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<v Speaker 1>Ripped.

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<v Speaker 2>You need advice, so you don't have.

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<v Speaker 3>Come running Just as fast as we can.

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<v Speaker 4>Shooter's gonna help come man.

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<v Speaker 5>Dix is the Troubleshooter Show.

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<v Speaker 6>Now, Tom Martine, Hello, Tom Martino here, welcome to the show.

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<v Speaker 6>Three O three seven one three talk seven one three

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<v Speaker 6>eight two five five. Here to help you anyway we can.

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<v Speaker 6>All you have to do is give us a call

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<v Speaker 6>at three oh three seven one three talks seven one

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<v Speaker 6>three eight two five five. Remember we are here to

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<v Speaker 6>help you, and that's what we do. Today is car day,

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<v Speaker 6>and do we have our car gens up? I don't

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<v Speaker 6>have the the studio pick up yet, but we will

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<v Speaker 6>get it up there soon. I take it, working on it,

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<v Speaker 6>Mark major, Mark, We got a common one in today.

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<v Speaker 2>Tell me that hasn't been a while.

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<v Speaker 6>Chandra courtavon though, Hi Chandra, okay, Hi Tom, Well you

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<v Speaker 6>gotta turn your mic on.

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<v Speaker 7>Chandra.

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<v Speaker 8>Well, I'm a novice.

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<v Speaker 6>Hello, Well you're a common woman. You come to bask

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<v Speaker 6>in our glory.

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<v Speaker 2>I hate it.

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<v Speaker 8>I'm basking right now.

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<v Speaker 6>Oh he's basking in Doc's glory. Yeah, his hair, His

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<v Speaker 6>Doc's a stick. Keep Doc away from her.

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<v Speaker 9>First Doc says, his eye have never dyed my hair.

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<v Speaker 9>That's what they talked about.

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<v Speaker 2>Can you believe it? So, Sandra, what brings you to

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<v Speaker 2>the show? Well, I've been listening to.

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<v Speaker 8>For about thirty years and I just kind of wanted

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<v Speaker 8>to see what was going on, you know, like see

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<v Speaker 8>what everybody looked like.

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<v Speaker 2>And that's so cool. Sorry, I didn't make it in

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<v Speaker 2>there for you, because come in.

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<v Speaker 10>Yeah, take one.

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<v Speaker 11>Look at walk and try to turn around and go away.

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<v Speaker 8>Well, you know, hey, he's nice.

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<v Speaker 6>Chandra, that's really nice. And Chandra or Chandra Chandra? Okay, Chandra,

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<v Speaker 6>So Chandra, how long you've been.

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<v Speaker 8>In dew We moved here in the seventies, Okay, I

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<v Speaker 8>don't have native status.

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<v Speaker 6>Well you saw a lot of changes. You saw a

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<v Speaker 6>lot of changes in Denver.

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<v Speaker 8>Well you aren't kidding.

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<v Speaker 2>Yeah, where'd you come from?

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<v Speaker 8>I was born in New York Western so not a

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<v Speaker 8>city girl, and then lived in Illinois and New Jersey

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<v Speaker 8>and then came here after a divorce my parents, not mine.

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<v Speaker 2>All right, Well, welcome to the show.

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<v Speaker 6>Feel free to chime in with your opinion on things.

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<v Speaker 10>We have.

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<v Speaker 6>Kevin Colkin with us from Sheridan Auto Tech. Hey, keV,

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<v Speaker 6>what's new in the auto biz?

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<v Speaker 12>Oh, same old, same old time. Yeah, still still fighting

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<v Speaker 12>some parts, but you know it's getting better every week,

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<v Speaker 12>every month.

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<v Speaker 6>So I just went through fourteen dollars in body work

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<v Speaker 6>two months.

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<v Speaker 12>Yep, two months. That's not bad for two months. I

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<v Speaker 12>mean that's down from probably six months a year.

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<v Speaker 2>You know why it's year.

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<v Speaker 10>You probably you bought your own parts ahead.

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<v Speaker 2>I bought the parts ahead of time from them smart.

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<v Speaker 6>Then they called me when the parts were and they're

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<v Speaker 6>really nice people, but and and you know so, but

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<v Speaker 6>but then then everything has to be calibery. You had

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<v Speaker 6>to make a long story short. There was a short

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<v Speaker 6>from rabbits after the accident. After they repaired it, it

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<v Speaker 6>sat on their lots so long rabbits got into it

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<v Speaker 6>and so they had so when we drove it away,

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<v Speaker 6>there were part problems and then they found it was

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<v Speaker 6>chewed wires. They said we had a dead battery. Now

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<v Speaker 6>I did check the battery. It was four years old.

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<v Speaker 6>After they fixed the bad wires, it worked fine. They

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<v Speaker 6>said to get a new better So I bought a

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<v Speaker 6>new battery. Anywhare four years old? I figure on a

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<v Speaker 6>factory battery, right, yeah, so I bought one.

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<v Speaker 2>I mean, I don't know if I really.

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<v Speaker 6>Needed it because after they fixed the wires, that worked great.

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<v Speaker 6>But since I had already purchased it, I didn't want

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<v Speaker 6>to take it back. I just put it in and

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<v Speaker 6>everything's working great. So anyway, welcome to the show, keV.

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<v Speaker 6>And what if we had to pick something that's hard

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<v Speaker 6>to get, what would it be?

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<v Speaker 2>Right now?

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<v Speaker 12>For auto maintenance and mainly older cars, you know, the

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<v Speaker 12>the fifteen to twenty year old car. It's we're on

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<v Speaker 12>a line searching for stuff a lot. You know, some

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<v Speaker 12>of the electronic parts they just stopped making them.

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<v Speaker 2>Okay, and I run a mind people we can.

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<v Speaker 6>We had jam lines every single day, every single day

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<v Speaker 6>except one, and now today it's starting out slowly. But Kachina,

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<v Speaker 6>we ended the show with many people that wanted to talk.

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<v Speaker 2>We can get them back on.

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<v Speaker 6>I don't know if you if they're we're going to

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<v Speaker 6>get them back on, but I certainly promised I would

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<v Speaker 6>take them first up and our number three oh three

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<v Speaker 6>seven to one three talk when we're in the studio.

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<v Speaker 6>But three oh three Martino works all the time. Three

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<v Speaker 6>oh three six two seven eight four six six and

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<v Speaker 6>that works all the time.

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<v Speaker 2>Hey, have you been.

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<v Speaker 9>Watching it all this Lincoln Riley trial that started today.

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<v Speaker 9>It is absolutely the saddest thing I've ever seen. Explain it, Mark, Well,

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<v Speaker 9>it's horrible. She was out for a jog. She was

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<v Speaker 9>running seven miles per hour. And the reason I say

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<v Speaker 9>that it's interesting she had a garment watch on that

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<v Speaker 9>actually helped find her dead body. And it was actually

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<v Speaker 9>ticking away, you know when you exercise your heart rates up.

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<v Speaker 9>The watch knew the minute she died, the minute she

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<v Speaker 9>got knocked out. It's so funny thinking of the technology

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<v Speaker 9>we have right now helped find this illegal immigrant that

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<v Speaker 9>literally murdered this poor college girl. And the trials absolutely crazy.

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<v Speaker 9>And I hope they hang the bastard.

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<v Speaker 2>Wow, Wow, Mark.

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<v Speaker 6>Why need I tell you how I really think that.

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<v Speaker 6>I mean, I think a lot of people feel this way.

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<v Speaker 6>But whether illegal or not, I mean, the guy's a murderer.

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<v Speaker 6>A murderer, do.

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<v Speaker 9>You think, Yeah, But he's invisible here. That's why I

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<v Speaker 9>bring that up. You know, he's invisible. That's the problem

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<v Speaker 9>with these people here. We have no idea where they're from,

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<v Speaker 9>who they are, what they've done in the past, were

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<v Speaker 9>they in prison right before they came here. I mean,

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<v Speaker 9>I realize things are going to change now. But we

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<v Speaker 9>have a big problem right now, and this case brings

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<v Speaker 9>it back up. This guy was actually picked up by

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<v Speaker 9>the cops two times before, because I believe it was

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<v Speaker 9>the sanctuary City Atlanta where he got in trouble. It

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<v Speaker 9>might have been another one. I'm not sure, but the

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<v Speaker 9>bottom line was they didn't turn him over for deportation

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<v Speaker 9>to Ice, and this woman ended up dead and her

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<v Speaker 9>family changed forever.

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<v Speaker 11>Yeah, it's said, well, that's why this has become the

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<v Speaker 11>post a child, or he's become post a child for deportation.

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<v Speaker 6>Now, listen, did common Woman not want to be seen

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<v Speaker 6>on camera for our stream?

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<v Speaker 13>Tommy?

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<v Speaker 2>No, I just wondered if he purposely shut her out? Now,

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<v Speaker 2>don't I don't set it up. Kelly sets it up.

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<v Speaker 6>Kelly's got an eye like nevermind. Now I got to

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<v Speaker 6>change all my ads again because she just I heard that.

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<v Speaker 6>Oh I love you, Kelly, You're fine now let me now,

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<v Speaker 6>I'll change it. I still don't see common Woman. Okay,

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<v Speaker 6>it doesn't have her sit never mind, Susan, it doesn't

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<v Speaker 6>matter anyway.

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<v Speaker 2>Welcome to the show. And I want to go to.

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<v Speaker 6>The phones, and we don't have phones right now, So

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<v Speaker 6>Here's what we do have, though. I have plenty of

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<v Speaker 6>texts and I want to get to them. So some

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<v Speaker 6>of them were left over from yesterday. Does anyone they

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<v Speaker 6>want to know having it? But this is a consumer Oh,

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<v Speaker 6>I do have calls. Let me go to those. But

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<v Speaker 6>we do have some texts. Get ready for this one.

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<v Speaker 6>They want to know what we think about Kennedy being

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<v Speaker 6>love Jay. But real quick, did you see the email

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<v Speaker 6>from Anna yesterday? I don't want to talk about it,

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<v Speaker 6>but did you see it? The one that said she

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<v Speaker 6>was being attacked?

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<v Speaker 10>No?

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<v Speaker 2>No, this one's even better. No, no, I would you

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<v Speaker 2>send that to me? I didn't see it. Wait, Hey,

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<v Speaker 2>she's honest.

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<v Speaker 6>I'll give her that, Bill, you have it in your inbox. Okay,

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<v Speaker 6>thank you, Bill. This is a follow up from yesterday.

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<v Speaker 6>So now let me let me get right to it.

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<v Speaker 6>You said you bought a home and the covenants are

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<v Speaker 6>being unfairly enforced.

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<v Speaker 2>Is that it? In a nutshell?

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<v Speaker 7>Bill? I apologize, okay for what?

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<v Speaker 14>No, it's not. It's you know, like so covenants. That's

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<v Speaker 14>just one example. I just feel that the developer is

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<v Speaker 14>taken advantage of the metro district. He created two metro

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<v Speaker 14>districts for the community. Yeah, and I feel that he's

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<v Speaker 14>taken advantage.

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<v Speaker 6>Can you give me an idea of how, because when

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<v Speaker 6>when a developer forms a metro district, And for those listening,

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<v Speaker 6>a metro district is a municipality that has taxing authority

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<v Speaker 6>for those who live in the district, it's got to

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<v Speaker 6>be approved. But it's not your candy store you have

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<v Speaker 6>no control over. So tell me how a developer is

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<v Speaker 6>taking advantage of it?

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<v Speaker 14>Well, and that's the piece that and again a lot

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<v Speaker 14>of it. I just want to make sure that I get.

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<v Speaker 2>Well, you called in. This is pretty this, this is

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<v Speaker 2>pretty good. So I need to know.

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<v Speaker 9>Hey, Timer is recap it real quick. I don't even

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<v Speaker 9>remember something about his landscaping.

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<v Speaker 2>No, no, Well, bottom line is this Okay. Either Bill

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<v Speaker 2>has a personal.

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<v Speaker 6>Problem and he's pissed off and now he's bringing up

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<v Speaker 6>what I call universal problems or there are universal problems

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<v Speaker 6>and it just so happens to be affecting him.

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<v Speaker 2>But whatever it is, I need to know what they are.

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<v Speaker 6>He says he lives in a Franktown subdivision, and he

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<v Speaker 6>says the developer is taking advantage of two metro districts.

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<v Speaker 2>Okay, we got that. Now give us specifics.

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<v Speaker 3>Okay.

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<v Speaker 14>For example, budget the metro District one comes up with

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<v Speaker 14>fees that are going to be charged to the homeowners.

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<v Speaker 10>Right.

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<v Speaker 14>District two is represented by residents and they're basically the

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<v Speaker 14>ones that are writing the check for that budget, the

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<v Speaker 14>budget that he has given. And again I don't are

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<v Speaker 14>the districts?

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<v Speaker 2>May I ask a few questions? Bill? Are these metro

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<v Speaker 2>districts over lapping?

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<v Speaker 7>They are there?

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<v Speaker 14>One is the one that run by the developer and

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<v Speaker 14>he comes up with fees.

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<v Speaker 6>Bill, what is number? What is district number? What is district.

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<v Speaker 2>Number one for? What is it for? What was its

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<v Speaker 2>stated purpose?

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<v Speaker 14>It's the one that runs that that runs the operations?

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<v Speaker 2>What is that? Makes no sense?

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<v Speaker 6>Okay, there are no metro districts that run operations. So

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<v Speaker 6>you have is it a water system, a sewer system?

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<v Speaker 6>Is it parks?

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<v Speaker 2>Is it? What?

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<v Speaker 6>What is the stated purpose? What's the name of the district?

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<v Speaker 14>Fox Hill Metro District one?

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<v Speaker 6>Okay, so Fox Hill Metro District one, what is its

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<v Speaker 6>stated purpose? Mark you you want to look at or

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<v Speaker 6>Dmitry maybe you can Fox Hill Metro District one. Okay,

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<v Speaker 6>go ahead, I'm listening, sir, go ahead. What what is

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<v Speaker 6>it stated purpose?

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<v Speaker 14>And again I don't have all the information. But they

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<v Speaker 14>run the water system.

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<v Speaker 2>Okay, there you go. Now okay, is it water in

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<v Speaker 2>sewer or just fresh water?

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<v Speaker 14>Just fresh water?

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<v Speaker 2>Okay?

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<v Speaker 14>Now they also you know, they're the ones that built

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<v Speaker 14>the roads. Is the developer built the roads?

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<v Speaker 2>Well that no? Hold on?

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<v Speaker 9>So fox Shiel one is mostly water and it looks

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<v Speaker 9>like landscaping.

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<v Speaker 2>Okay, it does it say that? Mark?

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<v Speaker 9>Well, it's got landscaping guidelines and then water information and

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<v Speaker 9>then you know, hold on.

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<v Speaker 6>The reason it has landscaping landscaping requirements is because they're

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<v Speaker 6>because they're supplying water. But it's a water district. Okay,

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<v Speaker 6>that's what I'm getting at. So so it's not unusual

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<v Speaker 6>to have a water district charge fees. Now I want

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<v Speaker 6>to get to specifics. How is the developer taking advantage

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<v Speaker 6>of this?

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<v Speaker 14>It's all murky, like the reports that he's supposed to

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<v Speaker 14>be giving to the county, to the metro district too,

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<v Speaker 14>which are the residents. And there's not enough information.

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<v Speaker 6>How much what fees are you paying for the water system?

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<v Speaker 14>And again it's not just the water.

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<v Speaker 9>System, no, it's definitely tom it's definitely not. I'm going

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<v Speaker 9>to send you this PDF from five sales. They actually

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<v Speaker 9>are over the architectural design of the landscaping.

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<v Speaker 2>I mean they're over the landscaping.

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<v Speaker 6>I know they are because they supply water, so they

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<v Speaker 6>dictate what landscaping you can have.

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<v Speaker 2>That's not unusual.

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<v Speaker 6>I understand that. I totally understand it. So send it

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<v Speaker 6>to me, Mark.

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<v Speaker 2>Thanks.

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<v Speaker 9>So they even go into design elements of the house fireplaces, windows, trim, roofing.

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<v Speaker 2>Well, that's weird. Now, that's totally weird.

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<v Speaker 6>So I've never heard of a metro district enforcing covenants.

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<v Speaker 14>It's a municipality idea, you were saying.

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<v Speaker 6>But municipal districts normally do not do not get into

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<v Speaker 6>the covenants.

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<v Speaker 2>That's usually a subdivision thing.

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<v Speaker 9>I want to we need to take a break. I

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<v Speaker 9>just sent you the document. Look at it.

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<v Speaker 6>What about really quick? Here Fox Hill metro District number two.

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<v Speaker 2>What are they I'll look it up. Okay, thank you.

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<v Speaker 14>Okay, they're the ones that they're basically the residents and

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<v Speaker 14>they're the ones that write the checks.

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<v Speaker 2>Okay, well, okay, that makes no sense either. Bill.

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<v Speaker 6>You don't form a metro district made up of residents.

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<v Speaker 2>To write checks.

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<v Speaker 6>See I fear Bill doesn't, and Bill, I mean this

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<v Speaker 6>in the nicest possible way.

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<v Speaker 2>You have no idea what you're talking about. Now. You

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<v Speaker 2>might feel you're being taken advantage of, and.

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<v Speaker 6>Maybe you are, and maybe this is a sham, but

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<v Speaker 6>you have no idea what you're talking about. If you

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<v Speaker 6>want us to look into this, we'll look into it.

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<v Speaker 6>But right now, all you're saying is there are two

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<v Speaker 6>metro districts and the developers taking advantage of us. MM, well,

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<v Speaker 6>you have no specifics whatsoever. I'm gonna come back and

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<v Speaker 6>we'll get more. I'm Tom Martino. Go with a sure

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<v Speaker 6>thing Denver's best roofer Excel Roofing dot com.

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<v Speaker 2>You don't pay a cent until you're content.

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00:14:22.879 --> 00:14:26.080
<v Speaker 6>Time for an insurance check up, free, no obligation comparison

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00:14:26.200 --> 00:14:29.759
<v Speaker 6>call Compass Insurance paying too much your coverage at dozens

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00:14:29.759 --> 00:14:32.519
<v Speaker 6>of insurance companies find out now three oh three seven

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00:14:32.600 --> 00:14:35.440
<v Speaker 6>seven to one help. You'll think you're his only customer

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00:14:35.440 --> 00:14:37.720
<v Speaker 6>when you choose Frank durand the real estate Man dot

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<v Speaker 6>com to list your home with Remax Alliance three oh

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<v Speaker 6>three nine two zero sixteen twenty two. Hi, I'm Tom

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<v Speaker 6>Martino you're troubleshooter three O three seven one three talk

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<v Speaker 6>three oh three seven one three eight two five five. Okay,

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<v Speaker 6>we're going to uh go to the phones and continue this.

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<v Speaker 10>Okay.

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<v Speaker 6>Bottom line is this okay, bill says these metro districts

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<v Speaker 6>are not being run correctly.

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<v Speaker 10>Okay.

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<v Speaker 6>So I don't know what specifically you're talking about, and

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<v Speaker 6>I don't know what This is the first time I

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<v Speaker 6>ever heard of covenants being controlled by a metro district.

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<v Speaker 2>But that's okay.

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<v Speaker 6>I mean, and they control water that's common and metro

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<v Speaker 6>district too. I can find no information on did anyone

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<v Speaker 6>find metro district number two?

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<v Speaker 2>But you see in the same kind of document, which

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<v Speaker 2>is even a.

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<v Speaker 15>Stranger Okay, it's one hundred and eighteen page document for

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<v Speaker 15>both number one and number two.

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<v Speaker 2>Does it specify what number two is? Guys, I haven't

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<v Speaker 2>gotten that far.

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<v Speaker 9>I mean it really no, it's weird, it's all combined

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<v Speaker 9>into one.

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<v Speaker 2>Okay. Well, whatever it is is this.

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<v Speaker 6>Metro districts are controlled by the people. They They usually

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<v Speaker 6>have boards and they have assist there there there are

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<v Speaker 6>certain standards they must adhere to, and you can complain

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<v Speaker 6>to the state about it. I mean it is a municipality. Okay, so.

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<v Speaker 14>What office can I complain?

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<v Speaker 2>That's what I'm going to find out right now, thank you.

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<v Speaker 6>Uh. I'm going to find out right now because I'm

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<v Speaker 6>just searching it. Because metro districts, like I said, they

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<v Speaker 6>are literally governments, so they don't just get to run

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<v Speaker 6>away and violate rights. But I have a feeling if

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<v Speaker 6>you're upset about fees, everyone's upset about fees all metro districts.

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<v Speaker 2>Okay, everyone, Now do they have a board?

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<v Speaker 1>They do?

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<v Speaker 14>I mean what's run by both boards at one point?

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<v Speaker 14>Or ran by the developer?

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<v Speaker 6>If okay, how much of the subdivision is sold?

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<v Speaker 14>Approximately seventy five Okay, now it's going to be turning over.

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<v Speaker 6>But here's what I want to know. When you say

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<v Speaker 6>run by the developer, what do you mean.

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<v Speaker 14>There is a board and is ran by the developer?

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<v Speaker 6>What does that mean? How many members are on the board.

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<v Speaker 14>There's Metro District one five members.

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<v Speaker 2>So here's what I want to know.

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<v Speaker 6>One of the members is that one of the members

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<v Speaker 6>is the developers?

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<v Speaker 2>That right, right?

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<v Speaker 6>Then how can he run the board if he's one member?

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<v Speaker 7>The other one is his wife?

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<v Speaker 2>Yeah?

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<v Speaker 14>Okay, members his daughter? Oh fourth member I believe is

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<v Speaker 14>an employee. I don't okay, Okay, I don't know about

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<v Speaker 14>the fifth member.

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<v Speaker 6>Okay, Well, then that that sounds like a control to me.

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<v Speaker 6>Here's what I just want to tell you. There's an

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<v Speaker 6>office called dot com Colorado Department of Local Affairs DOLA.

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<v Speaker 2>Okay, perfect.

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<v Speaker 6>Now, according to DOLA, metro districts must file annual budgets, audits,

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<v Speaker 6>and other documents. It must be available to the public. Also,

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<v Speaker 6>the counties usually oversee metro districts within their county and

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<v Speaker 6>they can review this stuff, is right now, resident voting rights.

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<v Speaker 6>Metro districts must have a board elected by members, So

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<v Speaker 6>I don't know how they got elected or if there were,

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<v Speaker 6>you know, and so you have to really look into it.

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<v Speaker 2>Okay.

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<v Speaker 6>Now, there's also something called the Special District Association of Colorado.

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<v Speaker 6>By the way, I'm looking all this up like anyone can,

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<v Speaker 6>and it doesn't control them, but it offers.

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<v Speaker 2>Guidance and training and all of that. Okay.

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<v Speaker 6>And and then here's another one. Are you writing this down?

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<v Speaker 6>Oh yeah, okay, Colorado Revised Statutes under Title thirty two.

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<v Speaker 6>All that that entire that entire area of Title thirty

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<v Speaker 6>two deals with special districts. Okay, okay, and it sets

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<v Speaker 6>all the requirements, so you sound pretty thorough. If you

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<v Speaker 6>want to go through the the CRS title thirty two,

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<v Speaker 6>you can read about what they're supposed to do and really,

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<v Speaker 6>you know, maybe this guy is doing stuff thinking he

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<v Speaker 6>can get away with it. When what Okay, when I

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00:19:41.759 --> 00:19:46.119
<v Speaker 6>was developing subdivisions, we use the covenants and local controls

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<v Speaker 6>by board members of covenants and hoa's.

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<v Speaker 2>Uh, But metro districts were only for.

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<v Speaker 6>The actual utilities, fire protection stuff like that.

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<v Speaker 2>We we did not have them all. It just sounds

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<v Speaker 2>weird to me. Now, I want to know you can listen.

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<v Speaker 6>I know you don't have a lot of time, but

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<v Speaker 6>I want Katschina to try to get on for us

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<v Speaker 6>if she can. I would like to get the guy

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<v Speaker 6>Hoa Stan, the Hoa Man. I'd like to see if

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00:20:24.160 --> 00:20:28.160
<v Speaker 6>Stan the Hoa Man knows anything about these this new

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00:20:28.240 --> 00:20:32.240
<v Speaker 6>move to put stuff into metro districts, because it seems

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<v Speaker 6>really really weird to me. So hang on if you want,

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00:20:36.400 --> 00:20:40.160
<v Speaker 6>or just listen and we'll explore that further. Meanwhile, I

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<v Speaker 6>want to talk to Christy. She has an apartment with Mold.

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<v Speaker 6>She says Christy. Welcome.

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<v Speaker 2>What's going on?

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<v Speaker 16>Christy?

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<v Speaker 2>Hi, Christy, what's happening?

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<v Speaker 7>So?

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<v Speaker 17>I discovered mold in my apartment back in June of

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00:21:01.480 --> 00:21:02.480
<v Speaker 17>this year.

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<v Speaker 6>And I okay, and where did you find the mold?

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<v Speaker 6>Where did you find the mold?

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00:21:10.559 --> 00:21:11.759
<v Speaker 13>So I was.

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<v Speaker 18>Spring cleaning and I found the mold in between a

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<v Speaker 18>pantry in the bathroom.

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<v Speaker 1>There's a little.

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<v Speaker 19>Crack, and that's where I found it.

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<v Speaker 2>Okay, okay, so keep going.

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<v Speaker 17>So then I called the landlord and I told him

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<v Speaker 17>right away, but he was scheduled to come and get

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<v Speaker 17>That was on the twenty sixth of June, the phone call,

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<v Speaker 17>and then he was scheduled to pick up my rent

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<v Speaker 17>on July third.

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<v Speaker 20>That's when I wrote a letter.

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<v Speaker 17>Concerning all the issues in the apartment and the mold.

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<v Speaker 18>I gave it to him, I signed it, and then

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<v Speaker 18>he came.

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<v Speaker 19>Back the following month. He never did anything about it.

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<v Speaker 20>He came back the following month.

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<v Speaker 6>Well, hold on, when you say the following month. You

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00:22:05.880 --> 00:22:08.960
<v Speaker 6>notified him in June and he came back in July.

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<v Speaker 17>Oh no, I gave them an actual formal letter in July.

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<v Speaker 6>Okay, hold on, Christy, and I'll come right back to you. Okay,

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<v Speaker 6>you wrote a letter. What did you say in the letter?

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<v Speaker 21>I recently discovered mold by.

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<v Speaker 18>The pantry in between the pantry and.

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<v Speaker 13>The bathroom.

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<v Speaker 18>And asked him if he would take care of it

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<v Speaker 18>because there was some previous there was a sewage.

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00:22:39.799 --> 00:22:42.359
<v Speaker 22>Spill, and then there was also.

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<v Speaker 18>A some water damage in the kitchen that he never

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<v Speaker 18>had remediated.

434
00:22:47.599 --> 00:22:49.759
<v Speaker 6>All right, hang on, I'm Tom Martinez. We'll come back

435
00:22:49.759 --> 00:22:53.119
<v Speaker 6>to this and more. Three three seven one three talk

436
00:22:53.200 --> 00:22:55.519
<v Speaker 6>seven one three eight two five five Frankedran the real

437
00:22:55.599 --> 00:22:56.079
<v Speaker 6>estate man.

438
00:22:56.119 --> 00:22:57.720
<v Speaker 2>We'll do an evaluation of your home to.

439
00:22:57.720 --> 00:23:00.200
<v Speaker 6>See what it's worth, what it will sell for, what

440
00:23:00.240 --> 00:23:02.480
<v Speaker 6>you'll net, even what you can buy is all free

441
00:23:02.480 --> 00:23:05.599
<v Speaker 6>of charge and complimentary. That's three oh three nine two

442
00:23:05.680 --> 00:23:12.519
<v Speaker 6>zero sixteen twenty two Frank durand the real Estateman dot com.

443
00:23:12.799 --> 00:23:16.079
<v Speaker 6>Go with a sure thing Denver's best rufer excel roofing

444
00:23:16.200 --> 00:23:18.839
<v Speaker 6>dot com. You don't pay a cent until you're content.

445
00:23:22.200 --> 00:23:25.400
<v Speaker 6>Time for an insurance checkup free, no obligation. In comparison,

446
00:23:25.519 --> 00:23:29.079
<v Speaker 6>call Compass insurance paying too much your coverage at dozens

447
00:23:29.079 --> 00:23:31.799
<v Speaker 6>of insurance companies find out now three oh three seven

448
00:23:31.920 --> 00:23:32.400
<v Speaker 6>seven to one.

449
00:23:32.519 --> 00:23:34.720
<v Speaker 2>Help you'll think you're his only customer.

450
00:23:34.759 --> 00:23:37.440
<v Speaker 6>When you choose Frank durand the real Estateman dot Com

451
00:23:37.480 --> 00:23:40.599
<v Speaker 6>to list your home with Remax Alliance three oh three

452
00:23:40.680 --> 00:23:45.799
<v Speaker 6>nine two zero sixteen twenty two. Hey, Tom Martino here

453
00:23:47.160 --> 00:23:49.799
<v Speaker 6>three O three seven one three talks seven one three

454
00:23:49.839 --> 00:23:55.960
<v Speaker 6>eight two five five. Christy said that she notified her

455
00:23:56.039 --> 00:23:59.720
<v Speaker 6>landlord there was some mold. By the way, mold is

456
00:24:00.839 --> 00:24:04.359
<v Speaker 6>something to be concerned about. Most of the time, it's

457
00:24:04.440 --> 00:24:08.519
<v Speaker 6>not toxic or deadly. Some people have sensitivities to it,

458
00:24:09.200 --> 00:24:13.400
<v Speaker 6>and it's easily cleaned most of the time and removed

459
00:24:13.839 --> 00:24:14.759
<v Speaker 6>with some clarox.

460
00:24:14.799 --> 00:24:16.720
<v Speaker 2>But you got to stop the reason it was there.

461
00:24:16.839 --> 00:24:20.119
<v Speaker 6>If you still have water feeding it and it's still

462
00:24:20.200 --> 00:24:22.880
<v Speaker 6>dark and nasty, you'll still get mold. But if you

463
00:24:23.000 --> 00:24:27.279
<v Speaker 6>remove the food source, which is water, it will go away.

464
00:24:27.319 --> 00:24:30.839
<v Speaker 6>If you take the clarox or some kind of kills

465
00:24:31.240 --> 00:24:35.680
<v Speaker 6>and kill it. Christy told her landlord in June, hey,

466
00:24:35.839 --> 00:24:38.279
<v Speaker 6>or in July, she wrote a letter. So then what

467
00:24:38.400 --> 00:24:42.000
<v Speaker 6>happened after that? Christy?

468
00:24:42.359 --> 00:24:48.400
<v Speaker 18>Okay, so he took the letter. I have I have

469
00:24:48.519 --> 00:24:51.680
<v Speaker 18>videotaped all of my interactions with him. So in that

470
00:24:52.119 --> 00:24:56.160
<v Speaker 18>on that gage, why third, he says, I'll be back

471
00:24:56.240 --> 00:24:58.440
<v Speaker 18>in a few days to try to take care of

472
00:24:58.480 --> 00:24:59.799
<v Speaker 18>the mold if I can.

473
00:25:00.519 --> 00:25:03.359
<v Speaker 6>Okay, So where does it stand right now? What are

474
00:25:03.400 --> 00:25:07.920
<v Speaker 6>you calling about today? Because we got we have right

475
00:25:07.960 --> 00:25:12.680
<v Speaker 6>now on all of July, August, September, October, and half

476
00:25:12.720 --> 00:25:15.240
<v Speaker 6>of November. This is four and a half months later.

477
00:25:15.319 --> 00:25:18.519
<v Speaker 6>What's going on? Did he ever take care of it?

478
00:25:21.319 --> 00:25:25.200
<v Speaker 18>He didn't take care of it right away?

479
00:25:25.759 --> 00:25:26.119
<v Speaker 14>He came.

480
00:25:26.160 --> 00:25:28.559
<v Speaker 2>When did he take When did he take care of it? Christy?

481
00:25:30.440 --> 00:25:30.799
<v Speaker 20>Okay?

482
00:25:30.920 --> 00:25:35.400
<v Speaker 18>So he had a remediation team remove it on September

483
00:25:35.440 --> 00:25:39.440
<v Speaker 18>twenty fourth, of which they were done on the twenty sixth,

484
00:25:39.559 --> 00:25:40.759
<v Speaker 18>But they found.

485
00:25:40.680 --> 00:25:45.039
<v Speaker 19>New mold okay, in the bathroom.

486
00:25:46.279 --> 00:25:48.920
<v Speaker 2>Okay. And what did they do with the new mold?

487
00:25:50.640 --> 00:25:51.000
<v Speaker 3>Nothing?

488
00:25:51.680 --> 00:25:52.119
<v Speaker 2>Okay?

489
00:25:52.359 --> 00:25:55.640
<v Speaker 6>So they removed that mold but found new mold. Did

490
00:25:55.640 --> 00:25:56.359
<v Speaker 6>they tell you that?

491
00:25:58.799 --> 00:26:01.839
<v Speaker 20>The remediation team told me. They did tell him.

492
00:26:01.720 --> 00:26:04.319
<v Speaker 6>That, yes, okay. So now where does it stand.

493
00:26:07.720 --> 00:26:12.519
<v Speaker 18>He's trying to use a constructive eviction on me because

494
00:26:12.559 --> 00:26:13.759
<v Speaker 18>I called the city.

495
00:26:14.599 --> 00:26:15.400
<v Speaker 2>Well that's okay.

496
00:26:15.519 --> 00:26:17.279
<v Speaker 6>I mean, you don't want to live there if there's

497
00:26:17.319 --> 00:26:21.279
<v Speaker 6>if there's mold, so he's going to let you out

498
00:26:21.279 --> 00:26:22.720
<v Speaker 6>of the least he's going to let you out of

499
00:26:22.720 --> 00:26:23.279
<v Speaker 6>the lease.

500
00:26:23.240 --> 00:26:27.960
<v Speaker 20>Right, well as it stands.

501
00:26:29.200 --> 00:26:32.640
<v Speaker 6>Yes, may I ask another question? I just I really

502
00:26:32.680 --> 00:26:35.119
<v Speaker 6>need to ask this. Did you withhold any rent?

503
00:26:37.960 --> 00:26:38.160
<v Speaker 13>Well?

504
00:26:38.279 --> 00:26:39.240
<v Speaker 20>That was what I was going to do.

505
00:26:39.359 --> 00:26:40.200
<v Speaker 13>That's a yes or that.

506
00:26:40.680 --> 00:26:43.000
<v Speaker 2>Yeah, that's a yes or no? Did you withhold rent?

507
00:26:44.400 --> 00:26:44.559
<v Speaker 19>No?

508
00:26:44.640 --> 00:26:45.000
<v Speaker 3>I did not.

509
00:26:45.519 --> 00:26:49.519
<v Speaker 6>Good excellent, because if you did, they can get.

510
00:26:49.480 --> 00:26:50.240
<v Speaker 2>Rid of you for that.

511
00:26:50.640 --> 00:26:54.599
<v Speaker 6>You're not allowed to withhold rent unless you specifically use

512
00:26:54.640 --> 00:26:57.079
<v Speaker 6>the money for There's a whole litany of what you

513
00:26:57.160 --> 00:26:59.960
<v Speaker 6>have to do first. Then when you withhold the rent,

514
00:27:00.160 --> 00:27:02.440
<v Speaker 6>you have to use it to make the repairs. So

515
00:27:02.519 --> 00:27:05.799
<v Speaker 6>you didn't withhold rent, so it doesn't get complicated. So

516
00:27:06.279 --> 00:27:08.240
<v Speaker 6>what do you mean then, if you didn't withhold the

517
00:27:08.279 --> 00:27:10.960
<v Speaker 6>rent and you're simply wanting him to fix it, what

518
00:27:11.039 --> 00:27:15.279
<v Speaker 6>do you mean he used constructive eviction? Constructive eviction is

519
00:27:15.319 --> 00:27:19.279
<v Speaker 6>something a tenant uses on themselves. So how did he

520
00:27:19.480 --> 00:27:22.119
<v Speaker 6>use constructive eviction? What do you mean?

521
00:27:24.960 --> 00:27:27.839
<v Speaker 18>Well, he refused to take my rent and give me

522
00:27:27.880 --> 00:27:28.559
<v Speaker 18>a new lease?

523
00:27:29.079 --> 00:27:31.839
<v Speaker 2>Oh, hold on, when was your lease up?

524
00:27:33.799 --> 00:27:35.519
<v Speaker 19>I have a month to month with him?

525
00:27:36.039 --> 00:27:38.920
<v Speaker 2>Oh so refuse to give you a new lease? Well

526
00:27:39.079 --> 00:27:40.119
<v Speaker 2>you never had ogative?

527
00:27:41.160 --> 00:27:44.119
<v Speaker 6>Well she never had a lease, So what do you

528
00:27:44.160 --> 00:27:46.160
<v Speaker 6>mean he refused to give you a new lease.

529
00:27:46.200 --> 00:27:47.119
<v Speaker 2>What does that mean?

530
00:27:48.640 --> 00:27:52.759
<v Speaker 18>Well, he increased my rent after I gave him the letter.

531
00:27:52.519 --> 00:27:53.279
<v Speaker 20>About the mold.

532
00:27:53.720 --> 00:27:56.519
<v Speaker 6>Okay, he's allowed on a month's to month to increase

533
00:27:56.559 --> 00:27:58.680
<v Speaker 6>your rent with a certain notice. He has to give

534
00:27:58.680 --> 00:28:01.799
<v Speaker 6>you a certain notice. But what I mean is how

535
00:28:02.039 --> 00:28:04.839
<v Speaker 6>I don't This is what I don't understand. He refused

536
00:28:04.880 --> 00:28:08.839
<v Speaker 6>to take your rent but raised your rent. Well, that

537
00:28:08.880 --> 00:28:11.079
<v Speaker 6>doesn't make sense to me. What does that mean? So

538
00:28:11.160 --> 00:28:14.279
<v Speaker 6>he's saying I'm raising your rent, but I don't want

539
00:28:14.319 --> 00:28:20.720
<v Speaker 6>you to pay me. Yes, okay, So he let me

540
00:28:20.759 --> 00:28:23.839
<v Speaker 6>get this straight, so, Christy, So then what difference does

541
00:28:23.880 --> 00:28:27.519
<v Speaker 6>it make if he raised your rent if he won't

542
00:28:27.559 --> 00:28:30.680
<v Speaker 6>take your rent?

543
00:28:30.759 --> 00:28:33.200
<v Speaker 18>Well, I asked for a new lease as he raised

544
00:28:33.200 --> 00:28:34.799
<v Speaker 18>my rent, but he refused.

545
00:28:35.160 --> 00:28:37.480
<v Speaker 2>But you never had a lease, So I don't understand

546
00:28:37.519 --> 00:28:39.920
<v Speaker 2>a new leaf. So you asked her out.

547
00:28:40.160 --> 00:28:44.000
<v Speaker 6>You hold on, Christy, you want a lease period right

548
00:28:44.000 --> 00:28:46.039
<v Speaker 6>because you never had one? Is that so you wanted

549
00:28:46.039 --> 00:28:47.559
<v Speaker 6>to kind of protect yourself, right?

550
00:28:49.359 --> 00:28:53.240
<v Speaker 18>Well I did, but it ended after the six months

551
00:28:53.319 --> 00:28:54.519
<v Speaker 18>was up, and then it goes.

552
00:28:54.319 --> 00:28:55.319
<v Speaker 20>To months to month.

553
00:28:55.519 --> 00:29:00.000
<v Speaker 6>Okay, now I understand, okay, okay, okay, under the old lie.

554
00:29:00.799 --> 00:29:04.880
<v Speaker 6>How much notice did he have to give you on

555
00:29:04.960 --> 00:29:07.519
<v Speaker 6>a month to month? Was there a sixty day notice

556
00:29:07.599 --> 00:29:09.720
<v Speaker 6>or a thirty day notice or anything like that in

557
00:29:09.759 --> 00:29:10.519
<v Speaker 6>that lease.

558
00:29:12.359 --> 00:29:12.400
<v Speaker 1>On?

559
00:29:13.039 --> 00:29:16.759
<v Speaker 18>No, it just came to the six months expired. That's

560
00:29:16.759 --> 00:29:18.039
<v Speaker 18>when it goes to month's month.

561
00:29:18.240 --> 00:29:19.039
<v Speaker 2>I understand that.

562
00:29:19.359 --> 00:29:22.720
<v Speaker 6>But if the previous rent, if the previous thing had

563
00:29:22.759 --> 00:29:27.279
<v Speaker 6>some notice requirements, they would be still effective. On what

564
00:29:27.440 --> 00:29:29.559
<v Speaker 6>he has to do to give you notice. I'm not

565
00:29:29.799 --> 00:29:33.279
<v Speaker 6>sure how much notice he had to give you to

566
00:29:33.400 --> 00:29:35.839
<v Speaker 6>raise the rent. We're going to ask our real estate attorney.

567
00:29:36.240 --> 00:29:39.160
<v Speaker 6>But he was Did he ever give you notice or

568
00:29:39.200 --> 00:29:41.519
<v Speaker 6>did he just spring it on you when you went

569
00:29:41.559 --> 00:29:42.599
<v Speaker 6>to pay rent?

570
00:29:45.359 --> 00:29:48.599
<v Speaker 18>He did a month after I told him about the mold?

571
00:29:49.480 --> 00:29:50.920
<v Speaker 2>Okay, so hold on.

572
00:29:51.000 --> 00:29:55.440
<v Speaker 6>Then in August he gave you notice he was raising

573
00:29:55.480 --> 00:29:57.039
<v Speaker 6>the rent.

574
00:29:57.720 --> 00:30:01.079
<v Speaker 2>Correct, When did he say the rent would be raised?

575
00:30:04.400 --> 00:30:04.880
<v Speaker 20>I'm sorry?

576
00:30:05.160 --> 00:30:07.079
<v Speaker 18>When did he think the rent would be raised?

577
00:30:07.319 --> 00:30:11.200
<v Speaker 6>Yeah, he told you in August, so he said, hey, Christy,

578
00:30:11.720 --> 00:30:17.640
<v Speaker 6>I am going to raise your rent. When in September

579
00:30:18.480 --> 00:30:21.039
<v Speaker 6>it sounds like he covered his base. It's thirty days

580
00:30:21.200 --> 00:30:25.160
<v Speaker 6>he did, Christy. The bad news is this, he gave

581
00:30:25.200 --> 00:30:28.319
<v Speaker 6>you notice and he raised your rent and he was

582
00:30:28.359 --> 00:30:31.279
<v Speaker 6>allowed to do that, and I think Mark was correct

583
00:30:31.319 --> 00:30:34.720
<v Speaker 6>when he said he probably figures, you know what, I'm

584
00:30:34.759 --> 00:30:37.240
<v Speaker 6>not going to chase Mold. I'm not going to do this.

585
00:30:37.640 --> 00:30:40.160
<v Speaker 6>I don't want her there. Hey, one other question.

586
00:30:40.480 --> 00:30:43.039
<v Speaker 9>He never raised your rent before, right, because you were

587
00:30:43.039 --> 00:30:45.680
<v Speaker 9>in a six month lease. Were you there prior to

588
00:30:45.720 --> 00:30:46.759
<v Speaker 9>that six months or no?

589
00:30:49.279 --> 00:30:50.920
<v Speaker 20>Yes, I've been there five years.

590
00:30:50.920 --> 00:30:54.119
<v Speaker 9>Did he okay, did he raise Listen to the question,

591
00:30:54.519 --> 00:30:57.599
<v Speaker 9>did he raise the rent more than one time in

592
00:30:57.640 --> 00:30:58.880
<v Speaker 9>a twelve month period?

593
00:31:01.480 --> 00:31:05.640
<v Speaker 6>Yes, he can't do that. Well, hold On, Okay, when

594
00:31:05.640 --> 00:31:09.680
<v Speaker 6>did that new law take effect? I don't know, but

595
00:31:09.880 --> 00:31:13.640
<v Speaker 6>I mean it's retroactive, so well, it can't be retroactive.

596
00:31:14.039 --> 00:31:15.359
<v Speaker 6>I'm not using the right word.

597
00:31:15.599 --> 00:31:18.000
<v Speaker 9>But if you're in a lease at the time, like

598
00:31:18.039 --> 00:31:20.519
<v Speaker 9>a five year lease for example, that's what I can't

599
00:31:20.519 --> 00:31:20.880
<v Speaker 9>do it.

600
00:31:21.359 --> 00:31:21.880
<v Speaker 2>That's right.

601
00:31:22.640 --> 00:31:26.400
<v Speaker 6>So here's the thing, though, Christy, hold On, you said

602
00:31:26.720 --> 00:31:30.119
<v Speaker 6>he changed your he he raised your rent more than

603
00:31:30.160 --> 00:31:31.480
<v Speaker 6>twice in one year.

604
00:31:31.799 --> 00:31:33.240
<v Speaker 2>When did he do that? What year?

605
00:31:36.359 --> 00:31:38.720
<v Speaker 18>Well, that would have been this last year.

606
00:31:40.720 --> 00:31:42.680
<v Speaker 9>So when you signed hold On, when you signed the

607
00:31:42.720 --> 00:31:46.799
<v Speaker 9>six month lease, he raised your rent from prior correct?

608
00:31:47.319 --> 00:31:47.720
<v Speaker 18>Correct?

609
00:31:48.000 --> 00:31:50.920
<v Speaker 9>And then after the six month lease and you went

610
00:31:51.039 --> 00:31:53.880
<v Speaker 9>month to month. He raised your rent again after the

611
00:31:53.880 --> 00:31:57.599
<v Speaker 9>mold comment. Correct, he can't do that.

612
00:31:58.519 --> 00:32:00.480
<v Speaker 6>Let's talk to Brad O'Brien and find out.

613
00:32:00.480 --> 00:32:03.079
<v Speaker 9>Okay, yeah, but the other thing is. Here's the other

614
00:32:03.119 --> 00:32:06.400
<v Speaker 9>thing though, Tom, think about this. What does it matter

615
00:32:06.440 --> 00:32:08.240
<v Speaker 9>if she was on month to month. He can still

616
00:32:08.240 --> 00:32:09.000
<v Speaker 9>get rid of her.

617
00:32:09.319 --> 00:32:13.920
<v Speaker 6>No he if he can't technically raise her rent, You're right, Mark,

618
00:32:14.160 --> 00:32:17.119
<v Speaker 6>he can raise it. I mean he can still excuse

619
00:32:17.160 --> 00:32:19.400
<v Speaker 6>me a victor, or say I don't want you there anymore.

620
00:32:20.240 --> 00:32:21.839
<v Speaker 6>But he has to give her a certain amount of

621
00:32:21.920 --> 00:32:25.200
<v Speaker 6>notice depending on how long she lived there. We really

622
00:32:25.240 --> 00:32:29.160
<v Speaker 6>need Brad because what sounds logical isn't always logical.

623
00:32:29.279 --> 00:32:29.640
<v Speaker 2>Christy.

624
00:32:30.000 --> 00:32:33.680
<v Speaker 6>Let's get you accurate information right after this. Let's get

625
00:32:33.880 --> 00:32:36.519
<v Speaker 6>If we can't get to Brad this hour, we may

626
00:32:36.559 --> 00:32:38.400
<v Speaker 6>have to call you back, Christy, and do it right

627
00:32:38.440 --> 00:32:46.720
<v Speaker 6>after the eleven o'clock Hold on, go with a sure

628
00:32:46.839 --> 00:32:50.279
<v Speaker 6>thing Denver's Best Roofer Excel roofing dot com. You don't

629
00:32:50.279 --> 00:32:56.319
<v Speaker 6>pay a cent until you're content. Time for an insurance

630
00:32:56.400 --> 00:33:00.000
<v Speaker 6>check up free, no obligation. In comparison, call Compass insurance

631
00:33:00.279 --> 00:33:03.279
<v Speaker 6>paying too much your coverage at dozens of insurance companies

632
00:33:03.359 --> 00:33:05.599
<v Speaker 6>find out now three all three seven seven to one.

633
00:33:05.680 --> 00:33:08.519
<v Speaker 6>Help you'll think you're his only customer when you choose

634
00:33:08.559 --> 00:33:11.079
<v Speaker 6>Frank durand the real estate man dot Com to list

635
00:33:11.119 --> 00:33:14.160
<v Speaker 6>your home with Remax Alliance three all three nine two

636
00:33:14.240 --> 00:33:24.640
<v Speaker 6>zero sixteen twenty two. Hi Tom Martino, your troubleshooter three

637
00:33:24.640 --> 00:33:27.119
<v Speaker 6>all three seven one three talk seven one three A

638
00:33:27.240 --> 00:33:33.200
<v Speaker 6>two five five. Okay, uh so listen tonight. I am

639
00:33:33.240 --> 00:33:35.839
<v Speaker 6>so excited about tonight, by the way, and the fight going.

640
00:33:35.880 --> 00:33:36.680
<v Speaker 2>What are you kidding me?

641
00:33:36.759 --> 00:33:39.759
<v Speaker 6>I have my timer set, I'm going to I got

642
00:33:39.799 --> 00:33:41.079
<v Speaker 6>the reminders on.

643
00:33:41.279 --> 00:33:43.519
<v Speaker 2>This Tyson thing is going to be outrageous.

644
00:33:43.559 --> 00:33:43.799
<v Speaker 10>Now.

645
00:33:44.440 --> 00:33:46.160
<v Speaker 6>I don't know who's gonna win though, I mean, I

646
00:33:46.200 --> 00:33:48.960
<v Speaker 6>would think Mike with the experience and stuff, but this

647
00:33:49.039 --> 00:33:50.000
<v Speaker 6>other guy is not.

648
00:33:50.240 --> 00:33:51.240
<v Speaker 2>He's not a shlock.

649
00:33:51.480 --> 00:33:55.599
<v Speaker 9>It's like a twenty six year old literally versus a

650
00:33:55.599 --> 00:33:56.799
<v Speaker 9>almost sixty years and.

651
00:33:56.759 --> 00:34:00.480
<v Speaker 6>He's a giant. This guy's a giant man and he before.

652
00:34:00.519 --> 00:34:01.240
<v Speaker 2>I mean, it's not.

653
00:34:01.119 --> 00:34:03.519
<v Speaker 6>Like people always say, oh, I use a YouTuber and

654
00:34:03.559 --> 00:34:05.720
<v Speaker 6>they don't understand that he's fought before.

655
00:34:05.960 --> 00:34:09.280
<v Speaker 9>Yeah, I think he. I think he knocks Tyson out. Honestly,

656
00:34:09.320 --> 00:34:11.760
<v Speaker 9>do you I don't know how much.

657
00:34:11.679 --> 00:34:14.320
<v Speaker 11>Do you think experience has as opposed to youth.

658
00:34:15.039 --> 00:34:17.480
<v Speaker 6>Experience has a lot, But there's just so much you

659
00:34:17.480 --> 00:34:17.760
<v Speaker 6>can do.

660
00:34:17.880 --> 00:34:20.360
<v Speaker 9>There's a lot like this, gentleman, if I went to

661
00:34:20.440 --> 00:34:23.400
<v Speaker 9>fight George Burns.

662
00:34:22.360 --> 00:34:26.400
<v Speaker 6>Mark, Mark, listen, you're younger than Tyson, he would kick

663
00:34:26.440 --> 00:34:28.880
<v Speaker 6>your ass, would kick the crap out of me. Okay,

664
00:34:29.760 --> 00:34:33.199
<v Speaker 6>So it's not all about my age. It's not all

665
00:34:33.280 --> 00:34:37.280
<v Speaker 6>about age. It's about conditioning. So I have no idea.

666
00:34:37.320 --> 00:34:38.519
<v Speaker 2>I mean this, My.

667
00:34:38.559 --> 00:34:42.480
<v Speaker 9>Only point was at some point it's definitely all about age.

668
00:34:43.280 --> 00:34:45.400
<v Speaker 2>I don't know where that line is.

669
00:34:45.599 --> 00:34:48.760
<v Speaker 6>The longer it goes, it depends on the individuals, don't

670
00:34:48.760 --> 00:34:50.920
<v Speaker 6>you think, Well, of course it does.

671
00:34:50.960 --> 00:34:55.000
<v Speaker 2>But I'm saying when Tyson's eighty, at some point it's

672
00:34:55.159 --> 00:34:56.239
<v Speaker 2>smart to so.

673
00:34:57.159 --> 00:34:59.599
<v Speaker 17>And Tyson has way more wisdom than the twenty seven

674
00:34:59.639 --> 00:35:00.000
<v Speaker 17>year old.

675
00:35:00.159 --> 00:35:02.639
<v Speaker 2>Go Tyson, you know what it like?

676
00:35:02.920 --> 00:35:05.800
<v Speaker 6>That all depends, But I think there's nothing you can

677
00:35:05.840 --> 00:35:07.920
<v Speaker 6>do about about age at a certain point.

678
00:35:08.039 --> 00:35:08.960
<v Speaker 2>Just look over at Doc.

679
00:35:09.039 --> 00:35:13.440
<v Speaker 6>For God's sakes, don't you think that the longer it goes,

680
00:35:13.880 --> 00:35:15.760
<v Speaker 6>the more fatigue it is going to affect.

681
00:35:15.840 --> 00:35:17.079
<v Speaker 16>We should have you.

682
00:35:17.039 --> 00:35:19.000
<v Speaker 9>And Doc actually box for you.

683
00:35:19.119 --> 00:35:22.760
<v Speaker 6>A lot has to do with conditioning. A lot has

684
00:35:22.800 --> 00:35:25.440
<v Speaker 6>to do with conditioning. I mean, look at Mark. He's

685
00:35:25.480 --> 00:35:26.360
<v Speaker 6>a young man.

686
00:35:26.559 --> 00:35:29.360
<v Speaker 2>Here, we look at his condition you shut up? Okay,

687
00:35:29.400 --> 00:35:30.880
<v Speaker 2>Well he always makes fun of me.

688
00:35:30.920 --> 00:35:34.400
<v Speaker 6>I'm just giving it bad. No one can ever fault

689
00:35:34.400 --> 00:35:37.559
<v Speaker 6>me for that. By the way, seriously, Chrissy, we're gonna

690
00:35:37.559 --> 00:35:39.960
<v Speaker 6>get back to you with our attorney right after the breaking.

691
00:35:41.440 --> 00:35:46.440
<v Speaker 6>You know, go with a sure thing Denver's Best roofer

692
00:35:46.559 --> 00:35:49.480
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693
00:35:49.519 --> 00:35:55.960
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694
00:35:56.000 --> 00:35:59.800
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695
00:36:00.079 --> 00:36:02.760
<v Speaker 6>Dozens of insurance companies find out now three all three

696
00:36:02.880 --> 00:36:05.480
<v Speaker 6>seven seven to one help. You'll think you're his only

697
00:36:05.599 --> 00:36:08.039
<v Speaker 6>customer when you choose Frank durand the real estate Man

698
00:36:08.079 --> 00:36:11.559
<v Speaker 6>dot com to list your home with Remax Alliance three

699
00:36:11.559 --> 00:36:17.320
<v Speaker 6>all three nine two zero sixteen twenty two.

700
00:36:19.599 --> 00:36:25.000
<v Speaker 2>Ripped News need advice. You don't have.

701
00:36:27.159 --> 00:36:29.119
<v Speaker 10>Come run inches as fast as.

702
00:36:29.079 --> 00:36:32.760
<v Speaker 4>The cam shooter's gonna help come.

703
00:36:34.320 --> 00:36:36.480
<v Speaker 5>This is the Troubleshooter Show.

704
00:36:37.119 --> 00:36:41.559
<v Speaker 6>No Tom Martine, Hey, I'm Tom Martino, your troubleshooter three

705
00:36:41.599 --> 00:36:43.760
<v Speaker 6>all three seven one three talk seven one.

706
00:36:43.639 --> 00:36:45.239
<v Speaker 2>Three eight two five five.

707
00:36:45.280 --> 00:36:48.719
<v Speaker 6>What's going on in your life today? This hour brought

708
00:36:48.719 --> 00:36:53.000
<v Speaker 6>to you by Wave eight Wealth Management, my wealth management

709
00:36:53.039 --> 00:36:57.360
<v Speaker 6>company for financial advisement. I decided to do this after

710
00:36:57.400 --> 00:36:59.599
<v Speaker 6>I explored the industry. I got pissed off about six

711
00:36:59.719 --> 00:37:02.719
<v Speaker 6>years go and started this and then made it available

712
00:37:02.719 --> 00:37:06.280
<v Speaker 6>to the public recently and you can be part of it.

713
00:37:06.400 --> 00:37:09.800
<v Speaker 6>So here's all I say. If you think you're happy

714
00:37:09.800 --> 00:37:13.320
<v Speaker 6>and everything's great, that's wonderful. If you have any ideas

715
00:37:13.360 --> 00:37:15.920
<v Speaker 6>at all that you're being overcharged, or you're not getting

716
00:37:15.960 --> 00:37:18.280
<v Speaker 6>the performance you can, or you're not getting the personal attention,

717
00:37:18.679 --> 00:37:22.159
<v Speaker 6>I will tell you ninety eight percent of the time financial.

718
00:37:21.679 --> 00:37:25.559
<v Speaker 2>Advisors use bigger advisors.

719
00:37:24.960 --> 00:37:27.800
<v Speaker 6>And they don't actually help you with your money. Okay,

720
00:37:27.840 --> 00:37:29.960
<v Speaker 6>they say they do, but they don't. It's just the

721
00:37:30.000 --> 00:37:34.519
<v Speaker 6>bottom line. So if you want someone to personally who

722
00:37:34.559 --> 00:37:36.480
<v Speaker 6>will invest right along with you, one hundred percent of

723
00:37:36.480 --> 00:37:39.400
<v Speaker 6>my money's in the company, you are welcome to get

724
00:37:39.400 --> 00:37:41.760
<v Speaker 6>a free review. Three oh three seven seven to one

725
00:37:41.840 --> 00:37:45.039
<v Speaker 6>help seven seven one four three five seven. I pledged

726
00:37:45.079 --> 00:37:48.519
<v Speaker 6>you one hundred percent personal attention with our firm and

727
00:37:48.719 --> 00:37:52.800
<v Speaker 6>uh babysitting your money. That's what we promise right along

728
00:37:52.840 --> 00:37:56.280
<v Speaker 6>with mine. So uh again, three oh three seven seven

729
00:37:56.360 --> 00:37:58.079
<v Speaker 6>one help, I don't fool around to this stuff. Three

730
00:37:58.119 --> 00:38:01.199
<v Speaker 6>oh three seven seven one four three five. Or go

731
00:38:01.280 --> 00:38:05.480
<v Speaker 6>to Wave eight the number eight Capital dot Com Waveeightcapital

732
00:38:05.519 --> 00:38:09.559
<v Speaker 6>dot Com, or invest with Martino dot Com. I have

733
00:38:09.719 --> 00:38:12.320
<v Speaker 6>Kevin coalkin with us from Sheridan Auto Tech. We have

734
00:38:12.360 --> 00:38:14.880
<v Speaker 6>a common woman in we call them common of course,

735
00:38:14.920 --> 00:38:17.920
<v Speaker 6>Chandra Cordevano. And then we're gonna go to our expert,

736
00:38:17.920 --> 00:38:21.960
<v Speaker 6>Brad O'Brien. He's a real estate attorney and he helps

737
00:38:22.039 --> 00:38:24.239
<v Speaker 6>us so much with so many things. We'll give out

738
00:38:24.239 --> 00:38:26.960
<v Speaker 6>his contact in a minute here. But this is a

739
00:38:26.960 --> 00:38:29.639
<v Speaker 6>weird he knows so much about this. But we always

740
00:38:29.679 --> 00:38:32.280
<v Speaker 6>think we know the answer, and there's always some you know,

741
00:38:32.920 --> 00:38:36.519
<v Speaker 6>it's ends or butts, depending on this situation. So Christy

742
00:38:37.039 --> 00:38:42.559
<v Speaker 6>lived in an apartment for about five years. And Christy,

743
00:38:42.599 --> 00:38:46.440
<v Speaker 6>you had a series of six month leases, Is that right, Christy?

744
00:38:47.880 --> 00:38:49.800
<v Speaker 20>Yeah, I did a couple of them.

745
00:38:50.280 --> 00:38:52.920
<v Speaker 2>Yeah. So anyway, this latest six month.

746
00:38:52.760 --> 00:38:57.719
<v Speaker 6>Lease expired, the latest one you had expired when in

747
00:38:57.800 --> 00:38:59.400
<v Speaker 6>July or when when.

748
00:39:01.760 --> 00:39:02.719
<v Speaker 21>Well I was looking.

749
00:39:02.840 --> 00:39:06.800
<v Speaker 19>I'm actually in the hotel for the remediation right.

750
00:39:06.639 --> 00:39:08.599
<v Speaker 6>Now, and no, but I but I just need to

751
00:39:08.639 --> 00:39:10.400
<v Speaker 6>know this. I don't want to complicate that right now.

752
00:39:10.400 --> 00:39:13.480
<v Speaker 6>I want to ask you, Brad, some basic questions. Your

753
00:39:13.639 --> 00:39:19.559
<v Speaker 6>latest six month lease expired when, well, that's what.

754
00:39:19.559 --> 00:39:20.320
<v Speaker 20>I'm trying to tell you.

755
00:39:20.440 --> 00:39:22.920
<v Speaker 19>I'm looking up the dates because I'm having trouble.

756
00:39:22.920 --> 00:39:26.559
<v Speaker 6>Oh, I'm sorry, okay, but it was earlier this year, right,

757
00:39:29.079 --> 00:39:32.360
<v Speaker 6>yes it was, and then you had been there.

758
00:39:32.239 --> 00:39:33.280
<v Speaker 2>About five years.

759
00:39:33.599 --> 00:39:37.280
<v Speaker 6>Your latest six month lease expired earlier this year. You

760
00:39:37.320 --> 00:39:42.440
<v Speaker 6>went months to month after that, right, okay? And when

761
00:39:42.679 --> 00:39:48.079
<v Speaker 6>and when you went month to month? You uh told

762
00:39:48.159 --> 00:39:51.599
<v Speaker 6>him about some mold in July, you wrote a letter

763
00:39:51.639 --> 00:39:55.519
<v Speaker 6>to him. In September, he had some people come out

764
00:39:55.840 --> 00:40:01.239
<v Speaker 6>and mitigate media, mitigated and remediated, I say, but they

765
00:40:01.280 --> 00:40:05.159
<v Speaker 6>said they found more mold. And you said to the landlord, hey,

766
00:40:05.559 --> 00:40:09.400
<v Speaker 6>there's more mold. Then he raised your rent. When when

767
00:40:09.440 --> 00:40:12.119
<v Speaker 6>did he raise your rent? He told you back in

768
00:40:12.280 --> 00:40:15.000
<v Speaker 6>July he was going to raise your rent in September

769
00:40:15.159 --> 00:40:18.639
<v Speaker 6>or in August. Right, he gave you thirty days notice.

770
00:40:19.800 --> 00:40:22.119
<v Speaker 19>Yeah, in August is when he gave me the letter

771
00:40:22.199 --> 00:40:22.880
<v Speaker 19>for rent.

772
00:40:22.679 --> 00:40:25.239
<v Speaker 2>Increasing in September.

773
00:40:26.559 --> 00:40:30.039
<v Speaker 18>For September. Yeah, and he actually just real quick he

774
00:40:30.360 --> 00:40:33.159
<v Speaker 18>left a note on my door that said he did

775
00:40:33.280 --> 00:40:35.679
<v Speaker 18>have a new lease for me when he was there

776
00:40:35.760 --> 00:40:38.559
<v Speaker 18>to pick up the rent. But later on that evening

777
00:40:38.639 --> 00:40:41.320
<v Speaker 18>he rescinded and said he wasn't going to give me

778
00:40:41.360 --> 00:40:43.559
<v Speaker 18>a new lease and he didn't want my rent.

779
00:40:44.440 --> 00:40:47.719
<v Speaker 6>So, Christy, why didn't he take your rent for September?

780
00:40:48.519 --> 00:40:51.159
<v Speaker 6>Did you offer him the original amount or the new

781
00:40:51.400 --> 00:40:52.519
<v Speaker 6>raised amount?

782
00:40:53.800 --> 00:40:57.000
<v Speaker 18>I offered him the new raised amount, but he said,

783
00:40:57.079 --> 00:40:58.840
<v Speaker 18>because you called the city.

784
00:40:59.800 --> 00:41:02.639
<v Speaker 19>He got a call from a city the same day

785
00:41:02.679 --> 00:41:03.280
<v Speaker 19>on September.

786
00:41:03.320 --> 00:41:04.280
<v Speaker 2>Serve, I get it.

787
00:41:04.440 --> 00:41:06.719
<v Speaker 6>So he said, even though you're going to pay the

788
00:41:06.760 --> 00:41:11.480
<v Speaker 6>rent increase, which, by the way, if you count that

789
00:41:11.639 --> 00:41:17.320
<v Speaker 6>increase in September, when was your last increase? When was

790
00:41:17.360 --> 00:41:19.840
<v Speaker 6>that last increase? You said it was when you signed

791
00:41:20.440 --> 00:41:23.000
<v Speaker 6>that six month lease before, right, when was that?

792
00:41:26.760 --> 00:41:29.159
<v Speaker 20>So it was earlier on in the year.

793
00:41:29.280 --> 00:41:31.360
<v Speaker 18>Probably I'm going to stay closer to January.

794
00:41:31.639 --> 00:41:35.360
<v Speaker 6>Okay, So back in January he raised your rent, and

795
00:41:35.400 --> 00:41:38.199
<v Speaker 6>then he tried to raise it again in September, and

796
00:41:38.440 --> 00:41:41.199
<v Speaker 6>he wouldn't take your money even if you wanted to

797
00:41:41.239 --> 00:41:44.039
<v Speaker 6>pay the increased amount because he was pissed off at

798
00:41:44.079 --> 00:41:47.360
<v Speaker 6>you at complaining about the mold.

799
00:41:47.559 --> 00:41:49.679
<v Speaker 2>That's it in a nutshell, right, I think.

800
00:41:49.480 --> 00:41:53.000
<v Speaker 15>There's something else. Wow, Christy, he didn't take your rent?

801
00:41:53.280 --> 00:41:54.880
<v Speaker 15>Is that because he wants you to move out?

802
00:41:54.920 --> 00:41:55.199
<v Speaker 20>Though?

803
00:41:57.360 --> 00:42:00.440
<v Speaker 2>Of course? To me, yeah, he wants your out of there. Man, Yeah,

804
00:42:00.480 --> 00:42:02.840
<v Speaker 2>he told her. Yeah, he said. Did he say you're

805
00:42:02.880 --> 00:42:03.760
<v Speaker 2>being evicted?

806
00:42:06.559 --> 00:42:09.880
<v Speaker 18>He didn't say that, but he keeps wanting me to

807
00:42:09.920 --> 00:42:12.519
<v Speaker 18>take my things out because then he said, I have

808
00:42:12.639 --> 00:42:14.079
<v Speaker 18>possessions of the apartment.

809
00:42:14.440 --> 00:42:15.519
<v Speaker 2>Well, I don't understand.

810
00:42:15.599 --> 00:42:20.320
<v Speaker 6>He never evicted you, but he wouldn't take your rent, correct,

811
00:42:20.599 --> 00:42:23.000
<v Speaker 6>and you never got a notice to leave, but he

812
00:42:23.119 --> 00:42:27.960
<v Speaker 6>said we want you out of there, correct? And what

813
00:42:28.079 --> 00:42:30.440
<v Speaker 6>did you say, I'm not leaving? What did you say?

814
00:42:31.960 --> 00:42:35.679
<v Speaker 18>Yeah, well, basically I said I just want the apartment

815
00:42:35.920 --> 00:42:37.280
<v Speaker 18>safe and habitable.

816
00:42:37.960 --> 00:42:40.159
<v Speaker 6>And then what did he say? Let's just go back

817
00:42:40.239 --> 00:42:41.599
<v Speaker 6>and forth. What did he say?

818
00:42:43.079 --> 00:42:46.599
<v Speaker 18>Okay, so he's playing games.

819
00:42:46.639 --> 00:42:50.559
<v Speaker 20>He kept saying, well, you know the team is in here.

820
00:42:50.840 --> 00:42:53.599
<v Speaker 18>They did what they did. But then he gave me

821
00:42:53.639 --> 00:42:57.199
<v Speaker 18>a new letter saying that they found they suspect new

822
00:42:57.280 --> 00:42:59.320
<v Speaker 18>mold and that I had.

823
00:42:59.239 --> 00:43:00.400
<v Speaker 20>To get my thing out.

824
00:43:00.639 --> 00:43:03.119
<v Speaker 18>But my things are not in because my things are

825
00:43:03.119 --> 00:43:04.519
<v Speaker 18>in a way and they're.

826
00:43:04.320 --> 00:43:05.039
<v Speaker 20>Not in a way.

827
00:43:05.440 --> 00:43:09.719
<v Speaker 6>Okay, but Christy, hold on, So when he said you

828
00:43:09.760 --> 00:43:10.840
<v Speaker 6>had to leave, you said you're.

829
00:43:10.760 --> 00:43:15.360
<v Speaker 2>In a motel right now? Yes, who's paying for that?

830
00:43:17.039 --> 00:43:17.440
<v Speaker 20>He is?

831
00:43:19.239 --> 00:43:22.639
<v Speaker 6>And so what are you calling about today? I thought

832
00:43:22.679 --> 00:43:24.000
<v Speaker 6>you said you were being evicted.

833
00:43:25.920 --> 00:43:30.159
<v Speaker 18>No, he's trying to constructively evict me.

834
00:43:30.840 --> 00:43:32.000
<v Speaker 20>See he's trying.

835
00:43:32.119 --> 00:43:34.639
<v Speaker 6>You've never gotten note, you've never gotten notice of an

836
00:43:34.639 --> 00:43:35.480
<v Speaker 6>eviction ever.

837
00:43:35.920 --> 00:43:37.719
<v Speaker 2>In fact, he's paying for your hotel.

838
00:43:38.039 --> 00:43:39.719
<v Speaker 6>I mean, I want to get my attorney on, but

839
00:43:39.760 --> 00:43:41.119
<v Speaker 6>I don't know what to ask him.

840
00:43:41.800 --> 00:43:44.079
<v Speaker 2>What do you want to ask him? You're not being evicted?

841
00:43:46.000 --> 00:43:49.199
<v Speaker 18>Yeah, he's if I get here's what he's doing, though.

842
00:43:49.320 --> 00:43:51.440
<v Speaker 20>He wants me to get my things out so he

843
00:43:51.559 --> 00:43:52.760
<v Speaker 20>can't let me back in.

844
00:43:53.679 --> 00:43:54.400
<v Speaker 2>How do you know that?

845
00:43:56.079 --> 00:43:58.239
<v Speaker 21>Because he's telling his attorney that.

846
00:43:59.639 --> 00:44:02.079
<v Speaker 2>Did he did his attorney tell you that.

847
00:44:04.079 --> 00:44:07.079
<v Speaker 3>They want me out, they don't.

848
00:44:06.840 --> 00:44:07.800
<v Speaker 16>Want to let me back in.

849
00:44:08.280 --> 00:44:12.400
<v Speaker 6>Okay, they told you, they told you you're not coming back.

850
00:44:12.639 --> 00:44:14.719
<v Speaker 6>Did they say, get the rest of your stuff, you're

851
00:44:14.760 --> 00:44:15.599
<v Speaker 6>not coming back.

852
00:44:17.000 --> 00:44:20.320
<v Speaker 18>They they get your stuff out and they want me

853
00:44:20.400 --> 00:44:26.880
<v Speaker 18>to break the leaf. Did they say they.

854
00:44:25.360 --> 00:44:27.840
<v Speaker 6>Said, we want you to get your stuff out and

855
00:44:27.880 --> 00:44:30.199
<v Speaker 6>we want you to break the lease. That's what they

856
00:44:30.239 --> 00:44:31.760
<v Speaker 6>said to you.

857
00:44:31.840 --> 00:44:35.440
<v Speaker 18>They are suggesting that they want me to break the leaf.

858
00:44:35.599 --> 00:44:39.159
<v Speaker 6>Yes, did they say they will let you out? Well,

859
00:44:39.199 --> 00:44:41.519
<v Speaker 6>you said you didn't have a lease, So now I'm

860
00:44:41.519 --> 00:44:42.639
<v Speaker 6>more confused than ever.

861
00:44:43.119 --> 00:44:45.320
<v Speaker 2>So well, well, it.

862
00:44:45.400 --> 00:44:47.960
<v Speaker 20>Still has to be honored month to month.

863
00:44:48.400 --> 00:44:52.440
<v Speaker 18>Yes, even though I don't have a technical lease for

864
00:44:52.599 --> 00:44:55.760
<v Speaker 18>a certain date, it still has to be honored.

865
00:44:55.480 --> 00:44:56.199
<v Speaker 20>Month to month.

866
00:44:56.280 --> 00:44:59.280
<v Speaker 6>You know, Tom Brad's been listening to this, right, Okay, okay,

867
00:44:59.480 --> 00:45:02.320
<v Speaker 6>because I I am so confused by this thing. They

868
00:45:02.360 --> 00:45:05.559
<v Speaker 6>want her I know they want her out, that's what

869
00:45:05.639 --> 00:45:10.440
<v Speaker 6>she says. But they're paying for her hotel, they're paying

870
00:45:10.480 --> 00:45:12.679
<v Speaker 6>her to.

871
00:45:13.280 --> 00:45:14.559
<v Speaker 2>Okay, Well that's debatable.

872
00:45:15.039 --> 00:45:18.280
<v Speaker 6>Okay, all right, So they want your stuff out of

873
00:45:18.280 --> 00:45:20.480
<v Speaker 6>the apartment, but they didn't say they were. They said

874
00:45:20.519 --> 00:45:23.280
<v Speaker 6>they wanted it out because they're doing mitigation.

875
00:45:23.480 --> 00:45:29.199
<v Speaker 18>Right, Yes, but I also the attorney. His attorney did

876
00:45:29.280 --> 00:45:32.199
<v Speaker 18>say that they want me to go ahead and agree

877
00:45:32.239 --> 00:45:33.280
<v Speaker 18>to breaking the leaf.

878
00:45:34.000 --> 00:45:36.800
<v Speaker 2>But but okay, I get it.

879
00:45:37.159 --> 00:45:41.800
<v Speaker 6>But do you realize it's not unusual for mold remitation

880
00:45:42.079 --> 00:45:44.679
<v Speaker 6>companies to want personal belongings out of there.

881
00:45:44.760 --> 00:45:45.360
<v Speaker 2>Did you know that?

882
00:45:47.800 --> 00:45:48.000
<v Speaker 20>Yeah?

883
00:45:48.000 --> 00:45:50.000
<v Speaker 19>But I'm not in the way he's claiming I'm in

884
00:45:50.039 --> 00:45:50.880
<v Speaker 19>the way. I'm not.

885
00:45:51.679 --> 00:45:54.039
<v Speaker 6>They're talking about spore contamination.

886
00:45:54.639 --> 00:45:56.079
<v Speaker 2>You don't have to be in the way.

887
00:45:56.440 --> 00:46:00.599
<v Speaker 6>They're trying to protect your stuff.

888
00:46:00.599 --> 00:46:03.800
<v Speaker 20>It's been in there. They found mold from previous years

889
00:46:03.920 --> 00:46:04.719
<v Speaker 20>that's been in there.

890
00:46:04.880 --> 00:46:06.599
<v Speaker 19>My stuff is already contaminated.

891
00:46:07.519 --> 00:46:09.079
<v Speaker 2>Okay, I give.

892
00:46:08.880 --> 00:46:11.079
<v Speaker 6>A Brad O'Brien, you want to weigh in on this,

893
00:46:11.159 --> 00:46:13.360
<v Speaker 6>because I don't know any more than you do right now, Well, I.

894
00:46:13.360 --> 00:46:15.400
<v Speaker 23>Would just say that it sounds like the landlord and

895
00:46:15.480 --> 00:46:18.119
<v Speaker 23>their attorney are trying to get her to voluntarily terminate

896
00:46:18.159 --> 00:46:21.000
<v Speaker 23>the lease. She has the right to where they don't

897
00:46:21.000 --> 00:46:23.440
<v Speaker 23>at this point, but you don't have to. You know,

898
00:46:23.800 --> 00:46:25.760
<v Speaker 23>they're trying to get you to do something that they

899
00:46:25.800 --> 00:46:28.000
<v Speaker 23>don't have the right to compel you to de terminate

900
00:46:28.000 --> 00:46:28.320
<v Speaker 23>the lease.

901
00:46:28.559 --> 00:46:31.119
<v Speaker 9>But it best, But it best because she's on month

902
00:46:31.159 --> 00:46:33.199
<v Speaker 9>to month. How long would it take to get her

903
00:46:33.239 --> 00:46:35.239
<v Speaker 9>out there if they go through the proper way.

904
00:46:35.320 --> 00:46:37.719
<v Speaker 23>Twenty one days? Now, there is something you want to

905
00:46:37.760 --> 00:46:40.800
<v Speaker 23>have an ability statute about not retaliating. But if the

906
00:46:40.880 --> 00:46:43.760
<v Speaker 23>landlord has a good faith reason for not renewing it's

907
00:46:43.800 --> 00:46:48.039
<v Speaker 23>apart from her having reported a habitability issue.

908
00:46:47.840 --> 00:46:51.760
<v Speaker 2>Then then so what other reason? What other reason would

909
00:46:51.760 --> 00:46:52.559
<v Speaker 2>he have to have.

910
00:46:54.280 --> 00:46:55.320
<v Speaker 23>Just some good faith reason?

911
00:46:55.960 --> 00:46:58.679
<v Speaker 2>What about he doesn't want to rent to her anymore.

912
00:47:00.039 --> 00:47:03.480
<v Speaker 23>She says, she's been there for five years, right, yeah, okay,

913
00:47:03.519 --> 00:47:05.519
<v Speaker 23>so this now, this change that we have this year

914
00:47:05.679 --> 00:47:08.239
<v Speaker 23>where kind of there has been there for a year

915
00:47:08.320 --> 00:47:10.480
<v Speaker 23>or longer, has to be given a ninety day notice

916
00:47:10.519 --> 00:47:12.559
<v Speaker 23>of non renewal and it has to be a good

917
00:47:13.079 --> 00:47:16.079
<v Speaker 23>just cause for the non renewal. So she's entitled to

918
00:47:16.079 --> 00:47:16.599
<v Speaker 23>that protection.

919
00:47:16.679 --> 00:47:19.400
<v Speaker 2>Now, okay, wow, so you can stay there.

920
00:47:21.639 --> 00:47:24.480
<v Speaker 6>So that's why they want her to voluntarily do it,

921
00:47:24.519 --> 00:47:26.559
<v Speaker 6>because they don't want to give her ninety.

922
00:47:26.320 --> 00:47:29.360
<v Speaker 9>Days and pay for her hotel for the next ninety

923
00:47:29.440 --> 00:47:31.000
<v Speaker 9>days or however long it takes.

924
00:47:31.199 --> 00:47:32.800
<v Speaker 23>Well, the hard part is not the ninety days. It's

925
00:47:32.800 --> 00:47:33.920
<v Speaker 23>they have to have just cause.

926
00:47:34.440 --> 00:47:37.159
<v Speaker 9>Oh yeah, you're right, And what would be just cause?

927
00:47:37.239 --> 00:47:41.239
<v Speaker 9>But causes? What if you're selling your house or something, right.

928
00:47:41.320 --> 00:47:44.159
<v Speaker 23>Selling it, wanting to convert it to something else, like

929
00:47:44.480 --> 00:47:47.119
<v Speaker 23>maybe they want to convert it to condo, They want

930
00:47:47.159 --> 00:47:50.480
<v Speaker 23>to do a substantial renovation. So there's some pre defined

931
00:47:50.599 --> 00:47:53.039
<v Speaker 23>things that are substantial like that. But not just because

932
00:47:53.039 --> 00:47:54.840
<v Speaker 23>they don't think they don't like this particular tenant.

933
00:47:55.000 --> 00:47:57.719
<v Speaker 2>Christy, you're in it. You're in the driver's seat on this.

934
00:47:58.280 --> 00:48:02.199
<v Speaker 6>Hey, Christy, do you want to keep renting there at

935
00:48:02.239 --> 00:48:07.880
<v Speaker 6>the new amount. Well, hold on, hold on, Mark, Wait,

936
00:48:08.440 --> 00:48:11.760
<v Speaker 6>I'm asking her a question, Mark, I'm asking a question. First,

937
00:48:11.800 --> 00:48:13.960
<v Speaker 6>I know what question you're going to ask. I want

938
00:48:14.000 --> 00:48:16.119
<v Speaker 6>to do it in order. Are you willing to pay

939
00:48:16.159 --> 00:48:21.119
<v Speaker 6>the new increased amount rent? I?

940
00:48:21.320 --> 00:48:23.320
<v Speaker 13>Yes, I was really Okay.

941
00:48:23.400 --> 00:48:26.880
<v Speaker 6>Now the question is, Brad, does the landlord have a

942
00:48:26.960 --> 00:48:29.920
<v Speaker 6>right to raise the rent if he already raised it

943
00:48:30.000 --> 00:48:31.119
<v Speaker 6>let's say in January.

944
00:48:32.119 --> 00:48:35.159
<v Speaker 23>No, a landlord, residential landlord can only raise rent one

945
00:48:35.199 --> 00:48:36.760
<v Speaker 23>time in any rolling twelve month period.

946
00:48:37.360 --> 00:48:37.719
<v Speaker 2>Okay.

947
00:48:37.880 --> 00:48:40.639
<v Speaker 6>And what is the rolling twelve month period, any rolling

948
00:48:40.800 --> 00:48:42.119
<v Speaker 6>twelve month period.

949
00:48:42.360 --> 00:48:44.000
<v Speaker 23>Right today minus twelve months?

950
00:48:44.599 --> 00:48:47.920
<v Speaker 2>Okay, so today minus twelve months. So when this.

951
00:48:47.960 --> 00:48:50.719
<v Speaker 9>Guy's not taking her check, let's not forget that she

952
00:48:50.920 --> 00:48:54.000
<v Speaker 9>tried to pay even the new amount and he said

953
00:48:54.039 --> 00:48:55.360
<v Speaker 9>he's not going to accept it.

954
00:48:55.400 --> 00:48:59.440
<v Speaker 23>Brad, Well, she if this gets in front of it, judge,

955
00:48:59.480 --> 00:49:01.960
<v Speaker 23>she'll arge. She tendered her payment, she offered it up

956
00:49:01.960 --> 00:49:03.519
<v Speaker 23>and they refused it. And that's a good argument.

957
00:49:03.880 --> 00:49:09.039
<v Speaker 6>Christy, So are you listening to all of this? Yes,

958
00:49:09.920 --> 00:49:13.360
<v Speaker 6>listen carefully. You don't have to leave. You don't have

959
00:49:13.440 --> 00:49:16.599
<v Speaker 6>to voluntarily do it. He has to evict you, he

960
00:49:16.719 --> 00:49:20.159
<v Speaker 6>has to have good reason. By the way, he can't

961
00:49:20.239 --> 00:49:22.719
<v Speaker 6>rate well, he can raise the rent after twelve months

962
00:49:22.760 --> 00:49:24.320
<v Speaker 6>from the last and rent raise.

963
00:49:24.639 --> 00:49:26.719
<v Speaker 2>You have to make him aware that you know all

964
00:49:26.800 --> 00:49:27.079
<v Speaker 2>of this.

965
00:49:29.320 --> 00:49:31.159
<v Speaker 13>Okay, and if you.

966
00:49:31.159 --> 00:49:33.840
<v Speaker 6>Want help, I'll have Deputy d call the landlord. You

967
00:49:33.880 --> 00:49:40.360
<v Speaker 6>want us to call him? Sure, hold on and get

968
00:49:40.400 --> 00:49:43.880
<v Speaker 6>here information for us. Brad O'Brien, thank you so much

969
00:49:43.880 --> 00:49:46.760
<v Speaker 6>for helping us. Three h three seven Mark. Did I

970
00:49:46.840 --> 00:49:48.800
<v Speaker 6>get that question you were going to ask about the

971
00:49:48.880 --> 00:49:50.639
<v Speaker 6>twelve months or was there something else?

972
00:49:50.840 --> 00:49:53.400
<v Speaker 2>No? No, We're good, I mean, okay, good, good.

973
00:49:54.000 --> 00:49:58.039
<v Speaker 6>Excellent Olslaw dot com seven two zero three seven zero

974
00:49:58.400 --> 00:50:05.719
<v Speaker 6>seventy three eighty eight. Go with a sure thing Denver's

975
00:50:05.760 --> 00:50:08.039
<v Speaker 6>best roofer Excel Roofing dot com.

976
00:50:08.079 --> 00:50:10.079
<v Speaker 2>You don't pay a cent until you're content.

977
00:50:13.480 --> 00:50:16.639
<v Speaker 6>Time for an insurance check up free, no obligation comparison

978
00:50:16.800 --> 00:50:20.360
<v Speaker 6>call Compass Insurance paying too much your coverage at dozens

979
00:50:20.360 --> 00:50:23.079
<v Speaker 6>of insurance companies find out now three oh three seven

980
00:50:23.119 --> 00:50:25.440
<v Speaker 6>to seven to one help. You'll think you're his only

981
00:50:25.559 --> 00:50:28.039
<v Speaker 6>customer when you choose Frank durand the real estate Man

982
00:50:28.039 --> 00:50:31.519
<v Speaker 6>dot com to list your home with Remax Alliance three

983
00:50:31.519 --> 00:50:33.639
<v Speaker 6>oh three nine two zero sixteen twenty two.

984
00:50:43.679 --> 00:50:46.360
<v Speaker 2>I'm Tom Martino. You're a troubleshooter.

985
00:50:47.280 --> 00:50:49.760
<v Speaker 6>Three O three seven one three talk three O three

986
00:50:49.840 --> 00:50:52.559
<v Speaker 6>seven one three eight two five five. So I'm just

987
00:50:52.639 --> 00:50:56.559
<v Speaker 6>ask AI who's gonna win the fight? Fifty eight year

988
00:50:56.599 --> 00:51:00.320
<v Speaker 6>old former heavyweight champion Mike Tyson or twenty seven year

989
00:51:00.320 --> 00:51:04.440
<v Speaker 6>old YouTuber turn boxer Jake Paul. And here's what my

990
00:51:04.639 --> 00:51:08.079
<v Speaker 6>AI said. I used to call my girlfriend, but the

991
00:51:08.159 --> 00:51:10.800
<v Speaker 6>voice changed to mail, so I call him my boyfriend.

992
00:51:12.559 --> 00:51:20.639
<v Speaker 6>Backing Mike Tyson, Lennox, Lewis, Roy Jones, Junior Tyson Fury,

993
00:51:21.119 --> 00:51:22.199
<v Speaker 6>it's all betting odds.

994
00:51:22.280 --> 00:51:23.199
<v Speaker 2>It's all that Matt.

995
00:51:23.079 --> 00:51:28.840
<v Speaker 6>Backing Jake Paul, Anthony Joshua, Adam Smith. Betting odds Jake

996
00:51:28.920 --> 00:51:31.360
<v Speaker 6>Paul minus two hundred and fifty.

997
00:51:31.800 --> 00:51:33.599
<v Speaker 2>So you have to pay two fifty.

998
00:51:33.320 --> 00:51:37.679
<v Speaker 6>To win one hundred and plus one ninety from Tyson.

999
00:51:37.760 --> 00:51:45.719
<v Speaker 2>Tyson's favored age and physical condition. You got that totally backwards, brother, Oh,

1000
00:51:45.760 --> 00:51:46.719
<v Speaker 2>you're right, you're right.

1001
00:51:47.079 --> 00:51:49.880
<v Speaker 6>You you The odds are in favor of Jake. That's

1002
00:51:49.880 --> 00:51:54.599
<v Speaker 6>why they pay less, right exactly, Okay, age and physical condition,

1003
00:51:55.039 --> 00:52:01.719
<v Speaker 6>Tyson's age and the long hiatus since his last professional fight,

1004
00:52:01.880 --> 00:52:06.760
<v Speaker 6>that's a big one, that's whole big one. In contrast,

1005
00:52:07.159 --> 00:52:11.320
<v Speaker 6>Paul is in prime physical condition and has been actively

1006
00:52:11.400 --> 00:52:18.840
<v Speaker 6>competing experience. Tyson's extensive boxing boxing experience outweighs Paul's and

1007
00:52:18.920 --> 00:52:20.840
<v Speaker 6>his experience.

1008
00:52:20.440 --> 00:52:23.039
<v Speaker 2>But not recent experience.

1009
00:52:24.679 --> 00:52:30.480
<v Speaker 6>Tyson has legendary status, experience, and is formidable. But people

1010
00:52:30.519 --> 00:52:34.280
<v Speaker 6>say Jake Paul is just too young and fit. Wow,

1011
00:52:34.360 --> 00:52:37.920
<v Speaker 6>this is going to be exciting. Three oh three, seven

1012
00:52:37.920 --> 00:52:39.320
<v Speaker 6>to one three talk seven to one three.

1013
00:52:39.360 --> 00:52:40.880
<v Speaker 9>So if you had to bet on it, what would

1014
00:52:40.920 --> 00:52:43.000
<v Speaker 9>you bet? It's gonna be a I don't even think

1015
00:52:43.000 --> 00:52:45.760
<v Speaker 9>it's going to be an epic battle. Honestly, I still

1016
00:52:45.760 --> 00:52:46.280
<v Speaker 9>don't think.

1017
00:52:46.480 --> 00:52:48.880
<v Speaker 6>But I still don't. I wouldn't bet because I don't

1018
00:52:48.920 --> 00:52:50.840
<v Speaker 6>know enough. Honest to god, I don't have a good

1019
00:52:50.880 --> 00:52:53.519
<v Speaker 6>feeling one or the other. I I just don't have

1020
00:52:54.840 --> 00:52:57.039
<v Speaker 6>enough feeling to bet on this one. I got to

1021
00:52:57.119 --> 00:52:59.000
<v Speaker 6>get to h let's see, I got to get your

1022
00:52:59.199 --> 00:53:01.559
<v Speaker 6>your pictures up again, Okay, so let me do that.

1023
00:53:01.639 --> 00:53:01.960
<v Speaker 10>Okay.

1024
00:53:02.239 --> 00:53:03.800
<v Speaker 2>I don't even know that's the wrong one.

1025
00:53:04.039 --> 00:53:07.559
<v Speaker 6>Sorry, I'm just three oh three seven one three talks

1026
00:53:07.559 --> 00:53:09.360
<v Speaker 6>seven one three eight two five five.

1027
00:53:09.440 --> 00:53:11.599
<v Speaker 2>Let me get your camera there? You go? All right?

1028
00:53:11.920 --> 00:53:14.280
<v Speaker 6>So you guys are up, and here's what I want

1029
00:53:14.280 --> 00:53:18.719
<v Speaker 6>to know. What do our what do what? What does

1030
00:53:18.760 --> 00:53:19.920
<v Speaker 6>the YouTube audience think?

1031
00:53:20.639 --> 00:53:20.880
<v Speaker 10>Well?

1032
00:53:20.920 --> 00:53:22.840
<v Speaker 9>I put a poll up and by the way, folks

1033
00:53:22.880 --> 00:53:25.480
<v Speaker 9>out there listening, you go to YouTube type and Troubleshooter

1034
00:53:25.559 --> 00:53:28.280
<v Speaker 9>network you can watch us. We talked her in the breaks.

1035
00:53:28.320 --> 00:53:30.559
<v Speaker 9>I think you're gonna love uh being part of the

1036
00:53:30.599 --> 00:53:33.840
<v Speaker 9>show that way. But uh, we only got thirty two votes,

1037
00:53:33.880 --> 00:53:37.559
<v Speaker 9>even though there's one hundreds watching. Seventy five percent think

1038
00:53:37.639 --> 00:53:40.360
<v Speaker 9>Mike Tyson's gonna win. And I offered to bet any

1039
00:53:40.440 --> 00:53:42.280
<v Speaker 9>of them and not one of them took me up

1040
00:53:42.320 --> 00:53:42.519
<v Speaker 9>on it.

1041
00:53:42.559 --> 00:53:45.960
<v Speaker 2>Butt test seventy five percent. They're just busting balls. They

1042
00:53:46.039 --> 00:53:48.199
<v Speaker 2>can't really think that anyway.

1043
00:53:48.280 --> 00:53:52.719
<v Speaker 6>Let's talk to Mike. Uh, we have a Michael and

1044
00:53:52.760 --> 00:53:54.960
<v Speaker 6>a Mic. We'll go to Mike about life insurance. Hi, Mike,

1045
00:53:55.000 --> 00:53:55.519
<v Speaker 6>what's going on?

1046
00:53:55.559 --> 00:53:55.760
<v Speaker 10>Man?

1047
00:53:56.400 --> 00:53:57.960
<v Speaker 3>Him? Why are you doing good?

1048
00:53:58.119 --> 00:53:58.840
<v Speaker 2>What's happening?

1049
00:53:59.159 --> 00:53:59.320
<v Speaker 16>Hey?

1050
00:53:59.360 --> 00:54:01.480
<v Speaker 3>Got a quick way for you. I haven't heard you

1051
00:54:01.920 --> 00:54:05.639
<v Speaker 3>talk about this. I don't believe in the past, But

1052
00:54:06.960 --> 00:54:09.599
<v Speaker 3>do you know any type of entity that would go

1053
00:54:09.599 --> 00:54:15.519
<v Speaker 3>ahead and buy life insurance, whether it be the term and.

1054
00:54:14.599 --> 00:54:18.079
<v Speaker 6>As FA, they don't buy term. They don't usually buy term.

1055
00:54:18.199 --> 00:54:22.119
<v Speaker 6>Now hold on maybe they do. First of all, term

1056
00:54:22.199 --> 00:54:26.920
<v Speaker 6>insurance if it's not guaranteed renewed and you have a

1057
00:54:26.960 --> 00:54:29.440
<v Speaker 6>fatal disease or a terminal disease, or you want to

1058
00:54:29.480 --> 00:54:32.039
<v Speaker 6>just get rid of or you're old, and you know,

1059
00:54:33.000 --> 00:54:37.039
<v Speaker 6>usually terms canceled, so that's not a viable option usually

1060
00:54:37.079 --> 00:54:39.920
<v Speaker 6>for a biatical. You're talking about a biatical where people

1061
00:54:40.000 --> 00:54:41.719
<v Speaker 6>buy it up because you're dying.

1062
00:54:42.360 --> 00:54:44.800
<v Speaker 3>Not necessarily. I mean, this took your situation is that

1063
00:54:45.360 --> 00:54:47.280
<v Speaker 3>I've had it for twenty years in the end, as

1064
00:54:47.280 --> 00:54:48.559
<v Speaker 3>far as the is.

1065
00:54:48.519 --> 00:54:50.400
<v Speaker 2>It term ors that whole life.

1066
00:54:50.320 --> 00:54:52.840
<v Speaker 3>The first and one would be term twenty years. But

1067
00:54:52.880 --> 00:54:57.559
<v Speaker 3>it is renewable, and naturally the monthly payment has gone

1068
00:54:57.679 --> 00:55:01.039
<v Speaker 3>up from like five hundred thousand from my three hundred

1069
00:55:01.079 --> 00:55:04.320
<v Speaker 3>dollars a month previously to like thirteen hundred now.

1070
00:55:05.039 --> 00:55:08.159
<v Speaker 6>So well, that's that's what I mean. I mean, it's

1071
00:55:08.159 --> 00:55:09.920
<v Speaker 6>guaranteed renew but at what price?

1072
00:55:10.000 --> 00:55:12.639
<v Speaker 2>So how old are you send me?

1073
00:55:12.679 --> 00:55:13.440
<v Speaker 7>Fine?

1074
00:55:13.800 --> 00:55:15.159
<v Speaker 2>Okay, so what kind of health?

1075
00:55:15.199 --> 00:55:15.400
<v Speaker 7>Are you?

1076
00:55:15.480 --> 00:55:15.679
<v Speaker 10>In?

1077
00:55:16.639 --> 00:55:17.400
<v Speaker 3>Pretty good health?

1078
00:55:17.519 --> 00:55:19.320
<v Speaker 6>And I guess no one's gonna do it, man, no

1079
00:55:19.320 --> 00:55:21.159
<v Speaker 6>one's going to buy a term insurance policy.

1080
00:55:21.199 --> 00:55:22.800
<v Speaker 2>I don't know of anyone.

1081
00:55:23.239 --> 00:55:25.760
<v Speaker 6>I don't know of anyone when it comes to biaticals

1082
00:55:25.760 --> 00:55:27.199
<v Speaker 6>who buy term insurance.

1083
00:55:27.559 --> 00:55:29.000
<v Speaker 2>Okay, because the term.

1084
00:55:28.840 --> 00:55:31.800
<v Speaker 6>I mean, I might be wrong, but but you know,

1085
00:55:32.559 --> 00:55:35.320
<v Speaker 6>first of all, the concept bothers me a little, but

1086
00:55:35.440 --> 00:55:36.559
<v Speaker 6>a lot of people.

1087
00:55:36.280 --> 00:55:40.239
<v Speaker 2>Are buying them. If you have a terminal disease of some.

1088
00:55:40.360 --> 00:55:43.880
<v Speaker 6>Kind and you have a whole life policy that pays,

1089
00:55:43.920 --> 00:55:46.760
<v Speaker 6>and they know what it's going to pay, and they

1090
00:55:46.800 --> 00:55:48.800
<v Speaker 6>can take it out, I mean, they can pay you

1091
00:55:48.920 --> 00:55:49.800
<v Speaker 6>cash and get it.

1092
00:55:50.000 --> 00:55:52.400
<v Speaker 2>They're going to do it, and you have money to

1093
00:55:52.440 --> 00:55:52.800
<v Speaker 2>live on.

1094
00:55:53.199 --> 00:55:56.559
<v Speaker 6>But what is your Are you asking for cash up

1095
00:55:56.599 --> 00:56:00.960
<v Speaker 6>front for this term policy? Well, yeah, that's so you

1096
00:56:01.000 --> 00:56:04.159
<v Speaker 6>want someone and it's this thirteen hundred a year, thirteen

1097
00:56:04.239 --> 00:56:07.840
<v Speaker 6>hundred a month. There's no one's going to pay you

1098
00:56:07.920 --> 00:56:10.960
<v Speaker 6>cash plus thirteen hundred a month at seventy five years

1099
00:56:11.000 --> 00:56:15.599
<v Speaker 6>old for a term policy of five hundred thousand. I mean,

1100
00:56:15.639 --> 00:56:19.920
<v Speaker 6>do the math. The returns not there. You're, by today's standards,

1101
00:56:19.920 --> 00:56:22.559
<v Speaker 6>in pretty good health. You could live another ten years.

1102
00:56:22.599 --> 00:56:24.599
<v Speaker 6>I mean, just do the math. And there's nothing to

1103
00:56:24.639 --> 00:56:26.320
<v Speaker 6>guarantee the premium won't go up.

1104
00:56:28.559 --> 00:56:30.760
<v Speaker 3>Okay, Well, let's see.

1105
00:56:30.239 --> 00:56:33.840
<v Speaker 6>You obviously have an escalator in that. So you're asking

1106
00:56:33.920 --> 00:56:36.840
<v Speaker 6>someone right now to pay sixteen grand a year. Sixteen

1107
00:56:36.880 --> 00:56:40.599
<v Speaker 6>grand a year basically, okay, so they pay would never

1108
00:56:40.679 --> 00:56:44.519
<v Speaker 6>think about that sixteen grand a year times even if

1109
00:56:44.559 --> 00:56:48.559
<v Speaker 6>it's stayed level, and it won't times ten years. We're

1110
00:56:48.559 --> 00:56:51.280
<v Speaker 6>looking at one hundred and sixty thousand, And how much

1111
00:56:51.320 --> 00:56:53.800
<v Speaker 6>did you want for this five hundred thousand dollars benefit?

1112
00:56:53.880 --> 00:56:54.960
<v Speaker 2>How much do you want for it?

1113
00:56:55.199 --> 00:56:56.880
<v Speaker 3>I don't know, I'm getting it. I'm just telling it.

1114
00:56:57.159 --> 00:56:58.880
<v Speaker 6>Don't give me an idea, though, you have to have

1115
00:56:58.880 --> 00:57:00.800
<v Speaker 6>an idea. Do you want to dollar for it?

1116
00:57:02.519 --> 00:57:02.880
<v Speaker 3>Okay?

1117
00:57:02.920 --> 00:57:05.880
<v Speaker 2>So how much do you want for it? Twenty five,

1118
00:57:07.000 --> 00:57:08.159
<v Speaker 2>twenty five thousand?

1119
00:57:09.159 --> 00:57:12.800
<v Speaker 6>Okay, So now you have one sixty plus twenty five thousand.

1120
00:57:13.840 --> 00:57:16.800
<v Speaker 6>Now that's what I would be. That's one hundred and

1121
00:57:16.800 --> 00:57:19.280
<v Speaker 6>eighty five thousand. Somebody's going to pay out on the

1122
00:57:19.360 --> 00:57:23.639
<v Speaker 6>hopes that they get the five hundred. Then I'm the

1123
00:57:23.639 --> 00:57:26.079
<v Speaker 6>hope set he croaks. That's such a weird thing to.

1124
00:57:26.039 --> 00:57:28.119
<v Speaker 2>Think, Well that all viaticals are like that.

1125
00:57:28.320 --> 00:57:30.079
<v Speaker 9>I know that, but think about it, man, can you

1126
00:57:30.119 --> 00:57:32.719
<v Speaker 9>imagine sitting around going, God, I hope he gets into

1127
00:57:32.760 --> 00:57:36.800
<v Speaker 9>a car accident today.

1128
00:57:36.840 --> 00:57:40.280
<v Speaker 6>You know, I just don't think it's viable, but I

1129
00:57:40.360 --> 00:57:45.159
<v Speaker 6>might be wrong. I've listened with my investment company. We

1130
00:57:45.239 --> 00:57:49.000
<v Speaker 6>have looked at viat There are funds of viaticals of

1131
00:57:49.119 --> 00:57:52.639
<v Speaker 6>old sick people. It sounds sick, doesn't it. And it's

1132
00:57:52.719 --> 00:57:55.400
<v Speaker 6>just we don't like it. We just don't like it

1133
00:57:55.440 --> 00:57:57.840
<v Speaker 6>and it just doesn't feel good. But there are people

1134
00:57:57.840 --> 00:58:02.480
<v Speaker 6>that love them. For example, if you had cancer and

1135
00:58:02.519 --> 00:58:05.519
<v Speaker 6>you have a five hundred thousand dollars policy, there are

1136
00:58:05.559 --> 00:58:07.000
<v Speaker 6>people that are going to give you a lot of

1137
00:58:07.000 --> 00:58:10.400
<v Speaker 6>cash to live on right now there are okay, okay,

1138
00:58:10.559 --> 00:58:13.960
<v Speaker 6>but you're seventy five with no apparent problems at this point.

1139
00:58:14.519 --> 00:58:15.559
<v Speaker 3>Correct, that's great?

1140
00:58:15.679 --> 00:58:16.000
<v Speaker 2>Yeah.

1141
00:58:16.039 --> 00:58:20.400
<v Speaker 6>So, And it's term, which means you have no control

1142
00:58:20.440 --> 00:58:22.920
<v Speaker 6>over the what is the premium escalator clause?

1143
00:58:22.960 --> 00:58:23.280
<v Speaker 2>Do you know?

1144
00:58:25.280 --> 00:58:27.760
<v Speaker 3>I think it's really depends upon you know, I don't

1145
00:58:27.800 --> 00:58:31.079
<v Speaker 3>know what percentage might be on an annual basis.

1146
00:58:31.119 --> 00:58:34.199
<v Speaker 2>I don't know, I understand. But do they have a limit.

1147
00:58:35.280 --> 00:58:36.280
<v Speaker 3>I don't know that either.

1148
00:58:38.079 --> 00:58:41.039
<v Speaker 9>Wouldn't you be afraid someone would try to knock you

1149
00:58:41.119 --> 00:58:42.039
<v Speaker 9>off if you sold it?

1150
00:58:42.079 --> 00:58:47.480
<v Speaker 2>I mean, honestly, no, I find it so odd.

1151
00:58:47.679 --> 00:58:50.960
<v Speaker 6>So on my investment, on this investment research that I have,

1152
00:58:52.559 --> 00:58:56.239
<v Speaker 6>they do they do have some life, some term life

1153
00:58:56.239 --> 00:59:00.599
<v Speaker 6>insurance policies that are sold as viaticals here, but they're

1154
00:59:00.679 --> 00:59:06.440
<v Speaker 6>usually with people who have a foreseeable event, some terminal

1155
00:59:06.840 --> 00:59:12.400
<v Speaker 6>something that, yeah, something like that. They they believe it

1156
00:59:12.480 --> 00:59:16.199
<v Speaker 6>or not, they like it. If can you convert that

1157
00:59:16.320 --> 00:59:22.679
<v Speaker 6>to a whole life policy at any time.

1158
00:59:21.480 --> 00:59:24.280
<v Speaker 3>I think that has lapsed as of right now.

1159
00:59:24.519 --> 00:59:29.000
<v Speaker 6>Okay, so really unless you people aren't probably going to

1160
00:59:29.039 --> 00:59:31.880
<v Speaker 6>do it because you don't have a disease or you're

1161
00:59:31.920 --> 00:59:35.280
<v Speaker 6>not your death is not imminent, and you have the

1162
00:59:35.320 --> 00:59:38.159
<v Speaker 6>five hundred thousand is a good part. The premium is

1163
00:59:38.320 --> 00:59:41.519
<v Speaker 6>way high. Thirteen hundred a month is way high at

1164
00:59:41.519 --> 00:59:45.800
<v Speaker 6>this point. But it's it says here in my little uh,

1165
00:59:46.119 --> 00:59:49.639
<v Speaker 6>my little uh Book of Investors that there are people

1166
00:59:49.639 --> 00:59:52.480
<v Speaker 6>that will buy them, even yours, but I don't know

1167
00:59:52.519 --> 00:59:54.440
<v Speaker 6>how much you'll get for it. They might try to

1168
00:59:54.480 --> 00:59:59.599
<v Speaker 6>steal it, you know, if are you hurting for money

1169
00:59:59.639 --> 01:00:00.000
<v Speaker 6>right now?

1170
01:00:00.840 --> 01:00:03.199
<v Speaker 3>No, I just I can't afford this first to the

1171
01:00:03.280 --> 01:00:05.639
<v Speaker 3>increase there, and you know, just do a little bit.

1172
01:00:05.639 --> 01:00:07.719
<v Speaker 6>There might hey, there might be people that do it,

1173
01:00:07.760 --> 01:00:11.519
<v Speaker 6>but again there you know, it's kind of it's kind

1174
01:00:11.519 --> 01:00:15.159
<v Speaker 6>of a strange when you're not sick or anything, you know,

1175
01:00:16.079 --> 01:00:23.119
<v Speaker 6>and uh, what has been the average lifespan of your family? Folks,

1176
01:00:23.119 --> 01:00:25.280
<v Speaker 6>I'm not asking for myself. I am not going to

1177
01:00:25.360 --> 01:00:25.679
<v Speaker 6>do this.

1178
01:00:25.800 --> 01:00:31.719
<v Speaker 3>I just you don't I understand. Uh actually, first, parent wise,

1179
01:00:31.760 --> 01:00:32.559
<v Speaker 3>one seventy four?

1180
01:00:35.440 --> 01:00:36.280
<v Speaker 2>What did you just say?

1181
01:00:36.320 --> 01:00:36.440
<v Speaker 7>One?

1182
01:00:36.480 --> 01:00:38.239
<v Speaker 2>And I have no idea what he's talking about. One

1183
01:00:38.320 --> 01:00:40.719
<v Speaker 2>is not one was ninety four and one was what?

1184
01:00:41.480 --> 01:00:41.599
<v Speaker 7>Uh?

1185
01:00:42.239 --> 01:00:45.079
<v Speaker 3>Actually, you know sixty eight? I'm sorry, you know sixty

1186
01:00:45.119 --> 01:00:47.079
<v Speaker 3>eight years old and one ninety four?

1187
01:00:47.639 --> 01:00:49.239
<v Speaker 2>Oh my gosh, weird.

1188
01:00:49.400 --> 01:00:54.000
<v Speaker 6>Huh So anyway, listen, if doc was selling, I'd buy

1189
01:00:54.000 --> 01:00:54.559
<v Speaker 6>in a minute.

1190
01:00:54.880 --> 01:00:59.159
<v Speaker 2>I'm just kidding. Oh man, I'm sorry.

1191
01:00:59.159 --> 01:01:02.239
<v Speaker 6>Listen, if anybody does call and they're interested, we will,

1192
01:01:02.320 --> 01:01:04.119
<v Speaker 6>uh we will pass on.

1193
01:01:04.559 --> 01:01:05.440
<v Speaker 2>Leave your number with us.

1194
01:01:05.480 --> 01:01:08.760
<v Speaker 3>Okay, all right, that's sounds good man.

1195
01:01:08.840 --> 01:01:11.679
<v Speaker 6>I'm sorry that that you're facing this, but you know

1196
01:01:11.880 --> 01:01:14.679
<v Speaker 6>it's it's term is not You've.

1197
01:01:14.400 --> 01:01:17.800
<v Speaker 9>Looked into this stuff before. What changes what stops someone

1198
01:01:17.840 --> 01:01:20.760
<v Speaker 9>from changing the beneficiary? I mean, I'm sure it's a

1199
01:01:20.800 --> 01:01:22.159
<v Speaker 9>pretty long contract.

1200
01:01:22.239 --> 01:01:26.400
<v Speaker 6>Huh you well, okay, there is something called, and this

1201
01:01:26.440 --> 01:01:30.559
<v Speaker 6>is where it gets really hairy, something called an insurable interest.

1202
01:01:30.599 --> 01:01:33.400
<v Speaker 2>Okay, Yeah, that's why that's why I asked the question.

1203
01:01:33.679 --> 01:01:36.639
<v Speaker 6>Yeah, some policies, and we ought to get Joe keano

1204
01:01:36.719 --> 01:01:38.639
<v Speaker 6>I'd love to get Joe on. In fact, let's do

1205
01:01:38.760 --> 01:01:41.800
<v Speaker 6>it because this is a topic that is very interesting.

1206
01:01:42.239 --> 01:01:47.159
<v Speaker 6>But insurable interest has been deemed in some cases to

1207
01:01:47.360 --> 01:01:51.079
<v Speaker 6>be that you loan the guy money or you gave him,

1208
01:01:51.360 --> 01:01:53.320
<v Speaker 6>and technically it's kind of like.

1209
01:01:53.280 --> 01:01:56.960
<v Speaker 2>A loan mark. So you are you do have an

1210
01:01:57.000 --> 01:01:59.639
<v Speaker 2>insurable audess. I actually I understand that.

1211
01:02:00.039 --> 01:02:03.559
<v Speaker 6>Okay, So anyway, let's if we can get Joe Keano on.

1212
01:02:03.599 --> 01:02:05.599
<v Speaker 6>I'd love to ask him a couple of questions about

1213
01:02:05.599 --> 01:02:10.239
<v Speaker 6>it in general. Now, Michael, I have to take a break,

1214
01:02:10.239 --> 01:02:12.280
<v Speaker 6>but I want to get started. You have an issue

1215
01:02:12.320 --> 01:02:14.000
<v Speaker 6>with a creditor. Can you tell me? Is it a

1216
01:02:14.000 --> 01:02:14.639
<v Speaker 6>credit card?

1217
01:02:16.400 --> 01:02:20.559
<v Speaker 7>Uh? Yes, sir, it's this is a Johnson Mark Attorneys

1218
01:02:20.559 --> 01:02:24.159
<v Speaker 7>at law, their collection attorneys. Okay, I agree with them

1219
01:02:24.239 --> 01:02:25.599
<v Speaker 7>to pay this debt off.

1220
01:02:26.400 --> 01:02:31.079
<v Speaker 2>Okay, let's make sure. Hope, I hope you didn't restart

1221
01:02:31.079 --> 01:02:31.840
<v Speaker 2>to clock brother.

1222
01:02:32.199 --> 01:02:32.440
<v Speaker 5>Yeah.

1223
01:02:33.000 --> 01:02:39.679
<v Speaker 6>You hang on, Michael, we'll come right back to you.

1224
01:02:39.679 --> 01:02:42.960
<v Speaker 6>Go with a sure thing Denver's Best roofer excel roofing

1225
01:02:43.039 --> 01:02:45.719
<v Speaker 6>dot com. You don't pay a cent until you're content.

1226
01:02:49.079 --> 01:02:52.199
<v Speaker 6>Time for an insurance check up free no obligation. In comparison,

1227
01:02:52.400 --> 01:02:55.960
<v Speaker 6>call Compass insurance paying too much your coverage at dozens

1228
01:02:55.960 --> 01:02:58.679
<v Speaker 6>of insurance companies find out now three oh three seven

1229
01:02:58.800 --> 01:02:59.280
<v Speaker 6>seven to one.

1230
01:02:59.400 --> 01:02:59.639
<v Speaker 2>Help.

1231
01:02:59.760 --> 01:03:02.440
<v Speaker 6>You'll think you're his only customer when you choose Frank

1232
01:03:02.519 --> 01:03:04.960
<v Speaker 6>durand the real estate man dot com to list your

1233
01:03:05.000 --> 01:03:08.119
<v Speaker 6>home with Remax Alliance three oh three nine two zero

1234
01:03:08.280 --> 01:03:09.239
<v Speaker 6>sixteen twenty two.

1235
01:03:13.159 --> 01:03:15.079
<v Speaker 2>Hey, I'm Tom Martine. You're a troubleshooter.

1236
01:03:15.960 --> 01:03:18.360
<v Speaker 6>Michael says he has an issue with the creditor. So, Michael,

1237
01:03:18.960 --> 01:03:21.400
<v Speaker 6>I want to get to the beginning here. Okay, so

1238
01:03:22.000 --> 01:03:23.960
<v Speaker 6>how did this all start? Did you have a credit

1239
01:03:23.960 --> 01:03:24.679
<v Speaker 6>card or something?

1240
01:03:25.760 --> 01:03:28.880
<v Speaker 7>Yes, I had a credit card by Citibank and that

1241
01:03:29.079 --> 01:03:34.039
<v Speaker 7>was for home depot purchases to the renovations.

1242
01:03:34.679 --> 01:03:37.920
<v Speaker 6>So from okay, so you had a City Banking credit

1243
01:03:37.960 --> 01:03:42.280
<v Speaker 6>card and it was for home depot And then what happened?

1244
01:03:45.039 --> 01:03:47.679
<v Speaker 7>I got sick. It was COVID, I guess, okay, couple

1245
01:03:48.639 --> 01:03:51.159
<v Speaker 7>and that knocked me into the ballpark for quite a while, and.

1246
01:03:51.159 --> 01:03:52.719
<v Speaker 2>I got so when was this?

1247
01:03:52.840 --> 01:03:55.119
<v Speaker 6>When did you make your last payment on that City

1248
01:03:55.159 --> 01:03:55.719
<v Speaker 6>Bank card?

1249
01:03:56.960 --> 01:03:58.559
<v Speaker 7>October sixteenth this year?

1250
01:03:59.119 --> 01:04:03.039
<v Speaker 6>No, Oh, I'm okay, So anyway, but it was after COVID,

1251
01:04:03.079 --> 01:04:04.559
<v Speaker 6>So it wasn't six years ago.

1252
01:04:04.760 --> 01:04:06.239
<v Speaker 2>This was a pretty recent debt.

1253
01:04:07.079 --> 01:04:10.320
<v Speaker 7>Oh yeah, this is yes, legitimately within that how much

1254
01:04:10.400 --> 01:04:11.280
<v Speaker 7>did you owe?

1255
01:04:11.360 --> 01:04:14.239
<v Speaker 2>How much did you owe that they came after you for.

1256
01:04:15.039 --> 01:04:20.159
<v Speaker 7>Approximately I believe it was sixteen approximately sixteen thousand.

1257
01:04:20.679 --> 01:04:24.480
<v Speaker 2>Okay. Now, and what kind of an agreement did you.

1258
01:04:24.480 --> 01:04:29.440
<v Speaker 7>Make to pay them three hundred and twenty five dollars

1259
01:04:29.440 --> 01:04:30.480
<v Speaker 7>a month until paid?

1260
01:04:30.960 --> 01:04:33.239
<v Speaker 2>Okay? Now did they add to it?

1261
01:04:34.880 --> 01:04:36.719
<v Speaker 7>No, not to my knowledge.

1262
01:04:36.960 --> 01:04:38.320
<v Speaker 2>Okay, So what is your question.

1263
01:04:40.239 --> 01:04:44.119
<v Speaker 7>I'm paid up to date. As you know, October sixteenth

1264
01:04:44.239 --> 01:04:47.360
<v Speaker 7>is my last payment. I received a notice of late

1265
01:04:47.400 --> 01:04:48.840
<v Speaker 7>payment dated November one.

1266
01:04:49.559 --> 01:04:52.639
<v Speaker 6>Wait, wait, and you paid October sixteenth, but they sent

1267
01:04:52.719 --> 01:04:57.719
<v Speaker 6>you a late late statement November. Yes, did they cross

1268
01:04:57.760 --> 01:05:00.000
<v Speaker 6>in the mail or did you make an online payment?

1269
01:05:01.079 --> 01:05:06.039
<v Speaker 7>They have an unelectronic access to my checking account every month.

1270
01:05:07.280 --> 01:05:10.679
<v Speaker 6>Okay, so they they actually drew out the payment. That

1271
01:05:10.840 --> 01:05:13.280
<v Speaker 6>was crazy to give them that, by the way, So

1272
01:05:13.360 --> 01:05:16.599
<v Speaker 6>they drew the payment out but sent you a late notice.

1273
01:05:18.679 --> 01:05:20.400
<v Speaker 2>Yes, that makes no sense.

1274
01:05:20.480 --> 01:05:22.400
<v Speaker 6>Did you call them and say, look, guys, you're the

1275
01:05:22.400 --> 01:05:23.800
<v Speaker 6>ones that draw the payment out.

1276
01:05:24.920 --> 01:05:28.239
<v Speaker 7>That's the problem. Calling them is a waste of time.

1277
01:05:28.280 --> 01:05:32.440
<v Speaker 7>I called them yesterday and what did they say? This

1278
01:05:32.559 --> 01:05:34.519
<v Speaker 7>is the wrong department. I have to send you back

1279
01:05:34.559 --> 01:05:35.800
<v Speaker 7>to the original department.

1280
01:05:35.960 --> 01:05:39.960
<v Speaker 6>Now the question, Yeah, first I want to ask real quick,

1281
01:05:40.119 --> 01:05:41.280
<v Speaker 6>was there a late fee?

1282
01:05:41.320 --> 01:05:42.519
<v Speaker 2>Is that why you're calling us?

1283
01:05:43.559 --> 01:05:45.880
<v Speaker 7>No? No late fee that I can see you on

1284
01:05:45.920 --> 01:05:46.639
<v Speaker 7>this notice?

1285
01:05:47.039 --> 01:05:47.880
<v Speaker 2>And why do you care?

1286
01:05:50.280 --> 01:05:53.360
<v Speaker 7>Because it's a notice of late payment. And I find

1287
01:05:53.400 --> 01:05:57.559
<v Speaker 7>these people to be sharp in terms of how they

1288
01:05:57.599 --> 01:06:00.519
<v Speaker 7>do legal stuff. I was on the question that on

1289
01:06:00.639 --> 01:06:02.760
<v Speaker 7>the in the first place that there I was to

1290
01:06:02.800 --> 01:06:05.119
<v Speaker 7>go to court for a judgment. I was I was

1291
01:06:05.119 --> 01:06:08.199
<v Speaker 7>going to answer it in person and it turns out

1292
01:06:08.199 --> 01:06:10.960
<v Speaker 7>that it was by paper only, so they got the

1293
01:06:11.079 --> 01:06:15.840
<v Speaker 7>judgment because there was no uh press in person hearing.

1294
01:06:16.719 --> 01:06:19.960
<v Speaker 6>So no, no, no, no, Michael, it was during OVID.

1295
01:06:20.039 --> 01:06:24.320
<v Speaker 6>Tom oh, I'm sorry. So they got this judgment back

1296
01:06:24.400 --> 01:06:25.079
<v Speaker 6>during COVID.

1297
01:06:26.840 --> 01:06:32.360
<v Speaker 7>Uh No, this was I believe it was May or June.

1298
01:06:32.079 --> 01:06:35.400
<v Speaker 6>Of this year, and they got they got a judgment

1299
01:06:35.519 --> 01:06:36.920
<v Speaker 6>without taking you to court.

1300
01:06:38.199 --> 01:06:41.599
<v Speaker 7>Well they did that, they did technically because but it

1301
01:06:41.639 --> 01:06:46.719
<v Speaker 7>was a it was a paper submission only and not

1302
01:06:46.760 --> 01:06:47.400
<v Speaker 7>an appearance.

1303
01:06:48.199 --> 01:06:50.280
<v Speaker 2>And you did and you did not answer it.

1304
01:06:51.440 --> 01:06:53.679
<v Speaker 7>I did. I went to court to answer it in

1305
01:06:53.719 --> 01:06:55.960
<v Speaker 7>the court nearby and then I found That's when I

1306
01:06:56.000 --> 01:06:58.000
<v Speaker 7>found out it was not an in person.

1307
01:06:58.400 --> 01:07:02.000
<v Speaker 6>Uh oh, so they got a default judgment. But you

1308
01:07:02.039 --> 01:07:03.519
<v Speaker 6>did all the money anyway, right?

1309
01:07:04.360 --> 01:07:05.360
<v Speaker 7>Yes? Yes, Mark?

1310
01:07:05.400 --> 01:07:08.639
<v Speaker 9>What was your question? Well, I'm curious what other debts

1311
01:07:08.639 --> 01:07:09.079
<v Speaker 9>do you have?

1312
01:07:09.199 --> 01:07:11.840
<v Speaker 2>If any? You've got sixteen grand there? What else? Do

1313
01:07:11.880 --> 01:07:12.559
<v Speaker 2>you own a house?

1314
01:07:13.760 --> 01:07:13.960
<v Speaker 7>Yes?

1315
01:07:14.320 --> 01:07:16.239
<v Speaker 9>Okay, that's all I want to I wanted to know

1316
01:07:16.280 --> 01:07:17.519
<v Speaker 9>if you were judgment proved.

1317
01:07:17.599 --> 01:07:20.119
<v Speaker 2>Quite frankly, I.

1318
01:07:20.039 --> 01:07:22.400
<v Speaker 7>Don't know that I am. I don't think. I don't

1319
01:07:22.440 --> 01:07:28.239
<v Speaker 7>think I am. I owe for a car like fifteen thousand,

1320
01:07:28.320 --> 01:07:31.880
<v Speaker 7>then I own the house about eighty five thousand, I think.

1321
01:07:34.119 --> 01:07:36.039
<v Speaker 2>So what is your question about?

1322
01:07:36.119 --> 01:07:40.480
<v Speaker 7>Right now, I'm trying to get through to contact these people.

1323
01:07:40.639 --> 01:07:42.840
<v Speaker 7>I would like to know what is the best way

1324
01:07:42.920 --> 01:07:46.559
<v Speaker 7>to refute this letter because I don't them as far as.

1325
01:07:46.679 --> 01:07:46.960
<v Speaker 2>How do you?

1326
01:07:47.000 --> 01:07:48.920
<v Speaker 6>Why would you? What do you? I'm not sure what

1327
01:07:49.079 --> 01:07:51.599
<v Speaker 6>the letter is doing. What harm is the letter doing?

1328
01:07:51.679 --> 01:07:53.840
<v Speaker 6>Though I don't get it.

1329
01:07:53.199 --> 01:07:56.079
<v Speaker 7>It's first of all, it's causing me concern because they

1330
01:07:56.079 --> 01:07:59.400
<v Speaker 7>do not trust these people. One I don't trust them.

1331
01:07:59.519 --> 01:08:02.159
<v Speaker 9>Did you have an agreement with them something to the

1332
01:08:02.199 --> 01:08:04.719
<v Speaker 9>tune of if I have a late payment?

1333
01:08:04.920 --> 01:08:07.320
<v Speaker 2>The interest rate goes up or something weird.

1334
01:08:08.519 --> 01:08:10.000
<v Speaker 10>No, well, I.

1335
01:08:09.960 --> 01:08:12.360
<v Speaker 6>Don't know why you have any issue whatsoever. Then, and

1336
01:08:12.400 --> 01:08:15.440
<v Speaker 6>you have proof you pay it as well with the draft.

1337
01:08:15.119 --> 01:08:17.399
<v Speaker 2>On your account, right, Yes?

1338
01:08:17.479 --> 01:08:17.680
<v Speaker 7>I do?

1339
01:08:21.159 --> 01:08:27.600
<v Speaker 6>Okay, Okay, so they automatically draft your account? Right, Okay,

1340
01:08:28.039 --> 01:08:31.920
<v Speaker 6>I don't, Michael, unless they do something else or this

1341
01:08:32.000 --> 01:08:34.880
<v Speaker 6>keeps happening. Would you call us back. I'll write it down,

1342
01:08:34.920 --> 01:08:37.279
<v Speaker 6>but I don't see an issue here. If they're not

1343
01:08:37.439 --> 01:08:41.880
<v Speaker 6>dinging you, they're not charging you more. I think the

1344
01:08:42.000 --> 01:08:46.880
<v Speaker 6>letter was probably sent an error. I mean, do you

1345
01:08:46.960 --> 01:08:48.600
<v Speaker 6>have an agreement that you signed?

1346
01:08:51.439 --> 01:08:53.960
<v Speaker 7>Yes, it's online, it was electronic.

1347
01:08:54.319 --> 01:08:55.880
<v Speaker 2>Did you download a copy?

1348
01:08:56.920 --> 01:08:58.880
<v Speaker 7>I think I did. I'll have to hunt.

1349
01:08:59.680 --> 01:09:02.800
<v Speaker 6>Okay, Now, next question. Is it a law firm you're

1350
01:09:02.800 --> 01:09:03.439
<v Speaker 6>dealing with.

1351
01:09:04.359 --> 01:09:07.600
<v Speaker 7>Yes, Johnson Mark Attorneys at Law.

1352
01:09:07.920 --> 01:09:10.319
<v Speaker 6>Did you ever try calling them and asking about this

1353
01:09:10.399 --> 01:09:13.479
<v Speaker 6>late notice? Did the late notice come from them?

1354
01:09:13.880 --> 01:09:15.960
<v Speaker 7>That's when I get the MARYL. Giron. I can't get

1355
01:09:16.000 --> 01:09:19.399
<v Speaker 7>into any department that will handle the call. I'm sorry,

1356
01:09:19.439 --> 01:09:21.560
<v Speaker 7>we can't handle this call. We'll have to send you

1357
01:09:21.640 --> 01:09:23.520
<v Speaker 7>back to the department you had in the first place,

1358
01:09:23.800 --> 01:09:24.359
<v Speaker 7>and they will.

1359
01:09:24.359 --> 01:09:26.960
<v Speaker 11>Just send them an email or certified letter, either one

1360
01:09:26.960 --> 01:09:29.720
<v Speaker 11>of those would would get a response.

1361
01:09:29.880 --> 01:09:33.119
<v Speaker 6>Go with a sure thing Denver's Best roofer Excel Roofing

1362
01:09:33.199 --> 01:09:33.800
<v Speaker 6>dot com.

1363
01:09:33.840 --> 01:09:35.880
<v Speaker 2>You don't pay a cent until you're content.

1364
01:09:39.239 --> 01:09:42.880
<v Speaker 6>Time for an insurance checkup free no obligation comparison call

1365
01:09:42.880 --> 01:09:46.199
<v Speaker 6>Compass insurance paying too much your coverage at dozens of

1366
01:09:46.239 --> 01:09:49.199
<v Speaker 6>insurance companies find out now three O three seven seven

1367
01:09:49.199 --> 01:09:51.960
<v Speaker 6>to one help. You'll think you're his only customer when

1368
01:09:52.000 --> 01:09:54.479
<v Speaker 6>you choose Frank durand the real estate Man dot com

1369
01:09:54.479 --> 01:09:57.880
<v Speaker 6>to list your home with Remax Alliance three three nine

1370
01:09:57.880 --> 01:10:07.159
<v Speaker 6>tow zero sixteen twenty two. Hi Tom Martinez here three

1371
01:10:07.279 --> 01:10:10.199
<v Speaker 6>h three seven one three talks seven one three eight

1372
01:10:10.239 --> 01:10:16.079
<v Speaker 6>two five five. So I want to go to Joe

1373
01:10:16.119 --> 01:10:21.239
<v Speaker 6>Caiano real quick here Joe, I'm here, Tom.

1374
01:10:21.439 --> 01:10:23.159
<v Speaker 2>Yeah, we don't have a lot of time.

1375
01:10:23.199 --> 01:10:25.239
<v Speaker 6>I might want to keep you up after the next hour,

1376
01:10:25.239 --> 01:10:28.720
<v Speaker 6>but Joe Cano does. Of course, life insurance overfunding on

1377
01:10:28.760 --> 01:10:32.760
<v Speaker 6>purpose for investment purposes and also fixed indextinuities. So what

1378
01:10:32.800 --> 01:10:36.119
<v Speaker 6>I'm asking you, though, is on another topic. But since

1379
01:10:36.159 --> 01:10:39.439
<v Speaker 6>you know a lot about insurance and life insurance, the

1380
01:10:40.119 --> 01:10:44.000
<v Speaker 6>concept of viaticles where people buy insurance from those who

1381
01:10:44.039 --> 01:10:51.039
<v Speaker 6>are terminally ill. Have you ever explored those or no

1382
01:10:51.159 --> 01:10:52.520
<v Speaker 6>much about him.

1383
01:10:52.960 --> 01:10:54.359
<v Speaker 16>I know something about him.

1384
01:10:54.359 --> 01:10:57.079
<v Speaker 6>Tom, Okay, I'm going to ask you about that coming

1385
01:10:57.159 --> 01:10:59.000
<v Speaker 6>back because I'm running out of time and I don't

1386
01:10:59.000 --> 01:10:59.640
<v Speaker 6>want to rush you.

1387
01:11:00.720 --> 01:11:02.119
<v Speaker 2>And then Michael Uh.

1388
01:11:02.319 --> 01:11:06.079
<v Speaker 6>As far as that creditor situation, bro, just call us

1389
01:11:06.119 --> 01:11:08.520
<v Speaker 6>back if it keeps happening. I would not do anything

1390
01:11:08.560 --> 01:11:11.239
<v Speaker 6>right now. I would just leave it alone. I'm Tom

1391
01:11:11.239 --> 01:11:15.640
<v Speaker 6>Martine Moore coming up. Go with a sure thing Denver's

1392
01:11:15.680 --> 01:11:18.600
<v Speaker 6>best roofer Excel Roofing dot com. You don't pay a

1393
01:11:18.680 --> 01:11:24.600
<v Speaker 6>cent until you're content. Three time for an insurance check

1394
01:11:24.680 --> 01:11:28.520
<v Speaker 6>up free, no obligation. In comparison, call Compass Insurance paying

1395
01:11:28.600 --> 01:11:31.640
<v Speaker 6>too much your coverage at dozens of insurance companies find

1396
01:11:31.640 --> 01:11:34.000
<v Speaker 6>out now three oh three seven to seven to one help.

1397
01:11:34.159 --> 01:11:36.800
<v Speaker 6>You'll think you're his only customer when you choose Frank

1398
01:11:36.880 --> 01:11:39.319
<v Speaker 6>durand the real estate Man dot com to list your

1399
01:11:39.359 --> 01:11:42.520
<v Speaker 6>home with Remax Alliance three oh three nine two zero

1400
01:11:42.600 --> 01:11:54.000
<v Speaker 6>sixteen twenty two.

1401
01:11:54.039 --> 01:11:54.720
<v Speaker 19>You don't have.

1402
01:11:57.279 --> 01:12:03.199
<v Speaker 4>Run ins as we can. Shooter's gonna help coming man.

1403
01:12:04.039 --> 01:12:09.239
<v Speaker 5>This is the Troubleshooter Show. No Tom Martine, Hey.

1404
01:12:09.079 --> 01:12:12.199
<v Speaker 2>Tom Martino here, Welcome to the show. Why don't you

1405
01:12:12.279 --> 01:12:13.279
<v Speaker 2>give us a call.

1406
01:12:13.159 --> 01:12:15.560
<v Speaker 6>Three all three seven one three talk three all three

1407
01:12:16.199 --> 01:12:20.760
<v Speaker 6>seven one three eight two five five because what we

1408
01:12:20.840 --> 01:12:23.279
<v Speaker 6>do here solve problems, answer questions, and take complaints.

1409
01:12:23.279 --> 01:12:25.640
<v Speaker 2>This hour brought to you by eight eight eight Heating dot.

1410
01:12:25.439 --> 01:12:27.880
<v Speaker 6>Com for the deep clean forty five bucks and high

1411
01:12:27.880 --> 01:12:30.399
<v Speaker 6>efficiency replacements that save you money every month.

1412
01:12:30.720 --> 01:12:32.439
<v Speaker 2>And Compass Insurance.

1413
01:12:32.000 --> 01:12:36.640
<v Speaker 6>Group, which loves giving you a free insurance checkup so

1414
01:12:36.760 --> 01:12:39.720
<v Speaker 6>you can see if you're paying too much for insurance

1415
01:12:39.800 --> 01:12:42.600
<v Speaker 6>or not you're not insured enough, or you might be

1416
01:12:42.640 --> 01:12:45.439
<v Speaker 6>over insured. Who knows three oh three nine nine six

1417
01:12:45.600 --> 01:12:49.079
<v Speaker 6>nine thousand, the Insurance Healthcenter dot com. And speaking of insurance,

1418
01:12:49.920 --> 01:12:56.760
<v Speaker 6>Joseph Caano is our annuity expert and our insurance expert,

1419
01:12:57.680 --> 01:12:59.960
<v Speaker 6>and one of the things he does is he's been

1420
01:13:00.359 --> 01:13:02.119
<v Speaker 6>He was one of the first ones I know of

1421
01:13:02.720 --> 01:13:06.039
<v Speaker 6>that was selling life insurance policies that he encouraged people

1422
01:13:06.079 --> 01:13:12.159
<v Speaker 6>to overfund on purpose and have just enough life insurance

1423
01:13:12.199 --> 01:13:16.239
<v Speaker 6>to make that legal, and then to accumulate those earnings

1424
01:13:16.279 --> 01:13:18.479
<v Speaker 6>tax free and then use them tax free later on

1425
01:13:18.520 --> 01:13:23.520
<v Speaker 6>in life. And then he started with fixed indextinuities as well,

1426
01:13:23.560 --> 01:13:27.600
<v Speaker 6>which are guaranteed instruments for retirement as you get older,

1427
01:13:28.319 --> 01:13:31.439
<v Speaker 6>and I have them on talking about an inquiry we

1428
01:13:31.520 --> 01:13:35.399
<v Speaker 6>got somebody wanted to know about selling their life insurance.

1429
01:13:36.840 --> 01:13:40.039
<v Speaker 6>I was surprised to hear, Joe. I looked it up

1430
01:13:41.119 --> 01:13:45.800
<v Speaker 6>that people even sell term policies that are guaranteed renewable.

1431
01:13:46.880 --> 01:13:50.039
<v Speaker 6>But may I ask you a question, I personally don't

1432
01:13:50.119 --> 01:13:53.880
<v Speaker 6>like term when you get older. But what is a

1433
01:13:54.039 --> 01:13:58.079
<v Speaker 6>guaranteed renewable term? Does that mean they have to keep

1434
01:13:58.119 --> 01:13:59.319
<v Speaker 6>you and no matter what.

1435
01:14:00.479 --> 01:14:04.199
<v Speaker 24>Yeah, they have to keep your domin the uh, you'll need.

1436
01:14:04.319 --> 01:14:08.520
<v Speaker 24>Difference between an unrenewable term and a renewable term policy

1437
01:14:09.000 --> 01:14:12.640
<v Speaker 24>is that the company will offer to renew your term

1438
01:14:12.680 --> 01:14:17.439
<v Speaker 24>insurance like every every year, every five years or ten years.

1439
01:14:17.680 --> 01:14:21.079
<v Speaker 24>But you will be paying higher premium because obviously you're

1440
01:14:21.119 --> 01:14:24.640
<v Speaker 24>going to be five ten years older and term insurance

1441
01:14:24.680 --> 01:14:26.960
<v Speaker 24>you know, goes up with your age.

1442
01:14:27.199 --> 01:14:31.319
<v Speaker 6>Yeah, and and so you can't get level premium term, can.

1443
01:14:31.239 --> 01:14:34.960
<v Speaker 24>You you you know, I don't know. I don't think

1444
01:14:35.000 --> 01:14:38.039
<v Speaker 24>you can get level term. You know, like like if

1445
01:14:38.039 --> 01:14:39.640
<v Speaker 24>you have a mortgage, you know, then you want to

1446
01:14:39.640 --> 01:14:43.000
<v Speaker 24>cover it's. Uh, it's what they call a term. It's

1447
01:14:43.000 --> 01:14:47.239
<v Speaker 24>just a level term policy where you you will get

1448
01:14:47.319 --> 01:14:50.279
<v Speaker 24>you know, a level of death benefit. But as you

1449
01:14:50.359 --> 01:14:52.680
<v Speaker 24>get older, either the death benefit will have to go

1450
01:14:52.920 --> 01:14:55.439
<v Speaker 24>down or the premiers will have to go up.

1451
01:14:55.920 --> 01:14:58.560
<v Speaker 7>Okay, I do call it a level term.

1452
01:14:59.039 --> 01:15:03.479
<v Speaker 6>Now, on this particular guy's case, he had term insurance

1453
01:15:04.079 --> 01:15:08.000
<v Speaker 6>and he was in he was seventy five. He was

1454
01:15:08.119 --> 01:15:11.399
<v Speaker 6>paying thirteen hundred bucks a month.

1455
01:15:12.319 --> 01:15:17.279
<v Speaker 24>Absolutely, I mean the older weekend, some more expensive insurance becomes.

1456
01:15:17.720 --> 01:15:18.720
<v Speaker 10>That's not unusual.

1457
01:15:19.279 --> 01:15:21.039
<v Speaker 2>I mean, now he was wondering.

1458
01:15:21.479 --> 01:15:25.520
<v Speaker 6>He was wondering at seventy five, if he's paying thirteen

1459
01:15:25.600 --> 01:15:30.000
<v Speaker 6>hundred a month, would there be anyone interested in buying

1460
01:15:30.039 --> 01:15:33.239
<v Speaker 6>that half a million dollar policy? And I told him

1461
01:15:33.359 --> 01:15:37.039
<v Speaker 6>that to me, doesn't sound like a great deal because somebody,

1462
01:15:37.039 --> 01:15:41.159
<v Speaker 6>you're asking someone to pick up a bill of fifteen thousand,

1463
01:15:41.199 --> 01:15:46.039
<v Speaker 6>six hundred a year plus pay him twenty five grand.

1464
01:15:47.119 --> 01:15:50.880
<v Speaker 6>So you know, I mean he could easily live another

1465
01:15:50.920 --> 01:15:53.159
<v Speaker 6>twenty years, that is right.

1466
01:15:53.199 --> 01:15:57.000
<v Speaker 24>You know, you were talking about biotical settlements, and biotical

1467
01:15:57.000 --> 01:16:01.039
<v Speaker 24>settlements are usually on whole life insurance or for insurance

1468
01:16:01.079 --> 01:16:01.720
<v Speaker 24>policies to.

1469
01:16:01.720 --> 01:16:03.840
<v Speaker 13>Have a cash value, so.

1470
01:16:04.079 --> 01:16:08.199
<v Speaker 24>A third party will actually buy the policy from the insured,

1471
01:16:09.199 --> 01:16:13.159
<v Speaker 24>pay them less than the over the cash value, but

1472
01:16:13.399 --> 01:16:16.760
<v Speaker 24>less than the death benefit. So that means that the

1473
01:16:16.960 --> 01:16:20.439
<v Speaker 24>insured will get but they have to qualify for it.

1474
01:16:20.479 --> 01:16:21.640
<v Speaker 16>I mean, you have to have at.

1475
01:16:21.600 --> 01:16:24.760
<v Speaker 24>Least maybe less than two years to live. You have

1476
01:16:24.840 --> 01:16:27.560
<v Speaker 24>to be chronically ill, you have to.

1477
01:16:27.520 --> 01:16:29.680
<v Speaker 10>Be on your deathbed basically.

1478
01:16:29.479 --> 01:16:32.680
<v Speaker 16>And it's basically. You know, it's a great product.

1479
01:16:33.079 --> 01:16:35.960
<v Speaker 24>If you need urgent money for the next couple of

1480
01:16:36.000 --> 01:16:39.960
<v Speaker 24>years before you die, somebody will buy your policy. They

1481
01:16:40.039 --> 01:16:43.119
<v Speaker 24>will pay you more than the cash value of the policy,

1482
01:16:43.439 --> 01:16:46.279
<v Speaker 24>so that excludes term insurance, but they will pay you

1483
01:16:46.399 --> 01:16:50.159
<v Speaker 24>less than the death benefit. So that means that you

1484
01:16:50.199 --> 01:16:54.439
<v Speaker 24>give up your policy for money now while you're still alive,

1485
01:16:55.439 --> 01:16:57.399
<v Speaker 24>and then your family doesn't.

1486
01:16:57.079 --> 01:16:58.239
<v Speaker 10>Have any more death benefit.

1487
01:16:58.640 --> 01:17:02.239
<v Speaker 6>Yeah yeah, yeah, but it gives you money immediately, right.

1488
01:17:02.439 --> 01:17:05.479
<v Speaker 16>But immediately right, Okay, you have to be in your deathbed.

1489
01:17:05.560 --> 01:17:08.319
<v Speaker 6>You have to be exactly That's what I told them.

1490
01:17:08.720 --> 01:17:15.560
<v Speaker 6>People don't normally buy biaticals. Uh, if you are simply old.

1491
01:17:15.680 --> 01:17:18.119
<v Speaker 16>No, no, you have to be you have you have

1492
01:17:18.159 --> 01:17:18.560
<v Speaker 16>to have at.

1493
01:17:18.520 --> 01:17:20.199
<v Speaker 10>Least less than two years to.

1494
01:17:20.239 --> 01:17:23.239
<v Speaker 7>Live, basically. Okay, that's whether.

1495
01:17:23.319 --> 01:17:25.039
<v Speaker 16>Now, so the qualification.

1496
01:17:25.520 --> 01:17:28.560
<v Speaker 6>While I have you on the line, I do have

1497
01:17:28.600 --> 01:17:33.159
<v Speaker 6>a question from a Texter on the fixed index annuity.

1498
01:17:33.680 --> 01:17:37.640
<v Speaker 6>They want to know, what is the minimum amount you

1499
01:17:37.680 --> 01:17:41.920
<v Speaker 6>recommend people start with if they're already sixty years.

1500
01:17:41.720 --> 01:17:46.359
<v Speaker 24>Old, you know, if they if they're sixty years old,

1501
01:17:46.399 --> 01:17:47.640
<v Speaker 24>to make it work for them.

1502
01:17:48.119 --> 01:17:49.600
<v Speaker 7>You know, the more the more.

1503
01:17:49.520 --> 01:17:51.079
<v Speaker 16>People can put in into.

1504
01:17:50.840 --> 01:17:54.399
<v Speaker 24>The annuity, the better tom you know. So the minimum

1505
01:17:54.439 --> 01:17:58.880
<v Speaker 24>that the our company accepts is ten thousand dollars. Okay, yeah,

1506
01:17:59.079 --> 01:18:02.119
<v Speaker 24>that's not going to give a sixty year old you

1507
01:18:02.199 --> 01:18:06.439
<v Speaker 24>know a lot of money in ten years or five years. So, right,

1508
01:18:06.880 --> 01:18:09.199
<v Speaker 24>if somebody has a four one k or an ira,

1509
01:18:09.399 --> 01:18:12.399
<v Speaker 24>they can transfer the money. It's a lump sum of money.

1510
01:18:12.600 --> 01:18:15.439
<v Speaker 24>They may have one hundred thousand, one hundred and fifty thousand,

1511
01:18:15.920 --> 01:18:18.720
<v Speaker 24>then we're talking a different story. Then that money is

1512
01:18:18.720 --> 01:18:21.039
<v Speaker 24>going to grow for them and this and it's going

1513
01:18:21.119 --> 01:18:23.560
<v Speaker 24>to create an income for the rest of their lives.

1514
01:18:24.159 --> 01:18:28.520
<v Speaker 6>Right, and so is it safe to say the more

1515
01:18:28.640 --> 01:18:30.960
<v Speaker 6>money you put in, the less time it has to

1516
01:18:31.039 --> 01:18:32.640
<v Speaker 6>fester to get you that income.

1517
01:18:33.479 --> 01:18:34.039
<v Speaker 10>That is right.

1518
01:18:34.119 --> 01:18:36.239
<v Speaker 24>You know, we have a nuties that can begin paying

1519
01:18:36.319 --> 01:18:40.800
<v Speaker 24>you within thirty days after the money's received.

1520
01:18:41.039 --> 01:18:42.640
<v Speaker 16>Exactly, it transfers money.

1521
01:18:42.880 --> 01:18:46.199
<v Speaker 24>They can have an immediate annuity just like depiby Duck

1522
01:18:46.279 --> 01:18:49.079
<v Speaker 24>you know, has an immediate annuity that he gets a

1523
01:18:49.159 --> 01:18:54.359
<v Speaker 24>paycheck every single month, and that income STrenD begins.

1524
01:18:54.159 --> 01:18:56.479
<v Speaker 7>Thirty days after the money is transferred.

1525
01:18:57.119 --> 01:18:59.680
<v Speaker 6>It could be any Thank you, Joe, so I appreciate

1526
01:18:59.680 --> 01:19:01.920
<v Speaker 6>that money. Money myway dot com if you ever want

1527
01:19:01.920 --> 01:19:03.920
<v Speaker 6>to talk to Joe, it's three oh three seven seven

1528
01:19:04.039 --> 01:19:07.680
<v Speaker 6>nine sixty six hundred. Three oh three seven seven nine

1529
01:19:07.720 --> 01:19:10.840
<v Speaker 6>sixty six hundred. Now let's talk to Craig, who has

1530
01:19:10.840 --> 01:19:17.520
<v Speaker 6>a follow up from yesterday on a Kia Forte twenty seventeen.

1531
01:19:18.399 --> 01:19:20.920
<v Speaker 6>I don't recall this. Let me let me find the call.

1532
01:19:21.039 --> 01:19:21.920
<v Speaker 6>Was this yesterday?

1533
01:19:22.039 --> 01:19:22.359
<v Speaker 2>Craig?

1534
01:19:22.840 --> 01:19:25.239
<v Speaker 6>Oh no, you were on yesterday. I believe it, and

1535
01:19:25.279 --> 01:19:27.479
<v Speaker 6>we didn't get to you. Go ahead, Craig, what's going on?

1536
01:19:29.079 --> 01:19:29.279
<v Speaker 19>Yeah?

1537
01:19:29.319 --> 01:19:29.720
<v Speaker 13>I was on.

1538
01:19:29.840 --> 01:19:30.600
<v Speaker 10>I didn't get you.

1539
01:19:30.920 --> 01:19:31.199
<v Speaker 2>Sure.

1540
01:19:31.439 --> 01:19:33.840
<v Speaker 13>Hello, another honor to speak with you.

1541
01:19:34.000 --> 01:19:36.760
<v Speaker 6>And we got Kevin calk In here from Sheridan Auto Tech.

1542
01:19:36.800 --> 01:19:37.600
<v Speaker 2>Maybe he can help.

1543
01:19:37.680 --> 01:19:42.720
<v Speaker 13>Go ahead, Okay, throw it to you in a nutshell.

1544
01:19:42.840 --> 01:19:43.640
<v Speaker 7>I'm a truck driver.

1545
01:19:43.720 --> 01:19:46.399
<v Speaker 13>I worked for Danny's Transport out of North Denver. They

1546
01:19:46.479 --> 01:19:48.880
<v Speaker 13>just shut the company down. I just got laid off.

1547
01:19:49.560 --> 01:19:53.479
<v Speaker 13>My car twenty seventeen Kia Forte was stuck in fourthier.

1548
01:19:53.760 --> 01:19:56.840
<v Speaker 13>Wasn't up shifting or down shifting automatic. I took it

1549
01:19:56.960 --> 01:19:58.680
<v Speaker 13>to the shop. I said, listen, I just.

1550
01:19:58.600 --> 01:19:59.439
<v Speaker 10>Got laid off work.

1551
01:19:59.520 --> 01:20:02.760
<v Speaker 13>I'm limiting on funds. Find out the problem. I mean

1552
01:20:02.840 --> 01:20:04.960
<v Speaker 13>the transmission. I told them. When I just told you,

1553
01:20:05.039 --> 01:20:09.119
<v Speaker 13>they said, okay, okay. I said, I don't know what

1554
01:20:09.159 --> 01:20:11.239
<v Speaker 13>it is, but that's why I brought it to you guys.

1555
01:20:11.279 --> 01:20:13.960
<v Speaker 13>You guys are the pros. Okay, I'm just a truck

1556
01:20:14.039 --> 01:20:16.680
<v Speaker 13>driver that drove three million miles from the United States

1557
01:20:16.680 --> 01:20:20.680
<v Speaker 13>in the last forty years. Anyways, so they call me up,

1558
01:20:20.720 --> 01:20:24.479
<v Speaker 13>they give me a prize. Yep, Yeah, it's your transmission. Okay,

1559
01:20:24.479 --> 01:20:28.119
<v Speaker 13>how much? Okay, thirty two hundred, I said, okay, go

1560
01:20:28.119 --> 01:20:31.439
<v Speaker 13>ahead and do it. They put it in. Oh that

1561
01:20:31.520 --> 01:20:33.399
<v Speaker 13>didn't work. It's your PCM.

1562
01:20:33.840 --> 01:20:36.079
<v Speaker 6>Wait a minute, Wait a minute, Wait a minute. Craig Craig,

1563
01:20:36.119 --> 01:20:39.199
<v Speaker 6>Craig Craig and Kevin weigh in on this. If it

1564
01:20:39.319 --> 01:20:42.520
<v Speaker 6>was stuck in fourth gear and they did your transmission,

1565
01:20:43.000 --> 01:20:45.359
<v Speaker 6>what do you mean it didn't work? Did you try

1566
01:20:45.399 --> 01:20:46.479
<v Speaker 6>the new transmission?

1567
01:20:49.199 --> 01:20:52.279
<v Speaker 13>No, they put it in the shop. I haven't touched

1568
01:20:52.279 --> 01:20:52.520
<v Speaker 13>the car.

1569
01:20:52.800 --> 01:20:52.840
<v Speaker 7>No.

1570
01:20:52.920 --> 01:20:55.279
<v Speaker 2>What I mean is thirty are they charged?

1571
01:20:55.680 --> 01:20:58.399
<v Speaker 6>I guess I'm asking this did they rebuild the transmission?

1572
01:21:00.239 --> 01:21:02.159
<v Speaker 13>They put in a rebuilt transmission.

1573
01:21:02.800 --> 01:21:05.319
<v Speaker 6>They put in a rebuilt for thirty two hundred okay,

1574
01:21:05.640 --> 01:21:08.560
<v Speaker 6>but they can't charge you for that if it was wrong.

1575
01:21:10.239 --> 01:21:13.279
<v Speaker 13>Right, But then what they said was, well, no, were.

1576
01:21:13.119 --> 01:21:17.840
<v Speaker 6>They going to credit you the thirty two hundred bucks. No,

1577
01:21:18.760 --> 01:21:21.600
<v Speaker 6>so they wanted you to pay Wait a minute, they

1578
01:21:21.680 --> 01:21:25.039
<v Speaker 6>wanted you to pay thirty two hundred dollars.

1579
01:21:26.640 --> 01:21:30.439
<v Speaker 13>For nothing, for nothing, for the pay for the part.

1580
01:21:30.680 --> 01:21:31.600
<v Speaker 13>I already paid for that.

1581
01:21:32.439 --> 01:21:37.159
<v Speaker 6>Yeah, okay, And Craig, I'm sorry, hold on, hold on, Yeah,

1582
01:21:37.199 --> 01:21:40.680
<v Speaker 6>you brought a twenty seventeen kifourt into a shop. They

1583
01:21:40.680 --> 01:21:44.119
<v Speaker 6>said you need a transmission. You paid thirty two hundred

1584
01:21:44.119 --> 01:21:45.720
<v Speaker 6>dollars for a rebuilt transmission.

1585
01:21:45.760 --> 01:21:46.800
<v Speaker 2>Am I correct? So far?

1586
01:21:49.000 --> 01:21:51.520
<v Speaker 13>I paid fifteen dollars to the part, and then I

1587
01:21:51.560 --> 01:21:53.720
<v Speaker 13>paid the balance when I pick up the car. But

1588
01:21:54.199 --> 01:21:55.439
<v Speaker 13>then that wasn't a problem.

1589
01:21:55.439 --> 01:21:56.359
<v Speaker 2>And I get it.

1590
01:21:56.399 --> 01:21:59.279
<v Speaker 6>But are they still going to charge you for something

1591
01:21:59.399 --> 01:22:01.039
<v Speaker 6>you didn't not need?

1592
01:22:01.279 --> 01:22:02.279
<v Speaker 2>I want to know that.

1593
01:22:04.000 --> 01:22:04.239
<v Speaker 13>Yep.

1594
01:22:05.239 --> 01:22:06.760
<v Speaker 2>How did they get off doing that?

1595
01:22:08.239 --> 01:22:09.960
<v Speaker 13>I don't know. That's why I'm going.

1596
01:22:09.800 --> 01:22:15.000
<v Speaker 2>They're saying you needed that is well, then they.

1597
01:22:14.920 --> 01:22:17.920
<v Speaker 13>Said I need a PCM. I said that, don't worry

1598
01:22:17.960 --> 01:22:19.840
<v Speaker 13>about it. We'll take care of you. Now. The bills

1599
01:22:19.920 --> 01:22:22.279
<v Speaker 13>up to sixty five hundred plus.

1600
01:22:22.319 --> 01:22:25.880
<v Speaker 2>Okay, you know what, you know what hold on, Craig.

1601
01:22:26.000 --> 01:22:28.319
<v Speaker 16>I'll may say it wasn't that, Craig.

1602
01:22:29.279 --> 01:22:33.119
<v Speaker 6>They can't just can't just say it now. It's even

1603
01:22:33.199 --> 01:22:37.199
<v Speaker 6>more now what he's saying Mark is they kept hold on.

1604
01:22:37.399 --> 01:22:40.199
<v Speaker 6>He said, they kept fixing stuff until they got up to.

1605
01:22:40.239 --> 01:22:42.000
<v Speaker 2>Six thousand dollars and.

1606
01:22:41.920 --> 01:22:44.600
<v Speaker 6>They still don't have it fixed, but they want.

1607
01:22:44.439 --> 01:22:46.720
<v Speaker 2>Him to pay anyway.

1608
01:22:47.199 --> 01:22:52.000
<v Speaker 6>DS No eight thousand. Okay, So let me ask you something, Craig.

1609
01:22:52.399 --> 01:22:55.119
<v Speaker 6>Did it ever occur to you to say, what the

1610
01:22:55.319 --> 01:22:58.279
<v Speaker 6>hell are you talking about? I don't believe in paying

1611
01:22:58.359 --> 01:23:00.439
<v Speaker 6>for stuff that doesn't fix the problem.

1612
01:23:02.720 --> 01:23:05.359
<v Speaker 13>Well, I'm old fashioned. I'm a nice person.

1613
01:23:05.359 --> 01:23:05.960
<v Speaker 2>Old fashion.

1614
01:23:06.199 --> 01:23:08.640
<v Speaker 6>So old fashion means people can kick you in the

1615
01:23:08.640 --> 01:23:11.840
<v Speaker 6>face and you're gonna take it. You're gonna pay them

1616
01:23:11.880 --> 01:23:15.399
<v Speaker 6>eight thousand dollars and your car still doesn't run.

1617
01:23:16.720 --> 01:23:18.960
<v Speaker 13>No, I don't have eight thousand. That's the problem.

1618
01:23:18.960 --> 01:23:21.279
<v Speaker 6>And I well, why did you let it go up

1619
01:23:21.359 --> 01:23:23.960
<v Speaker 6>if you didn't have the money, why did you keep approving?

1620
01:23:24.960 --> 01:23:27.880
<v Speaker 13>I didn't, I told him, I said, I don't have

1621
01:23:27.960 --> 01:23:30.399
<v Speaker 13>the money. Now you're saying, it's the PCM, how much

1622
01:23:30.439 --> 01:23:33.640
<v Speaker 13>does that cost? Their answer was, don't worry about it

1623
01:23:33.680 --> 01:23:34.439
<v Speaker 13>will work with you.

1624
01:23:34.520 --> 01:23:35.520
<v Speaker 7>I don't have the money.

1625
01:23:35.760 --> 01:23:39.279
<v Speaker 13>Then they put the PCM in, and then they told me, well,

1626
01:23:39.720 --> 01:23:42.479
<v Speaker 13>I go, so what do I? Oh, now sixty five

1627
01:23:42.560 --> 01:23:46.039
<v Speaker 13>hundred plus the fifteen hundred already paid, so that's eight grand.

1628
01:23:46.399 --> 01:23:49.560
<v Speaker 13>And now they're telling me that, Well, that didn't work either,

1629
01:23:49.680 --> 01:23:51.800
<v Speaker 13>So we got to get a hold of the engineering department.

1630
01:23:51.880 --> 01:23:54.600
<v Speaker 13>Now they're saying that we have to take the serial

1631
01:23:54.680 --> 01:23:59.319
<v Speaker 13>number or vend number off the transmission and match it

1632
01:23:59.399 --> 01:24:02.760
<v Speaker 13>up with the computer system and see if that works.

1633
01:24:02.800 --> 01:24:04.000
<v Speaker 13>That's where I'm at right now.

1634
01:24:04.399 --> 01:24:06.079
<v Speaker 2>So you're up to eight thousand.

1635
01:24:06.159 --> 01:24:09.960
<v Speaker 6>Hold on, Craig, you're up to eight thousand dollars in repairs.

1636
01:24:11.840 --> 01:24:14.199
<v Speaker 13>Oh yeah, so far it's gonna go up to ten

1637
01:24:14.279 --> 01:24:15.600
<v Speaker 13>or twelve dollars and it's.

1638
01:24:15.399 --> 01:24:16.319
<v Speaker 2>Still not fixed.

1639
01:24:17.399 --> 01:24:20.800
<v Speaker 6>So Craig, so you're basically gonna just let them spend

1640
01:24:20.960 --> 01:24:24.079
<v Speaker 6>anything they want and you're not demanding that the car

1641
01:24:24.239 --> 01:24:24.800
<v Speaker 6>be fixed.

1642
01:24:26.319 --> 01:24:29.000
<v Speaker 13>Oh that's not that's not the icing on the cake.

1643
01:24:29.159 --> 01:24:32.399
<v Speaker 13>After they put the transmission in, now it's stuck in

1644
01:24:32.560 --> 01:24:35.720
<v Speaker 13>first gear. At least I can drive it around in

1645
01:24:35.840 --> 01:24:39.439
<v Speaker 13>fourth gear, but first year you're not going nowhere.

1646
01:24:40.520 --> 01:24:43.399
<v Speaker 6>Well listen, man, I'm sorry to say this, but you

1647
01:24:43.520 --> 01:24:44.800
<v Speaker 6>let yourself get walked on.

1648
01:24:46.600 --> 01:24:47.800
<v Speaker 2>You allowed it all.

1649
01:24:47.800 --> 01:24:50.680
<v Speaker 13>Because I called them, do not repair, do not put

1650
01:24:50.720 --> 01:24:52.399
<v Speaker 13>anything until you give me a print.

1651
01:24:52.479 --> 01:24:53.680
<v Speaker 2>We got to call these people.

1652
01:24:54.279 --> 01:24:57.119
<v Speaker 6>What is the name of I find this? I find

1653
01:24:57.159 --> 01:24:58.000
<v Speaker 6>this hard to believe.

1654
01:24:58.039 --> 01:25:00.319
<v Speaker 2>Craig. What's the name of this shot?

1655
01:25:00.960 --> 01:25:04.000
<v Speaker 13>And here's the thing, I have everything documented on.

1656
01:25:04.119 --> 01:25:08.359
<v Speaker 9>What's the name, Craig, what's the name of the shot?

1657
01:25:08.760 --> 01:25:13.800
<v Speaker 13>A rap ninety seven oh one, A wrap Hole Road, Centennial.

1658
01:25:13.279 --> 01:25:19.039
<v Speaker 2>Colorado, A rap a hole Keillo Mark. These guys, I

1659
01:25:19.119 --> 01:25:19.840
<v Speaker 2>know who they are.

1660
01:25:21.079 --> 01:25:23.920
<v Speaker 6>How the hell I think they it used to I

1661
01:25:23.960 --> 01:25:25.840
<v Speaker 6>think it's a deal in Doug, but he might have

1662
01:25:25.920 --> 01:25:29.079
<v Speaker 6>sold it. How many how many miles were on this

1663
01:25:29.279 --> 01:25:30.119
<v Speaker 6>when you brought it in?

1664
01:25:33.079 --> 01:25:35.560
<v Speaker 13>One hundred and sixty eight thousand? And the car has

1665
01:25:35.680 --> 01:25:37.199
<v Speaker 13>meant looks like it barked out?

1666
01:25:37.279 --> 01:25:38.359
<v Speaker 2>Hey, Kevin?

1667
01:25:39.199 --> 01:25:44.520
<v Speaker 6>Kevin, Yes, sir, it does eight grand sound reasonable for

1668
01:25:44.560 --> 01:25:46.760
<v Speaker 6>a car that was well, no, it's still not working

1669
01:25:46.800 --> 01:25:47.359
<v Speaker 6>for eight grant?

1670
01:25:47.640 --> 01:25:51.159
<v Speaker 12>None of us sounds reasonable. No, they just knee jerked it.

1671
01:25:51.159 --> 01:25:53.560
<v Speaker 12>It's got the milads and the transmission ship. We need

1672
01:25:53.600 --> 01:25:54.760
<v Speaker 12>someone to help this guy.

1673
01:25:55.279 --> 01:25:57.640
<v Speaker 6>Craig, you're out of your league with these people. They're

1674
01:25:57.680 --> 01:25:59.039
<v Speaker 6>just walking all over you.

1675
01:25:59.119 --> 01:26:01.760
<v Speaker 9>Well, I think we need to call the as crazy

1676
01:26:01.800 --> 01:26:02.800
<v Speaker 9>as as sounds man.

1677
01:26:03.199 --> 01:26:06.880
<v Speaker 10>Yeah, because they can't and work.

1678
01:26:07.439 --> 01:26:10.159
<v Speaker 6>Well, how much have you paid him before? We keep

1679
01:26:10.199 --> 01:26:13.720
<v Speaker 6>going back? Ten hundred Okay, so calm down on that part.

1680
01:26:14.960 --> 01:26:16.600
<v Speaker 10>Now, he just needs his car to get to work.

1681
01:26:16.640 --> 01:26:19.359
<v Speaker 9>He said, you know what, Kelly, let's give them a

1682
01:26:19.359 --> 01:26:21.000
<v Speaker 9>call over it a wrap a hookia.

1683
01:26:21.159 --> 01:26:24.239
<v Speaker 6>This is the most this is the most abusive story

1684
01:26:24.279 --> 01:26:27.520
<v Speaker 6>I've ever heard of. It's true that they they charge him.

1685
01:26:27.560 --> 01:26:31.840
<v Speaker 6>Hold on, here's what they say. They basically, honest to God,

1686
01:26:31.960 --> 01:26:36.600
<v Speaker 6>said to him, hey, you're gonna need a transmission. It's

1687
01:26:36.640 --> 01:26:41.239
<v Speaker 6>going to be sixty five hundred bucks, right, and no

1688
01:26:41.359 --> 01:26:46.720
<v Speaker 6>thirty five whatever whatever. And so then that didn't work.

1689
01:26:47.159 --> 01:26:50.439
<v Speaker 6>So he gets punched in the face. And then they said,

1690
01:26:50.439 --> 01:26:53.399
<v Speaker 6>but now we have to do something else. That didn't work.

1691
01:26:53.720 --> 01:26:57.199
<v Speaker 6>He gets punched in the face again. And then they said, oh,

1692
01:26:57.239 --> 01:26:59.720
<v Speaker 6>that didn't work, we need to do more, and he

1693
01:26:59.760 --> 01:27:01.319
<v Speaker 6>gets punched in the face again.

1694
01:27:02.239 --> 01:27:06.079
<v Speaker 2>That's what we have right now, we have.

1695
01:27:06.359 --> 01:27:08.479
<v Speaker 9>I don't I think it's a deal and Doug anymore,

1696
01:27:08.520 --> 01:27:09.439
<v Speaker 9>thank God.

1697
01:27:10.199 --> 01:27:13.119
<v Speaker 6>No, No, we have people punching him in the face.

1698
01:27:14.159 --> 01:27:16.039
<v Speaker 6>They just keep doing it over and over and over

1699
01:27:16.039 --> 01:27:16.399
<v Speaker 6>and over.

1700
01:27:17.720 --> 01:27:21.640
<v Speaker 13>Well, I mean, my biggest problem is we got a

1701
01:27:21.640 --> 01:27:24.640
<v Speaker 13>bunch of rookie mechanics straight out of mechanics school that

1702
01:27:24.800 --> 01:27:28.439
<v Speaker 13>have no experience. So I'm paying for their experience while

1703
01:27:28.479 --> 01:27:30.800
<v Speaker 13>they well, let's try this, let's go, it didn't work.

1704
01:27:30.880 --> 01:27:33.039
<v Speaker 13>Let's try something like you get a five tire on

1705
01:27:33.119 --> 01:27:33.479
<v Speaker 13>your car.

1706
01:27:33.520 --> 01:27:34.800
<v Speaker 10>Oh, let's replace.

1707
01:27:34.439 --> 01:27:39.399
<v Speaker 13>All four tires, you know. Let's let's up sale, um sale, upsell.

1708
01:27:39.520 --> 01:27:42.119
<v Speaker 13>Because I think the service rider gets permission on as

1709
01:27:42.199 --> 01:27:44.560
<v Speaker 13>much money as he can get out of the customer.

1710
01:27:44.640 --> 01:27:46.199
<v Speaker 13>That's why I think's going on all right.

1711
01:27:46.319 --> 01:27:48.880
<v Speaker 6>By the way, all those face punches he took him,

1712
01:27:48.880 --> 01:27:50.039
<v Speaker 6>he keeps taking them too.

1713
01:27:50.199 --> 01:27:51.680
<v Speaker 2>We got more coming right up.

1714
01:27:57.319 --> 01:28:00.560
<v Speaker 6>Go with a sure thing Denver's Best Roofer l roofing

1715
01:28:00.680 --> 01:28:01.239
<v Speaker 6>dot com.

1716
01:28:01.319 --> 01:28:03.319
<v Speaker 2>You don't pay a cent until you're content.

1717
01:28:06.680 --> 01:28:09.880
<v Speaker 6>Time for an insurance check up free, no obligation comparison

1718
01:28:10.000 --> 01:28:13.560
<v Speaker 6>call Compass Insurance paying too much your coverage at dozens

1719
01:28:13.600 --> 01:28:16.319
<v Speaker 6>of insurance companies find out now three oh three seven

1720
01:28:16.439 --> 01:28:19.239
<v Speaker 6>seven to one help. You'll think you're his only customer

1721
01:28:19.279 --> 01:28:21.520
<v Speaker 6>when you choose Frank durand the real estate Man dot

1722
01:28:21.560 --> 01:28:24.840
<v Speaker 6>com to list your home with Remax Alliance three oh

1723
01:28:24.920 --> 01:28:31.000
<v Speaker 6>three nine two zero sixteen twenty two. Hi Tom Martino

1724
01:28:31.079 --> 01:28:33.319
<v Speaker 6>here three O three seven one three talk seven one

1725
01:28:33.319 --> 01:28:36.760
<v Speaker 6>three eight two five five Genesis tootalexteriors dot com for

1726
01:28:37.000 --> 01:28:44.680
<v Speaker 6>mold inspections and detection and media remediation. That's Genesis Tootalexteriors

1727
01:28:44.720 --> 01:28:48.720
<v Speaker 6>dot Com. So this story sounds outrageous, doesn't it. And

1728
01:28:48.840 --> 01:28:50.239
<v Speaker 6>we're trying to get the dealer on.

1729
01:28:51.039 --> 01:28:53.520
<v Speaker 9>Dealers sung up on Kelly and I happen to overhear

1730
01:28:53.560 --> 01:28:54.279
<v Speaker 9>the conversation.

1731
01:28:54.439 --> 01:28:56.920
<v Speaker 2>She no, she was bending over back nice.

1732
01:28:57.000 --> 01:28:57.279
<v Speaker 10>Yep.

1733
01:28:57.960 --> 01:28:59.119
<v Speaker 2>Here's the bottom line.

1734
01:28:59.560 --> 01:29:01.520
<v Speaker 6>He is saying a rapp a ho key is spent

1735
01:29:01.920 --> 01:29:04.600
<v Speaker 6>so far, or or are going to charge him so

1736
01:29:04.680 --> 01:29:09.279
<v Speaker 6>far eight grand for a transmission and a PCM and

1737
01:29:09.319 --> 01:29:12.079
<v Speaker 6>that still did not correct the problem. I don't see

1738
01:29:12.079 --> 01:29:14.279
<v Speaker 6>how it can't correct a problem. I mean, if a

1739
01:29:14.319 --> 01:29:16.880
<v Speaker 6>car stuck in gear and you put a whole new

1740
01:29:16.960 --> 01:29:19.600
<v Speaker 6>PCM and transmission in it, Kevin, what is there left

1741
01:29:19.640 --> 01:29:20.239
<v Speaker 6>not to work?

1742
01:29:20.439 --> 01:29:22.760
<v Speaker 12>Well, you've got all the wiring in between. I mean

1743
01:29:22.840 --> 01:29:25.159
<v Speaker 12>it could have anything. There's a number of things that

1744
01:29:25.199 --> 01:29:27.239
<v Speaker 12>they should have checked before they start ripping parts.

1745
01:29:27.279 --> 01:29:29.680
<v Speaker 6>But and then so now he has a bill of

1746
01:29:29.720 --> 01:29:32.880
<v Speaker 6>eight grand, a bill of eight grands paid fifteen.

1747
01:29:32.560 --> 01:29:35.079
<v Speaker 2>Hundred down unless he signed for the overage.

1748
01:29:35.319 --> 01:29:38.039
<v Speaker 12>He signed the initial estimate for the three grand thirty

1749
01:29:38.039 --> 01:29:41.239
<v Speaker 12>two hundred, but he didn't sign any approval for anything more.

1750
01:29:41.600 --> 01:29:43.680
<v Speaker 12>They got ten percent or one hundred bucks? Is their

1751
01:29:43.720 --> 01:29:44.880
<v Speaker 12>only leeway in that rule?

1752
01:29:44.960 --> 01:29:46.359
<v Speaker 2>Well, that's not Kevin.

1753
01:29:46.479 --> 01:29:48.399
<v Speaker 6>All they have to do is say that they got

1754
01:29:48.399 --> 01:29:51.239
<v Speaker 6>his approval by phone and have a time and date

1755
01:29:51.279 --> 01:29:51.600
<v Speaker 6>on there.

1756
01:29:51.760 --> 01:29:53.359
<v Speaker 12>Well, if he can prove he didn't call him or

1757
01:29:53.399 --> 01:29:55.239
<v Speaker 12>they didn't call him, I mean it's.

1758
01:29:55.119 --> 01:29:58.560
<v Speaker 6>I know, yeah, Craig, where did you leave it with

1759
01:29:58.600 --> 01:29:59.479
<v Speaker 6>them at this point?

1760
01:30:00.239 --> 01:30:03.279
<v Speaker 13>And they and they just called me. I didn't answer

1761
01:30:03.279 --> 01:30:05.399
<v Speaker 13>the phone because I didn't want to lose my connection

1762
01:30:05.520 --> 01:30:06.199
<v Speaker 13>with you guys.

1763
01:30:06.439 --> 01:30:08.880
<v Speaker 2>What did they say seconds ago? They just called you?

1764
01:30:10.359 --> 01:30:12.880
<v Speaker 7>Yeah, yeah, okay, I want you to call him back.

1765
01:30:13.119 --> 01:30:16.520
<v Speaker 6>But Craig, how before you called us? How did you

1766
01:30:16.680 --> 01:30:19.239
<v Speaker 6>leave it with them at a rapa ho Kiah?

1767
01:30:22.359 --> 01:30:24.600
<v Speaker 13>What you mean from the beginning or now where is.

1768
01:30:24.600 --> 01:30:25.439
<v Speaker 2>It at right now?

1769
01:30:25.600 --> 01:30:29.479
<v Speaker 6>When's the last time you talked to the service department

1770
01:30:29.600 --> 01:30:31.399
<v Speaker 6>at a rapa Hokia.

1771
01:30:32.720 --> 01:30:33.319
<v Speaker 7>Yesterday?

1772
01:30:34.039 --> 01:30:36.359
<v Speaker 2>And what did they say to you yesterday?

1773
01:30:38.359 --> 01:30:41.159
<v Speaker 13>They only let you talk to who's ever on working

1774
01:30:41.239 --> 01:30:41.920
<v Speaker 13>on your car?

1775
01:30:42.239 --> 01:30:43.680
<v Speaker 2>And what did they say to you?

1776
01:30:43.920 --> 01:30:44.840
<v Speaker 13>Wasn't there?

1777
01:30:45.000 --> 01:30:45.359
<v Speaker 2>Okay?

1778
01:30:45.439 --> 01:30:45.760
<v Speaker 7>Nothing?

1779
01:30:45.840 --> 01:30:47.399
<v Speaker 13>They said, you have talked to him and he's on

1780
01:30:47.520 --> 01:30:48.039
<v Speaker 13>lunch break.

1781
01:30:48.520 --> 01:30:52.840
<v Speaker 6>Okay. Then before that, I need to know the lat Craig.

1782
01:30:53.119 --> 01:30:55.359
<v Speaker 6>I need to know the last time you talked to

1783
01:30:55.399 --> 01:30:57.199
<v Speaker 6>someone that gave you information.

1784
01:31:01.399 --> 01:31:03.920
<v Speaker 13>They text me a lot of times. It's hard to

1785
01:31:03.920 --> 01:31:05.159
<v Speaker 13>get a hold of them on the phone.

1786
01:31:05.199 --> 01:31:08.800
<v Speaker 6>They okay, when was the last time they texted you something?

1787
01:31:10.920 --> 01:31:13.520
<v Speaker 13>Yesterday at three h eight pm they sent me a

1788
01:31:13.600 --> 01:31:18.239
<v Speaker 13>text saying, we have submitted the request data to the engineers.

1789
01:31:18.359 --> 01:31:20.359
<v Speaker 13>We'll let you know once they respond.

1790
01:31:21.239 --> 01:31:22.119
<v Speaker 2>Okay, so hold on.

1791
01:31:22.880 --> 01:31:27.600
<v Speaker 6>They had to send Kia engineers because they can't replace

1792
01:31:27.640 --> 01:31:30.840
<v Speaker 6>a transmission and a PCM properly.

1793
01:31:31.000 --> 01:31:31.479
<v Speaker 2>Is that right?

1794
01:31:33.560 --> 01:31:34.079
<v Speaker 13>They can't.

1795
01:31:34.159 --> 01:31:36.039
<v Speaker 7>They can't figure out why.

1796
01:31:36.239 --> 01:31:39.800
<v Speaker 13>Now it's in worst condition. Now it's stuck in first year.

1797
01:31:40.000 --> 01:31:42.479
<v Speaker 9>These guys sound like clowns in my opinion. Man, this

1798
01:31:42.600 --> 01:31:43.359
<v Speaker 9>is unbelievable.

1799
01:31:43.560 --> 01:31:44.800
<v Speaker 10>Not that complicated a car.

1800
01:31:46.079 --> 01:31:49.960
<v Speaker 6>It's not that complicated of a car. I want to

1801
01:31:50.000 --> 01:31:52.039
<v Speaker 6>warn people about the service department.

1802
01:31:52.119 --> 01:31:53.479
<v Speaker 2>I want to warn them. I'm serious.

1803
01:31:53.520 --> 01:31:56.319
<v Speaker 6>If this guy is having this much trouble right now,

1804
01:31:56.359 --> 01:31:59.119
<v Speaker 6>A bills up to eight grand and it's still not running,

1805
01:31:59.479 --> 01:32:02.640
<v Speaker 6>and they it might be ten to fifteen. What are

1806
01:32:02.640 --> 01:32:06.319
<v Speaker 6>you kidding me? Listen, Craig, they just called you. See

1807
01:32:06.359 --> 01:32:08.680
<v Speaker 6>if they left you a voicemail, call them back, call

1808
01:32:08.720 --> 01:32:11.760
<v Speaker 6>them back, then call us back. Let us know what

1809
01:32:11.800 --> 01:32:15.479
<v Speaker 6>these clowns are doing. A wrap a ho kiah people

1810
01:32:15.680 --> 01:32:19.039
<v Speaker 6>a rap hokiah. Keep that in mind and we'll report

1811
01:32:19.079 --> 01:32:22.239
<v Speaker 6>back to what we find. Three oh three seven one

1812
01:32:22.279 --> 01:32:24.960
<v Speaker 6>three talk seven one three eight two five. This is

1813
01:32:25.279 --> 01:32:31.399
<v Speaker 6>unbelievable to me, Pam, Oh no, no, wait, Mike, let

1814
01:32:31.399 --> 01:32:33.479
<v Speaker 6>me ask you. Let me let me get a Mike

1815
01:32:33.560 --> 01:32:36.039
<v Speaker 6>in first. Mike, what is your issue with the Better

1816
01:32:36.039 --> 01:32:37.319
<v Speaker 6>Business Bureau or a question?

1817
01:32:38.159 --> 01:32:42.199
<v Speaker 1>Oh Tom, it's a question. I continue to run across

1818
01:32:42.239 --> 01:32:44.760
<v Speaker 1>people that tell me you got to go to the

1819
01:32:44.800 --> 01:32:49.079
<v Speaker 1>Better Business Bureau and check on companies, et cetera. When

1820
01:32:49.199 --> 01:32:52.319
<v Speaker 1>I have personally done that in the past, I have

1821
01:32:52.520 --> 01:32:56.640
<v Speaker 1>found that their information is not up to date. That's right,

1822
01:32:56.720 --> 01:32:59.960
<v Speaker 1>doesn't necessarily reflect where the company's still in busit.

1823
01:33:00.520 --> 01:33:04.239
<v Speaker 6>Let me explain something the Better Business Bureau. I've said

1824
01:33:04.239 --> 01:33:06.960
<v Speaker 6>this before they are a fossil.

1825
01:33:08.960 --> 01:33:11.680
<v Speaker 1>That's what I thought, Tom, And that's the reason I

1826
01:33:11.840 --> 01:33:16.079
<v Speaker 1>called because I seem to recall you saying it's ridiculous

1827
01:33:16.279 --> 01:33:20.119
<v Speaker 1>that the BBB that people still continue to look at

1828
01:33:20.159 --> 01:33:21.720
<v Speaker 1>that they don't do anything.

1829
01:33:22.119 --> 01:33:26.079
<v Speaker 6>They don't do anything, they don't help people, they don't

1830
01:33:26.119 --> 01:33:26.680
<v Speaker 6>do anything.

1831
01:33:26.880 --> 01:33:28.720
<v Speaker 2>I'll put up the money.

1832
01:33:28.439 --> 01:33:34.680
<v Speaker 6>I've recovered against the Better Business Bureau any day, any week,

1833
01:33:35.119 --> 01:33:38.359
<v Speaker 6>any month, any year, and they get to pick it.

1834
01:33:38.840 --> 01:33:43.520
<v Speaker 6>These people are useless. They collect money from businesses and

1835
01:33:43.600 --> 01:33:48.880
<v Speaker 6>they do nothing. Even their information is inaccurate. They mark

1836
01:33:49.119 --> 01:33:51.920
<v Speaker 6>you were talking about what you just looked up just

1837
01:33:51.960 --> 01:33:52.479
<v Speaker 6>a minute ago?

1838
01:33:52.560 --> 01:33:54.840
<v Speaker 9>What did you find a rap a hokiyah who we're

1839
01:33:54.880 --> 01:33:58.960
<v Speaker 9>talking about? Listen, twenty three complaints in the last three years,

1840
01:33:59.119 --> 01:34:03.319
<v Speaker 9>four in the last twelve months, seven reviews with an

1841
01:34:03.399 --> 01:34:06.880
<v Speaker 9>average rating of one. In fact, I think all of

1842
01:34:06.920 --> 01:34:10.039
<v Speaker 9>them are And guess what their BBB rating is, And

1843
01:34:10.119 --> 01:34:13.439
<v Speaker 9>all the information I just read is from.

1844
01:34:13.319 --> 01:34:18.000
<v Speaker 2>The BBB, and what's their rating? Mark a freaking plus A.

1845
01:34:18.039 --> 01:34:22.479
<v Speaker 1>Plus that scene. That's that's why I wanted you guys

1846
01:34:22.479 --> 01:34:23.479
<v Speaker 1>to reiterate.

1847
01:34:23.800 --> 01:34:25.319
<v Speaker 2>We've talked about that forever though.

1848
01:34:25.359 --> 01:34:29.960
<v Speaker 6>Bro, they're dinosaurs, They're fossils. They don't belong in business.

1849
01:34:30.159 --> 01:34:32.840
<v Speaker 6>That the better Business Bureau should be called the worst

1850
01:34:32.840 --> 01:34:35.600
<v Speaker 6>better the worst business bureau, that's what they should be called,

1851
01:34:35.800 --> 01:34:37.079
<v Speaker 6>the worst business bureau.

1852
01:34:37.159 --> 01:34:39.039
<v Speaker 1>I needed to hear it.

1853
01:34:39.279 --> 01:34:42.640
<v Speaker 6>There have been people in prison with an A plus rating,

1854
01:34:42.880 --> 01:34:46.359
<v Speaker 6>in prison for fraud with an A plus rating.

1855
01:34:48.319 --> 01:34:52.319
<v Speaker 1>Yep, you know, isn't it amazing? I mean, it's it's

1856
01:34:52.399 --> 01:34:53.319
<v Speaker 1>stunning out there.

1857
01:34:53.560 --> 01:34:55.039
<v Speaker 2>It's actually worse than that time.

1858
01:34:55.119 --> 01:34:58.319
<v Speaker 9>It was a guy that stole twelve million dollars and

1859
01:34:58.439 --> 01:35:01.279
<v Speaker 9>went to prison for over ten years, and a year

1860
01:35:01.439 --> 01:35:04.680
<v Speaker 9>into it, a year into it, he was Don Eiley.

1861
01:35:04.800 --> 01:35:09.119
<v Speaker 9>He was still a plus with the BBB Ailean associates.

1862
01:35:12.119 --> 01:35:14.720
<v Speaker 6>I know, I know, listen, folks, We've got to take

1863
01:35:14.720 --> 01:35:17.439
<v Speaker 6>a break. I'm Tom Martinez three oh three seven one

1864
01:35:17.560 --> 01:35:19.600
<v Speaker 6>three Talks seven one three eight two five five. One

1865
01:35:19.680 --> 01:35:21.640
<v Speaker 6>Clear Choice Garage Doors, as I told you, one of

1866
01:35:21.680 --> 01:35:26.039
<v Speaker 6>the best companies ever. One clear Choice Doors dot Com

1867
01:35:26.039 --> 01:35:28.399
<v Speaker 6>will get you all of their services and prices. No

1868
01:35:28.399 --> 01:35:36.239
<v Speaker 6>one else does it. One clear Choice Doors dot Com.

1869
01:35:36.439 --> 01:35:39.720
<v Speaker 6>Go with a sure thing Denver's best roofer Excel Roofing

1870
01:35:39.800 --> 01:35:40.399
<v Speaker 6>dot Com.

1871
01:35:40.439 --> 01:35:42.439
<v Speaker 2>You don't pay a cent until you're content.

1872
01:35:45.840 --> 01:35:49.000
<v Speaker 6>Time for an insurance check up free, no obligation comparison

1873
01:35:49.159 --> 01:35:52.720
<v Speaker 6>call Compass Insurance paying too much your coverage at dozens

1874
01:35:52.720 --> 01:35:55.439
<v Speaker 6>of insurance companies find out now three oh three seven

1875
01:35:55.479 --> 01:35:57.800
<v Speaker 6>to seven to one help. You'll think you're his only

1876
01:35:57.920 --> 01:36:00.399
<v Speaker 6>customer when you choose Frank durand the real estate man

1877
01:36:00.439 --> 01:36:03.880
<v Speaker 6>dot com to list your home with Remax Alliance three

1878
01:36:03.880 --> 01:36:14.880
<v Speaker 6>all three nine two zero sixteen twenty two. Hi Tom Martino,

1879
01:36:14.960 --> 01:36:16.319
<v Speaker 6>you are troubleshooter three all.

1880
01:36:16.319 --> 01:36:18.880
<v Speaker 2>Three seven one three talk. So I tried to call

1881
01:36:18.960 --> 01:36:20.039
<v Speaker 2>over to a rap.

1882
01:36:19.760 --> 01:36:23.479
<v Speaker 9>A ho Kiah Thomas, Yes, sir, so the guy I

1883
01:36:23.560 --> 01:36:24.960
<v Speaker 9>you know, you know, I'm nice.

1884
01:36:25.039 --> 01:36:27.840
<v Speaker 6>I say, hey, hey, you know what's going on? And

1885
01:36:27.880 --> 01:36:30.079
<v Speaker 6>he goes hold on like he's going to get a manager.

1886
01:36:30.560 --> 01:36:33.079
<v Speaker 6>Next thing I know, they picked the phone back up click.

1887
01:36:33.520 --> 01:36:37.159
<v Speaker 6>In my opinion, a rap Kea is doing the wrong thing,

1888
01:36:37.359 --> 01:36:40.439
<v Speaker 6>just not even giving us information quite frankly. But then

1889
01:36:40.520 --> 01:36:45.359
<v Speaker 6>I started thinking, do you think it's possible this caller, okay,

1890
01:36:46.319 --> 01:36:48.960
<v Speaker 6>has no clue about anything? Because the more I think

1891
01:36:49.000 --> 01:36:51.840
<v Speaker 6>about it, if it truly is true what he's saying,

1892
01:36:52.079 --> 01:36:54.600
<v Speaker 6>you bring it in. They sell you a transmission for

1893
01:36:54.680 --> 01:36:58.319
<v Speaker 6>thirty two hundred bucks. Then they call you up and says, whoops,

1894
01:36:58.600 --> 01:36:59.600
<v Speaker 6>that didn't fix it.

1895
01:36:59.800 --> 01:37:00.560
<v Speaker 2>You need this.

1896
01:37:00.960 --> 01:37:03.399
<v Speaker 9>Then they say it's going to be six thousand with

1897
01:37:03.520 --> 01:37:06.920
<v Speaker 9>the PCM and the transmission, because you're still going to

1898
01:37:07.000 --> 01:37:09.840
<v Speaker 9>charge him for that apparently. And then they call back

1899
01:37:09.880 --> 01:37:11.760
<v Speaker 9>and say, whoops, that didn't do it either.

1900
01:37:12.119 --> 01:37:14.560
<v Speaker 6>It needs something else. And now he's up to what

1901
01:37:15.000 --> 01:37:19.119
<v Speaker 6>twelve grand or something? He's up to eight And now

1902
01:37:19.159 --> 01:37:21.399
<v Speaker 6>they're saying they got to reach out to Kiya. Do

1903
01:37:21.479 --> 01:37:24.359
<v Speaker 6>you really think he knows what he's talking about when

1904
01:37:24.399 --> 01:37:26.079
<v Speaker 6>he said I want to charge him.

1905
01:37:26.800 --> 01:37:27.680
<v Speaker 2>Here's what I think.

1906
01:37:28.119 --> 01:37:31.199
<v Speaker 6>I think for any guy to be that confused, they

1907
01:37:31.239 --> 01:37:31.600
<v Speaker 6>have to.

1908
01:37:31.520 --> 01:37:32.560
<v Speaker 2>Be doing something wrong.

1909
01:37:32.600 --> 01:37:36.000
<v Speaker 6>But I also think he's probably not the sharpest pencil

1910
01:37:36.199 --> 01:37:38.520
<v Speaker 6>in the in the in the pencil drawer.

1911
01:37:39.319 --> 01:37:42.000
<v Speaker 9>Well, this is a to me them hanging up. Is

1912
01:37:42.560 --> 01:37:44.760
<v Speaker 9>you come back on and say sorry we can't talk.

1913
01:37:45.199 --> 01:37:47.960
<v Speaker 9>Your number did be in calls? What number did you

1914
01:37:48.119 --> 01:37:48.640
<v Speaker 9>I called?

1915
01:37:48.640 --> 01:37:50.159
<v Speaker 2>Hold on? Let me look at my phone.

1916
01:37:50.520 --> 01:37:52.640
<v Speaker 9>And the other thing is, once again, if you look

1917
01:37:52.640 --> 01:37:54.560
<v Speaker 9>at them on the BBB, you can't believe it.

1918
01:37:54.680 --> 01:37:55.039
<v Speaker 6>You know what.

1919
01:37:55.119 --> 01:37:58.239
<v Speaker 9>I sat next to Deal and Doug not long ago

1920
01:37:58.279 --> 01:38:00.600
<v Speaker 9>at a Rockies game and we had a great conversation.

1921
01:38:00.920 --> 01:38:04.239
<v Speaker 9>I find it very hard believe based on the complaints

1922
01:38:04.279 --> 01:38:06.600
<v Speaker 9>we have had in the last couple of years, which

1923
01:38:06.640 --> 01:38:10.000
<v Speaker 9>is almost zero, that they're actually doing this. But if

1924
01:38:10.000 --> 01:38:12.439
<v Speaker 9>this is a true story from this old guy, this

1925
01:38:12.640 --> 01:38:16.960
<v Speaker 9>is absolutely outrageous. Three oh three eight seven four twenty

1926
01:38:16.960 --> 01:38:20.560
<v Speaker 9>five hundred three oh three eight seven four twenty five

1927
01:38:20.640 --> 01:38:22.960
<v Speaker 9>hundred and God help me. I hope this old man

1928
01:38:23.319 --> 01:38:26.359
<v Speaker 9>is confused, because if they truly want to charge him

1929
01:38:26.479 --> 01:38:30.520
<v Speaker 9>eight thousand dollars for stuff that wasn't wrong and didn't

1930
01:38:30.520 --> 01:38:33.039
<v Speaker 9>fix the car, they can kiss my ass.

1931
01:38:33.199 --> 01:38:36.520
<v Speaker 2>I'll talk about them the rest of my life. No, no, no, no,

1932
01:38:36.680 --> 01:38:38.960
<v Speaker 2>I don't like him, Mark, I just don't like him.

1933
01:38:39.000 --> 01:38:40.319
<v Speaker 2>I don't like him. I don't like him.

1934
01:38:40.359 --> 01:38:42.479
<v Speaker 6>This is a This is to have a customer this

1935
01:38:42.640 --> 01:38:45.560
<v Speaker 6>confused is wrong within itself. And then they can then

1936
01:38:45.600 --> 01:38:47.880
<v Speaker 6>what they tell Kelly. They said, well, we have a

1937
01:38:47.920 --> 01:38:51.479
<v Speaker 6>policy of only talking to the customer. She said to him,

1938
01:38:51.560 --> 01:38:53.600
<v Speaker 6>he's on the air right now. We'll be happy to

1939
01:38:53.680 --> 01:38:56.000
<v Speaker 6>patch him in. We'll be happy to call you off

1940
01:38:56.039 --> 01:39:00.279
<v Speaker 6>the air and talk with him. A click they hang up, right,

1941
01:39:00.880 --> 01:39:04.000
<v Speaker 6>And you know what, people let you know a rap okia,

1942
01:39:04.399 --> 01:39:06.279
<v Speaker 6>let them know that you don't care what the Better

1943
01:39:06.319 --> 01:39:12.640
<v Speaker 6>Business Bureau, the Brontosaurus of agencies, the dinosaurs and fossils

1944
01:39:12.720 --> 01:39:14.920
<v Speaker 6>of the old time, an old error.

1945
01:39:15.359 --> 01:39:15.560
<v Speaker 2>You know.

1946
01:39:16.039 --> 01:39:20.000
<v Speaker 6>I find it hard to believe that there are businesses

1947
01:39:20.079 --> 01:39:22.960
<v Speaker 6>that still join the Better Business Bureau.

1948
01:39:23.439 --> 01:39:26.880
<v Speaker 2>It's swear it. I can't believe.

1949
01:39:26.920 --> 01:39:27.960
<v Speaker 6>And they did a hell of a job.

1950
01:39:28.000 --> 01:39:31.800
<v Speaker 9>No matter what anybody says, the BBB has done probably

1951
01:39:31.880 --> 01:39:35.920
<v Speaker 9>the best job I've ever seen at convincing people there's

1952
01:39:35.960 --> 01:39:39.760
<v Speaker 9>some kind of government entity. It's really remarkable when it

1953
01:39:39.760 --> 01:39:42.800
<v Speaker 9>comes to their marketing. Really, people think they have something

1954
01:39:42.880 --> 01:39:45.680
<v Speaker 9>to do with the government, whether local or federal.

1955
01:39:45.880 --> 01:39:48.840
<v Speaker 6>People really think or or that there's some kind of

1956
01:39:49.159 --> 01:39:51.359
<v Speaker 6>kind of an official agency, and they're not.

1957
01:39:51.920 --> 01:39:52.680
<v Speaker 2>They're nothing.

1958
01:39:52.760 --> 01:39:55.000
<v Speaker 9>So if you go to the VBB right now seven

1959
01:39:55.039 --> 01:39:59.840
<v Speaker 9>customer reviews number one one star for a Rapo Hokiya Katie,

1960
01:40:00.039 --> 01:40:04.760
<v Speaker 9>number two one star, Angel number three one star, Michael C.

1961
01:40:05.560 --> 01:40:09.760
<v Speaker 9>One star, ANGELA one star, Jeffrey one star.

1962
01:40:10.079 --> 01:40:11.359
<v Speaker 6>It's unbelievable.

1963
01:40:12.399 --> 01:40:12.960
<v Speaker 2>I know it is.

1964
01:40:13.439 --> 01:40:13.680
<v Speaker 7>I know.

1965
01:40:14.159 --> 01:40:17.920
<v Speaker 6>Then right next to it, in big, big beautiful letters,

1966
01:40:18.119 --> 01:40:21.560
<v Speaker 6>as Trump would say, the most beautiful letters I've ever seen,

1967
01:40:21.840 --> 01:40:27.920
<v Speaker 6>it says A plus crazy crazy this is, you know,

1968
01:40:28.119 --> 01:40:31.000
<v Speaker 6>So if you depend on them, you'd be going to

1969
01:40:31.039 --> 01:40:34.399
<v Speaker 6>a guy in prison for fraud as an A plus

1970
01:40:34.520 --> 01:40:40.159
<v Speaker 6>rated accountant accountant A plus who took twelve million dollars

1971
01:40:40.159 --> 01:40:42.800
<v Speaker 6>from small businesses around Colorado.

1972
01:40:42.920 --> 01:40:43.479
<v Speaker 2>Think about that.

1973
01:40:43.880 --> 01:40:48.199
<v Speaker 6>The BBB, the small business people, they this guy ripped

1974
01:40:48.239 --> 01:40:49.520
<v Speaker 6>off their own.

1975
01:40:49.399 --> 01:40:51.560
<v Speaker 2>People and they got a nuke to plus. Hold on.

1976
01:40:51.680 --> 01:40:53.000
<v Speaker 2>Pam's been waiting too long.

1977
01:40:53.039 --> 01:40:54.800
<v Speaker 6>I know I have to take a break, but let

1978
01:40:54.800 --> 01:40:55.880
<v Speaker 6>me get started here, Pam.

1979
01:40:55.920 --> 01:40:57.479
<v Speaker 2>What is the issue with your apartment?

1980
01:40:57.520 --> 01:41:03.479
<v Speaker 21>Pam him. Yes, I wrote all this down so that

1981
01:41:03.680 --> 01:41:05.600
<v Speaker 21>we could go through it pretty quick. I'm a tenant

1982
01:41:05.600 --> 01:41:08.640
<v Speaker 21>in a luxury apartment, but it's not luxury. I started

1983
01:41:08.680 --> 01:41:12.119
<v Speaker 21>with my complaint about smoking on a non smoking property.

1984
01:41:12.439 --> 01:41:16.039
<v Speaker 21>I went seven times to the management downstairs to discuss it.

1985
01:41:16.760 --> 01:41:21.960
<v Speaker 21>And since I have gotten in an argument with.

1986
01:41:22.079 --> 01:41:24.760
<v Speaker 6>The management, Hey, Pam, can you smell the Do you

1987
01:41:25.279 --> 01:41:27.479
<v Speaker 6>see people smoking or just smell it?

1988
01:41:27.880 --> 01:41:28.039
<v Speaker 1>Oh?

1989
01:41:28.119 --> 01:41:29.199
<v Speaker 21>Yeah, absolutely?

1990
01:41:29.720 --> 01:41:30.359
<v Speaker 2>Which one was?

1991
01:41:30.359 --> 01:41:31.119
<v Speaker 21>I want a smoker?

1992
01:41:31.880 --> 01:41:35.239
<v Speaker 2>You see the marijuana smoker. You saw someone.

1993
01:41:35.000 --> 01:41:39.319
<v Speaker 21>Smoking on their patio, and then I see other people

1994
01:41:39.560 --> 01:41:42.600
<v Speaker 21>that are smoking cigarettes and I've got I've got pictures.

1995
01:41:42.760 --> 01:41:45.199
<v Speaker 9>So you're not allowed to smoke on your own patio

1996
01:41:45.319 --> 01:41:46.079
<v Speaker 9>or just inside.

1997
01:41:46.159 --> 01:41:48.560
<v Speaker 2>I just don't know Noka.

1998
01:41:48.159 --> 01:41:52.079
<v Speaker 21>Non smoking property, and so I went down. I've gone

1999
01:41:52.079 --> 01:41:55.279
<v Speaker 21>down seven times and talk to management to see if

2000
01:41:55.319 --> 01:41:59.600
<v Speaker 21>something could be done. Well, then finally when I went down,

2001
01:42:00.159 --> 01:42:03.800
<v Speaker 21>I know who's smoking that marijuana. It's on this in

2002
01:42:03.880 --> 01:42:06.439
<v Speaker 21>this apartment. So I he said, we'll all go take

2003
01:42:06.439 --> 01:42:07.680
<v Speaker 21>care of it. And I said, well, I'm going to

2004
01:42:07.760 --> 01:42:10.000
<v Speaker 21>go with you, and he said, no, you're not going

2005
01:42:10.079 --> 01:42:11.000
<v Speaker 21>to go with me. You can't go.

2006
01:42:11.239 --> 01:42:12.520
<v Speaker 2>That's probably not a good idea.

2007
01:42:12.680 --> 01:42:15.000
<v Speaker 6>No, no, I agree with that. Hold on, let me

2008
01:42:15.039 --> 01:42:17.680
<v Speaker 6>come right back to I'm Tom Martine. We will come

2009
01:42:17.680 --> 01:42:25.720
<v Speaker 6>back to her complaint right after this. Go with a

2010
01:42:25.800 --> 01:42:29.319
<v Speaker 6>sure thing Denver's Best roofer Excel Roofing dot com. You

2011
01:42:29.359 --> 01:42:35.159
<v Speaker 6>don't pay a cent until you're content. Time for an

2012
01:42:35.159 --> 01:42:38.800
<v Speaker 6>insurance check up free, no obligation. In comparison, call Compass

2013
01:42:38.840 --> 01:42:42.119
<v Speaker 6>Insurance paying too much your coverage at dozens of insurance

2014
01:42:42.119 --> 01:42:44.680
<v Speaker 6>companies find out now three o three seven seven to

2015
01:42:44.720 --> 01:42:47.439
<v Speaker 6>one help. You'll think you're his only customer when you

2016
01:42:47.560 --> 01:42:50.000
<v Speaker 6>choose Frank durand the real estate Man dot com to

2017
01:42:50.079 --> 01:42:53.319
<v Speaker 6>list your home with Remax Alliance three oh three nine

2018
01:42:53.319 --> 01:43:00.960
<v Speaker 6>two zero sixteen twenty two. Hi Tino here, three oh

2019
01:43:01.079 --> 01:43:04.000
<v Speaker 6>three seven one three talk seven one three eight two

2020
01:43:04.079 --> 01:43:04.680
<v Speaker 6>five five.

2021
01:43:05.239 --> 01:43:05.920
<v Speaker 2>Let's go to the.

2022
01:43:05.880 --> 01:43:09.359
<v Speaker 6>Phones and and let's see who do.

2023
01:43:09.399 --> 01:43:11.960
<v Speaker 2>We talk to? Whoever, who should I take?

2024
01:43:12.079 --> 01:43:15.439
<v Speaker 6>Uh, well, let's go back to her about the apartment, Pam.

2025
01:43:15.760 --> 01:43:19.119
<v Speaker 6>So you were a tenant in an apartment, you saw

2026
01:43:19.199 --> 01:43:22.760
<v Speaker 6>people smoking, you complained seven times, and then you got

2027
01:43:22.760 --> 01:43:24.319
<v Speaker 6>into an argument with the manager.

2028
01:43:25.399 --> 01:43:27.560
<v Speaker 21>Well what happened was he said he'd go up because

2029
01:43:27.560 --> 01:43:29.039
<v Speaker 21>he didn't know where it was at. And I told

2030
01:43:29.119 --> 01:43:30.640
<v Speaker 21>him where it was at. So I said, now this,

2031
01:43:30.920 --> 01:43:33.439
<v Speaker 21>I said I would, so I said I'd like to

2032
01:43:33.520 --> 01:43:35.920
<v Speaker 21>know and he said no. So anyway, I followed him,

2033
01:43:35.920 --> 01:43:38.960
<v Speaker 21>but the tenant didn't see me. It was around the corner. Well,

2034
01:43:39.279 --> 01:43:42.520
<v Speaker 21>the tenant admitted he'd smoke in marijuana, and so then

2035
01:43:43.119 --> 01:43:45.800
<v Speaker 21>the manager comes around the corner and he said, I

2036
01:43:45.840 --> 01:43:47.840
<v Speaker 21>told you in yelling at me, I told you not

2037
01:43:47.960 --> 01:43:50.479
<v Speaker 21>to follow me. Why would you do that? And I

2038
01:43:50.520 --> 01:43:52.560
<v Speaker 21>said because I wanted to make sure you were doing

2039
01:43:52.600 --> 01:43:56.279
<v Speaker 21>something because nothing's been done so far. So anyway, he said,

2040
01:43:56.399 --> 01:43:58.279
<v Speaker 21>I'm going to I'm going to do a cease in.

2041
01:43:58.279 --> 01:43:59.960
<v Speaker 3>This order on you.

2042
01:44:00.720 --> 01:44:01.640
<v Speaker 22>So that wasn't good.

2043
01:44:01.680 --> 01:44:04.840
<v Speaker 21>So anyway, where I'm at right now, Tom is I've

2044
01:44:04.880 --> 01:44:09.039
<v Speaker 21>written three letters for a termination of leaf and I've

2045
01:44:09.479 --> 01:44:12.439
<v Speaker 21>been closed pictures. One of the main things here also

2046
01:44:12.560 --> 01:44:17.039
<v Speaker 21>is the safety wait for paying for this lecture. Rodge

2047
01:44:17.119 --> 01:44:19.680
<v Speaker 21>door has been broken and anybody can come in and

2048
01:44:19.680 --> 01:44:20.399
<v Speaker 21>out of the back round.

2049
01:44:20.479 --> 01:44:23.760
<v Speaker 9>I think grad O'Brien for after the breakd time. I mean,

2050
01:44:23.800 --> 01:44:25.199
<v Speaker 9>she's got so much going on.

2051
01:44:25.239 --> 01:44:29.920
<v Speaker 6>Hey, Pam, Pam, I want to ask you one thing wrong, Pam.

2052
01:44:30.199 --> 01:44:32.039
<v Speaker 6>I want to ask you something. No, no, we were

2053
01:44:32.039 --> 01:44:34.920
<v Speaker 6>saying we're going to talk to we were going to

2054
01:44:34.960 --> 01:44:37.039
<v Speaker 6>talk to our attorney about it for you. But I

2055
01:44:37.079 --> 01:44:39.159
<v Speaker 6>want to ask you something. Will they let you out

2056
01:44:39.159 --> 01:44:39.720
<v Speaker 6>of the lease?

2057
01:44:41.159 --> 01:44:44.640
<v Speaker 21>You know, I've written three letters they won't. At one

2058
01:44:44.680 --> 01:44:47.039
<v Speaker 21>point I had said I would not go down because

2059
01:44:47.039 --> 01:44:48.079
<v Speaker 21>he was harassing me.

2060
01:44:48.520 --> 01:44:50.600
<v Speaker 2>How long have you How long have you lived there?

2061
01:44:52.039 --> 01:44:52.760
<v Speaker 13>I've lived there.

2062
01:44:52.840 --> 01:44:55.239
<v Speaker 21>I just renowed my lease in September. I lived there

2063
01:44:55.279 --> 01:44:58.239
<v Speaker 21>a year and now he wats September the lyrics?

2064
01:44:58.319 --> 01:45:03.920
<v Speaker 6>Okay, so well, so the how is the smoking affecting you?

2065
01:45:05.319 --> 01:45:07.800
<v Speaker 21>Well, it's affected me. I have buff I've got a

2066
01:45:07.840 --> 01:45:12.359
<v Speaker 21>doctor's letter here. I have pulmonary fibrosis. Okay, it's a

2067
01:45:12.399 --> 01:45:17.479
<v Speaker 21>non smoking upbuilding. Plus I have a doctor's note also

2068
01:45:17.560 --> 01:45:19.600
<v Speaker 21>about my anxiety and how.

2069
01:45:21.079 --> 01:45:23.159
<v Speaker 6>Yeah, but that part I can't help you with. I

2070
01:45:23.199 --> 01:45:26.600
<v Speaker 6>can help you with. But if they're smoking on the deck,

2071
01:45:27.319 --> 01:45:28.880
<v Speaker 6>can you actually smell it?

2072
01:45:30.880 --> 01:45:33.600
<v Speaker 2>Yeah, you can smell marijuana driving through Denver.

2073
01:45:33.840 --> 01:45:35.720
<v Speaker 6>Oh all right, hold on, hold on and we'll come

2074
01:45:35.760 --> 01:45:38.079
<v Speaker 6>back to you. Let's try to get Brad O'Brien on

2075
01:45:38.319 --> 01:45:41.840
<v Speaker 6>more coming up. Go with a sure thing Denver's best

2076
01:45:41.960 --> 01:45:44.840
<v Speaker 6>roofer Excel Roofing dot com. You don't pay a cent

2077
01:45:45.039 --> 01:45:51.840
<v Speaker 6>until you're content. Time for an insurance checkup free, no obligation.

2078
01:45:51.840 --> 01:45:55.680
<v Speaker 6>In comparison, call Compass Insurance paying too much your coverage

2079
01:45:55.720 --> 01:45:58.359
<v Speaker 6>at dozens of insurance companies find out now three all

2080
01:45:58.439 --> 01:46:01.359
<v Speaker 6>three seven seven one help. You'll think you're his only

2081
01:46:01.439 --> 01:46:03.920
<v Speaker 6>customer when you choose Frank durand the real estate Man

2082
01:46:03.960 --> 01:46:07.399
<v Speaker 6>dot com to list your home with Remax Alliance three

2083
01:46:07.399 --> 01:46:09.520
<v Speaker 6>oh three nine two zero sixteen twenty two.

2084
01:46:15.239 --> 01:46:15.800
<v Speaker 4>Ripped of.

2085
01:46:17.520 --> 01:46:20.560
<v Speaker 2>News, need advice? Who you don't have?

2086
01:46:22.479 --> 01:46:22.520
<v Speaker 7>You?

2087
01:46:22.800 --> 01:46:27.760
<v Speaker 4>Come running just as fast as we can. Shooter's gonna help.

2088
01:46:28.079 --> 01:46:34.840
<v Speaker 5>Come man, This is the Troubleshooter Show. Now, Tom Martine, Hi.

2089
01:46:34.840 --> 01:46:38.560
<v Speaker 6>Tom Martino here, Welcome to the show. Three oh three

2090
01:46:38.600 --> 01:46:41.640
<v Speaker 6>seven one three talks seven one, three, eight, two five five.

2091
01:46:42.039 --> 01:46:45.159
<v Speaker 6>Hope everything is going all right with you? This hour

2092
01:46:45.199 --> 01:46:48.159
<v Speaker 6>brought to you by Dan McKenzie. He is an attorney

2093
01:46:48.199 --> 01:46:52.880
<v Speaker 6>at law for a state planning He is both small

2094
01:46:53.000 --> 01:46:56.840
<v Speaker 6>enough to give you that personalized attention with U with

2095
01:46:56.920 --> 01:46:59.119
<v Speaker 6>a boutique law firm, but big enough to get the

2096
01:46:59.239 --> 01:46:59.760
<v Speaker 6>job done.

2097
01:47:00.079 --> 01:47:01.359
<v Speaker 2>Everything you need done right.

2098
01:47:01.960 --> 01:47:07.159
<v Speaker 6>And we've gotten many great reviews about Dan McKenzie mackenzie Law.

2099
01:47:07.800 --> 01:47:12.199
<v Speaker 6>Whether you need a trust, whether you need a will,

2100
01:47:12.479 --> 01:47:15.720
<v Speaker 6>or you're facing probate, want to avoid probate, or you're

2101
01:47:15.720 --> 01:47:19.039
<v Speaker 6>looking at another creative way to pass on assets, which

2102
01:47:19.119 --> 01:47:23.439
<v Speaker 6>is he does LLC's for that purpose with the family involved.

2103
01:47:23.439 --> 01:47:24.399
<v Speaker 2>It's a cool idea.

2104
01:47:25.039 --> 01:47:31.239
<v Speaker 6>So McKenzie Law eight three to three COO plans. Let's continue, try.

2105
01:47:31.039 --> 01:47:33.119
<v Speaker 9>And say Craig's back up with an update from a

2106
01:47:33.239 --> 01:47:34.600
<v Speaker 9>rapa ho Kia.

2107
01:47:36.000 --> 01:47:39.159
<v Speaker 6>Oh, I want to I want to, Well, why don't

2108
01:47:39.199 --> 01:47:40.520
<v Speaker 6>you sum it up?

2109
01:47:40.640 --> 01:47:41.359
<v Speaker 2>Mark some of up?

2110
01:47:41.399 --> 01:47:43.880
<v Speaker 9>Well, there's not much to sum up, according to the caller.

2111
01:47:43.960 --> 01:47:46.319
<v Speaker 9>And I still find it hard to believe he brought

2112
01:47:46.319 --> 01:47:48.920
<v Speaker 9>his vehicle in because it was stuck in fourth gear.

2113
01:47:49.279 --> 01:47:53.760
<v Speaker 9>It's like a twenty seventeen Kia something or other. They

2114
01:47:53.800 --> 01:47:56.399
<v Speaker 9>put a transmission in it. After they get it approved

2115
01:47:56.399 --> 01:47:59.039
<v Speaker 9>by him, it's thirty two hundred bucks. Then they call

2116
01:47:59.119 --> 01:48:02.399
<v Speaker 9>them up, according to Craig, and say, hey, that didn't

2117
01:48:02.439 --> 01:48:05.359
<v Speaker 9>fix it. We have to do something else and put

2118
01:48:05.359 --> 01:48:07.840
<v Speaker 9>a computer in it. It's going to be another three grand.

2119
01:48:08.319 --> 01:48:11.079
<v Speaker 9>So then they put that computer in it. So now

2120
01:48:11.119 --> 01:48:13.600
<v Speaker 9>we owe sixty two hundred or whatever it is.

2121
01:48:15.159 --> 01:48:16.239
<v Speaker 2>It's up to eight grand with this.

2122
01:48:16.279 --> 01:48:18.600
<v Speaker 9>Yes, now it's up to eight grand all of a sudden,

2123
01:48:18.760 --> 01:48:22.000
<v Speaker 9>and the vehicle still does not work. In fact, now

2124
01:48:22.039 --> 01:48:24.640
<v Speaker 9>instead of being stuck in fourth gear, it's stuck in

2125
01:48:24.840 --> 01:48:28.960
<v Speaker 9>first gear. And they, according to Craig, once again, are

2126
01:48:29.000 --> 01:48:31.199
<v Speaker 9>saying he's going to owe all the money for these

2127
01:48:31.239 --> 01:48:34.439
<v Speaker 9>parts that didn't fix it. And they're so over their

2128
01:48:34.479 --> 01:48:37.159
<v Speaker 9>head at this point they have to call up Kia

2129
01:48:38.000 --> 01:48:41.680
<v Speaker 9>directly and get them out. They're an engineer to figure

2130
01:48:41.680 --> 01:48:44.479
<v Speaker 9>out what's going on with his card. But once again

2131
01:48:44.520 --> 01:48:47.760
<v Speaker 9>the main problem is they're, according to Craig, wanting to

2132
01:48:47.880 --> 01:48:50.399
<v Speaker 9>charge them for everything that didn't fix it.

2133
01:48:50.680 --> 01:48:51.960
<v Speaker 6>So Craig, what's your updates.

2134
01:48:52.199 --> 01:48:54.800
<v Speaker 12>Let's also not forget that we reached out to Kia

2135
01:48:55.479 --> 01:48:56.439
<v Speaker 12>twice twice.

2136
01:48:56.479 --> 01:48:57.439
<v Speaker 10>Did they hung up?

2137
01:48:58.319 --> 01:49:01.000
<v Speaker 2>You reached out and got hung up. Yeah, they're horrible.

2138
01:49:01.039 --> 01:49:03.600
<v Speaker 9>I mean to me, their communication skills are that of

2139
01:49:03.640 --> 01:49:04.560
<v Speaker 9>a zero year old.

2140
01:49:04.840 --> 01:49:09.159
<v Speaker 13>Go ahead, Craig, right, you think that, Well, I get

2141
01:49:09.199 --> 01:49:11.319
<v Speaker 13>the same thing. It's like talking to a brick wall.

2142
01:49:11.399 --> 01:49:12.600
<v Speaker 13>I got a you know.

2143
01:49:12.640 --> 01:49:14.159
<v Speaker 10>I finally got a hold of them.

2144
01:49:14.000 --> 01:49:19.000
<v Speaker 13>After being on hold, called two different numbers. Anyways, finally

2145
01:49:19.039 --> 01:49:22.119
<v Speaker 13>got a hold of them, and CJ got on the phone,

2146
01:49:22.159 --> 01:49:26.119
<v Speaker 13>the service rider and he says, I didn't say anything.

2147
01:49:26.159 --> 01:49:28.960
<v Speaker 13>I waited for him to say something. He says, what

2148
01:49:29.119 --> 01:49:33.119
<v Speaker 13>is this about? You calling this this radio talk show?

2149
01:49:33.840 --> 01:49:35.880
<v Speaker 16>And you know we're not going to talk to them?

2150
01:49:36.279 --> 01:49:38.960
<v Speaker 13>And I said why not? He says, if you don't

2151
01:49:39.000 --> 01:49:42.840
<v Speaker 13>have nothing to hide, I says, listen, you guys told me.

2152
01:49:42.960 --> 01:49:44.760
<v Speaker 13>You know, I figured it's the five hundred and three

2153
01:49:44.800 --> 01:49:49.119
<v Speaker 13>thousand dollars figs maximum. Well, you tell me the transmission.

2154
01:49:49.479 --> 01:49:50.239
<v Speaker 10>I paid for it.

2155
01:49:50.279 --> 01:49:52.840
<v Speaker 13>I paid fifteen hundred for the part I stole aw

2156
01:49:52.920 --> 01:49:55.279
<v Speaker 13>the labor, Okay, I can pay for that right now.

2157
01:49:55.399 --> 01:49:58.399
<v Speaker 13>If that was the case, then you tell me, oh

2158
01:49:58.560 --> 01:50:01.880
<v Speaker 13>that's not it's the piece. Yeah. So now I you know,

2159
01:50:01.920 --> 01:50:03.800
<v Speaker 13>I just got the poll of them, and I says

2160
01:50:03.840 --> 01:50:06.039
<v Speaker 13>I shouldn't have to pay for that. I mean, this

2161
01:50:06.199 --> 01:50:11.079
<v Speaker 13>isn't you know, I'm paying for your going for your mcchesis.

2162
01:50:11.159 --> 01:50:13.399
<v Speaker 9>So what they say, Craig, what was their answer to

2163
01:50:13.439 --> 01:50:14.680
<v Speaker 9>everything you just dished it?

2164
01:50:15.760 --> 01:50:21.079
<v Speaker 13>I'm sorry. Their answer was, oh, well, you know, there's.

2165
01:50:20.920 --> 01:50:22.560
<v Speaker 7>Certain things that we have to check out.

2166
01:50:22.600 --> 01:50:24.479
<v Speaker 13>I go, you don't replace parts that don't need to

2167
01:50:24.520 --> 01:50:27.960
<v Speaker 13>be replaced. Bottom line is they says, we're waiting for

2168
01:50:28.000 --> 01:50:30.199
<v Speaker 13>the engineering department to get back with us, and we'll

2169
01:50:30.199 --> 01:50:30.680
<v Speaker 13>get it picked.

2170
01:50:30.680 --> 01:50:31.319
<v Speaker 10>Says I go.

2171
01:50:31.439 --> 01:50:34.159
<v Speaker 13>In the meantime, my bill's going to go up, and

2172
01:50:34.319 --> 01:50:35.359
<v Speaker 13>I don't have the money.

2173
01:50:35.199 --> 01:50:37.359
<v Speaker 9>Right right, Craig, Craig, Craig, hold on, I've got to

2174
01:50:37.399 --> 01:50:40.199
<v Speaker 9>ask you, Craig. I've got to ask you a question

2175
01:50:40.760 --> 01:50:44.359
<v Speaker 9>after the conversation where they still saying they were going

2176
01:50:44.439 --> 01:50:46.880
<v Speaker 9>to charge you for the parts.

2177
01:50:46.760 --> 01:50:48.159
<v Speaker 2>That did not fix it?

2178
01:50:48.720 --> 01:50:51.319
<v Speaker 10>Right, yeah, yeah.

2179
01:50:51.560 --> 01:50:54.520
<v Speaker 9>Okay, you know what, Craig, I want to meet you

2180
01:50:54.560 --> 01:50:57.079
<v Speaker 9>there at two fifteen today. I will meet you at

2181
01:50:57.079 --> 01:50:58.880
<v Speaker 9>a rap a ho key at two fifteen.

2182
01:50:59.039 --> 01:51:02.720
<v Speaker 6>But Craig, when you asked him though, that's a good question, Mark,

2183
01:51:02.760 --> 01:51:05.319
<v Speaker 6>and I hope you do meet him. But when you

2184
01:51:05.359 --> 01:51:09.640
<v Speaker 6>did say to them, though, Craig, do you expect me

2185
01:51:09.720 --> 01:51:13.479
<v Speaker 6>to pay for repairs that did not fix the problem.

2186
01:51:13.520 --> 01:51:16.840
<v Speaker 6>What do they say?

2187
01:51:17.479 --> 01:51:20.119
<v Speaker 13>They always told me, well, you know, we'll work with you.

2188
01:51:20.279 --> 01:51:21.159
<v Speaker 10>I go, what does that.

2189
01:51:21.079 --> 01:51:22.159
<v Speaker 13>Mean we'll work with you?

2190
01:51:22.159 --> 01:51:23.640
<v Speaker 2>Well, that's a lot different, Craig.

2191
01:51:25.119 --> 01:51:27.640
<v Speaker 13>We have finance companies that you can get financed.

2192
01:51:27.640 --> 01:51:30.640
<v Speaker 2>Well, that's not a differential. No, no, no, no, Craig.

2193
01:51:30.680 --> 01:51:32.119
<v Speaker 2>Can you get there at two fifteen?

2194
01:51:32.199 --> 01:51:32.279
<v Speaker 7>Ye?

2195
01:51:32.359 --> 01:51:32.880
<v Speaker 2>Your neigh bro?

2196
01:51:35.720 --> 01:51:38.840
<v Speaker 13>Yeah? But I you know, I know, you know. Do

2197
01:51:38.920 --> 01:51:40.000
<v Speaker 13>you think that's a good idea?

2198
01:51:40.159 --> 01:51:42.279
<v Speaker 2>What do you mean it's is your car still there?

2199
01:51:44.039 --> 01:51:44.359
<v Speaker 7>Yeah?

2200
01:51:44.399 --> 01:51:47.680
<v Speaker 9>Okay, then let's go down while you're there, and I'll

2201
01:51:47.720 --> 01:51:50.880
<v Speaker 9>have a conversation with whomever you're dealing with, and let's

2202
01:51:50.920 --> 01:51:53.359
<v Speaker 9>get to the bottom of it. Because, quite frankly, I'm

2203
01:51:53.359 --> 01:51:55.680
<v Speaker 9>going to be very honest with you, Craig, and I

2204
01:51:55.760 --> 01:51:58.279
<v Speaker 9>don't mean this as an insult, because I'm going to

2205
01:51:58.359 --> 01:51:58.880
<v Speaker 9>meet you and.

2206
01:51:58.920 --> 01:52:01.560
<v Speaker 6>Help you out and drag you through this. But I

2207
01:52:01.600 --> 01:52:04.079
<v Speaker 6>don't think you know what you're talking about. I find

2208
01:52:04.119 --> 01:52:08.680
<v Speaker 6>it hard to believe a dealing Doug franchise or ownership

2209
01:52:08.720 --> 01:52:12.119
<v Speaker 6>whatever the hell he calls him, a dealership is doing this.

2210
01:52:12.199 --> 01:52:13.600
<v Speaker 2>But we're gonna find out, damnit.

2211
01:52:13.800 --> 01:52:16.079
<v Speaker 6>And if they are doing it, we're gonna let everybody

2212
01:52:16.119 --> 01:52:18.439
<v Speaker 6>know what they're doing, and they're.

2213
01:52:18.279 --> 01:52:20.319
<v Speaker 13>Gonna lie to you just like they lied to me.

2214
01:52:20.399 --> 01:52:22.840
<v Speaker 6>Well, okay, they can lie to me all the time, Craig,

2215
01:52:22.840 --> 01:52:25.560
<v Speaker 6>I'm putting you on whole brother. Here's the bottom line, Kelly.

2216
01:52:25.800 --> 01:52:28.640
<v Speaker 6>Tell them I'll be there at two fifteen. Give Craig

2217
01:52:28.720 --> 01:52:31.199
<v Speaker 6>my cell phone number. If I get there and he's

2218
01:52:31.279 --> 01:52:33.680
<v Speaker 6>not there and he doesn't call me, I'm gonna lose

2219
01:52:33.720 --> 01:52:38.560
<v Speaker 6>it on Craig. Okay, all right now, Pam. Back to Pam. Pam,

2220
01:52:38.640 --> 01:52:40.840
<v Speaker 6>we can't get a hold of our real estate. We

2221
01:52:40.880 --> 01:52:43.560
<v Speaker 6>can't get a hold of our real estic state attorney.

2222
01:52:43.720 --> 01:52:47.399
<v Speaker 21>I said, what's where it's at right now is I've

2223
01:52:47.399 --> 01:52:51.000
<v Speaker 21>written letters of termination. I've decided I'm going to terminate

2224
01:52:51.039 --> 01:52:56.159
<v Speaker 21>my leaf. I wrote one on October twentieth. I wrote

2225
01:52:56.199 --> 01:52:58.920
<v Speaker 21>another one on October thirtieth, and I'm not one that

2226
01:52:58.960 --> 01:53:01.760
<v Speaker 21>I haven't sent to them up for November and I've

2227
01:53:01.800 --> 01:53:07.119
<v Speaker 21>heard nothing. There's nothing, no response whatsoever from them about

2228
01:53:07.439 --> 01:53:08.439
<v Speaker 21>about it.

2229
01:53:07.960 --> 01:53:11.159
<v Speaker 2>Is that here's what I'm going to do. No, here's

2230
01:53:11.159 --> 01:53:11.880
<v Speaker 2>what we're going to do.

2231
01:53:12.159 --> 01:53:15.199
<v Speaker 6>You have to do this the correct way, and if they,

2232
01:53:15.239 --> 01:53:17.359
<v Speaker 6>if they, they might let you out of the least

2233
01:53:17.359 --> 01:53:21.840
<v Speaker 6>because you can't stand the smoking. And what what I'm

2234
01:53:21.840 --> 01:53:24.000
<v Speaker 6>going to do is I'm going to have Deputy.

2235
01:53:23.600 --> 01:53:26.319
<v Speaker 2>Doc A call down there for.

2236
01:53:26.199 --> 01:53:28.960
<v Speaker 21>You can meet me here.

2237
01:53:30.039 --> 01:53:31.399
<v Speaker 2>No, No, I don't know.

2238
01:53:32.439 --> 01:53:34.239
<v Speaker 21>I'm just kidding. I'm just kidding, Tom.

2239
01:53:35.359 --> 01:53:39.920
<v Speaker 6>He is he is looking for he's on the prowl issue,

2240
01:53:39.960 --> 01:53:41.399
<v Speaker 6>will yes, Pam.

2241
01:53:41.520 --> 01:53:45.079
<v Speaker 21>So, Tom, there is a safety issue with the garage

2242
01:53:45.119 --> 01:53:46.000
<v Speaker 21>door being open.

2243
01:53:46.119 --> 01:53:47.800
<v Speaker 13>So I know that.

2244
01:53:48.920 --> 01:53:51.880
<v Speaker 6>So I understand it's probably better you get out of there.

2245
01:53:51.920 --> 01:53:54.960
<v Speaker 6>It sounds like you're very unhappy. Can I ask a question, though?

2246
01:53:56.199 --> 01:53:59.279
<v Speaker 6>Where is this place hold on? Guys, Pam? I really

2247
01:53:59.319 --> 01:53:59.720
<v Speaker 6>want to know.

2248
01:53:59.760 --> 01:54:01.279
<v Speaker 13>So it's is it?

2249
01:54:01.479 --> 01:54:03.960
<v Speaker 9>Is it all this stuff or is there something another

2250
01:54:04.000 --> 01:54:05.960
<v Speaker 9>reason you want to get out of there? Because you

2251
01:54:06.000 --> 01:54:08.399
<v Speaker 9>were there a year and none of this seemed to

2252
01:54:08.399 --> 01:54:11.479
<v Speaker 9>be a problem. Now everything's a problem.

2253
01:54:11.720 --> 01:54:14.039
<v Speaker 21>Well, the thing is, I don't know when this guy

2254
01:54:14.079 --> 01:54:17.640
<v Speaker 21>came in with the marijuana smoking. I've just noticed it

2255
01:54:17.680 --> 01:54:21.199
<v Speaker 21>since I It wasn't that first year. I didn't have that. Okay,

2256
01:54:22.399 --> 01:54:25.840
<v Speaker 21>it's just been since you know.

2257
01:54:25.439 --> 01:54:28.279
<v Speaker 6>I'm telling you, what does he smoke or does.

2258
01:54:28.079 --> 01:54:33.760
<v Speaker 21>He pardon No, I don't know it was marijuana. I mean,

2259
01:54:33.800 --> 01:54:37.039
<v Speaker 21>it was so strong you couldn't. I have a lovely patio.

2260
01:54:37.399 --> 01:54:40.560
<v Speaker 21>I keep my apartment beautiful, and I'm seventy point in.

2261
01:54:40.560 --> 01:54:41.680
<v Speaker 22>Your house the whole time.

2262
01:54:41.520 --> 01:54:45.680
<v Speaker 21>And my husband's eighty two, and I couldn't even sit

2263
01:54:45.720 --> 01:54:48.279
<v Speaker 21>down on this patio because of smell. I don't know

2264
01:54:48.279 --> 01:54:49.560
<v Speaker 21>if you ever smelled marijuana.

2265
01:54:49.680 --> 01:54:52.840
<v Speaker 16>Was so I never smelled it.

2266
01:54:52.960 --> 01:54:55.880
<v Speaker 21>Oh my god, you would never forget it for the

2267
01:54:55.920 --> 01:54:58.279
<v Speaker 21>rest of your life.

2268
01:54:58.520 --> 01:55:00.600
<v Speaker 9>I heard if you smell it, you're act actually getting

2269
01:55:00.600 --> 01:55:02.359
<v Speaker 9>a buzz off of it. Is that true time?

2270
01:55:03.600 --> 01:55:04.479
<v Speaker 16>I never spilt.

2271
01:55:05.199 --> 01:55:07.840
<v Speaker 21>I've never smelled it in my life.

2272
01:55:07.920 --> 01:55:10.520
<v Speaker 2>It depends on how deep you breathe. I remember I

2273
01:55:10.680 --> 01:55:12.159
<v Speaker 2>was smoke you know.

2274
01:55:12.479 --> 01:55:14.880
<v Speaker 6>I was a kid of the sixties and seventies. I

2275
01:55:14.960 --> 01:55:17.039
<v Speaker 6>never smelled it in my life. Not at any of

2276
01:55:17.079 --> 01:55:20.479
<v Speaker 6>the concerts he went to at Virginia. Yeah, not at

2277
01:55:20.479 --> 01:55:23.000
<v Speaker 6>college there. I didn't smell any marijuana anywhere.

2278
01:55:24.119 --> 01:55:30.000
<v Speaker 21>So anyway, three or three yeah, maybe doing I don't know,

2279
01:55:30.039 --> 01:55:31.960
<v Speaker 21>but anyways, I mean, he admitted it.

2280
01:55:31.960 --> 01:55:38.119
<v Speaker 6>He listen on a serious note, seriously, if it's a

2281
01:55:38.279 --> 01:55:41.199
<v Speaker 6>non smoking establishment, it should be non smoking, and you

2282
01:55:41.239 --> 01:55:42.399
<v Speaker 6>have a right to expect it.

2283
01:55:42.760 --> 01:55:44.560
<v Speaker 2>I mean, no, I'm serious about that.

2284
01:55:44.960 --> 01:55:47.319
<v Speaker 6>So I don't blame you for being upset, and that's

2285
01:55:47.319 --> 01:55:48.319
<v Speaker 6>why we're putting deputy.

2286
01:55:48.479 --> 01:55:51.039
<v Speaker 9>Do you think Tom really she could do a constructive

2287
01:55:51.079 --> 01:55:56.079
<v Speaker 9>eviction based upon someone smoking outside on their.

2288
01:55:55.960 --> 01:55:58.479
<v Speaker 2>Patio because it's a no smoking building.

2289
01:55:58.520 --> 01:56:02.720
<v Speaker 6>Okay, I mean, I mean they're violating they're violating her

2290
01:56:02.720 --> 01:56:06.199
<v Speaker 6>own you know. Yeah, the door, the safety thing with

2291
01:56:06.279 --> 01:56:07.560
<v Speaker 6>the door, that's something too.

2292
01:56:07.960 --> 01:56:09.439
<v Speaker 2>But you know, here's the deal.

2293
01:56:10.079 --> 01:56:14.359
<v Speaker 6>If somebody wants to get out, that's different.

2294
01:56:14.359 --> 01:56:15.640
<v Speaker 2>Why would you keep someone?

2295
01:56:16.640 --> 01:56:16.800
<v Speaker 20>Now?

2296
01:56:16.840 --> 01:56:19.000
<v Speaker 6>If she wanted to try to force them to do

2297
01:56:19.079 --> 01:56:21.520
<v Speaker 6>something about it, that might be where it becomes more

2298
01:56:21.560 --> 01:56:25.560
<v Speaker 6>difficult three all three seven one three talks seven one

2299
01:56:25.600 --> 01:56:33.479
<v Speaker 6>three eight two five five. Go with a sure thing

2300
01:56:33.600 --> 01:56:36.920
<v Speaker 6>Denver's Best roofer Excel Roofing dot com. You don't pay

2301
01:56:36.960 --> 01:56:43.039
<v Speaker 6>a cent until you're content. Time for an insurance check

2302
01:56:43.119 --> 01:56:47.000
<v Speaker 6>up free, no obligation. In comparison, call Compass Insurance paying

2303
01:56:47.000 --> 01:56:50.039
<v Speaker 6>too much your coverage at dozens of insurance companies find

2304
01:56:50.079 --> 01:56:52.399
<v Speaker 6>out now three all three seven seven to one help

2305
01:56:52.600 --> 01:56:55.199
<v Speaker 6>You'll think you're his only customer when you choose Frank

2306
01:56:55.279 --> 01:56:57.720
<v Speaker 6>durand the real estate Man dot com to list your

2307
01:56:57.760 --> 01:57:02.000
<v Speaker 6>home with Remax Alliance three nine two zero sixteen twenty two.

2308
01:57:03.800 --> 01:57:06.439
<v Speaker 2>Hi, Tom Martin know three all three seven on three

2309
01:57:06.520 --> 01:57:09.399
<v Speaker 2>talk seven and three two five to five. All right,

2310
01:57:09.439 --> 01:57:11.239
<v Speaker 2>So what have we got going on? Let's talk.

2311
01:57:11.439 --> 01:57:14.760
<v Speaker 6>Let's talk to you about your problems, questions and complaints.

2312
01:57:15.039 --> 01:57:18.760
<v Speaker 2>And Pete wants to talk about selling a business. Hi Pete,

2313
01:57:18.760 --> 01:57:19.359
<v Speaker 2>what's going on?

2314
01:57:20.800 --> 01:57:20.960
<v Speaker 6>Hi?

2315
01:57:21.039 --> 01:57:22.399
<v Speaker 7>Guys, thanks for thanking Michael.

2316
01:57:22.439 --> 01:57:24.479
<v Speaker 25>I've been listening. Let's start you guys started.

2317
01:57:24.520 --> 01:57:26.000
<v Speaker 2>I think, thank you man.

2318
01:57:27.359 --> 01:57:29.800
<v Speaker 25>I have a small business and I just turned seventy

2319
01:57:29.840 --> 01:57:30.760
<v Speaker 25>and it's time to retire.

2320
01:57:30.800 --> 01:57:31.920
<v Speaker 13>I think I.

2321
01:57:31.880 --> 01:57:34.960
<v Speaker 25>Don't really know that. I've been told one to three

2322
01:57:35.039 --> 01:57:37.359
<v Speaker 25>times a year's profit is a reasonable price for a

2323
01:57:37.399 --> 01:57:38.800
<v Speaker 25>small business?

2324
01:57:39.000 --> 01:57:41.159
<v Speaker 2>Well, okay, there is.

2325
01:57:41.720 --> 01:57:44.079
<v Speaker 6>It depends really on the on the field you're in,

2326
01:57:44.640 --> 01:57:47.640
<v Speaker 6>because there is no real rule.

2327
01:57:47.359 --> 01:57:49.399
<v Speaker 2>Of thumb that works for every circumstance.

2328
01:57:49.760 --> 01:57:52.119
<v Speaker 6>So if you want to just talk about your business,

2329
01:57:52.159 --> 01:57:54.680
<v Speaker 6>we can try to give you advice based on past

2330
01:57:55.239 --> 01:57:56.199
<v Speaker 6>past experience.

2331
01:57:56.279 --> 01:57:57.840
<v Speaker 2>So what is your business?

2332
01:57:58.880 --> 01:58:00.600
<v Speaker 25>I can't we talk about that. I don't want them

2333
01:58:00.640 --> 01:58:00.880
<v Speaker 25>to know.

2334
01:58:01.159 --> 01:58:01.640
<v Speaker 2>Well, how man?

2335
01:58:01.720 --> 01:58:01.800
<v Speaker 7>You?

2336
01:58:01.840 --> 01:58:03.000
<v Speaker 2>How about asset wise?

2337
01:58:03.039 --> 01:58:05.079
<v Speaker 9>Like, when you sell your business, if I was going

2338
01:58:05.159 --> 01:58:08.239
<v Speaker 9>to buy it, does it include equipment? Truck stuff like that?

2339
01:58:08.279 --> 01:58:11.000
<v Speaker 9>What does it include? And what's the dollar amount of

2340
01:58:11.039 --> 01:58:11.720
<v Speaker 9>that stuff?

2341
01:58:12.720 --> 01:58:17.199
<v Speaker 25>It really only includes a customer list opportunity for them

2342
01:58:17.239 --> 01:58:22.079
<v Speaker 25>to eliminate their only competitions and remove the option for

2343
01:58:22.159 --> 01:58:24.840
<v Speaker 25>their often unhappy customers.

2344
01:58:25.039 --> 01:58:28.399
<v Speaker 6>But okay, so you can't say anything about what kind

2345
01:58:28.439 --> 01:58:28.920
<v Speaker 6>of business?

2346
01:58:29.079 --> 01:58:30.760
<v Speaker 2>Is it a service business?

2347
01:58:31.039 --> 01:58:32.239
<v Speaker 25>It's a service business?

2348
01:58:32.520 --> 01:58:33.359
<v Speaker 10>Okay, kids?

2349
01:58:34.000 --> 01:58:34.359
<v Speaker 2>What's that?

2350
01:58:35.800 --> 01:58:37.000
<v Speaker 25>It involves kids?

2351
01:58:37.520 --> 01:58:37.960
<v Speaker 2>Okay?

2352
01:58:38.199 --> 01:58:42.680
<v Speaker 6>So if you have a service business that involves kids

2353
01:58:42.840 --> 01:58:45.640
<v Speaker 6>and you have a customer list only, they're not getting

2354
01:58:45.680 --> 01:58:49.039
<v Speaker 6>they're not inheriting a lease, they're not inheriting any equipment,

2355
01:58:49.079 --> 01:58:52.119
<v Speaker 6>they have no real estate, nothing but a customer list,

2356
01:58:53.000 --> 01:58:58.920
<v Speaker 6>I think. And how big is the customer list?

2357
01:59:00.880 --> 01:59:04.359
<v Speaker 25>Okay, one hundred names on it? But portional to them?

2358
01:59:04.479 --> 01:59:04.960
<v Speaker 10>I know that.

2359
01:59:05.600 --> 01:59:09.600
<v Speaker 6>I'm asking you how many active customers active are on

2360
01:59:10.119 --> 01:59:10.960
<v Speaker 6>your list?

2361
01:59:11.720 --> 01:59:12.840
<v Speaker 13>Thee hundred right now?

2362
01:59:12.920 --> 01:59:16.680
<v Speaker 9>And do they pay monthly yearly? Are they repeat customers?

2363
01:59:16.760 --> 01:59:20.720
<v Speaker 25>They pay a month a monthly fee one hundred and

2364
01:59:20.760 --> 01:59:21.920
<v Speaker 25>twenty five dollars apiece?

2365
01:59:22.039 --> 01:59:25.560
<v Speaker 2>And how long have they been with you? The average.

2366
01:59:26.800 --> 01:59:29.960
<v Speaker 25>Turns over, say at about one hundred to one hundred

2367
01:59:29.960 --> 01:59:32.600
<v Speaker 25>and twenty five all the time entry.

2368
01:59:32.479 --> 01:59:35.920
<v Speaker 6>Okay, and so they get one hundred and twenty So

2369
01:59:36.000 --> 01:59:39.079
<v Speaker 6>you're making every month twelve thousand, five hundred.

2370
01:59:42.279 --> 01:59:45.079
<v Speaker 2>Hello, he's probably got expenses, I would again, Well, I.

2371
01:59:45.039 --> 01:59:47.479
<v Speaker 6>Know, but I'm talking about gross revenue. Is it twelve

2372
01:59:47.880 --> 01:59:49.079
<v Speaker 6>five hundred a month, sir.

2373
01:59:50.479 --> 01:59:51.279
<v Speaker 7>Five hundred a month?

2374
01:59:51.319 --> 01:59:53.079
<v Speaker 25>And I don't have a lot of expenses because I

2375
01:59:53.159 --> 01:59:58.000
<v Speaker 25>trade frail service to a big business for a back

2376
01:59:58.000 --> 02:00:00.000
<v Speaker 25>corner of their business to run my business.

2377
02:00:00.760 --> 02:00:05.439
<v Speaker 6>I'm getting it, but it's it's still not Listen carefully,

2378
02:00:05.840 --> 02:00:06.520
<v Speaker 6>it's random.

2379
02:00:07.800 --> 02:00:08.119
<v Speaker 2>What's that?

2380
02:00:10.279 --> 02:00:11.119
<v Speaker 13>And grand a month?

2381
02:00:12.640 --> 02:00:18.039
<v Speaker 11>Is there a service that you personally provide?

2382
02:00:19.279 --> 02:00:19.880
<v Speaker 2>What time?

2383
02:00:20.239 --> 02:00:22.479
<v Speaker 6>What time does it take you? I feel like we're

2384
02:00:22.520 --> 02:00:25.319
<v Speaker 6>on a trivia show. I don't know this thing so

2385
02:00:25.439 --> 02:00:27.840
<v Speaker 6>top secret you can't say what it is because he

2386
02:00:27.880 --> 02:00:29.960
<v Speaker 6>doesn't want his competition.

2387
02:00:29.439 --> 02:00:30.560
<v Speaker 2>To know that he's selling.

2388
02:00:30.640 --> 02:00:34.000
<v Speaker 11>God, Listen, if it's a service that you provide, it's

2389
02:00:34.000 --> 02:00:35.840
<v Speaker 11>going to be much more. Let me give you an example.

2390
02:00:36.119 --> 02:00:40.720
<v Speaker 11>When one of my colleagues decided to retire and sold

2391
02:00:40.720 --> 02:00:44.479
<v Speaker 11>me his patient list. The number of patients that actually

2392
02:00:44.520 --> 02:00:48.000
<v Speaker 11>came to see me was much less because they wanted

2393
02:00:48.000 --> 02:00:50.760
<v Speaker 11>to see him and they were traveling from parts of the.

2394
02:00:50.920 --> 02:00:54.199
<v Speaker 6>But but there's more to it than that. If it's service,

2395
02:00:54.279 --> 02:00:58.399
<v Speaker 6>but the main the main factor that's called retention. Okay,

2396
02:00:58.680 --> 02:01:02.279
<v Speaker 6>that that's normal retention. You're gonna get a reduction. The

2397
02:01:02.319 --> 02:01:05.760
<v Speaker 6>real thing to consider is the time. In other words,

2398
02:01:06.119 --> 02:01:08.960
<v Speaker 6>if this guy, if you have one hundred customers, but

2399
02:01:09.079 --> 02:01:14.880
<v Speaker 6>it takes you several hours. Many owners don't consider their time,

2400
02:01:15.239 --> 02:01:18.800
<v Speaker 6>and their time is an expense because if someone buys

2401
02:01:18.840 --> 02:01:22.359
<v Speaker 6>your list, they will have to substitute that time to

2402
02:01:22.439 --> 02:01:23.399
<v Speaker 6>service the list.

2403
02:01:23.880 --> 02:01:25.880
<v Speaker 2>So I'm just asking a simple question.

2404
02:01:26.159 --> 02:01:29.319
<v Speaker 6>If you have one hundred clients, what does it take

2405
02:01:29.399 --> 02:01:31.279
<v Speaker 6>to service those one hundred clients?

2406
02:01:31.479 --> 02:01:33.239
<v Speaker 2>How many man hours does it take?

2407
02:01:35.000 --> 02:01:36.760
<v Speaker 25>Work about fifteen hours a week?

2408
02:01:37.079 --> 02:01:37.880
<v Speaker 2>Who you do?

2409
02:01:39.439 --> 02:01:39.720
<v Speaker 10>I do?

2410
02:01:40.319 --> 02:01:44.079
<v Speaker 2>Okay? So when you go, well, of course it no employees.

2411
02:01:44.119 --> 02:01:50.039
<v Speaker 6>But your time's worth something. Okay. So if you're working

2412
02:01:50.439 --> 02:01:54.159
<v Speaker 6>sixty hours to get those one hundred clients, what is

2413
02:01:54.199 --> 02:01:57.560
<v Speaker 6>your time worth? Because if you're not there, someone's got

2414
02:01:57.560 --> 02:02:01.960
<v Speaker 6>to substitute those sixty hours to service those one hundred clients.

2415
02:02:02.039 --> 02:02:04.920
<v Speaker 2>So they're not inheriting one hundred clients.

2416
02:02:04.560 --> 02:02:08.479
<v Speaker 6>They're inheriting way less than that. When you take the

2417
02:02:08.560 --> 02:02:11.920
<v Speaker 6>expenses involved, or you take the one hundred times the

2418
02:02:12.000 --> 02:02:14.880
<v Speaker 6>fifty time, you take the one hundred times the one

2419
02:02:15.000 --> 02:02:17.960
<v Speaker 6>twenty five, that's what you say, so, then you have

2420
02:02:18.079 --> 02:02:21.119
<v Speaker 6>twelve five. Now you have to subtract from twelve five

2421
02:02:21.479 --> 02:02:24.399
<v Speaker 6>sixty hours of labor. What is labor worth?

2422
02:02:26.199 --> 02:02:29.439
<v Speaker 25>Customers can just plug into their system.

2423
02:02:28.960 --> 02:02:34.000
<v Speaker 6>So it doesn't take There is no labor whatsoever to

2424
02:02:34.119 --> 02:02:38.680
<v Speaker 6>maintain one hundred customers and what's that?

2425
02:02:38.920 --> 02:02:41.239
<v Speaker 25>Just go away and they just plug my people into

2426
02:02:41.279 --> 02:02:43.159
<v Speaker 25>their system.

2427
02:02:43.600 --> 02:02:45.960
<v Speaker 2>Someone else is doing it and making money off of

2428
02:02:46.000 --> 02:02:46.520
<v Speaker 2>it as well.

2429
02:02:46.520 --> 02:02:49.600
<v Speaker 6>Tom, I understand that, but he says they're just going

2430
02:02:49.680 --> 02:02:52.439
<v Speaker 6>to plug his So when they take on and I'm

2431
02:02:52.520 --> 02:02:55.279
<v Speaker 6>really trying to understand this, when they take on one

2432
02:02:55.319 --> 02:02:59.640
<v Speaker 6>hundred new customers, there will be not one cent of

2433
02:02:59.800 --> 02:03:02.680
<v Speaker 6>in increase in their expenses, is what you're saying.

2434
02:03:06.319 --> 02:03:11.079
<v Speaker 25>A big franchise accommodate one hundred more people in a heartbeat.

2435
02:03:11.000 --> 02:03:15.119
<v Speaker 6>Without any increase in expenses. I just keep asking until

2436
02:03:15.159 --> 02:03:17.680
<v Speaker 6>I get an answer. They will have not because if

2437
02:03:17.720 --> 02:03:23.600
<v Speaker 6>that's more person, okay, because you know, I'm not saying

2438
02:03:23.720 --> 02:03:26.039
<v Speaker 6>I'm not saying you don't have anything to sell, but

2439
02:03:26.159 --> 02:03:29.039
<v Speaker 6>you have twelve five hundred in revenue to sell.

2440
02:03:29.640 --> 02:03:32.039
<v Speaker 2>That's what you have minus expenses.

2441
02:03:32.399 --> 02:03:35.319
<v Speaker 6>So whatever, if it's only one person, you don't have

2442
02:03:35.359 --> 02:03:37.720
<v Speaker 6>a lot of expenses. So Let's say you have ten

2443
02:03:37.760 --> 02:03:40.720
<v Speaker 6>thousand a month to sell in revenue. But then again,

2444
02:03:40.760 --> 02:03:43.560
<v Speaker 6>that's not guaranteed revenue. As Deputy Doc said, now we

2445
02:03:43.640 --> 02:03:48.119
<v Speaker 6>got retention. Do you think if your customers went somewhere

2446
02:03:48.119 --> 02:03:50.000
<v Speaker 6>else they would stay with that someone else.

2447
02:03:52.800 --> 02:03:54.279
<v Speaker 7>I've utch your choice.

2448
02:03:54.800 --> 02:04:01.359
<v Speaker 2>Okay, because you're the only two games in town, are.

2449
02:04:01.199 --> 02:04:05.359
<v Speaker 25>For my competition to eliminate me as their competition you

2450
02:04:05.399 --> 02:04:05.760
<v Speaker 25>don't have.

2451
02:04:05.880 --> 02:04:08.760
<v Speaker 2>This is like Peewee's Fun House. How many listen?

2452
02:04:08.800 --> 02:04:12.079
<v Speaker 6>Man, you're really trying to get advice, yet we're getting

2453
02:04:12.079 --> 02:04:15.680
<v Speaker 6>no information. May I ask another question? How many customers

2454
02:04:15.680 --> 02:04:16.199
<v Speaker 6>do they have?

2455
02:04:18.039 --> 02:04:20.760
<v Speaker 25>Probably fifteen hundred or two thousand.

2456
02:04:21.119 --> 02:04:26.920
<v Speaker 6>Okay, you're not competition, they think I am. Well, if

2457
02:04:26.960 --> 02:04:30.039
<v Speaker 6>they think you are and you have one hundred customers,

2458
02:04:30.399 --> 02:04:32.439
<v Speaker 6>then maybe they'll just buy you to get you out

2459
02:04:32.479 --> 02:04:36.680
<v Speaker 6>of business. So why don't you just yeah? Yeah, but

2460
02:04:37.079 --> 02:04:40.359
<v Speaker 6>I don't know. How How much do you think it's worth?

2461
02:04:40.399 --> 02:04:42.800
<v Speaker 6>That's a really important question. You know what you want?

2462
02:04:42.840 --> 02:04:45.279
<v Speaker 6>How much do you want in.

2463
02:04:45.319 --> 02:04:46.800
<v Speaker 25>One year's profits?

2464
02:04:48.079 --> 02:04:51.199
<v Speaker 6>What is your one year's profit on those people? If

2465
02:04:51.239 --> 02:04:53.760
<v Speaker 6>you take the gross revenues, the gross revenues come to

2466
02:04:53.800 --> 02:04:55.000
<v Speaker 6>one hundred and fifty.

2467
02:04:54.760 --> 02:05:01.720
<v Speaker 9>Grand, probably about one hundred after the fifteen hours a week, so.

2468
02:05:01.800 --> 02:05:07.119
<v Speaker 2>You would sell them for about one hundred grand? Is

2469
02:05:07.119 --> 02:05:07.520
<v Speaker 2>that right?

2470
02:05:09.039 --> 02:05:11.239
<v Speaker 9>To answer your question what you called about, I mean,

2471
02:05:11.439 --> 02:05:14.600
<v Speaker 9>is elusive as your being, I would say you're probably

2472
02:05:14.680 --> 02:05:18.760
<v Speaker 9>right on with the three times on an all service business.

2473
02:05:20.039 --> 02:05:24.319
<v Speaker 6>If in fact they're going to retain and they're going

2474
02:05:24.399 --> 02:05:25.039
<v Speaker 6>to move.

2475
02:05:24.920 --> 02:05:27.239
<v Speaker 2>Yeah, excellent. Of course, that's the biggest part.

2476
02:05:27.760 --> 02:05:30.439
<v Speaker 9>I sold it when I sold an internet company that

2477
02:05:30.600 --> 02:05:34.000
<v Speaker 9>was based on most people paying between thirty and forty

2478
02:05:34.159 --> 02:05:37.359
<v Speaker 9>dollars a month for dial up internet. That's how long

2479
02:05:37.399 --> 02:05:40.960
<v Speaker 9>ago we're going. My competition was like AOL. When I

2480
02:05:41.119 --> 02:05:44.359
<v Speaker 9>sold that, I sold it for X times how long

2481
02:05:44.399 --> 02:05:47.560
<v Speaker 9>that customer was staying, and I got to see the books,

2482
02:05:47.560 --> 02:05:50.680
<v Speaker 9>and I also was able to see if those customers

2483
02:05:50.720 --> 02:05:54.000
<v Speaker 9>still hung around, So you can structure it like that.

2484
02:05:54.560 --> 02:05:57.479
<v Speaker 9>Once the customer hangs out for four months, you get

2485
02:05:57.520 --> 02:05:58.520
<v Speaker 9>full value for it.

2486
02:05:58.560 --> 02:05:59.680
<v Speaker 2>If they quit after.

2487
02:05:59.520 --> 02:06:02.760
<v Speaker 9>One month, you only get, you know, a little partition

2488
02:06:03.079 --> 02:06:03.680
<v Speaker 9>portion of it.

2489
02:06:03.760 --> 02:06:04.920
<v Speaker 2>Here's what they're getting for that.

2490
02:06:05.000 --> 02:06:07.720
<v Speaker 6>They're gonna get about a ten percent return on their

2491
02:06:07.720 --> 02:06:12.279
<v Speaker 6>money buying your business, ten to twelve percent, So it's

2492
02:06:12.479 --> 02:06:15.640
<v Speaker 6>you know, if it's solid, there's no reason you shouldn't

2493
02:06:15.680 --> 02:06:20.399
<v Speaker 6>be able to sell it. But as far as your

2494
02:06:20.399 --> 02:06:23.319
<v Speaker 6>original question, without knowing exactly.

2495
02:06:24.039 --> 02:06:27.199
<v Speaker 2>Wow what it is in it, I find it intriguing.

2496
02:06:29.880 --> 02:06:30.960
<v Speaker 7>Yeah, listen for somebody.

2497
02:06:31.000 --> 02:06:31.680
<v Speaker 13>I'm just seventy.

2498
02:06:31.720 --> 02:06:32.279
<v Speaker 10>I want to quit.

2499
02:06:33.000 --> 02:06:34.039
<v Speaker 2>Okay, I get it.

2500
02:06:35.880 --> 02:06:40.159
<v Speaker 6>I so really you should give if you want more

2501
02:06:40.199 --> 02:06:44.039
<v Speaker 6>of a price more. It's really more advice than off

2502
02:06:44.079 --> 02:06:46.279
<v Speaker 6>the air. At least give some information that we will

2503
02:06:46.319 --> 02:06:49.479
<v Speaker 6>not share with anyone. Okay, why don't you do that?

2504
02:06:50.239 --> 02:06:53.119
<v Speaker 6>Three oh three seven one three talks seven to one

2505
02:06:53.159 --> 02:06:55.000
<v Speaker 6>three eight two five five.

2506
02:06:55.079 --> 02:06:56.239
<v Speaker 2>We have more coming right up.

2507
02:07:00.840 --> 02:07:04.119
<v Speaker 6>Go with a sure thing Denver's Best roofer Excel Roofing

2508
02:07:04.239 --> 02:07:04.800
<v Speaker 6>dot com.

2509
02:07:04.840 --> 02:07:06.880
<v Speaker 2>You don't pay a cent until you're content.

2510
02:07:10.239 --> 02:07:13.800
<v Speaker 6>Time for an insurance checkup free no obligation comparison call

2511
02:07:13.880 --> 02:07:17.199
<v Speaker 6>Compass Insurance paying too much your coverage at dozens of

2512
02:07:17.239 --> 02:07:19.880
<v Speaker 6>insurance companies find out now three all three seven to

2513
02:07:19.960 --> 02:07:22.760
<v Speaker 6>seven to one help. You'll think you're his only customer

2514
02:07:22.800 --> 02:07:25.079
<v Speaker 6>when you choose Frank durand the real estate Man dot

2515
02:07:25.079 --> 02:07:28.399
<v Speaker 6>com to list your home with Remax Alliance three oh

2516
02:07:28.439 --> 02:07:33.239
<v Speaker 6>three nine two zero sixteen twenty two. Hi Tom Martina,

2517
02:07:33.319 --> 02:07:37.520
<v Speaker 6>you're troubleshooter. Kevin Calkin shared an autotext. Some days we

2518
02:07:37.600 --> 02:07:41.600
<v Speaker 6>have tons of calls on cars, somedays we don't. But listen,

2519
02:07:41.960 --> 02:07:44.520
<v Speaker 6>I do have a text here. Have you heard of

2520
02:07:44.560 --> 02:07:46.720
<v Speaker 6>auto shops? He had to split auto?

2521
02:07:47.239 --> 02:07:47.760
<v Speaker 2>Oh he did?

2522
02:07:47.840 --> 02:07:49.880
<v Speaker 6>I'm sorry, Mark. Have you heard of a lot of

2523
02:07:49.880 --> 02:07:51.279
<v Speaker 6>autoparts shops closing?

2524
02:07:51.319 --> 02:07:53.239
<v Speaker 2>Shannon? You have what consolidation?

2525
02:07:53.640 --> 02:07:53.760
<v Speaker 6>Oh?

2526
02:07:53.840 --> 02:07:56.840
<v Speaker 2>Shannon is not there? What consolidation? What do you mean? Well,

2527
02:07:56.880 --> 02:08:01.159
<v Speaker 2>they get bought out by other ones? Yeah, but closing locations?

2528
02:08:01.239 --> 02:08:01.439
<v Speaker 3>Oh?

2529
02:08:01.520 --> 02:08:04.520
<v Speaker 2>That I don't know. I have no idea. But who's

2530
02:08:04.560 --> 02:08:06.520
<v Speaker 2>the big game in town? When it comes in the

2531
02:08:06.680 --> 02:08:08.239
<v Speaker 2>Vega stories? AutoZone?

2532
02:08:08.560 --> 02:08:12.760
<v Speaker 9>Uh, well it's GPC genuine parts company. Most people know

2533
02:08:12.840 --> 02:08:14.479
<v Speaker 9>they're product by NAPA.

2534
02:08:15.119 --> 02:08:19.159
<v Speaker 6>Oh you think they're bigger than like Advanced Autoparts or AutoZone?

2535
02:08:19.640 --> 02:08:20.239
<v Speaker 2>Ohriley.

2536
02:08:20.319 --> 02:08:22.520
<v Speaker 9>I don't know if like those three or zero all

2537
02:08:22.560 --> 02:08:24.000
<v Speaker 9>owned by the same conglomerate.

2538
02:08:24.039 --> 02:08:25.560
<v Speaker 2>I just don't know, all right.

2539
02:08:25.520 --> 02:08:27.720
<v Speaker 6>Hey, Kim, what's going on with a roofer? Sorry for

2540
02:08:27.760 --> 02:08:28.880
<v Speaker 6>the way, Kim, what's going on?

2541
02:08:30.840 --> 02:08:36.960
<v Speaker 22>Hello? I am a homeowner in Littleton, Colorado, and three

2542
02:08:37.039 --> 02:08:40.199
<v Speaker 22>years ago, almost three years ago, I had a company

2543
02:08:41.680 --> 02:08:45.319
<v Speaker 22>that come out and repair or replaced the entire roof

2544
02:08:45.800 --> 02:08:51.119
<v Speaker 22>fourteen Since then I have had this is my third

2545
02:08:51.159 --> 02:08:51.680
<v Speaker 22>issue with that.

2546
02:08:51.920 --> 02:08:55.359
<v Speaker 2>Now was this was this an insurance claim? I take it?

2547
02:08:57.159 --> 02:09:02.039
<v Speaker 22>No, this is directly the roofing company.

2548
02:09:03.039 --> 02:09:05.439
<v Speaker 2>So you paid directly.

2549
02:09:05.880 --> 02:09:07.960
<v Speaker 6>You did not have a storm, You just had a

2550
02:09:08.039 --> 02:09:12.079
<v Speaker 6>roof replaced, yes, sir, okay.

2551
02:09:12.199 --> 02:09:13.479
<v Speaker 2>And what's who's the roofer?

2552
02:09:13.800 --> 02:09:13.840
<v Speaker 7>No?

2553
02:09:15.279 --> 02:09:19.079
<v Speaker 22>Wow, I'm wrong. It was true insurance because it was

2554
02:09:19.159 --> 02:09:23.239
<v Speaker 22>hail damage. Okay, so the insurance homeowners did pick it up.

2555
02:09:23.800 --> 02:09:25.640
<v Speaker 2>Yeah, okay, So who was the roofer?

2556
02:09:27.720 --> 02:09:30.840
<v Speaker 22>The roofing company is A and H roofing company out

2557
02:09:30.880 --> 02:09:31.359
<v Speaker 22>of Brighton.

2558
02:09:31.840 --> 02:09:35.119
<v Speaker 2>Okay, So what's your problem? Oh is it?

2559
02:09:35.560 --> 02:09:38.079
<v Speaker 22>Well, this is my third problem I've had with them.

2560
02:09:38.359 --> 02:09:41.399
<v Speaker 22>I've got a five year warranty. They did take care

2561
02:09:41.399 --> 02:09:43.159
<v Speaker 22>of the two first problems.

2562
02:09:43.359 --> 02:09:46.560
<v Speaker 2>When when was it replaced? When did you say it happened?

2563
02:09:48.760 --> 02:09:53.640
<v Speaker 22>It was the roof was replaced three years ago, about

2564
02:09:53.680 --> 02:09:55.640
<v Speaker 22>this time in twenty one?

2565
02:09:56.239 --> 02:09:57.079
<v Speaker 2>Okay, got it?

2566
02:09:57.159 --> 02:10:02.760
<v Speaker 22>Okay, November November twenty one. The first issue was about

2567
02:10:03.000 --> 02:10:05.439
<v Speaker 22>it was around Christmas, so just a couple of months

2568
02:10:05.439 --> 02:10:08.880
<v Speaker 22>after they replaced it. Yeah, my daughter looked in the

2569
02:10:08.880 --> 02:10:12.399
<v Speaker 22>front coat closet and there was a hole that you

2570
02:10:12.439 --> 02:10:15.039
<v Speaker 22>could completely see clear through the roof.

2571
02:10:15.600 --> 02:10:18.600
<v Speaker 2>Whoa okay, uh huh.

2572
02:10:18.880 --> 02:10:22.119
<v Speaker 22>And of course it comes through and it damaged the ceiling,

2573
02:10:22.399 --> 02:10:22.880
<v Speaker 22>so it's.

2574
02:10:22.760 --> 02:10:27.479
<v Speaker 9>Still under warranty, right, Yes, are these guys had a brighton?

2575
02:10:28.000 --> 02:10:30.520
<v Speaker 2>Yes? Yeah, they're on a referral list.

2576
02:10:30.920 --> 02:10:34.720
<v Speaker 13>Yeah, yes, okay, yeah, let's call it.

2577
02:10:36.199 --> 02:10:37.600
<v Speaker 2>Yeah, Kim, let's call Kim.

2578
02:10:37.600 --> 02:10:39.640
<v Speaker 6>I want to ask you a few things though. First,

2579
02:10:40.760 --> 02:10:43.840
<v Speaker 6>this hole you noticed from the closet. How long ago

2580
02:10:43.880 --> 02:10:44.760
<v Speaker 6>did you notice that?

2581
02:10:46.560 --> 02:10:50.119
<v Speaker 22>I noticed it a couple of months after it the

2582
02:10:51.520 --> 02:10:52.920
<v Speaker 22>roof was done.

2583
02:10:53.399 --> 02:10:55.800
<v Speaker 6>Did they fix it after you? Well, did they come

2584
02:10:55.840 --> 02:10:56.680
<v Speaker 6>back and fix it?

2585
02:10:58.279 --> 02:11:03.039
<v Speaker 22>Yes, sir, say, okay, fixing things since the problem and

2586
02:11:03.119 --> 02:11:05.239
<v Speaker 22>I realized that, you know, people make mistakes.

2587
02:11:05.239 --> 02:11:05.640
<v Speaker 6>I get it.

2588
02:11:06.359 --> 02:11:10.239
<v Speaker 22>The problem I'm having currently is, like I said, almost

2589
02:11:10.239 --> 02:11:15.720
<v Speaker 22>three years later, last week, with our snowstorm we had,

2590
02:11:17.399 --> 02:11:19.239
<v Speaker 22>I had come on from work and looked in my

2591
02:11:19.359 --> 02:11:24.439
<v Speaker 22>bedroom and this ceiling was completely I would say probably

2592
02:11:24.439 --> 02:11:28.920
<v Speaker 22>a twelve by twelve area on the ceiling was bubbled up, cracking,

2593
02:11:29.920 --> 02:11:34.560
<v Speaker 22>and definitely there was a week. Okay, so I have

2594
02:11:35.479 --> 02:11:40.159
<v Speaker 22>a swamp cooler on the roof. I could go into

2595
02:11:40.199 --> 02:11:43.760
<v Speaker 22>all the details of it, but I didn't know what

2596
02:11:43.840 --> 02:11:50.800
<v Speaker 22>it was. So my husband said you know he'd win

2597
02:11:50.920 --> 02:11:52.960
<v Speaker 22>orrized with swamp cooler. So my first thing was, well,

2598
02:11:53.000 --> 02:11:54.520
<v Speaker 22>maybe he did some with a swamp.

2599
02:11:54.600 --> 02:11:57.079
<v Speaker 6>Here's what I need you to do for me, Kim, Kim,

2600
02:11:57.760 --> 02:11:59.680
<v Speaker 6>I don't care about any of those details.

2601
02:12:00.119 --> 02:12:01.880
<v Speaker 2>Your roof was leaking, is that right?

2602
02:12:03.439 --> 02:12:06.520
<v Speaker 6>Yes, sir, that's all that counts. That's all it counts.

2603
02:12:06.560 --> 02:12:07.560
<v Speaker 6>Are they going to fix it?

2604
02:12:10.039 --> 02:12:13.600
<v Speaker 22>You know he come out today. Tom the owner is

2605
02:12:13.760 --> 02:12:18.720
<v Speaker 22>very good about responding, but they're wanting to patch it.

2606
02:12:19.840 --> 02:12:22.479
<v Speaker 6>Well what else? What else would you hold on? Where

2607
02:12:22.760 --> 02:12:23.760
<v Speaker 6>it depends, Kim?

2608
02:12:23.840 --> 02:12:24.840
<v Speaker 2>Where is it leaking?

2609
02:12:26.720 --> 02:12:29.359
<v Speaker 22>It's leaking around the swamp cooler?

2610
02:12:30.079 --> 02:12:32.880
<v Speaker 6>Okay, well why would you want to patch? That's exactly

2611
02:12:32.880 --> 02:12:35.560
<v Speaker 6>what should be done. But it should be done the

2612
02:12:35.640 --> 02:12:38.680
<v Speaker 6>right way. It should be picked up and reflashed and

2613
02:12:38.760 --> 02:12:40.399
<v Speaker 6>do all that right.

2614
02:12:41.920 --> 02:12:44.960
<v Speaker 22>Yes, sir, And that's my only concern is I want

2615
02:12:45.000 --> 02:12:45.960
<v Speaker 22>it done correctly.

2616
02:12:46.399 --> 02:12:47.039
<v Speaker 2>Of course you do.

2617
02:12:47.319 --> 02:12:52.399
<v Speaker 22>Yesterday morning. Yesterday morning, I had just buy a fluke

2618
02:12:53.000 --> 02:12:56.880
<v Speaker 22>before I had talked to Tom at anh whiffing had

2619
02:12:57.439 --> 02:12:59.720
<v Speaker 22>sagged out because I thought, well, it could be something else.

2620
02:12:59.840 --> 02:13:02.199
<v Speaker 9>So I'm trying to get him on right now, by

2621
02:13:02.279 --> 02:13:04.319
<v Speaker 9>the way, So let's do this. So we have a

2622
02:13:04.319 --> 02:13:05.039
<v Speaker 9>few minutes time.

2623
02:13:05.119 --> 02:13:06.319
<v Speaker 2>Let's take out breaking out.

2624
02:13:06.720 --> 02:13:09.640
<v Speaker 6>Okay, I'm Tom Martino, and we'll come back and get

2625
02:13:09.640 --> 02:13:11.960
<v Speaker 6>an answer from this roofing company, and then if we

2626
02:13:11.960 --> 02:13:12.600
<v Speaker 6>have time, we're going.

2627
02:13:12.600 --> 02:13:13.439
<v Speaker 2>To go to Peter as well.

2628
02:13:13.520 --> 02:13:17.039
<v Speaker 6>Right after this, go with a sure thing Denver's Best

2629
02:13:17.119 --> 02:13:19.079
<v Speaker 6>roofer Excel Roofing dot com.

2630
02:13:19.119 --> 02:13:21.159
<v Speaker 2>You don't pay a cent until you're content.

2631
02:13:22.720 --> 02:13:27.000
<v Speaker 6>Wait time for an insurance check up free no obligation

2632
02:13:27.119 --> 02:13:31.000
<v Speaker 6>comparison call Compass Insurance paying too much your coverage at

2633
02:13:31.039 --> 02:13:33.800
<v Speaker 6>dozens of insurance companies find out now three all three

2634
02:13:33.920 --> 02:13:36.520
<v Speaker 6>seven seven to one help. You'll think you're his only

2635
02:13:36.600 --> 02:13:39.079
<v Speaker 6>customer when you choose Frank durand the real estate Man

2636
02:13:39.119 --> 02:13:42.560
<v Speaker 6>dot com to list your home with Remax Alliance three

2637
02:13:42.560 --> 02:13:46.640
<v Speaker 6>all three nine two zero sixteen twenty two. We'll shoot

2638
02:13:46.640 --> 02:13:50.000
<v Speaker 6>her three O three seven one three talk seven one

2639
02:13:50.039 --> 02:13:53.880
<v Speaker 6>three eight two five five. So let me quickly get

2640
02:13:53.920 --> 02:13:56.520
<v Speaker 6>to our callers, because uh, we don't want to run

2641
02:13:56.560 --> 02:13:59.399
<v Speaker 6>out of time here and we have dog.

2642
02:13:59.560 --> 02:13:59.920
<v Speaker 2>Oh there we go.

2643
02:14:00.159 --> 02:14:04.279
<v Speaker 6>Okay, so Kim on this roofer. We know the roofer.

2644
02:14:04.359 --> 02:14:07.159
<v Speaker 6>I mean, what I mean is that he's been on

2645
02:14:07.159 --> 02:14:09.279
<v Speaker 6>a referral list for many years. We know Tom the

2646
02:14:09.319 --> 02:14:12.000
<v Speaker 6>owner and all these people. They seem to be really

2647
02:14:12.000 --> 02:14:14.039
<v Speaker 6>good people. So we want to know what your concern

2648
02:14:14.159 --> 02:14:15.680
<v Speaker 6>is and we'll tell them, we'll call them.

2649
02:14:17.279 --> 02:14:20.199
<v Speaker 22>Okay, my concerns are. This is the third issue I've

2650
02:14:20.239 --> 02:14:23.680
<v Speaker 22>had with the replacement of the roof. My first one

2651
02:14:23.800 --> 02:14:26.560
<v Speaker 22>is is that hector come out this morning and said

2652
02:14:26.600 --> 02:14:29.880
<v Speaker 22>that he saw moved on top of the roof. Didn't

2653
02:14:29.920 --> 02:14:32.399
<v Speaker 22>even look inside of the attic inside of my home

2654
02:14:32.960 --> 02:14:34.720
<v Speaker 22>to find out where the roof cause of the weak

2655
02:14:34.840 --> 02:14:37.359
<v Speaker 22>is coming from.

2656
02:14:37.600 --> 02:14:40.880
<v Speaker 6>And wait, wait, wait, wait wait who told you? Who

2657
02:14:40.920 --> 02:14:43.359
<v Speaker 6>told you you had mold on your roof?

2658
02:14:45.479 --> 02:14:47.000
<v Speaker 22>His his foreman?

2659
02:14:47.560 --> 02:14:49.880
<v Speaker 6>Okay, now what do you mean? What do you mean

2660
02:14:49.960 --> 02:14:53.199
<v Speaker 6>mold on the roof? I don't get that because mold

2661
02:14:53.239 --> 02:14:54.520
<v Speaker 6>doesn't form on roofs.

2662
02:14:56.079 --> 02:15:00.880
<v Speaker 22>Well, apparently it's by the flat So where issue is

2663
02:15:00.960 --> 02:15:02.960
<v Speaker 22>at is by the swamp cooler.

2664
02:15:03.399 --> 02:15:06.840
<v Speaker 6>Okay, yeah, it's probably all going to come down to

2665
02:15:06.880 --> 02:15:10.199
<v Speaker 6>the swamp cooler. That's why most HVAC companies won't even

2666
02:15:10.199 --> 02:15:14.000
<v Speaker 6>install swamp coolers anymore. So we'll call out to Tom

2667
02:15:14.039 --> 02:15:16.239
<v Speaker 6>and figure it out. But are telling you it's the

2668
02:15:16.319 --> 02:15:19.640
<v Speaker 6>swamp coolers problem.

2669
02:15:20.079 --> 02:15:24.479
<v Speaker 22>No, they're saying it's a flashing problem.

2670
02:15:24.880 --> 02:15:28.199
<v Speaker 6>At it is a flashing problem. That's all there is

2671
02:15:28.239 --> 02:15:30.359
<v Speaker 6>to it. I mean, but what I want to know

2672
02:15:30.479 --> 02:15:34.000
<v Speaker 6>is I understand you're concerned because you've had a few issues.

2673
02:15:34.399 --> 02:15:35.880
<v Speaker 2>This is not the first one.

2674
02:15:36.039 --> 02:15:38.159
<v Speaker 6>If this was the only problem, you'd say, okay, but

2675
02:15:38.520 --> 02:15:40.439
<v Speaker 6>you you kind of have a feeling.

2676
02:15:40.319 --> 02:15:42.399
<v Speaker 2>That the whole job is bad. Is that what you're

2677
02:15:42.399 --> 02:15:43.439
<v Speaker 2>getting at?

2678
02:15:44.560 --> 02:15:47.359
<v Speaker 22>Yes, sir, I feel like it's being passed that they

2679
02:15:47.680 --> 02:15:50.960
<v Speaker 22>originally didn't do the work correctly well.

2680
02:15:51.199 --> 02:15:53.840
<v Speaker 6>And I doubt that, okay, And I'll tell you why

2681
02:15:53.880 --> 02:15:56.239
<v Speaker 6>I doubt it. Okay, it was done three years ago,

2682
02:15:56.279 --> 02:15:58.600
<v Speaker 6>and you've had a few problems, and they've come out

2683
02:15:58.640 --> 02:16:01.000
<v Speaker 6>for each and every one of them, and I will

2684
02:16:01.039 --> 02:16:03.920
<v Speaker 6>tell you that they're a pretty good roofing company.

2685
02:16:04.399 --> 02:16:06.920
<v Speaker 2>Look at it. I'm not I'm not making excuses for him.

2686
02:16:06.960 --> 02:16:09.680
<v Speaker 6>I swear to God. If we if you know, we

2687
02:16:09.760 --> 02:16:13.239
<v Speaker 6>can get someone to inspect it. Where are you located.

2688
02:16:12.760 --> 02:16:13.439
<v Speaker 2>First of all.

2689
02:16:14.960 --> 02:16:16.199
<v Speaker 22>In Littleton, Colorado?

2690
02:16:16.479 --> 02:16:19.680
<v Speaker 6>Okay, I'm we can probably ask Henry to go out

2691
02:16:19.680 --> 02:16:22.159
<v Speaker 6>and look at it. You know, we can ask someone

2692
02:16:22.199 --> 02:16:24.840
<v Speaker 6>to go out and look at it. But I wouldn't

2693
02:16:24.880 --> 02:16:27.399
<v Speaker 6>assume you have a bad roof job. Or you can

2694
02:16:27.439 --> 02:16:32.399
<v Speaker 6>find someone independent to inspect your roof, you know, I mean,

2695
02:16:32.440 --> 02:16:36.440
<v Speaker 6>it's not difficult, just get someone honest. But we can

2696
02:16:36.520 --> 02:16:39.120
<v Speaker 6>do that as well. But but what we'd like to

2697
02:16:39.159 --> 02:16:42.600
<v Speaker 6>do is ask tom about it and make sure that

2698
02:16:42.680 --> 02:16:46.120
<v Speaker 6>yours is corrected. But if you're asking for the entire

2699
02:16:46.280 --> 02:16:50.719
<v Speaker 6>roof to be redone based on a few problems, it's okay.

2700
02:16:50.959 --> 02:16:53.360
<v Speaker 6>You just want to make sure you got what you

2701
02:16:53.479 --> 02:16:58.079
<v Speaker 6>paid for, yes, sir, And you got a good job.

2702
02:16:58.159 --> 02:17:01.159
<v Speaker 6>And I don't blame you one bit, Okay, I don't

2703
02:17:01.159 --> 02:17:04.239
<v Speaker 6>blame you. Yeah, there were it seems like there were

2704
02:17:04.280 --> 02:17:08.079
<v Speaker 6>some oversights that caused you some concern and I don't

2705
02:17:08.079 --> 02:17:10.680
<v Speaker 6>blame you for wanting to know if you got a

2706
02:17:10.680 --> 02:17:13.639
<v Speaker 6>good job. So hang on, Mark's writing this down and

2707
02:17:13.680 --> 02:17:16.120
<v Speaker 6>we'll check with them. We'll check with them on it,

2708
02:17:16.520 --> 02:17:19.719
<v Speaker 6>and we'll ask him straight up about it, and if

2709
02:17:19.719 --> 02:17:24.959
<v Speaker 6>we have to, we can get someone to check it out. Okay,

2710
02:17:25.360 --> 02:17:28.520
<v Speaker 6>So we have no problem with that. Three oh three

2711
02:17:28.920 --> 02:17:30.639
<v Speaker 6>seven oh. I'm not going to give out the number

2712
02:17:30.639 --> 02:17:33.239
<v Speaker 6>because we're almost out of time. But uh yeah, Mark,

2713
02:17:33.319 --> 02:17:35.680
<v Speaker 6>I mean you you followed with Tommy and just say

2714
02:17:35.959 --> 02:17:38.000
<v Speaker 6>find out what's going on, and then I want to

2715
02:17:38.120 --> 02:17:40.440
<v Speaker 6>thank By the way, shardan auto Tech for being here.

2716
02:17:41.000 --> 02:17:42.040
<v Speaker 2>Uh, he had to split.

2717
02:17:42.200 --> 02:17:45.319
<v Speaker 6>Kevin Colkin is a good, honest man, sharedan autotech dot

2718
02:17:45.360 --> 02:17:49.040
<v Speaker 6>com three oh four, three oh.

2719
02:17:48.840 --> 02:17:52.079
<v Speaker 2>Three, don't say it. Don't say it, Mark, don't say it.

2720
02:17:52.120 --> 02:17:54.360
<v Speaker 2>Shared an autech three oh three four five five seventy

2721
02:17:54.360 --> 02:17:58.399
<v Speaker 2>two forty two. Now, Chandra, thank you for being here.

2722
02:17:58.719 --> 02:18:02.440
<v Speaker 2>Cordevano and she is our common woman today. And be

2723
02:18:02.479 --> 02:18:04.920
<v Speaker 2>sure did you enjoy yourself? I did.

2724
02:18:05.000 --> 02:18:06.600
<v Speaker 8>Yeah, it's fun to see this all happening.

2725
02:18:06.680 --> 02:18:09.520
<v Speaker 2>And I got pizza. Yeah, that's true. She did get pizza.

2726
02:18:09.559 --> 02:18:09.799
<v Speaker 13>I did.

2727
02:18:09.920 --> 02:18:10.120
<v Speaker 10>Yeah.

2728
02:18:10.159 --> 02:18:14.200
<v Speaker 2>We see that's the thing. We all got pizza. They're

2729
02:18:14.280 --> 02:18:18.120
<v Speaker 2>kind of pizza that you get. We got normal pizza.

2730
02:18:18.680 --> 02:18:20.879
<v Speaker 2>What's that mean with the fish heads in there? Carap

2731
02:18:20.920 --> 02:18:21.200
<v Speaker 2>on it?

2732
02:18:21.360 --> 02:18:24.520
<v Speaker 6>No, No, we didn't do uh anchovies this time, but

2733
02:18:24.680 --> 02:18:26.760
<v Speaker 6>we usually do, but not this time.

2734
02:18:27.200 --> 02:18:30.760
<v Speaker 2>Anyway. On a serious note, Okay, here's what I want

2735
02:18:30.799 --> 02:18:31.559
<v Speaker 2>to tell you. Seriously.

2736
02:18:31.600 --> 02:18:33.959
<v Speaker 6>Now pass the word around that you can get help.

2737
02:18:34.000 --> 02:18:36.360
<v Speaker 6>Three oh three Martino. Okay, So if you have a

2738
02:18:36.360 --> 02:18:39.280
<v Speaker 6>consumer problem, question or complaint three oh three six two

2739
02:18:39.319 --> 02:18:43.520
<v Speaker 6>seven eight four six six. We do this for a reason.

2740
02:18:44.200 --> 02:18:47.239
<v Speaker 6>That's because we truly want to help you. And if

2741
02:18:47.280 --> 02:18:50.600
<v Speaker 6>you call that number, we will get back to you.

2742
02:18:51.159 --> 02:18:53.920
<v Speaker 6>That's three Oho three Martino, three oh three six two

2743
02:18:53.959 --> 02:18:56.559
<v Speaker 6>seven eight four sixty six. Please leave a number that

2744
02:18:56.600 --> 02:18:59.680
<v Speaker 6>would help us a lot too, all right, and remember

2745
02:19:00.159 --> 02:19:01.600
<v Speaker 6>save all your problems for me,