WEBVTT

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<v Speaker 1>Yeah, ripped off. Didn't need advice, so you don't have

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<v Speaker 1>come running just.

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<v Speaker 2>As fast as you can.

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<v Speaker 1>Shooter's gonna help.

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<v Speaker 3>Come.

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<v Speaker 1>Man, this is.

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<v Speaker 2>The Troubleshooter Show.

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<v Speaker 4>Now, Tom Martino, Hey, Tom Martino here, Welcome to the show.

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<v Speaker 4>Three oh three seven one three talks three oh three

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<v Speaker 4>seven one three eight two five five. So up to

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<v Speaker 4>a minute ago, I didn't have a Wi Fi. I

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<v Speaker 4>mean I had connectivity to the station, but.

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<v Speaker 5>No Wi Fi.

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<v Speaker 4>And I realized how much of our lives depend on

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<v Speaker 4>Wi Fi or or your internet connection.

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<v Speaker 5>In your house, I have virtually everything on it.

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<v Speaker 4>I mean I have my garage door openers, my ring doorbell,

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<v Speaker 4>my my.

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<v Speaker 5>Lights, my.

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<v Speaker 6>You know.

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<v Speaker 4>I mean I could do manual stuffs, you know, with

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<v Speaker 4>the garage door and all that. But what I meant

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<v Speaker 4>was it was so weird, and I'm thinking, oh, man,

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<v Speaker 4>and my call screener here to get calls three zho

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<v Speaker 4>three seven one three talks seven one three A two

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<v Speaker 4>five five.

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<v Speaker 5>I hope you all had a great weekend. So the

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<v Speaker 5>guy says, we'll log into your router.

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<v Speaker 4>And see why the conflict because I kept getting conflicting

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<v Speaker 4>IP addresses. Long story, but I thought that when you

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<v Speaker 4>had dynamic selection of IP that it's automatic. They randomize

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<v Speaker 4>and they don't conflict. So maybe some of my egghead

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<v Speaker 4>geeks can help me. Certainly not my YouTube morons or

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<v Speaker 4>maybe they're smarter than they look.

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<v Speaker 5>But welcome. But Wi Fi and what do I call it? Internet?

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<v Speaker 5>In general?

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<v Speaker 4>Our connectivity is so important crap. I mean, I guess health.

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<v Speaker 4>I'd put up above connectivity right barely, but it's a

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<v Speaker 4>little above. What about money? Anyway, Let's talk what's on

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<v Speaker 4>your mind today. I have Brendan Killyan with me. Kellyan

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<v Speaker 4>or Killy Kellyan made in the shade window coverings, and

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<v Speaker 4>I heard of so many cool things on the forefront

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<v Speaker 4>of window coverings.

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<v Speaker 5>I just want to ask you something.

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<v Speaker 4>By the way, folks, I still want to tell you too.

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<v Speaker 4>You can text me in two ways. The station's texting

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<v Speaker 4>app is five seven seven three nine. But I have

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<v Speaker 4>opened up my personal Google number. I'm proud of that

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<v Speaker 4>because it comes right to my cell phone hasn't been abused.

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<v Speaker 5>I love it.

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<v Speaker 4>People have been texting me all night, all days, and

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<v Speaker 4>I have a lot of stuff to talk about.

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<v Speaker 5>Their questions seven four seven.

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<v Speaker 4>Nine fifty two eighty seven four seven fifty eighty. Tell

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<v Speaker 4>me if you've done anything interesting.

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<v Speaker 5>For Labor Day. And I posted what I did. I

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<v Speaker 5>didn't post it on LinkedIn. I posted it on Instagram

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<v Speaker 5>and TikTok. Not that it matters done. I'm not big

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<v Speaker 5>on TikTok. I just do it for the hell of it.

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<v Speaker 4>And what I'd like to know is what's on your

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<v Speaker 4>mind today and how can we help you now? One

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<v Speaker 4>thing that has been coming up time and time again,

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<v Speaker 4>there's two recurring well, there's many recurring themes, but lately,

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<v Speaker 4>let me talk about some recurring themes. One is used cars,

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<v Speaker 4>people buying without checking them out and ending up in

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<v Speaker 4>disastrous situations, saying, well, they assured me it was it

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<v Speaker 4>was good.

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<v Speaker 5>They assured me this. They assured me that, and it

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<v Speaker 5>ends up people are totally screwed because they didn't check

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<v Speaker 5>out a car.

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<v Speaker 4>Now, even checking out a car, it's not going to

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<v Speaker 4>be one hundred percent foolproof. You can't find everything wrong

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<v Speaker 4>with a car.

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<v Speaker 5>But I will tell you that with one hundred and

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<v Speaker 5>fifty thousand miles or more, you will have problems. There's

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<v Speaker 5>no question.

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<v Speaker 4>No matter how it was maintained, you will have problems,

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<v Speaker 4>maybe minor, maybe major. Approaching two hundred, you will have

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<v Speaker 4>major problems. No questions asked, Just just know that you will.

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<v Speaker 4>If you approach one hundred and seventy five thousand miles

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<v Speaker 4>or more, you will double the cost of the car.

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<v Speaker 5>Absolutely.

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<v Speaker 4>With one hundred thousand miles, you will have heavy maintenance

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<v Speaker 4>and some replacements. So while you're doing that to keep

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<v Speaker 4>the price down, the price is not really going to

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<v Speaker 4>be down. I met a woman when a woman called

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<v Speaker 4>the show one time and she said, listen, I want

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<v Speaker 4>to buy a four thousand dollars car.

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<v Speaker 5>You know, I want to buy that, and I want

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<v Speaker 5>to do it for I want to do it, you know,

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<v Speaker 5>I want to do it for cash. And I said,

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<v Speaker 5>what did you find? She found a car with a

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<v Speaker 5>two hundred and ten thousand miles on it, four thousand

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<v Speaker 5>dollars And I said, you understand, it's going to need this.

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<v Speaker 5>It's going to need that.

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<v Speaker 4>No matter what if you at the time, at the time,

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<v Speaker 4>I believe new car, you could get a new Hyundai

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<v Speaker 4>literally for eighteen grand, nineteen grand at the time. I said,

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<v Speaker 4>if you put four thousand dollars down, you're financing fourteen

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<v Speaker 4>thousand or something, fifteen whatever, and you're financing it at

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<v Speaker 4>the time at four and a half percent. Now think

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<v Speaker 4>about this, Oh, I don't want to pay payment. I said,

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<v Speaker 4>you're going to have a payment. It's just a question

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<v Speaker 4>of what payment. Are you going to be paying a

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<v Speaker 4>dead horse?

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<v Speaker 5>Are you going to paying for repairs or are you

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<v Speaker 5>going to be paying for a new car that has

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<v Speaker 5>a ten year, one hundred thousand mile warranty.

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<v Speaker 6>Shed.

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<v Speaker 4>Well, then I'll have to buy collision coverage and all that.

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<v Speaker 4>And I said, well, let's do the math. In the

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<v Speaker 4>math with the financing she was getting in everything. Now,

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<v Speaker 4>I'm not going to give you exact numbers. I'm going

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<v Speaker 4>to give you an idea. She would have no payments

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<v Speaker 4>on the used car on the Hyundai with insurance and everything.

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<v Speaker 4>Now remember she still has insurance on the used car,

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<v Speaker 4>but not a lot so. But with the insurance difference

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<v Speaker 4>on the Hyundai and the payment on the Hyundai, I

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<v Speaker 4>think she was up around two hundred and fifty dollars

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<v Speaker 4>a month brand new car tenures. And I forget, I

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<v Speaker 4>think that was only like a four year loan three

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<v Speaker 4>or four it could I think it was. But when

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<v Speaker 4>we did the math, here's what happened.

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<v Speaker 5>She had to do major engine work after she got

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<v Speaker 5>it for a little while. Now, remember she had to

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<v Speaker 5>do major engine work. She had to do transmission work,

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<v Speaker 5>she had to fix the shocks. She had to do

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<v Speaker 5>so much in repairs that her payments on that were

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<v Speaker 5>higher if you amortized him.

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<v Speaker 4>She had to draw out cash and pay for repairs

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<v Speaker 4>or put them on credit cards. But she was paying

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<v Speaker 4>more for that used car with two hundred and ten

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<v Speaker 4>or two hundred some thousand miles on it, then she

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<v Speaker 4>would have for the brand new car for the entire

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<v Speaker 4>four years. Then at the end of four years, what

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<v Speaker 4>did she have a piece of crap? If she had

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<v Speaker 4>purchased the brand new Hyundai and made those payments, she

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<v Speaker 4>would have.

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<v Speaker 5>Had a paid off, free and clear car with another

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<v Speaker 5>six years of warranty. Think about this now, that.

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<v Speaker 4>Is what you call a psychological myth and mistake. When

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<v Speaker 4>people say I don't want to I don't want a

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<v Speaker 4>car payment, you will always unless you're swimming in cash,

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<v Speaker 4>you'll always have a car payment unless you pay a

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<v Speaker 4>new car cash.

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<v Speaker 5>But if you buy a used car for cash because

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<v Speaker 5>and it's and it's let's.

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<v Speaker 4>Say under eight grand, now you will have major repairs.

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<v Speaker 5>There's no question in my mind.

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<v Speaker 4>Now there are rarities a little old lady from Pasadena

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<v Speaker 4>and other people who don't drive and maintain the hell

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<v Speaker 4>out of something, but it is rare, it is far between,

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<v Speaker 4>and it will never usually happen. By the way, waterpros

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<v Speaker 4>dot net, the best water system at the lowest prices anywhere.

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<v Speaker 4>I think the special has expired. Wait a minute, Wait

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<v Speaker 4>a minute. Oh, he just texted me Paul the waterman.

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<v Speaker 4>Today is the last day for the thirty one ninety

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<v Speaker 4>five special. You can sign up, but you can sign up,

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<v Speaker 4>but you don't have to have it done today.

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<v Speaker 5>And that's thirty one ninety five. Now here's what you get.

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<v Speaker 4>Not only the reverse osmosis for drinking, You get water softening.

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<v Speaker 4>You get the entire whole house system that would normally

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<v Speaker 4>be for him, even him, at the best prices.

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<v Speaker 5>Ever, Let's see if there around.

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<v Speaker 4>Five over five grand plumbers for the same thing would

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<v Speaker 4>charge you sixteen thousand. Now here's what I'm telling you.

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<v Speaker 4>You can get it for thirty one ninety five.

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<v Speaker 5>Mille bull three h three eight six y two five

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<v Speaker 5>five four more coming right.

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<v Speaker 4>Up, Go with a sure thing. Denver's Best Roofer Excel

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<v Speaker 4>roofing dot com. You don't pay a cent until you're content.

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<v Speaker 4>Time for an insurance check up free, no obligation. Comparison

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<v Speaker 4>call Compass Insurance paying too much your coverage at dozens

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<v Speaker 4>of insurance companies find out now three all three seven

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<v Speaker 4>to seven to one.

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<v Speaker 3>Help.

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<v Speaker 4>You'll think you're his only customer when you choose Frank

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<v Speaker 4>Durand the real estate Man dot com to list your

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<v Speaker 4>home with Remax Alliance three all three nine two zero

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<v Speaker 4>sixteen twenty two.

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<v Speaker 5>All right, so I'm Tom Martino, your troubleshooter.

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<v Speaker 4>Frank Ran, the real estate man, will do in market

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<v Speaker 4>valuation of your home for the asking and tell you

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<v Speaker 4>what it will sell for in this market based on

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<v Speaker 4>all the elements, and he knows them all the interest rates,

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<v Speaker 4>the comps, the inventory, the supply and demand. He'll come

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<v Speaker 4>in pretty accurately with no obligation to list. Three oh

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<v Speaker 4>three nine two zero sixteen twenty two. Frank Dran, the

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<v Speaker 4>real estate Man dot com. Okay, listen, So I have

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<v Speaker 4>a question. And uh oh when I said there were

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<v Speaker 4>issues that came up. One of them was, of course,

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<v Speaker 4>with cars and used cars crapping out. The other one

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<v Speaker 4>was and this comes up a lot valuing a car

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<v Speaker 4>after an accident when it's totaled, and when people pay

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<v Speaker 4>too much or owe too much, they're in for giant shocks,

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<v Speaker 4>and that's what happens. And so especially people when they

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<v Speaker 4>have an older car and they paid a lot for it,

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<v Speaker 4>they want to keep it because they want to repair

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<v Speaker 4>it and keep it.

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<v Speaker 5>It's better for them than the total. So what they

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<v Speaker 5>do is they total.

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<v Speaker 4>The car and then let's say they say you're gonna

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<v Speaker 4>get fifteen for the car. They say, we don't want

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<v Speaker 4>fifteen for the car. We want to keep it and

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<v Speaker 4>fix it.

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<v Speaker 5>They say, okay, then we're going to give you twelve

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<v Speaker 5>or we're going to give you thirteen or whatever, and

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<v Speaker 5>you're theoretically paying for the salvage. Insurance companies have a

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<v Speaker 5>way of charging you too much for that salvage. Here's

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<v Speaker 5>a rough way to estimate this. If what you pay

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<v Speaker 5>for the salvage plus the repair cost. Okay, if you

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<v Speaker 5>can what the salvage and the repair cost so or

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<v Speaker 5>the remainder what you're gonna get. For example, if they

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<v Speaker 5>total it for a fair price and subtract a fair price,

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<v Speaker 5>then you should be able to take the salvage value

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<v Speaker 5>along with the check you're getting. So let's say they

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<v Speaker 5>charge you two grand and they give you a thirteen

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<v Speaker 5>thousand dollars check, so you're netting thirteen. You're keeping the car.

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<v Speaker 4>Now theoretically, then the thirteen plus the two equals fifteen.

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<v Speaker 4>That should roughly be the value of that car. And

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<v Speaker 4>it should be the value of the car after repairs.

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<v Speaker 4>And if you can repair it for that amount, you

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<v Speaker 4>come close. If not, then it's a bad deal and

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<v Speaker 4>it's not worth salvaging, even though that's what you want

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<v Speaker 4>to do. Now, if you paid too much for it,

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<v Speaker 4>you're scrutin no matter what, nothing can help you there.

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<v Speaker 5>Even gap insurance only covers depreciation, no overpayment, and they'll

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<v Speaker 5>only go one hundred and twenty five percent of value

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<v Speaker 5>only for the depreciated part, not for this is important,

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<v Speaker 5>not for the overpayment or stupidity. As I said, gap

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<v Speaker 5>insurance is not stupid insurance.

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<v Speaker 4>Now, we have Brendan Killion with us from Made in

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<v Speaker 4>the Shade, and I wanted to know if you've heard

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<v Speaker 4>of these new shades now, Well, I don't even know that.

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<v Speaker 4>I don't think they're on the market.

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<v Speaker 5>But they're so thin and they can literally project You

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<v Speaker 5>can project things on them, so you can have Wi

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<v Speaker 5>Fi projecting images on shades, and the shades are kind

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<v Speaker 5>of like roll up screens almost Holy crap. Does that

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<v Speaker 5>change the.

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<v Speaker 4>Whole complexion of window coverings? Imagine that? I mean you

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<v Speaker 4>can have shades that come down and have different scenes

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<v Speaker 4>for different seasons.

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<v Speaker 5>You can literally redecorate your house for the seasons.

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<v Speaker 4>I don't know if they'll ever hit them all. I

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<v Speaker 4>think they'll hit the market. I think everything does eventually.

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<v Speaker 4>Have you seen any of them at shows or ever

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<v Speaker 4>seen anything close?

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<v Speaker 7>I haven't seen them specifically for that. However, I have

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<v Speaker 7>had projection screens like in my own home before.

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<v Speaker 5>Now that but where you project something onto it right.

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<v Speaker 7>Were correct, and so obviously they may you know, like

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<v Speaker 7>a room darkening white rollers.

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<v Speaker 5>Shade I'm talking about.

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<v Speaker 4>I think these were almost like mini is it LEDs.

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<v Speaker 3>Like the screen is like literally, oh, I've not seen that.

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<v Speaker 5>Now we think about that.

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<v Speaker 3>That's incredible, that's interesting. Yeah, No, I've not seen that.

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<v Speaker 4>And what I'd like to know though, is the the

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<v Speaker 4>future of window coverings. There is something called smart glass now,

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<v Speaker 4>it's it's right now. I think it would be cost

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<v Speaker 4>prohibitive to put in houses, but they're certainly working towards that.

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<v Speaker 7>I mean, like in the like in restaurant bathrooms exactly.

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<v Speaker 4>But this, this smart glass would be adjustable with an app,

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<v Speaker 4>so you can adjust shades to let light in or not.

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<v Speaker 4>And you can so you can adjust the translucency. I

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<v Speaker 4>guess it would be called there. It's transparency probably, so

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<v Speaker 4>you can make a translution, can make it totally transparent,

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<v Speaker 4>you can, you can alter in between. And some of

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<v Speaker 4>them are even experimenting with colors. So I mean, there's

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<v Speaker 4>no end to what houses will look and feel like.

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<v Speaker 4>I mean I know that, you know, years ago at

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<v Speaker 4>World's Fairs, they would exaggerate what we'd be doing by now.

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<v Speaker 4>I thought we'd all get hovercrafts riding around.

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<v Speaker 5>But okay, let me go to the text. By the way,

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<v Speaker 5>three oh.

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<v Speaker 4>Three seven one three talks seven one three eight two

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<v Speaker 4>five five. Some people are better off paying for the

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<v Speaker 4>repairs when needed, rather than having a fixed monthly payment

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<v Speaker 4>for four years. How first, Okay, I was talking about

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<v Speaker 4>buying used cars and putting money into them, I don't believe,

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<v Speaker 4>but not when the repairs.

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<v Speaker 5>When the repairs are.

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<v Speaker 4>Needed, okay, But let's say you have no payment for

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<v Speaker 4>two years and then you have a major four We're

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<v Speaker 4>talking four and five and six thousand dollars repairs here

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<v Speaker 4>on cars with hundreds of thousands of miles. So what

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<v Speaker 4>I'm talking about it are dozens of thousands.

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<v Speaker 5>I'm saying that they're not better off because your money

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<v Speaker 5>is money is money. I mean, wouldn't you rather be

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<v Speaker 5>paying a payment for four years and have no problems none,

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<v Speaker 5>or paying for massive repairs and still have an old

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<v Speaker 5>piece of crap. That's the point I'm making that the

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<v Speaker 5>money you're putting into this car is not making it

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<v Speaker 5>newer or better. It's still an old car. But that

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<v Speaker 5>was That was the text I enjoyed, you know, thank

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<v Speaker 5>you for the text. I have another one here.

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<v Speaker 4>A guy with my computer, Colorado Computers.

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<v Speaker 5>Charlie has helped me a lot.

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<v Speaker 4>He said, the IP addressed conflict is probably caused by

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<v Speaker 4>one of your devices having a static IP.

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<v Speaker 5>So I found out what it was, Charlie. I looked

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<v Speaker 5>on my.

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<v Speaker 4>Google app, because my Google is my distributor of Wi

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<v Speaker 4>Fi for you tech geeks out there, and I'm a

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<v Speaker 4>tech geek and I know I have a lot listening.

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<v Speaker 5>I have centry Link broadband. Love it.

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<v Speaker 4>Century Link broadband is solid. I don't use their modem

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<v Speaker 4>to distribute Wi Fi. I use see modems have two

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<v Speaker 4>things in them, a router and Wi Fi. That's a

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<v Speaker 4>wireless transmitter wireless fidelity, and then they have a router.

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<v Speaker 4>Now a lot of people plug that router into their

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<v Speaker 4>house so their Cat fives around the house are activated.

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<v Speaker 5>And those are newer homes, but older newer homes.

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<v Speaker 4>The newest homes are all doing wireless, but the Cat

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<v Speaker 4>five or fiber by the way, but the Cat five

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00:18:41.160 --> 00:18:45.039
<v Speaker 4>is energized usually by the modem, or you plug into

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<v Speaker 4>the modem for Cat fives, and then it's a wireless

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<v Speaker 4>I decided to just use my modem from sentry Link

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<v Speaker 4>because it's not really good Wi Fi. I use it

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<v Speaker 4>as a bridge simply to bring in Internet, and I

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<v Speaker 4>distribute it to Google's Google's Mesh system, and Google's Mesh

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<v Speaker 4>system then assigns IPS and what I didn't realize Charlie

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<v Speaker 4>until two minutes before the show and Brendan was watching me.

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<v Speaker 5>I was able to log on to Google Home and

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<v Speaker 5>you can view each and every item and all of

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<v Speaker 5>their IPS. What I couldn't do is change the IP

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<v Speaker 5>of that. It turned out one TV has the same

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<v Speaker 5>IP address one TV, and I couldn't change it. So

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<v Speaker 5>what I had to do is pause that TV. I

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<v Speaker 5>don't know.

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<v Speaker 4>I don't know what to do about it. I don't

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<v Speaker 4>know how to change the IP on it. There must

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<v Speaker 4>be a way, but anyway, I digress. That is the

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<v Speaker 4>life of technical stuff.

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<v Speaker 5>Three h three. So, oh, I got it. You just

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<v Speaker 5>sent me a picture. Is that today? Do I have

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<v Speaker 5>two deputies in the studio?

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<v Speaker 8>Yes?

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<v Speaker 9>Do I have two?

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<v Speaker 5>Or is that the other? Okay, so I see Dollar Dollar.

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<v Speaker 4>I can recognize I can recognize both of them because

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<v Speaker 4>they never mind anyway.

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<v Speaker 5>So it's gonna be mean. I'm gonna be nice. So,

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<v Speaker 5>Deputy Dollar, what did you do with your extra day off?

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<v Speaker 5>Go and be honest? What did you do? Actually, Tom,

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<v Speaker 5>it was just kind of a choir weekend, So you

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<v Speaker 5>know what. Anyone who travels during this time, they're they're insane.

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<v Speaker 5>I mean, they're totally insane. Chopper, what did you do?

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<v Speaker 10>I got upset because there wasn't a Bronco game. I

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<v Speaker 10>thought it was the start of the season.

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<v Speaker 5>Oh, anyway, here's the text.

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<v Speaker 4>The reason everybody issuing Donald Trump for using their music

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<v Speaker 4>is because the number number one, he didn't ask permission.

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<v Speaker 5>Number two he's a douche bag. I can say that, right.

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<v Speaker 5>How many times are we going to make excuses for

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<v Speaker 5>this guy? Okay? Good? I have more than just conservatives

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<v Speaker 5>listening to this show, and the number is three ZHO three,

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<v Speaker 5>seven to one to three.

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<v Speaker 4>Talk Brendan. If you're going to do shades. They don't

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<v Speaker 4>even make cords anymore, do they. Somebody wants to replace

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<v Speaker 4>them and match what they have. It's not that they

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00:21:25.000 --> 00:21:27.319
<v Speaker 4>like chords, they just don't want to have one that's

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<v Speaker 4>not like the others.

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<v Speaker 5>Can you do it?

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<v Speaker 7>There's a couple of products that still have a chord

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<v Speaker 7>with a with a you know, a government approved release

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<v Speaker 7>on it to make it still safe. But I would

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<v Speaker 7>say buy and large chords are gone?

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<v Speaker 5>Okay, So can you restring a shade? Is there such

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<v Speaker 5>a thing? As It depends on what kind of shade

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<v Speaker 5>it is.

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<v Speaker 7>Like, if it's just a chord issue, you can usually

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<v Speaker 7>get that part on the end, which is a clutch,

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<v Speaker 7>and get that repator. You can get the chord replacement.

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<v Speaker 4>But certainly blinds still have chords. I mean blind, you know,

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<v Speaker 4>the good old fad. Have you seen the wood slatted blinds?

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<v Speaker 4>And then those are all pretty much cordless too. How

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<v Speaker 4>do they just put your hand under the bar and

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<v Speaker 4>lift them up? Okay, well that's it, that's the blind.

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<v Speaker 4>But then how do you adjust the loop.

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00:22:14.039 --> 00:22:17.599
<v Speaker 5>Is a wand so when you screw the wand that's

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00:22:17.920 --> 00:22:21.440
<v Speaker 5>tilt and that's way neaterter those older heads off all

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<v Speaker 5>the strings and.

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00:22:22.400 --> 00:22:24.960
<v Speaker 3>You don't have to then mount anything to their window.

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00:22:25.000 --> 00:22:28.279
<v Speaker 7>Also like screw into the window right cleat you know

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<v Speaker 7>for the cord So.

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<v Speaker 4>Three O three seven one three A two five five

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00:22:31.880 --> 00:22:35.519
<v Speaker 4>eight eight eight Heating dot com honest good people for plumbing,

390
00:22:35.640 --> 00:22:39.559
<v Speaker 4>electric and they can check your furnace NAC for the

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00:22:39.640 --> 00:22:42.880
<v Speaker 4>asking three O three seven seven zero two seven seven

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00:22:43.039 --> 00:22:51.640
<v Speaker 4>six go with a sure thing Denver's best roofer Excel

393
00:22:51.720 --> 00:22:54.799
<v Speaker 4>Roofing dot com. You don't pay a cent until you're content.

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00:22:58.160 --> 00:23:01.359
<v Speaker 4>Time for an insurance check up free, no obligation. In comparison,

395
00:23:01.480 --> 00:23:05.000
<v Speaker 4>call Compass Insurance paying too much your coverage at dozens

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00:23:05.039 --> 00:23:07.799
<v Speaker 4>of insurance companies find out now three all three seven

397
00:23:07.799 --> 00:23:10.160
<v Speaker 4>to seven to one help. You'll think you're his only

398
00:23:10.240 --> 00:23:12.720
<v Speaker 4>customer when you choose Frank durand the real estate man

399
00:23:12.759 --> 00:23:16.160
<v Speaker 4>dot com to list your home with Remax Alliance three

400
00:23:16.240 --> 00:23:19.839
<v Speaker 4>all three nine two zero sixteen twenty two. I hear

401
00:23:20.680 --> 00:23:23.839
<v Speaker 4>thank you better late than never on that music bro

402
00:23:24.599 --> 00:23:26.759
<v Speaker 4>three all three seven one three talk seven one three

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00:23:26.759 --> 00:23:27.559
<v Speaker 4>eight two five to five.

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<v Speaker 5>People are still kicked back in vacation mode. They don't

405
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<v Speaker 5>really want to get ready for the school year, although

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00:23:33.359 --> 00:23:37.880
<v Speaker 5>it already started. Brandon, when you get busy for with

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00:23:38.039 --> 00:23:39.640
<v Speaker 5>Maide in the shade? When do you get busy for

408
00:23:39.720 --> 00:23:40.519
<v Speaker 5>the holidays?

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<v Speaker 4>Do people ever get the holiday rush like they do

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00:23:43.599 --> 00:23:45.240
<v Speaker 4>for bathrooms and kitchens?

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00:23:45.759 --> 00:23:48.119
<v Speaker 5>They do, and and floor coverings and all.

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00:23:48.240 --> 00:23:49.039
<v Speaker 3>Yeah, they do.

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<v Speaker 7>Unfortunately, a lot of times they don't think about the

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<v Speaker 7>lead time on getting customers.

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<v Speaker 5>What is the lead time that's gone on for next week?

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<v Speaker 5>What is the And they're all custom When you say customer, every.

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<v Speaker 7>Single one of them, I mean really yeah, I mean

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<v Speaker 7>yeah yeah, So what is the lead to? We're down

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<v Speaker 7>much better, like two to three weeks. I can get

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<v Speaker 7>those things in and we have an in house from.

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<v Speaker 5>The time you order two or three weeks yep, oh

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<v Speaker 5>really yep.

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<v Speaker 7>And with our in house installer, I don't sub that

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<v Speaker 7>out so I don't have to get on someone else's schedule,

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<v Speaker 7>so we can get people installed quick.

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<v Speaker 4>Okay, now on a text here, Oh not a text,

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<v Speaker 4>this is a.

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00:24:25.920 --> 00:24:27.240
<v Speaker 5>This is something I want to note.

429
00:24:27.839 --> 00:24:32.599
<v Speaker 4>So ten percent year on year, houses have increased, the

430
00:24:32.680 --> 00:24:35.480
<v Speaker 4>sales have increased, mostly for starter homes.

431
00:24:35.920 --> 00:24:37.119
<v Speaker 5>That's a major deal.

432
00:24:37.559 --> 00:24:41.880
<v Speaker 4>A ten percent surge in this economy is major because

433
00:24:41.920 --> 00:24:45.200
<v Speaker 4>we're being told that. You know that interest rates have

434
00:24:45.240 --> 00:24:47.240
<v Speaker 4>a big impact, and they do, but still a ten

435
00:24:47.279 --> 00:24:54.480
<v Speaker 4>percent surge. Also another thing that's really important. There is

436
00:24:54.519 --> 00:25:00.839
<v Speaker 4>a hot there is a slowdown of hiring people.

437
00:25:00.920 --> 00:25:02.880
<v Speaker 5>And you want to know why.

438
00:25:03.200 --> 00:25:07.480
<v Speaker 4>Gen Z is having a problem, and millennials are locked

439
00:25:07.480 --> 00:25:12.000
<v Speaker 4>into lower paying jobs, many times in companies because baby

440
00:25:12.039 --> 00:25:18.279
<v Speaker 4>boomers old farts are refusing to retire. They're still working

441
00:25:18.640 --> 00:25:22.440
<v Speaker 4>and they want to work. The average retirement it used to.

442
00:25:22.400 --> 00:25:26.640
<v Speaker 5>Be people retired at fifty eight to sixty two. People

443
00:25:26.680 --> 00:25:28.440
<v Speaker 5>are working well into their seventies.

444
00:25:28.480 --> 00:25:31.359
<v Speaker 4>They enjoy it and they want to do it, and

445
00:25:31.759 --> 00:25:34.799
<v Speaker 4>they're pissing off a lot of younger people. So my

446
00:25:35.039 --> 00:25:39.319
<v Speaker 4>question is, and I'm serious, do you think people have

447
00:25:39.440 --> 00:25:43.759
<v Speaker 4>a duty to retire and I'm serious about it. Do

448
00:25:43.799 --> 00:25:46.440
<v Speaker 4>you think they now I'm talking about normal jobs too.

449
00:25:46.480 --> 00:25:50.440
<v Speaker 4>I mean, it's not like I'm making iron forging iron here,

450
00:25:50.480 --> 00:25:53.039
<v Speaker 4>you know, I'm sitting in a home studio doing a show.

451
00:25:53.079 --> 00:25:57.680
<v Speaker 4>But still still, do people have a duty to move

452
00:25:57.759 --> 00:26:03.119
<v Speaker 4>over rover and let someone else take over? Also on

453
00:26:03.240 --> 00:26:08.559
<v Speaker 4>a list of being weird, I used to put eating alone, going.

454
00:26:08.359 --> 00:26:12.440
<v Speaker 5>To movies alone? But do you know that more and

455
00:26:12.480 --> 00:26:15.440
<v Speaker 5>more people are doing that? So YouTube moron's I'd like

456
00:26:15.480 --> 00:26:21.240
<v Speaker 5>to know, do you ever go to a movie alone?

457
00:26:23.000 --> 00:26:23.319
<v Speaker 3>Now?

458
00:26:25.599 --> 00:26:28.039
<v Speaker 5>I've never gone. I don't think I've ever once went

459
00:26:28.079 --> 00:26:32.720
<v Speaker 5>to a movie ever alone? Anybody go to a movie alone? Now?

460
00:26:32.799 --> 00:26:36.079
<v Speaker 5>I've eaten out alone. I don't care about that I

461
00:26:36.240 --> 00:26:38.759
<v Speaker 5>read or something. I don't think that's so weird. But

462
00:26:38.799 --> 00:26:41.079
<v Speaker 5>that's not a list of weirdness. So I want to

463
00:26:41.079 --> 00:26:43.599
<v Speaker 5>add to this list of weirdness. I added to it.

464
00:26:44.160 --> 00:26:49.759
<v Speaker 4>Being a greeter at any store, you're weird. No one

465
00:26:50.279 --> 00:26:53.680
<v Speaker 4>wants to be a greeeder. Hey, Deputy Dollar, maybe I

466
00:26:53.680 --> 00:26:54.200
<v Speaker 4>could see you.

467
00:26:54.240 --> 00:26:57.240
<v Speaker 5>Do you want to be a greeter? Chopper could be

468
00:26:57.279 --> 00:26:57.680
<v Speaker 5>a greeeder?

469
00:26:57.720 --> 00:26:58.960
<v Speaker 3>No, Tom not.

470
00:26:58.960 --> 00:27:02.160
<v Speaker 5>Come on, here's a weirdness, and I hate to say it,

471
00:27:02.440 --> 00:27:05.720
<v Speaker 5>but it's true. Let's just be honest. About it. Dating

472
00:27:05.880 --> 00:27:11.599
<v Speaker 5>after sixty it's just weird. It's okay if you meet

473
00:27:11.680 --> 00:27:15.799
<v Speaker 5>someone at somebody's house, but this, but dating apps and

474
00:27:15.880 --> 00:27:19.559
<v Speaker 5>dating after sixty, it's kind of weird. I don't think

475
00:27:20.319 --> 00:27:24.440
<v Speaker 5>any normal person would do that. Do you. Here's another

476
00:27:24.480 --> 00:27:29.279
<v Speaker 5>thing I think is weird, and maybe maybe I might

477
00:27:29.319 --> 00:27:34.960
<v Speaker 5>get a little disagreement from the studio. Muscle cars over

478
00:27:35.079 --> 00:27:42.200
<v Speaker 5>fifty Be careful there, over fifty years old? Muscle cars?

479
00:27:42.599 --> 00:27:44.920
<v Speaker 5>Is a Mustang considered a muscle car.

480
00:27:45.440 --> 00:27:47.960
<v Speaker 10>I don't think the one eyedea spot is. I think

481
00:27:47.960 --> 00:27:51.839
<v Speaker 10>they're talking about the seventy cars. Are you sure that's

482
00:27:51.880 --> 00:27:53.359
<v Speaker 10>what I considered muscle cars?

483
00:27:54.559 --> 00:27:55.519
<v Speaker 5>Do you ever eat alone?

484
00:27:56.119 --> 00:27:56.400
<v Speaker 6>Never?

485
00:27:56.759 --> 00:27:57.559
<v Speaker 5>At a restaurant?

486
00:27:57.920 --> 00:27:59.880
<v Speaker 10>Only when I worked for the government.

487
00:28:00.480 --> 00:28:03.319
<v Speaker 5>Did you ever go to a movie alone?

488
00:28:03.559 --> 00:28:03.839
<v Speaker 10>Never?

489
00:28:04.440 --> 00:28:05.720
<v Speaker 5>But I did bowl alone?

490
00:28:05.759 --> 00:28:09.759
<v Speaker 4>Of course now because he has he has Cinemax at

491
00:28:09.839 --> 00:28:11.000
<v Speaker 4>night so he doesn't have to.

492
00:28:11.839 --> 00:28:14.079
<v Speaker 5>I'm sorry I didn't say that tonight. Go ahead, what

493
00:28:14.079 --> 00:28:18.000
<v Speaker 5>what were you going to say? Bowling? How about bowling alone? Well,

494
00:28:18.039 --> 00:28:21.319
<v Speaker 5>that would be stupid. Why would you do that? Well? Thanks,

495
00:28:21.640 --> 00:28:26.200
<v Speaker 5>because there was no one else in the bowl with God. Okay,

496
00:28:26.400 --> 00:28:28.440
<v Speaker 5>Uriah reminds me of a group. What am I?

497
00:28:28.559 --> 00:28:28.960
<v Speaker 3>What?

498
00:28:28.960 --> 00:28:32.880
<v Speaker 5>What rock group. Am I thinking of Uriyah? Come on,

499
00:28:33.599 --> 00:28:39.319
<v Speaker 5>you're right, of course. Have you heard of them? Right? Aryah,

500
00:28:39.519 --> 00:28:45.000
<v Speaker 5>what's going on with your firearms purchase? Uh?

501
00:28:45.200 --> 00:28:49.720
<v Speaker 6>So I had to I placed an order. I placed

502
00:28:49.759 --> 00:28:51.880
<v Speaker 6>an order through the store that I got trained at,

503
00:28:52.480 --> 00:28:55.279
<v Speaker 6>and then they made me they had to order it,

504
00:28:55.319 --> 00:28:57.319
<v Speaker 6>so I had to play it pay the entirety up

505
00:28:57.319 --> 00:28:59.200
<v Speaker 6>front when I came back.

506
00:28:59.400 --> 00:29:02.240
<v Speaker 4>Now, wait a minute, so you got you had to

507
00:29:02.240 --> 00:29:07.240
<v Speaker 4>pay upfront for the weapon, right.

508
00:29:05.720 --> 00:29:08.160
<v Speaker 6>Yes, because it was an online order. It wasn't physically

509
00:29:08.200 --> 00:29:08.839
<v Speaker 6>in a store.

510
00:29:09.759 --> 00:29:12.359
<v Speaker 5>Okay, but you were at the store they put the

511
00:29:12.480 --> 00:29:15.039
<v Speaker 5>order in for you, or you did it online. That's

512
00:29:15.039 --> 00:29:16.200
<v Speaker 5>the part I don't understand.

513
00:29:17.119 --> 00:29:19.200
<v Speaker 6>Oh, they put the order in for me. I just

514
00:29:19.240 --> 00:29:21.640
<v Speaker 6>went to their store because they're affiliate with the company

515
00:29:21.640 --> 00:29:25.720
<v Speaker 6>that trained us to get an armed guard card.

516
00:29:26.359 --> 00:29:28.920
<v Speaker 4>Okay, but did you know that you would be approved

517
00:29:28.920 --> 00:29:30.480
<v Speaker 4>for it? Background and everything.

518
00:29:32.759 --> 00:29:36.799
<v Speaker 6>I had the assumption I was, but I didn't. I

519
00:29:37.000 --> 00:29:39.440
<v Speaker 6>you know, I didn't know. It's my first time trying

520
00:29:39.480 --> 00:29:40.440
<v Speaker 6>to purchase a firearm.

521
00:29:41.160 --> 00:29:41.359
<v Speaker 5>You know.

522
00:29:41.559 --> 00:29:44.160
<v Speaker 4>I had an argument one time with a gun dealer

523
00:29:45.359 --> 00:29:50.839
<v Speaker 4>who was charging people up front, and I said, technically,

524
00:29:51.440 --> 00:29:53.920
<v Speaker 4>you're not buying a gun you're putting a deposit down

525
00:29:54.039 --> 00:29:57.599
<v Speaker 4>because you can't buy it. They can't sell it to

526
00:29:57.640 --> 00:30:02.640
<v Speaker 4>you until you're approved. Right, So how did they the

527
00:30:02.680 --> 00:30:04.480
<v Speaker 4>money that you paid? How much did you pay?

528
00:30:06.319 --> 00:30:11.480
<v Speaker 6>Uh with the firearm and the background check? Yeah, twelve

529
00:30:11.519 --> 00:30:16.440
<v Speaker 6>hundred dollars, Uh, ninety four dollars and some sense.

530
00:30:16.880 --> 00:30:18.279
<v Speaker 5>Okay, hold on a second.

531
00:30:18.279 --> 00:30:20.279
<v Speaker 4>We'll come right back to you, because I'm interested to

532
00:30:20.359 --> 00:30:24.119
<v Speaker 4>know what went on with this, and uh, it's pretty

533
00:30:24.440 --> 00:30:28.599
<v Speaker 4>firearms people are under pretty strict scrutiny to do things right.

534
00:30:28.920 --> 00:30:29.480
<v Speaker 5>So hang on.

535
00:30:29.960 --> 00:30:33.359
<v Speaker 4>I'm Tom Martine three oh three seven one three Talks

536
00:30:33.400 --> 00:30:34.279
<v Speaker 4>seven one three eight.

537
00:30:34.200 --> 00:30:34.960
<v Speaker 5>Two five five.

538
00:30:35.000 --> 00:30:38.960
<v Speaker 4>Probid energy dot com for your solar energy needs. You

539
00:30:39.039 --> 00:30:42.599
<v Speaker 4>know there are only two solar people we endorse. Probid

540
00:30:42.920 --> 00:30:45.279
<v Speaker 4>energy dot com will take care of you from the sales,

541
00:30:45.359 --> 00:30:47.240
<v Speaker 4>through service and warranties.

542
00:30:47.680 --> 00:30:52.960
<v Speaker 5>Probid energy dot com.

543
00:30:53.720 --> 00:30:57.000
<v Speaker 4>Go with a sure thing Denver's best roofer Excel Roofing

544
00:30:57.079 --> 00:30:59.680
<v Speaker 4>dot Com. You don't pay a cent until you're content.

545
00:31:01.279 --> 00:31:06.279
<v Speaker 4>Wait time for an insurance checkup free, no obligation. In comparison,

546
00:31:06.400 --> 00:31:09.960
<v Speaker 4>call Compass insurance paying too much your coverage at dozens

547
00:31:10.000 --> 00:31:12.720
<v Speaker 4>of insurance companies find out now three all three seven

548
00:31:12.720 --> 00:31:13.319
<v Speaker 4>to seven to one.

549
00:31:13.400 --> 00:31:13.680
<v Speaker 3>Help.

550
00:31:13.839 --> 00:31:16.480
<v Speaker 4>You'll think you're his only customer when you choose Frank

551
00:31:16.559 --> 00:31:19.000
<v Speaker 4>durand the real estate man dot com to list your

552
00:31:19.039 --> 00:31:22.200
<v Speaker 4>home with Remax Alliance three all three nine two zero

553
00:31:22.279 --> 00:31:28.599
<v Speaker 4>sixteen twenty two. Hey Tom Martino, your troubleshooter three all

554
00:31:28.680 --> 00:31:33.079
<v Speaker 4>three seven one three talk back to Uriah and uh free,

555
00:31:33.200 --> 00:31:37.519
<v Speaker 4>Uh Uriah, what's happening? And how do we help you?

556
00:31:37.559 --> 00:31:38.119
<v Speaker 5>Go ahead, sir?

557
00:31:38.799 --> 00:31:42.079
<v Speaker 4>You said you paid up front twelve hundred bucks, background

558
00:31:42.200 --> 00:31:42.759
<v Speaker 4>check and gun.

559
00:31:42.759 --> 00:31:43.480
<v Speaker 5>What went wrong?

560
00:31:46.200 --> 00:31:50.240
<v Speaker 6>The background check got denied? Uh so? I tried to appeal.

561
00:31:50.319 --> 00:31:52.720
<v Speaker 5>Now wait, wait, wait, what do you mean? I don't understand.

562
00:31:52.759 --> 00:31:54.039
<v Speaker 5>What do you mean? God denied?

563
00:31:55.920 --> 00:31:59.480
<v Speaker 6>Uh so? So I purchased the fire arm. They waited

564
00:31:59.559 --> 00:32:01.880
<v Speaker 6>a week and a half for the firearm to ship

565
00:32:01.960 --> 00:32:03.960
<v Speaker 6>to the store. I went into the store to do

566
00:32:04.759 --> 00:32:07.519
<v Speaker 6>the background check once the firearm had arived.

567
00:32:07.839 --> 00:32:09.759
<v Speaker 5>Okay, that's the proper way. Then what.

568
00:32:12.079 --> 00:32:14.599
<v Speaker 6>I did the background check, left the building and went

569
00:32:14.640 --> 00:32:17.519
<v Speaker 6>to work. And then they called me about thirty minutes

570
00:32:17.599 --> 00:32:19.880
<v Speaker 6>later saying that the background check got denied.

571
00:32:20.279 --> 00:32:24.960
<v Speaker 4>Okay, so you get a refund except for the background check.

572
00:32:26.440 --> 00:32:30.599
<v Speaker 6>That's that's too, that's too. What my awareness was, and

573
00:32:30.599 --> 00:32:34.039
<v Speaker 6>that's what they had told me over the phone. And

574
00:32:34.079 --> 00:32:36.640
<v Speaker 6>then they said that they just said, we issued the

575
00:32:36.680 --> 00:32:39.279
<v Speaker 6>process of a refund. We just don't have a specific

576
00:32:39.359 --> 00:32:39.960
<v Speaker 6>date for you.

577
00:32:40.759 --> 00:32:43.759
<v Speaker 4>Wait a minute, Wait a minute. What kind of cocking

578
00:32:43.839 --> 00:32:44.720
<v Speaker 4>made me crap?

579
00:32:44.839 --> 00:32:47.400
<v Speaker 5>Is that they it? How long ago did you make

580
00:32:47.480 --> 00:32:48.200
<v Speaker 5>this purchase?

581
00:32:50.160 --> 00:32:54.480
<v Speaker 6>I made this purchase in April?

582
00:32:54.920 --> 00:32:59.640
<v Speaker 5>And wait a minute, well in April? When did When

583
00:32:59.680 --> 00:33:00.720
<v Speaker 5>did you get denied?

584
00:33:02.319 --> 00:33:03.559
<v Speaker 6>I got denied in April.

585
00:33:04.680 --> 00:33:07.799
<v Speaker 5>Okay, and you still haven't gotten your money back.

586
00:33:09.240 --> 00:33:12.519
<v Speaker 6>No, sir, I'm still something I'm dealing with every day,

587
00:33:12.559 --> 00:33:13.400
<v Speaker 6>trying to know You're not.

588
00:33:13.559 --> 00:33:15.400
<v Speaker 4>No, you were're gonna call what's the name of this damse?

589
00:33:15.480 --> 00:33:16.640
<v Speaker 4>What's the name of this store?

590
00:33:18.279 --> 00:33:22.440
<v Speaker 6>Uh? The store is getting rebranded, I guess, but when

591
00:33:22.440 --> 00:33:23.319
<v Speaker 6>I'm when I was there.

592
00:33:23.319 --> 00:33:28.079
<v Speaker 4>Wait a minute, that's bad news. You said rebranded. It

593
00:33:28.160 --> 00:33:29.839
<v Speaker 4>sounds did they sell.

594
00:33:32.319 --> 00:33:35.279
<v Speaker 6>Look primarily from what I understood was that it's a

595
00:33:35.480 --> 00:33:37.559
<v Speaker 6>firearms training for a company.

596
00:33:37.799 --> 00:33:41.559
<v Speaker 4>But then they have your Riyah, hang on, man, smell

597
00:33:41.599 --> 00:33:45.480
<v Speaker 4>a screw job here. Hold on, We're gonna get one

598
00:33:45.519 --> 00:33:50.079
<v Speaker 4>of those deputies sitting in there, preferably probably Chopper, former cop,

599
00:33:50.160 --> 00:33:52.839
<v Speaker 4>to do some digging on this chopper.

600
00:33:52.880 --> 00:33:54.680
<v Speaker 5>Talk to him during the break. Let's see what we

601
00:33:54.720 --> 00:33:56.680
<v Speaker 5>can do. We'll do.

602
00:33:58.119 --> 00:34:01.359
<v Speaker 4>Go with a sure thing Denver's best rufer excel Roofing

603
00:34:01.480 --> 00:34:02.039
<v Speaker 4>dot com.

604
00:34:02.079 --> 00:34:04.119
<v Speaker 5>You don't pay a cent until you're content.

605
00:34:05.680 --> 00:34:09.960
<v Speaker 4>Wait time for an insurance check up free, no obligation

606
00:34:10.079 --> 00:34:13.960
<v Speaker 4>comparison call Compass Insurance paying too much your coverage at

607
00:34:14.000 --> 00:34:16.760
<v Speaker 4>dozens of insurance companies find out now three oh three

608
00:34:16.880 --> 00:34:19.480
<v Speaker 4>seven seven to one help. You'll think you're his only

609
00:34:19.559 --> 00:34:22.039
<v Speaker 4>customer when you choose Frank durand the real estate Man

610
00:34:22.079 --> 00:34:25.480
<v Speaker 4>dot com to list your home with Remax Alliance three

611
00:34:25.559 --> 00:34:30.840
<v Speaker 4>oh three nine two zero sixteen twenty two.

612
00:34:33.159 --> 00:34:33.679
<v Speaker 1>Ripped of.

613
00:34:35.440 --> 00:34:36.159
<v Speaker 11>News.

614
00:34:36.679 --> 00:34:38.440
<v Speaker 1>You need advice who you don't have?

615
00:34:41.119 --> 00:34:42.559
<v Speaker 6>Run anxious as fast.

616
00:34:42.400 --> 00:34:43.119
<v Speaker 2>As you can.

617
00:34:44.360 --> 00:34:45.679
<v Speaker 1>Shooter's gonna help.

618
00:34:45.960 --> 00:34:53.719
<v Speaker 2>Come man, this is the Troubleshooter Show. No Tom Martino, Okay.

619
00:34:53.599 --> 00:34:56.440
<v Speaker 4>Tom Martino here, Welcome to the show. Three O three

620
00:34:56.519 --> 00:35:00.280
<v Speaker 4>seven one three talk three oh three seven one three

621
00:35:00.400 --> 00:35:03.519
<v Speaker 4>eight two five five. Here to help you anyway. We

622
00:35:03.559 --> 00:35:09.079
<v Speaker 4>can even have problems to solve, things to help with

623
00:35:09.480 --> 00:35:12.239
<v Speaker 4>when it comes to life, liberty, the pursuit of happiness

624
00:35:12.239 --> 00:35:17.519
<v Speaker 4>in your pocketbook. I have a number texts and a

625
00:35:17.559 --> 00:35:21.599
<v Speaker 4>couple calls. Uriah started with a deposit on a firearm.

626
00:35:21.679 --> 00:35:24.159
<v Speaker 4>Deputy Choppers, you talked to him during the break at all.

627
00:35:24.199 --> 00:35:26.280
<v Speaker 5>Yes, I did. I got all the information. I so

628
00:35:26.320 --> 00:35:27.599
<v Speaker 5>tell me what's going on? Chopper?

629
00:35:27.639 --> 00:35:31.199
<v Speaker 4>They just and Uriah? They I mean they owe him

630
00:35:31.199 --> 00:35:33.679
<v Speaker 4>a refund. He didn't buy the gun. I mean, you know,

631
00:35:33.840 --> 00:35:36.719
<v Speaker 4>I'll tell you something. The last used to do this,

632
00:35:36.880 --> 00:35:39.599
<v Speaker 4>by the way, went to prison. Now he didn't necessarily

633
00:35:39.599 --> 00:35:41.800
<v Speaker 4>go to prison for that, but it was among many

634
00:35:41.880 --> 00:35:46.199
<v Speaker 4>things in his gun dealing days that he didn't do right.

635
00:35:46.400 --> 00:35:48.480
<v Speaker 5>And you might want to remind him that you can't

636
00:35:48.559 --> 00:35:52.519
<v Speaker 5>keep deposits for guns because that would be wrong.

637
00:35:52.840 --> 00:35:55.880
<v Speaker 4>Now for the background check, yes, but how much does

638
00:35:55.880 --> 00:35:57.039
<v Speaker 4>a background check cost?

639
00:35:57.440 --> 00:35:59.800
<v Speaker 5>Do you think, Uryah? What did they say?

640
00:36:00.440 --> 00:36:00.639
<v Speaker 12>Uh?

641
00:36:00.760 --> 00:36:03.679
<v Speaker 6>It was fifty dollars out of the thirteen hundred nearly

642
00:36:04.400 --> 00:36:05.280
<v Speaker 6>Now you've.

643
00:36:05.079 --> 00:36:07.639
<v Speaker 5>Been have you been calling them? And what do they say?

644
00:36:07.760 --> 00:36:07.840
<v Speaker 2>No?

645
00:36:08.119 --> 00:36:08.360
<v Speaker 5>Or what?

646
00:36:10.719 --> 00:36:14.159
<v Speaker 6>Uh? So, Well, the customer service was great until the

647
00:36:14.159 --> 00:36:17.119
<v Speaker 6>refund thing started. They said that they would initiate it.

648
00:36:17.159 --> 00:36:19.239
<v Speaker 6>Then every time I would follow up because they didn't

649
00:36:19.239 --> 00:36:21.599
<v Speaker 6>provide a date, they would just nod after the phone

650
00:36:21.639 --> 00:36:24.760
<v Speaker 6>and I'll leave a voicemail. Then they wouldn't answer, and

651
00:36:24.760 --> 00:36:27.039
<v Speaker 6>so I would call again and then they would answer

652
00:36:27.079 --> 00:36:28.679
<v Speaker 6>and say, yeah, we still don't have a date.

653
00:36:28.760 --> 00:36:31.960
<v Speaker 4>But well, now, now why was your background checked?

654
00:36:32.199 --> 00:36:35.960
<v Speaker 5>Why why was it rejected?

655
00:36:37.960 --> 00:36:43.679
<v Speaker 6>I had something on my background that I found out

656
00:36:43.679 --> 00:36:47.159
<v Speaker 6>that Yeah, I just I have a harassment charge on there.

657
00:36:47.800 --> 00:36:54.440
<v Speaker 4>Okay, so listen, that was in April, and you what

658
00:36:54.519 --> 00:36:56.239
<v Speaker 4>was the name of the at the time.

659
00:36:56.440 --> 00:36:57.599
<v Speaker 5>What was the name of the shop.

660
00:36:59.280 --> 00:37:05.079
<v Speaker 6>It's called UH Securities Strategic Security Solutions, LLC.

661
00:37:05.760 --> 00:37:09.079
<v Speaker 5>And it was it was a training program.

662
00:37:09.639 --> 00:37:11.559
<v Speaker 6>Yes, I went there at the training because I just

663
00:37:11.599 --> 00:37:14.199
<v Speaker 6>started an armed guard position at the top of the years.

664
00:37:16.440 --> 00:37:18.400
<v Speaker 5>Okay, do you still have that job?

665
00:37:19.760 --> 00:37:22.199
<v Speaker 6>I still have that job? Good?

666
00:37:22.639 --> 00:37:28.000
<v Speaker 4>Now, Strategic Security Solutions, and now when did it start transitioning?

667
00:37:30.760 --> 00:37:34.480
<v Speaker 6>I don't necessarily have specifications from that, just kind of

668
00:37:34.480 --> 00:37:39.039
<v Speaker 6>based on my recent research. What's the name now my researchers, Uh,

669
00:37:39.320 --> 00:37:43.039
<v Speaker 6>I think it's called Mountain States Training Group, Ltd.

670
00:37:44.559 --> 00:37:51.679
<v Speaker 4>I hope they didn't do some sneaky sale. Yeah, I

671
00:37:51.719 --> 00:37:52.920
<v Speaker 4>want you to call on this.

672
00:37:52.840 --> 00:37:54.960
<v Speaker 6>Better Business Bureaus when I found that out.

673
00:37:55.519 --> 00:38:01.480
<v Speaker 4>Yeah, I want you to, uh Deputy, I want you

674
00:38:01.559 --> 00:38:03.760
<v Speaker 4>to find out like during the show, let's not wait

675
00:38:03.800 --> 00:38:06.239
<v Speaker 4>till today till this afternoon. I want to figure out

676
00:38:06.239 --> 00:38:07.360
<v Speaker 4>what the hell's going on here.

677
00:38:07.440 --> 00:38:10.719
<v Speaker 5>I'll give them a call. Yeah, there's something, there's something

678
00:38:10.760 --> 00:38:11.360
<v Speaker 5>wrong here.

679
00:38:11.519 --> 00:38:14.599
<v Speaker 4>So anyway, you hang on, you Riyah, I mean unless

680
00:38:14.639 --> 00:38:16.679
<v Speaker 4>the chopper you have everything and we can just move on.

681
00:38:16.719 --> 00:38:18.360
<v Speaker 5>You'll do that, you can let them go.

682
00:38:18.440 --> 00:38:20.280
<v Speaker 4>I got it, Okay, Ry we can hang up. I'll

683
00:38:20.320 --> 00:38:22.360
<v Speaker 4>go to the next call and then we'll call you back. Okay,

684
00:38:22.400 --> 00:38:26.000
<v Speaker 4>we're gonna do some research on this one and up.

685
00:38:27.960 --> 00:38:29.760
<v Speaker 5>No problem, man, no problem.

686
00:38:30.079 --> 00:38:32.400
<v Speaker 4>And speaking of your Riyah, I was I was joking

687
00:38:32.400 --> 00:38:33.480
<v Speaker 4>about you, Riyah Heap.

688
00:38:33.519 --> 00:38:39.440
<v Speaker 5>But it's a real group here because I need some please.

689
00:38:40.679 --> 00:38:45.400
<v Speaker 4>Your Ry Heap stealing. Actually they were not a bad group.

690
00:38:45.519 --> 00:38:54.239
<v Speaker 4>Let me jump forward here. I wonder where they are now. Okay,

691
00:38:55.280 --> 00:38:58.039
<v Speaker 4>let's talk to Richard. He has a comment on retirement.

692
00:38:58.440 --> 00:39:00.559
<v Speaker 4>I've said a lot of people are putting off retirement

693
00:39:00.679 --> 00:39:01.320
<v Speaker 4>and they're working.

694
00:39:01.400 --> 00:39:02.079
<v Speaker 5>They enjoy it.

695
00:39:03.519 --> 00:39:05.440
<v Speaker 4>You know, by the way, when you get to a

696
00:39:05.440 --> 00:39:07.599
<v Speaker 4>lot of people think this isn't fair, but I think

697
00:39:08.119 --> 00:39:10.840
<v Speaker 4>you earned it. You should get it social security when

698
00:39:10.840 --> 00:39:14.239
<v Speaker 4>you reach full retirement age. Why shouldn't you get social

699
00:39:14.239 --> 00:39:16.719
<v Speaker 4>security even if you're working? Hey, Richard, go ahead, what's

700
00:39:16.719 --> 00:39:17.199
<v Speaker 4>your comment?

701
00:39:18.519 --> 00:39:18.840
<v Speaker 6>Hello?

702
00:39:19.880 --> 00:39:25.119
<v Speaker 8>They have minimmore retirement sixteen. You get a living in

703
00:39:25.239 --> 00:39:29.719
<v Speaker 8>of money, like three quarter of it. She has seventy

704
00:39:29.880 --> 00:39:31.440
<v Speaker 8>two to get full print.

705
00:39:31.559 --> 00:39:32.880
<v Speaker 5>Where where's that?

706
00:39:34.480 --> 00:39:35.480
<v Speaker 8>Or in Colorado?

707
00:39:36.480 --> 00:39:36.760
<v Speaker 3>Wait?

708
00:39:36.760 --> 00:39:40.119
<v Speaker 13>Wait, no, no, no.

709
00:39:38.320 --> 00:39:39.480
<v Speaker 5>You don't have to be seventy.

710
00:39:39.880 --> 00:39:43.079
<v Speaker 4>You don't have to be seventy to get full retirement.

711
00:39:44.519 --> 00:39:48.320
<v Speaker 8>Wait wait, my wife's retired at these seven. They gave

712
00:39:48.559 --> 00:39:51.159
<v Speaker 8>her a partial No.

713
00:39:51.039 --> 00:39:53.360
<v Speaker 4>You get full retirement at sixty seven. I don't know

714
00:39:53.360 --> 00:39:54.199
<v Speaker 4>what you're talking.

715
00:39:54.000 --> 00:39:59.559
<v Speaker 8>About, because I'm getting, bro, you're.

716
00:39:59.440 --> 00:40:01.559
<v Speaker 5>Getting wrong information is what you're getting.

717
00:40:03.199 --> 00:40:09.000
<v Speaker 8>I'm getting I'm going through cancer, prostate cancer, and I'm

718
00:40:09.159 --> 00:40:09.760
<v Speaker 8>this sable.

719
00:40:10.639 --> 00:40:12.679
<v Speaker 5>May I ask you something? Hold on a sec hold on,

720
00:40:12.760 --> 00:40:15.519
<v Speaker 5>hold on, hold on, hold on, man hold on. How

721
00:40:15.559 --> 00:40:16.199
<v Speaker 5>old was.

722
00:40:16.119 --> 00:40:21.039
<v Speaker 4>Your wife when she applied for full Social Security for.

723
00:40:21.199 --> 00:40:22.280
<v Speaker 8>Her sixty two?

724
00:40:23.679 --> 00:40:30.320
<v Speaker 5>Well, that's not full social security? She okay, Look, you

725
00:40:30.440 --> 00:40:34.679
<v Speaker 5>said that the full retirement age is seventy.

726
00:40:35.800 --> 00:40:38.920
<v Speaker 8>Seventy two. They're going to seventy two.

727
00:40:39.679 --> 00:40:43.719
<v Speaker 5>Okay, no they're not. So how do I tell you

728
00:40:43.719 --> 00:40:44.199
<v Speaker 5>you're wrong?

729
00:40:46.159 --> 00:40:47.079
<v Speaker 8>Why you just did?

730
00:40:47.800 --> 00:40:50.159
<v Speaker 5>How? What year was your wife born?

731
00:40:50.280 --> 00:40:52.119
<v Speaker 4>And I'm not trying to be a smart aleca I

732
00:40:52.159 --> 00:40:55.199
<v Speaker 4>want to help you, especially if you have cancer. What

733
00:40:55.199 --> 00:40:59.679
<v Speaker 4>what year was your wife born fifty six?

734
00:41:00.920 --> 00:41:01.239
<v Speaker 6>Correct?

735
00:41:02.039 --> 00:41:03.800
<v Speaker 8>Okay, born in fifty eight.

736
00:41:04.639 --> 00:41:12.199
<v Speaker 4>Okay, then your retirement, your retirement is at sixty six

737
00:41:12.320 --> 00:41:19.519
<v Speaker 4>years old. Technically sixty six years old within a few months.

738
00:41:19.599 --> 00:41:24.480
<v Speaker 4>It's anywhere from two to ten months all or to

739
00:41:24.559 --> 00:41:28.119
<v Speaker 4>get full To get full retirement, you have to be

740
00:41:28.480 --> 00:41:31.480
<v Speaker 4>basically sixty six in a few months, both you and

741
00:41:31.519 --> 00:41:36.280
<v Speaker 4>your wife.

742
00:41:36.880 --> 00:41:41.840
<v Speaker 8>Because my wife hasn't really work, so you draw enough mine.

743
00:41:43.000 --> 00:41:47.079
<v Speaker 4>Well, if your wife didn't work enough quarters, then hold on.

744
00:41:47.440 --> 00:41:50.880
<v Speaker 4>If your wife did not work enough quarters, then she

745
00:41:51.039 --> 00:41:55.599
<v Speaker 4>could elect to UH to postpone her benefits and they

746
00:41:55.599 --> 00:41:59.679
<v Speaker 4>would grow by about eight percent a year until seventy

747
00:42:00.119 --> 00:42:02.800
<v Speaker 4>You can't wait beyond seventy though.

748
00:42:04.000 --> 00:42:04.199
<v Speaker 6>Yep.

749
00:42:05.000 --> 00:42:08.800
<v Speaker 8>But that's why we're staying in the job. These people were.

750
00:42:08.760 --> 00:42:13.039
<v Speaker 5>Coming, Oh are you still working.

751
00:42:14.320 --> 00:42:18.119
<v Speaker 8>Time part time at the base? Bake three?

752
00:42:18.679 --> 00:42:20.679
<v Speaker 5>How old are you right now? You were born in

753
00:42:20.719 --> 00:42:21.599
<v Speaker 5>fifty eight.

754
00:42:21.519 --> 00:42:26.280
<v Speaker 8>So you're born fifty eight, sixty five, sixty.

755
00:42:26.079 --> 00:42:29.920
<v Speaker 4>Six October, So you can retire with all your benefits

756
00:42:29.960 --> 00:42:30.480
<v Speaker 4>next year.

757
00:42:32.000 --> 00:42:36.519
<v Speaker 8>But because I'm getting the disabled, I think I'm getting

758
00:42:36.639 --> 00:42:38.360
<v Speaker 8>fool right now now?

759
00:42:38.480 --> 00:42:41.599
<v Speaker 4>Oh, okay, So are you, But you're still working even

760
00:42:41.639 --> 00:42:42.559
<v Speaker 4>though you have cancer.

761
00:42:43.960 --> 00:42:45.079
<v Speaker 8>I'm doing a little bit.

762
00:42:45.320 --> 00:42:47.280
<v Speaker 14>Yes, what kind of cancer?

763
00:42:47.320 --> 00:42:47.679
<v Speaker 5>Eage? Shay?

764
00:42:47.719 --> 00:42:51.199
<v Speaker 8>You had bro Pross States.

765
00:42:51.880 --> 00:42:53.920
<v Speaker 5>You know they have really good treatment for that. You

766
00:42:53.960 --> 00:42:54.559
<v Speaker 5>know that, right.

767
00:42:55.719 --> 00:43:01.159
<v Speaker 8>I've had chemo eight years ago, radiation six months ago.

768
00:43:02.280 --> 00:43:04.360
<v Speaker 4>Wait a minute, you had it. You had it eight

769
00:43:04.440 --> 00:43:07.559
<v Speaker 4>years ago. You you had it eight years ago and

770
00:43:07.599 --> 00:43:08.239
<v Speaker 4>it came back.

771
00:43:09.639 --> 00:43:13.280
<v Speaker 8>Yes, Well I'm so wise.

772
00:43:14.880 --> 00:43:17.639
<v Speaker 5>And how's how are you doing? What's uh? How how

773
00:43:17.679 --> 00:43:20.559
<v Speaker 5>serious is it now? Oh?

774
00:43:21.679 --> 00:43:26.800
<v Speaker 8>They're good, it's well, it's zerous.

775
00:43:26.800 --> 00:43:28.760
<v Speaker 5>I wish you the best, man, I wish you the best.

776
00:43:30.280 --> 00:43:35.119
<v Speaker 8>That it's in there got me on the throwing the

777
00:43:35.159 --> 00:43:38.639
<v Speaker 8>way down. I keep it down purposely.

778
00:43:39.760 --> 00:43:42.079
<v Speaker 4>Well, it's going to be down anyway at your age.

779
00:43:42.239 --> 00:43:43.840
<v Speaker 4>And by the way, I don't want to get into

780
00:43:43.880 --> 00:43:45.920
<v Speaker 4>this because I want you to do whatever you got

781
00:43:45.960 --> 00:43:48.719
<v Speaker 4>to do with your doctors. But that's a little bit

782
00:43:48.760 --> 00:43:51.159
<v Speaker 4>of a myth that testosterone feeds that cancer. I don't

783
00:43:51.199 --> 00:43:54.159
<v Speaker 4>want to get into it again, you know, because people

784
00:43:54.199 --> 00:43:56.239
<v Speaker 4>have their thoughts and I'm never going to tell them

785
00:43:56.760 --> 00:43:59.320
<v Speaker 4>not to listen to their docs. I mean, obviously you

786
00:43:59.360 --> 00:44:01.760
<v Speaker 4>don't want to be on testosterone treatment right now. But

787
00:44:02.280 --> 00:44:05.960
<v Speaker 4>the idea that testosterone causes it or feeds it.

788
00:44:05.519 --> 00:44:06.880
<v Speaker 5>Is just bull crap.

789
00:44:07.480 --> 00:44:13.559
<v Speaker 4>Mike, you have a comment on that firearms issue, Go ahead, Yeah.

790
00:44:13.440 --> 00:44:15.800
<v Speaker 13>Tom, you talked about a blast in the past.

791
00:44:15.599 --> 00:44:19.440
<v Speaker 14>That other gun dealer, not the one that Josiah is

792
00:44:19.480 --> 00:44:20.320
<v Speaker 14>dealing with.

793
00:44:20.599 --> 00:44:23.199
<v Speaker 5>But with the one that went to jail.

794
00:44:23.760 --> 00:44:27.639
<v Speaker 4>Yeah, he's out now. And by the way, the reason

795
00:44:27.679 --> 00:44:29.480
<v Speaker 4>I didn't mention him is because he did his time.

796
00:44:29.519 --> 00:44:30.760
<v Speaker 5>You know, I don't want to. I don't want to

797
00:44:30.840 --> 00:44:35.320
<v Speaker 5>drag his name through the mud, right are you there?

798
00:44:36.000 --> 00:44:38.880
<v Speaker 13>You know what? What what a turn of events because

799
00:44:38.880 --> 00:44:41.599
<v Speaker 13>he did not own that gun store and it turns

800
00:44:41.639 --> 00:44:47.639
<v Speaker 13>out that the ATF alleged that he stayed a couple

801
00:44:47.679 --> 00:44:51.840
<v Speaker 13>of burglaries and did some money laundering in Florida.

802
00:44:51.960 --> 00:44:53.320
<v Speaker 5>But well, I don't know.

803
00:44:53.360 --> 00:44:55.760
<v Speaker 4>But was he actually you know, again, like I said,

804
00:44:55.760 --> 00:44:57.840
<v Speaker 4>he's not here to defend himself and I don't really

805
00:44:57.880 --> 00:44:59.519
<v Speaker 4>want to drag his name through the muddy. Did go

806
00:44:59.559 --> 00:45:01.760
<v Speaker 4>to prison? I mean, come on, But here's what I

807
00:45:01.800 --> 00:45:04.199
<v Speaker 4>want to know. Was he convicted of all that stuff?

808
00:45:06.400 --> 00:45:08.800
<v Speaker 13>I believe he was because he was sentenced to seventy

809
00:45:08.800 --> 00:45:09.760
<v Speaker 13>eight months in prison.

810
00:45:11.599 --> 00:45:15.119
<v Speaker 4>Yeah, So in any case, like I said, I don't

811
00:45:15.119 --> 00:45:17.719
<v Speaker 4>know what he's doing now, But like I said, I

812
00:45:17.760 --> 00:45:21.079
<v Speaker 4>don't think he deserves a life sentence, right, So I

813
00:45:21.119 --> 00:45:27.280
<v Speaker 4>hope everything is going well for him. And you know,

814
00:45:27.400 --> 00:45:30.840
<v Speaker 4>like I said, I really wasn't that familiar with the case.

815
00:45:32.119 --> 00:45:34.719
<v Speaker 4>I know that he didn't like me much, and he

816
00:45:34.840 --> 00:45:39.559
<v Speaker 4>was good friends at one time with Peter Boyles and

817
00:45:39.679 --> 00:45:42.840
<v Speaker 4>on a show quite a bit. But like I said,

818
00:45:42.960 --> 00:45:46.679
<v Speaker 4>it's kind of like you never know the real story,

819
00:45:46.719 --> 00:45:46.880
<v Speaker 4>you know.

820
00:45:46.960 --> 00:45:50.679
<v Speaker 5>I mean, I know that he was a controversial figure

821
00:45:51.159 --> 00:45:54.840
<v Speaker 5>and his show, actually these guys imploded. That show was

822
00:45:55.000 --> 00:45:58.199
<v Speaker 5>very popular. They all did pretty well on that show,

823
00:45:58.280 --> 00:45:59.599
<v Speaker 5>So who the hell knows?

824
00:46:00.159 --> 00:46:02.480
<v Speaker 4>I'm Tom Martino. We have more coming up on the

825
00:46:02.559 --> 00:46:10.280
<v Speaker 4>Troubleshooter Show. Go with a sure Thing Denver's Best Roofer

826
00:46:10.400 --> 00:46:13.320
<v Speaker 4>Excel Roofing dot com. You don't pay a cent until

827
00:46:13.360 --> 00:46:19.800
<v Speaker 4>you're content. Time for an insurance check up free, no obligation.

828
00:46:19.840 --> 00:46:23.679
<v Speaker 4>In comparison, call Compass Insurance paying too much your coverage

829
00:46:23.679 --> 00:46:26.599
<v Speaker 4>at dozens of insurance companies find out now three oh three,

830
00:46:26.719 --> 00:46:28.880
<v Speaker 4>seven to seven to one help. You'll think you're his

831
00:46:29.039 --> 00:46:31.639
<v Speaker 4>only customer when you choose Frank durand the Real Estate

832
00:46:31.679 --> 00:46:34.960
<v Speaker 4>Man dot com to list your home with Remax Alliance

833
00:46:35.159 --> 00:46:44.480
<v Speaker 4>three oh three nine two zero sixteen twenty two. Hi

834
00:46:44.559 --> 00:46:47.159
<v Speaker 4>Tom Martino here three O three seven one three talks

835
00:46:47.159 --> 00:46:51.800
<v Speaker 4>seven one three eight two five five. All right, let's

836
00:46:51.840 --> 00:46:57.400
<v Speaker 4>keep going. Here we have Lee with a question about

837
00:46:57.400 --> 00:46:59.800
<v Speaker 4>car insurance. Hi Lee, I'm Tom Martino. What's going on?

838
00:47:00.880 --> 00:47:04.639
<v Speaker 13>Thank you Tom for taking this call. Yes, sir, I

839
00:47:04.800 --> 00:47:08.760
<v Speaker 13>took out a loan two months back with a company

840
00:47:08.760 --> 00:47:09.719
<v Speaker 13>called Landmark.

841
00:47:10.360 --> 00:47:11.199
<v Speaker 5>And what's the loan for?

842
00:47:11.440 --> 00:47:15.880
<v Speaker 13>Man, It was three thousand dollars to do some repairs

843
00:47:15.960 --> 00:47:19.920
<v Speaker 13>on my little two thousand and six Saturn View that

844
00:47:20.039 --> 00:47:22.960
<v Speaker 13>I bought from a neighbor, So it wasn't considered a

845
00:47:23.000 --> 00:47:28.480
<v Speaker 13>car loan, not necessarily. What they did, though, was they

846
00:47:28.519 --> 00:47:31.719
<v Speaker 13>wanted the title because that was going to be the

847
00:47:31.760 --> 00:47:32.159
<v Speaker 13>part of.

848
00:47:32.119 --> 00:47:36.320
<v Speaker 5>The security that's called a car loan. Uh huh, okay,

849
00:47:36.360 --> 00:47:37.800
<v Speaker 5>that's technically a car loan.

850
00:47:37.880 --> 00:47:41.679
<v Speaker 13>Pay it that way. But here's what happened. Get the

851
00:47:41.760 --> 00:47:44.880
<v Speaker 13>loan and they say we need to see your insurance card.

852
00:47:44.960 --> 00:47:47.159
<v Speaker 13>That's well, not a problem, So I got it, showed

853
00:47:47.199 --> 00:47:50.840
<v Speaker 13>it to them. I have my liability insurance on a

854
00:47:50.880 --> 00:47:56.599
<v Speaker 13>two thousand and six with Progressive, so at the time

855
00:47:57.039 --> 00:47:58.000
<v Speaker 13>that we signed.

856
00:47:57.679 --> 00:47:59.679
<v Speaker 4>The law kind of two thousand and six. What kind

857
00:47:59.719 --> 00:48:00.760
<v Speaker 4>of car two thousand and six?

858
00:48:00.800 --> 00:48:03.320
<v Speaker 13>What it's a saturn view?

859
00:48:03.880 --> 00:48:07.639
<v Speaker 4>Okay, now you needed to have you needed to technically

860
00:48:07.679 --> 00:48:10.159
<v Speaker 4>have property or collision on that.

861
00:48:10.559 --> 00:48:12.079
<v Speaker 13>And we'll get to that right now.

862
00:48:12.320 --> 00:48:13.000
<v Speaker 5>Okay, go ahead.

863
00:48:13.159 --> 00:48:16.800
<v Speaker 13>What happens? Okay? When we were doing the loans the ladies,

864
00:48:16.960 --> 00:48:20.480
<v Speaker 13>I says to her, I see you want me to

865
00:48:20.599 --> 00:48:24.280
<v Speaker 13>take your insurance to cover the car in case something

866
00:48:24.320 --> 00:48:24.880
<v Speaker 13>happens to it.

867
00:48:24.960 --> 00:48:27.159
<v Speaker 5>Well, you didn't have to. You didn't have to, you

868
00:48:27.159 --> 00:48:28.039
<v Speaker 5>could do either one.

869
00:48:28.800 --> 00:48:31.159
<v Speaker 13>Yeah, now that part you know, of course, not knowing.

870
00:48:31.239 --> 00:48:33.039
<v Speaker 13>I just wanted to get put in a new clutch,

871
00:48:33.119 --> 00:48:37.800
<v Speaker 13>do the things I needed. Well, I happened to go ahead,

872
00:48:37.800 --> 00:48:39.599
<v Speaker 13>and I says, well, you know I can just get

873
00:48:39.639 --> 00:48:42.760
<v Speaker 13>five hundred dollars or one thousand dollars. We'll just added

874
00:48:42.840 --> 00:48:45.760
<v Speaker 13>to my progressive. She said, well, we would prefer you

875
00:48:45.840 --> 00:48:48.719
<v Speaker 13>to take this. Well, so I did. I said, okay,

876
00:48:49.079 --> 00:48:51.719
<v Speaker 13>I'll take your insurance. I said, now it covers everything,

877
00:48:51.840 --> 00:48:54.079
<v Speaker 13>just like mine would was progressive.

878
00:48:54.159 --> 00:48:57.440
<v Speaker 5>Oh yes, oh yes, no, hold on, did you take

879
00:48:57.599 --> 00:49:00.199
<v Speaker 5>all hold on? Did you keep liabill but that he

880
00:49:00.199 --> 00:49:03.000
<v Speaker 5>would progressive or did you do all of it? Through them.

881
00:49:03.480 --> 00:49:06.800
<v Speaker 13>No, I kept my progressive It's always been the same.

882
00:49:07.239 --> 00:49:09.920
<v Speaker 13>They take that out every month. And then I took

883
00:49:10.000 --> 00:49:12.960
<v Speaker 13>this insurance policy. I've never seen it or anything.

884
00:49:13.239 --> 00:49:17.119
<v Speaker 4>I just verbally, I said, because it's not your insurance policy, Lee,

885
00:49:17.320 --> 00:49:20.000
<v Speaker 4>you misunderstood completely, and let me explain it to you.

886
00:49:20.159 --> 00:49:21.840
<v Speaker 5>All right, Just let me get right to it.

887
00:49:22.360 --> 00:49:22.679
<v Speaker 2>Okay.

888
00:49:22.800 --> 00:49:27.559
<v Speaker 4>That policy that lenders put on you does not cover you.

889
00:49:27.960 --> 00:49:33.880
<v Speaker 5>It covers the balance of the loan period, right, Okay,

890
00:49:34.000 --> 00:49:34.440
<v Speaker 5>keep going.

891
00:49:35.360 --> 00:49:40.239
<v Speaker 13>Okay. So I'm a veteran. I was up at the

892
00:49:40.320 --> 00:49:45.000
<v Speaker 13>VA on July twentieth, on my way home kind of

893
00:49:45.000 --> 00:49:49.280
<v Speaker 13>by Loveland and for a birtha. I got caught in

894
00:49:49.519 --> 00:49:53.559
<v Speaker 13>one of the worst hailstorms. I've been here all my life.

895
00:49:53.840 --> 00:49:56.199
<v Speaker 13>I know how much hail comes down around here. I

896
00:49:56.679 --> 00:50:00.360
<v Speaker 13>know about it. So I go down after it beat

897
00:50:00.440 --> 00:50:03.599
<v Speaker 13>my car so badly, broke windshield this out, and yes,

898
00:50:04.079 --> 00:50:07.000
<v Speaker 13>he'll drive it down there. So they said, well, here,

899
00:50:07.119 --> 00:50:10.559
<v Speaker 13>you need to go get a take it to somebody,

900
00:50:11.039 --> 00:50:14.159
<v Speaker 13>get everything checked, and give me the paperwork. So I

901
00:50:14.239 --> 00:50:17.360
<v Speaker 13>did all that, turned it all in in this company

902
00:50:17.400 --> 00:50:22.800
<v Speaker 13>called Securion, that is who their insurance is covered by it.

903
00:50:22.880 --> 00:50:26.360
<v Speaker 4>But it's only to cover them. So I have a feeling.

904
00:50:26.440 --> 00:50:28.800
<v Speaker 4>I know what's going to happen, So keep going. What happened?

905
00:50:28.800 --> 00:50:28.960
<v Speaker 15>Then?

906
00:50:29.440 --> 00:50:33.519
<v Speaker 13>Okay, I get a letter They said this vehicle was

907
00:50:33.599 --> 00:50:39.880
<v Speaker 13>not covered because due to frost, cold weather. I'm snow

908
00:50:40.280 --> 00:50:44.440
<v Speaker 13>or sleep. It is not covered here, even though you're

909
00:50:44.480 --> 00:50:48.679
<v Speaker 13>paying six hundred whatever dollars. It was they in this

910
00:50:48.840 --> 00:50:52.519
<v Speaker 13>little letter, it says we have exclusions. If you are

911
00:50:52.800 --> 00:50:57.719
<v Speaker 13>a single interest vehicle coverage, you don't get covered under this.

912
00:50:58.079 --> 00:50:59.559
<v Speaker 13>If you're a dude, I've never.

913
00:50:59.400 --> 00:51:04.480
<v Speaker 5>Seen any of but Lee, Lee, Lee, I'm sorry you didn't, Bro,

914
00:51:04.639 --> 00:51:07.639
<v Speaker 5>I'm really sorry. But what I'm telling you is this

915
00:51:08.480 --> 00:51:10.400
<v Speaker 5>that was up to you to demand to see this

916
00:51:10.519 --> 00:51:13.400
<v Speaker 5>policy you were buying. Were you paying six hundred dollars

917
00:51:13.480 --> 00:51:14.639
<v Speaker 5>a year for this policy?

918
00:51:15.400 --> 00:51:15.639
<v Speaker 6>Yeah?

919
00:51:16.159 --> 00:51:20.360
<v Speaker 4>Okay, Can I explain something. It wasn't a policy for you.

920
00:51:21.000 --> 00:51:23.960
<v Speaker 4>And the only way that policy is going to pay

921
00:51:24.519 --> 00:51:28.039
<v Speaker 4>is if that car is no longer of use to you.

922
00:51:28.000 --> 00:51:33.400
<v Speaker 5>And you stop making payments. It's not going to cover you.

923
00:51:34.039 --> 00:51:38.840
<v Speaker 5>It covers the lender only you made a mistake by

924
00:51:38.880 --> 00:51:43.559
<v Speaker 5>buying it. It did not cover you. Okay, But I

925
00:51:43.639 --> 00:51:45.960
<v Speaker 5>don't know what to tell you. It is what it is.

926
00:51:46.440 --> 00:51:50.280
<v Speaker 4>There was no policy on anything that happens to that car.

927
00:51:50.360 --> 00:51:53.719
<v Speaker 4>It's a very limited policy, very limited.

928
00:51:54.639 --> 00:51:59.440
<v Speaker 13>You see how they were real persistent. Well, this part

929
00:51:59.480 --> 00:52:01.519
<v Speaker 13>of it, in case something goes.

930
00:52:01.360 --> 00:52:04.079
<v Speaker 5>On it is no. No, I don't know what they said.

931
00:52:04.159 --> 00:52:06.519
<v Speaker 4>I don't know what they said if something goes wrong,

932
00:52:06.599 --> 00:52:07.840
<v Speaker 4>I don't know if they said that.

933
00:52:07.960 --> 00:52:11.039
<v Speaker 5>Lee. All I know is this, you it was.

934
00:52:10.960 --> 00:52:14.599
<v Speaker 4>Within your power to say, now, can I see the policy?

935
00:52:14.880 --> 00:52:17.599
<v Speaker 4>And first of all, you can't have two separate policies

936
00:52:18.119 --> 00:52:19.239
<v Speaker 4>if you're not allowed to.

937
00:52:19.840 --> 00:52:22.000
<v Speaker 5>So therefore you had to.

938
00:52:22.000 --> 00:52:26.079
<v Speaker 4>Have Well, most people would have known that was their policy.

939
00:52:26.280 --> 00:52:29.280
<v Speaker 4>It wasn't your power. It's not even written to you.

940
00:52:29.880 --> 00:52:33.360
<v Speaker 4>They just charge you for it. It's called forced insurance.

941
00:52:33.880 --> 00:52:36.599
<v Speaker 4>And if you would have insisted on getting your own,

942
00:52:36.719 --> 00:52:38.039
<v Speaker 4>you could have gotten your own.

943
00:52:38.719 --> 00:52:41.159
<v Speaker 13>You're right there. Yeah, and that's the mistake I made.

944
00:52:41.239 --> 00:52:44.440
<v Speaker 13>For the few dollars per month, just added to my

945
00:52:44.679 --> 00:52:49.159
<v Speaker 13>progressive everything would have been taken care of. Progressive would

946
00:52:49.159 --> 00:52:50.440
<v Speaker 13>have Well, don't.

947
00:52:50.559 --> 00:52:53.239
<v Speaker 4>Be so fast to say everything would have been taken

948
00:52:53.239 --> 00:52:56.639
<v Speaker 4>care of on a two thousand and six. Well, on

949
00:52:56.679 --> 00:53:00.000
<v Speaker 4>a two thousand and six they may have totaled your car.

950
00:53:01.199 --> 00:53:04.079
<v Speaker 13>Correct, I get that. But yeah, but this other way

951
00:53:04.159 --> 00:53:06.239
<v Speaker 13>I got no coverage.

952
00:53:06.719 --> 00:53:10.480
<v Speaker 4>No, that's true, that's true. But but you're right, you're right,

953
00:53:12.000 --> 00:53:13.719
<v Speaker 4>that's right. But what is it?

954
00:53:14.039 --> 00:53:16.679
<v Speaker 5>How extensive is the damage?

955
00:53:16.960 --> 00:53:19.039
<v Speaker 13>Forty seven almost forty eight hundred?

956
00:53:19.559 --> 00:53:21.440
<v Speaker 5>What's your car? What's your car worth?

957
00:53:22.119 --> 00:53:24.159
<v Speaker 13>Five thous saying about that much?

958
00:53:24.519 --> 00:53:27.320
<v Speaker 5>Okay, so you're saying, and how much you owe on

959
00:53:27.360 --> 00:53:27.960
<v Speaker 5>the loan.

960
00:53:30.000 --> 00:53:32.960
<v Speaker 13>The same? About five thousand because.

961
00:53:32.840 --> 00:53:36.320
<v Speaker 4>Okay, so you see, you wouldn't have gotten no matter what.

962
00:53:36.440 --> 00:53:41.280
<v Speaker 4>Listen carefully, now, had they paid off you, they would

963
00:53:41.280 --> 00:53:43.480
<v Speaker 4>have told of this car. You would have gotten not

964
00:53:43.559 --> 00:53:46.880
<v Speaker 4>a red scent, and you would have walked away. Yes,

965
00:53:46.960 --> 00:53:49.840
<v Speaker 4>so you were all right, So you would prefer to

966
00:53:49.920 --> 00:53:55.039
<v Speaker 4>walk away and and just surrender the car, because I'm

967
00:53:55.079 --> 00:53:57.119
<v Speaker 4>sure that they would probably do that.

968
00:53:58.320 --> 00:54:01.400
<v Speaker 13>Nope, they didn't. Here's what they did. They said, since

969
00:54:01.400 --> 00:54:04.719
<v Speaker 13>the car isn't worth anything, your loan would be paid

970
00:54:04.760 --> 00:54:08.440
<v Speaker 13>every month for the rest of the period. Right your title?

971
00:54:08.719 --> 00:54:09.800
<v Speaker 13>They sent me the title?

972
00:54:09.880 --> 00:54:13.440
<v Speaker 5>Oh good, okay, So so what these people did now

973
00:54:13.480 --> 00:54:16.679
<v Speaker 5>that you got a good deal, Actually, they paid off

974
00:54:16.679 --> 00:54:19.159
<v Speaker 5>your loan and gave you the title. Normally they would

975
00:54:19.280 --> 00:54:19.760
<v Speaker 5>keep it.

976
00:54:20.559 --> 00:54:24.599
<v Speaker 13>No, they didn't pay I said, I still owe them

977
00:54:24.719 --> 00:54:26.400
<v Speaker 13>five thousand dollars.

978
00:54:26.199 --> 00:54:28.400
<v Speaker 5>They say they would pay off the loan.

979
00:54:29.320 --> 00:54:30.920
<v Speaker 13>No, not at all.

980
00:54:31.079 --> 00:54:34.159
<v Speaker 5>No they what did you just you just said? Correct me?

981
00:54:34.239 --> 00:54:36.719
<v Speaker 4>Hold on, guys, am I going crazy? Or did you

982
00:54:36.800 --> 00:54:40.039
<v Speaker 4>just say they would continue paying? Or you continue paying?

983
00:54:40.159 --> 00:54:44.480
<v Speaker 13>I continue paying every month until the loan is paid off.

984
00:54:45.000 --> 00:54:47.599
<v Speaker 13>They said, here, you can have your title because the

985
00:54:47.679 --> 00:54:51.400
<v Speaker 13>car isn't worth anything anymore. No, no, no, no, no, no,

986
00:54:51.400 --> 00:54:52.880
<v Speaker 13>no no, no no the entire.

987
00:54:52.760 --> 00:54:55.400
<v Speaker 5>No no no no no no no no no no

988
00:54:55.400 --> 00:54:57.440
<v Speaker 5>no no no that No.

989
00:54:58.159 --> 00:55:02.039
<v Speaker 4>I'm sorry. They can't double You're right, Lee, they can't

990
00:55:02.079 --> 00:55:04.920
<v Speaker 4>double dip. I don't know what the hell they have. Well,

991
00:55:04.960 --> 00:55:08.519
<v Speaker 4>they can't. If they got paid for the loss of

992
00:55:08.599 --> 00:55:12.239
<v Speaker 4>that car, then it's done.

993
00:55:12.559 --> 00:55:14.840
<v Speaker 13>Yeah they didn't though. See that's what I'm saying.

994
00:55:15.320 --> 00:55:17.239
<v Speaker 5>Well, we're gonna call them. We're gonna call them.

995
00:55:17.440 --> 00:55:19.639
<v Speaker 4>You should be able to walk away from it. If

996
00:55:19.679 --> 00:55:22.639
<v Speaker 4>you do walk away from it, can you buy another car?

997
00:55:23.199 --> 00:55:25.599
<v Speaker 13>Well it'll have to wait, you know a little bit,

998
00:55:25.679 --> 00:55:26.960
<v Speaker 13>so I can get a few funds.

999
00:55:27.079 --> 00:55:29.159
<v Speaker 5>Well maybe we can. But here's what I'm saying.

1000
00:55:29.199 --> 00:55:32.920
<v Speaker 4>Maybe we negotiate something where you pay for the salvage.

1001
00:55:34.880 --> 00:55:37.119
<v Speaker 13>Yeah, well no, I'm lee.

1002
00:55:37.519 --> 00:55:37.719
<v Speaker 1>Lee.

1003
00:55:38.079 --> 00:55:40.559
<v Speaker 5>Let's say you pay a couple months or a few

1004
00:55:40.800 --> 00:55:41.960
<v Speaker 5>How much you pay every month?

1005
00:55:43.199 --> 00:55:45.960
<v Speaker 13>Oh, it's gonna be this first payment. It's like two

1006
00:55:46.000 --> 00:55:46.880
<v Speaker 13>hundred and twenty four.

1007
00:55:47.079 --> 00:55:49.760
<v Speaker 5>What do you mean this first payment? You've been paying

1008
00:55:49.800 --> 00:55:52.000
<v Speaker 5>on the thing. What do you mean this first payment?

1009
00:55:52.239 --> 00:55:53.519
<v Speaker 5>What do you pay normally?

1010
00:55:56.320 --> 00:55:59.239
<v Speaker 13>See, this is a relative to this, Lee.

1011
00:55:59.320 --> 00:56:01.239
<v Speaker 4>You're not telling me the whole story, and I know

1012
00:56:01.280 --> 00:56:03.199
<v Speaker 4>you're not. Okay, here's what they told you.

1013
00:56:03.599 --> 00:56:07.599
<v Speaker 5>They told you you can pay for the salvage monthly

1014
00:56:07.960 --> 00:56:10.599
<v Speaker 5>and keep the car. That's what they told you, because

1015
00:56:10.639 --> 00:56:11.719
<v Speaker 5>if you had to pay off.

1016
00:56:11.599 --> 00:56:15.679
<v Speaker 4>Five thousand dollars that you owed, you wouldn't have said, well,

1017
00:56:15.719 --> 00:56:18.760
<v Speaker 4>my first payment here is going to be such and such.

1018
00:56:18.960 --> 00:56:22.400
<v Speaker 5>It's not a first payment. So what did they reduce

1019
00:56:22.480 --> 00:56:24.639
<v Speaker 5>your car payment? No?

1020
00:56:25.280 --> 00:56:28.079
<v Speaker 13>Let me, I can't say it any clear. I got

1021
00:56:28.079 --> 00:56:30.599
<v Speaker 13>the letter, I've seen it now, and what you said

1022
00:56:30.719 --> 00:56:33.760
<v Speaker 13>at the very beginning of our conversation is absolutely right.

1023
00:56:34.199 --> 00:56:38.599
<v Speaker 13>What I didn't do was read the policy. Lee.

1024
00:56:39.119 --> 00:56:42.559
<v Speaker 5>I'm asking a simple question. Do they want you to

1025
00:56:42.639 --> 00:56:51.719
<v Speaker 5>pay off the entire five thousand dollars to keep the salvage.

1026
00:56:54.000 --> 00:56:57.840
<v Speaker 13>I've got to pay it off because they said I owed.

1027
00:56:57.960 --> 00:57:00.639
<v Speaker 13>That has nothing new with the car anymore?

1028
00:57:01.079 --> 00:57:03.800
<v Speaker 5>Okay, got I get it, I get it rid of

1029
00:57:03.840 --> 00:57:09.199
<v Speaker 5>the car. Well, they can't do that. So here's what

1030
00:57:09.239 --> 00:57:10.639
<v Speaker 5>they can. Lee.

1031
00:57:10.920 --> 00:57:13.519
<v Speaker 4>If you want to listen to me, just be quiet

1032
00:57:13.599 --> 00:57:17.159
<v Speaker 4>because you know nothing, nothing at all. If the way

1033
00:57:17.199 --> 00:57:21.800
<v Speaker 4>it should be is this, they got paid off, You're

1034
00:57:21.880 --> 00:57:27.159
<v Speaker 4>done that. That insurance was their insurance to your benefit.

1035
00:57:28.239 --> 00:57:32.920
<v Speaker 4>Right now, they have an unsecured loan with you, and

1036
00:57:33.000 --> 00:57:38.000
<v Speaker 4>what they should do is sell you the salvage if

1037
00:57:38.039 --> 00:57:40.559
<v Speaker 4>you want to keep it, and allow you to pay

1038
00:57:40.559 --> 00:57:41.000
<v Speaker 4>it off.

1039
00:57:41.519 --> 00:57:44.440
<v Speaker 5>The salvage value in that car. Well, might I don't know,

1040
00:57:44.519 --> 00:57:48.079
<v Speaker 5>one thousand dollars, maybe I don't know, maybe less, But

1041
00:57:48.159 --> 00:57:51.719
<v Speaker 5>that's what we should negotiate. They should not double dip

1042
00:57:51.719 --> 00:57:55.360
<v Speaker 5>on this damn thing. Did that letter come from the lender, Yes,

1043
00:57:55.400 --> 00:57:58.639
<v Speaker 5>it did not from the insurance company. That insurance company

1044
00:57:58.679 --> 00:58:02.039
<v Speaker 5>made the lender whole. Well, this lender is now trying

1045
00:58:02.079 --> 00:58:05.760
<v Speaker 5>to take advantage of you. What's the name of the lender.

1046
00:58:06.880 --> 00:58:08.400
<v Speaker 13>Well, it's Lendmark.

1047
00:58:09.880 --> 00:58:10.199
<v Speaker 3>Okay.

1048
00:58:10.360 --> 00:58:14.960
<v Speaker 13>I think I really truly believe that there's what I

1049
00:58:15.519 --> 00:58:18.480
<v Speaker 13>paid for, or what I thought I was paying for,

1050
00:58:18.719 --> 00:58:22.440
<v Speaker 13>was coverage that would cover hal And according to all

1051
00:58:22.519 --> 00:58:23.760
<v Speaker 13>lists that I've read, that.

1052
00:58:23.719 --> 00:58:26.960
<v Speaker 4>Part doesn't matter Right now, that part doesn't matter. Lee,

1053
00:58:27.119 --> 00:58:30.119
<v Speaker 4>I'm not going over that again. So it doesn't cover

1054
00:58:30.199 --> 00:58:32.960
<v Speaker 4>hal No matter what you thought, it doesn't matter what

1055
00:58:33.039 --> 00:58:33.519
<v Speaker 4>we think.

1056
00:58:33.639 --> 00:58:36.480
<v Speaker 5>It matters what it is. I have a saying it

1057
00:58:36.559 --> 00:58:37.199
<v Speaker 5>is what it is.

1058
00:58:37.559 --> 00:58:40.519
<v Speaker 4>So I want to help you though, because you should

1059
00:58:40.559 --> 00:58:43.840
<v Speaker 4>not have to pay five thousand dollars for a salvage vehicle.

1060
00:58:44.000 --> 00:58:46.880
<v Speaker 4>Okay that in my opinion, you shouldn't have to pay that,

1061
00:58:47.199 --> 00:58:50.159
<v Speaker 4>And we should have Deputy Dollar call over there and

1062
00:58:50.199 --> 00:58:52.719
<v Speaker 4>talk to these guys and say, look, you've already been

1063
00:58:52.760 --> 00:58:56.480
<v Speaker 4>paid charging for the salvage value. Unless you don't want

1064
00:58:56.480 --> 00:58:58.679
<v Speaker 4>it at all, Lee, you just want to walk away?

1065
00:58:58.760 --> 00:59:01.400
<v Speaker 5>Do you just want to walk away? I recommend you

1066
00:59:01.480 --> 00:59:03.280
<v Speaker 5>take the salvage if it's drivable.

1067
00:59:04.239 --> 00:59:07.519
<v Speaker 13>I've got it and I'm driving it right now, and

1068
00:59:07.559 --> 00:59:10.480
<v Speaker 13>it's got all the dings and stuff in it. It's

1069
00:59:10.639 --> 00:59:13.679
<v Speaker 13>just what it is. They released the title. They says

1070
00:59:13.760 --> 00:59:15.599
<v Speaker 13>that way you can do what you want with it.

1071
00:59:16.199 --> 00:59:17.960
<v Speaker 13>So I'm I guess, But.

1072
00:59:18.039 --> 00:59:20.559
<v Speaker 4>How do they plan on making you pay the five grand?

1073
00:59:20.719 --> 00:59:23.039
<v Speaker 4>How do they plan on making you play the five grand?

1074
00:59:23.159 --> 00:59:25.280
<v Speaker 4>Are they going to repossess the car? They can't. They

1075
00:59:25.320 --> 00:59:28.119
<v Speaker 4>gave it to you, So I don't dollar. Would you

1076
00:59:28.239 --> 00:59:30.719
<v Speaker 4>call them and just see what they have in mind?

1077
00:59:30.719 --> 00:59:34.760
<v Speaker 4>Because this is the queerest, weirdest problem I've heard. Three

1078
00:59:34.880 --> 00:59:37.800
<v Speaker 4>zero three seven one three talks seven one three eight

1079
00:59:37.920 --> 00:59:45.639
<v Speaker 4>two five five. Go with a sure thing Denver's best

1080
00:59:45.679 --> 00:59:48.559
<v Speaker 4>roofer Excel Roofing dot com. You don't pay a cent

1081
00:59:48.800 --> 00:59:54.840
<v Speaker 4>until you're content. Time for an insurance check up free,

1082
00:59:54.920 --> 00:59:58.639
<v Speaker 4>no obligation. In comparison, call Compass Insurance paying too much

1083
00:59:58.800 --> 01:00:02.000
<v Speaker 4>your coverage? A dozen insurance companies find out now three

1084
01:00:02.000 --> 01:00:04.519
<v Speaker 4>all three seven seven to one help. You'll think you're

1085
01:00:04.559 --> 01:00:07.079
<v Speaker 4>his only customer when you choose Frank durand the real

1086
01:00:07.159 --> 01:00:10.159
<v Speaker 4>estate Man dot com to list your home with Remax

1087
01:00:10.199 --> 01:00:20.440
<v Speaker 4>Alliance three oh three nine two zero sixteen twenty two. Hi,

1088
01:00:20.519 --> 01:00:24.360
<v Speaker 4>Tom Martino, you're a troubleshooter three O three seven one

1089
01:00:24.440 --> 01:00:26.639
<v Speaker 4>three talk three oh three seven one three eight two

1090
01:00:26.639 --> 01:00:31.400
<v Speaker 4>five five. So basically, UH, Deputy Chopper called that gun shop?

1091
01:00:32.159 --> 01:00:34.679
<v Speaker 5>What was what did they answer as Chopper? This time

1092
01:00:35.519 --> 01:00:36.559
<v Speaker 5>it was uh?

1093
01:00:37.320 --> 01:00:40.639
<v Speaker 10>I It went to voicemail and he actually called me back.

1094
01:00:41.079 --> 01:00:42.519
<v Speaker 5>Oh okay, and this is uh.

1095
01:00:42.960 --> 01:00:46.440
<v Speaker 4>In April or Euriah paid twelve ninety four for a

1096
01:00:46.559 --> 01:00:49.119
<v Speaker 4>gun and a background check when the gun arrived at

1097
01:00:49.119 --> 01:00:53.400
<v Speaker 4>the store. Uh, he did not pass background check, which

1098
01:00:53.440 --> 01:00:57.400
<v Speaker 4>is wise. The store did this properly. So then the

1099
01:00:57.440 --> 01:01:04.840
<v Speaker 4>gun store was called Strategic Security Solutions, now Mountain States

1100
01:01:04.880 --> 01:01:09.880
<v Speaker 4>Training Group. And basically they should keep the money for

1101
01:01:09.920 --> 01:01:14.760
<v Speaker 4>the background check. But they have no right whatsoever to

1102
01:01:14.880 --> 01:01:17.199
<v Speaker 4>keep the money for the gun, none whatsoever.

1103
01:01:17.440 --> 01:01:19.840
<v Speaker 5>Zero. And you're right, you should start.

1104
01:01:19.599 --> 01:01:22.559
<v Speaker 4>A small claim if he doesn't know it for you,

1105
01:01:23.119 --> 01:01:25.880
<v Speaker 4>if he doesn't refund it. Chopper, did he say he

1106
01:01:25.880 --> 01:01:27.239
<v Speaker 4>would talk to his customer.

1107
01:01:28.159 --> 01:01:30.719
<v Speaker 10>He said he had talked to him this morning, and

1108
01:01:31.039 --> 01:01:36.639
<v Speaker 10>he got upset that the gentleman called the show and

1109
01:01:37.039 --> 01:01:39.920
<v Speaker 10>he wasn't satisfied that he had talked to him this morning.

1110
01:01:40.719 --> 01:01:42.559
<v Speaker 10>He didn't say that he would talk to him again.

1111
01:01:43.400 --> 01:01:46.679
<v Speaker 10>He was very upset that I was talking to him

1112
01:01:46.719 --> 01:01:49.599
<v Speaker 10>about it, and there might be problems.

1113
01:01:50.519 --> 01:01:51.280
<v Speaker 5>We're all we're doing.

1114
01:01:51.440 --> 01:01:55.519
<v Speaker 4>All we're trying to do is help the customer and

1115
01:01:55.639 --> 01:01:58.320
<v Speaker 4>get the information and get the full story.

1116
01:01:58.360 --> 01:02:00.920
<v Speaker 5>That's why we called Mountain State Training Group.

1117
01:02:01.519 --> 01:02:07.199
<v Speaker 4>But people, beware, if this guy can't refund twelve hundred bucks,

1118
01:02:07.320 --> 01:02:12.599
<v Speaker 4>there's a problem. Okay, unless, as I said, he got

1119
01:02:12.599 --> 01:02:17.719
<v Speaker 4>screwed in the crossfire here pun intended, meaning that maybe

1120
01:02:17.760 --> 01:02:19.880
<v Speaker 4>that old shop was sold to the new shop.

1121
01:02:20.000 --> 01:02:21.199
<v Speaker 5>Or was this the same guy?

1122
01:02:21.719 --> 01:02:24.599
<v Speaker 4>You got to ask Rayah if this was the same

1123
01:02:24.719 --> 01:02:26.880
<v Speaker 4>guy that he dealt with before.

1124
01:02:26.960 --> 01:02:27.920
<v Speaker 5>What's that guy's name?

1125
01:02:27.960 --> 01:02:31.000
<v Speaker 4>Because he can't just dissolve an LLC and form another

1126
01:02:31.039 --> 01:02:35.119
<v Speaker 4>one or sell to himself just out of a debt.

1127
01:02:35.880 --> 01:02:39.039
<v Speaker 4>But I would say that we got a problem. Where's

1128
01:02:39.119 --> 01:02:42.840
<v Speaker 4>Mountain State's training group located? For God's sakes, I mean

1129
01:02:43.159 --> 01:02:46.320
<v Speaker 4>for a company not to be able to refund one

1130
01:02:46.360 --> 01:02:47.440
<v Speaker 4>thousand dollars.

1131
01:02:49.039 --> 01:02:52.679
<v Speaker 10>Both of the companies are in the lower downtown Dever

1132
01:02:52.760 --> 01:02:55.679
<v Speaker 10>along the railroad tracks, and the second one would be

1133
01:02:55.719 --> 01:03:00.159
<v Speaker 10>by the old public service supply people around Third La.

1134
01:03:01.679 --> 01:03:02.960
<v Speaker 5>And what's this guy's name?

1135
01:03:03.679 --> 01:03:07.480
<v Speaker 10>His first name is Steve. I don't have the proper spilling.

1136
01:03:07.760 --> 01:03:09.679
<v Speaker 10>I think of his last name, but.

1137
01:03:09.360 --> 01:03:10.559
<v Speaker 5>But how's it pronounced?

1138
01:03:10.920 --> 01:03:13.639
<v Speaker 16>Like ar guard?

1139
01:03:15.000 --> 01:03:22.039
<v Speaker 4>Okay, well, Steve Aragaard or something. I hope you talk

1140
01:03:22.119 --> 01:03:25.960
<v Speaker 4>to your customer or your potential customer.

1141
01:03:26.000 --> 01:03:27.199
<v Speaker 5>He wasn't going to be a customer.

1142
01:03:28.480 --> 01:03:31.800
<v Speaker 4>Mike's got a question on odometers for used cars.

1143
01:03:31.880 --> 01:03:33.159
<v Speaker 5>Mike, go ahead, what's happening?

1144
01:03:34.159 --> 01:03:37.159
<v Speaker 9>Yeah, Tom, I was shopping for used cars for my

1145
01:03:37.239 --> 01:03:40.440
<v Speaker 9>daughter before she went off to college, and I noticed

1146
01:03:40.440 --> 01:03:43.800
<v Speaker 9>something that I think is major fraud when it comes

1147
01:03:43.840 --> 01:03:48.599
<v Speaker 9>to used cars, and it's perpetrated by huh car dealers

1148
01:03:48.719 --> 01:03:52.519
<v Speaker 9>that take trade in and auctions that auction the cars off.

1149
01:03:53.079 --> 01:03:55.519
<v Speaker 5>Tell me what's what's the fraud? What is it?

1150
01:03:56.800 --> 01:03:59.440
<v Speaker 9>Well, cars at are an excellent condition but are high

1151
01:03:59.519 --> 01:04:03.519
<v Speaker 9>miles and don't have a history of odometer reading.

1152
01:04:04.639 --> 01:04:05.400
<v Speaker 15>What I'm what I.

1153
01:04:05.400 --> 01:04:07.360
<v Speaker 6>Was seeing is like they seem to be.

1154
01:04:08.239 --> 01:04:11.199
<v Speaker 9>Rolled back to like the last reading. Like I saw

1155
01:04:11.280 --> 01:04:15.599
<v Speaker 9>cars that showed more use than sixty five thousand miles.

1156
01:04:16.360 --> 01:04:19.400
<v Speaker 9>But when I was looking at carfax or been verified

1157
01:04:19.480 --> 01:04:22.920
<v Speaker 9>for their their history, I was seeing like the last

1158
01:04:23.159 --> 01:04:27.679
<v Speaker 9>inspection and the last odominant reading that was actually registered

1159
01:04:27.719 --> 01:04:29.360
<v Speaker 9>with those domains.

1160
01:04:29.599 --> 01:04:30.519
<v Speaker 13>Does that make sense?

1161
01:04:31.199 --> 01:04:35.320
<v Speaker 4>So hold on, So you actually did a carfax and

1162
01:04:35.360 --> 01:04:39.000
<v Speaker 4>the mileage on the car facts disagreed with the odometer.

1163
01:04:40.599 --> 01:04:42.840
<v Speaker 9>No, what I'm saying is that there's not a lot

1164
01:04:42.840 --> 01:04:46.599
<v Speaker 9>of history of odometer readings when they get serviced in

1165
01:04:46.679 --> 01:04:50.159
<v Speaker 9>a dealership or like Greece, monkey will, We'll send you

1166
01:04:50.199 --> 01:04:52.639
<v Speaker 9>a domeinter reading for every time you get a service

1167
01:04:52.679 --> 01:04:53.920
<v Speaker 9>to certain places.

1168
01:04:54.199 --> 01:04:56.960
<v Speaker 4>So what are you saying? I mean, who's perpetrating the fraud.

1169
01:04:57.039 --> 01:04:59.719
<v Speaker 4>What are you saying, Like, are you saying that these

1170
01:04:59.800 --> 01:05:03.000
<v Speaker 4>deal that get the car to sell, they checked to

1171
01:05:03.079 --> 01:05:07.000
<v Speaker 4>see what the last odometer reading was and they kind

1172
01:05:07.079 --> 01:05:09.400
<v Speaker 4>of just roll it back to near that.

1173
01:05:10.880 --> 01:05:13.159
<v Speaker 9>What I'm saying is like, just let's just say AutoNation

1174
01:05:13.760 --> 01:05:16.639
<v Speaker 9>takes in a high mileage, clean car, but they won't

1175
01:05:16.639 --> 01:05:19.239
<v Speaker 9>put it on their on their lot because it's high mileage.

1176
01:05:19.639 --> 01:05:22.559
<v Speaker 9>So but they don't they don't register the odometer with

1177
01:05:22.679 --> 01:05:25.280
<v Speaker 9>let's just say carbacks before they.

1178
01:05:24.960 --> 01:05:26.000
<v Speaker 13>Auction it off.

1179
01:05:26.360 --> 01:05:30.320
<v Speaker 9>Okay, So now some person takes that trade and they

1180
01:05:30.440 --> 01:05:34.960
<v Speaker 9>know because they did a search on Carfax, got it ontometer?

1181
01:05:35.119 --> 01:05:37.519
<v Speaker 4>No, I get it. No, that's exactly what I was saying.

1182
01:05:37.559 --> 01:05:40.480
<v Speaker 4>So you're saying they research it and they turn it

1183
01:05:40.519 --> 01:05:42.440
<v Speaker 4>back to what they think they can get away with.

1184
01:05:43.320 --> 01:05:47.440
<v Speaker 5>Yes, yes, hold on a second. That that that that's cool.

1185
01:05:47.880 --> 01:05:48.400
<v Speaker 5>Just hold on.

1186
01:05:48.480 --> 01:05:51.559
<v Speaker 4>I mean that that is a very astute observation.

1187
01:05:52.039 --> 01:05:53.039
<v Speaker 5>Now I got to take a.

1188
01:05:52.920 --> 01:05:54.639
<v Speaker 4>Couple of calls, but I would love to talk to

1189
01:05:54.639 --> 01:05:56.119
<v Speaker 4>you about this, but I don't want to keep these

1190
01:05:56.159 --> 01:05:57.119
<v Speaker 4>other people hanging either.

1191
01:05:57.159 --> 01:05:58.679
<v Speaker 5>Hold on, we got more coming right up.

1192
01:06:03.840 --> 01:06:07.119
<v Speaker 4>Go with a sure thing. Denver's Best Rufer Excel Roofing

1193
01:06:07.239 --> 01:06:09.880
<v Speaker 4>dot com. You don't pay a cent until you're content.

1194
01:06:13.239 --> 01:06:16.440
<v Speaker 4>Time for an insurance checkup free, no obligation. In comparison,

1195
01:06:16.559 --> 01:06:20.119
<v Speaker 4>call Compass Insurance paying too much your coverage at dozens

1196
01:06:20.119 --> 01:06:22.840
<v Speaker 4>of insurance companies find out now three O three seven

1197
01:06:22.960 --> 01:06:25.760
<v Speaker 4>seven to one help. You'll think you're his only customer

1198
01:06:25.800 --> 01:06:28.079
<v Speaker 4>when you choose Frank durand the real estate Man dot

1199
01:06:28.079 --> 01:06:31.400
<v Speaker 4>com to list your home with Remax Alliance three oh

1200
01:06:31.440 --> 01:06:38.000
<v Speaker 4>three nine two zero sixteen twenty two.

1201
01:06:40.199 --> 01:06:43.800
<v Speaker 5>Hi Tom Martino here. I'm gonna go back to that

1202
01:06:43.880 --> 01:06:46.840
<v Speaker 5>odometer thing later, but I want to talk to Paul.

1203
01:06:47.159 --> 01:06:49.480
<v Speaker 5>He has an issue here. I want to sounds pretty serious.

1204
01:06:49.480 --> 01:06:58.400
<v Speaker 5>Go ahead, Paul. What's happening? Wow, Paul, Paul? Is he

1205
01:06:58.559 --> 01:06:58.920
<v Speaker 5>not there?

1206
01:06:59.039 --> 01:06:59.760
<v Speaker 15>I'm here?

1207
01:07:00.079 --> 01:07:01.559
<v Speaker 5>There you go, man, what's happening?

1208
01:07:03.039 --> 01:07:06.119
<v Speaker 15>Well, we had some work done at our house and

1209
01:07:06.199 --> 01:07:08.800
<v Speaker 15>I didn't agree with the bill, and I told the

1210
01:07:08.800 --> 01:07:11.280
<v Speaker 15>man that and wanted to discuss it with him.

1211
01:07:11.719 --> 01:07:13.639
<v Speaker 5>What kind of work? What kind of work?

1212
01:07:14.960 --> 01:07:18.679
<v Speaker 15>We had a sewer back up into the basement.

1213
01:07:19.920 --> 01:07:22.199
<v Speaker 5>And what kind of work was done? Was this the

1214
01:07:22.239 --> 01:07:24.599
<v Speaker 5>plumbing part of it or was this the clean up

1215
01:07:24.679 --> 01:07:25.159
<v Speaker 5>part of it?

1216
01:07:25.880 --> 01:07:27.599
<v Speaker 15>This was the clean up part of it.

1217
01:07:27.559 --> 01:07:29.320
<v Speaker 5>Oh, okay? Okay.

1218
01:07:30.480 --> 01:07:33.440
<v Speaker 4>And you didn't ask ahead of time an approximate how

1219
01:07:33.519 --> 01:07:34.400
<v Speaker 4>much or anything?

1220
01:07:35.519 --> 01:07:36.159
<v Speaker 15>Yes, I did.

1221
01:07:37.599 --> 01:07:38.679
<v Speaker 5>Okay, who'd you hire?

1222
01:07:40.199 --> 01:07:44.159
<v Speaker 15>I I honestly don't want to say over the air?

1223
01:07:44.559 --> 01:07:44.880
<v Speaker 5>Okay.

1224
01:07:45.119 --> 01:07:47.480
<v Speaker 15>I'm afraid of this gentleman. He's the way he he's

1225
01:07:47.480 --> 01:07:48.320
<v Speaker 15>gone crazy on me.

1226
01:07:48.440 --> 01:07:50.440
<v Speaker 5>No, no, I don't want you to do anything weird. Okay.

1227
01:07:50.480 --> 01:07:54.039
<v Speaker 4>So you hired a cleanup company and then and then,

1228
01:07:55.559 --> 01:07:57.519
<v Speaker 4>but you never asked about price at all.

1229
01:07:58.840 --> 01:08:01.199
<v Speaker 15>I did. And he told me that he'd been in

1230
01:08:01.239 --> 01:08:04.440
<v Speaker 15>business for thirty years and this was approximately thirty five

1231
01:08:04.519 --> 01:08:07.920
<v Speaker 15>hundred to four thousand dollars. I said, well, that seems

1232
01:08:07.960 --> 01:08:11.119
<v Speaker 15>like a lot. On the other hand, I don't know

1233
01:08:11.159 --> 01:08:11.920
<v Speaker 15>anything about it.

1234
01:08:12.599 --> 01:08:15.800
<v Speaker 5>So I don't either. I don't either as far as

1235
01:08:15.880 --> 01:08:19.680
<v Speaker 5>your particular job. But was that including any repairs or

1236
01:08:19.760 --> 01:08:20.359
<v Speaker 5>just clean up?

1237
01:08:21.560 --> 01:08:22.159
<v Speaker 15>Just clean up?

1238
01:08:23.079 --> 01:08:26.680
<v Speaker 5>Okay? About four four grand for cleanup? Okay? So did

1239
01:08:26.720 --> 01:08:28.960
<v Speaker 5>you know your insurance sometimes covers this?

1240
01:08:29.159 --> 01:08:29.359
<v Speaker 3>Right?

1241
01:08:30.640 --> 01:08:31.039
<v Speaker 15>I do?

1242
01:08:32.399 --> 01:08:33.399
<v Speaker 5>And what happened?

1243
01:08:33.560 --> 01:08:36.159
<v Speaker 4>And consulting, now, tell me what happened. I just wanted

1244
01:08:36.159 --> 01:08:38.800
<v Speaker 4>to get those basics. So what happened?

1245
01:08:40.039 --> 01:08:44.079
<v Speaker 15>He sent me a bill for thirteen eighty nine dollars dollars.

1246
01:08:44.359 --> 01:08:47.279
<v Speaker 5>Oh my god, Oh my god, just wait wait agree

1247
01:08:47.359 --> 01:08:49.079
<v Speaker 5>with this just for cleanup?

1248
01:08:50.159 --> 01:08:53.479
<v Speaker 15>Yes, what cleanup?

1249
01:08:54.279 --> 01:08:54.520
<v Speaker 5>I know?

1250
01:08:55.039 --> 01:08:57.119
<v Speaker 4>Does he admit that he said it was going to

1251
01:08:57.119 --> 01:08:58.239
<v Speaker 4>be around four grand?

1252
01:09:00.079 --> 01:09:01.600
<v Speaker 15>He said that was his initial thought.

1253
01:09:02.239 --> 01:09:07.000
<v Speaker 5>Okay, hold on, man, this is e dissit. What hole is?

1254
01:09:07.039 --> 01:09:12.199
<v Speaker 5>Did you say thirteen or fourteen? Wow? I'll come back.

1255
01:09:12.239 --> 01:09:16.720
<v Speaker 5>I think you said thirteen something? Yeah, thirteen wow. More

1256
01:09:16.760 --> 01:09:18.760
<v Speaker 5>coming up on the Troubleshooter Show. We got a lot

1257
01:09:18.800 --> 01:09:20.079
<v Speaker 5>of good stuff right after this.

1258
01:09:23.279 --> 01:09:26.560
<v Speaker 4>Go with a sure thing Denver's Best roofer Excel Roofing

1259
01:09:26.680 --> 01:09:29.279
<v Speaker 4>dot com. You don't pay a cent until you're content.

1260
01:09:32.680 --> 01:09:35.880
<v Speaker 4>Time for an insurance checkup free, no obligation. In comparison,

1261
01:09:36.000 --> 01:09:39.560
<v Speaker 4>call Compass Insurance paying too much your coverage at dozens

1262
01:09:39.560 --> 01:09:42.279
<v Speaker 4>of insurance companies find out now three all three, seven

1263
01:09:42.399 --> 01:09:45.199
<v Speaker 4>seven to one help. You'll think you're his only customer

1264
01:09:45.239 --> 01:09:47.520
<v Speaker 4>when you choose Frank durand the real estate Man dot

1265
01:09:47.520 --> 01:09:50.840
<v Speaker 4>com to list your home with Remax Alliance three oh

1266
01:09:50.880 --> 01:09:53.039
<v Speaker 4>three nine two zero sixteen twenty two.

1267
01:09:58.399 --> 01:10:03.640
<v Speaker 1>Rid bad news, need advice? Who you don't have?

1268
01:10:06.399 --> 01:10:09.199
<v Speaker 2>Run as we can.

1269
01:10:09.640 --> 01:10:11.600
<v Speaker 1>Shooter's gonna help come.

1270
01:10:13.119 --> 01:10:18.720
<v Speaker 2>This is the Troubleshooter show No Tom Martino, Hi.

1271
01:10:18.720 --> 01:10:20.520
<v Speaker 5>Tom Martino here, Welcome to the show.

1272
01:10:20.560 --> 01:10:23.159
<v Speaker 4>Three oh three seven one three talk seven R two

1273
01:10:23.159 --> 01:10:27.399
<v Speaker 4>five five to my left here, Yes, we're on a

1274
01:10:27.439 --> 01:10:31.439
<v Speaker 4>watch shot. Its Brendan Killian from Denver Shades dot Co.

1275
01:10:31.720 --> 01:10:35.520
<v Speaker 5>Which is made in the shade. Brendan, we have a

1276
01:10:35.600 --> 01:10:40.479
<v Speaker 5>question here about the steps. How many trips they have

1277
01:10:40.520 --> 01:10:41.800
<v Speaker 5>to make to the house. They want to know, can

1278
01:10:41.840 --> 01:10:43.920
<v Speaker 5>you do anything virtually or is it all on a

1279
01:10:44.039 --> 01:10:45.520
<v Speaker 5>visit for window coverings?

1280
01:10:45.960 --> 01:10:48.399
<v Speaker 3>H two trips basic, that's it. Yeah.

1281
01:10:48.479 --> 01:10:50.439
<v Speaker 7>One is for us to come out and we measure,

1282
01:10:50.520 --> 01:10:52.680
<v Speaker 7>measure with a laser so everything's cut to with it.

1283
01:10:52.800 --> 01:10:54.439
<v Speaker 5>And then you have a designer at the same time.

1284
01:10:54.560 --> 01:10:58.119
<v Speaker 7>Yeah, it's the same person show you samples and you know,

1285
01:10:58.359 --> 01:11:01.359
<v Speaker 7>colors and everything from every major company out there.

1286
01:11:01.640 --> 01:11:03.640
<v Speaker 5>And if you decide to go, then it's three weeks

1287
01:11:03.640 --> 01:11:05.119
<v Speaker 5>from there maybe yes, total.

1288
01:11:05.039 --> 01:11:07.920
<v Speaker 7>Three weeks depending on the product and uh. And then

1289
01:11:08.199 --> 01:11:10.720
<v Speaker 7>the last and then the second step is my installer

1290
01:11:10.800 --> 01:11:13.239
<v Speaker 7>comes out, installs them and you don't pay the final

1291
01:11:13.279 --> 01:11:15.439
<v Speaker 7>bill until you're all installed and happy in a reaw

1292
01:11:15.479 --> 01:11:15.680
<v Speaker 7>and you.

1293
01:11:15.680 --> 01:11:18.239
<v Speaker 4>Say there's a rush before the holidays, you'd rather get

1294
01:11:18.279 --> 01:11:19.000
<v Speaker 4>it done sooner.

1295
01:11:19.119 --> 01:11:20.960
<v Speaker 5>Yeah, And you're gonna are you gonna do a sale?

1296
01:11:21.319 --> 01:11:24.000
<v Speaker 7>Yeah, we've got one going on right now, twenty five

1297
01:11:24.000 --> 01:11:29.560
<v Speaker 7>percent off anything we vote you inside or even outdoor

1298
01:11:29.640 --> 01:11:31.680
<v Speaker 7>roller shades and Aunings.

1299
01:11:31.319 --> 01:11:34.359
<v Speaker 4>Denver Shades dot Co sevent to zero four five eight

1300
01:11:34.399 --> 01:11:36.199
<v Speaker 4>six five six six. Now I want to continue with

1301
01:11:36.199 --> 01:11:40.399
<v Speaker 4>Paul this. This is unbelievable to me, Brandon, what would

1302
01:11:40.439 --> 01:11:42.239
<v Speaker 4>you do if that happen? I mean, God almighty. The

1303
01:11:42.279 --> 01:11:45.039
<v Speaker 4>guy says approximately four grand, and he admits that.

1304
01:11:45.800 --> 01:11:48.600
<v Speaker 5>Then he did the cleanup and it was thirteen thousand dollars.

1305
01:11:48.640 --> 01:11:51.000
<v Speaker 5>So tell me what you did? Did you faint when

1306
01:11:51.039 --> 01:11:51.720
<v Speaker 5>you got the bill?

1307
01:11:53.199 --> 01:11:57.319
<v Speaker 15>I should him text saying we need to talk. This

1308
01:11:57.359 --> 01:12:03.239
<v Speaker 15>can't be right. And he called back and said, you

1309
01:12:03.279 --> 01:12:05.800
<v Speaker 15>don't know anything about my business. I know what I'm doing.

1310
01:12:06.199 --> 01:12:10.159
<v Speaker 15>This is what it costs. And so I took his

1311
01:12:10.600 --> 01:12:14.920
<v Speaker 15>bill down to the insurance company.

1312
01:12:15.039 --> 01:12:17.239
<v Speaker 5>And told him to who's your carrier?

1313
01:12:17.359 --> 01:12:20.920
<v Speaker 15>Please? The state farm?

1314
01:12:21.359 --> 01:12:24.000
<v Speaker 5>Now what, let me just ask you? What's your deductible?

1315
01:12:25.520 --> 01:12:26.439
<v Speaker 15>Twenty five hundred?

1316
01:12:27.039 --> 01:12:30.079
<v Speaker 5>So what do you? And I mean this sincerely, what

1317
01:12:30.079 --> 01:12:30.640
<v Speaker 5>do you care?

1318
01:12:30.680 --> 01:12:37.479
<v Speaker 15>Then it's wrong, factually by a tremendous amount. There's work.

1319
01:12:37.640 --> 01:12:40.760
<v Speaker 4>Wait a minute, so you believe you believe he's actually cheating,

1320
01:12:40.840 --> 01:12:44.159
<v Speaker 4>Like he has stuff on there that's not factually.

1321
01:12:43.680 --> 01:12:46.680
<v Speaker 15>Correct, absolutely like what.

1322
01:12:48.359 --> 01:12:48.680
<v Speaker 5>Well?

1323
01:12:48.880 --> 01:12:53.680
<v Speaker 15>Like he claimed to have removed patty, and there is none.

1324
01:12:53.760 --> 01:12:55.239
<v Speaker 15>The carpet was glued down to the.

1325
01:12:55.359 --> 01:12:57.600
<v Speaker 5>Certain Oh my god? What else?

1326
01:12:59.399 --> 01:13:01.880
<v Speaker 15>There was a rug that was on a portion of it,

1327
01:13:02.359 --> 01:13:05.000
<v Speaker 15>and he claimed that it was all the entire square

1328
01:13:05.000 --> 01:13:07.600
<v Speaker 15>feet of it and he only cut out the part

1329
01:13:07.880 --> 01:13:11.000
<v Speaker 15>that was damaged and the rest of it still exists.

1330
01:13:11.800 --> 01:13:12.279
<v Speaker 5>What else?

1331
01:13:15.239 --> 01:13:18.520
<v Speaker 15>He claims that he pulled out all of the glued

1332
01:13:18.600 --> 01:13:22.000
<v Speaker 15>down carpeting and over two hundred and some feet of

1333
01:13:22.000 --> 01:13:23.000
<v Speaker 15>it still exist.

1334
01:13:23.359 --> 01:13:30.399
<v Speaker 5>What else? Let's see, what about drywall? What about drywall?

1335
01:13:30.960 --> 01:13:32.439
<v Speaker 5>Did he say he cut out drywall?

1336
01:13:33.239 --> 01:13:37.680
<v Speaker 15>No, no, nope, nope, this all just the floor.

1337
01:13:37.760 --> 01:13:38.720
<v Speaker 5>What about blowers?

1338
01:13:40.279 --> 01:13:41.439
<v Speaker 15>Yes there was blowers.

1339
01:13:42.000 --> 01:13:43.960
<v Speaker 5>Did he exaggerate how many and how long?

1340
01:13:45.920 --> 01:13:48.800
<v Speaker 15>It's all in there? But it's all all right?

1341
01:13:48.840 --> 01:13:51.119
<v Speaker 5>So you told your insurance not to pay it?

1342
01:13:52.119 --> 01:13:52.560
<v Speaker 15>I did?

1343
01:13:53.000 --> 01:13:54.880
<v Speaker 5>What did they say?

1344
01:13:56.399 --> 01:13:58.439
<v Speaker 15>I never was able to get a call back from

1345
01:13:58.479 --> 01:13:59.439
<v Speaker 15>the adjuster and.

1346
01:14:00.119 --> 01:14:01.600
<v Speaker 5>George, So did they not pay it?

1347
01:14:01.800 --> 01:14:05.000
<v Speaker 15>Explain that situation? No, what they did was send me

1348
01:14:05.039 --> 01:14:07.880
<v Speaker 15>a check for how much what they thought was.

1349
01:14:08.560 --> 01:14:10.479
<v Speaker 5>What did they send it to you for how much?

1350
01:14:11.720 --> 01:14:12.439
<v Speaker 15>Ten thousand?

1351
01:14:13.199 --> 01:14:16.119
<v Speaker 5>Okay, so will he settle for that?

1352
01:14:17.720 --> 01:14:21.880
<v Speaker 15>No he won't. He won't.

1353
01:14:22.560 --> 01:14:24.239
<v Speaker 5>So they're actually paying it in full.

1354
01:14:26.399 --> 01:14:27.479
<v Speaker 15>He wants the whole thing.

1355
01:14:27.720 --> 01:14:30.800
<v Speaker 4>Well, they're paying it in full because there's your deductible.

1356
01:14:30.279 --> 01:14:30.640
<v Speaker 5>On that.

1357
01:14:32.479 --> 01:14:37.239
<v Speaker 15>There was other No, no, no, no, I'm not explaining

1358
01:14:37.279 --> 01:14:37.600
<v Speaker 15>this right.

1359
01:14:38.840 --> 01:14:41.319
<v Speaker 4>They sent you a check for ten grand. How much

1360
01:14:41.359 --> 01:14:42.159
<v Speaker 4>is your deductible?

1361
01:14:43.319 --> 01:14:46.039
<v Speaker 15>I also gave him a thousand dollars the day he started.

1362
01:14:46.640 --> 01:14:49.199
<v Speaker 5>Okay, so how much is your deductible?

1363
01:14:51.720 --> 01:14:53.239
<v Speaker 15>Well, at that point, I guess it would only be

1364
01:14:53.279 --> 01:14:54.000
<v Speaker 15>fifteen hundred.

1365
01:14:55.000 --> 01:14:57.039
<v Speaker 5>You have a twenty five hundred dollars deductible.

1366
01:14:57.399 --> 01:14:59.479
<v Speaker 15>Math doesn't lie on thousand dollars.

1367
01:14:59.680 --> 01:15:01.119
<v Speaker 5>I don't care how much you gave him.

1368
01:15:01.239 --> 01:15:04.479
<v Speaker 4>You have a twenty five hundred dollars deductible plus ten grand.

1369
01:15:04.840 --> 01:15:11.199
<v Speaker 5>They, in their minds are paying that bill in full. Okay,

1370
01:15:11.359 --> 01:15:12.199
<v Speaker 5>that's all I'm saying.

1371
01:15:12.479 --> 01:15:15.359
<v Speaker 4>Your insurance company is doing the right Your insurance company

1372
01:15:16.039 --> 01:15:19.239
<v Speaker 4>is standing behind is doing the right thing. And you

1373
01:15:19.439 --> 01:15:21.560
<v Speaker 4>just don't like the idea that this guy and I

1374
01:15:21.600 --> 01:15:25.239
<v Speaker 4>don't either. So but but but they have paid everything

1375
01:15:25.279 --> 01:15:30.319
<v Speaker 4>they're supposed to pay. I mean, actually more so technically,

1376
01:15:30.840 --> 01:15:33.399
<v Speaker 4>how much do you feel he should be paid. I'm

1377
01:15:33.439 --> 01:15:35.640
<v Speaker 4>just curious out of this, And will you send the

1378
01:15:35.680 --> 01:15:38.319
<v Speaker 4>extra money back to your insurance company because you're supposed

1379
01:15:38.319 --> 01:15:39.760
<v Speaker 4>to You don't get to keep.

1380
01:15:39.640 --> 01:15:40.159
<v Speaker 5>It, you know that?

1381
01:15:40.279 --> 01:15:42.920
<v Speaker 15>Right about that, I talked to him about that and

1382
01:15:42.960 --> 01:15:43.960
<v Speaker 15>told him that I would do that.

1383
01:15:44.520 --> 01:15:47.119
<v Speaker 4>Yeah, well, of course you have to. But this guy's thinking,

1384
01:15:47.159 --> 01:15:51.439
<v Speaker 4>you want to keep the money. I know, see, because

1385
01:15:51.479 --> 01:15:55.079
<v Speaker 4>most homeowners do that, Paul. Most homeowners do that they

1386
01:15:55.079 --> 01:15:57.720
<v Speaker 4>get a check from their insurance company. I'm not talking

1387
01:15:57.760 --> 01:15:59.920
<v Speaker 4>about you now, I'm talking about most people.

1388
01:16:00.199 --> 01:16:02.439
<v Speaker 5>When they get a check from their insurance company.

1389
01:16:02.119 --> 01:16:05.039
<v Speaker 4>They think, how can I screw this contractor and keep

1390
01:16:05.119 --> 01:16:07.039
<v Speaker 4>some up more of that money for myself?

1391
01:16:08.880 --> 01:16:11.479
<v Speaker 15>Okay. The reason I called them and told them that

1392
01:16:11.560 --> 01:16:14.359
<v Speaker 15>it was wrong was because there's the I believe you

1393
01:16:14.640 --> 01:16:17.640
<v Speaker 15>if you willfully no, it says right on there on

1394
01:16:17.840 --> 01:16:21.680
<v Speaker 15>state farms, if you willfully submit a bill that you

1395
01:16:21.760 --> 01:16:24.159
<v Speaker 15>know is fraudulent, you can be held liable.

1396
01:16:24.319 --> 01:16:25.319
<v Speaker 5>No, And I believe you.

1397
01:16:25.560 --> 01:16:29.079
<v Speaker 4>I believe that you are truly that you're not kind

1398
01:16:29.119 --> 01:16:29.920
<v Speaker 4>of profit from this.

1399
01:16:30.159 --> 01:16:31.399
<v Speaker 5>I believe you.

1400
01:16:32.199 --> 01:16:35.800
<v Speaker 15>Okay, right, Well, anyway, they decided to file a lean

1401
01:16:36.279 --> 01:16:39.439
<v Speaker 15>and said that if I don't figh up, they're going

1402
01:16:39.479 --> 01:16:41.680
<v Speaker 15>to foreclothes on his house within four months.

1403
01:16:42.239 --> 01:16:46.119
<v Speaker 5>Okay, and they're absolutely correct, they will have a right

1404
01:16:46.159 --> 01:16:46.560
<v Speaker 5>to do that.

1405
01:16:49.239 --> 01:16:50.560
<v Speaker 15>Okay, how do I answer that?

1406
01:16:51.199 --> 01:16:55.079
<v Speaker 5>Okay, you get in real estate attorney and you dispute

1407
01:16:55.079 --> 01:16:56.960
<v Speaker 5>it and you have to go to court.

1408
01:16:58.359 --> 01:17:00.760
<v Speaker 15>Okay, that's fine. What about this small claims court?

1409
01:17:02.520 --> 01:17:04.840
<v Speaker 11>You're not suing him, He's singas is.

1410
01:17:04.840 --> 01:17:07.479
<v Speaker 15>Just in case of additional security to where you will

1411
01:17:07.560 --> 01:17:10.039
<v Speaker 15>end up with a judgment on your credit and your credit.

1412
01:17:10.439 --> 01:17:13.560
<v Speaker 4>Paul, listen, yeah, there is no small Is he taking

1413
01:17:13.600 --> 01:17:14.560
<v Speaker 4>you to small claims?

1414
01:17:15.479 --> 01:17:20.880
<v Speaker 15>Yes? Oh, additional seventy five hundred dollars additional?

1415
01:17:20.960 --> 01:17:21.760
<v Speaker 5>So what does that mean?

1416
01:17:22.600 --> 01:17:26.920
<v Speaker 4>Wait, on top of the thirteen, On top of the thirteen,

1417
01:17:27.039 --> 01:17:28.920
<v Speaker 4>he wants seventy five hundred more.

1418
01:17:29.760 --> 01:17:35.119
<v Speaker 15>That's correct? Why because he says that I'm I'm trying

1419
01:17:35.119 --> 01:17:38.399
<v Speaker 15>to fraud him, and he wants to says here, small

1420
01:17:38.399 --> 01:17:41.920
<v Speaker 15>claims case is just additional security to where you will

1421
01:17:42.000 --> 01:17:43.960
<v Speaker 15>end up with the judgment on your credit and your

1422
01:17:43.960 --> 01:17:46.800
<v Speaker 15>wife's credit. So now you understand that I'm not playing

1423
01:17:46.840 --> 01:17:49.800
<v Speaker 15>yourself right to scheme? Okay, I know all you're trying

1424
01:17:49.840 --> 01:17:52.079
<v Speaker 15>to do is commit fraud and steal money that belongs

1425
01:17:52.119 --> 01:17:54.880
<v Speaker 15>to us and pay us less. What all we wanted

1426
01:17:54.880 --> 01:17:55.720
<v Speaker 15>to do is get Paul.

1427
01:17:56.479 --> 01:18:01.279
<v Speaker 4>Paul, I'm going to tell you something. He's probably thinking

1428
01:18:01.359 --> 01:18:05.399
<v Speaker 4>that's what you're doing. And if he but if you

1429
01:18:05.560 --> 01:18:10.840
<v Speaker 4>have factual information that he's wrong and that he did

1430
01:18:10.880 --> 01:18:14.159
<v Speaker 4>not do what's on that invoice, are you willing to

1431
01:18:14.239 --> 01:18:15.680
<v Speaker 4>pay him for what he did do?

1432
01:18:18.000 --> 01:18:19.279
<v Speaker 15>Yes?

1433
01:18:19.560 --> 01:18:21.279
<v Speaker 5>And what would that be?

1434
01:18:23.960 --> 01:18:25.640
<v Speaker 15>I don't think it could be worth any more than

1435
01:18:25.680 --> 01:18:27.880
<v Speaker 15>twice what he quoted eight thousand dollars.

1436
01:18:28.520 --> 01:18:29.800
<v Speaker 5>But where are you coming up with that?

1437
01:18:31.920 --> 01:18:33.800
<v Speaker 15>Because if twice what a man in business?

1438
01:18:33.800 --> 01:18:38.119
<v Speaker 4>Okay, Paul, Paul, You're going to lose. Okay, I want

1439
01:18:38.119 --> 01:18:40.239
<v Speaker 4>you to remember the day and the time I told

1440
01:18:40.239 --> 01:18:42.520
<v Speaker 4>you this. You're going to lose, and it's going to

1441
01:18:42.520 --> 01:18:45.319
<v Speaker 4>be devastating for you because you're going to have attorney's

1442
01:18:45.359 --> 01:18:47.640
<v Speaker 4>fees and everything on top of it. I just want

1443
01:18:47.680 --> 01:18:51.640
<v Speaker 4>to tell you I've been through this with homeowners before. Okay,

1444
01:18:51.640 --> 01:18:54.560
<v Speaker 4>did you have a contract before he started work?

1445
01:19:00.039 --> 01:19:00.479
<v Speaker 15>Sure? We did.

1446
01:19:01.319 --> 01:19:05.399
<v Speaker 5>And does it say does it say four thousand dollars? No?

1447
01:19:06.199 --> 01:19:11.600
<v Speaker 4>Okay, then you don't have a contract. Okay, Now, Paul,

1448
01:19:11.680 --> 01:19:14.159
<v Speaker 4>please listen to me. You don't have to do what

1449
01:19:14.199 --> 01:19:17.079
<v Speaker 4>I say, but if you don't, you will lose. You

1450
01:19:17.119 --> 01:19:24.920
<v Speaker 4>will absolutely lose. In the absence of a contract, you

1451
01:19:24.960 --> 01:19:29.239
<v Speaker 4>cannot hold him to a verbal estimate. Okay, you can't

1452
01:19:29.239 --> 01:19:32.199
<v Speaker 4>hold him to it, heh What you can hold him

1453
01:19:32.199 --> 01:19:34.960
<v Speaker 4>to is and.

1454
01:19:34.840 --> 01:19:37.399
<v Speaker 5>He can't hold you to an arbitrary number.

1455
01:19:37.600 --> 01:19:41.760
<v Speaker 4>Okay, So then what is the principle that a judge

1456
01:19:41.760 --> 01:19:43.880
<v Speaker 4>would use. I'm not going to give you legal advice.

1457
01:19:43.920 --> 01:19:46.079
<v Speaker 4>I'm just going to tell you from experience. What what

1458
01:19:46.079 --> 01:19:52.039
<v Speaker 4>do you think the principle is. It's called quantum marrow.

1459
01:19:52.039 --> 01:20:00.000
<v Speaker 12>It don't It's called quantum marrow. It it means, it means,

1460
01:20:00.000 --> 01:20:03.800
<v Speaker 12>means a reasonable sum of money to be paid for

1461
01:20:03.920 --> 01:20:13.359
<v Speaker 12>services rendered and value gotten. Okay, okay, now, so your

1462
01:20:13.479 --> 01:20:20.399
<v Speaker 12>opinion will be will mean nothing, nothing, zero in that argument.

1463
01:20:21.319 --> 01:20:24.399
<v Speaker 5>The only way you have a prayer of.

1464
01:20:24.359 --> 01:20:29.319
<v Speaker 4>Winning is to be honest with an independent expert and

1465
01:20:29.439 --> 01:20:32.760
<v Speaker 4>let them price it out, but not let them know.

1466
01:20:33.479 --> 01:20:37.159
<v Speaker 4>Not let them know because they will have to testify.

1467
01:20:37.279 --> 01:20:40.960
<v Speaker 4>And the first question the plaintiff will ask is did

1468
01:20:41.000 --> 01:20:43.479
<v Speaker 4>he show you the contract?

1469
01:20:43.520 --> 01:20:45.239
<v Speaker 5>Because you have to.

1470
01:20:45.279 --> 01:20:49.640
<v Speaker 4>Let someone give you a blind estimate of value you received,

1471
01:20:52.840 --> 01:20:58.800
<v Speaker 4>not his contract. And if you don't describe. You can

1472
01:20:58.880 --> 01:21:03.199
<v Speaker 4>describe the con track, but no price is with it, okay.

1473
01:21:03.800 --> 01:21:04.720
<v Speaker 5>And then you can.

1474
01:21:04.600 --> 01:21:09.279
<v Speaker 4>Show where you think it differed. And then when you

1475
01:21:09.359 --> 01:21:14.359
<v Speaker 4>get an expert for court, you may have a prayer

1476
01:21:14.359 --> 01:21:17.199
<v Speaker 4>of winning. Because this guy's gonna come in now on

1477
01:21:17.279 --> 01:21:18.439
<v Speaker 4>the small claims court.

1478
01:21:18.520 --> 01:21:19.319
<v Speaker 5>That's punitive.

1479
01:21:19.640 --> 01:21:21.760
<v Speaker 4>And you can tell the judge your honor, he's already

1480
01:21:21.800 --> 01:21:25.439
<v Speaker 4>suing me in regular court. Okay, just you know, just

1481
01:21:26.119 --> 01:21:27.800
<v Speaker 4>tell them. I mean, I don't even know how that

1482
01:21:27.840 --> 01:21:30.560
<v Speaker 4>guy would get a judgment against you. He's already suing

1483
01:21:30.560 --> 01:21:34.680
<v Speaker 4>you in regular court. That thing has no prayer of winning.

1484
01:21:35.560 --> 01:21:38.880
<v Speaker 4>And usually there's arbitration before the small claim. But you

1485
01:21:39.159 --> 01:21:45.119
<v Speaker 4>need to hire an expert and also hire an attorney

1486
01:21:45.279 --> 01:21:47.840
<v Speaker 4>if he forecloses on your house, or.

1487
01:21:47.760 --> 01:21:53.920
<v Speaker 5>You will lose and it will be devastating. I just

1488
01:21:53.960 --> 01:21:56.880
<v Speaker 5>want you to know that I've had a woman.

1489
01:21:57.760 --> 01:22:01.319
<v Speaker 4>I had a woman who was one one hundred percent

1490
01:22:01.479 --> 01:22:06.920
<v Speaker 4>in the right and she lost her home because she

1491
01:22:07.199 --> 01:22:11.239
<v Speaker 4>did not know how to argue the case. You need

1492
01:22:11.279 --> 01:22:14.760
<v Speaker 4>an attorney and you need an expert. And just so

1493
01:22:14.840 --> 01:22:17.840
<v Speaker 4>you know, this sucks, but it's gonna cost.

1494
01:22:17.560 --> 01:22:21.319
<v Speaker 5>You at least five thousand dollars to fight it. Okay,

1495
01:22:21.840 --> 01:22:25.159
<v Speaker 5>just so you know. Now, I know that you don't

1496
01:22:25.199 --> 01:22:26.079
<v Speaker 5>want to hear this.

1497
01:22:26.439 --> 01:22:29.960
<v Speaker 4>But the wisdom in this is to settle with this

1498
01:22:30.039 --> 01:22:34.159
<v Speaker 4>guy if he will settle. But maybe he won't, and

1499
01:22:34.199 --> 01:22:36.960
<v Speaker 4>then you have no choice to fight.

1500
01:22:37.159 --> 01:22:40.159
<v Speaker 5>But so go ahead, let us know how it goes.

1501
01:22:40.560 --> 01:22:44.880
<v Speaker 4>I would call Brad O'Brien O'Brien legal services to start.

1502
01:22:45.039 --> 01:22:48.279
<v Speaker 4>That's where I would call. This is what he does,

1503
01:22:48.359 --> 01:22:50.720
<v Speaker 4>real estate kind of law. He might refer you and

1504
01:22:50.760 --> 01:22:53.279
<v Speaker 4>say you need construction. I don't know, but I think

1505
01:22:53.319 --> 01:22:55.600
<v Speaker 4>you need to fight this or you're gonna lose your home.

1506
01:22:55.880 --> 01:23:00.560
<v Speaker 5>Okay. Now the good news is he doesn't get to

1507
01:23:00.640 --> 01:23:01.279
<v Speaker 5>keep your home.

1508
01:23:01.760 --> 01:23:04.640
<v Speaker 4>He just gets to get paid plus his court costs

1509
01:23:04.640 --> 01:23:08.239
<v Speaker 4>and attorney's fees. You get whatever is left over after

1510
01:23:08.319 --> 01:23:09.439
<v Speaker 4>foreclosing on your home.

1511
01:23:09.800 --> 01:23:15.800
<v Speaker 5>Okay. Any questions, Paul.

1512
01:23:16.560 --> 01:23:21.119
<v Speaker 15>H Yes, is that mister O'Brien in Denver or is

1513
01:23:21.159 --> 01:23:22.039
<v Speaker 15>he in another city?

1514
01:23:22.439 --> 01:23:25.079
<v Speaker 4>He's in Denver, O'Brien, I'm gonna give you the number.

1515
01:23:25.680 --> 01:23:27.119
<v Speaker 4>Here's the number seventies here.

1516
01:23:27.239 --> 01:23:31.119
<v Speaker 15>Anybody, I'm where are you in a different town?

1517
01:23:31.520 --> 01:23:32.079
<v Speaker 5>Where are you?

1518
01:23:33.119 --> 01:23:38.680
<v Speaker 15>Well? Honestly, I think I'm in Collar to Springs.

1519
01:23:39.000 --> 01:23:39.359
<v Speaker 3>Okay.

1520
01:23:39.439 --> 01:23:43.119
<v Speaker 4>Well, Okay, we need to find some I don't know

1521
01:23:43.159 --> 01:23:49.399
<v Speaker 4>anyone offhand down there, but please please get an attorney

1522
01:23:49.479 --> 01:23:53.560
<v Speaker 4>familiar with real estate and leans and hire them and

1523
01:23:53.640 --> 01:23:57.279
<v Speaker 4>tell them the situation. I know you disagree with what

1524
01:23:57.359 --> 01:24:00.279
<v Speaker 4>he did, but it might be wisdom to try to

1525
01:24:00.319 --> 01:24:03.399
<v Speaker 4>settle and that punitive thing with small claims court.

1526
01:24:03.439 --> 01:24:06.079
<v Speaker 5>I don't don't. The guy sounds like a hothead.

1527
01:24:06.680 --> 01:24:09.760
<v Speaker 4>Okay, so if you want us to call him, you know,

1528
01:24:09.800 --> 01:24:11.680
<v Speaker 4>we'll see if he wants to settle. But it doesn't

1529
01:24:11.680 --> 01:24:13.880
<v Speaker 4>sound like you want to. We have more coming up

1530
01:24:13.920 --> 01:24:21.279
<v Speaker 4>on the Troubleshooter Show. Go with a sure Thing Denver's

1531
01:24:21.319 --> 01:24:24.239
<v Speaker 4>Best Roofer Excel Roofing dot com. You don't pay a

1532
01:24:24.319 --> 01:24:30.800
<v Speaker 4>cent until you're content. Time for an insurance check up free,

1533
01:24:30.880 --> 01:24:34.600
<v Speaker 4>no obligation. In comparison, call Compass Insurance. Pay too much

1534
01:24:34.720 --> 01:24:37.680
<v Speaker 4>your coverage at dozens of insurance companies find out now

1535
01:24:37.760 --> 01:24:40.039
<v Speaker 4>three all three seven to seven to one help. You'll

1536
01:24:40.039 --> 01:24:42.800
<v Speaker 4>think you're his only customer when you choose Frank durand

1537
01:24:42.800 --> 01:24:45.239
<v Speaker 4>the real estate Man dot com to list your home

1538
01:24:45.479 --> 01:24:48.640
<v Speaker 4>with Remax Alliance three all three nine two zero sixteen

1539
01:24:48.680 --> 01:25:01.520
<v Speaker 4>twenty two. Hi Tom Martino, you're troubleshooter three O three

1540
01:25:01.880 --> 01:25:04.279
<v Speaker 4>seven to one three talk three O three seven one

1541
01:25:04.399 --> 01:25:09.000
<v Speaker 4>three eight two five five. Welcome to the show. Let's

1542
01:25:09.000 --> 01:25:10.319
<v Speaker 4>go back to the phones.

1543
01:25:11.000 --> 01:25:12.960
<v Speaker 5>That was bad news for that guy.

1544
01:25:13.079 --> 01:25:15.720
<v Speaker 4>But listen, and I didn't forget about this used car thing,

1545
01:25:15.760 --> 01:25:17.800
<v Speaker 4>I swear to God. In fact, I was thinking maybe

1546
01:25:17.800 --> 01:25:20.079
<v Speaker 4>we bring Mike back on the car day. But hold on, Mike,

1547
01:25:20.119 --> 01:25:21.520
<v Speaker 4>I want to try to get to you here, and

1548
01:25:21.520 --> 01:25:24.479
<v Speaker 4>I'm going to take a couple other people here real quick. Here,

1549
01:25:24.560 --> 01:25:29.439
<v Speaker 4>let's go to uh Darren, since we called him Darren,

1550
01:25:29.439 --> 01:25:30.840
<v Speaker 4>Go ahead, What's what's your deal?

1551
01:25:30.920 --> 01:25:31.279
<v Speaker 5>Darren?

1552
01:25:32.479 --> 01:25:34.960
<v Speaker 14>Hi, tom My daughter was involved in a car accident

1553
01:25:35.000 --> 01:25:38.279
<v Speaker 14>though two three months ago, and we've got the vehicle repaired.

1554
01:25:39.640 --> 01:25:42.640
<v Speaker 14>We ran the repair through my uninsured motor vehicle because

1555
01:25:42.640 --> 01:25:45.039
<v Speaker 14>I didn't have the other party's insurance at the time.

1556
01:25:45.600 --> 01:25:46.840
<v Speaker 14>But I've a client.

1557
01:25:46.960 --> 01:25:48.000
<v Speaker 5>Wait a minute, Wait a minute.

1558
01:25:48.039 --> 01:25:51.680
<v Speaker 4>You ran the repair, so you had uninsured property damage.

1559
01:25:52.479 --> 01:25:55.720
<v Speaker 14>Yes, good, And the other party actually has insurance, so

1560
01:25:55.840 --> 01:25:58.920
<v Speaker 14>my insurance is gonna uh what do they call that?

1561
01:25:59.000 --> 01:26:01.800
<v Speaker 5>Subergate and a suburbgate to.

1562
01:26:01.880 --> 01:26:05.840
<v Speaker 14>The other company, other party who is at fault. I'm

1563
01:26:06.079 --> 01:26:09.880
<v Speaker 14>filing a claim for diminished value on my deb Who

1564
01:26:09.880 --> 01:26:13.600
<v Speaker 14>are you filing it against Peaking insurance, which is the

1565
01:26:13.640 --> 01:26:15.119
<v Speaker 14>at fault party's insurance.

1566
01:26:15.439 --> 01:26:16.039
<v Speaker 15>Okay, good?

1567
01:26:16.479 --> 01:26:20.880
<v Speaker 14>Yeah, And I sent this to them and they are

1568
01:26:21.000 --> 01:26:26.960
<v Speaker 14>responding stating that they cannot process the diminished value until

1569
01:26:26.960 --> 01:26:29.920
<v Speaker 14>they have counted for all damage, just to all vehicles involved,

1570
01:26:30.199 --> 01:26:32.319
<v Speaker 14>to make sure the property limits are not going to

1571
01:26:32.359 --> 01:26:32.920
<v Speaker 14>be reached.

1572
01:26:33.399 --> 01:26:33.920
<v Speaker 5>Yeah, thank you.

1573
01:26:34.000 --> 01:26:36.079
<v Speaker 14>That they're telling me is if he's got fifty thousand

1574
01:26:36.119 --> 01:26:40.079
<v Speaker 14>dollars worth of limit and it's sixty thousand dollars worth

1575
01:26:40.079 --> 01:26:42.439
<v Speaker 14>of property damage, I'm out, Darren.

1576
01:26:42.840 --> 01:26:44.760
<v Speaker 4>Here's what I want you to do. This is this

1577
01:26:44.840 --> 01:26:48.880
<v Speaker 4>is really important. Okay, I want you to listen. This

1578
01:26:48.960 --> 01:26:52.920
<v Speaker 4>is really important, and this is this is a thing

1579
01:26:53.000 --> 01:26:54.359
<v Speaker 4>that John Fuller brings.

1580
01:26:54.199 --> 01:26:54.760
<v Speaker 5>Up all the time.

1581
01:26:54.800 --> 01:26:58.079
<v Speaker 4>In fact, can you see if John's available real quick here,

1582
01:26:58.920 --> 01:27:00.680
<v Speaker 4>because I want to ask him what he does in

1583
01:27:00.720 --> 01:27:04.720
<v Speaker 4>these cases for pain and suffering. Be happy it's not

1584
01:27:04.800 --> 01:27:08.079
<v Speaker 4>pain and suffering. I'm going to tell you about property damage.

1585
01:27:08.199 --> 01:27:10.680
<v Speaker 4>Then I'm going to ask Fuller about pain and suffering

1586
01:27:10.720 --> 01:27:13.640
<v Speaker 4>for those who might run across this for pain and suffering.

1587
01:27:13.720 --> 01:27:16.439
<v Speaker 4>So Kachino while i'm talking, if you can get Fuller on.

1588
01:27:16.720 --> 01:27:19.399
<v Speaker 4>But Darren, here's what happens, and this is what sucks

1589
01:27:20.159 --> 01:27:23.840
<v Speaker 4>with state minimums. Okay, if this guy has a state

1590
01:27:23.880 --> 01:27:27.439
<v Speaker 4>minimum or any kind of coverage whatever he has, there's

1591
01:27:27.439 --> 01:27:30.039
<v Speaker 4>a saying you ensure for what you're worth. And do

1592
01:27:30.079 --> 01:27:34.439
<v Speaker 4>you know why they say that, Darren, Because go ahead.

1593
01:27:35.119 --> 01:27:38.079
<v Speaker 14>If they're worth zero, they can ensurve for zero pretty.

1594
01:27:37.840 --> 01:27:38.680
<v Speaker 6>Much we have.

1595
01:27:38.760 --> 01:27:38.960
<v Speaker 2>Yeah.

1596
01:27:39.159 --> 01:27:41.800
<v Speaker 4>So but if there worth ten million and they have

1597
01:27:41.880 --> 01:27:44.960
<v Speaker 4>state minimum insurance, you're going to turn down the state

1598
01:27:45.039 --> 01:27:48.159
<v Speaker 4>minimum insurance and you're going to go after them personally.

1599
01:27:48.359 --> 01:27:48.600
<v Speaker 3>Right.

1600
01:27:49.079 --> 01:27:53.319
<v Speaker 4>So that's why people who have more money must ensure

1601
01:27:53.439 --> 01:27:56.399
<v Speaker 4>for more money, because you want to keep people from

1602
01:27:56.520 --> 01:27:59.199
<v Speaker 4>coming after you. So it has to be a big

1603
01:27:59.279 --> 01:28:03.039
<v Speaker 4>enough carrot on a stick where they won't come after you.

1604
01:28:03.920 --> 01:28:05.439
<v Speaker 5>People do not understand that.

1605
01:28:05.800 --> 01:28:08.920
<v Speaker 4>So now, when you have a low net worth person, okay,

1606
01:28:09.960 --> 01:28:12.760
<v Speaker 4>and you so, if you have a low net worth

1607
01:28:12.840 --> 01:28:17.439
<v Speaker 4>person who has state minimums, let's say his total what

1608
01:28:17.520 --> 01:28:19.239
<v Speaker 4>is the total liability that they have.

1609
01:28:19.560 --> 01:28:20.479
<v Speaker 5>Let's just talk real.

1610
01:28:21.479 --> 01:28:23.199
<v Speaker 14>I don't know they have all right, let's say it.

1611
01:28:23.279 --> 01:28:28.560
<v Speaker 4>Let's say it's fifty okay, And if this person caused

1612
01:28:28.760 --> 01:28:32.680
<v Speaker 4>the damage to all of the cars and they're all

1613
01:28:32.720 --> 01:28:36.960
<v Speaker 4>going to put in a claim, right, correct, They're going

1614
01:28:37.039 --> 01:28:46.960
<v Speaker 4>to proportionately meet out the claims for property damage first. Okay,

1615
01:28:47.000 --> 01:28:51.199
<v Speaker 4>then if there's money left over, then they'll take into

1616
01:28:51.239 --> 01:28:54.079
<v Speaker 4>consideration your diminished value.

1617
01:28:55.079 --> 01:28:57.680
<v Speaker 14>Okay, but I'm going to tell.

1618
01:28:57.520 --> 01:29:00.479
<v Speaker 5>You hold on. You may not you may not even

1619
01:29:00.520 --> 01:29:01.760
<v Speaker 5>get your property damage.

1620
01:29:01.800 --> 01:29:06.279
<v Speaker 4>Let's say let's say the repairs on your car are

1621
01:29:06.359 --> 01:29:07.359
<v Speaker 4>ten grand.

1622
01:29:08.960 --> 01:29:11.000
<v Speaker 5>And the repairs on the other cars are ten.

1623
01:29:10.840 --> 01:29:18.039
<v Speaker 4>Grand, and he has fifty thousand, Well I'm getting Let's

1624
01:29:18.039 --> 01:29:19.159
<v Speaker 4>say he has twenty five.

1625
01:29:19.000 --> 01:29:20.199
<v Speaker 5>Thousand or whatever it is.

1626
01:29:20.439 --> 01:29:23.159
<v Speaker 4>What I'm saying is, let's say there's not enough to

1627
01:29:23.239 --> 01:29:28.159
<v Speaker 4>pay for everyone's repairs. There are situations in this state,

1628
01:29:28.920 --> 01:29:32.920
<v Speaker 4>or in many states, where you could technically be paid

1629
01:29:33.880 --> 01:29:38.039
<v Speaker 4>three or four thousand on a ten thousand dollars property

1630
01:29:38.079 --> 01:29:44.119
<v Speaker 4>damage claim, and you you would say, well, that's not fair.

1631
01:29:44.640 --> 01:29:48.720
<v Speaker 4>How can I not be covered for the damage the

1632
01:29:48.920 --> 01:29:50.439
<v Speaker 4>other party caused?

1633
01:29:50.840 --> 01:29:51.039
<v Speaker 5>Right?

1634
01:29:52.319 --> 01:29:52.680
<v Speaker 15>Correct?

1635
01:29:53.199 --> 01:29:58.000
<v Speaker 4>Well, the answer is because they don't have enough insurance. So,

1636
01:29:58.159 --> 01:30:02.600
<v Speaker 4>no matter how devastating your property damage, if the guy

1637
01:30:02.680 --> 01:30:05.960
<v Speaker 4>doesn't have the coverage, you don't get paid, not from

1638
01:30:05.960 --> 01:30:07.439
<v Speaker 4>the insurance company.

1639
01:30:07.079 --> 01:30:07.399
<v Speaker 5>You don't.

1640
01:30:08.039 --> 01:30:10.600
<v Speaker 4>So now you have the So now you have the

1641
01:30:10.640 --> 01:30:15.079
<v Speaker 4>option of going after some deadbeat who makes twenty five

1642
01:30:15.159 --> 01:30:19.560
<v Speaker 4>grand a year. All right, so you could you could

1643
01:30:19.640 --> 01:30:23.560
<v Speaker 4>literally get a judgment for the rest of your damages.

1644
01:30:23.640 --> 01:30:25.800
<v Speaker 4>Let's say you get a judgment for the full twenty

1645
01:30:25.840 --> 01:30:28.199
<v Speaker 4>five thousand dollars in damages to your car.

1646
01:30:29.520 --> 01:30:30.720
<v Speaker 5>How are you going to collect it?

1647
01:30:31.760 --> 01:30:33.560
<v Speaker 14>Yeah, it's like trying to get blood from a tournament.

1648
01:30:33.800 --> 01:30:38.600
<v Speaker 5>So therefore, you just spent five, six, seven, eight thousand

1649
01:30:38.680 --> 01:30:44.800
<v Speaker 5>dollars to get a judgment that you'll never collect. So

1650
01:30:45.119 --> 01:30:50.039
<v Speaker 5>now that's property damage. I want to ask John Fuller

1651
01:30:50.159 --> 01:30:54.640
<v Speaker 5>Fuller Law, he does personal injury. John, in a multiple

1652
01:30:54.720 --> 01:31:01.079
<v Speaker 5>car accident where one car is primarily at fault, whether

1653
01:31:01.239 --> 01:31:05.439
<v Speaker 5>it's a traffic accident or a guy mulling in pedestrians,

1654
01:31:06.399 --> 01:31:13.840
<v Speaker 5>When you have a guy that is underinsured totally, how

1655
01:31:13.880 --> 01:31:17.880
<v Speaker 5>do they meet out the pain and suffering claims?

1656
01:31:18.399 --> 01:31:18.640
<v Speaker 15>Yeah?

1657
01:31:18.800 --> 01:31:19.359
<v Speaker 6>Good question.

1658
01:31:19.399 --> 01:31:20.760
<v Speaker 16>How many vehicles were involved?

1659
01:31:21.800 --> 01:31:24.279
<v Speaker 5>No, in this case, there was no personal injury, I

1660
01:31:24.319 --> 01:31:24.760
<v Speaker 5>don't think.

1661
01:31:24.800 --> 01:31:28.119
<v Speaker 4>But let what I said was, I will talk about

1662
01:31:28.720 --> 01:31:32.319
<v Speaker 4>property damage, but when it comes to personal injury, it's.

1663
01:31:32.319 --> 01:31:35.079
<v Speaker 5>Devastating for people. Explain how that can happen.

1664
01:31:35.920 --> 01:31:39.159
<v Speaker 16>Okay, So in a hypothetical accident, let's say we have

1665
01:31:39.720 --> 01:31:42.159
<v Speaker 16>you know, four or five or even more people injured.

1666
01:31:42.239 --> 01:31:45.720
<v Speaker 16>So if you look at your insurance policy, our insurance

1667
01:31:45.720 --> 01:31:49.800
<v Speaker 16>coverages are expressed normally with two numbers, So as an example,

1668
01:31:49.840 --> 01:31:52.640
<v Speaker 16>on the lower end, it'll say twenty five slash fifty

1669
01:31:52.920 --> 01:31:55.479
<v Speaker 16>And what that means is that no one person can

1670
01:31:55.520 --> 01:31:59.079
<v Speaker 16>get more than twenty five thousand, and no one accident

1671
01:31:59.640 --> 01:32:02.720
<v Speaker 16>can can you know, eat up more than fifty thousand

1672
01:32:02.720 --> 01:32:04.760
<v Speaker 16>dollars in coverage. So as long as you only have

1673
01:32:04.920 --> 01:32:08.439
<v Speaker 16>two people, you're fine. Each party could get up to

1674
01:32:08.520 --> 01:32:11.159
<v Speaker 16>the maximum coverage of the twenty five thousand. But the

1675
01:32:11.199 --> 01:32:15.000
<v Speaker 16>moment you have a third party that's injured, then all

1676
01:32:15.039 --> 01:32:17.560
<v Speaker 16>of a sudden, your twenty five thousand and your fifty

1677
01:32:17.600 --> 01:32:20.119
<v Speaker 16>thousand cap don't really do you a lot of good

1678
01:32:20.199 --> 01:32:23.600
<v Speaker 16>because now we're looking at how to divide fifty thousand

1679
01:32:23.760 --> 01:32:27.279
<v Speaker 16>into potentially three people. So let's say that that's you know,

1680
01:32:27.479 --> 01:32:30.640
<v Speaker 16>eighteen thousand and a change to you know, to each

1681
01:32:30.720 --> 01:32:33.640
<v Speaker 16>party or you know whatever, sixteen.

1682
01:32:34.000 --> 01:32:37.720
<v Speaker 4>Sometimes it's even worse, John, Sometimes you could have somebody

1683
01:32:37.760 --> 01:32:40.640
<v Speaker 4>with life stabilitating injuries and they get pennies.

1684
01:32:41.199 --> 01:32:42.119
<v Speaker 13>Yeah, I'm going there.

1685
01:32:42.159 --> 01:32:45.000
<v Speaker 16>So the next step is that we have to fall

1686
01:32:45.079 --> 01:32:49.720
<v Speaker 16>back on our own uninsured motorist coverage that stacks literally

1687
01:32:49.800 --> 01:32:52.119
<v Speaker 16>on top of what the other guy has. So even

1688
01:32:52.159 --> 01:32:56.359
<v Speaker 16>if you split the other guy's coverage fifteen different ways,

1689
01:32:56.720 --> 01:33:00.000
<v Speaker 16>the moment that you've exhausted that coverage, whether you've got

1690
01:33:00.159 --> 01:33:02.800
<v Speaker 16>five dollars of it or the full fifty or twenty

1691
01:33:02.800 --> 01:33:05.800
<v Speaker 16>five thousand of it, we then looked to your UM coverage.

1692
01:33:05.840 --> 01:33:07.840
<v Speaker 16>And that's why I stress every time I'm on the

1693
01:33:07.920 --> 01:33:10.760
<v Speaker 16>radio about the importance of M because it's the only

1694
01:33:10.800 --> 01:33:14.159
<v Speaker 16>coverage that you can buy that is only going to

1695
01:33:14.239 --> 01:33:17.239
<v Speaker 16>benefit you and your family. But your UM will never

1696
01:33:17.319 --> 01:33:20.199
<v Speaker 16>cover that second car, or that third car, or that

1697
01:33:20.279 --> 01:33:20.840
<v Speaker 16>fourth car.

1698
01:33:21.239 --> 01:33:25.279
<v Speaker 4>Now, what about property damage, though? Can is that he

1699
01:33:25.399 --> 01:33:27.399
<v Speaker 4>has uninsured property damage?

1700
01:33:27.439 --> 01:33:30.039
<v Speaker 16>He said that that sacks right on top of the

1701
01:33:30.079 --> 01:33:34.079
<v Speaker 16>fifteen thousand dollars state minimum that our legislature decided to

1702
01:33:34.119 --> 01:33:37.119
<v Speaker 16>put into place, like twenty years ago, when you could

1703
01:33:37.119 --> 01:33:39.000
<v Speaker 16>buy a car for fifteen or twenty thousand.

1704
01:33:39.039 --> 01:33:42.000
<v Speaker 4>But I'm wondering, do you think he can get diminished

1705
01:33:42.119 --> 01:33:45.760
<v Speaker 4>value as part of that underinsured property damage?

1706
01:33:45.880 --> 01:33:47.479
<v Speaker 14>Of course you do.

1707
01:33:47.520 --> 01:33:52.479
<v Speaker 16>You have comprehension as well, Yes, yeah, of course you can.

1708
01:33:53.560 --> 01:33:55.119
<v Speaker 16>You're just going to have to make a claim for

1709
01:33:55.239 --> 01:33:57.880
<v Speaker 16>the for the diminished value you're going to make a

1710
01:33:57.880 --> 01:34:00.479
<v Speaker 16>claim for the property damage itself, and then you're kind

1711
01:34:00.520 --> 01:34:03.479
<v Speaker 16>of going to make a second claim for the diminished value,

1712
01:34:03.520 --> 01:34:05.520
<v Speaker 16>and you could do that against your insurance company.

1713
01:34:06.199 --> 01:34:07.319
<v Speaker 6>More than likely.

1714
01:34:07.079 --> 01:34:09.880
<v Speaker 16>The diminished value portion would go onto the comprehensive portion

1715
01:34:10.000 --> 01:34:12.960
<v Speaker 16>and the rest of it would go under the uninsured mode.

1716
01:34:13.039 --> 01:34:16.199
<v Speaker 4>And that's Darren if he doesn't have enough insurance to cover.

1717
01:34:16.000 --> 01:34:16.880
<v Speaker 6>You, right.

1718
01:34:17.039 --> 01:34:19.760
<v Speaker 14>Only if they come back and say they don't have enough, right.

1719
01:34:19.680 --> 01:34:22.399
<v Speaker 4>You got to do it out of lock, right then

1720
01:34:22.439 --> 01:34:24.239
<v Speaker 4>you got to go with your own That's why you

1721
01:34:24.279 --> 01:34:24.520
<v Speaker 4>have that.

1722
01:34:24.760 --> 01:34:28.239
<v Speaker 14>My main question was is so it sounds like all

1723
01:34:28.239 --> 01:34:31.880
<v Speaker 14>the property damage has to be paid before they'll even

1724
01:34:31.920 --> 01:34:34.600
<v Speaker 14>look at the diminished value. It just doesn't go in

1725
01:34:34.640 --> 01:34:37.319
<v Speaker 14>as claim one, claim two, my diminished value Claim three,

1726
01:34:37.640 --> 01:34:39.960
<v Speaker 14>Claim four, Claim five, and they pay him plaim one two, three,

1727
01:34:39.960 --> 01:34:40.399
<v Speaker 14>four five.

1728
01:34:40.680 --> 01:34:44.039
<v Speaker 4>It looks like they are trying to divide up for

1729
01:34:44.119 --> 01:34:47.840
<v Speaker 4>the actual property damage first before they dole out any

1730
01:34:48.079 --> 01:34:48.960
<v Speaker 4>diminished value.

1731
01:34:49.000 --> 01:34:50.199
<v Speaker 5>That's the party at fault.

1732
01:34:51.159 --> 01:34:54.479
<v Speaker 16>Yeah, and I'm sure that they do. But the reality is,

1733
01:34:54.720 --> 01:34:57.159
<v Speaker 16>you know, once they've exhausted that coverage, you know, you

1734
01:34:57.239 --> 01:34:59.800
<v Speaker 16>got to think about it. Diminished value only comes into play.

1735
01:34:59.840 --> 01:35:02.880
<v Speaker 16>On vehicle that's been repaired. So if the car happened

1736
01:35:02.920 --> 01:35:05.159
<v Speaker 16>to be a total loss, we don't get to deal

1737
01:35:05.199 --> 01:35:09.159
<v Speaker 16>with diminished value. It's just a you know, the value

1738
01:35:09.199 --> 01:35:12.560
<v Speaker 16>is so tuned into the total loss. So we're just

1739
01:35:12.640 --> 01:35:16.000
<v Speaker 16>dealing with you know, we're the vehicles that have been repired,

1740
01:35:16.039 --> 01:35:18.840
<v Speaker 16>and once they've been repaired, then we can assess or

1741
01:35:18.960 --> 01:35:20.640
<v Speaker 16>assess what the diminished valran.

1742
01:35:21.079 --> 01:35:24.000
<v Speaker 4>Thank you, John John Fuller. If you need information like this,

1743
01:35:24.119 --> 01:35:25.920
<v Speaker 4>that's what he's there for. Plus he can help you

1744
01:35:26.000 --> 01:35:29.279
<v Speaker 4>with any personal injury claim. He consults you free of charge,

1745
01:35:29.279 --> 01:35:31.399
<v Speaker 4>and he works on a percentage fee basis three oh three,

1746
01:35:31.520 --> 01:35:39.279
<v Speaker 4>five nine seven forty five hundred. Go with a sure

1747
01:35:39.399 --> 01:35:42.840
<v Speaker 4>thing Denver's Best Roofer Excel Roofing dot com. You don't

1748
01:35:42.840 --> 01:35:48.880
<v Speaker 4>pay a cent until you're content. Time for an insurance

1749
01:35:48.960 --> 01:35:53.079
<v Speaker 4>checkup free, no obligation. In comparison, call Compass Insurance paying

1750
01:35:53.119 --> 01:35:56.159
<v Speaker 4>too much your coverage at dozens of insurance companies find

1751
01:35:56.159 --> 01:35:58.520
<v Speaker 4>out now three oh three, seven to seven to one help.

1752
01:35:58.680 --> 01:36:01.319
<v Speaker 4>You'll think you're his only customer when you choose Frank

1753
01:36:01.399 --> 01:36:03.840
<v Speaker 4>Durand the real estate Man dot com to list your

1754
01:36:03.880 --> 01:36:07.000
<v Speaker 4>home with Remax Alliance three oh three nine two zero

1755
01:36:07.159 --> 01:36:08.239
<v Speaker 4>sixteen twenty.

1756
01:36:07.920 --> 01:36:11.560
<v Speaker 5>Two, Tom Martino, you're a troubleshooter.

1757
01:36:11.640 --> 01:36:13.760
<v Speaker 4>Three oh three seven one three talk seven one three

1758
01:36:13.800 --> 01:36:16.079
<v Speaker 4>eight two five five Lisa, Sorry you had to wait.

1759
01:36:16.159 --> 01:36:18.000
<v Speaker 4>You have an issue with a mortgage company, and I'm

1760
01:36:18.039 --> 01:36:20.000
<v Speaker 4>so hoping we can help you.

1761
01:36:20.039 --> 01:36:25.359
<v Speaker 11>What's going on me too? Okay, my daughter bought a

1762
01:36:25.399 --> 01:36:29.359
<v Speaker 11>condo in twenty February twenty twenty one. I'm the co signer,

1763
01:36:29.399 --> 01:36:30.520
<v Speaker 11>which is why I'm calling.

1764
01:36:31.119 --> 01:36:31.640
<v Speaker 5>Okay.

1765
01:36:31.720 --> 01:36:35.279
<v Speaker 4>So, by the way, being a co signer is basically,

1766
01:36:36.239 --> 01:36:38.520
<v Speaker 4>you know, it's it's a it's a mild term.

1767
01:36:38.600 --> 01:36:42.520
<v Speaker 5>You're you are actually on the loan with her, Okay, right.

1768
01:36:42.439 --> 01:36:45.520
<v Speaker 11>Exactly exactly, And she's a teacher, so she can't call her.

1769
01:36:45.439 --> 01:36:46.319
<v Speaker 15>In the day.

1770
01:36:46.359 --> 01:36:46.680
<v Speaker 5>Okay.

1771
01:36:47.079 --> 01:36:50.199
<v Speaker 11>So that was February twenty one. In May of twenty two,

1772
01:36:50.880 --> 01:36:55.560
<v Speaker 11>and that's this year, right, No, So well, in February

1773
01:36:55.600 --> 01:36:56.680
<v Speaker 11>twenty one, she bought the.

1774
01:36:56.680 --> 01:37:00.680
<v Speaker 4>Condo February of twenty twenty one, got it.

1775
01:37:00.880 --> 01:37:01.600
<v Speaker 15>Right, twenty one.

1776
01:37:02.399 --> 01:37:08.319
<v Speaker 11>The lender was United Wholesale. So over a year later,

1777
01:37:08.439 --> 01:37:12.319
<v Speaker 11>May of twenty two, United Wholesale sold the loan to

1778
01:37:12.399 --> 01:37:19.640
<v Speaker 11>Flagstar Bank. Okay, so my daughter starts paying Flagstar Bank,

1779
01:37:19.800 --> 01:37:24.399
<v Speaker 11>same amount the taxes and insurance continued to be pulled

1780
01:37:24.479 --> 01:37:28.239
<v Speaker 11>out of her payment and were sent to the insurance company.

1781
01:37:28.399 --> 01:37:31.000
<v Speaker 13>Safeco Insurance got it.

1782
01:37:32.199 --> 01:37:36.399
<v Speaker 11>Several months went by. Everything's fine, no notices, no change upper,

1783
01:37:36.560 --> 01:37:42.159
<v Speaker 11>higher or lower of payment whatever. In April of twenty three,

1784
01:37:44.439 --> 01:37:51.720
<v Speaker 11>a Safec sends a notice to the original mortgage company,

1785
01:37:52.279 --> 01:37:59.159
<v Speaker 11>Wholesale Mortgage or United Wholesale that they haven't received a payment.

1786
01:38:00.279 --> 01:38:02.199
<v Speaker 5>Then how long and how long?

1787
01:38:03.479 --> 01:38:03.800
<v Speaker 6>Well?

1788
01:38:04.760 --> 01:38:07.720
<v Speaker 11>I think what happened was the insurance came up for

1789
01:38:07.840 --> 01:38:13.439
<v Speaker 11>renewal and instead of safe Co recognizing that they've been

1790
01:38:13.479 --> 01:38:19.680
<v Speaker 11>getting payments from Flagstar, which they have for like nine months,

1791
01:38:20.000 --> 01:38:23.760
<v Speaker 11>I get it, they went back to the original mortgage company, who,

1792
01:38:23.800 --> 01:38:26.359
<v Speaker 11>of course did nothing about it, right right.

1793
01:38:26.479 --> 01:38:28.399
<v Speaker 5>Yeah, so did the insurance lapse.

1794
01:38:30.119 --> 01:38:36.680
<v Speaker 11>The insurance lapsed, and the new mortgage company, Flagstar, reached

1795
01:38:36.760 --> 01:38:41.039
<v Speaker 11>out to safe Co Insurance, and we have some cryptic

1796
01:38:41.119 --> 01:38:45.319
<v Speaker 11>documentation that that happened, but there was no follow up

1797
01:38:45.600 --> 01:38:48.760
<v Speaker 11>on the part of either Safeco or flag Stars. So

1798
01:38:48.800 --> 01:38:54.880
<v Speaker 11>basically left my daughter and myself without homeowners insurance for oh.

1799
01:38:54.720 --> 01:38:55.439
<v Speaker 8>I'd say about you.

1800
01:38:56.680 --> 01:39:01.239
<v Speaker 11>And then in August of twenty three, there's a hailstorm

1801
01:39:02.239 --> 01:39:08.239
<v Speaker 11>and there's damage to the condo. So, oh my god,

1802
01:39:09.119 --> 01:39:11.039
<v Speaker 11>in April of April of twenty four.

1803
01:39:11.479 --> 01:39:14.199
<v Speaker 4>Wait wait, wait, what kind of damage though in a condo?

1804
01:39:14.319 --> 01:39:16.399
<v Speaker 4>What kind of damage does hail cause.

1805
01:39:16.279 --> 01:39:18.439
<v Speaker 11>To a conail damage roof the roof?

1806
01:39:18.560 --> 01:39:20.960
<v Speaker 4>Yeah, but but hold on, hold on, but you have

1807
01:39:21.760 --> 01:39:26.239
<v Speaker 4>eight that's paid through the condo HOA. Usually, usually your

1808
01:39:26.279 --> 01:39:28.279
<v Speaker 4>individual insurance doesn't cover that.

1809
01:39:28.720 --> 01:39:30.840
<v Speaker 5>Is this a town home or a condo?

1810
01:39:32.479 --> 01:39:36.159
<v Speaker 11>It's a condo, but they don't know.

1811
01:39:36.800 --> 01:39:39.319
<v Speaker 4>I'm just telling you roof doesn't work. Here's how roof

1812
01:39:39.359 --> 01:39:43.279
<v Speaker 4>works in a condo. You guys pay HOA fees, which

1813
01:39:43.319 --> 01:39:45.800
<v Speaker 4>goes towards your condo. The only thing you have to

1814
01:39:45.880 --> 01:39:50.039
<v Speaker 4>kick in is if there's not enough coverage from the condo.

1815
01:39:50.399 --> 01:39:54.680
<v Speaker 4>From the HOA, each unit is assessed their portion.

1816
01:39:56.159 --> 01:39:57.439
<v Speaker 11>I think that's what they're saying.

1817
01:39:58.039 --> 01:39:59.680
<v Speaker 5>Okay, but here's what I'm telling you.

1818
01:39:59.800 --> 01:40:05.319
<v Speaker 4>If if you were assessed a portion, your insurance would

1819
01:40:05.359 --> 01:40:12.159
<v Speaker 4>not have covered that anyway, unless you had assessment coverage,

1820
01:40:13.159 --> 01:40:16.640
<v Speaker 4>because you don't carry roof coverage as a condo.

1821
01:40:18.079 --> 01:40:19.920
<v Speaker 11>She had assessment coverage.

1822
01:40:19.560 --> 01:40:22.039
<v Speaker 4>Okay, got it? And how much was the assessment?

1823
01:40:23.399 --> 01:40:27.760
<v Speaker 11>The assessment was ninety five hundred minus. She had one

1824
01:40:27.800 --> 01:40:29.159
<v Speaker 11>thousand dollars deductible.

1825
01:40:29.760 --> 01:40:38.800
<v Speaker 4>Now did anyone step forward to pay the eighty five hundred.

1826
01:40:35.680 --> 01:40:38.199
<v Speaker 11>They're allowing her to make monthly payments?

1827
01:40:38.720 --> 01:40:42.840
<v Speaker 4>Okay, so hold on, So this insurance lapsed. Was she

1828
01:40:43.119 --> 01:40:45.840
<v Speaker 4>ever notified by mail her?

1829
01:40:46.279 --> 01:40:52.720
<v Speaker 5>Not anyone else? Was she ever notified? No, this is

1830
01:40:52.760 --> 01:40:58.439
<v Speaker 5>a weird situation here, Lisa, is because you guys were

1831
01:40:58.600 --> 01:40:59.520
<v Speaker 5>never notified.

1832
01:41:00.279 --> 01:41:05.640
<v Speaker 4>Safe Co Insurance reached out to Flag to the original

1833
01:41:05.760 --> 01:41:09.920
<v Speaker 4>lender and the original lender, and you never said who

1834
01:41:09.920 --> 01:41:11.119
<v Speaker 4>the original lender.

1835
01:41:11.079 --> 01:41:14.840
<v Speaker 11>Was was United Wholesale.

1836
01:41:15.840 --> 01:41:16.920
<v Speaker 5>Oh wait, you're right.

1837
01:41:18.199 --> 01:41:22.119
<v Speaker 4>Okay, Now here's here's what I want to know. And

1838
01:41:22.199 --> 01:41:23.319
<v Speaker 4>I never heard of unitedho.

1839
01:41:23.600 --> 01:41:29.000
<v Speaker 5>But that original, that original, that original.

1840
01:41:28.560 --> 01:41:34.760
<v Speaker 4>Lender, United Wholesale had no responsibility to do anything. So

1841
01:41:34.960 --> 01:41:38.760
<v Speaker 4>they're out of it. But here's what I don't understand.

1842
01:41:39.920 --> 01:41:43.560
<v Speaker 4>If you were making monthly payments out of escrow anyway,

1843
01:41:44.720 --> 01:41:46.640
<v Speaker 4>why did the insurance laps?

1844
01:41:48.800 --> 01:41:55.000
<v Speaker 11>Because Flagstar was saying said that they didn't know who

1845
01:41:55.039 --> 01:41:55.920
<v Speaker 11>to send the money to.

1846
01:41:56.760 --> 01:41:57.920
<v Speaker 5>What do you mean you mean?

1847
01:41:57.960 --> 01:42:02.319
<v Speaker 4>So Flagstar never paid ever since May of twenty twenty two,

1848
01:42:02.439 --> 01:42:04.199
<v Speaker 4>they never paid that insurance.

1849
01:42:05.279 --> 01:42:10.960
<v Speaker 11>No, since they paid it until they paid it when

1850
01:42:10.960 --> 01:42:16.159
<v Speaker 11>the mortgage was originally sold, and then when Safe Co

1851
01:42:17.760 --> 01:42:23.800
<v Speaker 11>when her annual homeowners insurance whatever came do they canceled

1852
01:42:23.800 --> 01:42:26.680
<v Speaker 11>her policy. So at that point flagstart.

1853
01:42:26.880 --> 01:42:29.720
<v Speaker 4>But why did they cancel her policy if she was

1854
01:42:29.800 --> 01:42:36.159
<v Speaker 4>making payments? Hold on a second, hold on this, Lisa,

1855
01:42:36.319 --> 01:42:37.880
<v Speaker 4>You guys have a serious problem.

1856
01:42:38.119 --> 01:42:40.520
<v Speaker 5>We may have to call you back after.

1857
01:42:40.319 --> 01:42:43.960
<v Speaker 4>We get Compass on after the after one o'clock. I

1858
01:42:43.960 --> 01:42:45.960
<v Speaker 4>don't want you to hold for ten to fifteen minutes.

1859
01:42:46.359 --> 01:42:48.880
<v Speaker 4>We need to get Compass Insurance on to talk about this.

1860
01:42:48.960 --> 01:42:51.960
<v Speaker 4>Compass is not involved, but they are.

1861
01:42:52.119 --> 01:42:53.279
<v Speaker 5>My insurance experts.

1862
01:42:53.319 --> 01:42:56.439
<v Speaker 4>Hold on three oh three seven one three talks seven

1863
01:42:56.479 --> 01:43:04.760
<v Speaker 4>one three A two five five. Go with a sure

1864
01:43:04.880 --> 01:43:08.279
<v Speaker 4>thing Denver's best roofer Excel Roofing dot com. You don't

1865
01:43:08.319 --> 01:43:14.359
<v Speaker 4>pay a cent until you're content. Time for an insurance

1866
01:43:14.439 --> 01:43:18.560
<v Speaker 4>checkup free, no obligation. In comparison, call Compass Insurance paying

1867
01:43:18.560 --> 01:43:21.640
<v Speaker 4>too much your coverage at dozens of insurance companies find

1868
01:43:21.640 --> 01:43:24.000
<v Speaker 4>out now three oh three seven seven to one help.

1869
01:43:24.159 --> 01:43:26.800
<v Speaker 4>You'll think you're his only customer when you choose Frank

1870
01:43:26.840 --> 01:43:29.319
<v Speaker 4>durand the real estate Man dot com to list your

1871
01:43:29.319 --> 01:43:32.479
<v Speaker 4>home with Remax Alliance three oh three nine two zero

1872
01:43:32.600 --> 01:43:35.760
<v Speaker 4>sixteen twenty two.

1873
01:43:36.840 --> 01:43:38.640
<v Speaker 5>Hi, Tom Marks, you know you're a troubleshooter.

1874
01:43:39.119 --> 01:43:41.399
<v Speaker 4>Brian Burns really quickly, I want to ask you somewhere,

1875
01:43:41.479 --> 01:43:42.760
<v Speaker 4>running out of time, but I want to bring you

1876
01:43:42.800 --> 01:43:46.960
<v Speaker 4>back after the break. Okay, if you have an insurance

1877
01:43:47.039 --> 01:43:51.720
<v Speaker 4>policy and you're paying on it through your escrow, and

1878
01:43:51.760 --> 01:43:57.920
<v Speaker 4>the insurance company contacts your original lender, not the current

1879
01:43:58.000 --> 01:44:00.680
<v Speaker 4>servicing company but the a Nope, part of your own,

1880
01:44:00.720 --> 01:44:05.600
<v Speaker 4>they just they instead of contacting the current lender, they

1881
01:44:05.640 --> 01:44:08.439
<v Speaker 4>went to the previous lender who had sold the loan

1882
01:44:09.079 --> 01:44:12.920
<v Speaker 4>and said the policy is coming up for renewal. That

1883
01:44:13.800 --> 01:44:17.840
<v Speaker 4>original lender ignored it since they no longer had that loan,

1884
01:44:19.000 --> 01:44:24.520
<v Speaker 4>so the insurance lapsed. The current lender had no idea,

1885
01:44:25.479 --> 01:44:30.079
<v Speaker 4>She had no idea, she was never notified by safe

1886
01:44:30.079 --> 01:44:31.000
<v Speaker 4>Code directly.

1887
01:44:32.680 --> 01:44:34.840
<v Speaker 5>Do you and then they had a loss?

1888
01:44:35.199 --> 01:44:38.399
<v Speaker 4>Do you think there's some rejo just quick answer, a

1889
01:44:38.560 --> 01:44:41.199
<v Speaker 4>responsibility somewhere other than the consumer.

1890
01:44:42.720 --> 01:44:46.319
<v Speaker 17>Doubtful And I can explain, Oh doubtful.

1891
01:44:46.560 --> 01:44:49.359
<v Speaker 4>Okay, we need to talk about that coming up. I'm

1892
01:44:49.399 --> 01:44:53.119
<v Speaker 4>Tom Martino. Stay tuned, Lisa plus Bill has a question.

1893
01:44:53.199 --> 01:44:54.960
<v Speaker 5>On appleside er vinegar.

1894
01:44:55.960 --> 01:45:01.840
<v Speaker 4>What go with a sure thing? Best roofer excel roofing

1895
01:45:01.920 --> 01:45:04.560
<v Speaker 4>dot com. You don't pay a cent until you're content.

1896
01:45:05.479 --> 01:45:10.399
<v Speaker 4>Three time for an insurance check up free, no obligation.

1897
01:45:10.520 --> 01:45:14.399
<v Speaker 4>Comparison call Compass Insurance. Pay too much your coverage at

1898
01:45:14.439 --> 01:45:17.199
<v Speaker 4>dozens of insurance companies find out now three oh three

1899
01:45:17.319 --> 01:45:19.920
<v Speaker 4>seven seven to one help. You'll think you're his only

1900
01:45:20.000 --> 01:45:22.479
<v Speaker 4>customer when you choose Frank durand the Real estate Man

1901
01:45:22.520 --> 01:45:26.000
<v Speaker 4>dot com to list your home with Remax Alliance three

1902
01:45:26.000 --> 01:45:28.079
<v Speaker 4>all three nine two zero sixteen twenty two.

1903
01:45:28.920 --> 01:45:38.079
<v Speaker 5>Yeah, RIPPD News.

1904
01:45:38.359 --> 01:45:38.920
<v Speaker 11>You don't have.

1905
01:45:41.600 --> 01:45:46.159
<v Speaker 1>Run anxious asta as you can. Shooter's gonna help.

1906
01:45:46.439 --> 01:45:51.079
<v Speaker 2>Come man, this is the Troubleshooter Show.

1907
01:45:51.119 --> 01:45:56.600
<v Speaker 4>Now, Tom Martino, Okay, Tom Martino here, Welcome to the show.

1908
01:45:57.239 --> 01:45:59.600
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1909
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1910
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1911
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1912
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1913
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1914
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1915
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1916
01:46:24.720 --> 01:46:27.399
<v Speaker 4>I've been with for a while now Denverregen dot com.

1917
01:46:28.119 --> 01:46:29.520
<v Speaker 5>So let's talk.

1918
01:46:31.079 --> 01:46:34.640
<v Speaker 4>I have Brian burns On. He's with the Compass Insurance Group.

1919
01:46:35.119 --> 01:46:39.680
<v Speaker 4>They do free insurance checkups to make sure you're not overinsured, underinsured,

1920
01:46:40.079 --> 01:46:41.079
<v Speaker 4>to make sure you're not.

1921
01:46:42.000 --> 01:46:45.479
<v Speaker 5>Paying too much. Now they tell you if you have

1922
01:46:45.520 --> 01:46:47.199
<v Speaker 5>a great deal too, they don't try to change you.

1923
01:46:47.279 --> 01:46:49.319
<v Speaker 5>That's three of three nine ninety six nine.

1924
01:46:49.880 --> 01:46:53.640
<v Speaker 4>Now Brian's not involved in this particular case. But Lisa

1925
01:46:54.720 --> 01:47:02.439
<v Speaker 4>has a condo insured through Safeco and what happened was

1926
01:47:04.399 --> 01:47:12.039
<v Speaker 4>the loan was sold from lender one to lender two

1927
01:47:12.520 --> 01:47:17.880
<v Speaker 4>when safe Co insurance and they were faithfully paying through Escro.

1928
01:47:18.439 --> 01:47:22.640
<v Speaker 4>When Safego insurance came up for renewal, they sent a

1929
01:47:22.760 --> 01:47:28.760
<v Speaker 4>notice to lender one neglected to send a notice to

1930
01:47:28.840 --> 01:47:35.680
<v Speaker 4>lender two, so lender one did nothing, did not notify.

1931
01:47:35.760 --> 01:47:37.359
<v Speaker 5>Lender two did nothing.

1932
01:47:38.319 --> 01:47:43.239
<v Speaker 4>Lender two did not renew because they didn't renew and

1933
01:47:43.640 --> 01:47:48.039
<v Speaker 4>the consumer didn't know it was up, so the consumer

1934
01:47:48.119 --> 01:47:48.720
<v Speaker 4>did nothing.

1935
01:47:49.439 --> 01:47:54.880
<v Speaker 5>The condo owner. So now you have a situation.

1936
01:47:54.560 --> 01:48:01.520
<v Speaker 4>Where safe Co lapsed or canceled or terminated the insurance.

1937
01:48:02.840 --> 01:48:08.279
<v Speaker 5>But really what's weird is no one got notice of it.

1938
01:48:08.399 --> 01:48:14.039
<v Speaker 4>According to everyone involved, the first lender got noticed, the

1939
01:48:14.119 --> 01:48:18.199
<v Speaker 4>second lender did not, and Lisa says she never got

1940
01:48:18.239 --> 01:48:22.279
<v Speaker 4>notified the insurance was lapsed. So they sat there without

1941
01:48:22.359 --> 01:48:32.439
<v Speaker 4>insurance from August or no, no, not from August, from April,

1942
01:48:32.640 --> 01:48:34.159
<v Speaker 4>and then in.

1943
01:48:34.279 --> 01:48:36.199
<v Speaker 5>August there was a hailstorm.

1944
01:48:36.920 --> 01:48:41.439
<v Speaker 4>And now she's facing an assessment that no one will

1945
01:48:41.479 --> 01:48:45.439
<v Speaker 4>pay for. And she did have assessment coverage before.

1946
01:48:46.319 --> 01:48:49.399
<v Speaker 5>What do you do with that? Brian? But first of all, Lisa,

1947
01:48:49.600 --> 01:48:50.720
<v Speaker 5>is all of that correct?

1948
01:48:52.600 --> 01:48:56.760
<v Speaker 11>It is correct. I will add though, that mortgage lender

1949
01:48:56.880 --> 01:49:02.319
<v Speaker 11>number two, Flagstar, did reach out to Safeco. We have

1950
01:49:02.479 --> 01:49:09.520
<v Speaker 11>documentations shown when called them, let's see in February.

1951
01:49:09.520 --> 01:49:11.600
<v Speaker 5>No, you know that'd mean nothing to us. Here's what

1952
01:49:11.640 --> 01:49:14.000
<v Speaker 5>I need to know. Did they reach out to Safeco

1953
01:49:14.760 --> 01:49:17.359
<v Speaker 5>before it was expired and lapsed?

1954
01:49:17.680 --> 01:49:18.840
<v Speaker 8>Yes?

1955
01:49:18.840 --> 01:49:20.479
<v Speaker 5>Why they knew what was coming up?

1956
01:49:23.399 --> 01:49:26.159
<v Speaker 11>Well, I don't know do mortgage companies, you know, don't

1957
01:49:26.199 --> 01:49:27.840
<v Speaker 11>they need like an.

1958
01:49:27.640 --> 01:49:31.199
<v Speaker 5>Annual you know what? So when they notified?

1959
01:49:31.199 --> 01:49:34.520
<v Speaker 4>Okay, so when they reached out to Safeco, what happened.

1960
01:49:35.920 --> 01:49:36.279
<v Speaker 11>Nothing.

1961
01:49:36.800 --> 01:49:38.920
<v Speaker 5>They have a record of reaching out to Safeco.

1962
01:49:39.560 --> 01:49:42.960
<v Speaker 11>They have a record of calling Safeco or they have

1963
01:49:43.000 --> 01:49:45.880
<v Speaker 11>a name, they have a record of faxing something to

1964
01:49:45.960 --> 01:49:46.279
<v Speaker 11>safe co.

1965
01:49:46.439 --> 01:49:47.560
<v Speaker 18>I don't know what that was.

1966
01:49:48.279 --> 01:49:51.479
<v Speaker 11>Apparently nothing became of that, and there was no follow

1967
01:49:51.640 --> 01:49:57.319
<v Speaker 11>up on the part of Flagstar. So Safeco stopped getting

1968
01:49:57.319 --> 01:50:02.520
<v Speaker 11>payments and then that's when they terminated the insurance.

1969
01:50:03.039 --> 01:50:05.399
<v Speaker 5>Why. I don't understand this though.

1970
01:50:05.680 --> 01:50:09.079
<v Speaker 4>Why did the lenders stop making payments if you and

1971
01:50:09.119 --> 01:50:11.039
<v Speaker 4>your daughter were still making the payments?

1972
01:50:12.319 --> 01:50:13.159
<v Speaker 11>We don't know.

1973
01:50:13.680 --> 01:50:16.399
<v Speaker 4>Okay, Brian, what do you make of all of Yes, Okay,

1974
01:50:16.880 --> 01:50:18.159
<v Speaker 4>let Brian interpret this.

1975
01:50:18.960 --> 01:50:24.039
<v Speaker 17>Okay, this is not that abnormal an event. What happens

1976
01:50:24.119 --> 01:50:26.680
<v Speaker 17>is the mortgage company and this is one of the

1977
01:50:26.720 --> 01:50:28.399
<v Speaker 17>problems of ASCRO And I know it's kind of a

1978
01:50:28.479 --> 01:50:31.239
<v Speaker 17>necessary evil for a lot of us that you know,

1979
01:50:31.279 --> 01:50:33.600
<v Speaker 17>you're required by the loan company a lot of times

1980
01:50:33.640 --> 01:50:37.600
<v Speaker 17>to have it the insurance tess road. But to Lisa's point,

1981
01:50:37.680 --> 01:50:39.520
<v Speaker 17>she's still making the payments because it's part of her

1982
01:50:39.520 --> 01:50:43.079
<v Speaker 17>monthly payment, but she has to rely on her mortgage

1983
01:50:43.079 --> 01:50:45.119
<v Speaker 17>company to pay her insurance and for the insurance and

1984
01:50:45.159 --> 01:50:48.319
<v Speaker 17>the mortgage company to communicate. So I do understand the

1985
01:50:48.319 --> 01:50:52.960
<v Speaker 17>problem there. But whenever a mortgage company is sold off

1986
01:50:53.000 --> 01:50:57.279
<v Speaker 17>or change, they don't notify the insurance company notify Usually

1987
01:50:57.479 --> 01:51:01.239
<v Speaker 17>the person the actual loanholder, like, were you notified that

1988
01:51:01.319 --> 01:51:03.560
<v Speaker 17>your loan got transferred to Flagstar.

1989
01:51:06.119 --> 01:51:10.039
<v Speaker 11>No, but we figured it out because eventually, you know,

1990
01:51:10.279 --> 01:51:13.279
<v Speaker 11>my daughter was making monthly payments and she had to start.

1991
01:51:15.079 --> 01:51:18.880
<v Speaker 11>I mean UWM wouldn't take her payments anymore because they

1992
01:51:18.920 --> 01:51:23.319
<v Speaker 11>sold their mortgage, and so she started live start and

1993
01:51:23.399 --> 01:51:27.239
<v Speaker 11>that all continues to her insurance was paid or taxes

1994
01:51:27.279 --> 01:51:30.000
<v Speaker 11>were paid. But no, we did not get a letter.

1995
01:51:31.159 --> 01:51:31.720
<v Speaker 14>They should have.

1996
01:51:31.800 --> 01:51:33.640
<v Speaker 17>I mean, I think they almost have to. And maybe

1997
01:51:33.760 --> 01:51:35.880
<v Speaker 17>and this is starting to sound like it's kind of

1998
01:51:36.199 --> 01:51:38.920
<v Speaker 17>a consistent problem here, because here's what I was trying.

1999
01:51:38.960 --> 01:51:41.199
<v Speaker 17>Whenever you went to break I said, doubtful. Here's the

2000
01:51:41.199 --> 01:51:44.560
<v Speaker 17>reason why it's up to an insured to inform the

2001
01:51:44.600 --> 01:51:46.520
<v Speaker 17>agent or in this case safego. I don't know if

2002
01:51:46.520 --> 01:51:48.920
<v Speaker 17>you have an agent whatever to inform them of a

2003
01:51:48.960 --> 01:51:52.359
<v Speaker 17>new mortgage company that they can then update the policy

2004
01:51:52.479 --> 01:51:55.560
<v Speaker 17>so that it bills to the correct company, because otherwise

2005
01:51:56.000 --> 01:51:58.000
<v Speaker 17>we wouldn't know, I wouldn't have a clue that your

2006
01:51:58.039 --> 01:52:01.119
<v Speaker 17>loan sold, so you wouldn't need to your agent who

2007
01:52:01.199 --> 01:52:04.239
<v Speaker 17>could then update the policy or contact safe could directly

2008
01:52:04.279 --> 01:52:06.840
<v Speaker 17>and do it. But then also the reason I also

2009
01:52:07.399 --> 01:52:11.439
<v Speaker 17>is that in the policy language of any homeowner policy,

2010
01:52:11.479 --> 01:52:14.640
<v Speaker 17>any kind of condo policy, it's going to say that

2011
01:52:14.760 --> 01:52:18.319
<v Speaker 17>they have to uh to let you know in writing

2012
01:52:19.319 --> 01:52:22.960
<v Speaker 17>that a cancelation takes place, but it states there the

2013
01:52:23.000 --> 01:52:25.399
<v Speaker 17>only the only proof they have to have is that

2014
01:52:25.399 --> 01:52:28.359
<v Speaker 17>they have proof of first class mailing. So in other words,

2015
01:52:28.359 --> 01:52:29.840
<v Speaker 17>they just have to prove they mailed it out.

2016
01:52:30.159 --> 01:52:31.439
<v Speaker 5>What if they can't prove it?

2017
01:52:32.159 --> 01:52:36.800
<v Speaker 4>Lisa, is it possible your daughter did not look?

2018
01:52:38.920 --> 01:52:41.560
<v Speaker 11>I mean, I guess anything's possible. But wouldn't I have,

2019
01:52:41.840 --> 01:52:43.840
<v Speaker 11>as the co signer, gotten the same ladder.

2020
01:52:44.119 --> 01:52:46.399
<v Speaker 17>No, it's just they were seeming sure it is. It's

2021
01:52:46.479 --> 01:52:48.800
<v Speaker 17>it's the name shirt on the policy wherever all the

2022
01:52:48.840 --> 01:52:51.399
<v Speaker 17>documents go. And what I guess I'm telling you is

2023
01:52:51.600 --> 01:52:54.079
<v Speaker 17>I would absolutely hold their feet to the fire and say, hey,

2024
01:52:54.199 --> 01:52:56.279
<v Speaker 17>give me proof that you send up this cancelation.

2025
01:52:56.399 --> 01:52:58.279
<v Speaker 5>Lisa, you got to do that. You got to tell

2026
01:52:58.960 --> 01:53:00.960
<v Speaker 5>that you were never noted fight of a lapse.

2027
01:53:02.119 --> 01:53:04.239
<v Speaker 11>When we go to Safeco, they tell us to go

2028
01:53:04.279 --> 01:53:06.399
<v Speaker 11>to Flagstar. When we go to Flagstar, they tell us

2029
01:53:06.439 --> 01:53:10.199
<v Speaker 11>to go to Safeco. They won't Okay, okay, hold on

2030
01:53:11.399 --> 01:53:14.600
<v Speaker 11>how much our account? You know how you have like

2031
01:53:14.640 --> 01:53:18.399
<v Speaker 11>a document section in your account. There's no document.

2032
01:53:18.960 --> 01:53:23.000
<v Speaker 4>Okay, even here's what I would recommend you do. Here's

2033
01:53:23.000 --> 01:53:26.960
<v Speaker 4>what I recommend. The limit of small claims court is

2034
01:53:27.000 --> 01:53:31.079
<v Speaker 4>seventy five hundred. Do you have an insurance agent?

2035
01:53:33.760 --> 01:53:34.000
<v Speaker 2>Yes?

2036
01:53:34.800 --> 01:53:37.880
<v Speaker 11>And just to add here, she wasn't notified of any

2037
01:53:37.920 --> 01:53:38.279
<v Speaker 11>of these.

2038
01:53:38.760 --> 01:53:40.880
<v Speaker 5>Well, these communications tough.

2039
01:53:42.399 --> 01:53:46.439
<v Speaker 4>If she was your agent of record, I would sue

2040
01:53:46.479 --> 01:53:47.760
<v Speaker 4>both her and Safeco.

2041
01:53:48.800 --> 01:53:52.760
<v Speaker 5>It's not your mortgage company's problem. They reached out to

2042
01:53:52.800 --> 01:53:53.399
<v Speaker 5>see now.

2043
01:53:53.319 --> 01:53:57.000
<v Speaker 11>They collected the money even though they will continued to

2044
01:53:57.039 --> 01:54:01.439
<v Speaker 11>collect money for a year and didn't question who to

2045
01:54:01.479 --> 01:54:02.159
<v Speaker 11>send the money to.

2046
01:54:03.239 --> 01:54:06.399
<v Speaker 5>You said they reached out to say you said.

2047
01:54:06.199 --> 01:54:06.960
<v Speaker 18>They did, but.

2048
01:54:09.199 --> 01:54:09.600
<v Speaker 6>I did.

2049
01:54:10.800 --> 01:54:12.760
<v Speaker 13>I just hold on.

2050
01:54:12.920 --> 01:54:16.359
<v Speaker 4>So if SAFEG did not respond, wait, if SAFEG did

2051
01:54:16.399 --> 01:54:21.479
<v Speaker 4>not respond, I don't understand. Normally an insurance company if

2052
01:54:21.520 --> 01:54:22.800
<v Speaker 4>they're not insured.

2053
01:54:23.399 --> 01:54:25.880
<v Speaker 5>If that mortgage company was not insured.

2054
01:54:25.520 --> 01:54:28.319
<v Speaker 4>They would have pushed put forced insurance on you for

2055
01:54:28.359 --> 01:54:33.399
<v Speaker 4>that long of time, right, Well, was forced insurance put

2056
01:54:33.439 --> 01:54:34.119
<v Speaker 4>on you?

2057
01:54:34.159 --> 01:54:34.920
<v Speaker 13>No?

2058
01:54:34.920 --> 01:54:38.479
<v Speaker 17>No, and it wouldn't have loss assessment coverage, so it

2059
01:54:38.520 --> 01:54:40.680
<v Speaker 17>really wouldn't help you in this matter. They wouldn't have

2060
01:54:40.720 --> 01:54:43.199
<v Speaker 17>to carry loss assessment and forced place is usually for

2061
01:54:43.239 --> 01:54:47.560
<v Speaker 17>a hometown, not condos because the HOA has has a

2062
01:54:47.600 --> 01:54:50.560
<v Speaker 17>policy for the exterior, which is really what the mortgage

2063
01:54:50.560 --> 01:54:54.000
<v Speaker 17>company cares about. But my point is it's a simple

2064
01:54:54.039 --> 01:54:57.920
<v Speaker 17>conversation to say, I'm not asking for I can't just

2065
01:54:57.960 --> 01:55:00.920
<v Speaker 17>say one at All you need to say is I

2066
01:55:01.039 --> 01:55:02.920
<v Speaker 17>need proof that you sent me cancelation.

2067
01:55:03.479 --> 01:55:09.479
<v Speaker 5>Your agent, your agent, Lisa, your agent needs to do

2068
01:55:09.600 --> 01:55:11.199
<v Speaker 5>it for you.

2069
01:55:12.399 --> 01:55:12.600
<v Speaker 15>Right.

2070
01:55:12.760 --> 01:55:15.960
<v Speaker 11>She tried, she escalated it. Her manager said, sorry, we

2071
01:55:16.039 --> 01:55:19.720
<v Speaker 11>can't help you. So how do I get these two companies.

2072
01:55:20.159 --> 01:55:23.000
<v Speaker 5>To knock to one? First of all, First of all, Lisa,

2073
01:55:23.439 --> 01:55:25.479
<v Speaker 5>you need to you need to hear us because you're

2074
01:55:25.479 --> 01:55:26.039
<v Speaker 5>not listening.

2075
01:55:26.680 --> 01:55:27.039
<v Speaker 18>Okay.

2076
01:55:27.199 --> 01:55:32.239
<v Speaker 5>The only company that you need to deal with is

2077
01:55:32.359 --> 01:55:34.319
<v Speaker 5>Safe is Safe Co. Okay.

2078
01:55:34.960 --> 01:55:39.439
<v Speaker 4>Those guys are the ones that must prove to you

2079
01:55:40.479 --> 01:55:43.560
<v Speaker 4>that they sent out a notice of laps.

2080
01:55:43.680 --> 01:55:50.319
<v Speaker 5>Okay, they're the only ones, not your mortgage company after you.

2081
01:55:50.760 --> 01:55:55.039
<v Speaker 4>If in fact, you got a notice of laps, you

2082
01:55:55.199 --> 01:55:57.920
<v Speaker 4>got a problem. If you did not get a notice

2083
01:55:57.960 --> 01:56:02.560
<v Speaker 4>of laps, then they got a problem. That's where we start.

2084
01:56:02.880 --> 01:56:06.319
<v Speaker 4>We're not gonna drop it. We're gonna start there. So

2085
01:56:06.640 --> 01:56:09.520
<v Speaker 4>if your agent, and this is what you tell your agent,

2086
01:56:10.520 --> 01:56:14.600
<v Speaker 4>if she cannot get you proof or admit there is

2087
01:56:14.640 --> 01:56:20.119
<v Speaker 4>no proof you are suing your agent for the amount.

2088
01:56:21.119 --> 01:56:22.600
<v Speaker 5>Are you friends with this agent?

2089
01:56:24.880 --> 01:56:25.880
<v Speaker 11>I wouldn't say friends.

2090
01:56:26.479 --> 01:56:28.920
<v Speaker 4>Well, it sounds like you're being soft on her because

2091
01:56:29.199 --> 01:56:31.680
<v Speaker 4>this agent dropped the frickin' ball.

2092
01:56:33.159 --> 01:56:36.039
<v Speaker 17>And if you're getting absolutely nowhere with your current agent,

2093
01:56:36.880 --> 01:56:40.239
<v Speaker 17>give her my number. I will contact Safeco. I'm not

2094
01:56:40.399 --> 01:56:42.560
<v Speaker 17>the agent of records, so they don't have to no.

2095
01:56:42.560 --> 01:56:48.800
<v Speaker 5>But you should, Lisa immediately change. You should immediately change

2096
01:56:48.840 --> 01:56:52.920
<v Speaker 5>the agent of record, by the way, immediately, and I

2097
01:56:52.960 --> 01:56:57.039
<v Speaker 5>would call Compass. I'm not kidding you. This is bs

2098
01:56:57.279 --> 01:57:00.039
<v Speaker 5>the way your agent has washed her hands.

2099
01:56:59.760 --> 01:57:00.199
<v Speaker 6>Of this US.

2100
01:57:01.520 --> 01:57:03.479
<v Speaker 5>What's the name of the agency, I'm curious.

2101
01:57:04.520 --> 01:57:09.520
<v Speaker 11>It's it's safe Coo pine Cone, pine Cone.

2102
01:57:10.760 --> 01:57:15.279
<v Speaker 4>Yeah, safecoat pine Cone. Where are they locating you?

2103
01:57:15.760 --> 01:57:19.079
<v Speaker 11>They are in I want to say, like evergreen.

2104
01:57:19.920 --> 01:57:23.840
<v Speaker 5>Color Safeco pine Co. Have you ever heard of it?

2105
01:57:24.680 --> 01:57:26.840
<v Speaker 11>I think they were probably the least expensive.

2106
01:57:28.199 --> 01:57:30.479
<v Speaker 17>Maybe it's just pine Cone insurance. I don't know. I

2107
01:57:30.560 --> 01:57:34.079
<v Speaker 17>don't know, but I'm just saying either way, if you're

2108
01:57:34.159 --> 01:57:36.800
<v Speaker 17>not getting anywhere, give her my number, and I'll need

2109
01:57:36.800 --> 01:57:38.920
<v Speaker 17>the pulse number and I will try to push up them.

2110
01:57:39.119 --> 01:57:41.640
<v Speaker 17>It's not an unreasonable request to say, I need person.

2111
01:57:41.720 --> 01:57:44.079
<v Speaker 17>It was since but I am, I'd be shocked if

2112
01:57:44.079 --> 01:57:45.159
<v Speaker 17>they can't provide.

2113
01:57:44.800 --> 01:57:46.960
<v Speaker 13>That, okay.

2114
01:57:47.359 --> 01:57:50.920
<v Speaker 4>And if they can, your daughter made a very expensive mistake.

2115
01:57:51.560 --> 01:57:55.840
<v Speaker 4>Pine Cone Insurance in Evergreen, Well, okay, and if you

2116
01:57:55.920 --> 01:57:58.479
<v Speaker 4>see the damn pictures here there there are a bunch

2117
01:57:58.520 --> 01:58:04.000
<v Speaker 4>of yokes. Honest to God. Look at the owner sitting

2118
01:58:04.000 --> 01:58:10.199
<v Speaker 4>there with a freaking a big cock. I'm a chicken,

2119
01:58:10.640 --> 01:58:12.800
<v Speaker 4>you know. I say that because the red thing and

2120
01:58:12.800 --> 01:58:15.159
<v Speaker 4>then the other guy's sitting there with his dogs. I mean,

2121
01:58:15.199 --> 01:58:18.880
<v Speaker 4>come on, you people, these come on. This is a

2122
01:58:19.039 --> 01:58:23.479
<v Speaker 4>yokam age of yokels. They're freaking yokels. And then and

2123
01:58:23.520 --> 01:58:26.640
<v Speaker 4>then the real pine Cone is their guard rooster.

2124
01:58:26.960 --> 01:58:29.039
<v Speaker 5>That's what She's there with a rooster. I should have said,

2125
01:58:29.079 --> 01:58:31.680
<v Speaker 5>I'm sorry. So listen, the thing is.

2126
01:58:33.359 --> 01:58:33.840
<v Speaker 13>They're there.

2127
01:58:33.960 --> 01:58:39.039
<v Speaker 5>They're jokes. This agency is a joke. Look at him.

2128
01:58:39.239 --> 01:58:41.800
<v Speaker 5>Call it. Listen, call your agent, Okay.

2129
01:58:41.720 --> 01:58:45.199
<v Speaker 4>Just start start getting upset about this, Lisa, and.

2130
01:58:45.199 --> 01:58:47.279
<v Speaker 5>Tell her we're involved and we can help you.

2131
01:58:47.960 --> 01:58:51.479
<v Speaker 4>And and Compass is even volunteering, for God's sakes to.

2132
01:58:51.479 --> 01:58:53.600
<v Speaker 5>Call for you. And you know what you ought to do.

2133
01:58:53.960 --> 01:58:55.720
<v Speaker 4>Call her now and say I want to change my

2134
01:58:55.840 --> 01:58:56.920
<v Speaker 4>agency of record.

2135
01:58:57.079 --> 01:58:59.239
<v Speaker 5>Now. By the way, Brian's not doing that, so they

2136
01:58:59.279 --> 01:59:02.600
<v Speaker 5>can't they can't blame him for pirrating. I'm doing it.

2137
01:59:02.880 --> 01:59:05.079
<v Speaker 5>I'm saying you're not being served.

2138
01:59:05.680 --> 01:59:07.880
<v Speaker 4>We got more coming up on the Troubleshooter Show three

2139
01:59:07.880 --> 01:59:09.960
<v Speaker 4>o three seven one three eight two five five.

2140
01:59:10.000 --> 01:59:10.760
<v Speaker 5>Excel Roofing.

2141
01:59:10.800 --> 01:59:13.600
<v Speaker 4>By the way, when you're looking for any kind of

2142
01:59:14.159 --> 01:59:17.880
<v Speaker 4>damage control for your house, on hell damage or anything

2143
01:59:17.960 --> 01:59:21.000
<v Speaker 4>like that, they are the best. Not a penny upfront,

2144
01:59:21.079 --> 01:59:23.920
<v Speaker 4>not a cent until you're content, and they will never

2145
01:59:23.960 --> 01:59:26.000
<v Speaker 4>force you into a contract to give you a full

2146
01:59:26.039 --> 01:59:30.079
<v Speaker 4>and complete, detailed contract first, never make you sign anything.

2147
01:59:30.119 --> 01:59:32.760
<v Speaker 4>Excel three oh three. And by the way, it's the

2148
01:59:32.800 --> 01:59:35.199
<v Speaker 4>only roof for I use, and I've used him for

2149
01:59:35.319 --> 01:59:38.840
<v Speaker 4>years Excel Roofing dot com on all of my houses

2150
01:59:39.399 --> 01:59:45.920
<v Speaker 4>and including roof and addict ventilation seven three oh three,

2151
01:59:46.039 --> 01:59:54.520
<v Speaker 4>seven sixty one sixty four hundred go with a sure

2152
01:59:54.600 --> 01:59:57.840
<v Speaker 4>thing Denver's Best roof for Excel Roofing dot com. You

2153
01:59:57.840 --> 02:00:03.600
<v Speaker 4>don't pay a cent until you're content. Time for an

2154
02:00:03.640 --> 02:00:07.880
<v Speaker 4>insurance checkup free, no obligation. In comparison, call Compass insurance

2155
02:00:08.039 --> 02:00:11.039
<v Speaker 4>paying too much your coverage at dozens of insurance companies

2156
02:00:11.119 --> 02:00:13.159
<v Speaker 4>find out now three o three seven to seven to

2157
02:00:13.199 --> 02:00:15.960
<v Speaker 4>one help. You'll think you're his only customer when you

2158
02:00:16.039 --> 02:00:18.479
<v Speaker 4>choose Frank durand the real estate man dot com to

2159
02:00:18.560 --> 02:00:21.920
<v Speaker 4>list your home with Remax Alliance three three nine two

2160
02:00:22.000 --> 02:00:28.880
<v Speaker 4>zero sixteen twenty two. Hi Tom Martino here, Bill. I'm

2161
02:00:29.000 --> 02:00:30.880
<v Speaker 4>so sorry for the weight.

2162
02:00:31.880 --> 02:00:32.600
<v Speaker 5>What's going on?

2163
02:00:33.600 --> 02:00:36.039
<v Speaker 19>That's that's all right. Hey, I'm just wondering if any

2164
02:00:36.079 --> 02:00:38.720
<v Speaker 19>of the listeners have heard of any of the health

2165
02:00:38.720 --> 02:00:41.920
<v Speaker 19>benefits of using apple side of vinegar.

2166
02:00:42.279 --> 02:00:45.039
<v Speaker 5>Yes, I have. What do you want to know?

2167
02:00:46.640 --> 02:00:47.920
<v Speaker 3>What have you heard?

2168
02:00:48.680 --> 02:00:50.960
<v Speaker 19>We'll see to help your kidneys and stuff like that.

2169
02:00:51.640 --> 02:00:52.800
<v Speaker 19>Help clean stuff up.

2170
02:00:53.159 --> 02:00:54.920
<v Speaker 4>Now you don't take it straight. You should put it

2171
02:00:54.960 --> 02:01:03.560
<v Speaker 4>in water right now. It's the acid. Okay, it can help.

2172
02:01:04.159 --> 02:01:07.159
<v Speaker 5>Here's what it does. First of all, the.

2173
02:01:07.039 --> 02:01:11.039
<v Speaker 4>Apple cider vinegar can actually lower blood sugar.

2174
02:01:12.079 --> 02:01:12.680
<v Speaker 5>Did you know that?

2175
02:01:13.760 --> 02:01:13.920
<v Speaker 6>No?

2176
02:01:14.800 --> 02:01:19.640
<v Speaker 5>Yeah, it actually can. It's a natural blood sugar lowerer.

2177
02:01:20.079 --> 02:01:23.119
<v Speaker 5>So it holds to take it, Oh, not at all.

2178
02:01:23.279 --> 02:01:25.520
<v Speaker 5>Now you don't take too much. Let me think how

2179
02:01:25.600 --> 02:01:27.880
<v Speaker 5>much you need. It can help you with your skin.

2180
02:01:27.960 --> 02:01:30.560
<v Speaker 5>I'm reading here and I have my own notes because

2181
02:01:30.560 --> 02:01:32.119
<v Speaker 5>I'm a big believer in it.

2182
02:01:32.159 --> 02:01:34.760
<v Speaker 4>My whole family is I don't take it, by the way,

2183
02:01:34.800 --> 02:01:35.960
<v Speaker 4>I just want to be honest with you.

2184
02:01:37.720 --> 02:01:40.800
<v Speaker 5>But I'm a big believer in it. But I don't

2185
02:01:40.840 --> 02:01:42.359
<v Speaker 5>really have problems here.

2186
02:01:42.199 --> 02:01:44.920
<v Speaker 4>That I need it for. But I guess you could

2187
02:01:44.960 --> 02:01:48.199
<v Speaker 4>take it anyway. It's really good for you. It really is.

2188
02:01:49.039 --> 02:01:52.279
<v Speaker 4>Let's put it this way. There's nothing bad about it.

2189
02:01:52.279 --> 02:01:59.239
<v Speaker 4>It could now large amounts can cause digestive issues, it

2190
02:01:59.239 --> 02:02:02.680
<v Speaker 4>says here, and it can actually rot your teeth, but

2191
02:02:02.840 --> 02:02:05.119
<v Speaker 4>that would be like if you drank tons of it,

2192
02:02:05.199 --> 02:02:07.760
<v Speaker 4>and if you sip it and let it stay.

2193
02:02:07.520 --> 02:02:10.960
<v Speaker 5>In your mouth a long time. What my mom used

2194
02:02:10.960 --> 02:02:11.239
<v Speaker 5>to do.

2195
02:02:12.000 --> 02:02:15.199
<v Speaker 4>I believe she would take a tablespo Wait, let me

2196
02:02:15.319 --> 02:02:18.880
<v Speaker 4>just ask what is the appropriate dose? And I'm asking

2197
02:02:18.920 --> 02:02:30.800
<v Speaker 4>my girlfriend. My girlfriend is copilot, you know who that is? Okay,

2198
02:02:31.039 --> 02:02:36.239
<v Speaker 4>the appropriate dose It can vary, obviously, Okay, that's what

2199
02:02:36.279 --> 02:02:38.560
<v Speaker 4>I thought. My mom used to take a tablespoon. It

2200
02:02:38.560 --> 02:02:42.359
<v Speaker 4>says one to two tablespoons, so and you take.

2201
02:02:42.239 --> 02:02:44.720
<v Speaker 5>It or you can.

2202
02:02:44.920 --> 02:02:48.079
<v Speaker 4>Yeah, so one to two tablespoons would do it for

2203
02:02:48.119 --> 02:02:52.319
<v Speaker 4>you daily, But some people take it listen before every

2204
02:02:52.359 --> 02:02:54.600
<v Speaker 4>meal and that doesn't hurt.

2205
02:02:54.640 --> 02:02:56.199
<v Speaker 5>One tablespoon before.

2206
02:02:55.920 --> 02:03:00.119
<v Speaker 4>Every meal helps with digestion. But no matter what but

2207
02:03:00.439 --> 02:03:02.439
<v Speaker 4>and so you don't have you don't need a lot.

2208
02:03:02.840 --> 02:03:04.600
<v Speaker 4>You may want to take one of My mom used

2209
02:03:04.640 --> 02:03:07.399
<v Speaker 4>to take I think a tablespoon in some warm water

2210
02:03:07.479 --> 02:03:09.680
<v Speaker 4>in the morning, and I couldn't stand how she could

2211
02:03:09.760 --> 02:03:11.680
<v Speaker 4>do that, and then another one at night.

2212
02:03:12.279 --> 02:03:15.680
<v Speaker 19>Well, I like drinking the vinegar after I have salad.

2213
02:03:16.600 --> 02:03:19.279
<v Speaker 5>You literally like it straight.

2214
02:03:19.640 --> 02:03:20.680
<v Speaker 19>With oil and vinicar.

2215
02:03:20.760 --> 02:03:21.319
<v Speaker 6>Yeah, I like it.

2216
02:03:21.359 --> 02:03:21.800
<v Speaker 19>I don't know.

2217
02:03:22.079 --> 02:03:23.920
<v Speaker 5>Well, you're not gonna do it like that? Well, I

2218
02:03:23.920 --> 02:03:25.760
<v Speaker 5>don't know. I guess you would get the same benefit.

2219
02:03:26.000 --> 02:03:28.319
<v Speaker 4>I mean, it doesn't say you can't dilute it, but

2220
02:03:29.439 --> 02:03:31.560
<v Speaker 4>you know what, actually, if you put it in salad,

2221
02:03:31.560 --> 02:03:33.520
<v Speaker 4>what the hell is the difference? You're still getting it.

2222
02:03:34.199 --> 02:03:36.880
<v Speaker 4>I'm with you, Bill, I'm with you. Why bother taking

2223
02:03:36.920 --> 02:03:38.000
<v Speaker 4>it direct if you can.

2224
02:03:37.920 --> 02:03:42.840
<v Speaker 5>Just have it on salad? Okay anyway, but sure three

2225
02:03:42.920 --> 02:03:45.359
<v Speaker 5>h three seven one three talk seven one three eight

2226
02:03:45.359 --> 02:03:47.399
<v Speaker 5>two five to five. I got a question here on

2227
02:03:47.439 --> 02:03:48.560
<v Speaker 5>the motorized shades.

2228
02:03:49.159 --> 02:03:49.359
<v Speaker 3>Yep.

2229
02:03:50.279 --> 02:03:53.720
<v Speaker 4>Can shutters be motorized? Yes, so you can actually have

2230
02:03:53.760 --> 02:03:54.960
<v Speaker 4>the louvers.

2231
02:03:54.680 --> 02:03:58.239
<v Speaker 3>The tilt yep, the lovers tilt open and clothes.

2232
02:03:58.039 --> 02:04:02.479
<v Speaker 5>Huh and catastic? Oh did you get him from?

2233
02:04:02.720 --> 02:04:05.039
<v Speaker 20>I got some upper windows that I can't reach by hands?

2234
02:04:05.159 --> 02:04:08.960
<v Speaker 5>Are they pretty cool? So you just dragging them a?

2235
02:04:08.960 --> 02:04:12.800
<v Speaker 5>Are they even? Yes? You can sink them?

2236
02:04:12.840 --> 02:04:15.439
<v Speaker 20>Correct, I've got three windows. I can pick one two

2237
02:04:15.520 --> 02:04:19.439
<v Speaker 20>or three or all three. It's it's a fantastic.

2238
02:04:19.880 --> 02:04:22.840
<v Speaker 4>Oh, very cool. And how do they run? How did

2239
02:04:22.880 --> 02:04:24.439
<v Speaker 4>you wire? Are they battery?

2240
02:04:24.560 --> 02:04:26.640
<v Speaker 20>Yeah, so there's solar on the out on the on

2241
02:04:26.680 --> 02:04:29.640
<v Speaker 20>the windows themselves, but the remote is battery.

2242
02:04:29.760 --> 02:04:32.399
<v Speaker 5>Yep, very cool, so you can recharge them.

2243
02:04:32.439 --> 02:04:34.720
<v Speaker 7>But he's got a solar panel also that pretty much

2244
02:04:34.800 --> 02:04:35.960
<v Speaker 7>keeps them topped off all.

2245
02:04:35.920 --> 02:04:37.960
<v Speaker 3>The time, so you don't have to deal with it.

2246
02:04:38.439 --> 02:04:41.600
<v Speaker 5>That's very cool. Now are they Are they a composite

2247
02:04:41.640 --> 02:04:44.479
<v Speaker 5>material plastic? So he doesn't? Or are they would? Or

2248
02:04:44.520 --> 02:04:45.239
<v Speaker 5>what both?

2249
02:04:45.840 --> 02:04:47.560
<v Speaker 3>You know, there's like a wood extrusion.

2250
02:04:47.720 --> 02:04:51.279
<v Speaker 7>There's their woodlower woodwar plus and then yeah, you can

2251
02:04:51.319 --> 02:04:54.760
<v Speaker 7>get them in pure wood what's best in ninety five?

2252
02:04:55.479 --> 02:04:56.800
<v Speaker 5>Would because of the maintenance?

2253
02:04:56.880 --> 02:04:57.039
<v Speaker 6>Right?

2254
02:04:57.079 --> 02:04:59.079
<v Speaker 4>Are there is there any maintenance with that wood? To

2255
02:04:59.199 --> 02:05:00.880
<v Speaker 4>like you you never have to refinish him?

2256
02:05:00.880 --> 02:05:03.920
<v Speaker 3>Got they're finished? Really nice? Really yeah? And so are

2257
02:05:03.920 --> 02:05:05.359
<v Speaker 3>the ones he has. They're beautiful?

2258
02:05:05.680 --> 02:05:06.159
<v Speaker 6>Yeah?

2259
02:05:06.199 --> 02:05:07.479
<v Speaker 5>What color? Are they white?

2260
02:05:08.000 --> 02:05:08.239
<v Speaker 6>White?

2261
02:05:08.720 --> 02:05:09.119
<v Speaker 3>Or white?

2262
02:05:09.239 --> 02:05:10.520
<v Speaker 5>Can you get them in different colors.

2263
02:05:10.560 --> 02:05:11.119
<v Speaker 3>Absolutely.

2264
02:05:11.119 --> 02:05:13.520
<v Speaker 7>You can get them in stains and you know, for

2265
02:05:13.560 --> 02:05:17.439
<v Speaker 7>the in the real hardwood, there's a lot of different

2266
02:05:17.840 --> 02:05:18.880
<v Speaker 7>there's a lot of different paints.

2267
02:05:18.880 --> 02:05:21.199
<v Speaker 5>Can you get the composite materials in different colors?

2268
02:05:21.199 --> 02:05:21.760
<v Speaker 3>Absolutely.

2269
02:05:21.800 --> 02:05:24.399
<v Speaker 7>You can also have them custom painted to your exact

2270
02:05:24.399 --> 02:05:25.800
<v Speaker 7>paint in your house if you want to.

2271
02:05:25.920 --> 02:05:27.880
<v Speaker 20>I'd also like to point out to my windows are

2272
02:05:27.960 --> 02:05:31.399
<v Speaker 20>very oddly shaped. Their trapezoidal windows, not the regular square

2273
02:05:31.439 --> 02:05:34.079
<v Speaker 20>ones around or anything. So they were they were custom

2274
02:05:34.119 --> 02:05:35.880
<v Speaker 20>made just for those specific windows.

2275
02:05:35.960 --> 02:05:38.920
<v Speaker 5>Wait, are all your windows are the just the upper

2276
02:05:38.920 --> 02:05:40.159
<v Speaker 5>ones are trapp upper ones.

2277
02:05:40.239 --> 02:05:41.560
<v Speaker 3>Yeah?

2278
02:05:42.279 --> 02:05:44.079
<v Speaker 5>Yeah, man, that's pretty color.

2279
02:05:44.960 --> 02:05:45.640
<v Speaker 3>They're awesome.

2280
02:05:45.960 --> 02:05:48.319
<v Speaker 5>And so he just hits the remote and that's it.

2281
02:05:48.600 --> 02:05:48.800
<v Speaker 6>Yeah.

2282
02:05:48.880 --> 02:05:50.439
<v Speaker 3>Or you can do an app on your phone.

2283
02:05:50.640 --> 02:05:53.720
<v Speaker 5>Also, can he program it during the day, like when

2284
02:05:53.760 --> 02:05:55.319
<v Speaker 5>it's going to be sunny and he's not home.

2285
02:05:55.399 --> 02:05:57.640
<v Speaker 7>Yep, you can have automatically open, or he can pick

2286
02:05:57.720 --> 02:05:59.520
<v Speaker 7>up his phone from where he's sitting right now and

2287
02:05:59.560 --> 02:06:00.520
<v Speaker 7>open them from.

2288
02:06:00.640 --> 02:06:01.560
<v Speaker 5>From the station.

2289
02:06:01.920 --> 02:06:02.760
<v Speaker 3>Huh.

2290
02:06:02.840 --> 02:06:06.560
<v Speaker 5>Hey man, that is pretty cool. Dragon's beautiful stud I

2291
02:06:06.680 --> 02:06:09.439
<v Speaker 5>know you'll do business with By the way, Denver Shades

2292
02:06:09.439 --> 02:06:12.239
<v Speaker 5>dot Co seven two zero four five eight six five

2293
02:06:12.439 --> 02:06:15.920
<v Speaker 5>sixty six go with a sure thing Denver's best roofer

2294
02:06:16.039 --> 02:06:18.960
<v Speaker 5>Excel Roofing dot com. You don't pay a cent until

2295
02:06:19.000 --> 02:06:19.600
<v Speaker 5>you're content.

2296
02:06:23.000 --> 02:06:26.159
<v Speaker 4>Time for an insurance check up free no obligation comparison

2297
02:06:26.279 --> 02:06:29.880
<v Speaker 4>call Compass Insurance paying too much your coverage at dozens

2298
02:06:29.880 --> 02:06:32.600
<v Speaker 4>of insurance companies find out now three oh three seven

2299
02:06:32.720 --> 02:06:35.520
<v Speaker 4>seven to one help. You'll think you're his only customer

2300
02:06:35.560 --> 02:06:37.800
<v Speaker 4>when you choose Frank durand the real estate Man dot

2301
02:06:37.840 --> 02:06:41.119
<v Speaker 4>com to list your home with Remax Alliance three oh

2302
02:06:41.199 --> 02:06:49.560
<v Speaker 4>three nine two zero sixteen twenty two. Hi TOMARTI three

2303
02:06:49.800 --> 02:06:53.000
<v Speaker 4>three seven one three talk three oh three seven one

2304
02:06:53.039 --> 02:06:54.600
<v Speaker 4>three eight two five five.

2305
02:06:55.199 --> 02:06:55.840
<v Speaker 5>All right, so.

2306
02:06:57.439 --> 02:07:01.079
<v Speaker 4>Eriah's back, Deputy Bob, be right with you, man. I

2307
02:07:01.159 --> 02:07:04.640
<v Speaker 4>want to take your ryah real quick. Here you're riah.

2308
02:07:04.760 --> 02:07:08.800
<v Speaker 4>So the firearm guy said he's going to refund you

2309
02:07:08.880 --> 02:07:09.399
<v Speaker 4>next week?

2310
02:07:09.960 --> 02:07:13.840
<v Speaker 5>Is that right? Is that right? Chopper tomorrow? Oh tomorrow,

2311
02:07:13.920 --> 02:07:15.159
<v Speaker 5>I'm sorry tomorrow.

2312
02:07:16.880 --> 02:07:19.039
<v Speaker 6>Yeah. I just got off a record a long with him,

2313
02:07:19.079 --> 02:07:22.039
<v Speaker 6>and he said that he was willing to pay me tomorrow.

2314
02:07:22.640 --> 02:07:26.840
<v Speaker 5>Okay, good. So he wasn't upset with you, was he? No?

2315
02:07:26.960 --> 02:07:30.640
<v Speaker 6>He sounded pretty. He didn't sound terribly upset. He just

2316
02:07:30.680 --> 02:07:32.760
<v Speaker 6>sounds kind of like he's over the situation.

2317
02:07:32.960 --> 02:07:37.479
<v Speaker 4>But well, it's your money, for God's sakes. Hey, I

2318
02:07:37.520 --> 02:07:42.880
<v Speaker 4>want to talk to Mark. Mark is on a referral list. Hey, Mark,

2319
02:07:43.000 --> 02:07:45.520
<v Speaker 4>is the name of your company Concealed.

2320
02:07:45.000 --> 02:07:48.479
<v Speaker 21>Carry, Concealed Kerry Classes of Denver.

2321
02:07:49.640 --> 02:07:54.439
<v Speaker 4>And you do classes, as the name implies, concealed Carry

2322
02:07:54.479 --> 02:07:55.520
<v Speaker 4>Classes of Denver.

2323
02:07:55.960 --> 02:07:57.720
<v Speaker 5>And you know a little bit about the laws.

2324
02:07:57.800 --> 02:08:03.239
<v Speaker 4>So tell me something way the way Uriah explains it. Uriah,

2325
02:08:03.319 --> 02:08:06.680
<v Speaker 4>you went in and filled out an application?

2326
02:08:06.840 --> 02:08:14.680
<v Speaker 5>Is that right? Uriah? Is he? There? Can there somebody

2327
02:08:14.680 --> 02:08:21.000
<v Speaker 5>help me? Aryah? Okay, now I'm getting Yeah, you're right.

2328
02:08:21.079 --> 02:08:23.000
<v Speaker 5>I'm sorry, uh Aryah.

2329
02:08:23.199 --> 02:08:25.680
<v Speaker 4>So you filled out an application or a buyo or

2330
02:08:25.840 --> 02:08:26.720
<v Speaker 4>whatever they call it.

2331
02:08:26.920 --> 02:08:31.159
<v Speaker 5>A background check? Right, it's correct, and then you paid

2332
02:08:31.159 --> 02:08:31.600
<v Speaker 5>the money.

2333
02:08:31.720 --> 02:08:35.520
<v Speaker 6>Right, I paid the money, and then the item got

2334
02:08:35.520 --> 02:08:37.960
<v Speaker 6>delivered to the store, and then I took the background check.

2335
02:08:38.439 --> 02:08:41.800
<v Speaker 5>Wait, so you didn't take the background check before?

2336
02:08:43.479 --> 02:08:43.680
<v Speaker 6>No?

2337
02:08:45.880 --> 02:08:48.880
<v Speaker 5>So, Mark, were you saying there's a sequence of events?

2338
02:08:51.359 --> 02:08:53.840
<v Speaker 21>So I filled out that the form filled out with

2339
02:08:53.960 --> 02:08:57.880
<v Speaker 21>a AHTF form forty four seventy three, And that does

2340
02:08:57.920 --> 02:08:59.479
<v Speaker 21>a form you have to fill out at a gun

2341
02:08:59.520 --> 02:09:02.479
<v Speaker 21>store a license dealer in order to get a firearm

2342
02:09:02.600 --> 02:09:04.439
<v Speaker 21>and The thing is is that you have to have

2343
02:09:04.600 --> 02:09:07.640
<v Speaker 21>the serial number on the firearm in order to start

2344
02:09:07.640 --> 02:09:08.520
<v Speaker 21>the background check.

2345
02:09:08.760 --> 02:09:11.000
<v Speaker 5>Okay, and that's what he did. That's what he did.

2346
02:09:11.039 --> 02:09:14.000
<v Speaker 4>He waited for the he waited for the firearm to

2347
02:09:14.039 --> 02:09:17.960
<v Speaker 4>get in, then he did the background check to be

2348
02:09:18.399 --> 02:09:18.920
<v Speaker 4>the Uh.

2349
02:09:19.439 --> 02:09:26.079
<v Speaker 21>The gun dealer actually ordered the firearm for you. Yes, yes, okay,

2350
02:09:26.159 --> 02:09:29.439
<v Speaker 21>that I mean, I am surprised that he's actually refunding you,

2351
02:09:29.520 --> 02:09:33.279
<v Speaker 21>because when it comes to especially ordering firearms, they typically

2352
02:09:33.279 --> 02:09:35.720
<v Speaker 21>don't refund on stuff like that because well then.

2353
02:09:35.640 --> 02:09:37.720
<v Speaker 4>Wait a minute, Wait a minute, wait a minute. So

2354
02:09:37.800 --> 02:09:40.319
<v Speaker 4>you're telling me, Mark that when we go to a

2355
02:09:40.399 --> 02:09:43.600
<v Speaker 4>gun store and we put money down on a gun

2356
02:09:43.720 --> 02:09:47.560
<v Speaker 4>and they want they want payment up front, and and

2357
02:09:47.600 --> 02:09:50.439
<v Speaker 4>they and then the gun is delivered to the gun store,

2358
02:09:51.000 --> 02:09:54.119
<v Speaker 4>and if for some reason, my background check is rejected,

2359
02:09:54.439 --> 02:09:57.960
<v Speaker 4>you're telling me I forfeit the purchase price of the gun.

2360
02:09:59.159 --> 02:10:02.399
<v Speaker 21>Typically y because the gun dealer cannot rea sure that gun.

2361
02:10:02.560 --> 02:10:04.720
<v Speaker 21>They are stuck with that gun.

2362
02:10:05.000 --> 02:10:07.319
<v Speaker 4>Well, then I think that's the gun dealer's problem in

2363
02:10:07.359 --> 02:10:10.239
<v Speaker 4>my opinion. I mean, why should I pay for something

2364
02:10:10.319 --> 02:10:11.720
<v Speaker 4>I can't get.

2365
02:10:12.880 --> 02:10:15.439
<v Speaker 21>That's just how it's always worked. I mean, every gun

2366
02:10:15.479 --> 02:10:18.399
<v Speaker 21>dealer you walk into. And this has been the case

2367
02:10:18.399 --> 02:10:21.000
<v Speaker 21>since two thousand and six, since I bought my first firearm.

2368
02:10:21.439 --> 02:10:25.880
<v Speaker 21>There's typically no refunds on firearms, period because.

2369
02:10:25.560 --> 02:10:28.399
<v Speaker 5>They can hold on. But I did not make the

2370
02:10:28.439 --> 02:10:29.399
<v Speaker 5>purchase yet.

2371
02:10:30.920 --> 02:10:34.840
<v Speaker 21>Typically you do make the purchase before they ordered the

2372
02:10:34.840 --> 02:10:37.840
<v Speaker 21>firearm for you. That's been every single case when I

2373
02:10:37.920 --> 02:10:41.279
<v Speaker 21>purchased a firearm. Is when I purchased it, they send

2374
02:10:41.359 --> 02:10:43.760
<v Speaker 21>it to the dealer, or if I order from the dealer,

2375
02:10:44.039 --> 02:10:47.439
<v Speaker 21>it gets delivered there, and there's no refunds on the Okay, So.

2376
02:10:47.880 --> 02:10:48.960
<v Speaker 5>Correct me if I'm wrong.

2377
02:10:49.439 --> 02:10:52.439
<v Speaker 4>I have to pass a background check before I can

2378
02:10:52.439 --> 02:10:53.520
<v Speaker 4>purchase a firearm.

2379
02:10:53.600 --> 02:10:57.399
<v Speaker 5>Is that correct? Yes, you do, hold on?

2380
02:10:57.479 --> 02:11:00.319
<v Speaker 4>Hold on, then you're telling me though, when I give

2381
02:11:00.319 --> 02:11:03.079
<v Speaker 4>you the twelve hundred bucks for the firearm, I've purchased it,

2382
02:11:03.119 --> 02:11:05.319
<v Speaker 4>but I didn't take a background check yet because you

2383
02:11:05.359 --> 02:11:06.359
<v Speaker 4>don't have the gun yet.

2384
02:11:08.000 --> 02:11:10.760
<v Speaker 21>Yeah. So you do purchase it and it does fit

2385
02:11:10.840 --> 02:11:14.399
<v Speaker 21>a dealer, right, and then from there, the dealer actually

2386
02:11:14.479 --> 02:11:17.000
<v Speaker 21>runs the background check on the actual seal number of

2387
02:11:17.039 --> 02:11:20.319
<v Speaker 21>the firearm itself. They have to have the firearm first

2388
02:11:20.319 --> 02:11:21.920
<v Speaker 21>in order to do the background check.

2389
02:11:22.000 --> 02:11:23.720
<v Speaker 5>Why. I'm just curious why.

2390
02:11:24.079 --> 02:11:27.640
<v Speaker 21>That's according to the ATF the Gun Control Act of

2391
02:11:27.720 --> 02:11:29.439
<v Speaker 21>nineteen sixty eight, at the federal.

2392
02:11:29.359 --> 02:11:31.039
<v Speaker 5>Okay, okay, I get it.

2393
02:11:31.039 --> 02:11:34.520
<v Speaker 4>So now, now, if if you have a gun in stock,

2394
02:11:36.199 --> 02:11:39.199
<v Speaker 4>you'll do the background check before me buying it? Are

2395
02:11:39.199 --> 02:11:41.920
<v Speaker 4>you telling me every single person that goes to a

2396
02:11:41.960 --> 02:11:44.960
<v Speaker 4>gun shop is paying for something that they don't know

2397
02:11:45.000 --> 02:11:46.199
<v Speaker 4>if they're gonna get.

2398
02:11:47.239 --> 02:11:50.279
<v Speaker 21>Typically the person should know if they're disqualified or not

2399
02:11:50.319 --> 02:11:52.680
<v Speaker 21>to own a firearm. I mean, I'm.

2400
02:11:52.520 --> 02:11:54.960
<v Speaker 4>Asking you if you have a gun in stock. If

2401
02:11:54.960 --> 02:11:59.119
<v Speaker 4>a firearm dealer has a gun in stock and they

2402
02:11:59.279 --> 02:12:02.720
<v Speaker 4>run a back round check on that gun and I

2403
02:12:03.000 --> 02:12:07.720
<v Speaker 4>am rejected, you're saying they will still require payment.

2404
02:12:09.319 --> 02:12:12.239
<v Speaker 21>It really depends on the policy. But yeah, typically, yes,

2405
02:12:12.319 --> 02:12:16.600
<v Speaker 21>there is no refunds for firearms purchases on most gun dealers.

2406
02:12:16.359 --> 02:12:16.760
<v Speaker 15>You go to.

2407
02:12:17.159 --> 02:12:20.600
<v Speaker 4>So do you require payment upfront before running a background check?

2408
02:12:22.119 --> 02:12:23.720
<v Speaker 21>It's really up to the gun dealer.

2409
02:12:23.760 --> 02:12:28.880
<v Speaker 5>But okay, yes, so most gun dealers, you're telling me,

2410
02:12:29.159 --> 02:12:34.560
<v Speaker 5>most gun dealers take your money and and make you

2411
02:12:34.720 --> 02:12:37.479
<v Speaker 5>and will never give that money back, even if they

2412
02:12:37.560 --> 02:12:42.760
<v Speaker 5>don't expend a dime on a gun, because I will

2413
02:12:42.800 --> 02:12:46.600
<v Speaker 5>guarante I will guarantee you mark that that will never

2414
02:12:46.680 --> 02:12:50.119
<v Speaker 5>hold up in court because that's Unjustin Richmond, there is

2415
02:12:50.319 --> 02:12:53.319
<v Speaker 5>no way that I pay for a gun in full

2416
02:12:53.840 --> 02:12:57.359
<v Speaker 5>and not be refunded if you can't deliver it. I'm sorry. Now,

2417
02:12:57.520 --> 02:12:59.760
<v Speaker 5>that might be the way it is, and that be

2418
02:12:59.840 --> 02:13:02.560
<v Speaker 5>a real cushy, a real cushy.

2419
02:13:02.239 --> 02:13:05.039
<v Speaker 4>Thing for gun dealers, but that ain't right and that

2420
02:13:05.119 --> 02:13:10.479
<v Speaker 4>ain't legal. I can't see how they can justify being

2421
02:13:10.720 --> 02:13:14.840
<v Speaker 4>enriched twelve to fifteen hundred two thousand dollars without ever

2422
02:13:14.960 --> 02:13:16.079
<v Speaker 4>delivering a product.

2423
02:13:17.399 --> 02:13:20.039
<v Speaker 21>That's just I can tell you right now. There's typically

2424
02:13:21.039 --> 02:13:25.560
<v Speaker 21>no refunds on firearms purchases. That's just the Paul, guess what.

2425
02:13:26.000 --> 02:13:29.439
<v Speaker 4>I agree with you, But I didn't purchase the firearm

2426
02:13:29.680 --> 02:13:33.119
<v Speaker 4>because the government says I can't purchase it without a

2427
02:13:33.239 --> 02:13:34.119
<v Speaker 4>background check.

2428
02:13:35.479 --> 02:13:36.760
<v Speaker 21>Right, I'm just explaining it.

2429
02:13:37.159 --> 02:13:40.079
<v Speaker 4>No, I'm not mad at you, Brouh. I'm bringing out

2430
02:13:40.079 --> 02:13:41.159
<v Speaker 4>the ridiculous mark.

2431
02:13:41.439 --> 02:13:43.520
<v Speaker 5>It has nothing to do with you.

2432
02:13:43.199 --> 02:13:47.000
<v Speaker 4>You're in the system, but it's an ass backwards system.

2433
02:13:47.239 --> 02:13:51.039
<v Speaker 4>If you're telling me you can't no refunds, I get it.

2434
02:13:51.239 --> 02:13:53.960
<v Speaker 4>If I bought a gun, I can't get it refunded.

2435
02:13:54.119 --> 02:13:57.520
<v Speaker 4>But if I didn't buy it yet and I defy

2436
02:13:57.560 --> 02:14:00.720
<v Speaker 4>a judge to tell me that I bought a firearm

2437
02:14:00.960 --> 02:14:03.680
<v Speaker 4>when I'm not allowed to buy one. But he's gonna

2438
02:14:03.720 --> 02:14:06.520
<v Speaker 4>tell me, oh, you bought it. He can't refund it.

2439
02:14:06.800 --> 02:14:09.239
<v Speaker 4>I never put my hands on the gun. I'm not

2440
02:14:09.439 --> 02:14:12.880
<v Speaker 4>asking for a refund. I'm asking for a return of

2441
02:14:12.920 --> 02:14:16.479
<v Speaker 4>a deposit. I mean, I just don't understand it. And

2442
02:14:16.520 --> 02:14:19.079
<v Speaker 4>if gun dealers are getting away with it, I want

2443
02:14:19.119 --> 02:14:22.279
<v Speaker 4>a test case to bring to court. So anybody out

2444
02:14:22.279 --> 02:14:25.760
<v Speaker 4>there who's been screwed out of a deposit on a gun,

2445
02:14:26.640 --> 02:14:28.439
<v Speaker 4>I want to take it to court.

2446
02:14:29.079 --> 02:14:31.279
<v Speaker 5>I'm telling you that right now. I want it.

2447
02:14:32.560 --> 02:14:36.199
<v Speaker 4>That'll never have that will never stand up. That is

2448
02:14:36.560 --> 02:14:41.039
<v Speaker 4>the ultimate unjustin Richmond. Now, if I truly purchased it

2449
02:14:41.079 --> 02:14:42.920
<v Speaker 4>and come back the next day and say I don't

2450
02:14:42.960 --> 02:14:46.720
<v Speaker 4>want it, but when it never leaves your possession, you

2451
02:14:46.960 --> 02:14:50.279
<v Speaker 4>never deliver it. I defy you to call that a purchase,

2452
02:14:51.199 --> 02:14:53.920
<v Speaker 4>especially if I did not qualify for the purchase.

2453
02:14:54.159 --> 02:14:55.600
<v Speaker 5>You can't have it both ways.

2454
02:14:56.039 --> 02:14:59.039
<v Speaker 4>And I'm telling you, I don't doubt you one second

2455
02:14:59.079 --> 02:15:02.560
<v Speaker 4>mark that that's what gun dealers are doing. But if

2456
02:15:02.600 --> 02:15:06.680
<v Speaker 4>that's what they're doing, they're screwing people all over all

2457
02:15:06.720 --> 02:15:09.640
<v Speaker 4>over and in fact, I want to get atf on

2458
02:15:10.119 --> 02:15:12.439
<v Speaker 4>who regulates this atf.

2459
02:15:13.079 --> 02:15:15.439
<v Speaker 21>Uh, Well, there's a new gun law that just packs

2460
02:15:15.479 --> 02:15:18.399
<v Speaker 21>in Colorado where the Total Beer Investigation is going to

2461
02:15:18.399 --> 02:15:21.680
<v Speaker 21>be regulating gun stores. But yes, the Federal firemplights and

2462
02:15:22.359 --> 02:15:23.800
<v Speaker 21>is issued by the And by.

2463
02:15:23.720 --> 02:15:27.640
<v Speaker 5>The way, does the Federal Firearms license says nothing about

2464
02:15:27.640 --> 02:15:28.359
<v Speaker 5>no refunds?

2465
02:15:28.439 --> 02:15:31.800
<v Speaker 21>Right, this is a store, Pulsey. It's up to the dealer.

2466
02:15:31.840 --> 02:15:34.119
<v Speaker 4>But I can and you're telling me that most stores

2467
02:15:34.199 --> 02:15:38.000
<v Speaker 4>agree that there are no refunds, which I would agree on.

2468
02:15:38.520 --> 02:15:40.359
<v Speaker 5>I would agree.

2469
02:15:39.920 --> 02:15:45.039
<v Speaker 4>That once someone buys a gun there should be no refund.

2470
02:15:45.159 --> 02:15:49.199
<v Speaker 4>I agree because it's it's too dangerous to be doing

2471
02:15:49.239 --> 02:15:50.039
<v Speaker 4>that back and forth.

2472
02:15:50.079 --> 02:15:51.399
<v Speaker 5>You don't know what they did to it, if they

2473
02:15:51.479 --> 02:15:52.119
<v Speaker 5>altered it.

2474
02:15:52.159 --> 02:15:54.479
<v Speaker 4>But if I never take delivery of a gun and

2475
02:15:54.520 --> 02:15:57.159
<v Speaker 4>I don't pass a background check for a gun, I

2476
02:15:57.399 --> 02:16:01.039
<v Speaker 4>defy anyone to define that as a perch because I

2477
02:16:01.079 --> 02:16:03.880
<v Speaker 4>did not receive the goods. And if a gun dealer

2478
02:16:03.920 --> 02:16:07.000
<v Speaker 4>thinks they're going to keep my money, in fact, the

2479
02:16:07.079 --> 02:16:08.239
<v Speaker 4>problem is I would pass.

2480
02:16:08.319 --> 02:16:10.680
<v Speaker 5>I was saying, I would love to take a case

2481
02:16:10.720 --> 02:16:12.640
<v Speaker 5>to court, absolutely love it.

2482
02:16:13.039 --> 02:16:15.359
<v Speaker 4>If there's a gun dealer who thinks they can take

2483
02:16:15.399 --> 02:16:19.039
<v Speaker 4>two thousand dollars from me and then say you don't qualify,

2484
02:16:19.079 --> 02:16:21.560
<v Speaker 4>but I'm going to keep your money anyway, and.

2485
02:16:21.640 --> 02:16:24.319
<v Speaker 5>Call it no refund.

2486
02:16:24.760 --> 02:16:27.600
<v Speaker 4>I would say, well, in order to be a refund,

2487
02:16:27.640 --> 02:16:30.159
<v Speaker 4>there would have to be a transaction. In order to

2488
02:16:30.199 --> 02:16:32.879
<v Speaker 4>be a transaction, I would have to be legally qualified

2489
02:16:32.959 --> 02:16:35.280
<v Speaker 4>to make that transaction, and I would have to have

2490
02:16:35.360 --> 02:16:38.079
<v Speaker 4>delivery of a product.

2491
02:16:37.479 --> 02:16:42.559
<v Speaker 5>I just can't even believe that would happen. And so Mark,

2492
02:16:42.719 --> 02:16:45.520
<v Speaker 5>I don't disagree with you at all that that's the

2493
02:16:45.520 --> 02:16:48.600
<v Speaker 5>way it's happening, but it won't happen for long. If

2494
02:16:48.600 --> 02:16:51.520
<v Speaker 5>I can get someone to call me who's been screwed

2495
02:16:51.559 --> 02:16:55.280
<v Speaker 5>out of a gun deposit, I won't take long at all.

2496
02:16:55.399 --> 02:16:56.479
<v Speaker 5>Won't take long.

2497
02:16:56.479 --> 02:16:58.920
<v Speaker 4>Because we'll go right to the court of We'll go

2498
02:16:59.200 --> 02:17:02.840
<v Speaker 4>just to the state and have it done or federal court.

2499
02:17:03.200 --> 02:17:05.319
<v Speaker 4>But okay, we got to take a break. We have,

2500
02:17:05.600 --> 02:17:08.200
<v Speaker 4>by the way, thank you very much, Mark, Concealed Carry

2501
02:17:08.239 --> 02:17:09.120
<v Speaker 4>Classes of Denver.

2502
02:17:09.200 --> 02:17:10.959
<v Speaker 5>He does a great job at what he does. We

2503
02:17:11.000 --> 02:17:11.879
<v Speaker 5>have more coming up.

2504
02:17:12.239 --> 02:17:15.520
<v Speaker 4>Go with a sure thing Denver's Best roofer Excel roofing

2505
02:17:15.639 --> 02:17:18.280
<v Speaker 4>dot com. You don't pay a cent until you're content.

2506
02:17:21.639 --> 02:17:24.840
<v Speaker 4>Time for an insurance checkup free, no obligation. In comparison,

2507
02:17:24.959 --> 02:17:28.479
<v Speaker 4>call Compass Insurance paying too much your coverage at dozens

2508
02:17:28.520 --> 02:17:31.239
<v Speaker 4>of insurance companies find out now three o three seven

2509
02:17:31.280 --> 02:17:33.639
<v Speaker 4>to seven to one help. You'll think you're his only

2510
02:17:33.719 --> 02:17:36.200
<v Speaker 4>customer when you choose Frank durand the real estate man

2511
02:17:36.239 --> 02:17:39.600
<v Speaker 4>dot com to list your home with Remax Alliance three

2512
02:17:39.680 --> 02:17:44.520
<v Speaker 4>oh three nine two zero sixteen twenty two. By the way,

2513
02:17:45.040 --> 02:17:46.879
<v Speaker 4>I'm getting text from a lot of people. I'm not

2514
02:17:46.879 --> 02:17:49.840
<v Speaker 4>going to get into it right now. Maybe we'll discuss tomorrow.

2515
02:17:50.159 --> 02:17:54.280
<v Speaker 4>Who said they never ever had a problem buying a

2516
02:17:54.319 --> 02:17:57.639
<v Speaker 4>gun and that if a background check is not passed,

2517
02:17:57.639 --> 02:17:58.639
<v Speaker 4>they get their money back.

2518
02:17:59.399 --> 02:18:02.239
<v Speaker 5>So there are a lot of people who say they

2519
02:18:02.280 --> 02:18:02.559
<v Speaker 5>do that.

2520
02:18:03.079 --> 02:18:06.680
<v Speaker 4>Deputy BO, tell me about this now. These people called

2521
02:18:06.879 --> 02:18:12.280
<v Speaker 4>about a Buddha kidnapping. They said that the Hoa removed

2522
02:18:12.360 --> 02:18:15.360
<v Speaker 4>her Buddha statue from outside her apartment door. By the way,

2523
02:18:15.920 --> 02:18:18.639
<v Speaker 4>a lot of people have things outside their apartment doors,

2524
02:18:19.040 --> 02:18:22.840
<v Speaker 4>little planters and other things, but her Buddha was taken.

2525
02:18:23.280 --> 02:18:26.040
<v Speaker 5>What did you find out, Bo? This is Monique who called.

2526
02:18:26.879 --> 02:18:31.840
<v Speaker 18>Yeah, Monique, she they did send her a couple of

2527
02:18:31.879 --> 02:18:35.959
<v Speaker 18>notices about it. She did ignore it, and one day

2528
02:18:36.000 --> 02:18:39.879
<v Speaker 18>she showed up and her little basketball sized Buddha was missing.

2529
02:18:41.079 --> 02:18:44.799
<v Speaker 18>She called several times, they didn't return her call. And

2530
02:18:44.840 --> 02:18:47.239
<v Speaker 18>then when she called last Thursday, I think a board

2531
02:18:47.280 --> 02:18:49.719
<v Speaker 18>member or a maintenance man heard about it on the

2532
02:18:49.760 --> 02:18:53.680
<v Speaker 18>air and went to the mechanical room and released a

2533
02:18:53.719 --> 02:18:55.520
<v Speaker 18>Buddha act to her.

2534
02:18:56.280 --> 02:18:58.840
<v Speaker 5>But she can't put it outside her house right.

2535
02:19:00.360 --> 02:19:04.479
<v Speaker 18>Apparently. I've called the h O A Hammersmith four times

2536
02:19:04.840 --> 02:19:07.280
<v Speaker 18>about it. I just wanted to ask if they were

2537
02:19:07.360 --> 02:19:10.079
<v Speaker 18>to just allow her to keep it out on her porch.

2538
02:19:10.559 --> 02:19:12.680
<v Speaker 18>They have not called me back.

2539
02:19:12.680 --> 02:19:13.360
<v Speaker 13>All right, Nique.

2540
02:19:13.520 --> 02:19:16.079
<v Speaker 4>They well, they let, they let planters and stuff, but

2541
02:19:16.159 --> 02:19:17.840
<v Speaker 4>maybe they figure this is different.

2542
02:19:17.920 --> 02:19:20.280
<v Speaker 5>I don't know, but thank you for checking that out.

2543
02:19:20.319 --> 02:19:21.000
<v Speaker 5>We're out of time.

2544
02:19:21.079 --> 02:19:25.239
<v Speaker 4>Don't forget Denver Shades dot Co. And they're good people.

2545
02:19:25.319 --> 02:19:27.639
<v Speaker 4>Seventy zero four five eight six, five sixty six. And

2546
02:19:27.680 --> 02:19:30.559
<v Speaker 4>remember three oh three Martino for help. Three O three

2547
02:19:30.680 --> 02:19:31.239
<v Speaker 4>Martino
