Speaker 1: Y'all ripped off news, need advice, so you don't have.
Speaker 2: Come running. Just as fast as we can, Shooter's gonna
Speaker 2: help come.
Speaker 3: This is the Troubleshooter Show. Now, Tom Martine.
Speaker 1: Good morning, Good morning, Good morning. This is John Fuller.
Speaker 1: I am not Tom Martino, so you won't recognize the
Speaker 1: dulcet tones from the host today, but I'll be filling
Speaker 1: in for the next couple of days. Many of you
Speaker 1: know me. I am a personal injury attorney here in Denver,
Speaker 1: have been so for the last I don't know, twenty
Speaker 1: twenty two to twenty three years, something like that, And
Speaker 1: so we're gonna be here today to talk about all
Speaker 1: of the normal stuff that you guys have going on
Speaker 1: that we can help with, but we're gonna have the
Speaker 1: added benefit of being able to talk about anything that
Speaker 1: is personal injury related. But on top of that, we
Speaker 1: have a star studded staff today of deputies. Here. We
Speaker 1: have Dmitri, Say good morning, Dmitri.
Speaker 4: And we have Doc Hey, Hey, fellow morons, Happy New Year.
Speaker 1: Fellow morons. And we have Bo in the studio today.
Speaker 1: Say hello, Bo.
Speaker 5: Hello there morons and our listeners, and happy New Year
Speaker 5: to everybody. Bring your calls in.
Speaker 1: Yes, indeed so are we and running on the YouTube
Speaker 1: as well. Right now, I don't see a camera anywhere here.
Speaker 1: I saw Kelly with the trick five, but working on it,
Speaker 1: so we may not be actually up and running on that.
Speaker 1: So this is, as you know, the only show of
Speaker 1: its kind solving problems, answering questions, and taking complaints. We
Speaker 1: have recovered over three hundred million dollars in cash, exchange
Speaker 1: and refunds directly due to the show. We're here today
Speaker 1: to answer your questions. The way to reach us is
Speaker 1: three h three Martino or three O three seven one
Speaker 1: three eight two five five. You can also email at
Speaker 1: help at troubleshooter dot com. We are going to talk
Speaker 1: about a number of different subjects today. How was uh,
Speaker 1: how was everybody's holidays?
Speaker 6: I had a very quiet Christmas in New Year's did
Speaker 6: you yeah?
Speaker 4: My uh, my son and daughter law were in Ohio
Speaker 4: at our family, so it was just very quiet. Didn't
Speaker 4: do it much, played a little bit of poker, watch
Speaker 4: some good football, and that was about it.
Speaker 1: That's good. That's good. That's good. Same for us. We
Speaker 1: had we still have a mother in law in town.
Speaker 1: We had a couple of other siblings and whatnot that
Speaker 1: came through for a couple of days. But oh no,
Speaker 1: it's super quiet, you know, low key Christmas holiday. I
Speaker 1: think that's the best way to go. Where are your
Speaker 1: siblings from? What part of country? Well? My you know,
Speaker 1: I grew up in Georgia, and so most of my
Speaker 1: relatives are down south I have. I have a brother
Speaker 1: that lives in Mississippi and a sister in Florida, mother
Speaker 1: in Florida, so we didn't see any of them. But
Speaker 1: my wife's family is from all things West, everything from
Speaker 1: Las Vegas to South Dakota and stuff like that, so
Speaker 1: there at least within arguably within driving distance, and so
Speaker 1: that's pretty good. How about you, Bill, anything exciting?
Speaker 5: I brought my kid, came back from CU Boulder and
Speaker 5: we just had my three girls with me, and as
Speaker 5: very quiet as Doc mentioned, I didn't have to entertain
Speaker 5: any relatives. No one wanted to come over, and that
Speaker 5: was perfectly fine with me. So we did some walks
Speaker 5: and did some homemade cooking and just hung out together
Speaker 5: as a family.
Speaker 1: Yeah. Cool, cool, glad to hear it. How about you
Speaker 1: to be interest John?
Speaker 7: Pretty much the standard stuff, hung out with my friends
Speaker 7: and family and cats and dogs and fed squirrels at
Speaker 7: the park and had time off from work.
Speaker 1: I can't think of a better set to holidays and
Speaker 1: that nice.
Speaker 6: Nice.
Speaker 1: So I don't think we can really be here today
Speaker 1: without talking about some of the crazy stuff going on
Speaker 1: in the country right now. What about this New Orleans thing?
Speaker 4: You guys see that it's pretty scary when it's a
Speaker 4: homegrown terrorist.
Speaker 1: It's just bizarre to me that we continue to have
Speaker 1: these things going on. And you know, every time that
Speaker 1: something like this happened, there's always Monday morning quarterbacking that
Speaker 1: goes on that seems to identify, you know, some major
Speaker 1: mistake that was made, like you know, in New Orleans.
Speaker 1: And not to act like some conspiracy theory or something,
Speaker 1: but I mean, they've got these huge contraptions that raise
Speaker 1: up to keep you know, vehicles from going down the road.
Speaker 1: And the one day that they happen to not be
Speaker 1: up during the biggest kind of street celebration day in
Speaker 1: the whole entire year, and that's when some moron decides
Speaker 1: to run down the center the road. And god, the
Speaker 1: videos are just unbelievable, how fast and how just just
Speaker 1: you know, violent and disgusting. That whole thing was.
Speaker 5: I just wonder if this individual planned it. You must
Speaker 5: you must have known that he I wonder if he
Speaker 5: knew those barriers would not be up. It was just
Speaker 5: you're right, John, it was ironic. They took him down
Speaker 5: for repair for the super Bowl. Now why would they
Speaker 5: if they're for the Super Bowl? Why would they have
Speaker 5: them on Canal Street? They should have just left them there.
Speaker 5: I just don't understand why those barriers.
Speaker 7: I mean, well, Bo, this doesn't mark the first time
Speaker 7: that the government employees and New Orleans failed their citizens. Okay,
Speaker 7: so this is pretty consistent with my expectations. How so, well,
Speaker 7: you may recall the Hurricane Katrina disaster from a few
Speaker 7: years ago, and that didn't you know, in terms of
Speaker 7: government response during that event, it didn't go much better
Speaker 7: than the than what they and what they did this time.
Speaker 1: Yeah, I mean I think that's true. I think Ray
Speaker 1: Nagan is still in jail right now, isn't he. But
Speaker 1: you know, the Yeah, the history is long and replete
Speaker 1: with instances of corruption and all that stuff. But I
Speaker 1: can't really connect the dots between just systemic issues in
Speaker 1: New Orleans and this guy. And to your point, bo.
Speaker 1: I mean, I don't think you just wake up decide
Speaker 1: to rent a vehicle and drive over, you know, several
Speaker 1: hundred miles and pull off something like this without having
Speaker 1: you know, some forethought and planning as to what it's
Speaker 1: going to entail, don't you?
Speaker 6: Yes?
Speaker 5: Do you think there are rather people involved in this attack?
Speaker 5: I mean they're trying to connect the dots if it
Speaker 5: was related to the incident in the Trump Tower in Vegas,
Speaker 5: but the Tesla car well, apparently both of these guys,
Speaker 5: the the Las Vegas bomber, he's from Colorada Springs right,
Speaker 5: and apparently, according.
Speaker 7: To reports I read just early early this morning, the
Speaker 7: two served together. It's some military installation. Oh I didn't
Speaker 7: hear that, however, the articles were careful not to mention
Speaker 7: what military installation that was.
Speaker 1: Wondering why that is.
Speaker 7: But yeah, clearly there are co conspirators, both the two
Speaker 7: dead ones and whoever else assisted in their nefarious plot plots.
Speaker 1: That's crazy. How would you feel if you rented your
Speaker 1: Tesla to somebody and you know, less than twenty four
Speaker 1: hours later some guy blew it up in front of
Speaker 1: the Trump Tower. One stayed away.
Speaker 5: I mean, of all cars to rent what is that escape.
Speaker 1: The symbolism of a Tesla in front of Trump Tower.
Speaker 1: I mean you can't, of course, you can't escape that,
Speaker 1: But I mean that whole concept of renting your cars
Speaker 1: through that app is crazy to me in the first place.
Speaker 1: But to rent it to somebody and then have that happen,
Speaker 1: I don't even know what the conversation with your insurance
Speaker 1: company would be about, you know, uh, yeah, I'd like
Speaker 1: to make a claim. Well here's what happened. Okay, what
Speaker 1: in the world are you going to do? I just
Speaker 1: don't know. I mean, that's crazy. That is the ultimate
Speaker 1: of intentional acts that normally is not something covered by insurance.
Speaker 1: But this owner wasn't complicit in anything. So I have
Speaker 1: no idea how that's going to play out. That's a
Speaker 1: subject for a different show. But yeah, let's go to
Speaker 1: the first call, Sean, what's going on with you?
Speaker 8: Hi, guys.
Speaker 9: We took our twenty seventeen Chevy Silerado to a mechanic.
Speaker 10: Cup there in Denver. We're out of Plublow for a
Speaker 10: enginery build. We've done our due diligence done, you know,
Speaker 10: checked his reviews, insure he was registered with Secretary of
Speaker 10: State We took that up there in June tenth of
Speaker 10: last year, and we literally just got it back Monday
Speaker 10: of this week, after calling, hounding him, being lied to
Speaker 10: numerous times, given dates that was never promised. He just yeah,
Speaker 10: done everything that he could to keep our truck, so
Speaker 10: also charging us an extra twenty three hundred and sixty
Speaker 10: dollars on top of everything.
Speaker 1: Why did it take him six months to do this job?
Speaker 10: That is a good question. We still to this day
Speaker 10: have no clue from the after my truck. He didn't
Speaker 10: even pull it into his shop until November twentieth, when
Speaker 10: I had another mechanic call him to find out what
Speaker 10: was going on.
Speaker 1: Okay, So how can I help you today? Hey, what's
Speaker 1: going on?
Speaker 10: Well, we don't want anybody else to encounter this person.
Speaker 10: He has drug his feet, lied to his numerous times.
Speaker 10: He's also done this to to some other people since okay,
Speaker 10: and they left reviews saying this, and we just want
Speaker 10: to make it aware. He is definitely a shady person.
Speaker 1: Okay, Okay, what's his name.
Speaker 6: And his company?
Speaker 10: His company is a automotive engineering and his name is Mike.
Speaker 1: Where's he located?
Speaker 10: It is right off of seventy Washington Street somewhere right
Speaker 10: in twenty five, I seventy Washington Street.
Speaker 1: And you've left reviews and all that fun stuff as well.
Speaker 10: We have not. We have not left a review yet
Speaker 10: because we're still trying to make sure that my truck
Speaker 10: is fixed. Okay, we do. We do have some some
Speaker 10: minor issues right this moment with Ludains. My oil white
Speaker 10: keeps coming on, just certain little things.
Speaker 9: But I haven't left the.
Speaker 10: Review yet because you know, we may have to have
Speaker 10: him fix this kind of wanting to do something else
Speaker 10: to my truck.
Speaker 1: Well, hopefully he's not listening. Yeah, so way way to
Speaker 1: grease the skids on that by calling the radio show.
Speaker 10: And he wasn't really uh aware that I'd be on on.
Speaker 9: Air doing this, all right, ye Sean.
Speaker 1: Yeah, let us know how it goes when you go
Speaker 1: pick up what's left of your truck.
Speaker 10: Well, thank you, Sean.
Speaker 1: This is BO.
Speaker 5: I'd like to know how how did you happen to
Speaker 5: contact us Automatic?
Speaker 10: Actually it was from a mechanic here and Pueblau that
Speaker 10: has has used him in the past. The biomotors from
Speaker 10: him gave him a great review, and the mechanic here
Speaker 10: in Pueblo I've dealt with him for years now, and
Speaker 10: you know I took his recommendation. That's that's how I
Speaker 10: got to Mike.
Speaker 5: Okay, now you have possession of your truck now, writers the.
Speaker 10: Mckenis yes, sir, we picked it up this past Monday.
Speaker 1: All right, Well, good luck with making sure all the
Speaker 1: kinks are worked out and keeping that relationship good for
Speaker 1: the next little bit. I mean, I think I think
Speaker 1: I would probably hold off on the public criticism until
Speaker 1: you totally completed that transaction. But but you have. You've
Speaker 1: let everybody know. I appreciate it. Thanks so much for
Speaker 1: the call.
Speaker 10: Well, thank you, guys, appreciate it.
Speaker 1: All right, you take care, all right, moving right along.
Speaker 1: Thank It's time to go to the first break there.
Speaker 1: We'll be right back.
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Speaker 1: All right, John Fuller back in the house here. So
Speaker 1: once again, I'm a personal injury attorney here in Denver
Speaker 1: and hoping to get some calls today to talk about accidents.
Speaker 1: And you know what does that mean? That means? Look,
Speaker 1: accidents are hard. Nobody plans for them, very few people
Speaker 1: have experience with them. We do this every single day.
Speaker 1: So if you've been in an accident and you have
Speaker 1: any questions at all dealing with anything from property damage
Speaker 1: to how to work through the insurance companies and paying
Speaker 1: for your medical bills and stuff, those are all the
Speaker 1: kind of things that we handle on a daily basis,
Speaker 1: and we're happy to help you if you want to
Speaker 1: give us a call today to talk about that. Earlier
Speaker 1: we were touching on this situation in New Orleans and stuff.
Speaker 1: And I'm really curious that you know, do these kind
Speaker 1: of things make you act differently? Do they make you
Speaker 1: have a greater awareness of being in crowds when you
Speaker 1: go to a football game, or you're in a venue
Speaker 1: with your kids or a concert or something. I mean
Speaker 1: I'm interested to know like steps that you take to
Speaker 1: protect yourself and your family and stuff. If if you
Speaker 1: have ideas or comments to make on that, please give
Speaker 1: us a call. That's seven one three eight two five five.
Speaker 1: It's three O three three O three seven one three
Speaker 1: eight two five five. Just interested in kind of your
Speaker 1: thoughts on how events like this change the world that
Speaker 1: we're living in, if at all. If your comment is
Speaker 1: I'm not going to change a single thing, I'm interested
Speaker 1: in hearing that as well. But give us a call.
Speaker 1: Let's let's talk about those kind of things. The other
Speaker 1: issue or the other thing. I'd like to hear from
Speaker 1: his ideas about what can truly be done to keep
Speaker 1: things like this from happening in the first place. And so,
Speaker 1: without getting too political or anything, I mean, what are
Speaker 1: your thoughts what should be done? Where did things go wrong?
Speaker 1: Is this something that is unique to New Orleans? And
Speaker 1: it would have happened you know? Or could it have
Speaker 1: happened anywhere else? Would it would have be just as
Speaker 1: likely to have happened in Atlanta or Denver or anywhere else.
Speaker 1: So give us a call and give me your thoughts
Speaker 1: on that. We'd really be interested in chatting about it.
Speaker 1: What do you guys think?
Speaker 5: I think I'm worried now about going to public places.
Speaker 5: I took my kids to the German Market right after
Speaker 5: Thanksgiving in downtown Denver, and after what happened in the
Speaker 5: New Orleans, I started contemplating. Denver didn't have any barriers
Speaker 5: or I mean there were there were six several thousand,
Speaker 5: There were so many people there are civic center you
Speaker 5: couldn't even sit down. And now I'm I don't think
Speaker 5: I want to go next year. I mean, it would
Speaker 5: be very easy for someone to come in there with
Speaker 5: that truck or something and mow down a lot of people.
Speaker 5: There's and it's a crowd. I mean, I think there
Speaker 5: was more people at this German Market than there wasn't
Speaker 5: that on Canal Street. And they were just all concentrated
Speaker 5: on that little island by a civic center. Thousands of
Speaker 5: a couple thousand people at least.
Speaker 1: Well, they probably do things, what ten times a year
Speaker 1: of that size between the all the different festivals, and
Speaker 1: don't forget the four to twenty event this every year,
Speaker 1: and you know, I mean there's there's no shortage of
Speaker 1: events where you've got massive amounts of people and very
Speaker 1: accessible public places. So what do you do to stop
Speaker 1: this kind of stuff? What is the answer?
Speaker 6: I put up barriers, that's one thing.
Speaker 1: Yeah.
Speaker 5: Other than that does no thing you can do. Yeah,
Speaker 5: I think Doc's right. We need these heavy concrete barriers
Speaker 5: like they use when they had the Grand Prix here
Speaker 5: in Denver, like twenty five years ago. I think staging
Speaker 5: a few police cars around the entrances obviously doesn't work
Speaker 5: very well. Well, no, did you try?
Speaker 1: Video? In New Orleans a guy turned literally right in
Speaker 1: front of a cup car that had its lights on
Speaker 1: that was purportedly being a barrier, but he wasn't a
Speaker 1: barrier and went right down the street. I mean that
Speaker 1: was the beginning of the You know what he did
Speaker 1: was so that didn't close anything.
Speaker 5: No, he bypassed him, and when I think he drove
Speaker 5: the truck up on the sidewalk.
Speaker 1: Yeah, I don't know about that. The crazy thing you
Speaker 1: think about some of the parades in New York and
Speaker 1: stuff they've been I mean since like the Boston bombing
Speaker 1: and stuff that venue has been. I mean every dump
Speaker 1: truck within I think a two state area or something
Speaker 1: has all these roads blocked off and stuff. I mean
Speaker 1: they've taken steps. Is that what it's gonna come to
Speaker 1: in every town before you have any sort of a gathering,
Speaker 1: We've got to do that now.
Speaker 4: Unfortunately, it's like going through TSA. You know that that
Speaker 4: the nine to eleven change our way of life, and
Speaker 4: I think this is going to change it in the
Speaker 4: same way that we're gonna have to have barriers anytime
Speaker 4: there's a group, you know, get to get together.
Speaker 1: Yeah, that's that's a sad change of of you know,
Speaker 1: the way of life that we've enjoyed for it not.
Speaker 5: Going to It's not John is not going to be
Speaker 5: enjoyable anymore. Like these people that celebrated New Year's Eve
Speaker 5: at Times Square, I hear they. I mean they did
Speaker 5: a good job I think protecting that, but they didn't
Speaker 5: allow people to bring backpacks in. I mean, and there's
Speaker 5: some of those people got in like at six in
Speaker 5: the morning and there's no place to sit. I mean,
Speaker 5: I mean they had they just took no backpacks. I
Speaker 5: don't know about persons. No no rest rooms either. I
Speaker 5: don't know what people did.
Speaker 6: All I can tell you one thing.
Speaker 4: I lived in New York for the first forty years
Speaker 4: of my life due too and I never ever had
Speaker 4: any desire to be with another million people on a
Speaker 4: cold January night in Times Square.
Speaker 1: They probably felt the same way. I'm sure they did. Dmitri.
Speaker 6: Well, I'm gonna just see what Richie has with this
Speaker 6: scam that.
Speaker 1: Oh I love a good scam story. Find out. This
Speaker 1: is going to be fascinating. Let's go to Let's go
Speaker 1: to Richard rich.
Speaker 12: Rich One, Hi, John, how are you a happy New Year?
Speaker 1: Thank you? Same to you. What's going on?
Speaker 12: So I'm a long time You're going to hear my
Speaker 12: backup alarm for about ten seconds. I'm working. So I'm
Speaker 12: a longtime listener, and I've talked to Tom and Mark
Speaker 12: several times and they've helped me out a whole bunch
Speaker 12: over the years.
Speaker 8: So what happened.
Speaker 12: Yesterday to my wife is, uh, she got scammed out
Speaker 12: of twenty two thousand dollars.
Speaker 1: Holy moly, how he is going on?
Speaker 12: Well for fell Fort hook Line and.
Speaker 1: See Jesus, that's going to be a good one.
Speaker 8: Yeah.
Speaker 12: So I'm gonna tell you what happened, and this is
Speaker 12: everything that I'm telling you is what I got out
Speaker 12: of her.
Speaker 1: She's not in the car with you, is she?
Speaker 13: No?
Speaker 12: No, no, I'm working. I'm not driving semi for a
Speaker 12: safe way.
Speaker 7: Catch you anyway, Uh, dude, I hope Safeway isn't listening.
Speaker 9: They probably are there.
Speaker 1: Don't have your cell phone in your hand.
Speaker 12: You know, I'm in the yard. I'm not driving out
Speaker 12: on the road.
Speaker 1: He's just kidding with you. Go ahead, go ahead, Richard,
Speaker 1: what's going on?
Speaker 12: I understand.
Speaker 9: So, so here's what happened.
Speaker 12: We have savings and checking with key Bank, and we
Speaker 12: have fraud alert. So she said that she got a
Speaker 12: call from.
Speaker 9: Key Bank fraud alert and okay, and he said that.
Speaker 12: There's some suspicious activity on your account and we have
Speaker 12: reason to believe that Key Bank is under a federal investigation.
Speaker 12: So we would like to help you out by taking
Speaker 12: your money out of Key Bank so that you don't
Speaker 12: lose it because they're ready to close your account and
Speaker 12: other accounts. So she fell for this hook line and seeker.
Speaker 12: So he talked her into going to.
Speaker 9: A branch, no, no different, two different.
Speaker 12: Branches, and withdrawing ten thousand dollars at each branch in
Speaker 12: cash one hundred dollar bills, and then going to a
Speaker 12: P and C bank and he said that I'll open
Speaker 12: an account for you in your name, put this money
Speaker 12: in there and it will be safe. Well it turned
Speaker 12: out it wasn't in her name. It was in his name.
Speaker 8: Very well.
Speaker 6: First, who did he say he was when he called.
Speaker 12: D bank fraud or that's why she fell for it?
Speaker 12: Hook line and sinker? I asked her one of the
Speaker 12: first things I said, So, did you get an email
Speaker 12: from them? Because they don't call you, they will email you.
Speaker 12: That's there that there's something going on. No, I didn't
Speaker 12: get an email. Oh well, that's the first red light
Speaker 12: right there, first red flag.
Speaker 8: There are so.
Speaker 12: Many of them. And let me say one other thing.
Speaker 9: You know why.
Speaker 12: I've called you several times. I called you a couple
Speaker 12: of years ago. I had a water main break in
Speaker 12: our street and uh in Aurora, and uh, you guys
Speaker 12: helped me get everything back. The city of Aurora paid
Speaker 12: for everything. They are our basement fled. I know Mark remembers,
Speaker 12: but anyway.
Speaker 6: I remember that too, James.
Speaker 1: So so Richard, I mean, tell us, tell us what
Speaker 1: you've done since then. I mean, I know you contacted
Speaker 1: Key Bank and they probably just said tough. Uh, that
Speaker 1: was a scam. It wasn't us. Go go talk to
Speaker 1: somebody else.
Speaker 12: Yesterday. Yesterday it was a holiday, but I called. I
Speaker 12: called Key Bank and asked asked for the fraudler and
Speaker 12: I asked them, okay, so are you guys under under
Speaker 12: under federal federal investigation. He said, no, that's a scam.
Speaker 12: And we've heard this scam before. That's not the first
Speaker 12: time this lady has told me about it. So anyway,
Speaker 12: she said, all right, well, I'll give you a UH
Speaker 12: A number and you need to go to a branch
Speaker 12: as as soon as you can, UH tomorrow the next day.
Speaker 12: So as soon as I get off work today, I'm
Speaker 12: we're going to go to UH the Key Bank and
Speaker 12: talk to them and get Frobert on the UH on
Speaker 12: the phone. Our our accounts right now are froze good
Speaker 12: well in the meantime, in the meantime where one ten
Speaker 12: thousand dollars was deposited in his account, then the Zell
Speaker 12: started and it before we could get it froze, they
Speaker 12: started taking more money out from Zell.
Speaker 9: So somehow how did they get.
Speaker 1: The Zell set up? Talk to us about that, so
Speaker 1: listeners call here.
Speaker 12: I have no idea how they got that, but somehow,
Speaker 12: some way they have got her. So dialed in I
Speaker 12: told her, you're going to need to change your your
Speaker 12: phone number, your email, and possibly your name.
Speaker 1: So did they already know her account information or did
Speaker 1: they just look into the fact that she was a
Speaker 1: Key Bank person.
Speaker 12: I have no idea. I'm guessing it was internal. I'm
Speaker 12: guessing that somebody that works at Key Bank was able
Speaker 12: to How else would so One of the questions I
Speaker 12: asked my wife, I said, did you give this guy
Speaker 12: because probably what he called is this so and so
Speaker 12: with an account numbers? Or is this so and so?
Speaker 12: Can you verify your account number, your your routing number,
Speaker 12: and your PIN number? Well, bam, they've got it right now.
Speaker 12: I don't know if that's I asked for that. She said, no,
Speaker 12: I didn't give him anything. But I'm not buying it.
Speaker 9: I mean, I have been so mad.
Speaker 4: Yeah, is there enough money left in the account to
Speaker 4: pay for the divorce?
Speaker 1: You want your wife just blew.
Speaker 6: Twenty two dollars?
Speaker 12: Listen, listen. I have told this story about one hundred times,
Speaker 12: and I've told people that I'm going to have her committed.
Speaker 1: Well, hey, Richard, have.
Speaker 7: You talked to PNC Bank. It sounds like that that
Speaker 7: account was the target of all that cash. Have you
Speaker 7: been able to find out who that account belongs to
Speaker 7: and what happened to all those deposits that she made
Speaker 7: in there?
Speaker 12: They gave her and I've got it on as she
Speaker 12: sent me the picture of it. They gave me a
Speaker 12: They gave her a receipt for two different depologies. I
Speaker 12: think she put it. She put it in the ATM.
Speaker 12: He had to it because it's an ATM receipt, and
Speaker 12: she said I could only deposit five hundred at the time,
Speaker 12: So she got one receipt and then a next receipt
Speaker 12: and all this all on that receipt is the last
Speaker 12: four of this account number. But PNC has got to
Speaker 12: know what when it came through the time, and those
Speaker 12: last four numbers, they can find out who it is.
Speaker 1: Hey, Richard, hang on, we're going to go to a
Speaker 1: break right now. When we come back, we're going to
Speaker 1: talk more about some ideas about what to do with
Speaker 1: P and C and go from there. Hang on, but.
Speaker 11: Go with a sure thing Denver's Best roofer excel roofing
Speaker 11: dot com.
Speaker 14: You don't pay a cent until you're content.
Speaker 11: Time for an insurance check up free, no obligation in comparison,
Speaker 11: call Compass insurance paying too much your coverage at dozens
Speaker 11: of insurance companies.
Speaker 14: Find out now three O three seven to seven to
Speaker 14: one help.
Speaker 11: You'll think you're his only customer when you choose Frank
Speaker 11: durand the real estate man dot com to your home
Speaker 11: with Remax Alliance three all three nine two zero sixteen
Speaker 11: twenty two.
Speaker 1: All right, Good morning, John Fuller here on the Tom
Speaker 1: Martino Show, filling in for the next couple of days.
Speaker 1: We are working through some issues here. We're talking to
Speaker 1: Richard and we want to get back into that call
Speaker 1: right now. Just a little bit of background. Richard's wife
Speaker 1: got a phone call over the what the last couple
Speaker 1: of days here Richard, over the holiday and yesterday yesterday
Speaker 1: the happy New Year, right and great way to start
Speaker 1: the year. Yeah, for sure. So Richard, listen, I don't
Speaker 1: know if you're going to get any money back, but
Speaker 1: we're gonna be hopeful that some combination of talking to
Speaker 1: Key Bank and P and C might afford you some
Speaker 1: kind of relief. But my bigger concern at this point
Speaker 1: is we need to really try to make sure that
Speaker 1: this doesn't happen to anybody else and to hear this stingy.
Speaker 12: Yeah, a couple of them.
Speaker 10: Go ahead and tell you a couple of other things.
Speaker 12: Let me tell you just a couple of other things
Speaker 12: about the story. So I said that it was twenty
Speaker 12: two thousand dollars. Okay, it could have been twenty two
Speaker 12: thousand dollars. I've got ten thousand dollars in an envelope
Speaker 12: stepping it home in one hundred dollar bills. Because I
Speaker 12: was finally able to get a hold of her, I
Speaker 12: called her twenty five times and texted her and she
Speaker 12: would not answer.
Speaker 15: I knew she.
Speaker 12: Left the house because the garage door alert came over
Speaker 12: my phone. I thought maybe she was just going to
Speaker 12: see Richard.
Speaker 1: Why didn't she?
Speaker 7: Did you ask her why she didn't answer any of
Speaker 7: those twenty five calls?
Speaker 9: Yes, I absolutely, And what did she say?
Speaker 16: So?
Speaker 12: She said, my husband's on the phone. That can I
Speaker 12: call you back? The guy that was on the phone
Speaker 12: with her, and he was on the phone with.
Speaker 9: Her the entire time she.
Speaker 12: Was in the car making withdrawals, he told her, well, no,
Speaker 12: you can't hang up on me because if we if
Speaker 12: we disconnect, you might not be able to get back
Speaker 12: to me and your money will be gone. That the investigations,
Speaker 12: they'll freeze your money and you won't have access to it.
Speaker 9: So she felt for that. So there's another quick.
Speaker 12: Little story about why she finally answered. I told her
Speaker 12: the garage door was left open, the dogs got out,
Speaker 12: they got squished. Your daughter's there crying, trying to figure
Speaker 12: out what to do with the dogs that I told her,
Speaker 12: get a snowshovel and a box and pick them up.
Speaker 12: Gess what happened next?
Speaker 1: Go ahead? Can't wait?
Speaker 6: She called?
Speaker 9: She called me, so you had tried to make up?
Speaker 1: So your dog is okay? Right?
Speaker 12: I told her the dogs are fine. I needed to
Speaker 12: make up a story to make her cry. I'm sorry
Speaker 12: I did, but I couldn't think of any other way
Speaker 12: for her.
Speaker 9: Called me, So what happened then?
Speaker 1: So wait a second, hold on.
Speaker 12: You'll have ten thousand dollars? Yes, go ahead?
Speaker 1: So I just want to clarify she only withdrew ten
Speaker 1: grand or she withdrew twenty, but she only passed ten
Speaker 1: off to the P and C bank twelve right, okay?
Speaker 12: Correct? And the other two thousand dollars was done electronically
Speaker 12: through which we are still trying to get into our
Speaker 12: account right now, because we're getting emails. I got another
Speaker 12: one at four thirty this morning from a key bank
Speaker 12: fraud that somebody was trying to take fifty dollars out
Speaker 12: of our account. And it's been four or five different
Speaker 12: people's names. I don't know if it's the same person
Speaker 12: or not, but they can't do anything because the account
Speaker 12: is pro well.
Speaker 1: How are these people initiating zeal transactions to pull money
Speaker 1: out of your account?
Speaker 12: No idea, I do not know, Okay, And this is
Speaker 12: exactly why I'm calling is a PSA to make sure
Speaker 12: that nobody else goes through this. So now my question
Speaker 12: to move by question I got, I got ten thousand
Speaker 12: dollars in cash, Hey, a one hundred dollar bills. I'm
Speaker 12: going to I'm going to go to it. So my
Speaker 12: question is is I'm going to go to a different
Speaker 12: bank as soon as I get off work and open
Speaker 12: up another account so that we can have an ATM.
Speaker 17: This this thing, this whole.
Speaker 9: Thing is gonna snowball so bad.
Speaker 12: Because I've got direct withdrawals, I've got direct deposits that
Speaker 12: we have to take care of. Right, It's just and
Speaker 12: then some of that stuff doesn't get to them soon
Speaker 12: enough when they when they go to make it with drawl.
Speaker 12: Then I've got late payments and I've been through this before, right.
Speaker 1: Hey, Richard, We'll be right back to answer that question
Speaker 1: and more in just a moment.
Speaker 11: Hang on, Thanks, go with a sure thing Denver's best
Speaker 11: roofer Excel Roofing dot com.
Speaker 14: You don't pay a cent until you're content.
Speaker 11: Time for an insurance check up free, no obligation in
Speaker 11: comparison call Compass Insurance. Pay too much your coverage at
Speaker 11: dozens of insurance companies find out now three oh three
Speaker 11: seven seven to one help. You'll think you're his only
Speaker 11: customer when you choose Frank durand the real estate Man
Speaker 11: dot com to list your home with ree Max Alliance
Speaker 11: three all three nine two zero sixteen twenty two.
Speaker 1: Okay, welcome back John Fuller here sitting in for Tom
Speaker 1: and Mark today with my illustrious staff of Dimitri, Doc
Speaker 1: and BO. We've been talking to Richard for a while. Richard.
Speaker 1: We need to wrap this up, but I want to
Speaker 1: get to to just kind of the main important points
Speaker 1: here is that you know, going forward, I mean, nobody
Speaker 1: should ever ever ever give personal information to somebody that
Speaker 1: calls you from your bank, from your doctor, from your
Speaker 1: insurance company. From anybody, you should always say thank you
Speaker 1: for the information, hang up and call your bank doctor,
Speaker 1: whatever it is, independently yourself. Listen, there is no circumstance
Speaker 1: where any fraud investigation is ever going to require you
Speaker 1: to take money out in cash. You're not going to
Speaker 1: have to take it to a different bank, You're not
Speaker 1: going to have to wrap it in tenfoil, You're not
Speaker 1: going to have to do any of these crazy things.
Speaker 1: And if you're being told something to the contrary, then
Speaker 1: you're being misled. And I hate to put it, you know,
Speaker 1: I'm not going to put it any any more harshly
Speaker 1: than that, but you're being misled and you've got to
Speaker 1: protect yourself. So, Richard, I'm glad that you were able
Speaker 1: to save the spending of the second ten thousand. I
Speaker 1: would shut down every single aspect of my relationship with
Speaker 1: Key Bank, and I would go to a different bank
Speaker 1: and open up things entirely, and I would put really
Speaker 1: really complex passwords and codes and questions and everything else
Speaker 1: on there, and and good luck, and.
Speaker 7: Don't tell your wife the new passwords and pin numbers.
Speaker 1: Yeah, sorry about that, Richard. You were saying, what don
Speaker 1: that is?
Speaker 12: Exactly what I'm going to do, and the reason that
Speaker 12: I'm doing this is because of Tom and Mark, and
Speaker 12: I've listened to other people both through this situation before.
Speaker 1: Yeah, exactly. So unfortunately it hits home now and I'm
Speaker 1: sorry for that loss. But Richard, thank you for sharing
Speaker 1: that with us. I'm sure that there's been plenty of
Speaker 1: other people that are listening that are here in the
Speaker 1: same phone calls, and you probably are helping some of
Speaker 1: them today. So thanks for the call. Moving along, here,
Speaker 1: we've got Mike that's been holding for a while. Mike,
Speaker 1: what is going on with you? Sir? Hey, here's my wife.
Speaker 17: I have to go to an appointment, so here she is.
Speaker 9: Okay, Hi, can you hear me?
Speaker 1: I can? What's your name?
Speaker 4: Hi?
Speaker 16: My name is Denise.
Speaker 1: Hey Denise, this is John. What's going on?
Speaker 6: Hi?
Speaker 18: John?
Speaker 12: Okay.
Speaker 16: So November second, we went to Boston rented a car
Speaker 16: through Dollar Rental Car and we already said nope, we
Speaker 16: do not want that. Told thing, we're not paying for that,
Speaker 16: and we declined that service. And so then when we
Speaker 16: finally returned the car in December, December second or so,
Speaker 16: and I got my receipt from the place and it's
Speaker 16: sure enough. It didn't say anything on there that we
Speaker 16: all with anything for the coal. It just said, you know,
Speaker 16: one hundred and sixty five of your bound And then
Speaker 16: about a month or three weeks after that, we got
Speaker 16: this charge on a credit card that we saw it
Speaker 16: on our bill. They didn't send us the bill, but anyway,
Speaker 16: I called up well car Ago and I says, I
Speaker 16: want to dispute that.
Speaker 1: Okay, Donna, I can tell you that is one hundred
Speaker 1: percent normal. That happens every time you go through tolls.
Speaker 1: I appreciate you holding. We got to run right now.
Speaker 11: Go with a sure thing Denvers Best Roofer, Excel Roofing
Speaker 11: dot com.
Speaker 14: You don't pay a cent until you're content.
Speaker 11: Time for an insurance check up free no obligation comparison
Speaker 11: call Compass Insurance paying too much your coverage at dozens
Speaker 11: of insurance companies find out now three oh three seven
Speaker 11: to seven to one help. You'll think you're his only
Speaker 11: customer when you choose Frank durand the real estate Man
Speaker 11: dot com to list your home with Remax Alliance three
Speaker 11: oh three nine two zero sixteen twenty two.
Speaker 2: Ripped need advice so you don't help? Come running just
Speaker 2: as fast as we can. Shooter's gonna help coming.
Speaker 3: Man Dix is the Troubleshooter Show. Now Tom Martino, Good
Speaker 3: morning Denver.
Speaker 1: This is John Fuller filling in for Tom Martino today
Speaker 1: on The Martino Show. I am gonna be here today
Speaker 1: and tomorrow. I am a personal injury attorney here in Denver,
Speaker 1: have been for the last twenty uh twenty three years
Speaker 1: somewhere in there, sitting here with Deputies Dimitri, Doc and Bose.
Speaker 1: We have a full house. We are here to help
Speaker 1: you solve problems and deal with the issues that come
Speaker 1: up from day to day. We urge you to give
Speaker 1: us a call. We can talk about anything and everything.
Speaker 1: Today we were just finishing up with Denise on the
Speaker 1: other line, and Denise was talking about having rented a
Speaker 1: car from Dollar rent a car in Boston and she
Speaker 1: did not opt to include the tolls and was shocked
Speaker 1: to get a credit card receipt or charge some two
Speaker 1: or three months later that included all the tolls that
Speaker 1: she had incurred in her trip to Boston. Is that
Speaker 1: is that accurate, Denise?
Speaker 16: I'm not really I mentioned okay, I didn't mention that
Speaker 16: we brought our own We have our own easy paths.
Speaker 16: And we told the guy, I said, I got my
Speaker 16: own easy path. We're going to stick it on this
Speaker 16: window of this rental car, and then that's going to
Speaker 16: get charged to us. And so they knew that, and.
Speaker 9: Then uh, we get that bill.
Speaker 16: So then when I called Wells Fargo because I said, gee,
Speaker 16: they charged me even though they charged me on my
Speaker 16: other thing, my easy path. And so she said, well,
Speaker 16: did you say you wanted to get charged? I said, no,
Speaker 16: I declined it. She said, well, I said, I'd like
Speaker 16: to dispute it. She said, oh, I'm sorry. I cannot
Speaker 16: do this as a dispute. I have to do it
Speaker 16: as fraud that they committed fraud on you. I said,
Speaker 16: oh boy, I says, well, what's going.
Speaker 9: To happen with my bill?
Speaker 16: I mean, I don't want these people coming after me
Speaker 16: because they made me change my credit card and everything.
Speaker 16: They closed it down and sent us new credit cards.
Speaker 16: So well, I'll concern now is what is dollar going to.
Speaker 17: Do to us?
Speaker 1: Right? Well, let me ask you a couple questions. So
Speaker 1: what how much money are we talking about here? Denise?
Speaker 1: Let's start there.
Speaker 16: It wasn't much, how much, only like fifty five dollars.
Speaker 1: Okay, so here's what I know about these easy Pass
Speaker 1: things and stuff, just because I've recently gone through this
Speaker 1: got I bought a vehicle not too long ago and
Speaker 1: had a temporary tag on it for a while, and
Speaker 1: I had, you know, called the Express told people, now,
Speaker 1: this is Colorado, but it's almost a national thing. Now
Speaker 1: there's reciprocity, and they all kind of work the same way.
Speaker 1: What I didn't know was that it's not enough to
Speaker 1: just have a pass that is an active pass. There
Speaker 1: has to be the pass and the license plate have
Speaker 1: to actually jive up in their system, or else you
Speaker 1: run the risk of them saying this license plate went
Speaker 1: through without paying a toll, and your easy Pass went
Speaker 1: through and did pay a toll. But they don't connect
Speaker 1: the dots to where they know that the license and
Speaker 1: the easy pass are one and the same. And the
Speaker 1: only way to do that is to call up and
Speaker 1: add that plate to your easy pass account. Now did
Speaker 1: you do that? Do that?
Speaker 10: Oh?
Speaker 1: Yeah, you added the plate of the rental car to
Speaker 1: your easy pass account. Yes, Why have you not contacted
Speaker 1: the easy pass people to say what is going on here?
Speaker 1: I did?
Speaker 16: I did contact them and they sent me they said
Speaker 16: their receipt from December they won't come out until January
Speaker 16: and for me to call them to have them send
Speaker 16: me a receipt for that too, Okay, so then I'll
Speaker 16: be getting that receipt. And but yeah, I mean, and
Speaker 16: everything went through, so that's they knew. They knew about
Speaker 16: the other car because I took my own car off
Speaker 16: of it when I called, you know, I took the
Speaker 16: I did it online actually because when we got there
Speaker 16: it was late, they were closed, so I did it
Speaker 16: online because I have my you know, password and all that, so,
Speaker 16: you know, and then I put my my normal car
Speaker 16: back on it when we went back home.
Speaker 1: Are they telling you that they're going to resolve this
Speaker 1: in January when the billing comes.
Speaker 16: Out, Well, I don't know, but they said, no, you're
Speaker 16: you paid, and so I don't think it's through them.
Speaker 16: I think it's through Dollar that who I'm afraid is
Speaker 16: going to be setting us a bills, Like I.
Speaker 1: Think you're right it is. Dollar. Dollar is the one
Speaker 1: that's going to get the invoice from the rental car
Speaker 1: company or from the easy Pass people, and they're going
Speaker 1: to turn around and pass that through. So you know,
Speaker 1: whether it's through the easy pass people or through Dollar.
Speaker 1: You're you're probably better served to deal with Dollar, I
Speaker 1: would think in this case. But but I would never
Speaker 1: call my own credit card and say the word fraud
Speaker 1: unless I actually thought there was some fraud going on,
Speaker 1: because what you experienced me the word ford.
Speaker 9: Yeah, but I didn't say it.
Speaker 1: It sounds like you said something that rhyme with it
Speaker 1: or something, because I guess once they once they push
Speaker 1: that button and they issue the new cards, everything down
Speaker 1: that road, you're all of your auto pays. Everything else
Speaker 1: is history.
Speaker 16: Everything I know. I was like, I didn't say fraud.
Speaker 16: Let me just change that to dispute. Sorry, you already
Speaker 16: said you told them.
Speaker 8: No.
Speaker 16: I was like, oh my goodness, Yeah, next time, what
Speaker 16: to say to that lady?
Speaker 1: Yeah, be careful with that one.
Speaker 16: Yeah yeah, So I guess what I'll do. You can
Speaker 16: never talk to a human on Dollar, and none of
Speaker 16: their websites actually take you anywhere. It says, oh, press
Speaker 16: this button, then it says sorry, this this site doesn't work.
Speaker 16: So they are impossible to even speak to a human
Speaker 16: or even get their websites to work.
Speaker 1: So I guess I feel your pain, Denise, truly feel
Speaker 1: your pain. Any ideas, guys, of any other avenue that
Speaker 1: she may pursue.
Speaker 7: I think she's done everything she possibly could. She even
Speaker 7: I mean, I would if you're really worried about dollar
Speaker 7: coming after you for fifty bucks, write them and break
Speaker 7: them a nice letter or yeah.
Speaker 4: Just send a copy of the receipt from an easy
Speaker 4: pass two dollars.
Speaker 1: Yeah, that's really not a bad idea to communicate in writing.
Speaker 1: I mean that it seems kind of old fashion and stuff,
Speaker 1: but it it. Oftentimes it's just something that they have
Speaker 1: to deal with and they'll it seems like they walk
Speaker 1: around in circles till they find a live person to
Speaker 1: hand your letter to. So that may be the best
Speaker 1: avenue that you could take here. But all in all,
Speaker 1: be thankful it's only fifty bucks. And you know, in
Speaker 1: the future, I don't know. I travel quite a bit
Speaker 1: and use rental cards and I always just opt for
Speaker 1: the the you know, the paths that I can get
Speaker 1: from the rental agency. It just makes life simple and
Speaker 1: I don't have the problem of trying to track them
Speaker 1: down two or three months later when the bill finally
Speaker 1: came out. So sorry about that for you there, Denise,
Speaker 1: but thanks for sharing it. With us. We're going to
Speaker 1: move along here. James, you've got an issue with your transmission.
Speaker 1: What's going on? James, say again, where's Tom? I think
Speaker 1: he was asking if Tom is in jail? Is that
Speaker 1: what you said? James?
Speaker 17: What's that?
Speaker 7: What was your question about Tom?
Speaker 18: I have somebody mechanic has a shop Alex Automotive. I
Speaker 18: spend thirty five dollars on a rebuilt transmission, and it's
Speaker 18: I took the car back three times, which is for
Speaker 18: the same problem, the same cold.
Speaker 1: So what's the problem with it? James.
Speaker 18: It's like the sylenoid of something with the transmission. So
Speaker 18: he gave me a one year warranty. I've been to
Speaker 18: three times about the same problem, and you know, I
Speaker 18: just want my money back. If you guys can help
Speaker 18: me out, I'll just take it to somebody else.
Speaker 12: But yeah, I had asked him.
Speaker 18: I said this is the third time, and I want
Speaker 18: my money back, and he said he wasn't going.
Speaker 12: To give me my money back. I had got.
Speaker 18: A couple opinions and they had said that I didn't
Speaker 18: even need a rebuild transmission. I only have one hundred
Speaker 18: and thirty four thousand miles on this two thousand and
Speaker 18: two Cadillac.
Speaker 1: So how long have you had the new trainee in
Speaker 1: the car. Has it been almost a whole year?
Speaker 18: We're about I'm at work right now, but but I
Speaker 18: think it's been about maybe four months.
Speaker 1: Now, Okay. And each time you take it back, does
Speaker 1: he fix it?
Speaker 18: He did the second time, but about two weeks later
Speaker 18: that cold came back up again. And yeah, for the
Speaker 18: same problem.
Speaker 5: James did he James, this is bo dead Alex Automotive
Speaker 5: candor over a warranty on this transmission.
Speaker 1: Work to you?
Speaker 18: Yes, sir, he did.
Speaker 5: What was the terms of the warranty.
Speaker 18: The second excuse was is that the car needs a computer?
Speaker 5: And what about the terms of the warranty six months
Speaker 5: a year?
Speaker 18: Yeah, whatever, he fixed and if I have any issues
Speaker 18: with it, I take it back within a year.
Speaker 7: So it's been back, if I understand you correct what James.
Speaker 7: Listen to me, shri It's been back three times, is
Speaker 7: that right?
Speaker 18: I've had the code come up. I didn't take it
Speaker 18: back the third time because I'm calling you.
Speaker 1: Okay.
Speaker 18: Hey, he just he's just kind of like, isn't concerned.
Speaker 18: He gives a person the opinion that he's not concerned
Speaker 18: about you. Know the car or his work.
Speaker 7: So have you considered taking it to a different mechanic
Speaker 7: to get the issue diagnosed host once and for all.
Speaker 7: It doesn't sound like this guy is really trustworthy. And John,
Speaker 7: don't we have somebody on the refer with somebody comes
Speaker 7: on Fridays.
Speaker 1: Kim camer We should get transmission.
Speaker 7: It would be great to talk to talk to them
Speaker 7: about your transmission problem.
Speaker 1: Yeah, let's do that, James. Now, let's say if you
Speaker 1: can get camera on the phone. Okay, thanks James. Peggy,
Speaker 1: you are live on the Troubleshooter Show. This is John Fuller.
Speaker 1: How can I help you? Peggy? Are you there?
Speaker 19: I'm here, Yes? Can you hear me?
Speaker 1: Yes, ma'am? What's going on?
Speaker 19: I have an issue with a moving company. It's kind
Speaker 19: of long. I'll make it, you know, as short as
Speaker 19: I possibly can. So I had to sell my rental
Speaker 19: property in Denver after my father passed away, and I
Speaker 19: had a piano, a very old piano, like a hundred
Speaker 19: year old piano in the basement that I was giving
Speaker 19: to my friend. So I call moving company. I just
Speaker 19: googled and should I say the name.
Speaker 6: Of the company?
Speaker 1: Yea, what the heck?
Speaker 19: So I googled it, and so all my sons came up,
Speaker 19: because hey, all my sons. So I called them, and
Speaker 19: a little did I know they weren't a local company.
Speaker 19: Dallas Corporation had bought them out. And so when I called,
Speaker 19: I got some representative down in Dallas. Told them what
Speaker 19: I needed, and he said it would be six hundred
Speaker 19: and twenty five dollars or something like that. And I said, oh, okay,
Speaker 19: that sounds pretty good. And then I called another company
Speaker 19: and they were about the same price. So I thought, well,
Speaker 19: I've already booked something with all my friends, all go
Speaker 19: ahead and keep it. So I told them, I said,
Speaker 19: this is a very old piano, the harp in their's breath.
Speaker 19: It's solid, it's very heavy. You need to send plenty
Speaker 19: of big, strong guys because we have scares to go
Speaker 19: up from the basement.
Speaker 1: I think I know where this is going. Peggy, hang on,
Speaker 1: we got to take a break right now. We'll be
Speaker 1: right back to hear the rest of your story.
Speaker 11: Okay, So with a sure thing Denver's Best roofer excel
Speaker 11: roofing dot com.
Speaker 14: You don't pay a cent until you're content.
Speaker 11: Time for an insurance checkup free no obligation comparison call
Speaker 11: Compass Insurance paying too much your coverage at dozens of
Speaker 11: insurance companies find out now three all three seven seven
Speaker 11: to one.
Speaker 1: Help.
Speaker 11: You'll think you're his only customer when you choose Frank
Speaker 11: durand the real estate Man dot com to list your
Speaker 11: home with Remax Alliance three all three nine two zero
Speaker 11: sixteen twenty two.
Speaker 1: All right, John Fuller, back with you on the Martino
Speaker 1: Troubleshooter Show. Here I am filling in for Tom and
Speaker 1: Mark today. We're doing our best to address your issues
Speaker 1: and solve your problems. We had James on the line
Speaker 1: who's been holding with a transmission issue, and we've got
Speaker 1: Jeff Vic on the phone. Jeff, how you doing today.
Speaker 15: I'm doing well, happening on.
Speaker 1: That great Happy New Year to you as well. So
Speaker 1: James is on the line here, I'm going to turn
Speaker 1: it over to James. He's got a transmission that was
Speaker 1: replaced in a vehicle and it had a one year
Speaker 1: warranty and he's had to take it back two times.
Speaker 1: He's now on kind of the third time for the
Speaker 1: same issue. He's growing frustrated. Was hoping that you could
Speaker 1: talk to him about the issues that may be going on,
Speaker 1: and what's happening, James, are you there, yes, sir, So
Speaker 1: James explained to Jeff exactly what the problem is. It
Speaker 1: keeps popping up on this transmission.
Speaker 17: Okay, I'm not.
Speaker 18: A mechanic, so it's a cylinder something that goals that's
Speaker 18: connected to the transmission. I've had the cold come back
Speaker 18: three times, twice after he had serviced the transmission, the
Speaker 18: mechanic Alex, and I just the second time, I just
Speaker 18: ask him, you know, I just wow my money back.
Speaker 18: You know, my stepson works for a small shop. He
Speaker 18: hasn't been a mechanic for a long time.
Speaker 14: He told me that it.
Speaker 18: Seemed like his opinion was that they were in a
Speaker 18: hurry to put the transmission back together, so a lot
Speaker 18: of it wasn't connected, including the cruise control all right.
Speaker 18: So that's just, you know, one of the issues.
Speaker 9: And I'm just you know, this.
Speaker 18: Is the code came back for the for the third
Speaker 18: time for the same problem, and you know, I just
Speaker 18: need some help if somebody can, uh so I could
Speaker 18: get my money back.
Speaker 15: What code or codeses are storing?
Speaker 1: Sir?
Speaker 18: I'm not I'm not at home right now. I'm at
Speaker 18: work and the cylinder, cylinder something with the transmission, and uh,
Speaker 18: it just this is the third time that particular code
Speaker 18: had came up.
Speaker 1: James Again, that's a Cadillac, is it?
Speaker 18: Or yes, sir, it's a two thousand and one Cadillac
Speaker 18: al Dorado. It had one hundred thirty four thousand miles
Speaker 18: on it. And I was told by teach Separate mechanics
Speaker 18: the car really didn't even need a rebuild transmission.
Speaker 1: Well, that's a lot of that's.
Speaker 18: A lot of money, thirty five hundred dollars, that's a
Speaker 18: lot of money just to you know, keep going back
Speaker 18: to this person, and you know, it's it is frustrating.
Speaker 15: It's easy to say it didn't need it after the
Speaker 15: sack unless they you know, unless they were able to
Speaker 15: look at it prior to the overhaul. And I can't
Speaker 15: say that they know that for sure. I mean, you
Speaker 15: keep saying cylinder, Does it mean solenoid or is it
Speaker 15: actually a cylinder code?
Speaker 18: They actually the transmission, Well.
Speaker 15: It would it would be a solenoid if it was
Speaker 15: a right related to the transmission.
Speaker 18: And that's so, yes, that that doesn't have the doubles.
Speaker 15: With the solenoids on those fourty eights. They added a
Speaker 15: bad tendency to break where they actually go into the
Speaker 15: reports and they will call them to leak off there.
Speaker 15: There's an update that goes in there where it actually
Speaker 15: has a metal bracket that holds them together more to
Speaker 15: prevent it from the future. As far as we were
Speaker 15: talking about as a cruise control and everything else, I mean,
Speaker 15: it sounds like a sloppy installation, but without looking at it,
Speaker 15: I don't know the.
Speaker 18: Air conditioner, there was some wires wiring that was not connected.
Speaker 18: He'd put cape on some of the wiring, some electrical cape.
Speaker 18: I don't know what that was for. But yeah, it's
Speaker 18: it sounds like a sloppy and looks like a sloppy job.
Speaker 1: Hey, Jeff, what advice would you give James for moving forward?
Speaker 1: Where does he need to go from here?
Speaker 15: Well, I mean it'd be best if you could result
Speaker 15: it with him, but I mean, at very least, you know,
Speaker 15: to get into somebody like me, Well, we can at
Speaker 15: least look at the installation and see whether or not
Speaker 15: all of the damage they're seeing is actually related to
Speaker 15: their work, or if it looks like it was done
Speaker 15: prior to and they're just taking the blame for it.
Speaker 15: To take a look and see what these codes are.
Speaker 15: It'd be nice to know the actual way to see
Speaker 15: the codes. Just because you have check engine light come
Speaker 15: on does not mean that it's going to be the
Speaker 15: same code of Econore's multiple codes of what cause that?
Speaker 18: Oh it's the same code that comes up. But the
Speaker 18: second time I went to him, he said that that
Speaker 18: I would need a computer for the car.
Speaker 9: Well, what does that have to do with the transmission?
Speaker 18: So that's a separate issue from this code.
Speaker 15: This basically well, I don't know that it does or
Speaker 15: doesn't because I haven't looked at it, But I mean
Speaker 15: computers will obviously, you know with the computer control transmission.
Speaker 15: They do effective whether they work again, you know, getting
Speaker 15: another set of eyes on it, you know, no offense
Speaker 15: I got. I think he said it was your son
Speaker 15: or your son in law that also works at a shop.
Speaker 15: But that's a biased opinion. Let's get it in someplace
Speaker 15: where you know, somebody like myself or the guys will
Speaker 15: budget and you know, take a look at it. There's
Speaker 15: this installation actually really poor, or with some of the
Speaker 15: spider damage that they're just taking the plank. What's the
Speaker 15: actual code and what's the procedure we need.
Speaker 20: To do forward?
Speaker 1: James, are you okay with that plan?
Speaker 7: Can you engage camera transmissions for a diagnostic service on this.
Speaker 18: On this thing you're I'm pretty sure that you're familiar
Speaker 18: when you take your car to a shop, the dynostic
Speaker 18: is not free anymore.
Speaker 7: Yeah, well, it's worth the investment. I mean, you already
Speaker 7: dropped three and a half jees in to this thing
Speaker 7: and it's still not working. So let's invest a little
Speaker 7: bit more into proper diagnostics service with a trust the
Speaker 7: transmission store.
Speaker 18: All right, So can you do me a favor and
Speaker 18: email me a shop?
Speaker 4: Thank you, Jay, but I will give you We'll give
Speaker 4: you Jeff's number. Yeah, go ahead, three oho three six
Speaker 4: nine three one four zero zero. That's chemera Transmission. Give
Speaker 4: them a call. They'll definitely take a look at it
Speaker 4: and give you an unbiased opinion.
Speaker 1: These guys are the best.
Speaker 18: All right, Thank you guys.
Speaker 1: There you go, James, report back to us afterwards. Okay,
Speaker 1: thank you, Jeff, thank you. Hey, We're going to uh
Speaker 1: move right along here. We've got a number of people
Speaker 1: that have been holding for for some time.
Speaker 2: Here.
Speaker 1: This is the Troubleshooter Network. I'm John Fuller. We're next
Speaker 1: going to talk to Peggy. You've got the issue. We
Speaker 1: started to talk about your piano. You were moving the
Speaker 1: piano to I understood to be a fairly short moved
Speaker 1: to a friend or something local. Is that right?
Speaker 19: Yeah, it's like five miles there.
Speaker 1: Okay, so tell us what happened with the piano. You
Speaker 1: had a heavy brass piece in there. What happened next?
Speaker 19: Okay, so they sent three movers who I'm thinking, Okay, Well,
Speaker 19: they looked at this piano, they tried to move it
Speaker 19: across the floor and went, this is really heavy. We're
Speaker 19: gonna have a hard time. He ended up the stairs
Speaker 19: and I said, I told you to send five big guys.
Speaker 16: And they didn't.
Speaker 9: So and I'm paying these.
Speaker 19: People by the hours after you pay the first quote,
Speaker 19: which was six hundred dollars, right, and so then I'm
Speaker 19: paying it took him. Well, first of all, let me
Speaker 19: back up. They moved my window around. They never called
Speaker 19: to tell me any of this stuff. I'm the one
Speaker 19: that had to do all the calling. The movers were
Speaker 19: late from a previous job.
Speaker 1: Piggy.
Speaker 7: That sounds extremely inconvenient, and I can see why you're
Speaker 7: upset to it by it. But let's hear what the actual,
Speaker 7: really big problem is that precipitated your phone call to
Speaker 7: us we're waiting for the crash.
Speaker 19: Okay, Well, first of all, they had two of my
Speaker 19: tenants helped them up the stairs with that, which is
Speaker 19: I'm pretty sure against the law if they would have
Speaker 19: gotten hurt. Number one. So they finally get this beast
Speaker 19: of a piano up the stairs. Took them over two hours.
Speaker 19: Get it on the truck, we take it over to
Speaker 19: my friend's house. They look at her house and they say,
Speaker 19: we can't get it into her house.
Speaker 12: There's just no way.
Speaker 19: But they never took it off the truck to turn it,
Speaker 19: and you know, put it on its end to try it.
Speaker 19: I said, okay, let's go to the backyard and see
Speaker 19: if we can go up the steps on the deck.
Speaker 19: And it had been raining, but the steps weren't slick
Speaker 19: or icy, they were just a little bit damp. And
Speaker 19: they said, no, we can't get it upstairs, and so
Speaker 19: it was sprinkling. They left my piano in the rain.
Speaker 19: They said we can't complete the job. They wrapped it
Speaker 19: in drink wrap, left it in the rain. And I'm like, really,
Speaker 19: I said, can you just leave it on the truck
Speaker 19: and come back tomorrow? And they wouldn't do that without
Speaker 19: charging extra, and they couldn't. I called another moving company
Speaker 19: who came up the next day. Five big guys got
Speaker 19: it up the wooden stairs into the house and and
Speaker 19: like it took an hour for less. So I called
Speaker 19: the manager all my friends and I, you know, I
Speaker 19: tell them what happened, and I would hadn't paid. I
Speaker 19: shouldn't have, but I did because I'm honest, and I paid,
Speaker 19: and then I thought about it later. I disputed it
Speaker 19: with Visa A couple months later. Visa took their side.
Speaker 1: Well, hold on, Peggy, why what happened with the piano?
Speaker 1: Is it okay?
Speaker 7: It is okay?
Speaker 19: But they did damage it? Okay, was down and now
Speaker 19: now they're saying they don't want to pay for the damage,
Speaker 19: which in the contract sixty cents per pound. This is
Speaker 19: about a thousand pound piano.
Speaker 10: It's very heavy.
Speaker 19: And they said that I didn't get my paperwork in
Speaker 19: in time, that it has to be done in a
Speaker 19: certain amount of time. And I said, I have sent
Speaker 19: you paperwork, I have called you a million times. You
Speaker 19: never get the paperwork. You never have a file conveniently enough.
Speaker 19: You'll call me on Friday. You never do every week.
Speaker 19: This happened, and they just want to work with me.
Speaker 19: Now they're not even going to pay the damage. I
Speaker 19: put out over two thousand dollars to move this piano,
Speaker 19: thinking I was going to put out six hundred, you know,
Speaker 19: plus a tip. And so now I'm retired, I don't
Speaker 19: have that kind of money. And now they're saying they're
Speaker 19: not going to pass it. This piano is set in
Speaker 19: the basement for sixty years, undamaged, and you guys scratched
Speaker 19: it and dented the leg of it, and you're telling
Speaker 19: me you're not even going to payggie damage.
Speaker 1: Hey, are you?
Speaker 16: So?
Speaker 7: What is your ultimate goal on this? Do you want
Speaker 7: all my sons moving in storage to pay for the
Speaker 7: damage to the piano or do you just want to
Speaker 7: refund for the six hundred bucks that you paid them
Speaker 7: to kind of, you know, do half a job on this?
Speaker 1: What is your idea?
Speaker 19: Then twelve I paid them twelve hundred and fifty nine dollars. John,
Speaker 19: they doubled the price. They added all this tax and
Speaker 19: mileage and stuff on twelve hundred and fifty nine dollars
Speaker 19: I'd put on my visa, which I disputed, and then
Speaker 19: now they won't pay me the six hundred dollars for
Speaker 19: the damage to the piano. So I'm out a lot
Speaker 19: of money. I'm retired, I'm mad, and I just think
Speaker 19: it's very unfair.
Speaker 1: Do you like, is this the all my sons?
Speaker 19: Way back? Actually?
Speaker 7: Was this all my sons? Moving in storage here in
Speaker 7: Denver on Lema Street. Who are you dealing with over.
Speaker 19: J I don't they have a couple of locations. I
Speaker 19: don't know if it was the lake Wood one.
Speaker 7: Okay, do you have a contact over there that you've
Speaker 7: been speaking about this with.
Speaker 19: Well, right after all that happened, I talked to Christian,
Speaker 19: who's the manster, and I believe this is his number,
Speaker 19: and he was a very annually, wouldn't work with me
Speaker 19: at all, wouldn't refund any of it.
Speaker 7: What's his excuse, what's the reason that he doesn't want
Speaker 7: to give you a refund or pay for the damages?
Speaker 19: Well, he said, because they can't, because they couldn't get
Speaker 19: up to the house. They thought it was fine to
Speaker 19: just leave it outside shrink wraps. And I said, but
Speaker 19: you didn't complete the contract, right.
Speaker 1: Hey, Peggy, have you had anybody look at the damage?
Speaker 21: No?
Speaker 19: My friend has you know, the pianos in her house?
Speaker 1: Now, I described the damage for me.
Speaker 19: I had pictures before.
Speaker 1: Tell me what it looks like.
Speaker 19: They scratched the dropboard that comes down on the keys.
Speaker 19: They scratch that the front left leg. They're kind of
Speaker 19: pedestal legs. It's an old piano, took a big chunk
Speaker 19: out of the corner of vat and several other scratches.
Speaker 1: Have you had anybody look at it to appraise it?
Speaker 19: No, I have not.
Speaker 1: I mean, you know, we can get involved in this case.
Speaker 1: I can, you know, easily have Demetrio assessue with it.
Speaker 1: But the bottom line is going to be you have
Speaker 1: a duty to mitigate your damages. You have duty to,
Speaker 1: you know, to evaluate what those damages are. And you know,
Speaker 1: I think you're going to want to get an estimate
Speaker 1: of the damage and have somebody look at it. I mean, certainly,
Speaker 1: almost anything you can do short of dropping that piano
Speaker 1: out of a window or out of a window could
Speaker 1: be repaired by you know, some specialists. But you're going
Speaker 1: to need to know what the amount of damage is
Speaker 1: because that really is what your damages are in this case,
Speaker 1: and then I think we'd have better luck really addressing it. Ultimately.
Speaker 1: You may have to think about taking these guys to
Speaker 1: Small Claims court over the damage, but you're going to
Speaker 1: have to look really carefully at the contract to see
Speaker 1: exactly what their liability is and what rights you have
Speaker 1: to go after them. You may have signed an arbitration provision.
Speaker 1: You may have completely foreclosed your ability to go to
Speaker 1: court to get any sort of resolution here.
Speaker 5: I think they only do half the job done. They
Speaker 5: I mean, they didn't have the job.
Speaker 4: They took it out, but they didn't put it in,
Speaker 4: so they did have she hath a valid claim for
Speaker 4: getting half money back.
Speaker 1: He does. But they didn't abandon her. They just couldn't
Speaker 1: finish it that day, so they were deprived of the
Speaker 1: opportunity to come back and finish that job.
Speaker 19: No, no, no, John, They said they would charge me again.
Speaker 19: I said, it's raining. Can you leave it on the
Speaker 19: truck at least and come back tomorrow and finish the job.
Speaker 19: And they said, we can't leave it on the truck,
Speaker 19: and if we come back again, we will charge you again.
Speaker 1: So did they did they feel like the job was
Speaker 1: complete at that point, sitting in the backyard, they felt
Speaker 1: like it was.
Speaker 19: And then, like I said, the other moving company brought
Speaker 19: five guys and they got it right up those stairs.
Speaker 19: I think they just got lazy and didn't want to
Speaker 19: do it, and they didn't even try.
Speaker 1: They didn't even try.
Speaker 19: They looked and said, we can't get it in the house.
Speaker 1: So they quoted you six hundred, and they charged you
Speaker 1: twelve hundred, is that right?
Speaker 19: Twelve twelve fifty nine and sixty cents.
Speaker 1: But their original quote was six hundred, six hundred.
Speaker 19: And then the second company you got it in for
Speaker 19: seven hundred I think. And then I tipped those people.
Speaker 19: I didn't tip the first people obviously. And yeah, and
Speaker 19: then the damage and they've been they've been jerking me
Speaker 19: around for months.
Speaker 1: Did your friend pay those bills or did you have to?
Speaker 18: No?
Speaker 9: I paid it all.
Speaker 22: It was a gift to her.
Speaker 19: I thought, if I can get this piano that I've
Speaker 19: had my whole life to her, I know where it is.
Speaker 19: You know what I'm saying.
Speaker 6: I have one question for you, Peggy.
Speaker 4: Now that you've had a second moving company involved, they're
Speaker 4: going to say that the second move a company did
Speaker 4: the damage and not them, and the second moving company
Speaker 4: say no, you guys did it. So I think it's
Speaker 4: going to be much more difficult than it first appeared
Speaker 4: to UH to assign responsibility for the damage that was done.
Speaker 4: And just so can I interject something for people listening,
Speaker 4: There are great companies that specialize in moving pianos, and
Speaker 4: if you go online and look for companies that specialize
Speaker 4: in that, you'll have a much better experience. We had
Speaker 4: have panel moves also, and we just went with companies
Speaker 4: I don't remember the name of it was a while ago,
Speaker 4: but that specialize in moving pianos. They have the right equipment,
Speaker 4: they can take it apart, put it back together. So
Speaker 4: if anybody out there wants to move a piano, don't
Speaker 4: call a regular movie company.
Speaker 1: Right, Peggy hay On, We'll be right back.
Speaker 11: Go with a sure thing Denver's Best roofer Excel roofing
Speaker 11: dot com. You don't pay a cent until you're content.
Speaker 11: Time for an insurance checkup free, no obligation. In comparison,
Speaker 11: call compass insurance paying too much your coverage at dozens
Speaker 11: of insurance companies find out now three O three, seven
Speaker 11: to seven to one. Help you'll think you're his only
Speaker 11: customer when you choose Frank durand the real estate man
Speaker 11: dot com to list your home with Remax Alliance three
Speaker 11: oh three nine two zero sixteen twenty two.
Speaker 1: Good afternoon, John Fuller, back with the Martino Troubleshooter Show.
Speaker 1: So we're on the line here with Peggy and we
Speaker 1: were just talking about the the trouble that she had
Speaker 1: in moving this piano. And and as Doc said that,
Speaker 1: you know, pianos are specialty items, and just like any antique,
Speaker 1: there are people that specialize and know what the heck
Speaker 1: they're doing. And it sounds like all my sons is
Speaker 1: that's not really up their alley, or you've at least
Speaker 1: got one huge, a you know, strike against them for
Speaker 1: anybody else considering the the moving of a piano. The
Speaker 1: thought that we've had kind of off the air here
Speaker 1: Peggy was that maybe you know, a well placed phone
Speaker 1: call to you know, to all my sons, perhaps one
Speaker 1: of our deputies, Dimitri here would be willing to help
Speaker 1: out and contact them on your behalf. I mean, the
Speaker 1: challenges that you're going to have, like Doc said, are
Speaker 1: that they're going to say, well, the other company must
Speaker 1: have done the damage. And then they're going to also
Speaker 1: say that you know, your remedies were foreclosed by you
Speaker 1: not making the proper claims and stuff. I mean, really,
Speaker 1: the lessons of Peggy here are that you know, every
Speaker 1: time that you try to exercise a warranty on a
Speaker 1: consumer item, you have to understand that the companies really
Speaker 1: don't want you to be successful in filing a warranty claim.
Speaker 1: They would really just prefer that you either buy another
Speaker 1: one or go away. And very few companies these days
Speaker 1: are truly interested in standing behind their product or service
Speaker 1: so that they make it super easy. And that lesson
Speaker 1: could be true for things like you know, your warranties
Speaker 1: on your vehicles, your gap warranties and stuff. I mean,
Speaker 1: I run into this all the time in my practice
Speaker 1: with people that lose their vehicles to a total loss
Speaker 1: and a crash and they say, oh, but I've got
Speaker 1: gap insurance. And you talk to them and they you know,
Speaker 1: they've lost their paperwork, they don't know the steps to
Speaker 1: go through, and by the time they figure it out,
Speaker 1: they have violated one of the provisions about how specifically
Speaker 1: a claim has to be made. And so you know,
Speaker 1: I sympathize with you hopefully Dimitri can help you and
Speaker 1: achieve some sort of a good outcome. But the lesson
Speaker 1: for everybody else is that, you know, you almost have
Speaker 1: to reach out before these situations present themselves, because whenever
Speaker 1: you get a second company involved, you're just setting up
Speaker 1: this circumstance where everybody's going to point at everybody else
Speaker 1: and you're going to be the one that loses no
Speaker 1: matter what. So I wish you luck with your piano.
Speaker 1: You're in great hands with Dimitri, and we'll put you
Speaker 1: back on hold and get your contact information that he
Speaker 1: can he can talk to you after the fact. Okay,
Speaker 1: thanks Peggy. So I was listening to the news this morning.
Speaker 1: We're having all these these new laws that go into
Speaker 1: effect in Colorado today. Did you guys hear some of
Speaker 1: the crazy stuff that we've got out there.
Speaker 4: I don't wonder it about the since Dmitry brought it up,
Speaker 4: but having a concealed carry permit that now you have
Speaker 4: taken eight hour class in order to get to conceal
Speaker 4: carrie permit, Yeah, which I don't think you had to.
Speaker 15: Do, right.
Speaker 1: I had to take a class, but it certainly wasn't
Speaker 1: eight hours. Yeah, So I think that's one of many
Speaker 1: that we can talk about. We're going to go to
Speaker 1: a break right now. We'll be right back, and I'm
Speaker 1: interested in talking about particularly the one that I saw
Speaker 1: this morning was the one about the mushrooms now being
Speaker 1: legal for uh for psychiatric help and stuff. So we'll
Speaker 1: be right back to talk about that. Thanks.
Speaker 11: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 11: dot com. You don't pay a cent until you're content.
Speaker 11: Time for an insurance checkup free, no obligation. In comparison,
Speaker 11: call Compass Insurance paying too much your coverage at dozens
Speaker 11: of insurance companies find out now three oh three seven
Speaker 11: seven to one help. You'll think you're his only customer
Speaker 11: when you choose Frank durand the real estate Man dot
Speaker 11: com to list your home with remax Align.
Speaker 14: Three oh three nine two zero sixteen twenty two.
Speaker 1: Good afternoon, Welcome to the Troubleshooter Show. My name is
Speaker 1: John Fuller. I'm a personal injury attorney. I'm not Tom Martino,
Speaker 1: but I am filling in today and tomorrow, and so
Speaker 1: we are looking to help you with whatever is going
Speaker 1: on in your life. Mister Fuller secured, Yes.
Speaker 23: We have a listener email to you, John Fuller says
Speaker 23: you should have a dash camp. Can he make some
Speaker 23: recommendations as to what to look for?
Speaker 1: And more importantly, why Yeah, So now you're now you're
Speaker 1: preaching to my choir, so to speak. So so here's
Speaker 1: the deal. You know, I'm a personal injury attorney. I
Speaker 1: represent people that are victims in car crashes. That means
Speaker 1: that you were not at fault for causing the accident.
Speaker 1: And in some cases that is incredibly clear you were
Speaker 1: rear ended or something where there's a presumption of negligence
Speaker 1: on the person that runs into you, or cases like
Speaker 1: that where there's just very little to argue about. But
Speaker 1: in other cases, there's a lot to argue about. And
Speaker 1: you think about cases like left turn cases where you
Speaker 1: are turning left on a green arrow and the other
Speaker 1: person swears that they had a green light and one
Speaker 1: of you guys is wrong, and so how do you
Speaker 1: resolve that? The reality is many times you don't. What
Speaker 1: happens is the cops show up and they talk to
Speaker 1: one party and they talk to the other one and
Speaker 1: they just go, you know what he said, she said.
Speaker 1: I can't get a clear statement. There's no witnesses. They
Speaker 1: don't even write one side or the other a ticket
Speaker 1: and they just leave. They document the accident and they
Speaker 1: leave and forever more. What I can tell you is
Speaker 1: that the insurance companies will not accept liability and they
Speaker 1: will not pay for those damages. So we're going to
Speaker 1: talk about dash cans and how they kind of change
Speaker 1: the landscape right when we come back on the next break.
Speaker 1: So hold on, guys, go.
Speaker 11: With a sure thing Denver's Best roofer Excel Roofing dot com.
Speaker 11: You don't pay a cent until you're contenth time for
Speaker 11: an insurance checkup free, no obligation. In comparison, call Compass
Speaker 11: Insurance paying too much your coverage at dozens of insurance companies.
Speaker 14: Find out now three O three seven to seven to
Speaker 14: one help.
Speaker 11: You'll think you're his only customer when you choose Frank
Speaker 11: durand the real estate Man dot com to list your
Speaker 11: home with Remax Alliance three oh three nine two zero
Speaker 11: sixteen twenty two.
Speaker 2: You need advice so you don't have come run anxious
Speaker 2: as fast as we can. Shooter's gonna help coming man.
Speaker 3: This is the Troubleshooter Show. Now, Tom Martine, Hey.
Speaker 1: Good afternoon. This is John Fuller, not Tom Bartino. But
Speaker 1: we're here on the Tom Martino Troubleshooter Show, and we're
Speaker 1: here to solve your problems and take complaints and and
Speaker 1: otherwise help you with anything and everything that we can.
Speaker 1: And so we encourage your calls. We have open lines
Speaker 1: this morning, and we are here to help you. So
Speaker 1: pick up the phone, give us a call. We'll go
Speaker 1: from there. Going into the break, we were talking about
Speaker 1: dash cams and I just want to wrap that up.
Speaker 1: The beauty of a dash cam is that it completely
Speaker 1: takes away that he said, she said side of things
Speaker 1: and eliminates completely the issues of who's a fault on accidents.
Speaker 1: You know, for a long time, we were always searching
Speaker 1: for witnesses, and witnesses are okay at best. You know,
Speaker 1: if somebody was standing there and you told them, watch
Speaker 1: right now, the accident's fixing to happen, and I want
Speaker 1: you to notice every single thing about it. You know,
Speaker 1: they probably do a pretty good job. But witnesses are
Speaker 1: just like you. They're looking down at their phone and
Speaker 1: their radio and yelling at the kid in the backseat,
Speaker 1: and they're never just really really, you know, paying one
Speaker 1: hundred percent attention. So their assistance is valuable, but it's
Speaker 1: nowhere near as valuable as having a four K color
Speaker 1: video complete with you know audio on it to capture
Speaker 1: what happened in the scene, not only from the liability standpoint,
Speaker 1: but also what happened to you in the car. So
Speaker 1: we frequently see you know, crashes that you know, the
Speaker 1: occupant hits the steering wheel and stuff like that, or
Speaker 1: or you have an insurance company that's coming back and saying,
Speaker 1: we don't think you had your seat belt on, and boom,
Speaker 1: we've got a video that proves it absolutely that the
Speaker 1: seat belts were on at the time of the crash.
Speaker 1: So dashcams are cheap. You can buy a decent quality
Speaker 1: one on Amazon for maybe one hundred bucks, and that
Speaker 1: would include both forward looking and backward looking. If you
Speaker 1: bump it up to about a buck forty or so,
Speaker 1: I mean you're really getting a high quality dash cam.
Speaker 1: They're easy to install. I highly recommend them. I have
Speaker 1: them on every vehicle and I recommend them to everybody.
Speaker 1: For a while there, I was even giving them away
Speaker 1: monthly to my clients and listeners here. But they're just
Speaker 1: it's a cheap insurance policy. That makes sure when something
Speaker 1: bad happens to you, they don't escape valuability by pointing
Speaker 1: at you and saying you did something wrong. So we're
Speaker 1: going to move along here and take a couple of
Speaker 1: calls here, but if you have questions about dashcams or
Speaker 1: anything along those lines, definitely give us a call and
Speaker 1: we'd be happy to talk about that. So, Troy, you
Speaker 1: have a question about a ticket. What's going on? Troy?
Speaker 8: Yeah, John, Hey, I was in the parking lot and
Speaker 8: it was the middle of the night, and there was
Speaker 8: a pretty small parking lot and I was backing up
Speaker 8: and the person across the parking lot was back at
Speaker 8: the same time. We met in the middle and I
Speaker 8: ended up getting the ticket because the safe patrol, you know,
Speaker 8: listened to the woman complaining a lot and he just
Speaker 8: kind of flipped the corner and gave me the traffic
Speaker 8: in fracs and it was back back in the It
Speaker 8: says back vehicle in a parking lot when it was
Speaker 8: not safe. I said, okay, cool, no big deal. Thirty
Speaker 8: nine dollars fine, And you go online and you pay
Speaker 8: the ticket online and you get one point take it
Speaker 8: off the ticket.
Speaker 1: Troy, where did this happen in the falcon in falcon Okay,
Speaker 1: what sort of parking lot was it in? Was it
Speaker 1: a was it a private parking lot? Public lot? What
Speaker 1: was it?
Speaker 8: Yep, private parking lot? Okay, the park lot for the
Speaker 8: for the bank.
Speaker 7: Are you surprised that the planks would issue a ticket
Speaker 7: for a private parking a lot accident?
Speaker 1: Yeah, that's kind of what I was getting at. Did
Speaker 1: did anybody bring up the fact that you were on
Speaker 1: private property and the state Patrol really didn't have a
Speaker 1: lot of jurisdiction.
Speaker 8: There unincorporated El Pasa County, So the state Patrol was
Speaker 8: one that it answers all the traffic calls out here.
Speaker 1: Yeah, but jurisdictionally, for that ticket, you have to be
Speaker 1: on the roadways of the state, at least in my understanding,
Speaker 1: I don't. I don't know that the state Patrol has
Speaker 1: the authority to to write you a ticket on private property.
Speaker 1: Have you have you looked into that at all?
Speaker 8: Now for thirty nine dollars in one plant, I said,
Speaker 8: it's not worth my time going to the court house
Speaker 8: and talking to the judge. So I went online and
Speaker 8: when I went through the process to pay the ticket online,
Speaker 8: what shocked me was all the rights that you give
Speaker 8: up when you go online and pay that ticket. Yep,
Speaker 8: you give up the right for room, you give up
Speaker 8: the rights to remain silent, right to be represented by attorney,
Speaker 8: the right to deny allegations. I mean, you just give
Speaker 8: up every single soul right that you have.
Speaker 1: Yeah, that's absolutely true. And if you had gone to court,
Speaker 1: you would have had to do the same exact thing
Speaker 1: before you'd be allowed to enter a guilty plea. That's
Speaker 1: the same for I mean, listen, this is not really
Speaker 1: a criminal case, so to speak, but you do have
Speaker 1: some rights, and when you electively guilty for them, what
Speaker 1: you're effectively doing you have to waive all those rights
Speaker 1: to force the prosecution to prove you guilty of that crime,
Speaker 1: however minor it may be. So that's that's pretty typical.
Speaker 8: Yeah, why is it there a no contest Like, yeah, yeah,
Speaker 8: I can't. Yeah, it's the miidle of the night and
Speaker 8: two people are backing up.
Speaker 1: Yeah, you know, no contest is a thing that we
Speaker 1: just don't really have in Colorado. For things we we have,
Speaker 1: you know, in more serious cases, we have something referred
Speaker 1: to as an alphab plea, which is basically admitting that
Speaker 1: you know, you would likely get get convicted at trial,
Speaker 1: but you're not going to admit to the facts that
Speaker 1: make up the predicate offense. And that really only comes
Speaker 1: up in a more serious case. But it's it's kind
Speaker 1: of like a no contest. But but we really just
Speaker 1: don't have that in Colorado. It's a it's a creature
Speaker 1: of statute and the states.
Speaker 8: That allow it. Wow, that's crazy.
Speaker 1: Yeah. So what what may surprise you though, is it
Speaker 1: was there damage to your vehicle in this.
Speaker 8: Not to mind, but the the other person so I
Speaker 8: gotta cheap with a really heavy metal bumper. Yeah, I
Speaker 8: didn't get a scratch and the Sudan uh they got
Speaker 8: they got crumpled.
Speaker 1: The thing that really sucks about what's happening to you
Speaker 1: is that likely that person is going to be filing
Speaker 1: a claim against your insurance and they're going to use
Speaker 1: the fact that you were given that ticket as evidence
Speaker 1: that you were the cause of the accident, and you'll
Speaker 1: have a claim on your on your history. So these tickets,
Speaker 1: even though they are not a lot of money, they
Speaker 1: do kind of you know, they do kind of represent
Speaker 1: the final you know answer if you will on who's
Speaker 1: going to be at fault or considered it fault, and
Speaker 1: they're not even really admissible in a civil trial. But
Speaker 1: from the perspective of the insurance company, who got the
Speaker 1: ticket is largely controlling on who's going to end up
Speaker 1: being liable for the accident.
Speaker 8: Right, So you know, even though the safe control is
Speaker 8: the judge and jury, well.
Speaker 1: That's because it's an infraction, and that's kind of how
Speaker 1: they do it and in that county and many other counties.
Speaker 1: But it's not so much the process that we're talking
Speaker 1: about here. It's the end result, which is once you've
Speaker 1: pled guilty to it, whether it's online, in person, after
Speaker 1: a trial, whatever, Once that guilty plea, you know, that
Speaker 1: guilty plea enters and you're officially you know, quote unquote
Speaker 1: guilty of that infraction. Your insurance company is going to
Speaker 1: look at that and say, well, you know, here's the deal.
Speaker 1: Both sides disagree about it was a fault, but the
Speaker 1: officer investigated talk to both sides concluded you were the
Speaker 1: one at fault. The officer thought that you were negligent
Speaker 1: in the operation in your vehicle and backed it into
Speaker 1: this other person, and you went to court and pled
Speaker 1: guilty for it, confirming that the officer's suspicions were correct,
Speaker 1: and therefore they're going to accept liability for the accident
Speaker 1: and pay for it. So you can jump up and
Speaker 1: down all you want and tell your insurance company not
Speaker 1: to do it, but the likelihood is that when they
Speaker 1: exercise their rights under their policy to make a decision
Speaker 1: that even you know, even though it may be adverse
Speaker 1: to the instructions of their insured, they're probably going to
Speaker 1: accept liability to the other side and pay for that
Speaker 1: property damage. Okay, sorry, man, that's that's just kind of
Speaker 1: how the world turns on those little tickets like that.
Speaker 1: I hate them. I think you probably had the ability
Speaker 1: to go in and suggest that that cop didn't have jurisdiction,
Speaker 1: or at least you know, that challenge may have had
Speaker 1: some weight. But once you've played guilty to it, that's
Speaker 1: one of those things that you waived in that big
Speaker 1: laundry list of stuff that they made you agree to online, Troy,
Speaker 1: this is bo I know you are.
Speaker 5: You've pled guilty and paid the thirty nine dollars fine,
Speaker 5: but it would be an interest to us and the
Speaker 5: listeners if you could call the captain of that particular
Speaker 5: precting of the State Patrol, and just ask the captain,
Speaker 5: why did I get a ticket issued on private property?
Speaker 5: Even though it's all said done. I just don't think
Speaker 5: they could do it. I think it may be could
Speaker 5: be resended. I just don't think they have the jurisdiction.
Speaker 1: Hey, I have a little bit of input into this.
Speaker 7: Bo I just did a quick Google search to see
Speaker 7: if Calida State Patrol can write tickets on private property.
Speaker 1: And here's a quote.
Speaker 7: The very first line item is a quote from the
Speaker 7: State Patrol, and this guy says, in twenty twenty three,
Speaker 7: we've written over three hundred tickets, and the agency will
Speaker 7: write tickets for the following violations on private property unsafe backing.
Speaker 7: That's the first thing that came up.
Speaker 1: Wow, that's crazy, crazy, crazy, Jay, You've got to comment
Speaker 1: on Troy's ticket. What's going on?
Speaker 8: Jay?
Speaker 18: Hello?
Speaker 1: John? Yes, sir, Jay, tell us what's going on? You've
Speaker 1: got to comment for Troy's ticket.
Speaker 4: Yeah.
Speaker 15: In Colorado they helped some jurisdiction on private property, believe
Speaker 15: it or not. Plus, things like banks, shopping centers can
Speaker 15: to dedicate their property in different ways. Usually it's called
Speaker 15: dedicated city property, which allows law enforcement to do as
Speaker 15: they please, hunger.
Speaker 1: Interesting, etc.
Speaker 15: Just makes it easy for him and it's safer for everybody.
Speaker 1: So I think you're right. I think I've heard that before.
Speaker 1: You mentioned a bank, and that is a special jurisdiction.
Speaker 1: So thanks for sharing that. I appreciate it. I think
Speaker 1: the Troy, I think you're you're your goose is cooked here,
Speaker 1: so to speak, on this ticket.
Speaker 7: So, John, is there anything he can do to withdraw
Speaker 7: his guilty plea? Can any of this be undone with
Speaker 7: a trip to the courthouse?
Speaker 1: You know, there are only certain circumstances that would allow
Speaker 1: you to withdraw a guilty plea, And and really, if
Speaker 1: you were, if you were interested in doing that, you're
Speaker 1: almost going to have to have an attorney involved. And
Speaker 1: even then I think it might be might be difficult
Speaker 1: given all the things that you waived and you know what,
Speaker 1: not to enter that guilty plea online. So Troy, unfortunately,
Speaker 1: I think you're I think you've reached the end of
Speaker 1: the road on that. So good luck in the future. John,
Speaker 1: You've got a question about traffic tickets. What's going on? John?
Speaker 1: Hold on, John, We'll be right back. We got to
Speaker 1: take a quick break.
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Speaker 1: Good afternoon. This is John Fuller on the Troubleshooter Network.
Speaker 1: I'm Tilly in for Tom and Mark today and we're
Speaker 1: just going through all sorts of good stuff. We're here
Speaker 1: to help you solve your problems, answer questions, and take complaints.
Speaker 1: Following up on the dash Can conversation, we had a
Speaker 1: listener email me asking for a specific recommendation. Ma'am, I
Speaker 1: would say, if you want to give me a call
Speaker 1: later in the office, I will go onto Amazon and
Speaker 1: help you pick one out. I don't have the exact
Speaker 1: make and model that I used to recommend. And here's
Speaker 1: the reason why I think that there is a little
Speaker 1: bit of a variable that you need to decide, such
Speaker 1: as some contain a camera for the back of your
Speaker 1: vehicle as well as for the front. Some contain a
Speaker 1: camera for the inside of your vehicle as well. So
Speaker 1: you can either have a front, back, or an inside
Speaker 1: or all three, and you really need to decide for
Speaker 1: yourself which one you want. And so I think it'sind
Speaker 1: of crazy to buy one that has all three if
Speaker 1: you only really need a forward looking dash cam. In
Speaker 1: my mind, the most important one is the forward looking
Speaker 1: dash cam because that's going to generally get all of
Speaker 1: the street traffic lights and stuff that are going on,
Speaker 1: you know, immediately before an accident. If somebody rear ends you,
Speaker 1: that rarely is in dispute. I mean, the fact that
Speaker 1: the front of their car hit the back of yours
Speaker 1: is kind of a no brainer. Unless you were going
Speaker 1: backwards down the road doing fifty miles an hour. Chances
Speaker 1: are pretty good that that person was liable for running
Speaker 1: into you, and indeed there's a presumption of liability. But
Speaker 1: I would you know, at the expense of recommending a
Speaker 1: particular brand. That's what I look at is just what
Speaker 1: model best fits my needs for my vehicle. Back in
Speaker 1: the day, I used to drive a pickup and I,
Speaker 1: you know, I felt like the rear facing camera really
Speaker 1: didn't make any sense because the bed of the pickup
Speaker 1: the tailgate when it was closed, which was high enough
Speaker 1: that it didn't really allow the camera to look down
Speaker 1: on the car behind you. So it was kind of
Speaker 1: a waste to put in a rear facing camera. So
Speaker 1: it really depends on your vehicle and you know what
Speaker 1: works best for you.
Speaker 4: If you go on YouTube, there are a load of
Speaker 4: unbiased reviews of veshcams giving what the pros and cons
Speaker 4: of each mindel age what the cost is, which is
Speaker 4: how I bought mine.
Speaker 6: Yeah, but you go on YouTube, you can find a
Speaker 6: myriad of.
Speaker 4: People that will give you a good idea of what
Speaker 4: to buy depending on what your needs are.
Speaker 1: Yeah, that's great, you guys. So, Susan, if you exhaust
Speaker 1: that and you don't find an answer to your question
Speaker 1: and you want to give me a call later, I'd
Speaker 1: be happy to help you.
Speaker 7: So can you please address the possible downside of a
Speaker 7: driver facing camera because it could catch you holding a
Speaker 7: coffee or a phone or shaving, and so my concern
Speaker 7: would be providing some sort of evidence to the other side.
Speaker 7: That's going to be used against me in a claim
Speaker 7: of contributory negligence because I'm operating my shaver when I'm
Speaker 7: driving down the road.
Speaker 1: Yeah, don't shave on the road. You know, solid advice
Speaker 1: from a from an historian Stoyer. Don't put your don't
Speaker 1: put your makeup on driving down the road. You know
Speaker 1: that kind of stuff. Do you eat my bowl of soup.
Speaker 1: You can eat your soup. Dragon, Come on, man, thank you,
Speaker 1: good lord. You know, listen, that's just a legit thing.
Speaker 1: I mean, what's good for the goose is good for
Speaker 1: the gander. If you have your vehicle all wired up
Speaker 1: with surround sound and cameras looking in every direction. I mean,
Speaker 1: you know, there's a lot of Uber drivers that have
Speaker 1: interior cameras and stuff because they want to they want
Speaker 1: to make sure to capture if something, you know, they
Speaker 1: get assaulted or anything like that goes on, or somebody
Speaker 1: barfs in the back seat over there. They want to
Speaker 1: justify the fee.
Speaker 21: You know what.
Speaker 4: Also, they do it because of any any claims of
Speaker 4: female passengers being abused or sexually assaulted.
Speaker 1: They have, like Dragon in the back seat. That's always
Speaker 1: a risk.
Speaker 7: You know, here's the blackballed from every right share app
Speaker 7: out there.
Speaker 1: He has to log in and they're like, not today, sir.
Speaker 4: Hey John, This leads us into what you were talking about,
Speaker 4: the new laws that are coming into effect.
Speaker 6: What what what ones you think are important?
Speaker 1: Yeah, let's get to that. John's got to comment or
Speaker 1: a question about traffic tickets. Let's handle that real quick,
Speaker 1: and then let's go down the list of the new laws.
Speaker 1: So John, what's going on?
Speaker 13: But thanks John, this is one of them.
Speaker 18: And this is right.
Speaker 13: It's crossing over this WL lines into uh the UH
Speaker 13: express range yep, and they're going to start enforcing this. Well,
Speaker 13: I got one early and it didn't come through as
Speaker 13: a moving violation.
Speaker 8: It came through as a civil fine.
Speaker 1: Yep.
Speaker 13: And this is a violation. I should have the right
Speaker 13: to defend myself to my user.
Speaker 8: How is this a legal ticket?
Speaker 1: I totally agree with you, John, you're like my brother
Speaker 1: calling I think or something. Here's the deal that that
Speaker 1: that is a civil violation. It is specifically set up
Speaker 1: that way so so that you don't have the right
Speaker 1: to go to court and challenge it, because there's almost
Speaker 1: no way that they could really defend without dragging in
Speaker 1: tons of camera equipment and the films and everything else,
Speaker 1: and it's just a racket, in my opinion. I have
Speaker 1: actually received one of those same little love letters in
Speaker 1: the mail myself, and though I know I had barely
Speaker 1: cut the corner of entering one of those lanes and stuff,
Speaker 1: but the dang pictures were so clear and it was
Speaker 1: forward backward, sideways. It was like there was a dang
Speaker 1: helicopter following me down the road and taking this photograph
Speaker 1: that I paid it, But I mean, it's scary. And
Speaker 1: I drive that express lane every single day, and you
Speaker 1: really have to watch because even when you think it's
Speaker 1: you're in a spot that you can move over, you
Speaker 1: got to be careful. And so when you get behind
Speaker 1: somebody like Dmitri that's doing twenty miles under the speed
Speaker 1: limit or something in the left lane, that's the rinker
Speaker 1: always on with the blinkers hazards on at the same time.
Speaker 13: And in my situation, I was like you, I was
Speaker 13: a little late getting in, but I ran the whole lane.
Speaker 13: I ran the whole express.
Speaker 15: Lane and I got and I got charged for it,
Speaker 15: So they should be able to see.
Speaker 13: That I didn't do anything ill, like literally illegal like
Speaker 13: cutting lane, shifting in and out. I was, I got in,
Speaker 13: I ran the whole track, and I should be able
Speaker 13: to defend myself in a situation like that.
Speaker 20: So how is these tickets legal?
Speaker 11: No?
Speaker 1: I agree with you because they said they're legal, and
Speaker 1: they that that agency basically enacted a rule that says
Speaker 1: that they can do that. I will tell you that
Speaker 1: on the ticket, they do offer you the ability to
Speaker 1: go in and challenge it, but it's a totally administrative
Speaker 1: little hearing, and I don't know anybody that's actually done it,
Speaker 1: but there's nothing about it there that that resembles a
Speaker 1: court of law. And if that were a defense man,
Speaker 1: I've got a five page express toll ticket every single
Speaker 1: month I would get I would go in there every
Speaker 1: time that something like that happened. But I, you know,
Speaker 1: like you, I just wrote the dang check.
Speaker 7: And what if you're just trying to avoid some debris
Speaker 7: in the road and you swing out a little bit.
Speaker 7: You should be able to explain yourself to somebody.
Speaker 1: I agree, and hopefully that hearing affords you that opportunity.
Speaker 1: But you better hope that that debris on the camera
Speaker 1: or you're you know, the problem is you don't get
Speaker 1: the ticket for you know, four or five weeks down
Speaker 1: the road. It's not like you get it two days
Speaker 1: later and you go, oh, yeah, there was a tire
Speaker 1: in the room, and then my.
Speaker 7: Dash cam video has already been overwritten.
Speaker 1: Right right, So that's definitely an issue. So John, I
Speaker 1: wish I had a better answer for you, Bud, but
Speaker 1: it's it's a money grab, is all it is. They're
Speaker 1: trying to recoup the money that it costs to build
Speaker 1: those extra lanes, and I think it's just we're going
Speaker 1: to get more of the same going forward until we've
Speaker 1: got those express lanes all over the Metro area and
Speaker 1: up the Mountain Quarter and everywhere else. So good luck
Speaker 1: to you, partner. We're going to be talking now about
Speaker 1: some of the new laws and that went into effect yesterday,
Speaker 1: and I have to say that some of them are
Speaker 1: just utterly ridiculous. And I don't want to get into
Speaker 1: the politics of the situation, but things like the cell
Speaker 1: phone issue. I mean, look, I'm a guy that handles
Speaker 1: cases where people do dumb stuff and cause accidents, and
Speaker 1: I am not in any way suggesting that you should
Speaker 1: use your telephone on, you know, while driving, or you
Speaker 1: should be texting or any of that stuff, and I
Speaker 1: hear it all the time. But to prohibit somebody from
Speaker 1: even touching their phone or picking up the phone, it's
Speaker 1: just ridiculous. And you know, just ride share apps, You've
Speaker 1: got things like ways and you know, maps and stuff
Speaker 1: that can absolutely help you avoid dangerous things on the
Speaker 1: roadway and stuff that are getting in your way. I
Speaker 1: just think that's crazy and it's an overstep by the authorities.
Speaker 1: I also am concerned about the primary offence aspect and
Speaker 1: whether that allows the cops to pull you over for
Speaker 1: that and no other reason, because I think that opens
Speaker 1: the door to some search and seizure issues that are
Speaker 1: going to be problematic for a number of people, going, Hey.
Speaker 6: John, don't you think it's so easy to get a
Speaker 6: phone holder.
Speaker 18: Rather?
Speaker 4: You know, just there's so many models we can just
Speaker 4: throw on your dash or your Winchiel and look at
Speaker 4: it without using your hands.
Speaker 6: I have to disagree with you on this. I think
Speaker 6: it's it's a reasonable.
Speaker 4: Law that you really should not be looking at your
Speaker 4: phone or having your phone while you're driving.
Speaker 1: Yeah, but what's the difference in looking down at the
Speaker 1: phone in your hand and looking at the phone in
Speaker 1: a holder two inches away in your cup holder.
Speaker 16: Yeah.
Speaker 6: No, I think it's dangerous to be looking at your
Speaker 6: cup holder.
Speaker 1: It should be on. I mean, so then what's the answer.
Speaker 1: Do you want to just ban phones and cars all together?
Speaker 21: No?
Speaker 6: I think this is a reasonable law, that's all.
Speaker 5: I don't like the law because sometimes I need to
Speaker 5: pick up the phone just to glance at it, to
Speaker 5: look at the GPS. And John, you made a valid point.
Speaker 5: It's another way for the government to take away our
Speaker 5: rights because it's giving to police another probable ca odds
Speaker 5: to pull you over. I mean, they can pull you
Speaker 5: over and they just say you're handling your phone, and
Speaker 5: then the search would give them probable cause and look
Speaker 5: at other things. It just gives the police war. Yeah rights,
Speaker 5: then our rights of citizens being taken away by all
Speaker 5: of them.
Speaker 6: I don't think it gives them the right to search
Speaker 6: your car.
Speaker 1: Sure does, doc Absolutely, it's a if it's a valid stop,
Speaker 1: it's a valid It gives them a product into that.
Speaker 1: So no, hey, we're going to talk about this when
Speaker 1: we get right back. We've got to take a quick
Speaker 1: break there, Dot.
Speaker 8: So.
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Speaker 11: dot com. You don't pay a cent until you're content.
Speaker 11: Time for an insurance check up free, no obligation. In comparison,
Speaker 11: call Compass Insurance paying too much your coverage at dozens
Speaker 11: of insurance companies find out now three O three seven
Speaker 11: seven one help. You'll think you're his only customer when
Speaker 11: you choose Frank durand the real estate Man dot com
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Speaker 11: nine two zero sixteen twenty two.
Speaker 1: Welcome back to the only show of its kind where
Speaker 1: we have recovered over three hundred million dollars in cash,
Speaker 1: merchandise exchanges and refunds directly because of this show. I'm
Speaker 1: talking about the one and only Tom Martino show the
Speaker 1: Troubleshooter Network. My name is John Fuller. I'm a personal
Speaker 1: injury attorney here in Denver. Have been called in for
Speaker 1: special duty for today and tomorrow. I've got my noble
Speaker 1: staff of deputies here, Dimitri, Doc and Bow and we
Speaker 1: are working through all of the important issues.
Speaker 4: Well, I think Tom thought is going to be a
Speaker 4: car wreck, so that's why he brought you into this show.
Speaker 1: Yeah, it could have happened, but much to his chagrin
Speaker 1: did in today. So hey, we're we're looking at open
Speaker 1: lines right now. We are here to help you with
Speaker 1: your problems. Give us a call about anything. It could
Speaker 1: be personal, injury related, it could be any problem whatsoever
Speaker 1: that you need help on. We've covered a lot of
Speaker 1: ground this morning. We had a guy that whose wife
Speaker 1: was scammed out of several thousand dollars due to a
Speaker 1: phone scam where they claim to be you know, fraud
Speaker 1: department in his bank and you know, claim that the
Speaker 1: bank was getting shut down and all this craziness. Hey,
Speaker 1: the point of the matter is that we all got
Speaker 1: to work together to protect each other. And when you
Speaker 1: hear these scams, you need to listen and take it
Speaker 1: to heart because it could easily happen to you or
Speaker 1: your loved one, or your mom, or your wife, or
Speaker 1: your kid or anything else. And so the more we
Speaker 1: know about these issues, the better we can help, you know,
Speaker 1: prevent it from happening. And just as soon as we
Speaker 1: get on top of one, these guys are pretty smart
Speaker 1: and diligent, they'll come up with a new scam and
Speaker 1: we'll be dealing with them tomorrow.
Speaker 4: I just want to interject that anytime you get a
Speaker 4: phone call from from an organization or a government agency
Speaker 4: or a business, it's a scam.
Speaker 1: They do not call you.
Speaker 4: They will send you in either an email or in
Speaker 4: the case of the government, they will send you a
Speaker 4: snail mail on official stationery. So the government never calls
Speaker 4: individuals and companies never do either. So if you get
Speaker 4: a call, it's a scam.
Speaker 1: Yeah, I think that's great advice, you know, and it
Speaker 1: goes beyond just financial stuff. I mean, you've got to
Speaker 1: protect your own personal health information at the same time.
Speaker 1: I mean I was just telling the story off the air.
Speaker 1: My wife's company has a pretty robust health insurance package
Speaker 1: and it includes somebody to call you and like a
Speaker 1: health coach or something along those lines. And so I
Speaker 1: periodically get calls from people and it goes like, hey, John,
Speaker 1: we're so and so with whatever company, and we're here
Speaker 1: to talk about your quarterly you know, health coaching or whatever,
Speaker 1: and we just need you to verify your identity by
Speaker 1: giving us your date of birth and something else I
Speaker 1: don't know what it is. And that's where the call
Speaker 1: is right there. I politely decline and say, look, you're
Speaker 1: not going to call me and ask me to give
Speaker 1: you personal health information over the phone. That's just crazy.
Speaker 1: And so the same rule applies. I mean, and they
Speaker 1: sound convincing, and I'm sure that these people are the
Speaker 1: real people, and I've talked to them, like how many
Speaker 1: people refuse, and they're like, you know, once in a
Speaker 1: blue moon, you know. So that tells me that most people,
Speaker 1: when it sounds legit, they just turn over the information
Speaker 1: and you know, and maybe a lot of times it's okay,
Speaker 1: but sometimes, like the caller earlier, he's out ten grand
Speaker 1: or twelve grand, and his wife was, you know, scared
Speaker 1: to death that she was doing the right thing when
Speaker 1: this was going on. And so I just hate to
Speaker 1: see that happen. That's a lot of money and I
Speaker 1: don't want to see anybody become victimized. So so be
Speaker 1: careful out there and don't give any information out over
Speaker 1: the phone. So I promise you we're going to get
Speaker 1: to the next subject, which is Doc's favorite subject, which
Speaker 1: is medical mushrooms and in Denver. So but in the meantime,
Speaker 1: we've got a couple of callers here. David, you've got
Speaker 1: a comment.
Speaker 21: Yeah, actually, it's kudos to you to your firm. About
Speaker 21: two or three years ago, you represented my son, and
Speaker 21: not only were you fantastic, there was a little bit
Speaker 21: of a miscommunication on percentages, and you your people just
Speaker 21: said we were wrong and gave us all this money.
Speaker 21: And you didn't have to do that because we read
Speaker 21: it wrong. But you guys were treated my son like
Speaker 21: it was your boy, and I wanted you sit and
Speaker 21: I wanted you to.
Speaker 1: Know that, well, hey, I appreciate that, David. I you know,
Speaker 1: it is personal to me. I'm not like a firm
Speaker 1: that you hear on the TV or something that's got
Speaker 1: twelve or fifteen hundred cases out there. You know, I'm
Speaker 1: the only attorney in my firm. Every single case is
Speaker 1: my case. My name is on every single fee agreement
Speaker 1: and on every single check and every single you know,
Speaker 1: settlement or trial or whatever we do. So it is
Speaker 1: personal to me. I really appreciate your call. I treat
Speaker 1: every case that way. And so if you find yourself
Speaker 1: out there, you know, maybe David, you can share a
Speaker 1: little bit more information. I mean, had you had you
Speaker 1: tried to talk to the insurance company yourselves before he
Speaker 1: made the decision to give us a call, or what
Speaker 1: really turned you around and made you pick up the phone.
Speaker 21: Well, from experience my own self, I understand how the
Speaker 21: how it works, but no, we submitted to claim the
Speaker 21: other person had insurance.
Speaker 18: But of course we didn't agree with it. So I
Speaker 18: knew about you.
Speaker 21: From Tom Martino and I known Tom for twenty years.
Speaker 21: So I just gave you a call and we're in
Speaker 21: the Springs.
Speaker 15: My son came up to Denver to see you.
Speaker 18: And you were.
Speaker 21: Man, I'm telling you you were.
Speaker 9: You followed up.
Speaker 18: You followed up after we.
Speaker 21: Got the clean paid. I mean, you don't get that
Speaker 21: from a lot of people. So that's that's the whole story.
Speaker 21: His name was Jonathan. He was rear entered in Colorado
Speaker 21: Springs by a drunk lady. Yep, and you handled it,
Speaker 21: you know, if you ever have, you know, I'm gonna
Speaker 21: make a little like Joe. I'm gonna go get in
Speaker 21: an accident just so you can represent me because I.
Speaker 1: Just don't don't do that.
Speaker 6: David.
Speaker 1: I appreciate everything up to that point. You got to
Speaker 1: stop before you go and get into an accident. I
Speaker 1: remember your son's case. I know which one you're talking about. David.
Speaker 1: I appreciate the call very much. If you know, thanks
Speaker 1: for calling, but Steve, You've got a question about dash cans.
Speaker 1: What's up, Steve?
Speaker 17: What I was curious is, if you have one and
Speaker 17: it's not complimentary to your situation, can you be compelled
Speaker 17: to provide that coverage by the police or another lawyer
Speaker 17: or whatever.
Speaker 1: That's a great question, And so here's the answer. You know,
Speaker 1: I think Dmitri brought it up a few minutes ago.
Speaker 1: What if you were putting on your makeup or something
Speaker 1: at the time of the accident. You know, there are
Speaker 1: times when we legitimately bear some responsibility for accidents, and
Speaker 1: you know, and and so as a lawyer, I'm probably
Speaker 1: not going to submit a video of you know, of
Speaker 1: my client unless it's complimentary to my client's case. But
Speaker 1: if we ever wound up in litigation and we were
Speaker 1: in discovery and we had a duty to to provide
Speaker 1: that information to the other side, we would of course
Speaker 1: have to to give that to the other side. So
Speaker 1: it's kind of a fine line between whether we're in
Speaker 1: litigation or we're not in litigation. But but you know,
Speaker 1: we would never say to a client destroy that video,
Speaker 1: we don't want to know it exists, or anything like that.
Speaker 1: It's just one of those things. That we have to
Speaker 1: we have to work through, so.
Speaker 15: You wouldn't recommend to go out for another drive, so
Speaker 15: what over.
Speaker 1: Unfortunately, they don't really work like that. Most of them
Speaker 1: accumulate like thirty days worth of data before they start
Speaker 1: writing over stuff, So you'd have to drive for quite
Speaker 1: a while to actually, you know, to record over it.
Speaker 1: But I mean, you know, it's it's kind of common
Speaker 1: sense a little bit, you know. It's it's it's a
Speaker 1: quest for the truth, and that's really what we're looking for.
Speaker 1: We're looking to make somebody be responsible for what they did.
Speaker 1: And if if it presents that opportunity, great, If if
Speaker 1: we bear some responsibility, we're going to try to advocate
Speaker 1: around it as much as we can, but there is
Speaker 1: a line that we can't cross. So thanks so much
Speaker 1: for the call and the comment. I appreciate it. We
Speaker 1: got to run to a break right now, but thanks.
Speaker 11: Go with a sure thing Denver's Best roofer Excel roofing
Speaker 11: dot com. You don't pay a cent until you're content.
Speaker 11: Time for an insurance checkup free, no obligation. In comparison,
Speaker 11: call Compass insurance paying too much your coverage at dozens
Speaker 11: of insurance companies find out now three all three seven
Speaker 11: seven one help. You'll think you're his only customer when
Speaker 11: you choose Frank durand the real estate man dot Com
Speaker 11: to list your home with Remax Alliance three all three
Speaker 11: nine two zero sixteen twenty two.
Speaker 1: Welcome back to the Tom Martinez Show. This is John
Speaker 1: Fuller sitting here with Dimitri, Doc and Bo, my loyal
Speaker 1: deputies that are helping me out. I'll be here today
Speaker 1: and tomorrow. We're getting through a number of callers today.
Speaker 1: We've got open lines right now, so if you have
Speaker 1: an issue that we can help with, give us a call.
Speaker 1: We'd appreciate it. We look forward to the opportunity to
Speaker 1: help you. Doc, I want to talk to you specifically
Speaker 1: about the use of psychedelic mushrooms to treat PTSD and
Speaker 1: depression that's now been legalized in Call Dorado. Have you
Speaker 1: heard about this.
Speaker 4: I've heard about it, honestly, don't have any expertise in
Speaker 4: the area.
Speaker 1: Yeah, well I haven't used it. Normalized psychiatrist, Well, what
Speaker 1: do you think about the use of like these non
Speaker 1: traditional things to treat real, live, traditional medical conditions. I
Speaker 1: think if the fact base and they work, there's no
Speaker 1: reason why we shouldn't be able to use them. How
Speaker 1: do you really track whether they work or not? I mean,
Speaker 1: what's the mechanism to prove that a particular strain of
Speaker 1: mushroom is going to be effective versus another one? And
Speaker 1: do sing and all that stuff. I mean, how do
Speaker 1: you really know what you're getting into?
Speaker 18: Well?
Speaker 4: I think I think with mushrooms, it's the active ingredient
Speaker 4: of the lysogic acid, So it's like anything else, it's
Speaker 4: it's the content of lysergic acid in the mushroom that
Speaker 4: really is, uh, is what you're prescribing. So I think
Speaker 4: that's like any other medication, you have to have to
Speaker 4: be dose effective in order for you to establish you know.
Speaker 5: Cure rate.
Speaker 1: But don't you think that's really the problem is that
Speaker 1: it's not being prescribed per se. It's really being kind
Speaker 1: of you know, genned up in the I don't want
Speaker 1: to say the back rooms or something. But you've got
Speaker 1: non licensed personnel that are making recommendations to people with
Speaker 1: real live medical conditions as a supposed you know, cure
Speaker 1: treatment something. I mean, don't you see the problems there?
Speaker 21: No?
Speaker 8: I do.
Speaker 4: I think that is should it should be regulated like
Speaker 4: other significantly impactful drugs. I mean, you can't just go
Speaker 4: to a uh, you know, walk into a clinic and
Speaker 4: get some morphine or dilauded or whatever.
Speaker 6: It's regulated.
Speaker 4: I think that the mushrooms out there regulated again based
Speaker 4: upon dosage and the you know, the ability of who
Speaker 4: it is that's following you.
Speaker 1: Do you think that same recommendation should apply to medical marijuana.
Speaker 6: Well, we've made it recreational, so it's hard to say,
Speaker 6: but I think but.
Speaker 1: All the logic that was behind originally legalizing it was
Speaker 1: from a medicinal standpoint. Well that was step one, if
Speaker 1: you will, was, oh, think of all the people that
Speaker 1: were going to help with medicinal needs, and you know,
Speaker 1: these four pitiful people can't get it any other way.
Speaker 1: That was the impetus to bring the whole thing about.
Speaker 4: I felt strongly that it should be regulated and it
Speaker 4: should only be used for medical purposes.
Speaker 5: I thought they legalized marijuana because the police had better
Speaker 5: things to do than the rest. People with in quarter
Speaker 5: owns of marijuana. So it's like alcohol. I figured they
Speaker 5: might as well tax the heck out of it and
Speaker 5: make the government make money on it.
Speaker 1: Yeah, bo, that's how they sold it to us.
Speaker 7: But now I smelled dope almost every time I stopped
Speaker 7: for a red light and the window was open, So
Speaker 7: that was kind of like the camel's nose under the tent.
Speaker 7: It was supposed to be medicinal, which was kind of
Speaker 7: a shady, questionable claim. And now you can just walk
Speaker 7: in and buy and look at how many high drivers
Speaker 7: we have out there. I mean, John, you must see
Speaker 7: this in some of the cases you work. And isn't
Speaker 7: it very difficult to prove that the driver at fault
Speaker 7: was stoned or at least high. It's not as easy
Speaker 7: as with.
Speaker 1: Alcohol, right, Well, no, it's not as easy. I mean,
Speaker 1: you know, in alcohol cases most of the time, all
Speaker 1: of the time, the level of intoxication is proved after
Speaker 1: the accident, right, I mean, by definition, I don't get
Speaker 1: involved unless there's an accident. So somebody has gotten into
Speaker 1: a crash and the cops have decided that this person
Speaker 1: is likely under the influence, and then they can actually
Speaker 1: force the blood draws that enable us to go back
Speaker 1: and extrapolate and determine the level of intoxication, you know,
Speaker 1: based upon the chemical test. So it is a little
Speaker 1: bit different. We'll talk about the differences when we get
Speaker 1: back from the break here in just a second.
Speaker 11: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 11: dot com. You don't pay a cent until you're contenta
Speaker 11: time for an insurance check up free no obligation comparison
Speaker 11: call Compass Insurance paying too much your coverage at dozens
Speaker 11: of insurance companies find out now three oh three seven
Speaker 11: seven to one help. You'll think you're his only customer
Speaker 11: when you choose Frank durand the real estate Man dot
Speaker 11: com to list your home with Remax Alliance three oh
Speaker 11: three nine two zero sixteen twenty two.
Speaker 9: D News need so you don't have.
Speaker 2: To run ins as we can show. Shooter's gonna help.
Speaker 3: Come sixth is the Troubleshooter Show. No Tom Martinez.
Speaker 1: Hey, good afternoon, John Fuller here in place of Tom Martine,
Speaker 1: filling in for today and tomorrow. I'm here with Dimitri
Speaker 1: and Doc and Bow, my loyal deputies. We're here to
Speaker 1: solve your problems and help out any way we can.
Speaker 1: I am a personal injury attorney. I deal with car
Speaker 1: accidents primarily, and I've been doing it here in Denver
Speaker 1: for the last twenty two or twenty three years, and
Speaker 1: so anything that you have that might be related to that.
Speaker 1: If you have any questions about insurance coverage, about who's
Speaker 1: supposed to pay water, just kind of the way these
Speaker 1: deals go down, feel free to give me a call.
Speaker 1: I'm more than happy to discuss those issues and anything
Speaker 1: else that comes up. So before we went into the break,
Speaker 1: we were talking about this new law that has legal
Speaker 1: lives to some extent medical mushrooms, and we were tiptoeing
Speaker 1: down the road of you know, people driving on these
Speaker 1: and whether or not it's a purely medicinal issue, and
Speaker 1: then it kind of drifted over into marijuana, and the
Speaker 1: issue came up of you know, impairment and driving and
Speaker 1: how do you ever determine whether somebody is impaired for
Speaker 1: something that that people build up a tolerance for and
Speaker 1: and often, you know, suggests that that you know, a
Speaker 1: certain quantity of stuff has no effect on them whatsoever
Speaker 1: other than to if to provide pain relief for whatever,
Speaker 1: you know, other issue they're trying to remediate. And and
Speaker 1: so Doc had a suggestion, and I don't think.
Speaker 4: It was on the air, but what was your thought, Doc, Well,
Speaker 4: my thought was that everybody has a cell phone, so
Speaker 4: you have an app on your cell phone that just
Speaker 4: you have to give it to the person and it
Speaker 4: changes color or some something where you're testing your reaction
Speaker 4: time and if you if your reaction time is normal.
Speaker 6: To me, that's what I care about. Somebody's on marijuana.
Speaker 4: I want to know that they can where my break
Speaker 4: lights go on, whether it's a red light or stop sign,
Speaker 4: they're going to react with the certain parameters that are safe.
Speaker 4: And if they fail the reaction time tests, that you
Speaker 4: can pull them aside and do further testing. But if
Speaker 4: somebody can react normally, then to me, I don't feel
Speaker 4: there are danger on the road.
Speaker 6: That was my suggestion.
Speaker 1: Well, I mean that's I think it brings up an
Speaker 1: interesting point. I mean, the issue is is impairment, but
Speaker 1: we've long gotten over the idea that that impairment is
Speaker 1: the test. And so in the in the example of
Speaker 1: alcohol that you brought up, you know, we have decided
Speaker 1: as a society that if you have a blood alcohol
Speaker 1: level that exceeds a certain threshold, you are by definition
Speaker 1: under the influence and incapable of operating a vehicle as
Speaker 1: a sober person would. And yet I can tell you
Speaker 1: in both the days that I used to handle, you know,
Speaker 1: criminal cases, and then even some of the accident cases
Speaker 1: that I've seen on you know, in my practice today,
Speaker 1: there's there's countless examples of people that are just hammered
Speaker 1: beyond belief. But that fool everybody, and they're completely able
Speaker 1: to operate their vehicle and walk and talk and to
Speaker 1: gum at the same time, and they could probably handle
Speaker 1: your little reaction test with you know, with ease. And
Speaker 1: so the issue becomes, these people are clearly hammered, I
Speaker 1: mean hammered, But if they could pass a reaction time test,
Speaker 1: would you just give them a pass and send them
Speaker 1: on their way?
Speaker 18: No?
Speaker 4: Because with alcohol, as you say, we've decided as a
Speaker 4: society that there's a certain level of blood alcohol that is.
Speaker 6: Determines whether you sober or not. We haven't been able
Speaker 6: to do that with marijuana.
Speaker 4: So all I'm saying is this is a screening test
Speaker 4: told until we have a an easily.
Speaker 6: What's a private and.
Speaker 1: I don't know, I mean, I think it kind of
Speaker 1: misses the point. I mean, Dmitri, did you have a comment?
Speaker 7: Oh yeah, I mean, this wouldn't be the first time
Speaker 7: that Doc and I had a friendly disagreement here, But man,
Speaker 7: I don't think there's any level of marijuana that makes
Speaker 7: you safe enough to be on the road with me
Speaker 7: or any of the other potentially put your potential victims
Speaker 7: out there.
Speaker 1: And now you brought up John.
Speaker 7: The reason this came up is the state has now
Speaker 7: legalized mushrooms for supposedly for medicinal purposes only. But that's
Speaker 7: how marijuana got started too. And so that giant sucking
Speaker 7: sound you hear out there, that's the state of Colorado
Speaker 7: doing its best to get the rest of the drug
Speaker 7: addicts in the world to move over here.
Speaker 1: And look how well it worked out with a dope fiends. Yeah, Now,
Speaker 1: I mean I think that's obviously a valid point. I mean,
Speaker 1: the problem, Doc, is that when you have this little
Speaker 1: app on your phone and stuff, I mean, that really
Speaker 1: only goes so far when it's your loved one that
Speaker 1: gets killed in an accident five minutes later. I mean,
Speaker 1: it truly does. And so the problem is that there
Speaker 1: is just no threshold that we really can look at
Speaker 1: that that you know is safe. I mean, there is
Speaker 1: no there. You know, the threshold for alcohol is really
Speaker 1: so low that you can barely have a glass or
Speaker 1: two of wine in a short period and you're done
Speaker 1: or a couple of beers, or are shot or whatever,
Speaker 1: and you're flirting with that level. And so you know,
Speaker 1: the problem with marijuana and with mushrooms I assume I
Speaker 1: assume they're the same way, but that there's not a
Speaker 1: therapeutic level that we can say that over this line
Speaker 1: you are officially impaired. And so you know, the challenge
Speaker 1: that we'll continue to have with this in marijuana is
Speaker 1: that you know, it's different for different people. I don't
Speaker 1: know what a reaction test does, but it's a it's
Speaker 1: a mess. Listeners, I'd really like to get some input
Speaker 1: on this and get your opinion out there. So give
Speaker 1: us a call. If you know somebody that uses mushrooms
Speaker 1: for a therapeutic reason and can shed some light on this.
Speaker 1: Would love to hear from you. If you yourself are
Speaker 1: are in that situation, absolutely give us a call. And
Speaker 1: then on the other side, you know, if you have
Speaker 1: anything to add as far as the you know, impairment
Speaker 1: issue and how how in the world we quantify that
Speaker 1: and move forward, love for you to join the and
Speaker 1: join the discussion. One other thing came up this weekend.
Speaker 1: I've got a really cool staff and they have a
Speaker 1: really unique background and stuff. But we went out for
Speaker 1: a firm kind of holiday lunch last week and then
Speaker 1: I was told by my staff that, you know, everybody's
Speaker 1: got these different New Year's Day routines and things that
Speaker 1: they have to do. And so I grew up eating
Speaker 1: black eyed peas. That was just something you had to
Speaker 1: do on New Year's Day or you had bad luck
Speaker 1: forever and you were banished, and you know, every the
Speaker 1: world was going to come to an end. And so
Speaker 1: even to this day, we don't dare let a New
Speaker 1: Year's Day go by without eating black eyed peas. But
Speaker 1: I was told by my staff that there's another one
Speaker 1: I've never heard of, and it's eating like twelve grapes.
Speaker 1: Have you guys heard of that?
Speaker 16: No?
Speaker 8: Never?
Speaker 4: I mean we had to eat black eyed peas also, Yeah,
Speaker 4: but I never heard of the grapes.
Speaker 1: What other New Year's Day traditions do you guys know
Speaker 1: about her?
Speaker 6: If that's the only one that I remember.
Speaker 7: The one I like actually originates in Japan and prior
Speaker 7: to New Year's Day, prior to midnight, they get their
Speaker 7: home as clean as it could possibly be. They take
Speaker 7: out all the trash, They even empty the vacuum cleaner.
Speaker 1: They do all of that stuff. I think that's a
Speaker 1: that's an admirable custom.
Speaker 5: I'm going to go home and empty my vacuum cleaner too.
Speaker 4: Want I want them to change New Year's Day to
Speaker 4: June twenty first, because January first, it's cold, it's dark,
Speaker 4: your taxes do June twenty first is the first day
Speaker 4: of summer. If paid your taxes, it's warm out. It's
Speaker 4: a beautiful time to celebrate, and here we're doing it
Speaker 4: in the w worse thick possible.
Speaker 1: Yeah. So supposedly this thing involves getting under the table
Speaker 1: and eating twelve grapes? Can you explain that? What's the
Speaker 1: logic to support that custom? I think the twelve have
Speaker 1: to do with the twelve months, and there's some reflection
Speaker 1: and contemplation of the goals and stuff for the year
Speaker 1: going forward. I don't know, I'm not why under the table?
Speaker 1: Why not for a caller to call and tell me
Speaker 1: what exactly the grape situation is and to help explain
Speaker 1: it so I can understand it. I've managed to go
Speaker 1: almost fifty eight years in this world without hearing about this,
Speaker 1: and uh, I'm truly interested to hear what that's all about.
Speaker 1: So if you if you can call and explain that
Speaker 1: for me, that would be awesome. Three or three seven one,
Speaker 1: three eight, two five five. That is the question of
Speaker 1: the hour.
Speaker 5: So, and what kind of grapes are they? Locinogenic grapes?
Speaker 1: I don't know. If they're in docks house, they're probably
Speaker 1: you know, bad or raisins, okay, because those are just
Speaker 1: grapes ish. That's a great question.
Speaker 6: I think the grapes that have taken ozempic.
Speaker 1: I don't know. Maybe you can have raisins with your
Speaker 1: soup on the way in as you're driving to work
Speaker 1: and stuff, you know, something along those lines. So we've
Speaker 1: got open lines. We're looking for your problems so that
Speaker 1: we can call and or we can help you out
Speaker 1: with your issues. So we are coming up on a break.
Speaker 1: We will see you back on the other side. Thank you.
Speaker 11: Go with a sure thing Denver's Best roofer Excel roofing
Speaker 11: dot com. You don't pay a cent until you're content.
Speaker 11: Time for an insurance check up free, no obligation. In comparison,
Speaker 11: call Compass insurance paying too much your coverage at dozens
Speaker 11: of insurance companies find out now three all three seven
Speaker 11: seven one help. You'll think you're his only customer when
Speaker 11: you choose Frank durand the real estate Man dot com
Speaker 11: to list your home with Remax Alliance three all three
Speaker 11: nine two zero sixteen twenty two.
Speaker 1: Hey John Fuller here getting back at one twenty one
Speaker 1: in the afternoon. We are on the Troubleshooter Network. We're
Speaker 1: here to solve your problems and help you with issues,
Speaker 1: take complaints. You can reach the studio it's seven one
Speaker 1: three eight two five five this area goo three oh
Speaker 1: three seven one three eight two fivey five. You can
Speaker 1: also reach us at help at troubleshooter dot com if
Speaker 1: you'd like to email us. We have been talking off
Speaker 1: the air about some of the new laws that are
Speaker 1: coming up in Denver, and in particular, we've talked about
Speaker 1: some of the concealed carry permit laws that apparently don't
Speaker 1: go into effect until what July first? Dimitri said, Yeah,
Speaker 1: it looks like July first this year. So the changes,
Speaker 1: as I believe them, now involve a much longer class
Speaker 1: or live fire component and stuff like that. What else
Speaker 1: did you see on the new law?
Speaker 7: You know it also now requires another class and another
Speaker 7: live fire component just for renewals.
Speaker 1: Yeah, and so I think the criticism is that, you know,
Speaker 1: while nobody wants you know, incompetent gun owners out there,
Speaker 1: the issue is that that by increasing the requirement and stuff,
Speaker 1: it's really only designed to make it harder for law
Speaker 1: abiding citizens to have, you know, the ability to protect themselves,
Speaker 1: and every step along the way and every procedural hurdle
Speaker 1: is just one step closer to them not having a
Speaker 1: gun at all as a as a law abiding citizen.
Speaker 7: Yeah, makes it administratively more difficult, a little more hassle.
Speaker 7: And you know, the more important part from my perspective
Speaker 7: is this doesn't seem to address any kind of an
Speaker 7: ongoing problem that we've had. It seems like the CCW
Speaker 7: holders are probably the most law abiding segment of our population,
Speaker 7: So why don't we address Why don't they address some
Speaker 7: of the other issues that are more pressing that have
Speaker 7: a serious negative impact on public safety, for example, the
Speaker 7: drugged driving that we just discussed.
Speaker 4: Yeah, and absolutely because it's because they're Democrats, They're they're liberals.
Speaker 7: Right, Yeah, we all know the answer, I mean, but yeah,
Speaker 7: it's Yeah. My point was that they're doing very little
Speaker 7: to address actual crime.
Speaker 1: And when you and when you couple that with a
Speaker 1: new law requiring guns to be locked up in vehicles
Speaker 1: and stuff, I mean, do you really think that anything
Speaker 1: about that law is designed to make law abiding citizens
Speaker 1: safer on the streets? Yeah, you know that one.
Speaker 7: I can see a little bit of logic even they
Speaker 7: even though they may not have raised it during the debate,
Speaker 7: which I think means that they're trying to make it
Speaker 7: more difficult for criminals to steal guns. But uh so, yeah,
Speaker 7: I'm not I'm not ready to condemn that particular law.
Speaker 7: I was just considering how little justification there is for
Speaker 7: the new CCW requirements.
Speaker 1: But that's harassment. But the reality is, I mean, listen,
Speaker 1: if you want to impose on somebody the obligation to
Speaker 1: take your gun out of a locked case and place
Speaker 1: it in arms reach to drive to where you want
Speaker 1: to go to, then place it back in a locked
Speaker 1: case and get out and have it out of you
Speaker 1: and interlocked vehicle and in a locked aids and then
Speaker 1: you run in the convenience store, you come back out
Speaker 1: and you take your gun out of the lock case
Speaker 1: and you place it back in. I mean, that is ridiculous,
Speaker 1: And the bottom line is you can't possibly expect the
Speaker 1: one people that are law abiding to follow this ridiculous
Speaker 1: law to keep people that are not law abiding from
Speaker 1: stealing your guns out of your car.
Speaker 7: Yeah, there should be really terrible repercussions for dealing in
Speaker 7: stolen guns or possessing stolen guns. Look at this, you
Speaker 7: know this apartment, this troubled Aurora apartment complex that had
Speaker 7: that kidnapping a few weeks ago. Remember this, there's between
Speaker 7: twelve and fifteen armed TDA members over there. Where did
Speaker 7: they get their guns? Who supplied them with their guns?
Speaker 7: You know, the new law should have dictated or provided
Speaker 7: for lifetime imprisonment without parole for providing gang members with firearms.
Speaker 1: Are you suggesting that those particular citizens or non citizens
Speaker 1: did not go through their lawful background checks? Or this
Speaker 1: two hour refresher course with a live fire component from
Speaker 1: amatry that is taking a little bit too far down,
Speaker 1: do you think?
Speaker 10: Well?
Speaker 7: No, I just kind of view it as a real
Speaker 7: life example of real problems that should be addressed and
Speaker 7: addressed aggressively and mercilessly, and yet they're just being ignored.
Speaker 1: That's really the point I mean in the face of
Speaker 1: bad things like that happening, the legislation wants to jump
Speaker 1: in and pass new laws. Are we passing laws that
Speaker 1: actually address the problem or are we dressing are passing
Speaker 1: laws that just further burden the law abiding citizens into
Speaker 1: making them the criminals instead of the guys who really.
Speaker 7: Are Yeah, that's exactly the problem. So not only are
Speaker 7: they burdening us law abiding citizens, they're actually doing something
Speaker 7: even worse, which is failing to address real problems where
Speaker 7: people get killed, maimed, kidnapped, exported, god knows what else.
Speaker 7: So that's the real crime in what the legislator with
Speaker 7: the legislators are failing to do.
Speaker 1: Boe and Doc, what do you guys think?
Speaker 5: Well, regarding this the new concealed weapon law, I disagree.
Speaker 5: I think in addition to the live fire in order
Speaker 5: to have a concealed weapon permission, I think you need
Speaker 5: to do some training with it, and not part of
Speaker 5: the training component needs to have safety. There are so
Speaker 5: many accidental killings with firearms, accidental discharges. People just don't
Speaker 5: I think if you have the privilege to carry a firearm,
Speaker 5: you need to know how to use it. You know
Speaker 5: how to safely store it. Not just buy it and
Speaker 5: put it in your glove box and hope someday maybe
Speaker 5: didn't know how to use it. But I think the
Speaker 5: training someone we know, yeah, like there's someone in there,
Speaker 5: somebody to go out for some training. I think that's
Speaker 5: I think that I don't really like government interference, but
Speaker 5: I think having mandatory training to own it and carry
Speaker 5: a firearm it should be is a good thing in
Speaker 5: my opinion.
Speaker 1: But you're singling out the one group that probably on average,
Speaker 1: is the most competent to carry and operate and possess
Speaker 1: and safely handle a firearm in the first place. We're
Speaker 1: not talking about imposing safety and live fire stuff on
Speaker 1: just the mom that wants to go buy their first gun.
Speaker 1: I mean, you're singling out this group that already has
Speaker 1: made the conscious determination that they want to arm themselves
Speaker 1: to protect themselves in the event that something bad was
Speaker 1: going down in their presence. I mean, I know that
Speaker 1: I've sat through these classes. I'm a conceal carry permit
Speaker 1: holder as well. The people in my classes were not
Speaker 1: new shooters. These were people that had skills, and you know,
Speaker 1: we had thorough discussions about the choice of what weapon
Speaker 1: you might use for a conceal carry and everything else.
Speaker 1: I mean, there is nothing to be gained by a
Speaker 1: live fire exercise with these people. They've already live fired
Speaker 1: hundreds and thousands of rounds before they ever got to
Speaker 1: that point. You're not taking somebody that's going to have
Speaker 1: an accident for lack of training, just by imposing this
Speaker 1: on the one group that probably is the best skilled
Speaker 1: out there.
Speaker 5: John, this one group you're talking about, anyone could go
Speaker 5: and buy a fire They don't need to take the class.
Speaker 5: They don't need it to get a concealed weapon permit.
Speaker 5: Anyone a mother could go buy and anyone could go
Speaker 5: and buy go into a gun shop and buy a gun.
Speaker 5: I think it's a three day waiting period.
Speaker 1: We're not asked.
Speaker 5: They don't have to do this. Training only imposes people
Speaker 5: that are actually going to carry it on their person
Speaker 5: with the potential.
Speaker 1: Of really using a gun.
Speaker 5: I think someone buying a gun for themselves to put
Speaker 5: into sock tours not the type of person that really
Speaker 5: needs to I mean, I think they all need training,
Speaker 5: but that type of person in the population is not
Speaker 5: required to do the training or apply for a background
Speaker 5: check to get a permit.
Speaker 7: Did we already discuss the new Colorado firearms excise tax
Speaker 7: that's going to effect in a few months.
Speaker 6: No, we do yeah like that.
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Speaker 11: home with Remax Alliance three three nine two zero sixteen
Speaker 11: twenty two.
Speaker 1: Good afternoon, John Puller. Here, we are back on the
Speaker 1: Tom Martino Troubleshooter Show. Going into the break, we had
Speaker 1: Kevin holding with a comment about the guns go ahead.
Speaker 20: Kevin, Hey, A couple of quick questions. First one is
Speaker 20: when does his new law go into effect when you
Speaker 20: have to have your weapons inside your vehicle tethered or
Speaker 20: locked down when you leave your vehicle.
Speaker 1: I think that went into effect yesterday.
Speaker 20: Oh busted, I just broke the law.
Speaker 1: Yeah, Arn, Kevin, you want to just pull over to
Speaker 1: the side of the road and let me know what
Speaker 1: what mile marker you're at. Well, we'll send the boys
Speaker 1: in blue along to uh, you know, don't forget to
Speaker 1: turn yourself in later, right right?
Speaker 8: All right?
Speaker 20: Yeap, guilty. Hey, So right now, I have four long
Speaker 20: guns and two handguns in my truck. So I was
Speaker 20: just in a town. Can't name the town because then
Speaker 20: you'll get me. I had to run into wall I
Speaker 20: had to run in the Walgreens to get a couple
Speaker 20: of things. So are they they telling me that I
Speaker 20: have to lock down two handguns and four long guns
Speaker 20: in order to go into that store?
Speaker 1: Yes, yeah, I think cool.
Speaker 24: And then the other thing pretty sure though, Those long
Speaker 24: guns only need soft sided cases, so you're okay.
Speaker 1: Yeah, as long as you have ID tags on them
Speaker 1: so we know who they are and stuff.
Speaker 20: You know, well, they're they're in soft cases. However, don't
Speaker 20: they have to be tethered as well.
Speaker 1: I don't know that it applies to long guns as well.
Speaker 1: I think it really only its handguns that the law was.
Speaker 1: Dmitri's gonna look that up real quick, but I think
Speaker 1: it really is more of the intended for the concealed carry.
Speaker 1: I mean, like a long gun is not a typically
Speaker 1: concealed carry type firearm. So I don't know that it
Speaker 1: would apply to that or not.
Speaker 5: But okay, so if it so.
Speaker 20: My thing is then is if it does apply to that,
Speaker 20: I'm a I'm a burglar. I break the window and
Speaker 20: I cut the straps with a pocket knife and off
Speaker 20: I go.
Speaker 15: Yeah.
Speaker 7: I mean, nobody said it's going to be a really
Speaker 7: effective law. But to answer your question, yes, it does
Speaker 7: also appear to apply to long guns.
Speaker 1: Oh does it? Yeah? So how on the head it's
Speaker 1: going to be lost your long gun in a hard case?
Speaker 1: Oh so it's got to be locked in a locked
Speaker 1: hard sighted or so off side a container that is
Speaker 1: placed out of plane view, and the container is in
Speaker 1: a locked vehicle, the locked trunk of the vehicle, or
Speaker 1: a locked recreational vehicle. I'm just reading from it.
Speaker 24: Does that container have to be tethered or bolted to
Speaker 24: the vehicle?
Speaker 1: I think it does. I mean when I went through
Speaker 1: my class and we were talking about this, they were
Speaker 1: they were showing these little hard metal cases with a
Speaker 1: cable that came out that they would wrap around the
Speaker 1: infrastructure of the seat or something and then tuck it
Speaker 1: under the seat.
Speaker 24: But those little fireproof cases, yeah, like Walmart and Walgreens,
Speaker 24: those aren't going to aren't going to cut it.
Speaker 5: And if you're putting trunk, you're not going to tie
Speaker 5: it down because of that.
Speaker 1: It's right either.
Speaker 7: There doesn't appear to be any requirement to tie down
Speaker 7: the container, so you can have your attacked containers stole.
Speaker 7: I doesn't say I've got to read through the rest
Speaker 7: of this law, but it doesn't say anything about tethering it.
Speaker 1: Kevin, you may be up for all five of your violations.
Speaker 1: I mean, get out of ball for Kevin.
Speaker 20: Yeah, I'm sorry, I'm guilty.
Speaker 1: Yeah. Well, yeah, well thanks for calling in, Kevin. You know,
Speaker 1: admitting the problem is the first step, and you know,
Speaker 1: I'm sure you're gonna I'm sure you're gonna do better
Speaker 1: from now on there. I'm positive.
Speaker 24: So if these cases don't need to be bolted or
Speaker 24: tethered to the vehicle, you just break into the vehicle,
Speaker 24: steal the case, go back to your height out, and
Speaker 24: then break open the case that you're early inconvenienced.
Speaker 1: M Absolutely, well, thanks, that's how you'll do it, right, Dragon, No, totally, Yeah,
Speaker 1: we don't steal like radios anymore. We steal hard sided
Speaker 1: gun cases and you know, go back home and crow
Speaker 1: bar them open.
Speaker 4: So what I don't understand because I don't I don't
Speaker 4: have a CCW. But if you have a concealed weapon
Speaker 4: permit and you put it in the glove box, how
Speaker 4: is that any different than having it in a hard
Speaker 4: case nobody knows it's there.
Speaker 1: Well, I think that.
Speaker 5: You know what I'm saying. The glovebox would be locked.
Speaker 5: It would be complying with the law.
Speaker 1: Right, I do not forget to lock that glovebox, then, right,
Speaker 1: it's the issue of whether it's locked or not. I mean,
Speaker 1: I think you already have Your vehicle is considered. You know,
Speaker 1: it has the same rights from search in seizure standpoint
Speaker 1: as your home does. Okay, And so there is no
Speaker 1: prohibition in my mind of having a gun in the
Speaker 1: glovebox when you're in the vehicle, and anytime that you're
Speaker 1: in the vehicle, you can possess a firearm permit or not.
Speaker 1: You don't need a permit to possess a gun in
Speaker 1: your car. The issue is whether or not you leave
Speaker 1: it in your car and it's unlocked, so that somebody
Speaker 1: could break in your car and steal it. But the
Speaker 1: argument is that what the law imposes on you it's
Speaker 1: so ridiculous that nobody is going to go through. If
Speaker 1: you do have a lock box, nobody's going to go
Speaker 1: through the effort of removing their gun from their lock
Speaker 1: box and placing it back in there every time you
Speaker 1: stop at the grocery store or Walmart or anywhere else.
Speaker 1: And so if you find yourself in a position where
Speaker 1: you need that gun right now, you can't tell some
Speaker 1: bad guy to wait a moment. But while he's attempting
Speaker 1: to carjack your car, excuse me, sir, I've got to
Speaker 1: open my locked lock box over here and get my
Speaker 1: gun out so I can I can shoot you. I
Speaker 1: mean that when you need a gun in a bad situation,
Speaker 1: you need it right that second, and not a minute later,
Speaker 1: or even thirty seconds later or anything else. So when
Speaker 1: you impose this goes back to the whole thing. When
Speaker 1: you impose these these regulations on people that compromise their
Speaker 1: ability to exercise their God given rights to defend themselves,
Speaker 1: you're effectively taking away that right. And that's really the
Speaker 1: objection to the whole thing.
Speaker 4: Right, No, I think putting it in a lock glove
Speaker 4: box when you're not in a car. Is all you
Speaker 4: any reasonable person needs to do.
Speaker 7: By the way, that that doesn't qualify. There's nothing in
Speaker 7: this law that allows you to store it in a
Speaker 7: locked glove box.
Speaker 1: The law is pretty clear. It's got to be a
Speaker 1: hard sided container that's placed out of plane view, and
Speaker 1: the container is in a locked vehicle, the locked trunk
Speaker 1: of a locked vehicle. That's it.
Speaker 6: It's crazy in.
Speaker 5: The trunk, Yeah, it does.
Speaker 1: I don't think it has to be in the trunk.
Speaker 7: In the trunk, no, that's one of the options. So
Speaker 7: you can actually leave it inside in the passenger compartment,
Speaker 7: provided it it's out of plane view. So maybe I
Speaker 7: guess that means under the seat, or a jacket draped
Speaker 7: over the container, or you know, under your.
Speaker 1: Briefcase already super Bowl, any of that kind of stuff. Yeah,
Speaker 1: that's dragons.
Speaker 5: Who's going to leave the gun on the seat in
Speaker 5: plane view?
Speaker 1: Even I wouldn't do that when they leave the vehicle.
Speaker 1: Probably not that many people.
Speaker 8: But.
Speaker 1: It's yeah, it's just guns are expensive. They are.
Speaker 8: They are.
Speaker 1: I actually had a gun stolen from a vehicle many many,
Speaker 1: many many years ago, and you know, and and it
Speaker 1: was it was you know, it was it was a
Speaker 1: parked vehicle, locked vehicle, and somebody broke into it. It
Speaker 1: was my wife's you know gun at the time. This
Speaker 1: is got thirty five years ago, but we reported it,
Speaker 1: and the one thing I remember is just this, you know,
Speaker 1: fifty questions from the cops about you know, it was
Speaker 1: almost as if we had we were trying to pull
Speaker 1: some scam and we had used it in some crime
Speaker 1: and then we're trying to report it stolen as some
Speaker 1: cover up for the crime that we had committed with
Speaker 1: the gun. What are these questions? How you come up
Speaker 1: with just very it's just a total jerk on the phone. Well,
Speaker 1: you know, exactly when did you get rid of You
Speaker 1: understand that if this thing turns up it was used
Speaker 1: in a crime, you're going to be you know it,
Speaker 1: you know, just all this fifty questions about you know,
Speaker 1: the timing of it, and how they didn't believe that
Speaker 1: it got stolen because it was just this The suggestion
Speaker 1: was that we had probably used it in a crime
Speaker 1: and then got rid of it and were reporting it
Speaker 1: stolen to cover up for that crime some way.
Speaker 7: So the questions were not inquisitive. Their accusatory in very
Speaker 7: very much.
Speaker 8: So.
Speaker 1: Yeah, and that's been a long long time ago, so
Speaker 1: I can only imagine how it is today. They probably
Speaker 1: just tell you, why are you bothering us? You know
Speaker 1: another gun on the street? Who cares call somebody else?
Speaker 1: You know.
Speaker 6: A car to get the gun?
Speaker 1: Did they? I don't know. I mean I mean that no.
Speaker 6: If knowing a gun was in the car, I.
Speaker 1: Didn't think so. It was concealed quite well in the car.
Speaker 1: But they got in and ransacked, took everything out of it. Okay,
Speaker 1: there was a computer and some other stuff, so they
Speaker 1: did well on that little, that little burglary that night.
Speaker 1: But at any rate, we are still here. Lines are
Speaker 1: O and looking for your phone calls. If we can
Speaker 1: help you solve problems, take complaints, work through any issues,
Speaker 1: just give us a call let us know. Three oh
Speaker 1: three seven one three eight two five y five is
Speaker 1: the phone number. We've got a few more minutes today
Speaker 1: to help you. My name is John Fuller. I am
Speaker 1: a personal injury attorney and that is what I do
Speaker 1: for my day job. So if you have any calls
Speaker 1: that are oriented towards the UH personal injury crashes insurance
Speaker 1: claims that kind of stuff. Give us a call and
Speaker 1: we'd be happy to help you work through that. So
Speaker 1: we'll be right back after this break.
Speaker 11: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 11: dot com. You don't pay a cent until you're content.
Speaker 11: Time for an insurance check up free, no obligation. In comparison,
Speaker 11: call Compass Insurance paying too much your coverage at dozens
Speaker 11: of insurance companies find out now three all three seven
Speaker 11: to seven to one.
Speaker 1: Help.
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Speaker 11: durand the real estate Man dot com to list your
Speaker 11: home with Remax Alliance three all three nine two zero
Speaker 11: sixteen twenty two.
Speaker 1: Good afternoon, John Fuller here on the Troubleshooter Network. Here
Speaker 1: we are working through the issues today. We've got a
Speaker 1: caller on the line, EVA with a question about search
Speaker 1: and seizure. Eva, what is going on with you?
Speaker 9: Oh?
Speaker 22: Hi, nothing, thank god as fire as search and seizure.
Speaker 18: But I did.
Speaker 22: I did have someone break into my grandson's house and
Speaker 22: they didn't have a warrant, but they brought it up
Speaker 22: or they got it later. So what is the law
Speaker 22: on search and seizure?
Speaker 1: You mean the cops broke into our house. Yes, what
Speaker 1: tell me more, What do you mean, what happened? What
Speaker 1: brought him to their house to begin with?
Speaker 22: I don't know, but they broke the door in as
Speaker 22: my son, not my grandson, but my son was going
Speaker 22: up the stairs to open the door and he was saying,
Speaker 22: I'm coming, and yeah, so it was a surprise, but
Speaker 22: they broke the doorframe and yeah.
Speaker 1: So there are circumstances where exigent, exigent circumstances allow the
Speaker 1: cops to do things like that. Since you said that
Speaker 1: they didn't have a warrant, but they got one later,
Speaker 1: tells me there must have been something going on that
Speaker 1: they thought was of an emergency enough nature that either
Speaker 1: somebody was at risk or there was some you know,
Speaker 1: some probable cause that criminal activity was underway at the house.
Speaker 7: Or somebody was destroying evidence, like clashing drugs down.
Speaker 1: The Toilet's really hard to just brainstorm up what that
Speaker 1: might have been without more details.
Speaker 22: Yeah, that makes sense. Huh, Yeah, I don't know what,
Speaker 22: uh what they had in mind.
Speaker 1: Were they ultimately charged with anything?
Speaker 22: Oh god, it was so long ago. Yeah, but it
Speaker 22: didn't hold water or whatever the term is, you know
Speaker 22: it it didn't get substantiated.
Speaker 1: So I got you. Yeah, okay, well thanks for there's.
Speaker 22: No recourse to getting the damage fixed, is there.
Speaker 1: Yeah, it's really tough if the if the justification is there,
Speaker 1: it's really tough to come back and get any sort
Speaker 1: of compensation.
Speaker 22: It surprised me that there, you know, they got a
Speaker 22: warned afterwards.
Speaker 1: Well that that, you know, what they can do when
Speaker 1: they have those exegen circumstances is somewhat limited, and then
Speaker 1: to do a formal search after the fact requires them
Speaker 1: to sometimes back out when they remove the emergency and
Speaker 1: then go get a warrant. I'm sure that's probably what
Speaker 1: went down, but without more information, it's really tough to uh,
Speaker 1: to deal with.
Speaker 22: So yeah, it's I think that they made a mistake
Speaker 22: because there was no indication of any emergency or anything
Speaker 22: going on.
Speaker 10: So I don't know.
Speaker 1: It wouldn't be the first time. Thanks Soeve, appreciate you
Speaker 1: sharing that with us. Dmitri, you have a follow up
Speaker 1: for us, what's going on?
Speaker 7: Well, you know, at the beginning of the show, John,
Speaker 7: we got a call from Peggy who had trouble with
Speaker 7: that piano moving service, and you know, she told us
Speaker 7: kind of a nasty story about All my Sons moving
Speaker 7: in storage. So I've tried to get a hold of them.
Speaker 7: I spoke with the name with a gentleman over there
Speaker 7: named Joe, and basically he said that they're going to
Speaker 7: decline to comment on this issue. He did refer me
Speaker 7: this is the Denver office. He did refer me to
Speaker 7: an email address called media at allmosns dot com. They're
Speaker 7: at headquarters, which apparently is in Texas if I understood
Speaker 7: Peggy correctly, So I emailed them. Haven't heard anything. But man,
Speaker 7: it's not a good sign when you have such a
Speaker 7: simple question about such a simple move and such a
Speaker 7: simple problem. You think a company with nine thousand Google
Speaker 7: reviews mostly positive would jump at the chance to address it.
Speaker 7: But so far, crickets. So if anybody that All my
Speaker 7: Sons is listening, if you're a manager or the owner
Speaker 7: or supervisor over there, please give me a call. I
Speaker 7: left my private phone number with Joe. I left our
Speaker 7: studio line with Joe, and it would be great to
Speaker 7: get you to weigh in on this story, correct in accuracies,
Speaker 7: if there were any present your side of the story,
Speaker 7: maybe help us help the consumer reach some kind of
Speaker 7: a resolution.
Speaker 1: With all my sons. Yeah, it really would be nice.
Speaker 21: You know.
Speaker 1: That's really all we're ever searching for is just resolution
Speaker 1: of problems and to see if we can find a
Speaker 1: way to turn an engagement into a positive outcome for everybody.
Speaker 7: Which happens often. Yeah, really noesbook filled with more than
Speaker 7: half the time. We have really great resolution and a
Speaker 7: very commendable acts on the part of these vendors.
Speaker 1: Right, you know, I'll give them a pass that the
Speaker 1: first guy that actually answered the phone was you know,
Speaker 1: was was not able to jump in there and directly
Speaker 1: address your deal. But now that they've been provided the
Speaker 1: information and stuff, we'll see if they call back. If
Speaker 1: they're a good company and they've you know, they've got
Speaker 1: the protocols in place to handle this, then they're gonna
Speaker 1: call us back and we'll get to the bottom of it,
Speaker 1: hopefully tomorrow. John. Fair enough, so listen, thank you save
Speaker 1: all your problems for us. I'll be back tomorrow. If
Speaker 1: you have any questions or concerns about injury cases, I'm
Speaker 1: always happy to help. This is John Fuller, Thanks for listening.
Speaker 1: Good job