Speaker 1: Yeah, ripped up.
Speaker 2: News.
Speaker 3: You need advice so you don't have come running.
Speaker 4: Just as fast as we can. Shooter's gonna help come man.
Speaker 5: This is the Troubleshooter Show now Tom Martinez, Hey, hey.
Speaker 3: Hey, welcome to the show.
Speaker 6: Three All three seven one three talk seven on three
Speaker 6: eight two five five. Today we have Henry Brettes with
Speaker 6: us from Excel Roofing talking about roofing and getting ready for.
Speaker 4: The reins ahead.
Speaker 6: Also anything near and dear to your your heart in
Speaker 6: pocketbook Major Mark Major back at the ranch with uh
Speaker 6: sues and is Deputy bow In there?
Speaker 4: Do I seem anyway?
Speaker 7: Yes?
Speaker 4: You do?
Speaker 6: So Okay, Now I have a theory and I want
Speaker 6: to see if you guys think I'm nuts. By the way,
Speaker 6: give us a call for problems, questions and complaints and
Speaker 6: we will solve your problems. And I do have a caller,
Speaker 6: but I want to say very quickly, we have two
Speaker 6: things to talk about. But I want to say very quickly,
Speaker 6: I figured out the Yemen call, and I figured out
Speaker 6: what they were doing. You want to know what it is.
Speaker 6: They never gave any any kind of classified information over
Speaker 6: that call.
Speaker 4: But I think they wanted it to leak.
Speaker 6: I think they wanted that reporter to hear, so that
Speaker 6: reporter would report, and that's the way of threatening Yemen
Speaker 6: without actually threatening Yemen. They actually said that Yemen is saying, whoa,
Speaker 6: they're talking about bombing us. Holy crap. Now do you
Speaker 6: think that's too far fetched that they would actually pretend
Speaker 6: they leaked something on a call with a reporter.
Speaker 4: What do you think?
Speaker 8: I don't know if it was intentional. Honestly, I think
Speaker 8: it's a big nothing burger. Nothing, nothing bad came out
Speaker 8: of it. I mean, I think the strike went perfect.
Speaker 4: Well, there was no strike. I don't think was. They
Speaker 4: were talking about possible strike.
Speaker 8: Right, No, no, no, no, they sent the drones in
Speaker 8: and then right after that.
Speaker 4: They did whatever.
Speaker 6: Okay, Okay, I didn't know they actually executed.
Speaker 4: Did it? Did it happen right after that phone call? Yeah?
Speaker 8: So actually a chat session, Yeah, it was a chat sessionession.
Speaker 6: Yeah, but that's what I mean, after that call, after
Speaker 6: what happened though.
Speaker 8: Tom is the guy, the reporter that was in the
Speaker 8: loop on accident. He thought it was a setup, just
Speaker 8: like you were saying. But he got out to his
Speaker 8: car and I think he was leaving lunch. The story
Speaker 8: goes and he turned on the radio and we just
Speaker 8: bombed the hell out of him.
Speaker 4: It was exactly what the tech said. Oh, okay, of course.
Speaker 4: See I didn't know any of that, I guess, but
Speaker 4: it was a great It was a great strike, no
Speaker 4: matter what. Yeah, Craig, what's going on? Hello?
Speaker 1: Craig fighting with Comcast?
Speaker 4: And why are you fighting with him?
Speaker 1: I have no incoming calls?
Speaker 6: And this is your Comcast phone, your IP phone?
Speaker 1: Yes, this is my uh uh, it's cordless, but it's
Speaker 1: my landline phone. It's my main.
Speaker 4: Phone over Comcast.
Speaker 1: Correct, I'm sorry, No Century, I'm sorry? Did I say someone?
Speaker 4: Yeah? You said you were arguing with Comcasts? So centry link?
Speaker 6: You have a regular old fashioned landline with centry link essentially.
Speaker 1: Yeah, you know. It's a four phone, chordless answering machine.
Speaker 6: Okay, but it plugs into the wall like an old
Speaker 6: fashioned phone.
Speaker 1: Correct, h okay?
Speaker 4: And what happened to your phone? Where did you get
Speaker 4: this phone? To begin with?
Speaker 1: The actual phone I bought years and years ago from
Speaker 1: Harry met okay, Mark or a Walmart?
Speaker 6: Okay, okay, So tell me what when did you first
Speaker 6: have trouble?
Speaker 1: Uh? Two weeks ago? This coming Sunday. Uh, somebody called
Speaker 1: me and they said, your phone is not working, and
Speaker 1: it's not you know, it's not working. So I called
Speaker 1: my own I have a cell phone as well. I
Speaker 1: called my landline phone from my cell phone and it
Speaker 1: didn't even ring. It just chopped off and said this
Speaker 1: number is no longer in service.
Speaker 6: Okay, I have a very obvious question. Did you try
Speaker 6: using another phone, plugging it into the wall and taking
Speaker 6: out that hub?
Speaker 1: Yes, I have kind of as a last resort, a
Speaker 1: corded landline which I yes also, and it's no nobody
Speaker 1: can call in on it. I have no no rings,
Speaker 1: nobody rings me.
Speaker 6: Well, is this the kind of phone that when you
Speaker 6: pick it up you hear a dial tone or not?
Speaker 4: Yes, sir, And when you plugged in that court, I
Speaker 4: think that.
Speaker 1: I have to push a phone.
Speaker 4: Okay, I get it.
Speaker 6: But when you when you put your old fashioned phone
Speaker 6: in there and plugged it in, did you hear anything?
Speaker 4: Did it work at all?
Speaker 9: No?
Speaker 1: Same thing. Tried to call my number and there's no
Speaker 1: ringing on the cordless phone, and there's no ringing on
Speaker 1: the corded phone.
Speaker 6: Okay, So it's definitely okay. I just wanted I just
Speaker 6: wanted to eliminate that old phone, and you did. You
Speaker 6: put a different phone in there, and the different phone
Speaker 6: didn't work. So I guess what I'm asking is, can
Speaker 6: you make phone calls outward outbound?
Speaker 1: Yes? And I'm calling you on that number right now.
Speaker 6: Oh that's the Okay, Okay, hold on, hold on, hold on.
Speaker 6: There is a problem with your wiring, and I got.
Speaker 4: To think what it is.
Speaker 6: You with phone lines, you need voltage to receive a call.
Speaker 6: Voltage is what triggers the ring, and for outgoing calls
Speaker 6: you don't need that. So there's some kind of input
Speaker 6: voltage or something. But I want to get one of
Speaker 6: our maybe maybe we can do any of my any
Speaker 6: of my listeners know anything about this? What century Link
Speaker 6: won't look at it?
Speaker 1: Well, that's what I wanted to go on with. I
Speaker 1: had been in touch with century Link many times. They
Speaker 1: have given me two or three different dispatch tickets. The
Speaker 1: first one dispatch ticket, a guy actually came over here
Speaker 1: to my house. He checked the line and he said,
Speaker 1: the the problem is not with you, it's with our
Speaker 1: switching stations downtown. Okay. So we had to generate another
Speaker 1: dispatch ticket, and that somehow got canceled or something. I
Speaker 1: have been in touch with come Century Link many times.
Speaker 1: They give me repair orders and dispatch tickets, but nothing
Speaker 1: ever gets my service back.
Speaker 6: Can I ask why you have cell service? I mean
Speaker 6: excoose me? Why you have landlords landline service?
Speaker 1: Oh, I'm kind of an old guy, and I guess
Speaker 1: that's kind of my considered my last resort.
Speaker 6: So you didn't want to go with a you could
Speaker 6: get a cheap cell phone and do away with all this,
Speaker 6: keep the same phone.
Speaker 4: Number and it would be cheap. How much you're paying
Speaker 4: a month for this?
Speaker 1: I'm exploring my possibilities right now. Well, you know my
Speaker 1: cell service, my self service I had with AT and T,
Speaker 1: I have cable.
Speaker 6: Well, why hold on? Why don't you just use your
Speaker 6: cell phone? Why do you have a phone? I mean
Speaker 6: your cell phone will work at your house, right, correct?
Speaker 1: Jah, That's one of the possibilities I'm thinking about.
Speaker 6: You know, how much do you pay a month for
Speaker 6: the sentry link? What is the charge on that sentry link?
Speaker 1: Yes, and it's just the phone almost how much? Almost
Speaker 1: one hundred dollars a month?
Speaker 4: Why are you doing this?
Speaker 6: Man? You're wasting time. I don't even want to solve
Speaker 6: this problem. I just want you to get off it.
Speaker 6: I'm serious, man, I'm truly serious. This is almost one
Speaker 6: hundred dollars a month for a landline and you have
Speaker 6: a cell phone.
Speaker 4: I don't know why you have it.
Speaker 6: I wouldn't use it, but I mean I wouldn't pay
Speaker 6: for it either. I don't know what you want us
Speaker 6: to do. I don't even want to.
Speaker 4: Waste the Deputy's time on this.
Speaker 6: Why do I care if you get calls in that
Speaker 6: line when you should even be having that line? I mean,
Speaker 6: I don't know. It's this is one that's not worth
Speaker 6: the effort, Kraig.
Speaker 4: That comes out to twelve hundred bucks. The twelve hundred
Speaker 4: dollars a year.
Speaker 10: You paying two hundred dollars a year to Century Link
Speaker 10: for crappy service.
Speaker 4: Why do you really need that other than yourself and
Speaker 4: old guys.
Speaker 6: I'm Tom Martino three oh three seven one three Talks
Speaker 6: seven one three two five five Frank durand the Realestateman
Speaker 6: dot com. If you're looking to see what your house
Speaker 6: will selll for in this unstable market, it's a hot
Speaker 6: market sometimes, but not for others. Find out what your
Speaker 6: home will sell for Frank duran is free of charge,
Speaker 6: no obligation three oh three nine two zero sixteen twenty two.
Speaker 6: Frank durand the real estate maan dot com.
Speaker 11: Go with a sure thing Denver's best roofer Excel Roofing
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Speaker 6: You don't pay a cent until you're content. Time for
Speaker 6: an insurance check up free no obligation. Comparison call Compass
Speaker 6: Insurance paying too much your coverage at dozens of insurance
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Speaker 11: Remax Alliance three all three nine two zero sixteen twenty two.
Speaker 4: Hi Tom Martino here.
Speaker 6: So there's a new proposal in the state legislature Senate
Speaker 6: built twenty five zero zero three, And I want to
Speaker 6: know what it's all about. It has to do with
Speaker 6: guns Leland Conway, former talk show host on this show,
Speaker 6: I mean, on this station. We love him, we know him.
Speaker 6: He's a good guy. He also does a lot of
Speaker 6: talk radio around the country. Leland, what is this new nonsense?
Speaker 6: What are they would tell me exactly what it says?
Speaker 6: What they say it says, and what it really says.
Speaker 12: Yeah, sure for sure. By the way, good to hear
Speaker 12: your voice, Tom, It is nonsense. So basically, what SBO
Speaker 12: three does is it bans all gas operated semi automatic
Speaker 12: rifles and pistols. What that means gas operated means essentially
Speaker 12: any ar style you know, the scary military style, any
Speaker 12: type of stemi automatic rifle that is sort of stylized
Speaker 12: that way, if it has a detachable magazine. Now there's
Speaker 12: a lot of significance to how they've written this, because
Speaker 12: it's ridiculous, so you could go and have one if
Speaker 12: it had a fixed magazine, which changes the entire operation
Speaker 12: of that firearm and makes that firearm ridiculous and essentially useless. However,
Speaker 12: if you still want to buy the gas power, the
Speaker 12: gas operated semi automatic rifle, you have to take an
Speaker 12: extended firearm safety course plus a hunting course in order
Speaker 12: to purchase this firearm. But then it gets worse, Tom,
Speaker 12: because in order to qualify to be able to take
Speaker 12: the course, to be able to purchase this constitutionally guaranteed
Speaker 12: right firearm, you actually have to go to get You
Speaker 12: have to go to the Parson Wildlife Department where they
Speaker 12: will issue your ability to take this course, and then
Speaker 12: you have to take this additional four hour course. So
Speaker 12: the goal here, and this is what's really sinister about this.
Speaker 12: The goal here is to make it really, really difficult
Speaker 12: to buy one without the government, the state government, knowing
Speaker 12: exactly what you're buying, that you're buying it, and that
Speaker 12: you have it. And then there's one more sinister thing
Speaker 12: down at the bottom of the bill, and I just
Speaker 12: actually they've done a lot of amendments to this, so
Speaker 12: I re read it this morning down at the very
Speaker 12: bottom of the bill. In the past, as you know,
Speaker 12: back in twenty thirteen, Colorado essentially put a magazine capacity
Speaker 12: limit on magazine you know, magazines for firearms, and the
Speaker 12: magazine limit.
Speaker 13: Is fifteen that's the state limit.
Speaker 12: Prior to this. Anybody who owned one prior to that
Speaker 12: band basically you know, it was grandfathered in. There was
Speaker 12: no way to prove one or the other, whether you
Speaker 12: bought it before or after. But now, according to the legislation,
Speaker 12: it says that you in possession of such a such
Speaker 12: a magazine are guilty of a misdemeanor. So we'll instantly
Speaker 12: make thousands of Colorado's criminals who have thirty round magazines
Speaker 12: or twenty round magazines from previous Yeah, they were, they.
Speaker 6: Were grandfathered in. They were grandfathered in, but now they're
Speaker 6: a crime. But I have a question, It's a very stupid,
Speaker 6: maybe obvious question. I had an AR fifteen just I
Speaker 6: practiced and I got.
Speaker 4: Rid of it.
Speaker 6: And what I want to know is, I don't know
Speaker 6: what they're talking about. And this sounds ignorant, But gas
Speaker 6: powered what does that mean?
Speaker 12: Yeah, so it's basically there's a there's there's this essentially,
Speaker 12: and I'm not a firearms expert in the sense that
Speaker 12: I don't exactly like I'm not a gunsmith, right, but
Speaker 12: there's a chamber in a semi automatic rifle that is
Speaker 12: like an AR fifteen where gas kind of helps diffuse
Speaker 12: the heat from the barrel from the explosion of that
Speaker 12: round leaving leaving the barrel. And so that's why you
Speaker 12: have like a muzzle flash on an AR fifteen. That's
Speaker 12: why a lot of AR fifteens will have these sort
Speaker 12: of rails on the side that are openings that's let
Speaker 12: that air out. It kind of helps keep it cooler
Speaker 12: because it's hiring firing a very high velocity round.
Speaker 4: So it's all part of it. So they're talking about
Speaker 4: like that.
Speaker 6: Yeah, they keep some of that air to help the projectile.
Speaker 6: Is that what you're saying is like it's almost like turbocharged.
Speaker 12: Yeah kind of. I mean it's a high velocity round,
Speaker 12: so an AR fifteen. What's interesting, Like there's when you
Speaker 12: look at a caliber two to three or five five six,
Speaker 12: what that is. It's essentially a twenty two, right, Like
Speaker 12: a lot of people don't realize this, like you think,
Speaker 12: oh well twenty two is really like enoughing gun. Right,
Speaker 12: there's not much to it, but it's just a much
Speaker 12: higher velocity, has more power powder in it, and so
Speaker 12: it's gonna it's gonna move much much faster. It's slightly longer,
Speaker 12: but it's really from us. So this says just that, Yeah.
Speaker 6: This is this is what my boyfriend says. That's what
Speaker 6: I call my uh my companion here gpt. Anyway, the
Speaker 6: hot gases from the burning gunpowder expand rapidly. Some of
Speaker 6: that gas is redirected just what you said, it's redirected
Speaker 6: and used to propel, So it's like an internal like
Speaker 6: turbo and the gas travels through a gas tube and
Speaker 6: uh wow, So so but it helps.
Speaker 12: To bolt on that if you want to helps.
Speaker 4: The ejection cartridge, go ahead.
Speaker 12: But yeah, I was gonna say. One of the reason
Speaker 12: these firearms are designed that way, and this is I
Speaker 12: don't want to make the liberals for them, but they
Speaker 12: were designed for the battlefield where you know, these these
Speaker 12: rounds will go straight through, right, so a lot of
Speaker 12: times they'll like they'll wound an enemy soldier. And if
Speaker 12: you can wound an enemy soldier, you can take three
Speaker 12: guys off the field because two guys got to.
Speaker 13: Carry them off, right.
Speaker 12: But they're extremely fun firearms to operate, and they're extremely
Speaker 12: great barma guns, and in some cases they work really
Speaker 12: well for hunting rifles, you know. So there's a lot
Speaker 12: of different legal and justifiable uses for these firearms. And
Speaker 12: what happens is these folks on the left, they don't
Speaker 12: like these weapons because they're effective, right, And that's something
Speaker 12: that they can't stand. They don't want people to have
Speaker 12: effective weapons because they misunderstand why the Second Amendment exists
Speaker 12: in the first place.
Speaker 6: Well, okay, here's the deal. Do you really believe we're
Speaker 6: going to do any good? I mean, when the Colorado
Speaker 6: legislature is farther left than California. So I don't know
Speaker 6: why you think you can even make any headway to
Speaker 6: defeat this, and I hate to sound like a defeat
Speaker 6: a Spakan man.
Speaker 12: Well, I think it's going to pass, right, and I
Speaker 12: think this is one of I love what you said
Speaker 12: at the beginning, where you were like what they say
Speaker 12: it says and what it says right. The thing that
Speaker 12: really concerns me about all of this is that I
Speaker 12: think Polis has eyes on twenty twenty eight, but I
Speaker 12: don't think he wants to be.
Speaker 6: Wait eyes on twenty twenty eight as a president.
Speaker 12: I think that's where he wants to run. But I
Speaker 12: don't think he wants to be the president, or I
Speaker 12: don't want to. I don't think he wants to be
Speaker 12: the candidate that actually banned semi automatic firearms, you know,
Speaker 12: AR fifteens, this quote unquote assault weapons in his state.
Speaker 12: So this gives him an out, right, This gives him
Speaker 12: an out because he can say, hey, we didn't ban
Speaker 12: the AR fifteen, we just required a little more training
Speaker 12: for it. And who could disagree with that. That's the
Speaker 12: direction that he's going with this, and that's why I
Speaker 12: think the fix is kind of in on this. It
Speaker 12: doesn't mean we shouldn't fight it, because if people call
Speaker 12: their senator, it's got to go back to the Senate.
Speaker 12: Now right, it's past the House, it goes back to
Speaker 12: the Senate. They have to do concurrence, which means the
Speaker 12: Senate has to agree with all the amendments the House
Speaker 12: put on it. You know how that works, right, So
Speaker 12: where we can be the most effective right now is
Speaker 12: by calling our senator. And then the next place is
Speaker 12: by you know, letting the governor governor know how you
Speaker 12: feel about this, so that he recognizes that there's a
Speaker 12: lot more pushback than he probably anticipated. Because here's here's
Speaker 12: the worst part of all of this. Tom At the
Speaker 12: end of the day, they're building a gun registry. That's
Speaker 12: if you read the legislature, legislative excuse me, the legislative relation.
Speaker 12: I can't speak. I talked about hosts. I can't speak.
Speaker 12: If you read the legislation, it says that the Personal
Speaker 12: Wildlife has to create a data of the information of
Speaker 12: everyone who goes through these and then purposes one of
Speaker 12: these firearms. So they're creating a database of who has
Speaker 12: these weapons so that later, you know, they can come
Speaker 12: back and they can confiscate those weapons, or they can
Speaker 12: take those weapons away if they can get to that point.
Speaker 12: So it creates a gun registry for those who own
Speaker 12: these types of weapons, which federally is illegal. So we'll
Speaker 12: see where that goes.
Speaker 4: Right now.
Speaker 6: I understand what you know. I don't trust anything anywhere anymore.
Speaker 6: I mean, it's like, you know, it just sucks. What
Speaker 6: do you think people should do right now, Leland? Because
Speaker 6: I'm going to go on to a call.
Speaker 12: Yeah, right now, they need to call their senator, whoever
Speaker 12: your senator is, called them and say hey, vote, especially
Speaker 12: if you live in an area that is represented by
Speaker 12: a Democratic state senator. You need a call on very politely, obviously,
Speaker 12: right because disrespect gets us nowhere. But call in politely,
Speaker 12: say hey, this is why I don't support this bill
Speaker 12: and I want you to vote against it.
Speaker 6: Got it, Leland? Thank you very much, man, I appreciate
Speaker 6: you being on. I'll always feel free to call in
Speaker 6: with any issues. Andrew.
Speaker 4: You want to call about a Tesla? What's going on? Andrew?
Speaker 9: I was just curious if Mark was on. I was
Speaker 9: wondering how the Tesla and auto drive handles like a
Speaker 9: four way.
Speaker 6: Stop perfectly, really so it knows where it is in line.
Speaker 4: I'll tell you. I'll tell you a quick story. Tom.
Speaker 4: You didn't know this either.
Speaker 8: So last week when you were out, Joe Keano was
Speaker 8: in and when he left. No, actually you weren't out.
Speaker 8: I'm sorry. We were both here. I was here, Joe
Speaker 8: was here.
Speaker 4: You were at your home right, And he wanted to
Speaker 4: try He wanted to try out your car.
Speaker 8: He wanted to try the self driving because he heard
Speaker 8: me talk about it. So at noon we went down,
Speaker 8: hopped in my car and he sat in the driver's
Speaker 8: seat and I told him put in an address. So
Speaker 8: we put in Mangiano's and it left the circle here
Speaker 8: and he did not touch the wheel, the gas or
Speaker 8: anything all the way to Magiano's. Then I simply hit
Speaker 8: the work button, which brings us back to the station.
Speaker 8: He went out and bought a Tesla Saturday.
Speaker 4: Are you kidding me? Not kidding?
Speaker 8: He went out and he ordered a Model s uh Saturday.
Speaker 4: So I found that so funny.
Speaker 2: But it handles construction cones really well. It sees everything.
Speaker 6: Mark say, I find this. I find it shocking. I
Speaker 6: really do.
Speaker 4: It's amazing to me. Something real. When you say you
Speaker 4: don't have to touch it. Hold on.
Speaker 10: I mean it stops at red lights. It doesn't stops
Speaker 10: at red lights. It does everything. There's of course it
Speaker 10: stops at red lights. It does doesn't change lanes, you know, like.
Speaker 8: Oh yeah, and mine, I set mine on aggressive, so
Speaker 8: when it gets me on the highway, you know, it's
Speaker 8: looking for the fastest way, so it'll move over and
Speaker 8: Mark zip.
Speaker 4: In front of people and everything.
Speaker 6: That that's just astounding to me. Why haven't the other
Speaker 6: manufacturers caught up with that?
Speaker 8: They don't close to it, They don't have the technology.
Speaker 8: So a lot of the companies are going to be
Speaker 8: you know, leasing I guess I don't know exactly financially
Speaker 8: how they're going to work it out, but are going
Speaker 8: to have the Tesla software and they need to reta
Speaker 8: every time they're cars.
Speaker 4: Every time I think.
Speaker 6: I want some I want another car, you always bring
Speaker 6: me back to Tesla. And it's so hard to beat,
Speaker 6: you know, even pricing right now, Mark yeah, you know,
Speaker 6: I mean they're expensive cars, but so is everything and
Speaker 6: when you compare to what you get, it's not really
Speaker 6: well that's not terribly priced.
Speaker 8: At lost battery out there, so the best mileage and
Speaker 8: then on top of that, you have the fastest cars
Speaker 8: on the planet basically if you want to get the
Speaker 8: three motor plaid and then the next step is just
Speaker 8: the technology. So, Andrew, I do want to tell you
Speaker 8: something that's even cooler. When we're driving through Frankdown our neighborhood,
Speaker 8: we have deer and turkey and all this stuff everywhere
Speaker 8: all the time. I mean, if we didn't see fifty
Speaker 8: deer on our way home, it would be a strange day.
Speaker 8: And in the little cockpit, it knows the difference between
Speaker 8: people walking and deer walking. And I've always wondered if
Speaker 8: the deer in the person jumped out in front of
Speaker 8: the car all of a sudden to where the car
Speaker 8: had to make a choice. I have always wondered if
Speaker 8: it would know to hit the deer. You know what
Speaker 8: I'm saying, Tom, Like they actually thought it out to that,
Speaker 8: because it'll show you a deer literally a deer walking
Speaker 8: compared to a human walking.
Speaker 14: Wow.
Speaker 4: Wow. Yeah.
Speaker 13: I was wet, like a.
Speaker 9: Like a real busy four way stop down from our office, yep.
Speaker 9: And it's you know, most people know how to navigate,
Speaker 9: but some of them will just go And so I
Speaker 9: was just curious if the place.
Speaker 4: Yeah, what I was going to say is, here's another
Speaker 4: the test.
Speaker 8: Does it yields to the laughter, It yields to the
Speaker 8: first person that got there, It knows the rules.
Speaker 4: I mean, that's the that's the quick answer.
Speaker 6: Yeah, okay, And you know what, Mark, I swear to
Speaker 6: you that people who use the four way stop worry
Speaker 6: me more than the tesla, because I swear to God,
Speaker 6: I can get there, and I can be camping there
Speaker 6: for a day, and then another car pulls up and
Speaker 6: think is this first?
Speaker 4: I mean, I just don't get it.
Speaker 6: I don't know how they calculate who's next. You simply
Speaker 6: the one who comes to a stop has the right
Speaker 6: of way first, the one who comes to a stop first.
Speaker 4: But people don't care. Well, and it's the same thing
Speaker 4: you yield to the left.
Speaker 6: Yeah, well the one to the right, the one to
Speaker 6: the right has the right of way.
Speaker 8: Well yeah, but going around in a four way, it
Speaker 8: would ultimately be the if all four came to the
Speaker 8: exact same time that people, you'd be the last one,
Speaker 8: I mean right, because it would be the one to
Speaker 8: your right to their right to their right.
Speaker 4: Hell maybe I don't.
Speaker 6: I don't know that, So stop well, what I was
Speaker 6: told is if you get there at the same time,
Speaker 6: it's the one on the right. If you're opposite each other,
Speaker 6: it's and somebody's turning left you obviously, don't you know,
Speaker 6: they have to yield to you. And if you're going straight,
Speaker 6: it doesn't matter. But when it's when it's perpendicular and
Speaker 6: you get at the same time, the one to the
Speaker 6: right has the right away. That's all I know is
Speaker 6: when you're perpendicular. So if you had four cars, you
Speaker 6: would have two sets of perpendicular cars, and the one
Speaker 6: to the right would yield.
Speaker 4: Yeah, that's the way it was.
Speaker 8: It says the first vehicle to arrive goes first, but
Speaker 8: if you arrive at the same time, the vehicle to
Speaker 8: the right has the right of wavy exactly.
Speaker 6: Okay, we have more coming up on the Troubleshooter Show.
Speaker 6: Henry Bretts with Excel roofing. Though they are doing a
Speaker 6: special gutter cleaning for folks. Henry, tell me what the
Speaker 6: gutter cleaning is.
Speaker 15: Absolutely Tom, So this is going to be a big
Speaker 15: deal for the Martino listeners. We usually charge two ninety
Speaker 15: nine for one story, in three ninety nine for two story,
Speaker 15: but for this special only all Martino listeners are going
Speaker 15: to get a ninety nine dollars gutter cleaning special. So
Speaker 15: if you call Excel Roofing and mention the Martino Gutter
Speaker 15: Cleaning Special, we will come out there and clean all
Speaker 15: of your gutters for just ninety nine dollars.
Speaker 4: That's incredible.
Speaker 6: And then you have a great roofer looking at your
Speaker 6: gutters and if something's up, they can tell you. But
Speaker 6: Excel ex cel a is an excellent Excel roofing dot com.
Speaker 6: But you got to call for the Martino special three
Speaker 6: oh three seven.
Speaker 4: Sixty one sixty four.
Speaker 11: Hundred go with a sure thing Denver's best roofer Excel
Speaker 11: Roofing dot com.
Speaker 3: You don't pay a cent until you're content.
Speaker 11: Time for an insurance check up, free no obligation comparison
Speaker 11: call Compass Insurance paying too much your coverage at dozens
Speaker 11: of insurance companies find out now three oh three seven
Speaker 11: to seven to one help. You'll think you're his only
Speaker 11: customer when you choose Frank durand the Real estate Man
Speaker 11: dot com to list your home with Remax Alliance three
Speaker 11: oh three nine two zero sixteen twenty two. Hi Tom
Speaker 11: Martinez here three on three seven on three talks seven
Speaker 11: one three eight two five five Real quick, Henry, I
Speaker 11: heard you saying you had some additional things to say
Speaker 11: about that gut or ad.
Speaker 4: What were you talking about?
Speaker 15: Oh, I was just gonna mention that it's a great deal.
Speaker 4: You know.
Speaker 15: It's it's usually two ninety nine and three ninety nine
Speaker 15: for our one and two story homes, and just for
Speaker 15: this special it would be that ninety nine dollars. It's
Speaker 15: a great deal. It's three oh three seven six one
Speaker 15: six four zero zero. And then also Tom and just
Speaker 15: to add on, a lot of these insurance deadlines are
Speaker 15: coming up for the customers from that last storm. So
Speaker 15: anybody that's out there sitting on any insurance paperwork looking
Speaker 15: to get your roof done should get moving on that.
Speaker 15: You can also give us a call. We'll go to
Speaker 15: an inspection and get you taken care of.
Speaker 4: All right.
Speaker 6: That's uh three oh three seven six one sixty four hundred.
Speaker 6: Bill's got some questions on income tax and sentry link.
Speaker 14: Go ahead, Bill, Okay, I'll answer your question first, and
Speaker 14: you can yell at me. If I donate a vehicle
Speaker 14: to a charity from my income tax, does it give
Speaker 14: me a one for one credit.
Speaker 4: Here's how deductions work.
Speaker 6: When you have a deduction, you take it off your
Speaker 6: taxable income, so.
Speaker 4: You would get the credit.
Speaker 6: The credit equivalent to a deduction is the total deduction
Speaker 6: times your tax rate. So if you had a deduction
Speaker 6: of one thousand dollars and you were in the twenty
Speaker 6: percent tax bracket, you would get two hundred dollars in credit.
Speaker 6: So it's the it's the deduction times your tax taxable table.
Speaker 6: You're your tax rate gives you the actual credit that
Speaker 6: you get off your taxes.
Speaker 14: So I don't buy the value of the vehicle.
Speaker 6: Well, okay, when you don't that, when you donate a vehicle,
Speaker 6: how much is it going to be worth? Tell me
Speaker 6: give me a real number, Bill, what is it worth?
Speaker 14: It's supposedly worth about five thousand dollars?
Speaker 4: Okay, what tax bracket are you in?
Speaker 14: Well, I'm sending them five I already sent them five
Speaker 14: thousand dollars.
Speaker 4: I'm not asking that, Bill, I'm not asking anything.
Speaker 14: I'm asking a tax I don't know. I'm retired, I
Speaker 14: don't know.
Speaker 4: I'm probably how much you make? How much you make
Speaker 4: a year? Bro? How much do you make a year?
Speaker 14: To me? And my wife. We make over one hundred
Speaker 14: and fifty.
Speaker 6: Well, okay, well you're in a higher tax bracket. You're
Speaker 6: in thirty eight percent probably, ye, you saying thirty eight
Speaker 6: thirty eight percent, So I'm going to say thirty eight percent,
Speaker 6: So you would get nineteen hundred dollars less tax that
Speaker 6: you pay. Okay, so on that five thousand dollars. No, yes,
Speaker 6: you deduct the whole five thousand, But the way the
Speaker 6: tax worksheet works out, you don't get five thousand dollars off.
Speaker 6: You have five thousand dollars less taxable income because it
Speaker 6: is a deduction. But then you multiply it by your
Speaker 6: tax rate if you don't know the real benefit, the
Speaker 6: real benefit is nineteen hundred dollars. But I want to
Speaker 6: caution you on something. What did you say.
Speaker 14: To trade and the donation would be to subtract from
Speaker 14: all gross income.
Speaker 6: Yes, so therefore it's the equivalent. It's the equivalent of
Speaker 6: the tax rate. Okay times the deduction. But I have
Speaker 6: a caution for you. In one hundred and fifty thousand
Speaker 6: dollars range, you're not going to probably get that unless
Speaker 6: it reaches a certain a adjusted gross you charity is
Speaker 6: not deductible until you get to a certain amount of
Speaker 6: your gross income, a certain percentage. I don't know what
Speaker 6: it is, but every year is different. For they make it,
Speaker 6: it has to be more than a certain percentage of
Speaker 6: your adjusted gross income.
Speaker 4: Do you understand that concept?
Speaker 16: Yeah, I just I was just un I asked something.
Speaker 4: No, I want to ask something. How do you make
Speaker 4: that much money in retirement? Tell me what you're doing,
Speaker 4: because people like to hear from people.
Speaker 14: Go ahead, Well, I had good jobs. I worked for
Speaker 14: Excel for over thirty years. My wife was a teacher
Speaker 14: for over forty years. She was hurried.
Speaker 6: You guys, so you guys do really well, that's congratulations,
Speaker 6: will thank you.
Speaker 14: The house is if we have no right offs, we
Speaker 14: don't know nothing. Nobody any money.
Speaker 4: How much? How much did you pay taxes last year?
Speaker 14: Uh? Three or fourth?
Speaker 6: Down?
Speaker 14: Remember three or four thousand dollars? I know, I know
Speaker 14: this year we paid five five thousand.
Speaker 4: Are you sure? Wait?
Speaker 6: Wait, you paid an additional five But you have money taking.
Speaker 8: Out there's probably taxes coming out of his checks coming in.
Speaker 14: Well, see because years ago when we went to h
Speaker 14: and All Block, they said you need to uppew deductions.
Speaker 4: So well, if I have you up. I mean, if
Speaker 4: you don't have him, you don't.
Speaker 14: Right, No, I just changed it. I'm gonna change it now.
Speaker 14: But I got to keep them.
Speaker 4: I'm going to tell you.
Speaker 6: I'm going to tell you, from my calculations, you probably
Speaker 6: paid fifty thousand in taxes last year at least.
Speaker 14: Yeah, probably, Yeah, what do you so?
Speaker 6: Here's one thing, here's one thing I want to say,
Speaker 6: and I gotta take a break. Don't ever do a
Speaker 6: bad investment or something that you don't really believe is sound,
Speaker 6: just for the write off.
Speaker 4: Never ever, ever. We got more coming up.
Speaker 11: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 11: dot com. You don't pay a cent until you're content.
Speaker 11: Time for an insurance check up free, no obligation. In comparison,
Speaker 11: call Compass Insurance paying too much your coverage at dozens
Speaker 11: of insurance companies find out now three oh three seven
Speaker 11: to seven to one.
Speaker 4: Help.
Speaker 11: You'll think you're his only customer when you choose Frank
Speaker 11: durand the real estate Man dot com to list your
Speaker 11: home with Remax Alliance three oh three nine two zero
Speaker 11: sixteen twenty two.
Speaker 6: Hi Tom Marts, you know here at three seven one
Speaker 6: three talks seven one three A two five.
Speaker 4: Five Tom all right, yes.
Speaker 7: So here's my question.
Speaker 17: When you were talking about the gas on the AR fifteen,
Speaker 17: was that to differentiate using the gas to eject the
Speaker 17: use cartridge and load a new one as opposed to him. Right,
Speaker 17: that's what it does, as as opposed to a mechanical right.
Speaker 7: Okay, So it doesn't help the bullet go faster.
Speaker 6: It just reloads. No I thought it did. No, it
Speaker 6: does not. It's not used in the projectile.
Speaker 7: Just use the loads race.
Speaker 6: It assists, It assists in loading the next round. And
Speaker 6: they argue that may it makes it too rapid of
Speaker 6: a fire, right okay.
Speaker 4: As, yeah, that's what they are.
Speaker 6: So if you had the cock at each time or something,
Speaker 6: or if it was spring loaded, it would not be
Speaker 6: the same. But they say the gas fire makes it
Speaker 6: almost automatic because you can just basically as quickly as
Speaker 6: you can pull your trigger, you can make that thing go.
Speaker 7: Hey, after I also wanted to clarify that for everybody.
Speaker 8: After the break, you got some hate mail. I'm going
Speaker 8: to read online. You really pissed somebody off yesterday. I
Speaker 8: think his name's Peter. Oh no, oh, it's great, Okay,
Speaker 8: you must.
Speaker 6: Let's talk to Richard got off on a Literatard, Richard,
Speaker 6: what's going on?
Speaker 4: I'll look that up in a minute. Richard, what's happening?
Speaker 18: I called you about a week or two ago when
Speaker 18: I was in Florida at that vacation run.
Speaker 4: Yeah, you couldn't. You couldn't use the garage because of
Speaker 4: the bad door.
Speaker 18: You got that right. And the pool heater didn't work.
Speaker 6: Yeah, we paid and.
Speaker 18: Sixty one dollar dollars for that place they gave us.
Speaker 18: We had to. We actually paid them a little more
Speaker 18: to actually turn on the heater for ten days, which
Speaker 18: didn't work. And then they gave us a refund on
Speaker 18: the heater for three hundred and ninety five dollars, and
Speaker 18: then they sent another refund saying basically this was to
Speaker 18: cover the garage. So how much was that six hundred dollars?
Speaker 6: So you have a total of nine hundred off your
Speaker 6: ten Go ahead.
Speaker 18: I'm sorry, Yeah, roughly nine hundred dollars off the ten thousand. Say,
Speaker 18: and but I don't think that six hundred dollars is
Speaker 18: sceptical for not having a garage for a month.
Speaker 4: You no, you see, it's not.
Speaker 6: There is no formula there what we have to do
Speaker 6: is figure out how to negotiate a better settlement. But
Speaker 6: you know they don't care. They really don't how much
Speaker 6: you can do about it. I'm serious, what can you
Speaker 6: do about it? You just negotiate. Perhaps we give this
Speaker 6: to somebody to call them.
Speaker 4: I'm Tom Martinez. More coming up.
Speaker 11: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 11: dot com. You don't pay a cent until you're content.
Speaker 11: Time for an insurance checkup free, no obligation. In comparison,
Speaker 11: call Compass Insurance paying too much your coverage at dozens
Speaker 11: of insurance companies find out now three oh three seven
Speaker 11: seven to one help. You'll think you're his only customer
Speaker 11: when you choose Frank durand the real estate Man dot
Speaker 11: com to list your home with Remax Alliance three oh
Speaker 11: three nine two zero sixteen twenty two.
Speaker 9: Ripped up.
Speaker 4: News. So you don't have run as the caid.
Speaker 7: The shooter is gonna help.
Speaker 5: Come man, this is the Troubleshooter Show. No Tom Martino.
Speaker 6: I know Tom Martino here solving problems, answering questions, taking complaimants,
Speaker 6: making your life a little easier, as we've been doing
Speaker 6: for forty five years now. We have a problem pending here.
Speaker 6: But Mark says he has a funny email as well.
Speaker 6: I don't know what I should do first, but this
Speaker 6: hour is brought to you by water Pros, the best
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Speaker 6: dot net Mark, do you want to do that funny email?
Speaker 10: Mark?
Speaker 8: Most you must have really pissed this guy off yesterday.
Speaker 8: I'm sure you'll remember who it is. But it starts
Speaker 8: out and they send it, you know, they send it
Speaker 8: over to Jojo It says. I've been a listener of
Speaker 8: The Martino Show for probably forty years. It has gotten
Speaker 8: so political I have thought about stopping listening to it.
Speaker 8: Today was the final straw when Tom basically called me
Speaker 8: in people who believe as I do idiots. He did
Speaker 8: this in general, not to me as a caller. I've
Speaker 8: used his referral list in the past, and from now
Speaker 8: on I will try to find others and will avoid
Speaker 8: his advertisers. I really doubt that you care as it
Speaker 8: goes along with the other shows on your station. Now
Speaker 8: he had to put one more sentence in. Is why
Speaker 8: I pulled this out at the very end. You ready
Speaker 8: for the final sentence? Can you even imagine what it is?
Speaker 4: Tom?
Speaker 8: The final sentence after that? And I wasn't on yesterday.
Speaker 8: You ready for the final sentence?
Speaker 4: What is it?
Speaker 8: I find Mark even more offensive. So I wasn't even
Speaker 8: on yesterday. That's what drives me crazy about this.
Speaker 4: So Tom is he?
Speaker 9: There?
Speaker 4: Is Tom?
Speaker 18: Up?
Speaker 4: I decide what was he calling about? Guys? What was
Speaker 4: he calling about?
Speaker 8: And I think he was the one that you told
Speaker 8: him he's lying. He didn't read the constitution.
Speaker 4: Institution according to Bow because.
Speaker 6: I, oh, yeah, he said he said that he doesn't
Speaker 6: like what Trump is doing because it's unconstitutional.
Speaker 4: But why is he bringing me into it?
Speaker 8: I wasn't even on it, so I responded, I got
Speaker 8: this last night, you know, and I always respond nicely.
Speaker 8: So Peter, the guy's name is Peter. So I put, Hey,
Speaker 8: what did I do?
Speaker 4: Now?
Speaker 8: Even when I'm not on you have a problem with me?
Speaker 8: Yike's Mark. So you know what this guy replies this morning,
Speaker 8: this Peter guy, you ready for this? And this guy
Speaker 8: so old, he's like eighty two or something. He's the
Speaker 8: guy that yells at people in the front lawn.
Speaker 4: He goes.
Speaker 8: Some might reply, thanks for your honesty. I'll take that
Speaker 8: into consideration, especially when it's important how I present myself
Speaker 8: to the public. He's saying, I should have replied to him.
Speaker 8: So where I left it off is, you know I
Speaker 8: called him what he is, a stupid jerk. You know
Speaker 8: I said, I've held tens of thousands of people on
Speaker 8: this show. Tom's helped easily one hundred thousand plus and you,
Speaker 8: on the other hand, Peter, likely have never done anything
Speaker 8: but complain about people.
Speaker 4: Playing on your lawn and then blessings Mark. So that's
Speaker 4: how I ended it. Okay, I see, I let Mark
Speaker 4: to all my pr anyway, I.
Speaker 8: Think you referred to a total body of WARVIW You
Speaker 8: know this jerk also called me tell me if this
Speaker 8: tell me if this sounds like me. There was one
Speaker 8: other email I forgot that was in between here, so
Speaker 8: I said, hey, why are you I wasn't even on
Speaker 8: the show, and you're giving me crap. In this email,
Speaker 8: he puts, since you asked, it's when you were on
Speaker 8: that I have a problem with you. So he's basically
Speaker 8: saying any time I'm on the air, I have a
Speaker 8: problem with you. I find your manner abrasive. Well, I
Speaker 8: don't think that's true. You are abrasive, Mark, finding you
Speaker 8: short tempered. I doubt that as well. And you're too
Speaker 8: quick to jump in. I find you loud. I turned
Speaker 8: down the RAFO when you were speaking.
Speaker 6: Mark, hold on, I think everything he's saying true. Can
Speaker 6: you really analyze it?
Speaker 4: It is true. I disagree with every damn thing he's saying.
Speaker 6: No, no, you know what, Mark, But seeing Mark and
Speaker 6: just embrace it because you are who you are. I say,
Speaker 6: you're not loud, and you're not aggressive, and you don't.
Speaker 4: Come on, Mark.
Speaker 15: You're living in this guy's head, Rent Freeze.
Speaker 2: I think he's being facetious when he says he's not tongue.
Speaker 8: I am so much room in this guy's skull. It's crazy,
Speaker 8: and it's because his skull is empty.
Speaker 4: You're all he thinks about. I think he was a shrink,
Speaker 4: which is even stranger.
Speaker 15: And he probably feels so good right now that you're
Speaker 15: talking about him.
Speaker 4: He's you know, I don't.
Speaker 8: Believe again he's never listening to the show, because he's.
Speaker 15: Probably listening right now is to hear your reaction.
Speaker 4: He's got an AOL. I do not believe.
Speaker 6: I do not believe in name calling except for one
Speaker 6: cadaver attorney I ran across years ago.
Speaker 4: I don't Is he still around the guy you said?
Speaker 4: Is he a real cadaver? By now?
Speaker 13: Yes?
Speaker 4: Own see, I thought I was in the morgue when
Speaker 4: I went into us. You call everybody on YouTube moron?
Speaker 4: So right there you call people names. No, that's an
Speaker 4: honor that you ask any one of them?
Speaker 6: Do a poll? Do they do they? Are they proud
Speaker 6: to be morons?
Speaker 4: Okay, I will, I'll put that pole up. Are you
Speaker 4: proud to be YouTube morons? Now? I want to talk
Speaker 4: to Richard.
Speaker 6: Richard the age old problem or the age old Yeah,
Speaker 6: the age old problem. To figure out is what's thing
Speaker 6: is worth to a renter or to a vacation or
Speaker 6: to a hotel.
Speaker 4: You know, really it is. There is no right or
Speaker 4: wrong answer.
Speaker 6: So Richard was out of place a VRBO vacation rental
Speaker 6: by owner. And the pool heater didn't work and the
Speaker 6: garage door didn't work. Those two main things. There were
Speaker 6: little things, but let's just take the two main ones.
Speaker 6: If he paid ten grand for this place for the month,
Speaker 6: what should he be credited?
Speaker 19: Right?
Speaker 4: That's okay?
Speaker 6: Now, Richard, what do you believe? What do you believe
Speaker 6: would be a good credit? What do you believe would
Speaker 6: be a good credit? There is no right answer, a
Speaker 6: wrong answer, but what do you believe?
Speaker 7: Right?
Speaker 18: Well, doc, I think or one of your guys chimed
Speaker 18: in when I talked to you the last time, he
Speaker 18: thought three thousand dollars would be good.
Speaker 6: I think that's reasonable. And I would say about that
Speaker 6: because you know, the pool is a big part of
Speaker 6: your summer vacation, I mean of your vacation, and I
Speaker 6: think that's not a bad idea. But they wouldn't even
Speaker 6: do that.
Speaker 19: Yeah, I asked try that.
Speaker 18: Yet you guys were going to have somebody call, but
Speaker 18: it was the last I was your last guy on.
Speaker 4: Well, let me ask you that. Okay, we'll do it.
Speaker 4: We'll do it. Okay, we'll do it. We'll say, Look,
Speaker 4: you know this guy was totally inconvenienced.
Speaker 19: Now I got him.
Speaker 18: It's there's one other possibility. All these charges that we
Speaker 18: paid were on visa. I could probably cancel them, but
Speaker 18: I don't know what good that would be.
Speaker 6: Well, I don't know. I mean, you you can, but
Speaker 6: you don't want to do all of it. You just
Speaker 6: want to cancel what you think is fair. Now here's
Speaker 6: what I think coming out first. Blush should be at
Speaker 6: least one thousand dollars. For them to offer you anything
Speaker 6: less as chicken feed, it's stupid. So they should say
Speaker 6: something like a thousand. Then I wouldn't be insulted.
Speaker 8: I have a feeling now like he might be up
Speaker 8: against this. I just pulled up their vrbo's information and
Speaker 8: it says this, listen to this.
Speaker 4: They say it is a big deal.
Speaker 8: In other words, if you book with a pool and
Speaker 8: the pool doesn't work, we have what's called the Book
Speaker 8: with Confidence Guarantee, and it offers protection if the property
Speaker 8: is significantly misrepresented, such as the pool example. But it
Speaker 8: says you need to contact VRBO customer support within twenty
Speaker 8: four hours of check in to report the issue.
Speaker 4: Was that done?
Speaker 18: Yeah, Well, it was at VRBO that we contacted it
Speaker 18: was their management company, Gulf Coast.
Speaker 6: Yeah, but they say VRBO you' they say VRBRBO, Right.
Speaker 18: Well, I think this company probably.
Speaker 12: Works for VRBO.
Speaker 4: Okay, Well you don't know that for sure. You don't
Speaker 4: know that.
Speaker 12: No.
Speaker 8: No, they say they might offer a discount, they might
Speaker 8: give you a full refund or help you find alternative accommodations.
Speaker 8: What I'm afraid of is if you didn't contact VRBO,
Speaker 8: that their response is going to be. If you called
Speaker 8: us within the first twenty four hours, we would have
Speaker 8: put you next door where the pool is working, or
Speaker 8: we would have had the pool fixed, or whatever it
Speaker 8: comes down to. I don't know, but it's worth It's
Speaker 8: worth calling them for sure, all right, hang.
Speaker 6: On, I gotta take a break. Three oh three seven
Speaker 6: one three talks seven one three eight two five five.
Speaker 6: Dan McKenzie can do wills for you. Dan McKenzie can
Speaker 6: do trusts. Dan McKenzie can do even LLC's that are
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Speaker 6: A three three COO plans eight three three co plans.
Speaker 11: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 11: dot com.
Speaker 3: You don't pay a cent until you're content.
Speaker 11: Time for an insurance check up free no obligation comparison
Speaker 11: call Compass Insurance paying too much your coverage at dozens
Speaker 11: of insurance companies find out now three oh three seven
Speaker 11: seven to one help. You'll think you're his only customer
Speaker 11: when you choose Frank durand the real estate Man dot
Speaker 11: com to list your home with Remax Alliance three oh
Speaker 11: three nine two zero sixteen twenty two.
Speaker 6: Hi Tom Martine your troubleshooter three all three seven one
Speaker 6: three talks seven one three eight two five five One
Speaker 6: Clear Choice Garage Doors listen if you ever have a
Speaker 6: problem with the garage door day.
Speaker 4: Or night, in the middle of the night.
Speaker 6: They have twenty four to seven service, especially for broken
Speaker 6: springs where you can't get your door open or closed,
Speaker 6: or regular service. They're great people. One clear Choice Doors
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Speaker 6: right there. You'll never find a better service now. Marianne
Speaker 6: has a comment on Mark. Let's make this the comment
Speaker 6: on Mark Dale held down. Go ahead, Marianne, I don't know.
Speaker 6: She just called in and says she has a comment.
Speaker 6: Go ahead, Marianne, make it insulting.
Speaker 16: I would hope that it could be constructive.
Speaker 12: I called in.
Speaker 16: Uh oh, it's probably been maybe even it's nine months
Speaker 16: or so, first only call I ever made. I'm a long, long,
Speaker 16: long time listener, and my issue was exactly what you'd
Speaker 16: do so good at? It happened to be a day
Speaker 16: when Tom wasn't there. Mark was what was the issue
Speaker 16: resolved on? Bow that I would never call you again?
Speaker 16: And I really thought I would never listen again. But
Speaker 16: I enjoy the pros outweigh the cons for me. But anyway, hey, Marianne, Marianne, I.
Speaker 6: Really appreciate I really appreciate this feedback. I need to know,
Speaker 6: though about the call, specifically, I loved to know, and
Speaker 6: I want Mark to listen. Tell us what it was
Speaker 6: about and why you thought you would never listen again?
Speaker 6: Please tell us.
Speaker 16: Okay, Well, I hate to bother you with the long story,
Speaker 16: but I'll make it as short as I can. I
Speaker 16: was moving into a new home. My daughter and her
Speaker 16: husband bought a beautiful place with a lovely mother in
Speaker 16: law home for me, and it was a, you know,
Speaker 16: really an exciting thing. I wanted to get the carpets cleaned.
Speaker 16: They were probably they probably might have been twenty years old,
Speaker 16: but the lady that was in here never had a pet,
Speaker 16: she didn't really live in here, so they were cleanable.
Speaker 16: I didn't love them, but I knew I would could
Speaker 16: get by with them for a little while until.
Speaker 18: I decided what I wanted to do.
Speaker 16: I called Stainmaster Carpet. It was. I got a number
Speaker 16: in Colorado Springs talk to a really nice gentleman who
Speaker 16: was thorough about how it would go. He made an
Speaker 16: appointment for me that afternoon.
Speaker 4: At one o'clock.
Speaker 16: At three point thirty, a van showed.
Speaker 6: Listen, Marianne, you're giving us, marian you're giving us way
Speaker 6: too much detail. But keep try to summarize and get
Speaker 6: to the part where Mark insulted you on your twenty
Speaker 6: year old carpet.
Speaker 1: Yeah, like he does.
Speaker 4: So many people go ahead.
Speaker 16: Well, anyway, they had given me a that doesn't even
Speaker 16: matter when the guy. The guy was here twenty five minutes,
Speaker 16: which was my first issue, and did about eight hundred
Speaker 16: square feet of carpeting. He hardly was in here at all.
Speaker 16: I didn't even some of the carpet wasn't even But anyway,
Speaker 16: I went to pay him, you know, didn't just wanted
Speaker 16: to get rid of him. I wrote a check and
Speaker 16: he said, oh, I don't except checks. It was a Saturday,
Speaker 16: my bank was closed. He backed me up into my
Speaker 16: kitchen corner, demanding that I find a way to give
Speaker 16: him cash.
Speaker 1: But anyway, so.
Speaker 16: Let's say we're on the call. Mark says, well, let's
Speaker 16: just let's just see what we can. Call him up
Speaker 16: and see.
Speaker 18: What, you know, what his issue is.
Speaker 2: So he gets this.
Speaker 16: Guy on the phone and he starts going on about
Speaker 16: how these my carpets were so filthy and filled with
Speaker 16: dog pee and nasty, nasty, nasty shouldn't even been cleaned.
Speaker 16: That I was an old lady that couldn't be pleased.
Speaker 16: I mean, I swear to you it could be no
Speaker 16: farther from the truth. And Mark just took up with
Speaker 16: that and ran with it.
Speaker 2: Mark.
Speaker 4: Yeah, wait a minute, Marianne Marianne, Marianne, you gotta.
Speaker 11: Let me comment, mary Anne, mary Anne, Marianne, Marianne, mari Anne.
Speaker 6: Hold on, Now, he didn't agree with you, and he
Speaker 6: he agreed with the carpet guy.
Speaker 4: Right, That's what he was saying. What exactly, Wait, what
Speaker 4: exactly did I agree with? Did you end up paying him? No,
Speaker 4: so you didn't pay.
Speaker 8: Him, but yet her corpet? Is it possible I didn't
Speaker 8: agree with that? Did you pay any part of the bill?
Speaker 4: Marianne?
Speaker 16: I think on that day you just happened to decide
Speaker 16: to fly with the good Radio idea and you really
Speaker 16: didn't listen to any of it.
Speaker 6: Well, Marianne, but listen, marian I need to know a
Speaker 6: couple of things.
Speaker 4: And I agree with you.
Speaker 6: If your perception was that that he was, you're upset
Speaker 6: because he sided with the guy. Now, Mark would never
Speaker 6: just do that to do good radio. He would never say,
Speaker 6: oh my god, you had peel all over your car.
Speaker 6: I mean, he would do it if it was if
Speaker 6: it was warranted. But but I really want to say this,
Speaker 6: and I mean this sincerely. No matter how much we
Speaker 6: fool around, listen, No matter how much, marian No matter
Speaker 6: how much we fool around on this show, honest to God,
Speaker 6: we are dedicated to helping people.
Speaker 4: But I need to know just yes or nos, no
Speaker 4: big deals. Did you ever pay him?
Speaker 9: No?
Speaker 12: Nor?
Speaker 16: The next day, Mark asked him on the radio, Well,
Speaker 16: are you willing to settle with her? Would you like to?
Speaker 16: I wasn't even looking for a settlement.
Speaker 1: I wanted to pay.
Speaker 4: How much was the bill? How much was the bill?
Speaker 4: Three hundred bucks?
Speaker 3: Anyway on the risk I did a repair.
Speaker 4: Here's the problem.
Speaker 8: If you would let Tom just ask you questions and
Speaker 8: you would answer, he's going to point out how wrong
Speaker 8: you are.
Speaker 4: So go ahead, Tom, Well, I just want to know.
Speaker 6: So you didn't pay anything, and Marianne, how bad was
Speaker 6: the problem he left you with? Or did he do everything?
Speaker 6: And you were just upset that he wanted cash? Where
Speaker 6: did it go south?
Speaker 4: What was the problem?
Speaker 14: I don't know what it was?
Speaker 18: He all violently.
Speaker 16: Aggressive towards me.
Speaker 6: Well, well, when you didn't have the cash, how did
Speaker 6: he eventually leave your house?
Speaker 4: If you did not have the three hundred you did
Speaker 4: not pay him? Did he eventually leave in a huff?
Speaker 16: He said, I'm gonna I'm going to put a lien
Speaker 16: on your house. I said, take the check. It's good,
Speaker 16: you know you can deposit it, and okay, Mark Mark.
Speaker 4: She didn't do more, I mean really she didn't. She
Speaker 4: wanted to pay by check. She didn't have get I
Speaker 4: have no idea even what the issue was.
Speaker 8: I mean, she's basically saying the guy came in and
Speaker 8: threatened her or intimidated her.
Speaker 4: No, here's I assume I you.
Speaker 6: I assume I got a job and he fixed it Mark, Mark. Yes,
Speaker 6: he fixed it man, and she just didn't want to.
Speaker 6: She just didn't have cash, and he got upset. She
Speaker 6: was upset that he got upset, and then she was
Speaker 6: upset that you agreed with him, and you probably said
Speaker 6: something like, lady, just pay the guy or whatever.
Speaker 4: Who knows. I don't care. I don't think it's a
Speaker 4: big deal. And Marianne, that is certainly not a reason.
Speaker 6: To thank god you came back, because we love our listeners,
Speaker 6: and Marianne, you know, he was a little aggressive, and
Speaker 6: he finally left said he was going to lean your house.
Speaker 6: He never even leaned your house, but he did do
Speaker 6: the repair. He did do it for three hundred dollars
Speaker 6: and you never paid him. But but that's okay. You
Speaker 6: didn't have the cash and that's all he wanted. She
Speaker 6: left the check and said take it, go on, take it.
Speaker 6: On his way out, he wouldn't take it. I need
Speaker 6: to take another call, Tom, I really want to talk
Speaker 6: to you. You have a comment on Mark. Oh my
Speaker 6: god day by the way, yes.
Speaker 7: Yes, I just have.
Speaker 20: I got the four of a suggestion with the with you,
Speaker 20: callers have the first priority.
Speaker 9: But with Mark, we have to listen to all these stories.
Speaker 18: About cars and Telsa's and Grand.
Speaker 20: Farinos and Trump before he even.
Speaker 1: Gets to a call.
Speaker 18: It's usually the second hour.
Speaker 4: Oh well, sometimes listen.
Speaker 15: I want to be fair here.
Speaker 4: Sometimes we're light on calls.
Speaker 6: We don't know why. Some days we can't keep up
Speaker 6: with them. Some days we're light. There's some kind of
Speaker 6: traffic pattern we haven't figured out. But that could be
Speaker 6: that it was a light call day. Another thing could
Speaker 6: be that he thinks the story is important. But I'm
Speaker 6: just going to say this, really, honest to goodness, I
Speaker 6: have never had more peace in my life than having
Speaker 6: take the show when I can't do it. I swear
Speaker 6: to God that that it's good to know because I
Speaker 6: have had over the years, the most hialacious people trying
Speaker 6: to do this show and they could never do it.
Speaker 6: And so anyone who thinks, oh yeah, yeah, he's just
Speaker 6: allowed about yeah, try to do it, because so many
Speaker 6: people have tried and failed in the past. But but
Speaker 6: in any case, though we love I love chiding him.
Speaker 6: I love it, I love it, I love it. So
Speaker 6: if you want to criticize him, call up. He'll listen. Oh,
Speaker 6: call up and criticize him. Then did you do did
Speaker 6: you do a survey of the morons? And if they
Speaker 6: like being called mars? I will put that up on
Speaker 6: break though, sir.
Speaker 4: Put that up though. I'm going to do this break
Speaker 4: and then you can finish the damn show. Well. I
Speaker 4: love that. I bet we lose Marianneough or whatever her
Speaker 4: name was.
Speaker 16: Eight eight eight.
Speaker 6: Heating dot com will do a deep clean for forty
Speaker 6: five bucks and if you ever need a replacement, they
Speaker 6: guarantee the lowest prices with high efficiency.
Speaker 4: Unit eight eight eight heating dot Com. I love Garrett
Speaker 4: in the team. Mark brought him to us years ago
Speaker 4: and he's been great. Three oh three seven seven zero
Speaker 4: two seven seven six.
Speaker 11: Go with a sure thing Denver's best roofer Excel roofing
Speaker 11: dot com.
Speaker 3: You don't pay a cent until you're content.
Speaker 11: Time for an insurance check up free no obligation comparison
Speaker 11: call compass insurance paying too much your coverage at dozens
Speaker 11: of insurance companies find out now three oh three seven
Speaker 11: seven to one.
Speaker 4: Help.
Speaker 11: You'll think you're his only customer when you choose Frank
Speaker 11: durand the real estate man dot com to list your
Speaker 11: home with Remax Alliance three oh three nine two zero
Speaker 11: sixteen twenty two.
Speaker 8: All right, three zero three seventy one three eight two
Speaker 8: five five. We've got open lines. I promised to that
Speaker 8: last guy, Tom.
Speaker 4: I won't tell stories. I don't even have to take that.
Speaker 4: It's like, that's what I do.
Speaker 8: I talk, Honest to God, if we're at a dinner party,
Speaker 8: I talk, I talk, I talk.
Speaker 4: Do I not talk?
Speaker 2: You're a talker, Mark, You're very verbal.
Speaker 8: But no matter what, I love solving problems, answering questions,
Speaker 8: taking complaints, and I'll be damned if I haven't recouped.
Speaker 8: I mean along with Tom. I mean, we're well over
Speaker 8: three hundred million dollars. But honestly, this is what we.
Speaker 4: Do day in and day out.
Speaker 8: You've been ripped off by a contractor, you've been ripped
Speaker 8: off by a landlord, you have a problem with the landlord.
Speaker 4: Those have been happening all the time. That's what we do.
Speaker 8: So if you think I'm too loud, well maybe I
Speaker 8: am too loud. Maybe I am, but I like having
Speaker 8: a loud mouth.
Speaker 7: But you do have perfect diction.
Speaker 4: I do have perfect diction. Thank you, Doc.
Speaker 8: I do appreciate that I make fun of Tom all
Speaker 8: the time because he does not have perfect diction. I
Speaker 8: want to talk to Henry Bretz. Henry, listen. Oh by
Speaker 8: the way, three oh three seven one three eight two
Speaker 8: five five. I would love to hear from you now
Speaker 8: three oh three, Martino, any comments anything?
Speaker 4: I would love it could use a little love, how
Speaker 4: about that? That would be nice? A little love? Absolutely, Mark,
Speaker 4: you do a great job.
Speaker 8: Well, thank you, Henry. Hey, this deal you're having, we're
Speaker 8: taking advantage of it. You guys come out. I don't
Speaker 8: know if you know this or not, but twice a
Speaker 8: year i'd call your dad and say, hey, it's time
Speaker 8: to get our gutters clean. You guys did our roof?
Speaker 8: You put on those huge gutters. You can basically roll
Speaker 8: a tennis ball down them, but instead of doing like
Speaker 8: a gutter guard or anything, we live out in pine trees,
Speaker 8: so those pine needles get everywhere, and the gutter guard
Speaker 8: I've had very bad luck with. They'll actually fall in
Speaker 8: between the holes and they're basically stuck in there. So
Speaker 8: when you guys put on those massively oversized gutters, everything
Speaker 8: just washes away. Now, but I have you out twice
Speaker 8: a year and usually I pay what is it usually
Speaker 8: two ninety nine? Yeah, absolutely, So we really support the
Speaker 8: oversized gutters for one Yeah, because the gutter guards they
Speaker 8: get clogged rightly, and people they're so sold on that
Speaker 8: product they overlook their downfalls.
Speaker 4: And normally we do charge two hundred.
Speaker 15: And ninety nine do dollars for one story and three
Speaker 15: hundred and ninety nine dollars for two stories. So we're
Speaker 15: running this promo and this is a smoking deal for
Speaker 15: just today today. I'm going to add another twist to this.
Speaker 15: Now you can't get them done today, but yeah, get it.
Speaker 15: But what we offer, we're offering it just for callers today.
Speaker 13: So what do you got?
Speaker 15: What I'm willing to do and Excel is willing to
Speaker 15: give away five free gutter cleanings to anybody over eighty
Speaker 15: that lives in the home and they will need to
Speaker 15: call not their kids today, only andy, give us a
Speaker 15: call over eighty.
Speaker 4: Absolutely sure. I think your dad did this last year too.
Speaker 4: You guys got a ton of calls on it.
Speaker 15: Yeah, it's it's a big deal.
Speaker 6: You know.
Speaker 15: We we really want to help out the community and
Speaker 15: uh and take care of our people.
Speaker 4: So that's one hundred percent free.
Speaker 8: What number three oh three, seven, one nine, six four
Speaker 8: zero zero. Now for the rest of us that aren't
Speaker 8: over eighty, yeah, ninety nine bucks.
Speaker 15: So if you're not over eighty, we're also running this
Speaker 15: deal just for today, and it's ninety nine dollars.
Speaker 4: That's it.
Speaker 15: It's a smoking deal. It's normally two hundred ninety nine
Speaker 15: bucks for one story and three ninety nine for two story.
Speaker 4: So you're gonna do ninety nine no matter what. Or
Speaker 4: is it ninety nine and one ninety nine?
Speaker 15: No, So ninety nine dollars for any house.
Speaker 8: Oh, you're not gonna You can't beat that. And you guys,
Speaker 8: it's not like one guy comes out there when you
Speaker 8: guys have done our house.
Speaker 4: It's like a crew.
Speaker 8: Yeah, they come out there and they hit every single
Speaker 8: gut or they even take the hoses and I've watched
Speaker 8: them do it. They take the hoses, fire them up,
Speaker 8: and then put them down that down spout to make
Speaker 8: sure everything's cleaned.
Speaker 15: Yeah, we want it all the way out, blast everything
Speaker 15: out and you know, when we're out there, we're gonna
Speaker 15: be looking for some stuff, you know, if there's any
Speaker 15: issues with your roof, or you'll do a few inspect
Speaker 15: You're the free honest inspection, you know, tell you, hey,
Speaker 15: you have these issues. If you'd like to do something
Speaker 15: about it, awesome, we'll take care of you. If not,
Speaker 15: Rich totally understand. Yeah, so we're gonna go out there
Speaker 15: and really just you know, do the best job we
Speaker 15: can possibly and take care of our people.
Speaker 16: We Hey, Henry, you had said seven sixty four hundred
Speaker 16: is it seven six one sixty four hundred correct?
Speaker 8: Seven sixty four yepkay once again, three oh three seven
Speaker 8: six one sixty four zero zero. And here's the bottom line.
Speaker 8: If you're over eighty, the first five is one hundred
Speaker 8: percent free.
Speaker 4: First five one hundred percent free.
Speaker 8: Just get out there and get it done. But he said, no,
Speaker 8: kid's calling. I mean, here's the bottom line. Excel doesn't
Speaker 8: want people eighty years old up on their roof. I
Speaker 8: mean really, that's kind of what it comes down to here. Yeah,
Speaker 8: it's a seven handler gutters clean forever. What a great
Speaker 8: free gift.
Speaker 4: Absolutely, I mean really, And.
Speaker 8: Then if you're under eighty or own a house basically
Speaker 8: uh ninety nine bucks and they'll come out and clean it.
Speaker 8: I have you guys out, no kidding, no kidding, Henry
Speaker 8: twice a year to do my gutters. I wait till
Speaker 8: the snow's done, so generally right after April and then
Speaker 8: generally right around December. Go ahead, yeah, and then does
Speaker 8: one other thing for all the listeners. We are actually
Speaker 8: looking for one veteran in need of a roof, and
Speaker 8: we try to give back to the community every year.
Speaker 8: We recently fig uh we finished up a development in
Speaker 8: Denver with how it out for Humanity. We built some
Speaker 8: eyes new construction homes for people that were in need.
Speaker 8: And currently we're looking for one veteran that is really
Speaker 8: in need of a new roof and we will come
Speaker 8: out there and do the installation, provide the materials, and
Speaker 8: take care of the person for free.
Speaker 4: This is just one person.
Speaker 15: So if you call our office three oh three seven
Speaker 15: sixty one sixty four zero zero, explain their situation, we
Speaker 15: will take notes and we will do a drawing at
Speaker 15: some point and move forward that project.
Speaker 8: So a million years ago, or it feels like it,
Speaker 8: at least thirty years ago. Henry I was in with
Speaker 8: a guy named Peter Boyles.
Speaker 13: Yep.
Speaker 8: I think your dad used to advertise with them. I
Speaker 8: don't remember, but I used to advertise heavily. And I
Speaker 8: was doing a computer show on the weekends. So one
Speaker 8: of the things I had to do was sit in
Speaker 8: with a host to learn not to say the F
Speaker 8: word and what to do and what not to do
Speaker 8: on the air. So I sat in with Peter and
Speaker 8: I was on with Tom Beck then too. But guess
Speaker 8: who came into studio one day and I sat right
Speaker 8: next to him as close as me and deputy doc
Speaker 8: one of the main people with Habitat for Humanity, and
Speaker 8: he was a president of the United States.
Speaker 4: Do you know who it was? You know, I'm just
Speaker 4: not sure.
Speaker 8: Jimmy Carter, Oh wow, Yeah, he passed away not actually
Speaker 8: not too long ago. But I got to sit there
Speaker 8: and he was in town literally building houses. So when
Speaker 8: you said Habitat for Humanity, it made me think of
Speaker 8: that and what the nicest guy. A lot of people
Speaker 8: say he wasn't a great president. I was very young.
Speaker 8: I mean I was born in seventy two. Don't you
Speaker 8: remember what years he was president? But his inauguration you
Speaker 8: went to his inaugurator. I was in medical school in
Speaker 8: DC at the time. He was such a nice guy,
Speaker 8: and this was probably twenty thirty years ago. So Doc,
Speaker 8: he wanted a cup of coffee. I've told this story
Speaker 8: a couple of times and time's going, oh no, no,
Speaker 8: not another story. But listen, I'm sitting next to the
Speaker 8: president and secret service is out. There's only one guy,
Speaker 8: you know, he's ex president if you will, or former,
Speaker 8: and he wants a cup of coffee. And we had
Speaker 8: a coffee room just like we do here. So I
Speaker 8: go in to get him a cup of coffee. There
Speaker 8: isn't one coffee cup anywhere, not one freaking coffee cup,
Speaker 8: not a mug, nothing, So I go, oh, man, I
Speaker 8: gotta get him some. So I'm going to run down
Speaker 8: to the very bottom floor. This was at thirteenth in
Speaker 8: Lawrence downtown, on the top floor, so you got to
Speaker 8: take the elevator down twenty thirty floors whatever it was.
Speaker 8: And there was a coffee cart in the lobby. So
Speaker 8: I'm already going, Okay, I gotta go do this. I'm
Speaker 8: not going to go back in there and not bring
Speaker 8: coffee no matter what. So as I decided to get
Speaker 8: on the elevator, I stopped to use a restroom. As
Speaker 8: I'm standing up using the restroom, I look down and
Speaker 8: in the corner is a coffee cup a coffee mug.
Speaker 8: So I'm going, hmm, what do I do here? So
Speaker 8: I grabbed the coffee mug under the urinal and I
Speaker 8: cleaned the living hell out of it. I use soap.
Speaker 8: I cleaned that thing. I would have drank out of it.
Speaker 8: I would have eaten off of it, you name it,
Speaker 8: I would have done it. I cleaned it that good.
Speaker 4: And then I filled it up with coffee, and I
Speaker 4: went back in and I said, here you are, mister President, and.
Speaker 7: More proof there is a god.
Speaker 8: Gave him the coffee, and sure enough he drank the coffee.
Speaker 8: And I just always thought to myself, oh my god,
Speaker 8: did I really just do that?
Speaker 4: I mean, it's nuts. He was a nice guy though,
Speaker 4: really was.
Speaker 8: All right, folks, listen, Jerry and Jerry, you guys will
Speaker 8: be up after this three oh three seven one three
Speaker 8: eight two five five three oh three.
Speaker 4: Martino will be right back. Go with a sure thing.
Speaker 11: Denver's best roofer Excel roofing dot com. You don't pay
Speaker 11: a cent until you're content. Time for an insurance check
Speaker 11: up free, no obligation. In comparison, call Compass Insurance paying
Speaker 11: too much your coverage at dozens of insurance companies find
Speaker 11: out now three oh three seven seven to one. Help
Speaker 11: you'll I think you're his only customer when you choose
Speaker 11: Frank durand the real estate man dot com to list
Speaker 11: your home with Remax Alliance three oh three nine two
Speaker 11: zero sixteen twenty two.
Speaker 8: A KI three zero three seven one three eight two
Speaker 8: five five three oh three Martino, you've been ripped off
Speaker 8: or taking advantage of We want to hear from you. Hey,
Speaker 8: I had a question on our YouTube Mark, isn't okay
Speaker 8: to have three tires in match and one that doesn't.
Speaker 8: It depends, Jake. It really depends.
Speaker 11: Man.
Speaker 4: If you have like an all wheel drive Subaru or.
Speaker 8: Something with a transfer case, if the tires aren't very
Speaker 8: close in tread, you can actually do damage to that
Speaker 8: transfer case. Now, if it's a rear wheel drive or
Speaker 8: front wheel drive, there's not going to be any problem
Speaker 8: at all.
Speaker 4: I'm kind of curious on the Tesla.
Speaker 8: On anything that's electric, I don't think it would matter
Speaker 8: as much at all for wear and tear.
Speaker 4: It might, but really, if you have an all wheel.
Speaker 8: Drive car, A lot of places like Discount Tire, Walmart, Goodyear, Firestone,
Speaker 8: they will not even do.
Speaker 4: A mismatch one. And I'll tell you why.
Speaker 8: I've had people back in the day argue with me,
Speaker 8: and Goodyear basically told us this is going back to
Speaker 8: like twenty ten. Simply don't do it. If it's an
Speaker 8: all wheel drive vehicle, simply do not do it. And
Speaker 8: the reason was Goodyear Corporate apparently got talked into doing
Speaker 8: it over the years by numerous people. One of them
Speaker 8: lost a transfer case, sued Goodyear and they actually won
Speaker 8: in court. And if I recall basically the judge's philosophy
Speaker 8: on it was this, the tire expert did it. The
Speaker 8: person that had the flat tire did not know any better,
Speaker 8: did not realize it could damage something. So Goodyear put
Speaker 8: out something for all the corporate stores, and most of
Speaker 8: US dealers did the same thing. We just simply wouldn't
Speaker 8: do it anymore. But if it was just a front
Speaker 8: wheel drive Honda Civic or a real wheel drive or not,
Speaker 8: or whatever it was, it wouldn't matter. So that, my friend,
Speaker 8: is the answer. Now let's go to who's on one?
Speaker 8: I got two lines open three oh three seven one
Speaker 8: three eight.
Speaker 4: Two five five. Jerry, what's your question on life insurance?
Speaker 19: You guys do a great job.
Speaker 4: Thank you.
Speaker 19: My wife has a life insurance policy. I'm the beneficiary.
Speaker 19: He's had it for fifteen years. We have no other
Speaker 19: need for it now that we use it as a
Speaker 19: semi to protect our investments for our house. Can I
Speaker 19: it's a whole life in church? Can I sell that?
Speaker 19: Or do I have to call the company and see
Speaker 19: if it has a cash value?
Speaker 4: Well, a couple questions. How much is the policy for.
Speaker 19: Two hundred thousand?
Speaker 4: And how long have you guys had it?
Speaker 19: Fifteen years?
Speaker 4: And how much does it run you about each year?
Speaker 19: I've tried around six hundred dollars.
Speaker 4: Well, I don't know why you'd get rid of it.
Speaker 4: Why would you get rid of it?
Speaker 8: I mean, if it's if it's two hundred thousand, there's
Speaker 8: companies out there that could very well buy it, but
Speaker 8: I don't know what they I don't know what the
Speaker 8: benefit is. And then what is the at the max
Speaker 8: term on it? Did you say fifteen years?
Speaker 19: No, I've had it for fifteen years.
Speaker 8: And how long does it stay at that six hundred
Speaker 8: dollar range. I mean, is it like a thirty year policy.
Speaker 19: No, it's for life, and it'll stay that way for
Speaker 19: you know, I take ten years younger than I am,
Speaker 19: and the chances are I'll die before she will. Yeah,
Speaker 19: and we could use the you know cas to do
Speaker 19: some other thing.
Speaker 4: Well, how much cash have you built in it?
Speaker 19: Well, that's not a don't like does it have a
Speaker 19: cash value? I need to check for sure.
Speaker 8: Well, I would assume if if it's whole life, I mean, yeah,
Speaker 8: you it does have a cash value, but you have
Speaker 8: no idea.
Speaker 9: What that is.
Speaker 12: You know, I don't.
Speaker 19: I can find out for sure, but I but I don't.
Speaker 8: Yeah, I don't think I would stop paying the six
Speaker 8: hundred bucks right now to you figure out how much
Speaker 8: you have put in there and how much it is
Speaker 8: built up, and then you.
Speaker 19: Know, if I could sell it to a company with
Speaker 19: a buy insurance like this, I.
Speaker 4: Don't know if they would buy. I honestly don't know
Speaker 4: if they'd buy a.
Speaker 7: Company that do it. It's called biaticles.
Speaker 4: Yeah, but a lot of times when you have something
Speaker 4: that you can cash out of like.
Speaker 7: This, well, no, if it has no cash value, but
Speaker 7: it's going to have.
Speaker 4: I would assume it has the cash value.
Speaker 2: Would Joe Keihano know something about this?
Speaker 4: Joe would definitely know on it.
Speaker 8: In fact, he would probably know someone that could and
Speaker 8: that actually buys him. Hold on, man, that's a good idea, Suzanne.
Speaker 8: Let's get Joe on and see if there is any value.
Speaker 8: But one of the things you really need to do
Speaker 8: in order to make the decision, Jerry, is you got
Speaker 8: to figure out what the value of that policy is.
Speaker 19: Right I believe that, yeah, yeah, But hold let's.
Speaker 8: Ask Jill just in general, what the value possibly could
Speaker 8: be after fifteen years. All right, three zero three seven one,
Speaker 8: three eight, two five five two lines open three zero three.
Speaker 8: Martina will get her expert on Joe Chiano right after this.
Speaker 11: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 11: dot com. You don't pay a cent until you're contenth
Speaker 11: time for an insurance checkup free no obligation comparison call
Speaker 11: Compass insurance paying too much your coverage at dozens of
Speaker 11: insurance companies find out now three oh three seven seven
Speaker 11: one help. You'll think you're his only customer when you
Speaker 11: choose Frank durand the Real estate Man dot com to
Speaker 11: list your home with Remax Alliance three oh three nine
Speaker 11: two zero sixteen twenty two, Ripped Up.
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Speaker 4: Tom Martinez, Welcome my friends to the only show of
Speaker 4: is Can.
Speaker 8: We're here to solve problems, answer questions, take complaints. Our
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Speaker 8: you've been ripped off or taking advantage of That's what
Speaker 8: we love doing. We love exposing the bad guys out there. Honestly,
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Speaker 8: but honestly, we love helping people. If you need help,
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Speaker 8: legal advice. We've got great contractors, like in studio with
Speaker 8: us Henry Bretts. He's one of the owners of Excel
Speaker 8: Roofing and they have a great special we're going to
Speaker 8: talk about. But here is the number. I got three
Speaker 8: lines open. I'd love to hear from you. Three Oho
Speaker 8: three seven one three eight two five five three zero
Speaker 8: three Martino, I'm going to bring up one of our experts,
Speaker 8: but I'm going to bring Jerry back up real quick.
Speaker 8: He had a question on selling a whole life policy,
Speaker 8: and Jerry, I, just before we go to the expert,
Speaker 8: I thought about it, durn break. I doubt there's a
Speaker 8: market for it, and I have no idea what your
Speaker 8: surrender fee would be. But I am going to bring
Speaker 8: up Joe Keiano from my moneymweight dot com. Hey, Joe,
Speaker 8: let me ask you this. We know if you have
Speaker 8: a high enough term policy of life insurance, that there
Speaker 8: is a market out there to sell it. I mean
Speaker 8: there definitely is. How much they usually sell for maybe
Speaker 8: you can shed light on I don't know, but when
Speaker 8: it comes to whole life insurance, I mean I don't
Speaker 8: know will there be what's the.
Speaker 7: Difference between whole life and term life? Could you explain?
Speaker 12: Can that?
Speaker 7: Please?
Speaker 3: Well?
Speaker 8: Term life you lock in for a period of time,
Speaker 8: like I think Susannah and I did, what do we
Speaker 8: do thirty years?
Speaker 4: I think so we have paid I.
Speaker 8: Think eight hundred a month or I'm sorry, eight hundred
Speaker 8: a year and we're probably fifteen twenty years into it,
Speaker 8: so that premium will never change. But at the end
Speaker 8: of thirty years, if I don't die, that's it. There's
Speaker 8: no benefit. So term is based upon the term. Whole
Speaker 8: life generally grows with the premiums you put in, and
Speaker 8: the premiums are generally a bit higher. But there's a
Speaker 8: cash value. But I started thinking over the break, there's
Speaker 8: generally a surrender fee if you want to get to
Speaker 8: the cash. Hey hey, Joe, what do you know about
Speaker 8: our Jordan the whole life?
Speaker 13: Yeah, yeah, definitely, So to your point, yeah, whole life
Speaker 13: builds equity and a lot of them don't have surrender charges.
Speaker 13: They don't have surrender charges. Universal life is what you're
Speaker 13: thinking of, had surrender charge. I got you, so whole
Speaker 13: life in this case, you know, selling the policy, you know,
Speaker 13: that really is a very odd market for that. I
Speaker 13: don't think it's as available in today's world, I would.
Speaker 4: Say, as compared to term.
Speaker 13: He's an eighties yeah for term. But with whole life,
Speaker 13: if you're to sell it, you know, basically what happens
Speaker 13: is whatever the cash value is in the policy, the
Speaker 13: client will receive that cash value minus any loans. You know,
Speaker 13: if there was any money that was borrowed out against
Speaker 13: it or used to pay for the premium, you know,
Speaker 13: then that gets minused off the cash value. But otherwise,
Speaker 13: when somebody cash is out a whole life, they get
Speaker 13: that cash value whatever is built up.
Speaker 8: Why would you in any term, sand I mean, think
Speaker 8: about it, why would anybody sell a whole or even
Speaker 8: a universal life.
Speaker 4: Policy because you could cash out of it.
Speaker 8: I mean, and no one's going to offer you more
Speaker 8: than what the value of the policy is, unless if
Speaker 8: they're if they become maybe the beneficiary, like let's say
Speaker 8: you've got some kind of terminal cancer, but that still
Speaker 8: seems weird when there's a cash value you to the policy.
Speaker 13: Yeah, and to your point, you know, it's hard to
Speaker 13: make beneficiaries outside of immediate family or business.
Speaker 4: You got to have an interest generally, you got.
Speaker 13: It an interest, insurable interest. So for your point, if
Speaker 13: somebody was maybe not able to pay for the premium
Speaker 13: on the policy, they have a provision called a paid
Speaker 13: up option. Paid up and so if somebody wanted to
Speaker 13: keep the policy, keep the cash value and keep whatever
Speaker 13: death benefits built up in there, they need to do
Speaker 13: a paid up option. That way they get the best
Speaker 13: of both worlds, where they still keep their death benefit
Speaker 13: for the rest of their life on the whole life policy,
Speaker 13: and they also have that cash that continues to grow,
Speaker 13: very much like our policies, and they could still use it.
Speaker 13: So that's usually the most used option. If somebody's looking
Speaker 13: to sell or cash out, they do what's called a
Speaker 13: paid up option, so they still get to keep their
Speaker 13: death benefit and just not pay any more premiums.
Speaker 8: So Jerry said he's been paying end to this whole
Speaker 8: life policy for what about fifteen years? Jerry, that's correct,
Speaker 8: about six hundred bucks a year, Okay. So I'm just
Speaker 8: trying to figure out just a total guestimate. I mean,
Speaker 8: that's not a lot of money sitting there.
Speaker 13: No, it probably wouldn't be a whole a whole bunch
Speaker 13: of cash value, I mean, if you look at it
Speaker 13: that way.
Speaker 4: But the death benefit, he said, is a quarter million dollars.
Speaker 20: Huh.
Speaker 13: I wonder if you and is it term or the
Speaker 13: whole life?
Speaker 19: Do we know for sure it's a whole life. I'm
Speaker 19: pretty sure yeah, it is a whole life.
Speaker 13: Yes, okay, yeah, I mean if as how old are
Speaker 13: you right now?
Speaker 9: Jerry?
Speaker 19: I'm maybe and my wife is seventy.
Speaker 4: Is it on both of you or just you?
Speaker 8: Jerry?
Speaker 19: Yes, her, yeah, just her?
Speaker 13: I got you, Oh, just her, Okay, yes, I mean
Speaker 13: so there there wouldn't be maybe a whole bunch of
Speaker 13: cash value. But Jerry, you might want to call it
Speaker 13: the company and just verify those kind of options I mentioned,
Speaker 13: which is first ask what the cash value is, Yeah,
Speaker 13: make your life, and then and then basically see, you know,
Speaker 13: maybe it's a couple of thousand. I mean, if you've
Speaker 13: been paying fifteen years and six hundred, you got to
Speaker 13: kind of do the math there. It's probably no more
Speaker 13: than you know, four or five thousand, I would say
Speaker 13: is probably the most, but you you'll get a better
Speaker 13: number from them. And then also if it's something that
Speaker 13: you guys are looking at just kind of having the
Speaker 13: cash but you don't want to pay the premium anymore,
Speaker 13: you can surrender it and get the cash and leave
Speaker 13: your death benefit with the company, or do that paid
Speaker 13: up option the number three now something whole life insurance
Speaker 13: is paid up.
Speaker 8: Something I mean he could do if you have a deathbend.
Speaker 8: Do you guys have kids? Jerry, No, oh, you have
Speaker 8: no kids. I mean I don't even know, maybe they
Speaker 8: should just take the cash value of it.
Speaker 4: I mean, I don't know. I have no idea.
Speaker 8: You're eighty shit seventy the policy is on her. I'd
Speaker 8: call up see what the cash, see what it is,
Speaker 8: how much you can get out of it?
Speaker 17: So I have a question, are there are there people
Speaker 17: that will buy the policy or in corporate you know,
Speaker 17: companies that buy the policy and will wait and get
Speaker 17: the two hundred thousand dollars on your on his wife's demise,
Speaker 17: because like everybody else, at some point, she's going to die.
Speaker 17: So if they have one hundred or two hundred policies,
Speaker 17: it's almost like you know, when you buy c D.
Speaker 4: I don't know if they allow that. How do we
Speaker 4: find out that you.
Speaker 7: Can't you change your beneficiary to anybody you want?
Speaker 13: No, why not to anybody?
Speaker 4: You can't? I don't know why.
Speaker 8: It's the way they may well hold on hold on, Jordan,
Speaker 8: I'll tell you why, Doc, Because then I could take
Speaker 8: a policy out on you exactly, and you wouldn't even
Speaker 8: know the policy was out there, and.
Speaker 13: Then the mob would have a heyday. We'll put it
Speaker 13: that way. If they can buy policies on anybody, and.
Speaker 4: They can no, no, no not.
Speaker 17: But if I if I have the policy, can't I
Speaker 17: assign the beneficiary to anybody I choose?
Speaker 4: I don't think you can.
Speaker 7: That's different than.
Speaker 17: What you're saying, though, Mark, you're saying it without my knowledge,
Speaker 17: and I'm saying, Okay, I want the beneficiary to be X.
Speaker 17: Don't I have that option? Right?
Speaker 16: You do?
Speaker 13: They want to still see that there's some ensurable interest
Speaker 13: on that, because the thing is is you can put
Speaker 13: beneficiaries as family members, whether they're blood or not off
Speaker 13: but family members. You can do it for donations for that,
Speaker 13: and you can also do it to banks or lending institutions.
Speaker 13: Now what you're referring to, though, sometimes there was a
Speaker 13: policy that you were able to sell most that I
Speaker 13: know of, though, back in the eighties.
Speaker 4: Say that again, they were almost a term policy.
Speaker 1: Though.
Speaker 13: Yeah, That's what I was going to say is sometimes
Speaker 13: most of them would be the term, but I think
Speaker 13: there were some whole life as well, just because of
Speaker 13: the equity value. But the point would be is a
Speaker 13: lot of them kind of got out of that because
Speaker 13: it's a big waiting game. Number one and number two,
Speaker 13: I think it's kind of frowned upon just because just
Speaker 13: as you said, it's kind of they're waiting on the
Speaker 13: demise of somebody passing and they're not going to pay
Speaker 13: you out that death benefit.
Speaker 8: Well, I know for a fact you can sell certain
Speaker 8: life insurance policies. I mean, there's no doubt about it.
Speaker 8: I don't know how they get around, you know, having
Speaker 8: someone close to you having a true beneficiary. I mean, like,
Speaker 8: for real, I can't just go out and take in
Speaker 8: insurance out on anybody. And I understand what you're saying, Doc,
Speaker 8: I mean it's it is different. You should be able
Speaker 8: to decide who the beneficiary is, and I guess you can,
Speaker 8: But I don't know technically how does that work when
Speaker 8: you sell it, Like they start paying the premiums, you're
Speaker 8: not going to be paying him anymore, right, So, like
Speaker 8: is that okay to do?
Speaker 4: I don't even have an idea.
Speaker 13: Connect a reverse mortgage.
Speaker 8: Could Walmart start buying policies all the time? I mean,
Speaker 8: I just don't know.
Speaker 13: They got in trouble for that. Actually, Walmart did get
Speaker 13: in trouble for doing that. They're putting it on all
Speaker 13: of their staffs, you know people, but usual businesses. It
Speaker 13: can only do it for key man or key people employees.
Speaker 4: Doing Yeah, key Man insurance. But that's like Tom and myself.
Speaker 8: If something happens to him, I'll get money because I
Speaker 8: need him, and vice versa. That's I mean, everybody gets
Speaker 8: key Man insurance. But I don't think Jerry. Here's what
Speaker 8: I would tell you, though, Man. I would call up
Speaker 8: whoever issued the policy and figure out what the cast
Speaker 8: value was, and I'd almost ask them, I mean, there
Speaker 8: might be something in that post forget about if you
Speaker 8: want to change the beneficiary to somebody outside of your wifer,
Speaker 8: there might be something in the policy itself that says
Speaker 8: you can't sell this policy.
Speaker 4: You can't sell it for any kind of benefit like that.
Speaker 7: Why would they care? I mean, if you have a polcause.
Speaker 8: They wouldn't want to ultimately have to pay out on
Speaker 8: every policy they ever did.
Speaker 17: Well, if she passes away, they're gonna pay two hundred
Speaker 17: thousand dollars two hundred and fifty, okay, whatever it is,
Speaker 17: and if it's canceled, they're gonna get about fifteen thousand. Well,
Speaker 17: but the point is, why would insurance company care who
Speaker 17: the money is.
Speaker 8: Being because they don't want to pay out the two
Speaker 8: hundred and fifty thousand.
Speaker 7: But they're gonna pay it to somebody when she passes no.
Speaker 8: No, not if they cancel it. Oh if they can't it, Okay,
Speaker 8: that's what I'm saying. They probably much rather get paid
Speaker 8: for X amount of time and then, you know, get
Speaker 8: to fifteen thousand dollars. I just I don't know, maybe, Doc,
Speaker 8: I don't know. In fact, I would love to know
Speaker 8: an expert in the Jordan. Do you know anybody that
Speaker 8: might know the answers to some of these questions?
Speaker 4: What the value of the whole life policy would be
Speaker 4: on an open market? And can they have it on
Speaker 4: the open market. I don't even know how they do it.
Speaker 4: I just, honest to God, have no idea how they
Speaker 4: do it. Why don't they sell everyone?
Speaker 1: Then?
Speaker 4: Why don't they right?
Speaker 13: And that's something what I'll do is let me let
Speaker 13: me refer to we have a team here and we
Speaker 13: also you know, license insurance.
Speaker 12: Equals, so let me just kind of ask ask around
Speaker 12: and figure it out.
Speaker 8: But his main question, Jerry, we're going to get your information.
Speaker 8: If we get some better information for you, But Jerry,
Speaker 8: what you really need to do is call the life
Speaker 8: insurance people and see what the cash value is and
Speaker 8: how much you would get, and then you just got
Speaker 8: to determine, and we'll try to find out if there
Speaker 8: is any way for you guys to sell it. I
Speaker 8: would assume it's seventy years old, two hundred and fifty thousand,
Speaker 8: and then how do these companies even value it?
Speaker 4: What's the woman lived to now? Jordan? What's the average
Speaker 4: you're in the biz?
Speaker 9: What is it?
Speaker 13: Eighty two two?
Speaker 4: So eighty two?
Speaker 8: You gotta figure if they get two hundred and fifty
Speaker 8: thousand on average or an actuarial at eighty two years old,
Speaker 8: what is that worth.
Speaker 4: To them right now? Twenty thousand? Maybe? I mean, I
Speaker 4: have no idea what that's worth right now.
Speaker 8: You're talking twelve years of even five or six percent
Speaker 8: interest or even looking at some annuities.
Speaker 4: I don't even know what the value would be.
Speaker 8: What's the calculation if there is a calculation, By the way,
Speaker 8: that was Jordan Kiano. You can check those guys out
Speaker 8: at my money my way dot com. I got to
Speaker 8: take a break. Three zero three seven one three eight
Speaker 8: two five five three oh three Martino, we want to
Speaker 8: hear from you.
Speaker 11: Go with a sure thing Denver's best roofer Excel roofing
Speaker 11: dot com.
Speaker 6: You don't pay a cent until you're content. Time for
Speaker 6: an insurance check up free, no obligation. In comparison, call
Speaker 6: Compass Insurance too much your coverage at dozens of insurance
Speaker 6: companies find out now three all three seven seven to
Speaker 6: one help. You'll think you're his only customer when you
Speaker 6: choose Frank durand the real estate Man dot com to
Speaker 6: list your home with Remax Alliance three all three nine
Speaker 6: two zero sixteen twenty two.
Speaker 8: All right, three zero three seven one three eight two
Speaker 8: five five. Don't forget three zero three Martino. That number
Speaker 8: works on and off the air. Help in troubleshooter dot com.
Speaker 4: We love helping people. You need help.
Speaker 8: Three zero three seven one three a two five five.
Speaker 8: We got two open lines right now. I also want
Speaker 8: to talk again to Henry. Henry, you said the uh
Speaker 8: free gutter cleaning that's done. You got five of them
Speaker 8: like instantly, didn't you?
Speaker 15: Yes, Mark, So we had five people that called up
Speaker 15: that are over eighty getting their homes gutters cleaned. Yep,
Speaker 15: and the offer still stands. That smoking deal just ninety
Speaker 15: nine dollars. We're normally that two ninety nine and three
Speaker 15: ninety nine for two stories. But for everybody that calls
Speaker 15: up today and mentions the Martino gutter cleaning special, it
Speaker 15: is just ninety.
Speaker 8: Nine dollars and you're not going to go wrong. I've
Speaker 8: had it done. Anybody listening, I've had it done.
Speaker 4: Probably.
Speaker 8: I think you guys put on my roof maybe four
Speaker 8: or five years ago somewhere along there, and I have
Speaker 8: them out twice a year. And if you really do
Speaker 8: the math, even at the normal price, my house would
Speaker 8: be two ninety nine. Even at the normal price. If
Speaker 8: you were thinking of getting some kind of leaf guard
Speaker 8: or whatever. The different ones are at there, and there
Speaker 8: is some good ones out there, but if you start
Speaker 8: looking at the math, you can have your gutters clean
Speaker 8: spotless every year for like fifteen years without ever coming
Speaker 8: close to what some of those products would cost in general.
Speaker 8: But you guys do a great job.
Speaker 4: I was shocked. I mean they're generally up there, there's
Speaker 4: what four or five guys A lot of times.
Speaker 15: Yeah, we send a crew out there, and you know,
Speaker 15: this is something that we really do to maintain our
Speaker 15: roofs and our installs and take care of our customers.
Speaker 15: Even at that two ninety nine is kind of a
Speaker 15: lost leader. This is listened at lower ticket things that
Speaker 15: we that we offer. This is not moneys ridiculously cheap,
Speaker 15: and that's for today only. So three oh three seven
Speaker 15: six one six four zero zero. Again that is three
Speaker 15: zero three seven six one six four zero zero.
Speaker 8: Hey, Fred, what's your question on pantasy? I hope it's
Speaker 8: not a problem with Ordery.
Speaker 20: Well, no, it's not. Hey Marco, are you good man? Anyways,
Speaker 20: the situation is I leorded about them on the show
Speaker 20: years ago.
Speaker 4: Great Clients.
Speaker 20: Wife has my wishes. My wife has issues with arts writer.
Speaker 20: So I thought i'd try some of the product. So
Speaker 20: I've been getting a monthly subscription for several years now.
Speaker 20: But I've also bought some of the other products on
Speaker 20: some of their offers, and there's sense of pre samples.
Speaker 20: So now I have a surplus built up and I
Speaker 20: would like to pause the rivery for a month or two.
Speaker 20: But they don't. They no longer have anybody answer the phone,
Speaker 20: like a lot of companies, and they don't respond to
Speaker 20: the emails I've sent them.
Speaker 19: So I was one of them.
Speaker 20: Maybe you folks maybe had a contact number.
Speaker 2: Yeah, you know what Mark I do if he gives
Speaker 2: all of his information to Kelly. Kelly gets that over
Speaker 2: to me. I will get him in touch with the
Speaker 2: right folks for that.
Speaker 4: Okay, we have a direct we have a direct connection
Speaker 4: to the owner of the company. What was her name?
Speaker 4: I forget her name?
Speaker 2: It escapes me right now.
Speaker 8: Yeah, they're they're good people. They had some problem fred
Speaker 8: on fulfillment towards the beginning of the year and they
Speaker 8: got that settled.
Speaker 4: But this will be a no brainer. They'll get it
Speaker 4: canceled for you and just to leave your info with Kelly. Okay,
Speaker 4: I think yep. Hold on, I don't like the fact
Speaker 4: they're not responding to this email, so I mean.
Speaker 2: They will address that as well.
Speaker 8: Yeah, tell her they tried to email a couple of times.
Speaker 8: I mean, I doubt they change your email. I think
Speaker 8: it was fantasy alife dot com.
Speaker 4: What was her name? It's driving me.
Speaker 2: Well, the owner is Leslie.
Speaker 4: Let's right.
Speaker 2: But I have a new contact now for order issues
Speaker 2: to their distribution center. So that's why I'm in a contact.
Speaker 8: We had a bunch of calls and they weren't getting
Speaker 8: their monthly stuff for a while, but they got that fixed. Hey, Henry,
Speaker 8: Doc asked you something very interesting during the break. So Henry,
Speaker 8: of course is with Excel roofing his dad, Jay Brett's.
Speaker 8: Jay's been coming in on the show for what fifteen
Speaker 8: twenty maybe twenty five years, long time. I mean, like,
Speaker 8: in fact, you're the same age or you're around you're
Speaker 8: a little older than Tom's kids, right, so you guys
Speaker 8: kind of grew up together.
Speaker 4: Absolutely.
Speaker 7: Yeah.
Speaker 4: So Doc asked you, like, did your dad kind of
Speaker 4: push you into the family biz? Do you like the
Speaker 4: family biz?
Speaker 8: I am curious, But one of the things I really
Speaker 8: found funny is your dad's nickname for you, oh Man.
Speaker 5: Yeah.
Speaker 15: So, I mean I really I never got into this
Speaker 15: at a specific moment. I've just been living roofing my
Speaker 15: whole life forever. Yeah, it's if it's not roofing, I
Speaker 15: don't really understand it.
Speaker 4: You up on a roof, actually doing roofs. And I
Speaker 4: was up on a roof this morning. Yeah.
Speaker 15: Yeah, we're taking care of a leak at Tom's house.
Speaker 15: So I got the crew started this morning. We're ripping
Speaker 15: apart the tiles, redoing the batons.
Speaker 4: You were doing this stuff?
Speaker 15: Yeah, absolutely, And you know, I don't get to do
Speaker 15: a whole lot of the installations of myself or the repairs.
Speaker 15: But you know, if it's fans, family, friends, anybody like that,
Speaker 15: I love to get my hands dirty.
Speaker 4: And get it taken care of. Have you ever taken
Speaker 4: off a roof? I hear that's one of the worst parts,
Speaker 4: you know what? And this is the thing.
Speaker 15: A lot of roofers that complain about tear offf being
Speaker 15: so messy. Everyone's got it good now when it was
Speaker 15: cedar shake and cedar shingles. I've been on some of
Speaker 15: those tear offfs, and I've done those tear offfs on myself.
Speaker 15: They are disgusting. You get all this dust up in
Speaker 15: your nose everywhere. It's just this wood in It attracts
Speaker 15: dirt too, so it's just like a landslide and mess.
Speaker 8: And we still see that cedar shake anywhere. There's just
Speaker 8: some people that are still hanging on to it. They
Speaker 8: like it, they like it, and there's all these synthetic offs.
Speaker 4: I isn't even sure if you could ensure it anymore.
Speaker 15: That's the thing, because it's not fire rated. It's wood.
Speaker 4: Yeah, well it's it's fire exactly.
Speaker 8: I mean, you get one little amber, that whole roof
Speaker 8: could go up highly flammable absolutely. You guys did a
Speaker 8: synthetic on ours, and it's basically a hail proof and
Speaker 8: it looks like slate. Yeah, I love it comes in
Speaker 8: different colors. It was interesting though, you said Tom Saus
Speaker 8: this morning had a leak. What's weird about that is
Speaker 8: he's got a cement roof.
Speaker 15: So the thing about a concrete tile is most of
Speaker 15: that water is going to go underneath the concrete. There's
Speaker 15: about I think it's about seventy thirty, so it's about
Speaker 15: it's backwards. So seventy is going to drain off the
Speaker 15: concrete tiles, thirty is going to go underneath it, and
Speaker 15: so that the underlayment, which is the felt paper, if
Speaker 15: that develops any leaks, it could potentially cause you know,
Speaker 15: some water damage in the house. So even though Tom's
Speaker 15: roof is intact, there are some penetrations that allowed that
Speaker 15: water to get inside.
Speaker 4: So what do you end up doing.
Speaker 8: You pull off those tiles, yeah, and then basically redo
Speaker 8: whatever's under them exactly.
Speaker 15: So we go up there, we shoot it with water,
Speaker 15: We just blast the whole roof, get it to leak.
Speaker 15: We then rip all the tiles off in one area,
Speaker 15: we take off the batons, We of course you use
Speaker 15: the exact same tiles going back on the same tiles,
Speaker 15: but we use different underlayment. Right, I got to underlayment.
Speaker 15: It's essentially just like this. I mean, think of like
Speaker 15: a wrapping paper or something like waterproof material, and you
Speaker 15: put it underneath the roof, right, And so if that
Speaker 15: is leaking or has any punctures in it with a
Speaker 15: tile roof, it's gonna leak into the house.
Speaker 4: Got it, all right? Let's take a break. Three oh
Speaker 4: three seven one three eight two five five.
Speaker 11: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 11: dot com. You don't pay a cent until you're content.
Speaker 11: Time for an insurance check up free, no obligation. In comparison,
Speaker 11: call Compass Insurance too much your coverage at dozens of
Speaker 11: insurance companies find out now three o three seven seven
Speaker 11: to one help. You'll think you're his only customer when
Speaker 11: you choose Frank durand the real estate Man dot com
Speaker 11: to list your home with Remax Alliance three oh three
Speaker 11: nine two zero sixteen twenty two.
Speaker 8: All right, talk about a quick problem solved. Suzanne reached
Speaker 8: out to Panassee. A guy called up, said, hey, I
Speaker 8: can't pause my uh subscription?
Speaker 4: What'd you find out?
Speaker 2: So I just sent it over to their distribution gal,
Speaker 2: who's been really helpful in she paused the subscription right away.
Speaker 4: So you know, I used to love was his name Mark?
Speaker 4: Who was the doctor?
Speaker 2: Oh, doctor Jamie? Yeah, James Dartner?
Speaker 4: You Oh, you knew Jamie too, of course, Doc. Yeah,
Speaker 4: I liked him a lot.
Speaker 7: He was he was so smart.
Speaker 17: He knew everything about the properties, the chemical components of
Speaker 17: the cvth of information and for.
Speaker 4: Folks out there, what they sold.
Speaker 8: I don't know if they have any THC now, but
Speaker 8: back then they didn't have any THC. So they sold
Speaker 8: panas and they still do. I think it's Panacealife dot com.
Speaker 4: And I always thought, up until Jamie Doc, that you know, CBD.
Speaker 4: I just thought it was always kind of weird. Same
Speaker 4: with THC, honestly.
Speaker 2: Like hokey or something.
Speaker 8: Yeah, I just didn't know. I always thought it was
Speaker 8: a way for people just to get stoned. I mean really,
Speaker 8: I thought that. But then after meeting Jamie and all
Speaker 8: these listeners that use their products, and we're talking people
Speaker 8: with cancer, we're even talking people They had a product
Speaker 8: for pets.
Speaker 4: I had so many people call up on air talking
Speaker 4: about how their their dog or cat was doing so
Speaker 4: good on CBD. It's crazy.
Speaker 7: Well, it does relax for people for the most part,
Speaker 7: and then the chemost.
Speaker 17: That's why I always say, you know, you've never you've
Speaker 17: seen alcohol cause bar fights.
Speaker 7: You've never seen somebody who's smoking dope? Thought a bar fight?
Speaker 4: No, you actually don't. You're right, they're just kind of
Speaker 4: a mellow yellow.
Speaker 17: And when I was doing medical marijuana medical certificates, when
Speaker 17: did you do that? Oh?
Speaker 7: After I retired. I just did it for a little
Speaker 7: while for a friend of mine.
Speaker 4: So you would what would you do?
Speaker 7: Well, I walked to their office, I would treat people.
Speaker 7: I would interview people to see if they qualify you,
Speaker 7: and write the prescription exactly.
Speaker 8: Oh, and let me guess, it would go like this,
Speaker 8: I've got a problem sleeping, and you'd write them a sung.
Speaker 17: No, I did it legitimately, which is why I got fired,
Speaker 17: because they wanted me to give it to everybody and
Speaker 17: I wasn't going to lose my life.
Speaker 4: And for you, what was a valid Okay, So what's
Speaker 4: not valid? Let me ask you?
Speaker 7: That's all right?
Speaker 4: What's not valid about? I sleep better on.
Speaker 17: Marijuana because it wasn't an accepted use of it at
Speaker 17: the time.
Speaker 7: It wasn't it was not.
Speaker 4: What wasn't accepted used to.
Speaker 8: When you were doing it was chronic pain or glaucoma
Speaker 8: or And how do you tell create if someone comes
Speaker 8: in and goes, I get this pain in my shoulder
Speaker 8: all the time. Well, I had a kid come in
Speaker 8: on his eighteenth birthday who was complaining about chronic back pain,
Speaker 8: and it happened to be his eighteenth But I said,
Speaker 8: you know what, if you have chronic back pain at eighteen,
Speaker 8: you might as well just shoot yourself because you can
Speaker 8: have a miserable life and marijuana isn't going to do it.
Speaker 8: For it's no wonder he lost his job there. So
Speaker 8: how many people would you say you saw, oh, couple hundreds,
Speaker 8: and then how many scripts did you write? Not that many,
Speaker 8: like half?
Speaker 17: No, maybe twenty percent, twenty percent because people are coming
Speaker 17: at another kid come in, should showal the pain because
Speaker 17: the persons who have it, Look.
Speaker 4: It wasn't me, But I'm not going to say. I'm
Speaker 4: not going to say who it was.
Speaker 8: I mean, generally they're on YouTube, but there used to
Speaker 8: be an RV that would pull up in front of
Speaker 8: a pot store in front of one of my Goodyear
Speaker 8: stores in Peoria. In fact, I think the pot store
Speaker 8: is probably still there, but this RV would pull up
Speaker 8: in all around the neighborhood Aaron Mont below. They'd have
Speaker 8: signs up the doctor's going to be here Saturday or whatever.
Speaker 8: And I would see for my shop a line, a line, absolutely,
Speaker 8: and I asked somebody I knew that was in that line.
Speaker 8: I saw him and I literally called him while he
Speaker 8: was in line, and I said, my god, like, does
Speaker 8: everybody get one?
Speaker 4: And he said, yeah, you walk in there and just
Speaker 4: say I got a headache, and no, right, yes, you know.
Speaker 7: I did it legitimately.
Speaker 17: I had I had a piece of paper history and
Speaker 17: physical on file for every person that I saw, and
Speaker 17: I was not going to lose my license over that.
Speaker 7: Over that well, because at the time they were really
Speaker 7: cracking down.
Speaker 8: So I always kind of looked at it like that,
Speaker 8: I'll circle back around, kind of phony baloney like you're
Speaker 8: talking about. But what I did learn and honestly, chemo
Speaker 8: a little CBD I learned because of Jamie and other people.
Speaker 8: It's incredible. It's life changing.
Speaker 7: Well THC is definitely life changing.
Speaker 8: For the side of stoke question, which is remarkable because
Speaker 8: it's still not I don't believe it is.
Speaker 4: It's still not federally legalized. Hey, let me ask you something.
Speaker 4: Just because of your age.
Speaker 8: You're in your twenties, I mean growing up, you grew
Speaker 8: up when pot was everywhere right back in the day.
Speaker 8: Like if I if I had to get pot when
Speaker 8: I was fifteen or sixteen, we'd have to drive from Vorhees,
Speaker 8: New Jersey, either to South Street in Philadelphia or to Camden,
Speaker 8: New Jersey, and we'd buy a dimebag.
Speaker 2: You know, we at risk to get a little Oh.
Speaker 8: My god, we went to Camden. It was put in
Speaker 8: your life, your life at risk. It was crazy, really truly.
Speaker 15: Nowadays, I know more people that smoke weed than drink period.
Speaker 15: I mean people they say, oh, I don't I don't
Speaker 15: get aggressive, I don't get violent, I'm not hung over
Speaker 15: in there.
Speaker 4: They high all the time? Though, do you think people abuse.
Speaker 15: Because a lot of times when people are smoking weed,
Speaker 15: they're they're not super high, you know, they just take
Speaker 15: a little bit, or they smoke chronically, and so you
Speaker 15: just you can't.
Speaker 4: Hell.
Speaker 8: Oh, but let's say out of ten ten people your
Speaker 8: age twenty somethings up to thirty that. You know, how
Speaker 8: many would you consider chronic smokers they smoke every day?
Speaker 15: Probably three, you know, but probably three seven out of
Speaker 15: ten three are chronic. Yeah, and then it's probably seven
Speaker 15: out of ten smoke occasionally.
Speaker 4: Weekend smokers. Yeah wow.
Speaker 2: You know those ones that only smoke weed and don't drink.
Speaker 2: That's called California sober right there.
Speaker 16: Yeah.
Speaker 8: I always found that weird. In California, you can be
Speaker 8: sober and still smoke your pot.
Speaker 15: But the thing of it is is, from my experience
Speaker 15: meeting someone that smokes a lot, they're a little like
Speaker 15: lower functioning than someone that drinks, just because the day
Speaker 15: to day they seem like they're in a little bit
Speaker 15: of a brain fog, you know, they're not quite as
Speaker 15: sharp as someone who drinks on the weekend.
Speaker 4: Well, what's weird to.
Speaker 8: Me is we know someone that smokes so much, I
Speaker 8: couldn't tell you. Well, it's like you were saying, on
Speaker 8: the chronic, I couldn't tell you if they were high
Speaker 8: or not. I couldn't tell you if they smoked or not.
Speaker 8: Generally they smoke all the time, though, But I mean,
Speaker 8: it's really range when you can't tell you must build
Speaker 8: up an immunity to the dope. That is crazy, absolutely,
Speaker 8: And you know the crazy thing about it now is
Speaker 8: that all of this marijuana, the THHC levels is so
Speaker 8: high when when it's like synthesized and before it was
Speaker 8: all grown right, and so it's not as strong science.
Speaker 8: The weed I smoked as a kid was probably I
Speaker 8: don't even know, man, I mean, you had to smoke
Speaker 8: a whole joint.
Speaker 7: Probably percent of what the potency is nowadays exactly.
Speaker 4: And they called it Mexican dirt weed. That was the majority.
Speaker 4: Good stuff back then would be like spunk weed.
Speaker 15: They have these edibles now they call them face melters
Speaker 15: or something like that. They're like two and fifty milligrams.
Speaker 8: And for the listeners, face a six melter, a six
Speaker 8: and miligram edible will get you high.
Speaker 4: And so why would they have one that's two hundred and.
Speaker 15: Fifty It like incapacitates you.
Speaker 4: It's interesting, what do you want that I don't smoke?
Speaker 4: I don't take it.
Speaker 8: Well, that's a great question, Dot, because it looks like
Speaker 8: all they was zone out exactly.
Speaker 4: I guess. I guess I'll say this.
Speaker 8: It probably makes them forget about all their problems, right,
Speaker 8: But if.
Speaker 17: You zone out on heroin, there are people who will
Speaker 17: zone out on malawuana.
Speaker 8: Where do you get a face melter? You can't buy
Speaker 8: something that potent, can you?
Speaker 15: So I'm not going to weed stores, you know, I'm
Speaker 15: not going to dispensaries scouting this stuff out. But it
Speaker 15: seems pretty reddibly available.
Speaker 4: So got that kind of brand. They got to sell
Speaker 4: it somewhere.
Speaker 8: That's crazy. This all came back to the CBD call.
Speaker 8: And you know, Panacea did a great job. I don't
Speaker 8: know if they sell it, but I'd still stand up
Speaker 8: for their product. They haven't been an advertiser, for my goodness,
Speaker 8: probably three four years. COVID really messed with those guys.
Speaker 8: That was a tough one getting through COVID like any
Speaker 8: other business, all right, three zero, three seven, one three
Speaker 8: eight two, five to five.
Speaker 11: Go with a sure thing Denver's Best roofer Excel roofing
Speaker 11: dot com. You don't pay a cent until you're content.
Speaker 11: Time for an insurance check up free, no obligation. In comparison,
Speaker 11: call Compass insurance paying too much your coverage at dozens
Speaker 11: of insurance companies find out now three all three seven
Speaker 11: to seven to one help. You'll think you're his only
Speaker 11: customer when you choose Frank durand the real estate man
Speaker 11: dot com.
Speaker 6: To list your home with Remax Alliance. Three oh three
Speaker 6: nine two zero sixteen twenty two.
Speaker 4: All right, three oh three.
Speaker 8: Seven one three HQ five five, we got lines open.
Speaker 8: We'd love to hear from you. We got another hour
Speaker 8: coming up. During the break, we were on our YouTube channel.
Speaker 8: You go to YouTube dot com, you type in Troubleshooting.
Speaker 4: Network, you'll see it. What was interesting, though, is someone
Speaker 4: chimed in.
Speaker 8: Leah said, I'm a nurse and patient who chronically uses
Speaker 8: CBD or marijuana, sometimes the most difficult patients to worm with,
Speaker 8: And of course she meant work with so as a typo,
Speaker 8: but Susanna and I both looked at it, going, well,
Speaker 8: she's a nurse, maybe that means like a bedside manner
Speaker 8: to worm with, to get together with. And it made
Speaker 8: me start thinking about when I hear different words that
Speaker 8: I have no idea, I have no idea what they mean,
Speaker 8: and I mean real words. It's crazy. The other thing
Speaker 8: is when someone texts you something like lol. But of
Speaker 8: course everybody knows laugh out loud now, But there's certain ones.
Speaker 8: I have no idea what the hell they are. So
Speaker 8: I got to like ask my kids what they are,
Speaker 8: which is crazy. So I started thinking words that aren't
Speaker 8: used anymore, words the kids, doc kids. In fact, I'll
Speaker 8: say this, mister twenty something over here, I'll say this,
Speaker 8: If you get any of these right, I will be
Speaker 8: so impressed. It's crazy. I'll let you give the excel
Speaker 8: roofing information out five times. Now that's how crazy.
Speaker 4: You can't look up anything, No, you can't look it up.
Speaker 4: And Doc, I will assume you know some of these,
Speaker 4: but maybe not. Let's see, maybe not Snolly Goster s
Speaker 4: n O l L Y g O s t e R.
Speaker 4: Don't google it. No, Snolly Goster idea dragon? Have you
Speaker 4: ever heard that word? Ever? I'm gonna go blow in
Speaker 4: your nose a Snolly Goster. Yeah, we're sneezing. No, it's
Speaker 4: actually lying and deceptive. I can think did you look
Speaker 4: it up? I did it.
Speaker 8: It's not like it's close a Snolly Goster. I think
Speaker 8: I'm saying that, right, Snolly Goster. A shrewd, unprincipled person,
Speaker 8: especially a politician.
Speaker 4: So you would say, oh, that Ted.
Speaker 8: Cruz or whomever is a snolly goster, and I don't
Speaker 8: actually think that about Ted. Joe Biden is a snolly
Speaker 8: not smart enough. I have never heard of that in
Speaker 8: my life. Okay, guys, you're ready for the next one.
Speaker 4: Really quick. Brabble b r A B B L E brabble.
Speaker 4: Have you ever heard that word? Never? These are all
Speaker 4: real words.
Speaker 7: I know, I've never heard it.
Speaker 8: Brabble It means to argue stubbornly about trifles. Fourteen hundred
Speaker 8: English unbelievable.
Speaker 4: All right, cash, we got another hour going on.
Speaker 8: Three zero three seven one three eight two five five
Speaker 8: three oho three Martino. By the way, it looks like
Speaker 8: they caught the Tesla obamber in Las Vegas.
Speaker 4: More coming up.
Speaker 11: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 11: dot com. You don't pay a cent until you're contenth
Speaker 11: time for an insurance checkup, free no obligation comparison call
Speaker 11: Compass Insurance paying too much your coverage at dozens of
Speaker 11: insurance companies find out now three oh three seven seven
Speaker 11: to one help. You'll think you're his only customer when
Speaker 11: you choose Frank durand the Real estate Man dot com
Speaker 11: to list your home with Remax Alliance three oh three
Speaker 11: nine two zero sixteen twenty two, ripped.
Speaker 3: Off bad news. You need advice so you don't have comuns.
Speaker 4: As fast as we can, Shoot's gonna help.
Speaker 5: Come man, This is the Troubleshooter Show. No Tom Martine,
Speaker 5: Welcome my friends to the.
Speaker 8: Only Shovice Time and did only Shovi's kind. We're to
Speaker 8: solve problems, answer questions, take complaints.
Speaker 4: We love helping people out. You've been ripped off, we
Speaker 4: have any kind of problem. We got a list of.
Speaker 8: People at referral list dot com that love jumping in.
Speaker 8: In fact, today we have an expert in. He's a roofer,
Speaker 8: my goodness, Henry Bratts. His dad is Jay Bretz. Has
Speaker 8: been with us I'd say over twenty years, honest to god.
Speaker 8: So any questions on roofing, we'd love to hear from you.
Speaker 8: They got some great specials we'll talk about as far
Speaker 8: as gutter cleaning and anything you want to talk about.
Speaker 8: Three zero three Martino three oh three seven one three
Speaker 8: eight two five five. You know when we were talking
Speaker 8: about words that just aren't used anymore, how about this
Speaker 8: one doc? You ready, I've never heard of any of
Speaker 8: these we talked about snolly Goster. How about fogel fudgel
Speaker 8: f u d g e l fudgel fudgel. It's an
Speaker 8: actual word.
Speaker 1: I love this.
Speaker 4: I love this word. I might actually start using this word.
Speaker 4: You ready. I know a lot of employees to do this,
Speaker 4: Not that I have now, because I don't have any
Speaker 4: employees now, but I.
Speaker 21: Know actually, actually, Kelly, fudgels a lot, YO mean to
Speaker 21: pretend you're working, to pretend.
Speaker 8: You're busy but in reality not doing anything. Oh okay,
Speaker 8: I'm kidding, Kelly. Have you ever heard that word?
Speaker 9: Though?
Speaker 4: Fudgel? No, I have never heard that. How about grok
Speaker 4: grok gronk.
Speaker 7: I don't know.
Speaker 4: You're a doctor. You said you got like a fifteen
Speaker 4: hundred or more on your s a TS and you've
Speaker 4: never heard of these real words?
Speaker 2: And we have to assume Mark's pronouncing them right.
Speaker 7: Well, he has perfect.
Speaker 4: Do you know what means?
Speaker 16: I do?
Speaker 8: I'm staring at the definition right to silently watch someone
Speaker 8: while they are eating.
Speaker 4: That is crazy, Groake. I just don't.
Speaker 8: I don't understand why these words went away. Actually some
Speaker 8: of them are pretty good. Okay, Oh this, I don't
Speaker 8: know how to pronounce this one. This one, I don't
Speaker 8: j R g O.
Speaker 9: G l E.
Speaker 4: Gar Goyle.
Speaker 7: But it's not it's notle jar goggle, jar goggle.
Speaker 4: It must be jar goggle to confuse.
Speaker 7: Why not just say confuse?
Speaker 4: I have no idea. I have no idea.
Speaker 8: It's crazy, Doc, when you were becoming a doctor, since
Speaker 8: you had such well, I'd say you must have a
Speaker 8: high IQ. Right if you had a fifteen hundred on SATs, well,
Speaker 8: fifteen eighty, fifteen eighty and the highest is sixteen.
Speaker 4: Sixteen, that's crazy.
Speaker 7: I know, I was pissed off. I got one wrong.
Speaker 4: That's insane.
Speaker 8: Did you ever take the SATs I've never taken them, Susanne,
Speaker 8: you never took it right? I do think so you
Speaker 8: decided what I love about Henry. You decided to walk
Speaker 8: in your father's footsteps with you. Got to be, if
Speaker 8: not the most successful, one of the highly most successful
Speaker 8: roofers in Colorado. I mean, I think you guys do
Speaker 8: more roofs than anybody.
Speaker 4: I know of. Yeah, we're we're really proud of that.
Speaker 4: It's definitely been a like.
Speaker 8: What's the crazy year in roofing? How many roofs are
Speaker 8: you talking about?
Speaker 15: I think last year we did we did fifteen hundred projects.
Speaker 4: Is that a normal A lot of No, I know,
Speaker 4: that's a lot. I'm saying many are actual roofs and
Speaker 4: not repairs.
Speaker 8: What I'm saying is that a normal hail season or
Speaker 8: hail year for Colorado. Last year it wasn't crazy and
Speaker 8: it wasn't dead.
Speaker 4: That's big.
Speaker 15: Yeah, that that put us in So last year we
Speaker 15: were the number one buyer of Owen's Cornering roofing materials,
Speaker 15: and that's your main supplier in the region. We don't
Speaker 15: wait in the region, so even outside of Colorado, so
Speaker 15: that's like Wyoming to New Mexico.
Speaker 4: Hal hail everywhere. Yeah.
Speaker 15: So for like this year, we got an award from
Speaker 15: os for growth. It was a year over your revenue
Speaker 15: by percentage, and so we do a high volume. But
Speaker 15: you know, it's it's all just taking care of each person.
Speaker 15: You know, every single customer matters. It's not it's not
Speaker 15: about scale, it's not about you know, increasing revenue or
Speaker 15: anything like that.
Speaker 4: It's about taking care of people.
Speaker 8: You know, well, your dad's been doing that forever. I
Speaker 8: mean one of the main things is you don't pay
Speaker 8: a cent with you guys till they're content. I mean
Speaker 8: a lot of roofers want some money down. They make
Speaker 8: it sound like they want that person to get that
Speaker 8: contract signed, and they want to have some skin in
Speaker 8: the game in case they try to bail out of
Speaker 8: that contract. And you guys, even if someone signs a contract,
Speaker 8: you know, as long as you didn't start the roof
Speaker 8: I mean, you guys.
Speaker 4: Will let them out of the contract. Yeah, we we
Speaker 4: let people out of a it's not worth it.
Speaker 8: If they don't want to use you, why would you
Speaker 8: want them to be forced to use you. It's going
Speaker 8: to be a horrible experience for both sides.
Speaker 15: Well, the one thing that consumers don't usually see is
Speaker 15: a lot of these roofing contractors. They they say they
Speaker 15: have a good track history, they have all this credibility,
Speaker 15: but then they have these contracts. We have like a
Speaker 15: fifteen to twenty twenty five percent cancelation fee. So when
Speaker 15: you realize that or they have a no cancelation I fay.
Speaker 5: You know.
Speaker 15: One of the big things that's happening in our market
Speaker 15: right now is because everyone's preaching this local roofer right
Speaker 15: that's been going on forever, But now what's happening is
Speaker 15: private equity is buying up these local roofing companies, you know,
Speaker 15: and they're shooting these out of state roofers in enter
Speaker 15: these companies.
Speaker 8: I'm going to share something with everybody listening. You brought
Speaker 8: up private equity, and it's amazing. People have no idea
Speaker 8: garage doors. We go back ten years, We probably had
Speaker 8: ten different companies on our referral list, all guys like you,
Speaker 8: All guys that own the company, have great crews and
Speaker 8: take care of the customer. Private equity came along and
Speaker 8: scooped up. In fact, I'm not going to say names
Speaker 8: of different ones because I'm not saying they're good or bad,
Speaker 8: but they are no longer owned by the name on
Speaker 8: the van. They have nothing to do with it anymore.
Speaker 8: I mean, it's really crazy, but that was one that
Speaker 8: was absolutely insane. The other one is home services, home services,
Speaker 8: private equity, furnace companies. Yet there might be thirty out
Speaker 8: there all owned. Think about this, all owned by the
Speaker 8: same company. Now, isn't that a little crazy? You go
Speaker 8: to fix think about this, You go to get your
Speaker 8: garage dooor fixed, or a new garage store. You guys
Speaker 8: deal with halstorms. People get new griage stores all the
Speaker 8: time in Colorado.
Speaker 4: So what do you do.
Speaker 8: You call around all five different places to get quotes,
Speaker 8: and funny enough, four out of the five or nine
Speaker 8: out of the ten have pretty much the exact same price,
Speaker 8: and they all seem pretty high to you.
Speaker 4: And they're all owned by the same person, and they're
Speaker 4: all owned by the exact same company.
Speaker 8: You think you're pitting different companies trying to get your business,
Speaker 8: but they're all owned by the same company. Yeah, private
Speaker 8: equity has completely changed everything in home services, garage doors,
Speaker 8: roofing is a huge one.
Speaker 4: How many roofers would you say, got gobbled up by
Speaker 4: one of these guys in the past five years. So
Speaker 4: I don't want to name draw. I don't want you
Speaker 4: to hit names either.
Speaker 15: There's a lot, and I mean, really, the history of
Speaker 15: roofing in Colorado is so Jay Bretts, he went to
Speaker 15: a to Texas and learned from some of the storm
Speaker 15: chasers and understood what not to do. Yeah, okay, so
Speaker 15: we came back to market and there was one or
Speaker 15: two other companies that had to establish themselves. But since
Speaker 15: then they've all they've sold to other people or they
Speaker 15: sold to private equity, And so I mean, really, there's
Speaker 15: not a whole lot. And especially with private equity, they
Speaker 15: offer these high they do a multiplier, right, so they do.
Speaker 15: It's a multiplier of gross profits. They're not profits massive
Speaker 15: either one.
Speaker 4: And you know they they here's here, here's the good
Speaker 4: side of it, though, here is the good side of
Speaker 4: private equity.
Speaker 8: You got Fred's Garage Store. I'm making a name up,
Speaker 8: So Fred's Garage Store. This guy owned that company for
Speaker 8: twenty thirty years, built it, He's got great cash flow,
Speaker 8: he's got great profit, and his kids want nothing to
Speaker 8: do with it.
Speaker 4: And now he's trying to sell it. He doesn't quite realize.
Speaker 8: How to sell it, what to sell it for, and
Speaker 8: what he's selling because a lot of times an independent
Speaker 8: operator like a garadge stoor opener, what are you selling?
Speaker 8: Maybe a couple trucks. You might have some assets, some
Speaker 8: hard assets, but really what you're selling is the knowledge
Speaker 8: of whatever you learned and the customer database, the people
Speaker 8: they call you. So all of a sudden, what private
Speaker 8: equity did do is it brought people like Fred's Garage
Speaker 8: doors an easy out. And the multipliers can be staggering.
Speaker 8: I mean, really, I've seen ten x in some of
Speaker 8: these things with plumbing. Think about that, your company makes
Speaker 8: one hundred and fifty two hundred thousand a year and
Speaker 8: you've been doing it for forty years, and they're like, yeah,
Speaker 8: well RTE you check for a million bucks. Oh and
Speaker 8: by the way, if you still want to stay on
Speaker 8: as an employee for a little bit, we'll let you
Speaker 8: do that as well.
Speaker 15: So we see that with roofing a lot those kind
Speaker 15: of multipliers too mass. But the issue with private equity
Speaker 15: is their their sharks, and a lot of times migrafing
Speaker 15: the sharks. They put these contracts together that says, okay,
Speaker 15: the owner or the founder needs to say on a
Speaker 15: CEO for ten years. But what I've heard from a
Speaker 15: couple of contractors is these pe firms they will fire
Speaker 15: or terminate the owner one day before the contract expires
Speaker 15: and cancel the entire thing.
Speaker 8: Maybe, but if someone walks into a deal like that,
Speaker 8: I mean, they got to hire an attorney, right. I'm
Speaker 8: not going to say it's their fault, That's not where
Speaker 8: I'm going, But I will say they got to be careful.
Speaker 4: I mean, you have to have an attorney look at
Speaker 4: a deal. But it's really changed everything.
Speaker 9: Now.
Speaker 8: The other thing I'll say about private equity is there's
Speaker 8: good ones out there. I don't necessarily think I have
Speaker 8: a problem with someone coming in and buying a bunch
Speaker 8: of HVAC companies or garage door companies or any companies.
Speaker 8: I don't have a problem if someone comes in and
Speaker 8: buys a bunch of restaurants. What I do care about
Speaker 8: is if they lie or if they try to cheat people.
Speaker 4: But most of them don't.
Speaker 8: Most of them actually run a pretty honest business. But
Speaker 8: they want a substantial return on their money. They can
Speaker 8: invest in anything. They're like sharks. We see at Shark Tank.
Speaker 8: They can invest their money. And I think it's Kevin
Speaker 8: O'Leary that says it. You know, when I send my
Speaker 8: money out, I want to coming back to me in
Speaker 8: multipliers or why do I invest? There's other things out there.
Speaker 8: But because he's a shark and Cuban and all the
Speaker 8: people on there, I don't think they're bad.
Speaker 4: But they do not operate.
Speaker 8: They do that and not how to buy stuff. But
Speaker 8: now saying all that, I love the fact that you
Speaker 8: guys keep it family.
Speaker 15: We want to say family as long as possible.
Speaker 4: And you've had the cruise forever.
Speaker 15: Yeah, they've been with us into like a lot of
Speaker 15: these pe firms. The reason that they're successful is because
Speaker 15: they bring in their standardized marketing, they know how to
Speaker 15: do it, their standard operating procedure, the five other stays.
Speaker 15: And so I mean really like where you see a
Speaker 15: company go from just a small mom and pop to
Speaker 15: like a national is where the internal people they realize
Speaker 15: the importance of those SOPs, the KPIs and just streamlining
Speaker 15: their efficiency.
Speaker 8: They the efficiency is incredible if you think about it,
Speaker 8: every industry does it. Instead of having ten bookkeepers for
Speaker 8: ten different companies, you buy ten companies, you got one
Speaker 8: book keeper. I mean there's an example. You're not dealing
Speaker 8: with multipliers out there, redundancy, you don't even need it.
Speaker 8: I mean basically, you've already done it. You've already bought
Speaker 8: companies in Texas roofing companies, and you made that work.
Speaker 8: Now it's time to go do it somewhere else. And
Speaker 8: then some of these operators they buy from are very
Speaker 8: savvy too. Some of them start going, oh, I want
Speaker 8: to start getting involved in this, and they do travel
Speaker 8: with the private equity and learn how to do that.
Speaker 4: So, I mean, it's like anything else, there's good things
Speaker 4: there's bad.
Speaker 8: Things, but I do love the fact when you're dealing
Speaker 8: with Excel Roofing, you're dealing with Henry, and you're dealing
Speaker 8: with Jay, and you're dealing with Dominic, and you're dealing
Speaker 8: with people who I have known personally now for fifteen
Speaker 8: plus years and Tom twenty five plus years. So I
Speaker 8: mean there's something to be said for that big time.
Speaker 8: But if you ever want to cash out, you must think, oh,
Speaker 8: it's kind of cool.
Speaker 4: There is private equity, right, Seriously, I think there's a
Speaker 4: lot of people's goals out there.
Speaker 8: I knew a guy that would build up. It's on
Speaker 8: a much smaller scale, and it's twenty years ago. He
Speaker 8: would come in and he had a little bug what
Speaker 8: do you call me? He was an exterminator and his
Speaker 8: thing he would go to hotels, little ones, fancy private
Speaker 8: private hotel brands like Oyo, something individually owned but has
Speaker 8: a has a name on it, like Hotels, Motel six, whatever,
Speaker 8: and he would create these routes where he would go out,
Speaker 8: you know, once a month or whatever it is, to
Speaker 8: spray for bugs, to do whatever.
Speaker 4: And he would create this route.
Speaker 8: It might be worth to him one hundred thousand dollars
Speaker 8: a year, and that was good money for him, especially
Speaker 8: fifteen twenty years ago. Then what he would do is
Speaker 8: turn around and he'd reach out to termin X and
Speaker 8: he would sell that route for Back then, the multiplier
Speaker 8: was maybe two or three, so he'd put two or
Speaker 8: three hundred thousand in his pocket.
Speaker 4: And then you know what he would do.
Speaker 8: He would turn around a couple of years later after
Speaker 8: the non compete or go to a different market and
Speaker 8: do the exact same thing, create another route, call up
Speaker 8: termin X and sell it again.
Speaker 4: That's all he did.
Speaker 8: Literally, That's how he made a nice small fortune over
Speaker 8: his lifetime. And he was pretty cool anyhow. Everybody holds
Speaker 8: tight three oh three seven one three talk.
Speaker 11: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 11: dot com. You don't pay a cent until you're content.
Speaker 11: Time for an insurance check up free, no obligation. In comparison,
Speaker 11: call compass insurance paying too much your coverage at dozens
Speaker 11: of insurance companies find out now three all three, seven
Speaker 11: seven to one help. You'll think you're his only customer
Speaker 11: When you choose Frank durand the real estate Man dot
Speaker 11: com to list your home with Remax Alliance three all
Speaker 11: three nine two zero sixteen twenty two.
Speaker 4: All right for three O three seven one three eight
Speaker 4: two five five.
Speaker 8: They arrested that, uh, that guy that threw apparently the
Speaker 8: alleged suspect in the Tesla dealership bombing. It's kind of
Speaker 8: crazy reading about the guy. I'm trying to find his name, ory.
Speaker 8: I saw a picture them. I hate to say this,
Speaker 8: he kind of looks like he could be a bomber.
Speaker 8: You know, some people just have that mischievous I want
Speaker 8: to kill you kind of look. I mean I kind
Speaker 8: of get that from this guy. And I can't find
Speaker 8: his I found everything on a particular website that had
Speaker 8: a picture them, but that website keeps locking up this computer.
Speaker 4: What did you guys think of that? I mean, what
Speaker 4: do you think, dear dragon? I mean, I don't know.
Speaker 4: You can't go after him. I don't think is a
Speaker 4: domestic terrorist.
Speaker 2: Paul Kim is his name.
Speaker 4: Paul Kim? And he's like thirty five? Right? Do you
Speaker 4: get Do you get nervous driving a Tesla now at all?
Speaker 9: Me?
Speaker 4: Yeah? No, I don't either. I don't know why people
Speaker 4: would start thinking that, you know, it's going to get
Speaker 4: Maybe it could get keyed.
Speaker 8: I guess that's possible. Henry, would you drive a Tesla
Speaker 8: or were you rather just not be controversial at all?
Speaker 8: If you even call it, Dad, I don't even know
Speaker 8: why it is. I find it crazy, Although if I
Speaker 8: lived in certain cities, I'd probably be a little apprehensive
Speaker 8: of parking a Tesla at the mall.
Speaker 7: I think it's all bso, well, you have the vale
Speaker 7: at make sure that the valet's watched it.
Speaker 8: Maybe, but still, I mean when people are throwing Molotov
Speaker 8: cocktails at dealerships, it's crazy.
Speaker 15: Well, when you went to the Bernie aoc rally, how
Speaker 15: safe did you feel there?
Speaker 8: I would not drive it to a Bernie aoc rally
Speaker 8: at all. What's Brown's thoughts on any of that? Has
Speaker 8: he touched base on it?
Speaker 15: I know he's Why is anybody even remotely wanting to
Speaker 15: do anything with these teslas?
Speaker 8: Because because they're saving people around them, they're saving taxpayers money. Actually,
Speaker 8: you're funny. Driving down I twenty five, I see more
Speaker 8: teslas and I think any other car.
Speaker 15: Yeah, there's more teslas than like anything.
Speaker 4: They used to love them, The Liberals used to love them.
Speaker 4: I mean, they loved Elon Musk.
Speaker 15: I see these stickers now on Tesla's that are anti
Speaker 15: Elon stickers, and they're just clarifying that they don't support them.
Speaker 8: Yeah, so they won't get keyed. It might be smart
Speaker 8: for anybody to put that on there regardless like that.
Speaker 15: Yeah, I bought this before he went crazy.
Speaker 9: What what?
Speaker 16: What?
Speaker 4: So in your age range twenty something, are people in
Speaker 4: general more trumpy or in general more uh lefty?
Speaker 6: What?
Speaker 9: What?
Speaker 4: What would you say? Just in your your age range
Speaker 4: in people?
Speaker 11: You know?
Speaker 15: So, from my unbiased roofer opinion, I believe that I
Speaker 15: think that Trump has really cultivated a strong following. It's
Speaker 15: really amazing a lot of young people. It's just it's
Speaker 15: extremely uh one sided, like you're either right earlier left.
Speaker 15: There's not a whole lot of middle ground, not anymore.
Speaker 15: Like I don't know, I feel like three or four
Speaker 15: years ago you didn't want to be outspoken about supporting Trump.
Speaker 15: But now three or four a lot of people, well
Speaker 15: think about it.
Speaker 8: A year ago, two years ago, you'd never want to
Speaker 8: talk about being a supporter of Biden. I mean after
Speaker 8: that debate especially, I mean I know hardcore liberals at
Speaker 8: their jaw dropped, they were like the guy doesn't have
Speaker 8: anything upstairs. He's he's full blown gone. I mean, you know,
Speaker 8: four o'clock would come and the guy couldn't talk.
Speaker 19: Man.
Speaker 4: I mean that debate showed a lot.
Speaker 15: I think that a huge issue is that for a
Speaker 15: lot of younger people, they're getting too much of their
Speaker 15: news from like TikTok and Instagram, and that's a huge issue.
Speaker 4: I mean, he pulled Trump pulled a lot of younger
Speaker 4: people this time though.
Speaker 15: Sure, but it's all through like entertainment content. It's really
Speaker 15: hard to know any policies and any factual information when
Speaker 15: you're just getting TikTok videos about it or Instagram content.
Speaker 8: So you'd say almost anybody in their twenties that's the
Speaker 8: main thing. Yeah, we might say anybody in their seventies.
Speaker 8: The main thing is usually MSNBC or or maybe.
Speaker 4: Real reporting though.
Speaker 15: I mean it's debatable, but you know it's not it's
Speaker 15: not just like creating some nonsense and putting it on
Speaker 15: the internet.
Speaker 7: Yeah, literally, it is creating nonsense at MSNBC.
Speaker 4: I agree with doc on MSNBC. They're horrible. In fact,
Speaker 4: they're ratings show it. They have no ratings. You know
Speaker 4: what's curious about TikTok and YouTube and all that stuff.
Speaker 4: They just absolutely destroyed, destroyed all these TV networks and
Speaker 4: radio stations and everything destroyed. I mean it's not even
Speaker 4: close a lot.
Speaker 15: Of the stuff that's going, Like have you seen that
Speaker 15: deep fake contents? No, Yeah, it's really.
Speaker 4: I've heard about it. I mean it looks real as
Speaker 4: you can get.
Speaker 15: They use AI to create the voice and create the imaging,
Speaker 15: and so I mean that's super deceptive. You can basically
Speaker 15: create a video of Trump or Biden or whoever it
Speaker 15: is saying whatever you want, whatever you want them to say, exactly.
Speaker 4: So, I mean there'll be legislation on that. I think
Speaker 4: there already is.
Speaker 8: For I want to say, I want to say they
Speaker 8: did pass something on porn, deep fake porn in other words,
Speaker 8: someone you know, taking a picture of someone at school,
Speaker 8: like in high school and then creating a deep fake
Speaker 8: site like that. I mean, can you imagine how devisating
Speaker 8: that way?
Speaker 17: Or else they get a porn gif and put somebody's
Speaker 17: face on it, Yeah, which is what the same thing basically.
Speaker 8: Yeah, Well, some of these deep fakes, like he's talking about,
Speaker 8: you can't I don't even know how they tell the difference.
Speaker 9: And just for the viewers.
Speaker 4: A deep fake.
Speaker 15: It's where you create an artificial intelligence video, so it's
Speaker 15: not any animation. You're just programming basically into some sort
Speaker 15: of AI to generate an image that looks real and
Speaker 15: sounds real.
Speaker 4: Oh it looks so real, it's crazy, and people do
Speaker 4: it constantly. It is kind of a different world that
Speaker 4: you have grown up in, Henry. It's kind of funny
Speaker 4: having you in compared to your dad, because I feel
Speaker 4: like my son's in here. I mean, these are the
Speaker 4: kind of conversations I have with Miles all the time,
Speaker 4: and I just can't believe the difference how you guys
Speaker 4: grew up. Although I'll say this, with you and Miles,
Speaker 4: you're very similar. You guys kind of have the same pathway.
Speaker 4: You didn't go that college route. You know, you're educated,
Speaker 4: there's no doubt about that. But what I'm saying is
Speaker 4: you decided to jump right in.
Speaker 7: And my side, who's in his thirties, is the exact opposite.
Speaker 4: Yeah, he's a big liberal though, isn't it.
Speaker 7: Oh he hates Trump. I can't even mention his name.
Speaker 7: With dinner time.
Speaker 4: We have so many people, so many people older, like
Speaker 4: in my parents' ages, so in their eighties said think
Speaker 4: if you didn't get a college education. Think about this.
Speaker 4: If you didn't get a college education, you're just lower.
Speaker 4: I mean, I guess that's how i'd put it. I mean,
Speaker 4: I don't want to say you're dumb, but I mean
Speaker 4: there there was a stigma of not having it.
Speaker 15: It's the opposite now it is.
Speaker 4: I know, it's so changed, it's crazy.
Speaker 15: I mean the trades are really what a lot of
Speaker 15: people are pursuing, you know, stuff like roofing or concrete
Speaker 15: or electrical. I mean, that's what's going to create the
Speaker 15: most millionaires going forward.
Speaker 8: Look, look, I'm going to tell people something that's probably
Speaker 8: mind blowing to them. You know, a store manager a Walmart.
Speaker 8: I mean, your salary could be you know, let's say
Speaker 8: one hundred and fifty okay, I mean everything depends on
Speaker 8: stores and how long you in there. But people say
Speaker 8: Walmart doesn't pay their employees, right, blah blah blah. Your
Speaker 8: bonus can be triple your your bonus in that scenario
Speaker 8: would be four hundred and fifty thousand. If you know
Speaker 8: your numbers, that's six hundred thousand a year.
Speaker 9: Wow.
Speaker 4: I don't know anything coming out, including being in a
Speaker 4: doctor and a certain attorneys, I mean a personal injury
Speaker 4: attorney can clean up left and right. You know, one
Speaker 4: case can make their entire career.
Speaker 8: But if you really think about jobs coming out of college,
Speaker 8: oh my god, I'm not even thrown in the student
Speaker 8: debt thing, but think about how long it would take
Speaker 8: to make that coming out with a teaching DEGREEA.
Speaker 7: Think about even a doctor.
Speaker 17: I mean after college, four years of medical school, four
Speaker 17: years of residency, and one year of a fellowship.
Speaker 4: It's nine years and you're not making anything.
Speaker 7: Well, well, you're making you know, thirty or forty thousand
Speaker 7: dollars a year. That's it. Wow, which comes out about
Speaker 7: two dollars an hour if that.
Speaker 15: Yeah, So that that kind of blows my mind. I
Speaker 15: mean it's to a world where it's all paid by
Speaker 15: a performance, you know, so like however you can, however
Speaker 15: much you can do in like sales or uh you know, building, building,
Speaker 15: your division, market, whatever it is, it's all paid off
Speaker 15: of a.
Speaker 4: Good A good salesperson is worth a zillion dollars. Yeah, absolutely,
Speaker 4: I mean really, it's really incredible. Probably one of the
Speaker 4: hardest things in the world to teach would be to
Speaker 4: be a good salesperson. It almost seems like you either
Speaker 4: are or you're not.
Speaker 8: It's hard to take someone that has never sold anything
Speaker 8: and doesn't have that certain that's certain.
Speaker 7: Something I could never do it. I can never be
Speaker 7: a sales I can.
Speaker 4: I got to break Dragon's yelling at me three oh
Speaker 4: three seven one three talk.
Speaker 11: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 11: dot com. You don't pay a cent until you're content.
Speaker 11: Time for an insurance check up free, no obligation. In comparison,
Speaker 11: call Compass Insurance paying too much your coverage at dozens
Speaker 11: of insurance companies find out now three oll three seven
Speaker 11: seven to one help. You'll think you're his only customer
Speaker 11: when you choose Frank durand the real estate Man dot
Speaker 11: com to list your home with Remax Alliance three oh
Speaker 11: three nine two zero sixteen twenty two.
Speaker 4: Boy, that was a thought provoking conversation on YouTube. People
Speaker 4: are like, I didn't know Walmart made that kind of money,
Speaker 4: and blah blah blah.
Speaker 8: It is interesting though. I agree with you, Henry one
Speaker 8: hundred percent that things have changed. People used to think
Speaker 8: they have to go this pathway of college. Now they
Speaker 8: get out there and start hustling, and sales is the
Speaker 8: biggest one.
Speaker 4: I'm going to go back to that. If you're a
Speaker 4: good salesperson and you're honest, that is a big part
Speaker 4: of it. You can sell anything, I don't care what
Speaker 4: it is. You can sell medical equipment, you can sell roofs,
Speaker 4: you can sell cars, you can sell anything. But then
Speaker 4: Deputy Doc was saying something interesting, which is you could
Speaker 4: never be a salesperson.
Speaker 7: I just don't have it in me.
Speaker 8: Yeah, it's a whole different it's not even necessarily a
Speaker 8: different personality. There's so many ways to sell. You might
Speaker 8: be a off salesperson. You might ask for that sale.
Speaker 8: When I first started selling tires, way back when when
Speaker 8: we first came to Colorado, I would ask people why
Speaker 8: they didn't purchase from me. I was pretty aggressive on
Speaker 8: it if they weren't going to buy it, and say,
Speaker 8: why are you? Why aren't we just closing it right now?
Speaker 8: I'd love to get your sale. And I'd follow them
Speaker 8: out the door, still asking questions, and a lot of
Speaker 8: them I'd turn around and get back in. So I
Speaker 8: was a pretty aggressive salesperson. But then when I started
Speaker 8: selling computers and especially point of sale systems, and servers
Speaker 8: for my computer company. I would have a much different thing.
Speaker 8: It would be the softest sell you'd ever imagine. I
Speaker 8: remember meeting with Who'd I sell all those point of
Speaker 8: sales to the barber shop I used to deal with
Speaker 8: floyd I remember meeting with the owner of Floyd's twenty
Speaker 8: years ago and they had probably, I don't know, ten
Speaker 8: twelve at the time, and we were doing the point
Speaker 8: of sale for every one of them, and the cell
Speaker 8: to them was a lot different.
Speaker 4: I brought it in. I said, Hey, here's what I
Speaker 4: want to do. Let's just set it up in this
Speaker 4: one location over here. Tell me what you think of it.
Speaker 4: If you want to move forward, let's do it.
Speaker 7: And that was it.
Speaker 8: I mean there was nothing else to it. So that's it, man.
Speaker 8: I mean sales as sales. But once you can sell something,
Speaker 8: you can how about. I never understood this, and I'm
Speaker 8: so happy people do it. My mother was a teacher forever.
Speaker 8: I mean, that's really what she did up until she
Speaker 8: quit working. And I love some of the teachers. I
Speaker 8: try to look back on teachers that I think of.
Speaker 8: Do you have any you guys think of Suzanne that
Speaker 8: changed your life in a good way, Yeah, I sure do.
Speaker 2: Like what missus Ritchie. She was my high school typewriter teacher,
Speaker 2: and I learned a type from her, and she was
Speaker 2: just a good friend, you know, with all my family problems.
Speaker 4: I got it. She actually got involved in your life
Speaker 4: and made some good changes.
Speaker 20: Yeah.
Speaker 4: Did you ever have anybody like that, Henry?
Speaker 15: Yeah, I had one teacher. Her name was a Sarah
Speaker 15: mccannon and she she really uh she I mean you
Speaker 15: talk about it a lot in the workplace, but like
Speaker 15: cultivating a great culture, yeah, and she had a really
Speaker 15: good culture around her students, and that's hard to do
Speaker 15: these Yeah, it's really just a like touching your students.
Speaker 15: I think that's difficult to do while also balancing, you know,
Speaker 15: pushing them to professionalism.
Speaker 8: You know, it's really hard if you think about it.
Speaker 8: You go to school for at least what four years,
Speaker 8: and then generally I think you become at first like
Speaker 8: a kindergarten teacher. But by the time you work up
Speaker 8: to either in middle school or high school. And I'm
Speaker 8: I only know one person that we know in the
Speaker 8: good family friend that basically I'm talking about her journey
Speaker 8: more than anything. So now she has her own room
Speaker 8: and her own kids, but she had a four year degree.
Speaker 8: And when you better love it because it's not something
Speaker 8: you get paid a lot on. That's where I'm going.
Speaker 8: And thank god we have teachers. But the reality is
Speaker 8: you better love working with kids because you ain't getting
Speaker 8: rich off of it by any means. In fact, just
Speaker 8: the opposite, although you do get typically speaking.
Speaker 4: You have a lot of time off.
Speaker 7: That's true.
Speaker 4: So if you actually add that in, I mean, maybe
Speaker 4: the pace pretty good.
Speaker 8: But I'm already up against the Dan clock again. All right,
Speaker 8: three oh three seven one three talk, don't forget three
Speaker 8: oh three. Martino works on and off the air. And
Speaker 8: I want to tell you what Jay Bretts and Henry
Speaker 8: Brett's are doing again.
Speaker 4: Ninety nine bucks. Listen to this.
Speaker 8: They come out to our house every year, twice a
Speaker 8: year and clean our gutters. We have pine needles everywhere,
Speaker 8: one hundred foot trees and pine needles piled up so
Speaker 8: high I can't believe it. They come out and do
Speaker 8: our gutters twice a year. They get up there and
Speaker 8: knock out every gutter, put these hoses down the down spouts,
Speaker 8: they clean them out.
Speaker 4: It's beautiful.
Speaker 8: You're gonna love it. And they send a whole crew out.
Speaker 8: Generally it takes them at least a couple hours. I mean,
Speaker 8: I don't know if our roof's big or not. I mean,
Speaker 8: is in the grand scheme of things, but they're generally
Speaker 8: up there at least two maybe three hours. For ninety
Speaker 8: nine bucks, you're not going to get a better deal.
Speaker 8: It's usually how much Henry two hundred and ninety nine.
Speaker 15: It starts at two ninety nine, And like I was
Speaker 15: saying before, at two ninety nine and three ninety nine,
Speaker 15: we're really not making a whole lot of money, right,
Speaker 15: you're not making any ninety nine dollars. This is a
Speaker 15: it's a killer offer.
Speaker 8: You're sending two to four people out to a house
Speaker 8: for two or three hours. You're losing your ass. Let's
Speaker 8: not pretend what it is. You're gonna get out there
Speaker 8: and do the best job ever, and they're gonna say, damn,
Speaker 8: I love to excel. We've been listening to them on
Speaker 8: the show for you know, twenty years. Then when that
Speaker 8: hailstorm comes, they're gonna call you. I mean, that's why
Speaker 8: you guys do it. I mean it's a great deal. Yeah,
Speaker 8: it does a couple things for us. It keeps our
Speaker 8: guys busy, you know, big time.
Speaker 15: And then also like we're able to uh connect with
Speaker 15: the community and get ourselves out there. So yeah, absolutely,
Speaker 15: ninety nine dollars today only three oh three seven six
Speaker 15: one six four zero zero. That's three zero three seven
Speaker 15: six one six four zero.
Speaker 4: Zero is a great deal.
Speaker 11: Call now go with a sure thing Denver's best roofer
Speaker 11: Excel Roofing dot com.
Speaker 3: You don't pay a cent until you're content.
Speaker 11: Time for an insurance check up, free no obligation comparison
Speaker 11: call Compass Insurance paying too much your coverage at dozens
Speaker 11: of insurance companies find out now three oh three seven
Speaker 11: to seven to one help. You'll think you're his only
Speaker 11: customer when you choose Frank durand the real estate Man
Speaker 11: dot com to list your home with Remax Alliance three
Speaker 11: oh three nine two zero sixteen twenty two.
Speaker 8: All right, three three seventy one three eight two five
Speaker 8: five don't forget three oh three Martino works on and
Speaker 8: off the air. We would love to take any emails
Speaker 8: from yet help at troubleshooter dot com. Like I said,
Speaker 8: we have great people on a referral list at referral
Speaker 8: list dot com like uh like the brats, you know
Speaker 8: Jay and Henry who's been in studio with us today.
Speaker 8: And I do want to tell you one more time.
Speaker 4: About Excel Special.
Speaker 8: It really is good. There's no phony baloney, there's no
Speaker 8: hard sale here. It's not hail season. They're trying to
Speaker 8: keep their folks busy and they want to show you
Speaker 8: what a great job they'll do for you when it
Speaker 8: comes to your roof.
Speaker 4: But bottom line is, ninety nine bucks are going to clean.
Speaker 8: The gutters typically speaking In fact, every other time I've
Speaker 8: actually advertised this for you over the last fifteen years, Henry,
Speaker 8: and for your dad at Excel Roofing, it's basically been
Speaker 8: two hundred and ninety nine dollars if you have a
Speaker 8: one story house, and then.
Speaker 4: Three ninety nine if it's a two story house. And
Speaker 4: that's what I've been paying you guys forever. I assure
Speaker 4: you you guys will be getting a call from us
Speaker 4: right afterwards to get our first in. But ninety nine
Speaker 4: dollars regardless of the size. And these guys were great
Speaker 4: and gave away some free gutter cleaning today which went
Speaker 4: in ten seconds for folks over eighty Go ahead, Henry.
Speaker 15: Yeah, absolutely. And then for all the listeners, I just
Speaker 15: want to make it very known that we are doing
Speaker 15: a free roof for a veteran in need. So if
Speaker 15: you find anybody or know somebody that is in a
Speaker 15: tough spot that is a veteran, we would love to
Speaker 15: hear their story if you give us a call or
Speaker 15: send us an email. Our phone number again is three
Speaker 15: zero three seven six one six four zero zero.
Speaker 8: You call that for that ninety nine dollars gutter cleaning.
Speaker 8: And they do a great job, folks, I promise you
Speaker 8: three oh three seven six one sixty four hundred. They've
Speaker 8: been out to our house at least at least ten
Speaker 8: times with the gutter cleaning.
Speaker 4: They did a halproof roof which allowed me to up
Speaker 4: our deductible big time. So basically they saved us a
Speaker 4: ton of money. I saw other people by the way
Speaker 4: getting roofs in our neighborhood. Last year. We had zero
Speaker 4: damage whatsoever on our roof. That roof is crazy. It's
Speaker 4: called f wave, it's.
Speaker 8: Synthetic, it looks beautiful. You got to check out excelroofing
Speaker 8: dot com. But that's special is today only they got
Speaker 8: a call today. You can't get it done today? Do
Speaker 8: they have to call today?
Speaker 4: Or for the people listening on podcasts, can we say
Speaker 4: a couple days.
Speaker 15: You know, if it comes through a podcast, I'll make
Speaker 15: a special exemption. But for everybody else today only
Speaker 4: All right, listen, guys, see you tomorrow.