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<v Speaker 1>So it's it's a freezing cold January day in two

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<v Speaker 1>thousand and eight, very cold, and we are on the

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<v Speaker 1>flight deck of British Airways flight thirty eight. They're descending

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<v Speaker 1>over all those you know, tightly packed houses in London,

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<v Speaker 1>just coming into Heathrow.

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<v Speaker 2>Which is incredibly dense airspace.

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<v Speaker 1>Yeah, exactly, and in just seconds, the state of the

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<v Speaker 1>art Boeing seven seven seven, which by the way is

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<v Speaker 1>a plane with a flawless two million flight safety record,

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<v Speaker 1>is going to inexplicably just fall right out of the sky.

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<v Speaker 2>It's terrifying, it really is.

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<v Speaker 1>So today for our deep dive we are exploring this

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<v Speaker 1>crazy true story. It's a catastrophe that totally baffled the

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<v Speaker 1>greatest aviation mines on the planet. I mean we're talking

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<v Speaker 1>about an exhaustive hunt for a culprit that vanished without

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<v Speaker 1>a single trace.

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<v Speaker 2>Yeah, And to really understand the sheer scale of the

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<v Speaker 2>shock that ripped through the aviation world that day, you

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<v Speaker 2>really have to put yourself in that cockpit. Oh, absolutely,

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<v Speaker 2>because the Boeing seven to seven seven it was and

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<v Speaker 2>still is really the undisputed gold standard of commercial aviation, right.

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<v Speaker 1>I mean, it's like the Titanic of the skies, but

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<v Speaker 1>you know one that actually worked perfectly ten years, millions

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<v Speaker 1>of flights, zero major accidents.

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<v Speaker 2>Exactly, completely trusted by pilots and passengers. So picture the scene.

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<v Speaker 2>It's the very end of a completely routine ten and

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<v Speaker 2>a half hour flight from Beijing to London.

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<v Speaker 1>It's a normal day, right.

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<v Speaker 2>There are one hundred and fifty two people on board.

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<v Speaker 2>You've got a passenger, Nick Harris, for example, just looking

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<v Speaker 2>out the window, listening to the hum of the engines,

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<v Speaker 2>totally looking forward to getting home.

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<v Speaker 1>I mean they're descending over Helmslow, which is basically just

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<v Speaker 1>rows and rows of rooftops.

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<v Speaker 2>Yeah, and let's walk through the exact chronology of this descent,

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<v Speaker 2>because the margins here between a routine landing and absolute

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<v Speaker 2>disaster are razor thin.

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<v Speaker 1>So at twelve hundred feet everything is completely normal.

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<v Speaker 2>Totally normal. The autopilot is smoothly handling some you know,

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<v Speaker 2>twenty to thirty nine wind gusts. It's a bit turbulent,

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<v Speaker 2>the airframe is shuttering a little bit, but nothing unusual

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<v Speaker 2>for London in the winter, right. So First Officer John

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<v Speaker 2>Coward takes manual control for the landing. Exactly is planned

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<v Speaker 2>hands on the yoke, feed on the rudder.

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<v Speaker 1>Pedals, ready to bring it in.

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<v Speaker 2>Yeah, but then at five hundred feet everything just falls apart.

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<v Speaker 1>Five hundred feet is what mere seconds from the runway.

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<v Speaker 2>Mere seconds and first docs, a coward utters a phrase

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<v Speaker 2>that no pilot ever wants to say. He looks over

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<v Speaker 2>and says, Pete, I can't get power on the engines.

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<v Speaker 1>Wait, like the auto throttle is demanding full thrust, right

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<v Speaker 1>because they're getting buffeted.

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<v Speaker 2>By the wind exactly. The computer is screaming for speed

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<v Speaker 2>to maintain the glide path. But those massive rolls Royce

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<v Speaker 2>engines are just completely dead.

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<v Speaker 1>So they're literally just dead weight at this point.

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<v Speaker 2>Yeah, and they are falling toward the hat and cross area,

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<v Speaker 2>directly over a petrol station and a bunch of residential buildings.

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<v Speaker 1>That is a nightmare fuel. And you've got Captain peterbrook

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<v Speaker 1>Hill sitting there feeling the massive weight of those four

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<v Speaker 1>strikes on his uniform.

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<v Speaker 2>Right, Yeah, I mean he realizes in that split second

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<v Speaker 2>that the lives of one hundred and fifty two people

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<v Speaker 2>rest entirely on what he does in the next.

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<v Speaker 1>Thirty seve sec thirty seconds. Wow.

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<v Speaker 2>And the psychology of what happens next in that cockpit

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<v Speaker 2>is well, it's a masterclass in crisis.

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<v Speaker 1>Management because of the overload, right.

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<v Speaker 2>Right, There's a concept called task saturation. When a catastrophic

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<v Speaker 2>failure happens, the sheer volume of sensory input you know,

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<v Speaker 2>blaring alarms, flashing lights, the physical stomach dropping sensation of

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<v Speaker 2>the plane falling, it can completely overwhelm your brained processing capacity.

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<v Speaker 1>You just get tunnel vision. Your brain screams at you

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<v Speaker 1>to panic exactly.

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<v Speaker 2>The amygdala takes over. But Burke Hill manages this saturation brilliantly.

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<v Speaker 2>He makes three split second life saving choices.

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<v Speaker 1>Okay, what's the first one.

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<v Speaker 2>First he leaves the landing gear down. He knows they

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<v Speaker 2>are going to make the runway, but he needs that massive,

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<v Speaker 2>heavy gear to act as a crumple zone to absorb

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<v Speaker 2>the impact.

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<v Speaker 1>Like a calculated sacrifice for the cabin above exactly.

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<v Speaker 2>And he compounds that with a second aerodynamic choice. He

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<v Speaker 2>actually raises the flaps from thirty degrees to twenty five.

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<v Speaker 1>Degrees, which I mean that feels totally counter cupitive, right do.

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<v Speaker 1>But the physics are wild because when you lose engines,

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<v Speaker 1>gravity takes over and your flaps basically act like giant.

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<v Speaker 2>Parachute, right, they create drag.

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<v Speaker 1>So by pulling them up just that little bit, burke

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<v Speaker 1>Hill traded a little bit of upward lift to shed

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<v Speaker 1>a massive amount of drag. Like he essentially turned a

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<v Speaker 1>falling rock back into a glider.

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<v Speaker 2>Yeah, he bought them just enough forward distance to stretch

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<v Speaker 2>that glide path and clear the antenna rays at the

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<v Speaker 2>edge of the airport. Wow. But his third decision, this

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<v Speaker 2>is the one that truly saved everyone on board. He

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<v Speaker 2>explicitly decides not to take the controls from First Officer Coward.

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<v Speaker 1>Okay, See, I have to push back on that because

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<v Speaker 1>as a driver, you know, if I'm in a car

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<v Speaker 1>and it hits a patch of ice and starts skidding,

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<v Speaker 1>my absolute first instinct is to grab the wheel.

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<v Speaker 2>I want control, naturally.

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<v Speaker 1>Yeah, So burke Hill explicitly doing nothing. Why is that

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<v Speaker 1>actually the brilliant move here?

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<v Speaker 2>It all comes down to crew resource management. Yeah, burke

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<v Speaker 2>Hill glanced over and saw that Coward was flying the

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<v Speaker 2>plane perfectly. Yeah, he was maintaining the app salute optimal

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<v Speaker 2>glide slope given they had zero thrust.

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<v Speaker 1>Okay, so if it ain't broke, don't fix it right.

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<v Speaker 2>And if burk Kill had taken control the precious seconds

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<v Speaker 2>lost in that transfer, you know, taking his hands off

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<v Speaker 2>the instruments, getting a physical feel for the dead weight

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<v Speaker 2>of this massive, unpowered aircraft, that delay would have doomed them, right.

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<v Speaker 1>Because they only had thirty seconds total exactly.

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<v Speaker 2>Trusting his first officer, overriding his own ego and just

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<v Speaker 2>focusing on managing the failing systems instead of flying the

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<v Speaker 2>plane is what kept them in the air just long enough.

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<v Speaker 1>But the crash itself is still just brutal. They slam

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<v Speaker 1>into the mud and grass. What a thousand feet short

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<v Speaker 1>of runway twenty seven zlos one.

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<v Speaker 2>Thousand feet short. The force is immense. The landing gears

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<v Speaker 2>pushed right up through.

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<v Speaker 1>The wings and didn't one of the massive wheels get

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<v Speaker 1>totally ripped off.

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<v Speaker 2>Yeah, I just went tumbling across the grass. The engines

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<v Speaker 2>were half buried in the dirt. But the thing is

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<v Speaker 2>they missed the petrol station, they missed the A thirty motorway.

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<v Speaker 1>And miraculously no fire, zero fatalities, just.

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<v Speaker 2>Forty seven injuries among the one hundred and fifty two

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<v Speaker 2>people on board. The soft winter mud of that field

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<v Speaker 2>was basically their final stroke of.

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<v Speaker 1>Luck because it absorbed the energy.

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<v Speaker 2>Exactly. If they had hit concrete or asphalt, the friction

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<v Speaker 2>sparks almost certainly would have ignited the tens of thousands

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<v Speaker 2>of pounds of highly combustible jet fuel still sitting right

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<v Speaker 2>there in the wings.

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<v Speaker 1>And that brings us to the most baffling part of

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<v Speaker 1>this whole investigation. I mean, for you listening, imagine this.

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<v Speaker 1>The passengers are safe, They're sliding down the shoots into

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<v Speaker 1>the freezing air. The Prime Minister Gordon Brown at the

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<v Speaker 1>time is issuing statements praising the crew rightfully. So yeah.

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<v Speaker 1>But then the Air Accident's Investigation Branch, the AaB, led

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<v Speaker 1>by this engineer Phil Slight, they arrive on the scene

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<v Speaker 1>to figure out what just happened, because if it wasn't

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<v Speaker 1>pilot error and the flight data confirmed the crew did

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<v Speaker 1>everything perfectly, what brought down the safest plane in the world.

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<v Speaker 2>Right, And when investigators walk up to a wreckage with

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<v Speaker 2>a dual engine failure, they immediately look for a common denominator,

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<v Speaker 2>something that connects both independent.

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<v Speaker 1>Engines, which this usually means fuel, right.

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<v Speaker 2>Exactly, the very first thought was fuel exhaustion. This is

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<v Speaker 2>super reminiscent of the famous Gillley glider incident from nineteen

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<v Speaker 2>eighty three.

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<v Speaker 1>Oh right, the Boeing seven sixty seven that ran out

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<v Speaker 1>of fuel mid air because of a metric conversion error.

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<v Speaker 2>Yeah, but that theory evaporated immediately on flight thirty eight,

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<v Speaker 2>first responders noted the overwhelming choking stench of jet fuel

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<v Speaker 2>spilling all over the crash site.

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<v Speaker 1>Plus, didn't they literally just check the physical dipsticks in

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<v Speaker 1>the wing tanks.

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<v Speaker 2>They did, and it proved there was plenty of fuel

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<v Speaker 2>left to finish the flight. So the AAIB meticulously traces

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<v Speaker 2>the fuel's entire journey. They tracked the exact batches loaded

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<v Speaker 2>into the plane, tracing it all the way back through

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<v Speaker 2>a pipeline in China to a shipping tanker from South Korea.

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<v Speaker 1>Talk about thorough Yeah.

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<v Speaker 2>They compared chemical samples against twelve hundred other batches of

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<v Speaker 2>fuel sitting in tanks across the UK, and the chemical

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<v Speaker 2>analysis came back spotless. It was perfectly good fuel, completely

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<v Speaker 2>free of any chemical contaminous.

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<v Speaker 1>So, okay, if the fuel was there and it was queen,

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<v Speaker 1>they had to look inside the tanks themselves right to

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<v Speaker 1>see if something was physical blocking the lines.

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<v Speaker 2>Exactly, so they drained the massive wing tanks, sifting through

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<v Speaker 2>thousands of gallons of kerosene, and they actually did find

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<v Speaker 2>a few things, A few small pieces of tape and incredibly,

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<v Speaker 2>a red plastic scraper.

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<v Speaker 1>Wait, a literal hand tool, a literal hand tour, just

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<v Speaker 1>floating around the pitch black fuel tank of a commercial

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<v Speaker 1>jet that is mildly terrified.

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<v Speaker 2>It was left sealed inside the tank seven years prior

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<v Speaker 2>by a worker in Seattle.

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<v Speaker 1>Wow, I mean it pints a slightly unsettling picture of

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<v Speaker 1>quality control. Sure, but applying basic fluid dynamics tells us

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<v Speaker 1>that a tiny plastic scraper and a few strips of

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<v Speaker 1>tape are way too small to choke the mass of

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<v Speaker 1>fuel pumps of a seven seven seven right right.

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<v Speaker 2>The pumps would just push past them, or the mesh

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<v Speaker 2>screens would catch them without actually stopping the flow.

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<v Speaker 1>So if the fuel is there and the pipes are

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<v Speaker 1>physically clear, the AAIB is forced to look at the

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<v Speaker 1>plane's digital brain.

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<v Speaker 2>Which makes sense because the seven seven seven as a

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<v Speaker 2>fly by.

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<v Speaker 1>Wire aircraft, meaning there's no physical cables.

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<v Speaker 2>Right The pilots don't mechanically pull steel cables to open

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<v Speaker 2>the valves. They move levers that tell a computer what

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<v Speaker 2>they want. The computer sends electrical signals to the engines.

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<v Speaker 2>So investigators pull the quick Access recorder, the QAR, which

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<v Speaker 2>is basically the diagnostic brain.

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<v Speaker 1>And they find something really weird, didn't they?

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<v Speaker 2>Yeah, they discovered that it abruptly stopped recording data exactly

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<v Speaker 2>forty five seconds before the crash, which.

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<v Speaker 1>Is terrifying because less than three years prior, a Malaysian

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<v Speaker 1>Airlines seven seventy seven climbing out of Perth had a

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<v Speaker 1>massive computer glitch that aggressively pitched the plane's nose up right.

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<v Speaker 2>It took immense manual effort by the pilots to fight

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<v Speaker 2>the computer and save the plane.

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<v Speaker 1>So seeing a forty five second data blackout on this

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<v Speaker 1>flight basically paralyze the industry, like is the electronic brain

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<v Speaker 1>fatally flawed? Are all seven seven sevens ticking time bombs?

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<v Speaker 2>But then analysts at Farnbro dig deep into the QAR

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<v Speaker 2>architecture and they figure out the forty five second gap

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<v Speaker 2>isn't a glitch at all?

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<v Speaker 1>Oh really what it?

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<v Speaker 2>It's just how the recorder buffer's data in its temporary

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<v Speaker 2>memory before writing it to the solid state drive.

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<v Speaker 1>Ah, so the power was cut upon impact before that

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<v Speaker 1>buffer could physically right the final second exactly.

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<v Speaker 2>The computer was actually perfectly fine, and the recovered data

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<v Speaker 2>showed that when First Officer Coward asked for power, the

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<v Speaker 2>computer immediately demanded fuel. The fuel metering valves were one

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<v Speaker 2>hundred percent fully.

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<v Speaker 1>Open, So it's literally exactly like flooring the gas pedal

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<v Speaker 1>in your car. Your foot is to the floor. The

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<v Speaker 1>computer is telling the engine to go. The valves are

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<v Speaker 1>completely open, but the engine is just choking to death.

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<v Speaker 2>Right, The electronic brain was entirely innocent.

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<v Speaker 1>Which means something physical, something tangible, was standing in the

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<v Speaker 1>way of that fuel.

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<v Speaker 2>But what While that realization forced the AAIB into a corner,

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<v Speaker 2>Lead engineer Phil Slighte started repeating that famous mantra from

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<v Speaker 2>Sherlock Holmes. Whatever is left, however improbable, must be the cause,

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<v Speaker 2>because the physical evidence on the plane showed absolutely zero

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00:11:00.399 --> 00:11:04.440
<v Speaker 2>mechanical faults, the fuel was clean, the computers worked right.

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<v Speaker 2>So the prime suspect became the only thing in the

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<v Speaker 2>natural world that could strangle two engines simultaneously and then

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<v Speaker 2>just vanish without a trace before investigators even arrived.

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<v Speaker 1>Ice, the invisible assassin Ye ice, which basically takes this

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<v Speaker 1>whole investigation all the way from the mud of London

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<v Speaker 1>to Boeing's highly secure laboratories in Seattle.

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<v Speaker 2>Right. Yeah, Investigator Brian McDermott travels to Seattle to test

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<v Speaker 2>a very specific, highly complex component of the seven to

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<v Speaker 2>seven seven's plumbing, the fuel oil heat exchanger or the FOCH.

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<v Speaker 1>Okay, so, the fuel oil heat exchanger, I imagine it

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00:11:39.559 --> 00:11:41.799
<v Speaker 1>does exactly what it says on the tin, right. It

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<v Speaker 1>uses the scorching hot engine oil to warm up the

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00:11:45.120 --> 00:11:46.879
<v Speaker 1>freezing cold fuel coming in from the.

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00:11:46.799 --> 00:11:50.720
<v Speaker 2>Wings exactly, and simultaneously it uses that cold fuel to

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<v Speaker 2>cool down the hot oil.

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<v Speaker 1>That sounds like a full proof, beautifully elegant piece of engineering.

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00:11:55.919 --> 00:11:58.679
<v Speaker 2>It really is. It's designed specifically to prevent ice from

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00:11:58.720 --> 00:12:01.320
<v Speaker 2>ever reaching the engine. The cold fuel runs through a

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<v Speaker 2>series of tiny honeycomb tubes, and those tubes are completely

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<v Speaker 2>surrounded by a solid block of hot oil.

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<v Speaker 1>But they needed to test if this system could somehow

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<v Speaker 1>be defeated.

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<v Speaker 2>Right because they knew Flight thirty eight flew over Siberia

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00:12:12.639 --> 00:12:16.240
<v Speaker 2>where the outside air temperature was a lethal minus seventy four.

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<v Speaker 1>Degrees celsius et lanus seventy four unbelievable.

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<v Speaker 2>So they put an identical FOHI on a massive test

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00:12:22.240 --> 00:12:26.440
<v Speaker 2>rig inst Seattle, and they pump freezing cold fuel minus

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00:12:26.480 --> 00:12:30.000
<v Speaker 2>thirty degrees celsius through the pipes. They watched the data,

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00:12:30.360 --> 00:12:34.200
<v Speaker 2>waiting for the pipes to choke on the ice. Nothing happens.

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<v Speaker 2>The ice won't steak, It just flows right through the

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<v Speaker 2>tiny tubes and on the other side.

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<v Speaker 1>See the paradox here is maddening. I mean, if the

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<v Speaker 1>air of a Russia was a deadly minus seventy four

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<v Speaker 1>degrees celsius, how did the fuel and the wings not

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<v Speaker 1>just freeze into a solid block of ice right then

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<v Speaker 1>and there? And if it's that incredibly cold, why wouldn't

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00:12:51.080 --> 00:12:53.039
<v Speaker 1>the ice stick to the pipes during their lab tests

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<v Speaker 1>in Seattle?

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<v Speaker 2>Okay, so let's break down why the fuel didn't freeze

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00:12:56.039 --> 00:12:59.320
<v Speaker 2>solid over Siberia. First, Yeah, please, While the outside air

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00:12:59.399 --> 00:13:03.120
<v Speaker 2>was minus seven four degrees, jet fuel is heavily chemically

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<v Speaker 2>treated to lower its freezing point. Plus the friction of

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00:13:06.240 --> 00:13:08.240
<v Speaker 2>the air over the wings and the residual heat from

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00:13:08.279 --> 00:13:11.240
<v Speaker 2>the plane itself meant the fuel actually never dropped below

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00:13:11.360 --> 00:13:13.480
<v Speaker 2>minus thirty four degrees celsius.

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00:13:13.080 --> 00:13:15.600
<v Speaker 1>Which is still cold but well above its freezing point.

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00:13:15.799 --> 00:13:18.759
<v Speaker 2>Exactly, the kerosene itself remained entirely liquid.

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00:13:18.840 --> 00:13:21.480
<v Speaker 1>Right, But the kerosene isn't just kerosene. There's always some

284
00:13:21.639 --> 00:13:23.320
<v Speaker 1>water inside it, right.

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<v Speaker 2>Precisely because of condensation forming in those massive hollow wing tanks.

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00:13:28.200 --> 00:13:30.720
<v Speaker 2>As the plane descends into humid air and then climbs

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00:13:30.759 --> 00:13:33.960
<v Speaker 2>back up into the freezing stratosphere, there is always a

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00:13:34.120 --> 00:13:38.279
<v Speaker 2>tiny microscopic amount of dissolved water suspended inside the jet fuel.

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00:13:38.360 --> 00:13:39.320
<v Speaker 1>Okay, that makes sense.

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00:13:39.440 --> 00:13:41.960
<v Speaker 2>And when the temperature drops during a long flight, that

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00:13:42.000 --> 00:13:45.600
<v Speaker 2>dissolved water separates from the kerosene and turns into microscopic

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00:13:45.679 --> 00:13:46.320
<v Speaker 2>ice crystals.

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00:13:46.399 --> 00:13:47.840
<v Speaker 1>Now there is ice in the fuel.

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00:13:48.000 --> 00:13:51.960
<v Speaker 2>Yes, But and here is the massive breakthrough that took

295
00:13:52.000 --> 00:13:57.120
<v Speaker 2>investigators months of grueling, frustrating lab tests to discover ice

296
00:13:57.200 --> 00:13:59.480
<v Speaker 2>actually does not stick to metal when it is ultra cold,

297
00:14:00.159 --> 00:14:03.879
<v Speaker 2>really really, when it's below minus twenty degrees celsius, those

298
00:14:04.000 --> 00:14:08.240
<v Speaker 2>ice crystals are so deeply solidly frozen that they act

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00:14:08.279 --> 00:14:09.399
<v Speaker 2>like dry grains of sand.

300
00:14:09.679 --> 00:14:12.840
<v Speaker 1>Oh, they lack any surface moisture exactly.

301
00:14:12.360 --> 00:14:14.159
<v Speaker 2>So they just bounce off the metal walls of the

302
00:14:14.159 --> 00:14:16.519
<v Speaker 2>pipes and flow harmlessly into the hot engine where they

303
00:14:16.559 --> 00:14:17.279
<v Speaker 2>are incinerated.

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00:14:17.320 --> 00:14:19.039
<v Speaker 1>Wow, so they aren't sticky at all.

305
00:14:19.360 --> 00:14:23.200
<v Speaker 2>No, but investigators eventually discovered what they call the sticky range.

306
00:14:23.279 --> 00:14:24.480
<v Speaker 1>The sticky range.

307
00:14:24.720 --> 00:14:28.600
<v Speaker 2>Yeah, between minus twenty degrees celsius and minus eight degrees celsius,

308
00:14:28.720 --> 00:14:32.000
<v Speaker 2>those hard, dry little crystals start to thaw just slightly,

309
00:14:32.200 --> 00:14:34.799
<v Speaker 2>their surfaces melt into a sticky, slushy paste.

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00:14:34.879 --> 00:14:37.720
<v Speaker 1>Oh no, and that slush will absolutely cling to the

311
00:14:37.759 --> 00:14:39.559
<v Speaker 1>freezing walls of the fuel pipes.

312
00:14:39.679 --> 00:14:40.159
<v Speaker 2>Exactly.

313
00:14:40.200 --> 00:14:43.200
<v Speaker 1>So, if we map this scientific revelation onto the exact

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00:14:43.240 --> 00:14:46.320
<v Speaker 1>timeline of flight thirty eight Man, it reveals the most

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00:14:46.320 --> 00:14:50.519
<v Speaker 1>perfect insidious trap in aviation history. It really does, because

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00:14:50.559 --> 00:14:54.559
<v Speaker 1>for ten hours this flight was incredibly smooth. The autopilot

317
00:14:54.559 --> 00:14:56.799
<v Speaker 1>was keeping the fuel flow very low and very steady,

318
00:14:56.919 --> 00:15:00.320
<v Speaker 1>no massive demands for power, And as the plane left

319
00:15:00.320 --> 00:15:03.279
<v Speaker 1>the deep frieze of Siberian airspace and neared the milder

320
00:15:03.320 --> 00:15:06.679
<v Speaker 1>climate of London, the fuel slowly started to warm up.

321
00:15:06.799 --> 00:15:08.720
<v Speaker 2>It crept directly into that sticky.

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00:15:08.480 --> 00:15:11.960
<v Speaker 1>Range, and as it did, that slushy ice just peacefully,

323
00:15:12.039 --> 00:15:14.919
<v Speaker 1>silently started coating the inside of the fuel lines. It

324
00:15:14.960 --> 00:15:16.799
<v Speaker 1>wasn't blocking the flow of fuel at all, It was

325
00:15:16.840 --> 00:15:19.759
<v Speaker 1>just building up on the walls layer by microscopic layer,

326
00:15:20.159 --> 00:15:23.080
<v Speaker 1>like plaques silently building in a human artery.

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00:15:23.279 --> 00:15:25.399
<v Speaker 2>That's a great way to put it. And it would

328
00:15:25.399 --> 00:15:28.679
<v Speaker 2>have stayed there completely harmlessly. The plane would have landed,

329
00:15:29.080 --> 00:15:31.639
<v Speaker 2>the ambient temperature on the tarmac would warm the pipes,

330
00:15:31.840 --> 00:15:33.639
<v Speaker 2>and the slush would have melted away.

331
00:15:33.600 --> 00:15:35.799
<v Speaker 1>Entirely, leaving zero evidence it was ever.

332
00:15:35.720 --> 00:15:38.519
<v Speaker 2>There exactly, if it wasn't for the trigger.

333
00:15:38.279 --> 00:15:40.159
<v Speaker 1>The turbulent descent into Heathrow.

334
00:15:40.480 --> 00:15:44.960
<v Speaker 2>Right at five hundred feet they hit that choppy, turbulent air,

335
00:15:45.440 --> 00:15:48.879
<v Speaker 2>the auto throttle suddenly demanded a massive, violent surge of

336
00:15:48.960 --> 00:15:52.159
<v Speaker 2>power to keep the plane stable on the glide path.

337
00:15:51.919 --> 00:15:53.720
<v Speaker 1>Because they were getting knocked around by the wind.

338
00:15:54.000 --> 00:15:56.799
<v Speaker 2>Yeah, we are talking about a demand that went from

339
00:15:56.840 --> 00:16:00.840
<v Speaker 2>a gentle, steady cruise to pushing twe twelve to thirteen

340
00:16:00.960 --> 00:16:04.279
<v Speaker 2>thousand pounds of fuel per hour through those pipes in

341
00:16:04.320 --> 00:16:04.879
<v Speaker 2>an instant.

342
00:16:04.960 --> 00:16:07.960
<v Speaker 1>So it's literally like triggering an avalanche just by yelling

343
00:16:07.960 --> 00:16:11.399
<v Speaker 1>in a snowy canyon. The snow was sitting there harmlessly,

344
00:16:11.600 --> 00:16:14.799
<v Speaker 1>but that sudden pressure change, that massive demand for power,

345
00:16:15.039 --> 00:16:18.279
<v Speaker 1>strips the entire coating of slush off the pipe walls.

346
00:16:17.960 --> 00:16:21.679
<v Speaker 2>All at once, Yes, sending a massive concentrated slug of

347
00:16:21.679 --> 00:16:24.440
<v Speaker 2>ice straight down the plumbing toward the engines.

348
00:16:24.279 --> 00:16:27.480
<v Speaker 1>A catastrophic avalanche of slush. But wait, even then, the

349
00:16:27.519 --> 00:16:29.960
<v Speaker 1>fuel oil heat exchanger is supposed to melt it, right,

350
00:16:30.159 --> 00:16:34.039
<v Speaker 1>The honeycomb tubes are surrounded by boiling hot oil. Why

351
00:16:34.080 --> 00:16:35.600
<v Speaker 1>didn't it melt this slug of ice?

352
00:16:35.759 --> 00:16:38.159
<v Speaker 2>And this brings us to the ultimate Achilles heel of

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00:16:38.200 --> 00:16:42.399
<v Speaker 2>the Boeing seven seventy seven investigators closely examined the physical

354
00:16:42.480 --> 00:16:46.039
<v Speaker 2>architecture of that FOHI block. They found that the face

355
00:16:46.120 --> 00:16:49.639
<v Speaker 2>of those tiny honeycomb tubes jutted out just a few

356
00:16:49.679 --> 00:16:52.480
<v Speaker 2>millimeters above the hot oil block itself.

357
00:16:52.120 --> 00:16:53.200
<v Speaker 1>A few millimeters.

358
00:16:53.279 --> 00:16:57.279
<v Speaker 2>It was a microscopic physical protrusion, but that tiny unheated

359
00:16:57.320 --> 00:17:00.240
<v Speaker 2>lip of metal was just enough to act as a dam.

360
00:17:00.399 --> 00:17:02.919
<v Speaker 2>It caught the avalanche of slush before the ice could

361
00:17:02.960 --> 00:17:04.319
<v Speaker 2>reach the hot surface to melt.

362
00:17:04.519 --> 00:17:07.640
<v Speaker 1>So the ice just backed up instantly against this unheated lip,

363
00:17:07.720 --> 00:17:10.359
<v Speaker 1>creating a solid plug that choked off the fuel supply

364
00:17:10.440 --> 00:17:14.359
<v Speaker 1>to both engines simultaneously. Exact, a multimillion dollar marvel of

365
00:17:14.400 --> 00:17:17.279
<v Speaker 1>aviation brought down by a few millimeters of metal, a

366
00:17:17.319 --> 00:17:20.240
<v Speaker 1>few degrees of temperature and a perfectly timed gust of wind.

367
00:17:20.559 --> 00:17:23.400
<v Speaker 2>It is the absolute definition of a black Swan event.

368
00:17:23.920 --> 00:17:27.480
<v Speaker 2>The sequence of meteorological and mechanical variables required to make

369
00:17:27.519 --> 00:17:31.799
<v Speaker 2>this happen was so intensely specific that investigators calculated that

370
00:17:31.839 --> 00:17:34.839
<v Speaker 2>out of one hundred and forty four thousand similar seven

371
00:17:34.880 --> 00:17:38.319
<v Speaker 2>hundred and seventy seven flights, less than one percent ever

372
00:17:38.400 --> 00:17:41.079
<v Speaker 2>experienced conditions even remotely close to this.

373
00:17:41.759 --> 00:17:44.240
<v Speaker 1>That is staggering, so they figure out the physics. The

374
00:17:44.400 --> 00:17:48.079
<v Speaker 1>lab tests in Seattle finally replicated the exact conditions, But

375
00:17:48.160 --> 00:17:50.640
<v Speaker 1>in the world of aviation safety, a lab test isn't

376
00:17:50.640 --> 00:17:53.279
<v Speaker 1>always enough to instantly ground a global fleet or force

377
00:17:53.279 --> 00:17:57.279
<v Speaker 1>a massive mechanical redesign. You need absolute, undeniable proof in

378
00:17:57.319 --> 00:17:58.079
<v Speaker 1>the real world.

379
00:17:58.240 --> 00:18:00.720
<v Speaker 2>And ten months later, in November two thousd the ghost

380
00:18:00.720 --> 00:18:01.640
<v Speaker 2>strikes again.

381
00:18:01.480 --> 00:18:03.880
<v Speaker 1>Which is just chilling. What makes this second incident so

382
00:18:04.000 --> 00:18:06.359
<v Speaker 1>unsettling is that it was an exact copycat. Y A

383
00:18:06.400 --> 00:18:08.880
<v Speaker 1>Delta Airlines seven to seven seven is flying from Shanghai

384
00:18:08.960 --> 00:18:12.720
<v Speaker 1>to Atlanta, same exact engine type, same exact flight profile,

385
00:18:12.799 --> 00:18:15.480
<v Speaker 1>over deeply cooled airspace, and at thirty nine thousand feet

386
00:18:15.759 --> 00:18:18.680
<v Speaker 1>over Montana, the hit a patch where the auto throttle

387
00:18:18.720 --> 00:18:21.359
<v Speaker 1>suddenly demands a surge of power, and immediately one of

388
00:18:21.400 --> 00:18:24.319
<v Speaker 1>the engines completely rolls back. It just stops producing thrust.

389
00:18:24.559 --> 00:18:29.119
<v Speaker 2>The exact same sticky range, the exact same sudden power demand,

390
00:18:29.200 --> 00:18:32.599
<v Speaker 2>pulling the slush off the walls, the exact same avalanche

391
00:18:32.640 --> 00:18:35.240
<v Speaker 2>of ice hitting that unheated lip of the heat exchanger.

392
00:18:35.440 --> 00:18:38.319
<v Speaker 1>But this time it is not a crash. The Delta

393
00:18:38.359 --> 00:18:42.480
<v Speaker 1>flight lands safely in Atlanta, which, honestly, the sheer luck

394
00:18:42.519 --> 00:18:46.039
<v Speaker 1>involved in this is staggering. If that Delta flight hadn't

395
00:18:46.039 --> 00:18:48.799
<v Speaker 1>experienced the exact same anomaly at an altitude where it

396
00:18:48.839 --> 00:18:53.920
<v Speaker 1>was survivable and recordable, investigators might have spent years chasing ghosts, wondering.

397
00:18:53.640 --> 00:18:55.279
<v Speaker 2>If their lab tests were just theoretical.

398
00:18:55.359 --> 00:18:58.079
<v Speaker 1>Yeah, we only know for sure because the elusive culprit

399
00:18:58.119 --> 00:19:01.759
<v Speaker 1>struck again. But tell me this, Why did Delta survive

400
00:19:01.880 --> 00:19:05.319
<v Speaker 1>so easily while British Airways thirty eight crashed into the mud.

401
00:19:05.599 --> 00:19:09.480
<v Speaker 2>It all comes down to a single critical variable altitude.

402
00:19:09.559 --> 00:19:12.279
<v Speaker 2>The Delta crew was at thirty nine thousand feet when

403
00:19:12.279 --> 00:19:14.960
<v Speaker 2>the engine lost power. They had time and space, they

404
00:19:14.960 --> 00:19:18.000
<v Speaker 2>were able to run their troubleshooting checklist, and crucially, they

405
00:19:18.079 --> 00:19:19.240
<v Speaker 2>pulled the throttle back to.

406
00:19:19.279 --> 00:19:22.759
<v Speaker 1>Idle, and that simple action, reducing the pressure of the

407
00:19:22.759 --> 00:19:26.079
<v Speaker 1>fuel flow, stopped the avalanche of ice exactly.

408
00:19:26.519 --> 00:19:29.240
<v Speaker 2>It gave the hot oil inside the heat exchanger just

409
00:19:29.279 --> 00:19:32.279
<v Speaker 2>a few precious seconds to catch up, radiate heat to

410
00:19:32.319 --> 00:19:35.759
<v Speaker 2>that protruding lip and melt the ice blockage. The fuel

411
00:19:35.759 --> 00:19:39.079
<v Speaker 2>started flowing again, power was restored and they flew on.

412
00:19:39.480 --> 00:19:41.920
<v Speaker 1>But Captain Burke Hill and First Officer Coward were at

413
00:19:42.000 --> 00:19:45.200
<v Speaker 1>five hundred feet They had less than thirty seconds before

414
00:19:45.200 --> 00:19:47.880
<v Speaker 1>they hit the earth. They had absolutely no altitude to

415
00:19:47.920 --> 00:19:49.279
<v Speaker 1>trade for time, right, they.

416
00:19:49.160 --> 00:19:52.160
<v Speaker 2>Couldn't throttle back to idle because idling meant falling out

417
00:19:52.160 --> 00:19:53.160
<v Speaker 2>of the sky instantly.

418
00:19:53.480 --> 00:19:57.680
<v Speaker 1>They were caught in an impossible, unwinnable physical trap. But

419
00:19:57.720 --> 00:20:02.000
<v Speaker 1>the digital flight data from that delta flight p the absolute, undeniable,

420
00:20:02.400 --> 00:20:05.880
<v Speaker 1>real world proof. The AAIB needed to mandate a fix,

421
00:20:06.039 --> 00:20:08.559
<v Speaker 1>which they did. But how do you fix a flaw

422
00:20:08.759 --> 00:20:12.839
<v Speaker 1>so microscopic and so deeply embedded in the complex physics

423
00:20:12.839 --> 00:20:14.839
<v Speaker 1>of freezing water and fluid dynamics.

424
00:20:14.960 --> 00:20:18.000
<v Speaker 2>The mechanical fix was actually almost shockingly elegant.

425
00:20:18.160 --> 00:20:19.200
<v Speaker 1>Really, what did they do?

426
00:20:19.400 --> 00:20:22.759
<v Speaker 2>Rolls ROAs just redesigned the fuel oil heat exchanger They

427
00:20:22.799 --> 00:20:25.279
<v Speaker 2>took that face where the tubes protruded a few millimeters,

428
00:20:25.279 --> 00:20:28.160
<v Speaker 2>and they simply milled the face of the block completely flat.

429
00:20:28.279 --> 00:20:29.880
<v Speaker 1>Seriously, they just shaved it down.

430
00:20:30.039 --> 00:20:33.960
<v Speaker 2>Yep, they eliminated that microscopic shelf, meaning there was nowhere

431
00:20:34.000 --> 00:20:36.880
<v Speaker 2>for the slush to snag. Any slush that came rushing

432
00:20:36.920 --> 00:20:39.240
<v Speaker 2>down the pipe in a sudden avalanche would hit the

433
00:20:39.279 --> 00:20:42.480
<v Speaker 2>flush heated face, slip straight into the hot oil tubes

434
00:20:42.720 --> 00:20:44.039
<v Speaker 2>and be melted instantly.

435
00:20:44.400 --> 00:20:49.160
<v Speaker 1>That is wild, A massive multimillion dollar mystery solved by

436
00:20:49.200 --> 00:20:50.960
<v Speaker 1>flattening a few millimeters of metal.

437
00:20:51.240 --> 00:20:54.720
<v Speaker 2>It is an incredible triumph of engineering investigation and it

438
00:20:54.759 --> 00:20:57.720
<v Speaker 2>really brings us back to the human triumph inside this

439
00:20:57.839 --> 00:21:02.119
<v Speaker 2>mechanical failure. Captain Burkhill, first Officer Coward, and the entire

440
00:21:02.200 --> 00:21:04.720
<v Speaker 2>cabin crew were rightfully celebrated for their actions.

441
00:21:05.079 --> 00:21:07.440
<v Speaker 1>They received the British Airways Safety.

442
00:21:07.119 --> 00:21:09.839
<v Speaker 2>Medal, didn't they Yeah, the company's highest honor, and it

443
00:21:09.880 --> 00:21:12.599
<v Speaker 2>was for doing the absolute best possible job in a

444
00:21:12.599 --> 00:21:15.599
<v Speaker 2>thirty second window against a failure no one on earth

445
00:21:15.640 --> 00:21:19.839
<v Speaker 2>even knew existed. Prime Minister Gordon Brown's praise was entirely justified.

446
00:21:20.359 --> 00:21:23.359
<v Speaker 2>It remains a defining testament to crew, resource management, and

447
00:21:23.400 --> 00:21:26.000
<v Speaker 2>trusting your training when every alarm in the cockpit is

448
00:21:26.039 --> 00:21:26.720
<v Speaker 2>screaming at.

449
00:21:26.640 --> 00:21:29.079
<v Speaker 1>You yeah, and for you listening. This story is just

450
00:21:29.119 --> 00:21:32.359
<v Speaker 1>a profound reminder of the microscopic margins of safety that

451
00:21:32.400 --> 00:21:35.079
<v Speaker 1>protect us every single time we step onto an airplane.

452
00:21:35.519 --> 00:21:38.759
<v Speaker 1>A few millimeters of a pipe, a few degrees of temperature,

453
00:21:39.200 --> 00:21:42.960
<v Speaker 1>and the unrelenting, stubborn diligence of investigators who are willing

454
00:21:43.000 --> 00:21:45.559
<v Speaker 1>to sift through one hundred and forty four thousand flights

455
00:21:45.960 --> 00:21:47.240
<v Speaker 1>just to keep us safe in the sky.

456
00:21:47.559 --> 00:21:50.359
<v Speaker 2>It highlights there was always more to learn. We can

457
00:21:50.440 --> 00:21:54.000
<v Speaker 2>model fluid dynamics in supercomputers all day, but the physical

458
00:21:54.039 --> 00:21:56.279
<v Speaker 2>world always has a way of throwing a variable we

459
00:21:56.279 --> 00:21:57.039
<v Speaker 2>didn't account for.

460
00:21:57.200 --> 00:21:59.920
<v Speaker 1>Definitely. I mean, we opened our dive today by talking

461
00:22:00.039 --> 00:22:03.079
<v Speaker 1>about the flawless record of the Boeing seven seven seven.

462
00:22:03.319 --> 00:22:05.599
<v Speaker 1>In an era where we are trusting our lives completely

463
00:22:05.640 --> 00:22:09.160
<v Speaker 1>to automated systems, to fly by wire computers, and increasingly

464
00:22:09.200 --> 00:22:11.759
<v Speaker 1>to AI. Flight thirty eight reminds us of a really

465
00:22:11.799 --> 00:22:12.839
<v Speaker 1>humbling truth.

466
00:22:12.759 --> 00:22:14.440
<v Speaker 2>That the real world is messy.

467
00:22:14.559 --> 00:22:18.480
<v Speaker 1>Right, the physical analog world, as simple sticky clump of

468
00:22:18.519 --> 00:22:22.039
<v Speaker 1>slushy ice, can still entirely blindside the most advanced digital

469
00:22:22.079 --> 00:22:24.799
<v Speaker 1>brains on the planet, and it leaves you wondering. As

470
00:22:24.799 --> 00:22:27.240
<v Speaker 1>our machines get smarter and smarter, will we ever reach

471
00:22:27.279 --> 00:22:30.400
<v Speaker 1>a point where computers can actually predict the messy physical

472
00:22:30.440 --> 00:22:33.599
<v Speaker 1>anomalies that human engineers can't even see. Or will the

473
00:22:33.599 --> 00:22:35.960
<v Speaker 1>physical world always find a way to muddy the waters
