WEBVTT 1 00:00:00.520 --> 00:00:13.400 Yeah, ripped up. That's who you don't have to run 2 00:00:13.519 --> 00:00:15.160 in just as fast as we can. 3 00:00:16.480 --> 00:00:18.000 Shooter's gonna help. 4 00:00:18.079 --> 00:00:22.120 Come Dix is the Troubleshooter show. 5 00:00:22.719 --> 00:00:28.519 No Tom Martino, Hey Tom Martino. Here today is car Friday. 6 00:00:28.879 --> 00:00:31.320 I'll bring up the experts in the studio in one 7 00:00:31.399 --> 00:00:34.359 second year we're talking, yes, what. 8 00:00:34.920 --> 00:00:37.960 Not hear your voice? Oh? 9 00:00:38.159 --> 00:00:40.560 I thought maybe there was a technical difficulty. You were 10 00:00:40.560 --> 00:00:43.439 gonna say, Tommy boy, you're over undermodulated, or I can't 11 00:00:43.439 --> 00:00:46.079 hear your breaking Okay, Well good Mark. 12 00:00:46.280 --> 00:00:49.119 And by the way, Mark what I call my. 13 00:00:49.119 --> 00:00:51.280 Godsend, because when I don't feel like doing it, I 14 00:00:51.399 --> 00:00:53.679 just I know I got a copilot here, and I'm 15 00:00:53.719 --> 00:00:55.320 also I got the experts. 16 00:00:54.880 --> 00:00:56.000 In and says too. 17 00:00:57.439 --> 00:01:02.479 Ah and and I have the experts always available for 18 00:01:02.600 --> 00:01:05.239 my car day. And then my deputies who have been 19 00:01:05.280 --> 00:01:09.120 with me very strongly. And I almost called Dimetria and said, hey, 20 00:01:09.200 --> 00:01:11.079 d come on over to the house today, you know, 21 00:01:11.519 --> 00:01:13.599 or Doc come on over to the house. But I 22 00:01:13.680 --> 00:01:15.560 wasn't sure I'm going to do the whole show. But anyway, 23 00:01:15.760 --> 00:01:18.200 let's talk about this today's car Day. Let me bring 24 00:01:18.200 --> 00:01:20.920 in the studio here. As you can see, there's Deputy 25 00:01:20.959 --> 00:01:25.760 d Deputy Doc Kevin Coulkin and Major Mark Major. And 26 00:01:26.400 --> 00:01:28.760 today I have some fun I want to do with 27 00:01:28.920 --> 00:01:33.079 Car Day, and I want to classify cars. I want 28 00:01:33.079 --> 00:01:38.040 to classify them like the most romantic car, the sexiest car, 29 00:01:38.359 --> 00:01:42.560 the most luxurious car, the immature car, the sensible car. 30 00:01:42.760 --> 00:01:43.640 I'll tell you what I think. 31 00:01:43.680 --> 00:01:48.280 The most luxurious car is Rolls Royce. I mean, I 32 00:01:48.280 --> 00:01:50.519 don't think there's a and the bent LEAs. You know 33 00:01:50.599 --> 00:01:56.359 that English kind of motif, you know that. Man, those 34 00:01:56.799 --> 00:02:02.239 those freaking Rolls Royces. They take my breath away. And 35 00:02:02.280 --> 00:02:05.760 I'm not excited about cars, but if I had one, 36 00:02:05.760 --> 00:02:07.120 I would be afraid to drive it. 37 00:02:07.319 --> 00:02:09.520 I had a Bentley one time. It was pretty nice, 38 00:02:09.759 --> 00:02:10.360 back when. 39 00:02:10.159 --> 00:02:13.560 The Bentleys were Bentley's before they became mass produced. And 40 00:02:13.879 --> 00:02:16.400 I liked it, but I was afraid to drive it. 41 00:02:16.639 --> 00:02:19.719 Had this fancy interior and all this stuff, and I 42 00:02:19.800 --> 00:02:21.159 was just afraid of it. 43 00:02:21.520 --> 00:02:24.439 And and you were the same. You were the same 44 00:02:24.439 --> 00:02:27.199 way with that Ferrari you had. You had that Ferrari 45 00:02:27.319 --> 00:02:28.919 for like two years and put. 46 00:02:28.800 --> 00:02:33.000 Eight miles on it. I know, you know what. I 47 00:02:33.479 --> 00:02:36.280 went through some really stupid times with cars. I really did. 48 00:02:36.960 --> 00:02:39.599 I don't understand why that's stupid. Why is that stupid? 49 00:02:43.280 --> 00:02:47.560 That's exactly what I'm talking about. Totally impractical. I had 50 00:02:47.080 --> 00:02:50.039 to wait a second hold on Kevin. 51 00:02:50.560 --> 00:02:54.960 Mister Kevin, that probably owns more smokers and barbecue grills 52 00:02:55.000 --> 00:02:57.400 than I do. How impractical is that? 53 00:02:57.879 --> 00:03:00.599 Well, no, they're all for something, I mean. But yeah, okay, 54 00:03:00.680 --> 00:03:03.439 I mean that's a once in a month drive. Yep. 55 00:03:04.080 --> 00:03:07.400 So wait, I want to know something though, Kevin. Are 56 00:03:07.439 --> 00:03:08.680 you a big outdoor cooker? 57 00:03:08.960 --> 00:03:09.120 Oh? 58 00:03:09.159 --> 00:03:10.400 Yeah, love it, love it, love it? 59 00:03:11.000 --> 00:03:11.560 Oh really? 60 00:03:11.759 --> 00:03:11.879 Yea? 61 00:03:12.039 --> 00:03:14.280 Now, Mark, you know, one of the biggest ones I 62 00:03:14.360 --> 00:03:17.879 ever knew was Buddy Mitchell from Simply Floors. And that 63 00:03:17.960 --> 00:03:22.000 guy is crazy with outdoor cooking. He's got the portable 64 00:03:22.039 --> 00:03:25.319 pizza oven and he's got all these outdoor cookers. Yeah, 65 00:03:25.360 --> 00:03:28.280 and then I use go ahead. No, he's a little 66 00:03:28.360 --> 00:03:33.280 naughty for sure. Yeah, and Mark loves outdoor cooking. I 67 00:03:33.319 --> 00:03:35.800 never got into it. Here's my problem with outdoor cooking. 68 00:03:36.080 --> 00:03:38.479 Oh and Memorial Days coming up. So this is this 69 00:03:38.560 --> 00:03:41.120 is the big big, this is the big kickoff of 70 00:03:41.159 --> 00:03:46.039 outdoor cooking. I can never Okay, I don't use it. 71 00:03:46.120 --> 00:03:48.560 Maybe I should use a meat thermometer, but I can 72 00:03:48.560 --> 00:03:52.479 never really judge extra rare, rare, medium, medium. 73 00:03:52.479 --> 00:03:53.439 Well, I can't do it. 74 00:03:53.680 --> 00:03:56.000 I want whenever I whenever I eat at Marks and 75 00:03:56.039 --> 00:03:58.360 he does it. He slaps it on and I don't 76 00:03:58.360 --> 00:04:01.080 see him use a meat thermometer and it comes out perfectly. 77 00:04:01.439 --> 00:04:03.879 I try. What I do is cut a little sliver 78 00:04:03.960 --> 00:04:05.879 in the meat and look at it. Do you do that, Kevin? 79 00:04:06.120 --> 00:04:07.120 Or do you pretty much know? 80 00:04:07.360 --> 00:04:07.639 No? 81 00:04:07.639 --> 00:04:09.439 No, no, you got it. You get used to it. 82 00:04:09.520 --> 00:04:12.840 You can, you can stakes easy, depending on you know. 83 00:04:12.919 --> 00:04:16.920 The only thing really it's a little tougher, but either 84 00:04:16.959 --> 00:04:19.720 a meat thermometer like you're talking about, but generally you 85 00:04:19.800 --> 00:04:20.560 just touch it and. 86 00:04:20.800 --> 00:04:23.439 Just you learn it feel exactly. 87 00:04:23.639 --> 00:04:25.959 You can feel by the but you can tell by 88 00:04:26.000 --> 00:04:26.519 the feel. 89 00:04:26.720 --> 00:04:29.759 And barbecue you just hear from you know, from your 90 00:04:29.839 --> 00:04:33.759 time when you're smoking something. You know from your equipment 91 00:04:33.800 --> 00:04:36.279 because you know basically what the temp is and then 92 00:04:36.319 --> 00:04:38.879 the time and then the look at the bark yep 93 00:04:39.240 --> 00:04:39.680 and Tom. 94 00:04:39.680 --> 00:04:40.920 Now here's what I want to know. 95 00:04:40.959 --> 00:04:43.600 You have a lot of you know, wireless meat thermometers. 96 00:04:43.639 --> 00:04:46.759 Now that make it real easy. Yeah, big time. 97 00:04:46.920 --> 00:04:50.319 Wait a minute, you mean it broadcasts to your phone? 98 00:04:50.240 --> 00:04:54.639 Yea, absolutely, I'll use those for any smoking I do 99 00:04:54.839 --> 00:04:59.120 over say seven eight hours, so anything but ribs. If 100 00:04:59.199 --> 00:05:01.920 I'm doing a huge brisket, it's going to have a 101 00:05:02.000 --> 00:05:02.560 probe in it. 102 00:05:03.639 --> 00:05:06.199 Mark, how many different cookers do you have? Which gull? 103 00:05:06.439 --> 00:05:11.120 Unfortunately Suzanne made me throw a a crapload of them away, 104 00:05:11.279 --> 00:05:14.079 so I am down to why actually I'm down to three. 105 00:05:14.120 --> 00:05:17.920 I got what's called a medium green egg. I have 106 00:05:18.120 --> 00:05:21.959 a beautiful smoker made by members Mark, and then a 107 00:05:22.079 --> 00:05:24.639 propane grill made by members Mark. 108 00:05:25.639 --> 00:05:27.800 But it's the beautiful smoker too. 109 00:05:27.959 --> 00:05:31.439 It's a big, beautiful smoker, just like a big beautiful 110 00:05:31.519 --> 00:05:33.160 bill that just passed the house. 111 00:05:35.160 --> 00:05:36.199 Yeah, big beautiful. 112 00:05:36.480 --> 00:05:36.680 Hey. 113 00:05:36.759 --> 00:05:39.959 I was gonna tell you I owned Suzanne, and I 114 00:05:40.120 --> 00:05:43.480 owned one of the most romantic vehicles. 115 00:05:43.040 --> 00:05:48.639 Ever fifty seven Chevy convertible. 116 00:05:48.879 --> 00:05:53.720 No, no, it was a two thousand and four. We 117 00:05:53.800 --> 00:05:56.199 bought a brand new when we had Mountain Peak computers, 118 00:05:56.920 --> 00:06:01.040 two thousand and four E one fifty CONVERTI van and 119 00:06:01.120 --> 00:06:03.839 it had a fold down back chair that turned into 120 00:06:03.879 --> 00:06:04.319 a bed. 121 00:06:05.279 --> 00:06:09.519 And if that van was a knocking no, damn it, 122 00:06:09.639 --> 00:06:15.959 I said it wrong. It's rocking. Don't come and knock backing, Thomas, 123 00:06:17.319 --> 00:06:20.279 did we lose him, shan him? Is that possible? We 124 00:06:20.480 --> 00:06:24.439 just lost him? I wonder if I mean, my goodness, 125 00:06:24.519 --> 00:06:29.000 he must have dropped off. That's crazy. Yeah, we'll try 126 00:06:29.000 --> 00:06:31.160 to get him back out talking on YouTube. 127 00:06:31.160 --> 00:06:34.639 Well maybe so, Tom, you lost your connection here bro 128 00:06:35.519 --> 00:06:38.759 anyhow three oh three seven one three eight two five five, 129 00:06:39.000 --> 00:06:41.160 what would you consider the most romantic? 130 00:06:41.240 --> 00:06:43.560 Kevin? And we want to hear from everybody out there. 131 00:06:43.600 --> 00:06:46.720 It's card day three zero three seven one three eight 132 00:06:46.800 --> 00:06:49.519 two five five. We have open lines right now. I 133 00:06:49.560 --> 00:06:51.480 don't know what's going on with Tom. I'm sure we'll 134 00:06:51.480 --> 00:06:53.879 get him reconnected. But seriously, Kevin. 135 00:06:53.720 --> 00:06:57.040 Well, I mean they're like you said, the shagwagon or yeah, 136 00:06:57.079 --> 00:06:59.319 but you know, like a big front seat where you 137 00:06:59.319 --> 00:07:00.720 can sit next of each other. 138 00:07:00.560 --> 00:07:02.199 Oh back, like in the driving days. 139 00:07:02.240 --> 00:07:04.199 Yeah, yeah, that kind of thing instead of buckets or 140 00:07:04.199 --> 00:07:05.759 a center console or something. 141 00:07:06.079 --> 00:07:09.720 I think my kids are probably the last generation that 142 00:07:09.800 --> 00:07:12.160 have been to a drive in, And they were pretty young, 143 00:07:12.199 --> 00:07:16.199 and we were out in like, uh, Wisconsin, little town, 144 00:07:16.800 --> 00:07:19.120 chittech and they still had. 145 00:07:19.160 --> 00:07:22.319 The full blown drive in. Yeah, you would get out. 146 00:07:22.399 --> 00:07:24.279 You could either hang the thing on the side of 147 00:07:24.279 --> 00:07:27.319 your window or tune in on the FM transmitter and 148 00:07:27.360 --> 00:07:30.439 then they had you know, the popcorn, and they literally 149 00:07:30.519 --> 00:07:35.639 had an arcade behind the screen as well. But I 150 00:07:35.639 --> 00:07:38.040 don't think my kids will see it again, I mean ever. 151 00:07:38.600 --> 00:07:42.920 But but two movies too, Oh yeah, yeah, you see 152 00:07:42.920 --> 00:07:45.639 two movies. I remember too. We used to sneak people 153 00:07:45.639 --> 00:07:48.800 in in the cars in the trunk, doc. What do 154 00:07:48.839 --> 00:07:53.519 you think most romantic vehicle? I don't know romantic. 155 00:07:53.720 --> 00:07:57.560 I thought fifty seven Chevy convertible was so cool and 156 00:07:57.560 --> 00:07:58.800 so romantic at the time. 157 00:07:58.959 --> 00:08:05.680 Why romantic? I think using that Christine. 158 00:08:05.120 --> 00:08:07.720 I don't know know Christine was like a fifty It 159 00:08:07.759 --> 00:08:09.759 was ALM five or something plenty. 160 00:08:11.120 --> 00:08:11.399 A lot. 161 00:08:11.480 --> 00:08:14.000 You know what I saw on the way to work today, 162 00:08:14.720 --> 00:08:17.720 I saw like a oh dang it now I can't 163 00:08:17.759 --> 00:08:20.240 even think about I can't even remember what it's called. 164 00:08:20.240 --> 00:08:22.199 But I couldn't believe it was still on the road. 165 00:08:22.680 --> 00:08:25.319 It wasn't like a classic. It was like a nineteen 166 00:08:25.480 --> 00:08:29.120 seventy something. I'll remember it. What do you think most 167 00:08:29.279 --> 00:08:31.240 romantic h I have to. 168 00:08:31.160 --> 00:08:32.919 Go look at my old high school days. But I 169 00:08:33.240 --> 00:08:36.279 had a girlfriend who had a Triumph Spitfire. Yeah, and 170 00:08:36.360 --> 00:08:38.279 that was really awesome. 171 00:08:38.480 --> 00:08:40.960 It was a great makeout car, or like a little 172 00:08:41.039 --> 00:08:44.159 MG Midget well, same thing, say just about like or 173 00:08:44.200 --> 00:08:45.679 a Tiger Sunbeam Tiger. 174 00:08:46.200 --> 00:08:51.080 Remember what Maxwell Smart drove? So those are really really nice. 175 00:08:50.879 --> 00:08:51.039 You know? 176 00:08:51.279 --> 00:08:53.480 Do you guys remember it was either last week or 177 00:08:53.519 --> 00:08:57.120 the week before the guy called up and he was 178 00:08:57.159 --> 00:09:02.799 talking about what convertible to buy he wanted. He was 179 00:09:02.840 --> 00:09:05.639 like in his seventies and he wanted a new convertible 180 00:09:05.679 --> 00:09:09.039 to buy, and he wanted a US one afford or 181 00:09:09.080 --> 00:09:12.120 of Chevy. And we were talking Mustangs, we were talking 182 00:09:12.159 --> 00:09:15.200 all these different cars. I got so many emails on that, 183 00:09:15.279 --> 00:09:18.000 you know what. I got to look up, but three 184 00:09:18.080 --> 00:09:21.240 or four of them said the exact same thing, and 185 00:09:21.360 --> 00:09:23.720 it was not a US car. They're like, don't buy 186 00:09:24.120 --> 00:09:27.240 don't buy one. Hey, what happened, Thomas? Let me guess 187 00:09:27.320 --> 00:09:27.840 you do you. 188 00:09:27.799 --> 00:09:30.279 Know what I'm gonna I'm gonna tell you something. I 189 00:09:30.279 --> 00:09:33.840 I did touch something. Okay, he hit that big tower button. 190 00:09:34.919 --> 00:09:37.759 I did touch something and it and it went wanked out. 191 00:09:38.320 --> 00:09:40.200 That's my new word, wanker nice? 192 00:09:40.639 --> 00:09:40.840 Is that? 193 00:09:41.440 --> 00:09:44.759 Hey? Is Shannon is Winker allowed on the air? Of 194 00:09:44.799 --> 00:09:47.120 course you've been allowed on the air for a long time. 195 00:09:49.480 --> 00:09:52.799 Snap, all right, So listen, when you were talking about 196 00:09:52.840 --> 00:09:55.279 your van vans are sleazy vehicles. 197 00:09:56.799 --> 00:10:01.759 This thing was bad of Bomber's sexual assault everything. I 198 00:10:01.799 --> 00:10:06.879 didn't I didn't black out the windows. Hey, we've all 199 00:10:06.919 --> 00:10:10.240 seen some vans driving around where you know there is 200 00:10:10.240 --> 00:10:12.519 someone being held hostage inside. 201 00:10:13.639 --> 00:10:19.399 What's the most immatured vehicle? Immature like it shows someone 202 00:10:19.480 --> 00:10:20.200 as immature. 203 00:10:20.320 --> 00:10:25.600 I think a beetle, No question of Portia, any Lamborghinio, Oh. 204 00:10:25.519 --> 00:10:27.720 Get at it, that's a total car. 205 00:10:31.240 --> 00:10:36.000 What's the most sensible vehicle? What's the most sensible vehicle. 206 00:10:35.919 --> 00:10:41.120 The most sensible or a you know, a Hondai accent. 207 00:10:43.120 --> 00:10:48.080 I think, yeah, Toyotas are the Toyota Corolla, the most 208 00:10:48.120 --> 00:10:49.320 sensible car made. 209 00:10:49.919 --> 00:10:52.960 That's such a weird more sensible because the first thing 210 00:10:53.039 --> 00:10:56.240 I thought of is fuel. I'm thinking, is sensible electric 211 00:10:56.360 --> 00:10:57.919 or sensible gasoline or. 212 00:10:57.879 --> 00:10:59.919 A hybrid like a priest or something like that. 213 00:11:00.000 --> 00:11:04.039 I think the sexiest I think the sexiest vehicle is 214 00:11:04.080 --> 00:11:05.000 a Lamborghini. 215 00:11:06.000 --> 00:11:10.240 Oh, I'd say I liked at h V sixteen or 216 00:11:10.320 --> 00:11:14.840 dual engine V eight Bagotti insane. 217 00:11:15.320 --> 00:11:18.679 Quite a few are cool. 218 00:11:19.039 --> 00:11:21.679 And then, as we've always talked about and never have 219 00:11:21.759 --> 00:11:25.600 come up with anyone, the most sensible all around vehicle 220 00:11:25.679 --> 00:11:29.200 for every purpose, if you only had to have one vehicle, 221 00:11:29.600 --> 00:11:30.840 you know what Mine used. 222 00:11:30.679 --> 00:11:35.320 To be the Chevy Avalanche. The Avalanche. Boy, you love 223 00:11:35.360 --> 00:11:36.000 that vehicle. 224 00:11:37.039 --> 00:11:39.279 Oh you know what, if they made them, I'd get 225 00:11:39.279 --> 00:11:41.679 one right now and sex it up. I love it. 226 00:11:42.080 --> 00:11:44.519 I would put all kinds of fancy stuff on it. 227 00:11:45.600 --> 00:11:48.960 They don't make them, and you know doesn't they Everyone 228 00:11:49.000 --> 00:11:51.360 has a version of that kind of like But. 229 00:11:51.799 --> 00:11:54.440 Why did they do away with the Avalanche. That is 230 00:11:54.480 --> 00:11:57.200 the thing. I do not understand it to be a 231 00:11:57.279 --> 00:12:01.360 sales deal up Mark Schamansky real quick. 232 00:12:01.559 --> 00:12:03.200 Mark's on for his spot, but I want to ask 233 00:12:03.279 --> 00:12:05.639 him something, Mark, what would you say is the best 234 00:12:05.679 --> 00:12:06.879 all around vehicle if. 235 00:12:06.720 --> 00:12:09.039 You could only have if you could only have one. 236 00:12:09.279 --> 00:12:12.320 And he's a contractor, that's actually a good question for him. 237 00:12:12.360 --> 00:12:15.039 Well, oh again for me, it's a pickup truck. 238 00:12:15.080 --> 00:12:17.080 But I tell you what my family is all about. 239 00:12:17.159 --> 00:12:17.720 Rat hours. 240 00:12:18.720 --> 00:12:22.360 Yeah, that's like that's like an avalanche. 241 00:12:24.279 --> 00:12:25.919 Yeah, is that like an avalanche? 242 00:12:25.960 --> 00:12:26.120 You know? 243 00:12:26.399 --> 00:12:29.360 It's like it's an suv, a mid size suv. 244 00:12:30.120 --> 00:12:32.759 Oh okay, I thought I had doesn't hand to make 245 00:12:32.799 --> 00:12:40.799 one with a little pickup They used to Okay, Sogline pickup. 246 00:12:41.600 --> 00:12:44.240 Do they still have the ridgeline, right, yeah, it's still 247 00:12:44.240 --> 00:12:44.799 in the market. 248 00:12:44.960 --> 00:12:47.320 Yeah, Matt, Matt Stafford drives on. 249 00:12:48.200 --> 00:12:51.080 Oh he does. Yeah, and you bought it pretty recently. 250 00:12:51.120 --> 00:12:51.919 You're right, man? 251 00:12:52.720 --> 00:12:52.879 Yea. 252 00:12:53.240 --> 00:12:57.000 Mark Schamansky, Hey, you know he's doing Mark Schamansky. 253 00:12:57.039 --> 00:13:00.000 Hey, what do you think is the sexiest? Go ahead? No, no, no, 254 00:13:00.080 --> 00:13:00.480 go ahead. 255 00:13:00.840 --> 00:13:04.799 I love the duke looking corvettes. 256 00:13:05.600 --> 00:13:06.320 I just think there. 257 00:13:06.519 --> 00:13:07.360 I think they're awesome. 258 00:13:08.600 --> 00:13:10.600 What about the most luxurious car? 259 00:13:13.080 --> 00:13:14.679 I guess maybe y U. 260 00:13:15.080 --> 00:13:19.120 Yeah, yeah, that's what I'm thinking. I think Cadillacs are 261 00:13:19.120 --> 00:13:22.240 pretty damn good too. They really are, all right. 262 00:13:22.519 --> 00:13:23.799 So, speaking of Mark, we're. 263 00:13:23.639 --> 00:13:26.080 Gonna take it. We're gonna take a quick break. Mark, 264 00:13:26.120 --> 00:13:31.159 we'll be right back with us right after this. Go 265 00:13:31.279 --> 00:13:35.000 with a sure thing Denver's best roofer Excel Roofing dot com. 266 00:13:35.039 --> 00:13:40.799 You don't pay a cent until you're content. Time for 267 00:13:40.840 --> 00:13:44.600 an insurance checkup free, no obligation. In comparison, call Compass 268 00:13:44.639 --> 00:13:47.879 insurance paying too much your coverage at dozens of insurance 269 00:13:47.919 --> 00:13:50.440 companies find out now three oh three, seven seven to 270 00:13:50.480 --> 00:13:53.279 one help. You'll think you're his only customer when you 271 00:13:53.360 --> 00:13:55.799 choose Frank durand the Real Estate Man dot com to 272 00:13:55.879 --> 00:13:59.039 list your home with Remax Alliance three oh three nine 273 00:13:59.120 --> 00:14:05.320 two zero sixteen twenty two. Hey, Tom Mars you know 274 00:14:05.440 --> 00:14:08.240 here three all three seven one three tall car Friday. 275 00:14:08.240 --> 00:14:10.360 We're talking cars, We're talking anything you want. Let's talk 276 00:14:10.399 --> 00:14:13.600 to Samantha. She's got an overheating issue, I believe with 277 00:14:13.639 --> 00:14:15.480 a twenty seventeen jeep Wrangler. 278 00:14:15.759 --> 00:14:20.480 Samantha, she just dropped off. Apologies, Oh she did. 279 00:14:20.639 --> 00:14:23.960 Okay, Well, Samantha, call us back if you want. Hey, 280 00:14:24.240 --> 00:14:27.080 but while we're talking about it, let's ask Kevin, what's 281 00:14:27.120 --> 00:14:28.799 the main reason for overheating? 282 00:14:29.039 --> 00:14:31.279 I mean, on all vehicles, what's the main reason? 283 00:14:31.399 --> 00:14:35.240 Usually, uh, leaked is the biggest one. Uh, you know, 284 00:14:35.320 --> 00:14:36.759 to words, So they're actually. 285 00:14:36.399 --> 00:14:39.720 Low on fluid. Correct? What about thermostats? Do they screw 286 00:14:39.799 --> 00:14:40.200 up a lot? 287 00:14:40.279 --> 00:14:42.120 Well, they do, but most of them are fail safe. 288 00:14:42.200 --> 00:14:45.399 Now where they'll stop or get stuck open, they won't 289 00:14:45.399 --> 00:14:46.159 stick closed. 290 00:14:46.279 --> 00:14:49.960 Then you just won't have heat, won't heat, it won't overheat. Correct. 291 00:14:49.960 --> 00:14:52.720 That's the majority of the new Okay, yeah, so that's 292 00:14:52.759 --> 00:14:56.720 not a big deal. But airflow through radiators fans different things, 293 00:14:57.200 --> 00:14:58.679 but the biggest is leaks. 294 00:14:58.399 --> 00:15:02.120 And radiators really don't I mean back in the day, 295 00:15:02.840 --> 00:15:05.799 and I mean even early two thousands, they weren't made 296 00:15:05.799 --> 00:15:07.039 out of like plastics, so. 297 00:15:07.120 --> 00:15:09.519 They were solid. Get bad, yeah they could. 298 00:15:09.480 --> 00:15:11.399 And now I mean pretty much unless you get a 299 00:15:11.399 --> 00:15:12.360 hole in it, can. 300 00:15:12.240 --> 00:15:15.639 Something happen to interiorate because the plastic polymers and stuff 301 00:15:15.679 --> 00:15:17.879 break down with heat over time, so they're only good 302 00:15:17.879 --> 00:15:20.399 for about six to ten years. Oh okay, so then 303 00:15:20.480 --> 00:15:22.799 the plastic seals start letting go, but you. 304 00:15:22.720 --> 00:15:24.000 Don't rot them out anymore. 305 00:15:24.120 --> 00:15:26.159 No, no, no, he's from them away. There's nothing effects. 306 00:15:26.480 --> 00:15:31.840 Yep, now I know they make go ahead, Ken say. 307 00:15:31.840 --> 00:15:35.399 The leaks also introduce air into a sealed system, and 308 00:15:35.480 --> 00:15:38.440 the system can't pomp or move air, so you start 309 00:15:38.480 --> 00:15:41.720 getting air pockets and blockages and stuff and air blockets, 310 00:15:41.720 --> 00:15:45.120 which doesn't make sense, but they can't move the air, 311 00:15:45.200 --> 00:15:46.519 so it just backs up. 312 00:15:47.960 --> 00:15:53.039 Now I hear that coolant is overlooked like they people 313 00:15:53.120 --> 00:15:55.279 don't flush. 314 00:15:55.000 --> 00:15:57.720 It or service it like they do oil. 315 00:15:58.559 --> 00:16:01.480 You agree, absolutely, but it's it's the advertising. They tell 316 00:16:01.480 --> 00:16:04.000 you have lifetime anti freezer. It's good for five years 317 00:16:04.080 --> 00:16:07.159 or one hundred thousand miles, and you know, it's just nonsense. 318 00:16:07.159 --> 00:16:08.200 Everybody's trying to say. 319 00:16:08.279 --> 00:16:12.720 Kevin doesn't like. Yeah, Kevin does not like lifetime anything. 320 00:16:12.840 --> 00:16:16.120 No, there is no such thing, you know, because lifetime. 321 00:16:16.159 --> 00:16:18.360 Everybody has a different definition of lifetime. 322 00:16:19.879 --> 00:16:24.480 Yeah, it's silly. Now what is somebody wants to know? 323 00:16:24.600 --> 00:16:26.279 They texted me, by the way, let me give that 324 00:16:26.360 --> 00:16:29.000 number out because I love this text number. By the way, 325 00:16:29.000 --> 00:16:30.679 even when I'm off the air, I get the text 326 00:16:30.679 --> 00:16:32.840 and I can use them on the show. Seven four 327 00:16:32.960 --> 00:16:37.919 seven nine nine fifty two eighty seven four seven nine 328 00:16:38.000 --> 00:16:41.320 nine nine fifty two eighty. Well, somebody wants to know. 329 00:16:41.639 --> 00:16:44.519 What would you say that they're looking for one? 330 00:16:44.600 --> 00:16:44.960 Right now? 331 00:16:45.039 --> 00:16:50.679 keV the best all around work vehicle, work vehicle, and 332 00:16:51.120 --> 00:16:54.000 I think he means a pickup because he put PU 333 00:16:54.360 --> 00:16:57.399 PU work vehicle, pickup work vehicle. I'm sure that means. 334 00:16:57.759 --> 00:17:01.000 So what would you say? Do you like what's broken 335 00:17:01.080 --> 00:17:06.720 run out there? The Tacoma huh? The Tacoma Toyota, Okay, 336 00:17:06.839 --> 00:17:10.839 that's the best. What about the Tundra Tundra tote? 337 00:17:10.960 --> 00:17:12.519 Yeah, any one of those is fine. 338 00:17:13.920 --> 00:17:15.680 Do they really beat the hell out of Ford and 339 00:17:15.759 --> 00:17:19.440 Chevy and Dodge? Yes, not even. 340 00:17:18.880 --> 00:17:22.519 In what regard In what regards you say that Ford and. 341 00:17:22.519 --> 00:17:25.000 Chevy, you're both having a lot of issues with transmissions 342 00:17:25.079 --> 00:17:27.160 right now. The ten speed is a disaster. 343 00:17:27.440 --> 00:17:28.720 We had a call on it yesterday. 344 00:17:28.759 --> 00:17:30.839 Yeah, it's a chronic, chronic problem. 345 00:17:31.279 --> 00:17:32.599 Uh is that an Allison. 346 00:17:33.599 --> 00:17:35.920 No, the Allison's in the diesel. The ten speed's in 347 00:17:35.960 --> 00:17:41.519 the gas motor. But uh, yeah, it's just it's both 348 00:17:41.559 --> 00:17:44.319 Ford and Chevy both have a ten speed, different manufacturer, 349 00:17:44.400 --> 00:17:45.279 but they're both having. 350 00:17:45.119 --> 00:17:49.200 Trus Okay, so all right, So what about Dodge trucks. 351 00:17:49.240 --> 00:17:50.799 We don't hear much about them anymore. 352 00:17:51.319 --> 00:17:53.559 They're pretty, but that's sense as far as it goes. 353 00:17:53.640 --> 00:17:56.920 They have engine problems, cam chef problems. You know, the 354 00:17:57.000 --> 00:18:00.720 three big big ones are all having engine and transmission problems. 355 00:18:01.440 --> 00:18:03.200 Now, one guy just texted me, I don't know if 356 00:18:03.240 --> 00:18:08.000 he's lying, just now that his Tundra has almost five 357 00:18:08.079 --> 00:18:08.920 hundred thousand miles. 358 00:18:09.039 --> 00:18:09.799 Is that possible? 359 00:18:09.960 --> 00:18:10.559 I believe it? 360 00:18:10.720 --> 00:18:15.359 Yeah, Oh my god. What is it about them? 361 00:18:15.519 --> 00:18:15.559 What? 362 00:18:16.200 --> 00:18:18.000 Okay? Other than the transmission? 363 00:18:18.640 --> 00:18:21.680 Is the engine so tight that it doesn't become a 364 00:18:21.759 --> 00:18:22.400 leak bucket? 365 00:18:22.559 --> 00:18:24.279 No, it doesn't. We don't do a lot of work 366 00:18:24.319 --> 00:18:25.720 on him, very little. 367 00:18:26.119 --> 00:18:26.359 You know. 368 00:18:26.480 --> 00:18:28.519 People call it it's a joke. They call it the 369 00:18:28.559 --> 00:18:31.960 Toyota tax. Because you pay extra for Toyota, but you're 370 00:18:32.000 --> 00:18:34.000 getting you know, you get your money's worth. Out of 371 00:18:34.000 --> 00:18:36.599 those you can afford one, that's the first one I 372 00:18:36.599 --> 00:18:38.480 would or the only truck I'd really recommend. 373 00:18:38.519 --> 00:18:43.039 Now, speaking of Toyota, Deputy D sitting there, Deputy D 374 00:18:43.200 --> 00:18:45.359 loves don't you love Toyota's Deputy D. 375 00:18:45.759 --> 00:18:48.559 I love it, you know, I have my beloved for Runner, 376 00:18:48.960 --> 00:18:52.160 and man, it's been the most reliable, nicest vehicle I've 377 00:18:52.200 --> 00:18:55.119 ever owned. And it's got well over it's got a 378 00:18:55.160 --> 00:18:57.359 little over two hundred thousand miles on it and still 379 00:18:57.480 --> 00:18:58.480 runs like new. 380 00:18:58.680 --> 00:19:02.200 I heard those have little uh in the computer thing. 381 00:19:02.839 --> 00:19:08.680 They track everything you do and say in the action that. 382 00:19:09.039 --> 00:19:11.079 Don't ever tell him that you're. 383 00:19:11.359 --> 00:19:15.079 On a live television You're on a live reality show 384 00:19:15.119 --> 00:19:15.680 in Japan. 385 00:19:16.000 --> 00:19:17.960 Every time you get in that vehicle. 386 00:19:19.200 --> 00:19:22.680 Yeah, hey hey, uh do you have a smart watch, 387 00:19:22.799 --> 00:19:23.319 Deputy D? 388 00:19:23.559 --> 00:19:24.960 Of course not, No, of course not. 389 00:19:25.240 --> 00:19:28.720 And and my car doesn't even have Bluetooth or on 390 00:19:29.039 --> 00:19:32.039 Star or that satellite radio so that they can track 391 00:19:32.079 --> 00:19:34.680 you and listen in. I have none of that. It's 392 00:19:34.720 --> 00:19:37.200 all analog. Even my watch is an analog watch. 393 00:19:37.880 --> 00:19:40.519 It's I want to ask quite this site. What bugs 394 00:19:40.559 --> 00:19:42.160 you so much about being spied on? 395 00:19:43.160 --> 00:19:46.799 Well, nothing, because I'm not doing anything you listen, right, 396 00:19:49.640 --> 00:19:50.559 I just I. 397 00:19:50.559 --> 00:19:57.839 Just like my Remember he's in the recycling business. 398 00:19:56.240 --> 00:19:59.039 So were this? 399 00:19:59.240 --> 00:20:00.440 So was ton YEP. 400 00:20:01.640 --> 00:20:03.440 I want to stay in time. I want to remind 401 00:20:03.480 --> 00:20:07.480 people we're asking you to categorize cars the sexiest, the 402 00:20:07.519 --> 00:20:10.839 most luxurious, the best work vehicle, let's put that in there, 403 00:20:11.119 --> 00:20:14.759 the most comfort, luxury, whatever category you want to give 404 00:20:14.839 --> 00:20:17.240 us on a car. And if you had to have one, 405 00:20:17.279 --> 00:20:20.720 which one would it be? And what did we mark? 406 00:20:20.799 --> 00:20:21.720 Did you once do a. 407 00:20:21.680 --> 00:20:26.119 Segment on their very first car? Yeah? We did, we did. 408 00:20:26.279 --> 00:20:29.720 But let's let's stick to uh the break because. 409 00:20:29.440 --> 00:20:32.480 We got Samantha Ron all right, and then someone else 410 00:20:32.559 --> 00:20:33.599 pop and see you guys. 411 00:20:33.599 --> 00:20:34.880 Hold on, we'll be right back. 412 00:20:35.720 --> 00:20:42.440 Well, go with a sure thing Denver's Best roofer Excel 413 00:20:42.519 --> 00:20:43.559 Roofing dot com. 414 00:20:43.599 --> 00:20:45.599 You don't pay a cent until you're content. 415 00:20:49.000 --> 00:20:52.160 Time for an insurance check up, free, no obligation comparison 416 00:20:52.279 --> 00:20:55.880 call Compass Insurance paying too much your coverage at dozens 417 00:20:55.880 --> 00:20:58.599 of insurance companies find out now three O three seven 418 00:20:58.720 --> 00:21:00.960 seven to one. Help you'll I think you're his only 419 00:21:01.079 --> 00:21:03.519 customer when you choose Frank durand the real estate man 420 00:21:03.559 --> 00:21:07.039 dot Com to list your home with Remax Alliance three 421 00:21:07.039 --> 00:21:13.160 all three nine two zero sixteen twenty two. Hi Tom 422 00:21:13.200 --> 00:21:18.799 Marshino here, Samantha, talk about your twenty seventeen cheap Wrangler. 423 00:21:18.839 --> 00:21:19.519 What's going on? 424 00:21:21.079 --> 00:21:23.920 Well, I've been having issues with it for several years 425 00:21:24.039 --> 00:21:29.240 and it's constantly overheating. I had taken it. I've only 426 00:21:29.319 --> 00:21:33.000 used the dealership that I bought it from for service 427 00:21:33.640 --> 00:21:37.119 and they told me initially like, yeah, it was just 428 00:21:37.160 --> 00:21:39.640 a problem with a head gasket and I just needed 429 00:21:39.680 --> 00:21:42.160 to repair it. I did take it at that time 430 00:21:42.920 --> 00:21:46.920 to another dealer, another mechanic, to get a second opinion, 431 00:21:47.240 --> 00:21:49.200 and they told me that the engine that I had 432 00:21:49.359 --> 00:21:53.759 was notorious for having problems and that until the engine 433 00:21:53.799 --> 00:21:57.440 itself was replaced, I'd keep blowing head gaskets. So I 434 00:21:57.480 --> 00:21:59.319 went back to the dealership and told them that and 435 00:21:59.319 --> 00:22:01.960 they said that was an true And since then, I've 436 00:22:01.960 --> 00:22:07.559 blown four head gaskets. I'm on my fifth and the oh. 437 00:22:07.519 --> 00:22:08.200 Wait wait hose. 438 00:22:08.480 --> 00:22:10.920 I want to ask a couple questions, Samantha, did you 439 00:22:10.960 --> 00:22:13.240 buy this new yes? 440 00:22:14.839 --> 00:22:17.200 Okay? And how many miles on it now? 441 00:22:18.240 --> 00:22:19.960 Seventy seven thousands. 442 00:22:21.160 --> 00:22:25.640 And you went through that Kevin four head gaskets. 443 00:22:25.720 --> 00:22:27.960 My god, I've never heard that before. 444 00:22:28.079 --> 00:22:30.079 Yeah, so we've replaced. 445 00:22:30.160 --> 00:22:31.279 What do you think's going on? 446 00:22:31.680 --> 00:22:34.880 Yeah, well, I mean it needs to be checked for 447 00:22:35.599 --> 00:22:37.799 the surface of the head or the block needs to 448 00:22:37.839 --> 00:22:40.079 be checked to make sure there's no war because there's 449 00:22:40.119 --> 00:22:43.680 no other reason that would continue to blow head gaskets. 450 00:22:44.480 --> 00:22:47.000 So it's in the shop now and they've said that 451 00:22:47.720 --> 00:22:52.359 they have finally done it because again it's overheating. And 452 00:22:52.400 --> 00:22:54.880 they're now saying that I need a new engine and 453 00:22:54.920 --> 00:22:57.400 it's not covered by any warranty, even though I haven't 454 00:22:57.440 --> 00:23:01.519 extended warranty through another company. They're refusing to cover it 455 00:23:01.559 --> 00:23:04.319 because I just had head gaskets replaced to last July, 456 00:23:04.960 --> 00:23:08.200 or heads the actual cylinder replaced last July, and they 457 00:23:08.240 --> 00:23:11.720 didn't machine the head at they've never machined the heads. 458 00:23:12.480 --> 00:23:14.160 You know, it sounds like you have a bunch of 459 00:23:14.200 --> 00:23:15.359 clowns working on it. 460 00:23:15.640 --> 00:23:16.880 That's what it sounds like to me. 461 00:23:17.200 --> 00:23:19.920 It doesn't sound really, It sounds like you have a 462 00:23:19.920 --> 00:23:21.160 bunch of clowns. 463 00:23:20.720 --> 00:23:21.359 Working on it. 464 00:23:22.440 --> 00:23:22.640 Yeah. 465 00:23:22.680 --> 00:23:27.599 I have nine services for overheating in the last three years. 466 00:23:27.240 --> 00:23:30.480 But you're talking about the same company, right. 467 00:23:30.759 --> 00:23:34.119 Yes, I keep going to the dealership because they're they're 468 00:23:34.160 --> 00:23:35.920 the only ones that I have had work on the 469 00:23:35.960 --> 00:23:39.440 car because this was explained to me that it was 470 00:23:39.480 --> 00:23:42.400 a manufacturer's defect. Now this time they've come back and 471 00:23:42.440 --> 00:23:45.440 said it is the engine, because there's a manufacturer's defect 472 00:23:45.680 --> 00:23:47.920 on the engine. But they're refusing to pay for it. 473 00:23:47.960 --> 00:23:50.880 And they're saying I have to pay thirteen thousand dollars 474 00:23:50.960 --> 00:23:52.200 to replace the engine. 475 00:23:53.160 --> 00:23:55.920 How much have you paid on the damn head gaskets 476 00:23:55.960 --> 00:23:56.519 each time? 477 00:23:59.000 --> 00:24:01.599 So the first time I took it in, I was 478 00:24:01.640 --> 00:24:04.440 two months outside of my warranty, so Jeep gave me 479 00:24:04.519 --> 00:24:08.440 a good will warranty and covered the first time. Since then, 480 00:24:08.640 --> 00:24:11.160 I had my extended warranty, paid for it once and 481 00:24:11.279 --> 00:24:14.480 I've paid for it the other time. So this is 482 00:24:14.519 --> 00:24:18.319 the fourth head gasket time. So I've paid probably six 483 00:24:18.400 --> 00:24:20.960 thousand for the replacing the cylinder. 484 00:24:21.839 --> 00:24:25.960 So right now they say you need a head gasket, No, they. 485 00:24:25.799 --> 00:24:26.799 Say she needs an engine. 486 00:24:27.160 --> 00:24:28.200 Engine. 487 00:24:28.799 --> 00:24:30.759 All right, what do you think's going on, Kevin? Do 488 00:24:30.799 --> 00:24:33.200 you think it's shit? Well, like I said, Kevin, have 489 00:24:33.359 --> 00:24:34.119 you ever heard of this? 490 00:24:34.160 --> 00:24:36.799 Twenty seventeen jeep having an engine problem. 491 00:24:36.839 --> 00:24:41.559 Three sixteps has had nothing but problems with overheating. Yes, yeah, 492 00:24:41.599 --> 00:24:44.480 it's a chronic. But why whether it's in the caravan, 493 00:24:44.559 --> 00:24:47.279 whether it's in the jeep. It's just a support design. 494 00:24:47.319 --> 00:24:49.240 They've had a lot of problems with the blocks, They've 495 00:24:49.240 --> 00:24:52.160 had a lot of problems with the heads, so they 496 00:24:52.240 --> 00:24:54.799 need to check closer. I mean, it's it's easy enough 497 00:24:54.839 --> 00:24:57.200 to check to make sure the block is flat before 498 00:24:57.200 --> 00:24:59.559 you put a head gasket on it, and the same 499 00:24:59.599 --> 00:25:01.599 with the head. And if you put a head on 500 00:25:01.680 --> 00:25:04.559 without doing a resurface on the head, you're just asking 501 00:25:04.599 --> 00:25:05.359 for it to come back. 502 00:25:05.960 --> 00:25:08.440 Do you think resurfacing the heads now? And do you 503 00:25:08.480 --> 00:25:10.720 think it's too late? When they say she needs a 504 00:25:10.759 --> 00:25:13.720 new engine, why wouldn't they just recommend a new head. 505 00:25:14.720 --> 00:25:17.119 Yeah? That that I don't know why they're basing what 506 00:25:17.119 --> 00:25:19.839 they're basing, you know, because it seems like it's it's 507 00:25:20.200 --> 00:25:22.559 too late. It seems like something the should have based 508 00:25:22.599 --> 00:25:23.279 on a year ago. 509 00:25:23.759 --> 00:25:26.200 But here's what I'm asking Kevin. 510 00:25:26.440 --> 00:25:29.839 If she was supposed to plane that head long ago, 511 00:25:30.079 --> 00:25:33.200 and true the head and she didn't, can it ruin 512 00:25:33.279 --> 00:25:34.519 the bottom of the engine. 513 00:25:34.640 --> 00:25:37.359 Typically not, but it may the bottom of the block 514 00:25:37.559 --> 00:25:40.799 surface may have been the initial problem that they're now 515 00:25:40.880 --> 00:25:44.640 identifying two years later. It's it's oh, I see, yeah, 516 00:25:44.680 --> 00:25:47.599 so that I don't think they ever fixed the problem. 517 00:25:48.079 --> 00:25:53.599 Hey, Tom, If she identified the problem or initiated contact 518 00:25:53.599 --> 00:25:57.000 with the dealership while it was under warranty and it's 519 00:25:57.000 --> 00:25:59.160 the same problem, doesn't. 520 00:25:58.759 --> 00:26:04.119 That No, But it wasn't under warranty. It wasn't under warranty. 521 00:26:04.160 --> 00:26:05.799 It was out of warranty, and they did a good 522 00:26:05.799 --> 00:26:10.400 faith of repair, so that would not extend. However, if 523 00:26:10.440 --> 00:26:13.440 it was in warranty when it began, you're right, Doc, 524 00:26:13.720 --> 00:26:16.839 and it was never corrected, it would still be a 525 00:26:16.880 --> 00:26:21.079 warranted item. But it was outside a warranty when they 526 00:26:21.119 --> 00:26:25.039 fixed it. That's the big deal right now? This sucks man. 527 00:26:27.680 --> 00:26:28.599 What dealer is it? 528 00:26:28.680 --> 00:26:33.200 And it's a manufactured defect in the block, so it 529 00:26:33.240 --> 00:26:34.480 would have been there the Yeah. 530 00:26:34.359 --> 00:26:36.920 But that seems to me it should be covered. If 531 00:26:36.920 --> 00:26:39.640 it's a manufacturer's defect, why isn't it covered? 532 00:26:40.559 --> 00:26:40.720 Right? 533 00:26:41.680 --> 00:26:43.440 And no one will talk to me now. They're just 534 00:26:43.680 --> 00:26:47.319 very rude, condescending. They tucked down to me. They tell 535 00:26:47.359 --> 00:26:51.119 me that they're frustrated and tired of me. And they meanwhile, 536 00:26:51.160 --> 00:26:53.039 they have my car and say I have to pay 537 00:26:53.079 --> 00:26:55.960 them tallers for a new engine. 538 00:26:56.279 --> 00:27:01.480 But you didn't do that yet, right, it's still taking apart. Yes, Now, 539 00:27:01.759 --> 00:27:03.039 what's the name of the dealer? 540 00:27:04.319 --> 00:27:06.440 AutoNation Chrysler Jeeper Appa hoo. 541 00:27:08.400 --> 00:27:13.759 Okay, now I want Deputy D to just call over 542 00:27:14.119 --> 00:27:18.720 and possibly eat pop to someone at a district Less 543 00:27:19.000 --> 00:27:22.240 or Chrysler Jeep. This may not be a dealership thing. 544 00:27:22.359 --> 00:27:25.400 I don't know what it is, but certainly if there's 545 00:27:25.440 --> 00:27:29.599 a manufacturer's defect on a block, for God's sake, you 546 00:27:29.640 --> 00:27:30.960 would think it would be covered. 547 00:27:31.640 --> 00:27:33.240 Kevin, have you ever heard about this? 548 00:27:33.519 --> 00:27:36.000 Oh, yeah, you've heard about overheating, But have you heard 549 00:27:36.000 --> 00:27:38.839 about any specific defect. 550 00:27:39.359 --> 00:27:43.119 Well, it's a chronic issue, so you know, some have 551 00:27:43.240 --> 00:27:45.920 had problems, some have blocked problems. So it's all over 552 00:27:45.920 --> 00:27:46.279 the board. 553 00:27:46.359 --> 00:27:48.160 Gosh, dang it, but it all right. 554 00:27:48.160 --> 00:27:51.240 Hold on, Samantha, We're gonna Samantha, you hang on all 555 00:27:51.279 --> 00:27:54.640 right now, Ron, I'm gonna we're gonna take your question. 556 00:27:54.720 --> 00:27:57.160 We'll think about it and come back to it. What 557 00:27:57.519 --> 00:28:01.559 kind of electrical issue on your car? 558 00:28:03.240 --> 00:28:07.799 Sometimes when it rains a lot or it snows, I 559 00:28:07.880 --> 00:28:10.079 will get into I will try to open the car, 560 00:28:10.240 --> 00:28:12.759 and the electric thing to open it won't work. I 561 00:28:12.799 --> 00:28:15.079 get in, try to start, it won't start. There seems 562 00:28:15.079 --> 00:28:18.960 to be no electricity to the dash, and sometimes I 563 00:28:19.039 --> 00:28:23.079 find water in the floorboard on the passenger side. I've 564 00:28:23.160 --> 00:28:27.240 found a solution, which is I open the hood, I 565 00:28:27.279 --> 00:28:30.359 open the fuse box. I pull out the fuse that 566 00:28:30.559 --> 00:28:33.119 goes to the starter. I put it back in. Well 567 00:28:33.160 --> 00:28:35.480 before I did that, I tried to jump. It didn't work. 568 00:28:35.960 --> 00:28:37.759 But then when I pull out that fuse, put the 569 00:28:37.759 --> 00:28:41.039 same fuse back in, Close everything up and jump it. 570 00:28:41.039 --> 00:28:44.519 It'll start. It's been into the shop and they're trying 571 00:28:44.519 --> 00:28:47.079 to figure it out. They took the and I may 572 00:28:47.079 --> 00:28:49.640 not have the terms right, but they took like the 573 00:28:49.640 --> 00:28:52.559 fuse boxer's like two or three levels underneath it, and 574 00:28:52.599 --> 00:28:55.519 there was some manual something that said on those buconclaves, 575 00:28:55.519 --> 00:28:58.000 there's an issue under there. They went and looked for 576 00:28:58.039 --> 00:29:00.400 that issue and they said that issue doesn't exist on yours. 577 00:29:01.200 --> 00:29:04.400 So I'm just wondering if Kevin had any insights, if 578 00:29:04.440 --> 00:29:05.240 he's seen that before. 579 00:29:05.319 --> 00:29:07.799 All Right, you know what they do, electrical issues, So 580 00:29:07.839 --> 00:29:09.079 hang on, we'll come back to that. 581 00:29:09.359 --> 00:29:10.400 I'm Tom Martino. 582 00:29:10.799 --> 00:29:14.359 Waterpros dot net the best water systems, the lowest prices 583 00:29:14.519 --> 00:29:17.440 anywhere forty nine to ninety five will get you everything 584 00:29:17.480 --> 00:29:21.240 you need in your house for forever, chemicals, softening, and 585 00:29:21.319 --> 00:29:22.960 drinking water at the kitchen sink. 586 00:29:23.119 --> 00:29:25.440 Never a better price waterpros dot net. 587 00:29:30.000 --> 00:29:33.240 Go with a sure thing Denver's best roofer Excel Roofing 588 00:29:33.359 --> 00:29:36.000 dot com. You don't pay a cent until you're content. 589 00:29:39.359 --> 00:29:42.559 Time for an insurance checkup free, no obligation. In comparison, 590 00:29:42.680 --> 00:29:46.240 call Compass Insurance paying too much your coverage at dozens 591 00:29:46.279 --> 00:29:49.000 of insurance companies find out Now three O three seven 592 00:29:49.000 --> 00:29:51.359 to seven to one help. You'll think you're his only 593 00:29:51.440 --> 00:29:53.920 customer when you choose Frank durand the real estate Man 594 00:29:53.960 --> 00:29:57.359 dot com to list your home with Remax Alliance three 595 00:29:57.440 --> 00:30:04.599 oh three nine two zero sixteen twenty two. Hi Tom 596 00:30:04.640 --> 00:30:07.680 Martino here, you know what I was talking about? 597 00:30:07.680 --> 00:30:08.279 The avalanche. 598 00:30:08.359 --> 00:30:12.759 Somebody texted me a link to a YouTube and it's 599 00:30:12.960 --> 00:30:15.440 this Chevy Silverado EV. 600 00:30:15.640 --> 00:30:18.160 Looks like an electric Avalanche is what it is. 601 00:30:19.039 --> 00:30:23.359 Beautiful vehicle, but just a little too expensive for that category. 602 00:30:23.799 --> 00:30:26.519 You know you can't get one really for under eighty grand. 603 00:30:26.640 --> 00:30:29.079 You can't even touch it, And that's a little too 604 00:30:29.160 --> 00:30:33.000 much for the Chevy in my opinion. Ron, you have 605 00:30:33.200 --> 00:30:38.559 the twenty fifteen Buick Enclave. Guys, Kevin, what do you 606 00:30:38.599 --> 00:30:41.319 think when it rains or snows, there seems to be 607 00:30:41.400 --> 00:30:44.759 an accumulation of water. It goes down and some of 608 00:30:44.799 --> 00:30:48.839 it gets to his floorpan. And to me, I mean, 609 00:30:49.599 --> 00:30:51.400 it's pretty obvious it's a short. 610 00:30:52.200 --> 00:30:54.240 Well, yeah, there's got to be some corrosion and a 611 00:30:54.240 --> 00:30:57.759 connector somewhere. You know, if it's continually getting water. Did 612 00:30:57.799 --> 00:31:02.319 they solve the water intrusion? You gotta start. No, that's 613 00:31:02.319 --> 00:31:04.920 gotta be fixed. It doesn't matter the rest of it, 614 00:31:04.920 --> 00:31:05.440 doesn't matter. 615 00:31:05.480 --> 00:31:07.359 Where's the water coming from exactly? 616 00:31:09.400 --> 00:31:12.799 I don't know. Now, I was wondering about something, and 617 00:31:12.880 --> 00:31:15.599 I'm not sure the timing fits for this, but maybe 618 00:31:15.599 --> 00:31:18.079 a couple of years ago or so I had the 619 00:31:18.119 --> 00:31:22.480 windshield replaced, but this has only started about six months ago. 620 00:31:22.519 --> 00:31:24.240 But I was wondering if that might be it. 621 00:31:24.240 --> 00:31:27.400 It's entirely possible. Well, it's not hard to fix, I mean, 622 00:31:27.519 --> 00:31:29.799 or not hard to find. You just you know, you 623 00:31:29.839 --> 00:31:32.400 could have a plug you know, plugged vent too. I mean, 624 00:31:32.440 --> 00:31:35.160 you're you're you know, the little screen by your wipers. 625 00:31:35.720 --> 00:31:37.400 The water will go down there, and there is a 626 00:31:37.480 --> 00:31:40.160 drain that does get plugged up and that can back 627 00:31:40.240 --> 00:31:42.680 up into the car. So I think you can fix 628 00:31:42.720 --> 00:31:43.079 the water. 629 00:31:43.160 --> 00:31:44.000 That's the first thing. 630 00:31:44.319 --> 00:31:45.240 You gotta fix the water. 631 00:31:45.319 --> 00:31:46.920 The first thing is solving the water. 632 00:31:47.400 --> 00:31:50.880 The second thing is finding Now, could there be damage 633 00:31:51.160 --> 00:31:53.400 to circuit boards that need to be replaced? 634 00:31:53.519 --> 00:31:57.319 Yes? Yeah, the corrosion will start with water intrusion. That's 635 00:31:57.319 --> 00:31:58.160 the biggest concern. 636 00:31:58.400 --> 00:32:01.279 Run is this under warranty? 637 00:32:01.480 --> 00:32:03.319 No, it's too old and too hot milds. 638 00:32:03.920 --> 00:32:07.920 Oh, of course it's I'm sorry, Yeah, it's twenty fifteen. 639 00:32:08.240 --> 00:32:10.200 So why don't you take it over to Kevin? I mean, 640 00:32:10.240 --> 00:32:11.279 where is it right now? 641 00:32:12.880 --> 00:32:15.680 Well, it's in Colorado Springs, but I don't mind coming 642 00:32:15.759 --> 00:32:17.319 up there for something like that because I can make 643 00:32:17.319 --> 00:32:18.160 an appointment whatever. 644 00:32:18.200 --> 00:32:20.960 And wait, well, Jesse's really good down in the springs too. 645 00:32:22.279 --> 00:32:24.160 Who is Jesse? Honest accurate? 646 00:32:24.680 --> 00:32:26.480 That's right, honest, accurate auto. 647 00:32:27.480 --> 00:32:30.559 Why don't you call why don't you call honest accurate auto? 648 00:32:30.599 --> 00:32:33.319 Ask for Jesse? Tell him the issue you're having. He's 649 00:32:33.319 --> 00:32:34.680 pretty good at tracking that down. 650 00:32:36.440 --> 00:32:37.400 Okay, that sounds great. 651 00:32:37.400 --> 00:32:40.000 Where have you had it? Have you had it on 652 00:32:40.160 --> 00:32:40.640 a dealer. 653 00:32:42.160 --> 00:32:44.400 No, No, I've got a shop that I trust and 654 00:32:44.440 --> 00:32:47.759 they're good and everything, and I go over there. So 655 00:32:47.839 --> 00:32:49.079 that's where I take all my stuff. 656 00:32:49.079 --> 00:32:52.160 Okay. Now, now they may be good, and they may 657 00:32:52.200 --> 00:32:52.839 be honest. 658 00:32:54.240 --> 00:32:56.839 They may be honest and good, but sometimes it just 659 00:32:56.920 --> 00:32:59.240 takes an extra touch, and so. 660 00:33:00.079 --> 00:33:00.720 Try them out. 661 00:33:01.480 --> 00:33:04.160 Yeah, and it's it's called honest, accurate auto. 662 00:33:04.279 --> 00:33:07.200 And I would seriously focus on the water before I 663 00:33:07.279 --> 00:33:08.559 focused on anything else. 664 00:33:09.960 --> 00:33:10.400 Yeah, I can't. 665 00:33:10.400 --> 00:33:12.799 Don't tell me about the no start or anything. That's 666 00:33:12.839 --> 00:33:15.240 not a concern. I have water coming in my car. 667 00:33:15.359 --> 00:33:16.240 That's where you start. 668 00:33:17.359 --> 00:33:18.599 That's the first one man. 669 00:33:19.119 --> 00:33:26.079 Once that's done, then you can hunt down the electrical problem. Yeah, 670 00:33:26.119 --> 00:33:28.880 there might not be there. Night might not be another 671 00:33:28.920 --> 00:33:30.279 problem once it drives up. 672 00:33:30.880 --> 00:33:31.240 All right? 673 00:33:31.279 --> 00:33:33.799 Three oh three seven one three talk seven one three 674 00:33:33.799 --> 00:33:36.799 eight two five five Angel, go ahead, what's going on? 675 00:33:40.000 --> 00:33:40.160 Hi? 676 00:33:40.279 --> 00:33:40.920 Can you near me? 677 00:33:42.160 --> 00:33:42.839 I can hear you. 678 00:33:44.559 --> 00:33:45.039 Okay. 679 00:33:45.519 --> 00:33:53.079 So my father who has terrible late stage SELPD, he 680 00:33:53.160 --> 00:33:56.319 lives in my It sounds weird, but he lives in 681 00:33:56.359 --> 00:34:01.440 my yard in an RV. And he apparently thought he 682 00:34:01.519 --> 00:34:04.400 needed to go buy a new RV, and so he 683 00:34:04.480 --> 00:34:06.799 went to os Road Automotive in Fort. 684 00:34:06.599 --> 00:34:08.719 Loveton, and. 685 00:34:10.760 --> 00:34:14.639 He had I think he had gotten like a attack 686 00:34:14.760 --> 00:34:17.400 three pound or something. So he had twenty five hundred 687 00:34:17.480 --> 00:34:22.079 dollars and he signed up for a fifteen thousand dollars RV, 688 00:34:24.000 --> 00:34:26.920 which he doesn't have the remaining funds. He does have 689 00:34:27.000 --> 00:34:30.400 some land in Arizona that he could potentially sell and 690 00:34:30.440 --> 00:34:33.480 get the remaining funds, but anyway, that's that's a long story. 691 00:34:33.519 --> 00:34:37.079 So anyway, he signed sport to purchase an RV. He 692 00:34:37.199 --> 00:34:40.280 put twenty five hundred down on it, and then he 693 00:34:40.480 --> 00:34:42.320 left and he said he would come back with the 694 00:34:42.360 --> 00:34:46.719 remaining funds. Well, he doesn't have the remaining funds and 695 00:34:46.840 --> 00:34:49.400 he never took the RV off the lot or anything. 696 00:34:50.480 --> 00:34:52.559 And then he finally talked to us about it, and 697 00:34:52.599 --> 00:34:54.679 we're like, you can't do that. You need to go 698 00:34:54.719 --> 00:34:57.159 get your money back. That's all the money you have, 699 00:34:57.320 --> 00:35:03.599 you know. And so basically, let me ask you something, angel, Angel, 700 00:35:03.639 --> 00:35:05.440 let me angel, I want to ask you something. 701 00:35:05.559 --> 00:35:08.400 We're going to continue this after the break, but I 702 00:35:08.480 --> 00:35:13.679 want to ask you does he have dementia? 703 00:35:13.800 --> 00:35:14.760 He does not. 704 00:35:15.039 --> 00:35:16.960 He has not been diagnosed with dementia. 705 00:35:17.480 --> 00:35:19.679 All right, hold on, we'll come back to this and 706 00:35:19.760 --> 00:35:23.159 more coming up on the troubles Go with a sure 707 00:35:23.280 --> 00:35:26.679 thing Denver's Best Roofer Excel Roofing dot com. You don't 708 00:35:26.719 --> 00:35:32.719 pay a cent until you're content. Time for an insurance 709 00:35:32.800 --> 00:35:36.519 check up free, no obligation. In comparison, call Compass Insurance 710 00:35:36.679 --> 00:35:39.719 paying too much your coverage at dozens of insurance companies 711 00:35:39.800 --> 00:35:42.400 find out now three all three seven seven to one help. 712 00:35:42.559 --> 00:35:45.199 You'll think you're his only customer when you choose Frank 713 00:35:45.239 --> 00:35:47.679 durand the real estate Man dot com to list your 714 00:35:47.719 --> 00:35:50.840 home with Remax Alliance three oh three nine two zero 715 00:35:51.000 --> 00:35:52.079 sixteen twenty. 716 00:35:51.760 --> 00:36:02.920 Two rift So you don't have. 717 00:36:05.599 --> 00:36:07.559 Run just as fast as we can. 718 00:36:08.880 --> 00:36:10.159 Shoot's gonna help. 719 00:36:10.440 --> 00:36:10.760 Come. 720 00:36:12.320 --> 00:36:14.519 This is the Troubleshooter Show. 721 00:36:15.119 --> 00:36:24.199 No Tom Martino, Hey Tom Martino here, Welcome to the show. 722 00:36:24.239 --> 00:36:27.000 Three O three seven one three talk seven one three 723 00:36:27.119 --> 00:36:28.320 eight two five five. 724 00:36:28.480 --> 00:36:29.920 Now today is. 725 00:36:29.960 --> 00:36:33.079 Car Day and we're here to help you with cars 726 00:36:33.119 --> 00:36:35.519 and talk about cars and issues and motor vehicles, but 727 00:36:35.639 --> 00:36:37.719 anything else that comes up. And we do have a 728 00:36:37.800 --> 00:36:41.679 follow up where we do have an expert on and uh, Mark. 729 00:36:41.440 --> 00:36:43.000 Do you want to take this one? You took the 730 00:36:43.039 --> 00:36:44.000 call from Leslie. 731 00:36:44.079 --> 00:36:48.599 This one is completely insane. The call came in yesterday 732 00:36:48.639 --> 00:36:51.760 from Leslie and let me just recap it real quick. 733 00:36:52.119 --> 00:36:54.320 She wanted to paint her house, so she went to 734 00:36:54.360 --> 00:36:59.079 the h o Ways website because there's only uh, you know, 735 00:36:59.280 --> 00:37:03.199 particular color patterns and colors you can choose, So she 736 00:37:03.400 --> 00:37:06.280 chose one. It happened to be number fifty three, and 737 00:37:06.320 --> 00:37:10.360 that ties in with Guyries or Sherwin Williams. Number fifty 738 00:37:10.400 --> 00:37:15.159 three for her neighborhood, like literally for her neighborhood. 739 00:37:15.199 --> 00:37:18.679 So she chooses it. Then she hires a contractor. 740 00:37:19.360 --> 00:37:22.320 The contractor goes to Guy Rees, picks up the paint, 741 00:37:22.639 --> 00:37:25.119 goes over to her house, is going to start painting, 742 00:37:25.519 --> 00:37:28.760 and she leaves for work. He starts painting. She gets home, 743 00:37:29.760 --> 00:37:35.239 the house is green. Number fifty three is gray. What 744 00:37:35.480 --> 00:37:39.519 happened was the HOA. At first you would think the 745 00:37:39.599 --> 00:37:43.119 contractor messed up, the painter painter did not mess up. 746 00:37:43.400 --> 00:37:47.599 Who actually messed up was the website for the HOA 747 00:37:47.840 --> 00:37:50.719 where you would go to choose what color you want, 748 00:37:51.039 --> 00:37:54.039 and she chose fifty three, which was supposed to be 749 00:37:54.159 --> 00:37:56.960 like basically a gray and white, and it ended up 750 00:37:57.000 --> 00:38:01.840 being green. So she calls up the contractor. At first 751 00:38:01.880 --> 00:38:04.800 of course, and it wasn't his fault. He's like, I 752 00:38:04.960 --> 00:38:07.599 just grabbed number fifty three, like you told me. She 753 00:38:07.760 --> 00:38:10.960 makes sure Sherwin Williams, her guy Reyes gave him the 754 00:38:11.039 --> 00:38:14.320 right one, which was fifty three. Then she calls up 755 00:38:14.360 --> 00:38:18.519 the HOA or the management company and says, hey, what's 756 00:38:18.559 --> 00:38:22.480 going on here? Number fifty three is gray and it's 757 00:38:22.480 --> 00:38:25.599 not gray. It's actually green according to everybody else, And 758 00:38:25.639 --> 00:38:28.440 they go, oh, whoops, we messed up on the website. 759 00:38:28.599 --> 00:38:32.360 So the website actually was wrong, and that's where you 760 00:38:32.519 --> 00:38:35.039 have to go and pick out your colors in this 761 00:38:35.079 --> 00:38:39.559 particular community. So then it gets even weirder after they 762 00:38:39.599 --> 00:38:43.239 acknowledge that they offer her two thousand dollars. The paint 763 00:38:43.320 --> 00:38:46.440 job cost eight thousand, but they offer her two thousand 764 00:38:46.480 --> 00:38:50.360 dollars for whatever reason. But what's the strangest part is 765 00:38:50.719 --> 00:38:54.039 then they redo the website. Now on the website and 766 00:38:54.079 --> 00:38:57.960 she has screenshots of the original. Now on the website, 767 00:38:58.079 --> 00:39:00.960 it says, hey, you need to make sure it's the 768 00:39:01.079 --> 00:39:03.760 right color when it shows up at your house, and 769 00:39:03.960 --> 00:39:07.000 fifty three is now the proper color of gray. So 770 00:39:07.119 --> 00:39:11.079 the question is for Brad O'Brien, Brad, I think we 771 00:39:11.159 --> 00:39:14.519 have sent you some of the documentation from the HOA, 772 00:39:15.000 --> 00:39:19.599 But pretty much everything I looked at, everything Dmitri looked 773 00:39:19.599 --> 00:39:23.280 at is pretty much exactly what I just recapped. Dmitri, 774 00:39:23.679 --> 00:39:25.639 Is there something you want to add because you looked 775 00:39:25.639 --> 00:39:26.320 at a lot of it? 776 00:39:26.679 --> 00:39:29.800 No, I think you did the perfect job summarizing the situation. 777 00:39:30.159 --> 00:39:33.800 She she followed the rules, she got the cho Way 778 00:39:33.800 --> 00:39:35.800 approval to paint her to paint her. 779 00:39:35.719 --> 00:39:36.639 House number fifty. 780 00:39:36.880 --> 00:39:40.599 She did everything exactly right, and she comes home from 781 00:39:40.599 --> 00:39:42.960 work expecting to see a gray house, and it turns 782 00:39:43.000 --> 00:39:45.800 out it's green. The choy says, oops, we made a 783 00:39:45.840 --> 00:39:48.559 mistake on our website where you chose the colors and 784 00:39:48.599 --> 00:39:49.519 the paint codes. 785 00:39:49.920 --> 00:39:53.039 They fixed that mistake right, and then they put in 786 00:39:53.119 --> 00:39:56.800 a lot of other legally. But I have a quick 787 00:39:56.920 --> 00:39:57.880 question though, Guys. 788 00:39:58.039 --> 00:40:02.239 Yeah, is the HOA saying she's not allowed to have 789 00:40:02.360 --> 00:40:02.800 the green? 790 00:40:03.000 --> 00:40:03.920 No, sure it's not. 791 00:40:04.159 --> 00:40:06.880 She doesn't want green, she says, who the hell wants 792 00:40:06.920 --> 00:40:08.719 to their house puke green? 793 00:40:09.199 --> 00:40:11.800 That's the last color in the Okay, What I mean. 794 00:40:11.760 --> 00:40:14.519 Is that it is one I just wanted to know 795 00:40:15.119 --> 00:40:17.840 as an aside, it is one of the approved color I. 796 00:40:17.840 --> 00:40:20.400 Don't know I think. We asked her that Leslie was 797 00:40:20.480 --> 00:40:20.960 the green. 798 00:40:21.079 --> 00:40:26.039 Your house is now one of the approved Hi, everybody, 799 00:40:26.159 --> 00:40:27.000 it was, Yes. 800 00:40:27.000 --> 00:40:30.760 Yes, it is one of them. But you don't want 801 00:40:30.760 --> 00:40:32.800 the color. Who would want that? 802 00:40:32.920 --> 00:40:36.880 So the color, the green that I currently have is 803 00:40:36.920 --> 00:40:39.599 the color fifty three. This is what it was supposed 804 00:40:39.639 --> 00:40:42.559 to be. Fifty three was supposed to be this green house, 805 00:40:43.280 --> 00:40:46.440 this green color. However, on the West site when I 806 00:40:46.519 --> 00:40:48.480 picked it, fifty three. 807 00:40:48.599 --> 00:40:52.280 Was absolutely a dark green. Yeah, we got it, wet, Brad, 808 00:40:52.400 --> 00:40:55.320 get right, Yeah, we got it, Brad. 809 00:40:55.760 --> 00:41:00.199 Hey, Brad has any responsibility here to repaint her house. 810 00:41:00.280 --> 00:41:01.800 Hold on one more thing for Brad. 811 00:41:01.880 --> 00:41:04.960 So, Brad, they wanted to compensate her two grand the 812 00:41:05.000 --> 00:41:08.599 paint jobs eight. And when she said that's not acceptable, 813 00:41:08.679 --> 00:41:10.679 I might talk to an attorney or whatever. 814 00:41:11.159 --> 00:41:12.320 Now they ghost her. 815 00:41:12.360 --> 00:41:16.000 Now they say, because you threatened legal action, we're simply 816 00:41:16.039 --> 00:41:17.360 not going to talk to you anymore. 817 00:41:17.400 --> 00:41:18.119 We're done. 818 00:41:18.400 --> 00:41:21.920 So the other thing is in her HOA agreement, Brad, 819 00:41:22.199 --> 00:41:26.159 there is an arbitration clause as well, and she has 820 00:41:26.360 --> 00:41:32.159 started that process. But she is telling us that they 821 00:41:32.159 --> 00:41:35.840 don't even have to respond to the arbitration in any 822 00:41:35.960 --> 00:41:39.679 certain timeframe. According to the documents. But go ahead, Brad, 823 00:41:39.719 --> 00:41:41.599 ask questions, give your thoughts. 824 00:41:42.199 --> 00:41:44.679 Well, this is I'm just wondering, Brad, if you think 825 00:41:44.679 --> 00:41:47.320 they have liability, Well. 826 00:41:47.599 --> 00:41:50.159 That's that's the ultimate question, and that's I really can't 827 00:41:50.159 --> 00:41:54.679 tell you. Obviously, it's a case of mistake. A mistake 828 00:41:54.800 --> 00:41:58.440 was made, and now the HOA is not responsible for 829 00:41:58.800 --> 00:42:03.480 painting people's houses or paying for paintings people's houses. The 830 00:42:03.599 --> 00:42:07.480 question is is their mistake that was that Leslie relied 831 00:42:07.519 --> 00:42:10.280 on something that causes them liability for. 832 00:42:12.000 --> 00:42:14.039 To redo it. So, I don't know. 833 00:42:14.599 --> 00:42:16.639 It would take some research on this on how the 834 00:42:16.679 --> 00:42:18.599 courts of address this kind of question. 835 00:42:18.480 --> 00:42:20.880 Before Hey, Brad, what does your gut say? Just from 836 00:42:20.880 --> 00:42:26.000 a common sense standpoint, h Way says, Well, the h 837 00:42:26.199 --> 00:42:28.559 Way says, you have to do only what we say 838 00:42:28.599 --> 00:42:31.199 on our website, So go pick it out and your 839 00:42:31.280 --> 00:42:34.519 contractor will pick up the pain at guy ries, I mean, 840 00:42:34.880 --> 00:42:36.599 I don't know how well she would have done it. 841 00:42:36.639 --> 00:42:39.559 The only thing I would argue against is, you know, 842 00:42:39.920 --> 00:42:42.800 I probably would have been there. I probably would have 843 00:42:42.840 --> 00:42:45.119 wanted to see a little of the pain on the house. 844 00:42:45.400 --> 00:42:47.400 I might have wanted done something like that. 845 00:42:47.639 --> 00:42:49.920 But you know, she works all the time, and I'm 846 00:42:49.960 --> 00:42:51.960 sorry to interrupt, but I wanted to get that out. 847 00:42:53.719 --> 00:42:56.519 Well, h way did not approve a green color. They 848 00:42:56.519 --> 00:42:59.760 approved gray. It was a mistake made that called fifty 849 00:42:59.760 --> 00:43:02.599 three uh gray when it was really green. 850 00:43:06.199 --> 00:43:07.599 I think practically speaking. 851 00:43:07.400 --> 00:43:09.760 You want to find out what's what's the cost to 852 00:43:09.800 --> 00:43:12.159 fix this? I mean, can can the painting company call 853 00:43:12.199 --> 00:43:14.719 that a first coat and just do a second coat? 854 00:43:14.800 --> 00:43:16.639 And it's only four thousand not eight thousand? 855 00:43:17.000 --> 00:43:17.199 Is that? 856 00:43:17.719 --> 00:43:22.000 Is there some way to go down to the cost to. 857 00:43:20.960 --> 00:43:23.639 Remediate this so it's not eight maybe it's half that, 858 00:43:24.239 --> 00:43:26.519 and then try to get the HUA to come up 859 00:43:26.519 --> 00:43:28.519 from two to four and get get it still done. 860 00:43:28.719 --> 00:43:31.199 To work this out, because going to court. 861 00:43:31.039 --> 00:43:34.679 Over something that always maybe four thousand with an. 862 00:43:34.599 --> 00:43:37.039 Attorney may not make a lot of sense. And it's 863 00:43:37.039 --> 00:43:39.800 gonna be an attorney feed provision in any HUA where 864 00:43:39.800 --> 00:43:43.199 the prevailing party gets their attorney's paid by the losing party. 865 00:43:43.320 --> 00:43:45.719 So that's that could be more than the amount there 866 00:43:45.719 --> 00:43:46.480 even fighting over. 867 00:43:49.159 --> 00:43:51.159 How much did the paint job costs. 868 00:43:52.599 --> 00:43:54.280 A lesson eight thou. 869 00:43:54.400 --> 00:43:56.760 And I can tell you this, going from a dark 870 00:43:56.880 --> 00:43:58.760 is it a dark green? It looks dark to me? 871 00:43:59.480 --> 00:44:01.840 It going from a dark green to kind of a 872 00:44:01.960 --> 00:44:04.840 lighter is it a light gray or not? I think 873 00:44:04.920 --> 00:44:07.519 you would have to reprime. I think I think it 874 00:44:07.559 --> 00:44:10.079 would show through. But that's a you know, a painter 875 00:44:10.199 --> 00:44:10.800 can tell you. 876 00:44:12.800 --> 00:44:14.320 Yeah, you know, repainting it. 877 00:44:14.400 --> 00:44:17.960 Obviously it wouldn't even be enough for me. And so 878 00:44:18.119 --> 00:44:22.400 I actually proposed that to the board they offer to 879 00:44:22.760 --> 00:44:25.639 I went back and said, let's before and that way, 880 00:44:25.679 --> 00:44:27.280 we're cutting the losses down the middle. 881 00:44:27.320 --> 00:44:28.239 And I embraced a. 882 00:44:28.159 --> 00:44:31.559 Pute green House because I have been a citizen here 883 00:44:31.599 --> 00:44:34.760 for the past what seventeen years. I pay my dues 884 00:44:34.800 --> 00:44:38.079 on time. I've never once had even a threat of 885 00:44:38.119 --> 00:44:41.360 any kind of violation, and it really feels like they 886 00:44:41.480 --> 00:44:43.920 just don't care. It's honestly giving me a bad taste 887 00:44:43.920 --> 00:44:47.280 in my mouth. It's like, I'm this is just bad 888 00:44:47.360 --> 00:44:50.159 for the way I feel toward my community now, like 889 00:44:50.239 --> 00:44:54.039 they don't care. I sent in the ADR on May sixth, 890 00:44:54.079 --> 00:44:56.519 so it's been over two weeks. I'm yet to get 891 00:44:56.519 --> 00:45:00.400 a response of any kind. And I did for pose, 892 00:45:00.480 --> 00:45:03.719 you know, four thousand, cutting it down to half, and 893 00:45:03.760 --> 00:45:05.280 they just they don't care. 894 00:45:07.840 --> 00:45:09.079 I would think it was. 895 00:45:09.199 --> 00:45:14.719 Unfortunately, unfortunately, you have to go through the process outlined 896 00:45:15.199 --> 00:45:18.559 in the bylaws, right Brad, which I can. 897 00:45:19.760 --> 00:45:22.079 Yes, there's a plan process in any well drafted y 898 00:45:22.119 --> 00:45:26.840 to eight documents, and she did that. 899 00:45:26.920 --> 00:45:28.480 We talked about that yesterday. 900 00:45:28.519 --> 00:45:32.159 She she invoked the arbitration clause and sent in the 901 00:45:32.280 --> 00:45:36.239 letter requesting it her She's she doesn't know if they're 902 00:45:36.280 --> 00:45:37.639 ever going to respond to her. 903 00:45:37.559 --> 00:45:39.639 Though I would say they probably have to. 904 00:45:43.480 --> 00:45:46.280 Yeah, I'm sure they do. There must be some kind 905 00:45:46.320 --> 00:45:48.880 of penalty if they don't or something. I mean, the 906 00:45:48.920 --> 00:45:51.760 bylaws are there for a reason. They gotta figure they 907 00:45:51.800 --> 00:45:54.800 got to figure this out. This is this is crazy. 908 00:45:55.320 --> 00:45:58.199 I mean, I can't believe they're not taking responsibility and 909 00:45:58.280 --> 00:46:01.159 just repainting your house. I mean that it seems so 910 00:46:01.320 --> 00:46:06.039 logical to me. I don't see where unless they say, well, 911 00:46:06.159 --> 00:46:09.320 it was part your responsibility for not babysitting it. 912 00:46:09.719 --> 00:46:10.719 But I don't see that. 913 00:46:11.039 --> 00:46:16.360 Come on, man, you picked a color appeared by them. 914 00:46:16.559 --> 00:46:19.360 Their defense up to this point has been that I 915 00:46:19.440 --> 00:46:23.280 did not do my due diligence. However, after living in 916 00:46:23.280 --> 00:46:26.840 a community for seventeen years, I actually learned to rely 917 00:46:27.079 --> 00:46:30.760 on the response provided by my AHOA. Why would n't 918 00:46:30.800 --> 00:46:33.320 I If I can't and we probably need a new hoa, 919 00:46:33.559 --> 00:46:36.280 you know, and so I did not think that it 920 00:46:36.320 --> 00:46:39.519 was necessary to question. And furthermore, there was no disclaimer. 921 00:46:40.360 --> 00:46:42.840 I actually sent an additional email early this morning. I'm 922 00:46:42.880 --> 00:46:44.559 not sure whether or not you gentlemen, had a chance 923 00:46:44.599 --> 00:46:50.679 to look at it. A disclaimer was added on March twelfth. 924 00:46:50.400 --> 00:46:54.159 And excuse me, and they should have the disclaimer should 925 00:46:54.159 --> 00:46:55.400 have been there in the beginning. 926 00:46:56.920 --> 00:46:59.920 However it was not, so the discreamer wasn't actually at 927 00:47:00.360 --> 00:47:04.760 So after my house is done for it's green, which is. 928 00:47:04.679 --> 00:47:08.199 Good because they listen. That's actually a good thing. 929 00:47:08.239 --> 00:47:11.440 They learned their lesson and they corrected the mistake by 930 00:47:11.480 --> 00:47:14.519 putting a disclaimer up going look at this, what's interesting? 931 00:47:14.599 --> 00:47:16.119 Brad. Let me ask you this. 932 00:47:16.559 --> 00:47:20.320 If she doesn't repaint it, I don't know what kind 933 00:47:20.360 --> 00:47:23.400 of a case she would have. If she does repaint 934 00:47:23.400 --> 00:47:27.280 it and she's out six thousand dollars, then I can 935 00:47:27.360 --> 00:47:28.880 see the monetary damage. 936 00:47:29.119 --> 00:47:31.000 But if she decides to keep it. 937 00:47:31.039 --> 00:47:35.519 Green and not move forward with changing it, what the 938 00:47:35.559 --> 00:47:38.159 hell would you sue for? 939 00:47:38.159 --> 00:47:40.960 Well, green was not an officially approved color, even though 940 00:47:40.960 --> 00:47:41.880 the website said so. 941 00:47:42.199 --> 00:47:44.800 No, it isn't approved color. It's the wrong number. 942 00:47:44.960 --> 00:47:48.320 It is an approved color. She just doesn't like it. 943 00:47:48.320 --> 00:47:50.360 It is technically an approved color. 944 00:47:52.719 --> 00:47:57.079 Okay, now, well that's true. Then she has the right 945 00:47:57.119 --> 00:47:58.000 to keep it green. 946 00:47:59.679 --> 00:48:03.920 Right, and no one's making her change it. That she 947 00:48:04.119 --> 00:48:06.920 does have a right to keep it green. She doesn't 948 00:48:06.960 --> 00:48:10.760 want it green even though she's allowed to keep it green. 949 00:48:11.239 --> 00:48:16.559 The whole point here is their numbering system was mislabeled 950 00:48:17.000 --> 00:48:21.280 and cost her what she considers a paint job because 951 00:48:21.280 --> 00:48:23.760 she would have never painted at this color. 952 00:48:25.440 --> 00:48:25.840 Correct. 953 00:48:28.360 --> 00:48:31.800 It's not so much being that it's not approved. The 954 00:48:31.920 --> 00:48:34.840 issue is it's not what she wanted. 955 00:48:36.800 --> 00:48:38.920 And for to take the simplicity, I would have been 956 00:48:38.960 --> 00:48:42.920 willing to embrace the green. At least pay me half 957 00:48:43.000 --> 00:48:44.559 of what I'm in the hole. That can make me 958 00:48:44.599 --> 00:48:47.239 feel a little bit better about it, and life goes on. 959 00:48:47.960 --> 00:48:49.639 At this point, it's like braining my summer. 960 00:48:49.840 --> 00:48:52.480 So what you're saying is, what you're saying is for 961 00:48:52.639 --> 00:48:55.880 enough damages for your pain and suffering, you're willing to 962 00:48:55.960 --> 00:48:59.880 move on, And you're saying two thousand doesn't. 963 00:48:59.599 --> 00:49:00.360 Cut it for it. 964 00:49:02.840 --> 00:49:04.719 I mean, I'm over. I'm not going to get the 965 00:49:04.719 --> 00:49:11.960 house repeat because it would cost me moreated. 966 00:49:10.519 --> 00:49:13.239 I know, But here's the problem with the two grand. 967 00:49:14.199 --> 00:49:16.679 To get an extra two grand is going to cost 968 00:49:16.679 --> 00:49:19.360 you more than two grand, right, Brad? 969 00:49:20.199 --> 00:49:24.119 Yes, that's the bottom line. 970 00:49:24.880 --> 00:49:28.360 Now, is small claims court a venue not if it 971 00:49:28.400 --> 00:49:33.639 has an arbitration clause, So go through the arbitration and 972 00:49:33.719 --> 00:49:37.039 ask for more damages. But as Mark pointed out before, 973 00:49:37.559 --> 00:49:40.519 if you're willing to keep the green and no one's 974 00:49:40.599 --> 00:49:44.679 making you change it, then you may have no choice 975 00:49:45.119 --> 00:49:48.079 but to keep it, and then therefore there are no damages. 976 00:49:48.480 --> 00:49:51.920 Because Brad, I mean, if she keeps the color, there 977 00:49:51.920 --> 00:49:57.639 are no monetary damages. H would the courts recognize her 978 00:49:57.760 --> 00:50:00.639 disappointment factor as a damage. 979 00:50:01.679 --> 00:50:04.719 Well, she could argue that it's just not acceptable to her, 980 00:50:05.559 --> 00:50:09.039 and that may be a good argument, and and so 981 00:50:09.079 --> 00:50:12.280 therefore the cost to change it to gray is a 982 00:50:13.239 --> 00:50:14.199 measure her damages. 983 00:50:16.400 --> 00:50:19.639 Okay, And even if she doesn't do it, in other words, 984 00:50:21.599 --> 00:50:22.719 I don't know, Well, she. 985 00:50:24.280 --> 00:50:27.199 Can keep the house in and keep the two thousand dollars. 986 00:50:28.159 --> 00:50:31.480 Well that's what she's thinking about. They didn't They didn't 987 00:50:31.480 --> 00:50:34.639 make her repaint. But she's saying she wants to keep 988 00:50:34.679 --> 00:50:38.519 the green and get four thousand dollars, not keep it 989 00:50:38.599 --> 00:50:42.119 and get two. You know, Leslie, I hate saying this, 990 00:50:42.599 --> 00:50:45.880 but at this point it might be worth just keep it. 991 00:50:47.679 --> 00:50:52.000 What's that paint it and it's not costing me anything else. 992 00:50:52.079 --> 00:50:53.159 I'd be happy with that. 993 00:50:53.400 --> 00:50:55.800 But they said it wasn't even an option. It was 994 00:50:55.840 --> 00:50:58.280 pretty much Tavarians or nothing. And now there's not even 995 00:50:58.280 --> 00:51:01.760 any discussions going on about it. I sent another email 996 00:51:01.800 --> 00:51:05.239 telling them let's talk about four thousand, you know, let's negotiate. 997 00:51:05.960 --> 00:51:08.119 And no, Yeah, but they don't want to. 998 00:51:08.440 --> 00:51:13.079 Here's why. Because here's why. Because most of the time 999 00:51:13.559 --> 00:51:18.480 when residents sue hoa's, they lose even if they win, 1000 00:51:19.480 --> 00:51:22.079 because they're fighting with your money. 1001 00:51:22.480 --> 00:51:24.079 They're not fighting with their own money. 1002 00:51:24.199 --> 00:51:27.280 It's not like someone on the board says, oh damn, 1003 00:51:27.559 --> 00:51:28.800 this is gonna cost me. 1004 00:51:29.360 --> 00:51:29.719 They don't. 1005 00:51:29.800 --> 00:51:31.360 It's invisible money to them. 1006 00:51:31.679 --> 00:51:36.719 Everyone chips in hoas are terrible enemies because they have 1007 00:51:36.800 --> 00:51:38.719 no pain in the game. 1008 00:51:39.079 --> 00:51:39.960 There's no pain. 1009 00:51:40.800 --> 00:51:44.079 It doesn't turn out to be an assessment against every 1010 00:51:44.079 --> 00:51:48.760 homeowner for this lawsuit. It's not gonna hurt them, so 1011 00:51:48.800 --> 00:51:52.480 they don't mind fighting. That's what you have to know 1012 00:51:53.039 --> 00:51:55.079 that there is no upside here for you. 1013 00:51:55.320 --> 00:51:57.000 None none. 1014 00:51:57.920 --> 00:52:00.239 If they don't voluntarily do it, you're not going to 1015 00:52:00.280 --> 00:52:03.880 get it, I would go through the arbitration. They have 1016 00:52:04.039 --> 00:52:10.800 to answer the arbitration and just say that I want for. 1017 00:52:12.360 --> 00:52:13.639 Go ahead. 1018 00:52:15.960 --> 00:52:19.599 Is mediation, which I guess would be a step, and 1019 00:52:19.599 --> 00:52:21.599 that would probably even if I was to file. 1020 00:52:21.360 --> 00:52:22.159 In small planes. 1021 00:52:22.480 --> 00:52:27.920 I'm assuming that the judge would probably order mediation even 1022 00:52:27.960 --> 00:52:30.239 prior to accepting the case. That this is what I 1023 00:52:30.239 --> 00:52:30.639 would think. 1024 00:52:30.679 --> 00:52:31.920 Obviously, I'm not an expert. 1025 00:52:32.800 --> 00:52:38.679 Sometimes they do, Hey, Mark, what did you say? What 1026 00:52:38.800 --> 00:52:41.480 did you say? The arbitration clause says. 1027 00:52:42.400 --> 00:52:44.760 I'm not staring at it right now, but it basically 1028 00:52:44.840 --> 00:52:47.840 says you have to write them a letter and you 1029 00:52:47.880 --> 00:52:53.760 want to invoke the arbitry arbitration clause, which I did, Okay, 1030 00:52:53.960 --> 00:52:54.960 and she did do that. 1031 00:52:55.039 --> 00:52:56.360 Okay, that's what you need to do. 1032 00:52:56.519 --> 00:52:59.280 Yeah, I mean, there's nothing else we can tell you, Angel. 1033 00:52:59.559 --> 00:53:03.000 Everything is dictated by that clause, but there's nothing we can. 1034 00:53:02.960 --> 00:53:05.199 Do about it. I have I'm actually process that you 1035 00:53:05.239 --> 00:53:05.679 agree to. 1036 00:53:05.880 --> 00:53:09.519 I actually think, Leslie, that's the best thing for you. 1037 00:53:09.639 --> 00:53:13.679 Hiring an attorney is gonna cost way more. Arbitration is 1038 00:53:13.719 --> 00:53:17.320 gonna cost you something, for sure, but you might get 1039 00:53:17.320 --> 00:53:20.800 that eight thousand. I mean, you know you've got I 1040 00:53:20.840 --> 00:53:23.239 don't think they're going to show up and lie. So 1041 00:53:23.400 --> 00:53:26.440 really it's gonna come down to, you know, what are 1042 00:53:26.440 --> 00:53:28.719 the facts here? And that's what I was hoping. Brad 1043 00:53:28.880 --> 00:53:31.320 might have dealt with something like this before, but it 1044 00:53:31.400 --> 00:53:35.159 is a pretty unique case. But they acknowledge they messed up. 1045 00:53:35.199 --> 00:53:38.599 They're gonna say that to the arbitrator. I highly doubt 1046 00:53:38.639 --> 00:53:41.480 they're gonna lie whatsoever. But Brad, let me just pick 1047 00:53:41.559 --> 00:53:43.239 your brain one more time than we have to take 1048 00:53:43.239 --> 00:53:46.760 a break. Just I know you're not looking all the docs. 1049 00:53:46.760 --> 00:53:49.559 In fact, I'm not even looking for legal advice, but 1050 00:53:49.840 --> 00:53:53.880 just based upon the conversation, if everything is factual, how 1051 00:53:53.880 --> 00:53:56.800 do you think an arbitrator would rule on this? 1052 00:53:58.880 --> 00:53:59.800 That's a legal question. 1053 00:54:00.079 --> 00:54:03.239 I just not position to answer that right now, fair enough. Also, 1054 00:54:03.480 --> 00:54:04.400 you know there's a duty. 1055 00:54:04.440 --> 00:54:06.559 What duty was did the agent after her? 1056 00:54:06.719 --> 00:54:09.760 But also did she have a duty to make sure 1057 00:54:09.960 --> 00:54:12.119 the paint color was what she was trying to get? 1058 00:54:12.360 --> 00:54:12.599 Yeah? 1059 00:54:12.800 --> 00:54:14.320 And see that's the big question. 1060 00:54:14.719 --> 00:54:18.000 Did she have any responsibility to follow up when she 1061 00:54:18.079 --> 00:54:19.639 saw the paint going on the house. 1062 00:54:19.840 --> 00:54:22.719 That is a big That's the first thing I asked her. 1063 00:54:23.119 --> 00:54:25.920 She left for work to contract, her shows up when 1064 00:54:25.960 --> 00:54:29.840 she gets back the paint is ninety percent done. 1065 00:54:29.920 --> 00:54:31.440 I mean, that's how it went down. 1066 00:54:31.719 --> 00:54:33.800 It's not like you ordered a red car and it 1067 00:54:33.840 --> 00:54:36.119 showed up and you're walking up to it and you go, 1068 00:54:36.159 --> 00:54:38.639 wait a second, that's black, not red. 1069 00:54:38.679 --> 00:54:39.719 I mean she didn't know. 1070 00:54:41.320 --> 00:54:45.199 I know, I know, all right, So listen, maybe this 1071 00:54:45.280 --> 00:54:47.880 is not what you wanted to hear, but you have 1072 00:54:48.000 --> 00:54:51.320 to go through the process, Brian, quickly, your comment. 1073 00:54:51.400 --> 00:54:52.199 Go ahead, Brian. 1074 00:54:56.039 --> 00:55:00.360 Here's the first time when they charged eight and they 1075 00:55:00.400 --> 00:55:02.480 probably had a power wash. They probably had to scrape, 1076 00:55:02.480 --> 00:55:04.599 they probably had to cough, they probably had to do 1077 00:55:04.639 --> 00:55:07.199 a lot of friming. The things they have today. If 1078 00:55:07.239 --> 00:55:09.920 you get a good paint, it comes with timer. I 1079 00:55:10.119 --> 00:55:12.880 cannot see that house. You can more than four thousand 1080 00:55:12.960 --> 00:55:15.719 dollars to redo it. I just can't, including paints and 1081 00:55:15.760 --> 00:55:17.920 everything else. And if she would want me to go 1082 00:55:17.960 --> 00:55:19.960 over and take a look at it, I'm not even 1083 00:55:20.000 --> 00:55:22.000 be able to do it cheaper. And I can show 1084 00:55:22.000 --> 00:55:24.519 her references, and I can show houses I've painted, and 1085 00:55:24.559 --> 00:55:26.920 I won't take any payments until the job is done, 1086 00:55:27.119 --> 00:55:28.280 no material. 1087 00:55:27.880 --> 00:55:30.880 Nothing, okay, But but here's the only problem I want. 1088 00:55:31.159 --> 00:55:33.199 She doesn't want to do it for four She's only 1089 00:55:33.280 --> 00:55:34.599 getting two from the HOA. 1090 00:55:36.199 --> 00:55:37.800 That's why I said it's going to probably be less 1091 00:55:37.800 --> 00:55:40.639 than four. I'll bet it's not even probably around three. 1092 00:55:40.920 --> 00:55:43.480 Worst case scenario, maybe the hoilll get read. 1093 00:55:43.519 --> 00:55:46.760 Okay, you may hey, hey, Kitchina hook them up in 1094 00:55:46.840 --> 00:55:49.119 case if he wants to go over and look at it, 1095 00:55:49.119 --> 00:55:51.519 it's fine with me. If she's fine with it. I'm 1096 00:55:51.599 --> 00:55:54.239 Tom Martinez. We have more coming up on the Troubleshooter Show. 1097 00:55:58.719 --> 00:56:01.960 Go with a sure Thing versus best Roofer Excel Roofing 1098 00:56:02.079 --> 00:56:04.719 dot com. You don't pay a cent until you're content. 1099 00:56:08.119 --> 00:56:11.679 Time for an insurance checkup free no obligation comparison call 1100 00:56:11.760 --> 00:56:15.079 Compass Insurance Paying too much your coverage at dozens of 1101 00:56:15.119 --> 00:56:17.760 insurance companies find out now three all three seven to 1102 00:56:17.840 --> 00:56:18.320 seven to one. 1103 00:56:18.440 --> 00:56:18.679 Help. 1104 00:56:18.840 --> 00:56:21.480 You'll think you're his only customer when you choose Frank 1105 00:56:21.559 --> 00:56:24.000 durand the real estate Man dot com to list your 1106 00:56:24.039 --> 00:56:27.199 home with Remax Alliance three all three nine two zero 1107 00:56:27.280 --> 00:56:35.239 sixteen twenty two. Hi Tom Artino, you're a troubleshooter. Frankarandrealestateman 1108 00:56:35.320 --> 00:56:38.400 dot com. From free market valuations of your home, find 1109 00:56:38.440 --> 00:56:40.679 out what it will sell for without an obligation to 1110 00:56:40.760 --> 00:56:43.599 list three or three nine two zero sixteen twenty two. 1111 00:56:44.039 --> 00:56:47.159 All right, let's talk to uh. Let's talk to Angel. 1112 00:56:47.280 --> 00:56:49.880 We left off with her before that other problem and 1113 00:56:50.039 --> 00:56:54.000 Angel's dad went out. Basically, this is what a lot 1114 00:56:54.000 --> 00:56:56.360 of older people do. Well, people do it in general, 1115 00:56:56.400 --> 00:56:59.079 not just older people. Her father lives in on our 1116 00:56:59.199 --> 00:57:03.239 v inner yard. He bought a fifteen thousand dollars new 1117 00:57:03.320 --> 00:57:05.960 RV that she says he can't afford. He did it 1118 00:57:06.000 --> 00:57:09.400 with a twenty five hundred dollars check down. Now he 1119 00:57:09.440 --> 00:57:13.360 has to pay the rest. She says he can't afford it. Now, 1120 00:57:13.679 --> 00:57:15.039 here's the problem. 1121 00:57:15.639 --> 00:57:16.480 If he's not. 1122 00:57:16.760 --> 00:57:20.280 Disabled in any way, and you can make a case 1123 00:57:20.320 --> 00:57:24.159 for competence, he's stuck with this purchase unless they will 1124 00:57:24.239 --> 00:57:27.519 let him out of the deal. So will they let 1125 00:57:27.639 --> 00:57:29.079 him out of the deal. 1126 00:57:33.119 --> 00:57:36.079 They are not letting them out of the deal. They 1127 00:57:36.079 --> 00:57:41.000 are basically saying if he doesn't want the camber, that's fine, 1128 00:57:41.239 --> 00:57:43.280 but they're keeping his twenty five. 1129 00:57:43.159 --> 00:57:50.320 Hundred dollars deposit. Okay, and mind Angel, it never less 1130 00:57:50.400 --> 00:57:50.719 a lot. 1131 00:57:50.800 --> 00:57:52.079 I don't know if that matters. 1132 00:57:52.480 --> 00:57:53.880 Yeah, no, that doesn't matter. 1133 00:57:53.920 --> 00:57:58.199 People think it does with cars, with RVs, with anything 1134 00:57:58.239 --> 00:57:59.679 he argue, doesn't matter. 1135 00:58:00.880 --> 00:58:07.199 What's that mark? People like to argue delivery. 1136 00:58:05.440 --> 00:58:10.000 Right, Delivery does not consummate a sale. The sales consummated 1137 00:58:10.000 --> 00:58:12.800 when you put the money down and you sign it. Now, 1138 00:58:13.079 --> 00:58:16.480 here's the deal. What was he thinking? 1139 00:58:16.760 --> 00:58:20.039 First of all, his current you're going to trade that in? 1140 00:58:22.760 --> 00:58:25.639 No, it's it's pretty deplorable. 1141 00:58:27.159 --> 00:58:30.480 It's he so well, Okay, it sounds like I just 1142 00:58:30.480 --> 00:58:32.599 got to jump in here. It sounds like he probably 1143 00:58:32.639 --> 00:58:35.079 does need a better place to stay. He's in a 1144 00:58:35.159 --> 00:58:37.960 deplorable RV in your yard. 1145 00:58:40.119 --> 00:58:42.199 Yes, yes, okay, he does. 1146 00:58:42.440 --> 00:58:44.599 Okay, you have managed. 1147 00:58:44.119 --> 00:58:48.119 To get him into a better situation. But now it's 1148 00:58:48.280 --> 00:58:51.840 just this twenty five dollars. He's on fixed income. 1149 00:58:52.559 --> 00:58:55.480 But he's got a better Well, I'm sorry, Angel, but 1150 00:58:55.559 --> 00:58:58.599 he's got a he's staying either inside with you guys 1151 00:58:58.599 --> 00:58:59.559 who are in a home. 1152 00:58:59.440 --> 00:59:03.760 Now, or what is the better situation. I'm just curious. 1153 00:59:04.400 --> 00:59:05.840 We got him another RV. 1154 00:59:06.960 --> 00:59:09.000 My mother in law have one that he is. 1155 00:59:09.159 --> 00:59:10.360 It's much better. 1156 00:59:10.599 --> 00:59:11.119 Excellution. 1157 00:59:11.880 --> 00:59:16.280 Okay, all right, excellent, So Angel, you're gonna you're not 1158 00:59:16.320 --> 00:59:18.599 going to get the twenty five hundred back. I don't think. 1159 00:59:18.840 --> 00:59:22.280 I don't think it depends on the contract. What did 1160 00:59:22.280 --> 00:59:22.760 he sign? 1161 00:59:22.840 --> 00:59:24.199 Did you look at the paperwork? 1162 00:59:26.280 --> 00:59:26.719 I did. 1163 00:59:26.960 --> 00:59:29.760 It's it's a lot of jargon. That is a little 1164 00:59:29.800 --> 00:59:32.960 bit over my head. He I will say, you know, 1165 00:59:33.039 --> 00:59:36.880 I don't know if this in our in our view 1166 00:59:37.079 --> 00:59:39.840 it matters. But tell me because you had mentioned dementia. 1167 00:59:39.960 --> 00:59:40.920 He has not been. 1168 00:59:40.800 --> 00:59:45.039 Diagnosed with dementia, but he is in stage COPD. I 1169 00:59:45.039 --> 00:59:48.679 mean he has even with full. 1170 00:59:48.559 --> 00:59:51.679 Yeah, but that doesn't that doesn't come into play. 1171 00:59:52.639 --> 00:59:54.320 Yeah, I mean. 1172 00:59:54.440 --> 00:59:57.760 That doesn't come into play. Really, I mean, his competence 1173 00:59:57.840 --> 01:00:01.440 is competence. Is he competent it or not? That's really 1174 01:00:01.880 --> 01:00:04.480 And and he knew what he was doing. How did he 1175 01:00:04.599 --> 01:00:07.440 did you ask him how he planned to pay for it? 1176 01:00:09.800 --> 01:00:10.239 I did? 1177 01:00:10.400 --> 01:00:14.320 He has some land in Arizona that he's thinking he 1178 01:00:14.360 --> 01:00:17.119 could just sell to pay for the rest. And it's 1179 01:00:17.159 --> 01:00:23.119 it's I mean, that's a process, right. So the fact 1180 01:00:23.360 --> 01:00:26.559 that he's he told them that he could be back 1181 01:00:26.599 --> 01:00:29.960 with the remaining money, it's like, when you know he 1182 01:00:30.000 --> 01:00:31.559 doesn't have the remaining money. 1183 01:00:31.679 --> 01:00:34.559 So does the contract say when he has to make 1184 01:00:34.599 --> 01:00:35.599 that remaining money? 1185 01:00:38.199 --> 01:00:39.239 Not that I saw. 1186 01:00:39.480 --> 01:00:43.039 I'd be happy to copy it and email it to you. 1187 01:00:44.679 --> 01:00:46.239 Hey, I'll be glad to take a look at it 1188 01:00:46.280 --> 01:00:49.800 to see maybe we can spot some imperfections in this contract. 1189 01:00:50.360 --> 01:00:52.840 Maybe they didn't. Maybe we could just ask. 1190 01:00:52.800 --> 01:00:54.840 Him for half or something. 1191 01:00:56.440 --> 01:00:58.760 Deputy Doc, do you want to call over there and 1192 01:00:58.760 --> 01:01:01.360 see if you can appeal to the better You know, 1193 01:01:01.880 --> 01:01:03.079 I don't know power does he? 1194 01:01:03.199 --> 01:01:03.719 Angel Ill? 1195 01:01:06.119 --> 01:01:08.159 He was born in fifty nine? 1196 01:01:09.320 --> 01:01:12.639 Oh my god, he's five sixty six. 1197 01:01:12.760 --> 01:01:16.079 Yeah, yeah, he's not too old. 1198 01:01:16.119 --> 01:01:19.440 He is young young bye bye age wise, but like 1199 01:01:19.480 --> 01:01:21.920 I said, he's in stage top. I mean he can't 1200 01:01:21.960 --> 01:01:25.880 even with full oxygen on walk twenty feet without needing 1201 01:01:25.960 --> 01:01:28.880 to stop. You know, he's very disabled in my mind. 1202 01:01:30.880 --> 01:01:33.480 Yeah, yeah, I see what you're saying. I'll give him 1203 01:01:33.480 --> 01:01:33.760 a call. 1204 01:01:33.840 --> 01:01:36.440 Maybe they'll only to split the difference and we can 1205 01:01:36.440 --> 01:01:38.000 get half it, beat or do something. 1206 01:01:38.119 --> 01:01:42.840 Yeah, maybe they'll do something. All right, Okay, I'm Tom 1207 01:01:42.840 --> 01:01:43.960 Martino Trio three. 1208 01:01:45.519 --> 01:01:47.519 All right, Shannon, Do I owe you a thirty break? 1209 01:01:48.400 --> 01:01:48.719 Yes? 1210 01:01:49.800 --> 01:01:50.159 All right? 1211 01:01:50.199 --> 01:01:52.800 THREEO three seven one three eight two five five, Uh, 1212 01:01:52.960 --> 01:01:55.320 fix it twenty four to seven. We'll do your sumpump 1213 01:01:55.400 --> 01:01:59.760 for forty nine bucks, a complete pulling, servicing, cleaning of it. 1214 01:02:00.159 --> 01:02:02.000 If you don't even know if you have one, and 1215 01:02:02.039 --> 01:02:04.239 you do you're in trouble if it ever gets clogged. 1216 01:02:04.480 --> 01:02:12.159 Fix myhome dot com book now go with a sure 1217 01:02:12.280 --> 01:02:15.719 thing Denver's best roofer Excel Roofing dot com. You don't 1218 01:02:15.719 --> 01:02:21.760 pay a cent until you're content. Time for an insurance 1219 01:02:21.840 --> 01:02:25.960 checkup free, no obligation. In comparison, call Compass Insurance Paying 1220 01:02:25.960 --> 01:02:29.039 too much your coverage at dozens of insurance companies find 1221 01:02:29.039 --> 01:02:31.039 out now three oh three seven seven to one. 1222 01:02:31.119 --> 01:02:31.400 Help. 1223 01:02:31.559 --> 01:02:34.199 You'll think you're his only customer when you choose Frank 1224 01:02:34.280 --> 01:02:36.719 durand the real estate Man dot com to list your 1225 01:02:36.760 --> 01:02:39.920 home with Remax Alliance three oh three nine two zero 1226 01:02:40.000 --> 01:02:46.480 sixteen twenty two. Hi Tom Martino here three O three 1227 01:02:46.599 --> 01:02:50.760 seven one three Talk Compass Insurance Group. Free insurance checkups 1228 01:02:50.760 --> 01:02:53.159 three oh three nine nine six nine thousand. Make sure 1229 01:02:53.159 --> 01:02:55.800 you're not paying too much or you're under insured three 1230 01:02:55.800 --> 01:02:58.880 oh three nine nine six nine thousand The Insurance Health 1231 01:02:58.880 --> 01:02:59.519 Center dot com. 1232 01:02:59.559 --> 01:03:01.440 Okay, So Joyce has a question on. 1233 01:03:01.480 --> 01:03:04.840 Breaks twenty fifteen jeep Cherokee, Joyce, go ahead. 1234 01:03:06.639 --> 01:03:10.880 We have a twenty fifteen jeep Cherokee latitude. About nine 1235 01:03:10.880 --> 01:03:13.159 months ago we took it in and had the oil changed. 1236 01:03:13.599 --> 01:03:16.599 Shortly after that, we started having problems with the breaks. 1237 01:03:17.119 --> 01:03:18.840 In the morning, we would start the car and the 1238 01:03:18.840 --> 01:03:22.159 brakes would go within an inch of the floor. Within 1239 01:03:22.239 --> 01:03:25.360 three to five minutes, they would cook itself. Last month 1240 01:03:26.159 --> 01:03:29.599 it went two days by doing that. It still stops, 1241 01:03:29.639 --> 01:03:31.800 but I don't think it's safe. We took it to 1242 01:03:31.880 --> 01:03:35.199 the dealers and excise me to the dealership. They said 1243 01:03:35.239 --> 01:03:38.480 there was oil in the break lines. They're the only 1244 01:03:38.519 --> 01:03:40.800 ones that have ever touched the car, So I'd like 1245 01:03:40.880 --> 01:03:44.519 to know what the symptoms would be of oil in 1246 01:03:44.599 --> 01:03:45.599 the client's place. 1247 01:03:49.239 --> 01:03:53.119 It's exactly what you're experiencing because the motor oil can't 1248 01:03:53.360 --> 01:03:56.400 does compress or brake fluid can't compress. That's why it 1249 01:03:56.400 --> 01:03:59.320 works so well. So if you introduce a different fluid 1250 01:03:59.360 --> 01:04:02.920 into the break you're going to have a pedal fade. Absolutely. 1251 01:04:04.079 --> 01:04:05.960 And it happened right after an oil. 1252 01:04:05.760 --> 01:04:08.960 Change, Right after an oil change. 1253 01:04:08.760 --> 01:04:10.559 And they topped off the brake fluid. 1254 01:04:12.880 --> 01:04:17.039 I don't know I did they top off, Kevin? What 1255 01:04:17.119 --> 01:04:20.400 would they have done, Kevin? If they're changing the oil, 1256 01:04:20.400 --> 01:04:21.719 they wouldn't go near the brakes. 1257 01:04:21.880 --> 01:04:23.920 Well, I don't know what services they're doing as far 1258 01:04:23.920 --> 01:04:26.760 as fluid top off, because we top off all other fluids. 1259 01:04:26.800 --> 01:04:30.159 But you should never top the brake fluid off. This 1260 01:04:30.239 --> 01:04:33.119 is not necessary. So I mean it could be fly. 1261 01:04:33.320 --> 01:04:35.599 Well, how do you know they did, Joyce. Did you 1262 01:04:35.639 --> 01:04:37.599 come right out and ask them what did they do 1263 01:04:37.960 --> 01:04:41.199 when you brought your your your vehicle in? Did they 1264 01:04:41.239 --> 01:04:42.840 say they topped off the brakes? 1265 01:04:44.159 --> 01:04:46.639 They don't top off any fluids. 1266 01:04:46.840 --> 01:04:50.639 Oh, well, then they couldn't have contaminated it. 1267 01:04:51.320 --> 01:04:53.639 Well, she's saying it did not do it at all 1268 01:04:53.639 --> 01:04:54.679 prior to the service. 1269 01:04:54.760 --> 01:04:59.840 So okay, what I'm saying is this, if everything is right, 1270 01:05:00.800 --> 01:05:03.239 if everything is right in the universe, and they simply 1271 01:05:03.320 --> 01:05:07.280 changed your oil, there's no way they contaminated the brake fluid. 1272 01:05:07.480 --> 01:05:10.559 Kevin. And you're saying, could it be a master cylinder 1273 01:05:10.639 --> 01:05:11.320 or something else? 1274 01:05:11.360 --> 01:05:14.639 Of course right not. The contamination is external though. 1275 01:05:15.039 --> 01:05:18.800 I'm saying, the problems she's having, the fading pedal, could 1276 01:05:18.800 --> 01:05:19.760 it be something else? 1277 01:05:19.840 --> 01:05:22.519 Yeah, but she said she was told somebody has. 1278 01:05:22.400 --> 01:05:24.360 Oil in the miss I missed that part. 1279 01:05:24.440 --> 01:05:28.239 Yeah, so based on that they actually did they actually 1280 01:05:28.400 --> 01:05:31.039 tested Joyce or are they guessing at it? 1281 01:05:33.320 --> 01:05:36.559 I don't know. I've got to take the word for it. 1282 01:05:36.719 --> 01:05:40.480 They've redone the entire breaks now, Oh, that was five 1283 01:05:40.480 --> 01:05:44.280 thousand dollars bills and then they charged this wait wait. 1284 01:05:46.400 --> 01:05:47.000 How much? 1285 01:05:48.559 --> 01:05:51.760 Five thousand? They had to replace every break part in there, 1286 01:05:52.119 --> 01:05:53.480 all the lines. 1287 01:05:54.320 --> 01:05:58.320 You know, Kevin, she was put together here. I'm sorry 1288 01:05:58.400 --> 01:06:00.719 they took they took it advantage of you. 1289 01:06:00.840 --> 01:06:01.159 Joyce. 1290 01:06:01.559 --> 01:06:05.559 You're thinking they're your savior. They took advantage of you. 1291 01:06:05.599 --> 01:06:07.400 No, I don't think they're my savior. That's what I'm 1292 01:06:07.440 --> 01:06:08.840 trying to find out because I want to go to 1293 01:06:08.880 --> 01:06:09.920 small flame sport with this. 1294 01:06:11.039 --> 01:06:14.559 Well, listen, you approved the work that five thousand dollars. 1295 01:06:15.000 --> 01:06:17.880 They did not have to replace every component in your 1296 01:06:17.880 --> 01:06:22.199 brake system, Kevin, even if it was contaminated, would they 1297 01:06:22.239 --> 01:06:22.880 have to do that? 1298 01:06:23.159 --> 01:06:25.559 I would have flushed it first and just saying what 1299 01:06:25.639 --> 01:06:27.679 you know, what issues may ever wrote, you know, come 1300 01:06:27.719 --> 01:06:30.400 from there, but it's overkill. 1301 01:06:31.000 --> 01:06:33.199 Joyce, a five thousand dollars choice. 1302 01:06:33.280 --> 01:06:37.679 I'm telling you that they they they took advantage of 1303 01:06:37.719 --> 01:06:40.599 you five thousand dollars for some contamination. 1304 01:06:41.079 --> 01:06:41.800 I'm sorry. 1305 01:06:42.000 --> 01:06:48.679 Did they replace even your break pads and all of that? Yes, yeah, 1306 01:06:48.679 --> 01:06:51.559 they put the screws to you. What they saw was 1307 01:06:51.639 --> 01:06:54.199 someone who was worried about their breaks, and they took 1308 01:06:54.280 --> 01:06:57.480 advantage of you, and you know what you can't. And 1309 01:06:57.760 --> 01:07:00.880 when you said, well, I can't prove they didn't contaminated, 1310 01:07:01.239 --> 01:07:03.639 you know, then you can't prove a kid didn't come 1311 01:07:03.639 --> 01:07:08.079 and contaminate it. You can't disprove a negative. They they 1312 01:07:08.199 --> 01:07:12.639 just changed your oil and you know your brakes it. 1313 01:07:12.440 --> 01:07:16.360 It might be coincidental, but you can't. First of all, 1314 01:07:16.639 --> 01:07:20.760 the first shop no responsibility whatsoever. The second shop put 1315 01:07:20.760 --> 01:07:23.679 the screws to you. Now here's the problem. If you 1316 01:07:23.719 --> 01:07:25.840 go to small claims court, they're going to say, what 1317 01:07:25.880 --> 01:07:28.519 are you suing for? What are you suing for? Joyce, 1318 01:07:29.559 --> 01:07:33.960 you got what you paid for. You got what you 1319 01:07:34.000 --> 01:07:35.559 paid for. I got to take a break. We got 1320 01:07:35.559 --> 01:07:41.920 more coming up. Go with a sure thing Denver's Best 1321 01:07:42.000 --> 01:07:44.880 roofer Excel Roofing dot com. You don't pay a cent 1322 01:07:45.079 --> 01:07:51.840 until you're content. Time for an insurance checkup free, no obligation. 1323 01:07:51.920 --> 01:07:55.719 In comparison, call Compass insurance paying too much your coverage 1324 01:07:55.719 --> 01:07:58.639 at dozens of insurance companies find out now three oh three, 1325 01:07:58.800 --> 01:08:00.920 seven to seven to one help. You'll think you're his 1326 01:08:01.079 --> 01:08:03.719 only customer When you choose Frank durand the Real estate 1327 01:08:03.760 --> 01:08:07.000 Man dot com to list your home with Remax Alliance 1328 01:08:07.239 --> 01:08:15.400 three all three nine two zero sixteen twenty two. Hey, 1329 01:08:15.480 --> 01:08:19.720 I'm Tom Martino, your troubleshooter three A three seven on 1330 01:08:19.760 --> 01:08:22.680 three Talk seven on three at two nine, eight and 1331 01:08:22.680 --> 01:08:25.600 five five. Renew home innovations dot com remember that name 1332 01:08:25.600 --> 01:08:30.439 for the most beautiful showers with porcelain porcelain sheet showers 1333 01:08:30.479 --> 01:08:33.640 with no maintenance. Renew home Innovations dot com. Two or 1334 01:08:33.640 --> 01:08:36.399 three days, They get it done and you have months 1335 01:08:36.439 --> 01:08:39.279 to pay. That's renew home Innovations dot Com. 1336 01:08:39.800 --> 01:08:42.960 All right. Uh, Mark loves this beer garden. 1337 01:08:43.000 --> 01:08:45.119 In fact, Mark was out at the beer garden asked 1338 01:08:45.159 --> 01:08:46.399 me to fly up and drop in. 1339 01:08:46.840 --> 01:08:52.880 Mark, did you know that Steve is on the line. 1340 01:08:53.439 --> 01:08:57.760 A beer garden generally doesn't brew beer. Steve Moss brews 1341 01:08:57.880 --> 01:09:00.000 all the beer right there at Rock and Roll Brewery. 1342 01:09:00.119 --> 01:09:04.960 They're doing a corn hole tournament tomorrow. You can go 1343 01:09:05.039 --> 01:09:08.439 to Rockenroll dot Beer to sign up and check it out. 1344 01:09:08.680 --> 01:09:13.920 You get two tickets to the racetrack down there, VIP tickets. 1345 01:09:14.119 --> 01:09:16.840 You get a hat Steve. What else do you get? 1346 01:09:16.840 --> 01:09:18.039 I know, you get a free beer. 1347 01:09:20.520 --> 01:09:23.680 Well, you get the VIP ticket to Colorado National Speedway 1348 01:09:23.760 --> 01:09:27.800 good for one race. The twenty twenty five season at 1349 01:09:27.840 --> 01:09:32.720 Colorado National Speedway, and you'll get entrance to the Rock 1350 01:09:32.760 --> 01:09:35.840 and Rollberry Beer Garden at the track, and you'll get 1351 01:09:36.239 --> 01:09:40.159 VIP parking and that's a lot of money right there. 1352 01:09:40.439 --> 01:09:42.840 And then we're going to give you Famous Daves catering. 1353 01:09:43.079 --> 01:09:45.840 It's a complete meal. That's a lot of money right there. 1354 01:09:45.960 --> 01:09:49.680 The ticket price is seventy five dollars each, but most 1355 01:09:49.720 --> 01:09:52.159 of it's has given you pretty stuff. Plus you get 1356 01:09:52.159 --> 01:09:54.279 one free beer well and you get you have a 1357 01:09:54.680 --> 01:09:55.399 to win some money. 1358 01:09:55.479 --> 01:09:57.960 You get to check out one of the coolest little breweries. 1359 01:09:58.000 --> 01:10:01.520 He just opened up. He's been brewing beer foreverbody just 1360 01:10:01.600 --> 01:10:04.159 really opened up to the public to brewery and it's 1361 01:10:04.199 --> 01:10:06.680 only open on Saturdays. It's a great time to check 1362 01:10:06.680 --> 01:10:10.720 it out. And Steve, you're forgetting this. That cornhole tournament. 1363 01:10:10.840 --> 01:10:13.640 If someone out there is good at cornhole, there's probably 1364 01:10:13.680 --> 01:10:15.880 gonna be like a five hundred dollars prize pool. 1365 01:10:17.800 --> 01:10:20.159 It depends how many sign up. Right now, we got 1366 01:10:20.199 --> 01:10:22.960 a little over ten, I think, and if it fills up, 1367 01:10:23.000 --> 01:10:25.479 it'll be a five hundred dollars first place. Otherwise, it 1368 01:10:25.560 --> 01:10:26.479 just depends. 1369 01:10:26.119 --> 01:10:27.279 How many got it. 1370 01:10:27.319 --> 01:10:31.159 What we're doing to eliminate the pros you want. 1371 01:10:31.159 --> 01:10:33.159 It's gonna be mixed. I gotta put you on hold, 1372 01:10:33.199 --> 01:10:35.159 but everybody, rock and roll that beer. 1373 01:10:35.199 --> 01:10:38.279 Get signed up now it's tomorrow. You're gonna love the place. 1374 01:10:38.399 --> 01:10:40.640 Rock and roll that beer. We got a lot more 1375 01:10:40.920 --> 01:10:41.479 coming up. 1376 01:10:54.640 --> 01:10:57.920 Go with a sure thing Denver's best roofer Excel Roofing 1377 01:10:58.000 --> 01:10:58.600 dot com. 1378 01:10:58.640 --> 01:11:00.680 You don't pay a cent. You're content. 1379 01:11:04.039 --> 01:11:07.239 Time for an insurance check up free, no obligation comparison 1380 01:11:07.359 --> 01:11:10.920 call Compass Insurance paying too much your coverage at dozens 1381 01:11:10.920 --> 01:11:13.680 of insurance companies find out now three o three seven 1382 01:11:13.680 --> 01:11:16.000 to seven to one help. You'll think you're his only 1383 01:11:16.119 --> 01:11:18.560 customer when you choose Frank durand the real estate Man 1384 01:11:18.640 --> 01:11:22.079 dot com to list your home with Remax Alliance three 1385 01:11:22.079 --> 01:11:24.920 oh three nine two zero sixteen twenty two. 1386 01:11:24.960 --> 01:11:34.960 Yeah news, So you don't have. 1387 01:11:37.159 --> 01:11:39.640 Come run anxious as fast as you can. 1388 01:11:40.439 --> 01:11:44.439 Show Shooter's gonna help. Come man, This. 1389 01:11:45.079 --> 01:11:49.600 Is the Troubleshooter Show. No Tom Martinez, Welcome. 1390 01:11:49.359 --> 01:11:51.640 Welcome, my friends, did the only show of it's kind. 1391 01:11:51.680 --> 01:11:53.800 It's car Day and I love Car Day. I got 1392 01:11:53.880 --> 01:11:58.199 Kevin Culkin with me. Deputy dot Deputy Dmitri Dragon just 1393 01:11:58.239 --> 01:12:00.439 showed up on the other side of the eight. Here 1394 01:12:00.880 --> 01:12:03.840 Kelly answering your phones. Here's what we do. You got 1395 01:12:03.840 --> 01:12:07.279 any problems whatsoever You've been ripped off taking advantage of 1396 01:12:07.359 --> 01:12:10.319 by a mechanic of course because it's car day, or 1397 01:12:10.359 --> 01:12:13.600 a contractor, or a dentist, or an attorney or you 1398 01:12:13.720 --> 01:12:16.079 name it. If you got a problem, you need help 1399 01:12:16.520 --> 01:12:17.439 recouping money. 1400 01:12:17.479 --> 01:12:18.720 That's why this show is here. 1401 01:12:19.159 --> 01:12:21.960 The phone number is so simple, three oh three Martino. 1402 01:12:22.079 --> 01:12:26.760 That is three zero three Martino. And you can use 1403 01:12:26.840 --> 01:12:29.079 that number while we're live on the air, and when 1404 01:12:29.079 --> 01:12:31.039 we're not here you can use it as well. You 1405 01:12:31.039 --> 01:12:34.680 can leave a message. Sometimes we actually answer outside of 1406 01:12:34.680 --> 01:12:36.920 the show and can help you out right away or 1407 01:12:36.960 --> 01:12:40.359 we'll call you back generally within twenty four hours. You 1408 01:12:40.399 --> 01:12:44.279 can also email us at help at troubleshooter dot com. 1409 01:12:44.279 --> 01:12:46.560 That's help at troubleshooter dot com. But right now I 1410 01:12:46.560 --> 01:12:48.720 got three lines open three oh three seven to one, 1411 01:12:48.840 --> 01:12:50.560 three eight, two five five. 1412 01:12:50.600 --> 01:12:52.560 We have talked a lot today. We talked about a 1413 01:12:52.640 --> 01:12:56.159 lady in the house paint that com messed up. On 1414 01:12:56.199 --> 01:12:58.279 top of that, we've had a lot of car questions, 1415 01:12:58.359 --> 01:13:02.399 including Joe Ann. She's got a problem with a dealership 1416 01:13:02.840 --> 01:13:04.079 in Fort Lupton. 1417 01:13:04.479 --> 01:13:08.000 You know the first thing I thought, I'm thinking roly Pirifoid, 1418 01:13:08.039 --> 01:13:12.079 but he sold years ago. What dealership is it? Before anything, 1419 01:13:12.159 --> 01:13:13.239 Joe Anne, I'd love to know. 1420 01:13:15.039 --> 01:13:16.880 Yeah, it's off road automotives. 1421 01:13:17.319 --> 01:13:20.000 Oh, that's the one we just heard about in that 1422 01:13:20.199 --> 01:13:22.960 RV deal. We've heard it. 1423 01:13:23.000 --> 01:13:27.319 Actually, Actually this is by far not the first first 1424 01:13:27.399 --> 01:13:30.560 call on this one, nor the r V one. This 1425 01:13:30.680 --> 01:13:32.680 is curious, and I'm going to look it up on 1426 01:13:32.720 --> 01:13:35.960 the database that we keep a little bit from now. 1427 01:13:36.199 --> 01:13:39.199 But I remember another one although. 1428 01:13:38.840 --> 01:13:41.720 Big pickup truck with cats that needed to be replaced. 1429 01:13:42.520 --> 01:13:45.000 I think they helped them out. But what's going on, 1430 01:13:45.119 --> 01:13:48.159 Joe I just tried to call them, by the way, nothing, we. 1431 01:13:50.119 --> 01:13:51.399 Had a car. I bought a car. 1432 01:13:51.479 --> 01:13:51.680 There. 1433 01:13:55.119 --> 01:14:00.760 You're coming in and out, Joe Anne, Joe Anne, I 1434 01:14:00.800 --> 01:14:05.279 don't hear you at all. I'm gonna put you on hold, Kelly, 1435 01:14:05.319 --> 01:14:06.840 see if you can figure it out. I think she's 1436 01:14:06.920 --> 01:14:09.760 calling from a bad cell area. You called him up 1437 01:14:09.800 --> 01:14:12.840 though over the RV deal And what I did? Did 1438 01:14:12.840 --> 01:14:13.800 you talk to him or what? 1439 01:14:14.079 --> 01:14:15.840 I talked to somebody and they were going to give 1440 01:14:15.880 --> 01:14:19.119 me the uh connect me to the UH to the owner, 1441 01:14:19.159 --> 01:14:20.199 whose name is Adam. 1442 01:14:20.359 --> 01:14:22.159 Yeah, and the phone got disconnected. 1443 01:14:22.720 --> 01:14:25.279 So then when I call back, they said Adam was 1444 01:14:25.319 --> 01:14:27.039 not there, and I'm gonna try him to get a 1445 01:14:27.079 --> 01:14:27.600 little bit longer. 1446 01:14:27.600 --> 01:14:29.840 I'm almost sure Adam came on and I thought he 1447 01:14:29.960 --> 01:14:32.079 took care of I'm trying to find a picture of 1448 01:14:32.119 --> 01:14:32.920 the place here. 1449 01:14:32.920 --> 01:14:35.319 It is right here on Google. I'm not positive, but 1450 01:14:35.359 --> 01:14:36.920 I'll be able to look it up generally. 1451 01:14:36.960 --> 01:14:39.520 I just asked Suzanne and she can look it up 1452 01:14:39.520 --> 01:14:42.760 in less than a second. But I know we've had 1453 01:14:42.800 --> 01:14:45.479 another issue, and I really did think they came through 1454 01:14:45.600 --> 01:14:47.880 on it, and I'm hoping we can help her out 1455 01:14:47.920 --> 01:14:48.840 when she's in a. 1456 01:14:48.760 --> 01:14:51.239 Good cell area. But three oh three seven. 1457 01:14:51.079 --> 01:14:54.640 One three eight two five five Kevin Coukin, I wanted 1458 01:14:54.680 --> 01:14:57.560 to ask you something, man. We have so many calls 1459 01:14:57.560 --> 01:14:59.560 on people that buy a car and I assume that's 1460 01:14:59.560 --> 01:15:02.319 where she is going and they don't have it checked out. 1461 01:15:02.520 --> 01:15:05.439 We all know that's a huge problem, yep, And people 1462 01:15:05.479 --> 01:15:07.119 do it all the time. If you show up to 1463 01:15:07.239 --> 01:15:10.680 a lot and they do not allow you to inspect it, 1464 01:15:10.720 --> 01:15:11.560 simply don't buy it. 1465 01:15:11.680 --> 01:15:14.079 Walk well, you have to, because why else wouldn't they 1466 01:15:14.159 --> 01:15:15.399 let you look at it exactly. 1467 01:15:15.680 --> 01:15:19.520 So when you do a pre purchase, or if anybody 1468 01:15:19.560 --> 01:15:22.800 listening to this on the podcast in another state or 1469 01:15:22.840 --> 01:15:26.640 an area far from you, what are the important things 1470 01:15:27.039 --> 01:15:29.000 to get checked out? I mean, give us a little 1471 01:15:29.039 --> 01:15:31.720 bit of detail. I mean, of course, like tire, tread 1472 01:15:31.760 --> 01:15:34.039 and turn the engine on. But should you get a 1473 01:15:34.079 --> 01:15:36.840 compression check, give us an idea of what to do. 1474 01:15:36.880 --> 01:15:39.079 You don't really need compression so much anymore because the 1475 01:15:39.079 --> 01:15:42.159 computers can pick up on misfires and things with low compression, 1476 01:15:42.520 --> 01:15:45.920 So I would recommend compression if you have a missfire obviously. Uh, 1477 01:15:46.079 --> 01:15:48.960 we start with a you know, computer analysis. Check for 1478 01:15:49.079 --> 01:15:52.079 codes text, see if the computer's just been recently reset. 1479 01:15:52.560 --> 01:15:54.680 Oh, because that's a big that's a big. 1480 01:15:54.520 --> 01:15:56.239 You know, they got codes. They don't want you to 1481 01:15:56.279 --> 01:15:58.399 see it, so before you come pick it up, they clear. 1482 01:15:59.000 --> 01:16:01.920 So if the monitors not reset, that indicates that this 1483 01:16:02.039 --> 01:16:05.079 computer has been reset, and I would fail it just 1484 01:16:05.079 --> 01:16:05.399 for that. 1485 01:16:05.680 --> 01:16:10.840 Can you actually reset the computer to where you don't 1486 01:16:10.840 --> 01:16:13.239 know if it's been reset or deleted codes? 1487 01:16:13.359 --> 01:16:15.479 No, because when you reset it, it resets what they 1488 01:16:15.520 --> 01:16:18.960 call the monitors, and each car has a different drive pattern. 1489 01:16:19.000 --> 01:16:21.439 It needs to go through for the monitors to come 1490 01:16:21.479 --> 01:16:23.800 back live again. Got it. So if you get in 1491 01:16:23.880 --> 01:16:26.159 on the scan or you say monitors have not reset, 1492 01:16:26.760 --> 01:16:28.800 that's an indication that somebody just cleared. 1493 01:16:29.079 --> 01:16:31.199 Oh wow, what else do you check? What do you 1494 01:16:31.239 --> 01:16:32.520 what do you leaks of? 1495 01:16:32.560 --> 01:16:35.680 The biggest thing? You know, get it up on a lift, 1496 01:16:35.720 --> 01:16:38.680 look around, see if it's obviously been wrecked. You know, 1497 01:16:38.960 --> 01:16:41.640 different things. Take it well. You know, after a test drive, 1498 01:16:41.680 --> 01:16:42.960 it goes up on the air. So we want to 1499 01:16:42.960 --> 01:16:47.359 see if it's pulling, shaking, wiggling, you know, just to 1500 01:16:47.399 --> 01:16:49.840 make sure it's just shaken. We look at the tire 1501 01:16:49.880 --> 01:16:53.239 war but no, we don't do an alignment as a as. 1502 01:16:53.079 --> 01:16:55.439 A check out, but I mean an alignment check now sure, No. 1503 01:16:56.000 --> 01:16:57.800 You can tell from the tires in the way right, 1504 01:16:57.840 --> 01:16:58.239 and then. 1505 01:16:58.079 --> 01:17:00.720 Of course you're looking at tires. That's a note. How 1506 01:17:00.720 --> 01:17:02.880 about the interior? I mean, do you guys even get 1507 01:17:02.880 --> 01:17:05.399 to the point where you're making sure like the air 1508 01:17:05.439 --> 01:17:06.319 conditioner works. 1509 01:17:06.600 --> 01:17:08.840 No, that's not. That's all part of the checkout. Heater, 1510 01:17:08.920 --> 01:17:12.159 air conditioning, everything, you actually hook up the We just 1511 01:17:12.279 --> 01:17:14.520 we just visually, you know, turn it on, check to 1512 01:17:14.520 --> 01:17:18.239 see if the events change. Because somebody car temperature, temperature drops, 1513 01:17:18.319 --> 01:17:20.800 you know, does the defrost come on, come off? The heat, 1514 01:17:20.840 --> 01:17:22.680 the floor, you know, everything in the heater. 1515 01:17:22.720 --> 01:17:23.479 It's expensive. 1516 01:17:24.000 --> 01:17:26.479 You get in and you need to replace actuators. It's 1517 01:17:26.600 --> 01:17:28.000 thousand dollars on some of these. 1518 01:17:28.119 --> 01:17:30.319 Oh man, if you needed a compressor or something on 1519 01:17:30.359 --> 01:17:31.600 the AC, it'd be crazy. 1520 01:17:31.840 --> 01:17:34.359 Oh yeah, you're right about like power lock stores. 1521 01:17:34.439 --> 01:17:36.680 You check all that, all that everything we got to 1522 01:17:36.800 --> 01:17:39.039 you know, a long list of tech. I have one 1523 01:17:39.039 --> 01:17:40.359 specific tech who does. 1524 01:17:40.239 --> 01:17:41.479 It, and that's what he does. 1525 01:17:41.520 --> 01:17:42.119 That's what he does. 1526 01:17:42.159 --> 01:17:44.760 What do you, guys, what should a company charge for it? 1527 01:17:44.800 --> 01:17:46.239 I'm not what do you charge? 1528 01:17:46.279 --> 01:17:47.119 It's towards success. 1529 01:17:47.279 --> 01:17:49.479 We keep it cheap. We keep it at one twenty. 1530 01:17:49.640 --> 01:17:52.039 And that checks the whole thing outp yep. And then 1531 01:17:52.119 --> 01:17:55.439 if you do find something, well you're always going to 1532 01:17:55.520 --> 01:17:58.800 find something. Well maybe not always, but generally. And then 1533 01:17:58.840 --> 01:18:00.359 you give them a report. 1534 01:18:00.199 --> 01:18:02.359 A report so they can go back and either negotiate 1535 01:18:02.399 --> 01:18:03.079 the price. 1536 01:18:02.840 --> 01:18:04.760 Because you're gonna tell them how much it is, Like, hey, 1537 01:18:04.800 --> 01:18:06.560 the AC is not working because of this. 1538 01:18:06.800 --> 01:18:07.000 Yep. 1539 01:18:07.119 --> 01:18:09.119 If you turn on the AC though, and the AC 1540 01:18:09.319 --> 01:18:11.600 is not working, do you go back out to him 1541 01:18:11.600 --> 01:18:13.720 and say, well, you definitely have a problem with TAC, 1542 01:18:14.319 --> 01:18:16.119 then we can dig into it more. 1543 01:18:16.279 --> 01:18:16.680 Exactly. 1544 01:18:16.800 --> 01:18:20.800 That's gonna cost money, exactly, we can't check you're not working. 1545 01:18:20.840 --> 01:18:21.920 You're gonna be able to tell them. 1546 01:18:21.920 --> 01:18:23.680 Now, we'll give them a window. You got anywhere between 1547 01:18:23.680 --> 01:18:25.399 one hundred and two gram to fix the AC. 1548 01:18:25.840 --> 01:18:28.760 That's yeah, that's pretty cool, all right? Three oh three seven, one, 1549 01:18:28.840 --> 01:18:33.239 three eight two five five? Hey, Kelly, is Violet on 1550 01:18:33.319 --> 01:18:36.319 two or one? I see two lines one name. I'm 1551 01:18:36.359 --> 01:18:40.880 not sure what to go to, and I will just 1552 01:18:40.920 --> 01:18:41.720 go to this line. 1553 01:18:41.760 --> 01:18:48.439 Who's this? You're on the air, Hey, Joe Ann, go ahead. 1554 01:18:49.439 --> 01:18:53.039 I bought a car at Off Road Automotive and Portland, PA. 1555 01:18:53.119 --> 01:18:55.840 Oh yeah, you got a better connection now, yep, go ahead. 1556 01:18:55.840 --> 01:18:58.479 You bought it at Off Road Automotive, Fort Lupton. How 1557 01:18:58.520 --> 01:18:59.439 long ago did you buy it? 1558 01:18:59.560 --> 01:18:59.960 Joe Anne? 1559 01:19:01.239 --> 01:19:02.079 Last January? 1560 01:19:02.079 --> 01:19:02.720 A year ago? 1561 01:19:02.800 --> 01:19:03.359 What is it? 1562 01:19:04.840 --> 01:19:07.560 And then I went Ober last year? 1563 01:19:07.800 --> 01:19:10.079 Joe Anne, Joe Anne, I'm sorry two things you said 1564 01:19:10.079 --> 01:19:13.720 a year ago, January being six months ago or January 1565 01:19:13.800 --> 01:19:15.079 being eighteen months ago? 1566 01:19:16.399 --> 01:19:17.319 Eighteen months ago? 1567 01:19:17.479 --> 01:19:20.720 Okay? So in what kind of car was it? 1568 01:19:20.800 --> 01:19:25.680 There was a twenty ten Toyota Cameri hybrid. 1569 01:19:26.279 --> 01:19:28.920 Got it and what's going on with it? Eighteen months 1570 01:19:28.960 --> 01:19:29.800 after you bought it? 1571 01:19:31.039 --> 01:19:33.600 Okay, well after I bought it in January or twenty 1572 01:19:33.600 --> 01:19:37.000 twenty four. In October twenty twenty four, it's the whole 1573 01:19:37.039 --> 01:19:40.239 car just started shaking. My grandson said, Grandma, why are 1574 01:19:40.239 --> 01:19:41.960 you shaking the car? I said, I'm not shaking it. 1575 01:19:41.960 --> 01:19:44.039 I'm just driving. And the whole engine felt like he 1576 01:19:44.119 --> 01:19:44.960 was going to fall apart. 1577 01:19:45.039 --> 01:19:46.439 Oh my god. So I stopped it. 1578 01:19:46.479 --> 01:19:48.760 I called the off road. I called the mechanic. Is 1579 01:19:48.800 --> 01:19:51.479 my hell, isn't it? That's his name, the mechanic. I said, 1580 01:19:51.720 --> 01:19:53.279 I don't know what's going on with my car. Can 1581 01:19:53.279 --> 01:19:55.199 he come and check it? So he came and checked it. 1582 01:19:55.239 --> 01:19:56.800 He started it, and he drove it off. He said, 1583 01:19:56.800 --> 01:19:59.000 oh yeah, something's wrong. So he drove it to the shop. 1584 01:20:00.159 --> 01:20:02.960 And then I have I had a two year extended 1585 01:20:02.960 --> 01:20:05.079 warranty for the engine and the transmission. 1586 01:20:05.399 --> 01:20:08.520 Hey, joe Anne, Joeanne, hold on to slow down, slow down. 1587 01:20:08.520 --> 01:20:10.960 I just want to make sure I get all this. 1588 01:20:10.960 --> 01:20:14.560 This all happened with this shaking and you calling him? 1589 01:20:14.960 --> 01:20:19.920 When what month was that? In twenty twenty four October? Okay, 1590 01:20:19.960 --> 01:20:22.760 so not very long ago. And then then what. 1591 01:20:24.560 --> 01:20:27.239 And then they had my car October. I made my 1592 01:20:27.399 --> 01:20:33.439 payment October, November, December, January, and he still had my car. 1593 01:20:33.479 --> 01:20:35.520 He said, well, what's going on my car? He said, well, 1594 01:20:36.359 --> 01:20:38.359 the warranty is not going to pay for this. You 1595 01:20:38.399 --> 01:20:39.920 need to pay money out of your pocket. 1596 01:20:40.039 --> 01:20:41.279 What was the diagnosis? 1597 01:20:41.279 --> 01:20:42.079 I don't have money. 1598 01:20:42.159 --> 01:20:43.359 What was the diagnosis? 1599 01:20:43.640 --> 01:20:45.640 He doesn't even know. He doesn't even know. I have 1600 01:20:45.720 --> 01:20:47.159 no clue what the diagnosed. 1601 01:20:47.159 --> 01:20:50.960 Well, then how does he know, Joe Anne, that makes 1602 01:20:51.039 --> 01:20:53.239 zero sense. And that might be what he told you, 1603 01:20:53.279 --> 01:20:55.800 But if he doesn't know what's wrong, how would he 1604 01:20:55.880 --> 01:20:57.079 know that it was denied? 1605 01:20:58.880 --> 01:20:59.079 Right? 1606 01:20:59.199 --> 01:21:02.319 Yeah, exactly, But he just wants money out of my pocket. 1607 01:21:03.159 --> 01:21:05.399 Yeah, it's just so when did he tell you this? 1608 01:21:05.600 --> 01:21:08.079 I assumed this was in October. 1609 01:21:08.760 --> 01:21:10.279 October and November December. 1610 01:21:10.319 --> 01:21:11.960 I've been where's the car now? 1611 01:21:15.640 --> 01:21:17.800 Well, there was that also there. They were supposed to 1612 01:21:17.840 --> 01:21:19.760 take that. They didn't fix it. So I had a 1613 01:21:19.800 --> 01:21:25.159 tow truck tow it to Brian to Christian. 1614 01:21:24.239 --> 01:21:28.720 Utto Christian brothers, Yeah, go ahead. What did Christian brothers say? 1615 01:21:28.319 --> 01:21:31.760 Okay? Yeah? And then Scott called me back from there 1616 01:21:31.800 --> 01:21:33.279 and he said, you want I can't work on your 1617 01:21:33.279 --> 01:21:35.800 car your engine has one bolt on it and there's 1618 01:21:35.840 --> 01:21:36.960 no transmission in there. 1619 01:21:37.479 --> 01:21:40.199 Well wait a minute, what whoa whoa, whoa whoa. So 1620 01:21:40.399 --> 01:21:44.600 you never saw the vehicle because you added toad from 1621 01:21:44.760 --> 01:21:48.399 off road Automotive over to Christian Brothers and they're telling 1622 01:21:48.439 --> 01:21:51.800 you literally the engine is barely being held in and 1623 01:21:51.920 --> 01:21:55.479 the transmission is gone correct. 1624 01:21:55.800 --> 01:22:00.640 Well, okay, this sounds crazy. Now did you warned them 1625 01:22:00.640 --> 01:22:03.520 a tow truck was coming? Is it possible they were 1626 01:22:03.560 --> 01:22:06.039 working on it? I mean, where are we at here? 1627 01:22:07.600 --> 01:22:09.720 Yeah, he's well he wasn't. 1628 01:22:10.720 --> 01:22:12.720 I said, can I take this? He said, you can 1629 01:22:12.760 --> 01:22:15.560 pick up your basil and have it somebody, take somebody 1630 01:22:15.560 --> 01:22:18.199 else and work on it. That'll offer your up. I said, 1631 01:22:18.199 --> 01:22:20.319 I I'll take it somewhere that I'll offer my warranty. 1632 01:22:20.720 --> 01:22:22.640 And then then and then not Christian Brothers. 1633 01:22:23.680 --> 01:22:28.079 Let's let's before before I start discussing off road automotive, 1634 01:22:28.319 --> 01:22:29.000 a couple of things. 1635 01:22:29.000 --> 01:22:31.239 One, is it still a Christian Brothers right now? 1636 01:22:32.600 --> 01:22:33.560 No, they just had a. 1637 01:22:33.520 --> 01:22:34.039 Toad to. 1638 01:22:36.039 --> 01:22:39.079 I fainted parking ticket for a sixty dollars parking ticket, 1639 01:22:39.640 --> 01:22:42.760 and then writing police department is notified me that it 1640 01:22:42.880 --> 01:22:47.880 got towed to thirty eighth in federal I believe, So help. 1641 01:22:47.760 --> 01:22:50.279 Me out here. So why did it get towed? Did 1642 01:22:50.399 --> 01:22:54.039 Christian hold On show in? I don't know why did 1643 01:22:54.039 --> 01:22:55.640 it get towd I don't know who told it. 1644 01:22:56.319 --> 01:22:56.920 I'm not sure. 1645 01:22:57.079 --> 01:22:58.359 I have to talk to the officer. 1646 01:22:58.640 --> 01:23:03.000 The last place. It was Christian Brothers right right. So 1647 01:23:03.079 --> 01:23:08.600 wouldn't logic tell you that they had it towed? I'm 1648 01:23:08.640 --> 01:23:12.119 sure they did because it was probably because you didn't 1649 01:23:12.119 --> 01:23:13.079 approve their work. 1650 01:23:13.439 --> 01:23:15.680 Did they try to get well, how would they even 1651 01:23:15.720 --> 01:23:16.720 get warranty work? 1652 01:23:16.760 --> 01:23:19.560 I mean at this point, if I was a warranty company, 1653 01:23:19.640 --> 01:23:22.600 I would I would void the claim anyhow. There's no 1654 01:23:22.720 --> 01:23:25.840 damn transmission in the car. I mean, of course you would. 1655 01:23:26.239 --> 01:23:28.840 You can't even figure it out. So have you called 1656 01:23:28.840 --> 01:23:32.479 back let's let's talk logically now. Have you called back 1657 01:23:32.520 --> 01:23:36.399 off Road Automotive and asked where the transmission is or 1658 01:23:36.520 --> 01:23:39.439 why your car was this torn apart? 1659 01:23:40.920 --> 01:23:41.119 Yeah? 1660 01:23:41.600 --> 01:23:43.920 I asked him, I got to have my car back 1661 01:23:44.039 --> 01:23:46.520 total winter, and you put my transmission and my engine 1662 01:23:46.560 --> 01:23:48.880 back and I could take it to somebody that'll honor 1663 01:23:48.880 --> 01:23:50.479 the warranty. And he said, I'll charge you to. 1664 01:23:50.479 --> 01:23:52.319 Put your stuff back in. 1665 01:23:53.800 --> 01:23:56.119 We got to get their side to this story. This 1666 01:23:56.199 --> 01:23:59.840 whole thing is really crazy, and honestly, I'm not so sure. 1667 01:24:00.760 --> 01:24:03.720 I I, Joeanne, you did everything wrong. 1668 01:24:03.920 --> 01:24:05.720 I don't even know what they owed you. Do you 1669 01:24:05.760 --> 01:24:07.640 have a copy? Real quick? Do you have a copy 1670 01:24:07.640 --> 01:24:08.439 of that warranty? 1671 01:24:10.000 --> 01:24:10.319 I do? 1672 01:24:10.520 --> 01:24:13.359 Okay, hold on, Kelly, I want a copy of that 1673 01:24:13.439 --> 01:24:18.439 warranty sent over, something that we can actually read. I'm wondering. 1674 01:24:18.560 --> 01:24:20.960 I don't even think the warranty matters at this point. 1675 01:24:21.239 --> 01:24:22.239 Where's the car? 1676 01:24:22.520 --> 01:24:26.239 The car has been towed to some yard where she's 1677 01:24:26.239 --> 01:24:27.239 gonna owe money on it. 1678 01:24:27.359 --> 01:24:30.800 I mean, simply, where's the car. I already asked her. 1679 01:24:30.640 --> 01:24:33.640 That, no, she doesn't know Christian brothers. I'm sure had 1680 01:24:33.640 --> 01:24:35.760 it picked up because it probably sat there for a 1681 01:24:35.800 --> 01:24:38.159 month and they don't want it there. So I got 1682 01:24:38.199 --> 01:24:40.560 no problem with that, because she should have moved it, 1683 01:24:40.840 --> 01:24:43.039 but she didn't. She should have had it towed as 1684 01:24:43.079 --> 01:24:45.239 soon as they said, hey, there's nothing we can do. 1685 01:24:45.520 --> 01:24:49.039 There's no transmission in this car, and there truly isn't. 1686 01:24:49.199 --> 01:24:51.000 And if she didn't come pick it up or get 1687 01:24:51.000 --> 01:24:53.159 it towed, I would have towed it too. But everybody, 1688 01:24:53.199 --> 01:24:55.239 hold tight, We're gonna get to the bottom with that, 1689 01:24:55.600 --> 01:24:59.439 and then we've got another issue with an auto sale. 1690 01:24:59.560 --> 01:25:05.000 This is nuts. 1691 01:25:07.119 --> 01:25:10.359 Go with a sure thing Denver's Best roofer Excel Roofing 1692 01:25:10.479 --> 01:25:11.039 dot com. 1693 01:25:11.079 --> 01:25:13.079 You don't pay a cent until you're content. 1694 01:25:14.680 --> 01:25:19.680 Wait time for an insurance checkup free no obligation comparison 1695 01:25:19.800 --> 01:25:23.359 call Compass Insurance paying too much your coverage at dozens 1696 01:25:23.359 --> 01:25:26.119 of insurance companies find out now three oh three seven 1697 01:25:26.199 --> 01:25:29.000 seven to one help. You'll think you're his only customer 1698 01:25:29.039 --> 01:25:31.319 when you choose Frank durand the real estate Man dot 1699 01:25:31.319 --> 01:25:34.680 com to list your home with Remax Alliance three oh 1700 01:25:34.680 --> 01:25:51.199 three nine two zero sixteen twenty two. 1701 01:25:51.640 --> 01:25:54.600 All right, three oh three seven one three eight two 1702 01:25:54.800 --> 01:25:55.640 five five. 1703 01:25:55.439 --> 01:25:56.600 Three oh three Martino. 1704 01:25:56.840 --> 01:25:59.560 You know, during the break, Kevin pointed out something about 1705 01:25:59.560 --> 01:26:02.039 off road automotive. But I'm going to go back to 1706 01:26:02.079 --> 01:26:04.800 that call because Kelly is going to try to reach 1707 01:26:04.840 --> 01:26:07.520 out to who we believe as the owner, Adam. And 1708 01:26:07.720 --> 01:26:12.479 before I start talking about their BBB stuff and other stuff, 1709 01:26:12.520 --> 01:26:15.479 I want to give them an opportunity to come on. 1710 01:26:16.000 --> 01:26:18.680 So I want you to hold on, Joe Anne, You 1711 01:26:18.800 --> 01:26:20.880 just hold on right there. I do want to give 1712 01:26:20.920 --> 01:26:23.239 them an opportunity to come on and talk about this, 1713 01:26:23.520 --> 01:26:26.119 But the bottom line is, really you bought it. You 1714 01:26:26.199 --> 01:26:28.960 bought the warranty on it. No, you know what, I 1715 01:26:29.000 --> 01:26:30.319 don't care what happened here. 1716 01:26:30.520 --> 01:26:30.960 You did. 1717 01:26:31.039 --> 01:26:33.319 You bought it, You bought it with the warranty. Now 1718 01:26:33.359 --> 01:26:35.880 it doesn't even have a transmission in it. I mean, 1719 01:26:35.920 --> 01:26:39.319 that's absolutely insane. I don't even know what good I 1720 01:26:39.399 --> 01:26:43.359 can say. Usually I would be going, Joe Anne, you 1721 01:26:43.399 --> 01:26:46.640 bought it as is, but first of all, you didn't. 1722 01:26:46.680 --> 01:26:47.800 You bought it with a warranty. 1723 01:26:47.840 --> 01:26:52.239 Now that warranty might have only covered the powertrain, but 1724 01:26:52.760 --> 01:26:56.760 that still doesn't matter because at this point there's no 1725 01:26:56.840 --> 01:27:01.359 transmission in it. It's absolutely the crazy call ever. In fact, 1726 01:27:01.439 --> 01:27:03.079 Joe Anne, I just want to go over a few 1727 01:27:03.119 --> 01:27:05.600 things real quick. But but I'm not gonna I don't 1728 01:27:05.600 --> 01:27:08.119 want to dig into the off road automotive side. I 1729 01:27:08.159 --> 01:27:11.600 want to understand the chain of events. You bought it 1730 01:27:11.720 --> 01:27:15.279 last year, eighteen months ago in October. You had a problem, 1731 01:27:15.560 --> 01:27:18.119 but you did buy a two year warranty with the 1732 01:27:18.199 --> 01:27:20.960 vehicle that had how many miles on it? 1733 01:27:20.960 --> 01:27:24.159 It should have been covered, right, that's your contention. 1734 01:27:23.800 --> 01:27:26.039 At least correct. 1735 01:27:26.199 --> 01:27:28.359 Okay, so you bring it back to them. 1736 01:27:28.399 --> 01:27:30.279 They told you bring it back in, we'll try it, 1737 01:27:30.319 --> 01:27:32.479 we'll look at it and fix it. And then they 1738 01:27:32.560 --> 01:27:35.920 said the warranty company will not cover it. 1739 01:27:36.039 --> 01:27:41.399 Right, Yeah, they did some motor mounds or something. They 1740 01:27:41.399 --> 01:27:42.760 didn't even need motor mountains. 1741 01:27:43.079 --> 01:27:45.760 Well, wait a minute, way to see, joe Anne, though, 1742 01:27:45.800 --> 01:27:48.960 that's an important part. When it's shaking like that, the 1743 01:27:49.000 --> 01:27:52.279 first thing I would think about is motor mounts. 1744 01:27:52.359 --> 01:27:55.760 Uh huh, Kevin, Right, yeah, definitely that could cause vibrations, 1745 01:27:55.760 --> 01:27:56.640 all kinds of problems. 1746 01:27:56.720 --> 01:27:59.079 And listen, joe Anne, here's what I'm trying to say. 1747 01:27:59.399 --> 01:28:05.960 If you're warranty, Joanne, listen to me. If if it 1748 01:28:06.079 --> 01:28:09.720 needed motor mounts, that warranty might have been a powertrain 1749 01:28:09.880 --> 01:28:15.800 warranty only. So therefore the warranty company wouldn't have covered 1750 01:28:15.840 --> 01:28:16.680 the motor mounts. 1751 01:28:16.680 --> 01:28:18.319 That would have been money you had to pay out 1752 01:28:18.319 --> 01:28:21.479 a pocket. Did they actually put the motor mounts in? 1753 01:28:24.920 --> 01:28:27.119 Did that fix it? Or you don't know? 1754 01:28:28.960 --> 01:28:32.279 He said. The mechanic said no, it was still shaken 1755 01:28:32.359 --> 01:28:33.319 doing the same thing. 1756 01:28:33.479 --> 01:28:36.359 Okay, so it still had some kind of problem after 1757 01:28:36.439 --> 01:28:39.640 the motor mounts. That makes sense because at that point, 1758 01:28:39.640 --> 01:28:43.680 at some time, Kevin, they removed the transmission. 1759 01:28:42.960 --> 01:28:45.159 Which makes no sense. I don't know why they take 1760 01:28:45.199 --> 01:28:46.159 the transmission out. 1761 01:28:46.279 --> 01:28:48.319 Well didn't you say only didn't? 1762 01:28:48.439 --> 01:28:52.199 Didn't the new company that got it, Christian Brothers, didn't 1763 01:28:52.239 --> 01:28:54.680 they say there was only like one or two bolts 1764 01:28:55.000 --> 01:28:56.199 keeping the engine in. 1765 01:28:57.800 --> 01:28:59.920 Yes, and there's no transmission in there, and. 1766 01:29:00.000 --> 01:29:04.800 There's no transmission maybe, I mean, Kevin, what it truly 1767 01:29:04.840 --> 01:29:09.159 makes no sense. It truly makes no sense. Kelly tried 1768 01:29:09.199 --> 01:29:11.359 to get them on because I got to be honest. 1769 01:29:11.479 --> 01:29:13.840 I mean, my head's ready to explode. 1770 01:29:14.039 --> 01:29:16.760 How long was it a Christian Brothers before it was told? 1771 01:29:16.840 --> 01:29:17.000 Yeah? 1772 01:29:17.039 --> 01:29:20.239 Well, okay, that's an entirely different question, but go ahead, 1773 01:29:20.279 --> 01:29:21.119 what Joe Anne? 1774 01:29:21.159 --> 01:29:23.119 How long was it Derek? Christian Brothers. 1775 01:29:23.319 --> 01:29:25.279 They must have called you up and said there's no 1776 01:29:25.359 --> 01:29:27.279 transmission pretty damn quick. 1777 01:29:28.720 --> 01:29:31.239 Correct, Yeah, they can't even work on it. And he 1778 01:29:31.319 --> 01:29:31.880 called me back. 1779 01:29:33.000 --> 01:29:34.760 Did he say, hey, get it towed out of here 1780 01:29:34.880 --> 01:29:35.279 or whatever? 1781 01:29:35.399 --> 01:29:35.520 Right? 1782 01:29:35.560 --> 01:29:36.640 He said, come pick it up? 1783 01:29:37.960 --> 01:29:38.079 Uh? 1784 01:29:38.159 --> 01:29:40.760 Huh, okay, perfect, pay one hundred and fifty dollars to 1785 01:29:40.800 --> 01:29:42.960 get it, Toad. And then and then I had to 1786 01:29:43.000 --> 01:29:44.760 pay a parking ticket on top of that. 1787 01:29:44.920 --> 01:29:48.359 Wait, you just totally lost me. So when you had it, 1788 01:29:48.399 --> 01:29:50.640 Toad from Christian Brothers. Where did you toe it? 1789 01:29:52.760 --> 01:29:52.960 No? 1790 01:29:52.960 --> 01:29:54.680 No, no, it was still it was still there. I 1791 01:29:54.720 --> 01:30:00.319 hadn't I hadn't had it toad parking ticket? Hat it? 1792 01:30:01.760 --> 01:30:05.039 Hold on, Joanne, Joeanne, hold on, hold on, hold on. 1793 01:30:05.479 --> 01:30:09.600 It gets towed over with no transmission to Christian Brothers. 1794 01:30:10.199 --> 01:30:12.960 They call you up and say there's nothing we can do. 1795 01:30:13.000 --> 01:30:16.760 There's no transmission. You're good, all right, you got to 1796 01:30:16.800 --> 01:30:17.680 watch your language. 1797 01:30:17.720 --> 01:30:17.920 Listen. 1798 01:30:17.960 --> 01:30:19.640 I'm going to put you on the hold for a second. 1799 01:30:19.720 --> 01:30:23.000 Kelly is talking apparently to someone over there. I'm going 1800 01:30:23.039 --> 01:30:25.840 to put her on hold. But it's like two different 1801 01:30:25.880 --> 01:30:28.279 problems with her. I don't even know where the car 1802 01:30:28.359 --> 01:30:30.279 is at this point. Yeah, I don't know if it 1803 01:30:30.399 --> 01:30:33.279 was toad because she had outstanding parking tickets. 1804 01:30:33.000 --> 01:30:35.239 And Christian Brothers pushing the street. I mean. 1805 01:30:36.600 --> 01:30:39.479 She literally said she paid one hundred and fifty for. 1806 01:30:39.399 --> 01:30:41.399 To get a toad to Christian Brook. 1807 01:30:41.479 --> 01:30:44.079 I think she was talking about afterwards. But we're going 1808 01:30:44.159 --> 01:30:46.479 to find out. Hey, Violet, what's going on with you? 1809 01:30:48.760 --> 01:30:51.239 Yes, we just a. 1810 01:30:51.279 --> 01:30:57.199 Friend just sold our vehicle. I'm the widow of a 1811 01:30:57.319 --> 01:30:59.279 twenty year force veteran. 1812 01:30:59.520 --> 01:31:01.960 Oh I am, I'm so sorry, Violet. 1813 01:31:03.119 --> 01:31:03.680 Thank you. 1814 01:31:04.439 --> 01:31:05.840 Thank you for taking my call. 1815 01:31:06.000 --> 01:31:06.279 Mark. 1816 01:31:06.920 --> 01:31:10.279 So what So how long ago did your husband pass? 1817 01:31:12.479 --> 01:31:15.319 Eight months ago? But I've been dealing with a lot 1818 01:31:15.359 --> 01:31:15.840 of things. 1819 01:31:15.880 --> 01:31:17.079 Oh, I'm sure you have. 1820 01:31:17.199 --> 01:31:19.039 But let's we're going to kind of stick to the 1821 01:31:19.079 --> 01:31:21.680 car issue you're having right now. So he passed eight 1822 01:31:21.720 --> 01:31:24.800 months ago, and you didn't need that car anymore? 1823 01:31:24.920 --> 01:31:27.399 So you had someone to help me? 1824 01:31:29.359 --> 01:31:32.880 Yes, I stopped driving many years ago. My husband always 1825 01:31:33.039 --> 01:31:34.439 just gotten the driver's seat. 1826 01:31:34.600 --> 01:31:39.920 And who sold the car? Who did did you sell 1827 01:31:39.960 --> 01:31:40.319 the car? 1828 01:31:41.800 --> 01:31:44.239 No, sir, a friend did it for me. He is 1829 01:31:44.239 --> 01:31:45.760 a be a volunteer. 1830 01:31:46.079 --> 01:31:47.880 Okay, so he sold the car. 1831 01:31:48.079 --> 01:31:51.880 So what is the problem with this car sale? 1832 01:31:52.640 --> 01:32:00.159 Well, I don't know. The friend just texted me a 1833 01:32:00.159 --> 01:32:02.640 while ago. He said he's very busy today and he 1834 01:32:03.279 --> 01:32:07.520 can't really. He just told me, don't do anything. And 1835 01:32:07.600 --> 01:32:10.319 I said, well, you know you've helped me, be. 1836 01:32:10.479 --> 01:32:13.319 Ay, Violet, Violet helped me out, help me out. 1837 01:32:13.439 --> 01:32:16.640 Just a couple quick questions, and I'm going to come 1838 01:32:16.680 --> 01:32:18.319 back to you because I got to take this break. 1839 01:32:18.319 --> 01:32:20.680 But where is the car now? Is it in your 1840 01:32:20.760 --> 01:32:25.319 possession or this person has it? Where is it? 1841 01:32:25.319 --> 01:32:28.279 It's in the buyer's possession? 1842 01:32:28.560 --> 01:32:30.199 And who was last week? 1843 01:32:30.479 --> 01:32:31.920 Did you get paid for it? 1844 01:32:34.079 --> 01:32:35.600 I guess my. 1845 01:32:35.560 --> 01:32:40.920 Friend did, and then he deposited. Is the account in 1846 01:32:41.000 --> 01:32:42.960 my bank account? 1847 01:32:43.079 --> 01:32:45.960 Okay, so you got the amount? How much is it? 1848 01:32:46.000 --> 01:32:47.800 Out of curiosity. 1849 01:32:49.000 --> 01:32:52.640 The amount? Here's my friend, he said, Okay, can I can? 1850 01:32:52.720 --> 01:32:54.800 I just you're going to put him on. 1851 01:32:56.560 --> 01:32:58.840 No, he didn't give me permission to do that. 1852 01:32:59.039 --> 01:33:02.000 Okay, hold on, Hold on a second. I'm getting very concerned. 1853 01:33:02.039 --> 01:33:04.399 Let me put you on hold. I'm getting very concerned. Everybody, 1854 01:33:04.399 --> 01:33:04.760 Hold tight. 1855 01:33:10.960 --> 01:33:14.239 Go with a sure thing Denver's Best rufer excel roofing 1856 01:33:14.359 --> 01:33:17.000 dot com. You don't pay a cent until you're content. 1857 01:33:20.359 --> 01:33:23.560 Time for an insurance check up free, no obligation. In comparison, 1858 01:33:23.680 --> 01:33:27.199 call Compass Insurance paying too much your coverage at dozens 1859 01:33:27.239 --> 01:33:30.000 of insurance companies find out now three oh three seven 1860 01:33:30.000 --> 01:33:30.520 to seven to one. 1861 01:33:30.680 --> 01:33:30.960 Help. 1862 01:33:31.119 --> 01:33:33.720 You'll think you're his only customer when you choose Frank 1863 01:33:33.800 --> 01:33:36.239 Durand the real estate Man dot com to list your 1864 01:33:36.279 --> 01:33:39.399 home with Remax Alliance three oh three nine two zero 1865 01:33:39.560 --> 01:33:40.520 sixteen twenty two. 1866 01:33:45.920 --> 01:33:48.119 All right, three oh three seven one three eight two 1867 01:33:48.239 --> 01:33:51.119 five to five. What was that lady's name? Kelly? We 1868 01:33:51.159 --> 01:33:54.079 were just talking to someone fine, Hey, violent listen. 1869 01:33:54.119 --> 01:33:57.479 You dropped off and I'm very uh, I'm very nervous 1870 01:33:57.520 --> 01:33:59.880 for you. It's a parent You listen to the show. 1871 01:34:00.039 --> 01:34:02.359 I want you to call back if you want to 1872 01:34:02.399 --> 01:34:05.359 talk off the air. I'm going to have no problem 1873 01:34:05.479 --> 01:34:08.039 like that. What I'm afraid of is you got a 1874 01:34:08.079 --> 01:34:12.479 text from somebody or communication from somebody that has something 1875 01:34:12.640 --> 01:34:15.439 to do with this car, and they told you not 1876 01:34:15.600 --> 01:34:18.640 to talk on the air. I don't care what anybody 1877 01:34:18.680 --> 01:34:21.520 told you. You listen to me. You trust me. I 1878 01:34:21.600 --> 01:34:24.439 know that I could tell that in your voice. You 1879 01:34:24.920 --> 01:34:27.479 need to call us back if you don't want to 1880 01:34:27.520 --> 01:34:29.880 come on the air. I have no problem with that. 1881 01:34:30.119 --> 01:34:33.079 I will help you off the air. But I need 1882 01:34:33.119 --> 01:34:36.359 you to call back because I have a very bad 1883 01:34:36.479 --> 01:34:40.439 feeling of what's going on. In fact, it might even 1884 01:34:40.479 --> 01:34:43.760 be to the point I'm worried about your safety. I 1885 01:34:43.880 --> 01:34:47.199 need you to call back. Okay, I'm trying to get 1886 01:34:47.239 --> 01:34:47.680 through to you. 1887 01:34:47.760 --> 01:34:48.279 I know you. 1888 01:34:48.479 --> 01:34:51.960 Listen, and if anybody knows her, by any chance, a neighbor, 1889 01:34:52.319 --> 01:34:55.359 or if she happens to be in a home or something, 1890 01:34:55.800 --> 01:34:57.039 please let. 1891 01:34:56.960 --> 01:35:00.800 Us know she has a person and that is with her. 1892 01:35:00.880 --> 01:35:05.720 That is power of attorney, that was there and was 1893 01:35:06.920 --> 01:35:09.640 not willing to come on air on her back. 1894 01:35:09.720 --> 01:35:11.840 How do we know it was someone that was power 1895 01:35:11.840 --> 01:35:13.119 of attorney. 1896 01:35:12.720 --> 01:35:13.880 Because she told me that. 1897 01:35:14.000 --> 01:35:15.920 Well, okay, I. 1898 01:35:16.000 --> 01:35:19.680 Don't know what she knows. I find it very strange 1899 01:35:19.720 --> 01:35:22.079 what just happens. So I'm going to say this then 1900 01:35:22.640 --> 01:35:26.000 I'm sure she's still listening. If there is truly a 1901 01:35:26.119 --> 01:35:29.600 power of attorney there, please call back. You don't have 1902 01:35:29.680 --> 01:35:32.520 to come on the air, but I am truly worried 1903 01:35:32.720 --> 01:35:35.800 about her, So I would love for you to call. 1904 01:35:35.880 --> 01:35:38.600 You do not have to come on the air. Call 1905 01:35:38.720 --> 01:35:43.319 the three ZHO three Martino right now. Please and just 1906 01:35:43.479 --> 01:35:46.840 give Kelly some real basic information and let her talk 1907 01:35:46.880 --> 01:35:50.119 to Violet real quick and make sure everything's cool, or 1908 01:35:50.199 --> 01:35:53.399 I'll do it. I do not like what just happened 1909 01:35:53.920 --> 01:35:59.279 on any level whatsoever. Now we're going to go back 1910 01:35:59.359 --> 01:36:03.199 to Joe Anne with the issue with off Road Automotive. 1911 01:36:03.600 --> 01:36:08.000 Somehow her car now has no transmission. There's other issues 1912 01:36:08.039 --> 01:36:13.199 about towing and stuff I quite frankly don't care about. Now, 1913 01:36:13.680 --> 01:36:16.119 you tried to reach out to off Road Automotive and 1914 01:36:16.159 --> 01:36:18.039 the owner, Adam or the GM Adam. 1915 01:36:18.399 --> 01:36:19.399 Kelly, what happened? 1916 01:36:19.520 --> 01:36:22.640 Yeah, So I talked to Ricardo. He's in the sales department. 1917 01:36:23.279 --> 01:36:27.600 He passed me on and unfortunately I was unable to 1918 01:36:27.680 --> 01:36:30.600 leave a voicemail because the voice mailbox was full. 1919 01:36:30.680 --> 01:36:32.720 Did it say at least hello, I'm Adam or what 1920 01:36:32.800 --> 01:36:33.319 did it say? 1921 01:36:33.439 --> 01:36:33.560 Now? 1922 01:36:34.239 --> 01:36:35.960 Was an automotive do me a favor. 1923 01:36:35.800 --> 01:36:38.560 And put up their telephone number under the notes there 1924 01:36:38.600 --> 01:36:41.000 the one that you called that we know is correct. 1925 01:36:41.319 --> 01:36:44.880 And then you had an update on another call we 1926 01:36:44.960 --> 01:36:47.560 got today, I assume on off road Automotive. 1927 01:36:47.560 --> 01:36:48.439 I've been researching. 1928 01:36:48.600 --> 01:36:51.399 I've been researching the matter of off road Automative Automotive 1929 01:36:51.399 --> 01:36:54.239 and Adam Landkember because of the two calls we got 1930 01:36:54.279 --> 01:36:55.239 on them today. 1931 01:36:55.079 --> 01:36:56.800 Two calls in one day, folks. 1932 01:36:56.640 --> 01:36:59.800 Yeah, within about an hour. And last month they filed 1933 01:36:59.800 --> 01:37:04.000 for bankruptcy. Oh crap, both thought Road Automotive and Adam, which, 1934 01:37:04.000 --> 01:37:06.079 as you know, usually happens in pairs. 1935 01:37:06.560 --> 01:37:09.680 So they're final. First they're in the US bankers say 1936 01:37:09.720 --> 01:37:13.720 in a chapter eleven. So here's the deal. Let me 1937 01:37:13.840 --> 01:37:16.199 go back to this is this is crazy. 1938 01:37:16.279 --> 01:37:19.199 So Joe Anne, I'm going to give you you're actually 1939 01:37:19.199 --> 01:37:21.560 in a better place than you were a minute ago. 1940 01:37:22.359 --> 01:37:25.920 Now everybody out there is going how's that possible? All right? 1941 01:37:26.000 --> 01:37:28.920 I mean even you, Dimitri, you're probably saying that I'm wondering, how. 1942 01:37:28.960 --> 01:37:31.760 Is that possible? I'll tell you how that's possible. There's 1943 01:37:31.800 --> 01:37:33.000 a trustee involved. 1944 01:37:33.039 --> 01:37:38.640 Now. This trustee is going to help you. You if 1945 01:37:38.680 --> 01:37:42.119 you don't get notification, you're going to notify the trustee. 1946 01:37:42.159 --> 01:37:43.880 Do you have the trustees info? Dmitri? 1947 01:37:44.359 --> 01:37:47.159 Yeah, right now, no individual has been appointed, that just 1948 01:37:47.159 --> 01:37:50.800 says us trustee at the Byron g Rogers Federal Building. 1949 01:37:50.960 --> 01:37:53.880 So you should you. We're going to help you and 1950 01:37:53.920 --> 01:37:56.680 follow you along with just Joe Anne. The problem is 1951 01:37:56.720 --> 01:37:59.239 what they owe you at this point is a transmission. 1952 01:37:59.600 --> 01:38:02.039 I don't know what this warranty is. Did you send 1953 01:38:02.159 --> 01:38:03.640 us over the warranty information? 1954 01:38:06.000 --> 01:38:07.439 I am, I am right now. 1955 01:38:08.159 --> 01:38:10.319 Yeah, you don't have to do it right now, but 1956 01:38:10.439 --> 01:38:12.560 we need to get it. I'm going to put Dmitri 1957 01:38:12.760 --> 01:38:15.800 on this case because he's working. I watch you on 1958 01:38:15.840 --> 01:38:18.159 the both the RV in this one, the RV one. 1959 01:38:18.199 --> 01:38:21.079 I see nothing happening. I mean, they bought it, they 1960 01:38:21.119 --> 01:38:25.520 signed the paperwork. I just see nothing happening there. I mean, 1961 01:38:25.560 --> 01:38:28.199 if they want to do something nice, they can't now 1962 01:38:28.239 --> 01:38:29.640 that they're in chapter eleven. 1963 01:38:29.880 --> 01:38:30.359 They can't. 1964 01:38:30.600 --> 01:38:34.119 They can't appease one person and not another person. But 1965 01:38:34.720 --> 01:38:36.760 with your case, joe An, we're going to find the 1966 01:38:36.800 --> 01:38:40.319 trustees information and we're going to help you talk to 1967 01:38:40.399 --> 01:38:43.880 the trustee about what's going on, because it could be 1968 01:38:43.960 --> 01:38:47.239 fraud in your case, meaning you could be outside of 1969 01:38:47.239 --> 01:38:51.079 the bankruptcy. You could actually be in line first because 1970 01:38:51.079 --> 01:38:52.479 you're missing a transmission. 1971 01:38:52.720 --> 01:38:53.479 You brought the. 1972 01:38:53.399 --> 01:38:57.000 Car there and they literally took your transmission. That's like 1973 01:38:57.159 --> 01:39:01.640 not normal under any scenario. Well, we're gonna just kind 1974 01:39:01.640 --> 01:39:04.920 of monitor this. I'm gonna grab all your information. You're 1975 01:39:04.960 --> 01:39:07.640 gonna send over that warranty. The other thing is dmitri 1976 01:39:08.239 --> 01:39:10.399 if it truly is a warranty At this point, I 1977 01:39:10.399 --> 01:39:12.319 don't know if Adam and the gang it off Roade 1978 01:39:12.359 --> 01:39:15.720 Automotive sold her a piece of paper like an in 1979 01:39:15.880 --> 01:39:19.600 house warranty that just means nothing, or if it's possibly 1980 01:39:19.640 --> 01:39:22.520 a warranty that Kevin could look at and if we 1981 01:39:22.560 --> 01:39:26.319 do get to transmission back, maybe get something going. 1982 01:39:26.359 --> 01:39:29.960 But I having a police report though, for missing parts 1983 01:39:30.000 --> 01:39:32.520 of your car, that is crazy. I didn't even think 1984 01:39:32.560 --> 01:39:34.239 of that, did you. I would be tempted. 1985 01:39:34.840 --> 01:39:37.840 I would be tempted too. Just to have that paperwork 1986 01:39:37.920 --> 01:39:40.880 for the trustee. If and if the car is currently missing, Well, 1987 01:39:40.920 --> 01:39:41.560 the car's. 1988 01:39:41.319 --> 01:39:42.199 Not here is she does? 1989 01:39:42.279 --> 01:39:42.439 Yeah? 1990 01:39:42.479 --> 01:39:43.600 Where is the car now? 1991 01:39:43.680 --> 01:39:43.920 Joe? 1992 01:39:43.920 --> 01:39:46.159 And that's problem number two? You know it would be 1993 01:39:46.159 --> 01:39:47.840 a good question for Christian Automotive. 1994 01:39:47.920 --> 01:39:50.159 I would on thirty eighth of Federal. 1995 01:39:50.199 --> 01:39:50.920 That's the only thing. 1996 01:39:53.680 --> 01:39:55.239 On this car. 1997 01:39:55.960 --> 01:39:59.399 Oh, not even three thousand dollars. I've paid over five 1998 01:39:59.439 --> 01:40:00.319 thousand dollar ready? 1999 01:40:01.000 --> 01:40:03.079 Oh man? What was the timeframe? 2000 01:40:03.119 --> 01:40:03.239 Though? 2001 01:40:03.279 --> 01:40:03.960 I'm still coming. 2002 01:40:05.000 --> 01:40:06.840 I'm still confused. How long was it a. 2003 01:40:06.880 --> 01:40:09.000 Christian Brothers get this car? 2004 01:40:09.439 --> 01:40:09.640 Yeah? 2005 01:40:10.560 --> 01:40:12.840 I guess, I guess I am going to jump down 2006 01:40:12.880 --> 01:40:14.560 that rabbit hole because you know what. 2007 01:40:14.840 --> 01:40:17.279 Because they have responsibility for that car. If it was 2008 01:40:17.319 --> 01:40:19.880 towed away by their negligence, that's a whole other store. 2009 01:40:20.239 --> 01:40:21.520 So help us with the toe. 2010 01:40:21.600 --> 01:40:24.279 You just say they towed it, right, But I also 2011 01:40:24.359 --> 01:40:26.800 heard you say you paid one hundred and fifty dollars 2012 01:40:26.840 --> 01:40:27.319 to tow it. 2013 01:40:27.479 --> 01:40:30.600 No, she said it was a ticket. Go ahead, Joeanne, 2014 01:40:30.600 --> 01:40:31.359 what happened. 2015 01:40:31.039 --> 01:40:34.760 To fixty dollars? Sixty dollars parking ticket for what? 2016 01:40:36.399 --> 01:40:36.560 For? 2017 01:40:36.600 --> 01:40:36.880 What? 2018 01:40:37.279 --> 01:40:41.159 Or behind the Christian Brothers store. 2019 01:40:42.279 --> 01:40:45.479 So Christian Brothers moved it from their parking lot to 2020 01:40:45.600 --> 01:40:47.159 another parking lot. 2021 01:40:48.159 --> 01:40:50.000 Just out on the street, just out on the street 2022 01:40:50.000 --> 01:40:50.920 of their shop. 2023 01:40:51.000 --> 01:40:51.399 I guess. 2024 01:40:51.479 --> 01:40:53.880 Okay, hold on, they pushed it out onto the street. 2025 01:40:53.960 --> 01:40:54.439 I get that. 2026 01:40:54.840 --> 01:40:57.720 How long was it there and how many times did 2027 01:40:57.720 --> 01:40:59.159 they How long was it there? 2028 01:41:01.960 --> 01:41:04.159 I want to say a month or so over a month, I. 2029 01:41:04.119 --> 01:41:06.680 Think they can push it out on the street. Kevin, Well, 2030 01:41:06.680 --> 01:41:07.520 what's the rules? 2031 01:41:07.560 --> 01:41:07.800 Man? 2032 01:41:07.960 --> 01:41:10.439 No, get it ten times. 2033 01:41:10.159 --> 01:41:12.800 Either there's storage or towing or whatever. But you can't 2034 01:41:12.840 --> 01:41:15.319 dispose of it on a public street. You can stay 2035 01:41:15.319 --> 01:41:18.960 there forever. They can tow it as abandoned and then 2036 01:41:19.000 --> 01:41:21.439 the toe company will notify her. But if she has 2037 01:41:21.520 --> 01:41:24.000 no notification it's parked on the street. 2038 01:41:23.840 --> 01:41:24.600 That could be hers. 2039 01:41:24.720 --> 01:41:26.800 I mean, I don't know if there's a liability with 2040 01:41:26.840 --> 01:41:29.079 the shop. They can't just dispose of a car because 2041 01:41:29.119 --> 01:41:29.760 it's in their way. 2042 01:41:29.920 --> 01:41:31.279 I don't know if that's correct. 2043 01:41:31.359 --> 01:41:33.720 After it like, you call a tow company and you 2044 01:41:33.760 --> 01:41:35.560 do it properly. You don't push it out on a 2045 01:41:35.600 --> 01:41:39.199 public street. Well, if I can care six months, Well, 2046 01:41:39.279 --> 01:41:41.560 you can't push your car out on colfax and make 2047 01:41:41.600 --> 01:41:42.920 it call wait wait wait. 2048 01:41:42.760 --> 01:41:44.439 Wait, so wait? 2049 01:41:44.840 --> 01:41:47.840 So it literally if you come park at my house. 2050 01:41:48.000 --> 01:41:48.279 Yep. 2051 01:41:48.399 --> 01:41:50.520 And there's no transmission in your car. 2052 01:41:51.119 --> 01:41:53.319 I can't push it out in the street, because that's 2053 01:41:53.319 --> 01:41:54.319 exactly what I do. 2054 01:41:54.479 --> 01:41:55.640 You need to call a towte. 2055 01:41:56.159 --> 01:41:57.960 If I do push it out in the street. 2056 01:41:57.720 --> 01:41:59.119 You're liable for what happens to it. 2057 01:41:59.359 --> 01:42:02.720 There's no way, Jack, there's no way. Who can we 2058 01:42:02.800 --> 01:42:03.560 ask about that? 2059 01:42:04.159 --> 01:42:06.279 Who the hell? I don't even know what attorney. We 2060 01:42:06.439 --> 01:42:08.319 don't ask about what he's talking about. 2061 01:42:08.439 --> 01:42:12.760 Not on this, I don't I trust on this, I don't. Okay, 2062 01:42:13.000 --> 01:42:14.840 I'll tell you straight up, Kevin. You know how many 2063 01:42:14.840 --> 01:42:16.439 cars I pushed out onto the street. 2064 01:42:18.159 --> 01:42:19.960 You can't do it. I'm telling you it's not legal. 2065 01:42:20.319 --> 01:42:22.840 You are liable for the vehicle unless you can account 2066 01:42:22.840 --> 01:42:23.119 for it. 2067 01:42:23.560 --> 01:42:24.680 Oh my, So. 2068 01:42:24.760 --> 01:42:27.000 That's why you have a tot company, you have signed 2069 01:42:27.000 --> 01:42:28.680 and you tow the car away as a bandit. 2070 01:42:28.720 --> 01:42:30.399 First of all, I'm gonna throw this at you. This 2071 01:42:30.479 --> 01:42:33.199 might change your entire mind. You ready for your mind 2072 01:42:33.199 --> 01:42:36.399 to explode? Watch his head, Watch the smoke start coming 2073 01:42:36.439 --> 01:42:40.239 out of this years she had it, Toad there. She 2074 01:42:40.399 --> 01:42:43.960 probably never signed anything. They might have not even accepted 2075 01:42:44.000 --> 01:42:47.000 the damn vehicle. See, and there's no transmission. They might 2076 01:42:47.039 --> 01:42:50.359 have not even known the vehicle was showing up. 2077 01:42:51.439 --> 01:42:54.079 Well, they said had no transmission, so they saw something. 2078 01:42:54.199 --> 01:42:56.600 All right, we gotta take a break. Hold on, we're gonna, 2079 01:42:56.640 --> 01:42:58.960 We're gonna. I don't even know who to who would 2080 01:42:59.000 --> 01:43:01.079 we call on this? I mean, I don't even know. 2081 01:43:01.760 --> 01:43:09.680 Hold on, go with a sure thing Denver's Best roofer 2082 01:43:09.800 --> 01:43:11.319 Excel Roofing dot com. 2083 01:43:11.359 --> 01:43:13.359 You don't pay a cent until you're content. 2084 01:43:16.720 --> 01:43:20.279 Time for an insurance checkup free, no obligation comparison call 2085 01:43:20.399 --> 01:43:23.720 Compass Insurance paying too much your coverage at dozens of 2086 01:43:23.720 --> 01:43:26.399 insurance companies find out now three O three seven to 2087 01:43:26.479 --> 01:43:26.960 seven to one. 2088 01:43:27.039 --> 01:43:27.319 Help. 2089 01:43:27.479 --> 01:43:30.119 You'll think you're his only customer when you choose Frank 2090 01:43:30.199 --> 01:43:32.640 durand the real estate Man dot com to list your 2091 01:43:32.680 --> 01:43:35.840 home with Remax Alliance three oh three nine two zero 2092 01:43:35.920 --> 01:43:37.359 sixteen twenty two. 2093 01:43:38.159 --> 01:43:40.960 All right, real quick, A couple things Kelly, you did 2094 01:43:41.079 --> 01:43:42.000 talk to violate? 2095 01:43:42.159 --> 01:43:42.319 Right? 2096 01:43:42.399 --> 01:43:44.239 Give me a quick update? I did? 2097 01:43:44.560 --> 01:43:49.199 We have her information and yes, her POA. 2098 01:43:48.880 --> 01:43:52.600 Aster two excellent. I'm going to call them. I'm going 2099 01:43:52.680 --> 01:43:55.159 to call her make sure everything's cool. After the show. 2100 01:43:55.560 --> 01:44:00.479 So everything did sound there was someone there literally with her. Yes, Okay, 2101 01:44:00.600 --> 01:44:02.479 we're going to check that out and then I'll figure 2102 01:44:02.520 --> 01:44:03.640 it out off air, which. 2103 01:44:03.560 --> 01:44:07.520 Got everything, and she's very excited to speak with you 2104 01:44:07.600 --> 01:44:09.640 because she really likes you. 2105 01:44:10.039 --> 01:44:15.800 Okay, now listen, Dmitri is actually I started listening to 2106 01:44:15.840 --> 01:44:19.520 what Kevin had to say, and I don't know the law, 2107 01:44:19.600 --> 01:44:23.840 but I do agree with this rationally, if you own 2108 01:44:23.840 --> 01:44:26.600 a shop, you can't just push something off into the street. 2109 01:44:26.640 --> 01:44:27.720 If they don't pick it up. 2110 01:44:28.199 --> 01:44:31.720 You would call a tow truck and have the tow 2111 01:44:31.760 --> 01:44:34.960 truck come grab it. But when there's no transmission and 2112 01:44:35.039 --> 01:44:38.279 little value, you might not even find a tow truck 2113 01:44:38.319 --> 01:44:39.479 company that wants to do that. 2114 01:44:39.560 --> 01:44:42.119 But who knows. But we're going to actually call up 2115 01:44:42.159 --> 01:44:42.720 over the break. 2116 01:44:42.800 --> 01:44:46.640 Dmitri's gonna call up to the place Christian Automotive for 2117 01:44:46.800 --> 01:44:51.720 Christian Brothers and Fort Lupton. I assume that apparently pushed it, 2118 01:44:51.760 --> 01:44:53.279 and we're going to try to get that part of 2119 01:44:53.319 --> 01:44:53.800 the puzzle. 2120 01:44:54.079 --> 01:44:56.439 So we'll do that. Patrick, you're next. 2121 01:44:56.560 --> 01:44:59.560 He's got a question on small claims. Two lines open, 2122 01:44:59.600 --> 01:45:01.680 three three Martino hour ago. 2123 01:45:01.960 --> 01:45:05.159 Right here go with a sure thing Denver's best roofer 2124 01:45:05.279 --> 01:45:06.760 Excel roofing dot com. 2125 01:45:06.800 --> 01:45:08.840 You don't pay a cent until you're content. 2126 01:45:12.199 --> 01:45:15.399 Time for an insurance check up free no obligation comparison 2127 01:45:15.520 --> 01:45:19.079 call Compass Insurance. Pay too much your coverage at dozens 2128 01:45:19.119 --> 01:45:21.840 of insurance companies find out now three oh three seven 2129 01:45:21.960 --> 01:45:24.760 seven to one help. You'll think you're his only customer 2130 01:45:24.800 --> 01:45:27.039 when you choose Frank durand the real estate Man dot 2131 01:45:27.079 --> 01:45:30.359 Com to list your home with Remax Alliance three oh 2132 01:45:30.439 --> 01:45:32.439 three nine two zero sixteen twenty two. 2133 01:45:37.920 --> 01:45:46.560 Rip News. Need that so you don't have run anxious 2134 01:45:46.560 --> 01:45:48.039 stas as we can. 2135 01:45:49.159 --> 01:45:51.079 Shooter's gonna help come. 2136 01:45:52.600 --> 01:45:57.239 This is the Troubleshooter Show. No Tom Martinez, Welcome my 2137 01:45:57.319 --> 01:45:58.800 friends to the only show off. 2138 01:45:58.800 --> 01:46:01.199 It's kind We're here to style prout, answer questions, and 2139 01:46:01.319 --> 01:46:04.279 it's car Day, one of my favorite days. Kevin Coalkin 2140 01:46:04.399 --> 01:46:08.319 joins me, shared in auto Tech, Deputy Docks to my left, 2141 01:46:08.359 --> 01:46:09.520 Deputy Dmitri to. 2142 01:46:09.520 --> 01:46:12.960 My right, Dragon on the other side of the glass. 2143 01:46:12.640 --> 01:46:15.920 Making sure we're on air, and then Kelly or off air, 2144 01:46:15.960 --> 01:46:18.640 depending on if people drop the F bomb, and then 2145 01:46:18.760 --> 01:46:23.119 Kelly answering your calls producing the show. Three oh three Martinez, 2146 01:46:23.159 --> 01:46:25.239 the number we got two lines open three oh three 2147 01:46:25.680 --> 01:46:29.159 seven one three eight two five five. Dmitri's gonna go 2148 01:46:29.319 --> 01:46:33.319 call an automotive shop that we think might have pushed 2149 01:46:33.800 --> 01:46:35.359 a car into the street. 2150 01:46:35.720 --> 01:46:38.039 Then it got a ticket. But on top of that, 2151 01:46:38.039 --> 01:46:42.199 that poor woman bought the car from Off Road Automotive, 2152 01:46:42.279 --> 01:46:43.720 which is now in bankruptcy. 2153 01:46:43.800 --> 01:46:46.960 So listen, if you're in Fort Lupton or if anybody there, 2154 01:46:47.279 --> 01:46:50.159 the bottom line is there in bankruptcy. So just understand 2155 01:46:50.199 --> 01:46:54.199 that Chapter eleven is a restructure, meaning they're trying to 2156 01:46:54.279 --> 01:46:57.399 get rid of their debt or spread it out and 2157 01:46:57.439 --> 01:46:59.800 pay it off over a long period of time. It's 2158 01:47:00.000 --> 01:47:04.359 almost like a Chapter thirteen, but it's for corporations. Most 2159 01:47:04.399 --> 01:47:07.520 of them convert to a Chapter seven. I'll be honest, 2160 01:47:07.560 --> 01:47:09.720 if you look at it, I don't care big companies, 2161 01:47:10.039 --> 01:47:13.359 medium companies, small, And the problem is how much debt 2162 01:47:13.359 --> 01:47:15.439 do they have? And I know nothing about the case, 2163 01:47:15.800 --> 01:47:19.439 so I'm purely just speaking in general, not necessarily about 2164 01:47:19.680 --> 01:47:22.880 off Road Automotive. But let's say it's a bicycle store 2165 01:47:23.399 --> 01:47:27.920 and they go into Chapter eleven because one of their vendors, 2166 01:47:28.319 --> 01:47:32.239 Shwin in this case, isn't getting paid and they don't 2167 01:47:32.279 --> 01:47:34.720 have the money to pay, so they go after them. 2168 01:47:34.720 --> 01:47:38.079 They get a judgment and someone files. That's one reason 2169 01:47:38.199 --> 01:47:42.760 companies file Chapter eleven. Another reason is they're forced into it. 2170 01:47:43.119 --> 01:47:46.199 Maybe they're not paying their property taxes on their building 2171 01:47:46.560 --> 01:47:50.960 in the city of Littleton, shows up and basically shuts 2172 01:47:51.039 --> 01:47:52.840 down the property and puts. 2173 01:47:52.640 --> 01:47:53.920 A nice sign on the door. 2174 01:47:54.239 --> 01:47:58.199 Maybe the irs isn't getting paid and closes up the property. 2175 01:47:58.359 --> 01:48:01.920 There's lots of reasons people for Chapter eleven, but they 2176 01:48:01.960 --> 01:48:05.039 all come down to one thing. You owe money to somebody. 2177 01:48:05.560 --> 01:48:09.560 So what this particular company or anybody else like the 2178 01:48:10.079 --> 01:48:13.079 fabricated bike store is going to have to do they 2179 01:48:13.159 --> 01:48:17.279 enter into chapter eleven. And then why most people don't 2180 01:48:17.319 --> 01:48:21.159 survive is very simple. Why did you get air If 2181 01:48:21.199 --> 01:48:24.800 you simply don't make enough money to pay the current bills, 2182 01:48:25.000 --> 01:48:27.600 you wouldn't be in that position. Now you've got to 2183 01:48:27.720 --> 01:48:30.760 prove not only do you have enough money to continue 2184 01:48:30.840 --> 01:48:33.279 on normal day to day, but you also have to 2185 01:48:33.279 --> 01:48:36.079 pay off all this other debt. Some people attempt to 2186 01:48:36.079 --> 01:48:40.760 do it. It's very complicated, and usually it just simply 2187 01:48:40.800 --> 01:48:45.640 doesn't work. It's astronomical. The failures of chapter eleven. I'd 2188 01:48:45.640 --> 01:48:51.039 say ninety percent. Ninety percent if a bigger company doesn't 2189 01:48:51.039 --> 01:48:53.760 come in at least by the assets, but generally it 2190 01:48:53.920 --> 01:48:56.399 just doesn't go that way. Now, Patrick's got a question. 2191 01:48:56.680 --> 01:48:58.159 Hey Patrick, what is going on? 2192 01:48:58.239 --> 01:48:58.520 Man? 2193 01:49:00.600 --> 01:49:04.159 I just have a question about small claims court. Basically, 2194 01:49:04.319 --> 01:49:07.159 what happened was is I've met my house out VRBO 2195 01:49:07.279 --> 01:49:10.960 and Airbnb, and somebody tried to check in at twelve 2196 01:49:11.279 --> 01:49:14.760 at in the morning the day of check in, but 2197 01:49:14.840 --> 01:49:17.439 they're not supposed to be un till four o'clock. And 2198 01:49:17.560 --> 01:49:20.960 I was here because it's my house, and they decided 2199 01:49:21.000 --> 01:49:24.199 just to leave because I was here, which is odd. 2200 01:49:24.399 --> 01:49:25.760 So they tried to check in. 2201 01:49:27.600 --> 01:49:32.920 Good night, No, no, no, right mid next day, twelve 2202 01:49:33.319 --> 01:49:35.000 at midnight the day. 2203 01:49:34.840 --> 01:49:36.600 Before and yeah, I get it, I get it. 2204 01:49:36.680 --> 01:49:38.840 Go ahead, Well it's actually. 2205 01:49:38.560 --> 01:49:41.359 That it's one second end of that day. Whatever, I 2206 01:49:41.439 --> 01:49:41.760 get you. 2207 01:49:42.079 --> 01:49:42.560 There you go. 2208 01:49:42.720 --> 01:49:45.640 And I'm lying on the floor just you know, watching TV. 2209 01:49:46.079 --> 01:49:46.600 That's odd. 2210 01:49:46.840 --> 01:49:48.439 I keep going, who are you? 2211 01:49:49.079 --> 01:49:54.479 I'm like, oh, they literally walked right in. Yeah that's great. 2212 01:49:54.760 --> 01:49:57.560 Yeah, and I'm just sitting I just got back from 2213 01:49:57.560 --> 01:49:59.720 a trip. I was really tired, and I would have 2214 01:49:59.720 --> 01:50:01.279 had the house ready for them to check it in 2215 01:50:01.399 --> 01:50:04.479 for Yeah. Of course they decided that they decided to 2216 01:50:04.479 --> 01:50:07.960 go get another hotel or something, and then they did. 2217 01:50:08.239 --> 01:50:11.119 They did a charge back on me, and the RBO 2218 01:50:11.239 --> 01:50:11.840 took my money. 2219 01:50:12.000 --> 01:50:14.039 Now, what I got to ask you this, why does 2220 01:50:14.119 --> 01:50:17.279 why did VRBO side with them? I don't understand there. 2221 01:50:18.359 --> 01:50:20.000 I don't know how they do things. 2222 01:50:21.720 --> 01:50:27.800 Well, they will immediately side with the renter immediately, and 2223 01:50:27.840 --> 01:50:30.600 so I had to prove that, and through ring and 2224 01:50:30.640 --> 01:50:32.920 through my door, which has a code, I can I 2225 01:50:32.920 --> 01:50:35.560 can prove that this guy tried to come in right 2226 01:50:35.640 --> 01:50:37.039 at twelve and then whatever. 2227 01:50:37.199 --> 01:50:39.640 Yes, So then why then why didn't they side with you? 2228 01:50:41.640 --> 01:50:41.840 Well? 2229 01:50:41.920 --> 01:50:42.399 They did. 2230 01:50:42.520 --> 01:50:44.960 I ended up sending that information and they gave me 2231 01:50:45.000 --> 01:50:48.720 my money back. But he went and did it. He 2232 01:50:49.079 --> 01:50:51.680 filed a claim with his credit card company and then 2233 01:50:51.720 --> 01:50:55.560 they took it back from me. So and they're just saying, 2234 01:50:55.800 --> 01:50:56.960 we can't give your money back. 2235 01:50:57.039 --> 01:50:59.800 Well, hold on, hold on, hold on, help me out here. 2236 01:51:00.359 --> 01:51:02.840 There's a few things I just don't know about VRBO. 2237 01:51:03.199 --> 01:51:08.399 So Number one, I thought, I thought the customer pays 2238 01:51:08.520 --> 01:51:10.560 VRBO and then VRBO pays you. 2239 01:51:10.760 --> 01:51:12.359 Is that not correct? 2240 01:51:13.359 --> 01:51:13.960 That is correct? 2241 01:51:14.000 --> 01:51:14.199 Yeah? 2242 01:51:14.279 --> 01:51:20.039 Okay, So when the renter canceled his credit card, that 2243 01:51:20.079 --> 01:51:23.000 would affect VRBO, not you correct? 2244 01:51:25.399 --> 01:51:27.439 Well correct, but wait, hold on. 2245 01:51:27.359 --> 01:51:30.680 Hold on, I think Patrick, Patrick, I think I understand. 2246 01:51:30.720 --> 01:51:36.439 But somewhere in the agreement with VRBO, if the client 2247 01:51:36.720 --> 01:51:40.239 is successful on a charge back, they can take it 2248 01:51:40.279 --> 01:51:41.880 back from whomever they gave it to. 2249 01:51:44.640 --> 01:51:48.600 Apparently, but they already they already sent me stuff that 2250 01:51:48.680 --> 01:51:51.359 said I proved that he came in and broke my 2251 01:51:51.479 --> 01:51:52.840 rules and they already said that. 2252 01:51:53.039 --> 01:51:53.479 Yeah. 2253 01:51:53.520 --> 01:51:57.439 But then because you want to, you want to what's 2254 01:51:57.479 --> 01:51:59.880 a credit card company? They went and took it back 2255 01:52:00.079 --> 01:52:01.760 and they can't hit. 2256 01:52:02.079 --> 01:52:05.640 Here's where I'm going though, this is you're talking about ultimately. 2257 01:52:05.680 --> 01:52:07.920 You got a question on taking them to court? 2258 01:52:08.000 --> 01:52:08.199 Right? 2259 01:52:09.359 --> 01:52:13.039 Well, yeah, can I can I take the RB? 2260 01:52:13.159 --> 01:52:15.640 It's a small Well, that's what we've got to figure 2261 01:52:15.680 --> 01:52:19.159 out in that agreement. I'll tell you Dimitri's good at 2262 01:52:19.159 --> 01:52:20.399 looking up stuff like that. 2263 01:52:20.880 --> 01:52:23.119 Dimitri, you get the question. We need to know. 2264 01:52:23.800 --> 01:52:27.039 Is there something in their typical agreement and says if 2265 01:52:27.319 --> 01:52:31.680 we get hit with a successful chargeback, that we are 2266 01:52:31.760 --> 01:52:34.920 able to take it from you. Now I find that 2267 01:52:35.159 --> 01:52:38.159 crazy if that is the case, because I don't think 2268 01:52:38.239 --> 01:52:39.000 that's fair. 2269 01:52:39.479 --> 01:52:42.920 Oh, it makes perfect sense, and I think it's and 2270 01:52:43.000 --> 01:52:46.439 I think it's perfectly fair. Because Patrick actually has two 2271 01:52:46.439 --> 01:52:49.680 separate issues. He won one, which is did the renter 2272 01:52:49.840 --> 01:52:53.159 break the rules of the rental. Yes, so he won that, 2273 01:52:53.199 --> 01:52:56.439 There's no question about that. The second and separate issue 2274 01:52:56.960 --> 01:52:59.279 is the renter's payment failed. 2275 01:52:59.520 --> 01:53:03.119 Yeah right, but yes, I get it. 2276 01:53:03.159 --> 01:53:05.039 But what I'm saying, I'm trying to think of a 2277 01:53:06.159 --> 01:53:07.479 better example on this. 2278 01:53:07.760 --> 01:53:09.359 Oh no, I total understand where you're going with this. 2279 01:53:09.680 --> 01:53:13.359 So you're wondering, is there something in the in the 2280 01:53:13.439 --> 01:53:17.840 user agreement that Patrick signed with a rental company that 2281 01:53:17.920 --> 01:53:20.239 allows them to recover their charge. 2282 01:53:20.840 --> 01:53:22.000 That maybe this will help me. 2283 01:53:22.600 --> 01:53:25.159 If you're an auction house and I want to auction 2284 01:53:25.319 --> 01:53:29.319 my rolex and I give it to you, and you 2285 01:53:29.439 --> 01:53:32.640 auction it and you accept payment on it, and my 2286 01:53:32.800 --> 01:53:35.840 rolex is gone, and you have whoever bought its money, 2287 01:53:36.199 --> 01:53:38.760 and then all of a sudden they cancel their credit. 2288 01:53:38.439 --> 01:53:41.680 Card, they have the watch, they have whatever it is, 2289 01:53:42.239 --> 01:53:45.079 and you take my money back. 2290 01:53:45.840 --> 01:53:48.960 Well, it goes right back to what is the user agreements? 2291 01:53:49.359 --> 01:53:50.600 That's what I'm asking what is? 2292 01:53:50.640 --> 01:53:53.600 And I find it crazy And you're probably one hundred 2293 01:53:53.600 --> 01:53:55.800 percent right, it's in there if they did it, But 2294 01:53:55.880 --> 01:53:58.479 I find it very I find. 2295 01:53:58.199 --> 01:54:00.920 It kind of nuts that they can do that. 2296 01:54:01.279 --> 01:54:04.479 Well, except that your example is kind of imperfect as 2297 01:54:04.479 --> 01:54:07.720 it applies to this situation and your example, your rolex 2298 01:54:07.800 --> 01:54:09.840 is gone and so is the pavement. 2299 01:54:10.239 --> 01:54:15.640 Right, this guy is gone somebody else? Well, did he 2300 01:54:15.680 --> 01:54:17.479 appeal it to the credit card company? 2301 01:54:18.039 --> 01:54:18.119 He? 2302 01:54:18.279 --> 01:54:18.720 Patrick? 2303 01:54:20.039 --> 01:54:22.680 That is the whole problem I have with what we're 2304 01:54:22.720 --> 01:54:26.680 talking about is Patrick doesn't even have the ability because 2305 01:54:26.720 --> 01:54:30.479 he is not the vendor or the merchant. He's simply 2306 01:54:30.560 --> 01:54:33.199 not that person. But if that is in the agreement, 2307 01:54:33.359 --> 01:54:34.359 none of this matters. 2308 01:54:34.439 --> 01:54:37.600 No, And Patrick sounds like he's capable of taking a 2309 01:54:37.600 --> 01:54:40.800 look at that agreement. Patrick, download your user agreement that 2310 01:54:40.840 --> 01:54:42.760 you signed and see what it says. 2311 01:54:42.800 --> 01:54:47.439 I mean, if it's a PDF, you. 2312 01:54:49.000 --> 01:54:49.159 Can. 2313 01:54:49.640 --> 01:54:52.840 They gave it back to me because I proved that 2314 01:54:52.920 --> 01:54:54.119 he had broke the rules. 2315 01:54:54.119 --> 01:54:57.520 And Patrick, Patrick, these are two separate issues. 2316 01:54:57.840 --> 01:55:01.880 Yeah, but it's not failed pay is a separate is 2317 01:55:01.920 --> 01:55:04.760 an issue that's separate from did the guy violate the 2318 01:55:04.840 --> 01:55:06.119 rules of the rental agreement? 2319 01:55:06.520 --> 01:55:09.680 I just I really would like to understand this because 2320 01:55:09.720 --> 01:55:13.880 now I'm thinking, like, you rent a mansion for a 2321 01:55:14.000 --> 01:55:20.560 week in California on Malibu through Airbnb or vrbo, and 2322 01:55:20.840 --> 01:55:24.880 you know five thousand a night a week goes by, 2323 01:55:25.000 --> 01:55:28.279 you have a great time. You tell your credit card company. Oh, 2324 01:55:28.319 --> 01:55:31.359 the swimming pool didn't work, and for whatever reason, your 2325 01:55:31.399 --> 01:55:34.960 credit card company, uh, you know, sides with you. Yeah, 2326 01:55:34.960 --> 01:55:37.560 they'll reverse the charge and then the owner ends up 2327 01:55:37.600 --> 01:55:41.319 not getting it. But VRBO is the one that actually 2328 01:55:41.399 --> 01:55:44.800 said this is a good person. We've checked them out, 2329 01:55:44.840 --> 01:55:47.960 they're part of our membership. We accept their payment. I 2330 01:55:48.479 --> 01:55:52.000 just find it same with like, I just want to 2331 01:55:52.039 --> 01:55:54.520 see the agreement. I really want to know the language 2332 01:55:54.560 --> 01:55:55.199 in the agreement. 2333 01:55:55.319 --> 01:55:57.319 Patrick, shootes a copy of your user agreement. 2334 01:55:58.239 --> 01:55:58.520 It over. 2335 01:55:58.600 --> 01:56:00.640 I really would love to see it. I'm not kidding. 2336 01:56:00.840 --> 01:56:03.079 Look, I'll look it up. And the other part is 2337 01:56:03.159 --> 01:56:06.800 that it would have been ready exactly when he checks in. 2338 01:56:07.079 --> 01:56:10.199 And part of the user agreement is listen. 2339 01:56:09.960 --> 01:56:12.640 We get all that in Dmitries hundred percent right. We 2340 01:56:12.680 --> 01:56:14.000 are talking two different things. 2341 01:56:14.319 --> 01:56:19.560 I think we leapfrogged over the main issue Patrick's. Patrick's 2342 01:56:19.600 --> 01:56:23.079 problem isn't really with VRBO. I think Patrick wants to 2343 01:56:23.119 --> 01:56:25.399 go out. It wants to go and sue the renter. 2344 01:56:25.680 --> 01:56:27.000 No, they want to see VRBO. 2345 01:56:27.239 --> 01:56:29.600 Good luck, there's an arbitration provision in there. 2346 01:56:29.800 --> 01:56:31.600 You're they're not going to let you see either that 2347 01:56:31.800 --> 01:56:33.159 or take them to arbitration. 2348 01:56:33.319 --> 01:56:35.880 But it's more or less. I'm going to side with 2349 01:56:35.920 --> 01:56:37.079 whatever's in the agreement. 2350 01:56:37.279 --> 01:56:39.600 I think if Patrick, Patrick, do you know if your 2351 01:56:39.640 --> 01:56:41.640 renter is local? Is he around here or is he 2352 01:56:41.680 --> 01:56:42.239 from out of state? 2353 01:56:42.319 --> 01:56:43.520 Oh, they don't give information. 2354 01:56:43.880 --> 01:56:47.279 No, Oh yeah, you can't do you'll have troubles But you. 2355 01:56:47.199 --> 01:56:50.039 Don't even have infor I mean you don't. You don't 2356 01:56:50.039 --> 01:56:51.640 know his address or anything. 2357 01:56:51.359 --> 01:56:53.439 Right, I can get it. 2358 01:56:53.560 --> 01:56:56.159 Yeah, okay, I didn't even know you could get that information. 2359 01:56:56.560 --> 01:56:58.520 But that would be if he wasn't out of state, 2360 01:56:58.840 --> 01:57:02.239 you could go to him, unless if once again, in 2361 01:57:02.319 --> 01:57:06.399 that VRBO document you agree not to go after. 2362 01:57:06.600 --> 01:57:08.359 Yeah, it could be that he gave up that right. 2363 01:57:08.680 --> 01:57:11.640 But you could soon come down to that And I'll 2364 01:57:11.640 --> 01:57:12.720 get that and send that to you. 2365 01:57:13.479 --> 01:57:16.600 Send it over to help and troubleshooter and we'll look through. 2366 01:57:16.680 --> 01:57:19.239 We got a tool where we concert you. But I'm 2367 01:57:19.319 --> 01:57:21.039 dying to know on this. And there's a lot of 2368 01:57:21.079 --> 01:57:24.439 people that you know, deal with VRBO and Airbnb in 2369 01:57:24.479 --> 01:57:25.199 all these places. 2370 01:57:25.199 --> 01:57:28.640 Hold on, I got to take a break ravaging. 2371 01:57:28.800 --> 01:57:36.000 Go with a sure thing Denver's best roofer Excel roofing 2372 01:57:36.079 --> 01:57:38.720 dot com. You don't pay a cent until you're content. 2373 01:57:42.119 --> 01:57:45.319 Time for an insurance check up free, no obligation. In comparison, 2374 01:57:45.439 --> 01:57:49.000 call Compass Insurance paying too much your coverage at dozens 2375 01:57:49.000 --> 01:57:51.720 of insurance companies. Find out now three oh three seven 2376 01:57:51.720 --> 01:57:54.079 to seven to one help. You'll think you're his only 2377 01:57:54.199 --> 01:57:56.640 customer when you choose Frank durand the real estate man 2378 01:57:56.720 --> 01:58:00.199 dot com to list your home with Remax Alliance. Three 2379 01:58:00.199 --> 01:58:07.880 oh three nine two zero sixteen twenty two. 2380 01:58:09.560 --> 01:58:12.359 All right, three three seven one three a two five five. 2381 01:58:12.399 --> 01:58:15.880 We got some lines open, first time in a long 2382 01:58:16.880 --> 01:58:19.840 long time. Three oh three seven one three a two 2383 01:58:19.920 --> 01:58:23.920 five five. Got Uncle Kevin across from me, Kevin Automotive 2384 01:58:23.920 --> 01:58:27.000 stuff man. We talked about pre purchase. What else is 2385 01:58:27.039 --> 01:58:29.760 important when it comes to maintenance. I mean we always talk. 2386 01:58:29.880 --> 01:58:32.880 Nothing's lifetime. I get that, but we have summer coming up, 2387 01:58:33.159 --> 01:58:36.279 with one hundred degree days coming up, besides the obvious 2388 01:58:36.319 --> 01:58:36.720 of like. 2389 01:58:36.840 --> 01:58:39.279 Well, you say besides the obvious, but it's not obvious 2390 01:58:39.279 --> 01:58:39.960 to a lot of people. 2391 01:58:40.000 --> 01:58:42.000 Oh that's true. I mean you're absolutely right. 2392 01:58:42.000 --> 01:58:44.920 Absolutely change your oil. Oil is not good for ten 2393 01:58:44.960 --> 01:58:48.159 to twelve or fifteen thousand miles. No, just there is 2394 01:58:48.199 --> 01:58:50.600 no lifetime or to your oil or any. 2395 01:58:50.399 --> 01:58:53.000 Of that minimum follow the manual, you know, but. 2396 01:58:53.000 --> 01:58:54.840 I would do it a little bit sooner. I mean, 2397 01:58:54.920 --> 01:58:57.600 for what you're saving and what it's costing, there's there's 2398 01:58:57.640 --> 01:58:59.720 no upside plus their warranty. 2399 01:58:59.760 --> 01:59:02.840 Most vehicles, the warranty's gone at thirty six thousand miles, 2400 01:59:03.199 --> 01:59:06.840 and if you neglect oil or go you know, twelve thousands. 2401 01:59:06.359 --> 01:59:08.520 Your problems, you'll be at sixty and seventy thousands. 2402 01:59:08.520 --> 01:59:11.199 Your problems aren't going to affect the manufacturer. They're going 2403 01:59:11.279 --> 01:59:12.399 to affect your ass. 2404 01:59:12.479 --> 01:59:12.720 Yep. 2405 01:59:12.760 --> 01:59:15.960 But you can't recover a sludged up engine. Now, once 2406 01:59:16.000 --> 01:59:18.600 they sludged, they're done. And we were talking about I 2407 01:59:18.680 --> 01:59:19.439 missed the call. 2408 01:59:19.680 --> 01:59:22.199 My son called, but Tom was talking to somebody or 2409 01:59:22.239 --> 01:59:24.560 you guys about someone. 2410 01:59:24.319 --> 01:59:27.159 With five head gaskets. What happened? 2411 01:59:27.159 --> 01:59:30.079 That sounds The only thing I could think about is 2412 01:59:30.279 --> 01:59:32.960 every time we did a head gasket, my guys would 2413 01:59:32.960 --> 01:59:36.319 pull the top end and send it to a machine shop. 2414 01:59:36.399 --> 01:59:39.840 We'd never do a head gasket without a milling the head. 2415 01:59:39.920 --> 01:59:42.520 And it's annoying to sit with that car and pieces 2416 01:59:42.520 --> 01:59:43.840 for two days waiting for the head. 2417 01:59:44.680 --> 01:59:46.399 So that's why you push it outside. 2418 01:59:46.479 --> 01:59:48.960 Literally, that's why a lot of shops I'm not saying 2419 01:59:48.960 --> 01:59:51.199 a lot. I don't know anybody that does. But obviously 2420 01:59:51.279 --> 01:59:52.520 whoever did this one did. 2421 01:59:52.640 --> 01:59:54.800 So that's why that's probably what happened. 2422 01:59:54.840 --> 01:59:55.359 Time saving. 2423 01:59:55.560 --> 01:59:58.520 So another words, that head wasn't perfectly flat, so it 2424 01:59:58.600 --> 01:59:59.840 kept blowing head gaskets. 2425 02:00:00.039 --> 02:00:03.800 Possibly yeah, but yeah, you know, you know, but it 2426 02:00:03.800 --> 02:00:06.720 bleuw headgas because it got too hot. So it's one 2427 02:00:06.720 --> 02:00:09.800 thing for it to be overheating. Something to drive it overheating. 2428 02:00:10.000 --> 02:00:10.199 You know. 2429 02:00:10.399 --> 02:00:13.199 I heard some guy tell me years ago there was 2430 02:00:13.239 --> 02:00:16.720 something called liquid glass and if you had a bad 2431 02:00:16.800 --> 02:00:20.239 head gasket, you could pour liquid glass in and I'm 2432 02:00:20.279 --> 02:00:22.600 sure it's not truly glass, I don't know what it is, 2433 02:00:22.920 --> 02:00:26.119 and it would go down and basically almost like a foam. 2434 02:00:26.199 --> 02:00:30.239 But something that's heat resistant or something would actually fill 2435 02:00:30.279 --> 02:00:34.319 in the gaps and sometimes not all the time, might 2436 02:00:34.359 --> 02:00:36.800 extend that head gasket or make it usable. 2437 02:00:37.000 --> 02:00:39.680 Yeah, there's all kinds of hocus pocus. I mean, you 2438 02:00:39.720 --> 02:00:41.760 got autos on they have the wall of shade and 2439 02:00:41.760 --> 02:00:44.359 you're calling. Yeah, they got every stop leak known to man. 2440 02:00:44.439 --> 02:00:47.159 They got tire stop yeah, I mean they got a 2441 02:00:47.199 --> 02:00:48.399 can of something for everything. 2442 02:00:48.600 --> 02:00:52.199 My favorite was this guy brought me one time, so 2443 02:00:52.439 --> 02:00:54.840 he needed a cat couldn't pass e missions. 2444 02:00:55.399 --> 02:00:57.439 And you know I quoted him back then it was 2445 02:00:57.479 --> 02:00:59.319 a lot cheaper. I mean the cat was maybe five 2446 02:00:59.399 --> 02:01:00.960 hundred bucks or whatever it was. 2447 02:01:01.399 --> 02:01:04.000 And he's like, no, no, no, no, no, just hold on, 2448 02:01:04.199 --> 02:01:07.479 hold on, And he shows back up into shop and 2449 02:01:07.520 --> 02:01:12.279 he's got this bottle of ready. 2450 02:01:12.560 --> 02:01:15.640 It's truly called this guaranteed to pass. 2451 02:01:16.880 --> 02:01:20.760 It was nineteen bucks at AutoZone or Checkers or somewhere, 2452 02:01:21.159 --> 02:01:24.159 and I read it and you put it in and 2453 02:01:24.479 --> 02:01:27.800 you'll pass emissions after whatever a week or whatever it is. 2454 02:01:28.239 --> 02:01:31.520 And if it doesn't pass, you can send back the 2455 02:01:31.560 --> 02:01:35.079 empty bottle and all these other instructions that failed emissions 2456 02:01:35.119 --> 02:01:39.159 tests and all this other stuff to the company and 2457 02:01:39.239 --> 02:01:40.800 they'll give you your money back. 2458 02:01:40.840 --> 02:01:41.000 Yea. 2459 02:01:41.000 --> 02:01:42.359 It takes sixteen weeks and. 2460 02:01:43.000 --> 02:01:47.439 Twenty five bucks time and ship exactly. Get your nineteen 2461 02:01:47.479 --> 02:01:48.439 dollars exactly. 2462 02:01:48.479 --> 02:01:49.199 They sell one now. 2463 02:01:49.239 --> 02:01:51.840 It's called CATA Clean CATA Clean, so. 2464 02:01:51.960 --> 02:01:53.880 You run it through your gas tank and it's supposed 2465 02:01:53.880 --> 02:01:56.840 to clean contaminants off the catalytic convert or make it 2466 02:01:56.880 --> 02:01:57.920 work more efficiently. 2467 02:01:58.399 --> 02:02:01.279 That's crazy, all kinds of stuff. There's some additives though. 2468 02:02:03.119 --> 02:02:05.199 Yeah, I'm always great. I mean you know that liquid 2469 02:02:05.279 --> 02:02:08.840 glass that that does work in certain conditions. Yes, it 2470 02:02:08.920 --> 02:02:11.359 might get you by, it's not permanenc I was gonna say, 2471 02:02:11.359 --> 02:02:12.039 it's a band aid. 2472 02:02:12.279 --> 02:02:14.560 There's another reason if someone let's go back to a 2473 02:02:14.600 --> 02:02:17.439 pre purchase, if someone did have an issue like that 2474 02:02:17.560 --> 02:02:19.880 and put liquid glass in. I mean, really, there's nothing 2475 02:02:19.920 --> 02:02:21.880 you could change. You couldn't find it now, Yeah, there's 2476 02:02:21.920 --> 02:02:22.760 nothing you can do. 2477 02:02:23.039 --> 02:02:25.399 One thing I keep wanting to bring up. I was 2478 02:02:25.439 --> 02:02:28.840 shopping for a car for my granddaughter. And if you 2479 02:02:28.840 --> 02:02:31.279 don't pull a car fax on a car before you 2480 02:02:31.319 --> 02:02:33.479 do a pre purchase, just don't even bother. 2481 02:02:33.600 --> 02:02:34.520 Oh, don't waste the money. 2482 02:02:34.560 --> 02:02:37.840 Don't waste the money. The car fax tells you so much, 2483 02:02:38.079 --> 02:02:39.800 and you could bring that with you to the to 2484 02:02:39.880 --> 02:02:42.600 the pre purchase. We found three of the first five 2485 02:02:42.640 --> 02:02:44.680 cars I looked at, the odometers were changed. 2486 02:02:45.039 --> 02:02:47.079 Oh my goodness. And that's right on the car, right 2487 02:02:47.119 --> 02:02:49.319 on the car. Fact, So you don't even waste your time. 2488 02:02:49.439 --> 02:02:51.960 Don't waste your time getting a pre purchase. If you're 2489 02:02:52.000 --> 02:02:53.439 not gonna do the car. 2490 02:02:53.760 --> 02:02:54.960 You don't even know what you're dealing with. 2491 02:02:55.000 --> 02:02:55.720 You have no idea. 2492 02:02:55.840 --> 02:02:56.479 Think about that. 2493 02:02:56.600 --> 02:02:59.359 Once you odometers change, you truly have no idea if 2494 02:02:59.399 --> 02:03:00.680 the oil change we're done on. 2495 02:03:00.840 --> 02:03:03.720 You know nothing about about the car. No, and keV, 2496 02:03:03.760 --> 02:03:06.000 I assume you do a break check. 2497 02:03:06.640 --> 02:03:08.720 Oh yeah, from the big things check. 2498 02:03:08.800 --> 02:03:09.039 Yeah. 2499 02:03:09.199 --> 02:03:12.840 So how often does someone I know, we send you 2500 02:03:12.920 --> 02:03:15.039 a ton of prepurchase because you guys do them right 2501 02:03:15.079 --> 02:03:17.319 and you do them cheap. In fact, anybody out there 2502 02:03:17.359 --> 02:03:21.239 listening straight up not And if you really want the car, 2503 02:03:21.359 --> 02:03:23.279 Kevin will tell you everything that's wrong with it in 2504 02:03:23.680 --> 02:03:26.359 in a written form so you can go negotiate it 2505 02:03:26.560 --> 02:03:30.159 if you really want it. But anyhow, where I was going, 2506 02:03:30.199 --> 02:03:32.239 out of all the people that come to you, let's say, 2507 02:03:32.279 --> 02:03:36.520 out of one hundred pre checks, like, how many are 2508 02:03:36.600 --> 02:03:37.520 just total junk? 2509 02:03:37.640 --> 02:03:37.880 Man? 2510 02:03:38.239 --> 02:03:38.760 Like that? 2511 02:03:39.199 --> 02:03:42.840 Literally, like you're saying, don't even negotiate, I wouldn't buy it. 2512 02:03:42.920 --> 02:03:45.960 Sure, probably twenty to thirty percent of them. It's pretty 2513 02:03:46.000 --> 02:03:46.479 high percent. 2514 02:03:46.600 --> 02:03:48.239 It's pretty high. There's a lot of junk out. 2515 02:03:48.359 --> 02:03:50.319 I mean, there's stuff that every car needs. I mean, 2516 02:03:50.359 --> 02:03:52.640 that's that's easy. You know, we can always find something 2517 02:03:52.680 --> 02:03:55.199 wrong with any car. But some of them, I mean, 2518 02:03:55.239 --> 02:03:57.199 it just it makes no sense to even try. 2519 02:03:57.439 --> 02:04:00.439 How about little things like like how how much does 2520 02:04:00.439 --> 02:04:00.880 it cost? 2521 02:04:00.960 --> 02:04:03.880 I'll just take something. What's a very popular car like 2522 02:04:03.920 --> 02:04:08.279 a twenty fifteen Honda Cord and let's say the driver's 2523 02:04:08.760 --> 02:04:11.920 seat motor is out, so you can't adjust the seat. 2524 02:04:12.800 --> 02:04:14.479 I mean, how much is something like that? Is that 2525 02:04:14.520 --> 02:04:15.720 an expensive repair? 2526 02:04:15.840 --> 02:04:17.479 There's something you can't buy a motor? You got to 2527 02:04:17.479 --> 02:04:19.960 buy a seat assembly. Oh my god, that could be 2528 02:04:20.039 --> 02:04:20.600 two grand. 2529 02:04:20.800 --> 02:04:23.079 So they might tell you that's probably only one hundred 2530 02:04:23.079 --> 02:04:25.520 bucks where I mean you might have to drop a 2531 02:04:25.640 --> 02:04:27.000 thousand plus exactly. 2532 02:04:27.399 --> 02:04:27.960 Oh wow. 2533 02:04:28.159 --> 02:04:30.760 Yeah. So yeah, don't don't take anything for granted. And 2534 02:04:30.800 --> 02:04:33.000 the whole it's already been checked. You don't need to 2535 02:04:33.039 --> 02:04:33.680 worry about it. 2536 02:04:33.760 --> 02:04:36.520 Da da da da, Or don't worry about that check engine. 2537 02:04:36.600 --> 02:04:37.840 Like that's your cast cap. 2538 02:04:37.960 --> 02:04:40.319 Yeah no, that's that spot on the ground was from 2539 02:04:40.319 --> 02:04:42.520 the car before you. That's not coming from your car. 2540 02:04:42.640 --> 02:04:45.439 Yeah, don't mess around. Skip real quick. What's your question? 2541 02:04:45.479 --> 02:04:47.119 Because I got to take a fast break. 2542 02:04:48.479 --> 02:04:50.079 Okay, I can wait till our TV bro. 2543 02:04:50.199 --> 02:04:51.159 Let's do that. I like that. 2544 02:04:51.199 --> 02:04:53.960 I appreciate that. Three oh three seven, one three hey 2545 02:04:54.239 --> 02:04:55.279 two five five. 2546 02:04:55.319 --> 02:04:59.920 Everybody hold tight. It's Saturday and you're on the Troubleshooter Network. 2547 02:05:00.279 --> 02:05:01.760 What's the AIRTV. 2548 02:05:07.039 --> 02:05:10.279 Go with a sure thing Denver's Best roofer Excel Roofing 2549 02:05:10.399 --> 02:05:13.039 dot com. You don't pay a cent until you're content. 2550 02:05:13.960 --> 02:05:18.880 Three time for an insurance check up free, no obligation. 2551 02:05:19.000 --> 02:05:22.880 Comparison call Compass Insurance paying too much your coverage at 2552 02:05:22.920 --> 02:05:25.640 dozens of insurance companies find out now three oh three 2553 02:05:25.800 --> 02:05:28.399 seven seven to one help. You'll think you're his only 2554 02:05:28.479 --> 02:05:30.960 customer when you choose Frank durand the real estate Man 2555 02:05:31.000 --> 02:05:34.399 dot com to list your home with Remax Alliance three 2556 02:05:34.479 --> 02:05:36.520 oh three nine two zero sixteen twenty two. 2557 02:05:39.640 --> 02:05:43.239 All right, three oh three seven one three eight two 2558 02:05:43.239 --> 02:05:46.039 five five, I'm dying to know what your issue is, Skip, 2559 02:05:46.079 --> 02:05:47.720 it says with AIRTV. 2560 02:05:50.159 --> 02:05:53.399 Yeah, such correct, Mark, Happy Friday to you by the way. 2561 02:05:53.479 --> 02:05:54.880 Hey, thanks you sire. 2562 02:05:55.359 --> 02:05:57.600 Oh shut up? From so I have I have over 2563 02:05:57.640 --> 02:06:02.399 the air free streaming. It's called air TV. Yeah and 2564 02:06:02.840 --> 02:06:03.479 wait a minute. 2565 02:06:03.560 --> 02:06:06.199 I'm sorry, Skip, I'm sorry, I'm sorry. I just got 2566 02:06:06.199 --> 02:06:09.520 to understand this. So it's over internet though, right, it's 2567 02:06:09.520 --> 02:06:10.439 not over the air. 2568 02:06:12.359 --> 02:06:12.960 Let's see here. 2569 02:06:13.319 --> 02:06:15.880 No, it's over the air. It's over your TV set. 2570 02:06:16.239 --> 02:06:20.119 It's done uh to either an external antenna or through 2571 02:06:20.119 --> 02:06:20.920 an indoor intent. 2572 02:06:21.119 --> 02:06:23.560 Okay, So it's an antenna. Okay, I get it. Go ahead. 2573 02:06:24.800 --> 02:06:27.119 Yeah. So it's kind of like it's kind of like 2574 02:06:27.159 --> 02:06:31.079 an Amazon and fire Sticks, only maybe a little more 2575 02:06:31.399 --> 02:06:32.279 foo foo maybe. 2576 02:06:34.000 --> 02:06:34.239 Yeah. 2577 02:06:34.319 --> 02:06:36.920 I'm still a little confused. But what's the problem. 2578 02:06:37.479 --> 02:06:41.119 Okay, Well, anyways, I'm I touched something that I wasn't 2579 02:06:41.159 --> 02:06:44.600 supposed to and now I can't get my local channels. 2580 02:06:45.199 --> 02:06:48.359 I can get everything, I get everything around it. Yeah, 2581 02:06:48.359 --> 02:06:53.119 I can't get the local channels. Okay, so that it's unauthorized. 2582 02:06:53.960 --> 02:06:56.560 Well I okay, once again, I'm a little confused. So 2583 02:06:57.199 --> 02:06:59.000 do you have internet in your house? 2584 02:07:00.399 --> 02:07:02.439 Yes, that's ask Does a TV. 2585 02:07:02.239 --> 02:07:05.439 That we're talking about, one of the TVs we're talking about, 2586 02:07:05.840 --> 02:07:10.199 does it connect to the internet. 2587 02:07:10.680 --> 02:07:11.880 It connects to the Wi Fi. 2588 02:07:12.439 --> 02:07:14.760 Okay, that's fine. So it connects to the Wi Fi. 2589 02:07:15.399 --> 02:07:19.720 So you're not you don't have a antenna like a 2590 02:07:19.800 --> 02:07:23.720 old school antenna or a digital antenna plugged into it. 2591 02:07:23.800 --> 02:07:29.239 You're actually accessing through the television hub some service that's 2592 02:07:29.279 --> 02:07:30.279 called AIRTV. 2593 02:07:32.199 --> 02:07:36.239 Well actually, but the way it works is a the 2594 02:07:36.520 --> 02:07:41.760 if show antenna comes down and it has its own modem, 2595 02:07:42.199 --> 02:07:44.960 but the motem is hooked up to the router for 2596 02:07:45.000 --> 02:07:46.439 the Internet. 2597 02:07:47.520 --> 02:07:52.119 I'm actually looking up AIRTV, AIRTV, string, local TV and HD. 2598 02:07:52.199 --> 02:07:55.039 Hold on, just let me let me actually, I'm gonna 2599 02:07:55.039 --> 02:07:57.640 put you on hold for a second. Would someone please 2600 02:07:57.680 --> 02:08:01.039 go to AIRTV, dot net in absor or what product 2601 02:08:01.079 --> 02:08:04.119 we're talking about while I move on to skip hold on, 2602 02:08:04.239 --> 02:08:06.960 I got to understand what hell we're talking about? Fernando, 2603 02:08:07.000 --> 02:08:14.279 what's up with you? Fernando? Yeah, what's up? 2604 02:08:14.319 --> 02:08:14.479 Sir? 2605 02:08:15.920 --> 02:08:18.680 Yeah, I have a problem with the warranty at the 2606 02:08:18.840 --> 02:08:19.800 Dodge dealership. 2607 02:08:21.399 --> 02:08:22.800 What kind of vehicle is down? 2608 02:08:23.680 --> 02:08:28.520 It's an Infinity? What year thirty twenty eighteen. 2609 02:08:28.520 --> 02:08:31.520 Twenty eighteen, So I assume we're talking about an after 2610 02:08:31.640 --> 02:08:33.439 market warranty. 2611 02:08:34.079 --> 02:08:38.560 Yeah, but they sort it to me as with the 2612 02:08:38.760 --> 02:08:41.359 warranty and Eric's nows and even the dealer's warranty. 2613 02:08:41.600 --> 02:08:43.479 When did you buy this twenty eighteen? 2614 02:08:43.640 --> 02:08:48.560 Q X, I bought it. It's been a year now, So. 2615 02:08:48.560 --> 02:08:50.359 You bought it a year ago, and you bought it 2616 02:08:50.399 --> 02:08:53.840 with an extended warranty. And who did you buy it from? 2617 02:08:54.399 --> 02:08:55.119 From? Dodge? 2618 02:08:55.960 --> 02:08:59.800 Okay, so you bought it from Dodge or whatever Dodge dealership. 2619 02:09:00.079 --> 02:09:02.520 Then a year later you have a problem with it, 2620 02:09:02.600 --> 02:09:05.479 so you brought it back to him, same company, right, 2621 02:09:05.720 --> 02:09:09.439 same same dealer. Yes, and then that dealer said, this 2622 02:09:09.520 --> 02:09:13.279 is the problem, and what was the problem. 2623 02:09:13.760 --> 02:09:16.840 The problem was the car started leaking at oil because 2624 02:09:16.880 --> 02:09:19.840 it came from the oil housing. Okay, engine, it's the 2625 02:09:19.920 --> 02:09:20.520 oil housing. 2626 02:09:20.680 --> 02:09:23.159 So you saw it, basically, I'm trying to think the 2627 02:09:23.159 --> 02:09:25.760 beginning of this. So you saw oil on your driveway 2628 02:09:25.840 --> 02:09:28.319 or saw it somewhere, and then you you drove it 2629 02:09:28.359 --> 02:09:28.720 to the. 2630 02:09:28.720 --> 02:09:32.319 Dealership, actually had them, told it to him. 2631 02:09:32.439 --> 02:09:36.800 Oh you total did it break down? Did it break 2632 02:09:36.840 --> 02:09:38.079 down on you broke down? 2633 02:09:38.800 --> 02:09:39.119 Yeah? 2634 02:09:39.159 --> 02:09:42.079 All the coolint and oil came out because I guess told. 2635 02:09:42.039 --> 02:09:44.439 It sounds like the bottom end went out. But regardless, 2636 02:09:44.439 --> 02:09:47.039 hold on, then you got it to the dealership. What 2637 02:09:47.079 --> 02:09:49.399 did the dealership say? The problem was. 2638 02:09:50.920 --> 02:09:52.800 They didn't know what the problem was, so they had 2639 02:09:52.840 --> 02:09:55.039 to tear it down to get to it. 2640 02:09:55.239 --> 02:09:58.520 I understand. So you authorized I see where we're going. 2641 02:09:58.560 --> 02:10:00.520 You authorized him the tear wear it down? 2642 02:10:00.640 --> 02:10:00.800 Right? 2643 02:10:03.039 --> 02:10:05.399 No, I didn't authorize them yet because they told me 2644 02:10:05.439 --> 02:10:09.159 that the warranty people. We have to make a claim 2645 02:10:09.199 --> 02:10:10.640 to the warranty people so they. 2646 02:10:10.560 --> 02:10:11.920 Can Kevin explain. 2647 02:10:12.479 --> 02:10:14.640 Kevin, hold on, I want you to listen to this, Fernando, 2648 02:10:14.680 --> 02:10:16.560 because I don't know if it went down this way, 2649 02:10:16.920 --> 02:10:19.520 but this is the way it generally would go down. 2650 02:10:19.560 --> 02:10:21.039 With a warranty like yours. 2651 02:10:21.199 --> 02:10:24.680 They want to know the exact point of failure. So 2652 02:10:24.760 --> 02:10:27.720 we have to disassemble whatever component, in this case the 2653 02:10:27.800 --> 02:10:31.239 engine to the point of failure, let them know what happened, 2654 02:10:31.239 --> 02:10:34.479 why it happened, and everything that goes with it. And 2655 02:10:34.520 --> 02:10:37.359 we do charge for that in advance, because the warranty 2656 02:10:37.399 --> 02:10:42.399 will not authorize the teardown. Customer authorizes the teardown in 2657 02:10:42.439 --> 02:10:45.159 the event that it's not covered, Customers responsible. In the 2658 02:10:45.159 --> 02:10:48.079 event that it is covered, the warranty company pays for it. 2659 02:10:48.159 --> 02:10:50.319 Is that kind of what's going on with you, Fernando. 2660 02:10:50.439 --> 02:10:54.119 They tore it down and the warranty companies not covering it. 2661 02:10:55.399 --> 02:10:58.279 Yeah, exactly so. But the point was is I told 2662 02:10:58.319 --> 02:11:01.960 them about that, and God said, yes, go ahead and 2663 02:11:02.039 --> 02:11:04.359 tear it down and have them fix it and will 2664 02:11:04.399 --> 02:11:07.159 pay for it. They said, well, we'll actually pay for it. 2665 02:11:08.239 --> 02:11:10.600 I just missed it then, So if Fernando, are you 2666 02:11:10.680 --> 02:11:12.000 saying it is covered. 2667 02:11:13.680 --> 02:11:16.039 Well, the dealer There's dealership said that they would help 2668 02:11:16.119 --> 02:11:18.399 care pay for the teardown for me. 2669 02:11:18.880 --> 02:11:21.920 So okay, But now Okay, so where are we at now? 2670 02:11:21.920 --> 02:11:24.359 Did they deny the claim? 2671 02:11:24.560 --> 02:11:25.319 Yeah, they denied it. 2672 02:11:25.359 --> 02:11:30.039 Now what did they deny it on abuse? 2673 02:11:31.279 --> 02:11:31.359 No? 2674 02:11:31.600 --> 02:11:35.239 I understand they're denying everything, the tear down and everything. 2675 02:11:35.279 --> 02:11:38.760 I get that, But why did they deny the actual problem? 2676 02:11:39.000 --> 02:11:41.680 What did they cite abuse? Did they cite what? 2677 02:11:43.239 --> 02:11:43.319 No? 2678 02:11:43.479 --> 02:11:45.640 The reason why is because of the warranty that they 2679 02:11:45.640 --> 02:11:51.119 gave me was a was a premium package, and I 2680 02:11:51.159 --> 02:11:54.199 guess they said that they didn't cover the gaskets on 2681 02:11:54.279 --> 02:11:55.479 that coverage. 2682 02:11:55.760 --> 02:11:59.439 Now the gaskets. If he broke down and there's coolant 2683 02:11:59.439 --> 02:12:01.680 and oil every head gasket, what do you think. 2684 02:12:01.640 --> 02:12:05.079 Well, that could be a well cooler well housing cooler gasket. Yeah, 2685 02:12:05.199 --> 02:12:06.079 very very common. 2686 02:12:06.239 --> 02:12:06.760 I got it. 2687 02:12:06.920 --> 02:12:09.600 But it takes a lot of labor to do it exactly. Yeah, 2688 02:12:09.640 --> 02:12:11.760 it's like six seven hour job to. 2689 02:12:11.600 --> 02:12:13.720 How much is how much is it out of pocket 2690 02:12:13.760 --> 02:12:14.520 to have it fixed? 2691 02:12:14.560 --> 02:12:17.600 Bro Did they want thirty five hundred? 2692 02:12:18.079 --> 02:12:20.720 Kevin Wherre is that in the scheme of things. 2693 02:12:20.800 --> 02:12:23.359 It's deep in that engine. It's they're not an easy 2694 02:12:23.359 --> 02:12:23.800 one to work. 2695 02:12:23.840 --> 02:12:26.319 Well, I'm in price wise, it's it's a little on 2696 02:12:26.359 --> 02:12:28.399 the high side, but not outrageous. 2697 02:12:28.439 --> 02:12:31.920 Fernando I mean, you are where you are, So you're 2698 02:12:31.920 --> 02:12:36.840 calling because you're upset with the warranty company, or you're 2699 02:12:36.920 --> 02:12:40.239 upset that the dealership is charging you for the teardown. 2700 02:12:41.960 --> 02:12:44.560 I'm upset at the dealership because they promised me that 2701 02:12:44.600 --> 02:12:46.159 they were going to pay at least half of it 2702 02:12:46.199 --> 02:12:46.960 and that can cover. 2703 02:12:46.840 --> 02:12:49.039 The rest, and now they're saying they won't. How much 2704 02:12:49.039 --> 02:12:50.039 are they asking for it? 2705 02:12:51.800 --> 02:12:53.359 The teardown was fourteen. 2706 02:12:53.880 --> 02:12:55.880 And you want them to pay seven of it? 2707 02:12:57.520 --> 02:13:00.840 Well, just the fourteen the teardown, and I'll pay the rest. 2708 02:13:01.359 --> 02:13:03.439 What's the rest? 2709 02:13:04.159 --> 02:13:06.920 The rest is a well, it's at a thirty five hundred. 2710 02:13:06.920 --> 02:13:09.159 Well you're you're assuming now wait a minute, Wait a minute, 2711 02:13:09.199 --> 02:13:12.359 I think I understand what you're saying. You're you're assuming, though, 2712 02:13:12.960 --> 02:13:16.680 that the teardown isn't also part of the labored to 2713 02:13:16.800 --> 02:13:20.199 do that job. So, in other words, you're saying it 2714 02:13:20.239 --> 02:13:24.359 should have been on your ticket. It says fourteen hundred dollars, 2715 02:13:24.479 --> 02:13:27.119 and then it also says thirty five hundred dollars. 2716 02:13:28.479 --> 02:13:32.399 No, it's with the teardown fourteen plus whatever. 2717 02:13:32.920 --> 02:13:37.800 What the it's fourteen plus twenty one? Right? Yes, yeah, okay, 2718 02:13:38.159 --> 02:13:40.439 And that's is at a fair price for that kid. 2719 02:13:40.479 --> 02:13:42.199 Yeah, it's not bad. It's a little on the high side, 2720 02:13:42.199 --> 02:13:44.119 like I said, But you're right, the teardown is the 2721 02:13:44.479 --> 02:13:46.520 initial getting to the problem. 2722 02:13:46.600 --> 02:13:48.920 Yeah, it's part of It's basically the r of the 2723 02:13:49.079 --> 02:13:49.760 R R R. 2724 02:13:50.079 --> 02:13:50.479 There you go. 2725 02:13:51.840 --> 02:13:53.840 I just don't know if. 2726 02:13:55.520 --> 02:13:57.439 My problem is is they promised me and they said 2727 02:13:57.439 --> 02:13:58.520 that they're going to pay for the tear. 2728 02:13:58.560 --> 02:14:00.680 How do you I guess, Okay, here's what I'm asking. 2729 02:14:00.760 --> 02:14:03.119 How do you know they're not paying for half? Did 2730 02:14:03.159 --> 02:14:05.359 you ask them? 2731 02:14:05.439 --> 02:14:05.640 Yeah? 2732 02:14:05.680 --> 02:14:06.399 I just went there. 2733 02:14:06.479 --> 02:14:08.640 Now, And what are they saying when you say, hey, 2734 02:14:08.640 --> 02:14:10.399 you guys promise you were going to pay for half? 2735 02:14:10.560 --> 02:14:12.079 What is their response to that? 2736 02:14:13.359 --> 02:14:13.560 Now? 2737 02:14:13.560 --> 02:14:16.920 Their response is, oh, well, they were at first talking 2738 02:14:16.960 --> 02:14:20.079 to the unquote the quote the manager of the deal 2739 02:14:20.279 --> 02:14:23.399 of the warranty place, and they said, oh, yeah, we'll 2740 02:14:23.560 --> 02:14:27.800 cover the coverage of the caardown, but let us know 2741 02:14:27.840 --> 02:14:30.640 when the car is fixed and then we'll go from there. 2742 02:14:31.000 --> 02:14:32.760 So now the car's fixed. I went to them and 2743 02:14:32.800 --> 02:14:35.159 I said, Okay, the car's fixed, so you guys are 2744 02:14:35.159 --> 02:14:37.840 going to pay your part, so I can pay my part, 2745 02:14:37.920 --> 02:14:40.039 so get my car out, and they just tell me, oh, no, 2746 02:14:40.520 --> 02:14:41.960 we are not honoring of that. 2747 02:14:42.239 --> 02:14:46.600 So what I'm saying, do they acknowledge, Fernando, Do they 2748 02:14:46.640 --> 02:14:50.239 acknowledge to you right now that they said they would 2749 02:14:50.279 --> 02:14:52.279 pay for half and they have changed their mind? 2750 02:14:53.560 --> 02:14:54.399 Yes, exactly. 2751 02:14:54.479 --> 02:14:59.640 They acknowledge that. Yes, And who is that who acknowledges that? 2752 02:15:01.079 --> 02:15:04.560 It was the manager of Dodge? His name was Ali. 2753 02:15:04.760 --> 02:15:05.760 Who wants this one? 2754 02:15:06.600 --> 02:15:09.239 Okay, Now none of that's in writing. I'm assuming no, 2755 02:15:09.359 --> 02:15:12.039 But that's why I asked. He's saying they acknowledge it. 2756 02:15:12.079 --> 02:15:15.880 So when Doc calls over there with you, they should say, yeah, 2757 02:15:15.920 --> 02:15:18.159 we told them that, but and then they're going to 2758 02:15:18.239 --> 02:15:19.000 have an excuse. 2759 02:15:19.119 --> 02:15:23.279 Right, Yeah, they've been they've been ignoring my calls and everything. 2760 02:15:23.319 --> 02:15:24.800 I had to come down personally. 2761 02:15:25.439 --> 02:15:27.520 All right, hold on, hold on, hold on Doc, he's 2762 02:15:27.520 --> 02:15:30.960 on too, Kelly, get all his information and figure out 2763 02:15:31.000 --> 02:15:36.239 what dealership. It's not called Dodge dealership. And then Steve Moss, 2764 02:15:36.319 --> 02:15:39.119 we got Rick. We got a lot of stuff going on. 2765 02:15:39.279 --> 02:15:41.520 And then air TV. Did you figure that out? 2766 02:15:41.800 --> 02:15:44.159 What is it? Real quick? Yeah? Well it's Internet. 2767 02:15:44.479 --> 02:15:47.279 No, it's it's an over the air television service. So 2768 02:15:47.359 --> 02:15:49.960 you buy a device and then you buy an antenna, yeah, 2769 02:15:50.199 --> 02:15:53.439 and then you can watch certain local channels I assume 2770 02:15:53.479 --> 02:15:56.520 for free. Yeah, Network TV shows live sports for free. 2771 02:15:56.640 --> 02:15:58.960 It's over the air, though, it's over the air, and 2772 02:15:58.960 --> 02:16:02.000 it's probably also on the internet, and they're well, no, it's. 2773 02:16:01.920 --> 02:16:04.920 An antenna and okay. Hold On also offer a monthly 2774 02:16:04.960 --> 02:16:05.800 service subscription. 2775 02:16:05.920 --> 02:16:07.199 All right, everybody holds tight.