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<v Speaker 1>Okay, relive, how this is William Ramsey. Welcome to William

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<v Speaker 1>Ramsey Investigates on today's show of a very special guest.

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<v Speaker 1>Her name is Renee Marino and she has just written

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<v Speaker 1>a book or writing a book which will be published

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<v Speaker 1>in early twenty twenty two, and the title of the

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<v Speaker 1>book is Becoming a Master Communicator, Beginning New School Technology,

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<v Speaker 1>Balancing new school technology with old school simplicity. Sorry that

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<v Speaker 1>was a wrong time. Anyway, she is a professional communication

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<v Speaker 1>coach and she's going to talk more about her book. So, Renee,

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<v Speaker 1>are you there.

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<v Speaker 2>I am here. I'm so happy to be here. Thanks

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<v Speaker 2>for having me, well, thanks.

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<v Speaker 1>For gring for the interview. For people may not have

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<v Speaker 1>heard your background. Can you talk about your background and

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<v Speaker 1>what led you to write this book Becoming a Master Communicator.

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<v Speaker 2>Absolutely, for over sixteen years of my life, I was

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<v Speaker 2>a professional actor, singer, dancer on Broadway, in film, television,

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<v Speaker 2>and I've always been obsessed with William with communication and

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<v Speaker 2>I think it comes from my background. I grew up

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<v Speaker 2>in an Italian American family, so it was very common

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<v Speaker 2>for us to be sitting around the kitchen table talking, eating, laughing,

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<v Speaker 2>arguing sometimes but nonetheless communicating and connecting. And because of that,

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<v Speaker 2>all throughout my life, I was always intrigued with the

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<v Speaker 2>way people communicated and why, and the years that I

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<v Speaker 2>was recording music, I even created a song called Communicate

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<v Speaker 2>Go Figure. And then in twenty seventeen, I started doing

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<v Speaker 2>my most recent Broadway show, which was Pretty Woman, the musical,

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<v Speaker 2>just like the movie, and I had this idea to

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<v Speaker 2>write a book. I've always been a writer since five

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<v Speaker 2>years old. It was one of my other passions. And

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<v Speaker 2>after talking to my girlfriends in the dressing room about

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<v Speaker 2>who's dating who and if they're bringing up conversations that

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<v Speaker 2>are on their minds, and just all this talk about communication,

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<v Speaker 2>I said to myself, there's a book in this and

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<v Speaker 2>especially nowadays, as you mentioned my title, balancing new school

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<v Speaker 2>technology with old school simplicity, that subtitle is really about

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<v Speaker 2>the fact that we are now in this digital age. Right,

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<v Speaker 2>everyone's with a smartphone, We're all connecting virtually, and it's

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<v Speaker 2>such a beautiful gift, but if we don't learn to

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<v Speaker 2>balance it with those more personal channels of communication, like

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<v Speaker 2>face to face, picking up an actual phone to your

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<v Speaker 2>ear to have a conversation, or handwritten letters. Right, remember

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<v Speaker 2>those if we don't balance that, then we're in for problems.

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<v Speaker 2>And I've faced it in my own life. I've witnessed

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<v Speaker 2>it in my clients, in my friend's family. When we

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<v Speaker 2>rely so heavily on technology, so many misperceptions happen miscommunication.

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<v Speaker 2>And I'm sure you know as well as I. In

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<v Speaker 2>life everything starts with communication, business, personal lives. So that's

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<v Speaker 2>really where the book developed from, right.

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<v Speaker 1>So, I mean all this stuff is very important, and

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<v Speaker 1>you're right, like this technology, there's so many you cite

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<v Speaker 1>so many examples of miscommunications with texts and miscommunications with technology.

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<v Speaker 1>There are dangers, and I've had those experiences myself, like

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<v Speaker 1>what's this person doing? Where are they? Are they angry

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<v Speaker 1>at me? I've spent days like that like that. Yes,

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<v Speaker 1>so maybe we can talk about the hazards of this

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<v Speaker 1>new technological age we're in as far as it's effect

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<v Speaker 1>upon communication.

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<v Speaker 2>Sure, when it comes to communicating virtually, we love it

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<v Speaker 2>because it's convenient.

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<v Speaker 1>Right.

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<v Speaker 2>If I need to shoot you a text real quick, William,

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<v Speaker 2>you're gonna get in four seconds. Great. But we have

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<v Speaker 2>to create boundaries for ourselves, and that is within the book.

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<v Speaker 2>I have two chapters that are full of practices that

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<v Speaker 2>you can implement today to help you get more comfortable

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<v Speaker 2>with this. So, for example, if you and I are

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<v Speaker 2>going back and forth. We're really great friends, and we're

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<v Speaker 2>going back and forth texting one another. When it gets

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<v Speaker 2>to the point that you're texting paragraphs to someone and

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<v Speaker 2>the subject matter is serious or something that really needs

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<v Speaker 2>to be dealt with in person, or where you can

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<v Speaker 2>hear the tone of someone's voice, that's a sure sign

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<v Speaker 2>to say, Okay, this texting needs to stop. I'm going

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<v Speaker 2>to pick up the phone, or I'm going to say, William,

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<v Speaker 2>how about we meet for a coffee today. I'll meet

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<v Speaker 2>you over lunch and we can talk about it. Then

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<v Speaker 2>the problems really start when we continue the text messages,

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<v Speaker 2>We continue the email threads when they've gone far beyond

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<v Speaker 2>the time that they should when we are discussing matters

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<v Speaker 2>that shouldn't be connect You shouldn't be connecting over these matters.

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<v Speaker 2>If there's no tone right email text, there's no tone,

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<v Speaker 2>Like you said, how many times I'm sure all of

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<v Speaker 2>the listeners can agree. Have you sat there with your

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<v Speaker 2>smartphone and someone texts you and they put an emoji

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<v Speaker 2>and you're like, oh, why they use that emoji, like,

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<v Speaker 2>what's said about? Are they upset with me? Maybe it's

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<v Speaker 2>because I said this, you know, And two hours goes

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<v Speaker 2>by and you have wasted time energy on what an

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<v Speaker 2>emoji meant. In the book, I call this the three

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<v Speaker 2>act play, which is the drama that we put ourselves

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<v Speaker 2>through the rumination that we put our minds through in

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<v Speaker 2>asking ourselves what could it be and why? Instead of

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<v Speaker 2>having that direct communication and just saying, hey, William, when

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<v Speaker 2>you text me that emoji, what do you mean by that?

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<v Speaker 2>More often than not, the response is usually oh, I

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<v Speaker 2>was kidding around, or I don't know, didn't even realize

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<v Speaker 2>I put it there. And then you realize, oh my goodness,

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<v Speaker 2>I've wasted hours of my life. I've wasted so much energy.

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<v Speaker 2>I could have written another book, and here I was

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<v Speaker 2>stressing out about something that didn't even matter, right, And I.

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<v Speaker 1>Mean, that's so important. The effective communication is so important

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<v Speaker 1>because a face to face personal communication you also get

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<v Speaker 1>nonverbal clues that you cannot yet through the modern technology,

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<v Speaker 1>so like, and that's a significant proportion element of these

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<v Speaker 1>communications in any circumstance, family, loved one, business relationship, anything

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<v Speaker 1>like that. Being face to face, so I think you

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<v Speaker 1>make great points about getting off of these like text

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<v Speaker 1>and emails and things like that. You talk also kind

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<v Speaker 1>of about the technology affecting really old classic skills that

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<v Speaker 1>we've lost, which is just basic writing or expression, just

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<v Speaker 1>simple expression that we take for granted. One hundred years ago,

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<v Speaker 1>the writing was so much better than now. Can you

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<v Speaker 1>expand on that?

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<v Speaker 2>Yes, it actually breaks my heart, William. I'm not kidding

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<v Speaker 2>when I say this that many schools don't even teach

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<v Speaker 2>handwriting anymore. Like that was, of course my favorite subject.

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<v Speaker 2>I love like learning script I can remember doing that

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<v Speaker 2>all through my school years. And my sister in law

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<v Speaker 2>is a guidance counselor. She's been one for about ten

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<v Speaker 2>years now in the high school, and I give an

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<v Speaker 2>example in the book about how she said to me, Renee,

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<v Speaker 2>it is such a lost art. And not only that,

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<v Speaker 2>the kids in school don't know how to take proper

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<v Speaker 2>notes because of that. Right when we were in school,

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<v Speaker 2>I'm going to speak for the both of us, you

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<v Speaker 2>kind of knew how to take notes because writing was

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<v Speaker 2>a part of the curriculum. But now not only is

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<v Speaker 2>it not part of the curriculum, but with smartphones and

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<v Speaker 2>the notifications going off and the distraction. It pulls the

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<v Speaker 2>kids right out of what they were even trying to

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<v Speaker 2>take notes on. And my sister in law has said,

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<v Speaker 2>this is such a problem. It's such a problem for

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<v Speaker 2>so many of their students, and I hear it all

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<v Speaker 2>the time. I spoke to so many parents teachers in

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<v Speaker 2>researching for my book, and I'm telling you it was

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<v Speaker 2>like ninety eight percent of them agreed that children now

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<v Speaker 2>day's children, young adults, they have lost the art of

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<v Speaker 2>being able to write a complete sentence. And many people

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<v Speaker 2>nowadays could say, well, it's no big deal, right, I

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<v Speaker 2>have grammarly, I can just figure it out online. But

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<v Speaker 2>at the end of the day, don't you want to

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<v Speaker 2>know that if you had to for a job interview

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<v Speaker 2>write a paragraph about why you're the best person for

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<v Speaker 2>the job, you want to be able to do that

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<v Speaker 2>because what we write is a representation of us. When

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<v Speaker 2>I write you a handwritten letter, William, that's a representation

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<v Speaker 2>of my feelings towards you. Right, it's a very personal

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<v Speaker 2>it's a very personal skill. And the fact that it's

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<v Speaker 2>becoming a lost art it breaks my heart, it really does.

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<v Speaker 1>It really is. It's really a loss. And you don't

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<v Speaker 1>see it that often in these young kids writing in

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<v Speaker 1>a very effective way into loved ones, family members, business people,

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<v Speaker 1>expressing themselves effectively. It's a lot of it's choppy and

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<v Speaker 1>they rely upon texting instead of kind of this classic element.

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<v Speaker 1>And I think that goes to another point you make

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<v Speaker 1>in your book, which is the loss of ability to focus,

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<v Speaker 1>but also another point of communication, which is actually listening. Right.

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<v Speaker 2>Listening is I think the most crucial part of being

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<v Speaker 2>a master communicator. So often, especially nowadays, I mean, we

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<v Speaker 2>see it everywhere. We're not listening. And Stephen steven Kobe

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<v Speaker 2>absolutely he talks about how so often we listen with

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<v Speaker 2>the intent to reply and not the intent to understand.

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<v Speaker 2>And that is such a common problem nowadays because we

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<v Speaker 2>are all used to things happening fast quick. I'm talking

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<v Speaker 2>to you, I hear notification go off. My focus has switched.

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<v Speaker 2>We're tasks switched, switching all day long. So when it

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<v Speaker 2>comes to fully listening in a conversation, it's becoming less

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<v Speaker 2>and less the more technology gets advanced, because our brains

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<v Speaker 2>are now programmed. I say the book, I say, we

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<v Speaker 2>are like Pavlo's dogs, right conditioned to tune out the

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<v Speaker 2>minute we hear a notification go off, the minute a

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<v Speaker 2>new ad pops up on a on a link bar,

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<v Speaker 2>and this is causing us to become much less, much

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<v Speaker 2>less apt to listen. And it's very much a problem because,

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<v Speaker 2>as you said, that is such a crucial part of communication.

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<v Speaker 2>When I can sit here and fully listen to you

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<v Speaker 2>and take in what you're saying to me, without thinking,

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<v Speaker 2>without focusing on myself, right, not thinking about what I'm

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<v Speaker 2>going to say, how I'm gonna respond, but fully absorbing

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<v Speaker 2>what you are sharing with me. It's a gift on

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<v Speaker 2>both parties, right. I give you the gift for this

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<v Speaker 2>open platform to be heard, and I give a gift

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<v Speaker 2>to myself to possibly learn something, to experience a new perspective.

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<v Speaker 2>And we lose these gifts when we are so consumed

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<v Speaker 2>with ourselves, we're consumed with winning the argument, or we're

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<v Speaker 2>consumed with sharing our opinion. I don't care about what

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<v Speaker 2>you have to say, but let me tell you what

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<v Speaker 2>I know. And we can see it, right. I think

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<v Speaker 2>we can see it in the world right now. We

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<v Speaker 2>see it in the news, we see it everywhere. No

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<v Speaker 2>one is actually having a conversation. And I really believe William.

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<v Speaker 2>I believe it in my heart that this book is

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<v Speaker 2>going to help so many people because breathing is very

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<v Speaker 2>much I'm sorry, Communicating is very much like breathing. We

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<v Speaker 2>don't often think about it until things go awry. You

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<v Speaker 2>don't think about how you're breathing until you can't breathe

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<v Speaker 2>and you're having an anxiety attack and you're like, can't

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<v Speaker 2>catch my breath. The same thing happens with communication. You

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<v Speaker 2>go about your day communicating in the way that is

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<v Speaker 2>most natural to you, and then you come across a block,

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<v Speaker 2>whether it's a miscommunication through a text, or your boss

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<v Speaker 2>actually didn't get your email and is now having, you know,

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<v Speaker 2>telling you that, oh, I feel like you're not working effectively,

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<v Speaker 2>and meanwhile you sent the email but it went to spam.

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<v Speaker 2>So we aren't conscious of how we're communicating in our relationships,

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<v Speaker 2>personal and professional until something goes wrong. So my hope

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<v Speaker 2>with this book is that it's going to bring awareness

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<v Speaker 2>to all of us to say, Wow, well do I

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<v Speaker 2>do that? You know, do I check in on the

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<v Speaker 2>phone after I've texted a friend for hours and check

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<v Speaker 2>in and just be like, hey, are we good? Did

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<v Speaker 2>you understand what I was saying when I text that

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<v Speaker 2>if we're not aware of that, then that is where

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<v Speaker 2>you know, we can experience a lot of heartache and

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<v Speaker 2>a lot of miscommunication.

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<v Speaker 1>Right. And I think that even the technology you make

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<v Speaker 1>a point to in the book that because you're on tech,

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<v Speaker 1>you're missing the opportunity to properly communicate. Can you talk

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<v Speaker 1>about how technology has inhibited people? I mean the types

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<v Speaker 1>of communication for me and my family. Somebody's on the phone,

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<v Speaker 1>you might as well be talking to a wall about

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<v Speaker 1>something even important.

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<v Speaker 2>Yes, Oh, it's and it's such a double edged sword, right.

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<v Speaker 2>I know my husband and I we go through this

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<v Speaker 2>all the time, especially the both of us are working

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<v Speaker 2>from home. I have my own business. He is doing

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<v Speaker 2>ten different things at once, and a lot of that

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<v Speaker 2>business is done through technology. So I'm on my phone,

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<v Speaker 2>he's on his phone, and it takes a lot of

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<v Speaker 2>conscious effort for us to be like, okay, that's it,

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<v Speaker 2>phones away, I need to like really hone into you.

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<v Speaker 2>How is your day, what's going on? You're feeling okay?

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<v Speaker 2>And with technology, the way that it has inhibited us

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<v Speaker 2>is it makes it really easy for us to escape ourselves.

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<v Speaker 2>And I say this all the time because I believe

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<v Speaker 2>it so strongly. The most important communication that we have

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<v Speaker 2>is within ourselves, and that sets the tone for all

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<v Speaker 2>of the communication we have in our ex sterior relationships.

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<v Speaker 2>So if we are not having honest conversations with ourselves,

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<v Speaker 2>how am I feeling today? Renee, what's going on? What's

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<v Speaker 2>what's bothering you? Really and taking the time to write

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<v Speaker 2>about it. Simply asking the question how am I feeling

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<v Speaker 2>and then writing about it first thing in the morning

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<v Speaker 2>can set your day off in such a positive way

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<v Speaker 2>because you've now checked in with yourself first. And because

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<v Speaker 2>of technology, what do many of us do? Eyes are open,

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<v Speaker 2>grab for our phone, We scroll, we scroll, and Brendan Bouchard,

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<v Speaker 2>who I love, talks about this. He talked about this

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<v Speaker 2>in one of his podcast episodes. The danger in doing

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<v Speaker 2>that is the minute we wake up, we're checking out

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<v Speaker 2>of our lives and into someone else's. And what does

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<v Speaker 2>that do? William? We go into comparison mode. We look

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<v Speaker 2>at Oh they're doing this, man, I'm not doing well enough.

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<v Speaker 2>They look so happy. I don't feel happy because we're

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<v Speaker 2>comparing our real lives to this beautiful culmination of photos

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<v Speaker 2>and videos that the other people have allowed us to.

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<v Speaker 1>See, right, that sometimes aren't even a real disposition or

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<v Speaker 1>prediction of their life either too. So o, that's a

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<v Speaker 1>whole nother thing, like that's a false element of high

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<v Speaker 1>tech communication too. It's like some of these Instagram models

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<v Speaker 1>and stuff like that, these lifestyle people, they're not even

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<v Speaker 1>living that real.

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<v Speaker 2>Life for sure. Oh my goodness, it's so true, and

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<v Speaker 2>you know it's so it's so ironic because we have

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<v Speaker 2>to remember. I think it's so important for us to

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<v Speaker 2>remember because so many people, I mean, the depression rate

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<v Speaker 2>has elevated through all of this, because again, people are

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<v Speaker 2>comparing themselves to what they think is real, and we

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<v Speaker 2>have to remember, and I hope all the listeners remember this.

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<v Speaker 2>No one's taking pictures or videos of when they have

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<v Speaker 2>just argued with their husband or their wife, or when

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<v Speaker 2>they're in their room crying by themselves because they feel

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<v Speaker 2>lonely and they feel confused. Those aren't the pictures that

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<v Speaker 2>are being put up in most cases, right, There are

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<v Speaker 2>some incredibly authentic people influencers who make it a point

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<v Speaker 2>to show that side, and I love that and I

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<v Speaker 2>honor those people, but most of us are not doing that.

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<v Speaker 2>So remember that the next time you compare yourself. When

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<v Speaker 2>you start to feel a little crappy about yourself, take

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<v Speaker 2>a pause and say, Okay, hold on, I'm gonna remember

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<v Speaker 2>what Renee said. This is not all as it.

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<v Speaker 1>Seems, right, And I mean, I think that's really important

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<v Speaker 1>to see, like this new school technology is distorting reality,

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<v Speaker 1>whereas the old school simplicity is all emphasizing what's really

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<v Speaker 1>important family, loved ones, relationships, communication, authenticity. And I think

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<v Speaker 1>you make that point, like I've seen you talk about

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<v Speaker 1>going and eating three hour meals in Italy. I've seen

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<v Speaker 1>really sad things were going out to dinner and everybody's

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<v Speaker 1>got a phone or an iPad just break share. I'm like, a,

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<v Speaker 1>oh man, this is terrible. This is really horrible. Maybe

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<v Speaker 1>you can talk about some of the old school simplicity

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<v Speaker 1>things of me forgotten in the high tech world.

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<v Speaker 2>Yes, I want to first say this, William, because you

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<v Speaker 2>just brought up a point that is so significant for me.

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<v Speaker 2>This was one of I will never forget this day.

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<v Speaker 2>This was one of the driving forces for me to

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<v Speaker 2>write this book with this topic because communication can be

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<v Speaker 2>so broad, right communication, what kind of communication? But for me,

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<v Speaker 2>it was so important to hone it in to this

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<v Speaker 2>balance of new school with old school. I was out

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<v Speaker 2>to dinner one day with a dear friend of mine

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<v Speaker 2>and the two of us are catching up, having a

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<v Speaker 2>great conversation, and next to us it's a family of five.

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<v Speaker 2>It was two you know, parents, husband and wife, a teenager,

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<v Speaker 2>and then two young children. And I kid you not,

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<v Speaker 2>the entire meal, no one spoke. Each of them had

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<v Speaker 2>their heads down in a digital device, and even when

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<v Speaker 2>the food came, they kept it in their hands. And

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<v Speaker 2>I'm not kidding when I say my heart broke, because, again,

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<v Speaker 2>going back to my roots, what I'm used to, when

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<v Speaker 2>you sit down at the table, that's when you communicate

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<v Speaker 2>the most. You're talking, checking in with each other. And

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<v Speaker 2>that's to me where I feel love. I feel community

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<v Speaker 2>when I'm around the table and I can be eating

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<v Speaker 2>with my friends and having that conversation. And there was

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00:18:16.880 --> 00:18:20.160
<v Speaker 2>none of that. And my friend and I we couldn't

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<v Speaker 2>believe it. You couldn't help but be aware of it.

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<v Speaker 2>I mean, they were sitting right next to us, and

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<v Speaker 2>I was just like, what a waste of time, right,

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<v Speaker 2>this precious time that we are given. Life is so short,

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<v Speaker 2>no one ever knows, and we have this gift to

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<v Speaker 2>be with our family members, and for two hours they

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<v Speaker 2>couldn't put those digital devices down. And the sad reality

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<v Speaker 2>is we're becoming addicted. We're addicted to picking up our

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<v Speaker 2>phones even when we're totally unconscious. I've done it. This

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00:18:51.680 --> 00:18:54.079
<v Speaker 2>is why I can write about it. For four seconds,

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<v Speaker 2>nothing's going on and I pick up my phone and

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<v Speaker 2>I'm thinking, Renee, what are you doing? So seeing this

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<v Speaker 2>family was really what propelled me to write this book.

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<v Speaker 2>But going back to what you asked about, what old

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<v Speaker 2>school simplicity qualities are we missing that we can still adopt.

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<v Speaker 2>Number one is having the phone put away. Studies show

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<v Speaker 2>that even just having a phone out, like your cell

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<v Speaker 2>phone out on the table, if you and I are

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<v Speaker 2>out to lunch, proves to be a distraction. Even if

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<v Speaker 2>you're not touching the phone, it proves to be a

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<v Speaker 2>distraction to the other person because you're aware of it

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00:19:35.000 --> 00:19:37.599
<v Speaker 2>right it's there. We know that at any second an

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<v Speaker 2>alarm could go off, someone could be texting you, and

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00:19:41.559 --> 00:19:47.079
<v Speaker 2>it changes the fullness of the conversation. So I would say,

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<v Speaker 2>first and foremost, having our phones put away when we

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<v Speaker 2>know we're going to be meeting with a friend, a

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00:19:51.400 --> 00:19:54.960
<v Speaker 2>family member, take that time put the phone away. Also

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<v Speaker 2>this element of slowing down right our nerve of his

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00:20:00.319 --> 00:20:03.759
<v Speaker 2>systems have sped up. And as you just mentioned in

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<v Speaker 2>the book, I talk about when my husband and I

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<v Speaker 2>took our beautiful vacation to Italy, I felt it like

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<v Speaker 2>I literally felt a complete shift just from having my

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<v Speaker 2>phone away, only out when I took a picture and

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<v Speaker 2>then put it away, and sitting eating meals amongst the

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<v Speaker 2>Italians who are so leisurely in how they eat, They

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<v Speaker 2>take their time, there's no rush for the bill, and

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<v Speaker 2>I felt like my days were tripled, the time of

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<v Speaker 2>my days was tripled. And then I come back to

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<v Speaker 2>the States, I go back to my regular life, and

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<v Speaker 2>I'm thinking, you know, I'm on my computer all day,

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<v Speaker 2>I'm on my phone, I'm here, I'm there, And at

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<v Speaker 2>the end of the day, I always find myself saying,

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<v Speaker 2>where did the day go? How did this day already

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<v Speaker 2>pass us? And it's because it feels like technology causes

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<v Speaker 2>us to press the fast forward button on our lives.

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<v Speaker 1>Yeah, I agree with that, but also it also is

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<v Speaker 1>that communication that you're using on technology as meaningful as

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<v Speaker 1>these other forms of communication. So you may spend I

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<v Speaker 1>mean at least in my my situation, I'm on the

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<v Speaker 1>computer all the time. More important things are talking about children, why,

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<v Speaker 1>you know, things like wife and doing that, and you

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<v Speaker 1>should you share that story of this eighty year old

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<v Speaker 1>lady who remembers growing up with her family, you know,

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<v Speaker 1>and their time is nothing like what it is today,

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<v Speaker 1>no distractions, not even the TV. Dad's playing music, kids

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<v Speaker 1>are dancing, and it just kind of like juxtaposed with

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<v Speaker 1>our current day, like where you've gone down a road.

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<v Speaker 1>I don't think it's it's it's that great. I mean,

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<v Speaker 1>this whole technology and I.

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<v Speaker 2>Mean, yeah, well it's such I know, I know, William.

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<v Speaker 2>I was just I was just speaking to someone else

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<v Speaker 2>about this and they were talking about how, you know,

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<v Speaker 2>virtual reality and mixed reality, that that's that's coming right,

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<v Speaker 2>It's it's already here. And just recently I was with

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<v Speaker 2>one of my little cousins nine years old, and he

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<v Speaker 2>had me put on these virtual glasses.

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<v Speaker 1>Oculus or whatever.

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00:22:09.960 --> 00:22:13.160
<v Speaker 2>Yeah, yeah, yeah, that thing. And I'm not kidding you.

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<v Speaker 2>It freaked me out so much. It was absolutely incredible.

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<v Speaker 2>But here I am in a living room and then

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<v Speaker 2>I put on these glasses and I'm in like Egypt

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00:22:22.079 --> 00:22:25.839
<v Speaker 2>and I am in Egypt, Like I am there, I'm

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00:22:25.960 --> 00:22:29.000
<v Speaker 2>feeling it. I can see everything, and I was like,

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<v Speaker 2>oh my goodness, people are not going to want to

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<v Speaker 2>be in reality because if the virtual reality is so

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00:22:36.200 --> 00:22:39.759
<v Speaker 2>much better, then what happens to that human connection?

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<v Speaker 1>Right gone, Like you're in a matrix, like a perminent matrix.

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<v Speaker 1>It's a disaster. It's a human disaster for humanity. And

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<v Speaker 1>I think that's like a under you know, A subtext

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<v Speaker 1>of your book is like we've got to get away

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00:22:52.319 --> 00:22:56.839
<v Speaker 1>from this technology and get back to the human things, writing, communicating, talking,

399
00:22:57.240 --> 00:22:59.160
<v Speaker 1>Like we've lost even just to sit down and meal.

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00:22:59.200 --> 00:23:01.880
<v Speaker 1>So many fans Amilist don't even sit down and communicate

401
00:23:01.960 --> 00:23:04.359
<v Speaker 1>over dinner. What she used to be very much of

402
00:23:04.400 --> 00:23:06.640
<v Speaker 1>a tradition that I don't even know if it is anymore.

403
00:23:06.759 --> 00:23:08.720
<v Speaker 1>People get fast food or don't even cook a meal.

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00:23:08.799 --> 00:23:12.799
<v Speaker 1>So that level of communication and interrelation is so important.

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<v Speaker 2>It's so important. And here's the truth. If we want

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00:23:17.799 --> 00:23:19.559
<v Speaker 2>to keep up with the times, we need to keep

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00:23:19.599 --> 00:23:21.960
<v Speaker 2>up with the times. Right It's like, I have a

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00:23:21.960 --> 00:23:23.680
<v Speaker 2>friend of mine, she's amazing. I don't know how she

409
00:23:23.720 --> 00:23:25.400
<v Speaker 2>does it, but she's not on Facebook. She's not on

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00:23:25.440 --> 00:23:27.880
<v Speaker 2>Instagram and let me tell you something. She's very happy.

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00:23:28.359 --> 00:23:32.599
<v Speaker 2>But the world's going there. So if we want to

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00:23:32.920 --> 00:23:35.960
<v Speaker 2>still be able to communicate in other ways besides in

413
00:23:36.000 --> 00:23:39.559
<v Speaker 2>the old school ways, we do have to keep up

414
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<v Speaker 2>on current events. If you will, we do have to,

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<v Speaker 2>I think, learn how to use the internet. I talk

416
00:23:45.640 --> 00:23:48.599
<v Speaker 2>in the book about generations before us who are still

417
00:23:48.599 --> 00:23:52.359
<v Speaker 2>not used to technology. It's important for the younger generations

418
00:23:52.359 --> 00:23:55.119
<v Speaker 2>to take that time. Sit down with your grandmother, your

419
00:23:55.160 --> 00:23:58.079
<v Speaker 2>great grandmother, show them how a video call works, because

420
00:23:58.119 --> 00:24:02.519
<v Speaker 2>it is important to understand how how it all works.

421
00:24:02.960 --> 00:24:06.079
<v Speaker 2>But at the same time, I keep going back to

422
00:24:06.119 --> 00:24:10.200
<v Speaker 2>the balance. It's the balance. It's not all one or

423
00:24:10.240 --> 00:24:14.440
<v Speaker 2>all the other. It's balance. Because I want to be

424
00:24:14.720 --> 00:24:17.160
<v Speaker 2>just as good communicating with you in a room, William

425
00:24:17.240 --> 00:24:21.160
<v Speaker 2>as I am behind this screen. I do. That's the goal,

426
00:24:21.160 --> 00:24:22.839
<v Speaker 2>and that's actually what I teach, right. I have a

427
00:24:22.839 --> 00:24:25.759
<v Speaker 2>Connecting on Camera course where I help people to bring

428
00:24:25.799 --> 00:24:29.440
<v Speaker 2>their real selves to video, so that way, when they're

429
00:24:29.480 --> 00:24:32.599
<v Speaker 2>speaking on camera, it's just like if they're speaking to

430
00:24:32.640 --> 00:24:37.359
<v Speaker 2>someone in person. But if we don't understand how to

431
00:24:37.559 --> 00:24:41.279
<v Speaker 2>really gauge both of these worlds, then we're in trouble

432
00:24:41.359 --> 00:24:44.599
<v Speaker 2>because if we're either left behind because we're not involving

433
00:24:44.640 --> 00:24:48.599
<v Speaker 2>ourselves in technology at all, or we're getting lost in

434
00:24:48.640 --> 00:24:52.720
<v Speaker 2>the technology and we're allowing that technology to control us

435
00:24:53.279 --> 00:24:57.119
<v Speaker 2>and to almost be the puppeteer with us as the puppet.

436
00:24:57.559 --> 00:25:00.000
<v Speaker 1>Right. No, that's really important and some of that's design

437
00:25:00.000 --> 00:25:02.200
<v Speaker 1>find that way you talk about Pavlov. I know people

438
00:25:02.480 --> 00:25:05.680
<v Speaker 1>whose phone dings, like you know, ten times, you know,

439
00:25:05.799 --> 00:25:08.640
<v Speaker 1>every hour, ding ding ding. It's almost just like a

440
00:25:08.680 --> 00:25:12.400
<v Speaker 1>bell or something that's a circus or something where they

441
00:25:12.480 --> 00:25:13.920
<v Speaker 1>just are all over the phone. I don't know how

442
00:25:13.960 --> 00:25:16.240
<v Speaker 1>they do it. So I mean that's called the technology

443
00:25:16.319 --> 00:25:19.319
<v Speaker 1>ruling over you. But it's also like I think the

444
00:25:19.400 --> 00:25:23.079
<v Speaker 1>technology can become. You talk about it becoming. You can

445
00:25:23.279 --> 00:25:25.759
<v Speaker 1>have a fake self or a mask. So if you

446
00:25:25.839 --> 00:25:29.720
<v Speaker 1>have if you as a communicator are encouraging people to

447
00:25:29.839 --> 00:25:33.720
<v Speaker 1>be authentic they have to also watch out for being

448
00:25:33.720 --> 00:25:36.359
<v Speaker 1>inauthentic online. Would you agree with that? Yes?

449
00:25:36.680 --> 00:25:39.279
<v Speaker 2>And you know, one of my favorite sections in the

450
00:25:39.319 --> 00:25:42.640
<v Speaker 2>book is where I talk about what I call keyboard confidence.

451
00:25:43.440 --> 00:25:47.759
<v Speaker 2>And keyboard confidence is that confidence that you have when

452
00:25:47.799 --> 00:25:52.000
<v Speaker 2>you are behind a screen and using that keyboard. But

453
00:25:52.039 --> 00:25:55.079
<v Speaker 2>the trick is to be a master communicator, right, And

454
00:25:55.119 --> 00:25:58.960
<v Speaker 2>that's that's the theme of this book to help us

455
00:25:59.000 --> 00:26:01.960
<v Speaker 2>all become master municators, which is very possible to do.

456
00:26:02.519 --> 00:26:05.960
<v Speaker 2>If we want to become master communicators, we have to

457
00:26:06.000 --> 00:26:09.000
<v Speaker 2>have the same confidence we have behind a screen and

458
00:26:09.039 --> 00:26:11.720
<v Speaker 2>on a keyboard that we do in person. And what

459
00:26:11.799 --> 00:26:16.359
<v Speaker 2>I see where I see the disconnect is people that

460
00:26:16.400 --> 00:26:18.839
<v Speaker 2>I know on a very deep level. I will sometimes

461
00:26:18.839 --> 00:26:21.400
<v Speaker 2>see a social media post of theirs and I have

462
00:26:21.440 --> 00:26:24.359
<v Speaker 2>to look twice because I'm like, who wrote that? And

463
00:26:24.440 --> 00:26:27.039
<v Speaker 2>what if they've done with my friend? Because I know

464
00:26:27.440 --> 00:26:31.160
<v Speaker 2>they would never ever say that to someone in person.

465
00:26:32.000 --> 00:26:34.759
<v Speaker 2>And a practice which I share in the book but

466
00:26:34.960 --> 00:26:36.880
<v Speaker 2>I want to give to you all now is the

467
00:26:36.920 --> 00:26:41.519
<v Speaker 2>way to help this is to say to yourself, before

468
00:26:41.519 --> 00:26:45.200
<v Speaker 2>you're going to post something on social media, ask yourself,

469
00:26:45.599 --> 00:26:48.440
<v Speaker 2>would I have the confidence to say this same thing

470
00:26:48.599 --> 00:26:52.079
<v Speaker 2>in person. If the answer is no, great, have a

471
00:26:52.119 --> 00:26:55.319
<v Speaker 2>cathartic writing session, write it in your journal, put it away,

472
00:26:55.759 --> 00:26:58.720
<v Speaker 2>and then just write the post how you would be

473
00:26:58.759 --> 00:27:02.319
<v Speaker 2>comfortable saying it in person, because then you never have

474
00:27:02.400 --> 00:27:06.200
<v Speaker 2>to worry about inauthenticity someone walking up to you and saying, oh,

475
00:27:06.200 --> 00:27:08.799
<v Speaker 2>I saw that social media post, let's talk about it.

476
00:27:08.799 --> 00:27:11.759
<v Speaker 2>And then you're like, oh right, not that that may

477
00:27:11.799 --> 00:27:14.359
<v Speaker 2>never happen. But the point is, if you want to

478
00:27:14.400 --> 00:27:17.039
<v Speaker 2>live your life the way I love to live my life,

479
00:27:17.079 --> 00:27:20.880
<v Speaker 2>as an honest, authentic human being, you want to be

480
00:27:21.000 --> 00:27:25.039
<v Speaker 2>the same person online that you are when someone meets

481
00:27:25.079 --> 00:27:28.079
<v Speaker 2>you outside in your neighborhood, that you are when you're

482
00:27:28.079 --> 00:27:31.160
<v Speaker 2>speaking on stages, that you are when you're sitting in

483
00:27:31.200 --> 00:27:34.880
<v Speaker 2>a virtual meeting. It needs to all be the same person.

484
00:27:35.079 --> 00:27:38.000
<v Speaker 2>And often in this day and age, what I'm seeing

485
00:27:38.039 --> 00:27:42.680
<v Speaker 2>is a separation of identity, if you will, Yeah.

486
00:27:42.440 --> 00:27:44.480
<v Speaker 1>For sure, No, I totally agree with that. And some

487
00:27:44.519 --> 00:27:46.599
<v Speaker 1>people are a little different online than they would be

488
00:27:46.599 --> 00:27:49.279
<v Speaker 1>in real life. Insults, things that could come back and

489
00:27:50.039 --> 00:27:52.960
<v Speaker 1>haunt you, posts from a long time ago. So people

490
00:27:53.000 --> 00:27:54.880
<v Speaker 1>really need that. I mean, that's definitely not being a

491
00:27:54.920 --> 00:27:58.039
<v Speaker 1>master communicator if you say something online that lasts forever. Yes,

492
00:27:58.279 --> 00:28:02.079
<v Speaker 1>so you've got to really be What else? What other

493
00:28:02.119 --> 00:28:04.880
<v Speaker 1>themes would you like to cover in your book? Oh?

494
00:28:04.880 --> 00:28:08.720
<v Speaker 2>There are just so many themes. As I said before,

495
00:28:08.799 --> 00:28:12.240
<v Speaker 2>the first and foremost, actually, my first chapter is about

496
00:28:13.000 --> 00:28:19.799
<v Speaker 2>discovering your communication home, because again, starting within, starting with yourself,

497
00:28:20.359 --> 00:28:24.440
<v Speaker 2>is the way to develop into that master communicator, and

498
00:28:24.519 --> 00:28:29.680
<v Speaker 2>you have to know why you are most comfortable communicating

499
00:28:29.720 --> 00:28:32.680
<v Speaker 2>in the way you do. I give I have a

500
00:28:32.759 --> 00:28:35.039
<v Speaker 2>list that you can choose from that helps you to

501
00:28:35.079 --> 00:28:37.920
<v Speaker 2>really identify what kind of communicator am I. I'll use

502
00:28:37.920 --> 00:28:40.839
<v Speaker 2>myself as an example. You already know I come from

503
00:28:40.880 --> 00:28:45.920
<v Speaker 2>this loud Italian American family. So where I'm most comfortable

504
00:28:45.920 --> 00:28:51.119
<v Speaker 2>communicating is direct verbal interaction. Again, I love texting and

505
00:28:51.160 --> 00:28:53.480
<v Speaker 2>emailing just as much as the next person. But when

506
00:28:53.519 --> 00:28:56.799
<v Speaker 2>push comes to shove, I am making an appointment to

507
00:28:56.799 --> 00:28:58.880
<v Speaker 2>see you in person as fast as you can text

508
00:28:58.880 --> 00:29:02.160
<v Speaker 2>the word high and again that's because of my upbringing.

509
00:29:02.480 --> 00:29:05.519
<v Speaker 2>And all of us have our communication home, which is

510
00:29:05.559 --> 00:29:09.519
<v Speaker 2>the way we're most comfortable communicating because of what we're

511
00:29:09.559 --> 00:29:12.319
<v Speaker 2>accustomed to from our upbringing. It doesn't have to be

512
00:29:12.480 --> 00:29:14.400
<v Speaker 2>just in your household, from your mom and dad. It

513
00:29:14.400 --> 00:29:16.880
<v Speaker 2>could be if you were someone who was always around

514
00:29:16.920 --> 00:29:19.640
<v Speaker 2>your friend's family, or if you happen to be a

515
00:29:19.680 --> 00:29:24.200
<v Speaker 2>caretaker of your parents or grandparents. That all affects the

516
00:29:24.240 --> 00:29:27.960
<v Speaker 2>way that you're comfortable communicating. And I talk about one

517
00:29:27.960 --> 00:29:32.440
<v Speaker 2>of my amazing clients who grew up in a family,

518
00:29:33.119 --> 00:29:35.960
<v Speaker 2>and she said this one day in our session William

519
00:29:36.000 --> 00:29:38.440
<v Speaker 2>and I can talk about it because she gave me full,

520
00:29:39.000 --> 00:29:41.759
<v Speaker 2>full reign permission to talk about this, and I write

521
00:29:41.759 --> 00:29:44.039
<v Speaker 2>about it. In the book, she talks about how she

522
00:29:44.079 --> 00:29:48.039
<v Speaker 2>grew up in a family that was communication phobic, and

523
00:29:48.079 --> 00:29:51.519
<v Speaker 2>when she said this phrase, I was like, this is brilliant.

524
00:29:52.200 --> 00:29:55.240
<v Speaker 2>It's brilliant because it's something that so many people face,

525
00:29:55.319 --> 00:29:58.720
<v Speaker 2>but they haven't put words to it. And she went

526
00:29:58.759 --> 00:30:02.240
<v Speaker 2>on to elaborate that growing up, her family never talked

527
00:30:02.240 --> 00:30:06.519
<v Speaker 2>about feelings. They never talked about deep level things. Everything

528
00:30:06.559 --> 00:30:08.960
<v Speaker 2>was very surface. How are you, how's your day great?

529
00:30:09.160 --> 00:30:10.680
<v Speaker 1>That was it? That was it.

530
00:30:10.839 --> 00:30:15.160
<v Speaker 2>So because of that, she feels the most comfortable communicating

531
00:30:15.279 --> 00:30:18.880
<v Speaker 2>by avoiding. And this is why she started working with me,

532
00:30:19.240 --> 00:30:22.640
<v Speaker 2>because she was avoiding all the communication in her life,

533
00:30:22.640 --> 00:30:25.680
<v Speaker 2>from her husband to her business, and it was causing

534
00:30:25.720 --> 00:30:28.160
<v Speaker 2>her a lot of stress. It was causing a lot

535
00:30:28.160 --> 00:30:33.160
<v Speaker 2>of tension in her relationships, and in identifying this, we

536
00:30:33.160 --> 00:30:36.279
<v Speaker 2>were able to flip the script in her brain and

537
00:30:36.440 --> 00:30:42.440
<v Speaker 2>start to experience other styles of communication. And she was

538
00:30:42.480 --> 00:30:46.559
<v Speaker 2>able to do that just through the awareness of realizing, like, Wow,

539
00:30:46.839 --> 00:30:49.480
<v Speaker 2>I've lived my whole life avoiding so much, and here

540
00:30:49.519 --> 00:30:54.160
<v Speaker 2>I am at this age now struggling and I understand why.

541
00:30:54.559 --> 00:30:58.039
<v Speaker 2>So I think that that's a really really powerful chapter

542
00:30:58.119 --> 00:31:00.960
<v Speaker 2>in the book, and it's actually chapter one because it's like,

543
00:31:01.079 --> 00:31:04.640
<v Speaker 2>let's start out, let's be really transparent with ourselves, and

544
00:31:04.720 --> 00:31:07.200
<v Speaker 2>in the book, I'm your guide, right, I'm here to

545
00:31:07.559 --> 00:31:10.599
<v Speaker 2>let's call this out for ourselves because nothing is solved

546
00:31:10.680 --> 00:31:12.440
<v Speaker 2>without first self awareness.

547
00:31:12.920 --> 00:31:15.200
<v Speaker 1>Good point. And you do have those those sections where

548
00:31:15.359 --> 00:31:18.759
<v Speaker 1>you can ask while you're reading along, you respond to questions.

549
00:31:18.799 --> 00:31:20.839
<v Speaker 1>You have the reader respond to questions to get a

550
00:31:20.839 --> 00:31:24.720
<v Speaker 1>better idea of where they're at, they're self understanding.

551
00:31:25.160 --> 00:31:28.359
<v Speaker 2>Yeah, in the book, my favorite part is in each

552
00:31:28.519 --> 00:31:31.599
<v Speaker 2>chapter I have a reflection section and there are a

553
00:31:31.599 --> 00:31:34.960
<v Speaker 2>set of questions related to what the topic is in

554
00:31:35.000 --> 00:31:37.359
<v Speaker 2>the chapter, and it gives the reader a chance to

555
00:31:37.440 --> 00:31:40.920
<v Speaker 2>fully absorb what was just read. I love reading, So

556
00:31:41.000 --> 00:31:44.200
<v Speaker 2>for me, I love this. I love being able to

557
00:31:45.039 --> 00:31:47.440
<v Speaker 2>kind of take the time to journal think about what

558
00:31:47.559 --> 00:31:49.480
<v Speaker 2>I just read instead of just moving on to the

559
00:31:49.519 --> 00:31:53.279
<v Speaker 2>next chapter. Because what happens we absorb about seven to

560
00:31:53.319 --> 00:31:55.519
<v Speaker 2>ten percent of what we read. We finished the book,

561
00:31:55.559 --> 00:31:58.240
<v Speaker 2>it goes on our shelf and then, as Tony Robbin says,

562
00:31:58.279 --> 00:32:01.519
<v Speaker 2>it becomes shelf knowledge. But for me, I'm interested. I

563
00:32:01.559 --> 00:32:05.279
<v Speaker 2>love personal development. I love the world of self help

564
00:32:05.319 --> 00:32:08.799
<v Speaker 2>and doing whatever I can to expand myself and my

565
00:32:08.960 --> 00:32:12.880
<v Speaker 2>understanding of the world. So by having that reflection section,

566
00:32:13.039 --> 00:32:16.200
<v Speaker 2>it gives you a chance to take a second pause

567
00:32:16.559 --> 00:32:20.160
<v Speaker 2>and really allow that information to be digested.

568
00:32:21.319 --> 00:32:24.079
<v Speaker 1>Right And I mean I think, yeah, you've got to

569
00:32:24.240 --> 00:32:26.920
<v Speaker 1>you have like your different styles to people and identify

570
00:32:27.000 --> 00:32:29.240
<v Speaker 1>with it. Was a peacekeeper, passion player, or laid back,

571
00:32:29.279 --> 00:32:32.440
<v Speaker 1>so you kind of typified other people's styles. Maybe when

572
00:32:32.480 --> 00:32:34.680
<v Speaker 1>they read through your book they can get a better

573
00:32:34.759 --> 00:32:38.200
<v Speaker 1>understanding of where they're aut in communication and right now,

574
00:32:38.279 --> 00:32:42.559
<v Speaker 1>communicating is so important everywhere. Maybe one hundred two hundred

575
00:32:42.640 --> 00:32:45.319
<v Speaker 1>years ago writing or you talk to your family and

576
00:32:45.359 --> 00:32:47.759
<v Speaker 1>that might be it, but now you can talk to

577
00:32:47.759 --> 00:32:49.480
<v Speaker 1>people all over the world. I've talked to people all

578
00:32:49.519 --> 00:32:52.799
<v Speaker 1>over the world Israel, Europe, so very important to be

579
00:32:52.880 --> 00:32:55.839
<v Speaker 1>a very skilled, if not master communicator. I definitely agree

580
00:32:55.880 --> 00:32:58.799
<v Speaker 1>with that. Is there anything you'd like to add? Anything

581
00:32:58.839 --> 00:33:01.359
<v Speaker 1>I missed before we wrap bard about thirty three minutes.

582
00:33:01.839 --> 00:33:04.480
<v Speaker 2>I think we got it all, you know, as it's

583
00:33:04.519 --> 00:33:06.680
<v Speaker 2>so funny. As we talk about the book, I get

584
00:33:06.680 --> 00:33:10.160
<v Speaker 2>even more excited for my readers to read it. Like,

585
00:33:10.200 --> 00:33:13.200
<v Speaker 2>I'm just so excited, William, because I put my heart

586
00:33:13.240 --> 00:33:16.400
<v Speaker 2>and soul in this book. But I also know that,

587
00:33:16.960 --> 00:33:20.400
<v Speaker 2>as you just said, this is such such a vital

588
00:33:20.440 --> 00:33:25.359
<v Speaker 2>topic for us now. We need this now because technology

589
00:33:25.599 --> 00:33:28.680
<v Speaker 2>is only advancing. If we don't get a grip on

590
00:33:28.920 --> 00:33:31.240
<v Speaker 2>how we want to show up in our lives, how

591
00:33:31.240 --> 00:33:34.160
<v Speaker 2>we want to show up in our interaction with one another,

592
00:33:34.400 --> 00:33:36.880
<v Speaker 2>then we can so easily get pulled away. Right. We

593
00:33:37.880 --> 00:33:41.920
<v Speaker 2>can become the most distracted creatures in the world if

594
00:33:41.920 --> 00:33:46.160
<v Speaker 2>we don't take a second to ground ourselves and figure

595
00:33:46.240 --> 00:33:48.960
<v Speaker 2>out what we want and how we want to connect

596
00:33:49.240 --> 00:33:51.839
<v Speaker 2>in our personal relationships and our professional ones.

597
00:33:52.240 --> 00:33:54.079
<v Speaker 1>Right, And that's the whole balancing, Like, you got to

598
00:33:54.119 --> 00:33:56.640
<v Speaker 1>figure this out. We have a new technology, how we're

599
00:33:56.680 --> 00:33:58.799
<v Speaker 1>going to balance all that stuff? And you have kind

600
00:33:58.839 --> 00:34:01.640
<v Speaker 1>of a reference to website. You have a website. Do

601
00:34:01.640 --> 00:34:03.480
<v Speaker 1>you want to promote that website now? Is it a

602
00:34:03.680 --> 00:34:04.240
<v Speaker 1>free gift?

603
00:34:05.079 --> 00:34:09.159
<v Speaker 2>Absolutely? Yes, yes, yes, Well the website I want to

604
00:34:09.199 --> 00:34:11.519
<v Speaker 2>promote actually is for the pre order of the book,

605
00:34:11.519 --> 00:34:13.639
<v Speaker 2>because the book is available to pre order. And the

606
00:34:13.719 --> 00:34:17.119
<v Speaker 2>exciting thing, William is that when you pre order through

607
00:34:17.159 --> 00:34:22.159
<v Speaker 2>Barnes and Noble through my link, becoming a Mastercommunicator dot com.

608
00:34:22.800 --> 00:34:26.639
<v Speaker 2>You get two free incredible bonuses. The first one is

609
00:34:27.000 --> 00:34:31.559
<v Speaker 2>twenty one ways to use communication to increase business opportunities,

610
00:34:31.880 --> 00:34:35.679
<v Speaker 2>and the second one is an introspective video journaling tool.

611
00:34:36.039 --> 00:34:37.760
<v Speaker 2>And this is a tool that I actually have in

612
00:34:37.800 --> 00:34:41.000
<v Speaker 2>my book. But these two bonuses that you get are

613
00:34:41.039 --> 00:34:43.519
<v Speaker 2>amazing because you can start to use them right away

614
00:34:44.199 --> 00:34:47.159
<v Speaker 2>skyrocket your communication skills and then it'll get you excited

615
00:34:47.199 --> 00:34:47.719
<v Speaker 2>for the book.

616
00:34:48.000 --> 00:34:50.599
<v Speaker 1>Yeah, and there's so much with that's in the book.

617
00:34:50.639 --> 00:34:53.039
<v Speaker 1>There's many more chapters involved. We kind of just cover

618
00:34:53.159 --> 00:34:57.679
<v Speaker 1>the first third maybe, but again, so the website is www.

619
00:34:58.039 --> 00:35:00.000
<v Speaker 1>Becoming a Mastercommunicator dot com.

620
00:35:00.159 --> 00:35:03.280
<v Speaker 2>Correct, absolutely, so the tail of the book, yep, www

621
00:35:03.440 --> 00:35:06.000
<v Speaker 2>DPP Becoming Amastercommunicator dot com.

622
00:35:06.000 --> 00:35:08.400
<v Speaker 1>And I will put that in the show notes. And

623
00:35:08.480 --> 00:35:10.880
<v Speaker 1>again the title of the book by Renee Marino, which

624
00:35:10.920 --> 00:35:13.639
<v Speaker 1>will be out in early twenty twenty two, is Becoming

625
00:35:13.639 --> 00:35:17.760
<v Speaker 1>a Master Communicator balancing new school technology with old school simplicity.

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<v Speaker 1>Thank you, Renee, thank you so much. Take care So

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<v Speaker 1>hold on steadier. Okay, that was perfect.
