Speaker 1: Helping leaders motivate their people to a higher level of
Speaker 1: performance through strong human relations, team building, and GOLA giving.
Speaker 1: This is the seven Minute Leadership Podcast with your host
Speaker 1: Paul fella Aledo.
Speaker 2: Hello everyone, and welcome to the seven Minute Leadership Podcast.
Speaker 2: It's episode four to seventy eight. Today we're talking about
Speaker 2: one of the most understood elements of leadership. Trust. Most
Speaker 2: people think trust is something that builds slowly over months
Speaker 2: or even years, but neuroscience shows us something very different.
Speaker 2: Trust doesn't build over long stretches of time. It's accumulated
Speaker 2: in microseconds. Think about that, microseconds faster than a blank,
Speaker 2: faster than your brain can consciously process. And it's happening
Speaker 2: all the time in the workplace, in meetings and common conversations,
Speaker 2: even in text messages. Trust spikes or drops instantly based
Speaker 2: on tone, pauses, facial expressions, and even the emoji you choose.
Speaker 2: So let me break this down for you. Imagine you're
Speaker 2: talking with an employee and they tell you about a
Speaker 2: mistake they made. The words that come out of your
Speaker 2: mouth matter, but just as much the way you pause
Speaker 2: before answering matters. If your pause is too long, they
Speaker 2: might read it as judgment or disappointment. If your tone
Speaker 2: is sharp, even if your words are supportive, their trust
Speaker 2: and you may dip. That dip might only be small,
Speaker 2: but neuroscience tells us the brain remembers those dips and
Speaker 2: adds them up. Now flip it around. You lean in,
Speaker 2: you nod, You show with your face and body language
Speaker 2: that you're listening. You take a beat, then calmly respond.
Speaker 2: In that moment, trust spikes in the brain records that too.
Speaker 2: Here's the leadership takeaway. Every micro moment is a trust transaction.
Speaker 2: You're either making a deposit or a withdrawal. So let's
Speaker 2: go even smaller. Think about written communication. A short K
Speaker 2: in response to a text can feel cold and dismissive.
Speaker 2: A thumbs up emoji might be efficient, but it can
Speaker 2: also feel abrupt. Yet a simple got it thank you
Speaker 2: with a smile emoji feels more human. One builds trust,
Speaker 2: the other chips away at it. So here's the leadership challenge.
Speaker 2: Stop thinking about trust is this big mountain you climb,
Speaker 2: Start thinking about its grains of sand added or removed
Speaker 2: with every interaction. That smile you give in the hallway,
Speaker 2: the tone you use on a quick call, the speed
Speaker 2: of your reply, the effort you put into choosing words
Speaker 2: with care. These are all the microseconds that matter. The
Speaker 2: mistake leaders make is assuming trust is built only during
Speaker 2: the big moments and your reviews, promotions, crisis situations. But
Speaker 2: science tells us those aren't the real drivers. Trust is
Speaker 2: built or lost in the everyday microseconds where people decide
Speaker 2: without even realizing it, whether you're safe, whether you're reliable,
Speaker 2: and whether you're worth following. So here's an action move
Speaker 2: for you tomorrow. Pick one area where you know you
Speaker 2: can fine tune the microseconds. Maybe it's slowing down your
Speaker 2: speech so your pause doesn't sound impatient. Maybe it's replying
Speaker 2: to emails with warmth instead of one word answers. Maybe
Speaker 2: it's checking your facial expressions in the mirror before walking
Speaker 2: into a tough meeting. So if you take this seriously,
Speaker 2: you'll notice the change. Your people will lean in more,
Speaker 2: they'll share more openly, they'll trust you faster, and in leadership,
Speaker 2: that's the ultimate competitive advantage. Remember, trust isn't a slow build.
Speaker 2: It's an accumulation of micro moments that happen faster than
Speaker 2: you think. And as the leader, you're responsible for stacking
Speaker 2: the deck in your favor. This has been the seven
Speaker 2: minute Leadership podcast, and I thank you for listening.
Speaker 1: For more Paul fell of Alito Podcasts, visit paulfellowalito dot
Speaker 1: com