Speaker 1: D you needed that, so you don't have.
Speaker 2: Corn.
Speaker 3: Just as as we can.
Speaker 4: Shooter's gonna help it come.
Speaker 5: Dix.
Speaker 6: He is the Troubleshooter Show. No Tom Martinez. Hey, welcome
Speaker 6: to the show.
Speaker 1: I'm Tom here to help you solve problems, answer questions,
Speaker 1: take complaints, make your life a little easier, as I've
Speaker 1: been doing for years and years. We have a guest
Speaker 1: today we'll get to and uh. We also have Major
Speaker 1: Mark Major at the Mothership. And we and the guests,
Speaker 1: by the way, Brendan Killian Denver Shades dot Co and
Speaker 1: uh Denver Shades. He's with Mark at the Mothership. And uh,
Speaker 1: welcome Brendan Denver Shades dot Coe, which is made in
Speaker 1: the shade window coverings. I'm just curious about something real
Speaker 1: quick here, Brendan, are you there?
Speaker 7: Yes?
Speaker 8: On?
Speaker 9: Can you hear me?
Speaker 1: Is this a busy time? Do people want to get
Speaker 1: like stuff done before the holidays? Or is it slow
Speaker 1: because they wait till after the holidays?
Speaker 10: Well a little of both. A lot of times people,
Speaker 10: well it was slow like running up to the election
Speaker 10: actually and then and then usually this is the time
Speaker 10: to order for holidays because people want to order a
Speaker 10: week before the holidays, and it's just not possible.
Speaker 1: So that's one thing I'm going to emphasize.
Speaker 9: This is the time now.
Speaker 1: Okay, can you get stuff by Christmas?
Speaker 10: Absolutely? I could have out by Thanksgiving some things possibly,
Speaker 10: but it would literally be this week. And we are
Speaker 10: running a twenty five percent off Black Friday sale through
Speaker 10: the holidays.
Speaker 9: Nice or the entire order.
Speaker 1: Oh very cool? Stay good, Hey, that's Brendan, and Brendan,
Speaker 1: you're going to miss out on Filet Mignon because you
Speaker 1: didn't come here today, So the hell with you? Oh no,
Speaker 1: what's hey, Carly? What's going on with your car? Carly?
Speaker 1: What's happening?
Speaker 11: Hi?
Speaker 12: Tom So?
Speaker 11: So last night we went to the film Or Auditorium.
Speaker 2: For a concert for with my thirteen year old.
Speaker 11: Daughter and her thirteen year old friend Jim. Go to
Speaker 11: the Wendy's located right next door to the fillmore.
Speaker 1: Oh man, this happens a lot. You got towed from
Speaker 1: that Wendy's and hold on. This is what people usually
Speaker 1: tell me. They stopped at the Wendy's to get something
Speaker 1: to eat, and they really did use Wendy's, but something
Speaker 1: went wrong. But I want to ask you something real quick.
Speaker 1: Who was at the Filmore or who was at the venue.
Speaker 12: The band was called Chase Atlantic.
Speaker 11: They're kind of like an R and B rap group.
Speaker 2: Out of Australia.
Speaker 1: Very cool. I've heard of them.
Speaker 11: Yeah, And so I mean, we parked third before. So
Speaker 11: we went to Demi Levado two years ago in twenty
Speaker 11: twenty two, and I paid six yards park there.
Speaker 1: We had no problems, right, Oh, so did you pay?
Speaker 1: Did you pay to the area of down did you
Speaker 1: pay to park there?
Speaker 13: We did, so as soon as you.
Speaker 11: Go in there last night, they charged us fifty dollars
Speaker 11: to park there. I paid cash, right, and the guy began.
Speaker 1: And then he said, I didn't realize that Wendy's. I
Speaker 1: didn't realize that Wendy's allows people to park there for concerts,
Speaker 1: so it was actually open for concert parking.
Speaker 2: Correct, And they charged tool So.
Speaker 11: That later very close to the venue, and me and
Speaker 11: my friend wanted to be close because.
Speaker 2: We have thirteen year old daughters, you know.
Speaker 11: Okay, so we paid them. We got done with a concert,
Speaker 11: went right out right.
Speaker 2: My car was gone.
Speaker 11: I got really worried because I have a Kia Sorrento,
Speaker 11: so I was almost thinking maybe it got stolen because
Speaker 11: of all the the theft with it. But I called
Speaker 11: the tow truck company and they towed my car and
Speaker 11: then looking into this more, this has been an ongoing
Speaker 11: situation for years at this Wendy's and this tow truck
Speaker 11: company before it was Wyat Towing, And just.
Speaker 1: Why did they do it? If you paid, Carly, I
Speaker 1: don't understand why did they do it?
Speaker 2: It's a big scam, Tom.
Speaker 11: Like from looking at all these things on Reddit that
Speaker 11: looks like the news even broadcast of this.
Speaker 2: Whole situation, Carley, I got a few questions, right toeing.
Speaker 1: Listen, I got a few questions. That's not the reason
Speaker 1: why it was shut That's not the reason why it
Speaker 1: was shut down. There's all kinds of reasons. And it
Speaker 1: wasn't shut down. It was sued by the Attorney general
Speaker 1: for violations of the law. Okay, listen, Carly. That has
Speaker 1: nothing to do with this. What I need to know
Speaker 1: about this is, first and foremost, were you the only
Speaker 1: one toad?
Speaker 14: You know?
Speaker 11: But I know of yes.
Speaker 2: But when I talked to the Fillmore, I've talked to.
Speaker 11: Two employees that the Fillmore are trying to get information
Speaker 11: about the parking venue, right, and they told me that
Speaker 11: this is a constant problem with them and that it's.
Speaker 1: Like a scam.
Speaker 7: This is what they do to people.
Speaker 1: Okay, now, I assure you they do not do this
Speaker 1: on purpose. They do not collect money and purposely toe you.
Speaker 1: That would be insane. We would get more complaints than
Speaker 1: you'd ever dream of. However, I don't put it past
Speaker 1: them for someone to do something wrong. I don't think
Speaker 1: it's an ongoing organized thing where hey, come park here.
Speaker 1: But I need to ask a few questions. Does Wendy's
Speaker 1: or does anyone acknowledge that there was paid parking there?
Speaker 9: Yes?
Speaker 11: Yes, there usually is at every venue parking.
Speaker 1: Okay, so obviously they're not Obviously they're not towing everyone
Speaker 1: from that lot. We have to figure out why did
Speaker 1: they toe you, whether you agree with it or not.
Speaker 1: Did they give you a reason?
Speaker 11: No, no, They strictly said there was no ticket inside
Speaker 11: of your window.
Speaker 1: And I say, okay, hold on, that's the wait wait, way,
Speaker 1: that's the reason they said there was no ticket. Were
Speaker 1: you supposed to display a ticket? I'm listen, I'm trying
Speaker 1: to hook you here. I'm trying to get some reason.
Speaker 1: Are you supposed to display a ticket?
Speaker 11: So two years ago when we parked for Dennie Levado
Speaker 11: and we're same parking lot, same Wendy's and everything. We
Speaker 11: paid sixty dollars that day. We didn't get a ticket
Speaker 11: that day to even put in our window. We strictly
Speaker 11: parked there and we got out of Dennie Levado and
Speaker 11: my car was there.
Speaker 1: That was two years ago. I'm not talking about two
Speaker 1: years ago. I want to know this time when you parked,
Speaker 1: did you get a ticket?
Speaker 14: No.
Speaker 11: He looked back at my license plate. He took a
Speaker 11: like a little shot of that, and he said, you
Speaker 11: didn't go to the back, and that's where your parking
Speaker 11: will be. And I paid the cake.
Speaker 1: So no one, no one was given right. No one
Speaker 1: was issued tickets for this parking lot.
Speaker 3: No.
Speaker 11: I even looked to other cars that were parked there,
Speaker 11: even when we got out of the venue, the other cars,
Speaker 11: and none of the cars had tickets on them.
Speaker 1: Okay, and that was the reason you were given.
Speaker 15: Yep by the toe company.
Speaker 1: Yes, wow, wow, So.
Speaker 11: Like this happening to a single mom can't get her
Speaker 11: car out, can't get her kid to school.
Speaker 1: You know what, what is the name of the toe company?
Speaker 16: Okay?
Speaker 11: The Toe company is called Elite towing services.
Speaker 1: Uh huh. And then it.
Speaker 11: Looks like the parking attendant that do the paid parking,
Speaker 11: they're a third party venue.
Speaker 2: Right, they're called stop and park.
Speaker 1: Okay, hold on okay, okay, okay. And it was called
Speaker 1: stop and park okay?
Speaker 7: Correct?
Speaker 1: Man? What do you make of that mark?
Speaker 17: I don't know, man, I'd be curious if we called
Speaker 17: up there right now. Do they issue tickets? Did they
Speaker 17: issue tickets to other people that night?
Speaker 11: I would like to tell you I have no proof
Speaker 11: of it because I paid cash.
Speaker 1: You know, no, I get it.
Speaker 17: I flim flammed you out of it, like some bum
Speaker 17: walked up and we'll make it like one just taking
Speaker 17: their money.
Speaker 11: I mean there was three parking attendants there.
Speaker 2: One was like yeah, but that guy, I understand that.
Speaker 1: But that guy could have pocketed your money, is what
Speaker 1: I'm saying.
Speaker 11: Probably he had a stack of cash in his hand,
Speaker 11: and then he had like a little like credit card
Speaker 11: kiosk in his hand.
Speaker 1: Also, so you paid cash and there was no receipt
Speaker 1: or anything. No, oh man, So how much did it
Speaker 1: cost you?
Speaker 11: Less?
Speaker 1: I'm learned for me? How much did it cost you
Speaker 1: to get your car?
Speaker 11: So if I wanted to pick up my car last
Speaker 11: night or before eight o'clock this morning, I would have
Speaker 11: paid three hundred and.
Speaker 2: Eighty four dollars and seventy six cents.
Speaker 1: Since did you pick it up?
Speaker 18: The clock?
Speaker 1: Did you pick it up?
Speaker 12: The rate change?
Speaker 1: Did you pick it up eighty? Did you pick it up?
Speaker 1: Did you pick up your car?
Speaker 9: Yes?
Speaker 11: I did when this morning at eight thirty pm, eight
Speaker 11: thirty am with my dad?
Speaker 9: Okay?
Speaker 1: How much are you out?
Speaker 11: Completely out completely two hundred and eighty four dollars and
Speaker 11: sixteen cents.
Speaker 1: Okay, now you if you do you have anyone who
Speaker 1: witnessed you paying for that parking?
Speaker 11: Yes, yes, I have my friend Marlene that was in
Speaker 11: the car, the other adult, and then my two thirteen
Speaker 11: year olds.
Speaker 1: Okay, and why would you lie about that? I mean,
Speaker 1: you know, what I'm saying is so old.
Speaker 11: I'm like, this is just so horrible, Like it just
Speaker 11: makes you feel so horrible, you know what?
Speaker 19: Anymore?
Speaker 11: No, listen, listen thirteen year olds sitting out in the
Speaker 11: cold weather.
Speaker 1: Yeah, for the first time in my life. A few
Speaker 1: months ago, I had my car towed. It's a long story,
Speaker 1: but man, it is a terrible feeling. You feel screwed
Speaker 1: no matter what. But I think in my case it
Speaker 1: was legit. There was a sign, it was covered by
Speaker 1: there's definitely a sign. But here's the thing. I I
Speaker 1: don't know. It's because if we call, and I want
Speaker 1: to call and I want to ask these people, I
Speaker 1: don't mark. If she went to small claims court, it's
Speaker 1: going to be would they take into consideration these witnesses?
Speaker 17: Do you think, well, sure the judge will in the
Speaker 17: consideration whoever she brings in there, absolutely.
Speaker 1: And what do you think, like, like, so the toe
Speaker 1: company just goes and looks for tickets basically, is that right?
Speaker 1: Is that what they said?
Speaker 11: D's just so that they told me, and they're like,
Speaker 11: we didn't see any tickets in your car or any
Speaker 11: privileges that you would have parking in that lot.
Speaker 1: Okay, all right, So I don't know, man was the
Speaker 1: Wendy's open, by the way, it was?
Speaker 11: And so we ended up going through the drive through
Speaker 11: so I can talk to somebody there and just get
Speaker 11: the manager's name or somebody that I can reach out to, right,
Speaker 11: And he told me that pretty much. So the Wendy's
Speaker 11: is owned by somebody separately. And then there's a property manager.
Speaker 11: And then there's a third party venue, which is a
Speaker 11: stop and park people right.
Speaker 1: Right, and probably Wendy's has nothing. Wendy's has nothing to
Speaker 1: do with it.
Speaker 11: Yeah, and she goes I've been told multiple times, and
Speaker 11: she goes, They really, they just kind of they do
Speaker 11: this to.
Speaker 2: People all the time.
Speaker 1: I think what happens is this. I think they cherry
Speaker 1: pick here and there and keep money. I think it's
Speaker 1: probably one or two of the attendants. I don't think,
Speaker 1: like I said, I don't think it's an organized thing
Speaker 1: because it wouldn't work. I mean, there would be too
Speaker 1: many victims if they just kept towing cars. I think
Speaker 1: they cherry pick them and just make an extra fifty
Speaker 1: bucks here and there. That's all I can think of.
Speaker 1: I mean, so here's what I'd like to do, is
Speaker 1: who's in the studio. I'll take care of it, Tom.
Speaker 20: I just have one I have one question.
Speaker 1: Yeah, go ahead.
Speaker 21: If anybody in our audience was there right last and
Speaker 21: right and got a ticket from the stop and park people,
Speaker 21: please call and let us know, because if that's the case,
Speaker 21: then obviously this is a flip flam, like Mark said,
Speaker 21: and somebody just pocketed fifty bucks in cash. If he
Speaker 21: had if he had a credit card reader, then obviously
Speaker 21: he couldn't do it.
Speaker 20: But if it was somebody from Stop and Park, who's.
Speaker 1: Just That's what I'm thinking, thinking that that they may
Speaker 1: they might just keep some of the cash, because if
Speaker 1: I choose to believe her, and I do, there's no
Speaker 1: reason she's going to make up this whole elaborate story
Speaker 1: and call us this morning. So listen, Carly, I'm going
Speaker 1: to have Doc call over there and just say listen.
Speaker 1: And then also if ask them just straight up if
Speaker 1: they issued tickets last night, So what does that mean?
Speaker 1: If they did issue tickets and she didn't get one
Speaker 1: on her I mean, what how do we prove it?
Speaker 1: I think her friends, as Mark said, a judge would
Speaker 1: take into consideration that and I would definitely take it
Speaker 1: to the next level of small claims court. Now, obviously
Speaker 1: you would sue the toad company or no excuse me,
Speaker 1: I would say, the parking company is who I would
Speaker 1: sue if they cost you that by not giving you
Speaker 1: a ticket, And if your friends are there that can
Speaker 1: testify they didn't give you a ticket and you paid.
Speaker 1: But hang on, Carly, and I'll have Deputy Doc take
Speaker 1: a look at this three oh three seven one three
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Speaker 1: Tom Martino, your troll shooter. Hey, listen, I don't think
Speaker 1: I had all of the facts straight on the settlement
Speaker 1: with Wyats. And we'll have one of our news peeps
Speaker 1: on soon to talk about that Wyatts I was told
Speaker 1: was forced to sell, So we'll talk about that I
Speaker 1: did not Mark, Did you realize that I didn't realize.
Speaker 1: I found out this morning from one of the news guys.
Speaker 17: He wanted to do an interview with us over the
Speaker 17: break for the news.
Speaker 1: Okay, so that's part man. And who was the guy
Speaker 1: that we knew that was the owner. He was actually
Speaker 1: the managing partner I believe. I can't think of his
Speaker 1: name honestly, but he didn't seem like a terrible guy
Speaker 1: at the time.
Speaker 17: I think what happened is Denver got him and find
Speaker 17: the hell.
Speaker 19: Out of him.
Speaker 1: Wow, So he must have been doing things wrong.
Speaker 17: Must have been yeah, well yeah, remember they changed all
Speaker 17: those towing laws.
Speaker 13: Yes?
Speaker 1: Right, Rose? What's going on with you? Rose? Hello? Hi Rose?
Speaker 1: What's going on? Okay?
Speaker 8: I was listening to your broadcast.
Speaker 1: Yeah.
Speaker 22: I have been trying to get out of my contract
Speaker 22: with waste Management every time time they overcharged me.
Speaker 1: Okay, can I ask you when you entered into that contract?
Speaker 7: I don't remember how long.
Speaker 1: Have you how long have you had their services? Do
Speaker 1: you recall roughly I'm going.
Speaker 3: To stay around.
Speaker 13: I'm going to say five or six years or something.
Speaker 1: Okay, So do you Okay? Those contracts are not perpetual,
Speaker 1: so do you never renewed them? They just automatically renewed?
Speaker 23: Right?
Speaker 16: So I called.
Speaker 2: When I called there, I said.
Speaker 23: I want to get rid of my service.
Speaker 22: Sure, if you are in a contract until November?
Speaker 1: Now, why I mean, did they say that it was
Speaker 1: an automatically renewable contract.
Speaker 22: Yeah, but they called me on the phone, like when
Speaker 22: I was calling them about it's okay, sure, they said
Speaker 22: it was due in November, and I have been asking
Speaker 22: them to send me copies of everything.
Speaker 2: Yeah, but they can't.
Speaker 1: They can't, rose I'll bet you they can't.
Speaker 22: Well, okay, so I can't even go through the bills
Speaker 22: to tell you when they told me November. Anyway, So
Speaker 22: I send them a letter September twenty eighth, making sure
Speaker 22: that it would get there before November first, telling I don't.
Speaker 1: Think what they're about. What I'm saying is, I don't
Speaker 1: think you have to do all of that. I think
Speaker 1: i'd call their bluff.
Speaker 3: And do what.
Speaker 1: Okay? First of all, how do they get payment from you?
Speaker 11: I pay them?
Speaker 1: Okay. They do not draft any of your accounts or
Speaker 1: credit cards?
Speaker 14: Right, No, they do nothing.
Speaker 1: That's good. What I would do is write them a
Speaker 1: letter saying that you want to cancel the effective date
Speaker 1: and that's it. That's it. Don't pay them anymore and
Speaker 1: hire another company. They would have to prove that you
Speaker 1: have an on going contract. The courts look really down
Speaker 1: on these kinds of automatically renewable contracts, and I think
Speaker 1: they can't show you one. That's what I think.
Speaker 12: Okay, So.
Speaker 22: Yeah, I don't even remember signing a contract when I
Speaker 22: signed up.
Speaker 1: I'll bet you you didn't. I never signed.
Speaker 22: One, and then they told me I was in the contract.
Speaker 3: I'm like, I'm not in a cont No.
Speaker 1: Deputy D. Deputy D in addition to being a deputy
Speaker 1: here knows all about the sanitation business, and he's in
Speaker 1: the recycling business. D Do you do you think? Okay,
Speaker 1: do you know how their contracts normally work.
Speaker 24: Yeah, every contract I've ever seen for a residential trash service,
Speaker 24: no matter who the hollor is, has an automatic renewal clause. However,
Speaker 24: almost nobody signs those contracts because most of the time
Speaker 24: the service is set up on the phone.
Speaker 1: So if they never come to the door and get
Speaker 1: a contract.
Speaker 5: No, no, I've never heard of that happening.
Speaker 24: So so Rose, if they can't provide you with a
Speaker 24: copy of the paper contract, it probably means one doesn't exist.
Speaker 24: So I think Tom was right on. Send them a
Speaker 24: certified letter. Say hey, beginning November one, I'm going to
Speaker 24: have a.
Speaker 1: New rusholders late down.
Speaker 5: Please come and pick up your your trash cans.
Speaker 3: Well, I've already done that.
Speaker 22: They did send me something in the mail.
Speaker 9: It was a contract, but dude.
Speaker 1: Hold on, hold on, hold on. Was it a contract
Speaker 1: you signed?
Speaker 24: No?
Speaker 1: Okay, well they don't have a contract you signed. Okay, okay, great.
Speaker 1: What does that contract say? What does that contract say
Speaker 1: that you got? Oh gosh, when was it drafted? When
Speaker 1: was it drafted? What year?
Speaker 12: That part? I don't know right now.
Speaker 1: Okay, well that's what I'm getting at. And if it
Speaker 1: was drafted in that year, were there ever any revisions
Speaker 1: or changes like in prices? Did you ever increase did
Speaker 1: they increase their price over the years?
Speaker 23: No?
Speaker 1: Oh, you've paid the same thing for five years.
Speaker 3: I think.
Speaker 1: So, I don't know.
Speaker 7: I have a book keeper.
Speaker 1: Huh huh? Is this your business?
Speaker 22: Yes, it's my business.
Speaker 1: Hey, Rose, why are you stopping? I'm just curious their service.
Speaker 22: Because they keep overcharging me. They also there was somebody
Speaker 22: somebody put a box in the dumpster and the lid
Speaker 22: wouldn't close all the way, so they charged me two
Speaker 22: hundred and fifty dollars.
Speaker 23: Wow, And then I thought that I got.
Speaker 22: That money back because I'm like dude, So I started
Speaker 22: locking up the dumpster. Then I got another two hundred
Speaker 22: and fifty extra dollars charge for the fireman's dumpster right
Speaker 22: next to us.
Speaker 2: Okay, this was over.
Speaker 1: Enough said, Enough said Rose. I wouldn't use them crows.
Speaker 5: Does the contract? They said, you have your signature on it?
Speaker 5: Or then one of your woes?
Speaker 22: She said, no, it can't be my signature because I.
Speaker 1: Never I'm not asking is there a signature? I got
Speaker 1: to watch these word games. Is there a signature on it? Yes?
Speaker 5: Okay, whose signature is it?
Speaker 25: Well, it looks like mine.
Speaker 1: Okay, Rose, you're going to have a problem. Okay, when
Speaker 1: does it renew?
Speaker 22: Well, they told me it renewed and nobody.
Speaker 1: I'm asking, what does the contract say?
Speaker 12: I said, I don't even know where.
Speaker 24: Do you want to email it over to me and
Speaker 24: I'll be happy to take a look at it for you.
Speaker 1: Yes, I do, Okay, email it three all three seven
Speaker 1: one three talk seven one three eight two five five? Gent?
Speaker 1: Is that his name? Gent? Hey? Gent? What's going on?
Speaker 12: So?
Speaker 19: I got a call yesterday where my sister lives in Layton, Utah.
Speaker 19: She was under the care of the home own nurse.
Speaker 19: They found her deceased in her Oh oh wow. So
Speaker 19: my question, sir is too if you have any resources
Speaker 19: to help us here. It's me and my younger brother.
Speaker 1: Okay, so your sister died in a nursing home in Utah.
Speaker 19: No, she was at her home. Oh, visiting healthcare nurse.
Speaker 7: I get her.
Speaker 1: Okay, I get it her. And this is in Utah.
Speaker 19: Late in Utah.
Speaker 1: Oh, sir, And what do you need?
Speaker 19: I need some information resource specifically like the links mortuary
Speaker 19: there is helping us to have her cremated. They're asking
Speaker 19: for certain vitals like social Security number. I don't know that,
Speaker 19: don't We have no way of knowing how to find that,
Speaker 19: sort of going there and digging.
Speaker 1: And that's exactly what you probably need to do. It's
Speaker 1: called many people have what they call a drop dead
Speaker 1: list or hit by a bus list, and that list
Speaker 1: should have everything you know. Not very few people do it,
Speaker 1: but they should. Let me give you some ideas. Hold
Speaker 1: on a second, right, I'm Tom Martinez. We have more
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Speaker 1: twenty two. Hi Tom Marchise, you got some details on
Speaker 1: this the towing company tell you why it's towing on
Speaker 1: This comes from Channel nine KUSA nine News, published November twelfth.
Speaker 1: So this is yesterday and it's under new management. Now.
Speaker 1: There's no mention that the settlement forced them to sell,
Speaker 1: but they illegally collected fees, did unlicensed towing and other
Speaker 1: unfair deceptive practices according to the state, and they've closed up.
Speaker 1: It looks like someone else has taken over. And the
Speaker 1: state says the new owner will be bound by the
Speaker 1: settlement agreement, which is a million dollars and people will
Speaker 1: be getting checks if they were restitution checks if they
Speaker 1: were screwed by Wyatts. And I don't know. They must
Speaker 1: have a list of victims. And then Deputy d you
Speaker 1: found something, go ahead. Yeah.
Speaker 24: So I was reading the dever Post article about this
Speaker 24: I was published yesterday, and it mentions that the two
Speaker 24: guys from Wyatt's Towing they now operate a what looks
Speaker 24: to me like a private equit company called Firestone Freestone
Speaker 24: Companies in Greenwood Village. So I checked out their current
Speaker 24: list of investments in their own looks like a towing
Speaker 24: company called a TOE and then Peak Auto Storage and
Speaker 24: Peak Auto Auctions okay, and a few other companies.
Speaker 1: Do they own the new wives or the Elite?
Speaker 24: It doesn't say elite. I haven't been able to figure.
Speaker 24: I haven't looked up elite yet. But uh, but that's
Speaker 24: that's these guys went into private equity.
Speaker 1: Now, by the way, if you want to text me,
Speaker 1: you can always text me anything you want at my
Speaker 1: private Google numbers seven four seven nine eighty seven four
Speaker 1: seven nine nine fifty two eighty or the short code
Speaker 1: that iheartfuts out for the text put Tom in there.
Speaker 1: It's five seven seven thirty nine. Back to the phones.
Speaker 1: And but but it sounds like, uh, yeah, they're in
Speaker 1: a world that hurts gent I found out some information.
Speaker 1: Thank you if you well, if you can get a
Speaker 1: death certificate. What I looked up was the death certificate,
Speaker 1: an identification from you, and anything you can show. I
Speaker 1: don't know what you would show to prove you're related
Speaker 1: to her, but Social Security, even the local office here
Speaker 1: can help you. You might want to call them and
Speaker 1: set up an appointment to see But there's some other
Speaker 1: stuff they mentioned. How old was your sister by the.
Speaker 19: Way, let's see about sixty four.
Speaker 1: When did she retire or did she ever work?
Speaker 19: I hope she could always work, than wasn't pretire.
Speaker 1: If you went to her last employer, they will have
Speaker 1: the records. Yeah, this understood, and they're you know, if
Speaker 1: you called, If you call and say, hey, I'm the brother.
Speaker 1: Here's the death certificate. We need the number. They would
Speaker 1: give it to you most likely.
Speaker 19: Okay, So, and the death certificate is in the works
Speaker 19: through the good mortuary. But I guess really what I'm
Speaker 19: calling about is like I listen to you every day, Yes, sir,
Speaker 19: you give attorney references for things like how to get
Speaker 19: power of attorney and right, who could help us sell
Speaker 19: that house?
Speaker 1: And that's going to okay, utah, Right, here's the thing.
Speaker 1: You're going to have to engage an a state attorney there.
Speaker 26: Oh, she or he or she will have to be there.
Speaker 1: But if I were you, you get prices up front,
Speaker 1: you pay by the hour. It should not be that complicated.
Speaker 1: Did she have a will? Now be married?
Speaker 9: No divorced?
Speaker 1: Does she How long has she been divorced?
Speaker 19: Oh like twenty years?
Speaker 1: Okay, So there's no claim on her house? Is the
Speaker 1: house paid for or does she rent?
Speaker 19: Don't know she owned it, but I don't know the financial.
Speaker 1: Okay, you're going to need someone to do all of
Speaker 1: that research. Is this sudden?
Speaker 19: Because this very very like she was very active hiking,
Speaker 19: snow shoeing, and she had a shed flipped on her
Speaker 19: stairs and was doing home health care and therapy after
Speaker 19: the operation on whatever the injury.
Speaker 1: When was the last time you talked to.
Speaker 19: Her the day of the morning of the election.
Speaker 1: Do you want to try to get out of the
Speaker 1: Do you want to try to go out there? That's
Speaker 1: probably the best I.
Speaker 19: Mean that I'm putting together with my brother is for
Speaker 19: us to take a road trip and you know, put
Speaker 19: hands and eyes on things.
Speaker 1: Yeah, if you go through documents, you're going to find
Speaker 1: a lot of stuff. You will. Yeah, but that's probably
Speaker 1: the best thing. Or contact one of the former employers.
Speaker 1: Are you now, how did they How did the mortuary
Speaker 1: get your name in number?
Speaker 19: I don't know.
Speaker 1: Well you should ask him, Well, you should ask him
Speaker 1: straight out. Ask him because if there's a document and
Speaker 1: it says you're the brother, then that's going to be
Speaker 1: good for you to gain access to the house and
Speaker 1: to her employment records and all of that. So ask
Speaker 1: him that and then let me know.
Speaker 7: The morning good called.
Speaker 19: It was a shareff and he said he found my
Speaker 19: name and number and her phone.
Speaker 1: Okay, well that's good. That's going to be good. So
Speaker 1: you might need them to help you get access to
Speaker 1: the house. Call us back and let us know what
Speaker 1: you need. When you get out there, and we will
Speaker 1: ask our attorneys, but you need a license attorney there
Speaker 1: three all three seven one three eight two five five. Listen.
Speaker 1: We have a lot to talk about, and I want
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Speaker 1: cent until you're content. Time for an insurance check up,
Speaker 1: free no obligation comparison call Compass Insurance paying too much
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Speaker 1: three oh three seven seven to one help. You'll think
Speaker 1: you're his only customer when you choose Frank durand the
Speaker 1: real estate Man dot com to list your home with
Speaker 1: Remax Alliance three oh three nine two zero sixteen twenty two.
Speaker 1: Hi Tom, Archino here three O three seven one three
Speaker 1: talk seven one three eight two five five. We got
Speaker 1: room for calls. Anything on your mind. We have Brendan
Speaker 1: with us from Made in the Shade, Denver Shades dot
Speaker 1: Co seven zero four or five eight six, five sixty
Speaker 1: six quick thing for Brendan. And this is my question.
Speaker 1: They still do curtains because someone asks they they want
Speaker 1: drapes and what is the And I have no idea
Speaker 1: why they're asking this fire rating on drapes. First of all,
Speaker 1: do people still order soft goods drapes and curtains?
Speaker 9: Yeah, it's me.
Speaker 10: It's a it's very very popular. Now we're do what
Speaker 10: my wife is in the middle of about six different
Speaker 10: projects right now.
Speaker 1: Wait, actual curtains. Absolutely, Okay, I thought there was a
Speaker 1: move away from that stuff. No.
Speaker 10: I mean so a lot of times people will will
Speaker 10: put the window treatment up and then they'll layer. Like
Speaker 10: in our house we have we have automated drapery in
Speaker 10: our house and it's it's for like a layered effect.
Speaker 10: So we have solar screens on the windows so we
Speaker 10: can keep our view and knock down the glare. But
Speaker 10: when we want to watch a movie or we want
Speaker 10: it dark, we close, we close the drapery, so we
Speaker 10: have you know, all the options or whatever.
Speaker 9: It looks tremendous too.
Speaker 1: Really Okay, so what about fire ratings. I don't know
Speaker 1: why they're asking.
Speaker 10: It would totally depend on the material, whether it's silk
Speaker 10: or you know, linen or wool or you know, whatever
Speaker 10: it is. They do have some that are some of
Speaker 10: the materials are are like eco friendly, they're made out
Speaker 10: of recyclable stuff. There's like ratings like that. But then
Speaker 10: you get into commercial settings. There are definitely curtains for
Speaker 10: fire rated that are completely fireproof.
Speaker 1: What do you mean by automated?
Speaker 10: You press the remote and they open or close. Okay,
Speaker 10: And if you don't have the remote, like on ours,
Speaker 10: you can actually walk up to the drape, just give
Speaker 10: it a slight tug and they'll close all the way
Speaker 10: or open yep or open okay.
Speaker 1: So okay, So drapes are still in vogue. I did
Speaker 1: know they're huge.
Speaker 9: Yeah, they're going right now?
Speaker 1: Okay, do the window fashion comes and goes or not?
Speaker 1: It does? They always been steady.
Speaker 9: I think I think.
Speaker 10: There was probably a time where they were a little
Speaker 10: you know, not quite as popular, but uh not really
Speaker 10: they've been steady. Now, I would say colors and trends
Speaker 10: and you know, patterns and things like that are is
Speaker 10: what evolves, like everything else.
Speaker 1: What about plantation shutters?
Speaker 9: Very popular?
Speaker 1: We sell a ton of them, and you have those
Speaker 1: even battery operated.
Speaker 9: Yeah, motorized yep return, motorize yep.
Speaker 1: Very cool. We got more coming up on the Troubleshooter
Speaker 1: Show three oh three seven one three Talk three oh
Speaker 1: three seven one three eight two five five. Get you
Speaker 1: calls in now. You can call three oh three Martino
Speaker 1: as well three oh three six two seven eight four
Speaker 1: sixty six, and we'll answer your questions, solve your problems,
Speaker 1: take your complaints, whatever's on our mind. Go with a
Speaker 1: sure thing Denver's best roofer Excel Roofing dot com. You
Speaker 1: don't pay a cent until you're content. Time for an
Speaker 1: insurance check up, free, no obligation comparison call Compass Insurance.
Speaker 1: Pay too much your coverage at dozens of insurance companies
Speaker 1: find out now three oh three, seven seven to one help.
Speaker 1: You'll think you're his only customer when you choose Frank
Speaker 1: durand the Real estate Man dot com to list your
Speaker 1: home with Remax Alliance three oh three nine two zero
Speaker 1: sixteen twenty two new need so you don't have.
Speaker 4: Run anxious as can No, shoot 's gonna coming, man,
Speaker 4: this is.
Speaker 1: The Troubleshooter Show. No Tom Martino, Hey, Tom Martino here,
Speaker 1: Welcome to the show. Three oh three seven one three
Speaker 1: Talk seven one three eight two five to five. Yes,
Speaker 1: we're live and local today. Just want to say that
Speaker 1: it's Monday, December ninth. The first hour we had a
Speaker 1: pre recording on, but I'm here now and we're taking
Speaker 1: your calls live three oh three seven one three Talk
Speaker 1: three oh three seven one three eight two five five.
Speaker 1: We're going to talk about your problems, questions and complaints.
Speaker 1: We also have Brooke White with us, and Brooke is
Speaker 1: from Red Rocks, roof and Solar Bravo, Bravo. We love
Speaker 1: red Rocks. How are you doing? How's business going? Turn
Speaker 1: your mic come when you talk? Thank you?
Speaker 16: Yeah, everything's going great?
Speaker 1: Okay, our people? Is this a busy time or not?
Speaker 1: Probably holidays? A lot of people say, you know what,
Speaker 1: people put a pause button on the holidays. What are
Speaker 1: you finding?
Speaker 27: I think for residentially, yeah, but for businesses commercial, we're
Speaker 27: way busier than we've been all year.
Speaker 1: You've talked about this before, and again I'm not saying
Speaker 1: I'm not recommending it or not recommend neither. I don't
Speaker 1: know how I feel. But you do say there is
Speaker 1: a place with some of these solar credits and paybacks
Speaker 1: with grants for investors to help finance other people's solar systems.
Speaker 1: Is that correct?
Speaker 27: Yeah, depending on the location, they could get eighty four
Speaker 27: or ninety four percent of it covered, and then if
Speaker 27: they tie it with a grant, then they actually get
Speaker 27: paid to do the project.
Speaker 1: But what I mean is this as an investment lenders,
Speaker 1: weren't you providing offers to others who want to help finance?
Speaker 1: In other words, the company ABC wants a solar system,
Speaker 1: they're going to have a tremendous return on investment. Yep.
Speaker 1: Do you outsource that lending to maybe people who want
Speaker 1: to share in some of that back?
Speaker 19: Yeah?
Speaker 27: Absolutely, if somebody wanted to invest in that. Like I said,
Speaker 27: let's say the project was one hundred thousand depending on
Speaker 27: the location, they could get ninety four thousand of that covered,
Speaker 27: plus they get to charge the people for the power
Speaker 27: that put producer.
Speaker 1: What does the investor get or the lender for doing it?
Speaker 1: They get that okay, and then what does the business
Speaker 1: get So.
Speaker 27: They get a decrease, right, So let's say.
Speaker 1: That, so someone would have a solar system put in
Speaker 1: and someone else finances it. Yep. The person who finances
Speaker 1: it makes all the benefit as far as extra money
Speaker 1: on their investment, yep.
Speaker 27: But then the person who like the company who is
Speaker 27: on let's say their normal electric bill is one thousand
Speaker 27: dollars a month, they might drop it down to five
Speaker 27: hundred instead, so they're saving two.
Speaker 16: So everybody wins.
Speaker 1: But who owns the system the investor and how long
Speaker 1: does the investor own it.
Speaker 16: It's up to them in their contract.
Speaker 1: So investors can literally go out and say I'll install
Speaker 1: it for you, yep, and then they work with you yep,
Speaker 1: one hundred percent, and they own the system and get
Speaker 1: a return on their investment.
Speaker 16: They get a huge return on their investment. It's insane.
Speaker 1: And the business who has the solar benefits from a
Speaker 1: lower rate. Yeah, yep. All they have to do is
Speaker 1: say yes, yeah.
Speaker 16: They're required.
Speaker 27: So the investor is required to pass on at least
Speaker 27: a twenty percent savings. So over the twenty years or
Speaker 27: thirty years, depending on the contract, twenty percent savings annually
Speaker 27: can total up pretty big for the business. And then
Speaker 27: if you become the excel as the investor, just think
Speaker 27: about how much you're going to make.
Speaker 1: So if I went out as an investor, I could
Speaker 1: literally invest in ten solar systems and own them.
Speaker 3: Yep.
Speaker 1: I'm a power company. Yep, I'm a solar power company.
Speaker 27: As long as you as long as we set it
Speaker 27: up with net metering the appropriate way, you could do
Speaker 27: as many solar projects as you wanted to in a year.
Speaker 27: There's no cap on solar tax credits or anything else
Speaker 27: like that.
Speaker 1: Okay, what I want to know is this, though, do
Speaker 1: I ever get my principle back?
Speaker 27: So if you're a nonprofit, then you receive direct pay,
Speaker 27: meaning the tax credits turn into rebate checks.
Speaker 1: What do you mean a nonprofit?
Speaker 16: Just a nonprofit company.
Speaker 27: So there's a lot of like low income apartment complexes
Speaker 27: owned by nonprofits. Okay, they don't have tax credits, they
Speaker 27: have tax rebates and so they get a rebate check instead.
Speaker 1: I'm talking about a private investor. They go and they say, Brook,
Speaker 1: I want to invest in a solar system for this company.
Speaker 1: The company signs on and they invest in it. Yep.
Speaker 1: They invest one hundred grand. Okay, Okay, you say they
Speaker 1: get their money back, how so.
Speaker 27: It depends on their tax liability. If they owe a
Speaker 27: lot of taxes, because it's all.
Speaker 1: Tax tax credits, right.
Speaker 27: They get it back pretty instantly, So I would say
Speaker 27: within two years minimally they would have the principle back
Speaker 27: the principle.
Speaker 1: But they have ongoing utilities that they make money on.
Speaker 27: Yes, and if we set it up like net metering,
Speaker 27: which is what I would recommend, they get like eighty
Speaker 27: percent of whatever the utility company is charging.
Speaker 1: Okay, Then if you don't set it up for net metering,
Speaker 1: what's the other way of setting it up.
Speaker 27: I wouldn't recommend it because if you set it up
Speaker 27: that way, then you're making wholesale value instead of retail value.
Speaker 1: Okay, yep, So okay, that's very interesting. If anyone's ever
Speaker 1: thought about that you actually own a solar system. Now,
Speaker 1: it seems to me like owning a solar system may
Speaker 1: be more or less lucrative depending on where it is.
Speaker 1: Like if there's a if there's a landlord who owns
Speaker 1: a shopping plaza and charges for electrical buying, a system
Speaker 1: for that plaza might be better.
Speaker 27: Yeah, absolutely, I mean anything in Excel Territory.
Speaker 16: If you do it that way, you're going to your return.
Speaker 27: On investment's going to be significant because they are like
Speaker 27: the second highest utility company for price per kilo whatt
Speaker 27: hour in the States. Black Hills is going to be
Speaker 27: your highest utility. So it's really depending on what the
Speaker 27: utility charges as to how great your return on investment
Speaker 27: is because everything is based on what they charge. Interesting,
Speaker 27: so the more they charge, the more you're ROI.
Speaker 1: Oh, now I want to talk to uh Lee Lee.
Speaker 1: What's going on with you? Lee?
Speaker 12: Oh?
Speaker 7: Quite a bit?
Speaker 8: Quite a bit?
Speaker 1: What's happening?
Speaker 10: So?
Speaker 1: Uh Jeff Jelly because familiar of course he does. He's
Speaker 1: a crook. He's a lying, cheating crook. And you know what,
Speaker 1: I can say it and I don't mind it. He's
Speaker 1: a lying, cheating crook.
Speaker 7: That is correct.
Speaker 1: Well, and if you and if you would have done
Speaker 1: any research, you'll find I've posted on YouTube and LinkedIn
Speaker 1: and Instagram, and I've posted on Sleasbrigade dot com our
Speaker 1: site and everyone. So many people have found out about it.
Speaker 1: But you didn't, right, did you go to him?
Speaker 10: No?
Speaker 8: So I did go to him at the time, he
Speaker 8: was not using his full legal name. He was using
Speaker 8: a completely different name and pretending to be somebody else
Speaker 8: running ads on Facebook marketplace. Basically, I ended up having
Speaker 8: going on as I had a twenty fifteen Chevy store
Speaker 8: auto truck with a six ninety transmission. Okay, okay, he's
Speaker 8: running ads saying, hey, two four hundred and fifty dollars
Speaker 8: complete bio transmission is completely rebuilt. Yeah, five year warranty guarantee.
Speaker 8: And for me to give you that warranty on it,
Speaker 8: you have to let us install the transmission. I need
Speaker 8: half the money up front. I went ahead and bought
Speaker 8: the transmission to switch it out. This was in August,
Speaker 8: on the twenty eighth. He says, Okay, I hope you
Speaker 8: done in two days. Well, you know what, after Labor Day,
Speaker 8: you can come pick it up. All right, call him
Speaker 8: one to answer the phone. We're going past the week now,
Speaker 8: He keeps, well, what.
Speaker 1: Do you expect, he's a crook? What do you expect? No, seriously,
Speaker 1: I mean I hate to throw my hands up and
Speaker 1: say he's just a crook, but he's just a crook.
Speaker 13: That's what he is.
Speaker 8: And finding out from Johnstown Police lit over sixty vehicles
Speaker 8: have already been towed out of the location where he's
Speaker 8: at there, and he fails to notify the owners of
Speaker 8: the vehicle, let even know, Hey, the vehicle has been
Speaker 8: towed to.
Speaker 14: Let him know where it's at.
Speaker 8: And a lot of people have buried lost their vehicles
Speaker 8: to impound And this just recently happened on November tenth,
Speaker 8: and I just really found out on the fourth.
Speaker 1: So anyway, so where does this stand right now?
Speaker 8: My truck's still sitting at impound lot. I already paid
Speaker 8: to get it out, waiting for them to travels bring
Speaker 8: it to me. Transmission is basically in it oil pants
Speaker 8: miss from it.
Speaker 14: Yeah, my mission is basically.
Speaker 1: So what are you going to do about it?
Speaker 8: I filed a complaint with the Colorado State Attorney and
Speaker 8: basically he had mentioned to me that if there's anybody.
Speaker 1: Else, anybody else, my god, like the guy never heard. Okay,
Speaker 1: I'll tell you what you can do. Go to sleaze
Speaker 1: brigade dot com, look up Jeff Jolliffe and tell them
Speaker 1: they can contact me for any information they want. We
Speaker 1: have been trying and trying and trying and trying and
Speaker 1: trying to help these people get information and they just
Speaker 1: you know what, the truth is, people don't care about
Speaker 1: consumer crime, that's the truth. They don't give it. Damn.
Speaker 8: So the state attorney what he said, the only way
Speaker 8: they can convict him and bring charges on him is
Speaker 8: they need people to file a complaint with their office
Speaker 8: in regards to what's going on.
Speaker 1: They're liars. They're liars. I've had everybody call them. They're liars.
Speaker 1: So you can live in that dream world.
Speaker 8: Well he does that take to push ifire under their
Speaker 8: ass to make them actually get to it and do it.
Speaker 1: We get a bunch of people together. I got to
Speaker 1: go out. We'd have to reach out to all the
Speaker 1: victims and have them all go at the same time
Speaker 1: or in one letter and they all sign it. All right,
Speaker 1: that's really what we have to do. Look, I'm not
Speaker 1: trying to be coy. I'm trying to help you man,
Speaker 1: But this thing, I'm telling you it sucks. The guy sucks,
Speaker 1: and and yeah you don't. We just don't want to.
Speaker 1: We just don't want to give people the illusion though
Speaker 1: that if they call the attorney general. That's who you're
Speaker 1: talking about, right, the attorney general. Yes, yeah, yeah, I'd
Speaker 1: be lying to you, man, I'd be lying to if
Speaker 1: I said, call the attorney general and you'll get satisfaction,
Speaker 1: because look, consumer crime is the lowest on the totem pole.
Speaker 1: Number one on the crime list is politicians of the
Speaker 1: opposite party. That's number one. Not your own politicians, as
Speaker 1: we know by the election fraud that took place online
Speaker 1: and how she was not prosecuting. We're talking about if
Speaker 1: it's the other party and they're an official or a politician,
Speaker 1: they're number one on the crime list. Murder is way
Speaker 1: down at number ten, or in fact, consumer crime is
Speaker 1: way down at one hundred in priorities. I hate to
Speaker 1: be a smart ass, but I'm telling you the truth.
Speaker 1: And when it comes to car theft and you know,
Speaker 1: all kinds of stuff, shoplifting, none of that they don't
Speaker 1: care about that. They care about going each Our government
Speaker 1: has become a weapon of each party going after each other.
Speaker 1: That's what we've become in Colorado. Colorado has no law enforcement.
Speaker 1: I mean, honest to god, they don't, not for consumer stuff.
Speaker 1: I wish I had better news for you. If we
Speaker 1: can get a bunch of people on a petition, you
Speaker 1: know what, I'd have to go and get each I
Speaker 1: don't even know if I kept the I know I
Speaker 1: have the names and stuff. I'm not sure I have
Speaker 1: their numbers and contact information, but I would like to.
Speaker 1: Now if you go on what you should do is
Speaker 1: go to the Sleeves Brigade. Then you should go to
Speaker 1: next door, and you should go to Facebook and other
Speaker 1: places and gather names and addresses and phone numbers, and
Speaker 1: let's put some pressure on the state. I'll do it, Lee,
Speaker 1: I would do it. I'm sorry I have to give
Speaker 1: you this information, but this is what our country has
Speaker 1: become when it comes to law enforcement. There is no
Speaker 1: law enforcement when it comes to true consumer crime people.
Speaker 1: Do you know every single day people are losing their
Speaker 1: life savings online through crypto scams and other scams. Do
Speaker 1: you know who cares? No one cares. Do you know
Speaker 1: what they care about. They're banning TikTok. That's what they
Speaker 1: care about. That that's what our government's doing. So TikTok,
Speaker 1: by the way, is being banned. We're all going to
Speaker 1: be safer for it. So come January first, I mean,
Speaker 1: the courts actually refused to to block it. So it
Speaker 1: looks like TikTok will be banned in America. We got
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Speaker 1: where are you going? Man? Where's she going with the camera? Okay, Well,
Speaker 1: I was online streaming. I was online streaming and you
Speaker 1: just turned it off. Okay, fine, anyway, I'm sorry, folks
Speaker 1: for that rude interruption, but somebody came in and turned
Speaker 1: off our camera. We got more coming up on the troubleshooter.
Speaker 1: Let me tell you waterpros dot and at three oh
Speaker 1: three eight six two five five five four Go with
Speaker 1: a sure thing Denver's best roofer Excel roofing dot com.
Speaker 1: You don't pay a cent until you're contenth time for
Speaker 1: an insurance check up, free no obligation comparison call Compass
Speaker 1: Insurance paying too much your coverage at dozens of insurance
Speaker 1: companies find out now three oh three seven seven to
Speaker 1: one help. You'll think you're his only customer when you
Speaker 1: choose Frank durand the real estate man dot com to
Speaker 1: list your home with Remax Alliance three oh three nine
Speaker 1: two zero sixteen twenty two. Hi Tom Martino here three
Speaker 1: oh three seven one three talks seven one three eight
Speaker 1: two five five. Let's go right to the phones and
Speaker 1: oh we have a question for Brooke Solar. Go ahead, Mike,
Speaker 1: let's see Mike. What is your question?
Speaker 18: Yeah, Hi Tom, thank you for taking my college. Yes, sir,
Speaker 18: He's great to hear you on and you know, you
Speaker 18: really make a really meaningful difference.
Speaker 1: In yeh man, that made my day. Thank you. So
Speaker 1: what's going on with solar? What do you have to absolutely?
Speaker 18: Yeah, no, I was just going to ask Brooke about
Speaker 18: some of the challenges with solar panel like the regulations
Speaker 18: and kind of the red tape kind of surrounding.
Speaker 28: Getting it in.
Speaker 18: I know, like different geographical locations have different regulations regarding
Speaker 18: like installation of solar panels. I think could you just
Speaker 18: kind of like fill me in on that a little bit?
Speaker 16: Yeah, of course, Mike.
Speaker 27: Are you interested in residential or commercial or you want
Speaker 27: me just a word vomb it both?
Speaker 7: I think both would be the best.
Speaker 1: Yeah, sure, no.
Speaker 27: Words, So for commercial in order to get the domestic
Speaker 27: tax credits and the tax credits that are bonuses, you
Speaker 27: have to adhere to the Buy American Act or the
Speaker 27: domestic content contents, and so you have to buy panels
Speaker 27: and racking and such from American made company.
Speaker 1: What does that get you?
Speaker 27: I'm an additional ten percent for that domestic content.
Speaker 1: Wait a minute, So you get a tax credit of
Speaker 1: a total.
Speaker 27: Of what like if the project was one hundred thousand,
Speaker 27: you get ten grand.
Speaker 16: It's ten percent of the.
Speaker 1: Project in addition to your normal tax.
Speaker 27: Credits that you would receive the thirty percent plus appreciation.
Speaker 1: What are you kidding me? No, that's a forty percent
Speaker 1: tax credit.
Speaker 27: Yeah, you get forty percent total. It's ten percent more
Speaker 27: than that's percent.
Speaker 1: That's if you buy your and do you have those
Speaker 1: systems with LOK with domestic products.
Speaker 16: I only do domestic product.
Speaker 1: Okay, So is that residential or commercial?
Speaker 27: It's for commercial right now. Residential is debatable. So some
Speaker 27: folks are able to do it, and I would just
Speaker 27: file for it. That's what I've been telling my clients
Speaker 27: this year to do so. And then the last piece
Speaker 27: is labor. So depending on how big the project is,
Speaker 27: bike your there's labor requirements, so you have to have
Speaker 27: so many apprentices and ratio to journeyman to master electricians,
Speaker 27: and that gets a little bit complicated to talk about here,
Speaker 27: but just know that there's different labor restrictions as well,
Speaker 27: and then the jurisdictions, like you just said, that would
Speaker 27: be your last piece on how to.
Speaker 1: Get it in.
Speaker 27: So working with locations like Boulder, Denver, anything with Dora,
Speaker 27: like out with the state directly very easy to do
Speaker 27: solar with. If you're talking about doing solar down in Pueblo,
Speaker 27: they're they're very, very rough to work with. And then
Speaker 27: as far as the utilities go, most co ops are
Speaker 27: very welcoming to solar. They're very easy to work with.
Speaker 27: Your black hills in your excel, which are public. That's
Speaker 27: another kind of red tape piece.
Speaker 16: So it really.
Speaker 27: Depends on the location, the utility that you're working with,
Speaker 27: and then also the size of the project for all
Speaker 27: that red tape.
Speaker 18: Any other questions, sir, Yeah, I was just gonna absolutely
Speaker 18: quick because I wasn't looking at getting solar panels right now,
Speaker 18: but really just more of trying to get some more
Speaker 18: information on them. But I know they tend to last
Speaker 18: like twenty four to twenty five years typically, But is
Speaker 18: that a fair estimation of how long they last before
Speaker 18: they have to be replaced? Twenty five to.
Speaker 1: Maybe not everything. I don't know if everything lasts twenty
Speaker 1: five or thirty I don't know, Brooke, What tell me your.
Speaker 27: Panels are gonna last like thirty five forty fifty years?
Speaker 1: Honestly, the solar panels don't get destroyed, right.
Speaker 16: Yeah, but the inverter.
Speaker 27: You're gonna have to swap out the inverter every ten
Speaker 27: of fifteen years. Other than that, the wire will last forever.
Speaker 1: Yeah, and so what else is there? That's it?
Speaker 16: That's it, Just the inverter every ten to fifteen years, all.
Speaker 1: Right, thank you? Three oh three seven one three talks
Speaker 1: seven one three eight two five five. By the way,
Speaker 1: Frank three had the real estate man. You want to
Speaker 1: know what your house will sell for, He'll tell you
Speaker 1: almost to a certainty, after thirty years of experience. Now
Speaker 1: this is not an appraisal. Let's bet it's what Frank
Speaker 1: can sell things for based on his experience supplying demand
Speaker 1: interest rate your neighborhood. The comps give him a call
Speaker 1: for a free evaluation, no obligation. Three oh three nine
Speaker 1: two zero sixteen twenty two. Frankarandreestateman dot com. Go with
Speaker 1: a sure thing Denver's best roofer Excel Roofing dot com.
Speaker 1: You don't pay a cent until you're content than time
Speaker 1: for an insurance check up free, no obligation comparison call
Speaker 1: Compass Insurance Paying too much your coverage at dozens of
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Speaker 1: seven to one help. You'll think you're his only customer
Speaker 1: when you choose Frank durand the real estate Man dot
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Speaker 1: three nine two zero sixteen twenty two. Hi Tom Martino
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Speaker 1: and high efficiency furnaces and acs to say you thirty
Speaker 1: and forty percent a month at absolutely the lowest price
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Speaker 1: two seven seven six eight eight eight Heating dot com. Now,
Speaker 1: let's talk to John. He has an issue that could
Speaker 1: be a possible fraud. Hey John, what's happening? Are you there?
Speaker 5: John?
Speaker 1: Oh?
Speaker 26: There?
Speaker 1: Hold on, let me I'll pick you up here, bro
Speaker 1: hold on, where are you one? Okay? Go ahead, John, sorry, Yeah,
Speaker 1: I got you. Man. What's happening.
Speaker 13: Well, this issue is a guy that I've worked for. Uh,
Speaker 13: what he did was he had an order from the
Speaker 13: fire marshal not to let people live in a building.
Speaker 1: Now, hold on, hold on, you said, hold on. You
Speaker 1: said you worked for him, But then you said something
Speaker 1: about living in a building. So you don't live in
Speaker 1: the building, right, not anymore?
Speaker 13: I don't.
Speaker 1: Okay, So you're.
Speaker 13: Saying that's what I'm getting at, is.
Speaker 1: No, I get it. I get I just needed to
Speaker 1: understand what you were saying. Are you were a resident
Speaker 1: in a building and you also worked for the landlord?
Speaker 13: Yes?
Speaker 1: What did you do for the landlord?
Speaker 13: I installed two boilers, I installed heat throughout the building.
Speaker 1: Did you do trading?
Speaker 13: I had worked for him.
Speaker 1: Did you do trading? No?
Speaker 13: It was all supposed to be all for cash. But okay,
Speaker 13: but the fraud isn't isn't.
Speaker 1: No, No, I get it. I just wanted I just
Speaker 1: wanted to get a lay for the of the land.
Speaker 1: You worked for this guy, you also lived in one
Speaker 1: of his buildings. Now tell your story, sir, go ahead, Okay.
Speaker 13: Well, he had in order from the fire marshal not
Speaker 13: to let anybody live in this building?
Speaker 1: Why and and why and why?
Speaker 13: They took the drop ceiling out of the of the
Speaker 13: main part of the building, and without that drop sealing,
Speaker 13: they didn't have the two hour burn through, so he
Speaker 13: was required to get sprinklers in the building.
Speaker 1: My got it. So so the landlord, actually the building
Speaker 1: was condemned by.
Speaker 13: The building wasn't condemned. They just had an order, a
Speaker 13: stop order to desist from letting people live in the building.
Speaker 1: Well after he received the same points, and was it
Speaker 1: from the fire department, he got the stop order. Yeah, okay,
Speaker 1: go ahead.
Speaker 13: And after he got the stop order, he ran it
Speaker 13: to like nine people, and he was trying to evict
Speaker 13: some other people from from another part of the property,
Speaker 13: but he failed at that. And what he did is
Speaker 13: he ringed, he ranted a whole bunch of people rooms
Speaker 13: in this building that he wasn't supposed to be renting.
Speaker 13: And uh, and then turned around and called the fire
Speaker 13: marshal and had the fire marshal come down there and
Speaker 13: boot everybody out.
Speaker 1: So wait a minute, he got about so he took
Speaker 1: the money and then turned around and had them kicked out.
Speaker 1: What are you kidding me?
Speaker 13: No, I'm serious as a heart attack.
Speaker 1: What so, so what did he do? He took money
Speaker 1: from new tenants?
Speaker 13: Right, he took money from at least nine tenuts that.
Speaker 1: I know of, and hold on, hold on to okay,
Speaker 1: and how what did he collect from that?
Speaker 13: The fire Marshal coming to everybody out and then he
Speaker 13: couldn't he dect anybody?
Speaker 1: But oh my, wait, we'll wait a minute. Did he
Speaker 1: rent to these nine people after the stop order?
Speaker 13: Way after, way after and at least year after?
Speaker 1: Oh wow, whoa, whoa? So we're going wait a minute,
Speaker 1: a year late? So now hold on, now, this is
Speaker 1: way old than John. Let's talk about this. When was
Speaker 1: that week? You said a year later? When was the
Speaker 1: stop When was this? Okay? The fire Marshal's order was
Speaker 1: a year ago? Was it vacant during that year? No? Okay?
Speaker 1: When when did he rent? Okay, John, please do me, John,
Speaker 1: do me a favor. I'm only going to ask. I
Speaker 1: just need some very basic facts right now, so I
Speaker 1: don't need anything more than a word or two. So
Speaker 1: here's what I want to know. The stop order was
Speaker 1: a year ago, and right after the stop order? When
Speaker 1: was the first time he got a new tenant after
Speaker 1: the stop order.
Speaker 13: Jeez, it was probably three or four months after that, Okay.
Speaker 1: And then did he get the others right after that?
Speaker 13: No, he got the other ones just past two weeks ago.
Speaker 1: Are you kidding me? At And he never ever ever
Speaker 1: satisfied the stop work order? No, never, So he can't
Speaker 1: say he didn't know about it. This guy is just
Speaker 1: a truck.
Speaker 13: He well knew about it, and he defrauded the people
Speaker 13: out of their money.
Speaker 1: Yeah, and how much did he how much does he get?
Speaker 1: How much does he? Okay, I got another question. I'm
Speaker 1: not talking about this right now, you were I will,
Speaker 1: I'll get to that. So the guy that he rented
Speaker 1: to three months after the stop order, when were they evicted?
Speaker 13: They weren't evicted. The guy died, okay.
Speaker 1: The people that how long is the longest people lived
Speaker 1: there before being evicted.
Speaker 13: I'm one of the longest ones. The other one was
Speaker 13: there for eight years.
Speaker 1: No, you're not hearing me. Okay, there was a stop order, Okay,
Speaker 1: after the stop order. The tenants he got after the
Speaker 1: stop order, how long did they live there? Oh?
Speaker 13: About three or four days.
Speaker 1: That's it. Yeah. So the one that he rented to
Speaker 1: three months after the stop order, he got evicted three
Speaker 1: or four days after that.
Speaker 13: No, the one he rented to right after the stop
Speaker 13: order died. Then he got another stop order two weeks
Speaker 13: ago from the fire Marshal and said he's violation the
Speaker 13: stream got and he got fined three hundred dollars. And
Speaker 13: he turned around after that and rented to these people.
Speaker 13: And I told the fire Marshal and had him coming here. Everybody.
Speaker 1: So, for the most part, then this guy recently, for
Speaker 1: all practical purposes, it he it was recent that he
Speaker 1: really got these nine people on the hook.
Speaker 13: Yeah, yeah, it was less than.
Speaker 1: Two weeks ago, and he knew he was going to
Speaker 1: have him evicted. And my god, okay, I just don't
Speaker 1: even understand it.
Speaker 13: Well, there were some of them were outdoors when the
Speaker 13: fire marshall showed up, and the fire Marshal asked him
Speaker 13: if he was ready and if if he wanted to
Speaker 13: them to come in now or come back later, and
Speaker 13: he said, don't know, go in there now. Well, all
Speaker 13: the tenants are in there.
Speaker 1: This is wrong, man, It's very wrong. Okay, So did
Speaker 1: you tell those people they were cheated? Did you stop
Speaker 1: working for this guy?
Speaker 13: He only were cheated because they were booted out right
Speaker 13: after they were in it?
Speaker 1: And where are they?
Speaker 13: So I don't know that some of them are, but
Speaker 13: I know at least five of them are.
Speaker 1: So when he got the stop order, it definitely said
Speaker 1: he was not allowed to have people live there.
Speaker 13: Absolutely, and the fire marshal himself told him several times,
Speaker 13: do you have but living in this building? You're in
Speaker 13: violation of the fire code because you don't have sprinklers
Speaker 13: in the in the main part of the building.
Speaker 1: Do you have any of the any of the names
Speaker 1: of these victims. I'm wondering why we haven't heard from many.
Speaker 13: Okay, yeah, I've got some of their names. I've got
Speaker 13: most of their names. As a matter of fact, I'm
Speaker 13: I was the maintenance guy there. Oh my god, I'll
Speaker 13: need everybody there?
Speaker 1: Did you and was he was? He given a certain
Speaker 1: amount of time after that stop.
Speaker 13: Order no five days to being compliance or fined, and
Speaker 13: he got fayed.
Speaker 9: So his lamb.
Speaker 13: Okay did it again?
Speaker 9: Okay?
Speaker 1: But did he evict the first time around? Did he
Speaker 1: evict everyone and then start hiring than getting more people there?
Speaker 13: No, not at all, he just ignore him. You let
Speaker 13: everybody in.
Speaker 1: There every so, oh my god, Okay, did he get
Speaker 1: so he had I'm all evicted.
Speaker 13: Recently then, just last about three days ago.
Speaker 1: So how many So those nine new people were evicted
Speaker 1: plus all the old tenants, Yeah, everybody. And he's the
Speaker 1: one that called them people in that building and then
Speaker 1: he's the one that called them yeah, well.
Speaker 13: How many time as true, But the fact is that
Speaker 13: he was overheard telling far Marcill going there now while
Speaker 13: the tenants are there, What were you gonna say?
Speaker 29: Oh, I just wont to know how many total apartments
Speaker 29: you're talking about.
Speaker 1: Yeah, that's a good how many total?
Speaker 13: There's sixteen upstairs and three downstairs.
Speaker 1: Nineteen apartments. Yeah, so there were nineteen tennants recently evicted. Yes,
Speaker 1: is the building empty?
Speaker 11: Now?
Speaker 1: John? What's this guy's name?
Speaker 13: His name is David Clifton.
Speaker 1: David Clifton. Tell me about David Clifton ministries. Whoa, whoa, whoa,
Speaker 1: whoa whoa David Clifton ministries.
Speaker 13: Yeah, come on, I thought you might be interested in this.
Speaker 1: Do you have a phone number for David Clifton? Yeah, okay,
Speaker 1: who wants it? Guys who wants him? To call him?
Speaker 1: Right now? Hold on, don't give the number on the air,
Speaker 1: Deputy d hold on, we got to call this guy.
Speaker 1: Come on, and then we need John's information. Get John's
Speaker 1: information for Deputy d Holy crap. Go with a sure
Speaker 1: thing Denver's best roofer Excel Roofing dot com. You don't
Speaker 1: pay a cent until your ten time for an insurance
Speaker 1: check up free, no obligation. Comparison call Compass Insurance paying
Speaker 1: too much your coverage at dozens of insurance companies find
Speaker 1: out now three oh three seven seven to one help.
Speaker 1: You'll think you're his only customer when you choose Frank
Speaker 1: durand the real estate Man dot com to list your
Speaker 1: home with Remax Alliance three oh three nine two zero
Speaker 1: sixteen twenty two. Hi Tom Martino here three oh three
Speaker 1: seven one three talk three oh three seven one three
Speaker 1: eight two five five. Welcome to the show. And remember
Speaker 1: UH Compass Insurance will do your free insurance checkups three
Speaker 1: oh three nine nine six nine thousand. Now's a great
Speaker 1: time to do that. Make sure you're not paying too
Speaker 1: much for coverage or you're not under insured. It's all free,
Speaker 1: no obligation. Three oh three nine nine six nine thousand.
Speaker 1: Mark Shmanski is our expert. I want to bring him
Speaker 1: up for UH. Margaret's question. I think I might need
Speaker 1: him for Margaret. Margaret, what is your question?
Speaker 3: Well, it's just about hanging a door, and I really
Speaker 3: don't need I don't think Mark's opinion, But anyway, I.
Speaker 1: Have them on just in case because I don't know
Speaker 1: much about hanging doors.
Speaker 3: Go ahead, I have like inexpensive doors in my house,
Speaker 3: and I hear the ad on I think on your station.
Speaker 3: Sometimes they're going to put a better door in and
Speaker 3: it's going to weigh more. Right, Okay, so can they
Speaker 3: hang that heavier door in the same manner as they
Speaker 3: have had the inexpensive light door?
Speaker 16: Hunh.
Speaker 1: That is exactly why Mark is on, because he's the
Speaker 1: one offering that special. He'll come in and do two
Speaker 1: for one on doors. Now, Mark, me let me ask
Speaker 1: you something. The doors that you're installing. Are they solid wood?
Speaker 1: Are solid core doors?
Speaker 14: We do solid core doors. I mean we'll do hollowhen
Speaker 14: it that's what a customerly wants. But for a few
Speaker 14: dollars more you get a much better door, the salid
Speaker 14: core And yes, they can go in the exact same hole.
Speaker 14: We take your existing doorjam out and then we nail
Speaker 14: these to your two vipours that are in your wall.
Speaker 14: Of your house, and U it has your house. I'm
Speaker 14: on handling the weight of the extra heavier.
Speaker 1: Door, okay, So in other words, it will hang in
Speaker 1: the same place.
Speaker 3: Right, they're rebuilding, they're reinforcing it. I thought they would
Speaker 3: have to.
Speaker 8: Tom.
Speaker 3: I have been listening to you since the seventies man.
Speaker 1: When we were both young and spry. Margaret, well, I'm
Speaker 1: glad you're still around.
Speaker 3: Thank you, and I never miss you if I can
Speaker 3: help it, Thank.
Speaker 1: You, Margaret, Merry Christmas, Hey, Mark, A quick question for
Speaker 1: you on this so so oh and by the way,
Speaker 1: Margaret give her Mark's number three oh three six seven
Speaker 1: nine eight five zero nine. What kind of doors are they?
Speaker 1: Are they notty alder or what are they?
Speaker 14: I mean, the most popular ones right now are truly
Speaker 14: it's it's a man made door, and it's it's just
Speaker 14: a solid We get them primed MDF wood that has
Speaker 14: like different channels in it. But yes, we can do
Speaker 14: alder doors also, and you can do birch, you can
Speaker 14: do fur. There's a lot of different options out there
Speaker 14: for you. But the popular urs just the prims. You know,
Speaker 14: most people paint them white or black. Are the two
Speaker 14: colors that we're painting the most of the ardentary doors
Speaker 14: right now.
Speaker 1: All right, but but are people doing any of the
Speaker 1: uh natural wood looks?
Speaker 14: Yes, but it's not as common as it used to be.
Speaker 14: Oh okay, these these designers are saying that white is out,
Speaker 14: and you know, but then white still continues to be
Speaker 14: a white is a timeless, timeless look inside the house.
Speaker 14: But you know, I think if you get you have
Speaker 14: a certain type of house, and you already have a
Speaker 14: lot of wood inside your house, older doors are beautiful.
Speaker 14: I think it's the most beautiful wood to put on
Speaker 14: the inside of your house. And they're reasonably priced.
Speaker 1: Also, Okay, I have a stupid question, if you're gonna
Speaker 1: paint it anyway, what's the difference? And I'm serious now,
Speaker 1: and I'm asking it may be ignorant, what's the difference
Speaker 1: between a hollow door and a wood door? I mean
Speaker 1: the door that's up there? Now, what is up there?
Speaker 1: Now that you're replacing.
Speaker 14: Those hollow core doors, they just would you even open it?
Speaker 14: They have no weight to them. And if you just
Speaker 14: even like take a knuckle and just wrap on it,
Speaker 14: it's hollowing it.
Speaker 1: It's a cheap okay, So, and it's cheap feeling cheap
Speaker 1: looking okay, thank you Genesis Total Series dot com. We
Speaker 1: have more coming up on The Troubleshooter Show. Stick around
Speaker 1: three oh three seven one three talks seven one three
Speaker 1: A two five five Go with a sure thing Denver's
Speaker 1: Best roofer Excel Roofing dot com. You don't pay a
Speaker 1: cent until you're content. Time for an insurance check up free,
Speaker 1: no obligation in comparison, call Compass insurance, paint too much
Speaker 1: you're covering. We had dozens of insurance companies find out
Speaker 1: now three oh three seven seven one help. You'll think
Speaker 1: you're his only customer when you choose Frank durand the
Speaker 1: real estate Man dot com to list your home with
Speaker 1: Remax Alliance three all three nine two zero sixteen twenty
Speaker 1: two Ripped News. You need advice so you don't have
Speaker 1: come runs as we can.
Speaker 4: Shooter's gonna help.
Speaker 6: Come man, This is the Troubleshooter Show. Now, Tom Martino, Hey.
Speaker 1: Tom Martino here, Welcome to the show. Three oh three
Speaker 1: seven one three talk. That's the talk station number, and
Speaker 1: we also have three oh three Martino three oh three
Speaker 1: six two seven eight four six six. That is the
Speaker 1: uh the the number of the number three. So three
Speaker 1: oh three seven seven one or seven seven three or
Speaker 1: three seven one three talks seven one three eight two
Speaker 1: five five Now MARTINOZ three or three Martino three or
Speaker 1: three six two seven, eight four six six. Let's go
Speaker 1: to the phones. Let's find find out what's on your mind.
Speaker 1: How we can help you. Now, listen, we got a
Speaker 1: lot going on today, man, a lot going on today
Speaker 1: with people getting screwed. In fact, I should probably take
Speaker 1: that follow up real quick. You want to talk about that, okay, Well,
Speaker 1: the accusation was some guy named David Clifton and David
Speaker 1: Clifton Ministries was renting out apartments in a building and
Speaker 1: it was condemned. Basically, the fire department said you can't
Speaker 1: have people in a building anymore. That was last year.
Speaker 1: Since then, he's he's continued to rent and he even
Speaker 1: signed up nine new people, according to this caller. And
Speaker 1: then then he the landlord, after collecting money from these
Speaker 1: tenants nineteen tenants, called the fire marshal to have them
Speaker 1: evicted so he could keep the money. Now, that's what
Speaker 1: but we were told Deputy D looked into it. Deputy
Speaker 1: D turn the mic on.
Speaker 5: How do you turn it on?
Speaker 10: Right?
Speaker 22: There.
Speaker 1: We just did.
Speaker 5: Thank you, Thank you, Tom.
Speaker 24: It's not what happened, isn't exactly what we were told.
Speaker 24: I spoke with John the caller, and among other things,
Speaker 24: he claims that the landlord, oh was in one point
Speaker 24: three million dollars for all this work that he's done
Speaker 24: in the building. Yeah, of course I looked up the
Speaker 24: building in Lakewood. It's a huge dump right off of Callfax.
Speaker 24: It's been populated and still is partly populated by people
Speaker 24: who have no other option than.
Speaker 5: To live in this.
Speaker 14: Hole.
Speaker 24: You know, I understand that the bulk of the population
Speaker 24: defied the fire department's order to move out, for they
Speaker 24: have no other options.
Speaker 5: They're going to end up in the street in the
Speaker 5: middle of the winter.
Speaker 24: There are eight people and seven dogs that personally illegally
Speaker 24: occupy this building. John's goal is to go to the
Speaker 24: government and get this building condemned and get everybody booted out.
Speaker 24: Here we are in mid December in cold weather. So
Speaker 24: my point is, if we continue to pursue this now
Speaker 24: I can call and I intend to call the David
Speaker 24: Clifton Ministries and get their comment on this matter. But
Speaker 24: if I pursue this with a fire department or the
Speaker 24: government or anybody else. These people and dogs are going
Speaker 24: to end up on call facts today.
Speaker 1: So what do you think is going on?
Speaker 10: Bro?
Speaker 1: Just tell me what you think is going.
Speaker 24: On is and I haven't talked to David Clifton, but
Speaker 24: I'm going to in a few minutes what I think
Speaker 24: is going on.
Speaker 1: He is stretched.
Speaker 24: Then he's trying to provide some kind of housing for
Speaker 24: these people in whatever Dumpy has available, because that's all
Speaker 24: the options these people have, and he's not going to
Speaker 24: have any money to comply with the fire department order
Speaker 24: to install a sprinkler system. Now, I'm going to give
Speaker 24: him a call and I'm going to find out what's
Speaker 24: going on, and then I'll provide another update.
Speaker 5: But my point is there's a lot more to this
Speaker 5: than we were told by John.
Speaker 29: There's always more than we're told on the phone, don't
Speaker 29: you think so, Tom, We get such a bias view
Speaker 29: when people call in that that's what we do. We
Speaker 29: get the other side of the story.
Speaker 24: He's trying, in my view, John is trying to use
Speaker 24: this as a leverage to collect one point through one
Speaker 24: point three million dollars for the work ninety.
Speaker 1: He had an extra grind, so so I get what
Speaker 1: you're saying. So it could be that this minister is
Speaker 1: trying to keep this dump alive for homeless people and
Speaker 1: people who can hardly afford rent. It sounds it could be.
Speaker 5: Yeah, let me get his side of the story.
Speaker 24: I'm gonna step outside and call him again, all right,
Speaker 24: and I'll provide another update when you're ready.
Speaker 9: Thank you.
Speaker 1: Let's you know what we can do is figure it
Speaker 1: out the best way we can uh, and uh stay
Speaker 1: tuned for that, and I'll go back to the phones.
Speaker 1: Thank you. Three all three seven one three talk three
Speaker 1: all three seven to one three eight two five five?
Speaker 1: And where was he? Is he still on or not?
Speaker 1: He's not still on?
Speaker 13: Right?
Speaker 10: No?
Speaker 1: Okay, So let's go to Tom.
Speaker 10: Uh.
Speaker 1: Tom, what's going on with you? Tom? Welcome?
Speaker 16: Hi Tom?
Speaker 1: Hey, what's happening?
Speaker 28: I had a scooter delivered from New Jersey last week.
Speaker 1: Now this scooter was it ordered and delivered from that
Speaker 1: New Jersey company or was it ordered on Amazon or something?
Speaker 28: No, it's it came from a company called cycle Gear
Speaker 28: who sells use scooters. So it had twelve hundred miles.
Speaker 1: So I used scooter and is it a mobility scooter
Speaker 1: or is it a recreational school, you know, transportation scooter.
Speaker 28: Yeah, it's technically a motorcycle. It's a Pazzio BV four hundred,
Speaker 28: very nice Italican scooter.
Speaker 1: Okay, so it was delivered from a company.
Speaker 28: From a company called Psychologic, which okay.
Speaker 1: I like that Psychologic. Wow, that's cool.
Speaker 28: I'm sorry, that's wrong it cycle Gear. I think they're
Speaker 28: called the company.
Speaker 1: Hell, we ought to make a company Psychologic.
Speaker 5: You made that up?
Speaker 7: I have cognitive issues.
Speaker 1: Sorry, No, I'm serious cycles selling cycles called logic. Cycle
Speaker 1: Logic would be a great name for a company.
Speaker 7: Yeah, I agree, I like names.
Speaker 1: Anyway, go ahead, what's going on with cycle Gear that
Speaker 1: The issue I have is with a company called tempest
Speaker 1: Logics out of California.
Speaker 28: They are who I contacted the shipping with and they're
Speaker 28: in life.
Speaker 1: Oh so wait a minute, So cycle Gear did not
Speaker 1: do the shipping. They just sold you the thing, yep.
Speaker 7: Yeah, and who.
Speaker 1: Okay, so you bought the used scooter? Who told you
Speaker 1: to use the other one to deliver it?
Speaker 7: I had used tempest Logics before.
Speaker 1: Okay, so tempest Logics was your choice?
Speaker 26: Correct?
Speaker 7: Okay, they picked it up.
Speaker 1: Okay, so go ahead. Is it Logistics or Logics l
Speaker 1: O G I X logics.
Speaker 9: He got it.
Speaker 1: So tempest Logics, what did they do wrong?
Speaker 28: They, I guess, contract with the driver who I thought
Speaker 28: was their employee.
Speaker 1: But apparently none of that matters. None of that matters.
Speaker 1: You contracted with tempest Logic and what happened to the delivery.
Speaker 28: Yeah, the bottom line is that he damaged the bike
Speaker 28: because on a scooter like that, you cannot use the
Speaker 28: the twist grip you know, handlebar as a tie down location.
Speaker 28: It's completely verboten and it did damage. And the part
Speaker 28: that I need to replace is three hundred and fifty bucks.
Speaker 28: So it twisted it and broke you know, it broke
Speaker 28: the accelrator.
Speaker 1: Okay, so the it was the throttle grip that he
Speaker 1: tied down.
Speaker 7: Yep, and it was.
Speaker 28: It was rescheduled so many times, and the driver was.
Speaker 7: Just a mess.
Speaker 1: None of that matters. I don't care about the driver.
Speaker 1: I don't care about the truck. All I care about
Speaker 1: is you contracted with tempest Logics, and tempest Logics damaged it.
Speaker 1: Why are they telling you to go after the driver?
Speaker 28: Well not really, but they're just begging out of it
Speaker 28: because I'm disabled and he came during a snowstorm, and
Speaker 28: I told him that was the absolute worst time.
Speaker 1: But it did anyway, None of that matters. None of
Speaker 1: that matters that I don't I don't want to shut
Speaker 1: you down, bro, But what difference does it make when
Speaker 1: they delivered it, they damaged it whether it was sunny
Speaker 1: or snowy. I mean, I know that you're trying to
Speaker 1: build this case that they're a terrible company. You don't
Speaker 1: need to. They damaged the throttle, now here's what I
Speaker 1: want to know.
Speaker 28: And I did not get back to them within the
Speaker 28: twenty four hours because it was after dark during that snowstorm.
Speaker 28: I couldn't even go outside.
Speaker 1: Okay, you're now you're introducing something new. So you're saying
Speaker 1: that they say they would have done something had you
Speaker 1: contacted them sooner.
Speaker 28: Yeah, they got out with the technicality because it was
Speaker 28: over twenty four hours. I mean, it looked fine, but
Speaker 28: you couldn't see the hidden damage until you drove the
Speaker 28: bike and when I tried to drive.
Speaker 1: It, of course, so there's no way of knowing. There's
Speaker 1: no way of knowing if the shipper did it or
Speaker 1: if you did it, is what I'm asking.
Speaker 28: Yeah, no, cycle, dear, I think they drove it up
Speaker 28: on it, so it was fine.
Speaker 1: And this guy, how long did it take you to
Speaker 1: contact the shipper?
Speaker 7: I discovered it four days later?
Speaker 28: Okay, contact here.
Speaker 1: Here's what I'm saying, Tom, I believe you, But let
Speaker 1: me tell you this. How do it's four days later?
Speaker 1: How do they know whether you did it or the
Speaker 1: tempest logics did it?
Speaker 28: I mean, I have no way to prove it except
Speaker 28: that it was strapped down in his trailer, which I
Speaker 28: saw by the handlebar.
Speaker 1: Right, But how do we call how do we call
Speaker 1: tempest logics and say you broke it? And they say
Speaker 1: what four days later? After the guy drove it around?
Speaker 1: He calls us, No, I'm serious, I'm.
Speaker 7: Not setting up my camera.
Speaker 28: It was under the camera, not moved where the guy
Speaker 28: pushed it up to the drive because I'm just too
Speaker 28: disabled to do that. So it sat there for four days,
Speaker 28: and then after the snow cleared, I finally got out there.
Speaker 7: It idled. I started it so seemed okay.
Speaker 1: Tom, you do understand, you do understand. I believe you.
Speaker 28: Right, Yeah, it's it's an extenuating circumstance, I guess, is
Speaker 28: my argument. And you know, companies just get out on
Speaker 28: a technicality.
Speaker 1: That's right, that's exactly right. If you paid, well, just
Speaker 1: wait if you how much did you pay for the scooter?
Speaker 28: Scooter was about five grands?
Speaker 1: Okay, now you mentioned disability? Oh what kind of This
Speaker 1: is a scooter for getting around, not for somebody disabled.
Speaker 1: It's not one of these little rascal kind of scooters,
Speaker 1: right right?
Speaker 28: Yeah, I'm not that disabled.
Speaker 1: Okay, I'm trying to figure out. See, doc Bo, what
Speaker 1: do you think?
Speaker 20: What do you think I'm looking at?
Speaker 1: Four days later? I mean, what do you think though?
Speaker 1: Four days later he says the grip's broken and he
Speaker 1: saw it was tied down. The guy could simply deny
Speaker 1: all of that. He could say it wasn't tied down
Speaker 1: by the grip. I mean what I'm saying is I'd
Speaker 1: like to help Tom, But how do we do that?
Speaker 30: I think I looked up this tempest Logic. They have
Speaker 30: great four point nine reviews. Tom, what did you if
Speaker 30: you want to call him?
Speaker 20: Yeah, Tom, I'd like to know what did you pay
Speaker 20: to have Tempest Logic ship the.
Speaker 1: Scooter to you?
Speaker 28: Yeah, I've used it before. It was about seven fifty
Speaker 28: for this one. Have you filed a plane show Yeah.
Speaker 28: They they're generally nice, but in this case they're just
Speaker 28: slipping out of it on it.
Speaker 1: Oh did you call Tempest Lodges logic.
Speaker 28: Logic with the customer service. That's as far I haven't
Speaker 28: gone to corporate.
Speaker 30: Well, you know, Tom, why don't I give them a
Speaker 30: caucas That's what I'm thinking. They're a stand up company.
Speaker 1: They guess. We could try to reason with him, But
Speaker 1: I'm going to warn you, Tom, you were supposed to
Speaker 1: contact them within twenty four hours and you didn't. I
Speaker 1: would have gone over that whole scooter, would have started it.
Speaker 1: I would have done.
Speaker 28: It wasn't visible when he and even took pictures. Tom,
Speaker 28: you couldn't see it.
Speaker 1: And does it say in does it say in their
Speaker 1: terms only if it's visible you have to report it
Speaker 1: within twenty four hours? Is that what it says? Tell me?
Speaker 7: They don't cover internal damage. So it was visible, but
Speaker 7: you couldn't tell it because it was the two curved
Speaker 7: cables you know, like tubes on the accelerator. Those are
Speaker 7: worn off basically a brand new bike, and obviously it
Speaker 7: was worn off by the strapping Tom that crushed the table.
Speaker 1: Okay, Tom, dude, you mentioned I didn't mention. You mentioned
Speaker 1: twenty four hours. Where did you read that?
Speaker 7: Yeah, well that's what they told me.
Speaker 1: So oh wait, wait, wait, wait, it's not It's not
Speaker 1: written anywhere. It's not written anywhere. You know.
Speaker 28: I don't know I have such cognitive in the screen time.
Speaker 1: Okay, okay, Tom.
Speaker 28: Let me tell admit they're out of it. They can
Speaker 28: slip out of it. I understand.
Speaker 1: There's no slipping. There's no slipping out of it. There
Speaker 1: there is either they they broke it or they didn't.
Speaker 1: But whether they want to admit to it, you have
Speaker 1: to have some level of evidence. I am not trying
Speaker 1: to argue with you. I believe you, but you have
Speaker 1: all kinds of excuses why you didn't discover it in time.
Speaker 1: That's fine, but they don't care about those excuses. You
Speaker 1: understand that they don't care. What if it was six months?
Speaker 1: I mean, you know what, I don't even know if
Speaker 1: twenty four hours is valid. You mentioned it. Maybe it isn't.
Speaker 1: I mean, who the hell says I think? Bo onught
Speaker 1: a call we listen, we're on your side. We'd like
Speaker 1: to call them and say, look, this guy's not going
Speaker 1: to make up a story just for the hell of it.
Speaker 1: Now they may say it was like that when it
Speaker 1: left the place, right, then you have to decide.
Speaker 7: The seller.
Speaker 1: Oh okay, hold on, hold on, so wait wait wait
Speaker 1: wait wait, So now we're going to decide cycle Gear.
Speaker 1: If they say no, we didn't do it, and Tempest
Speaker 1: says we didn't do it, You're going to decide to
Speaker 1: believe cycle Gear and not tempest Logics, even though you
Speaker 1: dealt with tempest Logics several times before and they have
Speaker 1: excellent ratings. I'm not see you are deciding what you
Speaker 1: want to decide if cycle If Tempest Logics tells Deputy
Speaker 1: Bow that that they didn't break it, it must have
Speaker 1: been like that, and then you're gonna say, oh, no, no, no,
Speaker 1: cycle Gear says it was in good condition, and well,
Speaker 1: how are you gonna decide who to believe?
Speaker 8: Tom?
Speaker 1: What I'm telling you is you have no case whatsoever.
Speaker 1: That's what I'm really telling you. But we're gonna try
Speaker 1: to help you, That's what I'm telling you. Hang on
Speaker 1: and Deputy Bow will try to call them. He's done
Speaker 1: some amazing things. Go with a sure thing Denver's Best
Speaker 1: roofer excel roofing dot com. You don't pay a cent
Speaker 1: until you're contenth time for an insurance checkup free, no obligation.
Speaker 1: In comparison, call Compass Insurance paying too much your coverage
Speaker 1: at dozens of insurance companies. Find out now three o
Speaker 1: three seven seven to one help. You'll think you're his
Speaker 1: only customer when you choose Frank durand the real estate
Speaker 1: Man dot com to list your home with Remax Alliance.
Speaker 1: Three oh three nine two zero sixteen twenty two. Hi
Speaker 1: Tom Martino, you're a troubleshooter. Three oh three seven to
Speaker 1: one three talk seven one three eight two five five.
Speaker 1: Renew home innovations shower conversions at their best and you
Speaker 1: can You're talking like oh Man, three days to do it,
Speaker 1: seventy two months to pay no interest, stone walls, glass panels,
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Speaker 1: get them done quickly and pay for a long time
Speaker 1: with no interests. Three oh three nine zero four two
Speaker 1: thousand and three oh three nine zero four two thousand. Okay,
Speaker 1: So let's talk. So we were talking about investing in
Speaker 1: solar systems, and Brooks showed me an example of now
Speaker 1: this is a long term investment to get money. You're
Speaker 1: saying you can get the principal back pretty quickly. If
Speaker 1: you invest in a solar system for someone else, you
Speaker 1: own the system, they're obligated to buy power from you.
Speaker 1: You can also net meter back to excel so and
Speaker 1: then with tax credits you get the principal back pretty quickly.
Speaker 1: I'll turn your mic on. Right there, there you go, there,
Speaker 1: go there, you go go ahead. I see yeah, I
Speaker 1: just clicking them off.
Speaker 16: Go ahead, I'm winning today.
Speaker 27: So, yes, you would get the principle back within two
Speaker 27: years or less, depending on how many tax credits you
Speaker 27: can receive.
Speaker 1: Then. And then when it comes to the this is
Speaker 1: what's important. When it comes to the payback, then it's
Speaker 1: a return on investment. After that it's continual.
Speaker 16: Yep, it's continual for as all.
Speaker 1: What does it average per year on that.
Speaker 16: It's going to depend on the system. But in this
Speaker 16: example here, oh, give.
Speaker 1: Me one approximately the return because you said it pays
Speaker 1: over twenty years. What did you You extended it out
Speaker 1: twenty years and then twenty years somebody who invested how
Speaker 1: much would get how much?
Speaker 12: Yeah?
Speaker 27: So the project I'm talking about specifically, the gross on
Speaker 27: the project is three point two million.
Speaker 1: Okay, So that's three point two million. They would have
Speaker 1: to pay that, yep, and then they'd get of that.
Speaker 27: They're only out of pocket five hundred thousand of its
Speaker 27: of all the tax credits, and then over twenty years
Speaker 27: they'll make four point seven million.
Speaker 1: Okay, but the five hundred thousand is part of that.
Speaker 27: Nope, that was already deducted out of it. That's what
Speaker 27: they'll profit, is the four point seven.
Speaker 1: So how long will it take to get that additional
Speaker 1: five hundred back after tax credits? Oh?
Speaker 27: Like just one more year after the tax So the
Speaker 27: system only has to be operational for two years and
Speaker 27: then they'd receive that because they get another chunk of
Speaker 27: it back the second year for depreciations and other items.
Speaker 16: To get that principal back right away.
Speaker 1: Really so truly, they'll get that two and a half
Speaker 1: million dollars back in two or three years or three
Speaker 1: or four.
Speaker 16: Yeah, most of it's back in year one and then
Speaker 16: those things.
Speaker 1: Okay, that's so then after that it's all gravy.
Speaker 19: Yeah.
Speaker 1: Approximately, what what were you going to say?
Speaker 27: Again, if it's a for profit company, it depends on
Speaker 27: their tax liability because these are tax credits.
Speaker 1: So if you're only paying no, no, no, I understand that,
Speaker 1: I get it. But I'm talking about a regular for
Speaker 1: profit person who wants to invest in a solar system.
Speaker 1: They get tax credits, they get depreciation yep. After that,
Speaker 1: what do they get Where does the money come from
Speaker 1: for their return the building?
Speaker 27: The building pays them for the power because they become
Speaker 27: the new utility company essentially.
Speaker 1: And what does that come out to be? Approximately? On
Speaker 1: that system?
Speaker 27: It's eighty percent of whatever Excel decides to charge.
Speaker 7: You know what it is?
Speaker 1: Normally?
Speaker 21: What it is?
Speaker 3: Yeah?
Speaker 1: So right, like like in your figures there, how much
Speaker 1: when you said they're going to make this much? How
Speaker 1: much year one I gave? What do I get? I
Speaker 1: need to know after I'm paid back? What do I
Speaker 1: get every year? Approximately?
Speaker 10: Yeah?
Speaker 16: Absolutely so in this specific example.
Speaker 1: Yeah, just roughly, you let me know when you have it.
Speaker 1: I'm going to go to Stephanie. No, no, I really
Speaker 1: want to know. Or let's see who's next, Stephanie. Stephanie,
Speaker 1: go ahead, what's going on with you? Stephanie?
Speaker 23: Hi, thanks for having me on tom So. I work
Speaker 23: with a really lovely lady. I've been working with her
Speaker 23: for about two years. Basically she is a single mom,
Speaker 23: of three, The father and her ex now ex husband
Speaker 23: basically abandoned her and her children. She's been left with
Speaker 23: a mortgage payment and all of the bills. She's currently
Speaker 23: working three jobs and over.
Speaker 1: So when did the father leave?
Speaker 23: He lefts right before I met her, so over two
Speaker 23: years ago.
Speaker 1: He just walked out on him.
Speaker 23: Yeah, he just walked out on him as an issue
Speaker 23: with alcohol.
Speaker 1: Okay, I get it.
Speaker 23: Yeah, so he hasn't contributed financial a at all.
Speaker 1: Where is he?
Speaker 23: She has no idea?
Speaker 1: Okay, he just abandoned them, And so now she's left
Speaker 1: with this house.
Speaker 23: Yeah, she's actually now going to have to sell it.
Speaker 1: So Well, whose name is the house in.
Speaker 14: So Well?
Speaker 21: It is?
Speaker 2: That's like another situation.
Speaker 23: It is under both their names.
Speaker 1: She's not going to be able to sell it, and
Speaker 1: he's going to want his money, right, I don't know.
Speaker 1: I Well, she's not going to be she's not going
Speaker 1: to be able to sell it if it's in both
Speaker 1: her names. I mean, I don't mean to just confront
Speaker 1: you with that right away, because what let me let
Speaker 1: you continue go ahead.
Speaker 23: Okay, Yeah, So she's she's trying to figure everything out,
Speaker 23: but she's she's by herself. She doesn't have like parents,
Speaker 23: Her parents are deceased, she's an only child, she doesn't
Speaker 23: have any support, and so she's literally working three jobs
Speaker 23: right now and she's just barely making ends meet.
Speaker 16: And so I'm just reaching out to.
Speaker 1: See if if there's help for.
Speaker 23: Her, like for her for her kids. Like right now,
Speaker 23: it's like school she's getting They are in situation based school,
Speaker 23: so she is getting like financial assistance in that way.
Speaker 1: She's in school. What kind of school are they in?
Speaker 1: Are they in a private school?
Speaker 23: A private Catholic school? Yes?
Speaker 1: And how is she paying for that?
Speaker 23: She has a lot of financial aid?
Speaker 1: Okay, how are the kids?
Speaker 23: So woman is a senior, the others a sophomore, and
Speaker 23: the other one is a freshman.
Speaker 1: Are they working the kids?
Speaker 23: The senior is.
Speaker 1: Yes, Oh that's this is sad.
Speaker 23: It's really bad. She's literally working like seventy plus hours
Speaker 23: a week.
Speaker 1: Okay, listen, there's you know, we all know our social services.
Speaker 1: I hope she has Medicaid for the kids or does
Speaker 1: she have insurance for them?
Speaker 21: She does?
Speaker 1: Is it medicaid based?
Speaker 23: So it wasn't, but she just found out that she
Speaker 23: qualifies for that.
Speaker 1: Yes, she's got to get that done. Immediately, right, No, yeah, she.
Speaker 23: Does because our period so everything is this Friday.
Speaker 1: So and that's right, it's called open enrollment. She needs
Speaker 1: to get that done. Okay, good, So the medical thing
Speaker 1: is major. What about food? Does she qualify for food stamps?
Speaker 21: She she does?
Speaker 23: Now, yes, she just don't all of that paper.
Speaker 1: Excellent, excellent. Okay, So now we're down to what I mean,
Speaker 1: I'm not saying that's everything, but no, right, we got
Speaker 1: a problem with the house and the mortgage and all
Speaker 1: that she's gonna have, and I don't know how she's
Speaker 1: gonna address it. Hold on, Well, sometimes people call in
Speaker 1: with one thing and we end up with three. But
Speaker 1: that's a good thing because at least we can take
Speaker 1: a look at the situation. So let's take a look
Speaker 1: at the whole situation. Go with a sure thing Denver's
Speaker 1: Best roofer Excel roofing dot com. You don't pay a
Speaker 1: cent until you're content. Time for an insurance check up, free,
Speaker 1: no obligation. In comparison, call Compass insurance paying too much
Speaker 1: your coverage at dozens of insurance companies. Find out now
Speaker 1: three all three seven to seven to one.
Speaker 9: Help.
Speaker 1: You'll think you're his only customer when you choose Frank
Speaker 1: durand the real estate man dot com to list your
Speaker 1: home with Remax Alliance three all three nine two zero
Speaker 1: Steam twenty two. Hi Tom Martino here three oh three
Speaker 1: seven one three talk seven one three eight two five five.
Speaker 1: You know, this time of year especially, we get all
Speaker 1: of these calls. But I'm not saying it's only this
Speaker 1: time of year, but these are the hardest calls to take.
Speaker 1: I call them hard time calls. They're you know, people
Speaker 1: have hard times and they call for help. We look
Speaker 1: for programs, so we look for ways to help. One
Speaker 1: thing we normally don't do. I mean, except if it's
Speaker 1: a if it's a one time thing and it can
Speaker 1: get them over a hump and they're not going to
Speaker 1: get back in the hole. We we never throw good
Speaker 1: money after bad. What I mean by that is if
Speaker 1: somebody fell off a cliff and is so far gone,
Speaker 1: giving them money is useless. It truly is without them
Speaker 1: having some kind of a plan to get out of
Speaker 1: the hole. But there are also other ways. You know,
Speaker 1: there are some things that people need one time or
Speaker 1: special needs. But I want to talk about this. So
Speaker 1: this woman has three kids, adult kids, and well not
Speaker 1: adult you know what I mean, freshman, sophomore, and senior,
Speaker 1: and her husband was an alcoholic and lefter and now
Speaker 1: she's working three jobs. Now, this is kind of similar
Speaker 1: to how I grew up here. I mean, I had
Speaker 1: a father who abandoned us, and my mom had to
Speaker 1: work and support us. And at the time he left,
Speaker 1: there were three of us left at home, So it's
Speaker 1: almost identical we were a little younger. So Stephanie, she's
Speaker 1: getting food stamps soon and she's getting also Medicaid, which
Speaker 1: is good. So what else were you calling about? What
Speaker 1: were you wondering about for her?
Speaker 23: I guess just if there's anything out there, are you
Speaker 23: know of anything like just to help her, just provide
Speaker 23: something for her kids for like the holidays?
Speaker 1: Okay, so that's does it boil down to that? So
Speaker 1: so what happens when it's not the holidays? Does she
Speaker 1: have money? Does she have a way to pay her bills?
Speaker 1: What is she doing? What's her long range plan?
Speaker 23: The long range plan? Is she she has enough like
Speaker 23: just to get by? Basically, yeah, he checked a paycheck.
Speaker 23: She's going to have to continue, you know, to work
Speaker 23: these three jobs?
Speaker 1: What three jobs? What three jobs are we talking about?
Speaker 1: What kind of jobs.
Speaker 23: So she does work for a school, yes, shorts with me. Yes,
Speaker 23: she's also working for it's like a non it's a
Speaker 23: nonprofit okay.
Speaker 1: And what else?
Speaker 23: Yeah, and then she works for a recreation center.
Speaker 1: Okay, now yeah, Now what about.
Speaker 19: The house.
Speaker 23: She's also trying to get back to find a lawyer
Speaker 23: who will work with her to figure something out of
Speaker 23: the house because she can't she can't afford the payment,
Speaker 23: and so she's she her hope. The plan is to
Speaker 23: try to get out of the house and obviously find
Speaker 23: something that she can't afford.
Speaker 1: Okay, her children where she has no idea where the husband.
Speaker 23: Is not at this I know if she is in
Speaker 23: contact with his family, but they don't even know where
Speaker 23: he is.
Speaker 1: So she can't sell the house, right. I want to
Speaker 1: get a hold of an attorney.
Speaker 20: Do I have a suggestion? Is there any way that
Speaker 20: Brad O'Brien on a referral?
Speaker 1: Well, that's what I'm going to ask him. I'm going
Speaker 1: to ask him if there's a way to sell a
Speaker 1: house when a when a father a bed, may I
Speaker 1: ask Stepan are you are you in the middle of
Speaker 1: a crowd or something?
Speaker 23: Where are you am I we're going to school.
Speaker 10: No, no, I.
Speaker 1: Understand no, no, are you are?
Speaker 16: Are you break?
Speaker 1: Are? Okay? Are you able though to hold while we
Speaker 1: get an attorney on or you want us to call
Speaker 1: you back? I mean we want to do you need it?
Speaker 11: Yeah?
Speaker 23: Because I have a guest that just arrived at okay school.
Speaker 10: So.
Speaker 1: Listen, Stephanie. We yeah, we are going to get someone
Speaker 1: on to talk about this and and get information about it.
Speaker 1: But it's kind of senseless to do it if we
Speaker 1: can't relate that information to her. Is she available somewhere?
Speaker 23: Well, she's kind of in the same position. Okay, yes,
Speaker 23: students coming into it?
Speaker 1: When will you have time to listen to an attorney?
Speaker 1: If we get them on, I will be done at
Speaker 1: Q here to forty five. Okay. I'll tell you what
Speaker 1: we're I'll tell you what we're going to do. We're
Speaker 1: going to listen to the attorney and get the advice,
Speaker 1: and then I'm going to have Deputy Bo relate to
Speaker 1: advice to you and her. Okay, okay, and Deputy Bow
Speaker 1: that's what we call our volunteers, deputy, so he'll be
Speaker 1: Do you have time to have bow? Because I just
Speaker 1: gave you another one Okay, I go for this lady.
Speaker 1: I want to help her. Okay, hold on all right,
Speaker 1: and and then what we need to do, Kachina? Do
Speaker 1: I need to take a break? Okay, Kachina, could you
Speaker 1: get Brad O'Brien on anytime and then I'll get the information.
Speaker 1: Bo can listen and then we'll relate that information. Go
Speaker 1: with a sure thing Denver's Best roofer Excel Roofing dot com.
Speaker 1: You don't pay a cent until you're content. Time for
Speaker 1: an insurance check up free, no obligation. In comparison, call
Speaker 1: Compass Insurance paying too much your coverage at dozens of
Speaker 1: insurance companies find out now three all three seven seven
Speaker 1: to one help. You'll think you're his only customer when
Speaker 1: you choose Frank durand the real estate Man dot com
Speaker 1: to list your home with Remax Alliance three oh three
Speaker 1: nine two zero sixteen twenty two.
Speaker 31: Hi Tom Martino, you're a trouble shooter A three zero
Speaker 31: three seven one three talk seven one three eight two
Speaker 31: five five full lines, rocking and rolling.
Speaker 1: Let me go right to Tammy, Tammy? What's going on?
Speaker 1: Hi Tammy?
Speaker 12: Find Martino. I was very nervous to start with.
Speaker 18: I have.
Speaker 12: Something stare with me. I don't want to go live
Speaker 12: on the radio.
Speaker 1: Oh, Tammy, Tammy, I I know you. You're from next door, Yes, sir, yes,
Speaker 1: I read your case on there and I reached out
Speaker 1: to you, so I know the problem. You don't have
Speaker 1: to explain it all. But here's here. Let me let
Speaker 1: me explain it for people since I know it. You
Speaker 1: basically bought a new car and you've had nothing but
Speaker 1: trouble and they can't fix it, and they say there's
Speaker 1: a delay in getting apart.
Speaker 9: Is that right?
Speaker 12: Yes, So they've told me that's the chump List Enlightenment
Speaker 12: on back at the end of August, and I took
Speaker 12: it in right away to have them service it, although
Speaker 12: they told me that I had to wait for an
Speaker 12: appointment and that would be three months.
Speaker 1: No, I get it. I get it, A Tammy Tammy.
Speaker 1: Here's here's what I want to know. This happened. You
Speaker 1: bought it new in twenty twenty one.
Speaker 7: Is that right?
Speaker 1: Yes?
Speaker 12: Their twenty twenty one of two.
Speaker 1: And it happened under warranty.
Speaker 9: Is that right?
Speaker 12: Well, they told me Canda General Moments it was a
Speaker 12: three year warranty.
Speaker 1: So that's twenty two, twenty three and twenty four. Right,
Speaker 1: so it's a three year warranty. So the issue happened
Speaker 1: while the car was under warranty, right, yes, sir, And
Speaker 1: so why can't they fix it? It's with the transmission, right.
Speaker 12: They told me that it was some type of module
Speaker 12: that goes to the transision.
Speaker 1: Yes, transmission is a transmission control module TCM.
Speaker 2: Yes, sir.
Speaker 12: And they told me that the part could be too
Speaker 12: much for two years, and they were trying to just
Speaker 12: throw me away like a piece of chest. But I
Speaker 12: called them that I had persistent pace past of this
Speaker 12: vehicle and that I was sick, and I was.
Speaker 1: Asking them, Jammy, this is unacceptable. We want to help you.
Speaker 1: You hang on, okay.
Speaker 7: Who is the.
Speaker 1: Dealer, by the way, automation automation where in golden Golden
Speaker 1: All right, hold on, hold on, we'll be right back
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Speaker 1: you're content. Time for an insurance check up free no
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Speaker 1: three all three nine two zero sixteen twenty two Ripped
Speaker 1: News need advice so you don't have.
Speaker 4: Come running, Just as as as we can, Shooter's gonna help.
Speaker 13: Come man, This is.
Speaker 1: The Troubleshooter Show. No Tom Martino, Hi, Tom Martino here,
Speaker 1: Welcome to the show. Three all three seven one three
Speaker 1: talks seven one three eight two five five. This hour
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Speaker 1: Now Tammy, we have some experts for Tammy First I
Speaker 1: want to talk to Kevin Caulkin, he is with Shardan
Speaker 1: Auto Tech. And then I'm going to take our attorney.
Speaker 1: But right now i'd like Tammy, I want to ask
Speaker 1: a quick question. Hey, Kevin Calkins is a mechanic. He's
Speaker 1: a great guy. Tammy's twenty twenty one buick. Is it
Speaker 1: an envoy or envision?
Speaker 18: Is it called in it an envision preference?
Speaker 1: An envision? It is giving It gave her nothing but
Speaker 1: trouble with her transmission and it threw a code and
Speaker 1: it said they told her she needs a TCM, a
Speaker 1: transmission control module, and they said it could take six
Speaker 1: months to two years to get Is that right? Yes, sir, Tammy?
Speaker 1: Are they providing you another vehicle?
Speaker 12: Let me tell you I've been Tammy.
Speaker 1: I just need to know that's a yes or no? Dear, please?
Speaker 1: Are they providing you thirty?
Speaker 23: First?
Speaker 12: They finally said they would give me a loner. However
Speaker 12: that I've heard that they may want me to take
Speaker 12: it over for rental costs.
Speaker 3: And I said, well, of course.
Speaker 1: Not, of course not. They have to Okay, next question
Speaker 1: I have for you. Did they say okay, no, no, no?
Speaker 1: Did they say it could be up to two years
Speaker 1: to get one.
Speaker 12: Yes, sir, been the service manager and is worker.
Speaker 28: Than okay, got it technician?
Speaker 1: Yeah, yeah, that's a yes, Okay, up to two years.
Speaker 1: Kevin Caulkin, have you ever heard of these TCMs being
Speaker 1: so difficult to get?
Speaker 26: Well, I've seen madas with difficulty getting but I've never
Speaker 26: heard two years.
Speaker 1: Well it's been going on. Hold on, let's let's how
Speaker 1: long is your how long has your envision been there?
Speaker 1: Already since August I took it there, and.
Speaker 12: The end of August I took it there beginning of September.
Speaker 12: I tried to take it back and tell him I
Speaker 12: would not drive my man pull with the light on,
Speaker 12: as I wasn't gonna.
Speaker 1: Okay, Tammy, Tammy, I need to ask this again, Tammy.
Speaker 1: I know that you have anxiety, and I know this
Speaker 1: is difficult, but I promise you I want to help you.
Speaker 1: I need a quick answer. How long has it been
Speaker 1: at the dealer for the.
Speaker 12: Last this last time my cardbooks done?
Speaker 11: The very nick?
Speaker 1: How long has it been at the dealer? Okay, it
Speaker 1: and before that? It was there before that too, Is
Speaker 1: that right? Well? Yes, sir? About yeah, now, if you
Speaker 1: took all of the times that your UH envision was
Speaker 1: at the dealer. What does it add up to a week,
Speaker 1: two weeks, three weeks, four weeks, what what approximately?
Speaker 12: I'd say about five maybe five weeks.
Speaker 1: Okay, Now this is ridiculous, UH and you this is ridiculous.
Speaker 1: So Kevin Caulkin a transmission control module and this is
Speaker 1: something else that I'm hearing from, Tammy, and I need
Speaker 1: you to clarify this, Tammy. I want to get this straight. Okay,
Speaker 1: this is the most important part, and you need to
Speaker 1: hear this. Okay. Did they say, I'm not asking if
Speaker 1: you agree, I'm not asking if you disagree. I'm just asking.
Speaker 1: Did the dealer say you could take your car and
Speaker 1: still drive it while you're waiting for the tcmer.
Speaker 12: Yes, sir, Yes, for multiple times.
Speaker 1: Okay, hold on, hold on, Tammy. They said you could
Speaker 1: take And so when you say you can't use your
Speaker 1: car and it's at the dealer and they're not living
Speaker 1: up to the warranty, they said, Tammy, it might take
Speaker 1: a few months to get this, it might take a year,
Speaker 1: but you can use your vehicle.
Speaker 12: Then Kevin and guarantee we call. We've asked all the
Speaker 12: mechanics their car will not reve stranded. And I told
Speaker 12: them I'm very ill.
Speaker 23: At the side.
Speaker 1: Okay, Kevin, Kevin, Why do they say she can drive
Speaker 1: it if it has a bad TCM.
Speaker 26: Well, it may just be throwing a code, you know
Speaker 26: in a check engine light. Is their driveability issues as
Speaker 26: well or just the light coming?
Speaker 8: Oh.
Speaker 12: The very next day that I demanded them to give
Speaker 12: me a rental or something, they basically threw me.
Speaker 1: Out the guard Punge Tammy, Jammy, I know you want
Speaker 1: to tell me all kinds of stuff and we're asking
Speaker 1: specific questions. Tammy. I hope you forgive me, but this
Speaker 1: is what we need information. When you drive your car,
Speaker 1: does it act up?
Speaker 12: Yes, sir. The very next day it wouldn't not come
Speaker 12: out of park okay, okay, locked out okay?
Speaker 1: And then do they get it going again and tell
Speaker 1: you to keep driving it? So you're afraid you're going
Speaker 1: to be stranded somewhere.
Speaker 13: No sure what has.
Speaker 12: Happened is when I contacted them and I go, look
Speaker 12: at here, my car did break down?
Speaker 13: What do you want me to do?
Speaker 12: And they said, well, we're not going to talk to
Speaker 12: you any further into utow the vehicle back here car?
Speaker 1: So Tammy where's your car right now?
Speaker 7: In the dealership? Lock part?
Speaker 26: Okay, okay, I rooped up the TCM real quick for that.
Speaker 9: It is on the back corner.
Speaker 1: So what does she do? So basically, Tammy, we agree
Speaker 1: your car should not be driven. It could strand it.
Speaker 1: You could end up stranded. It's at the dealer and
Speaker 1: they're just telling you tough, that's what they're telling you.
Speaker 1: So the only solution, the only solution I would see
Speaker 1: to this is they pay for your loaner one hundred percent.
Speaker 1: There is no way you should have to pay for
Speaker 1: that loaner, not if it's been They can't even give
Speaker 1: you an end time. Kevin, Is this happening with dealers now?
Speaker 1: Is this common?
Speaker 26: It is fairly common on modules to you know, hit
Speaker 26: and miss with every manufacturer. But they won't give you
Speaker 26: a time. I mean they have an open you know
Speaker 26: order for them and it could be a week or
Speaker 26: a monster.
Speaker 13: All right.
Speaker 1: I want to bring in our attorney now, Kevin, thank
Speaker 1: you so much for looking that up. I want to
Speaker 1: bring up that's Kevincolkin Shardanautotech dot com Reina bias. Does
Speaker 1: what does this sound like to you? She bought this
Speaker 1: new and twenty twenty one it was still under warranty.
Speaker 1: Still is she can't get the Okay, that's Kevin, that's
Speaker 1: my fault. Okay, let me go to her now. Now
Speaker 1: I'm gonna go to Rena. Okay, Raina, are you there,
Speaker 1: I'm here. You heard that case? What do you think?
Speaker 12: Okay?
Speaker 15: So when we talk about whether or not a warranty
Speaker 15: has breached, we're going to be looking at you know,
Speaker 15: is this a lemon right, like the promises that the
Speaker 15: dealership or sorry, the promises that manufacturer has made that
Speaker 15: they're going to replace and repair a component part. Has
Speaker 15: that been violated because they've taken an extraordinarily a long
Speaker 15: amount of time. And I would say in this case,
Speaker 15: you know, four to five weeks of it being at
Speaker 15: the dealership.
Speaker 13: That is a long time.
Speaker 14: That is a long time.
Speaker 6: Right.
Speaker 1: Well, the worst part Raina is they're telling her it
Speaker 1: could be two years and there's nothing they can do
Speaker 1: about it.
Speaker 15: And you know, I'm a little bit confused about the driveability. Right,
Speaker 15: So she's worried that she's going to be stranded, but
Speaker 15: yet people are saying that she's actually not going to
Speaker 15: be stranded and just throwing.
Speaker 28: A code I don't.
Speaker 1: Let's find out now now, Tammy. Again, I don't need
Speaker 1: a lot of hyperbole. I need to know the fact.
Speaker 1: Did the dealer say, oh, it's okay to drive it,
Speaker 1: but every time you drive it it gives you trouble?
Speaker 1: Is that right?
Speaker 12: Multiple times they told me this and have sent me back.
Speaker 12: I kept finding that. Beg them to take my vehicle
Speaker 12: and have the fixed correctly and give it back to me. Then,
Speaker 12: because it was not, I was scared.
Speaker 1: To drive it.
Speaker 12: Well, they say the very last time, the very next day,
Speaker 12: my car did not come out.
Speaker 16: Of park and it will not.
Speaker 12: And even the towing lady that came they had us
Speaker 12: said they didn't want to ruin my car anymore, and
Speaker 12: that I had to get a special tow truck. And
Speaker 12: then this, I'll just to get it because the computer
Speaker 12: rises a new thing.
Speaker 1: It wouldn't come back, Tammy. Tammy, we get it. The
Speaker 1: answer is yes, every time you drive it you have problems.
Speaker 1: You're afraid it's going to be it's going to strand you. Tammy.
Speaker 1: I know that this has been frustrating. You have to
Speaker 1: understand something, and I'm going to tell you this because
Speaker 1: I'm your friend. Now you may go on next door
Speaker 1: and say I'm a jerk, but I'm going to tell
Speaker 1: you the truth. When you go on and on and
Speaker 1: on and on and on and on and on with
Speaker 1: details about all of it, people still listening. Okay, that's
Speaker 1: why did you notice on next door how I summarized
Speaker 1: your problem for you?
Speaker 12: Yes, sure I did, just look at it. I understand
Speaker 12: that's part of my anxiety.
Speaker 1: I understand. I don't don't. You don't have to apologize.
Speaker 1: I'm just telling you. In order for people to help you,
Speaker 1: you truly have to cull it down a little raina.
Speaker 1: Is there any really? I mean, at this point, the
Speaker 1: dealer is basically saying, we have no idea when your
Speaker 1: car is going to be ready. Tough.
Speaker 15: Yeah, So look, Sammy definitely has a way of potentially
Speaker 15: getting the manufacturer to pay attention to her. Okay.
Speaker 7: So there's a couple of ways that you can do this.
Speaker 5: Okay.
Speaker 15: You if you are still under warranty on a vehicle
Speaker 15: and you've given notice that you've been having issues and
Speaker 15: it was during while it was under warranty, there is this.
Speaker 18: It's like a third party arbitration.
Speaker 15: It's not binding, okay, which means that just because they
Speaker 15: find against you doesn't mean that you have to accept it.
Speaker 15: But you go to this third party and you can
Speaker 15: file a claim with them, and the filing.
Speaker 8: The claim that's really easy to do.
Speaker 15: The way that you find out who this third party
Speaker 15: is is you got to look in your warranty booklet. Okay,
Speaker 15: so open up your warranty booklet, or you can look
Speaker 15: at it online and it'll show you. It'll say, okay,
Speaker 15: speak to uck manufacturer customer care.
Speaker 13: Don't.
Speaker 12: That's not the person that I'm talking about.
Speaker 11: I'm talking about.
Speaker 18: There's this other arbitration.
Speaker 15: Okay, it's called arbitration, and it's going to either be
Speaker 15: BBB Auto Line, so not just Better Business Bureau but
Speaker 15: BBB Auto Line, or it's going to be NCBs, which
Speaker 15: is the National Dispute Resolution Center.
Speaker 1: Does she have to pay for this?
Speaker 15: She does not have to pay for this, And you
Speaker 15: don't need an attorney for this. But what you do
Speaker 15: need to be able to do is to really talk
Speaker 15: about what's going on with your case. You have to
Speaker 15: talk about how all of these service people right, and
Speaker 15: give them service records.
Speaker 18: You got to give them service records because that's.
Speaker 15: What they're going to use you know that all these
Speaker 15: service people are saying that there's something wrong with the
Speaker 15: TCM but there's a back order and it's not safe
Speaker 15: to drive, or people have told you not to drive it,
Speaker 15: and your car has been in for a certain amount
Speaker 15: of time.
Speaker 12: So you put all of that.
Speaker 15: Into you know, you make this claim with MCBS or
Speaker 15: BBB Autoline and they will assign an arbitrator for you.
Speaker 15: And this is these are people who are not you know,
Speaker 15: who are supposed to be neutral, okay, and they would
Speaker 15: look at your case and say, okay, she deserves a repurchase.
Speaker 15: And what I mean by that is not to trade in,
Speaker 15: but a repurchase right now.
Speaker 1: Listen here, here's what I want to know. Okay, So
Speaker 1: she starts there with arbitration. I'm maybe I'll have Deputy D.
Speaker 1: Maybe D. Do you want to this woman needs help
Speaker 1: in the D you're a detail oriented person like me,
Speaker 1: We're going to have somebody contact you and help you
Speaker 1: go through that process.
Speaker 12: Okay, yes, sir, I would really appreciate it.
Speaker 1: And you're just gonna right now, what are you driving
Speaker 1: right now?
Speaker 12: The loaner from Enterprise went a car.
Speaker 1: But are they paying for it?
Speaker 12: Yes they are now, But I have been told that
Speaker 12: as I keep calling almost twice a week to ask
Speaker 12: about my vehicle being written, and they said if I
Speaker 12: continue to call that they will have me go ahead.
Speaker 1: And take over the Okay, hold on, hold on, that's
Speaker 1: be okay, Tammy. They're not saying you're going to take
Speaker 1: it over. What they're trying to do is get you
Speaker 1: to stop calling. So as long as you have a
Speaker 1: what I would do right now, this is what I
Speaker 1: would do, truly, I would just keep using the loaner
Speaker 1: car if they're paying for it. Let me tell you why,
Speaker 1: and Raina you may agree right now. You actually when
Speaker 1: your car is not being used, and so when you
Speaker 1: get it back and have that many less miles on it,
Speaker 1: I think you're better off using the loaner until they
Speaker 1: give you a hard time, and then we will. I
Speaker 1: promise you, Tammy, if you play along with us and
Speaker 1: do what we say, don't call them anymore, use their
Speaker 1: loaner vehicle, and if they stop paying for it, you
Speaker 1: contact us immediately, but don't call them now. Deputy d
Speaker 1: will have all of your information, but we're going to
Speaker 1: put it on hold. As long as they're still paying
Speaker 1: for the loaner. Then at such point they stop paying,
Speaker 1: we'll go into high gear or one other thing. We
Speaker 1: should check back in two months and then say to
Speaker 1: call the dealer in two months. So either or this
Speaker 1: is what we should do. Rana. Do you think that's
Speaker 1: a good tactic?
Speaker 7: Absolutely?
Speaker 15: I think, Sammy, absolutely, don't call them anymore. If they're
Speaker 15: working on your car and they gave you a loaner.
Speaker 13: Just drive the loaner.
Speaker 1: Yeah, because no court Tammy would would consider you a
Speaker 1: victim if you have a replacement vehicle. All right, get
Speaker 1: Tammy's information. A RAINA, by the way, is the Bayless
Speaker 1: Firm dot com, b A y as the Baas Firm
Speaker 1: dot com, b A y as the Baisfirm dot com.
Speaker 1: We have more coming up. Go with a sure thing
Speaker 1: Denver's Best Roofer Excel Roofing dot com. You don't pay
Speaker 1: a cent until you're content. Please time for an insurance
Speaker 1: check up free, no obligation comparison call Compass Insurance paying
Speaker 1: too much your coverage at dozens of insurance companies find
Speaker 1: out now three oh three seven seven to one help.
Speaker 1: You'll think you're his only customer when you choose Frank
Speaker 1: durand the Real Estate Man dot com to list your
Speaker 1: home with Remax Alliance three oh three nine two zero
Speaker 1: sixteen twenty two. Hi Tom Martino, you're a troubleshooter at
Speaker 1: three oh three seven one three talk three oh three
Speaker 1: seven one three eight two five five. God is slamming, busy,
Speaker 1: busy day, and we're going to try to help each
Speaker 1: and every one. If you have also Redbrosars dot com,
Speaker 1: redrockshroof and Solar with us, and we've been talking about
Speaker 1: Solar as well, and you can always reach them at
Speaker 1: three oh three seven zero four two four four nine. Randy,
Speaker 1: what's going on with you? Randy? Welcome to the show.
Speaker 9: Thank you for having me.
Speaker 1: Tom.
Speaker 7: I had a question for you. I had a cell
Speaker 7: phone with a girlfriend a couple of months ago. We
Speaker 7: broke up. She's refusing to pay for the cell phone,
Speaker 7: refusing to pay for the bill. If I'm going to
Speaker 7: cut it off, it's going to be eight hundred and
Speaker 7: sixty seven just to pay off the phone. Am I
Speaker 7: okay to go to small plane court? Is it worth it?
Speaker 9: Well?
Speaker 1: What is your agreement? Tell me?
Speaker 19: What?
Speaker 1: Tell me what your agreement is? Kind of.
Speaker 7: Well, her husband at the time kicked off his plan.
Speaker 7: We were dating, so we got together. I told her
Speaker 7: she could come onto my line. Yes, she got a
Speaker 7: new phone, and she got a new phone.
Speaker 1: And the phone was the phone put on your account?
Speaker 7: Yes?
Speaker 1: Okay, So the phone is put on your account where
Speaker 1: you pay monthly for it? Or was is that how
Speaker 1: it's working? Yes? Okay? And then plus her service? Right now,
Speaker 1: did you guys break up?
Speaker 7: Yes?
Speaker 1: Okay, so now you're paying for her phone? What about
Speaker 1: the service? Did you cut that off? No?
Speaker 7: Because it's cut off the service. I have to pay
Speaker 7: off the phone and I don't have eight hundred and
Speaker 7: sixty seven dollars.
Speaker 1: Wait a minute, you can't cut off the service or
Speaker 1: turn it off. Of course you can, of course you.
Speaker 7: Call I called him and they said they said that
Speaker 7: I can. Verizon said that I can sign a sign
Speaker 7: a second phone number to my phone. But I would
Speaker 7: still have to keep paying on her phone.
Speaker 1: But you would stay here. Here's what I'm trying, Randy.
Speaker 1: What I'm trying to figure out, not yeah, is to
Speaker 1: what you should do though, is if her phone is
Speaker 1: not working any way, you can do that, even if
Speaker 1: you have to keep paying. Okay, then do it.
Speaker 7: You've never got a new phone, Oh so it doesn't
Speaker 7: really matter to her own?
Speaker 1: So actually, where is the phone?
Speaker 7: Then?
Speaker 1: Can you hold on? Can you at least get her phone?
Speaker 1: Will she give it to you?
Speaker 10: No?
Speaker 7: She won't.
Speaker 1: No, why won't she give it to you?
Speaker 7: She's not answering my tech? Well, now I don't have
Speaker 7: her phone, but I've messaged her through Facebook and she's
Speaker 7: not answering me on that either.
Speaker 1: And tell me how you would sewer How would you
Speaker 1: sew her in small claims court?
Speaker 7: Well, that's what I was wondering. I mean, can I
Speaker 7: for one thousand dollars because right now shows me one
Speaker 7: hundred and fifty for bills.
Speaker 1: Here's what I'm randy, Randy, I'm asking how will you
Speaker 1: do it? Where will you find her to serve her?
Speaker 7: I know where she's lives.
Speaker 9: Okay.
Speaker 1: Have you ever thought about going over there and asking
Speaker 1: for the phone. Say, look, if I'm going to pay
Speaker 1: for this, I want the phone and I'll tell you why. Okay,
Speaker 1: Or you can serve her. But if you go to
Speaker 1: small claims court, there's a very good chance she can
Speaker 1: simply say it was a gift.
Speaker 7: Right, I mean, even if I have text messages from
Speaker 7: her saying that she's going to pay me and she's
Speaker 7: going to do this, and she's going to do that.
Speaker 1: Well if she if you actually have dated and timed
Speaker 1: stamped text messages from her, you can go to small
Speaker 1: claims court. Sure you can fifty bucks, that's all it
Speaker 1: takes server and do it. Or you could ask for
Speaker 1: the phone back and try to sell it. What kind
Speaker 1: of phone was it?
Speaker 7: It's an iPhone sixteen, I believe.
Speaker 1: Wow, you must have really thought she was something.
Speaker 7: Well it was the cheapest one they had, but yeah,
Speaker 7: now it's down to eight hundred and sixty seven dollars.
Speaker 1: No, but I mean you must have really thought she
Speaker 1: was something. I mean, did you think you're going to
Speaker 1: get married or what?
Speaker 14: Yeah?
Speaker 7: I thought that was where it was going to go,
Speaker 7: and then I found out she uses people.
Speaker 1: So yeah, this is terrible, Randy, I think you're losing
Speaker 1: small claims court if she just lies through her teeth
Speaker 1: or but if she doesn't show up, it'd be the
Speaker 1: best thing. Get a default judgment. Go after her, but
Speaker 1: you know yourself to collect. You understand that. You know
Speaker 1: small claims court isn't a panacea. You get a judgment.
Speaker 1: It's only good when you go after legit companies because
Speaker 1: they usually settle. They don't want to. They don't want
Speaker 1: to be bothered. Individuals don't usually care the judgments are unenforceable.
Speaker 1: It costs you. It's going to cost you as much
Speaker 1: to collect the damn thing then it is to get
Speaker 1: You got to get the judgment. Fifty bucks. If you
Speaker 1: do get the judgment, now you got to get a
Speaker 1: collection attorney. I mean, it's just not Randy. Well, she
Speaker 1: might cave if you do that, though, So it costs
Speaker 1: you fifty bucks to gamble on that. But if you
Speaker 1: go and get a judgment, you know there are things
Speaker 1: you could possibly do. But it's to be honest with you, Randy,
Speaker 1: it isn't worth it. I mean, if you went to
Speaker 1: her house and knocked on the door and asked for
Speaker 1: the phone, would she considered that a threat? Is she weird?
Speaker 1: Is she going to have you arrested or what?
Speaker 7: She's very weird? Yes, I don't know what she would do.
Speaker 7: I don't know what her roommates would do. I'm not sure.
Speaker 1: Then you should have a witness. But it's your phone.
Speaker 1: You can simply tell the police she has your phone. Yeah,
Speaker 1: and you all you want is your phone? You say
Speaker 1: I broke up with her. I just want my phone.
Speaker 1: That's all I want. I don't want anything else. I
Speaker 1: want the phone and go there with I mean, maybe
Speaker 1: maybe they'll go with you. I seriously say, you don't
Speaker 1: want to have any issues whatsoever when you go to
Speaker 1: ask for it. That's one way. And oh, man, you
Speaker 1: know Randy eight.
Speaker 30: R Andy, why don't you go to her place to
Speaker 30: work and ask for the phone. It'd be less intimidating
Speaker 30: and there'd be other Do you know where she.
Speaker 1: Works, Randy?
Speaker 24: I do not.
Speaker 7: She quit her job and she says she's going to
Speaker 7: start a new one. That's why she said, kept telling
Speaker 7: me she was going to pay me back. And so no,
Speaker 7: I do not know where she's working.
Speaker 1: Wait, if you have text? If you have text message,
Speaker 1: is that much? I forgot about those? Yeah, you might
Speaker 1: get a judgment. But even if you get one, now
Speaker 1: you got to collect it. Or do you think she
Speaker 1: would even pay you?
Speaker 7: I don't know, to be honest with you, I don't
Speaker 7: think she's got the money. But I don't know.
Speaker 9: I don't know.
Speaker 7: I mean, I'm a single father. I work twelve hours
Speaker 7: a day, you know, I'm a full time dad, so
Speaker 7: I don't have really time to be doing a whole
Speaker 7: lot of stuff. But yeah, I was just wondering if
Speaker 7: it's worth even going this route. Well, I mean what
Speaker 7: Douglas County and I can't find anything.
Speaker 1: Anything about what?
Speaker 7: Uh? Just trying to file in small claims. It's easy
Speaker 7: out of the courthouse.
Speaker 1: You know, you don't. You do it online. Everything's online, Okay,
Speaker 1: you can fill it out online. Yeah, then you go, yeah,
Speaker 1: then you have it filed. Sure, but you can fill
Speaker 1: it out online. Randy, listen, Man, I I wish I
Speaker 1: had better news for you.
Speaker 7: Let me.
Speaker 1: Did you ever have any kind of doubts when you
Speaker 1: were buying this phone?
Speaker 7: A little bit? Yeah?
Speaker 1: Well, man, I'm sorry about that. Could have been worse,
Speaker 1: could have been an engagement ring. I'm Tom Martina. Go
Speaker 1: with a sure thing Denver's Best roofer Excel Roofing dot com.
Speaker 1: You don't pay a cent until you're content. Time for
Speaker 1: an insurance check up free, no obligation. In comparison, call
Speaker 1: Compass Insurance paying too much your coverage at dozens of
Speaker 1: insurance companies find out now three all three seven to
Speaker 1: seven to one help. You'll think you're his only customer
Speaker 1: when you choose Frank Durand the real estate man dot
Speaker 1: com to list your home with Remax Alliance three all
Speaker 1: three nine two zero sixteen twenty two. Hi tom Archino,
Speaker 1: you're troubleshooter three A three seven one three talk seven
Speaker 1: one three eight two five five. I want to talk
Speaker 1: to Brad O'Brien, attorney at law as a real estate
Speaker 1: attorney and Brad, we had a case come up that
Speaker 1: she's not on the air right now, but we want
Speaker 1: to call her back and give her some information. It's
Speaker 1: a very terrible situation and basically she's a mother of
Speaker 1: three kids and her alcoholic husband left her high and dry,
Speaker 1: but they own the house together. She wants to sell it,
Speaker 1: she can't afford it. No one can find him anywhere,
Speaker 1: no one, and uh, basically we want to know what
Speaker 1: there must speak cases like this in real estate for
Speaker 1: divorces or is this better left to a divorce attorney?
Speaker 1: What do you think, brad Well?
Speaker 25: One alternative is to partition the property. That's a court
Speaker 25: proceeding that basically splits the property and it's used when
Speaker 25: the other co owner doesn't want to sell and do
Speaker 25: you want to sell? So in this case, you can't
Speaker 25: find another co owner to get there and assigned. Indeed,
Speaker 25: so you go to court, the court orders the property
Speaker 25: to be sold. Then the money is split.
Speaker 1: The money is split. So where is where does his
Speaker 1: money go? He's nowhere.
Speaker 25: Well, somebody's got.
Speaker 7: To hold it.
Speaker 25: It's not a windfall for the for the lady, for
Speaker 25: the other.
Speaker 22: Is it?
Speaker 1: Put an asker? I mean, what happens if you can't
Speaker 1: find him anywhere? What happens?
Speaker 25: I imagine the money. It's a pretty pretty rare circumstance.
Speaker 25: But the money probably will be deposited into the registry
Speaker 25: of the court in some type of court action. Actually
Speaker 25: it's part of the same action. And then after so
Speaker 25: many years, it would cheat.
Speaker 1: Oh I see, yeah, But but no matter what, she
Speaker 1: can't get the whole house.
Speaker 25: No, that's not what a partition action does.
Speaker 1: I wonder, though, this is a question for a divorce attorney,
Speaker 1: which we should probably get on. I wonder if she
Speaker 1: petitioned for divorce and the guy's not around, I wonder
Speaker 1: what happens then? Does she get kind of like default stuff?
Speaker 1: I don't know. I mean that, like I said, that's
Speaker 1: more divorce. But what you're saying is, Brad, it's tough
Speaker 1: to see what you're basically saying it's really tough to
Speaker 1: sell if one of the people who owns the house disappeared.
Speaker 25: Yeah, and you're you're asking about abandonment. Abandon Abandonment does
Speaker 25: not change tiles, warehouse is not.
Speaker 1: Okay, lady, get full tired. Well that's a quick answer
Speaker 1: I wanted, though, Thank you very much.
Speaker 20: Question for Brad, Tom, go.
Speaker 1: Ahead, Brad?
Speaker 20: What about her doing a quiet title action to get
Speaker 20: his name off?
Speaker 1: Well, but what are you doing a quiet title action
Speaker 1: of that right title? I believe that's I don't know anyway, Brad,
Speaker 1: what about that?
Speaker 25: Well, a quiet title action you asked the court to
Speaker 25: declare something about the title of the house, to say
Speaker 25: what it is going on. But it's not a way
Speaker 25: to actually get ownership. Have a right to get that ownership.
Speaker 1: Right, Okay, Yeah, it's a different action altogether. Give an
Speaker 1: example of when you would use a quiet title action.
Speaker 25: Well, there's some promise between these two people that that
Speaker 25: she was going that he was going to sell the
Speaker 25: house to her on some condition in the future, and
Speaker 25: that that has now happened. Well, you could bring a
Speaker 25: quiet title to basically close that deal through court order
Speaker 25: without him actually signing the deed. That's an example.
Speaker 1: All right, all right, hey Kitschina, thank you very much. Brad.
Speaker 1: That party that I wanted you to call said they
Speaker 1: have no voicemail messages at all, so I'm not sure
Speaker 1: if you call that number. But she was waiting to
Speaker 1: come on the show.
Speaker 14: Uh.
Speaker 1: John has an issue with an apartment. Right after this,
Speaker 1: go with a sure thing Denver's Best roofer Excel Roofing
Speaker 1: dot com. You don't pay a cent until you're content.
Speaker 1: Time for an insurance check up, free no obligation comparison
Speaker 1: call Compass Insurance paying too much your coverage at dozens
Speaker 1: of insurance companies find out now three O three seven
Speaker 1: to seven to one help. You'll think you're his only
Speaker 1: customer when you choose Frank Durand the real estate Man
Speaker 1: dot com to list your home with Remax Alliance three
Speaker 1: three nine two zero sixteen twenty two. Hi Tom Martino
Speaker 1: here three O three seven one three talk seven one
Speaker 1: three eight two five five brook right now, real quick,
Speaker 1: b and I'm going to take the calls, but we're
Speaker 1: getting toward at the top of the hour. If somebody
Speaker 1: orders right now, can they get tax credits for this year? Yes,
Speaker 1: but only commercial okay, so residential, you're out.
Speaker 16: It's too residential.
Speaker 27: You have to wait till it's activated. That came through
Speaker 27: from the IRS last year.
Speaker 1: Okay, And it's not time to get done and activated
Speaker 1: right now.
Speaker 16: No, there's no way you could get it activated.
Speaker 1: Okay. Uh, but red rocks can do it though. Red
Speaker 1: Rocks rs dot com. As far as a system for
Speaker 1: you in a good one three oh three seven zero
Speaker 1: four two four four nine. Susie has an issue with
Speaker 1: a contractor. Susie, what is your issue with a contractor?
Speaker 32: I hired him back in July, gave him his two
Speaker 32: thirds down payment for a very large project.
Speaker 1: Wait wait, two thirds down? Two thirds Yes, that's a
Speaker 1: deal breaker. Okay, So what happened then? And when did
Speaker 1: you hire him?
Speaker 32: He was supposed to begin the project on July twenty seconds, okay,
Speaker 32: money was in his hands, you know, a week and
Speaker 32: a half before that.
Speaker 1: Oh my god. Two thirds down is unheard of anyway.
Speaker 1: So where does it stand right now? Has he ever started?
Speaker 32: So he or his workers have spent less than four
Speaker 32: full days of work. They've turned my yard to complete?
Speaker 1: How much is two thirds down?
Speaker 32: Sixty thousand dollars?
Speaker 1: I have? I have some really bad news for you.
Speaker 1: There's a very very very good chance you've lost this money.
Speaker 1: I mean, I mean, honest to God. What's the name
Speaker 1: of the contractor?
Speaker 32: Well, he has two different business names, Trotter's Home Improvements
Speaker 32: and and the invoice that I paid didn't say Totter
Speaker 32: Some Improvements. It said American Elite Construction.
Speaker 1: Well, tell me who your contract.
Speaker 10: Is with.
Speaker 32: That with him? He's the owner of the company's Protter Totter.
Speaker 1: I mean the contract that you signed. What does it
Speaker 1: say on the contract? What company are you contracting?
Speaker 11: On?
Speaker 32: The actual It really was just the invoice.
Speaker 1: What are you talking about? Do you have a contract?
Speaker 32: I paid a sign I paid the money and signed
Speaker 32: a document online and the documentary American Construction.
Speaker 1: Okay, the document online was American Construction.
Speaker 32: Elite, American Construction.
Speaker 1: Okay, Okay. Then his name okay, I got it. And
Speaker 1: then his name is Totter t O t t.
Speaker 18: E rrr tr O t t e r like a horse, right, okay?
Speaker 1: And what's his first name?
Speaker 32: Often?
Speaker 1: And does he ever answer your calls?
Speaker 32: So he didn't show up for a month with no no,
Speaker 32: you know, he's the start of the twenty seconds, do
Speaker 32: I never showed up.
Speaker 1: What's the last you heard from him? That's what I need.
Speaker 1: And see we're getting toward the end of the show.
Speaker 1: I'm not gonna I'm not going to drop this. We're
Speaker 1: going to get you back, but I want to get
Speaker 1: some of these facts down. So when's the actual last
Speaker 1: time you talked to him?
Speaker 32: So I handed it over to my sister and a
Speaker 32: friend because I just couldn't handle it anymore.
Speaker 1: I don't blame you.
Speaker 32: They met him at my house I think a week
Speaker 32: and a half ago now, and try to continue to
Speaker 32: get things moving and what did he say? But he
Speaker 32: couldn't provide any any of the things. He couldn't meet
Speaker 32: any of their requirements and other than communicating with So
Speaker 32: he has reached out to my sister finally and said,
Speaker 32: you know that he would be here today, which she
Speaker 32: just said, you know, no, thank you, because we're just
Speaker 32: not sure what we want to do. I don't trust
Speaker 32: him at this point, I'll.
Speaker 1: Even do I don't even but but here's the thing,
Speaker 1: Oh my god, this is terrible. We we really really
Speaker 1: really need to take this. Do you know it could
Speaker 1: be a crime the Contractor's Trust Act, Not that it
Speaker 1: matters hardly anybody does anything about it. But it could
Speaker 1: be a crime.
Speaker 32: Now, crime in mine I mean, what's that. It's a
Speaker 32: crime for sure in my mind.
Speaker 1: Yeah, no, no, no, I know, I know, especially if
Speaker 1: he didn't put that money in trust. Who wants to
Speaker 1: call this? You want to scare the hell out of him?
Speaker 1: All right, hold on, we're gonna we're hold on, hold on.
Speaker 1: We're going to assign this to somebody to shake him
Speaker 1: up a little. Okay, can you hang on, We're going
Speaker 1: to get your information. Let's give this to Doc Kachina.
Speaker 1: All right. I'm so sorry for you, but let's try
Speaker 1: to do what we can. I'm Tom Martino. Wow, what
Speaker 1: a busy day. We're out of time. Remember three oh
Speaker 1: three Martino three O three six two seven eight four
Speaker 1: sixty six. Save all your problems for me.