Speaker 1: Yeah, rittad you needed by, so.
Speaker 2: You don't have.
Speaker 3: Come. Run in just as fast as we can.
Speaker 1: Shooter's gonna help me.
Speaker 4: Come Man Dix is the Troubleshooter Show. No, Tom Martine, Hi.
Speaker 3: Tom Marchino here, Welcome to the show. Three oh three
Speaker 3: seven one three talk three oh three seven one three
Speaker 3: eight two five five. Here to help you solve your problems,
Speaker 3: that's your question, to take your complaints, to make your
Speaker 3: life a little easier. Mark will be up in a
Speaker 3: minute here, Welcome to the show. We are here to
Speaker 3: help you anyway we can. I imagine Mark is on
Speaker 3: and ready to go. Are you there, Mark, yep.
Speaker 2: Yep, yup.
Speaker 3: Okay, I'll get your camera up in a second here.
Speaker 3: And uh, by the way, Uh Andrew wants to talk
Speaker 3: about grease Monkey. Anything you want to talk about. All
Speaker 3: you have to do is call me.
Speaker 5: Now.
Speaker 3: Here's the number three oh three seven one three talk
Speaker 3: while we're on the air. You can call there, or
Speaker 3: you can call three oh three Martino twenty four to
Speaker 3: seven three oh three six two eight four sixty six.
Speaker 3: That number gets you into our office and voicemail system
Speaker 3: and no matter what, we will call you back. So
Speaker 3: welcome to the only show anywhere that really does this,
Speaker 3: and we're proud of it. So whatever's on your mind,
Speaker 3: give us a call. We're going to go right now
Speaker 3: to Andrew has an issue with Grease Monkey. Andrew, what
Speaker 3: is going on with you? Andrew?
Speaker 6: Welcome?
Speaker 2: Yeah, how you doing?
Speaker 3: I'm doing, good man? What's going on with you? Uh?
Speaker 2: I'm trying to get grease Monkey to get my car
Speaker 2: fix because my transmission and one out and I had
Speaker 2: took it over there and they drained it and filled
Speaker 2: it up, but they didn't fill it up all the way.
Speaker 3: And when did you go? Okay, so you're saying they
Speaker 3: were responsible. I need a little more information. What kind
Speaker 3: of a car are we talking about? Andrew?
Speaker 2: It's so twenty sixteen Buick in.
Speaker 3: Cleve Buick Conclave and what did you do or enclave
Speaker 3: whatever I mean you can call it? So what how
Speaker 3: many miles were on that.
Speaker 2: At the time when they did it? I think I
Speaker 2: had probably sixty maybe seventy thousand miles on it. They
Speaker 2: drained that, they drained the transmission.
Speaker 3: When did you take it in?
Speaker 2: Oh, this was last year? When probably six months ago?
Speaker 3: Okay, so you took it in about six months ago, approximately,
Speaker 3: July or August.
Speaker 2: Yeah, I think yeah. Hold on, let me say I
Speaker 2: got the paperwork when they says, all right you.
Speaker 3: And then so you took it in. I get it,
Speaker 3: and then you said they didn't fill it up and
Speaker 3: somehow you had problems and you want to get them
Speaker 3: to fix it. So I get that part of it,
Speaker 3: and they could be responsible, who knows. So when was
Speaker 3: it August July?
Speaker 2: No, I took it from the paperwork. What it's saying
Speaker 2: is it was done back on if I'm writer, says
Speaker 2: six fifteen, twenty three, that's what it's saying in June.
Speaker 3: Okay, on June fifteenth. Okay, So what did they do
Speaker 3: wrong when you went to pick it up?
Speaker 2: No, it was okay. What happened was all of a sudden,
Speaker 2: I was coming home and when it would not go
Speaker 2: in about three weeks ago, it would not go into reverse,
Speaker 2: it would not go into drive. So did night?
Speaker 3: Okay? Hold on a second, hold on, Andrew, Andrew, Andrew,
Speaker 3: Andrew Andrew, you had this done in June. Okay, you
Speaker 3: had it done in June, July, August, September, October, November, December, January. Okay,
Speaker 3: so seven months ago you had it done seven months ago,
Speaker 3: going on eight months now, So you're telling me seven
Speaker 3: months later it would not go into where.
Speaker 2: It wouldn't go. It just stopped. It wouldn't go into gear,
Speaker 2: it wouldn't go into drive, wouldn't going to reverse, none
Speaker 2: of that.
Speaker 6: And so why do you think it's their fall?
Speaker 2: They didn't fill it up all the way. They didn't
Speaker 2: put the proper amount of transmission fluid in the vehicle.
Speaker 6: How much was in there when you.
Speaker 3: Had it checked?
Speaker 2: I just had it. I just had it done by
Speaker 2: some guys called Bill. Oh, I don't know. I had
Speaker 2: them to I had to have it towed to a shop.
Speaker 2: When it went to the shop, the dude told me
Speaker 2: it wasn't filled all.
Speaker 3: Where was it, Toad, Andrew? Where was it, Toad? It
Speaker 3: was Toad over to.
Speaker 4: Bills.
Speaker 2: Let me get this card. It was told, Okay, Bills,
Speaker 2: Bill's autos.
Speaker 3: Hold him.
Speaker 6: Because you know, Andrew, the reason I'm asking this.
Speaker 3: I want people to know you got to have way more,
Speaker 3: way more than this for a connection. So I'm trying
Speaker 3: to put this together for you. So it was towed
Speaker 3: to Bill's and Bill told you what.
Speaker 2: He told me, that it was not filled up properly.
Speaker 2: That's what caused the effect to my transmission.
Speaker 3: Okay, it was not filled up properly. Did he take
Speaker 3: pictures of it? Did he document it?
Speaker 2: He document? He gave me some paperwork and stuff. Then
Speaker 2: I went over to Grease Monkey and I got some
Speaker 2: paperwork and it showed that they only put in two
Speaker 2: leaders when my vehicle holds from what I understand, nine
Speaker 2: and a half courts of transmission flu it too.
Speaker 3: So you saw on Greece Monkey's paperwork that they only
Speaker 3: put in two leaders.
Speaker 5: Two point zero.
Speaker 3: Yeah, and you have that in writing right now.
Speaker 2: Yeah, I got it. It's right in front of me
Speaker 2: right now.
Speaker 3: Okay, And what do they say about that at Greece Monkey.
Speaker 2: Every time I call this baby, she like puts me
Speaker 2: on the whole and that she don't get back with me.
Speaker 3: Yeah, well, let me ask you something. What was the damage?
Speaker 6: What was the damage to your transmission?
Speaker 2: I got it over at the dealership and I haven't
Speaker 2: done anything yet because it won't move. It won't it
Speaker 2: when it won't work, it don't work at all.
Speaker 3: I want to understand that, Andrew.
Speaker 2: I just wanted to give my vehicle back to working.
Speaker 2: That's all I want from him. I don't know, know
Speaker 2: nothing else.
Speaker 3: That's a long time ago to go back after him.
Speaker 3: What is that? Six eight months? Seven months?
Speaker 5: But I mean that's.
Speaker 3: Insane, man.
Speaker 7: I mean, how do you know, for example, there wasn't
Speaker 7: a leak and they filled it up properly, but yet
Speaker 7: it leaked out.
Speaker 3: How do you know that? Well? Because their record show
Speaker 3: they only put two leaders of transmission fluid in it.
Speaker 3: And what kind of vehicle is it? It's a Buick
Speaker 3: Enclave twenty sixteen. Let's get Jeff Vick on. I want
Speaker 3: you to hold on, Andrew, okay, because I think what
Speaker 3: we ought to do is get an expert on and
Speaker 3: just see and again, does grease monkey admit that they
Speaker 3: did something wrong? I want to know that.
Speaker 2: First they what they what they did was they did
Speaker 2: some kind of research on some type of uh, we
Speaker 2: did some research on the vehicle that showed something. They
Speaker 2: gave me some paperwork about a bulletin on the transmission
Speaker 2: and this vehicle that I don't know what that has
Speaker 2: to do with it.
Speaker 3: Listen, bro bro, I want to know right now, are
Speaker 3: they saying they will fix your car?
Speaker 6: You don't even know what's wrong with your car yet, right.
Speaker 2: Yeah, I do. I just told you I had it
Speaker 2: at a shop. The dudes and told me what the
Speaker 2: trans the transmiss is no good?
Speaker 3: How much?
Speaker 7: How much was the service at grease monkey?
Speaker 2: What you mean when I had to work done?
Speaker 3: Yeah? How much did you pay for that? Yeah?
Speaker 2: It was three hundred because they had to it was
Speaker 2: the trance and they does something else too.
Speaker 3: Okay, hey, Andrew, Andrew, let's just let me tell you
Speaker 3: the full story. Now we'll come back to the details.
Speaker 3: Let's say that they were one hundred percent I'm saying
Speaker 3: for argument's sake, they were one hundred percent responsible for
Speaker 3: the failure of your transmission. Okay, what do you think?
Speaker 3: What do you think they would owe you for transmission?
Speaker 3: I just want to get what you're expecting so I
Speaker 3: can put some realism to this.
Speaker 2: I just thought going to fix my trance with all
Speaker 2: the want.
Speaker 3: Okay, I get it. But here's something. Here's something that, Andrew,
Speaker 3: Here's something I need to let you know. If they
Speaker 3: are one hundred percent, if they are one hundred percent
Speaker 3: responsible for that transmission being failed. If they are, then
Speaker 3: they would owe you a replacement transmission with seventy thousand
Speaker 3: miles on it. A used transmission. Okay, that's what they
Speaker 3: would owe you if they were one, if they were
Speaker 3: one hundred percent responsible. Now, if you get it rebuilt
Speaker 3: instead of getting a used transmission, they would only owe
Speaker 3: you about half because you would be getting more than
Speaker 3: they destroyed.
Speaker 6: Does that make sense to you?
Speaker 2: Yes, it does.
Speaker 3: Okay, you hold on. We're gonna get an expert on
Speaker 3: right after this. I'm Tom Martinez. Waterpros dot net. The
Speaker 3: best water systems bar none. If you want clean, healthy
Speaker 3: drinking water, waterpros dot net whole house protection from Forever
Speaker 3: chemicals thirty four hundred bucks along with softening, or eleven
Speaker 3: hundred dollars for the best drinking water ever at your
Speaker 3: kitchen sink. You can get it all. Waterpros dot net
Speaker 3: three O three eight six two five five five four
Speaker 3: Go with a sure thing Denver's best roofer Excel roofing
Speaker 3: dot com. You don't pass cent until you're content. Time
Speaker 3: for an insurance check up free no obligation comparison call
Speaker 3: Compass Insurance paying too much your coverage at dozens of
Speaker 3: insurance companies find out now three all three seven to
Speaker 3: seven to one help. You'll think you're his only customer
Speaker 3: when you choose Frank durand the real estate man dot
Speaker 3: Com to list your home with Remax Alliance three all
Speaker 3: three nine two zero sixteen twenty two. Hi Tom Martino,
Speaker 3: your troubleshooter. Three oh three seven one three talk three
Speaker 3: all three seven one three eight two five five. So,
Speaker 3: uh now we're gonna talk. Oh, Jeff's not up yet.
Speaker 3: We're gonna try to get an expert for you, Andrew.
Speaker 7: But right now, you know a couple of the questions
Speaker 7: I can't wait to ask Jeff. The biggest one is
Speaker 7: if it was truly takes ten courts or nine point
Speaker 7: five and it looks like it does. I look that
Speaker 7: up and there's only two in there? Would that thing
Speaker 7: even dry? I have a feeling the invoice possibly doesn't
Speaker 7: have the amount they put in there, because Tom, if
Speaker 7: they only put two courts in and it holds almost ten,
Speaker 7: I don't think he would have left Jiffy Lube, let
Speaker 7: alone drive for eight months.
Speaker 3: I see. That's what I don't understand, Mark, And you're right,
Speaker 3: these are all the questions I have. So let's go
Speaker 3: to Dina right now and then we'll come back. By
Speaker 3: the way. People three oh three seven one three talk
Speaker 3: seven to one, three eight, two, five five. Hi, Dina, Dina.
Speaker 6: Dina, Yes, I'm here. What's going on? What's going on?
Speaker 2: Well?
Speaker 8: I live in this apartment building and I've been here
Speaker 8: for five years, and for the five years that I've
Speaker 8: been here, we'd have quarter or five managers and then.
Speaker 6: How many different ones?
Speaker 9: About five?
Speaker 8: And okay manager there everybody seems to owe money that
Speaker 8: they're behind on rent.
Speaker 3: And well, well that's easy enough. That's easy enough to Dina.
Speaker 3: Either you owe the money or you don't. That's pretty
Speaker 3: easy to prove. So let me ask you this, this
Speaker 3: newest property manager. How when did that one take over?
Speaker 3: The latest one?
Speaker 8: Maybe a few months maybe ago, three four months?
Speaker 3: Okay, so a few months ago a new manager tells
Speaker 3: you you owe money? M what is what is the
Speaker 3: how much do you? Dina?
Speaker 6: How much do you owe?
Speaker 9: Oh?
Speaker 8: That's what they say?
Speaker 3: How much? Okay? Now, Dina, I just want to go
Speaker 3: through this really quick. And I know, I know that
Speaker 3: you have a lot to tell me, but it's really important.
Speaker 3: They say, you owe one thousand dollars. Now how much
Speaker 3: do you pay? And rent?
Speaker 8: I paid two I pay?
Speaker 3: You pay three hundred a month? And is it subsidized.
Speaker 3: Does someone else help you pay rent? Or okay? And so.
Speaker 8: Go ahead, Well, it's test credit that are living the
Speaker 8: test credit housing means dina.
Speaker 3: Dina, how much I know you? I know you pay
Speaker 3: three hundred a month? How much is the actual rent?
Speaker 8: Oh, it's like twelve twelve hundred.
Speaker 3: Okay, and then the other the other money is paid
Speaker 3: through some program. Yeah, okay. And and now here's what
Speaker 3: I want to know. Do they claim that this has
Speaker 3: been going on for a while or do they say
Speaker 3: it's from one or two months? What do they say
Speaker 3: the one thousand dollars is from? Where do they get
Speaker 3: that one thousand? Does it go back several months? What
Speaker 3: do they say about it?
Speaker 8: It goes back like four months ago?
Speaker 3: Okay? And what did they say? Are they saying it's
Speaker 3: your part that's short or their part? This subsidized people?
Speaker 5: Yes?
Speaker 6: Okay, Now okay.
Speaker 3: So they're basically saying, for about three months, you didn't
Speaker 3: pay that money. So do you have canceled check showing
Speaker 3: you paid that money?
Speaker 10: Yes, I went to the bank.
Speaker 8: And made the money orders and such amount.
Speaker 3: How did you make it?
Speaker 8: I went to the bank because they had a well
Speaker 8: you can make the money order there.
Speaker 3: Yeah, and you got a money order and did you
Speaker 3: mail it?
Speaker 9: Yeah?
Speaker 3: And you can you get copies of those past money orders?
Speaker 8: Yeah? I get I shoulder, and but there's one Okay,
Speaker 8: I got it from the slippers and that's where I
Speaker 8: guess messed up because I bought them a receipt for that.
Speaker 3: But Dina, the bank still has records of you getting
Speaker 3: three money orders, is that right?
Speaker 9: Yes?
Speaker 3: Well, if the bank shows that you have three money
Speaker 3: orders that you paid and they were canceled, then why
Speaker 3: doesn't that Why don't they stop bugging you?
Speaker 8: Well, it seems like every time we get a new
Speaker 8: manager who everybody in the building owes something.
Speaker 3: Well, no, now, listen, I don't want a Dina, Dina, Dina,
Speaker 3: I'm not equipped to talk about everyone in the building
Speaker 3: owing money. Here's what I am equipped to talk about.
Speaker 3: You claim this latest bill of one thousand about comes
Speaker 3: from three months of you not paying. Yet you claim
Speaker 3: you can show canceled checks for each one of those months.
Speaker 3: So I'm asking about you, not about everyone else. So
Speaker 3: if you can show, if you can show you have
Speaker 3: three months of canceled checks where they say you did
Speaker 3: not pay, is that enough for them to leave you alone.
Speaker 8: Yeah, but then we're getting as a new manager and
Speaker 8: then they say.
Speaker 3: That Okay, Dina, Dina, we're talking about the latest manager. Okay,
Speaker 3: did you get a new one since this one? Now,
Speaker 3: let me ask you something. So did you show that
Speaker 3: one manager that you paid and a new manager came
Speaker 3: after that and is trying to collect again? Yes, so
Speaker 3: this is too much managers trying to collect the same money.
Speaker 6: Yes, okay, it wasn't three.
Speaker 3: It's just two of them, the last two managers. Yeah okay,
Speaker 3: and the first one that came after you a few
Speaker 3: months ago, you proved that you made the payment. And
Speaker 3: then the second one. When was the second one hired?
Speaker 3: When we're losing her connection, Let's re establish that connection.
Speaker 3: Just hold on, Dina. I know how frustrating this can be.
Speaker 3: I'm not going to let you go. We're going to
Speaker 3: try to re establish connection. Hang on. Three h three
Speaker 3: seven one three talk seven one three eight two five five.
Speaker 3: People were dedicated to helping you. You know what, The
Speaker 3: problems like this can be devastating for you, and we
Speaker 3: know that and we want to help you. By the way,
Speaker 3: renew home in ovation.
Speaker 6: Man.
Speaker 3: I looked at their shower the other day their shower conversion.
Speaker 3: Oh my god, it's like luxurious. They have solid wall
Speaker 3: systems that look that not look they are genuine porcelain sheets.
Speaker 3: You can get a conversion done in two or three
Speaker 3: days with seventy two months to pay no interest, and
Speaker 3: you're never going to get a shower more beautiful or
Speaker 3: for a better value ever. Renew Home Innovations dot com
Speaker 3: three oh three nines or a four two thousand. Go
Speaker 3: with a sure thing Denver's best roofer Excel Roofing dot com.
Speaker 3: You don't pay a cent until you're content. Time for
Speaker 3: an insurance check up free no obligation comparison call Compass
Speaker 3: Insurance paying too much your coverage at dozens of insurance
Speaker 3: companies find out now three oh three seven to seven
Speaker 3: to one help. You'll think you're his only customer when
Speaker 3: you choose Frank durand the real estate Man dot com
Speaker 3: to list your home with Remax Alliance three oh three
Speaker 3: nine two zero sixteen twenty two. Hi Tom Martino here,
Speaker 3: Welcome to the show. Three oh three seven one three
Speaker 3: talk seven one three eight two five five. For those
Speaker 3: online craving Mark's image, I will be I'm working on
Speaker 3: that behind the scenes. I'm it's a long story. I
Speaker 3: don't want to get into so anyway, Andrew, going back
Speaker 3: to this Grease Monkey, is Jeff Thic not available? A Kachina?
Speaker 3: What's going on there? Working on it everyone?
Speaker 6: Okay, I'm working on it all right.
Speaker 3: Okay, Kachina, put down the mimosa. You know, here's what
Speaker 3: I'm going to say. I will allow momosas on Tuesdays
Speaker 3: and Thursdays. Is that okay? And then maybe on Monday.
Speaker 3: Then on Monday on.
Speaker 7: Monday Wednesday, Tom, do you remember that one person we
Speaker 7: had that worked for us that called us from the
Speaker 7: airport because they wouldn't have our on the plane.
Speaker 3: No, I don't want to talk about it, but no,
Speaker 3: I don't recall that. Okay, I plead the fifth Now
Speaker 3: wait a minute, yeah, it happened, hey, Andrew. On a
Speaker 3: serious note here, Andrew, I guess I wrote down the
Speaker 3: wrong dates. I want to go over this again. Bro,
Speaker 3: Listen carefully. You took your two thoy sixteen Buick enclave
Speaker 3: with seventy thousand miles to Grease Monkey on June fifteenth?
Speaker 3: What date? What date?
Speaker 6: What you just said, Andrew? June fifteenth?
Speaker 3: What year.
Speaker 5: Was it?
Speaker 3: Two years was it a year and a half ago
Speaker 3: or last year? Well, Mark, he's confused enough, that's why
Speaker 3: I'm asking. I just want the date. June fifteenth, twenty.
Speaker 2: What twenty four?
Speaker 3: Okay? So doc, why are you telling me I? Okay?
Speaker 3: So it was last year? Okay if somebody was telling
Speaker 3: me that, you said twenty twenty three, but you did.
Speaker 11: You took Bo and Dimitri and so did so? Okay
Speaker 11: a moron song.
Speaker 3: Okay, listen to this one. He might have been confused.
Speaker 3: What I care about is the date written on his
Speaker 3: grease Monkey invoice. And he's telling me his first service
Speaker 3: there where they did not fill it up properly was June.
Speaker 3: Stop talking, Just.
Speaker 2: Wait twenty three? It was twenty three. I'm looking at
Speaker 2: it right.
Speaker 3: Okay, So they did hear correctly? So they you you
Speaker 3: took your car in. Now you're telling hey, Andrew, you
Speaker 3: don't have a prayer. Not a prayer, not a prayer.
Speaker 3: You're saying they didn't fill it up properly in June
Speaker 3: twenty twenty three. June twenty twenty four was a year,
Speaker 3: and now we went another half year and more, and
Speaker 3: you're telling me in a year and a half your
Speaker 3: transmission failed because they did not fill it up properly
Speaker 3: a year and a half earlier. Well, bro, we can't
Speaker 3: do that. How are you trying to make a connection.
Speaker 3: How many miles do you have on it now compared
Speaker 3: to when you took it in there?
Speaker 6: How many miles now.
Speaker 2: You've got a hundred thousand, So.
Speaker 3: You put thirty thousand miles on it, right? Okay? So
Speaker 3: you're saying now after a year and how many months,
Speaker 3: a year and two months or a year and.
Speaker 6: A month now after you just just call it a
Speaker 6: year and a half.
Speaker 3: Okay. So now after a year and a half, you're
Speaker 3: saying your transmission failed and it's their fault. Does that
Speaker 3: make sense to you? No, I'm asking you, though, seriously,
Speaker 3: I'm asking you. Does that make sense to you that
Speaker 3: it's their fault a year and a half later? Come on, man,
Speaker 3: Why you.
Speaker 2: Would say it wouldn't be if it was properly done?
Speaker 2: How long? Watching the trains shouldn't have failed? If it was? Okay?
Speaker 3: Force of all, last fifty you should have had I'm
Speaker 3: gonna say this. First of all, you should have had
Speaker 3: your transmission checked in between for levels. First of all,
Speaker 3: so I would say you're you didn't have normal maintenance.
Speaker 3: Second of all, I would say that if it went
Speaker 3: that long went, how can you say it's their fault?
Speaker 5: All right?
Speaker 3: Okay, I mean that's my opinion. But we're still going
Speaker 3: to ask our expert. Okay, and let's see what our
Speaker 3: expert says. Does Did Grease Monkey say they would help you?
Speaker 2: No, they didn't say none of that.
Speaker 3: Let me ask you this. Did Bill say there was
Speaker 3: a leak anywhere? Or did he just say it wasn't
Speaker 3: sold up?
Speaker 2: He said it was a He said that it wasn't
Speaker 2: filled up and did as he was going through it,
Speaker 2: he had actually, yeah, was there? And I told him
Speaker 2: I didn't.
Speaker 12: I didn't.
Speaker 2: I don't have no lease in my garage. You know
Speaker 2: what I mean?
Speaker 6: Well, we have Jeff Fick on right now.
Speaker 3: Hold on, I have Jeff Fick on right hold on,
Speaker 3: bro okay, Jeff Thick kimmera transmission, Good morning, Jeff.
Speaker 6: I want to give you a scenarioy.
Speaker 3: Uh. Andrew took his twenty sixteen Buick enclave with seventy
Speaker 3: thousand miles to Grease Monkey June fifteenth, twenty twenty three. Okay,
Speaker 3: recently after he put thirty thousand miles on it, and
Speaker 3: a year and a half later it would not go
Speaker 3: into gear. He towed it to Bill's automotive and Bill
Speaker 3: said it was never filled up properly. Back to a
Speaker 3: year and a half ago, and so now he needs
Speaker 3: a new transmission, and he says, grease monkey is responsible.
Speaker 3: He went back to his records and he said he
Speaker 3: was only charged for two leaders of transmission fluid. Now
Speaker 3: I want to ask you, do I have that right
Speaker 3: so far? Andrew? Yeah, okay, So what do you think, Jeff,
Speaker 3: what is your initial blush? What were your first blush
Speaker 3: at this?
Speaker 12: That dog don't hunt?
Speaker 5: Uh?
Speaker 12: You know, a year and a half and thirty thousand miles.
Speaker 12: If he was under full, he never would have made
Speaker 12: it be far.
Speaker 3: What do you think happened?
Speaker 12: Hard saying, I mean, you know, depending on what the
Speaker 12: invoice says. You know, they may have had a menu
Speaker 12: price for the service itself and it included a certain
Speaker 12: amount of fluid, and then they charged them for the
Speaker 12: additional fluid over.
Speaker 3: The menu, or they didn't if they had only put
Speaker 3: in two leaders, and it takes how many leaders does
Speaker 3: that take.
Speaker 12: From a dry capacity? And he probably holds about nine, uh,
Speaker 12: you know, on a servant on a service you don't
Speaker 12: probably take about four or four and a half.
Speaker 3: Okay, So okay, let's just say it was low. If
Speaker 3: it was low, would it have lasted that long?
Speaker 12: No, not that low. You know, for for it to
Speaker 12: be low enough to burn it up, he would have
Speaker 12: had symptoms a long time ago.
Speaker 2: Exactly.
Speaker 3: I'm just feeling you know, our purpose here, Andrew, when
Speaker 3: you call.
Speaker 6: Is to look for reasons to help you.
Speaker 3: But when we do it, it's but when we do it,
Speaker 3: it sounds a lot like we're looking for reasons not
Speaker 3: to help you. Now, the reason we do that is
Speaker 3: we want to put it through the fire, right. We
Speaker 3: want to We want to make sure we have a
Speaker 3: good case if we fight for you. I'm not telling
Speaker 3: you not to fight. I'm not telling you to give up.
Speaker 3: We're just saying, from our standpoint, it doesn't look good
Speaker 3: for us to help you. Oh okay, I mean you
Speaker 3: hear what he said.
Speaker 2: Go ahead, So let me throw this other scenario out then,
Speaker 2: So about say, for instance, I've been paying on this
Speaker 2: uh and uh warchy insurance right forard this car, and
Speaker 2: this problem comes along. I call these people and I
Speaker 2: tell them what's going Wait.
Speaker 3: Wait, Are you talking about you have a service some
Speaker 3: kind of a service contract.
Speaker 2: Yes, I do.
Speaker 3: Okay, hold on, we'll come right back to that. I'm
Speaker 3: Tom Martino. Hold on, bro, and then we're also going
Speaker 3: to go to Angelina to find out. Just hang on,
Speaker 3: We'll ask Jeff about this extended warranty or whatever the
Speaker 3: service contract is.
Speaker 6: Right after this, I'm Tom Martino.
Speaker 3: Three oh three seven to one three Talk Frank Duran,
Speaker 3: the real Estateman dot com. He'll market analysis of your
Speaker 3: home to tell you what it's worth and what it
Speaker 3: will sell for three oh three nine to zero sixteen
Speaker 3: twenty two. Get knowledge before you even decide to sell.
Speaker 3: Frank durand the real estate Man dot com. Go with
Speaker 3: a sure thing Denver's best roofer Excel Roofing dot com.
Speaker 3: You don't pay a cent until you're content. Time for
Speaker 3: an insurance check up free, no obligation. In comparison, call
Speaker 3: Compass Insurance paying too much your coverage at dozens of
Speaker 3: insurance companies find out now three all three seven to
Speaker 3: seven to one help. You'll think you're his only customer
Speaker 3: when you choose Frank durand the real estate Man dot
Speaker 3: com to list your home with Remax Alliance three all
Speaker 3: three nine two zero sixteen twenty two. I'm Tom Martino
Speaker 3: and welcome. So I I think that basically, some people
Speaker 3: call and we can't help them, but we give them direction.
Speaker 3: And that's the thing with Greece. Monkey. But he said,
Speaker 3: wait a minute, Tom, I do have some kind of
Speaker 3: a warranty. So Andrew, talk to me about that warranty
Speaker 3: you have. Andrew did hang up? Because go ahead, Andrew?
Speaker 3: What kind of warranty do you have?
Speaker 2: I've got a warranty for uh the car and it's
Speaker 2: through car shew.
Speaker 3: Oh, Now listen, I want to tell you something. But
Speaker 3: but okay, go ahead, no finish, and then I'll tell you.
Speaker 3: Go ahead, what happened? You called them? And what did
Speaker 3: they say?
Speaker 2: They told me that I got to that I have
Speaker 2: to get the transmission tore down, normal, right, the tear
Speaker 2: get it tore down to find out what caused the problem.
Speaker 3: But here, Andrew, I'm going to Andrew, that's normal. Andrew,
Speaker 3: that's normal. They're not going to spend a thousand bucks
Speaker 3: in labor to find out they're not liable. If they're
Speaker 3: not liable, or if they are liable, they're they will
Speaker 3: they will pay back, pay it, but they're not going
Speaker 3: to pay to go to go hunting. But there's something
Speaker 3: you need to know.
Speaker 7: It's very important man, that you have the right transmission company.
Speaker 7: Tear it down and talk with your warranty company. If
Speaker 7: they don't know how to communicate properly, you could easily
Speaker 7: get denied.
Speaker 3: But let me tell you, you're your own worst enemy. Shannon,
Speaker 3: all right, we got it, keep going time. So people,
Speaker 3: have you heard a little blank he said, a naughty word,
Speaker 3: So so Mark. If it's owner abuse or someone else
Speaker 3: causes it, and even if it's unintentional, but if they
Speaker 3: did not fill it up properly, then they will deny it.
Speaker 7: However, they'll they'll say, hey, you got to go to
Speaker 7: grease monkey.
Speaker 3: That's not our fault, right, But he said he never
Speaker 3: mentioned that to the warranty company, So that's good.
Speaker 7: He may have a chance, Jeff, if he's gotten those
Speaker 7: through that particular warrant warranty company. Jeff, have you got
Speaker 7: them to cover transmissions under these circumstances.
Speaker 12: Reality behind the whole thing, that it was low on fluid.
Speaker 12: Un they will deny it just off of that. It's
Speaker 12: the customer's responsibility to check and maintain fluid levels. And
Speaker 12: I mentioned on fluid it's gone so as far as
Speaker 12: auto shield them so or car shield whichever one is
Speaker 12: going by, and it's both the same company. I'm not
Speaker 12: a big fan of theurs. Yes, I have gotten them
Speaker 12: to cover but basically they cover up to the cost
Speaker 12: of the rich of a used replacement, and they will
Speaker 12: ship to you a used transmission to put in which
Speaker 12: I refuse to do, or the customer can pay for
Speaker 12: the government and actually have it built.
Speaker 3: All right, thank you, Jeff jet Thick KIMMERA Transmission three
Speaker 3: oh three six nine three fourteen hundred. We got more
Speaker 3: coming up on the Troubleshooter Show three oh three seven
Speaker 3: one three talks seven one three eighteen five five Go
Speaker 3: with a sure thing Denver's best Route for excel roofing
Speaker 3: dot com. You don't pay a cent until you're content.
Speaker 3: Please time for an insurance check up free no obligation
Speaker 3: comparison call Compass Insurance paying too much your coverage at
Speaker 3: dozens of insurance companies find out now three oh three
Speaker 3: seven seven to one help. You'll think you're his only
Speaker 3: customer when you choose Frank durand the real estate man
Speaker 3: dot com to list your home with Remax Alliance three
Speaker 3: oh three nine two zero sixteen twenty two.
Speaker 2: Yeah, ripped.
Speaker 1: News need advice? Who you don't have? Come run in
Speaker 1: stas as you can. Shooter's gonna help coming, man, This is.
Speaker 4: The Troubleshooter Show now Tom Martino.
Speaker 3: Hey, Hey, hey, Tom Martino here, welcome to the show.
Speaker 3: Three O three seven one three talks seven on three
Speaker 3: eight two five five. Here to help you any way
Speaker 3: we can. Man, I'll tell you it's it's a challenge,
Speaker 3: but we love it. Now. We would rather people don't
Speaker 3: get into trouble, so we always try to post you know,
Speaker 3: warnings or tips both on LinkedIn and on YouTube and
Speaker 3: on Instagram. I do it under the Troubleshooter moniker on YouTube.
Speaker 3: It's referral list. So if ever you get a chance
Speaker 3: to look at stuff, we have a lot of preventive measures,
Speaker 3: so welcome and give us a call. We'll take you
Speaker 3: immediately at three oh three seven to one three talk
Speaker 3: while we're here. You can also call twenty four to
Speaker 3: seven three oh three Martino three oh three six two
Speaker 3: seven eight four six six and that goes to our office.
Speaker 3: If we're there, we pick up and take your information.
Speaker 3: If not, you leave a message. But we do promise
Speaker 3: you this, you will get on the show. If you
Speaker 3: have an issue, you leave your number, we will get
Speaker 3: back to you. Now, of course, it doesn't mean you'll
Speaker 3: automatically be on the show when we call you back,
Speaker 3: so don't be worried. Well, we'll call and find out
Speaker 3: what's up. Now, Angelina has an issue with the property
Speaker 3: management company, and I'm not sure. We were going to
Speaker 3: try to figure out what's up here, and we discontinue.
Speaker 3: We're not discontinued. We went to another call. But I
Speaker 3: want to come back to Dina and and really get
Speaker 3: to the bottom line here, I mean, Angelina, Angelina, Wait
Speaker 3: a minute, Oh no, this is a new one. Wait
Speaker 3: is this a property management company with a new person?
Speaker 3: Is that what we're talking about or similar? Yes, it is. Okay, Angelina,
Speaker 3: Now did you have Do you live in the same
Speaker 3: place that a that Dina does or is this just
Speaker 3: totally a coincidence?
Speaker 10: No, I do live in the same committed building that
Speaker 10: she does.
Speaker 3: Okay, we'll tell tell me about your experience.
Speaker 10: Well, I have been well here, like right here in
Speaker 10: front of me, right now, what I'm reading here is
Speaker 10: an important reminder from the from the management that unauthorized
Speaker 10: occupants and guests are having found living with you. You know,
Speaker 10: if this on your lease is a violation of your agreement. Well,
Speaker 10: I've been having some issues with the neighbors above me
Speaker 10: that have been very noisy, have been very obnoxious with
Speaker 10: the noise all.
Speaker 3: Ours now, hold on, let me get this, let's let's
Speaker 3: let me get this straight. You got to notice from
Speaker 3: management saying that you had some authorized occupants.
Speaker 10: Well I did at one time from the last manager.
Speaker 10: I did have that. But this new manager that had
Speaker 10: started here had put every notice on everybody's door that
Speaker 10: unauthorized occupants and guests, you know, if it would be
Speaker 10: responsible for them.
Speaker 3: And it was to hold on. So it was like
Speaker 3: it was like a general warning, like, hey, no one's
Speaker 3: allowed to have unauthorized people. Is that what you're talking about?
Speaker 10: Yes, yes, okay, and it will be continued.
Speaker 3: So every everyone, everyone really got the notice, not just
Speaker 3: you exactly.
Speaker 6: Okay, keep going.
Speaker 10: So everyone got this notice. But I've been having this
Speaker 10: trouble with these neighbors above me for quite some time now.
Speaker 10: And what kind of trouble the noises, the noise complaints
Speaker 10: that I've had with them, the stomp and the slam
Speaker 10: in the doors, their music. There are people that they
Speaker 10: have in and out out all hours of the night,
Speaker 10: and yeah, you know, and to I went down to
Speaker 10: talk to the management. The manager. There is already two
Speaker 10: three different managers that I've already spoken to about it,
Speaker 10: and they will refuse to go up there and say
Speaker 10: anything to anybody.
Speaker 3: So do you think, Angelina, do you think that they
Speaker 3: have unauthorized people up there?
Speaker 10: I guarantee you they do it.
Speaker 6: Why do you think that?
Speaker 10: Because I live right underneath it, So I mean I
Speaker 10: hear it, you know what I mean? And you know
Speaker 10: in apartments they're very you know, in apartments you hear
Speaker 10: everything pretty much.
Speaker 9: It's like the clubs.
Speaker 3: I said, now, what are the rules are? What are
Speaker 3: the rules? Are you not allowed to have any guests?
Speaker 3: What if like your aunt or uncle came or your cousin,
Speaker 3: Are you not allowed to have any guess? Or is
Speaker 3: it a certain amount of days? How does that work?
Speaker 10: We can have you can have a guest up to
Speaker 10: fifteen days without lease.
Speaker 9: Okay, pretty But the thing about it is.
Speaker 10: You you have they have to pollow the same rules
Speaker 10: that we ask you with the ones that are carrying.
Speaker 3: The So no, I get it. So beyond fifteen days.
Speaker 3: Beyond fifteen days, that was the warning. And you're convinced
Speaker 3: that the people upstairs are breaking the rules, and you're
Speaker 3: saying the management company, what are they afraid of them?
Speaker 3: Or what they are?
Speaker 10: Something something, because they don't they don't make no attempt
Speaker 10: to even listen to what I have to say. And
Speaker 10: the last manager that we did have here went and
Speaker 10: told me not to call the police anymore. Don't call
Speaker 10: the police.
Speaker 2: Somemore.
Speaker 10: I'm like, well why not?
Speaker 3: I mean, well, why are you? Why are you calling
Speaker 3: the police? Let's go there. What's the what's the main reason?
Speaker 10: At two three o'clock in the morning, when I got
Speaker 10: to get up for you know, my husband has to
Speaker 10: get up for work, I mean, I'm going to make
Speaker 10: a complaint of the noise, you know. So I mean
Speaker 10: that's why I've called the police.
Speaker 3: So the cops do.
Speaker 13: Yeah, what's happened When the cops came out.
Speaker 10: Angelina, nothing, They go up there and nobody answers the door.
Speaker 10: So that's what's beginning. There's no answer whatsoever. So then
Speaker 10: they can't make no, they can't make him aware not
Speaker 10: to do it no more? And who is all in
Speaker 10: there because Noe opens the door for them.
Speaker 3: Wait a minute, So you've called the police numerous times.
Speaker 10: Oh, it's numerous times, and they have gone up there.
Speaker 3: Some they have gone up there.
Speaker 10: They have gone up there, they've not. But I can't
Speaker 10: tell you every day every time I've called that they
Speaker 10: did it.
Speaker 14: No, Angelina, what jurisdiction is it? Denver Aurora District six?
Speaker 15: Is what Denver District six?
Speaker 14: Angelina?
Speaker 5: Now?
Speaker 14: Now the sergeant at District six and Viole to complaint
Speaker 14: with the sergeants say they need to go up there
Speaker 14: and issue these people that take it.
Speaker 10: I talked to the sergeant and he said for me
Speaker 10: to call the detective today. So that's what I got
Speaker 10: to do today.
Speaker 3: Let me ask you something I want to get back
Speaker 3: to these unauthorized guests. How do you like how many
Speaker 3: people do you think are living up there?
Speaker 10: Well, you know it's different times, there's different occupying.
Speaker 9: Different people all the time, pumpantly.
Speaker 10: And they're always coming to the side of the building,
Speaker 10: and and we we have keeps.
Speaker 7: That go from the I mean, what is your gut
Speaker 7: tell you do you think they're like drug dealers.
Speaker 3: Do you think they're opening a brothel? Yeah, think's going on.
Speaker 10: Something that is not normal up there, Like what though,
Speaker 10: I don't I'm criminally I don't. I think a lot
Speaker 10: of probably drug prest scenario. Probably.
Speaker 3: Hey, I want to ask you something. Do you think
Speaker 3: they would help move you? Can you move to another
Speaker 3: apartment in the complex, or do you think that they
Speaker 3: want to get rid of you because they don't like
Speaker 3: you complaining?
Speaker 10: Well? I could probably think that because they have several
Speaker 10: times I've told me maybe I could move, maybe to
Speaker 10: the fifth floor. But now we don't even have a
Speaker 10: manager here now. She said out the first of the
Speaker 10: year that she would get me moved. Well, now we
Speaker 10: don't even have a manager here now.
Speaker 9: She just left on a fighting Angelina.
Speaker 3: I'd like to call the BA Dina.
Speaker 6: Yeah, Dina told us they go through managers like socks.
Speaker 10: Yes, nobody stays here. Nobody stays here.
Speaker 3: Bow volunteered to take a crack at it.
Speaker 5: Bo.
Speaker 6: You want to make a call or a call, there's
Speaker 6: got to be some manager.
Speaker 7: Have you gone up and has she actually gone up
Speaker 7: and talked to anybody ever?
Speaker 3: No? Like the neighbors. Yeah, I mean, wouldn't that be
Speaker 3: you afraid.
Speaker 10: Yep, I've gone up there. I have gone up there.
Speaker 10: But she has told me now that if I call
Speaker 10: the police that she's going to get me a beatdown.
Speaker 3: Oh my god.
Speaker 7: Yeah, did you tell the cops that?
Speaker 10: Well? Yeah, but you know what with districts, they don't.
Speaker 9: They're not taking that serious.
Speaker 10: They not a car.
Speaker 6: Yeah, you know what.
Speaker 3: I can see that because I often tell Mark, I'm
Speaker 3: going to give it of a beat down, and he
Speaker 3: why don't we have in all honesty, why don't we
Speaker 3: have chopper? Didn't he work for Denver PD?
Speaker 13: I can call on there, Mark, I know, let Bo.
Speaker 3: Call for it. Yeah, Bo knows someone over there. That's great.
Speaker 7: But I mean, if they're really threatening to beat the
Speaker 7: hell out of this woman and they're noisy all the time,
Speaker 7: you need to get a video recorder show some of
Speaker 7: this or use your phone, and the cops need to
Speaker 7: step up and do something.
Speaker 6: Although it is Denver, so good luck exactly.
Speaker 10: That's how I look at it too. It's Denver, and
Speaker 10: in the area that I'm living at, it's yeah, it's
Speaker 10: impossible to get them to read, to even come out.
Speaker 10: Sometimes living there, there's been sometimes that they are called
Speaker 10: and they never even show up. They call me, They're like,
Speaker 10: oh no, Angelina, we're not going out there today.
Speaker 3: Really, you know what, Angelina, it could be seriously, the
Speaker 3: boy you cried wolf. Maybe they think you're complaining too much.
Speaker 3: I'm not saying you are. I'm just saying that could
Speaker 3: be what they're saying.
Speaker 10: I'm gonna you know, and that's probably that could possibly be.
Speaker 10: But the thing about it is if I got to
Speaker 10: live here too, I mean, they got to follow the
Speaker 10: same rooms as we do. You know, I'm courteous to
Speaker 10: my other neighbor down below me. Why can't I get
Speaker 10: the same the same thing, you know what I mean?
Speaker 10: From her?
Speaker 3: Yeah? Yeah, right, three oh three, Well, Angelina, what do
Speaker 3: you want to right now?
Speaker 5: BO?
Speaker 3: I got this in Bo's hands and we'll we'll check
Speaker 3: back when BO talks to them, So you'll be hearing
Speaker 3: from BO three oh three, seven to one three talks
Speaker 3: seven one three, eight, two five five. Give us a call.
Speaker 3: We have plenty of room for calls and questions and complaints.
Speaker 3: I'm getting a lot of texts for some reason today,
Speaker 3: which is not bad. By the way, you can always
Speaker 3: text me now. I have a private line where you
Speaker 3: can text me right here, and my private cell phone
Speaker 3: comes right to me and it's my Google Voice number,
Speaker 3: and really it does. It comes right to me no
Speaker 3: matter where I am seven four seven nine.
Speaker 6: Fifty two eighty.
Speaker 3: You can text me seven four seven nine nine nine
Speaker 3: fifty two eighty, or you can go to our.
Speaker 6: You know, when we're on the air.
Speaker 3: Here this iHeart short code. They call it five seven
Speaker 3: seven three nine. Just put Tom in the message. Uh
Speaker 3: five seven seven three nine. We have more coming up
Speaker 3: on the Troubleshooter Show, trying to solve your problems, answer
Speaker 3: your questions, take your complaints, and remember CMG Financial Gosh,
Speaker 3: our friend John over there, John Clace Mark. Reverse loans
Speaker 3: are back and they're doing pretty damn good for people
Speaker 3: because equity is so high.
Speaker 7: Yeah, and I love John because if it's not right
Speaker 7: for you, he's not gonna try to sell you one.
Speaker 7: He'll put you in a conventional or all the other
Speaker 7: loans they got.
Speaker 3: Well, Mark went out, you know, we've had a relationship
Speaker 3: with them for a long time. CMG and Mark went
Speaker 3: out recently and says, you don't want John. We got
Speaker 3: to get you back on the show because you do
Speaker 3: so much good for people, So now they do conventional
Speaker 3: loans too, but I want you to know reverse loans
Speaker 3: are an option, including jumbo reverse loans, so you can
Speaker 3: always give them a call. Three oh three five seven
Speaker 3: seven seven to two zero six. Go with a sure
Speaker 3: thing Denver's best roofer Excel Roofing dot com. You don't
Speaker 3: pay a cent until you're content. Time for an insurance
Speaker 3: check up free, no obligation. In comparison, call Compass Insurance
Speaker 3: paying too much your coverage at dozens of insurance companies
Speaker 3: find out now three oh three seven to seven to one. Help.
Speaker 3: You'll think you're his only customer when you choose Frank
Speaker 3: durand the real estate Man dot com to list your
Speaker 3: home with Remax Alliance three oh three nine two zero
Speaker 3: sixteen twenty two. Hey, I'm Tom Martino and here to
Speaker 3: help you, of course, along with the team John uh Now,
Speaker 3: is this another apartment complex? Jump? John? What's going on
Speaker 3: with you?
Speaker 5: Hey? How you doing?
Speaker 10: Yeah?
Speaker 3: Good? John?
Speaker 1: Now?
Speaker 3: What what's going on? Are you in the same apartment complex?
Speaker 5: It sounds like I am, but I'm an Aurora set
Speaker 5: of tender, so I guess it's a different one.
Speaker 3: Okay, So talk to me. What's your issue? What's going on? Bro?
Speaker 5: I have a very similar issue as the last caller,
Speaker 5: where the people upstairs for me are stopping around and
Speaker 5: it sounds like a furniture waits dropping him on the
Speaker 5: ground for all hours of the night until two, three,
Speaker 5: four o'clock in the morning. Down below me doing the
Speaker 5: same thing. And again we're on souse. I've been there.
Speaker 5: I've been there about a year and a half. Hey,
Speaker 5: we're on our fifth manager now that just gave me
Speaker 5: in two weeks ago. And every time you go to
Speaker 5: management and they say, oh, call security, you call security,
Speaker 5: Securio says, oh, we can't knock on the door unless
Speaker 5: we can hear it from the hallway. I will come
Speaker 5: to my apartment and you can listen. Oh we can't
Speaker 5: do that. But nothing gets done.
Speaker 3: Has it been nearly two years or would you say
Speaker 3: it's is it right out a year and a half
Speaker 3: or nearly two years or what.
Speaker 6: I'm just curious how long this has been going on.
Speaker 5: It's been going on at least for a year.
Speaker 3: Okay, Now here's the thing, man. We are getting a
Speaker 3: lot of these complaints and I've gotten some texts since
Speaker 3: that other woman was on as well. And here's what
Speaker 3: some people are saying, Tom, Apartment complexes are finding it
Speaker 3: near and possible to get managers that are worth a dan.
Speaker 3: And another guy said, I'm an owner of a complex
Speaker 3: and we just.
Speaker 6: Don't want to make trouble.
Speaker 3: And you know, we have some tenants that are overly sensitive.
Speaker 3: Now they're not talking about you or Angelina or Dina,
Speaker 3: They're just making an observation. So, John, are they really
Speaker 3: really noisy? I mean, is this a bad thing where
Speaker 3: you could call the police or what? What do you
Speaker 3: think's going on?
Speaker 5: Well, last week I had an incident where the ones
Speaker 5: down below me we're partying and playing my music and
Speaker 5: stuffing and everything, and I had security. They went three
Speaker 5: different times, and you know, these guys are, oh, we
Speaker 5: don't speak English, don't understand England. And so then the
Speaker 5: security guard told me, oh, we can only go three times,
Speaker 5: and then you got to call the cops. So I
Speaker 5: started with security around ten thirty at night, almost eleven.
Speaker 5: I finally called for a police at twelve thirty am.
Speaker 5: Or police showed up at four forty five am. And
Speaker 5: what happened They were already passed out. Oh okay, buying
Speaker 5: the police. It's not an emergency situation. They put it
Speaker 5: on the back burner till they're not doing anything.
Speaker 2: I guess.
Speaker 3: Just tell them this is the problem illegal, this is
Speaker 3: the problem with noise. No you know, it's all subjective
Speaker 3: and police they don't want to waste their time on it.
Speaker 3: And I don't mean your calling with nonsense, John, I'm
Speaker 3: just talking about how they think about it.
Speaker 6: You know, they're thinking, look.
Speaker 3: It's noise, for God's sakes, give it a break, and
Speaker 3: they don't want to waste police time. And then the
Speaker 3: management people, they don't know what to do.
Speaker 5: They told me, well, we'll send them an email and
Speaker 5: tell them they got to tote it down. But every
Speaker 5: management been in there since I've been there, Like I said,
Speaker 5: they're on their fifth one now. They send them an email,
Speaker 5: and maybe they don't read English or something. You know,
Speaker 5: these guys upstairs and the ones up below, and.
Speaker 6: They could be dwarfs for all we know. Yeah, I don't.
Speaker 3: Here's here's the thing, man, I don't know what to
Speaker 3: tell people in this situation really, except if it's really bad,
Speaker 3: they can use it for a constructive eviction, meaning you
Speaker 3: could probably break the lease if it's really bad, or
Speaker 3: you ask them to move you to another one. Have
Speaker 3: you Mark asked this before? Have you actually gone to
Speaker 3: talk to your neighbors?
Speaker 5: No, I have not because I don't know who hasn't
Speaker 5: gun anymore and who doesn't, so I have not knocked
Speaker 5: on doors.
Speaker 3: Yeah, it's dangerous too sometimes, what would you do, Mark,
Speaker 3: I'd go talk to him. Mary, geez, that's the first thing.
Speaker 7: How would you put it? How wet you being really loud?
Speaker 7: Can you bring it down? You were waking me up
Speaker 7: for three am?
Speaker 3: Or or maybe you could say, I'm not sure if
Speaker 3: it's coming from here, but you know, are you guys
Speaker 3: up laid? You'd have to get a seal for it.
Speaker 7: Then if they're then if they're complete jerks about it,
Speaker 7: maybe recorded without him.
Speaker 5: Stomping in the bedroom. Their bedroom is right over my bedroom.
Speaker 5: You know?
Speaker 3: What are they doing? The nasty? Is that what's waking
Speaker 3: you up?
Speaker 5: No, it's just like they're stomping around and then you
Speaker 5: can hear them.
Speaker 3: Sounds like they bumping ugly.
Speaker 2: No, it just sounds like, you.
Speaker 5: Never know, stomping on the floor. Then you can hear
Speaker 5: them talking.
Speaker 7: I get it, Hey, I am like that. They used
Speaker 7: to complain about us all the time. If we were
Speaker 7: doing laundry or vacuuming after seven or eight o'clock.
Speaker 6: So yeah, you know, hold on, So there is that?
Speaker 3: Okay? Is it that John is overly sensitive or is
Speaker 3: it that they're noisy?
Speaker 6: Or maybe a little bit of both.
Speaker 3: But you know, sometimes how about his ear plugs? Talk?
Speaker 7: Wait a second, did he say did he say they
Speaker 7: they don't speak English?
Speaker 3: He didn't know. He didn't know if they spoke English.
Speaker 3: He didn't know if they had mental problems or were
Speaker 3: dwarfs or anything.
Speaker 6: He doesn't know about it. He just he just.
Speaker 5: Basically says, okay, tomsuday.
Speaker 11: What about just ear plugs? Noise canceling earplugs?
Speaker 3: Well, sometimes you know what's really weird? You know, sometimes
Speaker 3: it's not so much noise as it is. And don't
Speaker 3: think I'm crazy. Vibration Have you ever seen, like, have
Speaker 3: you ever felt in an apartment complex or condo or something?
Speaker 3: You know what I mean by vibration where people walk
Speaker 3: real loud or or they're doing stuff and it's weird.
Speaker 3: But you know, why should he walk around come on,
Speaker 3: why should he walk around his apartment with like Bow's
Speaker 3: headsets on? For now sad night? When he goes to sleep.
Speaker 5: Yeah, still, like I said, they're stomping, you know, it
Speaker 5: sounds like they're stomping. I mean if somebody's walking above
Speaker 5: me and they're just regular walking, or the floor squeaks
Speaker 5: or something like that, that doesn't bother me. And I usually,
Speaker 5: I mean in our apartments and everybody's they have a
Speaker 5: quiet time after ten thirty pm. And this usually starts
Speaker 5: between twelve thirty one two o'clock in the morning. It
Speaker 5: goes till three or four.
Speaker 3: Well, god, oh, I don't man, I you know, really
Speaker 3: and truly moving might be an option, but you don't
Speaker 3: want to move.
Speaker 6: How long have you said you've been there, like a year?
Speaker 5: I'm going down two years in July, it'll be two
Speaker 5: years there.
Speaker 6: And for a year this has happened.
Speaker 3: And were there new people that moved in or what?
Speaker 5: When I moved in? There were three three apartments for
Speaker 5: granted when I moved in, and now we have one
Speaker 5: manager to just started moving in everybody off the street.
Speaker 5: That's basically what you got living there now.
Speaker 6: So oh, man, I don't know.
Speaker 3: So God, I would still try the the Dayton to route,
Speaker 3: you know, go talk to them and you're really it's
Speaker 3: the best you're going to do at this point.
Speaker 6: Let's let's just state some facts seriously.
Speaker 3: Now, no fooling around. Number one, nobody cares. Really, the
Speaker 3: only people that care are the people directly involved. The
Speaker 3: police aren't going to get involved. They really aren't unless
Speaker 3: there was drug activity or something serious. And really the
Speaker 3: police are spread thin. It's not really their fault. Apartment
Speaker 3: people don't care because they don't want to stir it up.
Speaker 3: They figure, you know what, let's just get along or whatever,
Speaker 3: and they don't care. The truth is, no one cares
Speaker 3: unless it's so egregious that that apartment is causing problems
Speaker 3: for like like other people, like not just one apartment,
Speaker 3: but like like let's just say three or four or
Speaker 3: five apartments are complaining about one apartment. That might put
Speaker 3: a different spin on it. But right now, John, I'm
Speaker 3: sorry to say seriously, I think you're on your own
Speaker 3: and I don't think anybody cares, and I think you'd
Speaker 3: have to move, you know, and.
Speaker 5: Also just break my lease. I might just break my
Speaker 5: lease and then they try.
Speaker 3: Now if you do, no, no there now, now I
Speaker 3: want to I want to give you some some news here.
Speaker 3: There is a way to break your lease legally if
Speaker 3: you do it the right way. Of course, when you
Speaker 3: have an issue that impedes your your peaceful and quiet
Speaker 3: enjoyment of the premise is now Mark. I'm not sure
Speaker 3: noise is covered under the constructive eviction things. I know,
Speaker 3: like heat and security and all kinds of stuff, But
Speaker 3: I'm not sure. I mean, it's just something that comes
Speaker 3: up and and I just I.
Speaker 6: Don't think there's a solution.
Speaker 3: Okay. It's not like a book where you can go
Speaker 3: to the problem and find a solution. It's just not.
Speaker 5: I broke my at least one time I lived in
Speaker 5: another the place I lived before where I live now.
Speaker 5: The place was, we're atting mice infested, and they let
Speaker 5: us get let us gets control. Let's get a toy
Speaker 5: so it doesn't do anything, you know.
Speaker 3: One guy said one texture, I have a couple texts
Speaker 3: saying that they may not even be aware they're making
Speaker 3: a lot of noise, and they're right. Another one another
Speaker 3: one says, you know, I had a situation like this
Speaker 3: and it was one two year old.
Speaker 6: You know, two year olds don't people don't.
Speaker 3: Realize how noise translates through a floor, and a lot
Speaker 3: of these places are built like crap anyway, I got
Speaker 3: to take a break three oh three seven one three
Speaker 3: talk seven one three eight two five five. You know
Speaker 3: Compass Insurance Group is doing insurance checkups free of charge.
Speaker 3: This is perhaps one of the most valuable services we
Speaker 3: offer because it's free, and it's honest, and it will
Speaker 3: give you a great idea if you have good insurance,
Speaker 3: if you're paying too much or you don't have enough.
Speaker 3: That's the Insurancehealthcenter dot com three oh three nine nine
Speaker 3: six nine thousand. Go with a sure thing Denver's best
Speaker 3: roofer Excel Roofing dot com. You don't pay a cent
Speaker 3: until you're content time for an insurance checkup free, no obligation.
Speaker 3: In comparison, call Compass Insurance paying too much your coverage
Speaker 3: at dozens of insurance companies find out now three oh
Speaker 3: three seven seven to one help you'll I think you're
Speaker 3: his only customer when you choose Frank durand the real
Speaker 3: estate Man dot com to list your home with Remax
Speaker 3: Alliance three oh three nine two zero sixteen twenty two.
Speaker 6: Hi Tom Martinez here.
Speaker 3: Three oh three seven one three talk seven one three
Speaker 3: eight two five five. Getting a lot of interesting texts
Speaker 3: about handling noisy neighbors. Now, some are sensible and they say,
Speaker 3: look Tom, it's quite entirely possible. They don't know they're noisy.
Speaker 3: Talking is always a good option. Others say, make noise back,
Speaker 3: In other words, get a foghorn, one of those blowhorns.
Speaker 3: You take the games, and when you hear them be noisy,
Speaker 3: you do it back. Not noxiously, but do it back.
Speaker 3: But you don't admit to doing it. And you also
Speaker 3: don't if they if anyone ever comes to your door,
Speaker 3: you never admit you have it right, So they're gonna
Speaker 3: have the same dilemma.
Speaker 6: And maybe like a Pavlo, is it Pablo?
Speaker 3: Is that who I'm talking about? Pablo with the dogs?
Speaker 3: The response is, uh, oh, whenever I make noise, I
Speaker 3: get noise and they might stop. Would you ever do
Speaker 3: something like that with a foghorn? Now, I will tell
Speaker 3: you a true story, and it really is true. It's
Speaker 3: an an's got true. So years ago, when I first
Speaker 3: got married, many many years ago, we were out in
Speaker 3: the country in an a frame. It was a beautiful
Speaker 3: chalet home that we rented, and we rented the main
Speaker 3: floor and it had a ladder and a loft and
Speaker 3: then then there was a basement floor, but it was
Speaker 3: a walkout so it wasn't like a basement. And we
Speaker 3: had a teacher who rented down there and he taught
Speaker 3: at the local a correctional facility for juveniles, juvenile boys,
Speaker 3: and he was a nice guy, but he never realized
Speaker 3: how loud hysteria was.
Speaker 6: But it was terribly loud.
Speaker 3: So he had weird hours and sometimes with sleep in
Speaker 3: the afternoons, but he played this stuff at night.
Speaker 6: So I recorded it.
Speaker 3: Back then, we didn't have a lot of recorders like
Speaker 3: on our phones and stuff, but I recorded it, but
Speaker 3: it didn't come across very well. So I had a
Speaker 3: band and we literally would practice in the a frame
Speaker 3: on days when we could, on a Saturday when he
Speaker 3: was gone and stuff. And we had what was called
Speaker 3: vox amplifiers vox. You know, remember the Beatles had those
Speaker 3: big boxes, right, So we had one of these piggyback amps,
Speaker 3: and I also had a drum set.
Speaker 6: And then I knew he was going to be sleeping.
Speaker 3: At two o'clock on a Wednesday or something, we were
Speaker 3: home and we turned these up and we did and
Speaker 3: I was on the drums and we did massive, massive, massive, noise.
Speaker 3: So I get a knock at the door and I
Speaker 3: open up and he laughed and he says, Okay, I
Speaker 3: get it. And it was humorous but a little you know, edgy,
Speaker 3: and it worked. But hey, Mark, do you remember Vox amps.
Speaker 3: You're a guitar player, remember, Yeah? I got one Vox,
Speaker 3: aren't they wolf? Wow?
Speaker 6: Do you have one?
Speaker 3: Now? Yeah?
Speaker 7: I got a Vox pre amp too. Man, that's really cool.
Speaker 7: It's like a it's like a pedal. You can program
Speaker 7: it to do anything.
Speaker 3: Yeah. Is it still a big name?
Speaker 6: I too?
Speaker 7: And my pre amp is actually are my pedal is
Speaker 7: actually a tube?
Speaker 3: Do you really believe? This is something I would ask?
Speaker 3: Do you really believe tubes make a difference with sound?
Speaker 7: I don't know if they do there, I mean they,
Speaker 7: but I don't know if you can completely emulate that.
Speaker 3: Now, probably they swear by it, you know. Anyway? We
Speaker 3: got more coming up on The Troubleshooter Show three oh
Speaker 3: three seven one three A two five five Go with
Speaker 3: a sure Thing Denver's Best Roofer Excel roofing dot com.
Speaker 3: You don't pay a cent until you're content. Time for
Speaker 3: an insurance check up, free no obligation comparison call Compass
Speaker 3: Insurance paying too much your coverage at dozens of insurance companies.
Speaker 3: Find out now three oh three seven to seven to
Speaker 3: one help. You'll think you're his only customer when you
Speaker 3: choose Frank durand the real estate man dot com to
Speaker 3: list your home with Remax Alliance three oh three nine
Speaker 3: two zero sixteen twenty two. Hi Tom Martino, your troubleshooter
Speaker 3: three oh three seven one three talk three oh three
Speaker 3: seven one three eight two five five. So I'm going
Speaker 3: back to some texts, and there are so many people
Speaker 3: that are having issues with noisy neighbors, and no one
Speaker 3: has one solution. They all have all kinds of solutions,
Speaker 3: but they all narrow down to this make noise back,
Speaker 3: but don't admit to it. So they get a feeling
Speaker 3: that every time they're noisy, they're gonna get noise.
Speaker 6: That might be a good solution.
Speaker 3: Another one is to move and use it as a
Speaker 3: constructive eviction to leave and to say you know this
Speaker 3: is intolerable and record it. Another one is to go
Speaker 3: talk to them and just become friends literally friends, or
Speaker 3: invite someone from that house to come down to yours
Speaker 3: while the people upstairs are doing what they do, So
Speaker 3: I don't know. I mean, that doesn't sound like a
Speaker 3: bad deal, you know, in general, I truly don't believe people.
Speaker 3: Now I might be wrong, but I don't think in
Speaker 3: general people want to be jerks in general, right, I mean, yeah,
Speaker 3: people have their own stuff going on. But do you
Speaker 3: think people just want to purposely, you know, bug people
Speaker 3: or or like you know what I'm saying, be noisy
Speaker 3: or be a jerk. I don't think people want to
Speaker 3: be I just think we we assume sometimes that kind
Speaker 3: of thing. And so which one of those choices, Mark,
Speaker 3: would you do? I'd go talk to him. I mean,
Speaker 3: that's the first thing I do, is go talk to
Speaker 3: the neighbor. It's amazing to mean, none of these callers
Speaker 3: have done that. Have you ever had a situation like
Speaker 3: this ever in your so we had a younger life.
Speaker 7: Yeah, when Susanna and I lived in an apartment over
Speaker 7: on Hamden in Lakewood, we had a lady under us.
Speaker 7: He complained all the time when we would dry our
Speaker 7: clothes or vacuum after seven o'clock.
Speaker 3: So she called the landlord. She called everybody.
Speaker 7: Honest, no one ever did anything, but she was absolutely insane.
Speaker 7: But then the funny part is she had a baby,
Speaker 7: and that damn baby would cry in the middle.
Speaker 3: Of the night all the time.
Speaker 7: Most colicky thing I've ever heard in my life. So
Speaker 7: I started calling the cops on her, just like she
Speaker 7: did on me.
Speaker 3: My goodness, the cops. What would the cops say about
Speaker 3: a kolaky baby?
Speaker 7: I don't know, but I would record it so they
Speaker 7: could hear it, and it was crazy. I'd go to
Speaker 7: the other neighbors. The only reason I did it to
Speaker 7: her is she was doing it to.
Speaker 3: Us all the time. It got pretty bad. Well, yeah,
Speaker 3: I mean, here's the deal.
Speaker 6: We have pretty much.
Speaker 3: I don't know, like like we've lost our ability to communicate.
Speaker 3: I think civilly almost, I you know, actually it goes
Speaker 3: back and forth. But I think that in general, we
Speaker 3: assume I think the worst and then react to something
Speaker 3: that hasn't happened yet. So we assume someone's going to
Speaker 3: be a jerk, and maybe we react to them being
Speaker 3: a jerk before they are a jerk, and then our
Speaker 3: reaction makes them a jerk. I don't know if that
Speaker 3: makes sense to you, But in any case, I invite
Speaker 3: you to text me or call, but I'm going to
Speaker 3: give you the text numbers because it's really important. I
Speaker 3: get a lot of texts. Now. You can also text
Speaker 3: me here if you want to do anything with my
Speaker 3: Wave eight Wealth management. You know, you can just make
Speaker 3: an initial contact here if you're interested in talking about
Speaker 3: your future. It's seven four seven nine nine nine fifty eighty.
Speaker 3: So if you hear something on the show you want
Speaker 3: to react to, give me a call. It also accepts images,
Speaker 3: but I don't want to see any I shouldn't even
Speaker 3: bring that up now. Now I'm going to have crazy
Speaker 3: people seven four seven nine nine fifty two eighty. And
Speaker 3: then also you can go to the short code that
Speaker 3: iHeart provides, which is five seven seven thirty nine, and
Speaker 3: put Tom in the code and it'll come to me.
Speaker 3: Another one says, is it okay if it's a day
Speaker 3: without illegals? Wait? Wait, wait wait, I didn't hear about this.
Speaker 3: When is the day without Illegals coming? Somebody wants to
Speaker 3: know about it. They have some suggestions. We'll talk about
Speaker 3: that coming up on the Troubleshooter Show. Go with a
Speaker 3: sure Thing Denver's Best Roofer Excel Roofing dot com. You
Speaker 3: don't pay a cent until you're content. Wait time for
Speaker 3: an insurance checkup free no obligation comparison call Compass Insurance
Speaker 3: paying too much your coverage at dozens of insurance companies
Speaker 3: find out now three O three seven to seven to
Speaker 3: one help. You'll think you're his only customer when you
Speaker 3: choose Frank durand the real estate man dot com to
Speaker 3: list your home with Remax Alliance three oh three nine
Speaker 3: two zero sixteen twenty two. So you don't have.
Speaker 1: Come running, Just as fas.
Speaker 10: As we can.
Speaker 1: Shooter's gonna help come.
Speaker 3: This is the Troubleshooter Show. No Tom Martino, Hello Tom
Speaker 3: Martino here and what can we do to help you?
Speaker 3: We've had some interesting calls today. You know, days often
Speaker 3: take on themes without even knowing it. When I say
Speaker 3: a theme, you know just the same kinds of calls.
Speaker 3: And today is about noisy neighbors in an apartment complex.
Speaker 3: What do you do or what do you do with
Speaker 3: bad neighbors in general? I've often said one of the
Speaker 3: most disappointing, heartbreaking things in life, you know, other than
Speaker 3: life or death. And you know I'm not talking about that,
Speaker 3: but you know, as far as day to day stuff
Speaker 3: is when you realize you have a bad neighbor meaning
Speaker 3: a bad neighbor just moved in. Or let's see, you
Speaker 3: have a dream house. You find we've had several young
Speaker 3: people where this has happened. So you have a dream house,
Speaker 3: you move in, you know, your child's out playing in
Speaker 3: the yard or whatever, and all of a sudden, uh, oh,
Speaker 3: you got a crazy person next door or down the street,
Speaker 3: and they're out to get you. And everyone in the
Speaker 3: neighborhood knows about them, or that maybe they just focused
Speaker 3: on you, and there's really it's a terrible, terrible feeling.
Speaker 3: I had one time where I moved into a place
Speaker 3: and I didn't do any due diligence about neighbors. I
Speaker 3: didn't buy it. I was renting years ago in upstate
Speaker 3: New York. I was still working for the newspaper, doing
Speaker 3: just freelancing for the local TV station, and I remember
Speaker 3: this guy was nuts. He just he would always like
Speaker 3: have a gun on his hip and he'd come over
Speaker 3: and talk to me like, I think your dogs barking
Speaker 3: a little too much, and it was scary and disgusting,
Speaker 3: and I don't know, the whole thing just pissed me off.
Speaker 3: So you know, I think it's really important and I
Speaker 3: mean this when you do diligence, do your due diligence.
Speaker 3: When you do your investigation of a neighborhood or a
Speaker 3: place to move into, there are ways you should look
Speaker 3: at it. And I once made up I believe in
Speaker 3: visuals because it's easy to remember things when you remember visuals.
Speaker 3: And I made up a system for buying I just
Speaker 3: mean yeah, for not just buying property, but moving into
Speaker 3: a property or considering a property. And the visual was
Speaker 3: a target with the bullseye being your property. If you
Speaker 3: visualize this when you're going out to look at property,
Speaker 3: I'm telling you it's really important and I want you
Speaker 3: to fill in the target these common things. Now I
Speaker 3: don't have it in front of me, so I'm doing
Speaker 3: this by memory. But because it's a target, I pretty
Speaker 3: much can remember. So you can have as many rings
Speaker 3: as you need for your particular situation. But the target
Speaker 3: analogy tells you what you should look at before going
Speaker 3: directly to the target. It's just a visualization the biggest
Speaker 3: target on the outside or the biggest circle I would
Speaker 3: label access well maybe that's even no, No, I'm sorry,
Speaker 3: not access area. So what does area mean? It means
Speaker 3: taxing districts, it means soon districts, water districts, fire districts
Speaker 3: and all of that. Now, why do I say that,
Speaker 3: Because if you're thinking about moving here in the center
Speaker 3: and on the outside, before you even get there, you
Speaker 3: may be popped with a special assessment. One time, people
Speaker 3: moving into the Castle Pines area was called Beverly Hills.
Speaker 3: At the time, I believe, or right after Beverly Hills,
Speaker 3: there was a giant assessment made for sewer and water
Speaker 3: because the system was so poorly, poorly run, and oh
Speaker 3: my god, did it turn out to be terrible for
Speaker 3: people thousands of dollars they own. So always look at
Speaker 3: the area, Okay, the overview taxing districts, especially things that
Speaker 3: you will have to come up with money for or maintain.
Speaker 3: What's the mill levee the amount per thousand you pay
Speaker 3: on taxes for those taxing districts. That all goes together
Speaker 3: to make that experience positive or negative. When you're moving
Speaker 3: into a place, Hey, Tom, what would be the next
Speaker 3: thing you look?
Speaker 11: Yes, don't you think that if you I'm not talking
Speaker 11: about renting, but if you're buying a place, I would
Speaker 11: expect some reasonable person like our buddy Frank would know
Speaker 11: all that information and be giving it to you as
Speaker 11: a as a buyer.
Speaker 3: Now ninety nine point nine percent of the people are
Speaker 3: not using Frank. I mean, otherwise you'd have one hundred percent.
Speaker 3: I mean, I'm saying that, you know, no one real
Speaker 3: estate person has a big enough market share where this is.
Speaker 3: This this talk is not necessary. But you're right. If
Speaker 3: you have a good real estate agent or broker, they
Speaker 3: should be looking out for a lot of this. But
Speaker 3: that never ever, ever takes the place of you doing
Speaker 3: your own due diligence. So what I mean is, and
Speaker 3: what Doc is saying, yeah, I mean, if you have
Speaker 3: somebody good, they're going to look at this. But even
Speaker 3: Frank is wonderful as he is, he'll never discourage this.
Speaker 3: He'll say, oh for sure, because he won't necessarily look
Speaker 3: at each and every taxing drict and come up with
Speaker 3: one that's in financial trouble and know that they have
Speaker 3: a deficit. I mean, he might, and I'm not saying
Speaker 3: he should or should not, But that's too much to
Speaker 3: lay on anyone.
Speaker 6: There are so many elements there could be.
Speaker 3: For example, listen to this one. There was an area
Speaker 3: that I moved into one time, and it had a
Speaker 3: vacant lot. That was called school dedication when you move in,
Speaker 3: when you develop as a developer, and I did many developments,
Speaker 3: you had to either pay certain fees to the school
Speaker 3: district or the water district or the sewer dist or whatever,
Speaker 3: or you had to give them something of value. And
Speaker 3: often developers would take a portion of their land and
Speaker 3: they would call it school dedication. So instead of paying
Speaker 3: the fees, you would dedicate this land to a school.
Speaker 3: Now it doesn't mean that the school's going to build
Speaker 3: a school on it, but it does mean the school
Speaker 3: district can do what they want with it. And then
Speaker 3: this one case, when I moved into a neighborhood and
Speaker 3: there was a school dedication, they were going to do
Speaker 3: a group home. They were selling it to a group
Speaker 3: home for drug addicts. Yeah, in our neighborhood. Now, no
Speaker 3: one wants that, right, not in my backyard, Nimby but
Speaker 3: but or whatever they call it. But here's the deal.
Speaker 3: They were doing it. It wasn't the school district. The
Speaker 3: school district was selling to the organization that was going
Speaker 3: to do it. And it hit everyone blindsided because it
Speaker 3: doesn't have to go by the covedence or anything established
Speaker 3: for the neighborhood. It's a school dedication, and that means
Speaker 3: the school can do what they want with it. So
Speaker 3: that's just an example of when you're looking at the area,
Speaker 3: how you can be affected by things that you're not
Speaker 3: even considering. So the first big giant ring I would say,
Speaker 3: is the area. Now we're going to move in on
Speaker 3: that target in a minute here three O three seven
Speaker 3: one three talk seven one three eight two five five.
Speaker 3: Deputy D. I believe back at the studio has some
Speaker 3: follow ups for us, Hey, Tom EPITD. I'm not going
Speaker 3: to get into them right now. I'm just going to
Speaker 3: talk about it. Well, we'll do it right after the break.
Speaker 3: But the home Depot thing was to me crazy. Can
Speaker 3: you just explain the problem, not the solution. What was
Speaker 3: the problem there?
Speaker 16: Yeah, you know, it wasn't that crazy because I've had
Speaker 16: experience with both home Depot and PayPal, and basically what
Speaker 16: happened was a gentleman named Tim.
Speaker 3: I hate PayPal by the way, Yeah, I hate join
Speaker 3: the club.
Speaker 16: But hey, so Tim bought a very expensive barbecue grow
Speaker 16: like sixteen hundred bucks from home Depot. They delivered it,
Speaker 16: then he returned it. Home Depot had it picked up,
Speaker 16: they acknowledged the return, and Home Depot said that they
Speaker 16: sent the refund back to PayPal. Tim's problem, however, was
Speaker 16: that PayPal never credited his account, and he's been back
Speaker 16: and forth, you know since then. Home Depot points the
Speaker 16: finger at PayPal, PayPal points the finger at home Depot.
Speaker 16: And in the meantime, Tim is out of his sixteen
Speaker 16: hundred bucks because everybody disclaims responsibility.
Speaker 3: And so we'll talk about that coming up. And then
Speaker 3: the other one.
Speaker 6: What was the other one?
Speaker 16: Oh, you know, a few days ago, we got a
Speaker 16: call from the name from a gentleman named Paul who
Speaker 16: had his pickup truck or work truck repossessed by First
Speaker 16: Tech First Tech Federal Credit Union. Paul reported that he
Speaker 16: paid off the entire truck a few days after it
Speaker 16: was repossessed, but First Tech Credit First Tech Federal Credit
Speaker 16: Union would not make the according to Paul, would not
Speaker 16: call Mannheim Auctions to release the truck back to Paul,
Speaker 16: and that's why he called us for help.
Speaker 3: All right, So we'll come back to that too. Threeho
Speaker 3: three seven, one three eight two five five. We got
Speaker 3: a lot to talk about on the Troubleshooter Show. Hey, one.
Speaker 3: Clear Choice Garage Doors is your clear choice for garage
Speaker 3: doors when it comes to repair, maintenance, installation, whatever it is.
Speaker 3: Twenty four to seven service for emergencies if you can't
Speaker 3: get your door closed. I've been using these people for
Speaker 3: twenty years, maybe one. Clear Choice Doors dot Com has
Speaker 3: all of their prices.
Speaker 6: They also have a number you can.
Speaker 3: Call at any time, and they are totally transparent on
Speaker 3: everything they do. Seven two zero three seven zero thirty
Speaker 3: nine eighty seven one clearchoy Stores dot com. Go with
Speaker 3: a sure thing Denver's Best roofer Excel Roofing dot com.
Speaker 3: You don't pay a cent until you're content. Time for
Speaker 3: an insurance check up free, no obligation. In comparison, call
Speaker 3: Compass Insurance paying too much your coverage at dozens of
Speaker 3: insurance companies find out now three all three seven seven
Speaker 3: to one help. You'll think you're his only customer when
Speaker 3: you choose Frank durand the real estate Man dot com
Speaker 3: to list your home with Remax Alliance three all three
Speaker 3: nine two zero sixteen twenty two. Hi Tom Martinez, your
Speaker 3: troubleshooter at three all three seven one three talks seven
Speaker 3: one three eight two five five so I'm gonna go
Speaker 3: back to Deputy d in just a few seconds here.
Speaker 3: But I was reading about Elon Musk and his UH
Speaker 3: Department of Government Ificiency DOGE. And what's really funny is
Speaker 3: I read it that he saved a billion dollars in
Speaker 3: the first day with unnecessary fundings or where there was
Speaker 3: no explanation as to where the money was going. Now,
Speaker 3: one thing I must say, it actually turns out one billion.
Speaker 6: Listen, this is hard for me to believe.
Speaker 3: One billion dollars a day is what he cut so far.
Speaker 3: That means every day the US is saving one billion dollars. Now,
Speaker 3: here's what he said about this program. It's the government
Speaker 3: funding Office where everything goes to be funded even after
Speaker 3: it's approved, but there are certain oversights that have to
Speaker 3: be done to them. There still has to be a
Speaker 3: certain amount of accountability. I'm just giving you the big overview. Now,
Speaker 3: he said, not one bit, not one bit of due
Speaker 3: diligence was ever exercised, and not one, not one funding
Speaker 3: program was ever turned down. Yep. Now, Mark, you said
Speaker 3: you looked further and saw some of the things that
Speaker 3: were being funded.
Speaker 7: Well through us AID and basically what those did over
Speaker 7: the weekend as they locked the out. Uh, pretty much
Speaker 7: every government official that works for it, they couldn't access
Speaker 7: their systems.
Speaker 3: But USAID, you know, there was some.
Speaker 7: Stuff arguably they paid for that was probably good, like
Speaker 7: HIV preventive health in South Africa, but they also paid
Speaker 7: for affirming healthcare for transgender people, hormone replacement therapy and
Speaker 7: surgery in third world countries. I mean, thinking about paying,
Speaker 7: you know, for someone in India to transgender with our
Speaker 7: tax dollars seems absolutely ridiculous.
Speaker 3: So they he.
Speaker 7: Basically dismantled the whole damn agency us AID over the weekend,
Speaker 7: and I should It's quite incredible.
Speaker 3: Actually now US governments it's the USAID is for overseas
Speaker 3: funding of certain programs.
Speaker 7: Yeah, and he said it was so musk. Musk said
Speaker 7: it was so broke. It wasn't like we had to
Speaker 7: get a few worms out of the apple. The entire
Speaker 7: ball or the entire apple was worms. So Trump agreed,
Speaker 7: and they're they're not even going to try to fix it,
Speaker 7: they're going to stop it.
Speaker 3: Here's what he said. First of all ten thousand employees,
Speaker 3: and most of them work overseas, and listen to this.
Speaker 3: In sixty countries and most of the people have not
Speaker 3: been to work or in office in a year. Can
Speaker 3: you believe it?
Speaker 7: And they get paid. I'm sure the American people love
Speaker 7: paying them.
Speaker 3: Now here's the other thing that not not only do
Speaker 3: they not show up for work, he says, in most
Speaker 3: of the programs, not one staff member in charge of
Speaker 3: the program could say what the money was being used for. Now,
Speaker 3: these are most of the programs they could not even say.
Speaker 3: They could not even say what the money was being
Speaker 3: used for. Now, this is just in the beginning stages
Speaker 3: where one billion dollars a day is being saved. Now
Speaker 3: much of the budget are so called health programs. Yet
Speaker 3: no one knew exactly which programs were being funded. For example,
Speaker 3: the vaccination program. No one could say where the vaccinations
Speaker 3: were and how many. Now it's it goes so far
Speaker 3: beyond this, it's amazing. But here's what I find shocking.
Speaker 3: And I don't is it because it's Trump or is
Speaker 3: it because why do democrats and I'm saying democrats, but
Speaker 3: that's a fact right now they say what he's doing
Speaker 3: is unconstitutional. Do they ever think, wait a minute, we're
Speaker 3: just saving a billion dollars a day. They don't care
Speaker 3: that this money is being spent. No one knows where,
Speaker 3: including them, but they don't.
Speaker 7: They were the same ones that they said listen though,
Speaker 7: the Democrats, the same ones for the last three and
Speaker 7: a half four years, have said they're doing everything they
Speaker 7: can at the border with it. They can't do anymore
Speaker 7: without Congress. He has been in for ten days or
Speaker 7: whatever it is, eleven twelve days and literally has brought
Speaker 7: down the crossings by ninety three percent, and the Mexican
Speaker 7: president two day is sending ten thousand troops to the
Speaker 7: border to bring it down to zero. But the Democrats
Speaker 7: said none of this, none of it could have been
Speaker 7: done without Congress.
Speaker 3: The lion bastards. Okay, now here's the you know who's
Speaker 3: bitching about me right now? Actually a lot of people.
Speaker 3: But here's the bottom line. I think when it comes
Speaker 3: when it comes to when it comes to Elon, do
Speaker 3: you know what he said his superpower was to find
Speaker 3: wasteful money. All yeah, no, no, but his superpower, he said,
Speaker 3: it is so easy to compete with these people. One
Speaker 3: they don't work past five o'clock and two they don't
Speaker 3: work on they do not work on weekends. And he
Speaker 3: says all my staff did was everything after five o'clock
Speaker 3: and on a weekend, and it's it's Zsville. No one
Speaker 3: is around. They did that all on off hours, because
Speaker 3: he said, they don't even have the common sense to
Speaker 3: fight for what they say supposedly believe in. I mean,
Speaker 3: if you, I mean, this is an amazing thing that's
Speaker 3: going on right now. It's an amazing thing, cleaning up
Speaker 3: government like this. How can people not be happy with it,
Speaker 3: no matter how you.
Speaker 7: Are, because because they live on the troth and they
Speaker 7: hate having their their trough taken away.
Speaker 3: You know Twitter.
Speaker 7: Twitter ran on about seventy five hundred people when Musk
Speaker 7: bought it. There might be one thousand people now. So
Speaker 7: this is what he does. He goes into companies and
Speaker 7: he makes them run efficiently.
Speaker 3: So you know, but people that text us, you know,
Speaker 3: say you know he's indiscriminately saving money and hurting program.
Speaker 3: They can't tell us what they're hurting. I mean, I
Speaker 3: hear from these same old people over and over and
Speaker 3: over and again. This is the ultimate consumer issue. So
Speaker 3: if I hear one more person say I didn't tune
Speaker 3: in to this show to hear about that, well guess
Speaker 3: what the whole politics. Now I'm talking about I'm talking
Speaker 3: about math. I'm talking about what is good for the
Speaker 3: American dollar and for the wallet and for us. That's
Speaker 3: what I'm talking about. What were you gonna say, Mark,
Speaker 3: I'm sorry.
Speaker 7: Well I was gonna say that whole I shared that
Speaker 7: that hate mail with you from some jackass.
Speaker 3: But he's like, oh, Mark.
Speaker 7: Doesn't like a DEI and he thinks that played a
Speaker 7: part in the crash.
Speaker 3: Here's the bottom line.
Speaker 7: The FAA has been understaffed for years upon years, and
Speaker 7: there's a lawsuit going on right now with about one
Speaker 7: thousand people suing because they couldn't get jobs because they
Speaker 7: were white at the FAA. So if they were understaffed
Speaker 7: with close to half the people in that tower because
Speaker 7: of DEI, hell yeah, that could have.
Speaker 3: Easily played a role in it.
Speaker 11: Your numb nuts, I, Mark, some one of the guys
Speaker 11: on x or Facebook said he got one hundred the
Speaker 11: tests and he wasn't hired because.
Speaker 13: He was a white male on the FAA tests.
Speaker 7: So they changed the test. I want, that's the part
Speaker 7: that was crazy. So when they changed it, you had
Speaker 7: to be from a certain culture basically, Well, how how
Speaker 7: is that even possible.
Speaker 3: That's not a fair test.
Speaker 7: That's like me given tom a tests and saying, well,
Speaker 7: you got to be from Europe, not you can't be
Speaker 7: from Italy. You got to be from Germany. He couldn't
Speaker 7: pass it. He's Italian.
Speaker 3: But but the point, the point they were making in
Speaker 3: that not being hired, it wasn't literally because they were white.
Speaker 3: What it was is they weren't being hired because they
Speaker 3: were required to maintain a certain pie and slivers of
Speaker 3: the pie. So they were over overstaffed with white that's
Speaker 3: DEI though. That's that's the whole thing. That's no, that's
Speaker 3: what I'm talking about. I know, that's what I'm talking about.
Speaker 3: They did. But yeah, but they didn't say to the
Speaker 3: person it's because you're white. What they're saying is we
Speaker 3: But it.
Speaker 7: Literally was because they were a white time because they
Speaker 7: already had too many white people, right, that's right.
Speaker 3: They had to maintain a certain sliver of minority that
Speaker 3: they have a pie, and the DEI pie says you
Speaker 3: must have this percentage of white, you must have this
Speaker 3: percentage of black, you must have this percentage of Hispanic,
Speaker 3: you must have this percent percentage of Asian, you must
Speaker 3: have this percentage of trends, And what really shocks me
Speaker 3: is how it went from cultural to not just lifestyle,
Speaker 3: but preferences like I don't understand that part.
Speaker 6: That's the part they don't understand.
Speaker 3: I can understand wanting to be diverse, if you can,
Speaker 3: if everyone's qualified to want to, you know, open up
Speaker 3: opportunity for everyone. What I don't understand is how does
Speaker 3: and I'm not don't hate anyone, but how does truly
Speaker 3: being transgender become a reason to have to staff a
Speaker 3: certain number of transgender people or a certain number of
Speaker 3: homosexual people? What difference does that make? That part I
Speaker 3: don't understand. I can buy off on you know, ethnicity
Speaker 3: maybe or culture, but I don't get how then you
Speaker 3: go to another subset of who do you love and
Speaker 3: what do you identify as?
Speaker 7: I mean, that's the part I just I'd love to
Speaker 7: get someone on like this moron Andrew Makovich to hear why,
Speaker 7: because I would love to understand that. I don't understand
Speaker 7: why people think DEI is a good thing, like throw
Speaker 7: merit just the way?
Speaker 3: Who cares?
Speaker 7: We don't want the best, the brightest, we want a
Speaker 7: certain amount of this this this in this it's insanity
Speaker 7: what I would like.
Speaker 3: And well, what I really mean is I really would
Speaker 3: and I'm serious if the professional sports team did that.
Speaker 7: How about if the NFL or the NBA said, hey,
Speaker 7: we need four transgenders, four black people, four white people, four.
Speaker 3: Chinese, four dwarfs. Can you freaking imagine what we would
Speaker 3: be looking at in that kind of business model.
Speaker 7: Instead of the best that wins super Bowls in championship games,
Speaker 7: we would just have.
Speaker 3: A hodgepodge of crap.
Speaker 6: You know what, I never thought of that.
Speaker 3: As far as the does the NFL do DEI when
Speaker 3: it comes to hiring athletes.
Speaker 11: You've got there's a difference between public and private.
Speaker 13: Tom, That's the issue.
Speaker 6: I mean private.
Speaker 3: Wait, wait, wait, come on. They were being pushed the
Speaker 3: DEI standards we push on every private corporation there is.
Speaker 3: Don't Amasa dalmart every mandatory. Well okay, they weren't mandatory,
Speaker 3: but they were. They were threatened with all kinds of
Speaker 3: uh of sanctions if they didn't do it, like losing
Speaker 3: any kind of government contracts. Come on, I'm just talking
Speaker 3: about in general. In general. What they were saying is
Speaker 3: you you got to do it our way or the
Speaker 3: Highway three oh three seven one three eight two five five.
Speaker 3: We got a lot more to talk about, folks, I
Speaker 3: really mean this. And CMG Financial we talked about doing
Speaker 3: reverse loans. They also do the all in one loan
Speaker 3: I called the liquid loan. It's still a very smart loan.
Speaker 3: It's a thirty year line of credit. You you borrowed up,
Speaker 3: you pay it down. That's what it is. You don't
Speaker 3: get better than that, and every dime you put in
Speaker 3: the bank counts against your daily balance for lower interests
Speaker 3: three oh three five seven seven seven, two oh six,
Speaker 3: go with a sure thing Denver's best roofer Excel Roofing
Speaker 3: dot com. You don't pay a cent until you're content.
Speaker 3: Time for an insurance check up free, no obligation. In comparison,
Speaker 3: call Compass Insurance paying too much your coverage at dozens
Speaker 3: of insurance companies find out now three oh three seven
Speaker 3: seven to one. Help. You'll think you're his only customer
Speaker 3: when you choose Frank durand the real estate Man dot
Speaker 3: com to list your home with Remax Alliance three oh
Speaker 3: three nine two zero sixteen twenty two. Hi Tom Martine,
Speaker 3: You're troubleshooter. Three oh three seven one three talk seven
Speaker 3: one three eight two five five. Eva, welcome to the show.
Speaker 3: I'm hoping it is not the Eva we normally hear from,
Speaker 3: because she shouldn't be thinking about leaving anything to anybody.
Speaker 3: She should leave it to charity and tell her heirs
Speaker 3: to go screw themselves. But I digress, Eva.
Speaker 9: You are right on the money. You're not digressing. You
Speaker 9: got the right idiot on the phone.
Speaker 3: Well, Eva has been taking advantage of her whole life
Speaker 3: by her kids and grandkids, and they're just disgusting. But
Speaker 3: let's not go there. What do you need to know, Eva?
Speaker 9: Well, I'm not that I'm going to do it, but
Speaker 9: I want to know if I were to give prematurely
Speaker 9: before I passed away, if I give the house to
Speaker 9: the grandchild, what consequences are there for me and for
Speaker 9: him tax wise?
Speaker 3: Okay, Otherwise, I want to ask you a few questions. First, Okay, Eva,
Speaker 3: this is very important. I'm going to forego the judgment
Speaker 3: and the opinions because it doesn't matter. But let's say
Speaker 3: you have a grandson and you have a home. I
Speaker 3: want to ask about your home. Does your home have equity?
Speaker 9: It's paid for? And right now, the grandson and his
Speaker 9: father are living in their rectory.
Speaker 6: And I guess, and how much is the house hold?
Speaker 3: On eva? Just one thing at a time, how much
Speaker 3: is the houseworth?
Speaker 9: It's in bad shape, but I'm guessing probably six to
Speaker 9: seven hundred thousand.
Speaker 3: Okay, here's what i'd like, let's call it six point fifty.
Speaker 3: Here's what I want to know. What is the purpose
Speaker 3: if you did this of doing it? What are you
Speaker 3: trying to accomplish?
Speaker 9: I want to be done with that part of the family,
Speaker 9: and I just want them to go away.
Speaker 3: Okay, But I don't understand something. Why wouldn't you then
Speaker 3: just evict them and sell the house and keep the money.
Speaker 3: Why would you? Why are you rewarding them for being
Speaker 3: Why are you rewarding them for being selfish, disgusting leeches
Speaker 3: on society and on their mom and grandma? Tell me, no,
Speaker 3: I'm I'm asking why why don't you just evict their
Speaker 3: asses and be done with it?
Speaker 9: Why I can't evict my family? That's not who are Okay?
Speaker 3: Okay, that's enough. Next one, Okay, that's fine, that's all
Speaker 3: I needed. Next question, who's paying the taxes and insurance
Speaker 3: on this house and the utilities and all of that.
Speaker 9: I guess who I am. Of course.
Speaker 3: Well, well, here's what I'm asking you. Why do you
Speaker 3: think that will change if you give them the house?
Speaker 2: I think.
Speaker 9: You know it might not, and that's why I probably
Speaker 9: wouldn't do it.
Speaker 3: But who's paying them? Hold on, who's paying the utilities?
Speaker 9: I am?
Speaker 3: Okay, so you're paying all expenses on the house.
Speaker 6: So are you saying you want to be done with them?
Speaker 3: So you feel that if you can legally transfer the
Speaker 3: house to them, that you will then stop paying.
Speaker 13: All of that.
Speaker 9: I would like that to happen.
Speaker 3: I'm not asking no, no, Eva, I know you better.
Speaker 3: I'm not asking if you would like it. I am
Speaker 3: asking if you did the house, if you transferred it
Speaker 3: to their name, would you stop paying expenses?
Speaker 9: Honestly, I can't promise that I would. I just want
Speaker 9: to know.
Speaker 3: Well, then, Eva, here's then, Eva, it's an exercise in futility.
Speaker 3: There is absolutely no reason to transfer it to them
Speaker 3: because you would be paying all of the expenses anyway, Tom, I'm.
Speaker 9: Not asking about that. I'm asking about the legal consequences.
Speaker 9: I'm not asking about a judgment.
Speaker 5: Here.
Speaker 3: Here are the legal consequences. Okay, if you transfer it
Speaker 3: to their names and keep paying all the expenses here are.
Speaker 6: Here's what happens.
Speaker 3: On the day you transfer it to them, they inherit
Speaker 3: your basis on that house. What did you buy that
Speaker 3: house for? Oh?
Speaker 9: My goodness, probably, oh god, way below. I mean, I've
Speaker 9: had it for many years.
Speaker 6: Give me an idea of what you paid for it.
Speaker 9: I'd say at the most three hundred thousand.
Speaker 3: Okay, So on the day you transfer it to them,
Speaker 3: they have about three hundred and fifty thousand dollars in income.
Speaker 3: Now it's not immediately assessed against them because that's after
Speaker 3: they sell it. So if they sell it, they would
Speaker 3: have to pay tax on every dime of that.
Speaker 9: Okay, okay, on the difference between what I paid, which
Speaker 9: is called the basis, and what they uh, what it's
Speaker 9: worth it to sell.
Speaker 3: What they sell it for. Yeah, they would get no
Speaker 3: special treatment. They would have to pay that tax.
Speaker 2: Right now.
Speaker 3: Now listen, but listen, Eva, you would when you said
Speaker 3: you want to be done with that part of the family.
Speaker 3: All I'm trying to point out is you're not going
Speaker 3: to be done with them if you're still paying every dime.
Speaker 3: There's no reason to sign the house over. I don't
Speaker 3: understand what you are trying to accomplish. It will not
Speaker 3: get you out.
Speaker 7: Of anything, and they'll probably kick you out of your
Speaker 7: own house. Knowing those idiots, I'm just well, she's not
Speaker 7: there anyway. She's not there anyway.
Speaker 3: So Eva, what I'm asking is, what are you truly
Speaker 3: trying to accomplish by dating it to them? Because here's
Speaker 3: what they could do. They could go out and meeting
Speaker 3: Lee and get a hard money loan for if it's
Speaker 3: worth six point fifty. They could go out tomorrow and
Speaker 3: get a loan from somebody for three hundred grand and
Speaker 3: then not pay it and the house would be foreclosed on.
Speaker 6: But then you would end up paying that too.
Speaker 3: So what I'm telling you is if you give them
Speaker 3: control over an asset where it's six hundred and fifty
Speaker 3: thousand dollars, no good could come from it. So I
Speaker 3: want you to think about what because you're asking me
Speaker 3: a question that makes no sense because what you want
Speaker 3: to accomplish will not be accomplished. In fact, it will
Speaker 3: embroil and entangle you even more. Now, if you have
Speaker 3: a follow up question, I want to hear it. We
Speaker 3: got more coming right up. Go with a sure thing
Speaker 3: Denver's best roofer Excel Roofing dot com. You don't pay
Speaker 3: a cent until you're content. Time for an insurance check
Speaker 3: up free, no obligation. In comparison, call Compass Insurance paying
Speaker 3: too much your coverage at dozens of insurance companies find
Speaker 3: out now three oh three seven seven to one help.
Speaker 3: You'll think you're his only customer when you choose Frank
Speaker 3: durand the real estate Man dot com to list your
Speaker 3: home with Remax Alliance three oh three nine two zero
Speaker 3: sixteen twenty two. Hi Tom Martino, your troubleshooter three O
Speaker 3: three seven one three talk seven one three eight two
Speaker 3: five five. So Eva was saying, you know, she would
Speaker 3: like to leave or transfer a house that's worth about
Speaker 3: six point fifty over to her son and her grandson
Speaker 3: who are living there rent free. Now, by the way,
Speaker 3: they live there rent free. She pays all the expenses, utilities, taxes, insurance,
Speaker 3: and she is supporting she has been supporting these said beats.
Speaker 3: I think their entire lives, they don't work, they don't
Speaker 3: do anything. Ever, now Eva says she can't a victim,
Speaker 3: and she's going to continue to help them through pay
Speaker 3: the expenses. But in the same breath, she says, but
Speaker 3: I want to transfer the house into their name because
Speaker 3: I want to be done with that part of the family. Well,
Speaker 3: it's impossible if you're going to transfer the home into
Speaker 3: their name. Not only are you still paying all the expenses,
Speaker 3: but now you've given them the power to go out
Speaker 3: and borrow money against the house. Will absolutely assure them
Speaker 3: that you will keep paying that loan as well. So
Speaker 3: I don't even understand what you're trying to do, and
Speaker 3: we're running out of time. But I want you to
Speaker 3: tell me what you want to accomplish, and I'll try
Speaker 3: to tell you how to do it. But right now
Speaker 3: you're just a chump. Go with a sure thing Denver's
Speaker 3: Best roofer Excel Roofing dot com. You don't pay a
Speaker 3: cent until you're content. Leave time for an insurance check
Speaker 3: up free no obligation comparison call Compass Insurance paying too
Speaker 3: much your coverage at dozens of insurance companies find out
Speaker 3: Now three oh three seven seven to one help. You'll
Speaker 3: think you're his only customer when you choose Frank durand
Speaker 3: the real estate Man dot com to list your home
Speaker 3: with Remax Alliance three oh three nine two zero sixteen
Speaker 3: twenty two ripped So you don't have to.
Speaker 1: Runnious as you can. Shooter's gonna help come.
Speaker 4: This is the Troubleshooter Show. No, Tom Martino, Hi Tom Martin.
Speaker 3: I know here solving your problems, answering questions, taking your complaints,
Speaker 3: making your life just a little easier.
Speaker 5: Man.
Speaker 3: Have we had a busy day today? I'm not like
Speaker 3: swamped with calls, but issues that are very important. Now.
Speaker 3: I want to summarize this one over the years, and
Speaker 3: I like EVAs. She's called us with various issues with
Speaker 3: her grandson and her son basically taking advantage of her.
Speaker 3: And no one knows her last name, so I'm not
Speaker 3: embarrassing her. I mean, she's called the show enough and
Speaker 3: she has literally supported them their entire lives. Her son
Speaker 3: does had to call the cops on the grandkid once. Tom, Yeah,
Speaker 3: he would threaten her if she didn't give him cash. No,
Speaker 3: he stole her call. Long stories, Well, all kinds of stuff, Mark,
Speaker 3: You're right, all kinds of stuff. And here's the thing.
Speaker 3: She literally lets them live in a home that she
Speaker 3: owns free and clear worth about six hundred and fifty thousand.
Speaker 3: They live there free and clear and pay no expenses.
Speaker 3: She pays everything for them, everything, taxes, insurance, utilities, everything.
Speaker 3: Her son has never ever supported himself, neither has the grandson.
Speaker 3: They live off of her. Now. I don't know where
Speaker 3: she gets her money. Actually, to be honest with you,
Speaker 3: I actually don't know. So she asked me what's the
Speaker 3: legal way to transfer this home into my son and
Speaker 3: grandson's name? And I said, what is your purpose? And
Speaker 3: she said, well, Tom done, I want to be done
Speaker 3: with that part of my family. And I said, but
Speaker 3: if you transfer the home, will you still pay all
Speaker 3: of the expenses and she said yes. So I said, so,
Speaker 3: how is transferring the home going to get you done
Speaker 3: with this part of the family? And she says, I
Speaker 3: just want you to answer my question. And so it's
Speaker 3: really easy to do what she wants. She can do
Speaker 3: a quick claim deed, she can do a warranty deed.
Speaker 3: She can do anything she wants and transfer it. But
Speaker 3: here's the problem. Once she transfers ownership, she has now
Speaker 3: complicated things because now she's on the hook voluntarily to
Speaker 3: pay all the expenses because she doesn't want them on
Speaker 3: the street. But I assure you, once this house is
Speaker 3: in the names of the dead beats, and it's worth
Speaker 3: free and clear six hundred, six hundred and fifty thousand.
Speaker 6: Her son can get alone almost anywhere.
Speaker 3: Including if I was investing in a loan, he could
Speaker 3: come to me and get three hundred grand in a
Speaker 3: hand shake and will not a handshake, you know what
Speaker 3: I mean? Because a fifty percent loan to value on
Speaker 3: a house would be a walk in the park. This
Speaker 3: person could go immediately the day after the day after
Speaker 3: she signs that house over, they can turn that into cash,
Speaker 3: maybe even four hundred thousand. And then you know they're
Speaker 3: not going to pay on it, right, So who's going
Speaker 3: to pay on it? Eva? So now Eva has just
Speaker 3: taken a house where she has control, and she's paying
Speaker 3: only I say, only the taxes, insurance, utilities, landscaping, every maintenance,
Speaker 3: every that repairs. And now not only will she be
Speaker 3: paying that, but she'll be paying money because they took
Speaker 3: a lump sum of cash. How do I know she'll
Speaker 3: pay it because she just said I don't want them
Speaker 3: on the street. Because what she should do right now
Speaker 3: is evict their asses and sell the house, put the
Speaker 3: money somewhere safe, and live the rest of her life
Speaker 3: without those scumbag leeches. She won't do that.
Speaker 14: Yes, Tom, we had a case about a year ago
Speaker 14: where a lady did something similar. She transferred the house
Speaker 14: to her deadbeat kids. Then after about six months they
Speaker 14: evicted her. They kicked her out of the house.
Speaker 3: Yeah, but even but but Bo, you said the same
Speaker 3: thing Mark did.
Speaker 6: She does not live there?
Speaker 13: Okay, I didn't know that, right.
Speaker 3: I think she does not live there. It's still a
Speaker 3: bad idea, but she does not live there. So I'm
Speaker 3: going to ask Eva again, what do you think you
Speaker 3: would accomplish by doing this other than giving them cash
Speaker 3: from the house and you being stuck for it. What
Speaker 3: what do you think you'd accomplish?
Speaker 9: Can you hear me?
Speaker 3: Yes?
Speaker 6: I can, Eva, Okay, yes, I can hear you.
Speaker 9: Yes. I don't know that it would work, but I
Speaker 9: would like to be done with it if.
Speaker 3: I were, Well, you're not being done with it.
Speaker 9: Well hold it what I'm telling you. If I sign
Speaker 9: it over, I would not continue paying utilities or anything else.
Speaker 9: That would be.
Speaker 15: Up to them.
Speaker 9: And if they lose it, then they lose their inheritance.
Speaker 3: Why would you bother leaving them anything? Why tell me why?
Speaker 3: Just because they were born to you, and they'd never
Speaker 3: shown a lick of appreciation or gratitude ever.
Speaker 9: Why Well, because they're family.
Speaker 6: Yes, Viva, may I ask you something?
Speaker 3: Your husband, I assume you were married. When did he
Speaker 3: pass away?
Speaker 9: Did you ask me when he passed away? Yeah, he's
Speaker 9: alive and happily remarried and we're good friends.
Speaker 3: And does he think you're a fool?
Speaker 9: No, but he thinks that they do take advantage. He
Speaker 9: understands that.
Speaker 3: Well, then he thinks you're a fool. He's just not
Speaker 3: saying you're a fool. So the data is still alive.
Speaker 3: He can't kick their asses.
Speaker 9: Well, he's still working. He's a scientist and he should
Speaker 9: be retired, but he likes his science, so he's still working.
Speaker 9: He lives in Illinois. And and Eva.
Speaker 6: What is your source? What is your source of income?
Speaker 9: Good investments?
Speaker 3: Okay?
Speaker 6: Do you have enough to live the rest of your life?
Speaker 3: Oh?
Speaker 9: I don't worry about that because I am very google
Speaker 9: and I don't spend any money on myself. Okay, I
Speaker 9: just want to make sure pay the bills.
Speaker 3: And your son and grandson who live in this house
Speaker 3: free and clear, and you pay all expenses. Who buys
Speaker 3: their food?
Speaker 9: I do.
Speaker 3: Oh really, and you're laughing about that? Okay, So do
Speaker 3: they give you a bill or do you just say? Wait?
Speaker 3: Do they give you a bill? Or do you just
Speaker 3: did you just send them money? How does that work?
Speaker 10: Oh?
Speaker 9: I just I buy groceries and drop drop it off.
Speaker 6: Okay did they ever say thank you?
Speaker 13: Yeah?
Speaker 9: I guess sometimes.
Speaker 3: You know what, I'm going to tell you something right now,
Speaker 3: I'm not going to help you because I'm not going
Speaker 3: to help people be well. I can't. You have dug
Speaker 3: a gray that you'll never get out of and they're
Speaker 3: gonna suck you dry. And I'm sorry Eva, and until
Speaker 3: until wait, until you decide no more, I can't help you.
Speaker 3: I can't even I get sickened watching this happen to you.
Speaker 9: Yeah.
Speaker 3: Yes, So I'm going to show you tough love, and
Speaker 3: I'm not helping you. In fact, I'm sorry. This is
Speaker 3: if you well, no I could, I could. We would
Speaker 3: have their asses evicted, you would sell that house, You
Speaker 3: would take that money and put it in some of
Speaker 3: your good investments or get an annuity, and you would
Speaker 3: be done with them forever. But you won't do that
Speaker 3: because that's the only thing. Do you realize that these
Speaker 3: people have no idea how to survive. They're only you
Speaker 3: know are they Are they gonna inherit all of your
Speaker 3: money when you die?
Speaker 9: Oh no, I'll make sure that doesn't happen. I have
Speaker 9: other grandchildren who deserve, who deserve more.
Speaker 6: Okay, okay, okay. Do you have an estate plan?
Speaker 9: Uh no, not yet. I'm working on.
Speaker 3: How old are you? How old are you?
Speaker 9: Eight?
Speaker 3: Zero? Okay, get an estate plan? Listen, listen, Eva, you're
Speaker 3: up north, aren't you?
Speaker 9: I am?
Speaker 6: Why don't you call keeln Park? They're great people.
Speaker 7: Hey, Tom, Zach's got a suggestion for Eva?
Speaker 3: Is Zach? What is your suggestion?
Speaker 17: Just refinance the thing? Hey, I'm just thinking she should
Speaker 17: refineance the thing for four hundred grand, use that money
Speaker 17: to continue paying the bills, give it all away when
Speaker 17: she gets sick, and then just let the bank take
Speaker 17: it when she dies.
Speaker 3: Yeah, but Zach, taking out under grand she sells to
Speaker 3: make monthly payments on that, you don't get free money.
Speaker 17: Not really out of her pocket anymore, it's out of theirs.
Speaker 3: Huh. So you're saying, refinance it, get the cash and
Speaker 3: take all of the money, including the monthly payments, out
Speaker 3: of the cash. Yeah, and then.
Speaker 17: Just give away with leftover when she gets sick and
Speaker 17: you know, get ready to die. In that way, they'll
Speaker 17: lose the house when she's gone.
Speaker 3: Well I don't Yeah, I think Eva, you should have victim.
Speaker 3: I think she should have victim and sell the house.
Speaker 3: That's what I think.
Speaker 6: Well, I think you understand, Eva, they're going to you
Speaker 6: know they're going to lose the house anyway.
Speaker 9: Oh yeah, Well but yeah, I don't want them hurting me.
Speaker 6: How would they hurt you?
Speaker 3: I don't know.
Speaker 9: I just don't trust that they wouldn't try to.
Speaker 10: Back at me.
Speaker 9: I don't know.
Speaker 3: So if you leave the house to them, Okay, and
Speaker 3: a month later they call you and say, Mom, the
Speaker 3: bills haven't been paid.
Speaker 6: I need some assurance that you got it.
Speaker 3: Dragon. Thank you, she said a naughty word. Believe it
Speaker 3: or not. But I don't believe when you said tough whatever.
Speaker 3: I don't believe you. I believe you would have a
Speaker 3: compounded problem. The house would be in their name now
Speaker 3: and you have no control over it. They will take
Speaker 3: out cash and you'll end up paying not only all
Speaker 3: the expenses, but you'll be paying their monthly payment for
Speaker 3: the cash they took See Eva, really, and I'm serious.
Speaker 3: I'm not fooling around. Eva.
Speaker 8: No, you're you are right.
Speaker 9: And I'll tell you one thing that I didn't mention,
Speaker 9: And this is why I thought of just giving the
Speaker 9: house away. He asked, the grandson has some fantastic ideas
Speaker 9: that he could make himself wealthy by taking out alone
Speaker 9: on the house and fixing it up, reselling it and
Speaker 9: then buying a property like an apartment complex or something.
Speaker 6: What ideas? What ideas do you think he has?
Speaker 3: Wait?
Speaker 6: Eva, what Eva?
Speaker 3: What ideas does your grandson have that will make him wealthy?
Speaker 3: Give me? Give me an idea of what it is
Speaker 3: she just did.
Speaker 7: He's going to fix up that house, sell it, and
Speaker 7: then basically buy an apartment complex.
Speaker 3: Is that what he told you, Eva?
Speaker 9: He wants to refinance it to get alone to buy
Speaker 9: an apartment complex.
Speaker 6: Okay, so that's financial ruin.
Speaker 3: I predict. I predict within six months of you leaving
Speaker 3: the house, they are bankrupt and out on their asses.
Speaker 3: But you'll bail them out again.
Speaker 9: It would take three months at the most.
Speaker 7: Wait till they wait till they go to the courts
Speaker 7: and get a control of her finances.
Speaker 3: I'm gonna tell you something. Why don't, Eva, Eva, I'll
Speaker 3: tell you why. Don't be the bad guy anymore. Just
Speaker 3: tell him Tom Martino bought the house. Tell him, and
Speaker 3: then let me buy the house from you. I'll take
Speaker 3: care of them, and I'll give you every penny, every
Speaker 3: single penny.
Speaker 6: I don't want to dine from you.
Speaker 3: But you let me buy that house and you let
Speaker 3: me take care of them. Wait, what are you laughing about?
Speaker 3: You said, I'm serious, Eva, don't laugh at me, because.
Speaker 8: I'm not laughing at you.
Speaker 9: I'm laughing with your h Do you want me?
Speaker 3: Do you want me to buy? I'm serious, I will.
Speaker 3: I'll make a side agreement. I don't want a dime
Speaker 3: from you, not one dime. Would you let me buy
Speaker 3: that house from you and take care of them?
Speaker 2: Sure?
Speaker 6: Are you serious?
Speaker 9: I need a strong man in my.
Speaker 3: Life, Eva. My plan, Eva, My plan would be to
Speaker 3: buy the house, evict them, sell the house, and transfer
Speaker 3: the money to you. That would be my plan.
Speaker 9: Uh huh.
Speaker 3: Now, of course when you say hold on, when you
Speaker 3: say I bought the house, they're going to hit the roof.
Speaker 3: You know, are you serious? If you want real help?
Speaker 3: If you want real help, you let Mark and me know.
Speaker 3: But don't let us. I don't want anything else. I'm
Speaker 3: not going to help you transfer this house to them.
Speaker 3: I'm not going to help you do anything because right
Speaker 3: now you're a fool. You're being taken advantage of, and
Speaker 3: if if they get their way, you're gonna die broke.
Speaker 3: I'm Tom Martinez. We have more coming up. Go with
Speaker 3: a sure thing Denver's Best roofer Excel Roofing dot com.
Speaker 3: You don't pay a cent until you're content. Time for
Speaker 3: an insurance check up free, no obligation. In comparison, call
Speaker 3: Compass Insurance paying too much your coverage at dozens of
Speaker 3: insurance companies find out now three oh three seven seven
Speaker 3: to one help. You'll think you're his only customer when
Speaker 3: you choose Frank durand the real estate Man dot com
Speaker 3: to list your home with Remax Alliance three oh three
Speaker 3: nine two zero sixteen twenty two. Hi Tom Martino, your
Speaker 3: troubleshooter three oh three seven one three talks seven one
Speaker 3: three eight two five five. You know what's amazing? People
Speaker 3: texted me say, Tom, if you bought the house and
Speaker 3: got rid of those jerks, it would all they would
Speaker 3: still take advantage of her in some other way she'd
Speaker 3: be paying their rent somewhere or something. Once you have
Speaker 3: a victim like this, the cycle is not broken. And
Speaker 3: that's true. And then somebody else wanted to know why
Speaker 3: I was so nasty to this woman. I know this woman.
Speaker 3: She's been calling in for ten years, and we hear
Speaker 3: the same thing over and over and over.
Speaker 7: Well, once again we had to call the cops. We
Speaker 7: had to call the cops on the grand kid one
Speaker 7: time for stealing the car and threatening her.
Speaker 3: Yeah, and he was threatening her. Kimiko, what's going on?
Speaker 18: I'm having problems with my HOA.
Speaker 3: In March, what is this?
Speaker 18: Last year they told us that we would have to
Speaker 18: replace our electrical panel because our place is over fifty
Speaker 18: years old and the old electrical panel would maybe catch
Speaker 18: on fire. And if we don't do it by October
Speaker 18: the first, then our insurance, our hoa's insurance will go
Speaker 18: up thirty thousand dollars. So in July, in the middle
Speaker 18: of July, I called Vanessa, who is the property manager
Speaker 18: of our complex, and asked her about the drawings, because
Speaker 18: we were supposed to be furnished with these drawings before
Speaker 18: we started work on our electrical panels, and they also
Speaker 18: were going to get us a discount with some electrical
Speaker 18: electricians that they had picked. Well, I didn't pick their electrician.
Speaker 18: I got my own. In August, I call, I went
Speaker 18: to HOA meeting and asked them about the drawings. They said, no,
Speaker 18: you'll have it by the middle of September. So they
Speaker 18: had a special meeting on October the ninth. I went
Speaker 18: to that meeting and asked them about the drawings for
Speaker 18: the electrical panel, which I already had done in August.
Speaker 3: And so wait, kim me, I want to ask some
Speaker 3: kimiko these drawings you were waiting for. Did the HOA
Speaker 3: say you had to have it done according to our specifications.
Speaker 18: According to the electricians?
Speaker 3: But THEA is because but the one the ho but kimiko.
Speaker 3: In other words, everyone was going to use the same
Speaker 3: specifications made up by this electrician.
Speaker 18: Right by the engineer. Okay, by an engineer.
Speaker 3: Okay, but it was hot the engineer hired by the HOA.
Speaker 3: You couldn't go out and do your own right. They
Speaker 3: wanted you to follow the hoa's engineer's drawing. Is that right?
Speaker 18: That's right?
Speaker 3: Okay, keep going okay.
Speaker 18: So they told us that the reason why we didn't
Speaker 18: get it. It was because they were still working on it.
Speaker 18: And so the president of the HOA told me at
Speaker 18: this special meeting on October the ninth, I asked them
Speaker 18: about it again, and I said, I feel like I'm
Speaker 18: banging my head against a brick wall because nothing happens.
Speaker 18: And he said, sarcastically, you will have your drawings on
Speaker 18: Christmas Eve, eleven fifty five. You will have your drawing.
Speaker 18: In the meantime, we had to supply a picture of
Speaker 18: our old electric panel and send it to the president
Speaker 18: and the new one, which I did. I did everything
Speaker 18: they asked me to do. I cannot get this drawing.
Speaker 18: I can't get a permit, I can't get the building.
Speaker 3: Kimiko, Kimiko, Kimiko, I understand the issue completely. Now I
Speaker 3: need to ask a few questions. Has anyone replaced their panel?
Speaker 18: Yes?
Speaker 3: We all have, Okay, where did most of us have?
Speaker 2: Well?
Speaker 3: Did you?
Speaker 11: Yes?
Speaker 18: On October?
Speaker 3: Wait wait a minute, wait, wait wait wait, Kimiko, you
Speaker 3: told me that no one could replace it until they
Speaker 3: got the drawings. Now you're telling me yours has.
Speaker 18: Been replaced, right, and others have been replaced.
Speaker 3: So then why do you need then? Why do you
Speaker 3: need the drawing if it's all been.
Speaker 18: Replaced, because my electrician told me that without the drawings
Speaker 18: I cannot get we cannot get the permit. And without
Speaker 18: that purpose, the building inspector cannot come and inspect the
Speaker 18: electrical panel the new panel.
Speaker 3: But the new panel is in operation. Is that right? Right? Okay?
Speaker 3: So I want to ask you something. Is anyone from
Speaker 3: the HOA or the building department? Is anyone giving you
Speaker 3: a hard time about getting your permit? Yes? Who HOA?
Speaker 18: The president of the HOA.
Speaker 3: So wait a minute, Wait a minute, Kimiko. So the
Speaker 3: president of the HOA is saying, all of you residents
Speaker 3: who replaced your panels because we told you you had
Speaker 3: to do it by a certain date, we want you
Speaker 3: to supply us with the permits. But you can't get
Speaker 3: those permits because we have to give you drawings and
Speaker 3: we haven't done that. But no matter what, we still
Speaker 3: want you to get the permits. That's basically what they're saying. Yes,
Speaker 3: and so they're saying to you, we want you to
Speaker 3: get a permit, even though we're making it impossible for
Speaker 3: you to do so. And if you don't get to permit,
Speaker 3: then what what are they saying they're gonna do to you.
Speaker 18: They haven't said anything about what they're going to do
Speaker 18: to us.
Speaker 3: They I would ignore them completely. I would ignore them completely.
Speaker 3: I would ignore them completely. If you had a license,
Speaker 3: if you had a licensed to electrician install the panel,
Speaker 3: if the panel is operating, if other people have done
Speaker 3: the same thing, I would totally ignore them until they
Speaker 3: supply you the drawings.
Speaker 19: Why hearing electrician giver a drawing of what he did,
Speaker 19: because they because they have to match what the electrician
Speaker 19: did to what the hoa's engineer recommended.
Speaker 3: That's why.
Speaker 18: And I have it in writing in an email that
Speaker 18: the HOA said that they would provide one drawing for
Speaker 18: all of us.
Speaker 3: I would ignore them completely. I would completely ignore them.
Speaker 18: But my house is in a mess.
Speaker 3: Your health, health, your house?
Speaker 2: What house?
Speaker 3: Why is your house in a mess?
Speaker 18: Because I had to take down shelving in order? Well,
Speaker 18: come back up, please, I can't unless the building inspector.
Speaker 18: I've been told by my electrician, I can't put the
Speaker 18: shelvings back up until the building inspector comes and inspects
Speaker 18: the new electrical panel.
Speaker 3: Okay, I see what he's saying. You need to leave
Speaker 3: access well, Kimiko I'm going to tell you some realities.
Speaker 3: Nothing in the world you can do to make them
Speaker 3: get you drawings faster. Nothing, And they can't make you
Speaker 3: get a permit until you get the drawings. So you're
Speaker 3: at a standstill. So you've got to try to make
Speaker 3: your home as neat as possible and ignore them. I mean,
Speaker 3: this is reality. I mean I could make up a
Speaker 3: story for you, but there's no law that's going to
Speaker 3: make them get drawings too faster. Now you could try
Speaker 3: going and getting a permit directly without them. The building
Speaker 3: department doesn't have to have HUA specifications to inspect that
Speaker 3: if you're electrician. If you're electrician did the work, they
Speaker 3: can always call to have it inspected. There's no requirement
Speaker 3: that they have an HOA drawing. That's not a requirement
Speaker 3: of a building permit.
Speaker 18: I didn't know that because I thought in order to
Speaker 18: have the permit, I had to get the drawing.
Speaker 3: Well, that's the hoa's requirement. The county simply wants to
Speaker 3: be able to inspect it and begin to see you're putting.
Speaker 3: You're putting the horse before the cart. Because the drawing
Speaker 3: was supposed to be used to get the permit. You
Speaker 3: never got the permit, but you did the work, so
Speaker 3: now you're stuck. You're going to be penalized for getting
Speaker 3: a permit before the work, after the work was done,
Speaker 3: and you're just going to have to go through the process.
Speaker 3: We have more coming right up. Go with a sure
Speaker 3: thing Denver's best roofer Excel Roofing dot com. You don't
Speaker 3: pay a cent until you're contents. Time for an insurance
Speaker 3: check up free, no obligation. In comparison, call Compass Insurance.
Speaker 3: Pay too much your coverage at dozens of insurance companies
Speaker 3: find out now three oh three seven to seven to
Speaker 3: one help. You'll think you're his only customer when you
Speaker 3: choose Frank durand the real estate Man dot com to
Speaker 3: list your home with Remax Alliance three oh three nine
Speaker 3: two zero sixteen twenty two. Hi Tom Martina, your troubleshooter.
Speaker 3: KH Home Solutions, the oldest home improven company in all
Speaker 3: of Colorado three oh three four two one seventy one
Speaker 3: hundred windows, sighting, doors and more. KH has what you're
Speaker 3: looking for, KNH Home Solutions. That's KG Windows dot com. Hey,
Speaker 3: so Bill, you have an issue with a foundation. What's
Speaker 3: going on? Bill?
Speaker 15: Okay? I'll tell you the story I've told you before,
Speaker 15: years ago, and then I'll finish it up with who
Speaker 15: do you got that might be able to fix it?
Speaker 15: I live over by you know where Crown Hill is
Speaker 15: that you can see up in the air the crematorian.
Speaker 3: Okay, okay.
Speaker 15: My block run's right into that, and it's horse property.
Speaker 15: We got no curbs, and over the years, you know
Speaker 15: they built the street up. The street used to be
Speaker 15: lower in the property. Well now it's it's higher. So
Speaker 15: all the runoff comes onto my property, and the city
Speaker 15: put us sort of speed bump in front of my
Speaker 15: property to divert it somewhat. But the water got into
Speaker 15: the foundation and I'm as soon cracked it when it froze.
Speaker 15: So I'm wondering is the city responsible should my homeowners?
Speaker 3: Well, let me ask you this. Let me let me
Speaker 3: ask you this basically. First, when when you say the
Speaker 3: runoff and the drainage comes onto your property, is it
Speaker 3: visually you can see it coming in and going over
Speaker 3: to your foundation?
Speaker 15: Oh yeah, yeah, because see the tree from both directions
Speaker 15: in front of my house.
Speaker 3: See everybody going, everybody keep going.
Speaker 15: Soult's on the other side of the street and everybody
Speaker 15: and everything was dirt and rock.
Speaker 3: You know how old is your home? Okay? Now, now
Speaker 3: here's what I want to know. You said the street
Speaker 3: used to be lower, now it's higher. How did that happen?
Speaker 15: Every time they repaved it, they got higher and higher it?
Speaker 3: Okay?
Speaker 2: All right then?
Speaker 15: And then, like I said, the street slopes from both
Speaker 15: directions in front of my house, my driveway and so
Speaker 15: got it. That appeased me a little bit. They put
Speaker 15: a speed bump in front of my property.
Speaker 3: But it's still But hold on, when you say a
Speaker 3: speed bump, was it for the drainage or was it
Speaker 3: a speed bump that just happened to help the drainage?
Speaker 15: Oh, it's just it's speed bump, not for traffic, for
Speaker 15: water to divert it so it doesn't come on to
Speaker 15: my property.
Speaker 3: And they did that as a favor. They did that
Speaker 3: as a favor to you.
Speaker 15: Yes, yes, because they didn't know what to do. See
Speaker 15: because like on the like I said, on the other
Speaker 15: side of the street, everybody had cold get it and
Speaker 15: you know, okay, and so does my homeowners take care
Speaker 15: of that? Is the city? And if who who do
Speaker 15: you got that can fix it? Now we're thinking about
Speaker 15: maybe moving and.
Speaker 3: In most cases, Bill, Bill, in most cases, it's going
Speaker 3: to be your responsibility. Unless the city was negligent. I
Speaker 3: don't think they were. I think the street just got
Speaker 3: higher and higher, and it's up to each owner at
Speaker 3: the end of a drainage to cope with the drainage. Okay,
Speaker 3: so normally that's the way it's done. However, let's say
Speaker 3: a big builder came in and screwed up all the
Speaker 3: drainage and did massive damage. You could make a case
Speaker 3: and try to get them to pay for it. Did
Speaker 3: you ask the city to help pay for the damages
Speaker 3: that part?
Speaker 15: No, but they conceded by putting the speed the city
Speaker 15: on liquid.
Speaker 3: No they didn't know. They did not.
Speaker 15: No, they did not bumping.
Speaker 3: But they did not. They did not say to Bill, Bill,
Speaker 3: we are responsible now for all of your drainage and damages.
Speaker 3: I assure you, that's not what the speed bump means. Okay,
Speaker 3: I know that's what you want it to mean, but
Speaker 3: that's not what it means. Now, I'm not saying they
Speaker 3: won't help. How much damage do you have?
Speaker 15: Well, it's only bad when it rains hard or snows.
Speaker 3: No, I'm not asking that you said your house was
Speaker 3: cracked your foundation.
Speaker 15: The foundation is cracked, Yes, the old so you have.
Speaker 3: No idea how much structural damage you have. Hold on,
Speaker 3: We got more coming. Just hang on. There's way more
Speaker 3: to this bill than what you're asking. Got more right
Speaker 3: after this, go with a sure thing Denver's best roofer
Speaker 3: Excel Roofing dot com. You don't pay a cent until
Speaker 3: you're content. Time for an insurance checkup free, no obligation
Speaker 3: comparison call Compass Insurance paying too much your coverage at
Speaker 3: dozens of insurance companies find out now three oh three
Speaker 3: seven seven one help. You'll think you're his only customer
Speaker 3: when you choose Frank durand Thereal estate Man dot com
Speaker 3: to list your home with Remax Alliance three oh three
Speaker 3: nine two zero sixteen twenty two