WEBVTT 1 00:00:02.839 --> 00:00:07.400 The following is an Encore presentation. This show is produced 2 00:00:07.440 --> 00:00:10.000 and hosted by Mark Webber. The show is sponsored by 3 00:00:10.039 --> 00:00:12.359 G three of Parow. The views expressed in the following 4 00:00:12.400 --> 00:00:15.439 program are those at the sponsor and not necessarily the 5 00:00:15.480 --> 00:00:21.480 opinion of seven tenor or iHeartMedia. Who is Mark Webber. 6 00:00:21.960 --> 00:00:24.679 He's a self made business executive here to help you 7 00:00:24.760 --> 00:00:28.000 find your success from the New York City projects to 8 00:00:28.039 --> 00:00:31.760 the Avenue Montaigne in Paris. His global success story in 9 00:00:31.800 --> 00:00:34.719 the luxury world of fashion is inspirational. 10 00:00:34.920 --> 00:00:38.359 He's gone from clerk to CEO twice. 11 00:00:38.759 --> 00:00:42.439 Mark is classic proof that the American dream is alive. 12 00:00:42.560 --> 00:00:46.759 And well, here's your host of Always in Fashion, Mark Weber. 13 00:00:46.840 --> 00:00:49.880 Mark Weber, I thought a great deal about what I 14 00:00:49.920 --> 00:00:52.240 wanted this show to be about. I must tell you, 15 00:00:52.880 --> 00:00:55.320 I honestly didn't have a point of view until I 16 00:00:55.359 --> 00:00:58.920 went to look at buying a new car. Speaking which Hi, Jesse, 17 00:00:59.000 --> 00:00:59.920 how are you glad you're. 18 00:00:59.799 --> 00:01:01.759 Here buying a new car? You didn't tell me this one? 19 00:01:02.039 --> 00:01:05.640 Oh? Well, actually, not a car. I went into a 20 00:01:05.680 --> 00:01:09.599 store to buy a boat, no airplane. No. I went 21 00:01:09.640 --> 00:01:11.959 into a store, call it a store. I went to 22 00:01:12.000 --> 00:01:14.920 a car dealership to look for a new jeep. Now, 23 00:01:15.480 --> 00:01:17.840 it might be difficult for me to admit, but I 24 00:01:17.920 --> 00:01:22.079 have one of the original Hummers from two thousand and 25 00:01:22.079 --> 00:01:25.480 three and I keep it around just because when it 26 00:01:25.599 --> 00:01:28.599 snows out, I can trust that car. It's so high 27 00:01:28.680 --> 00:01:30.840 off the ground. The tires are bigger than you, Jesse. 28 00:01:31.480 --> 00:01:31.799 Thanks. 29 00:01:32.200 --> 00:01:34.959 Yeah, me too, They're huge. Anyway, I walked into a 30 00:01:35.000 --> 00:01:37.480 car dealership. I went into land Rover, and I have 31 00:01:37.519 --> 00:01:39.599 all these beautiful land Rovers. And I went over to 32 00:01:39.640 --> 00:01:41.799 one of the sales guys, and you know, let me 33 00:01:41.840 --> 00:01:43.799 be honest. The minute I walked in, he came over 34 00:01:43.840 --> 00:01:45.239 to me. What can I help you with him? Blah 35 00:01:45.280 --> 00:01:49.719 blah blah. And I said to him, I'm thinking about 36 00:01:49.799 --> 00:01:53.040 replacing my Hummer with one of your land Rovers. But 37 00:01:53.079 --> 00:01:56.319 I have a question for you. I'm really needed for 38 00:01:56.359 --> 00:02:01.000 the snow. Can I assume that a land will treat 39 00:02:01.000 --> 00:02:03.599 me as good as a Hummer has treated me in 40 00:02:03.640 --> 00:02:07.760 the snow? And he said to me, can I be 41 00:02:07.799 --> 00:02:12.840 honest with you? I hate that sentence in business more 42 00:02:12.840 --> 00:02:15.560 than any other sentence I can think of. Can I 43 00:02:15.639 --> 00:02:19.000 be honest with you? No lie to me, lie to me? 44 00:02:19.080 --> 00:02:22.000 What does that mean? And therein became the theme for 45 00:02:22.080 --> 00:02:26.120 tonight's show. Can I be honest with you when somebody 46 00:02:26.199 --> 00:02:29.960 says that you can't trust another word that comes out 47 00:02:29.960 --> 00:02:33.479 of their mouth. You know, in business there's nothing more 48 00:02:33.520 --> 00:02:37.319 important than respect, and respect goes both ways for you 49 00:02:37.439 --> 00:02:40.240 to your associates and from your associates to you. 50 00:02:40.800 --> 00:02:43.759 I believe that in business, in life, and correct me 51 00:02:43.840 --> 00:02:46.240 if I'm wrong or you think that you think differently. 52 00:02:46.680 --> 00:02:50.080 Doesn't respect go hand in hand with likability? 53 00:02:51.039 --> 00:02:54.280 I don't know. I don't care if I'm liked. I 54 00:02:54.319 --> 00:02:57.639 do care if i'm respected. But if you make me 55 00:02:57.719 --> 00:03:00.280 agree with that, okay, I'll agree. Why Hmmm? 56 00:03:00.960 --> 00:03:03.080 Well, I have an idea for a test or. I 57 00:03:03.120 --> 00:03:05.439 should say a game. I think our listeners really like 58 00:03:05.479 --> 00:03:07.960 a game. I found this article and it has the 59 00:03:08.080 --> 00:03:11.960 twelve phrases that will get you liked and hopefully respected 60 00:03:11.960 --> 00:03:13.800 in business, and I thought maybe we could cover some 61 00:03:13.879 --> 00:03:16.000 of them, and I'd give you each point and you 62 00:03:16.039 --> 00:03:18.639 get your view on whether they're important for likability. You 63 00:03:18.719 --> 00:03:20.520 know it's good. I like to get your perspective on it. 64 00:03:20.560 --> 00:03:23.159 What do you think, Well, let's talk respect for a second. 65 00:03:23.240 --> 00:03:25.039 If you wanted to do this, don't you think the 66 00:03:25.120 --> 00:03:27.680 respectable thing would have been to tell me in advance, 67 00:03:27.759 --> 00:03:29.759 maybe even giving me the slogans. 68 00:03:29.960 --> 00:03:31.800 No, I'm a co host and I'm allowed to come 69 00:03:31.840 --> 00:03:32.719 up with my own stuff. 70 00:03:32.960 --> 00:03:34.639 I don't have to agree to it. It'll be it'll 71 00:03:34.680 --> 00:03:34.840 be fun. 72 00:03:34.879 --> 00:03:35.680 It'll be fun, be fun. 73 00:03:36.240 --> 00:03:37.080 Are you up for this or not? 74 00:03:37.400 --> 00:03:39.039 Okay, I'll play alone. 75 00:03:39.080 --> 00:03:41.199 This is the twelve simple phrases that will make you 76 00:03:41.240 --> 00:03:44.639 more likable in business? Yeah right, okay, number one or 77 00:03:44.719 --> 00:03:46.800 number twelve. Here's the situation. 78 00:03:47.360 --> 00:03:48.759 So you want me to come in it? Yeah? 79 00:03:48.759 --> 00:03:50.360 What do you think about that line? Here's the situation. 80 00:03:51.080 --> 00:03:53.960 I think it's uh, I don't know, a lame way 81 00:03:54.000 --> 00:03:56.960 of explaining to someone what's going on. I think you 82 00:03:57.039 --> 00:03:59.599 work with someone, they're entitled to know what you're doing. 83 00:03:59.639 --> 00:04:03.520 It's transparency. Here's the plan, this is what we're gonna do. 84 00:04:03.719 --> 00:04:05.879 This is what I need you to do. But okay, 85 00:04:05.919 --> 00:04:06.879 here's the situation. 86 00:04:07.879 --> 00:04:10.479 What about tell me more? Does that seem like you're 87 00:04:10.520 --> 00:04:11.520 interested in what they're saying? 88 00:04:12.039 --> 00:04:16.079 Are you answering the questions? Tell me more? Yeah? I 89 00:04:16.120 --> 00:04:19.439 guess it says that you're so fascinated by the answer 90 00:04:19.439 --> 00:04:21.959 of that person who's talking to you. Please, I want 91 00:04:22.000 --> 00:04:23.279 to hear more you're so genius. 92 00:04:23.839 --> 00:04:25.920 What do you think about the phrase? What do you think? 93 00:04:26.959 --> 00:04:30.279 Again? I suppose that's a respect thing. When you're saying 94 00:04:30.319 --> 00:04:32.680 to someone, I'm interested in what you think, what your 95 00:04:32.720 --> 00:04:35.279 opinion is. It's showing them a great deal respect. 96 00:04:35.439 --> 00:04:37.439 I think you're gonna like this one. What can I 97 00:04:37.480 --> 00:04:38.040 do to help? 98 00:04:39.319 --> 00:04:40.839 Are you sure we got to go through these? These 99 00:04:40.839 --> 00:04:43.800 are making more? What can I do to help? Again? 100 00:04:43.879 --> 00:04:46.160 I suppose the subject that you're trying to get people 101 00:04:46.199 --> 00:04:48.639 to like me. It's a lost cause. Remember I thought 102 00:04:48.680 --> 00:04:53.519 of being a recluse. But what can I do to help? Again? 103 00:04:53.639 --> 00:04:56.439 It's showing interest in the people. It's very touchy feely. 104 00:04:56.519 --> 00:04:57.519 I see where these are. 105 00:04:57.360 --> 00:05:00.000 Going speaking which please and thank you? 106 00:05:00.560 --> 00:05:04.639 You want me to comment on that one? You're welcome, okay, 107 00:05:04.759 --> 00:05:07.600 those three? Of course, that's a part of life. You 108 00:05:07.720 --> 00:05:11.120 have to be respectful, and you have to be have 109 00:05:11.240 --> 00:05:12.480 good manners. Okay, what else? 110 00:05:12.639 --> 00:05:14.680 I think this one's important? Let me find out for you. 111 00:05:15.759 --> 00:05:18.199 That's important from a leadership point of view. Someone comes 112 00:05:18.199 --> 00:05:20.199 to you with an issue or problem, something that needs 113 00:05:20.240 --> 00:05:22.279 to be solved. They don't have the answer for. But 114 00:05:22.319 --> 00:05:24.160 it's important that you're gonna go out and you're gonna 115 00:05:24.160 --> 00:05:25.600 get them an answer. I like that one. 116 00:05:25.639 --> 00:05:28.199 Speaking of nauseous, This next one gets me nauseous. I've 117 00:05:28.199 --> 00:05:29.199 got your back. 118 00:05:31.240 --> 00:05:32.199 If you believe it. 119 00:05:33.360 --> 00:05:35.160 Partners in wrestling, you know that's. 120 00:05:34.959 --> 00:05:39.279 A good one. You know, in reality, the only relationships 121 00:05:39.319 --> 00:05:44.439 that deal with getting someone's back a really selfish relationship. 122 00:05:44.480 --> 00:05:47.399 You can't have friends in business. The only thing that 123 00:05:47.519 --> 00:05:49.920 makes you a friend with someone else in business or 124 00:05:49.959 --> 00:05:52.600 with your boss is whether or not they think you 125 00:05:52.600 --> 00:05:55.160 can perform for them. And then if you can perform, 126 00:05:55.240 --> 00:05:56.680 of course they're going to look out for you. But 127 00:05:56.720 --> 00:05:59.279 don't slip because that promise goes away. 128 00:05:59.439 --> 00:06:02.120 What about I'd like you to meet. 129 00:06:02.279 --> 00:06:07.639 I Okay, I guess I suppose that means, in theory, 130 00:06:09.000 --> 00:06:10.480 I think enough of you that I want you to 131 00:06:10.480 --> 00:06:13.120 meet someone good one. I can see why they might 132 00:06:13.199 --> 00:06:13.720 like me for that. 133 00:06:14.000 --> 00:06:14.920 I believe you can. 134 00:06:16.160 --> 00:06:18.800 I guess that is a way of telling someone that 135 00:06:18.839 --> 00:06:20.720 you believe in them and that you think they could 136 00:06:20.759 --> 00:06:23.000 make a contribution. And I'm sure they would like to 137 00:06:23.000 --> 00:06:23.399 hear that. 138 00:06:24.000 --> 00:06:25.680 I think you could do a lot better. 139 00:06:26.199 --> 00:06:30.639 Ugh human nature. No, you say that to someone, they're 140 00:06:30.639 --> 00:06:32.920 never going to give you a break. But I suppose 141 00:06:32.959 --> 00:06:36.759 if you sugarcoated and do it softly. I know you're 142 00:06:36.839 --> 00:06:39.319 so great. I've seen this. It looks pretty good to me, 143 00:06:39.360 --> 00:06:41.120 but I know you could do better. I guess it's 144 00:06:41.160 --> 00:06:43.399 an encouraging way to get more out of someone. 145 00:06:43.839 --> 00:06:46.399 In the context of can I be honest with you? 146 00:06:46.439 --> 00:06:49.360 The last one number twelve? Let me be upfront with you? 147 00:06:50.439 --> 00:06:52.560 So you're telling me I'm going to say that to 148 00:06:52.639 --> 00:06:56.839 someone and they're going to like me more for that article. No, 149 00:06:56.839 --> 00:06:59.120 now you bring me right back into the theme of 150 00:06:59.160 --> 00:07:02.879 tonight's show. Can I be honest with you? Let me 151 00:07:02.959 --> 00:07:05.439 be upfront with you? It's the same thing as can 152 00:07:05.480 --> 00:07:08.040 I be honest with you? No, don't be upfront with me? 153 00:07:08.519 --> 00:07:12.120 You know, mislead me, lead me down a difficult situation, 154 00:07:12.319 --> 00:07:15.920 so I can't trust you. Can you be honest with me? Please? 155 00:07:16.720 --> 00:07:18.319 If that's what it takes, by the way, to be 156 00:07:18.519 --> 00:07:21.240 like those twelve things. Not only couldn't I say most 157 00:07:21.279 --> 00:07:24.800 of them? I think I passed simply put for tonight show. 158 00:07:24.920 --> 00:07:28.800 Anybody out there who says can I be honest with you? 159 00:07:28.800 --> 00:07:32.160 You have some serious issues with those people. I'd like 160 00:07:32.199 --> 00:07:34.519 to play something for you from the movies. 161 00:07:34.360 --> 00:07:37.560 You want answers. I think I'm a titled You want answer, 162 00:07:37.759 --> 00:07:38.600 but the truth. 163 00:07:38.800 --> 00:07:42.360 You can't handle the truth. But I can handle the truth, 164 00:07:42.519 --> 00:07:45.800 and I expect the truth. Oh yes, I can handle 165 00:07:45.839 --> 00:07:48.519 the truth. And to tell you the truth, I'll be 166 00:07:48.519 --> 00:07:51.319 back in a minute with the night's show. Can I 167 00:07:51.360 --> 00:07:52.120 be honest with you? 168 00:07:53.439 --> 00:07:54.879 Always? In fashions. 169 00:07:55.480 --> 00:07:58.639 As one of the world's most celebrated fashion designers, Carl 170 00:07:58.680 --> 00:08:02.319 Lagefeld was renowned for his aspirational and cutting edge approach 171 00:08:02.399 --> 00:08:05.800 to style. His unique vision of Parisian shit comes to 172 00:08:05.839 --> 00:08:11.240 America through car Lagofeld Paris. He has women's collections, men's collections, 173 00:08:11.279 --> 00:08:14.600 ready to wear, accessory, shoes and bags. The fashion house 174 00:08:14.639 --> 00:08:17.560 Carlagofeld also offers a range of watches, I wear and 175 00:08:17.639 --> 00:08:21.720 premium fragrances. You can explore the car lagofl collection at 176 00:08:21.720 --> 00:08:25.680 car Lagofelparis dot com. But it's more than that. I 177 00:08:25.759 --> 00:08:28.600 have for one, love to shop. I love going around 178 00:08:28.600 --> 00:08:31.600 and seeing what's happening and what catches my attention, what 179 00:08:31.639 --> 00:08:34.639 would make me feel good to wear? Now. I don't 180 00:08:34.639 --> 00:08:37.279 wear the women's wear, obviously, but I can appreciate it 181 00:08:37.320 --> 00:08:40.120 and they look amazing. If you want to look right, 182 00:08:40.240 --> 00:08:42.840 you want to have clothes that fits you well. You 183 00:08:42.879 --> 00:08:46.120 want to look like you're wearing something that's very expensive, 184 00:08:46.840 --> 00:08:50.559 that's exclusive for you and yours. You can find it 185 00:08:50.639 --> 00:08:54.799 at very affordable prices at Macy's, Ocarlagafel dot com Paris. 186 00:08:55.120 --> 00:08:57.919 The women's ready to wear fashion is extraordinary, as well 187 00:08:57.960 --> 00:09:01.200 as the handbigs and the shoes. I for one, wear 188 00:09:01.320 --> 00:09:05.559 men's clothes onlike my appreciation of women's clothes. I'm a 189 00:09:05.600 --> 00:09:08.440 modern guy. I want to look current. I want to 190 00:09:08.440 --> 00:09:10.360 look the way I want to feel. I go out 191 00:09:10.360 --> 00:09:13.559 at night, I'm in black and Carl Lagafel is my buddy. 192 00:09:14.000 --> 00:09:16.240 Calls are great. They fit great, and they have little 193 00:09:16.240 --> 00:09:18.559 tweaks and touches, whether it's a stripe on the sleeve 194 00:09:18.639 --> 00:09:21.279 or button at the neck or on the shoulder. There's 195 00:09:21.279 --> 00:09:24.559 a lot of details that go into Carlagafel because he's 196 00:09:24.559 --> 00:09:27.200 always been, he always had been one of the world's 197 00:09:27.200 --> 00:09:30.279 great designers, and this legacy and goes on and on. 198 00:09:30.960 --> 00:09:33.240 I can't speak enough about it except to say to you, 199 00:09:33.240 --> 00:09:35.399 you want to feel good about yourself. You want to 200 00:09:35.440 --> 00:09:37.399 know that you're dressing properly. You want to clothes that 201 00:09:37.519 --> 00:09:42.919 fits you well. Carl Lagafeld, Paris at Macy's Orcarl Lagafel 202 00:09:43.159 --> 00:09:44.600 dot com. 203 00:09:44.720 --> 00:09:48.000 Welcome back to it Always in Fashion. Here's your host, 204 00:09:48.279 --> 00:09:48.919 Mark Webber. 205 00:09:49.799 --> 00:09:53.240 Can I be honest with you? I hate that phrase? 206 00:09:53.360 --> 00:09:55.360 Can I be honest with you? No lie to me. 207 00:09:55.679 --> 00:09:57.399 I've dealt with it my whole life, and there are 208 00:09:57.440 --> 00:10:02.039 problems with people that make that kind of comment. You know, 209 00:10:02.120 --> 00:10:05.720 you could find in life so many, so many quotes 210 00:10:05.879 --> 00:10:08.519 about the truth and honesty, and I think they're really 211 00:10:08.759 --> 00:10:12.919 really important. Let's do the celebrity versions first. The first 212 00:10:13.000 --> 00:10:14.279 up Kim Kardashian. 213 00:10:15.279 --> 00:10:16.879 I can't believe you're actually quoting her. What'd you get 214 00:10:16.919 --> 00:10:17.919 it from her Twitter account? 215 00:10:20.000 --> 00:10:22.159 Well, when you're right, you're right, and she was right. 216 00:10:22.279 --> 00:10:25.799 She said, my career is based on openness and honesty. 217 00:10:27.000 --> 00:10:30.000 Someone else there was a playwright with the name of 218 00:10:30.080 --> 00:10:34.600 Noel Coward. He said, it's discouraging how many people are 219 00:10:34.639 --> 00:10:40.120 shocked by honesty but so few by deceit humans. Another 220 00:10:40.159 --> 00:10:45.320 one singer Waylon Jennings, honesty is something you can't wear out. 221 00:10:45.559 --> 00:10:47.559 I love that one because it's like clothes, You're not 222 00:10:47.720 --> 00:10:50.919 supposed to wear out your clothes. And after all, we 223 00:10:50.960 --> 00:10:53.840 are a fashion show show. I like this reference. Speaking 224 00:10:53.840 --> 00:10:58.639 of fashion, Kate Hudson, former actress and now a women's 225 00:10:58.840 --> 00:11:04.159 active wear fashion entrepreneurial mogul, She's quoted as saying, honesty 226 00:11:04.240 --> 00:11:07.879 will never break you. But in my view, personally everyone, 227 00:11:08.600 --> 00:11:11.759 the greatest quote ever on the subject of honesty was 228 00:11:11.799 --> 00:11:15.600 by none other than Benjamin Franklin when he said honesty 229 00:11:15.840 --> 00:11:18.840 is the best policy. Did you know it was Ben Franklin? 230 00:11:19.080 --> 00:11:21.399 I knew that one. I'm not a complete idiot. 231 00:11:21.679 --> 00:11:23.759 Well, okay, I didn't, But I'll tell you what My 232 00:11:23.919 --> 00:11:28.240 favorite quote actually was from Benjamin Franklin. And I've used 233 00:11:28.240 --> 00:11:31.240 this one very often in my career when I got 234 00:11:31.279 --> 00:11:35.759 involved in fixing companies, and that is simply, well done 235 00:11:36.000 --> 00:11:39.080 is better than well said. Well done is better than 236 00:11:39.120 --> 00:11:42.480 well said. I for one, have lived my business career 237 00:11:42.519 --> 00:11:46.200 believing and supporting that concept. I'm not interested in what 238 00:11:46.240 --> 00:11:50.000 you have to say. I'm interested in what you do. Earlier, 239 00:11:50.080 --> 00:11:53.799 I spoke about the need for being liked. I think 240 00:11:53.879 --> 00:11:57.679 Jesse put more value in that than me. But tonight 241 00:11:57.759 --> 00:12:01.440 I'm focused on the annoying quote. Can I be honest 242 00:12:01.480 --> 00:12:05.279 with you, what does it say in business if somebody 243 00:12:05.399 --> 00:12:07.720 says that to you? What does it say about the 244 00:12:07.799 --> 00:12:11.600 business culture. It says that the people who lead off 245 00:12:11.639 --> 00:12:15.639 with those sentences can't be honest with you. If it's 246 00:12:15.679 --> 00:12:17.440 okay with all of you out there, I'm going to 247 00:12:17.519 --> 00:12:20.080 tell you a story. A few years back. You should 248 00:12:20.080 --> 00:12:22.240 all know by now, I was the CEO and chairman 249 00:12:22.279 --> 00:12:25.879 of the Donna Karen Company, of course dkn Y And 250 00:12:26.000 --> 00:12:29.279 as you could imagine, how disappointing it was for me 251 00:12:29.960 --> 00:12:32.799 when I showed up at their doorstep, introduced myself and 252 00:12:32.840 --> 00:12:36.039 started to have private meetings with the key management. And 253 00:12:36.080 --> 00:12:38.320 when I started to hear from them every time I 254 00:12:38.360 --> 00:12:41.320 asked a probing question, can I be honest with you? 255 00:12:41.960 --> 00:12:45.559 I kid you not. Almost everyone I met in that 256 00:12:45.639 --> 00:12:49.559 company began their sentences with that. My former colleagues, those 257 00:12:49.600 --> 00:12:51.679 of you listening tonight, I know you're smiling and you 258 00:12:51.720 --> 00:12:54.759 know it's true. But what did it mean in business? 259 00:12:55.200 --> 00:12:58.080 Simply the following. I don't agree with the management, and 260 00:12:58.120 --> 00:13:01.440 I'm afraid to tell you what I really think. That's 261 00:13:01.519 --> 00:13:04.960 the truth, and that's a problem. That's what I confronted 262 00:13:05.000 --> 00:13:09.480 when I joined the company. Problem for sure, I needed 263 00:13:09.519 --> 00:13:12.080 to know the truth. I asked the question. The answer 264 00:13:12.120 --> 00:13:14.639 began with can I be honest to you. And that's 265 00:13:14.639 --> 00:13:18.679 when I coin my favorite answer to that question, no 266 00:13:18.840 --> 00:13:21.720 lie to me. What does somebody say after that? They 267 00:13:21.720 --> 00:13:23.080 got it right away? If I say to you, no 268 00:13:23.159 --> 00:13:24.679 lie to me, you get a jestice, of course. 269 00:13:24.799 --> 00:13:27.159 But what about let's say somebody says okay. Let's say 270 00:13:27.159 --> 00:13:30.480 you're afraid to hurt somebody's feelings okay, and you know 271 00:13:30.519 --> 00:13:32.639 they don't take criticism so well. So if you say, 272 00:13:33.720 --> 00:13:36.120 can I be honest with you? Isn't that a different frame? 273 00:13:36.279 --> 00:13:38.480 I wouldn't use it. I never would use that sentence. 274 00:13:38.679 --> 00:13:40.559 If you ask me, Daddy, do you like the suit 275 00:13:40.600 --> 00:13:42.600 I'm wearing tonight? And I didn't like it? 276 00:13:42.639 --> 00:13:44.039 I have a choice, and you say can I be 277 00:13:44.039 --> 00:13:45.879 honest with you? And I'd be like, I want your criticism. 278 00:13:45.879 --> 00:13:48.000 I want, But I would never say that. Okay, I 279 00:13:48.039 --> 00:13:49.639 either know you or don't. And I don't believe in 280 00:13:49.679 --> 00:13:51.440 that sentence. Aren't you listening to the show tonight. 281 00:13:51.519 --> 00:13:53.200 I'm giving you some counter perspective. 282 00:13:53.519 --> 00:13:56.679 No, that sentence does not work anywhere. But in fact, 283 00:13:56.679 --> 00:13:58.679 if you said to me, Daddy, do you like to suit? 284 00:13:59.120 --> 00:14:01.080 I have two choices. You're on the radio tonight. I 285 00:14:01.159 --> 00:14:03.120 need you at your best. I need you to perform. 286 00:14:03.480 --> 00:14:05.320 I'm certainly going to say to you know, I really 287 00:14:05.440 --> 00:14:08.480 like it. Later on, I might say to you, you know, 288 00:14:08.519 --> 00:14:10.799 I was looking at your suit and I thought about it, 289 00:14:10.840 --> 00:14:13.399 and maybe the color just wasn't right. But when you 290 00:14:13.440 --> 00:14:16.080 say that to someone's face, I don't even know if 291 00:14:16.080 --> 00:14:18.279 that was a white lie. I just chose to pick 292 00:14:18.320 --> 00:14:20.080 my time when i'd come back and talk to you 293 00:14:20.120 --> 00:14:22.399 about it, so I was clear. 294 00:14:22.480 --> 00:14:23.799 Hung all right, fair enough. 295 00:14:23.600 --> 00:14:26.360 I think that's pretty clear. Anyway, back to Donna Karen 296 00:14:26.399 --> 00:14:28.480 dkme why every time I asked them a question, can 297 00:14:28.519 --> 00:14:30.399 I be honest with you? Is the answer I got 298 00:14:30.399 --> 00:14:33.080 in reply? And of course my famous answer, no lie. 299 00:14:33.159 --> 00:14:36.080 To me, it was so bad and so pervasive at 300 00:14:36.080 --> 00:14:39.600 the company, I brought into my office a Donna Karen 301 00:14:39.799 --> 00:14:43.399 singing bowl. Is Donna Karen is very mystic. She travels 302 00:14:43.440 --> 00:14:45.440 all over the world, and part of what she did 303 00:14:45.519 --> 00:14:48.480 in Bali and those part of the world Polynesia, Indonesia, 304 00:14:49.039 --> 00:14:52.600 they made bowls for serving and they had a thing 305 00:14:52.679 --> 00:14:55.320 that you would grind peppers or whatever in the bowl. 306 00:14:55.360 --> 00:14:57.799 And if you took that grinding thing and you moved 307 00:14:57.799 --> 00:15:00.840 it around the bowl, it would make a noise like singing. 308 00:15:00.879 --> 00:15:02.120 The bull would actually sing. 309 00:15:02.200 --> 00:15:03.480 Oh was that like when you have a glass of 310 00:15:03.519 --> 00:15:04.639 water and you do on the thing? 311 00:15:04.799 --> 00:15:08.120 Exactly? I had a different use for it. At one point, 312 00:15:08.240 --> 00:15:10.960 I was so frustrated with everyone saying can I be 313 00:15:11.000 --> 00:15:13.559 honest with you? I said to them, see this ball. 314 00:15:13.600 --> 00:15:16.519 I got it out of the showroom. From now on, anybody, 315 00:15:16.519 --> 00:15:20.159 I ask a question. If you start with can I 316 00:15:20.240 --> 00:15:22.399 be honest with you? You have to put a dollar in 317 00:15:22.440 --> 00:15:22.840 the bowl? 318 00:15:23.159 --> 00:15:23.480 Huh? 319 00:15:23.600 --> 00:15:27.759 Period like the square jar fun policy? Right? Yeah, I 320 00:15:27.799 --> 00:15:30.200 told everyone you said it, you got to put a 321 00:15:30.320 --> 00:15:32.279 dollar in the bowl. I got to tell you. The 322 00:15:32.320 --> 00:15:34.960 money started piling up, and I told him at the time, 323 00:15:35.120 --> 00:15:37.480 will either you give it away to charity or we'll 324 00:15:37.480 --> 00:15:40.080 buy candy for everyone with they're hanging out of my office. 325 00:15:40.759 --> 00:15:43.799 In fact, what happened an open culture started to kick in, 326 00:15:43.919 --> 00:15:47.240 and it became easy to get answers because people were comfortable. 327 00:15:47.279 --> 00:15:50.279 They knew I wanted the truth. I didn't want some 328 00:15:50.440 --> 00:15:53.559 preference saying can I be honest with you? 329 00:15:53.600 --> 00:15:53.720 Who? 330 00:15:53.919 --> 00:15:57.919 Who needed that? But why am I telling you this story? 331 00:15:58.039 --> 00:16:00.480 Because in business and companies, in life, some people have 332 00:16:00.519 --> 00:16:02.919 to be comfortable. They have to express their opinions. They 333 00:16:02.919 --> 00:16:07.159 have to share their ideas. It's called transparency, and transparency 334 00:16:07.240 --> 00:16:11.480 is crucial, crucial for success in an organization. How can 335 00:16:11.519 --> 00:16:15.759 you ever accomplish anything that people are afraid you can't? 336 00:16:15.960 --> 00:16:18.840 You can't be successful, you can't improve. Let me tell 337 00:16:18.840 --> 00:16:23.000 you a story of all things about shipping merchandise. 338 00:16:24.200 --> 00:16:26.000 You better keep this interesting. 339 00:16:27.840 --> 00:16:32.399 I'll try Jesse very simply. If you import products from Asia, 340 00:16:32.679 --> 00:16:34.279 you have two ways of bringing them here. You can 341 00:16:34.360 --> 00:16:36.879 put them on a train. They're no tracks across the ocean. 342 00:16:37.240 --> 00:16:38.759 You can put them on a boat, or you can 343 00:16:38.799 --> 00:16:43.519 fly them. Boats are slow, the capacity is huge. The 344 00:16:43.559 --> 00:16:47.240 other way is you fly flying. Think about a plane. 345 00:16:47.240 --> 00:16:49.519 It has limited capacity, and if you want to send 346 00:16:49.559 --> 00:16:51.720 your products here, you're going to compete for that small 347 00:16:51.759 --> 00:16:55.000 amount of space. Flying can often cost ten, maybe twenty 348 00:16:55.039 --> 00:16:57.600 times per an item for what it takes to do it. 349 00:16:57.840 --> 00:16:59.200 So one day I'm in a meeting and I happen 350 00:16:59.240 --> 00:17:02.519 to be talking about transportation, and I quickly asked someone, 351 00:17:02.600 --> 00:17:06.240 so tell me what ocean vessels do you use? And 352 00:17:06.279 --> 00:17:09.759 they got very quiet. Nobody would answer the question, and 353 00:17:09.839 --> 00:17:12.279 somebody said, can I be honest with you? 354 00:17:14.559 --> 00:17:16.680 Oh, there goes the end of that conversation, so. 355 00:17:16.640 --> 00:17:19.519 I said, yeah, let's let's be honest. Let's be honest. 356 00:17:19.640 --> 00:17:22.319 Is well, we fly everything. I said, what do you 357 00:17:22.359 --> 00:17:25.319 mean you fly everything? She said, well, we don't have calendar. 358 00:17:25.359 --> 00:17:27.359 We don't did he hito the calendar? We could be 359 00:17:27.440 --> 00:17:29.759 honest with you. We can't seem to use a team 360 00:17:30.279 --> 00:17:33.759 to get it together. So we're paying twenty times the 361 00:17:33.880 --> 00:17:36.519 cost of air freight on all our garments. So very simply, 362 00:17:36.519 --> 00:17:38.519 can I be honest with you? Led to a very 363 00:17:38.559 --> 00:17:43.039 open dialogue. I banned airshipments completely from the company and 364 00:17:43.079 --> 00:17:47.240 saved ten million dollars in the first year. So having 365 00:17:47.240 --> 00:17:51.200 an open culture, eliminating those words, telling people that they 366 00:17:51.200 --> 00:17:54.720 don't have to worry about answering honestly. I remember traveling 367 00:17:54.720 --> 00:17:56.839 to Japan before I leave Asia. Let me go back 368 00:17:56.839 --> 00:17:59.480 and tell you the story, and I never forgot a lesson. 369 00:17:59.480 --> 00:18:02.079 I learned sitting with one of the trading companies in 370 00:18:02.160 --> 00:18:06.680 Japan and we're talking about problems and fixing problems. They 371 00:18:06.759 --> 00:18:10.440 said to me very carefully, in the Japanese culture, we 372 00:18:10.599 --> 00:18:15.079 fix problems, we don't fix blame. They don't blame people. 373 00:18:15.200 --> 00:18:17.640 I thought that was fascinating. It's a great thing, and 374 00:18:17.720 --> 00:18:19.759 so let me sum it up. You don't have to 375 00:18:19.799 --> 00:18:22.119 be worried about telling the truth. You have to be 376 00:18:22.119 --> 00:18:24.200 careful how you do it, but you never lead a sentence. 377 00:18:24.200 --> 00:18:26.200 Can I be honest with you? Because my answer will 378 00:18:26.240 --> 00:18:29.319 always be no lie to me. There needs to be 379 00:18:29.359 --> 00:18:32.640 an open environment in companies. You have an obligation to 380 00:18:32.720 --> 00:18:36.480 create that environment. People need to be comfortable in your company, 381 00:18:36.559 --> 00:18:38.720 and they need to be comfortable on the job. You 382 00:18:38.880 --> 00:18:41.880 need to be comfortable. Can I be honest with you? 383 00:18:42.640 --> 00:18:44.839 Of course. We'll be back in a minute. 384 00:18:45.599 --> 00:18:47.440 Always in fashion. 385 00:18:47.640 --> 00:18:51.519 Than a lifetime of my career building the van usen Brand, 386 00:18:51.759 --> 00:18:54.240 and I am so pleased that they're back with us 387 00:18:54.319 --> 00:18:59.359 now talking about suits. Men, we're dressing up again and 388 00:18:59.440 --> 00:19:02.240 it's become cool to wear a suit. Suits can be 389 00:19:02.279 --> 00:19:05.759 won on multiple occasions in multiple ways. You could wear 390 00:19:05.799 --> 00:19:08.000 a suit formally to go out at night or to 391 00:19:08.039 --> 00:19:10.160 an event, to wear a suit to the office with 392 00:19:10.359 --> 00:19:13.839 or without a tie. If you look closely, now fashion trends, 393 00:19:14.200 --> 00:19:17.799 suits are being worn with turtlenecks or mark next. The 394 00:19:17.920 --> 00:19:22.359 choices are endless and every one of them looks right. 395 00:19:22.640 --> 00:19:25.720 You could really really look the part. I believe that 396 00:19:26.000 --> 00:19:28.759 in packaging yourself. This is important does the products you 397 00:19:28.839 --> 00:19:31.400 package and wearing a suit is one of those things 398 00:19:31.400 --> 00:19:35.440 that make men look their best. Ven Using invented a 399 00:19:35.559 --> 00:19:39.039 new idea. It's called the cool Flex suit. It's been 400 00:19:39.119 --> 00:19:43.079 engineered with stretch technology, giving you the most comfortable fit 401 00:19:43.160 --> 00:19:47.160