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<v Speaker 1>It's Maria's MUDs and Stuff.

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<v Speaker 2>What a great idea on iHeartRadio.

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<v Speaker 1>Welcome to Maria's Mutts and Stuff. And with me today

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<v Speaker 1>is Jim Kessler, who is the director of Instructions and

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<v Speaker 1>Training at the Seeing Eye in Marstown, New Jersey. So

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<v Speaker 1>thank you so much, Jim. I know I've been such

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<v Speaker 1>a big fan of the Seeing I for so many years,

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<v Speaker 1>and I'm just so happy that you and I ran

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<v Speaker 1>into each other late last year and now I can

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<v Speaker 1>talk to you about the organization. So thank you.

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<v Speaker 2>Yeah, happy to be here. Thank you so much.

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<v Speaker 1>Yeah, So I and I didn't realize it because I

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<v Speaker 1>feel like I grew up knowing about the Seeing Eye

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<v Speaker 1>and I just I was looking on your website. You've

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<v Speaker 1>been around since nineteen twenty nine. Last year was the

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<v Speaker 1>ninety fifth anniversary. That's incredible.

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<v Speaker 2>Yeah. We were the first school, first school in the world.

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<v Speaker 2>Uh huh, had over eighteen thousand, five hundred partnerships.

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<v Speaker 1>Wow.

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<v Speaker 2>Since we were created in nineteen twenty nine. Approximately, we

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<v Speaker 2>have about fifteen hundred active students. And what I mean

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<v Speaker 2>by active students are individuals who are using names Seeing

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<v Speaker 2>on our dogs currently and we serve We served the

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<v Speaker 2>entire North America, so the United States and Canada. So

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<v Speaker 2>we have students who come and are trained here on

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<v Speaker 2>our property in Morristown, New Jersey.

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<v Speaker 1>Right right, I mean that's incredible. How did it all

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<v Speaker 1>begin way back when in nineteen twenty nine?

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<v Speaker 2>Oh, it started back in nineteen twenty nine with the

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<v Speaker 2>two big names that are familiar with our history and

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<v Speaker 2>are founding are both Morris Frank and Dorothy Harrison Eustace.

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<v Speaker 2>Dorothy was a She was from Philadelphia, Pennsylvania. She was

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<v Speaker 2>very in tune and loved the German shepherd as breed.

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<v Speaker 2>Morris Frank travels to they They, Switzerland and is trained

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<v Speaker 2>with the first seeing eye dog named named Buddy. The

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<v Speaker 2>original name was Kiss, and he decided he didn't want

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<v Speaker 2>to have a dog named Kiss, so he changed dogs Buddy,

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<v Speaker 2>and all his dogs and all his dogs after that

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<v Speaker 2>were named Buddy. Oh wow, okay, yeah. Both Morris Frank

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<v Speaker 2>and Dorothy they you know, what they did pretty much

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<v Speaker 2>started the entire guide dog movement worldwide. And the efforts

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<v Speaker 2>that they put in are what are what are graduates

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<v Speaker 2>are a direct result of what our graduates get today

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<v Speaker 2>by coming to the C and I getting pared getting

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<v Speaker 2>matched to one of our dogs.

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<v Speaker 1>Sure, so okay, So tell me what is a day

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<v Speaker 1>in the life for you Jim Kestler Like, how does

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<v Speaker 1>your day start? What is what does it entail for you?

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<v Speaker 1>With the Seeing Eye dog.

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<v Speaker 2>I started my career here twenty four years ago. I

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<v Speaker 2>started as an as an apprentice, or there's when you

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<v Speaker 2>become and when you become an instructor, you start you

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<v Speaker 2>have a three year apprenticeship that you learn. It's all

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<v Speaker 2>on the job training. Like I came from a completely

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<v Speaker 2>different background. Oh, I used to work in New York City.

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<v Speaker 2>Were used to work in New York City. I had

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<v Speaker 2>no dog training experience, yeah, pet dogs and I was

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<v Speaker 2>growing up. I had no dog training experience. So you

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<v Speaker 2>learn everything here on the job, everything about dogs, training,

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<v Speaker 2>working with students. So, and my job now as director

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<v Speaker 2>of the department is you know, we have twenty five instructors.

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<v Speaker 1>Wow.

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<v Speaker 2>That and we have five teams, five teams of five instructors.

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<v Speaker 2>And these instructors are all at different stages. So it

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<v Speaker 2>takes four months to train one of our dogs to

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<v Speaker 2>become a guide being matched with somebody, so in they're

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<v Speaker 2>reaching different stages of the train. They're in the first

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<v Speaker 2>month of training, second month, third month, and fourth month

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<v Speaker 2>of training. And people are surprised when I say, okay,

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<v Speaker 2>it takes People ask, oh, I want to take the

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<v Speaker 2>train of dog a year, and I said, oh, it

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<v Speaker 2>takes four months, and people are people are surprised at

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<v Speaker 2>that that it takes such a short period of time

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<v Speaker 2>because you know, these dogs have a very difficult job.

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<v Speaker 1>Sure, that's a big job, big responsibility.

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<v Speaker 2>Yeah, I think I think I think collectively, uh, if

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<v Speaker 2>you take all the jobs a dog can have, I

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<v Speaker 2>think this is the most difficult job the doll can have,

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<v Speaker 2>just be responsibility. Sure, and the pressure that these dogs,

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<v Speaker 2>of course feel.

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<v Speaker 1>Sure I get that.

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<v Speaker 2>So yeah, so and I kind of not a kind

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<v Speaker 2>of I did. I got off the question that you

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<v Speaker 2>initially asked.

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<v Speaker 1>Oh no, it's okay. Yeah, yeah, no, this is great.

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<v Speaker 1>This is great because you're really giving us a slice

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<v Speaker 1>into the life of what goes on for you as

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<v Speaker 1>a trainer, but also what goes into making a dog

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<v Speaker 1>into a seeing eye dog, which you know is a

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<v Speaker 1>big responsibility for the dog because basically it's guiding and

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<v Speaker 1>safe being someone's life. You know, there's a lot of

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<v Speaker 1>decisions that that dog has to make so I get it.

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<v Speaker 2>Yeah, yeah, and you know we have you know, as

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<v Speaker 2>an organization, our success rate is close it's in sixty percent.

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<v Speaker 2>So it's and that's uh, that's that's good for uh standard,

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<v Speaker 2>you know, industry wide. Sure, you know, not every dog

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<v Speaker 2>can not every dog is cut out to do this.

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<v Speaker 1>The sixty Yeah, okay.

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<v Speaker 2>We breed all our own dogs here. We have you know,

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<v Speaker 2>we have a breeding facility and we have a we

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<v Speaker 2>have a you know, veterinary staff. We have full time

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<v Speaker 2>geneticists on staff.

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<v Speaker 1>Oh wow, Okay.

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<v Speaker 2>People ask, you know, yeah, people ask why do you

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<v Speaker 2>why do you breathe your own dogs? And it's it's

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<v Speaker 2>for we have we're able to control, We're able to

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<v Speaker 2>control comperment. Yeah, so it's it's a you know, before

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<v Speaker 2>I got into this line of work, Marie, I was

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<v Speaker 2>you know, I didn't I had no idea what was

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<v Speaker 2>involved in it. You know, there's a there's a lot

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<v Speaker 2>that goes into it. I mean, so you have you

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<v Speaker 2>have a dog, a dog is trained to be a

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<v Speaker 2>guide and somebody who someone who's blind, and there's certain

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<v Speaker 2>things you have to think about, Yeah, think about when

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<v Speaker 2>you're going into matching person. Okay, and the two things

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<v Speaker 2>that are really most important to us or pace and pull.

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<v Speaker 2>Me mean, how fast does the individual want to walk

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<v Speaker 2>and how much pole do they want to feel on

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<v Speaker 2>hardess harness. So, and what I mean by the harness

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<v Speaker 2>is it's what dogs wear and it's the information. It's

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<v Speaker 2>communication device between dog and handler. Correct, get to feel

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<v Speaker 2>lateral moves, left, lateral moves to the right, speed up,

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<v Speaker 2>slow down, they're able to feel that. So in our

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<v Speaker 2>line of work, pace and pull are two most important things.

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<v Speaker 2>And then you look at the lifestyle of the individual

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<v Speaker 2>and what they do on a daily basis, and you

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<v Speaker 2>make a match based on this these certain characteristics of

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<v Speaker 2>dog in person to get the best match that you

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<v Speaker 2>can correct every time. Now, we're not you know, we

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<v Speaker 2>make mistakes, but you know that's the it happens.

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<v Speaker 1>It happens, of course, but that's that's human nature and

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<v Speaker 1>that's just life. I mean, yeah, yeah, it can't be

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<v Speaker 1>one accurate all the time because you're not you're not

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<v Speaker 1>a fortune teller, you know, who's to know?

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<v Speaker 2>No, not exactly exactly. Yeah, So its how the process works.

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<v Speaker 2>And I'll just go to a little more detail about

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<v Speaker 2>So we every every month of the Seeing Eye. We

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<v Speaker 2>have what we call a class and what and what

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<v Speaker 2>that basically means is we have students from all over

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<v Speaker 2>North America come to the Seeing Eye to be trained

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<v Speaker 2>with a Seeing Eye dog. So these students can either

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<v Speaker 2>be individuals who've had dogs before they're coming back to

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<v Speaker 2>get a successor dogs. So there are returning students. Then

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<v Speaker 2>we have students that have never had a dog before.

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<v Speaker 2>So they come here campus and if they're returning students,

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<v Speaker 2>they spend eighteen days. If they're a new student, they

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<v Speaker 2>spend twenty five days. So and they're trained, so they

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<v Speaker 2>live here on campus, they have their own room. We

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<v Speaker 2>are able to really start the foundation build the relationship

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<v Speaker 2>between the dog and the person. It's you know, is

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<v Speaker 2>everything perfect after a month, No, but you you've laid

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<v Speaker 2>the groundwork. So they come here to campus and they

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<v Speaker 2>spend this time here and really it's it's a busy

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<v Speaker 2>day for them. They're up at five thirty in the

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<v Speaker 2>morning and they're you know, taking care of the dog,

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<v Speaker 2>taking the dog out, feeding the dog. They have trips

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<v Speaker 2>that they have to do with their instructor in the morning,

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<v Speaker 2>a trip in the afternoon, and throughout the entire process

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<v Speaker 2>they're learning things that are pertinent to guide you know,

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<v Speaker 2>guide dog mobility. Sure, and it's a it's a great

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<v Speaker 2>thing to watch. I've been doing this for twenty four

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<v Speaker 2>years and it never gets never gets tiring to me.

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<v Speaker 2>To you know, see students who you know, they come

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<v Speaker 2>in on the first day, they're just meeting their dog,

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<v Speaker 2>and then they leave after eighteen or twenty five days,

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<v Speaker 2>and you see the relationship that's built between the dog

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<v Speaker 2>and the person, right, and it's just it's great. I'm

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<v Speaker 2>sure it's great to watch.

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<v Speaker 1>It has to be heartwarming for you too, because you're

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<v Speaker 1>part of that process.

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<v Speaker 2>Oh no, agreed, Yeah, yeah, it's great.

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<v Speaker 1>I'm sure. I know from you know, talking to organizations

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<v Speaker 1>that supply service dogs to veterans with PTSD, and I

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<v Speaker 1>feel it's it's probably the same exact thing for someone

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<v Speaker 1>who doesn't have their sight that these dogs give them

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<v Speaker 1>their life and give you know, the dog gives its life,

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<v Speaker 1>but it makes people who do things that they would

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<v Speaker 1>be limited to do, and so they get to live

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<v Speaker 1>their life every day because of the dog, which is

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<v Speaker 1>like phenomenal.

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<v Speaker 2>Yea, yeah, I mean I trained a gentleman and he

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<v Speaker 2>and I've known them. I known for a long time,

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<v Speaker 2>and he said to me, wasn't for my seeing eye dog,

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<v Speaker 2>I would not have I would not be the person

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<v Speaker 2>I am today. Sure, and it's it's great.

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<v Speaker 1>Yeah, and that must you know, it gives me a

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<v Speaker 1>chill to hear it. Just but I can imagine how

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<v Speaker 1>it must make you feel being so involved in that

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<v Speaker 1>whole process. It's amazing. Yeah, yeah, it's amazing.

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<v Speaker 2>It's great.

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<v Speaker 1>Yeah. So for someone who's listening and you know, thinking

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<v Speaker 1>about needing a seeing eye dog, how would how would

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<v Speaker 1>the process how would they start the process with the

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<v Speaker 1>seeing eye.

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<v Speaker 2>Yeah, so they would have to they fill out an

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<v Speaker 2>application to you know, to apply, and there's you know,

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<v Speaker 2>the application, and there's certain requirements that we require along

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<v Speaker 2>with the application, and you know, one thing that's required

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<v Speaker 2>is each of our each of our students have to

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<v Speaker 2>have orientation of mobility. And what orientation mobility is is

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<v Speaker 2>it's using a way using a king. So I mean

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<v Speaker 2>you can either you can either use a dog or

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<v Speaker 2>you can use a kne and there's differences between both,

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<v Speaker 2>but you have to have those orientational mobility skills because

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<v Speaker 2>they're applicable to your when you when you're using a

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<v Speaker 2>same eye dog. So you fill out, you fill out

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<v Speaker 2>the application and you know, just say, you fill out

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<v Speaker 2>the application and you get accepted. Part of the process

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<v Speaker 2>is we have an instructor come to their home environment

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<v Speaker 2>and they do it in person interview. So you may ask, okay,

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<v Speaker 2>what do you do with the in person interview? So

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<v Speaker 2>as an instructor, it gives us the opportunity to see

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<v Speaker 2>where the individual lives, what their lifestyle is like. But

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<v Speaker 2>even more importantly, it gives us an opportunity to do

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<v Speaker 2>a Juno walk. The instructor pretends to be a dog,

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<v Speaker 2>meaning they take a harness and they walk with the

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<v Speaker 2>individual to get one how much pole they want to

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<v Speaker 2>feel in the harness? And two what speed they want

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<v Speaker 2>to walk? Like I mentioned earlier, pay and pull the

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<v Speaker 2>important criteria. Yeah, because the last thing we want to

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<v Speaker 2>do is an organization, is give the dog that's too

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<v Speaker 2>fast or slow or shows too little or pulls too much.

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<v Speaker 2>Of course, so we do general walk and that also

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<v Speaker 2>gives us the opportunity to see how the individual you know,

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<v Speaker 2>follows a lot like how do they follow lateral moves?

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<v Speaker 2>Do they follow lateral moves? The lateral moves, the left

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<v Speaker 2>lateral moves to light, how do they do how they

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<v Speaker 2>do when they're following the harness. So it's important criteria

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<v Speaker 2>that we as an instructor gauge from this junal walk.

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<v Speaker 2>So we go and we assess them in their home environment.

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<v Speaker 2>Stay okay, We get all the information we need from it,

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<v Speaker 2>and then when they're accepted into when they get accepted,

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<v Speaker 2>that's when the process begins when we start looking for

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<v Speaker 2>a match for them. So each month, like I said,

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<v Speaker 2>a group of students from North America come to campus,

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<v Speaker 2>comes to Morristown, New Jersey, and they're trained with their dog,

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<v Speaker 2>and we have we have a class every month of

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<v Speaker 2>the year. So January through December we have a class

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<v Speaker 2>on campus. And then another thing I failed to mention

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<v Speaker 2>is that you know we are we're a nonprofit organization. Yeah,

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<v Speaker 2>we we don't rely on any funding from you know,

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<v Speaker 2>the government, nor do we've any funding from the state.

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<v Speaker 1>It's all it's all donations funding.

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<v Speaker 2>It's all donations. And the cost of a cost of

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<v Speaker 2>a Seeing Eye dog is approximately from costs to create

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<v Speaker 2>each partnership is seventy five thousand dollars.

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<v Speaker 1>Yeah, yeah, I figured that. Yeah, that's that's that's a lot.

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<v Speaker 2>Yeah, there's a lot of money. Yeah. And since nineteen

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<v Speaker 2>thirty three and we haven't changed this. The cost the

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<v Speaker 2>cost for a cost for one of our students is

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<v Speaker 2>one hundred and fifty dollars for the first time and

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<v Speaker 2>fifty dollars for you turning student. Amazing, and since and

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<v Speaker 2>since nineteen forty one, we charge one dollar for veterans. Wow,

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<v Speaker 2>and that hasn't changed. That hasn't changed.

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<v Speaker 1>Since nineteen forty one. That's a long time. Yeah, that's

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<v Speaker 1>a long time.

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<v Speaker 2>Yeah. Wow. Yeah, it's the symbol for us. It's it's

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<v Speaker 2>they they have they have some ownership in this. They

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<v Speaker 2>they you know, they you know, paid this fee and

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<v Speaker 2>it's its ownership then. And that's one thing too about

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<v Speaker 2>the Seeing Eye is when our graduates graduate and leave

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<v Speaker 2>our students, they have full ownership of the dog, right,

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<v Speaker 2>So it's their dog. So we as an organization, you know,

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<v Speaker 2>that's we don't we don't retain ownership of the dog

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<v Speaker 2>once you'll graduate that you still all the requirements, right,

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<v Speaker 2>they have full ownership of the dog. And I failed

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<v Speaker 2>to mention too pres the dogs, the breeds that we

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<v Speaker 2>use are Labradors, Golden Retriever and German shepherds, and we

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<v Speaker 2>cross a lab in Golden to get a cross breed, right,

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<v Speaker 2>But those are those are the three predomintered breeds that

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<v Speaker 2>we use.

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<v Speaker 1>I was gonna say, is there a reason, but it's

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<v Speaker 1>it just seems like those are the working dogs that

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<v Speaker 1>seem that that can handle it, right.

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<v Speaker 2>And somebody asked me, like somebody asked me, is like,

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<v Speaker 2>why don't you use a husky? You know, you know,

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<v Speaker 2>it's it's the three breeds that we use, the lab

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<v Speaker 2>Golden and the shepherds. They they're the breeds that are

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<v Speaker 2>you know, we feel, you know, that's best success.

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<v Speaker 1>Yeah, and that's what you would go by. Yeah, I

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<v Speaker 1>mean why would you. It's like if you have a

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<v Speaker 1>product that works, right, if you were a manufacturer of

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<v Speaker 1>a product, why would you change up your product if

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<v Speaker 1>it works well and it works for people, right, So

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<v Speaker 1>you know it makes sense. No, it makes sense. And

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<v Speaker 1>I know that, you know, I mean, I do know

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<v Speaker 1>this obviously. And I saw it also on your website

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<v Speaker 1>that people can volunteer to raise the puppies. Is that correct?

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<v Speaker 2>Yeah? Yeah, you're onred correct, and the puppy raisers are

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<v Speaker 2>They're a huge, huge part of our mission at the

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<v Speaker 2>Seeing Eye. So approximately five hundred puppies are born each

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<v Speaker 2>year at the Seeing Eye. And what happens is that

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<v Speaker 2>these puppies are born and you know, eight weeks of age,

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<v Speaker 2>these volunt these families, these puppy raising families volunteer their

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<v Speaker 2>services and their time, energy love to raise these puppies

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<v Speaker 2>and they get them. They get the dogs about eight

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<v Speaker 2>weeks of age and then they come back to the

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<v Speaker 2>Seeing Eye and they're approximately say thirteen fourteen. These puppy

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<v Speaker 2>is they put all the hard work in their house,

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<v Speaker 2>breaking the dogs, the teaching the dog basic deedas and

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<v Speaker 2>they're also they're also getting these dogs out into socializing them,

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<v Speaker 2>getting them out into the real world to see how

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<v Speaker 2>they react to certain things. And what happens is in

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<v Speaker 2>different geographic area and geographic areas there is a club.

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<v Speaker 2>So you belong to a club of puppy raisers. Guys

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<v Speaker 2>meet weekly or you know every other week. And then

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<v Speaker 2>they do outings where they go to see they go

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<v Speaker 2>to New York City. And this is all important information

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<v Speaker 2>for us because these families will fill out a report

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<v Speaker 2>for their puppies saying and as when they come back

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<v Speaker 2>to going to instruction. In the training instructors look at

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<v Speaker 2>these reports and they get notes from these families showing

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<v Speaker 2>certain things that the dog reacted to and just important,

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<v Speaker 2>very important information for us when we go into the

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<v Speaker 2>training of the dogs. And I used to say, if

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<v Speaker 2>it wasn't for the puppy raisers, our ability to carry

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<v Speaker 2>our mission would be very difficult. It would pretty much

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<v Speaker 2>be impossible because the families the selfless dedication to the

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<v Speaker 2>organization by raising these puppies, right, and then at you know,

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<v Speaker 2>thirteen fourteen months, we're saying, okay, thanks, we're going to

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<v Speaker 2>take the dog back. But what a lot of these

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<v Speaker 2>families do is they repeat razors. So they raise a

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<v Speaker 2>dog and then the raise.

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<v Speaker 1>Another one one. Yeah, now, that's amazing, you need them.

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<v Speaker 1>That's that's the whole start. So of course that makes sense.

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<v Speaker 1>And I'm sorry because I'm not sure I heard it

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<v Speaker 1>on my end, right, maybe not on yours. But when

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<v Speaker 1>you said that they go from eight weeks and then

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<v Speaker 1>they bring them back to you, what was the time

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<v Speaker 1>period on that, because on my end to cut out.

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<v Speaker 2>Oh, it was approximately thirteen to fourteen months of age.

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<v Speaker 1>They come out Oh okay, wow, so they have Yeah,

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<v Speaker 1>so they have that puppy for like almost a year.

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<v Speaker 1>There's a lot of stuff they could do. Yeah, that's

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<v Speaker 1>pretty incredible.

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<v Speaker 2>Yeah, our family, my family, we've raised a puppy and

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<v Speaker 2>it was it was a great experience for my kids.

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<v Speaker 2>I'm sure still you know, they still talk about it. Yeah,

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<v Speaker 2>and you know, you're doing something, you're doing something for

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<v Speaker 2>the greater good by of course you raising this dog

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<v Speaker 2>that in turn will eventually become a same I dog, right,

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<v Speaker 2>And I.

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<v Speaker 1>Would think that knowing that you're doing such a good

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<v Speaker 1>deed is bigger than oh no, I'm sad because we

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<v Speaker 1>have to give the dog back, right, But the bigger

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<v Speaker 1>the bigger picture.

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<v Speaker 2>Yeah, you know, but you're right, you're right. I mean

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<v Speaker 2>there's still a lot of you know. What happens is

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<v Speaker 2>so the the dog comes back and goes through it's

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<v Speaker 2>four month of train four months of training, and then

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<v Speaker 2>at the end of like probably about close to the

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<v Speaker 2>end of the end of the fourth month, if the

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<v Speaker 2>dog made it, If the dog made it, and it's

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<v Speaker 2>going to be matched or yeah, it's going to be

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<v Speaker 2>potentially matched. The family comes in. The family comes and

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<v Speaker 2>observes the dog working with the instructors. They get they

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<v Speaker 2>get the Yeah, they get the the end result, which

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<v Speaker 2>is great, and there's oh yeah, there's tears chick of.

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<v Speaker 1>Course, but of course because they're but they're part of

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<v Speaker 1>the process. It's like they get they get to see

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<v Speaker 1>the child graduate, which is pretty cool.

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<v Speaker 2>Oh yeah, yeah, and then you know, and the puppy

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<v Speaker 2>raisers is there's there's there's a shortage and it's it's

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<v Speaker 2>worldwide shortage of puppy raisers. And it seemed ever since COVID,

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<v Speaker 2>ever since COVID, really okay, decline and puppy raisers, and

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<v Speaker 2>it's huge. It's it's a huge undertaking for some family,

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<v Speaker 2>right right. The reward of course, of course.

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<v Speaker 1>Well, I think for anyone who's listening and is in

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<v Speaker 1>the area, they can go to seeingi dot org and

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<v Speaker 1>it's right there on your website if they'd like to

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<v Speaker 1>be a puppy raiser. So I think, uh, because I

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<v Speaker 1>know people who are listening right now, I know that

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<v Speaker 1>they love dogs and puppies and doing good for the world.

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<v Speaker 1>So that would be really cool if we got you

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<v Speaker 1>some more razors. So SEEINGI dot org. So I I

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<v Speaker 1>have to talk to you about this because I know

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<v Speaker 1>it bothers me whenever I see someone with it, and

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<v Speaker 1>I'm sure it makes you crazier. You know that anyone,

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<v Speaker 1>right can go online and pay like whatever money it

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00:20:44.640 --> 00:20:47.480
<v Speaker 1>is to get a vest for their dog. So this

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00:20:47.559 --> 00:20:50.200
<v Speaker 1>way they can say, oh, this is my therapy dog,

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<v Speaker 1>so they can take a dog on a plane or

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<v Speaker 1>a restaurant. And that must make you as angry as

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<v Speaker 1>it makes me. Correct.

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<v Speaker 2>Yeah, yes, it's so wrong.

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<v Speaker 1>It's yeah, no, it's just so wrong. Yeah, I know,

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<v Speaker 1>I know.

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<v Speaker 2>You know, our graduates, they you know, they have to

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<v Speaker 2>you know, certain things. It's you know, to go on

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00:21:07.799 --> 00:21:11.319
<v Speaker 2>a plane, they have to fill out of course paperworkane, right,

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00:21:11.480 --> 00:21:13.920
<v Speaker 2>and why you know, like why why why should they

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00:21:13.920 --> 00:21:15.400
<v Speaker 2>have to fill out the paperwork?

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<v Speaker 1>Right?

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00:21:15.720 --> 00:21:18.480
<v Speaker 2>You know, for the Department of transmiss they fill out

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00:21:18.480 --> 00:21:21.079
<v Speaker 2>a form. And you talk about like even like getting

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00:21:21.079 --> 00:21:25.720
<v Speaker 2>into like the ride share like lift and Uber, the denials,

397
00:21:25.759 --> 00:21:29.279
<v Speaker 2>Like what happens. What's happening is, you know, they'll they'll

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00:21:29.279 --> 00:21:32.279
<v Speaker 2>pull up, they'll see somebody has a seeing eye dog

399
00:21:32.359 --> 00:21:34.480
<v Speaker 2>and they just they just pull away and they deny

400
00:21:34.519 --> 00:21:37.599
<v Speaker 2>them because it's having a dog, and it's it's a

401
00:21:38.000 --> 00:21:41.480
<v Speaker 2>very terrible, big point of frustration, big point of frustration,

402
00:21:41.599 --> 00:21:45.160
<v Speaker 2>and it's it's so unfortunate that it's happening. But we're

403
00:21:45.160 --> 00:21:47.640
<v Speaker 2>making inroads, Like we have a department here, we're trying

404
00:21:47.640 --> 00:21:50.640
<v Speaker 2>to make inroads in that to see, you know, we

405
00:21:50.720 --> 00:21:52.680
<v Speaker 2>can fix that problem. Yeah.

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00:21:52.720 --> 00:21:55.440
<v Speaker 1>There, I hope so, because it's very frustrating for me,

407
00:21:55.559 --> 00:21:58.079
<v Speaker 1>especially when you hear, you know, you hear it on

408
00:21:58.240 --> 00:22:01.599
<v Speaker 1>like news or something that they're or whatever service animal

409
00:22:01.599 --> 00:22:03.720
<v Speaker 1>on an airplane bit someone and it's like right there,

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<v Speaker 1>the first thing that goes off in my head is like, yeah,

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<v Speaker 1>because it wasn't a service dog, you know.

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<v Speaker 2>Yeah, exactly.

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00:22:08.759 --> 00:22:10.039
<v Speaker 1>Yeah, So well.

414
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<v Speaker 2>To make it difficult for people, it makes it difficult

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00:22:12.519 --> 00:22:15.079
<v Speaker 2>for people like our graduates who have legitimate.

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00:22:14.720 --> 00:22:19.799
<v Speaker 1>Exactly know, for the people who really need the dog. Yes, yes,

417
00:22:20.960 --> 00:22:23.079
<v Speaker 1>but I'm glad that you're making inroads on that because

418
00:22:23.079 --> 00:22:25.559
<v Speaker 1>that's good because sometimes people can be very selfish and

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<v Speaker 1>self centered, and I'm glad you're you're making inroads on them.

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00:22:29.160 --> 00:22:32.319
<v Speaker 1>That's good. That's a very good thing. So, Jim, this

421
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<v Speaker 1>is really so fascinating and so wonderful for all the

422
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<v Speaker 1>things that you do, and and like you said, you

423
00:22:38.440 --> 00:22:43.279
<v Speaker 1>guys you survive on donations. So for anyone who's listening, right,

424
00:22:43.359 --> 00:22:47.920
<v Speaker 1>No donation is ever too small or too large. Correct. Yeah,

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<v Speaker 1>So I mean go to SEEINGIY dot org. I love

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00:22:51.359 --> 00:22:53.640
<v Speaker 1>the fact that on your website it says if you can,

427
00:22:54.319 --> 00:22:57.160
<v Speaker 1>you can plan an event that will benefit Seeing I,

428
00:22:57.400 --> 00:23:00.400
<v Speaker 1>which is great too, like a fundraiser and your school

429
00:23:00.519 --> 00:23:04.039
<v Speaker 1>or you know, in your town. So, uh, I just

430
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<v Speaker 1>I'm fascinated by everything. I love that you know you

431
00:23:07.319 --> 00:23:09.599
<v Speaker 1>had the time because I know how your schedule is

432
00:23:09.640 --> 00:23:11.960
<v Speaker 1>and you know you're raising you're raising these dogs and

433
00:23:12.000 --> 00:23:14.960
<v Speaker 1>training them and it's it's just incredible. Thank you for

434
00:23:15.000 --> 00:23:17.000
<v Speaker 1>taking the time out to talk about the Seeing.

435
00:23:16.720 --> 00:23:20.759
<v Speaker 2>Eye My pleasure. It's always something easy to talk about. Uh,

436
00:23:20.920 --> 00:23:22.960
<v Speaker 2>you know, something that you know I've been doing for

437
00:23:22.960 --> 00:23:25.759
<v Speaker 2>so long, and it's I find it easy to talk about,

438
00:23:25.839 --> 00:23:28.759
<v Speaker 2>and it's I'm very fortunate to work at this organization

439
00:23:29.960 --> 00:23:32.960
<v Speaker 2>and you know, just a leader with a couple just

440
00:23:33.039 --> 00:23:35.720
<v Speaker 2>couple of things. So you know, Seeing Eye is like

441
00:23:35.799 --> 00:23:38.640
<v Speaker 2>we're a trademark. Like not every dog out there is

442
00:23:38.680 --> 00:23:41.079
<v Speaker 2>a Seeing Eye dog. Although people in the public they

443
00:23:41.119 --> 00:23:43.079
<v Speaker 2>see a guide dog and they're like, oh, that's the

444
00:23:43.079 --> 00:23:45.519
<v Speaker 2>Seeing I dog. It's right, it's not. It's similar to

445
00:23:45.599 --> 00:23:47.559
<v Speaker 2>like when people say, oh, go make a xerox or

446
00:23:47.599 --> 00:23:48.599
<v Speaker 2>give me are exactly.

447
00:23:48.640 --> 00:23:50.880
<v Speaker 1>I was just going to say that about Kleenex. That's

448
00:23:50.880 --> 00:23:53.519
<v Speaker 1>so funny and it's a tissue, but yeah, you're right,

449
00:23:53.599 --> 00:23:54.599
<v Speaker 1>that's branding, right.

450
00:23:56.200 --> 00:23:58.920
<v Speaker 2>Yeah. And these these are the only the only dogs

451
00:23:58.920 --> 00:24:02.480
<v Speaker 2>from our program can be holed scene our dog right.

452
00:24:02.880 --> 00:24:05.880
<v Speaker 2>So and also, and for the people who are listening,

453
00:24:05.960 --> 00:24:08.119
<v Speaker 2>I say, you know, if you're if you ever encounter

454
00:24:08.480 --> 00:24:11.359
<v Speaker 2>one of our graduates or anybody working with a guide dog,

455
00:24:11.720 --> 00:24:14.200
<v Speaker 2>you know, please don't go up and distract the dog.

456
00:24:14.279 --> 00:24:15.359
<v Speaker 1>Oh my goodness, that's right.

457
00:24:15.400 --> 00:24:18.319
<v Speaker 2>These dogs, these dogs are have a tough job and

458
00:24:18.359 --> 00:24:20.400
<v Speaker 2>they need to stay focused on. Of course, I know

459
00:24:20.519 --> 00:24:23.160
<v Speaker 2>it's easy to all these dogs are so cute you

460
00:24:23.160 --> 00:24:24.160
<v Speaker 2>want to go pet unders.

461
00:24:24.400 --> 00:24:25.319
<v Speaker 1>Yeah, but they're working.

462
00:24:25.799 --> 00:24:28.039
<v Speaker 2>It's you know, it's just yeah, they're working dogs.

463
00:24:28.079 --> 00:24:28.559
<v Speaker 1>They're working.

464
00:24:28.640 --> 00:24:28.839
<v Speaker 2>Yeah.

465
00:24:28.920 --> 00:24:30.960
<v Speaker 1>I'm glad you brought that up because I completely forgot

466
00:24:31.000 --> 00:24:32.880
<v Speaker 1>about that. But you're absolutely right. That's such a good

467
00:24:32.920 --> 00:24:35.039
<v Speaker 1>point because it would be the same as if you're

468
00:24:35.079 --> 00:24:38.240
<v Speaker 1>you see a construction guy raising a forklift, you wouldn't

469
00:24:38.240 --> 00:24:39.759
<v Speaker 1>go over to him and say, hey, can I talk

470
00:24:39.759 --> 00:24:42.839
<v Speaker 1>to you a second? Because he's working. These dogs are working,

471
00:24:42.880 --> 00:24:44.559
<v Speaker 1>they're not there for you to pet. Go to a

472
00:24:44.640 --> 00:24:48.240
<v Speaker 1>shelter and pet those dogs. Yeah, you're one thousand percent

473
00:24:48.240 --> 00:24:49.880
<v Speaker 1>on that one. I'm glad you brought that up. That's

474
00:24:49.920 --> 00:24:52.799
<v Speaker 1>a really really good point. Well, Jim Cassler, thank you

475
00:24:52.839 --> 00:24:56.359
<v Speaker 1>so much. I hope you continue to keep working all right.

476
00:24:56.400 --> 00:24:58.400
<v Speaker 1>I don't think you have any plans to retire, right

477
00:24:58.440 --> 00:25:00.319
<v Speaker 1>because you love what you do and that they always

478
00:25:00.319 --> 00:25:01.839
<v Speaker 1>say to do that, right, love what you do and

479
00:25:01.839 --> 00:25:03.480
<v Speaker 1>do what you love. And it sounds like that's what

480
00:25:03.559 --> 00:25:07.000
<v Speaker 1>your your career has been, which is very very cool.

481
00:25:07.400 --> 00:25:09.559
<v Speaker 1>Uh And and I thank you so For those who

482
00:25:09.640 --> 00:25:12.720
<v Speaker 1>want to help out a donation, learn more, just go

483
00:25:12.839 --> 00:25:16.279
<v Speaker 1>to SEEINGI dot org. Jim, thank you so much

484
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<v Speaker 2>My pleasure, Thank you so much,
