Speaker 1: Seven six at fifty five KRC de talk station and
Speaker 1: a very happy what I love to call Friday Eve
Speaker 1: and anticipation at tomorrow, which is going to be the
Speaker 1: Christmas Show. Rob Ryder in studio with his guitar, which
Speaker 1: is tradition here in the fifty five KRC Morning Show
Speaker 1: and it has been since my dad was behind the
Speaker 1: microphone again. I'm concluding my eighteenth year radio tomorrow, which
Speaker 1: is the last day of the year for me. I'm
Speaker 1: gonna have several people filling in for me, Dan Carroll
Speaker 1: and Kevin Gordon and Garrett Jeff Walker, and so enjoy
Speaker 1: those folks for the balance of the year. And I'm
Speaker 1: looking forward tomorrow and celebrating Christmas. And I've been looking
Speaker 1: forward to this all morning. I have in studio Patty
Speaker 1: Scott and Roger King. They're with an organization called Heart
Speaker 1: four Seniors, and I'll recommend you check them out online.
Speaker 1: It's the word heart with the number four followed by
Speaker 1: seniors dot or So we're gonna learn about this nonprofit
Speaker 1: and what they do for seniors, which is really an
Speaker 1: unbelievably important thing. Patty, Roger, Welcome to the fifty five
Speaker 1: Karasy Morning Show. I'm really happy you're able to come
Speaker 1: in studio. I love having face to face conversations.
Speaker 2: Thanks, Brian, You're.
Speaker 1: More than welcome. You can feel free to talk. Roger
Speaker 1: got shocked by the microphone. He grounded out. I think
Speaker 1: he's afraid of it now. He's just had some static
Speaker 1: electricity built up.
Speaker 3: Like Roger.
Speaker 1: No one has ever been shocked by that thing. It
Speaker 1: doesn't have current flowing through it. You're okay, But how long?
Speaker 1: When did you start Hard for Seniors and more fundamentally,
Speaker 1: what was your motivation behind starting this organization?
Speaker 4: Well, I have to say, Brian, we started it actually
Speaker 4: a few months ago when we actually became official and
Speaker 4: did all the filings. But this has been ongoing for
Speaker 4: well over seven years. You know, there's a crisis that's
Speaker 4: growing that nobody wants to talk about, and that's the
Speaker 4: abuse and the neglect that's going on with our seniors,
Speaker 4: our elder that are in these long term care facilities
Speaker 4: and right you know, my parents are eighty seven years
Speaker 4: old and I'm facing it every day. And it's like
Speaker 4: when you look and see what's out there, from dehydration
Speaker 4: to UTIs two skin breakdowns. It's something that is ugly
Speaker 4: that nobody wants to talk about. And I really found
Speaker 4: there was no technology around it. So HEART actually stands
Speaker 4: for Healthcare Evolution, Alert Response Technology because at the end
Speaker 4: of the day, it's all about quality, right, Like, what
Speaker 4: is out there? If you have a loved one in
Speaker 4: a nursing home, how do you, as a daughter know
Speaker 4: that there's not being taken care of. There's nothing that's
Speaker 4: out there that can hold them accountable. So I actually
Speaker 4: came to Roger, who's been in the healthcare industry forever,
Speaker 4: and I knew this all started when my mom fell
Speaker 4: and broke her hip, and at two am she called
Speaker 4: me because she was very continent, even though she had
Speaker 4: had the surgery, and she had been ringing the bell
Speaker 4: and ringing the bell and nobody came in.
Speaker 2: From a callite perspective, it was two am.
Speaker 3: Oh my god.
Speaker 4: So I drove thirty minutes to get to her and
Speaker 4: I walked in. I have video that would just be
Speaker 4: stunning that you just hear. It's like Christmas lights and
Speaker 4: music going off, and I'm walking hall to hall to hall.
Speaker 4: No one, no nurses, no a It's like no one.
Speaker 4: I'm like, what is going on?
Speaker 3: I can I ask you how long ago this occurred?
Speaker 2: A year ago?
Speaker 3: Okay, a year ago, a year ago.
Speaker 2: Yeah. I was appalled.
Speaker 4: The next day, I walked into the administrator's office and
Speaker 4: I showed him the video and I said, really, what was.
Speaker 3: The response you got to that? JA mumble?
Speaker 1: I trayed a litigation attorney, so you know my litigation.
Speaker 1: My bells are ringing and my and my wheels are spinning,
Speaker 1: and I'm thinking this sounds actionable. I mean, this is
Speaker 1: this is at minimum negligence.
Speaker 3: Yeah.
Speaker 4: Well, immediately he was embarrassed, you know, and of course, oh, well,
Speaker 4: we're going to get you know, the don and all
Speaker 4: these people because she was in rehab. And I'm and
Speaker 4: at this point it was not just about my mom.
Speaker 4: I was like, what about all these other people that
Speaker 4: are sitting here as well, you know? And then and
Speaker 4: then his thing was, well, you know, we hire these
Speaker 4: agencies and people don't show up.
Speaker 2: And I'm like, well, but I walked around.
Speaker 4: I mean, the video is three to five minutes, no
Speaker 4: one at two am.
Speaker 2: I mean, where are they?
Speaker 1: I was just going to ask you this. I mean,
Speaker 1: That's why I asked where the timeframe was because my
Speaker 1: father passed away just last week or week before two
Speaker 1: years ago, and when he passed away, he was in
Speaker 1: in Alzheimer's dementia care facility. And you know, thank God
Speaker 1: for my mom. I mean, she you know, worked her
Speaker 1: self to the point where she was almost in worse
Speaker 1: shape than my father at home, until the point where
Speaker 1: she really wasn't capable of caring for him twenty four
Speaker 1: to seven, because you know, it's a twenty four to seven.
Speaker 2: Thing, twenty four to seven.
Speaker 1: So we got him into this facility. I'm not going
Speaker 1: to name, I'm not going to detract from them, but
Speaker 1: you know there were times when you walk through and
Speaker 1: you're scratching your head, You're going hmmm. And when you
Speaker 1: talk with the folks that work there, you really wonder
Speaker 1: the caliber and quality of the person. These didn't seem
Speaker 1: to be trained medical professionals. Like my expectation was the
Speaker 1: place to be filled with nurses, you know, you know,
Speaker 1: skilled nurses or just first books of a nursing degree
Speaker 1: or something like that. Now, these were you know, lower wage,
Speaker 1: sort of hourly employees, capable of maybe doing the cleanup
Speaker 1: work and doing the meal prep, but beyond that that
Speaker 1: was it. And Mom practically lived there next to them
Speaker 1: making sure that he was well taken care of, because
Speaker 1: quite often you felt like he wasn't.
Speaker 2: Yeah, and this isn't. This is a crisis that isn't
Speaker 2: going away.
Speaker 4: I mean, you look at the aging population, right and
Speaker 4: the biggest issues dehydration. UTIs so UTI's lead to say, right, yeah,
Speaker 4: you know, and it's just it. Why is it right?
Speaker 4: Why is it right that our loved ones are sitting
Speaker 4: in urine and feces for more than twenty four hours?
Speaker 2: Why? I mean, I know, it's well, it isn't.
Speaker 1: That's I guess the question is everybody's like, well, what's
Speaker 1: the answer to this?
Speaker 3: You know?
Speaker 1: And this is why I guess you formed the Heartforce
Speaker 1: Seniors dot Org.
Speaker 2: Yeah.
Speaker 4: So I called Roger, who's been in this industry forever.
Speaker 4: He had actually had created through with the help of
Speaker 4: the University of Louisville and some other things. The technology
Speaker 4: was there. The question was how do I get it
Speaker 4: down to where my mom is right? And more importantly,
Speaker 4: like how can we get this out to everyone? Because
Speaker 4: more R and D needs to be done and again
Speaker 4: it needs to be alert response technology. And so I
Speaker 4: was very fortunate, I mean, with his trade association background
Speaker 4: and just all the expertise that he's had in all
Speaker 4: of his various companies. I knew that we could come
Speaker 4: up with the technology.
Speaker 3: Well, Roger, what is.
Speaker 1: Your background and how is it you know you ended
Speaker 1: up in this position to help out so many people.
Speaker 5: Well, I began my career working in nursing homes as
Speaker 5: a speech pathologist. Actually I worked with swallowing disorders and
Speaker 5: patients who had trades or were events and things like that.
Speaker 5: Became a nursing home administrator, ultimately managed over thirty nursing
Speaker 5: homes in Ohio for about twenty five years. So I
Speaker 5: was able to, you know, in that job, really see
Speaker 5: where the weak spots were, where we struggled to really
Speaker 5: give the quality care I wanted. So that was extremely
Speaker 5: helpful for me to have gone through all that because
Speaker 5: today when I look at it, what I realized over
Speaker 5: time is ultimately we as a society, as a culture,
Speaker 5: we've failed our elderly people. Big Tech America has failed
Speaker 5: our elderly. Corporate America has failed our elderly people. We
Speaker 5: cannot rely on government regulations punishment to modify this behavior.
Speaker 5: To improve care. We have to in the private sector.
Speaker 5: We have to get innovative. We have to solve the
Speaker 5: problems and technology can do that. We've seen it here
Speaker 5: locally at Batavia a nursing Home. Batavia Nursing Home, they
Speaker 5: have done a wonderful job with some new technology. We're
Speaker 5: literally seeing on the patients who wear that technology zero UTIs,
Speaker 5: zero skin breakdown, very fast response times from the staff
Speaker 5: to deal with inc continance care issues, how hydration, things
Speaker 5: like that. The concepts are being proven and I'm just
Speaker 5: amazed and very very pleased with what I'm seeing.
Speaker 1: Okay, and since it is time for a break, you
Speaker 1: have set the stage wonderfully for me to ask the
Speaker 1: question how does this technology work? So we'll pause and
Speaker 1: we'll bring them back. It's Heart number four Seniors dot Org.
Speaker 3: Check them out.
Speaker 1: We're going to continue the conversation with Patty and Roger
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Speaker 2: Chat Ingram on fifty five KRSC the talk station.
Speaker 3: Fifty five KRC the talk station.
Speaker 1: Talking about the state of senior care and senior living
Speaker 1: facilities and it's not very good. Patty Scott relayed her
Speaker 1: own personal experience dealing with her mom and wandering around
Speaker 1: in the middle of the night, wondering where evernyone was
Speaker 1: to help her with her g broken hip, bells, ringing
Speaker 1: lights going off, knowing around to help out. Roger King
Speaker 1: has is now working with Patty and they have formed
Speaker 1: this five oh one to three ceed nonprofit. It's called
Speaker 1: Heart four Seniors, the number four Heart Number four Seniors.
Speaker 1: You can find the on line of heartfo Seniors dot org.
Speaker 1: And Rogers set the stage given his long history of
Speaker 1: dealing with these facilities and helping out folks living in them,
Speaker 1: dealing with the breathing issues as he started out with,
Speaker 1: and he's got a long career, so he was the
Speaker 1: right man to tap for the job. We're talking technology,
Speaker 1: and how do we address the senior laying in a
Speaker 1: bed having soiled themselves with no one around apparently to
Speaker 1: help them out. You were getting ready to explain this technology, Rogers,
Speaker 1: so let us learn from you.
Speaker 5: So the technology involves especially made adult brief. It's disposable,
Speaker 5: it's cost effective, and attached to that brief is a
Speaker 5: very small module which communicates Bluetooth the Wi Fi and
Speaker 5: talks to the staff on smartphones and alerts them when
Speaker 5: the person soiled. And then the software creates a record
Speaker 5: of when the event occurred, how long it took the
Speaker 5: staff to get there, and further than indicates which staff
Speaker 5: member responded for which resident, and then applies a reward
Speaker 5: system for that staff so they get extra bonus points
Speaker 5: and ultimately money for moving faster. Oh, that is awesome
Speaker 5: in the form of gift cards and things like that.
Speaker 5: So what we're seeing with that system the way it's
Speaker 5: employed is average response times of about an hour, which
Speaker 5: is far better than what we get using protocols. When
Speaker 5: you look at nursing home protocols, they're doomed to failure.
Speaker 5: They basically tell staff check on everybody every two hours.
Speaker 5: Like Epstein, you're supposed to check on people. Yeah, sure, Hony.
Speaker 5: In order to do that, the staff have to go
Speaker 5: into the room reposition that resident either peek or smell
Speaker 5: or touch. We're avoiding all that. We're not waking people
Speaker 5: up in the middle of the night to do that. Now,
Speaker 5: when you look at the numbers, it's interesting. I just
Speaker 5: looked at a facility that had about one hundred patients
Speaker 5: in it. Seventy of them were incontinent. When I do
Speaker 5: the mouth on that, I say, well, if you're going
Speaker 5: to check everybody every two hours, that's twelve times a day.
Speaker 5: That's over eight hundred times a day for fifteen nurse aides.
Speaker 3: That a'st going to happen. It's not ever going to happen.
Speaker 5: So the protocol itself is basically a falsehood. You know,
Speaker 5: everybody knows we can't get there. They're not going to
Speaker 5: get there. It's it's just a mirage. I think there
Speaker 5: are some really bad nursing homes where you may say
Speaker 5: you may see people get changed once a shift. Now
Speaker 5: when this happens, the outcomes, the potential outcomes, they are
Speaker 5: really bad. You're going to get skin break down, You're
Speaker 5: going to get incontinence related dermatitis. It may go deeper
Speaker 5: into the tissue. It may ultimately create a pressure ulcer
Speaker 5: which goes to the bone. You'll see urinary tract infections.
Speaker 5: You're getting into your getting into potential sepsis, and I
Speaker 5: see use stays and things like that. So this technology though,
Speaker 5: think about skin and urinary tract infections. Is an example,
Speaker 5: when you lay and you're a n feces for hours,
Speaker 5: especially the female page, since that he coalies going into
Speaker 5: the urinary track and we've got big problems.
Speaker 3: Oh God.
Speaker 5: What we saw recently in a study in this facility
Speaker 5: involving about three hundred people is that biolink system is
Speaker 5: what it's called, actually had zero skin breakdown, zero UTIs
Speaker 5: when compared to the rest of the population which had
Speaker 5: incidents over about a three or four month period of
Speaker 5: about fifteen sixteen percent for both of those issues.
Speaker 3: So it essentially.
Speaker 5: Took the problem areas out problem outcomes to zero.
Speaker 1: I see, the concept is so awesome, and it just
Speaker 1: blows my mind that nobody thought of this before, has
Speaker 1: rolled it out before, because this technology seems in modern
Speaker 1: times to be fairly simple. We've got smartphone, smart devices,
Speaker 1: we got sensors and gadgets literally everywhere. But I was
Speaker 1: immediately thinking that the response's time it was going to
Speaker 1: sort of be this threat of penalty if you didn't
Speaker 1: get there. So you know, we're keeping track of how
Speaker 1: long it takes, you know, and it's going to be
Speaker 1: a marker on your record if you let this person
Speaker 1: lay in there for a couple hours after you learm goes.
Speaker 1: But the idea that it has a reward system built
Speaker 1: into it it does is great. I don't know, man,
Speaker 1: And the record is there. You can show the patient's family,
Speaker 1: look how quickly we were able to deal with this
Speaker 1: and how often it happens, and it just is awesome.
Speaker 5: Well, interestingly, that same module monitors body temperature and it
Speaker 5: will also indicate if somebody hasn't urinated in a certain
Speaker 5: number of hours that they need fluids. So there's there's
Speaker 5: a lot that goes into it beyond just the incontinence.
Speaker 5: It monitors positioning, so if it looks like somebody is
Speaker 5: going to fall and they're in a bad positional, alert
Speaker 5: on that. There's also a risk wearable device that's going
Speaker 5: with it that monitors blood oxygen levels, It'll monitor heart
Speaker 5: rate for techocardia bradycardia. It'll alert phones to the staff
Speaker 5: on that as well as temperature device there. So you
Speaker 5: can imagine in some facilities somebody could have a fever
Speaker 5: for a long time before it's detected. We could have
Speaker 5: pneumonia developing or some other viral infection things like that.
Speaker 5: There's work being done on some dressings with chips embedded
Speaker 5: that would alert staff to when a wound dressing needs
Speaker 5: to be changed because it's saturated with exedate with blood.
Speaker 5: There's neglect there. It's basically the idea is use technology
Speaker 5: to identify potential needs, alert staff carrying smart devices to
Speaker 5: go check that resident and assess and deal with that need,
Speaker 5: and then document with the software how well everybody did
Speaker 5: an alert went out, did they respond and how fast.
Speaker 5: I tell you, Roger, that's mind blowing. That is so cool,
Speaker 5: and I can't imagine a facility not wanting to adopt that.
Speaker 5: And again, going back to my litigation mindset, I mean,
Speaker 5: this would avoid so many problems, so many potential lawsuits,
Speaker 5: would avoid so much heartbreak, It would avoid so much
Speaker 5: death and struggles and pain that goes along with all
Speaker 5: these conditions that manifest themselves because of neglect. Boom problem solved,
Speaker 5: Roger King, Patty Scott, it's again heart the Number four
Speaker 5: Seniors dot Org. Amazing stuff, wonderful developments technologically speaking, and
Speaker 5: a brilliant concept. I applaud both of you for this.
Speaker 3: Again.
Speaker 1: I keep thinking of my dad and what a wonderful
Speaker 1: thing that would have been if had they had this technology.
Speaker 1: Where he was and he was in again, I'm saying
Speaker 1: he was in really pretty good hands, at least in
Speaker 1: so far these institutions are concerned.
Speaker 5: Real quick, go ahead, yeah right now, Just for everybody's information.
Speaker 5: This technology is in four nursing homes in Ohio. We're
Speaker 5: expanding to six more in January. Our goal is to
Speaker 5: get into fifty next year. We need funding, you know.
Speaker 5: That's the whole purpose of Heart for Seniors to get
Speaker 5: donations to help expand these concepts. And locally here it's
Speaker 5: Batavia Nursing and Convalescent Center and Salem Woods has the
Speaker 5: technology now and it's the staff's doing wonderfully with it,
Speaker 5: and we're really proud of what we're accomplishing there.
Speaker 1: All right, Well, I assure you that Brian Thomas will
Speaker 1: be making a donation to hard for Seniors dot org today. Wow,
Speaker 1: as soon as I got enough time to fill out
Speaker 1: the form here, which shouldn't take more than a couple
Speaker 1: of minutes. But I God bless you for the work
Speaker 1: you're doing, and I'll make the donation of my excuse
Speaker 1: me having an allergy attack thinking of my dad, So
Speaker 1: thanks for what you're doing. Good evening in studio too,
Speaker 1: and we'll get to I guess we're going to take
Speaker 1: a break here and we'll be talking to the Disabled
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