Speaker 1: Okay, we're live everywhere in the iHeartRadio app live on YouTube.
Speaker 1: We just came from the hallway hot Keittle in the
Speaker 1: hallway with Carnaesian and Tuala Marcia Collier who's in studio
Speaker 1: with us, and right now she said, I want to
Speaker 1: try that as well, so we might try that again
Speaker 1: with Marcia Collier.
Speaker 2: Marcia is you didn't go anywhere, but it's good to
Speaker 2: see you again again.
Speaker 3: You haven't changed.
Speaker 2: There's so much stuff that we can talk about in
Speaker 2: the world of tech. But I know that.
Speaker 1: A problem most people have is managing their email inbox.
Speaker 1: How they can get through all those emails. Now, I
Speaker 1: have a search function, which like I don't. It's hard
Speaker 1: for me to really organize my email inbox. But I
Speaker 1: know that Gmail has a good search function and I
Speaker 1: can find a lot of things. But for some people
Speaker 1: it's that time of year they want to do some decluttering.
Speaker 4: It does, and you can learn all the fancy search
Speaker 4: for a Gmail, you know, like from with a colon,
Speaker 4: and you can do those, find all of those and
Speaker 4: bulk delete all that. But it gets a little tedious
Speaker 4: because there are a lot of names you won't remember,
Speaker 4: Like there's a lot of pr people who email me,
Speaker 4: and it's upsetting so many people. I looked at my
Speaker 4: inbox and there were eighteen thousand in there.
Speaker 2: I won't tell you how many of mine, but yes,
Speaker 2: we're comparables.
Speaker 3: I mean, it was pathetic.
Speaker 4: So a new thing that I hear about from Google,
Speaker 4: which I thought was incredible. It's called Managed Subscriptions. Well,
Speaker 4: there are a lot of things that we subscribe to,
Speaker 4: but we don't know that we subscribe to them.
Speaker 2: We've been subscribed.
Speaker 4: Yeah, yeah, it kind of gets delivered in our mail,
Speaker 4: which is you know, daily deals, ads, promotions, weekly newsletters
Speaker 4: from people you never heard of. Oh I love these,
Speaker 4: thank you so much for those, and you've been hiding
Speaker 4: in my email box. But I've got a new solution,
Speaker 4: and it's called Gmails Managed Subscriptions View. MO. I don't
Speaker 4: know if you're going to want to try this on
Speaker 4: a laptop. You're going to try it on your phone.
Speaker 4: But with the Managed Subscriptions View, you can find all
Speaker 4: the things that you are subscribed to and people who
Speaker 4: keep sending you emails.
Speaker 1: All right, So where do I find the Managed Subscriptions tab?
Speaker 2: Buttons?
Speaker 4: Okay, you're on a laptop, yes, click on the navigation
Speaker 4: bar in the top left corner of your inbox.
Speaker 3: Okay, and select manage subscriptions.
Speaker 2: I'm trying to think.
Speaker 1: Okay, I'm here, so I don't know if we're seeing
Speaker 1: the same thing.
Speaker 3: I did it.
Speaker 4: Scroll down and see if it hasn't automatically installed on your.
Speaker 2: I don't no, but go ahead, I don't want to.
Speaker 4: It's there. I've found it. You poke around you. I
Speaker 4: put it on my phone and I did it on
Speaker 4: my laptop. Okay, you can click or maybe it's not
Speaker 4: in the settings. It is in the on the left
Speaker 4: hand side.
Speaker 3: It's there. There's when you find it.
Speaker 4: I'll find it, and I wish I could get on
Speaker 4: most computer and show you how to Maybe we can
Speaker 4: figure out how to do that. When you find it,
Speaker 4: all of a sudden, you've got this massive list.
Speaker 3: Mine was had to have been over one hundred people.
Speaker 4: It was a list of all the senders who have
Speaker 4: sent me multiple emails that look to Google that they
Speaker 4: need to be unsubscribed or have a subscription. It'll show
Speaker 4: up there's you'll notice there's a little down arrow that
Speaker 4: appears in your You know you have primary promotions updates.
Speaker 4: Da da da da da any folders you've set up,
Speaker 4: and then you'll find an arrow that says managed subscriptions
Speaker 4: when you click it, and when you find that, you
Speaker 4: can click on the name. And when you clip on
Speaker 4: the click on the name, you'll see all these emails
Speaker 4: that they've sent you. I was going to say, I
Speaker 4: haven't opened any of these, not one. So you just
Speaker 4: click one button and they're all gone. Then you click
Speaker 4: another button and Google will unsubscribe them.
Speaker 2: From your mailbox, something we've also discussed.
Speaker 1: And this is where it gets complicated, or it does
Speaker 1: for me, because sometimes those managed subscriptions, the subscription link
Speaker 1: is fake and it's trying to take you.
Speaker 3: Somewhere to But yeah, yeah, I got that.
Speaker 4: But when I looked at my sent mail after this,
Speaker 4: it's some sort of Google code to unsubscribe. Because I
Speaker 4: had this whole list of sent mail, sent mail, sent mail,
Speaker 4: and it was gibberish letters M M M as the
Speaker 4: email address.
Speaker 3: It didn't even reveal it to me.
Speaker 4: So perhaps Google takes it out of the code, you know,
Speaker 4: the pre code that comes in the header of the email,
Speaker 4: and they send it to that perhaps, so it works
Speaker 4: really well. I got bored doing it because there were
Speaker 4: so so many of them. Gmail does a good job
Speaker 4: I think of getting rid of spam, they say, they
Speaker 4: let may say, well.
Speaker 2: Mine is pretty accurate.
Speaker 1: It's you know, I don't have to mark everything spam
Speaker 1: for the most part.
Speaker 2: The algorithm works for me.
Speaker 3: And have you ever looked in your spam mailbox?
Speaker 1: Unfortunately I have, and I said, oh, thank goodness, I
Speaker 1: missed all these right, because if I, if there was
Speaker 1: no filter, the amount of junk would be overwhelmed.
Speaker 4: And you'd be paying for that space that they take up. Right,
Speaker 4: that's something you have to think of. You know, we
Speaker 4: all say we're worried about having too much stuff in
Speaker 4: the mailbox, but remember there's also a cost. You only
Speaker 4: get I think it's fifteen gigabytes for free, it's fifteen
Speaker 4: minute you go over that you need to pay. And
Speaker 4: when people send pictures. Also, by the way, while we're
Speaker 4: at it, when you're in your settings, which is on
Speaker 4: the right side of your desktop screen for Gmail, go
Speaker 4: in there and set privacy and security to not have
Speaker 4: pictures load when you open an email.
Speaker 2: And why would you do that?
Speaker 4: Two things that lets the person on the other end
Speaker 4: know that you're a live human being and you've both
Speaker 4: load okay. And second of all, it could have something
Speaker 4: on there that maybe harmful to your computer.
Speaker 3: Just by letting that picture load.
Speaker 2: So many things to worry about.
Speaker 4: So yeah, well it makes it kind of a pain
Speaker 4: in the butt because then you have to when you
Speaker 4: get an email, oh I want to see that purse,
Speaker 4: and you have to click show pictures from this sender
Speaker 4: and then it'll show it for the email you're looking at.
Speaker 4: But if you want to see further. In other words,
Speaker 4: you trust Target, you trust, Saxophift, Avenue, you trust, you
Speaker 4: can say show all pictures from this cender and it
Speaker 4: will show all pictures every time you click open their
Speaker 4: opening their email.
Speaker 3: So these are some things, right, But if you get.
Speaker 4: All that junk out of your mailbox, and like I said,
Speaker 4: as an alternative, even if it's people you like, just
Speaker 4: go in the search box from colon and the name
Speaker 4: of the sender. You'll get all their emails and you
Speaker 4: can click at the top little box click in there
Speaker 4: and it'll light up all the ones down there. You
Speaker 4: can I always scroll down to be sure there's nothing
Speaker 4: in there that I really want to keep, and then
Speaker 4: delete them.
Speaker 1: Marshall, car I love it when you come on here
Speaker 1: because I always learned something when you come on here.
Speaker 1: As a matter of fact, let's talk about brushing scams.
Speaker 1: I know a lot of people, myself included, doing a
Speaker 1: lot of shopping with Amazon because of Amazon Prime Sale.
Speaker 1: And we may be expecting packages to show up because
Speaker 1: we're making a lot of purchases. But what are we
Speaker 1: supposed to do if you're getting unknown packages?
Speaker 5: Yeah?
Speaker 3: Well, first of all, I want to know why is
Speaker 3: it called brushing. I don't get it.
Speaker 2: We'll find out in just a moment.
Speaker 3: I don't get it.
Speaker 1: It's Later with mo Kelly Tech Thursday with Marshall Calliak
Speaker 1: if I Am six forty live everywhere in the iHeartRadio app.
Speaker 5: You're listening to Later with mo Kelly on demand from
Speaker 5: KFI AM six forty.
Speaker 1: I Am six forty. It is Later with mo Kelly
Speaker 1: Tech Thursday. In fact, Marshall Callier joins us in studio.
Speaker 1: You can see her live with me on YouTube, Instagram
Speaker 1: and Facebook. Marsha Collier. This is a time in which
Speaker 1: people are making a lot of purchases. They expect to
Speaker 1: receive something from Amazon, specifically because this Prime sale one
Speaker 1: of the mening that they have, but sometimes from what
Speaker 1: I hear there are products that may just show up
Speaker 1: that people don't ask for, they didn't pay for, and
Speaker 1: they should be concerned.
Speaker 4: Yeah, I mean we get a silo of boxes from Amazon.
Speaker 4: I mean we buy a lot from Amazon. We have
Speaker 4: our Subscribe and Save which shows up every month. You
Speaker 4: expect those, you know they're going to be there, but occasionally,
Speaker 4: and this happened to me, is I got one of
Speaker 4: those book envelopes. I'm going I didn't order a book,
Speaker 4: and I open it up and it's some religious something.
Speaker 4: And I looked at it and said, I didn't order this.
Speaker 4: And I go to my account and I didn't order this.
Speaker 4: And I was young and naive at the time, and
Speaker 4: I called Amazon like they were going to tell me,
Speaker 4: And they won't tell you who sent it to you?
Speaker 3: That just will not.
Speaker 2: Did it have your correct name and address?
Speaker 4: Was it just your address name and address exactly correct?
Speaker 4: And I thought it was kind of spooky, especially when
Speaker 4: the second book came a few weeks later.
Speaker 2: Yeah.
Speaker 4: Yeah, So there's nothing you can do except I've got
Speaker 4: an answer for you.
Speaker 3: Okay.
Speaker 4: It may look harmless when you get these, but really
Speaker 4: it's proof of something. It's proof of somebody has gotten
Speaker 4: your information from one of the breaches. They have breached
Speaker 4: one of your accounts online or let's say on Amazon.
Speaker 4: If you go to an account that has like all
Speaker 4: these positive feedbacks everything, the product is really great, and
Speaker 4: this is something you've received for free and you don't know.
Speaker 3: How or why you got it.
Speaker 4: It's generally because they've gotten hold of your data. They've
Speaker 4: sent you it, and they use their email address so
Speaker 4: they can go ahead and write a review of their.
Speaker 1: Product and it would be quote unquote verified because verified purchase.
Speaker 4: Oh my goodness, right, So that's one way. The other
Speaker 4: one is it could lead to credit fraud.
Speaker 5: Think of it.
Speaker 4: How much of their your information do they? By the way,
Speaker 4: you know your doctor doesn't need your social Security number.
Speaker 4: I'm real tired of being scammed by doctors and ask
Speaker 4: it's true they don't need your social Security numbers?
Speaker 2: They don't.
Speaker 4: And every time I walk into a new one, I say,
Speaker 4: and you don't need that?
Speaker 3: Why do you need that?
Speaker 2: What do they usually?
Speaker 1: Without getting all your business on the air, what is
Speaker 1: their acceptable verification of information?
Speaker 4: Usually your birth date is something that is used and
Speaker 4: that's used by a lot of doctors or offices everywhere
Speaker 4: Cedars Sinai, for example, uses your birth date. Your dentist
Speaker 4: uses your birthday. A lot of people do. But your
Speaker 4: social Security number should never be given up phishing scams.
Speaker 4: They've got your email. They're going to send you stuff
Speaker 4: in email, and like we said, you don't know if
Speaker 4: you've subscribed or not. They can make it look like
Speaker 4: the email came from somewhere else.
Speaker 3: Don't click the link, even if you know who it is.
Speaker 4: When I get something from City Bank or somewhere like that,
Speaker 4: it'll have a link. No thank you, and you've been
Speaker 4: there before, so you start typing it and it shows
Speaker 4: up anyway. The autocomplete right autocomplete takes care of it,
Speaker 4: so you don't have to worry that you're going to
Speaker 4: get to the right place. But the US Postal Service
Speaker 4: has made a huge deal out of this because it's
Speaker 4: major fraud. They've set up a website at USPIS dot gov.
Speaker 4: That's the US Postage Inspection Service. You go there when
Speaker 4: you get one of these packages and report it. Then
Speaker 4: they'll it'll ask a bunch of questions. Federal investigators will
Speaker 4: trace the origin to stop future system.
Speaker 1: So don't try to return it because a lot of
Speaker 1: people would on the thing.
Speaker 2: Hey, you know I didn't order this, so did you
Speaker 2: try to?
Speaker 4: If you call Amazon, you're just wasting your time because
Speaker 4: they don't care. If you try to contact the person
Speaker 4: that sent it to you, don't do that. Do not
Speaker 4: ever engage, because if you've gotten it for free, somebody
Speaker 4: has sent it to you for some reason that's not
Speaker 4: to your benefit.
Speaker 3: Always nefarious, and they will ask.
Speaker 4: Believe me, social engineering is are really it's a talent.
Speaker 4: People can get information out of you that you have
Speaker 4: no idea. So don't get on the phone with them.
Speaker 4: Stay a will. And another thing, don't scan any QR
Speaker 4: codes on the package because they may have been put
Speaker 4: there to download malicious malware.
Speaker 1: They got us at every turn, exactly because that's seemingly
Speaker 1: innocent enough QR code.
Speaker 2: Put your phone over it and scan it. Right, So
Speaker 2: just don't open the door.
Speaker 1: Don't leave your house, don't open your window shades, don't
Speaker 1: answer the phone, don't go to the grocery store.
Speaker 3: Nothing, nothing is free.
Speaker 2: I'm kidding, but I'm not kidding.
Speaker 1: It seems like at every turn we are in danger
Speaker 1: of having our data stolen.
Speaker 4: Well, do you know there are websites that sell counterfeit
Speaker 4: US posted stamps. This is the Yeah, it is, because
Speaker 4: then you're going to get arrested for using the counterfeit posts.
Speaker 1: And your money's gone, and you're whatever you're trying to
Speaker 1: send us not going to go.
Speaker 2: Through the mail.
Speaker 3: No, and you're going to get in trouble.
Speaker 2: But to be fair, I haven't used a postage stamp,
Speaker 2: and I don't know when.
Speaker 3: I'm mill once a month.
Speaker 1: No, I know my mother does. She is still more
Speaker 1: comfortable with sending things in the mail. I think that
Speaker 1: ship sailed for me in two thousand and four.
Speaker 4: No, I don't get like using an envelope writing down
Speaker 4: the actress spending.
Speaker 3: How much is a stamp?
Speaker 2: I think it's what sixty seven cents or sixty eight cents?
Speaker 5: Seven?
Speaker 1: You don't forget getting to that point. It's almost a dollar? Yeah, point, okay,
Speaker 1: a postage stamp.
Speaker 3: Forget about cod going.
Speaker 4: We should have bought forever stamps a decade ago.
Speaker 2: Well my mother did.
Speaker 1: She has a bunch of Forever stamps, so to her credit,
Speaker 1: you know she's at least savingbody in that regard. I
Speaker 1: just don't know of any reason to buy a book
Speaker 1: of stamps.
Speaker 2: Its seventy eight.
Speaker 3: Sense, it's seventy eighth. That's just insane.
Speaker 1: Just every cause of a forever stamp for domestic first
Speaker 1: class mail is seventy eight. So they've built in the
Speaker 1: increase of the forever Yeah, yeah, yeah, so they know
Speaker 1: that it may be seventy three for a post to stamp,
Speaker 1: but we're gonna charge you seventy eight for a forever stamp.
Speaker 2: So we have the we got built in.
Speaker 4: Yeah, yeah, exactly because and how has this murdered the
Speaker 4: gift card industry?
Speaker 2: Think that's true.
Speaker 4: You will send birthday cards to people. I know some
Speaker 4: really creative people. They use card stock in their printer
Speaker 4: and they have some stock things and they'll make little
Speaker 4: four by six postcards and send them out because at
Speaker 4: least postcards are cheaper.
Speaker 2: I think I've sent two postcards in my life.
Speaker 1: Once I was in Barcelona, just to like prove, and
Speaker 1: I think that was like maybe two thousand and three ish,
Speaker 1: and I think that was the last time I set
Speaker 1: a postcard.
Speaker 3: When I was in Barcelona, it snowed my condolences.
Speaker 2: It's too bad. Yeah, you know, it was great for me.
Speaker 1: In fact, I was there and the month was September,
Speaker 1: so the weather was fantastic.
Speaker 4: It's beautiful there, just beautiful there. And did you go
Speaker 4: to the monastery with museum? No?
Speaker 3: I did not anybody who.
Speaker 4: Goes to Barcelona. Montserrat Monastery is up in the mountains.
Speaker 4: They have a private art collection. The monks there have
Speaker 4: a private art collection. Aside from having the Black Madonna
Speaker 4: in the museum, the actual one.
Speaker 3: The best art collection I've ever had.
Speaker 4: Because I'd walked up to the pictures, I recognized the
Speaker 4: artist by the style, but I had never seen any
Speaker 4: of that art before.
Speaker 3: And they have ancient religious, real ancient stuff that they have.
Speaker 4: You walk into a room and it's vacuum sealed when
Speaker 4: you walk in.
Speaker 3: It's amazing.
Speaker 2: Travel changes and improves.
Speaker 4: Us, it does, but nobody knows about that. It's the
Speaker 4: museum at Montserrat Monastery.
Speaker 1: So you come in from some tech and you give
Speaker 1: some travel advice as well. Why not, Marshall Callier, I
Speaker 1: always love city with you. How can people find you?
Speaker 2: Just in case?
Speaker 3: You can find me kind of on Twitter?
Speaker 4: I do check, but Twitter's getting to be a lonely place.
Speaker 4: But I still check for other people that I know
Speaker 4: that are on there. I'm at Marsha Collier I'm at
Speaker 4: Marshall Collier or Marsha Collier m A R S H
Speaker 4: A C O L L I E R dot com
Speaker 4: on the Internet and there's a contact page.
Speaker 3: And sorry about the old pictures.
Speaker 1: Always great to see Marsha Carrey, but maybe old pictures.
Speaker 1: But we have you live and in person in the studio.
Speaker 3: Thank you, Mo. It's fun being here.
Speaker 4: I love love seeing all of you and getting your
Speaker 4: emails and your messages.
Speaker 2: Will be a touch.
Speaker 1: Kf I AM six forty Live everywhere in the iHeartRadio app.
Speaker 5: You're listening to Later with Moe Kelly on demand from
Speaker 5: KFI AM six forty