Speaker 1: This is pet Life Radio. Let's talk pets.
Speaker 2: Hey everybody, welcome back to another episode of Groomer. You
were on pet Life Radio. As always, we are your hosts.
I'm Rudy V along with Anthony Ray. We want to
thank our producer, Mark Winter and pet Life Radio for
giving us the opportunity, and most of all, we want
to thank you guys for tuning in and listening to
us rant every once in a while. So guys, we
really appreciate you. In this episode, we're gonna be talking
about why groomers may be refusing your dog. We're gonna
look at some different perspectives. Here's guys, We're gonna look
at it from the client's perspective, and we're gonna look
at it from the groomers perspective. And we also have
our very funny comment segment coming up in this episode
of Groomer.
Speaker 3: Take a bite out of your competition, advertise your business
with an ad. In pet Life Radio podcasts and radio shows,
there is no other pet related media that is as
large and reaches more pet parents and pet lovers than
pet Life Radio, with over seven million monthly listeners. Pet
Life Radio podcasts are available on all major podcasts, platforms,
and our live radio stream goes out to over two
hundred and fifty million subscribers on iHeartRadio, Odyssey, tune In,
and other streaming apps. For more information on how you
can advertise on the number one pet podcast and radio network,
visit petlifradio dot com slash advertised today.
Speaker 4: Let's talk pets on petlifradio dot com.
Speaker 2: Welcome back to once again we are your hosts on
Ride Along with Anthony Ray. Guys, thank you so much
again for tuning into our podcast. We enjoy doing it
and we enjoy just having fun and talking to each
other pretty much.
Speaker 1: Right, Like, first question for you is you know, how's
it been?
Speaker 2: You can't let it go?
Speaker 1: No? Why why let it go? I think, Well, for
those of you who are listening and not watching, in
case you don't know, you know, a couple weeks ago,
my dad did the old shaved head. I just want
to know, like I have you do you like it?
Speaker 2: It's do? I like not having to worry about it? Yeah?
But here's the thing. I don't have the normal balding. Okay,
I don't have that normal balding where it actually still
looks good when you're balding I have the crown balding,
as we've talked about in past episodes. So even Mark said,
this makes me look less bald if that makes sense,
does it?
Speaker 1: I guess it's it's like hides in plain sight.
Speaker 2: You know that's that's a good that's a good way
of looking at it. And you make it sound like
your hair is so damn great. Jeez, your your hair
is really it really is great. I do have you
have also hair.
Speaker 1: I'm not starting to. It's starting to starting to get
those whites though, starting to get those whites. I just
pulled one out before the show. Gotta be camera ready.
Speaker 2: Baby, your hair is dreamy, dreamy, it really is. You
have dreamy hair. Dude, he does, look at it, I
mean turn Sighways, look look at this guy's.
Speaker 1: Hair I have. Yeah, I do have pretty good hair.
Speaker 2: Yeah, you have amazing hair.
Speaker 1: I get compliments on it a lot. Do you.
Speaker 2: I get compliments on your hair, like, like, boy, is
that your son? Yeah? He has really has nice hair,
thank you? Not you?
Speaker 1: Well, you did have nice hair.
Speaker 2: I did so long time ago.
Speaker 1: I'm very afraid of what can happen to me.
Speaker 2: Yeah, but then once you get married and then you
have a you and another you. Then the hair starts
to fall out and you you have a you, so expect. Yeah,
you know what I mean, you gotta expect.
Speaker 1: That is the Do you have a new appreciation for
like the wind things of that nature on the scalp?
Speaker 2: Yeah, it's it feels more like freeing because I had
I had like the little tuft in the front here.
Speaker 1: It was a blocker.
Speaker 2: Yeah, so every once in a while the wind would
like hit it and it would just kind of like
just feel like there was like an insect on my head.
But yeah, but now I just get the wind. It
feels better.
Speaker 1: It's like skinny dipping, like something feels good about this something. Yeah,
it was.
Speaker 2: It's it's I forget that I did it, and I
have people coming up to me going, oh my god,
what'd you do to your hair? And then I go, oh,
like you noticed, you know, it's it's what I did
was a seven F blade though.
Speaker 1: Hey, now we're talking about grooming again.
Speaker 2: Look at that right into grooming.
Speaker 1: So I did.
Speaker 2: I did it with a seven F bleak. Guys, saw
all you dog groomers out there that want this look,
If you're looking for this loo, then just it's a
seven f bleaed just.
Speaker 1: All of this could be yours. Just watch our videos
like and subscribe.
Speaker 2: Like you know we're doing. I'm gonna do a diy
on it.
Speaker 1: Yeah, I think you should.
Speaker 2: Yeah, but like you know, you have to really appreciate it.
It's easy to like wipe the head down, like I
wipe it down. I get a wipe, wipe it up.
You don't need to wash your hair no more.
Speaker 1: Just wipe it dries real quick. I'm sure. M Yeah
that's good. I'm glad. I'm still glad you did it.
Speaker 2: Thanks man.
Speaker 1: I was just checking in on it, that's all. I
want to see what it's like.
Speaker 2: Yeah, yeah, it feels good. It feels good aging, you know, everything,
and it all comes together after a while. The hernia
is coming together, you know, the varicos veins are kind
of like blending into the hernia area. So it's like
all one pain. Now it's not you know what I mean.
It's like hernia vericos vein pain. You know, wake up
in the morning, can't feel the right leg for a while.
Speaker 1: Yeah, it's one pain. That's fine.
Speaker 2: The body adjusts.
Speaker 1: Just yeah, that's true. You're your pain tolerance, like you
you do fine in like a torture thing. Yeah, they
really what what can they do to you that you
haven't already experienced in one way or the other? You know,
you know, you've you've I've heard you say countless times
throughout the years that you know it burns. So go ahead,
take a flame to them, you know, take a blow
torch to them. He knows what that is.
Speaker 2: Let's see him what you can handle.
Speaker 1: Yes, you know it's not you. You you feel that
plus grooming, so you know, if you.
Speaker 2: Are a groomer, that's what you have to look forward
to a lot of aches and pains in the near future,
you know, like, yeah, I like to watch these young
cats man, just you know, grooming away. I do dogs
a day.
Speaker 1: Yeah wait, yeah, those days are done.
Speaker 2: But let's talk about grooming though. Let's let's get into this.
So the topic is, you know, why why do some
groomers refuse your dog? We know this all too well, guys,
because there's there's a bunch of reasons. Number one reason
I think a lot of times dog groomers will end
up having to refuse your dog is because they're just
over overbooked. They just have too many too many dogs,
too many clients, and you know, the get a bunch
of walk ins or assuming that people assuming that they
can just maybe get their dog groom that day, then
they find out they have to wait a month. Uh
and and you know they have to go elsewhere. That
that's probably the number one reason. But I want to
get into like the more in depth reasons why.
Speaker 1: You know, that's all we got to show.
Speaker 2: So overbooking definitely is one of them. Also, you know,
if your dog is like an extreme biter, or your
dog is just jumping around, moving around too much, it
might be too much for that groomer to handle. And
we talk about this a lot, guys. I mean it's
it's that type of job where some some groomers will
handle it well and they'll take the time to do it,
and and other groomers are just you know, kind of
their backs are against the wall. They're they're relying on
their grooming business or their job to support their families,
and they just don't have the extra time to take
to deal with a you know, a dog that's just
not taking to it, and it can get very dangerous.
And especially it's just as dangerous where the dog jumping
around as it is a dog like biting, you.
Speaker 1: Know, and same kind of risks. Really yeah. The difference is,
you know, a dog biting the biggest thing outside of
you getting bit yourself as the dog biting the clippers
and getting hurt from that, getting injured from that. So
it's the same risk with the dog just being jumpy,
is that you know, it can get hurt one wrong
move and now you chop the nipple off.
Speaker 2: I don't know, Yeah, yeah, yeah, it happens all the time.
You know. We had a dog just the other day
just wouldn't let me get near its rear. It was
a female and it was matted all just congested in
the butt area, the sphincter area, the vulva. It was
just like solid matt And here's a dog just jumping around,
does not want me near it. So the challenge is
how am I getting this mad out? How am I
getting a ten blade? Even a thirty blade? I actually
had to use like a fifteen or a thirty because
the mats were so bad up and around her privates.
There again with the dog jumping around, coming around on me,
trying to just get doing anything to get me to
stop doing it, until Anthony steps in and helps me
hold the dog, and you know, Anthony holds the dog
up in a certain way where you know it's hand
is like right up in the lower rib cage where
I can still access where the mats are. Again, groomers
working alone, it's so tough. We highly suggest that anybody
out there who's a professional dog groomer have an assistant,
have somebody help you, and vice versa. You know, you
got to help each other, because it really has become
a two person job.
Speaker 1: I don't know how. Maybe it's just because I'm so
used to us working together, but I don't know how
anybody can groom on their own in the shop setting.
I understand, like at home is different, but I don't
know how you could run a grooming business without at
least an apprentice or a second groomer there who does
their own dogs or however, because it's really common that
you need me at the table. Oh even for nail
clips where the dog is good. It's sometimes in certain
like positions you can't on your own doing safely without
making sure the dog doesn't accidentally back off the table
or whatever. So even a dog that's behaving can be
a two person job. Absolutely, I don't know how they
do it. Yeah, no, even with the small uh, with
Dolores's little sheetsos. I mean, you know, we did a
video on the tiny, little tiny sheets. I mean the
dog is literally this big. So it's very difficult to
just for one person to do it because the dog
is very nervous and it's shaky, and you know, the
paws are so dainty that you don't you want to
be careful how you lift them. Anthony just holds the dog.
Speaker 2: Anthony will just hold a dog like this against his
chest and I clip the nails. And that's not even
like a bad dog. It's not a dog trying to
bite or anything. It's just a normal dog that does
better if you're holding it, you know. But yeah, again,
these are the challenges in the dog rooming industry. And again,
staying on focus with the topic of the show is
why dog roomers might be refusing you another big one,
And again we get into this like crazy part of
it is just customers just or you know, having a
really really high expectation and constantly complaining, like add that
the dog is unruly, doesn't want it done. And on
top of that, the customers saying, oh, I didn't like
the way you did the head the last time, or
you know they or they want the dog back immediately,
you know, oh, I want them back in an hour.
It creates a lot of pressure on a dog groomer
when you come in and say, oh, I need my
beijon done by twelve o'clock and you have six other
dogs to groom that day.
Speaker 1: I think that some people, because I actually didn't know
this where I get my haircut, I decided against my
father's seven f blade skills.
Speaker 2: I don't know why.
Speaker 1: I'm you know, I'm not sure either, but I just
I took the risk out in the world instead of
going with the professional. And yeah, apparently a lot of
barbers and salons take walkins, and I guess maybe it's
just sort of like the lack of knowledge on the
whole thing. But like groomers don't take walkins. I can't
imagine anyway that they would. Doesn't really make much sense. So, like,
you add that to the pressures of not liking how
it came out, or especially when you have a puppy,
When you have a puppy and you're worried about how
it looks after they're like first grooming, whatever groomer just
did your puppy for you is not going to want
to do it again because you're already into the looks
aspect of it, and you know, the fluffiness and I
want them to look this way in that way, and
it's like that they're still in their puppy coat. It's
their first time getting groomed. It just an example, but
it's like, you know, it's no. The first couple of
times are are all about introduction to grooming, building that
relationship with your groomer, letting your dog build a relationship
with the groomer. Then once the dog matures a little
bit and it knows what's going on, now we can
discuss a little bit of like yeah, I want the
ears a little shorter or the pause short or whatever.
You know.
Speaker 2: Yeah, yeah, It's often overlooked with Anthony's talking about here,
is that when people say, oh my god, the dog
stays so still, Like, how do you think it didn't
just get that way because it's such a great dog.
It got that way because a professional dog roomer is
going to train the dog to stay still. And we've
mentioned that a lot in the past too, So it's
it's more than just grooming your dog. By the time
you get to the grooming part, you've done all these
other things such as what Anthony's saying, gaining the dog's trust,
table training the dog, getting the dog to stay on
the table long enough where you can actually get a
clipper on the dog or a pair of scissors on
the dog. So again, there's so much that goes into it.
So when you have that customer that says, oh, you know,
I need her back and you know by noon, you know,
and they dropped off at ten, and you have a
puppy that's jumping around that you may have to do
in parts like maybe take out for a little while,
work on the dog, put it away, give it a break,
take another dog out. This expectation of just you know,
you know, bing bang boom, groom my dog, you know,
and and you know, I pay you money and you
groom my dog. And that's how it works. That's not
how it works, because this is a unique occupation where
it takes a lot of integrity, It takes a lot
of knowledge to groom a dog. It just doesn't happen overnight.
And and like you said, if if you are the
groomers around here are booked at least a month in advance.
We're booked about three weeks to a month ourselves, so
I don't know of any dog groomers that are taking
in walkins. And and aside from that too, you really
have to kind of with the uniqueness of this business.
You're not just taking everybody that walks through the door.
It just doesn't work that way. You really have to
interview the client and you have to kind of have
a rapport with the dog. And we've mentioned it. We've
mentioned where dogs sometimes do great with us and they
do horrible with other groomers, or vice versa. They'll do
horrible with another groomer and do great with us. So
it really depends did so much other stuff is involved,
other aspects are involved with dog groom before you even
get the clippers on the dog.
Speaker 1: We usually like because sometimes a mistake too, as somebody
who's looking for a groomer is kind of just showing
up in the middle of the day because for us,
you know when we're working and then you come in
because we also have to meet your dog too, so
it's almost better to like kind of call ahead and
see if a if the groomer that you're looking to
meet sets up like meet appointments, so it's like they
could finish their day and then talk to you. Because
sometimes people walk through the door and we can't even
give them our full attention because we're in the middle
of our day. Whether they have their dog with them
or not, they usually don't. But even if you did it,
unless you catch us at the perfect time, we can't
really stop what we're doing to come out and meet
your dog and talk to you. And maybe that was
a dog we could have did, but we can't. We
don't have the time because we're in the middle of
the day. You know, we've told people, can you come
back a little bit later and so we can meet
your dog because it looks friendly and all that, you
know that, Like, it's there's so much that goes in
before the before clippers hit hair. There are so much,
so many things that need to sort of line up
and be done. I like the way you looked at
it as like interviewing.
Speaker 2: Yeah you know, yeah, yeah, as much as and it's
vice versa, like you know, they're also interviewing you. You know,
they have to like you as the girl where you
have to have a clean shop, not putting it all
on the on the the dog owner here or the
dog groomers have to you know, step up and and
and have you know, a clean store and and a
system that works for them where where the client's going
to want to bring their dog to you. But again,
it's just there's a lot that goes into it. And
that's why you know, when you have the high expectation there,
it does. It just doesn't always work that way. It
just doesn't. It's a it's a different occupation, and you
know a lot of times what might happen too is
like you can even interview the dog right and they're
really really friendly and they're happy, but once you put
them on the grooming table, they become a terror. So
you really never know until you actually groom the dog
or try to groom the dog, because dogs are just
going to be dogs, and especially puppies, they think, especially
when they first get into their new environment, everybody's loving them,
everybody's giving them everything. They have, all this freedom and
this range, and then all of a sudden, like they're
restricted onto a grooming table. They don't like that, you know,
it's not something they like, but you have to kind
of teach the dog that number one, it's temporary. Trust me,
let me do this. It'll be over and you'll be
back into your your fun, loving environment. And it takes
a lot to introduce that aspect, you know.
Speaker 1: So I mean if you could introduce every dog that
walked through the door to that aspect of every everything,
that we'd be rich.
Speaker 2: Yeah.
Speaker 1: Unfortunately, that's not. Yeah, that's just some Some dogs take
a long time to learn. Some dogs really never can.
It's not always the dog's fault either. Sometimes they just
got started up too late.
Speaker 2: Another thing that you know, you you as as a
dog owner or if you're looking for a dog, that
you have to take into consideration is the type of
dog you're getting, you know, So if you're getting, don't
just go out willy nilly and say, oh, I want
a golden doodle. You know you if you are, And
I suggest this to anyone who has or is interested
in getting a golden doodle or a labradoodle or a
Bernie Doodle, anything doodle, especially the larger ones, you better
have some grooming skills because a lot of groomers just
can't take on another golden doodle. How many golden doodles.
Do you think a groomer could do in a day.
You know, I could do one. You know there are
other groomers that might do two or three, but you know,
most of the time they're just going to try to
shave your dog down because it's just too much work.
It's just way too much work. So if you're looking
for a dog or you're interested in purchasing a puppy,
consider the breed and line up your dog groomer. Make
sure that there's a dog groomer in your area that
number one does large breeds. A lot of groomers don't
do large breeds. We have swayed away from it. I'm older,
I have a herd, yet I can't do Bernie doodles anymore,
you know, So line up your dog room or line
up your veterinarian and talk to people. Maybe talk to
a dog groomer if you have a local dog groomer,
before you go out and make a dog purchase. And
it doesn't even I'm not singling out golden doodles or
anything like that. Could be a sheetsu a sheets who
might be too much for you to handle, or if
dog groomers are that booked in your area. They may
not even be able to take your sheets who So, always,
when purchasing a dog or you're going to acquire a
puppy of any sort or a rescue, consider dog rooming.
Please consider dog rooming.
Speaker 1: I've definitely met sheets who's that I would rather groom
a golden duodle. Absolutely some sheetsuos. I don't mean to
call out sheets's, but they're so common that you could
probably ask any groomer if they have any sheetsu horror stories,
and they probably all have at least one. Just because
so many people buy sheets, so the chances of you
having a running into a rough one is high.
Speaker 2: I owned a sheetsu named Tiger, and towards the end
of his life, I would have rather groomed a Tiger.
I couldn't get near him, couldn't even pick him up.
I mean, that's how bad it got. Couldn't even pick him.
Speaker 1: But Tiger was really sweet too.
Speaker 2: Yeah, yeah, he was a sweet dog. Yeah, like towards
the end, uh huh, it just he just wasn't having anything.
This This dog would stare at the like the basement
door and bark excessively for hours at nothing. So try
putting a clipper on that. Try getting a ten blade
under those eyes. Let me know how you make out.
Speaker 1: Yeah, something tells me he's not quite gonna stay still. Yeah,
I mean, you know that's it's what do we call it?
The no zip zap in a boom about that?
Speaker 2: No, no, his his like everything else was gone. His
hearing was gone, his eye couldn't see, couldn't move, but
his but his biting skills were completely intact.
Speaker 1: Right. Well, you know what they say, You know, you
lose a couple of the senses and it just heightens
the you know, so biting is a dog's sense.
Speaker 2: He was like a cobra. I mean, he would bite
you from a distance, you know, all right. Another reason
why a groomer might be refusing you is this, if
you're the type of dog owner who's just obsessed with
staying with the dog. Some dog owners are just so
obsessed with never leaving the dog that most groomers are
going to say, hey, man, listen, this is just it's
too much. You know, you know, I don't want to
do this because you're actually scaring the dog groomer out
of even trying, because you're just that worried about it.
If you're that worried bringing your dog in. Imagine what
the dog groomer is feeling when you bring that dog in.
And we're not saying don't love your dog. Of course,
love your dog, but you just like you would trust
to a surgeon or a dog roomer to give you
a haircut, like I trusted myself. Baby seven, Baby, you
know you have to You have to trust a dog
roomer to an extent where you're not this obsessed person
with not trusting anyone. And also what happens with that
is your dog is sensing that from you too, and
the dog will learn to not trust anyone as well.
It's a big problem. We get that old Oh I
won't leave my dog, you know, I want to stay
while you groom my dog. It's like, okay, well here's
your dog. Because we don't do that.
Speaker 1: That That is a big especially like because so many
dogs have become like the like what do they call it,
like for stress like not service dogs, but so many
people have gotten dogs for their anxiety. Yes, and uh
and it helps. Honestly, I'm shocked that that even works
because the dog is such a heavy responsibility. Sometimes I'm
I it's great that people can use them for anxiety.
But that wouldn't make me feel less anxious having a
dog to take care of. But uh whatever, it works
for some people. But yeah, since that's become such a
popular thing and you know, it helps a lot of people,
we see it more and more often where people become
super attached to their to their pet and to their
dog especially, and they don't want to leave them. And
sometimes even people who do who are willing to leave them,
those are also some of the same people who want
the dog. You know, can I come back in an hour?
Like they just they can't let go of the dog,
and then you know they want That's so much pressure there.
It's a hard thing to solve, especially if you because
we all love our pets. You know, I don't want
to leave my cats with anybody, you know. But and
I give customers dog head owners a lot of credit
for leaving your dog with any groom or I know,
it's not easy. So it's it's a difficult thing to do.
It's difficult for the groomer too, because now the dog
is our responsibility for the day.
Speaker 2: Yeah, And when you have that kind of attitude though,
it all it like it heightens an already high pressure situation.
It's it's it's high pressure just getting your dog done
on a normal day, even if the dog is willing,
and it's still a difficult job. So when you do that,
it just really heightens everything and heightens the pressure. And again,
you know, if you are the type of dog groomer
that can do that, then by all means you need
to seek that groomer out. But there's not a whole
lot of groomers that's and that's part of the problem,
you know. I mean we do a lot of that.
We do some after our dogs. You know, we do
what we can. We do what we can, and we're
not perfect.
Speaker 1: There's yeah, there's a very few exceptions, like as far
as you know, staying with your dog or even after
our stuff. And some groomers do it different. We've done it.
We've even changed the way we used to do only
you know, no night dogs. We call them after whatever.
Any dog coming in after three I consider a night dog.
We've done. We've gone from never doing that to splitting
up our day and we do like three in the
morning and three in the afternoon. You know, we've done.
Now we're kind of like a mishmash where we have
a few exceptions, and we just kind of have random,
you know, full days, and then every once in a
while we'll have a night. I don't know, whatever works
for the groomer, I guess, or what specific customer might need,
and if it's worth it, then some groomers will meet
those requirements. But sometimes it's a lot to ask. Sometimes
it's too much to ask.
Speaker 2: Yeah, sometimes, you know. And you know, we were trying
to look at it from both perspectives, like we said
in the beginning, so you know, from from the client's perspective,
what Anthony's saying, we understand it takes a lot. It
takes a lot of trust to try to leave your
dog because it is your baby. You know, you love
your dog and we love your dog too, But again,
don't heighten that. Don't don't make your dog more fearful.
It's kind of like, you know, even with your child,
you know, after a while you're gonna have to send
them off to school. As scary as that is, you
gotta trust, and you gotta at least try to trust.
But from from the groomer's perspective, it doesn't make it
any easier because again, now we're twice as nervous. I'm
working on your dog, like God forbid, we were to
nick this dog and it does happen. Oh my god,
you know what I mean? Now what so anyway, let's uh,
here's another thing from like say, a groomer's perspective. That
that that people I think should understand or try to
understand is that. And this happens to us a lot.
Like we're where, you know, we'll get a puppy, right,
and we'll get this new puppy and it we we
we break through to it and we're able to do
something on it. And the people are semi uh you know,
satisfied with the job, really not giving us what we
want we want. Oh that's great, Thank you so much
for grooming our dog.
Speaker 1: I'm glad you were able to do anything.
Speaker 2: I'm glad you were able to do anything.
Speaker 1: Puppy.
Speaker 2: It's a puppy. But then you know, second grooming comes along,
the dog does even better. And lo and behold, after three,
four or five groomings, the puppies just doing great, and
us as the groomer, we're so happy because it's like, oh,
now we can do a better job. They seem to
be satisfied and you're grooming this dog for the first
year of its life and then all of a sudden
they jump ship. You did all of the work, you did,
all of the training, you did the hard part of
getting this dog to be become groomable, and then all
of a sudden, another groomer or one of the bigger
chain stores gets to make all of the money.
Speaker 1: Yeah yea.
Speaker 2: So when that person comes back, because they usually do
because their their groomer went on vacation or or the
bigger chain stores are overbooked, and then they come back
and they go, hey, will you groomer? No, No, it's
a no because you just took everything that I did
and gave it to somebody else. And what's to say
that's not gonna happen again, right, And we don't want
a one off. Most groomers do not want a one
off grooming. Okay, And again that's one of the reasons
why you need to kind of interview your customers. Is
this customer like, remember, we we just got somebody who
came into the store the other day, Oh, can you
do my dog because my groomer's on vacation. Listen, it's
a one off. Why would I want to, you know,
I because I know that as soon as your groomer
comes back, you're gonna go right back to them. So
what am I gonna do. Am I gonna risk hurting
your dog and now all of a sudden I'm the
bad guy? Or you know, am I gonna put somebody
else aside who is a good customer to squeeze you
in for a one time grooming. No groomers want to
hang on to their clients because it gives us a
chance to get to know the dog better, it gives
us a chance to do better jobs in the future,
and it gives us a rapport with the owner. So
if it's that like one off, if a groomer needs
the money, then yeah, do it. But you know, we're
really looking for people to work with us and come
back with their dogs.
Speaker 1: And it's not with the one like the vacation. It's
not always this pride and loyalty thing either. It's you
said it yourself, it's just the risk when there's this
Grooming is such a risky business. It's so difficult. It's
such a even with a good dog, a good a
dog who standing still can get nicked. That's how risky
this business how much. That's how easily your day can
be ruined or your month can be ruined as a
dog groomer. So the one offs it's not always based
on you know, no, well you didn't stay with me.
Sometimes it is, for sure, especially in the puppy you know,
work on it for a year, then it's like kind
of like no, no, you know, we're not going to
do that. But sometimes it's just like the vacation thing
is a good example of that. It's just what we
can't it's so not worth the risk for you to
wait an extra two weeks for your groomer to come
back from vacation. It's not worth the risk for us.
Dog's not used to us that we don't know the
dog we're going to risk, you know, it's something God
forbids something happening. When all it really was is like
you're okay, so your groomer is it went south for
a week like it do you know? It's not It's
kind of like a no, no, it's it's just it's
not worth it. It's it's not worth it for your dog either.
It's not why stress your dog out now? They got
to learn a new place exact and we got to learn,
they got to learn us. What if they don't like us,
even even if we say, oh yeah, they didn't take
to us, they didn't like it. Still, it's not worth
the stress for your dog. It's not it's not worth
bringing your dog through anything. Even if we ended up
not doing it, it's like it's like, no, they don't
Why why make your dog spend the day with us?
And anyway, if your groom is going to be back,
your room is going to be back, like just you know,
stick with them. Don't table hop.
Speaker 2: Don't table hop exactly. It's like it's like the girl
with the two poodles. Remember how many times we, you know,
redid their dog. You know we we we trained her puppies,
her two little poodle puppies, and they were just so
they were maniacs. They were absolute made. It was very difficult,
so difficult. Finally got them to the point where you know,
I can do like a little clown cut. I was
doing little clown cuts on them, meaning you know, little
puffies and little balls on the feet and the tail
in the shade, and they were starting to come out
really really cute. Only for her her husband complained about
the price. Then I think we were at the time,
we were charging like fifty five dollars, complaining about the price, flinching,
you know, flinching at fifty five give me a break,
and you know, and and uh, and then she jumped
ship and then came back and we did it again,
and then you know, she jumped ship again, and then
then and then then then she tried to was like, no,
we're done. You're not going to keep using us, you know,
because you're getting a better price somewhere else. And again,
I'm just all I'm doing is moving a potential long
term client that will be just a much better fit
for us.
Speaker 1: And that's that's not even counting moving aside some potential
clients who are walking like we're saying, we keep saying
yes to you, And because we said yes to you
and your two mini poodles, for all we know, the
person that we then had to say no to, who
we've never met before, comes in with their puppy and
we had to turn them away because we just don't
have the time. Now we're booked that much further in advance,
and for all we know that dog. She would have
been the most loyal person in the world. Yeah, and
and and stayed with us. And it's like we said
no to her, to say yes to you, and you're
gone again to there you go because backles doesn't you know?
Speaker 2: So true? And it's like, you know, again, we understand price,
we understand you know, finance is an issue with anything. Okay,
but you know, let's just say, you know, your average
dog groomer is making fifty bucks an hour, and there's
dog groomers that make twice that. You know, let's just
use fifty bucks an hour. You come in with a
golden doodle that's taking you a minimum of three hours. Okay,
why are you complaining about one hundred and fifty dollars?
Does that dog groomer not deserve fifty bucks an hour?
That dog groomer, certainly it deserves more than fifty bucks
an hour. But again you'll get like these big jobs
and they want it done for fifty bucks. They want
you to do it for twenty five dollars an hour. Okay,
so why again, this is a business, guys, make no
mistake about it. As much as we love animals and
we love dogs, we're still we have families. Dog groomers
have families. We have children, We got grandchildren right that
we got to support, We got bills like everybody else.
It's a business, right, So why is a dog groomer
going to do this big golden doodle that's going to
consume three four hours of the day when they can
do you know, three four sheetsuos in that time and
make twice the amount of money. So point being, if
you have a big dog that requires a lot of
dog grooming, you're gonna have to pay the price again,
either that or have some grooming skills yourself. Watch our channel,
watch other dog grooming channels, and learn how to groom.
This way you can help offset that if you have
a big job, a big dog and you can't afford grooming,
you know, but if you can afford grooming, you should
be throwing one hundred and fifty two hundred bucks to
your to your dog groomer. I'm sorry. If you have
a big, giant golden doodle or even a big Saint
Bernard with a big undercoat or something like that, you're
talking about two point fifty three hundred dollars of grooming
in some areas. And so yeah, it be be understanding
that it takes time to groom a dog, and yes,
and and it is a business and money is part
of that aspect.
Speaker 1: So I think I think regardless of the size of
the breed that you have, you should know some grooming skills.
If you're going to own a dog, you wouldn't you
wouldn't get a pool at your house if you didn't know.
I have to learn how to take care of it
a little bit, right, You have to. You have to
take care of stuff. I'm not saying you have to
be some you know, five star grooming competition Calimber at
home pet groomer, but you got you have to learn maintenance.
It's it's it's a living thing and it's a huge responsibility.
You know. Sometimes grooming is a magic trick where we
can kind of undo all, you know, negligence or just whatever,
having no money or not having time or whatever. It's
not always such a horrible thing when a dog gets
mad at up. It's not always anybody's fault. It's not
always somebody's fault, I should say. But you really you
should have some grooming skills to maintain your dog. Just
a little, if any it just something is better than nothing.
Learn how to brush your dog. That'll take you so far.
Speaker 2: Yeah, and again, just by understanding these things, a groomer
is going to be more likely to take you on
as a client, you know, because I can guarantee you
if you go in with attitude or you go in
with any of the things we're talking about, a lot
of groomers are just going to say no to you.
Speaker 1: And speaking of price too, I've definitely said this before,
but it bears repeating. Don't let how much be the
first question out of your mouth if you do find yourself,
if you have a good dog, and you do keep
getting turned away. It could be something as simple as that,
because some groomer, we're nice guys. I mean, we'll hear
anybody out, even if that's the first question you have
for us, because everybody does have a budget. Times are tough,
especially right now, but for all you know, the groomer
that you're walking into or whatever, and that's the first question.
Some groomers to get turned right off by that because
your first focus is on the price instead of you know,
you don't have any questions for me, where do I
keep the dogs? How as our facilities look? How long
have we been grooming? All of that? And that's really
important to some groomers. It's important to us too. But again, like, well,
we'll hear you out. We're not going to tell you
to go away just because you asked us how much.
But if you could just move that to the last
question you ask and kind of almost have it be
like a oh, yeah, how much, it's almost like, don't
worry about how much it is the first time. If
you're trying to find a groomer and you're struggling to
find a groomer, don't worry about how much it is.
Because even at worst, if it's something that you don't
you think is too much and you can't afford it,
then just don't go back pay the money and don't
go back and learn how to do it yourself. There's
the let you got. If the groomer charge do one
hundred bucks and your budget was seventy eat the thirty
bucks and you paid a thirty dollars, you got to
taught a thirty dollars lesson. I got to learn how
to do this myself because I don't want to. I
don't want to spend one hundred dollars every time. That's it.
It's it's not you know, you eat it, eat it.
It's just a lesson. You don't you don't. You don't
want to pay one hundred dollars, then you have to
learn how to do it yourself or find a cheaper.
But the cheaper you go, the less safe dog is.
Let's put it that way.
Speaker 2: That's so true. All right, Well what that said, why
don't we Well we'll go to a commercial and we'll
come back with the funny comments segment. Okay, you got
that coming up on Groomer Humor, Real people, real stories.
Speaker 5: Our little dog developed this womph problem at the chemotherapy
lasted for six months, started developing more lymph nose, so
I thought I'd just tried carnivor. If the lymph nose
started to go down, then I took him into the
vet to him checked out, and there was no signs
at all.
Speaker 1: Inside.
Speaker 6: My god had issues that developed in his height. And
three months later my ven airing said this, go ahead
and remove the eye. I heard the carnivore on advertising,
so I said, you know what, I'm going to order
this product. They did the procedure, they did all the
death and they said that I don't know what you
did this product.
Speaker 2: They his eye I've got a labrador.
Speaker 1: You could hardly lift yourself up off the door.
Speaker 5: The treatment was came of therapy. That's when I said
this could be the ticket. About three weeks you could
tell she was very alert.
Speaker 2: She was going to buy my lock and she is
just like right now.
Speaker 5: Call eight six six eight three six eight seven three five.
Speaker 2: That's eight six six eight three six eight seven three five.
Speaker 5: Or visit carnivore dot com.
Speaker 1: That's c A r N I.
Speaker 2: V O r A dot com.
Speaker 3: Use promo code pet Life at checkout for.
Speaker 1: Fifteen percent off your order at carnivora dot com.
Speaker 2: Let's talk past it.
Speaker 1: Let's done past radio, Headline.
Speaker 7: Radio Petlin radio dot com.
Speaker 1: Welcome back to Grumor Humor on Way Radio. We are
your host as always on Anthony Ray hanging out with
my dad Rudy V. And today we've been talking about
reasons why you might be getting refused at finding looking
for a groomer, finding a groomer at any grooming shops
that you're walking into. We've been looking at it from
both perspectives and we've covered a lot, and now it's
good to happen back because I feel like we haven't
had one in a while. We're moving on to our
funny comments something something to analyze. Yeah, yeah, it's been
a while. I feel like I feel like we missed
a Yeah, people have been nice lately, but everybody.
Speaker 2: So exactly, everybody's been so nice. That's why, you know,
it's hard to like, you know, we can't laugh at
the nice ones like you know, we love you guys.
Oh thanks, sorry, Well I guess we're back though. Yeah,
but but we we got one that you know, kind
of boggles the mind. But here, let's read it. Okay,
your videos are good, but your channel lacks excitement. It
lacks entertainment, and you talk too low okay, and you
don't do very much to keep the viewer engaged.
Speaker 1: Well, at least our videos are good. Yeah, how can
but now I know what you mean by mind boggler? Yeah,
because how can all of that be true at the
same time?
Speaker 2: Exactly? Right?
Speaker 1: If our videos are good?
Speaker 2: Right, videos are good, but your channel lacks excitement? Like
what you know, I don't know what are we supposed
to do?
Speaker 1: Ju I'm pretty good at cart like I could do
a cartwheel.
Speaker 2: Yeah, Like, how do we increase the excitement? And you know, hey,
everybody we're grooming dogs today, man, mister days, you know, like,
I mean, wow, whoa you know we're gonna groom dogs
all day today for you guys. I don't know how
to all day to day. Yeah, Like we're not sell
all day. We're grooving, not selling exercise equipment. You know
what I mean? It lacks entertainment.
Speaker 1: Well, it's dog rooming.
Speaker 2: It's dog rooming. How you know, hello my baby again?
Speaker 1: You could break out into song.
Speaker 2: Look, yeah, like it lacks entertainment.
Speaker 1: But the videos are good. Yeah, but how can they
be good if they're lacking everything under the sun?
Speaker 2: Yeah, then they're not good. He would have been better
off saying your videos are not good because day Yeah, like,
why did you say our videos are good? But your channel?
He didn't even say he said to your channel. So
this guy's honest. Yeah, he's been watching the channel, not videos.
Speaker 1: Your videos are good, good.
Speaker 2: You channel lacks excitement, It lacks entertainment.
Speaker 1: Okay, because yeah, he should have said your videos are
not good? Yeah, vis a v the following like this, Yeah,
unless do you think he just forgot to type not?
Speaker 2: I may it could be you know, And then he
says you talk too low I've gotten that before, I've
got I'm sorry if I talk low sometimes.
Speaker 1: Actually you've said that about yourself.
Speaker 2: Yeah, I talk low sometimes because I don't know. I
can't control the volume of my voice.
Speaker 1: The voice imodulated.
Speaker 2: I need a voice imodulator. Because I'm gonna give him
that one.
Speaker 1: I'll give him that.
Speaker 2: I'm want to give him that one.
Speaker 1: But I don't know if it's you, so because it well,
it's hard for you not to talk low when I
constantly tell you don't yell into the mic.
Speaker 2: And here's another one that like, and you don't do
much to keep the viewer engaged. Well, you know what,
you're lying again, because you're engaged. You're engaged.
Speaker 1: Dude.
Speaker 2: You said our channel lacks excitement. That means you've been
on our channel. Whoever you. I'm not gonna mention your name. Yeah,
but like I kind of like you, though I don't
want to. I don't want to.
Speaker 1: Not Like he's supporting the channel.
Speaker 2: You're supporting the channel, but you're saying we suck.
Speaker 1: But he's still here. That means he wants us to
do good.
Speaker 2: He wants That's what I'm getting. He wants us to
do better, all right.
Speaker 1: Then it's it's I guess it's a it's a mind
boggling backhanded compliment while telling us we suck.
Speaker 2: Yeah, Like, why do I like him?
Speaker 1: Because it's it's it's a constructive criticism. I guess. Okay,
I guess I don't really believe in constructive criticism, even
being constructive or criticizing, so but I guess this is
what a.
Speaker 2: Construct And he's not using words and we've gotten this
in the past too, like you guys suck. He's not
being offensive. He's not being offensive. He's being kind of
like you know, well.
Speaker 1: Because he's like rooting for us.
Speaker 2: He's rooting for us because he's still here your channel.
But how do we do that with excitement?
Speaker 1: What do we don't know? We could like pop a
couple of balloons random and that would scare the dogs.
Speaker 2: So that give us some suggestions if we lack excitement
and we lack entertainment. I don't know. I'm not you know,
I mean, I play a little guitar ling welcome to
the dog Grooming Show. I don't know.
Speaker 1: I mean I can do pads and you could be
walking around in the background.
Speaker 2: Yeah, he's doing play guitars. You play drums. He plays drums, dude,
like you play drums. And while I'm trying to clip
dog's nails, see.
Speaker 1: If that like, yeah, that won't freak the dog out,
That won't freak or I could. You know, every time
you clip a nail successfully, no hitting the vein or anything,
didn't don't perfect, even though there's no joke. Yeah, yeah,
see that entertainment excitement, excitement. It's exciting that we're able
to successfully film and groom any dogs.
Speaker 2: You know what, Now I don't like him, you know what,
I don't know, we'll work on it whatever. I don't know.
He's not a jerk, but it's like, you know, you
keep the viewer engaged.
Speaker 1: Grooming itself is engaging. Yeah, look at what we're doing.
Speaker 2: Well, we're doing and this the podcast is the entertainment part.
Speaker 1: Yeah, even the freaking the nail not nail, the blade
sharpening video we posted a couple of weeks back. Yeah,
like that, you know, he got sparks flying off the thing.
It's you know, it's.
Speaker 2: Exciting, that's exciting. Yeah, that's entertainment. Anyway.
Speaker 1: I don't know, we'll try to be better.
Speaker 2: We'll try to be better. Thank you well I'll try
to be better. I'll try to talk a little bit louder.
Speaker 1: Sorry, I'm sorry if I talk so loud. So that's
going to do it. Guys, thank you so much for listening,
and thank you so much for watching. If you haven't already,
had on over to our YouTube channel. It's Groomyvirudy on
YouTube dot com, leave a comment, like, share, and subscribe.
We want to hear from all of you guys. You
could also like Groomy Barbudi on Facebook, follow Groomy viruty
on Instagram and Twitter. It has been an absolute pleasure.
As always, take care of yourselves and your pets.
Speaker 4: Let's Talk Pets every week on demand only on petlight
Radio dot com