WEBVTT 1 00:00:00.560 --> 00:00:09.919 Shall ripped off, bad news, need advice, so. 2 00:00:10.000 --> 00:00:10.640 You don't have. 3 00:00:12.839 --> 00:00:13.080 Come. 4 00:00:13.240 --> 00:00:17.480 Run in just as fast as we can. Shooter's gonna 5 00:00:17.559 --> 00:00:19.120 help coming man. 6 00:00:20.000 --> 00:00:24.800 This is the Troubleshooter Show now, Tom Martinez. 7 00:00:25.039 --> 00:00:27.640 Welcome, Welcome, my friends to the only show of It's Gotten. 8 00:00:27.640 --> 00:00:31.160 We're here to solve problems, answer questions, take complaints. Our 9 00:00:31.199 --> 00:00:34.799 goal in life is simple. We want to help you. 10 00:00:35.000 --> 00:00:37.280 If you've been ripped off, have a bad contractor in 11 00:00:37.320 --> 00:00:40.439 your life, maybe a bad landlord, maybe a bad dentist 12 00:00:40.479 --> 00:00:42.799 for that matter, we would love to help. We get 13 00:00:42.840 --> 00:00:46.119 directly involved onlike any and I mean it, any other 14 00:00:46.200 --> 00:00:51.079 show out there, forty five years helping people to the 15 00:00:51.079 --> 00:01:00.039 tune of over three hundred million dollars in cash, merchandise, exchanges, refunds, services. 16 00:00:59.799 --> 00:01:03.759 To directly do directly due to this show. Three zero 17 00:01:03.799 --> 00:01:06.239 three seven, one, three eight two five fives a number. 18 00:01:06.680 --> 00:01:09.280 We've got a few things cooking this afternoon. First of all, 19 00:01:09.280 --> 00:01:12.560 I want to introduce everybody here. We got Kelly of course, 20 00:01:12.640 --> 00:01:16.680 answering your phones. We got Deputy Doc, we got Deputy Dmitri. 21 00:01:17.200 --> 00:01:18.680 We've got Steve Sizzik. 22 00:01:19.120 --> 00:01:22.000 He's one of our experts on with the Harris Law firm, 23 00:01:22.319 --> 00:01:24.879 and he's going to be helping us with the tax 24 00:01:24.959 --> 00:01:29.799 question in a second Mark Schamansky Genesis Total Exteriors, by 25 00:01:29.840 --> 00:01:32.799 the way, Mark, it's kind of ironic. You're in studio 26 00:01:32.879 --> 00:01:34.799 and your guys are literally at my house. 27 00:01:34.879 --> 00:01:37.120 Yep, Omar and his crew are at your house right now. 28 00:01:37.200 --> 00:01:39.680 I want to thank you for tearing my entire house 29 00:01:39.719 --> 00:01:42.959 apart after we got our floors done and now we're 30 00:01:42.959 --> 00:01:45.840 living through an entire interior paint job. 31 00:01:45.920 --> 00:01:49.000 Thank you, very welcome. Suzanne was making that comment when 32 00:01:49.000 --> 00:01:51.359 I was walking, and I said, doesn't bother me a bit. 33 00:01:51.599 --> 00:01:52.519 It doesn't doesn't. 34 00:01:52.959 --> 00:01:55.159 Actually, those guys are doing a great job. I didn't 35 00:01:55.159 --> 00:01:56.840 realize there'd be six painters there. 36 00:01:56.959 --> 00:01:59.359 Yeah, you're down to four today, but you got six 37 00:01:59.439 --> 00:02:01.120 you start with six, but we've done a four today. 38 00:02:01.200 --> 00:02:03.879 Yeah, and their cruising along. Man, they got it down. 39 00:02:03.920 --> 00:02:07.079 Pat Everything that's been done looks great. It's just a 40 00:02:07.159 --> 00:02:09.439 pain in the butt taking everything off the walls. 41 00:02:09.560 --> 00:02:12.120 That's the big you get it. Oh yeah, especially cleaning. 42 00:02:12.159 --> 00:02:13.840 You know, you got to take all the knickknacks and 43 00:02:13.879 --> 00:02:17.080 everything and move everything, I mean all the paintings, your TVs, 44 00:02:17.639 --> 00:02:18.479 everything off. 45 00:02:18.319 --> 00:02:22.639 The everything, and then we have Matt Stanford. Matt has 46 00:02:22.680 --> 00:02:26.599 gotten me so much money it's crazy. He is a 47 00:02:26.680 --> 00:02:30.240 public adjuster. I'll give you two examples. One example, we 48 00:02:30.280 --> 00:02:33.080 had hail. All my neighbors are getting a new roof. 49 00:02:33.719 --> 00:02:36.680 My insurance company. This is about I don't know seven 50 00:02:36.759 --> 00:02:40.000 years ago. My insurance company comes out and says, ah, 51 00:02:40.039 --> 00:02:42.319 you don't have damage, or you don't have enough damage, 52 00:02:42.400 --> 00:02:45.240 we're not giving you anything. I call Matt up. He 53 00:02:45.319 --> 00:02:49.240 got me eighty thousand dollars. Think of that from zero 54 00:02:49.400 --> 00:02:55.039 to hero eighty thousand dollars. Then, I don't know how 55 00:02:55.080 --> 00:02:56.800 long ago, a year and a half ago. 56 00:02:56.639 --> 00:02:58.879 Matt, Uh, yeah, coming up on it. 57 00:02:58.960 --> 00:03:01.919 Yeah, it's been taking a little bit on this one because 58 00:03:01.919 --> 00:03:04.680 we fought it tooth and nail. You actually went all 59 00:03:04.680 --> 00:03:08.680 the way to basically arbitration. Ye appraisal the appraisal clause 60 00:03:09.120 --> 00:03:12.120 on this one. So we had damage again, hail. It 61 00:03:12.199 --> 00:03:15.599 came in through our door. We have a patio. It 62 00:03:15.639 --> 00:03:18.919 came in through the patio door in and ruined our 63 00:03:18.960 --> 00:03:23.199 hardwood floors. They said, you're not covered because you don't 64 00:03:23.240 --> 00:03:26.759 have flood insurance. I said, whoa, whoa, whoa, whoa Wait 65 00:03:26.800 --> 00:03:30.719 a second, I do have flood insurance, and sure enough 66 00:03:30.759 --> 00:03:32.719 I did. And it's odd that I have it, I 67 00:03:32.800 --> 00:03:35.400 understand that, but it was like one hundred bucks a year, 68 00:03:35.439 --> 00:03:37.840 and I got it from Compass Insurance. Then they said, 69 00:03:37.840 --> 00:03:41.000 well it's not flood though then they came back and said, oh, 70 00:03:41.039 --> 00:03:44.919 well that's not technically a flood. So I called MAT up, 71 00:03:45.000 --> 00:03:46.560 so they weren't going to give me a nickel. I 72 00:03:46.639 --> 00:03:49.360 ended up getting a little under forty thousand on that one. 73 00:03:50.000 --> 00:03:52.560 And there is one of the reasons Genesis is in 74 00:03:52.599 --> 00:03:56.159 our house right now. We got all our hardwood floors resanded, 75 00:03:56.199 --> 00:03:59.080 I added some new hardwood, and then we had to 76 00:03:59.120 --> 00:04:01.159 paint a lot of the walls because you got to 77 00:04:01.199 --> 00:04:04.719 take off the borders. And that's basically why the entire 78 00:04:04.759 --> 00:04:05.960 house is getting repainted. 79 00:04:06.039 --> 00:04:08.240 So that's that's our story right now. 80 00:04:09.159 --> 00:04:11.719 But any questions you haven't in any of that stuff, 81 00:04:11.759 --> 00:04:15.000 I'd love to hear it now. Mike called yesterday and 82 00:04:15.080 --> 00:04:16.959 Mike said, hey, hey, hey, Mike. 83 00:04:16.759 --> 00:04:18.800 Did you talk to your kid. 84 00:04:18.839 --> 00:04:22.759 Did he actually have a advocate a tax advocate? 85 00:04:24.319 --> 00:04:25.079 No, he don't. 86 00:04:25.319 --> 00:04:28.160 Okay, that's right, that's fine. Just hold up right there. 87 00:04:28.439 --> 00:04:30.240 So we're going to kind of walk you through that. 88 00:04:30.399 --> 00:04:35.759 Mike called yesterday and Steve, this one sounds like Don Eiley, 89 00:04:35.800 --> 00:04:39.040 if you're familiar with him, it sounds like I don't 90 00:04:39.079 --> 00:04:39.959 know this for a fact. 91 00:04:40.040 --> 00:04:42.600 Steve. By the way, how are you doing, Steve, Sayzik 92 00:04:42.959 --> 00:04:44.639 Harris Law Firm. 93 00:04:45.360 --> 00:04:46.839 Thanks Mark, good to talk with you. 94 00:04:47.000 --> 00:04:47.759 It's been a minute. 95 00:04:47.920 --> 00:04:48.879 It has been a minute. 96 00:04:49.199 --> 00:04:52.959 Tax problems that maybe not bothering you with them, So congratulations. 97 00:04:53.040 --> 00:04:55.920 Yeah, I guarantee there's been a ton of tax issues. 98 00:04:55.959 --> 00:04:59.480 But listen to this man. It sounds like this is 99 00:04:59.519 --> 00:05:00.240 what happened. 100 00:05:00.959 --> 00:05:05.519 It sounds like his employer has been taking his share 101 00:05:05.800 --> 00:05:07.160 and their share. 102 00:05:07.000 --> 00:05:08.759 Out of his paycheck for the FEDS. 103 00:05:09.519 --> 00:05:14.439 But they're probably reporting zero or simply not sending anything 104 00:05:14.879 --> 00:05:18.079 because the end of the year came in twenty twenty two, 105 00:05:18.199 --> 00:05:22.279 I believe, And in twenty twenty two, your kid did 106 00:05:22.279 --> 00:05:23.759 get a refund, right Mike. 107 00:05:25.319 --> 00:05:27.399 Twenty two, yes, twenty three No. 108 00:05:27.639 --> 00:05:31.240 Then in twenty three they seized his refund, and then 109 00:05:31.279 --> 00:05:33.199 again in twenty four they seized it. 110 00:05:33.319 --> 00:05:36.560 Right now, got clarification. 111 00:05:36.639 --> 00:05:39.439 In fact, my son is here with all this stuff, well. 112 00:05:39.319 --> 00:05:41.959 Put him on, put him on. Why am I talking 113 00:05:42.000 --> 00:05:42.639 to you? Brother? 114 00:05:42.720 --> 00:05:43.439 Put your kid on. 115 00:05:44.160 --> 00:05:45.800 We get through to you a little bit, hang on here, 116 00:05:46.160 --> 00:05:46.680 how's it going. 117 00:05:46.879 --> 00:05:48.160 It's going good. What's your name? 118 00:05:48.199 --> 00:05:48.360 Man? 119 00:05:49.120 --> 00:05:50.319 My name is Michael Kesser. 120 00:05:50.480 --> 00:05:54.360 Okay, so let's go on, Michael, what actually happened? 121 00:05:54.399 --> 00:05:54.839 Go ahead? 122 00:05:55.600 --> 00:05:56.000 Okay? 123 00:05:56.040 --> 00:05:59.199 So I worked for a company for five months, the 124 00:05:59.240 --> 00:06:01.639 last five months in twenty twenty three, I turned around 125 00:06:01.639 --> 00:06:05.959 and filed my taxes. In February fifteenth, twenty twenty four, 126 00:06:07.160 --> 00:06:10.959 I received a letter. I believe it was May no, 127 00:06:11.759 --> 00:06:14.000 because may I have it in front of me, me 128 00:06:14.079 --> 00:06:14.920 just saying that's. 129 00:06:14.720 --> 00:06:17.480 Fy, it doesn't matter in May go ahead, okay. 130 00:06:18.160 --> 00:06:21.240 They said that they're withholding my taxes. They needed an 131 00:06:21.279 --> 00:06:24.800 additional sixty days to review it. Sixty days went by, 132 00:06:24.920 --> 00:06:28.040 I received another letter saying they're gonna they need an 133 00:06:28.040 --> 00:06:30.240 additional sixty days to review it. 134 00:06:31.360 --> 00:06:33.040 I never heard anything. 135 00:06:32.600 --> 00:06:36.680 About it after that for a good while. I called 136 00:06:36.680 --> 00:06:41.279 the IRS advocate, told my situation, and in order to 137 00:06:41.279 --> 00:06:44.920 get an advocate, you have to have hardships and yeah, 138 00:06:45.759 --> 00:06:47.680 pretty much losing your car, your house. 139 00:06:47.800 --> 00:06:50.800 That's simply that's simply not true. But I want you 140 00:06:50.839 --> 00:06:54.000 to continue on with it. What did the IRS letters say? 141 00:06:54.040 --> 00:06:56.600 Why have they not even told you what's going on? 142 00:06:56.839 --> 00:07:00.160 Did they allude to you haven't been paying taxes? What 143 00:07:00.240 --> 00:07:01.360 information do you have? 144 00:07:02.199 --> 00:07:02.560 Okay? 145 00:07:02.639 --> 00:07:04.639 So I have all these letters here in front of me, 146 00:07:04.800 --> 00:07:07.839 and the main one that I got after one hundred 147 00:07:07.839 --> 00:07:10.079 and eighty days of them sending me letters they needed 148 00:07:10.160 --> 00:07:15.680 additional sixty days is that they needed more clarification and 149 00:07:15.720 --> 00:07:19.319 they needed the last three paycheck stubs of my twenty 150 00:07:19.399 --> 00:07:23.199 twenty three income. They needed a letter from my employer 151 00:07:23.279 --> 00:07:29.160 about my retirement benefit to verify my income. I got 152 00:07:29.199 --> 00:07:32.720 that from my employer. I submitted it doing the IRS 153 00:07:32.720 --> 00:07:38.360 online tool and never heard anything about it. I switched 154 00:07:38.480 --> 00:07:42.920 jobs and I filed my taxes for twenty twenty four 155 00:07:43.800 --> 00:07:47.720 and that was February. I filed this this year February. 156 00:07:48.120 --> 00:07:49.000 I got it with him. 157 00:07:49.040 --> 00:07:53.199 I got twenty twenty four taxes about eighteen days after 158 00:07:53.240 --> 00:07:59.319 I filed, and right after that March eleventh is whenever 159 00:07:59.519 --> 00:08:00.720 they sent this letter. 160 00:08:00.800 --> 00:08:01.600 And what's it saying. 161 00:08:02.879 --> 00:08:09.279 This letter says that the employer that I claimed withheld money, 162 00:08:09.439 --> 00:08:12.439 and it says that the wages that I claimed and 163 00:08:12.480 --> 00:08:16.879 the wages the withholding that I claimed it has a number, 164 00:08:16.920 --> 00:08:20.279 and then it says what was reported to the IRS 165 00:08:20.399 --> 00:08:21.360 is zero dollars. 166 00:08:21.399 --> 00:08:24.959 Yeah, so listen, this my friends out there, listen. This 167 00:08:25.040 --> 00:08:28.439 is what I call the Don Isley. These people, whether 168 00:08:28.519 --> 00:08:31.879 it was their accountant or the company itself, here's how 169 00:08:31.920 --> 00:08:34.440 it goes down. You work for a company, I don't 170 00:08:34.440 --> 00:08:37.559 care who it is. They take money out of your check. 171 00:08:37.639 --> 00:08:40.919 Anybody out there that's a W two employee knows what 172 00:08:40.960 --> 00:08:44.720 I'm talking about. They take it out. Then they got 173 00:08:44.720 --> 00:08:47.399 to report. Not only do they got to report how 174 00:08:47.480 --> 00:08:51.240 much they took out based upon how many exemptions you. 175 00:08:51.279 --> 00:08:54.639 Have, but they have a file with the IRS under 176 00:08:54.679 --> 00:08:55.960 your Social Security number. 177 00:08:56.279 --> 00:09:00.840 They're supposed to forward that amount of money to the IRS. 178 00:09:01.039 --> 00:09:02.919 What Don Eiley did. 179 00:09:03.080 --> 00:09:07.320 He would say to the IRS, this employee made zero, 180 00:09:07.720 --> 00:09:10.639 so therefore they owe zero. But he would tell the 181 00:09:10.679 --> 00:09:14.559 employee or actually the company in his case, that it's 182 00:09:14.600 --> 00:09:18.720 five hundred dollars, So they would pay Don Eiley's firm 183 00:09:18.840 --> 00:09:22.720 five hundred dollars, thinking it's going to the IRS. But 184 00:09:22.879 --> 00:09:27.759 he told the IRS zero, So therefore no red flags 185 00:09:27.759 --> 00:09:31.360 are put up right away. And what ultimately happened is 186 00:09:31.480 --> 00:09:37.279 ten years later, Don Eiley took twelve million dollars from 187 00:09:37.320 --> 00:09:42.720 about thirty small businesses. The thirty small businesses were left 188 00:09:42.759 --> 00:09:46.600 holding the bag. Some of them committed suicide because they 189 00:09:46.639 --> 00:09:50.440 were broke. Other ones went bankrupt because of Don Eiley. 190 00:09:50.799 --> 00:09:55.399 He ended up hanging himself, from my best understanding, in 191 00:09:55.559 --> 00:09:59.200 federal prison after about four years in the joint and 192 00:09:59.279 --> 00:10:02.120 we went after that dirt bag. In fact, I got 193 00:10:02.120 --> 00:10:05.080 a video of it on Facebook. But Steve Sizik, what 194 00:10:05.120 --> 00:10:05.679 does this. 195 00:10:05.559 --> 00:10:06.360 Guy do now? 196 00:10:06.639 --> 00:10:09.840 To me, none of the employees that were affected with 197 00:10:09.919 --> 00:10:13.799 Don Eiley, not one single employee ended up paying back 198 00:10:13.840 --> 00:10:17.960 a nickel. The businesses that employed them were the ones 199 00:10:18.080 --> 00:10:21.879 left holding the bag. But the employees were not affected 200 00:10:21.919 --> 00:10:24.559 at all. It sounds to me as if they're not 201 00:10:24.679 --> 00:10:28.000 given this guy his real refunds based upon it. 202 00:10:28.120 --> 00:10:28.960 So what do you do? 203 00:10:30.519 --> 00:10:33.600 Yeah, this is systemic because the system on the irs 204 00:10:33.639 --> 00:10:36.159 side is showing uh, you know, no withholding or no 205 00:10:36.279 --> 00:10:40.759 with reported withholding, and obviously none was paid. So the 206 00:10:40.759 --> 00:10:43.360 employee has to do essentially like what it sounds like 207 00:10:43.399 --> 00:10:44.879 what he's trying to do is get proof of his 208 00:10:45.080 --> 00:10:47.879 past ubs and get those submitted. The one one term 209 00:10:47.919 --> 00:10:50.639 I heard was the one the online portal. Yeah, that 210 00:10:50.720 --> 00:10:53.279 thing is ridiculous. Don't use that stupid thing. It's not 211 00:10:53.320 --> 00:10:55.440 gonna work. Nobody's gonna look at it. You know, it's 212 00:10:55.440 --> 00:10:57.519 sitting there in some system somewhere. 213 00:10:58.200 --> 00:11:01.799 So I get it online model and I also mailed 214 00:11:01.799 --> 00:11:02.320 the copy in. 215 00:11:02.559 --> 00:11:06.240 Yeah, well he mailed it two, which is like, it's crazy. 216 00:11:06.279 --> 00:11:08.720 The IRS is so backed up. If Steve, I hate 217 00:11:08.759 --> 00:11:10.799 to interrupt you because we've got to come up with 218 00:11:10.879 --> 00:11:13.440 a game plan, but I want everybody to think about 219 00:11:13.519 --> 00:11:16.440 Don Eiley again. You know how long it took to 220 00:11:16.600 --> 00:11:21.080 put everything together. The IRS finally figured out what was 221 00:11:21.159 --> 00:11:24.759 happening after almost ten years. 222 00:11:25.279 --> 00:11:30.399 Ten years. Remember you have employees filing and getting refunds, 223 00:11:30.720 --> 00:11:35.240 getting refunds. They're filing their taxes based upon the pay stubbs. 224 00:11:35.480 --> 00:11:39.639 The IRS are literally sending out the refunds. Almost ten 225 00:11:39.759 --> 00:11:43.120 years later, the IRS finally goes, well, wait a minute, 226 00:11:43.679 --> 00:11:47.120 we don't have any money collected under that Social Security 227 00:11:47.200 --> 00:11:52.279 number for ten years. These these morons, these buffoons at 228 00:11:52.320 --> 00:11:56.279 the IRS literally have there's no tracking method. People yell 229 00:11:56.360 --> 00:11:59.639 at doze and what's going on. This is a perfect 230 00:11:59.639 --> 00:12:02.679 exam ample of how horrible the system is. And what 231 00:12:02.840 --> 00:12:06.240 was his BBB waiting? Oh yeah, oh god, doc, thank 232 00:12:06.279 --> 00:12:11.039 you for that. So after he was in federal prison. 233 00:12:11.159 --> 00:12:16.399 Don Eiley had a perfect a plus with the BBB. 234 00:12:16.679 --> 00:12:20.039 Thank you, But I digress now Steve, let's just concentrate 235 00:12:20.120 --> 00:12:22.679 on what he does. Yeah, first of all, it is 236 00:12:22.799 --> 00:12:25.879 completely untrue and correct me if I'm wrong that you 237 00:12:26.039 --> 00:12:28.519 have to lose your car or be in some kind 238 00:12:28.559 --> 00:12:31.840 of peril in order not to have a taxpayer advocate. 239 00:12:31.960 --> 00:12:32.600 Is that correct? 240 00:12:32.799 --> 00:12:35.759 Yeah, that's correct, And don't call the taxpayer advocate because 241 00:12:35.759 --> 00:12:38.120 they're going to push you off. They're completely speaking of 242 00:12:38.159 --> 00:12:40.840 those dose cut taxpayer advocate in half, so they've gotten 243 00:12:40.879 --> 00:12:42.440 very little resources. Unfortunately. 244 00:12:42.600 --> 00:12:42.960 Got it. 245 00:12:43.000 --> 00:12:46.080 But it's called a nine to one one form. So 246 00:12:46.159 --> 00:12:48.200 go online, go to IRS dot gov, look up nine 247 00:12:48.240 --> 00:12:50.960 to one one. Go ahead and put your notices together. 248 00:12:51.080 --> 00:12:53.559 Fill out that nine one one form. File that nine 249 00:12:53.639 --> 00:12:56.320 one one form with the Denver office. It may take 250 00:12:56.320 --> 00:12:57.679 them a while to get back to you, but once 251 00:12:57.679 --> 00:12:59.799 you file the form with him, then then you can 252 00:12:59.840 --> 00:13:02.159 call and say, hey, I filed the nine one one. 253 00:13:02.200 --> 00:13:03.360 Do you see that you've received it? 254 00:13:03.480 --> 00:13:03.679 Yes? 255 00:13:03.759 --> 00:13:05.840 Okay, how long until I get a case assignment number? 256 00:13:06.120 --> 00:13:07.919 And then once you have an assignment number, then you're 257 00:13:07.919 --> 00:13:11.039 actually talking to somebody about something as opposed to calling 258 00:13:11.080 --> 00:13:12.840 in Like you know a lot of people calling and 259 00:13:12.879 --> 00:13:14.679 where's my refund? All the rest. As you can imagine, 260 00:13:14.720 --> 00:13:16.720 they get thousands of those calls because if your IRIS 261 00:13:16.799 --> 00:13:19.039 is so backed up, So Michael a sort of advocate 262 00:13:19.080 --> 00:13:20.840 for yourself a little bit here. But once you get 263 00:13:20.840 --> 00:13:23.440 it filed, then you can pursue it. And if you 264 00:13:23.440 --> 00:13:25.039 have any questions, just give me a call. You can 265 00:13:25.039 --> 00:13:27.559 find me on that Harris Harris film a lot dot com. 266 00:13:27.559 --> 00:13:29.600 And I'll give you that phone number, Michael b Your 267 00:13:29.600 --> 00:13:31.759 first step the second we hang up, you're going to 268 00:13:31.799 --> 00:13:33.279 go onto that IRS dot gov. 269 00:13:33.320 --> 00:13:35.200 You're going to find the nine to one one form. 270 00:13:35.480 --> 00:13:38.679 Now, when you said, Steve file it with Denver, does 271 00:13:38.679 --> 00:13:39.639 it give it the option? 272 00:13:39.960 --> 00:13:41.679 I mean, do you fill it out and mail it in? 273 00:13:41.720 --> 00:13:43.200 Do you fill it out right online? 274 00:13:44.320 --> 00:13:44.519 Yeah? 275 00:13:44.679 --> 00:13:47.519 You can fill it out online it tip. I would 276 00:13:47.559 --> 00:13:49.559 say that you go ahead and print it, sign it, 277 00:13:49.600 --> 00:13:51.559 and then you can actually fax it, or you can 278 00:13:51.639 --> 00:13:52.799 email it, or you. 279 00:13:52.759 --> 00:13:54.759 Can scan it, or you can. 280 00:13:54.679 --> 00:13:56.799 Physically mail it yet and just get it, just get 281 00:13:56.799 --> 00:13:59.240 it sent. We fax things because that the IRS US 282 00:13:59.240 --> 00:14:00.000 as the fax machine. 283 00:14:00.200 --> 00:14:04.559 Hey, Michael, Hey, Michael, I'm going to give you Listen, Michael, listen, 284 00:14:04.600 --> 00:14:06.440 You're going to do that first, because I'm running out 285 00:14:06.440 --> 00:14:08.120 of time on this call, you're going to do the 286 00:14:08.200 --> 00:14:08.840 nine to one one. 287 00:14:08.879 --> 00:14:10.879 I'm going to give you Steve's number. You got to 288 00:14:10.919 --> 00:14:13.639 give it a little time, but if nothing is moving again, 289 00:14:13.840 --> 00:14:16.559 you're gonna call Steve. Okay, Now, I'm going to tell 290 00:14:16.559 --> 00:14:18.600 you some good news out of all this. I don't 291 00:14:18.600 --> 00:14:21.200 know how much the FEDS owe you right now. How 292 00:14:21.279 --> 00:14:26.440 much do you think? Just make a guess. Okay, now, 293 00:14:26.559 --> 00:14:29.600 let's tack on seven percent from day one of that, 294 00:14:30.000 --> 00:14:32.159 and that's how much you're going to get. So the 295 00:14:32.240 --> 00:14:36.639 good news is you're literally making money right now with this. 296 00:14:37.000 --> 00:14:39.320 That might take a little longer to get maybe two 297 00:14:39.440 --> 00:14:42.799 or three months after he gets the nine grand typically, Steve. 298 00:14:44.440 --> 00:14:46.559 Yeah, I mean they're going to attach an in just components. 299 00:14:46.600 --> 00:14:49.159 It's owed and they withheld the money, so they give 300 00:14:49.200 --> 00:14:51.440 themselves thirty days and thirty days after the date when 301 00:14:51.480 --> 00:14:54.879 it's owed, and they started including interest, which is one 302 00:14:54.919 --> 00:14:57.399 of the very few times you actually get me from 303 00:14:57.480 --> 00:14:57.879 the irs. 304 00:14:57.919 --> 00:14:58.679 I'll actually pay you. 305 00:14:58.840 --> 00:15:02.480 Yeah, it's great. So I literally make a picture. I'm 306 00:15:02.480 --> 00:15:04.559 gonna tell you something, Steve, and then I've got to 307 00:15:04.639 --> 00:15:06.279 let both of you go. Dimitri go ahead and make 308 00:15:06.399 --> 00:15:07.200 quick comment. 309 00:15:06.919 --> 00:15:09.080 Okay, Steve, I heard, and I think it was from 310 00:15:09.120 --> 00:15:12.759 Mark that you overpay your taxes that earns interest that 311 00:15:12.879 --> 00:15:16.240 seven or eight percent. And it sounds like that's true. 312 00:15:16.440 --> 00:15:19.159 So if a guy wanted to have an alternative that 313 00:15:19.279 --> 00:15:22.039 he thinks of as a high yielding CD, could he 314 00:15:22.159 --> 00:15:24.840 intentionally overpay his taxes by I would say one hundred 315 00:15:24.840 --> 00:15:30.639 thousand dollars and we get there, definitely, and just wait 316 00:15:30.720 --> 00:15:32.720 and watch it earn seven or eight percent? 317 00:15:32.840 --> 00:15:33.759 Is that how that works? 318 00:15:33.799 --> 00:15:36.159 Well, it's also based on what they're charging. 319 00:15:37.639 --> 00:15:40.440 It's only as the IRS owes you beyond a certain date. 320 00:15:40.559 --> 00:15:42.840 So if you lets you make an estimated tax a 321 00:15:42.879 --> 00:15:45.120 pause of one hundred thousand dollars in your fourth quarter, yeh. 322 00:15:45.200 --> 00:15:47.440 Can you file your tax return timely and the IRIS 323 00:15:47.480 --> 00:15:50.159 does not return that to you on that overpayment within 324 00:15:50.200 --> 00:15:52.720 their alloted timeframes, then they're going to go ahead and 325 00:15:52.720 --> 00:15:55.600 start paying interest on that. But guess but they don't 326 00:15:55.600 --> 00:15:56.399 hold that money. 327 00:15:57.240 --> 00:16:00.840 Wait wait, wait, wait, I'm going to correct you on that, Steve. 328 00:16:01.320 --> 00:16:04.120 So, uh, you know what my situation was. 329 00:16:04.200 --> 00:16:06.399 The i R s owed me over one hundred grand 330 00:16:06.440 --> 00:16:09.480 for about what wasn't four or five years you were involved, 331 00:16:10.039 --> 00:16:13.039 So we literally find our finally got our check. I 332 00:16:13.080 --> 00:16:16.440 got seven to nine percent interest over five years. 333 00:16:16.559 --> 00:16:18.320 We got that back. Thanks for letting we know. 334 00:16:19.039 --> 00:16:21.840 Guess when we got it. You ready for this, Guess 335 00:16:21.840 --> 00:16:26.519 when we got it yesterday? Recently, hopefully yesterday. Really one 336 00:16:26.600 --> 00:16:28.279 hundred and thirty two thousand. 337 00:16:29.120 --> 00:16:30.279 It took us three years. 338 00:16:30.399 --> 00:16:35.200 It took us, those bastards, those bastards three years. I overpaid, 339 00:16:35.240 --> 00:16:37.440 and I said, they said you wanted to sit in 340 00:16:37.480 --> 00:16:39.240 the account. I said, why the hell would I want 341 00:16:39.279 --> 00:16:42.000 in the account? Send it back to me. We overpaid 342 00:16:42.039 --> 00:16:44.519 by one hundred grand. It took him three years to 343 00:16:44.559 --> 00:16:45.360 get me the check. 344 00:16:45.600 --> 00:16:48.759 Well, congratulations, but it sounds like my idea of intentionally 345 00:16:48.799 --> 00:16:51.159 overpaying just to earn that interest is not going to work. 346 00:16:51.240 --> 00:16:51.399 Right. 347 00:16:51.559 --> 00:16:53.000 Well, it works for a period of time. 348 00:16:53.080 --> 00:16:56.799 You taking us to lottery, essentially, because that means that 349 00:16:56.840 --> 00:16:59.519 they're they're holding your money for a reason. Okay, and 350 00:16:59.600 --> 00:17:01.879 hopefully it's not. If it's a batterieson, then you're gonna 351 00:17:01.879 --> 00:17:03.240 get interest. But if it's a good reason, now you're 352 00:17:03.240 --> 00:17:06.519 getting automated. I'm not sure that's the best financial strategy. 353 00:17:06.240 --> 00:17:07.400 Steve, I should have told you that. 354 00:17:07.480 --> 00:17:10.240 Literally, we got to check yesterday Hey, I want everybody 355 00:17:10.240 --> 00:17:12.759 out there to know though Steve sizzick Uh he's with 356 00:17:12.839 --> 00:17:13.759 the Harris Law Firm. 357 00:17:13.799 --> 00:17:17.799 They're great people. Eight three three three six six. 358 00:17:17.720 --> 00:17:18.720 Before you let him go? 359 00:17:19.160 --> 00:17:22.599 Yeah, mind you Well, I have to take a break, Kelly. 360 00:17:22.640 --> 00:17:26.839 I've got no choice now, okay, stay on eight three 361 00:17:26.960 --> 00:17:32.400 three three six six zero three seven zero Harris Law Firm. Everybody, 362 00:17:32.400 --> 00:17:35.119 hold tight, I'm running so far back Larry and Paul. 363 00:17:35.160 --> 00:17:36.680 I promise you guys will be coming up. 364 00:17:36.680 --> 00:17:43.960 Hold on, hold on, go with a sure thing Denver's 365 00:17:44.000 --> 00:17:46.920 best roofer Excel Roofing dot com. You don't pay a 366 00:17:46.960 --> 00:17:53.440 cent until your content time for an insurance checkup free, 367 00:17:53.519 --> 00:17:57.279 no obligation. In comparison, call Compass Insurance paying too much 368 00:17:57.400 --> 00:18:00.160 your coverage at dozens of insurance companies. Find out out 369 00:18:00.200 --> 00:18:01.920 now three all three seven to seven to one. 370 00:18:02.039 --> 00:18:02.279 Help. 371 00:18:02.440 --> 00:18:05.079 You'll think you're his only customer when you choose Frank 372 00:18:05.160 --> 00:18:07.599 durand the real estate Man dot com to list your 373 00:18:07.640 --> 00:18:10.759 home with Remax Alliance three all three nine two zero 374 00:18:10.920 --> 00:18:13.640 sixteen twenty two. 375 00:18:14.960 --> 00:18:18.279 All right, three oh three seven one three eight two 376 00:18:18.359 --> 00:18:21.880 five five. We've got another call for Steve, so I'm 377 00:18:21.880 --> 00:18:24.240 going to deal with that then, we'll finish up with Michael, 378 00:18:24.519 --> 00:18:26.920 and then Larry's got a problem with identity theft. But 379 00:18:27.000 --> 00:18:29.759 I have to tell you about Paul the Waterman, the 380 00:18:29.799 --> 00:18:32.799 best for less. He's got a system right now thirty 381 00:18:32.839 --> 00:18:35.920 six hundred bucks. Not only does he get rid of 382 00:18:35.920 --> 00:18:38.319 the chlorine or lower the chlorine level, which is great 383 00:18:38.359 --> 00:18:41.680 for you, it gets rid of forever chemicals, all that 384 00:18:41.799 --> 00:18:46.039 microplasty that is in virtually everything we eat and drink. 385 00:18:46.079 --> 00:18:48.000 It gets rid of that in your house and not 386 00:18:48.119 --> 00:18:50.680 just a point of use, your entire house. And it 387 00:18:50.839 --> 00:18:53.680 softens the water for less than thirty six hundred bucks. 388 00:18:53.920 --> 00:18:56.319 It's good for may only. So I'd call and get 389 00:18:56.319 --> 00:18:59.200 it now, call up to competition. I dare you ask 390 00:18:59.279 --> 00:19:01.599 him how much for a system like that? You know 391 00:19:01.640 --> 00:19:04.759 what you're gonna hear about twelve thousand dollars. He's got 392 00:19:04.759 --> 00:19:07.400 it for thirty six hundred bucks. I have his system 393 00:19:07.480 --> 00:19:12.640 in my house waterpros dot net, Paul the Waterman, waterpros 394 00:19:13.160 --> 00:19:16.440 dot net. Now real quick, Michael, do you have any 395 00:19:16.480 --> 00:19:18.359 other questions for Steve? 396 00:19:18.519 --> 00:19:20.720 And then I've got to move on to other calls, sir. 397 00:19:21.960 --> 00:19:26.480 Yeah, one quick question. So looking at my W two forms, 398 00:19:26.960 --> 00:19:29.839 there is between twenty twenty four and twenty twenty three. 399 00:19:30.400 --> 00:19:35.079 The employer identification number is different by one number, but 400 00:19:35.160 --> 00:19:37.880 it has two different addresses, but it's the same LC 401 00:19:38.039 --> 00:19:38.839 as that possible. 402 00:19:39.039 --> 00:19:41.680 Well, it's possible because you're looking at it. But Steve, 403 00:19:41.720 --> 00:19:44.400 it sounds like they were just doing that. That's nothing 404 00:19:44.799 --> 00:19:47.400 Michael would do, right, that's going to be the employer. 405 00:19:48.960 --> 00:19:51.440 Yeah, that might be why they're not giving you a 406 00:19:51.480 --> 00:19:54.799 credit because you're claiming withholding from one entity and it's 407 00:19:55.160 --> 00:19:58.759 the foremost filed for another. So there's just a once again, 408 00:19:58.759 --> 00:19:59.880 it's systemic. 409 00:20:00.079 --> 00:20:04.160 But there's nothing getting around the factor saying zero for both. 410 00:20:04.240 --> 00:20:07.400 Yes, well, the IRIS is looking for you know, it 411 00:20:07.480 --> 00:20:10.279 is looking for withholding on one entity, but it's obviously 412 00:20:10.319 --> 00:20:13.119 there's nothing there, right, But if the IRS were directed 413 00:20:13.160 --> 00:20:16.160 to the correct entity, there might be a WT sitting 414 00:20:16.160 --> 00:20:18.440 on their system that then they could apply towards the account. 415 00:20:18.680 --> 00:20:22.000 Steve, when you say this is systemic, exact, what are 416 00:20:22.000 --> 00:20:23.079 you talking about? Like? 417 00:20:23.279 --> 00:20:25.279 I mean, are you getting this call over at the 418 00:20:25.400 --> 00:20:26.880 Harris Law Firm all the time? 419 00:20:26.920 --> 00:20:29.599 Now? Like for real, I get. 420 00:20:29.480 --> 00:20:31.920 These, I get these fairly often. I actually dealt with the. 421 00:20:31.880 --> 00:20:34.000 Situation like this for a family member of mine. So 422 00:20:34.039 --> 00:20:36.000 you know, it's just one of these things where when 423 00:20:36.039 --> 00:20:38.599 I say it's systemic, is because the system, the IRIS 424 00:20:38.599 --> 00:20:41.759 has to process one hundred million, you know, different tax 425 00:20:41.799 --> 00:20:43.960 returns every year and it's a system that's doing it. 426 00:20:44.000 --> 00:20:45.759 So if one number is off, it's just it's not 427 00:20:45.799 --> 00:20:47.359 gonna you know, how much of. 428 00:20:47.279 --> 00:20:50.079 It's farius like Don Eiley, how much of it is 429 00:20:50.240 --> 00:20:52.960 theft compared to stupidity? 430 00:20:54.519 --> 00:20:55.839 Yeah, it's most of its stupidity. 431 00:20:55.920 --> 00:20:58.920 I was a ninety percent of stupidity and user error 432 00:20:59.200 --> 00:21:02.960 and ten percent is you know, Tom foolery like Don Eiley, 433 00:21:03.000 --> 00:21:04.400 which was you know, it was a one off, but 434 00:21:04.440 --> 00:21:06.440 obviously the implications were so significant. 435 00:21:06.640 --> 00:21:09.599 Well, let me ask you with Don Eiley, like, legitimately, 436 00:21:09.720 --> 00:21:11.880 why did it take so long for the i r s. 437 00:21:12.160 --> 00:21:16.160 They were giving Joe blow Social Security number his refunds 438 00:21:16.200 --> 00:21:19.519 every single year for years and years and years, but 439 00:21:19.519 --> 00:21:23.319 but they're reported zero from the employer. Why did it 440 00:21:23.359 --> 00:21:25.720 take them so long to match that up? 441 00:21:27.240 --> 00:21:30.640 Yeah, that's just that's the I R s being overwhelmed. Uh, 442 00:21:30.920 --> 00:21:34.640 and you know, inefficient and their systems. You know, once again, 443 00:21:34.640 --> 00:21:37.200 I mean unless there's something that pings the system that 444 00:21:37.200 --> 00:21:39.480 that you know, is in some sort of you know, 445 00:21:39.680 --> 00:21:41.960 audit lottery. I guess they're not going to see it. 446 00:21:42.000 --> 00:21:45.240 You know, it's a voluntary reporting UH collections division and 447 00:21:45.279 --> 00:21:48.319 one of the most successful voluntary collections divisions in the world. 448 00:21:48.720 --> 00:21:50.680 And the IRIS a lot of times just realized on 449 00:21:50.759 --> 00:21:54.200 the figures you submit. So Michael, things can can go 450 00:21:54.240 --> 00:21:54.680 for a while. 451 00:21:54.799 --> 00:21:56.759 Michael, you've got to get on that nine to one 452 00:21:56.839 --> 00:21:59.119 one for man, I don't know how else to put it. 453 00:21:59.160 --> 00:22:02.640 Get that part and explain everything you heard today, tell 454 00:22:02.720 --> 00:22:07.640 them about the two different employer identification numbers and give 455 00:22:07.720 --> 00:22:09.839 Steve a call. But you got to give them a 456 00:22:09.839 --> 00:22:12.720 little time first, you know what I'm saying. There's nothing 457 00:22:12.799 --> 00:22:14.039 quick about it, man. 458 00:22:14.759 --> 00:22:18.319 Right, Definitely include the information on the the TWOI ensh. 459 00:22:18.440 --> 00:22:21.519 Include the information on the two ei ns, and if 460 00:22:21.559 --> 00:22:25.000 you can upload stuff or fact stuff, facts, all of it. 461 00:22:25.079 --> 00:22:26.480 I mean, complete the form. 462 00:22:26.880 --> 00:22:29.240 Just get it done, and like I said, you will 463 00:22:29.240 --> 00:22:32.000 get paid interest on it. And we do appreciate that call. 464 00:22:32.200 --> 00:22:34.480 And then Paul, what is your question? 465 00:22:35.759 --> 00:22:36.440 Can you hear me? 466 00:22:36.599 --> 00:22:38.240 Okay, I can hear you find Paul? 467 00:22:38.960 --> 00:22:44.319 Okay, what's a problem before say I'm retired in in 468 00:22:44.440 --> 00:22:49.319 my income only comes from Social Security and the back 469 00:22:49.519 --> 00:22:53.200 axis that I get. So there's no work holdings for 470 00:22:53.559 --> 00:22:56.480 traxes and I'm I'm being told by the. 471 00:22:57.279 --> 00:23:00.799 Department that I need to be paying. 472 00:23:00.920 --> 00:23:06.200 Quarterly estimating taxes. And they've already penalized me once for 473 00:23:06.319 --> 00:23:09.559 not doing that, so just for lack so this year 474 00:23:09.599 --> 00:23:12.960 they already penalize me. And I call them a couple 475 00:23:13.000 --> 00:23:15.279 of times and they insist that I have to be 476 00:23:15.400 --> 00:23:18.960 doing that. I don't understand that. I called the iron. 477 00:23:19.200 --> 00:23:21.960 All right, we get it. Steve any, Steve, any input 478 00:23:22.079 --> 00:23:22.799 you have there? 479 00:23:24.000 --> 00:23:26.759 Yeah, I mean, you know, they're the government's talking about 480 00:23:26.759 --> 00:23:30.000 making Social Security income non taxable, but right now it is. 481 00:23:30.559 --> 00:23:32.240 And so you have to be taxes on that. If 482 00:23:32.240 --> 00:23:36.119 they're not withholding from your page from your Social Security checks, uh, 483 00:23:36.200 --> 00:23:38.279 then you need to go ahead and make payments of 484 00:23:38.319 --> 00:23:41.759 taxes on those manually. It's not like a paycheck, right, 485 00:23:41.839 --> 00:23:44.599 So if someone gets a paycheck, they withhold every time. 486 00:23:44.720 --> 00:23:46.599 You know that every two weeks they're pulling out of 487 00:23:46.599 --> 00:23:48.799 that check and it's going to the RS. If they're 488 00:23:48.839 --> 00:23:52.319 not withholding, then what you're you're basically a contractor and 489 00:23:52.400 --> 00:23:54.440 you're getting this income and the IRS wants to get 490 00:23:54.480 --> 00:23:55.279 it get its payments. 491 00:23:55.599 --> 00:23:59.960 Wait a second, save, of course I'm not on Social Security. Yeah, 492 00:24:00.160 --> 00:24:03.319 I've got a long waist to go. But I never realized. 493 00:24:03.400 --> 00:24:06.279 I always saw taxes were taken out of the check. 494 00:24:06.480 --> 00:24:09.480 I know, like for example, Medicare pricing is right. 495 00:24:10.519 --> 00:24:13.000 Sometimes they do and sometimes they don't. And he just 496 00:24:13.079 --> 00:24:15.680 mentioned that they're not taking from a Social Security check. 497 00:24:15.720 --> 00:24:18.720 And I'll tell you, I'm not really sure a reason 498 00:24:18.759 --> 00:24:19.799 and why they do that or not. 499 00:24:20.079 --> 00:24:21.119 That's a CPA question. 500 00:24:21.279 --> 00:24:24.720 Yeah, okay, but if you're not getting your tax hold 501 00:24:24.720 --> 00:24:25.359 on you paid. 502 00:24:26.680 --> 00:24:29.160 My problem is not with the r rs. They said, 503 00:24:29.200 --> 00:24:31.039 I don't have to be making those friends. 504 00:24:31.119 --> 00:24:32.480 It's with the state of Colorado. 505 00:24:34.839 --> 00:24:38.640 I called IRIS this morning and she told me it 506 00:24:38.680 --> 00:24:41.319 says right on the screen here, I'm not required to 507 00:24:41.359 --> 00:24:44.640 be doing that now. One thing they told me kind 508 00:24:44.680 --> 00:24:47.200 of like what you were saying, is if I call 509 00:24:47.319 --> 00:24:51.640 the Social Security and tell them to start taxing my payments, 510 00:24:51.759 --> 00:24:54.680 that that that might get me out of making the 511 00:24:54.839 --> 00:24:55.880 courting repayments. 512 00:24:55.880 --> 00:24:57.720 How much do you end up Wait a second, Wait 513 00:24:57.720 --> 00:25:00.200 a second, I am curious on this. How much you 514 00:25:00.240 --> 00:25:03.119 make in Social Security and interest just per year? Is 515 00:25:03.160 --> 00:25:05.160 it over eighteen thousand? How much is it? 516 00:25:06.359 --> 00:25:11.400 Well, my sources Security monthly payment is about three thousand dollars. 517 00:25:11.079 --> 00:25:14.079 Okay, and then how about interest? I mean, what are 518 00:25:14.079 --> 00:25:16.400 you about forty thousand? What did you make in twenty 519 00:25:16.400 --> 00:25:17.599 twenty four, Paul. 520 00:25:18.960 --> 00:25:24.400 Well, I owed the IRISIX sixteen thousand and I stayed 521 00:25:24.519 --> 00:25:25.400 about thirty eight. 522 00:25:25.480 --> 00:25:27.960 No, but Steve and I know you're not the account 523 00:25:27.960 --> 00:25:30.680 and you're on the other side. You know you're you're 524 00:25:30.759 --> 00:25:33.319 helping people that owe a lot of money. But you 525 00:25:33.359 --> 00:25:36.559 know if I owe if I don't pay my quarterlease 526 00:25:36.599 --> 00:25:39.279 and just pay it all before April fifteenth, I end 527 00:25:39.400 --> 00:25:42.680 up paying a pretty high interest rate, depending on what 528 00:25:42.799 --> 00:25:45.880 the interest rate is. So I would assume Paul should 529 00:25:45.880 --> 00:25:49.759 be having that money taken out with Social Security. That 530 00:25:49.799 --> 00:25:53.799 would solve this problem. Plus you're probably paying some form 531 00:25:53.839 --> 00:25:57.079 of penalty and interest to the IRS. 532 00:25:57.240 --> 00:25:57.519 Paul. 533 00:25:58.880 --> 00:26:03.640 No, like I said, I called that no problem. You 534 00:26:03.680 --> 00:26:06.079 don't send any money, you're up to date and you 535 00:26:06.160 --> 00:26:06.519 do not. 536 00:26:07.319 --> 00:26:08.920 No, that's Paul, you're missing me. 537 00:26:09.039 --> 00:26:11.480 I realize you don't owe them any money because you 538 00:26:11.559 --> 00:26:15.119 paid them six thousand or sixteen thousand or whatever amount 539 00:26:15.160 --> 00:26:17.720 you said. My point is, I bet if you look 540 00:26:17.839 --> 00:26:21.759 closely at your tax return or talk to whoever prepared it. 541 00:26:22.079 --> 00:26:25.559 You probably paid some penalty or interest. But Steve, would 542 00:26:25.559 --> 00:26:28.559 that be correct If you owe money and don't pay 543 00:26:28.599 --> 00:26:31.119 it till the end of the year, don't you typically 544 00:26:31.200 --> 00:26:33.359 pay interest for not paying quarterlies? 545 00:26:34.200 --> 00:26:34.960 You paid penalty? 546 00:26:35.119 --> 00:26:36.880 Yeah, So the you know, the rule is that you're 547 00:26:36.880 --> 00:26:39.279 supposed to pay one hundred percent of what you owe 548 00:26:39.319 --> 00:26:41.599 the previous year, or ninety percent of what you think 549 00:26:41.599 --> 00:26:43.359 you're going to owe with yeah, players ever a greater 550 00:26:43.559 --> 00:26:45.359 in the following year, and if you don't do that, 551 00:26:45.359 --> 00:26:48.640 they will penalize you on a factor of how much 552 00:26:48.680 --> 00:26:50.680 you owe the following year. So I think it's everything 553 00:26:50.680 --> 00:26:53.960 over six hundred dollars you're getting penalized each year. Yeah, 554 00:26:54.079 --> 00:26:56.720 because you didn't prepay those taxes. Those are called estimated 555 00:26:56.759 --> 00:26:59.599 tax positialties. It's the same for the state as the 556 00:26:59.640 --> 00:27:02.480 ir So you know, you should look at your return 557 00:27:02.559 --> 00:27:05.359 and I would assume or I would imagine that when 558 00:27:05.400 --> 00:27:07.000 you look at it, there's at the bottom there is 559 00:27:07.000 --> 00:27:10.400 an estimated text upon the penalty that's actually paid exactly. 560 00:27:10.720 --> 00:27:11.920 You haven't paid it to the state. 561 00:27:12.119 --> 00:27:14.519 So, Paul, I just want to emphasize this to you 562 00:27:14.599 --> 00:27:18.640 because you're calling for the wrong problem. I understand Colorado 563 00:27:19.240 --> 00:27:22.559 is giving you some issues. But if you go back 564 00:27:22.759 --> 00:27:26.559 and look at your tax return, I know you paid everything, 565 00:27:26.839 --> 00:27:29.839 but there was penalties in there because you owed the 566 00:27:29.880 --> 00:27:33.279 IRS money quarter one last year or whatever year or 567 00:27:33.359 --> 00:27:36.920 quarter we're talking about. So you want you want to 568 00:27:37.000 --> 00:27:40.160 start having that money taken out of your check and 569 00:27:40.200 --> 00:27:42.960 you're going to fix the problem you called about, and 570 00:27:43.119 --> 00:27:44.920 you're not going to be paying the penalties. 571 00:27:45.000 --> 00:27:46.359 Man, do you understand that? 572 00:27:47.200 --> 00:27:48.279 Yeah, I understand. 573 00:27:48.440 --> 00:27:48.839 Awesome. 574 00:27:49.640 --> 00:27:51.400 I've looked return. 575 00:27:51.440 --> 00:27:52.720 There's no okay. 576 00:27:54.079 --> 00:27:56.400 Like I said, I called the IRS. 577 00:27:55.880 --> 00:27:58.240 Today, all right, Paul, I know they said you didn't 578 00:27:58.279 --> 00:28:00.279 know any money. I mean, I'd love to look at 579 00:28:00.319 --> 00:28:04.079 your tax returns though, but I wouldn't even feel comfortable 580 00:28:04.119 --> 00:28:07.240 asking you to send them to me. I highly suggest 581 00:28:07.359 --> 00:28:11.920 you look at him again because or have your CPA 582 00:28:12.079 --> 00:28:14.680 or someone look at him. I have never heard of anybody. 583 00:28:14.720 --> 00:28:17.119 I put them on hold. We can free that up. So, Paul, 584 00:28:17.200 --> 00:28:19.759 I'm trying to give you advice once. I have never 585 00:28:19.799 --> 00:28:23.640 heard of someone that doesn't pay quarterlease, unless if it's 586 00:28:23.680 --> 00:28:24.279 a very. 587 00:28:24.079 --> 00:28:25.039 Small amount of money. 588 00:28:25.079 --> 00:28:28.160 And I think he said sixteen thousand, So I've never 589 00:28:28.200 --> 00:28:31.400 heard of anybody that owed money for over a year 590 00:28:31.480 --> 00:28:34.920 plus going up to April fifteenth, that didn't pay any 591 00:28:35.079 --> 00:28:39.079 interest or any penalties because they didn't pay quarterlease. And 592 00:28:39.119 --> 00:28:41.599 I don't care. I mean, Steve, have you ever heard 593 00:28:41.640 --> 00:28:42.480 of anybody like that? 594 00:28:43.640 --> 00:28:43.880 Yeah? 595 00:28:43.920 --> 00:28:46.920 No's that's just it's a pay as you go system. 596 00:28:46.960 --> 00:28:48.359 They got to keep it bykee on throughout the year 597 00:28:48.359 --> 00:28:49.039 and I'm just on April. 598 00:28:49.079 --> 00:28:52.599 Foseup, Okay, listen, I got to take this break once again. Steve, 599 00:28:52.640 --> 00:28:56.279 I truly appreciate you on and anybody out there. Steve 600 00:28:56.319 --> 00:28:58.960 can be reached through the Harris Law Firm eight three 601 00:28:59.160 --> 00:29:04.000 three three six six zero three seven zero eight three 602 00:29:04.079 --> 00:29:07.480 three three six six zero three seven zero Hey tell 603 00:29:07.599 --> 00:29:09.799 uh tell a rich And. 604 00:29:10.200 --> 00:29:13.039 It's Laura, is it kind of Lisa? Lisa Harris? 605 00:29:13.079 --> 00:29:15.279 I said, Hi, Yeah, Lisa and Lisa. 606 00:29:15.359 --> 00:29:18.319 They're familiar with you. They appreciate you and ID two 607 00:29:18.359 --> 00:29:20.319 as well. And thanks for letting me know about our 608 00:29:20.359 --> 00:29:22.920 successful case there. Man, that's warms my heart. You made 609 00:29:22.920 --> 00:29:23.359 my day. 610 00:29:23.400 --> 00:29:25.839 God for can you believe it till the period of time. 611 00:29:25.839 --> 00:29:28.200 And I do appreciate you getting that ball rolling big 612 00:29:28.240 --> 00:29:29.279 tight yeah. 613 00:29:29.720 --> 00:29:31.160 Yeah, and you know, and they can find me on 614 00:29:31.160 --> 00:29:33.119 the website too. If they want to contact the text 615 00:29:33.119 --> 00:29:34.720 division directly, I'm definitely available. 616 00:29:34.799 --> 00:29:38.200 Awesome thanks Steve three oh three, I'm giving out the 617 00:29:38.200 --> 00:29:41.079 wrong number eight three three three six six zero three 618 00:29:41.200 --> 00:29:41.759 seven zero. 619 00:29:42.079 --> 00:29:44.240 Man, I've got a lot of catchup to do, Hank Tight, 620 00:29:44.279 --> 00:29:46.160 We have got a ton going on. 621 00:29:51.440 --> 00:29:54.720 Go with a sure thing Denver's best rufer Excel roofing 622 00:29:54.799 --> 00:29:57.440 dot com. You don't pay a cent until you're content. 623 00:30:00.799 --> 00:30:04.000 Time for an insurance checkup free, no obligation. In comparison, 624 00:30:04.119 --> 00:30:07.640 call Compass Insurance paying too much your coverage at dozens 625 00:30:07.680 --> 00:30:10.440 of insurance companies find out now three all three seven 626 00:30:10.519 --> 00:30:13.319 seven to one help. You'll think you're his only customer 627 00:30:13.359 --> 00:30:15.640 when you choose Frank durand the real estate Man dot 628 00:30:15.640 --> 00:30:18.960 com to list your home with Remax Alliance three all 629 00:30:19.000 --> 00:30:21.640 three nine two zero sixteen twenty two. 630 00:30:22.240 --> 00:30:25.680 You know, I'm pretty sure all those irs agents said 631 00:30:25.720 --> 00:30:29.960 Biden hired or through the Infrastructure bill. And by the way, 632 00:30:30.079 --> 00:30:32.799 I'm not getting political, I promise I don't care what 633 00:30:32.920 --> 00:30:33.519 side it is. 634 00:30:33.759 --> 00:30:35.279 I love when we pass a bill. 635 00:30:35.319 --> 00:30:38.000 What was the one where uh, I think it was 636 00:30:38.079 --> 00:30:43.400 called the infrastructure or the Anti Inflation bill or something crazy. 637 00:30:44.400 --> 00:30:48.640 They just name these bills. Whatever they think a stupid 638 00:30:48.720 --> 00:30:52.039 people are going to accept. I mean, if you really 639 00:30:52.079 --> 00:30:55.279 think about it, it's just a well it's obnoxious. And 640 00:30:55.319 --> 00:30:58.880 then the infrastructure bill, Why. 641 00:30:58.720 --> 00:31:00.880 In the hell do we have pots everywhere? 642 00:31:01.519 --> 00:31:04.240 I don't understand where this infrastructure? 643 00:31:05.240 --> 00:31:08.519 Where is it? Get on and say it, Mark, I 644 00:31:08.559 --> 00:31:10.759 mean you're we're on air. What do you say and 645 00:31:10.759 --> 00:31:11.640 no one can hear you? 646 00:31:12.240 --> 00:31:16.279 Polish what it's my understanding? Police does not like to 647 00:31:16.319 --> 00:31:17.400 spend money on roads. 648 00:31:17.559 --> 00:31:20.720 Well that's a parent I mean, my god, you can 649 00:31:20.799 --> 00:31:22.160 travel twenty. 650 00:31:21.799 --> 00:31:23.680 Five We passed a bill. I don't remember how many 651 00:31:23.720 --> 00:31:25.480 years ago we passed a bull bill. It was all 652 00:31:25.519 --> 00:31:27.079 the money was supposed to be going to our roads 653 00:31:27.119 --> 00:31:28.240 and it's not being spent there. 654 00:31:28.319 --> 00:31:31.559 It's crazy. We go over a I'm trying to think 655 00:31:31.599 --> 00:31:34.960 where that bridge is. I think it's in between Castle 656 00:31:35.039 --> 00:31:39.240 Rock and Franktown. I mean, it's like you're in Vietnam. 657 00:31:40.000 --> 00:31:42.400 There's there's freaking mortar shots in it. 658 00:31:42.440 --> 00:31:43.079 Two years ago. 659 00:31:43.079 --> 00:31:44.880 Do you think maybe all that money went to buy 660 00:31:44.920 --> 00:31:47.119 shovels for the shovel ready projects. 661 00:31:47.200 --> 00:31:50.799 Yeah, it's then where is the infrastructure? And I'm being serious, 662 00:31:50.960 --> 00:31:54.240 we're learning now that are airlines. I mean, I didn't 663 00:31:54.279 --> 00:31:58.839 know Newark traffic was like out of Philadelphia International. 664 00:31:59.079 --> 00:32:01.599 How the hell does that even work? Like they strung 665 00:32:01.640 --> 00:32:05.359 a phone line. Where is this infrastructure bill that was 666 00:32:05.440 --> 00:32:07.759 passed three years ago or whatever it is? 667 00:32:07.839 --> 00:32:10.960 Where is this money? I mean, like literally, what have 668 00:32:11.079 --> 00:32:12.039 they done with it? 669 00:32:12.119 --> 00:32:12.240 Well? 670 00:32:12.279 --> 00:32:13.599 It needs to be doged obviously. 671 00:32:14.000 --> 00:32:16.920 Well it's just insane to me because the country does 672 00:32:17.039 --> 00:32:20.400 need a not a facelift, It needs infrastructure a big time. 673 00:32:20.960 --> 00:32:24.720 It's crazy our airports and you know, by the way, DA, 674 00:32:24.960 --> 00:32:26.960 I'll say this, at least they work on a twenty 675 00:32:26.960 --> 00:32:28.960 four to seven. I don't think I've ever went to 676 00:32:29.000 --> 00:32:32.079 the airport where it's not torn apart. I mean it's crazy. 677 00:32:32.519 --> 00:32:35.359 It's absolutely nuts. You walk in there and there's just 678 00:32:35.480 --> 00:32:40.079 walls in holes of construction everywhere for the last. 679 00:32:40.359 --> 00:32:43.400 What ten years since they opened it. How about the 680 00:32:43.440 --> 00:32:46.079 luggage system we came up with that? Did they ever 681 00:32:46.240 --> 00:32:46.599 use it? 682 00:32:47.039 --> 00:32:47.079 Like? 683 00:32:47.559 --> 00:32:49.680 Literally, I don't think they ever implemented it. 684 00:32:49.720 --> 00:32:51.240 I think they did for a couple of years and 685 00:32:51.279 --> 00:32:52.039 it just kept breaking. 686 00:32:52.359 --> 00:32:55.359 And while I'm on it real quick and I apologized everybody. 687 00:32:55.359 --> 00:32:57.960 I know people that some people hate this stuff, but 688 00:32:58.559 --> 00:33:00.799 I'm going to tell you the dumbest, the second dumbest, 689 00:33:00.839 --> 00:33:03.000 and the first dumbest thing I have heard in the 690 00:33:03.079 --> 00:33:05.000 last I don't know four or five days. 691 00:33:05.240 --> 00:33:06.119 We've got these. 692 00:33:05.960 --> 00:33:11.079 Crime cameras downtown and they've been deployed now for I 693 00:33:11.119 --> 00:33:15.160 don't know months or years even, and they have solved 694 00:33:15.200 --> 00:33:16.039 so many crimes. 695 00:33:16.079 --> 00:33:17.519 They take pictures of license. 696 00:33:20.200 --> 00:33:23.480 Go with a sure thing Denver's best roofer Excel Roofing 697 00:33:23.599 --> 00:33:24.160 dot com. 698 00:33:24.200 --> 00:33:25.920 You don't pay cent until you're. 699 00:33:25.839 --> 00:33:32.799 Contenth time for an insurance checkup, free no obligation comparison 700 00:33:32.920 --> 00:33:36.480 call Compass Insurance paying too much your coverage at dozens 701 00:33:36.480 --> 00:33:39.200 of insurance companies find out now three O three seven 702 00:33:39.240 --> 00:33:41.599 to seven to one help. You'll think you're his only 703 00:33:41.680 --> 00:33:44.160 customer when you choose Frank durand the real estate Man 704 00:33:44.200 --> 00:33:47.559 dot com to list your home with Remax Alliance three 705 00:33:47.640 --> 00:33:54.240 oh three nine two zero sixteen twenty two. 706 00:33:55.079 --> 00:33:58.799 All right, so listen after the break, we've got shamrock buildings. 707 00:33:59.720 --> 00:34:03.480 In update from yesterday, we got our expert on from 708 00:34:03.519 --> 00:34:06.920 referral list dot com. This guy spent fifteen thousand dollars 709 00:34:06.960 --> 00:34:10.639 for a steel building. He got the plans back and basically, 710 00:34:10.639 --> 00:34:13.239 what the plans had on him was a pole barn. 711 00:34:13.679 --> 00:34:16.559 He was not happy. They said, well, hold on, we'll 712 00:34:16.599 --> 00:34:19.320 redo it. They came back to him said the building's 713 00:34:19.360 --> 00:34:21.320 going to cost twenty thousand dollars more. 714 00:34:21.559 --> 00:34:23.000 He goes, no, I don't want it. 715 00:34:23.039 --> 00:34:26.239 I want my money back, and they're saying, nope, nope, nope, 716 00:34:26.239 --> 00:34:28.840 we're not giving you anything back. The only thing they 717 00:34:28.880 --> 00:34:31.440 have done so far is a design work. We're going 718 00:34:31.519 --> 00:34:33.039 to get into that after the break. 719 00:34:33.440 --> 00:34:33.639 Now. 720 00:34:33.639 --> 00:34:36.159 I do want to finish up with these cameras. So 721 00:34:36.760 --> 00:34:40.960 Denver wants to get rid of these cameras, and the 722 00:34:41.159 --> 00:34:44.239 entire I guess it passed the city council. 723 00:34:44.480 --> 00:34:47.880 Every single one of them voted against it. It is stopped. 724 00:34:48.199 --> 00:34:51.559 It has led to the arrest of one hundred plus 725 00:34:51.679 --> 00:34:54.960 different people. It's the most insane thing in the world. 726 00:34:55.000 --> 00:34:58.880 But that's Denver for you. Thank you, Polist, Thank you Mike. 727 00:34:58.920 --> 00:35:00.480 We're going to be back very shortly. 728 00:35:25.000 --> 00:35:28.239 Go with a sure thing Denver's Best roofer Excel Roofing 729 00:35:28.360 --> 00:35:28.920 dot com. 730 00:35:28.960 --> 00:35:34.440 You don't pay a cent until you're contenth. 731 00:35:34.360 --> 00:35:37.920 Time for an insurance checkup, free no obligation comparison call 732 00:35:38.039 --> 00:35:41.320 Compass insurance paying too much your coverage at dozens of 733 00:35:41.360 --> 00:35:44.320 insurance companies. Find out now three oh three seven seven 734 00:35:44.400 --> 00:35:47.199 one help. You'll think you're his only customer when you 735 00:35:47.280 --> 00:35:49.719 choose Frank durand the real estate Man dot Com to 736 00:35:49.800 --> 00:35:52.960 list your home with Remax Alliance three oh three nine 737 00:35:53.039 --> 00:35:59.440 two zero sixteen twenty two. 738 00:36:00.159 --> 00:36:00.639 Ripped of. 739 00:36:02.360 --> 00:36:09.519 News, you don't have, come running just as fast as 740 00:36:09.519 --> 00:36:13.920 we can. Shooter's gonna help coming man. 741 00:36:14.800 --> 00:36:19.960 This is the Troubleshooter Show. No Tom Martino, Welcome. 742 00:36:19.599 --> 00:36:21.679 My friends to the only show. If it's kind. 743 00:36:21.719 --> 00:36:25.320 We're here to solve problems, answer questions, take complaints. If 744 00:36:25.320 --> 00:36:28.480 you've been ripped off, maybe a bad contractor they never 745 00:36:28.519 --> 00:36:31.440 showed up, never finished the job, took half the money 746 00:36:31.519 --> 00:36:31.960 up front. 747 00:36:32.239 --> 00:36:34.320 You get the idea. That's what we do. We go 748 00:36:34.360 --> 00:36:36.599 after the bad guys. It doesn't matter who they are. 749 00:36:36.880 --> 00:36:38.559 It can be an attorney for that matter. 750 00:36:38.599 --> 00:36:43.760 We've literally gone after attorneys on this show, dentist's, medical people, 751 00:36:43.880 --> 00:36:45.960 you pretty much name it. We've done it over a 752 00:36:46.000 --> 00:36:49.320 forty five year period. You have any issues at all, 753 00:36:49.360 --> 00:36:52.440 three oh three Martino. That number is just like that 754 00:36:52.599 --> 00:36:53.719 three oh three Martino. 755 00:36:54.079 --> 00:36:57.039 It works on and off the air. So if you 756 00:36:57.159 --> 00:36:59.960 call after the show or before the show. 757 00:37:00.559 --> 00:37:03.039 If we do not answer, and if we can't help 758 00:37:03.079 --> 00:37:06.280 you right then and there, we will actually call you back. 759 00:37:06.679 --> 00:37:09.199 Help at troubleshooter dot com is the best email to 760 00:37:09.199 --> 00:37:13.159 reach any of us. That's help at troubleshooter dot com. 761 00:37:13.159 --> 00:37:15.519 Now I want to recap something real quick, and then 762 00:37:15.519 --> 00:37:18.280 I'm going to bring up our expert and the original caller. 763 00:37:18.599 --> 00:37:21.079 But Robert, I'll bring you up really fast. Air. 764 00:37:21.159 --> 00:37:29.039 Robert, you purchased a building from Shamrock LLC. In fact, 765 00:37:29.239 --> 00:37:32.440 I think, what is it Shamrock Construction, Shamrock Buildings. 766 00:37:32.639 --> 00:37:35.400 What was it called in Fort Collins? 767 00:37:35.679 --> 00:37:39.679 Shamrock building, Shamrock Buildings, And they're basically based out of 768 00:37:39.679 --> 00:37:43.320 Fort Collins. He spent fifteen thousand dollars. The building was 769 00:37:43.360 --> 00:37:46.639 going to be about eighty to eighty three thousand, and 770 00:37:47.239 --> 00:37:50.000 he got the plans back. He put fifteen thousand down 771 00:37:50.039 --> 00:37:52.559 on this building. They were going to go to Cleary 772 00:37:52.679 --> 00:37:54.880 Buildings and basically order the materials. 773 00:37:55.159 --> 00:37:57.679 Then they're a Cleary dealer. Then they're going to erect 774 00:37:57.719 --> 00:38:00.280 the building building and actually it's not a building. 775 00:38:00.320 --> 00:38:03.119 It was a carport. But when you got the plans back, 776 00:38:03.840 --> 00:38:06.800 you looked at them and instead of steal beams because 777 00:38:06.840 --> 00:38:09.480 you thought you were buying a steel building, it was 778 00:38:09.559 --> 00:38:12.480 actually wooden beams, almost like a pole barn. 779 00:38:12.920 --> 00:38:17.039 So far so correct. Yes, So then he calls up 780 00:38:17.079 --> 00:38:19.760 and he says, hey, this is not what we talked about. 781 00:38:20.199 --> 00:38:23.840 I didn't want this. I wanted a steal carport. 782 00:38:24.559 --> 00:38:27.719 And they say, oh, okay, well hold on And then 783 00:38:27.800 --> 00:38:29.800 how long did it take them to get back to you? 784 00:38:31.079 --> 00:38:31.519 A year? 785 00:38:32.440 --> 00:38:34.840 What a year? 786 00:38:35.320 --> 00:38:37.760 So a year later they get back to you. 787 00:38:39.239 --> 00:38:44.719 So originally I gave the money in twenty twenty four May, 788 00:38:45.360 --> 00:38:50.639 and I got back in twenty twenty five me that 789 00:38:51.039 --> 00:38:54.000 it would be twenty thousand dollars. Act three five want 790 00:38:54.079 --> 00:38:55.840 to replace the wood with metal? 791 00:38:56.119 --> 00:38:58.679 Why did it take Well, I do have a question 792 00:38:58.760 --> 00:39:01.159 for you, Robert. How long did it take you to 793 00:39:01.280 --> 00:39:04.239 realize it was going to be wood beams from the 794 00:39:04.320 --> 00:39:07.880 day You've got the plans. 795 00:39:06.440 --> 00:39:10.480 That once and I emailed that once that hey, that 796 00:39:10.679 --> 00:39:12.920 is is not metal, it's. 797 00:39:12.920 --> 00:39:15.639 Would and you I'm sorry, Robert, I didn't understand you. 798 00:39:15.719 --> 00:39:19.519 How long after you got the plans once? 799 00:39:20.960 --> 00:39:23.800 What is he saying? Someone tell me what is he saying? 800 00:39:24.760 --> 00:39:26.280 Right away? Is that what you're saying? 801 00:39:26.360 --> 00:39:27.800 Robert no, he said six. 802 00:39:27.599 --> 00:39:32.199 Months, six months, okay, sorry, So six. 803 00:39:32.000 --> 00:39:36.800 Months later you emailed them and basically said go ahead, Robert. 804 00:39:36.800 --> 00:39:39.880 No, no, no, So when I got them, so that 805 00:39:40.119 --> 00:39:46.400 was the that was the I signed a contract. And 806 00:39:46.480 --> 00:39:51.119 after that time, when I got the plans in August, 807 00:39:51.360 --> 00:39:54.679 that once I emailed back that this is wood, I 808 00:39:54.800 --> 00:39:58.599 wanted metal, so that once I reacted once that was 809 00:39:58.719 --> 00:39:59.559 no question. 810 00:40:01.760 --> 00:40:04.480 I got you. So you're saying, at once, I get it. 811 00:40:04.719 --> 00:40:07.159 So soon as you got the plans, you noticed it, 812 00:40:07.519 --> 00:40:10.320 you reached out to him. Then it took them how 813 00:40:10.360 --> 00:40:12.119 long to get back to you with metal? 814 00:40:12.679 --> 00:40:13.760 This May? 815 00:40:14.280 --> 00:40:17.000 So they got back to him in May saying it's 816 00:40:17.039 --> 00:40:20.239 going to be twenty thousand dollars more. At this point 817 00:40:20.280 --> 00:40:23.119 he's like, no, I don't want to do it. So 818 00:40:23.280 --> 00:40:27.119 he requested a refund from Shamrock because they didn't give 819 00:40:27.199 --> 00:40:29.760 him the right price nor the right plans. From what 820 00:40:30.000 --> 00:40:33.000 he is saying, they discussed when he was there at 821 00:40:33.039 --> 00:40:37.599 the office or signing the contract. Then I also asked you, Robert, 822 00:40:37.960 --> 00:40:41.320 in the contract does it specify wood or steel? 823 00:40:41.400 --> 00:40:42.239 You said it does not. 824 00:40:42.679 --> 00:40:44.719 So we sent it over to one of our steel 825 00:40:44.760 --> 00:40:47.840 building experts, and I want to get his opinion. His 826 00:40:47.960 --> 00:40:52.039 name is Eric and he is with Great Western Buildings. 827 00:40:52.320 --> 00:40:54.840 In fact, you can check him out at GW Buildings 828 00:40:54.880 --> 00:40:55.599 dot com. 829 00:40:55.639 --> 00:40:56.639 But let me lock you in. 830 00:40:56.800 --> 00:40:59.679 So Eric, you kind of you breezed over and looked 831 00:40:59.679 --> 00:41:00.599 at the contract. 832 00:41:01.119 --> 00:41:03.599 Do you see what? Just tell me what you found? 833 00:41:05.519 --> 00:41:09.280 Well, I mean the I mean, the thing that blows 834 00:41:09.280 --> 00:41:13.920 my mind is just how vague this contract is, right, 835 00:41:14.079 --> 00:41:16.880 and I mean the terms and conditions that apply to it, 836 00:41:16.920 --> 00:41:19.880 you know, I mean, they're pretty clear. I'm surprised they're 837 00:41:19.880 --> 00:41:22.760 even offering anything back because it's clearly not refundable. But 838 00:41:22.800 --> 00:41:27.440 the the there's no spec or anything on the contract. 839 00:41:27.480 --> 00:41:30.400 It doesn't even other than the colors. I mean, usually 840 00:41:30.440 --> 00:41:34.199 for a building system, you know, the codes, the loads, 841 00:41:34.280 --> 00:41:38.679 the gauge of the material, the warranties, the primers, everything 842 00:41:38.760 --> 00:41:41.880 is called out on an order form or a contract. 843 00:41:42.320 --> 00:41:44.960 And nowhere in here I dug and dug through it 844 00:41:45.039 --> 00:41:47.159 to see where it would say that it. 845 00:41:47.119 --> 00:41:48.639 Was, would you know? 846 00:41:48.760 --> 00:41:51.599 And for me, you know, I'm in the industry, you 847 00:41:51.599 --> 00:41:53.360 know I can tell just by you know, just by 848 00:41:53.400 --> 00:41:55.519 the name, you know that it's likely a pole barn, 849 00:41:55.840 --> 00:41:58.000 and then of course with the pictures that attach. But 850 00:41:58.280 --> 00:42:01.480 I want to know from Robert, when did you tell 851 00:42:01.519 --> 00:42:04.000 them that you wanted a steel building rather than a 852 00:42:04.039 --> 00:42:06.000 pole barn? And is that in writing? 853 00:42:07.519 --> 00:42:11.159 So we discussed when it came out to my house. 854 00:42:11.440 --> 00:42:16.440 I discussed once. I said that I wanted metal, and I, 855 00:42:16.519 --> 00:42:19.800 you know, I assume that it's going to be metal. 856 00:42:20.840 --> 00:42:24.280 So when I got it, so I signed a contract 857 00:42:24.360 --> 00:42:28.039 in May twenty twenty four May, and I got the 858 00:42:28.039 --> 00:42:31.199 blueprint in August. And it's once an one. 859 00:42:32.320 --> 00:42:35.800 Now, now you got the blueprints in August. The ones 860 00:42:35.840 --> 00:42:38.039 that I'm looking at here appear that you would have 861 00:42:38.079 --> 00:42:40.840 gotten them in September. So did they send you a 862 00:42:40.880 --> 00:42:43.360 set of plans that showed wood in August before they 863 00:42:43.400 --> 00:42:45.000 sent you before they sealed them? 864 00:42:45.360 --> 00:42:45.519 No? 865 00:42:45.519 --> 00:42:48.880 No, no, sorry. Then then I got it. I believe 866 00:42:48.920 --> 00:42:53.519 August thirtieth when I got the the blue print. So 867 00:42:53.679 --> 00:42:55.760 it's it's when you look at it, it can be 868 00:42:55.800 --> 00:42:59.239 that September, beginning of September. That's beginning of September. 869 00:42:59.440 --> 00:42:59.920 I got them. 870 00:43:00.079 --> 00:43:02.719 But if you got them in August, and these are 871 00:43:02.800 --> 00:43:07.000 dated September third, did they send you a set before 872 00:43:07.119 --> 00:43:09.400 there was an engineer seal on them in the bottom 873 00:43:09.480 --> 00:43:10.159 right hand corner? 874 00:43:10.599 --> 00:43:15.039 No, no, it's it's it's that septemb. 875 00:43:14.880 --> 00:43:16.920 What is that? What kind of light would that shed 876 00:43:16.960 --> 00:43:18.079 on it? Why that question? 877 00:43:18.280 --> 00:43:21.119 Eric, Well, it comes down to the concept. They're claiming 878 00:43:21.119 --> 00:43:24.000 that they incurred, right, so they're going to argue, or 879 00:43:24.000 --> 00:43:27.159 at least if you know, I would argue that, hey, uh, 880 00:43:27.440 --> 00:43:29.880 we did all the engineering, we stamp, we sealed them, 881 00:43:30.079 --> 00:43:31.760 and then you told us you didn't want it, so 882 00:43:31.840 --> 00:43:35.800 there's our cost. If they sent over preliminaries and Robert 883 00:43:35.840 --> 00:43:37.639 said hey, wait, this is what and then they went 884 00:43:37.679 --> 00:43:40.760 ahead and sealed them and incurred the cost with the engineering, 885 00:43:41.559 --> 00:43:43.000 you know, that wouldn't really be fair. 886 00:43:44.000 --> 00:43:47.719 It's so it But you're saying the contract is so ambiguous. 887 00:43:48.239 --> 00:43:50.400 How do you how do you have a contract of 888 00:43:50.519 --> 00:43:53.880 someone building a car port and basically it just says 889 00:43:53.880 --> 00:43:56.400 we're going to build a car port. It doesn't get 890 00:43:56.679 --> 00:43:58.800 I mean, so if they built it out of ay, 891 00:43:59.360 --> 00:44:00.280 it would be okay. 892 00:44:00.639 --> 00:44:04.599 I would argue it's so ambiguous that the person that 893 00:44:04.920 --> 00:44:07.800 wrote the contract is going to be the one that's 894 00:44:07.840 --> 00:44:12.440 responsible for the ambiguity, and therefore the contract means nothing. 895 00:44:14.639 --> 00:44:17.519 Maybe, I mean it is it is so ambiguous, Like 896 00:44:17.559 --> 00:44:20.239 you said, you know, I don't think he would be okay, 897 00:44:20.360 --> 00:44:22.880 But yeah, they could make it out of pretty much. 898 00:44:23.079 --> 00:44:25.559 Seriously, it sounds like the little pigs over there, I 899 00:44:25.599 --> 00:44:26.039 mean they can. 900 00:44:26.519 --> 00:44:29.679 You're telling me reading through that it literally doesn't what 901 00:44:29.800 --> 00:44:31.920 does it say the size of it? 902 00:44:33.280 --> 00:44:35.880 Just the size and the colors on the roof and 903 00:44:35.920 --> 00:44:38.960 the walls or the not the walls, but the skirt walls, 904 00:44:38.960 --> 00:44:42.079 the you know, the softa closures and stuff, and the trim. 905 00:44:42.199 --> 00:44:44.679 That's so, give me an idea what your contract would 906 00:44:44.719 --> 00:44:46.679 say there? Would it say steel beams? 907 00:44:47.880 --> 00:44:48.039 Oh? 908 00:44:48.079 --> 00:44:51.079 Yeah, I mean it, you know, for a metal building contract, 909 00:44:51.119 --> 00:44:55.119 and I'm speaking for my industry, it would define, you know, 910 00:44:55.199 --> 00:44:57.679 what what kind of a what kind of framing it is? 911 00:44:57.960 --> 00:45:00.480 You know, obviously it's steel, but we still call it out, 912 00:45:00.519 --> 00:45:04.199 you know, ibeam or post and beam, you know or whatever. 913 00:45:04.239 --> 00:45:06.280 We call out the perlins, we call out the gauge 914 00:45:06.320 --> 00:45:10.519 of the metal. There's there's nothing here. We call out 915 00:45:10.519 --> 00:45:12.639 the base basing. They don't even call that out on 916 00:45:12.679 --> 00:45:15.480 the set of plans. I suppose actually in the drawings 917 00:45:15.519 --> 00:45:18.679 they sort of call that out, but I mean it's 918 00:45:18.719 --> 00:45:21.400 so vague. As a layman, I wouldn't expect anybody that 919 00:45:21.639 --> 00:45:23.599 is not in the industry or is not in construction 920 00:45:23.719 --> 00:45:27.119 to be able to understand just by this contract what 921 00:45:27.159 --> 00:45:28.679 the material is actually going to be. 922 00:45:28.800 --> 00:45:30.239 They're offering them half back. 923 00:45:30.280 --> 00:45:32.280 And I'll tell you why, because I don't think they 924 00:45:32.320 --> 00:45:35.679 have I personally this isn't legal advice, but I can 925 00:45:35.719 --> 00:45:38.360 tell you this over the years, when something that is 926 00:45:38.400 --> 00:45:42.960 that ambiguous, the person that drafted the contract is generally 927 00:45:43.039 --> 00:45:45.519 the one that's going to lose the case in front 928 00:45:45.559 --> 00:45:48.519 of a judge because they're the ones that drafted in. 929 00:45:48.559 --> 00:45:49.400 Okay, big deal. 930 00:45:49.599 --> 00:45:52.760 If I trick you into signing over your firstborn child 931 00:45:52.840 --> 00:45:55.639 to me in some little paragraph in the middle of 932 00:45:55.679 --> 00:45:58.719 a forty page document, for the life of me, I'm 933 00:45:58.719 --> 00:46:00.320 not going to end up with your kids be in 934 00:46:00.440 --> 00:46:04.199 slave labor forever. I mean, it's crazy. No one knows 935 00:46:04.199 --> 00:46:07.719 how to read that. So what would you Well, you wouldn't. 936 00:46:07.760 --> 00:46:09.880 I can't even ask you what you would do it 937 00:46:09.880 --> 00:46:12.679 in this situation, Eric, as far as the builder, because 938 00:46:12.679 --> 00:46:15.360 your contracts wouldn't be like this. What do you think 939 00:46:15.440 --> 00:46:18.039 they should do? And I know I'm putting you on 940 00:46:18.119 --> 00:46:19.000 the spot. 941 00:46:20.039 --> 00:46:24.320 Well, I'll just give you another example of what I 942 00:46:24.360 --> 00:46:27.119 would do. You know, just recently, I had a customers 943 00:46:27.199 --> 00:46:30.000 up in the mountains. He bought a thirty thousand dollars 944 00:46:30.039 --> 00:46:33.079 building from us, and our contract is clear, clear, clear 945 00:46:33.920 --> 00:46:36.199 on what services were providing. And one of the things 946 00:46:36.199 --> 00:46:38.639 that's not included is the foundation or the cost to 947 00:46:38.679 --> 00:46:43.039 erect the building. And I mean it's spelled out in plant. 948 00:46:43.079 --> 00:46:44.880 It's not buried in the terms and conditions. It's right 949 00:46:44.920 --> 00:46:47.440 there on the cover. Anyway, as he called in a 950 00:46:47.480 --> 00:46:50.239 week or two after he had bought it, and when 951 00:46:50.239 --> 00:46:52.559 he discovered, at least in his opinion, he says, hey, 952 00:46:52.559 --> 00:46:53.800 I thought you were going to put it up and 953 00:46:53.840 --> 00:46:56.880 do the concrete. We said no. I had my team 954 00:46:56.920 --> 00:46:58.440 go back and listen to the call to see if 955 00:46:58.440 --> 00:47:00.719 my salesperson had lied to him or you know, or 956 00:47:00.719 --> 00:47:04.159 if my salesperson had pulled him otherwise. And they never 957 00:47:04.199 --> 00:47:06.679 even discussed it. But we didn't do any work on 958 00:47:06.719 --> 00:47:10.119 the project. He was an older gentleman, and I said, hey, 959 00:47:10.119 --> 00:47:12.079 I'll give your money back. I just gave him his 960 00:47:12.119 --> 00:47:12.480 money back. 961 00:47:12.519 --> 00:47:15.119 Well, that's that's what should be done. I mean, once again, 962 00:47:15.599 --> 00:47:18.000 that's exactly what should be done. And I love the 963 00:47:18.039 --> 00:47:20.079 fact you went back and you were able to listen 964 00:47:20.119 --> 00:47:22.480 into the sales call and figure out what was going on. 965 00:47:24.440 --> 00:47:27.159 All right, Eric, I appreciate all your input and looking 966 00:47:27.199 --> 00:47:30.039 at that contract, so you would definitely say that contract 967 00:47:30.280 --> 00:47:33.239 and not just you and you guys built my building. 968 00:47:33.239 --> 00:47:36.480 I'll say it again. And it's been standing perfectly. It 969 00:47:36.519 --> 00:47:39.320 looks like the day you built it. My goodness, what 970 00:47:39.519 --> 00:47:42.440 seven years ago. Whatever it's been. It's a great building. 971 00:47:42.440 --> 00:47:46.800 It's a big r V garage. They insulated it, doors, windows, everything. 972 00:47:47.000 --> 00:47:49.880 But you would say, whether it's you or I hate this, 973 00:47:50.039 --> 00:47:52.639 I went and met with this company before I met you, 974 00:47:52.840 --> 00:47:56.360 the general, all these other companies, even these that I 975 00:47:56.480 --> 00:48:01.840 call scams basically, and the reason I call them scams, 976 00:48:02.079 --> 00:48:05.679 they always have your size building in stock ready for delivery. 977 00:48:05.880 --> 00:48:07.840 I mean like literally you call them up and go, 978 00:48:07.920 --> 00:48:10.800 I'm looking for a thirty by fifty. I want it red, 979 00:48:10.840 --> 00:48:13.760 I want a metal roof. I want it insulated. Oh 980 00:48:13.840 --> 00:48:16.639 you're in luck. Someone just canceled it. We have one 981 00:48:16.719 --> 00:48:19.039 at half price. To me, it's just all bs. But 982 00:48:19.559 --> 00:48:23.920 even those people looking at that contract, you would say 983 00:48:23.960 --> 00:48:26.679 that is not industry standard for a metal building. 984 00:48:27.760 --> 00:48:30.400 One that is not for a metal building, and a 985 00:48:30.440 --> 00:48:32.679 pole barn's a different kind of a different breed yep, 986 00:48:33.239 --> 00:48:37.440 I'm for it. How simple and just. 987 00:48:38.599 --> 00:48:41.960 Vague I got you, Hey, man, I really appreciate it. 988 00:48:42.000 --> 00:48:46.480 And you can find Eric and GW Great Western Buildings 989 00:48:46.519 --> 00:48:49.320 on our referral list at referral list dot com. And 990 00:48:49.400 --> 00:48:51.719 I can vouch for these guys. They did a great job, 991 00:48:52.000 --> 00:48:55.079 everything straightforward. In fact, when you buy a metal building, 992 00:48:55.119 --> 00:48:57.559 I'll say this, hey, but listen, Robert, I'm going to 993 00:48:57.599 --> 00:49:00.480 come back to you after the break because I've got 994 00:49:00.480 --> 00:49:02.280 some ideas how we can try to get all your 995 00:49:02.320 --> 00:49:02.840 money back. 996 00:49:03.039 --> 00:49:04.559 But I do want to say this. 997 00:49:04.599 --> 00:49:08.320 When you order a steel building, you better understand they're 998 00:49:08.400 --> 00:49:11.039 quoting you originally. And this is what the general did 999 00:49:11.079 --> 00:49:13.480 to me, and I did not like how they worked. 1000 00:49:13.519 --> 00:49:15.920 I looked at the contract. I was like, wait a minute, 1001 00:49:16.199 --> 00:49:20.280 I don't see windows, doors, insulation, I don't see anything 1002 00:49:20.360 --> 00:49:22.800 in here. You're talking about just as part of it. 1003 00:49:23.239 --> 00:49:27.639 But that's pretty standard in that industry. So when you 1004 00:49:27.719 --> 00:49:31.679 get a price on a still building that doesn't include windows, 1005 00:49:31.760 --> 00:49:33.599 man mark, you're looking at me like you want to 1006 00:49:33.760 --> 00:49:34.199 go ahead. 1007 00:49:34.280 --> 00:49:36.400 No, no, I understand you, and you're right. You got 1008 00:49:36.400 --> 00:49:38.280 to look at those contracts. And we go through this 1009 00:49:38.360 --> 00:49:40.760 all the time, all the time. Yeah, Oh I thought 1010 00:49:40.760 --> 00:49:42.440 you were going to I said no, we never said 1011 00:49:42.480 --> 00:49:43.159 we were going to do that. 1012 00:49:43.400 --> 00:49:45.840 Yeah, it's crazy, So you better know what you're getting 1013 00:49:45.880 --> 00:49:48.360 into on these Everybody hold tight. We got a lot 1014 00:49:48.400 --> 00:49:50.639 coming up. I'm going to finish up with Robert. But 1015 00:49:50.679 --> 00:49:53.559 I got a really good idea, and the first is this, Kelly. 1016 00:49:53.880 --> 00:49:56.800 I want you to try to call Shamrock and get 1017 00:49:56.800 --> 00:49:59.320 them on the phone so I can talk to them 1018 00:49:59.440 --> 00:50:01.159 directly on the air. 1019 00:50:06.000 --> 00:50:09.280 Go with a sure thing Denver's Best roofer Excel roofing 1020 00:50:09.400 --> 00:50:12.039 dot com. You don't pay a cent until you're content. 1021 00:50:15.400 --> 00:50:18.599 Time for an insurance check up free, no obligation. In comparison, 1022 00:50:18.719 --> 00:50:22.280 call Compass Insurance paying too much your coverage at dozens 1023 00:50:22.280 --> 00:50:25.000 of insurance companies find out now three all three seven 1024 00:50:25.119 --> 00:50:27.920 seven to one help. You'll think you're his only customer 1025 00:50:27.960 --> 00:50:30.239 when you choose Frank durand the real estate Man dot 1026 00:50:30.239 --> 00:50:33.559 com to list your home with Remax Alliance three all 1027 00:50:33.599 --> 00:50:35.559 three nine two zero sixteen twenty two. 1028 00:50:37.599 --> 00:50:38.360 Hey, don't forget. 1029 00:50:38.440 --> 00:50:41.360 You can watch us and listen to us on YouTube. 1030 00:50:41.760 --> 00:50:44.800 Go to YouTube dot com type in Troubleshooter Network. You'll 1031 00:50:44.800 --> 00:50:47.559 see our live stream every day and you can also 1032 00:50:47.679 --> 00:50:50.559 check us out on the iHeart app and or just 1033 00:50:50.719 --> 00:50:54.760 ask watch this. I'm gonna trigger everybody's Alexa turn on 1034 00:50:54.880 --> 00:50:59.039 the Tom Martino Troubleshooter Show. There now, everybody's yelling at me, 1035 00:50:59.239 --> 00:51:03.000 all right, three seven one three eight two five five Robert, 1036 00:51:03.039 --> 00:51:06.280 here's what I'm thinking, man, I'm gonna try to get 1037 00:51:06.320 --> 00:51:06.719 them on. 1038 00:51:06.840 --> 00:51:07.159 Kelly. 1039 00:51:07.239 --> 00:51:10.519 Did you reach out to Shamrock. She's on with them 1040 00:51:10.559 --> 00:51:12.960 right now. I'm gonna put you back on hold. I'm 1041 00:51:13.000 --> 00:51:16.519 hoping we can get Shamrock Uh to basically, in my opinion, 1042 00:51:16.599 --> 00:51:17.360 do the right thing. 1043 00:51:17.920 --> 00:51:19.239 I don't like any part of this. 1044 00:51:19.679 --> 00:51:22.360 I'm gonna send that contract, if needed, over to one 1045 00:51:22.440 --> 00:51:25.480 of our attorneys, and I want under everybody to understand 1046 00:51:25.480 --> 00:51:29.079 what I'm saying if a contract is ambiguous, and I 1047 00:51:29.280 --> 00:51:31.880 brought up a crazy example of okay, so they can 1048 00:51:31.920 --> 00:51:34.760 make the building or the car port in Robert's case, 1049 00:51:35.119 --> 00:51:38.519 at a hay, or at a brick, or at a stone, 1050 00:51:39.000 --> 00:51:41.920 or at a cement, or at a wood or at 1051 00:51:41.920 --> 00:51:45.440 a steel out of anything. It doesn't say anything. But 1052 00:51:46.199 --> 00:51:50.320 when they had the conversation, according to one of the party, Robert, 1053 00:51:50.639 --> 00:51:53.039 they talked about a steel building. Well, this is far 1054 00:51:53.519 --> 00:51:57.000 from a steel building when the plans show up with wood. 1055 00:51:57.360 --> 00:52:01.280 So I don't understand why these guys just cut the 1056 00:52:01.320 --> 00:52:04.559 whole thing loose with the guy. What did they say, Kelly? 1057 00:52:05.360 --> 00:52:07.199 I got hung up on three times? 1058 00:52:07.239 --> 00:52:08.119 Why what do you mean? 1059 00:52:08.159 --> 00:52:10.760 What do you do even identify myself? 1060 00:52:11.239 --> 00:52:13.079 What do you mean? So you just call up and 1061 00:52:13.119 --> 00:52:15.760 they just what like literally you call up and they 1062 00:52:15.880 --> 00:52:16.360 just click. 1063 00:52:17.519 --> 00:52:20.679 I said I was referred, and they asked me what 1064 00:52:20.719 --> 00:52:23.559 it was regarding. Yeah, and I said I was referred 1065 00:52:23.840 --> 00:52:27.719 and I'd like to speak with Jacob, who Robert spoke with. 1066 00:52:28.559 --> 00:52:30.280 And they just hung up on me. 1067 00:52:30.440 --> 00:52:33.960 They just hang up three times. Well, okay, why don't 1068 00:52:33.960 --> 00:52:36.880 we try do me a favor? Try this tactic? What 1069 00:52:37.119 --> 00:52:39.480 you call up and say, I'm Kelly calling from the 1070 00:52:39.679 --> 00:52:43.360 Troubleshooter Show. We've got a problem. One of your clients 1071 00:52:43.440 --> 00:52:46.320 is on the air right now. Try that for me, please, 1072 00:52:46.440 --> 00:52:49.039 and then hold on, Robert, just hold on. I don't 1073 00:52:49.039 --> 00:52:51.039 want to light these guys up till we give them 1074 00:52:51.199 --> 00:52:55.840 every opportunity. All I want to understand is why, for 1075 00:52:55.920 --> 00:52:59.159 goodness sake they just won't refund the whole thing. Here's 1076 00:52:59.199 --> 00:53:02.239 the other question. There's no way it's because they're a 1077 00:53:02.320 --> 00:53:06.840 clearly authorized dealer. Those plans cost them seventy five hundred 1078 00:53:06.840 --> 00:53:09.679 bucks or seven thousand, Robert, how much do they offer 1079 00:53:09.760 --> 00:53:10.440 him to refund? 1080 00:53:10.519 --> 00:53:10.920 Right now? 1081 00:53:10.960 --> 00:53:16.320 How much from the so it's with fourteen five hundred, 1082 00:53:16.360 --> 00:53:19.559 so seven five hundred, okay. 1083 00:53:19.360 --> 00:53:22.400 Or let's figure out what plans like that actually cost. 1084 00:53:22.760 --> 00:53:25.880 In fact, you know what, Suzanne domia Favor, call Eric 1085 00:53:26.360 --> 00:53:29.159 and ask Eric how much plans like that cost? Seriously, 1086 00:53:29.440 --> 00:53:32.360 how much the plans that he's looking at would cost 1087 00:53:32.440 --> 00:53:34.920 him to have an engineer WEDB stamp. I'd like to 1088 00:53:34.960 --> 00:53:37.920 know that just a ballpark a real number. I'm guessing 1089 00:53:38.199 --> 00:53:41.239 five hundred bucks. I'm guessing. And if they own five 1090 00:53:41.320 --> 00:53:43.840 hundred bucks, fine, the guy signed a contract. He should 1091 00:53:43.880 --> 00:53:46.320 have looked it over. But it's so ambiguous. None of 1092 00:53:46.360 --> 00:53:48.880 this matters. So just let let's do this. I got 1093 00:53:48.920 --> 00:53:56.880 to take a deep breath home. Frank, what's going on 1094 00:53:56.920 --> 00:54:00.000 with you? 1095 00:54:01.199 --> 00:54:04.880 Frank? You're up, Frank. 1096 00:54:07.480 --> 00:54:07.960 To mute you? 1097 00:54:08.159 --> 00:54:10.960 Hey, Frank, no problem. What's going on man? What's your question? 1098 00:54:11.119 --> 00:54:11.320 Sir? 1099 00:54:12.280 --> 00:54:15.719 Well, hey, I appreciate your holding. By the way. 1100 00:54:16.239 --> 00:54:19.159 Yeah, I just thought you click, I said, Oh my god, 1101 00:54:19.360 --> 00:54:23.639 it's just like those other guys. I'm just kidding. My 1102 00:54:23.760 --> 00:54:29.280 mom passed away last year right before Easter, right, and 1103 00:54:29.880 --> 00:54:34.239 I'm the youngest of four. Okay, I was just wondering, 1104 00:54:34.920 --> 00:54:38.559 is this public record if they had like what if 1105 00:54:38.559 --> 00:54:40.400 she had a will and they got like half a 1106 00:54:40.440 --> 00:54:44.480 million bucks? But they tell see they live in New Mexico. 1107 00:54:45.000 --> 00:54:46.079 I live in Wyoming. 1108 00:54:47.280 --> 00:54:50.400 And well, when you say they, do you mean the 1109 00:54:50.480 --> 00:54:51.559 other three siblings? 1110 00:54:52.480 --> 00:54:53.239 Yeah? 1111 00:54:53.320 --> 00:54:56.840 Yeah, okay, so did you get anything out of the will? 1112 00:54:56.920 --> 00:54:59.000 Did you get a chance to see the will? Is 1113 00:54:59.039 --> 00:55:00.320 there a will that you know of? 1114 00:55:01.000 --> 00:55:04.199 They said there was just a couple of hundred bucks. Okay, well, 1115 00:55:04.239 --> 00:55:07.360 there was some gas money in shell be but they 1116 00:55:07.400 --> 00:55:09.760 have three of them have new cars. 1117 00:55:09.840 --> 00:55:12.320 Yeah, we get this call up that they just got. 1118 00:55:13.159 --> 00:55:17.159 But do you think does your gut say you were 1119 00:55:17.960 --> 00:55:19.760 and I'm being serious so we can get to the 1120 00:55:19.760 --> 00:55:22.039 bottom of this, but do you think there was a 1121 00:55:22.039 --> 00:55:24.239 lot of money? I mean, it's your mom, I mean, 1122 00:55:24.559 --> 00:55:25.519 what do you know? 1123 00:55:26.440 --> 00:55:30.440 It's just wise to she wasn't even sick, but it 1124 00:55:30.519 --> 00:55:34.280 is wise to just get a little policy on somebody. 1125 00:55:35.519 --> 00:55:40.000 So you're you're thinking maybe there was a life insurance policy. 1126 00:55:40.840 --> 00:55:43.159 Right, and they just didn't tell me about it. 1127 00:55:43.840 --> 00:55:44.239 How old. 1128 00:55:44.360 --> 00:55:46.440 Was she eighty eight? 1129 00:55:46.920 --> 00:55:48.840 There's not a lot of eighty eight year olds with 1130 00:55:48.880 --> 00:55:51.920 a life insurance policy. Brother, I'm not saying there's none, 1131 00:55:51.960 --> 00:55:55.280 but you generally don't run out at seventy five and 1132 00:55:55.320 --> 00:55:57.840 get a life insurance policy. I mean she might have 1133 00:55:57.920 --> 00:56:00.880 had a whole life or something building up. Were you 1134 00:56:01.039 --> 00:56:02.480 disconnected from your mother? 1135 00:56:04.800 --> 00:56:08.920 No, I wasn't. But that's actually a long story. But 1136 00:56:09.480 --> 00:56:10.519 is it public record? 1137 00:56:10.960 --> 00:56:11.000 No? 1138 00:56:11.559 --> 00:56:13.440 No, Oh, you can't just look it up. 1139 00:56:13.639 --> 00:56:15.039 No, you can't just look it up. 1140 00:56:15.079 --> 00:56:18.159 In fact, in fact, it's a little stranger than that. 1141 00:56:18.519 --> 00:56:22.440 Let's say someone had a life insurance policy I don't know, 1142 00:56:22.480 --> 00:56:26.320 through their work or something and never told their spouse 1143 00:56:26.559 --> 00:56:29.599 or didn't tell their siblings or the beneficiaries or anything. 1144 00:56:30.199 --> 00:56:33.800 Eventually that money might the state, the insurance company will 1145 00:56:33.840 --> 00:56:36.400 turn it over to the state, like in Colorado. I 1146 00:56:36.400 --> 00:56:39.519 think it's a great Colorado payback and maybe event I 1147 00:56:39.559 --> 00:56:42.480 think it's called the shoot fund. I can never pronounce that, 1148 00:56:42.800 --> 00:56:45.800 but it'll eventually go in there. But there is no 1149 00:56:45.960 --> 00:56:48.760 place unless you're a part of the will or especially 1150 00:56:48.800 --> 00:56:52.880 a trust, actually a will. I'm trying to think if 1151 00:56:52.880 --> 00:56:55.119 it wasn't put in the will, let's say you had 1152 00:56:55.159 --> 00:56:58.559 a life insurance policy and you forgot you had one. 1153 00:56:59.440 --> 00:57:01.519 I wonder how anybody would find it. Let's get Dan 1154 00:57:01.599 --> 00:57:06.480 McKenzie on the quick answer. The quick answer, Frank, though, 1155 00:57:06.679 --> 00:57:10.000 is no, there is no place I can go to 1156 00:57:10.280 --> 00:57:11.840 look and find out. 1157 00:57:11.880 --> 00:57:15.320 But let's find out. Let's find out how you would 1158 00:57:15.760 --> 00:57:18.000 start trying to find out. Does that make sense? 1159 00:57:19.599 --> 00:57:20.679 Yes, that makes sense. 1160 00:57:20.760 --> 00:57:21.760 Yeah, Hold on a second. 1161 00:57:22.159 --> 00:57:24.920 The money, But do you think do you think your 1162 00:57:25.000 --> 00:57:26.840 siblings are putting the screws to you? 1163 00:57:28.920 --> 00:57:31.760 Well, see, the thing is that even though there I'm 1164 00:57:31.800 --> 00:57:37.880 the youngest, I'm the most successful, you know, so I've 1165 00:57:37.960 --> 00:57:41.679 got a lot of stuff and properties, et cetera. So 1166 00:57:41.719 --> 00:57:44.440 they probably figured he doesn't need it. 1167 00:57:44.519 --> 00:57:46.760 So you think you're putting the screws to you? Or 1168 00:57:46.800 --> 00:57:47.840 do you think, let's. 1169 00:57:47.599 --> 00:57:50.360 Say there was money, I don't care if it's life insurance, 1170 00:57:50.480 --> 00:57:53.719 some form of asset. I'm curious and answer this honestly, 1171 00:57:53.920 --> 00:57:56.119 It's got really nothing to do with your question, which 1172 00:57:56.159 --> 00:57:58.760 we'll get into. But do you think maybe your mom 1173 00:57:58.840 --> 00:58:01.199 cut you out or do you think if there was 1174 00:58:01.239 --> 00:58:04.880 an asset, your siblings are just taking it and cutting. 1175 00:58:04.519 --> 00:58:09.559 You out right because they said there was nothing. 1176 00:58:11.239 --> 00:58:12.760 And if you're the most successful. 1177 00:58:12.800 --> 00:58:15.199 Out of curiosity, why would they offer you a couple 1178 00:58:15.280 --> 00:58:21.480 hundred bucks and you said for gas money. 1179 00:58:20.360 --> 00:58:22.800 Because that's what they said. They said, there was no 1180 00:58:22.840 --> 00:58:25.519 way on of it's here. This will help you, you know, 1181 00:58:25.920 --> 00:58:29.719 buy a sandwich. Okay, right, And I'm fine with that. 1182 00:58:29.880 --> 00:58:32.480 But but you're the most successful in the family. 1183 00:58:34.039 --> 00:58:38.840 I think so, just as far as maybe equal maybe 1184 00:58:38.920 --> 00:58:40.199 equal me and my brother. 1185 00:58:40.360 --> 00:58:41.719 Okay, hold tight, hold tight. 1186 00:58:41.760 --> 00:58:44.400 We're going to try to get Daan McKenzie on Robert. 1187 00:58:45.719 --> 00:58:47.599 We're trying to get through to them. In fact, I 1188 00:58:47.679 --> 00:58:52.320 might have I got a secondary option, Dmitri off Air. 1189 00:58:52.559 --> 00:58:54.840 I would like you go find out if Kelly got 1190 00:58:54.840 --> 00:58:59.039 through to them the second time. Call Shamrock. Really listen. 1191 00:58:59.400 --> 00:59:01.760 I don't want to low this company up. What I 1192 00:59:01.920 --> 00:59:04.920 just want to understand, Suzanne. Did you get a number 1193 00:59:04.960 --> 00:59:05.599 from our guy? 1194 00:59:05.760 --> 00:59:07.840 What did he say? Roughly one thousand? 1195 00:59:08.039 --> 00:59:10.840 So those plans cost about a thousand bucks, and that's 1196 00:59:10.840 --> 00:59:14.480 from an industry insider. They're saying, hey, we'll just charge 1197 00:59:14.519 --> 00:59:16.719 you seven thousand, five hundred or whatever. 1198 00:59:16.800 --> 00:59:19.719 Robert said half of it, you know, a thousand bucks. 1199 00:59:19.760 --> 00:59:22.920 I would find fair whatever their hard cost is, and 1200 00:59:23.239 --> 00:59:26.159 that's fine. But to charge him this money with the 1201 00:59:26.239 --> 00:59:29.920 contract that bs I just don't agree with. So would 1202 00:59:29.960 --> 00:59:31.639 you see where you can figure out I did. 1203 00:59:31.599 --> 00:59:37.400 Talk to them. What they say, Kelly, he was not 1204 00:59:37.519 --> 00:59:40.199 willing to come on. Okay, did he give you? Did 1205 00:59:40.239 --> 00:59:41.559 you ask for any of the information? 1206 00:59:41.679 --> 00:59:46.599 Though now he is very aware of the person okay 1207 00:59:46.760 --> 00:59:51.760 of Roberts. Yeah, and he basically turned the entire thing 1208 00:59:51.880 --> 00:59:55.280 back on him and said he was not contacting him 1209 00:59:55.320 --> 00:59:56.960 back about the issue. 1210 00:59:57.079 --> 00:59:59.400 Oh, hold on a second, I got to take a break. 1211 00:59:59.400 --> 01:00:01.920 But Robert, when's the last time who was that that 1212 01:00:02.000 --> 01:00:02.440 you talk to? 1213 01:00:02.599 --> 01:00:02.880 Kelly? 1214 01:00:02.880 --> 01:00:06.039 What's the name Jacob? When's the last time you talked 1215 01:00:06.039 --> 01:00:08.679 to Jacob? Jacob saying you have not contacted them? 1216 01:00:10.360 --> 01:00:11.199 We didn't talk. 1217 01:00:11.519 --> 01:00:13.599 We were emailing back and forth. 1218 01:00:13.719 --> 01:00:16.440 Hey, do me a favor, Robert. I want you to 1219 01:00:16.480 --> 01:00:19.199 call Jacob right now. I have to go to a break. 1220 01:00:19.239 --> 01:00:22.480 I want you to call Jacob then call us back. 1221 01:00:22.519 --> 01:00:24.280 I want you to do that right now before we 1222 01:00:24.320 --> 01:00:27.239 go any further, because Jacob's saying he wants to talk. 1223 01:00:27.039 --> 01:00:29.480 To you about it. He's waiting for your call. And 1224 01:00:29.559 --> 01:00:31.719 Frank Manny, Mike hold tight. 1225 01:00:35.639 --> 01:00:36.639 Go with a sure thing. 1226 01:00:36.760 --> 01:00:40.079 Denver's best rufer Excel roofing dot com. You don't pay 1227 01:00:40.079 --> 01:00:46.760 a cent until you're content. Time for an insurance checkup free, 1228 01:00:46.840 --> 01:00:50.559 no obligation. In comparison, call Compass Insurance paying too much 1229 01:00:50.679 --> 01:00:53.599 your coverage at dozens of insurance companies find out now 1230 01:00:53.679 --> 01:00:55.199 three all three seven seven to one. 1231 01:00:55.320 --> 01:00:55.559 Help. 1232 01:00:55.760 --> 01:00:58.360 You'll think you're his only customer when you choose Frank 1233 01:00:58.440 --> 01:01:00.880 durand the real estate Man dot com to list your 1234 01:01:00.920 --> 01:01:04.039 home with Remax Alliance. Three oh three nine two zero 1235 01:01:04.199 --> 01:01:06.719 sixteen twenty two. 1236 01:01:07.360 --> 01:01:10.320 All right, three three seven one three eight two five five. 1237 01:01:10.440 --> 01:01:14.840 Jacob is calling or I'm sorry, Shamrock Jacob the guy 1238 01:01:14.880 --> 01:01:19.639 that sold this guy the still building Roberts still Building. 1239 01:01:20.000 --> 01:01:22.000 They're gonna call each other right now and then we're 1240 01:01:22.000 --> 01:01:25.000 gonna get an update on that. And I'm very curious 1241 01:01:25.039 --> 01:01:27.000 where that goes. But real quick, we got one line 1242 01:01:27.039 --> 01:01:30.400 open three oh three seven one three eight two five five. 1243 01:01:30.599 --> 01:01:32.800 By the way, this hour brought to you by Frank Duran, 1244 01:01:33.519 --> 01:01:36.599 the real estate man Frank Duran dot Frank Duran Holmes 1245 01:01:36.639 --> 01:01:40.039 dot com. Frank sold our house in Castle Rock and 1246 01:01:40.079 --> 01:01:42.880 got us more for that house than the same model 1247 01:01:42.960 --> 01:01:45.280 in the entire neighborhood. And it was called it's called 1248 01:01:45.320 --> 01:01:47.679 red Hawk, and he just did a great job. He's 1249 01:01:47.719 --> 01:01:51.039 got the secret sauce. He sells more homes. Listen to this, 1250 01:01:51.159 --> 01:01:55.079 more homes in one month than most realators in Colorado 1251 01:01:55.480 --> 01:01:59.519 selling one year. Think about that most realators sell I 1252 01:01:59.519 --> 01:02:03.599 think maybe it's thirteen. You know, he's way past one 1253 01:02:03.679 --> 01:02:07.719 hundred a year. It's incredible. Sells more, makes you more money. 1254 01:02:07.719 --> 01:02:10.960 Frank drand homes dot Com. Mike, what's your comment on 1255 01:02:11.039 --> 01:02:15.119 steel buildings? 1256 01:02:14.320 --> 01:02:16.119 Are you talking to me? Mark? 1257 01:02:16.199 --> 01:02:17.079 Yeah? Mike, what's up? 1258 01:02:17.119 --> 01:02:17.320 Man? 1259 01:02:17.599 --> 01:02:17.800 Oh? 1260 01:02:17.920 --> 01:02:20.679 Yeah, okay, Hey, you know what. I've been building these 1261 01:02:20.679 --> 01:02:22.360 things for forty years. 1262 01:02:22.400 --> 01:02:26.880 Wow, and you know, and I do other stuff. 1263 01:02:26.920 --> 01:02:30.320 But anyway, where do you generally buy them? Where do 1264 01:02:30.400 --> 01:02:34.159 you get the actual what factory do you use? 1265 01:02:35.480 --> 01:02:35.679 Well? 1266 01:02:35.760 --> 01:02:39.599 Actually, you can usually order all your stuff yourself, either. 1267 01:02:39.440 --> 01:02:40.280 Through a home depot. 1268 01:02:40.480 --> 01:02:41.960 Used to use them woods. 1269 01:02:42.079 --> 01:02:44.320 Oh yeah, but I mean you're talking I got it. 1270 01:02:44.360 --> 01:02:47.079 But you're talking smaller buildings. I mean you're not talking 1271 01:02:47.119 --> 01:02:50.800 a four hundred by eight hundred steel building through home depot. 1272 01:02:51.039 --> 01:02:54.599 No, no, no, no. But see here's what happened, and 1273 01:02:54.719 --> 01:02:59.719 I guarantee this is what happened. He ordered a metal building. 1274 01:03:00.079 --> 01:03:00.760 Yeah, and the. 1275 01:03:00.960 --> 01:03:06.119 Fellow from Cleary who Cleary builds pole barns. Polebarns usually 1276 01:03:06.119 --> 01:03:10.840 have wood posts and everything else that would framing. But 1277 01:03:10.920 --> 01:03:14.360 it's still considered a metal building by Cleary because most 1278 01:03:14.400 --> 01:03:16.719 people look at the outside and going, look, it's all metal. 1279 01:03:18.039 --> 01:03:22.079 And if Robert went around pricing out all steel buildings, 1280 01:03:22.119 --> 01:03:26.639 Safer Heritage or some of these other outfits, he was 1281 01:03:27.199 --> 01:03:30.199 probably went, Wow, these are expensive, and then he went 1282 01:03:30.239 --> 01:03:31.960 to Cleary, who's a budget builder. 1283 01:03:32.159 --> 01:03:35.480 I don't know. Well, first of all, Clear clear clearly 1284 01:03:35.599 --> 01:03:39.239 is not a budget builder. But I do agree if 1285 01:03:39.280 --> 01:03:41.599 you go look him up. I mean it says wood frame. 1286 01:03:41.679 --> 01:03:45.760 But remember he actually bought it from a company named Shamrock, 1287 01:03:45.840 --> 01:03:48.320 who just happens to be a Cleary dealer. 1288 01:03:49.400 --> 01:03:49.599 Oh. 1289 01:03:49.719 --> 01:03:52.039 I'm not saying anybody in here is an angel on 1290 01:03:52.079 --> 01:03:54.239 this thing. I'm just saying there was a lot of 1291 01:03:54.280 --> 01:03:59.079 assunctions made, and I kind of think that, you know, 1292 01:03:59.360 --> 01:04:01.679 the sham Rock bell, it wasn't trying to pull one 1293 01:04:01.679 --> 01:04:04.719 over to him. It was a metal building. Robert, on 1294 01:04:04.760 --> 01:04:07.920 the other hand, was going, I'm saying metal and he's 1295 01:04:08.039 --> 01:04:09.480 thinking all metal. 1296 01:04:10.480 --> 01:04:13.480 Well, when I bought mine, I wanted all metal. I 1297 01:04:13.519 --> 01:04:17.760 didn't why would someone buy a metal building that's held 1298 01:04:17.840 --> 01:04:18.639 up by stick. 1299 01:04:18.880 --> 01:04:21.800 Why, hey, I can shed some light on that. 1300 01:04:22.679 --> 01:04:25.519 Go ahead, hold on, hold on, go ahead. 1301 01:04:25.159 --> 01:04:25.760 Maitre guys. 1302 01:04:25.760 --> 01:04:29.400 I've been looking at Shamrock Building's website, and right there 1303 01:04:29.440 --> 01:04:33.360 on the landing page it says exclusive cleary post frame building, pole, 1304 01:04:33.440 --> 01:04:37.400 barn and residential constructor. It looks like the so exclusively 1305 01:04:37.480 --> 01:04:40.800 cleary stuff. I've looked at about a dozen photographs of 1306 01:04:40.800 --> 01:04:44.119 their buildings, and I've looked at many many pages on 1307 01:04:44.159 --> 01:04:48.519 their website. There is absolutely nothing here calling these buildings 1308 01:04:48.639 --> 01:04:52.280 steel buildings. In fact, one of the buildings under construction 1309 01:04:52.320 --> 01:04:56.400 photos that I looked at is clearly wooden frame structure. 1310 01:04:57.000 --> 01:05:00.639 I can't find anything here on their website where they 1311 01:05:00.639 --> 01:05:03.920 hold themselves out to be dealers or constructors of steel buildings. 1312 01:05:06.159 --> 01:05:08.840 So and I agree with you, Mark, The contract sounds 1313 01:05:08.880 --> 01:05:12.719 extremely ambiguous, right, and I don't think that anybody can 1314 01:05:12.760 --> 01:05:15.199 infer from that contract that it's going to be an 1315 01:05:15.199 --> 01:05:19.519 all steel building, especially since all parties have an opportunity 1316 01:05:19.559 --> 01:05:20.840 to even check out the website. 1317 01:05:21.000 --> 01:05:24.280 What I'm staring at here says cleary building court buildings 1318 01:05:24.360 --> 01:05:28.239 use steel panels for roofing and siding, even though the 1319 01:05:28.360 --> 01:05:32.480 structural frame is made of wood, and that's exactly what 1320 01:05:32.519 --> 01:05:32.920 you're seeing. 1321 01:05:32.920 --> 01:05:34.840 I think our caller just went to the wrong dealer. 1322 01:05:34.960 --> 01:05:36.719 He wanted to buy a steel. 1323 01:05:36.679 --> 01:05:39.320 He actually these people told him it was the steel, 1324 01:05:39.519 --> 01:05:42.280 so okay. Then this guy says he's an expert on it. 1325 01:05:42.760 --> 01:05:46.119 We had an expert on how do you define steel building? 1326 01:05:46.360 --> 01:05:49.519 If I go to the General and buy a steel building? 1327 01:05:49.599 --> 01:05:50.480 How does that come? 1328 01:05:50.559 --> 01:05:50.800 Mike? 1329 01:05:52.599 --> 01:05:54.519 Oh? When you find from the General you're buying a 1330 01:05:54.639 --> 01:05:55.679 kit that's delivered. 1331 01:05:56.400 --> 01:05:59.320 Okay, okay, fine, I'm buying a kit that's delivered. Is 1332 01:05:59.360 --> 01:06:01.480 it all or is there wood. 1333 01:06:01.519 --> 01:06:02.000 In the kit? 1334 01:06:02.360 --> 01:06:05.199 It's always all steel? Okay, somebody like that? 1335 01:06:05.239 --> 01:06:08.119 And then Great Western, who I bought mine from, is 1336 01:06:08.199 --> 01:06:12.760 all steel. So how does someone I guess we're trying 1337 01:06:12.800 --> 01:06:16.800 to blame the caller now. But my assumption is, especially 1338 01:06:16.800 --> 01:06:19.599 because we got hung up on three or four times. 1339 01:06:19.679 --> 01:06:21.519 Although I don't know if it was the best tactic 1340 01:06:21.599 --> 01:06:25.639 ever used, I just I wonder I wish I was 1341 01:06:25.679 --> 01:06:26.719 there for the conversation. 1342 01:06:26.920 --> 01:06:27.320 How's that? 1343 01:06:28.880 --> 01:06:29.199 Well? 1344 01:06:29.400 --> 01:06:29.559 Yo? 1345 01:06:29.800 --> 01:06:34.800 I honestly, the fact, Mike, I understand what you're saying. 1346 01:06:34.840 --> 01:06:37.639 You think he got four or five quotes, and those 1347 01:06:37.639 --> 01:06:40.559 four or five quotes were all steel buildings from whomever, 1348 01:06:40.840 --> 01:06:43.119 and they came in and let's just make numbers up 1349 01:06:43.280 --> 01:06:46.960 one hundred thousand. He calls up Shamrock and basically he 1350 01:06:47.000 --> 01:06:50.119 gets a quote of eighty one thousand. Okay, that's fine, 1351 01:06:50.159 --> 01:06:53.039 But I still say, the guy thought it was all steel. 1352 01:06:53.559 --> 01:06:56.599 Yeah, he thought that, And it sounds like he didn't 1353 01:06:56.639 --> 01:06:59.719 specify that in the contract. So the caller does bear 1354 01:06:59.760 --> 01:07:03.239 some responsibility in this matter. And I wasn't there for 1355 01:07:03.280 --> 01:07:05.639 the conversation between the caller and the salesman at the 1356 01:07:05.639 --> 01:07:08.159 time they signed the contract. But I can see just 1357 01:07:08.239 --> 01:07:12.440 based on very very clearly what it says on Shamrocks 1358 01:07:12.440 --> 01:07:12.960 and Shamrock. 1359 01:07:13.039 --> 01:07:14.760 So I'm gonna look at that over the break. Everybody 1360 01:07:14.760 --> 01:07:16.760 hold on, I got to take this break. Shannon yelling 1361 01:07:16.840 --> 01:07:19.039 at me, Uh, thank you Mike for that call. 1362 01:07:19.119 --> 01:07:19.800 I minute, thank you. 1363 01:07:23.960 --> 01:07:27.239 Go with a sure thing Denver's Best roofer Excel Roofing 1364 01:07:27.320 --> 01:07:30.000 dot com. You don't pay a cent until you're content. 1365 01:07:33.360 --> 01:07:36.480 Time for an insurance check up free, no obligation. In comparison, 1366 01:07:36.679 --> 01:07:40.239 call Compass insurance paying too much your coverage at dozens 1367 01:07:40.239 --> 01:07:42.960 of insurance companies find out now three oh three seven 1368 01:07:42.960 --> 01:07:43.559 to seven to one. 1369 01:07:43.679 --> 01:07:43.920 Help. 1370 01:07:44.079 --> 01:07:46.719 You'll think you're his only customer when you choose Frank 1371 01:07:46.800 --> 01:07:49.239 durand the real estate man dot com to list your 1372 01:07:49.280 --> 01:07:52.440 home with Remax Alliance three oh three nine two zero 1373 01:07:52.519 --> 01:07:55.800 sixteen twenty two. 1374 01:07:56.519 --> 01:07:58.800 All right, three oh three seven one three eight two 1375 01:07:58.880 --> 01:08:02.280 five five. I'm gonna bring Robert back up real quick. Robert, 1376 01:08:03.000 --> 01:08:05.159 you were not able to get a hold of Jacob 1377 01:08:05.239 --> 01:08:09.559 over at Shamrock. Yeah your name? No, okay, No, I 1378 01:08:09.639 --> 01:08:12.400 got to ask you something though. Man Dimitri pointed something 1379 01:08:12.440 --> 01:08:12.840 out to me. 1380 01:08:13.400 --> 01:08:17.800 If you go to their website, it is obvious that 1381 01:08:18.039 --> 01:08:19.840 all they do is Cleary Buildings. 1382 01:08:19.880 --> 01:08:23.279 In fact, I even went to the wayback machine and 1383 01:08:23.399 --> 01:08:27.880 went to twenty twenty one and even back then, what 1384 01:08:27.960 --> 01:08:30.439 does it say on their front of their website? 1385 01:08:31.000 --> 01:08:32.920 Well, uh, currently it says. 1386 01:08:32.680 --> 01:08:34.560 Just hold on, Robert, dammit, hold on. 1387 01:08:35.079 --> 01:08:38.640 It says that they're exclusively a Cleary dealer. 1388 01:08:39.000 --> 01:08:40.199 Yeah, what else? Keep going? 1389 01:08:40.399 --> 01:08:40.920 Exclusive? 1390 01:08:40.960 --> 01:08:43.960 Cleary, post frame buildings, Comma, pole bar in Comma, and 1391 01:08:44.000 --> 01:08:45.199 residential constructor. 1392 01:08:45.600 --> 01:08:47.760 And that's all Cleary does is post bar. 1393 01:08:47.920 --> 01:08:51.319 And I snooped all over their website and the words 1394 01:08:51.359 --> 01:08:53.720 steel building never ever appear here. 1395 01:08:53.760 --> 01:08:54.560 From what I've seen. 1396 01:08:55.079 --> 01:08:58.960 Furthermore, I clicked a tab called our work and they're 1397 01:08:59.000 --> 01:09:02.319 probably about fifteen photos of what they are built, what 1398 01:09:02.319 --> 01:09:03.159 they're building, and. 1399 01:09:03.119 --> 01:09:04.000 They start with would. 1400 01:09:04.439 --> 01:09:07.520 One of them is work in progress and it's just 1401 01:09:07.560 --> 01:09:09.920 in framing stage, and all it is is Woulden frame. 1402 01:09:10.119 --> 01:09:13.159 And if all they do is Cleary Buildings, that's what 1403 01:09:13.279 --> 01:09:16.680 Cleary does in their kits is WOULD. So I guess 1404 01:09:16.720 --> 01:09:19.239 I'm asking you now, why did you think you were 1405 01:09:19.279 --> 01:09:21.880 getting a still building. I still hate the way their 1406 01:09:21.960 --> 01:09:24.760 contract reads, and I hate the fact they're trying to 1407 01:09:26.039 --> 01:09:28.079 charge you more, and I hate the fact that you 1408 01:09:28.279 --> 01:09:32.720 left there with not what they were describing to you, 1409 01:09:32.800 --> 01:09:36.079 at least from what you've told us. But did you 1410 01:09:36.159 --> 01:09:37.680 not even go to their website? 1411 01:09:38.800 --> 01:09:41.880 I thought it's going to be a metal building. 1412 01:09:41.960 --> 01:09:44.039 What I realize I believe them. 1413 01:09:44.399 --> 01:09:45.720 I truly believe the caller. 1414 01:09:46.000 --> 01:09:48.600 What did you say you were about to realize later? 1415 01:09:50.560 --> 01:09:55.399 I only realized when I got the plan. 1416 01:09:55.880 --> 01:09:59.159 Yeah, yeah, And you contacted them right away and said 1417 01:09:59.159 --> 01:10:00.760 I want this to Metri. 1418 01:10:00.920 --> 01:10:01.880 Here's hold on, Robert. 1419 01:10:01.920 --> 01:10:05.359 I'm pretty much on air until we get something from 1420 01:10:05.720 --> 01:10:09.520 Cleary or from I'm sorry, Shamrock Buildings, and for Collins, 1421 01:10:09.760 --> 01:10:12.479 just call him up. Talk to him. You know you're 1422 01:10:12.479 --> 01:10:15.199 good at this. Call him up and see if they'll 1423 01:10:15.279 --> 01:10:17.000 at least go down and give him a little more 1424 01:10:17.000 --> 01:10:19.359 of a refund the second he got the plans. 1425 01:10:19.359 --> 01:10:21.279 It took him six months to get the plans. 1426 01:10:21.640 --> 01:10:24.159 You know, if they keep a thousand or two thousand, 1427 01:10:24.439 --> 01:10:27.880 that's fine, but to keep seven five hundred. I truly 1428 01:10:27.960 --> 01:10:30.479 believe the guy when he says he thought it was 1429 01:10:30.520 --> 01:10:31.319 a metal building. 1430 01:10:31.399 --> 01:10:32.560 Yeah. I agree. 1431 01:10:32.640 --> 01:10:34.720 And by the way, we have a gentleman named Matt 1432 01:10:34.800 --> 01:10:36.079 who was a witness to the deal. 1433 01:10:36.239 --> 01:10:36.600 Correct. 1434 01:10:36.840 --> 01:10:39.680 Yes, And by the way, hold on, hold on, we've 1435 01:10:39.680 --> 01:10:41.439 got music here, We've got a lot more. 1436 01:10:41.640 --> 01:10:44.920 I'm not turning this in to the metal building hour 1437 01:10:45.000 --> 01:10:47.600 though we've got four other calls. Let's call him and 1438 01:10:47.640 --> 01:10:50.399 we'll update that. Tell Matt I will talk to him, 1439 01:10:50.399 --> 01:10:51.399 though I do want to hear that. 1440 01:10:51.520 --> 01:10:54.199 I did want to tell you that I called them 1441 01:10:54.199 --> 01:10:56.600 for a fifth time and they did hang up on him. 1442 01:10:56.720 --> 01:11:05.520 All right, Go with a sure thing Denver's Best roofer 1443 01:11:05.680 --> 01:11:07.159 Excel roofing dot com. 1444 01:11:07.199 --> 01:11:09.239 You don't pay a cent until you're content. 1445 01:11:10.840 --> 01:11:15.079 Leave time for an insurance check up, free no obligation 1446 01:11:15.199 --> 01:11:19.079 comparison call Compass insurance paying too much your coverage at 1447 01:11:19.119 --> 01:11:21.840 dozens of insurance companies. Find out now three oh three 1448 01:11:22.000 --> 01:11:24.600 seven seven to one help. You'll think you're his only 1449 01:11:24.680 --> 01:11:27.159 customer when you choose Frank durand the real estate man 1450 01:11:27.199 --> 01:11:30.640 dot com to list your home with Remax Alliance three 1451 01:11:30.680 --> 01:11:32.760 oh three nine two zero sixteen twenty two. 1452 01:11:38.239 --> 01:11:43.640 Rid you need advice, you don't. 1453 01:11:43.479 --> 01:11:49.319 Have run anxiousness as we can show. 1454 01:11:49.479 --> 01:11:51.399 Shooter's gonna help come. 1455 01:11:52.000 --> 01:11:57.760 Man is the Troubleshooter Show Now, Tom Martinez. 1456 01:11:57.199 --> 01:11:58.960 Welcome my friends to the only. 1457 01:11:58.760 --> 01:11:59.399 Show of it's kind. 1458 01:11:59.479 --> 01:12:02.880 We're here to all problems, create a little chaos and 1459 01:12:03.279 --> 01:12:05.239 help you out to the tune of over three hundred 1460 01:12:05.239 --> 01:12:09.640 million dollars cash, merchandise exchanges refunds. Got some great guests 1461 01:12:09.680 --> 01:12:11.520 in studio. We haven't spent a lot of time, but 1462 01:12:11.920 --> 01:12:17.800 really important information. You know Mark Schamansky, Matt Stanford. Matt 1463 01:12:18.119 --> 01:12:20.760 is with Paragon Services, and let me tell you what 1464 01:12:20.840 --> 01:12:24.279 he does real quick insurance companies. When you have a claim, 1465 01:12:24.359 --> 01:12:28.600 they send out an adjuster, and the adjusters always do adjust. 1466 01:12:29.000 --> 01:12:32.399 They tend to adjust whatever it costs to fix or 1467 01:12:32.439 --> 01:12:35.760 what's insured down. I've yet to see an adjuster adjust 1468 01:12:35.960 --> 01:12:39.319 up in almost any claim, you need someone on your side, 1469 01:12:39.319 --> 01:12:40.079 and that's Matt. 1470 01:12:40.399 --> 01:12:42.520 And I'm not going to go into the details because 1471 01:12:42.560 --> 01:12:45.279 I have in the past, but basically, I've had two 1472 01:12:45.359 --> 01:12:48.840 times with my own insurance company, one of them being Safeco. 1473 01:12:49.319 --> 01:12:51.159 Do you remember the other company it was? 1474 01:12:51.600 --> 01:12:55.520 It was all it was a California company, California Casualty 1475 01:12:55.600 --> 01:12:56.279 or something like that. 1476 01:12:56.800 --> 01:12:58.039 That was the first claim. 1477 01:12:58.079 --> 01:13:01.159 Both homeowners both times said I no damage. I got 1478 01:13:01.159 --> 01:13:05.439 Matt involved. One time over eighty thousand. In this last time, 1479 01:13:05.960 --> 01:13:09.960 uh thirty six thirty seven somewhere around there, almost forty thousand. 1480 01:13:10.239 --> 01:13:13.279 So think about that. Both times the insurance company said nothing. 1481 01:13:13.720 --> 01:13:16.000 The big one, I'm looking at all my neighbors getting 1482 01:13:16.000 --> 01:13:18.640 new roofs and I'm going, how do I have no damage? 1483 01:13:18.680 --> 01:13:22.000 But like half of frank Town's getting new roofs. So 1484 01:13:22.039 --> 01:13:25.880 Matt came out and he sprinkled his magic fairy dust 1485 01:13:25.920 --> 01:13:26.880 and I got a check. 1486 01:13:27.239 --> 01:13:30.159 So it's pretty incredible. Matt. 1487 01:13:30.199 --> 01:13:33.199 What's the biggest one you've done? The one I always 1488 01:13:33.239 --> 01:13:36.239 think of was a Boulder fire right. I always want 1489 01:13:36.279 --> 01:13:38.359 to say it was a furniture store, but it wasn't. 1490 01:13:38.399 --> 01:13:40.359 It was like, oh, big laboratory. 1491 01:13:40.600 --> 01:13:42.640 Yeah, I wish I could remember how many square feet, 1492 01:13:42.680 --> 01:13:45.279 But anyway, it was Liberty Mutual and they did they 1493 01:13:45.319 --> 01:13:49.119 offer him they sixty thousand up front to clean sixty. 1494 01:13:48.840 --> 01:13:50.000 Thousand dollars Mark. 1495 01:13:50.000 --> 01:13:53.880 Can you imagine this that your insurance company goes sixty thousand. 1496 01:13:53.960 --> 01:13:56.119 Why did they reach out to you? Did they just 1497 01:13:56.199 --> 01:13:58.840 think the sixty thousand was outrageous or what? 1498 01:13:59.000 --> 01:14:01.119 Yeah, that's it was by some kind of trust in 1499 01:14:01.159 --> 01:14:03.159 California and they looked at the number. We can't even 1500 01:14:03.159 --> 01:14:05.960 get anyone to show up for that. And it's smoke damage, right, 1501 01:14:06.079 --> 01:14:07.399 so you can't just spun that. 1502 01:14:07.399 --> 01:14:08.239 That's hard to deal with. 1503 01:14:08.239 --> 01:14:11.119 It is and they have all this laboratory equipment and 1504 01:14:11.239 --> 01:14:14.680 tunnels going through and so anyway, after it was a 1505 01:14:14.760 --> 01:14:17.199 year long fight, how much six million? 1506 01:14:17.720 --> 01:14:18.560 Think about that? 1507 01:14:20.399 --> 01:14:23.760 Yeah, I mean that's like that's like a trifecta in 1508 01:14:23.840 --> 01:14:27.079 horse racing odds. I mean, think of that, sixty thousand, 1509 01:14:27.119 --> 01:14:28.439 just six million dollars. 1510 01:14:28.479 --> 01:14:30.239 I want one of those of a year. That'd be nice. 1511 01:14:30.279 --> 01:14:31.279 That would be nice. 1512 01:14:31.319 --> 01:14:33.680 In fact, there's a lot of public adjusters that only 1513 01:14:33.720 --> 01:14:34.640 do those right. 1514 01:14:36.079 --> 01:14:38.079 Right, But you'll go out and do. 1515 01:14:38.000 --> 01:14:40.279 A lot of stuff, play clean up for people, and 1516 01:14:40.319 --> 01:14:43.399 you pay Matt a percentage of the whole job. If 1517 01:14:43.399 --> 01:14:45.880 you get involved like kind of roof claim in the beginning, 1518 01:14:45.920 --> 01:14:47.680 what is typically your percentage? 1519 01:14:47.760 --> 01:14:49.119 It's it's always ten percent. 1520 01:14:49.199 --> 01:14:51.079 So if I'm stepping in it at the beginning, you 1521 01:14:51.119 --> 01:14:52.960 know it's going to be ten percent for running the 1522 01:14:53.000 --> 01:14:55.359 claim for you. And that's the easiest, cleanest way to 1523 01:14:55.359 --> 01:14:58.239 do it. If I have to retroactively mop up something 1524 01:14:58.239 --> 01:15:00.399 that's been denied or under paced, more, it's going to 1525 01:15:00.439 --> 01:15:03.079 cost more and it's going to be difficult and take longer. 1526 01:15:03.439 --> 01:15:05.039 Yes, so think about this. 1527 01:15:05.079 --> 01:15:09.720 Would you rather have pay someone ten thousand dollars on 1528 01:15:09.720 --> 01:15:12.520 one hundred thousand dollars claim or would you rather the 1529 01:15:12.560 --> 01:15:15.760 insurance company give you forty thousand? So would you rather 1530 01:15:15.800 --> 01:15:18.560 have ninety thousand or would you rather have forty It's 1531 01:15:18.600 --> 01:15:20.680 a pretty simple answer no matter how you look. 1532 01:15:20.560 --> 01:15:22.640 At it, And I take all the headache away from you. 1533 01:15:22.640 --> 01:15:24.319 You know, you sit back, let me do my job, 1534 01:15:24.319 --> 01:15:25.600 and you get money in the mailbox. 1535 01:15:25.680 --> 01:15:27.800 But if you think you did get ripped off, I'll 1536 01:15:27.800 --> 01:15:29.000 give you a big one. We had. 1537 01:15:30.039 --> 01:15:33.840 We had a lady with the skylight issue and basically 1538 01:15:34.359 --> 01:15:37.800 they offered her I want to say six or eight 1539 01:15:37.920 --> 01:15:41.000 hundred dollars after her deductible, so they were going to 1540 01:15:41.039 --> 01:15:45.479 give her a total of like eighteen hundred dollars minus 1541 01:15:45.479 --> 01:15:48.800 one thousand dollars deductible. They basically cut her a check 1542 01:15:48.800 --> 01:15:51.760 for eight hundred and you ended up getting like sixty 1543 01:15:51.840 --> 01:15:53.960 seventy maybe one hundred thousand dollars. 1544 01:15:54.279 --> 01:15:55.039 I mean, it was an. 1545 01:15:55.039 --> 01:15:57.680 Absurd difference no matter how you look at it. But 1546 01:15:57.800 --> 01:16:00.600 the examples are crazy. And that's what Matt does. Then 1547 01:16:00.640 --> 01:16:04.079 Mark Schamansky, his his people are actually at my house 1548 01:16:04.159 --> 01:16:10.239 right now. Omar painted my house on the exterior five God, 1549 01:16:10.760 --> 01:16:12.640 I lose track time five plus years ago. 1550 01:16:12.760 --> 01:16:13.800 I think around five years ago. 1551 01:16:13.880 --> 01:16:16.199 It still looks brand new, Mark, It's it's incredible. And 1552 01:16:16.239 --> 01:16:19.000 they do way more than paint. They do siding, they. 1553 01:16:18.880 --> 01:16:21.960 Do stucco, they do decks, they do fences, they do 1554 01:16:22.119 --> 01:16:23.279 basement remodels. 1555 01:16:23.439 --> 01:16:26.840 I saw that beautiful detached garage you did. I think 1556 01:16:26.840 --> 01:16:30.399 it was somewhere around Golden A gorgeous project. I mean 1557 01:16:30.439 --> 01:16:33.479 you built that from the that was up sat a 1558 01:16:33.560 --> 01:16:35.720 kit or you put it together and design together. 1559 01:16:35.760 --> 01:16:37.279 But you know, we don't do a lot of ground up, 1560 01:16:37.279 --> 01:16:38.359 but we do occasionally. 1561 01:16:38.600 --> 01:16:41.439 And then how about like additions onto a house. Is 1562 01:16:41.439 --> 01:16:42.680 that considered ground up? 1563 01:16:43.159 --> 01:16:45.840 Yes, our additions, you know, I shy away from that. 1564 01:16:45.840 --> 01:16:48.359 That's not as much of our thing. We'd rather remodel 1565 01:16:48.399 --> 01:16:49.000 what you got, you. 1566 01:16:48.920 --> 01:16:51.840 Know, basement decks, yellow bathrooms. 1567 01:16:51.800 --> 01:16:55.720 Basements, roofs, roofs. I mean, Matt and I obviously worked 1568 01:16:55.760 --> 01:16:56.399 together a lot. 1569 01:16:56.840 --> 01:16:59.239 You guys work big time in fact, because you come 1570 01:16:59.279 --> 01:17:01.840 in you've got to out of a good contractor that 1571 01:17:01.920 --> 01:17:04.960 can come in and actually go Okay, well that's gonna 1572 01:17:05.000 --> 01:17:07.960 cost this much. You figure out, Matt where the coverage 1573 01:17:08.000 --> 01:17:08.640 is right. 1574 01:17:08.720 --> 01:17:11.680 And that's why Mark Shamansky and I we make such 1575 01:17:11.680 --> 01:17:14.079 a good team because the first question I asked people 1576 01:17:14.119 --> 01:17:16.640 is do you have a contractor? And most of them 1577 01:17:16.680 --> 01:17:18.760 say no, And who do you recommend? And being in 1578 01:17:18.760 --> 01:17:21.239 this business long enough, I've vetted all the contractors. 1579 01:17:21.279 --> 01:17:21.520 I know. 1580 01:17:21.880 --> 01:17:24.920 You know, Genesis is great. So it's a one two punch. 1581 01:17:25.000 --> 01:17:27.520 I take care of the background, and then Shamansky and 1582 01:17:27.560 --> 01:17:28.319 his team going. 1583 01:17:28.680 --> 01:17:30.000 A pretty big size job. 1584 01:17:30.039 --> 01:17:33.840 I mean, there's there are certain times where you can absorb. 1585 01:17:33.920 --> 01:17:36.119 Some of that cost of that that. 1586 01:17:36.039 --> 01:17:39.039 Percentage right, yeah, So I mean a lot of times, 1587 01:17:39.039 --> 01:17:41.880 in other words, they're getting a fully covered deal. 1588 01:17:42.039 --> 01:17:44.960 Yeah, most of the time with our team, they're really 1589 01:17:45.039 --> 01:17:47.279 only responsible for their deductible. 1590 01:17:46.920 --> 01:17:48.880 And a lot of people don't realize. And we've got 1591 01:17:48.920 --> 01:17:50.600 an expert of Dan, I'm gonna come to you in 1592 01:17:50.600 --> 01:17:52.399 a second. We've got Frank with a question. 1593 01:17:53.000 --> 01:17:54.920 But a lot of people don't realize. 1594 01:17:54.960 --> 01:17:58.439 For example, if they have multiple things wrong with their house. 1595 01:17:58.479 --> 01:18:02.359 So let's say it's a hailstorm and they have sighting damage, mark, 1596 01:18:02.600 --> 01:18:05.880 they have roof damage, and they have deck damage, but 1597 01:18:05.920 --> 01:18:09.079 they could even have landscaping damage. There's a clause in 1598 01:18:09.199 --> 01:18:14.079 most homeowners' policies where there's ten percent overhead in profit 1599 01:18:14.640 --> 01:18:17.760 paid out crypt there's a general contract. 1600 01:18:17.520 --> 01:18:20.760 Ten percent overhead, ten percent profit and so and then 1601 01:18:20.880 --> 01:18:23.159 that's kind of how Matt gets paid out of these. 1602 01:18:23.039 --> 01:18:23.800 That's what I'm saying. 1603 01:18:23.880 --> 01:18:27.319 And so really, even though they're paying you ten percent, 1604 01:18:27.479 --> 01:18:28.840 they're really not paying you. 1605 01:18:28.880 --> 01:18:31.520 Ten much as I got the overheaded profit included. And 1606 01:18:31.640 --> 01:18:33.319 there you go, there's the fluff to cover it. 1607 01:18:33.399 --> 01:18:35.520 There's the fluff to coverage. So I just want people 1608 01:18:35.560 --> 01:18:37.880 to kind of understand how that works. So you use 1609 01:18:37.960 --> 01:18:39.239 these guys going into it. 1610 01:18:39.319 --> 01:18:39.800 So when the. 1611 01:18:39.760 --> 01:18:42.720 Hailheads, that's what you do. First, you got to make 1612 01:18:42.760 --> 01:18:45.960 sure you have damage. Do not call your homeowners after 1613 01:18:46.000 --> 01:18:49.640 a hailstorm. You call either Mark over here. He can 1614 01:18:49.680 --> 01:18:52.199 come out see if there's damage. If there is, he'll 1615 01:18:52.239 --> 01:18:54.840 get Matt involved to deal with the insurance side of it. 1616 01:18:55.079 --> 01:18:57.760 And they're going to optimize that claim. That's the best 1617 01:18:57.840 --> 01:19:00.159 way to put it. They're going to optimize it, or 1618 01:19:00.159 --> 01:19:03.239 in my case, they literally got it paid. Hey, Dan mackenzie, 1619 01:19:03.279 --> 01:19:06.119 I've got to ask you something. Frank called up. He 1620 01:19:06.279 --> 01:19:09.159 thinks his siblings are putting the okie doke on him. 1621 01:19:09.359 --> 01:19:12.800 They're in New Mexico. I assume he's in Colorado. The 1622 01:19:12.800 --> 01:19:16.760 mother passed away about a year ago. Okay, he's in Wyoming, 1623 01:19:16.800 --> 01:19:20.319 doc So the mother passed away about a year ago, 1624 01:19:21.039 --> 01:19:25.479 and he thinks there was possibly life insurance. I'm not 1625 01:19:25.520 --> 01:19:28.920 sure why he thinks that, but he thinks they're keeping 1626 01:19:29.000 --> 01:19:33.079 it all. And let's say let's say someone has life 1627 01:19:33.119 --> 01:19:35.880 insurance but never even tells anybody. 1628 01:19:35.880 --> 01:19:37.399 Maybe they got it through work. 1629 01:19:37.640 --> 01:19:42.760 What ultimately happens does the insurance company eventually have to 1630 01:19:42.800 --> 01:19:45.439 turn it over to the state and the state tries 1631 01:19:45.520 --> 01:19:46.520 to track you down. 1632 01:19:47.079 --> 01:19:48.560 So two different scenarios. 1633 01:19:48.600 --> 01:19:51.640 One, how does Frank find out if his mother had 1634 01:19:51.640 --> 01:19:54.239 a life insurance policy, that's his question. 1635 01:19:55.600 --> 01:19:59.039 I mean that is tricky because they're obviously really incentivized 1636 01:19:59.079 --> 01:20:01.960 to go out and figure out if their insured party 1637 01:20:02.000 --> 01:20:02.520 has died. 1638 01:20:03.119 --> 01:20:04.079 There are a lot. 1639 01:20:03.920 --> 01:20:07.000 Of unclaimed policies out there, Frankly, so I mean, you 1640 01:20:07.079 --> 01:20:10.399 got to do some groundwork. I mean, it's unfortunate if 1641 01:20:10.439 --> 01:20:13.119 the family's not talking to him because that obviously would 1642 01:20:13.119 --> 01:20:14.840 be a source of information. And I don't know what 1643 01:20:14.880 --> 01:20:18.960 he's done if he specifically asked them or not, and 1644 01:20:19.039 --> 01:20:20.439 they specifically denied it. 1645 01:20:20.520 --> 01:20:22.560 Hey, frank did you ask them if there was a 1646 01:20:22.600 --> 01:20:23.800 life insurance policy? 1647 01:20:24.560 --> 01:20:24.760 Yes? 1648 01:20:25.199 --> 01:20:29.159 Yeah, they said there was, I think like five grand. 1649 01:20:29.199 --> 01:20:30.560 It was something, and they gave you a couple of 1650 01:20:30.640 --> 01:20:31.279 hundred books. 1651 01:20:31.359 --> 01:20:32.239 So they gave him. 1652 01:20:32.119 --> 01:20:35.000 A couple hundred bucks, you know, didn't show him the 1653 01:20:35.000 --> 01:20:37.239 will or anything, and said there was a five thousand. 1654 01:20:37.439 --> 01:20:39.560 That sounds like the one you buy on a late 1655 01:20:39.680 --> 01:20:43.119 night TV for everybody's qualified, even if you're one hundred 1656 01:20:43.119 --> 01:20:46.319 and forty for twenty bucks a month, man. 1657 01:20:46.840 --> 01:20:50.560 I mean, if he was a name beneficiar in that policy, 1658 01:20:50.560 --> 01:20:52.680 they would have made a checkout to him. So it's 1659 01:20:52.760 --> 01:20:54.760 weird that it would go to the family and somehow 1660 01:20:54.760 --> 01:20:55.319 they would have. 1661 01:20:55.479 --> 01:20:59.359 How did they pay you, Frank, They just gave you 1662 01:20:59.439 --> 01:21:02.279 some cash. So if you were him and you really 1663 01:21:02.319 --> 01:21:08.319 thought something nefarious was going on, where would you start a. 1664 01:21:10.840 --> 01:21:11.119 Boy? 1665 01:21:11.399 --> 01:21:13.680 I mean, it really is a tricky question. I guess 1666 01:21:14.439 --> 01:21:18.079 if they're not willing to answer, who was this policy through? 1667 01:21:19.840 --> 01:21:21.560 And again, I mean I think if if he was 1668 01:21:21.560 --> 01:21:23.880 a named beneficiar in the policy, they would have written 1669 01:21:23.880 --> 01:21:25.600 a check to him and the family could not have 1670 01:21:25.720 --> 01:21:27.800 cashed it. It would have had to give him a check. 1671 01:21:28.680 --> 01:21:32.000 Well, that's go ahead, Frank. 1672 01:21:32.079 --> 01:21:35.079 Here's where the tricky Here's where the tricky part. It 1673 01:21:35.119 --> 01:21:38.079 wasn't really just a good feeling. It's just that there 1674 01:21:38.159 --> 01:21:42.039 is a house that's paid for it. And I keep saying, hey, 1675 01:21:42.279 --> 01:21:45.600 aren't you guys gonna put that on paper because if 1676 01:21:45.600 --> 01:21:45.800 you have. 1677 01:21:46.479 --> 01:21:48.840 So, let's let's just rephrase it to you. Dan, he 1678 01:21:48.920 --> 01:21:51.479 thinks he's getting once again screwed or oki. 1679 01:21:51.600 --> 01:21:51.840 Dope. 1680 01:21:53.359 --> 01:21:54.359 That's where I started this. 1681 01:21:55.359 --> 01:21:57.800 If there's a house, then that probate has to be opened. 1682 01:21:57.880 --> 01:22:00.239 There's no way to transce that house without approbate. He 1683 01:22:00.279 --> 01:22:03.159 can open it. He is an interested party, like he 1684 01:22:03.520 --> 01:22:05.479 does not have to wait for them to open this probate, 1685 01:22:06.199 --> 01:22:07.159 you should you should? 1686 01:22:07.600 --> 01:22:10.319 Well, we say that, we say that, Dan, like like 1687 01:22:10.439 --> 01:22:12.359 Frank's going to figure out how to do that. What 1688 01:22:12.399 --> 01:22:15.479 you're really saying is Frank needs to hire an attorney. 1689 01:22:15.520 --> 01:22:18.560 And because this is in Wyoming or wherever he does, 1690 01:22:18.600 --> 01:22:20.680 he need to hire an attorney in that state. 1691 01:22:21.920 --> 01:22:24.520 Yeah, I mean, where the hellse New Mexico where the 1692 01:22:24.560 --> 01:22:25.479 probate is going to happen. 1693 01:22:25.880 --> 01:22:28.760 Yeah, yep, I don't care if it's Hawaii. He's got 1694 01:22:28.800 --> 01:22:30.079 to hire an attorney there. 1695 01:22:31.000 --> 01:22:34.199 Yeah, right, right on. Well, I think that's that's it. 1696 01:22:34.319 --> 01:22:38.159 It's it's really just suspicion, you know, feeling by the 1697 01:22:38.199 --> 01:22:41.239 way Mark you kicked but and I used to hate you. 1698 01:22:42.520 --> 01:22:43.520 Well, I'll be Dan. 1699 01:22:44.319 --> 01:22:48.239 I think Tom Tom got soft in his in his age. 1700 01:22:48.359 --> 01:22:51.359 Yeah, well Tom's we need Tom's doing. I appreciate that. 1701 01:22:51.439 --> 01:22:53.359 I'm going to put you on the wold dough. Hey, Dan, 1702 01:22:54.319 --> 01:22:56.800 I appreciate you coming on as always. I wanted to 1703 01:22:56.880 --> 01:22:59.840 ask you something else, something you taught me. God yours 1704 01:22:59.840 --> 01:23:03.640 a go. If something's in a trust though, and I 1705 01:23:03.680 --> 01:23:05.720 think I'm being cut out of a trust. 1706 01:23:06.239 --> 01:23:08.880 Trust aren't public record at all? Correct? 1707 01:23:09.800 --> 01:23:12.840 Yeah, So the only way is really to hire an 1708 01:23:12.920 --> 01:23:17.680 attorney and petition the court to look into the estate. 1709 01:23:17.800 --> 01:23:20.520 I mean, if someone really thinks they were cut out 1710 01:23:20.600 --> 01:23:24.880 of a trust or the siblings or whoever's getting all 1711 01:23:24.920 --> 01:23:27.560 the money, and the trustee doesn't want to talk to you, 1712 01:23:27.920 --> 01:23:30.079 I mean, really, what are your options? 1713 01:23:31.359 --> 01:23:34.680 Yeah, I mean you might need to file a lawsuits actually, 1714 01:23:34.720 --> 01:23:37.000 not even a probate case, because it's really like, once 1715 01:23:37.039 --> 01:23:39.880 things are in a trust or not necessarily under the 1716 01:23:39.960 --> 01:23:42.439 jurisdiction of the probate court, that can be a little 1717 01:23:42.439 --> 01:23:44.119 bit of a tricky decision to make as far as 1718 01:23:44.119 --> 01:23:46.439 whether you're opening a probate case or filing a lawsuit. 1719 01:23:46.520 --> 01:23:49.319 But yeah, it might take court action. That is one 1720 01:23:49.319 --> 01:23:51.399 of the benefits of trust. Actually, if you are cutting 1721 01:23:51.399 --> 01:23:52.800 someone out, it makes it a heck of a lot 1722 01:23:52.920 --> 01:23:55.640 harder for them to figure out to exactly what's going 1723 01:23:55.680 --> 01:23:59.800 on and challenge it. So, you know, sometimes we want 1724 01:23:59.840 --> 01:24:00.840 to accomplished that. 1725 01:24:01.279 --> 01:24:05.560 If somebody passes away along the same thing, Let's say 1726 01:24:06.159 --> 01:24:08.680 that caller right there, there's a house involved. Let's say 1727 01:24:08.680 --> 01:24:11.039 it wasn't the mother's name that passed away, nothing was 1728 01:24:11.079 --> 01:24:14.199 owed on it. It's worth whatever, five hundred thousand, and 1729 01:24:14.279 --> 01:24:17.560 if she didn't have a will, but she had four 1730 01:24:17.720 --> 01:24:21.640 kids and the husband has already passed away the four 1731 01:24:21.760 --> 01:24:24.920 kids without, without a will at all or a trust, 1732 01:24:25.279 --> 01:24:29.760 the four kids would each get twenty five percent, right, It. 1733 01:24:29.800 --> 01:24:32.079 Seems like that would be the answer. It depends on 1734 01:24:32.159 --> 01:24:34.520 New Mexico. A lot of that seems like it's almost 1735 01:24:34.560 --> 01:24:35.239 definitely the answer. 1736 01:24:35.399 --> 01:24:35.640 Yeah. 1737 01:24:35.680 --> 01:24:37.439 In Colorado it would definitely. 1738 01:24:37.119 --> 01:24:37.560 Be the answer. 1739 01:24:37.600 --> 01:24:42.960 You're saying, Yeah, so I think he might have something there. 1740 01:24:43.199 --> 01:24:46.800 I mean, as crazy as it sounds, he probably should 1741 01:24:46.840 --> 01:24:50.199 at this point reach out to an attorney in New 1742 01:24:50.239 --> 01:24:52.960 Mexico and just starts snooping. 1743 01:24:53.840 --> 01:24:54.039 Yeah. 1744 01:24:54.079 --> 01:24:56.119 I mean, if there's a house like that's all the 1745 01:24:56.199 --> 01:24:59.439 ownership is public record. You can get that dage from 1746 01:24:59.439 --> 01:25:02.920 a clerk or barter's office. And like I said, there's 1747 01:25:02.960 --> 01:25:05.319 no way to transfer house without a probate case. 1748 01:25:05.600 --> 01:25:06.359 I just can't do it. 1749 01:25:07.840 --> 01:25:10.800 That unless there's a beneficiary date. I don't know if 1750 01:25:10.800 --> 01:25:13.279 New Mexico has those like Colorado does, but that would 1751 01:25:13.279 --> 01:25:17.239 be public accord too, So there are easy ways to 1752 01:25:17.239 --> 01:25:20.600 figure out what's going on if there's a house insurance policy. 1753 01:25:20.720 --> 01:25:21.720 Not so much all. 1754 01:25:21.680 --> 01:25:24.560 Right, Listen, Dan McKenzie, I always say this, he is 1755 01:25:24.720 --> 01:25:28.119 a wealth of information, whether you have will and you've 1756 01:25:28.119 --> 01:25:30.880 had kids since, or now you have assets and you're 1757 01:25:30.920 --> 01:25:32.680 wondering do I need to trust? 1758 01:25:32.960 --> 01:25:34.039 Maybe you've got. 1759 01:25:33.920 --> 01:25:37.239 Parents that are aging into their eighties and you might 1760 01:25:37.319 --> 01:25:41.199 start thinking about protecting some of their assets from say 1761 01:25:41.239 --> 01:25:43.720 the medicaid system, if they ever have to go into 1762 01:25:43.760 --> 01:25:48.439 long term How about asset protection in general. This is 1763 01:25:48.840 --> 01:25:52.319 the guy, Dan McKenzie. I do appreciate you coming on 1764 01:25:52.399 --> 01:25:56.399 as always. You can find Dan at eight three three 1765 01:25:57.199 --> 01:26:02.680 co Plans eight three three co plan or cooplans dot co. 1766 01:26:03.000 --> 01:26:03.960 You're gonna love this guy. 1767 01:26:03.960 --> 01:26:07.239 Everybody holds tight Manny Matt Troy your next Matt's got 1768 01:26:07.239 --> 01:26:11.920 a comment on No. Matt apparently is a witness, a 1769 01:26:12.119 --> 01:26:16.319 witness to Shamrock. If you've been following the show today 1770 01:26:16.720 --> 01:26:21.279 Shamrock telling the caller that it's a metal building, all metal, 1771 01:26:21.279 --> 01:26:22.680 We're gonna hear from him first. 1772 01:26:22.720 --> 01:26:30.880 After this, go with a sure thing Denver's Best roofer 1773 01:26:31.000 --> 01:26:32.520 Excel Roofing dot com. 1774 01:26:32.560 --> 01:26:35.800 You don't pay a cent until you're content than. 1775 01:26:37.920 --> 01:26:41.119 Time for an insurance check up free no obligation comparison 1776 01:26:41.239 --> 01:26:44.800 call compass insurance paying too much your coverage at dozens 1777 01:26:44.840 --> 01:26:47.560 of insurance companies find Out Now three oh three, seven 1778 01:26:47.560 --> 01:26:49.920 to seven to one help. You'll think you're his only 1779 01:26:50.000 --> 01:26:52.479 customer when you choose Frank durand the real estate Man 1780 01:26:52.520 --> 01:26:55.920 dot com to list your home with Remax Alliance three 1781 01:26:56.000 --> 01:26:58.239 oh three nine two zero sixteen twenty two. 1782 01:27:00.199 --> 01:27:04.720 Three three seven one three eight two five five. By 1783 01:27:04.760 --> 01:27:06.279 the way, I want to tell you about a gridge 1784 01:27:06.319 --> 01:27:07.000 door company. 1785 01:27:07.039 --> 01:27:07.560 There was a. 1786 01:27:07.560 --> 01:27:10.560 Big, big, big, big, big, big, big, big lot of 1787 01:27:10.600 --> 01:27:12.359 money that came in and bought up a lot of 1788 01:27:12.399 --> 01:27:16.399 the little guys. And you think you're dealing with uh 1789 01:27:16.800 --> 01:27:19.560 one company that maybe had been around Colorado for a 1790 01:27:19.600 --> 01:27:23.000 long time, while you're not. You're dealing with a conglomerate 1791 01:27:23.039 --> 01:27:24.720 that owns about ten different companies. 1792 01:27:25.000 --> 01:27:28.079 So the people that we like, the people that we use. 1793 01:27:28.279 --> 01:27:31.880 One clear choice Doors dot Com and these guys have 1794 01:27:31.960 --> 01:27:33.600 show rooms up and down the front range. 1795 01:27:33.640 --> 01:27:34.560 If you're looking. 1796 01:27:34.359 --> 01:27:36.880 For either a new garage door of course, and it 1797 01:27:36.880 --> 01:27:39.279 doesn't matter what kind, or a new opener. They're a 1798 01:27:39.319 --> 01:27:43.319 great company. Chappie started it. He's a marine, and he 1799 01:27:43.520 --> 01:27:46.640 runs it very well, and you'll get good pricing and 1800 01:27:46.960 --> 01:27:48.840 they can come out and do a tune up, install 1801 01:27:48.880 --> 01:27:51.600 a new door. They did a couple openers for US, 1802 01:27:51.880 --> 01:27:58.159 but one clear choice doors dot Com. Now Manny has 1803 01:27:58.239 --> 01:28:02.079 been holding forever. But real quick, Manny, Matt, what is 1804 01:28:02.119 --> 01:28:04.760 your comment? You said you were a witness to the 1805 01:28:04.800 --> 01:28:08.119 steel building deal. Were you there and what did they say? 1806 01:28:08.319 --> 01:28:11.079 And to recap real quick, we had a caller up Robert. 1807 01:28:11.399 --> 01:28:14.119 Robert bought a steel building, or he thought he was 1808 01:28:14.399 --> 01:28:17.960 from a company called Shamrock Buildings in Fort Collins. When 1809 01:28:17.960 --> 01:28:21.319 they sent him the plans for the building, the engineered 1810 01:28:21.359 --> 01:28:24.840 wet stamp plans for the building. There was wood involved. 1811 01:28:24.840 --> 01:28:27.720 The polls were wood, and he said, I. 1812 01:28:27.680 --> 01:28:30.680 Don't want wood. I wanted the all steal we talked about. 1813 01:28:30.960 --> 01:28:33.039 They came back and said that's going to be twenty 1814 01:28:33.119 --> 01:28:36.199 thousand dollars more and he said, no, I don't want 1815 01:28:36.239 --> 01:28:38.800 to spend any more money. Give me my money back 1816 01:28:38.840 --> 01:28:42.039 to fifteen thousand dollars I put down. They offered him 1817 01:28:42.039 --> 01:28:45.760 half back because they claim they have seven thousand whatever 1818 01:28:45.800 --> 01:28:49.479 it is in engineering fees involved, so they're willing to 1819 01:28:49.520 --> 01:28:52.079 offer him half back. Matt, you were there, what did 1820 01:28:52.119 --> 01:28:52.560 they say? 1821 01:28:53.920 --> 01:28:56.600 Hey, when we were walking around the yard, he showed 1822 01:28:56.680 --> 01:28:59.920 him what the dimensions he wanted and he said. 1823 01:28:59.720 --> 01:29:00.960 I all medal. 1824 01:29:01.039 --> 01:29:03.520 I won an all medal, and we went over to 1825 01:29:03.560 --> 01:29:06.680 the old card board, which is rotting, and he said, 1826 01:29:06.680 --> 01:29:09.359 this is the reason I don't want Would I want 1827 01:29:09.560 --> 01:29:13.760 all metal? And the salesman said, I understand, I understand. 1828 01:29:14.159 --> 01:29:15.439 He never said it was. 1829 01:29:15.359 --> 01:29:16.319 A pull bar, and he. 1830 01:29:16.359 --> 01:29:20.760 Never said there was gonna be wood. He said. Robert said, O, no, 1831 01:29:20.880 --> 01:29:23.359 I want all medal because I do not want. 1832 01:29:23.159 --> 01:29:24.159 It to rot. 1833 01:29:25.279 --> 01:29:28.039 My god, you know what, Listen, I've got a pretty 1834 01:29:28.039 --> 01:29:31.399 good gut for this stuff. And I'm telling you right now, 1835 01:29:31.560 --> 01:29:34.399 do you know, Matt and I don't want to spend 1836 01:29:34.439 --> 01:29:37.439 forever on this. We've were working on it. Dmitri's on 1837 01:29:37.520 --> 01:29:40.880 it in the background. But do you know if that 1838 01:29:41.159 --> 01:29:44.479 salesperson is still with the company. 1839 01:29:44.800 --> 01:29:47.720 My understanding is that he either quit or got fired 1840 01:29:48.640 --> 01:29:49.840 pretty much after this. 1841 01:29:50.199 --> 01:29:54.760 I wonder do we have a way he took no notes, 1842 01:29:54.960 --> 01:29:58.039 that's Matt, that's fine, Matt, Matt, I get that. I 1843 01:29:58.159 --> 01:30:00.640 wonder if we have a way of commune in dedicating 1844 01:30:01.079 --> 01:30:05.359 and finding out this salesperson. And I'm not saying right now, Matt, 1845 01:30:05.399 --> 01:30:07.359 for you to come up with it, but it would 1846 01:30:07.439 --> 01:30:10.920 be interesting if, let's say he did get fired. If 1847 01:30:10.960 --> 01:30:14.439 you contacted him somehow, and he said, yes, I know 1848 01:30:14.520 --> 01:30:17.640 the guy wanted all steal. Then we've got these guys 1849 01:30:17.680 --> 01:30:20.760 where we want them. But you know, once again, I 1850 01:30:20.800 --> 01:30:23.760 think it's fair if he paid for the plans. But Matt, 1851 01:30:23.800 --> 01:30:26.479 I appreciate you calling in like that. I'm going to 1852 01:30:26.520 --> 01:30:28.800 put you on hold. I want to make sure Dmitri's 1853 01:30:28.840 --> 01:30:33.359 got your info. Okay, all right, And you were right there. 1854 01:30:34.399 --> 01:30:35.239 I was right there. 1855 01:30:35.399 --> 01:30:36.720 We were walking on and his. 1856 01:30:36.800 --> 01:30:40.159 Old one, his old one was would his old car 1857 01:30:40.279 --> 01:30:41.800 port and it was rotting. 1858 01:30:42.800 --> 01:30:44.600 Yes, that's the whole reason. 1859 01:30:44.319 --> 01:30:46.840 The story comes together. The story. 1860 01:30:46.880 --> 01:30:49.640 Listen, man, I can only report both sides, and the 1861 01:30:49.640 --> 01:30:52.720 only sides I'm hearing is one the other side doesn't 1862 01:30:52.720 --> 01:30:56.119 want to come on the air. Shamrock buildings. Even if 1863 01:30:56.159 --> 01:30:58.039 you don't want to come on the air, they're listening 1864 01:30:58.079 --> 01:31:01.199 at this point. I guarantee their at this point. So 1865 01:31:01.239 --> 01:31:02.800 I'm going to talk to you, and I'm going to 1866 01:31:02.800 --> 01:31:05.319 talk to your attorneys real quick. Over the year one, 1867 01:31:05.760 --> 01:31:08.239 I can have an opinion, and in my opinion, you 1868 01:31:08.279 --> 01:31:10.680 should not be keeping seventy five hundred dollars. 1869 01:31:10.960 --> 01:31:15.439 In my opinion, I believe this guy. I believe not 1870 01:31:15.520 --> 01:31:19.000 only his witness Matt, but the caller I believe they 1871 01:31:19.079 --> 01:31:22.159 wanted in all steel building. In fact, I'd like to 1872 01:31:22.159 --> 01:31:24.840 see a picture. Tell Matt, I'd like to see a 1873 01:31:24.880 --> 01:31:28.359 picture of his old car port with rotting wood if 1874 01:31:28.399 --> 01:31:31.600 he actually had it, Because man, does that lace his 1875 01:31:31.760 --> 01:31:32.840 story up beautifully. 1876 01:31:32.880 --> 01:31:35.239 Yeah, this changes everything, And it would be great if 1877 01:31:35.239 --> 01:31:39.439 somebody retained that salesman's business card. So frequently those will 1878 01:31:39.479 --> 01:31:41.760 have a personal cell number on them, so he will 1879 01:31:41.760 --> 01:31:43.039 make it a lot easier for us to get a 1880 01:31:43.039 --> 01:31:43.800 hold of the sales room. 1881 01:31:43.840 --> 01:31:46.079 Well, I got the hound dog on it over here, man, 1882 01:31:46.760 --> 01:31:48.840 but that could be used different ways. You could either 1883 01:31:48.920 --> 01:31:51.119 be a woman chaser or you know, you're good at 1884 01:31:51.119 --> 01:31:55.319 sniffing stuff out. I'm just going to leave that conversation 1885 01:31:55.399 --> 01:31:58.439 where it went. Dimitri's on it, make sure we got 1886 01:31:58.439 --> 01:32:02.439 match information, and then, man, you've been holding forever one 1887 01:32:02.479 --> 01:32:06.319 line open three oh three Martino three three seven two 1888 01:32:06.399 --> 01:32:09.680 five five. First of all, manny, I really appreciate your holding. 1889 01:32:09.840 --> 01:32:12.520 What is the issue with plumbing? And then like it 1890 01:32:12.600 --> 01:32:14.359 or not, I'm gonna have to put you back on hold. 1891 01:32:14.359 --> 01:32:17.439 But that gives me time to contemplate where we're going 1892 01:32:17.520 --> 01:32:17.880 with this. 1893 01:32:19.760 --> 01:32:25.119 Okay, sounds good. So issue with plumbing. My water heater 1894 01:32:25.159 --> 01:32:28.600 went out. It's in our basement of our home. Called 1895 01:32:28.640 --> 01:32:35.039 the plumbing company. They came out, replaced the water heater. 1896 01:32:37.359 --> 01:32:40.640 The tech that replaced the water heater drained the old 1897 01:32:40.760 --> 01:32:48.199 water heater into our discharge shoot for our washer and 1898 01:32:48.720 --> 01:32:54.159 took our discharge tube out of the drain. But his 1899 01:32:54.600 --> 01:33:01.199 then water, Oh did not replace the drain or are what. 1900 01:33:01.159 --> 01:33:04.880 Did it flood? What did it flood? Manny? 1901 01:33:04.880 --> 01:33:07.000 It flooded my laundry rope? 1902 01:33:07.199 --> 01:33:09.800 And how much damage? Just the number right now? 1903 01:33:11.720 --> 01:33:15.239 So uh like no, wait. 1904 01:33:15.159 --> 01:33:17.359 Wait, manny, hold on, This is where I'm going to 1905 01:33:17.399 --> 01:33:20.039 end up putting you on hold. But how much damage 1906 01:33:20.039 --> 01:33:22.560 are we talking about the flood cause. 1907 01:33:24.359 --> 01:33:28.039 It's probably in the two three dollars range? 1908 01:33:28.039 --> 01:33:29.840 All right, hold on, hold on. 1909 01:33:29.960 --> 01:33:32.479 I want to know who the company was, whether or 1910 01:33:32.520 --> 01:33:36.000 not they acknowledged it, and then a lot more questions. 1911 01:33:36.720 --> 01:33:37.560 This is crazy. 1912 01:33:37.640 --> 01:33:46.079 Hold tight, Go with a sure thing Denver's Best roofer 1913 01:33:46.199 --> 01:33:49.119 Excel Roofing dot com. You don't pay a cent until 1914 01:33:49.159 --> 01:33:55.600 you're content. Time for an insurance check up free, no obligation. 1915 01:33:55.640 --> 01:33:59.479 In comparison, call compass insurance paying too much your coverage 1916 01:33:59.479 --> 01:34:02.119 a dozen of insurance companies find out now three all 1917 01:34:02.199 --> 01:34:04.680 three seven seven to one help. You'll think you're his 1918 01:34:04.840 --> 01:34:07.399 only customer when you choose Frank durand the real estate 1919 01:34:07.520 --> 01:34:10.760 man dot com to list your home with Remax Alliance 1920 01:34:11.000 --> 01:34:18.520 three oh three nine two zero sixteen twenty two all. 1921 01:34:18.479 --> 01:34:21.319 Right, three oh three seven one three a two five five. 1922 01:34:22.640 --> 01:34:25.159 In fact, if you go to our YouTube channel, did 1923 01:34:25.159 --> 01:34:27.960 you already post that link? SU's hand? Don't post that 1924 01:34:28.039 --> 01:34:30.199 link yet. I've got a better idea with that. I'm 1925 01:34:30.199 --> 01:34:31.960 not gonna do it. If you listen on YouTube, you 1926 01:34:32.000 --> 01:34:34.399 know what I'm talking about. But three oh three seven 1927 01:34:34.479 --> 01:34:38.159 one three eight two five five three zero three Martino, 1928 01:34:38.239 --> 01:34:41.800 by the way, fix it twenty four to seven. You 1929 01:34:41.840 --> 01:34:44.840 know how many sump pumps aren't working and you don't 1930 01:34:44.840 --> 01:34:47.119 even know they're not working until it's too late. 1931 01:34:47.680 --> 01:34:48.800 And let me tell you something. 1932 01:34:48.840 --> 01:34:51.600 If you have a finished basement or not, there is 1933 01:34:51.640 --> 01:34:54.199 things that if they get wet, including the dry wall 1934 01:34:54.279 --> 01:34:56.880 down there where they got to cut it out, replace it, 1935 01:34:57.000 --> 01:34:59.760 retape it, and paint it. And if you have carpet 1936 01:34:59.840 --> 01:35:02.600 or flooring, think about that headache. If you have not 1937 01:35:02.880 --> 01:35:06.680 had your sump pump checked in a while or cleaned. 1938 01:35:07.239 --> 01:35:09.359 More importantly, you got to call fix It twenty four 1939 01:35:09.399 --> 01:35:11.800 to seven. They're gonna come out for forty nine bucks. 1940 01:35:11.840 --> 01:35:14.560 You got to mention the show forty nine bucks. They're 1941 01:35:14.560 --> 01:35:17.039 gonna take it part. They're gonna clean it, they're gonna 1942 01:35:17.039 --> 01:35:19.920 pressure check it, make sure it works perfectly, and put 1943 01:35:19.920 --> 01:35:21.800 it back. The reason they do it they want to 1944 01:35:21.840 --> 01:35:25.239 introduce the company to you. They do plumbing, heating, cooling, 1945 01:35:25.279 --> 01:35:28.239 and electric and drain cleaning. They do all of that, 1946 01:35:28.640 --> 01:35:30.399 but they're giving you this deal. And if you go, 1947 01:35:30.439 --> 01:35:32.399 how do I know if I have a sumpump? Mark, 1948 01:35:32.800 --> 01:35:35.560 I'll tell you how. If you have a basement, you 1949 01:35:35.840 --> 01:35:39.800 probably have a sumpump. Check them out fixmihome dot com. 1950 01:35:39.840 --> 01:35:43.680 That offer is only good for like maybe the next week. 1951 01:35:43.920 --> 01:35:45.760 You don't have to have it done in the next week, 1952 01:35:45.800 --> 01:35:48.159 but you got to get it booked forty nine bucks. 1953 01:35:48.279 --> 01:35:51.840 Usually that's a couple hundred dollars. But I promise you 1954 01:35:51.960 --> 01:35:55.439 on this show, every single year we have people call 1955 01:35:55.760 --> 01:35:58.840 where there's some pump didn't work and they're flooded. Don't 1956 01:35:58.880 --> 01:36:00.000 let it happen to you. 1957 01:36:00.079 --> 01:36:03.439 If you haven't checked it, fix Myhome dot Com call 1958 01:36:03.520 --> 01:36:05.239 him up, get it scheduled fix. 1959 01:36:05.079 --> 01:36:09.520 Myhome dot Com. Now, Manny man, he's got a plumbing issue. 1960 01:36:09.520 --> 01:36:12.199 This one's crazy. So basically, you had a new water 1961 01:36:12.239 --> 01:36:14.920 heater put in. In order to do that, they got 1962 01:36:14.960 --> 01:36:18.520 to drain the other one. So most utility rooms, you're 1963 01:36:18.520 --> 01:36:21.439 going to have your water heater sitting there. He also 1964 01:36:21.479 --> 01:36:25.319 has his washer close by, and he's got basically two 1965 01:36:25.439 --> 01:36:29.079 pipes running into the drain. When they went to drain 1966 01:36:29.159 --> 01:36:37.399 the water heater, they removed the pipe from your washing machine, right, Manny. 1967 01:36:36.199 --> 01:36:37.760 They removed the pipe from. 1968 01:36:37.560 --> 01:36:42.640 The drain from your washing machine pipe. Ye, yes, so 1969 01:36:42.800 --> 01:36:44.760 they just set it aside. I get it. 1970 01:36:45.079 --> 01:36:47.399 Then they then they got rid of the water heater 1971 01:36:48.000 --> 01:36:51.279 and they left. They never put the pipe from the 1972 01:36:51.479 --> 01:36:54.359 washing machine back in the drain, and they're the ones 1973 01:36:54.399 --> 01:36:57.479 that moved it. And then you ran a cycle and 1974 01:36:57.520 --> 01:37:00.079 you flooded, and all of a sudden you got a 1975 01:37:00.119 --> 01:37:04.560 two grand worth of damage. Right yeah, So what's the 1976 01:37:04.600 --> 01:37:06.920 big deal? Why aren't they fixing it? I mean, Mark 1977 01:37:07.000 --> 01:37:10.439 Schamansky genesism. Mark, you already knew what he was going 1978 01:37:10.520 --> 01:37:11.000 to say. 1979 01:37:10.800 --> 01:37:13.239 As soon as the story started. I knew exactly what happened. 1980 01:37:13.720 --> 01:37:16.840 What I'm dying to know is why wouldn't they fix it? 1981 01:37:16.960 --> 01:37:17.079 Right? 1982 01:37:17.119 --> 01:37:18.600 You should just go in there to take care of it. 1983 01:37:18.720 --> 01:37:19.760 He should just fix it. 1984 01:37:21.399 --> 01:37:23.960 So they are they aren't fixing it. 1985 01:37:24.359 --> 01:37:26.479 The thing is, as I was trying to get, you know, 1986 01:37:26.800 --> 01:37:29.039 I've got I couldn't sleep in the room. I've got 1987 01:37:29.760 --> 01:37:37.960 seven fans and an air oh humidifier running for several days. 1988 01:37:38.000 --> 01:37:38.199 Now. 1989 01:37:38.239 --> 01:37:40.159 They sent over a. 1990 01:37:42.000 --> 01:37:43.720 A what do you call them? 1991 01:37:44.039 --> 01:37:45.159 Restoration company? 1992 01:37:45.279 --> 01:37:49.760 He's the restoration company. He sucked out all of our 1993 01:37:49.800 --> 01:37:54.079 carpet and we have these fans drying everything out. 1994 01:37:54.119 --> 01:37:58.119 Because the yeah, that's so far everything sounds. I'm telling you, 1995 01:37:58.159 --> 01:38:00.560 I'm actually happier telling me this. I you were going 1996 01:38:00.600 --> 01:38:02.960 to say they're doing nothing. So where does the concern 1997 01:38:03.079 --> 01:38:04.880 come in or what is your want? 1998 01:38:06.920 --> 01:38:09.720 So I had contracted them, they paid. 1999 01:38:09.960 --> 01:38:11.079 I paid fifteen. 2000 01:38:11.079 --> 01:38:13.520 Dollars for them to do the job. And now I've 2001 01:38:13.560 --> 01:38:17.479 got to have all these fans running for days. I've 2002 01:38:17.479 --> 01:38:20.439 got to have a contractor come in and so. 2003 01:38:20.479 --> 01:38:23.520 Manny, it's a parent, Manny, Manny, Manny, I just want 2004 01:38:23.520 --> 01:38:24.319 to cut to the chase. 2005 01:38:24.359 --> 01:38:25.000 It's a parent. 2006 01:38:25.159 --> 01:38:28.840 You're looking for a compensation for what and what is 2007 01:38:28.880 --> 01:38:29.399 the number? 2008 01:38:31.680 --> 01:38:33.600 I'm just looking to get at least some of that 2009 01:38:33.720 --> 01:38:35.039 money back, not all of it. 2010 01:38:35.319 --> 01:38:38.880 Or wait, wait, wait, waitit manny, I still don't understand 2011 01:38:38.920 --> 01:38:44.640 what money back for the actual heat are they installed. 2012 01:38:46.039 --> 01:38:47.640 Not for the heater, for the labor? 2013 01:38:48.560 --> 01:38:49.960 What labor did you pay? 2014 01:38:51.800 --> 01:38:52.680 Fifteen hundred? 2015 01:38:53.399 --> 01:38:53.840 You paid? 2016 01:38:53.880 --> 01:38:55.600 Okay, hold on, Manny, I want to make sure I 2017 01:38:55.640 --> 01:38:58.640 understand your want. You paid what was the total for 2018 01:38:58.720 --> 01:39:01.560 the water heater parts? Late we total total job? 2019 01:39:03.239 --> 01:39:06.560 Fifteen hundred? Bought the water heater? 2020 01:39:07.279 --> 01:39:08.880 Yep, I bought the water heater. 2021 01:39:09.279 --> 01:39:12.960 I see you bought the water heater. You think because 2022 01:39:13.000 --> 01:39:16.399 they created this chaos, even though they're doing the right 2023 01:39:16.479 --> 01:39:19.279 thing and cleaning it up, you're having to live with 2024 01:39:19.399 --> 01:39:22.960 the fans, the smell, and everything that goes along with it. 2025 01:39:23.159 --> 01:39:25.000 You know, I've got my own. 2026 01:39:24.840 --> 01:39:26.760 Thoughts on this, but I want to ask people here, 2027 01:39:26.800 --> 01:39:32.119 Mark Schamansky, Genesis Total Exteriors, what do you think? Honestly, 2028 01:39:32.199 --> 01:39:34.880 let's pretend I know you don't do water heaters, but 2029 01:39:34.960 --> 01:39:37.319 let's pretend this happens. Where are you at with this? 2030 01:39:37.560 --> 01:39:40.119 I'd probably give them half half back half back? 2031 01:39:40.279 --> 01:39:44.720 Now, Matt Paragon Services, you bring a unique position to 2032 01:39:44.800 --> 01:39:47.800 this because a lot of homeowners that you deal with 2033 01:39:48.159 --> 01:39:50.680 that have claims where they can't stay in the house. 2034 01:39:51.079 --> 01:39:54.520 A flood, maybe maybe a fire, smoke damage, anything like that. 2035 01:39:55.880 --> 01:40:00.239 Most homeowner policies actually cover living in a hotel. We're 2036 01:40:00.279 --> 01:40:03.159 living somewhere for a little bit while it's being done. 2037 01:40:03.560 --> 01:40:04.720 What do you make of. 2038 01:40:04.640 --> 01:40:09.079 This, Well, it doesn't sound like the home was completely inhabitable. 2039 01:40:09.680 --> 01:40:13.319 I mean, are there multiple stories or is this? Yeah, 2040 01:40:13.399 --> 01:40:15.199 paint a picture of the house, Manny. 2041 01:40:16.720 --> 01:40:17.279 Can you live? 2042 01:40:17.399 --> 01:40:20.159 Wait? Wait, you are in the basement? You sleep in 2043 01:40:20.199 --> 01:40:26.920 the basement. Yes, well, that's weird. Explain that. I just 2044 01:40:26.960 --> 01:40:28.680 can't glance over there. Why is that. 2045 01:40:30.600 --> 01:40:30.680 So? 2046 01:40:31.159 --> 01:40:31.279 Uh? 2047 01:40:31.560 --> 01:40:33.920 We have our bedroom in the basement. Right across from 2048 01:40:33.960 --> 01:40:36.000 our bedroom is the laundry room. 2049 01:40:37.000 --> 01:40:38.800 And no, no, no, but why do you live in 2050 01:40:38.840 --> 01:40:40.880 your Why don't you live upstairs? 2051 01:40:40.920 --> 01:40:42.640 Why don't you live on ground level? 2052 01:40:42.680 --> 01:40:44.920 I don't, Yes, we do. 2053 01:40:45.079 --> 01:40:47.960 We do live upstairs, but we sleep in our basement 2054 01:40:48.000 --> 01:40:48.640 with our bedroom. 2055 01:40:49.000 --> 01:40:51.760 Okay, it's just cooler down there. I mean, I'm trying 2056 01:40:51.800 --> 01:40:52.880 to throw me a bone here. 2057 01:40:52.960 --> 01:40:57.000 Why it's cooler down there, and it's the one of 2058 01:40:57.000 --> 01:40:58.439 the biggest rooms we have in our house. 2059 01:40:58.520 --> 01:41:01.079 Okay, fair enough, Well, in that in that circumstance, I 2060 01:41:01.079 --> 01:41:05.119 mean you're these dehumidifiers and these air scrubbers are loud, 2061 01:41:05.479 --> 01:41:08.199 really loud. Yeah, and so while those are running, yeah, 2062 01:41:08.239 --> 01:41:10.000 I can see not wanting to stay there. 2063 01:41:10.159 --> 01:41:11.439 How many days is it, Penn? 2064 01:41:13.319 --> 01:41:16.840 It's been since Monday night. 2065 01:41:17.560 --> 01:41:17.760 Yeah. 2066 01:41:17.800 --> 01:41:20.159 And the mitigation company's gonna want to keep those fans 2067 01:41:20.239 --> 01:41:22.079 rolling because that's just money. 2068 01:41:22.159 --> 01:41:22.520 How much? 2069 01:41:22.520 --> 01:41:25.239 What a just guys, I don't know this. I mean 2070 01:41:25.439 --> 01:41:29.000 a decent a decent hotel room. I mean, it's never 2071 01:41:29.079 --> 01:41:31.119 going to replace your house because you have your kitchen. 2072 01:41:31.359 --> 01:41:35.600 What is the general expenditure per day or per diem? 2073 01:41:35.720 --> 01:41:36.840 Like two fifty a day? 2074 01:41:36.840 --> 01:41:38.760 And I'm asking you, mad, I mean, what do most 2075 01:41:38.800 --> 01:41:41.640 policies ask? Yeah, that's reasonable. If you have dogs, you 2076 01:41:41.680 --> 01:41:42.439 need pet friendly. 2077 01:41:42.560 --> 01:41:44.359 I mean, if you have five people in your home, 2078 01:41:44.399 --> 01:41:45.600 you need a rental house? 2079 01:41:45.720 --> 01:41:46.079 How much? 2080 01:41:46.600 --> 01:41:49.399 And so you want the entire fifteen hundred back? Let's 2081 01:41:49.439 --> 01:41:51.560 take two fifty a day. The thing's going to be 2082 01:41:51.640 --> 01:41:52.720 done in five days? 2083 01:41:53.119 --> 01:41:53.479 Yeah? 2084 01:41:53.560 --> 01:41:58.119 Yeah, okay, one thousand bucks. What company is it? 2085 01:41:58.119 --> 01:42:02.399 It is affordable coming, affordable plumbing and eating. 2086 01:42:02.920 --> 01:42:05.159 And have you actually went to them on this? 2087 01:42:07.119 --> 01:42:07.319 Yes? 2088 01:42:07.600 --> 01:42:09.399 I called them the same day. 2089 01:42:09.359 --> 01:42:10.359 And what did they say? 2090 01:42:10.680 --> 01:42:10.920 Again? 2091 01:42:11.000 --> 01:42:14.479 Theyday okay, well we'll send the guy out. 2092 01:42:14.520 --> 01:42:16.359 No no, no, no no, no, I'm talking. 2093 01:42:16.399 --> 01:42:19.199 Wait wait, Manny, you're get I understand you've talked to him, 2094 01:42:19.239 --> 01:42:20.600 and I get the story so far. 2095 01:42:20.720 --> 01:42:21.520 I'm asking you. 2096 01:42:21.800 --> 01:42:24.600 Have you said, hey, we've been sitting here for four 2097 01:42:24.720 --> 01:42:27.119 days listening to this. We got a few more days. 2098 01:42:27.279 --> 01:42:31.840 I want my fifteen hundred back. Yes I did, Okay, 2099 01:42:31.880 --> 01:42:33.560 I want to know what they said. 2100 01:42:33.920 --> 01:42:42.680 Right after this, go with a sure thing Denver's Best 2101 01:42:42.760 --> 01:42:44.720 roofer Excel Roofing dot com. 2102 01:42:44.760 --> 01:42:46.760 You don't pay a cent until you're content. 2103 01:42:50.159 --> 01:42:53.319 Time for an insurance check up free no obligation comparison 2104 01:42:53.479 --> 01:42:57.039 call Compass Insurance paying too much your coverage at dozens 2105 01:42:57.039 --> 01:42:59.720 of insurance companies find out now three O three seven 2106 01:42:59.760 --> 01:43:02.640 seven and wan help. You'll think you're his only customer 2107 01:43:02.720 --> 01:43:04.960 when you choose Frank durand the real estate Man dot 2108 01:43:05.000 --> 01:43:08.279 com to list your home with Remax Alliance three oh 2109 01:43:08.359 --> 01:43:13.359 three nine two zero sixteen twenty two. 2110 01:43:14.399 --> 01:43:16.760 All right, three O three seven one three eight two 2111 01:43:16.800 --> 01:43:20.359 five five, don't forget three oho three Martino. Tell your friends, 2112 01:43:20.399 --> 01:43:23.520 Tell your neighbors, we love kicking ass, taking names. You've 2113 01:43:23.520 --> 01:43:25.880 been ripped off if you listen to the show. You 2114 01:43:25.920 --> 01:43:28.800 know what we do. Now, Manny, I'm gonna go back 2115 01:43:28.800 --> 01:43:30.479 to you right now. I want to know what this 2116 01:43:30.600 --> 01:43:34.399 contractor said. They screwed up, They created a couple grand 2117 01:43:34.439 --> 01:43:37.520 in damages. They did the right thing. Affordable Plumbing and 2118 01:43:37.520 --> 01:43:40.600 Heating did the right thing. They called a restoration company, 2119 01:43:40.600 --> 01:43:43.880 you got fans, set up a dehumidifier. You called up 2120 01:43:43.880 --> 01:43:46.359 and said, hey, we're living down here in our basement 2121 01:43:46.760 --> 01:43:49.520 for the past week, and this is where it happened, 2122 01:43:49.560 --> 01:43:52.000 by the way, but your bedroom happens to be down there. 2123 01:43:52.199 --> 01:43:53.399 And what did they say? 2124 01:43:55.600 --> 01:43:58.920 So, they said that they would put in a claim 2125 01:43:59.520 --> 01:44:05.159 with their insurance company, okay, and that the insurance company 2126 01:44:05.239 --> 01:44:06.159 be reaching out to me. 2127 01:44:06.359 --> 01:44:06.720 Okay. 2128 01:44:08.279 --> 01:44:10.119 It's not that I'm wanting all the money back. 2129 01:44:10.479 --> 01:44:12.159 I mean half would be fine. 2130 01:44:12.239 --> 01:44:15.119 Well no, wait, let's ask a guy that wait, wait, Manny, 2131 01:44:15.199 --> 01:44:15.760 this is great. 2132 01:44:15.800 --> 01:44:18.119 You call today Matt with Paragon Services. 2133 01:44:18.359 --> 01:44:22.359 That's all he deals with commercial policies, residential policies. 2134 01:44:22.640 --> 01:44:24.239 He's the insurance guy. Man. 2135 01:44:24.520 --> 01:44:29.520 So most in the case of a plumbing and heating company, 2136 01:44:30.000 --> 01:44:33.840 would they typically pay the insurance company that is not 2137 01:44:33.880 --> 01:44:34.640 the company. 2138 01:44:34.359 --> 01:44:36.600 If they truly did turn it over. Do you think 2139 01:44:36.640 --> 01:44:39.159 they'd pay. I do, yes, you think they would pay? 2140 01:44:39.399 --> 01:44:42.640 Manny, I think you're going to get compensated at least 2141 01:44:42.720 --> 01:44:46.479 two hundred and fifty dollars. Well, wait a minute, I 2142 01:44:46.680 --> 01:44:50.279 just thought of something though. Everybody better hold tight because 2143 01:44:50.600 --> 01:44:53.560 I think that's a user or lose it, Matt. We'll 2144 01:44:53.600 --> 01:44:57.119 talk about that after the break. If you don't have receipts, 2145 01:44:57.159 --> 01:45:00.159 you might not get anything. It's important you hang on. 2146 01:45:04.159 --> 01:45:07.399 Go with a sure thing Denver's Best roofer Excel Roofing 2147 01:45:07.520 --> 01:45:08.079 dot com. 2148 01:45:08.119 --> 01:45:10.119 You don't pay a cent until you're content. 2149 01:45:11.720 --> 01:45:16.000 Wait time for an insurance check up free no obligation 2150 01:45:16.119 --> 01:45:20.000 comparison call Compass Insurance paying too much your coverage at 2151 01:45:20.039 --> 01:45:22.760 dozens of insurance companies find out now three all three 2152 01:45:22.920 --> 01:45:26.079 seven seven one help. You'll think you're his only customer 2153 01:45:26.079 --> 01:45:28.359 when you choose Frank durand the real estate Man dot 2154 01:45:28.399 --> 01:45:31.680 com to list your home with Remax Alliance three all 2155 01:45:31.760 --> 01:45:34.199 three nine two zero sixteen twenty two. 2156 01:45:34.399 --> 01:45:44.640 Yeah you need advice? Who you don't have a. 2157 01:45:46.319 --> 01:45:46.840 Welcome? 2158 01:45:47.039 --> 01:45:52.279 Runxious as fast as we can show Shooter's gonna help come. 2159 01:45:52.840 --> 01:45:58.680 Man six is the Troubleshooter show. No Tom Martinez Welcome, 2160 01:45:58.800 --> 01:46:00.000 Welcome to the only show. 2161 01:46:00.159 --> 01:46:00.520 It's kind. 2162 01:46:00.520 --> 01:46:03.359 We're here to solve problems, answer your questions, take complaints, 2163 01:46:03.800 --> 01:46:07.520 and make your life just a little bit better. We've 2164 01:46:07.520 --> 01:46:08.640 got a lot of cooking today. 2165 01:46:08.680 --> 01:46:10.640 In fact, we've got a lot of updates popping up 2166 01:46:10.640 --> 01:46:12.479 tomorrow to By the way, tomorrow's card Day. 2167 01:46:12.640 --> 01:46:15.119 Don't forget too that. Three h three Martino works on 2168 01:46:15.199 --> 01:46:17.720 and off the air. You can always email us help 2169 01:46:17.720 --> 01:46:20.560 at troubleshooter dot com. You got a question, we'd love 2170 01:46:20.600 --> 01:46:23.039 to hear from you, We'll email you back. The other 2171 01:46:23.119 --> 01:46:26.640 thing is tell your friends, your family, Tell people anywhere. 2172 01:46:26.680 --> 01:46:29.560 I don't care where you live. We have fifty thousand 2173 01:46:29.600 --> 01:46:33.560 plus a month just on the iHeart app that listen 2174 01:46:33.640 --> 01:46:36.319 to us monthly. Tell your friends. I don't care if 2175 01:46:36.359 --> 01:46:39.359 you're in South Carolina. Tell all your friends if they 2176 01:46:39.439 --> 01:46:41.600 got a problem, call the show and to tune in 2177 01:46:42.079 --> 01:46:45.840 three zero three Martino. If we don't answer after the show, 2178 01:46:46.159 --> 01:46:50.039 I promise we'll get back to you pretty quickly, generally 2179 01:46:50.119 --> 01:46:54.199 within twenty four hours, if not twelve. Now I'm going 2180 01:46:54.239 --> 01:46:57.000 to finish up with Manny. And if you listen to 2181 01:46:57.000 --> 01:46:59.439 all four hours, you got to understand I have to 2182 01:46:59.439 --> 01:47:02.680 recap do it quick. He hired a company install a 2183 01:47:02.720 --> 01:47:06.439 water heater. They had to remove one pipe from the 2184 01:47:06.720 --> 01:47:10.319 washing machine in the utility room in order to access 2185 01:47:10.439 --> 01:47:13.560 the drain better to drain the old water heater. So 2186 01:47:13.600 --> 01:47:16.680 they drained the old water heater into the drain, got 2187 01:47:16.760 --> 01:47:18.920 rid of it, installed the new one. All of that 2188 01:47:18.960 --> 01:47:23.199 went perfect. They forgot to hook the washing machine back 2189 01:47:23.319 --> 01:47:26.319 up to the drain. So as they're doing laundry and 2190 01:47:26.399 --> 01:47:29.319 it's getting rid of the water after the wash cycle, 2191 01:47:29.880 --> 01:47:33.439 there is freaking water all over the place. The carpets 2192 01:47:33.439 --> 01:47:36.359 wet everything. It's a finished basement. In fact, it's a 2193 01:47:36.399 --> 01:47:40.159 bedroom in their basement, and then that's where they sleep. 2194 01:47:40.640 --> 01:47:43.479 So Manny wants them. 2195 01:47:43.560 --> 01:47:47.039 They're doing The company affordable plumbing and heating honestly is 2196 01:47:47.039 --> 01:47:51.079 doing everything perfectly. They're doing everything any good company would do. 2197 01:47:51.359 --> 01:47:54.319 They sent out a restoration. They're turning it over to 2198 01:47:54.359 --> 01:47:57.760 their insurance. But Manny wants the labor back and what 2199 01:47:57.840 --> 01:48:00.079 the company told them. And if I was a company, 2200 01:48:00.159 --> 01:48:02.079 I tell them the exact same thing. So I'm going 2201 01:48:02.119 --> 01:48:05.600 to tell you that many But here's the deal. I 2202 01:48:05.680 --> 01:48:09.359 thought about this and then I conferred with Matt over 2203 01:48:09.399 --> 01:48:13.560 the break. Listen to this man if you don't have receipts, 2204 01:48:14.159 --> 01:48:17.039 you're not going to get reimbursed. In other words, if 2205 01:48:17.079 --> 01:48:19.479 you didn't rent a house or go to a hotel, 2206 01:48:19.840 --> 01:48:22.640 or have to go out to dinner or whatever you 2207 01:48:22.680 --> 01:48:25.479 would have to do, you're not going to get anything 2208 01:48:25.520 --> 01:48:26.920 from that insurance company. 2209 01:48:26.960 --> 01:48:30.800 Matt explain, Yeah, that's paid when incurred. Usually, So if 2210 01:48:30.840 --> 01:48:35.079 you agree with either the insurance company or the plumbing 2211 01:48:35.079 --> 01:48:37.079 company that hey, I can't live here, I need a 2212 01:48:37.079 --> 01:48:39.600 hotel room, then you go to a hotel room, save 2213 01:48:39.640 --> 01:48:42.960 your receipt and submit that and get reimbursed. They're not 2214 01:48:43.000 --> 01:48:47.800 just going to write a check for an ambiguous statement saying. 2215 01:48:47.520 --> 01:48:49.319 Well I needed to stay outside the house. 2216 01:48:49.399 --> 01:48:51.760 Yeah, they don't care. If you didn't incur it, you're 2217 01:48:51.760 --> 01:48:54.279 not going to do it. So I would suggest, if 2218 01:48:54.359 --> 01:48:56.920 you don't want to live there while those fans are 2219 01:48:56.960 --> 01:48:58.920 still going on, you go stay at a hotel. 2220 01:48:59.199 --> 01:48:59.760 I mean, don't go. 2221 01:49:00.319 --> 01:49:02.520 They're not going to pay for the ritz Carlton, but 2222 01:49:02.600 --> 01:49:05.239 go do what you need to do and then you'll 2223 01:49:05.279 --> 01:49:09.159 have those receipts and you can go out to eat generally, right, Matt, 2224 01:49:09.199 --> 01:49:10.720 I mean just all normal stuff. 2225 01:49:10.720 --> 01:49:11.239 They would take. 2226 01:49:11.319 --> 01:49:13.479 You know, your daily average of what you would spend 2227 01:49:13.560 --> 01:49:16.800 on food and apply that. You know, eating out is expensive, 2228 01:49:16.880 --> 01:49:19.640 typically more than eating at home, and they pay for 2229 01:49:19.680 --> 01:49:20.239 the overage. 2230 01:49:20.439 --> 01:49:22.520 Yeah, so I mean you can do that many But 2231 01:49:22.600 --> 01:49:26.319 that insurance company, I highly doubt is going to refund that. 2232 01:49:26.600 --> 01:49:29.760 I mean highly doubt give you a number like that. 2233 01:49:29.920 --> 01:49:33.680 You would have to go to Affordable themselves. And I'm 2234 01:49:33.720 --> 01:49:37.000 not so sure. I don't know how I feel about that. 2235 01:49:37.159 --> 01:49:39.920 I think I go back to what Mark Schamansky says. 2236 01:49:40.359 --> 01:49:43.920 I'd ask him for half, wait to the denial, wait 2237 01:49:44.000 --> 01:49:47.079 to the denial on that part of the claim, and 2238 01:49:47.159 --> 01:49:51.279 then ask the owner of Affordable if he would refund half. 2239 01:49:51.319 --> 01:49:53.920 I think that's fair. They really are doing the right 2240 01:49:53.960 --> 01:49:54.479 stuff here. 2241 01:49:54.520 --> 01:49:54.800 Man. 2242 01:49:56.720 --> 01:49:58.600 Okay, thank you so much for your help. 2243 01:49:58.680 --> 01:50:01.479 You're welcome, or go out incurse some cost right now. 2244 01:50:01.520 --> 01:50:03.560 If it's still going to be there, go have a 2245 01:50:03.640 --> 01:50:04.920 nice weekend. Downtown. 2246 01:50:05.159 --> 01:50:07.640 I don't mean downtown Denver, I mean somewhere where you 2247 01:50:07.640 --> 01:50:08.439 don't get stabbed. 2248 01:50:08.800 --> 01:50:12.039 Just from my experience, so sounding what that one washing machine, 2249 01:50:12.439 --> 01:50:16.000 those fans, and that that dehumidifier, that's they should be done. 2250 01:50:16.239 --> 01:50:17.680 There's no reason I should still be there. 2251 01:50:17.920 --> 01:50:18.479 That is weird. 2252 01:50:18.600 --> 01:50:19.680 Five days is Wait. 2253 01:50:20.560 --> 01:50:22.560 They're running those fans because it's a dollar clock. 2254 01:50:23.039 --> 01:50:25.800 It is, but that's how they build the insurance company. 2255 01:50:25.840 --> 01:50:28.159 Most likely everything's dried out there, Matt. 2256 01:50:28.000 --> 01:50:30.960 You bring up something interesting, So even if it was 2257 01:50:31.079 --> 01:50:34.279 dried up, they continually to run. But at some point, 2258 01:50:34.720 --> 01:50:36.399 I mean, you can't have them there a month. 2259 01:50:36.600 --> 01:50:38.479 No, for them to get paid, they need to come 2260 01:50:38.479 --> 01:50:40.319 measure Is it every day or every other day? 2261 01:50:40.560 --> 01:50:41.600 They have to take measurements? 2262 01:50:41.680 --> 01:50:42.720 Usually daily? 2263 01:50:43.640 --> 01:50:45.800 Yeah, you have to come and test everything that was 2264 01:50:45.800 --> 01:50:48.279 wet and make sure that humidity levels down. 2265 01:50:49.119 --> 01:50:50.640 They call it water logs. 2266 01:50:51.239 --> 01:50:55.359 Is carpet in the padding generally okay, if it's dried properly. 2267 01:50:55.720 --> 01:50:57.800 It just depends how wet that got. But typically Pat 2268 01:50:57.840 --> 01:50:59.880 has to go. Carpet can be reached. 2269 01:50:59.560 --> 01:51:02.840 So should if he's still listening, he should be, well, 2270 01:51:03.359 --> 01:51:06.039 that's going to come secondary. In other words, you try 2271 01:51:06.039 --> 01:51:07.199 it out, then you assess it. 2272 01:51:07.279 --> 01:51:09.560 Dan, how wet was it really? I mean I don't know, 2273 01:51:09.760 --> 01:51:10.199 I don't know. 2274 01:51:10.359 --> 01:51:13.840 You got mitigation then restoration, so I got you. Okay, 2275 01:51:15.439 --> 01:51:17.319 you gotta be on the mic to talk. Doc say 2276 01:51:17.359 --> 01:51:17.960 it against her? 2277 01:51:18.479 --> 01:51:21.520 What what about the wood floor underneath the carpetal I 2278 01:51:21.520 --> 01:51:22.279 that get s warped. 2279 01:51:22.439 --> 01:51:23.560 Does that usually happen? 2280 01:51:23.800 --> 01:51:26.199 And you sometimes the wood floor will come back from 2281 01:51:26.279 --> 01:51:27.920 drying out, But it's the basement. 2282 01:51:28.079 --> 01:51:30.720 It's the basement. It's probably concrete. 2283 01:51:30.920 --> 01:51:32.039 That's a good question though. 2284 01:51:32.119 --> 01:51:35.439 So but with mine, my floor got so wet for 2285 01:51:35.479 --> 01:51:36.600 so long the one. 2286 01:51:36.680 --> 01:51:38.840 Right, Yeah, then you're you're you're cupped. 2287 01:51:39.119 --> 01:51:40.560 But it was amazing. 2288 01:51:40.720 --> 01:51:43.680 It looks so bad, it was crazy, but in five 2289 01:51:43.760 --> 01:51:45.800 or six months it was half is bad. 2290 01:51:46.319 --> 01:51:48.119 Once it dries out, sometimes it comes back. 2291 01:51:48.199 --> 01:51:53.159 Hey, Troy, what is your question for Matt at Paragon Services? 2292 01:51:54.600 --> 01:51:58.560 Hey, Matt uh destroy, I've got a shop out in 2293 01:51:58.640 --> 01:52:03.079 the similar and I've got XL coming out tomorrow with 2294 01:52:03.119 --> 01:52:07.800 the adjuster. H What do I need to keep an 2295 01:52:07.800 --> 01:52:08.560 eye out for. 2296 01:52:09.319 --> 01:52:10.119 It a metal roof? 2297 01:52:11.800 --> 01:52:14.960 No, it is not a metal roof, and so it's 2298 01:52:15.000 --> 01:52:19.319 an asphalt shingle. But the the slope on the shingle 2299 01:52:20.079 --> 01:52:24.119 Xcel said that, you know the part that shingled, the 2300 01:52:24.279 --> 01:52:26.880 section of it that should not have been shingled. 2301 01:52:27.079 --> 01:52:29.840 Because it's not a steep enough slope. 2302 01:52:30.119 --> 01:52:34.000 Yeah, the pitch isn't good enough. So I'm gonna I'm 2303 01:52:34.000 --> 01:52:39.119 going to change to steel to get because they can't 2304 01:52:39.319 --> 01:52:44.399 put asphalt back on it. So I'm changing from asphalt 2305 01:52:44.640 --> 01:52:49.319 to steel. What is the What is the insurance company 2306 01:52:49.359 --> 01:52:50.079 really going to do for me? 2307 01:52:50.319 --> 01:52:51.840 Well, I got a question for you. 2308 01:52:51.880 --> 01:52:52.239 Go there. 2309 01:52:52.640 --> 01:52:55.800 So, yeah, if is it a cote upgrade? 2310 01:52:55.800 --> 01:52:59.399 In other words, when they originally did the roof, it 2311 01:52:59.520 --> 01:53:02.279 was fine. But now the pitch, no, it was. 2312 01:53:02.960 --> 01:53:05.159 No, it's out of it was out of code. Well 2313 01:53:05.159 --> 01:53:06.600 I bought the building. It was out of code. 2314 01:53:06.640 --> 01:53:07.600 All right, go ahead, Matt. 2315 01:53:07.720 --> 01:53:11.399 Yeah, So the insurance company's gonna pay for what's there, period, 2316 01:53:11.640 --> 01:53:12.279 So if you. 2317 01:53:12.199 --> 01:53:14.000 Have shingles there, they're going to pay for shingles. 2318 01:53:14.039 --> 01:53:15.720 Now, if you go back to them and say, well 2319 01:53:16.159 --> 01:53:20.119 that's a manufacturer recommendation or stipulation that you can't install 2320 01:53:20.119 --> 01:53:21.560 it on a pitch of that, that's not. 2321 01:53:23.039 --> 01:53:23.239 Over. 2322 01:53:23.319 --> 01:53:23.800 What is it? 2323 01:53:23.840 --> 01:53:24.039 Mark? 2324 01:53:24.119 --> 01:53:25.319 Maybe three four twelve? 2325 01:53:25.479 --> 01:53:28.119 Yeah, it has been more than two twelve, so three 2326 01:53:28.199 --> 01:53:30.199 twelve is right. 2327 01:53:30.760 --> 01:53:32.640 But now is this hail damage or is this just 2328 01:53:32.760 --> 01:53:33.800 a waterleakin side? 2329 01:53:34.840 --> 01:53:37.399 Now this is a hail damage. I've got a shop 2330 01:53:37.439 --> 01:53:40.359 out similar that got the golf ball size hail. So 2331 01:53:41.399 --> 01:53:43.279 the first thing I knew about it was I got 2332 01:53:43.279 --> 01:53:45.640 a call from Fox thirty one says, hey, you got 2333 01:53:45.680 --> 01:53:47.119 any pictures of the golf balls. 2334 01:53:47.199 --> 01:53:50.640 But yeah, I know, but yeah I heard about that 2335 01:53:50.640 --> 01:53:52.159 that storm, and I worked a little bit of it. 2336 01:53:52.560 --> 01:53:55.000 But wouldn't it be way I don't care if it's 2337 01:53:55.039 --> 01:53:57.119 commercial residential golf ball size. 2338 01:53:57.239 --> 01:54:00.079 We've got to be talking way more than a roof, right. 2339 01:54:00.199 --> 01:54:04.560 Oh maybe, I mean just specifically so, but you know 2340 01:54:04.600 --> 01:54:05.039 one thing. 2341 01:54:04.960 --> 01:54:11.640 That queat right, yeah, around the windows, the trim around 2342 01:54:11.680 --> 01:54:15.000 the windows. Uh, the vinyl trim broke. 2343 01:54:15.159 --> 01:54:17.000 That's new windows. 2344 01:54:17.439 --> 01:54:19.800 Well, if it's the frame itself in the window, that 2345 01:54:19.800 --> 01:54:20.680 that's gotta be replaced. 2346 01:54:20.960 --> 01:54:23.319 Dude, you got to have listen, man, who's going out 2347 01:54:23.319 --> 01:54:24.000 there for the roof? 2348 01:54:24.039 --> 01:54:27.119 Excel? Yeah, that great people. 2349 01:54:27.119 --> 01:54:29.119 They're fine on the roof, but when it comes to 2350 01:54:29.159 --> 01:54:31.960 everything else out there, you need someone like Mark to 2351 01:54:32.000 --> 01:54:34.560 look at those windows. You need someone to look at 2352 01:54:34.600 --> 01:54:37.960 all the other damage. Excel is a roofer. They're my 2353 01:54:38.159 --> 01:54:40.920 favorite roofer out there. I'm gonna say that straight up. 2354 01:54:41.000 --> 01:54:41.680 I use them. 2355 01:54:41.960 --> 01:54:45.159 But you've got to have someone that can eyeball every 2356 01:54:45.239 --> 01:54:46.319 damn thing out there. 2357 01:54:46.560 --> 01:54:48.079 And Shamansky can do that. 2358 01:54:48.239 --> 01:54:48.399 Man. 2359 01:54:48.520 --> 01:54:50.479 I mean, Mark, do you even go there? Before I 2360 01:54:50.479 --> 01:54:52.880 even say that, we go everywhere, so I mean he 2361 01:54:52.920 --> 01:54:56.039 can do the windows. What what's the structure made out of? 2362 01:54:56.279 --> 01:54:58.279 Because if it's if it's golf ball. 2363 01:54:58.119 --> 01:55:00.840 Size, Hell, guys, it's gonna wreck some stuff. It's you 2364 01:55:00.920 --> 01:55:03.399 might need new siding. What is the what is the 2365 01:55:03.439 --> 01:55:04.279 shop made of? 2366 01:55:05.680 --> 01:55:05.840 Uh? 2367 01:55:06.359 --> 01:55:10.319 On the outside. And I've had Mark come over. His 2368 01:55:10.560 --> 01:55:15.039 crew came over and took care of I had. I 2369 01:55:15.079 --> 01:55:18.840 had a laundry room flood and all the water went 2370 01:55:19.000 --> 01:55:22.960 through the UH dryer, the heating bet went to the 2371 01:55:23.000 --> 01:55:26.680 basement and dropped the ceiling. Oh, just as came out 2372 01:55:26.840 --> 01:55:28.960 and they did an awesome job. 2373 01:55:29.520 --> 01:55:29.960 It's great. 2374 01:55:30.000 --> 01:55:32.159 Yeah, I think. So the adjuster comes out tomorrow. 2375 01:55:32.159 --> 01:55:35.359 You said, Yeah, just buy him a case of beer 2376 01:55:35.359 --> 01:55:37.079 and tell him that I'm gonna look at his estimate 2377 01:55:37.159 --> 01:55:39.159 and it better be good, so you can send it 2378 01:55:39.199 --> 01:55:41.600 to me. I'll look at it for free. And you know, 2379 01:55:41.640 --> 01:55:43.199 we just want to make sure they include everything. 2380 01:55:43.279 --> 01:55:45.039 I bet they, I bet they. I bet they give 2381 01:55:45.079 --> 01:55:46.159 them an estimate on the roof. 2382 01:55:46.680 --> 01:55:49.159 Well, and just just one thing, they're gonna the insurance 2383 01:55:49.159 --> 01:55:52.319 company will pay for a new modified bit right in 2384 01:55:52.359 --> 01:55:52.840 a low area. 2385 01:55:52.880 --> 01:55:54.319 They're not going to pay for the metal, so that'll 2386 01:55:54.319 --> 01:55:55.199 be out of pocket for you. 2387 01:55:56.279 --> 01:55:59.039 Yeah, yeah, that's fine. I'd be happy to. 2388 01:55:59.199 --> 01:56:00.680 End up with a better anyway. 2389 01:56:01.039 --> 01:56:03.439 And hell yeah, the insurance company is going to be 2390 01:56:04.000 --> 01:56:06.199 happy that I got away from Alphol and went to 2391 01:56:06.199 --> 01:56:07.119 the sill roof on that. 2392 01:56:08.720 --> 01:56:10.760 Yeah, well you know their numbers man. 2393 01:56:12.319 --> 01:56:13.239 Oh yeah, yeah. 2394 01:56:13.279 --> 01:56:16.079 When you when you get your determination back from the 2395 01:56:16.119 --> 01:56:18.560 insurance company, just email it to me, give me a call, 2396 01:56:18.560 --> 01:56:20.239 look it over. And I live in the Springs, I'm 2397 01:56:20.279 --> 01:56:21.119 not too far from you. 2398 01:56:21.359 --> 01:56:24.359 And that's something let me tell you. That's something Matt. Thanks, 2399 01:56:24.359 --> 01:56:27.560 thanks for that call, Troy. That's something Matt does for everybody. 2400 01:56:27.600 --> 01:56:30.880 So if anybody out there, your insurance company gets back 2401 01:56:30.920 --> 01:56:33.880 to you after massive hail damage or something, you'll eyeball 2402 01:56:33.960 --> 01:56:34.560 that for free. 2403 01:56:34.600 --> 01:56:37.159 If they fax it over whatever. Of course, tell them 2404 01:56:37.199 --> 01:56:38.039 a long because. 2405 01:56:37.840 --> 01:56:40.319 Sometimes you'll say, it looks like it's probably about right. 2406 01:56:40.359 --> 01:56:41.600 I don't need to get involved. 2407 01:56:41.760 --> 01:56:44.039 Yeah, normally I can see the red flags Real Quick, 2408 01:56:44.159 --> 01:56:47.359 Real Quick and Paragon Services Matt's at seven to one 2409 01:56:47.560 --> 01:56:51.840 nine seven two six zero zero twenty seven nine seven 2410 01:56:52.159 --> 01:56:56.399 six zero zero twenty and then Genesis Total Exteriors. 2411 01:56:56.640 --> 01:56:59.159 What Mark's great at. Do you do a ton of roofs? Mark? 2412 01:56:59.520 --> 01:57:02.239 Yeah, they can go out and evaluate everything. They can 2413 01:57:02.279 --> 01:57:06.000 look at the windows, the roof, the deck, the siding. Hell, 2414 01:57:06.079 --> 01:57:09.199 I think Matt on that one, I'm almost positive you 2415 01:57:09.279 --> 01:57:11.000 got me money for landscaping. 2416 01:57:11.239 --> 01:57:13.399 I did, yeah, called like eight hundred per tree that 2417 01:57:13.479 --> 01:57:14.319 was getting messed up. 2418 01:57:14.439 --> 01:57:17.399 And the deck. It was crazy. The deck, Oh, the 2419 01:57:17.439 --> 01:57:18.119 deck big time. 2420 01:57:18.159 --> 01:57:20.960 In fact, I had a garage out there and had 2421 01:57:20.960 --> 01:57:23.960 our whole deck coded after that, One more quick question 2422 01:57:24.079 --> 01:57:24.479 for Matt. 2423 01:57:24.520 --> 01:57:25.319 What is it Greg? 2424 01:57:27.880 --> 01:57:30.720 Is there a time limit? From like? 2425 01:57:30.800 --> 01:57:33.039 I great question out look at the roof? 2426 01:57:33.600 --> 01:57:36.960 Had I had a fail come out? They looked at it, 2427 01:57:37.079 --> 01:57:40.800 said yeah, and I turned it into the insurance. Insurance 2428 01:57:40.880 --> 01:57:45.039 said no, we won't cover the roof. Again, I was saying, 2429 01:57:45.079 --> 01:57:46.319 I don't know when they hailed. 2430 01:57:46.119 --> 01:57:48.239 Out, Hey, just real quick, what I got to take 2431 01:57:48.279 --> 01:57:51.560 this break? What area was it in? What zip code? 2432 01:57:51.560 --> 01:57:53.760 What's the best way out? Castle Rock? 2433 01:57:53.800 --> 01:57:54.239 I like that. 2434 01:57:54.760 --> 01:57:58.000 Hold on one second. I'm going to talk to Matt 2435 01:57:58.079 --> 01:58:00.279 over the break. But I bet we're thinking the exact 2436 01:58:00.359 --> 01:58:01.960 same thing. Everybody. 2437 01:58:02.119 --> 01:58:05.640 Hold tight. If you've had hail damage and it's been 2438 01:58:05.680 --> 01:58:08.640 a while and the insurance company is telling. 2439 01:58:08.399 --> 01:58:11.960 You, what what what what? You didn't call us too quick? 2440 01:58:12.600 --> 01:58:14.680 I'm not so sure that's right all the time. 2441 01:58:15.560 --> 01:58:16.039 Hold tight. 2442 01:58:23.159 --> 01:58:26.439 Go with a sure thing Denver's best roofer Excel Roofing 2443 01:58:26.560 --> 01:58:27.119 dot com. 2444 01:58:27.159 --> 01:58:29.199 You don't pay a cent until you're content. 2445 01:58:32.560 --> 01:58:36.119 Time for an insurance checkup free, no obligation comparison call 2446 01:58:36.199 --> 01:58:39.520 Compass Insurance paying too much your coverage at dozens of 2447 01:58:39.560 --> 01:58:42.239 insurance companies find out now three oh three, seven to 2448 01:58:42.279 --> 01:58:42.760 seven to one. 2449 01:58:42.880 --> 01:58:43.119 Help. 2450 01:58:43.279 --> 01:58:45.920 You'll think you're his only customer when you choose Frank 2451 01:58:46.000 --> 01:58:48.439 durand the real estate Man dot com to list your 2452 01:58:48.479 --> 01:58:51.600 home with Remax Alliance. Three oh three nine two zero 2453 01:58:51.760 --> 01:58:53.239 sixteen twenty two. 2454 01:58:57.279 --> 01:59:00.520 All right, yeah, exactly three oh three seven one three 2455 01:59:00.520 --> 01:59:03.079 A two five five. Hey, I appreciate everybody listening to 2456 01:59:03.119 --> 01:59:05.359 the show. Hey, and if you have a problem, I 2457 01:59:05.399 --> 01:59:07.800 can't tell you enough. Tell your neighbors, Tell your friends. 2458 01:59:07.840 --> 01:59:11.560 Three zero three Martino, three zero three Martino. By the way, 2459 01:59:11.640 --> 01:59:14.800 Tommy boys at home doing good. We're looking forward to 2460 01:59:14.840 --> 01:59:16.960 getting them back in the groove. It's still gonna be 2461 01:59:16.960 --> 01:59:20.159 a little bit. You're still gonna have to deal with me. Uh, 2462 01:59:20.159 --> 01:59:24.159 but I promise he is doing good. In fact, I'll 2463 01:59:24.159 --> 01:59:27.039 share this. His sisters came out and they're kind of 2464 01:59:27.079 --> 01:59:29.760 helping him rehabit home. He got home yesterday, So that's 2465 01:59:29.800 --> 01:59:34.239 a quick update. Apparently the docs say he's cancer free. 2466 01:59:34.279 --> 01:59:37.880 They do a little deeper dive once he heals up better, 2467 01:59:38.479 --> 01:59:41.159 uh like I don't know, in the next week or two. 2468 01:59:41.279 --> 01:59:43.600 I assume they do a little deeper dive. 2469 01:59:43.640 --> 01:59:44.560 But it looks like the. 2470 01:59:44.600 --> 01:59:47.760 Cancer is one hundred percent gone and he's on the mend. 2471 01:59:48.319 --> 01:59:50.760 And it was a rough surgery. I'll tell everybody that 2472 01:59:50.840 --> 01:59:54.680 it's one of the most invasive surgeries out there. But 2473 01:59:54.800 --> 01:59:59.239 everything's good now, everything's looking really good. And thanks for 2474 01:59:59.359 --> 02:00:02.399 all the prayer, all the good thoughts, whatever you do 2475 02:00:02.520 --> 02:00:05.399 in your life. Thank you, And I know Tom really 2476 02:00:05.479 --> 02:00:10.359 means that. Now I'm going to finish up with Greg. Greg, 2477 02:00:10.399 --> 02:00:14.079 when they tell you that the hail damage was done 2478 02:00:14.520 --> 02:00:17.319 prior to the last year, is that what they're telling you. 2479 02:00:17.319 --> 02:00:20.079 Your insurance company came out, they looked at your roof, 2480 02:00:20.319 --> 02:00:23.399 they saw the hail damage in Castle Rock, but they 2481 02:00:23.560 --> 02:00:26.840 told you, oh, that was from two years ago. 2482 02:00:28.840 --> 02:00:33.239 Yeah, well yeah they did. But the interesting thing is 2483 02:00:33.319 --> 02:00:37.239 they said they would replace the gutters because there's the 2484 02:00:37.399 --> 02:00:38.520 hail damage on them. 2485 02:00:38.680 --> 02:00:40.119 So I want everybody to listen. 2486 02:00:40.840 --> 02:00:43.760 I truly want everybody to listen to this and I 2487 02:00:43.840 --> 02:00:46.680 have told this story a million times, and I'm gonna 2488 02:00:46.720 --> 02:00:52.039 compact it. My insurance company told me I had no damage. 2489 02:00:52.439 --> 02:00:55.760 Matt came out and got me eighty thousand dollars on 2490 02:00:55.800 --> 02:00:59.560 that particular claim. Matt, what would you do in this 2491 02:00:59.720 --> 02:01:04.039 sinne We know Castle Rock has been hit by hal 2492 02:01:04.479 --> 02:01:07.720 as recently as a week ago, let alone over the 2493 02:01:07.760 --> 02:01:10.800 past whatever, twenty four months, twelve months. 2494 02:01:10.920 --> 02:01:11.720 What would you do? 2495 02:01:12.399 --> 02:01:15.399 I would step in and uh, and I've already on 2496 02:01:15.439 --> 02:01:18.119 the break. I looked this up June of last year. 2497 02:01:18.159 --> 02:01:20.840 There was a significant storm there, so I would argue 2498 02:01:20.840 --> 02:01:22.920 that that was the storm that created the damage. I 2499 02:01:22.920 --> 02:01:25.439 would also argue that if you're covering the gutters, you're 2500 02:01:25.439 --> 02:01:29.279 acknowledging the storm damage within that timeframe already. 2501 02:01:29.359 --> 02:01:32.359 So that opens the floodgates in my opinion. So what Greg, 2502 02:01:32.439 --> 02:01:33.119 let me explain. 2503 02:01:33.359 --> 02:01:36.199 Once an insurance company says, yeah, we're gonna go ahead 2504 02:01:36.199 --> 02:01:39.359 and pay you you have a covered peril once they 2505 02:01:39.439 --> 02:01:44.039 admit that, even if they only say okay, we owe 2506 02:01:44.079 --> 02:01:48.880 you one thousand dollars for X, once that opens That's 2507 02:01:48.880 --> 02:01:52.199 what Matt's talking about on the floodgate, because they can't 2508 02:01:52.239 --> 02:01:52.960 go back. 2509 02:01:52.800 --> 02:01:56.600 Now and say, well, we didn't mean that. Once they acknowledge. 2510 02:01:56.039 --> 02:01:59.039 Coverage, now all we got to talk about is how 2511 02:01:59.079 --> 02:02:01.600 much you're gonna get, right, And that's what Matt does. 2512 02:02:01.840 --> 02:02:04.279 So once they already said they're going to give you gutters, 2513 02:02:04.720 --> 02:02:06.399 he's going to come out and I bet he gets 2514 02:02:06.439 --> 02:02:08.279 you a roof, and I bet he gets you more 2515 02:02:08.319 --> 02:02:08.640 than that. 2516 02:02:09.039 --> 02:02:13.039 Who's your insurance company, Greg Auto Owners? 2517 02:02:13.279 --> 02:02:16.199 Okay, I work with them all the time. Well you 2518 02:02:16.199 --> 02:02:18.560 should let me try to get you more. Yeah, I mean, 2519 02:02:18.560 --> 02:02:19.239 why wouldn't you? 2520 02:02:19.479 --> 02:02:22.600 Yeah, well that's what I thought. 2521 02:02:23.479 --> 02:02:26.079 Literally, man, how would in mark? 2522 02:02:26.119 --> 02:02:29.279 You're the expert, you're a roofer. How would you possibly know? 2523 02:02:29.600 --> 02:02:32.640 When did they say the damage to the roof happened? 2524 02:02:34.359 --> 02:02:36.800 They just said it was older than fair enough. 2525 02:02:36.840 --> 02:02:39.279 That's all I needed. That's all I needed. So they're 2526 02:02:39.319 --> 02:02:40.680 talking longer than a year. 2527 02:02:41.159 --> 02:02:44.600 So how would you possibly know if hail damage from 2528 02:02:44.720 --> 02:02:49.319 June of last year compared to February. 2529 02:02:48.680 --> 02:02:49.319 Of last year. 2530 02:02:49.680 --> 02:02:50.319 You wouldn't. 2531 02:02:50.359 --> 02:02:51.920 There's no way there lyon. 2532 02:02:53.960 --> 02:02:55.520 Correct that. 2533 02:02:56.560 --> 02:02:58.479 This is a great one for Matt. This is perfect 2534 02:02:58.479 --> 02:02:59.920 from Matt. This is right up his alley. 2535 02:03:00.079 --> 02:03:02.239 Oh my god, it's right up is allie, And you 2536 02:03:02.279 --> 02:03:04.920 can come out and actually give a real cost. 2537 02:03:04.800 --> 02:03:05.159 Right then? 2538 02:03:05.279 --> 02:03:07.399 Will Greg? Do you have a contractor involved? 2539 02:03:09.439 --> 02:03:12.159 I had called Xcel before I called the insurance company. 2540 02:03:12.239 --> 02:03:15.159 Okay, were they? Were they there at it? Were they 2541 02:03:15.159 --> 02:03:16.520 there when the adjuster came out? 2542 02:03:17.960 --> 02:03:18.199 Yes? 2543 02:03:18.640 --> 02:03:19.960 Okay, he thought for sure. 2544 02:03:20.399 --> 02:03:22.199 The guy that came, he thought for sure they were 2545 02:03:22.239 --> 02:03:23.359 gonna approve it. 2546 02:03:23.800 --> 02:03:25.159 Yep, that's it. 2547 02:03:25.199 --> 02:03:27.159 Here's Matt's number. I'm going to give it out again. 2548 02:03:27.680 --> 02:03:31.840 Seven nine seven to two six zero zero twenty. Greg, 2549 02:03:32.399 --> 02:03:36.079 I want you calling me back as soon as your 2550 02:03:36.119 --> 02:03:39.199 insurance company agrees to give you a new roof and 2551 02:03:39.239 --> 02:03:42.319 everything else. I truly believe you're going to get and 2552 02:03:42.359 --> 02:03:43.880 I'm going to hold you to that. If you give 2553 02:03:43.960 --> 02:03:44.800 me a promise on. 2554 02:03:44.800 --> 02:03:46.920 It, I'll do it. 2555 02:03:47.199 --> 02:03:47.760 I love it. 2556 02:03:48.039 --> 02:03:51.079 Call Matt you're your a referral list because it's great. 2557 02:03:51.359 --> 02:03:54.239 Thank you. Call me this afternoon. Hey, Kelly, make sure 2558 02:03:54.279 --> 02:03:55.600 you grab Greg's. 2559 02:03:55.199 --> 02:03:57.640 Info and just give it to Matt. Let's make it easy. 2560 02:03:58.319 --> 02:04:02.479 What do we got here? Issue you with one? Okay, 2561 02:04:03.279 --> 02:04:06.439 I'm going to probably slaughter your name, but I'm going 2562 02:04:06.520 --> 02:04:11.840 to guess Acacia, Yes, sir, oh I nailed it. Look 2563 02:04:11.880 --> 02:04:15.079 at me, Look at me, Acacia. What is going on 2564 02:04:15.159 --> 02:04:16.760 with this towing problem. 2565 02:04:18.159 --> 02:04:20.439 Yeah, so there wasn't so much an issue with the 2566 02:04:20.520 --> 02:04:23.600 toe as far as we know. But when it did 2567 02:04:23.800 --> 02:04:26.760 arrived to the shop where we had a toe to 2568 02:04:26.920 --> 02:04:31.600 Jiffy Lube, someone apparently lost our only key bob to 2569 02:04:31.640 --> 02:04:31.960 our car. 2570 02:04:32.199 --> 02:04:34.439 But you don't know if it was the toe driver 2571 02:04:34.960 --> 02:04:39.640 or the Jiffy Lube that's correct. What does Jiffy loub say? 2572 02:04:39.760 --> 02:04:42.640 Let's start there. They never got the key. 2573 02:04:43.439 --> 02:04:46.079 First they said they never got the key, and then 2574 02:04:46.119 --> 02:04:49.800 they changed their story saying that it's in the cupholder, 2575 02:04:50.520 --> 02:04:53.159 but they couldn't get the doors open because it was locked. 2576 02:04:53.399 --> 02:04:55.600 Well, hold on, let me take this break. I'm dying 2577 02:04:55.640 --> 02:04:58.239 to know where this goes. Did the window get broken out? 2578 02:04:58.680 --> 02:05:00.800 This is what we call a tea. Did the car 2579 02:05:00.880 --> 02:05:04.159 gets stolen? Did the tow truck driver hit it with 2580 02:05:04.239 --> 02:05:06.600 a hammer? Was there an explosion of fire? 2581 02:05:07.039 --> 02:05:09.920 And under what circumstances is a card towd to Jiffylube? 2582 02:05:11.199 --> 02:05:13.000 Good question, we'll find out. 2583 02:05:18.760 --> 02:05:22.000 Go with a sure thing Denver's Best Roofer Excel roofing 2584 02:05:22.119 --> 02:05:22.680 dot com. 2585 02:05:22.720 --> 02:05:24.439 You don't pay a cent until you're. 2586 02:05:24.359 --> 02:05:30.600 Contenth time for an insurance check up free, no obligation 2587 02:05:30.640 --> 02:05:34.439 in comparison, call Compass Insurance paying too much your coverage 2588 02:05:34.479 --> 02:05:36.039 at dozens of insurance companies. 2589 02:05:36.119 --> 02:05:38.119 Find out now three oh three, seven to seven to 2590 02:05:38.159 --> 02:05:38.720 one help. 2591 02:05:38.880 --> 02:05:41.520 You'll think you're his only customer when you choose Frank 2592 02:05:41.560 --> 02:05:44.000 durand the real estate Man dot com to list your 2593 02:05:44.039 --> 02:05:47.159 home with Remax Alliance three oh three nine two zero 2594 02:05:47.319 --> 02:05:48.239 sixteen twenty two. 2595 02:05:50.359 --> 02:05:52.960 All right, three o three seven one three eight two 2596 02:05:53.039 --> 02:05:57.239 five five three oh three Martino, do not forget. Do 2597 02:05:57.600 --> 02:06:01.960 not forget. Those numbers work on and off the air. 2598 02:06:02.000 --> 02:06:04.840 Help at troubleshooter dot com also works all the time. 2599 02:06:05.079 --> 02:06:07.319 I do want to say this, We've got great yesterday. 2600 02:06:07.359 --> 02:06:10.520 Mark Schamansky, I personally use him. He's worked on our deck, 2601 02:06:10.560 --> 02:06:13.479 he's done to the exterior housing, he's done some roof work. 2602 02:06:13.520 --> 02:06:15.359 He's done a ton of stuff for me. And then 2603 02:06:15.439 --> 02:06:18.880 Matt at Paragon. Matt, I might buy you a beer 2604 02:06:18.920 --> 02:06:21.880 for once because of that last check you got me. 2605 02:06:22.279 --> 02:06:25.800 I'm going to tell just a real quick story. Who 2606 02:06:25.880 --> 02:06:29.720 was the last one we dealt with? Safego who said zero? 2607 02:06:29.920 --> 02:06:31.239 They stonewalled me. Mark. 2608 02:06:31.479 --> 02:06:33.840 I tried to go up the ladder and complain, Hey, 2609 02:06:33.880 --> 02:06:36.199 there is damage. You guys aren't listening. They told me 2610 02:06:36.279 --> 02:06:40.039 too bad, so sad nothing. Matt ends up getting me 2611 02:06:40.079 --> 02:06:44.239 close to forty. But he met the adjuster. He forced 2612 02:06:44.239 --> 02:06:47.039 the adjuster to come out to my house and meet you. 2613 02:06:47.279 --> 02:06:49.239 Oh the gal. The gal. 2614 02:06:49.359 --> 02:06:51.880 Yes, and Matt probably loves when I tell the story. 2615 02:06:52.000 --> 02:06:53.840 Matt's a pretty good looking guy. I mean, we can 2616 02:06:53.880 --> 02:06:55.520 all acknowledge that I'm. 2617 02:06:55.359 --> 02:06:58.479 Comfortable enough in my manhood to say I think he 2618 02:06:58.560 --> 02:07:02.199 looks Suzanne Goes. He looks like Bradley Cooper. Would you 2619 02:07:02.239 --> 02:07:03.880 agree with that, Mark, Yeah. 2620 02:07:03.720 --> 02:07:05.479 The ladies of my office like it, like it with 2621 02:07:05.640 --> 02:07:06.159 Mega business. 2622 02:07:06.239 --> 02:07:06.439 Yeah. 2623 02:07:06.439 --> 02:07:08.960 The ladies like Matt, I need a billboard. 2624 02:07:09.119 --> 02:07:12.520 The ladies like ma right next to Freankysar. 2625 02:07:12.960 --> 02:07:15.840 Let's just get no, let's just call it what it is. 2626 02:07:15.960 --> 02:07:19.399 So when the adjuster came over and it was a 2627 02:07:19.399 --> 02:07:22.000 young lady, probably a little younger than you. 2628 02:07:22.399 --> 02:07:25.760 Yeah, she was probably maybe thirty, I was like, that's 2629 02:07:25.800 --> 02:07:28.199 that I'm getting my check. I knew it. 2630 02:07:28.279 --> 02:07:31.439 I was like, that's that I'm getting my check. And 2631 02:07:31.560 --> 02:07:34.640 I watched Matt turn on the finass. 2632 02:07:34.880 --> 02:07:39.479 It was actually pretty pathetic, but he is. It pays 2633 02:07:39.800 --> 02:07:43.439 it pay It paid forty thousand dollars. But here's the thing. 2634 02:07:43.720 --> 02:07:46.079 I mean, if you're meeting a sixty year old adjuster, 2635 02:07:46.720 --> 02:07:49.920 you've got a different You got to different know your crowd. 2636 02:07:50.079 --> 02:07:52.319 You gotta know your crowd. And he knows how to 2637 02:07:52.359 --> 02:07:56.239 talk to these adjusters. And once again, the second they 2638 02:07:56.279 --> 02:08:00.279 agree to pay something out, that's all you're trying to 2639 02:08:00.319 --> 02:08:00.760 do at. 2640 02:08:00.600 --> 02:08:03.239 The beginning, right, And once they get some Wow, this 2641 02:08:03.319 --> 02:08:05.760 guy only wants a thousand bucks for this or whatever. 2642 02:08:06.039 --> 02:08:08.640 Fine, we'll go ahead and give it to him. Bam. 2643 02:08:09.000 --> 02:08:12.640 Then he brings out the big guns. Then he brings out, oh, 2644 02:08:12.960 --> 02:08:16.199 I'm sorry the other day, we didn't talk about this, this, this, this, 2645 02:08:16.199 --> 02:08:18.319 this and this, And that's how it works. 2646 02:08:18.359 --> 02:08:19.199 Supplements too. 2647 02:08:19.359 --> 02:08:22.680 During you know, the repairs, you run into things that 2648 02:08:22.760 --> 02:08:25.720 were unforeseen, you know, and though that you can supplement 2649 02:08:25.720 --> 02:08:25.880 for that. 2650 02:08:26.359 --> 02:08:30.199 Okay, now let's get back to this twenty thirteen Cadillac. Hey, 2651 02:08:30.239 --> 02:08:33.960 by the way, why did you, Akisha, Why did you 2652 02:08:34.840 --> 02:08:37.359 get it towed over to Jiffy Lube? For what reason? 2653 02:08:39.119 --> 02:08:45.640 Well, it's okay, Akisha, we are having some transmission issues. Unfortunately. 2654 02:08:45.760 --> 02:08:48.319 Yeah, that's the wrong place to toe it. But regardless 2655 02:08:48.359 --> 02:08:51.039 you tow it over there, it gets there. The key 2656 02:08:51.159 --> 02:08:54.840 is in the cup holder because either the tow driver 2657 02:08:55.359 --> 02:08:57.680 did not give it to Jiffy Lube or Jiffy Lube 2658 02:08:57.760 --> 02:09:01.000 locked it in there and what happened? And from there. 2659 02:09:02.880 --> 02:09:06.319 There's a that they didn't lose it, so we're responsible 2660 02:09:06.359 --> 02:09:07.720 for paying for a replacement. 2661 02:09:08.600 --> 02:09:10.399 But wait, wait, I thought they said it was in 2662 02:09:10.479 --> 02:09:11.199 the cup holder. 2663 02:09:12.920 --> 02:09:14.680 Oh no, we had to get it towed back to 2664 02:09:14.680 --> 02:09:18.119 our residence after it sat in there shop for ten days, 2665 02:09:18.119 --> 02:09:20.600 and they had They didn't try to unlock the doors 2666 02:09:20.680 --> 02:09:22.640 or anything. They just let it sit there. 2667 02:09:23.039 --> 02:09:23.960 So where is it? 2668 02:09:24.119 --> 02:09:25.680 We just towed it back to our house. 2669 02:09:26.119 --> 02:09:28.880 Is the key in the in the cup Is it 2670 02:09:28.920 --> 02:09:32.880 in the car? What does the tow driver say? 2671 02:09:34.479 --> 02:09:35.640 He said that he gave it to. 2672 02:09:35.640 --> 02:09:39.039 The gentleman at Jiffy Lube, and Jiffy Lub is saying 2673 02:09:39.119 --> 02:09:41.479 at first they never got it, but then they're saying 2674 02:09:41.520 --> 02:09:43.840 it was locked in the car. It sounds like Jiffy 2675 02:09:43.880 --> 02:09:45.319 Lube locked it in the car if I had to 2676 02:09:45.359 --> 02:09:46.279 go out on a limb. 2677 02:09:46.159 --> 02:09:50.520 Here, But it's not even in the car nowhere to 2678 02:09:50.520 --> 02:09:50.960 be found. 2679 02:09:51.079 --> 02:09:52.800 And Jiffy Lube can't do any work in the car 2680 02:09:52.840 --> 02:09:54.439 because they're not a transmission play. 2681 02:09:54.439 --> 02:09:57.920 At that part is baffling it over you don't. 2682 02:09:57.720 --> 02:09:59.840 Even have a contract with Jiffy LOEU of any sorts, 2683 02:10:00.000 --> 02:10:02.000 so I don't know what their liability is. 2684 02:10:02.800 --> 02:10:05.359 This whole thing's crazy. So where does it stand now? 2685 02:10:05.399 --> 02:10:06.560 You just need a keyfob? 2686 02:10:07.960 --> 02:10:10.159 Yes, certain, our car is still just sitting in front 2687 02:10:10.199 --> 02:10:11.119 of our house right now. 2688 02:10:11.479 --> 02:10:15.119 And how much you getting quoted on a key fob program? 2689 02:10:17.079 --> 02:10:17.640 Let's do this. 2690 02:10:18.319 --> 02:10:20.760 Let's do this, you say, call city Lock, Yeah, get 2691 02:10:20.800 --> 02:10:22.399 him on. I want to see how much that is. 2692 02:10:22.439 --> 02:10:24.800 I love city Lock. Hold on, hold on. I'm not 2693 02:10:24.840 --> 02:10:27.359 sure who we'd go after A's he said, She said, 2694 02:10:28.079 --> 02:10:30.199 but that that I'm not worried about. Let's see if 2695 02:10:30.239 --> 02:10:32.680 we can't get you a key for this for like 2696 02:10:32.800 --> 02:10:34.920 fifty bucks or something. We're going to find out in 2697 02:10:34.960 --> 02:10:38.039 a second. Annie, what's going on with you? 2698 02:10:40.479 --> 02:10:43.359 Hey there, Mark, good to talk to you. You know, 2699 02:10:43.520 --> 02:10:48.119 I'm basically calling because I've been a customer of Amica 2700 02:10:48.239 --> 02:10:54.479 Insurance for twelve years and no claims just one. Well 2701 02:10:54.520 --> 02:10:56.439 I can't say none, but if they have one claim 2702 02:10:56.520 --> 02:11:01.000 sure for a roof twenty eighteen. And I opened my 2703 02:11:01.159 --> 02:11:04.600 policy yesterday. I usually don't. Something told me to open 2704 02:11:04.640 --> 02:11:09.520 it up. I went from five thousand dollars and a 2705 02:11:09.600 --> 02:11:12.720 yearly to now I'm paying thirteen thousand. 2706 02:11:13.199 --> 02:11:15.560 You got to call you got to call Compass. I mean, 2707 02:11:15.640 --> 02:11:18.079 I don't have you called Compass. 2708 02:11:18.399 --> 02:11:22.520 I have to say, though, Amika is fantastic. 2709 02:11:22.760 --> 02:11:26.000 Well for sirteat from five to thirteen thousand, I'd hope 2710 02:11:26.039 --> 02:11:28.760 so they are great. I hope they buy your dinner 2711 02:11:28.840 --> 02:11:30.319 while they're cutting your a check. 2712 02:11:32.239 --> 02:11:34.479 They are good, absolutely, you know. 2713 02:11:34.560 --> 02:11:38.720 And I live out towards Simila and twenty eighteen I 2714 02:11:38.760 --> 02:11:41.560 had a roof put on. So now I'm being told 2715 02:11:41.920 --> 02:11:44.560 there's way too many claims. 2716 02:11:44.640 --> 02:11:47.479 Hey, Annie, can can you do me a favor? Can 2717 02:11:47.479 --> 02:11:49.840 I use you as a test subject I want to 2718 02:11:49.880 --> 02:11:53.439 get I want you to get that info over to 2719 02:11:53.479 --> 02:11:56.199 Brian Burns, have them shop it, and I'd like to 2720 02:11:56.239 --> 02:11:59.560 follow up on how much they can save you tomorrow tomorrow. 2721 02:11:59.600 --> 02:12:01.079 Would you please do that for me? 2722 02:12:02.279 --> 02:12:02.720 For sure? 2723 02:12:03.039 --> 02:12:06.119 Here's what I'd like to do that I'm Amika, Well, 2724 02:12:06.199 --> 02:12:07.039 you're gonna have to. 2725 02:12:07.119 --> 02:12:10.960 I mean, that's absolutely insane. But I'm not saying. I'm 2726 02:12:11.000 --> 02:12:13.479 not saying other insurance companies in your area are going 2727 02:12:13.560 --> 02:12:15.439 to do better. But I really want to find out. 2728 02:12:15.720 --> 02:12:18.800 So I'm going to have Kelly get your information, and 2729 02:12:18.880 --> 02:12:21.199 I'm going to have one of the owners of Compass 2730 02:12:21.520 --> 02:12:23.800 reach out to you, and then I would love to 2731 02:12:23.840 --> 02:12:25.199 talk to you again tomorrow. 2732 02:12:26.640 --> 02:12:28.079 Alrighty, we could do that. 2733 02:12:28.399 --> 02:12:29.680 I really appreciate it. 2734 02:12:29.640 --> 02:12:32.239 If they're moving out of the state, what's happened I 2735 02:12:32.319 --> 02:12:37.279 was told Mika. Yeah, the representative said, they're trying to 2736 02:12:37.279 --> 02:12:40.319 get out of state. It's just too expensive. It's crazy 2737 02:12:40.359 --> 02:12:41.039 here anymore. 2738 02:12:41.239 --> 02:12:43.520 It's crazy, all right, hold on, hold on, hold on, 2739 02:12:44.319 --> 02:12:46.560 let's figure out where that's going to go tomorrow. I'm 2740 02:12:46.560 --> 02:12:49.039 hoping they can save her a ton of money. Anybody 2741 02:12:49.079 --> 02:12:52.000 that doesn't use Compass insurance they shop. I don't care 2742 02:12:52.039 --> 02:12:56.359 if it's commercial, residential, car, motorcycle, RV. We do it 2743 02:12:56.399 --> 02:12:59.880 all through Compass. A workman's comp for a company, any 2744 02:13:00.279 --> 02:13:03.840 garage keepers, for an automotive chep. Just call these guys up. 2745 02:13:03.880 --> 02:13:06.000 There's no harm in it. They're gonna tell you if 2746 02:13:06.039 --> 02:13:08.439 they can beat it. And more importantly, they're gonna tell 2747 02:13:08.439 --> 02:13:10.880 you if you have the right coverage. That is so 2748 02:13:11.039 --> 02:13:12.279 important these days. 2749 02:13:12.840 --> 02:13:15.840 Hold on, go with a sure thing Denver's Best roofer 2750 02:13:16.000 --> 02:13:18.880 Excel roofing dot com. You don't pay a cent until 2751 02:13:18.920 --> 02:13:25.359 you're content. Time for an insurance checkup free, no obligation 2752 02:13:25.520 --> 02:13:29.399 comparison call Compass Insurance paying too much your coverage at 2753 02:13:29.399 --> 02:13:30.800 dozens of insurance companies. 2754 02:13:30.880 --> 02:13:33.119 Find out now three oh three, seven to seven to one. 2755 02:13:33.239 --> 02:13:33.479 Help. 2756 02:13:33.640 --> 02:13:36.279 You'll think you're his only customer when you choose Frank 2757 02:13:36.359 --> 02:13:38.800 durand the real estate Man dot com to list your 2758 02:13:38.840 --> 02:13:40.520 home with Remax Alliance. 2759 02:13:40.760 --> 02:13:43.079 Three oh three nine two zero sixteen twenty two. 2760 02:13:44.079 --> 02:13:47.000 All right, listen three oh three Martino. That number works 2761 02:13:47.000 --> 02:13:48.479 on and off the air. We're gonna have a kick 2762 02:13:48.520 --> 02:13:51.840 ass show for you again tomorrow. Hey, Jeff was city lock. 2763 02:13:52.520 --> 02:13:54.920 Hey Jeff, I've got a question for you. How much 2764 02:13:55.600 --> 02:13:55.960 for a. 2765 02:13:55.960 --> 02:14:02.119 Keyfob for a twoy thirteen Cadillac CTAH, give me. 2766 02:14:02.119 --> 02:14:03.159 A second to look it up. 2767 02:14:03.199 --> 02:14:05.199 I didn't know we were going to be looking something. 2768 02:14:05.000 --> 02:14:08.159 Up the no no, no, no problem. So basically people 2769 02:14:08.279 --> 02:14:09.039 just joining us. 2770 02:14:09.039 --> 02:14:11.039 And I'll tell you, Jeff, what happened is she had 2771 02:14:11.039 --> 02:14:14.119 her car towed from her house over to Jiffy Lube 2772 02:14:14.720 --> 02:14:20.000 for some transmission diagnostics, which still baffles everybody. But regardless, 2773 02:14:20.319 --> 02:14:24.039 the tow driver apparently didn't give Jiffy Lube the key. 2774 02:14:24.359 --> 02:14:27.119 Jiffy Lube claims that and the driver claims they did 2775 02:14:27.119 --> 02:14:30.640 give the key, so eventually the vehicle ended up getting 2776 02:14:30.680 --> 02:14:33.880 towed back to their house, which I think is crazy 2777 02:14:33.960 --> 02:14:37.159 because someone like you could have went out and programmed 2778 02:14:37.199 --> 02:14:40.119 it probably opened it right on the spot. But how 2779 02:14:40.199 --> 02:14:41.880 much is a key fob for that thing? 2780 02:14:42.079 --> 02:14:42.520 Okay? 2781 02:14:42.720 --> 02:14:43.840 First give me that year. 2782 02:14:43.720 --> 02:14:45.920 Again twenty thirteen. 2783 02:14:47.039 --> 02:14:57.880 Cadillac c T S and I do have that correct, right, Acacia. 2784 02:14:59.680 --> 02:15:03.279 Yes, and just so I can clarify it wasn't. It 2785 02:15:03.319 --> 02:15:07.600 was just a transmission flush is what we had it told. 2786 02:15:07.640 --> 02:15:10.199 Therefore flush, I gotcha. 2787 02:15:10.199 --> 02:15:12.520 I just just as other advice, when you get it 2788 02:15:12.560 --> 02:15:15.560 done or when you need to get it actually looked at. 2789 02:15:15.600 --> 02:15:19.079 If you're having problems with the transmission, unless if it's low, 2790 02:15:19.399 --> 02:15:22.880 really low on fluid, I would not get a flush done. 2791 02:15:22.920 --> 02:15:26.000 Get it over to kimmera transmission. They're as honest as 2792 02:15:26.039 --> 02:15:28.479 the day as long and there if it does need 2793 02:15:28.560 --> 02:15:30.960 some real work on it, which it sounds like it does. 2794 02:15:31.680 --> 02:15:34.119 Basically what's going to happen is they're going to give 2795 02:15:34.119 --> 02:15:35.880 you the best price out there. But how much for 2796 02:15:35.960 --> 02:15:36.279 a key? 2797 02:15:36.359 --> 02:15:36.680 Jeff? 2798 02:15:37.439 --> 02:15:38.399 Okay, I got a question. 2799 02:15:38.600 --> 02:15:40.600 Is it a key start ignission or is it a 2800 02:15:40.640 --> 02:15:41.239 push button? 2801 02:15:41.319 --> 02:15:42.399 Stars ignition. 2802 02:15:44.520 --> 02:15:44.920 Just start. 2803 02:15:44.960 --> 02:15:51.319 They that's in there stays in there to start it? 2804 02:15:52.640 --> 02:15:55.239 You actually does it? Is it actually a key? 2805 02:15:55.359 --> 02:15:55.560 Yes? 2806 02:15:55.640 --> 02:15:55.840 Or no? 2807 02:15:57.159 --> 02:15:58.279 It will not come out of there? 2808 02:15:58.359 --> 02:15:58.479 No? 2809 02:15:58.960 --> 02:16:01.279 Oh, so you had a key that was stuck in there. 2810 02:16:01.319 --> 02:16:02.600 There's a key stuck in. 2811 02:16:02.560 --> 02:16:05.199 There right now. It's not stuck in there, No, sir, 2812 02:16:05.239 --> 02:16:07.039 it's not stuck in there. It belongs in there, but 2813 02:16:07.079 --> 02:16:10.159 it doesn't come out though. The key fob, though, allows. 2814 02:16:09.800 --> 02:16:14.800 You to start it and you push a button, you. 2815 02:16:14.840 --> 02:16:17.199 Turn the key and turn the ignition, which is the 2816 02:16:17.319 --> 02:16:19.000 key that stays in there permanently. 2817 02:16:19.199 --> 02:16:21.720 Okay, does that make sense, Jeff? I think I know 2818 02:16:21.760 --> 02:16:24.000 what she's saying. I've never seen that set up. 2819 02:16:24.840 --> 02:16:27.119 No, that does not make sense. 2820 02:16:28.319 --> 02:16:30.399 The button where you push to start and you press 2821 02:16:30.439 --> 02:16:33.399 on the brake instead of that, you're still pressing on 2822 02:16:33.440 --> 02:16:36.680 the brake, but you're turning the key that's permanently set in. 2823 02:16:36.600 --> 02:16:41.360 There, and that's the way the vehicle was designed, correct, Yes, sir, 2824 02:16:41.559 --> 02:16:43.600 it's got to be push button, Jeff. And the fob 2825 02:16:43.719 --> 02:16:46.840 allows you to start the car. That's push button. 2826 02:16:48.959 --> 02:16:49.360 Okay. 2827 02:16:49.399 --> 02:16:51.559 Did they lose the one and only remote? 2828 02:16:52.680 --> 02:16:52.879 Yeah? 2829 02:16:52.959 --> 02:16:54.840 Hold on, we're going to be up against hold on, 2830 02:16:54.920 --> 02:16:57.479 both of you. Hold on, we're going to exchange information 2831 02:16:57.639 --> 02:17:00.319 off air. Kelly figure out how much that key is. 2832 02:17:00.520 --> 02:17:03.399 All right, folks, listen three O three seven one three 2833 02:17:03.879 --> 02:17:07.680 eight two five five three oh three Martino Helpit, Troubleshooter 2834 02:17:07.760 --> 02:17:12.680 dot Com, Mark Schamansky, Genesis dex Anything Exterior, and then 2835 02:17:12.760 --> 02:17:13.600 Matt Stanford. 2836 02:17:13.680 --> 02:17:15.600 Thank you both. My name is Mark Major, and this 2837 02:17:15.719 --> 02:17:16.920 is a Troubleshooter Network