Speaker 1: Yeah, Ritta News needs who you.
Speaker 2: Don't have.
Speaker 1: Come running, just as as can. Shooter's gonna help come.
Speaker 3: Man, this is the Troubleshooter Show.
Speaker 2: No Tom Martine, Hi Tom Martino here three all three
Speaker 2: seven one three talk three all three seven one three
Speaker 2: eight two five five. What's going on in your life?
Speaker 2: Let me bring up the peeps in the studio, and
Speaker 2: there they are. We see the handsome John Fuller. If
Speaker 2: you're streaming DAK, don't raise your hand. I'm not gonna
Speaker 2: speak about you. I'm gonna put the ads over your
Speaker 2: face anyway. John Fuller, personal entry, attorney and uh lawyer extraordinary,
Speaker 2: Mark Major, Mark Mouth Major. That's a compliment, by the way.
Speaker 2: He's at the helm. And then we have someone else
Speaker 2: there that I'm covering up with my little picture. But oh,
Speaker 2: that's that's dollar, isn't it. That's Scott Man, your deputy dollar.
Speaker 2: Thumbs up?
Speaker 4: Bro.
Speaker 2: Okay, So welcome John. What's new in your life? And
Speaker 2: any new laws coming into effect after the first regarding
Speaker 2: your industry, sir, h nothing new.
Speaker 5: We're busy.
Speaker 6: We are, you know, we're just rocking and rolling here.
Speaker 6: We've had a lot of changes in the last year.
Speaker 6: We've had new caps put in place that are taking
Speaker 6: effect over over a period of time for different types
Speaker 6: of cases.
Speaker 5: So it's a you know, it's just an exciting world.
Speaker 2: Thank you. Now, I'm going to go to the phone's
Speaker 2: the phones get priority, and then I, believe it or not, John,
Speaker 2: I have actually saved up emails and facts. Is when
Speaker 2: it comes to you now, I tell them to call you.
Speaker 2: By the way, I always respond to them saying, you know,
Speaker 2: call John, But I got a question for him.
Speaker 7: Yeah, the new laws they kicked in, one of them
Speaker 7: up something to like over two million dollars for like
Speaker 7: wrongful death or something.
Speaker 5: Is that right?
Speaker 2: Yeah? Did you have any.
Speaker 7: Cases where you waited to file until that new law
Speaker 7: took effect in January?
Speaker 8: Is that is that something attorneys actually do.
Speaker 5: Yes, it is something that they do.
Speaker 6: And actually they didn't just pass the law and all
Speaker 6: of a sudden it was a new cap. The cap
Speaker 6: actually phases in over a period of time, and the
Speaker 6: really the operative date is the date of the event,
Speaker 6: not so much the date of filing, although for this
Speaker 6: law in particular, there is a date of filing component
Speaker 6: that kind of puts you in this no man's land
Speaker 6: between the old and the new caps, so very complicated.
Speaker 2: Okay, very complicated. But all they have to do is
Speaker 2: call you. I mean people don't understand that. You probably
Speaker 2: get calls all the time, people just with a quick question, Hey,
Speaker 2: is this too late? Is that too late? Is this okay?
Speaker 2: Is that okay? You don't mind those kinds of calls, right.
Speaker 5: Oh, absolutely not. That's what I do every day.
Speaker 2: You haven't get calls from people have friends that say
Speaker 2: have I'm calling for a friend?
Speaker 4: Right?
Speaker 2: I mean, there's no problem with that. Of course, you
Speaker 2: want to talk to the person directly, but they can
Speaker 2: ask you quick questions. So I want to ask you something.
Speaker 2: What is the single the biggest question you get? Seriously,
Speaker 2: I'd like to know that of all the questions you get.
Speaker 6: Well, you know, I think fundamentally, Tommy, it comes down
Speaker 6: to just a lack of information. You know, people go
Speaker 6: through this world having a perception that they have good
Speaker 6: insurance and that they're well prepared in the event that
Speaker 6: something happens, But then when it happens, they get thrust
Speaker 6: into the system to where nothing really makes sense. You've
Speaker 6: got all these individual players that are out for themselves,
Speaker 6: such as the ambulance, the emergency room, all these different
Speaker 6: doctors and stuff. They're all out for themselves. They're all
Speaker 6: gunning to get as much of your money and your
Speaker 6: benefits as they can. And so, you know, the sooner
Speaker 6: that we get involved and we can kind of jump
Speaker 6: in the pit and take on all these different players
Speaker 6: and make them do their job, make them bill appropriately,
Speaker 6: make them follow the rules that exist out there, the
Speaker 6: better you're going to come out of that procedure or
Speaker 6: that process than than doing it by yourself. So that
Speaker 6: that's really what it comes down to.
Speaker 7: How often do you get a call where someone actually
Speaker 7: either caused the accident or say, ran into a tree
Speaker 7: by themselves, and of course there's no coverage there, but
Speaker 7: they think there is.
Speaker 6: Yeah, we get we get calls like that. I mean,
Speaker 6: we get calls that that you know, people are just
Speaker 6: you know, it's it's crazy, but you get you get
Speaker 6: all kinds of calls them. Sometimes we get calls from
Speaker 6: the people that actually caused the accident and and don't
Speaker 6: know what to do, and I'm happy to you know,
Speaker 6: point those people in the.
Speaker 5: Right direction as well.
Speaker 6: Fortunately, the right direction is having them call their own
Speaker 6: insurance company and they'll defend it and take care of them,
Speaker 6: but you know, sometimes I have to to point them
Speaker 6: in that direction.
Speaker 2: Now Bob has a question, Go ahead, Bob, or maybe
Speaker 2: a question for you. Go ahead, Bob Keessler.
Speaker 9: I was calling about a question about the definition of
Speaker 9: personal injury attorneys and where you can help. Is personal
Speaker 9: injury only physical or could it be? For instance, I'm
Speaker 9: calling because I was basically involved in a carjacking.
Speaker 2: All right, why don't you, yeah, explain your situation and
Speaker 2: then we'll expand on it. So what exactly happened?
Speaker 9: Yeah, So I went to a hospital to pick up
Speaker 9: my mom after cancer surgery. And when I pulled up
Speaker 9: to the valets, a gentleman approached me with a valet
Speaker 9: ticket and I got out, and as you do, you know,
Speaker 9: you get out and you hand the keys. But something
Speaker 9: told me that something was a little bit off. And
Speaker 9: I don't know what it was, but I just got
Speaker 9: this feeling, and I asked the guy, can I see
Speaker 9: your hospital? I d and he said yeah, just a second,
Speaker 9: and he shoved me out of the way, jumped into
Speaker 9: my truck and drove off stole it.
Speaker 1: Oh my god.
Speaker 2: You know, I often wondered about that. In fact, that's
Speaker 2: an ingenious way of stealing a car. I've heard of
Speaker 2: that before, but never actually talk to someone. I thought
Speaker 2: it was maybe, you know, one of these things that
Speaker 2: could happen. You actually had it happened to you. Yeah?
Speaker 9: Man, it took about five seconds.
Speaker 2: They Did this guy have on any special clothing that
Speaker 2: would allow you know? Why? Did you think it was
Speaker 2: someone with valet? Did he have tickets in his hand?
Speaker 2: Did he attempt to.
Speaker 5: Look like a valeis?
Speaker 6: I mean, I'll give the guy credit. Did you pull
Speaker 6: up to a valet stand or something in a place
Speaker 6: that's supposed to have a valet? Why would you assume
Speaker 6: that they weren't, you know, well, in.
Speaker 9: The in the hospital's current staff, they aren't.
Speaker 2: Right now, did he have a ticket to give you?
Speaker 2: By the way, I just need to know that that
Speaker 2: he did?
Speaker 10: Yeah?
Speaker 5: Yeah, okay yo.
Speaker 9: Yeah, he tore the bottom half to ticke it off
Speaker 9: like you would do, and he gave it.
Speaker 5: He found one in the parking lot out there or something.
Speaker 9: No, no, no, he took it right off the valet stand.
Speaker 9: Oh the way they have this set up, their little
Speaker 9: valet stand is out there a lot of times.
Speaker 2: So did he steal your car?
Speaker 10: Oh?
Speaker 9: Yeah, yeah?
Speaker 2: Did you did you ever get it back. I'm just
Speaker 2: curious what happened you ever get it back? Was the
Speaker 2: guy arrested? Did they know who he was? Tell me?
Speaker 2: Tell me, tell me.
Speaker 9: Five days later they recovered my car. They wow, the
Speaker 9: person wasn't near it. They just found it by stop
Speaker 9: the license plate, and they saw it tucked in an
Speaker 9: alley somewhere. So they didn't make an arrest, but they did.
Speaker 10: I mean, it was full of.
Speaker 9: Drugs, math, coke, fentanyl. So my insurance company said, well,
Speaker 9: this is a total lodge. You know, you can't even
Speaker 9: get in it for sure.
Speaker 2: I want to know this. I want to know this,
Speaker 2: John Fuller, Is there any way in any universe that
Speaker 2: the hospital or the valet service could be held responsible
Speaker 2: for not doing their due DILLI is not having people there.
Speaker 2: I don't know what is their standard of care for
Speaker 2: guarding those tickets and all of that stuff.
Speaker 6: That's an interesting question, really, and one that I had
Speaker 6: not really thought of in this circumstance. You know, we
Speaker 6: had a case of a number of years ago where
Speaker 6: it's called Taco Bell vy Landin and it's kind of
Speaker 6: a controlling case where a taco bell got robbed over
Speaker 6: and over and over again. And one time there was
Speaker 6: there was a group of customers and somebody came in
Speaker 6: and it was an armed robbery and they shot a
Speaker 6: couple of the customers, and the customers sued, and of course,
Speaker 6: you know, Taco Bell at the time said, how could
Speaker 6: we possibly know? You know, we're not responsible for somebody
Speaker 6: in the commission of a crime coming in and doing this, right,
Speaker 6: And the court actually held that you could reasonably foresee
Speaker 6: that you were going to be the victim of another
Speaker 6: armed robbery because you had already been robbed a number
Speaker 6: of times, and it kind of made sense that, you know,
Speaker 6: this happened over and over again. You can't just keep
Speaker 6: you know, begging off and saying, how could we possibly
Speaker 6: know when you when.
Speaker 4: You do know?
Speaker 2: Was that ruling ultimately withheld?
Speaker 5: No, No, that was the ruling and it's still the
Speaker 5: law today.
Speaker 2: Wow.
Speaker 5: I've been in the books for twenty five years.
Speaker 2: All right, Now, hold on, So his real question is
Speaker 2: has to do with him, obviously, and maybe personal injury
Speaker 2: of an extra But hold on, it will come right
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Speaker 2: Tip ayback a twenty million dollar campaign debt. Kamala Harris
Speaker 2: has agreed to fight Jake Paul.
Speaker 5: Yeah, that's good.
Speaker 2: I love that.
Speaker 8: I loved how all the YouTubers thought it.
Speaker 7: Tyson is going to win. It's like, what are you
Speaker 7: kidding the guys that senior citizens? I will say, it'd
Speaker 7: be like me and you go and uh fist of cups.
Speaker 2: Yeah, it would be terrible, wouldn't it. It would be
Speaker 2: I don't even have to quiet. Confidence, doesn't have to brag.
Speaker 2: Bob has this question for John Fuller. Now, John, as
Speaker 2: far as as far as this thing goes with the
Speaker 2: car jacking, what else is your question? The liability of
Speaker 2: the hospital, I think, or the valet service, that's a
Speaker 2: question unto itself. But what question did you have for
Speaker 2: John Fuller, our personal injury expert today?
Speaker 9: My question was, is, honestly, is the hospital culpable for damages?
Speaker 9: Was obviously ensured and it paid off minus might deductibles,
Speaker 9: but all of the contents were not covered because they're
Speaker 9: were under a homeowners plan which I don't have a home,
Speaker 9: so I don't have a homeowners insurance. And then in
Speaker 9: addition to that, there's rental car fees. There's I had
Speaker 9: to change all the locks on all my buildings in
Speaker 9: my house, you know. And the longer it goes, the
Speaker 9: more it's adding up.
Speaker 6: John and I question, it's an hospital to an interesting
Speaker 6: question I would need to know, you know, is the
Speaker 6: is the valet subbed out to some third party company?
Speaker 6: If they have a private company that does that, I
Speaker 6: would say they you know, was it during the hours
Speaker 6: that they're normally staffing it?
Speaker 5: I mean, when did this happen? Yeah, I just need
Speaker 5: more details.
Speaker 9: Yeah, it happened during normal hours about nine am in
Speaker 9: the morning and there and there were valets there. They
Speaker 9: were just shuttling cars back and forth, which left the
Speaker 9: stand open.
Speaker 6: What did the valet people say, did this guy just
Speaker 6: run in there and grab a ticket and grab your
Speaker 6: car and go? And the real valet people are like,
Speaker 6: how did that happen? I mean, what did they have
Speaker 6: to say about what had just happened to you?
Speaker 9: Well, they were as shocked as the other people that
Speaker 9: witnessed it. They couldn't believe what had just happened.
Speaker 6: Well, I think that company could very well bear some liability.
Speaker 6: I mean they were negligent in leaving their tickets on
Speaker 6: the valet stand and and you know, not manning it
Speaker 6: appropriately so that some you know, bad person couldn't come
Speaker 6: up and do that. I mean, I think you've got
Speaker 6: a at least a decent argument. I'm not sure if
Speaker 6: their insurance would cover it. That's really what you're looking for.
Speaker 6: But here's the You're going to run into two problems.
Speaker 6: Number One, you know, your insurance company has paid off
Speaker 6: for the bulk of the value of the car, and
Speaker 6: so what you're left with is you're deductible. And then
Speaker 6: you're out of pocket experience expenses for relocking or re
Speaker 6: key in your locks and that kind of stuff. I mean,
Speaker 6: at the end of the day, are we talking a
Speaker 6: couple grand total or we talk much more than that
Speaker 6: for your real out of pocket expenses.
Speaker 9: It's it's approaching five thousand now, okay.
Speaker 2: So the real problem I think you're could small claims
Speaker 2: court an option. It very well could be.
Speaker 6: The challenge that you'll have with small claims is really
Speaker 6: getting into discovery and stuff so that you would be
Speaker 6: able to find out really what their agreement is with
Speaker 6: the hospital and what they've agreed to do as far
Speaker 6: as staffing and stuff.
Speaker 5: You know, that's that's it's.
Speaker 8: Way outside the scope of small claims, way outside.
Speaker 6: But I mean you have to just kind of throw
Speaker 6: it against the wall and small claims and see what sticks.
Speaker 6: But I mean that that's really your problem is that
Speaker 6: it's not that much money. You're not going to have
Speaker 6: the ability to get the damages high enough to even
Speaker 6: get into district court where you could have a full,
Speaker 6: you know, menu of discovery options available to you, and
Speaker 6: so it just it may be a legit claim. I
Speaker 6: just don't know that the damages are high enough to
Speaker 6: really carry the freight on it.
Speaker 10: Hmm.
Speaker 2: Okay, So bottom line then at this point, pain and
Speaker 2: suffering anything like that or.
Speaker 5: Is that just reten Well, there's no pain and suffering
Speaker 5: in it.
Speaker 2: But it's you know it the what if the valet
Speaker 2: pushed him down or hurt.
Speaker 6: Him, Well, there, that'd be a different situation. I mean,
Speaker 6: that question would be easy. This one is is you know,
Speaker 6: we're not facing that, so you know, and if the
Speaker 6: guy pushed him down in the in the in the
Speaker 6: process of stealing his car, that of course, wouldn't be
Speaker 6: part of your damages that I would attribute to the
Speaker 6: you know, to the valet. That would be more of
Speaker 6: the you know, consequence of his criminal act. Yeah, and
Speaker 6: that would be hard to really get coverage and stuff.
Speaker 6: So it's an interesting claim. If the damages were greater,
Speaker 6: I think it would be a fun case to take
Speaker 6: on to go after them, certainly one that they probably
Speaker 6: haven't seen too much of before.
Speaker 5: But your challenge, I think there is going to be
Speaker 5: that the damages just don't.
Speaker 6: Get you high enough in the court jurisdictional level to
Speaker 6: afford you the discovery that you're gonna need to really
Speaker 6: be able to make the case.
Speaker 2: So Bob, let us know if you need anything else.
Speaker 2: But I would go to small claims court at this point,
Speaker 2: and I would go after the valet service if they're
Speaker 2: a separate service. Now, William, what's going on with your
Speaker 2: Toyota with what is it your Toyota Tacoma. Yes, so
Speaker 2: it's an eighteen.
Speaker 10: It's an eighteen. I bought a brand new and in
Speaker 10: the last couple of weeks my check engine light came on.
Speaker 10: Took it to Stevenson's Toyota and I'm told that I
Speaker 10: have a bill, not a bill yet, I haven't my head.
Speaker 10: I'm doing anything, but it would cost eighty one right?
Speaker 2: Tell me that is it sludge build up?
Speaker 11: No sensors.
Speaker 10: I have clogged and that oil leaking in the motor
Speaker 10: and here's the cow.
Speaker 2: Wait wait, wait, what do you mean oil? Leaky? Oil
Speaker 2: goes into the motor? So where's it leaky? Where it
Speaker 2: shouldn't leak? Tell me what you're talking about?
Speaker 10: God, Tom, I called you. Not only have my paperwork
Speaker 10: in front.
Speaker 2: Of me, do you have it close by the way?
Speaker 2: Do you have a close William where you can put
Speaker 2: your hands on it? Because I'm going to be taking
Speaker 2: a break.
Speaker 10: Sure, don't you don't think? Can I call you back?
Speaker 2: Of course you can. In fact, you'll get right through
Speaker 2: too if you call the Martino line, because we keep
Speaker 2: that open. But I'll tell you what though. Go ahead
Speaker 2: with your question and I'll have Kevin Calkin ready. So
Speaker 2: are they saying are you saying to your you know,
Speaker 2: to us how many miles on this by the way,
Speaker 2: Oh my god, that's not hardly anything. Are you saying
Speaker 2: this shouldn't be happening.
Speaker 10: I'm saying it shouldn't be happening, and on the paperwork
Speaker 10: on repair estimate, the repair tech stated debt, this is
Speaker 10: a known issue with Toyota motors.
Speaker 2: That okay, that's why I thought I asked about that sludge.
Speaker 2: I think that's kind of what it is. But hold on,
Speaker 2: and you how when will you be calling back, because
Speaker 2: we'll get our other guy, our expert available. When will
Speaker 2: you be calling back.
Speaker 10: In about thirty minutes as soon as Okay?
Speaker 2: Three oh three Martino three oh three six two seven,
Speaker 2: eight four sixty six, just remember three oh three Martino? Shit,
Speaker 2: Go ahead, Tom, what do you think.
Speaker 7: Of asking William to email us this paperwork right off
Speaker 7: the bat before.
Speaker 2: He that's a great idea. That's a great idea, So
Speaker 2: email us as well. Can you do that? Okay? Good?
Speaker 2: All right? Three oh three seven one three talk three
Speaker 2: o three seven one three eight two five five eight
Speaker 2: thousand dollars in repairs. Holy crap, olie, Now the forty
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Speaker 2: does have a problem, and I'm not sure if they
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Speaker 5: Help.
Speaker 2: You'll think you're his only customer when you choose Frank
Speaker 2: durand the real estate Man dot com to list your
Speaker 2: home with Remax Alliance three oh three nine two zero
Speaker 2: sixteen twenty two. I'm Tom Rco, your troubleshooter three oh
Speaker 2: three seven one three talk seven one three h five
Speaker 2: to five. So what's going on in your life? And
Speaker 2: what is happening? What can we do for you or
Speaker 2: to you or about you anyway?
Speaker 4: Uh?
Speaker 2: The market today crazy stuff. Do you know what a
Speaker 2: lot of people are doing to get investment advice? They're
Speaker 2: reading the Art of the deal. Now, I'm not talking
Speaker 2: about people. I'm talking about advisors are actually reading the
Speaker 2: art of the deal and grouping investments as recommended. So
Speaker 2: in the Art of the deal, and it really is
Speaker 2: not just the art of the deal, but other financial
Speaker 2: writings since Art of the Deal and others. Art of
Speaker 2: the Deal I should mention was written by Donald Trump,
Speaker 2: a fascinating read. But what I want to talk about
Speaker 2: is when it comes to the art of the deal
Speaker 2: and also other financial advisors and analysts and all of this,
Speaker 2: they say that the S and P five hundred could
Speaker 2: be really not necessarily a good benchmark. And why would
Speaker 2: you guess mark? Why because seven or eight of those
Speaker 2: stocks are the ones that pull it up. And really,
Speaker 2: why not just you know, go and take those powerhouses
Speaker 2: as opposed to the rest of them, the four hundred,
Speaker 2: ninety two, you know, or ninety three. So that's what
Speaker 2: they're saying about the S and P five hundred, and
Speaker 2: what Trump liked to do, he said, and other analysts
Speaker 2: are following right now, are picking the cream of the
Speaker 2: crop within the S and P five hundred and riding
Speaker 2: those while it works and then not when it doesn't.
Speaker 2: The good thing about a fund it's easier to liquidate
Speaker 2: and to move then and less cost than individual stocks,
Speaker 2: so that it's not a bad idea. No one has
Speaker 2: yet made a stock fund isolating those those few. But
Speaker 2: we're working on and this is a shameless plug, but
Speaker 2: we truly are working on an algorithm that does that.
Speaker 2: So we're taking the S and P five hundred and
Speaker 2: we're tracking trades. But we just started, so we're not
Speaker 2: going to have enough intelligence to really implement it, but
Speaker 2: we're tracking the five hundred to find the leaders in
Speaker 2: certain picture. This okay, you take your artificial intelligence is
Speaker 2: really a sophisticated search engine that then accumulates the knowledge
Speaker 2: and then spits it out in however you want it.
Speaker 2: I mean, that's really a lot of it.
Speaker 9: Right.
Speaker 2: So what we're doing is we're analyzing trades and anything
Speaker 2: that has an S and P five hundred in it,
Speaker 2: we track it. Now, let's say that there's a certain
Speaker 2: number of stocks that always perform well in certain economic climates.
Speaker 2: We record the climate and the stocks to then isolate
Speaker 2: within the S and P five hundred the ones that
Speaker 2: stand out. Now, as I said before, there are people
Speaker 2: who are you know, freaks like Mark and people like
Speaker 2: that who do all this for themselves. He just looks
Speaker 2: and says, I think this is going to do greater that.
Speaker 2: No one can compete with people who are doing I mean,
Speaker 2: there are people all day long that they're they're not
Speaker 2: really they're kind of day traders, week traders, whatever. And
Speaker 2: some people just buy and hold and they're really smart.
Speaker 2: I know, we had one guy I forget his name,
Speaker 2: well I don't forget his name, I recognize his voice
Speaker 2: right away, but he just put a stock fund away
Speaker 2: years ago and made a ton of money. But here's
Speaker 2: what I want to say. So once you track the
Speaker 2: S and P five hundred, which you know, over time
Speaker 2: does pretty well, but most of the time because of
Speaker 2: a few stocks. So the S and P five hundred,
Speaker 2: while it's tracking five hundred stocks, many times can be
Speaker 2: artificially high because of just a few companies. So what
Speaker 2: we try to do is track those companies in light
Speaker 2: of the economy, and then match the economy to the
Speaker 2: stocks and then have What we're trying to do is
Speaker 2: develop a strategy where we go with those few stocks
Speaker 2: in a fund as opposed to the whole five hundred,
Speaker 2: and then track those and in essence, maybe some ghosts
Speaker 2: ghosts wrote this for Trump, but he kind of had
Speaker 2: that idea years and years ago and then other people
Speaker 2: followed suit. So, Mark, do you think that Trump's but
Speaker 2: a lot of people say, you know, he inherited money,
Speaker 2: he's not that smart. Do you think he's got some
Speaker 2: some chops when it comes to knowing how to make money? Yeah?
Speaker 4: Of course.
Speaker 7: He took a handful of millions and turned it into billions,
Speaker 7: and he's the most powerful man in the world.
Speaker 3: Yes, of course.
Speaker 8: I think he's highly intelligent and very good at business.
Speaker 2: Okay, all right. The reason I ask is that the
Speaker 2: art of the deal. I don't know how much of
Speaker 2: it he wrote, and I don't know where he got
Speaker 2: but I started reading it and it's pretty cool.
Speaker 7: So anyway, three, I'll just watch how he handles Mexico soon.
Speaker 7: I mean, it's going to go back to where it is.
Speaker 7: They're going to be staying in Mexico or else. Mexico's
Speaker 7: going to be in trouble. We're going to tear off him.
Speaker 7: We're gonna shut that country down if they don't play ball.
Speaker 10: Man.
Speaker 2: That is the art of the deal. Okay, very good. Now,
Speaker 2: by the way, a Buy and Build, who are really
Speaker 2: good sponsors ours buy and Build dot net And I've
Speaker 2: known Courtney for years and years they have an auction
Speaker 2: coming up, and I believe tomorrow the next day we
Speaker 2: have one as the auction is closing. But it's incredible
Speaker 2: the deals people can get. I want you to stay
Speaker 2: tuned for that, and if you could, Kachina or sues,
Speaker 2: get me the link to that auction and let's have
Speaker 2: people tuning in before it closes as well, and let's
Speaker 2: figure that out because I think it's a great idea. Now,
Speaker 2: I have some texts for John Fuller that I've saved
Speaker 2: up or emails actually, and one of them wants to
Speaker 2: know John, Oh he's not there? Is he right now?
Speaker 4: Or is he?
Speaker 2: Is he still there?
Speaker 4: And here?
Speaker 2: Okay, there you go? Yeah, I see you know so
Speaker 2: John on we talked the other day about limits, and
Speaker 2: there are some limits. It's statutorily imposed for medical malpractice.
Speaker 2: If you lose this, you get this sometimes this it's
Speaker 2: sometimes the damages are capped. Some damages are not capped.
Speaker 2: In personal injury cases, are there any caps?
Speaker 5: Yes?
Speaker 2: Yes, okay, can you explain those?
Speaker 12: So?
Speaker 10: Yeah, the.
Speaker 6: You know, everybody's heard of these runaway jury verdicts and
Speaker 6: stuff where you just get gazillions of dollars awarded and
Speaker 6: that's kind of a fallacy. In most cases, you do
Speaker 6: hear about those verdicts. But what happens in Colorado is
Speaker 6: the jury comes back and says, you know, we think
Speaker 6: the person is entitled to X number of dollars. And
Speaker 6: then the final thing that happens is the judge will
Speaker 6: compare that verdict with the law, and in certain cases
Speaker 6: we have limits on different categories of damages, and the
Speaker 6: judge will reduce that verdict down to what those those
Speaker 6: it's are. For instance, there was recently a verdict in
Speaker 6: federal court that I think came in at close to
Speaker 6: thirty million dollars that was absolutely justified based on just
Speaker 6: catastrophic injuries to a gentleman and a lifetime of care
Speaker 6: that he's going to need, and the judge had no
Speaker 6: choice but to almost cut it in half. And the
Speaker 6: jury never hears about those caps. They just have to
Speaker 6: render their judgment and come in with a number that
Speaker 6: they think is appropriate, and then the judge can apply
Speaker 6: those caps. And there's all sorts of different caps in
Speaker 6: different categories of cases in medmu and wrongful death and
Speaker 6: regular personal injury, and some of them make a lot
Speaker 6: of sense, some really don't. The reason why they just
Speaker 6: raised the caps was because we had gone for twenty
Speaker 6: some odd years with the same exact caps in place,
Speaker 6: adjusted only for cost of living, and they just didn't.
Speaker 5: Reflect the world that we live in.
Speaker 6: So you have a one or two percent adjustment for
Speaker 6: cost of living and then we have twenty five percent inflation,
Speaker 6: and so it just wasn't really reflective of the true world.
Speaker 6: But really, what it comes down to the thing that
Speaker 6: you need to keep in mind is you've got two
Speaker 6: kinds of damages, economic and non economic. Okay, Economic are
Speaker 6: things that cost money and that are quantifiable in dollars,
Speaker 6: like lost wages, the cost of future medical care, those
Speaker 6: kind of things.
Speaker 5: Those are not limited.
Speaker 6: Yeah, okays, are not limited because your damages are what
Speaker 6: they are, and the cost of keeping somebody alive.
Speaker 2: Shit, what is limited, like the actual pain and suffering. Yeah.
Speaker 6: So the other category is non economic damages, and that's
Speaker 6: exactly the pain and suffering. All the intangible damages, the
Speaker 6: loss of enjoyment life, the loss of relationships stuff. I mean,
Speaker 6: if you can't just put a dollar sign on it
Speaker 6: and go buy it at a store, it's probably non
Speaker 6: economic damages. And those are limited in every type of case,
Speaker 6: and there's different limits in different cases, but those are
Speaker 6: limited and that's what the judges step in and adjust
Speaker 6: after a verdict.
Speaker 2: Okay, all right, that's very that's very cool to know.
Speaker 2: Thank you. Three oh three seven one three talks seven
Speaker 2: one three eight two five five. We have John Fuller
Speaker 2: with us, of course, and he's available when he's not
Speaker 2: here at three oh three five nine seven forty five
Speaker 2: hundred and he will answer quick questions for you on
Speaker 2: all kinds of stuff. So anyway, I want you to
Speaker 2: stay tuned for more coming up. Remember deep clean your
Speaker 2: furnace now. I keep emphasizing it because the cold is coming.
Speaker 2: I mean, come on, it's already here, right, but the
Speaker 2: extreme cold, you're gonna want to have your furnace and
Speaker 2: tip top shape eight eight eight heating dot com forty
Speaker 2: five bucks eight eight eight heating dot com Go with
Speaker 2: a sure thing Denver's best roofer Excel Roofing dot Com.
Speaker 2: You don't pay a cent until you're content. Time for
Speaker 2: an insurance check up free, no obligation. In comparison, all
Speaker 2: compass insurance paying too much your coverage at dozens of
Speaker 2: insurance companies. Find out now three oh three seven seven
Speaker 2: to one.
Speaker 5: Help.
Speaker 2: You'll think you're his only customer when you choose Frank
Speaker 2: durand the real estate man dot com to list your
Speaker 2: home with Remax Alliance three oh three nine two zero
Speaker 2: sixteen twenty two. Hi Tom Martino, your troubleshooter three O
Speaker 2: three seven one three talks seven one three eight two
Speaker 2: five five. Welcome to the show. All right, well, let's
Speaker 2: see what Pete wants to talk about. Pete, go ahead.
Speaker 2: What's going on? Pete? What's happening?
Speaker 13: Mark?
Speaker 14: Tom?
Speaker 9: Yeah, I'm a small business owner.
Speaker 15: A small business owner, and I have the liability insurance
Speaker 15: for twelve years and plumber contractor.
Speaker 4: Uh.
Speaker 15: Last year I had a claim and my insurance company
Speaker 15: chose not to renew my policy, which was fine.
Speaker 12: Uh.
Speaker 15: Now they say they're doing an insurance audit, which they've
Speaker 15: done every year. They would just call me here with
Speaker 15: the phone and say, hey, you know how much money
Speaker 15: did you make this year? Give a number, how much
Speaker 15: did you have expenses? Given a number?
Speaker 2: And Okay, now who who did this? Is this your
Speaker 2: insurance company doing this?
Speaker 15: My liability insurance says.
Speaker 2: Oh, I got it? Okay, what kind of business are
Speaker 2: you in? Pete?
Speaker 15: A plumbing contractor. Got it, okay, just a small family business.
Speaker 10: I got it my home.
Speaker 2: You know.
Speaker 15: So now this year, after they dropped me, they want
Speaker 15: to do the audit. They said, this year it needs
Speaker 15: to be a in person audit. And so they wanted
Speaker 15: to come to my home and you know, go over.
Speaker 13: My books and stuff.
Speaker 15: I told them basically, all I.
Speaker 9: Have is a P and L, you know, profit and
Speaker 9: loss statement, and so go with.
Speaker 2: A sure thing Denver's Best Roofer Excel Roofing dot com.
Speaker 2: You don't pay a cent until you're content. Time for
Speaker 2: an insurance check up free, no obligation comparison call company
Speaker 2: insurance paying too much your coverage at dozens of insurance
Speaker 2: companies find out now three oh three seven seven to
Speaker 2: one help. You'll think you're his only customer when you
Speaker 2: choose Frank durand the real estate Man dot com to
Speaker 2: list your home with Remax Alliance three oh three nine
Speaker 2: two zero sixteen twenty two.
Speaker 10: Yeah rip.
Speaker 8: New need so you.
Speaker 16: Don't have.
Speaker 1: Come run anxiousness as we can. Shooter's gonna help come.
Speaker 3: Dix is the Troubleshooter Show. No Tom Martino, Yeah, Tom Martino.
Speaker 2: Here is such a beautiful day for a Tuesday, not
Speaker 2: that it would be not beautiful if it was Wednesdays,
Speaker 2: but anyway, it's gonna be a little cold today. Welcome.
Speaker 2: And now let's talk about UH renew Home Innovations because
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Speaker 2: like natural stone walls, but they're they're actually stone risen.
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Speaker 2: doors needed. They turn that corner perimeter drains, no no
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Speaker 2: Innovations dot Com three oh three nine zero four to
Speaker 2: two thousand, three oh three nines are A four to
Speaker 2: two thousand. I want to talk to Courtney Peers from
Speaker 2: from Roller, not from Roller from buy and Build now,
Speaker 2: Buy and Build. By the way, I often joked, I
Speaker 2: wanted my ashes spread there upon my demise, because I
Speaker 2: love browsing the place. Buy and build is just cool anyway,
Speaker 2: as Courtney will a test, I've purchased a ton of
Speaker 2: stuff from him. His stuff was so inexpensive that one time,
Speaker 2: true story, not trying to be I wasn't trying to
Speaker 2: be ostentatious. I put in these Quaker beautiful cabinets in
Speaker 2: my garage and granite workbenches in my garage. And you
Speaker 2: want to know why, Because I went to look at
Speaker 2: some gladiator stuff and some other stuff at home depot
Speaker 2: and I looked at some garage cabinets and these ugly
Speaker 2: butcher block tops, and I showed Courtney, and I swear
Speaker 2: to you true story. This was when I had a
Speaker 2: home in Littleton. He was able to outfit my entire
Speaker 2: garage with these beautiful cabinets and granit cheaper than the
Speaker 2: big box stores could with that garage stuff. So when
Speaker 2: people walked in, they said, oh God, Tom, what the
Speaker 2: hell are you doing? And I said, hey, it's cheaper,
Speaker 2: and I don't know how he does it. Now that's
Speaker 2: his regular you know, buy and well now you want
Speaker 2: to talk about the auction. Holy crap. So Courtney, people
Speaker 2: want to know. And this is not this time, but
Speaker 2: last time. People ask me, if he has such great
Speaker 2: deals of all year, what is the auction for? What
Speaker 2: do you do at the auction?
Speaker 4: Well, so the auction you know, so when you sell
Speaker 4: a set of kitchen cabinets to a customer, they go
Speaker 4: home and they try to install them, and they're like,
Speaker 4: you know what, you don't fit.
Speaker 2: I need.
Speaker 4: I need my twenty one inch base to be an
Speaker 4: eighteen inch base. So then we end up, you know,
Speaker 4: taking back the twenty one inch base and selling him
Speaker 4: an eighteen inch eighteen inch base, And then we have
Speaker 4: a twenty one inch base that's built sitting in our
Speaker 4: back room. And after those start to pile up for
Speaker 4: a while, what we do is we build a kitchen
Speaker 4: around the cabinets we have in the back, and then
Speaker 4: we'll sell it in an auction to you know, get
Speaker 4: rid of it, basically out of our doctors.
Speaker 2: They're all just good. They're all just as good as
Speaker 2: the stuff you have in the in the showrooms.
Speaker 4: Right.
Speaker 9: Oh yeah, that's all brand new talk. All these stuff.
Speaker 9: The vast majority of the cabinets that are buy and
Speaker 9: build cabinets at the auction anyway, are.
Speaker 4: Made here, you know, we assemble them here at our
Speaker 4: shop as we send them over. Now, we do have
Speaker 4: the cabinets in this auction that are diamond now from Lows.
Speaker 4: It was a close out that we bought out of
Speaker 4: Kansas City City and they.
Speaker 9: Still sell them in Colorado at Lows. So we put
Speaker 9: some kitchens together out of those, but if you buy those,
Speaker 9: you have to go to Lows to get replacement parts
Speaker 9: or to I mean, get additional parts. It's just a
Speaker 9: really good looking clothes outline that we bought and it
Speaker 9: was a good deal, so we put those in our auction.
Speaker 4: And I also bring a whole semi truckload of merchandise
Speaker 4: from my supplier in Kansas City, which includes carpet, hardwood flooring,
Speaker 4: a luxury final flooring tile, you know, tools and gift items.
Speaker 4: And I have so much lighting at this auction, it's unbelievable.
Speaker 9: We have over one thousand lots this year for this
Speaker 9: particular auction and half of its lighting, so there's times
Speaker 9: and lots of light bulbs.
Speaker 2: The auction is actually going on right now, right correct.
Speaker 9: You can walk on and you can start placing bids
Speaker 9: and then if you can pay.
Speaker 2: So I went there. I just want to tell people
Speaker 2: while they're listening. I went to Roller ro O L
Speaker 2: L E R like Roller rollerauction dot com and then
Speaker 2: on the front page there's B and B buy and
Speaker 2: Build kitchen and bath on the very front page to
Speaker 2: the right. You click on that and this is their auction. Now,
Speaker 2: we always promote it toward the end, but you can
Speaker 2: actually go on there and start babysitting and watching stuff
Speaker 2: now right absolutely, What are some of the best deals
Speaker 2: that usually go from time. It's too early to say now,
Speaker 2: but normally, what are some of the things that some
Speaker 2: of the.
Speaker 9: Really good savings.
Speaker 4: You're going to find a lot of tile that's a
Speaker 4: really good price right now. I think Tyle's sitting at
Speaker 4: twenty five cents a square foot and it's twelve by
Speaker 4: twenty four premium porcelain tile. Hardwood flooring right now, I
Speaker 4: think there's solid three quarter inch hardwood flooring for less
Speaker 4: than a day right now. And then the doors, we
Speaker 4: brought two full runs of doors.
Speaker 10: This time.
Speaker 9: We brought a full run of two panel knotty pine
Speaker 9: doors and a full run of six panel clear pine doors,
Speaker 9: and those go way under market. If you're looking to
Speaker 9: redo your doors with a solid court door, and this
Speaker 9: is the way.
Speaker 10: To buy them.
Speaker 9: And there's enough doors of all different sizes and swings
Speaker 9: you can do an entire house and not Now.
Speaker 2: Now there are some odd there's some odd stuff to
Speaker 2: you come to. It's just amazing what you find. I
Speaker 2: don't know what the hell dino island whatever. Okay, So
Speaker 2: there's toys.
Speaker 9: So those things are like some sort of a kid's toy.
Speaker 9: And you smash that egg open, and when you smash
Speaker 9: the egg open there's a bunch of like ten different
Speaker 9: prizes inside.
Speaker 2: Oh, very good. And then you have some you have
Speaker 2: some even fireplace logs, those old you know, those ones
Speaker 2: you put in that burn for hours and hours and
Speaker 2: have pretty coloring. You have, I mean this amazing. Yeah,
Speaker 2: you have Oh the Bronco ceramic snow figures.
Speaker 9: You are going to be popular Broncos. They're looking good
Speaker 9: this year.
Speaker 2: Man, you got to be into tack for that. You
Speaker 2: got snowshovels. No, seriously, I'm telling you about the crap stuff.
Speaker 2: There's automy crap. But there's some really good stuff for
Speaker 2: the house. But they have backpacks. I mean, I mean, really, Courtney,
Speaker 2: you went way beyond just normal buy and build stuff.
Speaker 8: Hauns, do you have hot tubs this time?
Speaker 9: Courtney, there's a couple soaker tubs, but no hot tubs
Speaker 9: this time.
Speaker 10: But yeah.
Speaker 9: The second half of the auction is lighting and light bulbs.
Speaker 9: There's so much lighting. If you need any new lighting,
Speaker 9: led lighting or resplacement light bulbs like, there are such.
Speaker 2: There are some beautiful double hunged uhs, excuse me, pre
Speaker 2: hung doors that are right now at fifteen dollars. What
Speaker 2: are you kidding me? What do you now? Morty? Doing
Speaker 2: people ever get screaming? There's so many of them. I
Speaker 2: have to believe some people walk away with some screaming deals.
Speaker 4: Well, I tell you, even on those doors, they probably
Speaker 4: retail for about four hundred buns of piece in Colorado,
Speaker 4: and every now and then you have somebody walks away
Speaker 4: with a thirty five dollars door. It makes me cry
Speaker 4: a little bit, but god, it.
Speaker 2: Makes so many granite pieces you have. There are seven
Speaker 2: dollars vanity pieces that go over standard vanities with sinkholes
Speaker 2: already cut in them.
Speaker 4: Old.
Speaker 9: There's a lot. I think there's a lot of like
Speaker 9: eleven of them right now.
Speaker 4: That's under ten bucks for eleven I.
Speaker 2: See some I see some wine coolers and man, so
Speaker 2: what's the most unusual thing this year? I know some
Speaker 2: years you have some crazy stuff.
Speaker 4: Well, so you know, there's always one item that you know,
Speaker 4: we kind of joke about before the auction starts and
Speaker 4: how high is it going to go? There's like a
Speaker 4: homemade don John Deere tractor themed bird feeder that I
Speaker 4: just think is pretty funny, it's pretty creative, was put together,
Speaker 4: is made by somebody, but it's got a couple John
Speaker 4: Dear tractors on on top of it.
Speaker 2: That's all about Mark.
Speaker 9: That's our over underwrite, and we don't know where it's
Speaker 9: going to go. It's like, you know, nineteen dollars right
Speaker 9: now or something and just John here might get really popular.
Speaker 2: Beautiful exterior lighting. Exterior lighting. So what else did you
Speaker 2: want to say? Talk about how the closing works and
Speaker 2: why you tell people to start getting on toward the
Speaker 2: closing as well?
Speaker 4: Sure?
Speaker 9: Sure, yeah, So right now, if you log on you
Speaker 9: can place bids.
Speaker 4: You can also place a maximum bid, and it's a
Speaker 4: felony for them to share that maximum bid with anybody,
Speaker 4: so the computer will automatically bid for you up to
Speaker 4: your maximum bid.
Speaker 9: If somebody else bids against you. If they don't bid
Speaker 9: against you, you're going to get it for that low
Speaker 9: bid that you first put in.
Speaker 4: And then as the items start to close, so they close.
Speaker 9: At one o'clock tomorrow afternoon, starting at one o'clock PM,
Speaker 9: the first three items will close, and then at one
Speaker 9: oh one pm, the next three items will close. If
Speaker 9: you're bidding on an item, well it closes, it will
Speaker 9: go into two extra minutes of extended bidding, so you
Speaker 9: can't get out bid with ten seconds left and lose
Speaker 9: out on your item. If you're watching the auction, you can.
Speaker 9: It goes into two extra minutes of bidding, so you
Speaker 9: can get yours.
Speaker 2: And all I want to warn people about and I
Speaker 2: want to warn po I want to warn people about something.
Speaker 2: So I saw something here and I thought, hell that
Speaker 2: it's good, but it's not buy and build good. When
Speaker 2: I saw something for almost thirty bucks for light fixture,
Speaker 2: then I look closer. It was a case, so you
Speaker 2: got a quantity. Look at the quantity because sometimes yeah,
Speaker 2: you're bidding on one thing.
Speaker 9: Yeah, on the light bulbs. I was literally selling lots
Speaker 9: of two or three cases full of light bulbs, and
Speaker 9: right now there's zero dollars bit on some of them.
Speaker 9: You can get three cases of light bulbs for five bucks.
Speaker 2: Oh, it's amazing. And you have all of the new
Speaker 2: Eco and Led lights all of them. So that's yeah.
Speaker 9: I mean some of those like flat you know those
Speaker 9: flat Led flashmount lights. They're quite expensive. They're seventy to
Speaker 9: ninety dollars a piece of retail and right now they're
Speaker 9: sitting at ten bucks.
Speaker 2: All right, So here's what I want to tell people.
Speaker 2: Roller auction. It's this easy rollerauction dot com. Look for
Speaker 2: Buy and Build on the front, and even if it's
Speaker 2: not on the front, search Buy and Building. You'll find it.
Speaker 2: And then it starts. When does it start closing? First item?
Speaker 4: The first item closes at one o'clock pm tomorrow afternoon
Speaker 4: on the twentieth.
Speaker 2: Okay, and then as you heard him, it's extended if
Speaker 2: somebody outbids and then and then finally somebody wins, and
Speaker 2: then Courtney, you can come back on and let us
Speaker 2: know how it's going. We appreciate it.
Speaker 10: I definitely will.
Speaker 9: I'll give you a holler to Mark, all right, man.
Speaker 2: Buy and Build dot net is my kind of store,
Speaker 2: and it's uh Rollerauction dot com. Okay, so we have
Speaker 2: a follow up. William called earlier. I'm going to go
Speaker 2: to him after the break. He has the uh eighteen
Speaker 2: Twitter Tacoma and I want to get. What I'd like
Speaker 2: to do is get shared an auto tech on Kachina
Speaker 2: if we can. Then Deputy Chopper has a follow up.
Speaker 2: We also have John Fuller with us. By the way,
Speaker 2: his website call Fuller dot com www dot call Fuller
Speaker 2: dot com or three oh three five ninety seven forty
Speaker 2: five hundred. When he's not here with us, we have
Speaker 2: more right after this, go with a sure thing Denver's
Speaker 2: Best roofer Excel Roofing dot com. You don't pay a
Speaker 2: cent until you're content. Time for an insurance check up
Speaker 2: free no obligation comparison call Compass Insurance paying too much
Speaker 2: your coverage at dozens of insurance companies find out now
Speaker 2: three oh three seven seven one help. You'll think you're
Speaker 2: his only customer when you choose Frank durand the real
Speaker 2: estate Man dot com to list your home with Remax
Speaker 2: Alliance three oh three nine two zero sixteen twenty two.
Speaker 2: Hi Tom Martino, You're troubleshooter three O three seven to
Speaker 2: one three talk three oh three seven one three eight
Speaker 2: two five five William, Okay, now we don't have our
Speaker 2: auto expert available. Unfortunately, not one of them. I can't.
Speaker 2: We couldn't get one of them. Not one of them.
Speaker 8: She tried everybody, No kidd and we're trying one morning.
Speaker 2: He have wait, wait, who's the YouTube morons?
Speaker 4: We have? No?
Speaker 2: No, seriously, I'm not kidding. We had who's the one
Speaker 2: that calls in all the time, that's pretty smart with cars?
Speaker 2: We do have someone that does. And if you're listening,
Speaker 2: call us or text us. But here, here's the bottom line, William.
Speaker 2: You said, did he send us an email?
Speaker 4: No?
Speaker 10: I didn't send an email. I don't have your email address.
Speaker 2: Oh, but you do have the paper in front of you. Okay.
Speaker 2: I want to know what they said about your two
Speaker 2: thousand and eighteen Toyota Tacoma.
Speaker 10: Okay. They had to perform a compression test on the motor. Okay.
Speaker 10: The compression test found that film the one had a
Speaker 10: lot lower ps by compression compared to the cylinders three
Speaker 10: and five.
Speaker 2: Do you know what the numbers were though? Can you
Speaker 2: give me the numbers?
Speaker 10: Eric code?
Speaker 4: No?
Speaker 2: The compression.
Speaker 5: Oh no, okay, they didn't give it to you.
Speaker 2: Okay, go ahead, compression, I got it, man, keep going.
Speaker 2: What else?
Speaker 4: Okay?
Speaker 10: But the aero code was I know, I don't care
Speaker 10: about the We.
Speaker 2: Don't care about the ARA cod. None of us care
Speaker 2: about that. Right now. What we care about is what
Speaker 2: did they say about sludge or oil?
Speaker 10: They didn't see anything but sledge oil. It said there's
Speaker 10: a leak, and there's a leak in the veils for
Speaker 10: cylinder one.
Speaker 2: Okay, that's it a valve oil.
Speaker 9: I was.
Speaker 2: Forty some thousand miles. You have an oil leak passing
Speaker 2: by one valve? Yes, yes, okay. And what year did
Speaker 2: you say it?
Speaker 14: Was?
Speaker 4: It?
Speaker 2: Not eighteen? Right?
Speaker 10: Twenty eighteen?
Speaker 2: Okay? And now you can give me the code because
Speaker 2: now I'm on the site where I can take a code.
Speaker 10: Okay. The air code was one E P zero zero.
Speaker 2: So that's echo one one echo Charlie zero zero. No,
Speaker 2: what is it, Papa, papa? Okay?
Speaker 5: Well go ahead, Papa.
Speaker 10: One one echo Charlie zero zero.
Speaker 9: Got it?
Speaker 2: Thank you? Okay. So, according to their site, or not
Speaker 2: their site, but this auto site, that air code means
Speaker 2: exactly what you just said. A cylinder one has the
Speaker 2: improper balance of air fuel and it could be from
Speaker 2: a faulty fuel injector a burnt valve, a sensor malfunction.
Speaker 2: So what are they saying it's gonna Why is they
Speaker 2: saying it's going to cost eight thousand.
Speaker 10: Because they helped to replace the replace the whole passenger
Speaker 10: side cylinder head assembly, replacing the four valves on cylinder one,
Speaker 10: and to replace the cyllin the head gaskets.
Speaker 2: So they have to take the whole they're saying they have,
Speaker 2: they're basically doing the left head. Yes, yes, okay, I
Speaker 2: would get a second opinion. Is it at a dealer
Speaker 2: right now?
Speaker 10: It's in my driveway right now, but this is the
Speaker 10: dealer's estimate.
Speaker 2: Is it drivable?
Speaker 10: Yes it is?
Speaker 2: Okay, Where are you located.
Speaker 10: I'm a located area of Tower Road and Orchard Road.
Speaker 2: Oh, Tower and Orchard Okay, that's way out. I you
Speaker 2: know what you need? What we need is to get
Speaker 2: you to one of our people to get you a
Speaker 2: good opinion here on this. You really do I mean,
Speaker 2: if it's just one cylinder and one valve, I don't
Speaker 2: know if you need They said it's a common problem,
Speaker 2: but this doesn't sound like a compon this. This doesn't
Speaker 2: sound like the normal stuff that Toyota has.
Speaker 10: But my thing is, if it's a if it's a
Speaker 10: known and common problem, why.
Speaker 2: Is it not this one? This one isn't There is
Speaker 2: one for sledge and stuff, but that's not this.
Speaker 5: Why do you think it's a known common problem?
Speaker 2: Yeah, well did you look it up?
Speaker 1: No, they told us.
Speaker 2: Okay. I think they're just trying to justify that high
Speaker 2: price tag right now, saying, look, there's nothing we can
Speaker 2: do about it. Did you ask him if there was
Speaker 2: going to be any kind of any kind of a compensation.
Speaker 10: Yes, I hail as Tom.
Speaker 8: I've spoken to Hey, we got Griffin up from our
Speaker 8: referral list.
Speaker 2: Yeah, but hold on a second, just so you know,
Speaker 2: this error code that I looked up also says that
Speaker 2: this this cylinder one air fuel ratio imbalance is is
Speaker 2: not a common problem okay on Toyota, specifically on Toyota's
Speaker 2: or Toyota Comas or twenty eighteen Toyota engines. So I
Speaker 2: think they're giving you a story. Let's let's get Griffin
Speaker 2: on and this is the self professed Is this the
Speaker 2: self professed best looking dude on our refugrat Griffin. Listen, man,
Speaker 2: this guy gets a to he goes, hey, why did
Speaker 2: you take it to the shop to begin with? I
Speaker 2: forgot to ask that, William.
Speaker 10: The check engine light came.
Speaker 2: On, okay, and they did. They got an error code
Speaker 2: and they said, you're getting some basically oil leakage through
Speaker 2: the cylinder through the valve on cylinder one. And when
Speaker 2: I looked it up, Griffin, his error code is p
Speaker 2: Papa eleven echo Charlie zero zero and it says cylinder
Speaker 2: one air fuel ratio imbalance. They're telling them they need
Speaker 2: to do the whole left side head and it's going
Speaker 2: to cost him eight grand.
Speaker 11: Did you say Papa eleven p zero.
Speaker 2: No, I said Papa eleven echo Charlie zero zero.
Speaker 11: I'm sorry, Tom got a bad echo on this.
Speaker 2: Yeah, that's his headset doing it. It's Papa one one
Speaker 2: echo Charlie zero zero. I believe he's on Bluetooth or something.
Speaker 2: I'm hearing an echo too from him.
Speaker 3: All right, hold hold on.
Speaker 2: Sure, yes it is sir, thank you?
Speaker 4: All right?
Speaker 2: All right, yeah, yeah, he's looking it up. He's pretty
Speaker 2: he's pretty smart as well as good looking, so he
Speaker 2: should be able to come up with something on that,
Speaker 2: and I believe that you're gonna find that it is
Speaker 2: probably not a common problem. I mean, that's what I'm thinking.
Speaker 2: I everywhere I look, I see nothing that says this
Speaker 2: is a common problem. So we'll we'll, we'll see. Though,
Speaker 2: what do you got, Griffin? You have anything yet?
Speaker 11: If God don't have anything for that particular Uh, I'm
Speaker 11: trying to verify that code. I don't have anything for
Speaker 11: he's zero zero, one one, but I don't.
Speaker 9: Have a eleven.
Speaker 11: It doesn't matter what's doing. He has a misfire.
Speaker 2: No, it's it's has an imbalance of air air of
Speaker 2: fuel ratio on on cylinder one. But here's what I
Speaker 2: want to ask you. Then they went further and said,
Speaker 2: you had a valve. That's bad? Is that right?
Speaker 4: Yeah? Is that it? Just?
Speaker 2: Now if you he has one valve on one cylinder,
Speaker 2: they're telling him, and he's a whole left side of
Speaker 2: the head done. Yeah.
Speaker 11: So so when they say left side or they say
Speaker 11: on left side, like the driver's side or the.
Speaker 9: Passenger side side, it's usually driver.
Speaker 11: Okay, So you're not gonna believe this, Tom.
Speaker 12: I've got video footage of a of a Tacoma about
Speaker 12: that same year that that actually had histon rings going
Speaker 12: going out on it, and so I wouldn't I wouldn't
Speaker 12: be surprised if if they're if they're telling.
Speaker 11: The truth, if you got to go ahead and pull
Speaker 11: that head off, you you're getting into that engine. So
Speaker 11: I would ask them to go ahead and stick a
Speaker 11: scope in there and get some video footage so they
Speaker 11: could show it to him and put his minded e Yeah.
Speaker 2: How many miles on that?
Speaker 10: William's just under four to seven thousand os?
Speaker 11: Yeah, I believe that the one we had was was
Speaker 11: I want to say it was around thirty thousand miles,
Speaker 11: Like I couldn't believe it. Wow, man, what engine does
Speaker 11: it have?
Speaker 10: The six three point five Leader.
Speaker 9: Three point five?
Speaker 11: Yeah, yes, yeah, I've seen that before. I would ask
Speaker 11: them to go ahead and get you a way, if
Speaker 11: they could go ahead and take a scope with a
Speaker 11: video and get you some pictures, to go ahead and
Speaker 11: help help put your mind to ease, because if they've
Speaker 11: got to pull off to that side of the engine,
Speaker 11: that's major work. They're getting into it.
Speaker 2: Okay, Now do you think when it is something like that,
Speaker 2: let's just say it is let's just say for grins,
Speaker 2: it's one valve. It is the labor so intense that
Speaker 2: you may as well do all of them.
Speaker 11: Yeah, yeah, you're taking you're taking. I'm picture like this, Tom.
Speaker 11: You have the engine block and then you have the
Speaker 11: cylinder heads. When it is the head, it's the top happens,
Speaker 11: and you're taking that off, and that's and that you
Speaker 11: have to take the cylinder head off.
Speaker 2: Got it to the valve? Yeah, I got it. Yeah, Okay,
Speaker 2: So as long as you go through all that brain damage,
Speaker 2: you may as well just adjust the guides in all
Speaker 2: of them, right, or I mean replace them or whatever. Yeah.
Speaker 11: Yeah, you've replaced the guys you sent into a machine shop.
Speaker 11: Make sure there's no other damage, and then go ahead
Speaker 11: and you're gonna I'd be surprised that they actually rebuilt it.
Speaker 11: They'd probably just replace it. But either way, the whole
Speaker 11: head's got to come off, and you're gonna want to
Speaker 11: go through that.
Speaker 13: Make sure that there's no other damage.
Speaker 2: God, that's only forty seven thousand miles Hans.
Speaker 11: So, but Tom, you know before, it's on a Toyota.
Speaker 11: But if I can find the video, I'll send it over.
Speaker 2: Mark. I thought both I thought they're supposed to be
Speaker 2: bulletproof toyotas.
Speaker 11: Yeah, you know it was probably built you know, you
Speaker 11: know on a Friday read before closing time.
Speaker 2: Hey, hey, hey, Griffin, there's another thing I wanted to
Speaker 2: ask you. Uh, the sledge problem with Toyota. Is that
Speaker 2: still a problem?
Speaker 4: You know?
Speaker 11: I don't know, Okay, I do know that Toyota did
Speaker 11: did just have a recall on a number of the
Speaker 11: turbot engines, don't all right, Yeah, every mechanical course got
Speaker 11: has problems with I'm not too aware with the sludge.
Speaker 2: So William listen and thank you, Griffin. We appreciate your time.
Speaker 2: Action Automotive by the way, in the spring seven one nine,
Speaker 2: six thirty three zero zero zero eight. William, listen, the
Speaker 2: factory doesn't have to do anything for you. Really, I
Speaker 2: don't know. As a matter of fact, No, they don't.
Speaker 2: There's no recall, there's no service bulletin. It's not a
Speaker 2: common problem.
Speaker 10: Just one quick thing, Tom, customer Services for Toyota Corporations.
Speaker 10: Give me a call Friday, good good, let me know
Speaker 10: if they're gonna help me with some kind of outset
Speaker 10: on this on this uh, on this.
Speaker 2: Now listen, remember you can have that you don't have
Speaker 2: to have that done at a dealer. You can get
Speaker 2: a second get second opinions from some really good shops
Speaker 2: and see you might be able to get it done
Speaker 2: cheaper somewhere else. Now, if Toyota participates, they may require
Speaker 2: a dealer. But uh, anyway, we got to move on.
Speaker 2: I gotta take this break. Three oh three seven to
Speaker 2: one three talk seven one three A two five five
Speaker 2: Denver Regen dot com. If you have a painful joint,
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Speaker 2: Denver's best roofer Excel roofing dot com. You don't pay
Speaker 2: a cent until you're content. Time for an insurance checkup,
Speaker 2: free no obligation comparison call Compass Insurance paying too much
Speaker 2: your coverage at dozens of insurance companies find out now
Speaker 2: three all three seven to seven to one help. You'll
Speaker 2: think you're his only customer when you choose Frank durand
Speaker 2: the real estate man dot com to list your home
Speaker 2: with Remax Alliance three all three nine two zero sixteen
Speaker 2: twenty two. I'm Tom Martino. You're a troubleshooter talking now
Speaker 2: to Deputy Chopper. He has a follow up from last week.
Speaker 2: Who is this that we're falling up with? Amanda?
Speaker 5: Amanda in Glen Apartments.
Speaker 2: Yeah, what was that all about, Amanda? I'm looking for
Speaker 2: the original call here.
Speaker 17: It's one week ago. It was on a Tuesday they
Speaker 17: sent it. Appears that they sent a her refund to
Speaker 17: a wrong address.
Speaker 2: And she had an issue with her deposit. Correct was
Speaker 2: so what happened?
Speaker 17: Well, I contacted them and they wouldn't answer, So I
Speaker 17: kept on contacting them and they finally did answer, and
Speaker 17: they did.
Speaker 2: She got a letter. So she moved at the end
Speaker 2: of July and got the letter in August saying she
Speaker 2: would be getting her deposit. They claim they mailed it
Speaker 2: on the thirteenth, Yes.
Speaker 5: And I think they mailed it to a bad address.
Speaker 17: Long story short, she got it a couple days ago,
Speaker 17: and they told me not to talk to them again
Speaker 17: because I was in the stage of harassing them.
Speaker 2: What harassing them? So at this point they never got
Speaker 2: it she no, she has it.
Speaker 17: She got Oh so I get dinger for six hundred
Speaker 17: and forty four dollars.
Speaker 2: Oh no, no you do, I thought. I'm sorry, I
Speaker 2: misunderstood then, so she did get it. And there you
Speaker 2: go with your dinger, with my dinger or whatever, and
Speaker 2: hold on let me see. You know, once in a
Speaker 2: while when I'm not here, I try to have Mark
Speaker 2: use his let's hear it. Sorry, we can't use Mark's
Speaker 2: dinger yet. He's got to come up with something better.
Speaker 2: But you got mine. In fact, I even have sound
Speaker 2: effects in my bedroom turning to ladies and gentlemen. Now
Speaker 2: I didn't do that. Now, who the hell put that
Speaker 2: sound in there? Anyway?
Speaker 7: Someone got in a lot of trouble for that goat
Speaker 7: down years ago. Really, No, seriously, what do you mean
Speaker 7: by that in a lot of trouble? I'm just saying
Speaker 7: for playing it on the air. Yep, isn't that correct, Shannon?
Speaker 2: A lot of trouble or three days off, however you
Speaker 2: want to look at it. Yeah, what are the chances
Speaker 2: that people on LinkedIn that where I'm getting job leads
Speaker 2: to be a TV reporter? Don't know how old I am.
Speaker 2: What are the chance about it's sixty, John, What do
Speaker 2: you mean I've never seen a seventy year old reporter
Speaker 2: in my life. Well, yeah, of course, yeah, c because
Speaker 2: I think it's a requirement that you have to be
Speaker 2: near death's answers. That's another that's another requirement at CBS
Speaker 2: near death experience wanted anyway, So as far as uh,
Speaker 2: personal injury, I actually did get a text here and
Speaker 2: he wanted to know if companies are from out of
Speaker 2: state but their commercial via was driving through Colorado, do
Speaker 2: you have to sue them out of state?
Speaker 5: John Fuller, No, sir, we can see him right here.
Speaker 2: Why is that because it happened here.
Speaker 5: Yep, because it.
Speaker 6: Happened here, and we have jurisdiction over them because they
Speaker 6: were traveling through the state of Colorado, thereby transacting business
Speaker 6: within the four corners of the state, so we have jurisdiction.
Speaker 2: Can you, ever, can you think of a scenario where
Speaker 2: it's necessary or where it would be necessary to go
Speaker 2: to them out of state.
Speaker 5: For an accident that happened here.
Speaker 2: No, for any kind of like, Okay, that's obvious, Like
Speaker 2: if you're on vacation somewhere and you get into an accident. Yeah,
Speaker 2: but they can't come home and use you, can they Well.
Speaker 6: I do handle cases like that periodically, but I do
Speaker 6: it with the with the explanation that if we had
Speaker 6: to litigate it, I will have to associate with an
Speaker 6: attorney in that state to actually handle the litigation. But
Speaker 6: I do handle cases, and sometimes that makes sense because
Speaker 6: we need to help coordinate the medical care, We need
Speaker 6: to do everything that needs to be done here, and
Speaker 6: that's really difficult for an out of state attorney to
Speaker 6: do for a client that's back here in Colorado. So
Speaker 6: so yeah, if you're in that situation, definitely give us
Speaker 6: a call. We can talk you through it and definitely
Speaker 6: make it work. But it's a jurisdictional thing. Now to
Speaker 6: really expand on that answer, Sometimes when you have the
Speaker 6: jurisdiction to sue somebody in state court, they also have
Speaker 6: the option of removing that matter to federal court, saying
Speaker 6: essentially that they don't think they can get a fair
Speaker 6: shake in that state court and they have a right
Speaker 6: to remove it to federal court.
Speaker 2: And so is that also with mixed venues that can
Speaker 2: happen when you have mixed jurisdictions. Federal can be a convenient.
Speaker 6: Yeah, it's called it's called diversity jurisdiction. And so diversity
Speaker 6: requires that all the parties are diverse, which means you
Speaker 6: couldn't have two people in Colorado that were parties to
Speaker 6: the lawsuit and one out of state. One that would
Speaker 6: defeat diversity jurisdiction. But if you only have a plaintiff
Speaker 6: in Colorado and say a Kansas company that you're going after,
Speaker 6: they could easily remove that to federal court. It'd still
Speaker 6: be federal court in Colorado, but it would be federal court.
Speaker 2: Does that make it easier?
Speaker 5: No, I wouldn't say that at all.
Speaker 2: Are they less likely? I mean, is federal jurisdiction harder
Speaker 2: on personal entry?
Speaker 6: Well, it's you know, it's a different it's just a
Speaker 6: different situation all the way around. My preference is not
Speaker 6: to be in federal court. The Feds use a different
Speaker 6: jury pool. You know, we can pick what county we
Speaker 6: want to follow our lawsuits in, and we and we
Speaker 6: do jury research and stuff to figure out, you know,
Speaker 6: where the people are going to be coming from for
Speaker 6: any individual action that we're looking at. In federal court,
Speaker 6: you don't have that. It's a jury kind from the
Speaker 6: entire state. So you could get people from Way South
Speaker 6: or Way Western Slope. And you know it's just a
Speaker 6: different group of people and it may not be the
Speaker 6: best one for your particular case.
Speaker 9: We got right right up.
Speaker 2: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 2: dot com. You don't pay a cent until you're content.
Speaker 2: Time for an insurance check up free, no obligation comparison
Speaker 2: call Compass Insurance paying too much your coverage at dozens
Speaker 2: of insurance companies find out now three o three seven
Speaker 2: to seven to one.
Speaker 5: Help.
Speaker 2: You'll think you're his only customer when you choose Frank
Speaker 2: durand the real estate Man dot com to list your
Speaker 2: home with Remax Alliance three oh three nine to zero,
Speaker 2: sixteen twenty two. Hi Tom Martine here, justin let's talk
Speaker 2: about this apartment. Go ahead, man, what's going on?
Speaker 5: Justin there?
Speaker 2: We're good, Yes, sir, we are justin right. Well, hold on,
Speaker 2: hold on, hold on nowt now, Shannon just started that music,
Speaker 2: which means we only have a minute, so I'd rather
Speaker 2: just let you hold and take give you time. We
Speaker 2: will start researching this, so hang on justin. Then, we
Speaker 2: also have a car that's just pooping out for no reason.
Speaker 2: We're gonna talk about that. That's a Kia Sorrento, So
Speaker 2: stay tuned on the Troubleshooter Show. We also John Fuller
Speaker 2: throughout three five nine sid go with a sure thing
Speaker 2: Denver's best roofer Excel Roofing dot com. You don't pay
Speaker 2: a cent until you're content. Time for an insurance check
Speaker 2: up free, no obligation in comparison, call Compass Insurance paying
Speaker 2: too much your coverage at dozens of insurance companies find
Speaker 2: out now three oh three seven seven one help. You'll
Speaker 2: think you're his only customer when you choose Frank durand
Speaker 2: the real estate Man dot com to list your home
Speaker 2: with remax alte three all three nine two zero sixteen
Speaker 2: twenty two.
Speaker 12: Yeah, RiPP.
Speaker 1: News need advice so you don't have.
Speaker 9: Come run insou as fast as we can show.
Speaker 1: Shooter's gonna help coming.
Speaker 3: Man Dix is the Troubleshooter Show.
Speaker 2: Now Tom Martinez, Tom Martino here, Welcome to the show.
Speaker 2: Three old three seven one three talk three all three
Speaker 2: seven one three eight two five five. We are here
Speaker 2: to help you as we do every day, and as
Speaker 2: I've been doing for more than forty five years, solving problems,
Speaker 2: answering questions, taking complaints, recovering literally hundreds of millions of
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Speaker 2: proud to bring you this hour brought to you by
Speaker 2: Wave eight wealth Man dot Com, the company I formed
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Speaker 2: the real deal. We do not subcontract it out, nor
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Speaker 2: middleman fee. If you want direct management, direct conversations on
Speaker 2: either a weekly or monthly basis, or whenever you want
Speaker 2: direct about you and only you, not not pooled with
Speaker 2: other people, then you call me three all three seven
Speaker 2: seven to one help seven seven one four three five
Speaker 2: seven Wave eight Capital dot Com. That's the number eight
Speaker 2: Wave Eightcapital dot Com. Welcome. John Fuller's with us now.
Speaker 2: John Fuller can help you with any kind of topic
Speaker 2: on personal injury. And we talk about being the auto expert,
Speaker 2: auto accident expert. He's handled all kinds of personal intrigue,
Speaker 2: but that's his forte is auto accidents. And we were
Speaker 2: talking about speak up. We were talking about where to
Speaker 2: sue people and where do you sue people? And you
Speaker 2: sue them where the accident took place. Is that in
Speaker 2: a nutshell what you do? John, Yep?
Speaker 5: Most of the time.
Speaker 2: Okay, So if you sue them in Colorado, an accident
Speaker 2: in Colorado. Find if you're on vacation somewhere and an
Speaker 2: accident happens elsewhere, even though you're located in Colorado, then
Speaker 2: what do you do?
Speaker 4: Well?
Speaker 6: You so, you know, you have to think about the
Speaker 6: big picture here, you know, and this is where a
Speaker 6: lot of people just get you know, kind of they're
Speaker 6: not sure about the process. We don't just run down
Speaker 6: to the courthouse to day you come, hire me.
Speaker 5: For an accident.
Speaker 6: Okay, that is the last step in the in the process.
Speaker 6: The process involves getting you the help that you need,
Speaker 6: getting you the treatment that you need, and then having
Speaker 6: a negotiation with the insurance company that gives us at
Speaker 6: least a chance of getting the case resolved fairly for
Speaker 6: an appropriate amount. If we're not successful in getting that
Speaker 6: appropriate amount put on the table, then we're going to.
Speaker 5: Go down and file the lawsuit and pursue it.
Speaker 6: So we don't have to necessarily, you know, if you
Speaker 6: had that accident, say in Kansas or something, you know,
Speaker 6: there's nothing that prohibits me from handling the case. When
Speaker 6: I have a client back here in Colorado and I'm
Speaker 6: practicing law in Colorado and dealing with an insurance company,
Speaker 6: there's nothing that prohibits me from handling that case all
Speaker 6: the way through the end, as long as I don't
Speaker 6: have to file a lawsuit in a jurisdiction that I'm
Speaker 6: not licensed to practice law in. So what that means is,
Speaker 6: if we get to the point where negotiations have failed
Speaker 6: and we need to file a lawsuit, I'm going to
Speaker 6: be shopping for a Kansas attorney to team up with
Speaker 6: me or to take over the entire case through the
Speaker 6: litigation process, depending on all the different circumstances.
Speaker 2: Okay, Well said basically you so, So it's all starts
Speaker 2: with the discussion, and it's safe to say that no
Speaker 2: matter what, they can call you and ask you questions,
Speaker 2: no matter what, you'll tell them, Hey, this isn't the
Speaker 2: right venue, or this is the right or this is
Speaker 2: what we do. Yes, so they do, yeah, exactly, And
Speaker 2: he's when he's not here at three h three five
Speaker 2: nine seven forty five hundred, I want to go back
Speaker 2: to Justin because we didn't have time. So Justin, you're
Speaker 2: on the radio. You're talking about an apartment's complex. Go ahead, sir,
Speaker 2: I'm on right now, you are, sir, Yes you are.
Speaker 2: That's why I said that. Yes, go ahead.
Speaker 18: Yeah, someboe having an issue with the apartment management.
Speaker 4: I'm gonna tell me.
Speaker 2: Tell me what's going on. Tell the story.
Speaker 18: They had an inspection thing.
Speaker 9: They put a note on my door.
Speaker 10: Good to go.
Speaker 9: They're doing filter and.
Speaker 4: Fire apartment.
Speaker 9: The smoke detectors cool extending out. But my apartment manager wanted.
Speaker 18: To come in here and started looking at things like
Speaker 18: this is not a scheduled inspection. I have inspections by
Speaker 18: the VA and at Denver Housing Authority right now?
Speaker 12: Are you?
Speaker 2: Are you on? Are you on subsidized housing?
Speaker 10: Yes?
Speaker 9: I live in the apartment.
Speaker 4: Uh, it's right across from the old Claremont VA.
Speaker 2: But okay, does VA pay for it?
Speaker 9: Yes, okay, so that's on the Department of Housing Authority.
Speaker 18: They give them as a subsidized So I pay half
Speaker 18: and they pay half.
Speaker 2: And okay, but it's v A and HUD Denver Housing,
Speaker 2: Denver Housing. Okay. So what I want to know is
Speaker 2: this your landlord, not not VA, but your landlord wanted
Speaker 2: to Your landlord wanted to inspect the apartment.
Speaker 9: No, you just came in.
Speaker 4: I let her because I was like, what are you doing?
Speaker 18: I thought they were just going to change out the
Speaker 18: filters because I wasn't ready for inspection.
Speaker 19: I have a I have a chest fracture and a
Speaker 19: broken uh spring hand, which is my dominant right hands.
Speaker 4: I am not able to clean as well.
Speaker 18: I'm a United States Marine, all right, so I'm not
Speaker 18: able to clean as well as No, I get.
Speaker 2: You, I get you now. But at first they said
Speaker 2: it was to change bathroom justin, just just justin, justin.
Speaker 2: Let me get a picture here. First, at first they
Speaker 2: said it was to change your filter and smoke detector inspection, right, okay?
Speaker 2: Then then they then what did they do?
Speaker 19: Then she came into the bathroom area and in my bathtub,
Speaker 19: She's like, where's your drain plug. I was like, well,
Speaker 19: I took the drain plug out because I have long hair.
Speaker 4: So getting clogged, so I took it out.
Speaker 10: It's right by the.
Speaker 5: Toilet.
Speaker 9: I was like, it's right there.
Speaker 18: And I was like, wait a minute, this is an inspection.
Speaker 18: Then she started going through my bedroom. She's like, oh no,
Speaker 18: this is too much.
Speaker 9: I'm not a hoarder.
Speaker 12: Maybe I might.
Speaker 18: Classified as a hoarder, but I collect a.
Speaker 9: Lot of hot wheels, bunkos, action figures.
Speaker 4: A lot of things that are special to me, and
Speaker 4: they're in cases and they're.
Speaker 10: Protected.
Speaker 9: And she's just like, oh no, this is not good.
Speaker 18: And then she goes to my balcony.
Speaker 9: She's like, this violation is I had the bicycles on
Speaker 9: my porch and.
Speaker 18: It just it went do down heel from there?
Speaker 2: Got it?
Speaker 9: I honestly I threw out of my domicile.
Speaker 2: Why don't you say I need to know like how
Speaker 2: you did that? Like for example, was she with anyone else?
Speaker 2: Or was she was she with anyone else or was
Speaker 2: she alone?
Speaker 18: There was three other there was two other witnesses.
Speaker 2: Okay, so when you said when you said I'm not
Speaker 2: ready for when you said I'm not ready for an inspection,
Speaker 2: please leave?
Speaker 10: Then what.
Speaker 4: I don't think I said that.
Speaker 9: I said the bad words that can't go over the radio.
Speaker 2: Okay, all right, thank you? So justin here so I see, Okay,
Speaker 2: what were they? Here's what I need to know. What
Speaker 2: were the consequences of this? Tell me what happened as
Speaker 2: a result.
Speaker 4: I don't know yet.
Speaker 9: I've never gotten a letter on my door of a violation.
Speaker 4: Or anything yet.
Speaker 2: Okay, so what do you think when did this inspection happen?
Speaker 4: What was that?
Speaker 2: When will this? When did this happen?
Speaker 10: November fifth? Voting day?
Speaker 9: Okay, day of voting.
Speaker 2: Now why are you calling us?
Speaker 9: Then?
Speaker 2: Tell me what you're anticipating.
Speaker 9: Well, I'm wondering how do I deal with the manager
Speaker 9: that I'm.
Speaker 18: Expecting some kind of retaliation?
Speaker 2: Okay, I want to explaining something to you, and you're
Speaker 2: not gonna like it. Okay. There is something in criminal
Speaker 2: law and it's caused it called fruit from the poisonous tree. Okay,
Speaker 2: this is in criminal law. What that means is no, No,
Speaker 2: here's what it means. It means that when they're looking
Speaker 2: around for something and they have a legit reason for
Speaker 2: looking at something, but they find something that's really really wrong,
Speaker 2: but they don't have a reason for looking at that,
Speaker 2: they can't use that evidence against you. That's in criminal law,
Speaker 2: in civil law, or in civil circumstances. This isn't even law.
Speaker 2: You're not even being accused of anything. She was in
Speaker 2: your apartment. Now, she's not a police officer. This is
Speaker 2: not a civil justin just wait, just let me finish man.
Speaker 2: Just let me finish and you'll hear what I'm saying.
Speaker 2: She's not bound by the same search and rules and
Speaker 2: constitutional issues as a police officer or authorities. Those rights
Speaker 2: were established to keep us from being from being oppressed. Okay.
Speaker 2: When a landlady or landlord, let's call a landlord is
Speaker 2: in your home to change filters, if she notes something
Speaker 2: that she does not like, you can't say to her, well,
Speaker 2: wait a minute, that wasn't why you were in my apartment.
Speaker 2: That's that's fruit from a poisonous tree. You can't use
Speaker 2: that against me. She absolutely can. Anything she observes, she
Speaker 2: can use against you. So if she feels that your
Speaker 2: apartment is unsafe or violates rules in any way, I
Speaker 2: just want to tell you this upfront, then you can
Speaker 2: go about it any way you want. You can't make
Speaker 2: the argument. Now, wait a minute. She wasn't there to inspect.
Speaker 2: She was there to change a furtus film her because
Speaker 2: it's not it's not a constitutional right that she can't
Speaker 2: look at a dangerous condition. Now you can disagree with
Speaker 2: her on whether it's dangerous or whether it violates policy,
Speaker 2: and you can fight what could be an eviction, or
Speaker 2: you can decide to comply. So that's what's going to come.
Speaker 2: But you don't have a special argument based on what
Speaker 2: you were saying in the beginning. I think what you
Speaker 2: were trying to establish is that she came into your
Speaker 2: apartment under false circumstances. She came in to change filters
Speaker 2: and went further. That's okay, did John, you understand what
Speaker 2: I'm saying? John? Do you understand what I'm saying. I
Speaker 2: understand that you let her. That has nothing to do
Speaker 2: with it. I don't mean disrespect to you. Listen. You're
Speaker 2: a veteran, you're disabled. Listen. I get that, and I
Speaker 2: want to help you, but I also want you to
Speaker 2: have accurate information. John, can you expound on what I
Speaker 2: was saying? You understand what I'm saying, Right, John, he's
Speaker 2: trying to make a case for like.
Speaker 5: No, I understand, Listen, this is not a criminal case.
Speaker 9: I'm not evicted or nothing. I'm just saying she ain't
Speaker 9: They ain't know.
Speaker 18: Nobody's hung anything.
Speaker 9: On the door yet. I'm just trying to preemptive.
Speaker 2: That's why I love you, Okay, No one is No
Speaker 2: one is saying that. I am saying she could evict
Speaker 2: you because of it.
Speaker 6: Go ahead, John, So I think what Tom's what Tom's
Speaker 6: trying to say, sir, is that you know that we're
Speaker 6: not talking an evidentiary standard that might come in in
Speaker 6: like a criminal case or something. If the landlord was
Speaker 6: in your property for any reason and saw something that
Speaker 6: you weren't allowed to have, and that forms the basis
Speaker 6: of an eviction, you can't complain about that. You can't
Speaker 6: you can't get out of the eviction by saying you
Speaker 6: weren't here for that in the first place.
Speaker 10: So was just a dream plug in a viole?
Speaker 5: No, I understand that.
Speaker 6: So if the drain plug is not a violation that
Speaker 6: would allow her to terminate your lease, then it's not
Speaker 6: going to be the grounds to terminate your lease.
Speaker 5: But yes it is if you had you know.
Speaker 10: But I signed my.
Speaker 18: Lease two months ago, so a year lease. So I'm like,
Speaker 18: hey man, you ain't trying to kick me out.
Speaker 2: Okay.
Speaker 5: Let me just give you an example and see if
Speaker 5: this makes better sense.
Speaker 6: Let's say you had a meth cooking operation in the kitchen, okay,
Speaker 6: and saving aside the fact that that would be illegal
Speaker 6: all by itself, that would be a violation of your lease.
Speaker 6: The fact that she was there to change a filter
Speaker 6: wouldn't change the fact that she walked in on a
Speaker 6: big cook going on in your kitchen of an illegal substance.
Speaker 6: So she could easily evict you. And there's not a
Speaker 6: single thing you could say that would stop that. Here
Speaker 6: you're talking about a drain plug, okay, and a bunch
Speaker 6: of clutter. If that's not enough to violate your lease,
Speaker 6: it can't form the basis of an eviction, So you
Speaker 6: have nothing to worry about.
Speaker 10: Okay.
Speaker 2: So no, no, I understand you. I understand you being
Speaker 2: I understand you being upset for sure. Okay. But here's what.
Speaker 2: Here's all we're saying and.
Speaker 18: Looks at your house and be like, oh, what you're doing?
Speaker 2: You know the same thing, Tom, It's not the same
Speaker 2: thing because I own the house. Listen now, listen, I'm
Speaker 2: not justin trust me. I'm not saying people have a
Speaker 2: right to just invade your privacy and get you. Hell, Okay,
Speaker 2: that's not the case here. This is a landlord who
Speaker 2: was in there on a legit reason. And if she
Speaker 2: I'm not saying anything is accurate.
Speaker 16: But if she says she believes you are violating terms
Speaker 16: of the lease, she has a right to try to
Speaker 16: evict you on it, and you have a right to disagree.
Speaker 4: However, Tom, because she putting no things on.
Speaker 5: My daughter's say, then why are you calling sir lit?
Speaker 2: Okay? Then the reason I'm addressing that is because I
Speaker 2: thought that's why you were calling. No, this is preemptive, okay, Okay,
Speaker 2: So it's preemptive of what?
Speaker 4: Justin?
Speaker 2: What is it preemptive of?
Speaker 4: Of what?
Speaker 2: Preemptive of? What? Of the sun coming up tomorrow? What
Speaker 2: is it preemptive of? What is justin?
Speaker 4: Justin?
Speaker 2: You said you called me on a preemptive move, preemptive
Speaker 2: of what? Just tell me preemptive an eviction? I think? No, right, well,
Speaker 2: hold on, I'm trying to get him because he's telling
Speaker 2: me he's not being evicted. So you called as a
Speaker 2: preemptive move to what what are you expecting?
Speaker 3: Eviction paperwork?
Speaker 2: Okay, so therefore you get it. Therefore, when I had
Speaker 2: dress the preemptive concern of eviction, you answer me by saying, well,
Speaker 2: she didn't do anything, okay, So fine, you got your information.
Speaker 2: When she does something, apply the information. Thank you for
Speaker 2: calling three zero three seven to one three talk seven
Speaker 2: one three eight two five five. You see, we could
Speaker 2: do that circle for about three more hours if we
Speaker 2: wanted to. But I'm not gonna do the circle. Okay.
Speaker 2: He was calling for fear that what she discovered may
Speaker 2: lead to an eviction. What we were telling him is
Speaker 2: if she does, he has no special rights because she
Speaker 2: was in there changing furnace filters. Bottom line, if a
Speaker 2: landlord observes anything in your apartment that he or she
Speaker 2: does not like, even if they put their hands on
Speaker 2: their temples and peer through your window, that is not
Speaker 2: something you can argue. If they found it, it doesn't
Speaker 2: matter how they found it. What they can't do is
Speaker 2: break an end. Okay, they can't do that. But they
Speaker 2: can enter your apartment and they can look in the windows.
Speaker 2: Sorry they can. I'm Tom Martino Moore coming up. Go
Speaker 2: with a sure thing Denver's Best roofer Excel roofing dot com.
Speaker 2: You don't pay a cent until you're content. Please time
Speaker 2: for an insurance check up free, no obligation. In comparison,
Speaker 2: call Compass Insurance paying too much your coverage at dozens
Speaker 2: of insurance companies find out now three oh three, seven
Speaker 2: to seven to one.
Speaker 5: Help.
Speaker 2: You'll think you're his only customer when you choose Frank
Speaker 2: durand the real estate Man dot com to list your
Speaker 2: home with Remax Alliance. Three oh three nine two zero
Speaker 2: sixteen twenty two. Hey Tom Martino here three oh three
Speaker 2: seven to one three talk seven one three h five five. Right,
Speaker 2: Hey David, this we got Kevin Callkin on our one
Speaker 2: of our auto experts at shared at autotech dot com. Share.
Speaker 2: Kevin's a smart man and David wants to talk about
Speaker 2: his car and it was stopping. So David, explain, what's
Speaker 2: going on with your car? It's a First of all,
Speaker 2: it's a Kia A twenty twenty three Kia Sorrento. Can't
Speaker 2: have that many mileages? Much mileage, David, what does it
Speaker 2: got on it?
Speaker 4: No, it's only got about nine thousand miles on it.
Speaker 4: About nine thousand.
Speaker 2: And wait a minute, what does the dealer say about it?
Speaker 2: It's under warranty.
Speaker 4: So purchased the vehicle the end of December twenty twenty three,
Speaker 4: like the summer thirtieth, early April of twenty twenty four,
Speaker 4: was driving the car with my family in traffic. A
Speaker 4: bunch of lights flashed on the dashboard. Proceeds to make
Speaker 4: a left hand turn at an intersection. At that point
Speaker 4: in time, the car went death what you would call
Speaker 4: like a limp mode where the car kind of shut down.
Speaker 4: It had power, but I can only go about half
Speaker 4: a mile an hour, and nearly yep.
Speaker 2: Ye, yep, jump got broadside.
Speaker 4: Nearly got broadsided, you know, when when the car shut down,
Speaker 4: limped into a parking lot, you know, kind of was like, okay,
Speaker 4: this is not cool. Shut the car off, recycled it,
Speaker 4: it started back up, had it towed to the dealership.
Speaker 4: They had it for roughly twenty eight days in April,
Speaker 4: twenty eight days and April doing a multitude of diagnostics.
Speaker 4: They couldn't figure out what the problem was. They had
Speaker 4: specialists from Kia flyout to try to figure out the
Speaker 4: problem was. They couldn't diagnose it.
Speaker 1: They couldn't.
Speaker 4: They ultimately came down to the assumption that there had
Speaker 4: been other cars in the country where there was a
Speaker 4: so called voltage drop in the throttle body drop. So
Speaker 4: they put a new throttle body on the car back
Speaker 4: in late April, after about twenty eight days after we
Speaker 4: picked it up.
Speaker 13: We picked up, drove it, you.
Speaker 4: Know, for many months, and then on November first, my
Speaker 4: wife was driving my daughters to gymnastics on a county road,
Speaker 4: and the exact same problem happened. She's going you fifty
Speaker 4: miles an hour, the car starts slowing down. She can't
Speaker 4: figure out why, she keeps pressed the gas harder and harder.
Speaker 9: And the car won't go.
Speaker 4: Luckily, she was able to kind of coast into a
Speaker 4: parking lot, you know, avoiding any accidents and essentially the
Speaker 4: same problem.
Speaker 2: Apron. How many miles did you say it was? How
Speaker 2: many miles you said they were very little mile?
Speaker 10: Yeah, I mean, I will say it the roughly.
Speaker 4: It's like high nine thousand, maybe ten thousand, maybe nine.
Speaker 2: I'd be really I'd be really pissed. I'd be really pissed.
Speaker 2: I mean, but but here, here's one thing I do
Speaker 2: want to say, and then I'm gonna let Kevin take that.
Speaker 2: But David, you mentioned the same problem. What you mean
Speaker 2: is the same limp mode. Let me explain something. The
Speaker 2: limp mode is triggered by more than one problem, so
Speaker 2: it could literally be different problems that cause the same
Speaker 2: limp mode. But it seems like the same problem to you.
Speaker 2: So what do you think is going on to not.
Speaker 10: That rupt you?
Speaker 4: But the car back in April, they were able to
Speaker 4: pull up a non active code, they call it back
Speaker 4: in April.
Speaker 10: When the car went into the same situation.
Speaker 4: To two to and a half weeks with my wife,
Speaker 4: she was wise enough to pull out her phone and
Speaker 4: she actually videotaped the dashboard the same code that popped
Speaker 4: up in April.
Speaker 2: Pops, Oh, so it was the same actual code.
Speaker 11: What code was yea?
Speaker 9: And what they're telling what they're telling I don't know
Speaker 9: the code number.
Speaker 4: My wife has on her phone. The dealership has the
Speaker 4: car right now, but it's the same problem problem, and
Speaker 4: it's just a matter of you know, you know where
Speaker 4: they're at right now. I got a call from the
Speaker 4: dealership earlier today. They're like, you know what, We've had
Speaker 4: the car. We've driven her one hundred miles, which I'm
Speaker 4: not a fan of them putting one hundred miles in
Speaker 4: my car during diagnostics. But they're like, oh, we can't
Speaker 4: figure out what's wrong. To say, he doesn't have a
Speaker 4: solution right now, do you want to come get your car?
Speaker 10: I'm like, well, wait a.
Speaker 2: Minute, wait a minute, wait a minute. They don't know
Speaker 2: what's causing it. They do not know what's.
Speaker 11: Causing they they say they have the code.
Speaker 4: Because the code is not an active code, they can't
Speaker 4: troubleshoot and they and they've been driving our car for
Speaker 4: the last since November first, trying to get the problem
Speaker 4: to replicate. And I'm like, here's the problem. It happened
Speaker 4: to us in April. It took six months for it
Speaker 4: to replicate for us.
Speaker 10: Both times it.
Speaker 4: Shut off in traffic. You know, I like worse. Yeah,
Speaker 4: it's frustrating. And you know, I'm not gonna lie. I've
Speaker 4: had cars with recall problems in the past, but you know,
Speaker 4: the speakers have a fuzzy sound, and then more.
Speaker 9: The air conditioning doesn't work.
Speaker 4: I've never had a so called safety issue where the
Speaker 4: car literally loses.
Speaker 9: Power in the middle of traffic.
Speaker 4: Once almost caused an accident with me and my two
Speaker 4: kids in the cars and my wife.
Speaker 9: I'm not super happy.
Speaker 4: You know. I bought myself my wife a brand new
Speaker 4: car to have a safe car, and I have absolutely
Speaker 4: the opposite of a safe car.
Speaker 20: Yeah, if you can get me the code, I can
Speaker 20: do a little research you know later on today. Uh,
Speaker 20: because there are some commonalities in these cars. I mean
Speaker 20: they had but I had something cy with no as well,
Speaker 20: I mean they had an ignition failure sensor that is
Speaker 20: chronic in these you know, to twenty three keys, they're
Speaker 20: constantly going down. But that's something they would be aware of.
Speaker 20: So I'm a little confused as to what the code
Speaker 20: would give us a little better idea of which direction
Speaker 20: to go, but I'd be happy to research it for
Speaker 20: your Yeah, you know, And I mean we assume that
Speaker 20: when they replaced the throttle body in April, I'm like, Okay, great,
Speaker 20: happy life, We've got a safe car again.
Speaker 4: Only find out what So.
Speaker 2: Kevin, do you have any do you have any ideas,
Speaker 2: any clues? What do you think?
Speaker 10: Well, without a code, I need a direction.
Speaker 20: But the most common failure we see is what they
Speaker 20: call it ignition failure sensor.
Speaker 9: It's a sensor that.
Speaker 20: Monitors the amper is between the ignition coils in the computer,
Speaker 20: so it can shut it down if it sees a
Speaker 20: glitz or anything. And it's it's fairly common.
Speaker 10: But you think KA would be well aware of that.
Speaker 4: I mean they've had the car for roughly a combined
Speaker 4: forty six.
Speaker 9: Days in the first ten months of May.
Speaker 2: Nothing they can't. Well, Kevin, what would you do if
Speaker 2: you had the car. I mean it's still under warrant.
Speaker 2: He's not going to do it.
Speaker 10: But what would you do?
Speaker 9: Sure?
Speaker 2: What would you do?
Speaker 20: Well, there's got to be something else they can try.
Speaker 20: I mean, one thing is replicating. If you can't replicate,
Speaker 20: there there is what they call freees frame data. It'll
Speaker 20: show you exactly what the car saw when this code set.
Speaker 20: Although it's not active, it's it's stored in the computer.
Speaker 4: Unlike you.
Speaker 2: I got it. I gotta take I gotta take this break.
Speaker 2: If you can hang on, please keV. We'll come back
Speaker 2: to it and more coming up. I'm Tom Martine Go
Speaker 2: with a sure thing Denver's best roofer Excel Roofing dot com.
Speaker 2: You don't pay a cent until you're content. Time for
Speaker 2: an insurance check up free, no obligation. In comparison, call
Speaker 2: Compass Insurance paying too much your coverage at dozens of
Speaker 2: insurance companies find out now three oh three seven seven
Speaker 2: to one help. You'll think you're his only customer when
Speaker 2: you choose Frank durand the real estate Man dot com
Speaker 2: to list your home with Remax Alliance three oh three
Speaker 2: nine two zero sixteen twenty two. Hi Tom Archino here
Speaker 2: three oh three seven one three talk three oh three
Speaker 2: seven one three eight two five five. So, uh, the
Speaker 2: Lemon law that changed in August extended to two years.
Speaker 2: The cover used to be a year from purchase or
Speaker 2: the warranty period, whichever is shorter, and usually it's been
Speaker 2: a year, and now they're saying it's two years. And
Speaker 2: I'm not surevers relationship with the warrants, but it doesn't
Speaker 2: matter because most warranties are over two years anyway. So
Speaker 2: in essence, two years is the Lemon law. You should
Speaker 2: still be under that. When did you buy this, David?
Speaker 4: Yeah, the car was bought on December thirtieth of twenty
Speaker 4: twenty three. And it is my understanding that because our
Speaker 4: car was purchased for that law change.
Speaker 2: We fall you know what, you know what, You're right,
Speaker 2: You're right. It doesn't go retroactive, yes, do not.
Speaker 4: Strangely, so, while you while we're on breakthrough, my wife
Speaker 4: actually found that code.
Speaker 10: She logged onto the key app and we have the code.
Speaker 4: I mean, and you know my issue here it is
Speaker 4: the code is p is in Papa zero six five
Speaker 4: three one two.
Speaker 2: And that's a KYA code. Yes, okay, So anyway, let's
Speaker 2: talk about it the dealer.
Speaker 4: I mean, we're at where we're at, net Sorry, go ahead.
Speaker 2: The dealer could not fix it.
Speaker 4: They still can't fix it. They had they had it
Speaker 4: to again for another seventeen or eighteen days. They were
Speaker 4: asking if I want to come pick up the car.
Speaker 4: My response was is it fixed? And their response is,
Speaker 4: we don't know.
Speaker 2: Okay, Kevin, get your car. I'm reading here, Kevin. What
Speaker 2: I'm to hear about that code is that there's a
Speaker 2: sensor reference voltage is high. So I don't know what
Speaker 2: that means, but it says faulty sensor within the B circuit.
Speaker 2: There could be a short short circuit, or an open
Speaker 2: circuit corrosion or poor connection, or or issues with the ECM. Now, Kevin,
Speaker 2: you're equipped for all of those. Here's what I would do.
Speaker 2: Here's exactly what I would do. And Kevin, I'll let
Speaker 2: you talk to this, but here's what I would do
Speaker 2: if I were you, David. I would take it over
Speaker 2: to Kevin and say, you know what, Kevin, just check
Speaker 2: it out and if he finds something, you know, if
Speaker 2: you have to pay for the diagnosic, fine, But I
Speaker 2: take it over to the dealer and say, here's what's
Speaker 2: wrong with it? Fix it right, because they may not
Speaker 2: they may not know how to find it. And Kevin
Speaker 2: Ken maybe maybe.
Speaker 10: Yeah, what do you have to say, Kevin, what do
Speaker 10: you think it's entirely possible?
Speaker 20: Like I said, hopefully they didn't clear everything out, you know,
Speaker 20: so we still have some data to work with. That's
Speaker 20: the main thing. But I'd be more happy to take
Speaker 20: a look at it and do a little research on
Speaker 20: the code as well, because there's common alleys and all
Speaker 20: cars life, so there's got to be a direction and
Speaker 20: something they can try. And sometimes under warranty they don't.
Speaker 20: They can't just try things if they're not related, or
Speaker 20: they can't prove the problem because Kia won't pay them.
Speaker 20: So that's why they tend to try things under warranty.
Speaker 10: So right, but yeah, we can.
Speaker 9: Definitely look and I mean it wouldn't hurt I guess
Speaker 9: our issue too, is, you know.
Speaker 4: Since it's is deemed to be somewhat of a safety
Speaker 4: a big of a safety issue. It's a big safety issue.
Speaker 4: Is we know we're coming up, we're butting up really
Speaker 4: quickly against any potential lemon law activity. Is what is
Speaker 4: your guidance in the past, maybe having worked with other people,
Speaker 4: is what's the best.
Speaker 9: Course of action.
Speaker 4: Is my understanding that we can send a certified letter
Speaker 4: to Kia or whomever it is, but that doesn't do
Speaker 4: anything in terms of locking in the claim. I some
Speaker 4: think there has to be a lawsuit filed before our
Speaker 4: so called December thirtieth cutoff.
Speaker 9: Is there truth to that?
Speaker 4: Or What I don't want to do is have this
Speaker 4: car have the same failure six more months from now
Speaker 4: and I've lost all recourse because we didn't file properly
Speaker 4: during the you know, Lemon law period of time, that
Speaker 4: first year that we're kind of locked into at this
Speaker 4: point in time. At this point in time, I don't
Speaker 4: feel safe having my found me in the car when
Speaker 4: it loses power when they're hurting around town. You know,
Speaker 4: it's not my idea.
Speaker 20: I'm not one hundred percent familiar with Lemon law procedures
Speaker 20: and so forth.
Speaker 10: I've never really got involved in the.
Speaker 2: Sure So listen to here's the deal. Well, I don't know,
Speaker 2: you can't do the Lemon law after they well, hold on,
Speaker 2: hold on, hold on, Wait a minute, it happened during
Speaker 2: the first year, didn't it.
Speaker 4: Oh yeah, we're inside the one year period. That's what
Speaker 4: I'm saying. But we're running short on time. I had
Speaker 4: roughly six weeks before I lose any chance to have
Speaker 4: Kia make this right for me.
Speaker 10: Nold know what I mean.
Speaker 2: So listen, one year from purchase is the original Lemon law.
Speaker 2: You would still have one year from purchase you bought
Speaker 2: it in December. You know what. You may want to
Speaker 2: go see what's the Raina's Isn't rain Raina?
Speaker 11: Yes?
Speaker 2: Okay, can you give him Raina's number? Raina is.
Speaker 4: I spoke, I've actually spoke to rain I spoke to
Speaker 4: Raina this morning. Believe it.
Speaker 10: It was more of the situation of.
Speaker 4: You know, obviously it was a consultation appointment, so she
Speaker 4: can't really give any legal advice because I'm not to
Speaker 4: recain client yet. But it was very I don't want
Speaker 4: to say it was ambiguous, but it was a little
Speaker 4: bit more like, well, you could do this, you could
Speaker 4: do that. I'm not telling you what to do about
Speaker 4: picking the car up, you know, but I'm just like,
Speaker 4: I'm in a smart sition where it's like not necessarily
Speaker 4: a situation where I want to accumulate a bunch of
Speaker 4: lawyer fees.
Speaker 2: You all, they paid the Lemon law. If the Lemon
Speaker 2: Law allows for you to collect attorney's face. So if
Speaker 2: she thinks it's a change.
Speaker 4: And that's the part where I think from her standpoint,
Speaker 4: which I can respect, she can't tell me I think this.
Speaker 10: Is a great case.
Speaker 9: Let's take it. You know.
Speaker 4: It's more of like I can't inner a situation.
Speaker 5: I gotta take this break.
Speaker 2: I can't. I'm sorry, you gotta hold on. I'm Tom
Speaker 2: Martine More coming up. Go with a sure thing Denver's
Speaker 2: Best roofer Excel Roofing dot com. You don't pay a
Speaker 2: cent until you're content. Time for an insurance checkup free,
Speaker 2: no obligation. In comparison, call Compass Insurance paying too much
Speaker 2: your coverage at dozens of insurance companies find out now
Speaker 2: three oh three seven seven to one. Help you think
Speaker 2: you're his only customer when you choose Frank durand the
Speaker 2: real estate Man dot com to list your home with
Speaker 2: Remax Alliance three oh three nine two zero sixteen twenty two.
Speaker 10: Yeah, rip.
Speaker 1: New need advice? Who you don't have? You come running
Speaker 1: just as fast as we can. Shooter's gonna help.
Speaker 10: Come man, This is.
Speaker 3: The Troubleshooter Show. No Tom Martino.
Speaker 2: Hello, Tom Martino here, Welcome to the show. Three O
Speaker 2: three seven one three talks seven to one three eight
Speaker 2: two five five. We got people on the phones need
Speaker 2: help all the time. You can always call us, and
Speaker 2: if you don't want to wait on hold, you can
Speaker 2: always call three oh three Martino three oh three, six
Speaker 2: two seven, eight four sixty six. Leave a message and
Speaker 2: we will get back to you now. Joan wants to
Speaker 2: talk about home repairs in a contract. We have John
Speaker 2: Fuller with us Fuller Law. He is our personal injury expert.
Speaker 2: Let me bring in the studio here and mister John
Speaker 2: Fuller a quick question here, let me go to it
Speaker 2: right here. Oh, somebody must have heard you saying, when
Speaker 2: it comes to in state lawsuits, you get to choose
Speaker 2: counties carefully, whereas with a federal case there's a bigger
Speaker 2: jury pool for the whole state. What do you mean
Speaker 2: by choosing counties? People said, what if they live in
Speaker 2: a certain county, or an accident happens in a certain county,
Speaker 2: can you actually bring a lawsuit somewhere else?
Speaker 6: It depends, Tom, So what we're talking about there is venue,
Speaker 6: and the venue may be appropriate in say three or
Speaker 6: four different counties, and it could even be appropriate in
Speaker 6: a county where you happen to find the defendant and
Speaker 6: get him served in that county.
Speaker 5: So you could theoretically have an Arapahoe.
Speaker 6: County plaintiff and a Boulder County defendant that happens to
Speaker 6: work in Denver, and you catch him in Denver and
Speaker 6: serve him there, and then Denver would be an appropriate venue.
Speaker 6: So Rule ninety eight of the Collegade Rules of Civil
Speaker 6: Procedure offer I think four different or five different scenarios
Speaker 6: about how you established proper venue for a case to
Speaker 6: be heard in Colorado and so many times.
Speaker 2: But you can't just you can't just dart board a
Speaker 2: map and pick a county.
Speaker 4: You have to know.
Speaker 6: But if you had four to choose from, you may
Speaker 6: very well decide that one offers a better a better
Speaker 6: demographic than another, or a better historical jury outcome for
Speaker 6: certain types of cases than others.
Speaker 2: So sure, sure, wow, okay, well you know what, that's
Speaker 2: wonderful because I never knew that you had those options,
Speaker 2: you know, and and and how and when you say
Speaker 2: one county might afford a better option?
Speaker 4: What what?
Speaker 2: What is there always one county better? Are there always
Speaker 2: counties you really like in counties you don't, or it
Speaker 2: doesn't depend on the case, is what I'm asking.
Speaker 5: I think it depends on the case. I think it
Speaker 5: depends on the case.
Speaker 6: I mean, I mean, look, Tom, you know, without going
Speaker 6: too crazy here, just look at the last you know,
Speaker 6: election cycle that we just had. Okay, we had we
Speaker 6: had counties where where you know, Democrats got eighty five
Speaker 6: percent of the vote, and we had counties where Republicans
Speaker 6: got a majority. Do you think that the jury pool
Speaker 6: in those two counties might be a little bit different.
Speaker 5: I would suggest that they would be.
Speaker 6: And so if you had a case and you were
Speaker 6: basing it on nothing other than that, you may you
Speaker 6: may prefer one county over the other. It's not a dartboard.
Speaker 6: I'm not saying you can just say, hey, I want
Speaker 6: Boulder County, you know, and and just go up there.
Speaker 6: But you may it just depending on who you're you're
Speaker 6: actually going after.
Speaker 5: In that particular lawsuit.
Speaker 6: So, you know, think about Tom, if you were suing
Speaker 6: say State Farm Insurance, right, State Farm operates in every
Speaker 6: single county in the state, and so you could technically,
Speaker 6: you know, bring that action against that insurance company in
Speaker 6: just about any county because they have contacts in that
Speaker 6: county and you could probably get them served, you know,
Speaker 6: in that county. So there's all sorts of different ways
Speaker 6: that you can. Yeah, you can kind of pick where
Speaker 6: you want to end up.
Speaker 2: Pretty cool. Yeah, Joan, you want to talk about home repairs.
Speaker 2: Let's go, Joan, what's happening.
Speaker 14: Yes, I had a fire damage. I had a fifth
Speaker 14: wheel park beside my home and it caught on fire.
Speaker 14: I was getting ready to move it to an RV
Speaker 14: park and my neighbor come and told me there was
Speaker 14: fire coming out of it. Anyway, it caught on fire
Speaker 14: Free one of twenty three, and I hired Green Gable Restoration.
Speaker 21: To come and take care of all the damage.
Speaker 2: And they came in on the trailer on the fifth wheel.
Speaker 2: They have restoration companies for recreational vehicles.
Speaker 4: No, the RV. The cameo was totaled.
Speaker 2: Okay, So the restoration company was for the side of
Speaker 2: your house. Okay, So what.
Speaker 21: Happened The smoke got into the eaves of the house
Speaker 21: of these yeah, uh huh.
Speaker 2: Yeah, So what's the problem.
Speaker 21: Green Gables is not doing anything. They washed the walls.
Speaker 4: And I gave them, did them up front.
Speaker 14: No, I paid them when they were done washing the wall.
Speaker 2: Okay, but that's all you paid them for was the wall? Uh?
Speaker 9: Them?
Speaker 14: And then I paid the insulation company that had to
Speaker 14: come and pull all the insulation out of the attic.
Speaker 14: I paid them almost six thousand dollars after they were
Speaker 14: once Did you.
Speaker 2: Pay Green How much did you pay Green Gables to
Speaker 2: clean the walls?
Speaker 21: Thirty eight thousand and three ninety seven ten?
Speaker 2: Wait how do you wait? Wait?
Speaker 5: Wait?
Speaker 2: No, no, no, no no, how do you spend thirty
Speaker 2: eight thousand dollars to wash the walls? Did they replace anything?
Speaker 11: No, they just washed the walls.
Speaker 2: Did your insurance pay that?
Speaker 12: No?
Speaker 2: I paid it? Wait? Wait wait, wait wait? Do you
Speaker 2: have insurance?
Speaker 9: I have all State?
Speaker 2: Well did you put in an insurance claim?
Speaker 14: And all State did send me the money for those
Speaker 14: two jobs, the insulation and.
Speaker 9: The wall washing.
Speaker 2: Then why did you just tell me you paid it?
Speaker 2: Insurance did not pay it?
Speaker 21: Well, they sent me the check. I had to play
Speaker 21: Green Gables.
Speaker 2: Okay, that's a that's a long way around there. Okay,
Speaker 2: got it. But you were reimbursing for it. Oh no,
Speaker 2: that's okay, you were reimbursed for it. That's what's important.
Speaker 2: So on the other thing that you you hired green Gable,
Speaker 2: then you hired the installation company. What did they do?
Speaker 14: They pour all the insulation out of the attic and
Speaker 14: quoted all the beams.
Speaker 21: And put it Who was in the attic?
Speaker 2: And who is that?
Speaker 21: I don't know the name of that company right off
Speaker 21: the bat.
Speaker 2: Dark Gables. Did Green Gables arrange that? Or did you
Speaker 2: do that?
Speaker 21: Yes, green Gables arranged that?
Speaker 2: Okay, okay? And how much did that cost you?
Speaker 14: Five thousand, seven hundred and thirty two dollars and eighty
Speaker 14: six cents.
Speaker 2: Okay, so set basically five thousand and seven hundred okay.
Speaker 2: So what are you complaining about?
Speaker 4: Then?
Speaker 2: What's happening?
Speaker 14: Well, because nothing has been done since that.
Speaker 21: They paid twenty nine thousand.
Speaker 2: Well what else?
Speaker 4: What else is supposed?
Speaker 2: What else is supposed to be done?
Speaker 21: They're supposed to stand. They tore off all my floors,
Speaker 21: my hardwood floors.
Speaker 2: So.
Speaker 14: Green Gables says that they would fix that. They tore
Speaker 14: up all my walls, getting all my furniture out of
Speaker 14: the house. They said they would fix that. So they're
Speaker 14: supposed to come in and they're supposed to paint my
Speaker 14: house inside my house, to coat this after they washed it,
Speaker 14: to coat the walls. They haven't done that.
Speaker 2: Okay, here's there's what I want to know. What the wall,
Speaker 2: Here's what I want to know. But you have not paid.
Speaker 2: Here's what's good. I think you have not paid for
Speaker 2: stuff that has not been done. You have not paid
Speaker 2: in advance. You've just been paying as they fix things.
Speaker 2: Right right, that's good, Joan, that's good. So you can
Speaker 2: just fire them. You can just say you're not fixing anything.
Speaker 2: We're done. Since they're all paid up to what they did,
Speaker 2: you don't have to keep going. Why are you good?
Speaker 2: Why are you sticking with them?
Speaker 14: Just because they all keep coming to my house? Say
Speaker 14: they're going to fix this or fix that. They're going
Speaker 14: to get outside.
Speaker 4: Of my mind? Who?
Speaker 9: What do you mean?
Speaker 11: Hold on?
Speaker 2: Hold on, Joe, Joe, Joe? What do you mean, Joan?
Speaker 2: What do you mean? They all come to your house?
Speaker 3: Who?
Speaker 21: Rachel the owner I.
Speaker 4: O?
Speaker 2: Green Gables? Green Gables keep sending people to you who
Speaker 2: promise to finish. Right, Okay, here's what I write. Here's
Speaker 2: what I recommend. Now that you know they're clowns. Uh
Speaker 2: you like? By the way, what they did so far.
Speaker 2: Let's put it that way. I did so yeah, okay,
Speaker 2: do you want to stick with him because we can
Speaker 2: call them and say, what the hell are you doing?
Speaker 2: Or do we just get you hooked up with another company?
Speaker 2: I mean, what do you want to do?
Speaker 14: Well, you know the people that were working with green Gables,
Speaker 14: Nathan I liked him. Now I called this William and
Speaker 14: he isn't in with green Gables at All State anymore.
Speaker 21: He moved on to another company. But one of the
Speaker 21: big problems is that.
Speaker 14: Not green Gables, but All State said I owe them
Speaker 14: a check for twenty three thousand six.
Speaker 2: Nightweight said, hold on, hold on, Joan, just hang on.
Speaker 2: Each time you say something, you bring up more questions.
Speaker 2: All States said, All States said, All States said, you
Speaker 2: owe who twenty three thousand?
Speaker 9: All States?
Speaker 2: You owe your insurance company? Oh why would you owe
Speaker 2: I don't get it. Your insurance company paid you thirty
Speaker 2: eight thousand plus fifty seven hundred. Did they pay you
Speaker 2: those two checks?
Speaker 4: No, they paid me.
Speaker 14: Twenty three thousand and six ninety seven twenty four twice.
Speaker 14: They paid me another check.
Speaker 2: Okay, dear, they paid you, they overpaid you, They paid
Speaker 2: you in this one way way, you said they paid
Speaker 2: you twenty something twice. That's forty seven too, and then
Speaker 2: another what was the third check? How much was the
Speaker 2: third check?
Speaker 14: I think the in turn the third check for twenty
Speaker 14: one three twenty seven. Well, I didn't get the twenty
Speaker 14: three six ninety seven.
Speaker 21: It came to twenty us.
Speaker 9: I got to back up.
Speaker 2: Joan, Joan, joan, don't bother. Don't bother, joan, joone, don't bother, please,
Speaker 2: you're really mired in details. Here's what we have to know, okay,
Speaker 2: just roughly, if your insurance company roughly gave you three
Speaker 2: checks for twenty thousand dollars each, we know at least
Speaker 2: twenty thousand, right, three of them right, just roughly, Joan, Okay,
Speaker 2: that's sixty thousand dollars right.
Speaker 14: But the one check was for to pay my cameo off. Okay, listen,
Speaker 14: that's what they offered me to buy my cameo, because
Speaker 14: they totaled it in total.
Speaker 21: That had nothing to do with the twenty one okay.
Speaker 2: One shout. One check was to pay the fifth wheel off.
Speaker 2: Is that right.
Speaker 7: Right?
Speaker 2: And then the other two checks were for damages to
Speaker 2: your home.
Speaker 4: Is that right correct?
Speaker 2: So I don't know why. These are not difficult questions,
Speaker 2: these are real basic questions. So my question to you
Speaker 2: is in their demand for payment from you, they are
Speaker 2: apparently saying they overpaid you, right, But.
Speaker 14: I overpaid them because they made me send them another
Speaker 14: check for twenty three six four. They said I didn't
Speaker 14: send them that money, I would end up in prison.
Speaker 2: Yeah, okay, joan, joan, because you need joan, do me
Speaker 2: a favor, Joan, do me a favor. From now on,
Speaker 2: I just want simple one answers I want or one sentence. Okay,
Speaker 2: I don't want. I don't want any kind of twenty
Speaker 2: three six seven, seven point twenty three cents. All I
Speaker 2: want to know is rough numbers. In rough numbers, here's
Speaker 2: what happens. Insurance pays you for damages, You pay contractors,
Speaker 2: or they pay contractors whatever, so you get a total
Speaker 2: amount from the insurance company. If the insurance company pays
Speaker 2: you too much money, they want it back. So we
Speaker 2: have to do a simple ledger. How much did they
Speaker 2: pay you and how much did you pay out, and
Speaker 2: then we find out how much is left over that
Speaker 2: goes back to your insurance company. They can demand it
Speaker 2: back a lot of people think they get to keep it.
Speaker 2: They don't get to keep it, but you still have
Speaker 2: repairs to go. Now, your insurance company apparently thinks they
Speaker 2: paid for everything and overpaid you, and they demand did
Speaker 2: another twenty three thousand. That's a yes or no?
Speaker 4: Is that right?
Speaker 2: Yes or no?
Speaker 8: Yes?
Speaker 4: Yes?
Speaker 2: And you paid them that twenty three thousand yes or no? Yes?
Speaker 2: Are they still demanding more money at this point?
Speaker 4: No?
Speaker 2: Okay, So you're calling me because you believe all State
Speaker 2: took too much money back from you. Correct, Okay, hang on,
Speaker 2: I just wanted to get that straight. So you're saying
Speaker 2: they're being unfair to you. There's an easy way. There's
Speaker 2: an easy way to sift through this. It's called math.
Speaker 2: Hold on three oh three seven one, three eight two
Speaker 2: five five. Go with a sure thing Denver's best roofer
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Speaker 2: you're content. Time for an insurance checkup free, no obligation.
Speaker 2: In comparison, call Compass Insurance paying too much your coverage
Speaker 2: at dozens of insurance companies find out now three oh
Speaker 2: three seven seven one help. You'll think you're his only
Speaker 2: customer when you choose Frank durand the real estate man
Speaker 2: dot com to list your home with Remax Alliance three
Speaker 2: oh three nine two zero sixteen twenty two. Hi Tom Martino,
Speaker 2: your troubleshooter three O three seven one three talk three
Speaker 2: oh three seven one three eight two five five. All right,
Speaker 2: now here's here's I understand uh, her concern for sure.
Speaker 2: I understand her concern for sure. She's wondering did she
Speaker 2: get did she get treated properly by her insurance? So, Joan,
Speaker 2: thank you for answering my questions with short answers here
Speaker 2: for for the minute. So so right now, though, does
Speaker 2: your insurance company? I think you're even. They're not looking
Speaker 2: for anything else, right, they think you're all even?
Speaker 14: Right, No, they didn't understand why they asked for another
Speaker 14: twenty three thousand and six ninety seven.
Speaker 21: Mister Williams.
Speaker 14: He said he couldn't figure it out. But they sent
Speaker 14: me a check for seventy five thousand Trio eight eighty three.
Speaker 9: When was that plation?
Speaker 1: Cause?
Speaker 2: Wait, when was that?
Speaker 4: You know?
Speaker 11: I don't have a date on this.
Speaker 2: Wait a minute, Joan, hold off, please, Joan John wait
Speaker 2: wait wait Joan please wait wait wait wait. You never
Speaker 2: mentioned in all of our conversations anything about seventy five thousand.
Speaker 2: You said they sent you roughly three checks of twenty
Speaker 2: thousand each. What I need to know that's seventy five
Speaker 2: thousand you're talking about. Is that in addition to those
Speaker 2: other three checks.
Speaker 21: I didn't get, well, I didn't get the three checks.
Speaker 2: What say? My god, my god? I spent an entire
Speaker 2: segment where you set joan hold on. Let me try
Speaker 2: to make this simple.
Speaker 5: Okay.
Speaker 2: If you added up forget about what you paid the contractors,
Speaker 2: forget about everything, and forget about what you paid back.
Speaker 2: If you added up every single penny you got from
Speaker 2: all state, what would it add up to. I don't
Speaker 2: care how many checks. I don't care if it was
Speaker 2: one or five. I don't care. If you added up
Speaker 2: all of the money you got from your insurance, what
Speaker 2: would it add up to?
Speaker 21: Seventy five thousand, three eighty three.
Speaker 2: Okay, that's everything, right, That's every penny that you got
Speaker 2: from your insurance, right.
Speaker 13: Right?
Speaker 2: Okay, now of that now, I just want to talk
Speaker 2: in raw numbers. This will not be confusing. Of that
Speaker 2: seventy five thousand, three hundred bucks, roughly, how much have
Speaker 2: you paid out to contractors?
Speaker 5: Well, take the RV out of there, two toms.
Speaker 2: That included your RV. Right, the seventy five, forty ninety six, okay,
Speaker 2: forty four thousand you paid out and that includes paying
Speaker 2: off your RV.
Speaker 21: No, RV was thirty one thousand and one seventy.
Speaker 5: Eight at least forty four thousand dollars.
Speaker 11: Thousand, okay, right?
Speaker 2: That seventy five thousand included the RV. Right, Yes, it did, okay,
Speaker 2: and thirty sounds to me what I'm adding up. It
Speaker 2: sounds to me that's exactly what you should have been
Speaker 2: paid for your RV and the repairs that have been
Speaker 2: done thus far.
Speaker 5: So the only question is.
Speaker 6: Why they asked for a refound of sor that's what
Speaker 6: I want to know, because don't trust what she just said,
Speaker 6: and that's what I want to know.
Speaker 2: So here's what I'm asking, Joan. It's a very simple question.
Speaker 2: That seventy five thousand, three hundred was paid to you,
Speaker 2: You paid off your RV, you paid roughly thirty eight
Speaker 2: to Green Gables plus insulation another fifty seven hundred. That
Speaker 2: all adds up roughly to your seventy five thousand, right
Speaker 2: right now? Are they asking for twenty three thousand from
Speaker 2: the seventy five thousand?
Speaker 19: Correct?
Speaker 21: Why nobody knows, they don't they.
Speaker 2: But you said to me, you said to me before,
Speaker 2: and I listen, you said to me before, and I
Speaker 2: have the recording, and hopefully my audience has not committed
Speaker 2: suicide yet. But I I wanted to ask you. You
Speaker 2: said to me, you said to me that you already
Speaker 2: sent them back twenty three thousand? Did you? I did? Okay? Then,
Speaker 2: by my math, all State is screwing you.
Speaker 14: Correct.
Speaker 2: Hold on, Joan, they underpaid you, They underpaid you. Do
Speaker 2: you have a letter saying why they wanted the twenty
Speaker 2: three thousand back?
Speaker 21: Well, I'm not a letter.
Speaker 2: No, No, do you have an email?
Speaker 4: Get a letter?
Speaker 8: How did you send it back to him? Did you
Speaker 8: just write a check out to State Farm and mail
Speaker 8: it off.
Speaker 5: All State?
Speaker 2: Correct? All State? Hey, Joan, did you get an email
Speaker 2: from them? What did you get demanding the twenty three thousand?
Speaker 8: Hold on, No, we need to get we need not
Speaker 8: all she needs someone to get into it.
Speaker 4: Man.
Speaker 2: No, No, I need I need to take a break.
Speaker 2: I mean, I think I think I got to take
Speaker 2: a break. I'm not sure. I'm so confused now I'm
Speaker 2: not sure what to do. I have some ideas of
Speaker 2: what I'd like to do. But yeah, I mean, anybody
Speaker 2: have any ideas? I think that Mann, I think we
Speaker 2: need to Uh, I'll be back.
Speaker 10: Yeah, I.
Speaker 2: Go with a sure thing, Denver's Best Roofer Excel Roofing
Speaker 2: dot com. You don't pay a cent until you're content.
Speaker 2: Time for an insurance check up free, no obligation. In comparison,
Speaker 2: call Compass Insurance paying too much your coverage at dozens
Speaker 2: of insurance companies find out now three all three seven
Speaker 2: to seven to one.
Speaker 5: Help.
Speaker 2: You'll think you're his only customer when you choose Frank
Speaker 2: durand the real estate Man dot com to list your
Speaker 2: home with Remax Alliance three all three nine two zero
Speaker 2: sixteen twenty two. Hi, Tom Martino, your troubleshooter three oh
Speaker 2: three seven one three talks seven one three eight two
Speaker 2: five five. Rob's got a comment on this issue we're
Speaker 2: going through, which is kind of giving me some headaches. Go,
Speaker 2: but I know why Joan's upset by all math. They
Speaker 2: are underpaying her on the claim for some reason they are.
Speaker 2: But Rob, what is your comment?
Speaker 9: Well, Tom, I think honestly she got scammed. The scammers
Speaker 9: know when payouts go out, they know they'd see the traffic.
Speaker 10: I think the thing.
Speaker 2: I have a feeling, she said, someone is no longer
Speaker 2: with all Stead anymore. And I was going to get
Speaker 2: to that if I had enough, if I had another
Speaker 2: three hours.
Speaker 9: Find out where she sent Where did she send the
Speaker 9: money to?
Speaker 2: Joan? And Mark was asking that too. You're right, Rob
Speaker 2: Mark was asking that, thank you, Hey, Joan. Is it
Speaker 2: possible that you sent that money back but not to
Speaker 2: All State?
Speaker 21: No, I send it back to all State.
Speaker 2: How do you know that for sure? How do you
Speaker 2: know that for sure?
Speaker 21: I just wrote the check, maybe not even a month ago.
Speaker 21: I just wrote the check.
Speaker 2: How did you send the check?
Speaker 21: I just wrote them a personal check and sent How.
Speaker 2: Did you send it by carrier pigeon? Or why? May?
Speaker 4: Did you?
Speaker 2: Did you put it in the mail? How did you
Speaker 2: send the check us? Okay? Okay? And the address was
Speaker 2: did they give you the address to send it to?
Speaker 4: Yes? They did?
Speaker 5: The check cleared?
Speaker 21: Yeah, yes, the check cleared. And nobody knows why the
Speaker 21: check was set back set to them.
Speaker 2: This state farms say the same thing. They don't know why.
Speaker 14: William Harrison is said his big boss.
Speaker 9: Is on his back.
Speaker 13: For that check.
Speaker 2: Here's here's what I need to know, Joan, is State
Speaker 2: Farm wondering why you sent it back.
Speaker 8: All State does know that you sent the check back.
Speaker 8: If you call them, Jesus Christ.
Speaker 2: We just can't get it.
Speaker 3: They know I sent the money cap Okay, okay.
Speaker 10: They know?
Speaker 2: Do they want Do they think it was a mistake.
Speaker 2: Do they acknowledge that you need to get that money back?
Speaker 21: They just said they were going to check into it.
Speaker 2: They didn't know, Okay, Joan, hold On, I'm going to
Speaker 2: give this to hold On. This is this is clearly
Speaker 2: not hold On. This is clearly not working. She's on
Speaker 2: another planet because it takes about six thousand seconds for
Speaker 2: her to respond. So here's what I want. I want
Speaker 2: to give this to deputy to talk to her off
Speaker 2: the air. That's what I want to.
Speaker 7: Just let me ask her one question. When you wrote
Speaker 7: the check, did you write it to that person that
Speaker 7: you have mentioned now or did you actually write it
Speaker 7: to like All State?
Speaker 21: I wrote it to All States.
Speaker 2: Okay, Okay, thank you now, Joan, We really all kidding aside.
Speaker 2: Even though this is a complicated story, we do understand
Speaker 2: what you're saying, and we want to make sure that
Speaker 2: you get paid for the damages. Okay, And I should
Speaker 2: not even get into this right now, but I gotta
Speaker 2: ask you. It's a very simple question. You mentioned there
Speaker 2: were still repairs to do, right, Oh my god? Okay, Joan,
Speaker 2: Are there still more repairs to do?
Speaker 4: Yes?
Speaker 2: Okay? What is State Farm doing about those?
Speaker 21: They haven't touched a rust of the house.
Speaker 2: I know, but Joan, Joan, Yes. Was that seventy five
Speaker 2: thousand supposed to be for the r V and all
Speaker 2: of your repairs? Or were they gonna pay more?
Speaker 4: I guess that we're gonna pay more.
Speaker 2: What is your deductible.
Speaker 21: A thousand?
Speaker 9: I think?
Speaker 2: Okay, we're gonna have Deputy d take this, put Joan
Speaker 2: on hold, and then everyone else put the guns down,
Speaker 2: put the rope away. Please, you don't have to. I'm
Speaker 2: gonna stop right now. I'm gonna I'm putting you out
Speaker 2: of your misery without doing it.
Speaker 7: And tell Dmitri to reach out to Matt too, Yes,
Speaker 7: Matt or Matt Stanford our She doesn't even need to
Speaker 7: hire Matt, but Matt can at least look at our
Speaker 7: what should be covered, and look at the registry of
Speaker 7: what's been paid, what's been sent back. I mean something
Speaker 7: is very odd.
Speaker 5: Yeah, Mark, that's the only way to handle it.
Speaker 2: You're right, Yeah, but I want to meet you at
Speaker 2: least to get the lowdown on this.
Speaker 7: I'll get the summary from her today and then I
Speaker 7: wonder if did she say if she was single, because
Speaker 7: I know Deputy Doc's sale as well house visit.
Speaker 2: You know, Yeah, that would be something, wouldn't it anyway?
Speaker 2: Joan hold on, Uh, we are going to get that information.
Speaker 2: And Rob's the one I already took right the comment. Okay,
Speaker 2: so we have more coming up on the Troubleshooter Show
Speaker 2: right after this. Go with a sure thing Denver's Best
Speaker 2: roofer Excel Roofing dot com. You don't pay a cent
Speaker 2: until you're content. Time for an insurance checkup free, no obligation.
Speaker 2: In comparison, call Compass Insurance paying too much your coverage
Speaker 2: at dozens of insurance companies find out now three O
Speaker 2: three seven to seven to one help. You'll think you're
Speaker 2: his only customer when you choose Frank durand the real
Speaker 2: estate Man dot com to list your home with Remax
Speaker 2: Alliance three three nine two zero sixteen twenty two. Hi
Speaker 2: Tom Martino here three three seven one three talk seven
Speaker 2: one three eight two five five. Wow, that's all I
Speaker 2: can say. Wow. I just hope no one drove off
Speaker 2: the road on any of our calls. But here's the
Speaker 2: deal man, Well, let me take Steve.
Speaker 7: I think I think she actually, I think there's a
Speaker 7: hell of a good chance she got snookered by somebody
Speaker 7: and sent twenty three thousand.
Speaker 9: I know it.
Speaker 2: I think somebody working there, because she kept saying this
Speaker 2: one man isn't with all State anymore. You remember she
Speaker 2: said that.
Speaker 8: Not only that, she said they threatened to throw her
Speaker 8: in jail.
Speaker 2: Yeah, this is weird. Yes, you know what, somebody I'll
Speaker 2: bet you somebody stole that money from her, yep, yep,
Speaker 2: And I'll bet you it with someone who worked there,
Speaker 2: because she said, oh he and the man's no longer.
Speaker 2: The man's no longer with all State.
Speaker 8: He probably never was.
Speaker 2: With All State. Dmitri, keep an eye out for that.
Speaker 2: That could really be. That could be some fraud there. Okay, Steve,
Speaker 2: go ahead, Steve, what's happening?
Speaker 4: You know?
Speaker 2: Real quick?
Speaker 7: D Dmitri, get a copy of the canceled check and
Speaker 7: then reference it to an All State account if you can.
Speaker 2: Yeah, Okay, go ahead. What's going on, sir? What's going on? Steve?
Speaker 13: Hey? I just want to give a plug to a
Speaker 13: Rock with the All American Restoration. Make a long story short.
Speaker 13: Our home burned down fifteen months ago, hired a contractor,
Speaker 13: took about four hundred thousand from us, blah blah blah,
Speaker 13: and walked off the job. Anyway, Rock has come and
Speaker 13: inspected the job and he is willing to help us get.
Speaker 10: Through this mess and rebuild our home.
Speaker 13: And I just want to give a plug to Rock
Speaker 13: at American Resta for stepping in and helping my wife
Speaker 13: and I put her home back together.
Speaker 2: You know what that I'm so sorry that happened to you,
Speaker 2: but I'm glad he's able to help you. May I
Speaker 2: ask how did the fire occur?
Speaker 13: You know, I had a little charging station in my
Speaker 13: garage that I kept on MIC the wall ridgidh H
Speaker 13: batteries charging, and the lithium mion batteries exploded in the
Speaker 13: garage and it was an.
Speaker 2: In front Hold on, are you telling you see? I've
Speaker 2: heard more than once this happening.
Speaker 10: Wow, it was it was.
Speaker 13: An absolute infernal I mean those batteries exploded and by
Speaker 13: the time we realized the home was on fire, it
Speaker 13: was too late. So I mean, I just want to
Speaker 13: say thanks to Rock. Okay, the man has stepped in
Speaker 13: and he's going to help us.
Speaker 2: Well, thank you by the way for letting us know
Speaker 2: that we certainly appreciate you. Thank you, ast and I'm
Speaker 2: sorry it happened. John Fuller Fuller Law wants something real quick.
Speaker 2: Somebody wants to know in criminal law, people do judge shopping?
Speaker 2: Is that done? In civil and personal injury?
Speaker 5: Is what done tom shake?
Speaker 2: Judge shopping? Whatever that means?
Speaker 6: Well, No, it's not really as much of a thing
Speaker 6: in criminal because you don't really get to choose the
Speaker 6: jurisdiction unless you choose where you want to go commit
Speaker 6: the crime. But you know, there's several judges on the
Speaker 6: criminal docket and you randomly get a signed to which
Speaker 6: I'm going to be in.
Speaker 2: So anyway, John Fuller, thank you. Call Fuller dot com
Speaker 2: is the website Call Fuller dot com three oh three
Speaker 2: five nine seven forty five hundred. All right, people, you
Speaker 2: heard a crazy show. You'll hear even more crazy show tomorrow.
Speaker 2: Save all your problems for me. Ye