WEBVTT

1
00:00:00.400 --> 00:00:10.599
<v Speaker 1>Yeah, ripped up news. So you don't have to.

2
00:00:12.640 --> 00:00:12.919
<v Speaker 2>Come.

3
00:00:13.080 --> 00:00:17.320
<v Speaker 3>Run in just as fast as we can. Shoot's gonna

4
00:00:17.359 --> 00:00:20.359
<v Speaker 3>help come Man.

5
00:00:19.800 --> 00:00:26.719
<v Speaker 4>Six is the Troubleshooter Show. No Tom Martino, Hello Tom Martino.

6
00:00:26.800 --> 00:00:27.079
<v Speaker 1>Here.

7
00:00:27.120 --> 00:00:30.039
<v Speaker 5>We are solving problems each and every day for you,

8
00:00:30.640 --> 00:00:34.600
<v Speaker 5>making your life just a little easier. All you have

9
00:00:34.640 --> 00:00:36.719
<v Speaker 5>to do is give us a call, and you can

10
00:00:36.719 --> 00:00:37.679
<v Speaker 5>call three oh three.

11
00:00:37.560 --> 00:00:38.840
<v Speaker 4>Martino twenty four to seven.

12
00:00:38.920 --> 00:00:40.880
<v Speaker 5>Let me get that out right now, because a lot

13
00:00:40.920 --> 00:00:42.520
<v Speaker 5>of people say, you know, Tom, I want to call,

14
00:00:42.600 --> 00:00:45.520
<v Speaker 5>but I can't wait. So if you call three zero

15
00:00:45.600 --> 00:00:48.079
<v Speaker 5>three Martino and leave your name and number, we'll get

16
00:00:48.119 --> 00:00:48.520
<v Speaker 5>back to you.

17
00:00:48.960 --> 00:00:51.200
<v Speaker 4>When you go on the air, you don't have to wait.

18
00:00:51.280 --> 00:00:54.320
<v Speaker 5>We call you so you'll get into the next show

19
00:00:54.679 --> 00:00:56.840
<v Speaker 5>or wherever you'd like to get into, like if you

20
00:00:56.880 --> 00:00:59.399
<v Speaker 5>want to schedule it for another day. You can also

21
00:00:59.479 --> 00:01:03.640
<v Speaker 5>text us, and iHeart has a text number five seven

22
00:01:03.679 --> 00:01:04.480
<v Speaker 5>seven three nine.

23
00:01:04.480 --> 00:01:05.239
<v Speaker 4>That's a short coat.

24
00:01:05.319 --> 00:01:08.359
<v Speaker 5>It's called you text that number, put Tom there, or

25
00:01:08.439 --> 00:01:10.680
<v Speaker 5>you can text the one that comes right to my

26
00:01:10.760 --> 00:01:15.480
<v Speaker 5>cell phone seven four seven nine fifty eighty welcome, by

27
00:01:15.519 --> 00:01:18.120
<v Speaker 5>the way. Just many ways to get in touch with us,

28
00:01:18.400 --> 00:01:20.959
<v Speaker 5>and I think three or three Martino overall is probably

29
00:01:21.000 --> 00:01:24.439
<v Speaker 5>the best and and can can handle it in the studio,

30
00:01:24.560 --> 00:01:27.799
<v Speaker 5>got major Mark Major of course, along with Lovely Sues

31
00:01:28.079 --> 00:01:30.680
<v Speaker 5>my executive producer. Guys, you want to take it away,

32
00:01:30.680 --> 00:01:33.079
<v Speaker 5>tell us who's in the studio and what's on tap

33
00:01:33.120 --> 00:01:33.519
<v Speaker 5>for us.

34
00:01:33.599 --> 00:01:38.280
<v Speaker 6>Frank Durant, the real estate man, Stephanie Thomas and CMG

35
00:01:38.359 --> 00:01:38.799
<v Speaker 6>in the house.

36
00:01:38.879 --> 00:01:41.280
<v Speaker 4>One of the largest lenders in the country.

37
00:01:42.840 --> 00:01:48.959
<v Speaker 5>So we're talking about real estate and real estate loans. Really,

38
00:01:49.239 --> 00:01:52.159
<v Speaker 5>do you remember there was a time? I mean, obviously

39
00:01:52.200 --> 00:01:55.400
<v Speaker 5>it was a long time ago. Most listeners won't even

40
00:01:55.480 --> 00:02:00.319
<v Speaker 5>identify with it, But there was a time literally house

41
00:02:00.400 --> 00:02:03.840
<v Speaker 5>was once maybe twice in a lifetime. You never saw

42
00:02:03.879 --> 00:02:07.760
<v Speaker 5>a mortgage person except maybe once or twice, and you

43
00:02:08.199 --> 00:02:10.479
<v Speaker 5>didn't shop for homes. Uh, Frank, let me ask you

44
00:02:10.520 --> 00:02:16.919
<v Speaker 5>them real quick. It's not uncommon for people. Probably you

45
00:02:16.960 --> 00:02:19.560
<v Speaker 5>have repeat customers in real estate, which was unheard of.

46
00:02:19.879 --> 00:02:22.439
<v Speaker 5>But I'll bet you it's not uncommon for people to

47
00:02:22.479 --> 00:02:25.960
<v Speaker 5>buy four homes in their lifetime easily.

48
00:02:26.360 --> 00:02:28.680
<v Speaker 4>What do you think you know? Tom, that's very true

49
00:02:28.680 --> 00:02:29.240
<v Speaker 4>and good morning.

50
00:02:29.240 --> 00:02:30.719
<v Speaker 7>By the way, you know I have another In fact,

51
00:02:30.759 --> 00:02:32.599
<v Speaker 7>I just came from a closing this morning from a

52
00:02:32.639 --> 00:02:33.240
<v Speaker 7>repeat client.

53
00:02:33.240 --> 00:02:33.520
<v Speaker 4>Of mine.

54
00:02:33.520 --> 00:02:35.479
<v Speaker 7>This is about the third or fourth home I've sold

55
00:02:35.479 --> 00:02:37.960
<v Speaker 7>for him in the last what fifteen years?

56
00:02:37.960 --> 00:02:40.159
<v Speaker 4>So I see a lot of that these days.

57
00:02:42.039 --> 00:02:46.159
<v Speaker 5>Yeah, and so buying a home isn't a once in

58
00:02:46.199 --> 00:02:52.479
<v Speaker 5>a lifetime thing right now, though, I'm told that the

59
00:02:52.520 --> 00:02:55.400
<v Speaker 5>market is slowing down. Mark or Stephanie, can you weigh

60
00:02:55.439 --> 00:02:59.000
<v Speaker 5>in on that? Stephanie Thomas by the way, Stephanie Thomas

61
00:02:59.080 --> 00:03:01.479
<v Speaker 5>is from the all about A Springs area, Pice Peak

62
00:03:01.520 --> 00:03:05.280
<v Speaker 5>area real estate. Frank is in the metro area. So

63
00:03:05.960 --> 00:03:08.960
<v Speaker 5>let's talk about the market right now with real estate

64
00:03:09.080 --> 00:03:10.960
<v Speaker 5>because I'm sure there are a lot of people wondering

65
00:03:11.560 --> 00:03:13.560
<v Speaker 5>should I sell? Is it a good time to sell?

66
00:03:13.759 --> 00:03:16.159
<v Speaker 5>What's the market like? So let's let's get an overview

67
00:03:16.199 --> 00:03:18.199
<v Speaker 5>of the real estate market. I will go right to

68
00:03:18.240 --> 00:03:20.560
<v Speaker 5>the phones. By the way, folks don't worry about that,

69
00:03:20.639 --> 00:03:23.400
<v Speaker 5>but real estate is a very important part of our lives.

70
00:03:23.439 --> 00:03:26.280
<v Speaker 5>So let's talk about that. What is the status of

71
00:03:26.319 --> 00:03:27.319
<v Speaker 5>the market right now.

72
00:03:27.560 --> 00:03:30.960
<v Speaker 8>So in Colorado Springs, we've got a reasonable number of

73
00:03:31.039 --> 00:03:33.879
<v Speaker 8>actives right now, just a little under twenty five hundred total,

74
00:03:34.080 --> 00:03:36.240
<v Speaker 8>which is, you know, fairly in line with what we've

75
00:03:36.280 --> 00:03:39.879
<v Speaker 8>been seeing our average days on market for single families

76
00:03:40.120 --> 00:03:42.360
<v Speaker 8>is at sixty five and.

77
00:03:42.479 --> 00:03:44.759
<v Speaker 4>Multi What does that mean? What does that mean? So

78
00:03:44.919 --> 00:03:45.879
<v Speaker 4>is that high low?

79
00:03:46.520 --> 00:03:50.199
<v Speaker 8>That's definitely increased from you know, the last several years

80
00:03:50.240 --> 00:03:52.199
<v Speaker 8>when things were moving at a significant pace. So I

81
00:03:52.240 --> 00:03:55.120
<v Speaker 8>would definitely say we're definitely seeing things have kind of

82
00:03:55.439 --> 00:03:56.400
<v Speaker 8>softened a little bit.

83
00:03:57.199 --> 00:03:59.560
<v Speaker 9>Homes are still selling, so that's a positive.

84
00:04:00.039 --> 00:04:02.000
<v Speaker 8>But in this type of market you might just need

85
00:04:02.080 --> 00:04:03.520
<v Speaker 8>a little more patience, you know.

86
00:04:04.240 --> 00:04:06.639
<v Speaker 5>So what's going on when you say this type of market,

87
00:04:06.879 --> 00:04:11.400
<v Speaker 5>Frank or Stephanie, what is actually going on? Is our

88
00:04:11.439 --> 00:04:15.080
<v Speaker 5>interest rates influencing things? Is at the time of year?

89
00:04:15.560 --> 00:04:18.480
<v Speaker 5>Is it's the number of homes available? I mean, what

90
00:04:18.800 --> 00:04:22.079
<v Speaker 5>are the factors right now in the real estate market?

91
00:04:22.240 --> 00:04:24.439
<v Speaker 7>You know, Tom, all of those factors come into play.

92
00:04:24.439 --> 00:04:26.399
<v Speaker 7>But I will say this, it is all area to

93
00:04:26.439 --> 00:04:28.800
<v Speaker 7>area from what I've seen, because in certain areas, especially

94
00:04:28.839 --> 00:04:30.959
<v Speaker 7>the condo market Tom right now has flooded with a

95
00:04:30.959 --> 00:04:34.279
<v Speaker 7>lot of inventory. So in some sections that has actually

96
00:04:34.360 --> 00:04:36.959
<v Speaker 7>converted into more of a buyer's market than a seller's market.

97
00:04:37.319 --> 00:04:40.279
<v Speaker 7>Other areas, we're still seeing prices remain strong and still

98
00:04:40.480 --> 00:04:42.160
<v Speaker 7>on some properties getting bidding wars.

99
00:04:44.040 --> 00:04:48.959
<v Speaker 5>Okay, So what I think is I think that real

100
00:04:49.079 --> 00:04:53.639
<v Speaker 5>estate in general, though in general, it would be accurate

101
00:04:53.720 --> 00:04:56.879
<v Speaker 5>to say it has cooled down a bit. I mean

102
00:04:56.879 --> 00:05:00.079
<v Speaker 5>it's nothing like, of course just a few years ago,

103
00:05:00.160 --> 00:05:03.399
<v Speaker 5>but it's cooled down a bit. But are you saying

104
00:05:03.879 --> 00:05:06.439
<v Speaker 5>you can definitely get that house sold and it's not

105
00:05:06.480 --> 00:05:07.480
<v Speaker 5>going to sit for months?

106
00:05:09.040 --> 00:05:11.120
<v Speaker 8>And in that springs it's kind of the same. It's

107
00:05:11.160 --> 00:05:14.160
<v Speaker 8>really going to be area dependent. Our multifamily market definitely

108
00:05:14.199 --> 00:05:17.800
<v Speaker 8>seems to be moving more slowly than our single family homes.

109
00:05:18.040 --> 00:05:20.639
<v Speaker 8>But ultimately the real estate market's a direct reflection of

110
00:05:20.639 --> 00:05:23.240
<v Speaker 8>the economy, all right.

111
00:05:23.240 --> 00:05:26.160
<v Speaker 4>So well, yes, yes it is. It is.

112
00:05:26.240 --> 00:05:30.800
<v Speaker 5>And if we had to give us a profile in

113
00:05:30.879 --> 00:05:36.439
<v Speaker 5>the Denver metro area of swift selling category, a swift

114
00:05:36.439 --> 00:05:39.000
<v Speaker 5>selling category, what would it be, Frank, give me a

115
00:05:39.040 --> 00:05:42.040
<v Speaker 5>bracket of pricing where homes move like Creation.

116
00:05:42.000 --> 00:05:44.720
<v Speaker 7>Tom, the sweet spot is between five hundred to seven

117
00:05:44.759 --> 00:05:47.000
<v Speaker 7>hundred and fifty thousand dollars. That makes up about forty

118
00:05:47.040 --> 00:05:49.519
<v Speaker 7>percent of the market. So even in this market right now,

119
00:05:49.519 --> 00:05:51.439
<v Speaker 7>we're seeing those properties move. But I will say this,

120
00:05:51.920 --> 00:05:54.319
<v Speaker 7>I've had about four properties now over a million. We

121
00:05:54.360 --> 00:05:56.800
<v Speaker 7>had multiple bidding wars and sold over the asking price.

122
00:05:56.839 --> 00:06:00.439
<v Speaker 7>So certain areas the million dollar market's also very hot.

123
00:06:01.240 --> 00:06:03.839
<v Speaker 5>Okay, so now let's get to the spring. What would

124
00:06:03.839 --> 00:06:06.199
<v Speaker 5>the sweet spot be in the Springs.

125
00:06:06.639 --> 00:06:09.079
<v Speaker 9>You know, I'm seeing really kind of random numbers. In

126
00:06:09.079 --> 00:06:09.639
<v Speaker 9>the Springs.

127
00:06:10.079 --> 00:06:13.439
<v Speaker 8>It's more home condition driven right now, not necessarily just

128
00:06:13.480 --> 00:06:16.800
<v Speaker 8>price point. So those more moving ready homes definitely seem

129
00:06:16.839 --> 00:06:18.319
<v Speaker 8>to be moving at a more swift pace.

130
00:06:18.360 --> 00:06:20.560
<v Speaker 9>But even in the Springs, I'm seeing a lot.

131
00:06:20.399 --> 00:06:23.120
<v Speaker 8>Of that million dollar plus seems to be moving pretty well.

132
00:06:24.519 --> 00:06:27.959
<v Speaker 5>Goly, all right, let's uh and and John Clayce with

133
00:06:28.040 --> 00:06:33.759
<v Speaker 5>CMG Financial. Uh he does mortgages, John loans, What what

134
00:06:33.839 --> 00:06:36.920
<v Speaker 5>are the what are the loans coming? Well, what's the

135
00:06:36.959 --> 00:06:39.319
<v Speaker 5>category of loan? If you had to pick a little bracket.

136
00:06:39.879 --> 00:06:42.639
<v Speaker 10>Yeah, you're still I mean thirty year fixed because the

137
00:06:42.759 --> 00:06:46.079
<v Speaker 10>adjustable rate mortgage, the arms, you know, are really not computed.

138
00:06:46.120 --> 00:06:49.279
<v Speaker 5>I'm talking about the amount, the amount, what are people

139
00:06:49.319 --> 00:06:50.079
<v Speaker 5>borrowing about?

140
00:06:50.439 --> 00:06:53.800
<v Speaker 10>You know, you're usually looking about five to seven to

141
00:06:53.879 --> 00:06:56.199
<v Speaker 10>eight hundred thousand right now and trying to stay below

142
00:06:56.240 --> 00:06:59.959
<v Speaker 10>that conforming market. And then a lot of cash buyers

143
00:07:00.040 --> 00:07:01.720
<v Speaker 10>as well. I'm hearing out there on the hire and

144
00:07:01.800 --> 00:07:04.000
<v Speaker 10>stuff from selling a house to buying a house.

145
00:07:04.040 --> 00:07:07.079
<v Speaker 5>But it's right right, So they're not they're not needing

146
00:07:07.120 --> 00:07:12.199
<v Speaker 5>to borrow a lot necessarily. Correct if what is considered

147
00:07:12.199 --> 00:07:13.519
<v Speaker 5>a jumbo loan nowadays?

148
00:07:13.560 --> 00:07:15.360
<v Speaker 4>Did that change? Yeah? It did.

149
00:07:15.399 --> 00:07:17.519
<v Speaker 10>You can go all the way up by then, cud balance,

150
00:07:17.600 --> 00:07:18.920
<v Speaker 10>I mean you can go all the way up to

151
00:07:19.000 --> 00:07:22.240
<v Speaker 10>like eight to eight twenty six now, so above nine

152
00:07:22.360 --> 00:07:24.680
<v Speaker 10>hundred is kind of jumbo jumbo market.

153
00:07:24.720 --> 00:07:27.439
<v Speaker 5>Now, okay, let's let's talk to Kara. Kara wants to

154
00:07:27.439 --> 00:07:29.720
<v Speaker 5>talk about a used car warranty, so we'll switch gears

155
00:07:29.759 --> 00:07:33.199
<v Speaker 5>here pun intended. Okay, Cara, what's going on?

156
00:07:34.800 --> 00:07:34.959
<v Speaker 1>Hi?

157
00:07:35.439 --> 00:07:38.600
<v Speaker 11>So we purchased the car about nine months ago and

158
00:07:39.319 --> 00:07:43.720
<v Speaker 11>we had our first what did you buy Hyundai Palace?

159
00:07:43.759 --> 00:07:46.160
<v Speaker 4>Aide a new one?

160
00:07:47.839 --> 00:07:48.399
<v Speaker 12>It was used?

161
00:07:48.399 --> 00:07:49.759
<v Speaker 11>It was a twenty twenty two.

162
00:07:50.839 --> 00:07:52.480
<v Speaker 4>Okay, got it? And what happened?

163
00:07:53.839 --> 00:07:57.240
<v Speaker 11>So when we purchased the vehicle last year, we were

164
00:07:57.279 --> 00:08:01.959
<v Speaker 11>talking to an extended warranty at the dealership basically stating

165
00:08:02.040 --> 00:08:04.680
<v Speaker 11>it was bumper to bumper, that it was going to

166
00:08:04.720 --> 00:08:08.439
<v Speaker 11>cover everything except standard maintenance, which we understood like oil

167
00:08:08.519 --> 00:08:12.199
<v Speaker 11>changes and stuff like that. So we were super excited,

168
00:08:12.279 --> 00:08:16.319
<v Speaker 11>thought it was an investment, paid the price, and then

169
00:08:16.399 --> 00:08:17.000
<v Speaker 11>we had.

170
00:08:16.839 --> 00:08:19.519
<v Speaker 4>Our first how much was how much was the warranty?

171
00:08:21.079 --> 00:08:22.600
<v Speaker 13>Four dollars?

172
00:08:23.800 --> 00:08:24.959
<v Speaker 4>Man, that's expensive.

173
00:08:25.360 --> 00:08:29.319
<v Speaker 5>And I just want to ask something really quick that

174
00:08:30.199 --> 00:08:32.600
<v Speaker 5>this is something that always comes up.

175
00:08:32.679 --> 00:08:35.360
<v Speaker 4>Okay, and let me explain this and Mark will tell

176
00:08:35.360 --> 00:08:35.919
<v Speaker 4>you this too.

177
00:08:36.360 --> 00:08:41.679
<v Speaker 5>It's the side conversations that people have while buying cars

178
00:08:42.200 --> 00:08:45.480
<v Speaker 5>or buying something, their side conversations.

179
00:08:46.080 --> 00:08:49.799
<v Speaker 4>And I always say, well, they said or I made.

180
00:08:49.559 --> 00:08:52.639
<v Speaker 5>It clear, or they made it clear, or we needed

181
00:08:52.639 --> 00:08:57.519
<v Speaker 5>this or we needed that. So, Karm, I imagine you're

182
00:08:57.559 --> 00:08:59.799
<v Speaker 5>going to start telling us about the things that you

183
00:08:59.799 --> 00:09:01.120
<v Speaker 5>think thought it had that it didn't.

184
00:09:01.159 --> 00:09:02.639
<v Speaker 4>So so continue now.

185
00:09:03.159 --> 00:09:06.799
<v Speaker 5>By the way, just so you know, Kara, no matter

186
00:09:06.840 --> 00:09:10.200
<v Speaker 5>what they said, it doesn't matter. It doesn't matter what

187
00:09:10.279 --> 00:09:13.799
<v Speaker 5>they said, It doesn't matter what you thought. What matters

188
00:09:13.919 --> 00:09:17.360
<v Speaker 5>is that contract you have, that extended warranty. So tell

189
00:09:17.399 --> 00:09:20.000
<v Speaker 5>your story what happened with that warranty.

190
00:09:21.120 --> 00:09:24.320
<v Speaker 11>So when we talked to the agent, you know, we

191
00:09:24.399 --> 00:09:26.639
<v Speaker 11>obviously got talked into it. We thought it was a

192
00:09:26.639 --> 00:09:29.080
<v Speaker 11>great thing, it was a good investment. It got rolled

193
00:09:29.080 --> 00:09:31.159
<v Speaker 11>into the loans so it was easier to pay for

194
00:09:31.279 --> 00:09:34.559
<v Speaker 11>that high amount. And then yes, today when we went

195
00:09:34.639 --> 00:09:38.159
<v Speaker 11>to go get the car service, they weren't able to

196
00:09:38.240 --> 00:09:41.080
<v Speaker 11>do it. So we went to another dealership.

197
00:09:41.240 --> 00:09:44.399
<v Speaker 5>Well, you didn't say what the problem is when you

198
00:09:44.440 --> 00:09:47.679
<v Speaker 5>went to get the car service, what issue came up

199
00:09:48.000 --> 00:09:49.799
<v Speaker 5>that you thought the warranty would cover.

200
00:09:51.159 --> 00:09:52.279
<v Speaker 14>So the car was.

201
00:09:52.320 --> 00:09:55.279
<v Speaker 11>Kind of lagging, and especially when you turn, it just

202
00:09:55.399 --> 00:09:57.679
<v Speaker 11>was driving really rough. So we thought it was like

203
00:09:57.720 --> 00:10:01.360
<v Speaker 11>the back end tires. But when we ended up getting

204
00:10:01.399 --> 00:10:05.440
<v Speaker 11>it taken in and having the second dealership look at it,

205
00:10:05.440 --> 00:10:08.559
<v Speaker 11>it was the shocks and the struts had went out.

206
00:10:09.519 --> 00:10:12.279
<v Speaker 5>Okay, hold on, we'll come back to this. We'll come

207
00:10:12.320 --> 00:10:15.679
<v Speaker 5>back to this. That's that. That's that's an issue that

208
00:10:15.879 --> 00:10:21.279
<v Speaker 5>I want to talk about. Struts, tires, shocks, brakes, all

209
00:10:21.320 --> 00:10:24.480
<v Speaker 5>of those are usually never covered by extended warranties unless

210
00:10:24.480 --> 00:10:26.480
<v Speaker 5>there's some kind of a defect. But we'll talk about

211
00:10:26.519 --> 00:10:29.519
<v Speaker 5>that coming up. I'm Tom Martino three oh three seven

212
00:10:29.559 --> 00:10:35.840
<v Speaker 5>to one, three eight, two five five. Go with a

213
00:10:35.840 --> 00:10:39.399
<v Speaker 5>sure thing Denver's Best Roofer Excel roofing dot com. You

214
00:10:39.440 --> 00:10:45.080
<v Speaker 5>don't pay a cent until you're content, wait time for

215
00:10:45.120 --> 00:10:48.279
<v Speaker 5>an insurance check up free, no obligation. In comparison, call

216
00:10:48.399 --> 00:10:51.720
<v Speaker 5>compass insurance paying too much your coverage at dozens of

217
00:10:51.720 --> 00:10:54.399
<v Speaker 5>insurance companies. Find out now three oh three seven to

218
00:10:54.440 --> 00:10:54.960
<v Speaker 5>seven to one.

219
00:10:55.039 --> 00:10:55.320
<v Speaker 4>Help.

220
00:10:55.480 --> 00:10:58.120
<v Speaker 5>You'll think you're his only customer when you choose Frank

221
00:10:58.159 --> 00:11:00.840
<v Speaker 5>durand the real estate man dot Com to list your.

222
00:11:00.679 --> 00:11:02.360
<v Speaker 4>Home with Remax Alliance.

223
00:11:02.559 --> 00:11:08.720
<v Speaker 5>Three oh three nine two zero sixteen twenty two.

224
00:11:09.039 --> 00:11:11.200
<v Speaker 4>Hi Tom Martino here, Welcome to the show.

225
00:11:11.200 --> 00:11:14.120
<v Speaker 5>Three oh three seven h three eight two five Carabody

226
00:11:14.200 --> 00:11:16.000
<v Speaker 5>used cars. She paid a lot of money for an

227
00:11:16.039 --> 00:11:18.679
<v Speaker 5>extended warranty. We're going to agree on that. She paid

228
00:11:18.720 --> 00:11:21.840
<v Speaker 5>forty three hundred dollars that that, I mean, that's one

229
00:11:21.879 --> 00:11:25.200
<v Speaker 5>of the most expensive I've ever heard of anyway, on

230
00:11:25.240 --> 00:11:29.320
<v Speaker 5>a twenty two. Now, how many miles were on this palisade,

231
00:11:29.360 --> 00:11:31.879
<v Speaker 5>by the way, when.

232
00:11:31.759 --> 00:11:35.840
<v Speaker 11>We purchased it, it was fifty five thousand, And we're mark.

233
00:11:35.679 --> 00:11:36.799
<v Speaker 4>What's the warranty on that?

234
00:11:36.919 --> 00:11:39.080
<v Speaker 5>If she had a twenty twenty two, if she had

235
00:11:39.080 --> 00:11:43.840
<v Speaker 5>a twenty twenty two Hyundai Palisade with that many miles,

236
00:11:44.039 --> 00:11:45.960
<v Speaker 5>would it still be under any factor the warrants?

237
00:11:48.120 --> 00:11:51.440
<v Speaker 11>It was at fifty four now it's at sixty three,

238
00:11:51.679 --> 00:11:55.519
<v Speaker 11>and they told us it okay, And as.

239
00:11:55.080 --> 00:11:57.240
<v Speaker 6>It would be, it doesn't matter, would be bumper to

240
00:11:57.279 --> 00:11:59.879
<v Speaker 6>bumper up till sixty thousand.

241
00:11:59.440 --> 00:12:00.720
<v Speaker 4>Unless they're something weird.

242
00:12:01.799 --> 00:12:05.240
<v Speaker 6>Five okay, years sixty thousand, So you're over it no

243
00:12:05.320 --> 00:12:05.679
<v Speaker 6>matter what.

244
00:12:07.240 --> 00:12:09.759
<v Speaker 5>Oh, okay, so it doesn't matter. So kara kara. So

245
00:12:09.799 --> 00:12:12.559
<v Speaker 5>you you bought a warranty, you thought it covered a

246
00:12:12.559 --> 00:12:15.240
<v Speaker 5>bunch of stuff. Then you had some struts and some

247
00:12:15.240 --> 00:12:17.679
<v Speaker 5>stuff go out and and what's the story?

248
00:12:17.720 --> 00:12:17.879
<v Speaker 1>Now?

249
00:12:18.000 --> 00:12:20.159
<v Speaker 4>Continue your story.

250
00:12:20.759 --> 00:12:23.399
<v Speaker 11>So we took it in yesterday to a second dealership

251
00:12:24.240 --> 00:12:25.039
<v Speaker 11>because I had.

252
00:12:24.960 --> 00:12:26.759
<v Speaker 5>An appoint Why did you go to a second why'd

253
00:12:26.759 --> 00:12:28.200
<v Speaker 5>you go to a second dealership?

254
00:12:29.600 --> 00:12:33.000
<v Speaker 11>I had an appointment with the initial dealership yesterday and

255
00:12:33.039 --> 00:12:36.879
<v Speaker 11>when I showed up, the guy told me that they

256
00:12:36.879 --> 00:12:39.279
<v Speaker 11>were too busy and that he couldn't look at the vehicle,

257
00:12:39.360 --> 00:12:44.200
<v Speaker 11>okay until today. So I needed it to be able

258
00:12:44.200 --> 00:12:46.879
<v Speaker 11>to take, you know, the kids around and stuff, so

259
00:12:46.919 --> 00:12:47.799
<v Speaker 11>I couldn't leave it.

260
00:12:47.720 --> 00:12:49.039
<v Speaker 14>For a few days.

261
00:12:49.960 --> 00:12:51.639
<v Speaker 4>I get it. So what's going on now?

262
00:12:53.600 --> 00:12:58.799
<v Speaker 11>They confirmed it was the struts and the bill ended

263
00:12:58.879 --> 00:13:00.000
<v Speaker 11>up costing twenty.

264
00:12:59.720 --> 00:13:02.399
<v Speaker 15>Five They called the warrant Lord.

265
00:13:02.200 --> 00:13:07.519
<v Speaker 6>Have mercy. Struts would never be covered. Yeah, they're definitely

266
00:13:07.600 --> 00:13:10.360
<v Speaker 6>not cooking. You should have went to like Sheridan Autotechers,

267
00:13:10.399 --> 00:13:13.840
<v Speaker 6>some outside besides a dealership. That whole job's probably a

268
00:13:13.960 --> 00:13:15.360
<v Speaker 6>thousand bucks, no joke.

269
00:13:16.759 --> 00:13:19.279
<v Speaker 5>What was your total bill, Kara, Let's get right down

270
00:13:19.279 --> 00:13:20.559
<v Speaker 5>to it. What was your total bill?

271
00:13:21.639 --> 00:13:26.519
<v Speaker 3>Twenty five hundred, I mean total everything, everything?

272
00:13:26.879 --> 00:13:30.519
<v Speaker 4>Okay, And you were and you were shocked.

273
00:13:30.799 --> 00:13:34.000
<v Speaker 5>Did you think the extended warranty was going to cover

274
00:13:34.120 --> 00:13:35.039
<v Speaker 5>regular maintenance?

275
00:13:37.240 --> 00:13:37.879
<v Speaker 4>Uh?

276
00:13:38.320 --> 00:13:41.759
<v Speaker 11>They said regular maintenance. No, like the oil changes and stuff.

277
00:13:41.799 --> 00:13:44.200
<v Speaker 11>So we were aware of that, but they said anything

278
00:13:44.240 --> 00:13:46.639
<v Speaker 11>big bumper to bumper. Because of the amount we paid,

279
00:13:47.159 --> 00:13:49.320
<v Speaker 11>he said absolutely everything would be covered.

280
00:13:49.879 --> 00:13:52.360
<v Speaker 4>So it was kind of okay. Now you knew though.

281
00:13:52.799 --> 00:13:56.080
<v Speaker 5>Hold on, so, Kara, when you're sitting there and I'm

282
00:13:56.120 --> 00:13:58.759
<v Speaker 5>trying to drive this home, not to be not to

283
00:13:58.799 --> 00:14:00.519
<v Speaker 5>make you feel bad, but.

284
00:14:00.080 --> 00:14:01.759
<v Speaker 4>But when you're sitting there and they.

285
00:14:01.559 --> 00:14:04.559
<v Speaker 5>Say, well, anything big bumper to bumper is going to

286
00:14:04.600 --> 00:14:09.279
<v Speaker 5>be covered, I mean you did understand that there were

287
00:14:09.320 --> 00:14:11.399
<v Speaker 5>going to be things not covered right here?

288
00:14:11.519 --> 00:14:16.559
<v Speaker 6>I mean tires, brake pads, alignments, anything that's wearable is wheels.

289
00:14:16.720 --> 00:14:23.519
<v Speaker 6>You never covered filters. So twenty five hundred dollars you

290
00:14:23.679 --> 00:14:24.559
<v Speaker 6>wanted how much?

291
00:14:24.639 --> 00:14:25.559
<v Speaker 4>How? Okay?

292
00:14:25.600 --> 00:14:29.360
<v Speaker 5>So bottom line is it's not covered. So are you

293
00:14:29.600 --> 00:14:32.000
<v Speaker 5>calling because you felt you were misled?

294
00:14:33.360 --> 00:14:33.600
<v Speaker 13>Yes?

295
00:14:35.399 --> 00:14:41.639
<v Speaker 5>Okay, Now, Kara, there there is something in life called

296
00:14:42.240 --> 00:14:46.519
<v Speaker 5>fraud when somebody lies to you to get you to

297
00:14:46.559 --> 00:14:50.639
<v Speaker 5>sign something, And if you feel there was fraud.

298
00:14:50.360 --> 00:14:51.480
<v Speaker 4>You'd have to prove it.

299
00:14:52.039 --> 00:14:55.200
<v Speaker 5>And here's what you'd have to prove, seriously that they

300
00:14:55.320 --> 00:14:57.879
<v Speaker 5>lied to you specifically to get you to buy it,

301
00:14:58.279 --> 00:15:00.480
<v Speaker 5>and that you can prove they lied to you, and

302
00:15:00.519 --> 00:15:03.639
<v Speaker 5>you have some kind of documentation of those lies. And

303
00:15:03.759 --> 00:15:08.360
<v Speaker 5>even then it might be difficult. But Kara, no matter what,

304
00:15:09.000 --> 00:15:11.559
<v Speaker 5>there's not a warranty in the world that would cover

305
00:15:11.639 --> 00:15:12.559
<v Speaker 5>a strut.

306
00:15:12.279 --> 00:15:12.759
<v Speaker 4>No matter what.

307
00:15:13.000 --> 00:15:17.480
<v Speaker 6>So sometimes the manufacturer's warranty will cover them, depending on

308
00:15:17.559 --> 00:15:20.519
<v Speaker 6>the problem. Though if there was actually a defect in

309
00:15:20.559 --> 00:15:24.080
<v Speaker 6>the materials or workmanship, but generally due to wear and tear,

310
00:15:24.120 --> 00:15:25.840
<v Speaker 6>they're never going to be covered.

311
00:15:26.799 --> 00:15:30.159
<v Speaker 12>Okay, so that's enough.

312
00:15:30.559 --> 00:15:33.039
<v Speaker 6>I want to add this in there. It's fair enough,

313
00:15:33.080 --> 00:15:36.960
<v Speaker 6>in my opinion, for someone selling a car to say,

314
00:15:37.080 --> 00:15:41.000
<v Speaker 6>for example, you have a sixty thousand mile bumper to

315
00:15:41.039 --> 00:15:43.919
<v Speaker 6>bumper warranty, because it is even though it doesn't cover

316
00:15:44.080 --> 00:15:47.559
<v Speaker 6>tigers brake pads, it still is considered a bumper to

317
00:15:47.600 --> 00:15:49.559
<v Speaker 6>bumper warranty.

318
00:15:50.759 --> 00:15:51.159
<v Speaker 4>Yeah.

319
00:15:51.440 --> 00:15:54.000
<v Speaker 5>Now, Kara, what I want to know is this, did

320
00:15:54.039 --> 00:15:56.200
<v Speaker 5>you complain to anyone and what did they say?

321
00:15:56.240 --> 00:15:56.480
<v Speaker 4>To you.

322
00:15:58.759 --> 00:16:01.480
<v Speaker 11>We did not complain to be initial dealership because we

323
00:16:01.559 --> 00:16:04.559
<v Speaker 11>wanted to see first if we if there was any recourse.

324
00:16:04.639 --> 00:16:08.240
<v Speaker 11>We came and read the agreement, and obviously when you

325
00:16:08.279 --> 00:16:11.799
<v Speaker 11>reread the agreement, it's very misleading because it looks like

326
00:16:11.840 --> 00:16:14.399
<v Speaker 11>it's going to do it. But then there's the exclusion page,

327
00:16:14.440 --> 00:16:18.919
<v Speaker 11>and like you said, strust right right, the most important

328
00:16:19.120 --> 00:16:20.879
<v Speaker 11>the fact, Yeah.

329
00:16:21.240 --> 00:16:22.559
<v Speaker 4>When you read this warranty.

330
00:16:22.639 --> 00:16:25.519
<v Speaker 5>Though when you read it, do you like the warranty

331
00:16:25.600 --> 00:16:26.480
<v Speaker 5>now that you read it?

332
00:16:26.840 --> 00:16:29.279
<v Speaker 4>I mean, is it still a good warranty for you

333
00:16:29.480 --> 00:16:29.679
<v Speaker 4>or not?

334
00:16:31.159 --> 00:16:34.120
<v Speaker 11>You know, that's that's really a good question because if

335
00:16:34.159 --> 00:16:38.639
<v Speaker 11>you look at the exclusions, it almost seems like everything

336
00:16:38.639 --> 00:16:41.519
<v Speaker 11>in the world is excluded. So I guess until you

337
00:16:41.600 --> 00:16:43.759
<v Speaker 11>really have to use it again to see if it'll

338
00:16:43.799 --> 00:16:47.720
<v Speaker 11>actually pay for something, At this point, it doesn't really

339
00:16:47.879 --> 00:16:51.399
<v Speaker 11>seem like it's a good deal because you know, it

340
00:16:51.480 --> 00:16:54.120
<v Speaker 11>seems like it's going to cover stuff, and then if

341
00:16:54.159 --> 00:16:56.679
<v Speaker 11>you look at the exclusions, there's a whole bunch of

342
00:16:56.720 --> 00:16:57.519
<v Speaker 11>stuff listed.

343
00:16:57.759 --> 00:17:01.840
<v Speaker 4>So right right we hay, I recall.

344
00:17:02.960 --> 00:17:06.000
<v Speaker 5>I recall mark on some of these warranties that if

345
00:17:06.000 --> 00:17:09.480
<v Speaker 5>they haven't used them and they changed their mind, how

346
00:17:09.480 --> 00:17:09.880
<v Speaker 5>long ago.

347
00:17:09.920 --> 00:17:11.759
<v Speaker 4>Did you buy this car?

348
00:17:12.519 --> 00:17:15.480
<v Speaker 11>We bought it in August of last year, so it's

349
00:17:15.480 --> 00:17:17.200
<v Speaker 11>about nine months old that we've had it.

350
00:17:19.079 --> 00:17:21.920
<v Speaker 5>Have you you know you could get a partial refund

351
00:17:21.920 --> 00:17:23.279
<v Speaker 5>and cancel that possibly.

352
00:17:24.759 --> 00:17:27.200
<v Speaker 11>You know, we saw that in the agreement and we

353
00:17:27.279 --> 00:17:32.720
<v Speaker 11>actually read that last night. It says there's a Colorado clause,

354
00:17:33.119 --> 00:17:37.160
<v Speaker 11>but then right underneath it it says disagreement is non refundable.

355
00:17:37.839 --> 00:17:40.920
<v Speaker 11>So it's kind of misleading throughout the whole thing because

356
00:17:40.920 --> 00:17:44.160
<v Speaker 11>it'll show you at one part you think that it is,

357
00:17:44.400 --> 00:17:47.640
<v Speaker 11>but then it looks like they're covering themselves by putting

358
00:17:47.680 --> 00:17:50.079
<v Speaker 11>it in another section that they can point to you.

359
00:17:52.279 --> 00:17:54.559
<v Speaker 5>Can you send us a copy of that I want

360
00:17:54.559 --> 00:17:55.519
<v Speaker 5>to look at for you.

361
00:17:55.559 --> 00:17:58.480
<v Speaker 4>Can you send that to us? All right? Send us

362
00:17:58.519 --> 00:17:59.279
<v Speaker 4>a copy, Kara.

363
00:18:00.119 --> 00:18:02.079
<v Speaker 5>Right now, I don't think there's much we can do

364
00:18:02.160 --> 00:18:03.799
<v Speaker 5>except we helped others.

365
00:18:04.200 --> 00:18:05.720
<v Speaker 4>Because listen, no.

366
00:18:05.599 --> 00:18:09.000
<v Speaker 5>Matter what you say, I don't know how to emphasize

367
00:18:09.039 --> 00:18:09.599
<v Speaker 5>this enough.

368
00:18:10.160 --> 00:18:14.480
<v Speaker 4>It's not it doesn't count. It doesn't count.

369
00:18:14.680 --> 00:18:18.680
<v Speaker 5>Now, sure, there's something called fraud in the inducement where

370
00:18:18.759 --> 00:18:20.680
<v Speaker 5>they lie to you to get you to do something

371
00:18:21.000 --> 00:18:26.599
<v Speaker 5>that is so difficult to prove and the cost involved.

372
00:18:27.400 --> 00:18:28.880
<v Speaker 4>Don't ever rely on.

373
00:18:28.880 --> 00:18:33.720
<v Speaker 5>Any verbal, oral, or insinuated promises. Dara, real quick here,

374
00:18:33.799 --> 00:18:36.400
<v Speaker 5>let's get to your problem. Let's start it. What's going

375
00:18:36.440 --> 00:18:39.240
<v Speaker 5>on in your neighborhood or with your neighbor? What's going on, Dara?

376
00:18:39.920 --> 00:18:40.759
<v Speaker 13>Or dark morning?

377
00:18:41.640 --> 00:18:41.920
<v Speaker 4>Dara?

378
00:18:42.039 --> 00:18:47.200
<v Speaker 13>That's fine. Can you hear me?

379
00:18:48.799 --> 00:18:49.039
<v Speaker 4>Yes?

380
00:18:49.079 --> 00:18:49.440
<v Speaker 2>I can't?

381
00:18:50.400 --> 00:18:50.559
<v Speaker 16>Hi?

382
00:18:50.720 --> 00:18:51.480
<v Speaker 4>Hi, Yes.

383
00:18:51.920 --> 00:18:55.240
<v Speaker 13>I live in Morrison for the last fourteen years here.

384
00:18:55.799 --> 00:18:59.119
<v Speaker 13>I sold my family home in Greenwich, Connecticut and moved

385
00:18:59.119 --> 00:19:02.480
<v Speaker 13>out here by red Rocks for my family home. And

386
00:19:03.359 --> 00:19:06.039
<v Speaker 13>three we've been here fourteen years and three years ago

387
00:19:06.720 --> 00:19:10.519
<v Speaker 13>a neighbor moved in and it's been a problem every since.

388
00:19:10.680 --> 00:19:14.799
<v Speaker 13>And three years ago my son and her had a

389
00:19:14.880 --> 00:19:18.519
<v Speaker 13>verbal constant confiscation, you know, he yelled her at her

390
00:19:18.720 --> 00:19:23.039
<v Speaker 13>from my yard and because of that, she put a

391
00:19:23.079 --> 00:19:28.799
<v Speaker 13>protection order on him. He has mental illness, and we

392
00:19:28.839 --> 00:19:31.119
<v Speaker 13>didn't know he had a protection order.

393
00:19:31.519 --> 00:19:33.079
<v Speaker 4>How long is THEO good for?

394
00:19:34.759 --> 00:19:36.880
<v Speaker 13>It was both to me for two years and we

395
00:19:36.920 --> 00:19:39.839
<v Speaker 13>went back to because we never went to court because

396
00:19:39.880 --> 00:19:41.720
<v Speaker 13>we didn't even know we had a protection order, so

397
00:19:41.759 --> 00:19:45.359
<v Speaker 13>we actually missed the court date. So it was automatically

398
00:19:45.559 --> 00:19:48.440
<v Speaker 13>two years that he had to stay away from his

399
00:19:48.519 --> 00:19:50.720
<v Speaker 13>own home. He can't even come home.

400
00:19:51.000 --> 00:19:53.079
<v Speaker 4>That is incredibly.

401
00:19:55.559 --> 00:19:55.720
<v Speaker 11>Well.

402
00:19:55.720 --> 00:19:56.440
<v Speaker 4>Hold on man.

403
00:19:56.599 --> 00:19:59.759
<v Speaker 5>Usually, usually, though they don't make you go out of

404
00:19:59.759 --> 00:20:02.519
<v Speaker 5>your own home, they put up some kind of perimeter.

405
00:20:02.799 --> 00:20:06.200
<v Speaker 5>Are you telling me they actually said he could no

406
00:20:06.279 --> 00:20:07.240
<v Speaker 5>longer live there?

407
00:20:08.039 --> 00:20:11.039
<v Speaker 13>Yeah, he can't come home within one hundred yards of

408
00:20:11.759 --> 00:20:15.480
<v Speaker 13>the neighbor's house. And we are so close prostimity that

409
00:20:15.519 --> 00:20:17.359
<v Speaker 13>we can almost touch each other's houses.

410
00:20:17.559 --> 00:20:20.319
<v Speaker 4>Does he actually own that property or does he live

411
00:20:20.400 --> 00:20:22.799
<v Speaker 4>with you there? And how old is he?

412
00:20:22.799 --> 00:20:26.000
<v Speaker 13>He's been living with me since forever since, you know,

413
00:20:26.079 --> 00:20:29.599
<v Speaker 13>little kids, you know, but he's, you know, a young adult.

414
00:20:29.680 --> 00:20:32.039
<v Speaker 13>But you know it's so expensive ab outside and he's

415
00:20:32.079 --> 00:20:35.119
<v Speaker 13>living in this car for the last three years because

416
00:20:35.599 --> 00:20:38.279
<v Speaker 13>we both can't afford him to have it, you know.

417
00:20:38.359 --> 00:20:39.880
<v Speaker 4>I'm Tom.

418
00:20:39.920 --> 00:20:42.000
<v Speaker 6>We got to break in a second, but I'm thinking

419
00:20:42.160 --> 00:20:45.000
<v Speaker 6>just out outside the box here, I mean two or

420
00:20:45.039 --> 00:20:49.240
<v Speaker 6>three years. Protection order is generally not for yelling and

421
00:20:49.240 --> 00:20:50.720
<v Speaker 6>calling someone a name.

422
00:20:51.720 --> 00:20:54.599
<v Speaker 5>No, you're right, Mark, I want to get Joelazara. Let's

423
00:20:54.640 --> 00:20:56.839
<v Speaker 5>try to get Joela's arra on. Hold on, Darren. We're

424
00:20:56.839 --> 00:20:58.480
<v Speaker 5>going to come back and try to get an attorney's

425
00:20:58.519 --> 00:21:01.319
<v Speaker 5>perspective on this. I'm Tom Martino three oh three seven

426
00:21:01.400 --> 00:21:04.200
<v Speaker 5>one three eight two five five. Fix It twenty four

427
00:21:04.240 --> 00:21:06.599
<v Speaker 5>to seven is doing a deep clean of the AC.

428
00:21:06.559 --> 00:21:07.559
<v Speaker 4>Before the heat comes.

429
00:21:07.759 --> 00:21:10.920
<v Speaker 5>Get it Done is a complete refurbishment of your AC

430
00:21:11.039 --> 00:21:12.799
<v Speaker 5>system for just thirty nine bucks.

431
00:21:12.960 --> 00:21:14.960
<v Speaker 4>Fix Myhome dot com book now.

432
00:21:19.200 --> 00:21:22.440
<v Speaker 5>Go with a sure thing Denver's best roofer Excel Roofing

433
00:21:22.559 --> 00:21:23.160
<v Speaker 5>dot com.

434
00:21:23.200 --> 00:21:25.200
<v Speaker 4>You don't pay a cent until you're content.

435
00:21:28.599 --> 00:21:31.759
<v Speaker 5>Time for an insurance check up free, no obligation comparison

436
00:21:31.920 --> 00:21:35.480
<v Speaker 5>call Compass Insurance paying too much your coverage at dozens

437
00:21:35.480 --> 00:21:38.200
<v Speaker 5>of insurance companies find out now three oh three seven

438
00:21:38.200 --> 00:21:40.559
<v Speaker 5>to seven to one help. You'll think you're his only

439
00:21:40.680 --> 00:21:43.119
<v Speaker 5>customer when you choose Frank durand the real estate Man

440
00:21:43.160 --> 00:21:46.640
<v Speaker 5>dot com to list your home with Remax Alliance three

441
00:21:46.640 --> 00:21:49.799
<v Speaker 5>oh three nine two zero sixteen twenty two.

442
00:21:52.480 --> 00:21:53.279
<v Speaker 4>I'd probably give.

443
00:21:53.119 --> 00:21:58.480
<v Speaker 5>See Hi Tom Martino here three O three seven one

444
00:21:58.559 --> 00:21:59.519
<v Speaker 5>three talk I.

445
00:21:59.519 --> 00:22:01.920
<v Speaker 4>Love that's the original seven.

446
00:22:01.759 --> 00:22:05.960
<v Speaker 5>One three eight two five five first one can you

447
00:22:06.000 --> 00:22:06.799
<v Speaker 5>adjust my return?

448
00:22:06.880 --> 00:22:07.200
<v Speaker 4>Audio?

449
00:22:07.240 --> 00:22:07.440
<v Speaker 2>Clean?

450
00:22:07.519 --> 00:22:11.519
<v Speaker 5>Remarkable that your son had a protection order he lives

451
00:22:11.559 --> 00:22:14.319
<v Speaker 5>there and they said he couldn't go home, Dearren. Did

452
00:22:14.359 --> 00:22:19.839
<v Speaker 5>they literally say he's in violation of the protection order

453
00:22:19.920 --> 00:22:20.880
<v Speaker 5>by living there?

454
00:22:21.039 --> 00:22:23.839
<v Speaker 4>Did they actually say that? Did the judge.

455
00:22:23.519 --> 00:22:26.359
<v Speaker 13>Say that he actually came home.

456
00:22:26.440 --> 00:22:27.559
<v Speaker 4>I've never heard of such a.

457
00:22:28.720 --> 00:22:32.119
<v Speaker 13>And he got arrested for being in his own home.

458
00:22:34.079 --> 00:22:39.160
<v Speaker 5>But okay, explain the situation. Arrested in his own home?

459
00:22:39.200 --> 00:22:40.599
<v Speaker 5>Where was he in his home?

460
00:22:41.759 --> 00:22:46.799
<v Speaker 13>He was in He was actually in my uh little

461
00:22:46.839 --> 00:22:50.240
<v Speaker 13>living room here and in the backyard.

462
00:22:50.279 --> 00:22:53.559
<v Speaker 4>He came to the door and they arrested him.

463
00:22:54.240 --> 00:22:58.319
<v Speaker 13>Yet and uh, they arrested my son.

464
00:23:02.480 --> 00:23:03.440
<v Speaker 4>We need to talk to her.

465
00:23:06.240 --> 00:23:09.640
<v Speaker 6>I need would you say, I'm just curious when you

466
00:23:09.720 --> 00:23:12.440
<v Speaker 6>say he's a resident there, what does that mean? I

467
00:23:12.480 --> 00:23:15.519
<v Speaker 6>don't understand that. Has he when's the last time he

468
00:23:15.640 --> 00:23:16.799
<v Speaker 6>actually lived there?

469
00:23:18.599 --> 00:23:22.240
<v Speaker 13>He lived until the protection order, like three years ago.

470
00:23:22.319 --> 00:23:23.559
<v Speaker 13>He's always he's lived here.

471
00:23:23.640 --> 00:23:26.000
<v Speaker 6>So he lived there the whole time up to the

472
00:23:26.119 --> 00:23:29.519
<v Speaker 6>protection order. Then they told him you're no longer allowed

473
00:23:29.519 --> 00:23:32.839
<v Speaker 6>to live in your house. Yeah, I find it crazy.

474
00:23:33.680 --> 00:23:37.920
<v Speaker 13>Yeah, and it's really been very stressful for me as

475
00:23:37.960 --> 00:23:38.359
<v Speaker 13>a mom.

476
00:23:38.519 --> 00:23:42.880
<v Speaker 5>And okay, so no, I get it, Deren I'm trying.

477
00:23:43.039 --> 00:23:45.039
<v Speaker 4>I'm trying to get an accurate picture here.

478
00:23:45.279 --> 00:23:49.359
<v Speaker 5>So over the last three years, has he visited you?

479
00:23:50.640 --> 00:23:56.200
<v Speaker 13>He cannot? And the thing is my neighbor, but she's

480
00:23:56.240 --> 00:23:57.759
<v Speaker 13>not even home half the time.

481
00:23:58.480 --> 00:23:59.240
<v Speaker 4>What did he do.

482
00:24:00.039 --> 00:24:02.279
<v Speaker 6>What did he literally do? Did he like pull a

483
00:24:02.359 --> 00:24:04.759
<v Speaker 6>gun on her? Or what happened? I mean, be real.

484
00:24:05.680 --> 00:24:08.920
<v Speaker 13>He yelled at her. She's been kind of a bully

485
00:24:08.960 --> 00:24:11.359
<v Speaker 13>for the last couple of years doing things, and he's

486
00:24:11.480 --> 00:24:15.880
<v Speaker 13>very protected of me. He yelled at her, and from

487
00:24:16.119 --> 00:24:20.240
<v Speaker 13>my backyard, from the you know, our from our backyard,

488
00:24:20.799 --> 00:24:22.759
<v Speaker 13>and she was in her backyard.

489
00:24:23.279 --> 00:24:27.440
<v Speaker 4>What did he yell? Did he threaten to murder Mark?

490
00:24:27.559 --> 00:24:28.880
<v Speaker 4>He was in her backyard?

491
00:24:29.079 --> 00:24:33.000
<v Speaker 13>Okay, he said things he shouldn't have said and scared her.

492
00:24:33.519 --> 00:24:36.680
<v Speaker 13>And but this has been going on too long. My

493
00:24:36.799 --> 00:24:39.759
<v Speaker 13>son is well, he's working full time.

494
00:24:40.000 --> 00:24:41.799
<v Speaker 4>Did you ever think to talk to her?

495
00:24:43.640 --> 00:24:46.839
<v Speaker 13>She will not let me talk to her. She has

496
00:24:46.839 --> 00:24:48.559
<v Speaker 13>a protection order against me too.

497
00:24:48.799 --> 00:24:49.640
<v Speaker 4>Oh my god.

498
00:24:50.279 --> 00:24:51.960
<v Speaker 13>He tried to get me out of my house.

499
00:24:52.039 --> 00:24:55.079
<v Speaker 5>Well, hold on, hold on, yeah, I know, how do

500
00:24:55.160 --> 00:24:58.240
<v Speaker 5>you live there? He has a protection order against you.

501
00:24:59.079 --> 00:25:03.160
<v Speaker 13>I went back to court and I was able to

502
00:25:04.119 --> 00:25:07.799
<v Speaker 13>She wanted one hundred yards house, which means I can't

503
00:25:07.799 --> 00:25:11.279
<v Speaker 13>come in. Then she wanted twenty yards, but the judge

504
00:25:11.279 --> 00:25:14.599
<v Speaker 13>said I could live in my house of course, and

505
00:25:14.680 --> 00:25:18.160
<v Speaker 13>I have to be one yard away from her when

506
00:25:18.200 --> 00:25:21.279
<v Speaker 13>I'm in my house, and three yards away when we

507
00:25:21.319 --> 00:25:22.319
<v Speaker 13>are in public.

508
00:25:24.519 --> 00:25:29.240
<v Speaker 4>There's got to be a lot I want this.

509
00:25:29.559 --> 00:25:34.440
<v Speaker 5>This sounds pretty damn serious. This sounds pretty serious.

510
00:25:34.519 --> 00:25:37.400
<v Speaker 4>Hey, tom le Sarah is in court.

511
00:25:37.519 --> 00:25:40.160
<v Speaker 6>So what I would like to do as soon as

512
00:25:40.200 --> 00:25:42.559
<v Speaker 6>we can get him, either later on in the day

513
00:25:42.680 --> 00:25:46.359
<v Speaker 6>or tomorrow, let's get her back on and get real options.

514
00:25:47.920 --> 00:25:48.279
<v Speaker 13>Thank you.

515
00:25:48.359 --> 00:25:54.599
<v Speaker 5>So there's there has to be modifications or something that

516
00:25:54.720 --> 00:25:58.440
<v Speaker 5>can be done with this. I mean, this is she

517
00:25:58.759 --> 00:26:01.880
<v Speaker 5>gunning for you? Look for trouble right now? Is she

518
00:26:02.039 --> 00:26:06.039
<v Speaker 5>that that kind or or is she just what is

519
00:26:06.119 --> 00:26:06.519
<v Speaker 5>she like?

520
00:26:08.039 --> 00:26:10.519
<v Speaker 13>I don't I didn't even know her last name until

521
00:26:10.519 --> 00:26:11.079
<v Speaker 13>we took her.

522
00:26:11.000 --> 00:26:16.960
<v Speaker 6>To court, took her court, So what what what do

523
00:26:17.000 --> 00:26:18.279
<v Speaker 6>you mean took her to court?

524
00:26:18.880 --> 00:26:24.920
<v Speaker 13>Well, when she took me for modification, we didn't even know.

525
00:26:25.039 --> 00:26:28.839
<v Speaker 5>There just sounds that there sounds like a lot more

526
00:26:28.880 --> 00:26:29.440
<v Speaker 5>to this story.

527
00:26:29.519 --> 00:26:32.440
<v Speaker 4>I mean it really really does. The courts.

528
00:26:32.480 --> 00:26:36.960
<v Speaker 13>I just need justice. Well, my son deserves to be hall.

529
00:26:37.480 --> 00:26:41.160
<v Speaker 13>He's working full time, he has goals to be a partmer.

530
00:26:41.359 --> 00:26:42.759
<v Speaker 4>That's what I want to talk about.

531
00:26:43.200 --> 00:26:47.559
<v Speaker 5>I want to talk about modifications to protection orders. That

532
00:26:47.559 --> 00:26:49.759
<v Speaker 5>that's what I want to talk about. So hold on

533
00:26:49.799 --> 00:26:51.599
<v Speaker 5>and we're going to put this. We're going to get

534
00:26:51.640 --> 00:26:55.039
<v Speaker 5>you on with an attorney. Let's not continue right now, Dara.

535
00:26:55.359 --> 00:26:58.599
<v Speaker 5>I want to get a real criminal attorney on to

536
00:26:58.720 --> 00:27:02.799
<v Speaker 5>talk about options, because I'm sure they've come across stuff

537
00:27:02.880 --> 00:27:03.599
<v Speaker 5>like this before.

538
00:27:03.720 --> 00:27:06.160
<v Speaker 4>Carol. What's going on with you? Carol?

539
00:27:10.079 --> 00:27:10.279
<v Speaker 15>Hi?

540
00:27:11.880 --> 00:27:15.200
<v Speaker 14>I had a company come and replace a broken garage

541
00:27:15.240 --> 00:27:19.359
<v Speaker 14>door spring in December of twenty two and had.

542
00:27:19.240 --> 00:27:21.839
<v Speaker 4>Them, who did you have come out? Who did you now?

543
00:27:21.880 --> 00:27:23.960
<v Speaker 4>You said, December of twenty twenty two?

544
00:27:25.799 --> 00:27:32.000
<v Speaker 14>Yes, I had a choice? Okay, called them back in

545
00:27:32.119 --> 00:27:34.880
<v Speaker 14>January of twenty four to replace the keypad. They sent

546
00:27:34.920 --> 00:27:38.680
<v Speaker 14>the same technicians, but he didn't program the remotes, so

547
00:27:38.720 --> 00:27:42.279
<v Speaker 14>I called them back. They sent in technician to program

548
00:27:42.319 --> 00:27:45.160
<v Speaker 14>my remotes, but he was very angry when he showed

549
00:27:45.240 --> 00:27:48.240
<v Speaker 14>up and said, wow, you he had to do this

550
00:27:48.319 --> 00:27:51.559
<v Speaker 14>on his own time and pay for the whatever. And

551
00:27:51.599 --> 00:27:53.920
<v Speaker 14>so I thought everybody can have a bad day. So

552
00:27:54.000 --> 00:27:57.240
<v Speaker 14>I didn't call the company and complaint. But I decided

553
00:27:57.319 --> 00:27:59.759
<v Speaker 14>I was not going to have that company come back,

554
00:28:00.640 --> 00:28:04.599
<v Speaker 14>so I called a company to lube and inspect and

555
00:28:04.640 --> 00:28:07.079
<v Speaker 14>tighten the bolts on my garage door last week.

556
00:28:07.599 --> 00:28:11.119
<v Speaker 4>Who did you have to do that? Did you have one?

557
00:28:11.519 --> 00:28:13.640
<v Speaker 4>Did you have one? Clear choice? Garage or who did

558
00:28:13.680 --> 00:28:13.960
<v Speaker 4>you have?

559
00:28:14.039 --> 00:28:16.839
<v Speaker 5>I'm just curious because I I love I always talk

560
00:28:16.880 --> 00:28:19.720
<v Speaker 5>about one clear choice garage doors and they come out

561
00:28:19.759 --> 00:28:20.640
<v Speaker 5>and do the tune ups.

562
00:28:20.720 --> 00:28:22.599
<v Speaker 4>Who did you have come out and do the tune.

563
00:28:22.440 --> 00:28:25.599
<v Speaker 14>Up Don's garage door.

564
00:28:26.680 --> 00:28:29.920
<v Speaker 5>Oh yeah, that's a pretty good company. So keep going

565
00:28:29.920 --> 00:28:30.640
<v Speaker 5>with your story.

566
00:28:31.720 --> 00:28:36.720
<v Speaker 14>Okay. So he did the inspection and he said, I

567
00:28:36.839 --> 00:28:41.240
<v Speaker 14>have one problem. He said, when was that we spring replaced?

568
00:28:41.240 --> 00:28:44.039
<v Speaker 14>And I said two years ago. And he said they

569
00:28:44.079 --> 00:28:47.759
<v Speaker 14>put on too heavy of a spring. And he showed

570
00:28:47.759 --> 00:28:51.359
<v Speaker 14>me pull the cord and the door would not stay up.

571
00:28:51.440 --> 00:28:55.359
<v Speaker 14>In fact, it came slamming down, except he kept it

572
00:28:55.359 --> 00:28:58.599
<v Speaker 14>from slamming. And he showed me, we're on the top

573
00:28:58.640 --> 00:29:03.319
<v Speaker 14>of the door opener. The gears were there were metal

574
00:29:03.359 --> 00:29:07.640
<v Speaker 14>shavings from the garage door opener having to work so

575
00:29:07.839 --> 00:29:10.160
<v Speaker 14>hard to open the door with that spring on it.

576
00:29:11.119 --> 00:29:14.119
<v Speaker 5>So well, actually, okay, let me explain this. Let me

577
00:29:14.200 --> 00:29:17.880
<v Speaker 5>let me explain this real quickly, Carol. A garage door

578
00:29:18.000 --> 00:29:24.640
<v Speaker 5>spring holds the door open. I mean, in other words,

579
00:29:24.720 --> 00:29:28.759
<v Speaker 5>it's it so a garage a garage motor could never

580
00:29:28.839 --> 00:29:32.319
<v Speaker 5>pick up a door without that counter spring. So so

581
00:29:32.559 --> 00:29:35.960
<v Speaker 5>it actually, if it was a heavy spring. It would

582
00:29:36.000 --> 00:29:40.279
<v Speaker 5>actually hold the door open and it would be easy

583
00:29:40.400 --> 00:29:43.440
<v Speaker 5>for the door to open, but it would be difficult

584
00:29:43.559 --> 00:29:46.319
<v Speaker 5>to close the door. So did he say that the

585
00:29:46.319 --> 00:29:48.759
<v Speaker 5>motor is working too hard to close the door?

586
00:29:50.640 --> 00:29:52.720
<v Speaker 14>You know, I don't remember he did.

587
00:29:52.920 --> 00:29:56.440
<v Speaker 5>Okay, that's fine, but he did say he said that

588
00:29:56.559 --> 00:29:59.759
<v Speaker 5>door the spring was not too weak, it was too strong.

589
00:30:00.799 --> 00:30:01.759
<v Speaker 14>It was too strong.

590
00:30:01.839 --> 00:30:05.559
<v Speaker 5>Correct, Okay, keep going, And so then what do you

591
00:30:05.599 --> 00:30:07.880
<v Speaker 5>suggest you do? Right?

592
00:30:09.440 --> 00:30:12.720
<v Speaker 14>And asked them if they could send out a different technician.

593
00:30:12.759 --> 00:30:15.640
<v Speaker 14>And I explained that Oscar was angry the last time

594
00:30:15.680 --> 00:30:18.160
<v Speaker 14>and that I didn't want him back, and I was

595
00:30:18.240 --> 00:30:21.920
<v Speaker 14>told that he was the only person that could come back,

596
00:30:22.440 --> 00:30:26.039
<v Speaker 14>and that because another company and this is her word,

597
00:30:26.119 --> 00:30:30.279
<v Speaker 14>touched the garage door, the ten year warranty was now void.

598
00:30:34.440 --> 00:30:37.839
<v Speaker 5>First of all, the ten year warranty was on the spring, right,

599
00:30:38.000 --> 00:30:45.599
<v Speaker 5>obviously correct. And okay, Carol, I understand what they mean.

600
00:30:45.960 --> 00:30:47.559
<v Speaker 4>Another company touched it.

601
00:30:47.880 --> 00:30:50.119
<v Speaker 5>I mean, I don't know if they can show you

602
00:30:50.200 --> 00:30:53.400
<v Speaker 5>that in writing somewhere. But they didn't actually service the door.

603
00:30:53.440 --> 00:30:54.440
<v Speaker 5>They just looked at it.

604
00:30:54.559 --> 00:30:58.480
<v Speaker 11>Right right, He moved it.

605
00:30:58.799 --> 00:31:00.720
<v Speaker 14>He tightened the bolts. That's all he did.

606
00:31:02.400 --> 00:31:07.440
<v Speaker 5>Okay, So right now, though, what was the is your door?

607
00:31:07.599 --> 00:31:08.480
<v Speaker 4>Was your door.

608
00:31:08.279 --> 00:31:12.200
<v Speaker 5>Working properly before they told you it was too strong

609
00:31:12.240 --> 00:31:12.880
<v Speaker 5>of a spring?

610
00:31:13.279 --> 00:31:17.240
<v Speaker 4>What were the symptoms of your door? What were the symptoms?

611
00:31:18.359 --> 00:31:22.319
<v Speaker 14>Make any problems with it? I just get it service

612
00:31:22.519 --> 00:31:25.599
<v Speaker 14>looped in, you know, the bolts tightened. I'm seventy five,

613
00:31:25.680 --> 00:31:28.440
<v Speaker 14>so I don't do that myself, and I do that

614
00:31:28.559 --> 00:31:32.039
<v Speaker 14>every year or so, just to be sure that it's

615
00:31:32.400 --> 00:31:35.880
<v Speaker 14>you know that I'm not damaging the door by not

616
00:31:36.119 --> 00:31:41.480
<v Speaker 14>having it loved and greased and tightened. But no, there

617
00:31:41.559 --> 00:31:44.480
<v Speaker 14>was no issue with it, and there's no issue with

618
00:31:44.559 --> 00:31:46.480
<v Speaker 14>it now. I mean, it still works.

619
00:31:46.759 --> 00:31:48.359
<v Speaker 4>Carol called for Carol.

620
00:31:48.440 --> 00:31:50.880
<v Speaker 5>I want to I want to tell you something, Okay,

621
00:31:51.119 --> 00:31:53.839
<v Speaker 5>I want to tell you something, Okay, And truly I

622
00:31:53.920 --> 00:31:57.680
<v Speaker 5>don't think I don't think you're going to have a

623
00:31:57.720 --> 00:32:02.880
<v Speaker 5>problem with that spring. First of all, the idea of

624
00:32:02.920 --> 00:32:07.640
<v Speaker 5>a spring being too strong is ridiculous. Strong springs are good,

625
00:32:08.160 --> 00:32:11.160
<v Speaker 5>and springs hold doors up.

626
00:32:11.319 --> 00:32:11.759
<v Speaker 4>Okay.

627
00:32:12.119 --> 00:32:15.680
<v Speaker 5>And so what a garage door opener does when you

628
00:32:15.759 --> 00:32:21.079
<v Speaker 5>turn your garage door opener on, it simply releases the

629
00:32:21.119 --> 00:32:25.119
<v Speaker 5>pressure and allows that door to lift, and it assists

630
00:32:25.160 --> 00:32:28.799
<v Speaker 5>it a little. But the main function of a garage

631
00:32:28.839 --> 00:32:33.440
<v Speaker 5>door opener is to close the door against the spring pressure.

632
00:32:34.119 --> 00:32:38.880
<v Speaker 5>And I truly don't believe in it unless it's a

633
00:32:38.880 --> 00:32:41.640
<v Speaker 5>commercial spring. I don't know what they're talking about, and

634
00:32:41.720 --> 00:32:44.960
<v Speaker 5>I'd almost venture to say I'm gonna say this, I'd

635
00:32:45.039 --> 00:32:48.599
<v Speaker 5>venture to say that they're trying to they're trying to

636
00:32:48.599 --> 00:32:51.000
<v Speaker 5>get some money out of you this second company. I

637
00:32:51.000 --> 00:32:52.759
<v Speaker 5>don't think you're gonna have a problem. Hold on, we'll

638
00:32:52.759 --> 00:32:58.440
<v Speaker 5>come right back to you. Go with a sure thing

639
00:32:58.519 --> 00:33:01.839
<v Speaker 5>Denver's best roofer Tell roofing dot com. You don't pay

640
00:33:01.880 --> 00:33:07.960
<v Speaker 5>a cent until you're content. Time for an insurance check

641
00:33:08.039 --> 00:33:11.880
<v Speaker 5>up free, no obligation. In comparison, call Compass Insurance paying

642
00:33:11.960 --> 00:33:15.000
<v Speaker 5>too much your coverage at dozens of insurance companies find

643
00:33:15.000 --> 00:33:17.359
<v Speaker 5>out now three oh three seven to seven to one help.

644
00:33:17.519 --> 00:33:20.160
<v Speaker 5>You'll think you're his only customer when you choose Frank

645
00:33:20.240 --> 00:33:22.680
<v Speaker 5>durand the real estate Man dot com to list your

646
00:33:22.720 --> 00:33:25.880
<v Speaker 5>home with Remax Alliance three oh three nine two zero

647
00:33:25.960 --> 00:33:36.400
<v Speaker 5>sixteen twenty two. Hi Tom Martino, your troubleshooter three oh

648
00:33:36.440 --> 00:33:38.319
<v Speaker 5>three seven to one three talks seven one three A

649
00:33:38.400 --> 00:33:41.680
<v Speaker 5>two five to five, How solving problems, Answer your questions,

650
00:33:41.680 --> 00:33:45.319
<v Speaker 5>Take complaints uh Roland wants to talk about a car company,

651
00:33:46.119 --> 00:33:48.799
<v Speaker 5>an exotic rental car company.

652
00:33:49.160 --> 00:33:51.119
<v Speaker 4>Man, I think that is.

653
00:33:51.240 --> 00:33:54.160
<v Speaker 5>Uh, that is such a cool thing to do if

654
00:33:54.200 --> 00:33:55.759
<v Speaker 5>you're ever in a city and you want to rent

655
00:33:55.799 --> 00:33:56.960
<v Speaker 5>like a lambo or something.

656
00:33:57.160 --> 00:33:58.720
<v Speaker 4>But man, can they get expensive?

657
00:33:58.960 --> 00:33:59.200
<v Speaker 1>Hey?

658
00:33:59.200 --> 00:34:00.160
<v Speaker 4>Man, what's going on?

659
00:34:00.240 --> 00:34:00.559
<v Speaker 2>Rolling?

660
00:34:00.759 --> 00:34:07.920
<v Speaker 4>What's happening? Are you there?

661
00:34:08.000 --> 00:34:08.280
<v Speaker 13>Rolling?

662
00:34:09.079 --> 00:34:09.800
<v Speaker 4>We lost him?

663
00:34:11.400 --> 00:34:16.880
<v Speaker 5>Okay, by the way, on that garage door, she's not

664
00:34:16.960 --> 00:34:19.840
<v Speaker 5>gonna have a big problem. And I even looked at

665
00:34:19.840 --> 00:34:24.440
<v Speaker 5>it up and again, the ideal situation would be for

666
00:34:24.519 --> 00:34:29.679
<v Speaker 5>that door to stay open with the spring power and

667
00:34:29.719 --> 00:34:33.079
<v Speaker 5>then the garage door power opener.

668
00:34:33.159 --> 00:34:36.159
<v Speaker 4>You know, the the motor closes the door.

669
00:34:36.320 --> 00:34:41.280
<v Speaker 5>But it and it should be balanced between open and closed,

670
00:34:41.639 --> 00:34:44.639
<v Speaker 5>and it's it's and and the spring can be adjusted.

671
00:34:44.719 --> 00:34:49.599
<v Speaker 5>So even if it was a strong spring, I think

672
00:34:49.639 --> 00:34:52.800
<v Speaker 5>they were kind of I don't think they were genuine

673
00:34:52.840 --> 00:34:56.880
<v Speaker 5>with her, because they can adjust that spring to have

674
00:34:56.960 --> 00:35:01.199
<v Speaker 5>less tension. Carol, as I was saying, you're back again,

675
00:35:01.239 --> 00:35:04.360
<v Speaker 5>and I'm glad you don't have to worry about that

676
00:35:04.800 --> 00:35:08.760
<v Speaker 5>worst case scenario. You have to adjust the tension. But

677
00:35:08.960 --> 00:35:12.480
<v Speaker 5>if I were you from now on, and I'm serious, Carol,

678
00:35:12.519 --> 00:35:15.360
<v Speaker 5>I mean this and this is a shameless plug for

679
00:35:15.559 --> 00:35:19.320
<v Speaker 5>one clear Choice Doors dot Com. All of their prices

680
00:35:19.360 --> 00:35:21.920
<v Speaker 5>are on their website. You can go there right now

681
00:35:21.960 --> 00:35:25.360
<v Speaker 5>and read about them. They're excellent people. I've known them

682
00:35:25.400 --> 00:35:29.440
<v Speaker 5>for years. I've endorsed them for years one clear Choice

683
00:35:29.519 --> 00:35:32.039
<v Speaker 5>Doors dot Com. If you have any more questions, you

684
00:35:32.079 --> 00:35:34.440
<v Speaker 5>can hang on Meanwhile, we'll take more calls coming up

685
00:35:34.440 --> 00:35:37.920
<v Speaker 5>on the Troubleshooter Show. Go with a sure thing Denver's

686
00:35:37.960 --> 00:35:40.840
<v Speaker 5>best roofer Excel Roofing dot com. You don't pay a

687
00:35:40.920 --> 00:35:47.400
<v Speaker 5>cent until you're content. Time for an insurance check up free,

688
00:35:47.480 --> 00:35:51.239
<v Speaker 5>no obligation. In comparison, call Compass Insurance paying too much

689
00:35:51.360 --> 00:35:54.280
<v Speaker 5>your coverage at dozens of insurance companies find out now

690
00:35:54.360 --> 00:35:56.880
<v Speaker 5>three oh three seven seven to one help. You'll think

691
00:35:56.880 --> 00:35:59.480
<v Speaker 5>you're his only customer when you choose Frank Durand the

692
00:35:59.480 --> 00:36:02.159
<v Speaker 5>real estate and dot com to list your home with

693
00:36:02.280 --> 00:36:05.800
<v Speaker 5>Remax Alliance three all three nine two zero sixteen twenty two.

694
00:36:06.719 --> 00:36:16.679
<v Speaker 1>Yeah, ripped up new needed. That's who you don't have?

695
00:36:18.920 --> 00:36:23.159
<v Speaker 4>Come running just as nass as we can show. Shooter's

696
00:36:23.199 --> 00:36:23.920
<v Speaker 4>gonna help.

697
00:36:24.199 --> 00:36:27.000
<v Speaker 1>Come man, This is.

698
00:36:26.960 --> 00:36:33.679
<v Speaker 4>The Troubleshooter Show. No Tom Martino, Hi, Tom Martino.

699
00:36:33.760 --> 00:36:37.519
<v Speaker 5>Your troubleshooter trio three seven one three talk three all

700
00:36:37.559 --> 00:36:39.760
<v Speaker 5>three seven one three eight two five five.

701
00:36:40.199 --> 00:36:41.920
<v Speaker 4>Here to help you anyway we can.

702
00:36:42.000 --> 00:36:44.000
<v Speaker 5>That's what we do each and every day for I've

703
00:36:44.039 --> 00:36:46.519
<v Speaker 5>been doing it for like fifty years, forty five.

704
00:36:46.400 --> 00:36:48.239
<v Speaker 4>In Denver, and we're here for you. Now.

705
00:36:48.639 --> 00:36:53.719
<v Speaker 5>We have a number of issues that we've been talking about.

706
00:36:55.119 --> 00:36:58.000
<v Speaker 4>This one. Why is Dara back? Do we have the

707
00:36:58.000 --> 00:36:58.679
<v Speaker 4>attorney up?

708
00:36:58.760 --> 00:36:58.920
<v Speaker 3>Uh?

709
00:36:59.079 --> 00:37:01.440
<v Speaker 5>Are we ready to get the attorney back on? Or

710
00:37:01.480 --> 00:37:04.079
<v Speaker 5>excuse me to get an attorney on to talk about this?

711
00:37:04.800 --> 00:37:08.480
<v Speaker 5>I noticed Dara's up there with her son issue with

712
00:37:08.559 --> 00:37:09.639
<v Speaker 5>the restraining order?

713
00:37:09.880 --> 00:37:11.400
<v Speaker 4>Can you can you talk to me about that?

714
00:37:11.440 --> 00:37:14.599
<v Speaker 6>Kachina, We're getting Marco or one of his guys is

715
00:37:14.639 --> 00:37:16.000
<v Speaker 6>going to be on very shortly.

716
00:37:16.119 --> 00:37:22.800
<v Speaker 5>Excellent, excellent, Thank you very much. Okay, So now Carol

717
00:37:22.880 --> 00:37:23.679
<v Speaker 5>still has a question.

718
00:37:23.760 --> 00:37:25.760
<v Speaker 6>And by the way, I wanted to say something on

719
00:37:25.880 --> 00:37:28.719
<v Speaker 6>the on the garage door opener that we were talking to.

720
00:37:29.679 --> 00:37:31.079
<v Speaker 4>What was her name, Caroline?

721
00:37:31.199 --> 00:37:35.360
<v Speaker 6>So Don's garage door if you've been around Denver, literally

722
00:37:35.440 --> 00:37:38.199
<v Speaker 6>Don owned it forever. In fact, we did advertising for

723
00:37:38.280 --> 00:37:41.360
<v Speaker 6>Don for years and years. That is now owned that's right,

724
00:37:41.480 --> 00:37:43.920
<v Speaker 6>that's now owned by a company I'm not saying good, bad,

725
00:37:44.000 --> 00:37:45.840
<v Speaker 6>or indifferent, but it's owned by I think it's t

726
00:37:46.079 --> 00:37:51.239
<v Speaker 6>MIII that owns a conglomeration of these things across the country.

727
00:37:51.400 --> 00:37:55.320
<v Speaker 6>So you're not dealing with Don anymore whatsoever. You're dealing

728
00:37:55.360 --> 00:38:00.400
<v Speaker 6>with this huge corporation that has literally locations or loss

729
00:38:00.440 --> 00:38:01.039
<v Speaker 6>the country.

730
00:38:02.880 --> 00:38:07.360
<v Speaker 5>Yeah, and what Mark is referring to is private equity,

731
00:38:07.599 --> 00:38:10.840
<v Speaker 5>and let me let me explain what that is. There's

732
00:38:10.920 --> 00:38:13.599
<v Speaker 5>been a recent move and I say recent, it's happened

733
00:38:13.639 --> 00:38:17.960
<v Speaker 5>for the last ten years basically. But you know, financial

734
00:38:18.079 --> 00:38:22.920
<v Speaker 5>companies that look for creative ways for investments. You know,

735
00:38:23.039 --> 00:38:25.880
<v Speaker 5>they go out into the market and look for ways

736
00:38:26.119 --> 00:38:30.599
<v Speaker 5>to invest people's funds right now, you know, we got stocks,

737
00:38:30.639 --> 00:38:33.280
<v Speaker 5>we got bonds, we got real estate, got all kinds

738
00:38:33.320 --> 00:38:33.639
<v Speaker 5>of stuff.

739
00:38:33.719 --> 00:38:33.880
<v Speaker 3>Right.

740
00:38:34.400 --> 00:38:40.880
<v Speaker 5>Well, years ago people started putting together private equity funds,

741
00:38:41.400 --> 00:38:45.519
<v Speaker 5>and really what that is is a fund where you

742
00:38:45.559 --> 00:38:50.920
<v Speaker 5>go out and buy active and running companies and then

743
00:38:51.199 --> 00:38:54.440
<v Speaker 5>you build them up and resell them, and a bunch

744
00:38:54.519 --> 00:38:57.719
<v Speaker 5>of people. The first the guy that starts it, he

745
00:38:57.760 --> 00:39:02.119
<v Speaker 5>gets pretty wealthy's selling his company many times, and then

746
00:39:02.480 --> 00:39:05.840
<v Speaker 5>that person who buys it sells it again, and then

747
00:39:05.920 --> 00:39:10.400
<v Speaker 5>those people sell it again. And then normally what happens

748
00:39:10.480 --> 00:39:14.599
<v Speaker 5>is it gets to the price point where it can't

749
00:39:14.639 --> 00:39:17.840
<v Speaker 5>sell anymore for more because they've done all they can

750
00:39:17.920 --> 00:39:20.320
<v Speaker 5>with it, and then they start breaking it up into

751
00:39:20.400 --> 00:39:21.400
<v Speaker 5>smaller divisions.

752
00:39:21.679 --> 00:39:24.400
<v Speaker 4>And private equity has been very.

753
00:39:24.119 --> 00:39:32.920
<v Speaker 5>Big in HVAC companies mainly or home services like plumbing, hating, cooling, electric,

754
00:39:33.000 --> 00:39:35.960
<v Speaker 5>and drains. So they come in and take over a company.

755
00:39:36.159 --> 00:39:39.199
<v Speaker 5>And as Mark said, he's not saying it's good, bad,

756
00:39:39.280 --> 00:39:39.880
<v Speaker 5>or indifferent.

757
00:39:40.239 --> 00:39:41.559
<v Speaker 4>It depends on the company.

758
00:39:41.880 --> 00:39:45.039
<v Speaker 5>You can have really good private equity firms and you

759
00:39:45.079 --> 00:39:48.800
<v Speaker 5>can have really pissed poor private equity firms that all

760
00:39:48.840 --> 00:39:51.840
<v Speaker 5>they care about is, you know, squeezing every.

761
00:39:51.599 --> 00:39:52.760
<v Speaker 4>Dollar out and moving on.

762
00:39:53.159 --> 00:39:56.199
<v Speaker 6>Well, so it just depends what I don't like about them,

763
00:39:56.519 --> 00:39:58.159
<v Speaker 6>and this goes for any of them, I don't care

764
00:39:58.159 --> 00:40:01.280
<v Speaker 6>if it's grind stores or anything. What happens sometimes is

765
00:40:01.280 --> 00:40:04.039
<v Speaker 6>they'll come in and let's say they buy I don't know,

766
00:40:04.159 --> 00:40:08.599
<v Speaker 6>four widget companies, and they keep the original names, Don's Widgets,

767
00:40:08.639 --> 00:40:11.920
<v Speaker 6>Fred's Widgets, whatever. They own four of them, and they'll

768
00:40:11.920 --> 00:40:14.960
<v Speaker 6>bid against each other. So you're dealing with the same

769
00:40:15.079 --> 00:40:18.400
<v Speaker 6>exact company, but you think you're getting bids from four

770
00:40:18.440 --> 00:40:22.039
<v Speaker 6>different companies, and I find that a little shady.

771
00:40:23.960 --> 00:40:28.639
<v Speaker 5>Now, Mark, that's actually true. Many of these companies have

772
00:40:28.960 --> 00:40:32.360
<v Speaker 5>actually bought more than one brand and have kept the

773
00:40:32.440 --> 00:40:36.559
<v Speaker 5>original brand rather than putting them under one brand. And

774
00:40:36.639 --> 00:40:39.960
<v Speaker 5>when they do that and compete against each other, it

775
00:40:40.039 --> 00:40:43.480
<v Speaker 5>can seem disingenuous because they're going to get a piece

776
00:40:43.519 --> 00:40:46.599
<v Speaker 5>of the action no matter what. But just so you know,

777
00:40:47.119 --> 00:40:49.760
<v Speaker 5>when they do come in and buy two companies, Let's

778
00:40:49.760 --> 00:40:53.599
<v Speaker 5>say a private equity firm comes into Denver and buys

779
00:40:53.639 --> 00:40:58.199
<v Speaker 5>two different HVAC companies, and those two companies compete against

780
00:40:58.280 --> 00:41:02.639
<v Speaker 5>each other on a local level, the local managers are

781
00:41:02.840 --> 00:41:04.920
<v Speaker 5>really competing with each other.

782
00:41:05.039 --> 00:41:06.440
<v Speaker 4>They are, they really are.

783
00:41:06.800 --> 00:41:10.480
<v Speaker 5>Now where it gets shady, as you put it, is

784
00:41:10.519 --> 00:41:13.840
<v Speaker 5>that no matter who gets the job, the private equity

785
00:41:13.840 --> 00:41:17.119
<v Speaker 5>firm benefits. But you're right, many times they keep the

786
00:41:17.199 --> 00:41:20.119
<v Speaker 5>private names, and you have to go beyond that.

787
00:41:20.360 --> 00:41:28.119
<v Speaker 6>Like t MIII Enterprises. Locally they own a one garage door,

788
00:41:28.599 --> 00:41:32.280
<v Speaker 6>Don's garage door, and I thought some other ones, but

789
00:41:32.320 --> 00:41:34.800
<v Speaker 6>I'm not seeing it right here. So my point is, though,

790
00:41:35.000 --> 00:41:38.760
<v Speaker 6>if you get an estimate from both of them, I mean,

791
00:41:38.800 --> 00:41:41.559
<v Speaker 6>you're getting an estimate from the same people. I mean,

792
00:41:41.599 --> 00:41:44.719
<v Speaker 6>to me, It's like if you add two football teams

793
00:41:44.760 --> 00:41:47.119
<v Speaker 6>owned by the same owner. Now, is that saying that

794
00:41:47.199 --> 00:41:50.599
<v Speaker 6>the players are going to be crooked? No, not necessarily,

795
00:41:50.679 --> 00:41:53.519
<v Speaker 6>but it's a little weird if you're a betting person

796
00:41:53.960 --> 00:41:57.239
<v Speaker 6>and you're betting on a team and the other team

797
00:41:57.280 --> 00:42:00.000
<v Speaker 6>is actually owned by the same people, it's a little bit.

798
00:42:01.760 --> 00:42:02.280
<v Speaker 4>Yeah.

799
00:42:02.320 --> 00:42:07.320
<v Speaker 5>And private equity is basically getting into everything. They're getting

800
00:42:07.360 --> 00:42:12.440
<v Speaker 5>into home improvements, they're in home services, they're into garage doors.

801
00:42:13.079 --> 00:42:17.559
<v Speaker 5>I actually, you're going to see more and more private equity,

802
00:42:18.119 --> 00:42:21.199
<v Speaker 5>and that is the dream of many of these companies.

803
00:42:21.719 --> 00:42:25.719
<v Speaker 5>They start a plumbing company to sell, you know, they

804
00:42:25.800 --> 00:42:29.079
<v Speaker 5>start a garage door company to sell.

805
00:42:29.599 --> 00:42:31.920
<v Speaker 6>I wonder what they're doing, like like the people in

806
00:42:32.000 --> 00:42:35.559
<v Speaker 6>studio with this John. When it comes to mortgages, CMG,

807
00:42:35.800 --> 00:42:39.079
<v Speaker 6>you guys do like two billion a month plus. I mean,

808
00:42:39.320 --> 00:42:42.840
<v Speaker 6>it's ridiculous the lending you guys do back in the day,

809
00:42:43.000 --> 00:42:46.239
<v Speaker 6>like your first house, Tom or my parents not necessarily

810
00:42:46.320 --> 00:42:49.000
<v Speaker 6>Susanna and ized. But didn't you go to a bank?

811
00:42:49.280 --> 00:42:52.960
<v Speaker 6>Like when did brokers become a thing? When like literally no,

812
00:42:53.360 --> 00:42:54.880
<v Speaker 6>when did that start happening?

813
00:42:56.199 --> 00:42:59.079
<v Speaker 5>You're right, mortgages And I'll let John weigh in on this,

814
00:42:59.599 --> 00:43:04.159
<v Speaker 5>but more mortgages were the bailliwick of banks. The bank

815
00:43:04.480 --> 00:43:10.239
<v Speaker 5>had a mortgage department, and mortgage bankers did the loans.

816
00:43:10.480 --> 00:43:13.239
<v Speaker 6>And then you had this I'll tell you where my

817
00:43:13.400 --> 00:43:17.119
<v Speaker 6>knowledge is coming from right now. The Beverly Hillbillies that

818
00:43:17.159 --> 00:43:19.599
<v Speaker 6>I watched as a kid. They would go to the

819
00:43:19.639 --> 00:43:23.000
<v Speaker 6>bank to talk to the banker about buying different homes

820
00:43:23.000 --> 00:43:23.559
<v Speaker 6>and stuff.

821
00:43:24.679 --> 00:43:28.199
<v Speaker 4>Yeah, right, And then here's what happened. Here's what happened.

822
00:43:28.840 --> 00:43:33.400
<v Speaker 5>The banks then either split off their mortgage divisions or

823
00:43:33.559 --> 00:43:40.320
<v Speaker 5>companies started doing just mortgages. And then you had something

824
00:43:40.320 --> 00:43:44.280
<v Speaker 5>else that happened that the companies that invested in the

825
00:43:44.360 --> 00:43:48.760
<v Speaker 5>mortgages did not want to service them. They did not

826
00:43:48.920 --> 00:43:52.639
<v Speaker 5>want to collect payments, they did want not want any

827
00:43:52.719 --> 00:43:53.199
<v Speaker 5>part of.

828
00:43:53.159 --> 00:43:54.280
<v Speaker 4>The customer part of it.

829
00:43:54.800 --> 00:43:58.000
<v Speaker 5>So they would sell off what's called the servicing arm.

830
00:43:58.400 --> 00:44:03.519
<v Speaker 5>So you could sometimes have one company that loaned the

831
00:44:03.639 --> 00:44:08.199
<v Speaker 5>money and another company that actually did the servicing.

832
00:44:08.840 --> 00:44:12.239
<v Speaker 6>So John, benefit to that, John? Or Tom, what's the

833
00:44:12.280 --> 00:44:15.639
<v Speaker 6>benefit to Like? Why sell that off simply because you

834
00:44:15.679 --> 00:44:18.199
<v Speaker 6>don't want to hire all these people or have that

835
00:44:18.280 --> 00:44:19.960
<v Speaker 6>division within your company.

836
00:44:20.440 --> 00:44:23.320
<v Speaker 5>You just don't want to buy servicing. The cash flow

837
00:44:23.360 --> 00:44:29.159
<v Speaker 5>also servicing. Servicing is a hassle. John explain how many

838
00:44:29.239 --> 00:44:31.280
<v Speaker 5>of these servicing companies work.

839
00:44:31.480 --> 00:44:33.239
<v Speaker 4>They can actually service.

840
00:44:32.880 --> 00:44:37.159
<v Speaker 5>Loans for many many many investors correct the servicing Like

841
00:44:37.239 --> 00:44:39.280
<v Speaker 5>for mortgage, mortgage.

842
00:44:38.800 --> 00:44:42.519
<v Speaker 10>Banks typically like to keep their servicing because you know,

843
00:44:42.559 --> 00:44:45.599
<v Speaker 10>the repeat clients the thing to them. But servicing is

844
00:44:46.000 --> 00:44:48.159
<v Speaker 10>a monthly it's a recurring income. And then when you

845
00:44:48.239 --> 00:44:51.800
<v Speaker 10>get non mortgage banks which became big, I think what

846
00:44:51.920 --> 00:44:55.199
<v Speaker 10>the alternative financing came along, you know, not just a

847
00:44:55.239 --> 00:44:58.199
<v Speaker 10>thirty year or fifteen year fixed anymore. That's when you

848
00:44:58.480 --> 00:45:01.360
<v Speaker 10>saw these brokers come out, and then they did not

849
00:45:01.559 --> 00:45:04.239
<v Speaker 10>have the ability to service loans, so they would sell

850
00:45:04.280 --> 00:45:08.079
<v Speaker 10>off the servicing rights and you know, the servicing rights

851
00:45:08.119 --> 00:45:12.440
<v Speaker 10>now become a big cash flow for non bank What does.

852
00:45:12.280 --> 00:45:12.880
<v Speaker 4>That mean though?

853
00:45:12.920 --> 00:45:16.599
<v Speaker 6>So if I'm if I'm a broker mark major loan broker,

854
00:45:17.119 --> 00:45:20.880
<v Speaker 6>and my understanding is someone comes to me for a loan,

855
00:45:21.079 --> 00:45:24.000
<v Speaker 6>I go out and shop a company like CMG. I

856
00:45:24.360 --> 00:45:28.119
<v Speaker 6>find different rates and find the best rates for my client,

857
00:45:28.519 --> 00:45:31.360
<v Speaker 6>and I when I go to underwriting, it's really not

858
00:45:31.719 --> 00:45:35.880
<v Speaker 6>inside of my own company, it's inside of these banks

859
00:45:35.920 --> 00:45:38.400
<v Speaker 6>I'm selling correct, right, But hold.

860
00:45:38.119 --> 00:45:41.840
<v Speaker 5>On, So here here's what you have Mark, Mark Major,

861
00:45:42.159 --> 00:45:43.159
<v Speaker 5>that's not my question.

862
00:45:43.320 --> 00:45:47.880
<v Speaker 6>So I get that done and then whatever bank owns

863
00:45:47.920 --> 00:45:50.679
<v Speaker 6>that paper now, and then that bank says, well, we're

864
00:45:50.719 --> 00:45:53.880
<v Speaker 6>not going to service it. So when they sell the servicing,

865
00:45:54.440 --> 00:45:56.159
<v Speaker 6>they still hold the loan.

866
00:45:56.039 --> 00:45:58.599
<v Speaker 4>They still hold the notes, so yes, they still hold

867
00:45:59.119 --> 00:46:04.320
<v Speaker 4>So the service pays them. Uh no, the servicer pays

868
00:46:04.360 --> 00:46:04.719
<v Speaker 4>them up.

869
00:46:04.960 --> 00:46:07.559
<v Speaker 10>Yes, they pay them a mount for that loan on

870
00:46:07.679 --> 00:46:08.960
<v Speaker 10>how quick they think.

871
00:46:08.760 --> 00:46:10.320
<v Speaker 4>That loan will pay off or not.

872
00:46:10.920 --> 00:46:14.519
<v Speaker 10>So like now with rates rates high, servicing is not

873
00:46:14.559 --> 00:46:17.119
<v Speaker 10>as much because people as soon as rates tick down, people.

874
00:46:16.960 --> 00:46:17.840
<v Speaker 4>Are going to refinance.

875
00:46:17.920 --> 00:46:18.079
<v Speaker 5>Yeah.

876
00:46:18.119 --> 00:46:21.159
<v Speaker 10>Yeah, so servicing is not worth as much. But when

877
00:46:21.280 --> 00:46:24.519
<v Speaker 10>loans were three or four percent, servicing was a big

878
00:46:24.559 --> 00:46:26.280
<v Speaker 10>right because it's gonna stay with.

879
00:46:26.280 --> 00:46:30.559
<v Speaker 4>You for seven years, ten years. So Mark scenario servicing.

880
00:46:30.440 --> 00:46:32.880
<v Speaker 10>We do, we do. We do sell some, but we

881
00:46:32.960 --> 00:46:34.559
<v Speaker 10>hold most of our servicing.

882
00:46:35.159 --> 00:46:36.320
<v Speaker 4>But but here's the point.

883
00:46:36.360 --> 00:46:39.880
<v Speaker 5>Mark Servicing can't change any part of the loan.

884
00:46:40.320 --> 00:46:42.400
<v Speaker 4>All they do is service.

885
00:46:42.480 --> 00:46:46.039
<v Speaker 5>So for example, in your scenario, Mark Major goes out

886
00:46:46.079 --> 00:46:51.639
<v Speaker 5>and finds an underwriter. The underwriter pays Mark a fee

887
00:46:51.679 --> 00:46:56.159
<v Speaker 5>for bringing them the loan. The underwriter then funds the loan.

888
00:46:56.599 --> 00:47:00.519
<v Speaker 5>That underwriter could have a servicing department, or they.

889
00:47:00.400 --> 00:47:03.320
<v Speaker 4>Could job it out. If they job out the.

890
00:47:03.360 --> 00:47:09.320
<v Speaker 5>Servicing, then the main investment is still held by the

891
00:47:09.360 --> 00:47:13.800
<v Speaker 5>banker or by the investor, and the servicing they're paid

892
00:47:13.840 --> 00:47:14.800
<v Speaker 5>for servicing it.

893
00:47:15.320 --> 00:47:17.760
<v Speaker 4>And then that's really how it works.

894
00:47:18.079 --> 00:47:22.960
<v Speaker 5>And many times the underwriter can find another servicing company

895
00:47:23.360 --> 00:47:25.920
<v Speaker 5>they don't have to stick with the same servicing company.

896
00:47:26.239 --> 00:47:30.159
<v Speaker 4>So servicing alone is very lucrative.

897
00:47:30.239 --> 00:47:35.079
<v Speaker 5>Because they're not really outlaying the capital. They're simply taking

898
00:47:35.159 --> 00:47:38.000
<v Speaker 5>care of it for someone. They're coming in to a

899
00:47:38.079 --> 00:47:42.760
<v Speaker 5>rental property and they're saying, for example, the rental property

900
00:47:42.840 --> 00:47:46.199
<v Speaker 5>would be the investor, they own the property, the servicing

901
00:47:46.239 --> 00:47:49.840
<v Speaker 5>company would be the management company collecting the rent and

902
00:47:49.920 --> 00:47:53.519
<v Speaker 5>taking care of it, and the real estate broker would

903
00:47:53.559 --> 00:47:56.119
<v Speaker 5>be the loan broker who went out and found it.

904
00:47:56.280 --> 00:48:01.599
<v Speaker 5>So you have in the mortgage industry you have three levels.

905
00:48:01.880 --> 00:48:04.119
<v Speaker 5>You have the selling of the loan, you have the

906
00:48:04.199 --> 00:48:06.880
<v Speaker 5>underwriting of the loan, and you have the servicing of

907
00:48:06.920 --> 00:48:07.320
<v Speaker 5>the loan.

908
00:48:07.760 --> 00:48:09.960
<v Speaker 4>And and CMG.

909
00:48:09.599 --> 00:48:13.360
<v Speaker 5>I think does all three of them. Many companies are

910
00:48:13.360 --> 00:48:15.760
<v Speaker 5>big enough where they fund and.

911
00:48:15.679 --> 00:48:18.840
<v Speaker 4>They service their own loans, right John, That.

912
00:48:18.880 --> 00:48:20.719
<v Speaker 10>Is correct and do and that's that's where you gotta

913
00:48:20.719 --> 00:48:24.400
<v Speaker 10>be careful because once companies starts selling off their servicing rights,

914
00:48:24.719 --> 00:48:27.320
<v Speaker 10>that usually means they're a little cash flow crunch, you

915
00:48:27.360 --> 00:48:30.559
<v Speaker 10>know type thing, because servicing, you know, it does supply

916
00:48:30.679 --> 00:48:34.920
<v Speaker 10>cash flow large you know, large intensive uh employment, you

917
00:48:34.960 --> 00:48:35.840
<v Speaker 10>know work.

918
00:48:35.960 --> 00:48:40.199
<v Speaker 5>But that is right, yeah, and so and and and

919
00:48:40.239 --> 00:48:44.800
<v Speaker 5>then there's some mortgage securities. And that's where an investor

920
00:48:45.199 --> 00:48:49.760
<v Speaker 5>buys a mortgage security. But they don't have any that's it.

921
00:48:49.960 --> 00:48:53.079
<v Speaker 5>All they know is that for this particular bond, they're

922
00:48:53.079 --> 00:48:55.000
<v Speaker 5>going to get paid a certain amount of money, and

923
00:48:55.039 --> 00:48:59.920
<v Speaker 5>then an underwriter will manage those and loan out the money.

924
00:49:00.199 --> 00:49:05.320
<v Speaker 5>Because very seldom do you have of one company that

925
00:49:05.440 --> 00:49:08.440
<v Speaker 5>loans its own money. Many times they go to the

926
00:49:08.480 --> 00:49:13.679
<v Speaker 5>open market and they sell bonds. So John with CMG,

927
00:49:14.559 --> 00:49:17.719
<v Speaker 5>that's a big enough bank, they actually do loan their

928
00:49:17.760 --> 00:49:18.639
<v Speaker 5>own money, right, we.

929
00:49:18.599 --> 00:49:20.800
<v Speaker 10>Loan our money, but then we do pull it together.

930
00:49:20.920 --> 00:49:23.880
<v Speaker 10>For example, Fannie Mae and Freddie Mack are large buyers

931
00:49:23.960 --> 00:49:27.239
<v Speaker 10>of the of the of the mortgage paper. But so

932
00:49:27.360 --> 00:49:30.400
<v Speaker 10>you could have a five percent rate, seven percent rate,

933
00:49:30.440 --> 00:49:33.360
<v Speaker 10>but you sell you know, one hundred million of that

934
00:49:33.480 --> 00:49:38.800
<v Speaker 10>paper at a weighted average, So the okay, the investor

935
00:49:38.840 --> 00:49:42.000
<v Speaker 10>itself is buying a pool of loans to do that.

936
00:49:42.599 --> 00:49:45.320
<v Speaker 5>Okay, now coming back, I want to talk to Craig,

937
00:49:45.679 --> 00:49:46.599
<v Speaker 5>who's trying.

938
00:49:46.360 --> 00:49:47.159
<v Speaker 4>To help Ruth.

939
00:49:47.679 --> 00:49:52.840
<v Speaker 5>That is a long story unto itself, Ruth and supposedly

940
00:49:53.000 --> 00:49:56.599
<v Speaker 5>Ruth is being taken advantage of buyer daughter. The daughter said,

941
00:49:56.639 --> 00:49:59.239
<v Speaker 5>I was just trying to help Ruth. And I remember

942
00:49:59.280 --> 00:50:01.960
<v Speaker 5>Mark was heavily involved in that call and had some opinions.

943
00:50:02.239 --> 00:50:04.760
<v Speaker 5>We'll come back to that and we're going to figure

944
00:50:04.800 --> 00:50:08.800
<v Speaker 5>out is Ruth being taken advantage of? Is her daughter

945
00:50:08.960 --> 00:50:11.880
<v Speaker 5>trying to rip her off? Or is her daughter trying

946
00:50:11.920 --> 00:50:15.840
<v Speaker 5>to help Ruth. This is a really complicated situation. We'll

947
00:50:15.840 --> 00:50:18.320
<v Speaker 5>talk about that and more coming up on the Troubleshooter Show.

948
00:50:18.559 --> 00:50:23.480
<v Speaker 5>Waterpros dot Net listen to this. Get rid of those plastics.

949
00:50:23.599 --> 00:50:28.800
<v Speaker 5>They're finding plastics now in wild caught fish in Colorado

950
00:50:28.920 --> 00:50:34.159
<v Speaker 5>lakes and streams. That's how pervasive microplastics are. Get them

951
00:50:34.159 --> 00:50:37.719
<v Speaker 5>out of your water with waterpros dot Net thirty nine

952
00:50:37.840 --> 00:50:41.280
<v Speaker 5>ninety five gets rid of all the plastic, the chlorine,

953
00:50:41.679 --> 00:50:44.960
<v Speaker 5>the hardness, and gets you drinking water at the kitchen,

954
00:50:44.960 --> 00:50:49.079
<v Speaker 5>sink your entire house. Get rid of forever chemicals waterpros

955
00:50:49.119 --> 00:50:56.159
<v Speaker 5>dot net. Go with a sure thing Denver's best rufer

956
00:50:56.280 --> 00:50:57.800
<v Speaker 5>excel roofing dot com.

957
00:50:57.840 --> 00:50:59.840
<v Speaker 4>You don't pay a cent until you're content.

958
00:51:03.199 --> 00:51:06.400
<v Speaker 5>Time for an insurance check up free no obligation comparison

959
00:51:06.519 --> 00:51:10.079
<v Speaker 5>call Compass Insurance paying too much your coverage at dozens

960
00:51:10.119 --> 00:51:12.840
<v Speaker 5>of insurance companies find out now three all three seven

961
00:51:12.840 --> 00:51:13.440
<v Speaker 5>to seven to one.

962
00:51:13.519 --> 00:51:13.800
<v Speaker 4>Help.

963
00:51:13.960 --> 00:51:16.599
<v Speaker 5>You'll think you're his only customer when you choose Frank

964
00:51:16.679 --> 00:51:19.119
<v Speaker 5>durand the real estate Man dot com to list your

965
00:51:19.159 --> 00:51:22.320
<v Speaker 5>home with Remax Alliance three all three nine two zero

966
00:51:22.400 --> 00:51:31.360
<v Speaker 5>sixteen twenty two. Hi Tom Martino here three three seven

967
00:51:31.400 --> 00:51:34.840
<v Speaker 5>to one three eight two five five, Welcome to the show.

968
00:51:34.880 --> 00:51:38.159
<v Speaker 5>I got a text saying, Tom H love the analogies.

969
00:51:38.280 --> 00:51:41.800
<v Speaker 5>Never really looked at the mortgage business before in this light,

970
00:51:42.320 --> 00:51:46.840
<v Speaker 5>and really it is it is like that a mortgage

971
00:51:46.880 --> 00:51:50.199
<v Speaker 5>business can be likened to the real estate business in

972
00:51:50.239 --> 00:51:53.320
<v Speaker 5>that regard, in that when you go to a broker,

973
00:51:53.840 --> 00:51:56.800
<v Speaker 5>that broker goes out in shops loans just like they're

974
00:51:56.800 --> 00:51:59.360
<v Speaker 5>going out to find a house and uh, and that

975
00:51:59.480 --> 00:52:03.079
<v Speaker 5>broker is the one finding the house. The investor owns

976
00:52:03.119 --> 00:52:07.719
<v Speaker 5>the house, and then of course the one who manages

977
00:52:07.840 --> 00:52:11.159
<v Speaker 5>the rental is the management company or the servicing company.

978
00:52:11.400 --> 00:52:14.760
<v Speaker 5>So with loans, you have an investor. You may not

979
00:52:14.920 --> 00:52:16.920
<v Speaker 5>even know who your investor is. If you have a

980
00:52:16.960 --> 00:52:19.880
<v Speaker 5>mortgage on your house, you don't really know who holds

981
00:52:19.880 --> 00:52:22.480
<v Speaker 5>that mortgage. You just know where you make your payments.

982
00:52:22.760 --> 00:52:26.679
<v Speaker 5>That's the servicing company. And then the investor could be

983
00:52:26.960 --> 00:52:31.320
<v Speaker 5>just a series of investors who bought mortgage bonds. As

984
00:52:31.480 --> 00:52:34.239
<v Speaker 5>John brought out, there are mortgage bonds that you go

985
00:52:34.280 --> 00:52:38.679
<v Speaker 5>out and buy and they pay very well, and they're

986
00:52:38.840 --> 00:52:41.400
<v Speaker 5>very good income, and they're virtually no risk.

987
00:52:42.480 --> 00:52:46.199
<v Speaker 4>Now, Craig is a friend of Ruth.

988
00:52:46.239 --> 00:52:50.440
<v Speaker 5>Now, Mark, you had some pretty strongest feelings about Ruth

989
00:52:50.480 --> 00:52:53.320
<v Speaker 5>and you I believe that you thought Ruth.

990
00:52:54.719 --> 00:52:57.000
<v Speaker 4>Was really not being genuine. Here's what happened.

991
00:52:57.039 --> 00:52:58.719
<v Speaker 6>I tell you, I've been on every side of this

992
00:52:58.840 --> 00:53:01.960
<v Speaker 6>story now because we've from both of them. I mean literally,

993
00:53:02.000 --> 00:53:04.880
<v Speaker 6>I've been on every side. I find it's so unfortunate

994
00:53:05.239 --> 00:53:09.039
<v Speaker 6>that a mother and daughter are like, you know, fire

995
00:53:09.119 --> 00:53:11.920
<v Speaker 6>and water. I find that the worst part of this. Honestly,

996
00:53:12.599 --> 00:53:13.519
<v Speaker 6>it all started.

997
00:53:13.840 --> 00:53:16.280
<v Speaker 5>It all started when a guy named Eduardo called and

998
00:53:16.320 --> 00:53:18.360
<v Speaker 5>said I did work on a house and I can't

999
00:53:18.400 --> 00:53:18.880
<v Speaker 5>get paid.

1000
00:53:19.400 --> 00:53:20.880
<v Speaker 4>And then we looked into it.

1001
00:53:21.280 --> 00:53:27.679
<v Speaker 5>Supposedly a Duardo was hired by Joanna. Joanna hired Eduardo

1002
00:53:27.800 --> 00:53:32.639
<v Speaker 5>to do a bunch of improvements on Ruth's house. Now

1003
00:53:32.760 --> 00:53:38.000
<v Speaker 5>Joanna is Ruth's daughter. Joanna says, I needed to fix

1004
00:53:38.079 --> 00:53:41.199
<v Speaker 5>up the house for my mother. She was getting out

1005
00:53:41.239 --> 00:53:44.119
<v Speaker 5>of the hospital and I needed to fix up the

1006
00:53:44.159 --> 00:53:49.320
<v Speaker 5>house for her. Ruth says, no, no, no, Joanna was

1007
00:53:49.360 --> 00:53:52.440
<v Speaker 5>trying to take over my house. She was doing these

1008
00:53:52.480 --> 00:53:58.039
<v Speaker 5>improvements for herself on my credit card without authorization, and

1009
00:53:58.079 --> 00:54:01.280
<v Speaker 5>then she moved into the house and I couldn't get

1010
00:54:01.360 --> 00:54:04.400
<v Speaker 5>rid of her. So Mark, is that basically the gist

1011
00:54:04.400 --> 00:54:11.400
<v Speaker 5>of it, I believe. So okay, now we have another perspective,

1012
00:54:11.800 --> 00:54:13.440
<v Speaker 5>and this is Dara.

1013
00:54:14.599 --> 00:54:17.840
<v Speaker 4>No excuse me, not Dar, I'm sorry. The contractors the

1014
00:54:17.920 --> 00:54:18.880
<v Speaker 4>one they called here.

1015
00:54:18.920 --> 00:54:22.239
<v Speaker 6>So the contractor called up I think it was a Guardo, right,

1016
00:54:22.400 --> 00:54:25.840
<v Speaker 6>and basically he said, hey, this I never got paid.

1017
00:54:25.880 --> 00:54:28.079
<v Speaker 6>We went in and we did all this work right,

1018
00:54:28.159 --> 00:54:30.639
<v Speaker 6>and I simply never got paid. So that's that's what

1019
00:54:30.760 --> 00:54:33.400
<v Speaker 6>it all comes down to, is the mother canceled, and

1020
00:54:34.199 --> 00:54:36.559
<v Speaker 6>that the daughter used to play EDWARDO.

1021
00:54:38.079 --> 00:54:41.360
<v Speaker 5>So right now, though it's who's telling truth. Ruth was

1022
00:54:41.480 --> 00:54:44.760
<v Speaker 5>Ruth's taking advantage of is is Joanna trying to take

1023
00:54:44.800 --> 00:54:47.239
<v Speaker 5>over Ruth's house? Ruth says, I was just trying to

1024
00:54:47.239 --> 00:54:49.960
<v Speaker 5>help my mother out, and she says and then it

1025
00:54:50.000 --> 00:54:53.039
<v Speaker 5>got deeper. Remember Mark where Ruth says, or excuse me,

1026
00:54:53.039 --> 00:54:55.400
<v Speaker 5>where Joanna says, Ruth's never been a mom.

1027
00:54:55.239 --> 00:54:57.840
<v Speaker 4>To me for the last fifty years. She's terrible.

1028
00:54:58.159 --> 00:55:00.519
<v Speaker 5>I was only trying to help her, and now she's

1029
00:55:00.519 --> 00:55:01.639
<v Speaker 5>slapping me in the face.

1030
00:55:01.960 --> 00:55:03.719
<v Speaker 4>Craig, where do you fall in all of this?

1031
00:55:03.880 --> 00:55:08.800
<v Speaker 2>Craig, Well, thank you so much for your time. Tom.

1032
00:55:09.039 --> 00:55:13.679
<v Speaker 2>I'm Ruth's close friend. We've been together for about six years,

1033
00:55:13.840 --> 00:55:18.079
<v Speaker 2>and I've been working with her through this scenario, and

1034
00:55:18.159 --> 00:55:22.760
<v Speaker 2>so I want to thank you very much for your time.

1035
00:55:23.400 --> 00:55:26.000
<v Speaker 5>But we, yeah, we don't know where we stand on

1036
00:55:26.039 --> 00:55:29.000
<v Speaker 5>this right now. We don't know who's telling the truth.

1037
00:55:30.800 --> 00:55:36.800
<v Speaker 2>Okay, Well, we can start out that Joanna, Matthew, and Jade,

1038
00:55:37.719 --> 00:55:43.280
<v Speaker 2>the three moved into her home while she was still

1039
00:55:43.400 --> 00:55:47.559
<v Speaker 2>in the hospital. We have a letter from Woodbury and

1040
00:55:47.719 --> 00:55:56.400
<v Speaker 2>Yarra representing Ruth. Attorney was Alex h u m And listen, don't.

1041
00:55:56.239 --> 00:55:59.320
<v Speaker 5>Get into all that don't please, please don't get into

1042
00:55:59.360 --> 00:56:02.440
<v Speaker 5>all that detail. Just give give us the general story

1043
00:56:02.880 --> 00:56:05.400
<v Speaker 5>is Joanna lying to us.

1044
00:56:06.760 --> 00:56:07.519
<v Speaker 2>Absolutely.

1045
00:56:10.039 --> 00:56:12.760
<v Speaker 5>So you think Joanna was trying to take the home

1046
00:56:12.760 --> 00:56:13.360
<v Speaker 5>from her mother?

1047
00:56:15.320 --> 00:56:24.000
<v Speaker 2>Yes, yes, we have evidence to that effect. And what

1048
00:56:24.119 --> 00:56:31.480
<v Speaker 2>had happened was Ruth's attorney sent Joanna a letter saying

1049
00:56:31.760 --> 00:56:38.760
<v Speaker 2>that Ruth was going through life saving heart surgery and

1050
00:56:39.000 --> 00:56:42.440
<v Speaker 2>in the meantime, Joanna said that.

1051
00:56:44.719 --> 00:56:45.519
<v Speaker 17>She would.

1052
00:56:46.840 --> 00:56:49.800
<v Speaker 2>Take care of things. We didn't know exactly what that meant,

1053
00:56:51.000 --> 00:56:56.840
<v Speaker 2>but the time that Ruth was in the hospital, Joanna

1054
00:56:57.159 --> 00:57:04.239
<v Speaker 2>just went ahead, moved right in, took advantage and hired

1055
00:57:04.800 --> 00:57:11.440
<v Speaker 2>mister Eduardo without even Ruth's consent, and started construction on

1056
00:57:11.519 --> 00:57:17.119
<v Speaker 2>the place and used Ruth's charge cards to do such.

1057
00:57:19.239 --> 00:57:20.840
<v Speaker 5>Let me ask you a question right now, Craig, I

1058
00:57:20.880 --> 00:57:21.599
<v Speaker 5>need to ask this.

1059
00:57:21.599 --> 00:57:24.320
<v Speaker 4>This is very important. Right now.

1060
00:57:25.039 --> 00:57:30.719
<v Speaker 5>The improvements have been done right, and what I want

1061
00:57:30.719 --> 00:57:31.079
<v Speaker 5>to know.

1062
00:57:31.079 --> 00:57:33.840
<v Speaker 4>Is this, where does this stand right now? Joanna?

1063
00:57:34.280 --> 00:57:37.360
<v Speaker 5>We understood from Joanna she was going to back out

1064
00:57:37.440 --> 00:57:40.000
<v Speaker 5>of this and she was just washing her.

1065
00:57:39.920 --> 00:57:40.480
<v Speaker 4>Hands of this.

1066
00:57:41.039 --> 00:57:44.280
<v Speaker 5>So why can't Ruth just live happily ever after in

1067
00:57:44.320 --> 00:57:44.719
<v Speaker 5>her home?

1068
00:57:46.880 --> 00:57:52.719
<v Speaker 2>Well, the situation is Ruth's attorney had to serve an

1069
00:57:52.760 --> 00:58:00.400
<v Speaker 2>eviction notice against Joanna, and so Joanna took advantage of

1070
00:58:00.480 --> 00:58:04.840
<v Speaker 2>Ruth in the hospital and had her signed I understand that, but.

1071
00:58:04.840 --> 00:58:07.079
<v Speaker 5>Where does it Let's talk about today.

1072
00:58:07.440 --> 00:58:11.199
<v Speaker 4>That happened in the past. What's going on today?

1073
00:58:12.800 --> 00:58:16.880
<v Speaker 2>Okay, what's going on today is finally we got Ruth

1074
00:58:17.079 --> 00:58:21.440
<v Speaker 2>into her home. Okay, she's in her home now, but

1075
00:58:21.559 --> 00:58:26.000
<v Speaker 2>she was not aware of well, once she got into

1076
00:58:26.000 --> 00:58:28.639
<v Speaker 2>her home, she was aware of all this new construction

1077
00:58:28.719 --> 00:58:32.599
<v Speaker 2>that took place. And then later restirship with the Bank

1078
00:58:32.639 --> 00:58:37.239
<v Speaker 2>of American First Bank and found out that Johanna was

1079
00:58:37.360 --> 00:58:42.679
<v Speaker 2>using her charge cards and supposedly she was paying Eduardo

1080
00:58:43.320 --> 00:58:48.559
<v Speaker 2>with Ruth's charge cards without her permission, and we found

1081
00:58:48.599 --> 00:58:52.400
<v Speaker 2>statements to that effect. And so I understand.

1082
00:58:52.400 --> 00:58:55.239
<v Speaker 5>But there were improvements done to the home. It's not

1083
00:58:55.360 --> 00:58:58.159
<v Speaker 5>like she went out and bought cosmetics. I mean, she

1084
00:58:58.360 --> 00:59:01.960
<v Speaker 5>was using the card for the benefit of the home.

1085
00:59:02.440 --> 00:59:05.800
<v Speaker 5>So Ruth benefited from all of this. So we's why

1086
00:59:05.840 --> 00:59:08.280
<v Speaker 5>I'm asking why are you calling today?

1087
00:59:08.719 --> 00:59:09.960
<v Speaker 4>Was there a new development?

1088
00:59:10.199 --> 00:59:13.800
<v Speaker 5>It seems to me Ruth's home, Ruth's house is improved,

1089
00:59:14.079 --> 00:59:15.880
<v Speaker 5>and Joanna is out of the picture.

1090
00:59:16.280 --> 00:59:19.119
<v Speaker 4>Is that not right?

1091
00:59:20.920 --> 00:59:24.920
<v Speaker 2>Well, no, Johanna is still in the picture because she

1092
00:59:26.199 --> 00:59:32.599
<v Speaker 2>has created this new demand notice with Bagley Law who

1093
00:59:32.719 --> 00:59:37.760
<v Speaker 2>is representing EDWARDO. And now what they're doing is they're

1094
00:59:38.679 --> 00:59:43.320
<v Speaker 2>charging again for the amount that was already taken out

1095
00:59:43.440 --> 00:59:45.559
<v Speaker 2>of Ruth's accounts.

1096
00:59:46.079 --> 00:59:48.760
<v Speaker 4>How are they charging it again to the credit card?

1097
00:59:51.079 --> 00:59:57.079
<v Speaker 2>Know what had happened was they went through Bagley Law in.

1098
00:59:59.559 --> 01:00:01.440
<v Speaker 4>Yeah, credit card My understanding.

1099
01:00:01.519 --> 01:00:04.599
<v Speaker 6>Hold on my understanding is the credit card sided with her,

1100
01:00:04.880 --> 01:00:07.039
<v Speaker 6>So the credit card company is now out of it.

1101
01:00:07.280 --> 01:00:09.519
<v Speaker 6>So she never ended up paying for it. The credit

1102
01:00:09.599 --> 01:00:12.239
<v Speaker 6>card company didn't pay for it. So how is this

1103
01:00:12.440 --> 01:00:14.400
<v Speaker 6>law firm getting paid?

1104
01:00:14.480 --> 01:00:18.280
<v Speaker 2>Explain that, Well, they're putting a demand letter.

1105
01:00:18.519 --> 01:00:19.440
<v Speaker 4>Okay, big deal.

1106
01:00:19.480 --> 01:00:22.039
<v Speaker 6>I think they're already past the lean if we didn't

1107
01:00:22.079 --> 01:00:23.840
<v Speaker 6>we do that, maw I'm trying to do.

1108
01:00:24.320 --> 01:00:31.320
<v Speaker 5>Listen here after okay, after the charge card was contested

1109
01:00:31.679 --> 01:00:35.639
<v Speaker 5>and the charges were given back to Ruth, he's saying

1110
01:00:35.639 --> 01:00:39.159
<v Speaker 5>that Joanna and Aduardo are now coming after her again.

1111
01:00:39.800 --> 01:00:42.440
<v Speaker 6>Yeah, I get that, but on what grounds? It's been

1112
01:00:42.480 --> 01:00:45.320
<v Speaker 6>over four months. I think it's too late to lean

1113
01:00:45.400 --> 01:00:49.599
<v Speaker 6>the property and basically she never authorized any of the repairs.

1114
01:00:49.639 --> 01:00:52.559
<v Speaker 6>I mean, we can argue the betterment are not better men,

1115
01:00:52.679 --> 01:00:54.280
<v Speaker 6>but we can argue.

1116
01:00:53.960 --> 01:00:57.719
<v Speaker 4>That the house is in better shape. But it's so weird.

1117
01:00:57.760 --> 01:01:01.199
<v Speaker 6>It's like some squatters broke in there and in redid

1118
01:01:01.199 --> 01:01:03.559
<v Speaker 6>her basement and then try to leave her with the bill.

1119
01:01:03.880 --> 01:01:07.400
<v Speaker 4>Yeah. So so here here's what I'm asking you.

1120
01:01:07.440 --> 01:01:10.760
<v Speaker 5>Call her, and I appreciate you calling Craig, but here's

1121
01:01:10.800 --> 01:01:12.800
<v Speaker 5>what I'm asking you. Here's what I'm saying to you.

1122
01:01:13.239 --> 01:01:17.920
<v Speaker 5>There's nothing they can do to Ruth. There's nothing they

1123
01:01:17.920 --> 01:01:20.440
<v Speaker 5>can do. They lost their rights to put a lean

1124
01:01:20.559 --> 01:01:23.880
<v Speaker 5>on the property. This attorney is threatening to do what

1125
01:01:24.039 --> 01:01:24.840
<v Speaker 5>to Ruth.

1126
01:01:26.960 --> 01:01:33.320
<v Speaker 2>Is threatening to take Ruth to court and say that

1127
01:01:33.400 --> 01:01:37.719
<v Speaker 2>you need to pay this bill for the construction in

1128
01:01:37.800 --> 01:01:41.079
<v Speaker 2>the home. It just wasn't the basement, it was throughout

1129
01:01:41.119 --> 01:01:46.840
<v Speaker 2>the work. How much how much we're looking about twenty

1130
01:01:46.880 --> 01:01:52.679
<v Speaker 2>seven thousand, Oh my god, yeah, Ruth act, we said

1131
01:01:52.719 --> 01:01:53.639
<v Speaker 2>twenty eight thousand.

1132
01:01:53.840 --> 01:01:57.280
<v Speaker 6>What I'm really Tom, Tom, what I'm curious about. Let's

1133
01:01:57.360 --> 01:01:59.840
<v Speaker 6>just take Let's pretend these are.

1134
01:02:00.840 --> 01:02:01.079
<v Speaker 4>One.

1135
01:02:01.400 --> 01:02:03.559
<v Speaker 6>They thought she was gonna die, so they move into

1136
01:02:03.599 --> 01:02:06.320
<v Speaker 6>the house thinking they're going to get the house. Two,

1137
01:02:06.440 --> 01:02:09.079
<v Speaker 6>they use her credit card to do all these remodels

1138
01:02:09.079 --> 01:02:11.519
<v Speaker 6>so their kids and other people can live there in

1139
01:02:11.559 --> 01:02:14.960
<v Speaker 6>the bathroom works or whatever that looks like. And then three,

1140
01:02:15.360 --> 01:02:18.880
<v Speaker 6>the mother's fine, she's back home. She literally a victim

1141
01:02:18.960 --> 01:02:22.039
<v Speaker 6>because they wouldn't leave, and I do believe that happened.

1142
01:02:22.400 --> 01:02:24.639
<v Speaker 6>And now they're trying to stick her with the bill

1143
01:02:24.920 --> 01:02:26.920
<v Speaker 6>when they stole her credit card to pay for it.

1144
01:02:27.000 --> 01:02:30.559
<v Speaker 6>So the question is, how do you think a judge

1145
01:02:30.679 --> 01:02:31.599
<v Speaker 6>would look at this?

1146
01:02:33.559 --> 01:02:37.039
<v Speaker 5>Well, okay, I think that that's going to be up

1147
01:02:37.079 --> 01:02:38.000
<v Speaker 5>for court grabs.

1148
01:02:38.039 --> 01:02:39.440
<v Speaker 4>I mean I don't think.

1149
01:02:39.679 --> 01:02:42.719
<v Speaker 5>I think that the daughter, Joanna, doesn't have a leg

1150
01:02:42.800 --> 01:02:44.320
<v Speaker 5>to stand on at this point.

1151
01:02:44.719 --> 01:02:45.679
<v Speaker 4>I don't see.

1152
01:02:45.440 --> 01:02:48.599
<v Speaker 5>What this attorney thinks they can do. The problem is

1153
01:02:49.079 --> 01:02:53.360
<v Speaker 5>Ruth needs to take or defend herself otherwise they might

1154
01:02:53.400 --> 01:02:56.280
<v Speaker 5>get a default judgment against her. And then that in

1155
01:02:56.320 --> 01:02:59.079
<v Speaker 5>itself can become a lean mark. Even though it's not

1156
01:02:59.159 --> 01:03:01.719
<v Speaker 5>a lean for the mcare services, it can be a

1157
01:03:01.800 --> 01:03:02.840
<v Speaker 5>lean for money owed.

1158
01:03:03.199 --> 01:03:05.079
<v Speaker 4>Yeah, if there's let me ask.

1159
01:03:04.920 --> 01:03:08.480
<v Speaker 5>You something, Craig, does Ruth owe any money on this house?

1160
01:03:08.519 --> 01:03:09.920
<v Speaker 4>Does she have a loan on this house?

1161
01:03:11.440 --> 01:03:14.039
<v Speaker 2>No, it's free and clear. And I also Ruth just

1162
01:03:14.159 --> 01:03:21.320
<v Speaker 2>handed me a text that Joanna, uh there sure, and

1163
01:03:21.760 --> 01:03:26.440
<v Speaker 2>it's well no, this is important. So after yesterday's events,

1164
01:03:26.519 --> 01:03:29.480
<v Speaker 2>and you have openly admitted on my character on radio

1165
01:03:29.559 --> 01:03:33.000
<v Speaker 2>for the world to hear. You thought you had legal problems,

1166
01:03:33.360 --> 01:03:35.599
<v Speaker 2>Well you didn't count on this actually knowing me.

1167
01:03:36.119 --> 01:03:37.239
<v Speaker 15>You think you have problems?

1168
01:03:37.320 --> 01:03:38.840
<v Speaker 4>Wait now, wait will you?

1169
01:03:39.000 --> 01:03:39.119
<v Speaker 16>Uh?

1170
01:03:40.000 --> 01:03:43.840
<v Speaker 2>Tom Martinez sees all the information you might want to.

1171
01:03:43.880 --> 01:03:44.960
<v Speaker 4>Hide under the rock.

1172
01:03:45.360 --> 01:03:48.199
<v Speaker 2>You called out or cut the heads off of snakes.

1173
01:03:49.159 --> 01:03:53.599
<v Speaker 2>Your hand was played well, but your applications and implications.

1174
01:03:53.719 --> 01:03:55.760
<v Speaker 4>All right, I gotta take you. Listen, you got a

1175
01:03:55.760 --> 01:03:58.519
<v Speaker 4>hold up a bit, got a giving you That house

1176
01:03:58.639 --> 01:04:01.039
<v Speaker 4>is just the best? All right?

1177
01:04:01.239 --> 01:04:04.559
<v Speaker 5>You hold on, though, we really have to seriously figure out.

1178
01:04:04.400 --> 01:04:04.880
<v Speaker 4>What to do.

1179
01:04:05.280 --> 01:04:07.519
<v Speaker 5>I think we should try to get Joanna back on.

1180
01:04:07.639 --> 01:04:10.280
<v Speaker 5>She said she was gonna she was gonna walk away

1181
01:04:10.320 --> 01:04:10.719
<v Speaker 5>from this.

1182
01:04:10.679 --> 01:04:11.440
<v Speaker 4>Didn't she Mark?

1183
01:04:11.679 --> 01:04:14.039
<v Speaker 6>Didn't she say she was back in Washington. The whole

1184
01:04:14.119 --> 01:04:16.480
<v Speaker 6>thing is insane. But here's the bottom line. If they

1185
01:04:16.559 --> 01:04:19.400
<v Speaker 6>bring her to court, she's gonna have a chance to defend.

1186
01:04:19.800 --> 01:04:23.280
<v Speaker 6>I'm not necessarily sure this woman owes anything. Although I

1187
01:04:23.320 --> 01:04:27.199
<v Speaker 6>would say this to Craig because apparently he's talking to

1188
01:04:27.280 --> 01:04:30.639
<v Speaker 6>Ruth right there. If literally the house has been brought

1189
01:04:30.719 --> 01:04:34.159
<v Speaker 6>up in value twenty eight thousand for this work, I

1190
01:04:34.280 --> 01:04:34.800
<v Speaker 6>don't know.

1191
01:04:34.719 --> 01:04:39.280
<v Speaker 4>If I would even fight any of it. Anyway, Hang on,

1192
01:04:39.400 --> 01:04:41.719
<v Speaker 4>we got more coming up on the televisioner show.

1193
01:04:43.280 --> 01:04:46.519
<v Speaker 5>Go with a Sure Thing, Denver's Best Rufer Excel Roofing

1194
01:04:46.639 --> 01:04:47.199
<v Speaker 5>dot com.

1195
01:04:47.239 --> 01:04:49.280
<v Speaker 4>You don't pay a cent until you're content.

1196
01:04:52.639 --> 01:04:55.840
<v Speaker 5>Time for an insurance check up free, no obligation. In comparison,

1197
01:04:55.960 --> 01:04:59.480
<v Speaker 5>call Compass Insurance paying too much your coverage at dozens

1198
01:04:59.519 --> 01:05:02.280
<v Speaker 5>of insurance companies find out now three all three seven

1199
01:05:02.360 --> 01:05:05.159
<v Speaker 5>seven to one help. You'll think you're his only customer

1200
01:05:05.199 --> 01:05:07.480
<v Speaker 5>when you choose Frank durand the real estate Man dot

1201
01:05:07.480 --> 01:05:10.800
<v Speaker 5>com to list your home with Remax Alliance three all

1202
01:05:10.840 --> 01:05:19.280
<v Speaker 5>three nine two zero sixteen twenty two. Hi Tom Martino,

1203
01:05:19.400 --> 01:05:23.599
<v Speaker 5>your troubleshooter three O three seven one three talk seven

1204
01:05:23.679 --> 01:05:27.639
<v Speaker 5>one three eight two five five. So this, this mother

1205
01:05:27.800 --> 01:05:32.519
<v Speaker 5>daughter thing has just got me. I don't know, you know,

1206
01:05:33.320 --> 01:05:35.360
<v Speaker 5>here's what we have found in the past, and I'm

1207
01:05:35.400 --> 01:05:37.199
<v Speaker 5>sure you're going to back me up on this mark.

1208
01:05:38.440 --> 01:05:41.400
<v Speaker 5>Nothing is ever as good or bad as people tell you,

1209
01:05:42.119 --> 01:05:45.280
<v Speaker 5>and there's always truth on each side and lies on

1210
01:05:45.360 --> 01:05:49.400
<v Speaker 5>each side. I don't think you know we've ever heard

1211
01:05:49.519 --> 01:05:53.800
<v Speaker 5>something where family is involved like this, where there's all

1212
01:05:53.880 --> 01:06:01.360
<v Speaker 5>truth or all fiction. Hey, Craig, I want to help Ruth,

1213
01:06:01.400 --> 01:06:03.880
<v Speaker 5>but I'm not sure there's much we can do. She's

1214
01:06:03.920 --> 01:06:07.800
<v Speaker 5>gonna have to hire an attorney to defend herself. If this, listen,

1215
01:06:09.159 --> 01:06:13.039
<v Speaker 5>who is actually coming after Ruth? Is it Joanna her

1216
01:06:13.199 --> 01:06:17.280
<v Speaker 5>daughter or the contractor who is actually coming after her?

1217
01:06:18.760 --> 01:06:19.920
<v Speaker 2>It's both of them.

1218
01:06:20.440 --> 01:06:24.360
<v Speaker 4>It's just a demand letter. Listen, Tom, you know this.

1219
01:06:24.599 --> 01:06:27.559
<v Speaker 6>I can call up a thousand attorneys right now in

1220
01:06:27.639 --> 01:06:32.280
<v Speaker 6>pay them whatever their hourly is and demand anything from anybody.

1221
01:06:35.960 --> 01:06:37.519
<v Speaker 4>Okay, I'm okay.

1222
01:06:38.320 --> 01:06:41.639
<v Speaker 6>And on top of that, Craig, it's my understanding that

1223
01:06:41.719 --> 01:06:44.159
<v Speaker 6>the daughter is flat broke and lives in a car.

1224
01:06:44.440 --> 01:06:45.880
<v Speaker 4>Is there any validity to that.

1225
01:06:47.800 --> 01:06:51.159
<v Speaker 2>No, there's no validity to that. She's living off of

1226
01:06:51.280 --> 01:06:55.639
<v Speaker 2>some relatives for free. We're not exactly sure where she is.

1227
01:06:55.960 --> 01:06:58.199
<v Speaker 6>Do you think these relatives are going to pay four

1228
01:06:58.280 --> 01:07:01.000
<v Speaker 6>or five hundred bucks an hour for an Ernie to

1229
01:07:01.119 --> 01:07:03.679
<v Speaker 6>go after twenty eight thousand, where it's going to cost

1230
01:07:03.719 --> 01:07:06.920
<v Speaker 6>him fifty thousand dollars just to even come closer.

1231
01:07:07.000 --> 01:07:10.599
<v Speaker 5>First of all, first of all, here's what I don't

1232
01:07:10.639 --> 01:07:14.360
<v Speaker 5>understand Joanna. Why would Joanne spend money to go after

1233
01:07:14.440 --> 01:07:16.079
<v Speaker 5>money for the contractor?

1234
01:07:16.440 --> 01:07:17.800
<v Speaker 4>This is all on a eduardo.

1235
01:07:18.400 --> 01:07:21.039
<v Speaker 5>I don't know what Joanne is going after For God's sakes,

1236
01:07:21.079 --> 01:07:22.280
<v Speaker 5>there's nothing to go after.

1237
01:07:22.719 --> 01:07:25.079
<v Speaker 4>Joanne is out of the house, Ruth is in the house.

1238
01:07:26.119 --> 01:07:26.800
<v Speaker 4>Ruth should just.

1239
01:07:26.719 --> 01:07:29.159
<v Speaker 5>Go about her merry business and forget about all this.

1240
01:07:30.159 --> 01:07:33.360
<v Speaker 5>Do they actually say they're filing a lawsuit? Have they

1241
01:07:33.400 --> 01:07:34.679
<v Speaker 5>filed a lawsuit or not?

1242
01:07:37.119 --> 01:07:40.880
<v Speaker 2>Okay, they went through a Bagley Law firm out of Lakewood.

1243
01:07:41.400 --> 01:07:45.920
<v Speaker 2>They presented the demand letter. I talked to Ellen at Bagley,

1244
01:07:45.960 --> 01:07:50.000
<v Speaker 2>who's absolutely delightful, by the way, and she said that

1245
01:07:50.159 --> 01:07:52.599
<v Speaker 2>Ruth needs to hire an attorney.

1246
01:07:53.440 --> 01:07:55.039
<v Speaker 4>That's probably good advice.

1247
01:07:55.320 --> 01:07:55.519
<v Speaker 8>Four.

1248
01:07:56.599 --> 01:07:58.280
<v Speaker 2>Yeah, I think that's probably good advice.

1249
01:07:58.840 --> 01:08:00.840
<v Speaker 4>Can you send us a cop of that letter?

1250
01:08:03.960 --> 01:08:05.440
<v Speaker 2>Sure, I'd be glad to do that.

1251
01:08:06.360 --> 01:08:08.440
<v Speaker 5>And I just wanted to why don't you do it

1252
01:08:08.519 --> 01:08:12.599
<v Speaker 5>right now before before we continue? Before we continue, maybe

1253
01:08:12.639 --> 01:08:15.760
<v Speaker 5>you should send us this letter and Katschina or Mark?

1254
01:08:16.039 --> 01:08:19.119
<v Speaker 4>Did we have a number for uh Joanna the daughter?

1255
01:08:19.479 --> 01:08:23.039
<v Speaker 4>We should Tom? What's that?

1256
01:08:24.079 --> 01:08:26.279
<v Speaker 9>We should have a number for Joanna?

1257
01:08:26.359 --> 01:08:27.399
<v Speaker 4>We called her last week.

1258
01:08:27.479 --> 01:08:30.840
<v Speaker 5>Yeah, maybe maybe we should try to get Joanna on again.

1259
01:08:30.920 --> 01:08:31.520
<v Speaker 4>Let's do that.

1260
01:08:31.800 --> 01:08:34.640
<v Speaker 5>Hold just hold this for now. I mean, really, there's

1261
01:08:34.680 --> 01:08:40.159
<v Speaker 5>no sense rehashing it. Here's the bottom line. Ruth claims

1262
01:08:40.600 --> 01:08:46.239
<v Speaker 5>her daughter, Joanna tried to steal her house.

1263
01:08:48.760 --> 01:08:51.880
<v Speaker 4>I mean, that's it in a nutshell, and we have

1264
01:08:52.000 --> 01:08:55.680
<v Speaker 4>more recording to her. The whole thing is nuts man.

1265
01:08:55.720 --> 01:08:58.439
<v Speaker 6>I feel like we're running a Jerry Springer episode when this,

1266
01:08:58.920 --> 01:08:59.880
<v Speaker 6>When this comes on, I.

1267
01:09:00.079 --> 01:09:06.000
<v Speaker 5>Know, go with a sure thing. Denver's Best rufer Excel

1268
01:09:06.119 --> 01:09:08.760
<v Speaker 5>Roofing dot com. You don't pay a cent until you're

1269
01:09:08.800 --> 01:09:14.439
<v Speaker 5>content than time for an insurance check up free no

1270
01:09:14.560 --> 01:09:18.920
<v Speaker 5>obligation comparison call Compass Insurance paying too much your coverage

1271
01:09:18.920 --> 01:09:21.560
<v Speaker 5>at dozens of insurance companies find out now three all

1272
01:09:21.640 --> 01:09:24.119
<v Speaker 5>three seven seven to one help. You'll think you're his

1273
01:09:24.279 --> 01:09:26.880
<v Speaker 5>only customer when you choose Frank durand the real estate

1274
01:09:26.920 --> 01:09:30.199
<v Speaker 5>Man dot com to list your home with Remax Alliance

1275
01:09:30.399 --> 01:09:39.479
<v Speaker 5>three oh three nine two zero sixteen twenty two. Hi

1276
01:09:39.600 --> 01:09:42.199
<v Speaker 5>Tom Martino here three oh three seven one three talks

1277
01:09:42.199 --> 01:09:43.800
<v Speaker 5>seven one three eight.

1278
01:09:43.560 --> 01:09:44.560
<v Speaker 4>Two five five.

1279
01:09:44.920 --> 01:09:47.479
<v Speaker 5>Have you had enough of Ruth and her daughter and

1280
01:09:47.560 --> 01:09:50.680
<v Speaker 5>all of that saga. Well, I'm telling you we're gonna

1281
01:09:50.680 --> 01:09:52.920
<v Speaker 5>revisit it coming up in the next hour. We're gonna

1282
01:09:52.920 --> 01:09:56.039
<v Speaker 5>get Joanna on again to give her side of the story.

1283
01:09:56.439 --> 01:09:59.920
<v Speaker 4>But basically it's and then we have a lot.

1284
01:09:59.800 --> 01:10:02.199
<v Speaker 5>Of real estate, believe it or not, some text on

1285
01:10:02.279 --> 01:10:06.439
<v Speaker 5>real estate on marketing and selling homes, many people are

1286
01:10:06.479 --> 01:10:09.319
<v Speaker 5>being told to hold off, and they want to know

1287
01:10:09.399 --> 01:10:10.399
<v Speaker 5>should they hold off?

1288
01:10:10.720 --> 01:10:11.960
<v Speaker 4>What is the story there?

1289
01:10:12.359 --> 01:10:19.520
<v Speaker 5>And then on mortgages in general, people want to know

1290
01:10:20.199 --> 01:10:23.960
<v Speaker 5>if they're going to move out of their home and

1291
01:10:24.000 --> 01:10:28.159
<v Speaker 5>they're going to rent it out, should they get a

1292
01:10:28.279 --> 01:10:32.600
<v Speaker 5>non owner occupied loan or if they're still in the home,

1293
01:10:33.000 --> 01:10:36.159
<v Speaker 5>should they get a regular loan and then just not

1294
01:10:36.319 --> 01:10:38.920
<v Speaker 5>say anything when they move out? John, what is the

1295
01:10:39.039 --> 01:10:42.800
<v Speaker 5>rule on that? If someone is going to refine. Now,

1296
01:10:42.920 --> 01:10:44.640
<v Speaker 5>let's say, and they're.

1297
01:10:44.439 --> 01:10:46.720
<v Speaker 4>Going to and they need the cash out of that.

1298
01:10:46.720 --> 01:10:50.319
<v Speaker 5>House to buy another one, but they plan on renting

1299
01:10:50.399 --> 01:10:53.199
<v Speaker 5>the one they're in, do they have to disclose that?

1300
01:10:53.600 --> 01:10:56.359
<v Speaker 5>What is the rule on non owner occupied loans?

1301
01:10:56.439 --> 01:10:57.920
<v Speaker 4>I mean tough to call.

1302
01:10:58.039 --> 01:11:01.279
<v Speaker 10>I mean you take we don't have to disclose it

1303
01:11:01.279 --> 01:11:04.279
<v Speaker 10>because they're still living, there's still their primary residence. When

1304
01:11:04.319 --> 01:11:06.600
<v Speaker 10>you go to closing, you sign the ten oh three

1305
01:11:06.720 --> 01:11:10.199
<v Speaker 10>or the application that states this is your primary residence.

1306
01:11:11.960 --> 01:11:14.800
<v Speaker 10>If their new purchase is going to go to the

1307
01:11:14.880 --> 01:11:18.920
<v Speaker 10>same place as their cash out, you know that there's

1308
01:11:19.079 --> 01:11:21.600
<v Speaker 10>good chance that company is gonna or the underwriters going

1309
01:11:21.680 --> 01:11:24.880
<v Speaker 10>to say, hey, you know, how are you buying this

1310
01:11:25.279 --> 01:11:27.840
<v Speaker 10>with that? And you're still saying you live there, you know,

1311
01:11:28.159 --> 01:11:31.279
<v Speaker 10>So it's it's it's.

1312
01:11:31.960 --> 01:11:34.319
<v Speaker 5>Is there a big Is there a big difference in

1313
01:11:34.479 --> 01:11:38.279
<v Speaker 5>rate between an occupied and a non owner occupied.

1314
01:11:38.520 --> 01:11:40.359
<v Speaker 10>There is a lot of it is depending on the

1315
01:11:40.359 --> 01:11:43.039
<v Speaker 10>loan to value. And most of the time people use

1316
01:11:43.079 --> 01:11:46.159
<v Speaker 10>their primary they turned it into a rental, so typically

1317
01:11:46.159 --> 01:11:49.359
<v Speaker 10>it's not a problem. You know, most most primary residents

1318
01:11:49.439 --> 01:11:50.920
<v Speaker 10>end up becoming rental incomes.

1319
01:11:51.239 --> 01:11:54.479
<v Speaker 5>Go with a sure thing Denver's Best roofer Excel Roofing

1320
01:11:54.560 --> 01:11:55.159
<v Speaker 5>dot com.

1321
01:11:55.199 --> 01:11:57.680
<v Speaker 4>You don't pay a cent until your content.

1322
01:12:00.600 --> 01:12:03.800
<v Speaker 5>Time for an insurance check up free no obligation comparison

1323
01:12:03.920 --> 01:12:07.479
<v Speaker 5>call Compass Insurance paying too much your coverage at dozens

1324
01:12:07.479 --> 01:12:10.239
<v Speaker 5>of insurance companies find out Now three oh three seven

1325
01:12:10.319 --> 01:12:13.319
<v Speaker 5>seven one help. You'll think you're his only customer when

1326
01:12:13.359 --> 01:12:15.840
<v Speaker 5>you choose Frank durand the real estate Man dot com

1327
01:12:15.840 --> 01:12:19.000
<v Speaker 5>to list your home with Remax Alliance three oh three

1328
01:12:19.039 --> 01:12:21.399
<v Speaker 5>nine two zero sixteen twenty two.

1329
01:12:26.159 --> 01:12:35.039
<v Speaker 1>Ripped News need so you don't have come runous as

1330
01:12:35.119 --> 01:12:36.119
<v Speaker 1>fast as the can.

1331
01:12:37.039 --> 01:12:39.359
<v Speaker 4>No shooter's gonna help come.

1332
01:12:40.880 --> 01:12:47.520
<v Speaker 17>This is the troubleshooter show. No Tom Martino, Hey.

1333
01:12:47.439 --> 01:12:50.159
<v Speaker 5>Tom Martino here, Welcome to the show. Three oh three

1334
01:12:50.199 --> 01:12:53.760
<v Speaker 5>seven one three talk seven one three eight two five five.

1335
01:12:53.800 --> 01:12:56.399
<v Speaker 5>This hour brought to you by Dan McKenzie McKenzie Law.

1336
01:12:56.720 --> 01:13:01.560
<v Speaker 5>If you're looking for a will, probate, avoiding, pro bait, trust,

1337
01:13:01.920 --> 01:13:05.319
<v Speaker 5>anything to do with the state planning, McKenzie can take

1338
01:13:05.359 --> 01:13:07.920
<v Speaker 5>care of it for you. He's a great guy and

1339
01:13:07.960 --> 01:13:11.560
<v Speaker 5>he has a boutique law firm meaning person to person

1340
01:13:11.680 --> 01:13:18.520
<v Speaker 5>contact always McKenzie Law, Dan McKenzie A three three COO

1341
01:13:18.520 --> 01:13:26.520
<v Speaker 5>plans A three three coo plans. Okay, now I'm going

1342
01:13:26.560 --> 01:13:30.039
<v Speaker 5>to uh are we gonna get Joanna on Kaschina?

1343
01:13:30.560 --> 01:13:33.399
<v Speaker 18>So I did speak with her, she no longer wishes

1344
01:13:33.479 --> 01:13:39.079
<v Speaker 18>to come on the show. I'm gonna basically referred as

1345
01:13:39.119 --> 01:13:44.920
<v Speaker 18>to her attorney, I'm gonna put a pull up, Okay, good.

1346
01:13:45.159 --> 01:13:49.560
<v Speaker 4>I don't believe that she can just ignore this.

1347
01:13:49.880 --> 01:13:55.439
<v Speaker 5>But I also don't believe that Joanna and the contractor

1348
01:13:56.199 --> 01:14:00.680
<v Speaker 5>are working together. There there's no way that a judge

1349
01:14:00.680 --> 01:14:04.199
<v Speaker 5>would let I mean, why would they sue together. They're

1350
01:14:04.279 --> 01:14:08.000
<v Speaker 5>not even suing for the same thing. Joanna, She's not

1351
01:14:08.159 --> 01:14:12.119
<v Speaker 5>the one out any money. So, Craig, are you sure

1352
01:14:12.199 --> 01:14:15.920
<v Speaker 5>that letter. Does the attorney say in that letter? And

1353
01:14:15.920 --> 01:14:18.199
<v Speaker 5>by the way, Kashina, did he send us that letter?

1354
01:14:20.119 --> 01:14:21.840
<v Speaker 4>Oh? Hey, does that letter?

1355
01:14:22.880 --> 01:14:25.520
<v Speaker 6>Hold on real quick, Craig, why don't you guys send

1356
01:14:25.600 --> 01:14:28.199
<v Speaker 6>us some pictures of the work that was done in

1357
01:14:28.279 --> 01:14:31.920
<v Speaker 6>the house, like the basement finished in the bathroom.

1358
01:14:32.520 --> 01:14:37.560
<v Speaker 5>And also, does the letter say from the attorney that

1359
01:14:37.600 --> 01:14:42.119
<v Speaker 5>the attorney represents ed Eduardo and Joanna?

1360
01:14:44.800 --> 01:14:48.560
<v Speaker 2>The letter just says that it represents Ed Loreno. But

1361
01:14:48.680 --> 01:14:50.680
<v Speaker 2>we believe that there's a relationship.

1362
01:14:51.239 --> 01:14:51.960
<v Speaker 4>Oh who cares?

1363
01:14:52.039 --> 01:14:55.119
<v Speaker 5>Yeah, but I don't care what you believe. That's exactly

1364
01:14:55.159 --> 01:14:57.159
<v Speaker 5>what I thought. Eduardo wants to be paid.

1365
01:14:58.800 --> 01:15:01.199
<v Speaker 2>Okay, well here's something now too. I just wanted to

1366
01:15:01.239 --> 01:15:01.600
<v Speaker 2>say this.

1367
01:15:01.960 --> 01:15:04.640
<v Speaker 5>Joanna has nothing to Joanna has nothing to do with

1368
01:15:04.680 --> 01:15:08.039
<v Speaker 5>that letter. Joanna is not suing her mom a. Eduardo's

1369
01:15:08.119 --> 01:15:09.640
<v Speaker 5>suing to get paid.

1370
01:15:11.840 --> 01:15:14.279
<v Speaker 2>Well, I think there's more to it in that. It

1371
01:15:14.319 --> 01:15:18.840
<v Speaker 2>looks like there's a kickback scheme. We've got evidence of that.

1372
01:15:21.279 --> 01:15:23.840
<v Speaker 5>Wait, Craig, Craig, Craig, Craig, hold on, I'm gonna know.

1373
01:15:24.000 --> 01:15:26.800
<v Speaker 5>I'm not letting people. I'm not letting people do Diary

1374
01:15:26.920 --> 01:15:29.239
<v Speaker 5>of the Mouth. I want to know you said a

1375
01:15:29.359 --> 01:15:32.600
<v Speaker 5>kickback scheme. Explain what that means and tell me the

1376
01:15:32.600 --> 01:15:33.359
<v Speaker 5>evidence you have.

1377
01:15:33.479 --> 01:15:40.279
<v Speaker 2>Go ahead, Okay, Well, we've got Ruth went to Bank

1378
01:15:40.319 --> 01:15:43.760
<v Speaker 2>of America and First Bank, and we're finding out that

1379
01:15:43.840 --> 01:15:49.760
<v Speaker 2>there's money being uh paid to EDWARDO and it rose

1380
01:15:50.000 --> 01:15:53.880
<v Speaker 2>right back around and it's being reimversed at Joanna.

1381
01:15:54.760 --> 01:15:56.680
<v Speaker 4>We've we've got Craig, Craig.

1382
01:15:56.720 --> 01:15:59.880
<v Speaker 5>Hold on, Craig, where is the money being paid to

1383
01:16:00.079 --> 01:16:00.760
<v Speaker 5>or draw from?

1384
01:16:00.800 --> 01:16:01.800
<v Speaker 4>What account?

1385
01:16:04.239 --> 01:16:07.199
<v Speaker 2>Uh it was from? Was it originally from Visa and

1386
01:16:07.239 --> 01:16:09.880
<v Speaker 2>Bank of America? Your account?

1387
01:16:09.560 --> 01:16:16.119
<v Speaker 4>Yeah? First Bank, it's so Craig, yes, sir, Okay, hold on.

1388
01:16:16.600 --> 01:16:20.520
<v Speaker 5>So you say that you can show transfers to a

1389
01:16:20.640 --> 01:16:22.039
<v Speaker 5>Duardo from Ruth?

1390
01:16:22.239 --> 01:16:22.960
<v Speaker 4>Is that correct?

1391
01:16:25.439 --> 01:16:29.199
<v Speaker 2>From Eduardo U to Jolanna.

1392
01:16:28.560 --> 01:16:36.359
<v Speaker 5>From Ruth to Eduardo. You just told me you can show.

1393
01:16:38.640 --> 01:16:38.960
<v Speaker 4>Craig.

1394
01:16:39.159 --> 01:16:43.279
<v Speaker 5>Follow me here, Okay, it's not that difficult. You just

1395
01:16:43.399 --> 01:16:47.239
<v Speaker 5>said that you had evidence of a kickback scheme. You

1396
01:16:47.359 --> 01:16:51.399
<v Speaker 5>have no evidence of anything. You said there are payments

1397
01:16:51.439 --> 01:16:53.960
<v Speaker 5>coming out of Ruth's account and going.

1398
01:16:53.720 --> 01:16:57.000
<v Speaker 4>Back to Joanna. Prove that. Go ahead, prove.

1399
01:16:56.800 --> 01:17:06.720
<v Speaker 2>It no there being funneled to Borgia. Excuse me, Eduardo,

1400
01:17:07.920 --> 01:17:11.000
<v Speaker 2>it's anyway, we've got evidence to that wall.

1401
01:17:11.079 --> 01:17:12.000
<v Speaker 1>No no, no, no.

1402
01:17:11.800 --> 01:17:15.000
<v Speaker 6>No, no no no, Craig, Craig, Craig, you said there

1403
01:17:15.119 --> 01:17:18.520
<v Speaker 6>was a kickback scheme. I am sick and tired of

1404
01:17:18.680 --> 01:17:19.880
<v Speaker 6>people running out.

1405
01:17:19.680 --> 01:17:24.279
<v Speaker 5>The mouth without evidence. Now, Craig, a kickback scheme. You

1406
01:17:24.520 --> 01:17:28.640
<v Speaker 5>said payments was going, payments were going from Ruth to

1407
01:17:28.760 --> 01:17:32.119
<v Speaker 5>a Duardo and then back to Joanna. I want to

1408
01:17:32.159 --> 01:17:35.560
<v Speaker 5>know what evidence do you have that a Duardo is

1409
01:17:35.680 --> 01:17:37.520
<v Speaker 5>kicking back money to Joanna?

1410
01:17:37.880 --> 01:17:39.560
<v Speaker 4>What evidence do you have?

1411
01:17:41.600 --> 01:17:45.119
<v Speaker 2>Okay, I don't have that specific sheet in front of me.

1412
01:17:45.319 --> 01:17:48.640
<v Speaker 2>I will find it when I'm working with Ruth.

1413
01:17:48.960 --> 01:17:50.560
<v Speaker 4>What evidence would that be, though?

1414
01:17:50.680 --> 01:17:53.960
<v Speaker 5>Tell me tell me what evidence it would be, even

1415
01:17:54.000 --> 01:17:55.359
<v Speaker 5>if you don't have it in front of you.

1416
01:17:55.680 --> 01:17:57.159
<v Speaker 4>What evidence exists?

1417
01:18:01.600 --> 01:18:05.720
<v Speaker 5>Well, Ruth, I want you to tell me what proof

1418
01:18:05.760 --> 01:18:09.239
<v Speaker 5>you have that Eduardo is kicking back money to Joanna.

1419
01:18:11.800 --> 01:18:16.359
<v Speaker 12>Well, the bank statement that he was talking.

1420
01:18:16.560 --> 01:18:17.920
<v Speaker 4>What does the bank statement show?

1421
01:18:20.399 --> 01:18:23.199
<v Speaker 12>That's exactly what it shows? The money running back?

1422
01:18:23.319 --> 01:18:28.880
<v Speaker 4>What does it show? What does it show, Ruth?

1423
01:18:29.399 --> 01:18:35.800
<v Speaker 5>It does it show that Eduardo was writing checks to Joanna?

1424
01:18:37.560 --> 01:18:42.960
<v Speaker 12>I don't Well, that is Craig saying it. He is

1425
01:18:43.520 --> 01:18:46.520
<v Speaker 12>more professional in that line of work than I have

1426
01:18:46.640 --> 01:18:47.119
<v Speaker 12>ever been.

1427
01:18:48.239 --> 01:18:51.960
<v Speaker 5>Okay, let's let these people go. I've had about enough

1428
01:18:52.000 --> 01:18:56.079
<v Speaker 5>of it. Okay, I really had enough of this. This

1429
01:18:56.119 --> 01:19:00.880
<v Speaker 5>is ridiculous. This is totally ridiculous, and in fact, I

1430
01:19:00.880 --> 01:19:02.800
<v Speaker 5>don't think I've done this in a long time, but

1431
01:19:03.760 --> 01:19:06.199
<v Speaker 5>I think that basically.

1432
01:19:06.159 --> 01:19:16.359
<v Speaker 4>They deserve the uh, the old uh, the dinger. I

1433
01:19:16.439 --> 01:19:21.079
<v Speaker 4>blowed him up. I blowed him up. I did. I

1434
01:19:21.119 --> 01:19:24.079
<v Speaker 4>blowed him up. You suicided him.

1435
01:19:24.399 --> 01:19:27.840
<v Speaker 5>I blewed him up. I blewed him up, blowed him up. Listen,

1436
01:19:28.960 --> 01:19:32.039
<v Speaker 5>this is ridiculous. You know how many people call this

1437
01:19:32.119 --> 01:19:34.560
<v Speaker 5>show on a daily basis saying they have evidence of

1438
01:19:34.600 --> 01:19:36.479
<v Speaker 5>stuff and they have nothing.

1439
01:19:37.279 --> 01:19:38.640
<v Speaker 4>I'm just so tired of it.

1440
01:19:38.960 --> 01:19:44.119
<v Speaker 5>People imagine that they have things what Ruth has here.

1441
01:19:44.640 --> 01:19:47.000
<v Speaker 5>This is what it's going to boil down to, really

1442
01:19:47.039 --> 01:19:50.239
<v Speaker 5>and truly, Let's look at Duardo did work on a

1443
01:19:50.239 --> 01:19:53.319
<v Speaker 5>home and did not get paid. Now he lost his

1444
01:19:53.520 --> 01:19:56.479
<v Speaker 5>right to put a lien on the house. That's why

1445
01:19:56.520 --> 01:20:00.159
<v Speaker 5>he has an attorney writing to Ruth. But they're going

1446
01:20:00.199 --> 01:20:01.840
<v Speaker 5>to have a tough time collecting.

1447
01:20:02.720 --> 01:20:02.880
<v Speaker 4>Now.

1448
01:20:02.920 --> 01:20:07.159
<v Speaker 5>There is something called betterment meaning or it's also called

1449
01:20:08.399 --> 01:20:14.199
<v Speaker 5>quantum marrow. It you got value for something you could

1450
01:20:14.199 --> 01:20:20.560
<v Speaker 5>be held responsible to pay for it, But that is

1451
01:20:20.840 --> 01:20:28.159
<v Speaker 5>really really difficult, especially if Ruth was incapacitated in the

1452
01:20:28.239 --> 01:20:33.479
<v Speaker 5>hospital and did not give approval for the work. All right,

1453
01:20:33.560 --> 01:20:38.640
<v Speaker 5>let's switch our gears to real estate. We have a

1454
01:20:38.720 --> 01:20:44.600
<v Speaker 5>question here Frank Duran, the real estate man Stephanie Thomas,

1455
01:20:46.359 --> 01:20:53.159
<v Speaker 5>and we have questions on fix and flips. Question is

1456
01:20:54.359 --> 01:20:58.079
<v Speaker 5>are there any buys out there for fix and flips

1457
01:20:58.920 --> 01:21:00.920
<v Speaker 5>or is this a dying.

1458
01:21:00.800 --> 01:21:01.520
<v Speaker 4>Art right now?

1459
01:21:02.279 --> 01:21:06.560
<v Speaker 5>Right now in this market, Tom, I run it someone

1460
01:21:06.680 --> 01:21:08.680
<v Speaker 5>was considering, go ahead.

1461
01:21:08.720 --> 01:21:09.520
<v Speaker 4>Oh I'm sorry.

1462
01:21:09.720 --> 01:21:11.680
<v Speaker 7>I run it to them from time to time, But

1463
01:21:11.920 --> 01:21:13.920
<v Speaker 7>nowhere near what we saw back in two thousand and

1464
01:21:13.920 --> 01:21:14.960
<v Speaker 7>eight through twenty eleven.

1465
01:21:15.039 --> 01:21:15.680
<v Speaker 4>Not even close.

1466
01:21:16.600 --> 01:21:19.800
<v Speaker 5>You know what you get because they're just too expensive,

1467
01:21:19.920 --> 01:21:22.560
<v Speaker 5>right well, yeah, price have gone up.

1468
01:21:22.600 --> 01:21:25.399
<v Speaker 7>And of course back then, Tom, you remember we had

1469
01:21:25.399 --> 01:21:28.720
<v Speaker 7>around twenty seven thousand homes on the market. Right now,

1470
01:21:28.720 --> 01:21:30.520
<v Speaker 7>I think we're sitting around eleven or twelve thousand. We

1471
01:21:30.560 --> 01:21:32.560
<v Speaker 7>just don't have the inventory which we had back in

1472
01:21:32.560 --> 01:21:33.239
<v Speaker 7>that timeframe.

1473
01:21:35.520 --> 01:21:37.800
<v Speaker 4>What is the average time on market in Denver?

1474
01:21:38.319 --> 01:21:41.239
<v Speaker 7>So right now, for residential properties we show it as

1475
01:21:41.279 --> 01:21:44.199
<v Speaker 7>thirty seven days. For single family homes it's thirty four days,

1476
01:21:44.199 --> 01:21:47.239
<v Speaker 7>and for attached properties it's forty six days.

1477
01:21:48.239 --> 01:21:49.359
<v Speaker 4>How about price range.

1478
01:21:49.560 --> 01:21:54.119
<v Speaker 6>That's everything, But let's break down like under seven hundred

1479
01:21:54.159 --> 01:21:55.359
<v Speaker 6>and over seven hundred.

1480
01:21:55.520 --> 01:21:56.439
<v Speaker 4>Is there a big difference?

1481
01:21:56.479 --> 01:22:00.720
<v Speaker 7>Frank, Well, you know the average right now for residential

1482
01:22:00.720 --> 01:22:03.560
<v Speaker 7>all residential seven twenty two, seven ninety, the medians sitting

1483
01:22:03.560 --> 01:22:04.560
<v Speaker 7>around six oh seven.

1484
01:22:04.600 --> 01:22:06.479
<v Speaker 4>But here's the funny park that's so amazing.

1485
01:22:06.520 --> 01:22:09.119
<v Speaker 7>Oh my gosh, you know, but single family homes, not

1486
01:22:09.159 --> 01:22:11.760
<v Speaker 7>including attached properties. The average right now, according to d

1487
01:22:11.880 --> 01:22:13.960
<v Speaker 7>Mars eight oh four one one five, eight hundred and

1488
01:22:13.960 --> 01:22:15.239
<v Speaker 7>four thousand, one hundred and fifteen.

1489
01:22:17.680 --> 01:22:20.560
<v Speaker 5>Do you remember when if you were looking at if

1490
01:22:20.640 --> 01:22:23.039
<v Speaker 5>you were looking at a seven hundred thousand dollars home,

1491
01:22:23.079 --> 01:22:24.359
<v Speaker 5>you were looking at a mansion.

1492
01:22:24.760 --> 01:22:28.960
<v Speaker 6>Oh my god, our first home out here, Clark Farms, Parker, Colorado,

1493
01:22:29.479 --> 01:22:34.520
<v Speaker 6>nineteen ninety three or four, brand new, brand new, US home,

1494
01:22:34.880 --> 01:22:40.680
<v Speaker 6>one hundred and ten thousand dollars, brand new, Tom.

1495
01:22:40.720 --> 01:22:42.119
<v Speaker 4>I remember it was a car right now.

1496
01:22:42.199 --> 01:22:44.479
<v Speaker 7>When I sold my first home, this is way back

1497
01:22:44.520 --> 01:22:47.159
<v Speaker 7>in the early nineties, it was for around two hundred

1498
01:22:47.159 --> 01:22:49.000
<v Speaker 7>and fifty thousand dollars, and I thought I was selling

1499
01:22:49.000 --> 01:22:51.399
<v Speaker 7>a mansion. It was such a big house. That house

1500
01:22:51.399 --> 01:22:53.840
<v Speaker 7>today is worth over a million dollars. But it to

1501
01:22:53.920 --> 01:22:56.239
<v Speaker 7>me was incredible to sell my first home at two

1502
01:22:56.319 --> 01:22:57.239
<v Speaker 7>hundred fifty thousand dollars.

1503
01:22:57.239 --> 01:23:02.359
<v Speaker 5>Home Now, someone has a very big question.

1504
01:23:02.199 --> 01:23:03.760
<v Speaker 4>I want to get to on commissions.

1505
01:23:04.119 --> 01:23:07.479
<v Speaker 5>They're very confused about lawsuits and about the board of

1506
01:23:07.520 --> 01:23:10.279
<v Speaker 5>realtors and about what they're reading. We'll talk about that

1507
01:23:10.319 --> 01:23:13.000
<v Speaker 5>and more coming up on the Troubleshooter Show three oh

1508
01:23:13.039 --> 01:23:21.079
<v Speaker 5>three seven one three A two five five. Go with

1509
01:23:21.159 --> 01:23:24.760
<v Speaker 5>a sure thing Denver's Best roofer Excel Roofing dot com.

1510
01:23:24.800 --> 01:23:28.039
<v Speaker 4>You don't pay a cent until you're content than.

1511
01:23:30.159 --> 01:23:33.359
<v Speaker 5>Time for an insurance check up free no obligation comparison

1512
01:23:33.479 --> 01:23:37.039
<v Speaker 5>call Compass Insurance paying too much your coverage at dozens

1513
01:23:37.079 --> 01:23:39.800
<v Speaker 5>of insurance companies find out now three oh three seven

1514
01:23:39.920 --> 01:23:42.720
<v Speaker 5>seven to one help. You'll think you're his only customer

1515
01:23:42.760 --> 01:23:45.000
<v Speaker 5>when you choose Frank durand the real estate Man dot

1516
01:23:45.039 --> 01:23:48.319
<v Speaker 5>com to list your home with Remax Alliance three oh

1517
01:23:48.399 --> 01:23:56.279
<v Speaker 5>three nine two zero sixteen twenty two. Hi Tom Martino

1518
01:23:56.359 --> 01:23:58.560
<v Speaker 5>here three O three seven one three talks seven one

1519
01:23:58.560 --> 01:24:01.239
<v Speaker 5>three eight two five five. Your new Home Innovations will

1520
01:24:01.279 --> 01:24:05.439
<v Speaker 5>give you the most beautiful showers with porcelain porcelain walls.

1521
01:24:05.479 --> 01:24:07.680
<v Speaker 4>Think about that solid porcelain.

1522
01:24:07.920 --> 01:24:10.600
<v Speaker 5>They're made in Veneer sheets that look beautiful with no

1523
01:24:10.760 --> 01:24:13.159
<v Speaker 5>maintenance whatsoever. They can do it in two or three

1524
01:24:13.199 --> 01:24:15.640
<v Speaker 5>days and you have months to pay with no interest.

1525
01:24:15.840 --> 01:24:18.760
<v Speaker 5>Find out more about their financing options and their beautiful

1526
01:24:18.760 --> 01:24:23.319
<v Speaker 5>options for showers that they convert that ugly shub the

1527
01:24:23.439 --> 01:24:27.960
<v Speaker 5>shower tubcombo into a beautiful rectangle shower made for your movements.

1528
01:24:28.039 --> 01:24:30.680
<v Speaker 5>Renew Home Innovations dot com three oh three nine zero

1529
01:24:30.760 --> 01:24:32.920
<v Speaker 5>four to two thousand. So in the studio we have

1530
01:24:33.000 --> 01:24:36.079
<v Speaker 5>John Clays with CMG Financial doing mortgage. We have Frank

1531
01:24:36.119 --> 01:24:39.159
<v Speaker 5>durand in the real estate man Stephanie Thomas with Stephanie

1532
01:24:39.159 --> 01:24:42.279
<v Speaker 5>Thomas ri or stephaniear dot com.

1533
01:24:42.359 --> 01:24:44.359
<v Speaker 4>Frankdurand the real estate man dot com.

1534
01:24:44.439 --> 01:24:47.840
<v Speaker 5>Hey, here's what we're asking this person and as well

1535
01:24:47.840 --> 01:24:50.560
<v Speaker 5>as I am, they're confused. They want to know what

1536
01:24:50.720 --> 01:24:55.720
<v Speaker 5>really changed with these lawsuits about commissions. They've heard all

1537
01:24:55.800 --> 01:24:57.119
<v Speaker 5>about the lawsuits.

1538
01:24:57.560 --> 01:24:59.479
<v Speaker 4>What exactly happened?

1539
01:25:00.279 --> 01:25:00.439
<v Speaker 2>Now?

1540
01:25:00.520 --> 01:25:05.000
<v Speaker 5>Can anyone explain it in plain English? What the lawsuits

1541
01:25:05.039 --> 01:25:09.720
<v Speaker 5>were about and what changes, if any, or how does

1542
01:25:09.760 --> 01:25:15.039
<v Speaker 5>it stand as far as real estate commissions. I guess

1543
01:25:15.079 --> 01:25:19.520
<v Speaker 5>they feel like that there was some price fixing can

1544
01:25:19.560 --> 01:25:22.920
<v Speaker 5>anyone explain it? I have to admit I don't fully

1545
01:25:23.079 --> 01:25:26.359
<v Speaker 5>understand the exact nature of the lawsuits.

1546
01:25:26.399 --> 01:25:30.359
<v Speaker 7>Yet what was the Gnar settlement? So, guys, this was

1547
01:25:30.399 --> 01:25:33.720
<v Speaker 7>a class action lawsuit in Missouri. And my understanding is

1548
01:25:33.760 --> 01:25:36.159
<v Speaker 7>it was an agent that had a home listed and

1549
01:25:36.800 --> 01:25:39.439
<v Speaker 7>he told a seller he should probably reduce the price

1550
01:25:39.439 --> 01:25:41.159
<v Speaker 7>in order to get it moved. The seller says, look,

1551
01:25:41.159 --> 01:25:43.079
<v Speaker 7>if I have to drop it by X amount of money,

1552
01:25:43.079 --> 01:25:45.520
<v Speaker 7>then I want to lower the co op you're offering

1553
01:25:45.520 --> 01:25:48.640
<v Speaker 7>to the broker. And my understanding is he told him

1554
01:25:48.680 --> 01:25:50.319
<v Speaker 7>that we're not allowed to do that once we've offered

1555
01:25:50.319 --> 01:25:52.960
<v Speaker 7>that commission. So that's where it had started. And I

1556
01:25:52.960 --> 01:25:55.760
<v Speaker 7>can tell you, guys, in Colorado we've always been very transparent.

1557
01:25:55.800 --> 01:25:57.800
<v Speaker 7>In fact, I would say I would go as far

1558
01:25:57.840 --> 01:25:59.920
<v Speaker 7>as to say that Colorado's led the way with Contra.

1559
01:26:00.199 --> 01:26:03.000
<v Speaker 7>We've always been very transparent what we offer. But the

1560
01:26:03.000 --> 01:26:06.079
<v Speaker 7>way it works now is in the MLS, where before

1561
01:26:06.319 --> 01:26:09.119
<v Speaker 7>we advertise what the co op was, whatever that was,

1562
01:26:09.680 --> 01:26:11.880
<v Speaker 7>now we're not allowed to do that. So what happens

1563
01:26:11.920 --> 01:26:14.439
<v Speaker 7>is when a buyer agent writes an offer, they will

1564
01:26:14.479 --> 01:26:16.279
<v Speaker 7>put in the offer what they're asking to be paid.

1565
01:26:16.279 --> 01:26:18.960
<v Speaker 7>That's a point of negotiation, and the seller may or

1566
01:26:18.960 --> 01:26:19.800
<v Speaker 7>may not agree to that.

1567
01:26:19.840 --> 01:26:22.239
<v Speaker 4>And to be honest, I've seen this all over the board.

1568
01:26:22.319 --> 01:26:25.239
<v Speaker 7>I saw one particular one where the seller offered a

1569
01:26:25.319 --> 01:26:28.800
<v Speaker 7>lesser co op and the buyer covered the rest of

1570
01:26:28.840 --> 01:26:31.439
<v Speaker 7>their buyer agency fee, so it could be negotiated that way.

1571
01:26:31.840 --> 01:26:33.520
<v Speaker 7>I've seen some sellers say I don't want to pay

1572
01:26:33.520 --> 01:26:35.479
<v Speaker 7>any co op, but there's pros and cons to that.

1573
01:26:36.359 --> 01:26:38.600
<v Speaker 7>Some of them say, look, I want all hands on board.

1574
01:26:38.760 --> 01:26:41.199
<v Speaker 7>Let's offer what we feel as a fair co op

1575
01:26:41.279 --> 01:26:43.560
<v Speaker 7>to generate as much demand as we can.

1576
01:26:43.680 --> 01:26:46.199
<v Speaker 5>And Frank, I want to go one step I want

1577
01:26:46.199 --> 01:26:48.840
<v Speaker 5>to go one step back. Let's talk about in general,

1578
01:26:49.479 --> 01:26:51.640
<v Speaker 5>you use the word co op as if everyone knows it.

1579
01:26:51.640 --> 01:26:52.720
<v Speaker 4>And it's not your fault.

1580
01:26:52.760 --> 01:26:54.960
<v Speaker 5>A lot of us do this, So let's talk about

1581
01:26:54.960 --> 01:26:59.199
<v Speaker 5>this first and foremost. When Frank or Stephanie sell a

1582
01:26:59.359 --> 01:27:04.319
<v Speaker 5>property for a buyer, excuse me, for a seller, they

1583
01:27:04.439 --> 01:27:09.199
<v Speaker 5>make there is a commission that is paid. Now, that

1584
01:27:09.239 --> 01:27:14.840
<v Speaker 5>commission is not set by law, it is not set

1585
01:27:15.399 --> 01:27:21.600
<v Speaker 5>by anything. It is an open negotiation. So normally what

1586
01:27:21.920 --> 01:27:25.239
<v Speaker 5>used to happen there would be a commission, let's say

1587
01:27:25.600 --> 01:27:30.560
<v Speaker 5>like seven percent, right, So if someone if you had

1588
01:27:30.600 --> 01:27:35.279
<v Speaker 5>a lawn sign and you were listing this property and

1589
01:27:35.479 --> 01:27:40.119
<v Speaker 5>advertising the property and you met a buyer's agent there

1590
01:27:40.640 --> 01:27:44.319
<v Speaker 5>and they had a customer, would that commission let's just

1591
01:27:44.399 --> 01:27:48.039
<v Speaker 5>take the very basics first, then we'll get into the nuances.

1592
01:27:49.039 --> 01:27:53.039
<v Speaker 5>When you had someone bring a buyer to you and

1593
01:27:53.079 --> 01:27:57.800
<v Speaker 5>that was a sale, was that seven percent split three

1594
01:27:57.840 --> 01:28:01.199
<v Speaker 5>and a half and three and a half.

1595
01:28:01.239 --> 01:28:04.800
<v Speaker 8>It's ultimately would have been split what you agreed to

1596
01:28:04.920 --> 01:28:07.399
<v Speaker 8>your seller in the initial listing contract.

1597
01:28:07.720 --> 01:28:08.760
<v Speaker 4>So that didn't happen.

1598
01:28:08.880 --> 01:28:14.680
<v Speaker 6>To understand that I'm talking about, I'm talking about in general,

1599
01:28:15.039 --> 01:28:16.359
<v Speaker 6>just in general.

1600
01:28:16.600 --> 01:28:18.319
<v Speaker 5>Was it split fifty to fifty?

1601
01:28:18.520 --> 01:28:21.520
<v Speaker 4>Usually when a buyer came to you.

1602
01:28:23.079 --> 01:28:24.800
<v Speaker 8>Like like I was just saying it's going to be split,

1603
01:28:24.840 --> 01:28:27.279
<v Speaker 8>But it wasn't necessarily a fifty to fifty. You know,

1604
01:28:27.560 --> 01:28:30.560
<v Speaker 8>it's ultimately whatever you guys decided. And I've seen it

1605
01:28:30.600 --> 01:28:33.039
<v Speaker 8>where listing agents might you know, have had a higher

1606
01:28:33.119 --> 01:28:35.920
<v Speaker 8>percentage due to marketing costs or something like that. But

1607
01:28:36.119 --> 01:28:39.399
<v Speaker 8>ultimately it's what was at you know, what was agreed to,

1608
01:28:39.640 --> 01:28:41.359
<v Speaker 8>Okay in the Colorado contract.

1609
01:28:42.760 --> 01:28:47.239
<v Speaker 5>Okay, so then when they split, let's just whatever the

1610
01:28:47.279 --> 01:28:48.680
<v Speaker 5>split was, there was.

1611
01:28:48.680 --> 01:28:50.680
<v Speaker 4>A split commission part of it.

1612
01:28:50.600 --> 01:28:53.239
<v Speaker 5>Went to the listing agent, part of it went to

1613
01:28:53.279 --> 01:28:54.199
<v Speaker 5>the buying agent.

1614
01:28:54.319 --> 01:28:56.199
<v Speaker 4>If there was a buying agent.

1615
01:28:56.359 --> 01:28:59.840
<v Speaker 5>Then when the buyer gets that commission, when the buyer's

1616
01:29:00.079 --> 01:29:04.279
<v Speaker 5>agent or broker gets that commission, it's up to them

1617
01:29:04.399 --> 01:29:07.159
<v Speaker 5>how they split it with their individual agent and all

1618
01:29:07.199 --> 01:29:11.680
<v Speaker 5>of that. That has nothing to do with a contract

1619
01:29:12.159 --> 01:29:14.600
<v Speaker 5>on the selling side, isn't that true?

1620
01:29:15.279 --> 01:29:15.720
<v Speaker 4>Correct?

1621
01:29:15.840 --> 01:29:18.720
<v Speaker 8>The buyer's agent would have an agreement with their brokerage

1622
01:29:18.880 --> 01:29:21.880
<v Speaker 8>on whatever their personal splits were, so that has nothing

1623
01:29:21.920 --> 01:29:23.760
<v Speaker 8>to do with the sulker or the listing agent.

1624
01:29:24.239 --> 01:29:28.600
<v Speaker 5>Now, when we talk about co op, what is co

1625
01:29:28.680 --> 01:29:33.039
<v Speaker 5>op means when someone brings a buyer to you, the

1626
01:29:33.079 --> 01:29:36.600
<v Speaker 5>part that you pay them is called the co op.

1627
01:29:36.720 --> 01:29:37.520
<v Speaker 4>Is that true?

1628
01:29:38.520 --> 01:29:41.560
<v Speaker 8>We actually were calling it a co op. That's actually

1629
01:29:41.680 --> 01:29:44.840
<v Speaker 8>been changed in our contract. Now, co op was just

1630
01:29:44.960 --> 01:29:49.159
<v Speaker 8>reference to having a cooperating broker come in, essentially the

1631
01:29:49.199 --> 01:29:49.880
<v Speaker 8>buyer's agent.

1632
01:29:49.960 --> 01:29:51.359
<v Speaker 9>So that's what it was referenced to.

1633
01:29:53.199 --> 01:29:56.399
<v Speaker 5>Okay, So when you guys go and list a home,

1634
01:29:56.800 --> 01:30:00.640
<v Speaker 5>Let's say you come to list my home right now, Frank, or.

1635
01:30:02.319 --> 01:30:03.239
<v Speaker 4>You list my home.

1636
01:30:03.840 --> 01:30:09.199
<v Speaker 5>In that contract, do you specify the amount of commission

1637
01:30:09.760 --> 01:30:11.239
<v Speaker 5>that you expect to get.

1638
01:30:11.600 --> 01:30:14.880
<v Speaker 7>Most definitely, Tom, it's broken down and we go through

1639
01:30:14.880 --> 01:30:16.600
<v Speaker 7>this where it's very easy to understand it.

1640
01:30:16.760 --> 01:30:18.239
<v Speaker 4>It's very transparent.

1641
01:30:20.800 --> 01:30:25.600
<v Speaker 5>Now, in that contract, would you say, seller agrees to

1642
01:30:25.640 --> 01:30:27.600
<v Speaker 5>sell property for X amount of commission?

1643
01:30:27.720 --> 01:30:31.159
<v Speaker 4>Is that's how it's written basically? Yes?

1644
01:30:33.479 --> 01:30:38.159
<v Speaker 5>Okay, Now let's just say you negotiate a six percent commission.

1645
01:30:39.399 --> 01:30:43.039
<v Speaker 5>So I know as a seller, I am going to

1646
01:30:43.159 --> 01:30:48.239
<v Speaker 5>pay six percent for my house to be sold. But

1647
01:30:48.399 --> 01:30:52.359
<v Speaker 5>I don't have any say in how that six percent

1648
01:30:53.000 --> 01:30:56.479
<v Speaker 5>is broken down. If you want to only give one

1649
01:30:56.600 --> 01:31:01.239
<v Speaker 5>percent to a co op broker, that's up to you

1650
01:31:01.439 --> 01:31:04.399
<v Speaker 5>and that co op broker. Do I don't really have

1651
01:31:04.520 --> 01:31:07.880
<v Speaker 5>anything to say about that, do I? Once my contract

1652
01:31:08.000 --> 01:31:11.359
<v Speaker 5>is written for a certain percentage, I don't really have

1653
01:31:11.439 --> 01:31:12.920
<v Speaker 5>any control over that, do I?

1654
01:31:13.479 --> 01:31:14.960
<v Speaker 4>Well, Tom, here's the thing about it.

1655
01:31:15.159 --> 01:31:17.640
<v Speaker 7>I've seen sellers where they offer a co op in

1656
01:31:17.640 --> 01:31:20.279
<v Speaker 7>the list or or the broker compensation. I've said co

1657
01:31:20.359 --> 01:31:23.880
<v Speaker 7>op Burger compensation, where all of a sudden you get

1658
01:31:23.920 --> 01:31:26.960
<v Speaker 7>an offer on the table and that agent. Sometimes, if

1659
01:31:27.000 --> 01:31:30.520
<v Speaker 7>the deal gets competitive, I've seen them ask for less

1660
01:31:30.600 --> 01:31:33.479
<v Speaker 7>of a compensation than what the seller was willing to offer.

1661
01:31:33.560 --> 01:31:36.560
<v Speaker 7>So that becomes a point in negotiation and I've seen

1662
01:31:36.600 --> 01:31:38.840
<v Speaker 7>many seller say, g Okay, that's good, we'll take that.

1663
01:31:39.039 --> 01:31:41.399
<v Speaker 7>So that's all just really a point in negotiation.

1664
01:31:43.479 --> 01:31:46.960
<v Speaker 5>So there is no standard commission anymore none, you know, Tom,

1665
01:31:47.000 --> 01:31:48.000
<v Speaker 5>there really never was.

1666
01:31:49.199 --> 01:31:52.920
<v Speaker 7>You know, it's always been transparent, I think, and this

1667
01:31:53.039 --> 01:31:56.439
<v Speaker 7>is just my professional opinion. I believe in Missouri, had

1668
01:31:56.479 --> 01:31:58.600
<v Speaker 7>they had contracts like we have in Colorado, I don't

1669
01:31:58.600 --> 01:32:04.079
<v Speaker 7>think that lawsuit whatever or come into play.

1670
01:32:04.319 --> 01:32:06.880
<v Speaker 4>So are you telling me that forever a bit?

1671
01:32:06.880 --> 01:32:10.680
<v Speaker 6>Why did it affect contracts and why did it affect

1672
01:32:10.720 --> 01:32:11.359
<v Speaker 6>anything here?

1673
01:32:11.479 --> 01:32:14.319
<v Speaker 4>Then it just affected all real estate. Mark, it just did.

1674
01:32:14.359 --> 01:32:16.920
<v Speaker 7>It just created such a big splash and it becomes

1675
01:32:16.960 --> 01:32:18.760
<v Speaker 7>such a big class action lawsuit.

1676
01:32:18.800 --> 01:32:20.159
<v Speaker 4>It just got everybody involved.

1677
01:32:20.680 --> 01:32:25.960
<v Speaker 7>I just think more transparency would have prevented that.

1678
01:32:26.159 --> 01:32:28.560
<v Speaker 5>I mean, Mark, it was so big that they had

1679
01:32:28.560 --> 01:32:33.039
<v Speaker 5>to pay millions and millions. The National Association of Realtors

1680
01:32:33.079 --> 01:32:36.520
<v Speaker 5>had to pay millions. A half a billion dollars, wasn't

1681
01:32:36.560 --> 01:32:38.600
<v Speaker 5>it in damages?

1682
01:32:39.279 --> 01:32:41.239
<v Speaker 4>It was huge time. I don't know the exact amount.

1683
01:32:41.439 --> 01:32:42.439
<v Speaker 4>I just know it was huge.

1684
01:32:42.439 --> 01:32:45.520
<v Speaker 7>Some people had settled, others fought it further, but in

1685
01:32:45.560 --> 01:32:47.000
<v Speaker 7>the end it was a big settlement.

1686
01:32:49.439 --> 01:32:53.479
<v Speaker 5>So what you're saying is forever in Colorado. There was

1687
01:32:53.560 --> 01:32:56.479
<v Speaker 5>never a standard commission built into contracts.

1688
01:32:56.520 --> 01:32:57.159
<v Speaker 4>Ever, it was.

1689
01:32:57.199 --> 01:33:01.479
<v Speaker 7>Always negotiable time, always, And I did hear some sources

1690
01:33:01.520 --> 01:33:04.560
<v Speaker 7>on TV say no more this commission or that commission.

1691
01:33:04.600 --> 01:33:07.079
<v Speaker 7>And quite honestly, there was just never a set fee.

1692
01:33:07.079 --> 01:33:09.800
<v Speaker 7>It was always negotiable between the agent and their cellar.

1693
01:33:11.479 --> 01:33:12.960
<v Speaker 4>But weren't you frowned upon?

1694
01:33:13.520 --> 01:33:17.000
<v Speaker 5>I was told one time that if someone charged less

1695
01:33:17.039 --> 01:33:20.840
<v Speaker 5>than a certain commission, they were frowned upon by their colleagues.

1696
01:33:21.439 --> 01:33:23.319
<v Speaker 4>Is that did that used to be the case?

1697
01:33:25.000 --> 01:33:28.520
<v Speaker 7>Well, I've never felt that personally. What we've always been

1698
01:33:28.560 --> 01:33:31.600
<v Speaker 7>told is never discuss, never try to price fix. You're

1699
01:33:31.640 --> 01:33:34.680
<v Speaker 7>not supposed to commission fix, which we stay away from.

1700
01:33:35.399 --> 01:33:35.920
<v Speaker 4>I don't.

1701
01:33:36.119 --> 01:33:42.159
<v Speaker 6>I don't another alter in uh sly Dell. That did

1702
01:33:42.279 --> 01:33:45.960
<v Speaker 6>not show me a couple homes that I ended up

1703
01:33:46.000 --> 01:33:48.920
<v Speaker 6>finding on Zillo and sending over to her to show us.

1704
01:33:49.399 --> 01:33:52.279
<v Speaker 6>And the reason she didn't show them to me is

1705
01:33:52.439 --> 01:33:54.960
<v Speaker 6>the co op was so little on them, and to me,

1706
01:33:55.199 --> 01:33:56.319
<v Speaker 6>that sucks.

1707
01:33:58.399 --> 01:34:02.640
<v Speaker 4>Yeah, that surely does. That does? Okay, we have more.

1708
01:34:02.439 --> 01:34:05.039
<v Speaker 5>Coming up on the Troubleshooter show three O three seven, one,

1709
01:34:05.039 --> 01:34:12.319
<v Speaker 5>three eight, two five five Go with a sure thing

1710
01:34:12.439 --> 01:34:15.239
<v Speaker 5>Denver's best roofer Excel Roofing dot com.

1711
01:34:15.279 --> 01:34:19.439
<v Speaker 4>You don't pay a cent until you're content, wait.

1712
01:34:20.680 --> 01:34:23.880
<v Speaker 5>Time for an insurance check up free no obligation comparison

1713
01:34:24.000 --> 01:34:27.560
<v Speaker 5>call Compass Insurance paying too much your coverage at dozens

1714
01:34:27.560 --> 01:34:30.319
<v Speaker 5>of insurance companies find out now three all three seven

1715
01:34:30.399 --> 01:34:33.199
<v Speaker 5>seven to one help. You'll think you're his only customer

1716
01:34:33.239 --> 01:34:35.520
<v Speaker 5>when you choose Frank durand the real estate Man dot

1717
01:34:35.520 --> 01:34:38.840
<v Speaker 5>com to list your home with Remax Alliance three all

1718
01:34:38.880 --> 01:34:45.840
<v Speaker 5>three nine two zero sixteen twenty two. Hi Tom Martino

1719
01:34:45.920 --> 01:34:49.079
<v Speaker 5>here three O three seven one three talk seven one

1720
01:34:49.159 --> 01:34:52.880
<v Speaker 5>three eight two five five. What's on your mind today?

1721
01:34:53.039 --> 01:34:54.840
<v Speaker 5>How can we help you? We ask that each and

1722
01:34:54.880 --> 01:34:59.199
<v Speaker 5>every day. So getting back to some real estate related texts,

1723
01:34:59.760 --> 01:35:04.920
<v Speaker 5>uh this one oh oh. Somebody wants to know if

1724
01:35:04.960 --> 01:35:09.079
<v Speaker 5>they're listing a home, what are some of the improvements

1725
01:35:10.079 --> 01:35:12.399
<v Speaker 5>they They heard me say one time, and I went

1726
01:35:12.439 --> 01:35:14.520
<v Speaker 5>back and tried to find what I said about this,

1727
01:35:15.279 --> 01:35:18.039
<v Speaker 5>that there are some improvements that would be better left

1728
01:35:18.479 --> 01:35:22.119
<v Speaker 5>to the new owners and their imagination than trying to

1729
01:35:22.199 --> 01:35:25.880
<v Speaker 5>fulfill their dreams or their wishes. In other words, before

1730
01:35:25.920 --> 01:35:30.119
<v Speaker 5>you list a home, what improvements would you do now?

1731
01:35:30.199 --> 01:35:32.800
<v Speaker 4>I have one that I think.

1732
01:35:32.600 --> 01:35:35.359
<v Speaker 5>Personally I would do, and I want you guys to

1733
01:35:35.399 --> 01:35:38.640
<v Speaker 5>weigh in on this since you have way more experience

1734
01:35:38.720 --> 01:35:42.560
<v Speaker 5>showing homes. But I have always felt when you walk

1735
01:35:42.600 --> 01:35:47.199
<v Speaker 5>into a home and you see ugly, terrible you know,

1736
01:35:47.600 --> 01:35:53.680
<v Speaker 5>worn or stain carpets, they're terrible, or hardwood floors that

1737
01:35:53.800 --> 01:35:58.039
<v Speaker 5>are really chewed up or not looking good. I think floors,

1738
01:35:58.239 --> 01:36:00.640
<v Speaker 5>in my opinion, are in important.

1739
01:36:00.880 --> 01:36:02.600
<v Speaker 4>Guys, what do you think.

1740
01:36:02.520 --> 01:36:06.319
<v Speaker 5>If you had to pick improvements to do before listing

1741
01:36:06.359 --> 01:36:07.039
<v Speaker 5>a home.

1742
01:36:07.159 --> 01:36:11.279
<v Speaker 7>What would you say they are? I would definitely say

1743
01:36:11.319 --> 01:36:13.680
<v Speaker 7>floors for sure. I would also say kitchens are a

1744
01:36:13.680 --> 01:36:16.399
<v Speaker 7>big deal to people. But the floors you walk into

1745
01:36:16.399 --> 01:36:20.920
<v Speaker 7>that carpet stained or trashed. Either price it to accommodate

1746
01:36:21.000 --> 01:36:24.000
<v Speaker 7>that somehow, or yeah, do something to the buyer's eye,

1747
01:36:24.000 --> 01:36:26.159
<v Speaker 7>because I'll tell you these buyers today in this market,

1748
01:36:26.520 --> 01:36:28.880
<v Speaker 7>they tend to be more price sensitive because the interest

1749
01:36:28.920 --> 01:36:31.199
<v Speaker 7>rates are higher and costs are higher, and then they

1750
01:36:31.239 --> 01:36:32.920
<v Speaker 7>go in the house, they're calculating, g I'm gonna have

1751
01:36:32.960 --> 01:36:34.760
<v Speaker 7>to do this too, So if you can get it

1752
01:36:34.800 --> 01:36:36.960
<v Speaker 7>more prepared for the buyer's eye, I think in the end,

1753
01:36:37.439 --> 01:36:39.439
<v Speaker 7>and most price segments, depending on the area.

1754
01:36:39.800 --> 01:36:41.520
<v Speaker 4>You'll get bigger bang for your buck that way. But

1755
01:36:41.560 --> 01:36:43.079
<v Speaker 4>if you try to price it lower.

1756
01:36:43.159 --> 01:36:46.800
<v Speaker 6>Let's say the flooring's five thousand, I mean that's still

1757
01:36:47.159 --> 01:36:49.640
<v Speaker 6>when someone walks in and looks at that property, it

1758
01:36:49.680 --> 01:36:52.560
<v Speaker 6>still looks like hell. So I mean even if that

1759
01:36:52.800 --> 01:36:56.560
<v Speaker 6>five thousands priced in, I would say mentally, that doesn't

1760
01:36:56.600 --> 01:36:58.560
<v Speaker 6>help because the property looks like crap.

1761
01:36:58.680 --> 01:37:00.800
<v Speaker 7>Well, good point, because I had one I sold in

1762
01:37:00.880 --> 01:37:03.039
<v Speaker 7>Denver where it looked like the Brady Bunch house you

1763
01:37:03.079 --> 01:37:05.960
<v Speaker 7>like stepped in a time warp. Carpet was green, everything

1764
01:37:06.000 --> 01:37:08.880
<v Speaker 7>was green, nothing was done, sunk down living room, my gosh.

1765
01:37:08.960 --> 01:37:10.840
<v Speaker 7>And the house across the street put a little over

1766
01:37:10.840 --> 01:37:12.800
<v Speaker 7>one hundred thousand dollars in upgrades for about the same

1767
01:37:12.840 --> 01:37:15.960
<v Speaker 7>size home right across the street. We priced ours as is,

1768
01:37:16.000 --> 01:37:18.560
<v Speaker 7>got a bidding word. The difference by the time we

1769
01:37:18.600 --> 01:37:20.920
<v Speaker 7>closed was about sixty four thousand dollars difference from the

1770
01:37:20.920 --> 01:37:22.840
<v Speaker 7>one that put one hundred thousand dollars. So we actually

1771
01:37:22.880 --> 01:37:25.359
<v Speaker 7>did better net profit by doing nothing selling as is.

1772
01:37:25.760 --> 01:37:28.359
<v Speaker 6>You know, we had our bathroom people on last week,

1773
01:37:28.399 --> 01:37:32.359
<v Speaker 6>Tom and they said that bathrooms if they're priced right

1774
01:37:32.439 --> 01:37:36.439
<v Speaker 6>by like you know, renew home Innovations or discount bath

1775
01:37:36.680 --> 01:37:40.560
<v Speaker 6>some of our people even genesis. But if it's priced right,

1776
01:37:40.640 --> 01:37:44.439
<v Speaker 6>which those guys are you put about, you get about

1777
01:37:44.479 --> 01:37:47.760
<v Speaker 6>eighty percent in value out of that bathroom or the kitchen.

1778
01:37:47.800 --> 01:37:52.119
<v Speaker 5>They said, that's a big difference in What are some

1779
01:37:52.199 --> 01:37:54.479
<v Speaker 5>of the things. What are the some of the things

1780
01:37:54.479 --> 01:37:57.680
<v Speaker 5>that don't pay off? I would say that floor coverings

1781
01:37:58.079 --> 01:38:01.880
<v Speaker 5>and paint always pay off, because when you walk in

1782
01:38:02.279 --> 01:38:06.920
<v Speaker 5>and there's that fresh look of paint and or or wallpaper,

1783
01:38:07.159 --> 01:38:10.680
<v Speaker 5>or a fresh look of a new carpet or really

1784
01:38:10.840 --> 01:38:15.760
<v Speaker 5>clean nice carpets or hardwoods or lamin, it's I think

1785
01:38:15.840 --> 01:38:16.640
<v Speaker 5>they pay off.

1786
01:38:17.000 --> 01:38:18.800
<v Speaker 4>What do you think doesn't pay off?

1787
01:38:19.760 --> 01:38:23.119
<v Speaker 8>I think some of the technolog like the tech improvements

1788
01:38:23.159 --> 01:38:26.640
<v Speaker 8>that people do, aren't necessarily as visible to a buyer,

1789
01:38:26.640 --> 01:38:28.239
<v Speaker 8>and a lot of times the buyers don't really see

1790
01:38:28.279 --> 01:38:32.960
<v Speaker 8>value in that, like when they have over improved like

1791
01:38:33.000 --> 01:38:35.439
<v Speaker 8>smart home innovation, things like that. Some buyers might be

1792
01:38:35.479 --> 01:38:38.119
<v Speaker 8>savvy to that and really see and appreciate, but I

1793
01:38:38.159 --> 01:38:40.800
<v Speaker 8>don't think, you know, all of our buyers see that.

1794
01:38:40.840 --> 01:38:44.279
<v Speaker 8>I think for the most part, they see that cosmetic

1795
01:38:44.640 --> 01:38:46.680
<v Speaker 8>So exactly what you just said, I was going to suggest,

1796
01:38:46.720 --> 01:38:48.439
<v Speaker 8>you know, a fresh coat of paint is always a

1797
01:38:48.479 --> 01:38:50.079
<v Speaker 8>really positive thing you can do in a home.

1798
01:38:50.319 --> 01:38:54.159
<v Speaker 6>How about empty or furnished? What's generally better? If you

1799
01:38:54.199 --> 01:38:57.800
<v Speaker 6>add to choose as a realtor and you're representing the seller,

1800
01:38:58.000 --> 01:39:01.239
<v Speaker 6>would you rather see that house canmpletely empty, ready to

1801
01:39:01.319 --> 01:39:04.640
<v Speaker 6>move in, no furniture, just ready to go, or would

1802
01:39:04.680 --> 01:39:08.119
<v Speaker 6>you rather see it staged with whatever furniture they had?

1803
01:39:08.319 --> 01:39:10.520
<v Speaker 8>I think at least a light stage really does help

1804
01:39:10.560 --> 01:39:14.000
<v Speaker 8>to benefit of property. So rather than having it completely empty,

1805
01:39:14.359 --> 01:39:16.279
<v Speaker 8>doing you know what I call my light stage, where

1806
01:39:16.319 --> 01:39:18.239
<v Speaker 8>you go through and you accent some of the main

1807
01:39:18.279 --> 01:39:20.399
<v Speaker 8>areas of the home. You know, maybe your living room,

1808
01:39:20.640 --> 01:39:24.079
<v Speaker 8>the primary bedroom, a couple accents in the kitchen, the bathrooms,

1809
01:39:24.119 --> 01:39:26.079
<v Speaker 8>just things that kind of warm the pictures up, because

1810
01:39:26.079 --> 01:39:28.239
<v Speaker 8>that does make it a lot more attractive to a buyer.

1811
01:39:28.600 --> 01:39:30.520
<v Speaker 6>Got I think I rather just look at a big

1812
01:39:30.560 --> 01:39:32.880
<v Speaker 6>empty house when I'm looking at a house.

1813
01:39:33.840 --> 01:39:37.760
<v Speaker 5>You know what, I like seeing furniture because it's hard

1814
01:39:37.800 --> 01:39:40.520
<v Speaker 5>for me to imagine how much room would I have

1815
01:39:40.640 --> 01:39:43.279
<v Speaker 5>if the couch was here or the bed was here.

1816
01:39:43.640 --> 01:39:45.960
<v Speaker 5>And I think that helps people a lot when they

1817
01:39:46.039 --> 01:39:50.560
<v Speaker 5>stage lightly staged. I think too much clutter when I

1818
01:39:50.640 --> 01:39:54.840
<v Speaker 5>walk into a house and it looks like completely lived

1819
01:39:54.880 --> 01:39:55.800
<v Speaker 5>in and too much.

1820
01:39:55.920 --> 01:39:58.000
<v Speaker 4>That's terrible. I mean it's terrible.

1821
01:39:58.239 --> 01:40:00.720
<v Speaker 5>I went to a house one time where the guy's

1822
01:40:00.880 --> 01:40:04.159
<v Speaker 5>toiletries were still on the sync from that morning him

1823
01:40:04.199 --> 01:40:07.840
<v Speaker 5>getting ready, and that turned me off completely. I swear

1824
01:40:07.840 --> 01:40:10.680
<v Speaker 5>to god, it just has a psychological effect on you.

1825
01:40:12.000 --> 01:40:16.479
<v Speaker 5>So I think there's a delicate balance between being totally

1826
01:40:16.600 --> 01:40:21.359
<v Speaker 5>vacant and being somewhat lived in. So your imagination can

1827
01:40:21.399 --> 01:40:24.199
<v Speaker 5>take it from there. Anyway, we have to take another break.

1828
01:40:24.239 --> 01:40:26.680
<v Speaker 5>I'm Tom Martino three three seven one three A two

1829
01:40:26.720 --> 01:40:34.439
<v Speaker 5>five five. Go with a sure thing Denver's best roofer

1830
01:40:34.560 --> 01:40:37.479
<v Speaker 5>Excel Roofing dot com. You don't pay a cent until

1831
01:40:37.479 --> 01:40:43.960
<v Speaker 5>you're content. Time for an insurance check up free, no obligation.

1832
01:40:44.000 --> 01:40:47.840
<v Speaker 5>In comparison, call Compass Insurance paying too much your coverage

1833
01:40:47.840 --> 01:40:50.479
<v Speaker 5>at dozens of insurance companies find out now three oh

1834
01:40:50.560 --> 01:40:51.720
<v Speaker 5>three seven to seven to one.

1835
01:40:51.800 --> 01:40:52.079
<v Speaker 4>Help.

1836
01:40:52.239 --> 01:40:54.880
<v Speaker 5>You'll think you're his only customer when you choose Frank

1837
01:40:54.960 --> 01:40:57.399
<v Speaker 5>durand the real estate Man dot com to list your

1838
01:40:57.399 --> 01:41:01.079
<v Speaker 5>home with Remax Alliance three oh three to zero sixteen

1839
01:41:01.119 --> 01:41:01.680
<v Speaker 5>twenty two.

1840
01:41:04.399 --> 01:41:07.640
<v Speaker 4>Hi Tom Martino, you're troubleshooter.

1841
01:41:08.399 --> 01:41:12.359
<v Speaker 5>Okay, they want this one texture wants you to weigh

1842
01:41:12.399 --> 01:41:15.439
<v Speaker 5>in on staging. They said that one of the things

1843
01:41:15.520 --> 01:41:20.560
<v Speaker 5>they noticed that people neglect is staging the out side

1844
01:41:21.199 --> 01:41:25.039
<v Speaker 5>of the house. And I think that's a really good observation.

1845
01:41:25.239 --> 01:41:26.399
<v Speaker 5>Guys think about that.

1846
01:41:29.640 --> 01:41:32.600
<v Speaker 7>I think, Tom, it depends on the property, and I

1847
01:41:32.640 --> 01:41:36.319
<v Speaker 7>think on certain properties that makes a huge difference overall.

1848
01:41:36.359 --> 01:41:37.760
<v Speaker 7>I think if you take good care of your yard

1849
01:41:37.800 --> 01:41:39.720
<v Speaker 7>and have good curve appill, that makes a difference. But

1850
01:41:40.439 --> 01:41:43.640
<v Speaker 7>I think it just depends on the property.

1851
01:41:44.239 --> 01:41:45.760
<v Speaker 4>Here's what this person said.

1852
01:41:46.079 --> 01:41:48.560
<v Speaker 5>They love when they're going to the front door and

1853
01:41:48.600 --> 01:41:52.800
<v Speaker 5>they see the front area or borders or welcoming plants,

1854
01:41:53.359 --> 01:41:57.640
<v Speaker 5>maybe flowers, and it just gives an overall feeling of

1855
01:41:57.840 --> 01:42:01.640
<v Speaker 5>care before you even open the door. I think I

1856
01:42:01.680 --> 01:42:03.520
<v Speaker 5>got to give that a lot that that's a really

1857
01:42:03.560 --> 01:42:04.680
<v Speaker 5>thoughtful text.

1858
01:42:05.000 --> 01:42:07.840
<v Speaker 4>I agree with that, Stephanie. What do you think.

1859
01:42:08.600 --> 01:42:11.439
<v Speaker 9>I think first impressions make a huge amount of difference.

1860
01:42:12.079 --> 01:42:15.560
<v Speaker 8>I also agree as far as actually staging the exterior.

1861
01:42:15.840 --> 01:42:18.159
<v Speaker 8>I've only had one home where we actually, you know,

1862
01:42:18.399 --> 01:42:21.119
<v Speaker 8>fully staged it, and that was a higher end property

1863
01:42:21.920 --> 01:42:24.279
<v Speaker 8>in the backyard left a little bit to be desired

1864
01:42:24.279 --> 01:42:27.279
<v Speaker 8>at that particular point. So we actually had like outdoor

1865
01:42:27.319 --> 01:42:30.439
<v Speaker 8>furniture brought in and really kind of helped the buyer see.

1866
01:42:30.199 --> 01:42:32.039
<v Speaker 9>What they do with that space.

1867
01:42:32.159 --> 01:42:34.600
<v Speaker 8>So, I mean, we did on that property, but it

1868
01:42:34.680 --> 01:42:37.279
<v Speaker 8>is very property specific. It's not one that we typically

1869
01:42:37.399 --> 01:42:39.960
<v Speaker 8>you know, do a lot, but that you know, first

1870
01:42:40.000 --> 01:42:41.279
<v Speaker 8>impression walking up to the door.

1871
01:42:41.319 --> 01:42:44.640
<v Speaker 5>I absolutely about how about oh yeah, and especially when

1872
01:42:45.000 --> 01:42:49.239
<v Speaker 5>when living space is a feature of the house, showing

1873
01:42:49.279 --> 01:42:53.520
<v Speaker 5>an outdoor kitchen or or outdoor property, out outdoor furniture

1874
01:42:54.000 --> 01:42:56.800
<v Speaker 5>and maybe even a dining table or you know, you

1875
01:42:56.840 --> 01:42:58.560
<v Speaker 5>know what I mean, a picnic table or whatever you

1876
01:42:58.600 --> 01:43:02.439
<v Speaker 5>call it outside. I think that's really important. A lot

1877
01:43:02.479 --> 01:43:05.000
<v Speaker 5>of people put a lot of stock in outdoor living

1878
01:43:05.319 --> 01:43:06.159
<v Speaker 5>in Colorado.

1879
01:43:06.199 --> 01:43:08.920
<v Speaker 6>How about just anyway, how about just looking at the

1880
01:43:09.079 --> 01:43:11.680
<v Speaker 6>yard and see if it's manicured right, Because I'll tell

1881
01:43:11.680 --> 01:43:14.560
<v Speaker 6>you I've learned a lot about people looking at their yard.

1882
01:43:14.840 --> 01:43:16.840
<v Speaker 6>You walk up to somebody and they got a couch

1883
01:43:16.880 --> 01:43:19.760
<v Speaker 6>in the front yard, there's a good chance that house

1884
01:43:19.920 --> 01:43:21.640
<v Speaker 6>wasn't taken care of I'm not kidding.

1885
01:43:21.920 --> 01:43:23.680
<v Speaker 4>Or if they got weeds everywhere.

1886
01:43:23.920 --> 01:43:26.960
<v Speaker 6>I mean, really, someone's yard tells a lot about how

1887
01:43:27.159 --> 01:43:28.640
<v Speaker 6>they take care of their property.

1888
01:43:29.880 --> 01:43:33.239
<v Speaker 7>I exactly on some of our properties if it's vacant,

1889
01:43:33.279 --> 01:43:35.119
<v Speaker 7>I have a long guy that I send up there

1890
01:43:35.119 --> 01:43:36.840
<v Speaker 7>from time to time to just cut the lawns.

1891
01:43:36.960 --> 01:43:42.079
<v Speaker 4>Just for that reason. Absolutely, that makes a big difference. Anyway.

1892
01:43:42.119 --> 01:43:46.600
<v Speaker 5>This is a Frank drandthreal Estateman dot com. We also

1893
01:43:46.640 --> 01:43:51.720
<v Speaker 5>have Stephanie Thomas Stephanie r dot com and we have

1894
01:43:51.800 --> 01:43:54.479
<v Speaker 5>more coming up. Go with a sure thing Denver's Best

1895
01:43:54.560 --> 01:43:56.520
<v Speaker 5>roofer Excel Roofing dot com.

1896
01:43:56.560 --> 01:43:58.600
<v Speaker 4>You don't pay a cent until you're content.

1897
01:44:00.199 --> 01:44:04.439
<v Speaker 5>Weave time for an insurance check up free, no obligation.

1898
01:44:04.479 --> 01:44:08.279
<v Speaker 5>In comparison, call Compass Insurance. Pay too much your coverage

1899
01:44:08.319 --> 01:44:10.960
<v Speaker 5>at dozens of insurance companies find out now three all

1900
01:44:11.039 --> 01:44:13.520
<v Speaker 5>three seven seven to one help. You'll think you're his

1901
01:44:13.680 --> 01:44:16.279
<v Speaker 5>only customer when you choose Frank durand the real estate

1902
01:44:16.319 --> 01:44:19.560
<v Speaker 5>Man dot com to list your home with Remax Alliance

1903
01:44:19.800 --> 01:44:29.439
<v Speaker 5>three all three nine two zero sixteen twenty two.

1904
01:44:29.960 --> 01:44:33.199
<v Speaker 1>D news. You needed that? Who you don't have?

1905
01:44:35.880 --> 01:44:37.880
<v Speaker 4>Run anxious sustas as we can.

1906
01:44:38.760 --> 01:44:43.560
<v Speaker 1>Shooter's gonna help. Come man, this is.

1907
01:44:43.439 --> 01:44:48.600
<v Speaker 17>The Troubleshooter Show Now, Tom Martinez, Welcome, Welcome to.

1908
01:44:48.560 --> 01:44:49.840
<v Speaker 4>The only show of its time.

1909
01:44:49.880 --> 01:44:52.640
<v Speaker 6>We're here to solve problems, answer your questions, take complaints.

1910
01:44:52.720 --> 01:44:55.039
<v Speaker 6>We're here to educate you. We're here to make your

1911
01:44:55.199 --> 01:44:57.359
<v Speaker 6>life a little bit better. We got a list of

1912
01:44:57.399 --> 01:45:00.279
<v Speaker 6>people at Referral, lists that can help you across every

1913
01:45:00.600 --> 01:45:05.199
<v Speaker 6>aspect of your life, from contractors to realtors to money

1914
01:45:05.279 --> 01:45:06.399
<v Speaker 6>guys like John and.

1915
01:45:06.479 --> 01:45:07.520
<v Speaker 4>Studio with us.

1916
01:45:07.960 --> 01:45:11.640
<v Speaker 6>We have it all great attorneys as well. So any

1917
01:45:11.720 --> 01:45:16.000
<v Speaker 6>problem you have, even if your daughter has been fighting

1918
01:45:16.000 --> 01:45:18.840
<v Speaker 6>with you and you're a mother for fifty years, we

1919
01:45:18.920 --> 01:45:21.199
<v Speaker 6>had that call today. What a horrible call. Can you

1920
01:45:21.239 --> 01:45:25.640
<v Speaker 6>imagine a daughter and mother fighting to that degree for

1921
01:45:25.720 --> 01:45:28.199
<v Speaker 6>so long? I find that just horrible. But we get

1922
01:45:28.239 --> 01:45:31.159
<v Speaker 6>involved in everything, is my point. We've got three lines

1923
01:45:31.199 --> 01:45:34.039
<v Speaker 6>open three oh three, seven to one, three eight two

1924
01:45:34.119 --> 01:45:38.399
<v Speaker 6>five five three oh three Martino, John Clayson Studio with me,

1925
01:45:38.560 --> 01:45:41.680
<v Speaker 6>partner in lending dot com uh he works for a

1926
01:45:41.680 --> 01:45:46.239
<v Speaker 6>CMG Financial. These guys talk about loaning a lot of money.

1927
01:45:46.520 --> 01:45:49.279
<v Speaker 6>I was so impressed John, you and I were talking.

1928
01:45:49.359 --> 01:45:51.760
<v Speaker 6>I said, is it safe to say over two billion dollars?

1929
01:45:52.039 --> 01:45:54.159
<v Speaker 6>You guys had a month in twenty twenty four. It

1930
01:45:54.199 --> 01:45:57.720
<v Speaker 6>was almost three billion dollars in one month. But was

1931
01:45:57.840 --> 01:46:02.680
<v Speaker 6>more impressive about CMG Finance all the other direct lenders.

1932
01:46:02.720 --> 01:46:04.840
<v Speaker 6>I don't even call you direct lenders. All the other

1933
01:46:05.560 --> 01:46:09.520
<v Speaker 6>mortgage lenders companies like you guys were actually on a

1934
01:46:09.680 --> 01:46:13.359
<v Speaker 6>down angle and somehow you guys were on an up angle.

1935
01:46:13.720 --> 01:46:16.760
<v Speaker 6>And I think it's because some of the loan products

1936
01:46:17.159 --> 01:46:21.119
<v Speaker 6>you guys offer that no buddy else has, like the

1937
01:46:21.199 --> 01:46:24.600
<v Speaker 6>all in one loan. I mean, really, that's that product

1938
01:46:24.640 --> 01:46:27.359
<v Speaker 6>is very unique to CMG only, isn't.

1939
01:46:27.119 --> 01:46:27.920
<v Speaker 4>It It is?

1940
01:46:28.159 --> 01:46:31.159
<v Speaker 10>It's definitely because of our loan products because CMG, that's

1941
01:46:31.199 --> 01:46:33.720
<v Speaker 10>where a lot of people were on dclon left their

1942
01:46:33.760 --> 01:46:37.000
<v Speaker 10>companies come work for CMG, and the all one is

1943
01:46:36.760 --> 01:46:37.800
<v Speaker 10>a big reason.

1944
01:46:37.840 --> 01:46:39.279
<v Speaker 4>It's it's a fantastic loan.

1945
01:46:39.479 --> 01:46:42.800
<v Speaker 6>Frank duran with Frank Durant Holmes dot com and then

1946
01:46:42.880 --> 01:46:46.560
<v Speaker 6>Stephanie Thomas Stephanie r E dot com.

1947
01:46:46.600 --> 01:46:48.479
<v Speaker 4>Do you guys know what the all in one loan is?

1948
01:46:48.520 --> 01:46:53.199
<v Speaker 4>You ever heard of it? I've heard of it. I

1949
01:46:53.239 --> 01:46:55.239
<v Speaker 4>don't know that any of my clients have taken advantage

1950
01:46:55.279 --> 01:46:55.479
<v Speaker 4>of that.

1951
01:46:55.680 --> 01:46:58.239
<v Speaker 6>It's a very unique product. You, Sarah and I have

1952
01:46:58.359 --> 01:47:01.039
<v Speaker 6>it on our house. So let's take a round number.

1953
01:47:01.119 --> 01:47:04.319
<v Speaker 6>Let's say a million bucks A you got a million

1954
01:47:04.359 --> 01:47:07.760
<v Speaker 6>dollar piece of property, eighty percent of value would be

1955
01:47:07.800 --> 01:47:11.560
<v Speaker 6>eight hundred thousand. So if you could afford to buy

1956
01:47:11.640 --> 01:47:15.039
<v Speaker 6>that house outright, just buy it for a million dollars,

1957
01:47:15.399 --> 01:47:18.439
<v Speaker 6>have no mortgage on it. With this product, you would

1958
01:47:18.479 --> 01:47:21.760
<v Speaker 6>have a line of credit of eighty percent or eight

1959
01:47:21.840 --> 01:47:26.520
<v Speaker 6>hundred thousand dollars for thirty years on that property that

1960
01:47:26.600 --> 01:47:30.159
<v Speaker 6>you could use for whatever you want. And that's what

1961
01:47:30.279 --> 01:47:33.359
<v Speaker 6>makes it great. It actually makes you a cash buyer

1962
01:47:33.399 --> 01:47:34.000
<v Speaker 6>for anything.

1963
01:47:34.520 --> 01:47:35.000
<v Speaker 4>It doesn't.

1964
01:47:35.079 --> 01:47:37.720
<v Speaker 10>It's a simple interest. I mean, as we know, amortize

1965
01:47:37.760 --> 01:47:40.720
<v Speaker 10>interest in thirty years. I mean, we've all looked at

1966
01:47:40.720 --> 01:47:43.119
<v Speaker 10>bought a house and looked at that amortization schedule.

1967
01:47:43.279 --> 01:47:43.840
<v Speaker 4>Oh, it's great.

1968
01:47:44.000 --> 01:47:47.840
<v Speaker 10>Basically paying the bank their interest, which is almost what

1969
01:47:47.920 --> 01:47:48.199
<v Speaker 10>the house.

1970
01:47:48.640 --> 01:47:50.920
<v Speaker 4>Why do they Why do they do it that way?

1971
01:47:51.039 --> 01:47:57.479
<v Speaker 6>When in the United States did we start doing interest

1972
01:47:57.600 --> 01:47:59.880
<v Speaker 6>where the first half of the loan you're paying them

1973
01:48:00.000 --> 01:48:03.119
<v Speaker 6>majority of the interest. Then it goes down because most

1974
01:48:03.199 --> 01:48:06.319
<v Speaker 6>people and correct me if I'm wrong, will never stay

1975
01:48:06.359 --> 01:48:08.920
<v Speaker 6>in a thirty year mortgage. I mean, I'm guessing maybe

1976
01:48:09.319 --> 01:48:12.239
<v Speaker 6>five percent of people have a thirty year mortgage and

1977
01:48:12.319 --> 01:48:14.880
<v Speaker 6>literally pay it off in thirty years and they paid

1978
01:48:14.920 --> 01:48:18.920
<v Speaker 6>all the interest stuff front. Most people probably refin or

1979
01:48:19.199 --> 01:48:24.279
<v Speaker 6>sell and move upside downsize within fifteen years, meaning they

1980
01:48:24.359 --> 01:48:27.319
<v Speaker 6>paid almost all the mortgage on a thirty year product

1981
01:48:27.840 --> 01:48:29.600
<v Speaker 6>in the first fifteen years.

1982
01:48:29.880 --> 01:48:31.960
<v Speaker 10>The crazy thing is, if you look at a schedule,

1983
01:48:32.039 --> 01:48:35.199
<v Speaker 10>you do not start paying more principle.

1984
01:48:34.800 --> 01:48:37.600
<v Speaker 4>Than interest till about twelve or thirteen years into it.

1985
01:48:37.600 --> 01:48:38.479
<v Speaker 4>It's crazy on.

1986
01:48:38.439 --> 01:48:41.319
<v Speaker 10>Your payments, and it really so. Back in the nineteen

1987
01:48:41.359 --> 01:48:43.840
<v Speaker 10>thirties Great depression is where they created it.

1988
01:48:43.880 --> 01:48:46.079
<v Speaker 4>Because they wanted to stretch out the buying power or

1989
01:48:46.119 --> 01:48:49.720
<v Speaker 4>lower payment lower month. Ago everything was paid, it wasn't about.

1990
01:48:49.920 --> 01:48:53.119
<v Speaker 10>Crazy thing is most people will refinance within three to

1991
01:48:53.239 --> 01:48:57.640
<v Speaker 10>five to seven years even now, and refinance is expensive.

1992
01:48:57.640 --> 01:49:00.479
<v Speaker 6>Can you imagine if you refined when you're twelve years

1993
01:49:00.520 --> 01:49:04.479
<v Speaker 6>into a thirty year mortgage and started over again, you

1994
01:49:04.520 --> 01:49:06.920
<v Speaker 6>would literally kill yourself. And I don't care what the

1995
01:49:07.000 --> 01:49:09.479
<v Speaker 6>interest rate was. If you looked at how much you

1996
01:49:09.560 --> 01:49:13.079
<v Speaker 6>paid an interest over X amount of years, it would

1997
01:49:13.119 --> 01:49:16.199
<v Speaker 6>be insane. But with that all in one loan. The

1998
01:49:16.279 --> 01:49:19.239
<v Speaker 6>other thing that's interesting not only is it simple interest.

1999
01:49:19.479 --> 01:49:22.000
<v Speaker 6>Whatever the interest is is what you pay that month,

2000
01:49:22.319 --> 01:49:25.880
<v Speaker 6>but then it's offset by whatever you have in the bank.

2001
01:49:26.039 --> 01:49:29.520
<v Speaker 10>Yes, most people carry most of their money into a

2002
01:49:29.600 --> 01:49:32.279
<v Speaker 10>checking account, just waiting to be spent. What the all

2003
01:49:32.359 --> 01:49:35.159
<v Speaker 10>in one does It makes it more efficient, It sweeps

2004
01:49:35.159 --> 01:49:37.279
<v Speaker 10>it every night, it goes against the balance, and you

2005
01:49:37.319 --> 01:49:38.720
<v Speaker 10>only pay interest on what you're bounce.

2006
01:49:38.800 --> 01:49:40.840
<v Speaker 6>So if you have one hundred thousand dollars out in

2007
01:49:40.920 --> 01:49:42.840
<v Speaker 6>this thirty year line of credit, let's say you went

2008
01:49:42.880 --> 01:49:44.880
<v Speaker 6>out and bought a boat, in a car, whatever you bought,

2009
01:49:44.920 --> 01:49:48.039
<v Speaker 6>who cares, or you remodeled your house on it. So

2010
01:49:48.279 --> 01:49:51.279
<v Speaker 6>if you have maybe a small business, or if you

2011
01:49:51.399 --> 01:49:54.239
<v Speaker 6>have a savings account like you're talking about, and there's

2012
01:49:54.279 --> 01:49:58.600
<v Speaker 6>one hundred thousand in all these checking accounts and savings accounts,

2013
01:49:59.239 --> 01:50:02.960
<v Speaker 6>offsets what you owe literally on that line of credit.

2014
01:50:03.159 --> 01:50:07.319
<v Speaker 6>So you would have zero interest OED zero mortgage payment

2015
01:50:07.359 --> 01:50:07.840
<v Speaker 6>that month.

2016
01:50:07.960 --> 01:50:10.079
<v Speaker 10>In fact, a lot of people call it the offset

2017
01:50:10.119 --> 01:50:12.079
<v Speaker 10>mortgage because yes, that's exactly what it does.

2018
01:50:12.239 --> 01:50:14.279
<v Speaker 4>And I like to say, you know, it's the last

2019
01:50:14.319 --> 01:50:17.000
<v Speaker 4>loan you'll ever need on that house. You don't need

2020
01:50:17.039 --> 01:50:20.119
<v Speaker 4>to go refinance every five years because the money is there.

2021
01:50:20.199 --> 01:50:23.079
<v Speaker 10>The money's there, and then adjust as market adjust and

2022
01:50:23.119 --> 01:50:25.680
<v Speaker 10>the money you're paying it down so quick and you're

2023
01:50:25.760 --> 01:50:27.079
<v Speaker 10>literally principal.

2024
01:50:26.640 --> 01:50:29.520
<v Speaker 6>First, yeah, and Frank, Yeah, principal first and Frank. The

2025
01:50:29.560 --> 01:50:33.159
<v Speaker 6>other thing that's interesting is if someone falls on hard times,

2026
01:50:33.239 --> 01:50:37.159
<v Speaker 6>Let's say they get fired or something horrible happens, the

2027
01:50:37.199 --> 01:50:39.840
<v Speaker 6>line of credit eats itself. So, in other words, you

2028
01:50:39.840 --> 01:50:42.399
<v Speaker 6>don't even have to make a mortgage payment. It basically

2029
01:50:42.560 --> 01:50:46.720
<v Speaker 6>just accumulates, almost like a reverse mortgage in a weird way.

2030
01:50:46.880 --> 01:50:49.039
<v Speaker 10>Almost like a reverse mortgage in a weird way. You

2031
01:50:49.079 --> 01:50:52.319
<v Speaker 10>know which reversus is great, but you're right, it's almost

2032
01:50:52.399 --> 01:50:55.319
<v Speaker 10>a reverse mortgage before you can your age enough to

2033
01:50:55.399 --> 01:50:56.640
<v Speaker 10>qualify for a reverse.

2034
01:50:56.520 --> 01:50:59.199
<v Speaker 6>Before you can qualify, And just having a thirty year

2035
01:50:59.239 --> 01:51:01.800
<v Speaker 6>line of credit. About that, like when we go out,

2036
01:51:01.840 --> 01:51:04.399
<v Speaker 6>when Susanna and I go out, we've been looking for homes,

2037
01:51:04.720 --> 01:51:08.479
<v Speaker 6>like a not a beach home necessarily, but we're looking

2038
01:51:08.479 --> 01:51:11.279
<v Speaker 6>for a waterfront home. What the line of credit does.

2039
01:51:11.359 --> 01:51:14.279
<v Speaker 6>It gives us literally the ability to be a cash buyer.

2040
01:51:14.560 --> 01:51:16.760
<v Speaker 6>So I can walk in there and literally write a

2041
01:51:16.840 --> 01:51:19.920
<v Speaker 6>check for whatever house, and then I could turn around

2042
01:51:20.000 --> 01:51:23.439
<v Speaker 6>and get this product even on a secondary house, not

2043
01:51:23.600 --> 01:51:25.199
<v Speaker 6>on an investment property.

2044
01:51:25.239 --> 01:51:27.439
<v Speaker 10>Right, Yes, we do do it on investment.

2045
01:51:27.479 --> 01:51:28.000
<v Speaker 4>You do do it.

2046
01:51:28.039 --> 01:51:30.680
<v Speaker 10>We're limited to seventy five percent loan to value, but

2047
01:51:30.720 --> 01:51:31.880
<v Speaker 10>we're doing it on investment.

2048
01:51:32.159 --> 01:51:34.319
<v Speaker 6>So not only could you do like a mountain house

2049
01:51:34.439 --> 01:51:37.119
<v Speaker 6>or a ski thing or whatever you want here, but

2050
01:51:37.199 --> 01:51:39.239
<v Speaker 6>you could actually go out and do it on an

2051
01:51:39.279 --> 01:51:40.840
<v Speaker 6>investment house that you rent out.

2052
01:51:41.079 --> 01:51:43.880
<v Speaker 4>We do, we do. It's a product we come up.

2053
01:51:44.079 --> 01:51:46.319
<v Speaker 6>So if you if you add enough money, let's say

2054
01:51:46.319 --> 01:51:49.039
<v Speaker 6>you got five hundred grand, John, and that five hundred

2055
01:51:49.039 --> 01:51:50.920
<v Speaker 6>grand you want to go buy a rental somewhere.

2056
01:51:50.920 --> 01:51:53.159
<v Speaker 4>I don't care where it is. You guys also loan

2057
01:51:53.239 --> 01:51:53.880
<v Speaker 4>in every state.

2058
01:51:54.119 --> 01:51:56.800
<v Speaker 6>So let's say you find a great investment in Kentucky

2059
01:51:57.199 --> 01:52:00.680
<v Speaker 6>and you basically buy a house in Kentucky, pay cash

2060
01:52:00.680 --> 01:52:02.600
<v Speaker 6>for it, you take this loan out on it.

2061
01:52:03.039 --> 01:52:04.520
<v Speaker 4>Now you've got a line.

2062
01:52:04.279 --> 01:52:07.199
<v Speaker 6>Of credit for roughly three hundred and eighty thousand dollars

2063
01:52:07.239 --> 01:52:10.560
<v Speaker 6>whatever eighty or seventy five percent is, So you have

2064
01:52:10.760 --> 01:52:14.039
<v Speaker 6>access to all that equity in the house while you're

2065
01:52:14.079 --> 01:52:16.079
<v Speaker 6>cash flowing with a tenant in the house.

2066
01:52:16.239 --> 01:52:18.680
<v Speaker 10>Yeah, you're staying liquid. And that's most people like. If

2067
01:52:18.680 --> 01:52:20.840
<v Speaker 10>you make an extra payment to a regular mortgage, a

2068
01:52:20.880 --> 01:52:23.840
<v Speaker 10>thirty year fix or fifteen year fix, yeah you only.

2069
01:52:23.680 --> 01:52:25.600
<v Speaker 4>Make a little bit. You don't pay all.

2070
01:52:25.520 --> 01:52:28.079
<v Speaker 10>Den because you can't get that money back out if

2071
01:52:28.079 --> 01:52:30.319
<v Speaker 10>you lose your job and you can't make a payment.

2072
01:52:30.560 --> 01:52:32.880
<v Speaker 10>Guess what they're going to tell you, tough luck sell

2073
01:52:32.920 --> 01:52:35.199
<v Speaker 10>your house. No, it's an incredible problem with the only

2074
01:52:35.199 --> 01:52:37.720
<v Speaker 10>on one loan, you can actually make the payments out

2075
01:52:37.760 --> 01:52:39.640
<v Speaker 10>of the line of credit that you've already built up.

2076
01:52:39.680 --> 01:52:41.840
<v Speaker 4>And we'll take any questions on that. And the other thing.

2077
01:52:41.880 --> 01:52:44.600
<v Speaker 6>We'll talk about reverse mortgages, because if you've been thinking

2078
01:52:44.640 --> 01:52:47.800
<v Speaker 6>about them, there's nobody better out there than CMG. I'll

2079
01:52:47.800 --> 01:52:50.600
<v Speaker 6>explain why in a minute. Tony, thank you for holding

2080
01:52:50.640 --> 01:52:52.039
<v Speaker 6>what's going on with this shower?

2081
01:52:54.319 --> 01:52:57.039
<v Speaker 3>So, Mark, I don't know if you remember, but a

2082
01:52:57.119 --> 01:53:01.680
<v Speaker 3>month or two ago ago, I called you guys and said,

2083
01:53:02.600 --> 01:53:06.239
<v Speaker 3>the glass installers said I shouldn't take long showers because

2084
01:53:06.319 --> 01:53:11.359
<v Speaker 3>the steam will cause the tile to buckle. And I said,

2085
01:53:11.359 --> 01:53:14.239
<v Speaker 3>I just spent fifty thousand on it. And Tom said,

2086
01:53:14.239 --> 01:53:14.960
<v Speaker 3>oh my god.

2087
01:53:14.800 --> 01:53:17.760
<v Speaker 15>You got ripped off. And then you said, no, that's

2088
01:53:18.159 --> 01:53:19.680
<v Speaker 15>blah blah blah blah blah. I don't know if you

2089
01:53:19.720 --> 01:53:20.359
<v Speaker 15>remember that call.

2090
01:53:20.560 --> 01:53:22.760
<v Speaker 6>I don't, but go ahead and update me. So, but

2091
01:53:22.880 --> 01:53:25.279
<v Speaker 6>hold on, Tony, you got a shower. When did you

2092
01:53:25.359 --> 01:53:26.680
<v Speaker 6>have it built or remodeled?

2093
01:53:26.680 --> 01:53:29.119
<v Speaker 4>When was it?

2094
01:53:29.119 --> 01:53:30.359
<v Speaker 15>It was finished?

2095
01:53:34.399 --> 01:53:35.920
<v Speaker 3>Four or five months ago?

2096
01:53:36.079 --> 01:53:36.439
<v Speaker 4>All right?

2097
01:53:36.479 --> 01:53:39.079
<v Speaker 6>So let's just say January of this year or February

2098
01:53:39.159 --> 01:53:39.680
<v Speaker 6>of this year.

2099
01:53:39.800 --> 01:53:41.520
<v Speaker 3>Actually, no, that's not correct.

2100
01:53:41.520 --> 01:53:42.640
<v Speaker 15>We couldn't actually.

2101
01:53:42.319 --> 01:53:44.520
<v Speaker 3>Start using it until about two months ago.

2102
01:53:44.399 --> 01:53:47.039
<v Speaker 15>So it was finished, but it because of other.

2103
01:53:46.880 --> 01:53:49.560
<v Speaker 3>Construction issues, we couldn't use it until about two months ago.

2104
01:53:49.600 --> 01:53:52.479
<v Speaker 6>Okay, so fine, but let's say it's finished in March.

2105
01:53:52.479 --> 01:53:53.760
<v Speaker 6>I don't care, we'll just pick a month.

2106
01:53:53.840 --> 01:53:54.319
<v Speaker 4>Now.

2107
01:53:54.319 --> 01:53:56.920
<v Speaker 6>What's going on with it right now? And who is

2108
01:53:56.960 --> 01:53:57.840
<v Speaker 6>the contractor?

2109
01:54:00.079 --> 01:54:03.439
<v Speaker 3>Well, the contractor is somebody good, and they're standing behind it.

2110
01:54:03.479 --> 01:54:05.359
<v Speaker 3>I don't want to mention it on air right now.

2111
01:54:05.359 --> 01:54:07.840
<v Speaker 3>It's just because there's no there's no point in.

2112
01:54:08.000 --> 01:54:11.239
<v Speaker 6>Well, if they're so good, explain something to me, Tony.

2113
01:54:11.439 --> 01:54:13.520
<v Speaker 6>If they're so good, why is there a leak that

2114
01:54:13.560 --> 01:54:14.680
<v Speaker 6>we're dealing with now?

2115
01:54:18.960 --> 01:54:21.039
<v Speaker 15>I didn't say that they were so I didn't say that.

2116
01:54:21.079 --> 01:54:24.039
<v Speaker 3>I said they're standing behind what they Okay, going on

2117
01:54:24.159 --> 01:54:27.720
<v Speaker 3>and cool. So here's my here's the reason why I called.

2118
01:54:29.039 --> 01:54:34.319
<v Speaker 3>I just found out last night that this shower behind

2119
01:54:34.359 --> 01:54:39.279
<v Speaker 3>the tile wall of the shower, uh has been leaking

2120
01:54:39.359 --> 01:54:40.000
<v Speaker 3>this whole time.

2121
01:54:40.119 --> 01:54:41.279
<v Speaker 4>I had no idea, and.

2122
01:54:41.319 --> 01:54:44.640
<v Speaker 6>They replaced all of that. They didn't come in and

2123
01:54:44.680 --> 01:54:46.159
<v Speaker 6>just put an insert in right.

2124
01:54:48.279 --> 01:54:51.680
<v Speaker 3>No, it's new wall, new concrete wall, new tile, new everything.

2125
01:54:51.760 --> 01:54:52.640
<v Speaker 15>It's not an insert.

2126
01:54:52.720 --> 01:54:55.479
<v Speaker 3>No, okay, it's heavy reconstruction.

2127
01:54:56.960 --> 01:55:01.960
<v Speaker 4>And what is it? Is it tile, porcelain? What is it?

2128
01:55:01.960 --> 01:55:03.319
<v Speaker 3>It's ceramic tile?

2129
01:55:03.520 --> 01:55:07.399
<v Speaker 6>Okay, So behind it, I assume what what do you know?

2130
01:55:07.439 --> 01:55:09.600
<v Speaker 6>What is behind it? It's actually leaking.

2131
01:55:12.439 --> 01:55:17.159
<v Speaker 3>Yeah, the plumbing fixture, the either at the ninety.

2132
01:55:16.840 --> 01:55:19.159
<v Speaker 6>Years well, I mean usually there's some kind of moisture,

2133
01:55:19.640 --> 01:55:22.880
<v Speaker 6>you know, backer board, you know, like a cement board

2134
01:55:22.960 --> 01:55:25.119
<v Speaker 6>or something. I guess what I'm getting to is, did

2135
01:55:25.159 --> 01:55:26.840
<v Speaker 6>they use the proper material?

2136
01:55:27.960 --> 01:55:30.079
<v Speaker 3>Yes, it's got cement backer board.

2137
01:55:30.359 --> 01:55:30.960
<v Speaker 4>Okay.

2138
01:55:30.800 --> 01:55:33.000
<v Speaker 3>They ripped out all my walls that were going to

2139
01:55:33.039 --> 01:55:35.159
<v Speaker 3>be wet and put in cement backer board.

2140
01:55:35.199 --> 01:55:37.600
<v Speaker 6>So the problem with the leak is there's something on

2141
01:55:37.600 --> 01:55:40.000
<v Speaker 6>one of the fixtures. Is it the showerhead? Is it

2142
01:55:40.199 --> 01:55:43.079
<v Speaker 6>just the lines running to it? But there's definitely a

2143
01:55:43.159 --> 01:55:43.920
<v Speaker 6>leak somewhere.

2144
01:55:45.600 --> 01:55:47.079
<v Speaker 4>It's leaking behind the wall.

2145
01:55:47.239 --> 01:55:49.640
<v Speaker 15>So I don't know which component exactly.

2146
01:55:49.760 --> 01:55:51.560
<v Speaker 6>Right, Hold on a second, Hold on a second? Three

2147
01:55:51.640 --> 01:55:53.880
<v Speaker 6>oh three seven one three eight, two five five. We

2148
01:55:53.960 --> 01:55:56.319
<v Speaker 6>do got a couple lines open, Tony. I premise I'll

2149
01:55:56.359 --> 01:55:59.760
<v Speaker 6>come directly back to you, right, after this three zero

2150
01:55:59.800 --> 01:56:05.199
<v Speaker 6>three Martino.

2151
01:56:05.520 --> 01:56:08.760
<v Speaker 5>Go with a sure thing Denver's best roofer Excel Roofing

2152
01:56:08.880 --> 01:56:09.439
<v Speaker 5>dot com.

2153
01:56:09.479 --> 01:56:11.479
<v Speaker 4>You don't pay a cent until you're content.

2154
01:56:12.439 --> 01:56:17.359
<v Speaker 5>Three time for an insurance check up free, no obligation

2155
01:56:17.479 --> 01:56:21.359
<v Speaker 5>comparison call Compass Insurance paying too much your coverage at

2156
01:56:21.399 --> 01:56:24.119
<v Speaker 5>dozens of insurance companies find out now three all three

2157
01:56:24.279 --> 01:56:26.880
<v Speaker 5>seven seven to one help. You'll think you're his only

2158
01:56:26.960 --> 01:56:29.439
<v Speaker 5>customer when you choose Frank durand the real estate Man

2159
01:56:29.479 --> 01:56:32.880
<v Speaker 5>dot com to list your home with Remax Alliance three

2160
01:56:32.960 --> 01:56:42.119
<v Speaker 5>all three nine two zero sixteen twenty two.

2161
01:56:39.920 --> 01:56:42.159
<v Speaker 6>All right, three oh three seven one three A two

2162
01:56:42.239 --> 01:56:45.399
<v Speaker 6>five five three zero three Martino, get your calls in.

2163
01:56:45.479 --> 01:56:48.119
<v Speaker 4>Tony. Uh, Tony got a shower done.

2164
01:56:48.239 --> 01:56:50.640
<v Speaker 6>It was basically ready to start using in March he

2165
01:56:50.760 --> 01:56:54.880
<v Speaker 6>found out it's leaking, and something's leaking behind the wall.

2166
01:56:55.000 --> 01:56:56.640
<v Speaker 4>So Tony, how can we help you?

2167
01:56:58.800 --> 01:57:02.439
<v Speaker 3>My only question is that it's been leaking. I found

2168
01:57:02.479 --> 01:57:05.479
<v Speaker 3>out this morning, how badly for a long time.

2169
01:57:05.520 --> 01:57:08.880
<v Speaker 4>Where are you seeing it leak in the basement?

2170
01:57:08.920 --> 01:57:10.520
<v Speaker 15>Which done finish, thank goodness.

2171
01:57:10.600 --> 01:57:15.399
<v Speaker 3>Yeah, but I thought the water was caused by something else.

2172
01:57:15.600 --> 01:57:18.840
<v Speaker 6>Like what which is just out of curiousity out of curiosity.

2173
01:57:18.880 --> 01:57:22.239
<v Speaker 6>If it's above where the shower was just done, where

2174
01:57:22.239 --> 01:57:25.840
<v Speaker 6>else would it come from?

2175
01:57:26.079 --> 01:57:29.640
<v Speaker 3>So uh some time ago I called you guys and

2176
01:57:29.720 --> 01:57:33.119
<v Speaker 3>I said, man, my copper pipes are leaking, got it,

2177
01:57:33.119 --> 01:57:34.560
<v Speaker 3>and they're wearing.

2178
01:57:34.239 --> 01:57:36.560
<v Speaker 15>Out and I have to replace them. Oh yeah, well

2179
01:57:36.640 --> 01:57:37.039
<v Speaker 15>I did.

2180
01:57:37.079 --> 01:57:37.399
<v Speaker 2>I had.

2181
01:57:37.520 --> 01:57:41.279
<v Speaker 3>I replaced all my hot water copper and that solved

2182
01:57:41.319 --> 01:57:44.359
<v Speaker 3>the big problem now And then I thought, well, oh my.

2183
01:57:44.399 --> 01:57:48.199
<v Speaker 4>God, my cold water copper is now. But it wasn't.

2184
01:57:48.239 --> 01:57:50.319
<v Speaker 4>It had something to do with the bathroom remodel.

2185
01:57:50.359 --> 01:57:53.000
<v Speaker 6>So when you call up the contractor and I mean,

2186
01:57:53.039 --> 01:57:55.319
<v Speaker 6>where are you at with the contractor.

2187
01:57:56.840 --> 01:57:59.000
<v Speaker 3>There, They're on top of it. They're going to take

2188
01:57:59.000 --> 01:58:02.239
<v Speaker 3>care of me. Okay, big company. I'm not worried about

2189
01:58:02.239 --> 01:58:06.399
<v Speaker 3>that at all. The only thing I'm concerned about is

2190
01:58:08.039 --> 01:58:10.199
<v Speaker 3>this has been soaking my sub.

2191
01:58:09.960 --> 01:58:12.760
<v Speaker 15>Floor, my OSB sub floor for.

2192
01:58:12.800 --> 01:58:16.680
<v Speaker 3>Months now, every day, twice a day, and me and

2193
01:58:16.720 --> 01:58:19.960
<v Speaker 3>my wife takes a shower one each, so it's been

2194
01:58:20.039 --> 01:58:21.760
<v Speaker 3>leaking water into my sub floor.

2195
01:58:21.960 --> 01:58:24.880
<v Speaker 6>I would say, the contractor needs to fix that subfloor.

2196
01:58:25.039 --> 01:58:26.479
<v Speaker 4>If it needs to be fixed.

2197
01:58:27.960 --> 01:58:30.560
<v Speaker 3>How do I know if it needs to be fixed.

2198
01:58:30.199 --> 01:58:30.640
<v Speaker 4>I don't know.

2199
01:58:30.760 --> 01:58:35.399
<v Speaker 6>Call somebody like Genesis Total exteriors or call one of

2200
01:58:35.439 --> 01:58:37.760
<v Speaker 6>our bathroom people would even come out and tell you

2201
01:58:37.760 --> 01:58:40.439
<v Speaker 6>if it needs to be redone. But I mean, once again,

2202
01:58:40.479 --> 01:58:42.800
<v Speaker 6>the contractor you're using, they'll probably know.

2203
01:58:45.720 --> 01:58:48.720
<v Speaker 3>Okay, well, I'm gonna see what they're coming out tomorrow,

2204
01:58:48.960 --> 01:58:51.319
<v Speaker 3>and yeah, just make sure they fix it right.

2205
01:58:51.600 --> 01:58:55.399
<v Speaker 6>The other thing you can do, you know, once once

2206
01:58:55.520 --> 01:58:59.439
<v Speaker 6>they fix the leak, then it's gonna dry up. Once

2207
01:58:59.479 --> 01:59:02.119
<v Speaker 6>it dries up, then you can use just even a

2208
01:59:02.199 --> 01:59:05.760
<v Speaker 6>moisture gun and figure out if they did repair the leak,

2209
01:59:05.840 --> 01:59:10.239
<v Speaker 6>if it's not leaking anymore. And I don't know, you know,

2210
01:59:10.359 --> 01:59:13.479
<v Speaker 6>even just going to straight particle board, I don't know

2211
01:59:13.520 --> 01:59:15.960
<v Speaker 6>how wet it's got to get over time in order

2212
01:59:16.079 --> 01:59:19.359
<v Speaker 6>not to just not to be valuable at all anymore,

2213
01:59:19.439 --> 01:59:21.560
<v Speaker 6>not to do its job. So I mean, really that

2214
01:59:21.600 --> 01:59:25.119
<v Speaker 6>would be a question for your contractor, or seriously call

2215
01:59:25.199 --> 01:59:28.279
<v Speaker 6>one of our bathroom guys and ask them.

2216
01:59:28.159 --> 01:59:29.880
<v Speaker 4>Is it something you can see?

2217
01:59:30.199 --> 01:59:33.039
<v Speaker 6>I would also make that contractor basically go up through

2218
01:59:33.079 --> 01:59:36.199
<v Speaker 6>the dry wall and the ceiling maybe and figure out

2219
01:59:36.239 --> 01:59:40.399
<v Speaker 6>if it's rotted out from the water damage.

2220
01:59:40.840 --> 01:59:44.920
<v Speaker 3>Yeah, okay, well, listen, I appreciate that.

2221
01:59:45.039 --> 01:59:45.760
<v Speaker 15>The Only thing I.

2222
01:59:45.720 --> 01:59:49.159
<v Speaker 3>Have to say is that there's no reason not to

2223
01:59:49.239 --> 01:59:52.840
<v Speaker 3>name the contractor other than I don't want them to

2224
01:59:52.840 --> 01:59:54.760
<v Speaker 3>get a bad name because they have done a good job.

2225
01:59:54.640 --> 01:59:57.279
<v Speaker 6>For well, it sounds like they're doing everything they're supposed

2226
01:59:57.279 --> 01:59:59.159
<v Speaker 6>to be doing. I don't even know what I Yeah,

2227
01:59:59.239 --> 02:00:02.479
<v Speaker 6>I could say about him. It seems like they're doing everything.

2228
02:00:02.520 --> 02:00:04.800
<v Speaker 6>I mean, you'll know a lot more when they come out.

2229
02:00:04.800 --> 02:00:07.840
<v Speaker 6>But if you do run into a position with them

2230
02:00:07.840 --> 02:00:12.159
<v Speaker 6>where you're afraid they're not repairing what they should be,

2231
02:00:12.279 --> 02:00:13.640
<v Speaker 6>make sure you call back up.

2232
02:00:14.920 --> 02:00:15.399
<v Speaker 4>I will.

2233
02:00:15.600 --> 02:00:17.279
<v Speaker 3>The only thing I was going to add is that

2234
02:00:17.359 --> 02:00:21.880
<v Speaker 3>this contractor advertises heavily on your radio station.

2235
02:00:22.279 --> 02:00:24.199
<v Speaker 6>Oh okay, well, I mean that could be one hundred

2236
02:00:24.199 --> 02:00:25.319
<v Speaker 6>different contractors.

2237
02:00:25.720 --> 02:00:26.840
<v Speaker 3>Yeah, yeah.

2238
02:00:26.880 --> 02:00:30.520
<v Speaker 4>Do I do spots for him? I don't think so.

2239
02:00:30.880 --> 02:00:35.640
<v Speaker 6>Okay, Well, that's that I appreciated. Tony three oh three

2240
02:00:35.720 --> 02:00:38.800
<v Speaker 6>seven one three eight two five five. Hey, you said

2241
02:00:38.800 --> 02:00:43.720
<v Speaker 6>the average home Frank Duran in Denvers over seven hundred thousand,

2242
02:00:43.760 --> 02:00:44.560
<v Speaker 6>now average?

2243
02:00:44.680 --> 02:00:48.960
<v Speaker 7>Yeah, the most recent d MAR report mark for detached

2244
02:00:49.000 --> 02:00:53.479
<v Speaker 7>properties average closed price, And this was for the month

2245
02:00:53.520 --> 02:00:56.359
<v Speaker 7>of April eight hundred and four and fifteen.

2246
02:00:56.279 --> 02:00:59.520
<v Speaker 6>Oh eight hundred. Yeah, down, what is your average? He's

2247
02:00:59.520 --> 02:01:04.039
<v Speaker 6>saying the average Okay, non median. The average home closed

2248
02:01:04.039 --> 02:01:08.079
<v Speaker 6>it eight hundred and four thousand Denver Metro, is that right,

2249
02:01:08.960 --> 02:01:11.920
<v Speaker 6>that's what? Yeah, and that's Denver Metro mL. Last time

2250
02:01:11.960 --> 02:01:13.600
<v Speaker 6>you were these numbers from now March.

2251
02:01:13.680 --> 02:01:15.800
<v Speaker 4>That was from the Denver Metro Association of Realtors.

2252
02:01:15.840 --> 02:01:18.720
<v Speaker 7>Now the month before, the average was seven to seventy

2253
02:01:18.760 --> 02:01:19.640
<v Speaker 7>nine oh thirty six.

2254
02:01:19.800 --> 02:01:23.039
<v Speaker 4>That's what is the average loan you guys are seeing.

2255
02:01:23.600 --> 02:01:26.800
<v Speaker 10>Boll I would say, but I mean, i'd say our average,

2256
02:01:27.199 --> 02:01:31.000
<v Speaker 10>you know we talk averages, is probably five fifty six hundred.

2257
02:01:31.079 --> 02:01:33.600
<v Speaker 6>Yeah, because there's a lot of upper properties around here.

2258
02:01:33.960 --> 02:01:37.079
<v Speaker 6>How about median four five?

2259
02:01:37.680 --> 02:01:40.279
<v Speaker 10>Yeah, loan side, No, I'd say loan we're we're up

2260
02:01:40.319 --> 02:01:41.079
<v Speaker 10>above that now.

2261
02:01:41.199 --> 02:01:42.720
<v Speaker 4>I mean, it's work the way it is.

2262
02:01:43.039 --> 02:01:45.840
<v Speaker 10>Yeah, it's because these guys will tell unless you're and

2263
02:01:45.880 --> 02:01:49.199
<v Speaker 10>then condos aren't selling very good right now, and then

2264
02:01:49.279 --> 02:01:50.279
<v Speaker 10>those are the lower price.

2265
02:01:50.399 --> 02:01:53.119
<v Speaker 6>Get you know what's amazing and both of you know this.

2266
02:01:53.279 --> 02:01:56.640
<v Speaker 6>My son's buying a house out in Nebraska. Now granted

2267
02:01:56.680 --> 02:01:59.960
<v Speaker 6>it's not a big city, but it's it's in Nebraska.

2268
02:02:00.239 --> 02:02:03.880
<v Speaker 6>What they have out there, it would blow your mind away.

2269
02:02:03.960 --> 02:02:07.079
<v Speaker 6>I mean a home built with a beautiful like one

2270
02:02:07.119 --> 02:02:11.239
<v Speaker 6>acre lot, something built in the last fifteen years. Basement

2271
02:02:11.359 --> 02:02:15.199
<v Speaker 6>fully finished, I mean, just nice, a nice house, a

2272
02:02:15.279 --> 02:02:18.960
<v Speaker 6>custom house. I mean you're talking four hundred thousand. I

2273
02:02:19.000 --> 02:02:22.399
<v Speaker 6>mean out here one of the homes he's looking at

2274
02:02:22.760 --> 02:02:25.199
<v Speaker 6>with the lot that he's got, and it just the

2275
02:02:25.359 --> 02:02:30.000
<v Speaker 6>immaculate grass and the flowers and the garden and the

2276
02:02:30.039 --> 02:02:33.800
<v Speaker 6>shed and just everything. I mean, you're talking eight hundred

2277
02:02:34.079 --> 02:02:37.520
<v Speaker 6>to a million dollars. Isn't that just mind blowing what

2278
02:02:37.560 --> 02:02:39.000
<v Speaker 6>has happened in Colorado.

2279
02:02:39.800 --> 02:02:42.439
<v Speaker 4>It's phenomenal. And you know, it's funny to me.

2280
02:02:42.520 --> 02:02:44.439
<v Speaker 7>I have a number of my sellers that say they're

2281
02:02:44.439 --> 02:02:46.600
<v Speaker 7>moving out of state for various reasons, and they tell

2282
02:02:46.640 --> 02:02:49.920
<v Speaker 7>me they're able to get like sometimes double triple the

2283
02:02:49.960 --> 02:02:51.159
<v Speaker 7>price for what they have out here.

2284
02:02:51.239 --> 02:02:53.880
<v Speaker 4>It's incredible to me to even hear that. It's crazy.

2285
02:02:54.000 --> 02:02:54.439
<v Speaker 4>We do a lot.

2286
02:02:54.560 --> 02:02:58.159
<v Speaker 10>I mean Kansas City, North Carolina. I mean it's we

2287
02:02:58.199 --> 02:03:00.760
<v Speaker 10>look at appraisals all day from all the country and

2288
02:03:01.199 --> 02:03:02.760
<v Speaker 10>it is Denver's insane.

2289
02:03:02.880 --> 02:03:05.600
<v Speaker 6>Which ones do you use, like name the state because

2290
02:03:05.600 --> 02:03:08.199
<v Speaker 6>you're looking at these appraisals all around the country. And

2291
02:03:08.199 --> 02:03:10.720
<v Speaker 6>by the way, John Clace with CMG is who I'm

2292
02:03:10.760 --> 02:03:13.880
<v Speaker 6>talking to and Frank Durant and Stephanie Thomas. But John

2293
02:03:14.359 --> 02:03:18.600
<v Speaker 6>CMG Financial does loans in every state. I mean they're

2294
02:03:18.800 --> 02:03:22.319
<v Speaker 6>they're literally the lender two billion dollars plus. They're gonna

2295
02:03:22.319 --> 02:03:25.520
<v Speaker 6>beat anything out there. But because you're looking at stuff

2296
02:03:25.560 --> 02:03:29.039
<v Speaker 6>all across the country, John, like, what do you see.

2297
02:03:28.840 --> 02:03:29.880
<v Speaker 4>That blows you away?

2298
02:03:30.199 --> 02:03:33.640
<v Speaker 6>Like where the average loan might be three hundred thousand

2299
02:03:33.680 --> 02:03:35.119
<v Speaker 6>compared to six hundred.

2300
02:03:34.920 --> 02:03:37.039
<v Speaker 10>Or Missouri me ain't even Missouri.

2301
02:03:37.159 --> 02:03:39.800
<v Speaker 4>It's it's I'm like, what's an average loan there? Just

2302
02:03:40.039 --> 02:03:41.319
<v Speaker 4>loan two seventy five?

2303
02:03:41.439 --> 02:03:45.399
<v Speaker 10>Oh my god god fifty Yeah, yeah, we're seeing you know,

2304
02:03:45.840 --> 02:03:48.600
<v Speaker 10>North Carolina's a little bit higher, maybe three point fifty

2305
02:03:49.319 --> 02:03:52.359
<v Speaker 10>or But now when you go to like Arizona, you're

2306
02:03:52.359 --> 02:03:54.680
<v Speaker 10>saying the same thing. Phoenix, you see the same thing

2307
02:03:54.680 --> 02:03:55.159
<v Speaker 10>as here.

2308
02:03:55.359 --> 02:03:57.159
<v Speaker 4>It's just going it's astronomic.

2309
02:03:57.279 --> 02:04:00.880
<v Speaker 10>But there's a lot of Kansas City, I mean, BEAUTI beautiful.

2310
02:04:00.880 --> 02:04:03.439
<v Speaker 4>How about Vegas? Is that a big one? Vegas?

2311
02:04:03.560 --> 02:04:08.439
<v Speaker 10>It's that they Yeah, I mean it's it's it's up there.

2312
02:04:08.520 --> 02:04:10.840
<v Speaker 4>But they do a lot of building. They have a

2313
02:04:10.880 --> 02:04:11.680
<v Speaker 4>lot of spreads.

2314
02:04:11.760 --> 02:04:15.920
<v Speaker 10>How about Florida, Florida, I mean, you get crazy. Florida

2315
02:04:16.000 --> 02:04:18.920
<v Speaker 10>is nice. It's starting to come down though, be crazy.

2316
02:04:19.239 --> 02:04:21.279
<v Speaker 4>And then why is it coming down? Do you think?

2317
02:04:21.760 --> 02:04:23.920
<v Speaker 10>I think a lot of it has to do with

2318
02:04:23.960 --> 02:04:27.239
<v Speaker 10>the building a lot of people. Florida property tax, the

2319
02:04:27.319 --> 02:04:29.119
<v Speaker 10>transfer taxes, and the property tax.

2320
02:04:29.399 --> 02:04:31.800
<v Speaker 4>It's a lot. We're kind of lucky in that sense.

2321
02:04:32.039 --> 02:04:35.079
<v Speaker 6>So we were looking at aah taxes for my parents

2322
02:04:35.119 --> 02:04:39.199
<v Speaker 6>were I'm helping them with their trust. And just when

2323
02:04:39.279 --> 02:04:43.039
<v Speaker 6>you redeed something a beneficiaries deed, that's where they nail you.

2324
02:04:43.119 --> 02:04:44.199
<v Speaker 4>They do. You don't have.

2325
02:04:44.119 --> 02:04:48.000
<v Speaker 6>Income tax, but when it comes to property, forget about it.

2326
02:04:48.479 --> 02:04:51.439
<v Speaker 6>Just to you know, a quick claim. It could be

2327
02:04:51.520 --> 02:04:52.800
<v Speaker 6>ten thousand dollars.

2328
02:04:53.119 --> 02:04:55.479
<v Speaker 4>Eight ten thousand dollars for a transfer tax for.

2329
02:04:55.439 --> 02:04:58.359
<v Speaker 6>A transfer even if the people aren't moving. It's just

2330
02:04:58.479 --> 02:05:01.279
<v Speaker 6>done for a trust or it's done for something. Total

2331
02:05:01.359 --> 02:05:03.920
<v Speaker 6>ripoff there. But Texas does the same thing.

2332
02:05:04.279 --> 02:05:06.880
<v Speaker 10>Texas does you know most of these words stadium comes

2333
02:05:07.079 --> 02:05:11.000
<v Speaker 10>you know somewhere else. Yeah, Wyoming still good because you

2334
02:05:11.000 --> 02:05:13.199
<v Speaker 10>know as far as property and stuff like that, But

2335
02:05:13.560 --> 02:05:16.600
<v Speaker 10>Colorado we're pretty lucky with property. Texas as of right

2336
02:05:16.640 --> 02:05:18.600
<v Speaker 10>now we're seeing them go up. And then I don't

2337
02:05:18.600 --> 02:05:20.880
<v Speaker 10>know if you've seen this lately, but I've heard the

2338
02:05:20.920 --> 02:05:23.159
<v Speaker 10>insurance is starting to go crazy around here.

2339
02:05:23.239 --> 02:05:23.680
<v Speaker 4>It's nuts.

2340
02:05:23.840 --> 02:05:26.760
<v Speaker 7>Insurance has been tough and with some of our condo

2341
02:05:26.840 --> 02:05:30.159
<v Speaker 7>buyers can be a challenge, Yeah, because with HUA fees

2342
02:05:30.199 --> 02:05:33.239
<v Speaker 7>and then if there's God forbid, there'd being a special assesstment.

2343
02:05:33.399 --> 02:05:38.279
<v Speaker 6>Trying to imagine this, imagine your HOA fees. Your insurance

2344
02:05:39.520 --> 02:05:42.560
<v Speaker 6>costs more monthly than your payment.

2345
02:05:43.000 --> 02:05:45.399
<v Speaker 10>So we're Stephanie was just talking about down and she

2346
02:05:45.439 --> 02:05:47.760
<v Speaker 10>has a property in Color Springs as.

2347
02:05:47.640 --> 02:05:49.119
<v Speaker 4>That that's like that stuff.

2348
02:05:49.159 --> 02:05:52.560
<v Speaker 8>Well, we were we were discussing my one listing I

2349
02:05:52.640 --> 02:05:55.000
<v Speaker 8>have where it's in a neighborhood where they have a

2350
02:05:55.199 --> 02:06:00.640
<v Speaker 8>leasehold interest essentially. Yeah, your long term rent the land

2351
02:06:00.800 --> 02:06:02.640
<v Speaker 8>that your home is on and that payment.

2352
02:06:02.800 --> 02:06:04.439
<v Speaker 4>How challenging is that to sell?

2353
02:06:04.760 --> 02:06:07.439
<v Speaker 8>Yeah, I mean it's definitely more difficult because when you

2354
02:06:07.479 --> 02:06:11.079
<v Speaker 8>look at the property and it's this amazing house listed,

2355
02:06:11.319 --> 02:06:12.640
<v Speaker 8>you know, under two fifty, but.

2356
02:06:12.680 --> 02:06:14.479
<v Speaker 4>You don't own the land. You don't own the land.

2357
02:06:14.520 --> 02:06:15.039
<v Speaker 4>It's crazy.

2358
02:06:15.039 --> 02:06:16.920
<v Speaker 9>Your taxes are lower, so there is a little bit

2359
02:06:16.920 --> 02:06:17.520
<v Speaker 9>of offsection.

2360
02:06:17.680 --> 02:06:21.119
<v Speaker 4>You guys loan on something like that sold with over

2361
02:06:21.199 --> 02:06:23.840
<v Speaker 4>fifty years we would, but like she said, that's how

2362
02:06:24.000 --> 02:06:26.119
<v Speaker 4>airports do. A lot of hangers.

2363
02:06:25.760 --> 02:06:28.039
<v Speaker 10>There's a seven hundred and fifty dollars h away payment

2364
02:06:28.079 --> 02:06:30.520
<v Speaker 10>on that property, and you're two hundred thousand dollars property.

2365
02:06:30.560 --> 02:06:32.840
<v Speaker 4>I mean, that's that's crazy grezy.

2366
02:06:32.840 --> 02:06:35.279
<v Speaker 6>Well it's and then you add insurance and it's just

2367
02:06:35.319 --> 02:06:38.920
<v Speaker 6>like I said, you're literally you're PMI. The highest part

2368
02:06:38.960 --> 02:06:42.000
<v Speaker 6>of it is the day. It's not even the interest.

2369
02:06:42.479 --> 02:06:46.039
<v Speaker 6>It's crazy. All right, three oh three seven one three

2370
02:06:46.079 --> 02:06:47.800
<v Speaker 6>eight two five five. Everybody hold tight.

2371
02:06:53.520 --> 02:06:56.800
<v Speaker 5>Go with a sure thing Denver's Best roofer Excel Roofing

2372
02:06:56.880 --> 02:06:57.439
<v Speaker 5>dot com.

2373
02:06:57.479 --> 02:06:59.479
<v Speaker 4>You don't pass sent until you're content.

2374
02:07:02.880 --> 02:07:06.079
<v Speaker 5>Time for an insurance checkup free, no obligation in comparison,

2375
02:07:06.199 --> 02:07:09.720
<v Speaker 5>call Compass Insurance paying too much your coverage at dozens

2376
02:07:09.760 --> 02:07:12.520
<v Speaker 5>of insurance companies find out now three all three seven

2377
02:07:12.520 --> 02:07:14.880
<v Speaker 5>to seven to one help. You'll think you're his only

2378
02:07:14.960 --> 02:07:17.439
<v Speaker 5>customer when you choose Frank durand the real estate Man

2379
02:07:17.479 --> 02:07:20.880
<v Speaker 5>dot com to list your home with Remax Alliance three

2380
02:07:20.960 --> 02:07:23.000
<v Speaker 5>oh three nine two zero sixteen twenty two.

2381
02:07:25.199 --> 02:07:27.239
<v Speaker 6>All right, three oh three seven one three eight two

2382
02:07:27.359 --> 02:07:31.760
<v Speaker 6>five five. Reverse mortgages, John, I have no idea why

2383
02:07:31.800 --> 02:07:34.399
<v Speaker 6>they seem to be getting more and more popular. In fact,

2384
02:07:34.439 --> 02:07:38.520
<v Speaker 6>Frank and Steph do you guys ever sell homes where

2385
02:07:38.560 --> 02:07:42.520
<v Speaker 6>it's a new purchase on a reverse mortgage. A lot

2386
02:07:42.520 --> 02:07:44.399
<v Speaker 6>of people don't even realize they can do that.

2387
02:07:45.159 --> 02:07:45.399
<v Speaker 1>Ef.

2388
02:07:45.520 --> 02:07:47.279
<v Speaker 4>Yeah, from time to time, not a lot, but like

2389
02:07:47.439 --> 02:07:48.600
<v Speaker 4>downsizing or.

2390
02:07:48.880 --> 02:07:51.600
<v Speaker 7>Yeah, or sometimes just selling to regroup or to move

2391
02:07:51.600 --> 02:07:52.640
<v Speaker 7>out of state or.

2392
02:07:52.640 --> 02:07:54.439
<v Speaker 6>To move out of state. And John, you guys do

2393
02:07:54.520 --> 02:07:55.840
<v Speaker 6>a ton of reverse mortgages.

2394
02:07:55.960 --> 02:07:58.560
<v Speaker 10>We do, and people are you know, the property value

2395
02:07:58.600 --> 02:08:00.680
<v Speaker 10>has gone up so much that it's it's a good

2396
02:08:00.720 --> 02:08:04.119
<v Speaker 10>avenue for people to purchase purchase homes with it because

2397
02:08:04.159 --> 02:08:05.439
<v Speaker 10>you know, the values have gone.

2398
02:08:05.239 --> 02:08:05.760
<v Speaker 4>Up so much.

2399
02:08:05.960 --> 02:08:08.720
<v Speaker 10>But we do in the reverse mortgages. It's a wide range. Now,

2400
02:08:08.800 --> 02:08:12.159
<v Speaker 10>I mean in Colorado you can actually do some proprietary

2401
02:08:12.239 --> 02:08:13.399
<v Speaker 10>reverse mortgages down.

2402
02:08:13.279 --> 02:08:15.840
<v Speaker 4>To age fifty five. Oh I didn't know that.

2403
02:08:15.960 --> 02:08:18.159
<v Speaker 10>Yeah, yeah, we have some products. You have to have

2404
02:08:18.199 --> 02:08:21.439
<v Speaker 10>some equity in the house. But that's what That's why

2405
02:08:21.439 --> 02:08:23.800
<v Speaker 10>if people are looking and they didn't think they qualify,

2406
02:08:23.840 --> 02:08:26.199
<v Speaker 10>they should call because it's that they might be able

2407
02:08:26.199 --> 02:08:28.279
<v Speaker 10>to qualify a lot of proprietary products.

2408
02:08:28.319 --> 02:08:31.479
<v Speaker 6>And here's what I like about you now reverse mortgages

2409
02:08:31.560 --> 02:08:35.239
<v Speaker 6>and correct me if I'm wrong. The government sets limits

2410
02:08:35.279 --> 02:08:37.880
<v Speaker 6>on what you can make or what anybody can make

2411
02:08:37.920 --> 02:08:39.199
<v Speaker 6>on a reverse mortgage.

2412
02:08:39.399 --> 02:08:41.960
<v Speaker 4>And yes, on the heck products, yes, you're great, the

2413
02:08:42.039 --> 02:08:43.359
<v Speaker 4>FAHA back government on.

2414
02:08:43.560 --> 02:08:46.279
<v Speaker 6>Yeah, so on the FAHA government back ones, you can

2415
02:08:46.359 --> 02:08:49.600
<v Speaker 6>only make so much. The funny part is, though a

2416
02:08:49.640 --> 02:08:52.880
<v Speaker 6>lot of companies make exactly that much. Yeah, you guys

2417
02:08:52.960 --> 02:08:56.159
<v Speaker 6>actually compete. I'm not saying the other companies are doing

2418
02:08:56.199 --> 02:08:59.880
<v Speaker 6>anything illegal, but they're maxing out what the government allows

2419
02:09:00.119 --> 02:09:02.680
<v Speaker 6>him to do on these mortgage back loans or on

2420
02:09:02.800 --> 02:09:07.039
<v Speaker 6>these FAHA back loans, where you guys will actually save

2421
02:09:07.119 --> 02:09:09.640
<v Speaker 6>a money. A lot of people think that, oh, if

2422
02:09:09.640 --> 02:09:11.840
<v Speaker 6>I get a reverse mortgage, it doesn't matter if I

2423
02:09:11.880 --> 02:09:15.079
<v Speaker 6>get it from him or Fonsie on TV or the

2424
02:09:15.079 --> 02:09:17.680
<v Speaker 6>Heart to Heart guy on late Night. It doesn't matter

2425
02:09:17.680 --> 02:09:20.159
<v Speaker 6>where I get him. It's all the same. That's not true.

2426
02:09:20.279 --> 02:09:23.600
<v Speaker 10>Not true. The origination fee the mortgage insurance is true,

2427
02:09:23.640 --> 02:09:27.239
<v Speaker 10>that's set. But the fees that people that the lenders

2428
02:09:27.239 --> 02:09:30.399
<v Speaker 10>can charge, no, that is that doesn't have to.

2429
02:09:30.359 --> 02:09:32.520
<v Speaker 4>Be the max. And how long are you guys?

2430
02:09:33.640 --> 02:09:36.039
<v Speaker 6>And you guys chime in, Frank, I mean Steph chime

2431
02:09:36.079 --> 02:09:39.319
<v Speaker 6>in on all these conversations. But how long does it

2432
02:09:39.439 --> 02:09:44.399
<v Speaker 6>typically take to close? And I don't mean I understand

2433
02:09:44.439 --> 02:09:47.279
<v Speaker 6>because I've been self employed and own my own businesses.

2434
02:09:47.840 --> 02:09:50.880
<v Speaker 6>You know, there was a period in our life where

2435
02:09:51.319 --> 02:09:53.880
<v Speaker 6>it took a while for us to get approved on

2436
02:09:53.920 --> 02:09:57.039
<v Speaker 6>a mortgage, just because you've got to show everything in

2437
02:09:57.079 --> 02:10:01.159
<v Speaker 6>the world. Sometimes people that are self employed, their tax

2438
02:10:01.199 --> 02:10:04.520
<v Speaker 6>returns don't necessarily and there's a lot of people listening

2439
02:10:04.600 --> 02:10:07.680
<v Speaker 6>know exactly what I'm talking about. The tax returns don't

2440
02:10:07.720 --> 02:10:11.520
<v Speaker 6>literally show what they make. But banks, like you guys,

2441
02:10:11.520 --> 02:10:15.920
<v Speaker 6>have ways of collecting enough data to see where the

2442
02:10:16.000 --> 02:10:17.159
<v Speaker 6>numbers really are.

2443
02:10:17.479 --> 02:10:17.840
<v Speaker 4>We do.

2444
02:10:17.920 --> 02:10:21.479
<v Speaker 10>We can use assets, we can use banks to a

2445
02:10:21.479 --> 02:10:23.720
<v Speaker 10>lot of different ways to qualifying income a.

2446
02:10:23.600 --> 02:10:24.439
<v Speaker 4>Lot of ways now.

2447
02:10:24.439 --> 02:10:27.960
<v Speaker 6>But my question is on a traditional like a W

2448
02:10:28.119 --> 02:10:31.680
<v Speaker 6>two employee, someone that works for Walmart like my son,

2449
02:10:32.039 --> 02:10:36.840
<v Speaker 6>someone that works for United Airlines somewhere, somebody that works

2450
02:10:36.880 --> 02:10:40.399
<v Speaker 6>on W two, which is very provable income. You don't

2451
02:10:40.520 --> 02:10:43.079
<v Speaker 6>have to prove expenses and all this stuff. I mean,

2452
02:10:43.239 --> 02:10:47.159
<v Speaker 6>is it crazy to think long as long as the

2453
02:10:47.359 --> 02:10:50.359
<v Speaker 6>income is there, meaning they qualify for that size loan

2454
02:10:50.960 --> 02:10:54.479
<v Speaker 6>three weeks, two weeks, a month, two months. What would

2455
02:10:54.479 --> 02:10:58.159
<v Speaker 6>you say the average turnaround you guys have at CMG

2456
02:10:58.600 --> 02:11:01.039
<v Speaker 6>compared I know your rates going to be lower but

2457
02:11:01.199 --> 02:11:05.520
<v Speaker 6>compared to a middleman as I call him, that's shopping

2458
02:11:05.600 --> 02:11:08.479
<v Speaker 6>around other companies and CMG.

2459
02:11:08.920 --> 02:11:12.439
<v Speaker 4>Yeah, average, I mean literally something like that. Our average

2460
02:11:12.479 --> 02:11:16.039
<v Speaker 4>is about eighteen days seventeen days to close it.

2461
02:11:16.239 --> 02:11:18.520
<v Speaker 10>I mean we tell people twenty one days or less,

2462
02:11:18.520 --> 02:11:21.520
<v Speaker 10>but twenty one is easy when it comes to that's no.

2463
02:11:21.680 --> 02:11:23.720
<v Speaker 6>And then I wanted to ask on the realtor side,

2464
02:11:23.760 --> 02:11:26.399
<v Speaker 6>how many times do you guys have a closing up.

2465
02:11:26.479 --> 02:11:28.479
<v Speaker 4>Let's say you're representing.

2466
02:11:27.840 --> 02:11:32.119
<v Speaker 6>The buyer, Frank, Let's say the buyer, Stephanie, the buyer,

2467
02:11:32.840 --> 02:11:36.199
<v Speaker 6>and all of a sudden there's some kind of problem

2468
02:11:36.279 --> 02:11:38.640
<v Speaker 6>up towards the end, and closing's got to be pushed

2469
02:11:38.680 --> 02:11:42.159
<v Speaker 6>off because a bank's not coming through, or someone goes out.

2470
02:11:42.199 --> 02:11:44.319
<v Speaker 6>I bet a big one is they go out right

2471
02:11:44.399 --> 02:11:47.960
<v Speaker 6>before closing and buy a car, or open a credit card,

2472
02:11:48.359 --> 02:11:50.479
<v Speaker 6>or buy a time share, something stupid.

2473
02:11:50.479 --> 02:11:51.199
<v Speaker 4>Does it happen?

2474
02:11:52.199 --> 02:11:55.239
<v Speaker 7>Oh, Mark? Those are a bummer. Sometimes, not very often.

2475
02:11:55.439 --> 02:11:57.840
<v Speaker 7>I had one recently here where we had to postpone

2476
02:11:57.880 --> 02:11:59.760
<v Speaker 7>by about a week and a half because of some

2477
02:12:00.000 --> 02:12:00.680
<v Speaker 7>issues with the loan.

2478
02:12:00.720 --> 02:12:01.960
<v Speaker 4>But it got worked out, thank god.

2479
02:12:02.199 --> 02:12:04.439
<v Speaker 6>So but and then the seller was still cool, it

2480
02:12:04.520 --> 02:12:06.600
<v Speaker 6>was all right, But we had a seat. He's saying

2481
02:12:06.640 --> 02:12:08.159
<v Speaker 6>it like, I made it work.

2482
02:12:08.199 --> 02:12:09.880
<v Speaker 4>Well, we said, let's put it this way.

2483
02:12:09.920 --> 02:12:11.760
<v Speaker 7>We had it set up where if the buyer failed

2484
02:12:11.760 --> 02:12:14.840
<v Speaker 7>to close for any reason, the earnest money was automatically

2485
02:12:14.840 --> 02:12:16.920
<v Speaker 7>forfeited to the seller. So the seller was very well

2486
02:12:16.960 --> 02:12:19.880
<v Speaker 7>protected that whole. Yeah, so that there was definitely motivation

2487
02:12:19.960 --> 02:12:21.439
<v Speaker 7>for the buyer to do what they're supposed to do to.

2488
02:12:21.359 --> 02:12:21.960
<v Speaker 1>Get it done.

2489
02:12:22.199 --> 02:12:24.399
<v Speaker 4>Okay, or let'll say, what a loss whatever? Outfront? How

2490
02:12:24.439 --> 02:12:24.840
<v Speaker 4>much was it?

2491
02:12:24.920 --> 02:12:26.840
<v Speaker 7>Dad a curious how about seventy five hundred?

2492
02:12:27.199 --> 02:12:30.479
<v Speaker 4>Wow, that'd be a nice little freebie for the seller.

2493
02:12:31.439 --> 02:12:33.279
<v Speaker 4>How about you, Steph. You ever dealt with one?

2494
02:12:33.319 --> 02:12:36.119
<v Speaker 6>And here's closing day and they went out and got

2495
02:12:36.119 --> 02:12:39.119
<v Speaker 6>a Best Buy credit card and bought brand new televisions

2496
02:12:39.119 --> 02:12:39.680
<v Speaker 6>for their house.

2497
02:12:39.840 --> 02:12:42.439
<v Speaker 16>I have not had that because I do have conversations

2498
02:12:42.439 --> 02:12:45.479
<v Speaker 16>with my clients, my buyers. You know, my joke forever is,

2499
02:12:45.520 --> 02:12:48.039
<v Speaker 16>you know, do not save twenty percent of coals. It's

2500
02:12:48.039 --> 02:12:50.199
<v Speaker 16>not worth it. Don't pull you know the one hundred

2501
02:12:50.239 --> 02:12:52.880
<v Speaker 16>dollars you might save, It's not worth it. But yeah,

2502
02:12:52.920 --> 02:12:55.359
<v Speaker 16>I have those conversations. Wait to buy your fridge till

2503
02:12:55.359 --> 02:12:56.079
<v Speaker 16>after closing?

2504
02:12:56.399 --> 02:12:58.000
<v Speaker 4>Yeah, wait and wants closing is done.

2505
02:12:58.000 --> 02:12:59.359
<v Speaker 9>It's not like day they can do it that.

2506
02:12:59.520 --> 02:13:01.640
<v Speaker 6>I mean, that's true, John, Right, Like as soon as

2507
02:13:01.680 --> 02:13:03.800
<v Speaker 6>you guys close alone, they can go out and buy

2508
02:13:03.880 --> 02:13:05.399
<v Speaker 6>cars and whatever they can buy.

2509
02:13:05.680 --> 02:13:07.479
<v Speaker 10>We're checking till the morning they buy.

2510
02:13:07.560 --> 02:13:10.359
<v Speaker 4>But as soon as that is, that's true, Like literally

2511
02:13:10.479 --> 02:13:13.199
<v Speaker 4>the day of closing, we have a UDM. We call

2512
02:13:13.239 --> 02:13:15.119
<v Speaker 4>it report And what does that stand for?

2513
02:13:15.359 --> 02:13:18.159
<v Speaker 10>Uh, Unidentified debt monitoring system.

2514
02:13:18.279 --> 02:13:18.880
<v Speaker 4>Oh my god.

2515
02:13:19.000 --> 02:13:22.640
<v Speaker 6>So like literally, okay, Mark's closing on a house at

2516
02:13:22.680 --> 02:13:26.079
<v Speaker 6>noon today. That morning, it's seeing if I opened up

2517
02:13:26.119 --> 02:13:27.920
<v Speaker 6>any credit right, you can use.

2518
02:13:27.800 --> 02:13:30.079
<v Speaker 10>Your current credit cards, that's on this issue. Yeah, but

2519
02:13:30.199 --> 02:13:32.800
<v Speaker 10>if you open up something new, it notifies us.

2520
02:13:33.239 --> 02:13:33.600
<v Speaker 1>Wow.

2521
02:13:33.680 --> 02:13:37.039
<v Speaker 6>Then you basically have to have underwriting. And speaking of underwriting,

2522
02:13:37.600 --> 02:13:40.239
<v Speaker 6>unlike a lot of these other companies that people hear

2523
02:13:40.279 --> 02:13:42.800
<v Speaker 6>about even on this station all the time. I mean,

2524
02:13:42.840 --> 02:13:45.439
<v Speaker 6>you guys, you are the bank if you will, or

2525
02:13:45.560 --> 02:13:50.359
<v Speaker 6>the lender. You guys literally you the underwriters work for CMG.

2526
02:13:50.840 --> 02:13:53.840
<v Speaker 6>If there's something like that that happens up, I mean

2527
02:13:53.880 --> 02:13:55.640
<v Speaker 6>you can knock on the door next to you for

2528
02:13:55.720 --> 02:13:57.920
<v Speaker 6>that matter and go, hey, we need to push us through.

2529
02:13:58.079 --> 02:14:00.840
<v Speaker 10>Well yeah, well we don't push it through. We get explanation.

2530
02:14:00.880 --> 02:14:03.239
<v Speaker 10>We get it done quick, you know, because usually people

2531
02:14:03.279 --> 02:14:04.520
<v Speaker 10>will get a letter explanation.

2532
02:14:04.600 --> 02:14:07.560
<v Speaker 4>Yeah, they're not calling somebody who's calling somebody who's calling

2533
02:14:07.600 --> 02:14:10.840
<v Speaker 4>the underrea for three four different people to say.

2534
02:14:10.680 --> 02:14:13.279
<v Speaker 6>Okay, that's crazy, all right, three zero, three seven, one,

2535
02:14:13.359 --> 02:14:16.359
<v Speaker 6>three eight, two five five. By the way, Partner in

2536
02:14:16.479 --> 02:14:20.680
<v Speaker 6>Lending dot com, that's CMG. That's John Frank Duran. Frank

2537
02:14:20.760 --> 02:14:24.039
<v Speaker 6>Duran homes dot com. Frank says, more homes. I love

2538
02:14:24.079 --> 02:14:27.680
<v Speaker 6>this stat Doing your commercials are so easy. Frank sells

2539
02:14:27.720 --> 02:14:31.720
<v Speaker 6>more homes for more money in one month than most

2540
02:14:31.760 --> 02:14:36.960
<v Speaker 6>realtors in Colorado sell in a year. And Stephanie Thomas

2541
02:14:37.119 --> 02:14:40.640
<v Speaker 6>knows the Pike Peaks region better than anybody I have

2542
02:14:40.760 --> 02:14:44.039
<v Speaker 6>met up there. I love the fact you have concentrated

2543
02:14:44.079 --> 02:14:48.199
<v Speaker 6>on that Colorado Springs at Monument and you've gone up

2544
02:14:48.239 --> 02:14:51.600
<v Speaker 6>to like Woodland Parks, parts of Pueblo. You know that

2545
02:14:51.760 --> 02:14:54.680
<v Speaker 6>area inside and out.