1 00:00:02,200 --> 00:00:25,600 Speaker 1: You're listening to Petlifradio dot com. 2 00:00:25,640 --> 00:00:29,160 Speaker 2: Well, Hello, Hello, good afternoon, and welcome to another show, 3 00:00:29,440 --> 00:00:31,800 Ask the Beats with Doctor Jeff. I'm your host, Doctor 4 00:00:31,839 --> 00:00:34,679 Jeff Werber here on pet Life Radio. We are the 5 00:00:34,719 --> 00:00:37,320 only live show here on pet Life Radio, and we 6 00:00:37,359 --> 00:00:38,640 want to hear from you. We want you to ask 7 00:00:38,759 --> 00:00:40,799 questions if we want you to bug us, that's what 8 00:00:40,799 --> 00:00:43,320 we're here for. Just think it's free advice. Pick up 9 00:00:43,320 --> 00:00:45,000 the phone, give us a call at eight seven seven 10 00:00:45,039 --> 00:00:47,920 three eight five eight eight A two, or you can 11 00:00:47,960 --> 00:00:49,960 go ahead and send me an email to Dr Jeff. 12 00:00:50,000 --> 00:00:53,079 That's doctor Jeff at pet Life Radio. Or just join 13 00:00:53,119 --> 00:00:56,399 in the conversation. Join us online petlife radio dot com. 14 00:00:56,399 --> 00:00:58,719 Click on Ask the Vats with Doctor Jeff and you 15 00:00:58,799 --> 00:01:01,920 will be right there waiting to speak with us, asking 16 00:01:01,920 --> 00:01:04,840 a question anything you want. We want to also, of course, 17 00:01:05,040 --> 00:01:07,640 thank our sponsors helping us be here for you, and 18 00:01:07,680 --> 00:01:11,640 that's Pro Sense Pet Products, Kong Toys, and our big 19 00:01:11,760 --> 00:01:15,640 retail partner Walmart, who has a great array of Pro 20 00:01:15,680 --> 00:01:21,400 Sense products for you. Veterinary quality at the consumer mass pricing. 21 00:01:21,439 --> 00:01:24,159 Everybody loves that, don't they. So anyway, we have a 22 00:01:24,200 --> 00:01:26,480 special guest here, kind of in studio. I guess you 23 00:01:26,519 --> 00:01:28,560 can call it in studio even though we are in 24 00:01:28,760 --> 00:01:30,719 She is in New Jersey and I'm here in Los Angeles, 25 00:01:30,799 --> 00:01:32,840 but she's in her little private studio at home, and 26 00:01:32,879 --> 00:01:35,640 I'm in my private studio here at my hospital. And 27 00:01:35,680 --> 00:01:39,640 that is doctor Heather Lenser, and Heather comes to us. Well, 28 00:01:39,640 --> 00:01:42,200 first of all, I met well, I've never actually met 29 00:01:42,239 --> 00:01:44,840 Heather personally, but I know of her because we both 30 00:01:44,920 --> 00:01:47,439 have worked on the same show. Heather is general and 31 00:01:47,480 --> 00:01:51,159 emergency practitioner, and she's works as an emergency medicine doc 32 00:01:51,359 --> 00:01:54,920 working closely with the experts those are emergency medicine Critical 33 00:01:54,959 --> 00:01:59,439 Care Board certified veterinarians. And she is a monthly contributor 34 00:01:59,560 --> 00:02:02,480 to the same indicated Fox and Friends that's on Fox 35 00:02:02,519 --> 00:02:04,959 News Channel in the on the weekends. And that's how 36 00:02:05,000 --> 00:02:06,840 I kind of know her because I've also done some 37 00:02:07,040 --> 00:02:09,719 Fox and Friends and also she's appeared on Today Show 38 00:02:09,719 --> 00:02:13,080 with Kathy Lee and Hoda And recently she was elected 39 00:02:13,080 --> 00:02:15,039 to be the board of directors of AHA, which is 40 00:02:15,039 --> 00:02:19,360 the American Animal Hospital Association, as a communications consultant and 41 00:02:19,479 --> 00:02:24,199 basically teaching veterinarians something that veterinarians need so badly, and 42 00:02:24,240 --> 00:02:29,199 that is how to communicate. So anyway, without further ado, Heather, 43 00:02:29,439 --> 00:02:30,840 how are you hi, Jeff. 44 00:02:30,879 --> 00:02:33,199 Speaker 3: I'm great. I'm absolutely great. I can't wait to meet 45 00:02:33,199 --> 00:02:34,759 you in real life, but we'll just have to do 46 00:02:34,800 --> 00:02:36,199 our virtual studio. 47 00:02:35,879 --> 00:02:38,879 Speaker 2: Thing exactly exactly. So what are the things that you're 48 00:02:38,879 --> 00:02:40,520 involved in? I see that you you know obviously some 49 00:02:40,560 --> 00:02:42,599 local TV and I know you're based in New Jersey, 50 00:02:42,800 --> 00:02:45,520 also in Philly. And what kind of pharmaceutical consulting do 51 00:02:45,560 --> 00:02:45,759 you do. 52 00:02:46,080 --> 00:02:49,639 Speaker 3: I work for Zoetis, which is used to be Heiser 53 00:02:49,719 --> 00:02:52,039 Animal Health, and I know you do some you are 54 00:02:52,039 --> 00:02:55,840 friends with them as well. Absolutely, yeah, and I've enjoyed 55 00:02:55,919 --> 00:02:59,319 learning a lot about how different medications can really improve 56 00:02:59,360 --> 00:03:00,680 the quality of life of our animals. 57 00:03:00,759 --> 00:03:04,120 Speaker 2: Right. And I see also from your bio that you 58 00:03:04,199 --> 00:03:07,800 did something crazy and you married a fellow. 59 00:03:07,479 --> 00:03:09,639 Speaker 3: Veterinarian that's like a cardinal sin. 60 00:03:09,800 --> 00:03:11,120 Speaker 2: I know absolutely. 61 00:03:11,439 --> 00:03:14,080 Speaker 3: I know. He's such a good egg though, and it's 62 00:03:14,080 --> 00:03:16,599 been totally worth it. We've been together over seven years 63 00:03:16,680 --> 00:03:19,520 now and we have two little kids, and, like so 64 00:03:19,599 --> 00:03:23,240 many other veterinarians, way too many animals, and I accumulated 65 00:03:23,280 --> 00:03:25,159 most of mine in veterinary school, so I have an 66 00:03:25,159 --> 00:03:26,680 aging population right now. 67 00:03:26,759 --> 00:03:28,120 Speaker 2: How many do you have? How many animals? 68 00:03:28,120 --> 00:03:31,360 Speaker 3: I have two dogs, I have one sweet seventeen year 69 00:03:31,400 --> 00:03:35,719 old cat. I have about eight fish, four chickens, and 70 00:03:35,759 --> 00:03:38,159 his chickens are two years old, Jeff, which means they 71 00:03:38,159 --> 00:03:42,080 are older than ninety percent of the chickens now North America. 72 00:03:42,120 --> 00:03:44,759 And I have three rescued box turtles. 73 00:03:44,919 --> 00:03:45,479 Speaker 2: Oh wow. 74 00:03:45,759 --> 00:03:48,960 Speaker 3: Yeah, that came from a rescue organization in New York City. 75 00:03:49,240 --> 00:03:52,520 Speaker 2: So for everyone out there, Heather does emergency work. So 76 00:03:52,719 --> 00:03:55,719 if you have any questions about emergencies, now is the 77 00:03:55,759 --> 00:03:57,840 time to contact us at eight seven seven three eight 78 00:03:57,960 --> 00:04:00,599 five eight eight A two. And also, Heather consulting with 79 00:04:00,639 --> 00:04:02,719 another company that's got a new product out I wanted 80 00:04:02,759 --> 00:04:03,439 to tell us about it. 81 00:04:03,560 --> 00:04:06,439 Speaker 3: I'm so excited about this. It's called Tooth to Tail 82 00:04:06,719 --> 00:04:10,000 antioxidant oral gel and it's by a company called Tooth 83 00:04:10,039 --> 00:04:13,080 to Tail. And the reason I'm so passionate about this 84 00:04:13,240 --> 00:04:17,160 is because dental disease and bad breath are a giant 85 00:04:17,160 --> 00:04:20,279 problem in our pet population, as you know, and this 86 00:04:20,360 --> 00:04:22,480 is I'm sure something that bothers you as well. We 87 00:04:22,639 --> 00:04:26,120 have far too many animals walking around with dental problems. 88 00:04:26,360 --> 00:04:29,120 It's seven out of ten dogs and eight out of 89 00:04:29,160 --> 00:04:31,519 ten cats by the before their age of three have 90 00:04:31,720 --> 00:04:35,319 some kind of dental disease. Absolutely, And I actually did 91 00:04:35,319 --> 00:04:37,040 a little bit of research to see, you know, what 92 00:04:37,120 --> 00:04:39,360 is it like on the human side, how much dental 93 00:04:39,399 --> 00:04:42,759 diseases they're on the human side, And it's about that bad. 94 00:04:42,839 --> 00:04:46,560 About fifty percent of people have serious dental disease that 95 00:04:46,639 --> 00:04:48,959 they may or may not be doing anything about. So 96 00:04:49,519 --> 00:04:52,480 I am fascinated with the parallels between animal health and 97 00:04:52,560 --> 00:04:55,279 human health, and I really honed in on dental disease 98 00:04:55,360 --> 00:04:59,079 recently because of learning about this product and how tooth 99 00:04:59,160 --> 00:05:02,000 to tail antioco accident. In gel works is it is 100 00:05:02,360 --> 00:05:07,680 loaded with antioxidants, fantastic ones that come from apples, wheat, 101 00:05:07,680 --> 00:05:12,600 and oat grasses, and even have some natural antibiotic properties 102 00:05:12,920 --> 00:05:16,040 like mensol and cymol, which are from the mixed plant 103 00:05:16,360 --> 00:05:19,079 and the time plant. All a dog or cat needs 104 00:05:19,120 --> 00:05:21,759 to do is lick a little bit of this gel 105 00:05:22,079 --> 00:05:25,439 off of your finger and it goes into their mouths 106 00:05:25,480 --> 00:05:28,519 coats the lining of their mouth, and the antioxidants in 107 00:05:28,680 --> 00:05:33,040 that in a gel will help neutralize bad breath and 108 00:05:33,040 --> 00:05:35,600 it works. We have I don't know if you knew 109 00:05:35,600 --> 00:05:38,160 this or not, Jeff, but we actually got a we're 110 00:05:38,199 --> 00:05:41,480 scheduled to be published in the American Journal of Veterinary 111 00:05:41,519 --> 00:05:45,240 Research AJVR, which is a toss journal to get into. 112 00:05:45,360 --> 00:05:48,040 This is a pure science journal and we're very proud 113 00:05:48,079 --> 00:05:50,959 of that. And this study that we did to prove 114 00:05:51,439 --> 00:05:54,279 how well it works against combating bad breaths will be 115 00:05:54,279 --> 00:05:56,920 coming out soon and we just can't wait to share 116 00:05:57,079 --> 00:05:58,079 even more about it. 117 00:05:58,360 --> 00:06:00,959 Speaker 2: That's great, you know. And for those that are with 118 00:06:01,079 --> 00:06:04,839 us today, one of the components of what causes bad 119 00:06:04,879 --> 00:06:08,560 breath any accidents work amazingly well, so that's very exciting. 120 00:06:08,680 --> 00:06:11,879 How can we possibly encourage some of our listeners to 121 00:06:12,000 --> 00:06:14,079 maybe try some Tooth to Tail. 122 00:06:14,519 --> 00:06:17,639 Speaker 3: I have a great situation today because my friends at 123 00:06:17,639 --> 00:06:20,399 tooth to Tail have said that any callers that we 124 00:06:20,480 --> 00:06:23,560 get today doesn't even need to be about detal disease, anything, 125 00:06:23,600 --> 00:06:27,759 emergency medicine, general practice, surgery, anything we want to talk about. 126 00:06:27,920 --> 00:06:30,160 Our friends at tooth to Tail will send them a 127 00:06:30,279 --> 00:06:34,079 free vial of tooth to Tail antioxidant oral gel for 128 00:06:34,160 --> 00:06:36,279 them to try on their own pets, and they're going 129 00:06:36,319 --> 00:06:38,720 to love it. In our clinical trial, eight out of 130 00:06:38,759 --> 00:06:42,120 ten pet owners saw significant improvement in their dogs and 131 00:06:42,160 --> 00:06:45,319 cat's breath in only a few days, and one hundred 132 00:06:45,360 --> 00:06:48,480 percent of the veterinarians in the study notice the breath changes, 133 00:06:48,800 --> 00:06:52,160 So it really really works. So if any of our 134 00:06:52,199 --> 00:06:55,000 callers like me, I have a little poodle who likes 135 00:06:55,000 --> 00:06:57,319 to sleep on my pillow at night, and he's right 136 00:06:57,319 --> 00:06:59,360 there by my face. And even though I do a 137 00:06:59,360 --> 00:07:02,160 great job take care of his teeth with brushing and 138 00:07:02,319 --> 00:07:05,079 special diets to help crunch some of the plaque off 139 00:07:05,079 --> 00:07:06,879 of their teeth, even though I do that on a 140 00:07:06,920 --> 00:07:09,600 regular basis, he's still right by my face at night. 141 00:07:09,959 --> 00:07:12,000 And now that I'm using tooth to tail, he can 142 00:07:12,079 --> 00:07:14,360 snuggle up and he doesn't get kicked off the bed 143 00:07:14,399 --> 00:07:16,319 on his dog bed. He gets to be right beside me. 144 00:07:16,560 --> 00:07:19,399 So it really works. And you can also get it 145 00:07:19,439 --> 00:07:24,360 at their website too, which is www. Dot tooth two tail. 146 00:07:24,639 --> 00:07:27,639 That's tooth and then the word t o tooth tootail 147 00:07:27,759 --> 00:07:28,480 dot com. 148 00:07:28,639 --> 00:07:31,680 Speaker 2: You know it's funny. I have become so immune to 149 00:07:31,800 --> 00:07:34,480 that smell because I see I always joke that I 150 00:07:34,519 --> 00:07:37,639 get more tongue than anybody I know, So I am 151 00:07:37,680 --> 00:07:40,480 getting licked on the face, right in the mouth all 152 00:07:40,560 --> 00:07:42,839 the time and people say, oh my god, how can 153 00:07:42,879 --> 00:07:46,839 you do that? His breath is so bad. I think 154 00:07:46,839 --> 00:07:51,040 I have a lousy nose. I'm lucky, yeah, very well, 155 00:07:51,079 --> 00:07:53,959 maybe so. But anyway, I think that's great. And we 156 00:07:54,000 --> 00:07:56,240 want to say tooth to tail. So anyone listening now 157 00:07:56,279 --> 00:07:58,519 is the time to call. I mean, just think for me. 158 00:07:58,560 --> 00:08:00,439 You're going to get a free Kong product or pro 159 00:08:00,519 --> 00:08:03,680 sense product from Heather. You're going to get a tooth 160 00:08:03,680 --> 00:08:06,959 to tail antioxidant gel. You have nothing to lose. But 161 00:08:07,279 --> 00:08:09,040 I didn't want to talk about Heather since we have 162 00:08:09,120 --> 00:08:11,399 you on in you are emergency room doc. One of 163 00:08:11,399 --> 00:08:14,759 the things that I am a dinosaur and I know it. 164 00:08:15,360 --> 00:08:16,879 I know and I know, and I hear it all 165 00:08:16,920 --> 00:08:19,759 the time because I am one of these old fashioned guys, 166 00:08:20,319 --> 00:08:22,879 kind of like if we had it in bittering medicine, 167 00:08:23,000 --> 00:08:25,120 I would be one. I just don't get the premium 168 00:08:25,160 --> 00:08:29,160 dollars to be one. And that is a concierge doctor. 169 00:08:29,600 --> 00:08:31,839 And believe it or not, I give out my cell 170 00:08:31,879 --> 00:08:35,360 phone to my clients and I actually encourage them to 171 00:08:35,399 --> 00:08:37,639 call me if they have any questions because from from 172 00:08:37,639 --> 00:08:39,240 an emergency room doc, and I want the honest of 173 00:08:39,279 --> 00:08:41,600 God truth, and I want to affect your guys business 174 00:08:41,639 --> 00:08:45,799 at all, But how many what percent of the emergencies 175 00:08:45,799 --> 00:08:47,799 that you see presented to you say, you know, in 176 00:08:47,799 --> 00:08:51,440 the middle of the night, are actually true emergencies that 177 00:08:51,480 --> 00:08:53,559 it wasn't just the owner not knowing what to do 178 00:08:53,600 --> 00:08:56,759 and kind of panicking versus like a bloat or a 179 00:08:56,879 --> 00:08:59,320 you know, a terrible car wreck or something like that. 180 00:08:59,480 --> 00:09:02,759 Speaker 3: I'd say about twenty percent, and that's I think that's 181 00:09:02,759 --> 00:09:07,000 about fair. A significant portion of what I see is, 182 00:09:07,480 --> 00:09:09,519 you know, people are they are at work all day, 183 00:09:09,600 --> 00:09:12,720 they come home, their vet is closed, and now they've 184 00:09:12,720 --> 00:09:16,159 noticed their dog has diarrhea or is squinting or is 185 00:09:16,279 --> 00:09:18,879 limping or something that had, you know, had they been 186 00:09:18,919 --> 00:09:20,679 there during the day, they could have taken them into 187 00:09:20,720 --> 00:09:22,799 their family veterinarian to be taken care of. 188 00:09:23,120 --> 00:09:25,080 Speaker 2: Right. And that's exactly, by the way, your number is 189 00:09:25,080 --> 00:09:27,039 about what I tell people about you think, So okay, 190 00:09:27,159 --> 00:09:30,919 I say about twenty percent of quota unquote emergencies are 191 00:09:31,039 --> 00:09:33,840 true emergencies, things that that you really have to get 192 00:09:33,840 --> 00:09:34,960 them in today to see a. 193 00:09:34,960 --> 00:09:38,039 Speaker 3: Doctor, exactly. And I am after midnight or so I 194 00:09:38,039 --> 00:09:41,320 think that percentage goes up because people are really they're 195 00:09:41,360 --> 00:09:42,559 not going to get out of bed just for ends. 196 00:09:43,240 --> 00:09:47,039 Speaker 2: Exactly so, and which is interesting to you why I 197 00:09:47,240 --> 00:09:49,159 end up giving my phone number out because the way 198 00:09:49,200 --> 00:09:51,080 I look at is this I have never and again 199 00:09:51,120 --> 00:09:53,679 I have lectured about this. And when I lectured to 200 00:09:53,840 --> 00:09:57,840 veterinarians about you know, marketing and ways to enhance their businesses, 201 00:09:57,960 --> 00:09:59,840 I say, at least have somebody doesn't have to be 202 00:09:59,840 --> 00:10:02,519 you have somebody man your phones, or have a number 203 00:10:02,559 --> 00:10:05,000 that your client could call in Isaiah, just like you said, 204 00:10:05,320 --> 00:10:08,960 at least to midnight, you will say probably fifty percent 205 00:10:09,279 --> 00:10:11,279 of your clients that have gone. And this is the 206 00:10:11,279 --> 00:10:14,720 typical scenario. Typically, we know that emergency facility is more 207 00:10:14,720 --> 00:10:17,120 expensive as they should be. They need to be better equipped, 208 00:10:17,360 --> 00:10:20,039 they have full staff throughout the night. Someone has to 209 00:10:20,039 --> 00:10:22,600 pay for that. So this scenario I have is a 210 00:10:22,639 --> 00:10:25,080 client who panics about something that probably didn't have to 211 00:10:25,080 --> 00:10:28,000 panic about, runs to the emergency. And I rarely meet 212 00:10:28,039 --> 00:10:30,240 emergency clinics that look at the case and say, oh, 213 00:10:30,279 --> 00:10:33,000 missus Smith, I know this looks really bad, but it's not. 214 00:10:33,399 --> 00:10:35,559 You can easily wait till tomorrow and see your vet. 215 00:10:35,679 --> 00:10:37,240 What they're gonna do is they're gonna do something. They're 216 00:10:37,240 --> 00:10:39,600 going to treat it whatever it is, and if it's sometimes, 217 00:10:39,679 --> 00:10:42,200 depending on the emergency clinician and how they're being paid, 218 00:10:42,519 --> 00:10:44,559 you know, they might do maybe more than needs to 219 00:10:44,600 --> 00:10:47,360 be done at that time, more than just triage. So 220 00:10:48,120 --> 00:10:50,279 then about two weeks later, three weeks later, Missus Smith 221 00:10:50,279 --> 00:10:52,519 comes to me for something on time that's not a 222 00:10:52,720 --> 00:10:55,679 terrible emergency, and I say, here's our game plan. He goes, doc, 223 00:10:55,879 --> 00:10:57,679 I'd love to, but you know what, I'm just tapped 224 00:10:57,720 --> 00:10:59,600 out because I spend four hundred dollars at the emergency 225 00:10:59,639 --> 00:11:01,960 clinic too weeks ago and so, and I tell these 226 00:11:02,039 --> 00:11:06,080 veterinarians that, in essence, if you don't make yourself available 227 00:11:06,080 --> 00:11:09,159 to your clients to help them through these emergencies, then 228 00:11:09,320 --> 00:11:12,639 you're hurting yourself in a way because the client only 229 00:11:12,679 --> 00:11:15,600 has so many limited funds and they may need you 230 00:11:15,759 --> 00:11:19,120 but can't afford you later on down the road. And honestly, 231 00:11:19,159 --> 00:11:21,279 what I do is if it is really an emergency, 232 00:11:21,279 --> 00:11:23,120 and I only keep a technician here at night at 233 00:11:23,159 --> 00:11:25,000 my hospital, so if it's something that I know I 234 00:11:25,039 --> 00:11:27,480 can handle with one tech, I'll come in. If it's 235 00:11:27,519 --> 00:11:29,480 something like a bloat, or something major that I know 236 00:11:29,600 --> 00:11:31,759 is going to need a team of veterinarians and a 237 00:11:31,799 --> 00:11:34,559 whole surgical crew. I will send them in, but I 238 00:11:34,600 --> 00:11:37,480 will call the hospital myself first to alert them that 239 00:11:37,519 --> 00:11:39,759 this patient is coming in. So in that way, from 240 00:11:39,799 --> 00:11:43,240 the client's perspective, I'm still staying part of that treatment. 241 00:11:43,000 --> 00:11:46,360 Speaker 3: Team and you are. That situation, from my perspective as 242 00:11:46,360 --> 00:11:49,480 an emergency doctor, is ideal because what part of the 243 00:11:49,480 --> 00:11:52,799 reason that we as emergency doctors will do a lot 244 00:11:52,840 --> 00:11:56,279 more testing at two o'clock in the morning is we 245 00:11:56,360 --> 00:11:59,080 don't have that pet's medical history. And a lot of 246 00:11:59,120 --> 00:12:02,679 times I wish owners would keep a copy of their 247 00:12:02,720 --> 00:12:06,440 medical record on a regular basis, updated on a regular basis, 248 00:12:06,440 --> 00:12:08,600 so they can bring it to me at two o'clock 249 00:12:08,600 --> 00:12:10,799 in the morning, so I don't have to repeat blood 250 00:12:10,840 --> 00:12:13,159 work that was just done or X rays that were 251 00:12:13,240 --> 00:12:15,320 just done. Because as much as I want to be 252 00:12:15,360 --> 00:12:17,759 able to break into your veterinary hospital and access your 253 00:12:17,759 --> 00:12:20,000 medical records at two in the morning, I can't. 254 00:12:20,360 --> 00:12:22,399 Speaker 2: Well, you can break it in mine, It's okay, that's. 255 00:12:22,240 --> 00:12:25,120 Speaker 3: Cool, okay. So when what owners will do instead is 256 00:12:25,120 --> 00:12:27,919 they'll bring and this is so frustrating for everyone they'll 257 00:12:27,919 --> 00:12:30,840 bring the invoice, so you will have printed out you know, 258 00:12:30,879 --> 00:12:33,159 what you did, your blood work, your exam, and they 259 00:12:33,200 --> 00:12:35,080 bring that to me and all I get out of 260 00:12:35,080 --> 00:12:37,559 that is that it was done and how much it costs, 261 00:12:37,559 --> 00:12:39,879 and they just would have the results. And it teems 262 00:12:40,000 --> 00:12:41,840 me to say, we have to spend this money. But 263 00:12:42,080 --> 00:12:44,639 Fluffy is you know you say, Fluffy doesn't normally act 264 00:12:44,720 --> 00:12:47,159 like this. I see a dog who is definitely showing 265 00:12:47,200 --> 00:12:49,559 signs of illness, and I'm kind of flying blind here, 266 00:12:49,919 --> 00:12:52,240 So I love that you call ahead of time. I 267 00:12:52,279 --> 00:12:54,320 bet you're also the kind of doctor that lets the 268 00:12:54,639 --> 00:12:56,639 er that call you back. So I'm sure you shore 269 00:12:56,759 --> 00:12:59,759 them your cell phone number. And that provides continuity of 270 00:12:59,799 --> 00:13:03,840 care for everybody, and you are now incorporated into the 271 00:13:03,879 --> 00:13:07,039 treatment team for that pet, because, as you're aware, sometimes 272 00:13:07,039 --> 00:13:09,480 these animals need to stay at a facility like mine, 273 00:13:09,480 --> 00:13:12,320 which is twenty four to seven fully staffed all the time. 274 00:13:12,559 --> 00:13:14,919 They have to stay for a couple of days, right, 275 00:13:15,039 --> 00:13:18,360 And we love being able to have the veterinarian involved, 276 00:13:18,440 --> 00:13:20,879 and a lot of hospitals will call that's on every 277 00:13:20,919 --> 00:13:24,200 morning to give them an update. But proactively having someone 278 00:13:24,279 --> 00:13:28,360 like yourself who seeks out giving that feedback is just invaluable. 279 00:13:28,600 --> 00:13:30,679 Speaker 2: And I think also from the client perspective, and I 280 00:13:30,720 --> 00:13:33,360 would love to hear from anyone listening is I think 281 00:13:33,360 --> 00:13:35,519 there's a certain comfort level that people have with their 282 00:13:35,559 --> 00:13:38,080 own veterinarian. And they'll get a little nervous where they're 283 00:13:38,080 --> 00:13:40,320 going someplace and they see all this high techi stuff 284 00:13:40,320 --> 00:13:42,080 and they see the price tags and they get a 285 00:13:42,080 --> 00:13:45,120 little nervous, and it's nice to be able to at 286 00:13:45,200 --> 00:13:48,159 least chat with their regular vet and there's a certain 287 00:13:48,200 --> 00:13:50,960 comfort involved with that. I just want to we have 288 00:13:51,039 --> 00:13:53,120 to break for our quick little two minute break, and 289 00:13:53,120 --> 00:13:54,759 then when we come back, I want you to finish 290 00:13:54,799 --> 00:13:56,080 what you're saying. Then I want to add something to 291 00:13:56,080 --> 00:13:58,440 that as well. So stay tune, everybody. We want to 292 00:13:58,440 --> 00:14:00,240 hear from you. Eight seven seven three eight five eight 293 00:14:00,360 --> 00:14:02,320 eight eight two. Just think of all the freebers you're 294 00:14:02,320 --> 00:14:04,200 gonna get today. If you give us a call, we'll 295 00:14:04,240 --> 00:14:04,799 be right back. 296 00:14:08,759 --> 00:14:11,879 Speaker 1: We'll be right back right after these messages. 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Now I'm able to catch 312 00:15:04,799 --> 00:15:06,720 up on all the great books I've been wanting to read. 313 00:15:07,320 --> 00:15:10,039 Speaker 1: With Audible, I feel smarter pet. 314 00:15:09,919 --> 00:15:13,399 Speaker 4: Life radio listeners. Try Audible dot Com now and get 315 00:15:13,440 --> 00:15:16,759 your first thirty days of Audible Listener Gold Membership plan 316 00:15:16,960 --> 00:15:20,879 free and get a free audiobook. Choose from over one 317 00:15:20,919 --> 00:15:24,159 hundred thousand titles. To get this great deal, go to 318 00:15:24,399 --> 00:15:30,559 audibledeals dot com. That's audibledeals dot com. 319 00:15:30,639 --> 00:15:36,720 Speaker 5: Victoria Schaeffer, aspiring actress, babysitter, extraordinaire, college student and animal enthusiast, 320 00:15:36,879 --> 00:15:38,840 is on her own for the first time in New 321 00:15:38,919 --> 00:15:42,240 York City. Follow Victoria and her two dogs Ruin Echo 322 00:15:42,360 --> 00:15:44,799 as she cares for her furry friends and juggles home, 323 00:15:44,879 --> 00:15:47,639 life and career, all the while managing to survive in 324 00:15:47,679 --> 00:15:51,240 the world's most hectic city. The exciting animal adventures and 325 00:15:51,399 --> 00:15:54,240 secret stories from both ends of the leash that make 326 00:15:54,320 --> 00:15:56,360 up the Tales of the City. 327 00:15:56,559 --> 00:16:03,639 Speaker 1: Every week on demand only on pet life dot Com. 328 00:16:04,399 --> 00:16:07,360 Let's Talk Past You, Let's Done Pets Talk about Life. 329 00:16:07,200 --> 00:16:28,720 Speaker 7: Radio Headline Radio at live radio dot com. 330 00:16:28,759 --> 00:16:30,360 Speaker 2: And I want to well give you all back to 331 00:16:30,480 --> 00:16:32,600 ask the bets with doctor Jeff here on pet Life Radio. 332 00:16:32,919 --> 00:16:35,600 I'm here with my very special guest, doctor Heather Lencer, 333 00:16:36,000 --> 00:16:39,600 who is an emergency room doc and also a TV 334 00:16:39,759 --> 00:16:42,480 doc and has done a zillion things, which is great, 335 00:16:42,720 --> 00:16:44,399 And we were in the middle of talking about just 336 00:16:44,440 --> 00:16:47,440 some of the issues about emergency medical care and some 337 00:16:47,480 --> 00:16:49,440 of the differences and some of the things that you 338 00:16:49,480 --> 00:16:52,399 can do as a pet parent when it comes to 339 00:16:52,399 --> 00:16:55,360 having that emergency that might help keep those costs down 340 00:16:55,440 --> 00:16:57,759 and help your emergency room docks out quite a bit. 341 00:16:57,799 --> 00:16:59,639 And before the break, Heather, you're just about to make 342 00:16:59,639 --> 00:17:01,240 a point, sorry to interup with go Ahead. 343 00:17:01,440 --> 00:17:03,879 Speaker 3: You were making a great point about how because you're 344 00:17:03,919 --> 00:17:07,160 so accessible to your clients, they can call you from 345 00:17:07,200 --> 00:17:10,400 the emergency room and you and the veterinarian they can 346 00:17:10,440 --> 00:17:13,599 all speak together. Because when we're making difficult decisions, like 347 00:17:13,839 --> 00:17:17,240 doing an emergency surgery on a fourteen year old dog, 348 00:17:17,359 --> 00:17:20,119 for example, that has already has a lot of issues, 349 00:17:20,319 --> 00:17:23,680 it's very helpful to have your general practitioner who's known 350 00:17:23,759 --> 00:17:26,400 that dog for years and years and years on that 351 00:17:26,519 --> 00:17:30,680 team along with the emergency doctors to make that important decision. 352 00:17:31,079 --> 00:17:34,000 Because as our pets are aging, we all have different 353 00:17:34,000 --> 00:17:37,920 ways that we want their last years to be and 354 00:17:37,920 --> 00:17:41,240 that sometimes includes fighting for every last moment by doing 355 00:17:41,359 --> 00:17:45,160 very aggressive surgeries and treatments and chemotherapies and that type 356 00:17:45,160 --> 00:17:47,440 of thing. But for some other people, and it's not 357 00:17:47,480 --> 00:17:50,400 that they don't love the animals any less, but philosophically, 358 00:17:50,440 --> 00:17:53,599 they want the last amounts of time months, years with 359 00:17:53,680 --> 00:17:56,279 their older animal to be a little bit less invasive. 360 00:17:56,759 --> 00:18:00,279 And having that relationship with a family practitioner is so 361 00:18:00,519 --> 00:18:01,599 critically important. 362 00:18:02,000 --> 00:18:04,240 Speaker 2: And another difference is and people should know that, is 363 00:18:04,240 --> 00:18:06,559 that when you know, we always talk about a game plan, 364 00:18:07,039 --> 00:18:09,960 we don't like typically, in a general practice situation, we 365 00:18:10,160 --> 00:18:11,920 like to create a plan. You know, I always kind 366 00:18:11,920 --> 00:18:14,920 of feel like Gregory House MD, where we have to 367 00:18:15,359 --> 00:18:17,759 get our history, we do our physical and we sort 368 00:18:17,799 --> 00:18:21,200 of rank what the possible problems might be and what 369 00:18:21,279 --> 00:18:23,839 tests are needed to really in or rule out those 370 00:18:23,839 --> 00:18:26,519 particular issues, starting with the most obvious and ultimately going 371 00:18:26,559 --> 00:18:29,680 to something that's more esoteric. And we have the luxury 372 00:18:29,720 --> 00:18:31,960 of time in a general practice situation, we don't have 373 00:18:32,000 --> 00:18:34,640 to do all on one day. In an emergency situation, however, 374 00:18:34,720 --> 00:18:37,359 it's different, and a lot of times those emergency docs 375 00:18:37,519 --> 00:18:39,599 are faced with the true emergency and they don't have 376 00:18:39,640 --> 00:18:41,680 the luxury of time, so they have to run all 377 00:18:41,720 --> 00:18:44,599 those tests at one time because if not having some 378 00:18:44,680 --> 00:18:47,799 important information may make the difference between life and death. 379 00:18:48,119 --> 00:18:50,759 Speaker 3: It is not hard for me in a critical situation 380 00:18:50,960 --> 00:18:53,720 to spend one thousand dollars in an hour trying to 381 00:18:53,759 --> 00:18:56,640 find out what's wrong. And again, having a more in 382 00:18:56,680 --> 00:19:00,599 depth relationship with everyone would clearly a lot of times 383 00:19:00,640 --> 00:19:03,559 cut down on that cost. But sometimes you brought up 384 00:19:03,559 --> 00:19:06,359 a bloat when the stomachs twist, and our great dan 385 00:19:06,359 --> 00:19:08,319 and owners out there I'm sure are very aware of that, 386 00:19:08,880 --> 00:19:11,200 I think it's a forty percent of great day crazy. 387 00:19:11,400 --> 00:19:14,440 Absolutely so in a situation like that, I need to 388 00:19:14,480 --> 00:19:16,960 go to surgery now, I really do. And with time 389 00:19:17,000 --> 00:19:18,559 on our side, a lot of times we can save 390 00:19:18,559 --> 00:19:19,119 these guys. 391 00:19:19,200 --> 00:19:21,000 Speaker 2: You know, it's interesting one thing you mentioned about bloat, 392 00:19:21,039 --> 00:19:22,920 and I think I've made this point before to our listeners, 393 00:19:22,960 --> 00:19:26,759 but I'll do it again. When you have those large breed, 394 00:19:27,079 --> 00:19:29,480 deep chested dogs that are prone to bloat, and you 395 00:19:29,559 --> 00:19:33,039 are being a responsible pet parent and having them spade 396 00:19:33,079 --> 00:19:36,880 when they're young, please talk to your veterinarian about doing 397 00:19:36,920 --> 00:19:40,200 what's called a PEXI. It's a GASTROPEXI. What it does 398 00:19:40,279 --> 00:19:43,359 is it tacks the stomach to the body wall so 399 00:19:43,440 --> 00:19:46,559 it can't twist later in life. And we are now 400 00:19:46,640 --> 00:19:49,519 recommending that for all of our large breeds that are 401 00:19:49,519 --> 00:19:53,119 getting their bellies opened up anyway they're getting spade. It's 402 00:19:53,160 --> 00:19:55,839 not that much more expensive once you're already in there. 403 00:19:55,839 --> 00:19:58,319 The anecees is paid for, most of the surgery is 404 00:19:58,319 --> 00:20:01,640 paid for. To add that gastro petsy to the procedure, 405 00:20:01,920 --> 00:20:04,480 and that could save your dog's life later on. 406 00:20:04,559 --> 00:20:06,759 Speaker 3: Absolute lyka, I think that is the best advice i've 407 00:20:06,759 --> 00:20:09,440 heard in a long time. I think it's a fantastic idea. 408 00:20:09,559 --> 00:20:11,680 There are a few things we can prevent in life, 409 00:20:11,720 --> 00:20:14,440 but that would be one of them, and I think 410 00:20:14,440 --> 00:20:16,000 that's a fantastic idea. 411 00:20:16,079 --> 00:20:19,160 Speaker 2: And what's interesting is the cost of a bloat is, 412 00:20:19,279 --> 00:20:22,640 oh go, oh my god, it's going to be ridiculously expensive, 413 00:20:22,920 --> 00:20:25,119 and it's not always a hundred percent because you have 414 00:20:25,160 --> 00:20:28,079 some post operative complications that are very common. So we 415 00:20:28,160 --> 00:20:30,559 recommend that to all of our large breed, deep tested dogs. 416 00:20:30,720 --> 00:20:32,880 So one of the things that we often get on 417 00:20:32,920 --> 00:20:35,759 the show, we get some emails, and since we have 418 00:20:35,839 --> 00:20:37,640 two heads of better than one, I'm going to read 419 00:20:37,640 --> 00:20:39,599 an email that came up to me. We don't have 420 00:20:39,640 --> 00:20:40,880 a lot of time to talk about it, but we're 421 00:20:40,880 --> 00:20:44,079 going to. Basically, Tara is writing about two cats, a 422 00:20:44,079 --> 00:20:46,279 male and a female. They've been living together. They hang 423 00:20:46,319 --> 00:20:48,920 out it together, they look at the outside world together, 424 00:20:49,200 --> 00:20:50,839 and one day they were sort of looking through a 425 00:20:50,839 --> 00:20:53,799 window and fussing like crazy, and she walked over to 426 00:20:53,799 --> 00:20:57,279 see what was going on and the male cat they 427 00:20:57,279 --> 00:21:00,000 were looking at something outside, maybe another cat, maybe a squirrel, 428 00:21:00,200 --> 00:21:02,839 and they were like literally hissing like crazy, and then 429 00:21:02,920 --> 00:21:06,079 all of a sudden, the male cat started to hiss 430 00:21:06,079 --> 00:21:09,240 and go after the female. That's Tucks went after Taffy, 431 00:21:09,680 --> 00:21:13,640 And believe it or not, they are still having problems 432 00:21:13,680 --> 00:21:16,759 where Tucks is chasing Taffy around as if she's some 433 00:21:16,960 --> 00:21:20,880 strange cat like. Tucks has gotten very aggressive and hostile 434 00:21:21,079 --> 00:21:21,640 towards them. 435 00:21:21,880 --> 00:21:23,680 Speaker 3: Did Tarah mention how old these guys were? 436 00:21:23,920 --> 00:21:26,039 Speaker 2: These guys are both middle aged cats, and they've been 437 00:21:26,079 --> 00:21:28,200 together for a long time. It does not say here 438 00:21:28,319 --> 00:21:30,680 specifically how old they are, but they've been living together 439 00:21:30,720 --> 00:21:32,680 for a while and they've always got along. Well, so 440 00:21:32,920 --> 00:21:35,839 she's tried to, you know, do the squirting right now, 441 00:21:35,839 --> 00:21:39,920 she's separating them, but she's obviously very saddened over this 442 00:21:39,960 --> 00:21:42,599 because they used to be. But so, uh, from a 443 00:21:42,640 --> 00:21:45,400 doctor's perspective, well, you have any idea what you think 444 00:21:45,480 --> 00:21:48,000 is going on? Any concepts? I thought I had an idea, 445 00:21:48,079 --> 00:21:49,359 But let's hear from uh what you? 446 00:21:49,480 --> 00:21:50,000 Speaker 6: I guess? 447 00:21:50,119 --> 00:21:54,039 Speaker 3: I guess I because the whole emergency doctor saying puts 448 00:21:54,079 --> 00:21:56,039 you in a place where you're always looking for the 449 00:21:56,119 --> 00:21:59,279 worst possible situation. You'd rather go to a paranoid emergency 450 00:21:59,359 --> 00:22:01,920 veterinarian than someone who's like oh, everything's going to be okay. 451 00:22:02,160 --> 00:22:04,039 So the first thing, you know, So the first thing 452 00:22:04,079 --> 00:22:06,720 I go to is is there something medically going on 453 00:22:07,200 --> 00:22:10,240 with this boy kitty? So is there something going on 454 00:22:10,279 --> 00:22:12,519 maybe in his brain? And that's why I asked how 455 00:22:12,519 --> 00:22:15,680 old he was, because sometimes things like brain tumors can 456 00:22:15,720 --> 00:22:18,079 start growing as in a small area in the brain, 457 00:22:18,240 --> 00:22:21,480 and as they get larger and larger and larger, they 458 00:22:21,599 --> 00:22:23,839 can start pressing on certain parts of the brain that 459 00:22:23,880 --> 00:22:26,799 can affect vision judgment. That type of thing. 460 00:22:27,480 --> 00:22:28,839 Speaker 2: One of the things that I was saying about, and 461 00:22:28,880 --> 00:22:31,599 again it's sort of neurorelated, but we used to joke 462 00:22:31,799 --> 00:22:36,039 in vet school that give me a cat's toughest medical 463 00:22:36,119 --> 00:22:39,640 or surgical problem over a cat behavior problem any day, 464 00:22:40,160 --> 00:22:43,839 because cat behavior problems. So I see this, and again 465 00:22:44,039 --> 00:22:46,480 I'm going to assume that they're younger, because she doesn't 466 00:22:46,480 --> 00:22:48,559 say anything about it. Up to now, they were totally normal. 467 00:22:49,000 --> 00:22:52,640 Is what we call redirected aggression. Unfortunately, Taffy was in 468 00:22:52,680 --> 00:22:55,319 the wrong place at the wrong time. So now Tucks 469 00:22:55,400 --> 00:22:57,759 is looking out the window and he is mad at 470 00:22:57,759 --> 00:22:59,839 this other whatever it was out there that he saw, 471 00:23:00,079 --> 00:23:02,039 and he looks to his right, sees nothing. He looks 472 00:23:02,039 --> 00:23:04,359 to his left, and who does he see? Poor old Taffy. 473 00:23:04,680 --> 00:23:09,000 So now he associates Taffy with what was going on 474 00:23:09,039 --> 00:23:12,640 outside that got him really pissed off. So now every 475 00:23:12,720 --> 00:23:15,279 time he sees Taffy, what does he think about? He 476 00:23:15,319 --> 00:23:17,400 thinks about what made him so mad in the first place, 477 00:23:17,440 --> 00:23:20,720 out that window. So he's going nuts over this poor cat. 478 00:23:20,880 --> 00:23:22,880 And she didn't do anything, you know, it's sort of 479 00:23:22,880 --> 00:23:25,279 like this, you ever, And this happens a lot. One 480 00:23:25,359 --> 00:23:28,599 cat and the two cat household is brought to the vet. Okay, 481 00:23:29,039 --> 00:23:32,359 and on pickup, they've always traveled together. They share the 482 00:23:32,400 --> 00:23:35,240 same box together. And then when mom picks up, of 483 00:23:35,240 --> 00:23:36,920 course I don't want to leave her second cat alone, 484 00:23:37,039 --> 00:23:38,759 so she brings the cat along with her, the one 485 00:23:38,759 --> 00:23:43,240 that didn't need to come in, righting, this just for 486 00:23:43,319 --> 00:23:45,920 the ride, Come for the right, sweetheart. Right. So what 487 00:23:46,079 --> 00:23:48,079 happens as soon as the cat that was in the 488 00:23:48,079 --> 00:23:51,799 hospital goes near that box, he starts attacking the poor 489 00:23:52,000 --> 00:23:56,079 honest cat that was just innocent little thing, didn't do anything. 490 00:23:56,359 --> 00:23:59,720 So again that cat is associating it's like you made 491 00:23:59,759 --> 00:24:03,119 me to this place, oh man, you now, uh huh? 492 00:24:03,240 --> 00:24:05,400 Speaker 3: So yeah, and there's not even a cone of shame 493 00:24:05,480 --> 00:24:08,480 involved in that scenario. It's yeah, oh god. 494 00:24:08,680 --> 00:24:11,039 Speaker 2: So what I would recommend doing, Tara, is I hope 495 00:24:11,079 --> 00:24:14,160 you're listening, is we need to re establish that relationship. 496 00:24:14,200 --> 00:24:17,519 First of all, maybe getting one of those pheromone sprays, 497 00:24:17,519 --> 00:24:21,680 something that would calming formula, something would just chill Tucks 498 00:24:21,720 --> 00:24:25,000 out a little bit. And then slowly, if Tucks has 499 00:24:25,039 --> 00:24:28,039 a treat that he really really likes, start withholding it 500 00:24:28,079 --> 00:24:30,640 from him and then start giving it to him every time. 501 00:24:30,880 --> 00:24:33,799 And you know, when you bring Taffy within ten feet, 502 00:24:33,920 --> 00:24:35,720 give Tucks a treat, and then make it eight feet 503 00:24:35,759 --> 00:24:38,119 and then six feet, and keep getting closer and closer. 504 00:24:38,359 --> 00:24:40,759 We have to re establish the relationship they once had. 505 00:24:40,839 --> 00:24:44,319 And of course, don't do this near an outside window. 506 00:24:44,640 --> 00:24:47,480 Don't do it near anywhere where he might look outside again. 507 00:24:47,519 --> 00:24:49,440 And whatever it was that freaked him out is going 508 00:24:49,480 --> 00:24:52,039 to freak him out again, because then Taffy's toast. So 509 00:24:52,759 --> 00:24:54,480 if all these things don't work, then I have to 510 00:24:54,559 --> 00:24:56,400 go with Heather and say, you know what, maybe we 511 00:24:56,480 --> 00:24:58,720 have to have Tucks. Maybe it was just total coincidental, 512 00:24:59,000 --> 00:25:02,000 and that maybe something is going on with Tucks that 513 00:25:02,079 --> 00:25:04,960 needs to be explored. And if Tucks is older, by 514 00:25:05,000 --> 00:25:06,960 the way, then absolutely we have to rule out some 515 00:25:07,000 --> 00:25:08,599 medical issues as well. 516 00:25:08,839 --> 00:25:11,039 Speaker 3: And no pun intended, but he might need a cat 517 00:25:11,079 --> 00:25:12,440 scan exactly right. 518 00:25:13,240 --> 00:25:15,359 Speaker 2: Do you guys have a cat scan facility at your place? 519 00:25:15,599 --> 00:25:17,599 Speaker 3: We don't not at this one, but I love having 520 00:25:17,680 --> 00:25:19,759 them around. I have had them in my previous hospitals 521 00:25:19,799 --> 00:25:20,079 and I love. 522 00:25:20,200 --> 00:25:22,200 Speaker 2: Yeah, that's really not I mean, it's amazing where medicine 523 00:25:22,279 --> 00:25:25,799 is going technologically and unfortunately where the costs are going. 524 00:25:25,839 --> 00:25:28,279 And just asked any emergency room doc and they'll tell you, 525 00:25:28,640 --> 00:25:30,640 and which is why. And I made this point before, 526 00:25:30,960 --> 00:25:32,599 and in fact I made it a couple of weeks ago. 527 00:25:32,920 --> 00:25:36,839 When we think about pet insurance and how sixty percent 528 00:25:36,920 --> 00:25:40,519 of pets in Sweden are insured, close to forty percent 529 00:25:40,559 --> 00:25:43,200 in the United Kingdom are insured, and here in good 530 00:25:43,240 --> 00:25:47,640 old fashioned USFA less than one percent. We are doing 531 00:25:47,680 --> 00:25:50,960 something wrong. And you need to prepare for those catastrophic 532 00:25:51,160 --> 00:25:54,160 events where you're going to need a heather. You're going 533 00:25:54,240 --> 00:25:56,519 to need one of these emergency facilities, and it gets 534 00:25:56,640 --> 00:26:00,759 sometimes prohibitively expensive, and now's the time to prepare accordingly, 535 00:26:01,319 --> 00:26:01,920 I think it's. 536 00:26:01,799 --> 00:26:04,359 Speaker 3: More devastating to the owner and a whole veterinary team 537 00:26:04,599 --> 00:26:08,599 to have to do something like economic euthanasia exactly where 538 00:26:08,599 --> 00:26:10,039 the owners can't afford things. 539 00:26:10,319 --> 00:26:11,960 Speaker 2: Right, we just talked about that a couple of weeks ago, 540 00:26:12,000 --> 00:26:15,440 economic and it's a scary, scary, sad term. So anyway, 541 00:26:15,519 --> 00:26:18,400 believe it or not, our half hour goes very quickly. Heather. 542 00:26:18,440 --> 00:26:19,799 We'd love to have you back at some point. 543 00:26:20,559 --> 00:26:21,000 Speaker 3: I'd like to. 544 00:26:22,519 --> 00:26:25,119 Speaker 2: And if here I'm going to hopefully I'll offer anyone 545 00:26:25,319 --> 00:26:28,759 who sends us an email and just put in your 546 00:26:28,799 --> 00:26:33,119 email tooth to Tail antioxidant gel and I will talk 547 00:26:33,160 --> 00:26:35,599 to Heather, and I'm sure we can arrange something to 548 00:26:35,720 --> 00:26:38,599 have a tooth to Tail sample or tooth Totail product 549 00:26:38,640 --> 00:26:40,640 sent out to you as well, even though you didn't 550 00:26:40,640 --> 00:26:43,200 have the courage to give us a call live here 551 00:26:43,319 --> 00:26:44,440 on the show. Is that okay? 552 00:26:44,839 --> 00:26:47,160 Speaker 3: And we'll reward them anyway. It's a great product to 553 00:26:47,160 --> 00:26:49,400 get you snuggling back up close with your pets again, 554 00:26:49,599 --> 00:26:52,559 and it really works. I will absolutely be able to 555 00:26:52,599 --> 00:26:52,920 do that. 556 00:26:53,119 --> 00:26:55,079 Speaker 2: Excellent all right, So we want to thank you all 557 00:26:55,079 --> 00:26:57,359 for tuning in that Life Radio Ask the Bets with 558 00:26:57,400 --> 00:26:59,960 Doctor Jeff. I want to thank our guest doctor Heather 559 00:27:00,160 --> 00:27:04,039 let's sir, and we'll see you all right here next 560 00:27:04,039 --> 00:27:08,640 week Thursday, one o'clock Pacific time, four o'clock Eastern time 561 00:27:08,720 --> 00:27:10,880 here on pet Life Radio. Have a good week. 562 00:27:11,279 --> 00:27:16,359 Speaker 1: Let's talk pets every week on demand only on petlfradio 563 00:27:16,680 --> 00:27:29,599 dot com