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<v Speaker 1>Y'all ripped up.

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<v Speaker 2>New need that so you don't have.

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<v Speaker 3>Come running.

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<v Speaker 4>Just as fast as we can, Shooter's gonna help come.

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<v Speaker 5>Man Dix is the Troubleshooter Show. No, Tom Martino.

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<v Speaker 2>Martino here, welcome to the show. Three oh three seven

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<v Speaker 2>one three talk three oh three seven one three eight

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<v Speaker 2>two five five. And as you see, if you're streaming anywhere,

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<v Speaker 2>you'll see our number, and that's three oh three Martino

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<v Speaker 2>as well, you can call twenty four seven three oh

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<v Speaker 2>three six two seven eight four sixty six. Welcome to

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<v Speaker 2>the show. Uh, we're here to help you solve problems.

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<v Speaker 2>Answer a question taken, ladies, as you'll as I said again,

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<v Speaker 2>see we have the studio up and running, and I

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<v Speaker 2>got some ugly dudes sitting there waiting to chime in.

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<v Speaker 2>And uh, I say that with the utmost love. I

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<v Speaker 2>think what I see. There is a deputy doc who

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<v Speaker 2>is a tall drink of water there, and we have

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<v Speaker 2>Major Mark Major, and then who the heck is the

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<v Speaker 2>other guy? The good looking one? Who is that? I

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<v Speaker 2>mean that's me man, No, no, the good looking one.

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<v Speaker 2>So good to see you, Tom, Welcome to the show.

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<v Speaker 2>And seriously we here, Yes, K and H Holmesluss. Yes,

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<v Speaker 2>of course. Now K and H has been with me,

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<v Speaker 2>probably the longest client I have, next to Excel Roofing,

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<v Speaker 2>Excel and K and H. Let's see, when I started

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<v Speaker 2>the referral list, and there was another company at the

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<v Speaker 2>time called Equity Relief dot com. They were a mortgage company.

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<v Speaker 2>That was many, many years ago. Let's see. I'm trying

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<v Speaker 2>to think of the charter members. Mark, of course, now

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<v Speaker 2>you and sus uh the computers. Were you a charter

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<v Speaker 2>member though?

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<v Speaker 6>When I remember Dave Rumbold set up your original on

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<v Speaker 6>our servers.

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<v Speaker 2>Wow, holy crap. Yeah, you world the referral list. You know,

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<v Speaker 2>the referral list was on your servers first. There's before

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<v Speaker 2>Amazon sold serving space and.

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<v Speaker 6>All of that, right, God, Yeah, yep. It was on

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<v Speaker 6>one of our co locates. Absolutely, it was actually sitting.

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<v Speaker 6>It was sitting somebody.

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<v Speaker 2>Yeah, this might be my problem, and maybe it is.

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<v Speaker 2>I'm sure it is. Go ahead, sir, I'm going to

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<v Speaker 2>talk to Shannon. Shannon, I'm getting an echo from Mark,

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<v Speaker 2>and is that my fault? It might be, I think

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<v Speaker 2>tell me that you've done nothing different and I'll just

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<v Speaker 2>assume that. Tell me, what do you think? Talk again? Mark,

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<v Speaker 2>I'm getting an echo, echo echo. He's saying short in

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<v Speaker 2>an echo. For absolutely sure, everything he says is twice

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<v Speaker 2>in my ear. But I don't know if people on

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<v Speaker 2>the arrogating that. Let's go to Sherry on the phone,

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<v Speaker 2>and Sherry, what's happening?

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<v Speaker 7>Hi, Tom, Hi Morons. I have a two thousand and

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<v Speaker 7>nine Mini Cooper. It's a five speed manual and it

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<v Speaker 7>started when it is less than thirty degrees, so when

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<v Speaker 7>it's colder.

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<v Speaker 2>Out now listen, hold on, hold on one second, Hold

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<v Speaker 2>on one second, Shannon, I know what's going on. Okay, bro,

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<v Speaker 2>I know what's going on. You got to trust me

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<v Speaker 2>on this. Somebody has when we're offline that much. I'm

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<v Speaker 2>hearing them both offline and on the air. That's the problem.

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<v Speaker 2>I swear to you that I'm hearing background chatter when

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<v Speaker 2>he's talking. I can hear people talking behind Sharon the caller. Now, now,

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<v Speaker 2>I've done nothing different, but somehow there's a mic open

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<v Speaker 2>or a line open that usually isn't open, and I'm

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<v Speaker 2>hearing background audio. So like I'm even hearing Kachina or

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<v Speaker 2>I did so anyway, keep going, or I'm hearing the

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<v Speaker 2>control room maybe and I'm hearing the monitor, so sharing

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<v Speaker 2>this two thousand and nine Mini Cooper. How long have

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<v Speaker 2>you owned it? So Sherriot's nine, And oh you had

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<v Speaker 2>it from new?

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<v Speaker 7>Yes, yes, I always buy new. And its three thousand

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<v Speaker 7>miles on it, so not a ton.

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<v Speaker 3>But when it gets.

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<v Speaker 7>Colled out, I go out. It starts fine, but the

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<v Speaker 7>stick shift it's frozen. It won't move into any of

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<v Speaker 7>the gears. And then I have to sit there for

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<v Speaker 7>about ten minutes and.

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<v Speaker 2>Tell us, okay, when does that happen?

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<v Speaker 7>When it's I would say colder than about thirty.

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<v Speaker 2>Degrees and it doesn't move.

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<v Speaker 8>After that, the stick shift won't move, and I once

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<v Speaker 8>the car warms up after five or ten minutes, then

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<v Speaker 8>it's fine.

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<v Speaker 7>Then it goes. And so I did take it in

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<v Speaker 7>to a really true I.

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<v Speaker 2>Want to get one of our people on it. But

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<v Speaker 2>what do you what do your people say that you

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<v Speaker 2>took it into.

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<v Speaker 7>First they said it was the clutch, and my clutch

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<v Speaker 7>was just fried because it's never been replaced, and so

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<v Speaker 7>they were okay out, which I'm fine with. They found

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<v Speaker 7>a little tiny leak in the transmission and it was

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<v Speaker 7>like a ring or a plug or something. They fixed

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<v Speaker 7>that I got.

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<v Speaker 2>It home, all right, so right now though it's still

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<v Speaker 2>is it still doing it? Right now?

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<v Speaker 7>It did it again, and so it's back at the shop.

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<v Speaker 2>And what do they say.

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<v Speaker 7>They called me yesterday and said that it was some

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<v Speaker 7>cables and that they need to be replaced. But they're

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<v Speaker 7>like a thousand bucks. I'm already in it for like

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<v Speaker 7>forty one hundred and okay. They so they looped up

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<v Speaker 7>the cables with this screen stuff.

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<v Speaker 2>Where are you taking it to? I don't need to

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<v Speaker 2>know this much to technical de deil, but where are

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<v Speaker 2>you taking it to?

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<v Speaker 7>I'm in Spokane?

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<v Speaker 2>Oh my god, Okay, Spokane. Okay, so obviously it's not

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<v Speaker 2>someone on my list. I want to get an expert

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<v Speaker 2>on to talk to you. I want you to hang on.

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<v Speaker 2>We got you. I want to actually have one Jeff

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<v Speaker 2>Ka are you able to hear Kelly?

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<v Speaker 1>Oh?

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<v Speaker 2>Okay, hey Jeff, thanks Jeff, Yeah, I heard Kelly. Hey, Jeff.

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<v Speaker 2>Transmission is Denver dot Com, KIMMERA Transmission A Rappo and Jordan. Roughly,

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<v Speaker 2>what do you think, Jeff?

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<v Speaker 9>Well, I mean you mentioned the cables, and those are

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<v Speaker 9>a possibility, but it's far more remote. There's actually where

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<v Speaker 9>the cables go in and they attached to the rails.

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<v Speaker 9>They was called a shift a cassette, and they would

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<v Speaker 9>actually get moistured on the longer intrusion and it freeze

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<v Speaker 9>up and then like she said, she's running it for

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<v Speaker 9>five or ten minutes. Well, it sits right next to

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<v Speaker 9>the exhaust manifold, so as the vehicle warms up, it

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<v Speaker 9>melts that that ice and then you can shift it again.

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<v Speaker 9>So it's most likely the cassette.

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<v Speaker 2>So it's fixable pretty quickly, pretty easily.

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<v Speaker 9>Yeah, it's relatively fixable. Rather Uh, there was actually I

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<v Speaker 9>want to say in seven was when they came up

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<v Speaker 9>with the original TFB on that. I think it's, like

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<v Speaker 9>I say, it's not terribly common, but it's been known

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<v Speaker 9>enough if they actually noted it.

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<v Speaker 2>Okay, so Sherry, you're in Washington, so why don't you

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<v Speaker 2>just drive down here? How many hour drive is it

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<v Speaker 2>to Denver?

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<v Speaker 7>I would love to then I could visit Susan Mark.

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<v Speaker 2>Hey, Sherry, listen, seriously, you need to get someone who

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<v Speaker 2>knows there, you know what from? You know what?

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<v Speaker 1>Right?

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<v Speaker 2>And who are you taking it to a dealer?

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<v Speaker 1>No?

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<v Speaker 7>No, no, no, it's Botson's Automotive and they have a

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<v Speaker 7>Mini Cooper specialist there and he's worked on my car before.

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<v Speaker 2>Did he ever mention anything that Jeff Vic mentioned?

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<v Speaker 7>I couldn't hear you because I was disconnected.

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<v Speaker 2>Okay, so Jeff, repeat what you've told her to tell

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<v Speaker 2>her mechanic. I want you to just listen carefully and

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<v Speaker 2>tell your mechanic to look in these areas.

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<v Speaker 9>Jeff, it's most likely the shift or cassette with the

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<v Speaker 9>ask actually where the cables hook up to the rails themselves,

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<v Speaker 9>they actually will get more sture insired there under freezing

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<v Speaker 9>conditions will create ice, and so you won't be able

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<v Speaker 9>to shift it. And then when the vehicle's warming up,

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<v Speaker 9>since it's sitting right next to the exhaustmentfold, it melts

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<v Speaker 9>that ice inside there and you're able to shift it again.

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<v Speaker 2>Find out if they check the shift the shifter cassette.

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<v Speaker 2>In fact, if you'd like, if your mechanic would talk

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<v Speaker 2>to us. Now we're not saying we know better than him,

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<v Speaker 2>or it may not be that, but we would love

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<v Speaker 2>to talk to your mechanic. I got to take a break.

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<v Speaker 2>Three oh three seven one to three talks seven one

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<v Speaker 2>three eight two five five Hey waterpros dot net do

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<v Speaker 2>you know, they have a reverse osmosis system in my

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<v Speaker 2>house and they just changed the filters after three years

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<v Speaker 2>the filters were still effective. I've been lax and getting

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<v Speaker 2>them changed. And the reverse osmosis membrane is like new.

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<v Speaker 2>I mean, these things are. And then it only costs

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<v Speaker 2>one hundred bucks or zo to get the filter the

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<v Speaker 2>other filter change that I needed waterpros dot net. The

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<v Speaker 2>whole system's eleven hundred. But you can get that and

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<v Speaker 2>a whole house system for thirty one to ninety five

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<v Speaker 2>for the Valentine dines Day special three three eight six

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<v Speaker 2>two five, five five four. Your wholehouse will be protected.

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<v Speaker 2>You'll be protected thirty one ninety five for everything. Go

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<v Speaker 2>with a sure thing Denver's Best roofer Excel Roofing dot com.

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<v Speaker 2>You don't pay a cent until you're content. Time for

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<v Speaker 2>an insurance check up free no obligation comparison call Compass

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<v Speaker 2>Insurance paying too much your coverage at dozens of insurance

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<v Speaker 2>companies find out now three oh three, seven to seven

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<v Speaker 2>to one help. You'll think you're his only customer when

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<v Speaker 2>you choose Frank durand the real estate Man dot com

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<v Speaker 2>to list your home with Remax Alliance three oh three

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<v Speaker 2>nine two zero sixteen twenty two. I'm Tom Martino, your

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<v Speaker 2>trouble shooter. Three oh three seven one three talks seven

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<v Speaker 2>on three eight two five five. KH Windows in the

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<v Speaker 2>House actually KNH home Solutions. They started out KG windows,

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<v Speaker 2>K and H windows like sixty five years ago. Deputy

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<v Speaker 2>Bo has some follow ups. So Bo speak to me, brother,

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<v Speaker 2>you have a follow up about grease Monkey from yesterday. Yeah,

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<v Speaker 2>and I want to bring this up. Basically, it was

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<v Speaker 2>a two thousand and six foot it's so ton it's

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<v Speaker 2>so insane. Yeah, Mark, why don't you you took this call?

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<v Speaker 6>Go ahead, Mark, Well, basically, this guy goes in, older

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<v Speaker 6>guy goes in, gets an oil change. They end up

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<v Speaker 6>doing what's called a double a double O ring, a

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<v Speaker 6>double gasket. They forgot to pull the gasket off the

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<v Speaker 6>old oil filter, so they double gasketed it and about

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<v Speaker 6>six hundred miles later, it's just pouring.

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<v Speaker 2>Oil out of there.

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<v Speaker 6>He drives it back up there to have it checked out,

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<v Speaker 6>and grease Monkey tells him, without checking the filter or anything, says, well,

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<v Speaker 6>it's nothing we did. They put six quarts of oil

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<v Speaker 6>in it, and he drives off and of course the

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<v Speaker 6>oil's just spewing out. He gets it to a shop

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<v Speaker 6>down the road, like one block down the road, and

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<v Speaker 6>that shop looks at it, and sure enough, the only

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<v Speaker 6>problem was the oil filter was double gasketed. But so

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<v Speaker 6>the engines find everything's fine, so they charged him two

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<v Speaker 6>hundred and fifty bucks for the diagnostic.

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<v Speaker 2>Well, they double gasket it, but why did they put

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<v Speaker 2>two gaskets on the filter?

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<v Speaker 6>When you take the old filter off, sometimes that gasket

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<v Speaker 6>sticks to the metal. So therefore when they put the

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<v Speaker 6>new one on, you have two gaskets and you can't see, okay.

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<v Speaker 2>So then and then rubber gaskets won't seal, okay.

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<v Speaker 6>So the oil filter had both the old and new gasket,

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<v Speaker 6>that's right, and that's what was leak. And it took

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<v Speaker 6>a little bit of time, about six hundred miles, but

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<v Speaker 6>it was just blowing oil out of there. Finally, just

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<v Speaker 6>blowing it out as soon as you would put it in. Luckily,

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<v Speaker 6>and I mean luckily these guys, it did not kill

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<v Speaker 6>his engine. And that shop just charged him for an

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<v Speaker 6>oil change and diag so he ended up paying like

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<v Speaker 6>two hundred and eighty bucks or something. And grease monkey

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<v Speaker 6>won't do anything as of yesterday.

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<v Speaker 2>They wouldn't do a damn thing about it. In fact, well,

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<v Speaker 2>are they saying Mark, Are they saying the reason is

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<v Speaker 2>because he didn't take it back to them or what? No,

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<v Speaker 2>he did take it back to them.

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<v Speaker 6>He did take it back to them, and they said

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<v Speaker 6>it was nothing they did and they put six courts

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<v Speaker 6>of oil in it.

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<v Speaker 2>I mean, they were just total asses. And Kelly called over.

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<v Speaker 6>I had her call over, and basically what they told

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<v Speaker 6>Kelly is the guy said, Hey, I'm the only guy

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<v Speaker 6>working here. There's nobody else here. I'm running the front,

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<v Speaker 6>I'm running the back. There's nothing I can do. Maybe

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<v Speaker 6>I'll have time to talk to somebody next week about it.

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<v Speaker 6>And that's what they told Kelly when we called over.

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<v Speaker 2>All right, So bo, what's.

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<v Speaker 1>Do on that?

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<v Speaker 3>All right?

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<v Speaker 4>So I called right after the show. I talked to uh.

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<v Speaker 4>I guess he's an interim manager there named Justin. I

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<v Speaker 4>think Kelly talked to him too. He said he was busy,

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<v Speaker 4>I could maybe check it check in later. I should

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<v Speaker 4>call me with him an hour. He never did, so

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<v Speaker 4>I called around four o'clock. He said, I'm gonna have

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<v Speaker 4>to escalate this to the district manager and basically hung up.

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<v Speaker 4>So I called again at seven o'clock to eight o'clock

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<v Speaker 4>this morning. She kept hanging up on me, and then

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<v Speaker 4>on the third call, Justin told me if you're from

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<v Speaker 4>the radio show, you need to stop calling us immediately.

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<v Speaker 4>So I said, look good.

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<v Speaker 2>Let's have everyone else call him.

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<v Speaker 4>Absolutely so all I wanted. I said, if you're not

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<v Speaker 4>can help me. Please give me the name of your

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<v Speaker 4>of your district manager in Colorado. And she was reluctant,

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<v Speaker 4>and then she said his name is Jed. And I said,

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<v Speaker 4>could at least get Jed's last name?

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<v Speaker 10>Okay?

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<v Speaker 4>And she said I don't know what. I don't know

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<v Speaker 4>his last name. I said, how about a phone number?

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<v Speaker 4>I don't know his phone number? And then she hung

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<v Speaker 4>up on me. So I called a grease monkey in Atlanta,

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<v Speaker 4>Georgia to try to find out why, because I couldn't

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<v Speaker 4>find the district manager for Greece monkey in Colorado. So

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<v Speaker 4>I called wait wait.

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<v Speaker 2>Wait wait wait wait wait wait wait wait wait, but

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<v Speaker 2>why Georgia. I'm just curious, bo, like how your mind works.

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<v Speaker 2>Why did you call Georgia? Why not California? Why not

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<v Speaker 2>somewhere else?

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<v Speaker 9>I don't know.

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<v Speaker 4>It was the first thing that came up on the

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<v Speaker 4>internet where I had a good.

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<v Speaker 2>Phone number, got it, and then what happened?

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<v Speaker 4>They said they were they were They said they would

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<v Speaker 4>email the manager. They wouldn't give me the person's name,

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<v Speaker 4>but they're going to email the person in Colorado and

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<v Speaker 4>have them call me. But I don't think they're gonna

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<v Speaker 4>call me. This this this just is.

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<v Speaker 2>You know, grease monkey. Grease Monkey I believe had its

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<v Speaker 2>origins in Colorado. Didn't it market like years ago?

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<v Speaker 3>They start.

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<v Speaker 2>I'm just wondering why they're being such jerks. It's a

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<v Speaker 2>very simple situation. They did something wrong, they wouldn't They

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<v Speaker 2>didn't correct it when given the opportunity. The guy wants

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<v Speaker 2>a refund. Yeah, well, and it's only two hundred and

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<v Speaker 2>eighty bucks. Are lucky they're not paying for a new engine.

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<v Speaker 2>I can't believe the guys won't write a check for

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<v Speaker 2>two hundred and eighty bucks. I say, we light them up. Literally,

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<v Speaker 2>let's take these guys up.

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<v Speaker 4>They were very rude to me, and they hung up

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<v Speaker 4>twice before I could at least get that far right.

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<v Speaker 2>Here's what I'm saying, Here's what I'm saying. I want

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<v Speaker 2>to put this in context. We're not saying these people

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<v Speaker 2>are liars. We're not saying they're cheaters, we're not saying

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<v Speaker 2>they're incompetent. Here's what we're saying. They made a mistake

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00:16:28.679 --> 00:16:31.039
<v Speaker 2>and they're not willing to own up to it. That

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<v Speaker 2>alone is a reason never to use this particular grease monkey.

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<v Speaker 2>But I want to make sure we give this particular

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<v Speaker 2>grease monkey the black eye. So I want to know

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<v Speaker 2>what is their address.

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<v Speaker 4>It's three three four Main Street and Longmont, Colorado.

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<v Speaker 2>People my my Martino Marauders, my Martino morons, and my

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00:16:59.360 --> 00:17:03.840
<v Speaker 2>discord dissidence. I don't know. I'll give them a name anyway.

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<v Speaker 2>What I want to do is I want to let

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<v Speaker 2>them know that this is unacceptable. Now here's what I believe,

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<v Speaker 2>because I always get this from attorney saying, oh, you're

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00:17:13.599 --> 00:17:17.799
<v Speaker 2>doing harassment. No, and I can prove it. Companies spend

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<v Speaker 2>thousands and thousands of dollars to get reviews. They want reviews.

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00:17:25.119 --> 00:17:28.200
<v Speaker 2>They also send thousands of dollars to get leads and

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00:17:28.279 --> 00:17:31.640
<v Speaker 2>thousands of dollars to do research on what they're doing

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<v Speaker 2>right and wrong. And what I am doing is a

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<v Speaker 2>public service free of charge for them. I am asking

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<v Speaker 2>my listeners to tell them what they think of this situation.

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<v Speaker 2>It's very simple. Remember they're not liars, they're not sleeves,

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00:17:48.039 --> 00:17:51.400
<v Speaker 2>they're not disgusting. They are simply someone who did something

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<v Speaker 2>wrong and refuse to address it and refuse to make

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<v Speaker 2>it right. That's grease funky.

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<v Speaker 6>They screwed up so bad it's crazy, man. I mean

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00:18:01.480 --> 00:18:04.319
<v Speaker 6>they double gasketed it. It's not that big of a deal.

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<v Speaker 6>I had shops forever it happens. But when they come

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<v Speaker 6>back and the guy's like, hey, I've got oil all

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<v Speaker 6>over the place, and then they don't even look at

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<v Speaker 6>what they did, which was the oil change, so they

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<v Speaker 6>don't figure out what it is. They put six quarts

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<v Speaker 6>of oil in it and ship the guy down the

329
00:18:20.960 --> 00:18:23.880
<v Speaker 6>road for I would like his pall. I would like

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<v Speaker 6>their phone number.

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<v Speaker 2>I want them to see what a live review feels like.

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<v Speaker 2>I want their phone number. It's three three four Main

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<v Speaker 2>Street and Longmont, grease monkey. What is their phone number?

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<v Speaker 4>Listeners? The phone number is three oh three, four eight

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<v Speaker 4>five nine two oh six. Let me repeat it. Three

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<v Speaker 4>oh three, four eight five nine two o six and

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00:18:50.680 --> 00:18:54.000
<v Speaker 4>eighty dollars would have been xpensive. They take care of.

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<v Speaker 2>This all he wants is a refund for a repair

339
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<v Speaker 2>that was very simple. It could have ruined his engine.

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<v Speaker 2>It didn't. He's not being unreasonable, but grease monkey in

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00:19:02.839 --> 00:19:06.200
<v Speaker 2>Longmont on mainStreet? And does that surprise you? Mark? Where

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00:19:06.279 --> 00:19:10.039
<v Speaker 2>is it? LONGMNT? Right right? Tell and I'll get into

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00:19:10.079 --> 00:19:15.640
<v Speaker 2>that Longmont, Greeley anywhere in Well County? What is wrong?

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<v Speaker 2>What is wrong with that area? I don't know if

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00:19:19.200 --> 00:19:23.039
<v Speaker 2>Longmnt's in Weld or whatever, but whatever it is, Longmont,

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00:19:23.119 --> 00:19:26.359
<v Speaker 2>Greeley and Well County, stay away from them for anything.

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00:19:26.359 --> 00:19:33.400
<v Speaker 2>Automotive more coming up. Go with a sure thing Denver's

348
00:19:33.440 --> 00:19:36.359
<v Speaker 2>Best roofer Excel Roofing dot com. You don't pay a

349
00:19:36.440 --> 00:19:42.920
<v Speaker 2>cent until you're content. Time for an insurance check up free,

350
00:19:43.000 --> 00:19:46.720
<v Speaker 2>no obligation. In comparison, call Compass Insurance paying too much

351
00:19:46.839 --> 00:19:49.799
<v Speaker 2>your coverage at dozens of insurance companies find out now

352
00:19:49.880 --> 00:19:52.160
<v Speaker 2>three oh three, seven to seven to one help. You'll

353
00:19:52.160 --> 00:19:54.920
<v Speaker 2>think you're his only customer when you choose Frank durand

354
00:19:54.920 --> 00:19:57.359
<v Speaker 2>the Real estate Man dot com to list your home

355
00:19:57.559 --> 00:20:00.319
<v Speaker 2>with Remax Alliance three oh three nine two year al

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00:20:00.400 --> 00:20:07.720
<v Speaker 2>sixteen twenty two. Hi Tom Martino, your troubleshooter three oh

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<v Speaker 2>three seven one three ye talk seven one three eight

358
00:20:09.680 --> 00:20:14.000
<v Speaker 2>two five five Denver Regen dot com. If you want

359
00:20:14.039 --> 00:20:16.799
<v Speaker 2>hair replacement, Oh my god, it works. And I know

360
00:20:16.839 --> 00:20:18.359
<v Speaker 2>people say why you wear an at cap, Tom, it

361
00:20:18.400 --> 00:20:21.240
<v Speaker 2>doesn't work. It really does work. No, seriously, Mark will

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00:20:21.240 --> 00:20:24.119
<v Speaker 2>tell you that they do great replacement, and of course

363
00:20:24.119 --> 00:20:26.400
<v Speaker 2>they still do the stem cells for paying Denver Regen

364
00:20:26.440 --> 00:20:29.480
<v Speaker 2>dot com. Let's talk. I haven't forgotten about Robert over

365
00:20:29.480 --> 00:20:32.000
<v Speaker 2>at kh Windows. In fact, we do have some texts

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<v Speaker 2>for him. I'll get to but I want to go

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<v Speaker 2>to callers first always, and I believe next would be

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<v Speaker 2>ROBERTA and that was working with Deputy D. I'm going

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<v Speaker 2>to turn him on, right, Well, I should rephrase that,

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00:20:44.319 --> 00:20:46.359
<v Speaker 2>I'm going to turn on the mic and we'll talk

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<v Speaker 2>to Deputy D. And so tell me what's going on

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<v Speaker 2>with this case? Can you explain the case to me, D?

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<v Speaker 2>And move over just a little so I can get

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<v Speaker 2>you on there. Okay, So what's going on? Bro Hi?

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<v Speaker 11>Tom?

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<v Speaker 12>You may recall that Robert called us a few months

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<v Speaker 12>ago because her debit card number was ripped off and

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<v Speaker 12>subsequently used to purchase about a seven thousand dollars bicycle

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<v Speaker 12>from a store and yender and also between two and

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<v Speaker 12>three hundred dollars and purchased purchased us from the AT

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<v Speaker 12>and T store.

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<v Speaker 2>And this was yeah, yeah, so Berta, go ahead, Wells Fargo,

383
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<v Speaker 2>right yeah.

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<v Speaker 12>Roberta unsuccessfully disputed these charges with Wells Fargo. Her dispute

385
00:21:25.799 --> 00:21:31.279
<v Speaker 12>was declined with no explanation. Roberta then re reopened that

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<v Speaker 12>case with Wells Fargo, but all they did is said, hey,

387
00:21:34.359 --> 00:21:37.920
<v Speaker 12>you know, we so called reinvestigated the matter, and you're

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<v Speaker 12>still not going to get reimbursed. And they declined to

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<v Speaker 12>provide any evidence that they used to decline her claim.

390
00:21:45.680 --> 00:21:48.799
<v Speaker 12>So that's when she called us for help, and I

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<v Speaker 12>contacted the gentleman who's deep deep inside of Wells Fargo.

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<v Speaker 12>He immediately sprang into action, and he forwarded the documentation

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<v Speaker 12>that I sent him, which consisted of Roberta's the final

394
00:22:02.559 --> 00:22:06.000
<v Speaker 12>letter declining her claim that she got from Wells Fargo.

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<v Speaker 2>Yeah, and a few days.

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<v Speaker 12>Later, Roberta contacted me of a email and said, hey,

397
00:22:11.279 --> 00:22:14.640
<v Speaker 12>it was a successful reinvestigation. They credited my account for

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<v Speaker 12>I want to say, about seventy eight hundred dollars to

399
00:22:16.759 --> 00:22:21.200
<v Speaker 12>reimburse her for all of those fraustument charges and so.

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<v Speaker 2>Roberta, Roberta, thank you. So you owe me a chocolate

401
00:22:26.480 --> 00:22:28.440
<v Speaker 2>chip cookie. If that's all true, what's going on?

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00:22:30.519 --> 00:22:31.759
<v Speaker 11>Well, we were.

403
00:22:31.599 --> 00:22:33.759
<v Speaker 13>Just so happy to get that money back. We really

404
00:22:33.799 --> 00:22:36.200
<v Speaker 13>needed it. We've actually already sent it to get a

405
00:22:36.240 --> 00:22:39.480
<v Speaker 13>new pump for our well. So it was perfect timing.

406
00:22:39.680 --> 00:22:42.519
<v Speaker 13>And I thank everybody for their efforts, and especially Tony

407
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<v Speaker 13>Timmins over at Wells Fargo.

408
00:22:46.759 --> 00:22:48.720
<v Speaker 2>He is so he's the good guy. Man, he's a

409
00:22:48.720 --> 00:22:49.079
<v Speaker 2>good guy.

410
00:22:49.160 --> 00:22:50.079
<v Speaker 14>Yeah, he's the good guy.

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00:22:50.640 --> 00:22:55.559
<v Speaker 2>And you know d cutting through and Roberta cutting through

412
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<v Speaker 2>red tape. I mean, isn't it funny Roberta had the

413
00:22:58.400 --> 00:23:00.359
<v Speaker 2>saint you got the same answer over and over and over.

414
00:23:00.599 --> 00:23:02.839
<v Speaker 2>Didn't they even say, yeah, probably you didn't make it,

415
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<v Speaker 2>but we're not going to do anything about it.

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<v Speaker 13>Never they never said I mean the ohe never said

417
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<v Speaker 13>it was people on the phone.

418
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<v Speaker 1>Yeah.

419
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<v Speaker 13>They were always like, wow, that's kind of strange. And

420
00:23:14.920 --> 00:23:19.039
<v Speaker 13>they hinted that they just didn't understand. But the top

421
00:23:19.160 --> 00:23:22.319
<v Speaker 13>dogs or whoever was making decisions, didn't budge. They didn't

422
00:23:22.319 --> 00:23:23.559
<v Speaker 13>never say, oh.

423
00:23:23.200 --> 00:23:26.119
<v Speaker 2>Well, listen, here's what I want to know. How do

424
00:23:26.160 --> 00:23:28.200
<v Speaker 2>you think it was hacked? What do you think happened.

425
00:23:31.039 --> 00:23:34.960
<v Speaker 13>You know, I'm not sure they made the purchase online,

426
00:23:35.000 --> 00:23:36.920
<v Speaker 13>so they didn't have the physical card. They just had

427
00:23:36.960 --> 00:23:39.960
<v Speaker 13>the card information and they had enough to get through

428
00:23:40.000 --> 00:23:41.880
<v Speaker 13>and they didn't have to use a three digit code.

429
00:23:42.799 --> 00:23:44.480
<v Speaker 2>And so did you get a new card since?

430
00:23:46.039 --> 00:23:48.920
<v Speaker 13>Oh yeah, all right, meshed it?

431
00:23:49.200 --> 00:23:52.119
<v Speaker 2>Well, thank you Roberta for coming on. And I'm going

432
00:23:52.160 --> 00:23:55.400
<v Speaker 2>to give I'm going to ask for the dinger here, guys,

433
00:23:55.440 --> 00:23:58.119
<v Speaker 2>because the dinger means success and I got to use

434
00:23:58.160 --> 00:24:01.839
<v Speaker 2>that dinger. The doctors tell me you it or lose it? Right, Okay,

435
00:24:03.079 --> 00:24:07.000
<v Speaker 2>will you stop? Just do the dinger? Dang it? That's

436
00:24:07.039 --> 00:24:11.200
<v Speaker 2>pretty anemix. Can we do you have a stronger dinger?

437
00:24:11.359 --> 00:24:14.359
<v Speaker 2>There you go, There you go, and actually the d

438
00:24:14.880 --> 00:24:18.920
<v Speaker 2>the deputy d gets the dinger and thank you. Now

439
00:24:20.359 --> 00:24:24.839
<v Speaker 2>I want to talk to Ron. He has information about

440
00:24:24.839 --> 00:24:27.599
<v Speaker 2>grease Monkey. I'm not sure what he's signed. Now, Ron,

441
00:24:27.720 --> 00:24:32.000
<v Speaker 2>is this in relation to an issue that you had

442
00:24:32.200 --> 00:24:33.960
<v Speaker 2>or general information.

443
00:24:33.559 --> 00:24:36.640
<v Speaker 9>Sir, just general information.

444
00:24:36.880 --> 00:24:39.240
<v Speaker 15>Just to give you guys the heads up. There's probably

445
00:24:39.279 --> 00:24:43.759
<v Speaker 15>about sixty grease Monkeys here in Denver and Colorado. About

446
00:24:44.279 --> 00:24:47.720
<v Speaker 15>five of them are corporate, corporate owned stores. The rest

447
00:24:47.759 --> 00:24:50.559
<v Speaker 15>of them are all there's one guy who owns about

448
00:24:50.599 --> 00:24:54.480
<v Speaker 15>twenty one the franchise. Another guy owns two, another guy

449
00:24:54.519 --> 00:24:57.960
<v Speaker 15>owns one, guy owns three. So I believe that one.

450
00:24:58.079 --> 00:24:59.839
<v Speaker 15>I believe the one in long On that you guys

451
00:25:00.039 --> 00:25:02.440
<v Speaker 15>talking about a long time ago that used to be

452
00:25:02.839 --> 00:25:06.720
<v Speaker 15>owned by guy who had about twenty locations, but they

453
00:25:06.759 --> 00:25:09.200
<v Speaker 15>sold them off the corporate. I think that's a corporate store.

454
00:25:09.480 --> 00:25:11.960
<v Speaker 15>But you want to call I mean, there's Denver, the

455
00:25:12.240 --> 00:25:16.559
<v Speaker 15>Grease Monkey corporate store in Denver. Just call that number,

456
00:25:16.599 --> 00:25:18.480
<v Speaker 15>because I'm sure if it's a corporate store, they're gonna

457
00:25:18.480 --> 00:25:20.480
<v Speaker 15>want to, you know, figure out what's going on and

458
00:25:20.519 --> 00:25:22.839
<v Speaker 15>take care of it. If it's a franchise, they'll know

459
00:25:22.920 --> 00:25:25.920
<v Speaker 15>who owns that store, and all of the guys you

460
00:25:25.960 --> 00:25:28.240
<v Speaker 15>know who owns that store, and they'll take care of it.

461
00:25:28.400 --> 00:25:30.720
<v Speaker 2>I get you. I get you, Hey, Ron, are you

462
00:25:30.839 --> 00:25:32.599
<v Speaker 2>in the business? Are you in the car business?

463
00:25:34.240 --> 00:25:38.000
<v Speaker 9>Not in the car business, but I'm in. I don't

464
00:25:38.000 --> 00:25:40.319
<v Speaker 9>want to say what business I'm in because I worked

465
00:25:40.400 --> 00:25:43.400
<v Speaker 9>with all of these dealerships and everybody and all that.

466
00:25:43.480 --> 00:25:44.920
<v Speaker 9>So I just wanted to, you know.

467
00:25:44.920 --> 00:25:48.000
<v Speaker 2>Give you men, maybe you can be a resource for us.

468
00:25:49.839 --> 00:25:53.000
<v Speaker 15>Well maybe a little bit later. I used to long

469
00:25:53.039 --> 00:25:56.440
<v Speaker 15>time ago. Take care of Suzanne's husband what's his name?

470
00:25:57.359 --> 00:25:59.480
<v Speaker 15>A long time ago? He used to have the five

471
00:25:59.759 --> 00:26:02.200
<v Speaker 15>mar when Mark had been five good years, Oh.

472
00:26:02.039 --> 00:26:04.319
<v Speaker 2>Mark, when they had the franchisees, Hey, Mark, I wanted

473
00:26:04.319 --> 00:26:07.200
<v Speaker 2>to ask you something, Mark, since you were in the

474
00:26:07.200 --> 00:26:09.359
<v Speaker 2>car business and he had a franchise. He and his said,

475
00:26:09.599 --> 00:26:11.680
<v Speaker 2>I want to ask you something, Mark. Why do they

476
00:26:11.759 --> 00:26:16.119
<v Speaker 2>retain company stores? If they franchise, it almost sounds like,

477
00:26:16.799 --> 00:26:18.240
<v Speaker 2>you know, they're double dipping or.

478
00:26:18.200 --> 00:26:20.440
<v Speaker 6>Goodyear and most of them they change all the time.

479
00:26:20.559 --> 00:26:24.359
<v Speaker 6>So depending on the CEO or the district manager or

480
00:26:24.400 --> 00:26:28.000
<v Speaker 6>whomever is over the business model for that territory, they

481
00:26:28.160 --> 00:26:30.680
<v Speaker 6>might want to own all the stores, or they might

482
00:26:30.720 --> 00:26:32.880
<v Speaker 6>want to have every one of them be a franchise.

483
00:26:33.160 --> 00:26:36.400
<v Speaker 6>And depending on that person's role, it can change. So

484
00:26:36.480 --> 00:26:40.240
<v Speaker 6>in other words, when Goodyear would put in new upper management,

485
00:26:40.640 --> 00:26:42.799
<v Speaker 6>all of a sudden, they might be coming around to

486
00:26:42.880 --> 00:26:45.119
<v Speaker 6>us saying, hey, we want to buy these stores from

487
00:26:45.160 --> 00:26:47.200
<v Speaker 6>you and make you an offer you didn't have to

488
00:26:47.279 --> 00:26:49.079
<v Speaker 6>sell by any means or yeah.

489
00:26:49.119 --> 00:26:52.000
<v Speaker 2>But what I'm asking, I guess in general. What I'm

490
00:26:52.039 --> 00:26:55.279
<v Speaker 2>asking in general is if they're going to franchise, why

491
00:26:55.319 --> 00:26:59.160
<v Speaker 2>do they maintain company stores. I mean, it's it's almost.

492
00:26:58.880 --> 00:27:00.960
<v Speaker 6>Like what I'm just that's exactly what I'm trying to

493
00:27:01.000 --> 00:27:04.000
<v Speaker 6>tell you. It depends who's at the helm. Sometimes the

494
00:27:04.160 --> 00:27:06.400
<v Speaker 6>entire business focus is to own.

495
00:27:06.240 --> 00:27:09.440
<v Speaker 2>All the property or just lease the property.

496
00:27:09.440 --> 00:27:13.359
<v Speaker 6>Or or manage manage just the property aspect of it

497
00:27:13.640 --> 00:27:17.359
<v Speaker 6>and have franchisees in there. Other CEOs might want to

498
00:27:17.359 --> 00:27:20.200
<v Speaker 6>come in, like the h from Kodak might want to

499
00:27:20.200 --> 00:27:22.279
<v Speaker 6>come in and actually operate the business.

500
00:27:22.400 --> 00:27:26.160
<v Speaker 2>Cannot just be a lease dot it company. All right,

501
00:27:26.200 --> 00:27:28.119
<v Speaker 2>got it? Okay? We got more coming up on Tom

502
00:27:28.119 --> 00:27:31.920
<v Speaker 2>Martino three oh three seven one three talk seven one

503
00:27:31.920 --> 00:27:34.279
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504
00:27:34.359 --> 00:27:36.599
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505
00:27:36.640 --> 00:27:38.519
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506
00:27:38.599 --> 00:27:42.119
<v Speaker 2>heating bills using their high efficiency systems. Get this. They

507
00:27:42.240 --> 00:27:45.279
<v Speaker 2>guarantee the lowest price eight eight eight Heating dot Com

508
00:27:45.279 --> 00:27:47.720
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509
00:27:51.880 --> 00:27:55.119
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510
00:27:55.240 --> 00:27:57.880
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511
00:28:01.240 --> 00:28:04.440
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512
00:28:04.559 --> 00:28:08.079
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513
00:28:08.119 --> 00:28:10.880
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514
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515
00:28:13.799 --> 00:28:16.079
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516
00:28:16.079 --> 00:28:19.400
<v Speaker 2>com to list your home with Remax Alliance three all

517
00:28:19.440 --> 00:28:27.640
<v Speaker 2>three nine two zero sixteen twenty two. Hi Tom Martino,

518
00:28:28.599 --> 00:28:32.720
<v Speaker 2>your troubleshooter three all three seven one three talk seven

519
00:28:32.759 --> 00:28:37.559
<v Speaker 2>one three eight two five five. Barbara has a problem

520
00:28:37.599 --> 00:28:39.359
<v Speaker 2>with Larry Miller. Barbara, what's going on?

521
00:28:40.880 --> 00:28:43.519
<v Speaker 3>And I just have a question. I recently took my

522
00:28:43.640 --> 00:28:46.519
<v Speaker 3>car in for the engine light was going on and

523
00:28:46.519 --> 00:28:48.960
<v Speaker 3>off and on and not, and they did a lot

524
00:28:49.000 --> 00:28:51.359
<v Speaker 3>of repair work on it. One of the things they

525
00:28:51.400 --> 00:28:56.960
<v Speaker 3>did was the leaky olph covers, replacement coil and smart Yeah,

526
00:28:57.000 --> 00:29:00.519
<v Speaker 3>and to the tune close to eight hundred dollars. So

527
00:29:00.759 --> 00:29:03.680
<v Speaker 3>after the total repair, some of it was master.

528
00:29:05.000 --> 00:29:07.079
<v Speaker 2>Now, but why did you take it in to begin with?

529
00:29:07.640 --> 00:29:09.319
<v Speaker 2>Why did you take it in to begin with?

530
00:29:10.200 --> 00:29:10.839
<v Speaker 3>The engine light?

531
00:29:10.960 --> 00:29:15.759
<v Speaker 2>Okay, got it, Yeah, that could be that could be

532
00:29:15.880 --> 00:29:18.759
<v Speaker 2>very minor. So how much total did you spend with

533
00:29:18.839 --> 00:29:19.799
<v Speaker 2>Larry Miller.

534
00:29:20.559 --> 00:29:27.640
<v Speaker 3>Twenty But that's why, Okay, the bottom line ahead, So

535
00:29:27.720 --> 00:29:30.359
<v Speaker 3>they did that work when I took it out again,

536
00:29:30.640 --> 00:29:33.279
<v Speaker 3>it was still the engine light was still coming on

537
00:29:33.400 --> 00:29:34.960
<v Speaker 3>and off. So I took it.

538
00:29:34.960 --> 00:29:40.359
<v Speaker 2>Back and then okay, hold on, Barbara, Barbara, Barbara, Barbara Barpra.

539
00:29:40.640 --> 00:29:42.400
<v Speaker 2>This is a conversation. I want to I want to

540
00:29:42.440 --> 00:29:45.680
<v Speaker 2>just interject a little. Here's what I'm saying. That engine

541
00:29:45.759 --> 00:29:48.720
<v Speaker 2>light could have been anything. Most likely it's minor. Most

542
00:29:48.799 --> 00:29:50.839
<v Speaker 2>likely I loose gas caper sign. Here's what I want

543
00:29:50.880 --> 00:29:55.119
<v Speaker 2>to say. What you had done was probably not absolutely

544
00:29:55.160 --> 00:29:58.519
<v Speaker 2>mandatory necessary, and I think they milked it, and I

545
00:29:58.559 --> 00:30:02.079
<v Speaker 2>think you probably overspent. That's my personal opinion if you

546
00:30:02.119 --> 00:30:04.079
<v Speaker 2>went to share it in auto tech or somewhere else.

547
00:30:05.079 --> 00:30:07.880
<v Speaker 3>So what I'm actually calling about, though, is when I

548
00:30:07.880 --> 00:30:12.039
<v Speaker 3>took it back, they dias know with a leaky head

549
00:30:12.079 --> 00:30:16.680
<v Speaker 3>gasket and the engine eas replaced. So I'm wondering are

550
00:30:16.720 --> 00:30:21.119
<v Speaker 3>they liable to reidverse me for any of that about.

551
00:30:21.200 --> 00:30:25.440
<v Speaker 2>No, they don't have to reimburse you for anything if

552
00:30:25.480 --> 00:30:27.920
<v Speaker 2>you agree to it. But here's what I think. Do

553
00:30:28.000 --> 00:30:30.279
<v Speaker 2>you think that engine was going before you had all

554
00:30:30.319 --> 00:30:30.920
<v Speaker 2>this work done.

555
00:30:32.759 --> 00:30:35.359
<v Speaker 3>I never had any trouble with it running or what

556
00:30:35.519 --> 00:30:38.200
<v Speaker 3>they did find that's when it heated up is when

557
00:30:39.200 --> 00:30:42.839
<v Speaker 3>it would cause fluid to leak, and then my cool this.

558
00:30:43.000 --> 00:30:46.160
<v Speaker 2>Twenty four hundred dollars. Here's what I'm interested in, This

559
00:30:46.359 --> 00:30:50.359
<v Speaker 2>twenty four hundred that you spent. Was it necessary? And

560
00:30:50.519 --> 00:30:53.279
<v Speaker 2>should they have? Said? Listen, lady, your cars on its

561
00:30:53.359 --> 00:30:55.519
<v Speaker 2>last leg. How many miles were on it when.

562
00:30:55.440 --> 00:30:58.200
<v Speaker 3>You took it in About seventy thousand.

563
00:30:59.720 --> 00:31:03.960
<v Speaker 2>That's not a lot. Now listen, I'm I'm wondering, do

564
00:31:04.000 --> 00:31:07.680
<v Speaker 2>you really need an engine? Where's your car right now? Well?

565
00:31:07.720 --> 00:31:10.160
<v Speaker 3>I have to take it in back to them, and

566
00:31:10.200 --> 00:31:14.839
<v Speaker 3>then I do have a warranty powertrain warranty, so they're

567
00:31:14.880 --> 00:31:17.960
<v Speaker 3>going to have them come and inspect it next week.

568
00:31:18.039 --> 00:31:23.079
<v Speaker 2>Okay, Barbara. If they don't pay for it under warranty,

569
00:31:23.559 --> 00:31:26.319
<v Speaker 2>my gut is we need to investigate. I know you

570
00:31:26.359 --> 00:31:29.519
<v Speaker 2>didn't call about it. We need to investigate that twenty

571
00:31:29.519 --> 00:31:34.680
<v Speaker 2>four in repairs. I personally think you probably got ripped, Okay,

572
00:31:35.200 --> 00:31:39.160
<v Speaker 2>I you know I I unless, of course, you never

573
00:31:39.200 --> 00:31:40.880
<v Speaker 2>took it in for maintenance and there was a lot

574
00:31:40.920 --> 00:31:43.319
<v Speaker 2>of stuff that needed I guess that's possible.

575
00:31:45.160 --> 00:31:45.480
<v Speaker 9>Have you.

576
00:31:46.559 --> 00:31:48.279
<v Speaker 2>I would love to know, But we don't have to

577
00:31:48.319 --> 00:31:51.759
<v Speaker 2>do it now. You're not asking us to, but after

578
00:31:52.559 --> 00:31:56.759
<v Speaker 2>after warranty looks at it. Let us know what they say. Okay, okay,

579
00:31:56.920 --> 00:32:00.680
<v Speaker 2>now here's what and then I'm going to examine that invoice.

580
00:32:01.240 --> 00:32:04.720
<v Speaker 2>I'd love to know what they did to afford escape

581
00:32:05.119 --> 00:32:08.920
<v Speaker 2>with seventy thousand miles on it for twenty four hundred bucks.

582
00:32:09.359 --> 00:32:14.160
<v Speaker 3>So with maintenance stuff. But I can say, okay, you're

583
00:32:14.240 --> 00:32:16.559
<v Speaker 3>something the copy of the suites.

584
00:32:17.839 --> 00:32:21.480
<v Speaker 2>But what really is the telling story here is they

585
00:32:21.519 --> 00:32:24.160
<v Speaker 2>did all of that and your engine light was still flickering.

586
00:32:24.480 --> 00:32:29.319
<v Speaker 2>I don't like that. So now they say you need

587
00:32:29.359 --> 00:32:31.920
<v Speaker 2>a whole engine. Why do they say you need an engine?

588
00:32:33.000 --> 00:32:35.519
<v Speaker 3>Because the head gas gets leaking, and when it teach up,

589
00:32:35.880 --> 00:32:36.960
<v Speaker 3>that's what it causes.

590
00:32:38.000 --> 00:32:41.720
<v Speaker 2>Okay, by the way, just so you know, a head gasket,

591
00:32:42.160 --> 00:32:45.200
<v Speaker 2>a head gasket leaks for a number of reasons. Number one,

592
00:32:45.240 --> 00:32:48.920
<v Speaker 2>the gaskets bad, that's very seldom. Number two, the heads

593
00:32:48.920 --> 00:32:52.640
<v Speaker 2>are warped a bit from overheating or some other problem

594
00:32:53.039 --> 00:32:56.400
<v Speaker 2>or age or abuse, and they have to be milled

595
00:32:56.440 --> 00:32:59.200
<v Speaker 2>and put back or you need a new head. And

596
00:32:59.240 --> 00:33:02.440
<v Speaker 2>it gets to be almost cost prohibitive. Did they say

597
00:33:02.440 --> 00:33:05.000
<v Speaker 2>how much those repairs might cost you if you ever

598
00:33:05.079 --> 00:33:06.200
<v Speaker 2>decided to have them done.

599
00:33:08.839 --> 00:33:11.279
<v Speaker 3>No, they never discussed that they just the last thing

600
00:33:11.440 --> 00:33:14.039
<v Speaker 3>they said was it needs a new engine.

601
00:33:14.799 --> 00:33:18.880
<v Speaker 2>God did they tell you? Did they give you hope?

602
00:33:19.559 --> 00:33:24.480
<v Speaker 2>Did they give you hope that possibly the warranty would

603
00:33:24.480 --> 00:33:28.039
<v Speaker 2>cover it?

604
00:33:28.359 --> 00:33:31.079
<v Speaker 3>I believe it from what I'm reading in the warranty

605
00:33:31.119 --> 00:33:34.759
<v Speaker 3>information that should be covered as part of the powertrain.

606
00:33:34.279 --> 00:33:38.119
<v Speaker 2>Warrancy Mark, what do you think about that?

607
00:33:39.240 --> 00:33:44.720
<v Speaker 6>If a head gasket should be covered by the powertrain warranty? Powertrain,

608
00:33:44.880 --> 00:33:47.920
<v Speaker 6>I would think long as it wasn't abuse, because most

609
00:33:48.039 --> 00:33:51.759
<v Speaker 6>likely it overheated. I would say it should be unless

610
00:33:51.759 --> 00:33:55.720
<v Speaker 6>if they figures out something like the wrong coolant was

611
00:33:55.759 --> 00:33:58.400
<v Speaker 6>put in it, or you know whatever out they could

612
00:33:58.440 --> 00:34:02.200
<v Speaker 6>possibly use. But yeah, the powertrain warranty should cover that,

613
00:34:04.119 --> 00:34:07.359
<v Speaker 6>right you let us know what manufacturer I left, what

614
00:34:07.720 --> 00:34:08.239
<v Speaker 6>car it was?

615
00:34:09.480 --> 00:34:13.280
<v Speaker 2>It was a twenty seventeen fourd Escape. Okay, let us

616
00:34:13.280 --> 00:34:15.880
<v Speaker 2>know what's going on. And well, I got notes here, Barbara,

617
00:34:15.920 --> 00:34:18.239
<v Speaker 2>so I'll be able to pull up your case and

618
00:34:18.280 --> 00:34:20.199
<v Speaker 2>we'll be waiting to hear from you. Three oh three

619
00:34:20.320 --> 00:34:24.199
<v Speaker 2>seven one three eight two five five. Now I know

620
00:34:24.239 --> 00:34:26.159
<v Speaker 2>you got to go to break here, but I guess

621
00:34:26.159 --> 00:34:28.880
<v Speaker 2>I miss something. No, why would that be under a

622
00:34:28.920 --> 00:34:33.199
<v Speaker 2>powertrain warranty when it's when it's eight years old. I mean,

623
00:34:33.239 --> 00:34:37.199
<v Speaker 2>did Ford have that long of a powertrain? Go ahead?

624
00:34:37.239 --> 00:34:40.519
<v Speaker 12>Indeed, dark I just looked up and the twenty seventeen

625
00:34:40.719 --> 00:34:43.280
<v Speaker 12>escape came with a five year sixty thousand.

626
00:34:43.400 --> 00:34:44.960
<v Speaker 2>I don't know what she's talking about.

627
00:34:44.960 --> 00:34:47.199
<v Speaker 12>Then, well, it could be that she bought it as

628
00:34:47.239 --> 00:34:49.000
<v Speaker 12>some kind of a certified used vehicle.

629
00:34:49.000 --> 00:34:51.719
<v Speaker 2>It still wouldn't matter five years. It's past five. Let's

630
00:34:51.800 --> 00:34:55.079
<v Speaker 2>keep her on after the break. I want to ask, Okay, yeah, yeah, yeah.

631
00:34:55.119 --> 00:34:57.880
<v Speaker 2>Mark wants to know where the heck you're getting this

632
00:34:58.000 --> 00:35:01.400
<v Speaker 2>powertrain warranty because he he thinks and D thinks s

633
00:35:01.440 --> 00:35:04.960
<v Speaker 2>Deputy D that that it's way beyond that. So we

634
00:35:05.039 --> 00:35:08.239
<v Speaker 2>need to figure that out now, Shannon, was I supposed

635
00:35:08.280 --> 00:35:10.000
<v Speaker 2>to hear some ount music or what? Tell me? What's

636
00:35:10.000 --> 00:35:15.480
<v Speaker 2>happening the final curtain music? We got a few? Is

637
00:35:15.519 --> 00:35:16.800
<v Speaker 2>it on? I don't hear seconds?

638
00:35:17.119 --> 00:35:17.760
<v Speaker 9>What's your clock?

639
00:35:17.840 --> 00:35:18.039
<v Speaker 14>Say?

640
00:35:19.599 --> 00:35:21.360
<v Speaker 2>Okay, well it's okay, but I'd like to hear some

641
00:35:21.440 --> 00:35:26.519
<v Speaker 2>music to cue me. Brother. I'll come down there, I'll

642
00:35:26.559 --> 00:35:28.199
<v Speaker 2>come down here. I'll come down there.

643
00:35:28.320 --> 00:35:29.079
<v Speaker 10>I don't believe you.

644
00:35:29.199 --> 00:35:34.480
<v Speaker 2>The remote studio is not that far away anyway. We

645
00:35:34.599 --> 00:35:48.239
<v Speaker 2>got more Troubleshooter to go go with a sure thing

646
00:35:48.360 --> 00:35:51.679
<v Speaker 2>Denver's Best roofer Excel Roofing dot com. You don't pay

647
00:35:51.719 --> 00:35:57.800
<v Speaker 2>a cent until you're content. Time for an insurance check

648
00:35:57.880 --> 00:36:01.679
<v Speaker 2>up free, no obligation. In comparison, all compass insurance pay

649
00:36:01.760 --> 00:36:04.840
<v Speaker 2>too much your coverage at dozens of insurance companies. Find

650
00:36:04.840 --> 00:36:07.199
<v Speaker 2>out now three all three seven seven to one help.

651
00:36:07.360 --> 00:36:10.000
<v Speaker 2>You'll think you're his only customer when you choose Frank

652
00:36:10.039 --> 00:36:12.519
<v Speaker 2>durand the real estate Man dot com to list your

653
00:36:12.519 --> 00:36:15.719
<v Speaker 2>home with Remax Alliance three oh three nine two zero

654
00:36:15.800 --> 00:36:27.079
<v Speaker 2>sixteen twenty two. Yeah, Ritt, you need advice? Who you

655
00:36:27.199 --> 00:36:33.360
<v Speaker 2>don't have? Come run anxious asta as we can show.

656
00:36:33.519 --> 00:36:34.840
<v Speaker 2>Shooter's gonna help.

657
00:36:35.079 --> 00:36:37.880
<v Speaker 1>Come man, This is.

658
00:36:37.840 --> 00:36:42.880
<v Speaker 5>The Troubleshooter Show. Now Tom Martine, Hey.

659
00:36:42.719 --> 00:36:46.000
<v Speaker 2>Hey, hey, Tom Martino here, Welcome to the show. Three

660
00:36:46.119 --> 00:36:49.639
<v Speaker 2>oh three seven one three talk three ao three seven

661
00:36:49.719 --> 00:36:53.760
<v Speaker 2>one three eight two five five Welcome. We are here

662
00:36:53.800 --> 00:36:57.239
<v Speaker 2>to help you solve problems, to answer questions, to take complaints,

663
00:36:57.360 --> 00:36:59.440
<v Speaker 2>and to make your life a little easier. I have

664
00:36:59.519 --> 00:37:02.480
<v Speaker 2>some U some texts here. By the way, you can

665
00:37:02.480 --> 00:37:06.480
<v Speaker 2>always text me personally at my number, a Google number,

666
00:37:06.599 --> 00:37:09.039
<v Speaker 2>or the short code for iHeart now the short code

667
00:37:09.039 --> 00:37:11.000
<v Speaker 2>for iHeart. I don't use as much of the other shows,

668
00:37:11.039 --> 00:37:14.320
<v Speaker 2>but I'll read them five seven seven three nine, okay.

669
00:37:14.639 --> 00:37:17.000
<v Speaker 2>And I got a text there saying, Tom, you were

670
00:37:17.000 --> 00:37:20.719
<v Speaker 2>wondering about Longmont. That's in Boulder County. But I was

671
00:37:20.719 --> 00:37:23.440
<v Speaker 2>talking about bad car dealers in bad car service. And

672
00:37:23.480 --> 00:37:29.039
<v Speaker 2>I swear to you universally we God, I just can't

673
00:37:29.079 --> 00:37:35.159
<v Speaker 2>believe the disproportionate amount of bad car dealers and repair

674
00:37:35.199 --> 00:37:42.320
<v Speaker 2>shops in Longmont, all of Weld County and Greeley, not

675
00:37:42.559 --> 00:37:44.559
<v Speaker 2>Boulder though. And I'm not talking about Boulder, Okay.

676
00:37:44.599 --> 00:37:44.800
<v Speaker 1>Now.

677
00:37:46.079 --> 00:37:50.960
<v Speaker 2>Also, I'd like to welcome our guest Robert. He is

678
00:37:50.960 --> 00:37:53.559
<v Speaker 2>with K and H Home Solutions, and I do have

679
00:37:53.599 --> 00:37:58.800
<v Speaker 2>a question. I talk about the Alpen window, Robert, the

680
00:37:58.920 --> 00:38:02.480
<v Speaker 2>alp and window. They want to know can you do

681
00:38:02.599 --> 00:38:06.000
<v Speaker 2>custom Alpin windows for fixed lights that they have in

682
00:38:06.039 --> 00:38:08.159
<v Speaker 2>their home. Now, a fixed light is just big, a

683
00:38:08.400 --> 00:38:10.719
<v Speaker 2>big giant Well you know what I'm telling our people,

684
00:38:10.840 --> 00:38:13.880
<v Speaker 2>it's a big giant fixed pain What do you think.

685
00:38:14.079 --> 00:38:17.079
<v Speaker 16>Yeah, it's basically a picture window. And yeah, absolutely that's

686
00:38:17.119 --> 00:38:20.159
<v Speaker 16>an option in an Alpin window with Alpin.

687
00:38:20.440 --> 00:38:25.960
<v Speaker 2>Yes, Okay, what I don't at the risk of sounding

688
00:38:26.039 --> 00:38:29.920
<v Speaker 2>like a commercial here. What are some of the main

689
00:38:30.000 --> 00:38:31.880
<v Speaker 2>things you like about Alpin? I mean, I know they're

690
00:38:31.920 --> 00:38:35.000
<v Speaker 2>made here, and there used to be other windows made

691
00:38:35.039 --> 00:38:37.320
<v Speaker 2>here in Colorado. Do you remember Alumax?

692
00:38:37.480 --> 00:38:41.119
<v Speaker 16>I do I do? They used to be made here. Yep,

693
00:38:41.280 --> 00:38:44.519
<v Speaker 16>they did, So tell me about Alpin Alpin. I mean,

694
00:38:44.639 --> 00:38:46.880
<v Speaker 16>like you kind of said, it's a local product, so

695
00:38:47.280 --> 00:38:51.199
<v Speaker 16>that's a huge factor. They also offer different type of

696
00:38:51.239 --> 00:38:55.880
<v Speaker 16>triple pane materials. Their fiber frame fiberglass frame is i

697
00:38:55.880 --> 00:38:57.960
<v Speaker 16>mean just unbeatable in the market.

698
00:38:58.639 --> 00:39:06.039
<v Speaker 2>Okay, so they do a fiberglass frame, not vinyl correct glass.

699
00:39:07.280 --> 00:39:10.400
<v Speaker 2>What is the benefit and I'm not throwing stones at

700
00:39:10.400 --> 00:39:14.880
<v Speaker 2>all vinyl windows, but what's the benefit in general fiberglass

701
00:39:14.920 --> 00:39:15.559
<v Speaker 2>over vinyl.

702
00:39:16.400 --> 00:39:19.800
<v Speaker 16>You're gonna get a lot longer of lifespan on a

703
00:39:19.800 --> 00:39:23.440
<v Speaker 16>fiberglass frame. Now vinyl again has come a long way.

704
00:39:24.519 --> 00:39:28.360
<v Speaker 2>Well sure, but what about insulating qualities and strength and

705
00:39:28.519 --> 00:39:30.480
<v Speaker 2>extrusions and all of that.

706
00:39:30.719 --> 00:39:34.119
<v Speaker 16>Yeah, no, it's very they're very strong windows. Obviously a

707
00:39:34.119 --> 00:39:36.360
<v Speaker 16>little stubborn when it comes to adjusting them, but they're

708
00:39:36.400 --> 00:39:38.719
<v Speaker 16>they're very uh they stand the test of time against

709
00:39:38.760 --> 00:39:40.159
<v Speaker 16>Colorado elements.

710
00:39:40.440 --> 00:39:44.960
<v Speaker 2>What about colors? Are colors impregnated in a fiberglass or

711
00:39:45.079 --> 00:39:46.159
<v Speaker 2>topically coated.

712
00:39:46.320 --> 00:39:49.079
<v Speaker 16>Topically coated, they are all you can't you can't really

713
00:39:49.119 --> 00:39:53.199
<v Speaker 16>extrude fiberglass, so you have to paint everything. So every

714
00:39:53.239 --> 00:39:55.719
<v Speaker 16>one of their windows comes with a custom color paint

715
00:39:56.639 --> 00:39:57.480
<v Speaker 16>which also comes.

716
00:39:57.360 --> 00:39:59.519
<v Speaker 2>With Well how does that hold up as opposed to

717
00:40:00.599 --> 00:40:02.400
<v Speaker 2>vinyl where the color is impregnated.

718
00:40:03.280 --> 00:40:06.320
<v Speaker 16>I mean it, honestly, it holds up very well, a

719
00:40:06.360 --> 00:40:09.679
<v Speaker 16>little bit better than you might think, just because the

720
00:40:09.719 --> 00:40:11.360
<v Speaker 16>science has been there for a long time now, so

721
00:40:11.440 --> 00:40:15.000
<v Speaker 16>now they kind of bake it on there after the fact.

722
00:40:15.039 --> 00:40:17.280
<v Speaker 16>But then that also gives us the ability to you know,

723
00:40:17.800 --> 00:40:18.360
<v Speaker 16>like it's.

724
00:40:18.199 --> 00:40:21.679
<v Speaker 2>A baked on, perfect factory finish is what we're talking about. Correct.

725
00:40:22.159 --> 00:40:24.119
<v Speaker 2>How long do you think that paint is good for

726
00:40:24.239 --> 00:40:25.920
<v Speaker 2>before you have to do anything to it?

727
00:40:26.199 --> 00:40:28.760
<v Speaker 16>Twenty years, I'd say, yeah, you're on a good twenty years,

728
00:40:28.760 --> 00:40:30.440
<v Speaker 16>thirty years now. There is going to be natural fading

729
00:40:30.519 --> 00:40:34.000
<v Speaker 16>right and over time, just because Colorado's sun does do

730
00:40:34.079 --> 00:40:34.440
<v Speaker 16>its job.

731
00:40:34.480 --> 00:40:38.039
<v Speaker 2>But you get that with everything, everything bar none are

732
00:40:38.079 --> 00:40:44.400
<v Speaker 2>perc Hey guess what there? You don't what home show tickets? Yes, sir,

733
00:40:45.440 --> 00:40:48.559
<v Speaker 2>let's talk about that. Hold on a sec Robert, hold on,

734
00:40:48.599 --> 00:40:50.719
<v Speaker 2>I want people to hang on because I want them

735
00:40:50.800 --> 00:40:52.920
<v Speaker 2>to find out about Home Show. But I want to

736
00:40:52.920 --> 00:40:54.519
<v Speaker 2>go back to the phones here or not?

737
00:40:54.719 --> 00:40:54.920
<v Speaker 14>Yeah?

738
00:40:54.960 --> 00:40:58.400
<v Speaker 2>Yeah? Uh? And Clemo, I hope I'm saying that right,

739
00:40:58.519 --> 00:41:05.679
<v Speaker 2>and sell As and I know Selmo and Selmo el Sello,

740
00:41:05.840 --> 00:41:07.079
<v Speaker 2>I got it. What's going on?

741
00:41:07.159 --> 00:41:07.360
<v Speaker 9>Man?

742
00:41:08.840 --> 00:41:12.039
<v Speaker 17>Yes, I'm calling about Thank you Tom taking my call.

743
00:41:12.559 --> 00:41:16.119
<v Speaker 17>This is happily with a contractor and we're hired back

744
00:41:16.159 --> 00:41:17.920
<v Speaker 17>in December of twenty twenty one.

745
00:41:18.119 --> 00:41:18.840
<v Speaker 2>Who'd you hire?

746
00:41:21.199 --> 00:41:23.719
<v Speaker 17>Let's see here, it's Advantage Designs Incorporated.

747
00:41:24.440 --> 00:41:26.239
<v Speaker 2>And uh and what did you hire them for?

748
00:41:27.559 --> 00:41:30.679
<v Speaker 17>To build a bar dominium? I don't know if you're

749
00:41:30.679 --> 00:41:35.960
<v Speaker 17>familiar to build a what non dominium? It's a metal

750
00:41:35.960 --> 00:41:40.360
<v Speaker 17>building that's a combined garage and living quarters.

751
00:41:42.039 --> 00:41:46.800
<v Speaker 2>Oh okay, okay? And and what went wrong? Okay? And

752
00:41:46.840 --> 00:41:48.679
<v Speaker 2>you did this in December.

753
00:41:49.199 --> 00:41:52.400
<v Speaker 17>December of twenty twenty one. We signed a contract.

754
00:41:52.800 --> 00:41:56.360
<v Speaker 2>Wait twenty twenty one, right, right.

755
00:41:56.320 --> 00:41:58.599
<v Speaker 17>Well, there's been a lot of delays with permits and

756
00:41:58.920 --> 00:42:03.119
<v Speaker 17>other issues, and and so we've been very patient, needless

757
00:42:03.119 --> 00:42:05.079
<v Speaker 17>to say. But if finally you got pushed through a

758
00:42:05.239 --> 00:42:09.519
<v Speaker 17>January of last year getting the permit required because there's

759
00:42:09.559 --> 00:42:11.760
<v Speaker 17>other things involved. I don't know how much time we've got,

760
00:42:11.760 --> 00:42:12.760
<v Speaker 17>but just try to again.

761
00:42:12.840 --> 00:42:14.360
<v Speaker 2>When did you actually get the permit?

762
00:42:17.559 --> 00:42:20.239
<v Speaker 17>The actual permit was in January of last year of

763
00:42:20.280 --> 00:42:21.280
<v Speaker 17>twenty twenty.

764
00:42:20.920 --> 00:42:24.000
<v Speaker 2>Four, okay, and then what happened.

765
00:42:26.320 --> 00:42:28.840
<v Speaker 17>I know he's a contract, he's got the projects going on,

766
00:42:28.920 --> 00:42:29.440
<v Speaker 17>so I know that.

767
00:42:29.840 --> 00:42:31.480
<v Speaker 9>You know, we have to wait when our turn comes

768
00:42:31.480 --> 00:42:32.039
<v Speaker 9>around again.

769
00:42:32.119 --> 00:42:33.840
<v Speaker 1>But we kept.

770
00:42:33.639 --> 00:42:38.199
<v Speaker 17>Getting told that, well, October that last year is the

771
00:42:38.400 --> 00:42:40.079
<v Speaker 17>time when you can come back and get their things

772
00:42:40.119 --> 00:42:40.559
<v Speaker 17>going again.

773
00:42:40.599 --> 00:42:43.760
<v Speaker 2>Here's what I want to know before before you go on, bro,

774
00:42:44.280 --> 00:42:48.599
<v Speaker 2>how much did you pay so far and cash out

775
00:42:48.639 --> 00:42:51.679
<v Speaker 2>of pocket to them?

776
00:42:52.760 --> 00:42:54.400
<v Speaker 17>You know, I've got the numbers here. I haven't really

777
00:42:54.519 --> 00:42:56.599
<v Speaker 17>ed it up, but I've got no Just.

778
00:42:56.559 --> 00:42:59.000
<v Speaker 2>Give me rough, give me rough. You got to know

779
00:42:59.159 --> 00:43:00.280
<v Speaker 2>roughly what you pay bro?

780
00:43:01.280 --> 00:43:10.480
<v Speaker 17>Okay? Approximately? Well, let's see here, one hundred and sixty thousand.

781
00:43:11.840 --> 00:43:14.440
<v Speaker 2>Okay. Now I want to know one other thing. How

782
00:43:14.480 --> 00:43:15.440
<v Speaker 2>much is the tot.

783
00:43:18.599 --> 00:43:18.880
<v Speaker 1>Hello?

784
00:43:20.599 --> 00:43:22.280
<v Speaker 2>How much is the total project?

785
00:43:23.480 --> 00:43:24.000
<v Speaker 1>Okay? Yeah?

786
00:43:24.000 --> 00:43:26.119
<v Speaker 17>The contract here, the total project was going to run

787
00:43:26.159 --> 00:43:27.880
<v Speaker 17>about almost two hundred ninety thousand.

788
00:43:29.119 --> 00:43:33.679
<v Speaker 2>Okay, So keep going with your story. What happened? Okay?

789
00:43:34.599 --> 00:43:39.480
<v Speaker 17>What happened is we kept getting delayed and promises and

790
00:43:40.280 --> 00:43:45.360
<v Speaker 17>that these these timelines that haven't occurred, and so currently

791
00:43:45.400 --> 00:43:49.599
<v Speaker 17>we're out, you know what, ninety seven thousand, you know,

792
00:43:49.679 --> 00:43:53.280
<v Speaker 17>with a combination of of the Bortamineum project and the building.

793
00:43:54.400 --> 00:43:57.119
<v Speaker 2>And I thought you said one hundred and sixty thousand

794
00:43:57.280 --> 00:43:59.400
<v Speaker 2>so far. I thought you said one hundred and sixty

795
00:43:59.480 --> 00:44:00.840
<v Speaker 2>so well.

796
00:44:00.719 --> 00:44:02.840
<v Speaker 4>There's been other work done and completed.

797
00:44:03.039 --> 00:44:06.079
<v Speaker 17>And that's where the difference is at. But what hasn't

798
00:44:06.079 --> 00:44:09.159
<v Speaker 17>been completed is that we haven't got the risk project

799
00:44:09.199 --> 00:44:13.280
<v Speaker 17>done as far as the foundation work and the building.

800
00:44:13.840 --> 00:44:17.920
<v Speaker 2>Well, okay, hold on, hold on for okay, the guy

801
00:44:17.960 --> 00:44:20.599
<v Speaker 2>didn't walk away or anything, and he did start. I

802
00:44:20.679 --> 00:44:25.360
<v Speaker 2>need to know what percentage of the project is done.

803
00:44:27.119 --> 00:44:29.239
<v Speaker 17>I'm going to say about fifty percent.

804
00:44:31.280 --> 00:44:37.719
<v Speaker 2>Did you say sixty percent? Fifty? Okay, fifty half? Okay,

805
00:44:37.800 --> 00:44:40.320
<v Speaker 2>here's I here's what else I want to know. That's

806
00:44:40.400 --> 00:44:43.159
<v Speaker 2>one sixty you said you paid did you now? And

807
00:44:43.199 --> 00:44:46.320
<v Speaker 2>then you mentioned ninety seven? So is it one sixty

808
00:44:46.360 --> 00:44:47.400
<v Speaker 2>plus ninety seven?

809
00:44:49.199 --> 00:44:50.920
<v Speaker 9>Uh one?

810
00:44:51.239 --> 00:44:54.480
<v Speaker 17>Actually totals one sixty. And there's been some work done

811
00:44:54.800 --> 00:44:59.159
<v Speaker 17>that been paid for, but we're still out ninety seven

812
00:44:59.199 --> 00:45:03.559
<v Speaker 17>thousand or for the completion of the foundation and.

813
00:45:05.320 --> 00:45:09.480
<v Speaker 2>I see this is the part and Selmo, I'm answering.

814
00:45:09.559 --> 00:45:13.519
<v Speaker 2>I'm asking this for a very specific reason. You keep

815
00:45:13.559 --> 00:45:18.079
<v Speaker 2>mentioning two numbers. So I don't understand how much how

816
00:45:18.159 --> 00:45:20.239
<v Speaker 2>much money out of your pocket? I don't care where

817
00:45:20.239 --> 00:45:22.960
<v Speaker 2>it went? How much money out of your pocket for

818
00:45:23.039 --> 00:45:24.119
<v Speaker 2>this project? So far?

819
00:45:26.119 --> 00:45:29.880
<v Speaker 17>Probably that first number one hundred and sixty, okay.

820
00:45:29.639 --> 00:45:35.800
<v Speaker 2>And that includes the ninety seven right, okay, So keep going.

821
00:45:36.039 --> 00:45:38.599
<v Speaker 2>Fifty percent of the project has been done. Is it

822
00:45:38.679 --> 00:45:42.679
<v Speaker 2>pretty good? So far? So far?

823
00:45:42.840 --> 00:45:46.119
<v Speaker 17>Yeah, he can. He's completed what he's you know, what

824
00:45:46.239 --> 00:45:48.920
<v Speaker 17>he started, you know, as far as like the septic system, and.

825
00:45:49.079 --> 00:45:50.880
<v Speaker 2>So what what are you calling about today?

826
00:45:51.960 --> 00:45:55.400
<v Speaker 17>Well, I'm calling about that. We're not getting any more

827
00:45:56.280 --> 00:46:00.840
<v Speaker 17>response from him as far as we keep getting these delays,

828
00:45:59.840 --> 00:46:03.920
<v Speaker 17>and we we uh, we can't get on the timeline

829
00:46:03.920 --> 00:46:06.480
<v Speaker 17>when you're gonna we can't get anything affirmative from him.

830
00:46:07.159 --> 00:46:09.639
<v Speaker 2>And when was the last time he was on the job.

831
00:46:11.079 --> 00:46:11.760
<v Speaker 18>Oh, my gosh.

832
00:46:11.760 --> 00:46:17.960
<v Speaker 17>Probably uh, I'm gonna say maybe April tune of last.

833
00:46:17.840 --> 00:46:20.079
<v Speaker 2>All right, hang on, I'm Tom Martinez three O three

834
00:46:20.239 --> 00:46:23.280
<v Speaker 2>seven one three eight two five five. This is bad news.

835
00:46:23.719 --> 00:46:25.880
<v Speaker 2>We got to talk about it. And by the way,

836
00:46:25.880 --> 00:46:28.480
<v Speaker 2>one clear Choice Garage Doors will do the beautiful garage

837
00:46:28.519 --> 00:46:31.559
<v Speaker 2>doors for you. One clear choice doores dot com. Whether

838
00:46:31.599 --> 00:46:33.920
<v Speaker 2>it's the opener or the door, They'll do it all.

839
00:46:34.239 --> 00:46:36.960
<v Speaker 2>And twenty four to seven service for emergencies, all of

840
00:46:37.000 --> 00:46:46.440
<v Speaker 2>the prices on their website. One clear choice doors dot Com.

841
00:46:47.000 --> 00:46:50.239
<v Speaker 2>Go with a sure thing Denver's best roofer Excel Roofing

842
00:46:50.320 --> 00:46:53.000
<v Speaker 2>dot com. You don't pay a cent until you're content.

843
00:46:56.360 --> 00:46:59.519
<v Speaker 2>Time for an insurance check up free, no obligation. In comparison,

844
00:46:59.639 --> 00:47:03.239
<v Speaker 2>call Compass Insurance paying too much your coverage at dozens

845
00:47:03.239 --> 00:47:05.960
<v Speaker 2>of insurance companies find out now three all three seven

846
00:47:05.960 --> 00:47:08.320
<v Speaker 2>to seven to one help. You'll think you're his only

847
00:47:08.440 --> 00:47:10.880
<v Speaker 2>customer when you choose Frank durand the real estate Man

848
00:47:10.960 --> 00:47:14.400
<v Speaker 2>dot com to list your home with Remax Alliance three

849
00:47:14.559 --> 00:47:20.360
<v Speaker 2>three nine two zero sixteen twenty two. I'm Tom Martino.

850
00:47:20.480 --> 00:47:26.559
<v Speaker 2>You're troubleshooter and Selmo has a problem. And by the way,

851
00:47:26.599 --> 00:47:29.000
<v Speaker 2>I didn't forget about you, Barbara hang On and Selmo

852
00:47:31.280 --> 00:47:34.920
<v Speaker 2>if you hadn't heard from them since April, fifty percent

853
00:47:34.960 --> 00:47:41.320
<v Speaker 2>of the project's done, you've paid roughly half. I mean,

854
00:47:41.320 --> 00:47:43.800
<v Speaker 2>you're not behind the eight ball as far as money out,

855
00:47:44.559 --> 00:47:48.639
<v Speaker 2>but we need to give you some help. We need

856
00:47:48.679 --> 00:47:51.800
<v Speaker 2>to have somebody maybe assigned to this case that can

857
00:47:51.840 --> 00:47:53.400
<v Speaker 2>make some phone calls. Would you like that?

858
00:47:54.719 --> 00:47:55.559
<v Speaker 17>Yes, that'd be great.

859
00:47:57.079 --> 00:48:05.039
<v Speaker 2>Where's this being built in Brighton? May I ask the size?

860
00:48:05.280 --> 00:48:07.519
<v Speaker 2>I'm curious.

861
00:48:07.639 --> 00:48:11.800
<v Speaker 17>Yes, it's approximately thirty two hundred square feet.

862
00:48:13.119 --> 00:48:17.280
<v Speaker 2>Okay, so you have you know, these things are very

863
00:48:17.360 --> 00:48:21.840
<v Speaker 2>popular with people that I call nott So what I

864
00:48:21.920 --> 00:48:24.880
<v Speaker 2>mean by that is like you have people that have

865
00:48:24.960 --> 00:48:28.400
<v Speaker 2>done it with airplanes, you know, part hangar, part residence.

866
00:48:28.559 --> 00:48:32.360
<v Speaker 2>People have done it with gearheads, cars, park garage or

867
00:48:32.440 --> 00:48:36.760
<v Speaker 2>shop and part residents horse people. That's really popular. They

868
00:48:36.800 --> 00:48:40.719
<v Speaker 2>do some stalls in a little arena maybe or wash racks,

869
00:48:40.760 --> 00:48:44.039
<v Speaker 2>and then they do a residence next to it. So

870
00:48:44.679 --> 00:48:46.079
<v Speaker 2>what kind of neighborhood are you in?

871
00:48:47.719 --> 00:48:51.440
<v Speaker 17>It's like a farming neighborhood. Is pretty quiet out here.

872
00:48:52.760 --> 00:48:55.599
<v Speaker 2>Now, why did you decide to do that combination unit

873
00:48:56.239 --> 00:48:57.800
<v Speaker 2>of residents and shop.

874
00:48:59.239 --> 00:49:01.840
<v Speaker 17>Well, because we have a motor home that would like

875
00:49:01.880 --> 00:49:05.800
<v Speaker 17>to put in and tinker with. So it's one of

876
00:49:05.840 --> 00:49:09.000
<v Speaker 17>the good sized garage to I was, I give it

877
00:49:09.039 --> 00:49:11.440
<v Speaker 17>the wrong numbers. It's gonna be about thirty six hundred

878
00:49:11.480 --> 00:49:13.639
<v Speaker 17>square feet and eleven hundred of that was going to

879
00:49:13.679 --> 00:49:16.119
<v Speaker 17>be the living quarters. It's about twenty five hundred.

880
00:49:16.280 --> 00:49:17.360
<v Speaker 18>Okay, garage.

881
00:49:19.039 --> 00:49:20.880
<v Speaker 2>So do you travel a lot with your motor home?

882
00:49:21.840 --> 00:49:22.079
<v Speaker 9>Yeah?

883
00:49:22.320 --> 00:49:28.559
<v Speaker 2>Sure do Yeah. So anyway, we're going to give you

884
00:49:28.639 --> 00:49:31.400
<v Speaker 2>deputy doc. He volunteered. He said, let me help and

885
00:49:31.559 --> 00:49:36.360
<v Speaker 2>Selmo and and Selmo. Do you know your name? Your

886
00:49:36.440 --> 00:49:39.000
<v Speaker 2>name means protected by God. I bet you knew that, right.

887
00:49:40.159 --> 00:49:41.519
<v Speaker 17>I've heard that once more than once.

888
00:49:41.639 --> 00:49:41.800
<v Speaker 4>Yeah.

889
00:49:43.920 --> 00:49:48.519
<v Speaker 2>Yeah, dramatic background, but it goes to Portuguese and Italians

890
00:49:48.559 --> 00:49:52.320
<v Speaker 2>adopted after a saint. I looked that up. I looked

891
00:49:52.320 --> 00:49:54.440
<v Speaker 2>it up. It's pretty cool, all right, man, thank you

892
00:49:54.519 --> 00:49:56.719
<v Speaker 2>very much. Three oh three seven one three eight two

893
00:49:56.760 --> 00:50:03.760
<v Speaker 2>five five Barbara. Back to Barbara. So let's continue here

894
00:50:04.280 --> 00:50:09.119
<v Speaker 2>your FOURD escape again. Now they say you need an engine.

895
00:50:09.719 --> 00:50:11.639
<v Speaker 2>What I'd like you to do is get back to

896
00:50:11.760 --> 00:50:16.320
<v Speaker 2>us on that warranty. We will have somebody go over

897
00:50:16.480 --> 00:50:20.880
<v Speaker 2>everything to make sure you're being treated fairly. Do you

898
00:50:20.960 --> 00:50:22.840
<v Speaker 2>have any follow up questions?

899
00:50:23.480 --> 00:50:25.239
<v Speaker 3>I appreciate that. I just want to let you know

900
00:50:25.280 --> 00:50:29.239
<v Speaker 3>that my warranty was an extended purchased at the time

901
00:50:29.280 --> 00:50:32.199
<v Speaker 3>that I bought the car. It's an extended warranty use

902
00:50:32.320 --> 00:50:33.199
<v Speaker 3>vehicle coverage.

903
00:50:33.880 --> 00:50:37.880
<v Speaker 2>But we still at twenty seventeen. If you've owned it

904
00:50:37.920 --> 00:50:42.039
<v Speaker 2>since then, did you buy it in two thousands? Yeah,

905
00:50:42.360 --> 00:50:45.159
<v Speaker 2>she's saying she has some kind of aftermarket warranty. Who

906
00:50:45.239 --> 00:50:48.000
<v Speaker 2>is it? Okay? Hold on, when did you buy this car?

907
00:50:48.920 --> 00:50:50.000
<v Speaker 3>Five of twenty three?

908
00:50:52.800 --> 00:50:57.400
<v Speaker 2>Okay, okay, so when you bought it, that's when you

909
00:50:57.519 --> 00:51:04.360
<v Speaker 2>bought an extended warranty. Correct, Okay, fine, keep us in

910
00:51:04.440 --> 00:51:11.360
<v Speaker 2>front of Okay, all right, you keep us informed. And

911
00:51:11.440 --> 00:51:15.480
<v Speaker 2>I wrote this down three oh three seven one three

912
00:51:15.760 --> 00:51:18.679
<v Speaker 2>talk three oh three seven one three eight two five five.

913
00:51:18.760 --> 00:51:22.559
<v Speaker 2>Let me go back to some texts about windows, doors

914
00:51:22.880 --> 00:51:27.119
<v Speaker 2>and siding. Somebody wants to know. Now, this is controversial.

915
00:51:27.199 --> 00:51:30.119
<v Speaker 2>Nobody likes down talking bad about products they sell for

916
00:51:30.199 --> 00:51:34.599
<v Speaker 2>goodness sakes. But I I am not. I'll just say

917
00:51:34.639 --> 00:51:39.280
<v Speaker 2>this upfront. I'm not a big fan of Hardy I'm not.

918
00:51:40.079 --> 00:51:42.199
<v Speaker 2>You know, it's got to be installed, in my opinion,

919
00:51:42.239 --> 00:51:44.760
<v Speaker 2>perfectly and all of that. I'm on to ask K

920
00:51:44.880 --> 00:51:49.960
<v Speaker 2>and H Home Solutions what they think about hardyboard or

921
00:51:50.000 --> 00:51:53.159
<v Speaker 2>whatever they call James Hardy siding, Robert, yes, And then

922
00:51:53.199 --> 00:51:55.840
<v Speaker 2>what other options you have and what do you like?

923
00:51:55.920 --> 00:51:58.719
<v Speaker 16>Go ahead, Like you said, hardiboard, I mean, is really

924
00:51:58.719 --> 00:52:00.880
<v Speaker 16>going to be like your best option here for the

925
00:52:00.920 --> 00:52:02.719
<v Speaker 16>elements just because it stands the test of time. But

926
00:52:02.800 --> 00:52:05.599
<v Speaker 16>why just because it's concrete board, it's it's made for

927
00:52:05.639 --> 00:52:09.320
<v Speaker 16>the elements, it's pre painted. Part of their paint is

928
00:52:09.360 --> 00:52:10.199
<v Speaker 16>part of their warranty.

929
00:52:10.280 --> 00:52:11.440
<v Speaker 2>It's pretty resisted.

930
00:52:12.119 --> 00:52:14.400
<v Speaker 16>Yeah, it stands the test of time, but you're right, Tom,

931
00:52:14.440 --> 00:52:17.360
<v Speaker 16>it has to be installed correctly for everything to function right.

932
00:52:18.119 --> 00:52:19.679
<v Speaker 16>The next to that, we do have a mill Run

933
00:52:19.719 --> 00:52:22.920
<v Speaker 16>which is an insulated vinyl that also comes with like

934
00:52:22.960 --> 00:52:25.119
<v Speaker 16>a lifetime pro rated warranty. And then we have pro

935
00:52:25.199 --> 00:52:28.000
<v Speaker 16>v a vinyl that we also comes with a pro

936
00:52:28.079 --> 00:52:30.920
<v Speaker 16>rated warranty. But we also of offer a house rap

937
00:52:31.000 --> 00:52:34.880
<v Speaker 16>that also adds an insulating factor as well behind some

938
00:52:34.960 --> 00:52:36.920
<v Speaker 16>of these because some of you just you know, some

939
00:52:36.960 --> 00:52:39.480
<v Speaker 16>of the siding we get is just siding, but we

940
00:52:39.519 --> 00:52:42.360
<v Speaker 16>also can add a house rap that has our value

941
00:52:42.360 --> 00:52:43.920
<v Speaker 16>on it as well. So not just.

942
00:52:45.360 --> 00:52:48.880
<v Speaker 2>Tickets, man, Yes, sir, yeah, I will, I will, I

943
00:52:48.920 --> 00:52:50.159
<v Speaker 2>will home show tickets.

944
00:52:50.199 --> 00:52:52.280
<v Speaker 16>Go ahead, spill the beat. So we're running the home

945
00:52:52.280 --> 00:52:54.840
<v Speaker 16>show like you guys are advertising. We're down there from

946
00:52:54.840 --> 00:52:58.239
<v Speaker 16>the eighth to the sixteenth and We're running a little

947
00:52:58.239 --> 00:52:59.760
<v Speaker 16>deal here that if anybody wants to call in during

948
00:52:59.800 --> 00:53:02.360
<v Speaker 16>the show and mention your guys' show to us and

949
00:53:02.440 --> 00:53:05.639
<v Speaker 16>get a book a free quote with us, we will

950
00:53:05.679 --> 00:53:07.440
<v Speaker 16>give them some free tickets to the show.

951
00:53:07.480 --> 00:53:08.440
<v Speaker 2>How much are those worth?

952
00:53:08.519 --> 00:53:11.719
<v Speaker 16>Man, they've raised the prices recently. They used to be fifteen.

953
00:53:11.760 --> 00:53:14.320
<v Speaker 16>They range anywhere from fifteen to thirty dollars a piece. Wow.

954
00:53:14.840 --> 00:53:17.719
<v Speaker 2>Okay, So how many are giving away for a free quote?

955
00:53:18.239 --> 00:53:20.440
<v Speaker 16>I mean, we have quite a few, depending on you know,

956
00:53:20.480 --> 00:53:22.480
<v Speaker 16>what their needs are. But I'd say at the minimum two.

957
00:53:22.840 --> 00:53:24.199
<v Speaker 16>If you needed more than that, I'm sure we could

958
00:53:24.199 --> 00:53:24.840
<v Speaker 16>make something work.

959
00:53:26.400 --> 00:53:27.519
<v Speaker 9>Oh he means how many?

960
00:53:27.559 --> 00:53:27.760
<v Speaker 18>Four?

961
00:53:28.119 --> 00:53:28.320
<v Speaker 9>Yeah?

962
00:53:28.440 --> 00:53:31.039
<v Speaker 6>I mean like if ten people call, they'll all get

963
00:53:31.039 --> 00:53:31.880
<v Speaker 6>tickets right present?

964
00:53:31.960 --> 00:53:34.639
<v Speaker 2>Yeah? No, no, no, What I mean is each party

965
00:53:34.679 --> 00:53:38.719
<v Speaker 2>mark if somebody wants But that's good too, the overall limit.

966
00:53:38.920 --> 00:53:41.920
<v Speaker 2>But if a party calls, is a party two? Or

967
00:53:41.960 --> 00:53:43.719
<v Speaker 2>would you give away four tickets? Sure?

968
00:53:43.760 --> 00:53:45.840
<v Speaker 16>Absolutely, we'd give away four tickets whatever you need to

969
00:53:45.840 --> 00:53:47.639
<v Speaker 16>get to the show, as long as you book a

970
00:53:47.679 --> 00:53:48.840
<v Speaker 16>free consultation with.

971
00:53:48.840 --> 00:53:52.960
<v Speaker 2>Us and then mark mentioned total limit. How many do

972
00:53:53.000 --> 00:53:55.360
<v Speaker 2>you have to give away? I mean, is it until

973
00:53:55.400 --> 00:53:57.159
<v Speaker 2>further notice or what? Yeah?

974
00:53:57.239 --> 00:53:59.199
<v Speaker 16>Until further notice. I mean I'd love to run out

975
00:53:59.199 --> 00:53:59.639
<v Speaker 16>of all of them.

976
00:53:59.719 --> 00:54:00.440
<v Speaker 4>That's sure.

977
00:54:02.119 --> 00:54:04.320
<v Speaker 2>You can't be a free home show, so I mean.

978
00:54:04.239 --> 00:54:06.079
<v Speaker 16>Right, god, exactly, it's a good time.

979
00:54:06.119 --> 00:54:08.000
<v Speaker 2>It comes like, Now, what do you do when when

980
00:54:08.039 --> 00:54:11.519
<v Speaker 2>they call? When they called, you set them aside.

981
00:54:11.320 --> 00:54:14.000
<v Speaker 16>Or uh oh yeah, I know they just have to

982
00:54:14.039 --> 00:54:16.199
<v Speaker 16>mention and they get them at will call or what. Yep,

983
00:54:16.239 --> 00:54:18.280
<v Speaker 16>we will set them at will call. If on the

984
00:54:18.280 --> 00:54:20.000
<v Speaker 16>event that they do, like I said, book the appointment,

985
00:54:20.000 --> 00:54:21.320
<v Speaker 16>then yeah, we'll have them. They're ready for them to

986
00:54:21.320 --> 00:54:21.719
<v Speaker 16>all right.

987
00:54:21.679 --> 00:54:23.239
<v Speaker 2>Let me give you that. Let me give that number

988
00:54:23.239 --> 00:54:25.960
<v Speaker 2>out three three three oh three four to one seventy

989
00:54:25.960 --> 00:54:28.400
<v Speaker 2>one hundred, and that's the K and age number you

990
00:54:28.400 --> 00:54:32.199
<v Speaker 2>can use any time. Yep. Uh for any kind of products.

991
00:54:32.199 --> 00:54:35.199
<v Speaker 2>That's three oh three four to one seventy one hundred.

992
00:54:40.519 --> 00:54:43.840
<v Speaker 2>Go with a sure thing Denver's Best Roofer Excel roofing

993
00:54:43.880 --> 00:54:46.559
<v Speaker 2>dot com. You don't pay a cent until you're content.

994
00:54:49.920 --> 00:54:53.119
<v Speaker 2>Time for an insurance check up free no obligation comparison

995
00:54:53.239 --> 00:54:56.800
<v Speaker 2>call Compass insurance paying too much your coverage at dozens

996
00:54:56.800 --> 00:54:59.519
<v Speaker 2>of insurance companies find out now three oh three seven

997
00:54:59.599 --> 00:55:02.639
<v Speaker 2>seven one help You'll think you're his only customer. When

998
00:55:02.679 --> 00:55:05.159
<v Speaker 2>you choose Frank durand the real estate man dot Com

999
00:55:05.159 --> 00:55:08.320
<v Speaker 2>to list your home with Remax Alliance three oh three

1000
00:55:08.400 --> 00:55:17.719
<v Speaker 2>nine two zero sixteen twenty two. Hi Tom Martsino here

1001
00:55:20.800 --> 00:55:23.159
<v Speaker 2>seven one three talks seven one three eight two five five.

1002
00:55:24.480 --> 00:55:28.119
<v Speaker 2>So Greg has a question about Rhinoshield.

1003
00:55:28.119 --> 00:55:31.920
<v Speaker 19>Go ahead, Greg, Yeah, Tom, I've been hearing a lot

1004
00:55:31.960 --> 00:55:35.119
<v Speaker 19>of commercials for rhino'shield and I was wondering if you

1005
00:55:35.199 --> 00:55:36.239
<v Speaker 19>know anything about it.

1006
00:55:37.559 --> 00:55:41.519
<v Speaker 2>Yes, I do. Yeah. In fact, over the years, it's

1007
00:55:41.559 --> 00:55:45.400
<v Speaker 2>not new. Over the years, similar products have been marketed

1008
00:55:46.119 --> 00:55:48.920
<v Speaker 2>and I actually used one of them years ago on

1009
00:55:49.039 --> 00:55:52.920
<v Speaker 2>my house. Now, I want to say this right up front.

1010
00:55:53.199 --> 00:55:56.360
<v Speaker 2>If given the choice, I'd go with Kanage Home Solutions

1011
00:55:56.440 --> 00:56:01.199
<v Speaker 2>and get a siding. Okay, Now, I think rhino shield

1012
00:56:01.239 --> 00:56:04.280
<v Speaker 2>is good when you already have a wood product or

1013
00:56:04.320 --> 00:56:07.800
<v Speaker 2>a product that needs to be painted. And we're not

1014
00:56:07.840 --> 00:56:10.039
<v Speaker 2>talking about the rhino that goes in a pickup truck.

1015
00:56:10.440 --> 00:56:13.239
<v Speaker 2>We're talking about rhino shield a painting or a coating

1016
00:56:13.280 --> 00:56:16.920
<v Speaker 2>for a house or a deck. And what it is

1017
00:56:16.920 --> 00:56:24.119
<v Speaker 2>is basically microscopic ceramic spirit spheres. They're little pieces of

1018
00:56:24.320 --> 00:56:31.519
<v Speaker 2>basically ceramic mixed in with a coloring and a insulated,

1019
00:56:31.599 --> 00:56:36.280
<v Speaker 2>durable paint. It's about ten times thicker than regular paint.

1020
00:56:36.880 --> 00:56:39.199
<v Speaker 2>A lot of people don't like the way it looks.

1021
00:56:39.800 --> 00:56:42.880
<v Speaker 2>It does look like a coating. Okay, you're not going

1022
00:56:42.960 --> 00:56:47.880
<v Speaker 2>to see it does look like a coating. I mean

1023
00:56:47.920 --> 00:56:52.559
<v Speaker 2>it does. But it is really strong, really strong. You

1024
00:56:52.599 --> 00:56:55.519
<v Speaker 2>can actually stop wood rotting. You can go over well

1025
00:56:55.519 --> 00:56:57.159
<v Speaker 2>you want to clean up the rot and sand it

1026
00:56:57.199 --> 00:57:00.199
<v Speaker 2>down and all that. But it's pretty damn good. So

1027
00:57:01.519 --> 00:57:06.360
<v Speaker 2>is highly reflective, so it doesn't absorb heat, and and

1028
00:57:06.400 --> 00:57:12.840
<v Speaker 2>it doesn't warp or fade, it doesn't crack. It's good. Okay,

1029
00:57:12.960 --> 00:57:15.719
<v Speaker 2>but it comes in several different brands. They're not the

1030
00:57:15.719 --> 00:57:18.039
<v Speaker 2>only ones that do it. Now, what do you know

1031
00:57:18.119 --> 00:57:20.960
<v Speaker 2>about it? I'm going to ask our expert here, Robert

1032
00:57:21.519 --> 00:57:25.119
<v Speaker 2>Schischler from K and H. What do you think? Robert?

1033
00:57:25.760 --> 00:57:27.360
<v Speaker 16>You know, I gotta be honest with you, Tom. I'm

1034
00:57:27.400 --> 00:57:30.440
<v Speaker 16>not too familiar with the rhino shield. I mean, we

1035
00:57:30.639 --> 00:57:34.800
<v Speaker 16>like again, we do siding strictly, So I can't give

1036
00:57:34.840 --> 00:57:37.800
<v Speaker 16>you the best answer here. Like you said, the best

1037
00:57:37.800 --> 00:57:39.480
<v Speaker 16>thing I would do is go with siding with us,

1038
00:57:40.480 --> 00:57:43.360
<v Speaker 16>because that's going to be your better fix. But yeah,

1039
00:57:43.400 --> 00:57:44.800
<v Speaker 16>I wish I could give you more answers, but I

1040
00:57:44.840 --> 00:57:46.280
<v Speaker 16>don't have the answers for that.

1041
00:57:46.360 --> 00:57:49.480
<v Speaker 2>You know, it's pretty damn expensive too. What are you

1042
00:57:49.599 --> 00:57:52.159
<v Speaker 2>being quoted for your house?

1043
00:57:52.480 --> 00:57:54.920
<v Speaker 4>I haven't. I haven't called yet.

1044
00:57:55.079 --> 00:57:58.480
<v Speaker 19>And one thing I do know is based on the cost,

1045
00:57:58.559 --> 00:58:01.239
<v Speaker 19>you're not going to be able to change colors very often.

1046
00:58:02.519 --> 00:58:04.039
<v Speaker 19>You're gonna have to, oh.

1047
00:58:05.760 --> 00:58:08.800
<v Speaker 2>Well, for sure. I mean changing a color would be

1048
00:58:08.800 --> 00:58:11.400
<v Speaker 2>a nightmare taking the damn stuff down.

1049
00:58:14.639 --> 00:58:18.079
<v Speaker 19>Yeah, So, I mean that's that so far. I haven't

1050
00:58:18.119 --> 00:58:21.360
<v Speaker 19>contacted anybody. I'm going to do some research and see

1051
00:58:21.400 --> 00:58:24.480
<v Speaker 19>who the different brands are. I have an existing home.

1052
00:58:24.559 --> 00:58:28.719
<v Speaker 19>In the the siding which is wood and on the

1053
00:58:28.800 --> 00:58:32.960
<v Speaker 19>back it celp siding is then pretty good shape. I'm

1054
00:58:33.000 --> 00:58:35.960
<v Speaker 19>just getting tired of painting every five years.

1055
00:58:37.679 --> 00:58:40.000
<v Speaker 2>Liten to this man, Listen to this thinking of it.

1056
00:58:41.440 --> 00:58:44.920
<v Speaker 2>Listen to the pricing. According to this data I pulled

1057
00:58:45.000 --> 00:58:49.199
<v Speaker 2>up on a home improvement site Independent, it can range

1058
00:58:49.280 --> 00:58:53.039
<v Speaker 2>up to fourteen bucks a foot. It's usually it's anywhere

1059
00:58:53.079 --> 00:58:57.400
<v Speaker 2>from nine to fourteen bucks a foot. And you're talking about, like,

1060
00:58:58.599 --> 00:59:02.400
<v Speaker 2>you know, eighteen grand for like a two thousand square

1061
00:59:02.400 --> 00:59:07.519
<v Speaker 2>foot house. I mean, yeah, it's a lot of money.

1062
00:59:07.760 --> 00:59:10.920
<v Speaker 2>I mean so well, you can damn near do siding.

1063
00:59:12.840 --> 00:59:15.480
<v Speaker 19>Yeah, so the for a two thousand square foot home,

1064
00:59:15.480 --> 00:59:20.519
<v Speaker 19>what would LP sighting? I'm not LP, but uh, James

1065
00:59:20.519 --> 00:59:23.440
<v Speaker 19>Hardy got the concrete mixed it, yeah, James Hardy.

1066
00:59:23.679 --> 00:59:27.679
<v Speaker 2>Yeah, what would that be? Robert approximately?

1067
00:59:27.719 --> 00:59:33.559
<v Speaker 16>Approximately? Just roughly, man, I mean right around that. I mean, honestly,

1068
00:59:33.599 --> 00:59:35.519
<v Speaker 16>it's a it's a very it's a high end product.

1069
00:59:35.559 --> 00:59:35.679
<v Speaker 1>Man.

1070
00:59:35.679 --> 00:59:37.920
<v Speaker 16>It's it's good. It's lasts a sense of the test

1071
00:59:37.960 --> 00:59:40.559
<v Speaker 16>of time. So but I'm not the sales reps. I mean,

1072
00:59:40.599 --> 00:59:42.159
<v Speaker 16>I don't want to quote them and tell me.

1073
00:59:42.199 --> 00:59:44.400
<v Speaker 2>No, I get it. But we got to have some ballparks.

1074
00:59:44.400 --> 00:59:45.920
<v Speaker 2>I mean, that's the whole idea of being here, right,

1075
00:59:45.960 --> 00:59:50.199
<v Speaker 2>we got it. You know. So you're saying probably a

1076
00:59:50.239 --> 00:59:55.800
<v Speaker 2>medium size or good size home about eighteen grand fully installed.

1077
00:59:55.320 --> 00:59:58.119
<v Speaker 16>Fully installed, fully warranted, and then again comes with a

1078
00:59:58.119 --> 01:00:01.559
<v Speaker 16>thirty year, thirty year manufacturer quarantine, one time transfer that will.

1079
01:00:01.440 --> 01:00:03.199
<v Speaker 2>Come out and give you a free quote. Man, you'll

1080
01:00:03.199 --> 01:00:05.760
<v Speaker 2>get free tickets to those tickets to the show. Absolutely,

1081
01:00:06.239 --> 01:00:10.800
<v Speaker 2>you know that's not a bad idea. Yeah, it's three

1082
01:00:10.800 --> 01:00:15.360
<v Speaker 2>out three. It is a great idea. And then you

1083
01:00:15.400 --> 01:00:17.320
<v Speaker 2>get home show tickets. Yeah, then not only that.

1084
01:00:17.639 --> 01:00:19.679
<v Speaker 16>Let me know, home show you can look at all

1085
01:00:19.719 --> 01:00:21.920
<v Speaker 16>the products absolutely come down saying, you know, I.

1086
01:00:21.960 --> 01:00:24.519
<v Speaker 2>Hesitate to bring this up, but bro I got to

1087
01:00:24.559 --> 01:00:28.960
<v Speaker 2>bring it up, Robert, only because I loved it, and

1088
01:00:29.119 --> 01:00:33.960
<v Speaker 2>so many companies did it. Those they they're all different names,

1089
01:00:34.199 --> 01:00:37.440
<v Speaker 2>but it all comes down to this solid polymer. One

1090
01:00:37.519 --> 01:00:41.440
<v Speaker 2>is called Everlast. They were called different names, and then

1091
01:00:41.480 --> 01:00:44.519
<v Speaker 2>they abruptly pulled them off the market. Yes, and I

1092
01:00:44.519 --> 01:00:47.360
<v Speaker 2>mean these things had color through and through. They were

1093
01:00:47.480 --> 01:00:50.079
<v Speaker 2>damn near bulletproof. What happened, Robert?

1094
01:00:50.519 --> 01:00:53.280
<v Speaker 16>You know, in the process of their manufacturing, we started

1095
01:00:53.480 --> 01:00:56.360
<v Speaker 16>realizing some of the issues with Colorado weather. Some of

1096
01:00:56.400 --> 01:01:00.360
<v Speaker 16>their products were warping. Son was just kind of beating

1097
01:01:00.440 --> 01:01:02.559
<v Speaker 16>us up, and so we kind of had to get

1098
01:01:02.639 --> 01:01:05.119
<v Speaker 16>rid of that product. Unfortunately, it started out, like you said,

1099
01:01:05.159 --> 01:01:08.440
<v Speaker 16>really well as a solid product, but it just again

1100
01:01:08.559 --> 01:01:11.079
<v Speaker 16>Colorado mile High element there really kicks its butt. So

1101
01:01:11.880 --> 01:01:12.960
<v Speaker 16>that's where we kind of lean more.

1102
01:01:13.039 --> 01:01:15.639
<v Speaker 2>Well around the country. Is this still doing well? It's

1103
01:01:15.639 --> 01:01:16.079
<v Speaker 2>still yeah.

1104
01:01:16.320 --> 01:01:19.559
<v Speaker 16>It performs well in other areas out east, you know,

1105
01:01:20.119 --> 01:01:23.639
<v Speaker 16>anywhere really outside of Colorado, Arizona, Wyoming, kind of this

1106
01:01:23.639 --> 01:01:24.679
<v Speaker 16>little belt we're in here.

1107
01:01:25.440 --> 01:01:28.679
<v Speaker 2>But again, now I heard another one. Here's another one,

1108
01:01:30.159 --> 01:01:37.840
<v Speaker 2>a line siding. Have you heard of that? I have not? Okay,

1109
01:01:39.039 --> 01:01:44.079
<v Speaker 2>apparently it was like the solid product, you know, the

1110
01:01:44.920 --> 01:01:50.719
<v Speaker 2>polymer product. So you haven't heard of it?

1111
01:01:51.119 --> 01:01:52.599
<v Speaker 16>Well, I have not. I mean, like I said, we

1112
01:01:52.639 --> 01:01:54.840
<v Speaker 16>are our big ones that we know that can kind

1113
01:01:54.840 --> 01:01:56.760
<v Speaker 16>of stand the test of time are Hardy, pro Vio

1114
01:01:56.840 --> 01:02:01.760
<v Speaker 16>Vinyl and mill Run and its great warranty.

1115
01:02:01.800 --> 01:02:04.920
<v Speaker 2>And again, what is pro Via Basically is it just

1116
01:02:05.000 --> 01:02:06.159
<v Speaker 2>a vinyl product? It is?

1117
01:02:06.199 --> 01:02:10.239
<v Speaker 16>It is a vinyl product. Obviously, tons of different colors

1118
01:02:10.280 --> 01:02:12.239
<v Speaker 16>and options and caps and whatnot. But it does come

1119
01:02:12.280 --> 01:02:15.360
<v Speaker 16>with a lifetime warranty that is also one time transferable.

1120
01:02:16.719 --> 01:02:19.039
<v Speaker 2>Okay. Then I have another question. Do you remember the

1121
01:02:19.119 --> 01:02:22.840
<v Speaker 2>vinyl coded steel and vinyl coded When we talk about vinyl,

1122
01:02:22.920 --> 01:02:26.119
<v Speaker 2>are we talking about that or are we talking about

1123
01:02:26.679 --> 01:02:28.880
<v Speaker 2>vinyl straight vinyl or vinyl coded.

1124
01:02:29.519 --> 01:02:32.079
<v Speaker 16>It's straight vinyl. A lot of it is backed too,

1125
01:02:32.159 --> 01:02:34.280
<v Speaker 16>so it can kind of you know, uh, take a

1126
01:02:34.280 --> 01:02:36.599
<v Speaker 16>beating as far as hail and what not goes. So,

1127
01:02:36.800 --> 01:02:38.280
<v Speaker 16>but it is straight vinyl product.

1128
01:02:39.599 --> 01:02:42.079
<v Speaker 2>Okay. Do they make vinyl coded steel anymore?

1129
01:02:42.119 --> 01:02:47.039
<v Speaker 16>And aluminum they might, We don't do it just because

1130
01:02:47.039 --> 01:02:49.480
<v Speaker 16>of all the issues we had you know with.

1131
01:02:49.599 --> 01:02:53.400
<v Speaker 2>Uh okay, William William, what is your comment on siding?

1132
01:02:55.119 --> 01:02:58.800
<v Speaker 18>Well, I just recently got did some work in the

1133
01:02:58.800 --> 01:03:01.039
<v Speaker 18>house and I did get quote it was last year.

1134
01:03:01.199 --> 01:03:05.239
<v Speaker 18>There was a recent K and H, a bunch of folks,

1135
01:03:05.400 --> 01:03:07.880
<v Speaker 18>all of we're pretty consistent. But to do a Hardy

1136
01:03:08.320 --> 01:03:11.360
<v Speaker 18>siding on the house was going to be about fifty

1137
01:03:11.440 --> 01:03:13.719
<v Speaker 18>grand for twelve.

1138
01:03:13.440 --> 01:03:14.920
<v Speaker 2>Hundred and how big is your house?

1139
01:03:15.880 --> 01:03:19.000
<v Speaker 18>About twelve hundred square foot?

1140
01:03:18.440 --> 01:03:22.519
<v Speaker 2>It's a hundred square feet fifty grand?

1141
01:03:23.039 --> 01:03:26.480
<v Speaker 18>Well, I'm talking about the entire foot print inside the house.

1142
01:03:26.639 --> 01:03:29.280
<v Speaker 18>I don't know what the measurement was outside.

1143
01:03:30.320 --> 01:03:31.840
<v Speaker 16>Yeah, there's a lot of things, you get that, but

1144
01:03:31.920 --> 01:03:34.039
<v Speaker 16>it can't be that much twelve hundred square feet.

1145
01:03:34.119 --> 01:03:34.920
<v Speaker 4>But no, it was.

1146
01:03:35.400 --> 01:03:42.159
<v Speaker 18>What's that It was pretty consistent amongst everybody in the industry,

1147
01:03:43.320 --> 01:03:46.480
<v Speaker 18>But for Hardy to be completely redone sooppits and all

1148
01:03:46.559 --> 01:03:49.719
<v Speaker 18>that stuff, it was going to be about thirty five

1149
01:03:49.760 --> 01:03:53.559
<v Speaker 18>to fifty grand fifty being outside if they had to

1150
01:03:53.599 --> 01:04:02.360
<v Speaker 18>replace any OSB So okay, Yi, I mean yeah, man,

1151
01:04:02.800 --> 01:04:05.280
<v Speaker 18>there was nobody who out there? Crazy?

1152
01:04:06.760 --> 01:04:09.199
<v Speaker 2>What else did you get? What else did you get

1153
01:04:09.880 --> 01:04:10.360
<v Speaker 2>bids on?

1154
01:04:12.519 --> 01:04:12.800
<v Speaker 15>Well?

1155
01:04:13.079 --> 01:04:16.280
<v Speaker 18>I did the painting, the whole house painting and redoing

1156
01:04:16.320 --> 01:04:18.239
<v Speaker 18>repairs instead of doing replacement of.

1157
01:04:20.960 --> 01:04:24.280
<v Speaker 2>Hey, so you know what some people are doing, William.

1158
01:04:24.920 --> 01:04:27.840
<v Speaker 2>They take off the damn siding and they're putting up stucco.

1159
01:04:31.000 --> 01:04:34.519
<v Speaker 18>Yeah, there's nothing wrong with it. It was a good, good idea.

1160
01:04:34.599 --> 01:04:37.960
<v Speaker 18>I just yeah, I didn't have OSB under there.

1161
01:04:39.480 --> 01:04:42.679
<v Speaker 2>Damn. I'm wondering how much you know. I wonder if

1162
01:04:42.719 --> 01:04:47.719
<v Speaker 2>you compare like stucco to like other kinds of siding,

1163
01:04:49.119 --> 01:04:52.079
<v Speaker 2>what that would be, Robert, what do you think as

1164
01:04:52.119 --> 01:04:56.599
<v Speaker 2>far as comparisons, do you know, like James Hardy or

1165
01:04:56.599 --> 01:04:59.960
<v Speaker 2>another good siding versus stucco? Is siding a bit cheap?

1166
01:05:01.199 --> 01:05:03.880
<v Speaker 16>You know, we don't do any stucco, so I can't

1167
01:05:03.880 --> 01:05:05.559
<v Speaker 16>really do any price comparing there.

1168
01:05:05.679 --> 01:05:09.159
<v Speaker 2>I do it, but certainly though when it comes certainly

1169
01:05:09.199 --> 01:05:11.599
<v Speaker 2>when it comes to selling, though, you have to sell

1170
01:05:11.639 --> 01:05:12.920
<v Speaker 2>against some of this stuff.

1171
01:05:13.679 --> 01:05:16.400
<v Speaker 16>Yeah, no, one hundred percent. I'm not the sales rep,

1172
01:05:16.440 --> 01:05:18.079
<v Speaker 16>so I can't really. I don't want to speak out

1173
01:05:18.079 --> 01:05:19.800
<v Speaker 16>of turn here, but I just can't. We don't really

1174
01:05:20.000 --> 01:05:21.719
<v Speaker 16>see your doc and stuff too much.

1175
01:05:21.760 --> 01:05:24.639
<v Speaker 2>So let's talk about free tickets. If you want free tickets,

1176
01:05:24.639 --> 01:05:27.519
<v Speaker 2>you can get free tickets. That's one thing we know

1177
01:05:27.599 --> 01:05:30.280
<v Speaker 2>for sure if you get a free estimate three oh

1178
01:05:30.360 --> 01:05:33.800
<v Speaker 2>three four to one seventy one hundred four to one

1179
01:05:33.960 --> 01:05:40.519
<v Speaker 2>seventy one one hundred. We got more coming up. Go

1180
01:05:40.599 --> 01:05:44.320
<v Speaker 2>with a sure thing Denver's Best Roofer Excel Roofing dot com.

1181
01:05:44.360 --> 01:05:50.079
<v Speaker 2>You don't pay a cent until you're content. Time for

1182
01:05:50.119 --> 01:05:53.880
<v Speaker 2>an insurance check up free, no obligation comparison call Compass

1183
01:05:53.920 --> 01:05:57.199
<v Speaker 2>Insurance paying too much your coverage at dozens of insurance

1184
01:05:57.239 --> 01:05:59.679
<v Speaker 2>companies find out now three oh three seven to seven

1185
01:05:59.760 --> 01:06:02.559
<v Speaker 2>one help. You'll think you're his only customer when you

1186
01:06:02.639 --> 01:06:05.079
<v Speaker 2>choose Frank durand the real estate Man dot com to

1187
01:06:05.199 --> 01:06:08.360
<v Speaker 2>list your home with Remax Alliance three oh three nine

1188
01:06:08.400 --> 01:06:20.320
<v Speaker 2>two zero sixteen twenty two. Hey Tom Martino, your troubleshooter

1189
01:06:20.360 --> 01:06:23.519
<v Speaker 2>three oh three seven one three talk three oh three

1190
01:06:23.599 --> 01:06:27.199
<v Speaker 2>seven one three eight two five five. All right, So

1191
01:06:27.840 --> 01:06:31.480
<v Speaker 2>Deputy Chopper has some follow ups. Deputy Chopper, let's go

1192
01:06:31.599 --> 01:06:33.199
<v Speaker 2>with a couple of them. Here, what's happening?

1193
01:06:34.599 --> 01:06:35.639
<v Speaker 1>I just have one.

1194
01:06:36.400 --> 01:06:39.400
<v Speaker 11>We had a caller Antonio call a couple of days

1195
01:06:39.440 --> 01:06:43.400
<v Speaker 11>ago about a problem at a mortuary where there.

1196
01:06:43.320 --> 01:06:44.800
<v Speaker 2>Was a yes, Sir of.

1197
01:06:46.360 --> 01:06:50.679
<v Speaker 11>The husband, and they opened up the casket and the

1198
01:06:51.159 --> 01:06:54.320
<v Speaker 11>remains was in part separated from everything.

1199
01:06:54.440 --> 01:06:56.559
<v Speaker 2>Now, this this was the viewing of I think of

1200
01:06:56.599 --> 01:06:59.199
<v Speaker 2>his wife, but I might be wrong, but in any case,

1201
01:06:59.599 --> 01:07:02.599
<v Speaker 2>it was terrible. What was his name?

1202
01:07:04.840 --> 01:07:08.199
<v Speaker 11>I didn't get the husband's name, but Antonio was a

1203
01:07:08.199 --> 01:07:10.880
<v Speaker 11>friend of the family. I did reach out to a

1204
01:07:11.079 --> 01:07:13.719
<v Speaker 11>very good friend of mine who's been in the business

1205
01:07:13.719 --> 01:07:17.039
<v Speaker 11>for forty four years, and he could not believe this.

1206
01:07:18.719 --> 01:07:22.519
<v Speaker 11>It just is not the standard policy. And we talked

1207
01:07:22.519 --> 01:07:25.679
<v Speaker 11>about it for some time and he thought the only

1208
01:07:25.760 --> 01:07:30.639
<v Speaker 11>way it could have happened is the martuary didn't realize

1209
01:07:31.440 --> 01:07:33.760
<v Speaker 11>what the shape of the body was at.

1210
01:07:33.599 --> 01:07:35.119
<v Speaker 1>The time, and.

1211
01:07:36.599 --> 01:07:41.119
<v Speaker 11>Because my friend said he would never ever show a body.

1212
01:07:41.360 --> 01:07:44.639
<v Speaker 2>Yeah, but what, so what happened in this particular case.

1213
01:07:44.920 --> 01:07:47.599
<v Speaker 2>You don't have the guy's first name. I can't look

1214
01:07:47.639 --> 01:07:47.960
<v Speaker 2>it up.

1215
01:07:49.079 --> 01:07:51.000
<v Speaker 10>What was we know?

1216
01:07:51.159 --> 01:07:51.719
<v Speaker 11>Antonio?

1217
01:07:53.280 --> 01:07:57.559
<v Speaker 2>Antonio? Okay, got it? So so what what ended up happening? Anything?

1218
01:07:58.559 --> 01:08:02.400
<v Speaker 11>Well, since Antonio was caught was just calling on his own,

1219
01:08:03.039 --> 01:08:07.920
<v Speaker 11>I said, because the family is in uh oh okay ceremonies,

1220
01:08:08.320 --> 01:08:12.360
<v Speaker 11>have the husband call us if there's still an issue,

1221
01:08:12.920 --> 01:08:14.039
<v Speaker 11>because yeah.

1222
01:08:13.880 --> 01:08:16.880
<v Speaker 2>Because wasn't this service supposed to be this Friday?

1223
01:08:17.880 --> 01:08:18.119
<v Speaker 1>Yes?

1224
01:08:18.199 --> 01:08:21.159
<v Speaker 11>It was, Uh, it was it's a Catholic service that

1225
01:08:21.239 --> 01:08:23.680
<v Speaker 11>was going to be a mass and then the cremation

1226
01:08:23.920 --> 01:08:24.600
<v Speaker 11>this Friday.

1227
01:08:25.000 --> 01:08:26.279
<v Speaker 9>So I wanted.

1228
01:08:25.960 --> 01:08:29.960
<v Speaker 11>The the husband agreeve and get it and then call

1229
01:08:30.039 --> 01:08:32.960
<v Speaker 11>us if he had some issues, because it's rough when

1230
01:08:33.199 --> 01:08:37.239
<v Speaker 11>we're getting a third hand caller, you know, talking about something.

1231
01:08:39.279 --> 01:08:41.960
<v Speaker 2>Yeah, for sure. And so you didn't call the.

1232
01:08:42.039 --> 01:08:43.960
<v Speaker 1>Husband, No he didn't.

1233
01:08:44.039 --> 01:08:48.520
<v Speaker 11>He didn't. Again, it was his wife's wife's friend and

1234
01:08:48.600 --> 01:08:51.199
<v Speaker 11>he didn't have that information. It was supposed to say,

1235
01:08:51.239 --> 01:08:54.159
<v Speaker 11>okay stuff, and he never did. All right, you want

1236
01:08:54.159 --> 01:08:55.039
<v Speaker 11>to add one thing.

1237
01:08:54.920 --> 01:08:57.399
<v Speaker 2>Well, well we're still available if he needs help. So

1238
01:08:57.439 --> 01:08:58.520
<v Speaker 2>what's going on now? Bro?

1239
01:08:59.239 --> 01:09:00.399
<v Speaker 1>With the other one?

1240
01:09:00.079 --> 01:09:04.840
<v Speaker 11>The oh, this one, this one might shock us too.

1241
01:09:05.479 --> 01:09:07.880
<v Speaker 11>But remember the guy that had the sixteen year old

1242
01:09:08.359 --> 01:09:16.600
<v Speaker 11>washing machine and he bought parts from Sears and he decided,

1243
01:09:16.680 --> 01:09:19.720
<v Speaker 11>with my talking, to go buy a new washing machine.

1244
01:09:20.439 --> 01:09:23.279
<v Speaker 11>And Serious said send back the parts and we'll give

1245
01:09:23.319 --> 01:09:28.279
<v Speaker 11>you a refund. Guess what, Tom Serious dead the refund?

1246
01:09:30.039 --> 01:09:32.640
<v Speaker 2>Wow? Holy crap?

1247
01:09:33.760 --> 01:09:34.479
<v Speaker 11>Yeah?

1248
01:09:34.560 --> 01:09:38.680
<v Speaker 2>How oh man, Okay, that's good. Did he have to

1249
01:09:38.720 --> 01:09:39.680
<v Speaker 2>send the parts back?

1250
01:09:40.600 --> 01:09:43.359
<v Speaker 11>Yes, he did have to send the parts back. They

1251
01:09:43.359 --> 01:09:48.199
<v Speaker 11>did deduct the diagnosis of one hundred and twenty dollars

1252
01:09:48.479 --> 01:09:51.399
<v Speaker 11>but he got like six hundred and sixty dollars back,

1253
01:09:51.479 --> 01:09:53.920
<v Speaker 11>I think, and he's happy because he has to do

1254
01:09:54.359 --> 01:09:58.000
<v Speaker 11>a washing machine. And to be honest, that's the first

1255
01:09:58.039 --> 01:10:01.279
<v Speaker 11>time I heard Sears ever doing anyth be good. You know,

1256
01:10:01.960 --> 01:10:03.399
<v Speaker 11>since I've been with you, well, you.

1257
01:10:03.359 --> 01:10:06.840
<v Speaker 2>Know, Sears is a freaking dinosaur. I mean, they're dying.

1258
01:10:08.119 --> 01:10:10.960
<v Speaker 2>Can you imagine. I mean, if we look over the

1259
01:10:11.039 --> 01:10:16.119
<v Speaker 2>years at how things have changed, Holy crap, some of

1260
01:10:16.159 --> 01:10:19.279
<v Speaker 2>these giant names are No. One and some of these

1261
01:10:19.880 --> 01:10:22.439
<v Speaker 2>people come out of nowhere in there everything. I mean,

1262
01:10:22.479 --> 01:10:26.640
<v Speaker 2>think about how the world of commerce has changed. Oh

1263
01:10:26.720 --> 01:10:27.439
<v Speaker 2>my gosh.

1264
01:10:27.520 --> 01:10:31.000
<v Speaker 6>I mean, there's eleven Seers stores left, and the majority

1265
01:10:31.079 --> 01:10:33.880
<v Speaker 6>are in California.

1266
01:10:34.000 --> 01:10:39.600
<v Speaker 2>Do you think this could ever happen to a Walmart. No,

1267
01:10:39.800 --> 01:10:43.359
<v Speaker 2>They're too advanced, aren't they? And the largest retailer in

1268
01:10:43.399 --> 01:10:47.159
<v Speaker 2>the world. Plus they adapt well. Sears at one time

1269
01:10:47.159 --> 01:10:49.880
<v Speaker 2>probably was up there. But I think that the word

1270
01:10:50.319 --> 01:10:56.119
<v Speaker 2>I'm looking for is adaptation. Those who adapt stay right, Okay,

1271
01:10:57.399 --> 01:10:59.920
<v Speaker 2>I remember telling Rocky's autos that they never believed in

1272
01:11:00.039 --> 01:11:04.319
<v Speaker 2>the Internet. Anyway, They're unfortunately gone. Right. We have more

1273
01:11:04.319 --> 01:11:06.439
<v Speaker 2>coming up on The Troubleshooter Show three oh three seven

1274
01:11:06.479 --> 01:11:09.600
<v Speaker 2>one three talk seven one three eight two five five

1275
01:11:13.920 --> 01:11:17.199
<v Speaker 2>go with a sure thing Denvers Best Roofer, Excel Roofing

1276
01:11:17.279 --> 01:11:19.920
<v Speaker 2>dot com. You don't pay a cent until you're content.

1277
01:11:21.560 --> 01:11:25.760
<v Speaker 2>Leave time for an insurance check up free, no obligation.

1278
01:11:25.800 --> 01:11:29.600
<v Speaker 2>In comparison, call Compass Insurance. Pay too much your coverage

1279
01:11:29.640 --> 01:11:32.319
<v Speaker 2>at dozens of insurance companies find out now three oh

1280
01:11:32.359 --> 01:11:34.840
<v Speaker 2>three seven seven to one help. You'll think you're his

1281
01:11:35.000 --> 01:11:37.600
<v Speaker 2>only customer when you choose Frank durand the real estate

1282
01:11:37.640 --> 01:11:40.880
<v Speaker 2>Man dot com to list your home with Remax Alliance

1283
01:11:41.119 --> 01:11:45.000
<v Speaker 2>three oh three nine two zero sixteen twenty two.

1284
01:11:49.159 --> 01:11:54.399
<v Speaker 16>D So you don't have.

1285
01:11:56.560 --> 01:12:01.760
<v Speaker 2>Come runouss as can shoot, is gonna help.

1286
01:12:01.840 --> 01:12:10.079
<v Speaker 5>Come Dix is the Troubleshooter Show Now Tom Martinez, Hey, Hey, Hey,

1287
01:12:10.159 --> 01:12:11.479
<v Speaker 5>we're here solving.

1288
01:12:11.159 --> 01:12:14.279
<v Speaker 2>Problems, answering questions, taking your plates. Make your life a

1289
01:12:14.279 --> 01:12:18.039
<v Speaker 2>little easier if we can each end every day Welcome

1290
01:12:18.079 --> 01:12:20.079
<v Speaker 2>one and all, whether you're joining us on the air,

1291
01:12:20.159 --> 01:12:22.479
<v Speaker 2>whether you're joining us on YouTube, or whether you're joining

1292
01:12:22.560 --> 01:12:26.319
<v Speaker 2>us on the radio app. God, it's amazing how many

1293
01:12:26.359 --> 01:12:28.840
<v Speaker 2>calls I'm getting the farthest one, I've gotten two of them.

1294
01:12:29.000 --> 01:12:31.239
<v Speaker 2>What do you think they are? Mark? And it's weird.

1295
01:12:31.520 --> 01:12:36.319
<v Speaker 2>It's weird. In fact, one cafe they gather to listen

1296
01:12:36.359 --> 01:12:40.439
<v Speaker 2>to the show in Alaska, some remote part of Alaska.

1297
01:12:41.279 --> 01:12:46.840
<v Speaker 2>Hello Alaskans, and anyway, Russia the other That's what I

1298
01:12:46.920 --> 01:12:48.920
<v Speaker 2>was just gonna say that, that's right. Well, the guy

1299
01:12:49.039 --> 01:12:53.359
<v Speaker 2>just he texted me the other day. They're still there,

1300
01:12:53.800 --> 01:12:58.279
<v Speaker 2>this village in Russia. I mean, I don't know why,

1301
01:12:58.439 --> 01:13:02.279
<v Speaker 2>but it's pretty cool. So and speaking of Russia, Deputy

1302
01:13:02.319 --> 01:13:05.600
<v Speaker 2>d was from there, and so, uh, you know, how

1303
01:13:05.640 --> 01:13:08.880
<v Speaker 2>the heck and what the heck do they want?

1304
01:13:09.079 --> 01:13:09.279
<v Speaker 9>Right?

1305
01:13:09.319 --> 01:13:12.159
<v Speaker 2>What do they what do they want to hear from

1306
01:13:12.199 --> 01:13:15.159
<v Speaker 2>this show that would be of use to them? And

1307
01:13:15.279 --> 01:13:21.279
<v Speaker 2>of course we have not. I've never gotten texted from

1308
01:13:21.600 --> 01:13:25.560
<v Speaker 2>anywhere farther than that. But I will give away a gift.

1309
01:13:26.119 --> 01:13:30.439
<v Speaker 2>I'll send you some swag and whatever you want, up

1310
01:13:30.439 --> 01:13:33.479
<v Speaker 2>to one hundred dollars, like maybe Amazon or something, if

1311
01:13:33.520 --> 01:13:36.119
<v Speaker 2>you text me and I'm going to verify it. So

1312
01:13:36.319 --> 01:13:41.079
<v Speaker 2>don't pretend from the farthest, the farthest text I get

1313
01:13:41.399 --> 01:13:46.119
<v Speaker 2>or email or contact on YouTube the farthest went away.

1314
01:13:46.600 --> 01:13:51.880
<v Speaker 2>Today we'll get a prize three oh three seven to

1315
01:13:51.920 --> 01:13:56.479
<v Speaker 2>one three talk And I don't mean mentally distant, because

1316
01:13:56.520 --> 01:14:01.640
<v Speaker 2>that would be Doc, he'd win. We're talking about geographically distant,

1317
01:14:02.760 --> 01:14:05.760
<v Speaker 2>all right, So what's on your mind today? We don't

1318
01:14:05.800 --> 01:14:08.560
<v Speaker 2>have for the first time, we don't have calls, So

1319
01:14:08.600 --> 01:14:14.199
<v Speaker 2>I'm going to go to some texts. Tom Hardy board,

1320
01:14:15.000 --> 01:14:19.920
<v Speaker 2>Hearty siding and anything like that is totally compromised if

1321
01:14:19.920 --> 01:14:24.520
<v Speaker 2>someone does not install it properly. So what they're what

1322
01:14:24.560 --> 01:14:30.720
<v Speaker 2>they mean by that is basically they have to have

1323
01:14:33.119 --> 01:14:36.600
<v Speaker 2>the nails or the you know, yeah nails. They don't

1324
01:14:36.640 --> 01:14:39.439
<v Speaker 2>screw it in right, and it can't penetrate the surface.

1325
01:14:39.479 --> 01:14:43.520
<v Speaker 2>All it's it's you've got to be highly skilled to

1326
01:14:43.640 --> 01:14:50.199
<v Speaker 2>install it properly. And they say that they'd rather not

1327
01:14:50.319 --> 01:14:55.600
<v Speaker 2>do it now. Align siding, by the way, somebody texted

1328
01:14:55.600 --> 01:14:57.439
<v Speaker 2>me and said they have it and they love it,

1329
01:14:58.479 --> 01:15:02.279
<v Speaker 2>and it's kind of like the old polymer sightings I

1330
01:15:02.359 --> 01:15:08.000
<v Speaker 2>talked about. But it's a composite cladding. It's by gen Tech,

1331
01:15:08.720 --> 01:15:12.199
<v Speaker 2>And I was trying to think about this line because

1332
01:15:12.359 --> 01:15:20.479
<v Speaker 2>it is a total solid product and the colors are

1333
01:15:20.479 --> 01:15:24.960
<v Speaker 2>impregnated and it's a pretty damn nice uh it's it's

1334
01:15:24.960 --> 01:15:29.680
<v Speaker 2>a pretty nice product a line, and I believe Genesis

1335
01:15:29.720 --> 01:15:34.520
<v Speaker 2>does that right, Mark, didn't they say they did that, Jennie. Yeah, Uh,

1336
01:15:34.760 --> 01:15:38.720
<v Speaker 2>Genesis Total ex Series and Gravinas. I believe Gravina's man.

1337
01:15:38.800 --> 01:15:43.920
<v Speaker 2>They do a little bit of everything, for sure. They

1338
01:15:43.960 --> 01:15:47.119
<v Speaker 2>have you know, like I said, fifty lines of windows,

1339
01:15:47.239 --> 01:15:52.359
<v Speaker 2>multiple lines of doors and windows, and that's Gravina, by

1340
01:15:52.359 --> 01:15:55.359
<v Speaker 2>the way, Gravina Windows dot Com. Nine to fifty West

1341
01:15:55.479 --> 01:15:59.359
<v Speaker 2>Evans and god, we've had them on our list for

1342
01:15:59.439 --> 01:16:02.279
<v Speaker 2>years and year and years, Larry and now Nick and

1343
01:16:02.319 --> 01:16:05.079
<v Speaker 2>then of course Larry worked with his dad nine to

1344
01:16:05.079 --> 01:16:08.680
<v Speaker 2>fifty West Evans, Graffina Windows dot Com. And when we

1345
01:16:08.760 --> 01:16:11.560
<v Speaker 2>talk about heritage, we've been blessed, Mark, We really have

1346
01:16:11.640 --> 01:16:14.119
<v Speaker 2>been blessed by the people that we do business with.

1347
01:16:14.279 --> 01:16:19.840
<v Speaker 2>I mean we really have. When you talk about things

1348
01:16:19.880 --> 01:16:22.199
<v Speaker 2>that could go wrong with companies, I mean, if you

1349
01:16:22.199 --> 01:16:24.520
<v Speaker 2>think about it, we haven't had a lot of bad

1350
01:16:24.680 --> 01:16:28.079
<v Speaker 2>companies over the years. They exist. You know, we've had

1351
01:16:28.079 --> 01:16:31.039
<v Speaker 2>a couple of duds here and there, but it's general.

1352
01:16:31.399 --> 01:16:36.000
<v Speaker 2>I think not was it Solar, No, I forget the name,

1353
01:16:36.159 --> 01:16:37.760
<v Speaker 2>so I don't want to say I think it was,

1354
01:16:38.039 --> 01:16:40.920
<v Speaker 2>but that one. Yeah, that guy, Oh god.

1355
01:16:41.479 --> 01:16:41.840
<v Speaker 1>You know what.

1356
01:16:42.359 --> 01:16:44.640
<v Speaker 2>Here's the thing. Though, he didn't start out bad, No, No,

1357
01:16:44.760 --> 01:16:47.159
<v Speaker 2>he was a pretty good company for a while. See,

1358
01:16:47.239 --> 01:16:49.960
<v Speaker 2>here's the thing. There are a lot of companies that fail,

1359
01:16:50.359 --> 01:16:54.000
<v Speaker 2>not because of dishonesty or anything, but for other reasons.

1360
01:16:54.399 --> 01:16:57.159
<v Speaker 2>And when they fail and they go downhill, it's how

1361
01:16:57.199 --> 01:17:00.720
<v Speaker 2>they handle it that counts. And that's why we always

1362
01:17:00.800 --> 01:17:05.520
<v Speaker 2>keep a really close watch on everything we do when

1363
01:17:05.600 --> 01:17:08.479
<v Speaker 2>it comes to endorsing companies. I mean, if you think

1364
01:17:08.520 --> 01:17:11.760
<v Speaker 2>about it, mark maybe two or three and I say

1365
01:17:11.800 --> 01:17:16.159
<v Speaker 2>bad ones or where they ended badly. And when you

1366
01:17:16.199 --> 01:17:18.279
<v Speaker 2>think of the thousands of people on the referral lists

1367
01:17:18.279 --> 01:17:22.239
<v Speaker 2>over the years and the people we've endorsed. Now, by

1368
01:17:22.279 --> 01:17:26.760
<v Speaker 2>the way, this is really frightening. There's been a new

1369
01:17:26.840 --> 01:17:32.960
<v Speaker 2>study and under Health Watch and CBS News is reporting it.

1370
01:17:33.479 --> 01:17:39.600
<v Speaker 2>Microplastics in human brains are increasing over time.

1371
01:17:40.079 --> 01:17:40.520
<v Speaker 13>They have.

1372
01:17:42.439 --> 01:17:47.800
<v Speaker 2>In an article published by Nature Medicine, the University of

1373
01:17:47.840 --> 01:17:55.560
<v Speaker 2>New Mexico. Researchers found microplastics in human brains in the

1374
01:17:55.760 --> 01:18:03.159
<v Speaker 2>last eight to ten years have increased fifty percent. I

1375
01:18:03.199 --> 01:18:06.840
<v Speaker 2>don't even know how they know this, but apparently they

1376
01:18:06.840 --> 01:18:14.039
<v Speaker 2>have tracked results of autopsies and brain tissue samples have

1377
01:18:14.399 --> 01:18:17.560
<v Speaker 2>before it used to be liver and kidney. Now brain

1378
01:18:17.680 --> 01:18:25.439
<v Speaker 2>samples show high concentrations of microplastics. I mean, what the

1379
01:18:25.479 --> 01:18:29.760
<v Speaker 2>hell is going on? It seems like plastics are everywhere,

1380
01:18:30.560 --> 01:18:34.239
<v Speaker 2>and to me that's frightening. I mean it's just like

1381
01:18:34.560 --> 01:18:37.239
<v Speaker 2>there's nothing you can do about it. It's in soil,

1382
01:18:37.359 --> 01:18:41.159
<v Speaker 2>it's in everything. I don't know how you would or

1383
01:18:41.199 --> 01:18:47.079
<v Speaker 2>how people who manufacture food products could even detect plastic.

1384
01:18:47.560 --> 01:18:51.399
<v Speaker 2>I'm not even talking about the obvious like packaging and

1385
01:18:51.439 --> 01:18:57.720
<v Speaker 2>all that. I'm talking about stuff that is absolutely hidden

1386
01:18:57.720 --> 01:19:02.199
<v Speaker 2>from us and no detection available. So super Bowl ads

1387
01:19:02.199 --> 01:19:05.000
<v Speaker 2>this year this is another thing that I find fascinating.

1388
01:19:05.279 --> 01:19:08.279
<v Speaker 2>Not only are they paying five million dollars for thirty seconds?

1389
01:19:08.760 --> 01:19:09.800
<v Speaker 2>Can you imagine that?

1390
01:19:10.720 --> 01:19:14.279
<v Speaker 10>Five time? It was million million, eight million.

1391
01:19:14.640 --> 01:19:17.560
<v Speaker 2>Oh it's not five it's eight million.

1392
01:19:17.359 --> 01:19:19.199
<v Speaker 10>Million for a thirty second spot.

1393
01:19:21.359 --> 01:19:23.399
<v Speaker 2>Holy crap. Where did I get this five? Oh? That

1394
01:19:23.600 --> 01:19:26.760
<v Speaker 2>was hold on, Yeah, you're right. This was an average

1395
01:19:26.760 --> 01:19:29.680
<v Speaker 2>over the last few years. This is eight million. So

1396
01:19:29.960 --> 01:19:34.760
<v Speaker 2>what's big? What's the biggest thing being advertised in twenty

1397
01:19:34.880 --> 01:19:40.159
<v Speaker 2>twenty five in the Super Bowl? Well, consumer packaged goods.

1398
01:19:40.199 --> 01:19:43.000
<v Speaker 2>They call it as a general category. What would a

1399
01:19:43.000 --> 01:19:45.600
<v Speaker 2>consumer package? I don't even know what that means? Consumer

1400
01:19:45.680 --> 01:19:54.520
<v Speaker 2>packaged goods? So here's the thing. Next category being advertised

1401
01:19:55.520 --> 01:19:58.640
<v Speaker 2>is food and beverage. So those are the biggest ones

1402
01:19:59.560 --> 01:20:02.279
<v Speaker 2>package goods. I still have to find out what the

1403
01:20:02.279 --> 01:20:07.840
<v Speaker 2>hell that means? No break Tom and they know that

1404
01:20:07.840 --> 01:20:10.600
<v Speaker 2>would come under wouldn't that come under food and beverage?

1405
01:20:11.159 --> 01:20:13.239
<v Speaker 10>But it's it's packaged goods also.

1406
01:20:15.039 --> 01:20:20.119
<v Speaker 2>Okay, Anyway, the other one is let's see, here's the

1407
01:20:20.159 --> 01:20:25.000
<v Speaker 2>other one. Uh, Tech is number three being advertised. Financial

1408
01:20:25.039 --> 01:20:35.359
<v Speaker 2>service is number four, automobile's number uh is number three, media, retail, pharma, travel, betting,

1409
01:20:36.119 --> 01:20:39.359
<v Speaker 2>and then that's it. Betting is at the bottom of

1410
01:20:39.439 --> 01:20:42.199
<v Speaker 2>the barrel. You would think that would be big, right

1411
01:20:43.760 --> 01:20:52.560
<v Speaker 2>and uh so the the the thing about improvement, body

1412
01:20:53.079 --> 01:20:58.800
<v Speaker 2>awareness and body improvement would be under h under both

1413
01:20:59.479 --> 01:21:03.920
<v Speaker 2>tech and retail and pharma. So some of these stem

1414
01:21:04.000 --> 01:21:08.399
<v Speaker 2>different categories. Then there are first timers doing their Super

1415
01:21:08.399 --> 01:21:12.800
<v Speaker 2>Bowl ad. Can you imagine allotting eight million dollars for

1416
01:21:13.079 --> 01:21:22.079
<v Speaker 2>one thirty second commercial? Imagine that and wanting to get

1417
01:21:22.079 --> 01:21:25.399
<v Speaker 2>a payoff on that. We got more coming up on

1418
01:21:25.439 --> 01:21:29.039
<v Speaker 2>The Troubleshooter Show three oh three seven one three Talk

1419
01:21:29.079 --> 01:21:31.439
<v Speaker 2>three oh three seven one three eight two five five.

1420
01:21:32.880 --> 01:21:35.680
<v Speaker 2>Frank Thrand, the real estate man, will do a market

1421
01:21:35.840 --> 01:21:39.319
<v Speaker 2>valuation of your home and predict or tell you what

1422
01:21:39.359 --> 01:21:40.880
<v Speaker 2>he can sell it for or what it will sell

1423
01:21:40.920 --> 01:21:45.239
<v Speaker 2>for what you cannet based on the local expenses and

1424
01:21:45.279 --> 01:21:48.720
<v Speaker 2>how your home compares. This is all a free analysis

1425
01:21:48.760 --> 01:21:53.159
<v Speaker 2>with absolutely no obligation. It's not a drive by, it's

1426
01:21:53.159 --> 01:21:57.079
<v Speaker 2>a complete detailed analysis. Frankrandreal Estate Man dot com three

1427
01:21:57.159 --> 01:21:59.279
<v Speaker 2>oh three nine two zero.

1428
01:22:00.560 --> 01:22:05.119
<v Speaker 16>Two.

1429
01:22:08.680 --> 01:22:11.920
<v Speaker 2>Go with a sure thing Denver's best roofer Excel Roofing

1430
01:22:12.039 --> 01:22:14.680
<v Speaker 2>dot com. You don't pay a cent until you're content.

1431
01:22:18.079 --> 01:22:21.239
<v Speaker 2>Time for an insurance check up, free no obligation. Comparison

1432
01:22:21.359 --> 01:22:24.960
<v Speaker 2>call Compass Insurance paying too much your coverage at dozens

1433
01:22:24.960 --> 01:22:27.680
<v Speaker 2>of insurance companies find out now three oh three seven

1434
01:22:27.680 --> 01:22:30.039
<v Speaker 2>to seven to one help. You'll think you're his only

1435
01:22:30.119 --> 01:22:32.600
<v Speaker 2>customer when you choose Frank durand the real estate Man

1436
01:22:32.640 --> 01:22:36.119
<v Speaker 2>dot com to list your home with Remax Alliance three

1437
01:22:36.119 --> 01:22:44.239
<v Speaker 2>oh three nine two zero sixteen twenty two. Hey Tom

1438
01:22:44.279 --> 01:22:49.199
<v Speaker 2>Margina here three O three seven one three talk three

1439
01:22:49.279 --> 01:22:52.880
<v Speaker 2>O three seven one three eight two five five. Welcome

1440
01:22:52.920 --> 01:22:56.000
<v Speaker 2>to the show. We're here to help you solve problems,

1441
01:22:56.000 --> 01:22:58.880
<v Speaker 2>to answer questions, to make complaints, make your life a

1442
01:22:58.920 --> 01:23:06.640
<v Speaker 2>little easier by the way, no political or ideology being

1443
01:23:06.960 --> 01:23:15.000
<v Speaker 2>advertised this year, we're told. And also Chinese companies, they

1444
01:23:15.000 --> 01:23:19.159
<v Speaker 2>were all over the game last year, and there they've

1445
01:23:19.199 --> 01:23:23.239
<v Speaker 2>cut way back. China is kind of afraid of what

1446
01:23:23.760 --> 01:23:26.680
<v Speaker 2>And we're talking about Super Bowl advertising of what the

1447
01:23:26.720 --> 01:23:30.960
<v Speaker 2>government's going to do, and we were also just talking

1448
01:23:30.960 --> 01:23:38.039
<v Speaker 2>about something that I believe is business as usual nowadays.

1449
01:23:39.000 --> 01:23:42.359
<v Speaker 2>It used to be that when the government took action

1450
01:23:43.079 --> 01:23:46.039
<v Speaker 2>and they did something, whether it be for consumers. Mostly

1451
01:23:46.079 --> 01:23:49.239
<v Speaker 2>that's what I've been interested in over the years, or

1452
01:23:49.319 --> 01:23:54.960
<v Speaker 2>it's been more on the social lifestyle or the economic

1453
01:23:55.079 --> 01:24:02.800
<v Speaker 2>or finance ring or realm. Here's something that's been really weird, well,

1454
01:24:02.840 --> 01:24:05.960
<v Speaker 2>I mean not really weird, but the fact of life

1455
01:24:05.960 --> 01:24:10.479
<v Speaker 2>recently is that you get a pendulum that swings from

1456
01:24:10.520 --> 01:24:14.079
<v Speaker 2>being anything, goes to being conservative to being whatever in between.

1457
01:24:14.560 --> 01:24:17.439
<v Speaker 2>And it seems like the American people put up with

1458
01:24:17.479 --> 01:24:19.359
<v Speaker 2>a certain amount and then say no more of this

1459
01:24:19.640 --> 01:24:21.119
<v Speaker 2>than they put up with that, and they say no

1460
01:24:21.199 --> 01:24:23.399
<v Speaker 2>more of this, and it goes back and forth. It

1461
01:24:23.439 --> 01:24:27.520
<v Speaker 2>really does. Okay, it really does, and we no longer

1462
01:24:27.800 --> 01:24:33.119
<v Speaker 2>have moderation like you have all or nothing. For example,

1463
01:24:34.119 --> 01:24:37.960
<v Speaker 2>under Biden and his administration, which would clearly be called liberal.

1464
01:24:38.880 --> 01:24:43.840
<v Speaker 2>We had clearly an administration who did certain things a

1465
01:24:43.880 --> 01:24:47.239
<v Speaker 2>certain way, and now we have an administration basically doing

1466
01:24:48.239 --> 01:24:51.319
<v Speaker 2>almost the opposite. If you take Title nine for example,

1467
01:24:51.880 --> 01:24:56.079
<v Speaker 2>which is about women's sports and sports in general and scholastics,

1468
01:24:57.479 --> 01:25:02.920
<v Speaker 2>Biden basically had a rule that anyone could be classified

1469
01:25:03.079 --> 01:25:06.720
<v Speaker 2>as any gender they want, which just a statement. There

1470
01:25:06.720 --> 01:25:10.880
<v Speaker 2>had to be There were no drugs involved, no surgeries involved,

1471
01:25:11.039 --> 01:25:14.880
<v Speaker 2>nothing you could just switch. And I know personally a

1472
01:25:14.960 --> 01:25:19.199
<v Speaker 2>case where there was this kid in college who could

1473
01:25:19.239 --> 01:25:24.399
<v Speaker 2>not make it. He was the worst. Oh, I'll just

1474
01:25:24.439 --> 01:25:27.560
<v Speaker 2>tell you what it was. It was fencing. He was

1475
01:25:27.600 --> 01:25:32.159
<v Speaker 2>the lousiest fencer you want to see, okay, and it

1476
01:25:32.279 --> 01:25:36.279
<v Speaker 2>was a Division one competition and the school took it

1477
01:25:36.359 --> 01:25:41.079
<v Speaker 2>quite seriously. So he comes back in his I believe

1478
01:25:41.079 --> 01:25:43.640
<v Speaker 2>his third year, and he continued through his fourth year.

1479
01:25:44.560 --> 01:25:48.000
<v Speaker 2>He comes back as a woman. He did not take

1480
01:25:48.079 --> 01:25:53.319
<v Speaker 2>drugs and did not have surgery, completely simply saying I

1481
01:25:53.399 --> 01:25:55.920
<v Speaker 2>am now a woman. He was allowed to join the

1482
01:25:55.960 --> 01:26:00.199
<v Speaker 2>women's fencing team and displaced people on there who.

1483
01:25:59.760 --> 01:26:00.600
<v Speaker 10>You to be.

1484
01:26:02.199 --> 01:26:05.840
<v Speaker 2>The top. And now he was being the worst male

1485
01:26:05.960 --> 01:26:10.319
<v Speaker 2>fencer became the best fencer on the female team. Went

1486
01:26:10.359 --> 01:26:14.840
<v Speaker 2>out and won all kinds of prizes and medals and honors.

1487
01:26:14.880 --> 01:26:19.600
<v Speaker 2>Think about that. Now, under Trump, he's and by the way,

1488
01:26:19.800 --> 01:26:22.720
<v Speaker 2>in high school, the same thing. Right. Under Trump, he

1489
01:26:22.800 --> 01:26:25.760
<v Speaker 2>basically does an order saying, no, this is the way

1490
01:26:25.800 --> 01:26:28.600
<v Speaker 2>it's going to be. If you're born, whatever you're born,

1491
01:26:28.640 --> 01:26:30.840
<v Speaker 2>you're going to stay. When it comes to athletes, you're

1492
01:26:30.880 --> 01:26:34.199
<v Speaker 2>not allowed to compete with female athletes. They called it

1493
01:26:34.199 --> 01:26:36.800
<v Speaker 2>an assault on They went way farther than just make

1494
01:26:37.039 --> 01:26:39.399
<v Speaker 2>make the executive order. They made it a whole thing

1495
01:26:39.479 --> 01:26:42.039
<v Speaker 2>like you know, hey, it's not fair, and a lot

1496
01:26:42.079 --> 01:26:43.960
<v Speaker 2>of people agree with it. Right. I don't know where

1497
01:26:43.960 --> 01:26:46.800
<v Speaker 2>you stand, but a lot of people agree. In fact,

1498
01:26:46.840 --> 01:26:50.880
<v Speaker 2>a lot of people had no profit and agree. Yeah.

1499
01:26:51.079 --> 01:26:55.560
<v Speaker 2>And here's the thing, Mark, no one really, well I

1500
01:26:55.600 --> 01:27:00.319
<v Speaker 2>shouldn't say no one. People really had no problem with

1501
01:27:00.479 --> 01:27:05.520
<v Speaker 2>you wanting to identify with another gender. I mean, if

1502
01:27:05.560 --> 01:27:09.359
<v Speaker 2>that wasn't their problem, like whether it be prison or

1503
01:27:09.399 --> 01:27:13.640
<v Speaker 2>whether it be anywhere. The problem they had is when

1504
01:27:13.760 --> 01:27:17.520
<v Speaker 2>those rights encroached on others. I mean, let's face it,

1505
01:27:18.119 --> 01:27:20.600
<v Speaker 2>I know that people wanted to make it sound like hate.

1506
01:27:21.319 --> 01:27:27.640
<v Speaker 2>If you felt like a guy who simply decided he's

1507
01:27:27.720 --> 01:27:30.720
<v Speaker 2>now a woman, a lot of people thought it was

1508
01:27:31.000 --> 01:27:35.359
<v Speaker 2>hateful if you were against that him competing with your

1509
01:27:35.439 --> 01:27:38.840
<v Speaker 2>fourteen or fifteen year old girl. I mean, they would say, oh,

1510
01:27:38.880 --> 01:27:41.960
<v Speaker 2>you're a hateful person because you won't let this person

1511
01:27:42.079 --> 01:27:45.119
<v Speaker 2>do that. And what's amazing to me is how many

1512
01:27:45.439 --> 01:27:50.560
<v Speaker 2>women's advocacy groups went along with it. They went along

1513
01:27:50.560 --> 01:27:53.760
<v Speaker 2>with it and said, yep, if he says he's a woman,

1514
01:27:54.079 --> 01:27:57.600
<v Speaker 2>he can compete with us. And they were basically beating

1515
01:27:57.640 --> 01:27:59.920
<v Speaker 2>the hell out of him, and women that waited so

1516
01:28:00.319 --> 01:28:03.279
<v Speaker 2>long to be on teams were displaced by this. Now,

1517
01:28:03.319 --> 01:28:06.439
<v Speaker 2>it wasn't a big number, it wasn't a giant volume.

1518
01:28:07.640 --> 01:28:11.079
<v Speaker 2>There's an open mic somewhere somebody might want to want

1519
01:28:11.119 --> 01:28:14.960
<v Speaker 2>to hear. I guess it was Doc's Mike, go ahead, Doc.

1520
01:28:15.000 --> 01:28:19.640
<v Speaker 20>What if the at the Amateur Athletic Union keeps track

1521
01:28:20.199 --> 01:28:23.439
<v Speaker 20>of times for the hundred yard dash, the woman who

1522
01:28:23.479 --> 01:28:27.119
<v Speaker 20>was the fastest woman in the hundred yard dash had

1523
01:28:27.239 --> 01:28:32.760
<v Speaker 20>over too literally over two thousand men who were faster than.

1524
01:28:32.640 --> 01:28:37.000
<v Speaker 2>Her, and she was the fastest, and she.

1525
01:28:37.159 --> 01:28:39.840
<v Speaker 10>Was the fastest woman. There's just no comparison.

1526
01:28:41.520 --> 01:28:44.079
<v Speaker 6>Well, the tennis players are the ones that blow me away.

1527
01:28:44.520 --> 01:28:49.600
<v Speaker 6>The uh, the Williams sisters, both of them. A mediocre

1528
01:28:49.760 --> 01:28:54.239
<v Speaker 6>college player, mediocre college tennis player can beat the hell

1529
01:28:54.479 --> 01:28:56.560
<v Speaker 6>ten out of ten times. It's market.

1530
01:28:57.399 --> 01:29:00.319
<v Speaker 20>Serena is on a talk show and she said, look,

1531
01:29:00.800 --> 01:29:03.159
<v Speaker 20>but this is almost a direct quote. I don't want

1532
01:29:03.199 --> 01:29:05.840
<v Speaker 20>to play against men. It's a different sport. It's a

1533
01:29:05.840 --> 01:29:09.520
<v Speaker 20>different game. If I played, I think you said, Murray,

1534
01:29:10.000 --> 01:29:12.880
<v Speaker 20>he would beat me in ten minutes, six to oh,

1535
01:29:13.239 --> 01:29:16.760
<v Speaker 20>six to oh. It's faster, it's stronger. I have no

1536
01:29:16.880 --> 01:29:20.359
<v Speaker 20>desire to play men. They just do good. And that

1537
01:29:20.479 --> 01:29:22.640
<v Speaker 20>was a direct quote from Serena Williams.

1538
01:29:22.720 --> 01:29:24.680
<v Speaker 6>And the colleges, by the way, you're going to have

1539
01:29:24.760 --> 01:29:27.520
<v Speaker 6>to follow that new executive order or else. You know

1540
01:29:27.560 --> 01:29:31.239
<v Speaker 6>what happens, right, if they're caught with the gender bathrooms

1541
01:29:31.279 --> 01:29:34.680
<v Speaker 6>and all that stuff and letting men play on female sports,

1542
01:29:34.720 --> 01:29:36.119
<v Speaker 6>they're not going to get any more money.

1543
01:29:38.720 --> 01:29:44.880
<v Speaker 2>That's true. That's true. I think that anyway, the way

1544
01:29:44.920 --> 01:29:48.520
<v Speaker 2>it is now is it seems pretty fair, right. I

1545
01:29:48.520 --> 01:29:50.359
<v Speaker 2>don't know what's going to happen because a lot of

1546
01:29:50.399 --> 01:29:56.239
<v Speaker 2>the states and organizations have threatened to sue. Now, I

1547
01:29:56.319 --> 01:29:59.119
<v Speaker 2>would love and I've always said this, but people just

1548
01:29:59.159 --> 01:30:02.520
<v Speaker 2>don't take us up on I would truly love to

1549
01:30:02.600 --> 01:30:07.279
<v Speaker 2>hear from people who feel differently and why because I

1550
01:30:07.359 --> 01:30:11.960
<v Speaker 2>often wonder about it. For example, with any issue, I mean,

1551
01:30:12.039 --> 01:30:18.039
<v Speaker 2>let's just talk about it without without being staunch or dogmatic.

1552
01:30:18.359 --> 01:30:20.680
<v Speaker 2>I want to hear what you have. For example, with immigration,

1553
01:30:21.520 --> 01:30:27.279
<v Speaker 2>I don't understand why people feel what is going on

1554
01:30:27.439 --> 01:30:32.239
<v Speaker 2>right now with immigration is wrong. Why are there people

1555
01:30:32.279 --> 01:30:36.159
<v Speaker 2>who believe Now I'm not talking about I am not

1556
01:30:36.960 --> 01:30:42.479
<v Speaker 2>talking about people who are here illegally, which in itself

1557
01:30:42.560 --> 01:30:50.319
<v Speaker 2>is illegal, but those who are against having criminals deported.

1558
01:30:50.760 --> 01:30:56.239
<v Speaker 2>We literally have our mayor and our government not wanting

1559
01:30:56.439 --> 01:31:01.199
<v Speaker 2>ICE to have access to criminal data on people. What

1560
01:31:01.319 --> 01:31:07.159
<v Speaker 2>does that say? It's obviously not in favor of just immigrants,

1561
01:31:07.520 --> 01:31:11.560
<v Speaker 2>it's in favor of immigrants who committed crime. They are

1562
01:31:11.720 --> 01:31:15.800
<v Speaker 2>literally are you know the mayor of Denver? God, what,

1563
01:31:15.800 --> 01:31:23.000
<v Speaker 2>what a terrible mistake he is? This guy is nuts? What what?

1564
01:31:22.439 --> 01:31:25.960
<v Speaker 2>What is his reasoning? I would love to talk to him.

1565
01:31:26.279 --> 01:31:31.199
<v Speaker 2>Why does he believe that people who commit crime in

1566
01:31:31.279 --> 01:31:36.800
<v Speaker 2>America after illegally entering or have a criminal record, why

1567
01:31:36.960 --> 01:31:42.439
<v Speaker 2>should they be protected? You see, I'm asking does anyone

1568
01:31:42.600 --> 01:31:43.479
<v Speaker 2>know their reasoning?

1569
01:31:43.520 --> 01:31:43.720
<v Speaker 1>Mark?

1570
01:31:43.760 --> 01:31:48.760
<v Speaker 2>Do you know their reasoning? Seriously? Do you know their reasoning. Well,

1571
01:31:48.800 --> 01:31:52.279
<v Speaker 2>that's what I want to know. But I'm one of

1572
01:31:52.319 --> 01:31:56.039
<v Speaker 2>the few people that actually want to know. I would,

1573
01:31:56.560 --> 01:31:59.880
<v Speaker 2>in fact, i'd let them explain. I wouldn't interrupt him

1574
01:31:59.880 --> 01:32:02.800
<v Speaker 2>and say, but blah blah blah blah. I would love

1575
01:32:02.880 --> 01:32:04.920
<v Speaker 2>to hear. And I know Dan Caple has asked that

1576
01:32:04.960 --> 01:32:08.520
<v Speaker 2>every day, you know, just come on. Then he'd want

1577
01:32:08.800 --> 01:32:14.199
<v Speaker 2>Oh of ques. Do you notice how politicians and people

1578
01:32:14.399 --> 01:32:17.359
<v Speaker 2>people people listening right now who might think, oh, Tom,

1579
01:32:17.359 --> 01:32:19.880
<v Speaker 2>you're nothing but a jerk. You know, you're you're hateful.

1580
01:32:19.960 --> 01:32:21.760
<v Speaker 2>You know that's a bad favorite word in the world.

1581
01:32:22.279 --> 01:32:24.880
<v Speaker 2>What I'd like to know is, why don't you call

1582
01:32:24.960 --> 01:32:28.399
<v Speaker 2>me and let me know your true reasoning? Monty, let

1583
01:32:28.479 --> 01:32:33.479
<v Speaker 2>me know your reasoning. Okay, Monty loves texting behind a keyboard, right,

1584
01:32:34.079 --> 01:32:39.640
<v Speaker 2>and he's he's perfectly willing to let criminals remain in

1585
01:32:39.680 --> 01:32:44.039
<v Speaker 2>this country committing crimes. Why And I don't want to

1586
01:32:44.119 --> 01:32:46.239
<v Speaker 2>just take him. I want to take Kim and all

1587
01:32:46.239 --> 01:32:50.439
<v Speaker 2>the other liberals who text and call or leave messages.

1588
01:32:50.920 --> 01:32:55.039
<v Speaker 2>I want to know your reasoning. Now. Let's forget about

1589
01:32:55.079 --> 01:32:59.319
<v Speaker 2>just regular people who come in illegally, or people who

1590
01:32:59.359 --> 01:33:02.359
<v Speaker 2>want to solemn or anything else. Let's just focus on

1591
01:33:02.920 --> 01:33:11.439
<v Speaker 2>those in the country selling drugs, prostitution, committing assaults, rapes burglaries, thefts,

1592
01:33:11.720 --> 01:33:17.239
<v Speaker 2>car theft. Why does Mayor Johnson want to protect him?

1593
01:33:18.119 --> 01:33:20.920
<v Speaker 2>Is that a fair question? Why do you want to

1594
01:33:20.920 --> 01:33:25.199
<v Speaker 2>protect them? Now? Now, maybe they'll say, well, they're entitled

1595
01:33:25.239 --> 01:33:27.680
<v Speaker 2>to do process. We got to take a break. I'd

1596
01:33:27.720 --> 01:33:31.119
<v Speaker 2>like I just want to know. I promise you if

1597
01:33:31.119 --> 01:33:35.760
<v Speaker 2>you have crazy ideas or sane ideas in my opinion,

1598
01:33:35.800 --> 01:33:38.479
<v Speaker 2>I won't give that opinion. I'll let you express them.

1599
01:33:38.760 --> 01:33:41.520
<v Speaker 2>I'm begging you to give to get your agenda out.

1600
01:33:42.119 --> 01:33:44.479
<v Speaker 2>This is not someone who's going to shut you down.

1601
01:33:45.119 --> 01:33:47.479
<v Speaker 2>Call me three oh three Martino three O three six

1602
01:33:47.600 --> 01:33:50.319
<v Speaker 2>two seven eight four sixty six. We have more coming

1603
01:33:50.399 --> 01:33:57.600
<v Speaker 2>up on the Troubleshooter Show. Go with a sure thing

1604
01:33:57.720 --> 01:34:01.439
<v Speaker 2>Denver's Best roofer Excel Roofing. You don't pay a cent

1605
01:34:01.640 --> 01:34:07.720
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1606
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<v Speaker 2>your coverage at dozens of insurance companies. Find out now

1608
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<v Speaker 2>three oh three, seven to seven to one help. You'll

1609
01:34:16.960 --> 01:34:19.720
<v Speaker 2>think you're his only customer when you choose Frank durand

1610
01:34:19.720 --> 01:34:22.159
<v Speaker 2>the real estate man dot com to list your home

1611
01:34:22.399 --> 01:34:25.560
<v Speaker 2>with Remax Alliance three oh three nine two zero sixteen

1612
01:34:25.600 --> 01:34:35.039
<v Speaker 2>twenty two. Hi Tom Martine here, three oh three seven

1613
01:34:35.119 --> 01:34:37.520
<v Speaker 2>one three talk three three seven one three A two

1614
01:34:37.600 --> 01:34:40.479
<v Speaker 2>five five. Welcome to the only show of it's kind

1615
01:34:40.479 --> 01:34:42.359
<v Speaker 2>of anywhere in the universe where we're trying to solve

1616
01:34:42.359 --> 01:34:46.159
<v Speaker 2>your problems, answer your questions, take your complaints. Here's the text.

1617
01:34:47.880 --> 01:34:52.600
<v Speaker 2>And somebody says, and this is a good question, how

1618
01:34:52.640 --> 01:34:57.520
<v Speaker 2>do you know who has the best windows? You advertise

1619
01:34:57.600 --> 01:35:02.960
<v Speaker 2>various companies with various lines, And I want to answer

1620
01:35:03.039 --> 01:35:07.560
<v Speaker 2>that because this is a good question on how I

1621
01:35:07.560 --> 01:35:13.159
<v Speaker 2>can take recommendations or how I make recommendations to more

1622
01:35:13.199 --> 01:35:18.680
<v Speaker 2>than one source. Well, here's my first here's my first priority.

1623
01:35:18.920 --> 01:35:26.079
<v Speaker 2>My first honesty, right, not taking money and running, not

1624
01:35:26.079 --> 01:35:30.760
<v Speaker 2>not stealing, not lying, not cheating, Okay, honesty obviously in

1625
01:35:30.800 --> 01:35:34.119
<v Speaker 2>my line of work, honesty, I mean, if you're going

1626
01:35:34.199 --> 01:35:37.640
<v Speaker 2>to lie to consumers, you'll never make it, or you'll

1627
01:35:37.640 --> 01:35:39.399
<v Speaker 2>make it and then you have to change and chase

1628
01:35:39.439 --> 01:35:43.279
<v Speaker 2>your tail and so after and all of my people,

1629
01:35:43.920 --> 01:35:49.439
<v Speaker 2>that's what I insist on. Honesty. The second thing are

1630
01:35:49.479 --> 01:35:56.960
<v Speaker 2>good products, obviously and service product. Okay, let's put products

1631
01:35:56.960 --> 01:36:00.359
<v Speaker 2>in service. So you got to be able to install

1632
01:36:00.439 --> 01:36:04.520
<v Speaker 2>stuff and have good stuff to install both. But here's

1633
01:36:04.520 --> 01:36:09.319
<v Speaker 2>what's really important. There's more than one good product. We

1634
01:36:09.439 --> 01:36:12.199
<v Speaker 2>just have to come to grips with that. I don't

1635
01:36:12.239 --> 01:36:15.359
<v Speaker 2>know if I can say one product is the best

1636
01:36:16.239 --> 01:36:21.119
<v Speaker 2>for everything. Ever, for anything in any category, including financial

1637
01:36:21.119 --> 01:36:27.039
<v Speaker 2>products and investments, everything has good products and everything has

1638
01:36:27.079 --> 01:36:30.560
<v Speaker 2>bad products. There are bad products, right, So one thing

1639
01:36:30.600 --> 01:36:35.960
<v Speaker 2>you'll hear me advertiser people who have similar products but

1640
01:36:36.079 --> 01:36:38.720
<v Speaker 2>not bad products. Ever, if I find out a bad

1641
01:36:38.720 --> 01:36:41.960
<v Speaker 2>a bad product, that they're done, it's over or an

1642
01:36:42.000 --> 01:36:48.640
<v Speaker 2>inappropriate recommendation. Let's say somebody has a triple pain window

1643
01:36:49.159 --> 01:36:52.920
<v Speaker 2>that's the most energy efficient window on the market, or

1644
01:36:52.960 --> 01:36:56.239
<v Speaker 2>they have a particular vehicle or whatever or repair and

1645
01:36:57.319 --> 01:37:00.319
<v Speaker 2>they offer that repair to someone who has a car

1646
01:37:00.359 --> 01:37:03.239
<v Speaker 2>and this last leg and it's inappropriate. Right. That's where

1647
01:37:03.239 --> 01:37:06.159
<v Speaker 2>the honesty comes in. So it's not just who I

1648
01:37:06.199 --> 01:37:10.439
<v Speaker 2>recommend the honesty and integrity, but I want someone who

1649
01:37:10.479 --> 01:37:14.199
<v Speaker 2>has great products and services and are apropos. So even

1650
01:37:14.279 --> 01:37:16.720
<v Speaker 2>though it's a good service, it might not be apropos

1651
01:37:16.720 --> 01:37:19.319
<v Speaker 2>for you, or a good product, it may not be

1652
01:37:19.399 --> 01:37:25.399
<v Speaker 2>appropriate for you. So you have to have a combination

1653
01:37:25.920 --> 01:37:31.079
<v Speaker 2>of good product, good services, honesty, and then the appropriateness

1654
01:37:31.640 --> 01:37:36.239
<v Speaker 2>of the recommendations. Right. So now it's up to consumers

1655
01:37:36.560 --> 01:37:39.119
<v Speaker 2>to find out what they need and what their mission is.

1656
01:37:40.560 --> 01:37:43.439
<v Speaker 2>You may not need the most energy efficient window or furnace,

1657
01:37:43.560 --> 01:37:46.720
<v Speaker 2>or you may not need the best car repair for

1658
01:37:46.840 --> 01:37:53.479
<v Speaker 2>particular reasons. You have your reasons and your mission for

1659
01:37:53.560 --> 01:37:57.760
<v Speaker 2>the product or service. For example, with a financial journey,

1660
01:37:57.960 --> 01:37:59.840
<v Speaker 2>if your mission is to make as much as you

1661
01:37:59.880 --> 01:38:03.439
<v Speaker 2>can and you're not concerned necessarily about retirement yet you're

1662
01:38:03.439 --> 01:38:06.680
<v Speaker 2>a young person, that's different than someone who is afraid

1663
01:38:06.720 --> 01:38:09.520
<v Speaker 2>of losing money and they want security. Right. So when

1664
01:38:09.560 --> 01:38:11.960
<v Speaker 2>it comes to a vehicle, if you want a clunker

1665
01:38:12.079 --> 01:38:13.920
<v Speaker 2>just to get back and forth to work and it's

1666
01:38:13.960 --> 01:38:15.920
<v Speaker 2>not your dream car, that's different than someone who wants

1667
01:38:15.920 --> 01:38:18.840
<v Speaker 2>a beautiful dream car, or they want a car they're

1668
01:38:18.880 --> 01:38:22.039
<v Speaker 2>only going to drive in pristine conditions. So we're talking

1669
01:38:22.079 --> 01:38:24.720
<v Speaker 2>about mission, which is important, but that's on the consumer

1670
01:38:25.000 --> 01:38:27.359
<v Speaker 2>to figure out what is their mission, what are they

1671
01:38:27.439 --> 01:38:30.039
<v Speaker 2>using the product or service for, and what is the

1672
01:38:30.039 --> 01:38:34.479
<v Speaker 2>best value for them. So that's why I have no

1673
01:38:34.600 --> 01:38:40.640
<v Speaker 2>problems presenting the buffet of products and services and allowing

1674
01:38:40.720 --> 01:38:46.800
<v Speaker 2>consumers to make choices. In fact, I don't think even

1675
01:38:46.920 --> 01:38:50.239
<v Speaker 2>with the very best company in the world, it would

1676
01:38:50.279 --> 01:38:53.039
<v Speaker 2>be appropriate to me to only do one. I don't

1677
01:38:53.039 --> 01:38:55.479
<v Speaker 2>think it would ever do ever, as long as the

1678
01:38:55.520 --> 01:38:58.760
<v Speaker 2>others are equal in ethics and honesty and products and

1679
01:38:58.800 --> 01:39:02.880
<v Speaker 2>services right have to be the same but equal. So

1680
01:39:03.840 --> 01:39:08.399
<v Speaker 2>then consumers are forced to compare. And that's what I

1681
01:39:08.439 --> 01:39:12.600
<v Speaker 2>suggest you always do. And when you compare, you're going

1682
01:39:12.640 --> 01:39:17.199
<v Speaker 2>to find what you need for your purposes. Now, when

1683
01:39:17.199 --> 01:39:23.640
<v Speaker 2>you're comparing people outside of my endorsements, you have to

1684
01:39:23.640 --> 01:39:26.439
<v Speaker 2>be a little more cautious, a little more because I

1685
01:39:26.560 --> 01:39:29.279
<v Speaker 2>do a lot of due diligence for you. So there's

1686
01:39:29.319 --> 01:39:31.920
<v Speaker 2>nothing wrong with going outside the referral list or outside

1687
01:39:31.960 --> 01:39:34.279
<v Speaker 2>of my recommendations. I mean, people do it all the time. Right.

1688
01:39:35.079 --> 01:39:37.479
<v Speaker 2>If you go outside of my recommendations, then just do

1689
01:39:37.520 --> 01:39:42.720
<v Speaker 2>a little more due diligence on background, longevity and wherewithal

1690
01:39:42.800 --> 01:39:49.560
<v Speaker 2>to withstand consumer problems. I give a story about one

1691
01:39:49.600 --> 01:39:56.640
<v Speaker 2>time years ago, I have an HVAC company that was

1692
01:39:57.000 --> 01:40:00.439
<v Speaker 2>putting a system in a church and hard with floor

1693
01:40:01.880 --> 01:40:03.479
<v Speaker 2>and they admit it. They put the ducks in the

1694
01:40:03.479 --> 01:40:06.079
<v Speaker 2>wrong place. They had to be moved that roomed all

1695
01:40:06.079 --> 01:40:08.960
<v Speaker 2>the hardwood floors. This company stepped up and replaced the

1696
01:40:09.159 --> 01:40:13.680
<v Speaker 2>entire church's hardwood floors, removed fues, put down floors, did

1697
01:40:13.680 --> 01:40:16.720
<v Speaker 2>everything because they had to wherewithal to do it. Now,

1698
01:40:17.199 --> 01:40:20.239
<v Speaker 2>another company that might be way cheaper, let's say, or

1699
01:40:20.279 --> 01:40:24.319
<v Speaker 2>of better value in quotes, they could be that one

1700
01:40:24.439 --> 01:40:27.720
<v Speaker 2>job from bankruptcy. They couldn't afford it.

1701
01:40:27.760 --> 01:40:28.199
<v Speaker 1>Maybe.

1702
01:40:28.720 --> 01:40:32.199
<v Speaker 2>So there's a lot more to it than just the

1703
01:40:32.239 --> 01:40:37.159
<v Speaker 2>people behind it. It's the solvency and the stability that

1704
01:40:37.199 --> 01:40:41.000
<v Speaker 2>goes with everything. You want people that are stable. So

1705
01:40:41.039 --> 01:40:44.199
<v Speaker 2>when I talk about this stuff, it's very important to know.

1706
01:40:44.680 --> 01:40:47.960
<v Speaker 2>That is why I give you multiple choices. I'm Tom

1707
01:40:48.000 --> 01:40:55.720
<v Speaker 2>Martine and we have more coming up. Go with a

1708
01:40:55.800 --> 01:40:59.319
<v Speaker 2>sure thing Denver's Best roofer Excel Roofing dot com. You

1709
01:40:59.359 --> 01:41:05.600
<v Speaker 2>don't pay us until you're content. Time for an insurance

1710
01:41:05.680 --> 01:41:09.399
<v Speaker 2>check up free, no obligation. In comparison, call Compass Insurance

1711
01:41:09.520 --> 01:41:12.560
<v Speaker 2>paying too much your coverage at dozens of insurance companies

1712
01:41:12.640 --> 01:41:15.239
<v Speaker 2>find out now three all three seven seven to one help.

1713
01:41:15.399 --> 01:41:18.039
<v Speaker 2>You'll think you're his only customer when you choose Frank

1714
01:41:18.119 --> 01:41:20.560
<v Speaker 2>durand the real estate Man dot com to list your

1715
01:41:20.600 --> 01:41:23.760
<v Speaker 2>home with Remax Alliance three oh three nine two zero

1716
01:41:23.840 --> 01:41:30.920
<v Speaker 2>sixteen twenty two. Hi Tom Martine, you're troubleshooter three oh

1717
01:41:30.920 --> 01:41:33.119
<v Speaker 2>three seven one three talks seven one three A two

1718
01:41:33.239 --> 01:41:38.000
<v Speaker 2>five five. So I was addressing multiple products and services

1719
01:41:38.119 --> 01:41:41.199
<v Speaker 2>and while I recommend them, and it was talking about

1720
01:41:42.319 --> 01:41:47.239
<v Speaker 2>the variety, and that's good. That also goes for when

1721
01:41:47.239 --> 01:41:51.760
<v Speaker 2>you're shopping independently for anything. It might be something I

1722
01:41:51.800 --> 01:41:55.159
<v Speaker 2>never even talk about. And I've said this before over

1723
01:41:55.199 --> 01:41:58.399
<v Speaker 2>and over, and I promise you it works. In fact,

1724
01:41:59.359 --> 01:42:05.600
<v Speaker 2>investigator use it in law enforcement, the CIA uses the technique.

1725
01:42:05.840 --> 01:42:09.680
<v Speaker 2>People use this technique where an agent or someone has dropped,

1726
01:42:09.720 --> 01:42:12.720
<v Speaker 2>not knowing anything, into an area and they have to

1727
01:42:12.760 --> 01:42:19.319
<v Speaker 2>gain intelligence. They start asking questions, the same bunch of

1728
01:42:19.399 --> 01:42:22.720
<v Speaker 2>questions at first, and then those questions they add to

1729
01:42:22.760 --> 01:42:26.199
<v Speaker 2>those questions based on what they're hearing, like, oh, I

1730
01:42:26.199 --> 01:42:28.600
<v Speaker 2>should ask about this, because everyone says the color is

1731
01:42:28.640 --> 01:42:33.720
<v Speaker 2>important or the texture or the timing or the size,

1732
01:42:34.079 --> 01:42:37.119
<v Speaker 2>or who's doing it or whatever, So then you start

1733
01:42:37.159 --> 01:42:40.239
<v Speaker 2>adding another question, what color is it? So anyway, you

1734
01:42:40.920 --> 01:42:44.880
<v Speaker 2>ask enough people, and no matter who is a lot,

1735
01:42:44.960 --> 01:42:47.239
<v Speaker 2>no matter how many liars or cheaters there are in

1736
01:42:47.319 --> 01:42:51.760
<v Speaker 2>a group, there will be a thread of truth. They

1737
01:42:51.840 --> 01:42:55.119
<v Speaker 2>cannot help it. There will be a thread of truth

1738
01:42:55.399 --> 01:42:59.199
<v Speaker 2>because a lot of liars, cheats, and ripoffs and con

1739
01:42:59.239 --> 01:43:02.560
<v Speaker 2>men that I've come across in my years of doing this,

1740
01:43:03.439 --> 01:43:08.640
<v Speaker 2>they always lie and cheat to make money, but there's

1741
01:43:08.760 --> 01:43:12.840
<v Speaker 2>always some truth in everything they say. I don't think

1742
01:43:12.880 --> 01:43:16.039
<v Speaker 2>I've ever met a con man that one hundred percent

1743
01:43:16.479 --> 01:43:22.119
<v Speaker 2>of everything being said is a lie. In fact, it's incredible.

1744
01:43:22.439 --> 01:43:25.920
<v Speaker 2>Some of them tell mostly truth and just a few

1745
01:43:25.960 --> 01:43:29.000
<v Speaker 2>lies to make that extra dollar and to get the

1746
01:43:29.000 --> 01:43:33.199
<v Speaker 2>consumer to say yes. Others say mostly mostly lies and

1747
01:43:33.239 --> 01:43:35.439
<v Speaker 2>a little bit of truth. Others do half and half.

1748
01:43:35.680 --> 01:43:38.600
<v Speaker 2>It depends. It's a blend. There's a different blend of

1749
01:43:38.640 --> 01:43:42.079
<v Speaker 2>truth depending on the line cheating scumbag you're working with.

1750
01:43:43.039 --> 01:43:49.079
<v Speaker 2>So basically, once you ask enough people, that blend of

1751
01:43:49.119 --> 01:43:56.399
<v Speaker 2>truth and lies will have things in common. It's impossible

1752
01:43:57.039 --> 01:44:00.840
<v Speaker 2>to have lies in common because lie are made up.

1753
01:44:02.319 --> 01:44:08.039
<v Speaker 2>Myths can be common, but not lies not to cheat you. Therefore,

1754
01:44:09.000 --> 01:44:13.520
<v Speaker 2>the only things that will remain consistent are truthful things.

1755
01:44:14.359 --> 01:44:18.720
<v Speaker 2>So when you ask enough questions, you will know you'll

1756
01:44:18.760 --> 01:44:25.760
<v Speaker 2>start hearing common things. And remember lies can't be in common. Well,

1757
01:44:25.920 --> 01:44:28.000
<v Speaker 2>a few of them can, be maybe here or there,

1758
01:44:28.439 --> 01:44:32.000
<v Speaker 2>but in general, because they make up lies, lies are

1759
01:44:32.079 --> 01:44:35.920
<v Speaker 2>usually they stand out. So when you do the outliers

1760
01:44:36.159 --> 01:44:39.560
<v Speaker 2>in a conversation and you pick that thread of truth,

1761
01:44:39.600 --> 01:44:44.279
<v Speaker 2>you start learning certain things about products or services. It

1762
01:44:44.399 --> 01:44:51.199
<v Speaker 2>is something that absolutely works. Okay, now here's a text, Tom.

1763
01:44:51.640 --> 01:44:57.239
<v Speaker 2>I have no issue whatsoever with sending criminal undocumented immigrants,

1764
01:44:58.159 --> 01:45:04.359
<v Speaker 2>no undocumented immigrants back to their homeland. I just find

1765
01:45:04.920 --> 01:45:08.720
<v Speaker 2>it is alarming that Trump is sending immigrants who are

1766
01:45:08.800 --> 01:45:14.159
<v Speaker 2>under a work permit that Biden led in basically, and

1767
01:45:14.800 --> 01:45:19.359
<v Speaker 2>Trump resorts and casinos were full of undocumented immigrants until

1768
01:45:19.359 --> 01:45:23.119
<v Speaker 2>he ran for president and then he fired them. No,

1769
01:45:23.279 --> 01:45:26.239
<v Speaker 2>I don't know about that. I found out that a

1770
01:45:26.279 --> 01:45:30.439
<v Speaker 2>specially young lady that I used to entertain casually was

1771
01:45:30.479 --> 01:45:33.399
<v Speaker 2>sent back to Mexico and she had a special work

1772
01:45:33.399 --> 01:45:37.319
<v Speaker 2>permit under Biden. I think this is hypocritical. So I

1773
01:45:37.359 --> 01:45:42.520
<v Speaker 2>had mentioned I would like to know people who justify

1774
01:45:44.039 --> 01:45:48.319
<v Speaker 2>protecting criminals who are here illegally. Not just here illegally

1775
01:45:48.600 --> 01:45:50.319
<v Speaker 2>that I know is a crime, but I'm talking about

1776
01:45:50.520 --> 01:45:55.199
<v Speaker 2>people here illegally that commit crime. Why would you protect them?

1777
01:45:55.880 --> 01:45:59.479
<v Speaker 2>And this guy who normally loves everything Biden does and

1778
01:45:59.560 --> 01:46:03.079
<v Speaker 2>hates everything Trump does, says he would have no problem,

1779
01:46:03.319 --> 01:46:06.399
<v Speaker 2>but he says that's not what Trump's doing. He's targeting

1780
01:46:06.520 --> 01:46:10.760
<v Speaker 2>all immigrants. So I don't believe that. I believe that

1781
01:46:11.000 --> 01:46:14.880
<v Speaker 2>first their priority are those ken crime legal You know

1782
01:46:14.960 --> 01:46:15.840
<v Speaker 2>what hypocritical?

1783
01:46:16.239 --> 01:46:20.920
<v Speaker 20>All these protesters wavy Mexican flags who want to stay

1784
01:46:20.920 --> 01:46:21.760
<v Speaker 20>in America.

1785
01:46:21.880 --> 01:46:23.439
<v Speaker 10>If you want to stay in America.

1786
01:46:23.159 --> 01:46:25.359
<v Speaker 2>Hang on, We got more. Hang on. Go with a

1787
01:46:25.399 --> 01:46:28.960
<v Speaker 2>sure thing Denver's best roofer Excel Roofing dot com. You

1788
01:46:29.000 --> 01:46:34.760
<v Speaker 2>don't pay a cent until you're contenth time for an

1789
01:46:34.760 --> 01:46:39.000
<v Speaker 2>insurance checkup free, no obligation. In comparison, call Compass Insurance

1790
01:46:39.159 --> 01:46:42.199
<v Speaker 2>paying too much your coverage at dozens of insurance companies

1791
01:46:42.279 --> 01:46:44.279
<v Speaker 2>find out now three oh three seven to seven to

1792
01:46:44.319 --> 01:46:47.119
<v Speaker 2>one help. You'll think you're his only customer when you

1793
01:46:47.199 --> 01:46:49.640
<v Speaker 2>choose Frank durand the real estate Man dot com to

1794
01:46:49.720 --> 01:46:52.920
<v Speaker 2>list your home with Remax Alliance three oh three nine

1795
01:46:52.960 --> 01:47:05.359
<v Speaker 2>two zero sixteen twenty two rip. You need advice so

1796
01:47:05.560 --> 01:47:06.239
<v Speaker 2>you don't have.

1797
01:47:08.520 --> 01:47:11.119
<v Speaker 1>Come running Just as fast as we can.

1798
01:47:12.520 --> 01:47:13.880
<v Speaker 2>Shooter's gonna help.

1799
01:47:14.199 --> 01:47:14.560
<v Speaker 3>Come.

1800
01:47:15.199 --> 01:47:18.520
<v Speaker 5>Man Dix is the Troubleshooter Show.

1801
01:47:19.239 --> 01:47:25.119
<v Speaker 2>No Tom Martine, Hello Tom Martino here, Welcome to the

1802
01:47:25.159 --> 01:47:28.720
<v Speaker 2>show three oh three seven one three talk three oh

1803
01:47:28.800 --> 01:47:31.079
<v Speaker 2>three seven one three A two five five. Welcome one

1804
01:47:31.119 --> 01:47:34.720
<v Speaker 2>and all. Love having you here and hope we can

1805
01:47:34.760 --> 01:47:38.800
<v Speaker 2>help you. When it comes to problems, questions, complaints, the

1806
01:47:38.880 --> 01:47:41.159
<v Speaker 2>important thing is to call before they get out of hand.

1807
01:47:41.560 --> 01:47:43.960
<v Speaker 2>If you have a problem, question, complaint, you need our

1808
01:47:44.000 --> 01:47:48.399
<v Speaker 2>help and you would like to run something by us

1809
01:47:48.439 --> 01:47:52.159
<v Speaker 2>and get our opinion even we love doing that. Today.

1810
01:47:52.199 --> 01:47:56.439
<v Speaker 2>We've had a number of different topics, and it's important

1811
01:47:57.880 --> 01:48:00.840
<v Speaker 2>that we always talk about what people are calling about,

1812
01:48:00.880 --> 01:48:03.600
<v Speaker 2>because that's what could happen to you.

1813
01:48:03.920 --> 01:48:07.279
<v Speaker 20>Hey, Tom, yes, sir, oh I have I don't know

1814
01:48:07.319 --> 01:48:10.239
<v Speaker 20>if I told anybody about the follow up with Jesse

1815
01:48:10.359 --> 01:48:11.279
<v Speaker 20>and America Gas.

1816
01:48:11.600 --> 01:48:12.840
<v Speaker 10>Remember the lady who got built?

1817
01:48:12.840 --> 01:48:15.279
<v Speaker 2>Okay, hold on, hold on, let's before we do the

1818
01:48:15.319 --> 01:48:18.199
<v Speaker 2>follow up, let's recap what you're even talking about. So

1819
01:48:19.279 --> 01:48:22.680
<v Speaker 2>let's talk about that. Jesse and America When did that

1820
01:48:22.760 --> 01:48:23.720
<v Speaker 2>come in? That call?

1821
01:48:23.920 --> 01:48:28.000
<v Speaker 10>About three weeks ago? I think it was. The name

1822
01:48:28.079 --> 01:48:32.079
<v Speaker 10>was Jesse, Jesse with a She had a problem with America.

1823
01:48:31.640 --> 01:48:37.720
<v Speaker 20>Gas, Okay, and what happened, well, she was being billed

1824
01:48:37.760 --> 01:48:41.079
<v Speaker 20>five thousand dollars for gas that she never for a

1825
01:48:41.159 --> 01:48:46.279
<v Speaker 20>tank and so she was sent to a collection agency

1826
01:48:46.800 --> 01:48:49.800
<v Speaker 20>and apparently while going through her papers, she.

1827
01:48:49.920 --> 01:48:52.800
<v Speaker 2>Thought, did she live in in Pueblo? Does she live

1828
01:48:52.840 --> 01:48:53.880
<v Speaker 2>in Pueblo, West?

1829
01:48:54.000 --> 01:48:54.439
<v Speaker 10>Yes?

1830
01:48:54.479 --> 01:48:59.920
<v Speaker 2>And she was charged She said for uh here here,

1831
01:49:00.000 --> 01:49:04.920
<v Speaker 2>here's what she was saying. She gets gas service from

1832
01:49:04.960 --> 01:49:09.039
<v Speaker 2>the company that was bought by Ameergas. Then America Gas

1833
01:49:10.000 --> 01:49:14.760
<v Speaker 2>built her suddenly a big bill, seven grand, and she

1834
01:49:14.800 --> 01:49:16.520
<v Speaker 2>didn't know what it was for. And I said, it

1835
01:49:16.600 --> 01:49:22.119
<v Speaker 2>could be that Amergas, the new company who bought the

1836
01:49:22.159 --> 01:49:24.800
<v Speaker 2>old one, is trying to collect on a tank. I

1837
01:49:24.800 --> 01:49:26.720
<v Speaker 2>don't know what did it turn out to be?

1838
01:49:27.000 --> 01:49:30.039
<v Speaker 20>Well, she I've had to go through some old records

1839
01:49:30.039 --> 01:49:34.760
<v Speaker 20>to try and get me some receipts, and she found

1840
01:49:34.800 --> 01:49:38.159
<v Speaker 20>a receipt that sewed she owed no money, that her

1841
01:49:38.199 --> 01:49:41.840
<v Speaker 20>bill was clean, and she was getting harassed by a

1842
01:49:41.880 --> 01:49:45.840
<v Speaker 20>collection agency. So I told her to make a copy

1843
01:49:45.880 --> 01:49:50.920
<v Speaker 20>of it, send it to the collection agency, certified mail, return, receipt, etc.

1844
01:49:51.880 --> 01:49:54.960
<v Speaker 10>That was about two weeks ago, saying leave me alone.

1845
01:49:55.000 --> 01:49:57.880
<v Speaker 20>I don't know any money, and she hasn't heard anything

1846
01:49:57.920 --> 01:49:59.039
<v Speaker 20>from them since.

1847
01:50:00.600 --> 01:50:01.800
<v Speaker 10>So I think she's in there.

1848
01:50:01.960 --> 01:50:06.359
<v Speaker 2>Here's I think it might be, but I think what's

1849
01:50:06.439 --> 01:50:10.960
<v Speaker 2>going on. I don't think she does owe a balance

1850
01:50:11.000 --> 01:50:16.600
<v Speaker 2>for the gas. I think they're going back and America

1851
01:50:16.640 --> 01:50:19.720
<v Speaker 2>Gas doesn't least tanks and they want her to purchase

1852
01:50:19.760 --> 01:50:21.199
<v Speaker 2>the tank. That's what I think.

1853
01:50:21.359 --> 01:50:24.359
<v Speaker 20>Well, at any rate, she's been left alone and the

1854
01:50:25.279 --> 01:50:27.359
<v Speaker 20>collection agency hasn't bothered us since.

1855
01:50:29.039 --> 01:50:33.279
<v Speaker 2>Okay, now that's good, and that's been a while, right.

1856
01:50:33.359 --> 01:50:36.199
<v Speaker 2>And were they contacting her every month? Right?

1857
01:50:36.319 --> 01:50:36.520
<v Speaker 10>Yeah?

1858
01:50:36.560 --> 01:50:36.920
<v Speaker 2>They were.

1859
01:50:36.920 --> 01:50:38.760
<v Speaker 10>They were, you know, trying to get her to pay.

1860
01:50:39.239 --> 01:50:41.680
<v Speaker 20>And you know, she's a she's eighty nine years old,

1861
01:50:42.159 --> 01:50:44.920
<v Speaker 20>and so she was a little bit taken aback by

1862
01:50:44.960 --> 01:50:48.359
<v Speaker 20>the collection agency. But once we got her to send that letter,

1863
01:50:48.760 --> 01:50:49.920
<v Speaker 20>everything's been cleared up.

1864
01:50:51.560 --> 01:50:55.359
<v Speaker 2>Good, good act excellent. Hey, deputy, dear, are you working

1865
01:50:55.399 --> 01:50:57.960
<v Speaker 2>on anything? By the way, I've wanted to know what

1866
01:50:57.960 --> 01:50:59.800
<v Speaker 2>you're whether it's sold or not. Are you working on

1867
01:50:59.800 --> 01:51:01.640
<v Speaker 2>any people always ask, yeah.

1868
01:51:01.479 --> 01:51:05.119
<v Speaker 12>You know, I do have a conclusion to a case

1869
01:51:05.239 --> 01:51:08.319
<v Speaker 12>from January twenty third. I don't know if you were

1870
01:51:08.359 --> 01:51:10.279
<v Speaker 12>here that day, but a gentleman by the name of

1871
01:51:10.840 --> 01:51:12.720
<v Speaker 12>Don called in because.

1872
01:51:12.680 --> 01:51:14.159
<v Speaker 2>He had a company an electrician.

1873
01:51:14.439 --> 01:51:17.560
<v Speaker 12>Yeah, well yeah, Don is the consumer and he had

1874
01:51:17.600 --> 01:51:21.199
<v Speaker 12>an contractor called Copper Connections, which sounds to me like

1875
01:51:21.199 --> 01:51:25.159
<v Speaker 12>an electrical contractor install an electrical panel for him.

1876
01:51:25.560 --> 01:51:28.880
<v Speaker 14>And basically the you know, to summarize.

1877
01:51:29.039 --> 01:51:32.319
<v Speaker 12>To summarize, Don's concern is that he was being charged

1878
01:51:32.319 --> 01:51:35.800
<v Speaker 12>eighty nine hundred dollars for this panel, and he feels

1879
01:51:35.840 --> 01:51:36.279
<v Speaker 12>that it's.

1880
01:51:36.119 --> 01:51:38.600
<v Speaker 2>More like, well, hold on, but did he agree to

1881
01:51:38.640 --> 01:51:40.560
<v Speaker 2>the work and now he's complaining about the price.

1882
01:51:40.680 --> 01:51:42.319
<v Speaker 14>There is the crux of the problem.

1883
01:51:42.560 --> 01:51:47.399
<v Speaker 12>So I spoke with Electrical Connections, and neither Electrical Connections

1884
01:51:47.439 --> 01:51:51.039
<v Speaker 12>nor Don actually have a signed contract. They don't even

1885
01:51:51.079 --> 01:51:52.359
<v Speaker 12>have an unsigned contract.

1886
01:51:52.439 --> 01:51:55.239
<v Speaker 2>The name is Electrical Connection. Yeah, well, why did they

1887
01:51:55.520 --> 01:51:56.760
<v Speaker 2>replace the panel?

1888
01:51:57.079 --> 01:52:00.119
<v Speaker 12>Well, I didn't ask Don why he wanted to to

1889
01:52:00.399 --> 01:52:02.600
<v Speaker 12>have it replaced, but it was his intent to replace

1890
01:52:02.640 --> 01:52:03.800
<v Speaker 12>the panel.

1891
01:52:03.880 --> 01:52:06.039
<v Speaker 2>And well why did he call them to begin with?

1892
01:52:06.720 --> 01:52:09.520
<v Speaker 12>Oh well, I don't know how it all got started

1893
01:52:10.239 --> 01:52:12.359
<v Speaker 12>because I was just working on the resolution.

1894
01:52:12.600 --> 01:52:16.800
<v Speaker 2>Okay, so he called, he called Electrical connection for some reason.

1895
01:52:16.800 --> 01:52:17.359
<v Speaker 2>We don't know.

1896
01:52:18.319 --> 01:52:21.199
<v Speaker 12>Well, we do know, we do know this, and it's

1897
01:52:21.279 --> 01:52:25.880
<v Speaker 12>and it's and it's important. Electrical Connections sent me a

1898
01:52:25.920 --> 01:52:28.760
<v Speaker 12>copy of the proposal that they gave to Don. It

1899
01:52:28.840 --> 01:52:31.159
<v Speaker 12>was a little over ten thousand. It was approximately ten

1900
01:52:31.239 --> 01:52:36.479
<v Speaker 12>or eleven thousand to install the to install the electrical panel,

1901
01:52:36.960 --> 01:52:39.560
<v Speaker 12>some sort of an electronic device like a big search

1902
01:52:39.600 --> 01:52:44.399
<v Speaker 12>protector and or something similar to it, and roofing work.

1903
01:52:44.880 --> 01:52:47.279
<v Speaker 2>And well that's because they have to put up the masks.

1904
01:52:47.399 --> 01:52:50.720
<v Speaker 12>Yeah, but none of it was broken down into here's

1905
01:52:50.720 --> 01:52:52.800
<v Speaker 12>how much for this, for that and the other thing.

1906
01:52:53.439 --> 01:52:55.600
<v Speaker 2>So how much was the total price?

1907
01:52:55.680 --> 01:52:57.680
<v Speaker 14>Approximately eleven thousand dollars?

1908
01:52:58.000 --> 01:53:02.000
<v Speaker 12>Okay, Now, neither party to this matter actually has a

1909
01:53:02.079 --> 01:53:04.720
<v Speaker 12>signed contract or an itemized proposal.

1910
01:53:04.760 --> 01:53:06.039
<v Speaker 2>But they went ahead and did the work.

1911
01:53:06.119 --> 01:53:10.399
<v Speaker 12>Yeah, he authorized them to do the work of the electrical.

1912
01:53:10.000 --> 01:53:11.920
<v Speaker 2>Well how did he authorize them? And there's nothing in

1913
01:53:11.960 --> 01:53:13.159
<v Speaker 2>writing verbally.

1914
01:53:13.680 --> 01:53:15.760
<v Speaker 12>So he said, hey, I don't want the roofing work,

1915
01:53:16.079 --> 01:53:18.720
<v Speaker 12>and I don't want this other electrical device. And it

1916
01:53:18.800 --> 01:53:22.119
<v Speaker 12>was either a converter or or a giant search protect

1917
01:53:22.199 --> 01:53:23.760
<v Speaker 12>or something like that doesn't really matter.

1918
01:53:24.279 --> 01:53:25.920
<v Speaker 2>So he Wow, is he ever going to prove that,

1919
01:53:26.000 --> 01:53:27.520
<v Speaker 2>I mean, I authorized.

1920
01:53:27.319 --> 01:53:30.560
<v Speaker 14>The point with that? Well no, he so that don

1921
01:53:30.640 --> 01:53:31.279
<v Speaker 14>the caller.

1922
01:53:31.760 --> 01:53:36.840
<v Speaker 12>He admits to having authorized the electrical panel, okay, and

1923
01:53:37.000 --> 01:53:42.640
<v Speaker 12>Copper Connections admits that he decided to forego the other work.

1924
01:53:43.000 --> 01:53:44.159
<v Speaker 2>Okay, So they all agree on that.

1925
01:53:44.199 --> 01:53:47.319
<v Speaker 12>Yeah, they all agree on that. The problem is there

1926
01:53:47.359 --> 01:53:51.920
<v Speaker 12>is no itemized proposal, so it's really impossible to tell

1927
01:53:51.960 --> 01:53:54.239
<v Speaker 12>how much of it was for the electrical panel. And

1928
01:53:54.359 --> 01:53:57.399
<v Speaker 12>here comes the problem. Now that the work has been completed.

1929
01:53:57.760 --> 01:54:01.119
<v Speaker 12>Don says, no way, it's worth eighty nine hundred, it's

1930
01:54:01.119 --> 01:54:02.640
<v Speaker 12>worth five thousand bucks times.

1931
01:54:03.199 --> 01:54:04.000
<v Speaker 2>He can't do that.

1932
01:54:04.199 --> 01:54:04.680
<v Speaker 14>He can't.

1933
01:54:04.800 --> 01:54:07.279
<v Speaker 12>So I spoke with Electrical Connections, and I spoke with

1934
01:54:07.319 --> 01:54:10.199
<v Speaker 12>the gentleman by the name of Adam, who's very forthcoming.

1935
01:54:10.640 --> 01:54:13.640
<v Speaker 12>He was he was very much looking forward to getting

1936
01:54:13.640 --> 01:54:14.640
<v Speaker 12>this issue resolved.

1937
01:54:15.199 --> 01:54:17.680
<v Speaker 2>So the panel is eighty nine hundred. Yes, well they

1938
01:54:17.720 --> 01:54:19.319
<v Speaker 2>guess what. That's not out of line.

1939
01:54:19.399 --> 01:54:22.399
<v Speaker 12>No, it's not out of line, especially since Adam offered,

1940
01:54:22.880 --> 01:54:25.680
<v Speaker 12>in writing in an email to me to as a

1941
01:54:25.720 --> 01:54:28.560
<v Speaker 12>courtesy to Don, just reduce it to sixty two hundred dollars,

1942
01:54:28.640 --> 01:54:30.680
<v Speaker 12>which Adam says, it's really just their cost.

1943
01:54:31.279 --> 01:54:32.800
<v Speaker 14>So I thought that was a pretty good game.

1944
01:54:33.479 --> 01:54:35.920
<v Speaker 2>What is a concerner? Didn't like that? Well, and Don

1945
01:54:35.960 --> 01:54:39.439
<v Speaker 2>could go to hell. Basically, I mean we have Don

1946
01:54:39.520 --> 01:54:42.560
<v Speaker 2>did everything wrong. They did everything wrong. They both You know,

1947
01:54:43.079 --> 01:54:45.920
<v Speaker 2>you don't just arbitrarily get to name it's not the

1948
01:54:45.960 --> 01:54:48.359
<v Speaker 2>price is right where you get to name the price well.

1949
01:54:48.239 --> 01:54:52.760
<v Speaker 12>Exactly, And we all agree that electrical connection deserves some

1950
01:54:52.840 --> 01:54:55.199
<v Speaker 12>sort of payment, but apparently Don hasn't paid them any

1951
01:54:55.359 --> 01:54:58.079
<v Speaker 12>So now, well, now where it stands is.

1952
01:54:58.079 --> 01:54:59.399
<v Speaker 2>They ought to put a lien on his side.

1953
01:54:59.439 --> 01:55:02.640
<v Speaker 12>Look, and good Tom wants to pay forty five hundred.

1954
01:55:03.239 --> 01:55:06.359
<v Speaker 12>They said that they'll settle for sixty two hundred. So

1955
01:55:06.439 --> 01:55:08.239
<v Speaker 12>when I told Don that, you know, he got a

1956
01:55:08.239 --> 01:55:10.479
<v Speaker 12>little crabby and he said, I'll just handle this matter

1957
01:55:10.560 --> 01:55:11.399
<v Speaker 12>on my own.

1958
01:55:11.399 --> 01:55:13.760
<v Speaker 2>And he only wants to PAYMAS forty five. And where'd

1959
01:55:13.760 --> 01:55:15.359
<v Speaker 2>he come up with that price? I don't know of

1960
01:55:15.439 --> 01:55:18.000
<v Speaker 2>anybody in the world who will do a complete electrical

1961
01:55:18.039 --> 01:55:19.640
<v Speaker 2>panel for forty five hundred bucks.

1962
01:55:20.279 --> 01:55:23.680
<v Speaker 12>Well I don't either. But that was the end of

1963
01:55:23.720 --> 01:55:26.000
<v Speaker 12>the matter. You know, that was the end of my involvement.

1964
01:55:26.199 --> 01:55:28.680
<v Speaker 12>My goal was to kind of broker sort of a

1965
01:55:28.760 --> 01:55:31.680
<v Speaker 12>settlement to this where neither party five marked this that.

1966
01:55:31.680 --> 01:55:33.640
<v Speaker 2>The consumer is being completely unreasonable.

1967
01:55:33.880 --> 01:55:36.399
<v Speaker 12>Yeah, somewhat unreason in my opinion. So I had to

1968
01:55:36.399 --> 01:55:38.680
<v Speaker 12>close that case. But that's about all I could do

1969
01:55:38.720 --> 01:55:39.319
<v Speaker 12>in that matter.

1970
01:55:40.720 --> 01:55:45.239
<v Speaker 2>Look, I get what people when people don't like pricing,

1971
01:55:45.439 --> 01:55:47.239
<v Speaker 2>but you don't get to just name your price.

1972
01:55:48.039 --> 01:55:51.079
<v Speaker 12>Yeah, I mean, Don did say that he got two

1973
01:55:51.359 --> 01:55:54.760
<v Speaker 12>bids after the fact, of course, from other electricians come on.

1974
01:55:54.880 --> 01:55:58.560
<v Speaker 12>But Electrical Connection says, hey, these aren't Apple to Apple comparisons.

1975
01:55:58.600 --> 01:56:02.239
<v Speaker 12>There's different amperage, different there's different this and different that.

1976
01:56:02.920 --> 01:56:04.199
<v Speaker 14>So they're kind of an impasse.

1977
01:56:04.239 --> 01:56:05.960
<v Speaker 12>But I think the moral of the story, and this

1978
01:56:06.079 --> 01:56:09.159
<v Speaker 12>is the allegory that I think we all can benefit from,

1979
01:56:09.239 --> 01:56:11.319
<v Speaker 12>is Geez sign a contract?

1980
01:56:13.600 --> 01:56:19.600
<v Speaker 2>Okay, all right? I mean again, Uh, the pricing overall

1981
01:56:20.119 --> 01:56:23.960
<v Speaker 2>was reasonable and they should they should have accepted it.

1982
01:56:24.000 --> 01:56:27.199
<v Speaker 2>I'm Tom Martino three O three seven one three talks

1983
01:56:27.199 --> 01:56:34.359
<v Speaker 2>seven one three eight two five five. Go with a

1984
01:56:34.399 --> 01:56:37.960
<v Speaker 2>sure thing Denver's best roofer Excel Roofing dot com. You

1985
01:56:37.960 --> 01:56:43.720
<v Speaker 2>don't pay a cent until you're content. Time for an

1986
01:56:43.760 --> 01:56:47.399
<v Speaker 2>insurance check up free, no obligation in comparison, call Compass

1987
01:56:47.439 --> 01:56:50.720
<v Speaker 2>insurance paying too much your coverage at dozens of insurance

1988
01:56:50.720 --> 01:56:53.199
<v Speaker 2>companies find out now three oh three seven to seven

1989
01:56:53.239 --> 01:56:56.000
<v Speaker 2>to one help. You'll think you're his only customer when

1990
01:56:56.039 --> 01:56:58.520
<v Speaker 2>you choose Frank durand the real estate Man dot com

1991
01:56:58.520 --> 01:57:01.680
<v Speaker 2>to list your home with Max Alliance three all three

1992
01:57:01.760 --> 01:57:05.800
<v Speaker 2>nine two zero sixteen twenty two. Hi Tom Martino here

1993
01:57:05.840 --> 01:57:08.840
<v Speaker 2>three oh three seven one three Talks seven one, three,

1994
01:57:08.920 --> 01:57:13.319
<v Speaker 2>A two five five. Mike, what's going on in your life? Mike?

1995
01:57:13.359 --> 01:57:14.439
<v Speaker 2>How can we help you?

1996
01:57:15.479 --> 01:57:16.880
<v Speaker 1>Mister Martine, thank you?

1997
01:57:18.479 --> 01:57:19.119
<v Speaker 2>What's happening?

1998
01:57:19.119 --> 01:57:21.279
<v Speaker 1>And I've got a new I've got a new construction

1999
01:57:21.479 --> 01:57:25.800
<v Speaker 1>home that was built last spring. There's now a.

2000
01:57:25.760 --> 01:57:28.279
<v Speaker 2>New construction home that you bought from the builder.

2001
01:57:29.199 --> 01:57:32.840
<v Speaker 1>Correct, Okay, aught it after it was built, so we

2002
01:57:32.920 --> 01:57:36.199
<v Speaker 1>didn't get to choose everything. It was built finished, and

2003
01:57:36.239 --> 01:57:37.239
<v Speaker 1>we purchased it.

2004
01:57:38.520 --> 01:57:39.359
<v Speaker 2>From the builder.

2005
01:57:40.520 --> 01:57:46.039
<v Speaker 1>Correct, Okay, is building homes around us in a new development.

2006
01:57:47.399 --> 01:57:50.760
<v Speaker 1>There's two holes dug behind me that are being getting

2007
01:57:50.800 --> 01:57:51.680
<v Speaker 1>ready to have poured.

2008
01:57:52.560 --> 01:57:54.399
<v Speaker 2>And what was the name of this builder?

2009
01:57:55.439 --> 01:58:03.319
<v Speaker 1>It's CTG, So I mean, okay, Okay and CTG. I

2010
01:58:03.359 --> 01:58:09.399
<v Speaker 1>believe they're home out of Colorado Springs. So, Michael is,

2011
01:58:10.359 --> 01:58:12.640
<v Speaker 1>I know you guys talk about all the time you

2012
01:58:12.680 --> 01:58:16.239
<v Speaker 1>can't sue for what it could a right?

2013
01:58:17.159 --> 01:58:22.199
<v Speaker 2>So, well, it depends, it depends on how you're couching that.

2014
01:58:22.600 --> 01:58:26.079
<v Speaker 2>Give me the specific example. You can really sue for anything,

2015
01:58:26.119 --> 01:58:28.600
<v Speaker 2>but it'll be dismissed immediately if it has no grounds.

2016
01:58:28.760 --> 01:58:30.439
<v Speaker 2>So tell me what you're talking about.

2017
01:58:31.439 --> 01:58:34.479
<v Speaker 1>Well, so my concern is we have drainage issues where

2018
01:58:34.520 --> 01:58:37.960
<v Speaker 1>when it rains and some of the snowstorms we've had recently,

2019
01:58:38.079 --> 01:58:41.479
<v Speaker 1>I get pooling water in my backyard that is coming

2020
01:58:41.520 --> 01:58:44.720
<v Speaker 1>from a neighbor to the north of me and from

2021
01:58:44.760 --> 01:58:47.640
<v Speaker 1>the two holes of the foundations that are being dug

2022
01:58:47.680 --> 01:58:48.119
<v Speaker 1>behind me.

2023
01:58:49.600 --> 01:58:52.479
<v Speaker 2>Okay, I want to know something. I want to know something, Mike.

2024
01:58:52.560 --> 01:58:59.880
<v Speaker 2>This is really important. The the uh drainage problems, as

2025
01:58:59.880 --> 01:59:04.920
<v Speaker 2>you call them. Where are you in line on the

2026
01:59:04.960 --> 01:59:09.359
<v Speaker 2>field of drainage from where the drain In other words,

2027
01:59:09.800 --> 01:59:13.760
<v Speaker 2>are both of these homes or all of these noxious me?

2028
01:59:14.039 --> 01:59:18.239
<v Speaker 2>Are all of these contributors to your water above you

2029
01:59:18.279 --> 01:59:22.239
<v Speaker 2>in the drainage plan and that's based on elevation and

2030
01:59:22.279 --> 01:59:27.520
<v Speaker 2>the actual drainage plan that's correct, both okay, and they're

2031
01:59:27.560 --> 01:59:28.279
<v Speaker 2>above you.

2032
01:59:28.640 --> 01:59:32.520
<v Speaker 1>Is above me, and the two properties behind me also

2033
01:59:32.600 --> 01:59:33.359
<v Speaker 1>sit above me.

2034
01:59:35.159 --> 01:59:37.840
<v Speaker 2>And when you say they're okay and so, have you

2035
01:59:38.000 --> 01:59:40.920
<v Speaker 2>looked at the drainage plan for that subdivision?

2036
01:59:41.800 --> 01:59:44.079
<v Speaker 1>Well, and that's that's what's interesting. I don't know that

2037
01:59:44.119 --> 01:59:46.560
<v Speaker 1>there is a drainage plan. I've asked some of them.

2038
01:59:46.760 --> 01:59:49.079
<v Speaker 2>They have to have one to have a planned unit development.

2039
01:59:49.399 --> 01:59:50.239
<v Speaker 2>What county is.

2040
01:59:50.199 --> 01:59:52.840
<v Speaker 1>It, Fremont County?

2041
01:59:54.399 --> 01:59:58.840
<v Speaker 2>Okay. Now, now here's something I want to say, I

2042
01:59:58.920 --> 02:00:02.239
<v Speaker 2>know of no build or not builder, a developer ever

2043
02:00:03.560 --> 02:00:08.479
<v Speaker 2>ever that can do a subdivision without a drainage plan,

2044
02:00:09.199 --> 02:00:14.560
<v Speaker 2>and so it's just impossible. But what I want to

2045
02:00:14.560 --> 02:00:18.039
<v Speaker 2>know is the lot that the house was built on.

2046
02:00:18.640 --> 02:00:23.119
<v Speaker 2>The drainage plan is done by the developer. The developer

2047
02:00:23.199 --> 02:00:27.920
<v Speaker 2>can be both the developer and the builder, or just

2048
02:00:28.439 --> 02:00:33.159
<v Speaker 2>the developer. If the developer sold a lot to the builder,

2049
02:00:34.399 --> 02:00:38.439
<v Speaker 2>the builder is not responsible for the drainage. They're only

2050
02:00:38.520 --> 02:00:43.720
<v Speaker 2>responsible for the grading around the house. So okay, what

2051
02:00:43.800 --> 02:00:47.720
<v Speaker 2>I need to know is is the developer and the

2052
02:00:47.760 --> 02:00:52.399
<v Speaker 2>builder the same one and the same they are? And

2053
02:00:52.479 --> 02:00:56.880
<v Speaker 2>you know that, right, I do know that? Yes, good good.

2054
02:00:57.399 --> 02:01:00.840
<v Speaker 2>Now next question is going to be what is the

2055
02:01:00.960 --> 02:01:04.119
<v Speaker 2>name of the subdivision and are you in it? Are

2056
02:01:04.159 --> 02:01:07.119
<v Speaker 2>you in? Are there two or three subdivisions and some

2057
02:01:07.199 --> 02:01:09.680
<v Speaker 2>of the ones draining onto you are in another subdivision.

2058
02:01:10.520 --> 02:01:14.479
<v Speaker 1>Now, it's one subdivision that's fairly new, meaning just a

2059
02:01:14.520 --> 02:01:18.119
<v Speaker 1>few years old. It's called Gold Canyon Estates.

2060
02:01:19.439 --> 02:01:25.159
<v Speaker 2>And it's in Canyon City, right, correct, Yes, okay, Now,

2061
02:01:25.279 --> 02:01:32.039
<v Speaker 2>Gold Canyon Estates has a PUD filing Planned Unit Development.

2062
02:01:32.920 --> 02:01:37.000
<v Speaker 2>In that filing, there will be everything. There will be

2063
02:01:37.600 --> 02:01:44.439
<v Speaker 2>common areas, easements, utility easements, setbacks, there will be access

2064
02:01:44.880 --> 02:01:52.279
<v Speaker 2>and there will be drainage. Okay, so you said you

2065
02:01:52.319 --> 02:01:54.840
<v Speaker 2>weren't sure, did you. Yeah, you know, you can't ask

2066
02:01:54.880 --> 02:01:57.079
<v Speaker 2>anything you want. I just want to lay down the basics.

2067
02:01:57.239 --> 02:01:58.279
<v Speaker 2>Keep going, go ahead.

2068
02:01:58.560 --> 02:02:02.279
<v Speaker 1>Yeah, well, I guess next question is, for example, the

2069
02:02:02.359 --> 02:02:05.520
<v Speaker 1>home that's next door to me to So my house

2070
02:02:05.600 --> 02:02:09.479
<v Speaker 1>faces west and I've got a home that literally is

2071
02:02:09.520 --> 02:02:12.520
<v Speaker 1>next door to me to the north. Okay, it's a

2072
02:02:12.520 --> 02:02:15.720
<v Speaker 1>little bit elevated above me. That home has been in

2073
02:02:16.880 --> 02:02:20.199
<v Speaker 1>I think for about three years. My home is brand new,

2074
02:02:20.279 --> 02:02:23.640
<v Speaker 1>meaning it's less than eight months old. So the house

2075
02:02:23.680 --> 02:02:26.439
<v Speaker 1>that is above elevation to me to the north's three

2076
02:02:26.479 --> 02:02:31.439
<v Speaker 1>years old. Their property is draining onto my property. It's

2077
02:02:31.479 --> 02:02:34.119
<v Speaker 1>one of the issues that I have that I've discovered.

2078
02:02:34.680 --> 02:02:37.680
<v Speaker 1>I've brought in almost forty tons of rock to try

2079
02:02:37.720 --> 02:02:40.800
<v Speaker 1>to mitigate some of that, but I'm still getting pooling

2080
02:02:40.880 --> 02:02:43.359
<v Speaker 1>water in the center of my yard a foot deep,

2081
02:02:44.560 --> 02:02:47.159
<v Speaker 1>and at this point it's not causing a problem flooding

2082
02:02:47.199 --> 02:02:50.279
<v Speaker 1>in my crawl space. And I do have a sump pump.

2083
02:02:50.880 --> 02:02:51.399
<v Speaker 1>My concern.

2084
02:02:51.600 --> 02:02:54.159
<v Speaker 2>Tell me who you would sue, Mike. Let's just say

2085
02:02:54.439 --> 02:03:00.119
<v Speaker 2>Let's just say you want to sue, who would you sue?

2086
02:03:00.279 --> 02:03:04.199
<v Speaker 1>Well, I'm almost questioning, and I know you've talked about this. Also,

2087
02:03:04.279 --> 02:03:08.359
<v Speaker 1>the city is impossible to suit. My question is how

2088
02:03:08.399 --> 02:03:12.439
<v Speaker 1>does a builder? How do I determine has the builder

2089
02:03:12.479 --> 02:03:15.479
<v Speaker 1>done all his due diligence to make sure he's done

2090
02:03:15.479 --> 02:03:18.680
<v Speaker 1>it correctly? And the city is responsible for not having

2091
02:03:18.680 --> 02:03:19.479
<v Speaker 1>a drainage plan.

2092
02:03:20.960 --> 02:03:23.880
<v Speaker 2>No, the city is never responsible. Neither is the county

2093
02:03:24.439 --> 02:03:28.399
<v Speaker 2>that it would be the developer. But let me explain something.

2094
02:03:28.760 --> 02:03:33.720
<v Speaker 2>They do have a drainage plan okay, okay, and let

2095
02:03:33.720 --> 02:03:38.279
<v Speaker 2>me tell you something else based on precedence. Okay, that

2096
02:03:38.439 --> 02:03:41.920
<v Speaker 2>means just this has been argued for a million years.

2097
02:03:42.600 --> 02:03:44.640
<v Speaker 2>Well not really, but you know what I mean. Here's

2098
02:03:44.680 --> 02:03:48.880
<v Speaker 2>what I'm going to tell you about drainage. Usually, drainage

2099
02:03:49.359 --> 02:03:53.119
<v Speaker 2>is a generalized plan. It goes from high to low

2100
02:03:54.000 --> 02:04:01.119
<v Speaker 2>with some diversions and retentions. When instructed by engineers, it

2101
02:04:01.319 --> 02:04:05.399
<v Speaker 2>ultimately just stops at the end of their property, okay,

2102
02:04:06.399 --> 02:04:10.520
<v Speaker 2>and into a basin or whatever whatever the county or

2103
02:04:10.560 --> 02:04:14.560
<v Speaker 2>the engineers or people instruct So here's what I'm going

2104
02:04:14.640 --> 02:04:18.560
<v Speaker 2>to tell you about that. Usually drainage is not as

2105
02:04:18.560 --> 02:04:24.640
<v Speaker 2>sophisticated as people think, and usually it's the one, the

2106
02:04:24.760 --> 02:04:27.560
<v Speaker 2>lower one that has the least rights. And then you

2107
02:04:27.680 --> 02:04:30.319
<v Speaker 2>pass the water on to the people below you, and

2108
02:04:30.359 --> 02:04:33.399
<v Speaker 2>they pass it on to the people below them, unless

2109
02:04:33.439 --> 02:04:37.680
<v Speaker 2>there is retention on your lot or berms or diversion.

2110
02:04:38.720 --> 02:04:43.479
<v Speaker 2>So it's not that sophisticated. If the short answer is this,

2111
02:04:44.640 --> 02:04:53.520
<v Speaker 2>if lots, if houses are draining onto your property, that's

2112
02:04:53.560 --> 02:05:00.880
<v Speaker 2>your problem unless they purposely diverted water from the natural

2113
02:05:01.000 --> 02:05:08.680
<v Speaker 2>flow onto your property. Okay, natural drainage, I'm giving you

2114
02:05:08.800 --> 02:05:12.119
<v Speaker 2>general answers. Okay, it may not be specific to you,

2115
02:05:12.600 --> 02:05:17.279
<v Speaker 2>but in general, natural drainage goes from higher to lower.

2116
02:05:18.640 --> 02:05:21.760
<v Speaker 2>Usually no one is allowed to deal with to mess

2117
02:05:21.800 --> 02:05:25.840
<v Speaker 2>with that. So if the houses are higher to lower

2118
02:05:26.680 --> 02:05:30.399
<v Speaker 2>and yours is lower, you're going to get the drainage.

2119
02:05:30.680 --> 02:05:33.960
<v Speaker 2>You don't have an action against anyone unless they're doing

2120
02:05:34.000 --> 02:05:40.600
<v Speaker 2>something purposely to cause you damage. I mean, in other words,

2121
02:05:41.119 --> 02:05:45.279
<v Speaker 2>if they're simply grading around their house like a normal

2122
02:05:45.319 --> 02:05:50.399
<v Speaker 2>house and it's draining to the lots below them, they're

2123
02:05:50.439 --> 02:05:55.000
<v Speaker 2>doing nothing wrong. But let's say that their lot naturally

2124
02:05:55.119 --> 02:06:00.319
<v Speaker 2>drains in three directions or four and they grew aid

2125
02:06:00.399 --> 02:06:04.560
<v Speaker 2>the property, so all of that diversion goes in one

2126
02:06:04.640 --> 02:06:10.239
<v Speaker 2>direction yours. That may be a violation, that may be negligence.

2127
02:06:11.319 --> 02:06:15.760
<v Speaker 2>But Mike, it is far cheaper, no matter what you do,

2128
02:06:16.840 --> 02:06:20.880
<v Speaker 2>to handle the drainage on your property and pass it

2129
02:06:20.920 --> 02:06:25.439
<v Speaker 2>down than it is to fight everyone above. You got it,

2130
02:06:27.640 --> 02:06:31.840
<v Speaker 2>unless there is egregious stuff going on here, like the builder.

2131
02:06:31.880 --> 02:06:36.319
<v Speaker 2>Developer was totally reckless, had no regard for the law,

2132
02:06:37.000 --> 02:06:40.560
<v Speaker 2>never did a drainage plan, et cetera, et cetera. But

2133
02:06:40.680 --> 02:06:43.319
<v Speaker 2>that's going to take a lot of due diligence for

2134
02:06:43.359 --> 02:06:44.079
<v Speaker 2>you to prove that.

2135
02:06:45.159 --> 02:06:47.119
<v Speaker 1>Would you? Would you mind? Tom? And I know you

2136
02:06:47.159 --> 02:06:49.359
<v Speaker 1>have to go, but can I send you some pictures

2137
02:06:50.000 --> 02:06:50.880
<v Speaker 1>and you guys just take a.

2138
02:06:50.840 --> 02:06:53.760
<v Speaker 2>Peek out, But tell me what it would show that

2139
02:06:53.760 --> 02:06:57.600
<v Speaker 2>would change what I just said? What would it show?

2140
02:06:57.640 --> 02:06:59.960
<v Speaker 1>Because the developer behind me, when they dug the whole?

2141
02:07:01.319 --> 02:07:04.359
<v Speaker 1>That changed. I never had any problems, you.

2142
02:07:04.199 --> 02:07:07.399
<v Speaker 2>Just really you just said the developer behind you. So

2143
02:07:07.520 --> 02:07:10.560
<v Speaker 2>are we talking about another developer or the developer builder

2144
02:07:10.600 --> 02:07:11.399
<v Speaker 2>that you bought from?

2145
02:07:11.960 --> 02:07:15.760
<v Speaker 1>Yeah, the same developer builder I bought from when they dug.

2146
02:07:15.600 --> 02:07:17.920
<v Speaker 2>Okay, what did they do when they dug the hole?

2147
02:07:18.000 --> 02:07:21.600
<v Speaker 1>What it just all of a sudden, I had really

2148
02:07:21.600 --> 02:07:24.159
<v Speaker 1>significant amounts of water pooling in the center of my yard.

2149
02:07:25.800 --> 02:07:31.239
<v Speaker 2>Okay. And before that, what was on that lot, it was.

2150
02:07:31.239 --> 02:07:34.880
<v Speaker 1>Just a hill, just a bare hill, okay. And they've

2151
02:07:34.960 --> 02:07:38.439
<v Speaker 1>dug out huge, two big holes to poor foundations.

2152
02:07:39.840 --> 02:07:41.960
<v Speaker 2>Okay, well what did they do negligently?

2153
02:07:42.960 --> 02:07:46.640
<v Speaker 1>They're going to get filled in obviously, But yeah, I

2154
02:07:46.800 --> 02:07:49.560
<v Speaker 1>just you know, like you guys have always said, I

2155
02:07:50.239 --> 02:07:51.960
<v Speaker 1>don't want to get to the point where elveson I

2156
02:07:52.039 --> 02:07:55.359
<v Speaker 1>have big damage. Where do I go with it? And

2157
02:07:55.399 --> 02:07:56.840
<v Speaker 1>that's I just needed your advice.

2158
02:07:57.960 --> 02:08:00.600
<v Speaker 2>Okay, here's what you need to do. You need to

2159
02:08:00.680 --> 02:08:04.760
<v Speaker 2>hire an engineer to come and say what they're doing

2160
02:08:04.840 --> 02:08:08.840
<v Speaker 2>is negligent. Short of that, you have nothing, and digging

2161
02:08:08.880 --> 02:08:13.640
<v Speaker 2>a hole to build a house is not negligent. Right now,

2162
02:08:13.680 --> 02:08:17.359
<v Speaker 2>the building department might have something to say that they

2163
02:08:17.439 --> 02:08:21.880
<v Speaker 2>need to do temporarily while they're building. They may have

2164
02:08:22.000 --> 02:08:28.199
<v Speaker 2>them divert water. But for the most part, Mike, drainage

2165
02:08:28.279 --> 02:08:33.560
<v Speaker 2>changes as houses are built. Sure, and this is an

2166
02:08:33.560 --> 02:08:39.119
<v Speaker 2>age old problem. You're not guaranteed anything except that the

2167
02:08:39.159 --> 02:08:41.600
<v Speaker 2>water above you is going to drain to you and

2168
02:08:41.640 --> 02:08:47.279
<v Speaker 2>you're going to drain below you. You just can't upset

2169
02:08:47.279 --> 02:08:51.279
<v Speaker 2>the natural flow, right, and it doesn't sound like that

2170
02:08:51.279 --> 02:08:54.119
<v Speaker 2>that's what the builder's doing. But get an engineer to

2171
02:08:54.199 --> 02:08:58.319
<v Speaker 2>talk to you about it, and then can you sue

2172
02:08:58.560 --> 02:09:05.960
<v Speaker 2>if somebody was neglis, if somebody is doing something intentional

2173
02:09:06.520 --> 02:09:11.319
<v Speaker 2>or destructive or negligent, sure you consume them. I don't

2174
02:09:11.319 --> 02:09:13.680
<v Speaker 2>think you're going to find it though, Mike. I just

2175
02:09:14.039 --> 02:09:18.279
<v Speaker 2>that's my personal opinion. Being both or being all uh

2176
02:09:19.159 --> 02:09:23.319
<v Speaker 2>a consumer advocate, a builder, past builder, and past developer.

2177
02:09:24.520 --> 02:09:28.600
<v Speaker 2>I'm just I'm just telling you I don't It might happen,

2178
02:09:29.000 --> 02:09:31.199
<v Speaker 2>but I think you're going to spend more time and

2179
02:09:31.319 --> 02:09:34.239
<v Speaker 2>energy trying to prove that than fixing it.

2180
02:09:35.199 --> 02:09:37.640
<v Speaker 1>Yes, I think. Thank you very much, Tom, I appreciate

2181
02:09:37.680 --> 02:09:38.399
<v Speaker 1>the advice.

2182
02:09:38.079 --> 02:09:41.279
<v Speaker 2>But ask an engine ask an engineer, and let me

2183
02:09:41.319 --> 02:09:43.840
<v Speaker 2>know what you find out. I'm Tom Martinez. We have

2184
02:09:43.960 --> 02:09:51.800
<v Speaker 2>more coming up. Go with a sure thing Denver's Best Roofer,

2185
02:09:51.920 --> 02:09:54.840
<v Speaker 2>Excel Roofing dot com. You don't pay a cent until

2186
02:09:54.880 --> 02:10:01.319
<v Speaker 2>you're content. Time for an insurance check free no obligation

2187
02:10:01.479 --> 02:10:05.319
<v Speaker 2>comparison call compass insurance paying too much your coverage at

2188
02:10:05.359 --> 02:10:08.119
<v Speaker 2>dozens of insurance companies find out now three oh three

2189
02:10:08.239 --> 02:10:10.840
<v Speaker 2>seven seven to one help You'll think you're his only

2190
02:10:10.960 --> 02:10:13.399
<v Speaker 2>customer when you choose Frank durand the real estate man

2191
02:10:13.439 --> 02:10:16.920
<v Speaker 2>dot com to list your home with Remax Alliance three

2192
02:10:16.920 --> 02:10:24.960
<v Speaker 2>oh three nine two zero sixteen twenty two. Hi Tom Martine,

2193
02:10:24.960 --> 02:10:28.600
<v Speaker 2>your troubleshooter three oh three seven one three talk seven

2194
02:10:28.680 --> 02:10:31.880
<v Speaker 2>one three eight two five five. I got a couple

2195
02:10:31.960 --> 02:10:38.880
<v Speaker 2>texts here talking about drainage. Tom, I disagree with you.

2196
02:10:40.399 --> 02:10:45.760
<v Speaker 2>If you're established first, your house takes precedent in a

2197
02:10:45.840 --> 02:10:56.920
<v Speaker 2>drainage plan. That is absolutely, positively not true. Now, you

2198
02:10:57.079 --> 02:11:00.960
<v Speaker 2>do have some rights if your house was there before.

2199
02:11:02.359 --> 02:11:08.279
<v Speaker 2>In that no one can intentionally violate your house or

2200
02:11:08.319 --> 02:11:15.960
<v Speaker 2>property to cause it destruction. Drainage is not considered destruction.

2201
02:11:16.840 --> 02:11:22.159
<v Speaker 2>Drainage in its natural flow or as directed by a

2202
02:11:22.199 --> 02:11:27.399
<v Speaker 2>city or county or army corps of engineers. That's what

2203
02:11:27.479 --> 02:11:32.239
<v Speaker 2>it is. Then on a drainage plan, those above take

2204
02:11:32.359 --> 02:11:36.560
<v Speaker 2>precedent to those below. So what you need to do

2205
02:11:37.279 --> 02:11:42.119
<v Speaker 2>is establish your house or where you want to build

2206
02:11:42.119 --> 02:11:45.680
<v Speaker 2>a house before buying the land or before buying that

2207
02:11:45.800 --> 02:11:51.359
<v Speaker 2>house that might be already built, what is unbuilt around it,

2208
02:11:52.119 --> 02:11:56.520
<v Speaker 2>and what could possibly happen in the future. We've actually

2209
02:11:56.520 --> 02:12:01.479
<v Speaker 2>had cases where people bought homes and had to build

2210
02:12:01.520 --> 02:12:06.920
<v Speaker 2>retaining walls after years later because those other lots were

2211
02:12:06.960 --> 02:12:12.880
<v Speaker 2>finally sold. They're not doing anything wrong unless it is

2212
02:12:12.960 --> 02:12:22.600
<v Speaker 2>intentional changing of existing drainage or against recommendations. You know,

2213
02:12:24.000 --> 02:12:30.560
<v Speaker 2>a lot can be said and it happens now where

2214
02:12:30.600 --> 02:12:34.039
<v Speaker 2>it's a little well, it's almost the same. Some people

2215
02:12:34.119 --> 02:12:37.960
<v Speaker 2>buy next to Easeman's and they don't know what those

2216
02:12:37.960 --> 02:12:42.520
<v Speaker 2>easements are. They just buy. We have some cases where

2217
02:12:43.319 --> 02:12:46.119
<v Speaker 2>one particular case where a guy bought next to a

2218
02:12:46.119 --> 02:12:53.079
<v Speaker 2>big swath of land that was actually his owned commercial Okay,

2219
02:12:53.760 --> 02:12:58.159
<v Speaker 2>it was years ago, never used, but years later after

2220
02:12:58.199 --> 02:13:05.319
<v Speaker 2>buying his house, comes a car dealership. I believe he

2221
02:13:05.399 --> 02:13:10.760
<v Speaker 2>sued them for light pollution or they changed the lights.

2222
02:13:11.680 --> 02:13:17.159
<v Speaker 2>He sued them. Now he made a partial win. That's

2223
02:13:17.199 --> 02:13:21.720
<v Speaker 2>because I believe the court said, you can make some

2224
02:13:21.840 --> 02:13:26.159
<v Speaker 2>alterations to keep that light from flooding onto this guy's property.

2225
02:13:26.319 --> 02:13:28.199
<v Speaker 16>Blah blah blah.

2226
02:13:28.239 --> 02:13:31.079
<v Speaker 2>And as it turned out, they you know, they were

2227
02:13:31.079 --> 02:13:35.680
<v Speaker 2>amenable to it. But in general, you need to know

2228
02:13:35.720 --> 02:13:40.520
<v Speaker 2>what you're buying. If you buy land that was dedicated

2229
02:13:41.000 --> 02:13:45.199
<v Speaker 2>to a city and county and it's not yet being used,

2230
02:13:45.720 --> 02:13:50.319
<v Speaker 2>don't assume, oh, I'm on public land. It'll never be used.

2231
02:13:51.319 --> 02:13:55.119
<v Speaker 2>A city or county can sell that public land, and

2232
02:13:55.159 --> 02:13:58.000
<v Speaker 2>when they sell it, they can actually change the zoning

2233
02:13:58.119 --> 02:14:01.760
<v Speaker 2>for the buyer. So you're next to a green belt

2234
02:14:01.760 --> 02:14:05.239
<v Speaker 2>that turns out to be a Walmart. It can happen.

2235
02:14:06.039 --> 02:14:09.479
<v Speaker 2>You have to know, and that's why I give that visualization,

2236
02:14:09.840 --> 02:14:11.279
<v Speaker 2>and I think I'm going to do that and put

2237
02:14:11.319 --> 02:14:15.039
<v Speaker 2>it on social media of the target when you're buying property,

2238
02:14:15.399 --> 02:14:18.319
<v Speaker 2>making the bullseye where your house is, and before you

2239
02:14:18.359 --> 02:14:21.319
<v Speaker 2>buy the property, looking at all the rings and making

2240
02:14:21.359 --> 02:14:23.840
<v Speaker 2>sure your ducks are in a row. You know, from

2241
02:14:23.920 --> 02:14:30.119
<v Speaker 2>access to taxing districts, to all of that, it's really

2242
02:14:30.159 --> 02:14:34.600
<v Speaker 2>important that you know what is in store for you

2243
02:14:35.119 --> 02:14:39.600
<v Speaker 2>when it comes to buying a house or buying land.

2244
02:14:40.399 --> 02:14:44.479
<v Speaker 2>You even need to check the financial condition of taxing

2245
02:14:44.600 --> 02:14:49.840
<v Speaker 2>districts around you. It's all part of your due diligence.

2246
02:14:51.720 --> 02:14:54.359
<v Speaker 2>I've given this story a number of times. People who

2247
02:14:54.439 --> 02:14:57.359
<v Speaker 2>moved in to a certain area down south on I

2248
02:14:57.520 --> 02:15:01.039
<v Speaker 2>twenty five near Castle Pines three years and years ago,

2249
02:15:01.319 --> 02:15:04.439
<v Speaker 2>bought into a failing district and had to pony up

2250
02:15:04.680 --> 02:15:08.840
<v Speaker 2>cash to keep it afloat. It was a capital assessment,

2251
02:15:08.960 --> 02:15:11.439
<v Speaker 2>just like an HOA would call. If you're part of

2252
02:15:11.439 --> 02:15:14.720
<v Speaker 2>a district. You're part of the membership that has to

2253
02:15:14.800 --> 02:15:18.680
<v Speaker 2>keep it going. So if you have any questions, give

2254
02:15:18.760 --> 02:15:22.000
<v Speaker 2>us a call. It's always better to call before you

2255
02:15:22.039 --> 02:15:25.199
<v Speaker 2>make a mistake, then after you bought something and said,

2256
02:15:25.239 --> 02:15:28.600
<v Speaker 2>oh my god, I shouldn't have done it. Now here

2257
02:15:28.640 --> 02:15:34.199
<v Speaker 2>are some texts. Mike Johnston is a speed talking fool.

2258
02:15:36.199 --> 02:15:43.079
<v Speaker 2>He makes no sense. Somebody else says that he is

2259
02:15:43.159 --> 02:15:48.439
<v Speaker 2>good hearted and means well. I just don't understand his

2260
02:15:48.720 --> 02:15:55.319
<v Speaker 2>justification for wanting to protect criminals. Now, somebody said they

2261
02:15:56.439 --> 02:16:00.960
<v Speaker 2>the reason for pandering to illegals. They believe that their

2262
02:16:01.039 --> 02:16:05.520
<v Speaker 2>fellow US Hispanic citizens agree with it, and they're playing

2263
02:16:05.600 --> 02:16:11.000
<v Speaker 2>to the Hispanic vote. You know what's funny, guess who

2264
02:16:11.039 --> 02:16:18.239
<v Speaker 2>won the Hispanic vote this time around Trump, which is

2265
02:16:18.279 --> 02:16:25.119
<v Speaker 2>really amazing. Here's another text. Tom Governor Polis has gone

2266
02:16:25.119 --> 02:16:32.959
<v Speaker 2>on show saying he's against aiding criminal people. Criminal undocumented

2267
02:16:33.000 --> 02:16:35.680
<v Speaker 2>aliens or undocumented I don't know what the hell do

2268
02:16:35.680 --> 02:16:39.280
<v Speaker 2>you call him anymore, illegal immirance. If they've committed crime,

2269
02:16:39.559 --> 02:16:42.680
<v Speaker 2>he's all for having them deported. But he's saying that's

2270
02:16:42.719 --> 02:16:45.840
<v Speaker 2>not what's being done. We have more coming right up.

2271
02:16:46.319 --> 02:16:49.559
<v Speaker 2>Go with a sure thing Denver's best roofer Excel Roofing

2272
02:16:49.680 --> 02:16:52.319
<v Speaker 2>dot com. You don't pay a cent until you're content

2273
02:16:55.680 --> 02:16:58.879
<v Speaker 2>time for an insurance check up free, no obligation. In comparison,

2274
02:16:59.000 --> 02:17:02.159
<v Speaker 2>call Compass and Insurance. Pay too much your coverage at

2275
02:17:02.200 --> 02:17:04.920
<v Speaker 2>dozens of insurance companies find out now three oh three

2276
02:17:05.079 --> 02:17:07.680
<v Speaker 2>seven seven to one help. You'll think you're his only

2277
02:17:07.760 --> 02:17:10.239
<v Speaker 2>customer when you choose Frank durand the real estate Man

2278
02:17:10.280 --> 02:17:13.680
<v Speaker 2>dot com to list your home with Remax Alliance three

2279
02:17:13.760 --> 02:17:19.840
<v Speaker 2>oh three nine two zero sixteen twenty two. Hey, I'm

2280
02:17:19.840 --> 02:17:23.079
<v Speaker 2>Tom Martino. You're a troubleshooter. I want to remind you

2281
02:17:23.600 --> 02:17:26.799
<v Speaker 2>if you call three oh three Martino twenty four to seven,

2282
02:17:27.159 --> 02:17:29.159
<v Speaker 2>we will get you on the show. Please leave your

2283
02:17:29.200 --> 02:17:32.239
<v Speaker 2>number and we will text or call you and get

2284
02:17:32.239 --> 02:17:34.319
<v Speaker 2>an arrange to get you on the show. You can

2285
02:17:34.360 --> 02:17:38.600
<v Speaker 2>also do that directly to me, and people don't believe

2286
02:17:38.600 --> 02:17:40.000
<v Speaker 2>me when I tell you it comes right to my

2287
02:17:40.040 --> 02:17:41.719
<v Speaker 2>cell phone. As soon as you text me I mean

2288
02:17:41.760 --> 02:17:46.159
<v Speaker 2>that's tonight at home, I'll get it seven four seven

2289
02:17:47.319 --> 02:17:52.159
<v Speaker 2>nine nine fifty two eighty. I keep that text on

2290
02:17:52.200 --> 02:17:56.440
<v Speaker 2>twenty four to seven so you can get directly to

2291
02:17:56.559 --> 02:18:02.840
<v Speaker 2>this phone and it'll ping me seven four seven, I waity,

2292
02:18:03.239 --> 02:18:08.440
<v Speaker 2>that's a quick question, consumer problem injustice, and we can

2293
02:18:08.559 --> 02:18:11.760
<v Speaker 2>arrange to get you on the show. You can also

2294
02:18:11.920 --> 02:18:18.360
<v Speaker 2>use that for Wave eight, the number eight Waveeightcapital dot

2295
02:18:18.360 --> 02:18:22.280
<v Speaker 2>com and any request you want from me regarding your

2296
02:18:22.319 --> 02:18:26.399
<v Speaker 2>financial situation, investment advice, if you want to go over

2297
02:18:26.440 --> 02:18:29.040
<v Speaker 2>your portfolio or just get some advice. I promise you.

2298
02:18:29.840 --> 02:18:32.319
<v Speaker 2>We have so many people responding. I don't have to

2299
02:18:32.360 --> 02:18:36.079
<v Speaker 2>snag you. If you simply want to talk with no obligation,

2300
02:18:36.200 --> 02:18:38.760
<v Speaker 2>I don't care. I'll talk to you about it. I

2301
02:18:38.799 --> 02:18:42.239
<v Speaker 2>am just so helpent on people not making financial mistakes.

2302
02:18:43.239 --> 02:18:46.799
<v Speaker 2>You'd be shocked at how many people get roped in

2303
02:18:46.799 --> 02:18:49.760
<v Speaker 2>to products and services they don't need, or they're big

2304
02:18:50.120 --> 02:18:53.239
<v Speaker 2>so with some big company that charges them a management

2305
02:18:53.280 --> 02:18:56.479
<v Speaker 2>feed and doesn't know good So remember text me on

2306
02:18:56.600 --> 02:19:01.200
<v Speaker 2>anything seven four seven nine nine. Now I want to

2307
02:19:01.280 --> 02:19:08.360
<v Speaker 2>mention a few things. We have people who are texting

2308
02:19:08.479 --> 02:19:15.840
<v Speaker 2>me about drainage and they don't understand what I'm saying. Basically,

2309
02:19:16.360 --> 02:19:20.360
<v Speaker 2>they're saying, Tom, people can't just build around you and

2310
02:19:20.959 --> 02:19:25.360
<v Speaker 2>hurt you with their runoff. That's absolutely true, but they

2311
02:19:25.440 --> 02:19:28.920
<v Speaker 2>can keep the natural flow, a natural drainage going around

2312
02:19:28.959 --> 02:19:35.360
<v Speaker 2>them to you with no recourse. They can't divert other

2313
02:19:35.479 --> 02:19:38.760
<v Speaker 2>drainage to you, so they can't disturb the natural flow.

2314
02:19:39.319 --> 02:19:44.000
<v Speaker 2>You might think, well, a building automatically disturbs the flow.

2315
02:19:43.399 --> 02:19:46.879
<v Speaker 2>That's all accounted for in a drainage plant. Things go

2316
02:19:47.000 --> 02:19:50.600
<v Speaker 2>around you. It doesn't make for more drainage. It simply

2317
02:19:50.639 --> 02:19:54.680
<v Speaker 2>goes around you. Right, So what you can't do is

2318
02:19:54.760 --> 02:19:58.200
<v Speaker 2>instead of letting it go around you, you divert it

2319
02:19:58.639 --> 02:20:02.719
<v Speaker 2>ninety degrees and send it down another place where it

2320
02:20:02.719 --> 02:20:06.120
<v Speaker 2>wouldn't normally go. That could hurt someone down the line.

2321
02:20:06.159 --> 02:20:11.680
<v Speaker 2>That could be actionable. Drainage is one of the most

2322
02:20:11.719 --> 02:20:17.159
<v Speaker 2>misunderstood things there are when it comes to buying property.

2323
02:20:17.399 --> 02:20:21.440
<v Speaker 2>So well established neighborhoods there's a reason why you know

2324
02:20:21.639 --> 02:20:24.239
<v Speaker 2>they come with a premium, because all of these things

2325
02:20:24.239 --> 02:20:28.120
<v Speaker 2>have been worked out years ago. I want you to

2326
02:20:28.360 --> 02:20:30.559
<v Speaker 2>remember it's too late to get on the air right now,

2327
02:20:30.559 --> 02:20:32.639
<v Speaker 2>but you can call three L three Martino at any

2328
02:20:32.680 --> 02:20:35.840
<v Speaker 2>time three oh three six two seven eight four sixty six,

2329
02:20:36.280 --> 02:20:39.159
<v Speaker 2>and if you leave a message, we will get back

2330
02:20:39.200 --> 02:20:42.520
<v Speaker 2>to you. I promise you that. Also, I want you

2331
02:20:42.559 --> 02:20:46.079
<v Speaker 2>to join us whenever we're on YouTube, because there's like

2332
02:20:46.120 --> 02:20:48.079
<v Speaker 2>a show within a show, you can listen to the

2333
02:20:48.200 --> 02:20:51.120
<v Speaker 2>radio and still do YouTube, and that's under the channel

2334
02:20:51.159 --> 02:20:54.719
<v Speaker 2>referral list. And then of course, as far as Discord,

2335
02:20:54.799 --> 02:20:57.959
<v Speaker 2>I don't control that. So if the people at Discord

2336
02:20:58.000 --> 02:21:00.479
<v Speaker 2>want to let you in, it's going to be it's

2337
02:21:00.520 --> 02:21:03.159
<v Speaker 2>going to be fun and behind the scenes, even more

2338
02:21:03.200 --> 02:21:04.760
<v Speaker 2>so than YouTube itself.

2339
02:21:05.239 --> 02:21:06.000
<v Speaker 9>So uh.

2340
02:21:06.159 --> 02:21:09.559
<v Speaker 2>Somebody has another question about buying a used car, and

2341
02:21:09.600 --> 02:21:13.159
<v Speaker 2>they said, with a home inspector, you can't leave a

2342
02:21:13.360 --> 02:21:16.520
<v Speaker 2>You can't get a home inspector in trouble for missing something.

2343
02:21:16.520 --> 02:21:19.520
<v Speaker 2>What about a used car inspection? What guarantees come with it?

2344
02:21:19.559 --> 02:21:22.399
<v Speaker 2>For example, you talked about shared and autotech. Let me

2345
02:21:22.440 --> 02:21:25.159
<v Speaker 2>explain this. No one's going to guarantee anything with a check,

2346
02:21:25.680 --> 02:21:29.559
<v Speaker 2>but if they lied to about it or were negligent,

2347
02:21:29.680 --> 02:21:33.600
<v Speaker 2>you would have some recourse, but not a good faith check.

2348
02:21:33.680 --> 02:21:35.959
<v Speaker 2>And it's always better to check than not to check.

2349
02:21:37.440 --> 02:21:40.879
<v Speaker 2>I'm Tom Martino. Remember three to zero three Martino twenty

2350
02:21:40.920 --> 02:21:45.319
<v Speaker 2>four to seven referrals dot com for help, information and referrals,

2351
02:21:46.000 --> 02:21:49.040
<v Speaker 2>and you can text at seven four seven nine nine

2352
02:21:49.159 --> 02:21:52.040
<v Speaker 2>nine fifty two eighty save all your problems for me.