Speaker 1: Yeah, Rita, you need that so.
Speaker 2: You don't have.
Speaker 1: Come running stas as we can.
Speaker 3: Shooter's gonna help come man Dix. He is the Troubleshooter Show. Now.
Speaker 3: Tom Martino, Hey, Tom Martino here, welcome to the show.
Speaker 3: You'll see I have a studio full of people here,
Speaker 3: and I have Barry Miller with me. We'll be talking
Speaker 3: to him a lot. He's with Vestera Turnkey, one of
Speaker 3: my good buddies for thirty years. I've known him for
Speaker 3: so long, in fact, probably more than that, who knows, yes,
Speaker 3: so so long that when he came out on the
Speaker 3: referral list, we didn't even do a background check.
Speaker 4: And I'll stand behind it.
Speaker 3: So anyway, and so Barry, welcome here, Barry, thank you. Now.
Speaker 3: I caught your show Saturday and very cool. And then
Speaker 3: we have a Deputy d Dmitri and then Deputy Bow
Speaker 3: did something extraordinary yesterday. We'll get to him again, but
Speaker 3: I'm uploading a video it's still uploading on What I
Speaker 3: did was compressed the calls. I compressed them and it
Speaker 3: was really all of the calls together. That was a
Speaker 3: summary of the older woman rescued yesterday.
Speaker 4: That's enough set, I'm going to go to the phones
Speaker 4: right now.
Speaker 3: We solve problems, answer questions, take complaints and help save lives.
Speaker 3: Dmet you turn your volume down just a little on
Speaker 3: that bro. Your computer volume is coming out. Mute it.
Speaker 3: Thank you very much, appreciate it. Frank, what's going on
Speaker 3: in your life? Frankie, what's happening?
Speaker 4: What's going on?
Speaker 3: Frank?
Speaker 5: Oh?
Speaker 6: Sentry Link?
Speaker 3: Oh? What about it? I actually do you know what?
Speaker 3: That's actually a company. I don't mind. They have great
Speaker 3: custostomer service. I mean, I thought, but what's your issue?
Speaker 6: My issue is that I switched internet and landline turned
Speaker 6: it off from and they just keep billing me.
Speaker 3: Now what do you mean off? And no? No, and
Speaker 3: they haven't you left centric Are you saying you left
Speaker 3: Centry Link? Frank, you left Centry Link? You got and
Speaker 3: they're still billing you. Yes, When did you actually cancel
Speaker 3: with them?
Speaker 6: I canceled March twenty ninth.
Speaker 3: And and everything you canceled?
Speaker 4: What did you have with them? Internet?
Speaker 6: End phone, the landline and the internet?
Speaker 3: Okay?
Speaker 6: And it was off for three days and then the
Speaker 6: other company provided and we have cell phones, so no,
Speaker 6: I get it.
Speaker 3: I get it, and uh and and so they're still
Speaker 3: billing you. That should be an easy issue. Did you
Speaker 3: call customers Service or better yet, go on to their
Speaker 3: online chat and talk to an I a robot?
Speaker 6: Well, a robot, you know what I mean. No, I
Speaker 6: didn't do that. I called to talk to a person
Speaker 6: and they said, well, they're checking into it. Well they
Speaker 6: still haven't turned it off. They snuffed through auto pay.
Speaker 3: Pay. Oh wait wait wait wait? Didn't you turn off
Speaker 3: the auto pay?
Speaker 6: I didn't think I needed to know. I didn't.
Speaker 3: Yeah, I understand. So Frank, would you like us to
Speaker 3: call for you and just see what's going on there?
Speaker 7: Please?
Speaker 8: Uh?
Speaker 3: Kaschina. Who do we have in the studio or at
Speaker 3: home working? We have bo and we have Deputy Dollar.
Speaker 3: This sounds all about Dollar right now?
Speaker 4: Yes, his dollar in the studio?
Speaker 3: He is Dollar. Are you there, sir? Turn here right? Dollar.
Speaker 4: You're gonna have to step up your game to keep
Speaker 4: up with Bow.
Speaker 8: I know he's both.
Speaker 3: Never mind, so listen, uh I have I have a
Speaker 3: feeling you can probably get through to these people, you know. I.
Speaker 3: I don't think they're out to rip you off. But
Speaker 3: first of all, you should have you should have shut
Speaker 3: off auto pay. Now a word on auto pay The
Speaker 3: only way you can turn it off if it is
Speaker 3: if you initiated it, if you did not initiate it
Speaker 3: from your bank or from your log in with them,
Speaker 3: and they initiated. They don't do that anymore. They use companies.
Speaker 3: Used to go in and draw a payment, you would
Speaker 3: authorize it. And when that happens, unless they stop it,
Speaker 3: it'll go on forever. I mean that, I mean, and
Speaker 3: it's a crazy thing. In fact, even on some auto payments,
Speaker 3: if you don't have an agreement with them to stop,
Speaker 3: your bank will honor their draft. It's crazy. So we'll
Speaker 3: give a call for you, okay, And yeah, that should
Speaker 3: a simple one three zero three seven one three talk
Speaker 3: seven one three A two five five astra a BMW.
Speaker 4: Now, by the way, let me say something about Sentry Lank.
Speaker 4: I actually took the time.
Speaker 3: To call and wait and do the chat bot and
Speaker 3: ask for help, and I eventually got through. I was
Speaker 3: patient and got through. I'm gonna tell you something about
Speaker 3: the new customer service. It kind of sucks because especially
Speaker 3: for people who are used to calling and talking to
Speaker 3: someone that's the way it used to be. And I
Speaker 3: know we got a lot of complaints about for example, Frontier.
Speaker 3: They they seized all phone support as far as calling.
Speaker 3: So I had to do something. Now, listen how complicated
Speaker 3: this was. I made reservations with Expedia and it went
Speaker 3: to Frontier and United because Expedia just go out and
Speaker 3: put a package together. So tinerary had United on one
Speaker 3: leg coming back, I had Frontier and I had a hotel.
Speaker 3: Now listen to what I did. I went to Expedia
Speaker 3: and Expedia says, you have to go directly to the
Speaker 3: airline now, and I thought, okay. So I went to
Speaker 3: Frontier expecting a nightmare, and I got on the virtual
Speaker 3: chat and I think, what happens is we anticipate trouble
Speaker 3: and trouble comes. So I got on there and simply said,
Speaker 3: I need to change the flight home. Okay, I got
Speaker 3: one of these super savor deals, just have to change.
Speaker 3: I didn't want to cancel. And they said, well, what
Speaker 3: we do is we give you a credit for that
Speaker 3: ticket for future use and you buy the other ticket.
Speaker 3: And I said why, I just want to change it
Speaker 3: and I'm paying the same amount, and the virtual thing said,
Speaker 3: I'll get a problem resolution expert. Then a person comes
Speaker 3: on and I'm on a chat and I'm thinking this
Speaker 3: is Frontier. This is never going to work. I made
Speaker 3: the reservation with Expedia, so I patiently just explained the problem.
Speaker 3: I just want to change it. It's the same cost.
Speaker 3: In fact, i'll pay an up fee. I just don't
Speaker 3: want to take a credit for Frontier. I don't know
Speaker 3: if I'll ever fly and then have to buy a
Speaker 3: new ticket.
Speaker 4: And the Asian said, let's see what we can know.
Speaker 3: Okay, here are the times we have pick one and
Speaker 3: I picked the later time or the earlier time, whatever
Speaker 3: it was I was changing, and they said, good, you'll
Speaker 3: be getting a confirmation email. I got a confirmation email.
Speaker 3: Then right after that, Expedia emailed me saying Frontier changed
Speaker 3: your flight. It was like a miracle that all of
Speaker 3: these tech things came together, because I get calls every
Speaker 3: day about all the frustration, and you think that's the
Speaker 3: only thing. It happened with Sentry Link too. That's why
Speaker 3: I was saying, I just couldn't believe. I went to
Speaker 3: CenturyLink and they connected me with an agent who called
Speaker 3: me and told me how to do what I wanted
Speaker 3: to do. Anyway, maybe that's just a run of good. Look,
Speaker 3: because I hear people dealing with companies today, I hear nightmares,
Speaker 3: and I think that's kind't true. But I also think
Speaker 3: we expect a nightmare. Sometimes what you expect is what
Speaker 3: you get. Astra, What happened with your BMW? Hi? Tom?
Speaker 2: I had a twenty thirteen x three that I bought
Speaker 2: from a private party.
Speaker 3: Oh okay, now, a twenty thirteen x three. How many miles?
Speaker 4: When you bought it?
Speaker 2: It had oh maybe one hundred and three thousand, one
Speaker 2: hundred and thirty or one hundred and three, no, one
Speaker 2: hundred and three.
Speaker 4: Okay, when you bought it? How long ago?
Speaker 2: Just a few years ago?
Speaker 3: Okay, tell us your story. What's going on?
Speaker 2: Okay? Well, so I was driving home.
Speaker 9: I've had it in the shop many many times. I
Speaker 9: spent you know, a couple of thousand dollars getting it.
Speaker 9: The titanium type is what I was told to get.
Speaker 3: What did you say you?
Speaker 2: Titanium is what the I took it to the German
Speaker 2: auto shop and they said, okay, no, now it's titanium
Speaker 2: like this, This thing is solid. It's good to go. Yes, okay, awesome.
Speaker 3: I don't know what they're talking about, but okay, so
Speaker 3: this you've been maintaining it with a certain shop all
Speaker 3: the time.
Speaker 9: Yes, yes, I put several thousand dollars into this car.
Speaker 3: And by the way, that's expected. BMW's really should be
Speaker 3: abandoned after sixty and for sure after seventy.
Speaker 4: They are not long range vehicles.
Speaker 3: They're beautiful vehicles, they drive well, they're powerful, but they
Speaker 3: should not be kept after seventy thousand. For sure. Seventy
Speaker 3: is pushing it. But anyway, okay, co ahead. So what
Speaker 3: happened then? So?
Speaker 9: I was driving down sixth Avenue with my elderly mom
Speaker 9: in the car and it went out.
Speaker 2: It just stalled.
Speaker 9: And I couldn't turn it them on, I couldn't move
Speaker 9: the gear shift. Someone, so I stopped, stopping all of
Speaker 9: six Avenue on a Saturday, and people are what happened then?
Speaker 9: So I someone offered I couldn't. I couldn't get it
Speaker 9: into neutral to pull it over, and very soon smoke
Speaker 9: started coming out of the hood on my driver's side,
Speaker 9: and I kind of paniced, didn't know what to do,
Speaker 9: and then I saw lane starting.
Speaker 3: Oh my god, plane on that note, hold on, did
Speaker 3: the car burn up?
Speaker 2: Yes, completely result in flames. Within a couple of minutes.
Speaker 2: My mom and I were.
Speaker 9: Inside it when it was caught on fire and we
Speaker 9: were able to get out and kind of run down
Speaker 9: the highway.
Speaker 2: Which it was.
Speaker 3: It is it totaled?
Speaker 10: It's total.
Speaker 2: No, it's sinegrade in center. Yes, it's completely totaled.
Speaker 3: Okay, hold on, hold on, we got to come to this.
Speaker 3: This is weird. Three oh three seven one three talk
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Speaker 3: and triple filter reverse osmosis drinking water at the sink.
Speaker 3: These combined systems from plumbers can cost fifty fifteen thousand
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Speaker 3: even Paul the waterman at water Pros sells them for
Speaker 3: you know, over four when nearly five for both. Now
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Speaker 3: find out now three all three seven seven one help.
Speaker 3: You'll think you're his only customer when you choose Frank
Speaker 3: durand the real estate man dot com to list your
Speaker 3: home with Remax Alliance three oh three nine two zero
Speaker 3: sixteen twenty two. Hi Tom Archino here, I have Barry Miller,
Speaker 3: wh would be from Besterra Turnkey and uh, I'm going
Speaker 3: to go back to ask her about a car burning up.
Speaker 3: I want to ask Barry quick question. I got a
Speaker 3: text here, Barry. I know that you say you can
Speaker 3: double your money in some of the commercials. Okay, as
Speaker 3: somebody wants to know here. Have you had actual case
Speaker 3: histories case?
Speaker 11: Oh?
Speaker 10: Yes, yeah. The company is twenty one years.
Speaker 3: Old Hestora Turnkey Vesterry.
Speaker 1: Yes, but we had I had some family issues. We
Speaker 1: had to close it down at about twenty ten, had
Speaker 1: nothing to do with the Great Recession. Reopened it in
Speaker 1: twenty nineteen.
Speaker 12: Oh.
Speaker 1: I have lots of success stories, basically all success when
Speaker 1: we say double your money in about two years. I mean,
Speaker 1: how many do you want? A dozen or two reflectable?
Speaker 3: So the idea is to buy real estate, have it
Speaker 3: actively managed by professionals, and sit back and watch it appreciate.
Speaker 3: Then you guys help them get rid of.
Speaker 10: It some key. We handle everything right.
Speaker 3: But the point I want to make is it's not
Speaker 3: simply being a landlord forever. In fact, you never talked
Speaker 3: to tenors or deal with anything. It's actively managed and
Speaker 3: actively researched. And the only property that you buy what.
Speaker 1: It is a single family home, typically in the best markets.
Speaker 3: And then when you I.
Speaker 4: Don't want you to gloss over that the best markets.
Speaker 3: I think that's the most important thing you do. Just
Speaker 3: pick the house.
Speaker 1: We call it research, research, and more research. You pick
Speaker 1: the house, We pick the city. We pick the best
Speaker 1: cities in the country.
Speaker 3: We start for rentals and appreciation.
Speaker 1: And for long three years or more, great economy in
Speaker 1: that city, not just the flesh and.
Speaker 6: Right and.
Speaker 3: Potential for appreciation.
Speaker 10: The best appreciations.
Speaker 4: So here's the point.
Speaker 3: Those markets that are excellent for buying now may not
Speaker 3: be your favorite spot in five years.
Speaker 1: Correct, But you may not want to keep it for
Speaker 1: five years.
Speaker 3: No I know that, but what I meant it was
Speaker 3: you you constantly are looking on because the whole idea
Speaker 3: of a new market is one that appreciates once it appreciates.
Speaker 3: Like Denver was a great market. It's not a great
Speaker 3: market now for investment, is it.
Speaker 1: It's a great market for appreciation, but not for investment.
Speaker 3: Right because you buy two high anyway by too high?
Speaker 1: Our appreciation is nowhere near what are we call them
Speaker 1: hotspots cities? Are our hotspots cities we're watching all the time.
Speaker 1: We have seven or eight at any one time, maybe
Speaker 1: one or two change each year.
Speaker 10: But we want to cash what the front of the wave.
Speaker 1: Not at the end when it peaks and then starts
Speaker 1: slowing down. Our research continues to watch it as it peaks.
Speaker 10: We know when it's slowing down.
Speaker 1: We let our customers know said time to sell and
Speaker 1: find it in a hot market.
Speaker 3: Right, Okay, Now, Astra, the car burned up. Did you
Speaker 3: have insurance on it? Your BMW burned up? It was
Speaker 3: a twenty thirteen x three. You've owned it a few years,
Speaker 3: one hundred and three thousand miles when you bought it.
Speaker 3: Can you know how many miles on it when it burned.
Speaker 2: Up maybe one thirty tops.
Speaker 3: Okay, that's nice. What happened.
Speaker 9: I did not have full coverage on it.
Speaker 3: So you don't have wait, you didn't have comprehensive to
Speaker 3: cover the fire.
Speaker 2: Correct, I just had regular liability insurance. I was told
Speaker 2: from my really I'm sorry, my insurance agent that I
Speaker 2: would have probably got less than maybe three thousand for
Speaker 2: it if I had the extra insurance. If that, and
Speaker 2: I'm a single mom with you know, I don't get
Speaker 2: zero child support, I don't get anything. And I was like,
Speaker 2: well that sounded really good, But now three thousand sounds
Speaker 2: like a really good deal. So I really regret that position.
Speaker 3: Oh man, I feel so bad for you. So what
Speaker 3: are you calling about us today? About today?
Speaker 9: Well, I don't know if I have any recourse there
Speaker 9: were BMW why or.
Speaker 13: Uh?
Speaker 3: Just because it's it's it's a two thousand and thirteen,
Speaker 3: so it's okay. So okay, we're looking at uh, we're
Speaker 3: looking at twelve years old. Yes, okay, So why why
Speaker 3: would why would a manufacturer have responsibility? I'm trying to go,
Speaker 3: I've been trying to see where you're going, where you're going, like,
Speaker 3: why would they have anything on it?
Speaker 2: And exactly. I don't know if I have.
Speaker 3: Recalls, protect them recalls. If there were recalls and the
Speaker 3: recalls weren't done, well, that's not BMW's fault. It's the
Speaker 3: previous owner's fault. But what kind of recalls were in
Speaker 3: I don't I'm not familiar with the X three in
Speaker 3: that year. Were there recalls that would have not have
Speaker 3: it burn up?
Speaker 2: There were recalls that would spark fire.
Speaker 3: Well, that's where I get So if the recall was done,
Speaker 3: it would have corrected it.
Speaker 2: Okay, So no, I'm not.
Speaker 3: Trying to spank you and send you away. I'm trying
Speaker 3: to say if that car had active recalls, that would
Speaker 3: have corrected the situation that caused the fire. BMW covered themselves.
Speaker 3: They put out a recall. They don't have to go
Speaker 3: out and physically knock on doors. They issue a recall.
Speaker 3: According to the Highway Safety Traffic Administration, they've done their job.
Speaker 3: If the owners or don't do the recall, or if
Speaker 3: you're not advised or you don't do research on the
Speaker 3: recalls and have them done, there's no liability. Now, if
Speaker 3: there was not a recall and BMW knew this was
Speaker 3: happening over and over and over and over there could
Speaker 3: be liability. How much? How much did you pay for
Speaker 3: this car? I don't like telling you this stuff, but
Speaker 3: I don't want you wasting a lot of time. How
Speaker 3: much did you pay for this car?
Speaker 2: Exactly? I paid twelve thousand cash from a private party.
Speaker 2: And I was under the impression he gave me the
Speaker 2: thicker that was in the car, you know, at like
Speaker 2: at the sales lot or whatever. And I assumed I
Speaker 2: was only the second owner.
Speaker 3: But what difference would that have made?
Speaker 2: Well? Maybe not?
Speaker 3: I mean, in other words, I know you're grabbing at straws.
Speaker 3: I know you are, and I don't blame you. Okay,
Speaker 3: I don't blame you. You're looking for a bad guy
Speaker 3: that you can pin this on. But but whether you're
Speaker 3: the first owner or the fifth owner, how would that
Speaker 3: change things? Well?
Speaker 2: I think that they think.
Speaker 9: That during the recalls or during the recalls, nobody took
Speaker 9: it in And well, okay, yeah, I'm the one, you know,
Speaker 9: getting the the.
Speaker 3: That's right, you know, that's right, and that's what happened.
Speaker 3: And uh huh, you're absolutely right. You got the front
Speaker 3: of it. And who do you blame for that?
Speaker 4: Though?
Speaker 3: Now, if the owner that if the guy that sold
Speaker 3: it to you, the gal that sold it to you,
Speaker 3: if they said, Astra, everything's been taken care of all
Speaker 3: the recalls, you have nothing to worry about. I mean,
Speaker 3: did they lie to you? Did someone mislead you two
Speaker 3: or three years ago?
Speaker 2: Of course they did?
Speaker 3: Okay, how did they do that, Astra help.
Speaker 2: They basically said that it was brand new this guy wait, wait, wait, you.
Speaker 3: Had one hundred and three wait wait, you bought it
Speaker 3: with one hundred and three thousand miles and somebody told
Speaker 3: you it was brand new.
Speaker 2: No, they said they had had it new, he worked
Speaker 2: at a car dealership or okay.
Speaker 3: Well, well okay, but how did that cause? How did
Speaker 3: that lead to the fire? If he had it for new?
Speaker 3: You're looking for I'm not looking for just a lot.
Speaker 3: I'm looking for a lie that caused damage. What difference
Speaker 3: does it make if he had it from new or
Speaker 3: if someone else had it? In other words, you're I
Speaker 3: want to help you here, but you're not giving me
Speaker 3: any ammunition. You're saying, of course he lied to me. Okay,
Speaker 3: so he wasn't the first owner. What difference does that make?
Speaker 3: Did he lie to you about having recall work done? No?
Speaker 2: He said nothing about any recalls on it.
Speaker 3: Okay, did you ever once do a car fax or
Speaker 3: do event search to see if there were any recalls
Speaker 3: on that twenty thirteen x three that had not been done.
Speaker 11: I don't think that I did.
Speaker 3: And I know one thing. I know one thing, and
Speaker 3: I'm sorry it costs you this much money. But next
Speaker 3: time you will I buy a car, You're going to
Speaker 3: find out that there are recalls on it that I
Speaker 3: be done or not. Yes, both, Astra.
Speaker 13: It would be interesting if you would call the BMW
Speaker 13: dealer the VN number, because they did have a recall
Speaker 13: on a faulty.
Speaker 14: Water pump for those model years that did cause fires.
Speaker 3: That's what she said.
Speaker 13: It's not going to help her, but it'd be interesting
Speaker 13: to see if BMW did do the recall and the
Speaker 13: water pump for her car.
Speaker 3: And let's say they didn't do it.
Speaker 13: Then what if they didn't do it, she bought the
Speaker 13: car used, she still has no recourse.
Speaker 3: Right and what if they did do it and it
Speaker 3: still caused a fire. Maybe it wasn't done properly. You know,
Speaker 3: well that's not a terrible idea. So why don't you
Speaker 3: since you're grabbing at straws and hope, call a beamer,
Speaker 3: run the VN number, see if it was done, and
Speaker 3: if it was done, and you can have some forensic
Speaker 3: analysis say it wasn't done properly. Who knows, who knows
Speaker 3: how long ago it might have been. I mean again,
Speaker 3: I think you're grasping at straws. And here's what I think.
Speaker 3: I think. When you buy a used car with one
Speaker 3: hundred thousand miles, you just you're going to have trouble.
Speaker 4: I'm Tom Martinez. We have more coming up.
Speaker 3: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 3: dot com. You don't pay a cent until you're content,
Speaker 3: Wait time for an insurance check up free, no obligation.
Speaker 3: In comparison, call Compass Insurance paying too much your coverage
Speaker 3: at dozens of insurance companies find out now three all
Speaker 3: three seven seven to one help. You'll think you're his
Speaker 3: only customer when you choose Frank durand the real estate
Speaker 3: Man dot com to list your home with Remax Alliance
Speaker 3: three all three nine two zero sixteen twenty two. Hi
Speaker 3: Tom Martino, your troubleshooter THREEO three seven to one three
Speaker 3: Talk three all three seven one three eight two five five.
Speaker 3: Vestor at Turnkey is our guest today, and we'll be
Speaker 3: talking to them from time to time about your questions.
Speaker 3: You can call in about them about real estate rentals
Speaker 3: and getting into the market and not having any worries
Speaker 3: when you do and have it actively managed and researched
Speaker 3: for you. And then we can also talk about exit
Speaker 3: plans and what they do for people. Right now, I
Speaker 3: don't think there is anything we can do for Astra.
Speaker 3: She bought a car, and I don't know people when
Speaker 3: you buy a car and there are recalls and there
Speaker 3: are fires, and you buy a car that's ten or
Speaker 3: eleven years old and you have over one hundred thousand miles,
Speaker 3: you're pretty much as so well.
Speaker 4: I don't like saying that, but that's the way it is.
Speaker 3: People say, Tom, why do you bother having people on
Speaker 3: if you can't help them, Because I've just helped a
Speaker 3: ton of people right there with that call. Did you
Speaker 3: know that I can't help it if someone buys a
Speaker 3: car with one hundred and fifty or one hundred and
Speaker 3: ten or one hundred and three thousand miles thirteen years old,
Speaker 3: didn't get it checked out, doesn't know anything about the recalls.
Speaker 3: How can I help that? I mean, I'm not a
Speaker 3: MI co worker. I'd like to take, you know, a
Speaker 3: loaf of bread and some fish and multiply it for everyone,
Speaker 3: but I can't do it. So what I do is
Speaker 3: hope to impart enough information so this person doesn't waste
Speaker 3: time and money trying to go after somebody, or they
Speaker 3: know the next time around how to do it better.
Speaker 3: But the ton of people listening can tell their kids
Speaker 3: and their nephews and nieces and each other, don't do that. Ron,
Speaker 3: you have an apartment leak issue and you were working
Speaker 3: with Deputy Bow. Ron. I'm trying to find your original call,
Speaker 3: so talk to us about it, Sir.
Speaker 15: Ron, I called you guys about Yeah, can you hear me?
Speaker 3: Yes? I can so that you were working with Deputy bow.
Speaker 15: That is correct for that h plumbing leak from the ceiling.
Speaker 3: Yeah, I'm trying to that that Oh wait wait wait
Speaker 3: wait wait, that was the weird one with the AC
Speaker 3: unit or the heating unit that went through your water heater.
Speaker 14: It's up into ceiling.
Speaker 3: Yeah. Yeah. And then we came there, we came to
Speaker 3: learn that those units in the apartments, the way they
Speaker 3: demise those or separate. Those are putting ceiling units in
Speaker 3: that direct that they get water from the water heater
Speaker 3: and heat it and it's a heat exchanger basically to
Speaker 3: produce heat for those units.
Speaker 4: Go ahead, Ron, what happened? Bo explained how.
Speaker 3: It worked, but I wasn't sure if there was a resolution.
Speaker 3: Go ahead, Yeah.
Speaker 15: What happened is they won't let me pay my monthly.
Speaker 15: They want me to pay for their cleanup, which is
Speaker 15: fifteen hundred dollars. So it comes to three thousand dollars
Speaker 15: for the cleanup in my rent.
Speaker 3: So now, when you say rent, this is an apartment,
Speaker 3: this is not a you don't own it. No, oh no, Tom, Well,
Speaker 3: why wouldn't the landlord be responsible for that?
Speaker 1: But that's what I thought.
Speaker 3: Well, hold on a second, you're renting this place and
Speaker 3: they're blaming you for a leak in the ceiling heat exchanger.
Speaker 7: Bo, Yeah, is that what they're darding.
Speaker 13: So when I went out there, listen, it's they must
Speaker 13: they must say he contributed to it. So there's no
Speaker 13: way on the planet he contributed to that leak. And
Speaker 13: I when I was out there, I even called the
Speaker 13: manager the next day and said, if you don't get
Speaker 13: a competent contractor out there to check the free on charge.
Speaker 13: The leak is going to happen again. Now, Ron did
Speaker 13: it leak again after they replaced the coil, and now I.
Speaker 15: Haven't been leaking. They changed the thermis dad to a
Speaker 15: simple thermostad ron.
Speaker 3: How are they saying, bo, I thought you talked to them.
Speaker 3: How are they saying he contributed to this?
Speaker 14: Tom?
Speaker 13: I called the manager at the Parkside apartments where Ron lives.
Speaker 14: Her name is Amy think birch Meter.
Speaker 13: I called her three times asking her to call me
Speaker 13: back so I could explain what's going on in that
Speaker 13: apartment and that Ron being a tenant is no way responsible.
Speaker 3: So hold on, hold on, wait, wait before you just
Speaker 3: make that blankand hitting Ron would be responsible if he
Speaker 3: contributed to it.
Speaker 13: Yes, but I don't see how the system's in the
Speaker 13: ceiling and the reason the leak occurred because the air
Speaker 13: conditioner froze up because a lack of free on.
Speaker 14: I don't see how on how on the planet they
Speaker 14: could be Ron's fault.
Speaker 3: He's okay, Bow by the way, he's retired from the
Speaker 3: HVAC industry. And Bo, that's why you went out there,
Speaker 3: and I trust your judgment. But what I just didn't
Speaker 3: want to make a blanket statement that as a renter
Speaker 3: he's not responsible. He could be responsible for anything he
Speaker 3: contributed to I thought in the.
Speaker 4: Beginning, am I am I remembering this wrong?
Speaker 3: That somehow they blamed him for because he turned off
Speaker 3: water to it or something?
Speaker 4: Was there anything about.
Speaker 13: They come they told me that Ron told me that
Speaker 13: they're blaming him because he turned thermostat down to like
Speaker 13: sixty eight degrees so he could get more Cooley. The
Speaker 13: reason Ron was turning the thermostat down because the air
Speaker 13: conditioner wasn't cooling enough because the air conditioning coil was
Speaker 13: frozen up.
Speaker 3: Okay, but did he freeze it up?
Speaker 14: No, he didn't.
Speaker 13: The coil froze up because there's lack of refrigerant on
Speaker 13: the unit.
Speaker 14: That's on Ron.
Speaker 4: Okay, Ron, who is trying to charge you for this?
Speaker 8: Ah?
Speaker 15: This is the lady, the manager there, Amy Buckmeyer. And
Speaker 15: yesterday I went down to Mercy Housing on sixteen hundred Broadways.
Speaker 15: There's no one there to talk to, and they sent
Speaker 15: the email to some regional director that never calls me back.
Speaker 3: So, okay, do you have the regional directors and what
Speaker 3: is Mercy is Mercy Housing, the owner.
Speaker 13: Mercy Housing owns the apartment building. And Ron I gave
Speaker 13: you the phone number. Apparently you did go down there.
Speaker 13: I did call twice, left a message for the regional
Speaker 13: manager to contact me regarding this issue, and the regional
Speaker 13: manager at Mercy Housing did not call me back. So
Speaker 13: after the show, I will call again and tell her
Speaker 13: that it's.
Speaker 3: You know, then we're gonna go to warbo Okay, let's
Speaker 3: give it one more try. Then we're going to go
Speaker 3: to war because this is wrong. They're trying to they're
Speaker 3: trying to beat this guy up. We got more coming up.
Speaker 3: I'm troubleshooter Tom Martino three O three seven one three
Speaker 3: Talks seven one three A two five five. Speaking of
Speaker 3: real estate, Frank durand the real estate man will evaluate
Speaker 3: your home if you want to sell it.
Speaker 4: He won't charge you for it.
Speaker 3: He'll tell you what he thinks he can sell it
Speaker 3: for based on his vast experience and knowledge, and.
Speaker 4: What you will net what you can buy.
Speaker 3: Frank Duran, the real Estateman dot com three oh three
Speaker 3: nine two zero sixteen twenty two. Go with a sure
Speaker 3: thing Denver's Best Roofer Excel roofing dot com. You don't
Speaker 3: pay a cent until you're content. Time for an insurance
Speaker 3: check up free, no obligation. In comparison, call Compass Insurance
Speaker 3: paying too much your coverage at dozens of insurance companies
Speaker 3: find out now three all three seven seven to one. Help.
Speaker 3: You'll think you're his only customer when you choose Frank
Speaker 3: durand the real estate Man dot com to list your
Speaker 3: home with Remax Alliance three all three nine two zero
Speaker 3: sixteen twenty two. Uh, Tom Martino, the YouTube video I
Speaker 3: post has no audio. I gotta take it down so
Speaker 3: I don't look like an idiot again. Three all three
Speaker 3: seven one three talk seven one three eight two five five.
Speaker 3: Hey Carolyn, welcome to the show. I'm Tom Martino. What's
Speaker 3: going on?
Speaker 2: Oh for taking my call? So I have a weird question. Yeah,
Speaker 2: my parents passed away in nineteen ninety seven. Yes, my
Speaker 2: dad in August and my mom in September. A month
Speaker 2: of park was extremely a devastating time.
Speaker 3: Oh my god, were they older older people's I don't
Speaker 3: know why people ask that. I guess they asked that
Speaker 3: to say, well at least they had a good life
Speaker 3: or whatever. But what can you tell me.
Speaker 2: No, they were young by today's standards. My dad was
Speaker 2: seventy to my mom was sixty nine.
Speaker 3: So oh my gosh, yeah yeah, yeah wow.
Speaker 2: So my brother handled the estate. My parents had had
Speaker 2: a farm, and they set up a corporation for all
Speaker 2: the farmland. So each of us, the five of us kids,
Speaker 2: we've got our shares of the farm, you know, the
Speaker 2: corporation stock, yes, and then the estate itself. Each each
Speaker 2: of us kids got forty thousand dollars. I had no
Speaker 2: idea how what my parents owned, how much they owned anything.
Speaker 3: Yeah, So.
Speaker 2: I didn't look at any of the paperwork because I
Speaker 2: was just so I was so devastated ahead of time.
Speaker 3: Now and when did this all happen? Again? When was
Speaker 3: this estate done?
Speaker 2: Nineteen ninety seven? Oh Jesus, from twenty seven years ago?
Speaker 3: Okay, okay, go ahead.
Speaker 2: So I happened to be going through the safe and
Speaker 2: came upon the.
Speaker 3: Who was the personal representative? Who was the perfect person
Speaker 3: or my brother? Okay, keep going, keep going.
Speaker 2: So I'm looking through it because I wanted to look
Speaker 2: for some the war land was. I just wanted them
Speaker 2: just you know, where is this land? Okay to add
Speaker 2: the legal description?
Speaker 3: All right, so at the time though at the time
Speaker 3: the assets known were the land and the cash. Is
Speaker 3: that right?
Speaker 10: Well?
Speaker 2: To me, I knew we had the land of corporation
Speaker 2: and then that cash that I was.
Speaker 3: Given okay, and you were given how much cash?
Speaker 2: Forty thousand each?
Speaker 6: Okay, I was given forty five.
Speaker 3: And now here's what I want to know. Though at
Speaker 3: the time, why didn't you ask about the land At
Speaker 3: the time.
Speaker 2: The land was a no brainer. That was that was
Speaker 2: in the dispartment. We're thinking about selling the land, and
Speaker 2: I wanted legal descriptions to see what that's all. Right.
Speaker 3: Hold On, I'm gonna get I'm gonna get Dan mckenzieon
Speaker 3: or one of our other people on for estates Akiel
Speaker 3: and Park hold On, Kashina, let's work on getting in
Speaker 3: a state attorney. We have more coming up and we
Speaker 3: have Vester Eternity with us as well. Go with a
Speaker 3: sure thing Denver's Best roofer Excel roofing dot com. You
Speaker 3: don't pay a cent until you're content. Time for an
Speaker 3: insurance check up, free no obligation comparison call Compass Insurance
Speaker 3: paying too much your coverage at dozens of insurance companies.
Speaker 3: Find out now three oh three seven seven one help.
Speaker 3: You'll think you're his only customer when you choose Frank
Speaker 3: durand the real estate man dot com to list your
Speaker 3: home with Remax Alliance three oh three nine two zero
Speaker 3: sixteen twenty two ripped of need advice, so you don't have.
Speaker 15: Come running.
Speaker 2: Just as fast as we can, Shooter is gonna help.
Speaker 5: Come man, This is the Troubleshooter Show. Now, Tom Martino, Hi.
Speaker 3: Tom Martino here, Welcome to the show. Three oh three
Speaker 3: seven one three talks seven one three eight two five five.
Speaker 3: I have Barry Miller with me from Vestera Turnkey over here,
Speaker 3: and then the deputy De's on the end. So and
Speaker 3: if you're watching that is uh via YouTube or what else?
Speaker 3: And anyway, Uh, Vestera Turnkey is truly, I think an
Speaker 3: ingenious idea, and Barry, I think is known for ingenious
Speaker 3: ideas years ago when I met him. This is a
Speaker 3: true story. He was inventing, he was developing. There are
Speaker 3: only a couple of people in the country doing it.
Speaker 3: A buyer broker. What is a buyer broker? No one
Speaker 3: ever heard of a buyer broker. All real estate agents
Speaker 3: represented sellers, no matter who they were. Even if you
Speaker 3: called a friend and said, I look like to look
Speaker 3: at that house. They legally represented sellers. Barry saw a
Speaker 3: flaw and all that and started one of the first
Speaker 3: agencies and then a national organization. He was the father
Speaker 3: of buyer Broker. Is that is that acrid, Barry?
Speaker 10: I mean, I mean yes, it is now.
Speaker 3: First I did the story in Channel four, and you
Speaker 3: bet you were the first.
Speaker 1: Totally the first two institutionalized it.
Speaker 10: Nason Wilde, there were a few. There were two others.
Speaker 14: One You're so.
Speaker 3: Humble, but I'm honest to god, you did it. You
Speaker 3: took a national and now having a buyer broker is
Speaker 3: a whole separate thing natural. We build an army.
Speaker 10: We built an army to make it happen.
Speaker 3: And from that came a transaction broker.
Speaker 1: Well, transaction Brokers developed in Colorado.
Speaker 10: I was at the meeting.
Speaker 1: I was on the State Government Forums committee. When that's sorry, institution,
Speaker 1: little group of people, and I say it's sorry.
Speaker 10: Attorneys created it.
Speaker 1: They knew it was nothing more than a facilitator, and
Speaker 1: they didn't want that word because the facilitator maybe won't
Speaker 1: get paid as much as a do nothing neutered agent.
Speaker 1: Transaction broker and I did. I make myself clear what
Speaker 1: transaction brokers are. Yes, they don't do much except get paid.
Speaker 3: I know now I want to go back to this
Speaker 3: real quick, Festerra turnkey.
Speaker 1: Yep.
Speaker 3: The biggest thing I think you do is research to
Speaker 3: find the best part best for appreciation.
Speaker 10: Huge.
Speaker 3: You identify properties. People that buy these properties are hooked
Speaker 3: up with management. You have redundancy and management, and basically
Speaker 3: they sit back. You can't technically call it a passive.
Speaker 4: Investment, but it is.
Speaker 3: You've made it as passive as it can possibly be.
Speaker 10: From the consumer's point of view.
Speaker 1: It's passed from the VIRS has different definitions, right, but
Speaker 1: oh it's passive.
Speaker 10: Sit back and watch it grow.
Speaker 3: And it is not a security. They don't pool your money.
Speaker 3: It's legally not a security. And you so you're limited
Speaker 3: to buy properties in your name and there's nothing wrong
Speaker 3: with that. Okay, now, real quick, we're going to talk
Speaker 3: about things other aspects about this. You can text me
Speaker 3: at seven four seven nine nine nine fifty two eighty.
Speaker 3: That's my personal Google number, all right, So it's seven
Speaker 3: four seven nine nine nine fifty two eighty or the
Speaker 3: short code at iHeart five seven seven thirty nine Okay,
Speaker 3: I'm going to go to some other things here. People
Speaker 3: have been waiting and I wanted to get did we
Speaker 3: get our attorney on I'm still working on it. He
Speaker 3: hasn't answered me back yet. I'm still working on it though.
Speaker 3: Ask Carolyn if she could hold for that just I
Speaker 3: want to try to get some legal advice for her.
Speaker 3: On you had a question about the cash app. What
Speaker 3: do you need to know about the cash app?
Speaker 11: Well, I wanted to let everybody know that they are
Speaker 11: actually helping these exchanges rob people of their bigcoin by
Speaker 11: telling you that if you buy the bigcoin and put
Speaker 11: it in this exchange, that they will they'll sell it
Speaker 11: high and then make you money and give you your
Speaker 11: money back. Once anybody puts any money in the exchange,
Speaker 11: you will never get it back.
Speaker 3: And then when you mean, okay, you're talking about with
Speaker 3: the cash app.
Speaker 4: By the way, just so people listening.
Speaker 3: Yes, the cash app is nothing more that it's a
Speaker 3: mobile it's a mobile payment system and you can send
Speaker 3: or receive money like a venda. But they also have
Speaker 3: something which is a CA card and that's like a
Speaker 3: debit card. And then they also have direct deposits you
Speaker 3: can make on the app, and then they also have
Speaker 3: uh this bitcoin.
Speaker 11: You'r to buy stocks. Also, what is going on is
Speaker 11: they are working with these exchange people with.
Speaker 4: The you're talking about with the bitcoin people.
Speaker 11: Yeah, and then once once you inform them that these
Speaker 11: people are stealing your bitcoin on their app, give.
Speaker 3: Me a rather than making rather than making it universal,
Speaker 3: I want you to tell me specifically what happened to you?
Speaker 11: Okay, Well, basically they protect these people that area.
Speaker 3: I want to know what happened, and I want to
Speaker 3: know what happened to you. I don't want to talk
Speaker 3: about people protecting and robbing. Why are you saying this
Speaker 3: did something thing happened to you? Yeah?
Speaker 11: They they contact you and and tell you that if
Speaker 11: you buy big coin.
Speaker 3: How did they contact you?
Speaker 4: How did they connect?
Speaker 11: They just randomly contact people, uh from you know, they'll
Speaker 11: just contact you on your phone?
Speaker 3: Okay?
Speaker 11: Did you have to go on CA?
Speaker 3: Okay?
Speaker 4: John, this is this is.
Speaker 3: Not okay, John, Here's what I'm asking you. Got you got?
Speaker 3: You got contacted not by cash app, but by someone
Speaker 3: who used cash app to rip you off.
Speaker 11: Yeah, because they know cash app protects the exchanges. Okay,
Speaker 11: and they're not the exchanges, but they pretend.
Speaker 4: To be No.
Speaker 3: I get it, John, I get it. I get it.
Speaker 3: They're helping just like Facebook, Marketplace helps to helps people
Speaker 3: rip people off, and next door helps people help rip
Speaker 3: people off, and Instagram and all of those. They help
Speaker 3: people rip people off by letting them on the platform
Speaker 3: without checking them out. I get exactly what you're saying.
Speaker 3: I know what you're saying, but it's not unique to
Speaker 3: cash app that people are getting ripped off online. So
Speaker 3: what I need to know is this, when you say
Speaker 3: you were randomly contacted by email, text, or phone, how
Speaker 3: were you contacted.
Speaker 11: These you're contacted usually by girls that are.
Speaker 7: In New York.
Speaker 3: Okay, how were you contacted? John, I'm talking about you only.
Speaker 3: How were you contacted?
Speaker 11: They text you on what app?
Speaker 3: Okay, you were contacted on? What's app from? And what
Speaker 3: did they What did they say they would do for you.
Speaker 11: That they can make you a lot of money if oh.
Speaker 3: Okay, got it? And then and then they said in
Speaker 3: order for you to do it, you need to go
Speaker 3: to cash app.
Speaker 11: Right, and then they send you to these exchanges is
Speaker 11: like I G or whatever the exchange is. Austin Cash
Speaker 11: Exchange is the one that they got me to use
Speaker 11: and once you send your money to them to to
Speaker 11: you know, shall it high and give you your money back?
Speaker 11: They never give you anything back.
Speaker 3: The wrong. But here's the thing. Your cash app has
Speaker 3: nothing to do with it. All cash apps, Yeah, all
Speaker 3: cash app is is a payment.
Speaker 16: Say, know this is going on and they and.
Speaker 3: So Facebook Marketplace that are scamming their customers, is what
Speaker 3: I'm saying.
Speaker 11: And when you informed them what is going on, they.
Speaker 16: Blame it on you, and they protect them and won't
Speaker 16: let you have any information on their scams that are
Speaker 16: setting up their their fake exchanges.
Speaker 11: Okay, they won't get at you even with the police report.
Speaker 3: Or John to get your your ire. Your ire is misdirected.
Speaker 11: So I'm I'm confused here because I'm trying to explain
Speaker 11: that they are protecting John.
Speaker 3: I understand exactly what you're saying. And and every technology
Speaker 3: company in the world protects the people who use their platform, Facebook, Marketplace, TikTok,
Speaker 3: next Door, every single one in the world does this. Apple.
Speaker 3: They won't even unlock a phone of a terrorist to
Speaker 3: save lives. Every single technology company in the world does it.
Speaker 3: I am saying to you, I understand exactly what you're saying,
Speaker 3: you go to cash app and say I was directed
Speaker 3: to cash app and I made payment to this exchange,
Speaker 3: and this exchange is ripping people off. And cash app said,
Speaker 3: if you got ripped off, that's your fault, and they
Speaker 3: are absolutely right. I'm not happy that you got ripped off, John,
Speaker 3: but you got to be clear. You fell for the scam.
Speaker 3: Cash app didn't make you fall for the scam. You're saying,
Speaker 3: if cash app knew about these people being scammers, they
Speaker 3: should take them off the platform. I agree with you.
Speaker 3: I agree with you, but they don't do it that.
Speaker 3: They don't owe you for it either. Again, I'm gonna
Speaker 3: go back to Facebook. There are more ripoffs on Facebook
Speaker 3: than legit people. Did you know that?
Speaker 11: I don't use Facebook?
Speaker 3: What about Craigslist?
Speaker 11: More ripoffs you once you've been canceled, you know.
Speaker 3: I'm like John, John, I want to bet how much
Speaker 3: serious an bro? How much did you lose? I just
Speaker 3: need to know how much did you lose?
Speaker 6: Well?
Speaker 11: I was testing the water, so I only used four
Speaker 11: hundred dollars. But okay, now that would would get ripped
Speaker 11: off for a lot more because they try to get
Speaker 11: you to to use like three thousand dollars.
Speaker 3: Of course, no, of course I'm not going But the ripoff,
Speaker 3: the ripoff is not the cash app.
Speaker 11: Well, that's not what I'm saying. I'm saying that they
Speaker 11: when you report the people, they don't do anything about it.
Speaker 11: They just blame you when they could at least cancel them.
Speaker 11: People like Facebook cancels people.
Speaker 3: Facebook doesn't cancel people. Not on the marketplace. They just okay,
Speaker 3: you know what they I guess they do if they
Speaker 3: find out and then the person just changes their name.
Speaker 3: What I'm getting at is it sucks. But but here's
Speaker 3: the thing, John, at least you've done one good thing,
Speaker 3: and that's warned people. Just because you go to cash
Speaker 3: app doesn't mean it's legit because cash app will let
Speaker 3: anybody on there. You're absolutely right, just like just like
Speaker 3: any of them, they're all the same. They don't check
Speaker 3: out participants. Everything invented is being used by scammers, including
Speaker 3: Skype and FaceTime and Snapchat and Instagram and TikTok and
Speaker 3: Facebook and Facebook marketplace. Everything is being used by scammers,
Speaker 3: and the social media and Twitter and social media does
Speaker 3: not do a good job. They don't have the time,
Speaker 3: energy or money to check everyone out. It's just the
Speaker 3: way it is. Three oh three seven one three talk
Speaker 3: seven one three eight two five five Man, we do
Speaker 3: have to protect ourselves. That's why I do what I do.
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Speaker 3: seven seven six Go with a sure thing Denver's best
Speaker 3: roofer Excel roofing dot com. You don't pay a cent
Speaker 3: until you're content. Time for an insurance checkup free, no
Speaker 3: obligation comparison call Compass Insurance paying too much your coverage
Speaker 3: at dozens of insurance companies find out now three all
Speaker 3: three seven to seven to one help. You'll think you're
Speaker 3: his only customer when you choose Frank durand the real
Speaker 3: estate Man dot com to list your home with Remax
Speaker 3: Alliance three all three nine two zero sixteen twenty two. Okay,
Speaker 3: Vestera Turnkey has a seminar. This I even hate calling
Speaker 3: it a seminar with Barry is more like an informal
Speaker 3: meeting where you sit around. He's going to tell you
Speaker 3: about the entire program. You ask whatever questions you want.
Speaker 3: It's this Saturday at the TC area, and I'm going
Speaker 3: to give you a website you go to find out more.
Speaker 3: And it's in the morning. It's nice. It's ten in
Speaker 3: the morning. So he's even going to have a drawing
Speaker 3: to give five attendees randomly one hundred bucks. And it's
Speaker 3: ninety minutes so Barry. People can ask questions, right.
Speaker 1: A lot of questions, and we stay afterwards. Last time
Speaker 1: we were there two hours afterwards, answering questions.
Speaker 4: Good, good, And it's ten am. Here's the website.
Speaker 3: My Biggest Return dot com. My Biggest Return dot Com.
Speaker 3: Now listen, I have to tell you this. As an
Speaker 3: investment advisor, I have to tell you that I believe
Speaker 3: there's no one investment for everything. So but this is certainly,
Speaker 3: certainly a great portion of your portfolio. For sure, it
Speaker 3: really is. It's secure. Remember that it's always secure. It's
Speaker 3: also actively managed and researched by experts smarter than you. Now, Carolyn,
Speaker 3: I'm going to go back to you because our estate
Speaker 3: planning attorney wasn't available, but I was able to go
Speaker 3: back to previous cases and look at statutes of limitation.
Speaker 3: So when in nineteen ninety seven you suspect something went
Speaker 3: wrong with your estate because your mom and dad died
Speaker 3: and you each got forty grand in cash, was this
Speaker 3: after selling the land or was the land still to
Speaker 3: be sold?
Speaker 2: So, no, the land was never sold. They went into
Speaker 2: a corporation. It was all the other cash.
Speaker 3: Then what happened to the land that went into the corporation.
Speaker 2: We're still on the corporation.
Speaker 3: The family owns the land is nothing?
Speaker 11: Yes, we still have that.
Speaker 3: And is it just the siblings. Are the siblings own
Speaker 3: the corporation? Yes?
Speaker 4: Okay, go ahead, keep explaining.
Speaker 3: Now.
Speaker 2: So when I'm looking at this paperwork, I'm seeing the
Speaker 2: dispersement out of my mother's estate since she was the
Speaker 2: last two paths away. And there is money that went
Speaker 2: to a savings, a loan of one hundred thousand, a
Speaker 2: new account that was opened for one hundred thousand.
Speaker 3: Yeah, but where did this money hold on When you
Speaker 3: say it came out of your mom's estate, is that
Speaker 3: out of the cash part of the estate.
Speaker 2: Yes, out of the dispersement, So before it was before
Speaker 2: it was it was separated into forty thousand dollars chunks.
Speaker 3: Somebody went in before that and took money.
Speaker 2: Well, I see on the disbursement sheet where each child
Speaker 2: got twenty thousand, year twenty thousand there. So this was
Speaker 2: a disperse meant that I don't know who made. I'm
Speaker 2: guessing my brother.
Speaker 3: But was it made before? Was it made before the
Speaker 3: cash was distributed to the siblings or afterwards?
Speaker 2: It was afterwards?
Speaker 3: Okay, Well, so there was still money left in your
Speaker 3: mom's estate even after you got your forty grand.
Speaker 2: Right, so the total amount of her estate was about
Speaker 2: six hundred thousand dollars with all the cash and everything.
Speaker 3: Got it.
Speaker 2: Then the dispersement went out to you.
Speaker 3: Know, got it.
Speaker 2: Part of that disperstment was for me. But then there's
Speaker 2: three hundred and sixty thousand dollars that unaccounted for. It
Speaker 2: went to new new accounts.
Speaker 7: That were just opened.
Speaker 3: Okay, who do you think took that money? Right?
Speaker 2: The personal representative, my brother. I think he opened accounts
Speaker 2: and put this money in there and no one ever,
Speaker 2: no one ever.
Speaker 4: Okay, other question, Now I get it.
Speaker 3: I get it. So the forty grand each, he thought
Speaker 3: that would keep everyone fat and happy. Meanwhile robbed Meanwhile, he.
Speaker 4: Robbed about three hundred and sixty grand.
Speaker 7: Yes, well, I want to know.
Speaker 3: I want to know something. Here, can you trace that?
Speaker 3: And when was that three sixty distribution made?
Speaker 2: They were all in October of ninety seven.
Speaker 3: Oh, back way back then.
Speaker 6: Way back then.
Speaker 2: So when they when they were settling the estate, this
Speaker 2: dispersement went out of that estate to these accounts that
Speaker 2: none of my siblings and that you know own. We
Speaker 2: don't know who put who owned that money.
Speaker 4: Or so you really don't know where the three sixty went.
Speaker 3: You just guessed. You just guessed it.
Speaker 2: I'm guessing it says it says a new account at
Speaker 2: this bank, another savings account. I got a new account
Speaker 2: another sixty five thousand.
Speaker 3: Okay.
Speaker 4: Oh, now here's what I want to know.
Speaker 3: Did do the other kids? How many siblings altogether?
Speaker 2: There's five of this?
Speaker 3: Okay?
Speaker 4: Do the other kids know about this?
Speaker 3: No?
Speaker 2: I talked to my sister. She do nothing about it.
Speaker 2: She just knew what we got. My two other brothers
Speaker 2: unfortunately have passed away.
Speaker 4: Okay, so it would be.
Speaker 3: But here's what I found out. It's too late to
Speaker 3: do anything legally. It's beyond the statute of limitations, and
Speaker 3: it's also beyond what's called the absolute statute of limitations.
Speaker 3: What the absolute statute of limitations is means that even
Speaker 3: though there's a statute of limitations, sometimes people can resurrect
Speaker 3: things based on date of discovery. But then there's an
Speaker 3: absolute date that no one can resurrect anything, otherwise our
Speaker 3: world would be in a turmoil. The only time you
Speaker 3: can go beyond what's called an absolute statute of limitations
Speaker 3: is when a law is changed to allow people to
Speaker 3: do it, such as the Catholic Church lawsuits the government.
Speaker 3: I forget what if it was a state or federal
Speaker 3: There were laws passed allowing victims of sexual abuse to
Speaker 3: reopen case or to open cases, which allowed a bunch
Speaker 3: of lawsuits against I believe, the Catholic Church and the
Speaker 3: Boy Scouts. Okay. Then there was one other time when
Speaker 3: the law was changed to allow people to get around
Speaker 3: the statute of limitations, and that was for sexual assault
Speaker 3: in New York, and that was to go after Donald Trump,
Speaker 3: because the only lawsuit filed when that law was passed
Speaker 3: was the one against Trump, and then the laws buyer.
Speaker 3: So without a specific statute allowing to go beyond the
Speaker 3: statute limitations, there's nothing you can do about it. However, listen,
Speaker 3: go ahead.
Speaker 2: One is that for all states?
Speaker 3: Yes, well, I don't know. I don't know the statute
Speaker 3: for each state, but it's safe to say that I
Speaker 3: don't believe there is any state, not any state in
Speaker 3: the country that allows an absolute statute of limitations beyond
Speaker 3: twenty or beyond eighteen years. I might be wrong, but
Speaker 3: but here's what you can do as a family or
Speaker 3: as a corporation. If this corporation is run like a
Speaker 3: regular corporation and you all have equal shares, you guys
Speaker 3: can get together and have a meeting, and if you
Speaker 3: find out where that money he went, you can take
Speaker 3: it out of that person's ownership. I mean, as a corporation,
Speaker 3: you guys can vote to do anything, but you don't
Speaker 3: even know where it went. How do you know more
Speaker 3: than how do you know two or three of your
Speaker 3: siblings didn't get in with him to do that? How
Speaker 3: do you know it's just him?
Speaker 2: Just past experience.
Speaker 3: Okay, you got a job ahead of you. You got
Speaker 3: to get your siblings together. There's nothing to prevent you
Speaker 3: guys from taking private action. But you're not going to
Speaker 3: get any You're not going to do any lawsuits based
Speaker 3: on twenty seven years ago. I mean, I mean, so
Speaker 3: it's three hundred and sixty thousand at best, it's going
Speaker 3: to be what's.
Speaker 2: That, Well, there's another one hundred and fifty five thousand
Speaker 2: that they had some CDs that were never cashed in,
Speaker 2: So I don't know what happened to that.
Speaker 3: Wait, so it was more than six hundred thousand.
Speaker 2: More than it could be about one hundred and fifty
Speaker 2: five or three six hundred fifty.
Speaker 3: It's seven fifty. It's seven fifty. You said six hundred
Speaker 3: and cash plus one hundred and fifty No, No, three.
Speaker 2: Three sixty in cash and then one hundred and fifty
Speaker 2: five in the CVS.
Speaker 3: Okay, whatever, look whatever it is. I know you said
Speaker 3: the three sixty, but you said the total cash of
Speaker 3: the estate was six hundred, and if you add one
Speaker 3: hundred and fifty to that, that's seven fifty. And now
Speaker 3: people are pulling their teeth out because we're doing math.
Speaker 3: I gotta let you go. I'm really sorry this happened
Speaker 3: to you. Three oh three seven one three talks seven
Speaker 3: one three eight two five five. Go with a sure thing,
Speaker 3: Denver's best roofer Excel Roofing dot com. You don't pay
Speaker 3: a cent until you're content. Time for an insurance check
Speaker 3: up free, no obligation. Could comparison call Compass Insurance paying
Speaker 3: too much your coverage at dozens of insurance companies find
Speaker 3: out now three all three, seven to seven to one. Help.
Speaker 3: You'll think you're his only customer when you choose Frank
Speaker 3: durand the real estate Man dot com to list your
Speaker 3: home with Remax Alliance three oh three nine two zero
Speaker 3: sixteen twenty two. Hi Tom Martino, your troubleshooter three O
Speaker 3: three seven one three talks seven one three eight two
Speaker 3: five five. Jan's got a problem with her uh check
Speaker 3: or some kind of check fraud?
Speaker 4: Hi Jan, what's happening?
Speaker 14: Uh?
Speaker 7: Yes these Tom?
Speaker 1: Yes?
Speaker 3: Oh?
Speaker 4: Hi Jan?
Speaker 3: You too? I mean it's Jan, what's going on?
Speaker 7: Uh? I just want to check with you. I wrote
Speaker 7: a check nang my tax my IRS tax bill for
Speaker 7: my twenty twenty two.
Speaker 3: Taxes twenty twenty two. When did you write that check
Speaker 3: in twenty twenty two or twenty twenty three?
Speaker 7: After? When I did my taxes in twenty twenty three
Speaker 7: for the twenty twenty two tax here right, okay, So yeah,
Speaker 7: when it was due April, did the return, put the check,
Speaker 7: put the check from the return and the mail sent
Speaker 7: it in. It was a big check, it was a
Speaker 7: five figure check. Waited for the statement to come back.
Speaker 7: Saw the check had been cast, and I'm done. Recently,
Speaker 7: I get a notice from the IRS and they want
Speaker 7: to know why I didn't pay my tax bill for
Speaker 7: twenty twenty two.
Speaker 3: Was that money drawn from your account? Yes, you're sure
Speaker 3: of that? That the check cleared.
Speaker 7: Oh yeah, yeah. When I saw the check number on
Speaker 7: the statement and that the check had cleared, as did
Speaker 7: my state return check, so I thought, you know, no problem,
Speaker 7: it's been taken out. Their paid. Recently, get a notice
Speaker 7: from the IRS. They want to know why I didn't
Speaker 7: pay the tax bills and the account has since been closed.
Speaker 7: So I had to go back to the bank to
Speaker 7: get a copy of the check because I told them,
Speaker 7: I said, here's the statement, you cast the check, and
Speaker 7: they said, now we need to see a copy of
Speaker 7: the check that he wrote. So I had to go
Speaker 7: to the bank and have them look at those records.
Speaker 7: And when I got the copy of the check, somebody
Speaker 7: had intercepted the check washed the check, put their name
Speaker 7: on it and cast it in the full amountain.
Speaker 3: Oh my god, oh my god, and let me this
Speaker 3: is how much was that check?
Speaker 7: Over? Forty two dollars?
Speaker 4: Okay, listen, do you know I.
Speaker 3: Mean this is this is still pretty recent.
Speaker 4: Do you know who did it?
Speaker 3: Well, there was a yeah, but it was deposited somewhere.
Speaker 3: It was deposited somewhere.
Speaker 7: Yeah. So so the update and I'll tell you what
Speaker 7: I'm calling, and maybe you can add additional advice. But
Speaker 7: when I called, my bank is Chase.
Speaker 8: Uh.
Speaker 7: And then we went to the fraud department. And when
Speaker 7: I was talking to the fraud department, they knew the bank
Speaker 7: that cashed the check. It wasn't in the Chase Chase system.
Speaker 7: But the fraud individual I spoke to said that he
Speaker 7: knew what the bank was. And then they had to
Speaker 7: fill out this form and send it in so they
Speaker 7: could start the investigation. And that's kind of where I'm at.
Speaker 7: But they were also saying, well, you need to report
Speaker 7: this to the police, and I'm like where why, I mean,
Speaker 7: it's major league, except you know, I don't even know
Speaker 7: where you where it would be.
Speaker 3: Well, of course, of course you have to get a
Speaker 3: police report.
Speaker 7: Okay, well I didn't know that.
Speaker 3: Why wouldn't you get a police report? Now, I think
Speaker 3: the bank has some responsibility, but I don't know how
Speaker 3: good the wash job. I don't know how they do that.
Speaker 3: I mean, you say the check was washed? They man,
Speaker 3: this is this is unbelievable. Someone took the irs out
Speaker 3: of there and put their name in it. But if
Speaker 3: they know, they know where that check was, was was
Speaker 3: deposited though, there's a record of that on the canceled check.
Speaker 3: Well where's the bank? What is the bank?
Speaker 7: Well, they knew the name of the bank, so I
Speaker 7: don't have that detail.
Speaker 3: You did they deposit it or cash it for cash?
Speaker 7: That I don't know?
Speaker 3: Okay, Well, but they had to have cashed it somewhere.
Speaker 3: So where did they cash it? That's all on the check,
Speaker 3: bro That's all on the check.
Speaker 7: I'll look on the back of the check to see
Speaker 7: if it's there. But the fraud person knew what bank
Speaker 7: it was, so they were going back to that bank
Speaker 7: to do the investigations.
Speaker 3: Well why don't they tell you what it was on?
Speaker 7: Well they did. It was like VCD bank or something
Speaker 7: like that. Then you know, that's the only detail I
Speaker 7: have right now.
Speaker 3: Well, okay, so now you do your own investigation and
Speaker 3: then also go to the police.
Speaker 7: Okay, okay. So if I go to the police, which
Speaker 7: police department doing, say.
Speaker 3: There's an account number and everything on there, and that
Speaker 3: account number is tied to a customer. I mean, they
Speaker 3: don't just cast checks unless they have an account there.
Speaker 3: So look at man, you know you need a private
Speaker 3: detective or you need police or both because you don't.
Speaker 3: Here's what I would do. I'd go to the police,
Speaker 3: I do all of that. Then I would go to
Speaker 3: the bank. I would actually have an attorney sue them
Speaker 3: or subpoena them or do something. Because the check was
Speaker 3: obviously fraudulent. I would make that bank give me the
Speaker 3: records of that person on that account. But the name
Speaker 3: is on the check. What's the person's name.
Speaker 7: I'm not looking at it right at the moment, but
Speaker 7: it was like Dominique Rigez or something like that, and
Speaker 7: the name is clearly on there.
Speaker 3: Okay. Then I would go to the bank with that
Speaker 3: name and the account number and say, I need information
Speaker 3: on this guy he robbed me on the bank that
Speaker 3: casts the check, that's right, and open up a fraud
Speaker 3: investigation there that's right. You're a victim, and if they
Speaker 3: don't help you, you sue that bank for the money, okay,
Speaker 3: and you get an attorney to help you, and you
Speaker 3: fill out a police report. Man, all of this, all
Speaker 3: of the above, not some of it, all of it.
Speaker 3: I feel bad for you.
Speaker 7: What an attorney? What what attorney? Would it be a
Speaker 7: criminal attorney, a civil attorney.
Speaker 3: It's a civil attorney. You would you would sue for
Speaker 3: do you would sue the bank only if they don't.
Speaker 7: Help you, Okay, okay, okay? And then reporting the police?
Speaker 7: What police department? Any Where would I go to go?
Speaker 3: Well, where is.
Speaker 10: Where?
Speaker 14: Where's the bank? Look, where's your bank located?
Speaker 3: Not that bank. I would go to the bank where
Speaker 3: it was cash. That's where the crime happened.
Speaker 13: So, Jen, I had a couple of checks washed when
Speaker 13: we had our business. They went through the dumpster, washed them,
Speaker 13: and the first thing I had to do is go
Speaker 13: to the police department and fulfill out a report.
Speaker 14: Once the report.
Speaker 13: Is failed out, you take it to the bank and
Speaker 13: the bank will probably reimburse you.
Speaker 14: But that's the most important to do. The police report first.
Speaker 13: So they know that the crime is being committed by
Speaker 13: the crafting or police report.
Speaker 7: Okay, I get that. So what police department do I
Speaker 7: go to?
Speaker 14: I would go to the one a lot of time.
Speaker 3: Where the bank is located where the crime took place.
Speaker 3: The crime did not take place at your bank. The
Speaker 3: crime took place where the thing was deposited or cashed.
Speaker 3: That is that BMO or whatever frickin' bank it is.
Speaker 3: That's where you go.
Speaker 7: I need to find that out.
Speaker 4: Yeah, we got to take a break. I got more
Speaker 4: coming up.
Speaker 3: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 3: dot com. You don't pay a cent until you're content.
Speaker 3: Time for an insurance check up free, no obligation. In comparison,
Speaker 3: call Compass Insurance paying too much your coverage at dozens
Speaker 3: of insurance companies find out now three all three seven
Speaker 3: to seven to one help. You'll think you're his only
Speaker 3: customer when you choose Frank durand the real estate Man
Speaker 3: dot com to list your home with Remax Alliance three
Speaker 3: all three nine two zero sixteen twenty two. Hi Tom Martino,
Speaker 3: you're a troubleshooter three all three seven one three talks
Speaker 3: seven one three eight two five five So coming up
Speaker 3: this Saturday, at ten o'clock in the morning. Do people
Speaker 3: have to pre register at my Biggest return dot Com?
Speaker 11: There?
Speaker 1: Yes, they do, real easy, it's free my biggest return
Speaker 1: dot com.
Speaker 4: Is it a long process or really short?
Speaker 1: They echo's right to the registration. They could be in
Speaker 1: and out in thirty five no charge whatsoever, No charge
Speaker 1: whatsoever ever.
Speaker 3: Okay, and uh a chance to win one hundred bucks,
Speaker 3: but don't go there for that. I mean, truly, truly
Speaker 3: if you're interested. Is see, so many people have thought
Speaker 3: about real estate, but they don't really have the knowledge,
Speaker 3: and they can get into trouble, and they don't want
Speaker 3: to have negative cash flow, and they don't want to
Speaker 3: have people will deadbeat renters and none of that they
Speaker 3: have to worry about. So when I said that, you
Speaker 3: guys handle all the details. Somebody wants to know who
Speaker 3: owns the property.
Speaker 1: The consumer. Now they frequently form an LLC, but it's there.
Speaker 3: Each investor that contacts you, who you call a consumer
Speaker 3: or your customer customer. They contact you, You put them
Speaker 3: in touch with a property that you've researched thoroughly, and
Speaker 3: then you buy it. They buy it. Okay, you guys
Speaker 3: hook them up with a manager and then they own
Speaker 3: the property. So a customer can buy one or more properties,
Speaker 3: one or more no limit, but you're not sharing the
Speaker 3: property with anyone else, all right, And that's that. That
Speaker 3: seminars this week this Saturday, ten in the morning, My
Speaker 3: Biggest Return dot com. If you have questions, call us.
Speaker 3: It's an interesting concept. Vestera a turnkey and it makes
Speaker 3: real estate really within the grass of most people. But
Speaker 3: what does it take as far as investment, we'll talk
Speaker 3: about that. Go with a sure thing Denver's Best roofer
Speaker 3: Excel Roofing dot com. You don't pay a cent until
Speaker 3: you're content. Time for an insurance check up free, no
Speaker 3: obligation comparison call Compass Insurance. Pay too much your coverage
Speaker 3: at dozens of insurance companies find out now three oh
Speaker 3: three seven seven to one help. You'll think you're his
Speaker 3: only customer when you choose Frank durand the real estate
Speaker 3: Man dot com to list your home with Remax Alliance
Speaker 3: three oh three nine two zero sixteen twenty two.
Speaker 14: D news you need so you don't have.
Speaker 1: Run anxious.
Speaker 2: As fast as we can, Shooter's gonna help come.
Speaker 5: This is the Troubleshooter Show. No Tom Martine, Hey, welcome
Speaker 5: to the show.
Speaker 7: I'm Tom.
Speaker 3: What's going on in your life? And how can we
Speaker 3: help you? I asked that each and every day, and
Speaker 3: I'll tell you yesterday was when we asked that question.
Speaker 3: We never knew we would help save a life. And
Speaker 3: I'll recap that real quick, and then the FedEx thing
Speaker 3: and then your calls. And we have Barry Miller with
Speaker 3: us vesta turnkey, which is a real estate investment strategy
Speaker 3: where you it's basically hands off and you have it researched,
Speaker 3: actively managed, and sold and you profit. So people are
Speaker 3: asking where they make their money. People are asking do
Speaker 3: I own the property? People are asking, am I pulled
Speaker 3: with other people that? People are asking what if I
Speaker 3: want to get out early? People are asking all kinds
Speaker 3: of questions, So I'll get to those. So, first things,
Speaker 3: you're not puoled with other people. You own the properties individually, right, yes? Okay? Second,
Speaker 3: how many properties you own?
Speaker 10: Chris money as you want?
Speaker 4: Okay, So what does it take to own a property?
Speaker 3: Ten fifteen, twenty, twenty five, thirty thirty five, forty forty five,
Speaker 3: fifty cush You're going to leverage them?
Speaker 1: A couple of numbers twenty five percent down is the
Speaker 1: going rates clinders have?
Speaker 10: Okay, what are the prices of the house.
Speaker 1: Well, so fifty five thousand would get started. We don't
Speaker 1: go to the high prices. They don't make as much return,
Speaker 1: So typically fifty five to eighty thousand property.
Speaker 3: And but what are the then that would make those
Speaker 3: properties four.
Speaker 1: Hundred hundred three twenty five three.
Speaker 4: Fifty Now you can still find houses for that?
Speaker 1: Are then the best markets in the country?
Speaker 3: Really?
Speaker 10: Yeah?
Speaker 3: Okay?
Speaker 4: And then.
Speaker 3: Would they own the houses? Okay?
Speaker 4: And what do they need to get out early?
Speaker 1: Just the decision I mean we're giving them. We have
Speaker 1: what we call a protection research department. After they own
Speaker 1: the property, we're watching, monitoring the neighbor hood, the city
Speaker 1: for appreciation, and we have like twenty five different economic
Speaker 1: vantage points. They'll know if there's a little slow down
Speaker 1: or they will tell us, Barry, we want maximum return.
Speaker 1: Hold it for two years, We'll sell that property and
Speaker 1: they'll buy two more. No cash out of their pocket.
Speaker 1: Ten thirty one tax exchange.
Speaker 3: Okay, Now what if they just want to cash out,
Speaker 3: they don't have to do an exchange.
Speaker 10: They don't have to do an exchange.
Speaker 1: First of all, there's lots of liquidity in real estate
Speaker 1: that people forget about because certain friends of ours in
Speaker 1: a different industry like to say it's not liquid. Yeah,
Speaker 1: but you could borrow, you could do helocks.
Speaker 10: Lines of credit, etc.
Speaker 1: But if someone wants to sell and get out early,
Speaker 1: early is in the pocketbook of the beholder.
Speaker 3: Well, now, you said you've been in business for a
Speaker 3: while with this, and you've been doing it over and over.
Speaker 4: So what's the average old time?
Speaker 1: Old time is about three years? Under three years, but
Speaker 1: about three years because people want to sell one and
Speaker 1: buy two from the gain that they had such big.
Speaker 3: Gains, Okay, or they can cash.
Speaker 1: Out, well, they could cash out right and they.
Speaker 4: Pay tax when they cash out, obviously, but a lot.
Speaker 1: Of people are using it as their biggest retirement plan.
Speaker 4: Can you put it in a retirement plan?
Speaker 3: Oh?
Speaker 1: Yes, so you can put it in a trust and
Speaker 1: things like that.
Speaker 4: Right, that's I'm telling you.
Speaker 3: You can. You can do it in a self directed IRA.
Speaker 1: You can pull the money.
Speaker 4: You can you can.
Speaker 3: It has to be done in a very special way,
Speaker 3: but it can be done. And we can't talk. But
Speaker 3: there's going to be very easy ways to do that
Speaker 3: very shortly. But you can do that with a self
Speaker 3: directed IRA or for one k. And then also, how
Speaker 3: do you make your money? People always want to know that.
Speaker 3: And I don't think there's anything wrong. How do you
Speaker 3: make your money? You're not doing this out of good I.
Speaker 1: Mean how we get paid? Well, we love that question. Well,
Speaker 1: no direct pay from the consumer. The consumer buys the property,
Speaker 1: the property has the buyer agent. We have vetted super
Speaker 1: carefully for.
Speaker 4: You don't mark up the properties.
Speaker 1: Oh no, no, no, we want to mark down the buyer.
Speaker 3: So you make a normal commission.
Speaker 1: A portion of it as as a referral fee. We
Speaker 1: don't get any The buyer doesn't pay any extra money.
Speaker 3: No, I get.
Speaker 4: So you make your commissions on the buying.
Speaker 1: On the buying and on the selling and on the selling.
Speaker 3: And then the management company makes this normal fees. You
Speaker 3: don't mark up the management.
Speaker 10: No, we try to get that down. We send that.
Speaker 3: You don't make money off the management. That's a straight
Speaker 3: pass through us.
Speaker 1: Straight. We passed through everything except the commission commission.
Speaker 3: So how can you do this for just commissions?
Speaker 1: We do it very well, is how we do it.
Speaker 1: Time We make a very good living, but we do
Speaker 1: it very well well because you've.
Speaker 4: Got to pipeline cover.
Speaker 3: And you got houses being sold, you got exchanges being made.
Speaker 1: Research, research and research so that we find more cities,
Speaker 1: more homes, and more buyers.
Speaker 4: You know, this really fascinates me, It really does.
Speaker 3: And and I am definitely going to get involved.
Speaker 4: I mean this, Yeah, there's.
Speaker 10: Good ways to be involved in.
Speaker 1: I know, there's some interesting pieces of.
Speaker 4: It I'm not getting. I think it's wonderful.
Speaker 3: And I like the idea that you're not flying out
Speaker 3: there to take care of a broken piper. You're not
Speaker 3: dealing with stuff.
Speaker 10: You don't have to.
Speaker 1: And on that note, our properties are not fixed and flip.
Speaker 1: We're on the other side of fix and flip where
Speaker 1: cherry picking the best properties. We have the best negotiators
Speaker 1: in those cities getting the best properties. So we don't
Speaker 1: have we don't want any deferred maintenance.
Speaker 10: But we have very very very little.
Speaker 1: Under three percent of the properties have a deferred maintenance
Speaker 1: come up in a two year period.
Speaker 3: All right, let's now talk to Deputy Dollar, who's got
Speaker 3: a follow up? Deputy Dollar, which one is this from
Speaker 3: August fourteenth?
Speaker 8: Jonathan Jonathan and Metro PCs.
Speaker 3: Okay, I'll look at the date. But anyway, what was
Speaker 3: the what was the problem.
Speaker 8: So Jonathan's a customer of Metro PCs and he just
Speaker 8: one day he got up and he had two phones
Speaker 8: with them and the number number had gotten ported.
Speaker 3: Oh yeah, yeah, yeah, something said that there was a
Speaker 3: change made to his account. Yeah, and he found out
Speaker 3: his number was ported to someone else's phone exactly.
Speaker 4: And he has no service. So what happened?
Speaker 8: Well, so I reached out to Well, Metro PCs is
Speaker 8: owned now by Team Mobile, so he reached out to
Speaker 8: a media relations person at Mobile and she got a
Speaker 8: hold of Jonathan. Jonathan got his phone numbers back. I mean,
Speaker 8: he was happy as can be.
Speaker 3: Wow.
Speaker 8: And Jonathan he does pinstriping, that's his job, and he
Speaker 8: was up in Sturgis and like he had previous customers,
Speaker 8: like his whole business was on his phone. He had
Speaker 8: no access to access, but he was happy to get
Speaker 8: everything back. Everything.
Speaker 3: Well, man, that's good news, because you know what happens
Speaker 3: when we get good news. I get to use my dinger.
Speaker 3: It's good to have a dinger. Folks, and dollar were
Speaker 3: seriously appreciate anything else you're working on.
Speaker 8: I'm well, I'm still working on this one from a
Speaker 8: couple of weeks ago. It was Bob and his wife.
Speaker 8: They lived down in Hunt of Colorado and had a
Speaker 8: warranty issue with an LG refrigeratorator. Yes, I think they
Speaker 8: bought from LOWSS.
Speaker 3: Yeah, but LG.
Speaker 8: That's saying, yeah, that they didn't have a service person
Speaker 8: near the near.
Speaker 3: The Hunt, that's right, So what are we doing about that?
Speaker 8: Well, so when I looked up the case on the
Speaker 8: LG website website, and it actually said said service call
Speaker 8: canceled or something, and so I reached I went back
Speaker 8: to Bob and said, you guys need to start, you know,
Speaker 8: open up a new claim and try and get this
Speaker 8: going again. Keep me posted. So that's where we are
Speaker 8: right now.
Speaker 6: Right now.
Speaker 3: Okay, thank you, dollar appreciate it. Three O three seven
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Speaker 3: of course, three three six, two seventy four to sixty six.
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Speaker 3: you're content. Time for an insurance check up free no
Speaker 3: obligation comparison call Compass Insurance paying too much your coverage
Speaker 3: at dozens of insurance companies find out now three all
Speaker 3: three seven to seven to one help. You'll think you're
Speaker 3: his only customer when you choose Frank durand the real
Speaker 3: estate Man dot com to list your home with Remax
Speaker 3: Alliance three oh three nine two zero sixteen twenty two.
Speaker 3: Hi Tom Martino here three oh three seven one three
Speaker 3: talk seven one three eight two five five. Welcome to
Speaker 3: the show. Let's talk and find out what we can
Speaker 3: do for you. Now we have some texts. Okay, So
Speaker 3: you mentioned Barry Miller's with us from Vestura Turnkey Vestera Turnkey,
Speaker 3: and you mentioned that you do ten thirty ones. Mostly
Speaker 3: people want to stay in it, so they start out
Speaker 3: with one might be able to buy two after that
Speaker 3: or three or whatever. And do you guys have the
Speaker 3: exchange the ten thirty one exchange person you use, do
Speaker 3: you refer them that they.
Speaker 4: Find their own? How do they who handles that ten.
Speaker 1: Thirty Again, the word turnkey covers everything.
Speaker 10: We have a really.
Speaker 1: Top notch IPX ten thirty one company. That's their name,
Speaker 1: outstanding outstanding people.
Speaker 3: So give me an example if you can of a
Speaker 3: person who started out with one house and where they
Speaker 3: are today.
Speaker 4: One of your best stories if you have one.
Speaker 1: Sure, sure, great, great, great great. A couple they were
Speaker 1: in their fifties when they started and started out with
Speaker 1: one property, said Barry, this is something else, and within
Speaker 1: six months they purchased three more.
Speaker 10: Okay, now this was four years ago.
Speaker 1: They now are selling those three properties here in Colorado.
Speaker 1: Colorado Springs was once a hot spot. Right, it priced
Speaker 1: itself out, which is success.
Speaker 4: And you counsel them when that happens, but counsel.
Speaker 1: Them in it.
Speaker 3: But that was a great area, and what happened.
Speaker 1: They have sold one of the properties already and buying
Speaker 1: two in one of our hot spots. And then they
Speaker 1: have two more properties that they'll be listing when the
Speaker 1: tenants leases up. Okay, one of them's up in four months,
Speaker 1: one of them's up in eight months. They'll sell those
Speaker 1: properties and each of those properties in Colorado Springs will
Speaker 1: buy two or three new properties in the hot spots city.
Speaker 1: They're going for a retirement package. So they'll have over
Speaker 1: fifteen thousand of cash flow in the next eight years
Speaker 1: and we're on track for that eight years from.
Speaker 3: Now, fifteen thousand a month cash flow and equity.
Speaker 1: Of what equity will be in their case, about two
Speaker 1: and a half million. Wow, and they're doing it. They
Speaker 1: started with one property. That's the only out of pocket
Speaker 1: money that they really had to do. Then they said,
Speaker 1: wait a minute, this is gaining such equity. Let's sell
Speaker 1: one and buy two and we'll do that.
Speaker 3: You know, people, here's your chance, because I know you
Speaker 3: hear this advertised a lot and Brownie does some ass
Speaker 3: for it.
Speaker 4: Michael brown he's a believer. But here's the chance.
Speaker 3: To talk to talk to Barry and ask him questions,
Speaker 3: maybe things I haven't thought of. We already answered that
Speaker 3: and that, and then how about okay, how do you
Speaker 3: project returns? How do people project the return? I mean,
Speaker 3: is it accurate or is it guesswork or what? How
Speaker 3: do you do that?
Speaker 10: Well, we get asked that question a lot.
Speaker 1: My first one word answer is always conservatively, but the
Speaker 1: second word is even more important, correctly, heavy duty research
Speaker 1: over fifty five economic advantage points to do the calculus,
Speaker 1: bring it all together, I mean, minute little things so
Speaker 1: that we could find out is that city in which
Speaker 1: the property is located going to have a strong economy
Speaker 1: at least three years from now? That is difficult, difficult research.
Speaker 4: How do you go about researching that kind of stuff?
Speaker 1: Well, again, we get asked that so much. I don't
Speaker 1: want it to be a flip and answer, but very
Speaker 1: very carefully and thoroughly, and it takes a lot of time.
Speaker 10: We have and it keeps growing.
Speaker 1: It's more than fifty five economic vantage points. We're probably
Speaker 1: close to seventy if I were to add all of
Speaker 1: those that we added just in the last five years.
Speaker 1: Because of technology, we get more and more data. But Tom,
Speaker 1: it's everything you know. One key word though, is jobs.
Speaker 1: What what jobs are being created? And what industries and
Speaker 1: are those industries.
Speaker 10: Permanent?
Speaker 1: Is it going to be a long time gain? And
Speaker 1: then we match this So now we're doing this for
Speaker 1: sixty different cities who already are the top sixty cities
Speaker 1: in real estate terms. So we're looking for the top five, six,
Speaker 1: seven eight cities in the country that have the magic
Speaker 1: called a good economy for minimum the next three years.
Speaker 4: All right, here's another question.
Speaker 3: But what happens Tom when there's a recession? Does he
Speaker 3: just throw up his hands? You know, what does happen?
Speaker 3: I mean we I don't know we'll ever have a
Speaker 3: recession like we had in the mid.
Speaker 1: Uh two thousand and eight and onward.
Speaker 3: What do you think I mean, well, you must have
Speaker 3: given recession a thought.
Speaker 10: Oh we went through that recession.
Speaker 3: Wait wait wait you were operating through that recession. Okay,
Speaker 3: did people go flat? What happened?
Speaker 1: No? No, we had we had all kinds of money available
Speaker 1: from our customers that they had. I'm trying to be
Speaker 1: brief here. The many customers gave us access to their
Speaker 1: bank accounts so we could get people in line to
Speaker 1: buy such hot properties in these hot markets. Okay, we
Speaker 1: would pay college kids to stand in line the night
Speaker 1: before so we could get you know, the first properties.
Speaker 1: They were on a first come, first serve basis. So
Speaker 1: when we saw the recession coming, what we did was
Speaker 1: pulled back.
Speaker 10: All that money.
Speaker 1: We had some earnest money deposits out, We got every
Speaker 1: single one of them back. We saw it coming, we
Speaker 1: did not know it was going to be as bad
Speaker 1: as it was. We stopped buying properties and we pulled back.
Speaker 1: And then and then the people who had properties we
Speaker 1: said early on, get out.
Speaker 10: Now we have research.
Speaker 3: And I was saying, I mean, I'm not disputing what
Speaker 3: you're saying, but a lot of I was told, a
Speaker 3: lot of rich people call a recession buying opportunity a
Speaker 3: good buying operation. You said, but you didn't buy any
Speaker 3: more properties.
Speaker 1: That's for all of our then customers. Okay, Well, at
Speaker 1: that time we really had under one hundred customers.
Speaker 3: Okay. In other words, they were where they were in
Speaker 3: the properties they were in, and they wrote it. But
Speaker 3: certainly a recession is a buying opportunity. For God's sake,
Speaker 3: you could have bought What are you kidding me? I
Speaker 3: mean I bought. Now. I don't want to get into details,
Speaker 3: but I bought a house in a recession. And that's
Speaker 3: what you want. After the correction, you go buy.
Speaker 1: And I'll say it very openly. We make the most
Speaker 1: money in real estate when you buy.
Speaker 10: Of course you do, so we gotta buy right now.
Speaker 1: In a recession, we were doing every case when you buy,
Speaker 1: every case, it's when you buy. We were doing the data, Tom,
Speaker 1: and it would say, okay, is the price in the
Speaker 1: next six months, is the price of those properties going
Speaker 1: to be down by five, ten, fifteen or twenty percent? Well, then,
Speaker 1: and then people would make up their mind and they'd say,
Speaker 1: when's the right time to buy? And that stage, with
Speaker 1: that data, we'd say, we don't know, but it's going
Speaker 1: to be lower. So how low is it going to go?
Speaker 1: And that recession proved to be very low. And then
Speaker 1: we did reach a point where people said, but we
Speaker 1: don't know how low it's going to go, let's wait
Speaker 1: a little while, and they did wait until about twenty ten,
Speaker 1: still picked up great deals.
Speaker 3: Then gotcha. I'm Tom Martine. We love talking about real estate.
Speaker 3: That's one of the great things. But seriously, I want
Speaker 3: you to put them to the test and ask them
Speaker 3: any question you want then, and don't forget this weekend,
Speaker 3: He'll be at in the DTC. Have you picked a
Speaker 3: location and you're waiting.
Speaker 1: We have two locations. We decide by how many attend.
Speaker 3: Okay, but it's gonna be DT see my Biggest Return
Speaker 3: dot com free, Just sign up please. He wants to
Speaker 3: know how many are there so he knows what size
Speaker 3: room to get.
Speaker 4: And then of course you'll know.
Speaker 3: You're gonna let them know by email or they're gonna
Speaker 3: check on my Biggest Return dot com or what were
Speaker 3: you gonna get?
Speaker 1: We typically send it by email to everyone something.
Speaker 3: And then if you let me know on Friday, I'll
Speaker 3: let people know. I'll let people know for sure. Uh
Speaker 3: three all three seven to one three Talk Denverregen dot com.
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Speaker 3: Denver Region dot com. Go with a sure thing Denver's
Speaker 3: best roofer Excel Roofing dot com. You don't pay a
Speaker 3: cent until you're content. Time for an insurance checkup free,
Speaker 3: no obligation. In comparison, call Compass Insurance. Pay too much
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Speaker 3: three all three seven to seven to one help. You'll
Speaker 3: think you're his only customer when you choose Frank durand
Speaker 3: the real estate man dot Com to list your home
Speaker 3: with Remax Alliance three oh three nine two zero sixteen
Speaker 3: twenty two by Tom Martino, your troubleshooter. We have a
Speaker 3: question from Tony for a Barry. So I'm gonna go
Speaker 3: to Tony. Hey, Tony, what's happening.
Speaker 12: Yeah, I haven't heard this. I'm gonna assume the minimum
Speaker 12: buying is based on whatever piece of property has a
Speaker 12: price range within.
Speaker 3: Your budget, Okay, Barry. In other words, how do you
Speaker 3: are you asking how you select? How he selects or
Speaker 3: you would select the property?
Speaker 6: Tony, No, I'm asking how much does it cost?
Speaker 12: Get in?
Speaker 3: Okay? Yeah, we went over that. Let's do it again
Speaker 3: and stay on the line. So, Barry, if I come
Speaker 3: to you, how much I mean? It depends on the property.
Speaker 3: He says, it's about how much times that it.
Speaker 1: Depends on the property. But we're not going for the
Speaker 1: high properties, okay, because the highest return with the safe,
Speaker 1: highest return and safety, the highest safety are properties always
Speaker 1: anywhere in the country right now under four hundred and
Speaker 1: fifty thousand dollars.
Speaker 3: Okay, So the most would be four fifty the most
Speaker 3: would be which is twenty five percent down on four
Speaker 3: to fifty.
Speaker 1: Yeah, but frequently it's two fifty to three p fifty.
Speaker 1: So typically it's fifty five to eighty thousand dollars.
Speaker 3: So depending on when you leverage it, it's going to
Speaker 3: be fifty five to eighty grand down. So that would
Speaker 3: get you one property. Is that what you're asking, Tony?
Speaker 6: That's perfect. Yes, it sounds very interesting. I'll be in touch.
Speaker 1: And Tom, you brought up recession before, Yes, recession.
Speaker 10: We have the data in advance.
Speaker 1: We're not going to have eight hundred thousand dollars properties.
Speaker 1: We have the properties where over half the people in
Speaker 1: America can afford to buy them, So before recessions come,
Speaker 1: we have properties that will sell not just to other investors,
Speaker 1: but to home occupants, primary residences. Therefore, we have the
Speaker 1: safest properties anywhere in the country.
Speaker 3: So, yeah, Tony, if you've ever wanted to be in
Speaker 3: real estate, you see, this is the kind of real
Speaker 3: estate if you're going to get in to get into
Speaker 3: because it's your you don't live or die by a
Speaker 3: bunch of partners. And then you have a management company
Speaker 3: and a backup management company and a backup to the
Speaker 3: backup management company, so he and then you have the
Speaker 3: expertise of Barry Miller and his team.
Speaker 4: It's not just Barry. He's got experts that work with.
Speaker 3: Him that can take over at any time. So if
Speaker 3: he wants to take a few days off, you got somebody.
Speaker 3: And the other thing is the timing. They're always watching
Speaker 3: that market. And that's the one thing I think where
Speaker 3: people get into trouble. They get a rental, then what
Speaker 3: they don't know what to do, and they end up
Speaker 3: it's end up sometimes being a full time job. You
Speaker 3: get calls in the middle of the night sometimes and
Speaker 3: all of that. And remember these are markets that are
Speaker 3: up and coming growing. You get in right, but the
Speaker 3: management companies take care of it all. You virtually do
Speaker 3: not interact with anyone except Barry and the manager team members.
Speaker 10: Well, yeah, yeah, you're right.
Speaker 3: So I think it's fascinating and I mean, just a
Speaker 3: quick backstore. I don't like a lot of detail on this,
Speaker 3: But what gave you this idea? Did you just think
Speaker 3: there's got to be an easier way to own rentals.
Speaker 1: It's a very very quick story. I like quick too,
Speaker 1: So I'm home in my hometown Wilkesbarre, Pennsylvania, proud of
Speaker 1: a poor area. I'm there visiting with some of my
Speaker 1: best friends.
Speaker 3: Willberry sucks, man, I'm sorry it used to suck.
Speaker 10: No, no, it still sucks.
Speaker 1: Okay.
Speaker 10: Deprived there, oh, god, deprived.
Speaker 1: Not geographically, it's pretty yeah, low end. Everybody's poor there.
Speaker 1: But anyhow, I was visiting some friends, their son and
Speaker 1: his insurance company partners. We're having dinner, and they said, Barry,
Speaker 1: you're in real estate. You know something things about buyer
Speaker 1: broker and blah blah blah. You did some things nationally.
Speaker 1: We have a whole bunch of our insurance customers who
Speaker 1: have all this extra money. They want to buy properties
Speaker 1: somewhere in the United States. Are you equipped to find
Speaker 1: out where the best properties would be? And that is
Speaker 1: the genesis of the idea. I come back to Denver.
Speaker 1: I said, wait a minute, national, I am. I put
Speaker 1: buyer Brokering together. I have national networks, so why don't
Speaker 1: I see what's into this? And I put the company
Speaker 1: together in six to nine months of research. After that
Speaker 1: two thousand and three, to be precise. Really, yeah, two guys,
Speaker 1: I mean that they gave me the idea. They said
Speaker 1: they have these investors from their insurance customers.
Speaker 3: What I like worked, What I like more than anything
Speaker 3: is that you're not marking up each and every service.
Speaker 10: No, no, the interesting thing, and I thank you for.
Speaker 3: Catching it a spread on.
Speaker 1: But but we look for the lowest end of everything quality.
Speaker 1: But we shop for insurance brokers. I mean we find
Speaker 1: them that saves two hundred, four hundred, eight hundred dollars
Speaker 1: a year per property. We're always looking for what is
Speaker 1: best for the customer. That comes from my buyer broker heritage. Okay,
Speaker 1: what's best for the customer. And it's working, and we
Speaker 1: do find the customer doesn't have to pay us extra fees.
Speaker 3: But and you're actively researching all of that based on
Speaker 3: all the relationship and original commission. That's it.
Speaker 10: That's it.
Speaker 4: No added charges, no hou okay.
Speaker 1: Okay, there's one okay, one two hundred and fifty dollars
Speaker 1: a year per property. Optional. We will oversee the manager.
Speaker 1: You give the property manager permission to call us at
Speaker 1: midnight if there's a problem with the property, and we'll
Speaker 1: send you a few extra economic reports on your property.
Speaker 3: Okay, So you could even forego dealing even with the manager.
Speaker 1: Up to five hundred dollars per month if it's a
Speaker 1: five hundred dollars issue. If it's higher than five hundred,
Speaker 1: we want the owner to know about it. Otherwise we'll
Speaker 1: take you.
Speaker 3: For two hundred and fifty a year. A year, you
Speaker 3: will deal with the manager and then if it's over
Speaker 3: five hundred dollars in an in an obligation.
Speaker 10: We cannot say yes or no.
Speaker 3: Oh man, this is really you really gave this a lot.
Speaker 1: Of oh yeah, a lot of thun.
Speaker 3: And and so, and you have a longevity plan and
Speaker 3: a succession plan.
Speaker 1: We have a succession plan. We have people coming in
Speaker 1: all younger than I am, et cetera. And I've had
Speaker 1: to do that because yes, smart.
Speaker 3: And so and and what about the investor who is investing?
Speaker 3: I mean really, who is? Do you have any younger
Speaker 3: people investing?
Speaker 1: Yes, we are starting on the younger side. It is happening.
Speaker 1: But it didn't happen initially, okay, but through social media
Speaker 1: activities we're getting the word out. And by the way,
Speaker 1: the biggest group of younger people we have right now
Speaker 1: children of our customers. They're in their twenties and thirties,
Speaker 1: and mom and dad are saying, hey, we're doing this
Speaker 1: and the kids saying, you're doing really.
Speaker 10: Well, how do we get in?
Speaker 1: And they're helping their children come in and we help
Speaker 1: them with typically with their four oh one cases where
Speaker 1: they're getting most of their cash for their down payment,
Speaker 1: not from mom and dad.
Speaker 3: By the way, if you have any questions, you can
Speaker 3: give us a call, or you can text me.
Speaker 4: Remember my text number.
Speaker 3: I have the the iHeart short code.
Speaker 4: Five seven seven thret nine.
Speaker 3: Or you can go directly to my personal Google which
Speaker 3: is forwarded to my cell phone for texting seven four
Speaker 3: seven nine nine nine fifty two eighty. I love talking
Speaker 3: about this stuff. Well, we'll talk about anything you want.
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Speaker 3: good people. Also Genesis Total Exteriors the new aligned siding
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Speaker 3: You'll think you're his only customer when you choose Frank
Speaker 3: durand the real estate man dot com to list your
Speaker 3: home with Remax Alliance three oh three nine two zero
Speaker 3: sixteen twenty two. Hi Tom Martino, your troubleshooter. Dennis has
Speaker 3: a question for Barry Miller. We're talking to about Vestera turnkey,
Speaker 3: and then we have Catherine who wants to talk about moving.
Speaker 3: She's working with Bow. Dennis, go ahead, what's going on? Dennis?
Speaker 11: Sure?
Speaker 6: I had a question for Barry.
Speaker 12: Are you allowed to use funds form a heelock as
Speaker 12: a down payment?
Speaker 1: Yes, and it's so good many of our customers have
Speaker 1: done that.
Speaker 12: Dennis, Okay, all right, great, thank you very much.
Speaker 3: Yeah. Now, he locks, by the way, by their nature,
Speaker 3: is secured by another property and this double secure, said.
Speaker 4: I mean for the bank.
Speaker 3: I mean the bank doesn't care, but yeah, he locks
Speaker 3: can be used. In fact, a lot of cash sources
Speaker 3: you might have. There is a legal way to do
Speaker 3: it through retirement. You got to consult your people and
Speaker 3: we're coming up with all kinds of interesting things. I say, well,
Speaker 3: when I heard about this plan, I thought, you know, Barry,
Speaker 3: I got to get.
Speaker 4: In on this.
Speaker 3: And and I I'm thinking of to own more property
Speaker 3: and I'm not going to give details, but to own
Speaker 3: way more property with this program and to require smaller
Speaker 3: investments might be where people pull money and and that
Speaker 3: might be something interesting to get involved in the future.
Speaker 3: But that's for the future.
Speaker 1: The word fractional is and it don't be fractional, you
Speaker 1: realize that, but fractional is another way.
Speaker 10: Oh oh yeah, people, you.
Speaker 3: And a friend can go in there, right, you can
Speaker 3: do that on your own. You're absolutely right, you you
Speaker 3: and a friend, or you have to do it.
Speaker 1: On their own.
Speaker 4: Yeah, of course, yeah.
Speaker 3: Yeah. So uh, let's talk to Catherine.
Speaker 4: Catherine, what's happening.
Speaker 2: But I've been in contact with it with steputy Go
Speaker 2: and there.
Speaker 14: Yes, I am here Tom still.
Speaker 4: Bri When was Catherine? What was this about?
Speaker 14: Called last Friday?
Speaker 3: Oh yeah, is it bout this movie? This moving company sucks?
Speaker 3: I hope you have some good news.
Speaker 14: No Bo, Unfortunately, thanks for calling in, Katherine.
Speaker 13: I do not I called the tip Top Moving Company
Speaker 13: four times.
Speaker 14: I talked, tried to reach out to.
Speaker 13: The manager you've been dealinglyan with Brandon Johnson. I even
Speaker 13: kind of fibbed a little bit and say it and
Speaker 13: said I was someone else, just to get him to
Speaker 13: respond to me, Catherine.
Speaker 14: He just will not respond.
Speaker 3: Where are they located? Is it called tip top?
Speaker 13: It's called actually top tier moving Company's So, Catherine, this
Speaker 13: is what I did. I sent you an email this morning.
Speaker 13: I called this morning and I poised myself as a
Speaker 13: customer so I could get a quote from them and
Speaker 13: get their address.
Speaker 3: So I got wait, wait, wait, they got four grand.
Speaker 14: Well, Tom, I can't get him to call. They won't.
Speaker 14: They just absolutely will not call me back.
Speaker 13: And she did an ach wire transfer, and that's what
Speaker 13: they wanted to do with my quote. They wanted me
Speaker 13: to send the money via an acach.
Speaker 3: Crop upfront before before you get a bid or.
Speaker 13: What yeah, upfront, David, If you send it up front,
Speaker 13: they knock off another like twenty five percent.
Speaker 3: But this is before you even get your bid.
Speaker 14: Before he yes, before you get the bid, and.
Speaker 3: They want money up front before you get a bid.
Speaker 14: They gave him a propect.
Speaker 3: Listen, I want people to start calling him the hell
Speaker 3: with this.
Speaker 14: It's right.
Speaker 13: I have a phone number I want our listeners to
Speaker 13: call as a scam from the from the get. I mean,
Speaker 13: this is just a dirty scam what they did to
Speaker 13: this lady.
Speaker 3: Are they located in Florida?
Speaker 13: Of course they're located in I got the address Lake Worth, Florida,
Speaker 13: of course there.
Speaker 3: I just can't believe how many bad movers are in Florida.
Speaker 3: What's their phone number?
Speaker 14: Phone number is.
Speaker 13: The manager's direct number that Catherine's been working with.
Speaker 14: His name is Brandon. It's very code five six '.
Speaker 13: One four five zero five one zero, and then the
Speaker 13: corporate number two.
Speaker 1: Can I do that?
Speaker 4: That's the corporate number.
Speaker 13: Corporate number is eight eight eight six eight three three
Speaker 13: nine six three.
Speaker 14: Top tier moving companies. Stay away from them.
Speaker 3: Yeah, we're gonna talk about them.
Speaker 4: We're gonna talk about them.
Speaker 3: Coming up. We'll also have more about this weekend ten
Speaker 3: in the morning. If you want to sign up for
Speaker 3: the seminar, it's my biggest return dot com. We have
Speaker 3: more coming up on the Troubleshooter show. Go with a
Speaker 3: sure thing Denver's best roofer Excel Roofing dot com. You
Speaker 3: don't pay a cent until you're content. Time for an
Speaker 3: insurance check up free no obligation comparison call Compass Insurance
Speaker 3: paying too much your coverage at dozens of insurance companies
Speaker 3: find out now three oh three seven seven to one help.
Speaker 3: You'll think you're his only customer when you choose Frank
Speaker 3: durand the real estate Man dot com to list your
Speaker 3: home with Remax Alliance three oh three nine zero sixteen
Speaker 3: twenty two. Yeah, Ripped News need advice, so you don't have.
Speaker 2: Come running as fast as we can.
Speaker 3: Shooter's gonna help coming.
Speaker 5: Man Dix is the Troubleshooter Show. Now, Tom Martino, Hi.
Speaker 3: Tom Martino here, Welcome to the show. Three oh three
Speaker 3: seven one three talk seven one three eight two five
Speaker 3: five Wow. A lot to talk about. I want to
Speaker 3: first go to war as we call it, with a
Speaker 3: company called Top Tier Moving. Then I want to talk
Speaker 3: about this upcoming seminar this weekend with Barry Millery. You
Speaker 3: can find out all about Vesta Vestera Turnkey.
Speaker 4: My biggest return.
Speaker 3: Dot com is that website to sign up for this
Speaker 3: weekend ten in the morning, and then I want to talk.
Speaker 3: I want to give you an update on FedEx. It's
Speaker 3: the Oh my god, It's the most unbelievable thing. Okay, Catherine,
Speaker 3: you first, Catherine, this company truly stole your money, basically.
Speaker 3: And when Bo called, posing as a customer top Tier Moving,
Speaker 3: they said, before they can now this is a new
Speaker 3: twist on a scan, they said, before they can even
Speaker 3: give you an estimate, you have to make a deposit.
Speaker 3: And what happens if you don't like the estimate. Both
Speaker 3: Katherine and Bo were told, well, that's okay, Well you
Speaker 3: can get your money back. So Katherine made a four
Speaker 3: thousand dollars deposit and she didn't get her money back.
Speaker 2: And I got it in writing from him in an
Speaker 2: email that I would have a full, full refund and
Speaker 2: I paid extra to get that in writing.
Speaker 3: Now, Bo, did you see if Top Tier has a
Speaker 3: has a registered agent here in Colorado?
Speaker 14: No, Tom, I have not. I can check that this afternoon.
Speaker 13: But I thought Catherine can at least call the district
Speaker 13: attorney in Palm Beach, Florida County to alert them to this.
Speaker 13: It's not gonna help her get her money back, but
Speaker 13: you know, the district attorney in Florida needs to be
Speaker 13: aware of this business practice.
Speaker 3: Well, of course, of course, but Florida is doing very little.
Speaker 4: They have so many ripoffs.
Speaker 3: I'm going to search this database to see if they
Speaker 3: haven't a Colorado person that she can take to court.
Speaker 3: The four grand is under the seventy five.
Speaker 14: Hundred, Catherine, how did you?
Speaker 3: And no results?
Speaker 4: They're not here, no results in a.
Speaker 9: Hotel right now and all my stuff.
Speaker 2: Is in pod the odea.
Speaker 4: Yeah, that's that's not a bad system.
Speaker 3: By the way, let's give out some numbers people. We
Speaker 3: really need your help. We do make we do get results.
Speaker 13: We need them that We need our listeners to call
Speaker 13: Top Tier Moving company Brandon John and I'd like everyone
Speaker 13: to just give a call and maybe you'll get so
Speaker 13: inundated with calls they may relinquish this money to Catherine.
Speaker 14: So can I give out the number again?
Speaker 3: Yeah, I'm going to do that right now. So top Tier,
Speaker 3: there's three numbers we found. Top Tier Moving took four
Speaker 3: grand and did nothing. Their mode of operandi, their motives
Speaker 3: operendi is where they take money up front before they
Speaker 3: even give you an estimate, and then they keep the
Speaker 3: money they belong on the sleeves. Brigade Top Tier Moving
Speaker 3: and here's the deal. The numbers. I want you to
Speaker 3: look at. Let me just make sure I have them. Okay,
Speaker 3: First of all, there's a manager. When you call, please
Speaker 3: be courteous, but tell them on no certain terms. You're
Speaker 3: going to spread it around on the internet. And then,
Speaker 3: of course make as many reviews as you can based
Speaker 3: on what you heard. Don't lie of it in the reviews.
Speaker 3: Tell them you heard about them, and you need to
Speaker 3: pass it on. They allow you to do that in
Speaker 3: a review. So here's the man five six one four
Speaker 3: five zero fifty one forty five six one four five
Speaker 3: zero fifty one forty. Let me know when you call
Speaker 3: on what they say? What is his name? The manager,
Speaker 3: Brandon Johnson. Is that the number Brandon's number? Right?
Speaker 13: Yes, that's his direct number, Tom Brandon.
Speaker 4: Okay, Now Brandon is the one she talked to.
Speaker 13: Yes, she'say, he's He's the person to Catherin's been.
Speaker 3: I want to give that one more time. Five six
Speaker 3: one four five zero fifty one forty. Then we have
Speaker 3: a corporate office. Two corporate numbers. One's actually listed with
Speaker 3: the dot and that number is five six one three
Speaker 3: four five zero five three one five six one three
Speaker 3: four five zero five three one. Now we have what
Speaker 3: I call a marketing number. Okay, and that is eight
Speaker 3: eight eight eight six three thirty nine sixty three.
Speaker 14: It's six eighty three.
Speaker 3: Tom okay, hold on, let me do it again. Let
Speaker 3: me do it again then, And that one is I'm
Speaker 3: going to put it down here. I'm sorry, Okay, tell
Speaker 3: me where I went wrong on that one, please go ahead.
Speaker 13: Eight eight eight six eight three yeah, three nine six three.
Speaker 3: Yes, exactly what I have here.
Speaker 4: Maybe I didn't say it right.
Speaker 3: I'm sorry eight eight eight six eight three. Customer service now,
Speaker 3: that's customer service. Okay, customer yeah, okay. And and uh,
Speaker 3: please people call and keep calling and let them know
Speaker 3: we need to get money back. We cannot allow the
Speaker 3: row people and steal from people. Please please please, Top
Speaker 3: tier Brandon is five six one four five zero fifty
Speaker 3: one forty corporate five six one three four five zero
Speaker 3: five three one and customer service eight eight eight six
Speaker 3: eight three thirty nine sixty three. Oh man, that.
Speaker 2: Is four thousand and ninety eight dollary.
Speaker 4: Yep, we got you, Catherine.
Speaker 7: Let us know.
Speaker 3: If you hear anything people, please call, let us know
Speaker 3: what they say. I think this is a valuable service
Speaker 3: we provide. Let me explain this. I did it once before.
Speaker 3: It's a valuable service because do you know how much
Speaker 3: people spend trying to get consumers to do reviews. Think
Speaker 3: about getting a live review on the phone. They call
Speaker 3: you and let you know what they think of you.
Speaker 3: I think it's invaluable, and we're doing it free of
Speaker 3: charge for the company. So I'm not asking you to harass,
Speaker 3: but I'm asking you to call and let them know
Speaker 3: you heard about the problem and you find it unconscionable.
Speaker 4: You can use that word if you like.
Speaker 3: Unconscionable that they would take money, require money upfront for
Speaker 3: just an estimate, and then not return that money for
Speaker 3: doing nothing.
Speaker 4: Now, I'm going to give the numbers one more time.
Speaker 3: Five to sixty one four five zero.
Speaker 4: Fifty one forty.
Speaker 3: That's the brand, brand and the manager. Then we have
Speaker 3: the corporate five six one three four five zero five
Speaker 3: three one and customer service eight eight eight six '
Speaker 3: eight three thirty nine sixty three.
Speaker 4: Let me know what happens, okay.
Speaker 3: All right, So we talked about vesteria, and I'm going
Speaker 3: to go back to that real quick, and I'll take
Speaker 3: any and all of your call and questions. I do
Speaker 3: have some texts I want to get to on it,
Speaker 3: and let's go to that text. Okay, do these properties
Speaker 3: ever say vacant?
Speaker 4: What happens?
Speaker 3: Did they do? Am I responsible for those months where
Speaker 3: they said vacant?
Speaker 1: Yes, you would be responsible. However, in the last five years,
Speaker 1: we've only had two go beyond a five to six
Speaker 1: week period of vacancy. Only two, only two out of
Speaker 1: over one hundred My goodness. Because these are carefully chosen properties,
Speaker 1: they're not random. We talk to the property managers ahead
Speaker 1: of time. We go to you know, well, we know
Speaker 1: that as a high interest level, we know that we
Speaker 1: have two rental pools of people who want that area,
Speaker 1: at least two rental pools at least two who are
Speaker 1: going to want that area. So typically typically it's rented
Speaker 1: before your first MORTGAGEES has to be paid, and then
Speaker 1: the tenant is paying your first mortgage. We also are
Speaker 1: looking for a positive cash flow that happens over ninety
Speaker 1: five percent of the time, positive cash flow from the
Speaker 1: first month.
Speaker 7: Wow.
Speaker 3: Okay, so you heard it, and if you have any questions,
Speaker 3: we urge you to call three oh three seven one
Speaker 3: three talks seven one three eight two five five excel
Speaker 3: roofing dot Com as an excellent exel the people that
Speaker 3: work in my house. In fact, I had them air
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Speaker 3: roofing dot com, including repairs excel roofing dot com. Go
Speaker 3: with a sure thing Denver's best roofer excel Roofing dot com.
Speaker 3: You don't pay a cent until you're content. Time for
Speaker 3: an insurance check up free, no obligation. In comparison, call
Speaker 3: Compass Insurance paying too much your coverage at dozens of
Speaker 3: insurance companies find out now three all three seven seven
Speaker 3: to one help. You'll think you're his only customer when
Speaker 3: you choose Frank durand the real estate Man dot com
Speaker 3: to list your home with Remax Alliance three all three
Speaker 3: nine two zero sixteen twenty two. Hi Tom Martino here,
Speaker 3: Welcome to the show. Three oh three seven one three
Speaker 3: talks seven one three eight two five five. So Deputy
Speaker 3: d has found out a lot about this company, and
Speaker 3: I hope people have called I asked my YouTube morons
Speaker 3: to call and we found out that they had our
Speaker 3: bo uh excuse me. Deputy d found out Dmitri. He
Speaker 3: found out they had a previous company the same exact principles.
Speaker 3: What was the name of it.
Speaker 17: That company was called Vanguard Moving Service as an LLC
Speaker 17: and on the Business Better Business Bureau, I see that
Speaker 17: there dot license to move household goods was involuntarily revoked
Speaker 17: in August of twenty two.
Speaker 3: Furthermore, think about that. So they're basically put out of
Speaker 3: business by the government.
Speaker 10: And they just rebranded.
Speaker 3: Yeah, okay, and wait, I just found another hold on
Speaker 3: top tier. No, okay, keep going.
Speaker 17: According to the BBB, they had seventy nine complaints in
Speaker 17: the last three years of operation, with forty one of
Speaker 17: them being in the last twelve months.
Speaker 10: Okay, unimpressive track record.
Speaker 4: This is unbelievable.
Speaker 3: You're emailing me that I'm going to put them on
Speaker 3: the sleeves brigade. So these people are on the road
Speaker 3: again to ripping people off. Let me give the numbers.
Speaker 3: You got the manager Brandon scumbag Brandon five six one
Speaker 3: four five zero fifty one forty corporate five six one
Speaker 3: three four five zero five three one and customer service
Speaker 3: eight eight eight six eight three thirty nine sixty three.
Speaker 3: So it looks like we found another bad company. It's unfortunate,
Speaker 3: but we find companies all the time that suck. Now,
Speaker 3: I uh so, get your calls in with anything. We
Speaker 3: have a half hour left three oh three, seven to
Speaker 3: one three talk or three h three Martino three oh
Speaker 3: three six two seven eight four six six.
Speaker 4: So here's what I want to tell you, Federal Express.
Speaker 3: Let me explain this to you. So I found out
Speaker 3: where the trouble is with Federal Express. Seriously, it's FedEx Ground,
Speaker 3: FedEx Ground specifically, and I did a lot of re
Speaker 3: search on this to find that out. So FedEx, you
Speaker 3: know that sends envelopes and stuff. To be fair. As
Speaker 3: much as I hate this company, they do a good job. Okay.
Speaker 4: You know, you go to a business, you get.
Speaker 3: A signature, Well you know that stuff's good. Okay. FedEx Ground,
Speaker 3: which tried to compete with ups, Amazon and the rest,
Speaker 3: they suck, suck, suck, suck suck more. Here's why the
Speaker 3: company was restructured, and they decided to use all vendors,
Speaker 3: all subcontractors for FedEx Ground. So when you hire FedEx ground.
Speaker 3: You're not hiring FedEx round, You're hiring a bunch of
Speaker 3: shlock amateurs, and they laid off a bunch of people
Speaker 3: for that right, So what you have is FedEx trying
Speaker 3: to go cheap with the subcontractors. I followed a subcontractor
Speaker 3: the other day, and the reason I followed him is
Speaker 3: because they kept saying they tried to deliver to me
Speaker 3: when they never came to my house. I would get
Speaker 3: these notices by email or text. We attempted to deliver
Speaker 3: your package and you weren't home. So that's it. I
Speaker 3: found out from an insider that they're paid every time
Speaker 3: they stop at a house, whether someone's home or not,
Speaker 3: for every stop they make. Well, guess what, they were
Speaker 3: never stopping at my house. In fact, they weren't even
Speaker 3: coming into the community my front gate.
Speaker 4: Save your comments.
Speaker 3: I live in a gated community and they never came
Speaker 3: through the gate when they said I wasn't home, Nor
Speaker 3: did my ring doorbell show anybody in case they snuck through.
Speaker 3: Here's the bottom line. They lied, not once, not twice,
Speaker 3: not three times. Before times they lied. I was waiting
Speaker 3: for them, and I decided, you know what, I left
Speaker 3: my daughter home.
Speaker 4: I had to go get my laptop at the other house.
Speaker 3: So I drive out of my gate and I see
Speaker 3: a FedEx truck literally parked across the street. So I
Speaker 3: sat and was watched for about forty five minutes. They
Speaker 3: sat there. Then I saw the guy drive through a
Speaker 3: neighborhood adjacent to mine, and he would go slowly. At
Speaker 3: a house, he'd look at the front door, like take
Speaker 3: a peek, and keep going. He did that about three
Speaker 3: or four times, and then he took off. I got
Speaker 3: a notice that I wasn't home that day. Again, he
Speaker 3: never went to my house. In fact, I'll bet you
Speaker 3: those other houses where he slowed down he was claiming
Speaker 3: he made an attempt. So I got so pissed off.
Speaker 3: I notified the ship or the seller, and I notified FedEx.
Speaker 3: I want to pick it up at a FedEx store.
Speaker 3: I would go to this FedEx store loaded for bear,
Speaker 3: but then I realized, wait a minute, it's not even
Speaker 3: the same division. They are such nice people there, And
Speaker 3: I said to the guy, may I ask you something.
Speaker 4: Do you ever get complaints?
Speaker 3: He said yes, and I said, what are you talking about?
Speaker 3: He said, you tried to get this at home, right,
Speaker 3: And I said yeah, And he said and they said,
Speaker 3: you weren't home right now. This is the clerk at
Speaker 3: FedEx and I said, that's true, and he said happens
Speaker 3: all the time. So people come here to pick up
Speaker 3: the package and they're pissed off. I said, what happened
Speaker 3: to FedEx? He said, nothing happened to the main FedEx.
Speaker 3: But FedEx Ground are a bunch of subcontractors. We're all
Speaker 3: pissed that they're giving us a bad name, so don't
Speaker 3: use FedEx Ground. How about that they suck? I mean
Speaker 3: they're worse. They worse than suck. If they did a
Speaker 3: bad delivery, that would be sucking. But doing no delivery
Speaker 3: and claiming they attempted to make a delivery, that's lying, thieving,
Speaker 3: disgusting pieces of garbage. Please snip this from my video
Speaker 3: and send it out. You have my permission. Please let
Speaker 3: people know FedEx Ground sucks.
Speaker 4: That's my story about FedEx.
Speaker 3: Now let's talk about something that does work. STERI Turnkey.
Speaker 3: You know, I have a lot of sponsors, and I
Speaker 3: like a lot of sponsors.
Speaker 4: I really do, because I.
Speaker 3: Check them out. Not all of them, though, do I
Speaker 3: want to get involved with necessarily. I'm not up for it.
Speaker 3: I did a fiction indeestenuity by the way, I really
Speaker 3: did okay, and that's touted by a few of my sponsors.
Speaker 4: I also have gotten you know, I use.
Speaker 3: Fix it to honest to god, fix at twenty four
Speaker 3: to seven plumb line. I've used all of these people, right,
Speaker 3: and there are some I don't use, but I love
Speaker 3: them because I've checked them out. I've used excel roofing
Speaker 3: many times. One clear choice to girl Highers, let me
Speaker 3: think one I haven't used. My God, there must be
Speaker 3: clients I haven't used, right, but Barry I haven't used yet,
Speaker 3: but I'm going to. I'm getting involved. I'm telling you
Speaker 3: that straight up. I'm not kidding. By the way, I'm
Speaker 3: doing it in a very creative way. I want multiple, multiple,
Speaker 3: multiple properties. I like the way they're doing it. And
Speaker 3: they have a meeting or a seminar this Saturday in
Speaker 3: the Tech Center. So why don't you take this down
Speaker 3: and look it up and sign up my Biggest return
Speaker 3: dot com? My biggest return dot Com. Now we have
Speaker 3: more coming up with questions. Some people have questions about it,
Speaker 3: like the average lease where you go for loans, and
Speaker 3: these are practical questions. So let's talk about that and more,
Speaker 3: And what are the rates on these loans? Doesn't that
Speaker 3: make it difficult to make money? Blah blah blah. More
Speaker 3: on that coming up. Go with a sure thing Denver's
Speaker 3: Best roofer Excel Roofing dot com. You don't pay a
Speaker 3: cent until you're content. Time for an insurance check up free,
Speaker 3: no obligation. In comparison, call Compass Insurance paying too much
Speaker 3: your coverage at dozens of insurance companies find out now
Speaker 3: three o three seven to seven to one. Help. You'll
Speaker 3: think you're his only customer when you choose Frank durand
Speaker 3: the real estate Man dot com to list your home
Speaker 3: with Remax Alliance three three nine to zero sixteen twenty two.
Speaker 3: Hi Tom Martino here three oh three seven one three
Speaker 3: talks seven one three eight two five five. Deputy bo,
Speaker 3: you have another follow up, sir.
Speaker 14: Yes, this is from Patricia. She called on August twenty
Speaker 14: third to twelve o'clock hour.
Speaker 13: She had a big issue with Vivent Security right.
Speaker 3: Or vivid Yeah? Huh? And what was the issue?
Speaker 13: So the issue was she was she lived in Eaton, Colorado.
Speaker 13: She was moving I believe to Greeley.
Speaker 3: Oh. She wanted to take her stuff.
Speaker 13: That's right, took her stuff and and for her to
Speaker 13: move to a different location. That Vivent promised her a
Speaker 13: three hundred dollars credit to do this, so Tom she
Speaker 13: never got the credit. So and she what she wasn't
Speaker 13: paying the bill. She just want hope, she hoped, she
Speaker 13: was hoping they had to apply this three hundred dollar credit.
Speaker 13: So they didn't apply the credit, and then they turned
Speaker 13: her over to legal. They turned her over to a
Speaker 13: collection attorney. So she was calling and calling. So I called,
Speaker 13: I got a hold.
Speaker 3: Did she ever have it installed though in the new place?
Speaker 14: Yes, she did. She was using it.
Speaker 13: That's why they turned her over for collection, because she
Speaker 13: wasn't paying.
Speaker 3: The bill and because she was promised to credit.
Speaker 13: Right, she was hoping to use the promise three hundred
Speaker 13: dollars credit. So after making like multiple calls and getting
Speaker 13: hold of their public relations people, she just this was
Speaker 13: back in August. They finally got reached back to me
Speaker 13: the other day into her they're giving her her three
Speaker 13: hundred dollars credit and they're taking.
Speaker 14: Her off collections. So this worked out good.
Speaker 4: Oh man, hold on, I'll get to.
Speaker 14: Use because of the involvement of the Troubleshooter show.
Speaker 3: Yeah, view, I get to all my deputies, I get
Speaker 3: to use my or twice in a day. I'm not
Speaker 3: sure if I can go blind, but here in there
Speaker 3: we go anyway, both thanks a lot, man, we do
Speaker 3: appreciate that.
Speaker 14: You're welcome.
Speaker 3: I'll think, man, I have a question here on the
Speaker 3: average lease. I think what they mean is is it
Speaker 3: a year, six months, three years, two years? What what
Speaker 3: have your people been doing on leases?
Speaker 10: Seldom is it less than a year?
Speaker 1: Okay, Usually it's a one to two year lease, usually
Speaker 1: one year, and again we do it's our intent and
Speaker 1: again we match this over ninety five percent of the
Speaker 1: time that the first year it'll be positive cash flow.
Speaker 3: So but how do you do that? That leads into
Speaker 3: my next question? What about the rates?
Speaker 1: Yeah?
Speaker 10: The rates? What are the rates?
Speaker 1: Well, twenty five percent down par means no upfront points
Speaker 1: right now, that's at seven and one eighth. The highest
Speaker 1: we have anybody pay is seven and a half. However,
Speaker 1: that was the quoted rate. Almost all of the sellers.
Speaker 1: Now we get good buyer agents who know how to
Speaker 1: negotiate with the seller agent sellers. Almost all of our
Speaker 1: buyers have had a rate at seven and one eighth
Speaker 1: or below because the sellers will pay one point for
Speaker 1: down payment. So now another item here is you get
Speaker 1: an interest rate, lowering interest rate if you put thirty
Speaker 1: percent down, and you get a bigger chunk lower interest
Speaker 1: rate if you put forty percent down. So a lot
Speaker 1: of our second, third, and fourth time buyers who are
Speaker 1: buying from their ten to thirty one exchange money are
Speaker 1: putting thirty and forty percent down and they're as low
Speaker 1: as six and one eighth sixth and one eighth percent interest.
Speaker 1: So we watch that all. It's all part of it.
Speaker 1: We have lenders, And where do you go for lends? Yeah?
Speaker 1: Where do we have two lenders here in the metro area.
Speaker 1: We shop them. Our lender rule by the way to town.
Speaker 3: They'll loan out of state.
Speaker 1: They have to work in all fifty states. But our
Speaker 1: rule for lenders for our quality high standards is twenty twenty.
Speaker 1: Just think of twenty twenty vision twenty percent lowest cost,
Speaker 1: lowest rate, and twenty percent highest service. So we have
Speaker 1: twenty twenty lenders.
Speaker 3: Do you like do the lenders like when you're involved?
Speaker 3: Do they like when they're a client of yours. Do
Speaker 3: they know about the program?
Speaker 1: Oh, they love it because they know that we have
Speaker 1: prequalified the consumer before the consumer ever even calls them
Speaker 1: to apply for the loan.
Speaker 3: Have you ever had friends going together on one?
Speaker 1: I have?
Speaker 3: Okay, Like you can't pull together to strangers, but friends
Speaker 3: can come to you and say, I want to be
Speaker 3: pooled with this person, okay. And the reason for that
Speaker 3: is the securities laws say when somebody else pulls your money,
Speaker 3: it becomes a security security.
Speaker 1: So we cannot mention it. You can consumers mention it
Speaker 1: to us. That's okay. We can listen, but we cannot
Speaker 1: tout that or mention it right.
Speaker 3: Three oh three seven to one three talk seven one
Speaker 3: three eight two five five. So the weekend Saturday morning
Speaker 3: at ten, you know, by the way, I like that.
Speaker 3: Most people do them weeknights at six or on a
Speaker 3: weekend in the evening. Why are you picking? Did you
Speaker 3: have you done this before? Where you find the morning?
Speaker 3: The mid morning?
Speaker 1: I've done seminars for forty years. Tuesday, Wednesday, Thursday nights
Speaker 1: are pretty darn good. Oh, but Saturdays are better Saturday mornings. Now,
Speaker 1: the key is keeping it full of information and ninety
Speaker 1: minutes maximum time. We do our webinars on the odd months.
Speaker 1: We only do our live seminars every four months, but
Speaker 1: we do our webinar. Is there fifty minutes okay, but
Speaker 1: it's also Saturday mornings here typically.
Speaker 3: Now, if people call you directly, you'll talk to them.
Speaker 3: I mean, they don't have to wait for one of.
Speaker 1: These, of course not they could meet with us. It
Speaker 1: starts with a conversation. A couple of our coordinators are
Speaker 1: on a short break until Wednesday afternoon. That's just tomorrow.
Speaker 1: But we could be reached at three oh three eight
Speaker 1: eight eight three seven eight eight at any time, anytime.
Speaker 1: Text this twenty four.
Speaker 3: S eight eight eight thirty seven eighty eight. And do
Speaker 3: you have any other people want to know about out
Speaker 3: of state ors? We get people listening from all over
Speaker 3: on the stream, and this comes from the iHeart thing.
Speaker 3: Do you have any people in other states? Or can
Speaker 3: they just call you? In other words, do you have
Speaker 3: offices elsewhere? Do you need them? You don't even need them?
Speaker 1: No, no, no, we don't need them. But we are
Speaker 1: opening up what we call welcome center. Best there turnkey
Speaker 1: welcome centers in other states. The first one won't be
Speaker 1: open till January or February, we're probably going to open
Speaker 1: a handful all at once just.
Speaker 3: To get other state people investing out of state. And
Speaker 3: then so you as a real estate person, you're working
Speaker 3: through licensed real estate people in that state, or are
Speaker 3: you licensed in that state or your people?
Speaker 1: We are not licensed in any state except Colorado. Okay,
Speaker 1: So but we carefully vet I built two national networks
Speaker 1: to buyer agents, and then so we select the best
Speaker 1: of the best buyer agents in that local area. They're
Speaker 1: licensed of course, and do the great job of negotiating
Speaker 1: the best deal for the buyers, and then negotiate the
Speaker 1: best deal when our customer becomes a seller.
Speaker 7: Yeah.
Speaker 3: I mean, I think that the way you describe it
Speaker 3: is as trouble free as you can get. When it
Speaker 3: comes to active rentals. Now I consider this it's it's
Speaker 3: it's legally an active investment, but it is really passive
Speaker 3: in that everything is taken care of, especially if you
Speaker 3: opt for the yearly management fee. Excuse me, not management.
Speaker 10: Fee, but the oversight.
Speaker 3: We for two fifty a year. That's so cheap per property.
Speaker 3: And does what is your average investor own one or
Speaker 3: two properties?
Speaker 1: Are three or four or one okay, good, good question.
Speaker 1: Because in the last five years we've seen that change.
Speaker 10: It's grown.
Speaker 1: It's fractionally. I mean it's about two and a half,
Speaker 1: it's approaching three.
Speaker 3: It's because they start out with one, gain equity and
Speaker 3: buy two of the ten thirty one they see.
Speaker 1: Most people say, Berry, we can start off with two
Speaker 1: or three.
Speaker 10: What do you suggest?
Speaker 1: I said, do one so you could see how it goes.
Speaker 1: But again in three to six months they're saying, Okay,
Speaker 1: we have the money, we want two more so that
Speaker 1: they could see that for sure it is as turnkey
Speaker 1: as we say it is.
Speaker 4: All right, we have more coming up. I'm Tom Martina.
Speaker 3: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 3: dot com. You don't pay a cent until you're content.
Speaker 3: Time for an insurance checkup, free no obligation comparison call
Speaker 3: Compass Insurance paying too much your coverage at dozens of
Speaker 3: insurance companies find out now three all three, seven, seven
Speaker 3: to one help. You'll think you're his only customer when
Speaker 3: you choose Frank durand the real estate Man dot com
Speaker 3: to list your home with Remax Alliance three O three
Speaker 3: nine two zero sixteen twenty two. Hi Tom Martino, your troubleshooter,
Speaker 3: finishing up with the steroturnkey dot com. It's been a pleasure.
Speaker 3: Appreciate you being here, and I want people to go
Speaker 3: to this place to at least uh find out more.
Speaker 3: My big guest return dot com. And you know you're
Speaker 3: very straightforward, Barry, I mean necessarily you don't leave anything unsaid.
Speaker 3: You can ask any question you want of him. I
Speaker 3: can't stand people who tout systems and strategies and have
Speaker 3: you ever noticed a lot of these all of these
Speaker 3: I hate to say it, but I'm just gonna say it.
Speaker 3: And they're on all kinds of radio and TV and
Speaker 3: all kinds of advertising. They're either retirement plans or their
Speaker 3: home improvements, or their health programs or their real estate programs,
Speaker 3: and they say the same thing over and over, but
Speaker 3: they never give a detail.
Speaker 1: Never.
Speaker 3: Never. I mean it's like a continual loop, you know,
Speaker 3: and then oh yeah, and I know this one person
Speaker 3: to do this and do that, and I'm going to
Speaker 3: take care of you. But never give the nitty gritty
Speaker 3: like you talk about the time people are going to spend,
Speaker 3: or the management company talk about the pricing the loans
Speaker 3: the rates, the positive cash flows, the disposal of the properties.
Speaker 3: What are you asked a lot? What? In fact, I
Speaker 3: want to ask you what do people ask when they
Speaker 3: call you? I know what they call they? What they say? Firstus?
Speaker 3: Is this for real?
Speaker 1: I know we hear it all the time. What else
Speaker 1: it's too good to be true? Is this for real?
Speaker 1: So we have to do that, but we do it
Speaker 1: with who? What, where?
Speaker 3: When?
Speaker 10: Why?
Speaker 1: And what are the ramifications to you? The consumer? Now,
Speaker 1: the consumers more than anything, say well, now we don't
Speaker 1: have a written plan. Do we have to have a
Speaker 1: written plan. The other question we could ask a lot
Speaker 1: is how much does it take to get in? Well,
Speaker 1: that question, though, leads to five more questions of you know,
Speaker 1: down payment qualifying, Hey, positive cash flow? You know that
Speaker 1: the lease at two thousand a month, three fourths of
Speaker 1: that counts as income for that buyer on that property,
Speaker 1: so they don't have to have a lot of extra income.
Speaker 1: So we get asked the finance questions a lot.
Speaker 3: All right, So remember my biggest return dot com if
Speaker 3: you want to know more. And I'm going to try
Speaker 3: to post that other video about rescuing that old lady
Speaker 3: with that elderly woman with the help of Deputy bow
Speaker 3: And though of course you should, yeah you should, and
Speaker 3: I'll get the sound up on that. So thanks for
Speaker 3: being here. I'm Tom Martino. As always, we'll be back
Speaker 3: here tomorrow three oh three Martino. You can call twenty
Speaker 3: four to seven for help, information and referrals. That's three
Speaker 3: O three six two seven eight four six six. Save
Speaker 3: all your problems for me.