WEBVTT 1 00:00:00.560 --> 00:00:07.759 Yeah, ripped up news. 2 00:00:08.759 --> 00:00:10.560 You need advice, so you don't have. 3 00:00:12.800 --> 00:00:17.480 Come running Just as fast as we can. Shooter's gonna 4 00:00:17.559 --> 00:00:18.679 help coming. 5 00:00:19.000 --> 00:00:19.760 Man. 6 00:00:19.960 --> 00:00:27.440 This is the Troubleshooter Show. No Tom Martine, him Martino here. 7 00:00:27.559 --> 00:00:30.280 Welcome to the show. Three O three seven one three 8 00:00:30.440 --> 00:00:32.759 talk seven one three eight two five five. 9 00:00:33.640 --> 00:00:34.880 So I have. 10 00:00:37.119 --> 00:00:40.759 Excel roofing with me today. I have Henry brettz uh 11 00:00:41.679 --> 00:00:44.960 and uh. We have also Deputy d here and then 12 00:00:45.000 --> 00:00:47.439 we have Deputy Bow and Deputy Doc in the studio 13 00:00:48.359 --> 00:00:52.520 at the mother Ship and welcome all of you. Now, 14 00:00:53.439 --> 00:00:57.439 first things first, we got we got a bad guy 15 00:00:57.560 --> 00:01:01.240 that we got to do something about. He basically stole 16 00:01:01.399 --> 00:01:04.400 sixty two thousand dollars. We've been working on it, or 17 00:01:04.599 --> 00:01:07.439 Bo's been working on it all weekend as in fact, 18 00:01:07.519 --> 00:01:08.879 and this thing. 19 00:01:08.920 --> 00:01:14.599 Is just ridiculous, just ridiculous. We need to talk about this. 20 00:01:16.519 --> 00:01:20.879 And Bo got the contract finally, and I want to 21 00:01:20.959 --> 00:01:23.920 lay that out from the beginning. Carol, no matter what 22 00:01:24.159 --> 00:01:29.920 mistakes she made as a consumer, Carol got ripped off. Now, 23 00:01:30.120 --> 00:01:33.319 Carol may have made some bad decisions. Okay, maybe she 24 00:01:33.480 --> 00:01:38.519 made some bad decisions. She bought a lot some land, 25 00:01:39.159 --> 00:01:39.560 and then she. 26 00:01:39.640 --> 00:01:44.040 Bought a cabin a package and had it delivered to 27 00:01:44.120 --> 00:01:46.400 the lot she contracted. 28 00:01:46.519 --> 00:01:52.640 Meanwhile, this company called Patriot Remodeling Services justin Garcia, who 29 00:01:52.799 --> 00:02:00.719 also goes by Patriot Building, Patriot Remodeling Service, his Patriot 30 00:02:00.799 --> 00:02:05.120 Building and Innate Architecture, Engineering and Construction. 31 00:02:05.599 --> 00:02:07.040 He has a number of different names. 32 00:02:08.280 --> 00:02:14.520 He took sixty two thousand dollars last year, last year 33 00:02:15.840 --> 00:02:19.280 and bo exactly when was that contract made? 34 00:02:20.400 --> 00:02:23.520 I believe it was a last June of the twenty 35 00:02:23.919 --> 00:02:24.560 I'll look it up. 36 00:02:24.599 --> 00:02:27.840 I have it right in front of me, twenty twenty three, right, yes, yes. 37 00:02:29.120 --> 00:02:33.639 June nineteen, twenty twenty three, when they signed a contract. 38 00:02:33.120 --> 00:02:34.120 In twenty twenty three. 39 00:02:34.319 --> 00:02:37.599 So on June, in June of twenty twenty three, she 40 00:02:37.800 --> 00:02:41.599 contracted for a custom build cabin. She paid him, She 41 00:02:41.759 --> 00:02:46.439 paid him sixty two thousand dollars. Now, for one reason 42 00:02:46.560 --> 00:02:52.840 or another, he never started the project and her material 43 00:02:52.879 --> 00:02:55.879 has been sitting out on the lot that she bought separately, 44 00:02:57.199 --> 00:02:59.599 and now the guy refuses to give her money back 45 00:02:59.599 --> 00:03:02.120 even though he's not done a lick of work. Now, 46 00:03:02.280 --> 00:03:05.639 I call that a crook. But he said the contract 47 00:03:05.680 --> 00:03:09.360 would justify it. And somehow the contract is outside of 48 00:03:09.439 --> 00:03:12.680 the Contractor's Trust Act, which is not true. You're not 49 00:03:12.840 --> 00:03:16.639 allowed to have somebody sign away their rights. So he's 50 00:03:16.719 --> 00:03:19.800 in clear violation of the Contractor's Trust Act because he 51 00:03:19.919 --> 00:03:22.680 did not put that sixty two thousand dollars into trust 52 00:03:22.759 --> 00:03:23.599 for this project. 53 00:03:25.319 --> 00:03:27.800 So, Bo, you finally got the contract. What did we 54 00:03:27.919 --> 00:03:28.439 find out? 55 00:03:29.840 --> 00:03:33.400 Well, in the contract when I talked to him, he 56 00:03:33.479 --> 00:03:38.159 said he technically gets to keep the money because in 57 00:03:38.280 --> 00:03:41.159 the contract he says he gets the charge five hundred 58 00:03:41.199 --> 00:03:46.439 dollars per hour for a delay in the contract. He 59 00:03:46.639 --> 00:03:49.879 told me that the job was delayed because Carol didn't 60 00:03:49.919 --> 00:03:52.080 have a proper drawing or a permit. 61 00:03:52.599 --> 00:03:55.159 But yeah, it hold on, So he charges five hundred 62 00:03:55.159 --> 00:03:55.719 dollars an. 63 00:03:55.639 --> 00:03:56.639 Hour from what date? 64 00:03:57.240 --> 00:03:59.000 Well, that's what I wrote in when I. 65 00:03:59.520 --> 00:04:02.000 Well first, Well does it say he gets five hundred 66 00:04:02.039 --> 00:04:03.680 dollars an hour in penalties? 67 00:04:05.080 --> 00:04:07.280 It says, right, I'll read it. Pervade him go ahead. 68 00:04:07.360 --> 00:04:10.919 Contractor maintains the right to build time and equipment at 69 00:04:11.000 --> 00:04:11.960 five hundred dollars. 70 00:04:12.960 --> 00:04:14.919 That doesn't just mean sitting on his ass. 71 00:04:15.680 --> 00:04:19.439 No, if the state of project is delayed for any reason, 72 00:04:19.959 --> 00:04:22.879 but there's no start date on the contract, Tom, You're right, 73 00:04:23.000 --> 00:04:24.600 there's no there's no case. 74 00:04:24.680 --> 00:04:27.920 Hold on, he gets to charge five hundred dollars an hour. 75 00:04:29.439 --> 00:04:30.439 If there's a delay. 76 00:04:32.079 --> 00:04:35.040 That's what he says on page chef one of the contents. 77 00:04:35.079 --> 00:04:38.600 Oh sure, okay. And then when from what date does 78 00:04:38.639 --> 00:04:42.120 he get that this is called unconscionable? From what date 79 00:04:42.199 --> 00:04:42.839 does he get that. 80 00:04:43.839 --> 00:04:46.360 He didn't put the date of the actual start of 81 00:04:46.439 --> 00:04:49.439 the contract of the of the project in the contracts. 82 00:04:49.519 --> 00:04:51.160 I would say that this is noll and void. 83 00:04:51.720 --> 00:04:54.199 Well, we're not going to say I say unconsortable, you 84 00:04:54.319 --> 00:04:55.120 say null and void. 85 00:04:55.480 --> 00:04:56.639 Those are legal decisions. 86 00:04:56.680 --> 00:05:00.800 We're giving opinions, right, we're giving our own personal opinion. 87 00:05:01.360 --> 00:05:02.600 Now let's talk about this. 88 00:05:02.800 --> 00:05:05.920 Boh, he has a license number on there? 89 00:05:08.879 --> 00:05:12.959 Yes, he Someone wrote the license number on the contract. 90 00:05:13.319 --> 00:05:17.360 I think Carr and I care, why does it Why 91 00:05:17.439 --> 00:05:18.399 does it have a license? 92 00:05:18.480 --> 00:05:21.519 Does it say he is licensed? Does the contract say 93 00:05:21.600 --> 00:05:22.399 he is licensed? 94 00:05:23.319 --> 00:05:23.560 Tom? 95 00:05:23.680 --> 00:05:26.199 The contract does not say he has licensed. 96 00:05:26.720 --> 00:05:29.759 But I believe Carol called him during all of this 97 00:05:30.399 --> 00:05:32.839 hoopla trying to get him to start the job. She 98 00:05:32.920 --> 00:05:35.120 finally said, I hope your licensed or do you have 99 00:05:35.199 --> 00:05:39.199 a license? So she did write the license number down 100 00:05:39.319 --> 00:05:40.879 in pencil on the contract. 101 00:05:41.720 --> 00:05:43.920 But that doesn't mean that doesn't mean any right. 102 00:05:44.000 --> 00:05:47.160 Dimitri and I checked, We checked with El Paso County, 103 00:05:47.240 --> 00:05:50.079 we checked with Peleblo County, and I called again this 104 00:05:50.279 --> 00:05:51.639 morning to double check. 105 00:05:53.720 --> 00:05:56.920 And he does not have a contractor's license. That's another thing. 106 00:05:57.240 --> 00:06:00.519 This contract is voided because he can't start to project 107 00:06:00.600 --> 00:06:02.160 because he doesn't have a license. 108 00:06:02.199 --> 00:06:04.160 He can't take a permit to even do the job. 109 00:06:04.319 --> 00:06:07.000 We gotta we gotta get to this guy. This guy, 110 00:06:07.160 --> 00:06:12.120 I mean, this is bad stuff. This is bad stuff. 111 00:06:13.279 --> 00:06:16.839 And I did call and leave a message for the 112 00:06:16.959 --> 00:06:23.399 tenth Judicial districts. This job, this cabinet is in Pueblo County, 113 00:06:24.319 --> 00:06:28.000 not Al Paso County. So I did call the district 114 00:06:28.040 --> 00:06:31.040 attorney this morning and left a message, and I told 115 00:06:31.160 --> 00:06:33.879 Carol to do the same, that you need to do 116 00:06:34.000 --> 00:06:37.959 this first thing in the morning, to start a fraud complaint. 117 00:06:38.040 --> 00:06:40.279 I think Dimitri had a better term for it, but 118 00:06:40.800 --> 00:06:47.439 we need someone needs to get the tenth Judicial district 119 00:06:47.560 --> 00:06:49.720 off their butt and start a fraud. 120 00:06:49.720 --> 00:06:51.879 Action against this Well, did you call them? 121 00:06:53.720 --> 00:06:56.199 I called at nine o'clock this morning. I left the 122 00:06:56.279 --> 00:06:58.439 message and I'm gonna call again during the break. 123 00:06:58.720 --> 00:07:00.839 This is a violation of the contractor with us that 124 00:07:01.040 --> 00:07:03.920 we need to go after this guy. This guy purported 125 00:07:04.040 --> 00:07:07.319 to be all kinds of ethical. He is a piece 126 00:07:07.439 --> 00:07:13.759 of garbage. Patriot Remodeling SERVICESLLC at gmail dot com. If 127 00:07:13.800 --> 00:07:15.839 you guys want to let them, let him know what 128 00:07:15.959 --> 00:07:18.600 you think of them. We're telling you the facts. Now, 129 00:07:18.720 --> 00:07:21.399 we got the facts. We even talked to Justin. There 130 00:07:21.560 --> 00:07:26.160 is nothing to justify Justin for keeping this money, sixty 131 00:07:26.279 --> 00:07:29.959 two thousand dollars for nothing. He is a sleeze bucket 132 00:07:30.040 --> 00:07:35.839 piece of garbage Justin Garcia. I dare you, I dare 133 00:07:35.959 --> 00:07:38.920 you to come after me because I want to destroy you. 134 00:07:39.160 --> 00:07:43.600 You shouldn't be in business, you disgusting piece of garbage. 135 00:07:44.000 --> 00:07:44.800 Here's your number. 136 00:07:44.959 --> 00:07:48.560 Seven one nine five seven one zero four three seven. 137 00:07:48.720 --> 00:07:52.480 People that beware of that number. If you see it 138 00:07:52.600 --> 00:07:57.480 in any advertising or Patriot Remodeling Services or Innate Architecture 139 00:07:57.639 --> 00:08:04.720 Engineering construction or Patriot Remodeling Services, whatever you see, just 140 00:08:05.000 --> 00:08:07.720 please Patriot Building. 141 00:08:08.000 --> 00:08:10.560 Seven one nine five seven one zero. 142 00:08:10.519 --> 00:08:13.839 Four to three seven Justin Garcia needs to be put 143 00:08:13.879 --> 00:08:16.600 out of business, in my opinion, to keep other people 144 00:08:16.680 --> 00:08:20.920 from being ripped off. Justin Garcia seven to one nine 145 00:08:21.800 --> 00:08:27.120 five seven one zero four three seven seven one nine 146 00:08:27.279 --> 00:08:28.319 five seven one. 147 00:08:28.639 --> 00:08:30.000 Zero four three seven. 148 00:08:30.600 --> 00:08:34.440 Also, I want to get the attorney on that helped 149 00:08:34.519 --> 00:08:39.759 us with a bad car deal for an elderly dying 150 00:08:40.000 --> 00:08:44.000 cancer patient who dealt with Phil Long in Colorado Springs. 151 00:08:45.320 --> 00:08:50.360 It is unbelievable to me that they still want him 152 00:08:50.399 --> 00:08:54.399 to pay five thousand dollars. How broke do these people 153 00:08:54.480 --> 00:08:57.600 have to be to grab onto five grand? This car 154 00:08:57.759 --> 00:09:02.320 deal the most out rageous car deal I have ever 155 00:09:02.480 --> 00:09:06.480 heard about. And and oh wait you hear it, wait 156 00:09:06.759 --> 00:09:10.320 you hear about this car deal. I swear to God, 157 00:09:10.480 --> 00:09:14.600 this is the worst. And and they have the nerve, 158 00:09:15.240 --> 00:09:18.000 the nerve to want to. 159 00:09:19.600 --> 00:09:25.759 God, they want to get this guy to pay five grand, 160 00:09:26.919 --> 00:09:31.679 and he's yes, not to get I will work on 161 00:09:32.120 --> 00:09:34.200 getting na on on. 162 00:09:34.679 --> 00:09:37.879 But I did want to remind you that I did 163 00:09:38.399 --> 00:09:41.000 speak with Justin if you remember. 164 00:09:41.639 --> 00:09:45.000 Yes, Justin Garcia. What did he say that the sleeves 165 00:09:45.120 --> 00:09:47.960 ball at seven one zero. 166 00:09:47.879 --> 00:09:48.679 Four three seven. 167 00:09:48.840 --> 00:09:52.080 Yep, it was during the Dan Kaplas show on Friday 168 00:09:52.200 --> 00:09:56.039 on Friday, and he basically said that. 169 00:09:56.080 --> 00:09:57.399 He would not come on the air. 170 00:09:57.600 --> 00:10:00.200 On the air, he doesn't want to have any thing 171 00:10:00.279 --> 00:10:03.320 to do with you, and he's going to be that 172 00:10:03.519 --> 00:10:04.320 person in course. 173 00:10:05.159 --> 00:10:08.000 Oh yeah, sure, he's going to see a person in court. 174 00:10:08.399 --> 00:10:12.879 What a piece of garbage. What a piece of garbage. 175 00:10:13.679 --> 00:10:16.120 I mean, I can't think of anyone. 176 00:10:15.879 --> 00:10:22.399 More disgusting in my life. What a piece of garbage. 177 00:10:23.559 --> 00:10:27.159 So he's going to go after this woman who is a. 178 00:10:29.639 --> 00:10:29.799 Man? 179 00:10:30.480 --> 00:10:33.279 I am just so, I am so disgusted with this 180 00:10:33.440 --> 00:10:34.360 piece of garbage. 181 00:10:36.600 --> 00:10:39.720 All right, what update do you have, Deputy d what's 182 00:10:39.759 --> 00:10:40.000 going on? 183 00:10:40.799 --> 00:10:40.919 Hi? 184 00:10:41.039 --> 00:10:41.240 Tom? 185 00:10:41.679 --> 00:10:42.399 About this one? 186 00:10:42.600 --> 00:10:47.000 Yes, about the contractor justin Garcia. I corresponded with a 187 00:10:47.120 --> 00:10:52.279 lawyer in Denver named Daniel Hollington who apparently represents consumers 188 00:10:52.360 --> 00:10:56.799 again in actions against contractors, and this afternoon, I'm gonna 189 00:10:56.879 --> 00:10:59.799 he agreed to have a consultation with me regarding this matter. 190 00:11:00.240 --> 00:11:02.240 Maybe he'll represent her. I'll help her out. 191 00:11:02.440 --> 00:11:03.519 Yeah, that's my goal. 192 00:11:03.799 --> 00:11:03.919 Bo. 193 00:11:04.120 --> 00:11:07.879 Did we know if this clown has any assets? 194 00:11:08.360 --> 00:11:11.879 And I know you were hesitant in mentioning assets, but 195 00:11:11.919 --> 00:11:15.039 I'm just want to say something. If this guy knows 196 00:11:15.080 --> 00:11:17.759 we're going after him and he transfers anything right now 197 00:11:17.879 --> 00:11:20.840 out of his name, in fact, if he transferred anything 198 00:11:20.879 --> 00:11:23.320 as out of his name in the last year till 199 00:11:23.399 --> 00:11:27.000 now to evade any kind of action or judgment. This 200 00:11:27.240 --> 00:11:29.559 man would be in trouble and it would be voided anyway. 201 00:11:29.679 --> 00:11:31.960 Does he have any assets at. 202 00:11:31.879 --> 00:11:33.000 This point in time? 203 00:11:33.279 --> 00:11:36.080 For my research, I did find out where he lives. 204 00:11:36.320 --> 00:11:39.799 I was hoping that he did own the property, but. 205 00:11:41.600 --> 00:11:42.799 He does not, does not. 206 00:11:43.159 --> 00:11:46.000 And I think Dmitri over the weekend found another a 207 00:11:46.559 --> 00:11:49.480 piece of real estate. Then that's tied to him, But 208 00:11:49.559 --> 00:11:51.720 I don't know if he has ownership. So Tom, I 209 00:11:51.840 --> 00:11:55.960 want to mention this. Carol just sent me a text text. 210 00:11:56.320 --> 00:11:58.919 She's because I want her to call in. She said, 211 00:11:59.399 --> 00:12:03.840 I'll just rea that bo. Justin has just sat me 212 00:12:03.919 --> 00:12:06.200 at tags. He said he will take me to court 213 00:12:06.519 --> 00:12:09.759 court and sue me for slander and definition if well. 214 00:12:09.679 --> 00:12:11.039 First of all, she's not saying a word. 215 00:12:11.120 --> 00:12:11.360 We are. 216 00:12:12.919 --> 00:12:13.240 We are. 217 00:12:13.480 --> 00:12:16.720 Come after me, Justin, you fool, Come on, and he's 218 00:12:16.840 --> 00:12:20.399 come on, Justin, you big bully piece of garbage. 219 00:12:20.440 --> 00:12:24.200 Come after me. I'll tear you apart in discovery. 220 00:12:24.600 --> 00:12:27.279 I'll open you up and dissect you and look at 221 00:12:27.320 --> 00:12:30.200 every damn deal you've ever done. In fact, let's start 222 00:12:30.279 --> 00:12:33.480 doing a background check on this clown. No, no, Justin, you. 223 00:12:33.720 --> 00:12:36.799 Mess with the wrong people here. The wrong people. I've 224 00:12:36.799 --> 00:12:39.279 been here forty five years destroying people like you. Do 225 00:12:39.320 --> 00:12:40.120 you think I care? 226 00:12:40.399 --> 00:12:43.240 Do you really think I care at seventy one years old, 227 00:12:43.480 --> 00:12:46.320 that you piece of garbage, you're gonna come after me? 228 00:12:46.480 --> 00:12:48.519 You full come, come on after me. 229 00:12:48.720 --> 00:12:51.279 Don't go after her, you lie on, little piece of 230 00:12:51.559 --> 00:12:52.279 your bastard. 231 00:12:52.440 --> 00:12:54.720 Come after me. I dare you come after me? 232 00:12:55.480 --> 00:12:58.639 I want you to, you know why, because people like 233 00:12:58.759 --> 00:13:03.440 you need to be exposed, justin Garcia seven one nine 234 00:13:03.600 --> 00:13:07.120 five seven one zero four three seven. How dare you 235 00:13:07.240 --> 00:13:11.240 take advantage of people? Okay, you spent that sixty two grand. 236 00:13:11.039 --> 00:13:14.080 Didn't you? And that alone is a violation of. 237 00:13:14.120 --> 00:13:17.559 The contractors trust at Oh but I get five hundred 238 00:13:17.559 --> 00:13:21.279 dollars an hour if the job is delayed, really delayed 239 00:13:21.360 --> 00:13:24.159 from when? What's the start date on the contract? We 240 00:13:24.399 --> 00:13:28.360 have your lame contract. You you sleeze bucket. 241 00:13:28.559 --> 00:13:29.159 We have it. 242 00:13:29.799 --> 00:13:33.360 And guess what, no, no, no, no, no, you know 243 00:13:33.480 --> 00:13:34.879 I hear. Here's what I do. 244 00:13:35.159 --> 00:13:38.879 I saved this for very special occasions, and I really 245 00:13:38.960 --> 00:13:42.000 didn't think I was gonna unleash it for a while, okay, 246 00:13:42.519 --> 00:13:46.559 because uh, you know, management says to release it only 247 00:13:46.679 --> 00:13:47.240 when you have. 248 00:13:48.960 --> 00:13:51.759 Only when you have some really good things. 249 00:13:52.399 --> 00:13:52.559 You know. 250 00:13:53.120 --> 00:13:56.120 Don't release it willy nilly, so to speak. But I'm 251 00:13:56.159 --> 00:13:58.480 going to release it right now here it is, hold on, 252 00:13:58.679 --> 00:13:59.679 where the hell is it? 253 00:14:00.000 --> 00:14:00.480 So here it is. 254 00:14:00.600 --> 00:14:03.879 You're ready, guys, and don't worry. Is who's on the 255 00:14:03.919 --> 00:14:06.720 board today? Is it Dragon? Is it Dragon? 256 00:14:07.879 --> 00:14:08.000 Oh? 257 00:14:08.120 --> 00:14:11.799 It's okay, it's Shanning because Dragon gets nervous. Don't get nervous. 258 00:14:12.039 --> 00:14:14.840 I've already edited this, but this is what I think 259 00:14:14.919 --> 00:14:18.960 of this guy already. You know, good mother, dirty, rotten 260 00:14:19.039 --> 00:14:22.679 son of a scum sucking no class ass, pimple leeching, 261 00:14:22.799 --> 00:14:27.519 rip off, punk, puking, crap eating chump, degenerate, tard, moronic roode, 262 00:14:27.559 --> 00:14:31.360 turd eating sleeves bag, snake in the grass, vampire, wink 263 00:14:31.440 --> 00:14:35.480 and twit trolling, toad sucking simpleton, dumb ass doofist dirt bag. 264 00:14:36.320 --> 00:14:38.279 There we have more coming up. 265 00:14:47.159 --> 00:14:50.440 Go with a sure thing Denver's Best roofer Excel roofing 266 00:14:50.519 --> 00:14:53.159 dot com. You don't pay a cent until you're content. 267 00:14:56.559 --> 00:14:59.679 Time for an insurance check up free, no obligation. In comparison, 268 00:15:00.080 --> 00:15:03.399 all compass insurance paying too much your coverage at dozens 269 00:15:03.440 --> 00:15:04.399 of insurance companies. 270 00:15:04.519 --> 00:15:07.080 Find out now three o three seven seven one help. 271 00:15:07.279 --> 00:15:09.919 You'll think you're his only customer when you choose Frank 272 00:15:10.000 --> 00:15:12.399 durand the real estate man dot Com to list your 273 00:15:12.480 --> 00:15:16.120 home with Remax Alliance three three nine two zero sixteen 274 00:15:16.159 --> 00:15:24.799 twenty two. Hi Tom Martino, you're troubleshooter. You know, as 275 00:15:24.840 --> 00:15:27.000 if we don't have enough scum to battle in this 276 00:15:27.679 --> 00:15:29.720 Oh man, I'm just so pissed off. 277 00:15:30.720 --> 00:15:34.120 Ah, now you know we're battling. Uh, Larry H. 278 00:15:34.279 --> 00:15:36.799 Miller, let me find that frickin' call. 279 00:15:38.519 --> 00:15:40.960 So this was Larry H. Miller. I'm trying to find 280 00:15:41.000 --> 00:15:44.360 the call. What was her name? Give me your first 281 00:15:44.480 --> 00:15:45.519 name so I can find it. 282 00:15:46.559 --> 00:15:49.639 Anybody, please, Larry Hmiller, Doc Deputy dot. 283 00:15:49.840 --> 00:15:51.159 Her first name was Samantha. 284 00:15:51.399 --> 00:15:51.679 Got it? 285 00:15:51.799 --> 00:15:53.240 Okay, sheep, but now listen to this. 286 00:15:54.759 --> 00:15:57.720 In August, she bought a used twenty twenty Dodge Ram 287 00:15:57.840 --> 00:15:59.080 from Larry H. 288 00:15:59.519 --> 00:16:00.919 Miller. Okay. 289 00:16:01.279 --> 00:16:01.440 Now. 290 00:16:02.799 --> 00:16:07.120 Two weeks later, the dealer said they're having issues with financing. 291 00:16:08.279 --> 00:16:09.000 Larry H. 292 00:16:09.200 --> 00:16:15.480 Miller wanted another five thousand down, then they wanted ten 293 00:16:15.559 --> 00:16:16.360 thousand dollars. 294 00:16:17.279 --> 00:16:18.600 It is in Limbo. 295 00:16:20.519 --> 00:16:25.840 Jesse Censor. The finance manager said it was financed through 296 00:16:27.679 --> 00:16:32.159 partner Colorado credit Union. Now, I want to get the 297 00:16:32.240 --> 00:16:35.200 attorney on for this. If she's going to see Raina, 298 00:16:35.440 --> 00:16:37.559 can we get Raina on the phone because I have 299 00:16:37.679 --> 00:16:41.200 a question for her on this contract and I really 300 00:16:41.279 --> 00:16:42.039 want to get this on. 301 00:16:44.039 --> 00:16:46.240 Do you want that not, Samantha? 302 00:16:46.440 --> 00:16:47.200 Do you want Larry H. 303 00:16:47.279 --> 00:16:48.159 Miller's phone number? 304 00:16:48.679 --> 00:16:50.600 Well, I want it off the air, and I want 305 00:16:50.679 --> 00:16:52.039 Samantha's phone number off the air. 306 00:16:52.159 --> 00:16:54.840 Okay, I'll we're going to you something from here. Let 307 00:16:54.919 --> 00:16:56.679 me ask you something, Doc. How many times did you 308 00:16:56.799 --> 00:17:00.200 call over there? Just twice? Okay it was I was 309 00:17:00.240 --> 00:17:01.080 busy over the weekend. 310 00:17:01.159 --> 00:17:04.960 No, No, that's fine, that's fine, Samantha. You know this 311 00:17:05.200 --> 00:17:07.319 is bull And can we get Raina on? 312 00:17:07.480 --> 00:17:07.759 Please? 313 00:17:07.839 --> 00:17:10.200 Can we try to get Raina on? I think this 314 00:17:10.400 --> 00:17:12.839 is important right now. Let me mark this as pending. 315 00:17:14.160 --> 00:17:16.839 All of this stuff. So so Larry H. Miller the 316 00:17:16.960 --> 00:17:18.680 newest thing on that go ahead? 317 00:17:18.759 --> 00:17:18.920 Doc. 318 00:17:19.039 --> 00:17:19.839 What did she say? 319 00:17:21.160 --> 00:17:25.000 She said that they Samantha received a call this morning 320 00:17:25.440 --> 00:17:28.440 from Larry H. Miller saying that they've called the police 321 00:17:28.839 --> 00:17:31.319 and they have reported the car as stolen. 322 00:17:31.519 --> 00:17:35.240 Yeah, well it will never that, they'll never ever. That's 323 00:17:35.319 --> 00:17:37.400 a bunch of bull. It was stolen. 324 00:17:37.519 --> 00:17:40.599 Come on, First of all, let's just remind everyone Colorado 325 00:17:40.680 --> 00:17:44.079 doesn't prosecute stolen cars anyway. And second of all, she 326 00:17:44.200 --> 00:17:47.200 has a contract. There is no intent to steal this 327 00:17:47.359 --> 00:17:50.640 car whatsoever. And I need to talk to Raina. So 328 00:17:51.240 --> 00:17:55.359 I need some acknowledgment that someone heard me and they're 329 00:17:55.400 --> 00:17:58.240 calling Raina on this deal plus on the previous one. 330 00:17:58.839 --> 00:18:01.039 Can I get some acknowledgement? And can I get an amen? 331 00:18:01.599 --> 00:18:04.599 I feel like a preacher. Now, Uh, Shannon, can you 332 00:18:04.720 --> 00:18:06.079 nudge Kachina please? 333 00:18:06.400 --> 00:18:07.759 I'm afraid i'd knock her over. 334 00:18:08.160 --> 00:18:08.359 Yeah. 335 00:18:08.559 --> 00:18:10.559 Well, just take the momosa out of her hand and 336 00:18:10.720 --> 00:18:15.400 ask her quickly if we're calling her okay? 337 00:18:15.880 --> 00:18:16.000 Uh? 338 00:18:16.079 --> 00:18:19.440 Three oh three seven one three talk seven one three 339 00:18:19.559 --> 00:18:22.920 eight two five five. In my opinion, the three serious 340 00:18:23.039 --> 00:18:26.279 cases pending right now that we have, let me put 341 00:18:26.319 --> 00:18:26.880 this up here. 342 00:18:27.480 --> 00:18:31.839 We have the Larry H. Miller deal. This one is good. 343 00:18:32.160 --> 00:18:38.599 We have the uh justin piece of garbage justin Garcia? 344 00:18:38.759 --> 00:18:39.680 Is that what his name is? 345 00:18:39.799 --> 00:18:39.880 Right? 346 00:18:40.119 --> 00:18:43.880 Justin Garcia? And then we have the uh the other one, 347 00:18:44.599 --> 00:18:51.200 which is the Phil Long Colorado Springs, Phil Long and 348 00:18:51.319 --> 00:18:52.480 Colorado Springs. 349 00:18:53.519 --> 00:18:59.119 That thing is unbelievable to me. That one is uh 350 00:19:00.039 --> 00:19:04.519 hard to believe now is Mark Anya, I know he's 351 00:19:04.559 --> 00:19:05.160 in the studio. 352 00:19:05.319 --> 00:19:07.240 Is theon if not? 353 00:19:07.559 --> 00:19:10.519 I want him to chime in on this Colorado Springs thing. 354 00:19:11.559 --> 00:19:14.200 Then Randy called Friday with the chime Bank thing. We 355 00:19:14.359 --> 00:19:18.000 need to follow up on that one. That's another thing. 356 00:19:18.079 --> 00:19:22.319 It's just I'm telling you people, you sit back, your 357 00:19:22.400 --> 00:19:27.880 rights get trampled. It's unbelievable that there are. 358 00:19:27.880 --> 00:19:31.599 So many scumbags. Randy, what's going on? I just remember 359 00:19:31.680 --> 00:19:34.240 we just started this problem with chime Bank on Friday? 360 00:19:34.880 --> 00:19:36.720 Can you tell us the rest? What's going on? 361 00:19:36.880 --> 00:19:38.519 Sir? Oh? 362 00:19:39.039 --> 00:19:41.640 I kind of gave up on time, but no, no. 363 00:19:41.839 --> 00:19:44.839 Tell us what happened? So people know what you're calling about. 364 00:19:46.200 --> 00:19:51.359 Withdrew money bought park and the parks were wrong, turned 365 00:19:51.400 --> 00:19:55.119 them to the park store and they had to do it. 366 00:19:55.240 --> 00:19:56.839 They didn't have enough cash, so they had to do 367 00:19:56.920 --> 00:20:00.599 it on a car and refunded it. 368 00:20:01.000 --> 00:20:04.160 So remember you booked did you buy parts online? Randy? 369 00:20:05.319 --> 00:20:05.680 No? In? 370 00:20:06.880 --> 00:20:07.880 And what store was it? 371 00:20:08.960 --> 00:20:12.960 Okay, now listen to this people, you need to know this. 372 00:20:13.359 --> 00:20:17.839 So he buys parts at O'Reilly's and and then why 373 00:20:17.920 --> 00:20:19.559 did you take them back? 374 00:20:20.880 --> 00:20:21.880 Because they were all wrong? 375 00:20:22.799 --> 00:20:23.119 Okay? 376 00:20:23.279 --> 00:20:25.839 And they didn't dispute you returning them? 377 00:20:25.960 --> 00:20:26.079 Right? 378 00:20:27.079 --> 00:20:27.119 No? 379 00:20:27.359 --> 00:20:33.000 No, okay, now you return the parts and they and 380 00:20:33.119 --> 00:20:34.240 they issued a credit. 381 00:20:34.400 --> 00:20:36.599 Right, they issued a credit. 382 00:20:36.680 --> 00:20:38.400 They didn't have enough cats, so they had to do 383 00:20:38.440 --> 00:20:39.039 it on a card. 384 00:20:39.880 --> 00:20:42.039 They so, what did they issue a gift card or 385 00:20:42.079 --> 00:20:42.759 what kind of card? 386 00:20:43.599 --> 00:20:45.920 No, they issued it back in my Time account. 387 00:20:45.960 --> 00:20:50.039 Now your Chime debit card? 388 00:20:51.119 --> 00:20:52.759 Yeah, okay. 389 00:20:53.519 --> 00:20:56.480 And and when they issued that back to your Chime 390 00:20:56.599 --> 00:20:58.519 debit card, then what did Chime do? 391 00:21:00.160 --> 00:21:01.039 Froze my account? 392 00:21:01.440 --> 00:21:05.960 Told me I needed to issue uh receipts where I 393 00:21:06.079 --> 00:21:08.039 paid for it with the Time card And I said, 394 00:21:08.079 --> 00:21:11.519 I paid cash and they didn't have cash to refund it, 395 00:21:11.599 --> 00:21:13.200 so they needed to put it back to my bank. 396 00:21:13.440 --> 00:21:15.599 They said, well it's frozen. 397 00:21:15.680 --> 00:21:20.039 We need to figure out, you know, how you spent 398 00:21:20.160 --> 00:21:20.640 this money. 399 00:21:20.680 --> 00:21:22.160 I need receipts and I sent them all. 400 00:21:22.799 --> 00:21:26.279 So are they saying there they don't want that credit 401 00:21:26.400 --> 00:21:27.359 going to your bank account? 402 00:21:27.519 --> 00:21:29.759 But but isn't that an issue. 403 00:21:29.480 --> 00:21:31.279 Between O'Reilly's and the bank? 404 00:21:31.640 --> 00:21:34.640 Are they doubting that O'Reilly's really issued the credit. 405 00:21:36.039 --> 00:21:37.599 I have no idea on that part. 406 00:21:37.680 --> 00:21:41.519 But where you said that, uh, is it between O'Reilly's 407 00:21:41.559 --> 00:21:46.160 and Time. That's where O'Reilly stepped up, canceled the uh 408 00:21:48.039 --> 00:21:51.319 refund two times and gave me cash, and now they're 409 00:21:51.359 --> 00:21:52.720 going after time myself. 410 00:21:53.640 --> 00:21:56.440 So O'Reilly's finally just gave you cash? 411 00:21:57.599 --> 00:21:57.759 Yep? 412 00:21:59.559 --> 00:21:59.880 Okay. 413 00:22:00.480 --> 00:22:05.279 You know what Chime Bank, I don't understand where they 414 00:22:05.480 --> 00:22:09.599 get the audacity, where they have the balls to just 415 00:22:10.160 --> 00:22:14.839 say that a credit issued from a legitimate merchant. 416 00:22:14.319 --> 00:22:15.319 Is not legitimate. 417 00:22:19.039 --> 00:22:22.519 I just can't believe it. I just you know, why 418 00:22:22.759 --> 00:22:26.119 are banks? Why are people ripping people off? You know, 419 00:22:26.400 --> 00:22:28.519 Chime Bank? Who is chime anyway? 420 00:22:28.519 --> 00:22:30.480 I've never heard of these clowns. Who are they. 421 00:22:32.599 --> 00:22:32.799 Right? 422 00:22:33.960 --> 00:22:35.200 They're just are they. 423 00:22:35.240 --> 00:22:36.359 Just an online bank? 424 00:22:37.279 --> 00:22:37.480 Yeah? 425 00:22:39.440 --> 00:22:43.119 Okay, well that's why, because they're not a real bank 426 00:22:43.720 --> 00:22:50.400 in my opinion. So Chime bank, man, is anyone as 427 00:22:50.480 --> 00:22:53.559 pissed off as I am right now? I don't think 428 00:22:53.640 --> 00:22:57.880 that's possible. Now, Mark, is this ridiculous? Can you believe 429 00:22:58.000 --> 00:23:00.519 what we're facing? I don't know what they're I don't 430 00:23:00.559 --> 00:23:04.559 know anything about Chime Bank. I'm not sure though. Maybe 431 00:23:04.680 --> 00:23:07.559 they think it's fraudulent because all of a sudden, there's 432 00:23:07.599 --> 00:23:09.640 a refund showing up, there's a. 433 00:23:09.680 --> 00:23:12.960 Refund hold on, there's a credit that did not correspond 434 00:23:13.240 --> 00:23:13.839 with a spend. 435 00:23:14.000 --> 00:23:15.680 Something triggered something. 436 00:23:15.640 --> 00:23:16.440 And that's what it is. 437 00:23:16.559 --> 00:23:20.680 There was no corresponding charge on the debit for the credit. 438 00:23:20.759 --> 00:23:23.759 And I guess my big major point though, is I 439 00:23:23.839 --> 00:23:28.119 don't think there's somebody sitting there looking at this and going, oh, 440 00:23:28.160 --> 00:23:31.279 we're gonna screw this now. I think some red flag 441 00:23:31.400 --> 00:23:33.480 in their system popped and that's what happened. 442 00:23:33.519 --> 00:23:37.440 But you're right, But if a legitimate merchant gives me 443 00:23:37.680 --> 00:23:41.720 money on my debit card, the question is would it 444 00:23:42.240 --> 00:23:45.160 do a red flag because there was no corresponding spend. 445 00:23:45.440 --> 00:23:47.599 I can see where that could happen. You can see 446 00:23:47.640 --> 00:23:52.680 where that could happen, right, Randy, Yeah, I do. But 447 00:23:52.799 --> 00:23:54.839 then why would they keep your money? Though? That's the 448 00:23:54.920 --> 00:23:56.119 part that pissed me off. 449 00:23:56.400 --> 00:23:58.839 They wouldn't give it back to They wouldn't give it 450 00:23:58.920 --> 00:24:00.640 back to O'Reilly's and give it to you. 451 00:24:00.839 --> 00:24:02.799 So this is where banks pissed me off. 452 00:24:02.839 --> 00:24:06.880 They start profiting on mistakes and they start debanking people. 453 00:24:07.079 --> 00:24:08.400 Didn't they close your account? 454 00:24:09.359 --> 00:24:09.720 They did? 455 00:24:10.680 --> 00:24:17.240 I mean, gosh, oh my god, this is unbelievable. 456 00:24:17.640 --> 00:24:20.960 Thank God for this show. People, would you please spread 457 00:24:21.000 --> 00:24:24.480 the word. I mean, if we lose our power We're screwed. 458 00:24:24.640 --> 00:24:28.920 We are absolutely screwed. I'm Tom martinro We have more 459 00:24:29.079 --> 00:24:31.400 coming up on the Troubleshooter Show. 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Time for an insurance checkup free, 471 00:25:13.160 --> 00:25:16.839 no obligation. In comparison, call Compass Insurance. Pay too much 472 00:25:17.000 --> 00:25:19.920 your coverage at dozens of insurance companies find out now 473 00:25:20.039 --> 00:25:22.279 three O three seven to seven to one help. You'll 474 00:25:22.319 --> 00:25:25.079 think you're his only customer when you choose Frank durand 475 00:25:25.079 --> 00:25:27.480 the real estate Man dot com to list your home 476 00:25:27.759 --> 00:25:30.880 with Remax Alliance three all three nine to zero sixteen 477 00:25:30.960 --> 00:25:37.240 twenty two Hi Tom Martine, What a busy day. I 478 00:25:37.359 --> 00:25:41.559 am so pissed off at everything. I'm sorry. 479 00:25:41.599 --> 00:25:44.799 Hey, that chime stuff. By the way, that's really high 480 00:25:44.920 --> 00:25:45.519 risk stuff. 481 00:25:45.599 --> 00:25:45.759 Man. 482 00:25:45.799 --> 00:25:49.039 It's made for people with extremely low incomes. They don't 483 00:25:49.079 --> 00:25:52.279 look at past issues like with check systems, like with 484 00:25:52.480 --> 00:25:55.960 other banks. So if they even consider it a little 485 00:25:56.000 --> 00:25:59.359 bit of fraud because of their clientele, they close the account. 486 00:25:59.440 --> 00:26:04.079 You can really wow. Okay, yes, you can use my 487 00:26:04.200 --> 00:26:06.400 phone to make the calls. I'm gonna put Mark and 488 00:26:06.480 --> 00:26:11.000 seues up soon. And looks good, guys, looks really good. 489 00:26:11.160 --> 00:26:11.799 So there you go. 490 00:26:12.680 --> 00:26:14.759 Well, now I'm cutting off Mark once I put it 491 00:26:14.880 --> 00:26:16.799 up there. That's not me doing well me it is. 492 00:26:16.920 --> 00:26:20.359 Let me check that again. But in any case, I 493 00:26:20.720 --> 00:26:25.920 just I just really believe that people are being taken 494 00:26:26.000 --> 00:26:28.079 advantage of. I don't know how else to put it. 495 00:26:28.279 --> 00:26:30.759 Oh, there it is. I'm straightening it out. Sorry, my fault. 496 00:26:31.119 --> 00:26:31.680 Let me do this. 497 00:26:32.319 --> 00:26:33.039 That is better. 498 00:26:33.640 --> 00:26:35.680 Let me do that. Let me so I'm. 499 00:26:35.519 --> 00:26:37.480 Adjusting our camera folks. Sorry about that. 500 00:26:37.720 --> 00:26:40.559 Okay, mind if I jump on that contractor topic three or. 501 00:26:40.599 --> 00:26:43.599 Three seven to one to three, talk the contractor topic. 502 00:26:44.000 --> 00:26:47.559 Hold on, let me get this over to Mark and seues. Okay, 503 00:26:49.000 --> 00:26:52.440 we were talking about that sixty two thousand dollars on 504 00:26:52.640 --> 00:26:53.960 that piece of garbage. 505 00:26:54.640 --> 00:26:59.480 Uh, justin Garcia took sixty two grand. Let me get 506 00:26:59.519 --> 00:27:02.680 to a watch here, Henry go ahead, Hey guys, it's 507 00:27:02.680 --> 00:27:04.480 Henry's go ahead. Excel roofing. 508 00:27:04.839 --> 00:27:08.000 And it's disappointing to hear this stuff because it just 509 00:27:08.160 --> 00:27:09.880 happens over and over. 510 00:27:10.079 --> 00:27:12.160 And over again over, especially in roofing. 511 00:27:12.359 --> 00:27:15.440 The most important thing for consumers is to realize that 512 00:27:15.680 --> 00:27:18.640 contractors are bad money managers. 513 00:27:18.880 --> 00:27:21.359 You see them driving around these nice trucks. They have 514 00:27:21.519 --> 00:27:22.400 all these payments. 515 00:27:22.720 --> 00:27:26.200 You really want to trust somebody with sixty thousand, even 516 00:27:26.240 --> 00:27:28.960 ten thousand dollars like that? I mean, you are removing 517 00:27:29.160 --> 00:27:33.559 all responsibility from these poor money managers to complete your project. 518 00:27:33.880 --> 00:27:35.480 It is such a risk. 519 00:27:35.839 --> 00:27:37.720 And when you have a GC, like if we work 520 00:27:37.759 --> 00:27:40.480 for a general contractor, we get paid in phases. We 521 00:27:40.839 --> 00:27:44.039 never get paid up front. It is so important to 522 00:27:44.119 --> 00:27:48.079 find any contractor that doesn't take full payment. If you 523 00:27:48.279 --> 00:27:51.400 have to make a small deposit, that is okay, but 524 00:27:51.519 --> 00:27:54.960 you really just you eliminate all responsibility from them. If 525 00:27:55.000 --> 00:27:57.359 you pay them up front, they'll take that money and 526 00:27:57.440 --> 00:27:58.799 you don't know what's gonna happen. 527 00:27:58.920 --> 00:27:59.680 I totally agree. 528 00:27:59.720 --> 00:28:02.359 Even if you trust them, what happens if something happens 529 00:28:02.440 --> 00:28:05.200 to them personally and they need cash, guess where they're 530 00:28:05.240 --> 00:28:05.799 tapping into. 531 00:28:05.920 --> 00:28:08.599 It's your account, your money for your project. 532 00:28:08.680 --> 00:28:10.839 How many times have we said that, Mark? How many 533 00:28:10.920 --> 00:28:11.680 times have we said? 534 00:28:11.799 --> 00:28:14.720 He just said it perfectly though, he's I mean if 535 00:28:14.799 --> 00:28:16.799 we wouldn't have a show, if people didn't give money 536 00:28:16.880 --> 00:28:19.960 up front front. Yeah, it's it's so hard. And then 537 00:28:20.000 --> 00:28:21.119 also these contracts. 538 00:28:21.400 --> 00:28:24.200 These guys they put these clauses in their contract, in 539 00:28:24.240 --> 00:28:26.680 this tiny fine print with pages, and they. 540 00:28:26.720 --> 00:28:33.279 Expect consumers to read that ridiculous. Well, of course it is. 541 00:28:33.440 --> 00:28:35.960 But you know that's what That's what a lot of 542 00:28:36.039 --> 00:28:36.680 our calls are. 543 00:28:37.440 --> 00:28:39.880 Listen, man, First of all, do you believe that a 544 00:28:39.960 --> 00:28:41.519 detective I think they made that. 545 00:28:41.599 --> 00:28:44.119 I don't think a real detective called. I don't think 546 00:28:44.160 --> 00:28:47.400 a detective would call or a friend of them. This 547 00:28:47.599 --> 00:28:50.480 is this is this thing with Larry H. Miller is wrong? 548 00:28:51.160 --> 00:28:51.799 Have we gotten this? 549 00:28:52.559 --> 00:28:53.759 I have the I have the name. 550 00:28:53.839 --> 00:28:56.839 I'm trying to find out what department he's with, and just. 551 00:28:56.960 --> 00:28:58.519 Give me the name. Give me the name so I 552 00:28:58.559 --> 00:29:01.160 can give it to demand right now. His name is 553 00:29:01.240 --> 00:29:02.200 Detective Derry. 554 00:29:02.799 --> 00:29:04.240 The isn't David E. 555 00:29:04.720 --> 00:29:05.359 R R Y. 556 00:29:06.079 --> 00:29:10.680 Detective Derry Dimitri se a phone number in the department. 557 00:29:11.240 --> 00:29:12.880 You're gonna call him? Good? Yeah? 558 00:29:12.920 --> 00:29:13.119 Yeah. 559 00:29:13.480 --> 00:29:16.640 How can you say they have a contract to buy you? 560 00:29:17.559 --> 00:29:19.880 They say, I have no idea what you guys are 561 00:29:19.920 --> 00:29:20.559 talking about. 562 00:29:20.880 --> 00:29:21.359 What is it? 563 00:29:21.839 --> 00:29:23.880 Okay, let me explain this for them. I mean, I 564 00:29:24.000 --> 00:29:26.319 p you guys talking about Larry H. Miller, but I've 565 00:29:26.359 --> 00:29:28.599 never heard what the damn problem is. Okay, here's what 566 00:29:28.720 --> 00:29:28.960 it is. 567 00:29:29.720 --> 00:29:33.440 Samantha went to Larry H. Miller to buy a used 568 00:29:33.559 --> 00:29:38.680 twenty twenty Dodge Ram. Two weeks later, the dealer said, 569 00:29:38.880 --> 00:29:43.079 the old callback mark, we're having trouble with the financing, 570 00:29:43.200 --> 00:29:45.519 even though they let her take the car and said 571 00:29:45.519 --> 00:29:47.720 it was finance and gave her the keys, and they 572 00:29:47.759 --> 00:29:49.039 say it's contingent. 573 00:29:48.640 --> 00:29:50.240 On financing Larry H. Miller. 574 00:29:50.240 --> 00:29:53.240 In my opinion, they they did it right now. They 575 00:29:53.319 --> 00:29:55.799 say they're having trouble. Now they need ten grand down 576 00:29:56.039 --> 00:30:00.599 ten grand ten grand. Well, just bring the car back 577 00:30:00.680 --> 00:30:02.960 and call it back. Hold on, Yeah, well they want 578 00:30:03.000 --> 00:30:05.480 her to bring it back. But now here's the problem. 579 00:30:05.960 --> 00:30:08.440 She has a contract and they won't honor it. You 580 00:30:08.559 --> 00:30:12.440 know we've seen this before. Jesse Censer is the finance manager. 581 00:30:12.599 --> 00:30:15.799 Do we have that contract at Larry H. Miller? I 582 00:30:15.920 --> 00:30:19.680 think she's wait, do we have that? Let me let 583 00:30:19.720 --> 00:30:21.480 me do away with this here. 584 00:30:21.759 --> 00:30:22.039 Okay. 585 00:30:22.039 --> 00:30:23.680 I'm sorry, I don't know why I'm getting that call 586 00:30:23.759 --> 00:30:24.039 right now. 587 00:30:24.200 --> 00:30:27.519 Okay, So here's the deal. So Larry H. 588 00:30:27.680 --> 00:30:30.799 Miller says, you know, we need you to sign a 589 00:30:30.880 --> 00:30:33.839 new contract and right now. 590 00:30:34.240 --> 00:30:36.359 Supposedly Larry H. 591 00:30:36.519 --> 00:30:41.440 Miller reported it stolen, which is disingenuous and in my opinion, 592 00:30:41.599 --> 00:30:44.640 false reporting. And I can't believe detectives will call and 593 00:30:44.759 --> 00:30:46.720 threaten her to take the car back. 594 00:30:47.079 --> 00:30:49.279 I just can't believe it. Willing to take the car 595 00:30:49.400 --> 00:30:55.799 back and not charge her anything, is my question. I 596 00:30:55.880 --> 00:30:58.640 don't know that. Actually ask Larry H. Miller if they'll 597 00:30:58.680 --> 00:30:59.920 take the car, But what do you need? I just 598 00:31:00.119 --> 00:31:02.880 tell me, can you meser your passports at the US? 599 00:31:03.200 --> 00:31:03.319 Oh? 600 00:31:03.359 --> 00:31:07.039 I'm sorry, Uh yeah, he's using my phone now because 601 00:31:09.480 --> 00:31:13.160 well that was actually my phone. It's not it's not disconnected. 602 00:31:13.240 --> 00:31:16.400 But anyway, this detective you know what got into You 603 00:31:16.480 --> 00:31:17.960 can just dial any number you want. 604 00:31:18.240 --> 00:31:18.519 Okay. 605 00:31:18.839 --> 00:31:21.920 So, so folks, this is live radio we're investigating on 606 00:31:22.000 --> 00:31:22.240 the air. 607 00:31:22.480 --> 00:31:24.480 Larry H. Miller is trying to put the screws to 608 00:31:24.480 --> 00:31:27.000 this woman. I'd like to know why they say she 609 00:31:27.119 --> 00:31:27.680 has to put. 610 00:31:27.519 --> 00:31:30.000 Another ten grand down. I want to know if they'll 611 00:31:30.079 --> 00:31:31.480 undo the deal free of charge. 612 00:31:31.960 --> 00:31:34.079 Then what haves a contract that I could look at? 613 00:31:34.160 --> 00:31:35.039 Does anybody have it? 614 00:31:35.279 --> 00:31:36.960 Can somebody give me rain Is number? I'm going to 615 00:31:37.000 --> 00:31:39.359 call her directly on my uh, on my phone because 616 00:31:39.440 --> 00:31:40.640 I'll text it to you, Tommy. 617 00:31:40.759 --> 00:31:41.839 For some reason? 618 00:31:42.079 --> 00:31:45.799 Uh, did she disappear from the universe or what? Because 619 00:31:45.920 --> 00:31:48.880 I've been asking Friday. Yeah, I've been asking to get 620 00:31:48.920 --> 00:31:51.039 her on the show for six days now. Yeah, she 621 00:31:51.279 --> 00:31:53.920 hasn't been able to so so something's up. 622 00:31:54.200 --> 00:31:56.799 I just need to know. Did we call her this 623 00:31:57.119 --> 00:32:01.799 morning for the show today? Right now? Has anyone called her? 624 00:32:01.880 --> 00:32:04.519 That's a quick yes or no, Kelly, she is working 625 00:32:04.680 --> 00:32:07.319 on getting her, tom What does that mean? Did she 626 00:32:07.559 --> 00:32:10.839 call and it didn't answer me? Get text her? 627 00:32:11.240 --> 00:32:12.960 She's got to get the text and she's got a 628 00:32:13.039 --> 00:32:14.119 text back, Tom. 629 00:32:14.599 --> 00:32:16.400 Yes, sir, contest man, calm down. 630 00:32:17.640 --> 00:32:22.119 I have actually left her message and called her office. 631 00:32:22.799 --> 00:32:25.880 She's in a meeting right now and she's going to 632 00:32:26.039 --> 00:32:28.200 get back to us as soon as possible. 633 00:32:28.440 --> 00:32:31.519 Okay, thank you very much. Now, Carol, back to you. 634 00:32:31.799 --> 00:32:35.119 I gotta take this break. We're really busy today, people 635 00:32:35.559 --> 00:32:37.480 chasing liars, cheats and ripoffs. 636 00:32:37.519 --> 00:32:39.480 Hang on, please, we got more coming up. 637 00:32:41.680 --> 00:32:44.960 Go with a sure thing Denver's best roofer Excel Roofing 638 00:32:45.039 --> 00:32:47.640 dot com. You don't pay a cent until you're content. 639 00:32:51.079 --> 00:32:54.240 Time for an insurance checkup free, no obligation. In comparison, 640 00:32:54.400 --> 00:32:57.920 call Compass Insurance paying too much your coverage at dozens 641 00:32:57.960 --> 00:33:00.680 of insurance companies find out now three oh three seven 642 00:33:00.799 --> 00:33:03.799 seven one help. You'll think you're his only customer when 643 00:33:03.799 --> 00:33:06.079 you choose Frank durand the real estate Man dot com 644 00:33:06.319 --> 00:33:09.440 to list your home with Remax Alliance three oh three 645 00:33:09.559 --> 00:33:14.839 nine two zero sixteen twenty two. Hi Tom Martino, you're 646 00:33:14.880 --> 00:33:17.720 troubleshooter at three O three seven one three talk seven. 647 00:33:17.519 --> 00:33:21.519 One three eight two five five. So Larry H. Miller, Huh. 648 00:33:22.079 --> 00:33:26.359 They supposedly this woman got a call from a detective 649 00:33:26.440 --> 00:33:28.279 saying she's gonna be arrested. 650 00:33:29.759 --> 00:33:32.640 Where she's not with us right now? Is she on 651 00:33:32.720 --> 00:33:33.039 the line? 652 00:33:33.119 --> 00:33:36.160 No? But but what did we find out about that? 653 00:33:36.640 --> 00:33:40.759 By the way, Deputy d uh, this was a supposedly 654 00:33:40.960 --> 00:33:42.319 detective Darra. 655 00:33:42.279 --> 00:33:43.039 Or something like that. 656 00:33:43.759 --> 00:33:44.200 Gues Tom. 657 00:33:44.279 --> 00:33:46.799 Samantha gave me the name and phone number of an 658 00:33:46.839 --> 00:33:50.880 alleged detective whose name is Brian Darry. A few minutes ago. 659 00:33:50.960 --> 00:33:53.519 I called him and he told me he's not a 660 00:33:53.599 --> 00:33:58.160 police detective, he's a private detective. And then he said 661 00:33:58.279 --> 00:34:01.279 that this is a very bad time talk understand that. 662 00:34:01.319 --> 00:34:02.400 He's a private detective. 663 00:34:02.400 --> 00:34:05.240 He's and he called and said, she's going to be arrested, 664 00:34:05.480 --> 00:34:08.159 so we need to let did you let her know? No? 665 00:34:08.440 --> 00:34:11.119 I came in here to tell you this. So so 666 00:34:11.320 --> 00:34:15.719 this is a private detective. No put up by Larry H. Miller, 667 00:34:15.800 --> 00:34:17.880 No doubt. That's scumbags. 668 00:34:17.920 --> 00:34:18.039 Man. 669 00:34:18.119 --> 00:34:20.199 What scum bags are they? 670 00:34:21.000 --> 00:34:23.079 Not only do they sell a car and try to 671 00:34:23.119 --> 00:34:25.239 get her to come back and bring the car back. 672 00:34:25.760 --> 00:34:28.320 Now they say, oh, now you're going to be arrested, 673 00:34:28.360 --> 00:34:31.159 and they have some guy call up claiming to be 674 00:34:31.280 --> 00:34:33.639 a cop that's going to arrest her. 675 00:34:35.280 --> 00:34:36.039 I'm speechless. 676 00:34:36.400 --> 00:34:39.239 Yeah, we got more on this coming up, folks, plus 677 00:34:39.320 --> 00:34:41.320 all of your calls three oh three, seven to one 678 00:34:41.440 --> 00:34:41.960 three talk. 679 00:34:42.320 --> 00:34:43.719 If we don't do it, who will? 680 00:34:44.360 --> 00:34:47.960 For God's sakes, there are more ripoffs out there. Every 681 00:34:48.280 --> 00:34:55.800 single day. Go with a sure thing Denver's Best roofer 682 00:34:55.960 --> 00:34:57.280 Excel Roofing dot com. 683 00:34:57.480 --> 00:35:03.079 You don't pay a cent until you're content. Wait time 684 00:35:03.159 --> 00:35:06.400 for an insurance check up free, no obligation comparison call 685 00:35:06.559 --> 00:35:09.800 Compass Insurance paying too much your coverage at dozens of 686 00:35:09.880 --> 00:35:12.840 insurance companies. Find out now three oh three seven seven 687 00:35:12.840 --> 00:35:13.440 to one help. 688 00:35:13.639 --> 00:35:16.239 You'll think you're his only customer when you choose Frank 689 00:35:16.320 --> 00:35:18.719 durand the real estate Man dot com to list your 690 00:35:18.800 --> 00:35:21.920 home with Remax Alliance three oh three nine two zero 691 00:35:22.039 --> 00:35:23.159 sixteen twenty two. 692 00:35:28.840 --> 00:35:31.400 Ripped News. 693 00:35:32.400 --> 00:35:34.159 You need advice so you don't have. 694 00:35:36.400 --> 00:35:38.800 Come run anxious as fast as we can. 695 00:35:40.079 --> 00:35:41.400 Shooter's gonna help. 696 00:35:41.679 --> 00:35:47.760 Come man, this is the Troubleshooter Show. No Tom Martino, 697 00:35:49.800 --> 00:35:53.320 Hi Tom Martino, your trouble shooter. Welcome to the show. 698 00:35:53.440 --> 00:35:56.360 Three oh three seven one three talk three oh three 699 00:35:56.519 --> 00:35:58.760 seven one three eight two five five Real quick, Henry, 700 00:35:59.199 --> 00:36:01.000 Excel Roofing. We have full lines, but I want to 701 00:36:01.000 --> 00:36:05.199 ask you real quick here do you do roofing through 702 00:36:05.320 --> 00:36:06.400 October November? 703 00:36:06.440 --> 00:36:07.079 When do you stop? 704 00:36:07.440 --> 00:36:09.800 Absolutely? You know we can roof as long as the 705 00:36:09.880 --> 00:36:13.000 temperature is high enough. That's that's our main factor. If 706 00:36:13.039 --> 00:36:16.000 it snows, usually in Denver, it melts away pretty quickly. 707 00:36:16.320 --> 00:36:18.079 You know, we want to be roofing right above like 708 00:36:18.199 --> 00:36:20.400 thirty degrees. If it gets a little hotter than that 709 00:36:20.559 --> 00:36:23.559 with nice weather and sunshine usually thats so in other. 710 00:36:23.519 --> 00:36:27.360 Where's above freezing? You're fine if it's sunny. Yes, yeah, okay, 711 00:36:27.920 --> 00:36:29.840 And that's excelroofing dot Com. 712 00:36:30.000 --> 00:36:32.320 Let's go to the phone. Stay, hey, hey, real quick. Yes, 713 00:36:32.760 --> 00:36:36.039 this Larry H. Miller. They have a one hundred percent 714 00:36:36.239 --> 00:36:39.840 seller's right to cancel that both of them acknowledged in 715 00:36:39.960 --> 00:36:44.360 this with signatures on the actual agreement. And it goes 716 00:36:44.480 --> 00:36:47.599 right into the reasoning meaning they can't get financed and 717 00:36:47.719 --> 00:36:50.920 the cars do back immediately if they use this clause. 718 00:36:51.400 --> 00:36:54.360 And that's okay, and it's in her contract. Yep, I'm 719 00:36:54.400 --> 00:36:57.679 staring at okay, okay, let me tell Dimitri about that. 720 00:36:58.000 --> 00:37:00.519 And and here's the deal. Is she refusing? 721 00:37:01.360 --> 00:37:03.159 Here's what I want to know. Were they trying to 722 00:37:03.280 --> 00:37:05.199 charge her? Why would she not bring it back? Can 723 00:37:05.239 --> 00:37:08.280 we get her on the phone. Please, Let's get her 724 00:37:08.360 --> 00:37:10.880 on the phone and and see what's going on. I 725 00:37:10.960 --> 00:37:12.760 don't know I d's talking to her right now, but 726 00:37:12.840 --> 00:37:17.079 I'll go see we need uh. Okay, but but here's 727 00:37:17.119 --> 00:37:19.159 the deal. They have a clause in their contract that 728 00:37:19.320 --> 00:37:22.559 allows them to cancel and allows her to cancel, but 729 00:37:22.679 --> 00:37:27.400 no penalties. And I want to know from her. Let's 730 00:37:27.440 --> 00:37:30.000 get her on the line. You're waiting for the GM. 731 00:37:30.079 --> 00:37:32.079 That's good. Hey, here's what I want to do. It 732 00:37:32.159 --> 00:37:35.119 says seller's right to cancel, and they both signed it, 733 00:37:35.559 --> 00:37:37.760 and then you go down and actually read it. It's 734 00:37:37.800 --> 00:37:40.599 for exactly what they're doing. And they both agree that 735 00:37:40.719 --> 00:37:44.079 they'll deliver the car back immediately. So she agreed she'll 736 00:37:44.119 --> 00:37:45.440 deliver the car back immediately. 737 00:37:45.559 --> 00:37:48.320 They have a problem. Okay, So I need to get 738 00:37:48.360 --> 00:37:51.199 her on the air with now. Listen, I think it's 739 00:37:51.360 --> 00:37:54.199 jacked to begin with. That they that they roll the 740 00:37:54.239 --> 00:37:58.000 car to begin with, it's jacked. It's terrible. I still 741 00:37:58.400 --> 00:38:01.360 have my opinion that it's terrible way to do business. 742 00:38:02.360 --> 00:38:06.079 Now, if the loan got. 743 00:38:05.960 --> 00:38:08.400 Screwed up because she lied about her credit or something, 744 00:38:08.599 --> 00:38:09.559 that's a different story. 745 00:38:10.199 --> 00:38:12.760 But here's the deal. And I was looking at that, 746 00:38:13.559 --> 00:38:16.039 I was looking at her income statement and I have 747 00:38:16.119 --> 00:38:18.760 a hard time believing it. I'll say that, do you 748 00:38:18.840 --> 00:38:21.400 think she lied? I don't know if she lied or not, 749 00:38:21.639 --> 00:38:23.119 but she's on the. 750 00:38:23.159 --> 00:38:29.119 Line right now, Samanthadamantha, Samantha, Yes, when they asked you 751 00:38:29.239 --> 00:38:32.320 to take the car back for an extra five or 752 00:38:32.400 --> 00:38:38.559 ten down, did they say why? They just said we 753 00:38:38.639 --> 00:38:42.719 need more money. They didn't say why, so. 754 00:38:42.800 --> 00:38:45.679 They didn't say like we couldn't get you financed. They 755 00:38:45.840 --> 00:38:48.480 just said, hey, we want ten more grand. I simply 756 00:38:48.519 --> 00:38:50.320 don't believe it. No offense, no mark. 757 00:38:50.559 --> 00:38:53.079 They did say there was a problem with financing to her, 758 00:38:53.360 --> 00:38:55.320 but they didn't tell her what the problem was. 759 00:38:58.159 --> 00:39:00.880 Now, Samantha, I want to know something. 760 00:39:01.760 --> 00:39:06.760 Did you make any misinformation on your credit report, on 761 00:39:06.920 --> 00:39:11.519 your excuse me, on your finance information like that income, 762 00:39:12.039 --> 00:39:14.920 your income, your your bills, all of that. 763 00:39:16.880 --> 00:39:19.880 Mark, What did you find hard to believe? Well, okay, 764 00:39:20.000 --> 00:39:22.199 a VET tech at eighty five hundred a month, that's 765 00:39:22.199 --> 00:39:24.000 what I find hard to believe. And the only reason 766 00:39:24.039 --> 00:39:25.880 I say that is I know two VET texts. 767 00:39:26.960 --> 00:39:29.519 Well, eighty five hundred a month doesn't mean anything to me. 768 00:39:29.719 --> 00:39:33.679 So let me see times twelve. I'm sorry, one hundred 769 00:39:33.679 --> 00:39:34.519 and two grand a year. 770 00:39:34.800 --> 00:39:37.239 M Well, I don't know. 771 00:39:37.559 --> 00:39:39.599 Do VET text make over one hundred grand a year? 772 00:39:43.760 --> 00:39:48.760 Samantha, Yes, it's absolutely possible for us to make up 773 00:39:48.800 --> 00:39:51.960 to upwards about one hundred thousand a year and twenty 774 00:39:52.039 --> 00:39:52.960 years into my career. 775 00:39:53.119 --> 00:39:55.400 So yeah, Actually, hey, Samantha, I want to ask you 776 00:39:55.440 --> 00:39:58.199 another question. Did you know there's a clause in there? 777 00:39:58.320 --> 00:40:00.400 Mark? Would you tell her what the clause says in 778 00:40:00.480 --> 00:40:04.559 her contract? Mark? 779 00:40:05.880 --> 00:40:06.159 Is he not? 780 00:40:06.559 --> 00:40:07.400 Okay? Uh? 781 00:40:07.719 --> 00:40:11.519 Samantha. Yeah, it says the seller has a right to cancel, 782 00:40:11.639 --> 00:40:15.440 simple as that, And you actually signed it. It's right 783 00:40:15.519 --> 00:40:17.840 on the main page of the contract. For any reason, 784 00:40:17.920 --> 00:40:21.119 it's not buried. Well, no, it goes into the different reasons, 785 00:40:21.159 --> 00:40:24.400 but the main reason is evident is financing. All of 786 00:40:24.440 --> 00:40:26.960 a sudden, you don't qualify, okay? 787 00:40:27.079 --> 00:40:30.519 And then then the and also the did it say 788 00:40:30.599 --> 00:40:32.559 that the buyer could cancel as well? 789 00:40:32.880 --> 00:40:33.559 Just the seller? 790 00:40:34.280 --> 00:40:34.440 Oh? 791 00:40:35.840 --> 00:40:38.440 And then she agrees to bring it back but not 792 00:40:38.599 --> 00:40:42.119 be charged. Right, Well, I didn't get into the charges. 793 00:40:42.960 --> 00:40:45.559 Oh I thought there was no penalty, Samantha. I don't 794 00:40:45.559 --> 00:40:47.480 know if there's a penalty or not. I mean, I 795 00:40:47.599 --> 00:40:50.400 just samand what reason did you have not to bring 796 00:40:50.559 --> 00:40:51.840 not to take that car back? 797 00:40:53.639 --> 00:40:56.480 We signed the contract in our contract. 798 00:40:56.320 --> 00:40:58.679 Like the contract you signed says they have to right 799 00:40:58.760 --> 00:40:59.239 to cancel. 800 00:40:59.320 --> 00:41:00.519 It and. 801 00:41:04.039 --> 00:41:05.039 How many days was it? 802 00:41:06.000 --> 00:41:09.000 It was seventeen days the first time they contacted us. 803 00:41:09.599 --> 00:41:14.360 Okay, And here's the thing. To Samantha's defense, it does 804 00:41:14.440 --> 00:41:15.199 say ten days. 805 00:41:15.679 --> 00:41:15.880 Yeah. 806 00:41:16.199 --> 00:41:22.320 But to Samantha's defense, here's the thing. On a contract 807 00:41:23.039 --> 00:41:25.679 I have with these dealers, I don't like the way 808 00:41:25.719 --> 00:41:28.960 they do it when they do the finance deals. Raina 809 00:41:29.480 --> 00:41:32.480 an attorney at law who handles a lot of car stuff, 810 00:41:33.000 --> 00:41:36.159 Lemon Los stuff. She's the one that referred Samantha to us, 811 00:41:36.239 --> 00:41:38.840 and I wanted to ask her a question, Reina. This 812 00:41:39.000 --> 00:41:42.199 comes up all the time, and I want to ask 813 00:41:42.320 --> 00:41:46.679 you your opinion on this. Did you look at Samantha's paperwork? 814 00:41:46.760 --> 00:41:47.039 Raina. 815 00:41:48.920 --> 00:41:50.199 I have not looked at her paperwork. 816 00:41:50.360 --> 00:41:53.599 Okay, Reina, attorney at law who deals with car deals. 817 00:41:54.400 --> 00:41:56.440 There are two different scenarios I want to give you, 818 00:41:57.519 --> 00:42:00.239 and we fought the first one I'm going to give 819 00:42:00.280 --> 00:42:03.519 you and in the past and made the dealer take it. 820 00:42:03.719 --> 00:42:04.800 I'm going to explain this to you. 821 00:42:05.679 --> 00:42:09.559 The dealer fills out the buy order, the person is 822 00:42:09.599 --> 00:42:13.039 buying the car. Then they go to the financial paperwork, 823 00:42:14.360 --> 00:42:18.519 and what they say is they give them a truth 824 00:42:18.599 --> 00:42:22.199 and lending statement that tells them the interest rate, the 825 00:42:22.639 --> 00:42:27.519 effective interest rate, the monthly payment, the total payments the lender, 826 00:42:27.760 --> 00:42:30.960 and in the lender field, they put themselves down. They 827 00:42:31.039 --> 00:42:34.239 put the dealer down, and then in the recipient they 828 00:42:34.320 --> 00:42:35.400 put the consumer down. 829 00:42:35.880 --> 00:42:38.159 And then they have in their disclosure. 830 00:42:37.639 --> 00:42:40.880 Somewhere that people check off that this deal is contingent 831 00:42:41.039 --> 00:42:47.239 upon financing. In the past, we have argued that they 832 00:42:47.400 --> 00:42:52.840 put themselves down as the lender. They gave the consumer 833 00:42:52.920 --> 00:42:57.119 the keys and said congratulations on your new car, and we, 834 00:42:57.400 --> 00:42:59.920 in effect say and she had a truth in lending. 835 00:43:00.119 --> 00:43:04.360 I mean, every single item necessary for a loan was 836 00:43:04.480 --> 00:43:07.679 given by the dealer. And even though they say it's 837 00:43:07.800 --> 00:43:12.000 contingent on financing, it has always been my contention that 838 00:43:12.239 --> 00:43:16.280 they are financing it, and they agreed to finance it, 839 00:43:16.599 --> 00:43:22.199 and it doesn't say contingent upon assigning the paperwork. It 840 00:43:22.400 --> 00:43:26.679 says contingent upon financing. And if you look at that 841 00:43:26.880 --> 00:43:28.880 pure contract, it looks like. 842 00:43:29.199 --> 00:43:31.320 The dealer is the lender. 843 00:43:32.039 --> 00:43:35.400 And in the past when we have pressed this issue, 844 00:43:35.880 --> 00:43:39.719 the dealers all of a sudden founded somebody to sell 845 00:43:39.760 --> 00:43:42.599 the loan to, or they had to accept the monthly payment. 846 00:43:42.960 --> 00:43:46.840 Now that was one scenario. How do you feel about 847 00:43:46.880 --> 00:43:50.119 that when they say this is contingent on financing. Yet 848 00:43:50.199 --> 00:43:52.519 they're the ones that put themselves down as a lender 849 00:43:52.840 --> 00:43:56.159 and sign all the paperwork and hander the keys. I mean, 850 00:43:56.760 --> 00:43:59.039 that's not this case. But how do you feel about 851 00:43:59.119 --> 00:44:02.400 those deals? And then they call the consumer back and say, oh, 852 00:44:02.519 --> 00:44:06.280 we couldn't get you financed, now we need more money down. 853 00:44:06.519 --> 00:44:07.599 How do you feel about that? 854 00:44:09.159 --> 00:44:09.360 Yeah? 855 00:44:09.480 --> 00:44:12.599 So I think that you're right in that. 856 00:44:13.159 --> 00:44:16.239 You know, when a dealer gives a loan. 857 00:44:16.480 --> 00:44:19.079 And they make it so that they give you the keys, 858 00:44:19.199 --> 00:44:21.880 and they don't really tell you, hey, we're you know, 859 00:44:22.280 --> 00:44:24.599 this is contingent on financing, and they make it seem 860 00:44:24.719 --> 00:44:28.639 like a final deal, right, and they're the ones who 861 00:44:28.719 --> 00:44:31.800 are in the assignment. But yeah, that says, okay, this 862 00:44:31.920 --> 00:44:33.599 is who the lender is. I think you have a 863 00:44:33.719 --> 00:44:36.400 really good argument that that is the final deal. That 864 00:44:36.480 --> 00:44:40.039 they can't then come back and try to get you know, 865 00:44:40.320 --> 00:44:43.960 more money, more down payment or a higher interest rum. 866 00:44:44.159 --> 00:44:47.440 But that's not the case on this one, guys, Mark Mark, Please, 867 00:44:47.599 --> 00:44:49.440 I just said that was not the case. I have 868 00:44:49.599 --> 00:44:52.400 her on the air for two scenarios, one that I've 869 00:44:52.440 --> 00:44:55.000 always been wondering about and the next thing out of my. 870 00:44:55.079 --> 00:44:57.639 Mouth was going to be. But that's not the case. 871 00:44:57.800 --> 00:45:01.000 In this one with Samantha, they put down in the 872 00:45:01.159 --> 00:45:03.360 lender some credit union mark. 873 00:45:03.400 --> 00:45:05.000 Do you have it in front of you. No, it's 874 00:45:05.119 --> 00:45:07.920 not even that under the lender it doesn't matter. Seller 875 00:45:08.000 --> 00:45:11.079 slash creditor is Larry H. Miller. But on the same 876 00:45:11.199 --> 00:45:15.119 page in the Truth in Lending disclosure, seller's right to 877 00:45:15.320 --> 00:45:19.800 cancel if buyer co buyers sign here, the provisions of 878 00:45:19.920 --> 00:45:24.280 the seller's right to cancel in section whatever on page 879 00:45:24.320 --> 00:45:27.239 four of this contract gives a seller the right to 880 00:45:27.400 --> 00:45:30.679 cancel within ten days and they both agreed to it. 881 00:45:30.920 --> 00:45:33.800 Okay, but hold on, So are you telling me that 882 00:45:33.960 --> 00:45:38.199 in that contract, if they're fully financed and they own 883 00:45:38.280 --> 00:45:41.079 a car, they can come back eight or nine days 884 00:45:41.159 --> 00:45:44.159 later for no reason and cancel it. I didn't say 885 00:45:44.239 --> 00:45:44.920 for no reason. 886 00:45:45.079 --> 00:45:47.280 Okay, what are the reasons? Then? Don't you think we 887 00:45:47.360 --> 00:45:49.480 should know? What are the reasons? I can read them. 888 00:45:49.519 --> 00:45:51.440 I'm happy to read them to you. Read the reasons. 889 00:45:51.559 --> 00:45:53.719 Read the one and by the way, by the way, 890 00:45:53.800 --> 00:45:55.440 I just want to say something, Raina. 891 00:45:55.519 --> 00:45:56.519 I just want to say something. 892 00:45:56.880 --> 00:46:00.280 In this particular case, they did put themselves down as 893 00:46:00.320 --> 00:46:02.639 the creditor. But okay, go ahead, Mark, What are the 894 00:46:02.719 --> 00:46:05.519 reasons they can cancel? Well, basically, it says seller's right 895 00:46:05.599 --> 00:46:06.119 to cancel. 896 00:46:06.280 --> 00:46:09.840 A seller agrees to deliver the vehicle, they will do 897 00:46:09.960 --> 00:46:13.920 their best to locate financing with the exact term shown above. 898 00:46:13.960 --> 00:46:17.440 On this contract. You agree that if seller is unable 899 00:46:17.519 --> 00:46:21.519 to assign this contract within the time period stated below, 900 00:46:21.880 --> 00:46:24.400 that you're going to return the car. That's what Holdan said. 901 00:46:24.480 --> 00:46:27.599 Does it actually say assign it? Yes, damn it. 902 00:46:28.000 --> 00:46:30.639 Now that is a little different than all of the 903 00:46:30.719 --> 00:46:32.199 ones I've seen in the past. 904 00:46:32.800 --> 00:46:36.800 So rain seller elects to cancel per paragraph above, Seller 905 00:46:36.880 --> 00:46:41.159 will give you written notice or any other manner of notice. 906 00:46:42.639 --> 00:46:44.119 I get it, I get it, Hey, Raina. 907 00:46:44.480 --> 00:46:49.559 So in this case, it does say continue, It doesn't 908 00:46:49.719 --> 00:46:54.800 just say contingent upon financing. Mark is reading, but Holds. 909 00:46:54.639 --> 00:46:57.360 Says one more step so she hears this part. If 910 00:46:57.440 --> 00:47:01.599 you do not immediately return the vehicle, Seller may use 911 00:47:01.760 --> 00:47:06.119 this in any legal means to take it back, including repossession, 912 00:47:06.400 --> 00:47:10.079 and you will be liable for all expenses in current period. 913 00:47:10.360 --> 00:47:13.039 And once again, the buyer signed didn't agreed to all this? 914 00:47:13.519 --> 00:47:17.079 Okay, But the whole key point here, Mark is it 915 00:47:17.239 --> 00:47:21.639 doesn't say contingent upon financing. If it did, I think 916 00:47:22.079 --> 00:47:25.159 what Raina said and what I believe is they were 917 00:47:25.760 --> 00:47:29.760 the lender. However, they don't say that. They say contingent 918 00:47:30.039 --> 00:47:32.800 upon assignment. They actually use that word. 919 00:47:34.599 --> 00:47:36.800 Yeah, not only that, it says listen to listen to 920 00:47:36.880 --> 00:47:42.199 how they actually put it this contract. To assigned this contract, 921 00:47:42.320 --> 00:47:45.440 you that you agree that if the seller is unable 922 00:47:45.559 --> 00:47:49.920 to assign this contract within the time period above, which 923 00:47:50.039 --> 00:47:53.880 is the ten days. So it's basically saying we're going 924 00:47:53.960 --> 00:47:56.159 to try to assign it. If we can't assign it 925 00:47:56.239 --> 00:47:58.599 in ten days, you agree to bring it back. 926 00:47:58.719 --> 00:48:01.480 And by the way, I need to say this, for years, 927 00:48:01.559 --> 00:48:04.480 I've been telling dealers that's the way to do it, 928 00:48:04.639 --> 00:48:07.559 to get out of that being the financer deal. For 929 00:48:07.719 --> 00:48:09.920 years I've been saying it, and I didn't think any 930 00:48:09.960 --> 00:48:12.239 Honest to god, I mean, this is the first time 931 00:48:12.320 --> 00:48:16.480 I've ever seen that it's contingent not upon financing, it's 932 00:48:16.679 --> 00:48:19.599 contingent upon assignment. 933 00:48:19.960 --> 00:48:22.360 That does change things, Raina, don't you think? 934 00:48:23.639 --> 00:48:26.000 I agree? I agree. So this is how the law 935 00:48:26.199 --> 00:48:29.800 looks at it. Right, If they if the dealership makes 936 00:48:29.840 --> 00:48:31.880 it so that they see it makes it seem like 937 00:48:31.920 --> 00:48:34.760 it's a final sale, whatever that means. If it seems 938 00:48:34.760 --> 00:48:38.239 like it's a final sale, then they can't then come back. Now, 939 00:48:38.440 --> 00:48:41.199 if there is a provision that says under assignment, you know, 940 00:48:41.639 --> 00:48:43.480 we have to make sure that we can assign this 941 00:48:43.639 --> 00:48:46.599 within the ten days, absolutely they can then drop back 942 00:48:46.679 --> 00:48:49.480 because they have not told you that it's final. You 943 00:48:49.639 --> 00:48:51.840 have signed a document that says that's right. 944 00:48:52.239 --> 00:48:53.159 That's the difference. 945 00:48:53.440 --> 00:48:53.599 Right. 946 00:48:54.119 --> 00:48:57.039 So even in a first case, right, it's let's say 947 00:48:57.159 --> 00:49:01.639 it was a financing, okay, contingent off financing. The reason 948 00:49:01.719 --> 00:49:05.000 that it works against the dealership and makes it final 949 00:49:05.199 --> 00:49:07.559 is because the dealership has provided financing. 950 00:49:07.840 --> 00:49:10.639 That's right, that's right. But in this case, they covered 951 00:49:10.679 --> 00:49:11.199 their asses. 952 00:49:11.639 --> 00:49:14.960 You know, Samantha, Samantha, you probably have to take that 953 00:49:15.159 --> 00:49:15.639 car back. 954 00:49:15.719 --> 00:49:17.760 I'm telling you you do, or you're going to be 955 00:49:17.800 --> 00:49:18.280 in trouble. 956 00:49:18.599 --> 00:49:19.320 I you know. 957 00:49:19.480 --> 00:49:20.199 I am happy. 958 00:49:20.320 --> 00:49:23.760 Mark read that detail in there about assignment. That is 959 00:49:24.039 --> 00:49:29.639 very very important. You understand that, right, Samantha. You do 960 00:49:29.840 --> 00:49:33.719 have a contract, but it was contingent upon assignment, and 961 00:49:33.880 --> 00:49:36.679 it doesn't say they have to notify you in ten days. 962 00:49:37.000 --> 00:49:39.199 It says they have to be able to assign the 963 00:49:39.360 --> 00:49:41.000 contract in ten days. 964 00:49:42.559 --> 00:49:45.679 And then so even if it's after the ten days 965 00:49:45.760 --> 00:49:49.119 that they notify this and told this wasn't happening, it's. 966 00:49:49.000 --> 00:49:51.800 Still well, it said they had ten days to assign it. 967 00:49:52.440 --> 00:49:54.559 It doesn't say they have ten days to notify you. 968 00:49:54.679 --> 00:49:57.079 What if they couldn't get it assigned on the tenth 969 00:49:57.199 --> 00:50:00.119 day and they notify you on the eleventh day, it 970 00:50:00.239 --> 00:50:00.719 does mark. 971 00:50:00.800 --> 00:50:03.360 It doesn't say they have ten days to notifire, does it? 972 00:50:03.719 --> 00:50:03.880 Well? 973 00:50:03.960 --> 00:50:08.519 I read what it said. I mean, yeah, exactly, you 974 00:50:08.679 --> 00:50:12.400 agree that if seller is unable to assign this contract 975 00:50:12.559 --> 00:50:16.639 within this time period to any one of the financial 976 00:50:16.840 --> 00:50:22.199 institutions with whom Seller regularly does business, you agree to 977 00:50:22.239 --> 00:50:26.400 bring it back. So so, basically, Larry H. Miller wrote 978 00:50:26.480 --> 00:50:29.519 that the property for whatever that detective, I mean, the 979 00:50:29.599 --> 00:50:33.400 whole fake detective thing's a different situation. But they're going 980 00:50:33.480 --> 00:50:35.480 to charge you for collections at this point. 981 00:50:35.800 --> 00:50:38.400 Yeah, if they come and get that car, Samantha, according 982 00:50:38.440 --> 00:50:40.880 to that contract, you're gonna be You're gonna pay for 983 00:50:40.960 --> 00:50:45.159 those repossession charges. I gotta I gotta take this break rate, Raina. 984 00:50:46.360 --> 00:50:49.760 I can't tell you how appreciative we are to have you. 985 00:50:50.000 --> 00:50:53.599 To lend uh. You know, to lend a legal opinion on. 986 00:50:53.679 --> 00:50:57.559 These car deals because they're getting very complicated. Most I 987 00:50:57.639 --> 00:51:00.239 will say this dealers have cleaned themselves up a lot 988 00:51:00.320 --> 00:51:02.760 compared to the way they used to be. Samantha, it's 989 00:51:02.880 --> 00:51:06.840 our recommendation. You know our recommendation. Now you know Rate 990 00:51:06.960 --> 00:51:09.679 is not representing you, but from what we're reading, you 991 00:51:09.800 --> 00:51:10.519 need to take that. 992 00:51:10.599 --> 00:51:11.800 Car back to be safe. 993 00:51:12.960 --> 00:51:13.480 Eight eight eight. 994 00:51:13.559 --> 00:51:15.960 Heating dot Com will take care of your heating system. 995 00:51:16.039 --> 00:51:19.760 They do high efficiency electrical systems, especially if you have solar. 996 00:51:19.840 --> 00:51:20.519 You will love them. 997 00:51:20.519 --> 00:51:23.199 They're good, honest people. Call them now before it gets 998 00:51:23.239 --> 00:51:26.039 too cold. Three oh three seven seven zero two seven 999 00:51:26.159 --> 00:51:34.239 seven six Go with a sure thing Denver's best roofer 1000 00:51:34.440 --> 00:51:37.320 Excel Roofing dot com. You don't pay a cent until 1001 00:51:37.360 --> 00:51:43.800 you're content. Time for an insurance checkup free, no obligation. 1002 00:51:43.840 --> 00:51:47.679 In comparison, call Compass Insurance paying too much your coverage 1003 00:51:47.679 --> 00:51:50.360 at dozens of insurance companies find out now three oh 1004 00:51:50.400 --> 00:51:51.519 three seven to seven to one. 1005 00:51:51.679 --> 00:51:51.880 Help. 1006 00:51:52.079 --> 00:51:54.719 You'll think you're his only customer when you choose Frank 1007 00:51:54.800 --> 00:51:57.199 Durand the real estate Man dot com to list your 1008 00:51:57.280 --> 00:52:00.400 home with Remax Alliance three oh three nine to zero 1009 00:52:00.519 --> 00:52:06.599 sixteen twenty two. Hi Tom Martine here, Welcome to the show. 1010 00:52:07.239 --> 00:52:09.679 By the way, renew Home Innovations will do those beautiful 1011 00:52:09.719 --> 00:52:10.400 showers for you. 1012 00:52:11.599 --> 00:52:14.320 They're called shower conversions. They do a beautiful job. 1013 00:52:14.400 --> 00:52:19.280 They look like stone, no maintenance whatsoever, glass panels, no doors, 1014 00:52:19.400 --> 00:52:22.039 no threshold to stumble over, and they do it in 1015 00:52:22.159 --> 00:52:24.280 just two or three days, with seventy two months to pay, 1016 00:52:24.360 --> 00:52:28.199 no interest. Renew home innovations dot com the most beautiful 1017 00:52:28.199 --> 00:52:30.440 showers three h three nine Z are A four to 1018 00:52:30.519 --> 00:52:34.280 two thousand. All right, So Mark was looking at this deal, 1019 00:52:34.360 --> 00:52:36.239 by the way, No, no, let me go to Patrick 1020 00:52:36.320 --> 00:52:37.280 and then we'll talk about this. 1021 00:52:37.840 --> 00:52:38.880 She should be happy. 1022 00:52:38.960 --> 00:52:40.920 They want the car back and want to cancel. At 1023 00:52:40.960 --> 00:52:42.880 this point, it's such a bad deal. 1024 00:52:43.599 --> 00:52:45.199 We do not recommend Larry H. 1025 00:52:45.280 --> 00:52:48.360 Miller. Look at they didn't do anything illegal here. You 1026 00:52:48.440 --> 00:52:52.920 know the way that that contract was written. They can cancel. 1027 00:52:53.119 --> 00:52:56.239 They can't assign the contract. In fact, I applaud them 1028 00:52:56.320 --> 00:53:02.360 for that part. I applaud them for at least putting 1029 00:53:02.400 --> 00:53:05.559 the right wording in there. The assignment of that contract 1030 00:53:06.119 --> 00:53:09.559 could not be done, therefore they can undo it. Most 1031 00:53:09.679 --> 00:53:13.199 dealers don't do that. They just say contingent upon financing. 1032 00:53:13.679 --> 00:53:16.920 Maybe who knows, maybe people heard me bitching and moaning 1033 00:53:16.960 --> 00:53:20.079 all these years and change the wording. I don't know, Patrick, 1034 00:53:21.559 --> 00:53:22.519 what's going on with you? 1035 00:53:22.679 --> 00:53:23.119 Patrick? 1036 00:53:23.320 --> 00:53:23.519 Yes? 1037 00:53:23.639 --> 00:53:24.639 Patrick, what's going on? 1038 00:53:26.079 --> 00:53:27.159 Thanks for hearing me? 1039 00:53:27.719 --> 00:53:28.079 Yes, sir. 1040 00:53:28.320 --> 00:53:32.079 Last July, Last July, on a Monday night, my wife 1041 00:53:32.119 --> 00:53:36.400 had emergency surgery at a war medical center in the 1042 00:53:36.440 --> 00:53:40.280 middle of the night. Of course she was course was 1043 00:53:40.360 --> 00:53:41.559 in the hospital there for. 1044 00:53:41.880 --> 00:53:44.840 What was the emergency? What was the emergency? 1045 00:53:45.840 --> 00:53:51.480 She had a twisted colon, which, Oh my god, I've. 1046 00:53:50.800 --> 00:53:51.159 Heard of it. 1047 00:53:51.559 --> 00:53:54.039 I've heard of it in Great Danes and Saint Bernard's 1048 00:53:54.119 --> 00:53:57.519 and on horses. No, no, I swear to God. I 1049 00:53:58.039 --> 00:54:02.280 mean they like roll round and uh and they twist 1050 00:54:02.320 --> 00:54:04.679 their gut. I'm serious when I tell you that she 1051 00:54:04.920 --> 00:54:11.679 actually had a twisted intestines. Right, Oh yeah, doc, what 1052 00:54:11.800 --> 00:54:12.480 were you going to say? 1053 00:54:12.559 --> 00:54:12.719 Doc? 1054 00:54:12.800 --> 00:54:14.960 Go ahead? It's pretty unusual to have that. 1055 00:54:15.400 --> 00:54:19.760 She probably had an obstructed bowel or you know, a 1056 00:54:19.840 --> 00:54:22.320 bowel obstruction, which is much much more likely. 1057 00:54:23.480 --> 00:54:26.039 But what require immediate surgery? 1058 00:54:27.280 --> 00:54:28.039 Yeah? It was. 1059 00:54:28.159 --> 00:54:32.880 It was harrowing anyway, and where and this was done 1060 00:54:32.960 --> 00:54:35.880 at This was done at Aurora Medical Center. 1061 00:54:36.320 --> 00:54:40.840 Our medical center. Uh, Okay, I don't have any complaints 1062 00:54:40.840 --> 00:54:41.320 about them. 1063 00:54:41.760 --> 00:54:42.800 Okay, so what's going on? 1064 00:54:43.079 --> 00:54:46.719 But so so, she was in the hospital until the 1065 00:54:46.800 --> 00:54:49.400 following Sunday and the doctor came in I was there 1066 00:54:50.039 --> 00:54:52.639 and said he thought she should stay another night, but 1067 00:54:52.760 --> 00:54:54.960 she wanted to go home. We we brought her home. 1068 00:54:55.719 --> 00:54:58.559 So antheone insurance says they should have led her out 1069 00:54:58.599 --> 00:54:59.159 on Friday. 1070 00:55:00.199 --> 00:55:02.119 And oh, I say, they. 1071 00:55:02.079 --> 00:55:05.559 Want to charge us personally for two days in the hospital. 1072 00:55:06.280 --> 00:55:08.280 And how much is that going to cost? 1073 00:55:09.519 --> 00:55:14.159 You know, I'm not even sure. It's too much for sharing. 1074 00:55:15.880 --> 00:55:17.000 That's why we have insurance. 1075 00:55:18.079 --> 00:55:20.440 All you have to do, all you have. 1076 00:55:20.559 --> 00:55:25.039 To do, Patrick, is have the surgeon write a letter 1077 00:55:25.480 --> 00:55:29.039 saying that he was the one that said she needs 1078 00:55:29.079 --> 00:55:31.920 to say in the hospital, because he's the one's responsible 1079 00:55:32.360 --> 00:55:34.920 for the discharge. And if he doesn't feel that she 1080 00:55:35.079 --> 00:55:38.840 was ready to discharge, that's his decision and the insurance 1081 00:55:38.920 --> 00:55:39.840 company can't fight it. 1082 00:55:40.239 --> 00:55:42.679 Yeah, but isn't there going to be a maximum? Still? Doc, 1083 00:55:42.800 --> 00:55:46.480 no matter what? No, Now when you have surgery. Okay, 1084 00:55:47.199 --> 00:55:50.559 now here's the deal, can we add? I mean doc knows, 1085 00:55:50.679 --> 00:55:53.920 I mean he must know. He's a doc and he's. 1086 00:55:53.800 --> 00:55:58.880 Dealt with this, but let's talk about uh, let's talk 1087 00:55:58.920 --> 00:56:04.400 about this. Really, can we get integer insurance on? Let's 1088 00:56:04.480 --> 00:56:07.360 do that, Let's pen this till we get them on. 1089 00:56:07.760 --> 00:56:11.960 I want to ask their opinion on that, and thank you, doc, because, 1090 00:56:12.719 --> 00:56:14.760 as I said, I just want to get some I 1091 00:56:15.039 --> 00:56:15.719 just want to get well. 1092 00:56:16.280 --> 00:56:19.199 For an example, it says Medicare part ay covers one 1093 00:56:19.239 --> 00:56:22.760 to sixty days at no cost, and then you start 1094 00:56:22.800 --> 00:56:25.440 going up with co insurance and other things, and then 1095 00:56:25.519 --> 00:56:29.760 it says one hundred and ninety days of mental health care. 1096 00:56:29.840 --> 00:56:35.440 And I'm talking just Medicare. I realized that my insurance, 1097 00:56:35.519 --> 00:56:38.239 if my doctor, how can we always hear about people 1098 00:56:38.320 --> 00:56:40.639 getting kicked out of the hospital when they're mental? Then 1099 00:56:41.000 --> 00:56:45.840 if the doctor thinks they should stay in well mental coverage. 1100 00:56:45.960 --> 00:56:50.519 Mental health coverage is totally different from surgical at coverage. 1101 00:56:50.599 --> 00:56:52.760 Well, I guess I'm saying if Medicare only pays for 1102 00:56:52.920 --> 00:56:54.239 a certain amount, I mean. 1103 00:56:54.360 --> 00:56:57.679 I can tell you from experience when I felt that 1104 00:56:57.760 --> 00:57:00.880 a patient wasn't ready to go home for several I'm 1105 00:57:00.920 --> 00:57:02.840 not going to go into the reasons, but there are 1106 00:57:02.920 --> 00:57:06.199 multiple reasons why you would keep a post surgical patient 1107 00:57:06.599 --> 00:57:07.239 in for obs of it. 1108 00:57:07.360 --> 00:57:11.239 Real quick Patrick, was this I hear you, doctor Patrick, 1109 00:57:11.760 --> 00:57:14.320 was this? This is not Medicare supplement right? This is 1110 00:57:14.440 --> 00:57:15.119 anthem right? 1111 00:57:15.320 --> 00:57:17.440 No, no, just anthem all right. 1112 00:57:17.480 --> 00:57:18.519 Hold on, we'll come back to you. 1113 00:57:18.599 --> 00:57:23.639 We'll try to get Integra on. Also, we have a 1114 00:57:23.760 --> 00:57:27.599 lot going on this, Richard, with the quit claim deed. 1115 00:57:27.679 --> 00:57:29.079 I think we were going to try to get one 1116 00:57:29.119 --> 00:57:32.559 of our estate planning attorneys on or our accountants on. 1117 00:57:33.760 --> 00:57:36.639 I think estate planning might work better on that one. 1118 00:57:36.960 --> 00:57:37.880 And more coming up. 1119 00:57:37.920 --> 00:57:40.480 We're a very busy day. Remember. 1120 00:57:40.599 --> 00:57:43.719 Compass Insurance Group will do insurance checkups for the asking 1121 00:57:43.840 --> 00:57:46.320 to make sure you're not under insured, over and short, 1122 00:57:46.440 --> 00:57:47.199 or paying too much. 1123 00:57:47.559 --> 00:57:49.880 Three oh three nine nine six nine thou. 1124 00:57:54.800 --> 00:57:58.079 Go with a sure thing Denver's best roofer Excel roofing 1125 00:57:58.159 --> 00:58:00.800 dot com. You don't pay a cent till you're content 1126 00:58:04.199 --> 00:58:07.320 time for an insurance check up free, no obligation. In comparison, 1127 00:58:07.519 --> 00:58:11.039 call Compass Insurance paying too much your coverage at dozens 1128 00:58:11.079 --> 00:58:13.800 of insurance companies find out now three O three seven 1129 00:58:13.920 --> 00:58:16.719 seven to one help. You'll think you're his only customer 1130 00:58:16.760 --> 00:58:18.920 when you choose Frank durand the real estate Man dot 1131 00:58:19.039 --> 00:58:22.559 com to list your home with Remax Alliance three three 1132 00:58:22.639 --> 00:58:30.079 nine two zero sixteen twenty two. Hey Tom Martino, your 1133 00:58:30.320 --> 00:58:33.599 troubleshooter three O three seven one three talks seven one 1134 00:58:33.639 --> 00:58:34.119 three eight. 1135 00:58:34.079 --> 00:58:37.000 Two five five. All right now. 1136 00:58:38.400 --> 00:58:43.559 Anyway, let's uh let's continue here and uh what uh 1137 00:58:43.599 --> 00:58:46.400 where we have rain On who wants to uh make 1138 00:58:46.440 --> 00:58:48.079 another comment on the car case. 1139 00:58:48.719 --> 00:58:52.360 She bought a car from Larry H. Miller. Uh, Larry H. 1140 00:58:52.440 --> 00:58:54.679 Miller called back and said, we can't assign the deal. 1141 00:58:54.840 --> 00:58:57.280 We're having trouble with financing. You got to bring it back. 1142 00:58:57.920 --> 00:59:01.519 And the contract does call for that. It does say 1143 00:59:02.199 --> 00:59:08.079 contingent upon assignment of this contract the finance contract, which 1144 00:59:08.199 --> 00:59:10.599 kind of covers them because they didn't hold themselves out 1145 00:59:10.679 --> 00:59:13.599 as a lender. I think I don't know what Raina 1146 00:59:13.679 --> 00:59:17.679 wants to add. Raina, did you have a more to 1147 00:59:17.800 --> 00:59:18.239 add to this? 1148 00:59:19.679 --> 00:59:21.920 I did, Tom. Okay, remember how we were talking about 1149 00:59:22.000 --> 00:59:24.639 they have ten days to find that financing and then 1150 00:59:24.760 --> 00:59:26.159 after that ten days if they. 1151 00:59:26.400 --> 00:59:28.480 Know if they couldn't find financing, they can then come. 1152 00:59:28.440 --> 00:59:31.000 And ask you for that vehicle back. Well, I also 1153 00:59:31.159 --> 00:59:34.239 remember that they only had ten days to come back 1154 00:59:34.280 --> 00:59:34.800 and ask. 1155 00:59:34.639 --> 00:59:35.239 For that vehicle. 1156 00:59:35.480 --> 00:59:37.559 But I couldn't remember where I saw that because it's 1157 00:59:37.599 --> 00:59:38.599 not in the contract. 1158 00:59:38.920 --> 00:59:40.840 No, No, I know there's a law something. 1159 00:59:41.280 --> 00:59:44.559 I think the ten days is by law, But isn't 1160 00:59:44.599 --> 00:59:48.079 that only for charging bailment? If they do it after 1161 00:59:48.280 --> 00:59:52.039 ten days, they can't charge. They can't charge bailment or 1162 00:59:52.079 --> 00:59:52.760 something I don't know. 1163 00:59:52.840 --> 00:59:54.840 Go ahead, Raina, No, okay. 1164 00:59:54.920 --> 00:59:57.199 So if you look at the disclosures required as part 1165 00:59:57.280 --> 00:59:59.719 of a motor vehicle Powersource vehicle sale. 1166 01:00:00.000 --> 01:00:03.400 We have the specific document that they get every single. 1167 01:00:03.320 --> 01:00:04.480 Dealership has to give to you. 1168 01:00:04.960 --> 01:00:06.159 It says that within. 1169 01:00:06.039 --> 01:00:08.800 Ten calendar days of the date that you sign the contract, 1170 01:00:09.280 --> 01:00:12.079 the dealer has to notify you if financing is not 1171 01:00:12.199 --> 01:00:15.039 approved at the interest rates stated above, which means that 1172 01:00:15.360 --> 01:00:17.039 they have ten days to find financing. 1173 01:00:17.440 --> 01:00:18.960 Oh, notify you. 1174 01:00:19.639 --> 01:00:22.360 If they don't notify you within those ten days, then 1175 01:00:22.480 --> 01:00:26.679 that financing that APR sticks. So they can't then come 1176 01:00:26.719 --> 01:00:28.519 back a month later and say give me your car 1177 01:00:28.679 --> 01:00:30.840 back because we can't find buying. 1178 01:00:32.199 --> 01:00:35.400 So wait a minute, so she claims they contacted or 1179 01:00:35.559 --> 01:00:36.840 seventeen days later. 1180 01:00:37.000 --> 01:00:38.960 What would that do to the contract. 1181 01:00:38.559 --> 01:00:43.800 Then, so they have to honor that APR. They can't 1182 01:00:43.880 --> 01:00:47.199 come back and say we want more down payment or 1183 01:00:47.559 --> 01:00:50.199 we want more APR. We want more interest rate. They 1184 01:00:50.320 --> 01:00:52.960 have to honor whatever they said the day. 1185 01:00:53.159 --> 01:00:56.559 But in well, we're also we're making a big leap 1186 01:00:56.679 --> 01:00:58.000 that they didn't notifire. 1187 01:00:58.679 --> 01:01:03.519 That's right, So could you call Deputy d back Samantha 1188 01:01:03.599 --> 01:01:06.800 and let her know what Reina additionally said that technically 1189 01:01:06.960 --> 01:01:08.960 they did have ten days to contact her. She needs 1190 01:01:09.039 --> 01:01:11.679 proof that was seventeen days. Then she needs to do 1191 01:01:11.800 --> 01:01:12.679 with it what she wants. 1192 01:01:12.760 --> 01:01:13.159 We're done. 1193 01:01:13.199 --> 01:01:15.840 I mean, she's got to suffer the consequences. We can't 1194 01:01:15.880 --> 01:01:17.679 tell her to keep it or to take it back. 1195 01:01:18.239 --> 01:01:20.400 She's got to make that decision for herself. 1196 01:01:21.639 --> 01:01:22.360 Is Larry H. 1197 01:01:22.519 --> 01:01:25.320 Miller stuck with the APR or are they actually stuck 1198 01:01:25.400 --> 01:01:26.119 with the sale? 1199 01:01:26.239 --> 01:01:28.880 Now with the loan, do they have to finance it? 1200 01:01:28.960 --> 01:01:31.960 I mean yes, yep, they have to finance it at 1201 01:01:32.000 --> 01:01:33.639 the terms that they said that they would. 1202 01:01:33.480 --> 01:01:36.840 Because it's been over ten days practically speaking, though, I'll 1203 01:01:36.880 --> 01:01:39.239 tell you that they're going to make it really hard 1204 01:01:39.320 --> 01:01:41.800 for her. That's what dealerships do if they do if 1205 01:01:41.800 --> 01:01:43.960 they can't sell your loans and they have to be 1206 01:01:44.039 --> 01:01:47.000 stuck with your loan, if you are late by two 1207 01:01:47.159 --> 01:01:48.840 days on a payment. 1208 01:01:48.559 --> 01:01:50.960 Because they're now your lenders. They will come and read 1209 01:01:51.000 --> 01:01:53.159 with that. I mean, they're very very strict on it. 1210 01:01:53.280 --> 01:01:55.880 So they will make life very difficult for the next 1211 01:01:55.920 --> 01:01:58.000 thirty six months or however long you have the loan. 1212 01:01:58.360 --> 01:02:02.079 But legally speaking, they are stuck with that loan. 1213 01:02:02.719 --> 01:02:05.440 Okay, hold on a sex. So, Henry, what is you 1214 01:02:05.519 --> 01:02:07.000 want to talk about? Would you want to ask? 1215 01:02:07.039 --> 01:02:09.000 I just have a question for her. Yeah, go on 1216 01:02:09.199 --> 01:02:10.519 that contract with Larry H. 1217 01:02:10.639 --> 01:02:10.920 Miller. 1218 01:02:11.280 --> 01:02:14.320 Is the dealership actually financing this or are they going 1219 01:02:14.400 --> 01:02:15.239 to a third party? 1220 01:02:15.320 --> 01:02:17.599 Because I see that's what That's the whole crux of 1221 01:02:17.639 --> 01:02:17.960 the matter. 1222 01:02:18.400 --> 01:02:22.239 When dealers fill out finance agreements to send the car 1223 01:02:22.559 --> 01:02:25.800 off the lot, they put themselves down as the lender. 1224 01:02:26.039 --> 01:02:26.679 They always do. 1225 01:02:27.239 --> 01:02:31.039 And my contention has always been, when you put yourself 1226 01:02:31.159 --> 01:02:34.679 down as a lender, you become the lender unless you 1227 01:02:34.880 --> 01:02:38.800 have a clause that says something otherwise. Now, Larry H. 1228 01:02:38.920 --> 01:02:42.000 Miller did have a clause that said something. It said, 1229 01:02:42.480 --> 01:02:46.559 if we can't assign this loan or find someone to 1230 01:02:46.639 --> 01:02:49.400 take it over, then you have to return the car. 1231 01:02:49.599 --> 01:02:53.199 But they said if we can't assign it in ten days. 1232 01:02:53.679 --> 01:02:57.480 But Raina is saying in addition to that, not only. 1233 01:02:57.400 --> 01:02:59.840 Did they have ten days to assign it, but they 1234 01:03:00.079 --> 01:03:04.599 had to notify her within ten days, so we got 1235 01:03:04.679 --> 01:03:07.599 that straight. So I think we need to tell Samantha 1236 01:03:07.880 --> 01:03:11.440 that she needs to consider both options. That technically they 1237 01:03:11.519 --> 01:03:14.480 had ten days to contact her, but she needs to 1238 01:03:14.519 --> 01:03:16.239 make this I mean, I don't know if i'd make 1239 01:03:16.280 --> 01:03:19.920 a decision without actually engaging legal advice. 1240 01:03:20.039 --> 01:03:24.280 I'm still not sure I understand what she's saying, but 1241 01:03:24.480 --> 01:03:26.559 that's not what their agreement says. 1242 01:03:27.039 --> 01:03:29.599 Okay, what does the agreement say? Mark, while she's on 1243 01:03:29.679 --> 01:03:30.199 the line. 1244 01:03:30.039 --> 01:03:33.119 Go ahead. You agreeed at seller has the number of 1245 01:03:33.320 --> 01:03:36.559 days stated on page one, which is ten days of 1246 01:03:36.719 --> 01:03:40.639 this contract to assign this contract. You agree that if 1247 01:03:40.760 --> 01:03:44.960 Seller is unable to assign this contract within that time 1248 01:03:45.079 --> 01:03:49.320 period to any one of the financial institutions they regularly 1249 01:03:49.519 --> 01:03:54.679 do business with, Seller may cancel this contract. 1250 01:03:54.840 --> 01:03:55.239 Then B. 1251 01:03:55.519 --> 01:03:59.639 That's a B says. If seller elects to cancel per 1252 01:03:59.760 --> 01:04:04.280 pare above, Seller will give you written notice or in 1253 01:04:04.719 --> 01:04:09.199 other manner in which actual notice is given. In that event, 1254 01:04:09.719 --> 01:04:13.519 you may have the option of negotiating and signing a 1255 01:04:13.639 --> 01:04:18.679 new contract with different financing terms, meaning a larger down payment, 1256 01:04:19.079 --> 01:04:23.760 higher annual percentage rate, a required co signer, etc. Or 1257 01:04:23.920 --> 01:04:27.760 you may pay with alternate funds. That's what it says, Mark. 1258 01:04:27.880 --> 01:04:29.000 But Mark, that's all right. 1259 01:04:29.880 --> 01:04:32.320 I think Raina agrees that's what it says, if that's 1260 01:04:32.360 --> 01:04:35.400 what you're reading. But Reina goes one step further and says, 1261 01:04:35.480 --> 01:04:39.760 by state law that must be done within the first 1262 01:04:39.840 --> 01:04:43.199 ten days, they can't call her seventeen or twenty or 1263 01:04:43.239 --> 01:04:43.840 thirty days. 1264 01:04:43.880 --> 01:04:47.199 Then let me just ask this Raina, what would happen 1265 01:04:47.400 --> 01:04:52.760 if they just simply said we called her five days later, 1266 01:04:52.960 --> 01:04:56.280 we called her the next Monday or whatever we called her, 1267 01:04:56.519 --> 01:05:00.199 and we told her that we can't whose word. Yeah, 1268 01:05:00.800 --> 01:05:02.719 if word are they going to take because they literally 1269 01:05:02.880 --> 01:05:06.360 go beyond written notice and say any other manner. 1270 01:05:08.159 --> 01:05:12.920 It's really important that she'd be able to establish when 1271 01:05:12.960 --> 01:05:14.119 they contacted her. 1272 01:05:17.440 --> 01:05:18.199 I would agree with that. 1273 01:05:18.559 --> 01:05:21.880 So how does she establish? I mean, I imagine they 1274 01:05:21.920 --> 01:05:22.280 would have. 1275 01:05:22.400 --> 01:05:26.360 To show the proof, not herquitn't the burden beyond them? 1276 01:05:30.119 --> 01:05:32.880 Yes, so the dealer must notify you. So that to 1277 01:05:33.039 --> 01:05:36.159 me feels like she comes in and says, look, it 1278 01:05:36.280 --> 01:05:39.199 was seventeen days after the ten days. The dealer is 1279 01:05:39.239 --> 01:05:41.559 going to have to say, no, we notified you that 1280 01:05:41.679 --> 01:05:44.719 the financing wasn't a fruit, So they have to come 1281 01:05:44.800 --> 01:05:46.719 up with the fruit to show that they notified her. 1282 01:05:48.360 --> 01:05:50.599 And oftentimes it does become kind of one of those 1283 01:05:51.280 --> 01:05:54.599 unless there's documents evidence sort of a he said, she 1284 01:05:54.760 --> 01:05:55.480 said type of. 1285 01:05:58.400 --> 01:05:58.599 Yes. 1286 01:05:58.760 --> 01:06:02.639 Of course, of course, credibility carries carries a lot of weight, right, 1287 01:06:02.719 --> 01:06:04.800 So it doesn't mean that you're just going to lose immediately, 1288 01:06:05.840 --> 01:06:08.079 and you can go to court and say, look, this 1289 01:06:08.320 --> 01:06:10.239 is what happened, and here are the phone records that 1290 01:06:10.280 --> 01:06:11.800 I have, and they can say the same thing and 1291 01:06:11.880 --> 01:06:13.599 this judge gets the decide of the jury gets pay. 1292 01:06:13.880 --> 01:06:17.280 Let me ask you something else, Rainer, could you also Mark? Okay, 1293 01:06:17.320 --> 01:06:20.119 go ahead, Mark. Then I we'll say, let's say they 1294 01:06:20.199 --> 01:06:23.119 can't prove there was ten days. Okay, let's let's and 1295 01:06:23.199 --> 01:06:25.159 let's say the court would agree with that that they 1296 01:06:25.280 --> 01:06:28.719 have to prove it. What apends if they lied on income? 1297 01:06:29.360 --> 01:06:31.800 I mean, do they still have ten days to get 1298 01:06:31.840 --> 01:06:35.039 this done? Because a good pointing I'm seeing on here says, 1299 01:06:35.280 --> 01:06:38.119 if you lie on this, you're you're the whole deal's done. 1300 01:06:38.320 --> 01:06:40.480 How does a law look at that good point? 1301 01:06:41.920 --> 01:06:44.360 That's a good point. So if you're a lying on 1302 01:06:44.840 --> 01:06:47.519 the application, they can use that past the ten days 1303 01:06:47.599 --> 01:06:49.840 mark and say, well, you actually lied on the application? 1304 01:06:50.159 --> 01:06:50.920 Yes, get you? 1305 01:06:52.159 --> 01:06:55.480 Yeah, yeah, see, I'm looking at to listen. I don't 1306 01:06:55.519 --> 01:06:57.280 know what a vet tech makes. I take her at 1307 01:06:57.280 --> 01:07:00.440 her word. But they're showing eighty eight thousand month for 1308 01:07:00.559 --> 01:07:03.519 one and then fifty five hundred a month for the other. 1309 01:07:04.079 --> 01:07:07.440 Then when they put down their housing expense per month 1310 01:07:07.480 --> 01:07:08.199 ats twelve hundred. 1311 01:07:08.199 --> 01:07:11.360 Wait, I thought she said seventeen. It was seventeen plus ten. 1312 01:07:11.760 --> 01:07:14.360 So she's saying it was twenty seven days. Dmitri, just 1313 01:07:14.480 --> 01:07:15.559 verify that with her go ahead? 1314 01:07:15.599 --> 01:07:19.119 Mark, Sorry, Well, I'm I'm just curious if something is 1315 01:07:19.239 --> 01:07:20.480 wrong on this form. 1316 01:07:20.880 --> 01:07:24.599 I agree with Raina. If she lied that that's fraud 1317 01:07:24.719 --> 01:07:27.199 no matter what, and they can take the car back 1318 01:07:28.159 --> 01:07:28.760 if she lied. 1319 01:07:28.840 --> 01:07:31.000 Boy, it'd be nice if Larry H. Miller would just 1320 01:07:31.039 --> 01:07:33.840 communicate with us and say, hey, here's the deal. 1321 01:07:34.039 --> 01:07:36.519 I asked them to. I spoke with the general manager 1322 01:07:36.800 --> 01:07:38.920 and he declined to come on the air. 1323 01:07:39.119 --> 01:07:41.320 Well okay, but what he tell you something off air? 1324 01:07:41.440 --> 01:07:43.840 So at least they don't look like a bunch like what, Mark, 1325 01:07:43.920 --> 01:07:45.679 what would you like to know? He'll call, Well, here's 1326 01:07:45.719 --> 01:07:48.119 what I'd like to know. Why are you canceling it? 1327 01:07:48.239 --> 01:07:50.280 Did you contact her within ten days? 1328 01:07:50.400 --> 01:07:50.559 Yes? 1329 01:07:50.679 --> 01:07:50.840 Or no? 1330 01:07:51.000 --> 01:07:53.199 You don't have to come on the air. Or did 1331 01:07:53.280 --> 01:07:56.599 she lie on the credit app? Is there something wrong 1332 01:07:56.679 --> 01:08:00.519 with the credit app? I'll call it again and I'll 1333 01:08:00.559 --> 01:08:02.880 ask yeah. I mean really, that's all we care about 1334 01:08:02.920 --> 01:08:04.519 at this point. I mean, if she lied on the 1335 01:08:04.599 --> 01:08:08.039 credit app, she's cooked. If they contacted her within ten days, 1336 01:08:08.119 --> 01:08:08.679 she's cooked. 1337 01:08:08.840 --> 01:08:11.800 All right, we got to take this break, BRAINA. I 1338 01:08:11.840 --> 01:08:13.519 don't know if you want to give your number out, 1339 01:08:13.559 --> 01:08:15.599 but you're welcome to. I mean, you might have a 1340 01:08:15.679 --> 01:08:17.600 flood of calls on people I want to bring. 1341 01:08:17.680 --> 01:08:19.640 Well, we've got to take this break. But the other 1342 01:08:19.760 --> 01:08:20.880 thing is what they sold. 1343 01:08:22.319 --> 01:08:25.600 Go with a sure thing Denver's Best roofer Excel Roofing 1344 01:08:25.680 --> 01:08:28.319 dot com. You don't pay a cent until you're content. 1345 01:08:31.720 --> 01:08:35.239 Time for an insurance checkup free, no obligation comparison call 1346 01:08:35.359 --> 01:08:38.640 Compass Insurance paying too much your coverage at dozens of 1347 01:08:38.720 --> 01:08:41.359 insurance companies find out now three O three, seven to 1348 01:08:41.439 --> 01:08:44.239 seven to one help. You'll think you're his only customer 1349 01:08:44.279 --> 01:08:46.439 When you choose Frank durand the Real estate Man dot 1350 01:08:46.560 --> 01:08:49.880 com to list your home with Remax Alliance three oh 1351 01:08:49.920 --> 01:08:59.039 three nine two zero sixteen twenty two. Hi Tom Martino 1352 01:08:59.159 --> 01:09:02.560 here three three three talks seven one three eight two 1353 01:09:02.800 --> 01:09:06.239 five five. Okay, people, we will get to all of 1354 01:09:06.279 --> 01:09:09.600 your calls, I promise. Okay, so really quickly here Carol, 1355 01:09:10.479 --> 01:09:15.800 you're working with BO on justin Garcia. And did you 1356 01:09:16.119 --> 01:09:19.640 contact the Pueblo District Attorney's office? 1357 01:09:21.479 --> 01:09:21.680 Yes? 1358 01:09:21.840 --> 01:09:25.399 I did, and they said that because the contract was 1359 01:09:25.560 --> 01:09:32.399 done in Colorado Springs, that we have to contact the shriffs. 1360 01:09:32.560 --> 01:09:35.800 They want you to contact the sheriff's not the district attorney, 1361 01:09:36.159 --> 01:09:38.039 and they're really investigating it. 1362 01:09:38.600 --> 01:09:42.880 Yeah, bo, could you look into this please? 1363 01:09:44.319 --> 01:09:48.479 Yeah, it's bo I talk to some people. I thought 1364 01:09:48.640 --> 01:09:50.600 the Yeah, we're going to run out of time, so 1365 01:09:51.000 --> 01:09:52.840 so can we talk to her off the air? 1366 01:09:53.319 --> 01:09:54.359 I'm Tom Martine. 1367 01:09:54.840 --> 01:09:57.800 We have more to come on a very very busy 1368 01:09:57.960 --> 01:09:59.960 day on the Troubleshooter network. 1369 01:10:00.079 --> 01:10:00.399 Hang on. 1370 01:10:07.079 --> 01:10:10.359 Go with a sure Thing Denver's Best Roofer Excel roofing 1371 01:10:10.439 --> 01:10:13.079 dot com. You don't pay a cent until you're content. 1372 01:10:16.479 --> 01:10:19.600 Time for an insurance check up free no obligation comparison 1373 01:10:19.800 --> 01:10:23.319 call Compass Insurance paying too much your coverage at dozens 1374 01:10:23.359 --> 01:10:26.079 of insurance companies find out now three oh three seven 1375 01:10:26.199 --> 01:10:29.199 seven one help. You'll think you're his only customer when 1376 01:10:29.239 --> 01:10:31.479 you choose Frank durand the real estate man dot com 1377 01:10:31.760 --> 01:10:34.840 to list your home with Remax Alliance three oh three 1378 01:10:34.920 --> 01:10:36.760 nine two zero sixteen twenty two. 1379 01:10:42.159 --> 01:10:47.720 Ripped so you don't have the. 1380 01:10:50.119 --> 01:10:54.319 Run in as fast as we can, show Shooter's gonna 1381 01:10:54.439 --> 01:10:55.319 help come. 1382 01:10:55.920 --> 01:11:02.720 Man six is the Troubleshooter Show. No Tom Martino, Hi 1383 01:11:02.880 --> 01:11:03.560 Tom Martino. 1384 01:11:03.640 --> 01:11:06.119 Here three oh three Martinos the number three oh three 1385 01:11:06.359 --> 01:11:09.520 sixty seven eight four sixty six. Just give us a 1386 01:11:09.600 --> 01:11:11.520 call twenty four seven. We'll get you on the air. 1387 01:11:11.960 --> 01:11:14.920 And we also have the KHO number here in the studio. 1388 01:11:15.039 --> 01:11:17.439 The iHeart number is three oh three seven one three 1389 01:11:17.560 --> 01:11:19.560 talk seven one three eight two five five. 1390 01:11:20.840 --> 01:11:22.000 Of course you can always. 1391 01:11:21.800 --> 01:11:26.279 Text us and the iHeart texting is five seven seven 1392 01:11:26.319 --> 01:11:29.359 three nine. That's the short code. Put Tom in the 1393 01:11:29.399 --> 01:11:33.920 message and we will get it five seven seven three nine. 1394 01:11:34.079 --> 01:11:35.119 Or you can text my. 1395 01:11:37.680 --> 01:11:42.960 My personal Google voicemail. Personal comes right to my cell 1396 01:11:43.039 --> 01:11:47.600 phone and guys, I'm serious, I get every message and 1397 01:11:47.760 --> 01:11:54.239 that is seven four seven nine nine nine fifty two eighty. 1398 01:11:55.039 --> 01:11:58.560 Welcome to the show today. Let's go to the phones. 1399 01:11:58.840 --> 01:12:04.159 Ron has an issue with his apartment flooding, and he 1400 01:12:04.319 --> 01:12:09.079 was working with Deputy Bow. Hi Ron, So Hey, Ron, 1401 01:12:09.760 --> 01:12:15.239 welcome Ron. Let's recap what happened? Was this the one 1402 01:12:15.880 --> 01:12:18.560 with the bow? Is this the one where it turned 1403 01:12:18.560 --> 01:12:19.800 out to be a heat exchanger. 1404 01:12:20.760 --> 01:12:25.760 Yes, the air conditioning system froze up and punched a 1405 01:12:25.880 --> 01:12:28.760 hole in the heating the water heating coil, and he 1406 01:12:28.920 --> 01:12:33.560 had a major leaking and they blamed him. They blamed it, 1407 01:12:33.720 --> 01:12:37.640 and they're charging him for the repair and the replacement 1408 01:12:37.800 --> 01:12:38.000 of the. 1409 01:12:38.119 --> 01:12:42.039 Coil, which is ridiculous. I mean, he there was no 1410 01:12:42.239 --> 01:12:43.359 way he caused it. 1411 01:12:45.319 --> 01:12:49.840 No, So, Ron, I talked to you over the weekend. 1412 01:12:49.920 --> 01:12:52.439 I mean we've you've called in several times. There's really 1413 01:12:52.520 --> 01:12:54.760 nothing more I can do. I've made my statement. 1414 01:12:55.359 --> 01:12:57.239 Well what is it right now? Are they still trying 1415 01:12:57.279 --> 01:12:58.039 to collect from him? 1416 01:12:59.159 --> 01:13:01.079 Tell us Ron? Do they what do they want? 1417 01:13:01.720 --> 01:13:03.960 What's the latest jet? Well? 1418 01:13:04.000 --> 01:13:04.920 The lightest was I think. 1419 01:13:05.000 --> 01:13:07.920 Bo told me he had spoken with the with the 1420 01:13:07.960 --> 01:13:14.079 regional manager Donovan, and he told both that, and he 1421 01:13:14.239 --> 01:13:17.119 told both that I owe the money and I can 1422 01:13:17.199 --> 01:13:21.000 work payments out. And I disagree with that. 1423 01:13:21.640 --> 01:13:24.239 I disagree you all the money too, So here's what 1424 01:13:24.359 --> 01:13:26.880 you're going to have to do. You're gonna have to 1425 01:13:27.479 --> 01:13:31.760 This is a legal issue right now. I mean, they're 1426 01:13:31.800 --> 01:13:34.520 going to come after you, but they can't get any 1427 01:13:34.560 --> 01:13:36.680 money from you until you volunteer it. 1428 01:13:36.800 --> 01:13:40.000 So are they are they threatening? What are they threatening 1429 01:13:40.119 --> 01:13:40.399 right now? 1430 01:13:42.039 --> 01:13:45.399 Well, they put a demand letter for a full payment 1431 01:13:45.479 --> 01:13:48.680 of three thousand. They doubled. They had a fifteen hundred 1432 01:13:48.880 --> 01:13:50.000 onto my regular rent. 1433 01:13:50.119 --> 01:13:55.439 Rent And wait a minute, are you kidding me? No, no, 1434 01:13:55.640 --> 01:13:58.840 they are adding money onto you. When you say your 1435 01:13:58.920 --> 01:13:59.760 regular rent? 1436 01:14:00.319 --> 01:14:01.199 Is this a rental? 1437 01:14:02.640 --> 01:14:05.520 He's a tenant, Tom, Now, how did it get to 1438 01:14:05.560 --> 01:14:05.760 be the. 1439 01:14:07.279 --> 01:14:10.760 Well even wait, wait wait, even if it was your fault, 1440 01:14:10.840 --> 01:14:13.680 they would go to your landlord who's trying to collect 1441 01:14:13.720 --> 01:14:16.359 from you, the hoa or your landlord. 1442 01:14:17.359 --> 01:14:20.119 The manager, Yes, I guess she's the landlord, but the 1443 01:14:20.199 --> 01:14:21.399 manager of that complex. 1444 01:14:21.560 --> 01:14:25.239 It's Mercy how yeah, Toms? Is it all rent Are 1445 01:14:25.279 --> 01:14:26.319 they all rentals? 1446 01:14:28.119 --> 01:14:28.319 Yeah? 1447 01:14:29.159 --> 01:14:32.680 Okay, I get it. So in other words, they're all 1448 01:14:32.840 --> 01:14:36.359 rentals and the landlord is trying to collect. 1449 01:14:36.079 --> 01:14:40.880 From you, which is Mercy housings. They own the property. 1450 01:14:42.199 --> 01:14:44.920 By the way, I can't find this call for anything. 1451 01:14:45.079 --> 01:14:47.079 I said, did you use the name ron when. 1452 01:14:47.000 --> 01:14:52.920 You called in before. Yeah, okay, I can't find him anywhere. 1453 01:14:52.600 --> 01:14:55.560 But anyway to find where he is. 1454 01:14:55.880 --> 01:15:01.359 It's okay, it's okay. So here's the deal man. I 1455 01:15:01.560 --> 01:15:04.760 don't understand how they plan on getting the money, but 1456 01:15:04.800 --> 01:15:06.560 they're adding it to your rent and if you don't pay, 1457 01:15:06.600 --> 01:15:07.159 they're going. 1458 01:15:07.079 --> 01:15:07.640 To evict you. 1459 01:15:08.439 --> 01:15:12.560 But how do they didn't they say something about he 1460 01:15:13.000 --> 01:15:16.680 turned on something for too long and it froze something up. 1461 01:15:16.800 --> 01:15:18.439 Okay, I'll tell you, I'll recap. 1462 01:15:18.520 --> 01:15:20.159 That's okay. 1463 01:15:20.199 --> 01:15:23.239 He called in on September second, at one o'clock hour. 1464 01:15:23.600 --> 01:15:27.479 They're blaming him for the failure of the unit freezing 1465 01:15:27.640 --> 01:15:31.600 up because he turned the thermostat down that caused the 1466 01:15:31.880 --> 01:15:35.560 coil to freeze up. That couldn't be anything further than 1467 01:15:35.600 --> 01:15:37.439 the truth. I went out to the property. 1468 01:15:37.640 --> 01:15:38.479 I looked at it. 1469 01:15:39.439 --> 01:15:43.039 The reason it failed because there's not enough refrigerant in 1470 01:15:43.159 --> 01:15:45.520 a system and that froze up, not because of him 1471 01:15:45.640 --> 01:15:47.119 turning the thermostat down. 1472 01:15:48.039 --> 01:15:50.840 That add nothing. Now, it's possible it could have done something, 1473 01:15:50.880 --> 01:15:51.520 but not in this. 1474 01:15:51.680 --> 01:15:54.159 Case, because I believe when I went out there the 1475 01:15:54.239 --> 01:15:57.920 first time, I said, you need to get the landlord 1476 01:15:58.000 --> 01:16:01.000 needs to get a professional contractor there to double check 1477 01:16:01.039 --> 01:16:03.079 this because the leak is going to happen again. 1478 01:16:04.319 --> 01:16:07.039 And now, Ron, did it leak twice? Did it leak again? 1479 01:16:09.600 --> 01:16:12.680 Not since they changed the thermost that it did leak 1480 01:16:12.760 --> 01:16:16.720 again after the second and I notified them and they 1481 01:16:16.800 --> 01:16:18.960 came and changed the thermostat when I was at work. 1482 01:16:19.000 --> 01:16:21.079 I guess they went inside my unit and changed the 1483 01:16:21.159 --> 01:16:22.159 thermos stat. 1484 01:16:23.920 --> 01:16:28.000 Okay, well there's reason leaked because the air. Now I 1485 01:16:28.279 --> 01:16:31.359 talked to this Donovan Jacob, he's the vice president of 1486 01:16:31.439 --> 01:16:35.479 Mercing Housing that controls your apartment complex. He admitted to 1487 01:16:35.560 --> 01:16:37.479 me that on the first service call they had to 1488 01:16:37.560 --> 01:16:43.079 add refrigerant to the air conditioner, which tells me that's 1489 01:16:43.199 --> 01:16:45.479 what caused the leak to begin with. 1490 01:16:45.960 --> 01:16:47.840 But he's not going to take my word for it, 1491 01:16:47.880 --> 01:16:48.760 because how much do they. 1492 01:16:48.720 --> 01:16:49.439 Want you to pay? 1493 01:16:51.840 --> 01:16:56.520 Fifteen hundred? About fifteen eighty a thousand, five hundred. 1494 01:16:56.760 --> 01:17:00.640 So so Ron, Donovan told me they they're not evict 1495 01:17:00.720 --> 01:17:04.560 you over this, They're going to have you make payments. 1496 01:17:04.640 --> 01:17:05.600 But I agree, he. 1497 01:17:05.680 --> 01:17:06.880 Doesn't want to make payments. 1498 01:17:07.239 --> 01:17:09.479 You know what I say, you do, Ron, I say, 1499 01:17:09.520 --> 01:17:12.479 you're taking the small claims court for fifteen eighty so 1500 01:17:12.680 --> 01:17:15.479 you can now reimburse them and claim that you're you 1501 01:17:15.640 --> 01:17:18.439 are now damaged by fifteen eighty because that's what they're 1502 01:17:18.560 --> 01:17:20.960 charging you, and you don't believe you owe it. 1503 01:17:21.279 --> 01:17:24.239 How about that? Take them the small claims court? Damn it? 1504 01:17:24.760 --> 01:17:28.279 Why not for fifteen eighty. 1505 01:17:28.399 --> 01:17:31.479 I'm at the demand letter, so I pay it or 1506 01:17:31.720 --> 01:17:32.359 get evicted. 1507 01:17:32.439 --> 01:17:34.359 I guess they should me. 1508 01:17:34.399 --> 01:17:36.159 You wouldn't get a victed And I'm more un happy 1509 01:17:36.199 --> 01:17:37.239 to write some kind of state. 1510 01:17:37.520 --> 01:17:41.840 I'm not so sure what they're doing is legal. We 1511 01:17:42.000 --> 01:17:45.680 should get Brad O'Brien on and ask I don't think 1512 01:17:45.800 --> 01:17:49.439 they can tack on to someone's rent. 1513 01:17:50.840 --> 01:17:58.560 Okay, good idea. Okay, so that and and so they're 1514 01:17:58.680 --> 01:18:01.800 adding it. They're adding payments to your rent. 1515 01:18:01.960 --> 01:18:03.800 I don't think they can legally do that. 1516 01:18:05.840 --> 01:18:07.760 Yes, you know, and it shouldn't be paid by the 1517 01:18:07.840 --> 01:18:08.720 tenth of October. 1518 01:18:09.119 --> 01:18:13.760 I'm like, wow, man, this is crazy. 1519 01:18:15.520 --> 01:18:19.119 So you're saying bo you talk to the management, right. 1520 01:18:19.399 --> 01:18:21.640 I talked to the vice I talked to the vice 1521 01:18:21.760 --> 01:18:24.399 president of Mercy Housing who actually knew. 1522 01:18:24.640 --> 01:18:27.159 Knew this and is Mercy Housing subsidized? 1523 01:18:27.800 --> 01:18:29.760 Yes, this is all subsidized housing. 1524 01:18:30.359 --> 01:18:34.159 And well, okay, is it Section eight No it's I 1525 01:18:34.199 --> 01:18:36.119 don't know what it is, but it's then there's somebody 1526 01:18:36.199 --> 01:18:40.239 above them if it's subsidized, and they're not allowed to 1527 01:18:40.279 --> 01:18:41.840 treat their tenants unfairly. 1528 01:18:43.800 --> 01:18:46.279 I've called three times. The only thing I can do 1529 01:18:46.479 --> 01:18:48.520 is the rite a statement as to what happened. But 1530 01:18:48.680 --> 01:18:52.239 Ron is no way at fall for this unit, uh 1531 01:18:52.840 --> 01:18:53.880 the coil leaking. 1532 01:18:55.079 --> 01:18:57.079 You know Ron by the way, I mean the bo 1533 01:18:57.279 --> 01:19:00.439 is an expert in the HVAC business, So you can 1534 01:19:00.600 --> 01:19:00.840 use that. 1535 01:19:01.279 --> 01:19:01.479 Ron. 1536 01:19:01.640 --> 01:19:03.680 I would take them to small Claim Score for the 1537 01:19:03.800 --> 01:19:05.319 losses you're being forced to pay. 1538 01:19:08.319 --> 01:19:10.720 God, well, I really mean to have to have the losses. 1539 01:19:11.880 --> 01:19:17.479 Okay, But but okay, Tom, I can write a statement 1540 01:19:17.840 --> 01:19:19.039 for him to use. 1541 01:19:19.640 --> 01:19:22.680 Let's just ask Bradley and see what he says. All right, 1542 01:19:22.920 --> 01:19:26.560 we will do that. Well, let's just do that. Three 1543 01:19:26.640 --> 01:19:29.520 oh three seven one three talk seven one three eight 1544 01:19:29.600 --> 01:19:34.520 two five five. Okay, We're gonna take this break. 1545 01:19:34.560 --> 01:19:37.760 Then we have more coming up on the Troubleshooter Show, 1546 01:19:38.079 --> 01:19:42.680 Denverregen dot com. I'm having another session of hair restoration 1547 01:19:42.920 --> 01:19:46.600 done with stem cells and they also do pain management 1548 01:19:46.800 --> 01:19:50.640 and joint you know, anything with joints or tendons or 1549 01:19:50.720 --> 01:19:55.600 muscles with stem cell therapy. They're great people. Denverregen dot com. 1550 01:20:01.920 --> 01:20:05.199 Go with a sure thing Denver's best roofer Excel Roofing 1551 01:20:05.279 --> 01:20:07.920 dot com. You don't pay a cent until you're content. 1552 01:20:11.319 --> 01:20:14.439 Time for an insurance check up free, no obligation. In comparison, 1553 01:20:14.640 --> 01:20:18.159 call Compass Insurance. Paying too much your coverage at dozens 1554 01:20:18.199 --> 01:20:20.920 of insurance companies find out now three all three, seven 1555 01:20:20.920 --> 01:20:23.239 to seven to one help. You'll think you're his only 1556 01:20:23.399 --> 01:20:25.800 customer when you choose Frank durand the real estate Man 1557 01:20:25.880 --> 01:20:29.279 dot com to list your home with Remax Alliance three 1558 01:20:29.359 --> 01:20:33.720 all three nine two zero sixteen twenty two. Hi Tom 1559 01:20:33.800 --> 01:20:36.640 Martine here three all three seven one three talks seven 1560 01:20:36.720 --> 01:20:43.640 one three eight two five five. Let's continue here and 1561 01:20:43.960 --> 01:20:49.039 uh what is your uh? Run what we're gonna do 1562 01:20:49.159 --> 01:20:54.159 here with Ron? We We really, I mean we really 1563 01:20:54.319 --> 01:20:59.159 have to call BO, call the housing authority whoever is 1564 01:20:59.239 --> 01:20:59.760 above them. 1565 01:21:00.199 --> 01:21:01.359 Now let's go to Richard. 1566 01:21:01.520 --> 01:21:04.239 Richard, what is going on with your Oh we were 1567 01:21:04.319 --> 01:21:06.600 going to get one of our estate planning attorneys on, 1568 01:21:07.039 --> 01:21:12.000 so I'm hoping Katschina. When when Richard came back, it 1569 01:21:12.119 --> 01:21:14.159 was for that reason I mentioned in the beginning of 1570 01:21:14.199 --> 01:21:14.479 the show. 1571 01:21:14.600 --> 01:21:16.640 Did we get any of them? Are any of them 1572 01:21:16.680 --> 01:21:17.720 available today? 1573 01:21:18.000 --> 01:21:18.680 Not yet yet? 1574 01:21:19.359 --> 01:21:19.920 Not yet? 1575 01:21:20.680 --> 01:21:24.319 Okay, so I can try to rebook him for tomorrow. 1576 01:21:26.920 --> 01:21:29.039 Why are they not available? Are they in court or 1577 01:21:29.119 --> 01:21:29.640 busy or what? 1578 01:21:30.720 --> 01:21:31.840 They're just not answering. 1579 01:21:34.199 --> 01:21:34.479 Okay. 1580 01:21:35.199 --> 01:21:40.199 So we need to know about undoing a quit claim 1581 01:21:40.279 --> 01:21:42.560 deed and what it does to his basis and if 1582 01:21:42.600 --> 01:21:46.279 he can unscrew up what his dad did by quit 1583 01:21:46.359 --> 01:21:53.239 claiming the house to him? Is David Salisbury around? Can 1584 01:21:53.279 --> 01:21:56.399 we try calling him? He's retired, but I want to 1585 01:21:56.439 --> 01:21:56.800 know if. 1586 01:21:56.720 --> 01:22:00.720 He'll Yeah, he's got a lot on his plate right now. Okay, 1587 01:22:01.319 --> 01:22:01.640 got it. 1588 01:22:02.119 --> 01:22:04.640 We're going to have to get some new experts, some 1589 01:22:04.800 --> 01:22:09.399 backups because we're having problems in all areas when it 1590 01:22:09.479 --> 01:22:15.319 comes to experts, we're being tapped out. So I got 1591 01:22:15.439 --> 01:22:18.760 to clear some of these off. I'm sorry, Richard, I'm 1592 01:22:18.920 --> 01:22:21.560 so sorry you waited. We're trying to get this person 1593 01:22:21.640 --> 01:22:30.800 on Gianna. What's going on with your twenty nineteen Chevy Silverado, Gianna? 1594 01:22:32.800 --> 01:22:36.479 Yes, So we bought the Silverado. 1595 01:22:36.680 --> 01:22:39.760 Two days later, the check in July came on and 1596 01:22:39.920 --> 01:22:44.159 so my husband checked the codes and it said it's. 1597 01:22:44.079 --> 01:22:44.720 A oil pump. 1598 01:22:45.159 --> 01:22:47.720 Did you ever check it before you bought it, before 1599 01:22:47.760 --> 01:22:50.439 you bought it, Gianna, did you guys ever nabache it? 1600 01:22:50.960 --> 01:22:51.239 Okay? 1601 01:22:51.800 --> 01:22:56.760 Where'd you buy it? Eighty I Motorsport eighty I motor 1602 01:22:56.800 --> 01:22:57.279 Where is that? 1603 01:22:58.760 --> 01:23:04.000 It's on the South Savannah Okay, okay, So what happened? 1604 01:23:04.399 --> 01:23:07.079 So then the check engeline went off. 1605 01:23:07.000 --> 01:23:09.039 For like, I don't know, a few days. Then it 1606 01:23:09.119 --> 01:23:13.319 comes back on. So in the meantime, the water pump 1607 01:23:13.399 --> 01:23:15.920 went out. My husband fixed out on his own. But 1608 01:23:16.000 --> 01:23:18.159 then we took it to the shop for the code 1609 01:23:18.199 --> 01:23:20.960 that said it was an oil pump. So it's been 1610 01:23:21.039 --> 01:23:24.279 in the shop and they said that the oil pump 1611 01:23:24.520 --> 01:23:26.880 is leaking into the engine. It needs a whole new engine. 1612 01:23:27.479 --> 01:23:27.720 Yeah. 1613 01:23:28.039 --> 01:23:31.279 So we had a warranty on it. We bought the 1614 01:23:31.319 --> 01:23:33.600 warranty at oh you did the dealerships? 1615 01:23:34.119 --> 01:23:34.479 I did. 1616 01:23:34.800 --> 01:23:37.800 But then the inspector came out and looked at the 1617 01:23:37.920 --> 01:23:41.600 truck and like it was four days before it went 1618 01:23:41.640 --> 01:23:43.840 into the shop. My husband changed the tires on it 1619 01:23:44.399 --> 01:23:46.640 and they said that avoided the warranty, so they denied 1620 01:23:46.680 --> 01:23:47.000 the claim. 1621 01:23:47.159 --> 01:23:54.880 Wait wait, wait, wait, wait, because your husband changed the tires, they're. 1622 01:23:54.760 --> 01:23:58.359 Saying that they're not tires that go on there because 1623 01:23:58.399 --> 01:23:59.039 there I. 1624 01:23:59.039 --> 01:24:01.159 Don't know if it's a different I don't know the 1625 01:24:01.199 --> 01:24:02.760 specific funds, like. 1626 01:24:02.800 --> 01:24:04.079 What's fund to do something? 1627 01:24:05.079 --> 01:24:08.119 Are they reasoning it did something to the drive chain? 1628 01:24:08.840 --> 01:24:10.239 The drive train means. 1629 01:24:10.520 --> 01:24:14.680 They said that, like even the shop where it's that said, 1630 01:24:14.800 --> 01:24:15.880 it would have nothing. 1631 01:24:15.680 --> 01:24:17.039 To do with the Indians just looking. 1632 01:24:17.119 --> 01:24:21.119 They're looking for a technicality and and they. 1633 01:24:21.119 --> 01:24:23.600 Have it in their writing. It says if you change 1634 01:24:23.680 --> 01:24:27.359 like two. When I looked at it, it said something 1635 01:24:27.399 --> 01:24:32.680 about like I can't think it's the word, but basically 1636 01:24:33.760 --> 01:24:37.680 when you change the stock, that voids their warranty. So 1637 01:24:37.800 --> 01:24:39.279 they okay, what is the. 1638 01:24:39.359 --> 01:24:45.640 Name of the warranty, p w I, I believe p 1639 01:24:46.039 --> 01:24:47.039 w I warranty? 1640 01:24:47.359 --> 01:24:51.680 How much did you pay for that? Are they going 1641 01:24:51.720 --> 01:24:52.640 to give that money back? 1642 01:24:54.359 --> 01:24:59.279 So the dealership canceled that warranty and I guess find 1643 01:24:59.359 --> 01:25:00.159 us up with a new on. 1644 01:25:01.159 --> 01:25:03.880 But in the meantime, well, well no, no, no, no, 1645 01:25:04.359 --> 01:25:07.640 the new one's not going to cover you pre existing condition. 1646 01:25:08.880 --> 01:25:10.640 So when they signed you up for a new one, 1647 01:25:10.680 --> 01:25:11.680 what did that cost you? 1648 01:25:13.279 --> 01:25:14.880 So they said it's the same price. 1649 01:25:15.039 --> 01:25:17.760 No, no, no, why would you do that? Why wouldn't 1650 01:25:17.760 --> 01:25:19.880 you just get the twenty five hundred bucks. 1651 01:25:20.840 --> 01:25:22.600 They didn't ask me, They did it on their own. 1652 01:25:23.920 --> 01:25:26.680 This sucks. This totally sucks. 1653 01:25:28.159 --> 01:25:31.359 They told me to take the truck to their mechanic 1654 01:25:31.479 --> 01:25:33.880 because they don't believe it needs a new engine. I 1655 01:25:34.000 --> 01:25:37.439 did that, and they called me Friday and said it's 1656 01:25:37.600 --> 01:25:39.680 just a censor in the oil pump. I said, are 1657 01:25:39.720 --> 01:25:41.920 you sure, because why would a whole different place it 1658 01:25:42.000 --> 01:25:42.920 needs a whole new engine. 1659 01:25:43.079 --> 01:25:45.479 Well, we need to have it somewhere where we trust, okay, 1660 01:25:45.760 --> 01:25:48.600 So anyway, where'd they what's the first place you took 1661 01:25:48.640 --> 01:25:48.840 it to. 1662 01:25:51.039 --> 01:25:52.079 A donation Chevy? 1663 01:25:53.479 --> 01:25:56.119 Yeah, I wouldn't trust them. Where else did you go? Second? 1664 01:25:56.359 --> 01:25:58.600 No, now it's at. 1665 01:26:01.760 --> 01:26:03.000 Does it seem to run fine? 1666 01:26:04.880 --> 01:26:05.880 It seems to run fine. 1667 01:26:05.960 --> 01:26:06.000 You. 1668 01:26:06.439 --> 01:26:08.159 I would doubt if there was a problem with that 1669 01:26:08.319 --> 01:26:11.319 oil pump, not the sensor, that that thing would run fine. 1670 01:26:12.039 --> 01:26:14.039 But I want to ask something. Where's the second shop? 1671 01:26:15.399 --> 01:26:18.960 The second shop is called hang on. They just called me, 1672 01:26:19.039 --> 01:26:21.119 and I don't even I can't think. Let me look 1673 01:26:21.199 --> 01:26:21.600 up the name. 1674 01:26:22.680 --> 01:26:24.640 Well would they quote you on the sensor? It couldn't 1675 01:26:24.640 --> 01:26:25.159 be that much. 1676 01:26:33.159 --> 01:26:35.760 Yeah, I have to look up the name. 1677 01:26:35.840 --> 01:26:38.720 I I okay, forget the name. You need to take 1678 01:26:38.760 --> 01:26:41.520 it somewhere we know and trust. Where's the truck right now? 1679 01:26:41.560 --> 01:26:42.239 Do you know where it is? 1680 01:26:44.159 --> 01:26:45.359 Yeah, it's on Evans. 1681 01:26:45.399 --> 01:26:48.279 It's a shop that the dealership. 1682 01:26:47.760 --> 01:26:48.199 Sent me to. 1683 01:26:49.279 --> 01:26:51.760 Okay, you need to go to someplace that you know 1684 01:26:51.920 --> 01:26:53.279 and trust for another estimate. 1685 01:26:53.399 --> 01:26:54.000 Does it drive? 1686 01:26:56.359 --> 01:26:56.720 It does? 1687 01:26:56.880 --> 01:26:59.359 But I had it toad just because I don't want 1688 01:26:59.399 --> 01:27:01.840 them to say you drove it and you cause more damage. 1689 01:27:03.520 --> 01:27:06.520 You're not a bad idea. You need you need to have, 1690 01:27:06.800 --> 01:27:09.960 you need to have another opinion. I don't trust either. 1691 01:27:09.960 --> 01:27:14.159 The dealership said is that they'll pay. So they told 1692 01:27:14.239 --> 01:27:16.800 me that if they change the oil pump, it's a 1693 01:27:16.840 --> 01:27:19.720 seventy percent chance that'll fix it. If not, it needs 1694 01:27:19.720 --> 01:27:22.960 a whole new engine and that'll be seven thousand, and 1695 01:27:23.079 --> 01:27:26.000 the oil pump is two thousand, and the dealership agreed 1696 01:27:26.039 --> 01:27:29.199 to pay all of it, the two hundred of changing 1697 01:27:29.239 --> 01:27:31.720 the oil pump. But that's where I'm stuck. I'm like, 1698 01:27:32.079 --> 01:27:34.119 do I take a seventy percent chance. 1699 01:27:34.359 --> 01:27:34.800 Or what do I do? 1700 01:27:34.880 --> 01:27:35.000 Well? 1701 01:27:35.000 --> 01:27:38.159 Wait a minute, but they say the seventy percent chance 1702 01:27:38.840 --> 01:27:42.840 is that the sensor will fix it, and if it doesn't, 1703 01:27:43.279 --> 01:27:45.359 the dealer says they'll pay for everything else. 1704 01:27:45.600 --> 01:27:46.399 Is that what they said? 1705 01:27:47.680 --> 01:27:47.720 Not? 1706 01:27:47.880 --> 01:27:51.840 The censor that they'll change the oil pump completely, and 1707 01:27:51.960 --> 01:27:54.000 that's two thousand because the sensor. 1708 01:27:54.279 --> 01:27:57.640 Now, okay, but what about the engine? What if it 1709 01:27:57.760 --> 01:27:58.640 needs a whole engine? 1710 01:28:00.000 --> 01:28:03.680 That's where I'm where. I called the dealership back and said, okay, 1711 01:28:03.800 --> 01:28:06.560 so what if we fix this? I'd pay two hundred 1712 01:28:06.560 --> 01:28:08.239 out of my pocket. You guys pay the rest of 1713 01:28:08.279 --> 01:28:11.439 the two thousand. What happens when the engine goes out? 1714 01:28:11.520 --> 01:28:11.840 Where am? 1715 01:28:11.880 --> 01:28:12.600 I said? Well? 1716 01:28:12.640 --> 01:28:14.239 No, no, no, no, how many miles on this? 1717 01:28:14.880 --> 01:28:15.039 Wait? 1718 01:28:15.039 --> 01:28:15.239 Wait? 1719 01:28:15.279 --> 01:28:15.439 Wait? 1720 01:28:15.520 --> 01:28:17.560 How many you didn't buy a new car? Dear? How 1721 01:28:17.640 --> 01:28:18.439 many miles on it? 1722 01:28:19.840 --> 01:28:20.000 Nine? 1723 01:28:21.039 --> 01:28:23.520 Okay, well you didn't buy a new car, although ninety 1724 01:28:23.600 --> 01:28:26.319 thousand it should last longer than that. But even if 1725 01:28:26.359 --> 01:28:28.359 it did, I mean, really and truly, you have to 1726 01:28:28.439 --> 01:28:30.560 take some responsibility if it needs an engine. 1727 01:28:30.720 --> 01:28:34.880 I mean truly. You know, here's the thing. I want 1728 01:28:34.960 --> 01:28:38.079 you to get the car checked before you do anything, and. 1729 01:28:38.159 --> 01:28:40.439 Then you can take it back and get the damn 1730 01:28:40.520 --> 01:28:42.439 oil pumped done by them if it needs one. 1731 01:28:44.000 --> 01:28:46.119 But I can't. I have to tell you. 1732 01:28:47.119 --> 01:28:49.359 If you don't take it somewhere we know and trust, 1733 01:28:49.840 --> 01:28:50.800 then I can't help you. 1734 01:28:51.479 --> 01:28:53.319 I just can't. And I don't know what it's going 1735 01:28:53.399 --> 01:28:55.439 to cost you, but you tell the dealer. 1736 01:28:55.560 --> 01:28:59.600 Listen, you know I need to have a third opinion, mine, 1737 01:29:00.199 --> 01:29:03.760 not yours, and not AutoNation. I want my own opinion 1738 01:29:03.880 --> 01:29:07.760 right now. And I guarantee you if you take it 1739 01:29:07.800 --> 01:29:09.640 to one of our people, they're not going to lie 1740 01:29:09.680 --> 01:29:09.840 to you. 1741 01:29:10.399 --> 01:29:15.159 Then we take it step by step. So where is where? 1742 01:29:15.600 --> 01:29:18.800 Where is the car located? Right now? You said you 1743 01:29:18.880 --> 01:29:20.079 don't even know? Is that right? 1744 01:29:21.239 --> 01:29:23.600 Well, the name Sarah's working with my hys nakers. It 1745 01:29:23.640 --> 01:29:25.520 is all in his name. So I've been trying to 1746 01:29:25.560 --> 01:29:25.800 call it. 1747 01:29:25.920 --> 01:29:27.159 Okay, here's what I want you to do. 1748 01:29:27.600 --> 01:29:29.439 I want I want you to take it to one 1749 01:29:29.479 --> 01:29:32.880 of two places, okay, and Kachina will give you both, 1750 01:29:32.920 --> 01:29:35.479 give her caimeraants and share it in. At this point, 1751 01:29:35.760 --> 01:29:37.640 let's just see if we can get it done and 1752 01:29:37.760 --> 01:29:38.560 see what's going on. 1753 01:29:38.720 --> 01:29:43.039 Okay, Wow, Okay, So. 1754 01:29:45.680 --> 01:29:49.319 Just just do that, and I'm hoping, I'm really hoping 1755 01:29:49.560 --> 01:29:52.439 it'll it'll solve the problem. Three oh three seven one 1756 01:29:52.479 --> 01:29:55.199 three talk seven one three eight two five five. Pro 1757 01:29:55.399 --> 01:30:00.199 Bid energy if you need solar, pro bid energy dot 1758 01:30:07.279 --> 01:30:10.560 go with a sure thing Denver's best roofer Excel Roofing 1759 01:30:10.640 --> 01:30:13.279 Dot com. You don't pay a cent until you're content 1760 01:30:14.880 --> 01:30:19.800 wait time for an insurance checkup free, no obligation. In comparison, 1761 01:30:20.000 --> 01:30:23.520 call Compass Insurance paying too much your coverage at dozens 1762 01:30:23.560 --> 01:30:26.279 of insurance companies find out now three all three seven 1763 01:30:26.399 --> 01:30:29.399 seven one help. You'll think you're his only customer when 1764 01:30:29.439 --> 01:30:31.680 you choose Frank durand the real estate Man dot com 1765 01:30:31.960 --> 01:30:35.039 to list your home with Remax Alliance three all three 1766 01:30:35.159 --> 01:30:40.279 nine two zero sixteen twenty two bo Hi, Tom Martine, 1767 01:30:40.359 --> 01:30:42.079 you're a troubleshooter. 1768 01:30:44.199 --> 01:30:48.039 Three three seven one three talks. We're Tim. What's going 1769 01:30:48.079 --> 01:30:50.159 on with you? Tim? Welcome to the show. What's happening? 1770 01:30:53.760 --> 01:30:54.319 Hey? Tom? 1771 01:30:54.399 --> 01:30:54.880 How's it going? 1772 01:30:55.239 --> 01:30:55.760 What's going on? 1773 01:30:55.880 --> 01:30:56.000 Man? 1774 01:30:58.079 --> 01:30:59.880 Let me I'm at work. Let me get into a 1775 01:31:00.000 --> 01:31:03.239 place where I can talk to you about this. So 1776 01:31:03.399 --> 01:31:06.399 it it's similar to the last dollar that you had. 1777 01:31:06.479 --> 01:31:09.560 I for just a vehicle from Booth. 1778 01:31:09.399 --> 01:31:12.800 Motors and longmart What kind of vehicle? 1779 01:31:14.720 --> 01:31:21.840 Twenty one crew WRXSCI has eighteen thousand miles prig price 1780 01:31:22.000 --> 01:31:25.239 was about thirty five thousand. I put five thousand dollars 1781 01:31:25.279 --> 01:31:28.520 down and I've driven it a total of five times 1782 01:31:28.680 --> 01:31:32.880 before the suspension in the rear end just totally gave out. 1783 01:31:33.319 --> 01:31:35.119 Well, did you have it checked out? I'm going to 1784 01:31:35.159 --> 01:31:37.720 ask this a million times over my lifetime. 1785 01:31:37.840 --> 01:31:40.479 I've asked it. Did you get it checked out before 1786 01:31:40.560 --> 01:31:41.000 you bought it? 1787 01:31:43.119 --> 01:31:43.159 No? 1788 01:31:43.800 --> 01:31:44.920 Did you buy it as is? 1789 01:31:47.399 --> 01:31:49.359 Yeah? So I is. 1790 01:31:52.439 --> 01:31:55.600 That means if you drove off the lot, if you 1791 01:31:56.079 --> 01:31:58.319 Here's what it means, Okay, I want everyone to hear 1792 01:31:58.359 --> 01:31:59.920 it over and over and over and over and over 1793 01:32:00.119 --> 01:32:02.159 and over and over, and maybe we can help you. 1794 01:32:02.279 --> 01:32:02.600 Maybe not. 1795 01:32:03.640 --> 01:32:06.920 First and foremost, it means if you drive a block 1796 01:32:09.319 --> 01:32:13.239 and it breaks down, it's your problem. 1797 01:32:13.960 --> 01:32:17.520 That's what it means. That's what as means. What it 1798 01:32:17.640 --> 01:32:20.560 doesn't mean is that they can lie to you. 1799 01:32:21.439 --> 01:32:23.720 Now, I know what you're going to say, because everyone 1800 01:32:23.800 --> 01:32:25.359 says it they lied to you. 1801 01:32:25.920 --> 01:32:28.000 I assume you bought a warranty and the warranty is 1802 01:32:28.079 --> 01:32:30.520 not covering it. Is that the case? 1803 01:32:30.600 --> 01:32:30.760 Tim? 1804 01:32:32.279 --> 01:32:35.199 So it's been looked at twice by jam Subrew. 1805 01:32:36.039 --> 01:32:38.640 I need to ask you this first. Did you buy 1806 01:32:38.960 --> 01:32:39.640 a warranty? 1807 01:32:41.600 --> 01:32:44.439 Yes, it felt like I really didn't have any choice, 1808 01:32:44.520 --> 01:32:48.159 but it was a bumper and a bumper extended warranty 1809 01:32:48.239 --> 01:32:48.840 on the vehicle. 1810 01:32:49.239 --> 01:32:53.000 Yeah, they they mean nothing on used cars. They mean 1811 01:32:53.079 --> 01:32:54.039 absolutely nothing. 1812 01:32:54.520 --> 01:32:58.000 So what was wrong with the car? First and foremost 1813 01:32:58.119 --> 01:32:59.439 that you brought to the warranty? 1814 01:33:01.560 --> 01:33:03.199 So I didn't bring it to the warrant yet, I 1815 01:33:03.199 --> 01:33:06.439 think it to Don Fibru and had them look over 1816 01:33:06.560 --> 01:33:09.079 the vehicle to see if because I had a bad 1817 01:33:09.920 --> 01:33:10.439 why did. 1818 01:33:10.479 --> 01:33:13.359 Why did you have them wait? So you took it 1819 01:33:13.479 --> 01:33:18.600 to be checked out after you bought it? Correct, that's 1820 01:33:18.800 --> 01:33:19.640 asked backwards? 1821 01:33:19.720 --> 01:33:20.520 What did they find? 1822 01:33:22.359 --> 01:33:27.439 So they found that the vehicle, there was a piece 1823 01:33:27.560 --> 01:33:31.000 behind the bumper that was broken off. There was four 1824 01:33:31.159 --> 01:33:33.800 rims on the vehicle that didn't belong on the vehicle. 1825 01:33:33.920 --> 01:33:36.800 They were actually so small that you could not uh 1826 01:33:38.039 --> 01:33:41.039 balance at tires because the great caliber would which. 1827 01:33:40.880 --> 01:33:42.880 Would you would you would have you would just you 1828 01:33:42.920 --> 01:33:46.079 would have discovered had you get it checked out before 1829 01:33:46.199 --> 01:33:49.239 you bought it. But but again, and I'm emphasizing this 1830 01:33:49.439 --> 01:33:51.520 not for you, it's too late, but. 1831 01:33:51.720 --> 01:33:55.600 For every every every every every. 1832 01:33:55.399 --> 01:33:57.840 Other dumb ass who's out there buying a used car 1833 01:33:58.079 --> 01:34:01.680 and not getting it checked out. So out Shomp tells 1834 01:34:01.760 --> 01:34:03.199 you all this stuff is wrong. 1835 01:34:03.520 --> 01:34:06.439 The warrant. He's not going to cover pre existing conditions? 1836 01:34:06.600 --> 01:34:07.159 Is that right? 1837 01:34:09.279 --> 01:34:12.720 So Champ tells me it's one hundred dollars if I 1838 01:34:12.840 --> 01:34:14.840 take out the brand new rims and tires that it 1839 01:34:14.960 --> 01:34:17.680 needs on the vehicle. I'm like, okay, I'll pay this. Well, 1840 01:34:17.720 --> 01:34:20.680 I expected to pay some money because you know of 1841 01:34:21.000 --> 01:34:23.039 exactly what you're telling me. It's a US vehicle. 1842 01:34:23.319 --> 01:34:27.199 So Champ says it shomp estimated how much to fix. 1843 01:34:27.079 --> 01:34:31.720 It twelve hundred if we take out the thirty five 1844 01:34:31.840 --> 01:34:35.039 hundred for the rims entire. So I said, okay, go 1845 01:34:35.119 --> 01:34:35.880 ahead and do the work. 1846 01:34:36.079 --> 01:34:38.520 What does that mean take out the thirty five hundred 1847 01:34:38.560 --> 01:34:38.880 for rins? 1848 01:34:39.000 --> 01:34:39.680 What does that mean? 1849 01:34:39.840 --> 01:34:41.840 I don't even know what that means. You say were 1850 01:34:41.880 --> 01:34:42.720 the wrong size. 1851 01:34:43.960 --> 01:34:45.880 Yeah, they were trying to sell me rims and tires 1852 01:34:45.960 --> 01:34:47.079 that were the right side. 1853 01:34:47.560 --> 01:34:48.880 Well what what what did then? 1854 01:34:49.000 --> 01:34:51.119 If you fix it, though, and you got the wrong 1855 01:34:51.239 --> 01:34:52.880 size on there? What good would that do? 1856 01:34:53.520 --> 01:34:55.640 They're saying the calipers rub up against it. 1857 01:34:56.159 --> 01:34:59.039 Now, what I'm saying, Mark is he's telling them to 1858 01:34:59.199 --> 01:35:02.199 fix it without replacing the wheels and tires. 1859 01:35:03.840 --> 01:35:05.279 Yeah, why would you do that? 1860 01:35:05.439 --> 01:35:08.399 Why would you pay for repairs and keep the very 1861 01:35:08.600 --> 01:35:11.720 items that caused the need for repairs? 1862 01:35:12.199 --> 01:35:13.000 Why would you do that? 1863 01:35:13.239 --> 01:35:16.439 No, that's that's not because the need for repairs. 1864 01:35:17.159 --> 01:35:18.680 So let me back up. 1865 01:35:19.279 --> 01:35:23.159 Before I purchased this vehicle, I was shown the carfax 1866 01:35:23.399 --> 01:35:26.880 because I asked, I requested to see the carfat What 1867 01:35:27.119 --> 01:35:30.640 happened was they showed me a carfax that only described 1868 01:35:30.720 --> 01:35:36.279 this vehicle as driving into a ditch. Last Friday, I 1869 01:35:36.399 --> 01:35:40.079 got a carfax from Chump Subrew which had a lot 1870 01:35:40.199 --> 01:35:42.319 more items on it than the one they showed me 1871 01:35:42.479 --> 01:35:43.399 had the dealership. 1872 01:35:43.760 --> 01:35:46.279 Then if they lied to you, is that that is 1873 01:35:46.439 --> 01:35:49.439 truly a reason to get your money back. But let 1874 01:35:49.520 --> 01:35:51.920 me explain some of the problems you have here. And 1875 01:35:52.039 --> 01:35:54.840 I've said this before. There is not one good car 1876 01:35:55.000 --> 01:35:59.840 dealer in Longmont, Colorado, not one, not one, not one? 1877 01:36:00.079 --> 01:36:04.000 And and Booth is one of the worst. Okay, Longmont 1878 01:36:04.239 --> 01:36:07.000 mark what is it? What is it about Longmont? 1879 01:36:07.119 --> 01:36:07.520 What is it? 1880 01:36:08.439 --> 01:36:11.000 I have no idea, but but you you can attest 1881 01:36:11.039 --> 01:36:11.199 to that. 1882 01:36:11.359 --> 01:36:11.479 Right? 1883 01:36:11.720 --> 01:36:14.479 Have we gotten complaints out of Longmont of every car? 1884 01:36:14.760 --> 01:36:18.359 I mean, we get more complaints on cars out of 1885 01:36:18.479 --> 01:36:20.640 Longmont than all of the metro area. 1886 01:36:20.840 --> 01:36:23.960 I'd agree, How the hell does that happen? And what 1887 01:36:24.159 --> 01:36:28.560 who's second Greeley? But where where does this whole thing stand? 1888 01:36:28.640 --> 01:36:28.800 Now? 1889 01:36:28.920 --> 01:36:29.079 Man? 1890 01:36:30.960 --> 01:36:34.239 So here's what happened. So I take the car home. 1891 01:36:34.319 --> 01:36:36.680 After this, I show up to pay the twelve hundred dollars. 1892 01:36:36.840 --> 01:36:39.199 They tell me I don't owe them a diet, which 1893 01:36:39.239 --> 01:36:41.960 I thought was odd, and I'm like, okay, well all right, 1894 01:36:42.039 --> 01:36:46.520 I'll get the car they get home, so I did. 1895 01:36:46.760 --> 01:36:50.319 I drove it the next morning to Golden and back 1896 01:36:50.600 --> 01:36:51.800 to my house because they had to go. 1897 01:36:52.439 --> 01:36:52.640 John. 1898 01:36:52.680 --> 01:36:55.199 Wait, what did shop? Wait, did Hump fix it or not? 1899 01:36:57.039 --> 01:36:58.680 Yeah? They fixed it, they aligned it. 1900 01:36:59.039 --> 01:37:02.159 They they fix it free of charge. They fixed it 1901 01:37:02.239 --> 01:37:05.000 free of charge. Sounds like they probably hit up his 1902 01:37:05.119 --> 01:37:07.079 warrant to your thought they were Did they fix it 1903 01:37:07.199 --> 01:37:07.960 free of charge? 1904 01:37:09.359 --> 01:37:09.560 Yes? 1905 01:37:09.680 --> 01:37:10.680 I didn't pay anything. 1906 01:37:10.920 --> 01:37:13.399 Okay, So what's going on now, let's get to that part. 1907 01:37:14.960 --> 01:37:15.119 Oh. 1908 01:37:15.560 --> 01:37:18.159 I drive it the next morning and it's fine. I 1909 01:37:18.279 --> 01:37:20.560 go to Golden, some home park the vehicle. I love 1910 01:37:20.640 --> 01:37:21.199 my Yeah. 1911 01:37:21.199 --> 01:37:21.840 I don't need to know. 1912 01:37:21.960 --> 01:37:24.359 I can't have a day by day, sir, I cannot 1913 01:37:24.399 --> 01:37:26.680 have it. I need to know today what's wrong with 1914 01:37:26.760 --> 01:37:27.680 the car today. 1915 01:37:29.279 --> 01:37:30.560 So that's what I'm getting to. 1916 01:37:31.079 --> 01:37:34.439 No, don't get to it. No, no, hold, I don't 1917 01:37:34.520 --> 01:37:36.600 want the day by day. I want to know today 1918 01:37:36.720 --> 01:37:38.039 what is wrong with their car? 1919 01:37:38.279 --> 01:37:42.520 Today, so when my wife is driving it. 1920 01:37:43.039 --> 01:37:45.119 No, put them on hold. No, I'm not going to 1921 01:37:45.199 --> 01:37:45.800 do this anymore. 1922 01:37:45.880 --> 01:37:45.920 No. 1923 01:37:46.119 --> 01:37:49.119 Sorry. See do you understand that? 1924 01:37:49.880 --> 01:37:50.119 I know. 1925 01:37:50.479 --> 01:37:53.199 I know people are saying, don't interrupt, don't interrupt, don't interrupt. 1926 01:37:53.439 --> 01:37:54.880 I have a certain amount of time to. 1927 01:37:54.880 --> 01:37:57.279 Do a radio show, and I swear to God, if 1928 01:37:57.319 --> 01:38:00.600 I let people tell me stories, it will never get done. 1929 01:38:01.079 --> 01:38:04.119 If you can tell me Tim what's wrong with your 1930 01:38:04.239 --> 01:38:07.319 car today, I will take your call. If you can't, 1931 01:38:07.560 --> 01:38:09.439 you're gonna have to go somewhere else to get help. 1932 01:38:09.680 --> 01:38:12.680 I can't hear the story yet. I will ask questions 1933 01:38:12.720 --> 01:38:15.560 if we need the story. And some stories are interesting, 1934 01:38:15.920 --> 01:38:19.199 but frankly, I can't hear about your wife driving, then parking, 1935 01:38:19.600 --> 01:38:21.920 then she went into the convenience store, and then you 1936 01:38:22.079 --> 01:38:23.880 got in the car, and then you took it to 1937 01:38:23.960 --> 01:38:26.239 the car wash, and then you had a burger or two, 1938 01:38:26.600 --> 01:38:28.760 and then you got back in your car. I need 1939 01:38:28.880 --> 01:38:31.600 to know what is wrong with your car today. If 1940 01:38:31.640 --> 01:38:33.760 you can do it, check with him, Kachina. We'll go 1941 01:38:33.880 --> 01:38:36.359 back to them. I'm Tom Martinez. We have more coming up. 1942 01:38:41.640 --> 01:38:44.880 Go with a sure thing Denver's Best Roofer Excel Roofing 1943 01:38:45.000 --> 01:38:47.600 Dot com. You don't pay a cent until you're content. 1944 01:38:51.000 --> 01:38:54.159 Time for an insurance checkup free, no obligation. In comparison, 1945 01:38:54.319 --> 01:38:57.880 call Compass Insurance paying too much your coverage at dozens 1946 01:38:57.880 --> 01:39:01.199 of insurance companies find out now three seven seven to one. 1947 01:39:01.319 --> 01:39:01.560 Help. 1948 01:39:01.760 --> 01:39:04.399 You'll think you're his only customer when you choose Frank 1949 01:39:04.439 --> 01:39:06.880 durand the real estate Man dot com to list your 1950 01:39:06.920 --> 01:39:10.039 home with Remax Alliance three oh three nine two zero 1951 01:39:10.199 --> 01:39:15.399 sixteen twenty two. All right, listen real quick. Here by 1952 01:39:15.479 --> 01:39:17.600 the way, Excel Roofing is still here. We do have 1953 01:39:17.720 --> 01:39:19.720 some questions for them. Three oh three seven sixty one 1954 01:39:19.800 --> 01:39:22.399 sixty four hundred is their number. So Tim bought a 1955 01:39:22.439 --> 01:39:25.680 car at Booth Motors in Longmont, and there's something wrong 1956 01:39:25.720 --> 01:39:28.760 with the suspension, and he bought an extended warranty, but 1957 01:39:28.800 --> 01:39:30.960 they're not going to cover pre existing conditions. 1958 01:39:31.359 --> 01:39:32.359 I don't blame him for. 1959 01:39:32.399 --> 01:39:35.119 Being pissed off, and I'll tell you why, because they 1960 01:39:35.239 --> 01:39:38.720 showed him what he said is a bogus carfax. 1961 01:39:38.880 --> 01:39:43.800 I think that's alone. That alone constitutes. 1962 01:39:43.159 --> 01:39:46.800 Fraud if he truly has a copy of both car 1963 01:39:46.960 --> 01:39:50.800 faxes and can show that they showed him the wrong one, 1964 01:39:51.399 --> 01:39:54.399 or they put took stuff off of it or hid 1965 01:39:54.479 --> 01:39:57.479 stuff from him, that's going to be bad news for them. 1966 01:39:58.000 --> 01:40:01.520 So right now, where's your car and what's wrong with it? 1967 01:40:01.640 --> 01:40:01.880 Tim? 1968 01:40:04.600 --> 01:40:08.640 It is sitting at some subru There's like forty five 1969 01:40:08.760 --> 01:40:13.359 hundred dollars worth of rear suspense and damage. The problem 1970 01:40:13.560 --> 01:40:18.039 is that the front control arms is pushed through the 1971 01:40:18.199 --> 01:40:23.720 body and they're telling me that that is possible irreversible 1972 01:40:23.800 --> 01:40:24.760 damage to the frame. 1973 01:40:25.680 --> 01:40:26.920 Hey, let me ask you something. 1974 01:40:27.039 --> 01:40:29.600 So little when you took it to Shamp the first 1975 01:40:29.680 --> 01:40:33.840 time and they claim they fixed it and you didn't 1976 01:40:33.960 --> 01:40:35.439 owe them anything, what did they do? 1977 01:40:37.600 --> 01:40:40.880 They did an alignment, which I saw the paperwork. It 1978 01:40:41.039 --> 01:40:44.159 was all green. It wasn't your typical kind of alignment 1979 01:40:44.279 --> 01:40:47.039 paper that I've ever seen. Usually it shows you and. 1980 01:40:47.119 --> 01:40:48.199 Really, why did they do it? 1981 01:40:48.359 --> 01:40:48.600 Free? 1982 01:40:49.239 --> 01:40:53.039 Why did they do it? For sure they build the company, man. 1983 01:40:53.199 --> 01:40:55.199 That's a call that I'm going to make today. But 1984 01:40:55.319 --> 01:40:58.479 I'm assuming that they build the warranty because the front 1985 01:40:58.479 --> 01:41:00.359 of the car does say booth motors on it, so 1986 01:41:00.479 --> 01:41:02.720 I'm maybe they connected the dots. 1987 01:41:02.760 --> 01:41:06.640 I'm not sure he listened, Tim, Maybe Tom, could you 1988 01:41:06.720 --> 01:41:07.760 please take line one? 1989 01:41:09.039 --> 01:41:09.399 All right? 1990 01:41:10.039 --> 01:41:13.760 There are booth motors, Nick, Booth, Nick Booth, go ahead. 1991 01:41:13.800 --> 01:41:15.439 We only have a few minutes, but Mark, you can 1992 01:41:15.520 --> 01:41:16.159 continue with him. 1993 01:41:16.159 --> 01:41:21.479 Go ahead, Nick, Yeah, I just wanted to say that 1994 01:41:21.760 --> 01:41:23.720 that we watched the video and on the video of 1995 01:41:23.840 --> 01:41:28.680 his first inspection, they clearly state that alignment was going 1996 01:41:28.760 --> 01:41:31.199 to be done and that they did a full undercarriage 1997 01:41:31.239 --> 01:41:34.359 inspection there was no damage. And then a week later 1998 01:41:34.520 --> 01:41:37.119 he gets another video and they clearly say on the 1999 01:41:37.159 --> 01:41:39.399 video that this damage was not present a week ago. 2000 01:41:40.000 --> 01:41:43.079 And now an alignment obviously could not have been done 2001 01:41:43.119 --> 01:41:45.079 with the undercarriage in that condition, and clearly. 2002 01:41:44.880 --> 01:41:45.960 The vehicle had been wrecked. 2003 01:41:46.079 --> 01:41:46.960 He sent that video. 2004 01:41:46.960 --> 01:41:48.279 I don't know why he was sent us that video. 2005 01:41:48.439 --> 01:41:50.960 So Nick, are you saying are you saying he he 2006 01:41:51.199 --> 01:41:53.680 actually wrecked its? 2007 01:41:53.720 --> 01:41:55.760 He obviously did, and it's on video, and he sends 2008 01:41:55.840 --> 01:41:58.399 us the video. It's insane that we're even arguing about this. 2009 01:41:59.079 --> 01:42:00.159 I didn't know about that. 2010 01:42:00.920 --> 01:42:02.479 Yeah, Seamp Schump sent that. 2011 01:42:02.720 --> 01:42:05.800 Schrump has its on video of and I'll send you 2012 01:42:05.840 --> 01:42:07.520 the video of Sean Excellent. 2013 01:42:07.279 --> 01:42:09.239 Saying that the vehicle had been wrecked and who was 2014 01:42:09.239 --> 01:42:09.800 their left time? 2015 01:42:09.960 --> 01:42:13.000 Okay, you know what this this is new information? Tim? 2016 01:42:13.079 --> 01:42:14.159 Did you wreck that car? 2017 01:42:16.039 --> 01:42:18.920 No, that vehicle was not wrecked. And I have a 2018 01:42:19.000 --> 01:42:22.119 friend who owns a dealership. He looked at the fact 2019 01:42:22.359 --> 01:42:26.279 the car back report and he said that this vehicle 2020 01:42:26.560 --> 01:42:30.239 was a salvage titled vehicle prior to Booth Motors purchasing it. 2021 01:42:30.399 --> 01:42:35.039 And they never mentioned that, Nick, was this a salvage vehicle? 2022 01:42:35.359 --> 01:42:36.760 Nick, it was. 2023 01:42:36.880 --> 01:42:37.520 It was branded. 2024 01:42:37.720 --> 01:42:39.640 It was a branded title and he signed a branded 2025 01:42:39.680 --> 01:42:40.439 title to closure. 2026 01:42:40.640 --> 01:42:41.239 We have wait. 2027 01:42:41.279 --> 01:42:45.199 Wait, so he signed a disclosure saying it was branded. 2028 01:42:46.039 --> 01:42:48.279 Correct, Man, I was. 2029 01:42:48.319 --> 01:42:52.119 Told from your sales guy, is that this vehicle showed 2030 01:42:52.159 --> 01:42:55.640 up to Booth as a salvage title, but you chucked 2031 01:42:55.720 --> 01:42:58.840 into it and that it was deemed that it was 2032 01:42:58.960 --> 01:42:59.920 no longer doubt. 2033 01:43:00.640 --> 01:43:02.239 Well, that's true. That's true. 2034 01:43:02.600 --> 01:43:06.079 If they hold on that, that's true because it was 2035 01:43:06.159 --> 01:43:06.760 put back. 2036 01:43:06.680 --> 01:43:07.279 On the road. 2037 01:43:09.359 --> 01:43:12.039 But they didn't put it back on the road in 2038 01:43:12.159 --> 01:43:12.880 the right way. 2039 01:43:13.000 --> 01:43:13.359 They didn't. 2040 01:43:13.399 --> 01:43:15.760 Oh, this is gonna be complicated, Mark, do you want 2041 01:43:15.760 --> 01:43:19.239 to we should continue to We're running out of time, folks, 2042 01:43:19.319 --> 01:43:21.720 hang on, Okay, both of you hanging on. I'm Tom Martino. 2043 01:43:22.600 --> 01:43:26.000 Wow is this complicated? Plus, don't forget we have excel 2044 01:43:26.079 --> 01:43:28.920 roofing with us in the house with Henry Brett's more 2045 01:43:29.000 --> 01:43:32.920 coming up on the Troubleshooter Show. This is promising to 2046 01:43:33.159 --> 01:43:37.640 be exciting. Wow three all three seven to one to 2047 01:43:37.720 --> 01:43:38.560 three talk. 2048 01:43:41.159 --> 01:43:44.399 Go with a sure thing Denver's best roofer Excel Roofing 2049 01:43:44.520 --> 01:43:44.960 dot com. 2050 01:43:45.159 --> 01:43:50.840 You don't pay a cent until you're content. Time for 2051 01:43:50.920 --> 01:43:54.079 an insurance check up free, no obligation. In comparison, call 2052 01:43:54.199 --> 01:43:57.479 Compass Insurance paying too much your coverage at dozens of 2053 01:43:57.560 --> 01:44:00.520 insurance companies find out now three oh three seven seven 2054 01:44:00.520 --> 01:44:03.239 to one help. You'll think you're his only customer when 2055 01:44:03.279 --> 01:44:05.560 you choose Frank durand the real estate Man dot com 2056 01:44:05.800 --> 01:44:08.880 to list your home with Remax Alliance three oh three 2057 01:44:09.000 --> 01:44:10.720 nine two zero sixteen twenty. 2058 01:44:10.520 --> 01:44:21.600 Two Ripped up News need advice so you don't have. 2059 01:44:23.800 --> 01:44:26.560 Come run in just as fast as we can. 2060 01:44:27.079 --> 01:44:30.159 Show Shooter's gonna help come man. 2061 01:44:31.000 --> 01:44:36.119 This is the Troubleshooter Show Now, Tom Martinez, Welcome. Welcome, 2062 01:44:36.159 --> 01:44:38.239 my friends to the only show of it's kind. We 2063 01:44:38.359 --> 01:44:41.680 are here to solve problems, answer questions, take complaints. Our 2064 01:44:41.760 --> 01:44:45.039 goal in life is to make your life not only 2065 01:44:45.159 --> 01:44:48.199 a little more entertaining, but just a little bit better. 2066 01:44:48.239 --> 01:44:50.319 You've been ripped off for taking advantage of we have 2067 01:44:50.439 --> 01:44:54.680 solve problems to the tune of over three hundred million, Yes, 2068 01:44:55.199 --> 01:44:59.279 million dollars cash merchandise exchange is refund That's. 2069 01:44:59.159 --> 01:44:59.600 What we do. 2070 01:45:00.079 --> 01:45:03.159 We also like getting to the bottom of stories. Right now, 2071 01:45:03.279 --> 01:45:06.439 we have a very interesting one. In fact, we've got 2072 01:45:06.479 --> 01:45:10.520 the owner of Booth Motors on nick Booth and Tim 2073 01:45:10.640 --> 01:45:12.720 called up last hour and said he bought a vehicle. 2074 01:45:13.079 --> 01:45:15.319 In fact, let me recap this with Tim real quick. 2075 01:45:15.359 --> 01:45:17.600 I want to make sure I know where he's coming from. 2076 01:45:17.680 --> 01:45:20.319 But Tim, you're basically saying you bought the vehicle at 2077 01:45:20.359 --> 01:45:25.439 Booth Motors. You brought it over to a dealership and 2078 01:45:25.880 --> 01:45:28.560 the dealership did an alignment. They also let you know 2079 01:45:28.640 --> 01:45:31.079 at that time that the tires and wheels were not 2080 01:45:31.239 --> 01:45:34.199 the correct size for the vehicle, but they didn't charge 2081 01:45:34.239 --> 01:45:36.479 you anything they did in alignment. What else did the 2082 01:45:36.560 --> 01:45:42.000 dealership do when they did the alignment the original time, Tim, Well, 2083 01:45:42.039 --> 01:45:43.880 they did the. 2084 01:45:43.920 --> 01:45:47.399 Alignment, he replaced the cabin filter, they serviced the front 2085 01:45:47.439 --> 01:45:53.199 and rear differential, and replaced the broken piece behind the bumper. 2086 01:45:53.000 --> 01:45:55.319 And they said everything else was in good shape at 2087 01:45:55.359 --> 01:45:55.840 that point. 2088 01:45:56.000 --> 01:45:58.680 Right, That's what they did, And you have. 2089 01:45:58.800 --> 01:46:01.640 The alignment print out at that time where they actually 2090 01:46:01.840 --> 01:46:05.760 dialed in your alignment. They usually give you afore and after. 2091 01:46:07.359 --> 01:46:08.640 They gave me an after. 2092 01:46:09.000 --> 01:46:10.800 Well that's fine. So I mean they gave you an 2093 01:46:10.840 --> 01:46:12.600 after showing those before. 2094 01:46:12.680 --> 01:46:15.520 I do have a green seed that shows what it 2095 01:46:15.640 --> 01:46:16.199 came out to be. 2096 01:46:16.600 --> 01:46:18.800 Yeah, okay, that's great. Hold on now now I'm going 2097 01:46:18.840 --> 01:46:22.600 to put him on hold, Nick Booth to recap with you. 2098 01:46:23.279 --> 01:46:28.319 You're basically saying Tim is in the wrong here because 2099 01:46:28.520 --> 01:46:32.439 a week or so after they did the alignment, the 2100 01:46:32.560 --> 01:46:36.520 cabin air filter, the differential services, Tim brought it back 2101 01:46:36.560 --> 01:46:40.000 there and it needed all kinds of other work. So 2102 01:46:40.279 --> 01:46:43.279 you're saying that when you sold him the car that 2103 01:46:43.560 --> 01:46:46.840 second time, when he went back, all that damage must 2104 01:46:46.920 --> 01:46:49.399 have been caused by Tim or whoever was driving the 2105 01:46:49.520 --> 01:46:52.880 car at that period of time. Because Tim actually sent 2106 01:46:53.039 --> 01:46:56.079 you a video, and I know you sent the video 2107 01:46:56.239 --> 01:46:58.479 to us, but what does the video show. 2108 01:47:00.159 --> 01:47:02.760 The first video shows that they did a full inspection 2109 01:47:03.000 --> 01:47:05.399 and as he said, they said. 2110 01:47:05.159 --> 01:47:05.920 There's a wheel fit run. 2111 01:47:06.000 --> 01:47:10.000 They were from a WX not a WXSTI placing the 2112 01:47:10.039 --> 01:47:13.479 wheels and tires. And then they said they're going to 2113 01:47:13.479 --> 01:47:15.319 do an alignment, and they said they did a full 2114 01:47:15.399 --> 01:47:18.960 undercarriage inspection. This is barbatim and everything. 2115 01:47:18.640 --> 01:47:19.359 Else looks good. 2116 01:47:19.960 --> 01:47:23.600 And then the next video a week later says that 2117 01:47:23.720 --> 01:47:27.800 there's damage to the left rear control arms and trailing 2118 01:47:27.920 --> 01:47:33.039 arms the left, the front right side, and the rear 2119 01:47:33.199 --> 01:47:33.640 right side. 2120 01:47:33.680 --> 01:47:36.800 So all three, three out of four wheels had. 2121 01:47:36.760 --> 01:47:40.079 Damage to them. And they said this was not like 2122 01:47:40.199 --> 01:47:41.800 this a week ago, and the car could not have 2123 01:47:41.880 --> 01:47:44.960 been aligned in this condition, and clearly it had been wrecked. 2124 01:47:45.359 --> 01:47:47.159 That's on the video that he sent to us. 2125 01:47:47.319 --> 01:47:51.319 So Tim, Tim, if what Nick is saying is true, 2126 01:47:51.359 --> 01:47:54.760 and I can't imagine he's making this up, how would 2127 01:47:54.800 --> 01:47:58.520 it possibly be that different a week later if you 2128 01:47:58.680 --> 01:48:02.520 were someone at you know, or your wife or someone 2129 01:48:02.760 --> 01:48:06.039 didn't create the damage, how's it even possible. 2130 01:48:09.399 --> 01:48:12.119 I don't know how it's possible. Honestly, my wife was 2131 01:48:12.199 --> 01:48:15.039 driving the vehicle and the rear end collapsed on her 2132 01:48:15.199 --> 01:48:19.399 while she was driving. Yet, here's a really easy way 2133 01:48:19.439 --> 01:48:21.800 to put an end to this. I will take a polygraph. 2134 01:48:22.279 --> 01:48:24.119 That's not an easy way to put an endo it. 2135 01:48:24.199 --> 01:48:26.640 I mean the proof that at the video they have 2136 01:48:26.880 --> 01:48:29.800 one thing from the same dealership. When you picked it 2137 01:48:29.920 --> 01:48:35.000 up from that dealership, was it working fine, Yes, I 2138 01:48:35.119 --> 01:48:35.439 drove it. 2139 01:48:35.560 --> 01:48:38.000 Fine, Okay, but one thing I do know is I 2140 01:48:38.079 --> 01:48:42.800 didn't hit anything. Nobody hit anything with that vehicle. Okay, 2141 01:48:43.159 --> 01:48:45.560 Well what Booth Motors told me to do is just 2142 01:48:45.680 --> 01:48:47.039 to claim it on my insurance. 2143 01:48:47.079 --> 01:48:49.439 Okay, Well hold up, let's let's get to that point 2144 01:48:49.560 --> 01:48:51.600 right now. So you brought it back there and it 2145 01:48:51.640 --> 01:48:54.079 wouldn't be claimed on what do you mean on your insurance? 2146 01:48:54.840 --> 01:48:58.319 Like if you went over like drove over a curb 2147 01:48:58.439 --> 01:48:59.239 or something like that. 2148 01:48:59.640 --> 01:49:02.760 If I, if I hit something, then I should just 2149 01:49:02.880 --> 01:49:04.159 clam that on my insurance. 2150 01:49:04.239 --> 01:49:06.439 Well, and I see where he's coming from, because how 2151 01:49:06.520 --> 01:49:07.960 else would that damage get there? 2152 01:49:09.640 --> 01:49:12.439 Well that's the listen man. 2153 01:49:12.560 --> 01:49:14.880 Look, I'm not I swear to God, I'm not trying 2154 01:49:14.920 --> 01:49:17.199 to give you a hard time. Tim help me out here. 2155 01:49:17.680 --> 01:49:21.039 How would that damage just appear a week later? What 2156 01:49:21.239 --> 01:49:24.000 is the dealership saying? Are they saying you must have 2157 01:49:24.119 --> 01:49:26.640 hit something? Are they saying when you when you kept 2158 01:49:26.680 --> 01:49:29.039 saying it collapsed? What does that mean? 2159 01:49:30.920 --> 01:49:33.279 So the rear there was something in the rear that 2160 01:49:33.520 --> 01:49:37.479 broke on the suspension and then it caused the major 2161 01:49:37.960 --> 01:49:39.560 it caused some other parts. 2162 01:49:39.359 --> 01:49:43.159 To and how are they saying it would have broke. 2163 01:49:45.039 --> 01:49:47.720 The dealer should have saying that I had to have 2164 01:49:47.840 --> 01:49:49.840 hit something in order for that to happen. 2165 01:49:50.000 --> 01:49:53.399 Okay, so the dealership who didn't sell you the car 2166 01:49:53.640 --> 01:49:54.720 is saying that correct. 2167 01:49:56.039 --> 01:49:57.880 Correct, Oh, one thing I forgotten. 2168 01:49:58.199 --> 01:50:02.159 Hold on, Tim, If they're saying that, listen once again. 2169 01:50:02.800 --> 01:50:06.520 What what else can we possibly expect out of booth 2170 01:50:06.640 --> 01:50:09.600 Motors at this point? What could you expect out of them? 2171 01:50:12.520 --> 01:50:12.720 Well? 2172 01:50:12.920 --> 01:50:17.039 I would expect them to at least look at the 2173 01:50:17.159 --> 01:50:19.720 vehicles that they're selling to make sure that they're roadworthy. 2174 01:50:19.880 --> 01:50:22.479 That's that's. It seems to me that that is not 2175 01:50:22.720 --> 01:50:23.359 what happened. 2176 01:50:23.479 --> 01:50:26.800 But hold on, Tim, that's it's I don't find that fair. 2177 01:50:27.039 --> 01:50:29.439 And the only reason I'm saying that is you bought it, 2178 01:50:30.000 --> 01:50:32.159 then you didn't have it checked out. You brought it 2179 01:50:32.279 --> 01:50:34.880 to a dealership after you bought it to have it 2180 01:50:35.039 --> 01:50:38.600 checked out. They said, basically, the only problem was it 2181 01:50:38.760 --> 01:50:40.960 was out of an alignment and you needed some other 2182 01:50:41.399 --> 01:50:44.520 general maintenance that apparently, you know, either needed to be 2183 01:50:44.640 --> 01:50:47.920 done or not, who knows, but they said everything else 2184 01:50:48.079 --> 01:50:48.600 checked out. 2185 01:50:48.800 --> 01:50:53.079 Shreded What Shelley sam that was shredded that goes underneath 2186 01:50:53.319 --> 01:50:58.159 the engine in the engine convey that was all mangled up. 2187 01:50:58.199 --> 01:51:00.680 And I knew this when I bought the and that's 2188 01:51:00.720 --> 01:51:03.079 what I wanted to have replaced. That's why I took 2189 01:51:03.119 --> 01:51:06.800 it to Chomp in the first place. So that helped me. 2190 01:51:07.159 --> 01:51:09.720 So why didn't they replace that? Why didn't you have 2191 01:51:09.880 --> 01:51:14.399 that replacement I did. They didn't replace that, and they 2192 01:51:14.439 --> 01:51:16.079 didn't charge you anything on that either. 2193 01:51:17.439 --> 01:51:19.600 No, that was part of the twelve hundred dollars. 2194 01:51:19.760 --> 01:51:22.359 Yeah, went through the warranty company, but you knew that 2195 01:51:22.479 --> 01:51:24.760 when you bought it, so they replaced that. They did 2196 01:51:24.800 --> 01:51:27.680 the alignment. I feel like we're going in circles. I 2197 01:51:27.760 --> 01:51:30.239 don't even understand, Like, if you were in front of 2198 01:51:30.279 --> 01:51:34.720 a judge, what would you possibly say. The dealership that 2199 01:51:34.960 --> 01:51:38.119 didn't sell you the vehicle, somebody that has no dog 2200 01:51:38.239 --> 01:51:40.840 in the fight but to sell you stuff, told you 2201 01:51:41.159 --> 01:51:44.800 everything was fine. Then a week later it's not fine. 2202 01:51:44.960 --> 01:51:48.399 And they even told you somebody must have gotten some 2203 01:51:48.600 --> 01:51:49.520 kind of wreck with it. 2204 01:51:51.079 --> 01:51:53.680 I think they missed something, honestly. 2205 01:51:55.479 --> 01:51:58.840 Well, I like, what what could they possibly have missed 2206 01:51:58.880 --> 01:52:01.279 When you're saying the first week when they brought it 2207 01:52:01.399 --> 01:52:02.319 in they missed something. 2208 01:52:03.920 --> 01:52:06.960 So but the days between the first and the second 2209 01:52:07.000 --> 01:52:10.600 appointment were three business days. Yeah, the car was sitting 2210 01:52:10.760 --> 01:52:11.600 for two. 2211 01:52:11.520 --> 01:52:12.159 Of those days. 2212 01:52:12.199 --> 01:52:16.199 There was only one day in between the two. 2213 01:52:16.279 --> 01:52:18.399 Tim, hold on, I don't even know what to say 2214 01:52:18.479 --> 01:52:21.319 to him. I mean, Tim, I don't even know like 2215 01:52:21.840 --> 01:52:24.640 what you want at this point, Nick, I'm not even 2216 01:52:24.720 --> 01:52:27.159 sure what to say to you. What is he asking 2217 01:52:28.159 --> 01:52:30.479 from you guys? At this point? What is he trying 2218 01:52:30.560 --> 01:52:30.720 to do? 2219 01:52:32.520 --> 01:52:33.920 I'm not really sure. 2220 01:52:34.880 --> 01:52:37.159 All right, let's ask Tim what do you want? Right now? 2221 01:52:37.279 --> 01:52:38.760 Let's just go to there. What do you want? 2222 01:52:40.319 --> 01:52:44.720 Well, my fear is that the vehicle is damaged beyond repair. Okay, 2223 01:52:44.920 --> 01:52:47.680 then I'm stuck with all of with the thirty five 2224 01:52:47.760 --> 01:52:50.119 thousand dollars for a vehicle that it didn't get a 2225 01:52:50.279 --> 01:52:54.199 dry Okay, that's my that's my fear. I don't want any. 2226 01:52:54.560 --> 01:52:56.800 Okay, So what do you Once again, let me go 2227 01:52:56.920 --> 01:52:58.880 back to this, Tim, I'm going to ask you straight up, 2228 01:52:58.960 --> 01:53:02.680 what do you want? Okay, I'm not asking what you're 2229 01:53:02.720 --> 01:53:04.079 afraid of? What do you want? 2230 01:53:04.800 --> 01:53:07.239 I want help fixing this vehicle? 2231 01:53:07.399 --> 01:53:09.479 You want money from Nick Booth? 2232 01:53:11.359 --> 01:53:12.880 No, I don't want money from Nick Booth. 2233 01:53:13.640 --> 01:53:15.800 What do you want, Kim? 2234 01:53:15.880 --> 01:53:20.479 What do you want? Help helping the vehicle. 2235 01:53:20.760 --> 01:53:23.359 He what does that mean? Monetary help? You want me 2236 01:53:23.439 --> 01:53:26.359 to send a mechanic over there. What are you asking? 2237 01:53:28.479 --> 01:53:32.000 I'm asking for somebody to look at the frame to 2238 01:53:32.079 --> 01:53:34.119 see if it's damaged beyond repair. 2239 01:53:34.319 --> 01:53:40.399 And if it is damaged, But that damage wasn't there 2240 01:53:41.159 --> 01:53:44.800 three or four a week before. What good does that 2241 01:53:45.000 --> 01:53:48.880 do anybody? You're still at the exact same place we started. 2242 01:53:53.079 --> 01:53:56.000 You know, I thought Tom was a little overboard. 2243 01:53:55.520 --> 01:53:56.079 On this guy. 2244 01:53:56.560 --> 01:53:59.600 I really did. Until I have now took a stab 2245 01:53:59.680 --> 01:54:03.600 at it. I don't know what to say. Look, man's 2246 01:54:03.640 --> 01:54:07.199 somebody independent of the people that sold it to you 2247 01:54:07.680 --> 01:54:10.520 said it was in good shape. Hey, Nick, this video 2248 01:54:10.720 --> 01:54:12.640 I didn't get to look at it. What is the 2249 01:54:12.760 --> 01:54:16.800 video show? Is it basically a technician walking around the 2250 01:54:16.920 --> 01:54:20.439 car like all these dealerships do. Now, going this is okay, 2251 01:54:20.560 --> 01:54:23.159 but here's what we suggest. You know, you should get 2252 01:54:23.199 --> 01:54:25.960 the service done on this and blah blah blah. Or 2253 01:54:26.039 --> 01:54:28.680 does it actually show the undercarriage. 2254 01:54:29.600 --> 01:54:33.039 So he's walking around the underside. There doesn't appear to 2255 01:54:33.119 --> 01:54:34.520 be any damage from what I can tell in the 2256 01:54:34.520 --> 01:54:36.640 first video, and then in the second video you can 2257 01:54:36.680 --> 01:54:39.199 see obvious damage to three different parts of the car. 2258 01:54:39.359 --> 01:54:42.319 So it's not like just something broke and cause damage, 2259 01:54:42.359 --> 01:54:44.920 Like there's damage all over. The car that they're saying 2260 01:54:45.079 --> 01:54:46.800 wasn't there and couldn't have been there because they couldn't 2261 01:54:46.800 --> 01:54:47.479 have a line the car. 2262 01:54:47.399 --> 01:54:49.560 They wouldn't have been able to aunlign it. I know that, 2263 01:54:49.840 --> 01:54:53.359 I mean, my god, and what's broke on it? 2264 01:54:53.479 --> 01:54:53.600 Now? 2265 01:54:53.720 --> 01:54:54.920 Do we even know? Do you know? 2266 01:54:55.079 --> 01:54:55.279 Nick? 2267 01:54:55.319 --> 01:54:57.640 If I ask him, I'm gonna hear a three month 2268 01:54:57.800 --> 01:54:58.479 long story. 2269 01:55:00.479 --> 01:55:03.880 It seems to me what they're saying is the left 2270 01:55:03.920 --> 01:55:08.800 rear axle, the left roof trailing arm and then possibly 2271 01:55:08.880 --> 01:55:09.800 like a control arm. 2272 01:55:09.800 --> 01:55:12.279 Or some sort of like Now I want to get 2273 01:55:12.319 --> 01:55:14.640 a totally third party here, hold on on this. I 2274 01:55:14.720 --> 01:55:17.000 got to take this break. Nick. I'm hoping you can 2275 01:55:17.079 --> 01:55:19.920 hold here, but do this for me. Get Kevin Colkin 2276 01:55:20.039 --> 01:55:23.199 on please. I would also like Tim, if you haven't 2277 01:55:23.239 --> 01:55:26.600 sent it, please send over what the dealership is saying. 2278 01:55:26.760 --> 01:55:27.720 You need hold on. 2279 01:55:33.439 --> 01:55:36.680 Go with a sure thing Denver's Best roofer Excel roofing 2280 01:55:36.800 --> 01:55:39.399 dot com. You don't pay a cent until you're content. 2281 01:55:42.800 --> 01:55:45.960 Time for an insurance check up free, no obligation. In comparison, 2282 01:55:46.119 --> 01:55:49.680 call Compass insurance paying too much your coverage at dozens 2283 01:55:49.680 --> 01:55:50.680 of insurance companies. 2284 01:55:50.800 --> 01:55:53.359 Find out Now three oh three seven seven to one. Help. 2285 01:55:53.560 --> 01:55:56.199 You'll think you're his only customer when you choose Frank 2286 01:55:56.239 --> 01:55:58.680 durand the real estate Man dot com to list your 2287 01:55:58.720 --> 01:56:02.359 home with Remax three oh three nine two zero sixteen 2288 01:56:02.439 --> 01:56:02.920 twenty two. 2289 01:56:04.399 --> 01:56:06.319 All right, listen, I've got to get through this one. 2290 01:56:06.359 --> 01:56:08.680 I got Kevin Cook and shared an auto tech on 2291 01:56:08.760 --> 01:56:11.600 a referral list at referral list dot com. Hey, Kevin, 2292 01:56:11.680 --> 01:56:14.479 I want you to do something independent for me. I'm 2293 01:56:14.520 --> 01:56:16.680 gonna send you let me lock in Nick real quick. 2294 01:56:16.720 --> 01:56:19.840 Hey Nick, do you have the video of the the 2295 01:56:20.000 --> 01:56:21.960 week before as well? Do you have both? 2296 01:56:23.359 --> 01:56:23.479 Uh? 2297 01:56:23.600 --> 01:56:24.479 Yeah, I can send you that. 2298 01:56:24.680 --> 01:56:27.239 So, Kevin, I want you to look at two videos 2299 01:56:27.319 --> 01:56:32.319 of a technician from a dealership walking under a Subaru vehicle. 2300 01:56:32.840 --> 01:56:36.920 One time they're saying everything is good, there's no problems 2301 01:56:37.039 --> 01:56:40.119 with it. It needs an alignment, and it's got the 2302 01:56:40.199 --> 01:56:43.920 wrong rims on it. And then a week later, okay, 2303 01:56:44.119 --> 01:56:46.760 they did the alignment, they did some other general maintenance, 2304 01:56:47.000 --> 01:56:50.479 and then a week later the same car goes back 2305 01:56:50.520 --> 01:56:54.079 to the same dealership and it's got all kinds of problems. 2306 01:56:54.119 --> 01:56:57.880 It needs control arms, it needs everything. The dealership tells 2307 01:56:57.920 --> 01:57:01.319 the guy, well, someone must have wrecked okay, but the 2308 01:57:01.399 --> 01:57:03.439 guy is saying, no, one wrecked it. It was that 2309 01:57:03.600 --> 01:57:07.520 way when he bought it from a different dealership. That 2310 01:57:08.279 --> 01:57:10.760 that has nothing to do with the repairs. You follow me. 2311 01:57:12.399 --> 01:57:13.039 That's strange. 2312 01:57:13.560 --> 01:57:16.319 It's strange as hell. I don't know how it's possible. 2313 01:57:16.680 --> 01:57:19.399 I would like you to look at both videos. We're 2314 01:57:19.439 --> 01:57:21.600 going to forward them to you right now. Hey, Nick, 2315 01:57:21.640 --> 01:57:23.680 how long are these videos? Are they pretty quick? 2316 01:57:24.560 --> 01:57:27.359 The first one's five minutes, the second one is like 2317 01:57:27.439 --> 01:57:28.000 a minute. 2318 01:57:27.760 --> 01:57:28.039 And a half. 2319 01:57:28.119 --> 01:57:30.439 All right, let's do this. I'm gonna put you on hold, Nick, 2320 01:57:30.479 --> 01:57:32.600 hold one. Would you do me a favor, Nick and 2321 01:57:32.720 --> 01:57:36.840 send him over to Kevin Kelly go ahead and get 2322 01:57:37.239 --> 01:57:41.680 or give Nick Kevin's email so he can look at him. Then, Kevin, 2323 01:57:41.760 --> 01:57:43.439 what I would like you to do in the next 2324 01:57:43.520 --> 01:57:46.000 ten minutes is we're going to reach back out to you. 2325 01:57:46.359 --> 01:57:48.960 I want you to look at under carriage on the 2326 01:57:49.079 --> 01:57:52.319 first video compared to the second video and see if 2327 01:57:52.359 --> 01:57:55.800 there's any way that you can say there was not 2328 01:57:56.439 --> 01:57:59.479 some definitive damage the first time. Does that make sense? 2329 01:58:00.359 --> 01:58:00.680 Gotcha? 2330 01:58:00.880 --> 01:58:01.279 No problem? 2331 01:58:01.319 --> 01:58:01.600 All right? 2332 01:58:01.640 --> 01:58:04.560 Hold on, thanks, Kevin. I really do appreciate that. And 2333 01:58:04.640 --> 01:58:06.479 then Tim, you just hold on. I want to have 2334 01:58:06.680 --> 01:58:09.560 someone that has nothing to do with this, even though 2335 01:58:09.600 --> 01:58:12.039 that other dealership doesn't. I'm going to go out of 2336 01:58:12.119 --> 01:58:14.079 my way and Kevin's going to go out of his 2337 01:58:14.199 --> 01:58:16.960 way to eyeball this. We can free up those lines 2338 01:58:17.039 --> 01:58:19.279 if you want. As soon as Kevin gets the video, 2339 01:58:19.399 --> 01:58:21.920 we'll get back on with them. But I do appreciate 2340 01:58:22.079 --> 01:58:25.640 Nick Booth coming on big time. Hey what is going 2341 01:58:25.720 --> 01:58:26.680 on with you? James? 2342 01:58:29.560 --> 01:58:31.319 Hey, Tom, real quick. 2343 01:58:31.760 --> 01:58:33.680 You kind of gave me advice a couple months ago 2344 01:58:33.760 --> 01:58:37.279 about a builder tearing my fence up. I did send 2345 01:58:37.359 --> 01:58:40.039 the owner a letter telling them exactly what's going on. 2346 01:58:41.359 --> 01:58:43.800 The builder did reach out and seem like they were 2347 01:58:43.880 --> 01:58:47.439 going to help. Let's go long story show. We kind 2348 01:58:47.439 --> 01:58:50.159 of got into it and he said that they're not 2349 01:58:50.319 --> 01:58:52.680 going to help, that it's been like that for five years, 2350 01:58:53.199 --> 01:58:55.319 and that you can actually see it on Google maps, 2351 01:58:55.399 --> 01:58:57.960 is what he said. I can't see that on Google Maps. 2352 01:58:58.000 --> 01:59:00.159 You're going to have to help me a little out here, James. So, 2353 01:59:00.479 --> 01:59:03.079 first of all, what happened, I mean, give me a 2354 01:59:03.279 --> 01:59:04.520 really quick synopsis. 2355 01:59:05.960 --> 01:59:09.359 The builder's next door, the demolition crew. They were tearing 2356 01:59:09.399 --> 01:59:11.159 everything down, and they tore my fence up? 2357 01:59:11.359 --> 01:59:14.920 What were they tearing down like a house like? Yes, okay, 2358 01:59:15.000 --> 01:59:17.279 so when they were working next door, not on your 2359 01:59:17.359 --> 01:59:21.039 property at all, What did they exactly do to your fence? 2360 01:59:21.159 --> 01:59:22.640 Did they break a section of it? 2361 01:59:22.760 --> 01:59:22.800 What? 2362 01:59:24.079 --> 01:59:24.119 So? 2363 01:59:24.560 --> 01:59:27.680 Initially they knocked like a three by three foot out 2364 01:59:27.760 --> 01:59:30.880 of the chain lien, which I actually took pictures of 2365 01:59:31.680 --> 01:59:33.960 after I brought that to their attention, they took three 2366 01:59:34.079 --> 01:59:37.359 feet by three feet out and it's actually embedded into 2367 01:59:37.479 --> 01:59:39.600 concrete as well, So I mean it's a little more 2368 01:59:39.680 --> 01:59:40.600 than just chain leans. 2369 01:59:42.079 --> 01:59:44.880 So they ruined three feet of fence, and they're not 2370 01:59:45.039 --> 01:59:48.880 willing to pay for three feet of fence, correct, And. 2371 01:59:48.920 --> 01:59:52.239 Then we put like a little like a price is 2372 01:59:52.279 --> 01:59:52.720 the builder? 2373 01:59:53.239 --> 01:59:54.000 Who's the builder? 2374 01:59:54.720 --> 01:59:55.960 It's workshop at States? 2375 01:59:56.159 --> 01:59:58.319 Do they let me ask you this? I'm going to 2376 01:59:58.359 --> 02:00:00.319 give this to Deputy bow here, but I I need 2377 02:00:00.399 --> 02:00:02.319 to ask you something. When you first talked to them, 2378 02:00:02.520 --> 02:00:05.279 do they even acknowledge they screwed up defense at all? 2379 02:00:06.279 --> 02:00:08.520 They did so honestly. One of them even tried to 2380 02:00:08.560 --> 02:00:11.359 give me an Amazon card, a fifty dollars Amazon card. 2381 02:00:11.880 --> 02:00:15.199 Ye, but wait, wait, wait all them, why are they 2382 02:00:15.319 --> 02:00:18.199 saying now they didn't screw up defense? Or are they 2383 02:00:18.439 --> 02:00:20.399 arguing about the price to repair it? 2384 02:00:21.399 --> 02:00:23.720 I haven't even gotten that was my next step was 2385 02:00:23.800 --> 02:00:26.760 to get fantast And it's just because they're being like this, 2386 02:00:27.159 --> 02:00:29.039 and I think they're just they just mad at me 2387 02:00:29.239 --> 02:00:31.439 because I'm not being happy with them. We're just like 2388 02:00:31.560 --> 02:00:32.840 kind of bickering back and forth. 2389 02:00:32.920 --> 02:00:35.960 Do you have pictures of the fence? I do, yes, sir, 2390 02:00:36.119 --> 02:00:38.039 I'd like to see those. I want you to email 2391 02:00:38.079 --> 02:00:41.399 those to Deputy Bow. I'm going to have him call 2392 02:00:41.520 --> 02:00:44.520 over to these guys after he gets those pictures. I 2393 02:00:44.720 --> 02:00:46.880 just I guess I'm a little bit of a loss 2394 02:00:46.960 --> 02:00:49.560 why they're just simply not paying for a repair. It's 2395 02:00:49.600 --> 02:00:51.720 a chain link fence. I mean, what do you think 2396 02:00:51.880 --> 02:00:53.439 four or five hundred bucks tops? 2397 02:00:54.479 --> 02:00:55.479 I have no idea. 2398 02:00:55.560 --> 02:00:57.439 That's why I was like, maybe i'd better call somebody. 2399 02:00:57.520 --> 02:00:59.560 I'm a little over my head. My next question would 2400 02:00:59.560 --> 02:01:02.119 be should I just do this? Should I take them 2401 02:01:02.159 --> 02:01:02.960 the small claims court? 2402 02:01:03.000 --> 02:01:05.079 Well, I mean small claims court. I wouldn't see an 2403 02:01:05.119 --> 02:01:07.600 issue with. But I don't even understand where they're coming from. 2404 02:01:07.720 --> 02:01:09.840 You're not helping me. And what I mean by that 2405 02:01:10.039 --> 02:01:13.199 is I don't get if they acknowledge they ruined it, 2406 02:01:13.760 --> 02:01:16.199 why are they possibly not going to pay for it? 2407 02:01:16.279 --> 02:01:19.000 How can they have it both ways in their own mind? 2408 02:01:19.119 --> 02:01:21.439 I have no idea. I have no idea that what's 2409 02:01:21.479 --> 02:01:24.479 the name of them workshop estates? 2410 02:01:24.800 --> 02:01:27.039 Hold on Kelly, do me a favorite, hold on, hold 2411 02:01:27.079 --> 02:01:29.720 on James, do me a favorite, and just reach out 2412 02:01:29.760 --> 02:01:32.000 to these guys, see if they'll come on the air. 2413 02:01:32.119 --> 02:01:34.720 I'm not thinking they're bad guys at this point. I 2414 02:01:34.800 --> 02:01:37.359 don't know if one of their subs is lying to them. 2415 02:01:37.560 --> 02:01:39.520 I mean, I have no idea what's going on, but 2416 02:01:39.560 --> 02:01:42.079 I would like to reach out right now, and when 2417 02:01:42.159 --> 02:01:44.760 we come back from break, hopefully we have them up 2418 02:01:45.039 --> 02:01:46.520 for their side of the story. 2419 02:01:51.920 --> 02:01:55.159 Go with a sure thing Denver's Best Roofer Excel Roofing 2420 02:01:55.279 --> 02:01:55.720 dot com. 2421 02:01:55.880 --> 02:01:57.880 You don't pay a cent until you're content. 2422 02:02:01.279 --> 02:02:04.439 Time for an insurance check up free, no obligation comparison 2423 02:02:04.600 --> 02:02:08.159 call Compass Insurance. Pay too much your coverage at dozens 2424 02:02:08.199 --> 02:02:10.920 of insurance companies find out now three oh three, seven 2425 02:02:11.039 --> 02:02:13.800 seven to one help. You'll think you're his only customer. 2426 02:02:13.880 --> 02:02:16.039 When you choose Frank durand the real estate Man dot 2427 02:02:16.159 --> 02:02:19.439 com to list your home with Remax Alliance three oh 2428 02:02:19.520 --> 02:02:21.520 three nine two zero sixteen twenty two. 2429 02:02:27.039 --> 02:02:27.880 Ripped up. 2430 02:02:29.359 --> 02:02:31.479 News, need advice? 2431 02:02:31.520 --> 02:02:38.079 Who you don't have? Come runous ass as we can show. 2432 02:02:38.279 --> 02:02:39.560 Shooter's gonna help. 2433 02:02:39.840 --> 02:02:42.560 Come man, This is. 2434 02:02:42.600 --> 02:02:47.319 The Troubleshooter Show now, Tom Martinez, welcome, Welcome, my friends 2435 02:02:47.399 --> 02:02:49.359 to the only show of its kind. We are here 2436 02:02:49.439 --> 02:02:52.760 to solve problems, answer questions, take complaints. Our goal in 2437 02:02:52.880 --> 02:02:56.319 life is to make your life not only a little 2438 02:02:56.399 --> 02:02:59.239 more entertaining, but just a little bit better. You've been 2439 02:02:59.319 --> 02:03:02.039 ripped off for taken advantage of. We have solve problems 2440 02:03:02.439 --> 02:03:06.319 to the tune of over three hundred million, yes million 2441 02:03:06.439 --> 02:03:10.800 dollars cash, merchandise exchanges refund That's what we do. We 2442 02:03:10.920 --> 02:03:13.920 also like getting to the bottom of stories. Right now, 2443 02:03:14.039 --> 02:03:17.199 we have a very interesting one. In fact, we've got 2444 02:03:17.239 --> 02:03:21.279 the owner of Booth Motors on nick Booth and Tim 2445 02:03:21.399 --> 02:03:23.479 called up last hour and said he bought a vehicle. 2446 02:03:23.840 --> 02:03:26.079 In fact, let me recap this with Tim real quick. 2447 02:03:26.119 --> 02:03:28.359 I want to make sure I know where he's coming from. 2448 02:03:28.439 --> 02:03:31.079 But Tim, you're basically saying you bought the vehicle at 2449 02:03:31.119 --> 02:03:36.159 Booth Motors. You brought it over to a dealership and 2450 02:03:36.640 --> 02:03:39.279 the dealership did inn alignment. They also let you know 2451 02:03:39.399 --> 02:03:41.840 at that time that the tires and wheels were not 2452 02:03:42.000 --> 02:03:44.960 the correct size for the vehicle, but they didn't charge 2453 02:03:45.000 --> 02:03:47.239 you anything they did in alignment. What else did the 2454 02:03:47.319 --> 02:03:52.760 dealership do when they did the alignment the original time, Tim, Well, 2455 02:03:52.800 --> 02:03:54.640 they did the. 2456 02:03:54.680 --> 02:03:58.159 Alignment, he replaced the cabin filter, They serviced the front 2457 02:03:58.199 --> 02:04:02.720 and rear differential and replace that, replaced the broken piece 2458 02:04:02.840 --> 02:04:03.880 behind the bumper. 2459 02:04:03.760 --> 02:04:06.079 And they said everything else was in good shape at 2460 02:04:06.119 --> 02:04:09.600 that point, right, That's what they And you have the 2461 02:04:09.680 --> 02:04:12.920 alignment print out at that time where they actually dialed 2462 02:04:12.960 --> 02:04:16.239 in your alignment. They usually give you afore and after. 2463 02:04:18.119 --> 02:04:19.399 They gave me an after. 2464 02:04:19.760 --> 02:04:21.560 Well that's fine. So I mean they gave you an 2465 02:04:21.600 --> 02:04:23.359 after showing those before. 2466 02:04:23.439 --> 02:04:25.840 I do have a green seed that shows what it 2467 02:04:26.399 --> 02:04:26.960 came out to be. 2468 02:04:27.319 --> 02:04:29.520 Yeah, okay, that's great. Hold on now now I'm going 2469 02:04:29.600 --> 02:04:33.359 to put him on hold, Nick Booth to recap with you. 2470 02:04:34.039 --> 02:04:39.079 You're basically saying Tim is in the wrong here because 2471 02:04:39.279 --> 02:04:43.199 a week or so after they did the alignment, the 2472 02:04:43.319 --> 02:04:47.239 cabin air filters, the differential services, Tim brought it back 2473 02:04:47.319 --> 02:04:50.760 there and it needed all kinds of other work. So 2474 02:04:51.039 --> 02:04:54.039 you're saying that when you sold him the car that 2475 02:04:54.319 --> 02:04:57.600 second time when he went back, all that damage must 2476 02:04:57.680 --> 02:05:00.199 have been caused by Tim or whoever was driving the 2477 02:05:00.279 --> 02:05:03.640 car at that period of time, because Tim actually sent 2478 02:05:03.800 --> 02:05:06.840 you a video, and I know you sent the video 2479 02:05:07.000 --> 02:05:09.239 to us, but what does the video show? 2480 02:05:10.479 --> 02:05:13.520 So the first video shows that they did a full inspection, 2481 02:05:13.760 --> 02:05:16.159 and as he said, they said. 2482 02:05:15.920 --> 02:05:16.680 There's a wheel fit roun. 2483 02:05:16.720 --> 02:05:20.680 They were from a WX not a WXSTI there placing 2484 02:05:20.720 --> 02:05:24.119 the wheels and entires. And then they said they're going 2485 02:05:24.199 --> 02:05:25.840 to do an alignment and they said they did a 2486 02:05:25.920 --> 02:05:30.119 full undercarriage inspection. This is bribatim and everything else looks good. 2487 02:05:30.680 --> 02:05:34.359 And then the next video a week later, says that 2488 02:05:34.479 --> 02:05:38.880 there's damage to the left rear control arms and trailing arms, 2489 02:05:39.279 --> 02:05:43.520 the left, the front right side, and the. 2490 02:05:43.600 --> 02:05:44.399 Rear right side. 2491 02:05:44.439 --> 02:05:47.840 So all three, three out of four wheels had damage 2492 02:05:47.880 --> 02:05:51.000 to them. And they said this was not like this 2493 02:05:51.119 --> 02:05:52.720 a week ago, and the car could not have been 2494 02:05:52.760 --> 02:05:55.720 aligned in this condition, and clearly it had been wrecked. 2495 02:05:56.119 --> 02:05:57.960 That's on the video that he sent to UTS. 2496 02:05:58.079 --> 02:06:02.079 So Tim, Tim, if what Nick is saying is true, 2497 02:06:02.119 --> 02:06:05.520 and I can't imagine he's making this up, how would 2498 02:06:05.560 --> 02:06:09.239 it possibly be that different a week later if you 2499 02:06:09.439 --> 02:06:13.279 were someone that you know, or your wife or someone 2500 02:06:13.520 --> 02:06:16.800 didn't create the damage. How's it even possible. 2501 02:06:20.159 --> 02:06:22.880 I don't know how it's possible. Honestly, my wife was 2502 02:06:22.960 --> 02:06:25.800 driving the vehicle and the rear end collapsed on her 2503 02:06:25.960 --> 02:06:30.159 while she was driving. Yet, here's a really easy way 2504 02:06:30.199 --> 02:06:32.520 to put an end to this. I will take a polygraph. 2505 02:06:33.039 --> 02:06:34.840 That's not an easy way to put an end to it. 2506 02:06:34.920 --> 02:06:37.399 I mean the proof that at the video they have 2507 02:06:37.640 --> 02:06:40.560 one thing from the same dealership. When you picked it 2508 02:06:40.680 --> 02:06:42.960 up from that dealership, was it working fine? 2509 02:06:45.359 --> 02:06:48.079 Yes, I drove it fine, Okay, but one thing I 2510 02:06:48.159 --> 02:06:50.800 do know is I didn't hit anything. Nobody hit anything 2511 02:06:50.880 --> 02:06:51.600 with that vehicle. 2512 02:06:53.239 --> 02:06:53.560 Okay. 2513 02:06:53.880 --> 02:06:56.319 Well, what booth Motor told me to do is just 2514 02:06:56.439 --> 02:06:57.760 the claim it on my insurance. 2515 02:06:57.840 --> 02:07:00.640 Okay, Well hold up, let's let's get to that right now. 2516 02:07:00.760 --> 02:07:02.800 So you brought it back there and it wouldn't be 2517 02:07:02.880 --> 02:07:05.640 claimed on what do you mean on your insurance? Like 2518 02:07:05.800 --> 02:07:09.239 if you went over like drove over a curb or 2519 02:07:09.319 --> 02:07:10.000 something like that. 2520 02:07:10.600 --> 02:07:13.399 Like if I if I hit something, then I should 2521 02:07:13.479 --> 02:07:14.920 just clain that on my insurance. 2522 02:07:15.000 --> 02:07:17.199 Well, and I see where he's coming from, because how 2523 02:07:17.279 --> 02:07:20.239 else would that damage get there big? 2524 02:07:20.399 --> 02:07:23.199 Well, that's listen man. 2525 02:07:23.319 --> 02:07:25.640 Look I'm not I swear to God, I'm not trying 2526 02:07:25.640 --> 02:07:27.960 to give you a hard time. Tim, help me out here. 2527 02:07:28.439 --> 02:07:31.800 How would that damage just appear a week later? What 2528 02:07:32.000 --> 02:07:34.720 is the dealership saying? Are they saying you must have 2529 02:07:34.840 --> 02:07:37.399 hit something? Are they saying when you when you kept 2530 02:07:37.439 --> 02:07:39.760 saying it collapsed? What does that mean? 2531 02:07:41.680 --> 02:07:44.039 So the rear there was something in the rear that 2532 02:07:44.279 --> 02:07:48.239 broke on the suspension, yea, then it caused the major, 2533 02:07:48.720 --> 02:07:50.159 it caused some other parts to. 2534 02:07:50.840 --> 02:07:53.600 And how are they saying it would have broke? 2535 02:07:55.800 --> 02:07:58.479 The dealer should have saying that I had to have 2536 02:07:58.600 --> 02:07:59.920 hit something in order for. 2537 02:08:00.760 --> 02:08:04.159 Okay, So the dealership who didn't sell you the car 2538 02:08:04.399 --> 02:08:04.960 is saying that. 2539 02:08:05.119 --> 02:08:08.640 Correct, correct, one thing I forgotten. 2540 02:08:08.960 --> 02:08:09.840 Hold on, Tim. 2541 02:08:10.079 --> 02:08:14.520 If they're saying that, listen once again. What what else 2542 02:08:14.640 --> 02:08:18.439 can we possibly expect out of Booth Motors at this point? 2543 02:08:18.760 --> 02:08:20.359 What could you expect out of them? 2544 02:08:23.279 --> 02:08:23.439 Well? 2545 02:08:23.680 --> 02:08:27.800 I would expect them to at least look at the 2546 02:08:27.920 --> 02:08:30.479 vehicles that they're selling to make sure that they're roadworthy. 2547 02:08:30.600 --> 02:08:33.239 That's that's It seems to me that that is not 2548 02:08:33.439 --> 02:08:34.079 what happened. 2549 02:08:34.199 --> 02:08:37.560 But hold on, Tim, that's it's I don't find that fair. 2550 02:08:37.800 --> 02:08:40.199 And the only reason I'm saying that is you bought it, 2551 02:08:40.760 --> 02:08:42.920 then you didn't have it checked out. You brought it 2552 02:08:43.000 --> 02:08:45.640 to a dealership after you bought it to have it 2553 02:08:45.800 --> 02:08:49.359 checked out. They said, basically, the only problem was it 2554 02:08:49.520 --> 02:08:51.720 was out of an alignment and you needed some other 2555 02:08:52.159 --> 02:08:55.279 general maintenance that apparently you know, either needed to be 2556 02:08:55.399 --> 02:08:58.680 done or not, who knows, but they said everything else 2557 02:08:58.840 --> 02:08:59.359 checked out. 2558 02:09:01.359 --> 02:09:04.680 Shelly Fan that was shredded, that goes underneath the engine 2559 02:09:05.039 --> 02:09:09.000 in the engine by that was all mangled up. And 2560 02:09:09.159 --> 02:09:11.399 I knew this when I bought the vehicle, and that's 2561 02:09:11.439 --> 02:09:13.840 what I wanted to have replaced. That's why I took 2562 02:09:13.880 --> 02:09:16.039 it to Chomp in the first place. 2563 02:09:16.760 --> 02:09:19.239 So that tells me, So why didn't they replace that? 2564 02:09:19.800 --> 02:09:21.399 Why didn't you have that replacement? 2565 02:09:22.840 --> 02:09:23.119 I did. 2566 02:09:23.520 --> 02:09:24.880 They did replace. 2567 02:09:24.640 --> 02:09:26.840 That, and they didn't charge you anything on that either. 2568 02:09:28.199 --> 02:09:30.359 No, that was part of the twelve hundred dollars. 2569 02:09:30.520 --> 02:09:33.119 Yeah, went through the warranty company. But you knew that 2570 02:09:33.239 --> 02:09:35.479 when you bought it, so they replaced that. They did 2571 02:09:35.560 --> 02:09:38.439 the alignment. I feel like we're going in circles. I 2572 02:09:38.520 --> 02:09:40.960 don't even understand, Like if you were in front of 2573 02:09:41.039 --> 02:09:45.479 a judge, what would you possibly say. The dealership that 2574 02:09:45.720 --> 02:09:48.840 didn't sell you the vehicle, somebody that has no dog 2575 02:09:49.000 --> 02:09:51.600 in the fight but to sell you stuff, told you 2576 02:09:51.880 --> 02:09:55.560 everything was fine. Then a week later it's not fine. 2577 02:09:55.720 --> 02:09:59.159 And they even told you somebody must have gotten some 2578 02:09:59.359 --> 02:10:00.319 kind of wreck with it. 2579 02:10:01.840 --> 02:10:06.640 I think they missed something, honestly, well. 2580 02:10:06.520 --> 02:10:09.800 I like, what what could they possibly have missed when 2581 02:10:10.079 --> 02:10:12.199 you're saying the first week when they brought it in 2582 02:10:12.319 --> 02:10:13.079 they missed something. 2583 02:10:14.680 --> 02:10:17.720 So but the day between the first and the second 2584 02:10:17.760 --> 02:10:21.359 appointment were three business days. Yeah, the car was sitting 2585 02:10:21.520 --> 02:10:24.560 for two of those days. There was only one day 2586 02:10:26.000 --> 02:10:26.960 in between the two. 2587 02:10:27.039 --> 02:10:29.159 Tim, hold on, I don't even know what to say 2588 02:10:29.239 --> 02:10:32.079 to him. I mean, Tim, I don't even know, like 2589 02:10:32.600 --> 02:10:35.399 what you want at this point, Nick, I'm not even 2590 02:10:35.479 --> 02:10:37.880 sure what to say to you. What is he asking 2591 02:10:38.920 --> 02:10:39.279 from you? 2592 02:10:39.439 --> 02:10:39.720 Guys? 2593 02:10:39.800 --> 02:10:41.479 At this point? What is he trying to do? 2594 02:10:43.279 --> 02:10:44.680 I'm not really sure. 2595 02:10:45.640 --> 02:10:47.920 All right, let's ask Tim, what do you want right now? 2596 02:10:48.039 --> 02:10:49.479 Let's just go to there. What do you want? 2597 02:10:51.079 --> 02:10:55.479 Well, my fear is that the vehicle is damaged beyond repair. Okay, 2598 02:10:55.640 --> 02:10:58.439 then I'm stuck with all of with the thirty five 2599 02:10:58.520 --> 02:11:02.239 thousand dollars for that I didn't get a dry Okay. 2600 02:11:02.479 --> 02:11:04.000 That's my that's my fear. 2601 02:11:04.079 --> 02:11:07.119 I don't want any Okay, So what do you Once again, 2602 02:11:07.239 --> 02:11:08.720 let me go back to this Tim. I'm going to 2603 02:11:08.760 --> 02:11:12.439 ask you straight up, what do you want? Okay, I'm 2604 02:11:12.479 --> 02:11:14.840 not asking what you're afraid of. What do you want? 2605 02:11:15.560 --> 02:11:18.000 I want help fixing this vehicle? 2606 02:11:18.159 --> 02:11:20.239 You want money from Nick Booth? 2607 02:11:22.119 --> 02:11:23.640 No, I don't want money from Nick Booth. 2608 02:11:23.680 --> 02:11:26.520 I what do you want, Kim? 2609 02:11:26.640 --> 02:11:27.560 What do you want. 2610 02:11:27.680 --> 02:11:31.239 Help helping the vehicle? 2611 02:11:31.520 --> 02:11:34.119 Hel What does that mean? Monetary help? You want me 2612 02:11:34.199 --> 02:11:37.119 to send a mechanic over there? What are you asking? 2613 02:11:39.239 --> 02:11:42.720 I'm asking for somebody to look at the frame to 2614 02:11:42.840 --> 02:11:45.119 see if it's damaged beyond repair and. 2615 02:11:45.239 --> 02:11:49.039 If I was the possibility, if it is damaged, but 2616 02:11:49.199 --> 02:11:54.000 that damage wasn't there three or four a week before. 2617 02:11:54.600 --> 02:11:57.680 What good does that do anybody? You're still at the 2618 02:11:57.800 --> 02:12:04.920 exact same place we started. You know, I thought Tom 2619 02:12:05.119 --> 02:12:06.760 was a little overboard. 2620 02:12:06.279 --> 02:12:06.840 On this guy. 2621 02:12:07.319 --> 02:12:10.359 I really did, until I have now took a stab 2622 02:12:10.479 --> 02:12:14.319 at it. I don't know what to say. Look, man's 2623 02:12:14.399 --> 02:12:17.960 somebody independent of the people that sold it to you 2624 02:12:18.439 --> 02:12:21.279 said it was in good shape. Hey, Nick, this video. 2625 02:12:21.479 --> 02:12:23.399 I didn't get to look at it. What is a 2626 02:12:23.520 --> 02:12:27.560 video show? Is it basically a technician walking around the 2627 02:12:27.680 --> 02:12:31.159 car like all these dealerships do. Now, going this is okay, 2628 02:12:31.319 --> 02:12:33.920 but here's what we suggest. You know, you should get 2629 02:12:33.960 --> 02:12:36.720 the service done on this and blah blah blah. Or 2630 02:12:36.800 --> 02:12:39.359 does it actually show the undercarriage. 2631 02:12:40.319 --> 02:12:43.800 So he's walking around the underside. There doesn't appear to 2632 02:12:43.840 --> 02:12:45.239 be any damage from what I can tell in the 2633 02:12:45.279 --> 02:12:47.399 first video, and then in the second video you can 2634 02:12:47.439 --> 02:12:49.960 see obvious damage to three different parts of the car, 2635 02:12:50.119 --> 02:12:53.079 So it's not like just something broke and cause damage, 2636 02:12:53.119 --> 02:12:55.680 Like there's damage all over the car that they're saying 2637 02:12:55.840 --> 02:12:57.560 wasn't there and couldn't have been there because they couldn't 2638 02:12:57.560 --> 02:12:58.119 have a line the car. 2639 02:12:58.159 --> 02:13:00.359 They wouldn't have been able to unlign it. Know that, 2640 02:13:00.600 --> 02:13:04.119 I mean, my god, if in what's broke on it? 2641 02:13:04.239 --> 02:13:04.359 Now? 2642 02:13:04.479 --> 02:13:05.680 Do we even know? Do you know? 2643 02:13:05.840 --> 02:13:06.039 Nick? 2644 02:13:06.079 --> 02:13:08.399 If I ask him, I'm gonna hear a three month 2645 02:13:08.560 --> 02:13:09.239 long story. 2646 02:13:11.239 --> 02:13:14.640 It seems to me what they're saying is the left 2647 02:13:14.720 --> 02:13:19.560 rear axle, the left roof trailing arm, and then possibly 2648 02:13:19.640 --> 02:13:20.600 like a control arm or. 2649 02:13:20.720 --> 02:13:23.119 Some sort of like Now I want to get a 2650 02:13:23.159 --> 02:13:25.560 totally third party here, hold on on this. I got 2651 02:13:25.680 --> 02:13:28.199 to take this break. Nick. I'm hoping you can hold here, 2652 02:13:28.560 --> 02:13:31.319 but do this for me. Get Kevin cokin On please. 2653 02:13:31.640 --> 02:13:34.279 I would also like Tim, if you haven't sent it, 2654 02:13:34.399 --> 02:13:37.920 please send over what the dealership is saying you need. 2655 02:13:38.079 --> 02:13:46.439 Hold on, go with a sure thing Denver's best roofer 2656 02:13:46.640 --> 02:13:49.520 Excel Roofing dot com. You don't pay a cent until 2657 02:13:49.560 --> 02:13:56.000 you're content. Time for an insurance check up free, no obligation. 2658 02:13:56.079 --> 02:13:59.840 In comparison, call Compass insurance paying too much your coverage 2659 02:14:00.079 --> 02:14:02.760 dozens of insurance companies find out now three all three 2660 02:14:02.960 --> 02:14:03.720 seven to seven to one. 2661 02:14:03.880 --> 02:14:04.119 Help. 2662 02:14:04.279 --> 02:14:06.920 You'll think you're his only customer when you choose Frank 2663 02:14:07.000 --> 02:14:09.399 durand the real estate Man dot com to list your 2664 02:14:09.479 --> 02:14:12.600 home with Remax Alliance three all three nine two zero 2665 02:14:12.720 --> 02:14:13.680 sixteen twenty two. 2666 02:14:15.159 --> 02:14:17.039 All right, listen, I've got to get through this one. 2667 02:14:17.079 --> 02:14:19.560 I got Kevin Cookin shared an auto tech on a 2668 02:14:19.640 --> 02:14:22.479 referral list at referral list dot com. Hey, Kevin, I 2669 02:14:22.600 --> 02:14:25.520 want you to do something independent for me. I'm gonna 2670 02:14:25.560 --> 02:14:27.920 send you. Let me lock in Nick real quick. Hey Nick, 2671 02:14:28.159 --> 02:14:31.479 do you have the video of the pfer the week before? 2672 02:14:31.560 --> 02:14:34.800 As well, do you have both? Uh, yeah, I can 2673 02:14:34.880 --> 02:14:37.039 send you that, so, Kevin, I want you to look 2674 02:14:37.079 --> 02:14:40.720 at two videos of a technician from a dealership walking 2675 02:14:40.960 --> 02:14:46.039 under a Subaru vehicle. One time, they're saying, everything is good, 2676 02:14:46.520 --> 02:14:50.279 there's no problems with it. It needs an alignment, and 2677 02:14:50.439 --> 02:14:53.039 it's got the wrong rims on it. And then a 2678 02:14:53.239 --> 02:14:56.359 week later, okay, they did the alignment, they did some 2679 02:14:56.520 --> 02:15:00.319 other general maintenance. And then a week later the same 2680 02:15:00.439 --> 02:15:03.680 car goes back to the same dealership and it's got 2681 02:15:03.720 --> 02:15:07.359 all kinds of problems. It needs control arms, it needs everything. 2682 02:15:07.439 --> 02:15:11.479 The dealership tells the guy, well, someone must have wrecked it. Okay, 2683 02:15:11.800 --> 02:15:13.800 but the guy is saying, no one wrecked it. It 2684 02:15:14.000 --> 02:15:17.880 was that way when he bought it from a different dealership. 2685 02:15:18.239 --> 02:15:21.000 That that has nothing to do with the repairs. You 2686 02:15:21.119 --> 02:15:21.560 follow me. 2687 02:15:23.159 --> 02:15:23.800 That's strange. 2688 02:15:24.319 --> 02:15:27.079 It's strange as hell. I don't know how it's possible. 2689 02:15:27.439 --> 02:15:30.159 I would like you to look at both videos. We're 2690 02:15:30.159 --> 02:15:32.520 going toward them to you right now. Hey, Nick, how 2691 02:15:32.600 --> 02:15:33.520 long are these videos? 2692 02:15:33.560 --> 02:15:33.680 Are? 2693 02:15:33.720 --> 02:15:34.399 They pretty quick? 2694 02:15:35.319 --> 02:15:36.600 The first one's five minutes. 2695 02:15:36.680 --> 02:15:38.800 The second one is like a minute and a half. 2696 02:15:38.880 --> 02:15:40.600 All right, let's do this. I'm gonna put you on 2697 02:15:40.720 --> 02:15:43.000 hold Nick, hold one, would you do me a favored 2698 02:15:43.079 --> 02:15:46.239 Nick and send him over to Kevin Kelly, go ahead 2699 02:15:46.479 --> 02:15:50.960 and get or give Nick Kevin's email so he can 2700 02:15:51.039 --> 02:15:53.319 look at him. Then, Kevin, what I would like you 2701 02:15:53.439 --> 02:15:55.640 to do in the next ten minutes is we're going 2702 02:15:55.720 --> 02:15:57.800 to reach back out to you. I want you to 2703 02:15:57.880 --> 02:16:01.079 look at under a carriage on the first video compared 2704 02:16:01.119 --> 02:16:04.479 to the second video and see if there's any way 2705 02:16:05.000 --> 02:16:08.600 that you can say there was not some definitive damage 2706 02:16:08.680 --> 02:16:10.199 the first time. Does that make sense? 2707 02:16:11.119 --> 02:16:11.439 Gotcha? 2708 02:16:11.640 --> 02:16:12.039 No problem? 2709 02:16:12.079 --> 02:16:12.359 All right? 2710 02:16:12.399 --> 02:16:15.319 Hold on, Thanks Kevin. I really do appreciate that. And 2711 02:16:15.399 --> 02:16:17.239 then Tim, you just hold on. I want to have 2712 02:16:17.439 --> 02:16:20.319 someone that has nothing to do with this, even though 2713 02:16:20.359 --> 02:16:22.800 that other dealership doesn't. I'm going to go out of 2714 02:16:22.840 --> 02:16:24.800 my way and Kevin's going to go out of his 2715 02:16:24.960 --> 02:16:27.720 way to eyeball this. We can free up those lines 2716 02:16:27.760 --> 02:16:30.000 if you want. As soon as Kevin gets the video, 2717 02:16:30.159 --> 02:16:32.680 we'll get back on with them. But I do appreciate 2718 02:16:32.799 --> 02:16:36.399 Nick Booth coming on big time. Hey what is going 2719 02:16:36.479 --> 02:16:37.399 on with you? James? 2720 02:16:40.319 --> 02:16:40.520 Hey? 2721 02:16:40.680 --> 02:16:42.079 Tom, real quick? 2722 02:16:42.520 --> 02:16:44.440 You kind of gave me advice a couple months ago 2723 02:16:44.520 --> 02:16:48.040 about a builder tearing my fence up. I did send 2724 02:16:48.120 --> 02:16:50.799 the owner a letter telling them exactly what's going on. 2725 02:16:52.120 --> 02:16:54.559 The builder did reach out and seem like they were 2726 02:16:54.639 --> 02:16:58.200 going to help. Let's go long story show. We kind 2727 02:16:58.200 --> 02:17:00.920 of got into it, and he said that they're not 2728 02:17:01.079 --> 02:17:03.440 going to help, that it's been like that for five years, 2729 02:17:03.959 --> 02:17:06.040 and that you can actually see it on Google Maps, 2730 02:17:06.159 --> 02:17:08.680 is what he said. I can't see that on Google Maps. 2731 02:17:08.760 --> 02:17:10.920 You're going to have to help me a little out here, James. So, 2732 02:17:11.239 --> 02:17:13.840 first of all, what happened, I mean, give me a 2733 02:17:14.040 --> 02:17:15.280 really quick synopsis. 2734 02:17:16.719 --> 02:17:20.079 The builders next door, the demolition crew, they were tearing 2735 02:17:20.159 --> 02:17:21.920 everything down and they tore my fence up. 2736 02:17:22.079 --> 02:17:23.760 What were they tearing down like a house? 2737 02:17:24.120 --> 02:17:24.159 Like? 2738 02:17:24.760 --> 02:17:27.559 Yes, okay, so when they were working next door, not 2739 02:17:27.719 --> 02:17:31.000 on your property at all. What did they exactly do 2740 02:17:31.159 --> 02:17:33.399 to your fence? Did they break a section of it? 2741 02:17:33.520 --> 02:17:33.559 What? 2742 02:17:34.840 --> 02:17:34.879 So? 2743 02:17:35.319 --> 02:17:38.440 Initially they knocked like a three by three foot out 2744 02:17:38.520 --> 02:17:41.639 of the chain lien, which I actually took pictures of 2745 02:17:42.440 --> 02:17:44.719 after I brought that to their attention, they took three 2746 02:17:44.840 --> 02:17:48.120 feet by three feet out and it's actually embedded into 2747 02:17:48.200 --> 02:17:50.360 concrete as well, so I mean it's a little more 2748 02:17:50.440 --> 02:17:51.360 than just chain leans. 2749 02:17:52.840 --> 02:17:56.040 So they ruined three feet offence and they're not willing 2750 02:17:56.159 --> 02:18:00.280 to pay for three feet offence, correct, and that. 2751 02:18:00.360 --> 02:18:02.760 We put like a little like a price. 2752 02:18:02.920 --> 02:18:04.719 Is the builder? I don't know who's the builder. 2753 02:18:05.440 --> 02:18:06.719 It's workshop at States. 2754 02:18:06.920 --> 02:18:09.040 Do they let me ask you this. I'm going to 2755 02:18:09.120 --> 02:18:11.200 give this to Deputy Bow here, but I need to 2756 02:18:11.239 --> 02:18:13.319 ask you something. When you first talked to them, do 2757 02:18:13.440 --> 02:18:16.000 they even acknowledge they screwed up defense at all? 2758 02:18:17.040 --> 02:18:19.280 They did so, honestly. One of them even tried to 2759 02:18:19.319 --> 02:18:22.120 give me an Amazon card, a fifty dollars Amazon card. 2760 02:18:22.639 --> 02:18:22.719 Ye. 2761 02:18:23.440 --> 02:18:26.360 But wait, wait, wait all them Why are they saying 2762 02:18:26.440 --> 02:18:29.559 now they didn't screw up defense or are they arguing 2763 02:18:29.680 --> 02:18:31.159 about the price to repair it? 2764 02:18:32.159 --> 02:18:34.479 I haven't even gotten that was my next step was 2765 02:18:34.559 --> 02:18:37.520 to get fantast And it's just because they're being like this, 2766 02:18:37.920 --> 02:18:39.799 and I think they're just they just mad at me 2767 02:18:40.000 --> 02:18:42.200 because I'm not being happy with them. We're just like 2768 02:18:42.319 --> 02:18:43.600 kind of bickering back and forth. 2769 02:18:43.680 --> 02:18:46.719 Do you have pictures of the fence? I do, yes, sir, 2770 02:18:46.840 --> 02:18:48.799 I'd like to see those. I want you to email 2771 02:18:48.840 --> 02:18:52.159 those to Deputy Bow. I'm going to have him call 2772 02:18:52.280 --> 02:18:55.239 over to these guys after he gets those pictures. I 2773 02:18:55.479 --> 02:18:57.639 just I guess I'm a little bit of a loss. 2774 02:18:57.719 --> 02:19:00.399 Why they're just simply not paying for repair? It's a 2775 02:19:00.520 --> 02:19:02.799 chain link fence. I mean, what do you think four 2776 02:19:02.879 --> 02:19:04.200 or five hundred bucks tops? 2777 02:19:05.239 --> 02:19:06.239 I have no idea. 2778 02:19:06.319 --> 02:19:08.159 That's why I was like, maybe i'd better call somebody. 2779 02:19:08.239 --> 02:19:10.319 I'm a little over my head. My next question would 2780 02:19:10.319 --> 02:19:12.879 the should I just do this? Should I take them 2781 02:19:12.879 --> 02:19:13.719 the small claims court? 2782 02:19:13.719 --> 02:19:15.840 Well, I mean small claims court I wouldn't see an 2783 02:19:15.879 --> 02:19:18.360 issue with. But I don't even understand where they're coming from. 2784 02:19:18.479 --> 02:19:20.840 You're not helping me. And what I mean by that is, 2785 02:19:21.000 --> 02:19:24.719 I don't get if they acknowledge they ruined it, why 2786 02:19:24.799 --> 02:19:27.159 are they possibly not going to pay for it? How 2787 02:19:27.200 --> 02:19:29.760 can they have it both ways in their own mind? 2788 02:19:29.840 --> 02:19:31.719 I have no idea. I have no idea. 2789 02:19:32.000 --> 02:19:32.840 What's the name of them? 2790 02:19:34.159 --> 02:19:35.280 Workshop of States? 2791 02:19:35.559 --> 02:19:37.799 Hold on Kelly, do me a favorite, hold on, hold 2792 02:19:37.840 --> 02:19:40.479 on James, do me a favorite, and just reach out 2793 02:19:40.520 --> 02:19:42.760 to these guys, see if they'll come on the air. 2794 02:19:42.879 --> 02:19:45.479 I'm not thinking they're bad guys at this point. I 2795 02:19:45.559 --> 02:19:48.120 don't know if one of their subs is lying to them. 2796 02:19:48.319 --> 02:19:50.239 I mean, I have no idea what's going on, But 2797 02:19:50.319 --> 02:19:52.840 I would like to reach out right now and when 2798 02:19:52.920 --> 02:19:55.479 we come back from break. Hopefully we have them up 2799 02:19:55.760 --> 02:19:57.280 for their side of the story. 2800 02:20:02.680 --> 02:20:05.920 Go with a sure thing Denver's Best roofer Excel Roofing 2801 02:20:06.040 --> 02:20:08.719 dot com. You don't pay a cent until you're contenth 2802 02:20:12.040 --> 02:20:15.200 time for an insurance check up free, no obligation. In comparison, 2803 02:20:15.360 --> 02:20:18.920 call Compass Insurance. Pay too much your coverage at dozens 2804 02:20:18.920 --> 02:20:21.639 of insurance companies find out now three oh three, seven 2805 02:20:21.680 --> 02:20:24.000 to seven to one help. You'll think you're his only 2806 02:20:24.120 --> 02:20:26.559 customer when you choose Frank durand the real estate Man 2807 02:20:26.639 --> 02:20:30.040 dot com to list your home with Remax Alliance three 2808 02:20:30.120 --> 02:20:32.159 oh three nine two zero sixteen twenty two. 2809 02:20:37.000 --> 02:20:39.680 All right, three oh three seven one three eight two 2810 02:20:39.879 --> 02:20:43.719 five five. Kelly's on with that contractor hopefully he's gonna 2811 02:20:43.719 --> 02:20:47.319 come on air. The problem is James basically his fence 2812 02:20:47.399 --> 02:20:50.120 got ruined when they were getting rid of that home 2813 02:20:50.200 --> 02:20:51.799 next door. They went and I don't know if they 2814 02:20:51.920 --> 02:20:53.479 blew it up or how they took it down, but 2815 02:20:53.559 --> 02:20:56.719 they basically leveled it and they screwed up his fence 2816 02:20:56.719 --> 02:20:59.600 about three feet section. So it's not that big of 2817 02:20:59.680 --> 02:21:02.120 a deal. But I think where the problem lies is 2818 02:21:02.280 --> 02:21:05.959 James wasn't actually a customer was not a customer, and 2819 02:21:06.120 --> 02:21:08.559 they're trying to look up something and they can't find 2820 02:21:08.639 --> 02:21:11.719 anything on him because he wasn't the customer. He was 2821 02:21:12.040 --> 02:21:15.239 the neighbor. So hold on, James, we'll get an update 2822 02:21:15.280 --> 02:21:17.799 from Kelly. She's on with him. We're also waiting for 2823 02:21:17.879 --> 02:21:21.120 an update from our friends had shared an auto tech 2824 02:21:21.120 --> 02:21:23.399 who are looking at that video with Booth Motors. By 2825 02:21:23.440 --> 02:21:26.840 the way, they did disclose everything they were supposed to 2826 02:21:27.000 --> 02:21:29.920 on that car. I just looked through the agreement and 2827 02:21:30.319 --> 02:21:33.840 it is a branded title and he acknowledged it was 2828 02:21:33.920 --> 02:21:37.079 a branded title, and everything looks on the up and 2829 02:21:37.200 --> 02:21:40.079 up as far as the sale goes. We're what we're 2830 02:21:40.120 --> 02:21:45.799 waiting on is Kevin's opinion on the before and after. So, Michael, 2831 02:21:45.840 --> 02:21:46.399 what's going on? 2832 02:21:46.600 --> 02:21:46.760 Man? 2833 02:21:47.079 --> 02:21:49.360 Comment on Verizon issue? I don't even know what the 2834 02:21:49.440 --> 02:21:50.360 Verizon issue is? 2835 02:21:50.479 --> 02:21:50.840 What is it? 2836 02:21:51.360 --> 02:21:54.520 Thank you, Mark Firstell, Thank you for taking Michael. Can 2837 02:21:54.559 --> 02:21:54.879 you hear me? 2838 02:21:54.959 --> 02:21:55.159 Okay? 2839 02:21:55.280 --> 02:21:55.760 I can hear you? 2840 02:21:55.879 --> 02:21:56.959 Find okay? 2841 02:21:57.040 --> 02:21:59.719 Okay. So I'm actually on Wi Fi calling. So here's 2842 02:21:59.760 --> 02:22:03.680 this situation. Eight o'clock this morning. I'm on my phone, 2843 02:22:03.799 --> 02:22:08.000 I'm on cellular data. Everything's going fine. All of a sudden, 2844 02:22:08.680 --> 02:22:12.639 the data turns off out of nowhere. I get online, 2845 02:22:12.719 --> 02:22:15.239 I say, Okay, how do I reset this? How do 2846 02:22:15.319 --> 02:22:16.799 I get the data back on? It says you have 2847 02:22:16.920 --> 02:22:18.159 to reset your next Yeah. 2848 02:22:18.040 --> 02:22:23.280 I see massive rise and outage. Customers nationwide left without service. 2849 02:22:24.319 --> 02:22:26.280 It's stuck on ses Mo. 2850 02:22:26.479 --> 02:22:27.319 That's what it says here. 2851 02:22:27.440 --> 02:22:28.600 Yep, there's over. 2852 02:22:28.600 --> 02:22:32.840 One hundred thousand outages all across the United States. 2853 02:22:32.559 --> 02:22:34.840 And it looks like, yeah, and everybody they're aware of it. 2854 02:22:34.959 --> 02:22:35.799 Everybody gets it. 2855 02:22:36.360 --> 02:22:38.920 But I but I tried to call into Verizon. 2856 02:22:39.159 --> 02:22:41.520 Oh, I can't imagine you can get to them right now? 2857 02:22:42.559 --> 02:22:44.920 So can one of your associate associates? 2858 02:22:45.120 --> 02:22:47.600 Or wait a second, hold on, man, I just got 2859 02:22:47.719 --> 02:22:50.200 to pick your brain on this. I mean, honestly, Michael, 2860 02:22:50.760 --> 02:22:53.440 if we did know someone, and we probably do have 2861 02:22:53.520 --> 02:22:56.040 an angel there, what the hell would you expect them 2862 02:22:56.079 --> 02:22:58.639 to do for a nationwide to notice and it's going 2863 02:22:58.719 --> 02:23:02.719 to be turned back on. Probably don't know. If they knew, 2864 02:23:02.799 --> 02:23:05.440 I bet it would be everywhere like, hey, it's gonna 2865 02:23:05.479 --> 02:23:07.479 be a day or it's gonna be an hour. There's 2866 02:23:07.559 --> 02:23:10.319 no way they know. And they're not telling people. 2867 02:23:11.000 --> 02:23:13.600 Here's the problem. They're telling people they just need to 2868 02:23:13.680 --> 02:23:15.920 reset the settings on their phone. They're saying, oh no, 2869 02:23:16.040 --> 02:23:16.879 this isn't a big problem. 2870 02:23:16.920 --> 02:23:19.479 This is for some people that may work. Yeah, that 2871 02:23:19.760 --> 02:23:22.879 that could very well be true, depending on what network 2872 02:23:22.920 --> 02:23:25.319 you're on, what tower you're connected to. I don't think 2873 02:23:25.559 --> 02:23:27.280 there's anything nefarious act. 2874 02:23:27.559 --> 02:23:27.920 Michael. 2875 02:23:28.120 --> 02:23:33.479 Maybe they did get hacked, Michael, maybe they did get hacked. Honest, well, 2876 02:23:33.559 --> 02:23:35.760 I don't know if they're being honest. I mean, how 2877 02:23:35.760 --> 02:23:36.239 would I know? 2878 02:23:38.520 --> 02:23:40.799 Okay, But the thing is, we're pain for this service. 2879 02:23:41.360 --> 02:23:41.680 Okay. 2880 02:23:41.959 --> 02:23:46.319 Things happen, man, Michael, Things happen, Dude. Just take a 2881 02:23:46.399 --> 02:23:48.799 deep breath. I bet you they credit the day or 2882 02:23:48.879 --> 02:23:51.319 two for you if it turns out to be that. 2883 02:23:51.760 --> 02:23:55.079 Other than that answering, why don't you Okay, why. 2884 02:23:55.000 --> 02:23:57.159 Don't you switch to AT and T. Let's just go there. 2885 02:23:59.159 --> 02:24:00.840 Okay, Well, thank you for your time, marketing. 2886 02:24:00.920 --> 02:24:03.000 You're welcome, man, And I'm not trying to like beat 2887 02:24:03.040 --> 02:24:05.879 you up, but dude, it's a nation wide outage. I 2888 02:24:05.959 --> 02:24:07.799 don't know what it has to do with. 2889 02:24:08.319 --> 02:24:10.559 You know, it's a problem. They're working on it. If 2890 02:24:10.680 --> 02:24:12.440 it's going to take a while, they're going to credit 2891 02:24:12.479 --> 02:24:13.639 you back the days of service. 2892 02:24:13.799 --> 02:24:16.479 It's everywhere too. I mean, it's not a secret. I 2893 02:24:16.559 --> 02:24:22.799 mean it's CBS, ABC, Fox, Yahoo, everybody. Yeah, it's a 2894 02:24:23.000 --> 02:24:27.200 big deal, a really big deal. But us calling is 2895 02:24:27.239 --> 02:24:30.159 going to do nothing right now, I mean absolutely nothing. 2896 02:24:30.520 --> 02:24:33.479 And the people we call they look into individual accounts. 2897 02:24:33.479 --> 02:24:37.440 They don't look into nationwide outages. Maybe they did get hacked, man, 2898 02:24:37.479 --> 02:24:39.879 and if they did, well, it happens all the time. Hell, 2899 02:24:39.959 --> 02:24:42.840 the IRS just got hacked not long ago. I mean, 2900 02:24:43.040 --> 02:24:45.600 my god. If the IRS can get hacked, anybody can 2901 02:24:45.639 --> 02:24:51.000 get hacked. All right. Question on foreclosures, SHAWNA. What's going on? 2902 02:24:51.360 --> 02:24:53.559 And by the way, after this break coming up, Kevin 2903 02:24:53.639 --> 02:24:56.200 Caukin watch the videos. What's going on? Shauna? 2904 02:24:57.479 --> 02:25:00.120 Yeah, just trying to clarify. I have looked online. I'm 2905 02:25:00.120 --> 02:25:02.079 trying to clarify. If you have an SAH loan or 2906 02:25:02.200 --> 02:25:05.000 any loan. What is a foreclosure timeline? 2907 02:25:06.040 --> 02:25:09.440 Well, I think it matters the kind of foreclosure it is. 2908 02:25:09.559 --> 02:25:13.479 Are you trying to get are you foreclosing or are 2909 02:25:13.520 --> 02:25:16.680 you trying or is someone trying to foreclose on you? 2910 02:25:18.159 --> 02:25:20.079 Well, no one's trying to foreclose yet, but I am 2911 02:25:20.159 --> 02:25:23.440 close to ninety days. After speaking with people, I've heard 2912 02:25:23.520 --> 02:25:25.680 that it could possibly be one hundred and twenty days 2913 02:25:25.680 --> 02:25:27.360 where I might be able to catch up and cure. 2914 02:25:28.079 --> 02:25:30.959 Well, that's a great question, and honest to God, I 2915 02:25:31.120 --> 02:25:33.120 don't know, but we're going to get someone on. Let's 2916 02:25:33.120 --> 02:25:36.639 get Brad O'Brien on and find out for you. Have 2917 02:25:36.879 --> 02:25:38.559 you actually been served yet? 2918 02:25:39.920 --> 02:25:39.959 No? 2919 02:25:41.079 --> 02:25:44.040 So your ninety days? When how would you get caught up? 2920 02:25:44.079 --> 02:25:44.879 I'm just curious. 2921 02:25:46.959 --> 02:25:50.079 A couple of jobs and just not giving up and 2922 02:25:50.399 --> 02:25:54.479 just doing everything I can to rub my own peer 2923 02:25:54.600 --> 02:25:55.360 to pay the pall. 2924 02:25:55.600 --> 02:25:57.639 Yeah, I think the notice of the fault if I 2925 02:25:57.799 --> 02:26:00.719 recall if nothing's changed and then kyleero it could have 2926 02:26:01.120 --> 02:26:03.639 is ninety days. So once you get that notice, that 2927 02:26:03.799 --> 02:26:06.559 clock really does start ticking. But hold on, I want 2928 02:26:06.600 --> 02:26:08.920 to try to get Brad O'Brien on for you, and 2929 02:26:09.120 --> 02:26:11.000 we'll kind of dig into it. Let me talk to 2930 02:26:11.079 --> 02:26:14.319 Henry Brett's real quick. Henry, you guys come out and 2931 02:26:14.399 --> 02:26:18.079 clean my gutters. He's with Excel roofing usually twice a year. 2932 02:26:18.399 --> 02:26:19.879 I live. I don't know if you've been out to 2933 02:26:19.959 --> 02:26:23.440 my house, but your dad has. We live by pine trees, 2934 02:26:23.760 --> 02:26:27.120 and once those needles start falling, I mean we've got 2935 02:26:27.239 --> 02:26:29.120 to have you guys at are you guys still doing 2936 02:26:29.200 --> 02:26:30.520 that for everybody. 2937 02:26:30.840 --> 02:26:33.520 Absolutely and rates we started two ninety nine that we 2938 02:26:33.639 --> 02:26:35.440 go up to three ninety nine and four ninety nine. 2939 02:26:35.520 --> 02:26:37.520 We'll do the full house, remove all of that from 2940 02:26:37.559 --> 02:26:40.319 your your gutters and down spouts, get all that cleaned 2941 02:26:40.399 --> 02:26:41.319 up and taken care of for you. 2942 02:26:41.520 --> 02:26:43.319 Yeah, and when these guys come out and do it 2943 02:26:43.399 --> 02:26:46.920 to our house, it's absolutely remarkable. We get so many 2944 02:26:47.040 --> 02:26:49.559 pine needles and leaves and stuff in there. I mean, 2945 02:26:49.639 --> 02:26:52.559 the gutters simply don't work, and that can really destroy 2946 02:26:52.639 --> 02:26:54.920 a roof, can it or not? Only that you can 2947 02:26:55.040 --> 02:26:58.319 start having trouble with your foundation with all that water 2948 02:26:58.479 --> 02:27:02.879 missing the gutters. It's absolutely correct. What do you guys 2949 02:27:02.959 --> 02:27:03.879 do this time of year? 2950 02:27:04.000 --> 02:27:04.120 Man? 2951 02:27:04.319 --> 02:27:07.920 Honestly? Like, what do you do once winter's coming and 2952 02:27:08.000 --> 02:27:11.200 you're caught up from all the hailstorms? Because what ninety 2953 02:27:11.319 --> 02:27:13.040 percent of your business as hal. 2954 02:27:14.000 --> 02:27:16.639 Yeah, we do a hail restoration work, but there's a 2955 02:27:16.719 --> 02:27:18.920 lot of other things that we do. We can do insulation. 2956 02:27:19.440 --> 02:27:22.559 It really helps people, you know, with their AC units 2957 02:27:22.600 --> 02:27:25.079 and just making sure their home is properly heated. We 2958 02:27:25.200 --> 02:27:29.520 do repairs. We don't shy away from any of those 2959 02:27:29.639 --> 02:27:32.520 little jobs. We want to make sure we help everybody out. 2960 02:27:32.520 --> 02:27:34.639 All right, give your number out man, anybody out there, 2961 02:27:34.680 --> 02:27:37.120 and I can attest to these guys straight up. I've 2962 02:27:37.239 --> 02:27:40.319 used Jay in the gang numerous times. They did my roof. 2963 02:27:40.399 --> 02:27:42.399 They did a hail proof roof. I love it. We 2964 02:27:42.520 --> 02:27:45.840 haven't had any damage since they put in the hailproof roof. 2965 02:27:46.079 --> 02:27:48.440 On top of that, they did snowguards on one of 2966 02:27:48.520 --> 02:27:51.600 my buildings. They did a roof on my barn. They 2967 02:27:51.719 --> 02:27:55.040 did new two or three inch gutters that are unbelievable. 2968 02:27:55.399 --> 02:27:58.440 These are the guys. Three zho three four, five, five, 2969 02:27:59.200 --> 02:28:03.639 seven to four to two. Now Kevin Caulkin shared an 2970 02:28:03.639 --> 02:28:05.920 auto tech. Hey Kevin, did you get a look at 2971 02:28:05.959 --> 02:28:06.639 those videos? 2972 02:28:07.520 --> 02:28:07.719 Yeah? 2973 02:28:07.760 --> 02:28:10.000 I just got the second one. Mark. I was waiting 2974 02:28:10.120 --> 02:28:12.000 for that, but I'm looking at all right. 2975 02:28:12.040 --> 02:28:13.680 Hold on, I'm gonna put you back on hold in 2976 02:28:13.719 --> 02:28:15.760 because I want you to look on those and then 2977 02:28:15.840 --> 02:28:18.000 we're gonna try to get through to Bradley O'Brien for 2978 02:28:18.040 --> 02:28:20.959 a couple questions too. Three oh three seven to one, 2979 02:28:21.079 --> 02:28:24.280 three eight, two five five, and real quick, Kelly, did 2980 02:28:24.360 --> 02:28:26.799 that contractor come on? Is he gonna come on? Where 2981 02:28:26.799 --> 02:28:27.559 are we at with him? 2982 02:28:27.840 --> 02:28:31.959 Okay? So the contractors I have both the owner and 2983 02:28:32.600 --> 02:28:37.079 Ryan okay who James actually talked with on They don't 2984 02:28:37.120 --> 02:28:37.719 know who he is. 2985 02:28:37.959 --> 02:28:41.559 Okay, so he was a neighbor of somebody that was 2986 02:28:41.760 --> 02:28:44.799 Why don't you get James's address and give them that 2987 02:28:45.120 --> 02:28:47.920 and then they'll know what job site he's talking about. 2988 02:28:48.319 --> 02:28:49.719 I'm working on it, so thank you. 2989 02:28:49.879 --> 02:28:50.120 Do that. 2990 02:28:50.319 --> 02:28:51.040 Let's take a break. 2991 02:28:51.159 --> 02:28:54.479 And is unavailable? Say that again, Bride O'Brien is unavailed? 2992 02:28:54.559 --> 02:28:57.440 Ah, that sucks. Hold on, hey, Shanna, can we get 2993 02:28:57.520 --> 02:29:00.319 you back on in the morning. I really want ourtorney 2994 02:29:00.399 --> 02:29:02.479 to go through it with you. I think it's very important. 2995 02:29:03.840 --> 02:29:05.360 Are you talking about the foreclosure? 2996 02:29:05.520 --> 02:29:06.040 Yes, ma'am. 2997 02:29:06.920 --> 02:29:08.319 Okay, that sounds good. 2998 02:29:08.440 --> 02:29:10.680 Okay, hold on, Kelly's gonna get your number. We're gonna 2999 02:29:10.719 --> 02:29:12.360 call you back first thing in the morning when we 3000 02:29:12.440 --> 02:29:14.520 get our attorney to come on so we get you 3001 02:29:14.600 --> 02:29:16.639 good advice so we can help save your house. So 3002 02:29:16.680 --> 02:29:19.280 hold on, all right, let's take a break. We'll be 3003 02:29:19.399 --> 02:29:19.799 right back. 3004 02:29:20.879 --> 02:29:24.120 Go with a sure thing Denvers best Roofer excel roofing 3005 02:29:24.239 --> 02:29:24.639 dot com. 3006 02:29:24.840 --> 02:29:28.120 You don't pay a cent until you're content than. 3007 02:29:30.239 --> 02:29:33.399 Time for an insurance check up, free no obligation comparison 3008 02:29:33.559 --> 02:29:37.120 call Compass insurance, pay too much your coverage at dozens 3009 02:29:37.120 --> 02:29:38.120 of insurance companies. 3010 02:29:38.239 --> 02:29:40.799 Find out now three oh three seven seven to one help. 3011 02:29:41.000 --> 02:29:43.600 You'll think you're his only customer when you choose Frank 3012 02:29:43.680 --> 02:29:46.079 durand the real estate Man dot com to list your 3013 02:29:46.159 --> 02:29:49.280 home with Remax Alliance three oh three nine two zero 3014 02:29:49.440 --> 02:29:50.360 sixteen twenty two. 3015 02:29:52.280 --> 02:29:55.120 All right, three oh three seven one three eight two 3016 02:29:55.280 --> 02:29:58.520 five five, don't forget uh three oh three Martina. That 3017 02:29:58.559 --> 02:30:01.040 phone number works anytime. You can so email us at 3018 02:30:01.120 --> 02:30:03.959 Helpi Troubleshooter dot com. We'll try to help you out. 3019 02:30:04.040 --> 02:30:07.239 This is what we do every single day, folks, and 3020 02:30:07.639 --> 02:30:11.280 we try to get to the bottom the bottom of 3021 02:30:11.360 --> 02:30:14.920 the issues. Kevin Cokin shared an auto tech We sent 3022 02:30:15.000 --> 02:30:19.040 you some videos over from a dealership that was looking 3023 02:30:19.120 --> 02:30:22.840 at a vehicle at Subaru that Booth Motors sold to 3024 02:30:23.000 --> 02:30:27.000 a caller and basically he brings it in one week 3025 02:30:27.079 --> 02:30:29.719 to the dealership, the one that is doing the work, 3026 02:30:29.840 --> 02:30:31.680 not the one that sold it to him, and they 3027 02:30:31.760 --> 02:30:35.479 say everything looks good, and they're underneath the vehicle. I 3028 02:30:35.600 --> 02:30:37.959 have not watched it, but you have, and they do 3029 02:30:38.079 --> 02:30:42.200 an alignment. I have seen the alignment print out and 3030 02:30:42.559 --> 02:30:46.159 it looks like the alignment's fine. He leaves, he says 3031 02:30:46.280 --> 02:30:50.799 everything's fine. Then he says, the vehicle just fell apart 3032 02:30:51.159 --> 02:30:53.280 and it must have been that way when he bought it. 3033 02:30:53.840 --> 02:30:56.159 And he brings it back to that dealership that did 3034 02:30:56.200 --> 02:30:58.479 the alignment and said it was in good shape, and 3035 02:30:58.639 --> 02:31:01.440 they even said, no, you guys must have hit something. 3036 02:31:01.840 --> 02:31:04.079 This thing's all messed up. What do you see on 3037 02:31:04.159 --> 02:31:04.799 these videos? 3038 02:31:05.680 --> 02:31:08.479 Well, he was pretty thorough looking. I mean, it's hard 3039 02:31:08.520 --> 02:31:10.879 to tell from a video what he's actually expecting and 3040 02:31:10.959 --> 02:31:13.920 what he's videoing at the same time. But you know, 3041 02:31:14.040 --> 02:31:16.319 the damage in the back is obvious with the boot 3042 02:31:16.360 --> 02:31:20.040 torn and the trailing aren't broken, so I doubt and 3043 02:31:20.159 --> 02:31:22.120 it doesn't I can't see that in the video being 3044 02:31:22.159 --> 02:31:25.239 broken either. So, and how do you fake in alignment? 3045 02:31:25.319 --> 02:31:27.159 You've done alignments, I mean the machine. 3046 02:31:27.120 --> 02:31:30.559 I've done thousands of alignments. Impossible to fake an alignment. 3047 02:31:31.200 --> 02:31:32.879 You would have to have a different car on the 3048 02:31:32.959 --> 02:31:34.840 alignment because that car, well. 3049 02:31:34.760 --> 02:31:36.840 Yeah, but who's going to go through that because this 3050 02:31:37.079 --> 02:31:38.959 isn't even the dealership that sold. 3051 02:31:38.760 --> 02:31:39.120 It to him. 3052 02:31:39.159 --> 02:31:42.600 They have no dog in this fight, exactly my point. 3053 02:31:42.799 --> 02:31:46.239 So you're under the impression and that kind of damage 3054 02:31:46.520 --> 02:31:49.559 they're talking about in the second video. Is it even 3055 02:31:49.840 --> 02:31:54.239 possible without hitting something or running over something for those 3056 02:31:54.319 --> 02:31:56.879 things to break? Can you just be cruising down the 3057 02:31:57.000 --> 02:32:00.000 road and everything's going great and all of a sudden 3058 02:32:00.040 --> 02:32:01.319 and everything breaks at once. 3059 02:32:02.159 --> 02:32:07.040 No, something came loose, and you know, hard to say 3060 02:32:07.079 --> 02:32:09.319 what the impact would be without looking at wheels and 3061 02:32:09.479 --> 02:32:11.959 you know, other stuff to look for the impact. But yeah, 3062 02:32:12.040 --> 02:32:13.840 that's that's pretty significant damage. 3063 02:32:14.000 --> 02:32:16.520 Yeah. Are possible that the wrong rims they said that 3064 02:32:16.559 --> 02:32:17.040 we're on it. 3065 02:32:17.079 --> 02:32:17.680 Could cause that. 3066 02:32:18.600 --> 02:32:21.440 No, only because a break clearance is what his concern 3067 02:32:21.639 --> 02:32:25.399 was with the rims, the calibers, the calibers, I mean, yeah, 3068 02:32:25.479 --> 02:32:26.760 the clearance, and. 3069 02:32:26.840 --> 02:32:29.399 That has nothing to do with any of this other stuff. No, 3070 02:32:29.760 --> 02:32:32.120 you know what I think honestly, I think his wife 3071 02:32:32.959 --> 02:32:34.840 or his kid been there, done that. 3072 02:32:35.239 --> 02:32:35.440 Yeah. 3073 02:32:35.559 --> 02:32:38.840 I think someone hit something and didn't tell didn't tell 3074 02:32:38.920 --> 02:32:42.440 Papa Bear there something happened along those lines man, or 3075 02:32:42.559 --> 02:32:45.879 he did it. Yeah, somebody did it. And you know what, 3076 02:32:46.040 --> 02:32:48.920 it's also one of those rice burners. Honest to god, 3077 02:32:49.000 --> 02:32:50.120 he went out and bought a what. 3078 02:32:50.239 --> 02:32:53.040 Is it, a suber what WRX? 3079 02:32:53.200 --> 02:32:56.719 Yeah, but it's even the fancy w RX. It is 3080 02:32:56.879 --> 02:33:01.479 it's a true rice burner right when he bought it. Yeah, 3081 02:33:01.520 --> 02:33:03.920 that's why they have the little tires and whatever else 3082 02:33:04.000 --> 02:33:06.920 he's got cooking on this thing. So I think Nick 3083 02:33:07.000 --> 02:33:09.760 Booth is one hundred percent in the right honestly. You know, 3084 02:33:09.959 --> 02:33:13.120 I like helping consumers, but in this case, I mean, 3085 02:33:13.159 --> 02:33:15.879 this guy's stuck with the vehicle that someone wrecked if 3086 02:33:15.920 --> 02:33:19.000 he doesn't know. Instead of him taking a lie detector 3087 02:33:19.120 --> 02:33:21.600 test like he offered to do, he needs to bring 3088 02:33:21.680 --> 02:33:27.959 his wife down to get a lie detector test. Something's wrong, Yeah, 3089 02:33:28.079 --> 02:33:29.799 something funny? Who is Tim? 3090 02:33:31.280 --> 02:33:31.520 Yeah? 3091 02:33:31.760 --> 02:33:34.280 Hey, Tim? Did you did you hear everything? 3092 02:33:35.479 --> 02:33:35.879 I heard it? 3093 02:33:36.040 --> 02:33:38.799 Let's do it light detector test. I don't have any 3094 02:33:38.840 --> 02:33:39.600 problem doing that. 3095 02:33:39.959 --> 02:33:42.520 I said, your wife needs a lie detector test. 3096 02:33:42.840 --> 02:33:43.879 Oh, I know, I know. 3097 02:33:44.200 --> 02:33:46.959 I have a hard time believing my wife would lie 3098 02:33:47.040 --> 02:33:48.040 to me about something like. 3099 02:33:48.079 --> 02:33:52.280 That, especially after just buying the car. Mark If I'm 3100 02:33:52.280 --> 02:33:54.680 going to ask my wife that's three feet from me, right, 3101 02:33:55.079 --> 02:33:58.840 did it? Did you ever one time something hurt our 3102 02:33:58.920 --> 02:34:01.719 car without telling me? Yes, one time, Tim, I think 3103 02:34:01.760 --> 02:34:05.520 you're looking in the wrong direction. Booth Motors did absolutely 3104 02:34:05.639 --> 02:34:08.799 nothing wrong. In my opinion here, there's nothing you're going 3105 02:34:08.879 --> 02:34:11.120 to get out of them all the evidence they need 3106 02:34:11.239 --> 02:34:13.959 in front of a judge. You provided to them. Brother, 3107 02:34:14.520 --> 02:34:16.879 I'd bring it over to shardan Auto Tecto for a 3108 02:34:17.000 --> 02:34:19.159 third opinion and a better price