Speaker 1: Yea ripped of bad news?
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Speaker 3: The Troubleshooter Show. No Tom Martine, welcome.
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Speaker 4: it's card day here on the Troubleshooter Show. By the way,
Speaker 4: we do more than just car questions. Today we go
Speaker 4: after the bad guys, a bad contractor a bad landlord.
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Speaker 4: always get us at help at troubleshooter dot com as well.
Speaker 4: And that's it. We look forward to it. Today. I
Speaker 4: got Kevin Calkin shared an auto tech Uncle, Kevin, what's
Speaker 4: going on?
Speaker 5: Man?
Speaker 4: Same same Happy Friday, Happy Friday, I do love Friday.
Speaker 4: Friday's is a good thing. Jeff fic Kimera transmission. What's
Speaker 4: going on, Jeff?
Speaker 6: Day in, day out, same on me.
Speaker 4: Yeah, Kevin wasn't here last week. I'm you seeing you
Speaker 4: every week? Yeah, you got so busy at the store.
Speaker 4: You had to play store manager.
Speaker 6: You had to work for a living. That's Friday.
Speaker 4: Yeah, yeah, that's how it works. How is biz, guys?
Speaker 4: I mean, are we picking up in the automotive? Is
Speaker 4: a lot of repairs where we at.
Speaker 6: It's been weird, it's been pretty schizophrenic.
Speaker 4: Yeah, Like, give me an idea, though, Why what do
Speaker 4: you think so going on?
Speaker 7: One minute you can't keep up. You're chasing your tail,
Speaker 7: just trying to get anything done, and the next minute
Speaker 7: you're having the guys call the phones to make.
Speaker 6: Sure they're working. Yep, yeah, same thing. We're busy three
Speaker 6: four days and then the fifth day.
Speaker 8: Dad.
Speaker 4: You're a little different, chef, because your average, your average
Speaker 4: job and ticket is how long in your shop? Five days?
Speaker 4: Three days?
Speaker 7: Because of the parts supply problems, which we've been talking
Speaker 7: about forever. I tell everybody to plan on five to
Speaker 7: ten business days and if we can get it done,
Speaker 7: faster we will.
Speaker 4: Yeah, okay, So I mean you have that car, while
Speaker 4: you have it more than a week.
Speaker 6: Ten, it's strands a lift for a few days at least.
Speaker 4: And Kevin, you're generally in and out in the day right.
Speaker 6: For that, we do heavies that that'll sit, you know,
Speaker 6: that'll be in the shop for three, four or five days.
Speaker 6: But yeah, we had to turn and burn you know,
Speaker 6: fifteen twenty cars a day.
Speaker 4: Yeah, you got to move it. Car counts everything. Now
Speaker 4: let me ask you guys this pricing. So we've heard
Speaker 4: about the tariffs, especially when it comes to auto parts.
Speaker 4: Are you guys actually seeing an increase in say, alternators,
Speaker 4: break pads, stuff you deal with every day. Let's go
Speaker 4: to oil filters for you, Kevin, is it really nothing yet?
Speaker 6: I haven't seen anything yet. And if it is, it's
Speaker 6: very very small.
Speaker 4: It's the same as it would be without hearing about
Speaker 4: the tariff exactly. Not that it can't get worse.
Speaker 6: It may be coming still. So we just don't know.
Speaker 4: How about transmissions, Jeff. For parts for transmissions, well, they've
Speaker 4: been going up forever.
Speaker 7: I mean the cost is you know, probably tripled in
Speaker 7: the last couple of years since the whole COVID things
Speaker 7: made everything blow up. We did notice after the teriff
Speaker 7: were announced, one of the manufacturers did in preparation of
Speaker 7: the terraff They haven't even experienced them raised prices on
Speaker 7: certain goods that they're coming out of Mexico or Canada.
Speaker 4: So they're pretending their cost went up and it didn't.
Speaker 7: Yeah, they were acting like oil speculators, and you raise
Speaker 7: the price now because you're going to pay for it tomorrow.
Speaker 4: I'll give you an idea that to tries mean us.
Speaker 4: Do you guys remember when oil was really high and
Speaker 4: everybody ups FedEx any delivery, fuel charges.
Speaker 6: Tress services, every surcharges yep.
Speaker 4: And then somehow when it went down during Trump's first
Speaker 4: run there and during COVID. I remember during COVID there
Speaker 4: was a gas station one in Elizabeth and one in
Speaker 4: Parker Gallon. That was only like five years ago, guys,
Speaker 4: but that fuel search yard still didn't go away.
Speaker 6: Well now they're calling environmental charges.
Speaker 4: Yeah, it's all bs. It's called profit.
Speaker 6: Call it what it is. It is.
Speaker 4: It kills me with restaurants too. Why in the hell
Speaker 4: do they actually charge uh extra and call it Back
Speaker 4: in the day they called it a COVID fee. Now
Speaker 4: they call it whatever staff this, Why don't you just
Speaker 4: raise the price on the stake or the drink, you know,
Speaker 4: why try to fool people that your prices are better
Speaker 4: than they are?
Speaker 9: All right?
Speaker 4: Three zho three seven one three eight two five five.
Speaker 4: I was ready to go to Zach dere Kelly. I
Speaker 4: have no idea if he dropped off, but he had
Speaker 4: a real estate question. We got three lines open, three
Speaker 4: zero three Martino. Do you guys see uh some of
Speaker 4: those Supreme Court Uh, I guess wins for Trump. I
Speaker 4: guess that's the way to put it. I'm not going
Speaker 4: to pretend to understand them, but I guess one federal
Speaker 4: judge now cannot shut down, uh, the entire country based
Speaker 4: on a ruling only for that case in front of them.
Speaker 4: That was a pretty big one.
Speaker 6: That was huge.
Speaker 4: And then the other one I heard just coming in.
Speaker 4: I forget what state it was, but someone basically sued
Speaker 4: the state because there were books that the teacher was
Speaker 4: reading that had Tennessee Tennessee.
Speaker 5: BTQ not wanting their kids to be forced to read
Speaker 5: LGBTQ books.
Speaker 4: Or non LGBTQ parents not wanting their kids to have
Speaker 4: to participate. Yeah, and they ruled on that saying basically,
Speaker 4: the parent has to be notified and they can opt out.
Speaker 4: So I mean that's an interesting common sense Well you
Speaker 4: would think it's common sense, but we know in this
Speaker 4: in these days right now.
Speaker 7: You have the other one too. I think it was
Speaker 7: North Carolina where they upheld not being able to use
Speaker 7: federal funds for planned parenthood.
Speaker 4: Oh yeah, that was YESTERA or Thursday. Yeah, yeah, I
Speaker 4: saw that too. So if a state like Colorado, that
Speaker 4: one was interesting because they we're trying to force a state,
Speaker 4: and we're talking about any state that decides we're not
Speaker 4: going to pay for abortions. In that state they could not.
Speaker 4: They were sued saying that Medicaid have to pay for it.
Speaker 4: And remember Medicaid is not just the state, it's the
Speaker 4: state and federal government. So when the federal government stopped
Speaker 4: paying for it, it puts it all on the state. And
Speaker 4: the state said, well, we're not going to pay for
Speaker 4: abortions anymore for people on Medicaid or the poor, if
Speaker 4: you will. And basically the Supreme Court said, yeah, they
Speaker 4: have the right to do that. But I think a
Speaker 4: lot of that went back to the state rights.
Speaker 7: I went to specifically for the state, which opens the
Speaker 7: door for other states that want to participate the same way.
Speaker 4: Yeah, exactly, And you know, Walk.
Speaker 5: I'm very much pro choice, but I also am against
Speaker 5: the federal government pay for any of these things, whether
Speaker 5: it's NPR or plant power. There should be enough private money.
Speaker 5: If you want to support them, go ahead and with them.
Speaker 5: My money should not be going to these organizations, even
Speaker 5: if I'm in favor of what they're doing.
Speaker 4: Well, I like, I look at it a little different.
Speaker 4: I think people in a state, and I don't care
Speaker 4: what the issue is, if the people, the majority of
Speaker 4: people in that state vote to give say, free lunches
Speaker 4: to everybody, the majority of people, then if I live
Speaker 4: in that state, I'm going to abide by that. I
Speaker 4: might not like that exact thing, but I do agree
Speaker 4: if everybody votes for it and it's on the ballot.
Speaker 4: What kills me, doc is when something's not on the
Speaker 4: ballot and we have zero control over it.
Speaker 6: Well, I agree.
Speaker 4: I'm just saying.
Speaker 5: I'm not saying that if the state votes for it,
Speaker 5: we shouldn't do it. I'm just saying, principle, I'm against it.
Speaker 4: Have you guys been keeping up, and I promise Zach
Speaker 4: will go to you in a second. And we've got
Speaker 4: two lines open now three oh three seven one, three eight,
Speaker 4: two five five anything you want to talk about. But
Speaker 4: I'd love to sink our teeth in fact, Depity Doc
Speaker 4: would love to make some calls and try to get
Speaker 4: your money back from a bad contractor have you guys
Speaker 4: been following this so called quote bridge to know where
Speaker 4: that police wants to build that goes out of the
Speaker 4: state capitol and then kind of wraps around to the
Speaker 4: other side of the road.
Speaker 6: I know that was real. I thought that was the
Speaker 6: first time I looked at it.
Speaker 10: I heard it.
Speaker 4: Yeah, so I I really didn't know anything about it,
Speaker 4: but I watched Kyle Clark. Now, I disagree with almost
Speaker 4: everything that comes out of the man's face, but I'll
Speaker 4: say this, we absolutely agree on this twenty thirty million
Speaker 4: dollars for this bridge, which is going to be nothing
Speaker 4: but a monument to Polus. Meanwhile, what is it? It's
Speaker 4: a pedestrian bridge and it's like a big snake. It's
Speaker 4: the wildest looking thing you've ever seen. Hey, Dragon, have
Speaker 4: you guys been talking about that on Browns at all?
Speaker 11: Yeah?
Speaker 6: We talked about how ridiculous it is.
Speaker 7: It goes from nowhere to nowhere, and it'll just be
Speaker 7: a place for homelesses to hide in graffiti and crap
Speaker 7: to be.
Speaker 4: And they've tried everything. They go, well, it's handicap accessible.
Speaker 4: They're like, what what are you talking about? The building
Speaker 4: already is handicap accessible, And tell me you'd on to
Speaker 4: roll a wheelchair up that thing, right exactly. I mean,
Speaker 4: it's ridiculous. You can just get off in the front
Speaker 4: of the building and take the elevator. And then the
Speaker 4: other thing. That's absolutely absurd. Then they said, what was
Speaker 4: one of the other things? They said, the people that
Speaker 4: are for it, not just the handicap but they were saying, like,
Speaker 4: oh my god. They had two or three things that
Speaker 4: Kyle was talking about, and every time one was shot down,
Speaker 4: they'd come up with a new reason.
Speaker 5: To have a picture of it on somewhere mark that
Speaker 5: we can look at.
Speaker 4: I'm sure if you go to nine News you can
Speaker 4: see it. But I was shocked was a brown shot
Speaker 4: that Kyle is on the same page.
Speaker 6: A little bit.
Speaker 4: Yeah, I'm like away, So it's absolutely crazy. I hope
Speaker 4: they don't do it. And here's what here's really the
Speaker 4: real argument. Here's what I want you guys to think about.
Speaker 4: Let's say the guy gets donors to pay for the
Speaker 4: whole thing his rich friends. I mean, let's face that
Speaker 4: this guy's worth three four hundred million whatever. He's one
Speaker 4: of the richest governors there is. So let's say he
Speaker 4: gets people to donate thirty million to the city in
Speaker 4: order for this project. The big argument is that money
Speaker 4: can still go towards all kinds of things, not that bridge.
Speaker 4: I mean, it could go towards veterans for their whole
Speaker 4: housing that they're spending money on.
Speaker 6: Everything else, all.
Speaker 4: The housing, I mean, it could go to anything. I
Speaker 4: just it's crazy. He wants to build this thing and
Speaker 4: it's ugly as hell. Hey, Zach, what's going on with you? Man?
Speaker 9: Oh?
Speaker 4: Now, y'all the other day we're doing great, Zach. Hey, listen,
Speaker 4: I got to take a break. I wanted to pick
Speaker 4: up and get moving with you. But give me an
Speaker 4: idea of the actual problem we're dealing with. And we're
Speaker 4: going to think about it during the break and come back.
Speaker 4: We got to get an attorney on we'll get that happening.
Speaker 4: But give me an idea of what's going on.
Speaker 11: So we were under contract. We just moved houses at
Speaker 11: a buyer under contract for our old house, and they
Speaker 11: canceled on a sole premise of mold presence under the
Speaker 11: vapor barrier in the crawl space.
Speaker 4: So basically, well, hold on. You guys had a signed
Speaker 4: agreement for a certain price. I assume there was a
Speaker 4: inspection clause in there saying they could hire someone and
Speaker 4: come out inspect a house and if everything, if if
Speaker 4: he finds stuff over five hundred bucks or whatever's in
Speaker 4: the contract, then you renegotiate. I mean it was a
Speaker 4: standard real estate deal. Basically, yes, sir, okay. So what
Speaker 4: did they find? They found mold in the crawl space.
Speaker 11: The inspector claimed that the crawl space was infected with mold.
Speaker 11: I have the picture pulled up. He just said, mold
Speaker 11: present under vapor barrier, recommend removal. When I looked at
Speaker 11: the picture, I'm a contractor, I do underground utilities. I
Speaker 11: looked at I said, that's that for essence, it's materials,
Speaker 11: mineral build up. Okay, I can conduct any objective testing.
Speaker 9: It was just based upon visual Yeah.
Speaker 11: And because the potential buyer's daughter had extreme asthma, they.
Speaker 4: Oh, they used that. They use that for an out
Speaker 4: on the kind. So do we know for a fact
Speaker 4: that it wasn't mold. I realize you eyeballed it and
Speaker 4: you don't think it's mold. But did you actually go
Speaker 4: the next step and get it tested?
Speaker 11: Yes, sir, within twelve hours. I had a friend of
Speaker 11: mine that owns a lan K testing environmental testing. Yeah,
Speaker 11: take samples to a lab, independent lab. I believe it
Speaker 11: was Atlas Lab.
Speaker 4: Can you have the results in everything? Yes, sir, and
Speaker 4: there's no mold. No interesting. Hold on three oh three
Speaker 4: seven one, three eight two five five Roberts got an
Speaker 4: issue with the transfer case. Hey, Kelly, I want to
Speaker 4: get up Frank Duran first. I don't think we need
Speaker 4: an attorney. I do believe I know where this calls going.
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Speaker 4: four two one seventy one hundred. Now, very interesting call here.
Speaker 4: So here's the bottom line, Zach and Zach, correct me
Speaker 4: if I'm wrong. Basically, you had your house up for sale,
Speaker 4: You had a buyer, you know, the buyer agreed to
Speaker 4: the price, everything was signed, You had a contact or
Speaker 4: a contract in place, and then when the inspection period came,
Speaker 4: they hired an inspector. The inspector came out and claimed
Speaker 4: that there was mold in your crawl space. You looked
Speaker 4: at it, and you're a contractor, and you said, no way,
Speaker 4: that's mold. You went and got a sample and you
Speaker 4: sent it out to a lab and the lab came
Speaker 4: back and basically said there was no mold whatsoever. Correct, yes, sir,
Speaker 4: Then did you I'm curious on the timeframe here, So
Speaker 4: at what point did the did you lose that buyer?
Speaker 4: At what point? Was it the same day, the next day,
Speaker 4: was it after you gave them the evidence there was
Speaker 4: no mold? Was it before?
Speaker 11: So Tuesday night of this week, we got a call
Speaker 11: from the buyer realtor canceling the contract because of the
Speaker 11: premise of mold. And it was stated verbally that that
Speaker 11: was the sole premise de termination because their daughter has asthma,
Speaker 11: at which point I was concerned. We've been living there
Speaker 11: for ten years for my family's.
Speaker 4: Health, and that's what I had it tested.
Speaker 11: I brought in a third party, independent tester. It took
Speaker 11: it to I believe at list, but I could be incorrect,
Speaker 11: but a third party lab within that occurred Wednesday morning
Speaker 11: at eleven. By Wednesday afternoon at four, we had negative
Speaker 11: test results. I also brought in a remediation contractor for
Speaker 11: them to assess and tell me what it would cost
Speaker 11: for In the meantime, they did testing, determined that there
Speaker 11: was a complete lack of moisture. They used their infrared
Speaker 11: gun to are sorry, their thermal.
Speaker 4: Cameras, so they said there's no mold.
Speaker 9: Yeah.
Speaker 11: So at that point our realtor took it back with
Speaker 11: the negative findings to the buyer's realtor. They said they
Speaker 11: would reconsider. I contacted the inspector myself to just ask
Speaker 11: him why with no objective testing he would list on
Speaker 11: an inspection report presence.
Speaker 9: Of mold because it was all visual Yeah.
Speaker 11: No laboratory testing. And he basically told me he just
Speaker 11: was an expert and.
Speaker 9: He knew that.
Speaker 4: Okay, so let me ask you this. So what did
Speaker 4: the buyers end up saying? Did they come back to
Speaker 4: here in no way? Did they try to beat you
Speaker 4: up on price? What was the ultimate ending?
Speaker 10: Oh?
Speaker 11: Well, just burrowed me for a quick say. I ended
Speaker 11: up texting the inspector because he would. I left him
Speaker 11: two polite voicemails to contact me to resolve this. He
Speaker 11: refused to respond, so I sent him a text message
Speaker 11: explaining that I needed this retract it or the next
Speaker 11: cality from my lawyer, you know, seeking compensation through the
Speaker 11: court system or his airson omissions policy. He called the
Speaker 11: realtor of the buyer, who called my realtor and chastized
Speaker 11: them for how unprofessional and how put off she was.
Speaker 11: That I would contact her inspector and that it would
Speaker 11: be unethical for him to revise.
Speaker 4: Yeah, but all that's just who cares? I mean, like really,
Speaker 4: who cares? Ultimately, though, you must have lost this buyer.
Speaker 11: Yes, She stated that in her opinion, she didn't want
Speaker 11: to proceed with the deal and that ultimately would be
Speaker 11: up to her clients, but she was going to advise
Speaker 11: them to cancel. All right, Well they'd already terminated, but
Speaker 11: not to re engage. Yeah, lot the buyer, and now
Speaker 11: I have a second mortgage to pay for an inflated
Speaker 11: mortgage based on the lack of equity.
Speaker 4: And you're saying that's your damages because you wouldn't have
Speaker 4: bought that other house if this inspector, if you knew
Speaker 4: this inspector was going to say yed mold even though
Speaker 4: you didn't. I mean, that's kind of how you're trying
Speaker 4: to calculate damages. I assume your question is can you
Speaker 4: should you go after the inspector? Do you have any case?
Speaker 4: Is that kind of your question.
Speaker 11: Yeah, That's what I'm curious about, is well, and I
Speaker 11: will sell caveat it this way. The statement was verbal.
Speaker 11: I don't have anything written, so I'm thinking there's not
Speaker 11: a legal case there.
Speaker 4: Well, okay, well let's say even if it was written.
Speaker 4: So you're saying in his report, wait a second, you
Speaker 4: just I don't understand this part in the inspection report.
Speaker 4: You probably haven't even seen it. I don't know if
Speaker 4: you've seen the actual reporter.
Speaker 9: Now you have it right here.
Speaker 4: Yeah, does it actually talk about the mold?
Speaker 8: Yeah?
Speaker 11: So on the it's actually item six point six point
Speaker 11: one upper cross space mold growth found.
Speaker 9: On the barrier.
Speaker 4: So okay, hold on, so a couple things here, and
Speaker 4: I do have an expert on Frank durand the real
Speaker 4: estate man. This guy sold more homes probably this year
Speaker 4: than like thirty realtors put together. So I mean, this
Speaker 4: guy has run across everything in the world. I don't
Speaker 4: think we need to get our attorney on, but I'm
Speaker 4: willing to get Brad O'Brien two to talk about this
Speaker 4: if necessary. But I want to give my interpretation of
Speaker 4: what's going on, and then I'm going to bring Frank up.
Speaker 4: You did not have a contract whatsoever with this inspector.
Speaker 4: You didn't hire him, you didn't pay him, you didn't
Speaker 4: agree to anything but allow the buyers into your house
Speaker 4: to look at the property. He could have said anything,
Speaker 4: and this is you know, I want to use a horrible,
Speaker 4: crazy example. He could have said, we think that or
Speaker 4: I think they were cooking meth in the basement at
Speaker 4: some point. And let's say there's no meth residue, there's nothing,
Speaker 4: there's no reason anybody would actually think that, but he does.
Speaker 4: But that's going to be his opinion. In my opinion,
Speaker 4: there's that I don't know exactly how it reads in
Speaker 4: the agreement or in his report about the mold. But
Speaker 4: I don't even think that matters because he's working for
Speaker 4: somebody else, not you. So I don't think you have
Speaker 4: a leg to stand on if you spent the money
Speaker 4: on an attorney and one after him. But I want
Speaker 4: to bring in Frank durand the real estate man. Frank,
Speaker 4: I asked him all the questions again, so you would
Speaker 4: have a good picture of what's going on. I don't
Speaker 4: think he would have. I don't think Zach would have
Speaker 4: a case now saying that. I think this inspector is crazy.
Speaker 4: If everything Zach said, I mean, that's just a really
Speaker 4: bad deal. But I want to hear your thoughts, Frank Mark.
Speaker 13: Good morning friend. You know I'll tell you that we
Speaker 13: run into this stuff from time to time. And one thing,
Speaker 13: buyers they have several outside of a contract, as far
Speaker 13: as the inspection goes, it's the buyer's sole subjective discretion Mark.
Speaker 13: So basically the buyer doesn't even have to give a reason.
Speaker 13: They could just simply terminate. There's not a lot you
Speaker 13: could do with that. Now, we run into situation sometimes
Speaker 13: various things where they come and say, oh it needs
Speaker 13: this or needs that, or has mold and I always
Speaker 13: tell mysell ar the same thing, always get a second opinion,
Speaker 13: which it sounds like happened here. But even then it's
Speaker 13: the buyer's sole subjective discretion and that they're still within
Speaker 13: their rights of the contract. There's really not a lot
Speaker 13: you could do to keep them in the contract.
Speaker 4: We're not talking, Frank. I don't think Zach or definitely myself,
Speaker 4: we don't think the buyer did anything wrong. What we're
Speaker 4: saying is they hired someone that came out and gave
Speaker 4: an opinion on the cross space. That opinion turned out
Speaker 4: to be wrong. Do you see or have you ever
Speaker 4: dealt with anybody successfully going after an inspector.
Speaker 13: I've never seen it, although I'm sure it's happened somewhere, Mark,
Speaker 13: but I'll tell you. Look, I'll give you a quick example.
Speaker 13: I had a property in Aurora. The inspector said, oh,
Speaker 13: it has foundation issues. So the buyer says, I want
Speaker 13: fifty thousand dollars off the price, and the seller said,
Speaker 13: forget it, I'm not doing that. So we called an
Speaker 13: engineer out, an actual engineer who specializes, and he came
Speaker 13: out and says, look, this is not a big deal.
Speaker 13: This is probably a twelve hundred dollars fix, not a
Speaker 13: fifty thousand dollars fix. And even then, you know what, Okay,
Speaker 13: we were just wiser to the next buyer and still
Speaker 13: sold the property. But we do run into that. Mark
Speaker 13: I had an inspect one time he tried saying that
Speaker 13: the fireplace didn't work, and the seller said, is a kidding.
Speaker 13: He has to know how to turn it on, and
Speaker 13: he sent me a video of him turning it off
Speaker 13: and on. So we run into this from time to time.
Speaker 4: But there's my point is I doubt there's any recourse
Speaker 4: at all.
Speaker 13: I honestly I would seriously doubt it. I mean not
Speaker 13: giving a legal opinion, of course, but I would seriously
Speaker 13: doubt it in this kind of instance, because I'm telling you, inspecters,
Speaker 13: many times we find the misdiagnosed stuff out. Let me
Speaker 13: get a second event.
Speaker 4: Let me ask you, hold on, Zach, Frank, let me
Speaker 4: ask you this. I think this could create another problem
Speaker 4: for Zach when he enters into an agreement selling this
Speaker 4: house with the next person, and he's got to go
Speaker 4: through and list out any issues. And I believe one
Speaker 4: of them in the disclosures actually asks about mold or
Speaker 4: at least water damage, right, correct, So if what would
Speaker 4: you possibly knowing? Okay, let's say you worked for Zach,
Speaker 4: knowing what you know about the case right now, and
Speaker 4: someone said there's mold, but you also know and let's
Speaker 4: pretend you saw the test results there wasn't any mold.
Speaker 4: Do you have to disclose that someone thought there was mold?
Speaker 4: Could that lead to an issue?
Speaker 13: It's not so much you have to disclose with somebody thought.
Speaker 13: But here's what I would say, here's how I would
Speaker 13: handle this with a seller. Right, say, look, you've already
Speaker 13: had it tested. You already had somebody prove or show
Speaker 13: that there's no mold. This is something we could provide
Speaker 13: on what's called the supplemental documents to show them in
Speaker 13: good faith that has been tested. However, you the buyers,
Speaker 13: still have the right to do your own independent inspection
Speaker 13: if you'd like. Wow, sometimes that's going to take the
Speaker 13: wind out of the sales of the next inspector because
Speaker 13: they could tell it's already been tested.
Speaker 4: Yeah, but that could also scare the living But Jesus
Speaker 4: at people, because you know, now Zach puts on there,
Speaker 4: how would you actually what does it look like? On
Speaker 4: the disclosure. I mean, really, what does the line item
Speaker 4: say to the best of your ability to remember the
Speaker 4: exact line.
Speaker 13: So two things I would tell you on item made.
Speaker 13: They asked if there's been any water or you know,
Speaker 13: any kind of any issues like that, or if they
Speaker 13: have to disclose mold that's on there. But I would
Speaker 13: say this mark. This is just from doing this real life.
Speaker 13: I definitely see what you mean that that could potentially
Speaker 13: scare people. But this is what I find in real
Speaker 13: life when you already overcome that before it becomes an issue.
Speaker 13: I've never ever had a buyer to say I'm not
Speaker 13: going to buy a house. Never had it happen. If anything,
Speaker 13: that gets them filing a lot more relaxed about the situation,
Speaker 13: knowing that's already been looked at.
Speaker 4: Yeah, that's crazy, man, Frank.
Speaker 6: Let me ask a question.
Speaker 4: You tried to prove a negative.
Speaker 5: What if the what if you put on a contract
Speaker 5: that there's no snakes in the house. Just because someone
Speaker 5: said there might be snakes doesn't mean that you have
Speaker 5: to include it. If someone says a question about mold,
Speaker 5: there's no mold, So why would you even have to
Speaker 5: report that somebody thought there was mold or it doesn't
Speaker 5: make any.
Speaker 4: Sense to me.
Speaker 13: Well, Doc, let's let's talk about that though for a minute.
Speaker 13: You bring up a good point. Now let's think about that.
Speaker 13: It's not wrong.
Speaker 4: Hold on, Hold on, guys, hold on, both of you.
Speaker 4: Let me do this. I'm going to put everybody on hold.
Speaker 4: I got to take this break or Dragon's gonna throw
Speaker 4: me out the window. Everybody, hold tight, lines full.
Speaker 12: Go with a sure thing Denver's best roofer Excel roofing
Speaker 12: dot com. You don't pay a cent until you're content.
Speaker 12: Time for an insurance check up free, no obligation. In comparison,
Speaker 12: call Compass Insurance paying too much your coverage at dozens
Speaker 12: of insurance companies find out now three O three seven
Speaker 12: to seven to one help. You'll think you're his only
Speaker 12: customer when you choose Frank durand the real estate Man
Speaker 12: dot com to list your home with Remax Alliance three
Speaker 12: oh three nine two zero sixteen twenty two.
Speaker 4: All right, three O three seven one three eight two
Speaker 4: five five. I'm gonna just dive right back into this.
Speaker 4: Deputy Doc brought up a great question. So basically, here's
Speaker 4: where he Here's just a quick recap.
Speaker 6: Uh.
Speaker 4: Basically, this guy, Zach, is gonna have to put his
Speaker 4: house back up for sale because there was an issue
Speaker 4: with the inspection. The inspectors said there was mold. To
Speaker 4: turn out there wasn't mold. So we were asking Frank
Speaker 4: or doc ass Frank, when it comes to selling your
Speaker 4: house in the future in a new buyer, do you
Speaker 4: have to list that there was an issue with mold
Speaker 4: on the disclosure even though there wasn't. In fact, Doc
Speaker 4: put it. Why would you fight the negative? And then
Speaker 4: we were giving you a chance to answer, Frank so,
Speaker 4: and I brought Zach to call her back up. But Frank,
Speaker 4: why why would you list it? Instead of if we
Speaker 4: know there is no mold because he had it tested,
Speaker 4: why list it?
Speaker 13: Friend? So, I would say this, I want to be
Speaker 13: real clear what I'm saying. I'm not saying necessarily that
Speaker 13: you disprove a negative, and I'm not saying you listed
Speaker 13: if it's not found. What I'm talking about is due
Speaker 13: diligence documents. The next buyer may come in and say, okay,
Speaker 13: part of the due diligence documents, we want to see
Speaker 13: any previous inspections if anything was come. The bottom line
Speaker 13: is this, let's say you had your furnace service by
Speaker 13: whatever company. Okay, there's nothing wrong with providing that documentation
Speaker 13: it's already been checked or you've already had a check
Speaker 13: for mold. Nothing wrong with providing that to the next
Speaker 13: buyer that it's already been checked for. It's still on
Speaker 13: the buyer to do their own individual inspection. In other words,
Speaker 13: you're not disclosing something that's wrong. You're simply given the
Speaker 13: due diligence documents to the new buyer.
Speaker 4: Well, let me ask you this. What happens if the
Speaker 4: new buyer said, can they ask, hey, has there been
Speaker 4: an inspection done since the house is for sale? And
Speaker 4: if they asked that, I mean, what appens if you
Speaker 4: simply lie about it?
Speaker 8: No?
Speaker 13: Well, I would certainly tell them if there was an inspection.
Speaker 13: I would certainly tell if there was an inspection. And
Speaker 13: then we talked to the sellers.
Speaker 4: They're good, Yeah, But what's the harm? What's the harm
Speaker 4: in saying none of your business or no? And I'm
Speaker 4: not saying you would do this, Frank, That's not what
Speaker 4: I'm I'm trying to understand. What would be the ramification
Speaker 4: if any to zack the caller? If someone did ask
Speaker 4: them Hey, has there been an inspection before and can
Speaker 4: we see it? What would be the harm or what
Speaker 4: could possibly happen if Zack said no, It's not like
Speaker 4: he's swearing under oath.
Speaker 13: Well Mark, think like a buyer for a minute. Kay,
Speaker 13: Let's say you ask a seller of that question or
Speaker 13: the agent that question. They don't want to answer your question.
Speaker 4: What do you think and you're no, you're missing me.
Speaker 4: I didn't say not answer it. You say no.
Speaker 13: Okay, or you say no okay, So same kind of thing.
Speaker 13: I would say this. This is just from doing this,
Speaker 13: not from theory. I'm just talking from doing this all
Speaker 13: the time. I've never had this comeback to buy us ever. Ever,
Speaker 13: when you put everything on the table, and even a
Speaker 13: situation like this where we know there's no mold, we're
Speaker 13: not saying there is. We're just simply saying we've had
Speaker 13: it tested. Here's the report. If you'd like to see it.
Speaker 13: You can still do your own individual inspection that has
Speaker 13: never heard a deal. I've never had a buyer once
Speaker 13: say they're going to walk over something like that. If anything,
Speaker 13: that puts their mind more at ease that this seller's
Speaker 13: taking the caution to do those things.
Speaker 4: Yeah, it's just so crazy because you know I take
Speaker 4: things to the extreme. You know, I have a roofer.
Speaker 4: I have a roofer come out, and you know, I'm
Speaker 4: selling my house and the buyer has an inspector come
Speaker 4: out and says it needs a new roof. But literally,
Speaker 4: I put the roof on a week ago. Now I've
Speaker 4: got to disclose that some jerk said I needed a
Speaker 4: roof when it's only a week old.
Speaker 13: Well, we run into stuff like that too, Mark, Oh
Speaker 13: my gosh. And again I would say the same thing.
Speaker 13: I always get a second opinion because I've had inspectors
Speaker 13: come out and say roofs had to be replaced, when
Speaker 13: it turns out we.
Speaker 4: Call a real rook and they get certified.
Speaker 13: And they say, hey, this is not even a big deal.
Speaker 13: This is a minor fix up. It doesn't have to
Speaker 13: be replaced.
Speaker 4: So let me do this.
Speaker 8: Zach.
Speaker 4: You got, Zach, I'm going to give you two options here,
Speaker 4: any questions for Frank and if you really want us
Speaker 4: to get our attorney on, I don't mind. I do
Speaker 4: not see a lawsuit in a million years happening because
Speaker 4: you didn't have a contract with this person. You have
Speaker 4: really nothing to do with the buyer and who he
Speaker 4: hired to inspect. I don't know how you could possibly
Speaker 4: go after either of them for any kind of damages,
Speaker 4: but maybe the attorney knows something. I mean, that's all
Speaker 4: the guy does is live and breathe it. So one
Speaker 4: I want to know if you want me to get
Speaker 4: an attorney on next hour to answer that question? Yes
Speaker 4: or no? Clo Okay, do you have any questions for Frank?
Speaker 11: Two questions if you don't mind. The realtor stated to
Speaker 11: my realtor. The buyer's realtor stated to my realtor would
Speaker 11: be unethical to revise the report post issuance, even if
Speaker 11: the information was false.
Speaker 4: Frank, what do you think of that?
Speaker 13: Unethical to revise the report? Jeff? Could you please walk
Speaker 13: me through what he means by revise the report.
Speaker 4: Well, I'll tell you what he's saying, and I'll make
Speaker 4: it quick. He's saying, instead of the report that says
Speaker 4: there's mold, the guy goes back and doesn't talk about
Speaker 4: molden says there wasn't mold and pretends the first one
Speaker 4: didn't exist.
Speaker 6: Correct.
Speaker 11: Well, the retracted because we've proved it had.
Speaker 4: To retract it incorrect, Almost like stealing a criminal record.
Speaker 13: I've ran into those things too, guys. And here's what happens.
Speaker 13: When the new buyer rights in the due diligence documents,
Speaker 13: they may ask for those things. A lot of times
Speaker 13: they do, and in which case, this is how you
Speaker 13: solve it. You say, Look, previous buyer's inspector said this.
Speaker 13: We had an actual mold tester come out. They said
Speaker 13: that you're welcome to do your own test and that's it.
Speaker 6: Yeah.
Speaker 4: So I mean, once again, nor can you force him
Speaker 4: to do it, Zach, because once again, you don't have
Speaker 4: a contractor in agreement with this guy. What's your second question?
Speaker 11: Is it possible to seek compensation to his missions and
Speaker 11: errors insurance policy?
Speaker 4: Who's the missions and errors?
Speaker 9: I believe this specter?
Speaker 4: Well, no, because you never hired him. You have no
Speaker 4: reason to go after him. You don't have a contract
Speaker 4: with him. Hold on a second, I do want to
Speaker 4: get Brad O'Brien, but I'm going to take some other calls.
Speaker 4: Let's get Zack's number, Kelly, and sometime next hour let's
Speaker 4: line up him and Brad O'Brien, because he keeps coming
Speaker 4: back to that and I don't want to give him
Speaker 4: bad advice, saying there's not a chance in hell. But
Speaker 4: that's truly how I feel. But I want to know
Speaker 4: what the actual attorney thinks about it. By the way,
Speaker 4: Frank Duran, the real estate man, you know what, It's
Speaker 4: funny anytime I question him when it comes to anything,
Speaker 4: because I remember dealing with you, Frank years ago, selling
Speaker 4: our house in Castle Rock, and you wanted to list
Speaker 4: it for lower than I thought we could get for it,
Speaker 4: and I shut up and I followed everything you said.
Speaker 4: He ended up getting me more for that house, not
Speaker 4: only than I thought we could ever get for it,
Speaker 4: but he got more than that same model in the
Speaker 4: entire Red Hawk neighborhood everywhere, which is crazy. Some of
Speaker 4: the lots were even bigger, and he got more money.
Speaker 4: He knows how to create that bidding war. So when
Speaker 4: I question you, Frank when it comes to disclosures and stuff,
Speaker 4: understand it's coming from an educational standpoint. And if you
Speaker 4: want to use Frank, and if you don't use him,
Speaker 4: you're crazy. He sells more homes in one month than
Speaker 4: most palators sell in the entire year. In fact, I'd
Speaker 4: say in a year and a half, three oh three
Speaker 4: nine twenty sixteen twenty two s Frank's number. He'll always
Speaker 4: talk to you. A best guy around, probably top realtor
Speaker 4: in the state, and sells not only quicker, but for
Speaker 4: more money. I got to take a break, everybody. Thank you, Frank.
Speaker 12: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 12: dot com.
Speaker 1: You don't pay a cent until you're content.
Speaker 12: Time for an insurance check up free, no obligation comparison
Speaker 12: call Compass Insurance paying too much your coverage at dozens
Speaker 12: of insurance companies find out now three oh three, seven
Speaker 12: to seven to one help. You'll think you're his only
Speaker 12: customer when you choose Frank durand the real estate Man
Speaker 12: dot com to list your home with Remax Alliance three
Speaker 12: oh three nine two zero sixteen twenty two.
Speaker 4: All right, three oh three seven one three eight two
Speaker 4: five five listen, we get a life fumbing up. Next year,
Speaker 4: I get two lines open. Get your car questions into
Speaker 4: It doesn't matter. Maybe you bought a car bad warranty.
Speaker 4: It really doesn't matter what the circumstances. I've got great
Speaker 4: car guys sitting next to me. Three oh three seven
Speaker 4: one three eight two five five three oh three Martie,
Speaker 4: and the next person up right after the break's going
Speaker 4: to be Robert. He's got a transfer case leak. We're
Speaker 4: going to be talking about that in a lot more.
Speaker 4: You're on the Troubleshooter Network.
Speaker 12: Go with a sure thing Denver's Best Roofer Excel Roofing
Speaker 12: dot com.
Speaker 1: You don't pay a cent until you're contenth.
Speaker 12: Time for an insurance checkup free, no obligation comparison call
Speaker 12: Compass Insurance paying too much your coverage at dozens of
Speaker 12: insurance companies find out now three oh three seven to
Speaker 12: seven to one help. You'll think you're his only customer
Speaker 12: when you choose Frank durand the real estate Man dot
Speaker 12: com to list your home with Remax Alliance three oh
Speaker 12: three nine two zero sixteen twenty two.
Speaker 2: Ripped off.
Speaker 4: News so you don't.
Speaker 2: Have come running. Just as fast as we can show
Speaker 2: Shooter's gonna help.
Speaker 14: Come man.
Speaker 4: This is the Troubleshooter Show. No Tom Martine, welcome my
Speaker 4: friends to the only show of it's kind. We're here
Speaker 4: to save you money. We're here to recoup money. If
Speaker 4: you've been ripped off, maybe a bad contract here, maybe
Speaker 4: you got a bad landlord that the air conditioner isn't working,
Speaker 4: that'd be an interesting one. We get landlord tenant issues
Speaker 4: all the time. Maybe you got a problem with a
Speaker 4: realtor like we did last hour. Maybe you got an
Speaker 4: issue with the car. It is car Friday. We'd love
Speaker 4: to hear from you. I got Jeff Vick Kimber Transmission,
Speaker 4: and I've got Kevin Calkin. Uncle Kevin shared in auto
Speaker 4: tech dot com. These guys have been with the show
Speaker 4: for Holy moly, guys, I mean, I don't remember you
Speaker 4: not here probably what ten plus easy and plus.
Speaker 6: I think Jeff started a little before I did. Yeah.
Speaker 4: In fact, Jeff, there was a guy you used to
Speaker 4: work for that was on the referral list. So I
Speaker 4: mean you've been associated with the show a really.
Speaker 7: Well since, well back when the referral list was a
Speaker 7: little of a spiral notebook.
Speaker 4: Yeah, yeah, that's crazy Man. Three oh three seven one,
Speaker 4: three eight, two five five. We got two lines open
Speaker 4: three oh three Martino, and I do want to tell
Speaker 4: you this though, Paul thewatermanwaterpros dot com. Nope, nope, nope,
Speaker 4: I'm sorry waterpros dot net. Suzanna and I bought our
Speaker 4: system from them. We got a water softener. I'm a
Speaker 4: little upset. Here's why. Now we paid about thirty six
Speaker 4: hundred bucks. But now for thirty seven hundred dollars, Paul's
Speaker 4: got a system that's unbelievable. Not only does he get
Speaker 4: rid of the forever chemicals the plastic in your drinking water,
Speaker 4: and it's everywhere, people, it gets rid of it in
Speaker 4: the whole house. It's not point of use. Everything, every
Speaker 4: tap in your house, every shower is not going to
Speaker 4: have that plastic that's just horrible, and it's everywhere. You're
Speaker 4: going to get rid of that. It's going to soften
Speaker 4: the water, and it's going to take care of the chlorine.
Speaker 4: All of that for thirty seven hundred dollars installed. The
Speaker 4: competition could easily easily be fifteen thousand dollars for the
Speaker 4: same stuff. Don't be fooled. The best for less waterpros
Speaker 4: dot net call up for that special waterpros dot net.
Speaker 4: Now we're going to go right to the phones and
Speaker 4: we have a transfer case question from Robert. Robert, what's
Speaker 4: going on?
Speaker 6: Man?
Speaker 15: Yes, I had a transfer case repaired in my truck
Speaker 15: and it's still leaking. I need to take it to
Speaker 15: somebody who can look at it and hopefully get me
Speaker 15: an estimate of what they think needs to be done
Speaker 15: to repair it for free or little, because I don't
Speaker 15: have much money left, but I need to have it
Speaker 15: looked at before I go back.
Speaker 6: Actually, you do the person in six stick, Robert.
Speaker 7: The job was done by us, if I'm hearing your
Speaker 7: voice correctly, and that's under warranty. Yes, yeah, it's under warranty, Robert,
Speaker 7: so it's free for us to fix it.
Speaker 15: I wanted to have and looked at so I can
Speaker 15: have it done again. We'll see what the.
Speaker 4: Second, Robert, I'm a little hold on Jeff just one minute.
Speaker 4: I'm a little confused. You know Jeff was here today?
Speaker 4: Is that correct?
Speaker 3: No?
Speaker 15: I didn't think Jeff is gonna be there. I thought
Speaker 15: Autotech was gonna be there.
Speaker 4: I have no idea who Autotech is, but nor do
Speaker 4: I care if if Jeff did something to your transmission
Speaker 4: and you have a leak. What he's telling you is
Speaker 4: And this is the part I'm not understanding, Robert. It's
Speaker 4: under warranty. If you bring it back to him, he's
Speaker 4: going to fix it. So why I don't understand. Let
Speaker 4: me ask you this because I want to be one
Speaker 4: hundred percent fair because maybe I'm not understanding something, but
Speaker 4: Jeff fixed it. Then you noticed the leak. Why wouldn't
Speaker 4: you call Jeff or why wouldn't you bring it back
Speaker 4: to him or whoever worked on it.
Speaker 8: I have an appointment. I have an appointment with Jeff are.
Speaker 15: The gentleman on Monday, okay, And I thought it was
Speaker 15: the motor leaking. Okay, but I don't know if that's
Speaker 15: what's going on or not.
Speaker 7: Well, Jeff, I'll tell you there's a seal behind that motor, Robert,
Speaker 7: and that would have been something that we replaced at
Speaker 7: the time because we had to put a case half
Speaker 7: on there because he sat out a typical holder.
Speaker 6: Bore into it.
Speaker 4: Is that a rear main?
Speaker 7: No, No, this is on the transfer case. So this
Speaker 7: is the four wheel drive, okay, And there's a motor
Speaker 7: that actually works it well. Behind that motor is a leak.
Speaker 7: Is a seal rather, And he's saying that that's leaking, Well,
Speaker 7: that would have been something we did and that's something
Speaker 7: that would be performed under warranty.
Speaker 4: So even though it's on the engine side, you're saying
Speaker 4: it doesn't matter because that's something you guys talking.
Speaker 6: About the shift motor in the t case, not the engine.
Speaker 7: Oh, and that's what's leaking. Yes, the motor itself is
Speaker 7: not leaking. Okay, the motor doesn't have the ability to leak.
Speaker 7: There's no fluid in it.
Speaker 4: Got it.
Speaker 6: So the seal behind it is leaking.
Speaker 7: And when I talked to Robert yesterday, he was asking
Speaker 7: me about replacing the motor, mentioned the leak, so we
Speaker 7: were already planning on tackling this leak. But he was
Speaker 7: asking me about replacing the motor. So we had a
Speaker 7: discussion about that, the time and the cost.
Speaker 4: So why I guess I'm lost then? And I already asked, uh,
Speaker 4: I asked Robert, But I'm still confused. Why is he calling?
Speaker 4: Are you upset with Jeff?
Speaker 14: No?
Speaker 15: No, Jeff is a very good guy. He didn't work,
Speaker 15: but I was just the guy before him didn't do
Speaker 15: it right.
Speaker 6: So I took it to him.
Speaker 4: Okay, and he's saying, he's saying, so you already know
Speaker 4: what it is.
Speaker 6: I already know what it is, and it's under.
Speaker 4: Warranty, it's under warned, and he was set to come
Speaker 4: in monday.
Speaker 6: You got it?
Speaker 4: So why why the call?
Speaker 11: Though?
Speaker 4: Robert? And I'm just curious. I'm not trying to beat
Speaker 4: you up or say anything. I don't understand, that's all.
Speaker 15: I just don't understand why it's leaking after I pat
Speaker 15: that that amount of money, and I wanted to be sure.
Speaker 4: Because I'll tell you why, Robert. I'm being honest with Robert.
Speaker 6: Parts fail.
Speaker 4: It's it's not just parts, but I mean, it's just
Speaker 4: human nature. Things happen sometimes, it doesn't matter, it doesn't
Speaker 4: matter what it is. I mean, things happen. But that's
Speaker 4: why there's a warranty.
Speaker 6: And if we would have looked at it, it's heard
Speaker 6: an auto tech. The first thing I'd tell you is
Speaker 6: take it back to who did it, not just because
Speaker 6: it's Jeff, but give them an opportunity to make it right.
Speaker 2: Yeah.
Speaker 4: Yeah, they're gonna fix it right up.
Speaker 13: Man.
Speaker 6: We'd never try to jump another job that way.
Speaker 4: You got any other questions.
Speaker 15: Robert, No, I just want to just want to happen
Speaker 15: looked at. So when I take it back to him
Speaker 15: to be sure that it gets fits. Now, I'm just
Speaker 15: don't know what to trust or whatever, because why.
Speaker 4: Robert, I gotta listen. I hate to even keep going
Speaker 4: down this rabbit hole, but I don't get it. Are
Speaker 4: you simply upset that maybe the seal failed or something happened,
Speaker 4: or did something else happen here?
Speaker 6: Jeff?
Speaker 4: Is there something like did you hit on his wife
Speaker 4: or something? I mean, I don't understand where he's coming from.
Speaker 6: No, that's not yet.
Speaker 13: I just want to be sure.
Speaker 15: I took it to him under good prechanses from five
Speaker 15: people that he would be the guy to do the job.
Speaker 8: Yeah, and I took it.
Speaker 16: But yet I'm here.
Speaker 17: At home again, like I was, I'm checking the fluid.
Speaker 17: I'm not able to drive it because I don't want
Speaker 17: nothing to dry up or none to get messed up. Yeah,
Speaker 17: and that's the thing I'm worried about.
Speaker 6: He's just disappointed.
Speaker 7: And you know, and I wish I could say that
Speaker 7: every job goes right every time. Unfortunately that's just not
Speaker 7: the case.
Speaker 4: But you're gonna fix it Monday.
Speaker 6: We're going to fix it.
Speaker 7: There's just hands down, we have no problem covering our work.
Speaker 7: We take a lot of pride in our work, and
Speaker 7: we want you satisfied.
Speaker 4: Yeah, Robert, they're going to handle it Monday. Man, Then
Speaker 4: you're gonna be in good shape if they Here's what
Speaker 4: I'd like you to do. I'd like you to call
Speaker 4: is it a one day job or is it a bit?
Speaker 6: You should be able to get it done that day.
Speaker 4: Yes, yeah, so you should have it back Monday. I
Speaker 4: want you to call it tuesday. Okay? Is that cool?
Speaker 15: Well it takes a couple of days because when.
Speaker 4: I okay, then call it next Friday.
Speaker 6: Okay.
Speaker 4: Listen, man, I swear to god, I tried to have patience.
Speaker 4: I'm trying to figure out where he's coming from. But
Speaker 4: we're just chasing things. Now, that's what a warranty's for.
Speaker 4: I don't care. I bought I talked about water pros
Speaker 4: and we had a water softener. Now, nothing's happened to it.
Speaker 4: But if something did happen to it, I would call
Speaker 4: up Paul and say, hey, I've got a five year
Speaker 4: warranty or whatever the hell to warranty is. Would you
Speaker 4: fix this? I mean, I get it. I mean how
Speaker 4: many days after the repair is this? Jeff? Is it
Speaker 4: is it recent?
Speaker 6: Yeah? No, I think we completed it last week.
Speaker 4: Yeah, okay, Robert, I swear I get it. It's an inconvenience,
Speaker 4: but that's what a warranty is for. Be thankful, you're
Speaker 4: dealing with someone that's gonna hop right on it and
Speaker 4: get you fixed Monday. And I'm not saying that because
Speaker 4: Jeff's here. I don't care who it was. You could
Speaker 4: have called over Midas and I tell you the same thing.
Speaker 4: You got a leak. They acknowledge, here's a leak, they
Speaker 4: acknowledge it's under warranty, and they're gonna fix it Monday.
Speaker 4: That's the best scenario I can imagine. Well, no, the
Speaker 4: best scenario is wasn't a problem. But that's not life, man,
Speaker 4: That's just not life. I don't care if it's a house.
Speaker 4: I don't care if it's a sandwich. I don't care
Speaker 4: if I walk in and order a sandwich and they're
Speaker 4: supposed to be bacon on it. Okay, I'm gonna go
Speaker 4: back up and ask for my bacon or a new sandwich.
Speaker 4: I mean, and if they yell, I don't even know
Speaker 4: how I got off of that. You know what, That
Speaker 4: might be the dumbest analogy I ever came up with. Carol,
Speaker 4: hold tight, You're up next, sack one line open three
Speaker 4: oh three seven one three talk.
Speaker 1: Go with a sure thing.
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Speaker 12: out now three oh three, seven to seven to one help.
Speaker 12: You'll think you're his only customer when you choose Frank
Speaker 12: Durand the real estate Man dot com to list your
Speaker 12: home with Remax Alliance three oh three nine two zero
Speaker 12: sixteen twenty two.
Speaker 4: All right, three oh three seven one three eight two
Speaker 4: five five. By the way, this hour brought to you
Speaker 4: by Frank Duran the real estate Man. If you were
Speaker 4: listening first hour. Uh, he's a great guy. In fact,
Speaker 4: he sells more homes literally in one month and most
Speaker 4: realators in Colorado selling over a year, and he sells
Speaker 4: them for more money. He's unbelievable. If you just want
Speaker 4: the value of your house, he can tell you pretty much,
Speaker 4: almost to the t, what he can sell it for
Speaker 4: what it's worth. Check him out at Frank Durant Holmes
Speaker 4: dot com. That's Frank Duran Holmes dot com. Now I'm
Speaker 4: gonna bring Zach back up. Zach called in and I'm
Speaker 4: recapping this real quick because we wanted to get one
Speaker 4: of our experts at referral list dot com on, and
Speaker 4: that's Brad O'Brien. So, Brad, I'm going to explain the
Speaker 4: situation to you. I don't think he's got a chance
Speaker 4: in hell, but I want to make sure. So he
Speaker 4: was selling his house. By the way, how are you
Speaker 4: doing today, Brad.
Speaker 6: Mark, I'm doing great. How about you?
Speaker 4: I'm doing good. I'm glad it's Friday, man, I'm looking
Speaker 4: forward to the weekend and all that good stuff. This
Speaker 4: poor guy, though, So Zach had his house up for sale.
Speaker 4: A buyer engaged with him, who had a realtor, and
Speaker 4: basically they got to the point where they signed a
Speaker 4: contract for a certain amount. Of course, one of the
Speaker 4: outs was the inspection. It was a pretty typical deal,
Speaker 4: and they hired an inspector. The inspector, the buyer's inspector,
Speaker 4: went into the house and in the crawl space said
Speaker 4: there was mold. And on the report, which Zach has
Speaker 4: a picture of he is the caller or the seller
Speaker 4: and or both, basically it said there was mold. And
Speaker 4: he went down there and he looked and he said, now,
Speaker 4: I don't think that's mold. Long story short, he actually
Speaker 4: had another third party come in and test for mold,
Speaker 4: and sure enough, it was not mold. It was basically condensation,
Speaker 4: but no mold whatsoever. The buyer, the daughter had asthma apparently,
Speaker 4: and when they saw mold, they basically bailed on the
Speaker 4: whole deal. They just totally bailed on it. And Zach
Speaker 4: is wondering, is there any way that you can think of?
Speaker 4: I couldn't think of one way, because one, he didn't
Speaker 4: have an agreement with this person, he didn't hire the inspector.
Speaker 4: There's nothing there. He's really has nothing to do with
Speaker 4: his life. But Zack is curious, is there any way
Speaker 4: he could go after the inspector because he blew this
Speaker 4: deal for him? And the secondary question is going forward,
Speaker 4: if he's got to disclose that someone actually thought there
Speaker 4: was mold even though there wasn't, can he go after
Speaker 4: the inspector for just that? So what are your thoughts
Speaker 4: on that circumstance? But I want to make sure, Zach,
Speaker 4: did I kind of ask your questions correctly?
Speaker 8: Yes?
Speaker 11: If I could just quickly clarify, please go ahead. My
Speaker 11: question would be is the closing date was originally going
Speaker 11: to be July twenty fifth, And the only thing I'm
Speaker 11: curious about is if now the closing date on a
Speaker 11: new perspective buyer stretches beyond that. Again, the only compensation
Speaker 11: I would like to seek, if at all, would be
Speaker 11: the additional mortgage payment on my old house plus the
Speaker 11: increase on the mortgage on the current house without the
Speaker 11: rollover equity.
Speaker 4: Yeah, he's saying those are Brad, It's pretty basic. He's
Speaker 4: saying those are his damages. Do you see any way
Speaker 4: that he could go after, let's say, even the buyer,
Speaker 4: I mean the buyer. I can't imagine, or because.
Speaker 9: I mean the buyer, I got no interest.
Speaker 4: Yeah, he's got no interest. Is there anything you can
Speaker 4: imagine that he could win in court with the inspector.
Speaker 18: Well, there's no breach of contract claim between the seller
Speaker 18: and the buyer's inspection company because there's no contract between
Speaker 18: those parties. So one thing I can think of as
Speaker 18: a potential negligence claim like interference with the perspective business
Speaker 18: card and not a business interference of the contract, and
Speaker 18: that is that theoretically misrepresentation. Possibly, No, you weren't there, No,
Speaker 18: I don't think so. You weren't the party that was
Speaker 18: misrepresented too. You're just am.
Speaker 11: Related to a lawyer and she gave me the same rundown,
Speaker 11: So I believe the opinion I couldn't seek compensation to
Speaker 11: the courts.
Speaker 4: I just yeah, it happens. I'll tell you something that's
Speaker 4: even worse. Sach and Brad chime in on this. Let's
Speaker 4: say the inspector comes out inspects your house and doesn't
Speaker 4: find something that you find shortly after moving in. You
Speaker 4: would think if you're the one that hired that inspector
Speaker 4: and they missed it, you might get some compensation to
Speaker 4: repair whatever item it is. But if you read the
Speaker 4: contract with these inspectors, the most you would ever get
Speaker 4: back is what you paid for the inspection, which is
Speaker 4: generally three or four hundred bucks. So even if they
Speaker 4: missed a fifty thousand dollars bad roof for decking or something,
Speaker 4: it generally still doesn't matter because when you entered into
Speaker 4: an agreement, you being the buyer in this case, the
Speaker 4: most you're ever going to get back is that the fee.
Speaker 4: I mean, you've seen this right, Brad.
Speaker 18: Yeah, most inspection contracts have to find printed says you don't.
Speaker 18: The most you can get is the amount that you
Speaker 18: paid to the inspection company. That's a contractable way for
Speaker 18: every right to go beyond four one hundred bucks to
Speaker 18: pay them.
Speaker 4: And wouldn't you think Brad tell me this? I mean
Speaker 4: you were saying maybe you could go after him for
Speaker 4: whatever reason you gave. But I mean, all the guy
Speaker 4: would really have to do is go. Look, that was
Speaker 4: just my opinion on it. I didn't put down here.
Speaker 4: It definitely has mold. I said there's signs of mold.
Speaker 4: That doesn't mean anything.
Speaker 18: Yep, I agree.
Speaker 11: Well he did say I found a closing mold present
Speaker 11: recommend removal.
Speaker 4: Yeah, okay, But anyway, again, I.
Speaker 9: Do appreciate it.
Speaker 11: Do you want to just carry if you want the
Speaker 11: name or no?
Speaker 4: No, I don't really care.
Speaker 6: I don't.
Speaker 4: I mean I don't. I wouldn't personally want to use them.
Speaker 4: But I'm not going to beat them up over a
Speaker 4: one sided conversation. Hey, Brad O'Brien, while I have you, Hey, Zach,
Speaker 4: I appreciate the call man, and I hope he did
Speaker 4: help you out or at least get some questions or
Speaker 4: at least verify what you already knew. But Brad, couple
Speaker 4: things man. One, when people do enter and buy a house.
Speaker 4: I understand, like in Zach's case or the buyer's case,
Speaker 4: most people use a realtor. There's no doubt. In Colorado,
Speaker 4: we're used to it. What's ironic about that is in
Speaker 4: New York and places on the East Coast, you have
Speaker 4: to use an attorney. So what is a reason to
Speaker 4: use an attorney like yourself in conjunction with a realtor
Speaker 4: Give a real everyday reason where someone probably would have
Speaker 4: been a lot happier if they use an attorney.
Speaker 18: Well, on any particular transaction, there's over one hundred different
Speaker 18: issues that could pop up. Not not that they all
Speaker 18: will in one transaction, but I'm constantly issue spotting and
Speaker 18: anything can pop up that is a legal issue. Real
Speaker 18: estate workers are not allowed to practice law, give legal advice,
Speaker 18: or even prepare any contracts other than filling in blanks. Yeah,
Speaker 18: so there's a whole lot that a buyer seller is
Speaker 18: missing by not having an attorney. You know, we've taught transaction.
Speaker 4: We've talked about this before. But tell people what you know,
Speaker 4: or not everything you know, but about new home builders
Speaker 4: and those agreements because we get calls on those all
Speaker 4: the time.
Speaker 18: Well, homebuilder contracts are basically leap of faith on behalf
Speaker 18: of the buyer because it's very risky. You put a
Speaker 18: substantial amount of earnest money down and they really tie
Speaker 18: your hands as far as ever getting that money back.
Speaker 18: You know, your opportunities to get the earnest money refunded
Speaker 18: and to get out of the contract are very limited.
Speaker 18: So the builder contracts are normally custom contract forms. Everyone's
Speaker 18: different in the very long too. They might be fifty
Speaker 18: seventy five pages. Where's the stendred contract form for Colorado's
Speaker 18: twenty or less.
Speaker 4: We've had calls, Brad, and I know you've helped listeners
Speaker 4: out where they put money down on a Lenar or
Speaker 4: KB home. Whoever the builder is. It really doesn't matter.
Speaker 4: I'm not trying to single anybody out. But they put
Speaker 4: it down the earnest money, like you said, a massive
Speaker 4: amount of money. Then they get towards the end. And
Speaker 4: this happened over COVID big time. All of a sudden,
Speaker 4: they thought they had that house for say four hundred
Speaker 4: and fifty thousand. Now the builder wants six hundred thousand
Speaker 4: for it. They're like, no way, I want out, give
Speaker 4: me my money back. I thought I was buying a
Speaker 4: four hundred and fifty thousand dollars house and the builder
Speaker 4: goes wait a second, right here, page five, section three,
Speaker 4: it says, if material costs goes up, we can pass
Speaker 4: that along to you.
Speaker 8: Yeah.
Speaker 18: Builders are constantly putting new things in their contract. So
Speaker 18: I need to review every single line of that fifty
Speaker 18: page custom contract form because they I've seen them sneak in,
Speaker 18: like we you just talked about repricing a deal because
Speaker 18: it's crazy building costs went out. I mean that, you know,
Speaker 18: that's against the concept of a contract in my opinion.
Speaker 18: But if you put in there that they had that right, Okay,
Speaker 18: you just get in the contract r.
Speaker 4: You agreed to it. I mean, and who reads these
Speaker 4: you know many homes. I'll say this, Brad, I you
Speaker 4: know the last home we bought. I didn't know you,
Speaker 4: but I did use an attorney and a realtor. I
Speaker 4: used Frank Durand. But I had someone look over it
Speaker 4: and it was a pretty standard deal. But I got
Speaker 4: to tell you something. People are crazy not to have
Speaker 4: a realtor look at it. For most people, it's the
Speaker 4: biggest purchase they're ever going to make in their life,
Speaker 4: and your nuts not to spend a few hundred bucks
Speaker 4: or whatever to have it looked at.
Speaker 5: I got to put in a good word for Cobol builders.
Speaker 5: You know, I just bought the townhouse two years ago during.
Speaker 6: The COVID win.
Speaker 4: They didn't up your price. They did not up my price.
Speaker 5: And when it was a delay, they said, look it's
Speaker 5: going to take another eight months, and do you want
Speaker 5: your money back or do you want to wait eight months?
Speaker 5: They had no increase in the prices contract. They were
Speaker 5: upstanding builders, Doc.
Speaker 4: You got real lucky on that. We had probably twenty
Speaker 4: call ors, some of which Brad helped. In Colorado Springs,
Speaker 4: same thing. It was a brand new condo building being built,
Speaker 4: and they all got hit with like a twenty or
Speaker 4: thirty percent increase, which was massive. A lot of them
Speaker 4: couldn't qualify for that payment and they ended up losing
Speaker 4: their earnest money. Cobel though, No, it was not. They
Speaker 4: were great. Yeah, So here's the deal, Brad O'Brien. Anything
Speaker 4: real estate, I don't care what it is. Property line disputes,
Speaker 4: Maybe you're buying a home with a friend or a
Speaker 4: family member that's not your spouse. Maybe eminent domain, you
Speaker 4: name it, commercial residential. Call Brad, He'll help you out.
Speaker 4: He'll talk to you for free seven to zero three
Speaker 4: seventy seventy three eighty eight. He's in with us all
Speaker 4: the time on the show. He's our real estate expert
Speaker 4: olslaw dot com. Hey Brad, I appreciate you coming on
Speaker 4: as always. Man glead to help. Thank you. Three oh
Speaker 4: three seven one three eight two five five. I'm gonna
Speaker 4: take a quick break. Carol has a problem with the
Speaker 4: nursing facility. That sounds horrible. I don't know if that's
Speaker 4: like a family member or herself. I don't know what's
Speaker 4: going on with that. And then Karen's got a problem
Speaker 4: with an eviction. Let's dive in. Let's help these people out.
Speaker 12: Right after this, go with a sure thing Denver's best
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Speaker 12: until you're content. Time for an insurance check up free,
Speaker 12: no obligation. In comparison, call Compass Insurance paying too much
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Speaker 12: three oh three, seven to seven to one help. You'll
Speaker 12: think you're his only customer when you choose Frank durand
Speaker 12: the real estate man dot Com to list your home
Speaker 12: with Remax Alliance three oh three nine two zero sixteen
Speaker 12: twenty two.
Speaker 4: All right, three oh three seven one three eight two
Speaker 4: five five three zero three. Martino, You've been ripped off
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Speaker 4: Any purchase questions, warranty questions, anything to do with cars,
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Speaker 4: what's going on with this one. This one sounds really interesting.
Speaker 4: Here a problem with the nursing facility. Then after that
Speaker 4: we got Karen and Margie both eviction problems. Evictions are
Speaker 4: getting crazy, really crazy. The pendulum is swinging the other way.
Speaker 4: Now we'll get into those and once again, if we've
Speaker 4: got to get one of our attorneys up to make
Speaker 4: sure these landlords are doing everything right, we can do that. Carol,
Speaker 4: what is going on with you?
Speaker 5: Well?
Speaker 19: I live in Deer Trail and unfortunately, three weeks ago I.
Speaker 10: Broke my ankle.
Speaker 19: So I was sent to a raw medical center for surgery,
Speaker 19: and then I went to a skilled nursing facility and
Speaker 19: the other night I realized that one of my medications
Speaker 19: was no thing.
Speaker 6: Hey, Carol, let.
Speaker 4: Me ask you something just on the accident, just because
Speaker 4: I mean, people are interested, and I am how did
Speaker 4: you hurt yourself? Was it in your own house, just
Speaker 4: you know, being clumsy or what?
Speaker 20: Well, I don't want.
Speaker 10: To build a clock.
Speaker 19: I guess I love to chat, but no, I live
Speaker 19: in Deer Trail and there was a tornado for me.
Speaker 19: Oh wow, My husband said, why aren't you at and
Speaker 19: see if you can take a picture. So I went
Speaker 19: out the front door and I knew I had two
Speaker 19: steps going to the.
Speaker 10: To the road.
Speaker 19: I remember going down the step and I turned and
Speaker 19: taking a picture and I spun. That sucks and I
Speaker 19: just located and broke my.
Speaker 4: So then you ended up in Aurora, and they, basically,
Speaker 4: I assume, said it. And then you said, what was
Speaker 4: the nursing facility part?
Speaker 19: Well, they set the ankle, they did surgery, and about
Speaker 19: five days later they sent me to rehab. And then
Speaker 19: I'm going to rehab.
Speaker 4: Were you living in rehab right now?
Speaker 19: I'm still here?
Speaker 4: Okay, now I get it. So now you're you're sitting
Speaker 4: at this nursing facility or this reab right now.
Speaker 19: I'm sitting here in my room in here.
Speaker 4: All right now, let's continue on. I get it now.
Speaker 19: So anyway, I'm bipolar, and I have certain requests and
Speaker 19: I don't request too much, but I have asked them
Speaker 19: please give me my.
Speaker 4: MUDs at talking about for the bipolar, the.
Speaker 19: Bipolar and there's several different medications.
Speaker 4: Carol, Carol, I'm sorry, but why wouldn't they give them
Speaker 4: to you? Why do you even have to request them?
Speaker 4: I guess I don't get that.
Speaker 19: Well, I think that's odd as well. My paperwork pain
Speaker 19: from a raw medical center. And they look at that
Speaker 19: paperwork and they say, okay, these medications are for pain, this,
Speaker 19: medications for anxiety, this, medications for more of a Manning
Speaker 19: type behavior, so antipsychotics, anti neod stabilizers basically.
Speaker 4: Yeah. But if they're once again I'm trying to keep
Speaker 4: you a focus here, but if they're if they're looking
Speaker 4: at this paperwork, they know what medications you're supposed to
Speaker 4: be taking. Why aren't they giving you the one you're
Speaker 4: talking about? Or why are you having to ask for it?
Speaker 19: Well, they've been you know, it's been good, except for
Speaker 19: a couple of nights ago. I count my meds and
Speaker 19: I look and I'm like, okay, I'm missing a medication.
Speaker 16: And I mean the.
Speaker 4: Individual pills are a whole bottle.
Speaker 10: Oh no, a pill they give you.
Speaker 19: They give you your meds at night when you go
Speaker 19: to sleep. I'm looking and I'm counting in my little
Speaker 19: my little cop that they give me and I'm missing
Speaker 19: one and I'm thinking that's one of my major bipolar meds.
Speaker 19: And you know, I kind of didn't say anything. I
Speaker 19: was like, Okay, they screwed up, and.
Speaker 14: I always you know, I you didn't take one that night?
Speaker 4: No, did you bring it up the next day?
Speaker 19: The next day I got my medication again and it
Speaker 19: wasn't in there again.
Speaker 4: But this time, I hope you said something, right.
Speaker 19: I did say something, And.
Speaker 4: What did they reply?
Speaker 19: They replied that it had been discontinued. They did not
Speaker 19: have it in the facility. And I basically looked at
Speaker 19: them and said, you guys could really mess up my
Speaker 19: mental health by not giving me this.
Speaker 4: Hold on, hold on, I'm trying to understand this, Carol.
Speaker 4: So when they say, you said two things, and it's
Speaker 4: very important. So you said it's no longer made or
Speaker 4: it's discontinued meaning no one can get it, or they
Speaker 4: don't have it in the facility. What is the real case?
Speaker 10: I got it.
Speaker 19: Basically, the nurse came in and said, this has been
Speaker 19: discontinued for you. The doctor and the nerse decided you
Speaker 19: do not need this. But I'm looking at them going
Speaker 19: I'm bipolar. This isn't a psychiatric medication.
Speaker 4: Now, were they saying that? Hold on? Are they possible
Speaker 4: saying it because the painkillers because of the whole foot issue,
Speaker 4: or your other medications, they didn't think it was safe
Speaker 4: for you to take them together.
Speaker 21: No?
Speaker 4: No, So then why why would they Why would they
Speaker 4: decide to take away your bipolar medication? I don't understand,
Speaker 4: because they look.
Speaker 19: At each medication and they know what each medication does.
Speaker 19: This is not a psychiatric unit.
Speaker 16: I know they do not.
Speaker 19: They do not mess with psychiatric meds because they know
Speaker 19: that there's a psychiatrist that I have that's over me.
Speaker 19: So when they go through the meds sheet, they'll say, okay,
Speaker 19: Carrol's and pain so that we're going to give her this, this,
Speaker 19: and this, but her medication for her bipolar meds. They're
Speaker 19: set and set in stone. Well, basically, what the nurse
Speaker 19: told me last night is I don't have it for
Speaker 19: you because the doctor discontinued it for you.
Speaker 4: The shrink.
Speaker 19: The I don't think there's a shrink here.
Speaker 4: All right, hold on a second, hold on, I got
Speaker 4: to take I'm getting a little confused. Here's what I
Speaker 4: want you to think about over this break, Carol. What
Speaker 4: I want to know is what doctor said that was it?
Speaker 4: The psychologist? Is that who said it? Or the psychiatrist.
Speaker 4: I don't know who actually gave it to you. I
Speaker 4: assume a psychiatrist, and if they had you on it,
Speaker 4: I doubt some other doctor, unless if there was an
Speaker 4: issue with the pain meds or whatever other meds you're
Speaker 4: on now, had some kind of interaction they're not supposed
Speaker 4: to have. I mean, I'm trying to figure out what
Speaker 4: doctor canceled it and where we're going with it.
Speaker 12: Hold on, go with a sure thing Denver's Best roofer
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Speaker 12: you're content. Time for an insurance checkup free, no obligation.
Speaker 12: In comparison, call Compass Insurance paying too much your coverage
Speaker 12: at dozens of insurance companies. Find out now three o
Speaker 12: three seven to seven to one help. You'll think you're
Speaker 12: his only customer when you choose Frank Dran the real
Speaker 12: estate Man dot com to list your home with Remax
Speaker 12: Alliance three oh three nine two zero sixteen twenty two.
Speaker 4: All right, three oh three seven one three eight two
Speaker 4: five five. I'd like to go a little different direction
Speaker 4: on this call. And here's what I want. I basically
Speaker 4: want to ask Carol something though. Hey, Carol, Suzanne was
Speaker 4: kind of reading through your emails. You mind if she
Speaker 4: kind of gets people up to speed where you're at
Speaker 4: and what's going on. Is that okay with you?
Speaker 20: That's perfect?
Speaker 4: Yeah? Hold on a second, Suzanne. So you received this
Speaker 4: email in through help at Troubleshoot around ten o'clock this
Speaker 4: morning or something.
Speaker 22: Yeah, you have the second email, yes, So go ahead
Speaker 22: paint the picture. Okay. So this is what I'm understanding,
Speaker 22: and Carol, you can correct me if I'm wrong, But
Speaker 22: it sounds like, uh, you uh, seven weeks before you
Speaker 22: hurt your foot broke your ankle, all that you were
Speaker 22: in a pretty bad mental state and was wanting to
Speaker 22: endure life. So you ultimately ended up in an eight
Speaker 22: week program, out patient program.
Speaker 4: To kind of help with those issues.
Speaker 22: And in that seven and they put you on meds
Speaker 22: for what you know and whatnot. And then in that
Speaker 22: seventh week is when you broke your ankle. Of that
Speaker 22: eight week program, so you ended up in this facility.
Speaker 22: And it looks to me, long story short, that they,
Speaker 22: between these two different folks, they've been in the nursing facility.
Speaker 22: They've been overdosing you on your head meds for lack
Speaker 22: of a better term, which could be really dangerous to you.
Speaker 22: And that's what you're calling about, is they haven't been
Speaker 22: communicating to get your medicine right, and ultimately you've been overdosed.
Speaker 4: And when you say communicating, you're talking about the mental aspect.
Speaker 4: This eight week thing. After the suicide attempt, they her
Speaker 4: on certain meds and when she broke her foot, the
Speaker 4: facility has her at the facility. They've been communicating, they've
Speaker 4: been double.
Speaker 22: Dosing her on some meds that could be deadly.
Speaker 4: I think, so, Carol, is that is that in a nutshell?
Speaker 4: Is there anything you want to add to that?
Speaker 19: That's in a nutshell? And it's actually between unfortunately, two
Speaker 19: people which I'm going to have a really hard time
Speaker 19: fighting with, and that is Aurora Medical Center started doing
Speaker 19: the overdosing at the very beginning when they sent the
Speaker 19: orders over to.
Speaker 10: That's a skilled nursing.
Speaker 4: Are they getting it? But hold on? It seems as
Speaker 4: if from what you wrote Suzanne this morning, so I'm
Speaker 4: kind of using your own words, that they are adjusting
Speaker 4: your medication to try to get it right now? Right?
Speaker 6: No, no, they.
Speaker 19: They I'm going home today and I've got two dilemmas.
Speaker 19: Last night the nurse came in and said, the doctors
Speaker 19: decided to discontinue. The doctor's here, not a psychiatrists. We've
Speaker 19: decided to discontinue your circle.
Speaker 14: So I don't have it for you, okay, And.
Speaker 4: I said, so, if you're getting discharged, hold on. Knowing
Speaker 4: you're getting discharged today, why wouldn't you simply call up
Speaker 4: the other doctor when you get home and readdress this
Speaker 4: with them, because that's their specialty.
Speaker 19: I agree with you, But what's happening is this should
Speaker 19: have never happened to begin with.
Speaker 4: So what is your question to me? It looks like
Speaker 4: this is going to work itself out because you're not
Speaker 4: going to be dealing with this place you're at anymore
Speaker 4: when it comes to the care for your foot in
Speaker 4: the rehab for the physical injury. But you're going to
Speaker 4: go back and hold on. I'm going to put you
Speaker 4: back on hold and I'll give you a chance after this.
Speaker 4: But I guess I'm not understanding how we can help
Speaker 4: you at this point. I need an actual question, like
Speaker 4: I want to assume them or something. You got to
Speaker 4: give me something to bite on here to figure out
Speaker 4: what advice to give you, But everybody holds tight. Three
Speaker 4: oh three seven one three eight two five five Karen
Speaker 4: and Margie. I promise you guys are up next right
Speaker 4: here on the Troubleshooter Network.
Speaker 12: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 12: dot com. You don't pay a cent until you're content.
Speaker 12: Three time for an insurance check up free, no obligation.
Speaker 12: In comparison, call Compass Insurance paying too much your coverage
Speaker 12: at dozens of insurance companies find out now three oh
Speaker 12: three seven seven to one help. You'll think you're his
Speaker 12: only customer when you choose Frank durand the real estate
Speaker 12: Man dot com to list your home with Remax Alliance
Speaker 12: three oh three nine two zero sixteen twenty two.
Speaker 4: Ripped news.
Speaker 22: So you don't have.
Speaker 2: Run anxious.
Speaker 1: As fast as we can, the.
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Speaker 3: This is the Troubleshooter Show. No Tom Martinez, Welcome.
Speaker 4: My friends to the only show of its kind. We're
Speaker 4: here to solve problems, answer questions, try to make your
Speaker 4: life a little bit better. Any questions we try to
Speaker 4: dive into everything. I'm going to go back to Carol
Speaker 4: in the second, but basically, she called in and she's
Speaker 4: got a multitude of problems. She suffers from some depression
Speaker 4: and other things, and she is also bipolar. She had
Speaker 4: a certain medication she was on. She ended up breaking
Speaker 4: her foot. She ended up going into a in in
Speaker 4: house or in hospital facility rehabbing with her foot. They
Speaker 4: kind of cut down on some of the mets she
Speaker 4: was on. She's dealing with multiple doctors, and that's kind
Speaker 4: of where we left off. But I want to tell
Speaker 4: you something, Carol. So you're getting out of that facility,
Speaker 4: that rehab facility today, you're able to call your psychiatrist
Speaker 4: and basically talk to them again about the bipolar medication.
Speaker 4: And I think that's that's good, and that's the person
Speaker 4: that should be making that call for you. When you're
Speaker 4: in a facility like you are now for your foot,
Speaker 4: they're kind of responsible for what's going on because you're
Speaker 4: under their care. And if they want to change some
Speaker 4: stuff up, whether it's good or not, I think they
Speaker 4: definitely have the right to do that. But since you're
Speaker 4: leaving there now, what I really want to know is,
Speaker 4: what is your question for us, because I think you're
Speaker 4: going to be able to solve your own problem once
Speaker 4: you talk to your psychiatrist again.
Speaker 19: Well, I am talking to my psychiatrist again to find
Speaker 19: out what I can do to get over the overdose
Speaker 19: because they've been overdosing me.
Speaker 10: Yeah, but it's the hospital.
Speaker 4: They already cut it. But they but they cut it
Speaker 4: out now. I mean, you're going to be leaving, so
Speaker 4: that's not going to be an issue as of tomorrow.
Speaker 19: Well after three weeks of them doing it and not
Speaker 19: knowing it. That is just not right.
Speaker 4: I mean, I I'll ask you a question. Hold on
Speaker 4: one second, Doc Dan, I'll leave you, Carol. What I
Speaker 4: want you to understand, though, is if you're talking about
Speaker 4: getting an attorney and going after them, you really don't
Speaker 4: have any long term damages that I know about. If
Speaker 4: the fact that let's say the medication, let's say it's
Speaker 4: the opposite, that they were overdosing you on something and
Speaker 4: all of a sudden your life is going to change
Speaker 4: for the rest of your life, I mean, that would
Speaker 4: be something to go after. But they're adjusting the meds
Speaker 4: and you're going to be back to your idea of
Speaker 4: normal pretty soon.
Speaker 19: Yes, I agree, with you, But I do have to
Speaker 19: talk to my my psychiatrists and ask him. I've been
Speaker 19: on double the medication for three weeks.
Speaker 4: And you can you can ask it, and you can
Speaker 4: ask him if that could have done any you know,
Speaker 4: permanent damage or whatever.
Speaker 5: Doc, go ahead, I was gonna say, Carol, you sound
Speaker 5: pretty lucid right now. Yeah, so there obviously are know
Speaker 5: long term effects for three weeks of being overdosed. If
Speaker 5: you were comatose, or you couldn't talk, or you were
Speaker 5: falling asleep, or you couldn't sit still, if you had
Speaker 5: some manifested signs of overdose, it would be one thing.
Speaker 5: But if all you need to psychiatrist today is to
Speaker 5: give you the correct doses, there's no problem.
Speaker 4: Yeah, I don't I agree with Doc. I don't see
Speaker 4: a problem. I wanted to ask you, Carolina. Side note though,
Speaker 4: when you do you recognize like when you have a
Speaker 4: do you have manic episodes? You feel horrible? We already
Speaker 4: know because of the suicide attempt, you go way down,
Speaker 4: But do you go the other way too? Do you
Speaker 4: get manic to where you're just crazy full of energy?
Speaker 4: Or I mean kind of give me an idea of
Speaker 4: your own interpretation of your own diagnose diagnosis.
Speaker 19: Okay, basically, bipolar is mania in depression. So when I'm manic,
Speaker 19: I just speak really fast. I am a jabber mouth.
Speaker 19: I run around like a chicken with my head cut off.
Speaker 19: I try to do way too many things at one time,
Speaker 19: and I don't get enough flop. When I'm going to
Speaker 19: the depressive episode, you know, I'm down. I'm feeling like
Speaker 19: the world is not my best friend, and I just
Speaker 19: kind of sink down in there. Right now, my black
Speaker 19: polar medications are the most important things to me, along
Speaker 19: with a a psychiatrist and accounselor.
Speaker 4: Do you know? Do you notice? I don't want to
Speaker 4: dig back into the actual question because you're going to
Speaker 4: be dealing with your psychiatrist and I think you're going
Speaker 4: to be fine going forward. But what I'm curious about
Speaker 4: is when you're in either of those stages of bipolar,
Speaker 4: do you actually recognize them or does like your husband
Speaker 4: have to point them out and then once someone points
Speaker 4: out to you, hey, you're being manic, then you recognize
Speaker 4: it or do you know it while you're entering that phase.
Speaker 19: I do know why I'm entering that phase, but with
Speaker 19: after trying to commit suicide. I went into an intensive
Speaker 19: outpatient therapy. They teach you dialectical behavioral therapy, which is
Speaker 19: basically to love yourself and end your suffering. So they
Speaker 19: put you into a frame of mind that this is
Speaker 19: what frame of mind you're in right now. Think about
Speaker 19: what you're doing, try to distract yourself, and then they
Speaker 19: pull you out of it. You put your own self
Speaker 19: out of it by learning through these counselors, and they
Speaker 19: are amazing. So I was seven weeks in broke my foot, and.
Speaker 21: I was really good. I was very good.
Speaker 19: At handling the situation, but kind of didn't handle it
Speaker 19: really well when I knew that I was getting too
Speaker 19: much medication.
Speaker 4: Yeah, and maybe you're focused, maybe, Carol, just maybe part
Speaker 4: of this extreme focus you have on it right now
Speaker 4: and maybe you know maybe rightfully so you're angry your
Speaker 4: medication has changed. You were going through this process, you
Speaker 4: were seven weeks in. Everything was helping you. I can
Speaker 4: understand the frustration. I can understand that. But maybe a
Speaker 4: little bit of your feelings you're having right now about it,
Speaker 4: maybe that's part of the problem. Maybe you should apply
Speaker 4: everything you learned in the seven weeks to this because
Speaker 4: going forward, it's going to be fixed. Why dwell on
Speaker 4: what happened? Why not kind of exit out of this
Speaker 4: the stage you're in right now, If that makes sense,
Speaker 4: I'm sure. I'm sure a doctor would say it a
Speaker 4: lot better than that. But I think you understand what
Speaker 4: I'm saying.
Speaker 19: I totally get it, and you are right. I think
Speaker 19: that just being able to talk to you and mention.
Speaker 14: Something to you about this has.
Speaker 19: Actually made me feel better.
Speaker 14: It is going to be remedied.
Speaker 10: You are right. I can get out of my head
Speaker 10: with this.
Speaker 4: That's good and I.
Speaker 10: Will be okay.
Speaker 4: Well, we wish you could.
Speaker 19: Doesn't happen to anybody else, you know what.
Speaker 10: I'm good.
Speaker 4: I really wish you. In fact, we all here wish
Speaker 4: you the absolute best. I hope you get back to
Speaker 4: that therapy. And I'm really happy I put her on hold.
Speaker 4: I'm really happy she seems to be It seems to
Speaker 4: be affecting you in a great way. Yeah, I mean
Speaker 4: she kind of just talking a little bit seemed to
Speaker 4: help her out a lot, So Carol, really, we appreciate it.
Speaker 4: We'd love to hear a follow up. If you're ever
Speaker 4: feeling really bummed out, you can reach out and email
Speaker 4: us and it doesn't have to be on the air.
Speaker 4: We don't mind communicating with you, and I hope everything's cool.
Speaker 4: She sounds like a sweetie Mark, she really does. In fact,
Speaker 4: I think Doc said it. I think Doc said something
Speaker 4: that I picked up on. She seems very lucid right now.
Speaker 4: She seems to have everything put together. And it's got
Speaker 4: to be a struggle with that kind of disease would
Speaker 4: be really hard. And you know, we've all probably known
Speaker 4: someone in our lives that has suffered from it. There
Speaker 4: used to be a talk show host here. In fact,
Speaker 4: he did some advertising for me. Do you know who
Speaker 4: that is? Dragon? You probably haven't been around long enough. Oh,
Speaker 4: I know that J Marvin. J Marvin, and he I
Speaker 4: paid him for endorsements, just like I advertise for people.
Speaker 4: And he was the hardest sucker to work with. I'm
Speaker 4: telling you. There was some days me and this guy.
Speaker 4: I remember, I'm paying him, I'm the customer. There was
Speaker 4: some days that were just absolutely miserable dealing with this guy,
Speaker 4: Like I can't even explain it. There'd be days he's
Speaker 4: pissed at me. Just well, what I learned is he's
Speaker 4: pissed at the world. It had nothing to do with me.
Speaker 4: But other times he was so elated and happy you
Speaker 4: would think he won the lottery. It was quite remarkable.
Speaker 4: It was really quite remarkable. If you ever talked to
Speaker 4: Shannon here about Jay Marvin, he absolutely couldn't stand working
Speaker 4: with the guy. He said it was one of the
Speaker 4: hardest things in the world. And I can see why
Speaker 4: just from the interaction I had to deal with now.
Speaker 5: I think Carol just wanted a confirmation that that the
Speaker 5: whatever perceived overdose she might have gotten, yeah, is not
Speaker 5: going to have any long term effects.
Speaker 4: Yeah, and he's right around the corner. Well, the remedy
Speaker 4: is that he sh just need a remedy.
Speaker 5: There are any long term effects for three weeks of
Speaker 5: potential overdose.
Speaker 4: You know what I mean is as far as the
Speaker 4: proper dose, the remedy is gonna be after she talks
Speaker 4: to the sie psychiatrist. All right, three oh three seven
Speaker 4: one three A two five five. We're gonna have one
Speaker 4: line open in a second, Karin, you're up next. We
Speaker 4: got two eviction issues. We might be getting Brad O'Brien on.
Speaker 4: Then a question on service. What kind of service is it? Kelly?
Speaker 4: What is David actually asking do you know we'll find
Speaker 4: out after this everybody will take.
Speaker 12: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 12: dot com. You don't pay a cent until you're content.
Speaker 12: Time for an insurance check up free, no obligation. In comparison,
Speaker 12: call Compass Insurance paying too much your coverage at dozens
Speaker 12: of insurance companies find out now three oh three, seven
Speaker 12: to seven to one help. You'll think you're his only
Speaker 12: customer when you choose Frank durand the real estate Man
Speaker 12: dot com to list your home with Remax Alliance three
Speaker 12: oh three nine two zero sixteen twenty two.
Speaker 4: All right, three oh three seven one three eight two
Speaker 4: five five three oh three Martino, It's crazy. What other
Speaker 4: show do you go from a call like Carrol's to
Speaker 4: a call like Karen's. That's got to do with eviction? Hey, Karen,
Speaker 4: what is going on? Are you the one being evicted?
Speaker 4: Or you the landlord the tenant? Give me a little info.
Speaker 20: On the tenant.
Speaker 4: So what's happening?
Speaker 20: I've gone behind on my rent for May and June
Speaker 20: and now July is here. I've been out of work
Speaker 20: and just gotten behind.
Speaker 8: And.
Speaker 4: So I was just hey, Karen, how much is your rent?
Speaker 4: And where do you live?
Speaker 20: I'm living Aurora and my rent is thirteen thirty.
Speaker 4: And then and how do you how did you get behind?
Speaker 4: Three months? Is a lot?
Speaker 20: Okay? Well, I was working and then I got laid
Speaker 20: off and I was unable. I was able to get unemployment,
Speaker 20: but I was having some health issues you know here
Speaker 20: and there. And then when I was selling better in
Speaker 20: the unapployment, and then I started looking work and I
Speaker 20: just haven't been able to find anything.
Speaker 4: What is your trade?
Speaker 20: Assembly, warehouse and manufacturing. I have a lot of like
Speaker 20: wire harnesses. I've worked at Luckey Martin air methods.
Speaker 4: Did you ever try with Amazon? I know they hire
Speaker 4: like crazy lungs. You don't have a criminal background?
Speaker 20: Yes?
Speaker 4: And what did Amazon say, Sadex.
Speaker 20: They're just not hiring right now.
Speaker 4: Nothing.
Speaker 20: But I have an interview tomorrow, like a second interview.
Speaker 20: I've done the phone interview, but that's not going to
Speaker 20: help me for Monday.
Speaker 4: No, So are you actually facing the hearing monday or
Speaker 4: was that for from the notice or give me a
Speaker 4: little more there.
Speaker 20: It's from the notice. I sent you a copy. So
Speaker 20: I went there and spoke with him because on the
Speaker 20: notice it only has for May, and so I did
Speaker 20: a gofund me because I.
Speaker 14: Have no family, literally, I have no one.
Speaker 20: To help me. So the notice just has May. So
Speaker 20: I was like, well, if I could do the go
Speaker 20: fund me and possibly get May. But that's where he's like, well, actually, no,
Speaker 20: you owe May in June, which I do owe. Yeah,
Speaker 20: and he said, well you owe May in June. He said,
Speaker 20: actually care in July here, so we would have to
Speaker 20: do that and I said, I understand that.
Speaker 14: But on the plane, A couple of.
Speaker 4: Carrigs for Monday, Karen, A couple of things. Number one
Speaker 4: I basically it's saying hold on thirty day notice as
Speaker 4: of service. I'm just reading this hold on within thirty
Speaker 4: days of the service on demand or in the alternative
Speaker 4: all a vacate you will have limited.
Speaker 20: Un lost bag thirty days.
Speaker 4: So Mark, Yeah, so thirty days is Monday, right.
Speaker 20: Well, that paper, I'd already received that paper like before,
Speaker 20: because I owed for May. He'd given me that.
Speaker 4: No, no, no, that's That's what I'm saying. Basically, Monday, what
Speaker 4: happens Monday? What's going to happen Monday?
Speaker 20: Okay, well Monday, I have to fill out the papers, because.
Speaker 14: I went and spoke with him the other day.
Speaker 20: To the papers to for Monday. I have to show
Speaker 20: why I think that. You know, I don't owe this,
Speaker 20: but I do owe this. So he said Monday. By Monday,
Speaker 20: I need to make like arrangement with him, and he
Speaker 20: could do it over four weeks, okay, equals like twelve
Speaker 20: like maybe twelve forty five for May, June and July.
Speaker 20: But I don't have a job today, I mean hopefully.
Speaker 4: Just There's just a couple of things I want to
Speaker 4: tell you. One the bottom line is Monday, you don't
Speaker 4: have a court hearing. You understand that, right?
Speaker 21: Well?
Speaker 20: Yes? And no?
Speaker 4: Well what do you mean? Yes? And do you are
Speaker 4: you supposed to be at court Monday?
Speaker 20: Well that's what I thought, But after speaking with him,
Speaker 20: he said that I just need him to make an agreement.
Speaker 4: Well okay, Karen, Karen, please, this is so important. Have
Speaker 4: you been served and you have to show up to
Speaker 4: court Monday? Not not this notice I'm looking at.
Speaker 20: This is all I have. That's what I sent you.
Speaker 14: That's all I have.
Speaker 4: So I want to tell you it's not necessarily good news,
Speaker 4: but I want to tell you this. This is basically
Speaker 4: you know it's pretty much a demand letter. They still
Speaker 4: would have to go through the eviction process, file the eviction,
Speaker 4: and then you might not go to court for thirty
Speaker 4: sixty days. Then you would basically be kicked out of
Speaker 4: the place. So you're not facing having to leave anytime
Speaker 4: soon because you don't even have a court day yet,
Speaker 4: and if he hasn't filed the eviction or she hasn't
Speaker 4: filed the eviction, it could be a while. So now,
Speaker 4: I I just wanted to say that, so you don't
Speaker 4: think they can show up and kick you out on
Speaker 4: Tuesday if you don't make a deal. Now, you should
Speaker 4: make a deal. The problem that I see is you
Speaker 4: don't have a job. I realize you're trying to hold
Speaker 4: on you don't have a job, and I understand you're
Speaker 4: trying to find a job. When's the last time you
Speaker 4: actually worked.
Speaker 20: It's been about four months.
Speaker 4: Okay, you haven't worked for four months. You haven't paid
Speaker 4: rent for three months. So your GoFundMe is great, and
Speaker 4: I don't even mind telling people what it is, but
Speaker 4: I'm gonna put a caveat on that you don't have
Speaker 4: a job. What's gonna stop you? If people do use
Speaker 4: their hard earned money to help you out. What are
Speaker 4: you going to do next month? If you don't have
Speaker 4: a job, do another gofund me. I don't understand your
Speaker 4: long game right exactly.
Speaker 20: Well, I'm hoping that tomorrow. I did that job, and
Speaker 20: I did some applications a couple of days ago on indeed,
Speaker 20: and I see I've got a couple inspects there where
Speaker 20: they're wanting to set up interviews. That's what I'm saying.
Speaker 20: I didn't even make an agreement.
Speaker 4: Who did you work for? Who was the last company
Speaker 4: you worked for? Four months ago?
Speaker 20: It was Stereotech and Good.
Speaker 4: And what did you do for them?
Speaker 20: Medical assembly?
Speaker 4: And how long did you What is medical assembly like
Speaker 4: putting together a wheelchair or what?
Speaker 20: No, they do biological indicators when I understand, okay, well
Speaker 20: as much as I want to understand, So what did
Speaker 20: you do prior to that?
Speaker 4: Who did you work for?
Speaker 20: I work for that would have been Lockheed Martin doing
Speaker 20: cable assembly.
Speaker 4: And how long did you work for Lockheed?
Speaker 10: I was there two years, okay?
Speaker 4: And then how long were you at that last company?
Speaker 8: Two years?
Speaker 4: And then how about before Lockheed?
Speaker 20: I worked for a circuit board company doing inspections.
Speaker 4: For how long.
Speaker 20: I think it was there four years.
Speaker 4: Okay, it's kind of interesting. That's better than I thought
Speaker 4: I was going to hear from her. There's a lot
Speaker 4: of people I talk about or that that fall into
Speaker 4: the same hole you have, where they're late on rent,
Speaker 4: they lost their job, whatever that you know, have had
Speaker 4: twenty jobs in eight years. You had three jobs in
Speaker 4: eight years, So that's actually not bad. Guys, What is
Speaker 4: your opinion on that when you hire somebody? Just Kevin
Speaker 4: Caukin just.
Speaker 6: Absolutely you don't know a job hopper.
Speaker 4: No, you don't know what do you consider a job?
Speaker 4: Do you consider her a job hopper?
Speaker 6: Absolutely not. I think that's her. Her work history is great.
Speaker 4: Yeah, it's a lot better than a lot of apps
Speaker 4: that I've looked at over my life.
Speaker 6: So I don't blaming anybody else for why she's not working.
Speaker 4: So look, I don't mind if you want to give
Speaker 4: out your GoFundMe if that's your endgame in this call.
Speaker 4: I don't know what else. I really like the fact though, Karen,
Speaker 4: that you acknowledge that you owe the money, and if
Speaker 4: you show up at an eviction hearing, you're going to
Speaker 4: get evicted. So I really, I really do appreciate that.
Speaker 4: A lot of the calls we take they don't want
Speaker 4: to come to that reality. I think it would be
Speaker 4: a lot better for you if you already had the job.
Speaker 4: That way, people would feel better about it giving you money.
Speaker 4: But it sounds like you're on the right track. Is
Speaker 4: your is your ailment over your for whatever reason you
Speaker 4: couldn't work? Are you completely over that?
Speaker 20: Yes?
Speaker 4: All right?
Speaker 6: Go ahead?
Speaker 4: What what is the what is the GoFundMe? Go ahead,
Speaker 4: you give it out?
Speaker 20: Well, actually I don't uh, I'm not that I don't
Speaker 20: know how to say.
Speaker 4: It, do I Just well, generally on GoFundMe you can
Speaker 4: search something so I don't know if it's your first
Speaker 4: and last name, I don't know.
Speaker 20: I'll just tell you what it says.
Speaker 4: Well, you can tell us what it says. But if
Speaker 4: someone actually wants to donate to it, hold on, someone's
Speaker 4: got to explain that to her. Suzanne, maybe over the break,
Speaker 4: explain to her, or find the GoFundMe and we'll give
Speaker 4: it out for you. Margie, your next David's got a
Speaker 4: car question? Everybody hanged tight. I don't know what Shane's on.
Speaker 12: Go with a sure thing. Denver's best roofer excel roofing
Speaker 12: dot com.
Speaker 1: You don't pay a cent until you're.
Speaker 12: Contenth time for an insurance check up free, no obligation.
Speaker 12: Comparison call Compass Insurance paying too much your coverage at
Speaker 12: dozens of insurance companies find out now three oh three,
Speaker 12: seven to seven to one help. You'll think you're his
Speaker 12: only customer when you choose Frank durand the real estate
Speaker 12: Man dot com to list your home with Remax Alliance
Speaker 12: three oh three nine two zero sixteen twenty two.
Speaker 4: All right, three oh three seven one three eight two
Speaker 4: five five three oh three Martino. Hey, uh, Suzanne looked
Speaker 4: up that. Uh, go fund me and let me catch
Speaker 4: everybody up. So Karen lost your job. Hey Karen, you
Speaker 4: lost it about four months ago. Why did you lose it?
Speaker 4: You got laid off?
Speaker 14: Uh?
Speaker 4: Yes, so you didn't get fired, you got laid off. Yeah,
Speaker 4: So what happened? What happened to the money you got
Speaker 4: with unemployment? Why didn't you use that? That should have
Speaker 4: been about eighty percent of your pay right.
Speaker 20: For my rent? Then I had a car payment and.
Speaker 4: So yeah, but if you were getting eighty percent, why
Speaker 4: where'd the money go? I mean, you were making x
Speaker 4: amount now you're making only eighty percent. I could understand
Speaker 4: if you were just shy twenty percent, but you seem
Speaker 4: to be shy the whole amount.
Speaker 20: But I didn't make that much at that job, so
Speaker 20: I didn't make that much on unemployment.
Speaker 4: So you were still struggling to pay the car and the.
Speaker 20: Apartment, yes, and then insurance.
Speaker 9: Yeah.
Speaker 4: And see that's where that kind of comes back to
Speaker 4: that same issue I was saying is even if you
Speaker 4: get bailed out, now, why do you think you're not
Speaker 4: going to have the same issue next month?
Speaker 20: Well, hopefully I can.
Speaker 14: Get a job making more money.
Speaker 20: Yeah, I just don't want it. Mark, listen to you
Speaker 20: all the time, and I actually think the same way
Speaker 20: as you. I feel really bad even being in this
Speaker 20: position because I think people should not be in a
Speaker 20: position socially. On my age where how old are? I'm fifty?
Speaker 4: Okay?
Speaker 22: And as read go fund me, here's the thing, Mark,
Speaker 22: I went ahead and shared her go fund me link
Speaker 22: on our YouTube video. Oh okay, So but here's the thing.
Speaker 22: If you go to go fund me into their search
Speaker 22: feature and put in Karen's urgent.
Speaker 4: Need, you will see it.
Speaker 22: It says Karen's urgent need avoiding eviction. There's a pictures
Speaker 22: of mountains. So if you want to donate again, you
Speaker 22: just search go fund me Karen's urgent need and it
Speaker 22: was the second one to pop.
Speaker 4: Up for me, and it says avoiding eviction. You know,
Speaker 4: you might have an angel out there that jumps in
Speaker 4: and does it. You know, I'm not going to tell
Speaker 4: people how to feel.
Speaker 14: About this, understand but mark me and you think.
Speaker 4: What does that mean? We think the same. I don't
Speaker 4: understand that.
Speaker 20: I don't know. I just feel like you are a
Speaker 20: caring person and you're very patient, especially after that last call.
Speaker 4: Well, OK, Karen, I don't want to go. That's I
Speaker 4: appreciate it, but hold on. I want to bring something
Speaker 4: else up that Jeff brought up. Jeff Vick camera transmission. Jeff,
Speaker 4: tell her what, Tell her what you were thinking during.
Speaker 7: The Depending on her separation, whether or not the Family
Speaker 7: Leave Act would actually give her some sort of relief.
Speaker 7: She could reach out to the state and get some
Speaker 7: funds from that way. She paid into that for the
Speaker 7: last couple of years.
Speaker 20: I don't think so, because I was I was already
Speaker 20: gone from that job.
Speaker 14: I don't know.
Speaker 4: You've got to I see what.
Speaker 6: Separation would have had to have been separation.
Speaker 4: Would add had been prior? How many months do you
Speaker 4: have left on unemployment Karen?
Speaker 20: No, that's what I'm saying, there is no more unemployment.
Speaker 4: Well I thought, wouldn't unemployment cover you for six months?
Speaker 4: Or were you on it before?
Speaker 20: No? No, I had it for six months.
Speaker 4: Oh okay, so you didn't get terminated four months ago.
Speaker 4: It was six months ago?
Speaker 20: Yeah, okay, But if I mean, I just want to
Speaker 20: make sure I have a boof over my head. And
Speaker 20: like I said, I did a phone interview and I've
Speaker 20: got this in person interview tomorrow.
Speaker 4: And then where is the interview tomorrow?
Speaker 20: Well, I hope they're not listening. Is a cardinal hilp
Speaker 20: and Aurora?
Speaker 4: Okay, well listen all. We all wish you luck on
Speaker 4: that big time. And Suzanne posted our link up there
Speaker 4: on YouTube. Let me see if I can find it
Speaker 4: real quick. Oh it's way too long, I forgot. Do
Speaker 4: you guys remember what Suzanne said to.
Speaker 6: Search Karen's urgent needs need?
Speaker 4: Oh, Karen's urgent need If you search that on GoFundMe
Speaker 4: And if you want to help Karen out there, you
Speaker 4: go three O three seven one three eight two five five, Margie,
Speaker 4: what is going on with you?
Speaker 8: Hi?
Speaker 4: Hi?
Speaker 10: So this is kind of a little bit of a weird,
Speaker 10: long story. I will make it as short as possible.
Speaker 10: I'm actually calling for my daughter. She rented a office
Speaker 10: space two years ago, okay, and she was on the
Speaker 10: first year. She was on a one year leaf. After
Speaker 10: that it was year two.
Speaker 14: It was months a month, okay.
Speaker 4: She just is on a commercial property, right.
Speaker 10: Yes, okay, it's a commercial property.
Speaker 20: And she.
Speaker 10: Ended up signing a contract with him to clean the
Speaker 10: property or the upstairs of the building and keep the
Speaker 10: bathroom cleaned. He would pay for all of the cleaning
Speaker 10: products and all of the you know, toilet papers in exchange.
Speaker 4: Help me out here, help me out though, Martie, was
Speaker 4: that in exchange for the rent.
Speaker 10: It was he was paying her two hundred dollars a
Speaker 10: month to do that. Yeah, and she was paying him
Speaker 10: one hundred dollars for the office space.
Speaker 4: Okay.
Speaker 10: Back in January, she the at the end of January,
Speaker 10: the toilet broke and she tried to get a hold
Speaker 10: of him, couldn't get a hold of him.
Speaker 4: Now, when you say it broke, like it started leaking
Speaker 4: or what are we talking about? Here.
Speaker 10: Yeah, like it like flooded half of the upper.
Speaker 4: Floor or was it while she was working on it?
Speaker 4: What caused it? And how?
Speaker 10: What caused it?
Speaker 4: But was she doing something with it or she just
Speaker 4: happened to be walking by and it was flooding.
Speaker 10: She walked into the She walked in to go do
Speaker 10: some stuff in the afternoon in her office space, and
Speaker 10: the carpet was soaked. Okay, yeah, and so she went
Speaker 10: and looked. She shut the water off immediately. And so anyway,
Speaker 10: she's trying to get a hold of the owner of
Speaker 10: the building. Can't get a hold of him.
Speaker 4: Did she get the water turned off?
Speaker 10: Yes? Okay, keeping he turned the water off immediately. She
Speaker 10: couldn't get a hold of the owner, so she started
Speaker 10: getting worried. She called the police and asked them to
Speaker 10: do a welfare check on the gentlemen.
Speaker 4: Oh my god, why wait wait, wait wait, that's a
Speaker 4: big sentence. Why like he's the elderly or why would
Speaker 4: she she can't okay, so, oh my goodness, okay, so now.
Speaker 10: What So so they show up and yes, he has
Speaker 10: passed away in his house.
Speaker 4: Oh my god, hold on, hold on, this is getting crazy.
Speaker 4: But I gotta take this break everybody. Hold on three
Speaker 4: oh three Martino, Go with a sure.
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Speaker 12: sixteen twenty two.
Speaker 4: All right three three seven one three eight two five five.
Speaker 4: This one's taken a wild turn. So bottom line is this,
Speaker 4: Margie's daughter has some office space. She pays about three
Speaker 4: hundred bucks a month the landlord or the owner of
Speaker 4: the building she's doing some work for. She'd clean the
Speaker 4: bathrooms in the building, do some other stuff, get two
Speaker 4: in her bucks a month. So she noticed that one
Speaker 4: of the toilets was leaking when she went to use
Speaker 4: a bathroom, and it was flooding and there was water everywhere.
Speaker 4: The carpet was wet, and she turned the water off
Speaker 4: as soon as she found out, which was great, and
Speaker 4: then tried to reach out to the landlord. The landlord
Speaker 4: she couldn't get in touch with. And she's known the
Speaker 4: guy for a while and basically used an older person
Speaker 4: in his eighties. And she called for a well check
Speaker 4: because he wasn't returning calls, not answering the phone. The
Speaker 4: police went out there and sure enough, Uh, Margie, the
Speaker 4: guy was passed away. He's dead.
Speaker 10: Yes, what what happened?
Speaker 4: Just on that part? I know it has nothing to
Speaker 4: do Did he have a heart attack? Was it natural causes?
Speaker 9: I bet?
Speaker 8: Or what.
Speaker 1: You know?
Speaker 10: To be honest with you, we never found out. Okay,
Speaker 10: she didn't really go into you know, did.
Speaker 9: He own it?
Speaker 4: Was it like a was it just the landlord or
Speaker 4: was it the owner of the building? Who was this person?
Speaker 10: It's the owner. It's the owner of the building.
Speaker 4: So what happened to the building in his estate?
Speaker 10: So so this is where things get tricky. So he
Speaker 10: had passed away. No one knew there. So the building
Speaker 10: is a two story building, the bottom part of it.
Speaker 4: There's none of that matters, but what happened.
Speaker 10: But well it does a little bit because okay, bottom
Speaker 10: street level units they all had their own electric sewer
Speaker 10: and water okay, upstairs all on one shared okay. Okay,
Speaker 10: So she starts panicking because she's like, I've got to
Speaker 10: have electricity because she runs, she was running, or she
Speaker 10: has a seamstress business, okay, so she has sewing machines
Speaker 10: stuff like that. So she's starting to panic. Nobody knows
Speaker 10: who to get a hold of anything.
Speaker 4: Well hold on though, Margie. She's panicking because the water damage.
Speaker 4: They had to turn off the power. It was that bad.
Speaker 10: No, if the power wasn't being paid, were they going
Speaker 10: to turn it off?
Speaker 4: Is she the only one up there? Or is there
Speaker 4: other tenants sharing that bill?
Speaker 10: So this is the other little weird part of it.
Speaker 10: So there's like four people that rent, but the other three,
Speaker 10: the other four or three I should say, the other
Speaker 10: three are not They're only there like once a month.
Speaker 4: Okay.
Speaker 10: He did, right before he passed away, rent one of
Speaker 10: the units to somebody who ended up moving into the
Speaker 10: unit or into the office.
Speaker 4: Martie. This is getting a little drawn out. What I
Speaker 4: mean by this is typically what would happen is someone
Speaker 4: else is going to inherit this building or the estate's
Speaker 4: going to have it and sell it. So like, where
Speaker 4: does everything stand right now?
Speaker 10: So so my daughter found another place. She eventually his
Speaker 10: The Sky sister notified everybody that she was going to
Speaker 10: be the contact person.
Speaker 4: Okay, and this was.
Speaker 10: The middle to the end of April.
Speaker 4: So what happened?
Speaker 10: So my daughter called her, told her that she had
Speaker 10: been cleaning for the last three months and buying supplies
Speaker 10: and the lady said, send me invoices, I will get
Speaker 10: you paid.
Speaker 4: What would the total of that be with supplies and labor?
Speaker 4: How much did she send her?
Speaker 10: And she didn't send her anything. Well, the invoices were
Speaker 10: for six hundred dollars and thirty seven cents.
Speaker 4: Yeah, okay, that sounds reasonable. So what happened?
Speaker 10: Yeah, so the lady never sent her anything.
Speaker 4: My daughter moved out, so she never sent her the money.
Speaker 10: She never sent the money. Okay, got her moved out
Speaker 10: and found a better place. So last Friday, gipping forward,
Speaker 10: she gets a registered letter which they didn't even get
Speaker 10: picked up there.
Speaker 4: And what does it say? What does it say?
Speaker 10: It is it is the beginning stages of an eviction.
Speaker 4: Okay, hold on, and she's saying that your daughter owes
Speaker 4: money as well.
Speaker 10: Right, they're saying that she Owes twelve hundred dollars.
Speaker 4: Okay, hold on, I get it now three oh three
Speaker 4: seven one, three eight two five five will finish that up.
Speaker 4: Then John's gotta scam David Shane, everybody hold tight car
Speaker 4: questions coming up as well.
Speaker 12: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 12: dot com.
Speaker 1: You don't pay a cent until you're content.
Speaker 12: Time for an insurance check up free, no obligation in comparison,
Speaker 12: call Compass Insurance. Pay too much your coverage at dozens
Speaker 12: of insurance companies find out now three oh three seven
Speaker 12: seven to one help. You'll think you're his only customer
Speaker 12: when you choose Frank durand the real estate Man dot
Speaker 12: com to list your home with Remax Alliance three oh
Speaker 12: three nine two zero sixteen twenty two.
Speaker 1: Ripped News need advice so you don't have.
Speaker 2: Come run anxiousness as we can show. Shooter's gonna help.
Speaker 3: Come man, This is the Troubleshooter Show Now, Tom Martinez, welcome,
Speaker 3: Welcome to the only show of It's caad.
Speaker 4: We're here to solve problems, answer questions, take complaints. It's
Speaker 4: car Day and here's the deal we got. Kevin Coukin,
Speaker 4: who's been a smart ass over there. And then Jeff
Speaker 4: Vick also joins us, and he's been a smart ass
Speaker 4: as well. Now these guys join us all the time.
Speaker 4: These guys know more about cars put together than any
Speaker 4: other two people I know put together, whether it comes
Speaker 4: to fixing, selling, pre purchase inspections. You get the idea.
Speaker 4: They've been with the show for years and years and years,
Speaker 4: and thank you guys for joining us. And we were
Speaker 4: talking to somebody, Margie, whose daughter. This one's kind of crazy.
Speaker 4: We're going to run through it real quick. Basically, her
Speaker 4: daughter rented a place and it was about three hundred
Speaker 4: bucks a month. She worked there as well and got
Speaker 4: paid basically two hundred dollars a month to clean the floors,
Speaker 4: clean the toilets, vacuum stuff like that. It was an
Speaker 4: office building, so the person that owned the building passed away.
Speaker 4: It ended up going to his sister. And a couple
Speaker 4: questions I do have here, Margie, Your daughter sent her
Speaker 4: a bill for the ser serviss Did she ever actually
Speaker 4: terminate the lease? Did she give written notice your daughter,
Speaker 4: that is that she was terminating the thirty day lease?
Speaker 10: She verbally did, she did so, she.
Speaker 4: Doesn't have anything in writing about that. No, and how
Speaker 4: many months of rent are they trying to charge her for?
Speaker 10: They're saying that she owes it would be well twelve
Speaker 10: hundred dollars, it would be three hundred.
Speaker 4: Or four months, four months.
Speaker 6: Did she have any of the agreement in writing for
Speaker 6: cleaning and any of that or was that all verbal
Speaker 6: as well?
Speaker 10: No, she has a signed agreement on the cleaning.
Speaker 4: So what does the sister say? What does the new
Speaker 4: landlord say when she basically says, here's the six hundred dollars.
Speaker 4: Here's why you guys owe me six hundred dollars.
Speaker 10: Now the so the sister got a lawyer, and the
Speaker 10: lawyer sent the letter. Yeah, and the lawyer is saying
Speaker 10: that you owe twelve hundred dollars. You owe for four months.
Speaker 10: Well two of those months or three of those months,
Speaker 10: I should say, nobody in the whole building knew who
Speaker 10: to send checks to because they had no idea.
Speaker 4: Well, then she would still owe it, though, I mean,
Speaker 4: then she would still owe it.
Speaker 10: She would simply she would still yes, but they owe
Speaker 10: her the six hundred for the queen.
Speaker 4: If I be basic, Margie, hold on a second here,
Speaker 4: I mean if I do basic math. The fact she
Speaker 4: didn't get a notice doesn't mean anything, So just don't
Speaker 4: even use that as an argument, especially with an attorney.
Speaker 4: It's insane. It means nothing. It's like if my neighbor
Speaker 4: was stealing my mortgage information each month or my bill
Speaker 4: and I didn't pay it, it's not gonna matter. You're
Speaker 4: still gonna get in trouble and they're going to foreclothes
Speaker 4: on your house. But here's what I'm saying. Simple math says,
Speaker 4: she your daughter owes six hundred dollars. Would you agree
Speaker 4: with that or you wouldn't agree with that.
Speaker 10: I don't agree with that. She owes two hundred dollars.
Speaker 4: Why two hundred because.
Speaker 10: She because there was only two months that she didn't
Speaker 10: know who to send the one hundred dollars that she
Speaker 10: was supposed to pay for a rent. Well because she
Speaker 10: was still cleaning the whole time.
Speaker 4: Listen, the cleaning part is. Let's just separate them real quick.
Speaker 4: Number one, she signed a lease. That lease was for
Speaker 4: a year or whatever. When the lease was done, it
Speaker 4: went to month to month. The month to month is
Speaker 4: still going to have the same kind of terms when
Speaker 4: it comes to ending. It is the original lease and
Speaker 4: a commercial deal. It could be whatever was in there,
Speaker 4: not unresidential, But what was the deal in there? Was
Speaker 4: she supposed to give thirty days notice? Or was the
Speaker 4: landlord supposed to give thirty days notice without looking at
Speaker 4: the lease? I don't know the answer, but generally it's
Speaker 4: a thirty day notice, So your daughter would have had
Speaker 4: to give them thirty days notice to move out. You
Speaker 4: already said that did not happen. You said it happened verbally.
Speaker 4: But I'll even go down that road real quick. Who
Speaker 4: did it verbally happen.
Speaker 21: With this sister?
Speaker 4: With the sister? Does that person acknowledge it?
Speaker 10: She has not talked to the sister since she got
Speaker 10: this the registered letter on Friday from the attorney. Yes,
Speaker 10: from the attorney.
Speaker 4: Okay, how many months has it been? Four?
Speaker 10: So from when? From what?
Speaker 4: From the from when she hasn't given notice? Listen forget
Speaker 4: about the notice. You're talking about where she talked to
Speaker 4: this lady. Maybe it happened, maybe it didn't, It doesn't matter.
Speaker 4: How is the attorney calculating twelve hundred bucks, that's got
Speaker 4: to be four months.
Speaker 10: Yes, he is saying that she owes four months.
Speaker 4: And then in that four months. Let's just take that.
Speaker 4: Let's just say it's four months she owes in that
Speaker 4: four months. How many months did she actually work and
Speaker 4: clean the Bathroomsoms?
Speaker 10: No, she cleaned the bathrooms up until the end of April, so.
Speaker 4: That means nothing to me.
Speaker 10: How many months, so it would have been January if
Speaker 10: every March April, so she owes for those which what
Speaker 10: they're saying is that she is still in the building.
Speaker 4: Because she hasn't given written notice, but.
Speaker 10: She so talking to the sister didn't make a difference, Margie.
Speaker 4: Listen, I'm not saying it makes a difference if the
Speaker 4: sister acknowledges it and says, yes, she did give me notice.
Speaker 4: If the sister doesn't acknowledge it and it's in front
Speaker 4: of a judge, you're going to have no proof. I mean,
Speaker 4: that's that's what it's going to come down to. Listen,
Speaker 4: here's what I do, and this is not legal advice,
Speaker 4: but I want to tell you how I would handle
Speaker 4: this situation. First of all, there's a real math issue here.
Speaker 4: I don't understand your math, nor do I really care
Speaker 4: at this point, because here's what I would do. I
Speaker 4: would tell the attorney, you know what they owe me
Speaker 4: this much money. I told this lady I was getting
Speaker 4: out of here and leave it at that. I told
Speaker 4: her I was out and if she doesn't want to
Speaker 4: go ahead.
Speaker 10: She did that. She sent him an email or sent
Speaker 10: the lady an email the journey on Tuesday, and they
Speaker 10: responded and said, we didn't give you permission to leave.
Speaker 10: That was their comment.
Speaker 4: Well, I don't even understand that, So I'm going to
Speaker 4: continue on my thought training here.
Speaker 17: Yeah.
Speaker 10: I don't understand it either.
Speaker 8: Yeah.
Speaker 4: Well listen though, here's basically it. She's out, she doesn't
Speaker 4: need to be there. They can come after her and
Speaker 4: try to go after her for whatever reason. They're going
Speaker 4: to have to bring her to court. It's not like
Speaker 4: taking a victor right now because she's already gone. I
Speaker 4: mean she's up and out. They're not holding her equipment hostage,
Speaker 4: are they, no?
Speaker 20: No?
Speaker 10: Everything?
Speaker 4: So she's up and gone. I would let them bring
Speaker 4: you to court or bring me to court, because I'm
Speaker 4: using that as this example is what I would do,
Speaker 4: and I would let them sue me. Then I would
Speaker 4: show up in court and I would say you're on
Speaker 4: or here's what happened, here's the agreement where I would
Speaker 4: be getting paid to do this and do that. They
Speaker 4: tried to tell me I owed twelve hundred dollars. I
Speaker 4: simply do not owe that much. I get two hundred
Speaker 4: dollars a month to do this, per this written agreement
Speaker 4: right here. And I told the new owner that I
Speaker 4: was getting out of there. And I mean, that's exactly
Speaker 4: Let a judge sort it out. That's exactly what I
Speaker 4: would do.
Speaker 10: Okay, So now let me ask you this, Should we
Speaker 10: get an attorney or should we do it by ourselves?
Speaker 4: I would just wait. First of all, I wouldn't get
Speaker 4: an attorney personally. Once again, this is not legal advice.
Speaker 4: I wouldn't get an attorney until they sued me. If
Speaker 4: they sued me in anything but small claims court, I
Speaker 4: would then have a free consultation with an attorney like
Speaker 4: Brad O'Brien. And the reason I say that is if
Speaker 4: the settlement is twelve hundred dollars and an attorney's gonna
Speaker 4: cost two thousand, I might consider paying the twelve hundred.
Speaker 4: So I would wait till they sewer, though, and I
Speaker 4: highly doubt they're gonna sewer over twelve hundred bucks. I
Speaker 4: think either they have a relative that's an attorney or
Speaker 4: a friend that's an attorney, or you know they paid
Speaker 4: an attorney one hundred bucks or pre paid legal to
Speaker 4: write your daughter the nasty Graham. I would make them
Speaker 4: follow up with an actual lawsuit. Okay, yeah, I mean,
Speaker 4: you're gonna have your chance, or she's gonna have her
Speaker 4: chance in front of a judge. There's no doubt about it.
Speaker 4: But that's where i'd leave it. But here's the other thing.
Speaker 4: I'm gonna have Kelly. I'm gonna put you on hold.
Speaker 4: I'm gonna have Kelly give you Brad O'Brien's phone number.
Speaker 4: I want you to call up and just talk to
Speaker 4: Brad and let us know kind of what he said.
Speaker 4: Just talk to him. He'll talk to you over the
Speaker 4: phone real quick. But the problem with hiring somebody is
Speaker 4: it's going to cost you more than twelve hundred bucks.
Speaker 4: So that's what I'm saying. Make them serve you, make
Speaker 4: them come after you. I mean, that's what I would do.
Speaker 4: I can't put it any other way. But if you
Speaker 4: want to call Brad, feel free to call Brad. Now, Shane,
Speaker 4: what's going on with you? Shane?
Speaker 8: Hey, So took my car into breaks plus had some break.
Speaker 4: Oh with David your next by the way, go ahead, Shane.
Speaker 8: Breaks were just kind of grabbing at low speeds, kind
Speaker 8: of violently, you know, just kind of creeping up at a
Speaker 8: light you can grab. And I took the break the
Speaker 8: wheels off, looked at it, couldn't see anything. So I
Speaker 8: took it into Breaks Plus. They said it was likely
Speaker 8: due to the control arms shifting under breaking pressure. And
Speaker 8: then they also had a list of other things, like
Speaker 8: it was seventeen hundred dollars what they quoted me for everything?
Speaker 4: Got it?
Speaker 8: Initial guy, I dropped the ball. He didn't know their
Speaker 8: financial financing situation, and.
Speaker 4: I don't know what that means.
Speaker 8: So I asked about, like what their financing options were.
Speaker 4: Oh okay, and what did they tell you initially?
Speaker 8: They couldn't tell me anything. They don't know.
Speaker 4: Oh okay.
Speaker 8: Oh so okay, I'm going to go somewhere else. I
Speaker 8: took it to Midas, was gonna take it in the
Speaker 8: next day for Midas to look at it. Grace Plus
Speaker 8: called me back, said, hey, we messed up. Our guys
Speaker 8: should have known her. You know, since we messed up,
Speaker 8: we'll give you five hundred dollars off.
Speaker 4: Oh wow, five hundred off plus they found you financing,
Speaker 4: I assume, yeah, okay, hold on, I got to take
Speaker 4: this break. I guarantee this doesn't end with that good news.
Speaker 4: I guarantee something happened after that. Everybody will find out
Speaker 4: after this.
Speaker 12: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 12: dot com. You don't pay a cent until your content
Speaker 12: time for an insurance check up free, no obligation. In comparison,
Speaker 12: call Compass Insurance paying too much your coverage at dozens
Speaker 12: of insurance companies find out now three three seven to
Speaker 12: seven to one help. You'll think you're his only customer
Speaker 12: when you choose Frank durand the real estate Man dot
Speaker 12: com to list your home with Remax Alliance three all
Speaker 12: three nine two zero sixteen twenty two.
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Speaker 4: Now we're going to go right back to the phone
Speaker 4: lines and Shane, here's the bottom line. Shane brought his
Speaker 4: vehicle to Breaks Plus. They gave him an estimate for
Speaker 4: about seventeen hundred bucks, but told them at first they
Speaker 4: didn't offer any financing options, so we brought it over
Speaker 4: to somewhere else. Meantime, Breaks Plus calls back and goes
Speaker 4: that employee didn't really know what they were talking about.
Speaker 4: We do have finance options, and we're sorry about that.
Speaker 4: We're going to go ahead and give you a five
Speaker 4: hundred dollars discount, and of course you can use our financing.
Speaker 4: So what happened next? Shane all Right.
Speaker 8: Got the car back after setting up with their credit
Speaker 8: line credit card thing.
Speaker 4: Hey, which one was it? By the way, who was
Speaker 4: the what credit company did they use?
Speaker 8: Synchrony?
Speaker 6: Okay, Kevin Huge, the Walmart Sam's Club. Everybody, what do
Speaker 6: you think ring got it?
Speaker 4: Go ahead? Shane?
Speaker 8: So yeah, I was approved for them and got the
Speaker 8: got the car back. It was the end of the
Speaker 8: day when they were closing. I started driving a car
Speaker 8: and notice it was. The problem was still kind of there,
Speaker 8: slightly different, maybe like a little less profound grabbing. But
Speaker 8: within five minutes of driving it to the I went
Speaker 8: straight to the grocery store. Before I got to the
Speaker 8: grocery store, it was worse. It was grabbing worse, and
Speaker 8: the pedal was like kind of vibrating underneath my foot.
Speaker 9: Wow.
Speaker 8: So I just drove it directly home and then took
Speaker 8: it up there the next morning. Uh, they took it
Speaker 8: back in their shop to look at it to see
Speaker 8: what's wrong. And while they had it back in their
Speaker 8: shop that time, they said, well, we got the vibrating
Speaker 8: to stop and the grabbing to stop, but now you
Speaker 8: have to proach your whole force, whole weight on the
Speaker 8: break pedal to stop it, and the all these warning
Speaker 8: lights on, and so they're gonna They towed it over
Speaker 8: to another breaks plus across town, where it sat for
Speaker 8: two weeks.
Speaker 4: Well, now, what are they saying is wrong with it.
Speaker 8: So after the Breaks Plus Acrosstown couldn't figure it out
Speaker 8: for two weeks. They ended up been in towing it
Speaker 8: to Chevy down on South Broadway. That's where it's at
Speaker 8: right now. And Chevy told them they can't fix it.
Speaker 8: They don't make the part anymore. What is the part
Speaker 8: it's wrong. It's an ABS control module and for that
Speaker 8: part anymore, and it has to be it has to
Speaker 8: be then coded to the ends to the car.
Speaker 4: Oh my god, Okay, hold on, I just want to
Speaker 4: get some input from these guys who are like shaking
Speaker 4: their heads like wow, this is crazy, but it sounds
Speaker 4: like this can happen, right guys.
Speaker 6: Yeah, I mean, I don't know what they could have done,
Speaker 6: you know, to it by doing a control arm.
Speaker 4: Well I'm not even saying the control arm did it.
Speaker 4: They might have misdiagnosed the control arm true.
Speaker 6: To begin with. There you go, Yeah, that's more likely.
Speaker 4: So here's the question. It's not their fault that part's
Speaker 4: not available, and I'm talking about Breaks Plus. Would you
Speaker 4: agree with that?
Speaker 10: Right?
Speaker 8: No?
Speaker 4: Yeah, So what are you looking for? You're looking for
Speaker 4: them to pay off the financing and get a refund
Speaker 4: because they sold you something you didn't need is that
Speaker 4: where you're going?
Speaker 8: No, No, not at all. So they whatever the car
Speaker 8: was drivable when I brought it into them, they did something.
Speaker 8: They even told me. They tried bleeding the breaks. And
Speaker 8: after they tried bleeding the breaks, they realized that it
Speaker 8: was a self bleeding system with that car. So they
Speaker 8: did something to where in the time I brought it
Speaker 8: back to them to have it checked out, they did
Speaker 8: something to where they made the carbon drive.
Speaker 4: So wait a minute, and Shane, are you saying they're
Speaker 4: the ones that caused that module to fail.
Speaker 8: I mean there was no rights on. It was working.
Speaker 4: So when you brought it back, hold on, I just
Speaker 4: want to get this straight. So you had the work done.
Speaker 4: All they did was the control arm. Is that correct?
Speaker 8: Control arms and engine mount and uh.
Speaker 4: Okay, so they did that front end work. Then you
Speaker 4: pick it up and you're having pretty much the same problem.
Speaker 4: Yes or no?
Speaker 8: Pretty much?
Speaker 4: Yes, okay. Then you bring it back to them. But
Speaker 4: at that point, the first time you picked it up,
Speaker 4: there's no check engine light or brake lights or anything
Speaker 4: else going on. Yes or no? Correct, So then you
Speaker 4: bring it back and the first time you bring it back,
Speaker 4: did you bring it back to the same breaks Plus. Yes,
Speaker 4: and they basically work on it. Are they the ones
Speaker 4: that tow it to a different one or do they
Speaker 4: do the work and you come and pick it up.
Speaker 8: No, they towed it.
Speaker 4: They so it was apparently over their head. They couldn't
Speaker 4: figure it out. They brought it to another breaks Plus correct,
Speaker 4: and then that breaks Plus did what.
Speaker 8: They said, They tried to put in two different control
Speaker 8: modules and they and the first time they told me
Speaker 8: they got a faulty one and put in and then
Speaker 8: I mean, I've had this, okay.
Speaker 4: So but they put in two control modules that didn't
Speaker 4: fix it. Then what then they said?
Speaker 8: Then they took it to Chevy.
Speaker 4: They took it to Chevy.
Speaker 8: They had it towed to Chevy, and then it's a
Speaker 8: Chevy for another week and a half weeks.
Speaker 4: And then that's when Chevy. Chevy told you, or at
Speaker 4: least you heard from Chevy.
Speaker 8: That I had to go up there and actually they.
Speaker 4: Can't fix it because that part is no longer available.
Speaker 8: Correct.
Speaker 4: All right, So now one more question that I want
Speaker 4: to talk to these guys. What are you looking for?
Speaker 8: Well, I mean, they they're admitting the fault by you know,
Speaker 8: they're willing to pay the value of the car. The
Speaker 8: problem is of the car. In their eyes, they're only
Speaker 8: willing to pay five thousand. I still owe ten thousand
Speaker 8: on the car. And I mean if I just take
Speaker 8: that five thousand, I still owe for the rest of
Speaker 8: the life.
Speaker 4: I am so glad I asked that question because really
Speaker 4: all that matters is whatever the value of the car is,
Speaker 4: it's not their fault. In fact, I got to tell
Speaker 4: you guys something. I'm shocked they took this responsibility.
Speaker 6: I can't believe they offered anything though.
Speaker 4: And they're saying, we'll give you the value of the car.
Speaker 6: That's amazing.
Speaker 4: It is amazing. I got to give a high five
Speaker 4: to Brakes plus. Now the value is the value, man.
Speaker 4: It doesn't matter what you think the value is, and
Speaker 4: it doesn't matter what they think the value is.
Speaker 7: Jeff, you have something, Yeah, I mean if he had
Speaker 7: totaled the car, his insurance company wouldn't give them the
Speaker 7: career you owe on the vehicle, just what the vehicle's work.
Speaker 4: Yes, So your your argument doesn't hold any water, Shane,
Speaker 4: because now if you're saying the value of the car
Speaker 4: is more than five thousand, we'll get somebody on to
Speaker 4: tell us what the value of that car is, and
Speaker 4: that's all he does for a living. I'll tell you
Speaker 4: exactly what the retail value of that car is, and
Speaker 4: that's what you deserve, plus whatever the sales tax is.
Speaker 4: That's what you deserve. Now, if you're telling me because
Speaker 4: you owe more than the value on the car, there's
Speaker 4: no argument there. It's not their fault your upside down
Speaker 4: on the car. Does that make sense.
Speaker 8: Even though they're the ones that rw in the car.
Speaker 4: Yeah, okay, even though, But let's take it to a
Speaker 4: ridiculous Let's say someone snookered you out of one hundred
Speaker 4: thousand dollars for that car. That doesn't mean they owe
Speaker 4: you one hundred thousand dollars, But the same is for
Speaker 4: one dollar over. Let's do this. Let's get on petty details,
Speaker 4: and all I want from them I want to find
Speaker 4: out what the value of his car is. So not
Speaker 4: the year make miles Kelly, and we're going to find
Speaker 4: out exactly the value of that car. But it doesn't
Speaker 4: matter what you owe on a vehicle. It's unfortunate and
Speaker 4: it puts you in a bad position, but it doesn't
Speaker 4: it's not their fault. Your mistake is not there fall
Speaker 4: for overpay.
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Speaker 12: dot com.
Speaker 1: You don't pay a cent until you're content than.
Speaker 12: Time for an insurance check up free no obligation comparison
Speaker 12: call Compass Insurance paying too much your coverage at dozens
Speaker 12: of insurance companies find out now three oh three, seven
Speaker 12: to seven to one help. You'll think you're his only
Speaker 12: customer when you choose Frank durand the real estate Man
Speaker 12: dot com to list your home with Remax Alliance three
Speaker 12: oh three nine two zero sixteen twenty two.
Speaker 4: All right, two five five, I'm gonna jump right to
Speaker 4: Justin Petty. We're gonna get a true value of this vehicle.
Speaker 4: Basically an auto shop screwed up. They're willing to pay
Speaker 4: for the car because it literally can't be fixed at
Speaker 4: this point, so they're willing to give the guy money
Speaker 4: for it. His main question was he ohs ten grand,
Speaker 4: but they're saying the car is only worth five. It
Speaker 4: doesn't matter how much you owe on a vehicle. I
Speaker 4: don't care if you're in an accident and someone ran
Speaker 4: into you and you owe thirty thousand dollars but the
Speaker 4: vehicle is only worth fifteen. You're responsible for the difference.
Speaker 4: That's just how it works. I realized that other person
Speaker 4: put you in the situation, but it doesn't matter. Your
Speaker 4: mistake was to get so upside down in that vehicle.
Speaker 4: But let's go to Justin Petty. Hey, Justin, we gave
Speaker 4: you the stats. What kind of vehicle was it? By
Speaker 4: the way, guys fourteen Chevy Vault twenty fourteen? Is that
Speaker 4: an electric?
Speaker 6: Yes?
Speaker 4: Okay, so what is that thing? Worth?
Speaker 13: Man?
Speaker 21: So I have that it's a hatchback rise a four door.
Speaker 21: It's got one hundred and forty thousand miles on it.
Speaker 4: Yeah, hold on, let me get the caller back up
Speaker 4: because I don't know. Hey, Shane, is that a hatchback?
Speaker 8: Yeah? Yeah, they're all labeled as practice.
Speaker 15: Yeah.
Speaker 8: It is the premium package too, it so.
Speaker 4: It's the mac Daddy hatchback volt.
Speaker 9: Yep, YEP.
Speaker 21: One hundred and forty thousand miles correct, Yes, so probably
Speaker 21: getting close to nine thousand, ninety two hundred maybe really
Speaker 21: that's yeah. I mean if it's in really good condition. Okay,
Speaker 21: the condition can make a difference, but if it's in
Speaker 21: really good condition, that's a hybrid vehicle, so it can
Speaker 21: run on gas or electric.
Speaker 4: But you're regardless of what it is, you're saying that
Speaker 4: vehicle even in standard conditions probably eight nine.
Speaker 21: Well, I mean if it's an if it's an average condition, yeah,
Speaker 21: and not super super clean or something like that. You're
Speaker 21: talking six or seven on that vie.
Speaker 22: But if it can't be repaired, Mark, is it really
Speaker 22: in good condition?
Speaker 4: Yes, it is, because we're taking it at pre pre problem. Okay,
Speaker 4: what was it worth before or they messed it up?
Speaker 4: Not after they messed it up? So what kind of
Speaker 4: condition would you say it's in, Shane, I.
Speaker 8: Think it's in great condition. There's nobody damnitage I new.
Speaker 4: Its gonna say it's imperfect. It's the most biggest beautiful
Speaker 4: vault ever sold. Uh yeah, So here's the deal. Let's
Speaker 4: just take here's what you got to do. I'm going
Speaker 4: to give you. Kelly's going to give you this guy's information. Okay,
Speaker 4: justin petty. This is all they do. He can do
Speaker 4: a report for you. That's almost impossible to argue. When
Speaker 4: he does a report, he's going to show how much
Speaker 4: they sell for in this area and have real examples.
Speaker 4: They're not going to be arguing with you. So if
Speaker 4: you're able to get that report from Justin, you need
Speaker 4: to give it over to breaks plus and say, here's
Speaker 4: the deal. This is what it's worth. I agree, under
Speaker 4: no circumstances are going to be worth ten thousand, but
Speaker 4: it's definitely worth more than the five thousand they're offering.
Speaker 4: So Justin, I don't know how you work on something
Speaker 4: like that. You're not dealing with an insurance company. It's
Speaker 4: a shop that made that car undrivable because they broke apart.
Speaker 4: That is tied to the VEN number and cannot be replaced. Literally,
Speaker 4: that vehicle got ruined because they ruined apart. That's no
Speaker 4: longer manufactured on it. So I don't know what you
Speaker 4: would charge. What do you think he would need in
Speaker 4: his case like this, Well.
Speaker 21: That's a What he needs to do is yes, call
Speaker 21: and talk to me about Okay, let's do it. We're
Speaker 21: complicated and yeah, yeah.
Speaker 4: We'll yeah, let me let me put you both on Holden.
Speaker 4: By the way, that's uh petty details Diminished valueexpert dot com.
Speaker 4: Diminished Valueexpert dot com, Shane, I want you to call
Speaker 4: out to him and then follow up with us, and
Speaker 4: then if they don't want to pay you what his
Speaker 4: report actually says, because I trust just in big time.
Speaker 4: If they don't want to step up to the plate
Speaker 4: after they acknowledge they ruined it, but they're off wring
Speaker 4: you not enough, then we'll get involved with breaks. Plus
Speaker 4: and I know some of the guys over there in fact,
Speaker 4: that is it still Larry? Do you guys know if
Speaker 4: he's still the owner? Anybody? I mean, I haven't talked
Speaker 4: to him for years, but I knew him back in
Speaker 4: the day. So anyhow, that's the bottom line, Shane David,
Speaker 4: real quick, what's your question on this engine? What's the problem?
Speaker 16: Yeah, So I'm wondering, can I work out something with
Speaker 16: Kevin to do some work on my truck? If I
Speaker 16: clean his toilets or something?
Speaker 4: Oh? Sure you can. You can you get me a
Speaker 4: new engine?
Speaker 6: You might want to inspect those toilets before you make that.
Speaker 6: Careful what you wish for.
Speaker 4: Yeah, you might be he might make out better.
Speaker 16: Now I want to know about the motor transmission and
Speaker 16: the whole thing, like the exhaust break suspension. It's a
Speaker 16: two thousand and eight with a five point three Vortech.
Speaker 16: We've had it since it only had like twenty thousand miles.
Speaker 4: What do you want to know about it though? How
Speaker 4: much you would cost to replace all that? What's the question?
Speaker 16: Well, so is it better to go with a remand
Speaker 16: or a CRATE type motor? And then there's the costs
Speaker 16: and the warranty.
Speaker 4: And I'm sorry you're doing so hold on, you're you're
Speaker 4: doing the motor and you're doing the whole power train basically.
Speaker 16: Yeah, I mean the truck is in really good savor.
Speaker 16: It's still running good right now, but it's not going
Speaker 16: to last forever. It's got almost three hundred thousand Oh.
Speaker 6: Wow, good for you. Yeah, I would definitely go to
Speaker 6: CRATE because you get an awesome warranty four year, hundred
Speaker 6: thousand mile and most of the components.
Speaker 4: And the CRATE being right from the manufacturer.
Speaker 6: Either that or through LKQ or one of the major.
Speaker 4: Save a little money through LKQ.
Speaker 6: Yeah, I may not have one in stock at that age,
Speaker 6: so that's why.
Speaker 4: We go to But you can price it out for
Speaker 4: this guy, absolutely absolutely, All right, do you want to
Speaker 4: do the transmission to Dave?
Speaker 6: Might as well? Yeah, three thousand miles might as well.
Speaker 4: Yeah, man, you're putting a lot of money into that.
Speaker 4: Hold on, I gotta take this break three oh three Martino.
Speaker 12: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 12: dot com.
Speaker 1: You don't pay a cent on till you're content.
Speaker 12: Time for an insurance check up free, no obligation comparison
Speaker 12: call Compass Insurance. Pay too much your coverage at dozens
Speaker 12: of insurance companies find out now three oh three, seven
Speaker 12: to seven to one.
Speaker 4: Help.
Speaker 12: You'll think you're his only customer when you choose Frank
Speaker 12: durand the Real estate Man dot com to list your
Speaker 12: home with Remax Alliance three oh three nine two zero
Speaker 12: sixteen twenty two.
Speaker 4: All right, listen three oh three seven one three eight
Speaker 4: two five five one clear Choice Doors dot Com. If
Speaker 4: you need a new garage door, maybe at hail damage
Speaker 4: recently and the garage doors on there. These guys got
Speaker 4: all kinds of beautiful garage doors. And let me tell
Speaker 4: you this, they're openers, these belt driven openers. Starting it
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Speaker 4: weight in gold. Go to fixmihome dot com. That's fix
Speaker 4: my home dot com. Now where did we leave off here?
Speaker 4: We had the guy with the engine, so Kevin, you
Speaker 4: can basically give him a yeah.
Speaker 6: If he calls the shop, we need the ven number
Speaker 6: and everything, will give me a written estimate. Tell him
Speaker 6: exactly how much.
Speaker 4: Do you think it's Do you think it's smart putting
Speaker 4: all that money into that vehicle? I mean, you're a
Speaker 4: new truck cost you know, I don't sixty seventy thousand,
Speaker 4: Oh no kidding, you know?
Speaker 6: So if you drop twelve thirteen fourteen into this. I mean,
Speaker 6: you're way ahead of it.
Speaker 4: So David, that's it. Just give give Kevin a call
Speaker 4: over there and then maybe he will trade out with
Speaker 4: you clean into the bathrooms. Yeah, that would be kind
Speaker 4: of cool. Three O three seven to one three A
Speaker 4: two five five. By the way, don't forget help at
Speaker 4: troubleshooter dot com. That number works all the time. Uh number.
Speaker 4: That email works all the time, of course in three
Speaker 4: oh three, Martino, that number works even during the weekends.
Speaker 4: You got questions, give us a call. Worse scenario, you
Speaker 4: leave a message, we'll call you back and then let's
Speaker 4: go to this Mario, real quick. What's your question on stocks? Mario?
Speaker 23: Oh hi Mario?
Speaker 4: Yeah, what's your question?
Speaker 14: Sir?
Speaker 13: Mile?
Speaker 23: Who has this phone?
Speaker 10: Right?
Speaker 4: And he has his stock market on his phone?
Speaker 23: I just wanted to.
Speaker 16: Make sure if it's legit or if it's accurate.
Speaker 4: I have no idea what it is. What does that mean?
Speaker 4: He has a stock market on his phone? It's an app?
Speaker 4: What app?
Speaker 9: Is it?
Speaker 13: Yeah?
Speaker 4: Uh, I don't know.
Speaker 16: That's what I was gonna ask you.
Speaker 4: Then I would have no idea if it's legit or not.
Speaker 4: Get his information. He needs to find out what app
Speaker 4: we're talking about, Kelly. I mean, I don't even have
Speaker 4: another question for him. There's a lot of legit ones
Speaker 4: I have, Charles Schwab app it's legit. I mean, there's
Speaker 4: a ton of legit ones. I just got to know
Speaker 4: what you're dealing with. Robert. What's going on with you? Hey, Robert,
Speaker 4: what's going on with your clutch?
Speaker 23: It's a brand new clutch, a double disk. And when
Speaker 23: I picked it up two weeks ago on Wednesday, they
Speaker 23: told me it worked just fine. I went to move
Speaker 23: it and you couldn't drive it into two gears first
Speaker 23: and second vibration. It's so bad.
Speaker 4: And so did you bring it back to the shop
Speaker 4: and what did they say?
Speaker 23: It's just sitting there. I went there yesterday and the
Speaker 23: first thing he said was, oh, you come to give
Speaker 23: me some money?
Speaker 4: Come to give you some money? Did you not pay
Speaker 4: for the whole repair? Yet?
Speaker 8: I did?
Speaker 4: So what is mean? Did you come to give me
Speaker 4: some money? You got to shed some light on it.
Speaker 4: I feel like I'm playing a game of what's the
Speaker 4: one with the ship? You try to sink battleship.
Speaker 23: Because they got to pull the they got to pull
Speaker 23: the training back out of it.
Speaker 4: So, but they just did the clutch.
Speaker 23: They want to charge me for the whole job.
Speaker 4: Okay, hold on, hold on, So Jeff, just hearing what
Speaker 4: you did. You're the transmission guy. What do you mean
Speaker 4: to pull it out?
Speaker 7: I mean it's the same conversation we had earlier. They
Speaker 7: did something wrong. It should be a warranty issue. Yeah,
Speaker 7: so a decent shop should you know? If they say
Speaker 7: it's got to come back out there's something wrong with
Speaker 7: the clutch, or there's something wrong with their installation, then
Speaker 7: that's on their.
Speaker 4: They want you to pay up front.
Speaker 23: Uh, No, I paid when I picked it up.
Speaker 4: No, hold on, hold on, We're on a little different
Speaker 4: path here, Robert. So you brought it back because it's
Speaker 4: simply not working, and you dropped it off there. Then
Speaker 4: they simply said to you, where's the money?
Speaker 6: Well, no, let's do this.
Speaker 4: I want to give you a plenty of time and
Speaker 4: I want to help you. I'm going to put a
Speaker 4: deputy on this. If it's everything you're telling us, and
Speaker 4: we're going to pick up on this Monday. We're going
Speaker 4: to try to get to shop on and figure out
Speaker 4: what's going on. Three Zho three Martino, don't forget that
Speaker 4: works all the time. Everybody have a great weekend.