Speaker 1: Yeah, ripped up.
Speaker 2: You need advice so you don't have.
Speaker 3: Come running as fast as we can.
Speaker 4: Shoot is gonna help come.
Speaker 3: Dix.
Speaker 5: Is the Troubleshooter Show. Now, Tom Martino, Hi.
Speaker 6: Tom Martino here, welcome to the show. What's going on
Speaker 6: in your life? We have a lot happening here and
Speaker 6: welcome to the show. We have our guest today, let me.
Speaker 6: I don't know if they're both there, but we're going
Speaker 6: to bring him in right now and I am going
Speaker 6: to sit.
Speaker 7: Nick is not in Tom.
Speaker 8: Kevin Culkin was shared an auto tech.
Speaker 6: It's you, I see you and Marcus up? But Hi,
Speaker 6: Hi Kevin? How are you doing? When Will Will?
Speaker 8: Will Jeff?
Speaker 9: Make it today?
Speaker 3: Not today?
Speaker 10: Tom?
Speaker 6: Oh? Okay, that's fine. So we have Kevin Calkins shared
Speaker 6: an auto tech.
Speaker 3: Uh.
Speaker 8: Today's car Day, by the.
Speaker 6: Way, so we we call it car Friday. And you
Speaker 6: can call in about anything though not just cars. Three
Speaker 6: oh three seven one three talk three oh three seven
Speaker 6: one three eight two five five keV, what's new in
Speaker 6: the car biz?
Speaker 9: Anything? What's new?
Speaker 6: No?
Speaker 11: Nothing?
Speaker 7: Really, you know, start quiet down a little bit. It's
Speaker 7: our normal slowdown period. So it's just kind of nice.
Speaker 6: When you say slow down because it's cars have a
Speaker 6: shoulder season two right, not too hot?
Speaker 7: Yeah, no, you get a nice sixty seven of your day.
Speaker 7: No weather, no water, no anything, just cars love it.
Speaker 6: Yeah, okay, and uh Mark's just putting on his headset,
Speaker 6: so he's there, Suzanne's there, Kevin's there. Get your calls
Speaker 6: in three O three seven one three talk seven one
Speaker 6: three two five five. But I want to emphasize three
Speaker 6: oh three Martino three O three six two seven eight
Speaker 6: four sixty six because that we can answer twenty four
Speaker 6: to seven, which is pretty important. So we can take
Speaker 6: your calls. Now, Let's see who's on the line. If anyone,
Speaker 6: and if not, well, will continue our discussion.
Speaker 9: But we do have Andrea who.
Speaker 6: Wants to talk about a flood and homeowner's insurance. Okay, Andrea,
Speaker 6: what what's happening?
Speaker 9: Andrea?
Speaker 12: Hi, So I was just calling.
Speaker 13: We have insurance. We have insurance Hartford Insurance for a
Speaker 13: homeowner's insurance. Yes, and we had a flood on August thirtieth,
Speaker 13: and it was a streak going system that came through
Speaker 13: the announcers window basement and flooded our completely our basement.
Speaker 13: Our insurance told my mom shouted down, so that they
Speaker 13: don't cover it. I thought maybe because she's an older lady.
Speaker 12: Do you know why they said? The clause says that
Speaker 12: homeowners doesn't cover flood or earthquakes.
Speaker 6: That's right, But what's considered a flood. Let's let's examine that.
Speaker 6: A flood is considered any water that hits a horizontal
Speaker 6: surface and flows into the house. Now this is very
Speaker 6: tricky because if you had a storm, for example, that
Speaker 6: broke a window, like hailstorm that broke a window, and
Speaker 6: the water came in the window, it would be covered.
Speaker 6: Let's say the water was coming down the wall and
Speaker 6: went behind the windows where there's caulking, it would cover it.
Speaker 6: And here's the deal. It would cover any kind of water.
Speaker 6: But if a hail for example, or rain, or a
Speaker 6: broken pipe or a sprinkler system or anything hits a
Speaker 6: horizontal surface first, which not the roof though we're not
Speaker 6: talking about the roof, we're talking about a deck or
Speaker 6: the ground, then it could be considered flood when it
Speaker 6: flows from outside in.
Speaker 9: So that is why they're not covering it.
Speaker 6: How much damage I'm telling you, They are telling you
Speaker 6: the truth. Now you didn't want to hear that, but
Speaker 6: I promise you they're telling you the truth. Well, let's
Speaker 6: put it this way, if you don't have flood insurers,
Speaker 6: because they said the same thing to Mark and Suzanne
Speaker 6: when hale melt accumulated on the deck, melted and flowed
Speaker 6: into the house. They said, oh no, this is not
Speaker 6: going to be covered because it's not the hail damage,
Speaker 6: it's flood damage. And Mark had flood coverage. If he
Speaker 6: didn't realize he had flood coverage, or Susan didn't realize
Speaker 6: he had flood coverage.
Speaker 8: They would have never gotten it covered.
Speaker 6: So are you positive you don't have any flood coverage.
Speaker 12: Yeah, no, we don't have flood coverage. But as you say,
Speaker 12: a horizontal flood, it did come from the ground and
Speaker 12: I'm shoot straight through the windows and all that.
Speaker 9: And that's what I mean.
Speaker 6: So when it hits the ground, which is horizontal, right,
Speaker 6: and it floats or and it can be slanted, and
Speaker 6: it doesn't have to be perfectly fat, But when it
Speaker 6: hits something first, except for a wall of vertical surface,
Speaker 6: if it hits the ground or the deck first and
Speaker 6: flows into the house or a porch or something or
Speaker 6: a patio, it's not going to be covered.
Speaker 9: How much damage are we talking about?
Speaker 3: Oh?
Speaker 12: Well, how much much? This is Tom Martine high?
Speaker 6: Oh my, how much? Oh my god? Was this a
Speaker 6: finished basement?
Speaker 11: Yes?
Speaker 6: Man, I really don't see what you can do.
Speaker 9: Wow, you're just gonna have to.
Speaker 14: Miss it just a We removed all the dry water.
Speaker 14: We go the carpet avoid mold. And I didn't want
Speaker 14: to cover anything. I mean the velve for the sprinkler
Speaker 14: system is right by the window that it came in from.
Speaker 6: Yes, well, now hold on a second, hold on a second.
Speaker 6: Old wait wait, wait wait? Who analyzed the loss? Who
Speaker 6: analyzed it? Who said it was a flood? Was it
Speaker 6: the adjuster? Did anyone come out and look at your home?
Speaker 12: Yes?
Speaker 15: We had.
Speaker 12: I think for my mom's program. It's called home Smart.
Speaker 9: What's home Smart?
Speaker 12: It's just like, I don't know, I think just for
Speaker 12: something she paid additional into, like monthly for her home.
Speaker 9: They cover like that deal through Excel.
Speaker 6: Oh that sucks Jesus.
Speaker 9: Is that what they're talking about? Insurance? No, No, what
Speaker 9: homeowners insurance do you have? You got to have Matt
Speaker 9: look at that policy and some would coverage you have.
Speaker 9: We want to refer you.
Speaker 6: To somebody to look at your policy to see if
Speaker 6: you have coverage. Now what home smart is. Home Smart
Speaker 6: is a home warranty. It's not insurance. But I don't know.
Speaker 6: If the valve broke, maybe they do cover it.
Speaker 9: I don't actually, I don't know that.
Speaker 12: So so if we have a problem, if we have
Speaker 12: a problem like that, then they'll they'll send somebody out
Speaker 12: and see that. It's like if they'll help coverage. But
Speaker 12: they came in that morning and they said that they won't.
Speaker 12: That more than likely people in Colorado don't have the
Speaker 12: flood insurance.
Speaker 9: Yeah, but I'm not talking about it, and we're talking
Speaker 9: about two different things. Dear.
Speaker 6: Home Smart is a home.
Speaker 12: Warranty, Yeah, yeah, a resturate They don't.
Speaker 9: Cover any kind of flooding period.
Speaker 6: Home Smart though, would cover maybe the valve, I don't know.
Speaker 6: And the cleanup? Did home Smart cover anything?
Speaker 12: Nothing?
Speaker 6: Okay, Mark, what do you know about home Smart?
Speaker 9: Oh, I'm just reading on the internet page right, And
Speaker 9: what do they cover? Well, it's a repair plan. If
Speaker 9: an appliance break, so repair the appliance. I don't think they.
Speaker 6: But remember it's remember what we think about all home
Speaker 6: warranties and and basically they don't cover pre existing they
Speaker 6: don't cover lack of maintenance.
Speaker 9: They don't cover up basically what actually broke. I missed
Speaker 9: that first part. There are sprinkler valve. I don't even
Speaker 9: know if it would cover that. It's the main valve
Speaker 9: going into the house.
Speaker 14: Was it pol or was it just like the it's
Speaker 14: the supply line that comes from the home to the
Speaker 14: velvet box. And it wasn't a velve.
Speaker 6: It was oh wait wait, the supply line for the
Speaker 6: sprinkler system or for the water.
Speaker 14: Sprinkler system.
Speaker 6: Okay, because if it was like the utility these line
Speaker 6: you can cover.
Speaker 9: It covers home smart does not cover a sprinkler system.
Speaker 6: So okay, Well, man, I hate giving you this bad news.
Speaker 9: Why don't you cut?
Speaker 6: Why don't you get a hold of Paragon Services? Yes, Paragon,
Speaker 6: And what Paragon does is they they will look at
Speaker 6: your policy to see if you have coverage. Because even
Speaker 6: though they say you don't, I don't know really where
Speaker 6: it happened. It might if if let's say that valve
Speaker 6: is right next to the wall, and let's say it
Speaker 6: came in.
Speaker 9: From the vertical wall and not from the ground.
Speaker 6: We we you know, you got to split hair sometimes
Speaker 6: with these warranty. Excuse me with these insurance companies. So
Speaker 6: hang on, we'll get you that number. Do you have
Speaker 6: that number?
Speaker 9: Handy mark uh seven seven to six zero zero two zero,
Speaker 9: I believe or find a one referrale liss dot com.
Speaker 6: Just type in Paragon, Yeah, referless dot com, Paragon, waterpros
Speaker 6: dot net. The best water systems at the lowest price
Speaker 6: is right now. Thirty one ninety five gets you a
Speaker 6: whole house water softening and a three filter reverse osmosis
Speaker 6: system at the kitchen sink for drinking water. These two
Speaker 6: systems by water Pros, which is the lowest price around,
Speaker 6: is still over four grand, but plumbers would cost fifteen
Speaker 6: sixteen eighteen grand for these two systems. You get them
Speaker 6: for thirty one ninety five, both from waterpros dot net.
Speaker 6: Three oh three eight six two five fifty five four.
Speaker 6: Go with a sure thing Denver's best roofer Excel roofing
Speaker 6: dot com. You don't pay a cent until you're content.
Speaker 6: Time for an insurance check up free, no obligation. In comparison,
Speaker 6: call Compass insurance paying too much your coverage at dozens
Speaker 6: of insurance companies. Find out now three oh three seven
Speaker 6: to seven to one.
Speaker 9: Help.
Speaker 6: You'll think you're his only customer when you choose Frank
Speaker 6: durand the real estate man dot com to list your
Speaker 6: home with Remax Alliance. Three oh three nine two zero
Speaker 6: sixteen twenty two. Hi Tom Martino here, Welcome to the show.
Speaker 6: Three oh three seven to one three talk three oh
Speaker 6: three seven one three eight two five five.
Speaker 8: All right, now we're going to uh.
Speaker 6: We're gonna go to the phones, but we also have
Speaker 6: some updates and uh, first though, I want to get Sandy.
Speaker 6: One month ago she had an issue with Panels and
Speaker 6: I think market pro Bid Energy was gonna help. Probidenergy
Speaker 6: dot Com is one of the solar companies we endorse,
Speaker 6: and Sandy, do you have a follow up for us?
Speaker 6: Do we need to get Mark on or do you
Speaker 6: have a follow up?
Speaker 9: I say we need to.
Speaker 16: Get Mark on.
Speaker 6: What happened?
Speaker 17: My follow up is Mark finally came over and his
Speaker 17: company took pictures of the critter guards.
Speaker 16: That that was the.
Speaker 6: Issue, the right right that you paid an extra seven
Speaker 6: hundred and fifty dollars for these critter guards. What squirrels
Speaker 6: got under it and did three thousand dollars in damage
Speaker 6: to your solar system right.
Speaker 17: And so we you and Mark and I talked about
Speaker 17: suing the people that install the critter guards, but there's
Speaker 17: no guarantee on them, so you guys weren't sure that
Speaker 17: I would win.
Speaker 8: That's right.
Speaker 12: The meantime has come.
Speaker 17: Out and taking pictures of the installation, which was so
Speaker 17: poorly done. He said, there's gaps all over. So I
Speaker 17: feel like I can sue this guy because I need
Speaker 17: to pay for five panels that were completely unrepairable because
Speaker 17: of the squirrels. So that's three thousand dollars.
Speaker 9: Wow.
Speaker 17: My question to you is should I approach this guy,
Speaker 17: the installations company, and see if if we can settle or.
Speaker 16: Is that going to get Yes?
Speaker 6: Of course, always, of course, always in my opinion, Why
Speaker 6: why wouldn't you at least try, right, because the guy
Speaker 6: might think? Now, did did did Mark Kunkle at probid
Speaker 6: energy dot com when he inspected the system? Did he
Speaker 6: give you an estimate of repairs?
Speaker 3: Yeah?
Speaker 16: Three thousands.
Speaker 17: He said, there's five panels that are completely undera.
Speaker 6: Well, you know that. That's good news. And Mark will
Speaker 6: tell you why the King of the King of Small
Speaker 6: Claims Court. That's right within small claims court. So you
Speaker 6: can go to small claims court. Now here's what you
Speaker 6: could do. And Mark, I want you to weigh in
Speaker 6: on this. Should she first try to negotiate something or
Speaker 6: or file and then arbitrate?
Speaker 9: Why would you know what she's done so far?
Speaker 8: But nothing?
Speaker 9: She just had an expert. Why wouldn't you call them
Speaker 9: up and say, hey, it's not working. Now that the
Speaker 9: expert told you, what's her with it?
Speaker 8: So you're saying she should at least talk to them?
Speaker 17: Right first, he knew that it wasn't working. I asked
Speaker 17: him if he would the installation person, if he would
Speaker 17: come out and repair it, or and he's gotten out
Speaker 17: of the solar panel business and refused.
Speaker 9: Just now, are you talking about hold on?
Speaker 6: Are you talking about the guy that sold you the system?
Speaker 16: Yes, he sold me the business.
Speaker 9: Well, I don't know if he's out of business.
Speaker 8: It depends.
Speaker 6: Did he have an actual business that he dissolved? Tell
Speaker 6: me tell me you said he's not in the solar business.
Speaker 6: What business is he in?
Speaker 8: I don't know it.
Speaker 17: It's the best way mechanical and so they do other things.
Speaker 17: And he's gotten out of the solar part of it,
Speaker 17: he said so.
Speaker 6: So, so he did he did everything he did the
Speaker 6: system plus.
Speaker 9: The critter guards?
Speaker 6: Yes, okay, and so you had a solar system installed.
Speaker 9: Five Site says he still does all this right while
Speaker 9: we're talking about this, Kelly, try to get this guy
Speaker 9: on and are.
Speaker 6: You calling it best way? Did you call it?
Speaker 9: It's best way mecch dot com, bestwaymch dot com.
Speaker 6: Okay, mechanical, Okay.
Speaker 16: Okay, mechanical.
Speaker 9: And his name is Brian okay.
Speaker 6: And he said, well, so is he so at least
Speaker 6: call him. Here's what I would do. I would call
Speaker 6: him and say I called Tom Martinez. He had an
Speaker 6: expert come out. The expert gave me an estimate what
Speaker 6: it will cost to fix. I need you to pay
Speaker 6: for it. If he refuses, you're going to go to
Speaker 6: small claims court and get a judgment. Okay, That's what
Speaker 6: I would do. Okay, And then meanwhile, hang on because
Speaker 6: we're going to try to get him on the line.
Speaker 6: Three oh three seven one three talk seven one three
Speaker 6: eight two five five. Dave, what's happening with you?
Speaker 8: David? What's happening? Welcome?
Speaker 18: Hey, I bought a biometric safe on Amazon two years ago,
Speaker 18: and I got to notice earlier this year that there
Speaker 18: was a recall. But I had the damn the biometric
Speaker 18: system of the safe and then take pictures and send
Speaker 18: it to them, and they were going to send me
Speaker 18: a new safe.
Speaker 6: Now, when you say biometric, is it a fingerprint?
Speaker 19: Yees?
Speaker 1: Now?
Speaker 8: Why what?
Speaker 9: What?
Speaker 20: What?
Speaker 2: What do you mean?
Speaker 9: There was a recall.
Speaker 18: Apparently the biometric would just anybody could put their finger
Speaker 18: on it and it would open up the safe. Oh
Speaker 18: so I had to I had to take a screwdriver.
Speaker 6: And who told you? Who told you to take a screwdriver.
Speaker 9: And do that?
Speaker 18: Uh? All Safe through Amazon told me to do that.
Speaker 6: No, they actually told you to do that. And then
Speaker 6: did they tell you to send it back?
Speaker 18: No, they just sent said send the pictures back and
Speaker 18: then we'll figure out how to get you a new safe.
Speaker 8: Okay, So where is it in that line right now?
Speaker 18: Well, I sent them pictures like two or three times,
Speaker 18: and I haven't heard.
Speaker 9: Did they still sell that exact same if? On Amazon?
Speaker 18: They something very similar?
Speaker 9: Well brand saying what I mean, I understand there's been
Speaker 9: an update because of the problem, but is it the
Speaker 9: same one?
Speaker 19: Yes?
Speaker 9: It is, then I would order it. Then I'd put
Speaker 9: the old one in the box and send it back
Speaker 9: for a refund.
Speaker 18: I never thought of that.
Speaker 19: That'll work?
Speaker 6: I mean, will they do that? I mean they're going
Speaker 6: to see it's destroyed. They're going to say you destroyed it?
Speaker 19: Mark?
Speaker 9: You think so? I've never had anything?
Speaker 3: Now?
Speaker 9: Is this one of the preferred merchants at Amazon?
Speaker 6: Mark?
Speaker 9: Doesn't it have to be a certain merchant for them
Speaker 9: to do this. It's got to be generally, it's just
Speaker 9: got to be Prime. Do you have prime?
Speaker 6: Sir, David? Do you have Prime?
Speaker 19: Yep?
Speaker 9: And Mark?
Speaker 6: You actually have done that with defective products?
Speaker 19: Well?
Speaker 6: Yeah, of course. Did you get an RA or anything
Speaker 6: return authorization? Or just did it?
Speaker 21: No?
Speaker 9: I just send it back saying it showed up broken.
Speaker 9: Oh no, no, no, no, no, that's not.
Speaker 8: Going to work because you can see where he destroyed it.
Speaker 9: It doesn't matter it showed up broken. I mean, David, listen,
Speaker 9: just listen.
Speaker 6: Who are you dealing with it at Amazon? Somebody in India? David,
Speaker 6: When was the last time you talked to him?
Speaker 3: How long is it?
Speaker 6: How has it been so you you took these picks? When?
Speaker 9: How long ago?
Speaker 19: Uh? Probably earlier this year?
Speaker 6: Okay, that is that's too long. If you called back
Speaker 6: right now and said I want my safe, or or
Speaker 6: do an email saying, look, you said I needed to
Speaker 6: get rid of this defective fingerprint pad and you would
Speaker 6: replace the safe and there was a recall.
Speaker 9: Do you any email saying there was a.
Speaker 6: Recall or any record of talking to them about the recall?
Speaker 19: I do.
Speaker 18: I've got I printed out their their response, I've I've
Speaker 18: got good.
Speaker 19: Good.
Speaker 6: Then what I would do is send an email with
Speaker 6: that response saying I would really say this, I need
Speaker 6: to get a replacement, or I am going to take
Speaker 6: legal action. I mean, at least give them another chance.
Speaker 9: What's the brand of it?
Speaker 18: It's called a safe, A w E S A f E.
Speaker 6: Have they ignored you or do they say when you called,
Speaker 6: do they say okay, we're going to get you the
Speaker 6: safe and then just ignore you?
Speaker 3: Or what?
Speaker 9: Tell me how it works?
Speaker 18: Well, the last time I called them, they said, well,
Speaker 18: why didn't you call earlier? And I said, well, I
Speaker 18: when I got the notice, I you know, butchered the
Speaker 18: safe and then sent you pictures and then sent it
Speaker 18: to a safe as well, just like the direction said.
Speaker 18: And I haven't heard back from from a safe. So
Speaker 18: I've contacted probably Amazon's two or three times, and so
Speaker 18: I've got the paperwork and everything on that, but it's.
Speaker 6: It's the safe people. Was it Amazon or the safe
Speaker 6: people you've been talking to.
Speaker 19: Amazon?
Speaker 9: Yeah, they're usually.
Speaker 6: They're usually and and you can't get a number for
Speaker 6: this for the merchant?
Speaker 9: Who is the merchant? What's the name again?
Speaker 19: Aw safe?
Speaker 9: Just get the new one.
Speaker 6: How do you sell it?
Speaker 9: How do you spell it?
Speaker 19: I know?
Speaker 3: Mark?
Speaker 9: That's a w Okay, do it again?
Speaker 6: Please?
Speaker 19: A W E s A f E.
Speaker 6: Okay now oh oh okay, now listen, here's here's what
Speaker 6: I'd like you to do. Mark has a great idea.
Speaker 6: Just call him one more time and see. I just
Speaker 6: think that really, what's the difference? You want one anyhow?
Speaker 19: Right? Yes?
Speaker 9: Okay, man, they're and they're going to credit it anyhow.
Speaker 9: I mean they are. I knew someone that had a
Speaker 9: keyboard to Logiti keyboard for about a year and it
Speaker 9: broke and they did the same thing. Not that I
Speaker 9: condone it.
Speaker 6: Okay, listen, okay, try what Mark is saying after you
Speaker 6: call him.
Speaker 9: I mean, there's one more call. Is not going to
Speaker 9: kill you.
Speaker 22: Hey, Dave, I have a question on your safe.
Speaker 9: How big is it is that?
Speaker 22: A walk in safe or like a bread box safe.
Speaker 22: Is it a big like a walk in safe? Like
Speaker 22: a closet safe?
Speaker 3: No?
Speaker 18: No, no, still two guns safe and I can open
Speaker 18: it with a key.
Speaker 6: But oh my god, a walk in safe? Do you
Speaker 6: really think Amazon would deliver that?
Speaker 8: Come on online?
Speaker 7: Gosh? If he sends a pictures to as safe there
Speaker 7: is a recall, they'll take care of it instead of Amazon.
Speaker 8: You looked that up? Did you look that up?
Speaker 7: keV recall at a safe us dot com. Send the
Speaker 7: picture there with your information?
Speaker 6: Okay, why don't you deal directly there? And it's called
Speaker 6: it's recall.
Speaker 9: But guys, understand, when you send it back to Amazon,
Speaker 9: they're gonna simply make that manufacture or whatever they're referred
Speaker 9: to as that don't anyhow.
Speaker 18: Yeah he's right, Yeah, yeah, I did send the pictures
Speaker 18: back to a safe and they just ignored me.
Speaker 19: So wait. And then then I followed up.
Speaker 6: With can we get a number for all Safe? I
Speaker 6: tried to find one. I couldn't find one.
Speaker 19: Yeah, I couldn't either.
Speaker 9: Most of these companies like that. I mean, they just
Speaker 9: go to China and have them built and throw a
Speaker 9: name on them. There's no one to call.
Speaker 18: I will order another one and send it back. I
Speaker 18: didn't even think of that, but I'll take my chances
Speaker 18: on that one. But can I share a quick story
Speaker 18: with you?
Speaker 8: Go ahead, all right.
Speaker 18: So we were camping ten years ago. We bought a
Speaker 18: camper toilet from Amazon, and we get up into the
Speaker 18: into the mountains and we build a little shelter for
Speaker 18: a toilet and we open it up and here.
Speaker 6: It was used.
Speaker 7: Oh you wirre.
Speaker 9: I told you they'll take anything back. Oh my god,
Speaker 9: Now are you sure someone didn't use it? And you
Speaker 9: didn't know? No, that's unbelievable.
Speaker 18: There, and we opened it up, and it's like, you've
Speaker 18: gotta be killed.
Speaker 6: Now, I have another question when you say used, Oh.
Speaker 9: Please, you could not get any more graphic? All right,
Speaker 9: I was going to sign a number to it. Well
Speaker 9: it's got to be number two.
Speaker 19: Yep, yep.
Speaker 9: Where did that ever come from?
Speaker 1: Anyway?
Speaker 9: Number one and number two I don't know, jeez.
Speaker 6: Anyway, the other day when I was at the station,
Speaker 6: doc was so disgusting. I think it was number three,
Speaker 6: but I'm not sure. But if there is such a thing,
Speaker 6: I'm just kidding. We got more coming up on the
Speaker 6: Troubleshooter Show. Three old heymes seven one three a two
Speaker 6: five five. Go with a sure thing Denver's Best roofer
Speaker 6: Excel Roofing dot com. You don't pay a cent until
Speaker 6: you're contenth time for an insurance check up free, no obligation.
Speaker 6: In comparison, call Compass Insurance paying too much your coverage
Speaker 6: at dozens of insurance companies find out now three oh
Speaker 6: three seven seven to one help. You'll think you're his
Speaker 6: only customer when you choose Frank durand the real estate
Speaker 6: Man dot com to list your home with Remax Alliance
Speaker 6: three oh three nine two zero sixteen twenty two. Hi
Speaker 6: Tom Martino here three O three seven one three talk
Speaker 6: three oh three seven one three A two five five.
Speaker 6: Let's let's talk and see what's going on here. Now
Speaker 6: here's the deal, uh, Kevin, I uh, I want to
Speaker 6: talk to you basically about where I gotta find the text,
Speaker 6: all right, Kevin.
Speaker 9: When it comes to.
Speaker 6: Getting ready for winter, somebody wants to know about the
Speaker 6: the belts, and that that super belt whatever it's called.
Speaker 8: How do you know by visual?
Speaker 6: They don't want to just have to go to a
Speaker 6: shop every time, although I told them you'd do it
Speaker 6: free of you if they swung by, But can you
Speaker 6: visually look even though they were told that, even though
Speaker 6: it may not have any cracks or visible where that
Speaker 6: time can have its toll.
Speaker 8: So how do you know, well.
Speaker 7: Time I'll have it's told, but it's also it shows
Speaker 7: up visually. So yes to boss, I mean, I.
Speaker 6: Mean like, can it be appear to be fine and
Speaker 6: just old, then you should change it?
Speaker 7: Okay, now because you start getting cracking, they say six
Speaker 7: or seven cracks per ans or something in the in
Speaker 7: that belt is about time to change it, okay.
Speaker 9: So in other words, you just look and this with hoses, how.
Speaker 8: Do you tell?
Speaker 9: Now?
Speaker 6: Don't you feel a hose as well as look at it?
Speaker 7: Absolutely, you look for soft spots. You know they'll have
Speaker 7: little aneurysms if you will in the hose and you
Speaker 7: can feel them.
Speaker 3: Yep.
Speaker 6: So so if you're if you're gonna feel your hose,
Speaker 6: you gotta make sure that they don't have soft spots
Speaker 6: or tears yea uh.
Speaker 7: Or sometimes you could feel and it kind of cracks
Speaker 7: when you squeeze it. So it's it's getting brittle as well.
Speaker 9: So the hose can be brittle.
Speaker 7: Yeah, you want it to feel like rubber. I mean
Speaker 7: you don't want it to have any any inconsistencies, all right.
Speaker 6: Three oh three seven one three talk seven one three
Speaker 6: eight two five five.
Speaker 9: That went right over everybody's head. But it's okay, No
Speaker 9: it didn't. Oh, I'm just it was just a very
Speaker 9: sad attempt.
Speaker 6: Oh, come on, and especially I shouldn't do it wearing
Speaker 6: this shirt.
Speaker 9: I mean, it's terrible. All right.
Speaker 6: Three oh three seven one three eight two five five. Okay,
Speaker 6: let's talk to you about your problems, questions and complaints.
Speaker 9: Let me grab the callers here.
Speaker 6: And and they're they're really okay. There's really a lot
Speaker 6: going on with the solar thing, not just from this company,
Speaker 6: but bums in the solar business. So what I'm saying
Speaker 6: is we have a solar we have solar endorsements.
Speaker 9: For a reason, it was so.
Speaker 6: Difficult for us to get good solar people, and so
Speaker 6: you know, you know redrocksars dot com and then Probidenergy
Speaker 6: dot com.
Speaker 9: I just want to mention that.
Speaker 6: And by the way, while we're talking about solar, I
Speaker 6: found this out the other day and and I found
Speaker 6: this out from fix at twenty four to seven, from
Speaker 6: George the owner, and I found it out from Brook uh.
Speaker 6: George the owner of fix It and then Brook the
Speaker 6: owner of Red Rocks and pro Bid Energy told me, so, okay,
Speaker 6: you get a solar system. If you have a solar system,
Speaker 6: you're generating free electricity. You may as well take advantage
Speaker 6: of it and try to get as much on electric
Speaker 6: as you can, including your heat. So they have these
Speaker 6: hybrid furnaces now that do both gas and electric, and
Speaker 6: it'll go to electric when you have it, and then
Speaker 6: it goes to gas in case you didn't get sun
Speaker 6: or something like the best systems eight eight eight Heating
Speaker 6: dot Com does those, by the way, they do a
Speaker 6: great job with those high efficiency hybrid electric slash gas
Speaker 6: three oh three seven seven zero two seven seven six.
Speaker 6: That's eight eight eight Heating dot Com now speaking of solar.
Speaker 6: So we tried to get Kachina, We tried to get
Speaker 6: the best way on and they're not around. You left
Speaker 6: a message, Is that right? I think she's there, Kachina.
Speaker 6: I don't know she's in there. Is she hitting the mimosas?
Speaker 6: What did talk to about Sandy? Let's call you back
Speaker 6: when we can find out. We're gonna put someone on this.
Speaker 6: I'm gonna give this who.
Speaker 9: Did leave a message for best Way. Okay, I'm going
Speaker 9: to give this to us.
Speaker 6: Since he's here with me again, a deputy, a scrapper,
Speaker 6: I'm going to give this to him so he'll contact Kelly.
Speaker 6: What we're gonna do is try to get ahold of
Speaker 6: the best way and see what the.
Speaker 9: Hell are doing.
Speaker 6: And speaking of deputies, let's go to our chief deputy.
Speaker 6: I don't know why I'm calling him chief deputy. Maybe
Speaker 6: because he's a doc. Deputy doc?
Speaker 9: What is going on? You have a question?
Speaker 16: Yeah, hey, Tom, I just don't know who to take
Speaker 16: to a small claims cart? Where are my buddies? Got
Speaker 16: a ticket for parking in a no parking zone in
Speaker 16: my development. I went to the office to find out
Speaker 16: what was going on. Very response, not going to believe this,
Speaker 16: was we don't put up no parking zones because you're
Speaker 16: supposed to know that. You can only talk on the
Speaker 16: main streets and Matt the side streets. There's no good.
Speaker 6: Wait a minute, Wait a minute. Who told them that
Speaker 6: we don't put up no parking.
Speaker 16: They told me that they have do.
Speaker 6: It's a law even at private on private property, right mark,
Speaker 6: don't they have to post it?
Speaker 3: I don't know.
Speaker 8: Yes, don't you remember we had that?
Speaker 9: I know what apartment complexes they do? This is crazy.
Speaker 9: What's the name of your place?
Speaker 19: Doc?
Speaker 9: What's the uh?
Speaker 16: T T A W A T E R S.
Speaker 9: Say the first party?
Speaker 19: Again?
Speaker 6: Have a T A V A teas and tom ta
Speaker 6: A T A V A.
Speaker 16: Do I uh do I SUV the uh the h
Speaker 16: O A or Tony company?
Speaker 9: Well, it'd be the towing company. Did they get it back?
Speaker 6: Well no, no, would it be the towing company or
Speaker 6: would it be the apartment complex?
Speaker 9: Mark, let's think about this. Well, who took the car?
Speaker 6: Yeah, but but.
Speaker 16: They put a boot on it?
Speaker 19: Yeah?
Speaker 16: So when when he got out of the house? When
Speaker 16: you know when he left?
Speaker 6: And is this the guy who lives there?
Speaker 16: No, no, it was one of my friends.
Speaker 8: That was oh okay.
Speaker 6: And and but where did he park? Did he park
Speaker 6: in an assigned spot and guest parking or where?
Speaker 9: No?
Speaker 16: Guess on the street?
Speaker 8: There was no wait, they.
Speaker 16: Said, there's no signage and just both Wait.
Speaker 6: Wait did you just say on the street?
Speaker 16: Yeah, you know, on the street.
Speaker 6: Wait a minute, Doc, did the apartment complex.
Speaker 2: Do the boot?
Speaker 16: They called it to it?
Speaker 6: How can they if it's on a public street?
Speaker 16: Well, that's why I'm calling you.
Speaker 6: No, no, no, there there's something weird. No no, this is
Speaker 6: a public street. We're not talking about inside your development.
Speaker 16: It's a street in the development.
Speaker 6: Then it's not a public street. Okay, here here, here's
Speaker 6: the answer. I just looked it up. All property must
Speaker 6: be posted if you're going to toe a car, all property,
Speaker 6: and it must be conspicuous.
Speaker 8: It must be conspicuous.
Speaker 6: I personally would go after the management company and the
Speaker 6: toe company both. It must be Are you sure there
Speaker 6: are no signs anywhere in the development. Now the sign
Speaker 6: can say the sign can say parking for residents only.
Speaker 6: It doesn't have to say no parking.
Speaker 16: There are no They told me there's no signage because
Speaker 16: they would have to put up too many signs, and that,
Speaker 16: well that's tough stuff.
Speaker 8: That's tough. And you know what I'm telling you. They're wrong.
Speaker 6: They're absolutely wrong. It must be signed. It must be signed.
Speaker 6: So I don't get it. Now, Wait a minute, Wait
Speaker 6: a minute, Wait a minute, wait a minute. Are you
Speaker 6: in the city of Denver, City and County? Okay, yep,
Speaker 6: must be now I think it's elsewhere too, but I
Speaker 6: know for sure it's city and County at Denver.
Speaker 9: We got more, We got our time. What Mark, I'm
Speaker 9: asking them what road was it?
Speaker 1: No?
Speaker 2: Sure?
Speaker 19: No?
Speaker 9: No?
Speaker 6: Oh you mean inside the development? Are you looking on Google? Yeah?
Speaker 6: All right, we got to take this break, though, we'll
Speaker 6: come right back with it. Go with a sure thing
Speaker 6: Denver's best roofer Excel Roofing dot com. You don't pay
Speaker 6: a cent until you're content. Time for an insurance check
Speaker 6: up free, no obligation comparison call Compass Insurance paying too
Speaker 6: much your coverage at dozens of insurance companies find out
Speaker 6: now three oh three seven seven to one.
Speaker 9: Help.
Speaker 6: You'll think you're his only customer when you choose Frank
Speaker 6: Durand the real estate Man dot com to list your
Speaker 6: home with Remax Alliance three oh three nine two zero
Speaker 6: sixteen twenty two. Hi Tom Martino, your troubleshooter three oh
Speaker 6: three seven one three talks seven one three eight two
Speaker 6: five five. Okay, let me get this uh, let me
Speaker 6: get this here. Okay, all right, so Deputy Doc, I'm
Speaker 6: not going back to but he's got a case here.
Speaker 6: I think Mark, you looked on Google? Did you find anything?
Speaker 1: Uh?
Speaker 17: No?
Speaker 9: What I'm trying to figure out is what street the
Speaker 9: guy parked on. I'm not so sure all these streets
Speaker 9: are part of the complex, That's all I'm saying.
Speaker 6: Well, if they're not, it's a slam dunk, then then
Speaker 6: then he wins, hands down. But if it's part of
Speaker 6: the complex, it we're all either way, they have to
Speaker 6: be posted.
Speaker 9: Well, okay, So if it's a Denver city street, it's
Speaker 9: got to be posted for towing. Yes, okay, well then
Speaker 9: it's a slam dunk, yep.
Speaker 6: And then also the city streets and private part lets,
Speaker 6: everything where a towing is involved.
Speaker 8: Ross. What's happening?
Speaker 6: Let's talk to Kevin Calkin, our expert today shared an
Speaker 6: Auto Tech what's going on?
Speaker 23: Ross thirteen. I had it into Honda dealership since like
Speaker 23: one of the cylinders has only twenty five cush or
Speaker 23: whatever and they're recommending replacement.
Speaker 19: Engine.
Speaker 23: Used to say, yes, the question is.
Speaker 6: You're you're you're cutting you're cutting out bad right now.
Speaker 6: But okay, just just keV, we need to take this
Speaker 6: after the break and there's not much weekend you bro.
Speaker 6: I'm sorry because it's it's just yeah, it's just too
Speaker 6: much right now to get your voice and before the deadline.
Speaker 9: But we will come right back to you, So.
Speaker 6: Hang on right. I'm Tom Martine three oh three seven
Speaker 6: one three talk seven one three eight two five five.
Speaker 6: It's car Friday, but we'll talk about anything you need
Speaker 6: help with.
Speaker 9: Stick around on the Troubleshooter Show.
Speaker 6: Go with a sure Thing Denver's Best rufer Excel Roofing
Speaker 6: dot com. You don't pay a cent until you're contentha
Speaker 6: time for an insurance check up free, no obligation comparison
Speaker 6: call Compass Insurance paying too much your coverage at dozens
Speaker 6: of insurance companies find out now three oh three seven
Speaker 6: seven one help. You'll think you're his only customer when
Speaker 6: you choose Frank durand the real estate Man dot com
Speaker 6: to list your home with Remax Alliance three oh three
Speaker 6: nine two zero sixteen twenty two.
Speaker 1: Rip of News.
Speaker 2: Need advice?
Speaker 1: Who you don't have?
Speaker 3: Run anxious as fast as the can.
Speaker 4: Shooter's gonna help.
Speaker 3: Come man, this is.
Speaker 5: The Troubleshooter Show. Now Tom Martine, Hi.
Speaker 6: Tom Martino here, three oh three seven one three talk
Speaker 6: seven one three eight two five five. Today's Friday, Car Friday.
Speaker 6: But you can call about anything you need help with,
Speaker 6: and we're here to help you. That's what we do
Speaker 6: each and every day, and let's what do you say?
Speaker 6: We go to the funds. We have Kevin talkin with
Speaker 6: us in the studio. We have some we have Deputy
Speaker 6: Bow in the studio. We have Mark and Sues in
Speaker 6: the studio, and I'm here at the at my home
Speaker 6: studio with Deputy Dimitri. We we have a whole host
Speaker 6: of people. I'm going to talk to Ross now. And
Speaker 6: he was ending that last hour and he was talking
Speaker 6: about his twenty thirteen Honda CRV might need an engine.
Speaker 6: So let's go there, Ross, why don't you talk about
Speaker 6: the situation? Go ahead.
Speaker 23: So the CRV that we have has low mileage about
Speaker 23: forty eight thousand, I'm sorry, seventy eight thousand. Took it
Speaker 23: to the dealership that tested one of the cylinders and
Speaker 23: said the compression was only twenty five percent.
Speaker 16: Should be Oh my gosh.
Speaker 6: Wait wait, how's it running? How's it running?
Speaker 16: Not good?
Speaker 23: That's why we took it in.
Speaker 6: Okay, got it, Okay, keep going.
Speaker 23: So the question is their options were a used engine
Speaker 23: for about eight thousand or a rebuilt engine for double that,
Speaker 23: and we're thinking maybe just trying to sell it. Is
Speaker 23: there a market for cars like that that need.
Speaker 6: I mean you mean with no, Let's take it one
Speaker 6: step at a time. First, is there a market for it?
Speaker 6: It depends if somebody what's the body like, what's the
Speaker 6: interior like?
Speaker 23: It's an almost excellent.
Speaker 6: Okay, somebody might want to put an engine? What did
Speaker 6: you say the Kevin? What do you what do you
Speaker 6: think those of those prices? I would never do a
Speaker 6: new engine, but a rebuilt what do you think a
Speaker 6: little tough?
Speaker 7: The problem with the used one? You're not going to
Speaker 7: find one with less miles than you have on the car.
Speaker 7: You know it's a ten year old car.
Speaker 6: How many miles sixty?
Speaker 3: Wait?
Speaker 6: Wait, wait, okay, so what do you mean, Kevin? You
Speaker 6: mean if he buys a used engine, it's going to
Speaker 6: have about, okay.
Speaker 7: The same or more miles than what he has. Now
Speaker 7: you know there's not.
Speaker 6: Going to if he rebuilt the one rebuilding the one
Speaker 6: in the car?
Speaker 7: Is that odd that it's it's you know that that
Speaker 7: he's having this problem with this mileage? You know I
Speaker 7: would definitely get a second opinion. We've had him where
Speaker 7: the valves are misadjusted, the valves hanging open and losing compression.
Speaker 7: A simple valve adjustment fixed it. Have they given you
Speaker 7: a definitive reason as to why the compression was low?
Speaker 19: I bet?
Speaker 23: Are you still on the phone?
Speaker 16: No, yes, uh yeah, I don't.
Speaker 23: I don't. My wife took it in, so sure, I
Speaker 23: don't know what the definitive reasons.
Speaker 6: Well, do you do you trust him? Do you trust
Speaker 6: the people? Let's start there.
Speaker 23: Yes, a smile high Honda.
Speaker 7: Yeah, but it's very, very odd a car with those
Speaker 7: miles high Honda.
Speaker 9: Okay, and have you been going there for a while? Yes,
Speaker 9: that sounds kind of high, even on that used engine
Speaker 9: though at eight thousand, I mean, the damn vehicle's worth about,
Speaker 9: you know, ten to twelve.
Speaker 7: Yeah, depending on the miles and the warranty you're getting,
Speaker 7: I mean you're probably I would say closer to five
Speaker 7: to six is probably a good good range for use.
Speaker 8: You're not gonna get much.
Speaker 6: You're not going to get much money for this car,
Speaker 6: you know, without Well.
Speaker 9: My point is so putting the money into it. I mean,
Speaker 9: at what point, I don't know, Kevin, At what point
Speaker 9: do you just say, hey, well, yeah, the car's not
Speaker 9: worth it.
Speaker 7: Well, but you know, when you go and look at
Speaker 7: and do it, and they're forty grand it's it just
Speaker 7: looks better and better all the time, you know, because
Speaker 7: in great shape. So I would get a second opinion
Speaker 7: because that's that's very low miles for an engine failure
Speaker 7: for that Honda.
Speaker 6: Yeah, so Kevin will give Will you give a second
Speaker 6: opinion on that cat?
Speaker 7: Absolutely?
Speaker 9: So why don't you try that?
Speaker 7: We're in liquid basically cold facts and Wadsworth, can you
Speaker 7: drive the car?
Speaker 23: I think drivable? I think the Manuel said not to
Speaker 23: go over fifty miles.
Speaker 7: If it was I would be I wouldn't drive it
Speaker 7: too much. Only you're gonna damage catalytic converters, everything else
Speaker 7: if you're going to keep it, because it's it's rough
Speaker 7: fuel coming through.
Speaker 6: But how much would have cost to get a tote
Speaker 6: over to you?
Speaker 7: You've probably one hundred hundred and fifty bucks to toe it.
Speaker 19: Okay, all right?
Speaker 6: And what's name is certainly it's certainly worth doing getting
Speaker 6: an opinion?
Speaker 9: What were you going to ask? I'm sorry.
Speaker 7: The name of the Kevin share it an auto tech?
Speaker 19: Okay, all right?
Speaker 23: Yeah, I just don't know if we want to. You know,
Speaker 23: if they said the rebuilt would go and be almost double,
Speaker 23: so even if you took six that's twelve thousand.
Speaker 9: That's too much.
Speaker 7: That's too much for that car. But yeah, you may
Speaker 7: not need a motor. I would look into it a
Speaker 7: little bit more.
Speaker 9: But I just want to say this in general, and
Speaker 9: then I want you to weigh in on it.
Speaker 6: Mark and Kevin. Okay, let's say you have an older
Speaker 6: car like this, but it's in pretty damn good shape
Speaker 6: and you can't afford a new car. You can't even
Speaker 6: afford you know, you know, and another used car would
Speaker 6: just be another used car. And you like this car.
Speaker 6: What would be wrong with investing some money in it
Speaker 6: and then having it, having it like, uh, you know,
Speaker 6: be buried a little, but you're going to keep it.
Speaker 9: What's wrong with that?
Speaker 7: I didn't there's anything wrong with it, you know, as
Speaker 7: long as you make you know, as long as you're
Speaker 7: happy with the car, who cares what it's worth?
Speaker 19: Well?
Speaker 9: I think at one point, maybe not in this case,
Speaker 9: but if the vehicle's worth ten thousand in the repairs
Speaker 9: or twelve, you'd be insane not just to buy a
Speaker 9: used one for ten thousand. That's running.
Speaker 6: But what makes you think if you could do a
Speaker 6: really good repair and get a really.
Speaker 7: Depends on so you get a ten thousand dollars used
Speaker 7: car and you buy a motor three months later than
Speaker 7: what Yeah, see that's what Martin mark.
Speaker 9: I mean in this case that shouldn't it be close
Speaker 9: to that?
Speaker 7: Yeah?
Speaker 6: Okay, but but you yeah, but then you know, however,
Speaker 6: well you're gonna have the line.
Speaker 9: Okay, the cars.
Speaker 7: I don't know it's more than dollars.
Speaker 8: No, look, good question.
Speaker 9: I don't know where the line is. I think you
Speaker 9: assess the tranny. You assent. A lot of it is
Speaker 9: budget oriented. I mean, really, you guys bring up a
Speaker 9: good thing if they don't want a car payment or whatever,
Speaker 9: but they do have cash out.
Speaker 7: Of pocket that insurance, license plates and everything.
Speaker 9: But Kevin needs to look at everything when he brings
Speaker 9: it over. I mean, think about this. How about you
Speaker 9: get over there. You put eight grand into it for
Speaker 9: an engine, and a month down the road you need
Speaker 9: to transmission. Then a month down the roads you need
Speaker 9: new cats. Then you need this, then you need that.
Speaker 9: I mean it used to get full eyeballs on it.
Speaker 3: Yeah.
Speaker 6: Jay has a comment on this. Go ahead, Jay, what
Speaker 6: do you think? Go ahead? Jay?
Speaker 19: All right?
Speaker 24: Yeah, that's pretty low mileage for that kind of problem.
Speaker 24: I would want to have somebody look at the valve
Speaker 24: train see if a camp follower it didn't come apart,
Speaker 24: or the timing somehow isn't where it needs to be.
Speaker 24: That's pretty low mileage. Honters are very, very reliable, and
Speaker 24: I would really want to have a good deputy.
Speaker 9: Same symptoms, Kevin.
Speaker 7: Absolutely, Yeah, he's got a valve hanging open, and that's
Speaker 7: why the compression's low.
Speaker 9: And that's how do you fixate. You just do a
Speaker 9: valve job only.
Speaker 7: Well, no, but I've seen him where the valve adjustment
Speaker 7: is so far off it's too tight, so it doesn't
Speaker 7: allow the valve to close all the way I got you,
Speaker 7: if it's not been properly maintained and valves adjusted and
Speaker 7: everything throughout its life.
Speaker 9: Let me tell you, guys, both the story. Kevin will
Speaker 9: remember this. But here's a really good reason Jay to
Speaker 9: actually get it over to Kevin for a second opinion.
Speaker 9: We had a dealership in Colorado or in Castle Rock.
Speaker 9: They actually said a diesel engine was one hundred percent shot.
Speaker 9: It was shot. The guy needed an engine, and they
Speaker 9: said it wasn't out a warranty or it wasn't covered
Speaker 9: by warranty because he didn't do the oil changes on time,
Speaker 9: even though it was under warranty. It got towed to
Speaker 9: another dealership because I kept telling them, get it somewhere else.
Speaker 9: This doesn't sound right. It was like a twenty twenty
Speaker 9: three f three point fifty diesel. Okay, And ultimately you
Speaker 9: know what it was, you remember.
Speaker 7: I forget, But they took care of it.
Speaker 9: They brought it to another dealership. The engine was completely fine.
Speaker 9: It was the flex plate on the transmission, in another word,
Speaker 9: and it was fully covered by warranty. So the dealership
Speaker 9: were just a bunch of ignorantuses. Hey, Mark, can you
Speaker 9: handle this break? I have to run for a second. Okay,
Speaker 9: got his pizza must be there. Don't lie to us more,
Speaker 9: coming right up.
Speaker 6: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 6: dot com. You don't pay a cent until you're content.
Speaker 6: Time for an insurance checkup free, no obligation. In comparison,
Speaker 6: call Compass Insurance. Pay too much your coverage at dozens
Speaker 6: of insurance companies find out now three oh three, seven
Speaker 6: to seven to one help. You'll think you're his only
Speaker 6: customer when you choose Frank durand the Real Estate Man
Speaker 6: dot com to list your home with Remax Alliance three
Speaker 6: three nine two zero sixteen twenty two. Hi Tom Martino
Speaker 6: three three seven one three talk seven one three eight
Speaker 6: two five five Okay, So I want to continue taking
Speaker 6: your calls, answer questions, take complaints, and let's.
Speaker 9: See we will what do we leave off with?
Speaker 6: I think we're starting new here, okay, because I think
Speaker 6: we just basically exhausted that engine thing with the twenty
Speaker 6: thirteen with possibility. So Pat has an issue with a
Speaker 6: dealership at twenty twenty three Chevy Colorado.
Speaker 8: Is that what you've bought.
Speaker 9: There or what's going on? What's going on?
Speaker 1: Pat?
Speaker 25: Good morning, sir? Yeah, I bought a brand new July
Speaker 25: first of twenty.
Speaker 6: Three, okay, And what's the issue?
Speaker 25: It's got a paint flaw in the driver's door, you know.
Speaker 9: What I I mean, what does that look like? Put
Speaker 9: some color on that.
Speaker 25: It's got four little specks under the paint on. Uh yeah,
Speaker 25: about six inches up from the door handle.
Speaker 9: You mean almost like they painted over something that wasn't
Speaker 9: sanded properly or what Yes, sir, that's just what.
Speaker 25: They acknowledged it as well.
Speaker 6: Let me ask you something here, what what are they
Speaker 6: refusing to fix it.
Speaker 25: No, they they had their collision guy was happened to
Speaker 25: be in there at the time, looked at it.
Speaker 6: It's on the driver's side door, Yes, sir, so.
Speaker 8: You see it every time you walk up, now, right,
Speaker 8: got it?
Speaker 25: Every I get it?
Speaker 19: Ye?
Speaker 6: Would I be able to notice it if I was
Speaker 6: walking up or is this something you have to know?
Speaker 7: Is there?
Speaker 20: No?
Speaker 25: You probably wouldn't.
Speaker 6: Okay, So anyway, keep going with what they're proposing, because
Speaker 6: cause unfortunately, when you buy stuff, you buy it under
Speaker 6: warranty and they fix it. Uh, there's but but I
Speaker 6: don't know where you're going with the story, So keep going. Uh.
Speaker 25: Their collision guy found a couple of more respects down
Speaker 25: on the rocker panel, and yes, they did offer. Well, yeah,
Speaker 25: we'll get it in and fix it. I went over
Speaker 25: to the dealer or to the fixed Gerber collision and uh,
Speaker 25: oh yeah, we'll blend it to the back door and
Speaker 25: blend it to the front fender. And you just, uh
Speaker 25: kind of wonder.
Speaker 8: When you said Gerber, is that the one they're using.
Speaker 7: Uh?
Speaker 19: Y okay, Yeah, it's adjacent.
Speaker 25: To their lot.
Speaker 9: So you know, I think you need to let them
Speaker 9: try to fix it for you. Man, that's where you're going.
Speaker 8: That's exactly right.
Speaker 25: Well, do I don't want a carfax for a minor blemish?
Speaker 26: Do I?
Speaker 9: I don't think they share show on Carfax? Yeah, Carfax.
Speaker 9: A lot of people don't realize this car on that
Speaker 9: from insurance companies.
Speaker 8: Yeah, yeah, exactly.
Speaker 6: But also sometimes dealers would report something if they wanted
Speaker 6: to warn others because of a warranty where where they
Speaker 6: excluded it from warranty or something, and they want to
Speaker 6: let you know it's not warranted anymore. But I will
Speaker 6: tell you that you're not going to have a problem
Speaker 6: there with that. But but let me just let me
Speaker 6: just address the elephant in the room. You bought a
Speaker 6: new twenty twenty three Chevy Colorado, and now you're thinking,
Speaker 6: I don't want it fixed, I want a new one.
Speaker 8: Is that what you're thinking? I mean, let's get right
Speaker 8: out with it.
Speaker 25: Is that what you're okay?
Speaker 19: Beautiful?
Speaker 9: Oh good?
Speaker 8: Because some people some people are like that.
Speaker 6: It's like, I don't you know, I didn't buy something
Speaker 6: to be fixed, to be repainted, you know, I bought
Speaker 6: it to to be new. But but I would say
Speaker 6: body shops are pretty good nowadays, they really are. And
Speaker 6: at least you give him a chance to see and
Speaker 6: if they screw it up, then then you, uh you
Speaker 6: got something.
Speaker 3: To go on.
Speaker 16: Well I suppose, but uh yeah, I just I decided.
Speaker 25: I'd wait for a hailstorm or something later down the
Speaker 25: road and get it.
Speaker 9: Oh you're not gonna do it?
Speaker 27: Then, No, I don't.
Speaker 9: I don't think a hailstorm is going to fix that.
Speaker 8: Man, bro he's meaning, he means not TI.
Speaker 9: I'm saying, is hail damage where he said that those
Speaker 9: areas are. I don't know why anybody repairing hail damage
Speaker 9: on the hood or the roof or anything would be
Speaker 9: down by the rocker panel, for example. It's gonna cost
Speaker 9: you money out of pocket at that point.
Speaker 8: Yeah, but I think what he's go aheads.
Speaker 25: And that's fine.
Speaker 19: Yeah. I just don't want to mess with it.
Speaker 25: Okay, it the last one, the last Colorado I had.
Speaker 25: I drove for twenty years.
Speaker 6: May I ask you something? If you don't want to
Speaker 6: mess with it, why did you call? I'm just curious.
Speaker 6: What were you wanted to know about?
Speaker 25: I struck a deal with the new car sales manager.
Speaker 25: I just I just wanted a little bit of cash.
Speaker 25: Sixteen hundred bucks is what we settled on he offered
Speaker 25: a thousand.
Speaker 6: Oh you mean like like like a sight allowance they
Speaker 6: pay me to go away.
Speaker 9: Yeah, no, it's what is called man.
Speaker 6: Yeah.
Speaker 9: Yeah, yeah, it's really good. But if you settled on
Speaker 9: sixteen hundred, are you calling just to see what we
Speaker 9: think about that?
Speaker 25: Noh, we settled for the sixteen hundred and the nine
Speaker 25: hundred or the smart shield whatever that I paid for that.
Speaker 19: I can't youse.
Speaker 9: What is a smart shield?
Speaker 19: Oh?
Speaker 1: You mean that.
Speaker 11: Sort of mocking glove on the paint?
Speaker 6: Yeah, that that's ridiculous. Yeah, so are you going to
Speaker 6: get a refund on that?
Speaker 9: I love when people buy stuff or when people sell stuff.
Speaker 9: No one really knows what it is. I mean, they
Speaker 9: have no idea. It's a smart shutter. Okay, how much
Speaker 9: is that? So let me kimmy.
Speaker 6: I asked you something, sir? Are you asking if you
Speaker 6: made a good deal? So you got a refund on
Speaker 6: the paint protecting and you're getting sixteen hundred in cash?
Speaker 19: Is that right?
Speaker 25: That was the agreement that we struck and uh, a
Speaker 25: couple of weeks past, I called he doesn't work there anymore?
Speaker 9: So were they saying they're not going to give it
Speaker 9: to you.
Speaker 25: Well, they sent me to their new new car sales manager,
Speaker 25: and who happens who happens to be the same salesman
Speaker 25: that sold me the truck, and they don't answer calls
Speaker 25: or text mess.
Speaker 9: All right, Bo, give him a call. Do you have
Speaker 9: anything in writing or an email saying they were going
Speaker 9: to do this deal?
Speaker 19: No? I don't, I don't.
Speaker 6: I think I think it's a great idea, and you should.
Speaker 6: We should call over there and talk to the new guy.
Speaker 9: Well, I would forget them. I don't know, Kelly, grab info.
Speaker 9: Let's try to get the guy to come on and talk.
Speaker 6: Yeah, we're gonna call right now. You can first, we'll
Speaker 6: try that, but then I want to give it to Bo.
Speaker 6: All right, Now, let's uh, while we're here, let's see
Speaker 6: who else do we have here? We have John, who
Speaker 6: has a question on a sixty six forward?
Speaker 9: John, go ahead, what's happening? What's going on?
Speaker 6: Man?
Speaker 28: I tell you guys all the time, I love your card.
Speaker 19: Is it's fantastic. I'm looking next.
Speaker 28: Weekend to pick up a nineteen sixty six Ford F
Speaker 28: one hundred. I tell you guys all the time about
Speaker 28: car stuff. So I'm just wondering, like, my dad drove
Speaker 28: this truck. It's been my dream truck since he's passed away,
Speaker 28: of getting another one of these. The guy started a
Speaker 28: restoration process. He's not quite finished with it. He's done
Speaker 28: new breaks, new windshields, cleaned out the fuel system, new
Speaker 28: fuel pump.
Speaker 19: Cleaned up a gas tank.
Speaker 28: I'm just curious what should I look at when getting
Speaker 28: this to make sure I do it and fix it
Speaker 28: right and keep it running.
Speaker 19: For the rest of its life.
Speaker 7: Is he working on the body at all? Or is
Speaker 7: the body in good shape?
Speaker 19: The body's in fairly decent shape.
Speaker 28: It's got the patina paint job. It's got a couple
Speaker 28: of small dents and one on the passenger side. But
Speaker 28: I'm not worried about the body. It's more of the engine.
Speaker 28: It's the three fifty two VA. It's got a four
Speaker 28: belt carborator.
Speaker 19: He says.
Speaker 7: It drives really well, a little load.
Speaker 28: Up, a little bit on the freeway. It's got the
Speaker 28: four speed transmission. So you know, as I start my
Speaker 28: restoration on it, what should I what should I get
Speaker 28: on that?
Speaker 7: Well, it seems like he's got a good start on
Speaker 7: if he flushed the fuel system, the brakes, and everything else.
Speaker 7: That's where you start on these. So I mean, you
Speaker 7: get a really good start back driving it, you'll be
Speaker 7: able to tell more, you know, whether you need to
Speaker 7: rebuild carburetor or you know, any kind of engine work,
Speaker 7: I mean, any idea of mileage or anything on it,
Speaker 7: or anything done to the motor.
Speaker 28: He's not sure the motor is all original. There's no
Speaker 28: no changes on the motor. From what I've been told.
Speaker 28: He's changed the jets out on the carb but he
Speaker 28: thinks the needs a rebuild. That's kind of where he's
Speaker 28: leading off, sir. So that's kind of where.
Speaker 19: I'm picking it up.
Speaker 9: Would it be better to convert it to I mean,
Speaker 9: if this guy wants it original, I get that, But
Speaker 9: would it be better to convert it to fuel injection?
Speaker 7: If you get someone knows how to rebuild a carburetor,
Speaker 7: carburetor's fine, Yeah, I mean, if you have an opportunity,
Speaker 7: I would do a compression test on it. That's the
Speaker 7: only concern I would have.
Speaker 28: Working on carburetors.
Speaker 9: Since I was nine years old, I've been what what
Speaker 9: color is it?
Speaker 28: It's that robins a baby blue color?
Speaker 8: Ah, I just posted a red one. I'm sorry.
Speaker 6: I I was trying to guess it was gonna be read.
Speaker 6: But anyway, that's what it looks like. Those are cool
Speaker 6: body styles.
Speaker 7: Yeah it is, ye an, it all solid killer.
Speaker 15: It's all solid killer.
Speaker 19: Nice.
Speaker 9: Interesting.
Speaker 28: Well, I'll look at the carb for sure.
Speaker 19: Yeah.
Speaker 7: No, I would do a compression test. That's the only
Speaker 7: concern I would have.
Speaker 19: How much?
Speaker 9: How much are you going to pay for it?
Speaker 19: Oh?
Speaker 28: I'm actually trading a fore Runner for it, So an
Speaker 28: older fore Runner?
Speaker 6: Are you gonna are you well the fur Runner last longer?
Speaker 6: Are you going to like restore it or is it restored?
Speaker 28: It's it's the restoration started. The body definitely needs new paint,
Speaker 28: needs a new interior, but the engine and everything looks
Speaker 28: really good on it. So that's kind of where I.
Speaker 19: Was picking it up.
Speaker 28: And like I said, my dad had that truck. I
Speaker 28: loved that truck when I was growing up, and I
Speaker 28: wanted to get one in it. So that's why I
Speaker 28: want it.
Speaker 19: And I hardly drive. I have a work.
Speaker 28: Vehicle that puts ninety nine percent of my miles on it,
Speaker 28: so I only drive about one hundred miles a months.
Speaker 6: Very cool, man, I mean, hey, you know, more power
Speaker 6: to you. I love that kind of stuff three oh
Speaker 6: three seven one three talks seven one three eight two
Speaker 6: five five. All right, so, uh, I want to tell
Speaker 6: you that one clear Choice garage door speaking of cars
Speaker 6: will come out and do inspections in garage or they
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Speaker 6: You don't pay a cent until you're content. Time for
Speaker 6: an insurance check up free, no obligation. In comparison, call
Speaker 6: Compass Insurance paying too much your coverage at dozens of
Speaker 6: insurance companies find out now three oh three seven seven
Speaker 6: to one help. You'll think you're his only customer when
Speaker 6: you choose Frank durand the real estate Man dot com
Speaker 6: to list your home with Remax Alliance three oh three
Speaker 6: nine two zero sixteen twenty two. Tom Martine, Hey, Mark,
Speaker 6: you brought something up that I hadn't thought about in
Speaker 6: a while. But you said, if Pizza, oh, if Diddy,
Speaker 6: if p Diddy has something, uh has something to do
Speaker 6: with Clinton, then P Diddy's gonna end up dead too.
Speaker 8: You're right about.
Speaker 9: Epstein's on suicide watch. Remember Epstein like apparently killed himself.
Speaker 9: How many people didn't somebody to study when people have
Speaker 9: got to remember exactly the circumstance too. The circumstance was
Speaker 9: somehow the cameras got turned off while it happened, and
Speaker 9: somehow he got a hold of a belt which he
Speaker 9: never should have had. I mean, it was the craziest
Speaker 9: cover up ever. And now P Diddy apparently is on
Speaker 9: suicide watch. And the only and what I said, Tom
Speaker 9: was you know if Clinton was ever over to P
Speaker 9: Diddy's mansion like he went to Epstein's eye, Yeah, yeah, yeah,
Speaker 9: He's going to be taken out.
Speaker 6: Soon now because somebody did a I remember somebody did
Speaker 6: a study one time of all the people involved with
Speaker 6: the Clintons over the years in controversies that ended up dead.
Speaker 9: Do you remember that? What do you think's going on
Speaker 9: with Trump right now? That they're taking so many potshots
Speaker 9: at him?
Speaker 1: Now?
Speaker 9: You don't think this has didn't you hear what Hillary
Speaker 9: said the other day, He's like, oh, we've got to
Speaker 9: eradicate him or something like that. I'm paraphrazy.
Speaker 6: Well I'm not, okay, but do you remember, like the
Speaker 6: guy in the park that committed suicide, that was involved
Speaker 6: in one of their controversies or scandals, and.
Speaker 8: And somebody look it up because.
Speaker 6: I remember reading the Clinton scandals, the Clinton scandals and
Speaker 6: suicides and and and almost everyone involved in Clinton scandals
Speaker 6: had a problem with well, not a problem with suicide.
Speaker 6: They was they were dead, they're dead.
Speaker 9: Some of them had some of them had carra Yeah,
Speaker 9: there's a lot of different ones. I'm looking. A guy
Speaker 9: actually did some kind of chronicle on it named Larry Nichols.
Speaker 9: I might go watch it now.
Speaker 6: Now, Pat, is this the one with the silver the
Speaker 6: Colorado the paint job?
Speaker 19: Is this?
Speaker 6: Kachina saying she spoke to the sales manager. Yes, okay, Kachina,
Speaker 6: you spoke to the sales manager at Mike Maroney Chevrolet
Speaker 6: where he bought it.
Speaker 29: I did.
Speaker 9: And what did they say?
Speaker 25: He wouldn't come on the air, but he basically offered
Speaker 25: to me directly with Pat to discuss it.
Speaker 8: Yes, to make an appointment with him.
Speaker 6: Well that could be good, yeah, Pat, You know, Maroney's
Speaker 6: not a bad outfit.
Speaker 9: We don't give many calls on him at all.
Speaker 19: Man.
Speaker 6: No, So if I were you, i'd call over there
Speaker 6: to the guy. His name is Peter and and you know,
Speaker 6: remind him that we just talked.
Speaker 9: Okay, Yeah, call there right now, ask for Peter Man.
Speaker 9: She just got off with him. Literally, good job.
Speaker 6: Very good.
Speaker 25: Yeah, he's the guy that I've been texting and trying
Speaker 25: to call.
Speaker 6: But uh, do me a favor, call him and call
Speaker 6: us back and see if you know what what what.
Speaker 8: The reception you got?
Speaker 19: Okay, do it?
Speaker 6: Three oh three seven one three talk seven one.
Speaker 8: Three eight two five five. Levi, what's going on?
Speaker 6: Levi?
Speaker 9: You're calling for a friend?
Speaker 19: Levi?
Speaker 16: Yes, Hello, what's going on?
Speaker 23: So?
Speaker 15: Yes, So, my friend she had bought a car twenty
Speaker 15: ten gmc Acadia for eight thousand dollars with a little
Speaker 15: over twenty one and twenty three thousand miles on it
Speaker 15: in relatively good conditions, and so she took it to
Speaker 15: a mechanic to get it looked at.
Speaker 8: After she bought it, or before she bought it.
Speaker 20: After she bought it, okay, And so the end of
Speaker 20: the story, she thinks that her mechanics messed up.
Speaker 6: Promoter, Oh jeez, why did she take it to him
Speaker 6: to begin with?
Speaker 15: So it was stopping every now and then her car,
Speaker 15: and so she wanted.
Speaker 8: Ticking like it was stalling.
Speaker 15: Yeah, I think that's what it is.
Speaker 8: Okay, And how does she think he messed it up?
Speaker 15: So one of the things that she had noticed was
Speaker 15: kind of the car mileage originally started at one twenty
Speaker 15: three thousand. When she got it back, it was over
Speaker 15: two hundred thousand.
Speaker 6: Wait wait, wait for wait, wait, wait from what to what?
Speaker 6: From what mileage to what?
Speaker 9: Mileage?
Speaker 15: One only three thousand to two hundred thousand?
Speaker 6: Now, how long did he have the car? Two or
Speaker 6: three years or what? What are we talking about?
Speaker 15: So she she said she had he had it for
Speaker 15: around two weeks.
Speaker 9: Well, there's no way you can put that many miles
Speaker 9: on in two weeks.
Speaker 15: Yeah, and so that that's kind of what she's well.
Speaker 9: Even I don't even understand this.
Speaker 6: There's no way seventy thousand, eighty thousand miles what is
Speaker 6: the seventy seven thousand miles were put on in two weeks?
Speaker 15: Yes, and that's that's what she's kind of works.
Speaker 9: Well, guys, what do you think is going on?
Speaker 6: Seriously?
Speaker 21: Did I have no control model?
Speaker 9: What's that?
Speaker 30: Did he replace the engine control module? Do you know
Speaker 30: the nature of the repair that the car?
Speaker 6: Why? What would that do?
Speaker 30: The engine used a used engine control module. It will
Speaker 30: have the previous cars miles programmed into it or just.
Speaker 7: Not programmed properly.
Speaker 8: Wait wait wait could that have ken?
Speaker 7: It's possible, sure, depending on what components he swapped.
Speaker 9: Yes, Uh, Deputy d' you're tricking me. I didn't know
Speaker 9: you knew about cars.
Speaker 6: Oh yeah, okay, so that's a possibility, Kevin, Could you
Speaker 6: tell what's going on here? Obviously there wasn't seventy seven
Speaker 6: thousand miles.
Speaker 7: Putting in the car. You'd have to get history. What
Speaker 7: did they do? What did they replaced?
Speaker 6: They?
Speaker 8: Did the mechanic charge her for anything?
Speaker 15: So no, so he did not charge her for anything.
Speaker 31: But he had like an invoice of I think it
Speaker 31: was roughly a little over six thousand dollars for.
Speaker 3: Cards.
Speaker 6: Wait a minute, Wait a minute, Wait a minute, wait
Speaker 6: a minute. He fixed her car that she just bought
Speaker 6: for eight grand and charged her six grand.
Speaker 15: So she hasn't paid the money.
Speaker 8: But what did he say?
Speaker 6: I put six thousand dollars worth of parts in your car?
Speaker 15: I think it's more he did a estimate what it is?
Speaker 6: Okay, so LEVI he is saying to her to fix it.
Speaker 6: It's gonna take six grand.
Speaker 19: Pretty much.
Speaker 8: Yes, she but is the car.
Speaker 6: Still stalling since she got it back or did she
Speaker 6: not go ahead?
Speaker 15: So it's worse off than she initially set it off
Speaker 15: for and so she pad actually go and get the car?
Speaker 15: Get it, toad, and she is back at her house.
Speaker 6: Now, Okay, you need to take it over to Kevin,
Speaker 6: because really this doesn't make sense. A mechanic in two
Speaker 6: weeks cannot do this much trouble and he can't put
Speaker 6: There's no way that that many miles were put on it?
Speaker 6: Was the odometer correct? Does how does she know she
Speaker 6: had one hundred and twenty three thousand miles on it?
Speaker 31: I guess in the the information of which she bought it.
Speaker 6: But did the odometer did the odometer sync with what
Speaker 6: was said on the odometer statement? Did she actually look
Speaker 6: at her odometer to see that there were one hundred
Speaker 6: and twenty three thousand miles on it when she dropped
Speaker 6: it off and then Kevin correct me if I'm wrong.
Speaker 6: Do mechanics usually write down the odometer when you drop
Speaker 6: a car off?
Speaker 7: We we actually take pictures and post them with the invoice.
Speaker 8: LEVI, we need to talk to her directly.
Speaker 7: Yeah, estimate habit milads on there for the vehicle?
Speaker 9: Yeah?
Speaker 6: Does does the initial drop off have a mileage on it?
Speaker 15: I'm not sure that I could definitely have.
Speaker 6: Her Okay, have her call it. We would love to
Speaker 6: talk to her now that we know the basics. Three
Speaker 6: oh three seven one three talk seven one three A
Speaker 6: two five five go with a sure thing Denvers Best Roofer,
Speaker 6: Excel Roofing dot com. You don't pay a cent until
Speaker 6: you're content. Wait time for an insurance check up free,
Speaker 6: no obligation. In comparison, call Compass Insurance paying too much
Speaker 6: your coverage at dozens of insurance companies find out now
Speaker 6: three oh three seven seven to one.
Speaker 9: Help.
Speaker 6: You'll think you're his only customer when you choose Frank
Speaker 6: durand the real estate Man dot com to list your
Speaker 6: home with Remax Alliance three oh three nine two zero
Speaker 6: sixteen twenty two. Hi Tom Martino, your troubleshooter three oh
Speaker 6: three seven one three talk three O three seven one
Speaker 6: three eight two five five. All right, let me get
Speaker 6: to these and uh and we're we're having a lot
Speaker 6: of good car calls today, which is really good. But
Speaker 6: this one is not about cars. Go ahead, Daryl. I'm
Speaker 6: gonna probably have Mark answer this.
Speaker 9: Go ahead, Darryl.
Speaker 27: Okay. So I've never heard this question be opposed, and I,
Speaker 27: God forbid, I hope nothing ever happened.
Speaker 14: But if Trump was to be either killed.
Speaker 27: Or wounded, where he wouldn't be the candidate, it would
Speaker 27: be the candidate.
Speaker 6: You know what I thought about that yesterday. I swear
Speaker 6: to God, I was thinking about that. I said, they're
Speaker 6: so hell bent on killing him. And I thought, and
Speaker 6: I say they, I don't mean, you know, necessarily opponents.
Speaker 6: But here's the deal. I don't know who would be
Speaker 6: candidate if he was killed. Everyone would assume it would
Speaker 6: be advanced, but I don't think so.
Speaker 8: I don't.
Speaker 6: I think they'd have an emergency convention or something. I
Speaker 6: don't know, Mark, if you haven't.
Speaker 9: I don't know how that would work, man, I really don't.
Speaker 9: I guess it would all be on how much time
Speaker 9: before the election.
Speaker 6: I mean, it's never happened in history, right, I don't
Speaker 6: think so I want to ask Chad. I don't know
Speaker 6: if Chad's going to answer this or not. Anyway, what
Speaker 6: uh yeah, I mean, like I said, everybody talks about it,
Speaker 6: and it's it's it's you know, it's a trying to
Speaker 6: do what's happening.
Speaker 27: And then yeah, I was.
Speaker 16: I thought it out yesterday too, so I guess great mind.
Speaker 9: You know what's crazy is how normalized it is now.
Speaker 9: I mean, this second time they tried to kill him.
Speaker 9: The guy's hanging out at his golf course once again,
Speaker 9: the authorities something happened. I don't care what anybody says,
Speaker 9: but like, you don't even really hear about it on
Speaker 9: the news. The next day, Clinton's opening her big mouth
Speaker 9: about how he needs to be taken care of or whatever.
Speaker 9: But it really so the third time, like I don't
Speaker 9: even think hell, at some point Fox News won't even
Speaker 9: report out it. It's they've just desensitized us to him.
Speaker 6: If a nominated candidate for president dies before the general election,
Speaker 6: the process for replacing the candidate is typically handled by
Speaker 6: the political party who nominated him them the party would
Speaker 6: follow its own rules. The Democratic Party, the National Committee
Speaker 6: would convene to select a replacement. The DNC's rules give
Speaker 6: authority to the Committee to do it. They do not.
Speaker 6: They can hold a new convention or simply.
Speaker 8: Select a replacement.
Speaker 6: Now the Republican Party would take a similar approach. So
Speaker 6: what they're saying is the National Committee of the party
Speaker 6: would select someone or they would have another convention.
Speaker 16: So basically, just like they did with Cabelia, they just.
Speaker 27: Put her in Biden's spot.
Speaker 28: They just put her there.
Speaker 6: Yeah, well with Kamala, that's exactly what they did. They
Speaker 6: what they did was they the committee selected her.
Speaker 9: But he was a little further because he wasn't dead.
Speaker 9: Biden actually gave her his disaminations.
Speaker 8: I understand that.
Speaker 9: But the committee could have still voted.
Speaker 6: To have an election, you know, I mean, like not
Speaker 6: a primary, but a convention. Uh. Again, So we have
Speaker 6: more coming up on the Troubleshooter Show three oh three
Speaker 6: seven to one three talk seven one three eight two
Speaker 6: five five. Stick around and you will have more show
Speaker 6: on car Day.
Speaker 9: So stick around.
Speaker 6: Go with a sure thing Denver's best roofer Excel roofing
Speaker 6: dot com. You don't pay a cent until you're content.
Speaker 6: Time for an insurance check up free no obligation comparison
Speaker 6: call Compass Insurance paying too much your coverage at dozens
Speaker 6: of insurance companies find out now three oh three seven
Speaker 6: seven to one help. You'll think you're his only customer
Speaker 6: when you choose Frank durand the Real estate Man dot
Speaker 6: Com to list your home with Remax Alliance three all
Speaker 6: three nine two zero sixteen twenty two.
Speaker 1: Yeah, ripped.
Speaker 2: News mean ad, that's who.
Speaker 3: You don't have? Come running just as nass.
Speaker 2: As we can.
Speaker 4: Shooter's gonna help.
Speaker 3: Come man, This.
Speaker 9: Is the Troubleshooter Show.
Speaker 5: No Tom Martino, Hi Tom Martino here three all three
Speaker 5: seven one three talk seven one three eight.
Speaker 8: Two five five.
Speaker 6: We're solving problems, answering questions, taking complaints of making your
Speaker 6: life just a little easier. All you have to do
Speaker 6: is call us. We're happy to do what we can
Speaker 6: do for you anytime. So it's car Day and we
Speaker 6: have Kevin Colkin in the studio with us from Sheridan
Speaker 6: Auto Tech dot com. And this hour brought to you
Speaker 6: by Frank Randereal Estate Man dot Com. You know, I'm
Speaker 6: to god. We had two neighbors, one used Frank, one didn't.
Speaker 6: One house sat and sat and sat hardly showings. Frank's
Speaker 6: sold within three days. That is such a true story.
Speaker 6: In fact, they were family members. One was using a friend,
Speaker 6: the other one used Frank. True story. I mean, I
Speaker 6: can tell you this goes on and on and on
Speaker 6: and on. We have another neighbor now selling a house,
Speaker 6: still sitting there, not one showing, we said, Frank durand
Speaker 6: the real estate man. But you know what, these people,
Speaker 6: here's what happens. People have people who have people who
Speaker 6: know people who know people. Right. It happens not just
Speaker 6: by the way, with real estate people. It happens with mechanics,
Speaker 6: It happens with lawyers, it happens with investment advisors. Well,
Speaker 6: I know a guy who knows a guy who knows
Speaker 6: a guy who knows a guy, or my next door neighbors,
Speaker 6: second cousin's best friend, you know. And yes, sometimes knowing
Speaker 6: people helps a little, or having connections. But I you
Speaker 6: gotta go buy reputation anyway. Frank rand the real estate
Speaker 6: man dot com three or three nine two zero sixteen
Speaker 6: twenty two. Rachel's calling Rachel's the one who leaves I
Speaker 6: called earlier friend.
Speaker 9: And we were a little confused about the whole thing.
Speaker 6: But he said, you had a problem with her car,
Speaker 6: and I just want to get to that right now,
Speaker 6: and so let's talk to let's talk about this Honda CRB. Rachel,
Speaker 6: you think the mechanic messed up your car? Okay, and
Speaker 6: will go ahead.
Speaker 9: And you said you brought well, here's what I don't understand.
Speaker 6: You brought your twenty ten gmc arcadie excuse me, a
Speaker 6: kadia into this guy with one hundred and twenty three
Speaker 6: thousand miles, and when you got it back, it had
Speaker 6: an it had it seventy seven thousand more on it.
Speaker 32: It went over the two hundred miles.
Speaker 11: It said two.
Speaker 6: Well, do the math, Okay, then do the math whatever
Speaker 6: the math is.
Speaker 32: Yeah, it put I'm like, how could that happen?
Speaker 9: And I just bought this How many miles is it?
Speaker 19: Though?
Speaker 9: Is it hundreds or like thirty?
Speaker 6: No, she said two hundred thousand over two hundred thousand miles.
Speaker 9: That's not what she's saying.
Speaker 32: Hundred Wait, no, yes, it went over the two hundred
Speaker 32: thousand miles.
Speaker 9: Yes what she said, Mark what No, she's saying her
Speaker 9: adometer rolled over two hundred thousand miles. I'm asking, was
Speaker 9: it it one hundred and ninety nine thousand. No, it
Speaker 9: was that one hundred and twenty three thousand, she said, right, Rachel, Yes,
Speaker 9: so so do the math.
Speaker 6: You're saying he put eighty thousand miles on it?
Speaker 32: Yes, he put at least eighty thousand or above.
Speaker 6: Well, that's impossible though, in two weeks and two weeks.
Speaker 9: Lit'sen to the math.
Speaker 8: Listen to the math.
Speaker 6: If he drove seven days a week in two weeks,
Speaker 6: fourteen days, two hundred thousand miles, folks, do the math.
Speaker 9: It's impossible.
Speaker 6: No, not two hundred thousand. I mean eighty thousand miles
Speaker 6: in two weeks. Yes, okay, wow. And he had to
Speaker 6: have driven every day, and he would have put on
Speaker 6: five thousand, seven hundred miles every single day. Do you
Speaker 6: really believe he did that?
Speaker 32: I don't know what he'd done.
Speaker 6: Yeah, I'm just joshing it. Are you sure? Are you
Speaker 6: absolutely positive? It had one hundred and twenty three thousand
Speaker 6: miles on it?
Speaker 32: When I went back it had over the two hundred.
Speaker 6: I'm not asking that, I'm asking when you dropped it off?
Speaker 6: Did you actually go ahead?
Speaker 32: But I dropped it off, it had thank one hundred
Speaker 32: a little above over hundred and twenty three one thousand
Speaker 32: miles and you.
Speaker 6: Looked at the odometer to verify that? Or are you
Speaker 6: going by your purchase documents?
Speaker 32: No, no, I'm glad by my purchased document. But I
Speaker 32: only had the car for three months a night and
Speaker 32: go out of town with it.
Speaker 8: I get it.
Speaker 6: But here's what I'm asking because this is is it
Speaker 6: possible that your purchase document said it had one hundred
Speaker 6: and twenty three thousand miles on it, but it actually
Speaker 6: had more?
Speaker 9: But you never really looked at the odometer.
Speaker 32: No, no, it didn't have more. I looked at to
Speaker 32: a dometer because I also took it to get another inspection.
Speaker 32: I have the inspection from where I bought it, and
Speaker 32: I also took it to get another inspection.
Speaker 6: On my own. And when you took it before you
Speaker 6: bought it, did you take it to get an inspection?
Speaker 19: I did.
Speaker 9: Let's grab it's let's grab her VIN number. I'm going
Speaker 9: to run a car fax on it. Let's do that.
Speaker 6: Yep, let's do that. Okay, hold on, okay, Rachel. So, Rachel,
Speaker 6: are you so you're saying the guy ruined your engine?
Speaker 15: Basically she's done something?
Speaker 8: To my end, did you talk to him about it.
Speaker 15: I told him, I.
Speaker 32: Said, welcome it. It only had a little above once.
Speaker 16: Say, well, he didn't.
Speaker 32: He just took his head that he didn't know. He
Speaker 32: just put his shoulders up and put down.
Speaker 6: There's no way, there is no way. There is no
Speaker 6: way he put the mileage.
Speaker 9: I might have reacted that same way if you told
Speaker 9: me I put eighty thousand miles on your car in
Speaker 9: two weeks. There's no way. How do you even argue
Speaker 9: with that? There's no way, no way, I know.
Speaker 32: And then he had another GMC truck working on it
Speaker 32: too in his garage.
Speaker 9: Oh maybe he switched switch swapped the same one you had.
Speaker 16: He had a he had another.
Speaker 32: I have pictures of it.
Speaker 6: Is it the same color the other GMC?
Speaker 9: Let's get her Vin number, get let's let's pick this
Speaker 9: up after I run.
Speaker 6: It put Let's put her on hold three all three
Speaker 6: seven one three talk seven one three eight two five
Speaker 6: five hold on now let me see. Now it's Marvin's turn. Marvin,
Speaker 6: what's going on?
Speaker 27: He ain't doing good? Get glad to take give me
Speaker 27: through your time. I had something. Finally, you got to
Speaker 27: go on vacation a couple of weeks ago and we
Speaker 27: called Expedia to set everything up and everything looked good.
Speaker 27: This was, you know, months ago.
Speaker 6: To get what did you set up? I need to
Speaker 6: know what you set up with Expedia? What did you do?
Speaker 19: Flight?
Speaker 27: A flight from Denver to Cosmel and Cosmo back to Denver.
Speaker 6: Okay, so you booked a round trip, yes, and you
Speaker 6: did it through Expedia?
Speaker 19: Correct?
Speaker 8: Okay, got it? What happened?
Speaker 27: We got to the airport and just before we boarded
Speaker 27: the plane, the lady said that we don't have a
Speaker 27: way to get back and and what we said, what
Speaker 27: would This is all set up like six months ago?
Speaker 27: And she said, yeah, American Airlines canceled your flight back
Speaker 27: from Cosmeo to back to Dallas. That's been canceled.
Speaker 8: Wait, wait, what do you mean?
Speaker 6: What do they mean? What do you mean they so
Speaker 6: they're the ones but so so Expedia booked it for you.
Speaker 6: But but you're saying that the airline canceled it.
Speaker 16: Correct.
Speaker 6: Why did the airline cancel it?
Speaker 27: They had some type of flaw.
Speaker 2: I don't know.
Speaker 27: I didn't go into the details to find out why,
Speaker 27: but there was the reason. I think they didn't have
Speaker 27: enough people flying back or something.
Speaker 6: Okay, So what is that? So what happened? What happened?
Speaker 5: Uh?
Speaker 27: We we boarded our plane to Houston, I mean to Dallas,
Speaker 27: sorry to Dallas. And then from Dallas we went to
Speaker 27: Cosmel and at Cosmel we've done on the phone making
Speaker 27: more halls to get a trip, a flight to get back,
Speaker 27: and uh the fins United got us a flight back
Speaker 27: to Houston and then from Houston to Denver.
Speaker 6: Okay, if United got you a flight back, did they
Speaker 6: charge you again?
Speaker 27: Yeah, we didn't. We had to get that flight back on.
Speaker 9: Our own because the original American.
Speaker 6: Oh wait, the original one was American?
Speaker 19: Yes, oh it was.
Speaker 9: So basically, they need to refund you or Expedia?
Speaker 6: Yeah, so are you going to get a refund because
Speaker 6: the American canceled the flight?
Speaker 27: Yeah, and now American canceled the flight and they don't
Speaker 27: have my information. So they contacted Expedia and told Expedia
Speaker 27: that the flight was canceled. And that was, you know,
Speaker 27: like four months ago, and so Expedia didn't contact us
Speaker 27: to let us know that the flight coming back was canceled.
Speaker 6: No, I get it, I get all that, But now
Speaker 6: let's talk about today. Is Expedia willing Is Expedia willing
Speaker 6: to refund that part of the trip to you.
Speaker 27: Partially they want to get back. Uh let's I haven't
Speaker 27: written down, but two hundred and eight dollars per person back.
Speaker 9: Okay, well, well, hold on, hold on, bro hold on you.
Speaker 6: I hope you took it.
Speaker 27: The money, yeah, I didn't touch it yet.
Speaker 6: It's it's being sent, okay, Marvin, Marvin, Xpedia is refunding
Speaker 6: to you what it costs them or what it cost
Speaker 6: you originally.
Speaker 8: You want them to refund.
Speaker 6: What it actually cost you for that last minute ticket?
Speaker 6: Is that right?
Speaker 3: Yeah?
Speaker 27: Because there it's their fault for not contacting us or
Speaker 27: they didn't make any attempt to get another flight for us.
Speaker 27: We had to wait till the last second to get it.
Speaker 6: I don't think it's their fault. I think it's American
Speaker 6: Airline's fault.
Speaker 27: Well, American Airlines notify four months ago.
Speaker 8: Four months ago.
Speaker 6: Oh wait a minute, I didn't know that.
Speaker 8: Holy crap.
Speaker 27: The whole thing was set up. The date.
Speaker 6: No, no, you don't.
Speaker 8: You don't have to give me dates. You don't have
Speaker 8: to give me dates.
Speaker 9: Now, I understand.
Speaker 6: I understand why you're upset with Expedia, Kate.
Speaker 27: That was set up months ago.
Speaker 6: Okay, does Expedia take responsibility for the delay or for
Speaker 6: not the delay, for never notifying you. Do they take responsibility?
Speaker 27: They didn't. I didn't. They didn't give me an answer
Speaker 27: to that.
Speaker 6: Hey, Mark, Mark, Mark, I want to I want to
Speaker 6: talk to Mark about this.
Speaker 9: Mark.
Speaker 6: When I booked through Expedia, the airlines commuted communicated directly with.
Speaker 8: Me about delays.
Speaker 6: So why did you not get communicated with directly by
Speaker 6: the airline.
Speaker 27: Because the airline didn't make the flight with me the
Speaker 27: flight they made the flight.
Speaker 1: No.
Speaker 9: Sorry, that's generally not the way it works.
Speaker 8: No, that's not the way.
Speaker 6: I'll tell you personal experience. I always book through Expedia.
Speaker 6: Once I make that reservation with Expedia, every single note
Speaker 6: on that flight is sent to me directly from the airline.
Speaker 6: I'm telling you absolutely positively. In fact, I just booked
Speaker 6: flights for me and my daughter, and I booked flights
Speaker 6: for my son somewhere else, and I booked it through Expedia,
Speaker 6: and I am getting notes on that every time there's
Speaker 6: a change or a notation. I'm telling you that that
Speaker 6: even get ready for your flight or.
Speaker 8: Blah blah blah.
Speaker 6: And Marvin, I here's what I think. I think that
Speaker 6: this is my hunch that American Airline did communicate with you, okay,
Speaker 6: because we got nothing.
Speaker 27: I've got all the stuff on the computer nerds, the
Speaker 27: printed up that.
Speaker 6: Is now, I'm not talking about printed up either yourself.
Speaker 6: Either you got texts or you got emails. Now listen,
Speaker 6: you might be the one that app but that slipped
Speaker 6: through the cracks, But I doubt it, Marvin, or accidentally
Speaker 6: put in the wrong email or something.
Speaker 8: Marvin, Marvin, I promise you.
Speaker 6: I have made so many flights through Expedia, but I
Speaker 6: don't know.
Speaker 27: This is a surprise to me too. That's why I
Speaker 27: was wondering what happened here, because we never got any notifications.
Speaker 9: But they did. Did they refund your stuff?
Speaker 19: No?
Speaker 6: They gave him two hundred dollars a ticket. Well how
Speaker 6: much did he pay for the ticket?
Speaker 8: About that?
Speaker 6: They're refunding his ticket, But what he wants is how
Speaker 6: much it cost him for the last minute trip home?
Speaker 9: You know, I take him the small claims why not?
Speaker 9: Why the hell not?
Speaker 6: And what claim they never notified him?
Speaker 9: No claim they owe that.
Speaker 6: No, it doesn't even.
Speaker 9: Matter about the notification. He had to make it at
Speaker 9: the last minute. I wouldn't even bring up Mark the
Speaker 9: LACKLST notification.
Speaker 6: Mark, listen, I think you heard the whole thing. Okay,
Speaker 6: four months ago. I heard that the cancelation was made. Yeah,
Speaker 6: if they notified him four months in advance. If they
Speaker 6: did that, your flight home is canceled. He could have
Speaker 6: made arrangements four months ago.
Speaker 9: I understand. But you're totally missing what I'm saying. If
Speaker 9: he files, how much are you looking for? What's the
Speaker 9: difference between the last minute and the original how much?
Speaker 8: Let's let's come back.
Speaker 6: Hold on, let's come back and talk about this and
Speaker 6: find what is exactly the difference between what they're offering
Speaker 6: and what you paid.
Speaker 8: We got more coming right up.
Speaker 6: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 6: dot com. You don't pay a cent until you're content.
Speaker 6: Time for an insurance check up free, no obligation. In comparison,
Speaker 6: call Compass Insurance paying too much your coverage at dozens
Speaker 6: of insurance companies find out now three oh three, seven
Speaker 6: to seven to one help. You'll think you're his only
Speaker 6: customer when you choose Frank durand the real estate Man
Speaker 6: dot com to list your home with Remax Alliance three
Speaker 6: oh three nine two zero sixteen twenty two. Ali, Tom
Speaker 6: Marsino here three oh three seven to one three talks
Speaker 6: seven one three eight two five five. All right, so, uh,
Speaker 6: what's going on? Let's go back to the phones. Mark,
Speaker 6: you were asking a question of this caller and you
Speaker 6: wanted to know the difference, and I do too, So
Speaker 6: let's talk about that. You have you booked with Expedia
Speaker 6: four months before you left. One of the legs of
Speaker 6: the flight was canceled back home, and that costs you
Speaker 6: a lot of money because you had to buy a
Speaker 6: last minute ticket. They never notified you. You say they didn't.
Speaker 6: And Marvin, what is the difference from the they want
Speaker 6: a refund two hundred per person?
Speaker 8: What did you have to pay to get home.
Speaker 19: Because of the whole thing?
Speaker 27: I had to buy another night at the hotel.
Speaker 6: Now, no, no, we're not going to get into that
Speaker 6: right now. I need to know the plane ticket. It's
Speaker 6: not going to be a candy store.
Speaker 8: Okay.
Speaker 6: How much was the plane ticket going home?
Speaker 27: One thousand, one thirty two dollars and ninety four cents.
Speaker 6: Each total, And the total they're refunding is about four
Speaker 6: hundred give or take four hundred and sixteen eighty Okay,
Speaker 6: so you so there's a difference of about six hundred bucks. Now, Mark,
Speaker 6: what were you going to say there's a difference of
Speaker 6: about six hundred.
Speaker 9: Well, I'd take them the small claims court, and my
Speaker 9: whole purpose here I would actually pay at another couple
Speaker 9: hundred bucks for the hotel night as well. But they're
Speaker 9: not going to hire an attorney and show up at
Speaker 9: small claims Court twice, one for the mediation and then
Speaker 9: one for the actual court case. Over one thousand bucks.
Speaker 9: It's going to cost him a couple grand just even
Speaker 9: do that. So I think you're going to get paid
Speaker 9: before you even show up for mediation.
Speaker 27: That's right, I thought, because i'd have to pay lose
Speaker 27: lose a day's day also.
Speaker 6: Yeah, but I just want to warn you. Okay, I
Speaker 6: agree with what Marcus saying, but I want to warn
Speaker 6: you on something. They can bust it up to a
Speaker 6: higher court just to discourage you.
Speaker 9: No, they're not going to be able to do that.
Speaker 9: Why because his only claim is going to be breach
Speaker 9: of contract. The only way they're going to be able
Speaker 9: to bring it up to a different court is if
Speaker 9: you go over the seventy five hundred dollars threshold or
Speaker 9: if you're quoting some kind of federal law.
Speaker 6: Now, Marvin, here's the deal. Yep, I I really think
Speaker 6: Now I'm not. I still think you'll win. As I said,
Speaker 6: I agree with Mark, but I really believe they did contact.
Speaker 8: It would be it would be.
Speaker 6: Outrageously unusual that that airline did not contact you or
Speaker 6: your wife four months ago. Every single time, I mean,
Speaker 6: I get little messages like your flight's coming up. Do
Speaker 6: you know how weird it would be. Listen to this.
Speaker 6: If Expedia booked flights and then had to relay messages
Speaker 6: between the people and the airlines, it would never happen.
Speaker 6: So anyway, good luck on your quest. Let us please
Speaker 6: call us back and let us know what happens. Okay, Now, Mark,
Speaker 6: did you do that car fact she had on her car?
Speaker 9: Yeah, I'm trying to figure out out.
Speaker 6: We're trying to figure out she said the mechanic put
Speaker 6: eighty thousand miles on her car in two weeks. We
Speaker 6: think it's impossible. But Deputy d did find where it
Speaker 6: was sold at auction, and he said when it was
Speaker 6: sold at auction, it did have well, just sum it up,
Speaker 6: you say it did have one hundred thousand miles on it.
Speaker 30: Yeah, I just did the conversion that from kilometers to miles.
Speaker 30: So in September of last year, it sold it a
Speaker 30: dealer auction in Brighton, Colorado, and it had one hundred
Speaker 30: little over one hundred and twenty two thousand miles on
Speaker 30: it a year ago.
Speaker 9: See, but I'm showing in Nebraska July thirty, first of
Speaker 9: twenty three, it had one hundred and twenty three thousand,
Speaker 9: four hundred and eighty five.
Speaker 21: That's consistent.
Speaker 9: Well, that's consistent, right, Yeah, I mean, I just I
Speaker 9: have no idea. There's one thing I do know is
Speaker 9: the dude didn't drive it eighty thousand miles. I don't
Speaker 9: care what anybody says.
Speaker 6: That's what happened. I think. I mean, he didn't do
Speaker 6: any repairs. He just did an estimate.
Speaker 9: So I don't.
Speaker 8: I have no idea what happened. I have no idea.
Speaker 9: I wonder once again though, if she is hitting the
Speaker 9: kilometer button or he did on her dash, Oh, what.
Speaker 6: A good idea.
Speaker 9: Now where'd you get that? That?
Speaker 6: That's a that's a good possibility. Where'd you hear that?
Speaker 6: Did you just think of that?
Speaker 9: Actually? Kevin and I were talking about that.
Speaker 8: Hey, Rachel. Rachel, this is a digital display, right, I'm.
Speaker 32: Not understanding that did.
Speaker 9: Okay on your O dometer? I just want to ask this.
Speaker 6: Then, on your O dometer, can you switch between kilometers
Speaker 6: and miles? I don't think, well, what's what's what's the
Speaker 6: conversion on those?
Speaker 9: I haven't done the math yet.
Speaker 15: Two hundred thousand kilometers is one hundred and twenty four
Speaker 15: thousand miles.
Speaker 6: That's exactly what happened. That's exactly what happened. And then
Speaker 6: that's why that's exactly what happened.
Speaker 32: When I told him about it, he act like he
Speaker 32: didn't know. I told him, I'm gonna go get somebody
Speaker 32: to come and get my car.
Speaker 19: So I went.
Speaker 6: Because he thought you were not, he turned off.
Speaker 32: He turned it off completely to where I told the
Speaker 32: guy that went with me to get the car to
Speaker 32: check the mileage, and he couldn't check it because the
Speaker 32: place I left it at they turned off the domino
Speaker 32: where I couldn't read the migage.
Speaker 6: No more, you still can't, Rachel, You still can, Rachel.
Speaker 32: I don't know what he did. Then I'm gonna have
Speaker 32: to get somebody to come and try to turn it on.
Speaker 6: To where Rachel would you do me a favor? Just
Speaker 6: get it checked out by a mechanic. Can you still
Speaker 6: drive it? Can you still drive it?
Speaker 32: I can't really drive it?
Speaker 6: But I wait, wait, what do you mean you can't?
Speaker 6: What do you mean you can't really drive it?
Speaker 32: It's not really it'll move a little bit, but I
Speaker 32: think it's going to leave me if I try to
Speaker 32: drive it, maybe a mile or two, it'll price stop.
Speaker 6: Rachel, I don't believe. I don't believe this mechanic did anything.
Speaker 6: I don't think it hurt you. I think you bought
Speaker 6: a car that was a piece of crap. Okay, well,
Speaker 6: I think someone You need to get someone to check
Speaker 6: it out that we trust to find out exactly.
Speaker 8: And we do have some people that can do that.
Speaker 6: If you want to, they'll do it. They'll look at
Speaker 6: your car, but you've got to get it over there.
Speaker 6: And I would suggest you go to Kevin and share
Speaker 6: it an auto tech. Kelly, you can give her that
Speaker 6: off the air. I don't think I can. I can
Speaker 6: sit through her marking down the address and all that.
Speaker 6: So three oh three seven to one three eight two
Speaker 6: five five, Larry, what's your question on car insurance?
Speaker 9: Larry Well.
Speaker 11: I've been kind of going around around with State Farm.
Speaker 11: Wants to know your opinion on State Farm. But I've
Speaker 11: been with them forty fifty years.
Speaker 19: Now.
Speaker 6: Well, then I know, for one thing, you're paying too much.
Speaker 6: But keep going, keep going.
Speaker 27: Well on any.
Speaker 11: Auto insurance company. So my wife had a wrecklesser car,
Speaker 11: small seeing seventeen year old christ for PACIFICA. Yeah, turned
Speaker 11: seventy miles. We're going to buy it back as a
Speaker 11: salvage vehicle and fix it. And they're just I'm disputing
Speaker 11: their value of the car. But the way they base
Speaker 11: their value is they say an they go out, you know,
Speaker 11: one thousand miles or something, trying to find equitable.
Speaker 9: Now you're so.
Speaker 6: You're disputing the total amount to begin with, right.
Speaker 18: Well, the amount that they value the car.
Speaker 6: And well, that's what I'm getting in other words, in
Speaker 6: other words, your car was totaled, and how was it totaled?
Speaker 11: Wells, because it's an old car.
Speaker 8: How was it totaled? How was it totaled?
Speaker 6: Was it hail damage or an accident?
Speaker 11: It was an accent?
Speaker 8: Okay, got it?
Speaker 6: Hold on and I'll come right back to you that
Speaker 6: we have places you can go to double check that.
Speaker 8: Three o three seven one three eight two five five.
Speaker 6: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 6: dot com. You don't pay a cent until you're content.
Speaker 6: Time for an insurance checkup free, no obligation. In comparison,
Speaker 6: call Compass insurance paying too much your coverage at dozens
Speaker 6: of insurance companies find out now three oh three seven
Speaker 6: to seven to one help. You'll think you're his only
Speaker 6: customer when you choose Frank durand the real estate Man
Speaker 6: dot com to list your home with Remax Alliance three
Speaker 6: oh three nine two zero sixteen twenty two. Hi Tom Martino,
Speaker 6: your trouble shooter three L three seven one three talk
Speaker 6: seven one three eight two five five. So I want
Speaker 6: to go back to the phones here and figure out
Speaker 6: what what we need to.
Speaker 9: Tell this guy. Let me just get this here we go,
Speaker 9: all right, So.
Speaker 6: You had a question on car insurance. You said you
Speaker 6: don't your car was totaled. You don't like the total
Speaker 6: of the insurance company is offering you. This happens all
Speaker 6: the time, Larry, not unusual.
Speaker 11: Yeah, Well, I just want to find out from you
Speaker 11: and and the and the folks there what other insurance
Speaker 11: companies do so. They state Farm says that I have
Speaker 11: to if I want to dispute their valuation of my
Speaker 11: vehicle and what they're going to pay me to keep it,
Speaker 11: I have to find a vehicle within five hundred and
Speaker 11: thirty miles of Denver. I have to find a told.
Speaker 9: You invoke the appraisal clause. And your best way to
Speaker 9: do that is with a company like Petty Details. They'll
Speaker 9: do everything for five hundred bucks. Let me a plaything,
Speaker 9: but you don't have to free as well if if
Speaker 9: it's a correct value.
Speaker 6: But you don't have to. You do not have to
Speaker 6: go buy their rules. They don't make the rules. Okay,
Speaker 6: it would be ultimately decided in a court of equity
Speaker 6: if it was, or through the appraisal process, which means
Speaker 6: you get an expert and they get an expert. It doesn't.
Speaker 6: Don't listen to what they say. But remember this. I
Speaker 6: think one of the complications you're going to have is
Speaker 6: that they value the car twice, once for you to
Speaker 6: get a check which would include sales tax and the
Speaker 6: other if you want to buy it back. Which value
Speaker 6: are you disputing both of them?
Speaker 11: Well, the buying back, because that's what the pain is.
Speaker 11: I want to keep the car.
Speaker 6: But before but usually they tell you this is what
Speaker 6: we're going to pay you for your car, right, but
Speaker 6: then they but then they say, if you want to
Speaker 6: keep it, this.
Speaker 8: Is what we're gonna do. There's two different figures.
Speaker 11: Yeah, and the first figure was thirty two hundred and
Speaker 11: the second figure, but I want to keep it, is
Speaker 11: twenty six hundred.
Speaker 6: Okay, which one are you disputing?
Speaker 19: Both?
Speaker 18: Let me let mean I'm not necessary, I'm distributing that.
Speaker 11: But the question I.
Speaker 6: Have I understand, Larry, you want to know, you want
Speaker 6: to know how, But Larry, I'm asking a question again.
Speaker 6: If you were to get a check for that car,
Speaker 6: do you believe it's worth the total value, not the
Speaker 6: value to keep it, but the thirty two hundred bucks
Speaker 6: or whatever they do? You think it's worth more than that?
Speaker 19: I do?
Speaker 11: Okay, that's I'm not Tom.
Speaker 19: Can I just go ahead?
Speaker 6: Go ahead? Yeah?
Speaker 1: Do all?
Speaker 11: So the other part of say firms, I.
Speaker 9: Know what you're going to ask, do all insurance companies
Speaker 9: do it the same?
Speaker 10: No?
Speaker 11: The answer is no, okay, because they want exact same
Speaker 11: year also, which makes some sense.
Speaker 6: So I found, well, of course you have to find
Speaker 6: the exact year you're making model in mileage.
Speaker 11: Now what did you say there?
Speaker 9: Year, make model and mileage.
Speaker 11: Yeah, and so I did that, but I didn't find
Speaker 11: one exact samere How how many vehicles are you going
Speaker 11: to find it's a Chrysler PACIFICA. How many vehicles are
Speaker 11: you going to find at seventeen years old, same model
Speaker 11: and like mileage. I found this one. Listen to the
Speaker 11: super Root dealer on the Repo road.
Speaker 6: Larry, you're older, Larry, Larry, here's what I'm saying. Listen, Larry,
Speaker 6: you obviously didn't hear what I said. You don't have
Speaker 6: to do that. You don't have to find a vehicle.
Speaker 6: You just have to have an expert appraisal of your
Speaker 6: vehicle prior to the accident. Yes, comparable yet, Larry, comparables
Speaker 6: are part of it, but not the whole story. Sometimes
Speaker 6: it's impossible to get a comparable. What you need, and
Speaker 6: I'm going to say at one more time, is an
Speaker 6: expert appraisal. If you're going to fight this, however, your car,
Speaker 6: you get a first, you get you get an opinion
Speaker 6: free of charge from the expert. Then if you want
Speaker 6: to go further and fight it, it's going to cost
Speaker 6: you about five hundred dollars, but you can get a
Speaker 6: free initial What he will do is say, you know what, Larry,
Speaker 6: that's a pretty fair price.
Speaker 9: Take it. That won't cost you anything.
Speaker 6: So if you want to do and by the way,
Speaker 6: if he says that, then you better believe it because
Speaker 6: there's no one better. So you should go to this
Speaker 6: site and mark give him the name of the site, please.
Speaker 9: H well, referral list dot com and then search petty details.
Speaker 9: Thank you what kind of details, petty? P E T
Speaker 9: T Y Yeah, petty call him up like like Tom said,
Speaker 9: they'll give you an honest evaluation if that offer is
Speaker 9: fair or not. The other thing you got to remember,
Speaker 9: if that initial offer is fair and you want to
Speaker 9: buy it back and you don't think that offer is fair,
Speaker 9: he can help you negotiate that as well.
Speaker 6: That's right, So just call him first and call us
Speaker 6: back if you have any questions. I'm Tom Martinez Moore
Speaker 6: coming right up. Go with a sure thing Denver's Best
Speaker 6: roofer Excel roofing dot com. You don't pay a cent
Speaker 6: until you're content. Time for an insurance check up free,
Speaker 6: no obligation. In comparison, call Compass Insurance Pain too much
Speaker 6: your coverage at dozens of insurance companies. Find out Now
Speaker 6: three all three seven seven to one help. You'll think
Speaker 6: you're his only customer when you choose Frank durand the
Speaker 6: real estate Man dot com to list your home with
Speaker 6: Remax Alliance three all three nine two zero sixteen twenty two.
Speaker 6: Hi Tom martinro Denverregen dot com themself Therapy get out
Speaker 6: of Pain. I can vouch for them. They're great people.
Speaker 6: Denverregen dot com. Okay, so listen, Tracy, you what is
Speaker 6: this uh problem you might have.
Speaker 9: With a tenant?
Speaker 33: Go ahead, Tracy, Yeah, Tom, I have a tenant that's
Speaker 33: signed in eighteen month lease. They still have eight months
Speaker 33: remaining and they're having some concerns with crime that's going
Speaker 33: on around them. They're over in the Dayton Triangle. Yeah,
Speaker 33: young family suite. You know, we want to really work
Speaker 33: with them. I do not have an early termination clause
Speaker 33: in the lease. I know it's not required in Colorado, right,
Speaker 33: so they are trying to say that, you know, we're
Speaker 33: playing to work with them. Relist it right away, get
Speaker 33: them out as soon as I can, and then in
Speaker 33: their lease, but they wrote a question that without that,
Speaker 33: they are giving notice as of October thirteenth, Are they
Speaker 33: still required to pay rent through the end of the lease.
Speaker 6: Well, technically yeah, technically yes, I mean, but the practicality is,
Speaker 6: as soon as you rent it out again, yes, sure,
Speaker 6: they're not going to let you take damages, So you
Speaker 6: can keep the security deposit for breach, and you can
Speaker 6: probably go after them for whatever it takes, not for
Speaker 6: the re renting costs, but when you get a new
Speaker 6: tenant in there, if it costs, if it if it
Speaker 6: took three months, you might you might be able to
Speaker 6: go after them for the three months. You can't just
Speaker 6: sit on your ass and collect the whole thing. You
Speaker 6: can't collect the whole thing. That's you got to mitigate
Speaker 6: your damages. That's the bottom line.
Speaker 33: Yeah, that's not my plan at all. Like I'm already
Speaker 33: setting up showings, but as soon as I have a
Speaker 33: new tenant in there, yes, I'm gonna end theirs for sure.
Speaker 33: They don't have to pay till the end.
Speaker 6: Right, But so basically you're doing it the right way.
Speaker 6: But the practicality is you may not be able to
Speaker 6: uh collect from that at.
Speaker 9: All, even if you get a judgment. It's very difficult.
Speaker 6: Kevin Calkins shared in autotech dot com. Thanks for being here.
Speaker 6: I know we had plenty of epity Updasy didn't.
Speaker 3: Get you, but we have another hour.
Speaker 9: Brother. Oh my god, oh my god.
Speaker 6: Don't don't you say Tom, don't you dare say it?
Speaker 6: Don't don't you call me Biden? Oh my god, I
Speaker 6: admit I made us go with a sure thing Denver's
Speaker 6: best roofer Excel Roofing dot com. You don't pay a
Speaker 6: cent until you're content. Time for an insurance check up free.
Speaker 6: No obligation can be Garrison call Compass Insurance paying too
Speaker 6: much your coverage at dozens of insurance companies find out
Speaker 6: now three all three seven seven to one help. You'll
Speaker 6: think you're his only customer when you choose Frank durand
Speaker 6: the real estate Man dot com to list your home
Speaker 6: with Remax Alliance three all three nine two zero sixteen
Speaker 6: twenty two.
Speaker 1: Yeah, ripped up.
Speaker 2: New need that's who you don't have?
Speaker 3: You come running just as fast as we can.
Speaker 4: Show Shooter's gonna help.
Speaker 5: Come Max is the Troubleshooter Show.
Speaker 6: No Tom Martino, Hey Tom Marcino here, Welcome to the show.
Speaker 6: I apologize if you were listening at the end of
Speaker 6: the last hour and made it sound like we're going away. Uh,
Speaker 6: and it was the end of the show because I
Speaker 6: lost an hour. Anyway, I got Deputy D with me
Speaker 6: as a follow up. So Deputy D was talking, let me,
Speaker 6: let me get there you are. So we were talking
Speaker 6: about the appliance repared he paid for a part. The
Speaker 6: guy came out, why don't you explain the original problem?
Speaker 6: What happened?
Speaker 9: Go ahead?
Speaker 3: Sure?
Speaker 30: The caller Bill indicated that he hired Duncal Appliance Repair
Speaker 30: to come in and fix his washing machine. They diagnosed
Speaker 30: the issue and he paid them two hundred dollars down
Speaker 30: payment to come back and repair it.
Speaker 21: They came back to repair it.
Speaker 30: It turns out the part fit but couldn't but couldn't
Speaker 30: be plugged.
Speaker 21: Into the electrical hearts.
Speaker 30: It would cost five hundred dollars to buy an electrical harness,
Speaker 30: so he declined to do that. He wanted to get
Speaker 30: a refund of his payment. So I got a call
Speaker 30: back from Mark at Duncompliance Repair and he said that
Speaker 30: next week he's going to process a refund for everything,
Speaker 30: but the seventy seven dollars diagnostic fee.
Speaker 6: Do you believe it?
Speaker 21: I believe. I don't have any reason not to believe.
Speaker 9: Okay, so let's.
Speaker 8: Did Bill say he'd call back and let us know?
Speaker 30: Yeah, I told I asked Bill to call me sometime
Speaker 30: in the week after that to let me know if
Speaker 30: the check did not arrive what what?
Speaker 9: Out of curiosity? Why next week?
Speaker 6: Yeah, that's why I don't know.
Speaker 30: But well, Mark from Denco Cis Repair said that it
Speaker 30: will take them several days to process a chair. Really,
Speaker 30: it sounds like the check is issued somewhere else. Oh
Speaker 30: and so I asked him if he's comfortable with committing
Speaker 30: to mailing it one next week, and Mark was confident
Speaker 30: that it will be mailed in the game.
Speaker 6: We're gonna check that you're Are you suspicious? Mark? Basically?
Speaker 9: Actually, I'm not because how much was it?
Speaker 1: Uh?
Speaker 21: The refund is going to be one hundred and twenty
Speaker 21: three dollars.
Speaker 9: I can't imagine a company would lie over a buck
Speaker 9: twenty three. But we've seen it all man, We've had
Speaker 9: people promised twenty dollars refunds that never hit.
Speaker 6: Yeah, yeah, all right, anyway, so right now, that's a
Speaker 6: good one.
Speaker 9: He popped his cherry on that one, didn't he know?
Speaker 3: He did one.
Speaker 6: Before one earlier. But let me you're right though, I
Speaker 6: should do the uh the old.
Speaker 9: Ding ding ding ding ding ding ding ding. Hold on, Oh,
Speaker 9: I don't even have that up and run. It sounds
Speaker 9: more like it.
Speaker 6: Thank you, my you know, I don't.
Speaker 9: I don't get it. Like lately my dinger has been
Speaker 9: surprised when he rings that he doesn't go to his
Speaker 9: own door to answer it.
Speaker 6: There we go, all right, Hey, mark this lawsuit on
Speaker 6: for me.
Speaker 9: Hey, it's the end of the show. Time to go
Speaker 9: nice seeing you Kevin?
Speaker 6: I did I gave I gave him a shout out goodbye.
Speaker 9: He was away at the door.
Speaker 6: You guys, Okay, Greg, what's going on now?
Speaker 9: Hold on?
Speaker 8: Greg?
Speaker 3: Was this?
Speaker 6: This is a follow up from when Greg give me
Speaker 6: an idea?
Speaker 1: Here?
Speaker 24: Earlier this week?
Speaker 16: I called in about an engine that needed to.
Speaker 34: Be replaced in by twenty thirteen GMC terrain Denali.
Speaker 6: Okay, and what happened? What did we tell you?
Speaker 19: You?
Speaker 16: You had said?
Speaker 34: I called different companies on your referral list, got prices
Speaker 34: and since we talked the re manufactured engine with a
Speaker 34: four year warranty, one of the shops dropped the price
Speaker 34: from ten thousand to nine thousand dollars, which is making
Speaker 34: my decision more difficult. Now do I do I replace
Speaker 34: the engine? Do I get a new used car?
Speaker 9: Well?
Speaker 6: Do your Let's have Kevin analyze this. Kevin, what do
Speaker 6: you think?
Speaker 1: Well?
Speaker 7: How much do you love the car? I mean, that's
Speaker 7: where you got to start.
Speaker 16: I like the car a lot. It's in good condition.
Speaker 34: And once again, you know, out the door on nine
Speaker 34: fifty six dollars, if I get a Reman engine with
Speaker 34: a four year warranty.
Speaker 9: Is in that V six?
Speaker 19: Yeah?
Speaker 7: No, but you were kicking it around pretty hard at
Speaker 7: ten or eleven, so nine why wouldn't you just jump
Speaker 7: on it?
Speaker 19: Yeah?
Speaker 34: And that's why I wanted your your you guys's professional
Speaker 34: opinion and.
Speaker 9: Being that tonalie that.
Speaker 19: Loaded.
Speaker 9: Yes, and as you indicated.
Speaker 8: You you really loved it. You really loved it.
Speaker 3: Yeah.
Speaker 16: So no, no, thank you. That is perfect.
Speaker 19: Thank you.
Speaker 24: Yeah.
Speaker 6: Now listen, I hope things go well for you. A
Speaker 6: lot of times, you know, people, uh they you know,
Speaker 6: they spend money on an older car, but you know,
Speaker 6: but look at those GMCs will go a long way, uh,
Speaker 6: especially with a new engine. So thanks for calling back, Greg,
Speaker 6: letting us know three all three seven to one three
Speaker 6: talks seven one.
Speaker 9: Three, eight, two five five.
Speaker 6: You know, Kevin put it succinctly last hour of the
Speaker 6: hour before saying, you take the car what you have
Speaker 6: and add to it what you're expecting to put into it,
Speaker 6: and then you have a total price even if you're
Speaker 6: buried in that car, if what you're investing is less
Speaker 6: than it would be if you bought another car or
Speaker 6: the same and you're just buying someone else's problems. Again,
Speaker 6: you have something you know. Now it doesn't always make sense,
Speaker 6: because Mark pointed out, well, then what happens with this
Speaker 6: or that? And you can be buried to where it
Speaker 6: makes no sense where So what you do is you
Speaker 6: take the money it will take to fix the used
Speaker 6: car that you have.
Speaker 9: Now you got to assume the used car you have.
Speaker 6: Is a great body, great tranny, or that the future
Speaker 6: money will be worth it.
Speaker 9: You're going to keep it.
Speaker 6: And then you compare the money you're going to invest
Speaker 6: to what that money would buy you on the used market.
Speaker 6: And I think the point you were making, Kevin is
Speaker 6: why not put ten grand in a good car.
Speaker 8: That you love?
Speaker 6: Yeah, because if you go out and buy another car
Speaker 6: for ten grand, what are you going to get for it.
Speaker 7: You don't know till you get it.
Speaker 9: Yeah, and with.
Speaker 6: That ten and now this is especially so by I
Speaker 6: should caution when we are talking about engines and doing
Speaker 6: them the right way. I don't think I put ten
Speaker 6: grand into I don't know whatever.
Speaker 8: You know the whole front end.
Speaker 9: You know what I mean?
Speaker 8: If you have an old engine.
Speaker 6: You got it, you got In other words, we're talking
Speaker 6: about engines and trannies. Those two items are the biggest items. Yes,
Speaker 6: and those two items are the ones where you consider
Speaker 6: should I invest or should I do a used carp
Speaker 6: But yeah, and a lot of people love what they have.
Speaker 1: Uh.
Speaker 6: I've never kept a car long longer than I mean
Speaker 6: I wanted to. I've always wanted to, and I never did.
Speaker 6: I always tell myself I want to.
Speaker 9: Anyway.
Speaker 6: Now, let's do our follow up with uh uh, let's
Speaker 6: see I. Oh, no, we don't have another FOB. I
Speaker 6: thought I thought I had Bo. You didn't have any
Speaker 6: follow ups?
Speaker 9: Did you did?
Speaker 19: Bo?
Speaker 9: Le Vers?
Speaker 6: He's still next to you suits.
Speaker 9: I'm still here, Tom, but BO did?
Speaker 6: Didn't we put you on some earlier today?
Speaker 9: I thought I did?
Speaker 7: I think Kelly handled it?
Speaker 8: It was the dealership that's right, that's right, okay.
Speaker 6: So in any case, Kevin, I have a text for you,
Speaker 6: let me find it here. Speaking about buying used cars, that.
Speaker 8: Check up I win. We get a lot of questions
Speaker 8: about that checkup.
Speaker 9: For one twenty.
Speaker 6: What do you do as far as the transmission goes
Speaker 6: Kevin for a pre buy inspection.
Speaker 7: Well, basically, all you can do with the transmission is
Speaker 7: pull code, see if there's any history of any codes,
Speaker 7: get a fluid sample, see if there's any you know,
Speaker 7: major debris in the in the Yeah, the transmission and
Speaker 7: a test drive. I mean, an experienced mechanic can feel
Speaker 7: things that are not right, you know, But as far
Speaker 7: as a deep dive in the transmission, there's nothing you
Speaker 7: can really do for.
Speaker 6: That, okay, So basically there were you know. So basically you.
Speaker 8: Just give it an educated guest based on the fluids and.
Speaker 7: All fluids and the electronics, if there's codes being sad
Speaker 7: or anything, any history of codes.
Speaker 6: And then the mileage itself.
Speaker 7: Right, exactly, There's a lot that goes in it, but
Speaker 7: the main thing is having a qualified technician drive it.
Speaker 7: He can tell what the transmission's doing and not doing.
Speaker 6: All right, So Mark, you want to talk about a
Speaker 6: bike car wreck.
Speaker 8: You're a cyclist. What happened?
Speaker 9: Mark?
Speaker 35: Yeah, it was Sunday, August twenty fifth. I was just
Speaker 35: I'm not here in Strasburg and I was just riding
Speaker 35: my bike down to the post off to get my mail.
Speaker 35: I thought I'd throwing a few more blocks. So I
Speaker 35: was riding east on Cofax and I remember a white
Speaker 35: truck passing me. And the next thing I remember, I
Speaker 35: was being wheeled into an ambulance.
Speaker 8: Oh my god, So you went out completely?
Speaker 35: Oh yeah, Now was this a hit?
Speaker 6: And runner?
Speaker 9: Did the guy stick around?
Speaker 35: Well, he was pulling two trailers, and it was the
Speaker 35: second trailer was really wide, I guess, and that's what
Speaker 35: caught me. So he eventually turned around I heard. So
Speaker 35: I see this is all hearsay now because I was out,
Speaker 35: so I didn't really have troub any any chance to
Speaker 35: defend myself by what happened. They just take took me
Speaker 35: right straight to you see health trauma center.
Speaker 9: So you woke up in the ambulance.
Speaker 35: I was just being wheeled into the ambulance and that's
Speaker 35: when I woke up.
Speaker 6: Let me ask you something, is that a creepy feeling
Speaker 6: or what I mean, I've heard of people blackie.
Speaker 35: I had no idea. All I knew was my back.
Speaker 35: I just said the guy said how are you, and
Speaker 35: to say, oh, my back hurts.
Speaker 9: And how are you?
Speaker 6: Now?
Speaker 35: By the way, well I got four busted ribs on
Speaker 35: our white side and they're slowly healing. But for you know,
Speaker 35: for a couple of weeks here I was in just
Speaker 35: a whole bunch pain, you know. So anyway, okay, so
Speaker 35: what is your question? Yeah, well, I'm just kind of
Speaker 35: tangled up in your rockets for your rock.
Speaker 8: Did they tell what did they get the driver?
Speaker 19: Uh?
Speaker 35: Yeah, but I have no idea who he is?
Speaker 6: Wait wait wait wait wait wait? How do you know they.
Speaker 35: Got him Adams County? Okay, it's uh, since highway since
Speaker 35: Colfax is Highway forty in Colorado State Patrol, that's their jurisdiction.
Speaker 35: But somebody one of the Adams County Uh, Adams County, Yeah,
Speaker 35: that's right, one of the Adams County deputy told a
Speaker 35: friend of mine that it was that, that it was me.
Speaker 35: But I'm still wad wait.
Speaker 6: Wait wait wait wait wait yeah, I'm totally confused.
Speaker 8: Wait wait wait, just wait, when did.
Speaker 9: You learn all of this.
Speaker 6: So you get out of the hospital, How did you
Speaker 6: even did the deputies come to talk to you? How
Speaker 6: did you first learn they even had a report?
Speaker 35: Well, there's there's not a report yet. That's the problem.
Speaker 6: Okay, tell me then, what did you learn and when
Speaker 6: did you learn it?
Speaker 35: When I got out of the hospital, a friend of
Speaker 35: mine who knows a couple of the deputies, he told
Speaker 35: me this.
Speaker 8: What did he tell you?
Speaker 35: He told me basically that I was whacked out, you know,
Speaker 35: and he uh, okay, So the deputies gave him my
Speaker 35: bike to Keith because my bike was my bike's.
Speaker 8: Kind of the deputies gave your friend your bike.
Speaker 35: Okay, he knew he knew a couple of the deputies.
Speaker 6: Okay, but here's what I don't understand. Did someone call
Speaker 6: the deputies? Did they happen upon you? Did the driver call?
Speaker 35: I mean, what's I don't know? Oh, there was oh yeah, somebody,
Speaker 35: Oh somebody saw the accident and they called nine one one.
Speaker 9: Okay, So Adams County was called to the scene.
Speaker 35: Either at yeah, both Adams on. Adams County was called
Speaker 35: to the scene, and since it was on colfax, they
Speaker 35: had to call Colorado State Patrol okay and who?
Speaker 6: Okay, So, Adam, hold on, A friend told you that
Speaker 6: Adams County Sheriffs and state patrol were called to the scene. Okay, okay,
Speaker 6: Now they went to the scene. Did your friend say
Speaker 6: they found the driver?
Speaker 35: I don't know. I don't know.
Speaker 3: What do well?
Speaker 6: Okay, what do you he?
Speaker 35: Someone told him that the driver, since he had two
Speaker 35: trailers and he was going to turn back, you had
Speaker 35: to go way down the road to find a turnaround place.
Speaker 19: Who I don't.
Speaker 6: Oh, then how does your friend even know this?
Speaker 9: Listen? May I ask something?
Speaker 6: Mark?
Speaker 9: Did you suffer a head injury?
Speaker 35: Actually? No, my head was fine.
Speaker 6: So you're not having trouble processing my questions because it's
Speaker 6: very simple.
Speaker 9: I don't mean to make fun of you. I'm asking this.
Speaker 6: Your friend said this driver had to go down and
Speaker 6: turn around and come back.
Speaker 8: How does your friend know.
Speaker 35: This, Well, he knows a couple of deputies.
Speaker 8: The deputies call them. Did you call the deputies?
Speaker 6: Did you call the Sheriff's department?
Speaker 35: I couldn't call anybody. I was out.
Speaker 6: I'm talking about.
Speaker 35: Now, Oh yeah, well they.
Speaker 6: Okay, just hold on, I got to take a break.
Speaker 6: I'm getting old. I'm getting old. Right now, because I'm
Speaker 6: trying to figure out. If I were you, I'd be
Speaker 6: at the state patrol or at the office saying I
Speaker 6: need details on this accident on such and touch a date.
Speaker 8: Here are the name of the deputies that.
Speaker 6: Were there period. Why aren't you doing that? More of
Speaker 6: this coming up? Kevincalkin shared in autotech dot com. Thanks
Speaker 6: for being here. I know we had plenty of deputy
Speaker 6: updates you didn't get.
Speaker 9: Too, but hey, don't we have another hour? Brother?
Speaker 6: Oh my god, Oh my god, go with a sure
Speaker 6: thing Denver's best roofer Excel roofing dot com. You don't
Speaker 6: pay a cent until you're contenth time for an insurance
Speaker 6: checkup free, no obligation. In comparison, call Compass Insurance paying
Speaker 6: too much your coverage at dozens of insurance companies find
Speaker 6: out now three oh three seven seven to one help.
Speaker 6: You'll think you're his only customer when you choose Frank
Speaker 6: durand the real estate Man dot com to list your
Speaker 6: home with Remax Alliance three oh three nine two zero
Speaker 6: sixteen twenty two. Tom Marchino, who you're troubleshooter? Welcome to
Speaker 6: the show. Are we still on? Guys?
Speaker 9: Is the show area anyway, Tom, Now, so.
Speaker 6: Listen, So Mark, basically you need details about this accident.
Speaker 9: I mean you want someone.
Speaker 8: To go after.
Speaker 6: When did this exactly happen? It was August twenty fifth,
Speaker 6: you said, okay, but this is too long. They still
Speaker 6: don't have an accident report.
Speaker 10: No.
Speaker 35: I I've been contacting them. I gave them an email address.
Speaker 31: You see.
Speaker 35: They okay, you see, Hell has sent me some into that.
Speaker 35: They want all the intel I can get on mine,
Speaker 35: my insurance and the other driver's insurance. So I'm still
Speaker 35: waiting on this car.
Speaker 3: Okay.
Speaker 9: I want to get John Fuller on.
Speaker 6: Hold on a second, just hold on, let's please before
Speaker 6: the end of the show, get John Fuller, see if
Speaker 6: he can talk to us right now?
Speaker 8: Hold on, Mark, what's going on with you?
Speaker 6: Katie?
Speaker 3: Hi?
Speaker 15: Tom?
Speaker 10: Yeah, they called me back. There's top tier moving company
Speaker 10: and they promised a full refund four thousand, ninety eight Gallary.
Speaker 8: Now, wait a.
Speaker 9: Minute, have you talked to us?
Speaker 8: Have you talked to us before?
Speaker 25: Never?
Speaker 1: Oh?
Speaker 6: Okay, you you started as if we were already talking. Okay,
Speaker 6: So Katie, you had a bad mover, and why would
Speaker 6: they be refunding money? Tell me about your did they
Speaker 6: ever move you.
Speaker 10: No, they never moved me. This I could if I can't,
Speaker 10: sol did it was a deposit four thousand and ninety eight.
Speaker 6: Gal, you gave them, You gave them a deposit.
Speaker 9: Yes, when did you do.
Speaker 8: This, Katie?
Speaker 10: July twenty twenty four.
Speaker 6: You paid a deposit, a four thousand dollars deposit roughly
Speaker 6: in July.
Speaker 8: Okay, in July to move where.
Speaker 10: He moved from Crossfield, Tennessee to Portland Park, Colorado.
Speaker 6: From Tennessee to Colorado. Okay, Now where did you find
Speaker 6: the mover?
Speaker 10: It was just on the internet. I was just trying
Speaker 10: to get Okay, and what's their name, top Tare Moving Group, LLC?
Speaker 9: And where they located?
Speaker 8: Florida?
Speaker 10: Right, I think that Florida.
Speaker 19: Yep.
Speaker 9: Yeah, you're not going to get your money.
Speaker 12: That's what the attorney said.
Speaker 9: What attorney?
Speaker 10: I talked to an attorney that was a friend.
Speaker 29: Of my neighbors way back and Crossow.
Speaker 6: I'm just saying, Katie, I'd like to help you, but
Speaker 6: it's likely these people are like cockroaches. They come and go,
Speaker 6: and they're all in Florida. And you went to the
Speaker 6: internet and you got suckered and you paid a deposit
Speaker 6: and they never showed it up.
Speaker 9: Is that right?
Speaker 10: Well, I tried to cancel it. They sent me an
Speaker 10: email that said that I could cancel it and get
Speaker 10: a full refund as long as I canceled it a
Speaker 10: week before the move. I didn't even have a house yet.
Speaker 10: I was just trying to get an estimate.
Speaker 6: Yeah, I know, And they said, I know what they said.
Speaker 6: They said. Listen, they said, you have to pay us
Speaker 6: a deposit.
Speaker 8: We'll give you an estimate.
Speaker 6: If you decide not to go through with it, we're
Speaker 6: going to refund your money, right exactly. Yeah, veteran owned.
Speaker 10: We take care of widows and veterans, widows of veterans.
Speaker 10: My husband was a Marine Corps Vietnam veteran.
Speaker 9: God, this makes me sick.
Speaker 6: You know what? Who wants to take a stab at it?
Speaker 6: I want to still call them? Do you still have
Speaker 6: their number?
Speaker 3: Oh?
Speaker 10: Yeah, I got their number. I sent your team the
Speaker 10: email with their phone number and.
Speaker 8: Us forward down.
Speaker 21: You do it, Tom, I'll call him up.
Speaker 1: Bo.
Speaker 6: I want you to give him hell.
Speaker 21: I'm good at that.
Speaker 8: She was told she needed to make a deposit to
Speaker 8: get an.
Speaker 6: Estimate, right, okay, day just just I mean, I don't
Speaker 6: mind exaggerating a little. I mean, I mean that, and
Speaker 6: I mean, like you, people are going to jail.
Speaker 9: We're gonna make sure of it.
Speaker 6: And I mean, obviously we can't make sure of it,
Speaker 6: but we're gonna try.
Speaker 8: Uh.
Speaker 9: This is wrong and they're they're in Florida.
Speaker 6: God almighty, when will people learn about this?
Speaker 1: Oh?
Speaker 8: Okay, hold on, thank you.
Speaker 19: Bo.
Speaker 8: Bo's gonna take this information.
Speaker 6: Three oh three, seven to one, three eight to oh wait,
Speaker 6: John Fuller is on.
Speaker 9: Let me take him real quick, John, Thank you for
Speaker 9: being here.
Speaker 19: John.
Speaker 6: Listen, this guy's riding his bicycle down the street, down
Speaker 6: the road. Next thing he knows, next thing he knows,
Speaker 6: he's being put into an ambulance with massive injuries.
Speaker 19: Okay.
Speaker 8: This was in Uh, this.
Speaker 9: Was in August.
Speaker 6: Okay, at the end of August. His friend told him
Speaker 6: that Adams County Sheriff's Department and the State Patrol showed up,
Speaker 6: and his friend also told them.
Speaker 8: That they talked to the driver.
Speaker 6: Mark can get zero information from anyone at the State
Speaker 6: Patrol or the Sheriff's department. Okay, zero, They've done no report.
Speaker 6: What does he do?
Speaker 26: Was there an ambulance involved listening to the er right, Yes,
Speaker 26: there's got to be dispatch records. I mean you say
Speaker 26: there's nothing, but there's.
Speaker 6: No no, no no, and not about the hospital he
Speaker 6: wants to know about.
Speaker 3: No, no, no, I know.
Speaker 26: That's what I'm saying. There's got to be dispatch records
Speaker 26: to get the police to the scene. The ambulances just
Speaker 26: don't show up by themselves. Scoop somebody up and head
Speaker 26: down the road generally speaking their will, and a police
Speaker 26: presence at the scene, and they didn't get there by themselves,
Speaker 26: There'll be a dispatch record and you can go you know,
Speaker 26: you can go through either a foyer request or you know,
Speaker 26: contact them directly, and there will be some record of that.
Speaker 16: Deal man, May I.
Speaker 6: Ask something bold?
Speaker 9: May I ask something bolder?
Speaker 6: Mark was severely injured and he has no information. If
Speaker 6: he came into your office or called you, let's just say, randomly,
Speaker 6: and he told you this, would you is this something
Speaker 6: you would take on on speculation and try to.
Speaker 9: Find out the information to see if there's.
Speaker 6: Somebody to go after or would you have him do
Speaker 6: that first?
Speaker 26: No, we would be happy to do that work for
Speaker 26: And that's what we do, Tom, is investigate and figure
Speaker 26: these things out. Every single day as long as he
Speaker 26: wasn't at fault and he didn't get a ticket for
Speaker 26: his role in the accident, we are there to step
Speaker 26: in and take over and handle every single aspect of this.
Speaker 6: Hey, Mark, Mark, did you have you retained an attorney yet?
Speaker 19: No?
Speaker 35: I haven't, but I've been thinking about it.
Speaker 21: Okay, listen what I called you?
Speaker 6: Listen, Mark, John will never hold you to it unless
Speaker 6: you decide you talk to him.
Speaker 8: I want you need to talk to him.
Speaker 6: When he starts calling the state patrol and the police
Speaker 6: or the Adams County Sheriff's apartment, They're not going to
Speaker 6: give him the old soft shoe.
Speaker 35: Yeah, I did, okay, state number. I did get a
Speaker 35: case number, and I still have him been able to
Speaker 35: get it.
Speaker 6: All right. I want you to call John Fuller here's
Speaker 6: his number, seriously now and then and then we'll give
Speaker 6: him your number as well. Three oh three five nine
Speaker 6: seven forty five hundred.
Speaker 8: All right, hold on, Canina make sure he gets that.
Speaker 6: Go with a sure thing Denver's best rufer excel roofing
Speaker 6: dot com. You don't pay a cent until you're content.
Speaker 6: Time for an insurance checkup free, no obligation in comparison
Speaker 6: call Compass Insurance paying too much your coverage at dozens
Speaker 6: of insurance companies. Find out now three oh three seven
Speaker 6: to seven to one help. You'll think you're his only
Speaker 6: customer when you choose Frank durand the real estate man
Speaker 6: dot com to list your home with Remax Alliance three
Speaker 6: oh three nine two zero sixteen twenty two. All right,
Speaker 6: three oh three seven one three talk seven one three
Speaker 6: eight two five five Now Katie, listen, Katie?
Speaker 3: Uh?
Speaker 6: I want oh no, we put somebody on that, and
Speaker 6: I just want to say something. I've gotten several texts
Speaker 6: from this same from people who have been victimized by
Speaker 6: this same mover.
Speaker 8: So who should I pass it on to? Did we
Speaker 8: give this to bo?
Speaker 19: So?
Speaker 3: Bo?
Speaker 6: I'm gonna I'm gonna send you some other victims. But
Speaker 6: I want to concentrate on getting Katie her money back.
Speaker 8: Let's go to uh.
Speaker 19: Uh.
Speaker 6: Chris has an issue with his breaks on a two
Speaker 6: thousand and four uh two thousand five titan.
Speaker 8: Go ahead, what's going on?
Speaker 3: Man?
Speaker 19: Yeah? Tom, I've had I bought my truck brand new,
Speaker 19: and I've always had a problem with when I do
Speaker 19: a panic.
Speaker 6: Wait a minute, this is twenty this is twenty years later. Right,
Speaker 6: this is a new truck you book, right.
Speaker 19: Yeah, I bought it, but I've had the problem ever since. Okay,
Speaker 19: I bought it, and every time there's a panic type
Speaker 19: breaking situation, the breake goes all the way to the floorboard,
Speaker 19: like there's there's no more pressure on my pedal anymore.
Speaker 19: I'm just wondered if anybody knew anything about it. I have.
Speaker 6: I mean, this has been going on for twenty years
Speaker 6: or ten years, I'm sorry for ten years. No, no,
Speaker 6: it's no, I'm sorry, it's it is almost twenty doesn't stop.
Speaker 19: It does stop, but the pedal of the on the
Speaker 19: brake goes all the way to the floorboard. There wasn't any.
Speaker 7: Heaven, Kevin, youk have you done anything too? I mean,
Speaker 7: this was like it from day one or ten years
Speaker 7: into this.
Speaker 19: I mean, actually it's it started when I first bought
Speaker 19: the truck, and then then they had a recall on
Speaker 19: the brakes, which I have done, and it still continued.
Speaker 6: But as Mark asked, does it stop you even though
Speaker 6: it goes all the way to the floor, do you stop?
Speaker 19: It does stop, but it's not one of those break
Speaker 19: screeching type stops. It's just kind of like barely stops.
Speaker 9: Does it pulsate?
Speaker 19: No, it doesn't unless I let up on the thing
Speaker 19: and kind of hit it a couple of times when
Speaker 19: the pressure comes back on.
Speaker 7: Have you had brakes done to it since you've owned
Speaker 7: the car? And did that change anything?
Speaker 19: On the recall? They had a break issue when it
Speaker 19: was first kind of new, and I took it in
Speaker 19: and they fix that, but I still had that problem.
Speaker 7: But have you ever replaced the brake pads in between
Speaker 7: that and now.
Speaker 6: It's been twenty years?
Speaker 7: Well, I don't know. I'm just asking because they've been
Speaker 7: proved breaks in twenty years. That's why I'm asking.
Speaker 19: I have fifty seven thousand miles on a car.
Speaker 7: Right, so you haven't done any new breaks to it's.
Speaker 6: Fifty seven thousand miles in twenty years.
Speaker 19: Yes, sir. I don't get out of the house bunch anymore.
Speaker 6: Oh man?
Speaker 8: How old are you?
Speaker 19: By the way, I'm seventy four.
Speaker 6: Shut up, you're not and you don't get out of
Speaker 6: the house.
Speaker 19: Why I retired at fifty three?
Speaker 6: Oh man?
Speaker 19: Okay, so I'm at home most of the time.
Speaker 6: Okay, listen, listen, Kevin, can you would you be able
Speaker 6: to tell by driving this thing and taking it for
Speaker 6: a drive and all that.
Speaker 7: Well, yeah, we should be able to. But it seems
Speaker 7: to me this pedal fade, it just could be a
Speaker 7: quality issue in the brake pads. You know, upgrade the pads.
Speaker 6: To something else, Chris.
Speaker 9: It could be so many simple things.
Speaker 3: Chris.
Speaker 6: Where you located, even though you don't get out of
Speaker 6: the house much at seventy four?
Speaker 19: Your fart where you wad?
Speaker 6: Okay, go over to go man. You know he's at
Speaker 6: Colfax right west of Wadsworth Shared.
Speaker 9: And Auto Techular And every time you slam the brakes on.
Speaker 9: I mean, he's can duplicate this, right.
Speaker 19: It's got to be a panic. Like some kid walks.
Speaker 6: Up between the heart.
Speaker 19: It's called a heart break, a real heartbreak.
Speaker 6: Okay, you know what, Let let Kevin take a look
Speaker 6: at it, Kevin. Could it be something like a fluid
Speaker 6: prop you know, it.
Speaker 7: Could be a fluid flash. It could be you know,
Speaker 7: just better pads. I mean, it could be a lot
Speaker 7: of different, small, very minor things.
Speaker 19: I've had all my fluids changed twice in that time period.
Speaker 6: Okay, Well, Chris, listen, when it when you're when you're
Speaker 6: when you're seventy four. It's always a good idea to
Speaker 6: change your Lewitz brothers. Hey, we're gonna have Kevin. We're
Speaker 6: gonna have Kevin. Take care.
Speaker 9: You gotta go over there seriously.
Speaker 6: And it's three oh three, four five, five seventy two
Speaker 6: forty two or forty two seventy two. I'm sorry, it's yeah,
Speaker 6: three oh three. Don't make fun of me, guys. Three
Speaker 6: oh three, four five, five seventy two forty two. Got
Speaker 6: more coming right up? Go with a sure thing Denver's
Speaker 6: Best roofer Excel Roofing dot com. You don't pay a
Speaker 6: cent until you're content. Time for an insurance check up,
Speaker 6: free no obligation comparison call Compass Insurance paying too much
Speaker 6: your coverage at dozens of insurance companies find out now
Speaker 6: three oh three, seven to seven to one help. You'll
Speaker 6: think you're his only customer when you choose Frank Durand
Speaker 6: the real estate Man dot com to list your home
Speaker 6: with Remax Alliance three oh three nine two zero sixteen
Speaker 6: twenty two. Hey, I don't know what happened to.
Speaker 9: The studio camera.
Speaker 6: It went off three oh three seven one three talks
Speaker 6: seven one three eight two five five so listen. Uh, guys,
Speaker 6: your camera. I don't know what happened to it, but
Speaker 6: I don't see I killed it.
Speaker 9: Oh okay, anyway, you said it was the end of
Speaker 9: the show.
Speaker 6: Jay's got a Jay's got a comment on the break issue.
Speaker 24: Go ahead, Jay, Hey, Tom, Probably what's happening is when
Speaker 24: he moves that pedal really fast inside his master's cylinder,
Speaker 24: the fluid is being bypassed. It's going right past the
Speaker 24: plungers because there's not much else that can do.
Speaker 9: Why do you think it's doing that.
Speaker 24: I'm going to guess the rubber on those plungers is
Speaker 24: possibly manufactured a little too hard, or.
Speaker 6: It's twenty years Oh no, it happened. Never mind, he
Speaker 6: said it was happening from the beginning.
Speaker 24: If it's manufactured a little bit too hard, it's not
Speaker 24: going to expand out against the cylinder walls. And if
Speaker 24: you do it good and hard, it might just push
Speaker 24: the fluid right back past them, and that would cause
Speaker 24: exact thing. And it's the only thing in that system
Speaker 24: really where you can buy pass fluid without losing fluid
Speaker 24: onto the ground. So I fowre him. It can't hurt
Speaker 24: put a you know, twenty twenty year old rubber products
Speaker 24: aren't that great anyway, Probably might as well put a
Speaker 24: master cylinder on there. And I haven't called you back
Speaker 24: and tell you it's all better. A bet it was.
Speaker 6: You know what that's that's a good idea. That's a
Speaker 6: good idea. Really, we appreciate it very much.
Speaker 9: Three oh three seven one three talk seven one three
Speaker 9: eight two five. He he's always chiming chiming in.
Speaker 6: And he should be a deputy as well, because he
Speaker 6: knows so much about the car stuff. So try to talk.
Speaker 9: Him into it sometimes.
Speaker 6: Sus Deborah, what's going on with you in this bissele cleaner?
Speaker 9: What's happening?
Speaker 3: H Hi?
Speaker 20: There?
Speaker 29: I had dropped my cleaner off to Well, first of all,
Speaker 29: i'd called the company. I was having some problems with
Speaker 29: my cleaner that I had used once. It wasn't is it.
Speaker 9: The big green machine or something like that?
Speaker 29: Ah, jeez, I don't remember.
Speaker 9: Okay, yeah, I understand. It's a it's a carpet cleaner, right, yes, yes, okay.
Speaker 29: And it's so tanks one that puts the water onto
Speaker 29: the carpet and then another change, right I have that one?
Speaker 19: Yeah?
Speaker 9: Yeah, yeah, So what about it?
Speaker 6: What about it.
Speaker 29: You're having better luck with yours than I had it
Speaker 29: with mine. Well, the first time I used it, it
Speaker 29: didn't suck up any water.
Speaker 9: That was you got to have that that plastic part
Speaker 9: in the front. It comes off and then you can
Speaker 9: pull those two rollers out. If that thing is not
Speaker 9: snug right, you won't have any suction.
Speaker 29: Yep, I did that. I had other people look at it,
Speaker 29: and it just it would not pull anyone anyway.
Speaker 8: So what are you calling about?
Speaker 6: How old is it?
Speaker 16: It was?
Speaker 29: I used it once.
Speaker 9: Yeah, but how old is it one?
Speaker 6: How old is it?
Speaker 29: It's? Oh, my gosh, maybe two years old.
Speaker 9: Is it still under warranty?
Speaker 23: It is?
Speaker 29: And this is where the problem lies.
Speaker 9: What's the problem?
Speaker 29: I called? I called the company and they told me
Speaker 29: to take it into my local warranty shop here, Yeah,
Speaker 29: you know, warranty work. He took it in, the guy
Speaker 29: told me he couldn't fix it, and he was sending
Speaker 29: it back to the company. Well, that was back in
Speaker 29: early early spring, and he had given me a warning
Speaker 29: then that this company is not very user friendly to
Speaker 29: deal with. He dealt with them in the past, and
Speaker 29: it took forever to get warranty work back from them.
Speaker 6: So the repairman. The repairman was just factory authorized, but
Speaker 6: he didn't work.
Speaker 9: He wasn't with the factory, right, he was authorized.
Speaker 18: That's correct.
Speaker 6: Okay, So did they send it back or not?
Speaker 29: They did send it back.
Speaker 9: And you're not hearing anything. Is that the bottom line?
Speaker 29: I'm not hearing anything. He's not hearing anything.
Speaker 8: All right, hold on, Liz, I'm going to give this
Speaker 8: to Deputy D.
Speaker 6: Hold On, Kachina, get the information from Deborah for Deputy D,
Speaker 6: and let's see what he can do. Okay, folks were
Speaker 6: out of time, and you know what that means. That
Speaker 6: means that we're gonna say goodbye and coming up. I'm
Speaker 6: gonna have my goodbye video. I love that goodbye video.
Speaker 6: Thank you for being here. We'll be back here on Monday.
Speaker 6: And don't forget to call three HO three Martino with help,
Speaker 6: information and referrals.