WEBVTT 1 00:00:00.840 --> 00:00:06.200 Yeah, ripped. 2 00:00:07.839 --> 00:00:11.119 News need advice so you don't happen. 3 00:00:13.080 --> 00:00:15.519 Come running just as fas as we can. 4 00:00:16.399 --> 00:00:22.440 Shooter's gonna help Come Man Dix is the Troubleshooter Show. 5 00:00:23.039 --> 00:00:25.879 No Tom Martino, Hi. 6 00:00:25.839 --> 00:00:29.600 Tom Martino here, Welcome to the show. Three oh three 7 00:00:30.239 --> 00:00:33.799 seven one three talk three O three seven one three 8 00:00:33.960 --> 00:00:37.240 eight two five five. Here to help you any way 9 00:00:37.320 --> 00:00:40.039 we can with help information referrals. 10 00:00:40.320 --> 00:00:43.240 We do it every single day, Monday through Friday. 11 00:00:43.280 --> 00:00:46.920 And I want to uh talk about a lot of 12 00:00:46.960 --> 00:00:50.399 important things going on today. Uh in the stock market. 13 00:00:50.439 --> 00:00:55.119 It's crazy stuff going on. So I'm gonna do that 14 00:00:55.200 --> 00:00:57.320 in just a minute. But I noticed Suzanne is on 15 00:00:57.359 --> 00:00:59.880 the phone about an h O A issue. 16 00:01:00.159 --> 00:01:02.479 So Suzanne, what's going on with you? 17 00:01:05.280 --> 00:01:06.239 Hey Tom, thank you? 18 00:01:06.879 --> 00:01:07.640 What's happening? 19 00:01:09.400 --> 00:01:09.680 Well? 20 00:01:10.159 --> 00:01:11.239 In May on. 21 00:01:11.280 --> 00:01:13.920 Mother's Day, I got a call from a neighbor that 22 00:01:14.040 --> 00:01:18.280 water was coming into her unit. Uh, and she was 23 00:01:18.319 --> 00:01:22.200 saying it was from my unit above her garage. 24 00:01:22.400 --> 00:01:26.040 Are you in a condo? Yeah, okay. 25 00:01:26.840 --> 00:01:32.079 And it has a strange design where the my the 26 00:01:32.200 --> 00:01:36.879 crawl space in her garage is behind locked doors. I 27 00:01:36.920 --> 00:01:39.480 never even knew about it. And there was a leaky 28 00:01:39.519 --> 00:01:40.599 pipe in there. 29 00:01:40.799 --> 00:01:42.640 In who's crawl space Your neighbors. 30 00:01:43.680 --> 00:01:48.359 Yeah, my neighbor who's She actually lives above me, but 31 00:01:48.439 --> 00:01:50.799 this was her garage, which is below my unit. 32 00:01:51.000 --> 00:01:51.400 I got it. 33 00:01:51.480 --> 00:01:55.200 So your it wasn't your water. It was water going 34 00:01:55.239 --> 00:01:57.079 into your apartment, into your condo. 35 00:01:59.040 --> 00:02:02.879 It was Yeah, it was maybe my water, but it 36 00:02:02.879 --> 00:02:06.319 could have been other people in my building that share 37 00:02:06.439 --> 00:02:09.080 it's a common area, is the bottom line. 38 00:02:09.520 --> 00:02:12.280 Well, you're saying the leak though, you're saying the leak 39 00:02:13.080 --> 00:02:18.000 was in a crawl space, yes, and the crawl space 40 00:02:18.159 --> 00:02:22.800 is not accessible from your unit exactly, and the water 41 00:02:22.919 --> 00:02:25.680 was flowing where from the crawl space to where. 42 00:02:27.800 --> 00:02:32.039 Into her garage and then from her garage into one. 43 00:02:34.800 --> 00:02:37.840 It wasn't It wasn't that big of a leak that 44 00:02:37.919 --> 00:02:40.159 it was like streaming out, you. 45 00:02:40.120 --> 00:02:43.080 Know it just did it do damage to your place? 46 00:02:44.800 --> 00:02:45.319 No? 47 00:02:45.319 --> 00:02:51.879 No, And okay got its. The issue is that she 48 00:02:51.879 --> 00:02:57.080 she's a lawyer, and she she told me on the 49 00:02:57.159 --> 00:03:02.199 spot that that that crawl space had only my pipes 50 00:03:02.319 --> 00:03:06.560 in there, and I better get a look. You know, 51 00:03:06.639 --> 00:03:08.680 a plumber there immediately. 52 00:03:08.360 --> 00:03:09.719 And still with it. 53 00:03:09.879 --> 00:03:13.080 So I got somebody there on a Sunday evening and 54 00:03:13.120 --> 00:03:16.560 he did a great job. Patching it. It took him 55 00:03:16.599 --> 00:03:21.479 forty minutes and I paid him seventeen hundred dollars on 56 00:03:21.560 --> 00:03:25.159 the spot. And then he got a mitigation crew to 57 00:03:25.240 --> 00:03:29.000 come to look at it and clean, you know, start 58 00:03:29.039 --> 00:03:30.159 cleaning the next day. 59 00:03:30.159 --> 00:03:33.840 But now your insurance, if this is your responsibility, your 60 00:03:33.879 --> 00:03:34.919 insurance will cover it. 61 00:03:36.599 --> 00:03:39.960 Yes, And they've done the assessment and they're like, no, 62 00:03:40.159 --> 00:03:43.479 you were not negligent. But the neighbors insistent had been 63 00:03:43.520 --> 00:03:46.639 insisting that it was coming from my hot water. 64 00:03:46.879 --> 00:03:50.280 Doesn't it doesn't matter, okay, It doesn't matter what the 65 00:03:50.280 --> 00:03:53.120 neighbor says. It matters what it is. Hold on, Suzanna, 66 00:03:53.120 --> 00:03:55.039 and I'm going to come to you, okay. I have 67 00:03:55.159 --> 00:03:56.800 to think of the experts I want to get on. 68 00:03:57.280 --> 00:03:59.240 And there's another reason. I also want to go to 69 00:03:59.280 --> 00:04:00.240 another caller, But do. 70 00:04:00.280 --> 00:04:01.800 Not hang up. I mean, I'm not done with you 71 00:04:01.840 --> 00:04:02.080 at all. 72 00:04:02.159 --> 00:04:04.639 I want to help you, okay, and I appreciate your 73 00:04:04.759 --> 00:04:07.520 your patients want to I want to talk. 74 00:04:07.280 --> 00:04:11.919 To Michael Abate. Michael are you there, sir? 75 00:04:12.879 --> 00:04:14.400 I am Tom, How are you good? 76 00:04:14.639 --> 00:04:20.279 Michael is with Atlas CPAs and financial advisors. 77 00:04:19.839 --> 00:04:24.079 And everyone show not everyone. 78 00:04:24.360 --> 00:04:28.240 Most everyone is looking at the stock market because there's 79 00:04:28.279 --> 00:04:32.040 been a major change. Now in general terms, Michael, I 80 00:04:32.040 --> 00:04:34.199 want to talk in general terms. I don't want to 81 00:04:34.439 --> 00:04:37.439 ace out people who don't have a degree in accounting 82 00:04:37.439 --> 00:04:41.680 your finance, and I want to talk about this because 83 00:04:41.720 --> 00:04:44.600 this does affect everyone. If you have a four oh 84 00:04:44.600 --> 00:04:46.800 one K and I RA, if you have a stock 85 00:04:46.800 --> 00:04:52.000 account and individual account. It also affects businesses and business plans. 86 00:04:52.079 --> 00:04:55.680 And the stock market affects everything. Stock market is common 87 00:04:55.759 --> 00:04:58.279 ownership and stuff. Let's just put it that way. And 88 00:04:58.360 --> 00:05:03.600 even though we believe that big corporations are big corporations, 89 00:05:03.639 --> 00:05:06.720 they're really not. They're big corporations made up of a 90 00:05:06.759 --> 00:05:10.519 lot of people. Now, obviously you have some big stockholders 91 00:05:10.519 --> 00:05:14.160 that control things, and we call them, some people call 92 00:05:14.199 --> 00:05:15.879 them fat cats and all that. I don't want to 93 00:05:15.920 --> 00:05:18.240 get into all that. I want to get into the 94 00:05:18.279 --> 00:05:22.519 stock market. It's been doing so well so long. 95 00:05:23.959 --> 00:05:24.920 And no one knew. 96 00:05:25.000 --> 00:05:30.879 Why is this the first time that I mean Biden 97 00:05:30.959 --> 00:05:33.920 took and I'm not getting politically, but he took credit 98 00:05:33.959 --> 00:05:38.240 for it before that, Trump took credit for it. Let's 99 00:05:38.279 --> 00:05:42.000 talk about the stock market that prior to this. 100 00:05:43.560 --> 00:05:47.399 Kind of volatile period. Right now, the volatility has been 101 00:05:47.439 --> 00:05:49.480 going on now for what two weeks? Three weeks? 102 00:05:49.480 --> 00:05:53.120 How long, Michael, It's been a couple of weeks. 103 00:05:52.879 --> 00:05:55.040 Okay, now before that, before that. 104 00:05:55.120 --> 00:05:58.439 To get very simplistic, why was the market doing so 105 00:05:58.600 --> 00:06:02.360 damn good? Reason I say that is it was doing 106 00:06:02.399 --> 00:06:04.519 so damn good that you could hardly make a mistake. 107 00:06:05.079 --> 00:06:07.120 Why why was it doing so well? 108 00:06:09.160 --> 00:06:12.319 So, a lot of people invest in the broad stock market, 109 00:06:12.360 --> 00:06:13.560 like the S and P if you want. 110 00:06:13.399 --> 00:06:16.079 To talk about yeah, which is which is an index 111 00:06:16.240 --> 00:06:19.120 of a bunch of companies and they yeah, and and 112 00:06:19.199 --> 00:06:20.720 the S and P is one of them, and we 113 00:06:20.800 --> 00:06:23.759 have the DOWS another and okay, go ahead, Yes, a 114 00:06:23.759 --> 00:06:25.000 lot of people's. 115 00:06:26.560 --> 00:06:28.360 There were There are a lot of people that have 116 00:06:28.519 --> 00:06:31.879 investments in that through their four own K plans. And 117 00:06:31.959 --> 00:06:34.240 a lot of the returns that we've seen over the 118 00:06:34.319 --> 00:06:38.240 last year have been driven by some of the largest 119 00:06:38.279 --> 00:06:41.439 tech companies that are part of that return or part 120 00:06:41.439 --> 00:06:42.040 of that index. 121 00:06:42.120 --> 00:06:45.560 So was it was it skewed by those companies alone 122 00:06:45.759 --> 00:06:49.560 or were the other companies rising because of them? 123 00:06:50.360 --> 00:06:53.439 They're dragged up with them because they're in the index. 124 00:06:53.600 --> 00:06:58.240 But it definitely had a an add on effect, like 125 00:06:58.279 --> 00:07:00.319 if you were in the index, you got pulled up 126 00:07:00.360 --> 00:07:03.680 when those other companies went up, because every time someone 127 00:07:03.720 --> 00:07:04.240 will what. 128 00:07:04.240 --> 00:07:07.240 People invest in those other companies because they were just 129 00:07:07.360 --> 00:07:10.680 optimistic because of the tech companies. In other words, did 130 00:07:10.720 --> 00:07:14.959 this tech optimism spread to other companies where people would 131 00:07:14.959 --> 00:07:17.639 buy other companies? Yeah? 132 00:07:17.720 --> 00:07:22.920 I think that AI boom also helped spread out where 133 00:07:23.040 --> 00:07:25.279 people were looking to put their money and where they 134 00:07:25.279 --> 00:07:28.000 were looking at to allocate resources. 135 00:07:28.079 --> 00:07:32.279 Did fundamentals companies? Did fundamentals back that up? 136 00:07:32.319 --> 00:07:32.560 Now? 137 00:07:32.759 --> 00:07:35.160 I want to talk to people really basically about this, 138 00:07:35.240 --> 00:07:37.439 because I believe that everyone should know a little bit 139 00:07:37.480 --> 00:07:41.040 about this. But in a stock market, there are many 140 00:07:41.079 --> 00:07:44.800 things that drive the market. There are hunches, there are attitudes, 141 00:07:44.879 --> 00:07:48.399 there are sentiments, and then there is reality what I 142 00:07:48.439 --> 00:07:52.319 call fundamentals. Is a company making money? Is it growing? 143 00:07:52.800 --> 00:07:56.759 Is it contributing to the economy? Is it literally a 144 00:07:56.959 --> 00:08:01.360 good investment not because you're to have another full buy it, 145 00:08:01.720 --> 00:08:06.439 but because it is a good company. Now, how much 146 00:08:06.680 --> 00:08:11.360 of that optimism or that the rallies we've seen in 147 00:08:11.399 --> 00:08:14.920 the later part of twenty three and in twenty four, 148 00:08:15.240 --> 00:08:19.439 how much of that was driven by fundamentals? 149 00:08:20.360 --> 00:08:23.480 I think a portion of it. I would say probably 150 00:08:23.480 --> 00:08:25.279 a third of that. If I had to put a 151 00:08:25.360 --> 00:08:28.920 number on Okay, because earnings for companies that have been 152 00:08:29.000 --> 00:08:32.720 released that are not those seven big companies have been 153 00:08:32.840 --> 00:08:37.639 fairly good, and the US economy has had decent data 154 00:08:37.720 --> 00:08:40.840 over the last year, which has also helped with the 155 00:08:40.840 --> 00:08:43.399 floating up of the stock markets. 156 00:08:43.799 --> 00:08:46.840 Okay, so what happened then? 157 00:08:49.279 --> 00:08:50.559 When you have high. 158 00:08:50.399 --> 00:08:53.159 Rates for as long as we have, we've basically it's 159 00:08:53.200 --> 00:08:55.720 been a year since the said raise rates the last time, 160 00:08:57.240 --> 00:09:01.759 the impact that has on companies, we're actually starting to 161 00:09:01.840 --> 00:09:03.200 see larger layoffs. 162 00:09:03.360 --> 00:09:07.120 It takes but it takes that long. It takes that long. Yeah, 163 00:09:07.240 --> 00:09:09.679 So okay, go ahead, and I'm sorry. 164 00:09:10.360 --> 00:09:14.519 Interest rates. Interest rates are are a blunt instrument and 165 00:09:15.240 --> 00:09:19.279 the feeling and the impact on companies if they're well 166 00:09:19.399 --> 00:09:24.840 capitalized and have reserves and can weather the storm. It's 167 00:09:24.879 --> 00:09:27.559 been a year now that they've had to have increased 168 00:09:27.559 --> 00:09:30.240 borrowing costs to the level that we haven't seen since, 169 00:09:31.039 --> 00:09:33.759 I mean in a long time, and that's that's been 170 00:09:33.759 --> 00:09:36.000 one of the challenges, is we're starting to see those 171 00:09:36.080 --> 00:09:39.639 larger layoffs and right sizing of companies because they can't 172 00:09:39.679 --> 00:09:40.960 borrow cheaply anymore. 173 00:09:41.440 --> 00:09:45.440 So it's okay, so we would call interest rates a 174 00:09:45.559 --> 00:09:48.639 leading indicator, but it takes a long time for them 175 00:09:48.679 --> 00:09:51.919 to show up as far as impact on the economy. 176 00:09:53.480 --> 00:09:58.039 Correct and people have heard about, you know, short term 177 00:09:58.080 --> 00:10:00.639 rates versus long term rates, and well, when you have 178 00:10:00.679 --> 00:10:02.919 an inverted yield curve, you're going to see a recession. 179 00:10:03.200 --> 00:10:05.240 We've had that for a while now, and there's not 180 00:10:05.360 --> 00:10:09.960 really been signs of recession from an economic standpoint that 181 00:10:10.039 --> 00:10:12.159 has started to show until very recently. 182 00:10:12.399 --> 00:10:14.399 But are we going into a recession? 183 00:10:16.159 --> 00:10:19.159 I would say we're probably in the beginning or middle 184 00:10:19.200 --> 00:10:22.240 of a very vanilla recession right now. That the challenge 185 00:10:22.240 --> 00:10:25.240 is you don't know about it until you're starting to 186 00:10:25.240 --> 00:10:28.320 come out of it because the bounce back when they 187 00:10:28.360 --> 00:10:32.000 start to pull rates down from where they're at. September's 188 00:10:32.039 --> 00:10:35.559 the next meeting, and everyone was shocked when they didn't 189 00:10:35.559 --> 00:10:39.240 move rates this past meeting in August. But in nineteen 190 00:10:39.320 --> 00:10:42.200 ninety seven there was an emergency meeting that happened and 191 00:10:42.240 --> 00:10:44.960 they came in and they lowered rates. The problem is 192 00:10:45.360 --> 00:10:47.879 there's not a fire to put out. There's not a 193 00:10:47.879 --> 00:10:51.919 credit crisis, there's not a liquidity crisis. This is a 194 00:10:52.039 --> 00:10:58.720 global repositioning and repricing of stuff that has been brewing 195 00:10:58.759 --> 00:11:01.360 for the last year because because of this high interest 196 00:11:01.440 --> 00:11:02.080 rate environment. 197 00:11:02.200 --> 00:11:05.639 Yeah, so is it a normalization? Is it something that 198 00:11:05.679 --> 00:11:08.919 should happen? In other words, corrections they you know, we 199 00:11:08.960 --> 00:11:12.279 look at corrections sometimes as being negative, and they are 200 00:11:12.399 --> 00:11:20.039 if you lose value, but in reality they might be reality. 201 00:11:20.120 --> 00:11:25.799 Yeah, the re pricing of companies to where the market 202 00:11:25.919 --> 00:11:30.080 feels they should be based on price dynamics. Yeah, that's 203 00:11:30.120 --> 00:11:34.279 the emotions of things. That's the I'm gonna sell out 204 00:11:34.320 --> 00:11:36.240 of something that I wanted to get a little too 205 00:11:36.320 --> 00:11:39.159 greedy and had too much of. I'm going to get 206 00:11:39.279 --> 00:11:40.879 right sized in my positions. 207 00:11:42.799 --> 00:11:44.799 Okay, so it's normal. 208 00:11:47.120 --> 00:11:49.559 Yeah, I think this is a fairly normal. 209 00:11:51.120 --> 00:11:53.360 Market move. 210 00:11:53.480 --> 00:11:56.399 I mean, when people see a thousand points when you 211 00:11:56.440 --> 00:12:00.279 wake up first thing, that is a big number. But 212 00:12:00.600 --> 00:12:03.840 in reality, that's less than two and a half percent 213 00:12:04.120 --> 00:12:08.120 of a move on the Dow Jones. So as I 214 00:12:08.200 --> 00:12:11.120 look at the screens right now, we're only down seven 215 00:12:11.159 --> 00:12:14.279 to eighty on the Dow, and this morning at like 216 00:12:14.440 --> 00:12:18.559 nine o'clock it was down ten eighty. So that's a 217 00:12:18.679 --> 00:12:24.279 quick swing back. If things were were really fundamentally horrible, 218 00:12:25.240 --> 00:12:26.960 I don't think you would have seen us come off 219 00:12:27.000 --> 00:12:29.960 the lows as quickly as you have. And the biggest 220 00:12:30.039 --> 00:12:33.480 drop is in the tech heavy sector, the NASDAC sure, 221 00:12:33.679 --> 00:12:36.759 which is where everyone has to right size themselves because 222 00:12:36.840 --> 00:12:40.960 those all of those companies, because of AI and all 223 00:12:41.000 --> 00:12:47.080 of the other things that go along with the network 224 00:12:47.120 --> 00:12:50.720 that you need for that particular new growth apparatus in 225 00:12:50.720 --> 00:12:53.399 our economy, everyone wants to get in on it. 226 00:12:53.799 --> 00:12:59.159 Okay, So in essence, though, in essence, if we have recessions, 227 00:12:59.639 --> 00:13:04.440 they should not be as deep and cutting as they 228 00:13:04.799 --> 00:13:07.200 were in let's say two thousand and eight, two thousand 229 00:13:07.200 --> 00:13:10.679 and nine or before that in the nineties. Will we 230 00:13:10.759 --> 00:13:14.720 ever see those great recessions or have we learned a lesson? 231 00:13:15.200 --> 00:13:16.279 Or is there a lesson? 232 00:13:17.960 --> 00:13:23.039 I think that the lessons learned are learned well until 233 00:13:23.039 --> 00:13:24.080 we forget about them. 234 00:13:24.240 --> 00:13:25.799 Okay, it's not been long. 235 00:13:25.720 --> 00:13:28.440 Enough since two thousand and eight. There's been a lot 236 00:13:28.440 --> 00:13:32.159 of changes to the policy since then. As I said earlier, 237 00:13:32.279 --> 00:13:35.360 this is not a credit or a liquidity crisis like 238 00:13:35.440 --> 00:13:39.399 we had back in two thousand and eight and in 239 00:13:39.480 --> 00:13:43.440 the late nineties. And I remember the late nineties interest 240 00:13:43.480 --> 00:13:48.720 rates going up literally like a staircase to where they're 241 00:13:48.759 --> 00:13:52.480 at now. And then dropping very quickly after that because 242 00:13:52.519 --> 00:13:54.559 we didn't have a pandemic and we didn't have all 243 00:13:54.600 --> 00:13:58.159 the other things that were happening these last few years 244 00:13:58.200 --> 00:14:01.960 that we're recovering from. There's also been a huge, huge 245 00:14:02.080 --> 00:14:05.360 unwined of our balance sheet, like the Fed's balance sheet 246 00:14:05.440 --> 00:14:09.519 bonds or bleeding off, so that has an impact to 247 00:14:09.559 --> 00:14:10.600 all of this as well. 248 00:14:10.919 --> 00:14:11.600 It's not like. 249 00:14:11.519 --> 00:14:15.480 We're pumping juice into the system like we were during 250 00:14:15.559 --> 00:14:18.039 any of those cycles in the past. 251 00:14:19.159 --> 00:14:21.480 So what do you see going forward? 252 00:14:21.879 --> 00:14:24.600 And I know I'm asking an impossible question, but what 253 00:14:24.600 --> 00:14:29.440 do you think? A normalization, more recession, more inflation, what 254 00:14:29.480 --> 00:14:29.960 do you think? 255 00:14:30.000 --> 00:14:30.639 What do you think? 256 00:14:31.720 --> 00:14:34.039 Well, I mean, we went from nine percent inflation to 257 00:14:34.080 --> 00:14:37.399 down below three percent now, and that's I mean, that's 258 00:14:37.840 --> 00:14:40.960 very much closer to that two percent level that they're 259 00:14:40.960 --> 00:14:44.960 looking for. The thing that impacts the people in the 260 00:14:45.200 --> 00:14:50.279 four one K plans is institutional investors are using leverage 261 00:14:50.360 --> 00:14:54.000 mechanisms that can make things move a lot quicker than 262 00:14:54.679 --> 00:14:57.159 the regular person who's moving stuff around in their four. 263 00:14:57.000 --> 00:14:57.399 To one K. 264 00:14:58.000 --> 00:15:01.919 And what I broaden me by that is regular people 265 00:15:01.919 --> 00:15:06.120 are not playing with currency transactions and interest rate swaps 266 00:15:06.120 --> 00:15:09.440 and things like that, but banks and institutions are and 267 00:15:09.840 --> 00:15:14.000 that is the unwind I think that you are seeing 268 00:15:14.240 --> 00:15:17.639 as that waterfall start. It's not the regular investors saying 269 00:15:17.639 --> 00:15:20.080 I want to get out of the stock market. It's 270 00:15:20.480 --> 00:15:23.720 literally margin calls that are happening that are forcing people 271 00:15:23.759 --> 00:15:27.039 to sell. And to give you an example, there's no 272 00:15:27.159 --> 00:15:29.679 reason why some interest rate should have been overwhapped down 273 00:15:29.720 --> 00:15:32.759 twelve percent overnight in the market in Asia. There's nothing 274 00:15:32.840 --> 00:15:33.720 wrong with Samsung. 275 00:15:34.279 --> 00:15:36.159 And that is that's emotion. 276 00:15:36.320 --> 00:15:39.440 Great, that's a great emotion. And that's not even emotion, 277 00:15:39.600 --> 00:15:41.759 that's I can get the most for that asset to 278 00:15:41.879 --> 00:15:43.279 cover a loss somewhere else. 279 00:15:43.320 --> 00:15:44.639 Okay, I got to get out. 280 00:15:44.440 --> 00:15:47.759 Of Okay, got it, you know, Paul, thank you very much. 281 00:15:47.840 --> 00:15:50.399 I mean, if we get some call of some calls, 282 00:15:50.399 --> 00:15:53.200 we may call you back. But I appreciate you being on. 283 00:15:53.480 --> 00:15:56.639 I wanted just your impressions some quick I wanted to 284 00:15:56.679 --> 00:16:00.559 get some quick observations. People are welcome to call in 285 00:16:00.600 --> 00:16:03.279 on this. I'm Tom Martino. This hour brought to you 286 00:16:03.360 --> 00:16:05.840 by waterpros dot net. The best water systems, the lowest 287 00:16:05.840 --> 00:16:08.679 prices for drinking water at the kitchen sing fourteen hundred 288 00:16:08.679 --> 00:16:11.279 dollars fully installed three oh three eight six two five 289 00:16:11.399 --> 00:16:19.200 five five four. Go with a sure thing Denver's best 290 00:16:19.279 --> 00:16:21.240 roofer Excel Roofing dot com. 291 00:16:21.279 --> 00:16:23.279 You don't pay a cent until you're content. 292 00:16:26.679 --> 00:16:29.840 Time for an insurance check up free no obligation comparison 293 00:16:30.000 --> 00:16:33.559 call Compass Insurance Paying too much your coverage at dozens 294 00:16:33.559 --> 00:16:36.279 of insurance companies find out now three oh three seven 295 00:16:36.399 --> 00:16:39.200 seven to one help. You'll think you're his only customer 296 00:16:39.240 --> 00:16:41.480 when you choose Frank Durand the real estate Man dot 297 00:16:41.519 --> 00:16:44.879 com to list your home with Remax Alliance three oh 298 00:16:44.879 --> 00:16:52.120 three nine two zero sixteen twenty two him Tom Martino 299 00:16:52.279 --> 00:16:55.879 here three oh three seven one three talk three oh 300 00:16:55.879 --> 00:16:58.639 three seven one three eight two five five probit Energy 301 00:16:58.679 --> 00:17:03.120 dot com for your solar systems. That's sales, installation and 302 00:17:03.240 --> 00:17:08.799 service and people you can trust. Probid Energy dot Com. Okay, 303 00:17:10.000 --> 00:17:13.119 I want to go back to Susan. Wait, wait, Susanne, 304 00:17:13.119 --> 00:17:15.000 we're getting some experts on. I'll go back to after 305 00:17:15.000 --> 00:17:17.960 we get some experts. I want to go to Brenda. Now, Brenda, 306 00:17:18.000 --> 00:17:18.839 what's going on with you? 307 00:17:18.960 --> 00:17:20.839 Brenda? 308 00:17:22.839 --> 00:17:23.000 Hi? 309 00:17:23.079 --> 00:17:23.480 Brenda? 310 00:17:25.200 --> 00:17:29.279 Hello, what's going on with your Is it a Ford Focus? 311 00:17:29.960 --> 00:17:33.799 It's a Ford focus. It's what's happening for eight months 312 00:17:33.839 --> 00:17:37.200 that of the last year. It means a new transmission. 313 00:17:37.559 --> 00:17:40.039 But it took them this long to figure out that 314 00:17:40.160 --> 00:17:41.559 it needs a new transmission. 315 00:17:41.960 --> 00:17:43.839 Where did you have it? Where did you have it 316 00:17:43.880 --> 00:17:44.480 for service? 317 00:17:47.119 --> 00:17:48.400 I took it to Larry H. 318 00:17:48.440 --> 00:17:52.119 Miller first, the first time it broke down and told 319 00:17:52.160 --> 00:17:54.680 me transmission fail. I had it towed to them. 320 00:17:55.079 --> 00:17:56.160 How many miles on it? 321 00:17:56.240 --> 00:17:59.680 Then it's sixty five? 322 00:18:00.920 --> 00:18:03.799 Really, that shouldn't that shouldn't have a bad transmission. 323 00:18:05.160 --> 00:18:06.880 I want to ask a few questions. How long have 324 00:18:06.960 --> 00:18:08.799 you owned it? 325 00:18:08.960 --> 00:18:10.599 A year? Thirteen months? 326 00:18:10.880 --> 00:18:11.720 Where'd you buy it? 327 00:18:13.079 --> 00:18:15.200 I bought it from Quest Motors. 328 00:18:15.319 --> 00:18:20.039 Okay, so you took it to Larryage, Now tell your story. 329 00:18:20.799 --> 00:18:23.319 So I took it there, and it took them so 330 00:18:23.559 --> 00:18:25.279 long to get back to me. And then when they 331 00:18:25.279 --> 00:18:27.000 did get back to me, just to even say that 332 00:18:27.079 --> 00:18:31.000 they had it, and they when they did get back 333 00:18:31.000 --> 00:18:32.759 to me, they called me a different name, and they 334 00:18:32.799 --> 00:18:35.240 had a different car, and they kind of just didn't 335 00:18:35.279 --> 00:18:37.519 know what was going on. So I had it towed 336 00:18:37.519 --> 00:18:40.960 to a transmission shop. The transmission shop told me, you 337 00:18:41.000 --> 00:18:43.519 need a new transmission, And at that time I had 338 00:18:43.559 --> 00:18:46.119 an extended warranty. I had a warranty that I purchased. 339 00:18:46.160 --> 00:18:48.279 And what transmission shop told you that. 340 00:18:49.240 --> 00:18:52.519 Mark Coppman Market Coppman Transmission Cotman. 341 00:18:52.599 --> 00:18:54.599 Okay, So anyway, keep going. 342 00:18:55.119 --> 00:18:58.640 So he said, but it's better to have the dealership 343 00:18:58.680 --> 00:19:00.960 do it first of all, because part of the transmission 344 00:19:01.000 --> 00:19:02.400 was warranted. Buy the dealership. 345 00:19:02.440 --> 00:19:04.680 Well, that's really nice that they told you that. That's 346 00:19:04.720 --> 00:19:08.599 really nice. Then so then watching, so your extended warranty 347 00:19:08.920 --> 00:19:11.559 when you bought the car, you had an extended warranty, 348 00:19:11.640 --> 00:19:14.000 and you believe that warranty covers the tranny. 349 00:19:15.200 --> 00:19:16.559 Yes, okay, keep. 350 00:19:16.440 --> 00:19:20.680 Going back to the dealership. Then the dealership said no, no, no, 351 00:19:20.799 --> 00:19:24.160 even though on the dashboard it gave me transmission fail 352 00:19:24.400 --> 00:19:27.359 error messages and they're like, no, it's the sensors. We 353 00:19:27.440 --> 00:19:30.640 have to replace the sensors. So they replaced the sensors. 354 00:19:31.079 --> 00:19:32.359 It worked for a couple. 355 00:19:32.079 --> 00:19:34.079 Of months, and then it broke down again. And then 356 00:19:34.119 --> 00:19:36.039 it broke down again, and then it broke down again. 357 00:19:36.400 --> 00:19:37.559 It just keeps breaking down. 358 00:19:37.640 --> 00:19:40.279 And this was Larry H. This was Larry H. Miller 359 00:19:40.319 --> 00:19:41.880 who told you it was the sensors. 360 00:19:43.119 --> 00:19:45.599 Yes, And then they said that they thought it might 361 00:19:45.640 --> 00:19:48.559 be the transmission control module and then they said that 362 00:19:48.640 --> 00:19:51.160 it was the wire harness, and they assured me that 363 00:19:51.160 --> 00:19:53.480 that's what it was, that it would work just fine, 364 00:19:53.599 --> 00:19:55.599 that it wouldn't break down on me again and leave 365 00:19:55.640 --> 00:19:56.359 me stranded. 366 00:19:56.599 --> 00:19:59.119 So how long has l Larry H. Miller been fooling 367 00:19:59.160 --> 00:19:59.720 around with this? 368 00:20:01.359 --> 00:20:01.920 Eight months? 369 00:20:01.920 --> 00:20:04.119 Well for the past year, but they've had my car 370 00:20:04.240 --> 00:20:06.839 on their car lot for eight months out of the 371 00:20:06.839 --> 00:20:07.400 past year. 372 00:20:08.799 --> 00:20:13.119 So wait, you've had that, You've not driven your car 373 00:20:13.160 --> 00:20:13.839 for eight months. 374 00:20:13.839 --> 00:20:15.559 Did you get a loaner during that time? 375 00:20:16.519 --> 00:20:16.720 No? 376 00:20:16.880 --> 00:20:19.200 And I've asked repeatedly for a loaner. 377 00:20:19.559 --> 00:20:21.319 Well, they don't owe it to you, but it would 378 00:20:21.359 --> 00:20:23.519 be nice. So where does it stand right now? 379 00:20:23.559 --> 00:20:30.559 Brenda, one of the management got involved months ago, and 380 00:20:30.599 --> 00:20:33.480 he said it's his priority. He's taking care of this. 381 00:20:33.839 --> 00:20:34.400 Just give him a. 382 00:20:34.400 --> 00:20:36.759 Few days and just give him a few more days, 383 00:20:36.759 --> 00:20:38.400 and just give him a few more days. And he's 384 00:20:38.400 --> 00:20:42.839 trying to get help from from corporate and he's like, 385 00:20:42.920 --> 00:20:45.720 he thinks they'll help, but then they're helping other people 386 00:20:45.799 --> 00:20:48.799 who he requested after my request, and he doesn't know why. 387 00:20:49.079 --> 00:20:50.279 Just give him a few more days. 388 00:20:50.319 --> 00:20:53.880 So I'm just now if the warranty covers this. Do 389 00:20:54.000 --> 00:20:55.799 you have to take it to Larry. 390 00:20:55.640 --> 00:20:59.240 H My warranty expired while it was sitting. 391 00:20:58.960 --> 00:21:00.880 On Larry hold On. 392 00:21:01.359 --> 00:21:04.799 It's still going to cover this because they never fixed it. 393 00:21:04.519 --> 00:21:07.160 If what if, what is wrong with. 394 00:21:07.240 --> 00:21:10.720 That car would have been covered, they need to cover it. 395 00:21:10.799 --> 00:21:13.640 And I hope they told you that. I mean, it 396 00:21:13.799 --> 00:21:14.680 happened while it. 397 00:21:15.319 --> 00:21:17.640 Will it happened while it was under warranty. 398 00:21:17.720 --> 00:21:21.160 They can't very well say too bad otherwise, Brenda, all 399 00:21:21.200 --> 00:21:23.279 they'd have to do is just keep every car until 400 00:21:23.279 --> 00:21:24.640 the warranty expires, right. 401 00:21:26.160 --> 00:21:29.640 Right, But it was an extended warranty aftermarket that I purchased. 402 00:21:29.640 --> 00:21:30.079 That was all. 403 00:21:30.079 --> 00:21:30.799 It doesn't matter. 404 00:21:30.920 --> 00:21:34.119 It doesn't matter if it happened during that warranty and 405 00:21:34.160 --> 00:21:37.519 that warranty would have covered it, then I believe they 406 00:21:37.559 --> 00:21:41.079 should cover it. It just stands to reason. I mean, 407 00:21:41.279 --> 00:21:44.079 it just logical to me. What are they telling you 408 00:21:44.160 --> 00:21:46.880 right now? What's the latest you heard from these people? 409 00:21:48.759 --> 00:21:51.119 To give them more time, they'll talk corporate and see 410 00:21:51.119 --> 00:21:52.519 if there's something they can do to help. 411 00:21:52.680 --> 00:21:55.200 Hold on a second, I'm going to have Deputy doc. 412 00:21:55.240 --> 00:21:58.000 He's in the studio. Deputy Doc, can you talk to her? 413 00:21:58.079 --> 00:22:01.079 Call over to Larry H. Miller, come on, this is ridiculous, 414 00:22:01.240 --> 00:22:05.279 and also tell them that about the extended warranty. If 415 00:22:05.319 --> 00:22:08.240 it happened under warranty, they can vouch for it. I'm 416 00:22:08.240 --> 00:22:10.599 going to go to Brad O'Brien, attorney at law Real 417 00:22:10.720 --> 00:22:13.880 Estate Attorney ols law dot com. 418 00:22:13.920 --> 00:22:15.279 I want to ask them a quick question. 419 00:22:16.200 --> 00:22:19.960 Hey, Brad, if someone has that you live in a 420 00:22:20.039 --> 00:22:22.400 condo and you have common you know, you have you 421 00:22:22.519 --> 00:22:26.920 have common stuff, but then you have like waterlines that 422 00:22:27.000 --> 00:22:29.759 go to and from your condo. But if they go 423 00:22:29.880 --> 00:22:32.480 through another if you could picture this, if they go 424 00:22:32.519 --> 00:22:35.920 through another crawl space and you have absolutely no access 425 00:22:35.960 --> 00:22:39.000 to that crawl space and it pops a leak or 426 00:22:39.000 --> 00:22:44.720 something with this homeowner, her neighbor who had some damage 427 00:22:44.759 --> 00:22:49.200 from the water claims that she needs to cover it 428 00:22:49.279 --> 00:22:53.200 because it's her pipe. Now, I think the you're gonna say, 429 00:22:53.240 --> 00:22:55.640 maybe that the hay By laws might take effect. 430 00:22:55.759 --> 00:22:57.400 I don't know what would you do in a case 431 00:22:57.480 --> 00:22:57.680 like that. 432 00:22:58.559 --> 00:23:02.559 Well, the h declaration, the written document normally covers who's 433 00:23:02.599 --> 00:23:04.200 responsible for what inside. 434 00:23:04.240 --> 00:23:06.559 Okay, okayally normally. 435 00:23:06.319 --> 00:23:09.319 They're written where if the water line serves one unit, 436 00:23:09.680 --> 00:23:11.920 then the water line in the wall that serves that 437 00:23:12.039 --> 00:23:14.519 unit is the responsibility of the unit owner, And normally 438 00:23:14.559 --> 00:23:18.279 they're written that because the waterline's serving multiple units and 439 00:23:18.319 --> 00:23:20.920 it's an HOA responsibility. But you have to look at 440 00:23:20.920 --> 00:23:21.480 the documentary. 441 00:23:21.640 --> 00:23:24.079 Now, now I want to ask very quickly here, Suzanne, 442 00:23:24.559 --> 00:23:28.759 does that water line whether you agree or not, isn't 443 00:23:28.759 --> 00:23:29.359 the issue here. 444 00:23:29.359 --> 00:23:31.119 But is that waterline yours? 445 00:23:33.160 --> 00:23:33.680 I don't know. 446 00:23:34.279 --> 00:23:35.559 Oh, you really don't know. 447 00:23:36.119 --> 00:23:39.240 So the plumber who fixed it, can you ask the 448 00:23:39.480 --> 00:23:42.119 you called the plumber. What did the plumber say? Was 449 00:23:42.160 --> 00:23:44.880 it your line? Was it your cold water line going 450 00:23:44.920 --> 00:23:46.799 into the water heater? Did I hear something about the 451 00:23:46.839 --> 00:23:47.359 water heater? 452 00:23:49.000 --> 00:23:51.720 I think it was my line actually, because yeah, my 453 00:23:51.799 --> 00:23:57.240 water heater was it was working. Be fine that I 454 00:23:57.279 --> 00:24:00.359 was running out of hot water in the show, and 455 00:24:00.519 --> 00:24:03.200 I believe the hot water kind of was running out 456 00:24:03.279 --> 00:24:04.839 of that pipe down there. 457 00:24:05.000 --> 00:24:07.039 And now, now, Brad, do you know or should I 458 00:24:07.079 --> 00:24:11.279 ask Compass Insurance? Would her insurance cover that or would they? 459 00:24:11.319 --> 00:24:14.440 They're telling her she wasn't negligent, they're not covering. 460 00:24:14.200 --> 00:24:18.599 It, So I think it suns out. I I'm sorry, 461 00:24:19.119 --> 00:24:19.880 go ahead, Brad. 462 00:24:20.000 --> 00:24:22.559 Policies will cover it under the base policy, but some 463 00:24:22.640 --> 00:24:25.680 insurance policies. You have to buy an additional endorsement onto 464 00:24:25.680 --> 00:24:28.720 the homeowners policy to get that inside the wall coverage. 465 00:24:29.079 --> 00:24:30.640 Okay, Susanne, what were you saying? 466 00:24:32.000 --> 00:24:35.960 Okay, So it's definitely outside my unit, outside my wall 467 00:24:36.640 --> 00:24:40.039 and in the common area. That's been determined and proven 468 00:24:40.200 --> 00:24:42.039 with a video of Okay. 469 00:24:41.720 --> 00:24:44.319 So it's in a common area, but it's isn't it 470 00:24:44.440 --> 00:24:45.400 under her condo? 471 00:24:48.039 --> 00:24:52.319 No, it's undermine. Oh, next, like it's in the back 472 00:24:52.359 --> 00:24:54.880 of her garage. There's this little pony wall. 473 00:24:55.279 --> 00:24:55.759 But it's not. 474 00:24:56.160 --> 00:24:58.599 You say it's it's under yours. But what do you 475 00:24:58.640 --> 00:25:00.200 mean it's a common area. 476 00:25:01.680 --> 00:25:04.880 Because my pipes are not the only ones in there. 477 00:25:05.279 --> 00:25:08.559 Okay, so this is an area where pipes run back 478 00:25:08.599 --> 00:25:14.160 and forth. Yeah, more than yours. How many pipes are 479 00:25:14.200 --> 00:25:15.559 in there for multiple units? 480 00:25:17.759 --> 00:25:17.960 Yeah. 481 00:25:18.000 --> 00:25:22.240 I couldn't really determine it because they wouldn't share any 482 00:25:22.279 --> 00:25:24.759 information about it or drawing rad. 483 00:25:24.559 --> 00:25:26.039 What do you think about that if it's in a 484 00:25:26.079 --> 00:25:27.720 common area, what do you think about that? 485 00:25:28.359 --> 00:25:30.640 Well, I think that the declaration is going to specify 486 00:25:30.680 --> 00:25:32.720 who's responsible for this particular pipe. 487 00:25:33.079 --> 00:25:33.400 Okay. 488 00:25:33.519 --> 00:25:36.759 Any guessing won't change the fact that, Yeah, it's determined 489 00:25:36.759 --> 00:25:37.960 in that document. 490 00:25:38.359 --> 00:25:40.839 And so if it's if it's each unit owner, she's 491 00:25:40.839 --> 00:25:42.880 going to have to pay it, whether she her insurance 492 00:25:42.880 --> 00:25:44.440 pays it or not, is what you're saying. 493 00:25:44.680 --> 00:25:45.880 By the way, Brad, thank you. 494 00:25:46.640 --> 00:25:50.279 Brad is basically stating the facts as we should check 495 00:25:50.319 --> 00:25:52.640 them out. We're going to check with Compass Insurance Group 496 00:25:52.680 --> 00:25:56.359 in general. Brad is at Olslaw dot com seven to 497 00:25:56.559 --> 00:25:59.279 zero three seven zero seventy three eighty eight more coming 498 00:25:59.359 --> 00:26:07.160 right up. Go with a sure thing Denver's Best roofer 499 00:26:07.319 --> 00:26:08.799 Excel Roofing dot com. 500 00:26:08.839 --> 00:26:10.880 You don't pay a cent until you're content. 501 00:26:14.240 --> 00:26:17.440 Time for an insurance check up free no obligation comparison 502 00:26:17.559 --> 00:26:21.079 call Compass Insurance paying too much your coverage at dozens 503 00:26:21.119 --> 00:26:23.880 of insurance companies find out now three all three seven 504 00:26:23.960 --> 00:26:26.759 seven to one help. You'll think you're his only customer 505 00:26:26.799 --> 00:26:29.079 when you choose Frank durand the real estate Man dot 506 00:26:29.079 --> 00:26:32.440 com to list your home with Remax Alliance three all 507 00:26:32.440 --> 00:26:40.039 three nine two zero sixteen twenty two. Hi Tom Martino, 508 00:26:40.160 --> 00:26:43.079 you're troubleshooter three all three seven one three talks seven 509 00:26:43.160 --> 00:26:44.160 one three eight. 510 00:26:43.920 --> 00:26:47.000 Two five five. By the way, I do have a guest. 511 00:26:46.799 --> 00:26:52.200 Coming up, Bob logan from Plumbline and Plumbline Services, plumbing, hitting, cooling, 512 00:26:52.200 --> 00:26:55.480 electric and trains. I have some some texts here that 513 00:26:56.480 --> 00:26:58.319 I would have called him about anyway, so it's good 514 00:26:58.359 --> 00:26:58.880 that he's here. 515 00:26:58.880 --> 00:26:59.960 But on the. 516 00:27:02.279 --> 00:27:04.519 We're going to get Compass Insurance Group on for that 517 00:27:05.079 --> 00:27:08.440 also that h way, But meanwhile I also want to 518 00:27:08.480 --> 00:27:11.519 talk to you as you call three oh three seven 519 00:27:11.599 --> 00:27:13.680 one three talk seven one three eight two five five 520 00:27:13.680 --> 00:27:16.720 and remember you call three oh three Martino twenty four 521 00:27:16.759 --> 00:27:19.240 seven three oh three six two seven eight four sixty six. 522 00:27:19.359 --> 00:27:23.079 Josh has a question on credit reports. Hi, Josh, what's 523 00:27:23.079 --> 00:27:23.440 going on? 524 00:27:23.519 --> 00:27:29.559 Josh? Hello, Josh? What's happening? 525 00:27:32.799 --> 00:27:33.400 Can you hear me? 526 00:27:33.680 --> 00:27:35.319 Yes? I can, sir, what's happening? 527 00:27:35.880 --> 00:27:38.359 Do you know any creative ways to get a thirty 528 00:27:38.440 --> 00:27:40.799 day late payment removed off your credit report? 529 00:27:42.079 --> 00:27:45.279 Well, some of the ways people do, and I'm not 530 00:27:45.319 --> 00:27:49.119 saying it's creative necessarily, but it works sometimes is to 531 00:27:49.160 --> 00:27:52.839 simply challenge it and they don't answer the challenge and 532 00:27:53.039 --> 00:27:54.119 they have to remove it. 533 00:27:54.599 --> 00:27:57.400 But tell me about how long ago the thirty days 534 00:27:57.480 --> 00:27:58.000 late was. 535 00:27:59.279 --> 00:28:01.640 Oh, it just happened, and it was due to front 536 00:28:01.720 --> 00:28:03.599 on a bank account that got closed and. 537 00:28:04.079 --> 00:28:05.640 Okay, well, normally hold on. 538 00:28:06.200 --> 00:28:09.920 Normally, if there's a good explanation like that, the easiest 539 00:28:09.960 --> 00:28:14.759 way is through the credit issuer, not the credit reporting agency. 540 00:28:15.319 --> 00:28:20.960 But for example, I had I forget what it was. 541 00:28:20.880 --> 00:28:23.920 Maybe a Nordstream account, and I had it set up. 542 00:28:23.799 --> 00:28:29.039 On auto pay, and they they took it out late 543 00:28:30.079 --> 00:28:34.599 and then marked it late. And I could clearly show 544 00:28:34.640 --> 00:28:38.799 that is it something like that. If you can show 545 00:28:39.200 --> 00:28:41.920 and if you contact them, they don't want to hurt you. 546 00:28:42.279 --> 00:28:44.400 I mean if you say to them, look, the reason 547 00:28:44.480 --> 00:28:47.359 this was late was because of this, this, and this, 548 00:28:47.440 --> 00:28:48.359 and you can show it. 549 00:28:48.680 --> 00:28:50.839 Many times they'll just take it off for you. 550 00:28:52.000 --> 00:28:54.599 So would I just email City Bank customer service. 551 00:28:55.200 --> 00:28:56.400 That's where I'd start. 552 00:28:57.160 --> 00:29:01.559 Sometimes they have a number to call on your credit report, 553 00:29:02.039 --> 00:29:05.559 but you should start there and say I'm trying to 554 00:29:05.640 --> 00:29:06.279 look now. 555 00:29:06.559 --> 00:29:07.559 A lot of them. 556 00:29:07.599 --> 00:29:11.200 That are lazy will say, uh, you know, there's nothing 557 00:29:11.240 --> 00:29:12.720 you can do about it. You just have to keep 558 00:29:12.839 --> 00:29:15.640 crying you or you have to call the credit department 559 00:29:15.720 --> 00:29:16.880 or wherever it was late. 560 00:29:17.160 --> 00:29:19.279 What were you late paying of the credit card? 561 00:29:19.519 --> 00:29:22.359 It was no, it was a monthly payment to best 562 00:29:22.440 --> 00:29:24.000 Buy that's been on auto. 563 00:29:23.720 --> 00:29:24.480 Pay for the left. 564 00:29:24.880 --> 00:29:27.079 No. No, no, no, no, no. Then best Buy is 565 00:29:27.119 --> 00:29:29.440 the one that reported it, not City. 566 00:29:29.279 --> 00:29:34.319 Well, best Buy card through City Bank, okay, the best 567 00:29:34.359 --> 00:29:40.359 by So who reported it. I'd have to look, but 568 00:29:40.640 --> 00:29:43.519 it was probably reported as best by Financial Services, but 569 00:29:43.759 --> 00:29:45.559 it's serviced by City Bank. 570 00:29:46.839 --> 00:29:49.720 Okay, Well, in that case you could also go to 571 00:29:49.759 --> 00:29:53.680 best Buy either one. You just have to get the 572 00:29:53.839 --> 00:29:58.440 issuer though. The credit reporting agency will never take it off. 573 00:29:59.559 --> 00:30:01.599 Yeah, it's the only way they will. 574 00:30:01.400 --> 00:30:04.359 Take it off is if it was truly an error, 575 00:30:04.680 --> 00:30:06.680 not by mistake, but in error. 576 00:30:07.880 --> 00:30:13.200 Okay, So like it's not you or something. So start there, Josh, 577 00:30:13.640 --> 00:30:15.519 and then call me back. 578 00:30:15.559 --> 00:30:19.960 I mean really, most of the time, whoever issued that 579 00:30:20.079 --> 00:30:23.880 late you know that late charge will take it off 580 00:30:24.039 --> 00:30:27.799 if you have a true explanation for it, because they're 581 00:30:27.799 --> 00:30:32.160 not necessarily looking to hurt you. Three zero three seven 582 00:30:32.200 --> 00:30:38.039 to one three talk seven one three A two five five. Jerry, 583 00:30:38.359 --> 00:30:41.680 you want to give a good report on a car dealer, 584 00:30:41.720 --> 00:30:43.039 Go ahead quickly. 585 00:30:43.759 --> 00:30:46.680 Yes, no, of course. Uh so. The dealership is Morgan 586 00:30:46.720 --> 00:30:49.640 County Motors. They got a location out in Fort Morgan, 587 00:30:49.680 --> 00:30:52.759 and you m the Colorado. I can't, for the life 588 00:30:52.759 --> 00:30:55.119 of me to recall the gentleman's name. But I bought 589 00:30:55.119 --> 00:30:59.599 a car from him a while back, and about a 590 00:30:59.599 --> 00:31:01.720 month after for owning give found out that it had 591 00:31:01.720 --> 00:31:03.359 a bad fits and minute and it needed and then 592 00:31:03.480 --> 00:31:05.799 in replacement the car was sold to me as is 593 00:31:06.440 --> 00:31:10.759 oh yeah, yes, sure a out of a cond gesture. 594 00:31:11.400 --> 00:31:13.640 He bought the car back from me and got me 595 00:31:13.680 --> 00:31:14.279 out of the loan. 596 00:31:16.240 --> 00:31:19.559 You know what that's that's really that is really stand up. 597 00:31:19.559 --> 00:31:21.559 It's called Morgan County Motors. 598 00:31:22.160 --> 00:31:23.000 That is correct. 599 00:31:23.440 --> 00:31:25.400 Thank you for doing that for everybody. 600 00:31:25.440 --> 00:31:28.480 But you know, no, you know what, Jerry, these things 601 00:31:28.559 --> 00:31:30.839 need to be These things need to be told. Man 602 00:31:30.880 --> 00:31:32.920 when this thing, when this kind of thing happens. And 603 00:31:32.960 --> 00:31:36.240 I really really appreciate it. By the way, Denver Regen 604 00:31:36.359 --> 00:31:39.519 dot com they are actually doing hair replenishment with stem 605 00:31:39.519 --> 00:31:43.359 cell therapy and weight loss compounded drugs semaglue tide and 606 00:31:43.440 --> 00:31:47.759 turzepetide at pennies on the dollar and they do of 607 00:31:47.799 --> 00:31:56.440 course stem cell therapy. Denverregen dot com. Go with a 608 00:31:56.480 --> 00:32:00.000 sure thing Denver's Best roofer Excel roofing dot com. 609 00:32:00.039 --> 00:32:02.000 You don't pay a cent until you're content. 610 00:32:05.359 --> 00:32:08.559 Time for an insurance checkup free, no obligation in comparison, 611 00:32:08.680 --> 00:32:12.240 call Compass Insurance paying too much your coverage at dozens 612 00:32:12.240 --> 00:32:15.000 of insurance companies find out now three all three seven 613 00:32:15.079 --> 00:32:17.880 seven to one help. You'll think you're his only customer 614 00:32:17.920 --> 00:32:20.200 when you choose Frank durand the real estate man dot 615 00:32:20.200 --> 00:32:23.519 com to list your home with Remax Alliance three all 616 00:32:23.559 --> 00:32:28.759 three nine two zero sixteen twenty two. Hi Tom Martino, 617 00:32:28.880 --> 00:32:30.680 you're a troubleshooter. I want to go right to Brian 618 00:32:30.720 --> 00:32:34.400 Burns Compass Insurance, by the way, home of the free 619 00:32:34.440 --> 00:32:38.680 insurance checkup three oh three nine nine six nine thousand, which, 620 00:32:38.799 --> 00:32:41.400 by the way, you need now more than ever. Hey, Brian, 621 00:32:43.799 --> 00:32:47.759 so listen. This woman's in a condo and her water 622 00:32:47.920 --> 00:32:52.279 line to her water heater broke or sprung a leak 623 00:32:52.319 --> 00:32:55.599 and did some damage. And it's in an area she 624 00:32:55.720 --> 00:32:58.640 could not see. It's outside of her unit but under 625 00:32:58.680 --> 00:33:03.079 her unit. But it's in an area considered common area, 626 00:33:03.519 --> 00:33:06.880 and there are several pipes to several units going back 627 00:33:06.880 --> 00:33:11.720 and forth. The particular pipe that sprung a leak was hers. 628 00:33:12.880 --> 00:33:17.799 Now Brad O'Brien, the real estate attorney, suspects that according 629 00:33:17.839 --> 00:33:21.160 to bylaws, if it's your pipe, you're. 630 00:33:21.000 --> 00:33:22.480 Probably responsible for it. 631 00:33:22.559 --> 00:33:25.480 Not negligent, but you're responsible for it, you know, I mean, 632 00:33:26.079 --> 00:33:30.079 And her insurance is saying you, what, Suzanne, they. 633 00:33:29.920 --> 00:33:32.319 Turned you down? What did they tell you your insurance? 634 00:33:34.599 --> 00:33:36.799 If I could just finish the summary, like, I don't 635 00:33:36.799 --> 00:33:40.000 think you really know that, the go ahead, go ahead. 636 00:33:41.759 --> 00:33:45.720 They determined that I was not negligent and I took 637 00:33:45.759 --> 00:33:49.559 care of my unit with diligence and this is outside 638 00:33:49.559 --> 00:33:50.599 and then the common area. 639 00:33:51.039 --> 00:33:52.759 But they don't think they need to pay. 640 00:33:52.880 --> 00:33:55.559 They think the HOA needs to pay. So that was 641 00:33:55.720 --> 00:34:00.799 determined for that. But there's also this mitigation of you know, 642 00:34:00.839 --> 00:34:03.359 the restoration company that I called. 643 00:34:04.240 --> 00:34:06.799 That's exactly where I was going, but I appreciate that. 644 00:34:06.880 --> 00:34:09.679 I'm gonna let you finish after That's exactly where I'm going. 645 00:34:09.920 --> 00:34:13.119 I'm trying to find you insurance coverage, and I believe 646 00:34:13.239 --> 00:34:15.920 your insurance should cover it, but I want to I 647 00:34:15.960 --> 00:34:18.280 want to explore that and let you finish, and Brian 648 00:34:18.360 --> 00:34:21.159 will listen, so hang on. We have also plumb line 649 00:34:21.239 --> 00:34:24.559 Services dot com in the house. Go with a sure 650 00:34:24.679 --> 00:34:28.119 thing Denver's Best roofer Excel Roofing dot com. You don't 651 00:34:28.119 --> 00:34:34.159 pay a cent until you're contenth time for an insurance 652 00:34:34.239 --> 00:34:38.320 check up free, no obligation comparison call Compass Insurance paying 653 00:34:38.400 --> 00:34:41.440 too much your coverage at dozens of insurance companies find 654 00:34:41.440 --> 00:34:43.800 out now three oh three seven seven to one help. 655 00:34:43.960 --> 00:34:46.599 You'll think you're his only customer when you choose Frank 656 00:34:46.679 --> 00:34:49.119 durand the real estate man dot com to list your 657 00:34:49.159 --> 00:34:52.320 home with Remax Alliance three oh three nine two zero 658 00:34:52.400 --> 00:34:53.440 sixteen twenty two. 659 00:34:58.079 --> 00:35:03.360 R you need advice who you don't have? 660 00:35:05.599 --> 00:35:10.599 Come? Run just as fast as we can. Shooter's gonna help. 661 00:35:10.880 --> 00:35:13.719 Come man, this is. 662 00:35:13.639 --> 00:35:14.960 The Troubleshooter Show. 663 00:35:15.559 --> 00:35:20.079 No Tom Martino, Hi, Tom Martino here, Welcome to the show. 664 00:35:20.079 --> 00:35:22.559 Three ozho three seven one three talk seven one three 665 00:35:22.639 --> 00:35:26.559 eight two five five Remember water Pros for water softening 666 00:35:26.559 --> 00:35:29.400 two thirty four hundred dollars a full house system. That's 667 00:35:29.480 --> 00:35:32.000 Waterpros dot net three oh three eight six two five 668 00:35:32.119 --> 00:35:34.599 five five four. Hey, And speaking of water or plumbing, 669 00:35:34.679 --> 00:35:37.199 speaking of uh heating and air, we have plumb line 670 00:35:37.239 --> 00:35:40.119 services with us. Bob an age old problem has come up, 671 00:35:40.119 --> 00:35:42.159 and I'm gonna go right to the phones. But I 672 00:35:42.239 --> 00:35:44.400 trust you and I know you get these calls now. 673 00:35:44.559 --> 00:35:47.079 I did a whole complete social post on cooling your 674 00:35:47.119 --> 00:35:49.639 house the proper way. And here's what I said. So 675 00:35:49.679 --> 00:35:52.440 I'm gonna give these people the same advice. Your attic 676 00:35:52.519 --> 00:35:53.840 has to be well ventilated. 677 00:35:53.880 --> 00:35:54.119 First. 678 00:35:54.119 --> 00:35:56.119 This has nothing to do with HVAC. But if you 679 00:35:56.119 --> 00:35:58.800 have an attic that's closed up, you're dead. You need 680 00:35:58.840 --> 00:36:00.760 to have that attic open. And you need to have 681 00:36:01.119 --> 00:36:05.079 a soft events ridge, vents or pipes around the house 682 00:36:05.199 --> 00:36:07.679 vents they call them, or a solar fan that pulls 683 00:36:07.800 --> 00:36:08.840 air out of the attic. 684 00:36:08.920 --> 00:36:11.199 The attic, not the house. The attic has to be 685 00:36:11.280 --> 00:36:13.559 cooled because if it. 686 00:36:13.519 --> 00:36:17.039 Gets overheated, it radiates into the home. Even in the winter. 687 00:36:17.159 --> 00:36:17.639 It helps. 688 00:36:17.880 --> 00:36:19.679 There was another reason it helps in the winter. But 689 00:36:19.719 --> 00:36:22.360 you have to have these convective currents. Have you ever 690 00:36:22.440 --> 00:36:25.480 run across something where and I would think you guys 691 00:36:25.519 --> 00:36:28.400 would have to be experts in this excel roofing happens 692 00:36:28.440 --> 00:36:33.280 to be experts in the roofing, insulations and ventilation business, 693 00:36:34.760 --> 00:36:37.239 and they're looking at this particular house. 694 00:36:37.239 --> 00:36:37.960 But I wanted. 695 00:36:37.760 --> 00:36:41.199 To say to you, you guys should be experts in it, 696 00:36:41.239 --> 00:36:43.199 because you could end up putting a whole new air 697 00:36:43.239 --> 00:36:45.559 conditioning system and people get pissed at you because their 698 00:36:45.639 --> 00:36:49.360 upper floor is like steaming hot and it's not your 699 00:36:49.400 --> 00:36:50.400 system going bad? 700 00:36:51.039 --> 00:36:52.719 Well, what do you do in that case? What do 701 00:36:52.760 --> 00:36:53.039 you do? 702 00:36:53.119 --> 00:36:56.119 You know, you just got to educate our customers on 703 00:36:56.199 --> 00:37:00.920 the limitations of the system based on the home point exactly. 704 00:37:01.000 --> 00:37:05.400 Don't if the attic is not well ventilated. That's the 705 00:37:05.440 --> 00:37:07.320 big problem people are having right now. Their addicts are 706 00:37:07.320 --> 00:37:09.679 super high, especially with these hot this hot. 707 00:37:09.400 --> 00:37:10.480 Special radiating heat. 708 00:37:10.639 --> 00:37:13.199 I can't tell you how many reactions I got to 709 00:37:13.280 --> 00:37:16.199 that post I made and then on LinkedIn and YouTube 710 00:37:16.360 --> 00:37:17.880 about ventilating. 711 00:37:17.320 --> 00:37:18.880 The right way, and they're. 712 00:37:20.800 --> 00:37:21.719 Or old insulation. 713 00:37:22.440 --> 00:37:24.880 Do you guys though, inspect that and say, listen, we're 714 00:37:24.880 --> 00:37:27.239 putting in a new system, but you better take care 715 00:37:27.280 --> 00:37:29.360 of this or better yet, why don't you just get 716 00:37:29.360 --> 00:37:31.800 into that? But I'm serious, I mean, if you're going 717 00:37:31.880 --> 00:37:34.679 to be doing the air conditioning, why not say, while 718 00:37:34.679 --> 00:37:36.280 we're here, let's also do this. 719 00:37:36.760 --> 00:37:39.599 Yeah, And I've considered it too much. No, I've considered 720 00:37:39.639 --> 00:37:43.039 getting in the insulation business. I've considered getting in you know, 721 00:37:43.079 --> 00:37:44.320 attic fans and some other things. 722 00:37:44.400 --> 00:37:47.280 We do attic fans, but you do whole house fans. 723 00:37:47.320 --> 00:37:49.719 Do you do attic fans? The whole health house fans? Yes, 724 00:37:49.800 --> 00:37:52.480 and now that's different, right, but even a whole house 725 00:37:52.480 --> 00:37:55.320 fan won't work well if the attic isn't open. 726 00:37:55.039 --> 00:37:58.119 Correct, And so you know, one thing I want to 727 00:37:58.159 --> 00:38:00.000 be careful of always is we don't want to be 728 00:38:00.239 --> 00:38:01.599 all things to all people. 729 00:38:01.719 --> 00:38:04.639 What may be going to be specialists very good. 730 00:38:04.480 --> 00:38:06.199 At will and you are very good at what you do. 731 00:38:06.519 --> 00:38:08.559 So what you do is this, what about this? 732 00:38:08.840 --> 00:38:12.559 I'm recommending maybe you have a synergistic relationship with an 733 00:38:12.559 --> 00:38:15.639 Excel roofing or the or the people that can ventilate 734 00:38:15.679 --> 00:38:19.280 addics or whatever, or drop in attic fans and then 735 00:38:20.199 --> 00:38:22.559 and you actually do whole house fans though. 736 00:38:22.480 --> 00:38:26.920 We do, and you know in those synergistic relationships we 737 00:38:27.079 --> 00:38:28.679 have a few of them. Again, we've got to be 738 00:38:28.800 --> 00:38:29.800 very very careful. 739 00:38:30.000 --> 00:38:32.880 I know. We refer people because your reputation. 740 00:38:32.440 --> 00:38:34.000 Because their reputation is on the line. 741 00:38:34.079 --> 00:38:36.599 And the fact of the matter is, it doesn't matter 742 00:38:36.639 --> 00:38:39.440 if it's plumbing, heating, cooling, or electrical, or roofing or 743 00:38:39.559 --> 00:38:43.519 concrete or anything else. There's a lot of really good contractors, 744 00:38:43.800 --> 00:38:46.079 but there's a lot of really bad contractors, which is 745 00:38:46.079 --> 00:38:47.239 why you do your skill right. 746 00:38:47.320 --> 00:38:49.559 So somebody wants to ask, what do you do about 747 00:38:49.559 --> 00:38:52.159 overheating on the third floor. They don't know what to do. 748 00:38:52.559 --> 00:38:54.519 They just don't. And they say third floor. They have 749 00:38:54.559 --> 00:38:57.199 a walkout basement. And were you going to recommend the 750 00:38:57.239 --> 00:38:58.880 same thing? First check the attic or what. 751 00:39:00.519 --> 00:39:03.000 It could be atic insulation, It could be that simple. 752 00:39:03.079 --> 00:39:06.239 It could be you know, the it could be the 753 00:39:06.280 --> 00:39:07.159 system itself. 754 00:39:07.559 --> 00:39:09.280 What would go wrong with air conditioning? 755 00:39:09.280 --> 00:39:09.480 Though? 756 00:39:09.559 --> 00:39:11.639 One thing we always recommend because a lot of people 757 00:39:11.920 --> 00:39:14.639 they try to close up rooms, they close off vents. 758 00:39:14.920 --> 00:39:17.000 The best thing you can do is leave your doors open. 759 00:39:17.159 --> 00:39:20.400 That's your house, Leave your vents open, keep your fan 760 00:39:21.519 --> 00:39:22.920 on on. 761 00:39:22.920 --> 00:39:25.400 All the time. You're you're really good. 762 00:39:25.480 --> 00:39:28.440 Your air conditioning system, your furnace system has a fan 763 00:39:28.519 --> 00:39:31.280 operating that most people put in the auto mode of meetings. 764 00:39:31.400 --> 00:39:33.880 It kicks on and off when the when the and 765 00:39:33.920 --> 00:39:36.480 you think it should just always search you always circulate. 766 00:39:36.519 --> 00:39:39.039 It keeps that air moving, it keeps the temperatures more 767 00:39:39.079 --> 00:39:42.519 regulated throughout the house. And it'll cost you pennies a month. 768 00:39:42.559 --> 00:39:44.480 I mean, it doesn't cost you that much to do that. 769 00:39:44.719 --> 00:39:46.480 Now, I want to go back to Compass Insurance and 770 00:39:46.559 --> 00:39:50.639 Suzanne in this issue here. So so, Suzanne was telling 771 00:39:50.719 --> 00:39:53.679 us that she had a broken pipe. It was her pipe, 772 00:39:53.840 --> 00:39:55.920 but it was in an area of a common area 773 00:39:55.920 --> 00:39:56.880 of a condo unit. 774 00:39:57.239 --> 00:39:58.119 And it's not just. 775 00:39:58.400 --> 00:40:01.119 Her pipe that runs through there, although hers, let's just say, 776 00:40:01.119 --> 00:40:03.400 for argument's sake, was the one that broke, and she 777 00:40:03.480 --> 00:40:07.519 went to fix it and all that, and we're trying 778 00:40:07.519 --> 00:40:11.239 to get her paid through insurance. But Susanna, I want 779 00:40:11.280 --> 00:40:14.360 you to completely finish your story, so Brian Burns at 780 00:40:14.400 --> 00:40:18.719 Compass Insurance can get an idea. He's our insurance expert, 781 00:40:18.760 --> 00:40:21.360 by the way, he's not involved in this. But Suzanne, 782 00:40:21.440 --> 00:40:25.119 so you had the water line fixed. How much did 783 00:40:25.119 --> 00:40:25.679 that cost you? 784 00:40:27.960 --> 00:40:29.760 Sixteen eighty four dollars? 785 00:40:29.960 --> 00:40:33.519 Now that you would have to pay because it's your line, 786 00:40:33.960 --> 00:40:36.840 and that's a normal cost of repair. 787 00:40:37.480 --> 00:40:40.920 But what else now is going on? What else? What 788 00:40:41.079 --> 00:40:42.000 else is happening? 789 00:40:43.039 --> 00:40:47.559 According to the bylaws, it's not my expense because it's 790 00:40:47.599 --> 00:40:48.880 outside of my unit. 791 00:40:49.400 --> 00:40:52.159 You mean the pipe itself isn't even yours? 792 00:40:53.039 --> 00:40:55.679 Right, Well, no, it might be, it might be coming 793 00:40:55.719 --> 00:40:58.800 from my unit, but it's the leak sprung down there. 794 00:40:58.920 --> 00:41:04.079 So way, that's already been determined by my company and 795 00:41:04.199 --> 00:41:07.159 they the thing the mitigation. 796 00:41:06.880 --> 00:41:08.199 Part is no. 797 00:41:08.320 --> 00:41:09.880 But I want to ask you this, though you say 798 00:41:09.920 --> 00:41:12.360 it's been determined. Is the HOA going to pay for 799 00:41:12.400 --> 00:41:13.159 your pipe repair? 800 00:41:15.840 --> 00:41:18.760 I don't know. They're dragging their feet about answers to 801 00:41:18.800 --> 00:41:23.119 that end. The restoration company which is trying to bill 802 00:41:23.239 --> 00:41:26.199 me over eight thousand dollars. 803 00:41:26.480 --> 00:41:29.239 For whose restoration yours or for your neighbors? 804 00:41:31.239 --> 00:41:34.840 The restoration happened in my neighbors in the cross space. 805 00:41:35.440 --> 00:41:36.079 No, I get it. 806 00:41:36.079 --> 00:41:38.320 But they had to get rid of the moisture because 807 00:41:38.360 --> 00:41:41.159 of all that susand there's a few issues here. The 808 00:41:41.239 --> 00:41:45.159 number one issue is which Compass Insurance can't help us 809 00:41:45.159 --> 00:41:48.000 with but we can help you is try to get 810 00:41:48.039 --> 00:41:51.920 your HOA. If your bylaws truly do say that those 811 00:41:51.960 --> 00:41:55.519 pipes outside of your house are not yours, then you 812 00:41:55.719 --> 00:41:58.599 need to fight your HOA. The problem is fighting in 813 00:41:58.840 --> 00:42:01.800 HOA is like fighting with your own money, because they 814 00:42:01.880 --> 00:42:03.320 just keep assessing. 815 00:42:02.840 --> 00:42:04.039 People to go through court. 816 00:42:04.400 --> 00:42:09.079 I mean, but your HOA or management company, whichever one 817 00:42:09.079 --> 00:42:12.320 you're dealing with, if they see that in the bylaws, 818 00:42:12.760 --> 00:42:14.320 then they should pay for the pipe. 819 00:42:14.440 --> 00:42:16.480 What do they say about that? When you say, well, 820 00:42:16.519 --> 00:42:17.880 the bylaws say this is. 821 00:42:17.840 --> 00:42:22.519 Yours, they file acclaim with their insurance company. I've been 822 00:42:22.519 --> 00:42:25.320 in touch with everybody, and right, yeah, and what happened. 823 00:42:26.519 --> 00:42:31.679 It's been seventy seven days or more since the billing 824 00:42:32.199 --> 00:42:35.159 is you know, it's now way overdue, and since I 825 00:42:35.360 --> 00:42:38.800 signed the work order, which I would never recommend, by 826 00:42:38.840 --> 00:42:41.719 the way, to do with anybody until. 827 00:42:41.480 --> 00:42:43.800 You know, I know you're responsible for that and you 828 00:42:43.840 --> 00:42:45.679 had to pay or they're looking for you to pay. 829 00:42:45.679 --> 00:42:49.719 But if the HOA truly is responsible for that pipe, 830 00:42:50.119 --> 00:42:53.039 it seems to me that they should pay not only 831 00:42:53.079 --> 00:42:56.119 for the repair, but for the mitigation, but or excuse 832 00:42:56.159 --> 00:42:58.239 me for the property damage. 833 00:42:58.280 --> 00:42:59.519 I want to ask Brian. 834 00:42:59.239 --> 00:43:02.400 Burns, Brian, you guys have had to have come across 835 00:43:02.440 --> 00:43:05.320 something like this before, have you ever? Yep? 836 00:43:05.440 --> 00:43:08.000 Absolutely, And my first advice is going to be what 837 00:43:08.000 --> 00:43:10.039 do the bylaws say? Because not all the bye laws 838 00:43:10.079 --> 00:43:12.960 are same. Some of them will make you, you know, 839 00:43:13.039 --> 00:43:16.559 responsible for things outside of your unit, but the vast 840 00:43:16.599 --> 00:43:20.280 majority is, like she's saying, once these pipes or anything 841 00:43:20.320 --> 00:43:23.639 else leaves the unit, then you're no longer responsible. It 842 00:43:23.760 --> 00:43:27.159 now becomes an HOA issue. So I would surely think 843 00:43:27.199 --> 00:43:29.519 the HOA is responsible for it. But like you said, 844 00:43:29.599 --> 00:43:31.639 trying to get that money is tough as far as 845 00:43:31.679 --> 00:43:35.280 the damage to the neighbor. This is true with almost 846 00:43:35.280 --> 00:43:39.440 any loss. If it was something a bit more negligent, 847 00:43:40.400 --> 00:43:43.920 you know, let's say your pipe leaks in your house 848 00:43:43.960 --> 00:43:46.400 and goes down to the unit below, that does not 849 00:43:46.599 --> 00:43:49.320 necessarily mean that you're going you're going to have to 850 00:43:49.360 --> 00:43:52.960 pay for that. And the way that insurance works is 851 00:43:53.000 --> 00:43:57.320 that it's for liabilities, because in that case, your liability 852 00:43:57.360 --> 00:44:00.400 is what's paying for another unit. The only way that 853 00:44:00.480 --> 00:44:03.039 ever pays is if claim comes against you. In other words, 854 00:44:03.079 --> 00:44:05.880 you get sued for some reason, and that your insurance 855 00:44:05.920 --> 00:44:08.679 has to protect you. Whether or not they end up 856 00:44:08.719 --> 00:44:12.079 having to pay is then is their responsibility at that point, 857 00:44:12.119 --> 00:44:13.639 because they're there to defend you. 858 00:44:13.679 --> 00:44:16.920 But they're so so she wait, you're telling me her 859 00:44:16.960 --> 00:44:20.119 insurance no matter what. If she refuses to pay and 860 00:44:20.159 --> 00:44:22.679 they come after her, her insurance would have to defend her. 861 00:44:23.320 --> 00:44:25.760 Absolutely, it would have to defend her, but it doesn't 862 00:44:25.760 --> 00:44:27.480 have to pay them for the damage. They would have 863 00:44:27.519 --> 00:44:28.840 to prove that this is right. 864 00:44:28.920 --> 00:44:30.480 I understand that. I understand that. 865 00:44:30.760 --> 00:44:33.760 So what if they defend her, but in the end 866 00:44:34.280 --> 00:44:37.639 the court finds that she is responsible, would her insurance 867 00:44:37.679 --> 00:44:38.639 then have to pay? 868 00:44:39.000 --> 00:44:41.239 Yep, that would be liability that would have to be paid. 869 00:44:41.360 --> 00:44:43.840 There's not the same exclusions there is in her own 870 00:44:43.920 --> 00:44:47.920 units like seepage or slow water leaking. If they determine 871 00:44:47.920 --> 00:44:52.360 she is liable, none of those are factors anymore. It's 872 00:44:52.360 --> 00:44:54.760 now liability is what we're looking at. 873 00:44:55.079 --> 00:45:00.800 So so, Suzanne, your your home coverage was your carrier, 874 00:45:03.719 --> 00:45:04.280 state farm? 875 00:45:05.199 --> 00:45:08.159 Yeah? Okay, they have to defend the story. 876 00:45:08.199 --> 00:45:09.960 Does I should? 877 00:45:10.079 --> 00:45:13.920 Just Suzanne? I have not once stopped you from telling 878 00:45:13.920 --> 00:45:16.920 the story. So go ahead. What are we missing? Don't 879 00:45:16.960 --> 00:45:18.559 recap tell us what we're missing? 880 00:45:19.239 --> 00:45:23.920 Yeah, it's that The problem is that HOA definitely is 881 00:45:24.320 --> 00:45:28.320 I believe, and it's been determined they should be responsible 882 00:45:28.440 --> 00:45:31.920 with their insurance company. They did file a claim. Nobody 883 00:45:32.000 --> 00:45:35.519 is corresponding back to me to say when it's going 884 00:45:35.559 --> 00:45:38.440 to be resolved. And I'm going to be, you know, 885 00:45:39.039 --> 00:45:43.960 attacked by a collection agency and if my credit could 886 00:45:43.960 --> 00:45:47.519 get ruined very easily. If that, they're looking out for 887 00:45:47.559 --> 00:45:48.719 me right now. 888 00:45:49.400 --> 00:45:52.000 But the who's looking out for you right now? 889 00:45:52.239 --> 00:45:58.880 Not answering the mitigation company is not. They're just trying 890 00:45:58.880 --> 00:46:00.119 to get the HOA. 891 00:46:00.119 --> 00:46:02.840 Give them an answer about got it now? 892 00:46:03.039 --> 00:46:05.719 But you said one other all of that all of 893 00:46:05.760 --> 00:46:10.440 that you've said, as far as you said it's been determined, 894 00:46:10.480 --> 00:46:12.719 they put a claim in with their insurance. If that 895 00:46:12.840 --> 00:46:14.639 was the rest of the story, we knew that. Then 896 00:46:14.679 --> 00:46:16.760 you said you're afraid of being collected on. You had 897 00:46:16.800 --> 00:46:20.000 told us that before. That's what we're addressing that. We 898 00:46:20.239 --> 00:46:23.039 are telling you that if they come after you for collection, 899 00:46:23.159 --> 00:46:25.239 that's exactly what we have just told you. 900 00:46:25.320 --> 00:46:26.920 If they come after you for collection. 901 00:46:28.119 --> 00:46:30.039 I can't help the credit part of it as far 902 00:46:30.039 --> 00:46:33.719 as ruining your credit, but you can defend yourself through 903 00:46:33.760 --> 00:46:36.960 your insurance. If they come after you and then that 904 00:46:37.039 --> 00:46:39.599 other company or excuse me, then the HOA would have 905 00:46:39.639 --> 00:46:42.320 to determine your at fault. But you said it was determined. 906 00:46:42.360 --> 00:46:44.559 You said that three times. So here's what I need 907 00:46:44.599 --> 00:46:48.559 to know. When you say it was determined that it's 908 00:46:48.639 --> 00:46:52.079 the hoa's responsibility, who determined it? 909 00:46:53.920 --> 00:46:56.840 My insurance company, Well, they don't get to determine. 910 00:46:57.119 --> 00:47:00.800 They don't get to determine who's response onsibility. 911 00:47:00.880 --> 00:47:03.519 That is okay. When you said it was determined, that 912 00:47:03.639 --> 00:47:08.400 was confusing. You're you're right, so is the HOA. 913 00:47:09.079 --> 00:47:11.920 Susie. I promise you I'm not just doing this just 914 00:47:12.159 --> 00:47:15.239 to interrupt you. I swear to God, I know what 915 00:47:15.280 --> 00:47:18.960 I'm doing. I need to know this. Did the HOA 916 00:47:19.480 --> 00:47:22.360 agree it was their responsibility? 917 00:47:24.360 --> 00:47:27.960 They're not saying they're they're just not answering the question. 918 00:47:28.199 --> 00:47:32.039 I keep asking it, okay, and they say that they're 919 00:47:32.079 --> 00:47:37.519 waiting for the insurance company is waiting for a report 920 00:47:37.679 --> 00:47:41.000 from their adjuster. But I spoke at the adjuster and 921 00:47:41.079 --> 00:47:44.440 he submitted that to them. He says, like a month ago, 922 00:47:44.599 --> 00:47:46.199 and they're just not answering. 923 00:47:46.800 --> 00:47:50.280 And what did he say? His determination was dud. Did 924 00:47:50.320 --> 00:47:52.199 the adjuster say he agreed with you? 925 00:47:53.239 --> 00:47:55.760 I don't know. He wouldn't tell me what was said, 926 00:47:55.840 --> 00:47:56.920 what you said in the report. 927 00:47:57.000 --> 00:47:59.159 I want to tell you what's going to happen, okay, 928 00:47:59.559 --> 00:48:02.920 And here is what you need to know. The hoa's 929 00:48:03.000 --> 00:48:09.320 responsibility is not decided by your insurance or their insurance. 930 00:48:10.199 --> 00:48:12.760 It's determined by. 931 00:48:12.639 --> 00:48:17.159 The bylaws and the interpretation of the bylaws, which may 932 00:48:17.239 --> 00:48:22.360 need a court ruling their insurance adjuster. If the insurance 933 00:48:22.360 --> 00:48:26.360 comes back and says the HOA is not responsible or 934 00:48:26.400 --> 00:48:30.400 we're not paying, it doesn't mean that they're not responsible. 935 00:48:30.679 --> 00:48:34.599 It means that is their opinion, just like your insurance 936 00:48:34.679 --> 00:48:38.360 is telling you in their opinion, it's the HOA. The 937 00:48:38.480 --> 00:48:42.119 reason they do that is to avoid paying. So you're 938 00:48:42.239 --> 00:48:44.960 in the middle of this battle. And the point I'm 939 00:48:45.000 --> 00:48:50.960 making to you is you must be defended by your insurance, 940 00:48:51.239 --> 00:48:55.679 whether you are liable or not. That's good news. Your 941 00:48:55.719 --> 00:49:01.400 insurance must defend you. And unfortunate, Lee, you may have 942 00:49:01.440 --> 00:49:04.119 to go through a lawsuit. You may have to have 943 00:49:04.239 --> 00:49:08.199 the mitigation company file suit against you for your insurance 944 00:49:08.239 --> 00:49:09.760 to kick in their liability. 945 00:49:11.000 --> 00:49:13.360 Oh wow, I mean that might. 946 00:49:13.599 --> 00:49:18.320 But in the meantime, unfortunately, you may be reported as 947 00:49:18.480 --> 00:49:22.559 late payment. However, normally that should not happen if it 948 00:49:22.719 --> 00:49:26.400 wasn't determined. If that does happen where they try to 949 00:49:26.440 --> 00:49:31.079 report it to your credit report, you can dispute it 950 00:49:31.239 --> 00:49:36.119 based on the fact that it's in litigation. But this 951 00:49:36.280 --> 00:49:39.760 is the unfortunate part of it. Brian, did I miss 952 00:49:39.800 --> 00:49:42.840 anything or is that really it? The determination must be 953 00:49:42.880 --> 00:49:43.400 made by. 954 00:49:43.320 --> 00:49:46.840 The court agreed there, I say. The only thing, and 955 00:49:47.079 --> 00:49:50.599 I know you made a comment to this, Suzanne. The 956 00:49:51.239 --> 00:49:54.000 worst part of this to me is it sounds like 957 00:49:54.039 --> 00:49:56.119 you're the one that's signed the work order to have 958 00:49:56.199 --> 00:49:59.159 the mitigation done to your neighbor's unit. 959 00:49:59.239 --> 00:49:59.760 Is that right? 960 00:50:00.119 --> 00:50:01.119 Actually ordered that? 961 00:50:01.239 --> 00:50:01.360 Ye? 962 00:50:02.599 --> 00:50:05.119 So that yeah, that puts a little key thing because 963 00:50:05.599 --> 00:50:08.840 they haven't established anything yet yet. She put the request 964 00:50:08.880 --> 00:50:11.079 in like her hu Wa could say, well, we wouldn't 965 00:50:11.079 --> 00:50:12.679 have done this, we would have done it this way, 966 00:50:12.760 --> 00:50:13.199 you know what I mean. 967 00:50:13.199 --> 00:50:14.000 They're always right. 968 00:50:13.960 --> 00:50:15.559 I get it, I get it, or how do we 969 00:50:15.599 --> 00:50:16.960 know it's the best price right? 970 00:50:17.239 --> 00:50:17.440 Right? 971 00:50:18.000 --> 00:50:18.199 Right? 972 00:50:18.280 --> 00:50:20.159 And I don't And your insurance isn't going to pay 973 00:50:20.159 --> 00:50:23.480 if you've made a bad decision. You know, that's that's 974 00:50:23.519 --> 00:50:27.880 not liability. I'm saying she's responsible. She's responsible. But and 975 00:50:27.920 --> 00:50:29.960 I know you know this, Susan, I really wish you 976 00:50:30.000 --> 00:50:32.320 wouldn't have signed a work order for something that you 977 00:50:32.360 --> 00:50:33.920 didn't know who was going to pay. 978 00:50:33.760 --> 00:50:37.159 For Me too, I was just trying to do the 979 00:50:37.239 --> 00:50:40.199 right thing, you know. It's thinking that he was certain 980 00:50:40.239 --> 00:50:43.239 that it was my all my faults. And actually she 981 00:50:43.400 --> 00:50:45.840 signed it as well. I made her sign it. 982 00:50:45.880 --> 00:50:48.079 But then wait a minute, wait a minute, you both 983 00:50:48.199 --> 00:50:49.159 you both signed it. 984 00:50:50.119 --> 00:50:52.800 Yeah, but then she wrote on it not for payment 985 00:50:53.000 --> 00:50:55.599 on her part, so she was smart enough to say 986 00:50:56.079 --> 00:50:58.400 at least that, but yes, she signed it as well. 987 00:50:58.440 --> 00:51:01.840 I made her agree, you know, to sign and then 988 00:51:01.880 --> 00:51:02.719 I would sign too. 989 00:51:03.280 --> 00:51:06.000 You know, you may have to ask the mitigation company 990 00:51:07.400 --> 00:51:12.599 to do a a lawsuit to declare who's responsible. 991 00:51:13.760 --> 00:51:15.119 Okay, I don't know. 992 00:51:15.199 --> 00:51:17.559 This sounds crazy, but you may just to get it 993 00:51:17.599 --> 00:51:21.000 over with. You may say to them, look and you 994 00:51:21.119 --> 00:51:23.960 tell your insurance that if you get sued, you expect 995 00:51:23.960 --> 00:51:27.840 them to Now, now, Brian, can her insurance company actually 996 00:51:27.880 --> 00:51:29.400 refuse to defend her. 997 00:51:29.920 --> 00:51:32.320 Well, here's the thing, Tom, is we're talking about two 998 00:51:32.320 --> 00:51:36.519 different things here. She's she's not being sued by her neighbor. 999 00:51:36.840 --> 00:51:40.559 She's being sued by because she signed a contract at that. Okay, 1000 00:51:40.719 --> 00:51:43.159 you're right, So that's not going to be insurance. 1001 00:51:43.400 --> 00:51:47.000 You're right, You're absolutely right. She's going to be sued 1002 00:51:47.039 --> 00:51:49.079 for contract breach. 1003 00:51:50.800 --> 00:51:54.239 Oh god, she almost has to take the offensive to 1004 00:51:54.280 --> 00:51:55.320 go after the HLA. 1005 00:51:55.519 --> 00:51:57.119 Is what I would think she should. 1006 00:51:57.440 --> 00:52:01.480 Well, technically she could pay that and then sue the HOA. 1007 00:52:02.039 --> 00:52:05.079 Maybe if it's eight grand, you sue for seventy five 1008 00:52:05.159 --> 00:52:07.679 hundred in small claims court just to keep you know, 1009 00:52:07.719 --> 00:52:09.920 they may try to go to a higher court. But 1010 00:52:10.000 --> 00:52:13.280 even if they do, they technically once you file in 1011 00:52:13.360 --> 00:52:16.599 small claims court have to keep relaxed rules of evidence 1012 00:52:17.000 --> 00:52:20.480 that might help you, or you hire an attorney, Suzanne, 1013 00:52:20.679 --> 00:52:23.679 But I think Brian's right. It's not your neighbor suing you. 1014 00:52:23.760 --> 00:52:26.599 It's going to be the company suing you for payment. 1015 00:52:27.239 --> 00:52:29.360 And when they sue you for payment, it's not going 1016 00:52:29.440 --> 00:52:33.239 to be for liability. It's going to be for contract breach. 1017 00:52:33.719 --> 00:52:38.480 So you have to somehow defend yourself. So the best 1018 00:52:38.519 --> 00:52:41.960 way might be to pay that and then take the 1019 00:52:42.119 --> 00:52:45.280 HOA to small claims court for seventy five hundred based 1020 00:52:45.320 --> 00:52:48.599 on your bylaws and hope that adjudge she's. 1021 00:52:48.400 --> 00:52:49.000 It your way. 1022 00:52:49.480 --> 00:52:52.679 I mean, now immediately the HOA is going to hire 1023 00:52:52.679 --> 00:52:55.159 an attorney and they're going to try to kick it 1024 00:52:55.159 --> 00:52:58.199 to a higher court, which is fine, but you still 1025 00:52:58.239 --> 00:52:59.559 have to. 1026 00:52:59.079 --> 00:53:02.159 Show with relaxed rules of evidence. 1027 00:53:02.400 --> 00:53:05.400 They're called because you filed first in small claims court. 1028 00:53:05.719 --> 00:53:09.119 They can't just do a slapsuit against you. They can't 1029 00:53:09.440 --> 00:53:10.559 penalize you for that. 1030 00:53:11.039 --> 00:53:11.760 You can show. 1031 00:53:11.960 --> 00:53:16.519 If you can clearly show in your HOA bylaws they're responsible, 1032 00:53:16.800 --> 00:53:19.000 maybe a judge will order them to pay you the 1033 00:53:19.079 --> 00:53:22.480 seventy five hundred dollars. 1034 00:53:23.840 --> 00:53:25.079 That might be the way to go. 1035 00:53:26.239 --> 00:53:28.360 That might be the way to go to do that, 1036 00:53:28.559 --> 00:53:31.960 to really bring it to a head, because otherwise you're 1037 00:53:31.960 --> 00:53:33.000 going to end up in trouble. 1038 00:53:33.039 --> 00:53:34.920 Brian, I appreciate it again. 1039 00:53:35.000 --> 00:53:37.880 Home of the Insurance Checkup three h three nine nine 1040 00:53:38.079 --> 00:53:39.559 six nine thousand. 1041 00:53:39.719 --> 00:53:42.400 By the way, did I do the fifteen or not? 1042 00:53:42.599 --> 00:53:45.599 For help me out? I'm so sorry, Shannon. We have 1043 00:53:45.639 --> 00:53:52.800 more coming right up. Go with a sure thing Denver's 1044 00:53:52.840 --> 00:53:55.719 best roofer Excel Roofing dot com. You don't pay a 1045 00:53:55.800 --> 00:54:02.320 cent until you're content. Time for an insurance checkup free, 1046 00:54:02.360 --> 00:54:06.119 no obligation. In comparison, call Compass Insurance paying too much 1047 00:54:06.239 --> 00:54:09.159 your coverage at dozens of insurance companies find out now 1048 00:54:09.239 --> 00:54:11.519 three oh three seven to seven to one help. You'll 1049 00:54:11.559 --> 00:54:14.320 think you're his only customer when you choose Frank durand 1050 00:54:14.280 --> 00:54:16.760 the real estate Man dot com to list your home 1051 00:54:16.960 --> 00:54:20.119 with Remax Alliance three oh three nine two zero sixteen 1052 00:54:20.199 --> 00:54:26.079 twenty two. Hi Tom Martino, you're a troubleshooter. 1053 00:54:26.199 --> 00:54:27.480 Three oh three seven to to three. 1054 00:54:27.519 --> 00:54:30.440 Talk Jim has an issue with air conditioning. 1055 00:54:30.519 --> 00:54:31.599 Jim, what's going on with you? 1056 00:54:32.760 --> 00:54:32.920 Hi? 1057 00:54:33.000 --> 00:54:35.960 Jim, thanks for take Hey, thanks for taking my call. 1058 00:54:36.199 --> 00:54:37.280 Yes, sir, what's going on? 1059 00:54:37.360 --> 00:54:37.760 I've got it. 1060 00:54:38.519 --> 00:54:41.079 I've got a six thousand square foot house. It's a 1061 00:54:41.119 --> 00:54:43.679 walkout rant, so it's a you know, one story with 1062 00:54:43.719 --> 00:54:46.719 a walkout base. But and I can my air conditioner 1063 00:54:46.760 --> 00:54:51.639 blows cold, but it can run twelve hours non stop 1064 00:54:51.760 --> 00:54:54.800 and not get me down below seventy six degrees. 1065 00:54:55.320 --> 00:54:56.880 Jim, we're getting this complaint. 1066 00:54:56.960 --> 00:55:01.039 We're getting this complaint this summer because the extreme heat. Now, 1067 00:55:01.119 --> 00:55:04.599 let me ask you, somebody, does it happen? Are you 1068 00:55:04.840 --> 00:55:08.760 noticing it just with this extreme heat? Or has it 1069 00:55:08.960 --> 00:55:10.079 always been this way? 1070 00:55:11.320 --> 00:55:13.920 It's kind of always been this way. If I've got 1071 00:55:13.920 --> 00:55:17.280 a lot of windows, and I'm just wondering whether I've 1072 00:55:17.280 --> 00:55:20.159 actually got a big enough air conditioner for the house. 1073 00:55:22.440 --> 00:55:24.480 What do you think You said you have about six 1074 00:55:24.519 --> 00:55:27.320 thousand square feet and do you just have one air conditioner? 1075 00:55:27.960 --> 00:55:28.960 Yeah, I just have one. 1076 00:55:29.079 --> 00:55:32.400 But but the basement is not you know, the basement 1077 00:55:32.440 --> 00:55:35.800 always stays cool because it's you know, a walkout ranch. 1078 00:55:36.119 --> 00:55:40.639 So I'm only trying to heat the upstairs. 1079 00:55:40.039 --> 00:55:42.960 Flor well hold on, wait, wait, you said heat. You're 1080 00:55:43.039 --> 00:55:45.880 meaning air now right, I'm sorry air? 1081 00:55:46.000 --> 00:55:46.199 Yeah. 1082 00:55:46.480 --> 00:55:49.639 May I asked you a question about Bob. Do you 1083 00:55:49.880 --> 00:55:54.800 have vents in the in the in the basement. Yes, 1084 00:55:55.960 --> 00:55:59.199 When you say you're only trying to cool Go ahead, No, 1085 00:55:59.280 --> 00:55:59.719 I didn't. 1086 00:56:00.159 --> 00:56:00.800 I take that back. 1087 00:56:00.920 --> 00:56:05.840 I do not have the bedrooms pool area are not 1088 00:56:06.199 --> 00:56:09.760 vented in the basement area. 1089 00:56:10.159 --> 00:56:15.559 So your AC is only ducted to two floors, to one. 1090 00:56:15.400 --> 00:56:16.679 Floor the upper floor. 1091 00:56:16.840 --> 00:56:20.400 It's a you know, it's a ranch, so I don't. 1092 00:56:20.239 --> 00:56:23.280 Have you have a six thousand square foot ranch on 1093 00:56:23.280 --> 00:56:25.960 one floor six thousand feet or is it three. 1094 00:56:25.800 --> 00:56:28.960 Thousand three and three three out? 1095 00:56:29.000 --> 00:56:33.519 So really, then you're only trying to cool three thousand 1096 00:56:33.559 --> 00:56:34.280 square feet? 1097 00:56:35.519 --> 00:56:35.880 Yes? 1098 00:56:36.760 --> 00:56:42.519 And is the downstairs the downstairs cut off to the upstairs. 1099 00:56:46.360 --> 00:56:49.960 Heating wise or accessibility accessibility? 1100 00:56:50.000 --> 00:56:51.719 Do you have doors that block it off? 1101 00:56:52.840 --> 00:56:52.960 No? 1102 00:56:53.039 --> 00:56:56.119 I do not, okay, And do you have windows? Is 1103 00:56:56.159 --> 00:56:57.320 it a walkout basement? 1104 00:56:58.559 --> 00:56:58.800 Yes? 1105 00:56:58.800 --> 00:56:59.199 It is? 1106 00:56:59.639 --> 00:57:01.679 Okay, go ahead, Yeah, I was. 1107 00:57:01.679 --> 00:57:03.800 Just gonna you know, like we were talking about earlier, 1108 00:57:03.840 --> 00:57:06.199 there's so many factors involved here. The best thing to 1109 00:57:06.239 --> 00:57:09.039 do is get an expert out out there. But right now, 1110 00:57:09.079 --> 00:57:12.639 what we're experiencing most manufacturers, and it doesn't you know, 1111 00:57:12.719 --> 00:57:15.679 we're a carrier dealer. We we can do dyke in train, 1112 00:57:15.760 --> 00:57:19.679 we can do anything. But carriers are number one manufacturer. 1113 00:57:19.679 --> 00:57:22.480 But it doesn't matter who the manufacturer is they're gonna 1114 00:57:22.800 --> 00:57:26.199 they're gonna tell you that their systems are really only 1115 00:57:26.239 --> 00:57:30.280 designed to get to about twenty degrees below ambient temperature. 1116 00:57:30.400 --> 00:57:31.679 So when no matter what. 1117 00:57:31.679 --> 00:57:34.480 They are right, So when you have these extreme temperatures, 1118 00:57:34.960 --> 00:57:38.119 the systems are gonna work overtime and do everything they can, 1119 00:57:38.199 --> 00:57:41.880 but they may and especials. 1120 00:57:40.679 --> 00:57:42.840 And especially if your home is not built right. 1121 00:57:42.840 --> 00:57:46.079 Right, if it's if the system's not sized right, designed right, 1122 00:57:46.199 --> 00:57:48.639 if your if your home isn't insulated properly, if you've 1123 00:57:48.639 --> 00:57:51.079 got a lot of windows, all those factors that we 1124 00:57:51.079 --> 00:57:54.639 were talking about the attic, then your problem is only 1125 00:57:54.639 --> 00:57:55.320 gonna get worse. 1126 00:57:55.440 --> 00:57:59.039 And you said something else. You said that the basement 1127 00:57:59.079 --> 00:58:00.000 always stays cool. 1128 00:58:02.960 --> 00:58:05.800 Yeah, yeah, a whole lot cooler than the upstairs. 1129 00:58:05.840 --> 00:58:09.039 Well, a lot of the air is spilling downstairs. 1130 00:58:09.199 --> 00:58:11.920 The cool air will drop and warm air will rise. 1131 00:58:12.159 --> 00:58:15.599 Okay, And if your thermostat is in a place where 1132 00:58:15.599 --> 00:58:19.199 it rises, you're you're always going to read a higher temperature. 1133 00:58:19.559 --> 00:58:22.760 So so have you ever considered a whole house fan? 1134 00:58:23.639 --> 00:58:26.960 And I'm not saying that's the panacea, but it certainly 1135 00:58:27.000 --> 00:58:27.519 does help. 1136 00:58:27.599 --> 00:58:31.400 Have you ever considered one the wife's considered them, but 1137 00:58:31.480 --> 00:58:34.280 we had a We had one in our old house 1138 00:58:34.320 --> 00:58:35.639 and I just hated the noise. 1139 00:58:36.039 --> 00:58:38.119 Well, you're not going to get any noise with this one. 1140 00:58:38.159 --> 00:58:39.559 I'll tell you. I have it on right now and 1141 00:58:39.599 --> 00:58:40.239 I'm on the air. 1142 00:58:41.280 --> 00:58:44.280 I want to ask something though, and that's why they 1143 00:58:44.280 --> 00:58:46.559 call it quiet cool Again, I'm not I'm not trying 1144 00:58:46.559 --> 00:58:49.320 to push a product. It really does work, now I did. 1145 00:58:49.519 --> 00:58:53.840 I did notice something. I use it a lot, but 1146 00:58:54.000 --> 00:58:58.519 when it's extremely hot out, even down here in the basement, 1147 00:58:59.119 --> 00:59:01.559 it pulls in hot and it defeats itself. 1148 00:59:01.599 --> 00:59:03.920 So you have to watch when you use it. 1149 00:59:04.320 --> 00:59:07.000 You can use it a lot of the time even 1150 00:59:07.039 --> 00:59:11.320 when it's apparently hot out, but when it's extremely hot out, 1151 00:59:11.880 --> 00:59:14.239 it doesn't cool your house down. 1152 00:59:14.599 --> 00:59:15.719 It brings the heat in. 1153 00:59:16.119 --> 00:59:19.840 But it's still most of the time, eighty percent of 1154 00:59:19.880 --> 00:59:24.000 the time fully usable either on low speed during the day, 1155 00:59:24.079 --> 00:59:28.159 high speed mornings and nights, and it will definitely destratify 1156 00:59:28.239 --> 00:59:31.119 your air. But there's something even more primary, And I 1157 00:59:31.199 --> 00:59:32.320 put this post. 1158 00:59:32.039 --> 00:59:32.960 On LinkedIn and on. 1159 00:59:34.519 --> 00:59:37.840 Instagram and on YouTube, and it's all about the attic. 1160 00:59:38.119 --> 00:59:42.599 Did you hear us talking about attic ventilation? I did, Yes, 1161 00:59:43.079 --> 00:59:47.800 that is totally different. Than whole house ventilation if your 1162 00:59:47.960 --> 00:59:53.320 attic does not have an independent ventilation system with properly 1163 00:59:53.440 --> 00:59:56.719 spaced and sized vents. And by the way, eighty five 1164 00:59:56.800 --> 01:00:01.360 percent of all roofs are underventilated under and it will 1165 01:00:02.320 --> 01:00:06.440 put extreme pressure on your system. 1166 01:00:06.880 --> 01:00:07.920 Extreme pressure. 1167 01:00:10.719 --> 01:00:13.679 All right, Well, so Excel Roofing can check out your 1168 01:00:13.719 --> 01:00:17.000 roof ventilation or or any well, you know, I don't 1169 01:00:17.000 --> 01:00:19.360 know who else to call. I wish again, I wish 1170 01:00:19.480 --> 01:00:22.079 our AC people did it. And I'm not pointing fingers 1171 01:00:22.079 --> 01:00:24.320 saying they're bad people. I just wish they did because 1172 01:00:24.880 --> 01:00:27.960 it defeats the very systems they're putting in. If they 1173 01:00:28.079 --> 01:00:31.320 don't do that, in my opinion, if somebody came and 1174 01:00:31.360 --> 01:00:34.360 did a brand new AC system for you and did 1175 01:00:34.400 --> 01:00:38.000 not at least check your attic ventilation, they're asking for trouble. 1176 01:00:38.480 --> 01:00:41.880 There's something else, Bob Bob Logan that I think you 1177 01:00:42.000 --> 01:00:43.920 mentioned one time, called power venting. 1178 01:00:45.079 --> 01:00:45.960 Does that ring a bell? 1179 01:00:46.079 --> 01:00:48.599 Do you are there power vents that can move air 1180 01:00:48.719 --> 01:00:53.920 better for some houses or are you no event fans 1181 01:00:54.039 --> 01:00:57.159 in the vent or something that would boost airflow? 1182 01:00:57.239 --> 01:00:59.719 Oh, you're you're talking about zoning systems with none. 1183 01:00:59.599 --> 01:01:03.679 Necessary at least a boosting fans and the duct work, 1184 01:01:03.880 --> 01:01:06.480 so you can you can do that. But really, again, 1185 01:01:06.519 --> 01:01:08.159 if you have a if you have a well designed 1186 01:01:08.159 --> 01:01:11.159 system and a and a good air handler, which your 1187 01:01:11.199 --> 01:01:13.920 furnace can act as an air handler during the winter, during 1188 01:01:13.920 --> 01:01:17.440 the summer as well, and it moves there properly. 1189 01:01:17.519 --> 01:01:19.679 So again, even even when it's right, you're saying, on 1190 01:01:19.800 --> 01:01:22.840 extreme heat like this, Bob, we're just gonna have some limitations. 1191 01:01:22.880 --> 01:01:25.159 There are gonna be some limitations. And again that's where 1192 01:01:25.280 --> 01:01:27.519 you know, I could do installation, and I'm looking at 1193 01:01:27.519 --> 01:01:30.360 do an inlilation. But then you know, windows are a factor, 1194 01:01:30.639 --> 01:01:32.360 you know, am I gonna. 1195 01:01:32.480 --> 01:01:34.079 Yeah, there's only so much. 1196 01:01:34.320 --> 01:01:36.480 There's only so much you can do right, so and 1197 01:01:36.599 --> 01:01:39.239 roofing and you know, all addicts everything. 1198 01:01:39.320 --> 01:01:41.960 There's so much to take into consideration. But you know, 1199 01:01:42.000 --> 01:01:43.280 we're happy to go out and take a look at 1200 01:01:43.280 --> 01:01:45.400 your system if that's something you want us to do. 1201 01:01:45.599 --> 01:01:48.519 You know, for sure, I would check first the attic, 1202 01:01:49.480 --> 01:01:52.079 then I would check the system, and I would consider 1203 01:01:52.119 --> 01:01:52.880 a whole house fan. 1204 01:01:52.960 --> 01:01:54.360 Those are the three things I would do. 1205 01:01:55.599 --> 01:01:58.199 You're not the only one with this issue, Jim Listen, 1206 01:01:58.800 --> 01:02:01.679 I have a whole house fan, okay, And with this 1207 01:02:01.760 --> 01:02:05.519 extreme heat. Now, I've never noticed it because I didn't 1208 01:02:05.559 --> 01:02:09.400 have anyone here. My daughter's here now and she said, Dad, 1209 01:02:09.840 --> 01:02:12.039 it is unbearable. So I have a remote control where 1210 01:02:12.039 --> 01:02:17.360 I can see the thermost and bob my AC. This 1211 01:02:17.440 --> 01:02:20.199 is again on the extreme hot days where I couldn't 1212 01:02:20.239 --> 01:02:23.599 run this. Even at night, it didn't cool down. 1213 01:02:23.679 --> 01:02:24.760 So the whole. 1214 01:02:24.519 --> 01:02:30.039 House fan can't. They can't manufacture cool right. So it 1215 01:02:30.199 --> 01:02:34.320 was seventy eight and that damn air conditioner ran all 1216 01:02:34.639 --> 01:02:37.559 day and I was going to call you and seriously, 1217 01:02:37.599 --> 01:02:39.599 and you were coming here today and say what should 1218 01:02:39.639 --> 01:02:41.880 I do? And I know what you're going to say, Tom, 1219 01:02:42.000 --> 01:02:44.440 There's not much you can do. So I have excelled 1220 01:02:44.519 --> 01:02:47.480 checking my ventilation in the attic because I never really 1221 01:02:47.519 --> 01:02:50.559 did check this house. And I was always bragging about 1222 01:02:50.559 --> 01:02:53.199 how my whole house fan blah blah blah blah blah. 1223 01:02:53.239 --> 01:02:55.639 And it really does work. I'm not dissing it. 1224 01:02:55.960 --> 01:02:59.320 But even on the hottest days that can only bring 1225 01:02:59.360 --> 01:03:00.079 in hot air. 1226 01:03:00.480 --> 01:03:01.400 It does. 1227 01:03:01.440 --> 01:03:04.119 And the other thing it does, Tom, which works against 1228 01:03:04.119 --> 01:03:06.400 your system, is it brings humidity in your air. So 1229 01:03:06.920 --> 01:03:09.320 keep in mind and air conditioning the system, the way 1230 01:03:09.360 --> 01:03:13.000 it's designed is removing here here my house. Every time 1231 01:03:13.000 --> 01:03:15.960 you open your windows and use that system, it brings 1232 01:03:16.039 --> 01:03:20.199 humidity in and it's starting over. So for me, I 1233 01:03:20.199 --> 01:03:22.239 I keep all my doors and windows closed. 1234 01:03:22.400 --> 01:03:25.800 Yeah, and you most of the day, you would, especially 1235 01:03:25.840 --> 01:03:26.280 on these. 1236 01:03:26.199 --> 01:03:30.679 Days and on days like today, I can maintain comfortable temperatures. 1237 01:03:30.800 --> 01:03:33.440 Yeah, so listen, go ahead. 1238 01:03:33.480 --> 01:03:38.159 Sorry, hey, Bob, do you do you're with plumb line? 1239 01:03:38.239 --> 01:03:39.000 Is that correct, Bob? 1240 01:03:39.239 --> 01:03:39.639 Yes, sir? 1241 01:03:41.039 --> 01:03:42.800 And then do you have people that would come out 1242 01:03:42.840 --> 01:03:45.000 and look at my house and see if the air 1243 01:03:45.039 --> 01:03:46.360 conditioner is enough? 1244 01:03:46.880 --> 01:03:47.039 Oh? 1245 01:03:47.079 --> 01:03:50.039 Absolutely, yeah. We do what it's called a load heat 1246 01:03:50.039 --> 01:03:54.079 load calculation, so we do a complete design to make 1247 01:03:54.079 --> 01:03:57.840 sure that you're sitting in size properly. And if you 1248 01:03:57.880 --> 01:04:01.639 want to give Kelly your number off there or she 1249 01:04:01.679 --> 01:04:03.800 can give you our information, call and say you were 1250 01:04:03.800 --> 01:04:05.960 on the show, and I'll send somebody out there. 1251 01:04:05.960 --> 01:04:06.400 No charge. 1252 01:04:06.400 --> 01:04:08.599 We're pretty slammed right now because of the heat. We'll 1253 01:04:08.599 --> 01:04:09.119 get out there. 1254 01:04:09.159 --> 01:04:10.960 By the way, I'm running away behind. I got to 1255 01:04:10.960 --> 01:04:17.679 take this break on Tom Martino more coming up. Go 1256 01:04:17.800 --> 01:04:21.559 with a sure thing Denver's best roofer Excel roofing dot com. 1257 01:04:21.599 --> 01:04:24.000 You don't pay a cent until you're content. 1258 01:04:26.960 --> 01:04:30.159 Time for an insurance check up free no obligation comparison 1259 01:04:30.280 --> 01:04:33.840 call Compass Insurance paying too much your coverage at dozens 1260 01:04:33.880 --> 01:04:36.599 of insurance companies find out now three all three seven 1261 01:04:36.719 --> 01:04:39.519 seven to one. Help You'll think you're his only customer 1262 01:04:39.559 --> 01:04:41.800 when you choose Frank durand the real estate Man dot 1263 01:04:41.840 --> 01:04:45.119 com to list your home with Remax Alliance three all 1264 01:04:45.199 --> 01:04:51.639 three nine two zero sixteen twenty two. Hi Tom Martino, 1265 01:04:52.239 --> 01:04:55.480 your troubleshooter three O three seven one three talks seven 1266 01:04:55.559 --> 01:04:58.559 one three eight two five five. Okay, So Andrew, what's 1267 01:04:58.599 --> 01:05:02.840 going on with your twenty twenty one Mazda? 1268 01:05:02.880 --> 01:05:04.719 So thank you for having me. 1269 01:05:04.719 --> 01:05:07.840 By the way, my girlfriend me we bought a twenty 1270 01:05:08.039 --> 01:05:13.880 twenty one Mazda thirty from the dealership in long month, 1271 01:05:14.719 --> 01:05:18.920 and shortly after we bought it, it had a low 1272 01:05:18.960 --> 01:05:22.239 engine light come on or low engine oil light come on. Yeah, 1273 01:05:22.320 --> 01:05:24.800 so we took it to the dealership and apparently there's 1274 01:05:24.840 --> 01:05:29.159 a not a recall. It's a TSB bulletin. 1275 01:05:29.400 --> 01:05:32.920 Yeah, technical service bulletin. May I ask you something? When 1276 01:05:32.960 --> 01:05:33.800 did you buy it? 1277 01:05:35.840 --> 01:05:40.039 We bought it last year and I want to say 1278 01:05:41.079 --> 01:05:42.239 may and. 1279 01:05:42.159 --> 01:05:44.519 You bought it as is I suspect. 1280 01:05:46.159 --> 01:05:49.559 Well, it was a certified pre owned and it had 1281 01:05:49.599 --> 01:05:50.159 the warranty. 1282 01:05:50.840 --> 01:05:52.639 Oh okay, okay, got it. 1283 01:05:52.840 --> 01:05:57.119 They got it ended the warranty because of this, okay, okay. 1284 01:05:57.320 --> 01:06:00.159 When we took it into them in October. It's a 1285 01:06:00.280 --> 01:06:04.519 valve seal or issue. So the oil is blowing through 1286 01:06:04.519 --> 01:06:07.119 into the exhaustion right out, so it's losing oil. 1287 01:06:07.639 --> 01:06:10.840 So the TSB was for a new valve cover gasket. 1288 01:06:13.039 --> 01:06:14.280 It's the valve seals. 1289 01:06:14.800 --> 01:06:18.440 Valve seals. Sure, No, that's more. That's way more involved. 1290 01:06:18.840 --> 01:06:21.320 So would it cover would it cover it? 1291 01:06:23.280 --> 01:06:23.519 Well? 1292 01:06:23.559 --> 01:06:25.920 So there was a class action lawsuit once we started 1293 01:06:25.960 --> 01:06:31.119 to look into it, and apparently they're you know, if 1294 01:06:31.119 --> 01:06:33.440 that low engine light comes on or that low oil 1295 01:06:33.519 --> 01:06:37.440 light comes on, they are required to repair and replace 1296 01:06:37.559 --> 01:06:38.360 the valve stains. 1297 01:06:39.000 --> 01:06:44.880 Not necessarily, not Jim, not necessarily. Terms of class action 1298 01:06:45.079 --> 01:06:48.679 suits are never that clear cut. There's usually a mileage limit, 1299 01:06:48.800 --> 01:06:52.480 a number of owner limit, there's all kinds of limits. 1300 01:06:52.639 --> 01:06:55.280 So I'm not disputing it, but I want to know, 1301 01:06:55.480 --> 01:06:59.719 are you positive that the recall or the technical service 1302 01:06:59.719 --> 01:07:04.480 below would cover you in that particular car at that 1303 01:07:04.559 --> 01:07:05.519 particular time. 1304 01:07:07.280 --> 01:07:11.000 Yes, and it did. We only had fourteen thousand miles 1305 01:07:11.000 --> 01:07:11.199 on it. 1306 01:07:11.280 --> 01:07:13.719 Excellent. We bought it excellent. 1307 01:07:13.800 --> 01:07:17.800 So they fixed it in October excellent. Now a year 1308 01:07:17.880 --> 01:07:21.679 later we get that same light issue. The same light 1309 01:07:21.719 --> 01:07:23.880 came on and we took it to the mos To 1310 01:07:23.960 --> 01:07:28.480 dealership here off of Colfax. They didn't have a loaner vehicle, 1311 01:07:28.519 --> 01:07:30.519 so we weren't able to leave the vehicle. 1312 01:07:30.719 --> 01:07:38.079 So after the after the manufacturer fixed it, how long 1313 01:07:38.119 --> 01:07:39.280 did it last? 1314 01:07:42.039 --> 01:07:44.000 Roughly like seven months? 1315 01:07:46.119 --> 01:07:49.400 Okay, and then what happened the same thing after seven months? 1316 01:07:51.000 --> 01:07:54.000 Yeah, the light came on before her oil her? 1317 01:07:54.000 --> 01:07:55.920 No, but was it the same thing? Was it the 1318 01:07:56.000 --> 01:07:56.920 valve seals again? 1319 01:07:58.480 --> 01:07:58.800 Yes? 1320 01:08:00.079 --> 01:08:02.519 And so are they going to redo them for you? 1321 01:08:03.960 --> 01:08:05.920 Well, so they're giving us the run around, so we 1322 01:08:05.960 --> 01:08:09.679 took them. We took the car to moz de McDonald 1323 01:08:09.719 --> 01:08:10.280 in Littleton. 1324 01:08:10.840 --> 01:08:13.280 All right, hold on one second, hold on, it's my 1325 01:08:13.360 --> 01:08:15.320 own fault. I got behind here, but I'm going to 1326 01:08:15.440 --> 01:08:16.279 finish up with you. 1327 01:08:16.319 --> 01:08:22.479 Don't don't go away on, Tom Martine, go with a 1328 01:08:22.520 --> 01:08:25.960 sure thing Denver's best rufer excel roofing dot com. 1329 01:08:26.000 --> 01:08:30.000 You don't pay a cent until you're content, wait. 1330 01:08:31.399 --> 01:08:33.920 Time for an insurance check up free, no obligation in 1331 01:08:34.000 --> 01:08:37.880 comparison call Compass Insurance paying too much your coverage at 1332 01:08:37.920 --> 01:08:40.640 dozens of insurance companies find out now three all three 1333 01:08:40.800 --> 01:08:41.600 seven to seven to one. 1334 01:08:41.720 --> 01:08:41.960 Help. 1335 01:08:42.119 --> 01:08:44.760 You'll think you're his only customer when you choose Frank 1336 01:08:44.840 --> 01:08:47.279 durand the real estate man dot com to list your 1337 01:08:47.319 --> 01:08:50.439 home with Remax Alliance three all three nine two zero 1338 01:08:50.600 --> 01:08:51.560 sixteen twenty two. 1339 01:08:52.600 --> 01:08:54.079 All right, let's uh, let's. 1340 01:08:54.039 --> 01:08:59.319 Continue talking anyway, Andrew, Here's what I need to know, Andrew, 1341 01:09:00.279 --> 01:09:01.520 where does it stand right now? 1342 01:09:01.520 --> 01:09:02.399 How can we help you? 1343 01:09:04.199 --> 01:09:08.079 So we took it to Mosda McDonald on in Little 1344 01:09:08.119 --> 01:09:11.279 King because I didn't have any faith in the last 1345 01:09:11.279 --> 01:09:14.960 dealership because you know, they've already fixed it once. And 1346 01:09:15.000 --> 01:09:19.039 when we got there, they told us that they wanted 1347 01:09:19.079 --> 01:09:21.079 us to take and do an oil change on the 1348 01:09:21.119 --> 01:09:25.800 vehicle and drive it twelve hundred miles. Okay, so we've 1349 01:09:25.800 --> 01:09:28.600 all been reading on the internet. What they'll do is 1350 01:09:28.600 --> 01:09:33.279 they will overfill the oil by a court because they 1351 01:09:33.319 --> 01:09:36.159 say in twelve hundred miles, if it goes down by 1352 01:09:36.279 --> 01:09:39.079 less more than a quart of oil, then they will 1353 01:09:39.079 --> 01:09:41.199 repair the salves them together. 1354 01:09:41.880 --> 01:09:44.800 All right, hold on, we're gonna we're gonna look this 1355 01:09:44.960 --> 01:09:46.600 up to and be right back to you and more 1356 01:09:46.680 --> 01:09:49.600 calls coming up. Go with a sure thing Denver's Best 1357 01:09:49.720 --> 01:09:51.680 roofer Excel Roofing dot com. 1358 01:09:51.720 --> 01:09:53.760 You don't pay a cent until you're content. 1359 01:09:57.119 --> 01:10:00.000 Time for an insurance check up free, no obligation Compared 1360 01:10:00.439 --> 01:10:04.000 call Compass insurance paying too much your coverage at dozens 1361 01:10:04.000 --> 01:10:06.720 of insurance companies find out now three all three seven 1362 01:10:06.840 --> 01:10:09.640 seven to one help. You'll think you're his only customer 1363 01:10:09.680 --> 01:10:11.960 when you choose Frank durand the real estate Man dot 1364 01:10:11.960 --> 01:10:15.279 com to list your home with Remax Alliance three all 1365 01:10:15.319 --> 01:10:17.239 three nine two zero sixteen twenty two. 1366 01:10:18.239 --> 01:10:23.239 Yeah, rid. 1367 01:10:25.199 --> 01:10:31.520 News needed that. Who you don't have? Come running sious 1368 01:10:31.600 --> 01:10:37.439 as fast as you can. Shooter's gonna help coming man, 1369 01:10:37.600 --> 01:10:38.479 This is. 1370 01:10:38.439 --> 01:10:42.119 The Troubleshooter Show. No Tom Martine. 1371 01:10:42.439 --> 01:10:44.079 Hey, I'm Tom Martino. 1372 01:10:44.239 --> 01:10:47.319 Welcome to the show brought to you by one Clear Choice. 1373 01:10:47.399 --> 01:10:48.319 Garage Doors. 1374 01:10:49.319 --> 01:10:53.760 The people that really and truly do a great job 1375 01:10:53.760 --> 01:10:57.039 on garage doores twenty four to seven. If your door 1376 01:10:57.079 --> 01:11:00.239 isn't closing right or opening right, get him out there now. 1377 01:11:00.239 --> 01:11:02.479 If it's an emergency at night, they have twenty four 1378 01:11:02.479 --> 01:11:05.239 to seven service. They also can help you with broken parts. 1379 01:11:05.600 --> 01:11:09.319 They're one of the few companies that are truly approved 1380 01:11:09.359 --> 01:11:14.640 for factory authorization on most doors one clear Choice doors 1381 01:11:14.680 --> 01:11:18.720 dot Com all of their prices on their website seven 1382 01:11:18.800 --> 01:11:21.800 two zero three seven zero thirty nine eighty seven one 1383 01:11:21.880 --> 01:11:24.000 clear Choice stores dot Com. 1384 01:11:24.079 --> 01:11:26.359 All right, let's go to the phones. Let's talk to you. 1385 01:11:26.399 --> 01:11:30.239 If you noticed of your streaming Bob with me, Bob 1386 01:11:30.319 --> 01:11:34.560 Logan from Plumbline Services, we were talking about plumbing, heating, cooling, 1387 01:11:34.600 --> 01:11:37.479 electric trains, especially cooling. There are so many complaints. I'm 1388 01:11:37.479 --> 01:11:39.439 getting more facts here. What do I do about this? 1389 01:11:39.520 --> 01:11:41.840 What I do about that? They're all asking about upper floors, 1390 01:11:42.359 --> 01:11:45.800 there really are. I'm gonna go to Tony, who has 1391 01:11:45.840 --> 01:11:47.560 a question on this, and then we'll go back to 1392 01:11:48.000 --> 01:11:49.279 this moz De problem. 1393 01:11:49.880 --> 01:11:53.199 And then also we have a question on social security. 1394 01:11:53.880 --> 01:11:55.840 Whatever is on your mind today, folks, give us a 1395 01:11:55.880 --> 01:11:58.520 call three oh three seven one three talk. You can 1396 01:11:58.520 --> 01:12:00.600 always call three oh three March you know as well, 1397 01:12:00.600 --> 01:12:04.479 three oh three six two seven eight four sixty six. So, Tony, 1398 01:12:04.520 --> 01:12:07.840 what is your question about attic and heating, heating and cooling. 1399 01:12:09.319 --> 01:12:13.079 Yeah, so I got a new roof put on. It's 1400 01:12:13.079 --> 01:12:15.680 got a ridge vent that was put on it. Good 1401 01:12:15.840 --> 01:12:19.039 put the soft events. Uh, they haven't put soft events 1402 01:12:19.039 --> 01:12:19.640 on it. 1403 01:12:19.720 --> 01:12:21.439 The old saw. 1404 01:12:22.760 --> 01:12:25.199 Before we put the roof on, there was no seff 1405 01:12:25.279 --> 01:12:26.199 events originally. 1406 01:12:26.680 --> 01:12:30.439 Well, my god, the ridge vent will do nothing without them, 1407 01:12:30.479 --> 01:12:31.000 of course. 1408 01:12:31.520 --> 01:12:33.760 Yeah, so they're going to install the soft events. Now, 1409 01:12:33.800 --> 01:12:36.960 my question was, would there be any harm with me 1410 01:12:37.079 --> 01:12:39.760 putting fans in the soft events that helped draw more 1411 01:12:39.760 --> 01:12:40.680 of the outside air. 1412 01:12:41.279 --> 01:12:43.880 You don't do it that way, but there's nothing wrong 1413 01:12:43.920 --> 01:12:46.439 with drawing more outside air. What the way you do 1414 01:12:46.520 --> 01:12:49.439 it is you put in the vents and then you 1415 01:12:49.479 --> 01:12:53.680 put in a an attic fan, not a whole house fan, 1416 01:12:53.720 --> 01:12:56.760 an attic fan. An attic fan goes on the roof 1417 01:12:57.159 --> 01:13:00.600 and sucks air out of the attic and they're wonderful. 1418 01:13:00.840 --> 01:13:05.039 I'm having one installed by Excel Roofing, and I'm having 1419 01:13:05.439 --> 01:13:09.880 their solar stan put in that runs so it's not 1420 01:13:10.039 --> 01:13:13.159 wired into the home. They drop it in, they they 1421 01:13:13.199 --> 01:13:16.680 flash it and waterproof it and then it sits there. 1422 01:13:16.920 --> 01:13:22.199 That's it, and it's constantly on and off. It's just 1423 01:13:22.479 --> 01:13:23.640 all done by the sun. 1424 01:13:25.960 --> 01:13:26.359 All right. 1425 01:13:27.359 --> 01:13:30.640 Yeah, and it's a great it's a great idea. Now, 1426 01:13:30.880 --> 01:13:33.840 I would not put them in the soppits. That's not 1427 01:13:33.880 --> 01:13:36.439 where to put them for the most efficiency. You put 1428 01:13:36.439 --> 01:13:41.359 them at the uppermost hot hot part. And even though 1429 01:13:41.359 --> 01:13:43.680 you have a ridge ven you may or may not 1430 01:13:43.800 --> 01:13:45.920 need it, but it'll never Let's put it this way, 1431 01:13:46.000 --> 01:13:51.920 it'll never hurt it. I seek right, Tony. I'm glad 1432 01:13:52.039 --> 01:13:54.800 you're doing that. It's going to help a lot. Okay, 1433 01:13:54.840 --> 01:13:57.720 So when we're going back to Andrew andrew A twenty 1434 01:13:57.760 --> 01:14:00.600 twenty one miles to under extended warranty, they didn't do 1435 01:14:00.680 --> 01:14:04.159 the job right a seven months later not extended warranty, 1436 01:14:04.199 --> 01:14:07.199 I should say, a technical service bulletin and it was 1437 01:14:07.239 --> 01:14:08.680 fixed under the manufacturer. 1438 01:14:08.760 --> 01:14:12.640 But then seven months later, same problem. 1439 01:14:12.760 --> 01:14:15.000 So where do we stand now It's at another dealer, 1440 01:14:15.119 --> 01:14:16.520 and are they going to fix it? 1441 01:14:16.560 --> 01:14:17.439 They should. 1442 01:14:18.840 --> 01:14:22.359 Well, so what they're doing is they told us to 1443 01:14:22.399 --> 01:14:25.119 bring it back after they'd changed the oil in twelve 1444 01:14:25.199 --> 01:14:29.039 hundred miles, and they said that within tolerance, it has 1445 01:14:29.079 --> 01:14:31.800 to lose at least a court of oil for them 1446 01:14:31.840 --> 01:14:32.600 to be able to do that. 1447 01:14:32.800 --> 01:14:37.520 Yeah, that's right, and that's unfortunately all manufacturers have that. 1448 01:14:37.960 --> 01:14:40.560 It's it's a quarter of oil every thousand miles. 1449 01:14:40.600 --> 01:14:41.920 That's what they call excessive. 1450 01:14:43.520 --> 01:14:43.720 Right. 1451 01:14:44.239 --> 01:14:47.039 But we've read on the internet that what the dealerships 1452 01:14:47.039 --> 01:14:48.840 will do to try and get around that is they 1453 01:14:48.840 --> 01:14:52.039 will add an extra court to the motor. 1454 01:14:52.560 --> 01:14:53.399 So before we. 1455 01:14:53.399 --> 01:14:55.239 Left, well, well did they. 1456 01:14:55.159 --> 01:14:58.119 Oil and it was a coot? Yeah, absolutely, they didn't. 1457 01:14:58.199 --> 01:15:00.760 They even even pulled them out and they came and 1458 01:15:00.760 --> 01:15:03.279 looked at it and they said, oh, yeah, no, it 1459 01:15:03.399 --> 01:15:05.560 is a quart over and they took it back and 1460 01:15:05.760 --> 01:15:10.119 drained it a quarter of oil. Again, good good, But 1461 01:15:10.760 --> 01:15:13.359 I feel like they're trying to screw us. 1462 01:15:13.800 --> 01:15:16.439 Well, you don't know that until you get your oil 1463 01:15:16.520 --> 01:15:19.880 consumption back. I mean, if it's now filled to the 1464 01:15:19.920 --> 01:15:25.319 proper level, and if it burns less than a quart 1465 01:15:25.520 --> 01:15:28.840 in a thousand miles, whether you like it or not, 1466 01:15:29.520 --> 01:15:32.920 that's the conditions you bought it under. That's the conditions 1467 01:15:32.920 --> 01:15:35.720 and the owner's manual if it burns. And by the way, 1468 01:15:35.760 --> 01:15:39.640 that's not just for that recall or that service bulletin. 1469 01:15:40.000 --> 01:15:43.560 That's for everyone. I once had a friend who had 1470 01:15:43.680 --> 01:15:47.800 a bunch of oil burned in four thousand miles and 1471 01:15:47.840 --> 01:15:52.000 they said that what they call excessive is one court 1472 01:15:52.479 --> 01:15:57.520 per thousand miles. Now, that is excessive, But that is 1473 01:15:57.600 --> 01:16:01.880 what is in almost every owner's manual that they won't 1474 01:16:01.880 --> 01:16:05.600 do any engine repairs un warranty unless they get more 1475 01:16:05.640 --> 01:16:09.279 than that consumption. Now, I know what you're saying. You're 1476 01:16:09.319 --> 01:16:12.359 saying that they they tried to get around it by 1477 01:16:12.399 --> 01:16:13.039 adding oil. 1478 01:16:14.159 --> 01:16:16.319 Well, yeah, you took. 1479 01:16:16.199 --> 01:16:19.439 It out, so now you'd monitor your oil. I mean, 1480 01:16:20.399 --> 01:16:21.520 did they fix it or not? 1481 01:16:22.239 --> 01:16:24.600 Is the question? In other words, they haven't. 1482 01:16:25.520 --> 01:16:29.119 Okay, So what are the symptoms right now? 1483 01:16:29.760 --> 01:16:33.439 Well, the car runs fine. It's it's not a matter 1484 01:16:33.479 --> 01:16:35.439 of the learning of the vehicle. It's just you know, 1485 01:16:35.960 --> 01:16:39.800 the excessive oil that's being burned through the exhaust pile 1486 01:16:40.560 --> 01:16:43.119 and has thirty eight thousand miles. 1487 01:16:42.800 --> 01:16:45.720 On it right now, I get it. But first of all, 1488 01:16:45.720 --> 01:16:48.680 those Masitas aren't good cars to begin with. So you 1489 01:16:48.760 --> 01:16:51.880 bought it used. I'm not I'm not making excuses for them. 1490 01:16:51.920 --> 01:16:54.880 I'm saying you bought it under certain conditions, man, and 1491 01:16:54.960 --> 01:16:58.560 so it's used and they fixed it once. You're saying 1492 01:16:58.640 --> 01:17:01.880 they didn't fix it adequately. Lee, the new dealer said, 1493 01:17:02.840 --> 01:17:07.479 wait and see. So wait and see. What can I 1494 01:17:07.520 --> 01:17:12.119 tell you the oil consumption? Have you monitored it since then? 1495 01:17:14.039 --> 01:17:16.560 Well, so that's the thing is, we've always had the 1496 01:17:16.560 --> 01:17:20.000 oil changes done at the dealership, and now you know 1497 01:17:20.039 --> 01:17:22.119 we've always just kind of taken it for their work. 1498 01:17:22.600 --> 01:17:24.000 But here's what you do. 1499 01:17:24.159 --> 01:17:27.199 You don't if you have it, if you have your 1500 01:17:27.239 --> 01:17:30.159 oil done, what every five or six thousand miles? 1501 01:17:30.199 --> 01:17:31.159 When do you do your oil? 1502 01:17:32.479 --> 01:17:33.960 About every five thousand miles? 1503 01:17:34.439 --> 01:17:34.800 Okay? 1504 01:17:35.399 --> 01:17:39.359 In five You can monitor your usage. You can monitor 1505 01:17:39.439 --> 01:17:42.520 the dipstick before you take it to the dealer and 1506 01:17:42.560 --> 01:17:45.479 if it's down more than a quart in one thousand miles, 1507 01:17:45.880 --> 01:17:47.079 make a record of it. 1508 01:17:49.920 --> 01:17:50.520 That dealer. 1509 01:17:50.760 --> 01:17:54.479 That dealer has no reason to lie to you because 1510 01:17:54.479 --> 01:17:57.520 that dealer will be paid by the manufacturer. 1511 01:17:59.239 --> 01:18:02.560 Well, so they send us videos while the car was 1512 01:18:02.560 --> 01:18:06.439 in the shop. They sent us videos that the service 1513 01:18:06.479 --> 01:18:09.760 tech and in the video he goes over everything that 1514 01:18:09.920 --> 01:18:12.399 they do to the vehicle and everything as far as 1515 01:18:12.159 --> 01:18:16.640 the fluid levels that they pop off, and he claims 1516 01:18:16.680 --> 01:18:21.439 and states in the video that prior to and after 1517 01:18:21.760 --> 01:18:24.039 they did the oil change that the oil level was 1518 01:18:24.159 --> 01:18:28.119 in between the two lines as per the manufacturer. But 1519 01:18:28.159 --> 01:18:29.560 then when they gave it back to us, it was 1520 01:18:29.600 --> 01:18:30.640 over a court full. 1521 01:18:31.199 --> 01:18:35.560 But Tony, so, okay, so you still have to monitor it. Okay, 1522 01:18:35.840 --> 01:18:38.000 you're gonna have to. I don't know what you want. 1523 01:18:38.199 --> 01:18:40.520 They're not going to rebuild your engine. They're not going 1524 01:18:40.600 --> 01:18:42.600 to put in new val siels. They just told you 1525 01:18:43.119 --> 01:18:45.600 monitor it, so do it, drive it. 1526 01:18:45.640 --> 01:18:48.159 One thousand miles and if it. 1527 01:18:48.279 --> 01:18:54.720 Goes below a court then you know you got a problem. 1528 01:18:54.760 --> 01:18:55.079 Okay. 1529 01:18:55.960 --> 01:18:59.439 In other words, if it happened before, it'll happen again. 1530 01:19:02.359 --> 01:19:04.800 I know what you feel like, Oh, I caught them 1531 01:19:04.800 --> 01:19:08.359 in a lie. Okay, but I'm going to tell you something. 1532 01:19:08.920 --> 01:19:13.199 They absolutely have no incentive to lie to you because 1533 01:19:13.560 --> 01:19:17.960 the manufacturer under the TSB will. 1534 01:19:18.479 --> 01:19:21.000 Pay them for the work. 1535 01:19:22.199 --> 01:19:25.000 That they don't get a kudos from the manufacturer for 1536 01:19:25.079 --> 01:19:29.760 screwing a customer. The manufacturer may not like paying for it, 1537 01:19:30.319 --> 01:19:32.880 but the dealer likes getting paid for it. They don't 1538 01:19:32.960 --> 01:19:35.840 care if you pay them or the manufacturer pays them. 1539 01:19:36.560 --> 01:19:40.479 I think you're thinking that they're trying to plot against you. Now. 1540 01:19:40.800 --> 01:19:41.840 Now, whether or not they. 1541 01:19:41.920 --> 01:19:44.279 Overfilled it on purpose or it was a mistake, I 1542 01:19:44.279 --> 01:19:47.039 don't really know. But I know this now that you 1543 01:19:47.159 --> 01:19:50.399 know that monitor it and go to yet another dealer, 1544 01:19:50.680 --> 01:19:54.920 but you monitor your own oil consumption to be absolutely 1545 01:19:54.960 --> 01:19:56.479 sure you're getting the straight poop. 1546 01:19:57.880 --> 01:20:01.319 You know, they put tamper proof tape on it or 1547 01:20:01.479 --> 01:20:03.880 paints to make sure that we didn't pull the dipstick 1548 01:20:03.960 --> 01:20:05.479 or drain the oil ourselves. 1549 01:20:06.880 --> 01:20:12.239 Listen, Well, you're telling me that you're not allowed to 1550 01:20:12.359 --> 01:20:13.119 check your oil. 1551 01:20:15.960 --> 01:20:18.119 Basically, yeah, they want us to bring it back to 1552 01:20:18.159 --> 01:20:19.960 them at twelve hundred miles. 1553 01:20:21.680 --> 01:20:25.159 Well take it back at twelve hundred miles and insist 1554 01:20:25.199 --> 01:20:26.960 on being there when they pull the dipstick. 1555 01:20:29.359 --> 01:20:31.520 Okay, I mean, why not just say? 1556 01:20:31.800 --> 01:20:34.520 I guess My question was like, you know, I guess 1557 01:20:34.520 --> 01:20:37.399 I don't have any proof of them doing this prior 1558 01:20:37.439 --> 01:20:40.159 to this, but it just kind of seems to me 1559 01:20:40.239 --> 01:20:42.039 that they're just trying to shuffle it under the rug 1560 01:20:42.079 --> 01:20:45.560 and not really get to the real issue of the car. 1561 01:20:46.119 --> 01:20:48.560 You know what I'm saying, I know exactly what you're saying. 1562 01:20:48.600 --> 01:20:52.279 You're saying you don't trust them, and I'm telling you 1563 01:20:52.760 --> 01:20:58.479 now you can monitor it. Look at you might be right, Well, 1564 01:20:58.600 --> 01:21:01.359 what it's only going to be another twelve hundred miles. 1565 01:21:01.439 --> 01:21:03.319 Why is that so difficult for you? 1566 01:21:05.880 --> 01:21:08.119 I mean, I guess I just don't, like you said, 1567 01:21:08.159 --> 01:21:11.439 I don't trust them. 1568 01:21:10.119 --> 01:21:16.239 But you're going to be monitoring it now along with them, right. 1569 01:21:17.439 --> 01:21:18.920 But what I'm saying is, I guess I don't even 1570 01:21:18.920 --> 01:21:20.640 know if they did the repair in the first place 1571 01:21:20.680 --> 01:21:23.760 back in October, they could have just told me that, okay, 1572 01:21:24.439 --> 01:21:26.359 they're just filling it over and oil. 1573 01:21:26.880 --> 01:21:27.760 Here's what I'm saying. 1574 01:21:29.199 --> 01:21:32.800 Even if they didn't do the repair, if in twelve 1575 01:21:32.920 --> 01:21:37.920 hundred miles or one thousand miles or whatever, if you're 1576 01:21:38.000 --> 01:21:42.399 down let like hardly any you're fine. If you're down 1577 01:21:42.479 --> 01:21:49.800 more than a court, then you know you need more repairs. 1578 01:21:50.560 --> 01:21:53.479 I can only say this. I'm not going to say 1579 01:21:53.479 --> 01:21:57.359 it one more time. I agree with your distrust. Now 1580 01:21:57.600 --> 01:22:04.479 monitor it for yourself and even go to another Maza dealer. 1581 01:22:05.680 --> 01:22:06.279 I don't care. 1582 01:22:06.399 --> 01:22:09.640 I mean, go wherever and and you know, but monitor 1583 01:22:09.680 --> 01:22:14.479 it for yourself and see at the end of they 1584 01:22:14.520 --> 01:22:17.159 said take it back in twelve hundred, and they said 1585 01:22:17.199 --> 01:22:19.840 if it's down more than a quart, they're going to 1586 01:22:20.000 --> 01:22:20.680 do it for you. 1587 01:22:20.840 --> 01:22:24.920 Right they say that, yes, then. 1588 01:22:24.840 --> 01:22:25.560 Let's do it. 1589 01:22:25.920 --> 01:22:29.760 You're in on it now. And how stupid would it 1590 01:22:29.800 --> 01:22:31.680 be if they said, no, you're not allowed to look 1591 01:22:31.720 --> 01:22:34.760 when we check the oil. Of course they will. If 1592 01:22:34.760 --> 01:22:38.000 they say that till you call me, I swear to God, 1593 01:22:38.199 --> 01:22:41.800 we'll send someone down there with you. But don't assume 1594 01:22:42.399 --> 01:22:45.279 that they're trying to screw you. They get paid from 1595 01:22:45.279 --> 01:22:49.079 the manufacturer. Okay, after five times, can't say it anymore? 1596 01:22:49.119 --> 01:22:51.760 Three oh three seven one three eight two five five 1597 01:22:51.960 --> 01:22:55.600 again agree with them? Monitor it three? Now I said 1598 01:22:55.640 --> 01:22:58.319 it six times? Shall I say it seven? Let me 1599 01:22:58.319 --> 01:23:02.960 say it seven? Monitor it for twelve hundred miles and 1600 01:23:03.039 --> 01:23:06.039 be a witness to it. Then you know if they're 1601 01:23:06.119 --> 01:23:10.359 lying to you or not. We have more coming up 1602 01:23:10.359 --> 01:23:11.359 on the Troubleshooter Show. 1603 01:23:11.399 --> 01:23:14.840 I'm Tom Martino. 1604 01:23:17.119 --> 01:23:20.399 Go with a sure thing Denver's best roofer Excel Roofing 1605 01:23:20.479 --> 01:23:21.079 dot com. 1606 01:23:21.119 --> 01:23:23.159 You don't pay a cent until you're content. 1607 01:23:26.520 --> 01:23:30.079 Time for an insurance checkup free no obligation comparison call 1608 01:23:30.159 --> 01:23:33.479 Compass Insurance paying too much your coverage at dozens of 1609 01:23:33.520 --> 01:23:36.479 insurance companies find out now three oh three seven seven 1610 01:23:36.479 --> 01:23:39.239 to one help. You'll think you're his only customer when 1611 01:23:39.279 --> 01:23:41.760 you choose Frank durand the real estate Man dot com 1612 01:23:41.800 --> 01:23:44.920 to list your home with Remax Alliance. Three oh three 1613 01:23:45.000 --> 01:23:46.680 nine two zero sixteen twenty two. 1614 01:23:51.760 --> 01:23:54.199 Hi, Tom Martino, is. 1615 01:23:54.119 --> 01:23:57.279 Your troubleshooter three oh three seven one three talk seven 1616 01:23:57.319 --> 01:24:00.800 one three A two five five B has a question 1617 01:24:00.840 --> 01:24:01.880 about Social Security? 1618 01:24:02.000 --> 01:24:03.520 Go ahead, be what's happening. 1619 01:24:03.600 --> 01:24:11.000 Hi, Hi, I am curious. I was told to find 1620 01:24:11.039 --> 01:24:17.479 out if my ex bouts can get social security from me, 1621 01:24:18.880 --> 01:24:23.800 and he is at retirement age already collecting social security, 1622 01:24:24.760 --> 01:24:27.520 but she said, you may want to check and see. 1623 01:24:27.319 --> 01:24:31.560 If he can collect your social security. And the human 1624 01:24:31.680 --> 01:24:33.800 being is because she would get more from me. 1625 01:24:34.640 --> 01:24:35.439 That's possible. 1626 01:24:35.479 --> 01:24:39.039 Now, the way it works is this, whoever's married to 1627 01:24:39.079 --> 01:24:44.520 who doesn't matter, or whoever's married to whom. Here's the thing. 1628 01:24:44.640 --> 01:24:50.039 Here are the conditions. The marriage must have lasted ten years, 1629 01:24:51.119 --> 01:24:54.640 and to get full benefit, they have to be a 1630 01:24:54.840 --> 01:25:00.239 full retirement age their retirement age, right, and then he 1631 01:25:00.359 --> 01:25:05.119 is and you must be unmarried, so you can't be remarried. 1632 01:25:05.359 --> 01:25:06.199 Is he remarried? 1633 01:25:07.520 --> 01:25:07.720 No? 1634 01:25:08.439 --> 01:25:16.399 Okay, Therefore, if they're entitled to social security anyway, they've 1635 01:25:16.399 --> 01:25:19.439 been married ten years to you and then divorced, they're 1636 01:25:19.439 --> 01:25:27.880 not remarried. They can apply for the spouse's retirement. Now 1637 01:25:28.439 --> 01:25:35.920 what they get is half of that spouse's full retirement. 1638 01:25:36.359 --> 01:25:37.640 Okay, half of it. 1639 01:25:38.199 --> 01:25:42.840 Now, if it turns out that your social security or 1640 01:25:42.880 --> 01:25:49.199 the social security he's getting is less than your half, 1641 01:25:50.600 --> 01:25:54.000 then the way it technically works, he still gets his, 1642 01:25:55.640 --> 01:25:58.800 and then he gets a supplemental check for the difference 1643 01:25:59.560 --> 01:26:02.239 between his up to your half. 1644 01:26:02.680 --> 01:26:03.560 Does that make sense? 1645 01:26:05.359 --> 01:26:05.800 It does? 1646 01:26:06.920 --> 01:26:11.520 Now, if he makes more than your half, he gets nothing. 1647 01:26:15.000 --> 01:26:21.000 Okay, I got you. Should we still check into that though, that's. 1648 01:26:20.880 --> 01:26:21.359 Up to him. 1649 01:26:21.560 --> 01:26:23.960 I mean that it's not gonna been. You're very kind 1650 01:26:24.000 --> 01:26:27.039 to worry about that. Let me ask you something. What 1651 01:26:27.199 --> 01:26:29.960 is your benefit? Your full benefit? How much is it? 1652 01:26:30.119 --> 01:26:31.880 Now? By the way, when you figure. 1653 01:26:31.600 --> 01:26:33.920 Your full benefit, you got to add back in the 1654 01:26:33.960 --> 01:26:37.039 premium you're paying for Part A and Part B of Medicare. 1655 01:26:39.079 --> 01:26:42.760 It's like twenty three or twenty five. I've got to 1656 01:26:42.760 --> 01:26:43.279 look at it. 1657 01:26:43.800 --> 01:26:45.000 Let's say it's twenty five. 1658 01:26:45.079 --> 01:26:49.359 Let's say it's twenty five, and then you subtract from that. 1659 01:26:49.439 --> 01:26:52.479 You're subtracting from that your Part A and Part B 1660 01:26:52.680 --> 01:27:01.079 of medicare, right, because that's yeah. So the only point 1661 01:27:01.119 --> 01:27:04.039 I'm trying to make is you don't net the social 1662 01:27:04.079 --> 01:27:08.279 Security payment. It's your gross Social Security payment before any deductions. 1663 01:27:08.760 --> 01:27:09.920 You divide that in two. 1664 01:27:10.039 --> 01:27:12.159 So if it's twenty five hundred, half of that would 1665 01:27:12.159 --> 01:27:15.560 be twelve fifty. So does he get twelve to fifty 1666 01:27:15.600 --> 01:27:16.560 a month on his own? 1667 01:27:18.119 --> 01:27:19.199 Yeah, he gets more than that. 1668 01:27:20.319 --> 01:27:23.439 Then he's not going to be eligible. But make sure 1669 01:27:23.920 --> 01:27:25.840 what I want to I mean, yeah, I will, and 1670 01:27:25.880 --> 01:27:26.239 then so. 1671 01:27:26.319 --> 01:27:31.760 Because you want to help him if it's possible, right right, Okay, 1672 01:27:31.800 --> 01:27:32.680 Well that's nice of you. 1673 01:27:32.960 --> 01:27:35.199 That's the way you do it. So you would just 1674 01:27:35.239 --> 01:27:37.359 fill out. In fact, there's a form that does it 1675 01:27:37.399 --> 01:27:37.720 for you. 1676 01:27:37.760 --> 01:27:40.640 If you fill it out for spousal benefits, it'll ask 1677 01:27:40.680 --> 01:27:43.319 all those questions, how old are you, what are what 1678 01:27:43.520 --> 01:27:45.119 is her benefit or his benefit? 1679 01:27:45.119 --> 01:27:46.920 What is your benefit? Blah blah blah blah blah. 1680 01:27:46.920 --> 01:27:50.960 So b thanks and again, as I said, it's very kind. Okay, 1681 01:27:51.079 --> 01:27:53.439 three oh three seven one three talk seven one three 1682 01:27:53.560 --> 01:27:55.720 eight two five. I got a question for Bob Logan 1683 01:27:55.760 --> 01:28:01.760 on again. We're talking about heating and air and somebody asks, when. 1684 01:28:01.640 --> 01:28:04.960 You keep the fan on all the time, does that 1685 01:28:05.079 --> 01:28:06.239 use a lot of electricity? 1686 01:28:06.279 --> 01:28:09.079 You're saying with an HVAC system, it's not a bad 1687 01:28:09.119 --> 01:28:12.479 idea to keep air circulating, not just having it on auto. 1688 01:28:12.800 --> 01:28:14.960 Does it use a lot of electric or are they efficient? 1689 01:28:15.800 --> 01:28:17.640 Hold on thereic here you go, bar, Yeah. 1690 01:28:17.439 --> 01:28:20.640 They're super efficient. You probably won't even notice the difference 1691 01:28:20.680 --> 01:28:24.399 on your electrical build. Just a couple bucks a month okay. So, 1692 01:28:24.720 --> 01:28:28.840 and the other benefit of that in equalizing the temperatures 1693 01:28:28.920 --> 01:28:32.960 from the floors and the rooms, is that it continually 1694 01:28:33.159 --> 01:28:36.279 filters your air, so you'll get better indoor air quality. 1695 01:28:37.159 --> 01:28:39.359 And so on that note, I just want to say 1696 01:28:39.359 --> 01:28:41.560 one more thing. The number one call we get during 1697 01:28:41.560 --> 01:28:44.479 this time is clogged air filters. 1698 01:28:44.560 --> 01:28:46.560 Now, how do they know they're clogged or they don't? 1699 01:28:46.640 --> 01:28:47.960 Then you discover it. 1700 01:28:48.600 --> 01:28:51.039 We discover it, right They call us because they're air 1701 01:28:51.079 --> 01:28:53.800 conditioner or the furnace in the winter is not working. 1702 01:28:53.880 --> 01:28:56.319 We go out there and they got a clogged air filter. 1703 01:28:56.439 --> 01:28:59.119 So make sure you're changing those, especially with the fires 1704 01:28:59.119 --> 01:29:02.439 and the pallens that we've lately. If you haven't changed 1705 01:29:02.479 --> 01:29:04.800 it in thirty days, it's probably time to change it again. 1706 01:29:05.439 --> 01:29:07.880 And so if you can, you know, hold it up 1707 01:29:08.079 --> 01:29:11.800 to a light and if it has any discoloration, you 1708 01:29:11.800 --> 01:29:12.640 should be changing it. 1709 01:29:13.319 --> 01:29:16.399 And you like those wispy filters that led a lot 1710 01:29:16.439 --> 01:29:18.439 of air through, right I do. 1711 01:29:18.520 --> 01:29:21.199 I use kind of a medium grade so you can 1712 01:29:21.199 --> 01:29:24.680 get you can get those high density filters for allergies, 1713 01:29:25.039 --> 01:29:28.159 but especially during the summer. So a furnace or an 1714 01:29:28.159 --> 01:29:32.439 air conditioner system needs airflow. It needs airflow to function properly, 1715 01:29:33.000 --> 01:29:36.600 and more so during the summer your air conditioning system. 1716 01:29:36.960 --> 01:29:39.159 That's where a lot of people get their their systems 1717 01:29:39.239 --> 01:29:42.319 freezing up because they're not getting proper airflow, and so 1718 01:29:42.720 --> 01:29:45.600 changing those out regularly is they're so inexpensive? 1719 01:29:46.399 --> 01:29:46.600 You know? 1720 01:29:47.119 --> 01:29:50.199 Yeah, an air filter is you know, six eight ten bucks, 1721 01:29:50.279 --> 01:29:53.159 and I change mine every thirty days. 1722 01:29:53.479 --> 01:29:57.560 Okay, okay, So that's Plumbline Services our guest today. Plumbline 1723 01:29:57.600 --> 01:30:00.920 Services dot com. Three h three five eight six ten 1724 01:30:00.960 --> 01:30:04.079 eighty six is our number, is their number? Our number 1725 01:30:04.119 --> 01:30:07.159 is three oh three Martino three oh three. 1726 01:30:07.119 --> 01:30:10.039 Six two seven eight four sixty six. 1727 01:30:16.199 --> 01:30:19.439 Go with a sure thing Denver's best roofer Excel Roofing 1728 01:30:19.560 --> 01:30:20.119 dot com. 1729 01:30:20.159 --> 01:30:22.199 You don't pay a cent until you're content. 1730 01:30:23.760 --> 01:30:28.039 Wait time for an insurance check up free, no obligation. 1731 01:30:28.079 --> 01:30:31.880 In comparison, call Compass Insurance paying too much your coverage 1732 01:30:31.920 --> 01:30:34.600 at dozens of insurance companies find out now three oh 1733 01:30:34.640 --> 01:30:37.119 three seven seven to one help. You'll think you're his 1734 01:30:37.239 --> 01:30:39.880 only customer when you choose Frank durand the real estate 1735 01:30:39.920 --> 01:30:43.159 Man dot com to list your home with Remax Alliance 1736 01:30:43.399 --> 01:30:53.319 three oh three nine two zero sixteen twenty two Hi 1737 01:30:53.520 --> 01:30:56.399 Tom Martino, you're troubleshooter three oh three seven. 1738 01:30:56.239 --> 01:31:00.479 One three talk Hey Mike? How are you? And Mike? 1739 01:31:00.520 --> 01:31:01.359 How can we help you? 1740 01:31:03.159 --> 01:31:07.399 Hey? Tom? I Over the years, I'm sure I've heard 1741 01:31:07.439 --> 01:31:10.840 the story about what I should be doing. But we 1742 01:31:11.600 --> 01:31:14.840 had hail damage to a car and took it in 1743 01:31:14.880 --> 01:31:18.439 and got an estimate for thirteen thousand dollars. The insurance 1744 01:31:18.479 --> 01:31:21.880 company said fine, and it's been in the shop for 1745 01:31:21.920 --> 01:31:26.079 about a week. Apparently no work was done. But at 1746 01:31:26.119 --> 01:31:28.439 any rate, today we got a call from the insurance 1747 01:31:28.439 --> 01:31:30.960 company that they are totaling the car. 1748 01:31:31.920 --> 01:31:36.399 Well, I would say when you said thirteen grand, I 1749 01:31:36.399 --> 01:31:42.239 would say, wow, that seems appropriate, because unless that car 1750 01:31:42.359 --> 01:31:44.600 is a lot of money, what is the car worth? 1751 01:31:46.520 --> 01:31:50.880 Well, it's a twenty twelve Actorate MDX. 1752 01:31:51.920 --> 01:31:53.880 And what is the value with that? 1753 01:31:55.760 --> 01:31:59.640 Well, they claim it's nine or ten thousand trade in. 1754 01:32:01.239 --> 01:32:05.039 Yeah, and okay, what they have to do they not 1755 01:32:05.159 --> 01:32:07.760 trade and they have to give you what's called replacement 1756 01:32:07.840 --> 01:32:09.600 value on an automobile policy. 1757 01:32:10.279 --> 01:32:14.000 So you have to argue a little with them on that. 1758 01:32:14.319 --> 01:32:16.439 I don't know what it is, but I don't I 1759 01:32:16.479 --> 01:32:17.920 don't know if they're high or low. 1760 01:32:17.960 --> 01:32:19.399 They're always low in the beginning. 1761 01:32:19.760 --> 01:32:23.119 But it so they're saying it was worth that that 1762 01:32:23.159 --> 01:32:26.000 the repairs are more than the than the actual car. 1763 01:32:26.079 --> 01:32:27.840 Why did they wait so long to tell you that? 1764 01:32:29.520 --> 01:32:32.159 Exactly? I don't know that you have. 1765 01:32:32.159 --> 01:32:39.039 Thirteen thousand inhale damage? Yes, okay, so what is it? 1766 01:32:39.920 --> 01:32:42.640 Let's look up this car? I mean, I don't know 1767 01:32:42.680 --> 01:32:43.239 what it's worked. 1768 01:32:43.279 --> 01:32:44.880 Did you look it up? Did you? You know? 1769 01:32:44.920 --> 01:32:49.159 Nowadays with the with the damn Internet, you can look 1770 01:32:49.239 --> 01:32:53.600 up anything, right, So did you look it up? 1771 01:32:54.439 --> 01:32:57.359 You know? I figured I need to talk to Tom 1772 01:32:57.359 --> 01:33:00.680 about that because I know there's ways around this, but 1773 01:33:00.800 --> 01:33:01.239 I don't know. 1774 01:33:01.279 --> 01:33:05.880 Well, there's no hold on. There's no way around actual value. 1775 01:33:06.119 --> 01:33:07.960 Value is value? Is value? 1776 01:33:09.479 --> 01:33:09.680 Is it? 1777 01:33:09.960 --> 01:33:11.960 Is it just a straight MDX? 1778 01:33:13.720 --> 01:33:13.920 Yeah? 1779 01:33:14.840 --> 01:33:18.199 Okay, So let me look at what they're selling for. 1780 01:33:19.600 --> 01:33:27.960 How many miles on it? One hundred, one hundred and 1781 01:33:28.000 --> 01:33:31.600 it's a twenty twelve right, yes? 1782 01:33:31.880 --> 01:33:32.359 H huh. 1783 01:33:33.800 --> 01:33:41.000 Okay, most likely I'm trying to find out here twenty 1784 01:33:41.199 --> 01:33:47.039 twelve these people are. I think they're a little low, 1785 01:33:47.119 --> 01:33:49.960 but let me let me make sure, me like sure, 1786 01:33:50.000 --> 01:33:53.439 I want to see what they're Okay, yeah, they. 1787 01:33:53.279 --> 01:33:57.199 Seem to be really low. No, No, there's different ones. 1788 01:33:57.359 --> 01:34:00.840 Depending on the mile. It's okay, see a twenty twelve 1789 01:34:00.880 --> 01:34:04.359 for example, I'm trying to find one with your miles 1790 01:34:04.399 --> 01:34:07.840 on it? About one hundred and twelve thousand? Did you say? 1791 01:34:07.920 --> 01:34:09.359 Or what one hundred and something thousand? 1792 01:34:09.399 --> 01:34:09.600 Right? 1793 01:34:10.079 --> 01:34:12.319 One hundred thousand? 1794 01:34:12.319 --> 01:34:18.920 Okay, all right, well i'm seeing here it's probably that's 1795 01:34:19.039 --> 01:34:24.640 probably pretty accurate. They're about yeah, they're about ten to 1796 01:34:24.800 --> 01:34:30.279 thirteen thousand, depending on for the Do you know what 1797 01:34:30.359 --> 01:34:31.079 engine you have? 1798 01:34:31.399 --> 01:34:32.680 Is it the three point seven? 1799 01:34:34.840 --> 01:34:35.279 Yes? 1800 01:34:36.159 --> 01:34:40.439 Yeah, yeah, that's about right. Bro, that's about right, about 1801 01:34:40.439 --> 01:34:41.039 ten grand. 1802 01:34:41.880 --> 01:34:44.560 Ok So they're right. 1803 01:34:44.600 --> 01:34:47.640 They're not going to pay thirteen to repair a ten 1804 01:34:47.680 --> 01:34:51.000 thousand dollars bait. What they have to do is give 1805 01:34:51.039 --> 01:34:55.359 you average retail along with sales tax. 1806 01:34:58.359 --> 01:35:01.359 Okay, retail as a opposed to trade. 1807 01:35:01.159 --> 01:35:06.840 In that's right, replacements not trade in, that's right. 1808 01:35:07.039 --> 01:35:08.640 Why are they quoting you trade in? 1809 01:35:12.439 --> 01:35:12.600 Well? 1810 01:35:12.640 --> 01:35:14.760 What did they wait? What did they say was? What 1811 01:35:14.800 --> 01:35:17.720 did they say was trade in value? What was it again? 1812 01:35:17.760 --> 01:35:18.960 They said it was worth. 1813 01:35:20.560 --> 01:35:23.159 Like seventy dollars. 1814 01:35:23.439 --> 01:35:26.119 Well, that's retail. So even though they're calling it trade in, 1815 01:35:26.199 --> 01:35:30.479 that's about retail. That's what I'm seeing here because average retail. 1816 01:35:31.840 --> 01:35:33.680 I wouldn't. Here's what I'm thinking. 1817 01:35:34.359 --> 01:35:40.159 You add sales tax to that, and you know it sucks. 1818 01:35:40.199 --> 01:35:42.039 Now you can keep it, you know, but you'll have 1819 01:35:42.079 --> 01:35:44.600 to buy it back from them unless you don't. Let 1820 01:35:44.720 --> 01:35:46.279 is it really heavily damaged? 1821 01:35:48.319 --> 01:35:50.479 Well, no, it's got these little dings that you can't 1822 01:35:50.479 --> 01:35:52.399 see unless you look at it in the sunlight. 1823 01:35:52.880 --> 01:35:53.880 So let me in this. 1824 01:35:53.960 --> 01:35:56.760 Are you really keep the car? 1825 01:35:58.119 --> 01:35:58.359 Yes? 1826 01:35:58.399 --> 01:35:58.640 And no. 1827 01:35:58.760 --> 01:36:00.960 The wife has been wanting to trade it in for 1828 01:36:01.039 --> 01:36:04.560 something new, and uh, you know, then you end up 1829 01:36:04.600 --> 01:36:07.840 with a car that you're going to get repaired, and 1830 01:36:07.880 --> 01:36:10.800 then you're not going to get it repaired. So we're 1831 01:36:10.920 --> 01:36:13.399 kind of bouncing around like a. 1832 01:36:13.279 --> 01:36:15.960 Okay, listen, if you were going to trade it in 1833 01:36:16.000 --> 01:36:19.720 any way, then you're right in that you're then just 1834 01:36:19.760 --> 01:36:21.960 take the money and trade and pay it. I mean 1835 01:36:22.720 --> 01:36:27.479 you're not, You're at it. You're at no loss here, Okay. 1836 01:36:27.920 --> 01:36:30.720 I mean I think there're being what's the name of 1837 01:36:30.760 --> 01:36:31.880 your insurance company. 1838 01:36:33.279 --> 01:36:35.439 It's through Triple A and they write for a bunch 1839 01:36:35.439 --> 01:36:36.920 of different companies. I'm not sure. 1840 01:36:37.359 --> 01:36:40.000 By the way, you can always call petty detail. 1841 01:36:41.079 --> 01:36:44.680 Deputy Chopper told me that they're on referral Liss dot 1842 01:36:44.720 --> 01:36:51.520 com and uh so petty details on our referral list. 1843 01:36:51.600 --> 01:36:54.479 We'll give you a good they'll do a free service 1844 01:36:54.520 --> 01:36:57.479 for you on evaluation of that car, and if you 1845 01:36:57.560 --> 01:37:00.479 ever have to do a dispute, then you pay three 1846 01:37:00.479 --> 01:37:02.720 to five hundred bucks or something and they act as 1847 01:37:02.720 --> 01:37:04.720 you're expert. I don't think you're gonna have to go 1848 01:37:04.800 --> 01:37:06.760 that far. Just call them for their free service and 1849 01:37:06.800 --> 01:37:07.960 see what they say it's worth. 1850 01:37:09.840 --> 01:37:10.600 Okay, but I. 1851 01:37:10.520 --> 01:37:12.840 Think you're right in the ballpark. What kind of car 1852 01:37:12.840 --> 01:37:14.000 are you looking at? 1853 01:37:16.279 --> 01:37:20.760 Well, we have a Tesla so we oh man, hold. 1854 01:37:20.560 --> 01:37:23.119 On, hold on, I was going to suggest you get a. 1855 01:37:23.079 --> 01:37:24.079 Tesla Model three. 1856 01:37:24.119 --> 01:37:26.039 They're a great deal right now and they're a great 1857 01:37:26.079 --> 01:37:26.920 dependable car. 1858 01:37:29.159 --> 01:37:31.760 Well, there you go. We have a we have an X. 1859 01:37:32.359 --> 01:37:33.960 So you like the X. 1860 01:37:34.640 --> 01:37:35.520 Do you like the X? 1861 01:37:37.439 --> 01:37:37.760 Not me? 1862 01:37:38.239 --> 01:37:42.000 No, she does so man, Yeah, the Model three is 1863 01:37:42.039 --> 01:37:43.640 a really good bargain right now. 1864 01:37:45.399 --> 01:37:45.640 Yeah. 1865 01:37:45.680 --> 01:37:48.319 I like that car. We had one before we had 1866 01:37:48.359 --> 01:37:48.800 the X. 1867 01:37:49.079 --> 01:37:58.560 And also cars too. He is really good cars man, kis. 1868 01:38:00.760 --> 01:38:04.479 So you know it's what are you talking about? Electric? 1869 01:38:05.399 --> 01:38:07.720 Well, they have a good electric and they have good 1870 01:38:07.760 --> 01:38:09.159 cars just gasoline cars. 1871 01:38:09.319 --> 01:38:10.800 Are you looking to go to electric? 1872 01:38:10.880 --> 01:38:11.039 Though? 1873 01:38:11.079 --> 01:38:13.439 If you are, then I would stick with Tesla. I 1874 01:38:13.479 --> 01:38:16.600 would personally stick with Tesla, although they you know, Kia 1875 01:38:16.760 --> 01:38:19.760 and Hyundai both make really nice electric cars too. 1876 01:38:20.600 --> 01:38:23.399 I got to chip into I love my new Hyundai. 1877 01:38:24.279 --> 01:38:26.399 Oh, I was gonna yeah, I was thinking of you. 1878 01:38:26.399 --> 01:38:29.920 You're you're you have the Corna the oh yeah, the 1879 01:38:30.000 --> 01:38:32.600 Cone very very reasonably. 1880 01:38:32.079 --> 01:38:34.720 Priced and it just it's a great car to drive. 1881 01:38:34.760 --> 01:38:35.279 I love it. 1882 01:38:37.840 --> 01:38:38.199 Okay. 1883 01:38:38.720 --> 01:38:43.039 And by the way, before tax, the out the door 1884 01:38:43.119 --> 01:38:46.880 price before tax and title was only twenty seven. 1885 01:38:50.880 --> 01:38:53.479 I won't tell you what that X cost is. 1886 01:38:54.800 --> 01:38:56.039 How much? How much? 1887 01:38:57.279 --> 01:39:00.560 Oh it was ninety five thousand? Oh? 1888 01:39:00.640 --> 01:39:01.000 Really? 1889 01:39:01.720 --> 01:39:05.640 And that isn't that the one with the weird doors? Yep, 1890 01:39:06.800 --> 01:39:08.159 that's what you're paying for sexy. 1891 01:39:09.000 --> 01:39:09.239 Yep. 1892 01:39:11.159 --> 01:39:14.439 It's a nice it's a nice for sure. It's an 1893 01:39:14.560 --> 01:39:16.560 it's a nice one. Okay. 1894 01:39:16.640 --> 01:39:19.600 So anyway, at least you got what you were looking 1895 01:39:19.640 --> 01:39:22.039 for the price. I think they're treating you fairly. I'm 1896 01:39:22.079 --> 01:39:23.760 Tom Martine. We have more coming up. 1897 01:39:25.520 --> 01:39:35.520 Thank you. 1898 01:39:35.520 --> 01:39:38.760 Go with a sure thing Denver's Best roofer Excel roofing 1899 01:39:38.880 --> 01:39:41.520 dot com. You don't pay a cent until you're content. 1900 01:39:44.920 --> 01:39:48.079 Time for an insurance check up free no obligation. In comparison, 1901 01:39:48.239 --> 01:39:51.800 call Compass Insurance paying too much your coverage at dozens 1902 01:39:51.800 --> 01:39:54.520 of insurance companies find out now three O three seven 1903 01:39:54.640 --> 01:39:57.399 seven to one help. You'll think you're his only customer 1904 01:39:57.479 --> 01:39:59.720 when you choose Frank durand the real estate man dot 1905 01:39:59.720 --> 01:40:03.079 com to list your home with Remax Alliance three oh 1906 01:40:03.119 --> 01:40:05.079 three nine two zero sixteen twenty two. 1907 01:40:10.039 --> 01:40:12.239 Hi, Tom Martino, who are a trouble? 1908 01:40:12.640 --> 01:40:15.319 Three seven on three talks seven one three eight two 1909 01:40:15.319 --> 01:40:19.640 five five. Randy wants to talk about selling a car. Randy, 1910 01:40:19.680 --> 01:40:21.000 Am I reading this correctly? 1911 01:40:21.039 --> 01:40:21.199 Bro? 1912 01:40:21.359 --> 01:40:23.560 You have a nineteen ninety four Geo Metro. 1913 01:40:24.680 --> 01:40:25.159 Yeah? 1914 01:40:25.319 --> 01:40:26.560 Yeah, how many miles are? 1915 01:40:26.760 --> 01:40:29.279 But it's a good one and nine But at eighty 1916 01:40:29.399 --> 01:40:32.720 thousand miles. We did a full service on the engine, 1917 01:40:32.840 --> 01:40:38.479 did everything I needed, timing, belt gaskets, took the head off, 1918 01:40:38.600 --> 01:40:39.840 kicked the valves everything. 1919 01:40:40.399 --> 01:40:41.920 I was going to make a joke and tell you 1920 01:40:41.960 --> 01:40:45.720 to drive it off a cliff, but it really is 1921 01:40:45.760 --> 01:40:48.000 worth more than I thought. What do you think it's worth? 1922 01:40:49.840 --> 01:40:52.199 I only want to sell it for twelve hundred bucks, 1923 01:40:52.279 --> 01:40:52.439 you know. 1924 01:40:52.520 --> 01:40:54.760 Oh my god, let me just let me say this. 1925 01:40:55.479 --> 01:41:00.319 Who's ever listening? That is such a screaming deal. I 1926 01:41:00.359 --> 01:41:03.000 can't believe it. How is the body? 1927 01:41:04.000 --> 01:41:04.520 The body? 1928 01:41:04.600 --> 01:41:07.159 The hood is dented in a little bit, but all 1929 01:41:07.199 --> 01:41:10.960 the lights work. The driver Corny's an ex terrier door 1930 01:41:11.000 --> 01:41:14.119 handle and within the next year is going to need 1931 01:41:14.159 --> 01:41:15.840 a radiator and an electric fan. 1932 01:41:16.600 --> 01:41:18.039 Now why do you say within a year? 1933 01:41:19.520 --> 01:41:23.199 Because the fins in between the cores are starting to 1934 01:41:23.199 --> 01:41:23.640 come out. 1935 01:41:24.520 --> 01:41:27.279 Where can we get parts for this thing? I'm thinking 1936 01:41:27.319 --> 01:41:30.640 about my Venezuela and friends. And again, I know there's 1937 01:41:30.680 --> 01:41:33.560 a lot of going on about helping immigrants, but I'm 1938 01:41:33.640 --> 01:41:35.920 talking about helping immigrants who help themselves. 1939 01:41:36.239 --> 01:41:39.680 So it has brand new tires on it. The car 1940 01:41:39.840 --> 01:41:43.199 is really in good condition for the age. You know 1941 01:41:43.319 --> 01:41:45.439 it the hood dent it in, but the rest of 1942 01:41:45.439 --> 01:41:47.840 the body's good. It has really dark tinted windows because 1943 01:41:47.840 --> 01:41:53.079 it does not have AC but some erasing cells. Universal 1944 01:41:53.119 --> 01:41:55.960 air conditioning unit that you can put in any car 1945 01:41:56.039 --> 01:41:59.279 with an electric pump for four hundred and forty dollars. 1946 01:41:59.319 --> 01:42:00.600 And I was going to put in it because I. 1947 01:42:00.520 --> 01:42:01.199 Was going to drive it. 1948 01:42:01.880 --> 01:42:04.760 But then how does that work? When you put it 1949 01:42:04.800 --> 01:42:06.279 in any car? 1950 01:42:06.359 --> 01:42:08.760 You mean you hook it to the existing heating and 1951 01:42:08.800 --> 01:42:11.159 air system or does this sit free in the car or. 1952 01:42:11.119 --> 01:42:13.920 What it sits free in the car, and it's really 1953 01:42:14.159 --> 01:42:17.079 in an air conditioner. It mounts underneath to dash. You 1954 01:42:17.159 --> 01:42:23.359 put the hoses through the engine firewall. Yeah, put the 1955 01:42:23.399 --> 01:42:27.359 pump in there and hook it up to the battery 1956 01:42:28.560 --> 01:42:31.720 battery and the battery runs the compressor you charged it 1957 01:42:31.800 --> 01:42:32.359 up with free on. 1958 01:42:33.199 --> 01:42:35.960 Come on, man, what a great idea. And you know 1959 01:42:36.039 --> 01:42:39.359 I love Summit racing. How did you find out about them? 1960 01:42:40.359 --> 01:42:41.720 Like I said, I was going to drive it, and 1961 01:42:41.840 --> 01:42:45.279 I'm I'm six one, two hundred and sixty five pounds 1962 01:42:45.319 --> 01:42:49.439 and I can't stand over eighty degrees. I swept my 1963 01:42:49.520 --> 01:42:50.000 butt off. 1964 01:42:50.880 --> 01:42:52.279 How long have you had this car? 1965 01:42:53.399 --> 01:42:56.399 I've had it about two months now. Like I said, 1966 01:42:56.439 --> 01:42:58.880 I just got it for me and I was gonna 1967 01:42:58.920 --> 01:43:01.319 I know the owner that owned to the last four years. 1968 01:43:01.399 --> 01:43:03.079 So the card in really good shape. 1969 01:43:04.119 --> 01:43:07.600 Leave your name in the nine Okay, no matter what, 1970 01:43:07.640 --> 01:43:08.640 twelve hundred bucks. 1971 01:43:08.680 --> 01:43:11.199 Hell, even if you put a thousand into this one. 1972 01:43:11.399 --> 01:43:13.520 You know, I'm gonna tell you. Coming up the. 1973 01:43:13.960 --> 01:43:17.439 New radiator and fan, it's seventy eight dollars on Amazon. 1974 01:43:17.439 --> 01:43:19.720 I'm gonna tell you, man, I'm going to tell you 1975 01:43:19.760 --> 01:43:21.239 what they sell for coming up. 1976 01:43:21.279 --> 01:43:22.159 I'm Tom Martine. 1977 01:43:22.319 --> 01:43:24.279 Get your calls in three O three seven one three 1978 01:43:24.359 --> 01:43:27.199 eight two five five. Go with a sure thing Denver's 1979 01:43:27.239 --> 01:43:29.520 best roofer Excel Roofing dot com. 1980 01:43:29.560 --> 01:43:31.600 You don't pay a cent until you're content. 1981 01:43:34.960 --> 01:43:38.119 Time for an insurance check up free, no obligation comparison 1982 01:43:38.279 --> 01:43:41.840 call Compass Insurance paying too much your coverage at dozens 1983 01:43:41.840 --> 01:43:44.560 of insurance companies find out now three oh three seven 1984 01:43:44.680 --> 01:43:47.479 seven to one help. You'll think you're his only customer 1985 01:43:47.520 --> 01:43:49.760 when you choose Frank durand the real estate Man dot 1986 01:43:49.800 --> 01:43:53.119 com to list your home with Remax Alliance three oh 1987 01:43:53.159 --> 01:43:55.800 three nine two zero sixteen twenty two oh with. 1988 01:43:58.039 --> 01:44:05.000 News so you don't have come running just as fast 1989 01:44:05.039 --> 01:44:08.319 as we can. Shooter's gonna help. 1990 01:44:08.600 --> 01:44:11.359 Come man, this is. 1991 01:44:11.319 --> 01:44:14.680 The trouble Shooter Show. No Tom Martino. 1992 01:44:16.159 --> 01:44:19.680 Hey, I'm Tom Martino, your trouble shooter. Want to buy 1993 01:44:19.680 --> 01:44:23.359 a ninety four piece of crap? Mea a geometro. 1994 01:44:23.399 --> 01:44:26.520 I'm just kidding. Some guy called looking to sell a car. 1995 01:44:26.439 --> 01:44:28.319 Randy, and I said, Randy, you're not gonna believe, but 1996 01:44:28.359 --> 01:44:30.600 these are worth I misread it. 1997 01:44:30.600 --> 01:44:31.479 It was the MSRP. 1998 01:44:31.600 --> 01:44:34.199 I was reading seventy four hundred bucks that when they 1999 01:44:34.279 --> 01:44:35.800 sold brand new in nineteen ninety four. 2000 01:44:35.840 --> 01:44:38.079 He's got a ninety four metro. But I don't mean 2001 01:44:38.119 --> 01:44:39.239 it's a piece of junk. It's not. 2002 01:44:39.319 --> 01:44:41.720 He says it runs okay, and he's done the timing 2003 01:44:41.800 --> 01:44:45.000 and all that stuff, and it doesn't have air. The 2004 01:44:45.039 --> 01:44:48.199 front hood is dented, and he wants about twelve hundred four. 2005 01:44:49.359 --> 01:44:56.600 What I'm seeing online is about that's about that's high. 2006 01:44:57.520 --> 01:44:58.359 And then in. 2007 01:45:00.000 --> 01:45:02.960 I had condition there about you know, two to five 2008 01:45:03.039 --> 01:45:03.960 hundred bucks. 2009 01:45:04.560 --> 01:45:05.600 So anyway you got it. 2010 01:45:05.640 --> 01:45:08.319 You got to make up your own mind right nowadays 2011 01:45:08.319 --> 01:45:09.000 to get any. 2012 01:45:08.800 --> 01:45:12.000 Car that runs for twelve hundred and. 2013 01:45:12.199 --> 01:45:15.079 Randy, you still there. He's looking to sell it. Are 2014 01:45:15.079 --> 01:45:15.560 you still there? 2015 01:45:15.600 --> 01:45:15.920 Randy? 2016 01:45:17.359 --> 01:45:19.039 Yeah, I'm still here, all right. 2017 01:45:19.399 --> 01:45:22.119 So you bought it? Did you buy it for yourself? 2018 01:45:22.119 --> 01:45:24.239 And then did you buy it for yourself and decide 2019 01:45:24.279 --> 01:45:25.239 you didn't want it or what? 2020 01:45:25.920 --> 01:45:28.119 So this is what happened. I had a ninety nine 2021 01:45:28.159 --> 01:45:31.800 dods Ram. It was a cling truck and the throttle 2022 01:45:31.800 --> 01:45:35.800 got stuck wide open and shared the breaks. Long story. 2023 01:45:35.920 --> 01:45:38.760 Truck almost killed me. So I needed a car. A 2024 01:45:38.800 --> 01:45:40.960 friend of mine had this car. You had it for 2025 01:45:41.000 --> 01:45:43.319 four years. Did all that work to it, put brand 2026 01:45:43.319 --> 01:45:46.079 new tires on it. Ten at the windows, you know, 2027 01:45:46.199 --> 01:45:48.600 redid the engine. He redd the whole top end of 2028 01:45:48.600 --> 01:45:52.359 the engine except for the block because the rings were Okay, 2029 01:45:52.359 --> 01:45:54.640 it had eighty thousand miles whenever he bought it, so 2030 01:45:54.680 --> 01:45:57.399 in the last four years it's had twenty nine thousand 2031 01:45:57.439 --> 01:45:58.239 miles put on it. 2032 01:45:59.199 --> 01:46:02.039 But are you here that's original miles because everyone I'm 2033 01:46:02.079 --> 01:46:04.319 seeing here has like two hundred thousand miles. 2034 01:46:04.359 --> 01:46:10.560 Man, I guarantee it's originally I just my friend gave 2035 01:46:10.600 --> 01:46:12.359 it to me after that happened to my truck and 2036 01:46:12.399 --> 01:46:14.520 told me, you know, give me twelve hundred bucks for it. 2037 01:46:15.199 --> 01:46:18.319 And not having a car and needing a car, I 2038 01:46:18.359 --> 01:46:21.000 was like, okay, well. 2039 01:46:21.000 --> 01:46:25.239 Here are some I'm finding some. I'm finding some. 2040 01:46:25.359 --> 01:46:29.920 For sale with no body damage whatsoever and in relatively 2041 01:46:29.960 --> 01:46:32.079 good condition, a little more miles one hundred and fifty 2042 01:46:32.119 --> 01:46:35.159 thousand miles for about fourteen hundred bucks. Look at I'm 2043 01:46:35.199 --> 01:46:38.399 not here to who cares twelve hundred and fourteen hundred thousand. 2044 01:46:38.439 --> 01:46:40.520 I mean, all I'm saying is is I don't know 2045 01:46:40.560 --> 01:46:42.359 if it's a fair price or not. All I'm saying 2046 01:46:42.479 --> 01:46:46.720 is is that any car running is worth something. This 2047 01:46:46.800 --> 01:46:49.279 one does have air in it though for fourteen hundred, 2048 01:46:50.359 --> 01:46:50.920 No it doesn't. 2049 01:46:50.960 --> 01:46:54.000 Wait a minute, no, no, that the one does come 2050 01:46:54.039 --> 01:46:54.399 with air. 2051 01:46:55.640 --> 01:46:58.359 You know they have like they have like thirty six 2052 01:46:58.439 --> 01:47:02.520 horse paps of three cylinder engine. If yeah, the motor, 2053 01:47:02.840 --> 01:47:04.920 you're gonna get like twenty miles of the gallon and 2054 01:47:04.960 --> 01:47:06.159 you're not gonna be able to get out of your 2055 01:47:06.159 --> 01:47:07.840 own way. 2056 01:47:07.920 --> 01:47:08.960 Yeah. 2057 01:47:09.079 --> 01:47:11.359 Because I found the car that had her conditioning, I 2058 01:47:11.359 --> 01:47:12.800 was going to take everything off of it and put 2059 01:47:12.800 --> 01:47:14.520 it in this car because it was cheaper than four 2060 01:47:14.560 --> 01:47:15.840 hundred and forty bucks. 2061 01:47:16.239 --> 01:47:18.600 But then I have a funny story about Geometros when 2062 01:47:18.640 --> 01:47:22.319 they were brand new. I have a funny story about 2063 01:47:22.399 --> 01:47:28.039 Geometros when they were brand new. I my mom was 2064 01:47:28.239 --> 01:47:30.680 an older one, well really older. I mean she had 2065 01:47:30.680 --> 01:47:33.600 me at forty three, so she was getting older and 2066 01:47:33.760 --> 01:47:37.840 she wanted a car, another car, and I wanted to 2067 01:47:37.840 --> 01:47:38.960 buy her brand new cars. 2068 01:47:39.119 --> 01:47:40.479 I bought her brand new. 2069 01:47:40.359 --> 01:47:43.760 Metro and I had it and I took it to 2070 01:47:43.800 --> 01:47:45.560 her and she refused it. 2071 01:47:46.880 --> 01:47:49.279 She said, my second one. 2072 01:47:49.680 --> 01:47:49.840 Uh. 2073 01:47:50.680 --> 01:47:52.560 Anyway, it was funny story. So I had to get 2074 01:47:52.560 --> 01:47:54.880 her alumina at the time. Do you remember those that 2075 01:47:55.000 --> 01:47:58.520 was a nicer car. Listen, So if we hear from 2076 01:47:58.560 --> 01:48:00.960 anyone who wants to buy that for two twelve hundred bucks, 2077 01:48:00.960 --> 01:48:03.119 what the hell right, we'll. 2078 01:48:03.039 --> 01:48:05.199 Let I can I can knock the din out of 2079 01:48:05.199 --> 01:48:08.520 the hood so it looks better, and I'll order the 2080 01:48:08.760 --> 01:48:10.640 outside door handle for the driver's side. 2081 01:48:10.680 --> 01:48:14.239 So yeah, whatever I mean, if we if we hear somebody, 2082 01:48:14.520 --> 01:48:16.359 if we hear somebody who wants it, we can talk 2083 01:48:16.399 --> 01:48:16.800 about it. 2084 01:48:17.079 --> 01:48:19.359 But I appreciate you calling. Again. 2085 01:48:19.520 --> 01:48:22.840 I've been helping some immigrant families who have jobs get 2086 01:48:22.880 --> 01:48:26.680 cars and helping them to get on their feet, and uh, 2087 01:48:27.159 --> 01:48:28.840 I'm going to think about this one for that. 2088 01:48:31.199 --> 01:48:31.600 Again. 2089 01:48:32.159 --> 01:48:35.760 You know, they they they're utilizing these cars to get 2090 01:48:35.760 --> 01:48:36.119 to work. 2091 01:48:36.199 --> 01:48:39.359 So it's something. But if anybody else wants it, give 2092 01:48:39.439 --> 01:48:39.920 us a call. 2093 01:48:40.039 --> 01:48:45.560 We uh, we're not we're not exactly a trade radio show, 2094 01:48:45.640 --> 01:48:48.239 but it's fun. Every once in a while when people 2095 01:48:48.279 --> 01:48:50.640 ask as something unusual, they call me and say, hey, 2096 01:48:50.720 --> 01:48:51.840 do you know where I can get rid of this? 2097 01:48:52.560 --> 01:48:55.479 So that's it. Thank you for calling. 2098 01:48:55.880 --> 01:48:59.680 Three all three, seven, one, three eight, two five five 2099 01:49:00.359 --> 01:49:01.439 A ninety four. 2100 01:49:01.560 --> 01:49:05.439 So that's ninety four, twenty four and fourteen. It's thirty 2101 01:49:05.520 --> 01:49:10.520 years old, thirty year old car. Wow, thirty year old car. 2102 01:49:11.439 --> 01:49:13.199 But man, that you can get an eighty four? 2103 01:49:13.279 --> 01:49:15.479 You can you can get forty let's say fifty to 2104 01:49:15.520 --> 01:49:18.239 seventy for fifty year upon right. Yeah, if you got 2105 01:49:18.279 --> 01:49:20.119 my car that I got out of high school, I 2106 01:49:20.119 --> 01:49:21.119 would be more. 2107 01:49:21.000 --> 01:49:23.720 Than fifty years old. What did you What was your 2108 01:49:23.720 --> 01:49:26.920 first car? Bob Logan with plumb Line Services. What was 2109 01:49:26.920 --> 01:49:27.760 your first car? 2110 01:49:28.199 --> 01:49:32.119 My first car was a Monte Carlo that half the 2111 01:49:32.119 --> 01:49:35.119 trunk was ripped. It was my sister's car and she 2112 01:49:35.159 --> 01:49:39.720 got reranded by a dump truck, so so I got 2113 01:49:39.760 --> 01:49:40.920 to buy it for salvage. 2114 01:49:41.720 --> 01:49:47.960 My I inherited my mom's Pontiac Catalina and it was 2115 01:49:48.000 --> 01:49:49.199 a piece of crap. 2116 01:49:49.800 --> 01:49:55.119 It was gold. Pontiac Catalina was my very first car ever. 2117 01:49:55.720 --> 01:49:58.960 Hey, Tom, mine too. I had a nineteen fifty six 2118 01:49:59.319 --> 01:50:02.560 Pontiac vertible. Shows you how old I am? 2119 01:50:03.520 --> 01:50:05.640 Did you buy? Was it new or what? Oh? 2120 01:50:05.720 --> 01:50:07.680 No, it was it was used. But it costs me 2121 01:50:08.039 --> 01:50:10.399 like a hundred bucks in those days. 2122 01:50:10.359 --> 01:50:12.560 So I had to I forget what year that was. 2123 01:50:12.640 --> 01:50:15.319 It was a it was when she was done with it, 2124 01:50:15.359 --> 01:50:18.479 you know, Pottiac Catalina she had from new, but it 2125 01:50:18.600 --> 01:50:21.479 was really old by the time I got it, and 2126 01:50:21.800 --> 01:50:26.479 didn't last that much longer. But yeah, Pontiac Catalina, I'll 2127 01:50:26.479 --> 01:50:29.800 never forget that. But I've owned such crazy cars in 2128 01:50:29.840 --> 01:50:32.479 my time. One of the most crazy cars I've ever 2129 01:50:32.560 --> 01:50:34.079 owned was. 2130 01:50:34.039 --> 01:50:36.640 A SOB three cylinder. 2131 01:50:36.680 --> 01:50:39.159 I think it was was a weird like either two 2132 01:50:39.239 --> 01:50:40.399 or three cylinders. 2133 01:50:41.159 --> 01:50:42.520 The SOB, the old SOB. 2134 01:50:43.119 --> 01:50:45.680 And that was the first time I ever got ripped off, 2135 01:50:46.520 --> 01:50:49.760 not buying it but selling it. 2136 01:50:49.760 --> 01:50:51.520 It sounds to me like a SOB story. 2137 01:50:51.560 --> 01:50:55.439 Tom oh fuck good one answer that, well, I gotta 2138 01:50:55.479 --> 01:50:57.319 admit that one. That's the first time he's ever come 2139 01:50:57.399 --> 01:51:02.760 up with. Here's what happened. I thought the transmission was 2140 01:51:02.760 --> 01:51:08.640 failing on this SOB and it was slipping and all that. 2141 01:51:08.720 --> 01:51:10.800 So I found a guy that wanted to buy it, 2142 01:51:11.680 --> 01:51:14.279 and he was a mechanic, and I thought, he doesn't 2143 01:51:14.319 --> 01:51:17.279 notice this transmission, you know. I mean, I didn't hide it. 2144 01:51:17.319 --> 01:51:19.359 I just didn't tell him. I think I thought its 2145 01:51:19.359 --> 01:51:22.920 slipping and at the time was in pretty good shape. 2146 01:51:22.960 --> 01:51:23.640 It really was. 2147 01:51:23.720 --> 01:51:26.600 I bought it for all right, and it's a cute 2148 01:51:26.640 --> 01:51:30.119 little car. And then he bought it for six hundred 2149 01:51:30.159 --> 01:51:34.760 bucks and he said, and then he as soon as 2150 01:51:34.760 --> 01:51:36.880 he paid me, and he got the bill salely. 2151 01:51:36.920 --> 01:51:38.960 So oh and under here is a lever. 2152 01:51:39.159 --> 01:51:42.880 He went under the dash and it disengages the transmission. 2153 01:51:42.960 --> 01:51:45.000 They used to do that when they were coasting the hills. 2154 01:51:45.039 --> 01:51:47.119 I guess where it was from, so he said, And 2155 01:51:47.159 --> 01:51:49.640 it was half in and half out. He says, I 2156 01:51:49.680 --> 01:51:51.880 bet you thought I was buying a bad transmission. 2157 01:51:52.119 --> 01:51:55.560 And he drove away. The car was in perfect condition. 2158 01:51:56.079 --> 01:51:58.359 So you said he screwed you, but you were not screwed. 2159 01:51:58.520 --> 01:51:59.640 I wasn't trying to screw him. 2160 01:51:59.640 --> 01:52:04.720 I just wasn't volunteering everything, and he knew exactly. 2161 01:52:04.199 --> 01:52:06.000 What was what was up with that. 2162 01:52:07.119 --> 01:52:12.439 I also had a Honda six hundred sedan or six hundred. 2163 01:52:12.920 --> 01:52:15.960 It was the first time they imported these Hondas. I'm 2164 01:52:15.960 --> 01:52:18.479 not talking about like Honda's you know and love, I'm 2165 01:52:18.479 --> 01:52:22.000 talking about Hondas with a motorcycle engine, right, And they 2166 01:52:22.039 --> 01:52:25.000 called it a six hundred because it was a Honda 2167 01:52:25.520 --> 01:52:27.279 six hundred cc engine. 2168 01:52:28.680 --> 01:52:30.960 And I'll never forget this. I bought it. 2169 01:52:30.960 --> 01:52:34.760 Brand new for eighteen hundred ninety five dollars when I 2170 01:52:34.800 --> 01:52:37.119 was in college. I bought it to have a It 2171 01:52:37.199 --> 01:52:39.760 was my first new car ever, and it was. And 2172 01:52:39.800 --> 01:52:43.159 it was a tiny little car. It fit for people, 2173 01:52:43.720 --> 01:52:45.079 you know, two in the front, two in the back. 2174 01:52:45.439 --> 01:52:50.159 And I drove from college in Miami to New York. 2175 01:52:50.239 --> 01:52:52.479 I went for spring break, I went the opposite, I 2176 01:52:52.479 --> 01:52:53.479 went back home. 2177 01:52:53.520 --> 01:52:57.560 To visit, and I drove. 2178 01:52:58.439 --> 01:53:03.199 I swear to God from that back then in college, 2179 01:53:03.239 --> 01:53:06.039 I drove from Miami to New York. 2180 01:53:07.279 --> 01:53:09.520 And I spent ten dollars in gas. 2181 01:53:09.960 --> 01:53:13.640 Can you imagine that? Ten dollars? And so I forget 2182 01:53:13.640 --> 01:53:15.560 what I was paying for gant was getting. It got 2183 01:53:15.600 --> 01:53:18.479 forty no excuse me, fifty to sixty miles a gallon, 2184 01:53:18.880 --> 01:53:22.079 and it got it did it got like fifty miles 2185 01:53:22.159 --> 01:53:24.399 a gallon? And I think what was a gallon? I 2186 01:53:24.399 --> 01:53:27.479 guess seventy five cents maybe maybe I don't know, but 2187 01:53:27.560 --> 01:53:30.319 whatever it was, I would have to do the math. 2188 01:53:30.560 --> 01:53:33.479 But I remember about ten bucks in gas did not 2189 01:53:33.600 --> 01:53:34.359 include tolls. 2190 01:53:34.399 --> 01:53:36.119 I might have spent more in tolls than I did 2191 01:53:36.119 --> 01:53:36.800 in gas. 2192 01:53:37.199 --> 01:53:39.720 But that would be good for car Day to talk 2193 01:53:39.720 --> 01:53:43.880 about your first car or some of the more unusual 2194 01:53:43.920 --> 01:53:45.039 cars you've ever owned. 2195 01:53:46.079 --> 01:53:49.840 And uh, I had a great what Dotson two ten 2196 01:53:49.960 --> 01:53:53.439 station wagon Dotson dots in twos. 2197 01:53:52.760 --> 01:53:55.520 The precursor to the Nissan, right, the Dotson. 2198 01:53:55.800 --> 01:53:58.920 Yes, it was a it was two tone blue and rust. 2199 01:53:59.600 --> 01:54:01.920 But for seven hundred bucks when I had two kids. 2200 01:54:01.960 --> 01:54:05.479 So it did me well for a couple of years. 2201 01:54:05.600 --> 01:54:08.720 Stephanie years ago had now this is before I knew her. 2202 01:54:08.760 --> 01:54:13.800 She had at home in Arizona. She had Remember those pacers, Yes, 2203 01:54:13.960 --> 01:54:15.239 they looked ugly as hell. 2204 01:54:15.319 --> 01:54:16.680 They looked like little bubbles. 2205 01:54:17.239 --> 01:54:21.119 She had a Pacer with a Southwest design, you remember 2206 01:54:21.159 --> 01:54:25.319 the Southwest like whatever they are the Southwest seats. 2207 01:54:25.159 --> 01:54:26.239 And it was orange. 2208 01:54:26.279 --> 01:54:28.520 Oh that's horrible orange. 2209 01:54:28.479 --> 01:54:29.239 I think she said. 2210 01:54:29.319 --> 01:54:32.680 It was like a pacer. Yeah, that has to be 2211 01:54:32.720 --> 01:54:34.159 the most ugly car ever made. 2212 01:54:34.399 --> 01:54:34.880 What else? 2213 01:54:36.399 --> 01:54:40.680 Now, I've had some pretty chute cool cars, but my 2214 01:54:40.840 --> 01:54:45.239 craziest cars, yeah, that would be. That would be pretty crazy. 2215 01:54:45.279 --> 01:54:46.720 The SOB was about the most. 2216 01:54:46.720 --> 01:54:50.319 I had an MG tom Oh, No, I had an MG. Well, 2217 01:54:50.359 --> 01:54:51.359 I borrowed an MBA. 2218 01:54:51.279 --> 01:54:53.520 When I was a kid and I had my license 2219 01:54:53.560 --> 01:54:56.239 suspended for thirty days and I didn't want to tell 2220 01:54:56.279 --> 01:54:59.319 my future in laws, so I told them that the 2221 01:54:59.359 --> 01:55:01.920 call broke down and they had to send to England 2222 01:55:01.960 --> 01:55:03.319 for the parts. 2223 01:55:04.000 --> 01:55:04.439 Geez. 2224 01:55:05.800 --> 01:55:08.560 My sister had a little NG that I borrowed, and 2225 01:55:09.239 --> 01:55:09.840 they were fun. 2226 01:55:10.159 --> 01:55:13.119 They well, the ones that I this one was like 2227 01:55:13.159 --> 01:55:15.359 the ones that looked like those little old fashioned cars. 2228 01:55:15.359 --> 01:55:18.319 They were the qu'est cars in the world. The MG's 2229 01:55:18.359 --> 01:55:21.520 were the coolest little cars. And once they boxed up 2230 01:55:21.560 --> 01:55:24.760 and got that stupid ugly look, but those rounded fenders 2231 01:55:24.760 --> 01:55:27.880 in the way they were, or those grills that looked like. 2232 01:55:27.800 --> 01:55:31.039 The tiny Bentleys. That was when the MG was so cool. 2233 01:55:31.319 --> 01:55:33.319 And she had one of those, and that was the 2234 01:55:33.359 --> 01:55:35.680 coolest car I've ever saw in my life. But they 2235 01:55:35.760 --> 01:55:38.479 never I have never met an MG that ran. That 2236 01:55:38.680 --> 01:55:39.359 was the problem. 2237 01:55:39.840 --> 01:55:40.079 Never. 2238 01:55:40.359 --> 01:55:42.920 I never never could see one that would run well. 2239 01:55:43.279 --> 01:55:45.920 Everyone was always stranded with them. 2240 01:55:46.199 --> 01:55:46.600 Anyway. 2241 01:55:46.600 --> 01:55:48.720 We got more coming up on The Troubleshooter Show three 2242 01:55:48.800 --> 01:55:51.319 O three seven to one three A two five five 2243 01:55:56.279 --> 01:55:59.560 Go with a sure thing Denver's Best Roofer Excel Roofing 2244 01:55:59.640 --> 01:56:02.319 dot com. You don't pay a cent until you're content. 2245 01:56:05.680 --> 01:56:08.880 Time for an insurance check up free, no obligation. In comparison, 2246 01:56:09.000 --> 01:56:12.560 call Compass insurance paying too much your coverage at dozens 2247 01:56:12.560 --> 01:56:15.319 of insurance companies find out now three all three seven 2248 01:56:15.399 --> 01:56:18.399 seven one help You'll think you're his only customer when 2249 01:56:18.439 --> 01:56:20.920 you choose Frank durand the real estate man dot com 2250 01:56:20.960 --> 01:56:24.079 to list your home with Remax Alliance three all three 2251 01:56:24.159 --> 01:56:30.000 nine two zero sixteen twenty two. Hi, Tom Marks, you 2252 01:56:30.079 --> 01:56:32.359 know you're troubleshooter three all three seven to one three 2253 01:56:32.399 --> 01:56:34.159 talks seven one three eight two five five. 2254 01:56:34.239 --> 01:56:41.359 Randy, Go ahead, Randy, what's going on? Randy? Go ahead? Sir? 2255 01:56:44.119 --> 01:56:45.479 Okay, thank you, Aery. 2256 01:56:45.640 --> 01:56:47.880 I can't yes, sir, go ahead. 2257 01:56:50.359 --> 01:56:52.800 I heard you talking about Randy to tell you what? 2258 01:56:52.920 --> 01:56:56.640 Yes, Sir, I wanted to tell you what I got 2259 01:56:56.760 --> 01:56:57.760 after that Deo Metro. 2260 01:56:59.399 --> 01:57:00.000 What did you get? 2261 01:57:00.239 --> 01:57:04.159 Eighty six Camaro with seventy nine thousand miles one owner 2262 01:57:06.039 --> 01:57:07.960 in immaculate conditions? 2263 01:57:09.159 --> 01:57:11.279 God? Where did you? 2264 01:57:12.520 --> 01:57:16.960 Where did you find an eighty six Camaro with that 2265 01:57:17.039 --> 01:57:20.319 many miles on it? 2266 01:57:20.520 --> 01:57:24.000 Just lucky? I guess, like, I don't know. 2267 01:57:25.039 --> 01:57:29.720 I owned an app and it was the second. 2268 01:57:29.359 --> 01:57:30.000 Car on there. 2269 01:57:31.039 --> 01:57:31.920 How much was it? 2270 01:57:33.319 --> 01:57:34.279 What do you think it's worth? 2271 01:57:36.079 --> 01:57:38.840 God? I'm trying to think. I'm I'm it has there. 2272 01:57:39.039 --> 01:57:44.760 Talking, it has air conditioning, it's the V six unfortunately, 2273 01:57:45.119 --> 01:57:49.560 but oh well that that cuts meres It does cut 2274 01:57:49.600 --> 01:57:50.039 the value. 2275 01:57:51.039 --> 01:57:52.640 But I don't know what is it? 2276 01:57:52.680 --> 01:57:56.840 Where you're I've been told eight to. 2277 01:57:56.760 --> 01:57:59.119 Ten grand, oh easily? 2278 01:57:59.439 --> 01:58:06.319 Yeah, yeah, I paid fifteen dollars and traded a powerwasher. 2279 01:58:09.840 --> 01:58:12.800 Are you always looking for weird deals? Is that your thing? 2280 01:58:14.239 --> 01:58:14.319 So? 2281 01:58:14.399 --> 01:58:17.439 I liked I liked one owner cars. All my cars 2282 01:58:17.439 --> 01:58:20.960 for the last U sevent eight years has been one 2283 01:58:21.000 --> 01:58:24.479 owners and they last me really, really well. I had 2284 01:58:24.520 --> 01:58:27.760 a two thousand and two GMC Sierra with four hundred 2285 01:58:27.800 --> 01:58:32.199 thousand miles on it. I drove it eighty miles every day, 2286 01:58:32.680 --> 01:58:36.840 never overheated, never left me stranded. That was the best 2287 01:58:36.920 --> 01:58:38.039 vehicle I've ever owned. 2288 01:58:38.039 --> 01:58:39.479 In a drunk driver rear into. 2289 01:58:39.359 --> 01:58:41.800 Me in it. Oh, I lost that truck. 2290 01:58:43.279 --> 01:58:45.079 You know, Brandy, you know what I like? 2291 01:58:45.239 --> 01:58:47.680 I like when I hear the stories about someone who 2292 01:58:47.760 --> 01:58:51.279 finds some kind of find in a garage or in 2293 01:58:51.279 --> 01:58:56.000 a barn where or a disgruntled this urban legend about 2294 01:58:56.000 --> 01:59:00.840 this disgruntled woman who whose husband you know, she's getting 2295 01:59:00.880 --> 01:59:04.720 divorced and she sells his uh ferrari or something. No, 2296 01:59:04.720 --> 01:59:07.079 I don't think any of that's ever true, but I 2297 01:59:07.119 --> 01:59:08.439 love hearing about deals. 2298 01:59:09.000 --> 01:59:11.439 That kimaroized deal. How many miles were on it? Did 2299 01:59:11.439 --> 01:59:11.840 you say? 2300 01:59:12.880 --> 01:59:15.479 Seventy nine and sixty seven. 2301 01:59:16.960 --> 01:59:20.239 See that specificity. That guy's really telling the truth. 2302 01:59:21.119 --> 01:59:24.920 And in two thousand and five it had seventy six 2303 01:59:24.960 --> 01:59:27.600 thousand miles tune up an oil change with a sticker 2304 01:59:27.640 --> 01:59:31.720 put on underneath the hood at seventy six thousand miles. God, 2305 01:59:31.880 --> 01:59:34.880 we got it from the original owner. She died, her 2306 01:59:34.960 --> 01:59:35.640 son sold it. 2307 01:59:37.000 --> 01:59:38.960 Well, thanks for calling man, I appreciate it. 2308 01:59:39.279 --> 01:59:41.399 Three oh three seven one three talk seven one three 2309 01:59:41.399 --> 01:59:44.119 eight two five five Bob, this Texas for you. Is 2310 01:59:44.159 --> 01:59:46.920 there any secret check to getting high pressure in low 2311 01:59:46.960 --> 01:59:51.720 pressure shower head? Can you do something to get pressure there? 2312 01:59:52.079 --> 01:59:52.159 Like? 2313 01:59:52.239 --> 01:59:54.520 Do they make shower heads that increased pressure? It doesn't 2314 01:59:54.560 --> 01:59:57.239 increase pressure, does it. It probably restricts flow and makes 2315 01:59:57.239 --> 01:59:58.479 an appearance of pressure. 2316 01:59:58.560 --> 01:59:59.880 Yeah, that's exactly what they do. 2317 02:00:00.920 --> 02:00:02.520 But are they aerated or something? 2318 02:00:02.640 --> 02:00:05.359 But yeah, you can go and get different shower heads. 2319 02:00:05.359 --> 02:00:06.279 It'll help out with that. 2320 02:00:06.720 --> 02:00:11.920 What about increasing he said, like, can you do like 2321 02:00:12.039 --> 02:00:16.079 pressure a circuit? He's not saying circuit, he says, get 2322 02:00:16.159 --> 02:00:19.039 high pressure to there without the whole house? 2323 02:00:19.520 --> 02:00:19.840 Is there? 2324 02:00:20.640 --> 02:00:21.600 Not that I'm aware of that? 2325 02:00:21.640 --> 02:00:25.159 They don't make pressure tanks for parts of the house. Yea, No, 2326 02:00:25.319 --> 02:00:27.640 not that I'm aware. Can you increase pressure in your home? 2327 02:00:28.039 --> 02:00:31.199 You can Is it not wise? Is it not allowed? 2328 02:00:31.279 --> 02:00:32.439 What do you do again? 2329 02:00:32.760 --> 02:00:35.880 All new construction has a pressure regulating vowve. All old 2330 02:00:35.880 --> 02:00:37.880 homes that didn't have one should have one. 2331 02:00:37.920 --> 02:00:41.760 Now, now when you have one, If you don't have one, 2332 02:00:41.800 --> 02:00:43.000 what's the city feed you? 2333 02:00:44.000 --> 02:00:46.079 Well, where systems feed you. 2334 02:00:47.319 --> 02:00:52.600 It's going to fluctuate. And typically, I mean I don't 2335 02:00:52.640 --> 02:00:53.039 really know. 2336 02:00:53.279 --> 02:00:55.239 You're maybe one hundred and twenty, one hundred and thirty, 2337 02:00:55.279 --> 02:00:57.199 maybe one hundred and fifty during the summer because you're 2338 02:00:57.199 --> 02:01:00.319 going to increase the pressure. What you're saying, we should 2339 02:01:00.319 --> 02:01:02.319 have them on our homes, we should have them on 2340 02:01:02.359 --> 02:01:08.039 our homes. And if they if they exceed seventy five psi, 2341 02:01:08.399 --> 02:01:12.600 then then the pressure regulating valve isn't working. And so 2342 02:01:13.119 --> 02:01:17.600 you can, you can reduce the pressure or raise the pressure, 2343 02:01:17.680 --> 02:01:21.439 but if it gets above that, then the pressure regulating 2344 02:01:21.479 --> 02:01:24.880 valve has failed. And a lot of people like high pressure. 2345 02:01:25.000 --> 02:01:26.800 I mean I like it in a shower for example. 2346 02:01:26.880 --> 02:01:31.560 Everybody likes high pressure. But that's what damages your system. 2347 02:01:31.680 --> 02:01:34.119 It's like it's like having high blood pressure. Your body 2348 02:01:34.119 --> 02:01:36.079 can sustain it for a little while, yeah, but then 2349 02:01:36.439 --> 02:01:37.680 things are going to start failing. 2350 02:01:37.760 --> 02:01:39.359 Okay, and then we have a question. 2351 02:01:39.399 --> 02:01:42.800 Does auto insurance cover private owned vehicles working for door 2352 02:01:42.880 --> 02:01:46.439 Dash or Amazon deliveries. The answer is yes if you 2353 02:01:46.520 --> 02:01:48.720 tell them about it, but you have to pay for it. 2354 02:01:48.960 --> 02:01:52.319 But normally these places have insurance that will cover you 2355 02:01:52.359 --> 02:01:55.000 when you're on the clock or on the app, so 2356 02:01:55.079 --> 02:01:58.800 you have your own and then this one kicks in 2357 02:01:58.880 --> 02:01:59.880 when you're on the. 2358 02:01:59.760 --> 02:02:02.159 App app, so ask about those. 2359 02:02:02.840 --> 02:02:06.399 And then somebody asked about a shove are installed all 2360 02:02:06.439 --> 02:02:09.840 the time, families with small children need them. 2361 02:02:10.479 --> 02:02:11.600 Oh oh oh, he said. 2362 02:02:11.640 --> 02:02:14.520 Tub showers are installed still all the time. See I 2363 02:02:14.560 --> 02:02:16.680 talk against him. I think they're the ugliest things in 2364 02:02:16.720 --> 02:02:19.720 the world, the kind you step over, the regular showers, 2365 02:02:19.760 --> 02:02:22.560 the curtain, or those the ugly diffused doors. But they're 2366 02:02:22.600 --> 02:02:25.439 saying people with kids they want a place to bathe. 2367 02:02:25.600 --> 02:02:27.520 And it or hot soak in the winter. 2368 02:02:28.600 --> 02:02:33.680 Except I think truly, he says, I use my tub 2369 02:02:33.720 --> 02:02:37.159 to store water when our Vada shut off the water 2370 02:02:37.239 --> 02:02:39.479 for a day for repairs. A lot of us use 2371 02:02:40.319 --> 02:02:43.199 use water in a tub or use tubs. Here's the 2372 02:02:43.239 --> 02:02:46.600 thing I believe. I believe they're useless, these tub showers. 2373 02:02:47.000 --> 02:02:49.800 I say, get a shower and get a tub. I 2374 02:02:49.800 --> 02:02:52.039 mean in a newer home. That's what they're mostly doing. 2375 02:02:52.359 --> 02:02:55.319 The combinations are ugly. Oh, if you have a room, 2376 02:02:55.359 --> 02:02:57.840 if you have the room, right, But if no, I know, 2377 02:02:59.159 --> 02:03:03.399 obviously small all our homes need it. Here's tom I 2378 02:03:03.560 --> 02:03:08.039 called bs on. Manufacturers don't pay the same amount of 2379 02:03:08.039 --> 02:03:12.680 money for warranty repair. Oh okay, I said, don't distrust 2380 02:03:12.720 --> 02:03:14.920 the dealer if you need warranty work, to talk you 2381 02:03:15.000 --> 02:03:16.720 out of it because they get paid anyway. 2382 02:03:17.079 --> 02:03:19.199 And this guy says, I called bs I. 2383 02:03:19.159 --> 02:03:24.800 Know, manufacturers don't pay the same for warranty repairs as 2384 02:03:24.840 --> 02:03:27.960 a customer would. But you see, this wasn't the case. 2385 02:03:28.000 --> 02:03:30.239 They're not trying to get the customer to pay for it. 2386 02:03:30.720 --> 02:03:32.880 They're trying. What they were trying to say is you 2387 02:03:32.920 --> 02:03:33.880 don't need the work. 2388 02:03:34.520 --> 02:03:37.199 So I don't think they were trying to screw this 2389 02:03:37.279 --> 02:03:40.039 guy because they weren't trying to get him to pay 2390 02:03:40.079 --> 02:03:42.960 for it. The manufacturer would have paid for it on recall, 2391 02:03:43.520 --> 02:03:46.119 but they said he didn't need it. And I said, 2392 02:03:46.159 --> 02:03:48.960 the only reason they would say that because they believe it, 2393 02:03:49.039 --> 02:03:52.479 because they would get paid from the manufacturer. I wasn't 2394 02:03:52.520 --> 02:03:55.279 saying that, or maybe I did say an error that 2395 02:03:55.319 --> 02:03:58.600 the manufacturer pays them for the repair the same amount 2396 02:03:58.640 --> 02:03:59.399 as a consumer. 2397 02:04:00.000 --> 02:04:00.840 I don't think they do. 2398 02:04:01.640 --> 02:04:04.600 If I said that I was wrong, I wasn't insinuating that. 2399 02:04:04.680 --> 02:04:08.079 What I'm insinuating is whether the dealer does it or not, 2400 02:04:08.479 --> 02:04:11.520 they will get paid by the manufacturer for warranty work. 2401 02:04:11.880 --> 02:04:16.800 I have a question for plumbline for Bob. My Parker 2402 02:04:16.840 --> 02:04:19.920 home has a raised floor basement. 2403 02:04:20.399 --> 02:04:23.520 The floor is three quarter inch plywood and about two 2404 02:04:23.520 --> 02:04:28.560 feet of dirt underneath, and there are pipes four inch 2405 02:04:28.720 --> 02:04:33.680 diameter that come through the basement from outside. One just 2406 02:04:33.800 --> 02:04:36.359 terminates a foot above the basement floor. 2407 02:04:37.279 --> 02:04:40.399 I think these are those four inch Those are drains, right, okay? 2408 02:04:41.079 --> 02:04:43.840 And it terminates above the basement floor. That's for a 2409 02:04:43.920 --> 02:04:46.680 rough in a toilet. I think he said four inches 2410 02:04:46.720 --> 02:04:50.359 aren't okay. Hold on, but he says to go to 2411 02:04:50.439 --> 02:04:54.119 the plywood floor into a two foot dirt area. 2412 02:04:54.279 --> 02:04:56.239 Three goes into. 2413 02:04:56.239 --> 02:04:59.479 Go with a sure thing Denver's Best roofer Excel Roofing 2414 02:04:59.600 --> 02:05:02.279 dot com. You don't pay a cent until you're content. 2415 02:05:05.640 --> 02:05:08.840 Time for an insurance check up free no obligation. In comparison, 2416 02:05:08.960 --> 02:05:12.520 call Compass insurance paying too much your coverage at dozens 2417 02:05:12.520 --> 02:05:15.239 of insurance companies. Find out now three all three seven 2418 02:05:15.279 --> 02:05:17.640 to seven to one help. You'll think you're his only 2419 02:05:17.720 --> 02:05:20.199 customer when you choose Frank durand the real estate man 2420 02:05:20.239 --> 02:05:23.680 dot com to list your home with Remax Alliance three 2421 02:05:23.680 --> 02:05:34.600 all three nine two zero sixteen twenty two. Hi Tom Martino, 2422 02:05:34.680 --> 02:05:36.960 you're a troubleshooter. Three O three seven to one three 2423 02:05:37.039 --> 02:05:39.560 talk Very Active show three oh three seven one three 2424 02:05:39.560 --> 02:05:42.039 eight two five five MHO eight time on one of 2425 02:05:42.079 --> 02:05:45.319 my YouTube war and says, I get eighty pounds uh 2426 02:05:46.159 --> 02:05:48.079 EIGHTPSI for water in Denver. 2427 02:05:48.760 --> 02:05:50.680 I got a shower head from Denver. 2428 02:05:50.399 --> 02:05:54.439 Water that puts out a very nice high pressure spray 2429 02:05:54.479 --> 02:05:57.399 for free. 2430 02:05:58.720 --> 02:05:59.159 Go ahead. 2431 02:05:59.319 --> 02:06:02.319 You can actually quest those, I believe, and they'll send 2432 02:06:02.359 --> 02:06:05.279 you one for free, one per household, and they. 2433 02:06:05.520 --> 02:06:07.920 Do cut restrict they'll flow a little to get that 2434 02:06:08.000 --> 02:06:08.600 pressure flow. 2435 02:06:08.680 --> 02:06:12.399 But there they're right that because I got. 2436 02:06:12.239 --> 02:06:13.520 One and they're pretty good. 2437 02:06:13.720 --> 02:06:14.600 Yeah, they're really good. 2438 02:06:15.039 --> 02:06:17.039 Am I on Denver Water here? I don't know, I'm not. 2439 02:06:17.159 --> 02:06:20.000 I'm on Cherry Creek something that's south. 2440 02:06:20.039 --> 02:06:22.680 I actually lived in Highland's Ranche when I got mine, 2441 02:06:22.760 --> 02:06:24.520 so I can. 2442 02:06:24.479 --> 02:06:27.640 Just probably buy one anyway. 2443 02:06:27.680 --> 02:06:30.920 He said, he tried to find it on Denver water site. 2444 02:06:31.520 --> 02:06:34.000 He'll see if there's a model number. Yeah, thanks, get 2445 02:06:34.000 --> 02:06:35.720 me a model number and a brand. I'll bet you 2446 02:06:35.760 --> 02:06:39.640 Amazon has them. But you said the ones that offered 2447 02:06:39.640 --> 02:06:42.640 a softened water with that cartridge, that doesn't really work 2448 02:06:42.680 --> 02:06:43.840 on the showerhead, right. 2449 02:06:44.359 --> 02:06:47.039 I don't see how it's going to soften the water. Yeah, 2450 02:06:47.119 --> 02:06:50.359 you know it's it's going to remove sediment and minerals possibly, 2451 02:06:50.439 --> 02:06:54.680 but which might might help. But it certainly isn't going 2452 02:06:54.680 --> 02:06:55.520 to soften the water. 2453 02:06:56.960 --> 02:06:57.319 Okay. 2454 02:06:57.359 --> 02:07:03.680 Now, so the inline fan in these four inch pipes 2455 02:07:04.680 --> 02:07:11.039 sound much like a mitigation for it, says, Can I 2456 02:07:11.079 --> 02:07:15.920 add a four inch inline for the incoming floor pipe 2457 02:07:15.920 --> 02:07:21.000 to generate more airflow into that raised area above the 2458 02:07:21.079 --> 02:07:25.800 dirt or will this cause air balance issues? I can't 2459 02:07:25.800 --> 02:07:28.079 see why they would want to do that though. Why 2460 02:07:28.600 --> 02:07:30.640 you would want to bring in more air? I I 2461 02:07:30.680 --> 02:07:32.640 don't get it. 2462 02:07:32.680 --> 02:07:34.359 Is it to make it cooler? Is that what he 2463 02:07:34.399 --> 02:07:34.760 wants to do? 2464 02:07:35.000 --> 02:07:38.640 Can I add a four inch inline for the incoming 2465 02:07:38.720 --> 02:07:44.239 floor pipe incoming to generate more airflow into that raised 2466 02:07:44.319 --> 02:07:48.399 area above the dirt? But is that to keep don't 2467 02:07:48.520 --> 02:07:50.760 I don't understand. Does it get really hot down there. 2468 02:07:50.800 --> 02:07:54.800 Maybe is that what he's trying to do? Okay, anyway, 2469 02:07:55.399 --> 02:07:58.399 you know, as far as it is a good point 2470 02:07:58.439 --> 02:08:00.640 as far as air circulation and gen if you had 2471 02:08:00.640 --> 02:08:04.319 a crawl space or a basement area, you need to 2472 02:08:04.399 --> 02:08:06.840 keep that insulated from your house. If it's not if 2473 02:08:06.840 --> 02:08:08.960 it's not heated or cool, you need to keep it 2474 02:08:09.000 --> 02:08:11.880 insulated from the house. Really, you do shut off unless 2475 02:08:11.960 --> 02:08:14.880 there are vents down there. Now, if there are vents 2476 02:08:14.920 --> 02:08:15.439 down there and. 2477 02:08:15.399 --> 02:08:18.560 It's unfinished, you really should close off those vents. 2478 02:08:18.600 --> 02:08:20.600 Don't you think there are crawl spaces right that. 2479 02:08:20.640 --> 02:08:22.479 We're no, Well, i'm talking about now, I'm talking about 2480 02:08:22.520 --> 02:08:22.880 a basement. 2481 02:08:22.920 --> 02:08:26.079 If you have an unfinished basement, Okay, in an unfinished 2482 02:08:26.159 --> 02:08:28.520 basement that needs to be shut off if it's not 2483 02:08:28.640 --> 02:08:31.000 heated or cool. Don't you think or I guess you 2484 02:08:31.039 --> 02:08:33.760 could leave it open if it's cool in the summer. 2485 02:08:33.880 --> 02:08:36.479 Right, you're talking about the vents now. 2486 02:08:36.399 --> 02:08:39.199 No, I'm talking about the area itself, just a door 2487 02:08:39.319 --> 02:08:40.279 leaning downstair. 2488 02:08:40.840 --> 02:08:43.560 I would keep it on because again, if it's. 2489 02:08:43.560 --> 02:08:45.239 We keep it on meaning what do you mean keep 2490 02:08:45.239 --> 02:08:45.479 it on? 2491 02:08:45.560 --> 02:08:45.760 Keep? 2492 02:08:46.159 --> 02:08:48.319 Well, I mean i'd keep the doors open. If there's 2493 02:08:48.479 --> 02:08:49.039 if there's. 2494 02:08:49.000 --> 02:08:50.600 Oh okay, yeah, cool air down there. 2495 02:08:50.800 --> 02:08:53.079 Right, If there's a returner, especially if there's a return 2496 02:08:53.159 --> 02:08:55.319 air event down there, it's gonna pull that cool air. 2497 02:08:55.199 --> 02:08:58.600 Back up there. And that's another thing. Furnaces have to breathe. 2498 02:08:58.800 --> 02:09:01.399 I notice a lot of people store stuff sometimes in 2499 02:09:01.520 --> 02:09:04.279 mechanical rooms that can choke down their system. 2500 02:09:04.359 --> 02:09:08.600 Right, that can or a lot of times around your house. 2501 02:09:08.600 --> 02:09:11.960 So typically the return error which pulls the air in 2502 02:09:12.479 --> 02:09:14.560 is on your walls. Sometimes it's on your floor, but 2503 02:09:14.840 --> 02:09:15.840 a lot of times people have. 2504 02:09:15.840 --> 02:09:18.159 Went over there. Yeah, okay, were you behind that? 2505 02:09:18.239 --> 02:09:21.520 Your couch shoved up against it is kind of some 2506 02:09:21.600 --> 02:09:21.840 of it. 2507 02:09:21.880 --> 02:09:24.000 But you're right, it's got to be open. 2508 02:09:23.840 --> 02:09:25.439 Doesn't You need to pull it away from the wall 2509 02:09:25.439 --> 02:09:28.199 a little bit so that your system can breathe. 2510 02:09:28.239 --> 02:09:30.279 I got to turn that down. I agree with you 2511 02:09:30.359 --> 02:09:32.800 on that. That is that is necessary. 2512 02:09:32.880 --> 02:09:38.159 So return air are the greats you see about six 2513 02:09:38.239 --> 02:09:41.359 inches above the floor, right, yep, six to eight inches 2514 02:09:41.399 --> 02:09:44.239 above the floor, and their rectangle they don't look like 2515 02:09:44.239 --> 02:09:46.399 a little vent like a heating vent. They look like 2516 02:09:46.439 --> 02:09:51.520 a rectangle a grate. Correct, and you need to make 2517 02:09:51.560 --> 02:09:56.399 sure they're clear. Those are return airs and sometimes when 2518 02:09:56.680 --> 02:09:58.720 you guys go into check systems. 2519 02:09:58.760 --> 02:10:01.239 You're getting a lot of calls now because of the heat. 2520 02:10:01.840 --> 02:10:05.960 I'm do you get more calls for imbalance when it's 2521 02:10:06.000 --> 02:10:09.800 heat or more calls when it's imbalanced in the cold? 2522 02:10:10.319 --> 02:10:10.439 Uh? 2523 02:10:10.680 --> 02:10:12.000 During air conditioning season. 2524 02:10:12.079 --> 02:10:14.399 Yeah, that's when you notice how hot it is in 2525 02:10:14.439 --> 02:10:18.159 a certain area. Okay, So in the times you check those, 2526 02:10:18.800 --> 02:10:22.399 do you ever find there's just not enough air return? 2527 02:10:23.800 --> 02:10:26.319 Quite often? Yes, especially if. 2528 02:10:26.279 --> 02:10:29.199 But you can't just add a return air anywhere, can you? 2529 02:10:29.920 --> 02:10:32.159 There are some Yeah, there are some things you can 2530 02:10:32.319 --> 02:10:34.880 you can't add. You can add a return air, yes, what. 2531 02:10:35.119 --> 02:10:37.279 You make one, but if there's not one up there in. 2532 02:10:38.119 --> 02:10:42.039 For example, or increase the return air where it is 2533 02:10:42.039 --> 02:10:45.199 is another one. Sometimes you can put a vent in 2534 02:10:45.399 --> 02:10:49.640 above a door. You know, a lot of times people 2535 02:10:49.840 --> 02:10:52.479 and children like, for whatever reason, it seems like the 2536 02:10:52.560 --> 02:10:54.920 children's bedroom is always above the garage, which is always 2537 02:10:54.960 --> 02:10:57.479 the hottest room in the house. And so because the 2538 02:10:57.600 --> 02:11:01.119 kids don't need privacy necessary necessarily, you can put a 2539 02:11:01.199 --> 02:11:04.439 vent in above the door to allow error that moves 2540 02:11:04.479 --> 02:11:06.560 back and forth. Us they can sell their door closed, 2541 02:11:06.560 --> 02:11:09.239 but eric will moved back and forth there. So there 2542 02:11:09.239 --> 02:11:13.119 are some things you can do. But again, if you're 2543 02:11:13.119 --> 02:11:15.520 having those issues, get an expert out, whether it's US 2544 02:11:15.640 --> 02:11:20.119 or another reputable furnace and air conditioning company, and they 2545 02:11:20.159 --> 02:11:21.399 can give you some suggestions. 2546 02:11:21.479 --> 02:11:24.479 Alicia, what's going on with your sister real quick here 2547 02:11:24.479 --> 02:11:25.680 and I'll take it after the break. 2548 02:11:25.680 --> 02:11:27.600 What's going on? Let me get the right people on. 2549 02:11:27.840 --> 02:11:32.319 She is evicted because we've been trying to pay her rent. 2550 02:11:32.399 --> 02:11:34.680 She's in jail right now, and we've been trying to 2551 02:11:34.720 --> 02:11:36.840 pay her rent and the manager is like avoiding us 2552 02:11:36.840 --> 02:11:38.039 in every Do. 2553 02:11:38.039 --> 02:11:39.720 You think she's being evicted? 2554 02:11:40.560 --> 02:11:43.159 Do you think she's being evicted for lack of payment 2555 02:11:43.239 --> 02:11:45.119 or that he just doesn't want her there because of 2556 02:11:45.159 --> 02:11:46.840 the Does he know she's in jail? 2557 02:11:48.319 --> 02:11:50.600 Yeah, and we've tried to contact her. She said that 2558 02:11:50.680 --> 02:11:53.479 we needed to get normal to call. Well, she tried 2559 02:11:53.520 --> 02:11:55.520 to call her and there's a block on there, so 2560 02:11:55.560 --> 02:11:56.800 she can't call. 2561 02:11:57.000 --> 02:11:59.880 Actually, believe it or not. Being in jail is not 2562 02:12:00.640 --> 02:12:01.640 grounds for eviction. 2563 02:12:03.680 --> 02:12:04.479 It's her boyfriend. 2564 02:12:04.600 --> 02:12:05.840 She don't like her boyfriend. 2565 02:12:06.319 --> 02:12:08.439 Wait a minute, does her boyfriend live. 2566 02:12:08.319 --> 02:12:12.680 There too, No, he's been staying there to save the 2567 02:12:12.720 --> 02:12:15.159 apartment for her and he's on way. 2568 02:12:15.640 --> 02:12:17.479 She doesn't want him staying there. 2569 02:12:19.239 --> 02:12:21.600 Yeah, she doesn't like him, okay. 2570 02:12:22.000 --> 02:12:23.880 In other words, she wants him out of there. But 2571 02:12:24.119 --> 02:12:25.159 is he on the lease? 2572 02:12:26.840 --> 02:12:27.479 No? 2573 02:12:27.479 --> 02:12:29.239 No, okay, hold. 2574 02:12:28.960 --> 02:12:31.000 On, we'll come right back to you. I'm Tom Martino. 2575 02:12:31.520 --> 02:12:33.319 Hold on, Alicia will come right back to you on 2576 02:12:33.399 --> 02:12:36.880 the Troubleshooter Show. Go with a sure thing Denver's Best 2577 02:12:36.960 --> 02:12:39.840 rufer Excel Roofing dot com. You don't pay a cent 2578 02:12:40.039 --> 02:12:46.840 until you're content. Time for an insurance checkup free, no obligation. 2579 02:12:46.880 --> 02:12:50.720 In comparison, call Compass Insurance paying too much your coverage 2580 02:12:50.720 --> 02:12:53.319 at dozens of insurance companies find out now three O 2581 02:12:53.439 --> 02:12:55.800 three seven to seven to one help. You'll think you're 2582 02:12:55.840 --> 02:12:58.359 his only customer when you choose Frank durand the real 2583 02:12:58.439 --> 02:13:01.439 estate Man dot com to listen your home with Remax 2584 02:13:01.479 --> 02:13:04.560 Alliance three oh three nine two zero sixteen twenty two. 2585 02:13:13.439 --> 02:13:17.399 Hi Tom Martino, you're troubleshooter. Okay, So Alicia your sister. 2586 02:13:17.560 --> 02:13:19.239 How long has she been in jail by the way, 2587 02:13:21.359 --> 02:13:22.079 three months? 2588 02:13:22.239 --> 02:13:25.319 Okay? When will she be out? 2589 02:13:25.640 --> 02:13:28.640 I don't know. They keep canceling gourt in Texas if 2590 02:13:28.640 --> 02:13:30.279 they only have it once a month and they get 2591 02:13:30.279 --> 02:13:31.119 canceled it too much. 2592 02:13:31.039 --> 02:13:35.680 And is her lease here in Colorado? Yes, okay, here's 2593 02:13:35.720 --> 02:13:38.199 what I want to tell you. If she when is 2594 02:13:38.239 --> 02:13:39.039 the lease up? 2595 02:13:41.840 --> 02:13:44.079 It's I don't know when it's up, I really don't. 2596 02:13:44.199 --> 02:13:47.399 I just know that she wrote a letter giving permission 2597 02:13:47.479 --> 02:13:51.239 to put Chad onto the lease her boyfriend. 2598 02:13:51.600 --> 02:13:55.880 Oh, so what is the issue now? Is your sister 2599 02:13:56.039 --> 02:13:57.600 being evicted right now? 2600 02:13:58.720 --> 02:13:58.960 Yes? 2601 02:13:59.520 --> 02:14:02.039 What is That's the reason for the eviction. 2602 02:14:03.399 --> 02:14:04.439 Non payment of rent? 2603 02:14:04.840 --> 02:14:05.319 Okay? 2604 02:14:05.800 --> 02:14:08.119 Well, that's a good reason. That's one of the few 2605 02:14:08.199 --> 02:14:11.239 reasons they can now get rid of people. So non 2606 02:14:11.319 --> 02:14:12.680 payment of rent, and. 2607 02:14:12.560 --> 02:14:15.479 What she instructed you to do was to pay the 2608 02:14:15.520 --> 02:14:18.399 rent yep? Okay. 2609 02:14:18.720 --> 02:14:21.359 On the non payment of rent? How many months are 2610 02:14:21.359 --> 02:14:21.920 we talking? 2611 02:14:23.760 --> 02:14:24.159 Three? 2612 02:14:24.720 --> 02:14:26.119 Do you have the money to make it? 2613 02:14:28.640 --> 02:14:28.840 Yes? 2614 02:14:28.880 --> 02:14:29.079 Sir? 2615 02:14:29.439 --> 02:14:31.680 What stage is the eviction in right now? 2616 02:14:32.840 --> 02:14:35.720 It's already went to court. The judge did give say, 2617 02:14:35.880 --> 02:14:38.960 tell Chad that it's up to the manager at this 2618 02:14:39.039 --> 02:14:40.159 point whether okay? 2619 02:14:40.600 --> 02:14:41.279 So they did not? 2620 02:14:41.920 --> 02:14:44.960 Okay? When you went to court the hearing, who was there? 2621 02:14:45.079 --> 02:14:46.920 Was he there? Chad? The boyfriend there? 2622 02:14:48.159 --> 02:14:48.560 Yes, sir? 2623 02:14:49.199 --> 02:14:49.960 Were you there? 2624 02:14:51.359 --> 02:14:51.560 No? 2625 02:14:52.079 --> 02:14:54.880 Did Chad offer to make full payment at that time? 2626 02:14:56.079 --> 02:14:56.359 Yep? 2627 02:14:57.239 --> 02:14:58.560 And the judge refused. 2628 02:14:59.840 --> 02:15:01.520 No, So he said it was up to the management. 2629 02:15:02.600 --> 02:15:03.239 That's well. 2630 02:15:03.319 --> 02:15:06.359 Then the judge refused to say they had to take it. 2631 02:15:06.680 --> 02:15:10.039 In other words, the judge said they can decide whether or. 2632 02:15:10.039 --> 02:15:11.239 Not to take the payment. 2633 02:15:12.520 --> 02:15:13.039 Yes first. 2634 02:15:13.520 --> 02:15:16.359 In other words, they could proceed with the eviction if 2635 02:15:16.359 --> 02:15:20.399 they wanted to. Yep, there must have been a reason 2636 02:15:20.439 --> 02:15:22.760 for that. Do you know why the judge would have 2637 02:15:22.800 --> 02:15:27.159 said that, were they see, we need to investigate this, 2638 02:15:27.680 --> 02:15:32.600 because normally that would cure it. And I don't understand 2639 02:15:32.640 --> 02:15:36.319 why they're not allowing them to cure it. So hold on, Kaschina. 2640 02:15:36.439 --> 02:15:38.560 Let's get her on with Brad O'Brien if we can 2641 02:15:38.640 --> 02:15:41.479 tomorrow and get a copy of the lease if we can. 2642 02:15:41.600 --> 02:15:42.760 If not, we'll still get her on. 2643 02:15:42.840 --> 02:15:45.079 By the way, plumb line services when they're not here, 2644 02:15:45.159 --> 02:15:48.079 plumbline Services dot com three oh three, five eight six 2645 02:15:48.159 --> 02:15:51.560 ten eighty six three oh three Martino to save all 2646 02:15:51.560 --> 02:15:52.399 your problems for me. 2647 02:15:53.399 --> 02:15:53.760 See me