WEBVTT 1 00:00:05.280 --> 00:00:10.640 Ripped off. You don't have. 2 00:00:12.839 --> 00:00:17.440 Come running just as fast as we can. Shooter's gonna 3 00:00:17.559 --> 00:00:18.679 help coming. 4 00:00:19.039 --> 00:00:24.359 Man Dix is the Troubleshooter Show. No sil Martino, you 5 00:00:24.480 --> 00:00:25.199 wan to show up. 6 00:00:25.239 --> 00:00:27.960 It's kind. How's everybody doing today on the snow weed 7 00:00:28.039 --> 00:00:30.800 morning here in Denver. We are here to help you, 8 00:00:31.239 --> 00:00:34.560 to solve your problems, answer questions, take complaints. You know 9 00:00:34.640 --> 00:00:37.719 the drill you've been ripped off, you've been taken advantage of. 10 00:00:37.840 --> 00:00:42.320 Maybe you want to just expose some some some words 11 00:00:42.399 --> 00:00:44.679 I wish I could use on radio, but I can't, 12 00:00:44.799 --> 00:00:48.560 So I'll stick the scumbag who maybe took money and ran. 13 00:00:48.719 --> 00:00:51.159 Maybe you need a little help going after him. We 14 00:00:51.280 --> 00:00:54.719 use the power of the media, that's right, the power 15 00:00:54.759 --> 00:00:57.880 of the media to go after those that have wronged you. 16 00:00:58.439 --> 00:01:00.479 The phone number is easy. I'll always let you know 17 00:01:00.520 --> 00:01:03.560 when the line's open. Three oh three seven one three 18 00:01:03.600 --> 00:01:06.319 eight two five five three oh three Martino, and then 19 00:01:06.400 --> 00:01:10.120 don't forget help at troubleshooter dot com. John Fuller, Attorney 20 00:01:10.159 --> 00:01:13.879 at law, joins me in studio today. John, How are 21 00:01:13.879 --> 00:01:16.680 you doing, man, good great man, good morning. We got 22 00:01:16.680 --> 00:01:19.239 Deputy Scott over here, guys, I got to start with this, 23 00:01:19.319 --> 00:01:21.400 and I promise I'm going to jump to the phones. 24 00:01:21.439 --> 00:01:25.480 This uh, this murderer, this guy in New York who 25 00:01:25.599 --> 00:01:30.400 killed the CEO of the health insurance company United Healthcare. 26 00:01:31.280 --> 00:01:34.640 I'm starting to see a lot of people sympathize with them. 27 00:01:35.040 --> 00:01:37.200 Here's what I know about it, and I don't know 28 00:01:37.239 --> 00:01:40.280 what's true what's not true. But what I've read is this, 29 00:01:40.840 --> 00:01:44.040 when he was fifteen or sixteen, he actually worked at 30 00:01:44.040 --> 00:01:47.760 an old folks home and he probably saw liat a 31 00:01:47.760 --> 00:01:50.879 lot of denial of coverages. I'm just total assumption on 32 00:01:51.000 --> 00:01:53.359 my part. I don't know what's in this guy said, 33 00:01:53.680 --> 00:01:56.200 but what I'm thinking of is the different things he 34 00:01:56.280 --> 00:02:00.000 left in that manifesto he hand wrote, almost like Ted Kazink. 35 00:02:00.159 --> 00:02:03.799 It's kind of a strange deal. But anyhow, this guy 36 00:02:03.920 --> 00:02:06.359 worked in the old folks home. He apparently had back 37 00:02:06.480 --> 00:02:10.719 problems that the surgery didn't go well. I don't know 38 00:02:10.800 --> 00:02:14.840 if they didn't allow him to get additional surgeries or 39 00:02:15.000 --> 00:02:18.039 additional treatments, it might have helped them. But I can't 40 00:02:18.120 --> 00:02:23.319 believe the amount of sympathizers that are online talking about 41 00:02:23.319 --> 00:02:25.719 this guy. I mean, it's kind of crazy. Now, look, 42 00:02:25.759 --> 00:02:28.680 I hate if you listen to this show. I bitch 43 00:02:28.719 --> 00:02:32.439 about health insurance companies all the time ever since Obamacare 44 00:02:32.520 --> 00:02:37.639 got involved, and basically they choose the doctor, they mandate 45 00:02:37.680 --> 00:02:39.599 what kind of coverage you have. Now it's changed a 46 00:02:39.599 --> 00:02:42.560 little and if you didn't want coverage, it actually tax you. 47 00:02:43.000 --> 00:02:45.120 I mean, it was kind of crazy when it first 48 00:02:45.159 --> 00:02:49.000 came out. But Obamacare, honestly, I think ruined it. It 49 00:02:49.080 --> 00:02:51.800 was good for some people. I guess if you didn't 50 00:02:51.840 --> 00:02:54.639 work and were able to work but still wanted coverage, 51 00:02:54.639 --> 00:02:58.240 you could get it. So there's different arguments to be made. 52 00:02:58.560 --> 00:03:01.800 But for me, and it was the worst thing that 53 00:03:01.840 --> 00:03:05.479 ever happened. Our insurance premiums are through the sky right now. 54 00:03:05.560 --> 00:03:08.319 Till this day, there's only three people. My son's got 55 00:03:08.319 --> 00:03:11.439 his own coverage now, but my daughter, who's in law school, 56 00:03:11.680 --> 00:03:14.120 is still on ours. You want to know how much 57 00:03:14.159 --> 00:03:16.280 we spend, Scott, you're looking at me. Let go ahead 58 00:03:16.280 --> 00:03:20.199 and tell me. Premiums. Premiums for the three of us. 59 00:03:20.199 --> 00:03:22.960 And this is Kaiser and it's an HSA plan. It's 60 00:03:23.000 --> 00:03:25.280 about as cheap as you can get eight thousand a year, 61 00:03:25.439 --> 00:03:28.000 oh god, no, thirteen hundred a month. So that's what 62 00:03:28.120 --> 00:03:31.280 fifteen sixteen thousand. Then on top of that were six 63 00:03:31.360 --> 00:03:34.560 grand or seventy five hundred out of pocket before they 64 00:03:34.599 --> 00:03:37.719 pay for anything. So for twenty two thousand a year, 65 00:03:37.960 --> 00:03:42.240 we each get a free physical. Yeah, a free physical 66 00:03:42.319 --> 00:03:45.199 each year. Can you believe it? That's how bad Obamacare is. 67 00:03:45.400 --> 00:03:48.120 Pre Obamacare, I had a good Year store. We had 68 00:03:48.199 --> 00:03:52.360 forty nine employees and we covered everybody there. We covered 69 00:03:52.360 --> 00:03:55.840 the employee and I think half espoused whatever the deal was. 70 00:03:56.199 --> 00:03:59.479 And back then the average employee, including myself, I was 71 00:03:59.479 --> 00:04:01.960 an employee of my own company. I mean, we were 72 00:04:02.000 --> 00:04:04.960 paying maybe four or five hundred bucks a month for 73 00:04:05.039 --> 00:04:08.560 the premium and then we actually add coverage. In other words, 74 00:04:08.560 --> 00:04:11.439 you'd show up, you have a twenty eighty cope. If 75 00:04:11.479 --> 00:04:14.639 it's a you know, a four thousand dollars deal, you'd 76 00:04:14.639 --> 00:04:17.680 be eight hundred, one thousand out of pocket. I mean, 77 00:04:17.839 --> 00:04:22.120 it's crazy, but I hate insurance companies. But it's kind 78 00:04:22.120 --> 00:04:26.000 of nuts thinking that people are kind of sticking up 79 00:04:26.040 --> 00:04:28.600 for this guy. He's like, I mean, do you think 80 00:04:28.680 --> 00:04:32.120 John Fuller, gee, see this is crazy. I'm going to 81 00:04:32.199 --> 00:04:34.480 use the term robinhood, but I don't really mean it 82 00:04:34.519 --> 00:04:36.600 as you know, steal from the rich, give to the poor. 83 00:04:36.680 --> 00:04:39.560 But I mean, what do you make of this? What 84 00:04:39.560 --> 00:04:43.680 do you make of people online talking about someone had 85 00:04:43.680 --> 00:04:46.839 to do this? I mean, you must get the frustration 86 00:04:47.279 --> 00:04:50.399 people have with healthcare, but this is insane to go 87 00:04:50.600 --> 00:04:51.920 murder somebody over it. 88 00:04:53.800 --> 00:04:57.920 Yeah, it's crazy. I mean it's but it's nothing really new. 89 00:04:58.079 --> 00:05:02.360 I mean the outrage you know that's kind of missing 90 00:05:02.399 --> 00:05:04.720 here is a little bit surprising, but it kind of isn't. 91 00:05:04.720 --> 00:05:06.959 I mean, think about for years and years in the 92 00:05:07.040 --> 00:05:10.480 auto you know arena, we've had all State out there 93 00:05:10.480 --> 00:05:13.639 advertising like you know, the loneliest chair in the courthouse, 94 00:05:13.680 --> 00:05:16.720 and you know, they're trying to personalize the fact that 95 00:05:17.000 --> 00:05:19.199 any claim is a claim against everybody. 96 00:05:19.279 --> 00:05:21.079 Yeah, and they deem it. 97 00:05:21.240 --> 00:05:23.839 Villa plaintiff and villainize the plaintiffs to the point that 98 00:05:24.360 --> 00:05:27.319 you know that there's this stigma that attaches to making 99 00:05:27.399 --> 00:05:30.439 a claim, even if it's a claim on a policy 100 00:05:30.480 --> 00:05:31.800 that you bought and paid for. 101 00:05:32.040 --> 00:05:34.959 Don't they and I don't mean just automotive, but even healthcare, 102 00:05:35.000 --> 00:05:38.959 don't they almost make it seem well, especially automotive, they 103 00:05:39.040 --> 00:05:44.160 actually have commercials and they actually try to brainwash people 104 00:05:44.160 --> 00:05:47.120 into believing that like, oh, if you make a claim 105 00:05:47.160 --> 00:05:50.079 You're just an ambulance chaser, right, that's the dumbest thing 106 00:05:50.120 --> 00:05:52.519 you can do. You're gonna make it bad on everybody else. 107 00:05:52.959 --> 00:05:55.600 Yeah, that's absolutely what they do, and that's the message, 108 00:05:55.600 --> 00:05:58.040 and I fight it every single day. I have people 109 00:05:58.040 --> 00:06:02.920 that legitimately have damages and are the victims of other 110 00:06:02.959 --> 00:06:07.160 people's negligence and even other people's lack of having any 111 00:06:07.240 --> 00:06:10.120 insurance that that when it comes time to finally make 112 00:06:10.160 --> 00:06:13.560 a claim against their own uninsured motorists, they are hazarded. 113 00:06:13.639 --> 00:06:16.279 They say, oh, I don't you know, and that from 114 00:06:16.279 --> 00:06:18.240 the brain, I don't want to get canceled, you know, 115 00:06:18.399 --> 00:06:20.800 I don't want to get canceled by my own insurance company. 116 00:06:20.839 --> 00:06:24.879 And the reality is they're right. I mean, there there 117 00:06:25.000 --> 00:06:28.800 is a penalty that goes along with making claims. In general, 118 00:06:29.040 --> 00:06:31.319 there's a state law that says they can't cancel you 119 00:06:31.360 --> 00:06:35.279 for making a UM claim. But but the theory is correct, 120 00:06:35.360 --> 00:06:37.560 the more claims you have, the worse you are as 121 00:06:37.600 --> 00:06:39.160 a potential insurance customer. 122 00:06:39.240 --> 00:06:41.360 Well, of course you are same with homeowners, same with 123 00:06:41.680 --> 00:06:44.319 same with health care insurance, same way. You know, it's 124 00:06:44.399 --> 00:06:46.560 just kind of crazy. But any comments on that, I 125 00:06:46.720 --> 00:06:49.839 I kind of look forward. I'd actually like to hear 126 00:06:49.959 --> 00:06:53.439 from somebody that's a little outrageous on it to pick 127 00:06:53.480 --> 00:06:56.319 their brain. I mean, if you got denied, say your 128 00:06:56.360 --> 00:07:00.079 wife got denied and she ends up dying, and I 129 00:07:00.120 --> 00:07:02.639 don't know if whatever she was denied for would have 130 00:07:02.680 --> 00:07:04.920 saved her life or not for sure, but I mean 131 00:07:05.040 --> 00:07:08.279 in your own mind you probably think that way. You're like, oh, 132 00:07:08.439 --> 00:07:11.240 if they would have only approved that certain treatment for 133 00:07:11.399 --> 00:07:14.120 cancer out in New York or whatever it is, that 134 00:07:14.160 --> 00:07:17.199 could have very possibly helped her extended her life, but 135 00:07:17.279 --> 00:07:20.279 they deny it. I mean, I understand where people are 136 00:07:20.279 --> 00:07:23.439 coming from, but my God, to do what he did 137 00:07:23.560 --> 00:07:26.360 in cold blood like that. You guys seen that video, right, 138 00:07:26.839 --> 00:07:30.079 he was calm, cool, collective. I mean, this guy, at 139 00:07:30.079 --> 00:07:32.800 first I thought maybe he was an assassin or something, 140 00:07:33.160 --> 00:07:36.120 and then writing on the bullets, it's crazy. Hey Matthew, 141 00:07:36.160 --> 00:07:40.319 what's going on with this concrete job? Hey, good money, 142 00:07:41.160 --> 00:07:42.079 Good morning, sir. 143 00:07:43.319 --> 00:07:46.199 So I just wanted to kind of complain about this 144 00:07:46.279 --> 00:07:48.439 guy blast them outs into the world. 145 00:07:48.959 --> 00:07:53.319 Is this I'm looking at this business card? Professional Professional 146 00:07:53.399 --> 00:07:58.120 landscaping and concrete service. Call mister may anytime. Is this 147 00:07:58.160 --> 00:07:59.639 a guy we're talking about. 148 00:08:00.199 --> 00:08:01.879 That is him. He goes by Kevin. 149 00:08:02.160 --> 00:08:05.199 Well, according to this card, he's going to make it 150 00:08:05.319 --> 00:08:07.759 easy for you. So did he make it easy for you? 151 00:08:09.439 --> 00:08:12.519 He did at the very beginning, because he sounded very 152 00:08:12.560 --> 00:08:16.839 confident in his work. But throughout the process he needed 153 00:08:17.040 --> 00:08:19.800 a living hell. And at this point in time, it's 154 00:08:19.839 --> 00:08:20.720 still a living. 155 00:08:21.879 --> 00:08:24.279 Well what's it look like now? I see the business card, 156 00:08:24.279 --> 00:08:26.199 but I'll be damn man, I don't see any pictures 157 00:08:26.199 --> 00:08:29.600 of the job. What was it a driveway? What was it? 158 00:08:29.600 --> 00:08:30.920 It was a back patio. 159 00:08:31.279 --> 00:08:33.840 So they poured the patio and then what was the 160 00:08:33.879 --> 00:08:35.039 first problem you had? 161 00:08:36.120 --> 00:08:39.240 So throughout his process he demoed it out and then 162 00:08:39.279 --> 00:08:41.639 he put the rebart down, and then he had the 163 00:08:41.679 --> 00:08:44.759 rebar too close to the forums. So I'd taken pictures 164 00:08:45.039 --> 00:08:47.759 sent it to him that they had too close. Rebart's 165 00:08:47.799 --> 00:08:48.320 too small. 166 00:08:48.679 --> 00:08:49.440 You need to fix it. 167 00:08:49.480 --> 00:08:52.759 He said, okay, Will, And then he did that, and 168 00:08:52.799 --> 00:08:55.559 then he didn't compact anything. And I didn't need to 169 00:08:55.600 --> 00:08:59.399 compact it, and he said, okay, I will. I didn't 170 00:08:59.480 --> 00:09:02.639 upload any photos. But he had poured another slab on 171 00:09:02.759 --> 00:09:03.440 the side of the house. 172 00:09:03.600 --> 00:09:05.960 Well, what where does it sit right now? I mean, 173 00:09:06.039 --> 00:09:08.360 is does it look bad? Or you're just saying it's 174 00:09:08.399 --> 00:09:11.240 too thin, not enough rebar what what is your issue 175 00:09:11.279 --> 00:09:11.600 with it? 176 00:09:12.679 --> 00:09:15.679 My issue is where he poured it, where he didn't 177 00:09:15.679 --> 00:09:19.480 compact it in the front area, it's sagging down from 178 00:09:19.519 --> 00:09:22.840 the house now okay, And there's another part, well what 179 00:09:22.960 --> 00:09:23.440 it's sagged? 180 00:09:23.440 --> 00:09:25.559 Hold on? Are you saying it sloped away from the 181 00:09:25.600 --> 00:09:26.720 house like it should be? 182 00:09:28.279 --> 00:09:30.720 No, No, I'm saying like I cocked it when he 183 00:09:30.840 --> 00:09:32.840 got done. You know, I waited for the cure and 184 00:09:32.879 --> 00:09:34.759 then I coughed it, so it sealed it up on 185 00:09:34.840 --> 00:09:35.240 the house. 186 00:09:35.440 --> 00:09:36.120 Yeah. 187 00:09:36.399 --> 00:09:38.960 And then you can see where it's flunging down, pulling 188 00:09:38.960 --> 00:09:40.480 the cocking up the wall. 189 00:09:40.720 --> 00:09:43.440 Yeah, so it's settling a little. I mean, how bad 190 00:09:43.559 --> 00:09:45.799 is this? So what is the fix? Are you saying 191 00:09:45.840 --> 00:09:47.639 the only way to fix it is to what jack 192 00:09:47.679 --> 00:09:51.440 camer it out. 193 00:09:49.879 --> 00:09:51.879 Jack camer it out, or to level it up. 194 00:09:51.919 --> 00:09:52.879 And then there's another. 195 00:09:52.639 --> 00:09:54.559 Part, hold on, hold on, That's what I'm trying to 196 00:09:54.600 --> 00:09:57.559 figure out from you, Like, for example, would mud jacking 197 00:09:57.639 --> 00:09:59.039 work at this point? 198 00:10:00.919 --> 00:10:04.120 I don't think it would, okay in the situation. And 199 00:10:04.120 --> 00:10:06.600 then there's a part where he had the gates. He 200 00:10:06.639 --> 00:10:09.600 had put a really big level at the gates, so 201 00:10:10.080 --> 00:10:12.639 the gates can close, and then when I put the 202 00:10:12.679 --> 00:10:15.399 gate back on, it wouldn't shut or anything. And I 203 00:10:15.559 --> 00:10:17.480 had before he poured the concrete. 204 00:10:17.600 --> 00:10:20.320 Now the gate doesn't shut because it shifted right. 205 00:10:21.799 --> 00:10:24.879 Well, that's the other part is the other side of 206 00:10:24.879 --> 00:10:27.879 the gates is the concrete was too high. Got it 207 00:10:27.919 --> 00:10:30.200 before he poured the concrete. I opened the gate and 208 00:10:30.240 --> 00:10:32.279 it was getting at rebar, so therefore it would have 209 00:10:32.279 --> 00:10:33.320 been too high. No matter what. 210 00:10:34.039 --> 00:10:37.519 I got to see some pictures of this, Matthew, When 211 00:10:37.519 --> 00:10:38.600 can you send something? 212 00:10:39.600 --> 00:10:42.919 I could do that very soon, all right? 213 00:10:42.960 --> 00:10:44.639 Makes hold on, man, I'm going to put you on hold. 214 00:10:44.679 --> 00:10:46.200 Here's what we're going to do. I want to get 215 00:10:46.200 --> 00:10:48.360 some pictures of that. I'm going to have one of 216 00:10:48.360 --> 00:10:51.919 our experts from pro Form Concrete on the air. After 217 00:10:51.960 --> 00:10:54.480 I send these pictures to them, we'll discuss it with them. 218 00:10:54.559 --> 00:10:56.120 And what area of town are you in? 219 00:10:57.559 --> 00:10:58.440 Green Valley Range? 220 00:10:58.679 --> 00:11:01.279 That's not too bad he did? Maybe we send him 221 00:11:01.320 --> 00:11:04.759 over there. What is this guy my saying at this point? 222 00:11:05.000 --> 00:11:07.120 Or what did you say his name was? Or what 223 00:11:07.240 --> 00:11:10.720 is he like going by Kevin? Okay? And what does 224 00:11:10.759 --> 00:11:12.159 he say right now it's fine? 225 00:11:12.240 --> 00:11:15.159 Or what I said? 226 00:11:15.159 --> 00:11:18.799 Come out he find my text or calls. 227 00:11:18.559 --> 00:11:20.840 He just won't. Okay, hold on a second, So Kelly, 228 00:11:21.120 --> 00:11:23.639 couple things. One, Let's see if we can't get Kevin on, 229 00:11:24.600 --> 00:11:27.360 Let's give him the opportunity to come on. This guy 230 00:11:27.480 --> 00:11:29.679 just talked about him, and let's see if we can 231 00:11:29.720 --> 00:11:32.440 figure out what he has to say about it. But 232 00:11:32.759 --> 00:11:35.039 I need those pictures so we can send him to 233 00:11:35.080 --> 00:11:37.399 our expert and go from there. All right, listen, we've 234 00:11:37.440 --> 00:11:40.840 already got a stacked house. By the way, Deputy Dmitri 235 00:11:41.159 --> 00:11:43.720 just walked in, so we're here to kick ass for 236 00:11:43.759 --> 00:11:49.039 you today. Nicole Liz Mob, how do you pronounce that Kelly? 237 00:11:49.080 --> 00:11:51.080 For the life of me, how do you pronounce m 238 00:11:51.240 --> 00:11:56.279 a e ve mave mob? I don't know. We'll figure 239 00:11:56.320 --> 00:11:57.120 it out after this. 240 00:12:02.639 --> 00:12:05.879 Go with a sure thing Denver's Best roofer Excel roofing 241 00:12:06.000 --> 00:12:06.559 dot com. 242 00:12:06.600 --> 00:12:12.000 You don't pay a cent until you're contenth. 243 00:12:10.200 --> 00:12:14.480 Wait time for an insurance check up free no obligation 244 00:12:14.600 --> 00:12:18.480 comparison call Compass Insurance paying too much your coverage at 245 00:12:18.519 --> 00:12:19.919 dozens of insurance companies. 246 00:12:20.000 --> 00:12:22.600 Find out now three oh three seven seven one help. 247 00:12:22.759 --> 00:12:25.399 You'll think you're his only customer when you choose Frank 248 00:12:25.440 --> 00:12:27.879 durand the real estate man dot com to list your 249 00:12:27.919 --> 00:12:31.039 home with Remax Alliance three all three nine two zero 250 00:12:31.200 --> 00:12:33.799 sixteen twenty two. 251 00:12:37.360 --> 00:12:39.720 All right, three oh three seven one three eight two 252 00:12:39.879 --> 00:12:42.679 five five one line open, Kelly, did we try to 253 00:12:42.720 --> 00:12:46.799 get through to mister my over it to concrete Place? 254 00:12:47.960 --> 00:12:54.080 Any luck there? I guess she's on the phone. H Kelly, Kelly, 255 00:12:54.200 --> 00:12:57.240 you are allowed to speak on air, you know, so, 256 00:12:57.399 --> 00:12:59.000 I would like to know when you get a few 257 00:12:59.039 --> 00:13:01.200 minutes whether or not we tried to reach out three 258 00:13:01.320 --> 00:13:05.200 oh three seven one three eight two five five. Regardless, 259 00:13:05.559 --> 00:13:07.240 we are going to help that guy out. We're going 260 00:13:07.320 --> 00:13:09.879 to get pictures of the bad job. We're going to 261 00:13:09.919 --> 00:13:12.039 send him to one of our experts at referral lists 262 00:13:12.080 --> 00:13:16.519 dot com. And then after that, uh, we might even 263 00:13:16.559 --> 00:13:18.679 send out one of our experts to check it out 264 00:13:18.720 --> 00:13:22.159 if it's that bad. Now, let's go to Nicole. Nicole, 265 00:13:22.240 --> 00:13:24.159 what is going on with you and Walmart? 266 00:13:25.799 --> 00:13:30.480 Well it's not me my friend, okay, wink. 267 00:13:30.360 --> 00:13:34.480 Wink, my friend, a real friend, No, just a girlfriend, 268 00:13:34.559 --> 00:13:34.840 got it. 269 00:13:35.000 --> 00:13:38.799 She's the olderly lady and she was shopping at Walmart 270 00:13:38.919 --> 00:13:41.759 and she wasn't feeling right. There was too many people, 271 00:13:41.799 --> 00:13:44.360 so she went to another section at the store and 272 00:13:44.879 --> 00:13:46.559 some lady came up to her and asked her if 273 00:13:46.559 --> 00:13:48.600 she would help her with her groceries. And she said, well, 274 00:13:48.639 --> 00:13:51.159 what do you mean, like take them to your car? 275 00:13:51.320 --> 00:13:53.320 Or she goes, no, help me pay for them? Oh, 276 00:13:53.320 --> 00:13:56.080 she goes, well, that depends what is it? And it 277 00:13:56.159 --> 00:13:58.399 was three candle formula, so she said she would she 278 00:13:58.440 --> 00:14:01.759 would pay for those. And she wanted to go to 279 00:14:01.840 --> 00:14:05.200 a register by where she was parked, but the lady 280 00:14:05.279 --> 00:14:08.039 kept insisting that they go to a certain register. 281 00:14:08.799 --> 00:14:12.600 This is crazy, so hold on, she walks up, just 282 00:14:12.679 --> 00:14:14.919 walks up out of the blue. What did she have 283 00:14:15.120 --> 00:14:18.720 besides the three things of formula? Anything? 284 00:14:20.120 --> 00:14:21.960 No, that's all she showed her. 285 00:14:22.039 --> 00:14:24.000 And she said, hey, can you help me out and 286 00:14:24.039 --> 00:14:27.039 buy this? And then she wanted to pick out the register. 287 00:14:27.399 --> 00:14:29.720 My brain is just going, where is this going? So 288 00:14:30.159 --> 00:14:30.679 keep going? 289 00:14:32.480 --> 00:14:34.159 So I couldn't. 290 00:14:34.320 --> 00:14:36.039 It was hard for me to understand too, that why 291 00:14:36.080 --> 00:14:38.960 would you let go to the register you want not 292 00:14:39.039 --> 00:14:40.919 the one she wants. But she went to the register 293 00:14:41.039 --> 00:14:43.720 she wanted to, and she told the register that she 294 00:14:43.799 --> 00:14:46.159 wanted to do two separate transactions, and they told her 295 00:14:46.159 --> 00:14:47.919 that they couldn't do that. She had to do it 296 00:14:47.960 --> 00:14:50.360 all on one, which, well, first of. 297 00:14:50.360 --> 00:14:53.200 All, Walmart, I have a hard time believing that they 298 00:14:53.240 --> 00:14:55.919 don't care if you want to people go in there 299 00:14:56.080 --> 00:14:58.720 and pay for stuff on say their company card for 300 00:14:58.879 --> 00:15:02.080 business stuff, and then pay another way. So I don't 301 00:15:02.120 --> 00:15:04.879 even understand that. Is it a self checkout or is 302 00:15:04.919 --> 00:15:05.679 it a person? 303 00:15:07.559 --> 00:15:08.559 There was a person? 304 00:15:09.159 --> 00:15:11.399 Okay, well that doesn't make sense. So what happened? 305 00:15:12.759 --> 00:15:15.759 So she ended up the bill ended up being eight 306 00:15:15.879 --> 00:15:17.039 hundred and eighty Oh okay. 307 00:15:16.840 --> 00:15:19.720 Wait, how the hell does that happen? What they get 308 00:15:19.960 --> 00:15:22.440 a gift card? A Walmart gift card? What happened? 309 00:15:23.519 --> 00:15:25.960 Well, when I went back to Walmart and I talked 310 00:15:26.000 --> 00:15:28.240 to them about this I had, she couldn't even get the. 311 00:15:28.279 --> 00:15:29.039 Receipts from them. 312 00:15:29.240 --> 00:15:32.320 She kept trying to get the receipt and the cash 313 00:15:32.320 --> 00:15:34.080 registry guy said, well, I put it in the bag, 314 00:15:34.159 --> 00:15:35.440 and she goes and before I. 315 00:15:35.480 --> 00:15:36.840 Knew it, the girl was grabbing my back. 316 00:15:37.080 --> 00:15:40.120 Are you car hold on? Nicole? Are you are you 317 00:15:40.480 --> 00:15:45.879 assuming that the Walmart employee was in cahoots? 318 00:15:46.399 --> 00:15:49.440 I think so? I mean, why did they have to 319 00:15:49.480 --> 00:15:50.000 go to one. 320 00:15:49.879 --> 00:15:51.919 Register and I don't know transaction? 321 00:15:52.360 --> 00:15:56.159 So what what happened? After that eight hundred dollars was 322 00:15:56.240 --> 00:15:58.879 for what? Why was it eight hundred dollars? 323 00:15:59.480 --> 00:16:02.960 Well, my friend had her groceries too, so that's why 324 00:16:02.960 --> 00:16:05.399 she had wanted two separate transactions, because she wanted her 325 00:16:05.559 --> 00:16:06.639 separate from the other girls. 326 00:16:06.720 --> 00:16:09.039 No, that's a lot of groceries. Hold on a second. 327 00:16:09.399 --> 00:16:12.200 I mean you said all she had was the three 328 00:16:13.840 --> 00:16:16.159 things of formula, right? Is that not right? 329 00:16:16.360 --> 00:16:16.559 Right? 330 00:16:17.000 --> 00:16:20.480 That's all she had. This other woman, that's all she had. Yeah, 331 00:16:20.519 --> 00:16:23.480 and then the woman you're talking about had what a 332 00:16:23.519 --> 00:16:24.799 cart full of groceries? 333 00:16:25.720 --> 00:16:26.200 Yeah? 334 00:16:26.399 --> 00:16:30.360 Okay, So once again, why is it eight hundred dollars? 335 00:16:31.600 --> 00:16:34.120 That's what she was trying to say. And the guy 336 00:16:34.120 --> 00:16:37.960 told her, well, the imple mil was fifty dollars a can, 337 00:16:38.440 --> 00:16:40.480 and then the Clareton and she goes, what I didn't 338 00:16:40.480 --> 00:16:45.360 get Clareton and the girl, I guess Walmart came back 339 00:16:45.360 --> 00:16:47.360 and said they watched the video. Well first they said, 340 00:16:47.519 --> 00:16:49.240 when I went to them, and they said, this is 341 00:16:49.279 --> 00:16:52.480 a known organized crime that's happening in Weld County with 342 00:16:52.720 --> 00:16:58.399 Romanians and they're taking advantage of the older people that 343 00:16:58.480 --> 00:16:58.919 they're coming. 344 00:16:59.480 --> 00:17:01.559 I'm going to say something right off the bat, I 345 00:17:01.559 --> 00:17:04.880 don't think Walmart is in cohoots for one reason. I 346 00:17:04.960 --> 00:17:09.200 assume the receipt is at some point on her charge 347 00:17:09.279 --> 00:17:13.599 card it says Walmart eight hundred bucks. Right, No, she. 348 00:17:13.599 --> 00:17:14.799 Paid cash and card? 349 00:17:15.519 --> 00:17:17.240 Oh my god? How much was? 350 00:17:17.440 --> 00:17:18.200 How much cash? 351 00:17:18.240 --> 00:17:21.839 Did she pay? Three hundred? See, now the whole story's 352 00:17:21.880 --> 00:17:24.920 falling apart. What why would she pay three hundred in 353 00:17:25.000 --> 00:17:26.920 cash for three cans of baby food? 354 00:17:28.079 --> 00:17:31.920 Well it was for everything. He wouldn't ring the transactions 355 00:17:32.000 --> 00:17:32.599 up separately. 356 00:17:32.759 --> 00:17:35.640 That doesn't go ahead, John, I mean, my brain's so loading. 357 00:17:35.720 --> 00:17:36.960 So what's the issue here? 358 00:17:37.319 --> 00:17:41.839 I mean, so Walmart knows about this that's happening, and 359 00:17:41.880 --> 00:17:42.839 they're not warning. 360 00:17:43.240 --> 00:17:45.839 So as your friend upset that the infaml was so 361 00:17:45.920 --> 00:17:48.759 overpriced and that she snuck a thing of Clarendon in there. 362 00:17:48.640 --> 00:17:51.119 I mean, how much? How much worth of Clarendon? Are 363 00:17:51.160 --> 00:17:52.200 we talking? Right? 364 00:17:53.079 --> 00:17:53.240 Well? 365 00:17:53.279 --> 00:17:55.799 There was more than just Clareton, So I guess they 366 00:17:55.880 --> 00:17:57.839 said the Walmart employees did that every time. 367 00:17:58.079 --> 00:17:59.079 Wait. 368 00:17:59.160 --> 00:18:01.680 Wait, and I'm trying to argue with you, Nicole, but 369 00:18:01.720 --> 00:18:04.359 I keep going back to this. I've asked you three times. Now. 370 00:18:04.599 --> 00:18:07.480 All the woman had was the three things of formula? 371 00:18:07.559 --> 00:18:10.920 You said, yes, Where did she like sneak to Clarendon 372 00:18:11.000 --> 00:18:13.759 into her cart. I mean, where did the Clarendon even 373 00:18:13.839 --> 00:18:14.440 come from? 374 00:18:16.200 --> 00:18:18.440 The Walmart employee said that as they watched the video, 375 00:18:18.599 --> 00:18:22.039 every time my friend turned her back, she was grabbing 376 00:18:22.039 --> 00:18:24.359 stuff off the shelves and throwing it on the register. 377 00:18:24.720 --> 00:18:25.559 Oh my god. 378 00:18:25.880 --> 00:18:28.200 So at the end of the day, your friend got 379 00:18:28.200 --> 00:18:30.799 a receipt and it showed that there was extra items 380 00:18:30.799 --> 00:18:33.119 that she didn't buy. How much were those extra items? 381 00:18:33.160 --> 00:18:35.680 Yeah? How much did she get ripped for? Five? Six hundred? 382 00:18:35.680 --> 00:18:36.119 What is it? 383 00:18:36.640 --> 00:18:37.920 Five hundred and eighty dollars? 384 00:18:38.000 --> 00:18:38.880 Is what Walmart said? 385 00:18:39.079 --> 00:18:42.279 Oh my god. And they and they didn't do anything, 386 00:18:42.319 --> 00:18:42.880 I assume. 387 00:18:43.839 --> 00:18:46.200 Yeah, that's that's where my issue lies, is well, and 388 00:18:46.279 --> 00:18:46.759 I don't. 389 00:18:46.599 --> 00:18:49.119 Know if that's an issue with Walmart. I mean, it 390 00:18:49.240 --> 00:18:51.680 really sucks. And I agree with you. The fact they 391 00:18:51.759 --> 00:18:54.640 knew it and that this is going on, you'd think 392 00:18:54.640 --> 00:18:57.519 they'd be on the lookout for it. I mean, John, 393 00:18:57.960 --> 00:19:00.640 as a as an attorney, I want you to put 394 00:19:00.640 --> 00:19:04.400 your attorney hat on real quick. Do you see any liability? 395 00:19:04.839 --> 00:19:07.319 And you got to take her for the word right now. 396 00:19:07.400 --> 00:19:09.440 They knew this was kind of a thing going on 397 00:19:09.519 --> 00:19:12.319 in the store. According to what she said. Do they 398 00:19:12.359 --> 00:19:14.000 have any liability here? 399 00:19:16.039 --> 00:19:19.319 Kinda I'm trying to think it through. I mean, to 400 00:19:20.079 --> 00:19:22.559 Monday Morning quarterback this and say, oh, we know that 401 00:19:22.640 --> 00:19:27.960 there's a bunch of Romanians running around hiding and you know, 402 00:19:28.039 --> 00:19:30.759 sneaking stuff onto the checkout counter, and they see it 403 00:19:30.799 --> 00:19:33.119 on video. But they only saw it after the fact. 404 00:19:33.160 --> 00:19:35.039 It's not like they were sitting up in the glass 405 00:19:35.079 --> 00:19:38.079 tower looking down going wow, she just stuck another one, 406 00:19:38.200 --> 00:19:40.240 put another one on there, you know. So I don't 407 00:19:40.240 --> 00:19:43.440 see any real culpability in the transaction itself. 408 00:19:44.160 --> 00:19:47.720 Except for she asked for two separate transactions. 409 00:19:47.799 --> 00:19:51.960 I know that part still seems way out there. That 410 00:19:52.559 --> 00:19:53.759 seems so weird to me. 411 00:19:55.200 --> 00:19:59.400 That's weird because I mean, why would Walmart say no 412 00:19:59.519 --> 00:19:59.720 to that? 413 00:20:00.599 --> 00:20:02.359 That's my whole point unless you had. 414 00:20:02.200 --> 00:20:05.119 A cashier that was in on something which you know 415 00:20:05.279 --> 00:20:07.440 is not outside the realm of possibilities. 416 00:20:07.519 --> 00:20:10.640 No, But if you listen to the whole plot. 417 00:20:10.599 --> 00:20:14.119 Folded, yeah, I just don't think that's the case Walmart. 418 00:20:14.240 --> 00:20:18.519 Was it again? Nicole on forty seven, Hey, Scott, do 419 00:20:18.640 --> 00:20:20.880 me a favor or Dmitri? Which one do you two 420 00:20:20.880 --> 00:20:22.400 want to make a phone call over there? 421 00:20:23.160 --> 00:20:27.319 And Nicole is your friend some sort of an at 422 00:20:27.440 --> 00:20:30.599 risk adult? Does she Is she very elderly or real 423 00:20:30.720 --> 00:20:31.440 or does she have a. 424 00:20:31.839 --> 00:20:34.000 I think that I think, I mean, I don't know, 425 00:20:34.359 --> 00:20:37.480 and over medical, but I think she's has maybe she's 426 00:20:37.519 --> 00:20:38.519 starting to get dementia. 427 00:20:38.680 --> 00:20:40.680 Yeah, but how old is she? 428 00:20:40.680 --> 00:20:43.400 She's almost seventy Okay, Yeah. 429 00:20:43.119 --> 00:20:44.799 She's a person at risk right. 430 00:20:45.079 --> 00:20:49.000 Yeah, that's the definition of an at risk adult. But Nicole, 431 00:20:49.319 --> 00:20:52.920 you know, a gypsy ripped her off, possibly in cahoots. 432 00:20:53.000 --> 00:20:54.359 Yeah, with a Walmart employee. 433 00:20:54.359 --> 00:20:57.519 Wanted to say that word, but yeah, I mean, that's 434 00:20:57.559 --> 00:20:58.720 exactly what's going on. 435 00:20:58.880 --> 00:21:02.440 That's exactly what's going on. I would like you to 436 00:21:02.480 --> 00:21:04.359 make a call over there. Here's what I would like 437 00:21:04.440 --> 00:21:06.519 you to do. And this has worked. We've done this 438 00:21:06.640 --> 00:21:09.000 on the show before with Walmart. Try to get to 439 00:21:09.039 --> 00:21:11.599 the store manager. Okay, if you can't get to the 440 00:21:11.640 --> 00:21:15.200 store manager, you want the market manager. Don't forget that 441 00:21:15.319 --> 00:21:19.680 word market manager. The market manager will return your call. 442 00:21:20.000 --> 00:21:22.599 Make sure they know who you are, where you're coming from. 443 00:21:22.920 --> 00:21:25.559 And we're talking five hundred bucks from a company. You're 444 00:21:25.599 --> 00:21:29.359 ready for this that I believe takes in one point 445 00:21:29.400 --> 00:21:34.039 six billion dollars every single day. I'm not saying they 446 00:21:34.079 --> 00:21:37.359 owe this woman anything, but for five hundred dollars and 447 00:21:37.440 --> 00:21:41.920 possibly a person at risk and just the the good 448 00:21:41.960 --> 00:21:45.359 things I always say about Walmart. Honestly, people know that, 449 00:21:45.839 --> 00:21:49.200 so honest to goodness. See if you can get through 450 00:21:49.240 --> 00:21:51.559 to someone there, maybe a gift card, maybe just to 451 00:21:51.640 --> 00:21:52.200 help her out. 452 00:21:52.440 --> 00:21:54.880 Yeah, I'll give them a call immediately, Nicoll. Was there 453 00:21:54.880 --> 00:21:56.599 a police report filed in this matter? 454 00:21:56.720 --> 00:21:58.319 Oh? Good point, Yes it was. 455 00:21:58.559 --> 00:22:02.519 And the cop he didn't want to talk to men. 456 00:22:02.680 --> 00:22:03.480 He just wanted to. 457 00:22:03.400 --> 00:22:04.599 Talk to my friend. 458 00:22:04.720 --> 00:22:07.319 But because that's what I asked Omer, I said, can 459 00:22:07.359 --> 00:22:08.559 you guys help her with anything? 460 00:22:08.599 --> 00:22:11.400 Because Greally, the cops aren't going to do anything. I mean, 461 00:22:11.440 --> 00:22:13.079 most likely they're going to do zero. 462 00:22:13.359 --> 00:22:15.680 So is that what happened? They did nothing? 463 00:22:16.799 --> 00:22:17.039 Well? 464 00:22:17.200 --> 00:22:20.240 No, Walmart said they couldn't do anything, and I said, 465 00:22:20.240 --> 00:22:22.319 well then that's fine. Can I get some type of 466 00:22:22.559 --> 00:22:25.599 some report number from you guys so I can email? 467 00:22:25.720 --> 00:22:27.240 Did you get the report number or not? 468 00:22:29.160 --> 00:22:29.359 No? 469 00:22:29.440 --> 00:22:32.200 I don't, Okay, hold on, hold on, dmitre, grab her 470 00:22:32.240 --> 00:22:35.240 info offline. Let's go make a call and see what 471 00:22:35.279 --> 00:22:36.200 we can figure out. 472 00:22:36.400 --> 00:22:39.839 I'll start calling as soon as Kelly sends Menicole's phone number. 473 00:22:39.880 --> 00:22:42.680 All right, hey, Kelly, can you hear me now? Did 474 00:22:42.720 --> 00:22:45.880 we try to reach out to that cement concrete guys? 475 00:22:45.960 --> 00:22:48.759 Did I spoke with him with Kevin? 476 00:22:49.079 --> 00:22:50.640 And what did Kevin have to say. 477 00:22:50.680 --> 00:22:51.720 In the middle of job. 478 00:22:51.920 --> 00:22:55.200 He's very aware of the situation, and we're going to 479 00:22:55.279 --> 00:22:57.920 try to reset him up for Friday because he's busy 480 00:22:57.960 --> 00:23:01.000 all week, but he has Fridays. 481 00:23:00.079 --> 00:23:02.640 Busy all week, so he can't talk to us talk 482 00:23:02.680 --> 00:23:04.680 about it. Can you imagine? Okay, let's say you go 483 00:23:04.720 --> 00:23:07.680 out on a first date. You know, he's a professional, 484 00:23:07.960 --> 00:23:10.759 he's a mister, he's a mystery. He's got two phone 485 00:23:10.799 --> 00:23:13.519 numbers and a mister in front and a mister on 486 00:23:13.640 --> 00:23:16.599 his postcard that he sends out come on. Imagine going 487 00:23:16.640 --> 00:23:21.839 on a first day. If you go out on a 488 00:23:21.920 --> 00:23:24.039 damn first date and you call up for the second 489 00:23:24.359 --> 00:23:28.200 and they're not they're busy every single day until Friday, 490 00:23:28.519 --> 00:23:32.160 that's the blowoff. This guy's blowing us off, in my opinion, 491 00:23:32.519 --> 00:23:34.599 And I'm going to try to call him, turn the 492 00:23:34.640 --> 00:23:38.880 break and try to coerce him to coming on the air. 493 00:23:43.880 --> 00:23:44.920 Go with a sure thing. 494 00:23:45.039 --> 00:23:48.359 Denver's best roofer Excel roofing dot com. You don't pay 495 00:23:48.359 --> 00:23:54.480 a cent until you're content. Time for an insurance check 496 00:23:54.519 --> 00:23:58.519 up free no obligation. Comparison call Compass Insurance paying too 497 00:23:58.640 --> 00:24:01.680 much your coverage? That does of insurance companies find out 498 00:24:01.720 --> 00:24:03.480 now three all three seven seven to one. 499 00:24:03.559 --> 00:24:03.839 Help. 500 00:24:04.000 --> 00:24:06.640 You'll think you're his only customer when you choose Frank 501 00:24:06.720 --> 00:24:09.160 durand the real estate Man dot com to list your 502 00:24:09.200 --> 00:24:12.359 home with Remax Alliance three all three nine two zero 503 00:24:12.440 --> 00:24:18.519 sixteen twenty two. 504 00:24:16.400 --> 00:24:18.759 All right, three oh three seven one three eight two 505 00:24:18.839 --> 00:24:23.359 five five. I called up Kevin or mister My. I mean, 506 00:24:23.400 --> 00:24:25.640 this guy's going by too many names at this point. 507 00:24:25.680 --> 00:24:29.039 He's got multiple phone numbers on his advertisement. This whole 508 00:24:29.039 --> 00:24:30.119 thing spells trouble. 509 00:24:30.519 --> 00:24:30.599 Uh. 510 00:24:30.720 --> 00:24:34.279 He said he'd come on Friday. He would come on Friday. 511 00:24:34.359 --> 00:24:37.720 I tried to bet everybody in his studio. Yeah, he's 512 00:24:37.720 --> 00:24:40.519 so busy now it's crazy. So he can't talk in night. 513 00:24:40.559 --> 00:24:44.359 He can't talk till Friday. I don't like it. I'm 514 00:24:44.480 --> 00:24:48.640 also a very large language barrier. You know, it wasn't 515 00:24:48.680 --> 00:24:52.519 that well. It's his name is definitely not Kevin. I 516 00:24:52.559 --> 00:24:55.680 think it's mister My for sure, but I don't know 517 00:24:55.759 --> 00:24:57.680 I'm going either way on this one. What do you 518 00:24:57.680 --> 00:25:01.640 guys think, Kelly, let me ask you should I ask 519 00:25:01.680 --> 00:25:04.279 our callers to maybe call him up and ask if 520 00:25:04.319 --> 00:25:06.960 he's gonna fix it? Because I attempted to ask him that. 521 00:25:07.519 --> 00:25:09.640 I said, just say what you're gonna do? He didn't 522 00:25:09.640 --> 00:25:10.519 want to say anything. 523 00:25:10.599 --> 00:25:11.359 Well, let's see if. 524 00:25:11.240 --> 00:25:15.039 He and Matthew can come back on Friday and reschedule 525 00:25:15.160 --> 00:25:17.039 and I can try to get them back on the show. 526 00:25:17.079 --> 00:25:19.599 And then if that doesn't work, then absolutely we can 527 00:25:19.880 --> 00:25:20.920 go to any other. 528 00:25:20.839 --> 00:25:22.920 Okay, we'll light him up. I just I hate this 529 00:25:23.000 --> 00:25:26.960 because I know, I know. In fact, I'm going to 530 00:25:27.039 --> 00:25:30.200 put a poll up on the next break for our 531 00:25:30.240 --> 00:25:33.680 YouTubers to see if they think this guy's coming on Friday. 532 00:25:33.799 --> 00:25:35.640 I'll take some bets. I know one guy. I think 533 00:25:35.680 --> 00:25:38.000 his name is Dave h on YouTube. By the way, 534 00:25:38.039 --> 00:25:41.039 if you watch on YouTube, you can see us during 535 00:25:41.079 --> 00:25:43.079 the show. Not only that, you can hear us during 536 00:25:43.119 --> 00:25:47.559 the breaks talk when the commercials. We try to somewhat 537 00:25:47.640 --> 00:25:50.160 mute the commercials and you can listen. But I'm going 538 00:25:50.240 --> 00:25:52.160 to put a poll up. I'm curious what people think. 539 00:25:52.200 --> 00:25:54.519 I say, the guy's not coming on. John Fuller is 540 00:25:54.559 --> 00:25:56.279 a guy coming on or not? What do you think 541 00:25:56.400 --> 00:26:01.880 he's honest and experience? All right, who are we going 542 00:26:01.920 --> 00:26:04.119 to now, may Eve? I'm going to guess how to 543 00:26:04.160 --> 00:26:06.200 pronounce that? How do you pronounce your name? 544 00:26:07.279 --> 00:26:07.880 My Eve? 545 00:26:08.640 --> 00:26:10.519 It was pretty close, may Eave? 546 00:26:10.599 --> 00:26:15.160 Yes, thank you? Yes, Hello, I'm glad. I'm glad you 547 00:26:15.240 --> 00:26:19.279 responded to my email. What I want to tell you 548 00:26:19.319 --> 00:26:21.599 about not to go into a deep drama. I'm very 549 00:26:21.640 --> 00:26:24.000 unhappy with the garage or opener company that I just 550 00:26:24.079 --> 00:26:26.160 dealt with, and I wanted you to tell me who 551 00:26:26.240 --> 00:26:29.720 is the best garage or opener company? And I live 552 00:26:29.799 --> 00:26:33.240 in Boulder, so it could be Boulder, Denver that are reliable. 553 00:26:34.400 --> 00:26:36.319 And what do you need done? Do you need a 554 00:26:36.359 --> 00:26:39.039 new door or an opener? What do you need done? 555 00:26:39.240 --> 00:26:43.039 Opener? When it freezes cold, it doesn't open and I 556 00:26:43.160 --> 00:26:44.759 have to go to work and I can't get my 557 00:26:44.799 --> 00:26:46.119 client out of out of it. 558 00:26:46.240 --> 00:26:46.880 Well, I don't know. 559 00:26:47.480 --> 00:26:50.359 So what happened with the company that came out? 560 00:26:50.640 --> 00:26:53.240 Okay, I got I contacted them between and a half 561 00:26:53.359 --> 00:26:55.759 years ago because I was having the same problem. I'm 562 00:26:55.759 --> 00:26:58.640 an older garage er opener and they installed it a 563 00:26:58.680 --> 00:27:01.359 new one and put a liftmaster in there, which is 564 00:27:01.400 --> 00:27:05.279 supposed to last ten fifteen years, and he's I said, well, 565 00:27:05.440 --> 00:27:08.279 this one ever freeze when it was cold, and he 566 00:27:08.319 --> 00:27:11.160 said no, because it's Wi Fi connected. And I was 567 00:27:11.240 --> 00:27:14.799 very gullible and thought, whatever, Yeah, a big deal. 568 00:27:14.839 --> 00:27:16.440 I mean, who cares if it's Wi Fi? The only 569 00:27:16.599 --> 00:27:19.519 if it freezes, it freezes. I mean, so it doesn't 570 00:27:19.519 --> 00:27:21.359 have enough to work to break through some kind of 571 00:27:21.559 --> 00:27:22.880 icing that happened somewhere. 572 00:27:22.960 --> 00:27:27.839 Yeah, it's your door freezing up or what odds. 573 00:27:27.160 --> 00:27:30.079 It's the little opener on the outside that you punch 574 00:27:30.119 --> 00:27:31.440 in a clothes Oh. 575 00:27:31.400 --> 00:27:34.880 The buttons are working. Yes, Okay, let me ask. 576 00:27:34.759 --> 00:27:38.680 You everybody else. I have a condo beautiful Mountain View 577 00:27:38.920 --> 00:27:39.880 here and Boulder. 578 00:27:40.000 --> 00:27:42.640 So you can reprise. Okay, hold on, hold on, hold on, 579 00:27:43.200 --> 00:27:46.400 you can replace just that part. You know that, right. 580 00:27:48.839 --> 00:27:52.000 I wanted them to, you know, take care of it. 581 00:27:52.119 --> 00:27:54.200 So what did they say when they came out? 582 00:27:54.440 --> 00:27:57.680 Okay, they came out and he looked around. This person. 583 00:27:57.799 --> 00:27:59.519 I did not feel like he had knowledge. 584 00:27:59.559 --> 00:28:03.559 She he looked around. They didn't charge me anything because 585 00:28:03.640 --> 00:28:06.920 I was already their customer. He looked around and he said, well, 586 00:28:07.000 --> 00:28:09.519 I think the problem is just because you have an 587 00:28:09.599 --> 00:28:12.279 LED light up there, and I said, what does that 588 00:28:12.319 --> 00:28:12.759 have to do. 589 00:28:12.720 --> 00:28:19.359 With it getting it doesn't have any heat? No, that's true. Listen, listen, 590 00:28:19.519 --> 00:28:21.720 please please please listen. I want to help you out. 591 00:28:22.279 --> 00:28:24.920 That could be very valid. I don't know how close 592 00:28:25.000 --> 00:28:26.880 that bulb is, but I'm going to tell you something. 593 00:28:27.119 --> 00:28:29.319 Where I live now, and they put up the LED 594 00:28:29.519 --> 00:28:32.640 traffic signs when it gets really cold and blowing snow, 595 00:28:32.759 --> 00:28:35.680 you can't see anything. You can't see the green, the red, 596 00:28:35.759 --> 00:28:39.079 the yellow because there's no heat forming. But you can 597 00:28:39.240 --> 00:28:44.559 buy a better punch key on Amazon for next to nothing, 598 00:28:44.799 --> 00:28:49.240 or better yet, a little key chain, a key fob 599 00:28:49.319 --> 00:28:50.480 that'll open that door. 600 00:28:52.039 --> 00:28:52.319 Cool. 601 00:28:52.839 --> 00:28:55.079 Can you recommend a good gruge or coming into would 602 00:28:55.119 --> 00:28:57.839 helped me have something that won't freeze up and I 603 00:28:57.839 --> 00:28:59.759 can get into my garage so I can go to work. 604 00:29:00.200 --> 00:29:01.799 I would like. I mean, I don't think you need 605 00:29:01.799 --> 00:29:04.480 a garage door company. Is what's driving me nuts about this? 606 00:29:04.599 --> 00:29:05.240 I just wish I. 607 00:29:05.279 --> 00:29:07.720 Knew what you mean by freezing up. 608 00:29:07.720 --> 00:29:11.880 Like she's saying, the pad itself, the keypad doesn't work. 609 00:29:14.759 --> 00:29:17.519 I do you do you have an opener in your car? 610 00:29:19.359 --> 00:29:23.680 No? I don't, But when I do, do that when 611 00:29:23.680 --> 00:29:26.960 I hit the keep pad, it blinks and nothing happens. 612 00:29:27.000 --> 00:29:28.960 When it's too cold and I can't get into the 613 00:29:28.960 --> 00:29:30.720 car and I can't go to work, and I'm a 614 00:29:30.799 --> 00:29:31.920 nervous That's not a good thing. 615 00:29:32.000 --> 00:29:34.599 No, that's not good at all personally. 616 00:29:34.759 --> 00:29:37.880 The light I was talking about the led she walked 617 00:29:37.920 --> 00:29:40.799 into the garage. The lipt masters up on the ceiling 618 00:29:40.839 --> 00:29:43.119 in the garage, and it's a light upstairs. It's not 619 00:29:43.200 --> 00:29:44.680 even close to the outside. 620 00:29:45.039 --> 00:29:47.079 Un Okay, Well that that has nothing to do with 621 00:29:47.119 --> 00:29:50.319 your garage, and it out wasn't. So I'm just curious 622 00:29:50.400 --> 00:29:53.799 why you have just a key punch thing on the 623 00:29:53.799 --> 00:29:55.880 outside of your garage and you don't have a remote 624 00:29:55.880 --> 00:29:58.400 in your car, you don't have something on the wall 625 00:29:58.480 --> 00:30:00.640 in the house. I mean, why not? 626 00:30:01.240 --> 00:30:04.039 Honestly, the reason is because I lost that a long 627 00:30:04.160 --> 00:30:04.640 time ago. 628 00:30:04.880 --> 00:30:06.960 Okay, that's super easy to replace. 629 00:30:07.279 --> 00:30:09.960 So I'm gonna give you a number to somebody that 630 00:30:10.039 --> 00:30:13.960 we like. It's one clear Choice doors dot Com. Okay, 631 00:30:14.039 --> 00:30:16.640 oh yes, please. Those guys go from Boulder all the 632 00:30:16.680 --> 00:30:19.359 way to the Springs, maybe even Pueblo. Three oh three, 633 00:30:19.960 --> 00:30:24.119 five six, five sixty four oh nine. Now if that 634 00:30:24.240 --> 00:30:27.359 door opener, I'll give it to you again in a second. 635 00:30:27.400 --> 00:30:29.319 But I really want you to listen to this. If 636 00:30:29.359 --> 00:30:32.119 that garage door opener is only three years old, like 637 00:30:32.200 --> 00:30:34.799 you said, and it's a liftmaster, there's going to be 638 00:30:34.839 --> 00:30:37.039 a single button on it. You might need a ladder 639 00:30:37.119 --> 00:30:39.839 or step stool to reach it. But if you listen 640 00:30:39.880 --> 00:30:42.279 to me, you go onto Amazon. You can buy a 641 00:30:42.359 --> 00:30:46.920 keychain fob I'm staring at for ten dollars. All you 642 00:30:47.039 --> 00:30:49.279 have to do is hit the button on the garage 643 00:30:49.640 --> 00:30:52.720 the smart learn and then click the button on the 644 00:30:52.759 --> 00:30:55.599 fob and you train it. And the thing is so 645 00:30:55.640 --> 00:30:58.400 small it goes on your keychain. And you could do 646 00:30:58.640 --> 00:31:02.319 that and that's going to lost you ten dollars. Then 647 00:31:02.359 --> 00:31:05.200 you have that, So that might be what you want 648 00:31:05.279 --> 00:31:07.880 to do, but you know it's up to you. If 649 00:31:07.880 --> 00:31:09.880 you want to call a garage door company, you can 650 00:31:09.920 --> 00:31:12.240 do that as well. 651 00:31:12.400 --> 00:31:15.960 Oh kay, I'll have a friend of mine help out 652 00:31:15.960 --> 00:31:18.359 with that because I appreciate it. 653 00:31:18.400 --> 00:31:20.839 I just yeah, that's that's going to be the best way, 654 00:31:20.920 --> 00:31:23.799 the cheapest way. And then you have a remote again. 655 00:31:23.920 --> 00:31:25.720 I mean, then you have a remote again. You can 656 00:31:25.799 --> 00:31:29.680 also on Amazon buy the keypad. The Keypad's twenty two 657 00:31:29.720 --> 00:31:32.400 dollars for a new one, a brand new one that'll 658 00:31:32.400 --> 00:31:35.359 connect up to what you have. It's only two screws 659 00:31:35.359 --> 00:31:38.839 and it takes batteries and you know it might Yeah, 660 00:31:38.880 --> 00:31:41.799 so there's different options there. But if you know someone 661 00:31:41.839 --> 00:31:44.559 that can help you out, the programming, if it's only 662 00:31:44.640 --> 00:31:46.440 three years old, is very easy. 663 00:31:47.440 --> 00:31:50.400 Okay, okay, all right, okay, thank you so much. 664 00:31:50.480 --> 00:31:51.039 You're welcome. 665 00:31:51.079 --> 00:31:53.839 That was so helpful. I've good day, bye bye. 666 00:31:53.640 --> 00:31:55.920 Thank you. What do you think she's going to do? 667 00:31:56.039 --> 00:31:57.079 John Scott, I'm. 668 00:31:56.960 --> 00:31:59.960 Just cring to call the call the garage company. Yeah, 669 00:32:00.119 --> 00:32:02.839 you know, and pay a couple hundred dollars for a 670 00:32:02.920 --> 00:32:04.000 ten dollars item. 671 00:32:04.240 --> 00:32:04.519 Yeah. 672 00:32:04.559 --> 00:32:06.799 Well that's what people do. That's that's what makes a 673 00:32:06.839 --> 00:32:08.960 world go run. That's what people do. One line open 674 00:32:09.079 --> 00:32:11.519 three zero three seven one three eight two five five. 675 00:32:11.559 --> 00:32:13.960 I cut you off, Skot, what reason? What do you 676 00:32:13.960 --> 00:32:17.839 think she's gonna do? Yeah, no, go on, we're on here. 677 00:32:17.920 --> 00:32:18.119 Go ho. 678 00:32:18.960 --> 00:32:22.359 I think she's gonna call the garage store company store company. 679 00:32:22.400 --> 00:32:25.319 I was thinking we do have a locksmith in Boulder. 680 00:32:25.480 --> 00:32:29.240 It's still over a hundred bucks, yeah, just for the 681 00:32:29.279 --> 00:32:31.000 call out. But yeah, I mean that might be a 682 00:32:31.039 --> 00:32:34.799 better way. For here. Those five. They're dirt cheap on Amazon, 683 00:32:34.920 --> 00:32:37.559 I mean dirt cheap, and they're universal. They work with 684 00:32:37.599 --> 00:32:41.079 almost anything out there. All right, Pam's got a problem 685 00:32:41.119 --> 00:32:43.880 with the roof in a townhouse. Then we've got two 686 00:32:44.000 --> 00:32:46.960 questions on car insurance. One might be a comment, and 687 00:32:47.000 --> 00:32:49.160 then Liz, you're gonna be up next. She's got a 688 00:32:49.200 --> 00:32:51.359 problem with car insurance. Whole night. 689 00:32:55.920 --> 00:32:59.200 Go with a sure thing Denver's Best roofer Excel Roofing 690 00:32:59.279 --> 00:32:59.759 dot com. 691 00:33:00.039 --> 00:33:08.799 Don't pay a cent until you're contenth. 692 00:33:05.279 --> 00:33:08.480 Time for an insurance check up free, no obligation. In comparison, 693 00:33:08.599 --> 00:33:12.119 call Compass Insurance paying too much your coverage at dozens 694 00:33:12.160 --> 00:33:14.920 of insurance companies find out now three oh three, seven 695 00:33:14.920 --> 00:33:17.279 to seven to one help. You'll think you're his only 696 00:33:17.359 --> 00:33:19.839 customer when you choose Frank durand the real estate Man 697 00:33:19.880 --> 00:33:23.279 dot com to list your home with Remax Alliance three 698 00:33:23.319 --> 00:33:25.400 all three nine two zero sixteen twenty two. 699 00:33:26.720 --> 00:33:29.759 All right, three oh three seven one three eight two 700 00:33:29.720 --> 00:33:32.319 five five one line open. You've been ripped off taking 701 00:33:32.359 --> 00:33:34.400 advantage of he got the big break coming up. I 702 00:33:34.480 --> 00:33:38.599 promise Liz you're up first, followed by Margaret. Pam's got 703 00:33:38.599 --> 00:33:42.079 a problem with the townhouse. One line open any questions 704 00:33:42.079 --> 00:33:44.880 for John Fuller, Attorney at law as well. He is 705 00:33:45.000 --> 00:33:49.240 the auto accident guru. He knows it all. John, real 706 00:33:49.319 --> 00:33:52.799 quick for we go to break How quick should someone 707 00:33:52.880 --> 00:33:55.799 call an attorney, like a couple days, within two days? 708 00:33:56.519 --> 00:33:57.519 If not immediately? 709 00:33:57.680 --> 00:34:00.519 Yeah, I the sooner the better, I mean the perioday 710 00:34:00.519 --> 00:34:03.400 of the accident before you really make any decisions about 711 00:34:03.720 --> 00:34:06.960 setting up claims, getting medical care, all that kind of stuff. Obviously, 712 00:34:06.960 --> 00:34:09.320 if it's an emergency, go to the hospital. But after 713 00:34:09.360 --> 00:34:10.320 that call me all. 714 00:34:10.280 --> 00:34:12.559 Right three oh three seven one three eight two five 715 00:34:12.679 --> 00:34:13.840 five We will be right back. 716 00:34:20.679 --> 00:34:23.920 Go with a sure thing Denver's best roofer Excel Roofing 717 00:34:24.039 --> 00:34:24.639 dot com. 718 00:34:24.639 --> 00:34:25.320 You don't pay a. 719 00:34:25.320 --> 00:34:31.800 Cent until you're contenth time for an insurance check up free, 720 00:34:31.880 --> 00:34:35.599 no obligation. In comparison, call Compass Insurance paying too much 721 00:34:35.719 --> 00:34:38.679 your coverage at dozens of insurance companies find out now 722 00:34:38.760 --> 00:34:41.199 three oh three seven seven to one help. You'll think 723 00:34:41.280 --> 00:34:43.880 you're his only customer when you choose Frank durand the 724 00:34:43.880 --> 00:34:46.519 real estate Man dot com to list your home with 725 00:34:46.679 --> 00:34:48.199 Remax Alliance three. 726 00:34:48.119 --> 00:34:50.280 Oh three nine two zero sixteen twenty two. 727 00:34:57.880 --> 00:35:00.199 New so. 728 00:35:03.559 --> 00:35:08.119 Running as fast as we can. Shoot's gonna help. 729 00:35:08.400 --> 00:35:11.239 Come man, this is. 730 00:35:11.159 --> 00:35:17.239 The Troubleshooter Show. No Tom Martinez. Welcome, my friends. Welcome 731 00:35:17.239 --> 00:35:18.840 to the show, the only show of it's kind. We're 732 00:35:18.840 --> 00:35:22.000 here to solve problems, answer your questions, take complaints. Our 733 00:35:22.079 --> 00:35:24.079 goal in life is to make your life a little 734 00:35:24.119 --> 00:35:26.679 bit better. You've been ripped off, maybe you've been taken 735 00:35:26.719 --> 00:35:30.199 advantage of. Maybe you just want to expose some sleees 736 00:35:30.280 --> 00:35:32.880 back out there that took money, didn't finish the job, 737 00:35:33.119 --> 00:35:35.719 didn't even show up and start the job. Those are 738 00:35:35.760 --> 00:35:38.800 the worst guys out there. And by the way, talking 739 00:35:38.840 --> 00:35:41.239 about the worst of the worst, you ready go to 740 00:35:41.320 --> 00:35:45.320 this go to Sleeze brigade dot com. These guys are 741 00:35:45.360 --> 00:35:49.079 the bad guys like Don Eiley. He took over ten 742 00:35:49.480 --> 00:35:55.199 million dollars from small businesses by filing phony tax reports 743 00:35:55.239 --> 00:35:58.440 to the IRS for their employees. Over ten million dollars. 744 00:35:58.440 --> 00:36:00.880 He put a lot of companies into bank. A lot 745 00:36:00.880 --> 00:36:03.119 of people don't know this. You got a bad accountant 746 00:36:03.760 --> 00:36:06.559 and your left hold in the bag. These people thought 747 00:36:06.559 --> 00:36:09.760 they were paying the money he would phony up reports. John, 748 00:36:09.800 --> 00:36:12.480 this guy was in a way brilliant. I had no 749 00:36:12.559 --> 00:36:16.039 idea how bad the IRS was I remember it calculating. 750 00:36:16.280 --> 00:36:19.639 He would phony up reports and give them to you, saying, okay, 751 00:36:19.679 --> 00:36:24.199 for your ten employees, we sent whatever ten thousand dollars 752 00:36:24.199 --> 00:36:27.239 to the IRS for your payroll taxes. Then what he 753 00:36:27.280 --> 00:36:30.400 would do with the IRS he would send zeros. He 754 00:36:30.400 --> 00:36:34.639 would say you didn't have any employees. But the remarkable 755 00:36:34.719 --> 00:36:38.119 part about what Don Eiley got away with shows how 756 00:36:38.159 --> 00:36:40.519 bad the IRS is. And this is what I mean. 757 00:36:40.920 --> 00:36:43.119 At the end of the year, if you work for somebody, 758 00:36:43.159 --> 00:36:46.320 what do you get? Get a W nine. These people 759 00:36:46.320 --> 00:36:49.320 would actually get a phony W nine showing they paid 760 00:36:49.320 --> 00:36:52.559 one hundred thousand dollars even though zero was paid on 761 00:36:52.599 --> 00:36:55.719 their behalf. And guess what they would actually get refunds. 762 00:36:56.400 --> 00:37:00.280 How the hell does that happen? I mean, it's really remarkable. Yeah, 763 00:37:00.320 --> 00:37:03.480 I've actually seen that before. I worked for a guy 764 00:37:03.559 --> 00:37:06.320 at one point that was a little. 765 00:37:07.800 --> 00:37:10.480 He didn't crook it, didn't pay a lot of his 766 00:37:10.599 --> 00:37:14.400 taxes on time. The IRS would regularly walk in the 767 00:37:14.400 --> 00:37:17.760 front door and mosey back to his office to have 768 00:37:17.800 --> 00:37:20.880 a little chat. And I recall that one of the 769 00:37:20.880 --> 00:37:22.400 things that he didn't pay was a lot of the 770 00:37:22.400 --> 00:37:27.920 withholding taxes and all the employees filed regular returns and 771 00:37:27.960 --> 00:37:29.920 it was just as if they had paid. The IRA 772 00:37:30.199 --> 00:37:32.719 gave them refunt for it, just as if they had 773 00:37:32.760 --> 00:37:35.960 actually paid. So they don't double victimize, you know, the 774 00:37:36.000 --> 00:37:39.199 actual victims, and then they go after the person that 775 00:37:39.239 --> 00:37:39.760 didn't pay. 776 00:37:39.920 --> 00:37:43.760 So what happens ultimately with Don Eiley's victims is it 777 00:37:43.840 --> 00:37:46.760 was the businesses. The IRS did not go after the 778 00:37:46.840 --> 00:37:50.199 individuals because they're like, well, that's impossible. I mean, it 779 00:37:50.280 --> 00:37:53.280 really is. How would they ever know in a million years. 780 00:37:53.400 --> 00:37:56.119 Imagine if you worked here, an extreme example, you worked 781 00:37:56.159 --> 00:37:59.239 for King Soupers and find out for the last five 782 00:37:59.320 --> 00:38:01.920 years they've paid nothing. Well, there's nothing you're gonna do it. 783 00:38:01.920 --> 00:38:05.360 But they did go after the businesses. Oh my god. Yeah, 784 00:38:05.400 --> 00:38:08.199 a lot of them literally are still paying now or 785 00:38:08.239 --> 00:38:10.800 they ended up going bankrupt. But you know what that means, 786 00:38:10.960 --> 00:38:12.960 can't get rid of the text. You still have to 787 00:38:13.000 --> 00:38:15.880 pay what they call the trust fund portion. You can't 788 00:38:15.960 --> 00:38:18.840 even if a business goes bankrupt, you still have to 789 00:38:18.880 --> 00:38:22.079 pay the trust fund portion. So Uncle Sam gets his 790 00:38:22.159 --> 00:38:24.400 pound of flesh no matter what. But that is what 791 00:38:24.559 --> 00:38:28.199 sleswrigade dot com is all about. By the way, one 792 00:38:28.239 --> 00:38:31.920 line open three zero three seven, one three eight, two 793 00:38:31.920 --> 00:38:34.599 five five. This hour brought to you by Frank Duran, 794 00:38:34.760 --> 00:38:37.760 the real estate man. How I love thee Frank Duran 795 00:38:38.159 --> 00:38:40.159 made us so much money when we sold our house 796 00:38:40.159 --> 00:38:43.119 in Castle Rock. He listed it for less than I 797 00:38:43.199 --> 00:38:45.679 thought he should list it for. But it was nothing 798 00:38:45.719 --> 00:38:49.400 but a trick. Yeah, he tricked everybody. Then he got 799 00:38:49.440 --> 00:38:52.760 this bidding war going and I ended up making more 800 00:38:52.760 --> 00:38:55.880 on that house than I ever imagined. Then he helped 801 00:38:55.880 --> 00:38:59.440 me negotiate the new house we were buying in Franktown. 802 00:38:59.519 --> 00:39:02.000 Save me a almost save me one hundred thousand dollars 803 00:39:02.000 --> 00:39:05.199 on it. Frank's the best out there. You want the best. 804 00:39:05.239 --> 00:39:07.880 He's the nicest guy. He's a great man. Frank Duran 805 00:39:08.360 --> 00:39:12.360 Homes dot com, Frank Duran Holmes dot com. Now let's 806 00:39:12.360 --> 00:39:16.000 hop back to the phones. One line open, three zero three, Martino. 807 00:39:16.079 --> 00:39:18.760 You can always email us at help at troubleshooter dot com. 808 00:39:18.920 --> 00:39:22.320 John Fuller In, Deputy Dimitri, Deputy Scott. They're all in 809 00:39:22.360 --> 00:39:24.880 here today. So if you've been ripped off, now is 810 00:39:24.880 --> 00:39:26.920 a good day. By the way, before I hit the phones, 811 00:39:27.119 --> 00:39:29.440 did you end up calling Walmart? We had this woman 812 00:39:29.519 --> 00:39:32.079 call up. I got to recap it real quick. First 813 00:39:32.119 --> 00:39:34.760 call of the day. It was crazy. Her friend, who 814 00:39:34.800 --> 00:39:39.320 was a seventy year old woman was in Walmart. This, Uh, 815 00:39:39.559 --> 00:39:41.679 what do we want to call her? What did we 816 00:39:41.719 --> 00:39:42.559 call her? Last there? 817 00:39:43.239 --> 00:39:43.320 What? 818 00:39:44.599 --> 00:39:47.400 No? No, not the at risk adult? A gypsy. I 819 00:39:47.559 --> 00:39:49.519 was going to let somebody else say it, but you 820 00:39:49.559 --> 00:39:52.719 know what, who cares? They are gypsies. This gypsy walked 821 00:39:52.760 --> 00:39:55.880 up apparently from Romania a caller according to the caller, 822 00:39:56.239 --> 00:39:59.760 and what happened was said, hey, can you help me out? 823 00:40:00.079 --> 00:40:02.440 I just need to buy this formula for my baby. 824 00:40:02.480 --> 00:40:05.440 And she had three cans of formula and she goes 825 00:40:05.559 --> 00:40:09.400 up and the woman was buying her own groceries. Walmart 826 00:40:09.519 --> 00:40:12.280 watched the video, according to the caller, and what they 827 00:40:12.280 --> 00:40:16.920 saw on the video was this this gypsy dropping different 828 00:40:17.000 --> 00:40:21.760 gift cards and dropping clarendon and dropping different things into 829 00:40:21.920 --> 00:40:25.320 her cart when she wasn't looking. So when she paid 830 00:40:25.360 --> 00:40:28.519 for her groceries, she was also not only paying for 831 00:40:28.559 --> 00:40:32.880 the baby formula, but another five hundred and seventy dollars 832 00:40:33.119 --> 00:40:37.480 worth of stuff she wasn't purchasing. So Deputy Dimitri, he 833 00:40:37.599 --> 00:40:40.760 called up Walmart. You asked for the store manager if 834 00:40:40.760 --> 00:40:43.159 the store manager wasn't there. I told you, get the 835 00:40:43.199 --> 00:40:45.159 market manager. Where are we at on this phoa? 836 00:40:45.280 --> 00:40:47.320 I called them both. The store manager is out today, 837 00:40:47.320 --> 00:40:49.280 but I left them a voicemail alone with a reason 838 00:40:49.320 --> 00:40:52.000 why I called. And then they also did refer me 839 00:40:52.079 --> 00:40:54.719 to their market manager as you suggest that he'll be 840 00:40:54.800 --> 00:40:57.239 back at noon. Now he's got my name, phone number, 841 00:40:57.320 --> 00:40:58.280 the reason for my call. 842 00:40:58.400 --> 00:41:00.840 So I think the market manager will reach back out 843 00:41:00.840 --> 00:41:03.360 to you. They're pretty good. Yeah, so I'll update this. 844 00:41:03.360 --> 00:41:05.039 This is the moment I speak with that. How much 845 00:41:05.039 --> 00:41:06.840 do you think a market manager? I just want to 846 00:41:06.840 --> 00:41:09.159 ask you guys something. How much do you think an 847 00:41:09.239 --> 00:41:14.079 average Walmart market manager is over? As far as dollars 848 00:41:14.800 --> 00:41:18.559 I'm not talking salary, let's say the average I'm not 849 00:41:18.599 --> 00:41:20.920 even gonna make a guess because it's so absurd. You 850 00:41:21.039 --> 00:41:23.559 got to figure one hundred and fifty million per store 851 00:41:23.599 --> 00:41:27.199 and somewhere between ten and twenty stores. So that man 852 00:41:27.320 --> 00:41:30.360 generates some money. He does, and he gets well paid. 853 00:41:30.360 --> 00:41:33.239 I mean a typical Walmart manager, the GM gets paid 854 00:41:33.280 --> 00:41:35.000 about two hundred thousand bucks. 855 00:41:35.159 --> 00:41:38.719 So with bonus. Now, some of them at complex stores, 856 00:41:39.039 --> 00:41:42.840 A complex store example is Aurora, a complex store. That 857 00:41:43.000 --> 00:41:46.400 store manager if he hits all his bonuses, can easily 858 00:41:46.440 --> 00:41:49.840 make over a half a million dollars. I know they 859 00:41:49.880 --> 00:41:52.960 started that about less than a year ago. Wow, yeah, 860 00:41:53.000 --> 00:41:55.440 they started to incentify. But if you think of that 861 00:41:55.559 --> 00:41:59.480 complex store, that guy's probably pulling down two hundred million 862 00:41:59.559 --> 00:42:00.559 dollars a year. 863 00:42:01.559 --> 00:42:04.760 Probably it works. He probably works every day for twelve 864 00:42:04.760 --> 00:42:05.400 hours a day. 865 00:42:05.519 --> 00:42:08.719 Well, of course, she's it's very possible, all right, three 866 00:42:08.719 --> 00:42:10.920 oh three seven one three eight two five five Now 867 00:42:11.719 --> 00:42:14.639 I digress. We're going to Margaret, You're next on the list, 868 00:42:14.679 --> 00:42:19.000 followed by Liz. Margaret, what is your question about car 869 00:42:19.039 --> 00:42:20.360 insurance or your comment? 870 00:42:21.639 --> 00:42:24.400 So my comment is, I'm just calling to give advice 871 00:42:24.440 --> 00:42:28.480 to the listener's mark. Sure, my son was in he 872 00:42:28.599 --> 00:42:30.719 was not in the car accident, but he was in 873 00:42:30.760 --> 00:42:33.599 a restaurant eating and had parked his car out at 874 00:42:33.639 --> 00:42:36.800 the end of a street and a woman came around 875 00:42:36.800 --> 00:42:39.760 the corner and ran into his car and pushed it 876 00:42:39.800 --> 00:42:42.599 into the car in front of him. And that was 877 00:42:42.679 --> 00:42:45.800 while he was eating, and so he came out an 878 00:42:45.800 --> 00:42:49.159 hour later, and you know, it ended up that he 879 00:42:49.199 --> 00:42:52.639 had nothing to do with it. Luckily, this gal had insurance, 880 00:42:53.239 --> 00:42:57.760 but the insurance company didn't get back to him until 881 00:42:57.800 --> 00:42:59.920 this morning, and so he had been calling in the 882 00:43:00.119 --> 00:43:03.840 kept saying, well, that person's not in the office today, 883 00:43:03.840 --> 00:43:06.039 they'll get back to you. You know, on Monday. 884 00:43:06.119 --> 00:43:10.639 What insurance company was in, Margaret, the USAA. So the 885 00:43:10.679 --> 00:43:14.159 person in USAA hit your son's car that in return 886 00:43:14.559 --> 00:43:16.719 hit the car in front of him where he was parked. 887 00:43:17.760 --> 00:43:22.239 No, no, no, no, no, that's just the insurance company 888 00:43:22.320 --> 00:43:24.920 that the woman driving the car that hit my son's car. 889 00:43:25.559 --> 00:43:28.079 Now, but that's what I'm saying. So, but it doesn't matter. 890 00:43:28.079 --> 00:43:29.800 They're going to get paid. So what's your advice. 891 00:43:31.239 --> 00:43:35.559 So USAA got back to us today and said, oh, 892 00:43:35.639 --> 00:43:37.320 there's going to be a delay. Why don't you just 893 00:43:37.360 --> 00:43:40.079 go ahead and contact your insurance company and it'll make 894 00:43:40.079 --> 00:43:41.039 everything go faster. 895 00:43:41.920 --> 00:43:44.599 Well, the problem with that is here's the issue. You 896 00:43:44.719 --> 00:43:48.000 end up paying the deductible, which generally isn't a bad 897 00:43:48.039 --> 00:43:51.599 thing because you will usually get that recouped, right, John. 898 00:43:52.480 --> 00:43:55.800 Yeah, when you fall acclaim for an event that you 899 00:43:55.880 --> 00:43:58.679 were not at fault for and another insurance company ends 900 00:43:58.719 --> 00:44:02.440 up accepting liability, the very first dollar that they pay 901 00:44:02.480 --> 00:44:06.000 out on that is used to reimburse you for your deductible. 902 00:44:08.480 --> 00:44:13.320 So John, I have an insurance broker, and he advised 903 00:44:13.400 --> 00:44:17.400 us to refuse putting the claim into our insurance company 904 00:44:17.400 --> 00:44:19.119 to keep our rates from going out. 905 00:44:19.280 --> 00:44:22.599 Okay, So let me just address one thing that really 906 00:44:22.639 --> 00:44:26.000 needs to be cleared up. Your insurance broker does not 907 00:44:26.119 --> 00:44:30.679 represent your insurance company. They are a salesperson, Okay. They 908 00:44:30.719 --> 00:44:35.719 don't know one thing about claims, administration, or rate adjustments 909 00:44:35.840 --> 00:44:38.159 or anything else. If you're not at fault for an accident. 910 00:44:38.199 --> 00:44:40.559 We were talking about this earlier. There is a law 911 00:44:40.599 --> 00:44:43.519 in Colorado that says there's two instances where they cannot 912 00:44:43.599 --> 00:44:47.079 raise your rates, you know, following an accident. One is 913 00:44:47.119 --> 00:44:50.559 when you're not at fault, okay. And then the second 914 00:44:50.559 --> 00:44:53.840 part of that is when you use a coverage that's 915 00:44:53.920 --> 00:44:57.280 mandatory like medpay or something like that, or or even 916 00:44:57.320 --> 00:45:00.559 uninsured motorists that requires as a prerect was it for 917 00:45:00.880 --> 00:45:04.880 use that somebody else be at fault. Those two instances, 918 00:45:05.000 --> 00:45:08.000 you can't be penalized by the by the cancelation of 919 00:45:08.039 --> 00:45:08.760 your policy. 920 00:45:09.000 --> 00:45:12.039 Why do you think, John, and we hear this all 921 00:45:12.079 --> 00:45:14.440 the time, It doesn't matter, we hear it all the time, 922 00:45:14.519 --> 00:45:17.599 exactly what you say, Why do you think an agent 923 00:45:18.320 --> 00:45:23.199 would actually spread that bad information. I don't think the 924 00:45:23.360 --> 00:45:27.559 agent is necessari sarily lying. I would guess they just 925 00:45:27.639 --> 00:45:28.400 have no clue. 926 00:45:28.519 --> 00:45:31.880 They have no clue. Okay, they truly don't, and people believe. 927 00:45:32.000 --> 00:45:34.119 I just have to let I just have to let 928 00:45:34.119 --> 00:45:36.920 you know. As soon as my son called and refused 929 00:45:37.559 --> 00:45:43.280 to contact our insurance, yeah, they immediately jumped on it. 930 00:45:43.360 --> 00:45:45.480 And now they're going to look at his car tomorrow. 931 00:45:45.760 --> 00:45:48.320 Well, I mean that's good, that's great, But that doesn't 932 00:45:48.559 --> 00:45:49.320 that doesn't. 933 00:45:49.039 --> 00:45:51.000 Net anything that I refuse. 934 00:45:51.400 --> 00:45:54.360 Well, good for you, Margaret, You're not You're not really 935 00:45:54.440 --> 00:45:59.119 listening though. Just just understand in the future, the insurance companies, 936 00:45:59.159 --> 00:46:01.760 at least in the state of Colorado, is at everywhere. 937 00:46:01.840 --> 00:46:04.800 John, Yeah, no, it's it's well, it's certainly in the 938 00:46:04.800 --> 00:46:07.559 state of Colorado. Listen, there are types of insurance that 939 00:46:07.639 --> 00:46:11.239 you buy that cover you in exactly this circumstance, and. 940 00:46:11.280 --> 00:46:13.199 They can't up your weight in when you use. 941 00:46:13.400 --> 00:46:15.639 Yeah, why in the world would you be penalized by 942 00:46:15.760 --> 00:46:19.840 using what they sold you that provides coverage for this event. 943 00:46:21.480 --> 00:46:23.280 Well, I mean, they weren't gonna they weren't going to 944 00:46:23.320 --> 00:46:26.079 offer to get him a rental car, you know, until 945 00:46:26.119 --> 00:46:28.079 they went and checked out the car and everything, and 946 00:46:28.119 --> 00:46:30.559 so they were saying, you know, put it into your 947 00:46:30.559 --> 00:46:32.360 own insurance and they can cover it. 948 00:46:32.400 --> 00:46:34.159 And then get yeah, that's. 949 00:46:34.679 --> 00:46:37.079 An easy way to buy time, and it freeze them. 950 00:46:37.280 --> 00:46:40.559 You know, they're insured up to you know, to drag 951 00:46:40.599 --> 00:46:43.400 their feet and everything else. But listen, you didn't really 952 00:46:43.440 --> 00:46:46.119 get one over on them. I'm glad they took that position, 953 00:46:46.639 --> 00:46:49.559 but in the end, but in the end, they would 954 00:46:49.559 --> 00:46:51.639 have paid that claim and they would have paid your 955 00:46:51.639 --> 00:46:54.519 insurance company back for every penny that they paid out 956 00:46:54.559 --> 00:46:56.800 to fix your vehicle, and they would have paid your 957 00:46:56.800 --> 00:46:58.360 son back for his deduction. 958 00:46:58.199 --> 00:47:00.480 And it wouldn't have penalized you at all, because look 959 00:47:00.519 --> 00:47:03.480 at it this way, they got all their money back. 960 00:47:03.559 --> 00:47:06.480 They just simply gave you the money because they're your 961 00:47:06.519 --> 00:47:08.639 insurance company, to go out and get a new car 962 00:47:08.719 --> 00:47:10.960 and get it fixed, get a rental car, whatever the 963 00:47:10.960 --> 00:47:14.039 coverage is. But they literally, in this case, would have 964 00:47:14.119 --> 00:47:17.519 gotten every single dollar back. Margaret, from the other company. 965 00:47:17.679 --> 00:47:18.559 All you did was. 966 00:47:18.559 --> 00:47:20.960 Just you know, mess with the timeline and stuff. But 967 00:47:21.039 --> 00:47:23.519 you didn't You didn't force them to pay for something 968 00:47:23.559 --> 00:47:25.719 they weren't already going to be paying for. 969 00:47:26.280 --> 00:47:28.960 Just at some point down the road. Thanks Margaret. Three 970 00:47:29.039 --> 00:47:31.920 oh three seven one three two five five. We're gonna 971 00:47:31.920 --> 00:47:33.920 have two lines open in a second. I'm gonna come 972 00:47:33.920 --> 00:47:37.079 back for Liz and then Pam, and then your call 973 00:47:37.119 --> 00:47:40.159 will be after that. Three oh three Martino. 974 00:47:45.119 --> 00:47:48.400 Go with a sure thing Denver's best roofer Excel Roofing 975 00:47:48.480 --> 00:47:51.119 dot com. You don't pay a cent until you're content. 976 00:47:54.519 --> 00:47:57.679 Time for an insurance check up free, no obligation. In comparison, 977 00:47:57.840 --> 00:48:01.400 call Compass Insurance paying too much your coverage at dozens 978 00:48:01.400 --> 00:48:04.119 of insurance companies find out now three all three seven 979 00:48:04.119 --> 00:48:04.719 to seven to one. 980 00:48:04.840 --> 00:48:05.079 Help. 981 00:48:05.239 --> 00:48:07.880 You'll think you're his only customer when you choose Frank 982 00:48:07.960 --> 00:48:10.400 durand the real estate Man dot com to list your 983 00:48:10.440 --> 00:48:13.599 home with Remax Alliance three all three nine two zero 984 00:48:13.719 --> 00:48:14.679 sixteen twenty two. 985 00:48:17.880 --> 00:48:20.719 All right, three oh three seven one three eight two 986 00:48:20.760 --> 00:48:23.239 five five. You've been ripped off for taking advantage of 987 00:48:23.360 --> 00:48:25.519 This is the show for you. We've got a full 988 00:48:25.559 --> 00:48:28.719 house today. We've got Deputy Scott, Deputy d We've got 989 00:48:28.760 --> 00:48:31.960 John Fuller, Attorney at law. We've got a lot cooking. 990 00:48:32.039 --> 00:48:34.079 We were talking over the break once again, it's hard 991 00:48:34.079 --> 00:48:38.079 to believe that people don't understand certain coverages, certain coverages 992 00:48:38.079 --> 00:48:41.000 that you pay for, you do not get punished if 993 00:48:41.039 --> 00:48:43.719 you use them. They simply can't. Is that actually a 994 00:48:43.760 --> 00:48:47.639 statute in Colorado? Yes, so that's it. You understand you're 995 00:48:47.639 --> 00:48:50.719 not allowed to the insurance company cannot. One of them 996 00:48:50.800 --> 00:48:53.880 is medpay. We talked about that and really quick, medpay 997 00:48:53.960 --> 00:48:57.360 is interesting. John told me something or taught me something 998 00:48:57.800 --> 00:49:00.679 about medpay in the state of Colorado. Every different, but 999 00:49:01.559 --> 00:49:07.599 it's mandatory in Colorado unless you deny it. The way 1000 00:49:07.639 --> 00:49:10.239 you deny it is you would generally check a box 1001 00:49:10.880 --> 00:49:14.599 on the policy saying I don't want this coverage. There's 1002 00:49:14.679 --> 00:49:18.280 one company out there that John is never seen. Is 1003 00:49:18.320 --> 00:49:21.280 that still true till this day? Yep, not one. There's 1004 00:49:21.320 --> 00:49:24.119 one company out there. I'd love if you can guess it. 1005 00:49:24.840 --> 00:49:26.599 I'm not going to say the answer yet, but there's 1006 00:49:26.639 --> 00:49:30.960 one company that we assume when they actually print the forms, 1007 00:49:31.360 --> 00:49:33.920 they already check the box saying you do not want 1008 00:49:33.960 --> 00:49:36.880 med bay coverage. Guess what that company is. I'd love 1009 00:49:36.920 --> 00:49:39.639 to hear from you. Guess what that company is, and 1010 00:49:39.719 --> 00:49:43.079 maybe you'll win a prize. Now listen, here's what the 1011 00:49:43.159 --> 00:49:46.360 deal is with you. No, don't say rhymes. Well, it's 1012 00:49:46.480 --> 00:49:50.079 like you. But here's here's the funny part. That coverage 1013 00:49:50.440 --> 00:49:53.559 is pretty cheap, right, bed Bay, very cheap, and you 1014 00:49:53.599 --> 00:49:56.280 can use it if you're in an accident period, you 1015 00:49:56.320 --> 00:49:59.440 can use it. That's it. You can just use it. 1016 00:49:59.480 --> 00:50:03.639 You can apply wherever you want, pretty much, no questions asked. 1017 00:50:04.079 --> 00:50:06.039 Yeah, I mean, here's the cool thing about it. It 1018 00:50:06.400 --> 00:50:11.519 applies no passers. It's not fault dependent, so even if 1019 00:50:11.559 --> 00:50:13.320 you happen to be at fault for an accident, it 1020 00:50:13.400 --> 00:50:14.079 still kicks in. 1021 00:50:14.239 --> 00:50:16.039 Okay, hold on, let me get a person. Tell me 1022 00:50:16.079 --> 00:50:18.480 if this scenario is correct. In you and I are 1023 00:50:18.599 --> 00:50:21.119 driving to my house, I slide on ice and I 1024 00:50:21.199 --> 00:50:23.400 end up in the ditch and you hit your head 1025 00:50:23.440 --> 00:50:25.760 on the window and you've got to go to the er. Yep, 1026 00:50:25.880 --> 00:50:29.519 that was my fault. Yep, that accident. But that coverage 1027 00:50:29.880 --> 00:50:33.960 would cover it, Yes, absolutely, medpay you bet? And then 1028 00:50:33.960 --> 00:50:35.920 how about if no one was in the car with me? 1029 00:50:36.079 --> 00:50:38.639 Still covers it? It covers me, It does, so it 1030 00:50:38.719 --> 00:50:42.199 covers whatever you want. And it's cheap, and it's mandatory 1031 00:50:42.679 --> 00:50:44.400 unless if you deny the coverage. 1032 00:50:44.480 --> 00:50:46.960 Yeah, so it's and it's per person. So keep in 1033 00:50:47.000 --> 00:50:49.119 mind it's it's you would have. You know, if it's 1034 00:50:49.159 --> 00:50:51.960 five thousand dollars, you would have five thousand. I would 1035 00:50:52.000 --> 00:50:54.760 have five thousand. And you know, I always use the 1036 00:50:54.840 --> 00:50:58.079 example of when I was, you know, earlier, my daughter 1037 00:50:58.119 --> 00:51:01.159 played volleyball. We would have six girls in the back 1038 00:51:01.199 --> 00:51:03.159 of the thing going to a tournament or something. You know, 1039 00:51:03.199 --> 00:51:05.920 if something happened, know what their coverages are. I don't 1040 00:51:05.920 --> 00:51:09.000 know what health insurance they have or anything else, but 1041 00:51:09.079 --> 00:51:12.280 I know that my Medpay will cover each of them 1042 00:51:12.760 --> 00:51:15.159 up to the amount that I purchased. So you know, 1043 00:51:15.239 --> 00:51:17.400 if we go to the er, I know at least 1044 00:51:17.440 --> 00:51:19.840 there's some coverage that's gonna be able to. 1045 00:51:19.840 --> 00:51:20.320 Help you on. 1046 00:51:20.360 --> 00:51:23.280 My agent told me something that maybe you can clarify this. 1047 00:51:23.519 --> 00:51:25.800 He said, it doesn't even have to be in an accident. 1048 00:51:25.840 --> 00:51:27.599 He said, I could fall out of the car getting 1049 00:51:27.639 --> 00:51:30.480 in or out. He said, I could be injured while 1050 00:51:30.559 --> 00:51:33.519 working on my car, and Metpay will cover. Does that 1051 00:51:33.559 --> 00:51:34.039 sound right? 1052 00:51:34.159 --> 00:51:38.159 You're dancing on the line, you know, between coverage and not. 1053 00:51:38.360 --> 00:51:41.280 I mean it has to be and there are definitions 1054 00:51:41.280 --> 00:51:44.519 in the policy Dmitri that will really strictly define when 1055 00:51:44.559 --> 00:51:46.159 it's going to kick in. So if it has to 1056 00:51:46.159 --> 00:51:48.960 do with your car. Pretty likely that it's going to 1057 00:51:49.079 --> 00:51:50.840 kick in, you know, if you're. 1058 00:51:50.679 --> 00:51:54.519 Working on your lawnmower. Not so much. Okay, well, okay, 1059 00:51:54.559 --> 00:51:57.519 wait wait I'd like his question. Let me follow up 1060 00:51:57.559 --> 00:52:00.719 with something that could really happen in Denver. For example, 1061 00:52:00.760 --> 00:52:03.400 you pull up to a stop sign or something, and 1062 00:52:03.559 --> 00:52:05.360 maybe you would go a little too far into the 1063 00:52:05.360 --> 00:52:08.480 crosswalk and one of those scooters runs India and the 1064 00:52:08.519 --> 00:52:13.800 guy on the scooter's hurt. Medpay no, no, no, and 1065 00:52:13.840 --> 00:52:15.079 that's going to be liability. 1066 00:52:15.159 --> 00:52:17.000 So back in the day when we used to have 1067 00:52:17.239 --> 00:52:20.639 PIP or Personal Injury Protection or the true noble Jersey, 1068 00:52:20.880 --> 00:52:24.239 it did cover that pedestrian. If you ran over a pedestrian, 1069 00:52:24.360 --> 00:52:27.920 your personal injury protection would kick in and help pay 1070 00:52:28.000 --> 00:52:31.039 that person's medical bills. But they got rid of that 1071 00:52:31.079 --> 00:52:32.519 when they changed over to medpay. 1072 00:52:32.719 --> 00:52:35.639 Got it? So all right, Liz, what's going on with you? 1073 00:52:37.760 --> 00:52:41.800 Hi? I co signed an auto loan with my daughter 1074 00:52:41.880 --> 00:52:47.800 back in twenty twenty and this year twenty twenty four, 1075 00:52:48.360 --> 00:52:49.519 the car was totaled. 1076 00:52:50.039 --> 00:52:53.920 When I bought the car or a co signed the car, there. 1077 00:52:53.880 --> 00:52:58.239 Was a gap insurance policy included. 1078 00:52:57.800 --> 00:52:58.360 On the law. 1079 00:52:58.679 --> 00:53:04.039 Got it and I'm finding out now as. 1080 00:53:03.840 --> 00:53:05.079 I try and make a claim. 1081 00:53:05.760 --> 00:53:11.280 They are saying that the dealership canceled the gap policy 1082 00:53:12.199 --> 00:53:13.760 in July of twenty twenty. 1083 00:53:13.880 --> 00:53:15.840 And why would they have done that? And how do 1084 00:53:15.920 --> 00:53:17.840 you know they did that? Did you talk to the 1085 00:53:18.079 --> 00:53:20.559 who was the gap coverage through? Like Progressive? 1086 00:53:20.559 --> 00:53:22.239 Who it's through? 1087 00:53:22.480 --> 00:53:23.719 JM and a group? 1088 00:53:24.159 --> 00:53:27.079 Okay? And they're saying how long after you purchased the 1089 00:53:27.079 --> 00:53:27.880 car would that be? 1090 00:53:29.599 --> 00:53:35.400 It would have been four or five months? Is it canceled? 1091 00:53:35.599 --> 00:53:38.360 Yeah? I understand you didn't. Is it possible. Have you 1092 00:53:38.480 --> 00:53:41.440 spoken to the other person that purchased the car? I 1093 00:53:41.440 --> 00:53:42.679 think you said it was your daughter? 1094 00:53:43.400 --> 00:53:43.639 Yes? 1095 00:53:43.920 --> 00:53:46.679 Uh no, Yes, she did not cancel the either. I 1096 00:53:46.719 --> 00:53:47.519 was in charge of this. 1097 00:53:47.800 --> 00:53:50.519 Why would they I'm trying to understand. When you call 1098 00:53:50.599 --> 00:53:52.599 the dealership up, what did they say? 1099 00:53:53.639 --> 00:53:55.519 Well, I never got a hold of them. They told 1100 00:53:55.519 --> 00:54:00.840 me to call the financial a the financial service department 1101 00:54:00.840 --> 00:54:04.079 at the at medbad and they never returned my call. 1102 00:54:04.320 --> 00:54:07.480 Heys a couple of real basic questions. Do you still 1103 00:54:07.519 --> 00:54:10.000 have the sales order? Do you have that? I would 1104 00:54:10.079 --> 00:54:12.280 like to look at that and then and then have 1105 00:54:12.440 --> 00:54:14.840 you matched it up? Let's say the total amount was 1106 00:54:14.880 --> 00:54:17.960 fifty thousand with all the add ons and sales tax. 1107 00:54:18.199 --> 00:54:22.400 Let's say the total amount financed or even paid for 1108 00:54:22.679 --> 00:54:26.440 was x amount. Did that include the GAP coverage? 1109 00:54:27.000 --> 00:54:28.079 Yes? It did well? 1110 00:54:28.159 --> 00:54:31.320 Why would? And you never received the refund from the 1111 00:54:31.360 --> 00:54:32.280 insurance company? 1112 00:54:32.920 --> 00:54:35.920 Never never refindands, I never did anything else like that. 1113 00:54:37.000 --> 00:54:39.159 Hold on, John asked a good question. Did you ever 1114 00:54:39.239 --> 00:54:40.559 refinn it? Nothing? 1115 00:54:40.719 --> 00:54:45.159 Now, It's always been done through ALI Bank. And additionally, 1116 00:54:45.320 --> 00:54:48.599 another concern I had is that my loan, my loan 1117 00:54:48.639 --> 00:54:53.079 through l I Bank involves also has auto loan protection 1118 00:54:53.559 --> 00:54:55.400 on my car insurance policy. 1119 00:54:56.599 --> 00:54:59.280 I don't know what that is. What is auto loan protection? 1120 00:55:00.079 --> 00:55:03.039 Sounds like another GAP is allied a credit union or 1121 00:55:03.079 --> 00:55:03.760 is that a bank. 1122 00:55:03.960 --> 00:55:07.360 They're a big auto they're a big lender for They 1123 00:55:07.400 --> 00:55:12.360 specialize in auto loans for both dealer floor plans and consumers. 1124 00:55:12.400 --> 00:55:13.480 So here's the thing. 1125 00:55:13.559 --> 00:55:16.280 I mean, they had to fund that loan, and and 1126 00:55:16.360 --> 00:55:18.920 if they funded the loan based on the buyer's order, 1127 00:55:18.960 --> 00:55:21.840 that showed that premium going out to the GAP insurance company, 1128 00:55:21.920 --> 00:55:25.119 either Medbed is going to have to make explaining to 1129 00:55:25.159 --> 00:55:28.880 do as they stay or or there's a deficit in 1130 00:55:28.920 --> 00:55:31.199 that deal. I mean, either they paid the premium or 1131 00:55:31.199 --> 00:55:31.679 they didn't. 1132 00:55:31.840 --> 00:55:33.360 Could you send us a copy of that? 1133 00:55:34.440 --> 00:55:36.119 Yes, I sure can't. 1134 00:55:36.400 --> 00:55:38.679 Does have gap on there? I mean they would have 1135 00:55:38.840 --> 00:55:40.920 the only thing I could think And I don't know why. 1136 00:55:41.719 --> 00:55:43.719 I guess one thing that could have happened. And I'm 1137 00:55:43.760 --> 00:55:48.039 not saying you did, but just based on what she's saying, 1138 00:55:48.159 --> 00:55:50.000 they wanted to make more profit on the car, so 1139 00:55:50.039 --> 00:55:52.519 they canceled it. I mean, other than that, I'm not 1140 00:55:52.559 --> 00:55:55.440 sure why the hell they do. It wouldn't surprise. 1141 00:55:55.800 --> 00:55:59.360 But then they're responsible for it, right, They sneakily canceled 1142 00:55:59.400 --> 00:56:01.400 your insurance. Let's see, they're taking the risk. 1143 00:56:01.480 --> 00:56:03.519 Well, they better figure out why they did it. They 1144 00:56:03.519 --> 00:56:06.119 better have something in writing. They better have something. 1145 00:56:05.880 --> 00:56:07.840 That's a that's a much bigger thing. It's not just 1146 00:56:07.880 --> 00:56:10.199 as simple as waving a wand and saying med they 1147 00:56:10.239 --> 00:56:13.039 get your check book out. But but yeah, if they 1148 00:56:13.400 --> 00:56:16.760 somehow nefariously canceled that policy. 1149 00:56:16.440 --> 00:56:19.760 Five months later, that's what's weird. This what doesn't make sense? 1150 00:56:19.920 --> 00:56:23.000 When can you send that over? I can send it 1151 00:56:23.119 --> 00:56:25.079 right now, Liz, send it over. I'm going to put 1152 00:56:25.079 --> 00:56:27.280 you on whold three O three seven one three eight 1153 00:56:27.320 --> 00:56:30.039 two five five Did she say was that the medved 1154 00:56:30.119 --> 00:56:32.760 down in Castle Rock? Where is that one? I think 1155 00:56:32.800 --> 00:56:35.159 they sold it? What medvet is it? 1156 00:56:35.159 --> 00:56:36.360 It wasn't wheat. 1157 00:56:36.159 --> 00:56:38.400 Ridge, wheat rich all right? Hold tight? Three oh three 1158 00:56:38.559 --> 00:56:41.440 seven one three eight two five five real quick? Jacob's 1159 00:56:41.480 --> 00:56:45.079 got a comment on insurance or a comment on my comment? 1160 00:56:46.840 --> 00:56:48.519 Yeah, a couple of things, Mark, I wanted to say 1161 00:56:48.519 --> 00:56:49.440 that I'm pretty sure I know. 1162 00:56:49.440 --> 00:56:49.960 Who that is. 1163 00:56:50.039 --> 00:56:51.639 Uh would it be uh? Fred Loya? 1164 00:56:52.400 --> 00:56:54.639 You just nailed it? Win or winter ding ding ding 1165 00:56:54.760 --> 00:56:56.239 ding ding you just one time? 1166 00:56:56.320 --> 00:56:57.599 And then another thing I was going to ask you 1167 00:56:57.599 --> 00:56:59.480 to about how you're saying they can't raise your rates 1168 00:56:59.480 --> 00:57:01.679 if you use like medpay and stuff. Yeah, what's the 1169 00:57:01.760 --> 00:57:04.000 stop them from just raising your rates when you go 1170 00:57:04.039 --> 00:57:04.559 to renew? 1171 00:57:05.840 --> 00:57:10.199 Okay, So here's here's the thing. I mean, here's the reality. 1172 00:57:10.440 --> 00:57:13.800 They can't raise the raids based on right. Yeah, they cannot. 1173 00:57:14.000 --> 00:57:17.320 Just if they decide to raise your rates, you're entitled 1174 00:57:17.400 --> 00:57:20.719 to say why, and I promise you it'll never be 1175 00:57:21.119 --> 00:57:24.239 explained to you that, oh, you used your medpay. But 1176 00:57:24.360 --> 00:57:27.239 the statute is very clear. Medpay is a mandatory coverage. 1177 00:57:27.280 --> 00:57:30.159 They can't make you buy it and then penalize you 1178 00:57:30.239 --> 00:57:33.559 for using it. It is primary in Colorado. It is 1179 00:57:33.599 --> 00:57:36.800 supposed to go first. It was designed to help pay 1180 00:57:36.840 --> 00:57:40.239 the emergency rooms and the first responders that were getting 1181 00:57:40.320 --> 00:57:43.039 just hosed when they changed the law over about twenty 1182 00:57:43.159 --> 00:57:43.599 years ago. 1183 00:57:43.880 --> 00:57:46.800 But Jacob, to your point, it always goes up. In fact, 1184 00:57:47.079 --> 00:57:50.320 I don't remember. I think one time during COVID, John 1185 00:57:50.760 --> 00:57:52.880 in the middle of COVID, I got a check from 1186 00:57:53.039 --> 00:57:57.480 Safego for like forty eight dollars saying, no one's driving now, 1187 00:57:57.519 --> 00:57:59.719 so here's forty eight dollars. Here's some history. 1188 00:57:59.760 --> 00:58:03.960 I have had three hail claims in three Fridays in 1189 00:58:04.000 --> 00:58:07.400 a row several years ago, big ones, and they were 1190 00:58:07.440 --> 00:58:11.119 all separate claims. They were big, big claims, and and 1191 00:58:11.400 --> 00:58:14.360 all State at the time was my insurance company. And 1192 00:58:14.519 --> 00:58:17.880 all State assured me that we know we would never 1193 00:58:18.159 --> 00:58:21.000 raise your rates based on a catastrophic event. That's we 1194 00:58:21.079 --> 00:58:24.000 would never do that, mister Fuller. That's just not how 1195 00:58:24.039 --> 00:58:26.039 we rolled, and they did. We would never do that. 1196 00:58:26.199 --> 00:58:29.800 The following year my insurance doubled. That was because of 1197 00:58:29.840 --> 00:58:32.920 what it was, not because of those those it was 1198 00:58:32.920 --> 00:58:37.639 those Colorado We just re rated the area, mister Fuller. 1199 00:58:37.679 --> 00:58:38.480 That's all it was. 1200 00:58:38.639 --> 00:58:41.400 You know so, I mean, come on, the reality is 1201 00:58:41.440 --> 00:58:43.360 they're going to raise your rates no matter what. But 1202 00:58:44.000 --> 00:58:47.239 they can't do it specifically because you used that mandatory 1203 00:58:47.280 --> 00:58:50.400 medpay coverage. So you know what, use it? Why buy 1204 00:58:50.440 --> 00:58:52.440 it and use it? Yeah, that's it. 1205 00:58:52.519 --> 00:58:54.960 He did win that, he got Hey, so do me 1206 00:58:55.000 --> 00:58:59.440 a favorite, Kelly. Tell Tom he's got to pull his 1207 00:58:59.519 --> 00:59:02.079 dinger out and go meet up with Jacob somewhere. I 1208 00:59:02.119 --> 00:59:04.639 think he should take the helicopter. You know that's not 1209 00:59:04.719 --> 00:59:06.480 a bad idea, held tight. 1210 00:59:12.559 --> 00:59:15.840 Go with a sure thing Denver's Best roofer Excel roofing 1211 00:59:15.960 --> 00:59:16.519 dot com. 1212 00:59:16.559 --> 00:59:18.599 You don't pay a cent until you're content. 1213 00:59:21.960 --> 00:59:25.519 Time for an insurance checkup free no obligation comparison call 1214 00:59:25.599 --> 00:59:28.920 Compass Insurance paying too much your coverage at dozens of 1215 00:59:28.960 --> 00:59:31.639 insurance companies find out now three all three seven to 1216 00:59:31.679 --> 00:59:34.480 seven to one help. You'll think you're his only customer 1217 00:59:34.519 --> 00:59:36.800 when you choose Frank durand the real estate Man dot 1218 00:59:36.800 --> 00:59:40.159 com to list your home with Remax Alliance three oh 1219 00:59:40.159 --> 00:59:42.119 three nine two zero sixteen twenty two. 1220 00:59:43.360 --> 00:59:45.800 All right both three oh three seven one three eight 1221 00:59:45.840 --> 00:59:48.440 two five five. We have two lines open. You've been 1222 00:59:48.480 --> 00:59:52.880 ripped off or taking advantage of next hour, Deputy Dmitri 1223 00:59:53.400 --> 00:59:56.280 is actually doing something very interesting. We're going to dive 1224 00:59:56.320 --> 00:59:59.519 into that. But he's got a clash a class action lawsuit. 1225 00:59:59.639 --> 01:00:01.320 Basically you started it right. 1226 01:00:02.159 --> 01:00:06.360 Yeah, I've been researching junk textures and a federal body 1227 01:00:06.400 --> 01:00:09.400 of law called the TCPA that prohibits such behavior. 1228 01:00:09.480 --> 01:00:12.280 And you filed last week in small claims. That's a 1229 01:00:12.280 --> 01:00:12.800 different key. 1230 01:00:12.840 --> 01:00:14.960 That's not the class action that that was the case 1231 01:00:15.000 --> 01:00:18.199 that I prosecuting on my own. So I did file 1232 01:00:18.199 --> 01:00:21.280 a small claims action against one text junk texture. 1233 01:00:21.400 --> 01:00:22.679 It was a junk texture. 1234 01:00:22.800 --> 01:00:24.679 Oh, you know, I don't think he's been served yet. 1235 01:00:24.960 --> 01:00:27.840 What was what do they do? Is it political? I 1236 01:00:27.840 --> 01:00:30.119 don't think you can do that. It's he was trying 1237 01:00:30.119 --> 01:00:31.920 to sell me some goods. Just something. 1238 01:00:32.000 --> 01:00:36.000 Yeah, totally random, totally random. He operates some store that 1239 01:00:36.159 --> 01:00:38.800 sells some goods that you know what he got number, 1240 01:00:39.039 --> 01:00:41.440 So that's we're going to find out. I mean, but 1241 01:00:41.840 --> 01:00:44.920 because I have I have a potential claim against whoever 1242 01:00:44.960 --> 01:00:47.000 supplied him with my name and phone number. 1243 01:00:47.079 --> 01:00:49.960 Yeah, that's crazy, man. Text that's the worst thing I 1244 01:00:50.000 --> 01:00:53.639 ever did. I donated one hundred bucks to Trump probably 1245 01:00:54.119 --> 01:00:58.760 twenty sixteen. In fact, I was at a Magiano's restaurant. 1246 01:00:59.280 --> 01:01:02.519 The waitress was driving me nuts. She heard me talking 1247 01:01:02.559 --> 01:01:05.599 about Trump to my kids, came over, inserted her big, 1248 01:01:05.760 --> 01:01:09.599 ugly face into the conversation. So I actually left her 1249 01:01:10.400 --> 01:01:13.320 fifty dollars of my one hundred dollars donation to Trump, 1250 01:01:13.440 --> 01:01:15.679 just to make her day. I put that on the receipt. 1251 01:01:16.039 --> 01:01:18.960 But ever since I made that donation, till this day, 1252 01:01:19.480 --> 01:01:23.239 every Republican known to man has asked me for money, 1253 01:01:23.679 --> 01:01:24.719 every single one. 1254 01:01:24.800 --> 01:01:27.239 Dmitri, Yeah, that was a big mistake. And those people 1255 01:01:27.320 --> 01:01:28.840 are exempt from TCPA. 1256 01:01:28.920 --> 01:01:31.599 Pretend know they are, I know, and it drives me nuts. 1257 01:01:31.679 --> 01:01:33.960 As soon as you block a number, what happens another 1258 01:01:34.039 --> 01:01:37.119 one pops out. I mean it's crazy, John, You have 1259 01:01:37.159 --> 01:01:40.000 any comments on that real quick? I mean, it's it's 1260 01:01:40.039 --> 01:01:43.039 absolutely nuts. Have you ever donated to something then you 1261 01:01:43.039 --> 01:01:45.559 get blown up for the rest of your life? It 1262 01:01:45.719 --> 01:01:46.800 just never stops. 1263 01:01:47.039 --> 01:01:50.840 I yeah, I accidentally did one time and same thing. Yeah, 1264 01:01:50.960 --> 01:01:53.039 but I got on a really cool mailing list. I 1265 01:01:53.079 --> 01:01:54.960 get to see what the other side is doing all 1266 01:01:55.000 --> 01:01:55.440 the time. 1267 01:01:55.559 --> 01:01:59.679 So yeah, all right, three three seven one three two 1268 01:01:59.760 --> 01:02:02.039 five pm. What's going on with this townhouse? 1269 01:02:04.000 --> 01:02:04.159 Why? 1270 01:02:04.320 --> 01:02:07.079 Yes? Well, first of all, it is a townhouse, so 1271 01:02:07.159 --> 01:02:10.519 I share some of my roof with the neighbor. Got it, 1272 01:02:10.679 --> 01:02:13.480 and we had a new roof put on in twenty eighteen, 1273 01:02:14.159 --> 01:02:17.639 and I noticed recently some shingles had raised the nails 1274 01:02:17.639 --> 01:02:21.400 for hanging. So I called the original installer and had 1275 01:02:21.440 --> 01:02:22.960 him come out and look, and he says, oh, it's 1276 01:02:22.960 --> 01:02:27.119 not the installation, it's the shingles have failed. So he 1277 01:02:27.239 --> 01:02:33.079 contacted the company, the shingle company, and they said yes 1278 01:02:33.760 --> 01:02:38.280 and gave us each a settlement letter. So I asked 1279 01:02:38.320 --> 01:02:41.840 the neighbor to wait, not accept the settlement until I 1280 01:02:41.920 --> 01:02:45.679 talked to the roofer, the original installer, and see if 1281 01:02:45.679 --> 01:02:47.639 we could get more, because I thought we should have 1282 01:02:47.639 --> 01:02:50.039 a free roof, not have to pay for a roof. 1283 01:02:50.159 --> 01:02:52.760 Oh wait, wait, I'm curious now, so how much was 1284 01:02:52.760 --> 01:02:54.719 the settlement? Just give me a dollar amount. 1285 01:02:55.920 --> 01:02:59.679 My settlement. Hers was a little bit larger roof, and 1286 01:03:00.039 --> 01:03:02.599 I'm smaller. Mine was eleven thousand some dollars. 1287 01:03:02.639 --> 01:03:06.000 So that eleven thousand if you get the roof done, now, 1288 01:03:06.280 --> 01:03:07.159 how much would it be? 1289 01:03:08.760 --> 01:03:13.800 Well? Originally they originally it started out at eighteen thousand something. 1290 01:03:14.360 --> 01:03:16.360 So what's it at now? How much are they willing 1291 01:03:16.400 --> 01:03:16.840 to do it. 1292 01:03:16.800 --> 01:03:22.400 For well, it's a long story, but the original roofer 1293 01:03:22.800 --> 01:03:26.159 said he would do it for just under three out 1294 01:03:26.199 --> 01:03:30.079 of pocket for me. But we're not using the original roofer. 1295 01:03:30.159 --> 01:03:32.039 Okay, hold on, hold on, wet, I got a few 1296 01:03:32.039 --> 01:03:34.159 things I want to dig into. Let me do this break, Liz. 1297 01:03:34.199 --> 01:03:36.559 I promise I'll bring you back up next. We'll get 1298 01:03:36.559 --> 01:03:38.360 one of our experts on if we need to, but 1299 01:03:38.679 --> 01:03:40.960 we'll get to the bottom of it. Pam or I'm 1300 01:03:41.000 --> 01:03:44.159 sorry that was Pam. Liz. You hold tight now, we're 1301 01:03:44.199 --> 01:03:46.280 going to take a quick break. We're going to come back, 1302 01:03:46.360 --> 01:03:48.920 and we've got a lot cook and hold tight right here. 1303 01:03:49.280 --> 01:03:50.920 The Troubleshooter Network. 1304 01:03:55.360 --> 01:03:58.599 Go with a sure thing Denver's best roofer Excel Roofing 1305 01:03:58.719 --> 01:03:59.280 dot com. 1306 01:03:59.320 --> 01:04:01.360 You don't pass until you're content. 1307 01:04:04.719 --> 01:04:07.280 Time for an insurance check up free, no obligation in 1308 01:04:07.320 --> 01:04:11.199 comparison call Compass Insurance paying too much your coverage at 1309 01:04:11.239 --> 01:04:13.960 dozens of insurance companies find out now three all three 1310 01:04:14.119 --> 01:04:16.280 seven to seven to one help. You'll think you're his 1311 01:04:16.440 --> 01:04:19.039 only customer when you choose Frank durand the real estate 1312 01:04:19.079 --> 01:04:22.320 Man dot com to list your home with Remax Alliance 1313 01:04:22.559 --> 01:04:24.840 three all three nine two zero sixteen twenty two. 1314 01:04:27.159 --> 01:04:29.800 All right, three oh three seven one three eight two 1315 01:04:30.000 --> 01:04:33.159 five five you've been ripped off. Taking advantage of this show. 1316 01:04:33.000 --> 01:04:33.320 Is for you. 1317 01:04:33.599 --> 01:04:37.599 Hey, we got that by order on that car and 1318 01:04:37.639 --> 01:04:41.599 this lady, I'm telling you straight up, Medved definitely charged 1319 01:04:41.599 --> 01:04:44.440 her for gap insurance. I'm gonna bring her back up, Pam, 1320 01:04:44.480 --> 01:04:47.239 I promise. I'm trying to get a roofing expert to 1321 01:04:47.280 --> 01:04:50.400 come on. But hold on, you're gonna be up after Liz. So, Liz, 1322 01:04:51.400 --> 01:04:54.320 this is nuts. They definitely charge you for the gap insurance. 1323 01:04:54.400 --> 01:04:56.679 It's like eight hundred and fifty bucks. It looks like 1324 01:04:56.760 --> 01:04:59.440 you financed the majority of the deal. And then you're 1325 01:04:59.480 --> 01:05:03.280 saying four or five months later, someone canceled the gap 1326 01:05:03.320 --> 01:05:06.320 insurance and that someone was Medved. Correct. 1327 01:05:07.400 --> 01:05:08.639 I don't know who canceled it. 1328 01:05:08.960 --> 01:05:11.719 We should have canceled it, I guess. 1329 01:05:11.679 --> 01:05:12.480 Just I don't know. 1330 01:05:12.519 --> 01:05:15.079 But when I called to make the gap claim with 1331 01:05:15.199 --> 01:05:19.800 the jam M people, they said, no, that was canceled 1332 01:05:19.840 --> 01:05:22.800 back in July of twenty twenty. 1333 01:05:22.599 --> 01:05:26.880 Which is terrified. Months afterwards, did you ask them are? Yeah? 1334 01:05:26.920 --> 01:05:28.280 Did you ask who canceled? 1335 01:05:30.000 --> 01:05:30.079 No? 1336 01:05:30.239 --> 01:05:32.679 I didn't. I was able to speak with anyone, And 1337 01:05:32.760 --> 01:05:35.599 then when I tried to talk to people, it's just 1338 01:05:35.679 --> 01:05:38.519 I'm just getting a total total run around. I can't 1339 01:05:38.519 --> 01:05:41.039 get through to people. They just send me to other 1340 01:05:42.320 --> 01:05:44.360 email addresses and other accounts. 1341 01:05:44.360 --> 01:05:45.000 That's crazy. 1342 01:05:45.840 --> 01:05:47.320 It has been very frustrating. 1343 01:05:47.599 --> 01:05:52.039 And additionally, I had this backup plan for this auto 1344 01:05:52.119 --> 01:05:56.079 loan protection policy and I can't get that to pay 1345 01:05:56.119 --> 01:05:56.639 out either. 1346 01:05:56.760 --> 01:05:59.000 Well, now, wait a second, that I think is more 1347 01:05:59.039 --> 01:06:02.159 of coverage, like something breaks that's on that same line 1348 01:06:02.199 --> 01:06:02.960 item right. 1349 01:06:03.880 --> 01:06:07.360 No, no, no, this is through my vehicle insurance. 1350 01:06:07.440 --> 01:06:10.239 That might be a separate gap policy, but they're probably 1351 01:06:11.199 --> 01:06:14.960 written in their policy to be secondary to an existing 1352 01:06:15.000 --> 01:06:16.400 gap policy if one exists. 1353 01:06:16.519 --> 01:06:18.599 So, my god, so that would mean she has none 1354 01:06:18.599 --> 01:06:22.519 if the other one doesn't exist. Yeah, exactly. Can you 1355 01:06:22.599 --> 01:06:24.760 send us a copy of that policy to look at. 1356 01:06:24.840 --> 01:06:27.239 Here's what we're gonna do though. Here's the bottom line. 1357 01:06:27.280 --> 01:06:31.679 Deputy Scott, or we call him Deputy Dollar, is got this. 1358 01:06:32.239 --> 01:06:34.719 He's gonna call up Medved and start there. He's going 1359 01:06:34.800 --> 01:06:37.480 to get more information from you. But we're gonna hold 1360 01:06:37.519 --> 01:06:39.519 your hand to get through this because I don't know 1361 01:06:39.960 --> 01:06:42.119 how this can happen. I just don't know if the 1362 01:06:42.199 --> 01:06:45.039 bad guy is MEDVED or if the bad guy is 1363 01:06:45.039 --> 01:06:47.480 the insurance company. I have no idea who the bad 1364 01:06:47.519 --> 01:06:50.800 guy is in this, but you're saying for sure you 1365 01:06:50.840 --> 01:06:55.440 didn't cancel it and your daughter didn't cancel it. No, No, 1366 01:06:56.960 --> 01:07:00.480 it's crazy. And neither of you ever received the refund 1367 01:07:00.599 --> 01:07:03.960 check either. Now, see to me, and I hate to 1368 01:07:04.000 --> 01:07:07.920 think this, and this is just my own personal opinion, 1369 01:07:07.960 --> 01:07:10.320 and I'm allowed to have it. To me, it sounds 1370 01:07:10.400 --> 01:07:13.519 like the dealership and I find it hard to believe. 1371 01:07:13.599 --> 01:07:17.280 But my gut goes to the dealership either canceled it 1372 01:07:17.360 --> 01:07:21.280 on accident, or canceled it on purpose to get another 1373 01:07:21.280 --> 01:07:24.280 eight hundred and fifty bucks, or they forgot to mail 1374 01:07:24.360 --> 01:07:27.239 the check to them or something along those hands, and 1375 01:07:27.320 --> 01:07:30.280 the coverage never got put into place. But regardless, you 1376 01:07:30.280 --> 01:07:33.480 don't have coverage. This whole thing sucks, Deputy Scott, let's 1377 01:07:33.480 --> 01:07:36.360 get on the horn with MEDBD, get on with someone 1378 01:07:36.440 --> 01:07:39.760 over in the financing department, and let's figure out what 1379 01:07:39.800 --> 01:07:41.920 the hell's going on with this. I don't know what 1380 01:07:41.960 --> 01:07:45.679 their justification could be. And then the insurance company, they 1381 01:07:45.719 --> 01:07:48.320 got to be able to show us a cancelation note 1382 01:07:48.440 --> 01:07:49.360 or something, got it? 1383 01:07:49.960 --> 01:07:50.320 Got it? 1384 01:07:50.360 --> 01:07:53.199 Mark all right, Hank tight everybody a lot coming up. 1385 01:07:55.280 --> 01:07:58.519 Go with a sure thing Denver's best roofer Excel Roofing 1386 01:07:58.639 --> 01:07:59.199 dot com. 1387 01:07:59.239 --> 01:08:01.280 You don't pass se until you're content. 1388 01:08:04.639 --> 01:08:07.199 Time for an insurance check up free, no obligation in 1389 01:08:07.239 --> 01:08:11.119 comparison call Compass Insurance paying too much your coverage at 1390 01:08:11.159 --> 01:08:13.880 dozens of insurance companies find out now three all three 1391 01:08:14.039 --> 01:08:17.159 seven seven one help. You'll think you're his only customer 1392 01:08:17.199 --> 01:08:19.479 when you choose Frank durand the real estate Man dot 1393 01:08:19.479 --> 01:08:22.800 com to list your home with Remax Alliance three all 1394 01:08:22.840 --> 01:08:31.640 three nine two zero sixteen twenty two. 1395 01:08:30.319 --> 01:08:31.159 Ripped off. 1396 01:08:32.600 --> 01:08:35.600 News need so you don't have. 1397 01:08:38.279 --> 01:08:40.279 Run as fast as we can. 1398 01:08:41.159 --> 01:08:42.840 Shooter's gonna help. 1399 01:08:43.119 --> 01:08:49.319 Come man, this is the Troubleshooter Show Now Tom Martine help. 1400 01:08:49.560 --> 01:08:52.039 Welcome to the only show of it's kind. We're here 1401 01:08:52.039 --> 01:08:55.239 to help. We're here to help you. In fact, I'm 1402 01:08:55.239 --> 01:08:57.960 going to start off this way. Over three hundred million 1403 01:08:58.159 --> 01:09:03.239 dollars three hundred million dollars in cash, merchandise, exchanges, refunds 1404 01:09:03.479 --> 01:09:07.760 services directly due to the show over forty five years 1405 01:09:07.760 --> 01:09:11.680 in Denver, longest running radio show with the same host 1406 01:09:11.760 --> 01:09:16.640 period end of story in the country. If you my 1407 01:09:16.760 --> 01:09:19.520 friends have been ripped off or taken advantage of now's 1408 01:09:19.560 --> 01:09:21.760 the time to call. We have two lines open three 1409 01:09:21.880 --> 01:09:24.920 zero three seven one three eight two five five. Don't 1410 01:09:24.960 --> 01:09:28.119 forget three zho three Martino. That number, of course works 1411 01:09:28.159 --> 01:09:31.520 on and off the air. You can also always reach 1412 01:09:31.600 --> 01:09:35.960 out by email and help HLP at troubleshooter dot com. 1413 01:09:36.039 --> 01:09:39.920 Joining me today in studio John Fuller Fuller Law, personal 1414 01:09:39.960 --> 01:09:44.159 injury attorney. John's actually done some other stuff when it 1415 01:09:44.239 --> 01:09:47.680 comes to legal ees, you were you worked in the 1416 01:09:47.760 --> 01:09:51.640 DA's office years ago, right, No criminal defense for sure. 1417 01:09:51.439 --> 01:09:53.600 Though, Yeah, I did a little bit of criminal defense 1418 01:09:53.640 --> 01:09:55.039 work early on in my career. 1419 01:09:55.239 --> 01:09:59.479 That's hard gig, isn't it. It's a it's challenging, but 1420 01:09:59.560 --> 01:10:02.399 it's fun. It's a you know, well, you know, my 1421 01:10:02.560 --> 01:10:05.479 daughter's in law school. Yep. She was working for Who's 1422 01:10:05.479 --> 01:10:09.920 the big Guy in Wyoming. Yeah, so she during one 1423 01:10:09.920 --> 01:10:11.760 of her breaks last year, was up there. But she 1424 01:10:11.880 --> 01:10:16.760 ended up doing something she pretty much had to defend, 1425 01:10:17.159 --> 01:10:19.479 not her personally because she was in school, but was 1426 01:10:19.560 --> 01:10:22.800 part of it, you know, someone that she thought was disgusting, 1427 01:10:22.840 --> 01:10:25.199 I'll put it the way it was right, and that 1428 01:10:25.239 --> 01:10:27.520 would be very hard for a lot of people to do. 1429 01:10:27.800 --> 01:10:31.119 And I'm not talking about I understand the constitution. We 1430 01:10:31.159 --> 01:10:34.520 all deserve the best defense we can possibly get. It's 1431 01:10:34.560 --> 01:10:37.479 what the country is based upon. But when you have 1432 01:10:37.680 --> 01:10:41.920 like video evidence of someone that's like molesting a child 1433 01:10:42.039 --> 01:10:46.479 or something that's just so insane. God, I just don't 1434 01:10:46.520 --> 01:10:49.920 know how some people can do that. Did you find 1435 01:10:50.079 --> 01:10:52.920 that aspect hard? I'm not saying you ever had a 1436 01:10:52.960 --> 01:10:56.199 case at deplorable, but I mean got it or you 1437 01:10:56.239 --> 01:10:58.319 don't even go down that route as an attorney. 1438 01:10:58.760 --> 01:11:01.960 Listen at the fact that I may represent somebody doesn't 1439 01:11:02.920 --> 01:11:05.079 constitute an endorsement. 1440 01:11:04.520 --> 01:11:05.239 Of what they did. 1441 01:11:05.319 --> 01:11:08.520 Of course, you know, I don't have to say I 1442 01:11:08.560 --> 01:11:12.520 believe and I approve of whatever conduct they did. 1443 01:11:12.640 --> 01:11:13.000 Okay. 1444 01:11:13.439 --> 01:11:16.520 I do believe that the burden of proof is on 1445 01:11:16.600 --> 01:11:17.720 the prosecution. 1446 01:11:18.000 --> 01:11:18.359 Okay. 1447 01:11:18.840 --> 01:11:22.079 I do believe that corners get cut a lot. And 1448 01:11:22.119 --> 01:11:25.960 I do believe that when the government, meaning all of 1449 01:11:25.960 --> 01:11:28.520 the aspects of it, the prosecution to police the whole 1450 01:11:28.600 --> 01:11:32.159 nine yards. If the government cuts corners in cheats or 1451 01:11:32.239 --> 01:11:35.920 manufactures or does something improper, the penalty for that is 1452 01:11:35.960 --> 01:11:37.520 they don't get to put the guy. 1453 01:11:37.399 --> 01:11:38.199 In jail forever. 1454 01:11:38.399 --> 01:11:41.720 Yeah, Okay, that's just my own belief about it, and 1455 01:11:41.760 --> 01:11:44.119 so I didn't have to come to grips with and 1456 01:11:44.159 --> 01:11:49.199 reconcile my personal moral you know, ethic compass with what 1457 01:11:49.239 --> 01:11:52.319 the guy may have done or not done to be 1458 01:11:52.399 --> 01:11:55.359 able to still maintain a very clear vision of what 1459 01:11:55.439 --> 01:11:58.119 my job was there to make sure that the prosecution 1460 01:11:58.319 --> 01:12:01.439 did theirs and that's the minimum that we hold them 1461 01:12:01.479 --> 01:12:03.760 to in this country. And if you're the guy that's 1462 01:12:03.760 --> 01:12:05.760 accused of something you didn't. 1463 01:12:05.399 --> 01:12:07.000 Do, that's where you need them. 1464 01:12:07.039 --> 01:12:09.840 Then you darned sure want to know that somebody is 1465 01:12:09.880 --> 01:12:12.239 on your side making them, you know, making sure that 1466 01:12:12.279 --> 01:12:13.720 they're doing their job correctly. 1467 01:12:13.920 --> 01:12:17.800 And we of course represent Joe Lazara, and he's a 1468 01:12:17.840 --> 01:12:20.479 criminal defense attorney here, he's on the show all the time. 1469 01:12:20.560 --> 01:12:23.600 One thing I've I've definitely learned from him is even 1470 01:12:23.760 --> 01:12:26.720 the people that are guilty, even something like a dui, 1471 01:12:27.920 --> 01:12:31.640 you know, anything a domestic violence, it's amazing if you 1472 01:12:31.920 --> 01:12:37.000 have an attorney, what the punishment could be compared to 1473 01:12:37.079 --> 01:12:41.079 if you don't. I mean, if anything, if you are guilty, 1474 01:12:41.119 --> 01:12:45.039 you might need an attorney even more, not necessarily to 1475 01:12:46.199 --> 01:12:48.039 fight it to where you didn't do it, but to 1476 01:12:48.079 --> 01:12:49.439 get the best deal out there. 1477 01:12:49.760 --> 01:12:52.600 I mean, listen, I have been on cases where I 1478 01:12:52.800 --> 01:12:56.680 go into you know, a small little municipal court on 1479 01:12:56.800 --> 01:13:00.600 something that didn't even rise to the level of you know, 1480 01:13:00.760 --> 01:13:04.560 a county court DA even thinking that you might spend 1481 01:13:04.560 --> 01:13:07.199 a day in jail and have the offer in this 1482 01:13:07.239 --> 01:13:10.720 little municipal court be you know, ninety days or one 1483 01:13:10.800 --> 01:13:13.640 hundred and eighty days in jail something. And you're like, 1484 01:13:13.800 --> 01:13:16.760 they wouldn't even bring these charges at the county court 1485 01:13:16.840 --> 01:13:19.760 level or the district court level. And yet you, in 1486 01:13:19.840 --> 01:13:22.439 your infinite wisdom, are proposing that this guy go to 1487 01:13:22.560 --> 01:13:25.800 jail for six months for something so minor that they 1488 01:13:25.840 --> 01:13:28.840 wouldn't even charge. So are their inequities in the system. 1489 01:13:29.000 --> 01:13:30.319 Absolutely damn. 1490 01:13:30.520 --> 01:13:32.640 You're better have an attorney on your side to at 1491 01:13:32.720 --> 01:13:35.279 least be able to balance the scales and know the 1492 01:13:35.359 --> 01:13:38.720 score and know that that's a ridiculous offer and that 1493 01:13:38.720 --> 01:13:39.920 that is never gonna fly. 1494 01:13:40.520 --> 01:13:44.680 You know, Hey, Liz, By the way, Kelly, tell Liz 1495 01:13:44.800 --> 01:13:49.840 Liz called Last Hour medved apparently canceled or gap insurance. 1496 01:13:49.880 --> 01:13:53.319 That's my opinion on this. If they didn't the insurance 1497 01:13:53.359 --> 01:13:56.439 company never got paid and canceled it, or the insurance 1498 01:13:56.439 --> 01:13:59.159 company did, or I guess it's even possible Liz or 1499 01:13:59.279 --> 01:14:01.920 daughter did, But you would think they would know that 1500 01:14:02.000 --> 01:14:02.880 if they did it. 1501 01:14:02.840 --> 01:14:07.640 That GAP company probably issues a binder. They probably issue 1502 01:14:07.640 --> 01:14:10.560 the policy. Never got paid by meditation of getting paid 1503 01:14:10.720 --> 01:14:13.840 like you know, monthly for all the GAP policies that 1504 01:14:13.920 --> 01:14:17.039 they issue or something and something fell through the crack. Okay, well, 1505 01:14:17.039 --> 01:14:18.680 and they didn't get paid on Let me. 1506 01:14:18.640 --> 01:14:21.319 Ask you this, John, let me ask you this. So 1507 01:14:21.439 --> 01:14:23.880 with Liz real quick, and all we can do is 1508 01:14:23.920 --> 01:14:27.119 go off of her conversation so far. She calls up, 1509 01:14:27.159 --> 01:14:30.359 we have the paperwork. She definitely bought Gap insurance, there's 1510 01:14:30.439 --> 01:14:33.439 no doubt about it. Yep. Four or five months later 1511 01:14:33.600 --> 01:14:37.479 it got canceled. She found that out recently because they 1512 01:14:37.520 --> 01:14:41.000 went to use the coverage and the insurance company said 1513 01:14:41.039 --> 01:14:44.000 it was canceled four or five months after. I agree 1514 01:14:44.000 --> 01:14:47.119 they probably had some kind of binding on it with 1515 01:14:47.359 --> 01:14:50.760 the dealership and they were covered for a certain amount 1516 01:14:50.800 --> 01:14:53.239 of time writing on the check. That makes more sense 1517 01:14:53.279 --> 01:14:55.800 than anything at this point to me. But that's just 1518 01:14:55.840 --> 01:14:59.960 an opinion. So let's say we find out that's correct. 1519 01:15:00.439 --> 01:15:04.039 The insurance company says we never got paid and medved. 1520 01:15:04.199 --> 01:15:07.039 Can I show a check ever sent to the insurance 1521 01:15:07.039 --> 01:15:10.199 company or some form of audit proving they paid. Okay, 1522 01:15:10.960 --> 01:15:15.119 where would you go from there? So she I think theft? 1523 01:15:15.640 --> 01:15:19.680 What civil theft? So but you would hire an attorney? Well, 1524 01:15:19.760 --> 01:15:21.840 I think you'd have to. I happen to know one. 1525 01:15:22.279 --> 01:15:25.560 Yeah, yeah, I think it's like a civil theft that 1526 01:15:25.640 --> 01:15:28.319 eight hundred bucks if they charged her either, they didn't 1527 01:15:28.359 --> 01:15:31.079 send it to the gap company, but they darnshire didn't 1528 01:15:31.119 --> 01:15:31.840 send it to Liz. 1529 01:15:31.960 --> 01:15:32.520 They kept it. 1530 01:15:32.560 --> 01:15:35.159 So they kept it so they deprived her of her 1531 01:15:35.199 --> 01:15:38.760 own money. They misrepresented that deal to the lender who 1532 01:15:38.840 --> 01:15:42.359 loaned money on that that money is in their coppers, 1533 01:15:42.680 --> 01:15:45.560 and that bank got defrauded. You know, I mean, that's 1534 01:15:46.079 --> 01:15:48.439 just wrong on every level everything. And if this lady 1535 01:15:48.560 --> 01:15:51.800 is now looking at a gap that she thought was covered, 1536 01:15:51.880 --> 01:15:55.119 I hope, I mean, I hope her lenders coverage makes 1537 01:15:55.159 --> 01:15:59.000 her a whole. But if not, absolutely medved should be 1538 01:15:59.039 --> 01:16:01.039 on the hook for that. And if it's a civil theft, 1539 01:16:01.079 --> 01:16:03.680 if it meets the elements, I don't know that it does, 1540 01:16:03.720 --> 01:16:04.760 but it's darn close. 1541 01:16:05.159 --> 01:16:07.720 I think she gets into triple damages for that. You 1542 01:16:07.760 --> 01:16:12.560 know what sucks about it is you do hire an attorney. 1543 01:16:12.920 --> 01:16:15.960 I mean, really, if Medved doesn't want to prove that 1544 01:16:16.000 --> 01:16:18.119 they paid or didn't pay, if they just shut up 1545 01:16:18.159 --> 01:16:20.359 and do nothing to them, well I know that. But 1546 01:16:20.439 --> 01:16:22.239 you're going to have You're going to have a nice 1547 01:16:22.279 --> 01:16:25.279 little chunk of money you owe that attorney no matter what. 1548 01:16:25.720 --> 01:16:27.600 Yeah, and you may be able to get a guy, 1549 01:16:27.760 --> 01:16:30.960 you know, with with facts like Liz has that you know, 1550 01:16:31.159 --> 01:16:33.760 seem like pretty darn good evidence, you might be able 1551 01:16:33.800 --> 01:16:36.439 to get somebody to take it on a contingency if 1552 01:16:36.520 --> 01:16:39.439 you end up being entitled to triple damages. 1553 01:16:38.960 --> 01:16:41.079 Of course, and maybe the attorney's fixed. 1554 01:16:40.920 --> 01:16:42.600 And I don't know what the gap is that they're 1555 01:16:42.640 --> 01:16:43.359 trying to make up. 1556 01:16:43.399 --> 01:16:46.199 Hey, Liz, how much are we talking? What is that coverage? 1557 01:16:48.640 --> 01:16:51.319 What is the total value of the vehicle now versus 1558 01:16:51.399 --> 01:16:52.159 what's owed on it? 1559 01:16:52.239 --> 01:16:54.800 Yeah? Like is it twenty five percent of fifty thousand? 1560 01:16:54.840 --> 01:16:57.760 I mean, what are we talking here? I think she's 1561 01:16:57.760 --> 01:16:59.399 got us on hold. I'm going to put her back 1562 01:16:59.399 --> 01:17:03.439 on holding anyhow. So Deputy Scott, you've got all the info, right? 1563 01:17:03.680 --> 01:17:06.439 Did she send you over the second policy at Liz? 1564 01:17:06.439 --> 01:17:06.800 That is? 1565 01:17:07.520 --> 01:17:10.000 Yeah? All right, So we're waiting on that. We can 1566 01:17:10.039 --> 01:17:12.680 go ahead, Kelly, just make sure we have her info. 1567 01:17:13.119 --> 01:17:15.279 Deputy Dollar is going to be reaching out to her 1568 01:17:15.520 --> 01:17:19.159 Pam with this roof. I'm trying to get Jay Brents on, 1569 01:17:19.199 --> 01:17:21.119 but I want you to continue the story. You have 1570 01:17:21.159 --> 01:17:23.600 a townhouse, you had a new roof put on in 1571 01:17:23.640 --> 01:17:27.439 twenty eighteen. Some of the shingles were coming up. You 1572 01:17:27.479 --> 01:17:31.920 called the original installer of the roof and they came 1573 01:17:31.960 --> 01:17:34.920 out and said, no, there's a problem with the materials. 1574 01:17:35.239 --> 01:17:37.600 So the company, by the way, is it Corning who 1575 01:17:37.800 --> 01:17:43.800 what materials are they? Who actually issued the checks? So 1576 01:17:43.960 --> 01:17:47.520 Malarkey says, okay, your share or you're part of the roof, 1577 01:17:47.520 --> 01:17:50.840 because it's a duplex, is going to be eleven thousand dollars. 1578 01:17:50.920 --> 01:17:53.560 So they wanted They handed you a check basically for 1579 01:17:53.600 --> 01:17:56.560 eleven thousand, and then they handed your neighbor who owns 1580 01:17:56.600 --> 01:17:59.039 the other side of the duplex a check for a 1581 01:17:59.079 --> 01:18:03.319 little more because roofs bigger, right, correct, And that's kind 1582 01:18:03.359 --> 01:18:06.000 of where we left off. Then I was trying to 1583 01:18:06.000 --> 01:18:08.199 figure out, okay, well how much is it going to 1584 01:18:08.279 --> 01:18:10.960 cost to redo the roof? And you said it first 1585 01:18:11.000 --> 01:18:15.760 it was eighteen thousand, but then you changed it. So 1586 01:18:15.880 --> 01:18:19.239 where are we at Now, if you do cash that 1587 01:18:19.359 --> 01:18:22.600 check for eleven thousand, can you get the entire roof 1588 01:18:22.640 --> 01:18:23.720 replace for that? 1589 01:18:25.520 --> 01:18:25.600 No? 1590 01:18:26.239 --> 01:18:26.640 Okay? 1591 01:18:27.239 --> 01:18:30.279 So the other person on the other side of the 1592 01:18:30.319 --> 01:18:35.479 duplex actually immediately assigned her settlement letter. I asked her 1593 01:18:35.520 --> 01:18:38.039 not to until I checked into pay. Why do you 1594 01:18:38.079 --> 01:18:38.800 use anyway? 1595 01:18:38.920 --> 01:18:41.239 Why do you keep assuming that has anything to do 1596 01:18:41.319 --> 01:18:42.000 with you? Though? 1597 01:18:43.279 --> 01:18:47.039 Well, because I didn't want to use the roofer that 1598 01:18:47.079 --> 01:18:50.119 she wanted to use. I wanted to use the original roofer, okay, 1599 01:18:50.560 --> 01:18:52.720 but she signed she signed a settlement letter and a 1600 01:18:52.760 --> 01:18:57.920 contract with a different roofer. So then because we're combined, 1601 01:18:58.479 --> 01:19:01.319 I had to use her roofer then forced to Yeah. 1602 01:19:01.159 --> 01:19:03.760 I understand what you're saying, or maybe not forced you, 1603 01:19:03.840 --> 01:19:05.720 but it made more sense than anything else. 1604 01:19:06.159 --> 01:19:11.239 Yeah, And so the original roofer contacted recontacted shingle company 1605 01:19:11.640 --> 01:19:15.159 and tried to get more money because normally a roof 1606 01:19:15.239 --> 01:19:20.520 is free when the shingles fell. But well, warranty, the 1607 01:19:20.600 --> 01:19:24.520 warranty though right, a warranty on the install was only 1608 01:19:24.560 --> 01:19:27.319 five years. We were just over the five years and 1609 01:19:27.359 --> 01:19:31.560 the shingles for fifty years. So he reduced his price 1610 01:19:31.720 --> 01:19:35.560 for me, thinking that I could I would maybe be 1611 01:19:35.560 --> 01:19:37.319 able to use him because I had I didn't know 1612 01:19:37.800 --> 01:19:39.319 she had already signed the contract. 1613 01:19:40.560 --> 01:19:44.159 And so where do we stand with the whole thing 1614 01:19:44.239 --> 01:19:48.920 right now? Well, the roof was put on this past Monday, okay, 1615 01:19:48.960 --> 01:19:51.000 so how much it will keep going? 1616 01:19:52.600 --> 01:19:56.720 Well? When they when they delivered the materials, my driveway 1617 01:19:56.720 --> 01:19:58.680 had a couple of cracks in it, but now it's 1618 01:19:58.680 --> 01:20:03.560 got cracks everywhere. And I didn't take pictures ahead of time. 1619 01:20:03.439 --> 01:20:03.880 Of the driver. 1620 01:20:04.039 --> 01:20:06.119 Who would I didn't think of it as a woman 1621 01:20:06.159 --> 01:20:09.359 by myself. But I sent the pictures to the roofer 1622 01:20:09.479 --> 01:20:12.039 and she said it wasn't their problem, it was the 1623 01:20:12.079 --> 01:20:16.520 delivery person's problem. They said that they took pictures. They 1624 01:20:16.560 --> 01:20:19.600 said that they took pictures before they went into the 1625 01:20:19.680 --> 01:20:22.199 driveway and that it was already cracked and there are 1626 01:20:22.239 --> 01:20:23.079 no new cracks. 1627 01:20:23.119 --> 01:20:25.119 Did they show you those pictures? 1628 01:20:26.560 --> 01:20:28.600 They look like the pictures that I sent the roofer 1629 01:20:28.640 --> 01:20:29.600 to take the truth? 1630 01:20:29.760 --> 01:20:32.800 No, okay, can you send us those pictures? I'd love 1631 01:20:32.880 --> 01:20:33.399 to see them. 1632 01:20:34.640 --> 01:20:36.800 Yes, do you want mine and theirs? 1633 01:20:37.000 --> 01:20:41.000 I want whatever they sent you where they're claiming it's 1634 01:20:41.039 --> 01:20:45.880 the same, Okay, and send me yours too. When are 1635 01:20:45.880 --> 01:20:47.600 you going to send them? Can you send them over this. 1636 01:20:47.600 --> 01:20:54.560 Break, twenty some pictures in each I have a very 1637 01:20:54.600 --> 01:20:57.520 long driveway and there's twenty some pictures in each group. 1638 01:20:57.840 --> 01:21:02.439 Well send me the ones that they're hanging there hat on. Okay, 1639 01:21:02.800 --> 01:21:03.439 does that work? 1640 01:21:03.840 --> 01:21:06.800 In the meantime, the roof has been put on, but 1641 01:21:07.439 --> 01:21:10.920 I don't feel a little comfortable with it because I see. 1642 01:21:10.760 --> 01:21:14.840 That it's it's too late to even deal with that list. 1643 01:21:14.920 --> 01:21:17.439 I mean, they put their pam, they put the roof on. 1644 01:21:18.039 --> 01:21:20.680 It's done, it's over. I mean, unless there's a problem 1645 01:21:20.720 --> 01:21:23.600 with it, You're not going to do anything there. Nothing's 1646 01:21:23.640 --> 01:21:24.720 going to happen there. 1647 01:21:25.720 --> 01:21:27.479 Okay, Because I was going to try to have a 1648 01:21:27.560 --> 01:21:29.520 roof for come and inspect it and tell me if 1649 01:21:29.560 --> 01:21:31.479 that if everything looks okay, well. 1650 01:21:31.359 --> 01:21:34.600 I mean that's having someone inspected. Why do you think 1651 01:21:34.640 --> 01:21:37.239 there is an issue with it? Why? 1652 01:21:37.319 --> 01:21:41.680 Because on all the siding they put clear silicon in 1653 01:21:41.880 --> 01:21:45.399 through the cracks on the siding and joints on the siding, 1654 01:21:45.680 --> 01:21:47.720 which they never asked me if that was something they 1655 01:21:47.720 --> 01:21:52.680 could do. There's pieces of flashing stuck in different places. 1656 01:21:52.720 --> 01:21:55.840 There's pieces that are raised up that look like why 1657 01:21:55.840 --> 01:21:59.000 did they do that? They're bent and raised up. I mean, 1658 01:21:59.039 --> 01:22:03.720 I just don't know where you looking inside. I'm in Lewisville, 1659 01:22:04.520 --> 01:22:06.159 Lord Bolder County. 1660 01:22:06.319 --> 01:22:08.600 Yeah, I know, all right. 1661 01:22:11.439 --> 01:22:12.760 Inside, Hold on, hold on. 1662 01:22:13.720 --> 01:22:16.239 Hold on, get me those pictures I'm putting you on hold. 1663 01:22:16.479 --> 01:22:18.319 Try to send them over this break. I want to 1664 01:22:18.319 --> 01:22:20.199 look at them over the break. Send them now. 1665 01:22:26.199 --> 01:22:29.520 Go with a sure thing Denver's best roofer Excel Roofing 1666 01:22:29.600 --> 01:22:32.239 dot com. You don't pay a cent until you're content. 1667 01:22:35.600 --> 01:22:38.800 Time for an insurance check up free, no obligation. In comparison, 1668 01:22:38.920 --> 01:22:42.439 call Compass Insurance paying too much your coverage at dozens 1669 01:22:42.479 --> 01:22:45.239 of insurance companies find out now three all three seven 1670 01:22:45.319 --> 01:22:45.800 seven to one. 1671 01:22:45.920 --> 01:22:46.199 Help. 1672 01:22:46.359 --> 01:22:48.960 You'll think you're his only customer when you choose Frank 1673 01:22:49.039 --> 01:22:51.479 durand the real estate Man dot com to list your 1674 01:22:51.520 --> 01:22:54.640 home with Remax Alliance three oh three nine two zero 1675 01:22:54.800 --> 01:22:55.760 sixteen twenty two. 1676 01:22:56.840 --> 01:22:59.199 Oh man, we've got quite a bit cook and can 1677 01:22:59.239 --> 01:23:02.600 we try to get hold on here? I'm sorry I 1678 01:23:03.479 --> 01:23:06.640 lost a little track here because think of this, folks, 1679 01:23:07.640 --> 01:23:10.439 this is nuts. This is so crazy. On this Google 1680 01:23:11.039 --> 01:23:16.239 computer chip. Think of what I'm going to say. This 1681 01:23:16.319 --> 01:23:21.319 new Google computer chip can solve a problem in five minutes. 1682 01:23:22.199 --> 01:23:27.840 Five minutes that a super computer right now. I guess 1683 01:23:27.920 --> 01:23:31.199 I assume the supercomputers are running all the normal AI 1684 01:23:31.359 --> 01:23:36.840 now whatever a supercomputer is now in ten I gotta 1685 01:23:36.920 --> 01:23:39.560 find the word again. I've never heard of it septillion. 1686 01:23:40.960 --> 01:23:45.279 I have never septillion years in a septillion years, longer 1687 01:23:45.279 --> 01:23:49.199 than Earth's spent around by ten with twenty five zeros 1688 01:23:49.239 --> 01:23:53.079 after it. So this new chip by Google, and we're 1689 01:23:53.119 --> 01:23:55.840 not talking something they're working on. It is a new 1690 01:23:55.920 --> 01:24:00.600 chip by Google in five minutes can solve a problem 1691 01:24:00.960 --> 01:24:06.720 that today's supercomputers would take ten siptillion years. That is like, 1692 01:24:07.479 --> 01:24:09.319 I can't even wrap my head around it. You know 1693 01:24:09.359 --> 01:24:12.760 what it reminds me of. You think of never ending. 1694 01:24:15.159 --> 01:24:18.640 That's so hard to think of infinity. You think of 1695 01:24:18.800 --> 01:24:23.039 just never ending, like the universe, you know, not even 1696 01:24:23.079 --> 01:24:26.520 a galaxy like it just never ending, no start, no stop, 1697 01:24:26.640 --> 01:24:30.399 just forever, ten sip tillion years. How the hell can 1698 01:24:30.439 --> 01:24:34.079 they have a chip that is that much faster? I mean, 1699 01:24:34.199 --> 01:24:36.960 did they like they must have found it somewhere, now, 1700 01:24:37.239 --> 01:24:40.159 let's be honest. Did they find it like in the desert, 1701 01:24:40.279 --> 01:24:43.159 buried under some ice or something. I mean, how all 1702 01:24:43.199 --> 01:24:47.279 of a sudden do you go ten cittillion years quicker. 1703 01:24:47.439 --> 01:24:48.680 They took it out of a UFO. 1704 01:24:49.000 --> 01:24:50.840 They had to. I mean, where'd the hell this thing 1705 01:24:50.920 --> 01:24:54.119 come from? I'm looking at John like he should have 1706 01:24:54.199 --> 01:24:58.840 the answer. I mean, this kind of thing would replace. 1707 01:24:58.479 --> 01:24:59.000 All of us. 1708 01:24:59.239 --> 01:25:02.479 There is nothing a computer that fast couldn't do. It 1709 01:25:02.520 --> 01:25:05.840 could emulate all of us all at once, and we 1710 01:25:06.399 --> 01:25:12.600 wouldn't even exist. Think about that. What's that game? The Sims? Basically, 1711 01:25:12.680 --> 01:25:15.039 maybe that's all we're living in now is the Sims, 1712 01:25:15.439 --> 01:25:17.319 and we don't even there, doesn't even need to be 1713 01:25:17.399 --> 01:25:20.520 humans anymore. I mean, maybe we're here just for an amusement. 1714 01:25:20.920 --> 01:25:22.279 Ten siptillion years. 1715 01:25:22.319 --> 01:25:25.319 You've got to lay off that stuff, Mark. 1716 01:25:24.920 --> 01:25:27.000 Ten sip tillion years lagot. 1717 01:25:26.960 --> 01:25:29.159 To lay off either smoke more or less one of 1718 01:25:29.159 --> 01:25:31.199 the two, because wherever you're at right now is not 1719 01:25:31.279 --> 01:25:31.960 working for you. 1720 01:25:32.119 --> 01:25:36.840 Okay, it's absolutely insane. Hey, Jay, Brad's excel roofing. I 1721 01:25:36.880 --> 01:25:38.600 want to ask something, man, how are you doing? By 1722 01:25:38.640 --> 01:25:41.159 the way, Jay, great Mark? 1723 01:25:41.159 --> 01:25:41.680 How about you? 1724 01:25:41.840 --> 01:25:44.159 I'm doing good? Are you out traveling the world this 1725 01:25:44.239 --> 01:25:46.439 time of year? I know you and your wife travel 1726 01:25:46.479 --> 01:25:46.760 a lot. 1727 01:25:47.920 --> 01:25:50.000 You're knock going to beleeve this. I am sitting at 1728 01:25:50.039 --> 01:25:51.520 my desk at the office. 1729 01:25:51.680 --> 01:25:55.319 Oh my goodness, my goodness, Jay, I'm proud of you. Man, 1730 01:25:55.439 --> 01:25:56.319 I'm so proud of you. 1731 01:25:56.359 --> 01:25:58.119 But I was coming back from lunch and I was 1732 01:25:58.199 --> 01:26:01.640 listening to the radio guy aways tune into six thirty 1733 01:26:01.720 --> 01:26:02.359 cage right have you? 1734 01:26:02.520 --> 01:26:04.000 Did you hear PAMs issue? 1735 01:26:04.960 --> 01:26:07.880 I heard Pam's issue. Yeah, And that's a bummer right there. 1736 01:26:09.000 --> 01:26:11.119 I want to tell you and everybody out there listening. 1737 01:26:11.560 --> 01:26:15.000 Broken driveways happen. It's just a fact of life in 1738 01:26:15.039 --> 01:26:18.279 the roofing business. We're putting really heavy trucks on driveways. 1739 01:26:18.520 --> 01:26:20.279 Well, and it's not you, though, is it. 1740 01:26:22.279 --> 01:26:24.319 Hell, yes, I take responsibility. 1741 01:26:24.560 --> 01:26:27.239 Now, wait a minute, when you order, but you don't 1742 01:26:27.279 --> 01:26:30.600 have a warehouse where you in a truck that deliver shingles. 1743 01:26:31.840 --> 01:26:35.039 No, but that the guy that I ordered those shingles for, 1744 01:26:35.279 --> 01:26:39.319 that's my business partner, and I believe that we're collectively responsible. 1745 01:26:39.560 --> 01:26:42.199 When we crack a driveway, I get together with my 1746 01:26:42.279 --> 01:26:44.760 supplier and we figure out how we're going to take 1747 01:26:44.800 --> 01:26:45.640 care of the customer. 1748 01:26:46.399 --> 01:26:49.520 And Okay, so in this case they're denying. 1749 01:26:49.119 --> 01:26:52.079 It's not let me let me say this, that's. 1750 01:26:51.880 --> 01:26:54.399 Not every time because all of a sudden, I mean 1751 01:26:54.439 --> 01:26:56.760 if we go out there and there's a driveway that 1752 01:26:57.000 --> 01:27:00.720 has had the dirt washed out underneath it. Yeah, and 1753 01:27:00.800 --> 01:27:04.520 it and it cracks because it was not sufficiently supported. 1754 01:27:05.560 --> 01:27:06.640 I'm not going to pay for that one. 1755 01:27:06.760 --> 01:27:08.880 Hold on, hold on, we're for driveways. 1756 01:27:08.640 --> 01:27:10.960 For a better example, though, I'm not going to pay 1757 01:27:10.960 --> 01:27:13.199 for it. How about in this example, let's say her 1758 01:27:13.319 --> 01:27:16.920 driveway already had a bunch of cracks, so the integrity 1759 01:27:17.039 --> 01:27:19.640 was already beat up. Then all of a sudden, this 1760 01:27:19.760 --> 01:27:22.760 truck that's heavy rolls on it and it gets worse. 1761 01:27:22.880 --> 01:27:23.840 What would you do then? 1762 01:27:25.359 --> 01:27:27.479 I would At that point, I'm going to tell the 1763 01:27:27.520 --> 01:27:30.920 customer you had an old, cracked driveway exactly and it 1764 01:27:31.000 --> 01:27:33.680 needed to be It needed to be replaced. I cannot 1765 01:27:33.720 --> 01:27:37.119 be held responsible for additional damages at that But if 1766 01:27:37.119 --> 01:27:38.600 they've got a new driveway you. 1767 01:27:40.119 --> 01:27:42.680 Delivered, that's a good point. 1768 01:27:42.800 --> 01:27:45.880 We're going to take a look. Okay, So but this 1769 01:27:46.039 --> 01:27:49.079 is what certain suppliers will do. They will make the 1770 01:27:49.159 --> 01:27:52.319 homeowners sign a waiver saying we're going to put a 1771 01:27:52.359 --> 01:27:55.319 heavy truck on your driveway and we're not responsible if 1772 01:27:55.319 --> 01:27:58.680 we crack your driveway. I do not let my suppliers 1773 01:27:58.720 --> 01:27:59.000 do that. 1774 01:28:00.079 --> 01:28:04.600 When would you warn them? Though, to Dragon's question that 1775 01:28:05.000 --> 01:28:07.640 when would you actually warn them? Like if you guys 1776 01:28:07.680 --> 01:28:10.720 show up to do the install. I mean like when 1777 01:28:10.720 --> 01:28:13.119 you guys did our house, you've done our roofs. So 1778 01:28:13.399 --> 01:28:16.239 when you guys did ours, those shingles showed up. I 1779 01:28:16.279 --> 01:28:19.720 don't think you guys were even there. The manufacturer showed 1780 01:28:19.800 --> 01:28:22.760 up and dropped them off. I think they actually put 1781 01:28:22.760 --> 01:28:25.520 them on the roof. If I recall, then you guys 1782 01:28:25.520 --> 01:28:27.960 showed up a day or two later and knocked it 1783 01:28:28.000 --> 01:28:31.239 all out. So when would someone actually warn you if 1784 01:28:31.239 --> 01:28:34.039 there were cracks, Hey, you better watch it. This could 1785 01:28:34.079 --> 01:28:38.520 get a lot worse. Would that be the driver's responsibility? 1786 01:28:39.319 --> 01:28:42.479 We do not specifically warn people about that, Mark, Okay. 1787 01:28:42.479 --> 01:28:45.199 What we do do is when we're talking to a 1788 01:28:45.199 --> 01:28:48.520 customer we show them a picture of that truck on 1789 01:28:48.600 --> 01:28:50.399 a driveway and say we're going to put this big 1790 01:28:50.439 --> 01:28:53.079 truck on the driveway. And every now and then somebody 1791 01:28:53.079 --> 01:28:55.000 will say, hey, I have a brand new driveway. You 1792 01:28:55.039 --> 01:28:56.000 can't get that time I. 1793 01:28:55.920 --> 01:28:57.840 Want to ask her something. Hold on a second, Hey, 1794 01:28:58.640 --> 01:29:01.159 did you send those pictures up over Pam? 1795 01:29:02.039 --> 01:29:02.880 I did get that. 1796 01:29:03.600 --> 01:29:04.760 I'm not sure what you got. 1797 01:29:05.199 --> 01:29:07.319 I I haven't got anything yet. Hold on, I'm gonna 1798 01:29:07.359 --> 01:29:09.840 put you on hold. I want you to stay right there, Jay, 1799 01:29:09.880 --> 01:29:11.840 can you do me a favor. I'm gonna have Kelly 1800 01:29:11.920 --> 01:29:15.119 forwards you those pictures. I gotta take this break. When 1801 01:29:15.159 --> 01:29:17.359 I come back. Tell me what you think of these pictures? 1802 01:29:17.600 --> 01:29:21.159 The before and after according to this company? Is that cool? 1803 01:29:22.520 --> 01:29:22.960 Sounds good? 1804 01:29:23.000 --> 01:29:25.239 I'll hang on hold I love it. Hank tight, everybody, 1805 01:29:25.279 --> 01:29:27.880 Hang tight three oh three seven one three eight two 1806 01:29:27.960 --> 01:29:32.640 five five. Dean's got a question on unpaid wages in Colorado. 1807 01:29:33.520 --> 01:29:36.439 It's it's kind of crazy how easy it is to 1808 01:29:36.479 --> 01:29:38.479 get paid if you're owed money. Hang tight. 1809 01:29:44.000 --> 01:29:47.279 Go with a sure thing Denver's best roofer Excel Roofing 1810 01:29:47.359 --> 01:29:50.000 dot com. You don't pay a cent until you're content 1811 01:29:50.920 --> 01:29:55.840 than time for an insurance check up free, no obligation. 1812 01:29:55.880 --> 01:29:59.680 In comparison, call Compass Insurance paying too much your coverage 1813 01:30:00.279 --> 01:30:03.000 of insurance companies find out now three all three seven 1814 01:30:03.039 --> 01:30:03.600 to seven to one. 1815 01:30:03.680 --> 01:30:03.920 Help. 1816 01:30:04.119 --> 01:30:06.760 You'll think you're his only customer when you choose Frank 1817 01:30:06.840 --> 01:30:09.279 durand the real estate Man dot com to list your 1818 01:30:09.279 --> 01:30:12.479 home with Remax Alliance three all three nine two zero 1819 01:30:12.560 --> 01:30:16.680 sixteen twenty two all. 1820 01:30:16.680 --> 01:30:19.079 Right three O three seven one three eighty two five 1821 01:30:19.239 --> 01:30:23.319 five three zero three Martino, We've got a ton kick. 1822 01:30:23.359 --> 01:30:25.600 And do you know if jay Brett's got those pictures 1823 01:30:26.239 --> 01:30:27.560 of the driveway Kelly. 1824 01:30:27.600 --> 01:30:30.760 Initially the attatrises come through. She just resent them and 1825 01:30:30.800 --> 01:30:31.680 I'm sending them right now. 1826 01:30:31.760 --> 01:30:34.079 Okay, So we're gonna go back to that. Jay Brett's 1827 01:30:34.079 --> 01:30:36.640 our expert needs to look at them. The woman said, 1828 01:30:36.680 --> 01:30:39.880 the roofing company came out delivered the shingles or driveway 1829 01:30:40.359 --> 01:30:43.319 is just all cracked and messed up, and we wanted 1830 01:30:43.359 --> 01:30:45.479 to get an expert opinion. So we're gonna do that. 1831 01:30:45.840 --> 01:30:48.560 We still got the medved thing going on, and then 1832 01:30:48.680 --> 01:30:50.560 we have what were you working on, Dmitri. 1833 01:30:50.760 --> 01:30:53.199 I'm still waiting to hear back from Walmart where that 1834 01:30:53.560 --> 01:30:54.920 elderly lady was skimmed. 1835 01:30:55.039 --> 01:30:58.880 She got screwed from the gypsies five hundred and seventy bucks. 1836 01:30:58.960 --> 01:30:59.279 Yeah. 1837 01:30:59.720 --> 01:31:01.720 Yeah, and the second thing, and this is ready for 1838 01:31:01.920 --> 01:31:06.159 the update. I so Curtis from Performance Concrete, Yeah, Prady 1839 01:31:06.239 --> 01:31:07.840 to give us performance. 1840 01:31:07.880 --> 01:31:09.479 Oh, let's get him on as soon as we get 1841 01:31:09.479 --> 01:31:12.560 a line open, Let's get Curtis on. And what happened 1842 01:31:12.560 --> 01:31:15.119 with this is the guy said he got his patio done, 1843 01:31:15.159 --> 01:31:17.640 some other stuff around his house, and he said, it's 1844 01:31:17.680 --> 01:31:21.159 absolutely horrible. They sent pictures. I didn't get a chance 1845 01:31:21.199 --> 01:31:23.640 to look at the pictures. You sent him to our expert. 1846 01:31:23.880 --> 01:31:26.399 We're going to pick his brain. Thank god for referral 1847 01:31:26.439 --> 01:31:27.520 list dot com good people. 1848 01:31:27.600 --> 01:31:29.920 Yeah, he's ready whenever Kelly wants to has time to 1849 01:31:29.920 --> 01:31:30.319 call him. 1850 01:31:30.359 --> 01:31:32.680 So soon as we get a line there, Kelly, let's 1851 01:31:32.760 --> 01:31:34.680 jump to that. Jay Bretz is going to be looking 1852 01:31:34.720 --> 01:31:37.640 at that, and then let's talk to Dean real quick. 1853 01:31:37.920 --> 01:31:41.800 It sounds like Dean's employer is not paying him. What's 1854 01:31:41.840 --> 01:31:42.920 going on with you, Dean. 1855 01:31:44.720 --> 01:31:50.079 I got I'm a professional, and I'm certainly in the 1856 01:31:50.119 --> 01:31:52.319 exem class, but I feel like I'm being ripped off. 1857 01:31:52.399 --> 01:31:54.279 Hey, Dean, you got to start that over man. You 1858 01:31:54.399 --> 01:31:55.000 dropped off. 1859 01:31:56.359 --> 01:31:59.640 Okay, Hi, I'm a cop professional, so I'm certainly in 1860 01:31:59.760 --> 01:32:03.720 the you know, I pay an executive class exam employee. 1861 01:32:03.880 --> 01:32:05.760 But I still feel like I've been ripped off by 1862 01:32:05.800 --> 01:32:09.680 hours because I was promised a bonus if we, you know, 1863 01:32:09.760 --> 01:32:11.880 do a lot of hard work, get good numbers, get 1864 01:32:11.880 --> 01:32:15.279 the company sellble and once the company sells, they would 1865 01:32:15.319 --> 01:32:17.640 make up for the shortcomings of my of my pay 1866 01:32:18.640 --> 01:32:19.399 in that sale. 1867 01:32:19.439 --> 01:32:23.119 Hey, dean, basic basic questions. Were you paid bi weekly, 1868 01:32:23.239 --> 01:32:28.760 monthly sourly sal salary? How were you paid bi weekly salary? 1869 01:32:28.920 --> 01:32:29.960 And how much was that. 1870 01:32:30.039 --> 01:32:32.279 Promise me that I would take a lower salary and 1871 01:32:32.319 --> 01:32:33.119 get paid later. 1872 01:32:33.239 --> 01:32:35.000 How much was that lower salary? Dean? 1873 01:32:36.920 --> 01:32:39.399 It was on like two hundred and twenty five thousand 1874 01:32:39.439 --> 01:32:39.840 at the time. 1875 01:32:40.159 --> 01:32:42.439 So what do is say? Okay, so the total year, 1876 01:32:42.479 --> 01:32:46.000 of course two hundred and twenty five thousand, right, yep. 1877 01:32:46.199 --> 01:32:48.840 And then they promised you, in lieu of paying you 1878 01:32:48.840 --> 01:32:51.840 what three hundred thousand, that they would bonish you at 1879 01:32:51.840 --> 01:32:52.159 the end. 1880 01:32:52.239 --> 01:32:55.359 We typically in my role, especially in the current market, 1881 01:32:55.479 --> 01:32:57.560 you would get paid around two hundred and sixty thousand 1882 01:32:57.600 --> 01:32:59.600 bays with one hundred thousand dollars bonuses. 1883 01:33:00.159 --> 01:33:03.680 Okay, so you're talking, you think you're off. Did they actually, 1884 01:33:03.720 --> 01:33:05.720 by the way, did they end up selling the company? 1885 01:33:06.840 --> 01:33:07.039 Yes? 1886 01:33:07.079 --> 01:33:09.439 They did? And then I assume none of this was 1887 01:33:09.479 --> 01:33:13.840 in writing. Was any of this in writing? 1888 01:33:15.079 --> 01:33:16.560 Absolutely all of them writing. 1889 01:33:17.000 --> 01:33:19.479 Oh so you haven't writing if they sell the company 1890 01:33:19.479 --> 01:33:23.079 that you get the bonus. Yeah, I'd love to see 1891 01:33:23.119 --> 01:33:25.800 that because if that's the case, I can't imagine you 1892 01:33:25.800 --> 01:33:28.960 wouldn't get the bonus. John, can you imagine why he 1893 01:33:29.000 --> 01:33:32.880 wouldn't get the bonus if he had that in writing. Yeah, 1894 01:33:33.079 --> 01:33:35.079 should be a simple contract, man, I mean, it should 1895 01:33:35.079 --> 01:33:36.520 be very straightforward. Dean. 1896 01:33:36.680 --> 01:33:39.840 Did you ask anybody but the whereabouts of your bonus? 1897 01:33:40.079 --> 01:33:43.520 They're they're trying to bolt on stipulations that weren't part 1898 01:33:43.560 --> 01:33:46.640 of it. Right. So it appears to me now that 1899 01:33:46.680 --> 01:33:49.279 the previous CEO was up to some of the various 1900 01:33:49.319 --> 01:33:49.960 bad stuff. 1901 01:33:50.279 --> 01:33:54.399 Okay, and so but you, Dean, you still have a 1902 01:33:54.479 --> 01:33:57.680 contractual agreement with them. It either says you'll get the 1903 01:33:57.680 --> 01:34:02.079 bonus under the circumstances where the company exited or sold, 1904 01:34:02.239 --> 01:34:05.960 or you won't. I mean it's really not that hard. 1905 01:34:06.159 --> 01:34:08.239 I mean you either should get it or not if 1906 01:34:08.239 --> 01:34:10.800 it's in writing. So, if we look at the language 1907 01:34:10.800 --> 01:34:13.800 in the contract, to the best of your ability, did 1908 01:34:14.159 --> 01:34:17.439 you meet everything you were supposed to meet and did 1909 01:34:17.439 --> 01:34:19.720 they get what they were supposed to get to sell 1910 01:34:19.800 --> 01:34:22.920 or hit certain numbers? Should you have gotten the bonus 1911 01:34:23.079 --> 01:34:26.159 or is there some loophole in there. Whether you think 1912 01:34:26.239 --> 01:34:28.640 it's a loophole or not, I don't really care. While 1913 01:34:28.640 --> 01:34:30.079 they're saying you're not going to get it. 1914 01:34:31.760 --> 01:34:35.279 Well, they're claiming that. Now, they're trying to say that 1915 01:34:35.319 --> 01:34:38.079 there was an Estra account and there's being task claims 1916 01:34:38.119 --> 01:34:41.520 against it, there was a previous loans against the company, 1917 01:34:41.560 --> 01:34:44.439 a bunch of details that weren't anything that I signed. 1918 01:34:44.800 --> 01:34:47.079 Another time they came back and say, well, because these 1919 01:34:47.079 --> 01:34:48.359 things happen, we can't tell you. 1920 01:34:48.880 --> 01:34:51.199 Well, okay, you know in general, that just. 1921 01:34:51.159 --> 01:34:53.000 Doesn't feel right to me at all, no matter how 1922 01:34:53.079 --> 01:34:53.520 much I make. 1923 01:34:53.600 --> 01:34:56.439 Well, there's two things you can do here, man, I understand. 1924 01:34:57.279 --> 01:35:00.239 The first thing is, believe it or not, I to 1925 01:35:00.279 --> 01:35:05.439 the labor board. You weren't. You were not an independent contractor. 1926 01:35:04.920 --> 01:35:07.399 Right, No, I was an employee. 1927 01:35:07.439 --> 01:35:09.680 Yeah, I would go to the labor board first. With 1928 01:35:09.800 --> 01:35:13.199 that contract. That's not going to cost you anything, period, 1929 01:35:13.319 --> 01:35:15.600 end of story. You're going to show up down there, 1930 01:35:15.680 --> 01:35:17.920 make an appointment, and you're going to say I was 1931 01:35:17.960 --> 01:35:20.840 supposed to get this, and here's why I was supposed 1932 01:35:20.840 --> 01:35:24.680 to get this. Here's their handbook, here's our employment contract, 1933 01:35:24.720 --> 01:35:27.039 whatever it is, this is what I was supposed to get. 1934 01:35:27.079 --> 01:35:29.920 I didn't and open the case. That is the very 1935 01:35:30.039 --> 01:35:35.119 first thing I would do. Now if they see reason the. 1936 01:35:35.159 --> 01:35:39.439 Previous CEO say it again. Do they have an out 1937 01:35:39.439 --> 01:35:40.880 when they can blame the previous. 1938 01:35:40.640 --> 01:35:42.680 Jean, Is it the same company you worked for? 1939 01:35:45.439 --> 01:35:48.880 Yeah, that's what Okay, the company promises. 1940 01:35:49.520 --> 01:35:49.840 Okay. 1941 01:35:49.840 --> 01:35:52.439 All I'm saying is if the CEO made you a 1942 01:35:52.520 --> 01:35:55.600 promise in writing and everybody agreed to it and a 1943 01:35:56.119 --> 01:35:59.399 new CEO comes in, yes, they still owe you the money. 1944 01:35:59.479 --> 01:36:01.840 Did they say all the company or just get a 1945 01:36:01.880 --> 01:36:02.520 new CEO? 1946 01:36:03.960 --> 01:36:05.720 They sold the company? 1947 01:36:05.239 --> 01:36:06.560 That's just asked that. 1948 01:36:06.760 --> 01:36:09.600 So there may be some success reliability issues they're trying 1949 01:36:09.600 --> 01:36:11.640 to play here, and he may not be able to 1950 01:36:11.720 --> 01:36:12.720 still maintain an action. 1951 01:36:12.840 --> 01:36:15.199 That's true. But it's a new entity. Well that's what 1952 01:36:15.279 --> 01:36:16.920 I was going to say. I mean, are we talking 1953 01:36:16.920 --> 01:36:19.640 to C corp or stock sold and it's still it's 1954 01:36:19.640 --> 01:36:23.079 still Microsoft, for example, or are we talking someone just 1955 01:36:23.159 --> 01:36:24.159 bought the assets. 1956 01:36:26.479 --> 01:36:27.920 I don't know the details of the same. 1957 01:36:28.039 --> 01:36:32.159 Oh, that's a big thing. But even so, John, even so, 1958 01:36:32.439 --> 01:36:35.920 that doesn't mean the old CEO or the old company 1959 01:36:36.640 --> 01:36:38.560 might not it's going to be tougher. 1960 01:36:38.279 --> 01:36:41.840 To get But let's be clear, the old CEO was 1961 01:36:41.960 --> 01:36:45.279 acting in theory as an agent of the corporation, not 1962 01:36:45.439 --> 01:36:48.239 in an individual capacity. You couldn't go through the CEO 1963 01:36:48.800 --> 01:36:52.680 himself for your wages, because he's merely hopefully acting on 1964 01:36:52.720 --> 01:36:56.279 behalf of the corporation. But that corporation today may just 1965 01:36:56.359 --> 01:36:59.119 be a shell of its former self, and there may 1966 01:36:59.159 --> 01:37:02.560 be no success liability for those unpaid wages. 1967 01:37:02.319 --> 01:37:04.239 Or there could be assets still sitting, or. 1968 01:37:04.199 --> 01:37:07.199 There could be assets still there, or any number of 1969 01:37:07.239 --> 01:37:09.640 different variables in there. You you need to go. I mean, 1970 01:37:09.640 --> 01:37:11.239 I still think the labor board is a good way 1971 01:37:11.279 --> 01:37:13.439 to go. Go and find out. Let them do the 1972 01:37:13.479 --> 01:37:16.800 research and figure out what the status of this corporation is. 1973 01:37:17.239 --> 01:37:20.119 Maybe they just bought it lockstock and barrel and they're 1974 01:37:20.159 --> 01:37:22.000 still going to be on the hook for your you know, 1975 01:37:22.079 --> 01:37:23.960 for your contract live. 1976 01:37:24.079 --> 01:37:27.159 How BIG's the company, Dean? I mean, is it massive? Medium? 1977 01:37:27.199 --> 01:37:28.840 What do you think they do in a year? 1978 01:37:28.920 --> 01:37:32.119 We're like a company of two hundred people. Yeah, we're 1979 01:37:32.159 --> 01:37:34.760 a company of like forty people, and when when they 1980 01:37:34.760 --> 01:37:36.079 buy us, it's very small. 1981 01:37:36.479 --> 01:37:38.560 You know what I would do once again, Dean, I 1982 01:37:38.600 --> 01:37:41.319 swear to God, I'd go down to the labor board first. 1983 01:37:41.359 --> 01:37:45.000 I would bring the contract. I'd open that dispute against them. 1984 01:37:45.039 --> 01:37:47.479 Like John said, they're gonna end up doing some research, 1985 01:37:47.800 --> 01:37:50.560 figure out what's going on, and then they're going to 1986 01:37:50.640 --> 01:37:52.960 get back to you. At that point, if you still 1987 01:37:53.000 --> 01:37:57.479 want to pursue it, I would call a laboring wage 1988 01:37:57.520 --> 01:38:01.439 attorney and discuss it with them, either a free consultation 1989 01:38:01.680 --> 01:38:04.399 or even pay a couple hours to go down and 1990 01:38:04.439 --> 01:38:06.840 talk to them and really dig in to if you 1991 01:38:06.880 --> 01:38:09.319 have a case or not. But I think the labor 1992 01:38:09.359 --> 01:38:12.159 Board's gonna answer some of the questions. They might come 1993 01:38:12.199 --> 01:38:15.720 back and say that corporation is no longer. They're just 1994 01:38:15.800 --> 01:38:18.760 simply not there anymore. We have no one to go 1995 01:38:18.840 --> 01:38:24.920 after meeting the labor board, does it? Got it? 1996 01:38:26.039 --> 01:38:28.840 But what the labor board of their hometown like, So 1997 01:38:28.880 --> 01:38:31.800 that the company is now based in Miami, they were basing. 1998 01:38:31.600 --> 01:38:35.439 The wherever you worked. I would go to the labor 1999 01:38:35.479 --> 01:38:37.560 board to start here in Denver. I would not fly 2000 01:38:37.680 --> 01:38:39.039 off to Miami right now. 2001 01:38:39.600 --> 01:38:42.319 Yeah, you don't know that that new company has any 2002 01:38:42.399 --> 01:38:46.119 liability for the obligations of the previous company. So the 2003 01:38:46.159 --> 01:38:49.199 place to start is the jurisdiction where the previous company, 2004 01:38:49.560 --> 01:38:53.479 you know, existed under the laws that dictated how they 2005 01:38:53.560 --> 01:38:55.800 handle their employees and everything else. So that's going to 2006 01:38:55.840 --> 01:38:59.800 be Colorado. And then you know, maybe there's still something 2007 01:38:59.840 --> 01:39:00.640 here to go after. 2008 01:39:00.800 --> 01:39:04.479 I don't know, I gotta break one percent hold type man. 2009 01:39:04.760 --> 01:39:06.920 If you have another question, I'll come back to you. 2010 01:39:07.000 --> 01:39:07.760 Dean let Kelly. 2011 01:39:07.800 --> 01:39:16.079 No go with a sure thing Denver's Best roofer Excel 2012 01:39:16.199 --> 01:39:17.199 Roofing dot com. 2013 01:39:17.239 --> 01:39:19.279 You don't pay a cent until you're content. 2014 01:39:22.640 --> 01:39:25.840 Time for an insurance check up free, no obligation in comparison, 2015 01:39:25.960 --> 01:39:29.520 call Compass Insurance. Pay too much your coverage at dozens 2016 01:39:29.560 --> 01:39:32.279 of insurance companies find out Now three oh three seven 2017 01:39:32.359 --> 01:39:35.199 seven to one help. You'll think you're his only customer 2018 01:39:35.239 --> 01:39:37.479 when you choose Frank durand the real estate Man dot 2019 01:39:37.520 --> 01:39:40.840 com to list your home with Remax Alliance three oh 2020 01:39:40.880 --> 01:39:44.279 three nine two zero sixteen twenty two. 2021 01:39:48.319 --> 01:39:52.720 Rift News. 2022 01:39:53.039 --> 01:39:53.600 You don't have. 2023 01:39:55.840 --> 01:40:00.800 Carn anxious as we can shoot us. He's gonna help 2024 01:40:01.119 --> 01:40:02.319 coming man. 2025 01:40:03.000 --> 01:40:07.319 This is the Troubleshooter Show. No Tom Martinez. 2026 01:40:07.560 --> 01:40:10.840 Welcome, my friends, Welcome to the only show if it's 2027 01:40:10.880 --> 01:40:13.399 kind and We're here to solve problems, answer questions, take 2028 01:40:13.439 --> 01:40:16.479 complaints to the tune of over three hundred million dollars 2029 01:40:16.520 --> 01:40:21.840 three hundred million cash merchandise exchanges refunds, all directly due 2030 01:40:21.880 --> 01:40:25.399 to this show. Here's the clue. If you've been ripped off, 2031 01:40:25.680 --> 01:40:28.399 you call us. If someone took money and ran, you 2032 01:40:28.520 --> 01:40:31.439 call us. If they didn't finish the job, you call us. 2033 01:40:31.479 --> 01:40:34.239 You got a landlord that's putting the screws to you, 2034 01:40:34.239 --> 01:40:37.279 you call us. You got an employer that's not paying 2035 01:40:37.319 --> 01:40:40.560 you what was promised, you call us. We dig in. 2036 01:40:40.720 --> 01:40:44.119 We try to help in studio with me, attorney of 2037 01:40:44.199 --> 01:40:48.520 law John Fuller, John Love. When you come in, you're 2038 01:40:48.560 --> 01:40:53.399 gonna actually be riding solo on this show the second 2039 01:40:53.399 --> 01:40:56.680 and third. Right, that's it. I'm looking forward to coming 2040 01:40:56.760 --> 01:40:58.640 back and listening. Tom and I will both be out 2041 01:40:58.680 --> 01:41:01.119 of town now, Dimitri, you going to come in with John? 2042 01:41:01.159 --> 01:41:01.960 I think you should. 2043 01:41:02.039 --> 01:41:04.119 Oh yeah, I have tons of legal questions for it. 2044 01:41:04.239 --> 01:41:05.960 Let's pack, let's pack the house for it. 2045 01:41:06.159 --> 01:41:07.439 Like free time with a lawyer. 2046 01:41:07.840 --> 01:41:10.520 That is true. You know what I would bring yours? 2047 01:41:10.560 --> 01:41:13.319 You know, I'll bring to different cases you filed, and 2048 01:41:13.439 --> 01:41:16.800 I'll just knock it out while you're here, right all right? 2049 01:41:16.840 --> 01:41:19.720 And then Scott you coming in. I love it. We'll 2050 01:41:19.720 --> 01:41:21.880 try to get deputy doc in here as well, and 2051 01:41:21.920 --> 01:41:24.119 you guys can go at it. Looking forward to it. 2052 01:41:24.199 --> 01:41:27.119 Three oh three seven one three A two five five. 2053 01:41:27.159 --> 01:41:29.359 Tom and I are trying to build a strong bench 2054 01:41:29.960 --> 01:41:32.960 to where we can do some other stuff occasionally, and 2055 01:41:33.039 --> 01:41:35.960 I think John's a good piece to that puzzle. I'll 2056 01:41:36.000 --> 01:41:38.840 let you know, folks when a line's open. I want 2057 01:41:38.840 --> 01:41:41.520 to finish up with Pam because we have Jay brettz on. 2058 01:41:41.880 --> 01:41:44.560 So Pam called up and said, here's the bottom line. 2059 01:41:44.840 --> 01:41:47.560 I only had a few cracks on my driveway before 2060 01:41:47.600 --> 01:41:52.199 the shingles were delivered. This huge truck delivers the shingles, 2061 01:41:52.520 --> 01:41:55.199 and now I've got cracks all over my driveway. She 2062 01:41:55.359 --> 01:41:58.640 sent pictures of the before and after. I had our 2063 01:41:58.720 --> 01:42:01.680 expert at Excel roof In fact, Jay and his son 2064 01:42:02.039 --> 01:42:05.319 they're my roofers. I mean really, we've used them multiple times. 2065 01:42:05.560 --> 01:42:08.159 They're just absolutely great guys. In fact, one of the 2066 01:42:08.239 --> 01:42:11.359 largest in the state of Colorado. But Jay, you had 2067 01:42:11.399 --> 01:42:13.920 a chance to look at the pictures, I assume. 2068 01:42:15.199 --> 01:42:15.520 I did. 2069 01:42:15.560 --> 01:42:16.920 Mark, did you take a look at them? 2070 01:42:17.039 --> 01:42:21.039 I did not. I did not. I dragon was very 2071 01:42:21.119 --> 01:42:24.640 late coming out of that last break, so therefore I 2072 01:42:24.920 --> 01:42:26.840 was in a rush. But let's just leave it at that. 2073 01:42:27.279 --> 01:42:28.760 So what did you find out? 2074 01:42:28.800 --> 01:42:33.239 So I can tell those pictures were taken by the 2075 01:42:33.279 --> 01:42:36.720 supply house. And the reason why is just because the 2076 01:42:36.760 --> 01:42:39.159 first picture that the supply house always takes is a 2077 01:42:39.159 --> 01:42:41.680 picture of the address, and then there's lots of pictures 2078 01:42:41.680 --> 01:42:44.279 of the driveway, and then there was pictures of materials 2079 01:42:44.359 --> 01:42:45.279 stalked on the roof. 2080 01:42:45.600 --> 01:42:46.640 It could have only been. 2081 01:42:46.520 --> 01:42:49.960 Taken by the supply house. And I didn't count how 2082 01:42:49.960 --> 01:42:54.199 many different cracks. I saw that there was quite a few. 2083 01:42:54.159 --> 01:42:56.920 And I would say, in my opinion that. 2084 01:42:57.520 --> 01:42:59.960 It looks like there was a lot of pre existing cracks. 2085 01:43:00.239 --> 01:43:03.239 So that's kind of what we talked about more the 2086 01:43:03.279 --> 01:43:06.399 integrity of the driveway, because there was cracks already there. 2087 01:43:06.600 --> 01:43:10.079 It would be a hard argument for her to make 2088 01:43:10.359 --> 01:43:13.439 that they screwed up the driveway because it was already 2089 01:43:13.479 --> 01:43:14.039 screwed up. 2090 01:43:15.840 --> 01:43:19.279 There was already multiple cracks on that driveway for sure. 2091 01:43:19.479 --> 01:43:21.720 Hey, Pam, I don't think we're going to be able 2092 01:43:21.760 --> 01:43:23.640 to do much, but I do want to ask you this. 2093 01:43:23.960 --> 01:43:27.600 Did you call up not necessarily the roofer, but the 2094 01:43:27.680 --> 01:43:31.680 supply house or whoever delivered the shingles, and did you complain? 2095 01:43:32.159 --> 01:43:34.640 And I'm sure you did because you sent us those pictures, 2096 01:43:34.680 --> 01:43:37.600 So I'm just being redundant in my questioning to you. 2097 01:43:37.960 --> 01:43:39.760 Did they just outright say nothing. 2098 01:43:41.359 --> 01:43:43.439 I do not know who the supplier was. I went 2099 01:43:43.479 --> 01:43:45.800 through the roofer and there were a total of three 2100 01:43:45.880 --> 01:43:49.119 cracks in a driveway, two up at the top that 2101 01:43:49.159 --> 01:43:52.399 were like curved ones. Yeah, that supposedly are normal because 2102 01:43:52.399 --> 01:43:55.079 we've had the driveway looked at before. Sure, and then 2103 01:43:55.079 --> 01:43:57.439 there was one sort of in the middle, but a 2104 01:43:57.479 --> 01:44:00.359 whole bottom, now is I mean? And then I course 2105 01:44:00.960 --> 01:44:04.079 the old cracks got cracked more, but there's a lot 2106 01:44:04.119 --> 01:44:04.800 of new ones. 2107 01:44:05.079 --> 01:44:07.319 Jay, you saw you saw the pictures. I am not 2108 01:44:07.439 --> 01:44:11.039 privy to them. But in other words, is it safe 2109 01:44:11.079 --> 01:44:14.039 to say there was five cracks, now there's fifty. 2110 01:44:15.680 --> 01:44:18.479 I would say there were three, and now there's I 2111 01:44:18.520 --> 01:44:22.800 don't know how many. Okay, I'd have to come so many. 2112 01:44:23.720 --> 01:44:25.960 Pam and Mark. The other thing that the other point 2113 01:44:25.960 --> 01:44:29.199 that should be made is you can tell a new 2114 01:44:29.319 --> 01:44:32.800 crack within let's call it the first seven days got 2115 01:44:32.800 --> 01:44:35.760 it because the crack does not have any dirt in it, 2116 01:44:36.119 --> 01:44:40.920 and it is an obvious fresh crack. And I didn't 2117 01:44:41.039 --> 01:44:43.720 if you had proof of that, Pam, that that would 2118 01:44:43.720 --> 01:44:46.680 be something else to talk about with them. But from 2119 01:44:46.680 --> 01:44:48.880 what I saw those pictures on the driveway. There was 2120 01:44:49.000 --> 01:44:52.960 just multiple cracks, and I would say, it's going to 2121 01:44:53.000 --> 01:44:55.760 be a hard deal. Well, let me put it like this, 2122 01:44:56.000 --> 01:44:57.079 Jay responsible, What. 2123 01:44:57.000 --> 01:44:59.680 Would you guys do. Let's say let's say you were 2124 01:44:59.720 --> 01:45:04.079 the and this came up in this exact circumstance, what 2125 01:45:04.239 --> 01:45:04.960 would you do? 2126 01:45:06.560 --> 01:45:09.039 I would have gone out there immediately, and I would 2127 01:45:09.079 --> 01:45:12.800 have identified any new cracks that it happened. I would 2128 01:45:12.800 --> 01:45:17.680 calculate the square footage of the pads, in my opinion, 2129 01:45:17.680 --> 01:45:20.119 would vary if the pad already had a crack on it. 2130 01:45:20.159 --> 01:45:21.760 When I say a pad, I'm talking to ten by 2131 01:45:21.800 --> 01:45:24.800 ten sections. If the section already had cracks, I would say, no, 2132 01:45:24.920 --> 01:45:27.319 I'm not responsible. But if it was a pad that 2133 01:45:27.439 --> 01:45:30.039 did not have any cracks and it was obvious that 2134 01:45:30.159 --> 01:45:34.039 we had cracked it, I would offer the customer. I 2135 01:45:34.079 --> 01:45:36.079 think twelve dollars a square foot is with. 2136 01:45:36.359 --> 01:45:39.119 Like what said, Pam, You're going to have to do 2137 01:45:39.159 --> 01:45:43.239 a little research on those pictures and literally figure out 2138 01:45:43.760 --> 01:45:47.319 is there any squares that had no cracks? And now 2139 01:45:47.359 --> 01:45:50.960 they do? Do you understand what we're saying inside each expansion? 2140 01:45:51.079 --> 01:45:52.039 Joyt Yep. 2141 01:45:52.800 --> 01:45:52.960 Right. 2142 01:45:53.279 --> 01:45:56.520 The thing is that those pictures are all after pictures 2143 01:45:58.119 --> 01:46:01.840 before picture they don't. I don't think they have before pictures. 2144 01:46:02.920 --> 01:46:06.239 I believe that those were before pictures. And the reason 2145 01:46:06.279 --> 01:46:08.680 I say that is because I know the format that 2146 01:46:08.760 --> 01:46:12.760 supply houses, the sequence that they take the pictures. The 2147 01:46:12.800 --> 01:46:14.640 first thing they do is take a picture of the 2148 01:46:14.760 --> 01:46:15.960 address of the house. 2149 01:46:15.840 --> 01:46:18.079 Jay, do you know who that supplier is? 2150 01:46:19.479 --> 01:46:20.399 I have no idea. 2151 01:46:20.640 --> 01:46:24.159 Okay, how many? Just put your skirt up real quick, 2152 01:46:25.239 --> 01:46:28.159 tell me how many like suppliers are there in town. 2153 01:46:28.039 --> 01:46:33.359 JAYT Let's call it eight to ten different supplies. 2154 01:46:33.359 --> 01:46:34.720 Okay, I said, there's quite a few. That's all I 2155 01:46:34.720 --> 01:46:37.399 want to know. That's cool, so listen. 2156 01:46:39.279 --> 01:46:44.000 Hold on all. Oftentimes the rioffer will have a clause 2157 01:46:44.039 --> 01:46:47.279 in their contract that says they're not responsible for any 2158 01:46:47.359 --> 01:46:48.199 driveway cracks. 2159 01:46:49.680 --> 01:46:51.760 Okay. And I don't know how that's. 2160 01:46:52.319 --> 01:46:55.640 Pam would need to research the contract that she signed 2161 01:46:55.880 --> 01:46:57.439 to even see if she has a leg to stand 2162 01:46:57.479 --> 01:47:01.479 on in the first place. And another thing that I 2163 01:47:01.520 --> 01:47:03.199 just want to bring up, and I think there's a 2164 01:47:03.239 --> 01:47:08.159 good information for you, Mark, most suppliers make the homeowner 2165 01:47:08.279 --> 01:47:10.920 sign a waiver before they even pulled the truck on. 2166 01:47:11.199 --> 01:47:13.840 You said that we're not responsible. 2167 01:47:13.159 --> 01:47:16.479 And I did. I did not Okay, that is just 2168 01:47:16.800 --> 01:47:17.359 and I want to. 2169 01:47:17.279 --> 01:47:19.800 Give your heads up to everybody listening. Excel does not 2170 01:47:19.880 --> 01:47:20.600 make people sign. 2171 01:47:21.000 --> 01:47:23.920 Hold on a second, that brings something up again, John 2172 01:47:23.960 --> 01:47:27.359 Fuller Attorney, put your legal cap on for a second. 2173 01:47:27.800 --> 01:47:30.720 If they did not get her to sign anything saying 2174 01:47:30.760 --> 01:47:34.399 we might damage the driveway, we already know just because 2175 01:47:34.439 --> 01:47:37.760 of the pictures that there was some pre existing damage, 2176 01:47:37.760 --> 01:47:41.319 some cracks, but now there's many more cracks. Do you 2177 01:47:41.479 --> 01:47:46.039 think she has any kind of a remedy here when 2178 01:47:46.079 --> 01:47:48.760 it comes to monetary Do you think she's going to 2179 01:47:48.800 --> 01:47:51.399 get paid or no? Wayose? No, I really don't. I 2180 01:47:51.439 --> 01:47:54.239 don't think so either, Pam. I mean, really, that's what 2181 01:47:54.279 --> 01:47:57.640 we can do for you, which is virtually nothing. I 2182 01:47:57.720 --> 01:48:00.239 mean I would just give up on it now. I've 2183 01:48:00.319 --> 01:48:03.680 way already lost some of its integrity. And we've had 2184 01:48:03.680 --> 01:48:07.760 an expert on that's one of the largest roofers in Colorado, 2185 01:48:07.960 --> 01:48:10.760 Jay Bretz, and he's saying no, no, no, no, And 2186 01:48:10.880 --> 01:48:12.760 I'm sure that's not what you want to hear. But 2187 01:48:13.279 --> 01:48:15.399 we tend to give people the facts, so that's kind 2188 01:48:15.439 --> 01:48:18.680 of the deal. Hey, Jay Brett's by the way, man, 2189 01:48:18.840 --> 01:48:21.279 anybody out there needs a roof or you call Jay. 2190 01:48:21.600 --> 01:48:25.199 These guys are absolutely unbelievable. They put a hailproof roof 2191 01:48:25.239 --> 01:48:28.239 on my house. I was able to save money on 2192 01:48:28.359 --> 01:48:31.479 my homeowners by well. First of all because of the 2193 01:48:31.600 --> 01:48:34.239 kind of roof, I saved some money. But where I 2194 01:48:34.319 --> 01:48:38.039 save most of the money, I up my deductible because 2195 01:48:38.119 --> 01:48:40.560 I know nothing's going to happen to my roof. It's 2196 01:48:40.600 --> 01:48:45.279 a synthetic like plastic, but it looks like slate. It's 2197 01:48:45.479 --> 01:48:48.800 absolutely beautiful. You did all the gutters out there too, 2198 01:48:49.520 --> 01:48:53.079 And I have these guys out twice a year to 2199 01:48:53.199 --> 01:48:55.399 do the cleaning. I hope you do the same thing 2200 01:48:55.479 --> 01:48:57.920 next year. But here's what they do. It's one hundred 2201 01:48:57.920 --> 01:49:00.920 and ninety nine for a one story, two ninety nine 2202 01:49:00.960 --> 01:49:04.000 for a two story, et cetera. But people call the 2203 01:49:04.039 --> 01:49:06.640 show all the time, going should I get a gutter 2204 01:49:06.680 --> 01:49:09.239 helmet or any of this? If you really start thinking 2205 01:49:09.279 --> 01:49:12.239 about it, if you got good gutters, a gutter helmet 2206 01:49:12.319 --> 01:49:15.680 system on a big roof could be ten grand. You 2207 01:49:15.760 --> 01:49:20.119 can get those things professionally cleaned all the time for 2208 01:49:20.199 --> 01:49:23.199 the rest of your life by Excel roofing and never 2209 01:49:23.279 --> 01:49:25.720 have a problem. Jay, you want to throw anything in there, 2210 01:49:25.840 --> 01:49:28.560 I'd like giving you some free advertisement because you've done 2211 01:49:28.840 --> 01:49:30.760 so right by Suzanne and myself. 2212 01:49:31.920 --> 01:49:34.439 No, I appreciate everything that you're saying. That roof is 2213 01:49:34.520 --> 01:49:35.840 pretty damn hail proof. 2214 01:49:36.239 --> 01:49:37.279 If Hale destroys that. 2215 01:49:37.359 --> 01:49:38.800 Roof, armageddon has happened. 2216 01:49:38.920 --> 01:49:43.079 Yeah, so there's I mean, we're talking like literally softball 2217 01:49:43.119 --> 01:49:44.439 size hail coming down. 2218 01:49:44.840 --> 01:49:46.640 Oh, there'd be holes in cars. 2219 01:49:47.840 --> 01:49:50.520 Exactly. So in terms of the gutter cleaning thing, our 2220 01:49:50.520 --> 01:49:53.439 prices have gone up, except for Martino listeners. If there's 2221 01:49:53.439 --> 01:49:55.640 a Martino listener out there and they say, hey, I 2222 01:49:55.640 --> 01:49:57.840 want my gutters clean for the one ninety nine special, 2223 01:49:58.039 --> 01:49:59.000 I'm going to honor that. 2224 01:49:58.960 --> 01:50:03.159 Forever they send out. It's not it's not like one 2225 01:50:03.239 --> 01:50:04.039 dude comes out. 2226 01:50:04.079 --> 01:50:04.239 Man. 2227 01:50:04.279 --> 01:50:06.760 They send out a crew. When they're done, they take 2228 01:50:06.800 --> 01:50:10.840 hoses to every downspout, Everything is cleaned inside out. You're 2229 01:50:10.880 --> 01:50:13.479 never gonna go wrong with Excel Roofing. Check them out 2230 01:50:13.479 --> 01:50:15.479 at Excel roofing dot com. If you do want that 2231 01:50:15.600 --> 01:50:19.319 gutter cleaning, make sure you mention that to them. And 2232 01:50:19.399 --> 01:50:21.239 this kind of is a time of year to get 2233 01:50:21.239 --> 01:50:23.920 it booked. Once hail comes and stuff, let me tell 2234 01:50:23.960 --> 01:50:26.760 you everything's focused on new roofs. So give them a 2235 01:50:26.800 --> 01:50:30.199 call three oh three seven sixty one sixty four hundred, 2236 01:50:30.560 --> 01:50:34.920 three oh three seven six one sixty four hundred Jabretts 2237 01:50:35.000 --> 01:50:38.880 excel roofing dot com. Gilbert has a question on reimbursement. 2238 01:50:38.960 --> 01:50:42.279 Dave's got a question on a license plate. And we 2239 01:50:42.359 --> 01:50:44.840 can free up Pam, and we can free up Jay 2240 01:50:44.920 --> 01:50:48.479 Brett's Kelly. And that means two lines open three oh 2241 01:50:48.479 --> 01:50:51.399 three Martino. 2242 01:50:54.520 --> 01:50:57.760 Go with a sure thing Denver's Best Roofer excel roofing 2243 01:50:57.880 --> 01:51:00.520 dot com. You don't pay a cent until you're content. 2244 01:51:03.880 --> 01:51:07.079 Time for an insurance check up free, no obligation. In comparison, 2245 01:51:07.239 --> 01:51:10.800 call Compass Insurance. Pay too much your coverage at dozens 2246 01:51:10.800 --> 01:51:13.520 of insurance companies find out now three oh three, seven 2247 01:51:13.520 --> 01:51:15.880 to seven to one help. You'll think you're his only 2248 01:51:15.960 --> 01:51:18.399 customer when you choose Frank durand the real estate Man 2249 01:51:18.479 --> 01:51:21.880 dot com to list your home with Remax Alliance three 2250 01:51:21.960 --> 01:51:26.479 oh three nine two zero sixteen twenty two. 2251 01:51:28.520 --> 01:51:30.800 All right, three oh three seven one three eight two 2252 01:51:30.960 --> 01:51:33.840 five five three oh three Martino. By the way, that 2253 01:51:34.079 --> 01:51:36.399 numbers at three oh three Martino. It works on and 2254 01:51:36.439 --> 01:51:39.479 off to here. You can contact us anytime if we 2255 01:51:39.560 --> 01:51:41.479 can't get right to the phone to try to help you. 2256 01:51:42.039 --> 01:51:44.359 Leave a message. I promise we'll get back to here 2257 01:51:44.439 --> 01:51:48.119 really quick. Kelly checks all those numbers every morning. So 2258 01:51:48.199 --> 01:51:50.439 if you got friends, you got family members, I don't 2259 01:51:50.479 --> 01:51:52.920 even care if they're in state or at a state. 2260 01:51:53.039 --> 01:51:57.439 We love helping people. Our reach is vast. In fact, 2261 01:51:57.479 --> 01:52:01.439 we've got more downloads than most shows on iHeart across 2262 01:52:01.880 --> 01:52:07.520 the nation. Across the nation. That doesn't include YouTube, Facebook, 2263 01:52:07.640 --> 01:52:11.319 over the air. It includes other affiliates like in Colorado 2264 01:52:11.399 --> 01:52:17.520 Springs KRDO. It doesn't include that just the podcast is amazing. Now, 2265 01:52:17.680 --> 01:52:22.880 Gilbert has a question on reimbursement. What do you mean 2266 01:52:22.920 --> 01:52:25.119 by that? A question on reimbursement, Gilbert? 2267 01:52:27.640 --> 01:52:34.279 Hi, Mirk, Hey, Matt, So I have a Oh. 2268 01:52:32.680 --> 01:52:33.920 You're good, go ahead, Gilbert. 2269 01:52:35.039 --> 01:52:39.680 Oh, I'm sorry. I have a storage unit that requires 2270 01:52:39.720 --> 01:52:42.319 me to keep Renter's insurance on my unit. 2271 01:52:42.600 --> 01:52:43.039 I love that. 2272 01:52:43.239 --> 01:52:46.279 First sure the letter come out, the for sure that 2273 01:52:46.359 --> 01:52:49.199 they come out. I have the insurance on there. But 2274 01:52:49.279 --> 01:52:52.159 for whatever reason, I either didn't get the notice or 2275 01:52:52.159 --> 01:52:55.159 I didn't renew or give him the proof that I 2276 01:52:55.199 --> 01:52:58.319 had insurance on there. Sure, And I was just wondering 2277 01:52:58.800 --> 01:53:03.640 if it doesn't say anything in their leafs about me 2278 01:53:03.720 --> 01:53:05.720 getting reimbursed for any of the money that I've given 2279 01:53:05.760 --> 01:53:08.920 them extra money. It's all it says. And their contract 2280 01:53:09.039 --> 01:53:12.239 is that if I don't apply them with the notification 2281 01:53:12.319 --> 01:53:14.520 that I have insurance, that they're going to add their 2282 01:53:14.520 --> 01:53:15.800 insurance and I have to pay for it. 2283 01:53:15.880 --> 01:53:18.640 You know what I wanted to know is yeah, go ahead. 2284 01:53:18.720 --> 01:53:20.239 You want to know, go ahead. 2285 01:53:21.479 --> 01:53:23.239 If I am able to give you in burse from 2286 01:53:23.239 --> 01:53:23.600 them or not. 2287 01:53:23.960 --> 01:53:27.000 Well, hold on, I've got some basic questions Forget about 2288 01:53:27.000 --> 01:53:29.720 the first year. Let's go into the second year where 2289 01:53:29.840 --> 01:53:32.560 you did not renew coverage. Is that correct? 2290 01:53:34.159 --> 01:53:38.119 No, I didn't need to because my insurance automatic picks up. 2291 01:53:38.319 --> 01:53:41.000 Oh okay, hold on, Gilbert, So you're saying you had 2292 01:53:41.039 --> 01:53:41.840 double coverage. 2293 01:53:41.880 --> 01:53:47.000 Basically, yes, I would double coverage. 2294 01:53:47.000 --> 01:53:50.479 So okay, this is very curious, John, I've never shared 2295 01:53:50.479 --> 01:53:54.520 this with you. This is crazy. And he has the 2296 01:53:54.560 --> 01:53:58.800 exact same problem I ran into. So add a line 2297 01:53:58.880 --> 01:54:01.840 up in law school and why she's in one of 2298 01:54:01.880 --> 01:54:06.439 these apartments where there's like three people. Each person has 2299 01:54:06.560 --> 01:54:10.439 their own room, bathroom, closet, their own living area. Then 2300 01:54:10.479 --> 01:54:13.680 they have a common kitchen and you have to carry 2301 01:54:13.720 --> 01:54:18.199 insurance and if you don't they put forced insurance on it. 2302 01:54:18.279 --> 01:54:21.800 So happens. Same thing happened to me, but two years later. 2303 01:54:22.520 --> 01:54:25.479 I usually just pay her rent for the entire year 2304 01:54:25.560 --> 01:54:27.359 so I don't have to deal with it. So I 2305 01:54:27.399 --> 01:54:29.680 make a lump some payment each year. Three years in 2306 01:54:29.760 --> 01:54:32.600 law school, I go to make the last payment, like 2307 01:54:32.720 --> 01:54:36.359 whatever it was six months ago, and I'm finally looking 2308 01:54:37.079 --> 01:54:39.000 and I'm going, now, wait a minute, this isn't what 2309 01:54:39.199 --> 01:54:42.920 it's supposed to be. They'd been charging me for insurance 2310 01:54:43.319 --> 01:54:46.560 for the second year and just about to start charging 2311 01:54:46.600 --> 01:54:49.439 me for the third year, even though I not only 2312 01:54:49.479 --> 01:54:52.319 had coverage the old time, I had proof of coverage 2313 01:54:52.359 --> 01:54:55.359 from Compass Insurance. I sent it to him and they said, well, 2314 01:54:55.399 --> 01:54:58.520 you were supposed to upload it to the portal. My 2315 01:54:58.760 --> 01:55:01.880 argument with them is that's crazy because whatever you attached 2316 01:55:01.920 --> 01:55:05.399 onto mind had zero value to me, and I'm assuming 2317 01:55:05.439 --> 01:55:08.439 it wasn't even a product that you guys were buying 2318 01:55:08.479 --> 01:55:11.359 from someone else. I think you were just charging me 2319 01:55:11.560 --> 01:55:13.720 x amount, So I want to see the policy info 2320 01:55:14.039 --> 01:55:17.359 you're claiming. They didn't produce it, and they ended up 2321 01:55:17.800 --> 01:55:23.000 literally reimbursing me for the time paid. But what are 2322 01:55:23.039 --> 01:55:26.920 your thoughts on Gilbert's situation. I mean, if he didn't 2323 01:55:26.960 --> 01:55:29.840 prove it, but yet he still had coverage and they 2324 01:55:29.960 --> 01:55:32.479 charged him for that coverage. Well, let's pretend it's a 2325 01:55:32.560 --> 01:55:35.960 car that you have financed and you don't prove to 2326 01:55:36.359 --> 01:55:39.960 the bank or credit union that you have full coverage 2327 01:55:39.960 --> 01:55:43.239 on the car or you know, collision coverage. So then 2328 01:55:43.279 --> 01:55:46.199 what and they put forced insurance on it? Or a 2329 01:55:46.279 --> 01:55:49.680 house that they put forced insurance because a mortgage company, 2330 01:55:52.359 --> 01:55:54.000 isn't it unjustin Richmond? 2331 01:55:54.039 --> 01:55:56.880 It may be, but it's at its heart a contract action, 2332 01:55:57.680 --> 01:56:00.720 you know. I mean, there are the there are conditions 2333 01:56:00.720 --> 01:56:02.680 that have to be met before they can put that 2334 01:56:02.760 --> 01:56:06.880 insurance on there. Okay, if they're met, regardless of what 2335 01:56:07.119 --> 01:56:10.319 really happened or quote unquote what you know, that that's 2336 01:56:10.359 --> 01:56:14.119 all that really matters when you interpret a contract. If 2337 01:56:14.159 --> 01:56:16.359 you didn't have the insurance and you didn't provide them 2338 01:56:16.359 --> 01:56:19.199 proof or you know, perhaps in some mistake. 2339 01:56:19.039 --> 01:56:21.079 That's a big difference though. But if you did have 2340 01:56:21.119 --> 01:56:24.720 the insurance and for whatever assume they would get the 2341 01:56:24.720 --> 01:56:27.479 proof or had the proof, and then they end up 2342 01:56:27.560 --> 01:56:29.840 charging you for insurance while you're covered. 2343 01:56:29.520 --> 01:56:31.279 I would think they should have to give you some 2344 01:56:31.439 --> 01:56:33.279 kind of notice of their intent to add that. 2345 01:56:33.520 --> 01:56:36.479 I know this. If you have two automotive policies, one 2346 01:56:36.560 --> 01:56:38.000 of them's got to pay you back. Right. 2347 01:56:39.279 --> 01:56:42.800 Well, I have had accidents where we cashed out two 2348 01:56:42.880 --> 01:56:47.039 policies that overlapped each other. Oh my god, and we 2349 01:56:47.039 --> 01:56:48.920 we got limits out of both of them. 2350 01:56:49.079 --> 01:56:52.960 Oh my god. Yep, Oh my god. I did not 2351 01:56:53.159 --> 01:56:53.560 know that. 2352 01:56:53.680 --> 01:56:55.520 So we had we had a kid that moved to 2353 01:56:55.520 --> 01:56:59.479 town from like Philly or somewhere else, right, and knew 2354 01:56:59.479 --> 01:57:01.520 that he had to get new insurance what he got here, 2355 01:57:01.560 --> 01:57:04.399 and he did, but he didn't cancel his old intang 2356 01:57:05.000 --> 01:57:07.880 it would run out. And we discovered that's another thing, 2357 01:57:08.039 --> 01:57:10.800 like what we do. We discovered that there was another 2358 01:57:10.880 --> 01:57:12.239 policy and effect. 2359 01:57:11.880 --> 01:57:15.640 Did the other Did the other policy ever? Find out 2360 01:57:15.680 --> 01:57:17.680 there was two policies? Yeah? 2361 01:57:17.680 --> 01:57:17.920 Wow. 2362 01:57:18.119 --> 01:57:20.960 They fought over who went first, but in the end 2363 01:57:21.000 --> 01:57:22.600 we got all of both. 2364 01:57:23.079 --> 01:57:26.960 So Gilbert, Gilbert, when you talk to this place and say, hey, 2365 01:57:27.159 --> 01:57:29.720 here's my proof of coverage, what do they say you 2366 01:57:29.720 --> 01:57:32.159 were supposed to upload it, you didn't give it to us? 2367 01:57:32.199 --> 01:57:32.960 What do they say? 2368 01:57:34.880 --> 01:57:35.399 True? 2369 01:57:35.439 --> 01:57:38.359 So what happened was is the first year they got 2370 01:57:38.399 --> 01:57:41.239 it the second year. So you either sent the letter 2371 01:57:41.600 --> 01:57:44.600 saying that I needed to show them proof, and I 2372 01:57:44.640 --> 01:57:46.760 didn't either get it to them or I forgot to 2373 01:57:46.800 --> 01:57:50.119 give it to him. It was still covered under my current. 2374 01:57:49.960 --> 01:57:53.159 I get you, but since then when I it was 2375 01:57:53.199 --> 01:57:55.680 covered the whole time, you never lapsed in coverage, but 2376 01:57:55.720 --> 01:57:58.800 they charged you for a year of their own coverage. 2377 01:58:00.439 --> 01:58:01.760 Yeah. 2378 01:58:01.880 --> 01:58:05.119 Man, what do you guys think, Tomitri, you're pretty good 2379 01:58:05.159 --> 01:58:06.600 at Uh. 2380 01:58:06.640 --> 01:58:12.119 There's nothing. There's nothing specifying that they don't have to 2381 01:58:12.119 --> 01:58:15.039 pay me. The only thing that's specifying in the contract 2382 01:58:15.359 --> 01:58:18.359 is that if I don't show them proof that. 2383 01:58:21.119 --> 01:58:24.039 Yeah, and that's exactly what happened. Your only argument would 2384 01:58:24.039 --> 01:58:26.720 be I did show you proof, but you don't have proof. 2385 01:58:26.760 --> 01:58:27.600 You showed them proof. 2386 01:58:27.680 --> 01:58:31.319 Yeah, And if your excuse and defense is I forgot 2387 01:58:31.319 --> 01:58:33.199 to give it to you, I don't think that's a 2388 01:58:33.319 --> 01:58:34.319 very strong position. 2389 01:58:34.439 --> 01:58:36.520 What was your excuse when you talked to him? Did 2390 01:58:36.560 --> 01:58:37.680 you already tell them something? 2391 01:58:39.079 --> 01:58:40.720 So yeah, they're just. 2392 01:58:40.720 --> 01:58:44.159 Humming and on. They're saying, well, here's my boss. Gave 2393 01:58:44.199 --> 01:58:46.520 me a copy of the contract and I said, I 2394 01:58:46.600 --> 01:58:48.239 read that already and there's nothing in it. 2395 01:58:48.479 --> 01:58:48.680 Yeah. 2396 01:58:48.760 --> 01:58:51.279 This is the part that I This is the part 2397 01:58:51.319 --> 01:58:53.319 I don't know the answer to. But it drives me 2398 01:58:53.399 --> 01:58:56.720 crazy if someone says, like a credit union, we're going 2399 01:58:56.760 --> 01:58:59.600 to put forced insurance because you're not giving us proof 2400 01:58:59.600 --> 01:59:03.319 of insurance on that automobile that we collaborize. Here's what 2401 01:59:03.359 --> 01:59:06.079 I can't stand. What amps? If they don't what ams? 2402 01:59:06.119 --> 01:59:08.800 They just charge you for it and it's just an 2403 01:59:08.880 --> 01:59:12.680 internal thing they wrap up. There is no actual coverage. 2404 01:59:12.840 --> 01:59:15.840 That's where I go. It's not fair. So but we'll 2405 01:59:15.880 --> 01:59:19.119 never know that because what does that insurance cover anyhow? 2406 01:59:19.199 --> 01:59:22.279 Just your liability? I mean, what does this insurance cover? 2407 01:59:22.359 --> 01:59:24.520 No, no, no, no, it doesn't cover that at all. It 2408 01:59:24.560 --> 01:59:28.439 doesn't insure this guy to go out and drive safely 2409 01:59:28.479 --> 01:59:30.159 and legally on the streets of whatever. 2410 01:59:30.520 --> 01:59:30.760 It does. 2411 01:59:30.880 --> 01:59:33.880 Talking to storage unit, it protects their interests only No, 2412 01:59:34.039 --> 01:59:34.680 I know that. 2413 01:59:34.560 --> 01:59:36.960 In the case of a car, it protects nothing but 2414 01:59:37.039 --> 01:59:39.760 to collateral. But in the case of the storage unit, 2415 01:59:40.279 --> 01:59:46.039 what the hell did the insurance even cover fireflood? I 2416 01:59:46.079 --> 01:59:46.399 don't know. 2417 01:59:47.159 --> 01:59:50.560 Insurance just covers their their their property, so it does. 2418 01:59:50.720 --> 01:59:54.399 It's his liability on his little chunk. Basically, like if 2419 01:59:54.399 --> 01:59:59.159 you accidentally drove through the door or something, Yeah, they're 2420 01:59:59.159 --> 02:00:01.399 going to charge you for anyway. What you're gonna see 2421 02:00:01.600 --> 02:00:04.359 it sucks. Yeah, one of you guys want to take 2422 02:00:04.399 --> 02:00:06.359 a stab at it. I mean, you know, really, I 2423 02:00:06.399 --> 02:00:09.159 don't want to put stuff on you. You guys don't 2424 02:00:09.199 --> 02:00:11.960 even want to do so. Honestly, I'll be happy to 2425 02:00:11.960 --> 02:00:13.720 look in. You want to take a call on it. 2426 02:00:14.000 --> 02:00:16.199 Yeah, absolutely, I'll need you to speak with a caller first, 2427 02:00:16.239 --> 02:00:18.039 because I have to confess to missing most of his 2428 02:00:18.159 --> 02:00:19.920 call because I was on the phone with Walmart. 2429 02:00:20.000 --> 02:00:21.840 Oh, I can't wait to hear that update. In fact, 2430 02:00:21.840 --> 02:00:27.840 hold on, hold on, man hold everything. Gilbert Dmitri's gonna 2431 02:00:27.840 --> 02:00:30.720 talk to you during break we come back. The Walmart 2432 02:00:30.760 --> 02:00:35.479 thing was crazy. Lady walks in and basically a woman 2433 02:00:35.560 --> 02:00:37.840 walks up to her in Walmart and says, I don't 2434 02:00:37.840 --> 02:00:40.039 have any money. My kids are hungry. I've got three 2435 02:00:40.079 --> 02:00:43.279 cans of formula. Can you help me? The lady's nice enough, 2436 02:00:43.319 --> 02:00:46.680 she agrees to pay for the formula while they're still 2437 02:00:46.720 --> 02:00:49.439 walking around the store, heading up to the front. Every 2438 02:00:49.520 --> 02:00:53.279 time the woman turns around or whatever, meaning the lady 2439 02:00:53.279 --> 02:00:56.800 that got scammed, the woman that's scamming, or keeps throwing 2440 02:00:56.840 --> 02:00:59.960 stuff into her grocery cart. An example would be Claire 2441 02:01:00.159 --> 02:01:04.079 to medication. Maybe some gift cards, I don't know, different 2442 02:01:04.119 --> 02:01:07.279 things equaling four hundred and five hundred and seventy dollars. 2443 02:01:07.640 --> 02:01:09.720 So the bottom line is the old woman and she's 2444 02:01:09.760 --> 02:01:13.960 a woman at risk possible dementia over seventy years old. 2445 02:01:14.439 --> 02:01:17.439 The bottom line is this, she got taken by this 2446 02:01:17.760 --> 02:01:20.520 person for five hundred and seventy dollars. And we know 2447 02:01:20.600 --> 02:01:24.800 what happened because Walmart later on pulled the surveillance and 2448 02:01:24.880 --> 02:01:28.039 they actually acknowledge this as a problem in Walmart stores 2449 02:01:28.119 --> 02:01:32.000 right now or in some Walmart stores that these gypsies, 2450 02:01:32.039 --> 02:01:35.359 and I'll use the word gypsies are literally ripping people 2451 02:01:35.439 --> 02:01:39.720 off with this scam. So she got screwed. Dmitri got 2452 02:01:39.760 --> 02:01:44.079 through to Walmart. We're gonna find out what happens after this. 2453 02:01:50.239 --> 02:01:53.479 Go with a sure thing Denver's Best Roofer Excel roofing 2454 02:01:53.600 --> 02:01:54.159 dot com. 2455 02:01:54.199 --> 02:01:56.239 You don't pay a cent until you're content. 2456 02:01:59.600 --> 02:02:03.159 Time for insurance check up free, no obligation comparison call 2457 02:02:03.279 --> 02:02:06.560 Compass Insurance paying too much your coverage at dozens of 2458 02:02:06.600 --> 02:02:09.560 insurance companies find out now three all three, seven, seven 2459 02:02:09.560 --> 02:02:12.359 to one help. You'll think you're his only customer when 2460 02:02:12.359 --> 02:02:14.840 you choose Frank Durand the real estate man dot com 2461 02:02:14.880 --> 02:02:18.000 to list your home with Remax Alliance three all three 2462 02:02:18.079 --> 02:02:23.520 nine two zero sixteen twenty two all. 2463 02:02:23.520 --> 02:02:26.920 Right three on three seven one three eight two five five. 2464 02:02:27.159 --> 02:02:30.119 I gotta go to this update. I gotta recap real quick. 2465 02:02:30.159 --> 02:02:34.920 Bottom line is some gypsy's basically screwed this poor old 2466 02:02:35.000 --> 02:02:39.520 lady that's possibly got dementia in Walmart. They talked her 2467 02:02:39.520 --> 02:02:43.079 into buying some baby food or baby formula and ended 2468 02:02:43.159 --> 02:02:45.880 up getting her for five hundred and seventy bucks. Who 2469 02:02:45.920 --> 02:02:48.720 did you talk to at Walmart? Deputy Demetri hi Mark? 2470 02:02:48.840 --> 02:02:51.119 Just a few minutes ago, the store manager at that 2471 02:02:51.159 --> 02:02:54.199 particular store called me back and we had a conversation 2472 02:02:54.279 --> 02:02:56.439 about it. I was very surprised to find out that 2473 02:02:57.079 --> 02:02:58.920 he's never He hasn't heard of this event. 2474 02:02:59.079 --> 02:03:02.159 He has not heard it. No, so he First of all, 2475 02:03:02.319 --> 02:03:03.880 they said the video was pulled. 2476 02:03:04.279 --> 02:03:07.560 Yeah, so it sounds like the security department didn't communicate 2477 02:03:07.600 --> 02:03:08.600 this to the store manager. 2478 02:03:09.079 --> 02:03:09.279 No. 2479 02:03:09.279 --> 02:03:11.319 No, but okay, well it might be like a normal 2480 02:03:11.399 --> 02:03:13.039 everyday occurrence of it that store. 2481 02:03:13.159 --> 02:03:14.119 So what did he say? 2482 02:03:14.319 --> 02:03:18.239 So he's going so I politely asked him to humbly 2483 02:03:18.439 --> 02:03:20.880 requested him to consider issuing a gift card to the 2484 02:03:20.920 --> 02:03:24.560 eld early lady because the scam drained her and literally 2485 02:03:24.600 --> 02:03:28.239 her entire disability check for the month. Oh my god, Yeah, 2486 02:03:28.239 --> 02:03:31.000 this is this has a tremendous impact. So he told 2487 02:03:31.000 --> 02:03:32.720 me that he needs to look into this, and I 2488 02:03:32.760 --> 02:03:34.880 believe him. Of course, I didn't expect an answer right 2489 02:03:34.880 --> 02:03:37.960 on the spot, so he needed some details. I gave 2490 02:03:38.039 --> 02:03:40.840 him the caller his name and cell phone number. He 2491 02:03:40.920 --> 02:03:44.159 told me he's going to immediately call her, get the details, 2492 02:03:44.199 --> 02:03:46.760 start researching, and then he's going to call me back 2493 02:03:47.199 --> 02:03:48.159 once he Completeshi. 2494 02:03:48.399 --> 02:03:50.880 I think Walmart, honestly, I think they're going to do 2495 02:03:50.960 --> 02:03:54.680 the right thing, and I don't think they owe anything. 2496 02:03:54.800 --> 02:03:58.279 I agree they did nothing wrong here. She got scammed 2497 02:03:58.279 --> 02:04:02.479 inside the store. I've been in a Walmart, Dmitri where 2498 02:04:02.840 --> 02:04:06.560 somebody was staring at gift cards and they looked dazed 2499 02:04:06.600 --> 02:04:09.479 and confused. And I walked up and I said, can 2500 02:04:09.520 --> 02:04:12.359 I help you find something? And I don't work there, 2501 02:04:12.920 --> 02:04:15.720 And at the same time I walk up, and employee 2502 02:04:15.720 --> 02:04:18.079 walked up and the guy said, well, I was told 2503 02:04:18.079 --> 02:04:21.279 to buy five of these whatever these were, And the 2504 02:04:21.359 --> 02:04:25.640 employee actually jumped in and said, no, no, someone's trying 2505 02:04:25.640 --> 02:04:28.680 to trick you and went into this whole bit. So 2506 02:04:28.800 --> 02:04:31.640 I know Walmart does get trained for stuff like that, 2507 02:04:32.279 --> 02:04:35.319 but you know what, we're a Walmart town. What do 2508 02:04:35.359 --> 02:04:38.039 I mean by that? Who do you think owns these them? 2509 02:04:38.039 --> 02:04:39.560 They're Broncos out here. 2510 02:04:39.680 --> 02:04:42.159 Oh of course. So I mean they have quite a presence. 2511 02:04:42.520 --> 02:04:44.199 They got a hell of a presence out here. And 2512 02:04:44.239 --> 02:04:48.520 I bet there's a market manager, a market manager, possibly 2513 02:04:48.600 --> 02:04:53.119 a store manager JJ or somebody else. I'm just making 2514 02:04:53.199 --> 02:04:56.800 names up here, Ellis. I'm just saying that might be 2515 02:04:56.880 --> 02:05:00.720 able to come through with this five hundred and six dollars, 2516 02:05:01.159 --> 02:05:03.319 I hope. So, I think Walmart's one of the best 2517 02:05:03.319 --> 02:05:04.079 companies out there. 2518 02:05:04.079 --> 02:05:06.720 I'll say that the gentleman I spoke with really took 2519 02:05:06.760 --> 02:05:09.960 this matter very seriously, and he didn't tell me no 2520 02:05:10.079 --> 02:05:12.159 right on the spot. He's going to educate himself on 2521 02:05:12.199 --> 02:05:12.760 this issue. 2522 02:05:12.800 --> 02:05:15.199 And you might hear back from the market manager as well. 2523 02:05:15.399 --> 02:05:17.279 Yeah, yeah, left him a message as well. 2524 02:05:17.159 --> 02:05:20.920 Hey, Dave, what's going on with your license plates? 2525 02:05:21.800 --> 02:05:22.000 Well? 2526 02:05:22.119 --> 02:05:29.119 Mark, Yes, sir, Yes, Dave, David, Yeah, Mark. 2527 02:05:31.960 --> 02:05:34.680 I wanted to ask this question for tonks that once 2528 02:05:34.760 --> 02:05:36.960 on time I heard it he was on help these 2529 02:05:37.000 --> 02:05:41.920 event people from Venezuela. Okay, I guess I'm donated a 2530 02:05:41.960 --> 02:05:43.359 car and he wanted it for them. 2531 02:05:43.920 --> 02:05:45.720 Dave, hold on a second, let me let me take 2532 02:05:45.760 --> 02:05:48.279 this break. I'm up against it. Put your thoughts together. 2533 02:05:48.640 --> 02:05:53.479 You've been holding for fifty minutes and you're not spitting 2534 02:05:53.520 --> 02:05:56.279 anything out. But I do want to hear what your question. 2535 02:05:56.399 --> 02:05:57.239 Your comment is. 2536 02:05:57.640 --> 02:06:00.720 Right after this, go with a sure thing vers best 2537 02:06:00.800 --> 02:06:02.760 roofer Excel Roofing dot com. 2538 02:06:02.840 --> 02:06:04.840 You don't pay a cent until you're content. 2539 02:06:08.199 --> 02:06:11.760 Time for an insurance checkup free no obligation comparison call 2540 02:06:11.880 --> 02:06:15.199 Compass Insurance. Pay too much your coverage at dozens of 2541 02:06:15.199 --> 02:06:18.159 insurance companies find out now three oh three seven seven 2542 02:06:18.199 --> 02:06:20.960 to one help. You'll think you're his only customer when 2543 02:06:20.960 --> 02:06:23.479 you choose Frank durand the real estate Man dot com 2544 02:06:23.479 --> 02:06:26.560 to list your home with Remax Alliance three oh three 2545 02:06:26.680 --> 02:06:28.359 nine two zero sixteen twenty two. 2546 02:06:30.600 --> 02:06:33.600 All right, three oh three seven one three eighteen five five. 2547 02:06:33.600 --> 02:06:35.880 I got to dive right into this, Dave. I was 2548 02:06:36.039 --> 02:06:38.520 asking Kelly what your question was. Tell me if I 2549 02:06:38.520 --> 02:06:41.640 got the question correct. You want to know if somebody 2550 02:06:41.680 --> 02:06:45.600 with an out of the country license can register a 2551 02:06:45.640 --> 02:06:50.279 car in Colorado. Is that your question? Yes, okay, The 2552 02:06:50.359 --> 02:06:54.880 answer from everything I'm seeing is yes, you can. You 2553 02:06:55.039 --> 02:06:59.159 absolutely can. It says you'll need some documentation besides that 2554 02:06:59.319 --> 02:07:03.359 out of the country license, the vehicle's title, or a 2555 02:07:03.439 --> 02:07:07.600 current out of state registration of ven verification if the 2556 02:07:07.800 --> 02:07:11.560 vehicle was titled in another state, proof of insurance, proof 2557 02:07:11.600 --> 02:07:16.279 of address, proper identification, which I am not sure what 2558 02:07:16.479 --> 02:07:19.000 that comes down to, but it says yes, as long 2559 02:07:19.000 --> 02:07:22.560 as it's proper identification, you can do. You know someone 2560 02:07:22.680 --> 02:07:23.840 having trouble doing it. 2561 02:07:25.159 --> 02:07:28.920 Dennis Thlot people friends of mind, you have Venezula driver license. 2562 02:07:28.920 --> 02:07:31.479 They went down here, they have auto insurance missions and 2563 02:07:31.520 --> 02:07:33.239 they won't not give them flights because they say you 2564 02:07:33.279 --> 02:07:34.680 need a Colorado drive license. 2565 02:07:34.720 --> 02:07:37.359 Well, you definitely don't need a Colorado driver's license. So 2566 02:07:37.399 --> 02:07:40.159 I don't know why they're saying that. But whether or 2567 02:07:40.199 --> 02:07:43.960 not they have proper id meaning they're Venezuelan license, that 2568 02:07:44.159 --> 02:07:47.119 I can't answer the question to. But I can tell 2569 02:07:47.159 --> 02:07:50.000 you this right now. I you know, if I lived 2570 02:07:50.000 --> 02:07:53.119 in California, I can come register a car in Colorado 2571 02:07:53.279 --> 02:07:57.319 with my California license And it literally says at Colorado 2572 02:07:57.439 --> 02:08:01.239 dmv uh. Basically you can do it if you're from 2573 02:08:01.279 --> 02:08:05.760 another country. So I don't know what else the deal is. Man, 2574 02:08:05.920 --> 02:08:08.439 We're not talking about getting a license. We're talking about 2575 02:08:08.520 --> 02:08:11.159 registering a car. Correct. 2576 02:08:11.720 --> 02:08:11.800 Ye. 2577 02:08:13.119 --> 02:08:15.520 They must not just know who these people are. They 2578 02:08:15.640 --> 02:08:20.359 must not trust whatever identification they have. I mean, really, 2579 02:08:20.399 --> 02:08:23.239 in Colorado, you could probably register an Apple if you 2580 02:08:23.279 --> 02:08:25.680 wanted to. I mean, honest to God, they'll give a 2581 02:08:25.720 --> 02:08:28.760 license to anybody. So, I mean, I'm not sure what 2582 02:08:28.840 --> 02:08:30.880 to make of it. I'll tell you what. They'll leave 2583 02:08:30.920 --> 02:08:34.800 your information with Kelly, and I'll pass it on to 2584 02:08:34.920 --> 02:08:38.800 someone I know that's helping a family out like that, Okay, 2585 02:08:38.840 --> 02:08:40.800 And I'm going to see if he's got any information. 2586 02:08:41.159 --> 02:08:42.840 And as you know, that's Tom. I'm going to see 2587 02:08:42.840 --> 02:08:46.640 if Tom ran into this issue at all, and I 2588 02:08:46.680 --> 02:08:50.760 will have Tom email you directly. John Fuller Fuller Law 2589 02:08:50.840 --> 02:08:53.880 loved having you in parting words. I mean, really we 2590 02:08:53.960 --> 02:08:57.760 talk about personal injury. I want to say something. A 2591 02:08:57.800 --> 02:09:01.640 lot of people wait too long after an accident. How 2592 02:09:01.640 --> 02:09:04.760 many people do you think right after that jarring experience 2593 02:09:04.800 --> 02:09:07.079 of a bad accident, you know, you get out of 2594 02:09:07.079 --> 02:09:09.399 the hospital, you're finally back at home or out of 2595 02:09:09.439 --> 02:09:12.239 the er, and you might think, oh, Okay, in a 2596 02:09:12.279 --> 02:09:14.760 few days, I'm going to feel better. But how long 2597 02:09:14.800 --> 02:09:17.000 do injuries take to show up? I mean, I know 2598 02:09:17.279 --> 02:09:20.479 that's basically a crystal ball question, but I mean there's 2599 02:09:20.560 --> 02:09:22.359 people that think they're going to be better in a 2600 02:09:22.359 --> 02:09:26.239 few days and weeks later they're still in pain. 2601 02:09:26.399 --> 02:09:29.520 I mean, like for real, Yeah, I think most people, 2602 02:09:30.159 --> 02:09:33.079 you know, most people just have this attitude that I'm 2603 02:09:33.119 --> 02:09:35.079 gonna be okay and it's all going to work out. 2604 02:09:35.119 --> 02:09:37.079 And they wake up and the very first thing that 2605 02:09:37.079 --> 02:09:40.600 they're really concerned about is the property damage. Really and truly, 2606 02:09:40.640 --> 02:09:43.119 you need to be concerned about the damage to you. Yeah, 2607 02:09:43.119 --> 02:09:46.600 we'll get the property to sort itself out. Yeah, that's it, folks. Listen, 2608 02:09:46.680 --> 02:09:49.600 any questions you have, John's happy to answer them when 2609 02:09:49.600 --> 02:09:52.479 it comes to personal injury. Three oh three, five ninety seven, 2610 02:09:52.880 --> 02:09:55.840 forty five hundred, John Fuller, Fuller Law, Dmitri. 2611 02:09:56.039 --> 02:09:59.119 Thank you. We're gonna have updates hopefully tomorrow on Walmart. Scott. 2612 02:09:59.159 --> 02:10:02.640 Thank you, thank you, Dragon, thank you. See you tomorrow.