WEBVTT

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<v Speaker 1>Yeah, ripped up.

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<v Speaker 2>You need advice so you don't have.

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<v Speaker 3>Come running as fast as we can.

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<v Speaker 4>Shoot is gonna help come.

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<v Speaker 3>Dix.

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<v Speaker 5>Is the Troubleshooter Show. Now, Tom Martino, Hi.

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<v Speaker 6>Tom Martino here, welcome to the show. What's going on

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<v Speaker 6>in your life? We have a lot happening here and

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<v Speaker 6>welcome to the show. We have our guest today, let me.

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<v Speaker 6>I don't know if they're both there, but we're going

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<v Speaker 6>to bring him in right now and I am going

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<v Speaker 6>to sit.

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<v Speaker 7>Nick is not in Tom.

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<v Speaker 8>Kevin Culkin was shared an auto tech.

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<v Speaker 6>It's you, I see you and Marcus up? But Hi,

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<v Speaker 6>Hi Kevin? How are you doing? When Will Will?

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<v Speaker 8>Will Jeff?

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<v Speaker 9>Make it today?

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<v Speaker 3>Not today?

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<v Speaker 10>Tom?

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<v Speaker 6>Oh? Okay, that's fine. So we have Kevin Calkins shared

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<v Speaker 6>an auto tech.

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<v Speaker 3>Uh.

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<v Speaker 8>Today's car Day, by the.

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<v Speaker 6>Way, so we we call it car Friday. And you

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<v Speaker 6>can call in about anything though not just cars. Three

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<v Speaker 6>oh three seven one three talk three oh three seven

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<v Speaker 6>one three eight two five five keV, what's new in

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<v Speaker 6>the car biz?

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<v Speaker 9>Anything? What's new?

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<v Speaker 6>No?

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<v Speaker 11>Nothing?

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<v Speaker 7>Really, you know, start quiet down a little bit. It's

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<v Speaker 7>our normal slowdown period. So it's just kind of nice.

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<v Speaker 6>When you say slow down because it's cars have a

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<v Speaker 6>shoulder season two right, not too hot?

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<v Speaker 7>Yeah, no, you get a nice sixty seven of your day.

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<v Speaker 7>No weather, no water, no anything, just cars love it.

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<v Speaker 6>Yeah, okay, and uh Mark's just putting on his headset,

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<v Speaker 6>so he's there, Suzanne's there, Kevin's there. Get your calls

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<v Speaker 6>in three O three seven one three talk seven one

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<v Speaker 6>three two five five. But I want to emphasize three

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<v Speaker 6>oh three Martino three O three six two seven eight

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<v Speaker 6>four sixty six because that we can answer twenty four

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<v Speaker 6>to seven, which is pretty important. So we can take

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<v Speaker 6>your calls. Now, Let's see who's on the line. If anyone,

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<v Speaker 6>and if not, well, will continue our discussion.

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<v Speaker 9>But we do have Andrea who.

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<v Speaker 6>Wants to talk about a flood and homeowner's insurance. Okay, Andrea,

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<v Speaker 6>what what's happening?

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<v Speaker 9>Andrea?

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<v Speaker 12>Hi, So I was just calling.

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<v Speaker 13>We have insurance. We have insurance Hartford Insurance for a

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<v Speaker 13>homeowner's insurance. Yes, and we had a flood on August thirtieth,

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<v Speaker 13>and it was a streak going system that came through

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<v Speaker 13>the announcers window basement and flooded our completely our basement.

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<v Speaker 13>Our insurance told my mom shouted down, so that they

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<v Speaker 13>don't cover it. I thought maybe because she's an older lady.

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<v Speaker 12>Do you know why they said? The clause says that

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<v Speaker 12>homeowners doesn't cover flood or earthquakes.

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<v Speaker 6>That's right, But what's considered a flood. Let's let's examine that.

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<v Speaker 6>A flood is considered any water that hits a horizontal

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<v Speaker 6>surface and flows into the house. Now this is very

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<v Speaker 6>tricky because if you had a storm, for example, that

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<v Speaker 6>broke a window, like hailstorm that broke a window, and

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<v Speaker 6>the water came in the window, it would be covered.

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<v Speaker 6>Let's say the water was coming down the wall and

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<v Speaker 6>went behind the windows where there's caulking, it would cover it.

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<v Speaker 6>And here's the deal. It would cover any kind of water.

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<v Speaker 6>But if a hail for example, or rain, or a

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<v Speaker 6>broken pipe or a sprinkler system or anything hits a

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<v Speaker 6>horizontal surface first, which not the roof though we're not

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<v Speaker 6>talking about the roof, we're talking about a deck or

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<v Speaker 6>the ground, then it could be considered flood when it

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<v Speaker 6>flows from outside in.

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<v Speaker 9>So that is why they're not covering it.

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<v Speaker 6>How much damage I'm telling you, They are telling you

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<v Speaker 6>the truth. Now you didn't want to hear that, but

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<v Speaker 6>I promise you they're telling you the truth. Well, let's

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<v Speaker 6>put it this way, if you don't have flood insurers,

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<v Speaker 6>because they said the same thing to Mark and Suzanne

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<v Speaker 6>when hale melt accumulated on the deck, melted and flowed

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<v Speaker 6>into the house. They said, oh no, this is not

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<v Speaker 6>going to be covered because it's not the hail damage,

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<v Speaker 6>it's flood damage. And Mark had flood coverage. If he

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<v Speaker 6>didn't realize he had flood coverage, or Susan didn't realize

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<v Speaker 6>he had flood coverage.

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<v Speaker 8>They would have never gotten it covered.

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<v Speaker 6>So are you positive you don't have any flood coverage.

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<v Speaker 12>Yeah, no, we don't have flood coverage. But as you say,

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<v Speaker 12>a horizontal flood, it did come from the ground and

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<v Speaker 12>I'm shoot straight through the windows and all that.

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<v Speaker 9>And that's what I mean.

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<v Speaker 6>So when it hits the ground, which is horizontal, right,

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<v Speaker 6>and it floats or and it can be slanted, and

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<v Speaker 6>it doesn't have to be perfectly fat, But when it

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<v Speaker 6>hits something first, except for a wall of vertical surface,

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<v Speaker 6>if it hits the ground or the deck first and

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<v Speaker 6>flows into the house or a porch or something or

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<v Speaker 6>a patio, it's not going to be covered.

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<v Speaker 9>How much damage are we talking about?

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<v Speaker 3>Oh?

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<v Speaker 12>Well, how much much? This is Tom Martine high?

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<v Speaker 6>Oh my, how much? Oh my god? Was this a

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<v Speaker 6>finished basement?

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<v Speaker 11>Yes?

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<v Speaker 6>Man, I really don't see what you can do.

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<v Speaker 9>Wow, you're just gonna have to.

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<v Speaker 14>Miss it just a We removed all the dry water.

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<v Speaker 14>We go the carpet avoid mold. And I didn't want

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<v Speaker 14>to cover anything. I mean the velve for the sprinkler

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<v Speaker 14>system is right by the window that it came in from.

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<v Speaker 6>Yes, well, now hold on a second, hold on a second.

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<v Speaker 6>Old wait wait, wait wait? Who analyzed the loss? Who

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<v Speaker 6>analyzed it? Who said it was a flood? Was it

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<v Speaker 6>the adjuster? Did anyone come out and look at your home?

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<v Speaker 12>Yes?

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<v Speaker 15>We had.

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<v Speaker 12>I think for my mom's program. It's called home Smart.

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<v Speaker 9>What's home Smart?

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<v Speaker 12>It's just like, I don't know, I think just for

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<v Speaker 12>something she paid additional into, like monthly for her home.

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<v Speaker 9>They cover like that deal through Excel.

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<v Speaker 6>Oh that sucks Jesus.

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<v Speaker 9>Is that what they're talking about? Insurance? No, No, what

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<v Speaker 9>homeowners insurance do you have? You got to have Matt

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<v Speaker 9>look at that policy and some would coverage you have.

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<v Speaker 9>We want to refer you.

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<v Speaker 6>To somebody to look at your policy to see if

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<v Speaker 6>you have coverage. Now what home smart is. Home Smart

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<v Speaker 6>is a home warranty. It's not insurance. But I don't know.

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<v Speaker 6>If the valve broke, maybe they do cover it.

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<v Speaker 9>I don't actually, I don't know that.

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<v Speaker 12>So so if we have a problem, if we have

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<v Speaker 12>a problem like that, then they'll they'll send somebody out

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<v Speaker 12>and see that. It's like if they'll help coverage. But

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<v Speaker 12>they came in that morning and they said that they won't.

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<v Speaker 12>That more than likely people in Colorado don't have the

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<v Speaker 12>flood insurance.

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<v Speaker 9>Yeah, but I'm not talking about it, and we're talking

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<v Speaker 9>about two different things. Dear.

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<v Speaker 6>Home Smart is a home.

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<v Speaker 12>Warranty, Yeah, yeah, a resturate They don't.

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<v Speaker 9>Cover any kind of flooding period.

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<v Speaker 6>Home Smart though, would cover maybe the valve, I don't know.

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<v Speaker 6>And the cleanup? Did home Smart cover anything?

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<v Speaker 12>Nothing?

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<v Speaker 6>Okay, Mark, what do you know about home Smart?

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<v Speaker 9>Oh, I'm just reading on the internet page right, And

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<v Speaker 9>what do they cover? Well, it's a repair plan. If

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<v Speaker 9>an appliance break, so repair the appliance. I don't think they.

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<v Speaker 6>But remember it's remember what we think about all home

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<v Speaker 6>warranties and and basically they don't cover pre existing they

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<v Speaker 6>don't cover lack of maintenance.

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<v Speaker 9>They don't cover up basically what actually broke. I missed

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<v Speaker 9>that first part. There are sprinkler valve. I don't even

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<v Speaker 9>know if it would cover that. It's the main valve

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<v Speaker 9>going into the house.

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<v Speaker 14>Was it pol or was it just like the it's

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<v Speaker 14>the supply line that comes from the home to the

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<v Speaker 14>velvet box. And it wasn't a velve.

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<v Speaker 6>It was oh wait wait, the supply line for the

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<v Speaker 6>sprinkler system or for the water.

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<v Speaker 14>Sprinkler system.

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<v Speaker 6>Okay, because if it was like the utility these line

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<v Speaker 6>you can cover.

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<v Speaker 9>It covers home smart does not cover a sprinkler system.

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<v Speaker 6>So okay, Well, man, I hate giving you this bad news.

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<v Speaker 9>Why don't you cut?

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<v Speaker 6>Why don't you get a hold of Paragon Services? Yes, Paragon,

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<v Speaker 6>And what Paragon does is they they will look at

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<v Speaker 6>your policy to see if you have coverage. Because even

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<v Speaker 6>though they say you don't, I don't know really where

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<v Speaker 6>it happened. It might if if let's say that valve

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<v Speaker 6>is right next to the wall, and let's say it

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<v Speaker 6>came in.

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<v Speaker 9>From the vertical wall and not from the ground.

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<v Speaker 6>We we you know, you got to split hair sometimes

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<v Speaker 6>with these warranty. Excuse me with these insurance companies. So

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<v Speaker 6>hang on, we'll get you that number. Do you have

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<v Speaker 6>that number?

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<v Speaker 9>Handy mark uh seven seven to six zero zero two zero,

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<v Speaker 9>I believe or find a one referrale liss dot com.

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<v Speaker 6>Just type in Paragon, Yeah, referless dot com, Paragon, waterpros

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<v Speaker 6>dot net. The best water systems at the lowest price

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<v Speaker 6>is right now. Thirty one ninety five gets you a

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<v Speaker 6>whole house water softening and a three filter reverse osmosis

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<v Speaker 6>system at the kitchen sink for drinking water. These two

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<v Speaker 6>systems by water Pros, which is the lowest price around,

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<v Speaker 6>is still over four grand, but plumbers would cost fifteen

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<v Speaker 6>sixteen eighteen grand for these two systems. You get them

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<v Speaker 6>for thirty one ninety five, both from waterpros dot net.

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<v Speaker 6>Three oh three eight six two five fifty five four.

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<v Speaker 6>Go with a sure thing Denver's best roofer Excel roofing

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<v Speaker 6>dot com. You don't pay a cent until you're content.

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<v Speaker 6>Time for an insurance check up free, no obligation. In comparison,

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<v Speaker 6>call Compass insurance paying too much your coverage at dozens

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<v Speaker 6>of insurance companies. Find out now three oh three seven

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<v Speaker 6>to seven to one.

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<v Speaker 9>Help.

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<v Speaker 6>You'll think you're his only customer when you choose Frank

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<v Speaker 6>durand the real estate man dot com to list your

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<v Speaker 6>home with Remax Alliance. Three oh three nine two zero

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<v Speaker 6>sixteen twenty two. Hi Tom Martino here, Welcome to the show.

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<v Speaker 6>Three oh three seven to one three talk three oh

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<v Speaker 6>three seven one three eight two five five.

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<v Speaker 8>All right, now we're going to uh.

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<v Speaker 6>We're gonna go to the phones, but we also have

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<v Speaker 6>some updates and uh, first though, I want to get Sandy.

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<v Speaker 6>One month ago she had an issue with Panels and

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<v Speaker 6>I think market pro Bid Energy was gonna help. Probidenergy

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<v Speaker 6>dot Com is one of the solar companies we endorse,

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<v Speaker 6>and Sandy, do you have a follow up for us?

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<v Speaker 6>Do we need to get Mark on or do you

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<v Speaker 6>have a follow up?

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<v Speaker 9>I say we need to.

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<v Speaker 16>Get Mark on.

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<v Speaker 6>What happened?

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<v Speaker 17>My follow up is Mark finally came over and his

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<v Speaker 17>company took pictures of the critter guards.

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<v Speaker 16>That that was the.

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<v Speaker 6>Issue, the right right that you paid an extra seven

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<v Speaker 6>hundred and fifty dollars for these critter guards. What squirrels

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<v Speaker 6>got under it and did three thousand dollars in damage

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<v Speaker 6>to your solar system right.

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<v Speaker 17>And so we you and Mark and I talked about

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<v Speaker 17>suing the people that install the critter guards, but there's

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<v Speaker 17>no guarantee on them, so you guys weren't sure that

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<v Speaker 17>I would win.

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<v Speaker 8>That's right.

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<v Speaker 12>The meantime has come.

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<v Speaker 17>Out and taking pictures of the installation, which was so

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<v Speaker 17>poorly done. He said, there's gaps all over. So I

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<v Speaker 17>feel like I can sue this guy because I need

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<v Speaker 17>to pay for five panels that were completely unrepairable because

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<v Speaker 17>of the squirrels. So that's three thousand dollars.

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<v Speaker 9>Wow.

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<v Speaker 17>My question to you is should I approach this guy,

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<v Speaker 17>the installations company, and see if if we can settle or.

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<v Speaker 16>Is that going to get Yes?

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<v Speaker 6>Of course, always, of course, always in my opinion, Why

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<v Speaker 6>why wouldn't you at least try, right, because the guy

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<v Speaker 6>might think? Now, did did did Mark Kunkle at probid

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<v Speaker 6>energy dot com when he inspected the system? Did he

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<v Speaker 6>give you an estimate of repairs?

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<v Speaker 3>Yeah?

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<v Speaker 16>Three thousands.

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<v Speaker 17>He said, there's five panels that are completely undera.

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<v Speaker 6>Well, you know that. That's good news. And Mark will

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<v Speaker 6>tell you why the King of the King of Small

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<v Speaker 6>Claims Court. That's right within small claims court. So you

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<v Speaker 6>can go to small claims court. Now here's what you

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<v Speaker 6>could do. And Mark, I want you to weigh in

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<v Speaker 6>on this. Should she first try to negotiate something or

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<v Speaker 6>or file and then arbitrate?

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<v Speaker 9>Why would you know what she's done so far?

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<v Speaker 8>But nothing?

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<v Speaker 9>She just had an expert. Why wouldn't you call them

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<v Speaker 9>up and say, hey, it's not working. Now that the

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<v Speaker 9>expert told you, what's her with it?

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<v Speaker 8>So you're saying she should at least talk to them?

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<v Speaker 17>Right first, he knew that it wasn't working. I asked

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<v Speaker 17>him if he would the installation person, if he would

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<v Speaker 17>come out and repair it, or and he's gotten out

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<v Speaker 17>of the solar panel business and refused.

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<v Speaker 9>Just now, are you talking about hold on?

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<v Speaker 6>Are you talking about the guy that sold you the system?

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<v Speaker 16>Yes, he sold me the business.

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<v Speaker 9>Well, I don't know if he's out of business.

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<v Speaker 8>It depends.

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<v Speaker 6>Did he have an actual business that he dissolved? Tell

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<v Speaker 6>me tell me you said he's not in the solar business.

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<v Speaker 6>What business is he in?

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<v Speaker 8>I don't know it.

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<v Speaker 17>It's the best way mechanical and so they do other things.

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<v Speaker 17>And he's gotten out of the solar part of it,

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<v Speaker 17>he said so.

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<v Speaker 6>So, so he did he did everything he did the

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<v Speaker 6>system plus.

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<v Speaker 9>The critter guards?

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<v Speaker 6>Yes, okay, and so you had a solar system installed.

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<v Speaker 9>Five Site says he still does all this right while

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<v Speaker 9>we're talking about this, Kelly, try to get this guy

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<v Speaker 9>on and are.

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<v Speaker 6>You calling it best way? Did you call it?

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<v Speaker 9>It's best way mecch dot com, bestwaymch dot com.

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<v Speaker 6>Okay, mechanical, Okay.

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<v Speaker 16>Okay, mechanical.

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<v Speaker 9>And his name is Brian okay.

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<v Speaker 6>And he said, well, so is he so at least

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<v Speaker 6>call him. Here's what I would do. I would call

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<v Speaker 6>him and say I called Tom Martinez. He had an

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<v Speaker 6>expert come out. The expert gave me an estimate what

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<v Speaker 6>it will cost to fix. I need you to pay

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<v Speaker 6>for it. If he refuses, you're going to go to

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<v Speaker 6>small claims court and get a judgment. Okay, That's what

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00:15:35.440 --> 00:15:38.399
<v Speaker 6>I would do. Okay, And then meanwhile, hang on because

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<v Speaker 6>we're going to try to get him on the line.

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<v Speaker 6>Three oh three seven one three talk seven one three

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<v Speaker 6>eight two five five. Dave, what's happening with you?

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<v Speaker 8>David? What's happening? Welcome?

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<v Speaker 18>Hey, I bought a biometric safe on Amazon two years ago,

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00:15:54.840 --> 00:15:57.799
<v Speaker 18>and I got to notice earlier this year that there

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<v Speaker 18>was a recall. But I had the damn the biometric

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00:16:02.279 --> 00:16:05.519
<v Speaker 18>system of the safe and then take pictures and send

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00:16:05.519 --> 00:16:06.679
<v Speaker 18>it to them, and they were going to send me

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00:16:06.720 --> 00:16:07.279
<v Speaker 18>a new safe.

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<v Speaker 6>Now, when you say biometric, is it a fingerprint?

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<v Speaker 19>Yees?

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<v Speaker 1>Now?

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<v Speaker 8>Why what?

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<v Speaker 9>What?

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<v Speaker 20>What?

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<v Speaker 2>What do you mean?

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<v Speaker 9>There was a recall.

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00:16:18.759 --> 00:16:22.840
<v Speaker 18>Apparently the biometric would just anybody could put their finger

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00:16:22.919 --> 00:16:26.279
<v Speaker 18>on it and it would open up the safe. Oh

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00:16:26.360 --> 00:16:28.480
<v Speaker 18>so I had to I had to take a screwdriver.

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00:16:28.639 --> 00:16:32.440
<v Speaker 6>And who told you? Who told you to take a screwdriver.

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00:16:31.879 --> 00:16:32.399
<v Speaker 9>And do that?

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<v Speaker 18>Uh? All Safe through Amazon told me to do that.

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00:16:38.799 --> 00:16:41.600
<v Speaker 6>No, they actually told you to do that. And then

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<v Speaker 6>did they tell you to send it back?

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<v Speaker 18>No, they just sent said send the pictures back and

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<v Speaker 18>then we'll figure out how to get you a new safe.

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<v Speaker 8>Okay, So where is it in that line right now?

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<v Speaker 18>Well, I sent them pictures like two or three times,

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<v Speaker 18>and I haven't heard.

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<v Speaker 9>Did they still sell that exact same if? On Amazon?

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00:17:04.480 --> 00:17:06.079
<v Speaker 18>They something very similar?

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00:17:06.279 --> 00:17:09.240
<v Speaker 9>Well brand saying what I mean, I understand there's been

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00:17:09.240 --> 00:17:11.279
<v Speaker 9>an update because of the problem, but is it the

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00:17:11.359 --> 00:17:11.799
<v Speaker 9>same one?

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<v Speaker 19>Yes?

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00:17:14.000 --> 00:17:15.960
<v Speaker 9>It is, then I would order it. Then I'd put

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<v Speaker 9>the old one in the box and send it back

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<v Speaker 9>for a refund.

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00:17:20.640 --> 00:17:21.960
<v Speaker 18>I never thought of that.

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00:17:21.960 --> 00:17:22.480
<v Speaker 19>That'll work?

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<v Speaker 6>I mean, will they do that? I mean they're going

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00:17:25.400 --> 00:17:27.680
<v Speaker 6>to see it's destroyed. They're going to say you destroyed it?

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<v Speaker 19>Mark?

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00:17:29.240 --> 00:17:32.079
<v Speaker 9>You think so? I've never had anything?

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00:17:32.319 --> 00:17:32.440
<v Speaker 3>Now?

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00:17:32.759 --> 00:17:35.079
<v Speaker 9>Is this one of the preferred merchants at Amazon?

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00:17:37.519 --> 00:17:37.759
<v Speaker 6>Mark?

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00:17:37.920 --> 00:17:39.920
<v Speaker 9>Doesn't it have to be a certain merchant for them

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00:17:39.960 --> 00:17:42.319
<v Speaker 9>to do this. It's got to be generally, it's just

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00:17:42.359 --> 00:17:47.039
<v Speaker 9>got to be Prime. Do you have prime?

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<v Speaker 6>Sir, David? Do you have Prime?

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00:17:49.720 --> 00:17:50.000
<v Speaker 19>Yep?

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00:17:51.319 --> 00:17:51.759
<v Speaker 9>And Mark?

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<v Speaker 6>You actually have done that with defective products?

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00:17:54.359 --> 00:17:54.480
<v Speaker 19>Well?

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00:17:54.559 --> 00:17:57.119
<v Speaker 6>Yeah, of course. Did you get an RA or anything

356
00:17:57.200 --> 00:17:58.960
<v Speaker 6>return authorization? Or just did it?

357
00:17:59.039 --> 00:17:59.079
<v Speaker 21>No?

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<v Speaker 9>I just send it back saying it showed up broken.

359
00:18:02.200 --> 00:18:04.039
<v Speaker 9>Oh no, no, no, no, no, that's not.

360
00:18:03.960 --> 00:18:06.240
<v Speaker 8>Going to work because you can see where he destroyed it.

361
00:18:06.240 --> 00:18:10.359
<v Speaker 9>It doesn't matter it showed up broken. I mean, David, listen,

362
00:18:10.519 --> 00:18:10.960
<v Speaker 9>just listen.

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00:18:11.079 --> 00:18:18.680
<v Speaker 6>Who are you dealing with it at Amazon? Somebody in India? David,

364
00:18:18.799 --> 00:18:21.160
<v Speaker 6>When was the last time you talked to him?

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00:18:21.480 --> 00:18:22.039
<v Speaker 3>How long is it?

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00:18:22.200 --> 00:18:26.319
<v Speaker 6>How has it been so you you took these picks? When?

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00:18:26.480 --> 00:18:27.119
<v Speaker 9>How long ago?

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00:18:28.440 --> 00:18:29.920
<v Speaker 19>Uh? Probably earlier this year?

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00:18:34.000 --> 00:18:38.039
<v Speaker 6>Okay, that is that's too long. If you called back

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00:18:38.119 --> 00:18:42.440
<v Speaker 6>right now and said I want my safe, or or

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00:18:42.519 --> 00:18:45.480
<v Speaker 6>do an email saying, look, you said I needed to

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00:18:46.240 --> 00:18:49.519
<v Speaker 6>get rid of this defective fingerprint pad and you would

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00:18:49.599 --> 00:18:51.640
<v Speaker 6>replace the safe and there was a recall.

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00:18:51.720 --> 00:18:54.279
<v Speaker 9>Do you any email saying there was a.

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00:18:54.240 --> 00:18:57.640
<v Speaker 6>Recall or any record of talking to them about the recall?

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00:18:59.000 --> 00:18:59.240
<v Speaker 19>I do.

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00:18:59.359 --> 00:19:03.640
<v Speaker 18>I've got I printed out their their response, I've I've

378
00:19:03.680 --> 00:19:04.079
<v Speaker 18>got good.

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00:19:04.680 --> 00:19:04.960
<v Speaker 19>Good.

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00:19:05.319 --> 00:19:07.720
<v Speaker 6>Then what I would do is send an email with

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00:19:07.799 --> 00:19:11.880
<v Speaker 6>that response saying I would really say this, I need

382
00:19:11.920 --> 00:19:14.839
<v Speaker 6>to get a replacement, or I am going to take

383
00:19:14.920 --> 00:19:18.039
<v Speaker 6>legal action. I mean, at least give them another chance.

384
00:19:18.200 --> 00:19:20.799
<v Speaker 9>What's the brand of it?

385
00:19:20.799 --> 00:19:23.519
<v Speaker 18>It's called a safe, A w E S A f E.

386
00:19:27.400 --> 00:19:30.160
<v Speaker 6>Have they ignored you or do they say when you called,

387
00:19:30.160 --> 00:19:32.200
<v Speaker 6>do they say okay, we're going to get you the

388
00:19:32.279 --> 00:19:33.640
<v Speaker 6>safe and then just ignore you?

389
00:19:33.720 --> 00:19:33.920
<v Speaker 3>Or what?

390
00:19:34.039 --> 00:19:35.640
<v Speaker 9>Tell me how it works?

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00:19:36.079 --> 00:19:38.160
<v Speaker 18>Well, the last time I called them, they said, well,

392
00:19:38.200 --> 00:19:41.559
<v Speaker 18>why didn't you call earlier? And I said, well, I

393
00:19:42.240 --> 00:19:46.960
<v Speaker 18>when I got the notice, I you know, butchered the

394
00:19:47.000 --> 00:19:50.359
<v Speaker 18>safe and then sent you pictures and then sent it

395
00:19:50.359 --> 00:19:52.559
<v Speaker 18>to a safe as well, just like the direction said.

396
00:19:53.000 --> 00:19:55.799
<v Speaker 18>And I haven't heard back from from a safe. So

397
00:19:55.839 --> 00:20:00.119
<v Speaker 18>I've contacted probably Amazon's two or three times, and so

398
00:20:00.160 --> 00:20:02.720
<v Speaker 18>I've got the paperwork and everything on that, but it's.

399
00:20:02.599 --> 00:20:05.640
<v Speaker 6>It's the safe people. Was it Amazon or the safe

400
00:20:05.680 --> 00:20:07.000
<v Speaker 6>people you've been talking to.

401
00:20:08.440 --> 00:20:08.960
<v Speaker 19>Amazon?

402
00:20:09.960 --> 00:20:10.960
<v Speaker 9>Yeah, they're usually.

403
00:20:12.559 --> 00:20:15.519
<v Speaker 6>They're usually and and you can't get a number for

404
00:20:15.640 --> 00:20:17.039
<v Speaker 6>this for the merchant?

405
00:20:17.079 --> 00:20:18.799
<v Speaker 9>Who is the merchant? What's the name again?

406
00:20:20.079 --> 00:20:20.720
<v Speaker 19>Aw safe?

407
00:20:21.119 --> 00:20:22.079
<v Speaker 9>Just get the new one.

408
00:20:22.119 --> 00:20:22.799
<v Speaker 6>How do you sell it?

409
00:20:22.880 --> 00:20:23.720
<v Speaker 9>How do you spell it?

410
00:20:24.880 --> 00:20:25.119
<v Speaker 19>I know?

411
00:20:25.240 --> 00:20:25.440
<v Speaker 3>Mark?

412
00:20:25.519 --> 00:20:29.400
<v Speaker 9>That's a w Okay, do it again?

413
00:20:29.440 --> 00:20:29.759
<v Speaker 6>Please?

414
00:20:30.720 --> 00:20:33.400
<v Speaker 19>A W E s A f E.

415
00:20:33.839 --> 00:20:39.480
<v Speaker 6>Okay now oh oh okay, now listen, here's here's what

416
00:20:39.519 --> 00:20:42.319
<v Speaker 6>I'd like you to do. Mark has a great idea.

417
00:20:42.640 --> 00:20:47.279
<v Speaker 6>Just call him one more time and see. I just

418
00:20:47.400 --> 00:20:50.599
<v Speaker 6>think that really, what's the difference? You want one anyhow?

419
00:20:50.680 --> 00:20:52.880
<v Speaker 19>Right? Yes?

420
00:20:52.920 --> 00:20:57.160
<v Speaker 9>Okay, man, they're and they're going to credit it anyhow.

421
00:20:57.279 --> 00:20:59.519
<v Speaker 9>I mean they are. I knew someone that had a

422
00:20:59.599 --> 00:21:02.640
<v Speaker 9>keyboard to Logiti keyboard for about a year and it

423
00:21:02.680 --> 00:21:05.039
<v Speaker 9>broke and they did the same thing. Not that I

424
00:21:05.160 --> 00:21:05.759
<v Speaker 9>condone it.

425
00:21:06.839 --> 00:21:10.440
<v Speaker 6>Okay, listen, okay, try what Mark is saying after you

426
00:21:10.480 --> 00:21:10.839
<v Speaker 6>call him.

427
00:21:10.880 --> 00:21:12.680
<v Speaker 9>I mean, there's one more call. Is not going to

428
00:21:12.799 --> 00:21:13.119
<v Speaker 9>kill you.

429
00:21:13.200 --> 00:21:15.359
<v Speaker 22>Hey, Dave, I have a question on your safe.

430
00:21:15.759 --> 00:21:17.079
<v Speaker 9>How big is it is that?

431
00:21:17.240 --> 00:21:19.640
<v Speaker 22>A walk in safe or like a bread box safe.

432
00:21:24.400 --> 00:21:26.599
<v Speaker 22>Is it a big like a walk in safe? Like

433
00:21:26.640 --> 00:21:27.519
<v Speaker 22>a closet safe?

434
00:21:28.640 --> 00:21:28.920
<v Speaker 3>No?

435
00:21:28.920 --> 00:21:32.839
<v Speaker 18>No, no, still two guns safe and I can open

436
00:21:32.880 --> 00:21:33.480
<v Speaker 18>it with a key.

437
00:21:33.839 --> 00:21:36.160
<v Speaker 6>But oh my god, a walk in safe? Do you

438
00:21:36.240 --> 00:21:37.960
<v Speaker 6>really think Amazon would deliver that?

439
00:21:38.000 --> 00:21:40.680
<v Speaker 8>Come on online?

440
00:21:40.759 --> 00:21:45.039
<v Speaker 7>Gosh? If he sends a pictures to as safe there

441
00:21:45.079 --> 00:21:47.640
<v Speaker 7>is a recall, they'll take care of it instead of Amazon.

442
00:21:48.440 --> 00:21:50.279
<v Speaker 8>You looked that up? Did you look that up?

443
00:21:50.359 --> 00:21:54.240
<v Speaker 7>keV recall at a safe us dot com. Send the

444
00:21:54.279 --> 00:21:55.920
<v Speaker 7>picture there with your information?

445
00:21:56.079 --> 00:21:58.920
<v Speaker 6>Okay, why don't you deal directly there? And it's called

446
00:21:59.000 --> 00:21:59.759
<v Speaker 6>it's recall.

447
00:22:00.640 --> 00:22:03.960
<v Speaker 9>But guys, understand, when you send it back to Amazon,

448
00:22:04.319 --> 00:22:08.640
<v Speaker 9>they're gonna simply make that manufacture or whatever they're referred

449
00:22:08.680 --> 00:22:12.000
<v Speaker 9>to as that don't anyhow.

450
00:22:12.359 --> 00:22:17.200
<v Speaker 18>Yeah he's right, Yeah, yeah, I did send the pictures

451
00:22:17.240 --> 00:22:19.039
<v Speaker 18>back to a safe and they just ignored me.

452
00:22:19.720 --> 00:22:22.839
<v Speaker 19>So wait. And then then I followed up.

453
00:22:22.799 --> 00:22:25.240
<v Speaker 6>With can we get a number for all Safe? I

454
00:22:25.279 --> 00:22:27.000
<v Speaker 6>tried to find one. I couldn't find one.

455
00:22:28.319 --> 00:22:29.160
<v Speaker 19>Yeah, I couldn't either.

456
00:22:29.559 --> 00:22:31.720
<v Speaker 9>Most of these companies like that. I mean, they just

457
00:22:31.759 --> 00:22:34.400
<v Speaker 9>go to China and have them built and throw a

458
00:22:34.480 --> 00:22:35.880
<v Speaker 9>name on them. There's no one to call.

459
00:22:38.079 --> 00:22:40.200
<v Speaker 18>I will order another one and send it back. I

460
00:22:40.200 --> 00:22:43.079
<v Speaker 18>didn't even think of that, but I'll take my chances

461
00:22:43.119 --> 00:22:45.160
<v Speaker 18>on that one. But can I share a quick story

462
00:22:45.160 --> 00:22:46.039
<v Speaker 18>with you?

463
00:22:46.079 --> 00:22:48.240
<v Speaker 8>Go ahead, all right.

464
00:22:48.359 --> 00:22:51.680
<v Speaker 18>So we were camping ten years ago. We bought a

465
00:22:51.759 --> 00:22:55.960
<v Speaker 18>camper toilet from Amazon, and we get up into the

466
00:22:56.119 --> 00:23:00.200
<v Speaker 18>into the mountains and we build a little shelter for

467
00:23:00.200 --> 00:23:03.799
<v Speaker 18>a toilet and we open it up and here.

468
00:23:03.680 --> 00:23:04.319
<v Speaker 6>It was used.

469
00:23:05.400 --> 00:23:06.720
<v Speaker 7>Oh you wirre.

470
00:23:08.680 --> 00:23:15.319
<v Speaker 9>I told you they'll take anything back. Oh my god,

471
00:23:15.480 --> 00:23:17.759
<v Speaker 9>Now are you sure someone didn't use it? And you

472
00:23:17.839 --> 00:23:22.200
<v Speaker 9>didn't know? No, that's unbelievable.

473
00:23:21.480 --> 00:23:24.640
<v Speaker 18>There, and we opened it up, and it's like, you've

474
00:23:24.640 --> 00:23:25.400
<v Speaker 18>gotta be killed.

475
00:23:26.920 --> 00:23:31.160
<v Speaker 6>Now, I have another question when you say used, Oh.

476
00:23:31.079 --> 00:23:33.640
<v Speaker 9>Please, you could not get any more graphic? All right,

477
00:23:33.880 --> 00:23:36.119
<v Speaker 9>I was going to sign a number to it. Well

478
00:23:36.160 --> 00:23:37.279
<v Speaker 9>it's got to be number two.

479
00:23:38.720 --> 00:23:39.559
<v Speaker 19>Yep, yep.

480
00:23:39.759 --> 00:23:40.960
<v Speaker 9>Where did that ever come from?

481
00:23:41.000 --> 00:23:41.359
<v Speaker 1>Anyway?

482
00:23:41.440 --> 00:23:45.240
<v Speaker 9>Number one and number two I don't know, jeez.

483
00:23:45.880 --> 00:23:49.240
<v Speaker 6>Anyway, the other day when I was at the station,

484
00:23:49.440 --> 00:23:51.920
<v Speaker 6>doc was so disgusting. I think it was number three,

485
00:23:51.960 --> 00:23:54.240
<v Speaker 6>but I'm not sure. But if there is such a thing,

486
00:23:55.200 --> 00:23:57.079
<v Speaker 6>I'm just kidding. We got more coming up on the

487
00:23:57.119 --> 00:24:01.440
<v Speaker 6>Troubleshooter Show. Three old heymes seven one three a two

488
00:24:01.480 --> 00:24:06.440
<v Speaker 6>five five. Go with a sure thing Denver's Best roofer

489
00:24:06.559 --> 00:24:09.480
<v Speaker 6>Excel Roofing dot com. You don't pay a cent until

490
00:24:09.480 --> 00:24:15.960
<v Speaker 6>you're contenth time for an insurance check up free, no obligation.

491
00:24:16.000 --> 00:24:19.799
<v Speaker 6>In comparison, call Compass Insurance paying too much your coverage

492
00:24:19.839 --> 00:24:22.519
<v Speaker 6>at dozens of insurance companies find out now three oh

493
00:24:22.559 --> 00:24:25.039
<v Speaker 6>three seven seven to one help. You'll think you're his

494
00:24:25.160 --> 00:24:27.799
<v Speaker 6>only customer when you choose Frank durand the real estate

495
00:24:27.839 --> 00:24:31.079
<v Speaker 6>Man dot com to list your home with Remax Alliance

496
00:24:31.319 --> 00:24:36.880
<v Speaker 6>three oh three nine two zero sixteen twenty two. Hi

497
00:24:37.079 --> 00:24:41.279
<v Speaker 6>Tom Martino here three O three seven one three talk

498
00:24:41.319 --> 00:24:43.759
<v Speaker 6>three oh three seven one three A two five five.

499
00:24:44.559 --> 00:24:50.319
<v Speaker 6>Let's let's talk and see what's going on here. Now

500
00:24:50.359 --> 00:24:53.480
<v Speaker 6>here's the deal, uh, Kevin, I uh, I want to

501
00:24:53.519 --> 00:24:59.200
<v Speaker 6>talk to you basically about where I gotta find the text,

502
00:25:00.599 --> 00:25:02.640
<v Speaker 6>all right, Kevin.

503
00:25:02.680 --> 00:25:03.599
<v Speaker 9>When it comes to.

504
00:25:05.240 --> 00:25:10.119
<v Speaker 6>Getting ready for winter, somebody wants to know about the

505
00:25:10.119 --> 00:25:14.440
<v Speaker 6>the belts, and that that super belt whatever it's called.

506
00:25:15.119 --> 00:25:16.400
<v Speaker 8>How do you know by visual?

507
00:25:16.559 --> 00:25:18.039
<v Speaker 6>They don't want to just have to go to a

508
00:25:18.079 --> 00:25:19.960
<v Speaker 6>shop every time, although I told them you'd do it

509
00:25:19.960 --> 00:25:22.480
<v Speaker 6>free of you if they swung by, But can you

510
00:25:22.720 --> 00:25:28.039
<v Speaker 6>visually look even though they were told that, even though

511
00:25:28.039 --> 00:25:32.559
<v Speaker 6>it may not have any cracks or visible where that

512
00:25:32.720 --> 00:25:34.519
<v Speaker 6>time can have its toll.

513
00:25:35.000 --> 00:25:36.680
<v Speaker 8>So how do you know, well.

514
00:25:36.599 --> 00:25:38.359
<v Speaker 7>Time I'll have it's told, but it's also it shows

515
00:25:38.400 --> 00:25:41.319
<v Speaker 7>up visually. So yes to boss, I mean, I.

516
00:25:41.559 --> 00:25:44.599
<v Speaker 6>Mean like, can it be appear to be fine and

517
00:25:44.720 --> 00:25:46.640
<v Speaker 6>just old, then you should change it?

518
00:25:46.720 --> 00:25:49.799
<v Speaker 7>Okay, now because you start getting cracking, they say six

519
00:25:49.920 --> 00:25:52.359
<v Speaker 7>or seven cracks per ans or something in the in

520
00:25:52.440 --> 00:25:55.880
<v Speaker 7>that belt is about time to change it, okay.

521
00:25:56.079 --> 00:26:01.160
<v Speaker 9>So in other words, you just look and this with hoses, how.

522
00:26:01.000 --> 00:26:01.640
<v Speaker 8>Do you tell?

523
00:26:01.880 --> 00:26:02.079
<v Speaker 9>Now?

524
00:26:02.160 --> 00:26:04.799
<v Speaker 6>Don't you feel a hose as well as look at it?

525
00:26:04.880 --> 00:26:07.559
<v Speaker 7>Absolutely, you look for soft spots. You know they'll have

526
00:26:07.599 --> 00:26:09.799
<v Speaker 7>little aneurysms if you will in the hose and you

527
00:26:09.799 --> 00:26:10.480
<v Speaker 7>can feel them.

528
00:26:10.640 --> 00:26:10.880
<v Speaker 3>Yep.

529
00:26:11.359 --> 00:26:14.160
<v Speaker 6>So so if you're if you're gonna feel your hose,

530
00:26:15.279 --> 00:26:20.039
<v Speaker 6>you gotta make sure that they don't have soft spots

531
00:26:20.119 --> 00:26:22.160
<v Speaker 6>or tears yea uh.

532
00:26:22.319 --> 00:26:24.880
<v Speaker 7>Or sometimes you could feel and it kind of cracks

533
00:26:24.920 --> 00:26:27.920
<v Speaker 7>when you squeeze it. So it's it's getting brittle as well.

534
00:26:28.279 --> 00:26:29.839
<v Speaker 9>So the hose can be brittle.

535
00:26:30.039 --> 00:26:32.519
<v Speaker 7>Yeah, you want it to feel like rubber. I mean

536
00:26:32.519 --> 00:26:36.440
<v Speaker 7>you don't want it to have any any inconsistencies, all right.

537
00:26:36.480 --> 00:26:38.880
<v Speaker 6>Three oh three seven one three talk seven one three

538
00:26:38.920 --> 00:26:40.000
<v Speaker 6>eight two five five.

539
00:26:41.640 --> 00:26:45.160
<v Speaker 9>That went right over everybody's head. But it's okay, No

540
00:26:45.359 --> 00:26:47.880
<v Speaker 9>it didn't. Oh, I'm just it was just a very

541
00:26:47.920 --> 00:26:48.720
<v Speaker 9>sad attempt.

542
00:26:50.599 --> 00:26:54.240
<v Speaker 6>Oh, come on, and especially I shouldn't do it wearing

543
00:26:54.240 --> 00:26:54.599
<v Speaker 6>this shirt.

544
00:26:54.640 --> 00:26:55.799
<v Speaker 9>I mean, it's terrible. All right.

545
00:26:55.839 --> 00:26:58.759
<v Speaker 6>Three oh three seven one three eight two five five. Okay,

546
00:26:58.880 --> 00:27:03.200
<v Speaker 6>let's talk to you about your problems, questions and complaints.

547
00:27:03.640 --> 00:27:05.960
<v Speaker 9>Let me grab the callers here.

548
00:27:06.000 --> 00:27:10.640
<v Speaker 6>And and they're they're really okay. There's really a lot

549
00:27:10.720 --> 00:27:16.599
<v Speaker 6>going on with the solar thing, not just from this company,

550
00:27:16.640 --> 00:27:21.720
<v Speaker 6>but bums in the solar business. So what I'm saying

551
00:27:21.799 --> 00:27:25.200
<v Speaker 6>is we have a solar we have solar endorsements.

552
00:27:25.240 --> 00:27:27.359
<v Speaker 9>For a reason, it was so.

553
00:27:27.440 --> 00:27:30.640
<v Speaker 6>Difficult for us to get good solar people, and so

554
00:27:30.839 --> 00:27:34.480
<v Speaker 6>you know, you know redrocksars dot com and then Probidenergy

555
00:27:34.519 --> 00:27:35.079
<v Speaker 6>dot com.

556
00:27:35.119 --> 00:27:36.160
<v Speaker 9>I just want to mention that.

557
00:27:36.680 --> 00:27:41.000
<v Speaker 6>And by the way, while we're talking about solar, I

558
00:27:41.079 --> 00:27:43.400
<v Speaker 6>found this out the other day and and I found

559
00:27:43.400 --> 00:27:45.319
<v Speaker 6>this out from fix at twenty four to seven, from

560
00:27:45.359 --> 00:27:48.799
<v Speaker 6>George the owner, and I found it out from Brook uh.

561
00:27:48.960 --> 00:27:51.039
<v Speaker 6>George the owner of fix It and then Brook the

562
00:27:51.079 --> 00:27:54.839
<v Speaker 6>owner of Red Rocks and pro Bid Energy told me, so, okay,

563
00:27:54.880 --> 00:27:57.359
<v Speaker 6>you get a solar system. If you have a solar system,

564
00:27:57.440 --> 00:28:00.640
<v Speaker 6>you're generating free electricity. You may as well take advantage

565
00:28:00.680 --> 00:28:02.160
<v Speaker 6>of it and try to get as much on electric

566
00:28:02.200 --> 00:28:04.759
<v Speaker 6>as you can, including your heat. So they have these

567
00:28:04.839 --> 00:28:10.000
<v Speaker 6>hybrid furnaces now that do both gas and electric, and

568
00:28:10.279 --> 00:28:12.720
<v Speaker 6>it'll go to electric when you have it, and then

569
00:28:12.839 --> 00:28:15.240
<v Speaker 6>it goes to gas in case you didn't get sun

570
00:28:15.319 --> 00:28:17.799
<v Speaker 6>or something like the best systems eight eight eight Heating

571
00:28:17.799 --> 00:28:20.119
<v Speaker 6>dot Com does those, by the way, they do a

572
00:28:20.160 --> 00:28:25.200
<v Speaker 6>great job with those high efficiency hybrid electric slash gas

573
00:28:25.839 --> 00:28:28.359
<v Speaker 6>three oh three seven seven zero two seven seven six.

574
00:28:28.440 --> 00:28:33.079
<v Speaker 6>That's eight eight eight Heating dot Com now speaking of solar.

575
00:28:33.160 --> 00:28:36.160
<v Speaker 6>So we tried to get Kachina, We tried to get

576
00:28:36.759 --> 00:28:39.480
<v Speaker 6>the best way on and they're not around. You left

577
00:28:39.480 --> 00:28:45.359
<v Speaker 6>a message, Is that right? I think she's there, Kachina.

578
00:28:45.480 --> 00:28:48.000
<v Speaker 6>I don't know she's in there. Is she hitting the mimosas?

579
00:28:48.079 --> 00:28:55.240
<v Speaker 6>What did talk to about Sandy? Let's call you back

580
00:28:55.279 --> 00:28:58.400
<v Speaker 6>when we can find out. We're gonna put someone on this.

581
00:28:58.519 --> 00:29:00.440
<v Speaker 6>I'm gonna give this who.

582
00:29:00.079 --> 00:29:03.400
<v Speaker 9>Did leave a message for best Way. Okay, I'm going

583
00:29:03.480 --> 00:29:04.400
<v Speaker 9>to give this to us.

584
00:29:04.440 --> 00:29:07.480
<v Speaker 6>Since he's here with me again, a deputy, a scrapper,

585
00:29:07.480 --> 00:29:10.799
<v Speaker 6>I'm going to give this to him so he'll contact Kelly.

586
00:29:10.880 --> 00:29:12.599
<v Speaker 6>What we're gonna do is try to get ahold of

587
00:29:12.599 --> 00:29:13.519
<v Speaker 6>the best way and see what the.

588
00:29:13.440 --> 00:29:13.920
<v Speaker 9>Hell are doing.

589
00:29:13.960 --> 00:29:17.000
<v Speaker 6>And speaking of deputies, let's go to our chief deputy.

590
00:29:17.480 --> 00:29:19.559
<v Speaker 6>I don't know why I'm calling him chief deputy. Maybe

591
00:29:19.599 --> 00:29:21.519
<v Speaker 6>because he's a doc. Deputy doc?

592
00:29:22.000 --> 00:29:23.720
<v Speaker 9>What is going on? You have a question?

593
00:29:24.599 --> 00:29:27.000
<v Speaker 16>Yeah, hey, Tom, I just don't know who to take

594
00:29:27.039 --> 00:29:30.119
<v Speaker 16>to a small claims cart? Where are my buddies? Got

595
00:29:30.160 --> 00:29:33.599
<v Speaker 16>a ticket for parking in a no parking zone in

596
00:29:33.640 --> 00:29:38.160
<v Speaker 16>my development. I went to the office to find out

597
00:29:38.519 --> 00:29:41.960
<v Speaker 16>what was going on. Very response, not going to believe this,

598
00:29:42.440 --> 00:29:46.279
<v Speaker 16>was we don't put up no parking zones because you're

599
00:29:46.279 --> 00:29:48.839
<v Speaker 16>supposed to know that. You can only talk on the

600
00:29:48.880 --> 00:29:53.119
<v Speaker 16>main streets and Matt the side streets. There's no good.

601
00:29:53.240 --> 00:29:55.680
<v Speaker 6>Wait a minute, Wait a minute. Who told them that

602
00:29:55.759 --> 00:29:57.640
<v Speaker 6>we don't put up no parking.

603
00:29:58.039 --> 00:30:00.160
<v Speaker 16>They told me that they have do.

604
00:30:01.440 --> 00:30:04.640
<v Speaker 6>It's a law even at private on private property, right mark,

605
00:30:04.680 --> 00:30:05.839
<v Speaker 6>don't they have to post it?

606
00:30:07.119 --> 00:30:08.559
<v Speaker 3>I don't know.

607
00:30:09.039 --> 00:30:10.759
<v Speaker 8>Yes, don't you remember we had that?

608
00:30:10.839 --> 00:30:15.680
<v Speaker 9>I know what apartment complexes they do? This is crazy.

609
00:30:15.720 --> 00:30:16.960
<v Speaker 9>What's the name of your place?

610
00:30:17.039 --> 00:30:17.240
<v Speaker 19>Doc?

611
00:30:17.279 --> 00:30:17.880
<v Speaker 9>What's the uh?

612
00:30:21.160 --> 00:30:27.279
<v Speaker 16>T T A W A T E R S.

613
00:30:25.799 --> 00:30:26.680
<v Speaker 9>Say the first party?

614
00:30:26.680 --> 00:30:26.920
<v Speaker 19>Again?

615
00:30:28.039 --> 00:30:31.599
<v Speaker 6>Have a T A V A teas and tom ta

616
00:30:31.759 --> 00:30:32.599
<v Speaker 6>A T A V A.

617
00:30:33.680 --> 00:30:38.160
<v Speaker 16>Do I uh do I SUV the uh the h

618
00:30:38.240 --> 00:30:42.200
<v Speaker 16>O A or Tony company?

619
00:30:43.640 --> 00:30:48.119
<v Speaker 9>Well, it'd be the towing company. Did they get it back?

620
00:30:48.240 --> 00:30:50.240
<v Speaker 6>Well no, no, would it be the towing company or

621
00:30:50.240 --> 00:30:51.680
<v Speaker 6>would it be the apartment complex?

622
00:30:51.720 --> 00:30:54.319
<v Speaker 9>Mark, let's think about this. Well, who took the car?

623
00:30:55.480 --> 00:30:56.279
<v Speaker 6>Yeah, but but.

624
00:30:57.240 --> 00:30:58.400
<v Speaker 16>They put a boot on it?

625
00:30:59.720 --> 00:30:59.960
<v Speaker 19>Yeah?

626
00:31:00.400 --> 00:31:02.519
<v Speaker 16>So when when he got out of the house? When

627
00:31:02.559 --> 00:31:03.400
<v Speaker 16>you know when he left?

628
00:31:04.200 --> 00:31:05.759
<v Speaker 6>And is this the guy who lives there?

629
00:31:06.759 --> 00:31:08.119
<v Speaker 16>No, no, it was one of my friends.

630
00:31:08.119 --> 00:31:09.960
<v Speaker 8>That was oh okay.

631
00:31:10.119 --> 00:31:12.640
<v Speaker 6>And and but where did he park? Did he park

632
00:31:12.680 --> 00:31:15.519
<v Speaker 6>in an assigned spot and guest parking or where?

633
00:31:15.880 --> 00:31:16.079
<v Speaker 9>No?

634
00:31:16.799 --> 00:31:18.119
<v Speaker 16>Guess on the street?

635
00:31:19.480 --> 00:31:21.480
<v Speaker 8>There was no wait, they.

636
00:31:21.400 --> 00:31:24.599
<v Speaker 16>Said, there's no signage and just both Wait.

637
00:31:24.599 --> 00:31:27.119
<v Speaker 6>Wait did you just say on the street?

638
00:31:27.960 --> 00:31:29.680
<v Speaker 16>Yeah, you know, on the street.

639
00:31:31.119 --> 00:31:34.920
<v Speaker 6>Wait a minute, Doc, did the apartment complex.

640
00:31:34.480 --> 00:31:35.799
<v Speaker 2>Do the boot?

641
00:31:36.799 --> 00:31:38.720
<v Speaker 16>They called it to it?

642
00:31:38.799 --> 00:31:41.119
<v Speaker 6>How can they if it's on a public street?

643
00:31:42.000 --> 00:31:43.559
<v Speaker 16>Well, that's why I'm calling you.

644
00:31:43.559 --> 00:31:46.759
<v Speaker 6>No, no, no, there there's something weird. No no, this is

645
00:31:46.799 --> 00:31:50.039
<v Speaker 6>a public street. We're not talking about inside your development.

646
00:31:50.880 --> 00:31:53.559
<v Speaker 16>It's a street in the development.

647
00:31:53.680 --> 00:31:57.200
<v Speaker 6>Then it's not a public street. Okay, here here, here's

648
00:31:57.200 --> 00:32:00.279
<v Speaker 6>the answer. I just looked it up. All property must

649
00:32:00.359 --> 00:32:03.960
<v Speaker 6>be posted if you're going to toe a car, all property,

650
00:32:05.440 --> 00:32:06.960
<v Speaker 6>and it must be conspicuous.

651
00:32:07.119 --> 00:32:08.559
<v Speaker 8>It must be conspicuous.

652
00:32:09.200 --> 00:32:12.240
<v Speaker 6>I personally would go after the management company and the

653
00:32:12.240 --> 00:32:16.279
<v Speaker 6>toe company both. It must be Are you sure there

654
00:32:16.319 --> 00:32:19.960
<v Speaker 6>are no signs anywhere in the development. Now the sign

655
00:32:20.039 --> 00:32:24.160
<v Speaker 6>can say the sign can say parking for residents only.

656
00:32:24.640 --> 00:32:26.599
<v Speaker 6>It doesn't have to say no parking.

657
00:32:28.160 --> 00:32:32.440
<v Speaker 16>There are no They told me there's no signage because

658
00:32:32.440 --> 00:32:35.079
<v Speaker 16>they would have to put up too many signs, and that,

659
00:32:36.039 --> 00:32:37.279
<v Speaker 16>well that's tough stuff.

660
00:32:37.359 --> 00:32:42.319
<v Speaker 8>That's tough. And you know what I'm telling you. They're wrong.

661
00:32:42.440 --> 00:32:46.240
<v Speaker 6>They're absolutely wrong. It must be signed. It must be signed.

662
00:32:47.359 --> 00:32:49.440
<v Speaker 6>So I don't get it. Now, Wait a minute, Wait

663
00:32:49.440 --> 00:32:50.839
<v Speaker 6>a minute, Wait a minute, wait a minute. Are you

664
00:32:50.880 --> 00:32:54.519
<v Speaker 6>in the city of Denver, City and County? Okay, yep,

665
00:32:54.839 --> 00:32:57.400
<v Speaker 6>must be now I think it's elsewhere too, but I

666
00:32:57.519 --> 00:32:59.240
<v Speaker 6>know for sure it's city and County at Denver.

667
00:33:00.119 --> 00:33:02.880
<v Speaker 9>We got more, We got our time. What Mark, I'm

668
00:33:02.880 --> 00:33:04.119
<v Speaker 9>asking them what road was it?

669
00:33:04.200 --> 00:33:04.279
<v Speaker 1>No?

670
00:33:04.440 --> 00:33:04.720
<v Speaker 2>Sure?

671
00:33:05.119 --> 00:33:05.279
<v Speaker 19>No?

672
00:33:05.279 --> 00:33:05.480
<v Speaker 9>No?

673
00:33:05.920 --> 00:33:09.319
<v Speaker 6>Oh you mean inside the development? Are you looking on Google? Yeah?

674
00:33:09.559 --> 00:33:11.319
<v Speaker 6>All right, we got to take this break, though, we'll

675
00:33:11.319 --> 00:33:18.000
<v Speaker 6>come right back with it. Go with a sure thing

676
00:33:18.119 --> 00:33:21.440
<v Speaker 6>Denver's best roofer Excel Roofing dot com. You don't pay

677
00:33:21.480 --> 00:33:27.559
<v Speaker 6>a cent until you're content. Time for an insurance check

678
00:33:27.640 --> 00:33:31.640
<v Speaker 6>up free, no obligation comparison call Compass Insurance paying too

679
00:33:31.720 --> 00:33:34.799
<v Speaker 6>much your coverage at dozens of insurance companies find out

680
00:33:34.799 --> 00:33:36.599
<v Speaker 6>now three oh three seven seven to one.

681
00:33:36.680 --> 00:33:36.960
<v Speaker 9>Help.

682
00:33:37.119 --> 00:33:39.759
<v Speaker 6>You'll think you're his only customer when you choose Frank

683
00:33:39.839 --> 00:33:42.279
<v Speaker 6>Durand the real estate Man dot com to list your

684
00:33:42.319 --> 00:33:45.480
<v Speaker 6>home with Remax Alliance three oh three nine two zero

685
00:33:45.559 --> 00:33:51.000
<v Speaker 6>sixteen twenty two. Hi Tom Martino, your troubleshooter three oh

686
00:33:51.000 --> 00:33:53.799
<v Speaker 6>three seven one three talks seven one three eight two

687
00:33:53.920 --> 00:33:58.839
<v Speaker 6>five five. Okay, let me get this uh, let me

688
00:33:58.880 --> 00:34:05.119
<v Speaker 6>get this here. Okay, all right, so Deputy Doc, I'm

689
00:34:05.119 --> 00:34:07.319
<v Speaker 6>not going back to but he's got a case here.

690
00:34:07.359 --> 00:34:10.079
<v Speaker 6>I think Mark, you looked on Google? Did you find anything?

691
00:34:10.719 --> 00:34:10.880
<v Speaker 1>Uh?

692
00:34:11.039 --> 00:34:11.119
<v Speaker 17>No?

693
00:34:11.280 --> 00:34:13.199
<v Speaker 9>What I'm trying to figure out is what street the

694
00:34:13.239 --> 00:34:15.840
<v Speaker 9>guy parked on. I'm not so sure all these streets

695
00:34:15.840 --> 00:34:18.840
<v Speaker 9>are part of the complex, That's all I'm saying.

696
00:34:18.880 --> 00:34:20.880
<v Speaker 6>Well, if they're not, it's a slam dunk, then then

697
00:34:20.960 --> 00:34:23.159
<v Speaker 6>then he wins, hands down. But if it's part of

698
00:34:23.159 --> 00:34:25.840
<v Speaker 6>the complex, it we're all either way, they have to

699
00:34:25.880 --> 00:34:26.599
<v Speaker 6>be posted.

700
00:34:27.119 --> 00:34:31.320
<v Speaker 9>Well, okay, So if it's a Denver city street, it's

701
00:34:31.320 --> 00:34:35.760
<v Speaker 9>got to be posted for towing. Yes, okay, well then

702
00:34:35.800 --> 00:34:37.480
<v Speaker 9>it's a slam dunk, yep.

703
00:34:37.639 --> 00:34:41.440
<v Speaker 6>And then also the city streets and private part lets,

704
00:34:41.480 --> 00:34:43.840
<v Speaker 6>everything where a towing is involved.

705
00:34:45.039 --> 00:34:46.960
<v Speaker 8>Ross. What's happening?

706
00:34:47.039 --> 00:34:49.199
<v Speaker 6>Let's talk to Kevin Calkin, our expert today shared an

707
00:34:49.239 --> 00:34:50.199
<v Speaker 6>Auto Tech what's going on?

708
00:34:50.320 --> 00:34:57.920
<v Speaker 23>Ross thirteen. I had it into Honda dealership since like

709
00:34:58.039 --> 00:35:01.039
<v Speaker 23>one of the cylinders has only twenty five cush or

710
00:35:02.079 --> 00:35:06.400
<v Speaker 23>whatever and they're recommending replacement.

711
00:35:06.400 --> 00:35:06.760
<v Speaker 19>Engine.

712
00:35:06.840 --> 00:35:18.480
<v Speaker 23>Used to say, yes, the question is.

713
00:35:17.800 --> 00:35:20.280
<v Speaker 6>You're you're you're cutting you're cutting out bad right now.

714
00:35:20.320 --> 00:35:28.480
<v Speaker 6>But okay, just just keV, we need to take this

715
00:35:28.639 --> 00:35:30.800
<v Speaker 6>after the break and there's not much weekend you bro.

716
00:35:30.920 --> 00:35:35.800
<v Speaker 6>I'm sorry because it's it's just yeah, it's just too

717
00:35:35.880 --> 00:35:39.559
<v Speaker 6>much right now to get your voice and before the deadline.

718
00:35:39.920 --> 00:35:42.079
<v Speaker 9>But we will come right back to you, So.

719
00:35:42.079 --> 00:35:45.440
<v Speaker 6>Hang on right. I'm Tom Martine three oh three seven

720
00:35:45.480 --> 00:35:47.440
<v Speaker 6>one three talk seven one three eight two five five.

721
00:35:47.440 --> 00:35:49.679
<v Speaker 6>It's car Friday, but we'll talk about anything you need

722
00:35:49.760 --> 00:35:50.159
<v Speaker 6>help with.

723
00:35:50.639 --> 00:35:52.480
<v Speaker 9>Stick around on the Troubleshooter Show.

724
00:35:57.079 --> 00:36:00.400
<v Speaker 6>Go with a sure Thing Denver's Best rufer Excel Roofing

725
00:36:00.480 --> 00:36:04.800
<v Speaker 6>dot com. You don't pay a cent until you're contentha

726
00:36:06.480 --> 00:36:09.679
<v Speaker 6>time for an insurance check up free, no obligation comparison

727
00:36:09.800 --> 00:36:13.360
<v Speaker 6>call Compass Insurance paying too much your coverage at dozens

728
00:36:13.360 --> 00:36:16.079
<v Speaker 6>of insurance companies find out now three oh three seven

729
00:36:16.199 --> 00:36:19.199
<v Speaker 6>seven one help. You'll think you're his only customer when

730
00:36:19.239 --> 00:36:21.719
<v Speaker 6>you choose Frank durand the real estate Man dot com

731
00:36:21.760 --> 00:36:24.880
<v Speaker 6>to list your home with Remax Alliance three oh three

732
00:36:24.960 --> 00:36:33.079
<v Speaker 6>nine two zero sixteen twenty two.

733
00:36:32.039 --> 00:36:34.599
<v Speaker 1>Rip of News.

734
00:36:35.840 --> 00:36:36.519
<v Speaker 2>Need advice?

735
00:36:36.559 --> 00:36:37.360
<v Speaker 1>Who you don't have?

736
00:36:40.039 --> 00:36:42.320
<v Speaker 3>Run anxious as fast as the can.

737
00:36:43.280 --> 00:36:44.599
<v Speaker 4>Shooter's gonna help.

738
00:36:44.880 --> 00:36:47.639
<v Speaker 3>Come man, this is.

739
00:36:47.599 --> 00:36:54.039
<v Speaker 5>The Troubleshooter Show. Now Tom Martine, Hi.

740
00:36:53.960 --> 00:36:56.440
<v Speaker 6>Tom Martino here, three oh three seven one three talk

741
00:36:56.480 --> 00:36:59.800
<v Speaker 6>seven one three eight two five five. Today's Friday, Car Friday.

742
00:37:00.119 --> 00:37:02.039
<v Speaker 6>But you can call about anything you need help with,

743
00:37:02.400 --> 00:37:04.239
<v Speaker 6>and we're here to help you. That's what we do

744
00:37:04.360 --> 00:37:07.639
<v Speaker 6>each and every day, and let's what do you say?

745
00:37:07.639 --> 00:37:09.239
<v Speaker 6>We go to the funds. We have Kevin talkin with

746
00:37:09.320 --> 00:37:12.159
<v Speaker 6>us in the studio. We have some we have Deputy

747
00:37:12.159 --> 00:37:14.840
<v Speaker 6>Bow in the studio. We have Mark and Sues in

748
00:37:14.880 --> 00:37:17.639
<v Speaker 6>the studio, and I'm here at the at my home

749
00:37:17.800 --> 00:37:21.719
<v Speaker 6>studio with Deputy Dimitri. We we have a whole host

750
00:37:21.719 --> 00:37:23.840
<v Speaker 6>of people. I'm going to talk to Ross now. And

751
00:37:23.880 --> 00:37:28.639
<v Speaker 6>he was ending that last hour and he was talking

752
00:37:28.679 --> 00:37:33.039
<v Speaker 6>about his twenty thirteen Honda CRV might need an engine.

753
00:37:33.480 --> 00:37:38.679
<v Speaker 6>So let's go there, Ross, why don't you talk about

754
00:37:39.719 --> 00:37:42.800
<v Speaker 6>the situation? Go ahead.

755
00:37:42.920 --> 00:37:46.239
<v Speaker 23>So the CRV that we have has low mileage about

756
00:37:46.679 --> 00:37:52.880
<v Speaker 23>forty eight thousand, I'm sorry, seventy eight thousand. Took it

757
00:37:52.920 --> 00:37:56.199
<v Speaker 23>to the dealership that tested one of the cylinders and

758
00:37:56.280 --> 00:37:59.039
<v Speaker 23>said the compression was only twenty five percent.

759
00:37:59.559 --> 00:38:00.639
<v Speaker 16>Should be Oh my gosh.

760
00:38:01.119 --> 00:38:03.760
<v Speaker 6>Wait wait, how's it running? How's it running?

761
00:38:05.119 --> 00:38:05.519
<v Speaker 16>Not good?

762
00:38:05.519 --> 00:38:06.440
<v Speaker 23>That's why we took it in.

763
00:38:06.559 --> 00:38:08.119
<v Speaker 6>Okay, got it, Okay, keep going.

764
00:38:08.960 --> 00:38:14.000
<v Speaker 23>So the question is their options were a used engine

765
00:38:14.079 --> 00:38:17.639
<v Speaker 23>for about eight thousand or a rebuilt engine for double that,

766
00:38:19.280 --> 00:38:23.440
<v Speaker 23>and we're thinking maybe just trying to sell it. Is

767
00:38:23.440 --> 00:38:25.480
<v Speaker 23>there a market for cars like that that need.

768
00:38:25.679 --> 00:38:28.920
<v Speaker 6>I mean you mean with no, Let's take it one

769
00:38:28.920 --> 00:38:31.760
<v Speaker 6>step at a time. First, is there a market for it?

770
00:38:31.760 --> 00:38:34.159
<v Speaker 6>It depends if somebody what's the body like, what's the

771
00:38:34.159 --> 00:38:34.960
<v Speaker 6>interior like?

772
00:38:36.119 --> 00:38:38.639
<v Speaker 23>It's an almost excellent.

773
00:38:39.000 --> 00:38:41.679
<v Speaker 6>Okay, somebody might want to put an engine? What did

774
00:38:41.719 --> 00:38:43.679
<v Speaker 6>you say the Kevin? What do you what do you

775
00:38:43.719 --> 00:38:45.840
<v Speaker 6>think those of those prices? I would never do a

776
00:38:45.880 --> 00:38:47.800
<v Speaker 6>new engine, but a rebuilt what do you think a

777
00:38:48.079 --> 00:38:48.519
<v Speaker 6>little tough?

778
00:38:48.639 --> 00:38:50.400
<v Speaker 7>The problem with the used one? You're not going to

779
00:38:50.480 --> 00:38:52.800
<v Speaker 7>find one with less miles than you have on the car.

780
00:38:53.719 --> 00:38:55.039
<v Speaker 7>You know it's a ten year old car.

781
00:38:56.400 --> 00:38:57.599
<v Speaker 6>How many miles sixty?

782
00:38:57.920 --> 00:38:58.119
<v Speaker 3>Wait?

783
00:38:58.119 --> 00:39:02.800
<v Speaker 6>Wait, wait, okay, so what do you mean, Kevin? You

784
00:39:02.880 --> 00:39:05.199
<v Speaker 6>mean if he buys a used engine, it's going to

785
00:39:05.280 --> 00:39:06.480
<v Speaker 6>have about, okay.

786
00:39:06.159 --> 00:39:08.360
<v Speaker 7>The same or more miles than what he has. Now

787
00:39:09.119 --> 00:39:09.719
<v Speaker 7>you know there's not.

788
00:39:09.679 --> 00:39:12.960
<v Speaker 6>Going to if he rebuilt the one rebuilding the one

789
00:39:12.960 --> 00:39:13.519
<v Speaker 6>in the car?

790
00:39:13.880 --> 00:39:17.639
<v Speaker 7>Is that odd that it's it's you know that that

791
00:39:17.719 --> 00:39:20.280
<v Speaker 7>he's having this problem with this mileage? You know I

792
00:39:20.559 --> 00:39:22.920
<v Speaker 7>would definitely get a second opinion. We've had him where

793
00:39:22.920 --> 00:39:26.039
<v Speaker 7>the valves are misadjusted, the valves hanging open and losing compression.

794
00:39:26.079 --> 00:39:28.840
<v Speaker 7>A simple valve adjustment fixed it. Have they given you

795
00:39:28.880 --> 00:39:31.599
<v Speaker 7>a definitive reason as to why the compression was low?

796
00:39:34.480 --> 00:39:35.119
<v Speaker 19>I bet?

797
00:39:35.119 --> 00:39:36.159
<v Speaker 23>Are you still on the phone?

798
00:39:38.639 --> 00:39:41.199
<v Speaker 16>No, yes, uh yeah, I don't.

799
00:39:41.239 --> 00:39:43.719
<v Speaker 23>I don't. My wife took it in, so sure, I

800
00:39:43.719 --> 00:39:45.119
<v Speaker 23>don't know what the definitive reasons.

801
00:39:45.159 --> 00:39:47.360
<v Speaker 6>Well, do you do you trust him? Do you trust

802
00:39:47.440 --> 00:39:49.280
<v Speaker 6>the people? Let's start there.

803
00:39:49.239 --> 00:39:51.280
<v Speaker 23>Yes, a smile high Honda.

804
00:39:51.559 --> 00:39:53.880
<v Speaker 7>Yeah, but it's very, very odd a car with those

805
00:39:53.960 --> 00:39:55.559
<v Speaker 7>miles high Honda.

806
00:39:55.679 --> 00:39:59.519
<v Speaker 9>Okay, and have you been going there for a while? Yes,

807
00:40:00.480 --> 00:40:02.760
<v Speaker 9>that sounds kind of high, even on that used engine

808
00:40:02.760 --> 00:40:05.960
<v Speaker 9>though at eight thousand, I mean, the damn vehicle's worth about,

809
00:40:06.000 --> 00:40:07.519
<v Speaker 9>you know, ten to twelve.

810
00:40:07.440 --> 00:40:09.719
<v Speaker 7>Yeah, depending on the miles and the warranty you're getting,

811
00:40:09.719 --> 00:40:12.440
<v Speaker 7>I mean you're probably I would say closer to five

812
00:40:12.480 --> 00:40:15.000
<v Speaker 7>to six is probably a good good range for use.

813
00:40:15.159 --> 00:40:16.079
<v Speaker 8>You're not gonna get much.

814
00:40:16.119 --> 00:40:18.280
<v Speaker 6>You're not going to get much money for this car,

815
00:40:18.320 --> 00:40:19.280
<v Speaker 6>you know, without Well.

816
00:40:19.119 --> 00:40:21.480
<v Speaker 9>My point is so putting the money into it. I mean,

817
00:40:21.519 --> 00:40:24.639
<v Speaker 9>at what point, I don't know, Kevin, At what point

818
00:40:24.679 --> 00:40:27.440
<v Speaker 9>do you just say, hey, well, yeah, the car's not

819
00:40:27.559 --> 00:40:28.000
<v Speaker 9>worth it.

820
00:40:28.239 --> 00:40:29.760
<v Speaker 7>Well, but you know, when you go and look at

821
00:40:29.800 --> 00:40:31.519
<v Speaker 7>and do it, and they're forty grand it's it just

822
00:40:31.519 --> 00:40:33.960
<v Speaker 7>looks better and better all the time, you know, because

823
00:40:34.039 --> 00:40:36.599
<v Speaker 7>in great shape. So I would get a second opinion

824
00:40:36.639 --> 00:40:39.039
<v Speaker 7>because that's that's very low miles for an engine failure

825
00:40:39.079 --> 00:40:41.360
<v Speaker 7>for that Honda.

826
00:40:43.320 --> 00:40:45.760
<v Speaker 6>Yeah, so Kevin will give Will you give a second

827
00:40:45.760 --> 00:40:46.719
<v Speaker 6>opinion on that cat?

828
00:40:46.840 --> 00:40:47.400
<v Speaker 7>Absolutely?

829
00:40:49.000 --> 00:40:50.159
<v Speaker 9>So why don't you try that?

830
00:40:51.480 --> 00:40:55.719
<v Speaker 7>We're in liquid basically cold facts and Wadsworth, can you

831
00:40:55.800 --> 00:40:56.559
<v Speaker 7>drive the car?

832
00:40:59.639 --> 00:41:03.679
<v Speaker 23>I think drivable? I think the Manuel said not to

833
00:41:03.719 --> 00:41:04.559
<v Speaker 23>go over fifty miles.

834
00:41:04.559 --> 00:41:07.000
<v Speaker 7>If it was I would be I wouldn't drive it

835
00:41:07.000 --> 00:41:09.800
<v Speaker 7>too much. Only you're gonna damage catalytic converters, everything else

836
00:41:09.840 --> 00:41:11.920
<v Speaker 7>if you're going to keep it, because it's it's rough

837
00:41:12.000 --> 00:41:12.840
<v Speaker 7>fuel coming through.

838
00:41:12.920 --> 00:41:15.159
<v Speaker 6>But how much would have cost to get a tote

839
00:41:15.199 --> 00:41:15.639
<v Speaker 6>over to you?

840
00:41:15.599 --> 00:41:17.719
<v Speaker 7>You've probably one hundred hundred and fifty bucks to toe it.

841
00:41:19.280 --> 00:41:20.440
<v Speaker 19>Okay, all right?

842
00:41:20.559 --> 00:41:24.760
<v Speaker 6>And what's name is certainly it's certainly worth doing getting

843
00:41:24.760 --> 00:41:25.239
<v Speaker 6>an opinion?

844
00:41:25.239 --> 00:41:26.840
<v Speaker 9>What were you going to ask? I'm sorry.

845
00:41:28.079 --> 00:41:31.719
<v Speaker 7>The name of the Kevin share it an auto tech?

846
00:41:33.000 --> 00:41:33.960
<v Speaker 19>Okay, all right?

847
00:41:34.719 --> 00:41:36.280
<v Speaker 23>Yeah, I just don't know if we want to. You know,

848
00:41:36.280 --> 00:41:38.760
<v Speaker 23>if they said the rebuilt would go and be almost double,

849
00:41:38.840 --> 00:41:41.159
<v Speaker 23>so even if you took six that's twelve thousand.

850
00:41:42.559 --> 00:41:43.159
<v Speaker 9>That's too much.

851
00:41:43.360 --> 00:41:46.039
<v Speaker 7>That's too much for that car. But yeah, you may

852
00:41:46.079 --> 00:41:47.840
<v Speaker 7>not need a motor. I would look into it a

853
00:41:47.840 --> 00:41:48.480
<v Speaker 7>little bit more.

854
00:41:48.760 --> 00:41:50.719
<v Speaker 9>But I just want to say this in general, and

855
00:41:50.719 --> 00:41:52.000
<v Speaker 9>then I want you to weigh in on it.

856
00:41:52.079 --> 00:41:54.599
<v Speaker 6>Mark and Kevin. Okay, let's say you have an older

857
00:41:54.639 --> 00:41:56.639
<v Speaker 6>car like this, but it's in pretty damn good shape

858
00:41:56.719 --> 00:41:59.199
<v Speaker 6>and you can't afford a new car. You can't even

859
00:41:59.239 --> 00:42:02.719
<v Speaker 6>afford you know, you know, and another used car would

860
00:42:02.760 --> 00:42:04.639
<v Speaker 6>just be another used car. And you like this car.

861
00:42:05.159 --> 00:42:07.519
<v Speaker 6>What would be wrong with investing some money in it

862
00:42:07.960 --> 00:42:13.679
<v Speaker 6>and then having it, having it like, uh, you know,

863
00:42:14.119 --> 00:42:16.800
<v Speaker 6>be buried a little, but you're going to keep it.

864
00:42:17.000 --> 00:42:17.840
<v Speaker 9>What's wrong with that?

865
00:42:18.199 --> 00:42:20.880
<v Speaker 7>I didn't there's anything wrong with it, you know, as

866
00:42:20.920 --> 00:42:22.920
<v Speaker 7>long as you make you know, as long as you're

867
00:42:22.960 --> 00:42:24.679
<v Speaker 7>happy with the car, who cares what it's worth?

868
00:42:24.840 --> 00:42:25.000
<v Speaker 19>Well?

869
00:42:25.039 --> 00:42:27.519
<v Speaker 9>I think at one point, maybe not in this case,

870
00:42:27.559 --> 00:42:30.760
<v Speaker 9>but if the vehicle's worth ten thousand in the repairs

871
00:42:30.840 --> 00:42:33.320
<v Speaker 9>or twelve, you'd be insane not just to buy a

872
00:42:33.440 --> 00:42:35.320
<v Speaker 9>used one for ten thousand. That's running.

873
00:42:36.760 --> 00:42:38.719
<v Speaker 6>But what makes you think if you could do a

874
00:42:38.760 --> 00:42:41.119
<v Speaker 6>really good repair and get a really.

875
00:42:40.880 --> 00:42:43.239
<v Speaker 7>Depends on so you get a ten thousand dollars used

876
00:42:43.280 --> 00:42:45.280
<v Speaker 7>car and you buy a motor three months later than

877
00:42:45.320 --> 00:42:47.199
<v Speaker 7>what Yeah, see that's what Martin mark.

878
00:42:47.400 --> 00:42:49.760
<v Speaker 9>I mean in this case that shouldn't it be close

879
00:42:49.800 --> 00:42:50.039
<v Speaker 9>to that?

880
00:42:50.159 --> 00:42:50.559
<v Speaker 7>Yeah?

881
00:42:50.599 --> 00:42:54.159
<v Speaker 6>Okay, but but you yeah, but then you know, however,

882
00:42:54.280 --> 00:42:55.760
<v Speaker 6>well you're gonna have the line.

883
00:42:55.800 --> 00:42:56.599
<v Speaker 9>Okay, the cars.

884
00:42:56.679 --> 00:42:58.320
<v Speaker 7>I don't know it's more than dollars.

885
00:42:58.440 --> 00:42:59.880
<v Speaker 8>No, look, good question.

886
00:43:00.079 --> 00:43:02.760
<v Speaker 9>I don't know where the line is. I think you

887
00:43:03.079 --> 00:43:05.880
<v Speaker 9>assess the tranny. You assent. A lot of it is

888
00:43:05.920 --> 00:43:09.159
<v Speaker 9>budget oriented. I mean, really, you guys bring up a

889
00:43:09.159 --> 00:43:11.360
<v Speaker 9>good thing if they don't want a car payment or whatever,

890
00:43:11.679 --> 00:43:13.039
<v Speaker 9>but they do have cash out.

891
00:43:12.920 --> 00:43:15.239
<v Speaker 7>Of pocket that insurance, license plates and everything.

892
00:43:15.239 --> 00:43:17.400
<v Speaker 9>But Kevin needs to look at everything when he brings

893
00:43:17.400 --> 00:43:19.840
<v Speaker 9>it over. I mean, think about this. How about you

894
00:43:19.880 --> 00:43:22.159
<v Speaker 9>get over there. You put eight grand into it for

895
00:43:22.199 --> 00:43:24.400
<v Speaker 9>an engine, and a month down the road you need

896
00:43:24.440 --> 00:43:26.920
<v Speaker 9>to transmission. Then a month down the roads you need

897
00:43:26.960 --> 00:43:28.920
<v Speaker 9>new cats. Then you need this, then you need that.

898
00:43:29.079 --> 00:43:31.840
<v Speaker 9>I mean it used to get full eyeballs on it.

899
00:43:32.119 --> 00:43:32.440
<v Speaker 3>Yeah.

900
00:43:32.639 --> 00:43:34.599
<v Speaker 6>Jay has a comment on this. Go ahead, Jay, what

901
00:43:34.639 --> 00:43:38.360
<v Speaker 6>do you think? Go ahead? Jay?

902
00:43:38.639 --> 00:43:38.920
<v Speaker 19>All right?

903
00:43:39.840 --> 00:43:42.360
<v Speaker 24>Yeah, that's pretty low mileage for that kind of problem.

904
00:43:42.880 --> 00:43:45.079
<v Speaker 24>I would want to have somebody look at the valve

905
00:43:45.119 --> 00:43:48.559
<v Speaker 24>train see if a camp follower it didn't come apart,

906
00:43:48.920 --> 00:43:52.639
<v Speaker 24>or the timing somehow isn't where it needs to be.

907
00:43:53.199 --> 00:43:57.159
<v Speaker 24>That's pretty low mileage. Honters are very, very reliable, and

908
00:43:57.440 --> 00:44:00.000
<v Speaker 24>I would really want to have a good deputy.

909
00:44:00.159 --> 00:44:01.519
<v Speaker 9>Same symptoms, Kevin.

910
00:44:01.840 --> 00:44:04.360
<v Speaker 7>Absolutely, Yeah, he's got a valve hanging open, and that's

911
00:44:04.400 --> 00:44:05.519
<v Speaker 7>why the compression's low.

912
00:44:05.559 --> 00:44:07.159
<v Speaker 9>And that's how do you fixate. You just do a

913
00:44:07.239 --> 00:44:08.079
<v Speaker 9>valve job only.

914
00:44:08.119 --> 00:44:10.519
<v Speaker 7>Well, no, but I've seen him where the valve adjustment

915
00:44:10.559 --> 00:44:13.039
<v Speaker 7>is so far off it's too tight, so it doesn't

916
00:44:13.039 --> 00:44:15.400
<v Speaker 7>allow the valve to close all the way I got you,

917
00:44:15.760 --> 00:44:18.719
<v Speaker 7>if it's not been properly maintained and valves adjusted and

918
00:44:18.719 --> 00:44:20.159
<v Speaker 7>everything throughout its life.

919
00:44:20.679 --> 00:44:22.960
<v Speaker 9>Let me tell you, guys, both the story. Kevin will

920
00:44:23.000 --> 00:44:27.559
<v Speaker 9>remember this. But here's a really good reason Jay to

921
00:44:27.679 --> 00:44:30.239
<v Speaker 9>actually get it over to Kevin for a second opinion.

922
00:44:30.440 --> 00:44:33.639
<v Speaker 9>We had a dealership in Colorado or in Castle Rock.

923
00:44:34.119 --> 00:44:38.679
<v Speaker 9>They actually said a diesel engine was one hundred percent shot.

924
00:44:39.039 --> 00:44:41.320
<v Speaker 9>It was shot. The guy needed an engine, and they

925
00:44:41.360 --> 00:44:44.480
<v Speaker 9>said it wasn't out a warranty or it wasn't covered

926
00:44:44.480 --> 00:44:48.000
<v Speaker 9>by warranty because he didn't do the oil changes on time,

927
00:44:48.039 --> 00:44:50.719
<v Speaker 9>even though it was under warranty. It got towed to

928
00:44:50.800 --> 00:44:54.400
<v Speaker 9>another dealership because I kept telling them, get it somewhere else.

929
00:44:54.480 --> 00:44:57.199
<v Speaker 9>This doesn't sound right. It was like a twenty twenty

930
00:44:57.239 --> 00:45:01.760
<v Speaker 9>three f three point fifty diesel. Okay, And ultimately you

931
00:45:01.800 --> 00:45:03.519
<v Speaker 9>know what it was, you remember.

932
00:45:03.280 --> 00:45:04.880
<v Speaker 7>I forget, But they took care of it.

933
00:45:05.199 --> 00:45:08.719
<v Speaker 9>They brought it to another dealership. The engine was completely fine.

934
00:45:08.880 --> 00:45:13.679
<v Speaker 9>It was the flex plate on the transmission, in another word,

935
00:45:13.719 --> 00:45:16.840
<v Speaker 9>and it was fully covered by warranty. So the dealership

936
00:45:16.920 --> 00:45:20.639
<v Speaker 9>were just a bunch of ignorantuses. Hey, Mark, can you

937
00:45:20.639 --> 00:45:23.440
<v Speaker 9>handle this break? I have to run for a second. Okay,

938
00:45:23.559 --> 00:45:26.679
<v Speaker 9>got his pizza must be there. Don't lie to us more,

939
00:45:26.719 --> 00:45:27.320
<v Speaker 9>coming right up.

940
00:45:32.719 --> 00:45:35.960
<v Speaker 6>Go with a sure thing Denver's best roofer Excel Roofing

941
00:45:36.079 --> 00:45:38.719
<v Speaker 6>dot com. You don't pay a cent until you're content.

942
00:45:42.079 --> 00:45:45.280
<v Speaker 6>Time for an insurance checkup free, no obligation. In comparison,

943
00:45:45.400 --> 00:45:48.960
<v Speaker 6>call Compass Insurance. Pay too much your coverage at dozens

944
00:45:49.000 --> 00:45:51.719
<v Speaker 6>of insurance companies find out now three oh three, seven

945
00:45:51.719 --> 00:45:54.079
<v Speaker 6>to seven to one help. You'll think you're his only

946
00:45:54.159 --> 00:45:56.639
<v Speaker 6>customer when you choose Frank durand the Real Estate Man

947
00:45:56.679 --> 00:46:00.199
<v Speaker 6>dot com to list your home with Remax Alliance three

948
00:46:00.320 --> 00:46:05.079
<v Speaker 6>three nine two zero sixteen twenty two. Hi Tom Martino

949
00:46:05.199 --> 00:46:08.280
<v Speaker 6>three three seven one three talk seven one three eight

950
00:46:08.320 --> 00:46:14.199
<v Speaker 6>two five five Okay, So I want to continue taking

951
00:46:14.239 --> 00:46:17.800
<v Speaker 6>your calls, answer questions, take complaints, and let's.

952
00:46:17.599 --> 00:46:19.639
<v Speaker 9>See we will what do we leave off with?

953
00:46:19.800 --> 00:46:22.440
<v Speaker 6>I think we're starting new here, okay, because I think

954
00:46:22.480 --> 00:46:27.719
<v Speaker 6>we just basically exhausted that engine thing with the twenty

955
00:46:27.800 --> 00:46:30.800
<v Speaker 6>thirteen with possibility. So Pat has an issue with a

956
00:46:30.840 --> 00:46:33.800
<v Speaker 6>dealership at twenty twenty three Chevy Colorado.

957
00:46:34.119 --> 00:46:35.360
<v Speaker 8>Is that what you've bought.

958
00:46:35.119 --> 00:46:37.320
<v Speaker 9>There or what's going on? What's going on?

959
00:46:37.440 --> 00:46:37.960
<v Speaker 1>Pat?

960
00:46:38.800 --> 00:46:42.679
<v Speaker 25>Good morning, sir? Yeah, I bought a brand new July

961
00:46:43.079 --> 00:46:44.960
<v Speaker 25>first of twenty.

962
00:46:44.559 --> 00:46:49.119
<v Speaker 6>Three, okay, And what's the issue?

963
00:46:52.159 --> 00:46:57.119
<v Speaker 25>It's got a paint flaw in the driver's door, you know.

964
00:46:57.119 --> 00:46:59.440
<v Speaker 9>What I I mean, what does that look like? Put

965
00:46:59.480 --> 00:47:00.360
<v Speaker 9>some color on that.

966
00:47:01.400 --> 00:47:07.119
<v Speaker 25>It's got four little specks under the paint on. Uh yeah,

967
00:47:08.119 --> 00:47:11.440
<v Speaker 25>about six inches up from the door handle.

968
00:47:11.519 --> 00:47:14.519
<v Speaker 9>You mean almost like they painted over something that wasn't

969
00:47:14.599 --> 00:47:19.159
<v Speaker 9>sanded properly or what Yes, sir, that's just what.

970
00:47:19.440 --> 00:47:22.840
<v Speaker 25>They acknowledged it as well.

971
00:47:23.239 --> 00:47:27.559
<v Speaker 6>Let me ask you something here, what what are they

972
00:47:27.599 --> 00:47:29.599
<v Speaker 6>refusing to fix it.

973
00:47:30.559 --> 00:47:37.000
<v Speaker 25>No, they they had their collision guy was happened to

974
00:47:37.000 --> 00:47:39.920
<v Speaker 25>be in there at the time, looked at it.

975
00:47:39.920 --> 00:47:43.440
<v Speaker 6>It's on the driver's side door, Yes, sir, so.

976
00:47:43.440 --> 00:47:45.239
<v Speaker 8>You see it every time you walk up, now, right,

977
00:47:45.320 --> 00:47:45.719
<v Speaker 8>got it?

978
00:47:45.920 --> 00:47:47.800
<v Speaker 25>Every I get it?

979
00:47:48.280 --> 00:47:48.400
<v Speaker 19>Ye?

980
00:47:48.960 --> 00:47:50.719
<v Speaker 6>Would I be able to notice it if I was

981
00:47:50.760 --> 00:47:52.519
<v Speaker 6>walking up or is this something you have to know?

982
00:47:52.599 --> 00:47:52.840
<v Speaker 7>Is there?

983
00:47:54.039 --> 00:47:54.119
<v Speaker 20>No?

984
00:47:55.079 --> 00:47:56.079
<v Speaker 25>You probably wouldn't.

985
00:47:56.800 --> 00:47:59.960
<v Speaker 6>Okay, So anyway, keep going with what they're proposing, because

986
00:48:00.000 --> 00:48:03.599
<v Speaker 6>cause unfortunately, when you buy stuff, you buy it under

987
00:48:03.599 --> 00:48:06.960
<v Speaker 6>warranty and they fix it. Uh, there's but but I

988
00:48:06.960 --> 00:48:10.320
<v Speaker 6>don't know where you're going with the story, So keep going. Uh.

989
00:48:10.360 --> 00:48:14.199
<v Speaker 25>Their collision guy found a couple of more respects down

990
00:48:14.239 --> 00:48:19.320
<v Speaker 25>on the rocker panel, and yes, they did offer. Well, yeah,

991
00:48:19.559 --> 00:48:25.320
<v Speaker 25>we'll get it in and fix it. I went over

992
00:48:25.360 --> 00:48:29.480
<v Speaker 25>to the dealer or to the fixed Gerber collision and uh,

993
00:48:30.079 --> 00:48:33.079
<v Speaker 25>oh yeah, we'll blend it to the back door and

994
00:48:33.199 --> 00:48:38.440
<v Speaker 25>blend it to the front fender. And you just, uh

995
00:48:39.760 --> 00:48:40.920
<v Speaker 25>kind of wonder.

996
00:48:42.840 --> 00:48:45.039
<v Speaker 8>When you said Gerber, is that the one they're using.

997
00:48:46.480 --> 00:48:47.880
<v Speaker 7>Uh?

998
00:48:46.960 --> 00:48:52.360
<v Speaker 19>Y okay, Yeah, it's adjacent.

999
00:48:51.920 --> 00:48:52.639
<v Speaker 25>To their lot.

1000
00:48:52.880 --> 00:48:55.039
<v Speaker 9>So you know, I think you need to let them

1001
00:48:55.039 --> 00:48:57.400
<v Speaker 9>try to fix it for you. Man, that's where you're going.

1002
00:48:57.719 --> 00:48:58.719
<v Speaker 8>That's exactly right.

1003
00:48:59.719 --> 00:49:02.679
<v Speaker 25>Well, do I don't want a carfax for a minor blemish?

1004
00:49:02.760 --> 00:49:03.880
<v Speaker 26>Do I?

1005
00:49:03.880 --> 00:49:09.639
<v Speaker 9>I don't think they share show on Carfax? Yeah, Carfax.

1006
00:49:09.679 --> 00:49:12.400
<v Speaker 9>A lot of people don't realize this car on that

1007
00:49:12.840 --> 00:49:14.199
<v Speaker 9>from insurance companies.

1008
00:49:14.559 --> 00:49:16.079
<v Speaker 8>Yeah, yeah, exactly.

1009
00:49:16.159 --> 00:49:20.199
<v Speaker 6>But also sometimes dealers would report something if they wanted

1010
00:49:20.239 --> 00:49:23.880
<v Speaker 6>to warn others because of a warranty where where they

1011
00:49:23.920 --> 00:49:26.679
<v Speaker 6>excluded it from warranty or something, and they want to

1012
00:49:26.760 --> 00:49:29.400
<v Speaker 6>let you know it's not warranted anymore. But I will

1013
00:49:29.440 --> 00:49:31.519
<v Speaker 6>tell you that you're not going to have a problem

1014
00:49:31.599 --> 00:49:34.039
<v Speaker 6>there with that. But but let me just let me

1015
00:49:34.159 --> 00:49:36.880
<v Speaker 6>just address the elephant in the room. You bought a

1016
00:49:36.880 --> 00:49:39.800
<v Speaker 6>new twenty twenty three Chevy Colorado, and now you're thinking,

1017
00:49:40.559 --> 00:49:43.719
<v Speaker 6>I don't want it fixed, I want a new one.

1018
00:49:43.760 --> 00:49:45.239
<v Speaker 8>Is that what you're thinking? I mean, let's get right

1019
00:49:45.280 --> 00:49:45.679
<v Speaker 8>out with it.

1020
00:49:45.760 --> 00:49:47.679
<v Speaker 25>Is that what you're okay?

1021
00:49:47.719 --> 00:49:48.199
<v Speaker 19>Beautiful?

1022
00:49:50.199 --> 00:49:50.719
<v Speaker 9>Oh good?

1023
00:49:50.960 --> 00:49:53.280
<v Speaker 8>Because some people some people are like that.

1024
00:49:53.400 --> 00:49:56.239
<v Speaker 6>It's like, I don't you know, I didn't buy something

1025
00:49:56.280 --> 00:49:59.320
<v Speaker 6>to be fixed, to be repainted, you know, I bought

1026
00:49:59.320 --> 00:50:01.840
<v Speaker 6>it to to be new. But but I would say

1027
00:50:02.519 --> 00:50:05.559
<v Speaker 6>body shops are pretty good nowadays, they really are. And

1028
00:50:05.599 --> 00:50:07.639
<v Speaker 6>at least you give him a chance to see and

1029
00:50:07.719 --> 00:50:10.199
<v Speaker 6>if they screw it up, then then you, uh you

1030
00:50:10.320 --> 00:50:11.239
<v Speaker 6>got something.

1031
00:50:10.920 --> 00:50:11.280
<v Speaker 3>To go on.

1032
00:50:13.800 --> 00:50:18.480
<v Speaker 16>Well I suppose, but uh yeah, I just I decided.

1033
00:50:18.079 --> 00:50:21.639
<v Speaker 25>I'd wait for a hailstorm or something later down the

1034
00:50:21.719 --> 00:50:23.800
<v Speaker 25>road and get it.

1035
00:50:23.880 --> 00:50:25.360
<v Speaker 9>Oh you're not gonna do it?

1036
00:50:25.400 --> 00:50:27.320
<v Speaker 27>Then, No, I don't.

1037
00:50:27.440 --> 00:50:30.760
<v Speaker 9>I don't think a hailstorm is going to fix that.

1038
00:50:30.920 --> 00:50:35.599
<v Speaker 8>Man, bro he's meaning, he means not TI.

1039
00:50:35.559 --> 00:50:39.639
<v Speaker 9>I'm saying, is hail damage where he said that those

1040
00:50:40.079 --> 00:50:44.840
<v Speaker 9>areas are. I don't know why anybody repairing hail damage

1041
00:50:44.840 --> 00:50:46.639
<v Speaker 9>on the hood or the roof or anything would be

1042
00:50:46.679 --> 00:50:49.639
<v Speaker 9>down by the rocker panel, for example. It's gonna cost

1043
00:50:49.679 --> 00:50:51.400
<v Speaker 9>you money out of pocket at that point.

1044
00:50:51.760 --> 00:50:54.239
<v Speaker 8>Yeah, but I think what he's go aheads.

1045
00:50:54.079 --> 00:50:54.960
<v Speaker 25>And that's fine.

1046
00:50:55.079 --> 00:50:58.760
<v Speaker 19>Yeah. I just don't want to mess with it.

1047
00:50:59.480 --> 00:51:04.199
<v Speaker 25>Okay, it the last one, the last Colorado I had.

1048
00:51:04.239 --> 00:51:05.440
<v Speaker 25>I drove for twenty years.

1049
00:51:06.840 --> 00:51:10.679
<v Speaker 6>May I ask you something? If you don't want to

1050
00:51:10.760 --> 00:51:14.280
<v Speaker 6>mess with it, why did you call? I'm just curious.

1051
00:51:14.639 --> 00:51:16.960
<v Speaker 6>What were you wanted to know about?

1052
00:51:17.000 --> 00:51:22.000
<v Speaker 25>I struck a deal with the new car sales manager.

1053
00:51:24.079 --> 00:51:26.360
<v Speaker 25>I just I just wanted a little bit of cash.

1054
00:51:26.559 --> 00:51:30.679
<v Speaker 25>Sixteen hundred bucks is what we settled on he offered

1055
00:51:30.719 --> 00:51:31.400
<v Speaker 25>a thousand.

1056
00:51:31.800 --> 00:51:35.559
<v Speaker 6>Oh you mean like like like a sight allowance they

1057
00:51:35.679 --> 00:51:36.719
<v Speaker 6>pay me to go away.

1058
00:51:36.920 --> 00:51:39.480
<v Speaker 9>Yeah, no, it's what is called man.

1059
00:51:39.800 --> 00:51:39.960
<v Speaker 6>Yeah.

1060
00:51:40.039 --> 00:51:42.800
<v Speaker 9>Yeah, yeah, it's really good. But if you settled on

1061
00:51:42.880 --> 00:51:45.239
<v Speaker 9>sixteen hundred, are you calling just to see what we

1062
00:51:45.360 --> 00:51:46.079
<v Speaker 9>think about that?

1063
00:51:48.119 --> 00:51:54.239
<v Speaker 25>Noh, we settled for the sixteen hundred and the nine

1064
00:51:54.360 --> 00:51:59.639
<v Speaker 25>hundred or the smart shield whatever that I paid for that.

1065
00:51:59.639 --> 00:52:00.360
<v Speaker 19>I can't youse.

1066
00:52:01.360 --> 00:52:02.519
<v Speaker 9>What is a smart shield?

1067
00:52:02.639 --> 00:52:02.840
<v Speaker 19>Oh?

1068
00:52:02.880 --> 00:52:03.440
<v Speaker 1>You mean that.

1069
00:52:03.599 --> 00:52:06.400
<v Speaker 11>Sort of mocking glove on the paint?

1070
00:52:06.880 --> 00:52:10.000
<v Speaker 6>Yeah, that that's ridiculous. Yeah, so are you going to

1071
00:52:10.039 --> 00:52:10.840
<v Speaker 6>get a refund on that?

1072
00:52:10.840 --> 00:52:14.159
<v Speaker 9>I love when people buy stuff or when people sell stuff.

1073
00:52:14.840 --> 00:52:17.679
<v Speaker 9>No one really knows what it is. I mean, they

1074
00:52:17.679 --> 00:52:22.039
<v Speaker 9>have no idea. It's a smart shutter. Okay, how much

1075
00:52:22.159 --> 00:52:24.920
<v Speaker 9>is that? So let me kimmy.

1076
00:52:25.000 --> 00:52:27.800
<v Speaker 6>I asked you something, sir? Are you asking if you

1077
00:52:27.840 --> 00:52:29.679
<v Speaker 6>made a good deal? So you got a refund on

1078
00:52:29.719 --> 00:52:32.920
<v Speaker 6>the paint protecting and you're getting sixteen hundred in cash?

1079
00:52:33.000 --> 00:52:33.519
<v Speaker 19>Is that right?

1080
00:52:34.519 --> 00:52:38.920
<v Speaker 25>That was the agreement that we struck and uh, a

1081
00:52:38.960 --> 00:52:43.880
<v Speaker 25>couple of weeks past, I called he doesn't work there anymore?

1082
00:52:44.840 --> 00:52:46.599
<v Speaker 9>So were they saying they're not going to give it

1083
00:52:46.639 --> 00:52:46.840
<v Speaker 9>to you.

1084
00:52:48.480 --> 00:52:54.320
<v Speaker 25>Well, they sent me to their new new car sales manager,

1085
00:52:54.760 --> 00:52:58.239
<v Speaker 25>and who happens who happens to be the same salesman

1086
00:52:58.280 --> 00:53:04.559
<v Speaker 25>that sold me the truck, and they don't answer calls

1087
00:53:04.719 --> 00:53:05.719
<v Speaker 25>or text mess.

1088
00:53:05.559 --> 00:53:07.400
<v Speaker 9>All right, Bo, give him a call. Do you have

1089
00:53:07.440 --> 00:53:10.320
<v Speaker 9>anything in writing or an email saying they were going

1090
00:53:10.400 --> 00:53:11.079
<v Speaker 9>to do this deal?

1091
00:53:12.280 --> 00:53:15.360
<v Speaker 19>No? I don't, I don't.

1092
00:53:17.519 --> 00:53:21.599
<v Speaker 6>I think I think it's a great idea, and you should.

1093
00:53:22.800 --> 00:53:26.480
<v Speaker 6>We should call over there and talk to the new guy.

1094
00:53:27.840 --> 00:53:32.239
<v Speaker 9>Well, I would forget them. I don't know, Kelly, grab info.

1095
00:53:32.320 --> 00:53:34.159
<v Speaker 9>Let's try to get the guy to come on and talk.

1096
00:53:36.480 --> 00:53:39.599
<v Speaker 6>Yeah, we're gonna call right now. You can first, we'll

1097
00:53:39.639 --> 00:53:41.400
<v Speaker 6>try that, but then I want to give it to Bo.

1098
00:53:43.440 --> 00:53:48.159
<v Speaker 6>All right, Now, let's uh, while we're here, let's see

1099
00:53:48.159 --> 00:53:52.840
<v Speaker 6>who else do we have here? We have John, who

1100
00:53:52.840 --> 00:53:54.920
<v Speaker 6>has a question on a sixty six forward?

1101
00:53:56.039 --> 00:53:58.320
<v Speaker 9>John, go ahead, what's happening? What's going on?

1102
00:53:58.400 --> 00:53:58.599
<v Speaker 6>Man?

1103
00:53:59.000 --> 00:54:01.400
<v Speaker 28>I tell you guys all the time, I love your card.

1104
00:54:01.480 --> 00:54:03.960
<v Speaker 19>Is it's fantastic. I'm looking next.

1105
00:54:03.719 --> 00:54:06.199
<v Speaker 28>Weekend to pick up a nineteen sixty six Ford F

1106
00:54:06.239 --> 00:54:08.679
<v Speaker 28>one hundred. I tell you guys all the time about

1107
00:54:08.719 --> 00:54:11.559
<v Speaker 28>car stuff. So I'm just wondering, like, my dad drove

1108
00:54:11.599 --> 00:54:13.920
<v Speaker 28>this truck. It's been my dream truck since he's passed away,

1109
00:54:13.920 --> 00:54:16.559
<v Speaker 28>of getting another one of these. The guy started a

1110
00:54:16.559 --> 00:54:19.239
<v Speaker 28>restoration process. He's not quite finished with it. He's done

1111
00:54:19.280 --> 00:54:22.239
<v Speaker 28>new breaks, new windshields, cleaned out the fuel system, new

1112
00:54:22.280 --> 00:54:23.000
<v Speaker 28>fuel pump.

1113
00:54:22.800 --> 00:54:23.800
<v Speaker 19>Cleaned up a gas tank.

1114
00:54:24.639 --> 00:54:28.400
<v Speaker 28>I'm just curious what should I look at when getting

1115
00:54:28.400 --> 00:54:30.920
<v Speaker 28>this to make sure I do it and fix it

1116
00:54:31.000 --> 00:54:32.320
<v Speaker 28>right and keep it running.

1117
00:54:32.000 --> 00:54:33.159
<v Speaker 19>For the rest of its life.

1118
00:54:34.639 --> 00:54:36.239
<v Speaker 7>Is he working on the body at all? Or is

1119
00:54:36.239 --> 00:54:37.440
<v Speaker 7>the body in good shape?

1120
00:54:38.239 --> 00:54:39.679
<v Speaker 19>The body's in fairly decent shape.

1121
00:54:39.719 --> 00:54:41.800
<v Speaker 28>It's got the patina paint job. It's got a couple

1122
00:54:41.800 --> 00:54:44.880
<v Speaker 28>of small dents and one on the passenger side. But

1123
00:54:45.519 --> 00:54:47.400
<v Speaker 28>I'm not worried about the body. It's more of the engine.

1124
00:54:47.400 --> 00:54:49.320
<v Speaker 28>It's the three fifty two VA. It's got a four

1125
00:54:49.360 --> 00:54:50.119
<v Speaker 28>belt carborator.

1126
00:54:51.199 --> 00:54:51.519
<v Speaker 19>He says.

1127
00:54:51.519 --> 00:54:53.119
<v Speaker 7>It drives really well, a little load.

1128
00:54:53.000 --> 00:54:54.519
<v Speaker 28>Up, a little bit on the freeway. It's got the

1129
00:54:54.519 --> 00:54:57.920
<v Speaker 28>four speed transmission. So you know, as I start my

1130
00:54:58.079 --> 00:55:00.280
<v Speaker 28>restoration on it, what should I what should I get

1131
00:55:00.280 --> 00:55:00.480
<v Speaker 28>on that?

1132
00:55:01.079 --> 00:55:03.480
<v Speaker 7>Well, it seems like he's got a good start on

1133
00:55:03.559 --> 00:55:05.840
<v Speaker 7>if he flushed the fuel system, the brakes, and everything else.

1134
00:55:05.880 --> 00:55:07.400
<v Speaker 7>That's where you start on these. So I mean, you

1135
00:55:07.440 --> 00:55:09.920
<v Speaker 7>get a really good start back driving it, you'll be

1136
00:55:09.920 --> 00:55:12.079
<v Speaker 7>able to tell more, you know, whether you need to

1137
00:55:12.079 --> 00:55:15.159
<v Speaker 7>rebuild carburetor or you know, any kind of engine work,

1138
00:55:15.199 --> 00:55:17.639
<v Speaker 7>I mean, any idea of mileage or anything on it,

1139
00:55:17.760 --> 00:55:19.079
<v Speaker 7>or anything done to the motor.

1140
00:55:19.559 --> 00:55:23.119
<v Speaker 28>He's not sure the motor is all original. There's no

1141
00:55:23.119 --> 00:55:25.360
<v Speaker 28>no changes on the motor. From what I've been told.

1142
00:55:25.760 --> 00:55:28.480
<v Speaker 28>He's changed the jets out on the carb but he

1143
00:55:28.519 --> 00:55:30.280
<v Speaker 28>thinks the needs a rebuild. That's kind of where he's

1144
00:55:30.360 --> 00:55:32.719
<v Speaker 28>leading off, sir. So that's kind of where.

1145
00:55:32.559 --> 00:55:33.199
<v Speaker 19>I'm picking it up.

1146
00:55:33.280 --> 00:55:35.360
<v Speaker 9>Would it be better to convert it to I mean,

1147
00:55:35.760 --> 00:55:38.000
<v Speaker 9>if this guy wants it original, I get that, But

1148
00:55:38.119 --> 00:55:40.360
<v Speaker 9>would it be better to convert it to fuel injection?

1149
00:55:41.519 --> 00:55:43.440
<v Speaker 7>If you get someone knows how to rebuild a carburetor,

1150
00:55:43.480 --> 00:55:46.519
<v Speaker 7>carburetor's fine, Yeah, I mean, if you have an opportunity,

1151
00:55:46.559 --> 00:55:48.960
<v Speaker 7>I would do a compression test on it. That's the

1152
00:55:49.000 --> 00:55:49.920
<v Speaker 7>only concern I would have.

1153
00:55:50.039 --> 00:55:50.960
<v Speaker 28>Working on carburetors.

1154
00:55:51.000 --> 00:55:53.880
<v Speaker 9>Since I was nine years old, I've been what what

1155
00:55:53.960 --> 00:55:55.760
<v Speaker 9>color is it?

1156
00:55:55.760 --> 00:55:58.000
<v Speaker 28>It's that robins a baby blue color?

1157
00:55:58.320 --> 00:56:00.440
<v Speaker 8>Ah, I just posted a red one. I'm sorry.

1158
00:56:00.440 --> 00:56:02.599
<v Speaker 6>I I was trying to guess it was gonna be read.

1159
00:56:02.639 --> 00:56:04.719
<v Speaker 6>But anyway, that's what it looks like. Those are cool

1160
00:56:04.760 --> 00:56:05.559
<v Speaker 6>body styles.

1161
00:56:05.840 --> 00:56:08.800
<v Speaker 7>Yeah it is, ye an, it all solid killer.

1162
00:56:09.920 --> 00:56:10.880
<v Speaker 15>It's all solid killer.

1163
00:56:11.000 --> 00:56:11.400
<v Speaker 19>Nice.

1164
00:56:12.960 --> 00:56:13.440
<v Speaker 9>Interesting.

1165
00:56:13.480 --> 00:56:15.079
<v Speaker 28>Well, I'll look at the carb for sure.

1166
00:56:15.519 --> 00:56:15.760
<v Speaker 19>Yeah.

1167
00:56:15.800 --> 00:56:17.519
<v Speaker 7>No, I would do a compression test. That's the only

1168
00:56:17.559 --> 00:56:18.320
<v Speaker 7>concern I would have.

1169
00:56:19.559 --> 00:56:20.000
<v Speaker 19>How much?

1170
00:56:20.119 --> 00:56:21.440
<v Speaker 9>How much are you going to pay for it?

1171
00:56:22.280 --> 00:56:22.400
<v Speaker 19>Oh?

1172
00:56:22.440 --> 00:56:24.400
<v Speaker 28>I'm actually trading a fore Runner for it, So an

1173
00:56:24.400 --> 00:56:25.159
<v Speaker 28>older fore Runner?

1174
00:56:25.320 --> 00:56:27.639
<v Speaker 6>Are you gonna are you well the fur Runner last longer?

1175
00:56:27.679 --> 00:56:31.639
<v Speaker 6>Are you going to like restore it or is it restored?

1176
00:56:32.960 --> 00:56:36.360
<v Speaker 28>It's it's the restoration started. The body definitely needs new paint,

1177
00:56:36.639 --> 00:56:38.920
<v Speaker 28>needs a new interior, but the engine and everything looks

1178
00:56:38.960 --> 00:56:40.639
<v Speaker 28>really good on it. So that's kind of where I.

1179
00:56:40.599 --> 00:56:41.559
<v Speaker 19>Was picking it up.

1180
00:56:41.599 --> 00:56:43.599
<v Speaker 28>And like I said, my dad had that truck. I

1181
00:56:43.639 --> 00:56:45.480
<v Speaker 28>loved that truck when I was growing up, and I

1182
00:56:45.519 --> 00:56:48.159
<v Speaker 28>wanted to get one in it. So that's why I

1183
00:56:48.199 --> 00:56:48.679
<v Speaker 28>want it.

1184
00:56:48.719 --> 00:56:50.639
<v Speaker 19>And I hardly drive. I have a work.

1185
00:56:50.599 --> 00:56:52.559
<v Speaker 28>Vehicle that puts ninety nine percent of my miles on it,

1186
00:56:52.599 --> 00:56:54.519
<v Speaker 28>so I only drive about one hundred miles a months.

1187
00:56:55.239 --> 00:56:59.159
<v Speaker 6>Very cool, man, I mean, hey, you know, more power

1188
00:56:59.199 --> 00:57:01.239
<v Speaker 6>to you. I love that kind of stuff three oh

1189
00:57:01.320 --> 00:57:03.880
<v Speaker 6>three seven one three talks seven one three eight two

1190
00:57:03.960 --> 00:57:07.039
<v Speaker 6>five five. All right, so, uh, I want to tell

1191
00:57:07.039 --> 00:57:09.800
<v Speaker 6>you that one clear Choice garage door speaking of cars

1192
00:57:10.239 --> 00:57:12.400
<v Speaker 6>will come out and do inspections in garage or they

1193
00:57:12.440 --> 00:57:14.400
<v Speaker 6>come out twenty four to seven if you have a problem.

1194
00:57:14.599 --> 00:57:17.719
<v Speaker 6>They're great people for not just openers, but doors themselves.

1195
00:57:17.800 --> 00:57:20.440
<v Speaker 6>A lot of people don't know that. And uh, these

1196
00:57:20.480 --> 00:57:23.920
<v Speaker 6>guys are great for service. And I use them all

1197
00:57:23.960 --> 00:57:25.760
<v Speaker 6>the time, well not all the time, but when I

1198
00:57:25.800 --> 00:57:29.079
<v Speaker 6>need them. One clear Choice Doors dot Com seven two

1199
00:57:29.159 --> 00:57:36.079
<v Speaker 6>zero three seven zero thirty nine eighty seven. Go with

1200
00:57:36.159 --> 00:57:39.760
<v Speaker 6>a sure thing Denver's best roofer Excel Roofing dot com.

1201
00:57:39.800 --> 00:57:45.519
<v Speaker 6>You don't pay a cent until you're content. Time for

1202
00:57:45.559 --> 00:57:48.760
<v Speaker 6>an insurance check up free, no obligation. In comparison, call

1203
00:57:48.840 --> 00:57:52.159
<v Speaker 6>Compass Insurance paying too much your coverage at dozens of

1204
00:57:52.159 --> 00:57:55.119
<v Speaker 6>insurance companies find out now three oh three seven seven

1205
00:57:55.159 --> 00:57:57.880
<v Speaker 6>to one help. You'll think you're his only customer when

1206
00:57:57.920 --> 00:58:00.000
<v Speaker 6>you choose Frank durand the real estate Man dot com

1207
00:58:00.440 --> 00:58:03.559
<v Speaker 6>to list your home with Remax Alliance three oh three

1208
00:58:03.639 --> 00:58:09.400
<v Speaker 6>nine two zero sixteen twenty two. Tom Martine, Hey, Mark,

1209
00:58:10.320 --> 00:58:13.119
<v Speaker 6>you brought something up that I hadn't thought about in

1210
00:58:13.199 --> 00:58:19.440
<v Speaker 6>a while. But you said, if Pizza, oh, if Diddy,

1211
00:58:19.679 --> 00:58:23.199
<v Speaker 6>if p Diddy has something, uh has something to do

1212
00:58:23.280 --> 00:58:26.119
<v Speaker 6>with Clinton, then P Diddy's gonna end up dead too.

1213
00:58:26.280 --> 00:58:27.159
<v Speaker 8>You're right about.

1214
00:58:26.920 --> 00:58:31.800
<v Speaker 9>Epstein's on suicide watch. Remember Epstein like apparently killed himself.

1215
00:58:32.239 --> 00:58:34.760
<v Speaker 9>How many people didn't somebody to study when people have

1216
00:58:34.800 --> 00:58:38.840
<v Speaker 9>got to remember exactly the circumstance too. The circumstance was

1217
00:58:38.880 --> 00:58:42.280
<v Speaker 9>somehow the cameras got turned off while it happened, and

1218
00:58:42.400 --> 00:58:44.559
<v Speaker 9>somehow he got a hold of a belt which he

1219
00:58:44.679 --> 00:58:47.159
<v Speaker 9>never should have had. I mean, it was the craziest

1220
00:58:47.400 --> 00:58:51.320
<v Speaker 9>cover up ever. And now P Diddy apparently is on

1221
00:58:51.400 --> 00:58:54.280
<v Speaker 9>suicide watch. And the only and what I said, Tom

1222
00:58:54.480 --> 00:58:57.039
<v Speaker 9>was you know if Clinton was ever over to P

1223
00:58:57.239 --> 00:59:00.719
<v Speaker 9>Diddy's mansion like he went to Epstein's eye, Yeah, yeah, yeah,

1224
00:59:00.719 --> 00:59:02.000
<v Speaker 9>He's going to be taken out.

1225
00:59:01.880 --> 00:59:05.440
<v Speaker 6>Soon now because somebody did a I remember somebody did

1226
00:59:05.480 --> 00:59:08.159
<v Speaker 6>a study one time of all the people involved with

1227
00:59:08.199 --> 00:59:13.199
<v Speaker 6>the Clintons over the years in controversies that ended up dead.

1228
00:59:13.360 --> 00:59:15.119
<v Speaker 9>Do you remember that? What do you think's going on

1229
00:59:15.199 --> 00:59:18.119
<v Speaker 9>with Trump right now? That they're taking so many potshots

1230
00:59:18.199 --> 00:59:18.480
<v Speaker 9>at him?

1231
00:59:18.519 --> 00:59:18.639
<v Speaker 1>Now?

1232
00:59:18.639 --> 00:59:21.000
<v Speaker 9>You don't think this has didn't you hear what Hillary

1233
00:59:21.079 --> 00:59:22.920
<v Speaker 9>said the other day, He's like, oh, we've got to

1234
00:59:22.960 --> 00:59:25.360
<v Speaker 9>eradicate him or something like that. I'm paraphrazy.

1235
00:59:25.440 --> 00:59:27.920
<v Speaker 6>Well I'm not, okay, but do you remember, like the

1236
00:59:27.960 --> 00:59:30.159
<v Speaker 6>guy in the park that committed suicide, that was involved

1237
00:59:30.199 --> 00:59:33.119
<v Speaker 6>in one of their controversies or scandals, and.

1238
00:59:32.840 --> 00:59:35.320
<v Speaker 8>And somebody look it up because.

1239
00:59:35.079 --> 00:59:40.559
<v Speaker 6>I remember reading the Clinton scandals, the Clinton scandals and

1240
00:59:40.639 --> 00:59:46.920
<v Speaker 6>suicides and and and almost everyone involved in Clinton scandals

1241
00:59:47.760 --> 00:59:50.800
<v Speaker 6>had a problem with well, not a problem with suicide.

1242
00:59:50.840 --> 00:59:53.079
<v Speaker 6>They was they were dead, they're dead.

1243
00:59:53.599 --> 00:59:56.679
<v Speaker 9>Some of them had some of them had carra Yeah,

1244
00:59:56.719 --> 00:59:58.719
<v Speaker 9>there's a lot of different ones. I'm looking. A guy

1245
00:59:58.760 --> 01:00:02.079
<v Speaker 9>actually did some kind of chronicle on it named Larry Nichols.

1246
01:00:02.159 --> 01:00:04.880
<v Speaker 9>I might go watch it now.

1247
01:00:05.159 --> 01:00:08.880
<v Speaker 6>Now, Pat, is this the one with the silver the

1248
01:00:08.960 --> 01:00:10.360
<v Speaker 6>Colorado the paint job?

1249
01:00:11.800 --> 01:00:12.079
<v Speaker 19>Is this?

1250
01:00:12.239 --> 01:00:18.440
<v Speaker 6>Kachina saying she spoke to the sales manager. Yes, okay, Kachina,

1251
01:00:18.519 --> 01:00:21.800
<v Speaker 6>you spoke to the sales manager at Mike Maroney Chevrolet

1252
01:00:21.800 --> 01:00:22.599
<v Speaker 6>where he bought it.

1253
01:00:22.719 --> 01:00:23.119
<v Speaker 29>I did.

1254
01:00:23.599 --> 01:00:24.559
<v Speaker 9>And what did they say?

1255
01:00:25.159 --> 01:00:28.360
<v Speaker 25>He wouldn't come on the air, but he basically offered

1256
01:00:28.360 --> 01:00:31.559
<v Speaker 25>to me directly with Pat to discuss it.

1257
01:00:31.679 --> 01:00:33.239
<v Speaker 8>Yes, to make an appointment with him.

1258
01:00:33.519 --> 01:00:37.920
<v Speaker 6>Well that could be good, yeah, Pat, You know, Maroney's

1259
01:00:37.960 --> 01:00:38.960
<v Speaker 6>not a bad outfit.

1260
01:00:39.400 --> 01:00:41.199
<v Speaker 9>We don't give many calls on him at all.

1261
01:00:41.280 --> 01:00:41.480
<v Speaker 19>Man.

1262
01:00:41.719 --> 01:00:44.320
<v Speaker 6>No, So if I were you, i'd call over there

1263
01:00:44.360 --> 01:00:48.360
<v Speaker 6>to the guy. His name is Peter and and you know,

1264
01:00:48.480 --> 01:00:49.920
<v Speaker 6>remind him that we just talked.

1265
01:00:51.880 --> 01:00:55.280
<v Speaker 9>Okay, Yeah, call there right now, ask for Peter Man.

1266
01:00:55.320 --> 01:00:59.079
<v Speaker 9>She just got off with him. Literally, good job.

1267
01:01:00.119 --> 01:01:00.519
<v Speaker 6>Very good.

1268
01:01:00.599 --> 01:01:03.159
<v Speaker 25>Yeah, he's the guy that I've been texting and trying

1269
01:01:03.199 --> 01:01:03.559
<v Speaker 25>to call.

1270
01:01:03.800 --> 01:01:06.440
<v Speaker 6>But uh, do me a favor, call him and call

1271
01:01:06.519 --> 01:01:09.800
<v Speaker 6>us back and see if you know what what what.

1272
01:01:09.840 --> 01:01:10.880
<v Speaker 8>The reception you got?

1273
01:01:10.880 --> 01:01:13.480
<v Speaker 19>Okay, do it?

1274
01:01:13.639 --> 01:01:16.440
<v Speaker 6>Three oh three seven one three talk seven one.

1275
01:01:16.320 --> 01:01:20.119
<v Speaker 8>Three eight two five five. Levi, what's going on?

1276
01:01:20.239 --> 01:01:20.480
<v Speaker 6>Levi?

1277
01:01:21.760 --> 01:01:23.159
<v Speaker 9>You're calling for a friend?

1278
01:01:27.199 --> 01:01:27.440
<v Speaker 19>Levi?

1279
01:01:27.800 --> 01:01:29.719
<v Speaker 16>Yes, Hello, what's going on?

1280
01:01:30.760 --> 01:01:30.840
<v Speaker 23>So?

1281
01:01:31.079 --> 01:01:37.239
<v Speaker 15>Yes, So, my friend she had bought a car twenty

1282
01:01:37.400 --> 01:01:45.400
<v Speaker 15>ten gmc Acadia for eight thousand dollars with a little

1283
01:01:45.440 --> 01:01:50.360
<v Speaker 15>over twenty one and twenty three thousand miles on it

1284
01:01:50.440 --> 01:01:57.079
<v Speaker 15>in relatively good conditions, and so she took it to

1285
01:01:57.119 --> 01:01:59.559
<v Speaker 15>a mechanic to get it looked at.

1286
01:02:01.119 --> 01:02:03.760
<v Speaker 8>After she bought it, or before she bought it.

1287
01:02:04.679 --> 01:02:11.000
<v Speaker 20>After she bought it, okay, And so the end of

1288
01:02:11.079 --> 01:02:15.880
<v Speaker 20>the story, she thinks that her mechanics messed up.

1289
01:02:15.920 --> 01:02:21.199
<v Speaker 6>Promoter, Oh jeez, why did she take it to him

1290
01:02:21.199 --> 01:02:21.760
<v Speaker 6>to begin with?

1291
01:02:23.440 --> 01:02:26.880
<v Speaker 15>So it was stopping every now and then her car,

1292
01:02:27.920 --> 01:02:29.320
<v Speaker 15>and so she wanted.

1293
01:02:29.599 --> 01:02:31.440
<v Speaker 8>Ticking like it was stalling.

1294
01:02:32.800 --> 01:02:34.400
<v Speaker 15>Yeah, I think that's what it is.

1295
01:02:34.519 --> 01:02:37.639
<v Speaker 8>Okay, And how does she think he messed it up?

1296
01:02:38.880 --> 01:02:41.239
<v Speaker 15>So one of the things that she had noticed was

1297
01:02:42.239 --> 01:02:47.239
<v Speaker 15>kind of the car mileage originally started at one twenty

1298
01:02:47.280 --> 01:02:51.000
<v Speaker 15>three thousand. When she got it back, it was over

1299
01:02:52.320 --> 01:02:53.320
<v Speaker 15>two hundred thousand.

1300
01:02:54.920 --> 01:02:57.199
<v Speaker 6>Wait wait, wait for wait, wait, wait from what to what?

1301
01:02:57.480 --> 01:02:58.559
<v Speaker 6>From what mileage to what?

1302
01:02:58.719 --> 01:02:59.239
<v Speaker 9>Mileage?

1303
01:02:59.639 --> 01:03:03.119
<v Speaker 15>One only three thousand to two hundred thousand?

1304
01:03:03.400 --> 01:03:05.159
<v Speaker 6>Now, how long did he have the car? Two or

1305
01:03:05.159 --> 01:03:06.920
<v Speaker 6>three years or what? What are we talking about?

1306
01:03:07.239 --> 01:03:10.599
<v Speaker 15>So she she said she had he had it for

1307
01:03:11.480 --> 01:03:12.719
<v Speaker 15>around two weeks.

1308
01:03:13.320 --> 01:03:15.000
<v Speaker 9>Well, there's no way you can put that many miles

1309
01:03:15.039 --> 01:03:15.960
<v Speaker 9>on in two weeks.

1310
01:03:17.400 --> 01:03:21.000
<v Speaker 15>Yeah, and so that that's kind of what she's well.

1311
01:03:22.159 --> 01:03:24.079
<v Speaker 9>Even I don't even understand this.

1312
01:03:25.440 --> 01:03:28.760
<v Speaker 6>There's no way seventy thousand, eighty thousand miles what is

1313
01:03:28.800 --> 01:03:31.679
<v Speaker 6>the seventy seven thousand miles were put on in two weeks?

1314
01:03:34.199 --> 01:03:37.199
<v Speaker 15>Yes, and that's that's what she's kind of works.

1315
01:03:37.199 --> 01:03:39.760
<v Speaker 9>Well, guys, what do you think is going on?

1316
01:03:39.840 --> 01:03:40.360
<v Speaker 6>Seriously?

1317
01:03:41.000 --> 01:03:43.280
<v Speaker 21>Did I have no control model?

1318
01:03:43.400 --> 01:03:43.679
<v Speaker 9>What's that?

1319
01:03:43.880 --> 01:03:46.280
<v Speaker 30>Did he replace the engine control module? Do you know

1320
01:03:46.360 --> 01:03:47.719
<v Speaker 30>the nature of the repair that the car?

1321
01:03:47.800 --> 01:03:48.559
<v Speaker 6>Why? What would that do?

1322
01:03:48.719 --> 01:03:53.079
<v Speaker 30>The engine used a used engine control module. It will

1323
01:03:53.119 --> 01:03:57.400
<v Speaker 30>have the previous cars miles programmed into it or just.

1324
01:03:57.320 --> 01:03:58.480
<v Speaker 7>Not programmed properly.

1325
01:03:58.840 --> 01:04:00.559
<v Speaker 8>Wait wait wait could that have ken?

1326
01:04:00.800 --> 01:04:03.400
<v Speaker 7>It's possible, sure, depending on what components he swapped.

1327
01:04:03.480 --> 01:04:07.360
<v Speaker 9>Yes, Uh, Deputy d' you're tricking me. I didn't know

1328
01:04:07.360 --> 01:04:08.280
<v Speaker 9>you knew about cars.

1329
01:04:08.320 --> 01:04:15.960
<v Speaker 6>Oh yeah, okay, so that's a possibility, Kevin, Could you

1330
01:04:16.039 --> 01:04:20.679
<v Speaker 6>tell what's going on here? Obviously there wasn't seventy seven

1331
01:04:20.719 --> 01:04:21.480
<v Speaker 6>thousand miles.

1332
01:04:21.320 --> 01:04:23.400
<v Speaker 7>Putting in the car. You'd have to get history. What

1333
01:04:23.440 --> 01:04:25.639
<v Speaker 7>did they do? What did they replaced?

1334
01:04:25.679 --> 01:04:26.320
<v Speaker 6>They?

1335
01:04:26.360 --> 01:04:28.719
<v Speaker 8>Did the mechanic charge her for anything?

1336
01:04:29.800 --> 01:04:32.559
<v Speaker 15>So no, so he did not charge her for anything.

1337
01:04:32.679 --> 01:04:37.239
<v Speaker 31>But he had like an invoice of I think it

1338
01:04:37.280 --> 01:04:40.199
<v Speaker 31>was roughly a little over six thousand dollars for.

1339
01:04:41.880 --> 01:04:42.239
<v Speaker 3>Cards.

1340
01:04:42.760 --> 01:04:44.880
<v Speaker 6>Wait a minute, Wait a minute, Wait a minute, wait

1341
01:04:44.880 --> 01:04:49.400
<v Speaker 6>a minute. He fixed her car that she just bought

1342
01:04:49.440 --> 01:04:52.480
<v Speaker 6>for eight grand and charged her six grand.

1343
01:04:53.840 --> 01:04:56.079
<v Speaker 15>So she hasn't paid the money.

1344
01:04:56.559 --> 01:04:59.079
<v Speaker 8>But what did he say?

1345
01:04:59.159 --> 01:05:03.360
<v Speaker 6>I put six thousand dollars worth of parts in your car?

1346
01:05:05.320 --> 01:05:11.159
<v Speaker 15>I think it's more he did a estimate what it is?

1347
01:05:11.199 --> 01:05:15.639
<v Speaker 6>Okay, so LEVI he is saying to her to fix it.

1348
01:05:15.639 --> 01:05:17.480
<v Speaker 6>It's gonna take six grand.

1349
01:05:18.800 --> 01:05:19.280
<v Speaker 19>Pretty much.

1350
01:05:19.400 --> 01:05:22.320
<v Speaker 8>Yes, she but is the car.

1351
01:05:22.199 --> 01:05:24.760
<v Speaker 6>Still stalling since she got it back or did she

1352
01:05:24.880 --> 01:05:25.960
<v Speaker 6>not go ahead?

1353
01:05:26.199 --> 01:05:32.599
<v Speaker 15>So it's worse off than she initially set it off

1354
01:05:32.639 --> 01:05:38.400
<v Speaker 15>for and so she pad actually go and get the car?

1355
01:05:39.880 --> 01:05:42.519
<v Speaker 15>Get it, toad, and she is back at her house.

1356
01:05:42.599 --> 01:05:44.920
<v Speaker 6>Now, Okay, you need to take it over to Kevin,

1357
01:05:45.079 --> 01:05:48.679
<v Speaker 6>because really this doesn't make sense. A mechanic in two

1358
01:05:48.719 --> 01:05:51.920
<v Speaker 6>weeks cannot do this much trouble and he can't put

1359
01:05:52.239 --> 01:05:55.679
<v Speaker 6>There's no way that that many miles were put on it?

1360
01:05:55.840 --> 01:05:59.199
<v Speaker 6>Was the odometer correct? Does how does she know she

1361
01:05:59.199 --> 01:06:01.079
<v Speaker 6>had one hundred and twenty three thousand miles on it?

1362
01:06:02.960 --> 01:06:06.760
<v Speaker 31>I guess in the the information of which she bought it.

1363
01:06:07.039 --> 01:06:10.480
<v Speaker 6>But did the odometer did the odometer sync with what

1364
01:06:10.639 --> 01:06:14.719
<v Speaker 6>was said on the odometer statement? Did she actually look

1365
01:06:14.760 --> 01:06:17.480
<v Speaker 6>at her odometer to see that there were one hundred

1366
01:06:17.519 --> 01:06:20.239
<v Speaker 6>and twenty three thousand miles on it when she dropped

1367
01:06:20.239 --> 01:06:22.840
<v Speaker 6>it off and then Kevin correct me if I'm wrong.

1368
01:06:22.880 --> 01:06:25.599
<v Speaker 6>Do mechanics usually write down the odometer when you drop

1369
01:06:25.639 --> 01:06:26.159
<v Speaker 6>a car off?

1370
01:06:26.320 --> 01:06:29.159
<v Speaker 7>We we actually take pictures and post them with the invoice.

1371
01:06:29.320 --> 01:06:31.400
<v Speaker 8>LEVI, we need to talk to her directly.

1372
01:06:31.519 --> 01:06:34.559
<v Speaker 7>Yeah, estimate habit milads on there for the vehicle?

1373
01:06:34.920 --> 01:06:35.159
<v Speaker 9>Yeah?

1374
01:06:35.519 --> 01:06:39.559
<v Speaker 6>Does does the initial drop off have a mileage on it?

1375
01:06:42.000 --> 01:06:45.239
<v Speaker 15>I'm not sure that I could definitely have.

1376
01:06:45.239 --> 01:06:48.880
<v Speaker 6>Her Okay, have her call it. We would love to

1377
01:06:48.920 --> 01:06:50.559
<v Speaker 6>talk to her now that we know the basics. Three

1378
01:06:50.639 --> 01:06:52.599
<v Speaker 6>oh three seven one three talk seven one three A

1379
01:06:52.719 --> 01:07:00.719
<v Speaker 6>two five five go with a sure thing Denvers Best Roofer,

1380
01:07:00.840 --> 01:07:03.760
<v Speaker 6>Excel Roofing dot com. You don't pay a cent until

1381
01:07:03.760 --> 01:07:09.519
<v Speaker 6>you're content. Wait time for an insurance check up free,

1382
01:07:09.599 --> 01:07:13.320
<v Speaker 6>no obligation. In comparison, call Compass Insurance paying too much

1383
01:07:13.440 --> 01:07:16.400
<v Speaker 6>your coverage at dozens of insurance companies find out now

1384
01:07:16.480 --> 01:07:17.920
<v Speaker 6>three oh three seven seven to one.

1385
01:07:18.079 --> 01:07:18.360
<v Speaker 9>Help.

1386
01:07:18.519 --> 01:07:21.159
<v Speaker 6>You'll think you're his only customer when you choose Frank

1387
01:07:21.199 --> 01:07:23.679
<v Speaker 6>durand the real estate Man dot com to list your

1388
01:07:23.679 --> 01:07:26.880
<v Speaker 6>home with Remax Alliance three oh three nine two zero

1389
01:07:26.960 --> 01:07:35.280
<v Speaker 6>sixteen twenty two. Hi Tom Martino, your troubleshooter three oh

1390
01:07:35.320 --> 01:07:39.039
<v Speaker 6>three seven one three talk three O three seven one

1391
01:07:39.079 --> 01:07:43.480
<v Speaker 6>three eight two five five. All right, let me get

1392
01:07:43.519 --> 01:07:47.719
<v Speaker 6>to these and uh and we're we're having a lot

1393
01:07:47.719 --> 01:07:51.239
<v Speaker 6>of good car calls today, which is really good. But

1394
01:07:51.519 --> 01:07:55.199
<v Speaker 6>this one is not about cars. Go ahead, Daryl. I'm

1395
01:07:55.199 --> 01:07:57.239
<v Speaker 6>gonna probably have Mark answer this.

1396
01:07:57.320 --> 01:07:58.039
<v Speaker 9>Go ahead, Darryl.

1397
01:07:59.519 --> 01:08:05.239
<v Speaker 27>Okay. So I've never heard this question be opposed, and I,

1398
01:08:05.599 --> 01:08:07.719
<v Speaker 27>God forbid, I hope nothing ever happened.

1399
01:08:08.880 --> 01:08:13.559
<v Speaker 14>But if Trump was to be either killed.

1400
01:08:13.280 --> 01:08:17.520
<v Speaker 27>Or wounded, where he wouldn't be the candidate, it would

1401
01:08:17.560 --> 01:08:18.239
<v Speaker 27>be the candidate.

1402
01:08:18.600 --> 01:08:21.640
<v Speaker 6>You know what I thought about that yesterday. I swear

1403
01:08:21.680 --> 01:08:23.399
<v Speaker 6>to God, I was thinking about that. I said, they're

1404
01:08:23.439 --> 01:08:26.319
<v Speaker 6>so hell bent on killing him. And I thought, and

1405
01:08:26.399 --> 01:08:29.119
<v Speaker 6>I say they, I don't mean, you know, necessarily opponents.

1406
01:08:29.159 --> 01:08:31.920
<v Speaker 6>But here's the deal. I don't know who would be

1407
01:08:32.239 --> 01:08:35.640
<v Speaker 6>candidate if he was killed. Everyone would assume it would

1408
01:08:35.640 --> 01:08:37.520
<v Speaker 6>be advanced, but I don't think so.

1409
01:08:37.760 --> 01:08:38.119
<v Speaker 8>I don't.

1410
01:08:38.159 --> 01:08:40.720
<v Speaker 6>I think they'd have an emergency convention or something. I

1411
01:08:40.760 --> 01:08:43.560
<v Speaker 6>don't know, Mark, if you haven't.

1412
01:08:44.199 --> 01:08:47.560
<v Speaker 9>I don't know how that would work, man, I really don't.

1413
01:08:47.680 --> 01:08:49.520
<v Speaker 9>I guess it would all be on how much time

1414
01:08:49.560 --> 01:08:50.359
<v Speaker 9>before the election.

1415
01:08:51.920 --> 01:08:54.760
<v Speaker 6>I mean, it's never happened in history, right, I don't

1416
01:08:54.760 --> 01:08:57.319
<v Speaker 6>think so I want to ask Chad. I don't know

1417
01:08:57.359 --> 01:09:03.439
<v Speaker 6>if Chad's going to answer this or not. Anyway, what

1418
01:09:03.800 --> 01:09:08.159
<v Speaker 6>uh yeah, I mean, like I said, everybody talks about it,

1419
01:09:08.199 --> 01:09:10.600
<v Speaker 6>and it's it's it's you know, it's a trying to

1420
01:09:10.640 --> 01:09:11.439
<v Speaker 6>do what's happening.

1421
01:09:11.520 --> 01:09:13.279
<v Speaker 27>And then yeah, I was.

1422
01:09:13.439 --> 01:09:16.039
<v Speaker 16>I thought it out yesterday too, so I guess great mind.

1423
01:09:16.560 --> 01:09:19.319
<v Speaker 9>You know what's crazy is how normalized it is now.

1424
01:09:19.800 --> 01:09:22.199
<v Speaker 9>I mean, this second time they tried to kill him.

1425
01:09:22.520 --> 01:09:25.880
<v Speaker 9>The guy's hanging out at his golf course once again,

1426
01:09:25.960 --> 01:09:29.319
<v Speaker 9>the authorities something happened. I don't care what anybody says,

1427
01:09:29.560 --> 01:09:31.600
<v Speaker 9>but like, you don't even really hear about it on

1428
01:09:31.680 --> 01:09:34.760
<v Speaker 9>the news. The next day, Clinton's opening her big mouth

1429
01:09:34.800 --> 01:09:37.640
<v Speaker 9>about how he needs to be taken care of or whatever.

1430
01:09:37.920 --> 01:09:40.840
<v Speaker 9>But it really so the third time, like I don't

1431
01:09:40.880 --> 01:09:43.920
<v Speaker 9>even think hell, at some point Fox News won't even

1432
01:09:44.039 --> 01:09:48.199
<v Speaker 9>report out it. It's they've just desensitized us to him.

1433
01:09:48.840 --> 01:09:54.680
<v Speaker 6>If a nominated candidate for president dies before the general election,

1434
01:09:55.399 --> 01:09:59.239
<v Speaker 6>the process for replacing the candidate is typically handled by

1435
01:09:59.279 --> 01:10:03.720
<v Speaker 6>the political party who nominated him them the party would

1436
01:10:03.800 --> 01:10:09.920
<v Speaker 6>follow its own rules. The Democratic Party, the National Committee

1437
01:10:10.119 --> 01:10:14.399
<v Speaker 6>would convene to select a replacement. The DNC's rules give

1438
01:10:14.439 --> 01:10:17.600
<v Speaker 6>authority to the Committee to do it. They do not.

1439
01:10:18.119 --> 01:10:22.560
<v Speaker 6>They can hold a new convention or simply.

1440
01:10:23.640 --> 01:10:27.159
<v Speaker 8>Select a replacement.

1441
01:10:27.199 --> 01:10:31.920
<v Speaker 6>Now the Republican Party would take a similar approach. So

1442
01:10:32.159 --> 01:10:35.159
<v Speaker 6>what they're saying is the National Committee of the party

1443
01:10:35.199 --> 01:10:38.000
<v Speaker 6>would select someone or they would have another convention.

1444
01:10:39.760 --> 01:10:43.760
<v Speaker 16>So basically, just like they did with Cabelia, they just.

1445
01:10:43.720 --> 01:10:45.720
<v Speaker 27>Put her in Biden's spot.

1446
01:10:45.880 --> 01:10:46.800
<v Speaker 28>They just put her there.

1447
01:10:47.279 --> 01:10:50.479
<v Speaker 6>Yeah, well with Kamala, that's exactly what they did. They

1448
01:10:50.640 --> 01:10:53.479
<v Speaker 6>what they did was they the committee selected her.

1449
01:10:53.439 --> 01:10:56.479
<v Speaker 9>But he was a little further because he wasn't dead.

1450
01:10:56.560 --> 01:11:00.800
<v Speaker 9>Biden actually gave her his disaminations.

1451
01:11:00.960 --> 01:11:01.720
<v Speaker 8>I understand that.

1452
01:11:01.800 --> 01:11:04.000
<v Speaker 9>But the committee could have still voted.

1453
01:11:03.960 --> 01:11:06.720
<v Speaker 6>To have an election, you know, I mean, like not

1454
01:11:06.800 --> 01:11:11.439
<v Speaker 6>a primary, but a convention. Uh. Again, So we have

1455
01:11:11.520 --> 01:11:13.760
<v Speaker 6>more coming up on the Troubleshooter Show three oh three

1456
01:11:13.880 --> 01:11:16.800
<v Speaker 6>seven to one three talk seven one three eight two

1457
01:11:16.920 --> 01:11:20.560
<v Speaker 6>five five. Stick around and you will have more show

1458
01:11:20.760 --> 01:11:21.840
<v Speaker 6>on car Day.

1459
01:11:23.000 --> 01:11:24.960
<v Speaker 9>So stick around.

1460
01:11:33.560 --> 01:11:36.800
<v Speaker 6>Go with a sure thing Denver's best roofer Excel roofing

1461
01:11:36.920 --> 01:11:39.520
<v Speaker 6>dot com. You don't pay a cent until you're content.

1462
01:11:42.920 --> 01:11:46.119
<v Speaker 6>Time for an insurance check up free no obligation comparison

1463
01:11:46.239 --> 01:11:49.800
<v Speaker 6>call Compass Insurance paying too much your coverage at dozens

1464
01:11:49.800 --> 01:11:52.560
<v Speaker 6>of insurance companies find out now three oh three seven

1465
01:11:52.640 --> 01:11:55.479
<v Speaker 6>seven to one help. You'll think you're his only customer

1466
01:11:55.479 --> 01:11:57.760
<v Speaker 6>when you choose Frank durand the Real estate Man dot

1467
01:11:57.800 --> 01:12:01.079
<v Speaker 6>Com to list your home with Remax Alliance three all

1468
01:12:01.119 --> 01:12:03.039
<v Speaker 6>three nine two zero sixteen twenty two.

1469
01:12:03.880 --> 01:12:09.199
<v Speaker 1>Yeah, ripped.

1470
01:12:10.840 --> 01:12:13.359
<v Speaker 2>News mean ad, that's who.

1471
01:12:13.279 --> 01:12:18.039
<v Speaker 3>You don't have? Come running just as nass.

1472
01:12:17.800 --> 01:12:18.479
<v Speaker 2>As we can.

1473
01:12:19.359 --> 01:12:21.079
<v Speaker 4>Shooter's gonna help.

1474
01:12:21.359 --> 01:12:23.439
<v Speaker 3>Come man, This.

1475
01:12:23.960 --> 01:12:25.439
<v Speaker 9>Is the Troubleshooter Show.

1476
01:12:26.039 --> 01:12:30.159
<v Speaker 5>No Tom Martino, Hi Tom Martino here three all three

1477
01:12:30.279 --> 01:12:32.239
<v Speaker 5>seven one three talk seven one three eight.

1478
01:12:32.079 --> 01:12:32.960
<v Speaker 8>Two five five.

1479
01:12:33.720 --> 01:12:37.439
<v Speaker 6>We're solving problems, answering questions, taking complaints of making your

1480
01:12:37.479 --> 01:12:40.239
<v Speaker 6>life just a little easier. All you have to do

1481
01:12:40.319 --> 01:12:43.000
<v Speaker 6>is call us. We're happy to do what we can

1482
01:12:43.039 --> 01:12:47.199
<v Speaker 6>do for you anytime. So it's car Day and we

1483
01:12:47.279 --> 01:12:51.800
<v Speaker 6>have Kevin Colkin in the studio with us from Sheridan

1484
01:12:51.880 --> 01:12:54.880
<v Speaker 6>Auto Tech dot com. And this hour brought to you

1485
01:12:54.920 --> 01:12:59.920
<v Speaker 6>by Frank Randereal Estate Man dot Com. You know, I'm

1486
01:13:00.239 --> 01:13:03.079
<v Speaker 6>to god. We had two neighbors, one used Frank, one didn't.

1487
01:13:03.279 --> 01:13:07.039
<v Speaker 6>One house sat and sat and sat hardly showings. Frank's

1488
01:13:07.119 --> 01:13:09.760
<v Speaker 6>sold within three days. That is such a true story.

1489
01:13:09.840 --> 01:13:12.600
<v Speaker 6>In fact, they were family members. One was using a friend,

1490
01:13:12.640 --> 01:13:17.000
<v Speaker 6>the other one used Frank. True story. I mean, I

1491
01:13:17.000 --> 01:13:18.840
<v Speaker 6>can tell you this goes on and on and on

1492
01:13:18.880 --> 01:13:21.279
<v Speaker 6>and on. We have another neighbor now selling a house,

1493
01:13:21.640 --> 01:13:24.600
<v Speaker 6>still sitting there, not one showing, we said, Frank durand

1494
01:13:24.600 --> 01:13:26.520
<v Speaker 6>the real estate man. But you know what, these people,

1495
01:13:26.520 --> 01:13:29.680
<v Speaker 6>here's what happens. People have people who have people who

1496
01:13:29.760 --> 01:13:32.479
<v Speaker 6>know people who know people. Right. It happens not just

1497
01:13:32.520 --> 01:13:35.600
<v Speaker 6>by the way, with real estate people. It happens with mechanics,

1498
01:13:35.640 --> 01:13:39.720
<v Speaker 6>It happens with lawyers, it happens with investment advisors. Well,

1499
01:13:39.760 --> 01:13:41.239
<v Speaker 6>I know a guy who knows a guy who knows

1500
01:13:41.239 --> 01:13:43.479
<v Speaker 6>a guy who knows a guy, or my next door neighbors,

1501
01:13:43.520 --> 01:13:47.880
<v Speaker 6>second cousin's best friend, you know. And yes, sometimes knowing

1502
01:13:47.920 --> 01:13:52.880
<v Speaker 6>people helps a little, or having connections. But I you

1503
01:13:52.960 --> 01:13:55.319
<v Speaker 6>gotta go buy reputation anyway. Frank rand the real estate

1504
01:13:55.359 --> 01:13:57.159
<v Speaker 6>man dot com three or three nine two zero sixteen

1505
01:13:57.199 --> 01:14:00.199
<v Speaker 6>twenty two. Rachel's calling Rachel's the one who leaves I

1506
01:14:00.239 --> 01:14:01.359
<v Speaker 6>called earlier friend.

1507
01:14:01.439 --> 01:14:03.680
<v Speaker 9>And we were a little confused about the whole thing.

1508
01:14:03.720 --> 01:14:05.800
<v Speaker 6>But he said, you had a problem with her car,

1509
01:14:05.880 --> 01:14:07.560
<v Speaker 6>and I just want to get to that right now,

1510
01:14:07.720 --> 01:14:15.680
<v Speaker 6>and so let's talk to let's talk about this Honda CRB. Rachel,

1511
01:14:16.000 --> 01:14:19.159
<v Speaker 6>you think the mechanic messed up your car? Okay, and

1512
01:14:19.279 --> 01:14:20.800
<v Speaker 6>will go ahead.

1513
01:14:21.720 --> 01:14:24.760
<v Speaker 9>And you said you brought well, here's what I don't understand.

1514
01:14:25.199 --> 01:14:28.920
<v Speaker 6>You brought your twenty ten gmc arcadie excuse me, a

1515
01:14:29.039 --> 01:14:32.000
<v Speaker 6>kadia into this guy with one hundred and twenty three

1516
01:14:32.039 --> 01:14:36.000
<v Speaker 6>thousand miles, and when you got it back, it had

1517
01:14:36.000 --> 01:14:40.520
<v Speaker 6>an it had it seventy seven thousand more on it.

1518
01:14:42.279 --> 01:14:44.039
<v Speaker 32>It went over the two hundred miles.

1519
01:14:44.319 --> 01:14:45.560
<v Speaker 11>It said two.

1520
01:14:45.720 --> 01:14:49.079
<v Speaker 6>Well, do the math, Okay, then do the math whatever

1521
01:14:49.119 --> 01:14:49.760
<v Speaker 6>the math is.

1522
01:14:50.119 --> 01:14:54.960
<v Speaker 32>Yeah, it put I'm like, how could that happen?

1523
01:14:54.840 --> 01:14:58.039
<v Speaker 9>And I just bought this How many miles is it?

1524
01:14:58.119 --> 01:14:58.399
<v Speaker 19>Though?

1525
01:15:02.159 --> 01:15:03.760
<v Speaker 9>Is it hundreds or like thirty?

1526
01:15:04.960 --> 01:15:08.640
<v Speaker 6>No, she said two hundred thousand over two hundred thousand miles.

1527
01:15:08.640 --> 01:15:09.720
<v Speaker 9>That's not what she's saying.

1528
01:15:09.760 --> 01:15:13.239
<v Speaker 32>Hundred Wait, no, yes, it went over the two hundred

1529
01:15:13.279 --> 01:15:14.479
<v Speaker 32>thousand miles.

1530
01:15:14.880 --> 01:15:17.640
<v Speaker 9>Yes what she said, Mark what No, she's saying her

1531
01:15:17.680 --> 01:15:21.800
<v Speaker 9>adometer rolled over two hundred thousand miles. I'm asking, was

1532
01:15:21.840 --> 01:15:24.560
<v Speaker 9>it it one hundred and ninety nine thousand. No, it

1533
01:15:24.680 --> 01:15:30.279
<v Speaker 9>was that one hundred and twenty three thousand, she said, right, Rachel, Yes,

1534
01:15:31.439 --> 01:15:32.720
<v Speaker 9>so so do the math.

1535
01:15:33.119 --> 01:15:35.680
<v Speaker 6>You're saying he put eighty thousand miles on it?

1536
01:15:38.279 --> 01:15:43.479
<v Speaker 32>Yes, he put at least eighty thousand or above.

1537
01:15:43.840 --> 01:15:47.199
<v Speaker 6>Well, that's impossible though, in two weeks and two weeks.

1538
01:15:47.600 --> 01:15:48.319
<v Speaker 9>Lit'sen to the math.

1539
01:15:49.640 --> 01:15:50.359
<v Speaker 8>Listen to the math.

1540
01:15:50.399 --> 01:15:52.600
<v Speaker 6>If he drove seven days a week in two weeks,

1541
01:15:52.840 --> 01:15:55.800
<v Speaker 6>fourteen days, two hundred thousand miles, folks, do the math.

1542
01:15:55.880 --> 01:15:56.840
<v Speaker 9>It's impossible.

1543
01:15:57.079 --> 01:16:00.560
<v Speaker 6>No, not two hundred thousand. I mean eighty thousand miles

1544
01:16:00.560 --> 01:16:04.560
<v Speaker 6>in two weeks. Yes, okay, wow. And he had to

1545
01:16:04.600 --> 01:16:07.199
<v Speaker 6>have driven every day, and he would have put on

1546
01:16:07.880 --> 01:16:11.159
<v Speaker 6>five thousand, seven hundred miles every single day. Do you

1547
01:16:11.279 --> 01:16:12.439
<v Speaker 6>really believe he did that?

1548
01:16:13.880 --> 01:16:15.079
<v Speaker 32>I don't know what he'd done.

1549
01:16:15.640 --> 01:16:20.079
<v Speaker 6>Yeah, I'm just joshing it. Are you sure? Are you

1550
01:16:20.399 --> 01:16:23.960
<v Speaker 6>absolutely positive? It had one hundred and twenty three thousand

1551
01:16:24.039 --> 01:16:24.640
<v Speaker 6>miles on it?

1552
01:16:25.800 --> 01:16:28.079
<v Speaker 32>When I went back it had over the two hundred.

1553
01:16:28.239 --> 01:16:31.479
<v Speaker 6>I'm not asking that, I'm asking when you dropped it off?

1554
01:16:32.239 --> 01:16:35.159
<v Speaker 6>Did you actually go ahead?

1555
01:16:35.199 --> 01:16:37.520
<v Speaker 32>But I dropped it off, it had thank one hundred

1556
01:16:38.720 --> 01:16:42.600
<v Speaker 32>a little above over hundred and twenty three one thousand

1557
01:16:42.680 --> 01:16:44.039
<v Speaker 32>miles and you.

1558
01:16:44.000 --> 01:16:46.640
<v Speaker 6>Looked at the odometer to verify that? Or are you

1559
01:16:46.720 --> 01:16:48.439
<v Speaker 6>going by your purchase documents?

1560
01:16:49.560 --> 01:16:53.479
<v Speaker 32>No, no, I'm glad by my purchased document. But I

1561
01:16:53.520 --> 01:16:55.880
<v Speaker 32>only had the car for three months a night and

1562
01:16:56.039 --> 01:16:57.000
<v Speaker 32>go out of town with it.

1563
01:16:57.119 --> 01:16:57.600
<v Speaker 8>I get it.

1564
01:16:57.640 --> 01:17:00.479
<v Speaker 6>But here's what I'm asking because this is is it

1565
01:17:00.720 --> 01:17:05.439
<v Speaker 6>possible that your purchase document said it had one hundred

1566
01:17:05.439 --> 01:17:08.439
<v Speaker 6>and twenty three thousand miles on it, but it actually

1567
01:17:08.479 --> 01:17:09.000
<v Speaker 6>had more?

1568
01:17:09.039 --> 01:17:11.079
<v Speaker 9>But you never really looked at the odometer.

1569
01:17:12.479 --> 01:17:14.720
<v Speaker 32>No, no, it didn't have more. I looked at to

1570
01:17:14.760 --> 01:17:18.800
<v Speaker 32>a dometer because I also took it to get another inspection.

1571
01:17:20.279 --> 01:17:22.560
<v Speaker 32>I have the inspection from where I bought it, and

1572
01:17:22.600 --> 01:17:26.199
<v Speaker 32>I also took it to get another inspection.

1573
01:17:25.920 --> 01:17:29.119
<v Speaker 6>On my own. And when you took it before you

1574
01:17:29.159 --> 01:17:31.159
<v Speaker 6>bought it, did you take it to get an inspection?

1575
01:17:32.319 --> 01:17:32.680
<v Speaker 19>I did.

1576
01:17:33.399 --> 01:17:36.119
<v Speaker 9>Let's grab it's let's grab her VIN number. I'm going

1577
01:17:36.159 --> 01:17:40.039
<v Speaker 9>to run a car fax on it. Let's do that.

1578
01:17:40.239 --> 01:17:44.680
<v Speaker 6>Yep, let's do that. Okay, hold on, okay, Rachel. So, Rachel,

1579
01:17:45.399 --> 01:17:48.039
<v Speaker 6>are you so you're saying the guy ruined your engine?

1580
01:17:48.079 --> 01:17:50.920
<v Speaker 15>Basically she's done something?

1581
01:17:51.000 --> 01:17:53.039
<v Speaker 8>To my end, did you talk to him about it.

1582
01:17:54.079 --> 01:17:55.159
<v Speaker 15>I told him, I.

1583
01:17:55.119 --> 01:17:58.239
<v Speaker 32>Said, welcome it. It only had a little above once.

1584
01:18:00.119 --> 01:18:01.800
<v Speaker 16>Say, well, he didn't.

1585
01:18:01.920 --> 01:18:04.640
<v Speaker 32>He just took his head that he didn't know. He

1586
01:18:04.800 --> 01:18:07.319
<v Speaker 32>just put his shoulders up and put down.

1587
01:18:07.960 --> 01:18:10.880
<v Speaker 6>There's no way, there is no way. There is no

1588
01:18:11.000 --> 01:18:12.159
<v Speaker 6>way he put the mileage.

1589
01:18:12.359 --> 01:18:14.600
<v Speaker 9>I might have reacted that same way if you told

1590
01:18:14.640 --> 01:18:16.840
<v Speaker 9>me I put eighty thousand miles on your car in

1591
01:18:16.880 --> 01:18:20.119
<v Speaker 9>two weeks. There's no way. How do you even argue

1592
01:18:20.119 --> 01:18:24.119
<v Speaker 9>with that? There's no way, no way, I know.

1593
01:18:24.640 --> 01:18:27.439
<v Speaker 32>And then he had another GMC truck working on it

1594
01:18:27.479 --> 01:18:28.640
<v Speaker 32>too in his garage.

1595
01:18:28.800 --> 01:18:32.520
<v Speaker 9>Oh maybe he switched switch swapped the same one you had.

1596
01:18:33.399 --> 01:18:35.119
<v Speaker 16>He had a he had another.

1597
01:18:35.720 --> 01:18:37.439
<v Speaker 32>I have pictures of it.

1598
01:18:37.479 --> 01:18:39.439
<v Speaker 6>Is it the same color the other GMC?

1599
01:18:39.760 --> 01:18:42.119
<v Speaker 9>Let's get her Vin number, get let's let's pick this

1600
01:18:42.279 --> 01:18:43.359
<v Speaker 9>up after I run.

1601
01:18:43.199 --> 01:18:45.880
<v Speaker 6>It put Let's put her on hold three all three

1602
01:18:45.960 --> 01:18:48.920
<v Speaker 6>seven one three talk seven one three eight two five

1603
01:18:49.039 --> 01:18:54.359
<v Speaker 6>five hold on now let me see. Now it's Marvin's turn. Marvin,

1604
01:18:54.359 --> 01:18:54.920
<v Speaker 6>what's going on?

1605
01:18:56.520 --> 01:18:58.760
<v Speaker 27>He ain't doing good? Get glad to take give me

1606
01:18:58.840 --> 01:19:01.960
<v Speaker 27>through your time. I had something. Finally, you got to

1607
01:19:01.960 --> 01:19:05.279
<v Speaker 27>go on vacation a couple of weeks ago and we

1608
01:19:05.359 --> 01:19:09.399
<v Speaker 27>called Expedia to set everything up and everything looked good.

1609
01:19:09.560 --> 01:19:10.760
<v Speaker 27>This was, you know, months ago.

1610
01:19:10.840 --> 01:19:12.680
<v Speaker 6>To get what did you set up? I need to

1611
01:19:12.720 --> 01:19:15.359
<v Speaker 6>know what you set up with Expedia? What did you do?

1612
01:19:17.039 --> 01:19:17.359
<v Speaker 19>Flight?

1613
01:19:17.720 --> 01:19:21.560
<v Speaker 27>A flight from Denver to Cosmel and Cosmo back to Denver.

1614
01:19:22.199 --> 01:19:26.560
<v Speaker 6>Okay, so you booked a round trip, yes, and you

1615
01:19:26.600 --> 01:19:27.880
<v Speaker 6>did it through Expedia?

1616
01:19:29.359 --> 01:19:29.880
<v Speaker 19>Correct?

1617
01:19:30.279 --> 01:19:32.880
<v Speaker 8>Okay, got it? What happened?

1618
01:19:35.039 --> 01:19:39.600
<v Speaker 27>We got to the airport and just before we boarded

1619
01:19:39.600 --> 01:19:42.199
<v Speaker 27>the plane, the lady said that we don't have a

1620
01:19:42.199 --> 01:19:44.680
<v Speaker 27>way to get back and and what we said, what

1621
01:19:44.880 --> 01:19:46.960
<v Speaker 27>would This is all set up like six months ago?

1622
01:19:47.439 --> 01:19:51.119
<v Speaker 27>And she said, yeah, American Airlines canceled your flight back

1623
01:19:51.159 --> 01:19:55.119
<v Speaker 27>from Cosmeo to back to Dallas. That's been canceled.

1624
01:19:55.479 --> 01:19:57.000
<v Speaker 8>Wait, wait, what do you mean?

1625
01:19:57.079 --> 01:20:00.039
<v Speaker 6>What do they mean? What do you mean they so

1626
01:20:00.079 --> 01:20:04.680
<v Speaker 6>they're the ones but so so Expedia booked it for you.

1627
01:20:05.239 --> 01:20:08.439
<v Speaker 6>But but you're saying that the airline canceled it.

1628
01:20:10.079 --> 01:20:10.479
<v Speaker 16>Correct.

1629
01:20:11.119 --> 01:20:12.800
<v Speaker 6>Why did the airline cancel it?

1630
01:20:14.319 --> 01:20:15.800
<v Speaker 27>They had some type of flaw.

1631
01:20:15.800 --> 01:20:16.119
<v Speaker 2>I don't know.

1632
01:20:16.159 --> 01:20:18.880
<v Speaker 27>I didn't go into the details to find out why,

1633
01:20:19.680 --> 01:20:21.680
<v Speaker 27>but there was the reason. I think they didn't have

1634
01:20:21.760 --> 01:20:23.439
<v Speaker 27>enough people flying back or something.

1635
01:20:23.680 --> 01:20:26.960
<v Speaker 6>Okay, So what is that? So what happened? What happened?

1636
01:20:28.800 --> 01:20:29.239
<v Speaker 5>Uh?

1637
01:20:29.399 --> 01:20:36.640
<v Speaker 27>We we boarded our plane to Houston, I mean to Dallas,

1638
01:20:36.680 --> 01:20:39.600
<v Speaker 27>sorry to Dallas. And then from Dallas we went to

1639
01:20:39.640 --> 01:20:42.960
<v Speaker 27>Cosmel and at Cosmel we've done on the phone making

1640
01:20:43.000 --> 01:20:46.239
<v Speaker 27>more halls to get a trip, a flight to get back,

1641
01:20:47.039 --> 01:20:51.960
<v Speaker 27>and uh the fins United got us a flight back

1642
01:20:52.000 --> 01:20:54.119
<v Speaker 27>to Houston and then from Houston to Denver.

1643
01:20:54.399 --> 01:20:57.920
<v Speaker 6>Okay, if United got you a flight back, did they

1644
01:20:58.039 --> 01:20:58.960
<v Speaker 6>charge you again?

1645
01:21:00.760 --> 01:21:03.359
<v Speaker 27>Yeah, we didn't. We had to get that flight back on.

1646
01:21:03.279 --> 01:21:05.720
<v Speaker 9>Our own because the original American.

1647
01:21:06.720 --> 01:21:09.119
<v Speaker 6>Oh wait, the original one was American?

1648
01:21:10.560 --> 01:21:13.199
<v Speaker 19>Yes, oh it was.

1649
01:21:13.479 --> 01:21:16.319
<v Speaker 9>So basically, they need to refund you or Expedia?

1650
01:21:17.439 --> 01:21:20.319
<v Speaker 6>Yeah, so are you going to get a refund because

1651
01:21:20.399 --> 01:21:22.399
<v Speaker 6>the American canceled the flight?

1652
01:21:23.840 --> 01:21:27.279
<v Speaker 27>Yeah, and now American canceled the flight and they don't

1653
01:21:27.359 --> 01:21:32.600
<v Speaker 27>have my information. So they contacted Expedia and told Expedia

1654
01:21:32.920 --> 01:21:35.199
<v Speaker 27>that the flight was canceled. And that was, you know,

1655
01:21:35.319 --> 01:21:41.039
<v Speaker 27>like four months ago, and so Expedia didn't contact us

1656
01:21:41.079 --> 01:21:44.399
<v Speaker 27>to let us know that the flight coming back was canceled.

1657
01:21:44.560 --> 01:21:46.800
<v Speaker 6>No, I get it, I get all that, But now

1658
01:21:46.880 --> 01:21:52.039
<v Speaker 6>let's talk about today. Is Expedia willing Is Expedia willing

1659
01:21:52.159 --> 01:21:54.520
<v Speaker 6>to refund that part of the trip to you.

1660
01:21:56.319 --> 01:22:00.399
<v Speaker 27>Partially they want to get back. Uh let's I haven't

1661
01:22:00.399 --> 01:22:05.239
<v Speaker 27>written down, but two hundred and eight dollars per person back.

1662
01:22:06.560 --> 01:22:11.479
<v Speaker 9>Okay, well, well, hold on, hold on, bro hold on you.

1663
01:22:11.960 --> 01:22:15.560
<v Speaker 6>I hope you took it.

1664
01:22:15.640 --> 01:22:20.439
<v Speaker 27>The money, yeah, I didn't touch it yet.

1665
01:22:20.439 --> 01:22:27.079
<v Speaker 6>It's it's being sent, okay, Marvin, Marvin, Xpedia is refunding

1666
01:22:27.159 --> 01:22:31.359
<v Speaker 6>to you what it costs them or what it cost

1667
01:22:31.439 --> 01:22:32.159
<v Speaker 6>you originally.

1668
01:22:32.640 --> 01:22:34.840
<v Speaker 8>You want them to refund.

1669
01:22:34.279 --> 01:22:37.800
<v Speaker 6>What it actually cost you for that last minute ticket?

1670
01:22:37.880 --> 01:22:38.399
<v Speaker 6>Is that right?

1671
01:22:40.520 --> 01:22:40.720
<v Speaker 3>Yeah?

1672
01:22:40.800 --> 01:22:45.319
<v Speaker 27>Because there it's their fault for not contacting us or

1673
01:22:45.680 --> 01:22:48.359
<v Speaker 27>they didn't make any attempt to get another flight for us.

1674
01:22:48.399 --> 01:22:50.720
<v Speaker 27>We had to wait till the last second to get it.

1675
01:22:51.039 --> 01:22:53.520
<v Speaker 6>I don't think it's their fault. I think it's American

1676
01:22:53.560 --> 01:22:54.399
<v Speaker 6>Airline's fault.

1677
01:22:57.359 --> 01:23:02.079
<v Speaker 27>Well, American Airlines notify four months ago.

1678
01:23:03.239 --> 01:23:04.520
<v Speaker 8>Four months ago.

1679
01:23:06.079 --> 01:23:09.359
<v Speaker 6>Oh wait a minute, I didn't know that.

1680
01:23:09.760 --> 01:23:10.840
<v Speaker 8>Holy crap.

1681
01:23:12.159 --> 01:23:14.880
<v Speaker 27>The whole thing was set up. The date.

1682
01:23:15.159 --> 01:23:15.880
<v Speaker 6>No, no, you don't.

1683
01:23:15.880 --> 01:23:17.359
<v Speaker 8>You don't have to give me dates. You don't have

1684
01:23:17.399 --> 01:23:18.000
<v Speaker 8>to give me dates.

1685
01:23:18.239 --> 01:23:19.000
<v Speaker 9>Now, I understand.

1686
01:23:19.039 --> 01:23:22.319
<v Speaker 6>I understand why you're upset with Expedia, Kate.

1687
01:23:23.880 --> 01:23:25.239
<v Speaker 27>That was set up months ago.

1688
01:23:25.720 --> 01:23:30.239
<v Speaker 6>Okay, does Expedia take responsibility for the delay or for

1689
01:23:30.800 --> 01:23:34.880
<v Speaker 6>not the delay, for never notifying you. Do they take responsibility?

1690
01:23:36.319 --> 01:23:38.760
<v Speaker 27>They didn't. I didn't. They didn't give me an answer

1691
01:23:38.800 --> 01:23:39.079
<v Speaker 27>to that.

1692
01:23:39.279 --> 01:23:41.800
<v Speaker 6>Hey, Mark, Mark, Mark, I want to I want to

1693
01:23:41.800 --> 01:23:42.720
<v Speaker 6>talk to Mark about this.

1694
01:23:43.279 --> 01:23:43.560
<v Speaker 9>Mark.

1695
01:23:43.720 --> 01:23:51.479
<v Speaker 6>When I booked through Expedia, the airlines commuted communicated directly with.

1696
01:23:51.479 --> 01:23:52.680
<v Speaker 8>Me about delays.

1697
01:23:53.119 --> 01:23:58.520
<v Speaker 6>So why did you not get communicated with directly by

1698
01:23:58.520 --> 01:24:01.760
<v Speaker 6>the airline.

1699
01:24:01.960 --> 01:24:06.640
<v Speaker 27>Because the airline didn't make the flight with me the

1700
01:24:06.680 --> 01:24:07.800
<v Speaker 27>flight they made the flight.

1701
01:24:07.960 --> 01:24:08.039
<v Speaker 1>No.

1702
01:24:08.520 --> 01:24:10.760
<v Speaker 9>Sorry, that's generally not the way it works.

1703
01:24:10.960 --> 01:24:12.000
<v Speaker 8>No, that's not the way.

1704
01:24:12.039 --> 01:24:16.079
<v Speaker 6>I'll tell you personal experience. I always book through Expedia.

1705
01:24:16.640 --> 01:24:22.000
<v Speaker 6>Once I make that reservation with Expedia, every single note

1706
01:24:22.199 --> 01:24:26.600
<v Speaker 6>on that flight is sent to me directly from the airline.

1707
01:24:26.640 --> 01:24:32.279
<v Speaker 6>I'm telling you absolutely positively. In fact, I just booked

1708
01:24:32.479 --> 01:24:35.079
<v Speaker 6>flights for me and my daughter, and I booked flights

1709
01:24:35.079 --> 01:24:39.239
<v Speaker 6>for my son somewhere else, and I booked it through Expedia,

1710
01:24:39.640 --> 01:24:43.800
<v Speaker 6>and I am getting notes on that every time there's

1711
01:24:43.840 --> 01:24:47.319
<v Speaker 6>a change or a notation. I'm telling you that that

1712
01:24:47.800 --> 01:24:50.239
<v Speaker 6>even get ready for your flight or.

1713
01:24:50.159 --> 01:24:51.279
<v Speaker 8>Blah blah blah.

1714
01:24:51.359 --> 01:24:56.840
<v Speaker 6>And Marvin, I here's what I think. I think that

1715
01:24:57.199 --> 01:25:04.039
<v Speaker 6>this is my hunch that American Airline did communicate with you, okay,

1716
01:25:04.039 --> 01:25:05.199
<v Speaker 6>because we got nothing.

1717
01:25:05.560 --> 01:25:07.960
<v Speaker 27>I've got all the stuff on the computer nerds, the

1718
01:25:08.079 --> 01:25:10.560
<v Speaker 27>printed up that.

1719
01:25:10.000 --> 01:25:13.119
<v Speaker 6>Is now, I'm not talking about printed up either yourself.

1720
01:25:13.199 --> 01:25:16.800
<v Speaker 6>Either you got texts or you got emails. Now listen,

1721
01:25:17.119 --> 01:25:20.560
<v Speaker 6>you might be the one that app but that slipped

1722
01:25:20.560 --> 01:25:23.880
<v Speaker 6>through the cracks, But I doubt it, Marvin, or accidentally

1723
01:25:23.880 --> 01:25:25.560
<v Speaker 6>put in the wrong email or something.

1724
01:25:26.199 --> 01:25:28.479
<v Speaker 8>Marvin, Marvin, I promise you.

1725
01:25:28.920 --> 01:25:34.880
<v Speaker 6>I have made so many flights through Expedia, but I

1726
01:25:34.920 --> 01:25:35.199
<v Speaker 6>don't know.

1727
01:25:37.079 --> 01:25:39.439
<v Speaker 27>This is a surprise to me too. That's why I

1728
01:25:39.479 --> 01:25:43.520
<v Speaker 27>was wondering what happened here, because we never got any notifications.

1729
01:25:43.520 --> 01:25:46.159
<v Speaker 9>But they did. Did they refund your stuff?

1730
01:25:46.720 --> 01:25:46.880
<v Speaker 19>No?

1731
01:25:46.920 --> 01:25:49.720
<v Speaker 6>They gave him two hundred dollars a ticket. Well how

1732
01:25:49.800 --> 01:25:51.119
<v Speaker 6>much did he pay for the ticket?

1733
01:25:51.319 --> 01:25:51.880
<v Speaker 8>About that?

1734
01:25:52.159 --> 01:25:56.000
<v Speaker 6>They're refunding his ticket, But what he wants is how

1735
01:25:56.079 --> 01:25:58.640
<v Speaker 6>much it cost him for the last minute trip home?

1736
01:26:00.479 --> 01:26:02.600
<v Speaker 9>You know, I take him the small claims why not?

1737
01:26:02.920 --> 01:26:03.720
<v Speaker 9>Why the hell not?

1738
01:26:04.760 --> 01:26:06.720
<v Speaker 6>And what claim they never notified him?

1739
01:26:06.720 --> 01:26:07.760
<v Speaker 9>No claim they owe that.

1740
01:26:07.880 --> 01:26:09.159
<v Speaker 6>No, it doesn't even.

1741
01:26:08.960 --> 01:26:11.359
<v Speaker 9>Matter about the notification. He had to make it at

1742
01:26:11.359 --> 01:26:13.680
<v Speaker 9>the last minute. I wouldn't even bring up Mark the

1743
01:26:13.800 --> 01:26:15.239
<v Speaker 9>LACKLST notification.

1744
01:26:15.560 --> 01:26:18.800
<v Speaker 6>Mark, listen, I think you heard the whole thing. Okay,

1745
01:26:18.840 --> 01:26:22.920
<v Speaker 6>four months ago. I heard that the cancelation was made. Yeah,

1746
01:26:23.079 --> 01:26:26.840
<v Speaker 6>if they notified him four months in advance. If they

1747
01:26:26.920 --> 01:26:30.960
<v Speaker 6>did that, your flight home is canceled. He could have

1748
01:26:31.000 --> 01:26:32.760
<v Speaker 6>made arrangements four months ago.

1749
01:26:33.119 --> 01:26:36.640
<v Speaker 9>I understand. But you're totally missing what I'm saying. If

1750
01:26:36.640 --> 01:26:38.880
<v Speaker 9>he files, how much are you looking for? What's the

1751
01:26:38.920 --> 01:26:42.199
<v Speaker 9>difference between the last minute and the original how much?

1752
01:26:42.399 --> 01:26:43.239
<v Speaker 8>Let's let's come back.

1753
01:26:43.279 --> 01:26:45.279
<v Speaker 6>Hold on, let's come back and talk about this and

1754
01:26:45.680 --> 01:26:48.840
<v Speaker 6>find what is exactly the difference between what they're offering

1755
01:26:48.920 --> 01:26:49.680
<v Speaker 6>and what you paid.

1756
01:26:49.680 --> 01:26:50.960
<v Speaker 8>We got more coming right up.

1757
01:26:56.199 --> 01:26:59.479
<v Speaker 6>Go with a sure thing Denver's Best roofer Excel Roofing

1758
01:26:59.560 --> 01:27:02.199
<v Speaker 6>dot com. You don't pay a cent until you're content.

1759
01:27:05.560 --> 01:27:08.760
<v Speaker 6>Time for an insurance check up free, no obligation. In comparison,

1760
01:27:08.880 --> 01:27:12.439
<v Speaker 6>call Compass Insurance paying too much your coverage at dozens

1761
01:27:12.479 --> 01:27:15.199
<v Speaker 6>of insurance companies find out now three oh three, seven

1762
01:27:15.199 --> 01:27:17.560
<v Speaker 6>to seven to one help. You'll think you're his only

1763
01:27:17.640 --> 01:27:20.119
<v Speaker 6>customer when you choose Frank durand the real estate Man

1764
01:27:20.159 --> 01:27:23.560
<v Speaker 6>dot com to list your home with Remax Alliance three

1765
01:27:23.640 --> 01:27:28.640
<v Speaker 6>oh three nine two zero sixteen twenty two. Ali, Tom

1766
01:27:28.680 --> 01:27:31.640
<v Speaker 6>Marsino here three oh three seven to one three talks

1767
01:27:31.680 --> 01:27:36.079
<v Speaker 6>seven one three eight two five five. All right, so, uh,

1768
01:27:36.119 --> 01:27:38.680
<v Speaker 6>what's going on? Let's go back to the phones. Mark,

1769
01:27:38.760 --> 01:27:42.520
<v Speaker 6>you were asking a question of this caller and you

1770
01:27:42.600 --> 01:27:44.880
<v Speaker 6>wanted to know the difference, and I do too, So

1771
01:27:46.319 --> 01:27:51.159
<v Speaker 6>let's talk about that. You have you booked with Expedia

1772
01:27:51.279 --> 01:27:54.319
<v Speaker 6>four months before you left. One of the legs of

1773
01:27:54.359 --> 01:27:57.479
<v Speaker 6>the flight was canceled back home, and that costs you

1774
01:27:57.520 --> 01:27:58.720
<v Speaker 6>a lot of money because you had to buy a

1775
01:27:58.800 --> 01:28:02.439
<v Speaker 6>last minute ticket. They never notified you. You say they didn't.

1776
01:28:02.840 --> 01:28:06.720
<v Speaker 6>And Marvin, what is the difference from the they want

1777
01:28:06.720 --> 01:28:08.279
<v Speaker 6>a refund two hundred per person?

1778
01:28:08.760 --> 01:28:10.880
<v Speaker 8>What did you have to pay to get home.

1779
01:28:13.920 --> 01:28:14.800
<v Speaker 19>Because of the whole thing?

1780
01:28:14.840 --> 01:28:16.720
<v Speaker 27>I had to buy another night at the hotel.

1781
01:28:17.279 --> 01:28:19.039
<v Speaker 6>Now, no, no, we're not going to get into that

1782
01:28:19.159 --> 01:28:22.079
<v Speaker 6>right now. I need to know the plane ticket. It's

1783
01:28:22.119 --> 01:28:24.239
<v Speaker 6>not going to be a candy store.

1784
01:28:24.279 --> 01:28:24.600
<v Speaker 8>Okay.

1785
01:28:24.840 --> 01:28:27.520
<v Speaker 6>How much was the plane ticket going home?

1786
01:28:29.159 --> 01:28:33.960
<v Speaker 27>One thousand, one thirty two dollars and ninety four cents.

1787
01:28:33.760 --> 01:28:40.199
<v Speaker 6>Each total, And the total they're refunding is about four

1788
01:28:40.359 --> 01:28:45.119
<v Speaker 6>hundred give or take four hundred and sixteen eighty Okay,

1789
01:28:45.279 --> 01:28:52.479
<v Speaker 6>so you so there's a difference of about six hundred bucks. Now, Mark,

1790
01:28:52.840 --> 01:28:54.520
<v Speaker 6>what were you going to say there's a difference of

1791
01:28:54.560 --> 01:28:55.760
<v Speaker 6>about six hundred.

1792
01:28:55.600 --> 01:28:57.920
<v Speaker 9>Well, I'd take them the small claims court, and my

1793
01:28:58.039 --> 01:29:01.640
<v Speaker 9>whole purpose here I would actually pay at another couple

1794
01:29:01.760 --> 01:29:04.520
<v Speaker 9>hundred bucks for the hotel night as well. But they're

1795
01:29:04.560 --> 01:29:07.920
<v Speaker 9>not going to hire an attorney and show up at

1796
01:29:07.920 --> 01:29:11.159
<v Speaker 9>small claims Court twice, one for the mediation and then

1797
01:29:11.199 --> 01:29:14.239
<v Speaker 9>one for the actual court case. Over one thousand bucks.

1798
01:29:14.239 --> 01:29:16.920
<v Speaker 9>It's going to cost him a couple grand just even

1799
01:29:16.960 --> 01:29:19.279
<v Speaker 9>do that. So I think you're going to get paid

1800
01:29:19.319 --> 01:29:21.119
<v Speaker 9>before you even show up for mediation.

1801
01:29:22.840 --> 01:29:25.520
<v Speaker 27>That's right, I thought, because i'd have to pay lose

1802
01:29:25.880 --> 01:29:27.239
<v Speaker 27>lose a day's day also.

1803
01:29:28.279 --> 01:29:31.119
<v Speaker 6>Yeah, but I just want to warn you. Okay, I

1804
01:29:31.159 --> 01:29:33.880
<v Speaker 6>agree with what Marcus saying, but I want to warn

1805
01:29:33.920 --> 01:29:36.159
<v Speaker 6>you on something. They can bust it up to a

1806
01:29:36.199 --> 01:29:38.079
<v Speaker 6>higher court just to discourage you.

1807
01:29:38.159 --> 01:29:40.000
<v Speaker 9>No, they're not going to be able to do that.

1808
01:29:40.560 --> 01:29:43.079
<v Speaker 9>Why because his only claim is going to be breach

1809
01:29:43.119 --> 01:29:45.119
<v Speaker 9>of contract. The only way they're going to be able

1810
01:29:45.199 --> 01:29:47.399
<v Speaker 9>to bring it up to a different court is if

1811
01:29:47.439 --> 01:29:50.279
<v Speaker 9>you go over the seventy five hundred dollars threshold or

1812
01:29:50.319 --> 01:29:52.319
<v Speaker 9>if you're quoting some kind of federal law.

1813
01:29:53.079 --> 01:29:59.600
<v Speaker 6>Now, Marvin, here's the deal. Yep, I I really think

1814
01:30:00.359 --> 01:30:03.680
<v Speaker 6>Now I'm not. I still think you'll win. As I said,

1815
01:30:03.680 --> 01:30:07.560
<v Speaker 6>I agree with Mark, but I really believe they did contact.

1816
01:30:07.720 --> 01:30:09.920
<v Speaker 8>It would be it would be.

1817
01:30:10.079 --> 01:30:16.720
<v Speaker 6>Outrageously unusual that that airline did not contact you or

1818
01:30:16.760 --> 01:30:21.399
<v Speaker 6>your wife four months ago. Every single time, I mean,

1819
01:30:21.520 --> 01:30:28.039
<v Speaker 6>I get little messages like your flight's coming up. Do

1820
01:30:28.079 --> 01:30:30.239
<v Speaker 6>you know how weird it would be. Listen to this.

1821
01:30:30.720 --> 01:30:36.079
<v Speaker 6>If Expedia booked flights and then had to relay messages

1822
01:30:36.359 --> 01:30:39.920
<v Speaker 6>between the people and the airlines, it would never happen.

1823
01:30:43.279 --> 01:30:47.079
<v Speaker 6>So anyway, good luck on your quest. Let us please

1824
01:30:47.159 --> 01:30:52.479
<v Speaker 6>call us back and let us know what happens. Okay, Now, Mark,

1825
01:30:52.520 --> 01:30:55.079
<v Speaker 6>did you do that car fact she had on her car?

1826
01:30:56.159 --> 01:30:58.479
<v Speaker 9>Yeah, I'm trying to figure out out.

1827
01:30:58.680 --> 01:31:01.720
<v Speaker 6>We're trying to figure out she said the mechanic put

1828
01:31:01.760 --> 01:31:05.520
<v Speaker 6>eighty thousand miles on her car in two weeks. We

1829
01:31:05.600 --> 01:31:09.840
<v Speaker 6>think it's impossible. But Deputy d did find where it

1830
01:31:09.880 --> 01:31:14.199
<v Speaker 6>was sold at auction, and he said when it was

1831
01:31:14.239 --> 01:31:20.560
<v Speaker 6>sold at auction, it did have well, just sum it up,

1832
01:31:20.600 --> 01:31:23.439
<v Speaker 6>you say it did have one hundred thousand miles on it.

1833
01:31:23.600 --> 01:31:26.720
<v Speaker 30>Yeah, I just did the conversion that from kilometers to miles.

1834
01:31:26.800 --> 01:31:29.600
<v Speaker 30>So in September of last year, it sold it a

1835
01:31:29.640 --> 01:31:32.920
<v Speaker 30>dealer auction in Brighton, Colorado, and it had one hundred

1836
01:31:32.920 --> 01:31:34.800
<v Speaker 30>little over one hundred and twenty two thousand miles on

1837
01:31:34.840 --> 01:31:35.880
<v Speaker 30>it a year ago.

1838
01:31:36.239 --> 01:31:40.640
<v Speaker 9>See, but I'm showing in Nebraska July thirty, first of

1839
01:31:40.720 --> 01:31:44.520
<v Speaker 9>twenty three, it had one hundred and twenty three thousand,

1840
01:31:44.640 --> 01:31:45.960
<v Speaker 9>four hundred and eighty five.

1841
01:31:47.600 --> 01:31:48.319
<v Speaker 21>That's consistent.

1842
01:31:48.399 --> 01:31:55.640
<v Speaker 9>Well, that's consistent, right, Yeah, I mean, I just I

1843
01:31:55.680 --> 01:31:58.319
<v Speaker 9>have no idea. There's one thing I do know is

1844
01:31:58.399 --> 01:32:00.800
<v Speaker 9>the dude didn't drive it eighty thousand miles. I don't

1845
01:32:00.840 --> 01:32:02.000
<v Speaker 9>care what anybody says.

1846
01:32:01.840 --> 01:32:05.239
<v Speaker 6>That's what happened. I think. I mean, he didn't do

1847
01:32:05.279 --> 01:32:07.159
<v Speaker 6>any repairs. He just did an estimate.

1848
01:32:07.760 --> 01:32:08.399
<v Speaker 9>So I don't.

1849
01:32:08.479 --> 01:32:11.039
<v Speaker 8>I have no idea what happened. I have no idea.

1850
01:32:11.319 --> 01:32:16.199
<v Speaker 9>I wonder once again though, if she is hitting the

1851
01:32:16.319 --> 01:32:21.359
<v Speaker 9>kilometer button or he did on her dash, Oh, what.

1852
01:32:21.399 --> 01:32:22.119
<v Speaker 6>A good idea.

1853
01:32:22.199 --> 01:32:23.319
<v Speaker 9>Now where'd you get that? That?

1854
01:32:23.319 --> 01:32:25.800
<v Speaker 6>That's a that's a good possibility. Where'd you hear that?

1855
01:32:26.399 --> 01:32:27.439
<v Speaker 6>Did you just think of that?

1856
01:32:27.840 --> 01:32:30.000
<v Speaker 9>Actually? Kevin and I were talking about that.

1857
01:32:30.720 --> 01:32:41.640
<v Speaker 8>Hey, Rachel. Rachel, this is a digital display, right, I'm.

1858
01:32:41.520 --> 01:32:42.960
<v Speaker 32>Not understanding that did.

1859
01:32:45.119 --> 01:32:48.279
<v Speaker 9>Okay on your O dometer? I just want to ask this.

1860
01:32:48.319 --> 01:32:53.359
<v Speaker 6>Then, on your O dometer, can you switch between kilometers

1861
01:32:53.720 --> 01:32:58.680
<v Speaker 6>and miles? I don't think, well, what's what's what's the

1862
01:32:58.720 --> 01:32:59.640
<v Speaker 6>conversion on those?

1863
01:33:00.000 --> 01:33:01.079
<v Speaker 9>I haven't done the math yet.

1864
01:33:01.079 --> 01:33:05.199
<v Speaker 15>Two hundred thousand kilometers is one hundred and twenty four

1865
01:33:05.359 --> 01:33:06.199
<v Speaker 15>thousand miles.

1866
01:33:06.199 --> 01:33:10.159
<v Speaker 6>That's exactly what happened. That's exactly what happened. And then

1867
01:33:10.199 --> 01:33:12.560
<v Speaker 6>that's why that's exactly what happened.

1868
01:33:13.359 --> 01:33:16.359
<v Speaker 32>When I told him about it, he act like he

1869
01:33:16.399 --> 01:33:18.840
<v Speaker 32>didn't know. I told him, I'm gonna go get somebody

1870
01:33:18.880 --> 01:33:19.720
<v Speaker 32>to come and get my car.

1871
01:33:19.800 --> 01:33:20.239
<v Speaker 19>So I went.

1872
01:33:21.000 --> 01:33:23.279
<v Speaker 6>Because he thought you were not, he turned off.

1873
01:33:23.920 --> 01:33:26.800
<v Speaker 32>He turned it off completely to where I told the

1874
01:33:26.800 --> 01:33:28.880
<v Speaker 32>guy that went with me to get the car to

1875
01:33:29.000 --> 01:33:32.800
<v Speaker 32>check the mileage, and he couldn't check it because the

1876
01:33:32.840 --> 01:33:36.600
<v Speaker 32>place I left it at they turned off the domino

1877
01:33:36.640 --> 01:33:37.840
<v Speaker 32>where I couldn't read the migage.

1878
01:33:37.880 --> 01:33:42.600
<v Speaker 6>No more, you still can't, Rachel, You still can, Rachel.

1879
01:33:44.039 --> 01:33:46.159
<v Speaker 32>I don't know what he did. Then I'm gonna have

1880
01:33:46.199 --> 01:33:47.800
<v Speaker 32>to get somebody to come and try to turn it on.

1881
01:33:47.840 --> 01:33:50.960
<v Speaker 6>To where Rachel would you do me a favor? Just

1882
01:33:51.039 --> 01:33:53.720
<v Speaker 6>get it checked out by a mechanic. Can you still

1883
01:33:53.800 --> 01:33:55.439
<v Speaker 6>drive it? Can you still drive it?

1884
01:33:57.479 --> 01:33:58.520
<v Speaker 32>I can't really drive it?

1885
01:33:58.560 --> 01:34:01.119
<v Speaker 6>But I wait, wait, what do you mean you can't?

1886
01:34:01.319 --> 01:34:04.119
<v Speaker 6>What do you mean you can't really drive it?

1887
01:34:04.279 --> 01:34:07.600
<v Speaker 32>It's not really it'll move a little bit, but I

1888
01:34:07.640 --> 01:34:10.359
<v Speaker 32>think it's going to leave me if I try to

1889
01:34:10.439 --> 01:34:13.239
<v Speaker 32>drive it, maybe a mile or two, it'll price stop.

1890
01:34:14.239 --> 01:34:19.119
<v Speaker 6>Rachel, I don't believe. I don't believe this mechanic did anything.

1891
01:34:20.680 --> 01:34:23.399
<v Speaker 6>I don't think it hurt you. I think you bought

1892
01:34:23.640 --> 01:34:29.680
<v Speaker 6>a car that was a piece of crap. Okay, well,

1893
01:34:31.840 --> 01:34:34.640
<v Speaker 6>I think someone You need to get someone to check

1894
01:34:34.680 --> 01:34:37.560
<v Speaker 6>it out that we trust to find out exactly.

1895
01:34:38.239 --> 01:34:40.560
<v Speaker 8>And we do have some people that can do that.

1896
01:34:41.239 --> 01:34:44.560
<v Speaker 6>If you want to, they'll do it. They'll look at

1897
01:34:44.560 --> 01:34:46.479
<v Speaker 6>your car, but you've got to get it over there.

1898
01:34:46.920 --> 01:34:49.319
<v Speaker 6>And I would suggest you go to Kevin and share

1899
01:34:49.319 --> 01:34:52.279
<v Speaker 6>it an auto tech. Kelly, you can give her that

1900
01:34:52.359 --> 01:34:55.239
<v Speaker 6>off the air. I don't think I can. I can

1901
01:34:55.279 --> 01:34:57.800
<v Speaker 6>sit through her marking down the address and all that.

1902
01:34:57.920 --> 01:35:00.479
<v Speaker 6>So three oh three seven to one three eight two

1903
01:35:00.520 --> 01:35:03.159
<v Speaker 6>five five, Larry, what's your question on car insurance?

1904
01:35:03.359 --> 01:35:04.960
<v Speaker 9>Larry Well.

1905
01:35:06.600 --> 01:35:09.000
<v Speaker 11>I've been kind of going around around with State Farm.

1906
01:35:09.039 --> 01:35:11.439
<v Speaker 11>Wants to know your opinion on State Farm. But I've

1907
01:35:11.439 --> 01:35:13.359
<v Speaker 11>been with them forty fifty years.

1908
01:35:13.399 --> 01:35:13.600
<v Speaker 19>Now.

1909
01:35:14.000 --> 01:35:16.239
<v Speaker 6>Well, then I know, for one thing, you're paying too much.

1910
01:35:16.279 --> 01:35:17.560
<v Speaker 6>But keep going, keep going.

1911
01:35:19.359 --> 01:35:20.720
<v Speaker 27>Well on any.

1912
01:35:21.880 --> 01:35:25.600
<v Speaker 11>Auto insurance company. So my wife had a wrecklesser car,

1913
01:35:26.479 --> 01:35:32.079
<v Speaker 11>small seeing seventeen year old christ for PACIFICA. Yeah, turned

1914
01:35:32.119 --> 01:35:36.159
<v Speaker 11>seventy miles. We're going to buy it back as a

1915
01:35:36.199 --> 01:35:39.560
<v Speaker 11>salvage vehicle and fix it. And they're just I'm disputing

1916
01:35:39.600 --> 01:35:42.720
<v Speaker 11>their value of the car. But the way they base

1917
01:35:43.680 --> 01:35:47.920
<v Speaker 11>their value is they say an they go out, you know,

1918
01:35:47.960 --> 01:35:51.359
<v Speaker 11>one thousand miles or something, trying to find equitable.

1919
01:35:51.920 --> 01:35:52.640
<v Speaker 9>Now you're so.

1920
01:35:52.600 --> 01:35:55.920
<v Speaker 6>You're disputing the total amount to begin with, right.

1921
01:35:56.760 --> 01:35:59.159
<v Speaker 18>Well, the amount that they value the car.

1922
01:35:59.039 --> 01:36:01.359
<v Speaker 6>And well, that's what I'm getting in other words, in

1923
01:36:01.399 --> 01:36:05.720
<v Speaker 6>other words, your car was totaled, and how was it totaled?

1924
01:36:06.840 --> 01:36:08.840
<v Speaker 11>Wells, because it's an old car.

1925
01:36:09.600 --> 01:36:12.279
<v Speaker 8>How was it totaled? How was it totaled?

1926
01:36:12.359 --> 01:36:14.159
<v Speaker 6>Was it hail damage or an accident?

1927
01:36:15.079 --> 01:36:15.880
<v Speaker 11>It was an accent?

1928
01:36:16.039 --> 01:36:16.680
<v Speaker 8>Okay, got it?

1929
01:36:16.760 --> 01:36:18.840
<v Speaker 6>Hold on and I'll come right back to you that

1930
01:36:18.960 --> 01:36:20.960
<v Speaker 6>we have places you can go to double check that.

1931
01:36:21.239 --> 01:36:23.680
<v Speaker 8>Three o three seven one three eight two five five.

1932
01:36:28.920 --> 01:36:32.199
<v Speaker 6>Go with a sure thing Denver's Best roofer Excel Roofing

1933
01:36:32.279 --> 01:36:34.960
<v Speaker 6>dot com. You don't pay a cent until you're content.

1934
01:36:38.319 --> 01:36:41.520
<v Speaker 6>Time for an insurance checkup free, no obligation. In comparison,

1935
01:36:41.640 --> 01:36:45.199
<v Speaker 6>call Compass insurance paying too much your coverage at dozens

1936
01:36:45.199 --> 01:36:47.920
<v Speaker 6>of insurance companies find out now three oh three seven

1937
01:36:47.960 --> 01:36:50.279
<v Speaker 6>to seven to one help. You'll think you're his only

1938
01:36:50.399 --> 01:36:52.840
<v Speaker 6>customer when you choose Frank durand the real estate Man

1939
01:36:52.920 --> 01:36:56.359
<v Speaker 6>dot com to list your home with Remax Alliance three

1940
01:36:56.359 --> 01:37:02.560
<v Speaker 6>oh three nine two zero sixteen twenty two. Hi Tom Martino,

1941
01:37:02.880 --> 01:37:06.399
<v Speaker 6>your trouble shooter three L three seven one three talk

1942
01:37:07.439 --> 01:37:09.880
<v Speaker 6>seven one three eight two five five. So I want

1943
01:37:09.880 --> 01:37:13.479
<v Speaker 6>to go back to the phones here and figure out

1944
01:37:13.520 --> 01:37:15.279
<v Speaker 6>what what we need to.

1945
01:37:15.199 --> 01:37:18.199
<v Speaker 9>Tell this guy. Let me just get this here we go,

1946
01:37:18.439 --> 01:37:20.000
<v Speaker 9>all right, So.

1947
01:37:21.399 --> 01:37:24.000
<v Speaker 6>You had a question on car insurance. You said you

1948
01:37:24.039 --> 01:37:26.760
<v Speaker 6>don't your car was totaled. You don't like the total

1949
01:37:26.760 --> 01:37:29.439
<v Speaker 6>of the insurance company is offering you. This happens all

1950
01:37:29.479 --> 01:37:31.199
<v Speaker 6>the time, Larry, not unusual.

1951
01:37:32.119 --> 01:37:35.479
<v Speaker 11>Yeah, Well, I just want to find out from you

1952
01:37:35.720 --> 01:37:40.239
<v Speaker 11>and and the and the folks there what other insurance

1953
01:37:40.279 --> 01:37:44.479
<v Speaker 11>companies do so. They state Farm says that I have

1954
01:37:44.640 --> 01:37:48.680
<v Speaker 11>to if I want to dispute their valuation of my

1955
01:37:49.600 --> 01:37:52.319
<v Speaker 11>vehicle and what they're going to pay me to keep it,

1956
01:37:53.279 --> 01:37:56.159
<v Speaker 11>I have to find a vehicle within five hundred and

1957
01:37:56.159 --> 01:38:00.640
<v Speaker 11>thirty miles of Denver. I have to find a told.

1958
01:38:00.880 --> 01:38:05.520
<v Speaker 9>You invoke the appraisal clause. And your best way to

1959
01:38:05.560 --> 01:38:08.359
<v Speaker 9>do that is with a company like Petty Details. They'll

1960
01:38:08.399 --> 01:38:11.159
<v Speaker 9>do everything for five hundred bucks. Let me a plaything,

1961
01:38:11.359 --> 01:38:14.640
<v Speaker 9>but you don't have to free as well if if

1962
01:38:14.680 --> 01:38:16.079
<v Speaker 9>it's a correct value.

1963
01:38:15.840 --> 01:38:19.600
<v Speaker 6>But you don't have to. You do not have to

1964
01:38:20.119 --> 01:38:22.720
<v Speaker 6>go buy their rules. They don't make the rules. Okay,

1965
01:38:23.680 --> 01:38:26.680
<v Speaker 6>it would be ultimately decided in a court of equity

1966
01:38:26.720 --> 01:38:29.960
<v Speaker 6>if it was, or through the appraisal process, which means

1967
01:38:30.000 --> 01:38:33.760
<v Speaker 6>you get an expert and they get an expert. It doesn't.

1968
01:38:34.199 --> 01:38:37.199
<v Speaker 6>Don't listen to what they say. But remember this. I

1969
01:38:37.199 --> 01:38:40.640
<v Speaker 6>think one of the complications you're going to have is

1970
01:38:40.680 --> 01:38:45.880
<v Speaker 6>that they value the car twice, once for you to

1971
01:38:45.920 --> 01:38:49.359
<v Speaker 6>get a check which would include sales tax and the

1972
01:38:49.520 --> 01:38:53.039
<v Speaker 6>other if you want to buy it back. Which value

1973
01:38:53.079 --> 01:38:55.720
<v Speaker 6>are you disputing both of them?

1974
01:38:56.119 --> 01:38:58.520
<v Speaker 11>Well, the buying back, because that's what the pain is.

1975
01:38:58.600 --> 01:38:59.600
<v Speaker 11>I want to keep the car.

1976
01:38:59.800 --> 01:39:04.520
<v Speaker 6>But before but usually they tell you this is what

1977
01:39:04.560 --> 01:39:07.239
<v Speaker 6>we're going to pay you for your car, right, but

1978
01:39:07.359 --> 01:39:10.279
<v Speaker 6>then they but then they say, if you want to

1979
01:39:10.439 --> 01:39:12.119
<v Speaker 6>keep it, this.

1980
01:39:11.960 --> 01:39:14.520
<v Speaker 8>Is what we're gonna do. There's two different figures.

1981
01:39:15.079 --> 01:39:18.079
<v Speaker 11>Yeah, and the first figure was thirty two hundred and

1982
01:39:18.159 --> 01:39:20.880
<v Speaker 11>the second figure, but I want to keep it, is

1983
01:39:20.960 --> 01:39:21.920
<v Speaker 11>twenty six hundred.

1984
01:39:22.159 --> 01:39:24.199
<v Speaker 6>Okay, which one are you disputing?

1985
01:39:24.279 --> 01:39:24.600
<v Speaker 19>Both?

1986
01:39:25.920 --> 01:39:29.119
<v Speaker 18>Let me let mean I'm not necessary, I'm distributing that.

1987
01:39:29.279 --> 01:39:30.279
<v Speaker 11>But the question I.

1988
01:39:30.199 --> 01:39:32.920
<v Speaker 6>Have I understand, Larry, you want to know, you want

1989
01:39:32.920 --> 01:39:35.720
<v Speaker 6>to know how, But Larry, I'm asking a question again.

1990
01:39:36.319 --> 01:39:38.640
<v Speaker 6>If you were to get a check for that car,

1991
01:39:39.039 --> 01:39:42.960
<v Speaker 6>do you believe it's worth the total value, not the

1992
01:39:43.079 --> 01:39:46.199
<v Speaker 6>value to keep it, but the thirty two hundred bucks

1993
01:39:46.239 --> 01:39:49.000
<v Speaker 6>or whatever they do? You think it's worth more than that?

1994
01:39:50.239 --> 01:39:50.520
<v Speaker 19>I do?

1995
01:39:51.119 --> 01:39:53.479
<v Speaker 11>Okay, that's I'm not Tom.

1996
01:39:53.560 --> 01:39:54.920
<v Speaker 19>Can I just go ahead?

1997
01:39:55.439 --> 01:39:56.159
<v Speaker 6>Go ahead? Yeah?

1998
01:39:57.000 --> 01:39:57.479
<v Speaker 1>Do all?

1999
01:39:57.800 --> 01:40:02.079
<v Speaker 11>So the other part of say firms, I.

2000
01:40:02.039 --> 01:40:04.159
<v Speaker 9>Know what you're going to ask, do all insurance companies

2001
01:40:04.159 --> 01:40:04.760
<v Speaker 9>do it the same?

2002
01:40:04.880 --> 01:40:04.960
<v Speaker 10>No?

2003
01:40:05.199 --> 01:40:10.399
<v Speaker 11>The answer is no, okay, because they want exact same

2004
01:40:12.199 --> 01:40:14.479
<v Speaker 11>year also, which makes some sense.

2005
01:40:15.000 --> 01:40:16.960
<v Speaker 6>So I found, well, of course you have to find

2006
01:40:17.000 --> 01:40:20.039
<v Speaker 6>the exact year you're making model in mileage.

2007
01:40:23.079 --> 01:40:24.199
<v Speaker 11>Now what did you say there?

2008
01:40:24.439 --> 01:40:27.159
<v Speaker 9>Year, make model and mileage.

2009
01:40:28.079 --> 01:40:31.960
<v Speaker 11>Yeah, and so I did that, but I didn't find

2010
01:40:32.039 --> 01:40:36.439
<v Speaker 11>one exact samere How how many vehicles are you going

2011
01:40:36.479 --> 01:40:40.279
<v Speaker 11>to find it's a Chrysler PACIFICA. How many vehicles are

2012
01:40:40.319 --> 01:40:44.479
<v Speaker 11>you going to find at seventeen years old, same model

2013
01:40:45.960 --> 01:40:49.039
<v Speaker 11>and like mileage. I found this one. Listen to the

2014
01:40:49.119 --> 01:40:51.119
<v Speaker 11>super Root dealer on the Repo road.

2015
01:40:52.000 --> 01:40:57.159
<v Speaker 6>Larry, you're older, Larry, Larry, here's what I'm saying. Listen, Larry,

2016
01:40:58.079 --> 01:41:01.399
<v Speaker 6>you obviously didn't hear what I said. You don't have

2017
01:41:01.600 --> 01:41:05.439
<v Speaker 6>to do that. You don't have to find a vehicle.

2018
01:41:05.760 --> 01:41:09.000
<v Speaker 6>You just have to have an expert appraisal of your

2019
01:41:09.119 --> 01:41:17.199
<v Speaker 6>vehicle prior to the accident. Yes, comparable yet, Larry, comparables

2020
01:41:17.399 --> 01:41:21.560
<v Speaker 6>are part of it, but not the whole story. Sometimes

2021
01:41:21.920 --> 01:41:26.239
<v Speaker 6>it's impossible to get a comparable. What you need, and

2022
01:41:26.319 --> 01:41:29.039
<v Speaker 6>I'm going to say at one more time, is an

2023
01:41:29.159 --> 01:41:37.680
<v Speaker 6>expert appraisal. If you're going to fight this, however, your car,

2024
01:41:38.079 --> 01:41:41.159
<v Speaker 6>you get a first, you get you get an opinion

2025
01:41:41.439 --> 01:41:45.159
<v Speaker 6>free of charge from the expert. Then if you want

2026
01:41:45.199 --> 01:41:48.000
<v Speaker 6>to go further and fight it, it's going to cost

2027
01:41:48.039 --> 01:41:50.920
<v Speaker 6>you about five hundred dollars, but you can get a

2028
01:41:50.960 --> 01:41:54.840
<v Speaker 6>free initial What he will do is say, you know what, Larry,

2029
01:41:55.079 --> 01:41:56.479
<v Speaker 6>that's a pretty fair price.

2030
01:41:56.640 --> 01:41:58.640
<v Speaker 9>Take it. That won't cost you anything.

2031
01:41:59.079 --> 01:42:01.000
<v Speaker 6>So if you want to do and by the way,

2032
01:42:01.039 --> 01:42:04.039
<v Speaker 6>if he says that, then you better believe it because

2033
01:42:04.039 --> 01:42:07.039
<v Speaker 6>there's no one better. So you should go to this

2034
01:42:07.279 --> 01:42:10.479
<v Speaker 6>site and mark give him the name of the site, please.

2035
01:42:11.760 --> 01:42:15.000
<v Speaker 9>H well, referral list dot com and then search petty details.

2036
01:42:15.239 --> 01:42:19.920
<v Speaker 9>Thank you what kind of details, petty? P E T

2037
01:42:19.920 --> 01:42:23.279
<v Speaker 9>T Y Yeah, petty call him up like like Tom said,

2038
01:42:23.279 --> 01:42:28.359
<v Speaker 9>they'll give you an honest evaluation if that offer is

2039
01:42:28.439 --> 01:42:31.159
<v Speaker 9>fair or not. The other thing you got to remember,

2040
01:42:31.199 --> 01:42:34.880
<v Speaker 9>if that initial offer is fair and you want to

2041
01:42:34.920 --> 01:42:37.760
<v Speaker 9>buy it back and you don't think that offer is fair,

2042
01:42:38.079 --> 01:42:40.319
<v Speaker 9>he can help you negotiate that as well.

2043
01:42:40.720 --> 01:42:43.079
<v Speaker 6>That's right, So just call him first and call us

2044
01:42:43.119 --> 01:42:45.439
<v Speaker 6>back if you have any questions. I'm Tom Martinez Moore

2045
01:42:45.439 --> 01:42:52.960
<v Speaker 6>coming right up. Go with a sure thing Denver's Best

2046
01:42:53.039 --> 01:42:55.920
<v Speaker 6>roofer Excel roofing dot com. You don't pay a cent

2047
01:42:56.119 --> 01:43:02.199
<v Speaker 6>until you're content. Time for an insurance check up free,

2048
01:43:02.279 --> 01:43:06.000
<v Speaker 6>no obligation. In comparison, call Compass Insurance Pain too much

2049
01:43:06.119 --> 01:43:09.079
<v Speaker 6>your coverage at dozens of insurance companies. Find out Now

2050
01:43:09.159 --> 01:43:11.640
<v Speaker 6>three all three seven seven to one help. You'll think

2051
01:43:11.680 --> 01:43:14.279
<v Speaker 6>you're his only customer when you choose Frank durand the

2052
01:43:14.319 --> 01:43:16.960
<v Speaker 6>real estate Man dot com to list your home with

2053
01:43:17.079 --> 01:43:21.319
<v Speaker 6>Remax Alliance three all three nine two zero sixteen twenty two.

2054
01:43:22.279 --> 01:43:26.720
<v Speaker 6>Hi Tom martinro Denverregen dot com themself Therapy get out

2055
01:43:26.720 --> 01:43:29.079
<v Speaker 6>of Pain. I can vouch for them. They're great people.

2056
01:43:29.640 --> 01:43:34.079
<v Speaker 6>Denverregen dot com. Okay, so listen, Tracy, you what is

2057
01:43:34.119 --> 01:43:36.359
<v Speaker 6>this uh problem you might have.

2058
01:43:36.319 --> 01:43:37.079
<v Speaker 9>With a tenant?

2059
01:43:37.079 --> 01:43:42.039
<v Speaker 33>Go ahead, Tracy, Yeah, Tom, I have a tenant that's

2060
01:43:42.079 --> 01:43:45.399
<v Speaker 33>signed in eighteen month lease. They still have eight months

2061
01:43:45.399 --> 01:43:50.680
<v Speaker 33>remaining and they're having some concerns with crime that's going

2062
01:43:50.760 --> 01:43:55.199
<v Speaker 33>on around them. They're over in the Dayton Triangle. Yeah,

2063
01:43:55.479 --> 01:43:58.199
<v Speaker 33>young family suite. You know, we want to really work

2064
01:43:58.239 --> 01:44:03.239
<v Speaker 33>with them. I do not have an early termination clause

2065
01:44:03.279 --> 01:44:06.560
<v Speaker 33>in the lease. I know it's not required in Colorado, right,

2066
01:44:06.760 --> 01:44:10.399
<v Speaker 33>so they are trying to say that, you know, we're

2067
01:44:10.439 --> 01:44:13.680
<v Speaker 33>playing to work with them. Relist it right away, get

2068
01:44:13.720 --> 01:44:15.640
<v Speaker 33>them out as soon as I can, and then in

2069
01:44:15.720 --> 01:44:19.279
<v Speaker 33>their lease, but they wrote a question that without that,

2070
01:44:19.560 --> 01:44:24.399
<v Speaker 33>they are giving notice as of October thirteenth, Are they

2071
01:44:24.520 --> 01:44:28.039
<v Speaker 33>still required to pay rent through the end of the lease.

2072
01:44:28.319 --> 01:44:32.640
<v Speaker 6>Well, technically yeah, technically yes, I mean, but the practicality is,

2073
01:44:33.439 --> 01:44:36.319
<v Speaker 6>as soon as you rent it out again, yes, sure,

2074
01:44:36.359 --> 01:44:39.000
<v Speaker 6>they're not going to let you take damages, So you

2075
01:44:39.039 --> 01:44:42.199
<v Speaker 6>can keep the security deposit for breach, and you can

2076
01:44:42.279 --> 01:44:45.880
<v Speaker 6>probably go after them for whatever it takes, not for

2077
01:44:45.920 --> 01:44:48.640
<v Speaker 6>the re renting costs, but when you get a new

2078
01:44:48.720 --> 01:44:52.159
<v Speaker 6>tenant in there, if it costs, if it if it

2079
01:44:52.199 --> 01:44:54.640
<v Speaker 6>took three months, you might you might be able to

2080
01:44:54.680 --> 01:44:57.159
<v Speaker 6>go after them for the three months. You can't just

2081
01:44:57.199 --> 01:45:00.119
<v Speaker 6>sit on your ass and collect the whole thing. You

2082
01:45:00.159 --> 01:45:02.560
<v Speaker 6>can't collect the whole thing. That's you got to mitigate

2083
01:45:02.600 --> 01:45:04.600
<v Speaker 6>your damages. That's the bottom line.

2084
01:45:04.920 --> 01:45:07.239
<v Speaker 33>Yeah, that's not my plan at all. Like I'm already

2085
01:45:07.279 --> 01:45:11.079
<v Speaker 33>setting up showings, but as soon as I have a

2086
01:45:11.119 --> 01:45:14.000
<v Speaker 33>new tenant in there, yes, I'm gonna end theirs for sure.

2087
01:45:14.039 --> 01:45:15.600
<v Speaker 33>They don't have to pay till the end.

2088
01:45:16.119 --> 01:45:19.199
<v Speaker 6>Right, But so basically you're doing it the right way.

2089
01:45:19.640 --> 01:45:24.279
<v Speaker 6>But the practicality is you may not be able to

2090
01:45:24.560 --> 01:45:26.680
<v Speaker 6>uh collect from that at.

2091
01:45:26.600 --> 01:45:28.800
<v Speaker 9>All, even if you get a judgment. It's very difficult.

2092
01:45:29.000 --> 01:45:32.159
<v Speaker 6>Kevin Calkins shared in autotech dot com. Thanks for being here.

2093
01:45:32.319 --> 01:45:34.520
<v Speaker 6>I know we had plenty of epity Updasy didn't.

2094
01:45:34.279 --> 01:45:36.000
<v Speaker 3>Get you, but we have another hour.

2095
01:45:36.079 --> 01:45:38.520
<v Speaker 9>Brother. Oh my god, oh my god.

2096
01:45:38.840 --> 01:45:42.119
<v Speaker 6>Don't don't you say Tom, don't you dare say it?

2097
01:45:42.359 --> 01:45:46.359
<v Speaker 6>Don't don't you call me Biden? Oh my god, I

2098
01:45:46.680 --> 01:45:49.399
<v Speaker 6>admit I made us go with a sure thing Denver's

2099
01:45:49.479 --> 01:45:52.359
<v Speaker 6>best roofer Excel Roofing dot com. You don't pay a

2100
01:45:52.439 --> 01:45:58.920
<v Speaker 6>cent until you're content. Time for an insurance check up free.

2101
01:45:59.000 --> 01:46:02.439
<v Speaker 6>No obligation can be Garrison call Compass Insurance paying too

2102
01:46:02.520 --> 01:46:05.600
<v Speaker 6>much your coverage at dozens of insurance companies find out

2103
01:46:05.640 --> 01:46:08.159
<v Speaker 6>now three all three seven seven to one help. You'll

2104
01:46:08.159 --> 01:46:10.920
<v Speaker 6>think you're his only customer when you choose Frank durand

2105
01:46:10.920 --> 01:46:13.399
<v Speaker 6>the real estate Man dot com to list your home

2106
01:46:13.600 --> 01:46:16.760
<v Speaker 6>with Remax Alliance three all three nine two zero sixteen

2107
01:46:16.800 --> 01:46:17.359
<v Speaker 6>twenty two.

2108
01:46:18.359 --> 01:46:23.840
<v Speaker 1>Yeah, ripped up.

2109
01:46:25.319 --> 01:46:28.319
<v Speaker 2>New need that's who you don't have?

2110
01:46:30.279 --> 01:46:33.000
<v Speaker 3>You come running just as fast as we can.

2111
01:46:33.840 --> 01:46:35.560
<v Speaker 4>Show Shooter's gonna help.

2112
01:46:35.840 --> 01:46:39.920
<v Speaker 5>Come Max is the Troubleshooter Show.

2113
01:46:40.520 --> 01:46:46.560
<v Speaker 6>No Tom Martino, Hey Tom Marcino here, Welcome to the show.

2114
01:46:47.520 --> 01:46:49.720
<v Speaker 6>I apologize if you were listening at the end of

2115
01:46:49.760 --> 01:46:52.720
<v Speaker 6>the last hour and made it sound like we're going away. Uh,

2116
01:46:52.760 --> 01:46:54.239
<v Speaker 6>and it was the end of the show because I

2117
01:46:54.279 --> 01:46:56.840
<v Speaker 6>lost an hour. Anyway, I got Deputy D with me

2118
01:46:56.880 --> 01:46:59.159
<v Speaker 6>as a follow up. So Deputy D was talking, let me,

2119
01:46:59.239 --> 01:47:01.520
<v Speaker 6>let me get there you are. So we were talking

2120
01:47:01.520 --> 01:47:06.000
<v Speaker 6>about the appliance repared he paid for a part. The

2121
01:47:06.039 --> 01:47:08.279
<v Speaker 6>guy came out, why don't you explain the original problem?

2122
01:47:08.399 --> 01:47:08.800
<v Speaker 6>What happened?

2123
01:47:08.840 --> 01:47:09.159
<v Speaker 9>Go ahead?

2124
01:47:09.359 --> 01:47:09.560
<v Speaker 3>Sure?

2125
01:47:09.560 --> 01:47:12.520
<v Speaker 30>The caller Bill indicated that he hired Duncal Appliance Repair

2126
01:47:12.600 --> 01:47:15.760
<v Speaker 30>to come in and fix his washing machine. They diagnosed

2127
01:47:15.760 --> 01:47:18.319
<v Speaker 30>the issue and he paid them two hundred dollars down

2128
01:47:18.359 --> 01:47:21.079
<v Speaker 30>payment to come back and repair it.

2129
01:47:21.479 --> 01:47:23.199
<v Speaker 21>They came back to repair it.

2130
01:47:23.079 --> 01:47:26.439
<v Speaker 30>It turns out the part fit but couldn't but couldn't

2131
01:47:26.439 --> 01:47:27.159
<v Speaker 30>be plugged.

2132
01:47:26.840 --> 01:47:28.119
<v Speaker 21>Into the electrical hearts.

2133
01:47:28.800 --> 01:47:31.800
<v Speaker 30>It would cost five hundred dollars to buy an electrical harness,

2134
01:47:32.319 --> 01:47:36.079
<v Speaker 30>so he declined to do that. He wanted to get

2135
01:47:36.199 --> 01:47:39.640
<v Speaker 30>a refund of his payment. So I got a call

2136
01:47:39.720 --> 01:47:43.359
<v Speaker 30>back from Mark at Duncompliance Repair and he said that

2137
01:47:43.880 --> 01:47:47.199
<v Speaker 30>next week he's going to process a refund for everything,

2138
01:47:47.239 --> 01:47:49.560
<v Speaker 30>but the seventy seven dollars diagnostic fee.

2139
01:47:49.600 --> 01:47:50.199
<v Speaker 6>Do you believe it?

2140
01:47:50.920 --> 01:47:52.640
<v Speaker 21>I believe. I don't have any reason not to believe.

2141
01:47:52.640 --> 01:47:53.479
<v Speaker 9>Okay, so let's.

2142
01:47:53.560 --> 01:47:55.560
<v Speaker 8>Did Bill say he'd call back and let us know?

2143
01:47:55.960 --> 01:47:59.199
<v Speaker 30>Yeah, I told I asked Bill to call me sometime

2144
01:47:59.239 --> 01:48:01.479
<v Speaker 30>in the week after that to let me know if

2145
01:48:01.520 --> 01:48:03.279
<v Speaker 30>the check did not arrive what what?

2146
01:48:03.800 --> 01:48:05.760
<v Speaker 9>Out of curiosity? Why next week?

2147
01:48:06.279 --> 01:48:07.600
<v Speaker 6>Yeah, that's why I don't know.

2148
01:48:07.600 --> 01:48:11.680
<v Speaker 30>But well, Mark from Denco Cis Repair said that it

2149
01:48:11.680 --> 01:48:14.439
<v Speaker 30>will take them several days to process a chair. Really,

2150
01:48:14.760 --> 01:48:17.520
<v Speaker 30>it sounds like the check is issued somewhere else. Oh

2151
01:48:18.039 --> 01:48:21.199
<v Speaker 30>and so I asked him if he's comfortable with committing

2152
01:48:21.279 --> 01:48:25.039
<v Speaker 30>to mailing it one next week, and Mark was confident

2153
01:48:25.079 --> 01:48:26.239
<v Speaker 30>that it will be mailed in the game.

2154
01:48:26.319 --> 01:48:30.199
<v Speaker 6>We're gonna check that you're Are you suspicious? Mark? Basically?

2155
01:48:30.600 --> 01:48:34.000
<v Speaker 9>Actually, I'm not because how much was it?

2156
01:48:35.319 --> 01:48:35.399
<v Speaker 1>Uh?

2157
01:48:35.439 --> 01:48:36.920
<v Speaker 21>The refund is going to be one hundred and twenty

2158
01:48:36.920 --> 01:48:37.359
<v Speaker 21>three dollars.

2159
01:48:37.560 --> 01:48:39.960
<v Speaker 9>I can't imagine a company would lie over a buck

2160
01:48:40.039 --> 01:48:42.960
<v Speaker 9>twenty three. But we've seen it all man, We've had

2161
01:48:43.000 --> 01:48:45.439
<v Speaker 9>people promised twenty dollars refunds that never hit.

2162
01:48:46.439 --> 01:48:51.039
<v Speaker 6>Yeah, yeah, all right, anyway, so right now, that's a

2163
01:48:51.079 --> 01:48:51.439
<v Speaker 6>good one.

2164
01:48:51.479 --> 01:48:53.680
<v Speaker 9>He popped his cherry on that one, didn't he know?

2165
01:48:54.039 --> 01:48:54.800
<v Speaker 3>He did one.

2166
01:48:54.680 --> 01:48:57.239
<v Speaker 6>Before one earlier. But let me you're right though, I

2167
01:48:57.279 --> 01:48:59.199
<v Speaker 6>should do the uh the old.

2168
01:48:59.039 --> 01:49:03.720
<v Speaker 9>Ding ding ding ding ding ding ding ding. Hold on, Oh,

2169
01:49:03.800 --> 01:49:05.880
<v Speaker 9>I don't even have that up and run. It sounds

2170
01:49:05.960 --> 01:49:06.600
<v Speaker 9>more like it.

2171
01:49:08.239 --> 01:49:10.359
<v Speaker 6>Thank you, my you know, I don't.

2172
01:49:10.399 --> 01:49:12.920
<v Speaker 9>I don't get it. Like lately my dinger has been

2173
01:49:13.000 --> 01:49:15.319
<v Speaker 9>surprised when he rings that he doesn't go to his

2174
01:49:15.359 --> 01:49:16.680
<v Speaker 9>own door to answer it.

2175
01:49:18.239 --> 01:49:23.439
<v Speaker 6>There we go, all right, Hey, mark this lawsuit on

2176
01:49:23.520 --> 01:49:23.800
<v Speaker 6>for me.

2177
01:49:23.880 --> 01:49:25.600
<v Speaker 9>Hey, it's the end of the show. Time to go

2178
01:49:25.760 --> 01:49:26.760
<v Speaker 9>nice seeing you Kevin?

2179
01:49:29.800 --> 01:49:34.800
<v Speaker 6>I did I gave I gave him a shout out goodbye.

2180
01:49:33.560 --> 01:49:36.479
<v Speaker 9>He was away at the door.

2181
01:49:37.039 --> 01:49:42.239
<v Speaker 6>You guys, Okay, Greg, what's going on now?

2182
01:49:42.319 --> 01:49:42.760
<v Speaker 9>Hold on?

2183
01:49:42.840 --> 01:49:43.119
<v Speaker 8>Greg?

2184
01:49:43.319 --> 01:49:43.640
<v Speaker 3>Was this?

2185
01:49:43.640 --> 01:49:46.479
<v Speaker 6>This is a follow up from when Greg give me

2186
01:49:46.520 --> 01:49:47.000
<v Speaker 6>an idea?

2187
01:49:47.039 --> 01:49:47.239
<v Speaker 1>Here?

2188
01:49:47.760 --> 01:49:48.880
<v Speaker 24>Earlier this week?

2189
01:49:48.960 --> 01:49:51.199
<v Speaker 16>I called in about an engine that needed to.

2190
01:49:51.159 --> 01:49:57.319
<v Speaker 34>Be replaced in by twenty thirteen GMC terrain Denali.

2191
01:49:57.760 --> 01:50:00.880
<v Speaker 6>Okay, and what happened? What did we tell you?

2192
01:50:00.880 --> 01:50:01.199
<v Speaker 19>You?

2193
01:50:01.199 --> 01:50:02.079
<v Speaker 16>You had said?

2194
01:50:02.239 --> 01:50:06.439
<v Speaker 34>I called different companies on your referral list, got prices

2195
01:50:07.119 --> 01:50:11.279
<v Speaker 34>and since we talked the re manufactured engine with a

2196
01:50:11.359 --> 01:50:15.079
<v Speaker 34>four year warranty, one of the shops dropped the price

2197
01:50:15.159 --> 01:50:19.520
<v Speaker 34>from ten thousand to nine thousand dollars, which is making

2198
01:50:19.560 --> 01:50:23.560
<v Speaker 34>my decision more difficult. Now do I do I replace

2199
01:50:23.600 --> 01:50:25.880
<v Speaker 34>the engine? Do I get a new used car?

2200
01:50:27.119 --> 01:50:27.439
<v Speaker 9>Well?

2201
01:50:28.479 --> 01:50:32.560
<v Speaker 6>Do your Let's have Kevin analyze this. Kevin, what do

2202
01:50:32.640 --> 01:50:33.000
<v Speaker 6>you think?

2203
01:50:33.600 --> 01:50:33.760
<v Speaker 1>Well?

2204
01:50:34.199 --> 01:50:36.199
<v Speaker 7>How much do you love the car? I mean, that's

2205
01:50:36.199 --> 01:50:36.920
<v Speaker 7>where you got to start.

2206
01:50:37.159 --> 01:50:40.199
<v Speaker 16>I like the car a lot. It's in good condition.

2207
01:50:41.359 --> 01:50:45.000
<v Speaker 34>And once again, you know, out the door on nine

2208
01:50:45.640 --> 01:50:50.039
<v Speaker 34>fifty six dollars, if I get a Reman engine with

2209
01:50:50.159 --> 01:50:51.600
<v Speaker 34>a four year warranty.

2210
01:50:51.279 --> 01:50:52.359
<v Speaker 9>Is in that V six?

2211
01:50:52.560 --> 01:50:52.760
<v Speaker 19>Yeah?

2212
01:50:52.880 --> 01:50:54.720
<v Speaker 7>No, but you were kicking it around pretty hard at

2213
01:50:54.720 --> 01:50:57.199
<v Speaker 7>ten or eleven, so nine why wouldn't you just jump

2214
01:50:57.199 --> 01:50:57.439
<v Speaker 7>on it?

2215
01:50:59.039 --> 01:50:59.239
<v Speaker 19>Yeah?

2216
01:50:59.359 --> 01:51:03.239
<v Speaker 34>And that's why I wanted your your you guys's professional

2217
01:51:03.279 --> 01:51:05.199
<v Speaker 34>opinion and.

2218
01:51:05.319 --> 01:51:06.520
<v Speaker 9>Being that tonalie that.

2219
01:51:08.119 --> 01:51:08.439
<v Speaker 19>Loaded.

2220
01:51:09.840 --> 01:51:12.920
<v Speaker 9>Yes, and as you indicated.

2221
01:51:12.439 --> 01:51:14.680
<v Speaker 8>You you really loved it. You really loved it.

2222
01:51:16.359 --> 01:51:16.760
<v Speaker 3>Yeah.

2223
01:51:16.800 --> 01:51:18.920
<v Speaker 16>So no, no, thank you. That is perfect.

2224
01:51:18.960 --> 01:51:19.359
<v Speaker 19>Thank you.

2225
01:51:20.079 --> 01:51:20.279
<v Speaker 24>Yeah.

2226
01:51:20.399 --> 01:51:22.640
<v Speaker 6>Now listen, I hope things go well for you. A

2227
01:51:22.680 --> 01:51:25.720
<v Speaker 6>lot of times, you know, people, uh they you know,

2228
01:51:25.760 --> 01:51:28.119
<v Speaker 6>they spend money on an older car, but you know,

2229
01:51:28.239 --> 01:51:31.439
<v Speaker 6>but look at those GMCs will go a long way, uh,

2230
01:51:31.600 --> 01:51:34.640
<v Speaker 6>especially with a new engine. So thanks for calling back, Greg,

2231
01:51:34.720 --> 01:51:36.760
<v Speaker 6>letting us know three all three seven to one three

2232
01:51:36.880 --> 01:51:37.640
<v Speaker 6>talks seven one.

2233
01:51:37.560 --> 01:51:38.600
<v Speaker 9>Three, eight, two five five.

2234
01:51:39.039 --> 01:51:42.640
<v Speaker 6>You know, Kevin put it succinctly last hour of the

2235
01:51:42.640 --> 01:51:46.159
<v Speaker 6>hour before saying, you take the car what you have

2236
01:51:46.960 --> 01:51:50.000
<v Speaker 6>and add to it what you're expecting to put into it,

2237
01:51:50.479 --> 01:51:53.159
<v Speaker 6>and then you have a total price even if you're

2238
01:51:53.199 --> 01:51:57.920
<v Speaker 6>buried in that car, if what you're investing is less

2239
01:51:57.960 --> 01:52:00.199
<v Speaker 6>than it would be if you bought another car or

2240
01:52:00.239 --> 01:52:03.199
<v Speaker 6>the same and you're just buying someone else's problems. Again,

2241
01:52:03.920 --> 01:52:07.920
<v Speaker 6>you have something you know. Now it doesn't always make sense,

2242
01:52:08.239 --> 01:52:11.840
<v Speaker 6>because Mark pointed out, well, then what happens with this

2243
01:52:12.039 --> 01:52:14.640
<v Speaker 6>or that? And you can be buried to where it

2244
01:52:14.680 --> 01:52:17.720
<v Speaker 6>makes no sense where So what you do is you

2245
01:52:17.840 --> 01:52:21.079
<v Speaker 6>take the money it will take to fix the used

2246
01:52:21.079 --> 01:52:21.760
<v Speaker 6>car that you have.

2247
01:52:21.880 --> 01:52:24.279
<v Speaker 9>Now you got to assume the used car you have.

2248
01:52:25.039 --> 01:52:28.560
<v Speaker 6>Is a great body, great tranny, or that the future

2249
01:52:28.560 --> 01:52:29.439
<v Speaker 6>money will be worth it.

2250
01:52:29.479 --> 01:52:30.600
<v Speaker 9>You're going to keep it.

2251
01:52:30.920 --> 01:52:34.520
<v Speaker 6>And then you compare the money you're going to invest

2252
01:52:34.960 --> 01:52:37.920
<v Speaker 6>to what that money would buy you on the used market.

2253
01:52:38.720 --> 01:52:40.920
<v Speaker 6>And I think the point you were making, Kevin is

2254
01:52:41.479 --> 01:52:44.359
<v Speaker 6>why not put ten grand in a good car.

2255
01:52:44.199 --> 01:52:44.960
<v Speaker 8>That you love?

2256
01:52:46.840 --> 01:52:50.039
<v Speaker 6>Yeah, because if you go out and buy another car

2257
01:52:50.960 --> 01:52:53.239
<v Speaker 6>for ten grand, what are you going to get for it.

2258
01:52:53.359 --> 01:52:54.520
<v Speaker 7>You don't know till you get it.

2259
01:52:55.159 --> 01:52:56.439
<v Speaker 9>Yeah, and with.

2260
01:52:56.520 --> 01:52:59.520
<v Speaker 6>That ten and now this is especially so by I

2261
01:52:59.520 --> 01:53:04.560
<v Speaker 6>should caution when we are talking about engines and doing

2262
01:53:04.600 --> 01:53:06.840
<v Speaker 6>them the right way. I don't think I put ten

2263
01:53:06.920 --> 01:53:09.720
<v Speaker 6>grand into I don't know whatever.

2264
01:53:10.159 --> 01:53:11.680
<v Speaker 8>You know the whole front end.

2265
01:53:12.159 --> 01:53:12.760
<v Speaker 9>You know what I mean?

2266
01:53:12.760 --> 01:53:14.880
<v Speaker 8>If you have an old engine.

2267
01:53:14.319 --> 01:53:16.239
<v Speaker 6>You got it, you got In other words, we're talking

2268
01:53:16.239 --> 01:53:21.359
<v Speaker 6>about engines and trannies. Those two items are the biggest items. Yes,

2269
01:53:21.600 --> 01:53:24.159
<v Speaker 6>and those two items are the ones where you consider

2270
01:53:24.600 --> 01:53:27.279
<v Speaker 6>should I invest or should I do a used carp

2271
01:53:27.319 --> 01:53:31.399
<v Speaker 6>But yeah, and a lot of people love what they have.

2272
01:53:32.560 --> 01:53:32.680
<v Speaker 1>Uh.

2273
01:53:32.880 --> 01:53:35.760
<v Speaker 6>I've never kept a car long longer than I mean

2274
01:53:35.800 --> 01:53:39.600
<v Speaker 6>I wanted to. I've always wanted to, and I never did.

2275
01:53:40.039 --> 01:53:41.960
<v Speaker 6>I always tell myself I want to.

2276
01:53:43.640 --> 01:53:44.159
<v Speaker 9>Anyway.

2277
01:53:45.079 --> 01:53:47.680
<v Speaker 6>Now, let's do our follow up with uh uh, let's

2278
01:53:47.680 --> 01:53:50.039
<v Speaker 6>see I. Oh, no, we don't have another FOB. I

2279
01:53:50.079 --> 01:53:53.319
<v Speaker 6>thought I thought I had Bo. You didn't have any

2280
01:53:53.359 --> 01:53:53.960
<v Speaker 6>follow ups?

2281
01:53:54.000 --> 01:53:54.640
<v Speaker 9>Did you did?

2282
01:53:54.680 --> 01:53:54.760
<v Speaker 19>Bo?

2283
01:53:54.920 --> 01:53:55.359
<v Speaker 9>Le Vers?

2284
01:53:55.399 --> 01:53:56.800
<v Speaker 6>He's still next to you suits.

2285
01:53:56.720 --> 01:53:58.760
<v Speaker 9>I'm still here, Tom, but BO did?

2286
01:53:58.840 --> 01:54:00.960
<v Speaker 6>Didn't we put you on some earlier today?

2287
01:54:00.960 --> 01:54:01.680
<v Speaker 9>I thought I did?

2288
01:54:02.159 --> 01:54:03.479
<v Speaker 7>I think Kelly handled it?

2289
01:54:03.479 --> 01:54:06.600
<v Speaker 8>It was the dealership that's right, that's right, okay.

2290
01:54:07.600 --> 01:54:11.000
<v Speaker 6>So in any case, Kevin, I have a text for you,

2291
01:54:11.119 --> 01:54:16.720
<v Speaker 6>let me find it here. Speaking about buying used cars, that.

2292
01:54:16.800 --> 01:54:19.039
<v Speaker 8>Check up I win. We get a lot of questions

2293
01:54:19.039 --> 01:54:20.359
<v Speaker 8>about that checkup.

2294
01:54:20.199 --> 01:54:21.119
<v Speaker 9>For one twenty.

2295
01:54:21.560 --> 01:54:23.720
<v Speaker 6>What do you do as far as the transmission goes

2296
01:54:23.800 --> 01:54:26.680
<v Speaker 6>Kevin for a pre buy inspection.

2297
01:54:26.920 --> 01:54:29.239
<v Speaker 7>Well, basically, all you can do with the transmission is

2298
01:54:29.239 --> 01:54:31.520
<v Speaker 7>pull code, see if there's any history of any codes,

2299
01:54:32.039 --> 01:54:34.560
<v Speaker 7>get a fluid sample, see if there's any you know,

2300
01:54:34.680 --> 01:54:38.199
<v Speaker 7>major debris in the in the Yeah, the transmission and

2301
01:54:38.279 --> 01:54:41.159
<v Speaker 7>a test drive. I mean, an experienced mechanic can feel

2302
01:54:41.640 --> 01:54:44.760
<v Speaker 7>things that are not right, you know, But as far

2303
01:54:44.800 --> 01:54:47.880
<v Speaker 7>as a deep dive in the transmission, there's nothing you

2304
01:54:47.920 --> 01:54:48.760
<v Speaker 7>can really do for.

2305
01:54:48.760 --> 01:54:53.159
<v Speaker 6>That, okay, So basically there were you know. So basically you.

2306
01:54:53.680 --> 01:54:56.119
<v Speaker 8>Just give it an educated guest based on the fluids and.

2307
01:54:56.119 --> 01:54:58.800
<v Speaker 7>All fluids and the electronics, if there's codes being sad

2308
01:54:58.920 --> 01:55:00.960
<v Speaker 7>or anything, any history of codes.

2309
01:55:00.920 --> 01:55:02.119
<v Speaker 6>And then the mileage itself.

2310
01:55:02.199 --> 01:55:04.199
<v Speaker 7>Right, exactly, There's a lot that goes in it, but

2311
01:55:04.239 --> 01:55:06.840
<v Speaker 7>the main thing is having a qualified technician drive it.

2312
01:55:07.560 --> 01:55:10.560
<v Speaker 7>He can tell what the transmission's doing and not doing.

2313
01:55:11.159 --> 01:55:14.960
<v Speaker 6>All right, So Mark, you want to talk about a

2314
01:55:15.000 --> 01:55:16.840
<v Speaker 6>bike car wreck.

2315
01:55:17.359 --> 01:55:18.920
<v Speaker 8>You're a cyclist. What happened?

2316
01:55:18.960 --> 01:55:19.239
<v Speaker 9>Mark?

2317
01:55:20.279 --> 01:55:26.359
<v Speaker 35>Yeah, it was Sunday, August twenty fifth. I was just

2318
01:55:26.760 --> 01:55:29.720
<v Speaker 35>I'm not here in Strasburg and I was just riding

2319
01:55:29.760 --> 01:55:32.039
<v Speaker 35>my bike down to the post off to get my mail.

2320
01:55:32.520 --> 01:55:35.840
<v Speaker 35>I thought I'd throwing a few more blocks. So I

2321
01:55:35.880 --> 01:55:42.920
<v Speaker 35>was riding east on Cofax and I remember a white

2322
01:55:43.039 --> 01:55:46.399
<v Speaker 35>truck passing me. And the next thing I remember, I

2323
01:55:46.439 --> 01:55:48.439
<v Speaker 35>was being wheeled into an ambulance.

2324
01:55:48.720 --> 01:55:51.159
<v Speaker 8>Oh my god, So you went out completely?

2325
01:55:51.399 --> 01:55:53.680
<v Speaker 35>Oh yeah, Now was this a hit?

2326
01:55:53.760 --> 01:55:54.239
<v Speaker 6>And runner?

2327
01:55:54.319 --> 01:55:55.479
<v Speaker 9>Did the guy stick around?

2328
01:55:55.760 --> 01:56:00.119
<v Speaker 35>Well, he was pulling two trailers, and it was the

2329
01:56:00.159 --> 01:56:03.159
<v Speaker 35>second trailer was really wide, I guess, and that's what

2330
01:56:03.279 --> 01:56:07.399
<v Speaker 35>caught me. So he eventually turned around I heard. So

2331
01:56:07.439 --> 01:56:11.640
<v Speaker 35>I see this is all hearsay now because I was out,

2332
01:56:13.079 --> 01:56:19.000
<v Speaker 35>so I didn't really have troub any any chance to

2333
01:56:19.079 --> 01:56:22.279
<v Speaker 35>defend myself by what happened. They just take took me

2334
01:56:22.359 --> 01:56:25.880
<v Speaker 35>right straight to you see health trauma center.

2335
01:56:26.039 --> 01:56:27.760
<v Speaker 9>So you woke up in the ambulance.

2336
01:56:28.600 --> 01:56:30.840
<v Speaker 35>I was just being wheeled into the ambulance and that's

2337
01:56:30.880 --> 01:56:31.600
<v Speaker 35>when I woke up.

2338
01:56:32.000 --> 01:56:34.159
<v Speaker 6>Let me ask you something, is that a creepy feeling

2339
01:56:34.239 --> 01:56:36.119
<v Speaker 6>or what I mean, I've heard of people blackie.

2340
01:56:37.039 --> 01:56:41.479
<v Speaker 35>I had no idea. All I knew was my back.

2341
01:56:41.600 --> 01:56:44.319
<v Speaker 35>I just said the guy said how are you, and

2342
01:56:44.319 --> 01:56:47.239
<v Speaker 35>to say, oh, my back hurts.

2343
01:56:46.680 --> 01:56:47.800
<v Speaker 9>And how are you?

2344
01:56:47.840 --> 01:56:48.039
<v Speaker 6>Now?

2345
01:56:48.079 --> 01:56:51.439
<v Speaker 35>By the way, well I got four busted ribs on

2346
01:56:51.479 --> 01:56:56.039
<v Speaker 35>our white side and they're slowly healing. But for you know,

2347
01:56:56.119 --> 01:56:57.800
<v Speaker 35>for a couple of weeks here I was in just

2348
01:56:57.840 --> 01:57:03.920
<v Speaker 35>a whole bunch pain, you know. So anyway, okay, so

2349
01:57:04.000 --> 01:57:07.279
<v Speaker 35>what is your question? Yeah, well, I'm just kind of

2350
01:57:07.359 --> 01:57:09.720
<v Speaker 35>tangled up in your rockets for your rock.

2351
01:57:09.680 --> 01:57:11.720
<v Speaker 8>Did they tell what did they get the driver?

2352
01:57:12.760 --> 01:57:13.119
<v Speaker 19>Uh?

2353
01:57:13.239 --> 01:57:15.439
<v Speaker 35>Yeah, but I have no idea who he is?

2354
01:57:15.520 --> 01:57:17.880
<v Speaker 6>Wait wait wait wait wait wait? How do you know they.

2355
01:57:17.800 --> 01:57:25.319
<v Speaker 35>Got him Adams County? Okay, it's uh, since highway since

2356
01:57:25.439 --> 01:57:30.239
<v Speaker 35>Colfax is Highway forty in Colorado State Patrol, that's their jurisdiction.

2357
01:57:30.680 --> 01:57:36.000
<v Speaker 35>But somebody one of the Adams County Uh, Adams County, Yeah,

2358
01:57:36.039 --> 01:57:40.000
<v Speaker 35>that's right, one of the Adams County deputy told a

2359
01:57:40.039 --> 01:57:45.920
<v Speaker 35>friend of mine that it was that, that it was me.

2360
01:57:46.840 --> 01:57:48.319
<v Speaker 35>But I'm still wad wait.

2361
01:57:48.159 --> 01:57:51.239
<v Speaker 6>Wait wait wait wait wait yeah, I'm totally confused.

2362
01:57:51.279 --> 01:57:55.039
<v Speaker 8>Wait wait wait, just wait, when did.

2363
01:57:54.880 --> 01:57:55.600
<v Speaker 9>You learn all of this.

2364
01:57:55.720 --> 01:57:58.079
<v Speaker 6>So you get out of the hospital, How did you

2365
01:57:58.159 --> 01:58:00.520
<v Speaker 6>even did the deputies come to talk to you? How

2366
01:58:00.520 --> 01:58:03.720
<v Speaker 6>did you first learn they even had a report?

2367
01:58:04.720 --> 01:58:07.800
<v Speaker 35>Well, there's there's not a report yet. That's the problem.

2368
01:58:07.920 --> 01:58:12.239
<v Speaker 6>Okay, tell me then, what did you learn and when

2369
01:58:12.399 --> 01:58:13.680
<v Speaker 6>did you learn it?

2370
01:58:14.079 --> 01:58:16.880
<v Speaker 35>When I got out of the hospital, a friend of

2371
01:58:16.920 --> 01:58:20.479
<v Speaker 35>mine who knows a couple of the deputies, he told

2372
01:58:20.479 --> 01:58:20.840
<v Speaker 35>me this.

2373
01:58:21.279 --> 01:58:22.439
<v Speaker 8>What did he tell you?

2374
01:58:22.880 --> 01:58:31.840
<v Speaker 35>He told me basically that I was whacked out, you know,

2375
01:58:33.520 --> 01:58:37.479
<v Speaker 35>and he uh, okay, So the deputies gave him my

2376
01:58:37.680 --> 01:58:40.840
<v Speaker 35>bike to Keith because my bike was my bike's.

2377
01:58:40.600 --> 01:58:44.000
<v Speaker 8>Kind of the deputies gave your friend your bike.

2378
01:58:44.680 --> 01:58:46.840
<v Speaker 35>Okay, he knew he knew a couple of the deputies.

2379
01:58:46.920 --> 01:58:50.159
<v Speaker 6>Okay, but here's what I don't understand. Did someone call

2380
01:58:50.239 --> 01:58:53.640
<v Speaker 6>the deputies? Did they happen upon you? Did the driver call?

2381
01:58:54.039 --> 01:58:58.239
<v Speaker 35>I mean, what's I don't know? Oh, there was oh yeah, somebody,

2382
01:58:58.680 --> 01:59:01.680
<v Speaker 35>Oh somebody saw the accident and they called nine one one.

2383
01:59:02.199 --> 01:59:05.840
<v Speaker 9>Okay, So Adams County was called to the scene.

2384
01:59:06.600 --> 01:59:09.359
<v Speaker 35>Either at yeah, both Adams on. Adams County was called

2385
01:59:09.359 --> 01:59:12.399
<v Speaker 35>to the scene, and since it was on colfax, they

2386
01:59:12.479 --> 01:59:16.279
<v Speaker 35>had to call Colorado State Patrol okay and who?

2387
01:59:16.520 --> 01:59:19.760
<v Speaker 6>Okay, So, Adam, hold on, A friend told you that

2388
01:59:19.880 --> 01:59:25.920
<v Speaker 6>Adams County Sheriffs and state patrol were called to the scene. Okay, okay,

2389
01:59:26.399 --> 01:59:30.920
<v Speaker 6>Now they went to the scene. Did your friend say

2390
01:59:31.359 --> 01:59:33.720
<v Speaker 6>they found the driver?

2391
01:59:36.399 --> 01:59:39.560
<v Speaker 35>I don't know. I don't know.

2392
01:59:41.000 --> 01:59:42.479
<v Speaker 3>What do well?

2393
01:59:42.600 --> 01:59:46.159
<v Speaker 6>Okay, what do you he?

2394
01:59:47.319 --> 01:59:51.520
<v Speaker 35>Someone told him that the driver, since he had two

2395
01:59:51.560 --> 01:59:53.680
<v Speaker 35>trailers and he was going to turn back, you had

2396
01:59:53.720 --> 01:59:56.239
<v Speaker 35>to go way down the road to find a turnaround place.

2397
01:59:57.520 --> 02:00:00.119
<v Speaker 19>Who I don't.

2398
02:00:00.079 --> 02:00:04.920
<v Speaker 6>Oh, then how does your friend even know this?

2399
02:00:08.800 --> 02:00:10.199
<v Speaker 9>Listen? May I ask something?

2400
02:00:10.239 --> 02:00:10.479
<v Speaker 6>Mark?

2401
02:00:10.520 --> 02:00:12.039
<v Speaker 9>Did you suffer a head injury?

2402
02:00:13.640 --> 02:00:15.479
<v Speaker 35>Actually? No, my head was fine.

2403
02:00:15.800 --> 02:00:18.600
<v Speaker 6>So you're not having trouble processing my questions because it's

2404
02:00:18.720 --> 02:00:19.319
<v Speaker 6>very simple.

2405
02:00:19.600 --> 02:00:21.520
<v Speaker 9>I don't mean to make fun of you. I'm asking this.

2406
02:00:22.199 --> 02:00:26.399
<v Speaker 6>Your friend said this driver had to go down and

2407
02:00:26.520 --> 02:00:27.760
<v Speaker 6>turn around and come back.

2408
02:00:28.079 --> 02:00:30.920
<v Speaker 8>How does your friend know.

2409
02:00:31.560 --> 02:00:35.119
<v Speaker 35>This, Well, he knows a couple of deputies.

2410
02:00:35.359 --> 02:00:38.319
<v Speaker 8>The deputies call them. Did you call the deputies?

2411
02:00:38.640 --> 02:00:40.479
<v Speaker 6>Did you call the Sheriff's department?

2412
02:00:41.119 --> 02:00:43.000
<v Speaker 35>I couldn't call anybody. I was out.

2413
02:00:43.239 --> 02:00:45.239
<v Speaker 6>I'm talking about.

2414
02:00:44.920 --> 02:00:48.600
<v Speaker 35>Now, Oh yeah, well they.

2415
02:00:48.319 --> 02:00:50.319
<v Speaker 6>Okay, just hold on, I got to take a break.

2416
02:00:50.359 --> 02:00:52.880
<v Speaker 6>I'm getting old. I'm getting old. Right now, because I'm

2417
02:00:52.920 --> 02:00:56.119
<v Speaker 6>trying to figure out. If I were you, I'd be

2418
02:00:56.279 --> 02:00:59.840
<v Speaker 6>at the state patrol or at the office saying I

2419
02:01:00.119 --> 02:01:04.279
<v Speaker 6>need details on this accident on such and touch a date.

2420
02:01:04.560 --> 02:01:06.319
<v Speaker 8>Here are the name of the deputies that.

2421
02:01:06.319 --> 02:01:10.520
<v Speaker 6>Were there period. Why aren't you doing that? More of

2422
02:01:10.560 --> 02:01:14.039
<v Speaker 6>this coming up? Kevincalkin shared in autotech dot com. Thanks

2423
02:01:14.039 --> 02:01:16.279
<v Speaker 6>for being here. I know we had plenty of deputy

2424
02:01:16.359 --> 02:01:17.199
<v Speaker 6>updates you didn't get.

2425
02:01:17.079 --> 02:01:19.079
<v Speaker 9>Too, but hey, don't we have another hour? Brother?

2426
02:01:19.680 --> 02:01:27.199
<v Speaker 6>Oh my god, Oh my god, go with a sure

2427
02:01:27.279 --> 02:01:30.720
<v Speaker 6>thing Denver's best roofer Excel roofing dot com. You don't

2428
02:01:30.760 --> 02:01:36.760
<v Speaker 6>pay a cent until you're contenth time for an insurance

2429
02:01:36.880 --> 02:01:41.000
<v Speaker 6>checkup free, no obligation. In comparison, call Compass Insurance paying

2430
02:01:41.000 --> 02:01:44.039
<v Speaker 6>too much your coverage at dozens of insurance companies find

2431
02:01:44.079 --> 02:01:46.439
<v Speaker 6>out now three oh three seven seven to one help.

2432
02:01:46.600 --> 02:01:49.239
<v Speaker 6>You'll think you're his only customer when you choose Frank

2433
02:01:49.279 --> 02:01:51.720
<v Speaker 6>durand the real estate Man dot com to list your

2434
02:01:51.760 --> 02:01:54.880
<v Speaker 6>home with Remax Alliance three oh three nine two zero

2435
02:01:55.039 --> 02:02:04.359
<v Speaker 6>sixteen twenty two. Tom Marchino, who you're troubleshooter? Welcome to

2436
02:02:04.399 --> 02:02:06.279
<v Speaker 6>the show. Are we still on? Guys?

2437
02:02:06.359 --> 02:02:10.560
<v Speaker 9>Is the show area anyway, Tom, Now, so.

2438
02:02:10.600 --> 02:02:17.520
<v Speaker 6>Listen, So Mark, basically you need details about this accident.

2439
02:02:17.560 --> 02:02:19.199
<v Speaker 9>I mean you want someone.

2440
02:02:18.920 --> 02:02:19.520
<v Speaker 8>To go after.

2441
02:02:20.399 --> 02:02:25.640
<v Speaker 6>When did this exactly happen? It was August twenty fifth,

2442
02:02:25.680 --> 02:02:28.840
<v Speaker 6>you said, okay, but this is too long. They still

2443
02:02:28.920 --> 02:02:30.680
<v Speaker 6>don't have an accident report.

2444
02:02:31.159 --> 02:02:31.239
<v Speaker 10>No.

2445
02:02:31.479 --> 02:02:36.960
<v Speaker 35>I I've been contacting them. I gave them an email address.

2446
02:02:38.079 --> 02:02:38.439
<v Speaker 31>You see.

2447
02:02:38.560 --> 02:02:42.680
<v Speaker 35>They okay, you see, Hell has sent me some into that.

2448
02:02:42.720 --> 02:02:46.399
<v Speaker 35>They want all the intel I can get on mine,

2449
02:02:47.079 --> 02:02:50.000
<v Speaker 35>my insurance and the other driver's insurance. So I'm still

2450
02:02:50.039 --> 02:02:51.520
<v Speaker 35>waiting on this car.

2451
02:02:51.640 --> 02:02:51.920
<v Speaker 3>Okay.

2452
02:02:51.960 --> 02:02:53.199
<v Speaker 9>I want to get John Fuller on.

2453
02:02:53.279 --> 02:02:55.960
<v Speaker 6>Hold on a second, just hold on, let's please before

2454
02:02:55.960 --> 02:02:57.720
<v Speaker 6>the end of the show, get John Fuller, see if

2455
02:02:57.720 --> 02:02:58.800
<v Speaker 6>he can talk to us right now?

2456
02:02:58.840 --> 02:03:01.079
<v Speaker 8>Hold on, Mark, what's going on with you?

2457
02:03:01.199 --> 02:03:02.840
<v Speaker 6>Katie?

2458
02:03:03.319 --> 02:03:03.479
<v Speaker 3>Hi?

2459
02:03:03.640 --> 02:03:03.960
<v Speaker 15>Tom?

2460
02:03:04.079 --> 02:03:09.119
<v Speaker 10>Yeah, they called me back. There's top tier moving company

2461
02:03:09.920 --> 02:03:15.159
<v Speaker 10>and they promised a full refund four thousand, ninety eight Gallary.

2462
02:03:15.359 --> 02:03:15.760
<v Speaker 8>Now, wait a.

2463
02:03:15.760 --> 02:03:17.159
<v Speaker 9>Minute, have you talked to us?

2464
02:03:17.680 --> 02:03:18.960
<v Speaker 8>Have you talked to us before?

2465
02:03:20.640 --> 02:03:20.880
<v Speaker 25>Never?

2466
02:03:21.399 --> 02:03:21.520
<v Speaker 1>Oh?

2467
02:03:21.600 --> 02:03:24.880
<v Speaker 6>Okay, you you started as if we were already talking. Okay,

2468
02:03:25.119 --> 02:03:28.399
<v Speaker 6>So Katie, you had a bad mover, and why would

2469
02:03:28.399 --> 02:03:31.000
<v Speaker 6>they be refunding money? Tell me about your did they

2470
02:03:31.039 --> 02:03:33.199
<v Speaker 6>ever move you.

2471
02:03:33.199 --> 02:03:37.000
<v Speaker 10>No, they never moved me. This I could if I can't,

2472
02:03:37.000 --> 02:03:40.119
<v Speaker 10>sol did it was a deposit four thousand and ninety eight.

2473
02:03:40.199 --> 02:03:43.000
<v Speaker 6>Gal, you gave them, You gave them a deposit.

2474
02:03:44.479 --> 02:03:46.000
<v Speaker 9>Yes, when did you do.

2475
02:03:45.960 --> 02:03:46.680
<v Speaker 8>This, Katie?

2476
02:03:47.680 --> 02:03:49.119
<v Speaker 10>July twenty twenty four.

2477
02:03:50.039 --> 02:03:53.840
<v Speaker 6>You paid a deposit, a four thousand dollars deposit roughly

2478
02:03:55.039 --> 02:03:55.560
<v Speaker 6>in July.

2479
02:03:56.119 --> 02:03:58.479
<v Speaker 8>Okay, in July to move where.

2480
02:04:00.159 --> 02:04:04.640
<v Speaker 10>He moved from Crossfield, Tennessee to Portland Park, Colorado.

2481
02:04:05.279 --> 02:04:08.920
<v Speaker 6>From Tennessee to Colorado. Okay, Now where did you find

2482
02:04:08.960 --> 02:04:09.359
<v Speaker 6>the mover?

2483
02:04:11.880 --> 02:04:14.000
<v Speaker 10>It was just on the internet. I was just trying

2484
02:04:14.039 --> 02:04:22.000
<v Speaker 10>to get Okay, and what's their name, top Tare Moving Group, LLC?

2485
02:04:22.479 --> 02:04:23.680
<v Speaker 9>And where they located?

2486
02:04:24.039 --> 02:04:24.520
<v Speaker 8>Florida?

2487
02:04:24.600 --> 02:04:26.119
<v Speaker 10>Right, I think that Florida.

2488
02:04:26.239 --> 02:04:26.439
<v Speaker 19>Yep.

2489
02:04:26.880 --> 02:04:29.079
<v Speaker 9>Yeah, you're not going to get your money.

2490
02:04:30.840 --> 02:04:32.199
<v Speaker 12>That's what the attorney said.

2491
02:04:32.960 --> 02:04:34.319
<v Speaker 9>What attorney?

2492
02:04:35.079 --> 02:04:37.560
<v Speaker 10>I talked to an attorney that was a friend.

2493
02:04:37.279 --> 02:04:41.319
<v Speaker 29>Of my neighbors way back and Crossow.

2494
02:04:42.199 --> 02:04:45.560
<v Speaker 6>I'm just saying, Katie, I'd like to help you, but

2495
02:04:45.720 --> 02:04:50.840
<v Speaker 6>it's likely these people are like cockroaches. They come and go,

2496
02:04:51.680 --> 02:04:54.840
<v Speaker 6>and they're all in Florida. And you went to the

2497
02:04:54.880 --> 02:04:59.000
<v Speaker 6>internet and you got suckered and you paid a deposit

2498
02:04:59.199 --> 02:05:00.319
<v Speaker 6>and they never showed it up.

2499
02:05:00.359 --> 02:05:00.840
<v Speaker 9>Is that right?

2500
02:05:02.279 --> 02:05:05.199
<v Speaker 10>Well, I tried to cancel it. They sent me an

2501
02:05:05.319 --> 02:05:09.159
<v Speaker 10>email that said that I could cancel it and get

2502
02:05:09.159 --> 02:05:12.159
<v Speaker 10>a full refund as long as I canceled it a

2503
02:05:12.159 --> 02:05:14.600
<v Speaker 10>week before the move. I didn't even have a house yet.

2504
02:05:15.159 --> 02:05:17.560
<v Speaker 10>I was just trying to get an estimate.

2505
02:05:18.479 --> 02:05:21.399
<v Speaker 6>Yeah, I know, And they said, I know what they said.

2506
02:05:21.760 --> 02:05:24.920
<v Speaker 6>They said. Listen, they said, you have to pay us

2507
02:05:24.920 --> 02:05:25.560
<v Speaker 6>a deposit.

2508
02:05:25.640 --> 02:05:26.760
<v Speaker 8>We'll give you an estimate.

2509
02:05:26.760 --> 02:05:28.600
<v Speaker 6>If you decide not to go through with it, we're

2510
02:05:28.600 --> 02:05:36.199
<v Speaker 6>going to refund your money, right exactly. Yeah, veteran owned.

2511
02:05:36.279 --> 02:05:40.399
<v Speaker 10>We take care of widows and veterans, widows of veterans.

2512
02:05:40.439 --> 02:05:43.520
<v Speaker 10>My husband was a Marine Corps Vietnam veteran.

2513
02:05:44.000 --> 02:05:45.199
<v Speaker 9>God, this makes me sick.

2514
02:05:45.239 --> 02:05:47.920
<v Speaker 6>You know what? Who wants to take a stab at it?

2515
02:05:48.000 --> 02:05:50.600
<v Speaker 6>I want to still call them? Do you still have

2516
02:05:50.680 --> 02:05:51.159
<v Speaker 6>their number?

2517
02:05:52.680 --> 02:05:52.880
<v Speaker 3>Oh?

2518
02:05:52.960 --> 02:05:55.079
<v Speaker 10>Yeah, I got their number. I sent your team the

2519
02:05:55.159 --> 02:05:57.720
<v Speaker 10>email with their phone number and.

2520
02:06:00.119 --> 02:06:00.680
<v Speaker 8>Us forward down.

2521
02:06:00.720 --> 02:06:02.600
<v Speaker 21>You do it, Tom, I'll call him up.

2522
02:06:02.760 --> 02:06:02.880
<v Speaker 1>Bo.

2523
02:06:03.079 --> 02:06:04.439
<v Speaker 6>I want you to give him hell.

2524
02:06:05.119 --> 02:06:05.800
<v Speaker 21>I'm good at that.

2525
02:06:06.840 --> 02:06:10.479
<v Speaker 8>She was told she needed to make a deposit to

2526
02:06:10.520 --> 02:06:10.960
<v Speaker 8>get an.

2527
02:06:10.960 --> 02:06:19.279
<v Speaker 6>Estimate, right, okay, day just just I mean, I don't

2528
02:06:19.279 --> 02:06:22.359
<v Speaker 6>mind exaggerating a little. I mean, I mean that, and

2529
02:06:22.399 --> 02:06:24.720
<v Speaker 6>I mean, like you, people are going to jail.

2530
02:06:24.720 --> 02:06:25.680
<v Speaker 9>We're gonna make sure of it.

2531
02:06:25.840 --> 02:06:27.920
<v Speaker 6>And I mean, obviously we can't make sure of it,

2532
02:06:27.960 --> 02:06:28.800
<v Speaker 6>but we're gonna try.

2533
02:06:29.199 --> 02:06:29.560
<v Speaker 8>Uh.

2534
02:06:29.600 --> 02:06:32.079
<v Speaker 9>This is wrong and they're they're in Florida.

2535
02:06:32.760 --> 02:06:35.880
<v Speaker 6>God almighty, when will people learn about this?

2536
02:06:37.119 --> 02:06:38.159
<v Speaker 1>Oh?

2537
02:06:38.640 --> 02:06:40.279
<v Speaker 8>Okay, hold on, thank you.

2538
02:06:40.399 --> 02:06:40.560
<v Speaker 19>Bo.

2539
02:06:40.760 --> 02:06:42.399
<v Speaker 8>Bo's gonna take this information.

2540
02:06:42.520 --> 02:06:45.239
<v Speaker 6>Three oh three, seven to one, three eight to oh wait,

2541
02:06:45.439 --> 02:06:46.279
<v Speaker 6>John Fuller is on.

2542
02:06:46.560 --> 02:06:48.600
<v Speaker 9>Let me take him real quick, John, Thank you for

2543
02:06:48.600 --> 02:06:48.920
<v Speaker 9>being here.

2544
02:06:49.000 --> 02:06:49.199
<v Speaker 19>John.

2545
02:06:49.279 --> 02:06:51.880
<v Speaker 6>Listen, this guy's riding his bicycle down the street, down

2546
02:06:51.920 --> 02:06:55.960
<v Speaker 6>the road. Next thing he knows, next thing he knows,

2547
02:06:56.560 --> 02:06:59.840
<v Speaker 6>he's being put into an ambulance with massive injuries.

2548
02:07:00.399 --> 02:07:00.880
<v Speaker 19>Okay.

2549
02:07:01.439 --> 02:07:03.520
<v Speaker 8>This was in Uh, this.

2550
02:07:03.479 --> 02:07:04.720
<v Speaker 9>Was in August.

2551
02:07:04.800 --> 02:07:08.359
<v Speaker 6>Okay, at the end of August. His friend told him

2552
02:07:08.600 --> 02:07:11.960
<v Speaker 6>that Adams County Sheriff's Department and the State Patrol showed up,

2553
02:07:13.479 --> 02:07:15.800
<v Speaker 6>and his friend also told them.

2554
02:07:15.640 --> 02:07:17.000
<v Speaker 8>That they talked to the driver.

2555
02:07:18.119 --> 02:07:23.960
<v Speaker 6>Mark can get zero information from anyone at the State

2556
02:07:24.039 --> 02:07:28.880
<v Speaker 6>Patrol or the Sheriff's department. Okay, zero, They've done no report.

2557
02:07:29.279 --> 02:07:30.079
<v Speaker 6>What does he do?

2558
02:07:35.039 --> 02:07:40.640
<v Speaker 26>Was there an ambulance involved listening to the er right, Yes,

2559
02:07:42.960 --> 02:07:45.680
<v Speaker 26>there's got to be dispatch records. I mean you say

2560
02:07:45.800 --> 02:07:47.560
<v Speaker 26>there's nothing, but there's.

2561
02:07:47.159 --> 02:07:49.720
<v Speaker 6>No no, no no, and not about the hospital he

2562
02:07:49.840 --> 02:07:50.760
<v Speaker 6>wants to know about.

2563
02:07:50.880 --> 02:07:51.560
<v Speaker 3>No, no, no, I know.

2564
02:07:52.000 --> 02:07:55.520
<v Speaker 26>That's what I'm saying. There's got to be dispatch records

2565
02:07:55.520 --> 02:07:58.359
<v Speaker 26>to get the police to the scene. The ambulances just

2566
02:07:58.399 --> 02:08:01.399
<v Speaker 26>don't show up by themselves. Scoop somebody up and head

2567
02:08:01.399 --> 02:08:05.239
<v Speaker 26>down the road generally speaking their will, and a police

2568
02:08:05.279 --> 02:08:08.000
<v Speaker 26>presence at the scene, and they didn't get there by themselves,

2569
02:08:08.199 --> 02:08:11.079
<v Speaker 26>There'll be a dispatch record and you can go you know,

2570
02:08:11.199 --> 02:08:14.760
<v Speaker 26>you can go through either a foyer request or you know,

2571
02:08:14.880 --> 02:08:18.560
<v Speaker 26>contact them directly, and there will be some record of that.

2572
02:08:18.680 --> 02:08:19.720
<v Speaker 16>Deal man, May I.

2573
02:08:19.680 --> 02:08:20.920
<v Speaker 6>Ask something bold?

2574
02:08:21.079 --> 02:08:22.479
<v Speaker 9>May I ask something bolder?

2575
02:08:23.079 --> 02:08:27.239
<v Speaker 6>Mark was severely injured and he has no information. If

2576
02:08:27.279 --> 02:08:30.880
<v Speaker 6>he came into your office or called you, let's just say, randomly,

2577
02:08:31.119 --> 02:08:33.880
<v Speaker 6>and he told you this, would you is this something

2578
02:08:34.159 --> 02:08:36.640
<v Speaker 6>you would take on on speculation and try to.

2579
02:08:36.560 --> 02:08:38.560
<v Speaker 9>Find out the information to see if there's.

2580
02:08:38.359 --> 02:08:40.800
<v Speaker 6>Somebody to go after or would you have him do

2581
02:08:40.880 --> 02:08:41.479
<v Speaker 6>that first?

2582
02:08:42.119 --> 02:08:44.000
<v Speaker 26>No, we would be happy to do that work for

2583
02:08:44.119 --> 02:08:46.760
<v Speaker 26>And that's what we do, Tom, is investigate and figure

2584
02:08:46.800 --> 02:08:49.760
<v Speaker 26>these things out. Every single day as long as he

2585
02:08:49.880 --> 02:08:51.760
<v Speaker 26>wasn't at fault and he didn't get a ticket for

2586
02:08:51.880 --> 02:08:55.199
<v Speaker 26>his role in the accident, we are there to step

2587
02:08:55.279 --> 02:08:58.399
<v Speaker 26>in and take over and handle every single aspect of this.

2588
02:08:58.600 --> 02:09:03.319
<v Speaker 6>Hey, Mark, Mark, did you have you retained an attorney yet?

2589
02:09:04.119 --> 02:09:04.239
<v Speaker 19>No?

2590
02:09:04.319 --> 02:09:06.760
<v Speaker 35>I haven't, but I've been thinking about it.

2591
02:09:06.920 --> 02:09:08.600
<v Speaker 21>Okay, listen what I called you?

2592
02:09:09.079 --> 02:09:13.199
<v Speaker 6>Listen, Mark, John will never hold you to it unless

2593
02:09:13.239 --> 02:09:14.760
<v Speaker 6>you decide you talk to him.

2594
02:09:14.800 --> 02:09:17.119
<v Speaker 8>I want you need to talk to him.

2595
02:09:17.439 --> 02:09:20.600
<v Speaker 6>When he starts calling the state patrol and the police

2596
02:09:21.119 --> 02:09:25.000
<v Speaker 6>or the Adams County Sheriff's apartment, They're not going to

2597
02:09:25.479 --> 02:09:27.439
<v Speaker 6>give him the old soft shoe.

2598
02:09:27.840 --> 02:09:30.439
<v Speaker 35>Yeah, I did, okay, state number. I did get a

2599
02:09:30.479 --> 02:09:32.239
<v Speaker 35>case number, and I still have him been able to

2600
02:09:32.239 --> 02:09:32.600
<v Speaker 35>get it.

2601
02:09:32.960 --> 02:09:35.319
<v Speaker 6>All right. I want you to call John Fuller here's

2602
02:09:35.319 --> 02:09:39.039
<v Speaker 6>his number, seriously now and then and then we'll give

2603
02:09:39.159 --> 02:09:41.680
<v Speaker 6>him your number as well. Three oh three five nine

2604
02:09:41.720 --> 02:09:43.039
<v Speaker 6>seven forty five hundred.

2605
02:09:45.479 --> 02:09:48.199
<v Speaker 8>All right, hold on, Canina make sure he gets that.

2606
02:09:50.720 --> 02:09:54.000
<v Speaker 6>Go with a sure thing Denver's best rufer excel roofing

2607
02:09:54.079 --> 02:09:56.760
<v Speaker 6>dot com. You don't pay a cent until you're content.

2608
02:10:00.159 --> 02:10:03.279
<v Speaker 6>Time for an insurance checkup free, no obligation in comparison

2609
02:10:03.399 --> 02:10:07.000
<v Speaker 6>call Compass Insurance paying too much your coverage at dozens

2610
02:10:07.000 --> 02:10:09.720
<v Speaker 6>of insurance companies. Find out now three oh three seven

2611
02:10:09.760 --> 02:10:12.079
<v Speaker 6>to seven to one help. You'll think you're his only

2612
02:10:12.199 --> 02:10:14.640
<v Speaker 6>customer when you choose Frank durand the real estate man

2613
02:10:14.680 --> 02:10:18.159
<v Speaker 6>dot com to list your home with Remax Alliance three

2614
02:10:18.159 --> 02:10:22.840
<v Speaker 6>oh three nine two zero sixteen twenty two. All right,

2615
02:10:22.920 --> 02:10:25.000
<v Speaker 6>three oh three seven one three talk seven one three

2616
02:10:25.039 --> 02:10:30.640
<v Speaker 6>eight two five five Now Katie, listen, Katie?

2617
02:10:30.720 --> 02:10:31.640
<v Speaker 3>Uh?

2618
02:10:32.239 --> 02:10:35.279
<v Speaker 6>I want oh no, we put somebody on that, and

2619
02:10:35.640 --> 02:10:38.920
<v Speaker 6>I just want to say something. I've gotten several texts

2620
02:10:38.920 --> 02:10:42.159
<v Speaker 6>from this same from people who have been victimized by

2621
02:10:42.199 --> 02:10:43.039
<v Speaker 6>this same mover.

2622
02:10:43.600 --> 02:10:45.239
<v Speaker 8>So who should I pass it on to? Did we

2623
02:10:45.239 --> 02:10:45.840
<v Speaker 8>give this to bo?

2624
02:10:46.239 --> 02:10:46.319
<v Speaker 19>So?

2625
02:10:46.479 --> 02:10:46.600
<v Speaker 3>Bo?

2626
02:10:46.760 --> 02:10:48.840
<v Speaker 6>I'm gonna I'm gonna send you some other victims. But

2627
02:10:48.880 --> 02:10:51.560
<v Speaker 6>I want to concentrate on getting Katie her money back.

2628
02:10:51.800 --> 02:10:53.640
<v Speaker 8>Let's go to uh.

2629
02:10:54.199 --> 02:10:54.319
<v Speaker 19>Uh.

2630
02:10:54.800 --> 02:10:57.359
<v Speaker 6>Chris has an issue with his breaks on a two

2631
02:10:57.399 --> 02:11:00.640
<v Speaker 6>thousand and four uh two thousand five titan.

2632
02:11:00.760 --> 02:11:02.119
<v Speaker 8>Go ahead, what's going on?

2633
02:11:02.199 --> 02:11:02.399
<v Speaker 3>Man?

2634
02:11:03.319 --> 02:11:07.359
<v Speaker 19>Yeah? Tom, I've had I bought my truck brand new,

2635
02:11:07.600 --> 02:11:11.199
<v Speaker 19>and I've always had a problem with when I do

2636
02:11:11.319 --> 02:11:11.840
<v Speaker 19>a panic.

2637
02:11:11.960 --> 02:11:15.079
<v Speaker 6>Wait a minute, this is twenty this is twenty years later. Right,

2638
02:11:15.199 --> 02:11:17.119
<v Speaker 6>this is a new truck you book, right.

2639
02:11:17.439 --> 02:11:21.000
<v Speaker 19>Yeah, I bought it, but I've had the problem ever since. Okay,

2640
02:11:21.199 --> 02:11:24.479
<v Speaker 19>I bought it, and every time there's a panic type

2641
02:11:24.520 --> 02:11:29.159
<v Speaker 19>breaking situation, the breake goes all the way to the floorboard,

2642
02:11:29.479 --> 02:11:34.920
<v Speaker 19>like there's there's no more pressure on my pedal anymore.

2643
02:11:36.119 --> 02:11:40.520
<v Speaker 19>I'm just wondered if anybody knew anything about it. I have.

2644
02:11:41.399 --> 02:11:44.640
<v Speaker 6>I mean, this has been going on for twenty years

2645
02:11:45.359 --> 02:11:48.560
<v Speaker 6>or ten years, I'm sorry for ten years. No, no,

2646
02:11:48.600 --> 02:11:52.079
<v Speaker 6>it's no, I'm sorry, it's it is almost twenty doesn't stop.

2647
02:11:53.479 --> 02:11:57.560
<v Speaker 19>It does stop, but the pedal of the on the

2648
02:11:57.600 --> 02:12:01.560
<v Speaker 19>brake goes all the way to the floorboard. There wasn't any.

2649
02:12:01.439 --> 02:12:05.000
<v Speaker 7>Heaven, Kevin, youk have you done anything too? I mean,

2650
02:12:05.039 --> 02:12:07.600
<v Speaker 7>this was like it from day one or ten years

2651
02:12:07.600 --> 02:12:07.960
<v Speaker 7>into this.

2652
02:12:08.199 --> 02:12:13.880
<v Speaker 19>I mean, actually it's it started when I first bought

2653
02:12:13.920 --> 02:12:16.279
<v Speaker 19>the truck, and then then they had a recall on

2654
02:12:16.359 --> 02:12:20.520
<v Speaker 19>the brakes, which I have done, and it still continued.

2655
02:12:20.640 --> 02:12:23.159
<v Speaker 6>But as Mark asked, does it stop you even though

2656
02:12:23.159 --> 02:12:25.159
<v Speaker 6>it goes all the way to the floor, do you stop?

2657
02:12:25.279 --> 02:12:30.319
<v Speaker 19>It does stop, but it's not one of those break

2658
02:12:30.439 --> 02:12:35.279
<v Speaker 19>screeching type stops. It's just kind of like barely stops.

2659
02:12:35.439 --> 02:12:36.319
<v Speaker 9>Does it pulsate?

2660
02:12:38.119 --> 02:12:40.840
<v Speaker 19>No, it doesn't unless I let up on the thing

2661
02:12:40.920 --> 02:12:45.039
<v Speaker 19>and kind of hit it a couple of times when

2662
02:12:45.039 --> 02:12:46.279
<v Speaker 19>the pressure comes back on.

2663
02:12:47.960 --> 02:12:50.359
<v Speaker 7>Have you had brakes done to it since you've owned

2664
02:12:50.359 --> 02:12:52.319
<v Speaker 7>the car? And did that change anything?

2665
02:12:53.399 --> 02:12:56.760
<v Speaker 19>On the recall? They had a break issue when it

2666
02:12:56.840 --> 02:12:59.600
<v Speaker 19>was first kind of new, and I took it in

2667
02:12:59.680 --> 02:13:04.520
<v Speaker 19>and they fix that, but I still had that problem.

2668
02:13:04.560 --> 02:13:07.079
<v Speaker 7>But have you ever replaced the brake pads in between

2669
02:13:07.079 --> 02:13:07.800
<v Speaker 7>that and now.

2670
02:13:08.319 --> 02:13:09.560
<v Speaker 6>It's been twenty years?

2671
02:13:09.640 --> 02:13:11.600
<v Speaker 7>Well, I don't know. I'm just asking because they've been

2672
02:13:11.600 --> 02:13:13.760
<v Speaker 7>proved breaks in twenty years. That's why I'm asking.

2673
02:13:14.640 --> 02:13:17.359
<v Speaker 19>I have fifty seven thousand miles on a car.

2674
02:13:17.840 --> 02:13:20.039
<v Speaker 7>Right, so you haven't done any new breaks to it's.

2675
02:13:20.000 --> 02:13:24.159
<v Speaker 6>Fifty seven thousand miles in twenty years.

2676
02:13:24.840 --> 02:13:27.640
<v Speaker 19>Yes, sir. I don't get out of the house bunch anymore.

2677
02:13:28.720 --> 02:13:29.239
<v Speaker 6>Oh man?

2678
02:13:29.399 --> 02:13:30.039
<v Speaker 8>How old are you?

2679
02:13:30.079 --> 02:13:32.560
<v Speaker 19>By the way, I'm seventy four.

2680
02:13:32.880 --> 02:13:36.439
<v Speaker 6>Shut up, you're not and you don't get out of

2681
02:13:36.479 --> 02:13:36.920
<v Speaker 6>the house.

2682
02:13:37.880 --> 02:13:40.439
<v Speaker 19>Why I retired at fifty three?

2683
02:13:41.000 --> 02:13:41.840
<v Speaker 6>Oh man?

2684
02:13:42.800 --> 02:13:46.119
<v Speaker 19>Okay, so I'm at home most of the time.

2685
02:13:46.439 --> 02:13:50.640
<v Speaker 6>Okay, listen, listen, Kevin, can you would you be able

2686
02:13:50.640 --> 02:13:53.039
<v Speaker 6>to tell by driving this thing and taking it for

2687
02:13:53.119 --> 02:13:54.000
<v Speaker 6>a drive and all that.

2688
02:13:54.079 --> 02:13:56.039
<v Speaker 7>Well, yeah, we should be able to. But it seems

2689
02:13:56.039 --> 02:13:58.119
<v Speaker 7>to me this pedal fade, it just could be a

2690
02:13:58.199 --> 02:14:01.199
<v Speaker 7>quality issue in the brake pads. You know, upgrade the pads.

2691
02:14:00.880 --> 02:14:02.119
<v Speaker 6>To something else, Chris.

2692
02:14:02.159 --> 02:14:03.880
<v Speaker 9>It could be so many simple things.

2693
02:14:04.199 --> 02:14:04.439
<v Speaker 3>Chris.

2694
02:14:04.479 --> 02:14:06.359
<v Speaker 6>Where you located, even though you don't get out of

2695
02:14:06.399 --> 02:14:07.720
<v Speaker 6>the house much at seventy four?

2696
02:14:07.880 --> 02:14:10.840
<v Speaker 19>Your fart where you wad?

2697
02:14:12.159 --> 02:14:15.640
<v Speaker 6>Okay, go over to go man. You know he's at

2698
02:14:15.680 --> 02:14:18.359
<v Speaker 6>Colfax right west of Wadsworth Shared.

2699
02:14:18.199 --> 02:14:21.239
<v Speaker 9>And Auto Techular And every time you slam the brakes on.

2700
02:14:21.439 --> 02:14:23.479
<v Speaker 9>I mean, he's can duplicate this, right.

2701
02:14:24.520 --> 02:14:28.000
<v Speaker 19>It's got to be a panic. Like some kid walks.

2702
02:14:27.760 --> 02:14:28.760
<v Speaker 6>Up between the heart.

2703
02:14:28.800 --> 02:14:32.079
<v Speaker 19>It's called a heart break, a real heartbreak.

2704
02:14:34.119 --> 02:14:37.640
<v Speaker 6>Okay, you know what, Let let Kevin take a look

2705
02:14:37.640 --> 02:14:40.479
<v Speaker 6>at it, Kevin. Could it be something like a fluid

2706
02:14:40.520 --> 02:14:41.920
<v Speaker 6>prop you know, it.

2707
02:14:41.880 --> 02:14:44.239
<v Speaker 7>Could be a fluid flash. It could be you know,

2708
02:14:44.359 --> 02:14:45.960
<v Speaker 7>just better pads. I mean, it could be a lot

2709
02:14:45.960 --> 02:14:48.239
<v Speaker 7>of different, small, very minor things.

2710
02:14:48.560 --> 02:14:52.840
<v Speaker 19>I've had all my fluids changed twice in that time period.

2711
02:14:53.000 --> 02:14:56.560
<v Speaker 6>Okay, Well, Chris, listen, when it when you're when you're

2712
02:14:57.319 --> 02:14:59.439
<v Speaker 6>when you're seventy four. It's always a good idea to

2713
02:14:59.520 --> 02:15:04.239
<v Speaker 6>change your Lewitz brothers. Hey, we're gonna have Kevin. We're

2714
02:15:04.279 --> 02:15:05.239
<v Speaker 6>gonna have Kevin. Take care.

2715
02:15:05.239 --> 02:15:06.479
<v Speaker 9>You gotta go over there seriously.

2716
02:15:06.560 --> 02:15:08.760
<v Speaker 6>And it's three oh three, four five, five seventy two

2717
02:15:08.760 --> 02:15:12.119
<v Speaker 6>forty two or forty two seventy two. I'm sorry, it's yeah,

2718
02:15:12.159 --> 02:15:16.039
<v Speaker 6>three oh three. Don't make fun of me, guys. Three

2719
02:15:16.039 --> 02:15:18.960
<v Speaker 6>oh three, four five, five seventy two forty two. Got

2720
02:15:18.960 --> 02:15:25.079
<v Speaker 6>more coming right up? Go with a sure thing Denver's

2721
02:15:25.079 --> 02:15:28.000
<v Speaker 6>Best roofer Excel Roofing dot com. You don't pay a

2722
02:15:28.079 --> 02:15:34.199
<v Speaker 6>cent until you're content. Time for an insurance check up,

2723
02:15:34.279 --> 02:15:38.359
<v Speaker 6>free no obligation comparison call Compass Insurance paying too much

2724
02:15:38.479 --> 02:15:41.439
<v Speaker 6>your coverage at dozens of insurance companies find out now

2725
02:15:41.520 --> 02:15:43.800
<v Speaker 6>three oh three, seven to seven to one help. You'll

2726
02:15:43.800 --> 02:15:46.560
<v Speaker 6>think you're his only customer when you choose Frank Durand

2727
02:15:46.560 --> 02:15:49.000
<v Speaker 6>the real estate Man dot com to list your home

2728
02:15:49.239 --> 02:15:52.399
<v Speaker 6>with Remax Alliance three oh three nine two zero sixteen

2729
02:15:52.439 --> 02:15:57.960
<v Speaker 6>twenty two. Hey, I don't know what happened to.

2730
02:15:57.920 --> 02:15:58.800
<v Speaker 9>The studio camera.

2731
02:15:58.840 --> 02:16:00.840
<v Speaker 6>It went off three oh three seven one three talks

2732
02:16:00.840 --> 02:16:06.680
<v Speaker 6>seven one three eight two five five so listen. Uh, guys,

2733
02:16:06.760 --> 02:16:08.560
<v Speaker 6>your camera. I don't know what happened to it, but

2734
02:16:08.600 --> 02:16:09.720
<v Speaker 6>I don't see I killed it.

2735
02:16:10.399 --> 02:16:13.359
<v Speaker 9>Oh okay, anyway, you said it was the end of

2736
02:16:13.399 --> 02:16:13.720
<v Speaker 9>the show.

2737
02:16:13.960 --> 02:16:17.800
<v Speaker 6>Jay's got a Jay's got a comment on the break issue.

2738
02:16:17.800 --> 02:16:23.760
<v Speaker 24>Go ahead, Jay, Hey, Tom, Probably what's happening is when

2739
02:16:23.760 --> 02:16:28.159
<v Speaker 24>he moves that pedal really fast inside his master's cylinder,

2740
02:16:28.760 --> 02:16:31.840
<v Speaker 24>the fluid is being bypassed. It's going right past the

2741
02:16:31.880 --> 02:16:35.000
<v Speaker 24>plungers because there's not much else that can do.

2742
02:16:35.120 --> 02:16:36.399
<v Speaker 9>Why do you think it's doing that.

2743
02:16:38.200 --> 02:16:41.000
<v Speaker 24>I'm going to guess the rubber on those plungers is

2744
02:16:41.760 --> 02:16:44.040
<v Speaker 24>possibly manufactured a little too hard, or.

2745
02:16:44.000 --> 02:16:46.440
<v Speaker 6>It's twenty years Oh no, it happened. Never mind, he

2746
02:16:46.479 --> 02:16:48.000
<v Speaker 6>said it was happening from the beginning.

2747
02:16:48.840 --> 02:16:51.319
<v Speaker 24>If it's manufactured a little bit too hard, it's not

2748
02:16:51.360 --> 02:16:54.440
<v Speaker 24>going to expand out against the cylinder walls. And if

2749
02:16:54.479 --> 02:16:56.879
<v Speaker 24>you do it good and hard, it might just push

2750
02:16:56.920 --> 02:16:59.920
<v Speaker 24>the fluid right back past them, and that would cause

2751
02:17:00.120 --> 02:17:02.399
<v Speaker 24>exact thing. And it's the only thing in that system

2752
02:17:03.040 --> 02:17:05.879
<v Speaker 24>really where you can buy pass fluid without losing fluid

2753
02:17:05.879 --> 02:17:10.680
<v Speaker 24>onto the ground. So I fowre him. It can't hurt

2754
02:17:10.879 --> 02:17:13.719
<v Speaker 24>put a you know, twenty twenty year old rubber products

2755
02:17:13.719 --> 02:17:16.440
<v Speaker 24>aren't that great anyway, Probably might as well put a

2756
02:17:16.440 --> 02:17:19.000
<v Speaker 24>master cylinder on there. And I haven't called you back

2757
02:17:19.040 --> 02:17:21.159
<v Speaker 24>and tell you it's all better. A bet it was.

2758
02:17:21.360 --> 02:17:23.680
<v Speaker 6>You know what that's that's a good idea. That's a

2759
02:17:23.680 --> 02:17:25.840
<v Speaker 6>good idea. Really, we appreciate it very much.

2760
02:17:25.879 --> 02:17:28.920
<v Speaker 9>Three oh three seven one three talk seven one three

2761
02:17:28.959 --> 02:17:31.520
<v Speaker 9>eight two five. He he's always chiming chiming in.

2762
02:17:31.680 --> 02:17:33.799
<v Speaker 6>And he should be a deputy as well, because he

2763
02:17:33.879 --> 02:17:36.239
<v Speaker 6>knows so much about the car stuff. So try to talk.

2764
02:17:36.120 --> 02:17:37.159
<v Speaker 9>Him into it sometimes.

2765
02:17:37.159 --> 02:17:40.760
<v Speaker 6>Sus Deborah, what's going on with you in this bissele cleaner?

2766
02:17:40.799 --> 02:17:41.440
<v Speaker 9>What's happening?

2767
02:17:42.440 --> 02:17:42.680
<v Speaker 3>H Hi?

2768
02:17:42.799 --> 02:17:43.000
<v Speaker 20>There?

2769
02:17:44.000 --> 02:17:46.840
<v Speaker 29>I had dropped my cleaner off to Well, first of all,

2770
02:17:46.879 --> 02:17:50.319
<v Speaker 29>i'd called the company. I was having some problems with

2771
02:17:50.399 --> 02:17:54.360
<v Speaker 29>my cleaner that I had used once. It wasn't is it.

2772
02:17:54.440 --> 02:17:56.600
<v Speaker 9>The big green machine or something like that?

2773
02:17:57.760 --> 02:17:59.200
<v Speaker 29>Ah, jeez, I don't remember.

2774
02:17:59.319 --> 02:18:05.280
<v Speaker 9>Okay, yeah, I understand. It's a it's a carpet cleaner, right, yes, yes, okay.

2775
02:18:05.319 --> 02:18:08.440
<v Speaker 29>And it's so tanks one that puts the water onto

2776
02:18:08.479 --> 02:18:11.600
<v Speaker 29>the carpet and then another change, right I have that one?

2777
02:18:11.840 --> 02:18:12.040
<v Speaker 19>Yeah?

2778
02:18:12.079 --> 02:18:13.319
<v Speaker 9>Yeah, yeah, So what about it?

2779
02:18:13.360 --> 02:18:13.879
<v Speaker 6>What about it.

2780
02:18:14.000 --> 02:18:15.920
<v Speaker 29>You're having better luck with yours than I had it

2781
02:18:16.000 --> 02:18:19.040
<v Speaker 29>with mine. Well, the first time I used it, it

2782
02:18:19.079 --> 02:18:21.120
<v Speaker 29>didn't suck up any water.

2783
02:18:21.319 --> 02:18:24.079
<v Speaker 9>That was you got to have that that plastic part

2784
02:18:24.120 --> 02:18:26.360
<v Speaker 9>in the front. It comes off and then you can

2785
02:18:26.399 --> 02:18:29.200
<v Speaker 9>pull those two rollers out. If that thing is not

2786
02:18:29.440 --> 02:18:31.280
<v Speaker 9>snug right, you won't have any suction.

2787
02:18:32.520 --> 02:18:36.879
<v Speaker 29>Yep, I did that. I had other people look at it,

2788
02:18:37.079 --> 02:18:39.559
<v Speaker 29>and it just it would not pull anyone anyway.

2789
02:18:39.719 --> 02:18:40.840
<v Speaker 8>So what are you calling about?

2790
02:18:41.239 --> 02:18:43.280
<v Speaker 6>How old is it?

2791
02:18:43.280 --> 02:18:43.639
<v Speaker 16>It was?

2792
02:18:43.799 --> 02:18:44.840
<v Speaker 29>I used it once.

2793
02:18:45.360 --> 02:18:46.479
<v Speaker 9>Yeah, but how old is it one?

2794
02:18:46.799 --> 02:18:48.879
<v Speaker 6>How old is it?

2795
02:18:48.879 --> 02:18:52.520
<v Speaker 29>It's? Oh, my gosh, maybe two years old.

2796
02:18:52.799 --> 02:18:55.239
<v Speaker 9>Is it still under warranty?

2797
02:18:55.280 --> 02:18:55.680
<v Speaker 23>It is?

2798
02:18:56.200 --> 02:18:57.719
<v Speaker 29>And this is where the problem lies.

2799
02:18:57.760 --> 02:18:58.559
<v Speaker 9>What's the problem?

2800
02:18:58.639 --> 02:19:01.719
<v Speaker 29>I called? I called the company and they told me

2801
02:19:01.760 --> 02:19:06.000
<v Speaker 29>to take it into my local warranty shop here, Yeah,

2802
02:19:06.200 --> 02:19:09.120
<v Speaker 29>you know, warranty work. He took it in, the guy

2803
02:19:09.159 --> 02:19:11.319
<v Speaker 29>told me he couldn't fix it, and he was sending

2804
02:19:11.319 --> 02:19:14.840
<v Speaker 29>it back to the company. Well, that was back in

2805
02:19:15.239 --> 02:19:18.280
<v Speaker 29>early early spring, and he had given me a warning

2806
02:19:18.360 --> 02:19:21.840
<v Speaker 29>then that this company is not very user friendly to

2807
02:19:21.920 --> 02:19:24.399
<v Speaker 29>deal with. He dealt with them in the past, and

2808
02:19:25.079 --> 02:19:28.120
<v Speaker 29>it took forever to get warranty work back from them.

2809
02:19:28.680 --> 02:19:32.159
<v Speaker 6>So the repairman. The repairman was just factory authorized, but

2810
02:19:32.239 --> 02:19:32.879
<v Speaker 6>he didn't work.

2811
02:19:33.200 --> 02:19:36.079
<v Speaker 9>He wasn't with the factory, right, he was authorized.

2812
02:19:35.680 --> 02:19:36.280
<v Speaker 18>That's correct.

2813
02:19:36.479 --> 02:19:38.559
<v Speaker 6>Okay, So did they send it back or not?

2814
02:19:39.760 --> 02:19:41.159
<v Speaker 29>They did send it back.

2815
02:19:41.079 --> 02:19:43.840
<v Speaker 9>And you're not hearing anything. Is that the bottom line?

2816
02:19:44.840 --> 02:19:47.239
<v Speaker 29>I'm not hearing anything. He's not hearing anything.

2817
02:19:47.239 --> 02:19:49.440
<v Speaker 8>All right, hold on, Liz, I'm going to give this

2818
02:19:49.479 --> 02:19:50.239
<v Speaker 8>to Deputy D.

2819
02:19:51.280 --> 02:19:56.120
<v Speaker 6>Hold On, Kachina, get the information from Deborah for Deputy D,

2820
02:19:56.280 --> 02:19:59.319
<v Speaker 6>and let's see what he can do. Okay, folks were

2821
02:19:59.319 --> 02:20:02.239
<v Speaker 6>out of time, and you know what that means. That

2822
02:20:02.360 --> 02:20:04.760
<v Speaker 6>means that we're gonna say goodbye and coming up. I'm

2823
02:20:04.799 --> 02:20:08.040
<v Speaker 6>gonna have my goodbye video. I love that goodbye video.

2824
02:20:08.120 --> 02:20:10.799
<v Speaker 6>Thank you for being here. We'll be back here on Monday.

2825
02:20:11.440 --> 02:20:13.920
<v Speaker 6>And don't forget to call three HO three Martino with help,

2826
02:20:13.959 --> 02:20:16.239
<v Speaker 6>information and referrals.
