Speaker 1: What's going on. Thank you so much for listening to
this podcast. It is heard live every day from noon
to three on WBT Radio and Charlotte. And if you
want exclusive content like invitations to events, the weekly live stream,
my daily show prep with all the links, become a patron,
go to dpeakclendarshow dot com. Make sure you hit the
subscribe button. Get every episode for free right to your
smartphone or tablet. And again, thank you so much for
your support. Last hour we talked about the DMV, among
other topics. I do have some more on the DMV,
because I did say that they are they're looking to
make some changes for us. Yeah, some good changes, we
are told. I think it's going to streamline and UH
and improve efficiency at the DMV, which honestly, like there
is you really can only go one direction at this point,
I think. So we'll see how it goes.
Speaker 2: Now.
Speaker 1: I have been urged wait on Twitter. I have a
peak tweet from the URN who says, don't you say it?
Twelveh one, hunt you down? You ruined my place to go.
Now I'm fighting till the last minute. I had to
wait around for voter id their turn. I don't follow
all of that, but I think so in the past,
I have divulged the office that I went to, and
then I was attacked savagely, I think inappropriately for identifying
the DMV office that I went to, and because I
got in very quickly, I got an appointment and I
got my renewal, and then people were like, don't tell
people where to go, and they blame me. Now because
this office is overrun. That is not my fault. That
is the fault of more people moving into that county
and the area and then being able to get in
for the appointment. So I am not although I do understand.
You know, there is a you never tell people where
the best sledding hill is. You never tell people where
the best fishing hole is, okay, because if you tell
people where it is, then everybody else is going to
go there. The tragedy of the commons ensues, and now
it's ruined. Okay, So but oh all right, the tragedy
of the commons. That is, like in the olden days
they had the big patrograss because like in medieval England,
they didn't have any property ownership, which is kind of
similar to the way it is now. But they didn't
have any area to graze their sheep and their goats
and whatever else they were trying to have out grazing.
And so, you know, the kings or whatever, the vassals,
they were like, Okay, we're going to go ahead and
make the commons for people, so you can go to
the commons and you can graze your your flocks out
on the commons. Well, problem is nobody owns them because
they're commons, and so without any sense of ownership among
any of the people, they don't care. So they overgraze
the commons and then there's no more food, there's no
more grass for the flocks to eat, and then you
gotta slaughter all your herds. So that's the tragedy of
the commons. And so that's essentially what the fishing hole
and the sledding hill and the DMV office is about.
When you know there's no people take advantage of it. Again.
You know who these people are. You drive around them
all the time on the roads. You know that they
are jerks. Okay, So I apologize for identific because then
I said I went all the way up to Hickory,
but that I didn't choose that place. I wasn't trying
to identify the fishing hole here. I just said that.
I went online and that was the first appointment that
I could get, and I tried to find one that
was within you know, two hours of Charlotte, and that's
the earliest one I could get. And then I had
to take it day off of work so I could
make the drive up there. Wait in the car for
fifteen minutes because I was early, and you're not allowed
to check in early, so I had to wait in
the car for fifteen minutes. And then I got my
eyesight checked. Yep, I'm not blind. Col here's your license done.
It took I waited in my car longer than the appointment.
All right, let me go and talk to Jennifer. Hello, Jennifer,
welcome to the show.
Speaker 3: Hi. How are you hey?
Speaker 1: I'm all right? What's going on?
Speaker 4: So?
Speaker 3: I went to the DMV this morning after listening to
you just say what you just said. I don't know
if I want to tell you which one I went to.
Speaker 1: Well, you know what, you already used it, so it
doesn't matter for you anymore, so you could say you're right.
Speaker 4: So I.
Speaker 3: Went to the one in Kannapolis. Yeah, got there about
eight forty five and there was probably about eight people
in line outside and probably I don't know, maybe fifteen
inside already, but I'm assuming just by when I walked in,
how many chairs are there? And I had to get
my real ID because obviously I'm flying this summer and
I need to you know, that's what you have to have.
So I waited maybe about twenty minutes in line, and
one of the ladies came out and said, you know,
what are you here for? They asked different people, and
there was probably in that twenty minutes there was probably
ten people that wind up behind me. I actually brought
one of my chairs because I sat on the sidewalk
because I knew I was going to sit there for
a little bit. She took a couple of elderly people
that were waiting in front of me, and then maybe
about twenty minutes later, another lady came out and asked
me specifically what I was there for, you know, along
with the people in front of me, said real ID,
and she said, do you have your documents? I said yes,
And because I went online prior and saw all that
walked in and he checked me in, she'd like let
several people come in, as you know, could even though
they don't take walkins until noon, but you're still in line,
and they kind of, you know, worked you in and
she said, you're going to have to wait there, wait
till your numbers called. You know, the appointments go first.
I was walked back there when my number was called,
got my real ID, which was very easy because I
have the documents, and walked out. And when I walked
out it was ten twenty so and I got there
at eight forty five and I didn't have an appointment. Now,
when I was in line, I went ahead a mat.
I kept looking because I've been looking for several months
now just to get an appointment, and I was there
was a few in Charlotte that were opened on Monday
when I was sitting in line, because if they don't confirm,
then you know, the originals are deleted. So I have
I didn't have a bad experience. I'm hopeful.
Speaker 1: Well, no, you just had to wait an hour and
a half because you couldn't get an appointment right right.
And that's the problem because and had you been later
in the line, you might not have ever you could
have waited. And this happened to my sister in law
with her son, my nephew. They went to try to
get a learner's permit for him and they waited for
like six hours and never got in.
Speaker 3: Yes, and now Albumorrow is really good about if you
do wait, because I had to do that with my
child last year when they were getting their learners permit.
If you do wait, and you get to the point
where it's the end of the day, and yes, you
know it's hard that you have to wait that day,
but they will tell you, okay, hey, you will be
first in line if you come back tomorrow, and we'll
go ahead and take you because we weren't able to
see you today.
Speaker 1: How do they know that you would be first in line?
Speaker 3: Well, because in Albumarrow, you line up on the sidewalk
and then they'll come out continue you know, here and
there and say, okay, what are you here for? What
are you here for? And they they told me, they said,
just let us know as soon as you get here,
or you can always knock on this side door and
let us know that you're here and then you can
go in and wait in the chairs.
Speaker 1: So yeah, but so they but there's no record that
you were actually there.
Speaker 3: No, But it's it's the same people that work there
every day, so they kind.
Speaker 1: Of maybe remember you, maybe not, yeah, right.
Speaker 3: And then they have they have to wait times posted
online as well.
Speaker 1: So but so you know how much of your life
you're wasting? Right, No, that's good, that's helpful.
Speaker 3: Yeah, And that's the key, because the D and V
and with all of that, you are you are wasting time.
Speaker 1: Right, Yeah, think about all of the more productive things
you could be doing, like doom scrolling for cat videos
on your TikTok, right, like this is what we have
to sacrifice.
Speaker 4: Yeah, absolutely, all.
Speaker 1: Right, Jennifer, I appreciate the uh, thanks for the intel.
They all right, take care. I got a message on
Twitter a success story. My husband needs a real ID,
my son needs his learner's permit. I have been refreshing
the DMV screen for two months, just about daily. I
successfully got them an appointment on the same day and
same time at the same place, a mere two hours away.
Diamond in the rough experience. But I was relentless in
refreshing the screen to get my way. Now we just
have to go to the appointment in the summer. Thanks
for the four day confirmation tip, because I have I
had no idea that was a thing. I do not
want to lose this appointment. We are taking off work
to go to this well I guess not a success
quite yet story because we have not gone to the appointment,
but getting the appointments has been crazy, like nothing available
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that'll last a lifetime. Doug, Welcome to the program. Hello Doug,
hey man, what's up under?
Speaker 2: Riding around in this old long trut looking down? But
I can I'm just don't understand. Let me explain something
to you. I didn't graduate, hass go I drive along? True? No,
I've been married three times. That tells you I ain't
the smartest person in the world. But this fact that
you got to have a license to get on the airplane,
you ain't got to have one to vote is crazy.
Speaker 1: It does seem to be a bit of a disconnect.
I think the argument would be that there's no constitutional
right to drive versus voting. I think that's that that
would be their argument.
Speaker 2: Some people need to get their rights taken away. If
they got them, I'll tell you I'm not here all
day long. Make some fools at him.
Speaker 1: Oh, I can confirm there are definitely fools on the roads.
I'm usually surrounded by them everywhere I drive. But Doug,
I appreciate the calls stay safe there. Oh. This is
a reference to the twelve oh one am of the
twelve oh one reference where one tweeter said, don't say
it twelve oh one. I did not know what that meant.
Apparently in a follow up tweet from somebody else from
chooch that's their name. I don't pick these people's names.
They do, okay, says twelve oh one am. All the
appointments open up online. I mean, yes, they are three
months out, but they're there, so that's what you could do. Also,
you be online at midnight and when the next wave,
so when they open up the next day's appointments, you
can try to jump on and find the appointment. This
is the This is a huge problem too. It's like,
and I have encountered this in various aspects over my life.
It's like the designers never consult with the end end users,
and so the user experience suffers. And that is the
case with the DMV platform. Right, you have to go
and click on every individual office to find it's their
own calendars. Right, There's no there's no way to just say, like,
show me all of the all of the appointments that
are available to me in a list or something, or
on one calendar, show me all of the open appointments
within you know, one hundred miles of my location or something.
You got to go and click on the individual counties
and then that opens theirs their calendar and when you're
looking at their calendar, then you're like, oh, no appointments there,
So you got to back out. You got to scroll
back down because it's always like it would revert you
back to like the top of the page, and so
you're scrolling down to find these other offices and stuff.
So yeah, it's it's not user friends, and this is
not like cutting edge technology right for booking appointments. This
stuff exists across all sorts of other platforms. Jeff says.
Picture of future where DMV wait times are relics of
the past. Digital IDs replace driver licenses, renewals, registrations and
titles happen online supported by cutting edge, secure tech. That's
the future we believe North Carolinians deserve and the one
we will continue working to build. This is an op
ed at the Charlotte Observer by Michael Lazara. He's a
Republican from Onslow County. Along with Senator Vicky Sawyer from
Ayerdale County in Mecklenburg County, they are co chairs of
the Senate Committee on Transportation. They want a streamlined, efficient DMV.
A significant part of that future, they say, rests in
conducting most DMV transactions online. Renewals, license applications, title transfers
should be available accessible online. With reliable digital options, North
Carolinians could handle up to ninety percent of their DMV
interactions from home. A key piece of this modernization is
the introduction of digital driver's licenses secured by advanced encryption.
A digital license stored on a smartphone offers the same
legitimacy as a plastic card, but without the hassle of
losing or replacing it. Several states are already testing this approach,
and North Carolina is on its way to become a
leader in protecting personal privacy while improving convenience. HA joke
is on you. I've already had all of my information
stolen years ago. You're too late to that party. We
can also rethink how we use license plates and inspection stickers.
Emerging digital plate tech could simplify renewals, prevent fraud, and
provide real time updates if necessary. The annual inspection requirement
for new vehicles deserves fresh scrutiny. A twenty twenty three
model car is unlikely to have emissions problems, and law
enforcement already ensures compliance with state law on window tending
and other modifications. Reassessing these mandates would save time and resources,
and they have the license plate reader tech. All right,
if you're listening to this show, you know I try
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only helps my podcast, but it also supports ground News
as they make the media landscape more transparent. Russ sends
me a message saying I don't have any problems with
DMV because I live in South Carolina. However, the real
ID thing I took one of my sons to get
his license. They asked if we wanted to get our
real IEDs and we said sure. Despite having my existing license,
conceal carry permit, a military contractor badge indicating secure clearance,
and a bank statement with both my name and my
son's name on it, I apparently did not have everything
I needed to verify my identity. So then she went
to my son, who, because he's under the age of eighteen.
She said that I, as the parent, could vouch for
him for the real ID. Yeah, that tracks, That makes sense, Mike.
Welcome to the program.
Speaker 4: Hello Mike, thank you for taking my call for sure
what I'm about? What I'm about to tell you? You can't
make up? All right? So last year, about this time
last year, my wife and I had already gotten her visis.
We'd never traveled abroad. Told we need to get our
real ID. So we go to the local DMV office here,
not gonna name the county because I got to go
back in a couple of months my license.
Speaker 1: That's smart.
Speaker 4: So anyway, I go in with proper forms documents, need
to get real oued go to the d MV examiner.
After standing there about two hours, and he goes, what
can I do for you? I said, I need to
get my real ID. Why, well, I'm traveling abroad later
in the fall. And I'm told I need it. No,
you don't. No, what do you mean? I don't? No,
you don't, I said, what do you mean? I don't. Oh,
don't worry about all that that's going to go away?
I said, excuse me, what do you mean it's going away?
Basically to paraphrase everything he was saying. It was a
scare taxi. It's now gonna at the time it won't
be required. This is all going to go away. I said,
are you kidding me? He goes, no, I'm serious. I said,
I'll tell you what. I'm not gonna take that chance.
I need to get my real ID. So I called
body of mine American Airlines talk to an attorney of
mine who travels abroad. He said, you better be glad
you got your real ID because it's cod of.
Speaker 1: Me right, it's right now. Look, I understand a certain
amount of shall we say, skepticism that they are actually
going to start enforcing it on May seventh, because they
have constantly bumped this and enforcement deadline back for you know,
almost two decades. So it I mean, I understand why
you might be skeptical of it. But for for a
d MV employee to act like they've got some sort
of inside information at the federal level on whether they're
going to accept this at the airports, that's nuts.
Speaker 4: He was almost frustrated with the fact that I was
requesting this, and I'll be honest, it kind of yielded
me because I'm saying, I want to do the proper thing,
whether you want me to do it or not. I
want my real idea. But that wasn't I got the
real idea, and thank goodness, said did. Now. Of course
I'm going back in a couple of weeks, hopefully to
get my license renewed without issue. But let me tell
you this, you.
Speaker 1: Don't need to do that, Mike. They're doing away with
all that. Don't worry about it.
Speaker 4: But yeah, although I've got the real ID, and they say, well,
all you need to do is bring your your your
driver's license, inner your real idea and we'll reissue it
for you. I'm still taking those documents. I'm don't take
a chance on them tailing me. Oh just because you
have real ID, you still need documents.
Speaker 1: Yeah, so you're going in for your renewal, not a duplicate, right,
So you're right, Which is so bizarre to me because
when I went from just the normal North Carolina license
and I got the real ID, I got my picture taken,
I had to produce all of this information and they
didn't count that as a renewal. They counted it as
a duplicate. And that's exactly what they did to you.
Apparently too, which is now you got a quote duplicate,
but it's not a duplicate because you had all of
your information. The only thing, if I remember correctly, the
only difference that you're going to experience in this appointment
versus your real ID one besides the bad advice, is
an eye check. They're going to make you look through
that thing, you know, and read the letters. That's it,
to test your eye sight. That's I think that's going
to be the only practical difference to count as a
renewal versus a duplicate license.
Speaker 4: It's it's, uh, well, you know, whether you're for I
think it's a great thing. I'm all for it. You know,
I'm not a conspiracy theoris or whatever. I'm just glad
you're doing it. Just be honest with tea.
Speaker 1: The real ID. Yeah, the real idea, if I mean,
I mean, if it is actually more secure, I guess sure.
But you know, it's hard for me to believe that
this was a vital security issue considering they kept delaying
it for twenty years. You know that good That kind
of undermines their point.
Speaker 4: Yeah, thank you so much.
Speaker 1: All right, you two appreciate it. It's it's the it's
it's like so much of this stuff, A lot of
it is theater, you know. Now. About a month ago,
a month and a half ago, the North Carolina House
Oversight Committee held a hearing on the North Carolina DMV,
and they dragged in front of the committee Wayne Goodwin.
Wayne Goodwin, the commissioner of the North Carolina DMV, and
he announced they're either like right before or the day
after something, that he is stepping down when his term ends,
having led the DMV since twenty twenty two. And he
made the announcement when the State Auditor's office announced that
they were going to do an audit of the North
Carolina DMV. Who's Wayne Goodman A Goodwin? Alright? So spring
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all the details that createavideo dot com. Wayne Goodwin who
is the Commissioner of the North Carolina Division of Motor Vehicles.
Wayne Goodwin is the former Insurance Commissioner of North Carolina
and he was also the former chairman of the North
Carolina Democrat Party, which I don't want to assume that
that's how he got the appointment post. But in twenty
nineteen he was raising money and he was going to
run again for insurance commissioner, but then he I don't
think he did, and then then he got the post.
So from Cooper he was a political appointment to run
the DMV, And so he went in front of this
House Oversight Committee a couple weeks back, and the House
Majority leader in the committee, co chair, Representative Brandon Jones, Republican, said, quote,
under your tenure, the DMV has been one of the
most dysfunctional agencies in state government. Goodwin blamed the two
and a half million people moving to the state in
such a short time span. He blamed the need for
more staff and offices, employees being overworked and underpaid, and
the need for more modernization. Has the reasons for the
long wait times in line and waiting for months to
get an appointment. Goodwin also begrudgingly accepted responsibility after Jones
repeatedly asked him who was responsible for the DMV failures
over the last three years. Quote, as Harry S. Truman
would say, the buck stops with me. But I think
any reasonable person that I know know that I'm not
running the entire DMV. But I am the commissioner. And
Brendan Jones says, so you're the head, so you take
responsibility for the failures, and he said, I take responsibility. Fine. Fine.
Representative Harry Warren asked if the DMV could have split
shifts be opened later in the evening to accommodate people
getting home from Workwin said they did look at that,
but that would require more employees to be hired. Jones
asked again why things like the online appointment portal haven't
been fixed for the past three years. They're very popular,
Goodwin said, and there's only so many twenty minute time
blocks in the given day. The insurance Commissioner doesn't have
the power or authority to add more minutes to a day.
Only God Almighty can do that. So that's it. So
that's the kind of leadership we have had at the DMV.
It's like going to take an act of God to
make this any better. Guys. Representative Alan chesher Chesser Sorry
from Nash County Republican questioned why the DMV contracted a
vendor that could not comply with state law requiring IDs
to be printed in color, which in turn led the
state to have to go out and buy more equipment
for the vendor to be able to print in color
that cost taxpayers more. Goodwin said, I was unintentional, total mistake.
Speaker 4: But.
Speaker 1: But you ran an RFP for that, a request for proposal, right,
you guys looked at the service contracts. Chesster disagreed, stating
that Goodwin himself had previously testified that he hoped the
General Assembly would be amenable to changing the law. So
that's the oh man, we gave this contract to a
vendor who can't do it in color, so we're gonna
have to buy them all this new equipment. Or you know,
maybe you guys could change the law to allow black
and white photos too. It's so on brand for the DMV,
Goodwin touted, Hey, look, we got nine kiosks in various
locations around the whole state. Nine kiosks that have produced
twenty seven hundred transactions per month. He said that they
would like that number to grow to twenty two kiosks,
but there would need to be forty five hundred transactions
a month in order to justify the kiosks. So far,
twenty one thousand people have taken advantage of the kiosks.
There were also just under a million people who used
the online portal last year or Sorry in twenty twenty three,
leaving him to comment that the lines and the wait
times that the DMV offices would have been much worse
if the twenty one thousand people or the million people
didn't use those alternate methods. Representative timoth Reader, a doctor
Republican from pitt asked why there wasn't a dashboard for
the public to see wait times for different DMV locations.
Goodwin said, I can give you a sublink for that.
But readers said, well, why is in on the website, Like,
if you have the if you have a sublink, you
have the ability to show this information. Why are you
not showing the information to the users. Or is this
some sort of like like a commy party kind of
thing where it's like the party leadership they get access
to the sub link so they can see and they
get to use that portal. Goodwin said he didn't write
the website code. I'm out of coder, So yeah, it's
beyond my abilities as the commissioner. You know. It's just
this guy's got this guy's got a case of the
not my fault. McFadden's sounds like he going on to
say that, I guess what I'm asking you is, if
you are not the one who can authorize to put
data on your website, who is it that we need
to ask that question? Goodwin said, you probably got to
ask my boss, North Carolina Department of Transportation Secretary Joey Hopkins.
So the Secretary of Transportation, he can put a sub
link on your website, but you, the guy in charge
of the website, you cannot. Okay, that makes sense. Meanwhile,
you got these license plate readers. I saw this press
release from Lincoln County Sheriff's office the other day. They're
in the process of installing thirty license plate recognition cameras
across the county to solve and reduce serious crime. Flock
Safety cameras. That's the company Flock. They're contracted using drug
assets caizure funds, not tax dollars. These cameras send a
real time alert to law enforcement when a stolen car
or known wanted suspect of felony crime from a state
or national crime database is detected. They also send out
alerts for a tag number connected with a missing person,
an Amber alert or a Silver alert. So do we
have we got the technology to be scanning people's license plates,
So why not have that ability for cops to scan
the license plates to see if the car is due
for inspection, If they are overdue for inspection, right, doesn't
that seem to be like a better use than making
everybody like having DMV issue the stickers and all that stuff.
You just enter it into the system, although that does
require them to enter it into the system. So but hey,
if they're able to crack down on the fake license
plates with the tech, like, I'm all for it. I am.
It's I am surrounded by people with temporary tags everywhere
I drive. I don't understand, like this is a new thing.
And then I read this piece over WSOCTV that apparently
you can get these things in like a day or
two and they're fakes, and that's what people have been doing.
So like, I guess, chances are you see those temporary tags,
chances are they might not be real. Drivers have spotted
the same fake temporary plate on twenty cars in an area.
One photo even showed two drivers side by side with
the identical fake plates. This is an area of focus
for the Union County Sheriff's office, who said that there
is one plate that they have picked up ninety times,
same plate. Some people just they pay the printer of
that fictitious plate sixty bucks and they're there. Apparently you
could find this stuff online. The seller says online that
they can register the vehicle's information to their system to
generate the plate, and the tag would be sent in
a PDF format and you just print it and then
slap it on your car. It yeah, like crack the
whip on these people. I don't know why this angers
me so much. I just I don't. I know that
they're gonna end up in the DMV lines too. Gosh,
it's a conundrum. All right. That'll do it for this episode.
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