WEBVTT

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<v Speaker 1>Welcome to this deep dive. We're tackling global privacy today,

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<v Speaker 1>and our guide is doctor Allen Tang's book, Privacy in Practice.

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<v Speaker 2>It's a fantastic resource, really dives into data protection, laws, policies,

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<v Speaker 2>real world examples, you name it.

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<v Speaker 1>Yeah, it's like a crash course on how all this

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<v Speaker 1>stuff actually impacts you and me, not just theoretical stuff.

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<v Speaker 2>Exactly, we're going to go way beyond just being left alone.

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<v Speaker 2>You know, what does privacy really mean when we're practically

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<v Speaker 2>swimming in data these days?

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<v Speaker 1>Right? Because it's not about hiding in a bunker, right,

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<v Speaker 1>it's about how companies are handling our data, what rights

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<v Speaker 1>we actually have?

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<v Speaker 3>You got it?

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<v Speaker 2>So first things first? What is privacy? Doctor Tang makes

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<v Speaker 2>a good point. It's not just about being left alone.

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<v Speaker 1>Oh okay, so there's more to it.

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<v Speaker 2>Yeah, it's also about autonomy control access to your data.

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<v Speaker 1>Okay, I could see that, but like what does that

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<v Speaker 1>look like day to day? Like if I'm using a

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<v Speaker 1>smart speaker or what are those fitness trackers? Is that

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<v Speaker 1>messing with my privacy?

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<v Speaker 2>Perfect example? Think about a smart speaker always listening for

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<v Speaker 2>your voice, right, super convenient, but it's constantly picking up audio. Yeah, true,

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<v Speaker 2>so that could be bumping into your territorial privacy, like

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<v Speaker 2>your expectation of privacy at home, but also communications privacy,

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<v Speaker 2>like what you're saying in your own space.

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<v Speaker 1>Wow, I hadn't thought about it like that. The lines

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<v Speaker 1>get kind of fuzzy, they really do.

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<v Speaker 2>That's why doctor Tang breaks it down into four key areas,

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<v Speaker 2>information privacy, bodily privacy, territorial and communications.

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<v Speaker 1>Okay, so not just one big umbrella term.

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<v Speaker 2>Nope, they often overlap, but it helps to think about

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<v Speaker 2>them separately.

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<v Speaker 1>Makes sense. Could you give us like a quick rundown

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<v Speaker 1>to each Sure?

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<v Speaker 2>Information privacy that's about your personal data, name, address, what

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<v Speaker 2>you do online, the basics, gotcha. Bodily privacy that gets deeper.

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<v Speaker 2>It's stuff that's uniquely you, genetic data, medical records, biometrics

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<v Speaker 2>like part of your physical being.

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<v Speaker 1>Okay, so info privacy is like digital you, bodily is

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<v Speaker 1>physical you. What about the other two? Right?

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<v Speaker 2>So, territory we touched on that with the smart speaker,

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<v Speaker 2>right reason, expectation of privacy and spaces your home, car,

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<v Speaker 2>even public restrooms they have an implied right to privacy.

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<v Speaker 2>And then communications privacy that's keeping your conversation's confidential, phone online,

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<v Speaker 2>even snail mail.

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<v Speaker 1>Okay, starting to see how complex this whole web of

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<v Speaker 1>privacy is. And it's not just companies we got to

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<v Speaker 1>watch out for it.

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<v Speaker 2>They're right, it's governments too, all that surveillance stuff, even individuals, stalkers,

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<v Speaker 2>identity theft, that's a whole mess wild.

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<v Speaker 1>Luckily we have laws, right, doctor tang mentions this global

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<v Speaker 1>patchwork of privacy laws. What does that mean for US?

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<v Speaker 2>Well, good news is over one hundred and thirty seven

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<v Speaker 2>countries have some.

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<v Speaker 3>Data protection law.

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<v Speaker 1>That's a lot, it is.

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<v Speaker 2>But not all laws are created equal, you know, scope,

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<v Speaker 2>how they define personal data, your rights, it all varies.

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<v Speaker 1>So it's not as easy as saying global law, we're

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<v Speaker 1>all protected.

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<v Speaker 3>Nope, not that simple.

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<v Speaker 2>Like take GDPR, that's the EUS big one. Yeah versus

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<v Speaker 2>CCPAC Pere, California's deal.

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<v Speaker 1>Okay, yeah, I've heard of those. But what are the

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<v Speaker 1>big different as we should know about?

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<v Speaker 2>Well, GDPR is a broader geographically, any company dealing with

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<v Speaker 2>EU resident data, no matter where the company is has

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<v Speaker 2>to comply.

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<v Speaker 1>So a US company with EU customers, they still got

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<v Speaker 1>to follow a GDPR.

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<v Speaker 2>You bet ccpack PA it's influential, but more focused on California, So.

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<v Speaker 1>Location matters big time for which laws apply.

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<v Speaker 3>Absolutely.

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<v Speaker 2>Then there's how they define personal data. GDPR is wide

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<v Speaker 2>anything that identifies you directly or indirectly.

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<v Speaker 1>Hmmm, makes sense.

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<v Speaker 2>CCPAC pery started a narrower but CPRA broadened it a lot.

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<v Speaker 1>Okay, so getting closer. What about the rights these laws

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<v Speaker 1>give us? Do those differ to Yeah?

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<v Speaker 2>GDPR starts with a whole bunch of rights. Access your data,

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<v Speaker 2>correct it, delete it, restrict processing, even move it to

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<v Speaker 2>another company.

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<v Speaker 1>Wow, that's a lot it is.

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<v Speaker 2>CCPA originally focused on data sales disclosure, but CPR expanded

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<v Speaker 2>those rights, getting more similar to GDPR.

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<v Speaker 1>So they're kind of moving towards similar levels of protection,

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<v Speaker 1>even if from different starting points.

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<v Speaker 3>You got it.

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<v Speaker 2>And that's a trend throughout doctor Tang's book, this global

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<v Speaker 2>push for stronger standards.

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<v Speaker 1>Okay, that's good to hear, But how did we even

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<v Speaker 1>get tea here? Was there always this concern about data protection?

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<v Speaker 1>Like did people one hundred years ago even care?

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<v Speaker 3>It's been a journey.

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<v Speaker 2>Doctor Tang talks about privacy one point oh two point

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<v Speaker 2>oh three point zero shows how tech changed our understanding

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<v Speaker 2>of privacy and the laws.

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<v Speaker 1>Who I like that? Okay, walk us through these privacy eras.

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<v Speaker 2>What was one point oh like privacy one point oh?

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<v Speaker 2>That was late eighteen hundreds, early nineteen hundreds. It was

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<v Speaker 2>mostly about protecting yourself from nosey pres government snoopings.

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<v Speaker 1>Like keeping the Feds out of your business pretty much.

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<v Speaker 2>Think about the Fourth Amendment in the US no Unreasonable searches, right,

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<v Speaker 2>that's classic privacy.

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<v Speaker 3>One point oh.

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<v Speaker 1>Gotcha. So back then privacy was like keeping big brother

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<v Speaker 1>out of your stuff exactly.

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<v Speaker 3>But then came computers databases.

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<v Speaker 2>Suddenly we could store tons of data and bam, privacy

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<v Speaker 2>two point zho.

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<v Speaker 1>Okay, so things got more complicated they did.

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<v Speaker 3>This is mid twentieth century.

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<v Speaker 2>We start seeing early data laws, fair credit reporting in

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<v Speaker 2>the US, Data Protection Directive in the EU.

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<v Speaker 1>So people realize, hey, this data thing is getting out

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<v Speaker 1>of control. We need some rules exactly.

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<v Speaker 2>And that leads us to privacy three point zero. Where

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<v Speaker 2>we are NW internet, smartphones, social media, the Internet of.

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<v Speaker 1>Things, data data everywhere.

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<v Speaker 2>Right, We're making more data than VR, and it's used

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<v Speaker 2>in crazy ways, targeted ads, facial recognition, even predicting crime.

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<v Speaker 1>Wow, So privacy three point zero is like trying to

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<v Speaker 1>tame this databast, make sure it's used responsibly.

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<v Speaker 3>You got it.

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<v Speaker 2>That's why we see stricter laws like GDPR, CCPACQRAA. China's

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<v Speaker 2>got their own PIPL.

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<v Speaker 1>So trying to keep up with all the tech changes.

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<v Speaker 2>Exactly give individuals more control in this digital age.

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<v Speaker 1>This reminds me doctor Tang talks about the business case

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<v Speaker 1>for privacy, right, it's not just about avoiding fines, legal trouble.

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<v Speaker 2>He's spot on good privacy practices can actually HLP organizations

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<v Speaker 2>build trust, loyalty, even give them an edge over competitors.

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<v Speaker 1>Okay, so how does that work in real life? Give

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<v Speaker 1>us some examples.

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<v Speaker 2>Think about data breaches. Companies can face huge fines, their

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<v Speaker 2>reputation goes down the drain. Sometimes execs even go to

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<v Speaker 2>jail hikes.

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<v Speaker 1>That's serious, it is.

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<v Speaker 2>But companies that focus on privacy data protection, they often

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<v Speaker 2>see more trust from customers. People stick with them.

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<v Speaker 1>So it's not just legal or ethical, it's good business.

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<v Speaker 2>Absolutely. Consumers are getting smarter. They want companies they can

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<v Speaker 2>trust with their data.

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<v Speaker 1>So it's about being transparent showing your response with that. Okay,

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<v Speaker 1>so what does this mean for companies practically, how do

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<v Speaker 1>they build a good privacy program? Where do they even start?

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<v Speaker 2>Doctor Tang lays out some core principles. Any program should

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<v Speaker 2>have these transparency, purpose limitation, data minimization, accuracy, and security.

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<v Speaker 1>Okay, lot to unpack there. Let's start with transparency. What

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<v Speaker 1>does that mean? Like on the ground, it.

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<v Speaker 2>Means being honest with people about what data you collect, why,

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<v Speaker 2>how you use it, who you share it with.

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<v Speaker 1>No more hiding behind legal jargon and fine print.

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<v Speaker 2>Nope, clear, easy to understand privacy notices people have a.

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<v Speaker 3>Right to know.

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<v Speaker 1>Makes sense. What about purpose limitation?

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<v Speaker 3>This is key.

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<v Speaker 2>You've got to be specific about why you're collecting data

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<v Speaker 2>and only use it for that reason.

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<v Speaker 1>So no more just grabbing data just in case, right.

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<v Speaker 2>No data hoarding. Got to be selective, responsible about what

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<v Speaker 2>you store. That's where data minimization comes in.

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<v Speaker 1>Okay, So how do companies figure out the minimum data

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<v Speaker 1>they need? Yeah, especially if they don't know how they'll

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<v Speaker 1>use it in the future.

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<v Speaker 2>That's the tough part. Requires careful thought. Got to justify

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<v Speaker 2>keeping ecch piece of data. Move away from that collect

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<v Speaker 2>everything mindset.

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<v Speaker 1>So big shift in thinking. What about accuracy? Why is

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<v Speaker 1>that so important?

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<v Speaker 2>Well, so many decisions are made based on data now

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<v Speaker 2>right inaccurate data that leads to unfair outcomes, discrimination, all

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<v Speaker 2>sorts of problems.

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<v Speaker 1>Makes sense, especially with algorithms and AI making more decisions

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<v Speaker 1>these days, exactly.

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<v Speaker 2>And lastly, security, what does that mean for privacy? Security

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<v Speaker 2>is putting up those safeguards technical and d organizational to

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<v Speaker 2>protect data from well everything, unauthorized access, use, disclosure, changes, deletion.

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<v Speaker 3>You know it.

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<v Speaker 2>So digital walls to keep out the bad guys, kind

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<v Speaker 2>of encryption, strong passwords, access controls, and a plan for

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<v Speaker 2>when things go wrong, a breach response plan.

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<v Speaker 1>So it's not just tech, it's policies, training, a whole

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<v Speaker 1>culture of security.

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<v Speaker 3>You got it.

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<v Speaker 2>Everyone from the top down needs to understand how important

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<v Speaker 2>protecting data is.

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<v Speaker 1>It sounds like a lot of work to build a

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<v Speaker 1>strong privacy program. It's not just checking boxes, it's making

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<v Speaker 1>privacy part of the company's DNA right, and doctor Tang

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<v Speaker 1>actually takes it a step further with this idea of

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<v Speaker 1>privacy by design. Yeah, we're talking tell me more. Is

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<v Speaker 1>privacy by design even possible? With how fast tech moves,

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<v Speaker 1>can companies innovate quickly and deprotect privacy.

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<v Speaker 2>It's a challenge, but it's the challenge. Privacy by design

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<v Speaker 2>means making privacy part of every system, every process from

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<v Speaker 2>the very beginning.

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<v Speaker 1>So not adding it on later as an afterthought.

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<v Speaker 2>Exactly, think about potential privacy risks throughout the entire life

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<v Speaker 2>of product or service. Build in those safeguards from day.

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<v Speaker 1>One, so baking it in, not bolting it.

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<v Speaker 2>On, exactly, being proactive that can lead to better privacy solutions. Overall,

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<v Speaker 2>turns a compliance headache into real positive change.

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<v Speaker 1>That makes a lot of sense. So how do companies

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<v Speaker 1>actually do this? What are some concrete examples?

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<v Speaker 2>Doctor Tang has a bunch of practical steps, but two

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<v Speaker 2>big ones are data inventory and privacy notices.

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<v Speaker 1>Okay, data inventory, Why that's so important?

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<v Speaker 2>You can't protect what you don't know you have. Data

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<v Speaker 2>inventory means mapping out all the personal data your company handles,

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<v Speaker 2>where it is, what it is everything.

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<v Speaker 1>So like a map of all the data flowing through

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<v Speaker 1>the company. But I bet most companies have no idea

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<v Speaker 1>where all their data is.

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<v Speaker 2>It's more common than you think. Creating that inventory. It

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<v Speaker 2>can be a huge ge task, especially.

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<v Speaker 1>For big companies, I can imagine.

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<v Speaker 2>But it's necessary if you're serious about privacy. Helps you

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<v Speaker 2>identify risks, see if you're collecting too much data, find

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<v Speaker 2>weak spots in security, make sure your privacy note are accurate,

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<v Speaker 2>the whole nine yards.

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<v Speaker 1>So it's the foundation of a good program basically. And

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<v Speaker 1>speaking of privacy notice, doctor Tang talks a lot about

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<v Speaker 1>those two he does.

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<v Speaker 2>He's all about making them clear, concise, actually user friendly.

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<v Speaker 2>No one wants to read pages of legal mumbo jumbo.

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<v Speaker 1>I've definitely been guilty of just scrolling through those without

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<v Speaker 1>reading a word. So how do you make them engaging?

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<v Speaker 2>Plain language, Ditch the technical terms, break down complex stuff

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<v Speaker 2>into bite sized pieces.

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<v Speaker 1>Okay, so read people like humans exactly.

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<v Speaker 2>Explain what data you collect, why, how you use it,

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<v Speaker 2>who you share it with, what rights people have.

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<v Speaker 3>Make it simple.

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<v Speaker 1>It's about respect, acknowledging people's right to know what's happening

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<v Speaker 1>with their data.

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<v Speaker 2>Absolutely, a good privacy notice builds trust, shows you're committed

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<v Speaker 2>to transparency.

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<v Speaker 1>That makes sense. But let's be real. Things aren't always

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<v Speaker 1>so simple, are they. Doctor Tang mentions these tricky situations

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<v Speaker 1>like consent and legitimate interest areas where the lines get blurry.

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<v Speaker 2>You're right, those are tough ones with consent. The question

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<v Speaker 2>is when is it really valid? We click agree to

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<v Speaker 2>so much online without thinking.

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<v Speaker 1>Oh all the time? So what are some red flags?

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<v Speaker 1>When should we question if consent is actually real?

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<v Speaker 2>GDPR is clear consent has to be freely given, specific, informed,

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<v Speaker 2>and unambiguous.

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<v Speaker 1>Okay, so no pressure tactics, right, Like if.

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<v Speaker 2>You have to consent to use a service, or if

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<v Speaker 2>it's buried in a huge wall of text, that's not

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<v Speaker 2>real consent.

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<v Speaker 1>So if you're pressured or tricked, it might not hold

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<v Speaker 1>up legally. What about legitimate interests? That sounds tricky too.

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<v Speaker 3>It is legitimate interests.

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<v Speaker 2>It's another way to justify processing data, but it's a balancing.

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<v Speaker 1>Act, well kind of balancing act.

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<v Speaker 2>Balancing the organization's interests against the individual's privacy rights. Like

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<v Speaker 2>a company might have a legitimate interest in processing data

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<v Speaker 2>for security, preventing fraud.

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<v Speaker 1>Oh yeah, it seems reasonable.

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<v Speaker 2>It can be, but it can't outweigh basic rights and freedoms.

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<v Speaker 2>Companies have to justify it, show they've thought about the

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<v Speaker 2>impact on people's privacy.

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<v Speaker 1>So it's not just a free pass to do whatever

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<v Speaker 1>they want with data.

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<v Speaker 3>Nope, not at all.

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<v Speaker 2>It's all about careful consideration, really understanding the laws.

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<v Speaker 1>It's definitely more complicated than it seems at first glance.

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<v Speaker 1>There's so much more to it than meets the eye, for.

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<v Speaker 3>Sure, And we've only just scratched the surface.

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<v Speaker 1>Well, we've covered a ton of ground already in this

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<v Speaker 1>deep dive, but there's more to come.

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<v Speaker 2>Welcome back to our deep dive into privacy and practice.

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<v Speaker 2>We were just getting into some of the trickier parts

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<v Speaker 2>of privacy, like when is consent really valid?

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<v Speaker 1>Yeah, and now I'm thinking about all the companies we

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<v Speaker 1>hand our data over to, not just one, right, this

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<v Speaker 1>third party risk.

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<v Speaker 3>Thing, it's a big one.

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<v Speaker 2>Companies share data all the time, vendors, suppliers, partners, the

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<v Speaker 2>whole shebang.

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<v Speaker 1>So it's a tangled web basically totally.

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<v Speaker 3>And here's the thing.

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<v Speaker 2>They're still responsible for protecting that data even if it's

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<v Speaker 2>not in their hands directly.

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<v Speaker 1>Oh so it's not like they can just wash their

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<v Speaker 1>hands of it. Nope.

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<v Speaker 2>Doctor Tang is very clear on that. Organizations they have

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<v Speaker 2>to do their homework when they work with vendors, you know,

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<v Speaker 2>vet them carefully.

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<v Speaker 1>So make sure those vendors have good privacy.

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<v Speaker 2>Practices too, exactly, and have really solid contracts spell out

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<v Speaker 2>who's responsible for what. When it comes to data protection, it's.

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<v Speaker 1>Like picking your friends carefully, right. You want to align

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<v Speaker 1>with companies that share your values.

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<v Speaker 2>Great analogy, building a network of trust. It's crucial. And

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<v Speaker 2>it's not just the big name companies we got to

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<v Speaker 2>think about. They're also data brokers.

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<v Speaker 1>They get brokers. That sounds kind of, I don't know, shady.

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<v Speaker 2>They can be data brokers. They're kind of behind the

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<v Speaker 2>scenes in this whole data world. They collect and sell

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<v Speaker 2>personal data from.

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<v Speaker 1>All over really from where.

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<v Speaker 2>Tons of places, and often people have no idea it's

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<v Speaker 2>even happening.

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<v Speaker 3>This data.

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<v Speaker 2>It gets used for targeted advertising, credit scores, background checks.

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<v Speaker 3>All sorts of stuff.

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<v Speaker 1>So what's the risk with these data brokers? If they're legal,

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<v Speaker 1>why should we care?

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<v Speaker 2>Well, the big worry is what if that data gets misused, abused,

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<v Speaker 2>If they don't have good security, it's vulnerable, right, breaches, leaks,

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<v Speaker 2>that kind of thing.

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<v Speaker 1>Okay, that makes sense, And even if it's used for

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<v Speaker 1>something legitimate. I don't love the idea of my info

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<v Speaker 1>being bought and sold without my knowledge.

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<v Speaker 3>That's the thing.

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<v Speaker 2>A lot of people feel that way. Are there any

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<v Speaker 2>laws about this? You know, keeping these data brokers in check.

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<v Speaker 1>That's what I was wondering.

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<v Speaker 2>Some places are starting to regulate them. California, Vermont they've

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<v Speaker 2>got laws now data brokers have to register, give people

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<v Speaker 2>more control over their data. Okay, so baby steps, yeah,

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<v Speaker 2>but globally regulation is behind. You know, a lot of

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<v Speaker 2>work to do, both laws A and D making people

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<v Speaker 2>aware this is even happening.

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<v Speaker 1>So it's kind of the wild West out there when

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<v Speaker 1>it comes to data brokers. Anything we can do to protect.

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<v Speaker 2>Ourselves absolutely, check those data brokers periodically, see if they

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<v Speaker 2>have your info. Then exercise your rights, you know, access correct,

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<v Speaker 2>even delete that data.

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<v Speaker 1>So be proactive, take charge of your digital footprint exactly.

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<v Speaker 2>And this leads us to another messy topic, cross border

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<v Speaker 2>data transfers. Data zips around the globe. But that must

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<v Speaker 2>create all sorts of legal issues.

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<v Speaker 1>Oh yeah, for sure. Every country has different laws, right,

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<v Speaker 1>you got it.

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<v Speaker 2>In some countries like China, Russia, they've got these data

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<v Speaker 2>localization laws.

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<v Speaker 1>Data localization, what's that all about?

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<v Speaker 2>Basically, they force certain types of data to be stored

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<v Speaker 2>and processed within their borders. They say it's for national security,

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<v Speaker 2>protecting their citizens' privacy. I could see that side, Yeah,

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<v Speaker 2>but it can also mess with international trades, slow down innovation.

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<v Speaker 2>It's complicated, lots of economic and political angles to consider.

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<v Speaker 1>Can you give us a real world example? How does

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<v Speaker 1>this impact the stuff we use every day?

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<v Speaker 2>Doctor Tang uses Microsoft three sixty five as a case study.

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<v Speaker 2>It's perfect for this, Microsoft through a US company. But

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<v Speaker 2>where your data is stored it depends on your location.

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<v Speaker 1>Oh interesting, So it's not just one big data center somewhere.

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<v Speaker 2>Nope, EU organization. Your data likely stays in the EU,

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<v Speaker 2>but other regions your data might end up somewhere with

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<v Speaker 2>weaker privacy laws.

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<v Speaker 1>So even with global services, local laws still matter. It's

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<v Speaker 1>a legal maze. How do companies even figure this out?

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<v Speaker 1>Make sure they're transferring data ethically, A and D legally.

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<v Speaker 2>It's tough, but crucial if you're doing business globally. Doctor

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<v Speaker 2>Tang goes through a few legal mechanisms that companies can use.

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<v Speaker 1>Legal mechanisms sounds complicated, They can be, but they're important.

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<v Speaker 1>There are things like standard contractual clauses, binding corporate rules,

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<v Speaker 1>and adequacy decisions.

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<v Speaker 2>Okay, break those down for me. What are the differences.

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<v Speaker 1>Standard contractual clauses secs? Those are like preapproved contracts for

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<v Speaker 1>transferring data outside the EU. They offer set of safeguards

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<v Speaker 1>make sure the data is protected to a similar standard

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<v Speaker 1>as GDPR, so.

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<v Speaker 3>It's a shortcut.

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<v Speaker 2>Basically, don't have to reinvent the wheel every time you

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<v Speaker 2>move data across border exactly.

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<v Speaker 1>It makes things easier. Then you've got binding corporate rules BCRs.

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<v Speaker 1>Those are internal data protection policies good for multinational companies,

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<v Speaker 1>governed transfers within their own organization.

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<v Speaker 3>Some more customized.

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<v Speaker 1>You got it more complex to set up than secs,

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<v Speaker 1>but more flexibility tailored to how the company works. BCRs

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<v Speaker 1>are like a custom suit. Secs are off the rack.

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<v Speaker 3>I like that. And then there are adequacy decisions. Those

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<v Speaker 3>come from the European Commission.

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<v Speaker 1>Oh, so the EU decides.

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<v Speaker 2>They decide if a country has good enough data protection laws.

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<v Speaker 2>If they get that adequacy decision, companies can transfer data there,

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<v Speaker 2>no problem, no extra safeguards needed.

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<v Speaker 1>So it's like a seal of approval from the EU

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<v Speaker 1>pretty much.

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<v Speaker 2>But those decisions can change, you know, if country's laws

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<v Speaker 2>get weaker or there are worries about government snooping, the

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<v Speaker 2>EU can take it away.

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<v Speaker 1>So it's not a permanent thing.

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<v Speaker 2>Keeping up with data privacy regulations is a full time job, seriously, and.

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<v Speaker 1>It sounds like it. But understanding these mechanisms it's key

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<v Speaker 1>for anyone handling data in this global world.

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<v Speaker 2>Couldn't agree more. Okay, let's shift gears a bit talk

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<v Speaker 2>about data retention and deletion. Do companies really need to

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<v Speaker 2>keep our data forever?

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<v Speaker 1>Right? That's something I've always wondered.

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<v Speaker 2>Doctor Tang tackles that head on. There's this principle storage limitation.

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<v Speaker 2>Companies should only keep data for as long as they

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<v Speaker 2>need it for the original reason they collected it.

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<v Speaker 1>So no more data hoarding, right, be responsible, respect people's

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<v Speaker 1>rights to have their data deleted when it's not needed

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<v Speaker 1>anymore exactly.

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<v Speaker 3>But here's the thing.

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<v Speaker 2>Different privacy laws, different rules about data.

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<v Speaker 1>Retention really, so it's not so simple.

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<v Speaker 2>Nope, GDPR, for example, they don't say exactly how long

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<v Speaker 2>you can keep data. You got to have a policy

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<v Speaker 2>justify why you're keeping it.

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<v Speaker 1>Okay, So companies have to figure out what makes sense

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<v Speaker 1>for them and follow the law exactly.

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<v Speaker 2>And it's not just how long you keep it, it's

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<v Speaker 2>also making sure when you delete it it's actually gone.

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<v Speaker 1>Wait, really, I thought hitting delete was enough? What else

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<v Speaker 1>is there.

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<v Speaker 3>It's trickier than you think.

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<v Speaker 2>Deleted data sometimes it can be recovered, you know, special tools,

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<v Speaker 2>that kind of thing.

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<v Speaker 3>Compani's got to prevent that.

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<v Speaker 1>How do they do that?

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<v Speaker 3>Overwriting the data.

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<v Speaker 2>A bunch of times, special methods for hard drives, even

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<v Speaker 2>physically destroying the storage sometimes.

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<v Speaker 1>So it's more than just emptying.

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<v Speaker 2>The trash can way more data deletion.

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<v Speaker 3>It's got to be taken seriously.

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<v Speaker 2>If companies want to follow the rules A and DY

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<v Speaker 2>protect people's rights.

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<v Speaker 1>It's a lot to think about. Speaking of protecting data,

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<v Speaker 1>doctor Tang gets into data security too.

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<v Speaker 2>This is where everything we've been talking about comes together.

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<v Speaker 2>You know, transparency, purpose, limitation, minimization. It all relies on

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<v Speaker 2>good security to actually work.

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00:19:14.039 --> 00:19:15.759
<v Speaker 1>So security is like the foundation.

436
00:19:16.359 --> 00:19:19.400
<v Speaker 2>You could say that no security, even the best policies,

437
00:19:19.440 --> 00:19:22.640
<v Speaker 2>won't matter. Doctor Tang talks about two types of measures

438
00:19:22.839 --> 00:19:25.720
<v Speaker 2>technical A and D organizational both are important.

439
00:19:25.720 --> 00:19:27.359
<v Speaker 1>Two types. Okay, what are those.

440
00:19:27.240 --> 00:19:33.440
<v Speaker 2>Techno stuff like encryption, firewalls, intrusion detection, multi factor authentication,

441
00:19:33.599 --> 00:19:36.400
<v Speaker 2>all those techy things to prevent unauthorized access.

442
00:19:36.480 --> 00:19:39.559
<v Speaker 1>So those digital walls we talked about keeping the hackers out.

443
00:19:39.440 --> 00:19:42.759
<v Speaker 2>Right, But tech alone isn't enough. You need the organizational

444
00:19:42.799 --> 00:19:46.279
<v Speaker 2>stuff too, strong policies, training employees, controlling who can access what,

445
00:19:46.720 --> 00:19:49.160
<v Speaker 2>and that breach response plan just in case, so.

446
00:19:49.079 --> 00:19:52.319
<v Speaker 1>Everyone in the company knows how to protect data from

447
00:19:52.359 --> 00:19:53.160
<v Speaker 1>the top down.

448
00:19:53.400 --> 00:19:56.559
<v Speaker 2>That's the goal, and that breach response plan that's crucial.

449
00:19:56.599 --> 00:19:59.240
<v Speaker 2>No matter how good your security is, something can always happen.

450
00:19:59.319 --> 00:20:01.960
<v Speaker 2>Got to be ready to respawn, minimize damage, tell the

451
00:20:01.960 --> 00:20:03.799
<v Speaker 2>people affected, follow the law.

452
00:20:03.960 --> 00:20:05.519
<v Speaker 1>The whole deal sounds intense.

453
00:20:05.640 --> 00:20:08.599
<v Speaker 2>It is. Data security is never over always got to

454
00:20:08.640 --> 00:20:10.559
<v Speaker 2>be evolving, keeping up with new threats.

455
00:20:10.559 --> 00:20:13.279
<v Speaker 1>It makes sense. Doctor Tang really lays it all out there.

456
00:20:13.359 --> 00:20:16.480
<v Speaker 2>Huh. He does all the key principles best practices. It's

457
00:20:16.480 --> 00:20:18.839
<v Speaker 2>a great guide for companies that want to do this right,

458
00:20:18.920 --> 00:20:20.279
<v Speaker 2>protect that data effectively.

459
00:20:20.319 --> 00:20:22.000
<v Speaker 1>We've learned so much. I can't wait to hear what

460
00:20:22.039 --> 00:20:26.279
<v Speaker 1>else he has to say. And we're back, last part

461
00:20:26.279 --> 00:20:29.319
<v Speaker 1>of our deep dive into privacy in practice. Time to

462
00:20:29.359 --> 00:20:32.119
<v Speaker 1>put everything together, see how it works in the real world.

463
00:20:32.319 --> 00:20:35.680
<v Speaker 2>Right, we've got the principles, the laws, tricky stuff like consent.

464
00:20:36.079 --> 00:20:38.480
<v Speaker 2>Now let's see how these play out in specific situations

465
00:20:38.519 --> 00:20:39.599
<v Speaker 2>where the stakes are high.

466
00:20:39.960 --> 00:20:43.559
<v Speaker 1>Okay, yeah, Doctor Tang calls these high risk business scenarios

467
00:20:43.839 --> 00:20:45.880
<v Speaker 1>where privacy really matters.

468
00:20:45.680 --> 00:20:49.079
<v Speaker 2>Exactly, Companies dealing with tons of sensitive data where a

469
00:20:49.160 --> 00:20:51.759
<v Speaker 2>mistake could have a big impact on people's lives.

470
00:20:52.119 --> 00:20:56.039
<v Speaker 1>Okay, let's jump into one. Marketing, it feels like it's

471
00:20:56.079 --> 00:21:00.400
<v Speaker 1>getting harder to tell the difference between personalized experiences and

472
00:21:01.000 --> 00:21:01.960
<v Speaker 1>just being creepy.

473
00:21:02.200 --> 00:21:05.559
<v Speaker 2>You know, it's a tightrope for sure, companies that they're

474
00:21:05.559 --> 00:21:08.680
<v Speaker 2>always using data to target us with personalized messages, But

475
00:21:08.680 --> 00:21:11.680
<v Speaker 2>how do you do that ethically? Doctor Tang says, Privacy

476
00:21:11.720 --> 00:21:13.079
<v Speaker 2>by design is key.

477
00:21:13.079 --> 00:21:15.960
<v Speaker 1>Right, Privacy by design again, but how does that actually

478
00:21:15.960 --> 00:21:19.920
<v Speaker 1>work in marketing? Isn't there a conflict between collecting data

479
00:21:19.960 --> 00:21:23.960
<v Speaker 1>to personalized stuff, yeah, and de respecting people's privacy.

480
00:21:24.160 --> 00:21:24.519
<v Speaker 3>There is.

481
00:21:24.559 --> 00:21:27.680
<v Speaker 2>It's about finding that balance, doctor Tang says. Bake privacy

482
00:21:27.680 --> 00:21:30.440
<v Speaker 2>into your marketing from the start. Be upfront about what

483
00:21:30.559 --> 00:21:33.960
<v Speaker 2>data you're collecting, give people real choices about how it's used,

484
00:21:34.000 --> 00:21:35.359
<v Speaker 2>and actually respect those choices.

485
00:21:35.440 --> 00:21:38.720
<v Speaker 1>So no more sneaking cookies onto people's computers or spamming

486
00:21:38.759 --> 00:21:40.119
<v Speaker 1>them with emails they never asked for.

487
00:21:40.359 --> 00:21:40.920
<v Speaker 3>Exactly.

488
00:21:41.000 --> 00:21:43.440
<v Speaker 2>It's not just following the rules, it's about building trust.

489
00:21:43.759 --> 00:21:46.759
<v Speaker 2>People want to support companies that handle their data responsibly. Right,

490
00:21:47.039 --> 00:21:49.880
<v Speaker 2>if you're bombarding them with irrelevant ads making it hard

491
00:21:49.880 --> 00:21:51.880
<v Speaker 2>to opt out, you're going to lose that trust.

492
00:21:52.200 --> 00:21:56.119
<v Speaker 1>Makes sense. So this applies to l kinds of marketing right,

493
00:21:56.519 --> 00:22:01.880
<v Speaker 1>social media, email, even those annoying telemarketing calls, and cookies,

494
00:22:02.119 --> 00:22:02.440
<v Speaker 1>all of it.

495
00:22:02.559 --> 00:22:05.559
<v Speaker 2>Let's take cookies. They're everywhere tracking what we do online,

496
00:22:05.880 --> 00:22:08.559
<v Speaker 2>but a lot of people have no idea how they work,

497
00:22:08.720 --> 00:22:09.519
<v Speaker 2>what they're collecting.

498
00:22:09.640 --> 00:22:13.200
<v Speaker 1>Honestly, I usually just click except all cookies without thinking twice.

499
00:22:13.240 --> 00:22:14.200
<v Speaker 3>We've all been there.

500
00:22:15.279 --> 00:22:18.319
<v Speaker 2>But doctor Tang, he's big on giving people clear choices

501
00:22:18.319 --> 00:22:21.240
<v Speaker 2>about cookies. Explain what they are, how they work, what

502
00:22:21.400 --> 00:22:24.480
<v Speaker 2>data they collect, make it easy to understand, and give

503
00:22:24.519 --> 00:22:26.519
<v Speaker 2>people a way to opt out of the non essential

504
00:22:26.559 --> 00:22:28.200
<v Speaker 2>ones without jumping through hoops.

505
00:22:28.400 --> 00:22:31.799
<v Speaker 1>So empowering people to decide about their data, even something

506
00:22:31.799 --> 00:22:34.960
<v Speaker 1>as small as a cookie, it's about giving them that control.

507
00:22:34.640 --> 00:22:37.799
<v Speaker 2>Exactly, and that applies to everything else too, email, telemarketing,

508
00:22:37.920 --> 00:22:41.119
<v Speaker 2>social media, ads. Companies got to be transparent, give people

509
00:22:41.160 --> 00:22:41.799
<v Speaker 2>real control.

510
00:22:42.039 --> 00:22:45.599
<v Speaker 1>Okay, moving on another big one the workplace. Employers have

511
00:22:45.839 --> 00:22:51.240
<v Speaker 1>so much info about us salaries, performance reviews, even medical records.

512
00:22:50.880 --> 00:22:53.920
<v Speaker 2>Sometimes and nowadays internet history. What you're doing on the

513
00:22:53.920 --> 00:22:56.640
<v Speaker 2>company computer, it can get really ethically messy.

514
00:22:56.720 --> 00:22:59.839
<v Speaker 1>Where's the line? How do you balance the company's needs

515
00:23:00.440 --> 00:23:01.920
<v Speaker 1>with employees privacy?

516
00:23:02.240 --> 00:23:05.759
<v Speaker 2>Doctor Tang says, clear policies and procedures are essential. What

517
00:23:05.960 --> 00:23:09.039
<v Speaker 2>data are you collecting, how are you using it? Disclosing it?

518
00:23:09.279 --> 00:23:13.799
<v Speaker 1>Tell your employees so no more secretly reading employees emails

519
00:23:14.240 --> 00:23:16.359
<v Speaker 1>or tracking their every key stroke. Right.

520
00:23:16.880 --> 00:23:20.039
<v Speaker 2>There has to be a legitimate business reason for collecting

521
00:23:20.039 --> 00:23:22.160
<v Speaker 2>that data, and you've got to be upfront about it.

522
00:23:22.400 --> 00:23:24.960
<v Speaker 2>Building trust is important even inside a company.

523
00:23:25.279 --> 00:23:27.720
<v Speaker 1>What about background checks, drug tests, that kind of thing.

524
00:23:27.720 --> 00:23:29.079
<v Speaker 1>Are their privacy issues there too?

525
00:23:29.200 --> 00:23:29.839
<v Speaker 3>Absolutely?

526
00:23:29.960 --> 00:23:33.000
<v Speaker 2>Doctor Tang points out those can be problematic if they're

527
00:23:33.000 --> 00:23:37.160
<v Speaker 2>not done ethically. Be transparent with applicants. What info you're collecting,

528
00:23:37.519 --> 00:23:38.319
<v Speaker 2>how you'll use it?

529
00:23:38.519 --> 00:23:40.599
<v Speaker 1>So, no we're digging up dirt on people just because

530
00:23:40.640 --> 00:23:40.920
<v Speaker 1>you can.

531
00:23:41.039 --> 00:23:45.440
<v Speaker 2>Nope, be upfront, respectful, Only collect what's relevant to the job.

532
00:23:45.640 --> 00:23:47.559
<v Speaker 2>Employees have rights even at work.

533
00:23:47.759 --> 00:23:51.160
<v Speaker 1>Good point. Okay. Another group that needs extra protection children,

534
00:23:51.720 --> 00:23:53.440
<v Speaker 1>especially online, they're so vulnerable.

535
00:23:53.519 --> 00:23:57.000
<v Speaker 2>Absolutely, Doctor Tang talks about COPA, that's the Children's Online

536
00:23:57.000 --> 00:23:58.640
<v Speaker 2>Privacy Protection Act in the US.

537
00:23:58.799 --> 00:24:00.079
<v Speaker 3>Other countries have similar.

538
00:23:59.839 --> 00:24:02.400
<v Speaker 1>Life I've heard of that, what does it do.

539
00:24:02.759 --> 00:24:05.920
<v Speaker 2>Basically, companies have to get permission from parents before collecting

540
00:24:06.039 --> 00:24:07.960
<v Speaker 2>data from kids under a certain age.

541
00:24:08.079 --> 00:24:10.400
<v Speaker 3>Can't just do it without asking, So.

542
00:24:10.519 --> 00:24:13.480
<v Speaker 1>No tricking kids into giving up their info, oh or

543
00:24:13.519 --> 00:24:16.440
<v Speaker 1>showing them ads for stuff that's not appropriate exactly.

544
00:24:16.480 --> 00:24:18.960
<v Speaker 2>And the whole online experience for kids has to be

545
00:24:19.039 --> 00:24:21.480
<v Speaker 2>designed with safety in mind, age appropriate.

546
00:24:21.680 --> 00:24:24.599
<v Speaker 1>All of that makes sense, protecting kids online. That's a

547
00:24:24.680 --> 00:24:26.240
<v Speaker 1>huge responsibility, it is.

548
00:24:26.759 --> 00:24:30.240
<v Speaker 2>And finally we come to maybe the most complicated one

549
00:24:30.240 --> 00:24:33.400
<v Speaker 2>of all, artificial intelligence AI.

550
00:24:33.839 --> 00:24:36.200
<v Speaker 1>It's everywhere these days, and it's only going to get bigger, right,

551
00:24:36.480 --> 00:24:39.079
<v Speaker 1>but how do we make sure it doesn't completely destroy

552
00:24:39.119 --> 00:24:39.799
<v Speaker 1>our privacy?

553
00:24:39.960 --> 00:24:43.319
<v Speaker 2>That's the big question. Doctor Tang has some thoughts on that.

554
00:24:43.359 --> 00:24:46.480
<v Speaker 2>He says, build AI systems with privacy in mind from

555
00:24:46.519 --> 00:24:49.079
<v Speaker 2>the very beginning, not as an afterthought.

556
00:24:49.240 --> 00:24:54.400
<v Speaker 1>So same principles as before, transparency, purpose, limitation, all that those, plus.

557
00:24:54.119 --> 00:24:54.920
<v Speaker 3>Some extra stuff.

558
00:24:55.400 --> 00:24:59.880
<v Speaker 2>AI systems got to be transparent, accountable, fair. People need

559
00:25:00.079 --> 00:25:02.319
<v Speaker 2>control over their data, protection from harm.

560
00:25:02.400 --> 00:25:05.960
<v Speaker 1>Because AI it's not just collecting data, it's making decisions right,

561
00:25:06.359 --> 00:25:07.640
<v Speaker 1>decisions that affect.

562
00:25:07.279 --> 00:25:11.200
<v Speaker 2>Our lives exactly, and those decisions they got to be fair, ethical.

563
00:25:11.279 --> 00:25:14.519
<v Speaker 2>We need to protect people from bias, discrimination, all those

564
00:25:14.559 --> 00:25:16.720
<v Speaker 2>things that can go wrong when you let a machine

565
00:25:16.799 --> 00:25:17.559
<v Speaker 2>make decisions.

566
00:25:17.640 --> 00:25:20.240
<v Speaker 1>It's kind of scary. All the power AI has, how

567
00:25:20.240 --> 00:25:22.039
<v Speaker 1>it can be used for good or bad.

568
00:25:22.160 --> 00:25:24.799
<v Speaker 2>It is and that's why talking about this stuff privacy,

569
00:25:24.839 --> 00:25:27.920
<v Speaker 2>A and d AI ethics, it's so important. We got

570
00:25:27.920 --> 00:25:30.200
<v Speaker 2>to shape the future of AI and not just sit

571
00:25:30.279 --> 00:25:31.319
<v Speaker 2>back and watch it happen.

572
00:25:31.759 --> 00:25:33.400
<v Speaker 1>Well, that brings us to the end of our deep

573
00:25:33.480 --> 00:25:37.359
<v Speaker 1>dive into privacy and practice. It's been a wild ride.

574
00:25:37.680 --> 00:25:39.480
<v Speaker 1>I feel like I have a much better grasp on

575
00:25:39.599 --> 00:25:42.839
<v Speaker 1>how important privacy is these days with all the data

576
00:25:42.839 --> 00:25:43.519
<v Speaker 1>flying around.

577
00:25:43.599 --> 00:25:46.799
<v Speaker 2>It's definitely complex, always changing, but doctor Tangk's book it's

578
00:25:46.839 --> 00:25:49.000
<v Speaker 2>a great guide for anyone who wants to navigate this

579
00:25:49.079 --> 00:25:51.559
<v Speaker 2>world build a future where privacy is respected.

580
00:25:51.640 --> 00:25:53.519
<v Speaker 1>It's definitely given me a lot to think about, and

581
00:25:53.599 --> 00:25:55.319
<v Speaker 1>I hope it's done the same for you, our listener.

582
00:25:55.559 --> 00:25:57.720
<v Speaker 1>Thanks for joining us on this journey into the world

583
00:25:57.759 --> 00:25:58.400
<v Speaker 1>of privacy.
