WEBVTT 1 00:00:00.640 --> 00:00:06.120 Yea ripped up. 2 00:00:07.599 --> 00:00:07.839 News. 3 00:00:08.839 --> 00:00:13.960 You need advice when you don't have, come running just 4 00:00:14.039 --> 00:00:19.160 as fast as we can shoot. It's gonna help coming man. 5 00:00:20.000 --> 00:00:25.879 This is the Troubleshooter Show. No Tom Martino, Hi. 6 00:00:25.760 --> 00:00:28.519 Hi, Hi Tom Martino. Here, welcome to the show. Three 7 00:00:28.640 --> 00:00:31.640 oh three seven one three talk three oh three seven 8 00:00:31.679 --> 00:00:35.000 one three eight two five five. Here to help you 9 00:00:35.240 --> 00:00:39.320 any way we can by solving problems, answering questions, taking complaints, 10 00:00:39.840 --> 00:00:41.960 making your life a little easier. All you have to 11 00:00:41.960 --> 00:00:46.719 do is call three oh three seven one three talk 12 00:00:46.799 --> 00:00:48.840 seven one three eight two five five. This hour brought 13 00:00:48.840 --> 00:00:51.960 to you by waterpros dot net. Get your handle on 14 00:00:52.000 --> 00:00:55.159 the healthiest water around for your kitchen sink for drinking 15 00:00:56.000 --> 00:00:58.399 under twelve hundred bucks like eleven hundred dollars, and then 16 00:00:58.439 --> 00:01:01.679 whole house, get rid of four wherever chemicals thirty four hundred. 17 00:01:02.119 --> 00:01:06.319 These systems are primary before supplements and organic food. Get 18 00:01:06.359 --> 00:01:09.239 your water right threeho three eighty six two five five 19 00:01:09.359 --> 00:01:15.040 five four waterproos dot net. So what is on your 20 00:01:15.079 --> 00:01:20.519 mind today? A lot of people are talking about teriffs 21 00:01:20.920 --> 00:01:26.319 and how they affect consumers. Obviously, tariffs will affect prices. 22 00:01:26.319 --> 00:01:30.200 Somehow businesses pay more a lot of people misunderstand what 23 00:01:30.239 --> 00:01:35.040 a tariff is. Let's break it down for dummies. A 24 00:01:35.120 --> 00:01:38.879 tariff is a tax you pay on top of everything else. 25 00:01:39.239 --> 00:01:43.120 So it's it's an import tax basically, or an export tax. 26 00:01:43.120 --> 00:01:46.599 So if somebody's exporting something to us, or actually we're 27 00:01:46.599 --> 00:01:49.920 having it imported. So if Ford motor company or a 28 00:01:50.000 --> 00:01:54.799 drug company imports things and there's a terrafonic they pay 29 00:01:54.840 --> 00:01:55.560 for the product. 30 00:01:56.680 --> 00:01:58.400 They pay the normal shipping. 31 00:01:57.959 --> 00:02:01.280 Fees and handling fees, and then on top of that 32 00:02:02.000 --> 00:02:04.000 there's a percentage for a tariff. 33 00:02:05.200 --> 00:02:07.640 Those tariffs are collected by the federal government. 34 00:02:08.520 --> 00:02:12.240 So the tariff makes the product more expensive when an 35 00:02:12.240 --> 00:02:17.800 American company is importing it by five, ten, fifteen, twenty five, 36 00:02:17.840 --> 00:02:20.919 whatever the tariff is, the question is does that company 37 00:02:20.960 --> 00:02:24.840 take five, ten, fifteen or whatever less profit, or that 38 00:02:24.919 --> 00:02:27.479 they simply mark up the retail price. 39 00:02:27.520 --> 00:02:28.759 Well, it can go both ways. 40 00:02:29.199 --> 00:02:33.560 Sometimes they split it, sometimes they add it to the product. 41 00:02:33.919 --> 00:02:37.159 If they add it to the product, arguably products go up, 42 00:02:38.000 --> 00:02:41.199 inflation goes up if they share it. If they take 43 00:02:41.240 --> 00:02:44.400 some of the expense themselves, it goes to the stock's 44 00:02:44.439 --> 00:02:48.599 bottom line, which can affect stock prices and therefore the 45 00:02:48.639 --> 00:02:52.639 stock market. So a lot of companies with heavy imports, 46 00:02:53.039 --> 00:02:58.080 their stock might go down, earnings might go down. It's 47 00:02:58.120 --> 00:03:03.560 all math. It just has to do with what the 48 00:03:03.639 --> 00:03:06.520 companies do with the tariffs. Do they pass them on, 49 00:03:06.599 --> 00:03:09.080 do they share some of them? Do they eat them? 50 00:03:10.280 --> 00:03:15.479 That's for importing. Now when people put tariffs on American 51 00:03:15.520 --> 00:03:16.800 goods to get back at us. 52 00:03:16.800 --> 00:03:17.719 So let's say China. 53 00:03:17.759 --> 00:03:20.159 Now they're pissed off and saying, okay, we're going to 54 00:03:20.240 --> 00:03:25.800 put tariffs on American goods. Well that means Americans ship 55 00:03:25.840 --> 00:03:27.719 in some stuff. 56 00:03:29.439 --> 00:03:32.479 To Russia or China. Well, let's say China. That's what 57 00:03:32.520 --> 00:03:32.800 I mean. 58 00:03:33.280 --> 00:03:36.080 So China puts a tariff on it. So now a 59 00:03:36.159 --> 00:03:40.000 farmer who's selling goods to China through a broker, it's 60 00:03:40.000 --> 00:03:46.199 not direct, but their product is more expensive to the 61 00:03:46.360 --> 00:03:49.360 end user. So now the end user can do a 62 00:03:49.360 --> 00:03:51.960 few things. The end user can pass it on to 63 00:03:52.039 --> 00:03:58.199 their Chinese consumers, the end user can absorb it, or 64 00:03:58.240 --> 00:04:04.439 the end user can say to the supplier, hey, your 65 00:04:04.479 --> 00:04:07.840 product is getting too expensive, so to help us out 66 00:04:07.840 --> 00:04:09.759 with the teriffs, we want you to lower the price 67 00:04:09.759 --> 00:04:10.400 of the product. 68 00:04:10.800 --> 00:04:11.840 Now we can do that too. 69 00:04:12.800 --> 00:04:17.360 So if China puts some tariffs on products that make 70 00:04:17.399 --> 00:04:21.839 them more expensive for business here. It's always business to 71 00:04:21.879 --> 00:04:24.800 business with tariffs, right, But then they eventually sell the 72 00:04:24.839 --> 00:04:28.439 products they make with those products to the public or they. 73 00:04:28.319 --> 00:04:28.839 Pass them on. 74 00:04:29.399 --> 00:04:34.199 So here's the deal, so we can demand as American businesses, 75 00:04:34.279 --> 00:04:37.720 Wait a minute, China, if your government put a bunch 76 00:04:37.759 --> 00:04:44.439 of stuff, a bunch of tariffs on us or excuse 77 00:04:44.480 --> 00:04:46.800 me of America, but twenty five percent on your product, 78 00:04:47.279 --> 00:04:48.639 you're gonna have to lower your product. 79 00:04:49.120 --> 00:04:50.120 So you see, there's. 80 00:04:50.000 --> 00:04:52.959 All kinds of ways this can play out. There is 81 00:04:53.120 --> 00:04:56.399 no one way. There's all kinds of ways it can 82 00:04:56.439 --> 00:05:02.639 weigh out. Most people can sede will be a burden 83 00:05:03.439 --> 00:05:05.680 on the consumer eventually. 84 00:05:05.199 --> 00:05:07.319 One way or the other. Mark. 85 00:05:07.360 --> 00:05:09.439 How do you feel about tariffs now? I feel to 86 00:05:09.519 --> 00:05:13.560 begin with the tariffs aren't the end goal anyway. I 87 00:05:13.600 --> 00:05:18.920 feel it's a bargaining tip. I agree, it's definitely a 88 00:05:18.959 --> 00:05:19.839 bargaining trip. 89 00:05:20.079 --> 00:05:24.240 Or we saw that with Mexico and Canada, we saw 90 00:05:24.319 --> 00:05:28.199 that with Columbia. With China, it's a little different. It's 91 00:05:28.279 --> 00:05:32.319 very complicated over there. It's not going to be anything 92 00:05:32.360 --> 00:05:33.720 that's solved in one week. 93 00:05:34.199 --> 00:05:35.199 We have to stop that. 94 00:05:35.560 --> 00:05:39.759 The fentanyl or the substances to make fentanyl, the raw 95 00:05:39.839 --> 00:05:42.199 fentanyl going into Mexico. 96 00:05:42.680 --> 00:05:44.199 We've got to do a lot over there. 97 00:05:44.240 --> 00:05:47.360 The tariff situation with them has not been fair for 98 00:05:47.399 --> 00:05:51.480 a long time. They don't allow some of our products 99 00:05:51.480 --> 00:05:54.279 to even be sold over there. It's just not going 100 00:05:54.360 --> 00:05:56.439 to be solved in one week. That's going to be 101 00:05:56.480 --> 00:05:59.360 a very long term issue. The other one's reasy, the 102 00:05:59.399 --> 00:06:02.160 ones I don't like his Europe. I don't understand why 103 00:06:02.199 --> 00:06:05.360 we can't sell Ford and Chevy over there, but yet 104 00:06:05.480 --> 00:06:09.439 they can sell Mercedes, BMW and everything else. Europe has 105 00:06:09.759 --> 00:06:12.680 treated us very unfairly for years. 106 00:06:12.600 --> 00:06:15.319 And they're supposed to be our allies. Hell, we protect them. 107 00:06:15.480 --> 00:06:17.560 In fact, if it wasn't for us, they'd be speaking 108 00:06:17.639 --> 00:06:19.040 German quite frankly. 109 00:06:19.079 --> 00:06:20.959 And they treat us like crap over there. 110 00:06:23.040 --> 00:06:29.759 Yeah so I guess I'm not sure why. Yeah so, 111 00:06:29.879 --> 00:06:35.279 I guess I'm not sure why the situation is the 112 00:06:35.279 --> 00:06:36.160 way it is right now. 113 00:06:36.199 --> 00:06:36.560 I mean, I. 114 00:06:38.079 --> 00:06:42.160 Just don't I don't fully understand what they hope to 115 00:06:42.199 --> 00:06:47.240 accomplish doing it back now. It's not like Americans, I 116 00:06:47.240 --> 00:06:52.639 don't think, are asking for unreasonable demands. They're saying, look, 117 00:06:53.160 --> 00:06:55.800 we're tired of your fentanyl. We're tired of your illegal 118 00:06:55.800 --> 00:07:02.240 aliens or illegal whatever, intruders, whatever. Documented people were tired 119 00:07:02.279 --> 00:07:05.360 of it, and so we want you to do something 120 00:07:05.399 --> 00:07:08.639 about it. That's really what. 121 00:07:10.480 --> 00:07:14.279 The other thing with tariffs, I think Columbia figured out 122 00:07:14.360 --> 00:07:18.279 real quick and possibly Canada. So ninety six percent of 123 00:07:18.319 --> 00:07:22.120 the car parts they make in Canada are sold to 124 00:07:22.160 --> 00:07:25.399 the US. I mean virtually we're their only customer. So 125 00:07:25.560 --> 00:07:28.600 what would happen if that did go in Well, companies 126 00:07:28.639 --> 00:07:32.839 would start sourcing with Mexico, they would start sourcing with Taiwan, 127 00:07:33.000 --> 00:07:36.759 maybe even China, and once that, once they retooled all 128 00:07:36.800 --> 00:07:40.199 those places, that would be a big problem because Canada 129 00:07:40.199 --> 00:07:43.519 would never regain that kind of market share again once 130 00:07:43.560 --> 00:07:46.040 they lost it. And that was the same with coffee 131 00:07:46.040 --> 00:07:49.079 and Colombia. That's only twenty percent of the coffee that 132 00:07:49.120 --> 00:07:51.560 we bring into the country. My god, we were to 133 00:07:51.600 --> 00:07:54.040 resource that in a heartbeat and no one would have 134 00:07:54.079 --> 00:07:57.319 ever gone back to them. So the other thing is 135 00:07:57.360 --> 00:08:00.759 that resourcing, even with China, you're going to have resourcing 136 00:08:00.800 --> 00:08:04.360 to Taiwan, resourcing to Vietnam. So there's a lot of 137 00:08:04.399 --> 00:08:07.800 things that might not affect pricing. Although I tend to 138 00:08:07.839 --> 00:08:10.839 agree with you one hundred percent. It's definitely going to 139 00:08:10.879 --> 00:08:14.240 affect pricing in the short term if it's massive. 140 00:08:16.720 --> 00:08:18.800 Exactly exactly. 141 00:08:18.879 --> 00:08:22.439 I mean. So, so here's the deal. I believe it's 142 00:08:22.480 --> 00:08:25.839 being used like a bargaining ship. I don't believe in 143 00:08:25.879 --> 00:08:29.360 the long run anyone wants to see terraces on either side. 144 00:08:29.920 --> 00:08:31.920 But I think it's a way to get another country's 145 00:08:31.920 --> 00:08:37.120 attention to say, look, we're tired of one way transactions. 146 00:08:37.559 --> 00:08:42.039 We want a little participation here to help. We want 147 00:08:42.080 --> 00:08:44.720 you to take your end or to hold up more 148 00:08:44.759 --> 00:08:48.399 of your end of the bargain, you know, crack down 149 00:08:48.399 --> 00:08:53.559 on fetanol, crack down on illegal immigrants coming into the country. 150 00:08:53.919 --> 00:08:56.799 And it'll be even now. 151 00:08:56.919 --> 00:09:01.840 Of course, China says, as they said with Remember China 152 00:09:01.919 --> 00:09:03.799 is still maintaining with COVID. 153 00:09:03.840 --> 00:09:05.679 They had less than five thousand cases. 154 00:09:07.759 --> 00:09:12.759 You know, so China says they don't have a fentanyl problem. 155 00:09:12.960 --> 00:09:14.639 What do you say to that, I mean, they just 156 00:09:14.720 --> 00:09:15.279 deny it. 157 00:09:15.559 --> 00:09:18.759 Well, it's absurd. Just then said the Wuhan lab had 158 00:09:18.799 --> 00:09:21.519 nothing to do with COVID. I mean, come on, get 159 00:09:21.519 --> 00:09:22.120 out of here. 160 00:09:21.879 --> 00:09:24.279 We not just that, no, no, but I'm talking about 161 00:09:24.279 --> 00:09:27.039 the public outbreaks you remember their numbers that there are enough. 162 00:09:27.080 --> 00:09:31.399 Countries were reporting millions of cases, and China with the million. 163 00:09:31.639 --> 00:09:32.639 People said, how a. 164 00:09:32.720 --> 00:09:35.480 City of Wuhan had it. I mean that's that's probably 165 00:09:35.519 --> 00:09:36.840 thirty thousand right there. 166 00:09:37.799 --> 00:09:39.840 Yeah, and they were claiming they had a total of 167 00:09:39.879 --> 00:09:44.240 forty nine hundred cases. I mean, it's amazing what we uh, 168 00:09:44.720 --> 00:09:45.759 what we allow. 169 00:09:45.919 --> 00:09:47.200 But anyway we're. 170 00:09:47.039 --> 00:09:49.759 Talking, how did I know a lot of people say, Tom, 171 00:09:49.759 --> 00:09:50.879 why are you talking politics? 172 00:09:50.879 --> 00:09:53.679 All said, well, we're not. This is a direct consumer issue. 173 00:09:53.679 --> 00:09:56.559 If you don't see terras as a direct consumer issue, 174 00:09:56.600 --> 00:09:57.240 you're nuts. 175 00:09:57.559 --> 00:09:59.679 Hey, I just looked it up. By the way, Juhan 176 00:10:00.039 --> 00:10:01.440 Hockey teen million. 177 00:10:03.559 --> 00:10:03.919 People. 178 00:10:04.840 --> 00:10:08.120 Yeah, so, I mean it's ridiculous they even say stuff 179 00:10:08.200 --> 00:10:11.399 like that. But it's even more ridiculous that, you know, 180 00:10:11.480 --> 00:10:13.559 our news repeats stuff like that. 181 00:10:13.840 --> 00:10:17.559 I mean, that's crazy, I know it. 182 00:10:18.039 --> 00:10:20.679 Three oh three seven one three talk seven one three 183 00:10:20.799 --> 00:10:23.440 eight two five five is the number to call if 184 00:10:23.440 --> 00:10:26.399 you have a problem, question or complain Deputy D. I 185 00:10:26.399 --> 00:10:28.360 don't know if he's in the studio today or where 186 00:10:28.360 --> 00:10:30.399 he is, but he had two follow ups yesterday. I 187 00:10:30.480 --> 00:10:33.120 want to get to and then he has an attorney. 188 00:10:33.360 --> 00:10:34.559 Yeah, he's in the studio. 189 00:10:34.759 --> 00:10:38.159 He's actually coming in at ten thirty and then he 190 00:10:38.200 --> 00:10:38.879 can kill. 191 00:10:38.799 --> 00:10:42.559 Right then, got it all right? Three O three seven 192 00:10:42.600 --> 00:10:44.240 one three talk. We have more coming up on the 193 00:10:44.279 --> 00:10:47.440 Troubleshooter Show. Frank dran The real Estate Man dot com 194 00:10:47.440 --> 00:10:51.039 for market valuations of your home. If you are looking 195 00:10:51.399 --> 00:10:53.559 to find out what your house will sell for, what 196 00:10:53.600 --> 00:10:56.360 you cannet, what you can buy, what the interest rates 197 00:10:56.360 --> 00:10:59.039 are doing, what the supplying demand is doing, what comps 198 00:10:59.080 --> 00:11:02.559 are doing, what your neighborhood is doing compared to other neighborhoods. 199 00:11:02.799 --> 00:11:03.960 It's the free analysis. 200 00:11:03.960 --> 00:11:07.120 Frank Thrande, real Estate Man dot com three oh three 201 00:11:07.519 --> 00:11:14.919 nine two zero sixteen twenty two. Go with a sure 202 00:11:15.000 --> 00:11:18.440 thing Denver's Best roofer Excel Roofing dot com. You don't 203 00:11:18.480 --> 00:11:24.480 pay a cent until you're content. 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In comparison, call Compass Insurance 205 00:11:28.440 --> 00:11:31.480 paying too much your coverage at dozens of insurance companies 206 00:11:31.519 --> 00:11:34.159 find out now three all three seven seven one help. 207 00:11:34.320 --> 00:11:36.960 You'll think you're his only customer when you choose Frank 208 00:11:37.000 --> 00:11:39.440 Durand The real estate Man dot com to list your 209 00:11:39.480 --> 00:11:42.600 home with Remax Alliance three oh three nine two zero 210 00:11:42.759 --> 00:11:45.120 sixteen twenty two. 211 00:11:46.720 --> 00:11:47.679 I'm Tom Martine. 212 00:11:47.840 --> 00:11:51.759 You're troubleshooter three oh three seven one three talks seven 213 00:11:51.840 --> 00:11:55.000 one three eight two five five, And we are here 214 00:11:55.759 --> 00:12:00.159 trying to sift through the day and make, uh, make 215 00:12:00.399 --> 00:12:03.360 sense of everything when it comes to your heart and 216 00:12:03.399 --> 00:12:09.639 your pocketbook. And I do have some follow ups and 217 00:12:09.679 --> 00:12:11.159 I do have some notes here. 218 00:12:12.600 --> 00:12:16.200 Somebody wants to know if you are. 219 00:12:18.759 --> 00:12:22.840 Going to talk about They said, if you're going to 220 00:12:22.879 --> 00:12:26.440 talk about politics and finance and how it relates to 221 00:12:26.519 --> 00:12:33.080 our pocketbook, why don't you talk about how to survive 222 00:12:34.039 --> 00:12:37.720 tariffs or how to survive price increases. Well, jeez, I 223 00:12:37.799 --> 00:12:40.240 don't know if there's an answer to that. I mean, 224 00:12:41.600 --> 00:12:45.279 I guess you go for the best deals. I mean, 225 00:12:45.320 --> 00:12:49.639 it's still when it comes right down to it, being 226 00:12:49.840 --> 00:12:55.840 a good consumer is getting the best value. I mean, 227 00:12:55.879 --> 00:13:00.080 that's truly, that's truly what you want. You want to 228 00:13:00.120 --> 00:13:04.360 be a smart consumer. So how do you be a 229 00:13:04.399 --> 00:13:08.080 smart consumer? I mean, how do you One of the 230 00:13:08.080 --> 00:13:12.279 ways you become a smart consumer is by shopping, by comparing. 231 00:13:12.720 --> 00:13:16.679 And it might be that prices do go up temporarily. 232 00:13:17.200 --> 00:13:18.720 It might be that they don't. 233 00:13:18.720 --> 00:13:21.320 You know, we're supposed to look at this like, we're 234 00:13:21.360 --> 00:13:24.919 doing this for a reason. We have been taken advantage 235 00:13:24.960 --> 00:13:28.399 of on the world stage, and we want to even 236 00:13:28.399 --> 00:13:34.879 out the playing field. By the way, why do people 237 00:13:35.000 --> 00:13:42.879 believe that getting rid of AID? This is the financial 238 00:13:42.919 --> 00:13:46.120 aid the US AID Office is going to help us 239 00:13:46.159 --> 00:13:50.600 around the world. AID helps us to become more loved 240 00:13:51.240 --> 00:13:55.279 around the world, and by pulling it, we're isolating ourselves 241 00:13:55.679 --> 00:13:58.320 and inviting more terrorists and hostility. 242 00:13:58.480 --> 00:14:00.919 Yeah, it's called America first. It's pretty simple. 243 00:14:03.480 --> 00:14:05.799 I'd rather give that money to some guy that fought 244 00:14:05.840 --> 00:14:08.679 in World War two or Vietnam that's out on the 245 00:14:08.679 --> 00:14:11.480 streets right now, get him help, compared to help in 246 00:14:11.519 --> 00:14:13.600 a trans transit Yeah no. 247 00:14:13.480 --> 00:14:15.279 No, but really in a way. 248 00:14:15.320 --> 00:14:19.600 Okay, now we have had some ridiculous What are some 249 00:14:19.639 --> 00:14:21.960 of the ridiculous programs AID was playing for? 250 00:14:22.480 --> 00:14:25.360 Oh my god, there were some good electric electric vehicles 251 00:14:25.399 --> 00:14:30.960 in Vietnam, transcare clinics in I don't even know what 252 00:14:31.360 --> 00:14:37.440 in Vietnam, l LGBTQ initiatives globally everywhere they have a 253 00:14:37.519 --> 00:14:42.240 comic book, thirty seven thousand dollars for a transvestite comic book. 254 00:14:43.000 --> 00:14:48.879 Serb Q groups. Oh, listen to this one. Millions to 255 00:14:49.000 --> 00:14:53.759 a lab in China for COVID research. Yup, that's right. 256 00:14:53.799 --> 00:14:58.639 The White Coat Waist Project Anti Animal Experimentation group also 257 00:14:58.759 --> 00:15:02.360 uncovered the us AID funded thirty eight million worth of 258 00:15:02.480 --> 00:15:05.519 grants that ended up going to the same lab where 259 00:15:05.559 --> 00:15:08.919 COVID nineteen is believed to originate it from. 260 00:15:08.960 --> 00:15:09.840 That's nice. 261 00:15:11.440 --> 00:15:16.480 HIV research about transgenders in South Africa. It just goes 262 00:15:16.600 --> 00:15:21.240 on and on and on. And by the way, every 263 00:15:21.320 --> 00:15:24.480 dollar they get TOM I think forty to forty three 264 00:15:24.559 --> 00:15:27.639 percent of it is for their cost. In other words, 265 00:15:27.679 --> 00:15:30.840 that money goes nowhere. We don't even know where it goes. 266 00:15:31.039 --> 00:15:34.120 It goes for rent, it goes for payroll. But there's 267 00:15:34.159 --> 00:15:36.919 no breakdown of any of this stuff. What kind of 268 00:15:37.080 --> 00:15:42.600 organization like take a good take a good I don't 269 00:15:42.679 --> 00:15:45.399 know a good organization, a good nonprofit. 270 00:15:45.480 --> 00:15:48.480 I think they operate like on five percent. 271 00:15:50.120 --> 00:15:50.360 Mark. 272 00:15:50.440 --> 00:15:54.399 Did you hear that more than half of them don't 273 00:15:54.440 --> 00:15:55.679 even show up to the office. 274 00:15:56.960 --> 00:15:59.679 Oh, it's ridiculous. They don't know who's actually working or 275 00:15:59.720 --> 00:16:04.519 who's not. They're just paying themselves. It's ridiculous. We're gonna 276 00:16:04.519 --> 00:16:05.120 find a lot more. 277 00:16:05.399 --> 00:16:07.960 I want to I want to remind people to call 278 00:16:08.039 --> 00:16:09.600 us with a problem, question or complaint. 279 00:16:09.600 --> 00:16:10.919 Now I'm going to go through some text here. 280 00:16:12.080 --> 00:16:13.879 How about in the opera? Listen to this? 281 00:16:14.080 --> 00:16:17.080 How about an opera in Colombia? I mean, why are 282 00:16:17.120 --> 00:16:21.919 we paying for an opera in Colombia? Efforts to expand 283 00:16:22.039 --> 00:16:27.000 atheism abroad almost at half a million dollars to expand 284 00:16:27.120 --> 00:16:28.720 atheism in Nepal? 285 00:16:29.480 --> 00:16:30.320 What is that? 286 00:16:33.120 --> 00:16:37.240 I have no idea anyway, three oh three seven one, 287 00:16:37.279 --> 00:16:39.480 three eight, two five five. You can always call three 288 00:16:39.480 --> 00:16:43.159 oh three Martino three oh three six two seven eight 289 00:16:43.200 --> 00:16:45.519 four six six twenty four seven and leave a message 290 00:16:45.559 --> 00:16:49.679 and we we'll get back to you. Now, super Bowl ads, 291 00:16:50.759 --> 00:16:51.679 do you know what they're up to? 292 00:16:51.759 --> 00:16:54.879 Right now? What is it? Eleven million for. 293 00:16:54.840 --> 00:16:57.960 A I mean for thirty seconds? 294 00:16:59.519 --> 00:17:03.720 Think about it this now. I looked up. 295 00:17:05.319 --> 00:17:11.400 Some of the most the bombs five Super Bowl commercials 296 00:17:12.200 --> 00:17:17.759 that were the worst commercials and backfired and had negative effects. 297 00:17:18.079 --> 00:17:21.559 You could liken them to the to the bud light 298 00:17:22.160 --> 00:17:24.440 and that mulvany or whatever. 299 00:17:24.680 --> 00:17:26.799 But it's not one of those, okay. 300 00:17:26.839 --> 00:17:30.160 But there were five commercials, not all in one year, 301 00:17:31.119 --> 00:17:37.000 over the years that were a big giant failure. Starting 302 00:17:37.039 --> 00:17:42.480 back in twenty fifteen, I don't remember this commercial. 303 00:17:43.640 --> 00:17:47.000 It showed a boy in a tuxedo. 304 00:17:49.200 --> 00:17:53.920 It was a somber commercial, and he was describing all 305 00:17:54.119 --> 00:17:59.240 of the experiences he will not be able to live through, 306 00:18:00.400 --> 00:18:06.359 like his prom or his graduation or you know, playdates, 307 00:18:07.279 --> 00:18:13.640 because he was killed in an accident, in a preventable accident. 308 00:18:14.440 --> 00:18:20.200 It was intended to show the world that child safety 309 00:18:20.279 --> 00:18:25.200 can help, you know, extend the life of these young people, 310 00:18:25.279 --> 00:18:29.839 but it turned out to be so morbid that it 311 00:18:30.079 --> 00:18:31.720 backfired big time. 312 00:18:31.920 --> 00:18:32.839 Now I'm going to click this. 313 00:18:32.920 --> 00:18:35.000 I don't know if we can hear it, but when 314 00:18:35.039 --> 00:18:43.640 we do, hold on, it's like, okay, anyway, Yeah, you 315 00:18:43.680 --> 00:18:44.319 can't really. 316 00:18:44.119 --> 00:18:44.799 Hear what's going on. 317 00:18:45.079 --> 00:18:47.839 It's showing him on a bus and showing him, you know, 318 00:18:47.960 --> 00:18:50.000 hang gliding and all this thing, and then at the 319 00:18:50.119 --> 00:18:52.920 end it basically says, no, I'm never going to get 320 00:18:52.960 --> 00:18:55.559 to do any of these because I drowned in my bathtub. 321 00:18:56.319 --> 00:18:58.160 Can you believe this? That's true? 322 00:18:58.200 --> 00:19:00.880 It's a true story. I mean, this was an ad 323 00:19:00.880 --> 00:19:05.480 in twenty fifteen. Now there was one more that I 324 00:19:05.559 --> 00:19:09.440 never knew about. This was in twenty sixteen. Do you 325 00:19:09.519 --> 00:19:13.240 remember this ad or do you even look. 326 00:19:13.079 --> 00:19:17.759 At the ads? Mark Shannon Kachina, I remember most. 327 00:19:19.720 --> 00:19:25.960 This one was a creature that was part puppy monkey 328 00:19:26.039 --> 00:19:30.720 and a human baby. Nice it was the puppy monkey 329 00:19:30.839 --> 00:19:37.759 baby commercial featured this disturbing hybrid creature dancing and singing 330 00:19:38.480 --> 00:19:43.759 because it wanted to emphasize the combination of strange things 331 00:19:44.519 --> 00:19:49.920 that mountain dew is doing their juice and their their 332 00:19:50.000 --> 00:19:55.759 caffeine and their mountain dew. And they wanted they said 333 00:19:56.119 --> 00:20:00.119 they thought this bizarre ad would be viral, and it 334 00:20:00.000 --> 00:20:02.839 it was in a way, but not for the product. 335 00:20:03.279 --> 00:20:05.920 It was because of how grotesque it was. 336 00:20:07.440 --> 00:20:10.319 So those were the top those were they weren't the 337 00:20:10.359 --> 00:20:13.359 top bad ones. We're going five to four, and then 338 00:20:13.400 --> 00:20:16.119 we'll go three two one. Those were the two of 339 00:20:16.559 --> 00:20:21.920 the top five that did badly. Another one, this one 340 00:20:22.839 --> 00:20:26.599 was canceled due to the LBG y q t x 341 00:20:26.759 --> 00:20:31.599 y z o A e I O U one, two, three, four, five, six, 342 00:20:31.720 --> 00:20:32.920 seven eight groups. 343 00:20:33.160 --> 00:20:34.480 We'll do that, coming right up. 344 00:20:39.799 --> 00:20:43.079 Go with a sure thing Denver's Best roofer Excel roofing 345 00:20:43.160 --> 00:20:43.759 dot com. 346 00:20:43.799 --> 00:20:45.799 You don't pay a cent until you're content. 347 00:20:49.200 --> 00:20:52.359 Time for an insurance check up, free no obligation comparison 348 00:20:52.480 --> 00:20:56.079 call Compass Insurance paying too much your coverage at dozens 349 00:20:56.079 --> 00:20:57.079 of insurance companies. 350 00:20:57.160 --> 00:20:59.720 Find out now three O three seven seven to one help. 351 00:20:59.839 --> 00:21:02.559 You'll think you're his only customer when you choose Frank 352 00:21:02.640 --> 00:21:05.079 durand the real estate man dot com to list your 353 00:21:05.119 --> 00:21:08.279 home with Remax Alliance three oh three nine two zero 354 00:21:08.359 --> 00:21:19.799 sixteen twenty two. Hi, Tom Martina here three oh three 355 00:21:19.839 --> 00:21:22.559 seven one three talks seven one three eight. 356 00:21:22.400 --> 00:21:23.599 Two five five. 357 00:21:24.400 --> 00:21:28.480 So we've been talking about anything on your mind, mainly 358 00:21:28.759 --> 00:21:29.799 what's on our mind today. 359 00:21:29.799 --> 00:21:31.799 If you have a problem, question, complain and give us 360 00:21:31.799 --> 00:21:34.400 a call. You know how the show works. 361 00:21:34.680 --> 00:21:41.599 Calls get get priority now, Dimitri deputy d H follow ups. 362 00:21:41.440 --> 00:21:43.799 Yep, finally here Tom, I'm ready for some follow ups 363 00:21:43.839 --> 00:21:44.279 if you are. 364 00:21:45.079 --> 00:21:47.720 Yeah. So I want to go back to Tim and 365 00:21:47.839 --> 00:21:48.559 home depot. 366 00:21:49.799 --> 00:21:54.000 Basically, what Tim says is a charge showed up. 367 00:21:55.400 --> 00:21:58.720 No, he bought a steel building. Okay, wait wait is 368 00:21:58.759 --> 00:21:59.799 this the steal building or. 369 00:21:59.799 --> 00:22:02.200 Not this Schrager barbecue grill? 370 00:22:02.759 --> 00:22:04.519 Yeah? I got it. Hold on, let me just find it. 371 00:22:04.559 --> 00:22:07.039 And the call was on January twenty seventh. 372 00:22:08.640 --> 00:22:12.319 Okay, that's what I'm looking for. Hold on January twenty seventh. Okay, 373 00:22:12.480 --> 00:22:14.680 So on January twenty seventh. 374 00:22:15.160 --> 00:22:15.799 He calls in. 375 00:22:15.880 --> 00:22:19.799 He says, look, I have a problem. 376 00:22:19.839 --> 00:22:20.799 I can't get my money. 377 00:22:20.799 --> 00:22:25.480 I can't get my refund and it's really a crazy thing. 378 00:22:25.559 --> 00:22:27.240 But what happened was. 379 00:22:29.000 --> 00:22:32.559 He bought a grill at home Depot on the fourth 380 00:22:33.519 --> 00:22:36.079 of December and then canceled it on the fifth. 381 00:22:36.119 --> 00:22:37.359 It was delivered anyway. 382 00:22:38.359 --> 00:22:41.759 They picked it up on the thirtieth of December and said, okay, 383 00:22:41.759 --> 00:22:45.039 we're going to refund your money. They said, we gave 384 00:22:45.039 --> 00:22:49.039 you your money, it's in PayPal, but PayPal says we 385 00:22:49.160 --> 00:22:53.039 haven't gotten anything from home Depot. So he still owes 386 00:22:53.160 --> 00:22:58.039 PayPal credit sixteen hundred or seventeen hundred bucks, but they 387 00:22:58.079 --> 00:23:02.079 say it's never been credited or they would cancel it out. 388 00:23:02.119 --> 00:23:02.960 So what happened. 389 00:23:03.519 --> 00:23:06.920 Yeah, so yeah, both home Depot and PayPal kept pointing 390 00:23:06.920 --> 00:23:09.000 the finger at each other. So poor Tim was just 391 00:23:09.079 --> 00:23:11.440 kind of stuck in the middle. In the meantime, you know, 392 00:23:11.480 --> 00:23:13.279 he doesn't care whose fault it is. He just wants 393 00:23:13.279 --> 00:23:17.119 his sixteen hundred clams back. So I developed a source 394 00:23:17.200 --> 00:23:20.920 deep deep inside Home Depot. I don't even know what stayed, 395 00:23:20.920 --> 00:23:23.359 but it's somewhere at corporate and the gentleman I spoke 396 00:23:23.400 --> 00:23:27.519 with of it there really sprang into action. He said, hey, man, 397 00:23:27.640 --> 00:23:29.960 just send me a copy of the guy's receipt, give 398 00:23:30.000 --> 00:23:32.160 me his name, phone number, all that, and I'll take 399 00:23:32.160 --> 00:23:34.960 care of it. And he did. Tim let me know. 400 00:23:35.039 --> 00:23:37.359 Tim sent me an email either the day after or 401 00:23:37.480 --> 00:23:40.279 maybe two days later at most. He says, Hey, this 402 00:23:40.400 --> 00:23:43.160 cat over at home Depot got me a complete refund. 403 00:23:43.759 --> 00:23:46.400 And I checked my PayPal account and sure enough, it's 404 00:23:46.480 --> 00:23:50.400 right in there. So that was the end of Yeah, 405 00:23:50.400 --> 00:23:51.319 that was the end of scene. 406 00:23:51.559 --> 00:23:53.480 You know what. Listen, think about this. 407 00:23:53.920 --> 00:23:57.400 He was dealing with this for months and months, and 408 00:23:57.519 --> 00:24:02.039 all it took was so one at the company to 409 00:24:02.079 --> 00:24:06.160 get it done. Why is it that not everyone can 410 00:24:06.200 --> 00:24:07.000 get it done? 411 00:24:07.160 --> 00:24:09.359 Well, not everyone can use your name when they call 412 00:24:09.400 --> 00:24:11.000 home depots. So that that. 413 00:24:11.359 --> 00:24:13.960 But I'm talking about the guy inside home Depot. Yeah, 414 00:24:14.119 --> 00:24:19.880 oh yeah, how much that was sixteen? Tim must be 415 00:24:19.920 --> 00:24:22.039 really happy. By the way, did he ever end up 416 00:24:22.039 --> 00:24:22.680 getting a grill? 417 00:24:23.319 --> 00:24:26.079 Yeah? You know, well he returned to home Depot grill 418 00:24:26.079 --> 00:24:29.200 because he found a better deal on the same grill 419 00:24:29.279 --> 00:24:33.079 from another retailer. So he did end up with a 420 00:24:33.079 --> 00:24:36.279 grill at a presumably a better price, and he got 421 00:24:36.279 --> 00:24:38.680 his refund and he sent me an emails saying he's 422 00:24:38.680 --> 00:24:40.759 been listening to you for I'm not kidding you, he said, 423 00:24:40.799 --> 00:24:41.799 forty five years. 424 00:24:42.559 --> 00:24:45.640 And you mean the guy at home depot, Oh, no, Tim, 425 00:24:45.960 --> 00:24:47.720 the caller, oh Tim. 426 00:24:48.359 --> 00:24:51.880 Yeah, so he was very grateful. 427 00:24:52.119 --> 00:24:55.839 You had a guy call in on the thirtieth. 428 00:24:55.960 --> 00:25:01.839 His name was Paul, and he had enough frustrating problem 429 00:25:02.200 --> 00:25:05.480 and basically it was with a car repossession, right mm hmm. 430 00:25:06.359 --> 00:25:10.799 Yeah. Paul had his pickup truck repossessed by First Tech 431 00:25:11.400 --> 00:25:15.039 First Tech Federal Credit Union. And he doesn't dispute that 432 00:25:15.079 --> 00:25:16.960 they had a good reason to repossess. I mean, he 433 00:25:17.079 --> 00:25:19.640 just didn't make payments for whatever reason. But a few 434 00:25:19.720 --> 00:25:23.599 days after the repossession, which got the caller's attention. And 435 00:25:23.799 --> 00:25:26.519 his name is Paul, so Paul finally started paying attention. 436 00:25:26.680 --> 00:25:29.759 He paid off, he zeroed out, he went online and 437 00:25:29.880 --> 00:25:31.400 zeroed out his entire car. 438 00:25:31.200 --> 00:25:34.480 Loan with after but after it repossessed. 439 00:25:34.720 --> 00:25:38.400 Yeah yeah, but he had certain period to apparently cure 440 00:25:38.400 --> 00:25:42.559 the default. So he got it. So he got the 441 00:25:42.880 --> 00:25:45.880 loan paid off, and he wanted his truck back, so 442 00:25:46.000 --> 00:25:48.640 he went over to a company that toted away. It's 443 00:25:48.680 --> 00:25:54.000 called Midnight Recovery, and Midnight Recovery says, oh wait, man, 444 00:25:54.079 --> 00:25:57.640 we don't have your truck anymore. It's over at Mannheim 445 00:25:57.680 --> 00:26:00.920 Auction getting ready to be sold off for the you know, 446 00:26:00.920 --> 00:26:03.880 on behalf of the creditor. So he went to Manheim 447 00:26:03.880 --> 00:26:05.160 and I don't know if he went to a person 448 00:26:05.240 --> 00:26:08.039 or called, but they said, hey, we got the truck. 449 00:26:08.079 --> 00:26:10.359 They confirmed that it's truck. It's scheduled for the auction, 450 00:26:10.920 --> 00:26:14.480 but they can't release it to Paul because because First 451 00:26:14.519 --> 00:26:18.240 Tech Federal Credit Union needs to authorize Mannheim to release 452 00:26:18.279 --> 00:26:22.279 it to the caller, right to the consumer. And according 453 00:26:22.319 --> 00:26:26.200 to Paul, he was He tried and tried and tried 454 00:26:26.279 --> 00:26:29.000 to get First Tech Federal Credit Union to call Mannheim 455 00:26:29.519 --> 00:26:31.720 or email or whatever they do to get the truck 456 00:26:31.799 --> 00:26:34.319 released to him, and they just wouldn't do it. So 457 00:26:34.400 --> 00:26:37.680 Paul was getting really nervous because hey, you know, he 458 00:26:37.799 --> 00:26:40.039 wasn't sure when the day is coming, but the day 459 00:26:40.079 --> 00:26:41.400 is going to come when the truck is going to 460 00:26:41.440 --> 00:26:44.119 be sold to somebody else. So that's when he called 461 00:26:44.200 --> 00:26:46.319 us and asked for help. He wanted his truck back. 462 00:26:47.240 --> 00:26:51.400 And what did you do? Well, I found this lady 463 00:26:51.480 --> 00:26:55.400 who is the vice president of let's see, I'm not 464 00:26:55.400 --> 00:26:57.920 going to say her name, but according to the credit 465 00:26:58.000 --> 00:27:01.960 union's website, she's the vice president of public affairs. Of course, 466 00:27:02.279 --> 00:27:06.000 no phone number, but I emailed her, no response. I 467 00:27:06.039 --> 00:27:08.920 emailed her two or three times, just asking for comment 468 00:27:09.039 --> 00:27:11.440 and if she can maybe help the dude, you know, 469 00:27:11.480 --> 00:27:13.279 get a truck back and you know, just kind of 470 00:27:13.359 --> 00:27:16.200 verified that the loan has actually been paid off. Never 471 00:27:16.240 --> 00:27:19.480 heard back from her. But then suddenly Friday night, I 472 00:27:19.519 --> 00:27:22.599 get an email from some company, some kind of a 473 00:27:22.680 --> 00:27:27.559 PR branding company, who says, hey, sorry about the long time, 474 00:27:27.759 --> 00:27:30.039 you know, to long time to respond to your emails. 475 00:27:30.079 --> 00:27:33.519 The First Tech Federal Credit Union. They've engaged our services 476 00:27:33.920 --> 00:27:38.759 to discuss this matter with you. However, we have a 477 00:27:38.799 --> 00:27:42.680 policy of not discussing customer affairs with any out with 478 00:27:42.720 --> 00:27:46.079 anybody outside because of you know, she quoted some bologna, 479 00:27:46.200 --> 00:27:50.039 but respect for customer privacy, notwithstanding the fact that the 480 00:27:50.079 --> 00:27:52.680 customer himself called a radio show to complain. 481 00:27:52.839 --> 00:27:54.839 You know, I understand this, So I. 482 00:27:54.799 --> 00:27:57.119 Said, well, I understand, So I said, okay, I'll just 483 00:27:57.160 --> 00:27:59.400 tell you know, I'll update everybody else say you guys 484 00:27:59.480 --> 00:28:03.000 had no meant but it turned out that Paul emailed 485 00:28:03.000 --> 00:28:05.519 me the next day at some point during the weekend, 486 00:28:05.680 --> 00:28:09.839 I think it was on Saturday, and he said, hey, 487 00:28:09.519 --> 00:28:12.440 they they they released my truck and uh I can 488 00:28:12.440 --> 00:28:16.799 go pick it up now. So, uh so whatever was 489 00:28:16.839 --> 00:28:17.640 going on in the back. 490 00:28:17.720 --> 00:28:20.359 Immediately immediately after you called? 491 00:28:20.759 --> 00:28:24.960 Yeah? Yeah, so okay emailed. Yeah. I emailed over a 492 00:28:24.960 --> 00:28:28.279 period of two days, and the only response I got 493 00:28:28.319 --> 00:28:31.480 from First Tech Federal Credit Union is no comments. That's 494 00:28:31.480 --> 00:28:32.720 how I that's all right? 495 00:28:32.920 --> 00:28:35.720 So basically, I but they got it. I'm hoping this 496 00:28:35.839 --> 00:28:41.599 is going to work. Mark is challenging my dinger, and uh, okay, 497 00:28:41.599 --> 00:28:44.000 but you I owe you two of them, and you know, 498 00:28:44.079 --> 00:28:46.640 let me let me just say something. Yeah, here's an 499 00:28:46.640 --> 00:28:49.119 inside joke. My dinger hasn't been working as it used to. 500 00:28:49.160 --> 00:28:53.400 But let me say, hey, Channon, did you get that? 501 00:28:55.400 --> 00:28:58.839 Did my dinger come through? Did my dinger come through? 502 00:28:58.880 --> 00:28:59.119 Mark? 503 00:29:00.759 --> 00:29:04.440 Come on, guys, it did too. 504 00:29:04.559 --> 00:29:06.359 All right, Tom, you can you guys hear that you 505 00:29:06.400 --> 00:29:08.160 can owe me a dinger. Don't worry about it. 506 00:29:08.519 --> 00:29:12.359 I think you're not Wait wait, wait, wait, you're not 507 00:29:12.480 --> 00:29:18.039 hearing that, Dmitri, No, you liars. I'm seeing it right 508 00:29:18.079 --> 00:29:20.599 on this boarde. It's so funny how he thinks we're 509 00:29:20.599 --> 00:29:24.039 all lying. No one can hear it. 510 00:29:24.160 --> 00:29:25.839 And by the way, Tom didn't touch anything. 511 00:29:28.519 --> 00:29:31.319 Okay, I'm going to challenge. I'm going to say, you 512 00:29:31.359 --> 00:29:31.920 do hear it? 513 00:29:33.400 --> 00:29:36.359 Yep, we hear it. We're messing with him. 514 00:29:37.000 --> 00:29:37.839 You let me see. 515 00:29:38.640 --> 00:29:40.440 Okay, I'm gonna turn it all the way up and 516 00:29:40.519 --> 00:29:42.359 I'm gonna I'm going to tell you you're hearing it 517 00:29:42.440 --> 00:29:45.079 right now. I'm gonna oh, okay, I'm gonna turn it 518 00:29:45.200 --> 00:29:49.200 right up. Just no, don't do it. I'm gonna do it, Shannon. 519 00:29:49.240 --> 00:29:50.039 Hold on one more? 520 00:29:50.319 --> 00:29:51.200 That was you. 521 00:29:52.799 --> 00:29:53.000 There? 522 00:29:53.000 --> 00:29:53.319 It is? 523 00:29:53.559 --> 00:29:56.839 Do you guys hear that one? Yep? Are you just 524 00:29:56.920 --> 00:29:57.480 telling them that? 525 00:29:57.599 --> 00:29:57.640 No? 526 00:29:58.160 --> 00:29:58.319 Yah? 527 00:29:58.599 --> 00:30:00.240 Because did you? If I tell them no, Oh, he 528 00:30:00.240 --> 00:30:00.920 won't believe me. 529 00:30:02.400 --> 00:30:03.400 Gosh, I'll get it. 530 00:30:03.440 --> 00:30:06.200 I'm but I'm watching it. Hold on, here's another one. 531 00:30:06.519 --> 00:30:09.240 You're watching it on YouTube. The people on YouTube here 532 00:30:09.279 --> 00:30:14.680 at no one else does though. You're not sending it 533 00:30:14.720 --> 00:30:17.039 to the station. You're just sending it to YouTube. 534 00:30:19.160 --> 00:30:21.440 Oh wait, YouTube's getting it. Yes. 535 00:30:23.400 --> 00:30:26.079 Oh okay, Now I got to figure out what the 536 00:30:26.079 --> 00:30:27.680 hell's going on you people. 537 00:30:28.240 --> 00:30:29.880 I bet you didn't touch any I get this. 538 00:30:31.559 --> 00:30:33.559 No no, that time I did. I tried to bring 539 00:30:33.599 --> 00:30:38.400 in a new sound of it. I'm so bashful. Okay, 540 00:30:38.440 --> 00:30:43.039 let's work on today show, Dimitri. Yeah, you got the 541 00:30:43.319 --> 00:30:45.200 you got his car back, you got the thing. 542 00:30:45.680 --> 00:30:48.559 Ding ding ding He thanks a lot. That's even better, 543 00:30:49.799 --> 00:30:51.440 ding ding ding ding ding. 544 00:30:52.720 --> 00:30:52.960 Just so. 545 00:30:55.559 --> 00:30:57.920 Thank you, Tom, It's very kind of you. I have 546 00:30:58.000 --> 00:31:00.559 another case closed from the twenty thirty. You guys want 547 00:31:00.559 --> 00:31:02.720 to hear about it now or we can do it later. Yeah, 548 00:31:02.799 --> 00:31:05.559 for no, for sure, let's do it so on the 549 00:31:05.759 --> 00:31:09.279 So this is a call that Mark took on the twenty. 550 00:31:09.000 --> 00:31:11.160 Wait wait, wait, wait, wait wait, Shan is saying we 551 00:31:11.200 --> 00:31:13.839 gotta wait. He's saying I took too much time on 552 00:31:13.880 --> 00:31:16.839 my dinger. Now we gotta take a break. By this 553 00:31:16.920 --> 00:31:21.000 is a break to recalibrate my dinger. Right after this, 554 00:31:25.680 --> 00:31:28.920 go with a sure thing Denver's Best roofer Excel roofing 555 00:31:29.039 --> 00:31:29.599 dot com. 556 00:31:29.640 --> 00:31:31.680 You don't pay a cent until you're content. 557 00:31:33.240 --> 00:31:38.240 Wait time for an insurance checkup, free no obligation comparison 558 00:31:38.359 --> 00:31:41.880 call Compass Insurance paying too much your coverage at dozens 559 00:31:41.920 --> 00:31:44.680 of insurance companies find out now three oh three, seven 560 00:31:44.680 --> 00:31:47.039 to seven to one. Help you'll think you're his only 561 00:31:47.119 --> 00:31:49.599 customer when you choose Frank durand the real estate man 562 00:31:49.640 --> 00:31:53.039 dot Com to list your home with Remax Alliance three 563 00:31:53.079 --> 00:32:06.279 oh three nine two zero sixteen twenty two. Hi Tom Martine, 564 00:32:07.079 --> 00:32:11.440 your troubleshooter three three seven one three talk seven one 565 00:32:11.559 --> 00:32:17.119 three eight two five five. So have you ever had 566 00:32:17.119 --> 00:32:18.960 a car threaten to be shut down if you don't 567 00:32:18.960 --> 00:32:20.079 do what you're supposed to do? 568 00:32:21.160 --> 00:32:25.000 Well? I just got one. Apparently my car is always been. 569 00:32:25.039 --> 00:32:26.880 They always tell me how many miles I have to 570 00:32:27.000 --> 00:32:29.920 service and all of that. Now they told me that 571 00:32:31.039 --> 00:32:33.599 we've gotten an alert, a service alert from your car. 572 00:32:34.559 --> 00:32:39.240 It they say that the tires are low, dangerously low. 573 00:32:40.160 --> 00:32:45.799 And also now my brake pads are in need of replacement, 574 00:32:46.400 --> 00:32:50.359 and I should pull over immediately and have them bring 575 00:32:50.400 --> 00:32:55.920 me in or and they say numerous other issues are overdue. 576 00:32:56.519 --> 00:33:00.519 If you do not, if you do not call or 577 00:33:00.559 --> 00:33:03.599 make an appointment, in essence, we are going to disable 578 00:33:03.640 --> 00:33:10.440 the vehicle. Now, why don't you believe that I'm looking 579 00:33:10.519 --> 00:33:13.079 right at it. I'm gonna I'll even put it up 580 00:33:13.079 --> 00:33:13.279 on it. 581 00:33:13.279 --> 00:33:14.880 I thought you were gonna send it to me to 582 00:33:14.920 --> 00:33:15.279 look at. 583 00:33:16.480 --> 00:33:18.599 Well, I'm going to I mean I haven't had a chance. 584 00:33:18.640 --> 00:33:19.319 I've been on the air. 585 00:33:19.400 --> 00:33:20.279 Can you imagine. 586 00:33:20.359 --> 00:33:23.039 I mean, what a great way to sell you stuff. 587 00:33:23.079 --> 00:33:25.359 We're gonna disable your car unless you bring it to 588 00:33:25.400 --> 00:33:26.160 the dealership. 589 00:33:27.960 --> 00:33:31.640 They say for safety. They have an obligation. You can 590 00:33:31.680 --> 00:33:34.400 disable this. You can go on. Okay, I'm gonna be honest. 591 00:33:35.160 --> 00:33:35.799 You can go on. 592 00:33:35.960 --> 00:33:38.359 When you hit the link, you go onto the app 593 00:33:38.400 --> 00:33:42.599 and it says to disable this service and take full responsibility. 594 00:33:42.640 --> 00:33:45.839 Blah blah blah. You can disable that for the future. 595 00:33:46.200 --> 00:33:47.559 I didn't know it was enabled. 596 00:33:49.960 --> 00:33:53.039 So anyway, folks, we are living in a big brother 597 00:33:53.200 --> 00:33:54.680 kind of society. 598 00:33:56.240 --> 00:33:59.240 There are all kinds of crazy. 599 00:33:59.319 --> 00:34:02.519 Go with a short thing Denver's Best Roofer, Excel Roofing 600 00:34:02.640 --> 00:34:05.279 dot com. You don't pay a cent until you're content. 601 00:34:06.200 --> 00:34:11.119 Three time for an insurance check up, free, no obligation. 602 00:34:11.239 --> 00:34:15.119 Comparison call Compass Insurance. Pay too much your coverage at 603 00:34:15.159 --> 00:34:17.920 dozens of insurance companies find out now three oh three 604 00:34:18.039 --> 00:34:20.639 seven seven to one help. You'll think you're his only 605 00:34:20.719 --> 00:34:23.199 customer when you choose Frank durand the real estate Man 606 00:34:23.239 --> 00:34:26.639 dot com to list your home with Remax Alliance three 607 00:34:26.719 --> 00:34:39.039 oh three nine two zero sixteen twenty two. 608 00:34:34.519 --> 00:34:42.760 Ripped news you needed, that's who you don't have. Run 609 00:34:42.760 --> 00:34:47.039 anxious as fast as we can. Shooter's gonna help. 610 00:34:47.320 --> 00:34:51.400 Come man, This is the Troubleshooter Show. 611 00:34:52.000 --> 00:34:58.159 No Tom Martino, Hello Tom Martino here, Welcome to the show. 612 00:34:58.239 --> 00:35:01.000 Three oh three seven one three talk seven one three 613 00:35:01.039 --> 00:35:05.960 eight two five five. We're here solving problems, answering questions, 614 00:35:05.960 --> 00:35:09.760 taking complaints. See, calls have been a little slow, which 615 00:35:09.760 --> 00:35:10.840 means you can get right through. 616 00:35:11.840 --> 00:35:12.320 Some days. 617 00:35:12.320 --> 00:35:16.639 We can't even breathe when it comes to calls. And 618 00:35:16.719 --> 00:35:20.480 I'm telling you, though, the important thing is that you 619 00:35:20.559 --> 00:35:22.840 call it the first sign of a problem, and don't 620 00:35:22.840 --> 00:35:27.639 wait now. We were talking about a lot of consumer issues. 621 00:35:27.679 --> 00:35:29.519 One of them, I mean a lot of people love 622 00:35:30.320 --> 00:35:33.639 they love looking at Super Bowl ads, and I talked 623 00:35:33.639 --> 00:35:35.440 about the ones that failed. 624 00:35:35.440 --> 00:35:36.760 Well, I only talked about a couple. 625 00:35:36.800 --> 00:35:40.360 One was about a kid that was dead, reminiscing on 626 00:35:40.480 --> 00:35:43.239 things he'll miss in his life because he was killed 627 00:35:43.280 --> 00:35:46.360 in a in his bathtub, and it was it was 628 00:35:47.559 --> 00:35:51.280 a commercial about child safety. Another one was about this 629 00:35:51.679 --> 00:35:55.880 mountain dew creature. It was a puppy monkey baby trying 630 00:35:55.920 --> 00:35:59.679 to show that you can combine bizarre things and that's 631 00:35:59.679 --> 00:36:02.840 what Mountain Dew did with juice and caffeine and Mountain dew. 632 00:36:03.320 --> 00:36:07.559 And then there's another one called Snickers Mechanics. Now this 633 00:36:07.599 --> 00:36:15.000 one was very strange. This one was about mechanics working 634 00:36:15.199 --> 00:36:21.519 on a car vehicle and they were eating a Snickers 635 00:36:21.559 --> 00:36:26.920 bar together and they got to the middle of the 636 00:36:26.960 --> 00:36:32.440 Snickers bar where their faces came together in a kiss. 637 00:36:33.320 --> 00:36:41.639 Two male mechanics. Then they stopped eating the bar in 638 00:36:41.840 --> 00:36:48.719 shock and followed by exaggerated as this says, exaggerated masculine 639 00:36:49.079 --> 00:36:51.840 reactions to the fact that they kissed. 640 00:36:53.199 --> 00:36:56.719 This ad was immediately canceled. 641 00:36:57.840 --> 00:37:02.440 And it was It drew great critics from lg B 642 00:37:03.639 --> 00:37:12.199 OH two O seven jeez, and it took LGBTQ. 643 00:37:11.039 --> 00:37:13.719 Plus you know, all the other whatever. 644 00:37:13.880 --> 00:37:18.119 Anyway, they all said that it was a homophobic and 645 00:37:18.159 --> 00:37:23.559 it showed that being gay was disgusting and it shouldn't 646 00:37:23.599 --> 00:37:31.039 portray that message. Anyway, they completely stopped the commercial and 647 00:37:31.159 --> 00:37:36.039 ran it nowhere. That was the Kissy commercial. Then there 648 00:37:36.159 --> 00:37:40.960 was the General Motors Robot. This is a controversial commercial 649 00:37:41.480 --> 00:37:46.599 that depicted a factory robot on the assembly line of 650 00:37:46.719 --> 00:37:53.880 General Motors dreaming that he was fired, and then he 651 00:37:54.000 --> 00:37:57.280 was contemplating suicide. 652 00:37:57.599 --> 00:38:01.159 He was going to end it all as a machine. 653 00:38:01.559 --> 00:38:09.480 Mental health organization strongly criticized anything that would trivialize suicide 654 00:38:10.000 --> 00:38:14.440 and depression, and to even suggest it would be an 655 00:38:14.440 --> 00:38:18.880 alternative to losing your job or the result of losing 656 00:38:18.920 --> 00:38:21.360 your job was scorned upon. 657 00:38:22.079 --> 00:38:27.480 I am so sick of the nanny state. That's ridiculous. 658 00:38:27.639 --> 00:38:31.039 In nineteen ninety nine, there was an ad this is 659 00:38:31.119 --> 00:38:35.320 the most defensive, they said of all time. In nineteen 660 00:38:35.440 --> 00:38:42.199 ninety nine, this commercial called the Kenya Mission. It was 661 00:38:42.400 --> 00:38:46.639 the most controversial Super Bowl ad ever. 662 00:38:47.920 --> 00:38:50.159 It was a shoe company, I don't know who. 663 00:38:51.360 --> 00:38:55.880 It was a commercial that showed white men hunting down 664 00:38:56.719 --> 00:39:00.679 a Kenyan runner in his their feet. 665 00:39:02.360 --> 00:39:05.440 They drugged him and then. 666 00:39:05.320 --> 00:39:11.280 Forcibly put their shoes on his feet, and after that 667 00:39:11.360 --> 00:39:14.199 he could run better and he felt better. 668 00:39:16.559 --> 00:39:18.599 It was universally. 669 00:39:17.960 --> 00:39:25.519 Condemned for its racist and colony colonialistic overtones, leading by 670 00:39:25.559 --> 00:39:31.199 the way, to legal action against the advertising agency and 671 00:39:31.400 --> 00:39:36.800 lasting damage. So these white men, by the way, they 672 00:39:36.840 --> 00:39:41.840 allow you to watch these commercials, these white men, I'm 673 00:39:41.840 --> 00:39:43.920 going to put the link up on I can put 674 00:39:43.920 --> 00:39:44.440 a link up. 675 00:39:44.440 --> 00:39:49.519 On our YouTube feed right mark if you're in the 676 00:39:49.920 --> 00:39:51.239 regular mode. 677 00:39:52.079 --> 00:39:54.599 I'm a wrench. So anyway, I'm going to put this 678 00:39:54.760 --> 00:39:58.679 up here, and here's the deal. Okay, so I copy 679 00:39:58.800 --> 00:40:01.039 the link and I'll go to my YouTube feed and 680 00:40:01.360 --> 00:40:01.800 feed it. 681 00:40:02.000 --> 00:40:04.000 But here's the point they're saying. 682 00:40:04.039 --> 00:40:06.960 Now, Now I can I can see that one. I mean, 683 00:40:07.079 --> 00:40:09.079 can't you see why that one would be offensive? For 684 00:40:09.119 --> 00:40:13.760 God's sakes, I see the commercial. Yeah, I'm gonna put 685 00:40:13.840 --> 00:40:14.280 up the link. 686 00:40:15.280 --> 00:40:17.159 Put it up, and I'll put a pole up if 687 00:40:17.199 --> 00:40:18.519 people think it's racist. 688 00:40:20.400 --> 00:40:23.760 Okay, let's do that. Hold on one second, I'm doing 689 00:40:23.760 --> 00:40:25.800 that right now. I'm on the feed. I just got 690 00:40:25.840 --> 00:40:26.320 on the feed. 691 00:40:27.119 --> 00:40:30.679 You might have to switch over to a referral list. 692 00:40:31.480 --> 00:40:34.599 Okay, I just turned that volume off. Okay, here's the link. 693 00:40:35.480 --> 00:40:41.760 Watch this and answer poll. That's what I'm gonna say. Now, 694 00:40:43.639 --> 00:40:46.000 there it is. I hope the Yeah. Okay, so I 695 00:40:46.039 --> 00:40:48.639 did it. Three oh three seven one three A two 696 00:40:48.679 --> 00:40:57.960 five five Antonio? What is your question about organ donation? Antonio? Yes? 697 00:40:58.039 --> 00:40:58.639 Can you hear me? 698 00:41:00.199 --> 00:41:05.280 Yes, sir, I'm just wondering if there if there is 699 00:41:05.320 --> 00:41:09.559 a protocol this. It's a person that we know of Famila, 700 00:41:09.679 --> 00:41:13.920 that we know they took the body to a woman 701 00:41:14.039 --> 00:41:18.159 under under middle forties. She got stroke, she got on 702 00:41:18.199 --> 00:41:22.280 a stroke, and she's supposed to have a service at 703 00:41:22.320 --> 00:41:24.239 the church on Friday. 704 00:41:25.440 --> 00:41:27.880 But yes, the funeral. 705 00:41:27.519 --> 00:41:31.840 Service is saying that they need to awake because she 706 00:41:32.079 --> 00:41:35.039 basically they returned her in pieces. 707 00:41:36.400 --> 00:41:42.079 So once or Antonio, Antonio, let me let me make sure, 708 00:41:42.480 --> 00:41:45.320 let me make sure I'm hearing you correctly. So there 709 00:41:45.400 --> 00:41:49.360 was a person in their mid eight at mid forties, right, a. 710 00:41:49.280 --> 00:41:50.000 Man or a woman? 711 00:41:50.119 --> 00:41:56.239 Yes, women, a woman died in her mid forties, and 712 00:41:56.280 --> 00:42:03.480 she was an organ donor, correct, and she and and 713 00:42:03.559 --> 00:42:05.599 she was returned in pieces. 714 00:42:07.719 --> 00:42:12.400 Yes, So is there a protocol because she's supposed to 715 00:42:12.440 --> 00:42:15.880 have a service at church, like having her body there, 716 00:42:16.280 --> 00:42:21.599 you know, present on Friday. But the funeral service is 717 00:42:21.639 --> 00:42:25.760 saying that they need to cremate her right away because 718 00:42:26.119 --> 00:42:28.360 it's I mean, it's basically in pieces. 719 00:42:28.360 --> 00:42:33.719 They say, okay, so they can't get her ready for. 720 00:42:33.760 --> 00:42:41.079 Showing no, no, like I said, it's yeah. The husband 721 00:42:41.159 --> 00:42:43.280 went to take a look at her body and and 722 00:42:43.320 --> 00:42:44.559 she she was shocked. 723 00:42:46.199 --> 00:42:50.679 Okay, hold on, this is this is this is quite shocking. Antonio. 724 00:42:50.800 --> 00:42:53.519 Let me ask a few questions here. When did she 725 00:42:53.719 --> 00:42:55.519 become an organ donor. 726 00:42:58.119 --> 00:43:03.559 I'm not sure to be honest, but she was perfectly fine. 727 00:43:03.639 --> 00:43:06.599 Well does the husband? Does the husband know when she 728 00:43:06.719 --> 00:43:09.840 became an organ downer? It must have been in the paperwork. 729 00:43:11.599 --> 00:43:15.960 I'm sure. Yeah, yeah, So I'm not We're not really 730 00:43:16.000 --> 00:43:19.000 close to the family. So we were invited to the 731 00:43:19.079 --> 00:43:21.760 service and then. 732 00:43:22.159 --> 00:43:25.719 And so what happened at the service? What happened at 733 00:43:25.719 --> 00:43:26.320 the service? 734 00:43:27.239 --> 00:43:29.679 The service is supposed to be this Friday, sir. 735 00:43:31.079 --> 00:43:32.159 And what's going to happen? 736 00:43:33.920 --> 00:43:38.559 They're trying to accelerate that because the under the house 737 00:43:38.599 --> 00:43:39.559 wants to cremate it. 738 00:43:41.239 --> 00:43:45.199 I get that. So what are they trying to accelerate. 739 00:43:46.360 --> 00:43:51.079 The cremation? But the service is supposed to be with 740 00:43:51.199 --> 00:43:55.599 the body at the church this Friday. 741 00:43:56.559 --> 00:43:57.119 I get it. 742 00:43:57.400 --> 00:44:02.519 So are they saying let me ask you this, Antonio? Okay, 743 00:44:02.519 --> 00:44:04.639 what is your question? I guess we ought to go 744 00:44:04.639 --> 00:44:06.280 to that because I don't know what your question is. 745 00:44:06.320 --> 00:44:06.800 What is it? 746 00:44:08.119 --> 00:44:11.599 Is there a protocol to follow, like once you're an 747 00:44:11.679 --> 00:44:15.360 organ donor, right, they're supposed to return the body and 748 00:44:16.239 --> 00:44:20.079 I mean able to have it to present in a 749 00:44:20.199 --> 00:44:22.000 in a service or. 750 00:44:23.599 --> 00:44:26.920 I get what you're saying, Antonio. I get what you're saying, 751 00:44:27.039 --> 00:44:28.840 hold on, let me look, let me look this up. 752 00:44:28.960 --> 00:44:33.039 I know some people in the business of cremation and funerals. 753 00:44:33.360 --> 00:44:34.679 I want to ask them off the air. 754 00:44:35.880 --> 00:44:39.679 Hold on three h three seven one three talks seven 755 00:44:39.760 --> 00:44:41.280 one three eight two five five. 756 00:44:42.440 --> 00:44:46.800 I'm Tom Martinez. This is this is a touchy situation. 757 00:44:46.880 --> 00:44:47.679 We'll talk about it. 758 00:44:49.440 --> 00:44:52.280 Renew home Innovations dot Com will do the most beautiful 759 00:44:52.320 --> 00:44:56.840 shower enclosures you've ever seen, with pure porcelain sheets that 760 00:44:56.960 --> 00:44:58.039 require no maintenance. 761 00:44:58.599 --> 00:44:59.679 Here's what's great about it. 762 00:44:59.679 --> 00:45:03.119 They do any kind of fixtures you want, porcelain walls, 763 00:45:03.440 --> 00:45:07.519 grab bar seats. They customize this for you. No curtains 764 00:45:07.639 --> 00:45:10.199 or doors to mess with. You can go around corners 765 00:45:10.239 --> 00:45:13.000 where the water doesn't get out. It's that new modern look. 766 00:45:13.480 --> 00:45:17.760 No thresholds, perimeter drains. Two or three days they get 767 00:45:17.760 --> 00:45:20.400 it done, and you have seventy two months to pay 768 00:45:20.440 --> 00:45:23.119 with no interest three or three nine zero four two thousand, 769 00:45:23.639 --> 00:45:32.280 nine zero four two thousand. Renew home Innovations dot Com 770 00:45:32.559 --> 00:45:35.800 go with a sure thing Denver's best roofer Excel Roofing 771 00:45:35.920 --> 00:45:38.559 dot Com. You don't pay a cent until you're content. 772 00:45:41.920 --> 00:45:45.119 Time for an insurance check up free, no obligation. In comparison, 773 00:45:45.239 --> 00:45:48.800 call Compass Insurance paying too much your coverage at dozens 774 00:45:48.840 --> 00:45:51.559 of insurance companies find out now three oh three seven 775 00:45:51.639 --> 00:45:54.480 seven to one help. You'll think you're his only customer 776 00:45:54.519 --> 00:45:56.760 when you choose Frank durand the real estate man dot 777 00:45:56.760 --> 00:46:00.360 com to list your home with Remax Alliance oh three 778 00:46:00.440 --> 00:46:10.840 nine two zero sixteen twenty two. Hi Tom Martine, your troubleshooter. 779 00:46:10.960 --> 00:46:14.119 Three oh three seven one three talk three oh three 780 00:46:14.280 --> 00:46:19.079 seven one three eight two five five. All right, yeah, 781 00:46:19.079 --> 00:46:21.400 I'll bring up Marx camera in a second. I've been 782 00:46:21.440 --> 00:46:24.880 so busy doing other stuff. And if you want to 783 00:46:24.920 --> 00:46:28.679 see his ugly face, we'll do it. But right now 784 00:46:29.679 --> 00:46:34.000 I want to talk about things that people are calling about, 785 00:46:34.880 --> 00:46:41.239 and this organ donation. This is what I'm learning, Antonio. 786 00:46:41.920 --> 00:46:51.719 Usually when you surrender your organs, there are disclaimers because 787 00:46:51.760 --> 00:46:56.360 different organs require different amounts of surgery or different amounts of. 788 00:46:58.079 --> 00:47:01.039 Mutilation so to speak. I hate use that word. 789 00:47:01.519 --> 00:47:05.400 So really it depends on the organs being donated. You 790 00:47:05.719 --> 00:47:12.920 many times people who I don't know I put it, 791 00:47:13.000 --> 00:47:18.719 do multiple donations. They they're not intact. 792 00:47:22.599 --> 00:47:27.400 I mean the I mean, you were really healthy. I'm 793 00:47:27.440 --> 00:47:31.760 assuming that they took everything that they can use. 794 00:47:32.519 --> 00:47:34.920 But they're supposed to show you up so they can 795 00:47:35.000 --> 00:47:35.920 lay in a coffin. 796 00:47:36.000 --> 00:47:45.519 Though, well, okay, it was normally Yeah, here's what it says. 797 00:47:46.599 --> 00:47:52.679 If the donor has specified in the agreement that the 798 00:47:52.719 --> 00:48:01.360 body must be returned intact for viewing the procurement documentary, Well, 799 00:48:01.400 --> 00:48:04.920 do they have a document where they Okay, so they 800 00:48:04.960 --> 00:48:12.639 were promised this, Okay, I know, No, don't say okay, 801 00:48:12.719 --> 00:48:13.920 I'm asking a question. 802 00:48:14.559 --> 00:48:16.119 Where they promised this? 803 00:48:17.719 --> 00:48:18.000 I don't. 804 00:48:18.039 --> 00:48:19.079 I don't think they will. 805 00:48:19.280 --> 00:48:22.960 I mean, the husband was pretty devastated about it. Could 806 00:48:22.960 --> 00:48:25.159 that she was pretty healthy and told me she just 807 00:48:25.199 --> 00:48:25.800 got a stroke. 808 00:48:26.920 --> 00:48:29.639 So here's what they said, Mark, where are you reading 809 00:48:29.679 --> 00:48:31.639 yours from? Where are you reading yours from? 810 00:48:31.679 --> 00:48:31.920 Mark? 811 00:48:32.519 --> 00:48:36.639 I read that from Microsoft AI. 812 00:48:38.599 --> 00:48:40.880 Oh. But here's the deal. 813 00:48:42.599 --> 00:48:46.760 These these are the ethics that cover these kinds of things. 814 00:48:47.119 --> 00:48:50.719 I'll give you that website in a second. But what they're. 815 00:48:50.519 --> 00:48:57.599 Saying is that normally, normally there are provisions to get 816 00:48:57.599 --> 00:49:01.960 the body intact as much as possible, but. 817 00:49:01.960 --> 00:49:04.559 It depends on the program. 818 00:49:06.239 --> 00:49:12.199 Like in rare cases there's extensive donations and sometimes it's 819 00:49:12.199 --> 00:49:17.119 for science and they don't return it. In other cases 820 00:49:17.199 --> 00:49:21.480 they go so far as to dress the body with 821 00:49:21.719 --> 00:49:26.280 artificial limbs and make it look up here whole. 822 00:49:27.920 --> 00:49:29.559 I really don't know what to say. 823 00:49:30.000 --> 00:49:36.960 Who was the one harvesting what organization harvested the organs? 824 00:49:37.599 --> 00:49:39.960 I'm not sure, sir, I got very little information. 825 00:49:40.800 --> 00:49:43.519 Well, okay, we need to get all the if you 826 00:49:43.559 --> 00:49:44.400 want to pursue this. 827 00:49:44.840 --> 00:49:46.920 So right now, what are they doing? Tell me what 828 00:49:46.960 --> 00:49:47.760 the family's doing? 829 00:49:47.840 --> 00:49:48.280 Right now? 830 00:49:49.719 --> 00:49:57.320 They're getting calls from the general service about they need 831 00:49:57.360 --> 00:49:58.280 to incinerate. 832 00:49:58.440 --> 00:49:59.159 What are they doing? 833 00:49:59.320 --> 00:50:02.679 Are they upset? Are are they upset? Are they gonna 834 00:50:02.719 --> 00:50:05.440 go through with the closed coffin? What are they doing? 835 00:50:07.360 --> 00:50:10.000 They're gonna go ahead and just close it because her 836 00:50:10.079 --> 00:50:14.599 husband went to see her and he's like, it's basically 837 00:50:14.840 --> 00:50:16.639 a pile of stuff. 838 00:50:17.159 --> 00:50:25.400 Oh my god, that is so sad. That is so sad. God, 839 00:50:25.559 --> 00:50:32.239 that just doesn't sound right. Could you do me a favor, really? 840 00:50:32.599 --> 00:50:36.679 Can you get the name of the organization that harvested? 841 00:50:38.199 --> 00:50:41.079 Yeah? 842 00:50:41.119 --> 00:50:45.400 And could you don't ask the husband for any documents 843 00:50:45.400 --> 00:50:46.039 they signed? 844 00:50:49.320 --> 00:50:51.599 Yeah? 845 00:50:52.559 --> 00:50:56.079 Okay, is this husband a friend of yours? 846 00:50:57.360 --> 00:51:00.719 She was more a friend of my wife, know, okay, 847 00:51:00.719 --> 00:51:03.840 I just know that somebody is from church, but she 848 00:51:04.000 --> 00:51:09.000 knows she knew my work more and he wasn't minded 849 00:51:09.119 --> 00:51:13.159 us to the service just on Sunday. Yeah, and I 850 00:51:13.199 --> 00:51:16.960 get it coming today or yesterday. They were asking me 851 00:51:17.599 --> 00:51:20.840 they can ascelilate everything because they need to cremate her 852 00:51:20.960 --> 00:51:21.400 right away. 853 00:51:22.360 --> 00:51:25.960 What Antonio. 854 00:51:29.039 --> 00:51:33.000 Okay, So do me a favor and get me that information. 855 00:51:34.679 --> 00:51:37.880 Yeah, okay, And I just call you guys back or 856 00:51:38.039 --> 00:51:38.960 is there an email? 857 00:51:39.400 --> 00:51:42.519 Absolutely? Now, we're going to give you somebody to talk to. 858 00:51:43.360 --> 00:51:46.639 Let's give it. Could Gina give this to a deputy 859 00:51:46.679 --> 00:51:50.039 there that can take his call back and can talk 860 00:51:50.079 --> 00:51:52.159 to him personally. I want to get to the bottom 861 00:51:52.159 --> 00:51:55.760 of this. Really, I do this. This is sad, Sandra. 862 00:51:57.480 --> 00:51:58.280 What's going on with you? 863 00:51:58.360 --> 00:51:58.719 Sandra? 864 00:52:00.519 --> 00:52:04.280 Thanks so much or taking my call. I wanted to 865 00:52:04.400 --> 00:52:07.079 check with you. My daughter will be relocating to the 866 00:52:07.119 --> 00:52:11.880 Houston area and so we've got movers taking most of 867 00:52:11.880 --> 00:52:14.599 her things, but we need to get her car down there. 868 00:52:15.199 --> 00:52:16.679 So we have an option. 869 00:52:16.639 --> 00:52:20.639 Now hold on some moving vans. Some moving vans will 870 00:52:20.639 --> 00:52:23.880 put a car on it. Yeah. 871 00:52:23.920 --> 00:52:26.000 This is going to be a smaller company that we've 872 00:52:26.000 --> 00:52:29.840 worked with many times here in the Springs, and I 873 00:52:30.519 --> 00:52:33.239 really like him and I'm comfortable with him, but unfortunately 874 00:52:33.280 --> 00:52:36.679 I've checked with him and that's not an option. But 875 00:52:36.920 --> 00:52:41.840 kind of car drive it. It's a twenty twelve Toyota wrap. 876 00:52:43.320 --> 00:52:47.559 All right, and it all the best way, always good shape. 877 00:52:48.159 --> 00:52:52.320 Yeah, the best way, always always. 878 00:52:52.480 --> 00:52:55.599 Is to have a friend or a family member or 879 00:52:55.639 --> 00:52:58.880 the owner drive it themselves. That's always the best. If 880 00:52:58.920 --> 00:53:02.920 you have a friend or family really, it's really cheap 881 00:53:02.960 --> 00:53:05.400 to get a one way ticket for them home. That's 882 00:53:05.519 --> 00:53:08.000 the best way. Okay, I'm just telling you that they 883 00:53:08.039 --> 00:53:10.880 can drive it. They can, you know, take their time 884 00:53:11.199 --> 00:53:14.800 if you trust them. Now, there are transport companies, and 885 00:53:14.880 --> 00:53:18.039 the reason I asked about the car is because these 886 00:53:18.079 --> 00:53:23.760 transport companies are expensive. For example, the cheapest I don't 887 00:53:23.760 --> 00:53:26.679 know of any transport that would be done for less 888 00:53:26.679 --> 00:53:27.840 than eight hundred bucks. 889 00:53:29.599 --> 00:53:31.920 Yeah, yeah, I think from what we're hearing, it would 890 00:53:31.920 --> 00:53:35.360 be anywhere from five hundred to one thousand, and now 891 00:53:35.760 --> 00:53:38.639 getting the with a time frame, probably more like a thousand. 892 00:53:38.800 --> 00:53:42.320 But I also, I know you've had horror stories in 893 00:53:42.360 --> 00:53:46.119 regard to some situations with weavers and everything, and I'm 894 00:53:46.440 --> 00:53:50.239 sure I'm just not familiar with carriers versus brokers. 895 00:53:50.159 --> 00:53:52.920 And all that well, okay, if you have to do it, 896 00:53:53.880 --> 00:53:55.400 you're never going to go through a carrier. 897 00:53:55.440 --> 00:53:57.400 They're all brokers. Now. 898 00:53:57.639 --> 00:54:01.679 The thing is, though, that there are good brokers, and 899 00:54:01.719 --> 00:54:04.360 there are people that can, and I know some, but 900 00:54:04.400 --> 00:54:05.559 they're very expensive. 901 00:54:05.920 --> 00:54:09.119 They're they're for expensive cars and they're for people that can. 902 00:54:09.280 --> 00:54:10.840 I mean, I could give them to you, but I 903 00:54:11.239 --> 00:54:12.519 know they're going to be expensive. 904 00:54:12.559 --> 00:54:16.360 I just know it. I mean, I've had very expensive 905 00:54:16.400 --> 00:54:17.239 cars moved in. 906 00:54:17.199 --> 00:54:21.119 The past, but but I don't know of any where 907 00:54:21.119 --> 00:54:24.599 it's cost effective for a regular car. What I tell people, 908 00:54:24.679 --> 00:54:27.159 if you're moving a regular car, get it on the 909 00:54:27.199 --> 00:54:31.559 moving van, or get a friend or relative to help 910 00:54:31.599 --> 00:54:35.639 you out. It's well worth paying their way, the gas 911 00:54:35.760 --> 00:54:39.880 and then home. It's well worth it, right, So that's 912 00:54:39.880 --> 00:54:44.000 what I will, And please don't fall for these brokers. 913 00:54:43.920 --> 00:54:48.360 If that doesn't appear to be an option outside of 914 00:54:48.440 --> 00:54:50.960 you know, if I wanted to just check the prices 915 00:54:51.039 --> 00:54:52.639 and see who would you? 916 00:54:52.880 --> 00:54:55.800 Okay, well, I don't mind giving you names now, and 917 00:54:55.840 --> 00:54:57.960 again I hate giving these names out. 918 00:54:58.000 --> 00:54:58.840 And I'll tell you why. 919 00:54:59.320 --> 00:55:02.800 They call me and say, Tom, we you know we're 920 00:55:02.800 --> 00:55:05.559 a specialty company. Blah blah blah. They don't mind me 921 00:55:05.639 --> 00:55:09.400 giving these names out. The problem is is they're not 922 00:55:09.440 --> 00:55:13.000 on my referral list. They're just people that i've personally used. 923 00:55:13.360 --> 00:55:16.079 So a lot of people get confused and say this 924 00:55:16.119 --> 00:55:18.519 company and get and call me back, and they shouldn't 925 00:55:18.519 --> 00:55:20.559 be on your list, and they're not on my list. 926 00:55:20.760 --> 00:55:23.320 And the reason they're not on my list is because 927 00:55:23.320 --> 00:55:27.400 they're a specialty company. So that's why they're not on 928 00:55:27.440 --> 00:55:32.559 my list. One of them is, uh, let me just 929 00:55:32.639 --> 00:55:41.320 find it is Baja Auto Transport okay, bah baga. And 930 00:55:41.400 --> 00:55:44.039 you know, here's how I found these guys in the beginning. 931 00:55:45.199 --> 00:55:50.440 I found them because I went to these car dealers 932 00:55:51.199 --> 00:55:58.400 that really use transports all the time, and they all 933 00:55:58.599 --> 00:56:03.519 recommended so ba aha b a Ja Auto Transfert. Here's 934 00:56:03.519 --> 00:56:09.039 the number three O three eight seven to two thirty 935 00:56:09.079 --> 00:56:13.800 six seventy two. Again, I'm not vouching for him. I've 936 00:56:13.920 --> 00:56:14.320 used them. 937 00:56:14.320 --> 00:56:17.199 Okay, Well, that's fine, Yeah, I get that. It eight 938 00:56:17.519 --> 00:56:19.519 actually came up on one of the lists as far 939 00:56:19.559 --> 00:56:20.800 as a good one. 940 00:56:21.679 --> 00:56:28.360 And the other one is JS okay Juliet Sierra JS 941 00:56:29.440 --> 00:56:36.119 Auto Transport, and that's seven four four eight five five 942 00:56:36.239 --> 00:56:38.519 fourteen seventy three. 943 00:56:40.199 --> 00:56:43.480 Okay, great, Well that helps to get it. 944 00:56:43.599 --> 00:56:44.320 You know how it works out. 945 00:56:44.360 --> 00:56:46.519 You know, well, yeah, it'll give you, it'll give you 946 00:56:46.519 --> 00:56:50.880 a price to compare to flying your friend home, right. 947 00:56:51.119 --> 00:56:54.280 Right, And I don't even mind doing that and everything 948 00:56:54.599 --> 00:56:56.920 this time of year, you know, with the weather and everything, 949 00:56:56.960 --> 00:56:59.559 I'm just wondering, you know, if it almost makes sense 950 00:56:59.719 --> 00:57:03.079 just to have it transport. I didn't get it down there, 951 00:57:03.119 --> 00:57:05.519 but you know, I'm just kind of trying to check 952 00:57:05.519 --> 00:57:06.599 our options. 953 00:57:07.880 --> 00:57:08.119 Now. 954 00:57:08.239 --> 00:57:10.480 I got a note here, and I get this note 955 00:57:10.559 --> 00:57:13.840 every time Sue's left this note. 956 00:57:14.039 --> 00:57:16.800 And I am not aware of JFR Cars. 957 00:57:16.800 --> 00:57:19.760 We have a dealer, a broker, and they're a dealer, 958 00:57:20.079 --> 00:57:24.079 but they they can source cars and stuff JFUR Cars. 959 00:57:24.239 --> 00:57:28.559 And every time I talk about this, I believe Sue says, Tom, 960 00:57:28.639 --> 00:57:31.119 JFR Cars does autos transport. 961 00:57:31.719 --> 00:57:33.840 SU's are you around? Can you get on a mic? 962 00:57:34.840 --> 00:57:37.320 Are you sure they actually do it or do they 963 00:57:37.440 --> 00:57:38.719 know of people who do it? 964 00:57:39.679 --> 00:57:40.559 I'm confused. 965 00:57:40.719 --> 00:57:44.960 I never knew of JFR Cars being an auto transport company. 966 00:57:45.519 --> 00:57:47.079 Tom, I could give you a little bit on that. 967 00:57:48.760 --> 00:57:52.000 Go ahead. Yeah, when I had that car. 968 00:57:51.880 --> 00:57:58.159 That I bought, they arranged transport from Kansas to Denver. 969 00:57:58.199 --> 00:58:01.039 And that was a very that was a highlight specialized car. 970 00:58:01.079 --> 00:58:04.599 Here's what I want to know. Did JF Cars arrange 971 00:58:04.639 --> 00:58:05.760 it like a broker? 972 00:58:06.119 --> 00:58:06.280 Yes? 973 00:58:06.480 --> 00:58:07.920 Did they actually move it? 974 00:58:08.199 --> 00:58:11.079 No, they did like a broker similar let's say the 975 00:58:11.079 --> 00:58:13.320 movers in Florida, but an honest people. 976 00:58:16.320 --> 00:58:20.159 So they found you people to do it correct. 977 00:58:21.800 --> 00:58:28.159 Okay, So you might want to call JFR Cars Okay, 978 00:58:28.480 --> 00:58:31.840 and just ask them who they use or they can 979 00:58:31.920 --> 00:58:35.840 arrange it and see what their prices are. Thanks sus. Yeah, 980 00:58:35.920 --> 00:58:38.920 now I know what Sue's meant. If you called JFR Cars, 981 00:58:38.960 --> 00:58:42.159 they can help, all right. Three h three seven one 982 00:58:42.239 --> 00:58:49.400 three A two five five more coming right up. Go 983 00:58:49.519 --> 00:58:53.239 with a sure thing Denver's best roofer Excel Roofing dot com. 984 00:58:53.280 --> 00:58:55.320 You don't pay a cent until you're content. 985 00:58:58.679 --> 00:59:02.239 Time for an insurance checkout free no obligation comparison call 986 00:59:02.360 --> 00:59:05.679 Compass Insurance paying too much your coverage at dozens of 987 00:59:05.679 --> 00:59:08.639 insurance companies find out now three oh three seven seven 988 00:59:08.679 --> 00:59:11.440 to one help. You'll think you're his only customer when 989 00:59:11.440 --> 00:59:13.920 you choose Frank durand the real estate Man dot com 990 00:59:13.960 --> 00:59:17.039 to list your home with Remax Alliance three oh three 991 00:59:17.159 --> 00:59:20.239 nine two zero sixteen twenty two. 992 00:59:24.079 --> 00:59:25.639 Hi Tom, Martino here. 993 00:59:27.000 --> 00:59:29.880 Three O three seven one three talk seven one three 994 00:59:30.920 --> 00:59:39.119 eight two five five Chopper, Deputy Chopper, he has Paul. 995 00:59:39.239 --> 00:59:43.039 I think he wants to give an update on a problem. 996 00:59:43.559 --> 00:59:46.480 Go ahead, Chopper, take it away. Tell me about the call. 997 00:59:47.000 --> 00:59:48.239 This happened last week. 998 00:59:48.519 --> 00:59:53.719 Paul brought his Chevy truck twenty twenty one with U 999 00:59:54.480 --> 00:59:58.719 engine light came on and for some reason the dealership 1000 00:59:58.760 --> 01:00:02.360 thought it was a high pressure fuel pump and they 1001 01:00:03.079 --> 01:00:05.920 charged some seven hundred and eighty bucks or something around that. 1002 01:00:05.920 --> 01:00:09.119 Okay, so this was a Silverado, right. 1003 01:00:09.079 --> 01:00:09.920 Yes, it was, sir. 1004 01:00:11.400 --> 01:00:15.599 They sent him on his way out the door and 1005 01:00:16.000 --> 01:00:19.039 the engine light came back on. They brought it back 1006 01:00:19.079 --> 01:00:23.800 on in they talked about it be possibly the rail 1007 01:00:24.679 --> 01:00:26.840 and it was going to take a lot more repair. 1008 01:00:28.239 --> 01:00:34.599 So we got the call. Mark was pretty hard on 1009 01:00:34.679 --> 01:00:42.880 the dealership, rightfully, so and for Spradley went ahead and 1010 01:00:43.159 --> 01:00:48.719 contacted Chevrolet, which said they would handle fifty percent of 1011 01:00:48.760 --> 01:00:53.159 the total costs. And then I talked to the dealership 1012 01:00:53.199 --> 01:00:55.360 and a couple of the people there. They're going to 1013 01:00:55.400 --> 01:00:58.559 handle the other fifty percent. So the total cost of 1014 01:00:58.599 --> 01:01:00.880 the repair is going to be taken care by the 1015 01:01:00.920 --> 01:01:08.039 dealership and Chevrolet, which they're doing some work on it now. 1016 01:01:08.159 --> 01:01:11.320 They should get it back tomorrow. Paul's going to tell 1017 01:01:11.360 --> 01:01:15.480 me if everything's okay. But it looks like, uh, they 1018 01:01:15.519 --> 01:01:18.320 came through on the deal, Chopper. 1019 01:01:18.360 --> 01:01:21.280 I think the hyper fuel pump was over seven thousand? 1020 01:01:21.559 --> 01:01:22.679 Was it over seven thousand? 1021 01:01:22.800 --> 01:01:23.000 Yeah? 1022 01:01:23.159 --> 01:01:23.920 What right? 1023 01:01:24.199 --> 01:01:25.119 Yeah? 1024 01:01:25.360 --> 01:01:27.079 Yeah, that's why I was here. 1025 01:01:27.159 --> 01:01:28.119 I heard that phone call. 1026 01:01:28.280 --> 01:01:30.119 Yeah, you're right, I think, well let me let me 1027 01:01:30.239 --> 01:01:32.800 let me go ahead, let me ask a question. 1028 01:01:33.840 --> 01:01:36.159 He spent this money to begin with, So does he 1029 01:01:36.239 --> 01:01:37.280 get that money back? 1030 01:01:38.639 --> 01:01:40.679 That part I will get from him tomorrow. 1031 01:01:40.800 --> 01:01:44.639 He never, He never picked it up. Man, he spent 1032 01:01:44.800 --> 01:01:46.599 seven paid for him. 1033 01:01:46.760 --> 01:01:49.280 Listen, he spent seven grand on the fuel pump, or 1034 01:01:49.360 --> 01:01:52.840 was going to spend seven grand. Then they called him 1035 01:01:52.840 --> 01:01:55.559 and said it wasn't the fuel pump, it's the fuel rail. 1036 01:01:55.880 --> 01:01:59.440 So they wanted an additional couple grand or whatever it was. 1037 01:02:00.039 --> 01:02:01.239 But he never needed to hear that. 1038 01:02:01.400 --> 01:02:04.760 The deal. It says here though, that he did have 1039 01:02:04.840 --> 01:02:05.440 a replace. 1040 01:02:05.719 --> 01:02:08.000 He had it replaced, and he drove off with it 1041 01:02:08.119 --> 01:02:10.639 and the engine light came on immediately again. 1042 01:02:10.840 --> 01:02:11.039 Yeah. 1043 01:02:11.119 --> 01:02:15.239 Yeah, So here's what I need to know. Here's what 1044 01:02:15.320 --> 01:02:18.599 I need to know in general when we take this thing, 1045 01:02:18.719 --> 01:02:23.599 it's in its entirety. Is he net seven grand to 1046 01:02:23.639 --> 01:02:23.960 the good? 1047 01:02:24.320 --> 01:02:24.599 I mean? 1048 01:02:24.719 --> 01:02:27.639 Is he is this dealer paying for In other words, 1049 01:02:27.679 --> 01:02:29.000 he did come in with a problem. 1050 01:02:29.400 --> 01:02:32.440 So does he have any money out of pocket? Right? 1051 01:02:32.719 --> 01:02:35.280 And as I understand it, he's going to walk out 1052 01:02:35.280 --> 01:02:36.679 of there not paying anything. 1053 01:02:38.280 --> 01:02:40.559 Well, so that's weird. I mean, that's good. 1054 01:02:40.639 --> 01:02:43.360 But so he goes in with a serious with a 1055 01:02:43.400 --> 01:02:47.599 serious fuel problem, and even though they misdiagnosed. 1056 01:02:46.719 --> 01:02:49.920 Its guys, he's not going to pay anything for the 1057 01:02:49.960 --> 01:02:50.599 fuel pump. 1058 01:02:50.679 --> 01:02:51.679 That's gonna be zero. 1059 01:02:52.280 --> 01:02:54.480 My guess is he's got to pay for the fuel 1060 01:02:54.559 --> 01:02:57.599 rail because that's what it needed in the first place. 1061 01:02:58.239 --> 01:02:59.599 That's not how I got it. 1062 01:02:59.639 --> 01:03:01.800 Because I got it the Chevrolet was going to pick 1063 01:03:01.880 --> 01:03:04.159 up fifty percent and they were going to pick up 1064 01:03:04.159 --> 01:03:05.840 fifty percent of everything. 1065 01:03:06.000 --> 01:03:08.639 Yes, that's that's even better, Chopper. 1066 01:03:09.079 --> 01:03:12.079 I know, I will know. I know. It's very it's 1067 01:03:12.239 --> 01:03:13.320 very very odd. 1068 01:03:14.039 --> 01:03:19.039 Not because they it's it's not nice, it's very nice. 1069 01:03:19.039 --> 01:03:22.400 But normally, when you go in with a problem, you're 1070 01:03:22.400 --> 01:03:25.599 going to pay something anyway. And for them to say, 1071 01:03:25.639 --> 01:03:28.159 you know what, because of all of this, you're not 1072 01:03:28.199 --> 01:03:29.039 going to pay a dime. 1073 01:03:30.239 --> 01:03:33.440 I think they're like crazy that it's covered by warranty. 1074 01:03:33.920 --> 01:03:36.559 Since Chevy's doing wall shit, they're going to pick up 1075 01:03:36.599 --> 01:03:41.159 fifty percent. I'll know more tomorrow when it's released. 1076 01:03:42.000 --> 01:03:44.599 Yeah, yeah, get some of those details for us. I 1077 01:03:44.639 --> 01:03:47.360 would like to just know for the heck of it. 1078 01:03:48.440 --> 01:03:53.199 Thank you, though, I appreciate that, Uh chopper, Well, here's 1079 01:03:53.239 --> 01:03:56.920 my dinger ding ding ding ding because my sound effects 1080 01:03:56.960 --> 01:03:59.559 aren't working and I don't want to hear Mark make 1081 01:03:59.599 --> 01:03:59.880 fun of my. 1082 01:04:01.119 --> 01:04:03.239 Oh god, thank you? 1083 01:04:04.599 --> 01:04:07.320 Three oh three seven one three talk seven one three 1084 01:04:07.360 --> 01:04:10.719 two five five. All right, now I want to uh 1085 01:04:11.119 --> 01:04:14.559 talk to let's see, oh Mark, Mark's next? 1086 01:04:14.599 --> 01:04:15.000 Go ahead? 1087 01:04:15.039 --> 01:04:17.239 Mark? 1088 01:04:18.360 --> 01:04:22.480 Yes, hi Mark? What's going on? Hey? 1089 01:04:22.519 --> 01:04:22.800 Tom? 1090 01:04:23.880 --> 01:04:25.960 Hey talk? I've got. 1091 01:04:27.480 --> 01:04:31.280 I have a relative that's trying to get some hair 1092 01:04:31.360 --> 01:04:35.760 regrowth through different procedures. 1093 01:04:36.360 --> 01:04:37.119 Yeah, she tried. 1094 01:04:38.440 --> 01:04:42.280 She tried PRP a couple of times, very expensive and 1095 01:04:42.519 --> 01:04:45.320 really didn't get too many results. But we've also read 1096 01:04:45.400 --> 01:04:51.280 about you can get ubilical cord stem cell treatment along 1097 01:04:51.320 --> 01:04:51.920 with p r P. 1098 01:04:52.079 --> 01:04:56.519 Have you heard of that? Yeah, listen, I'm going to 1099 01:04:56.599 --> 01:04:57.360 tell you something. 1100 01:04:58.719 --> 01:05:04.800 Normally, any fluids that do not come from you that 1101 01:05:04.880 --> 01:05:09.440 are shipped to a clinic are less effective and sometimes 1102 01:05:09.519 --> 01:05:15.079 not effective at all. Now, okay, there is something called exosomes, 1103 01:05:15.159 --> 01:05:18.519 which is a little different. It used to be you 1104 01:05:18.559 --> 01:05:23.320 could not transform, you can't could not transport stem cells. 1105 01:05:23.800 --> 01:05:27.320 So when I would evaluate a stem cell clinic, I 1106 01:05:27.360 --> 01:05:29.920 would say, if they're giving you U bilical cord fluid, 1107 01:05:30.000 --> 01:05:32.760 or if they're giving you a stem cells that are 1108 01:05:32.800 --> 01:05:37.280 transported to the clinic, you're not getting living stem cells 1109 01:05:37.320 --> 01:05:40.760 by the time they inject them, which is true. 1110 01:05:41.119 --> 01:05:43.599 But there is. 1111 01:05:43.599 --> 01:05:49.280 Something else called I believe they're called exosomes, and what 1112 01:05:49.800 --> 01:05:54.159 it means is it's a part of the stem cell 1113 01:05:55.159 --> 01:05:59.119 that is used. I God, I gotta, I gotta think 1114 01:05:59.119 --> 01:06:03.000 of the name of it. And that's what Denver region. 1115 01:06:05.039 --> 01:06:07.679 Hey, I think I've heard the word x X to 1116 01:06:07.719 --> 01:06:08.280 me or. 1117 01:06:11.000 --> 01:06:14.559 Working great Tom. 1118 01:06:13.719 --> 01:06:15.440 That's what I'm talking. That's what I got. I got 1119 01:06:15.480 --> 01:06:19.559 that along with PRP, my own PRP. 1120 01:06:20.400 --> 01:06:21.840 And I want. 1121 01:06:21.679 --> 01:06:26.679 To ask Joel to get Joel on good idea. Get 1122 01:06:26.760 --> 01:06:30.920 Joel on and ask them because I'm telling you they 1123 01:06:31.000 --> 01:06:32.079 have it down. Man. 1124 01:06:32.400 --> 01:06:34.039 Whatever they did worked for me. 1125 01:06:34.199 --> 01:06:36.760 But you know, I can't guarantee results for anyone else, 1126 01:06:36.800 --> 01:06:37.559 but it worked for me. 1127 01:06:38.559 --> 01:06:46.039 And so I saw where there's a clinic in Santa Monica, California, 1128 01:06:46.159 --> 01:06:49.119 and we have a nurse in Virginia. 1129 01:06:49.159 --> 01:06:54.000 There Colorado, we're in Colorado. 1130 01:06:54.000 --> 01:06:55.880 Where why would you go to why. 1131 01:06:55.760 --> 01:06:57.239 Would you go to California? 1132 01:06:57.480 --> 01:06:59.760 Or or well where. 1133 01:06:59.760 --> 01:07:01.000 Why go out of town? 1134 01:07:02.320 --> 01:07:04.760 Well, because I haven't been able to find a place 1135 01:07:04.800 --> 01:07:09.199 in Denver that does the combination of your own PRP 1136 01:07:09.599 --> 01:07:13.519 with the imbocal cord stem cell mixture. 1137 01:07:14.400 --> 01:07:17.159 Well, you you don't want the umbilical cord. You don't 1138 01:07:17.199 --> 01:07:21.280 want umbilical cord, oh. 1139 01:07:20.719 --> 01:07:23.079 Because you're not getting anything living. 1140 01:07:24.360 --> 01:07:26.000 Uh huh uh. 1141 01:07:26.159 --> 01:07:28.639 But the PRP didn't work, and that was they draw 1142 01:07:28.719 --> 01:07:30.719 blood from her and they spun it. 1143 01:07:30.880 --> 01:07:32.639 You know, whatever they do with it is. 1144 01:07:33.719 --> 01:07:39.840 Uh yeah, And it costs total of a couple of treatments, 1145 01:07:39.880 --> 01:07:43.880 you know, around four thousand dollars and no no results 1146 01:07:43.920 --> 01:07:49.320 really to speak of. So that's why we're looking for 1147 01:07:49.400 --> 01:07:53.039 that other, this other treatment, which you know, you can 1148 01:07:53.039 --> 01:07:56.119 go to Mexico, you can go different places. But Santa Monica, 1149 01:07:56.199 --> 01:07:58.880 California offered it. But by the time we fly there, 1150 01:07:59.039 --> 01:08:00.000 you know, we're paying so much. 1151 01:08:00.840 --> 01:08:07.440 Okay, now go with a sure thing, Denver's best roofer 1152 01:08:07.559 --> 01:08:09.079 Excel Roofing Dot com. 1153 01:08:09.119 --> 01:08:11.119 You don't pay a cent until you're content. 1154 01:08:12.719 --> 01:08:16.960 Please time for an insurance check up free, no obligation. 1155 01:08:17.079 --> 01:08:20.960 Comparison call Compass Insurance paying too much your coverage at 1156 01:08:21.000 --> 01:08:23.760 dozens of insurance companies find out now three oh three 1157 01:08:23.880 --> 01:08:26.479 seven seven to one help. You'll think you're his only 1158 01:08:26.560 --> 01:08:29.039 customer when you choose Frank durand the real estate Man 1159 01:08:29.079 --> 01:08:32.560 dot com to list your home with Remax Alliance three 1160 01:08:32.560 --> 01:08:34.800 oh three nine two zero sixteen twenty two. 1161 01:08:40.159 --> 01:08:48.479 Ripped you need so you don't have come run in 1162 01:08:48.560 --> 01:08:53.359 ches as fast as we can. Shooter's gonna help come. 1163 01:08:53.920 --> 01:09:00.880 Man six is the Troubleshooter Show. No Tom Martinez, Hey, 1164 01:09:00.960 --> 01:09:01.760 welcome to the show. 1165 01:09:01.800 --> 01:09:05.199 I'm here to help you solve problems, answer questions, taking plagues, 1166 01:09:05.199 --> 01:09:05.520 to make. 1167 01:09:05.439 --> 01:09:07.880 Your life a little easier. Let's get right to this. 1168 01:09:08.039 --> 01:09:08.439 We have. 1169 01:09:11.039 --> 01:09:13.000 An expert on I wants to talk about this at 1170 01:09:13.000 --> 01:09:16.439 Denver Regien dot com, doctor Joel Trdak. I want to 1171 01:09:16.479 --> 01:09:20.840 talk about hair restoration, and Joel, when I had the 1172 01:09:21.000 --> 01:09:26.319 hair done my hair restoration, they used PRP part of 1173 01:09:26.319 --> 01:09:30.439 my own blood, and then they use some stem cells. 1174 01:09:31.520 --> 01:09:36.039 But they it wasn't really raw stem cells because stem 1175 01:09:36.079 --> 01:09:40.439 cells don't work when you have them shipped to a clinic. 1176 01:09:40.840 --> 01:09:46.319 Everyone knows that. But since all of that, they have 1177 01:09:46.640 --> 01:09:51.560 come up with something by I don't know what it's 1178 01:09:51.600 --> 01:09:58.399 called exosomes. Does that make sense? EVS? 1179 01:09:58.520 --> 01:09:59.479 What are they. 1180 01:10:02.000 --> 01:10:03.479 So? 1181 01:10:02.000 --> 01:10:04.520 So exosomes? 1182 01:10:04.560 --> 01:10:09.319 What exosomes are are the byproduct of stem cells. So 1183 01:10:09.479 --> 01:10:14.319 what these their They're pharmaceutical companies. What they do is 1184 01:10:14.359 --> 01:10:18.880 they'll take stem cells and they'll grow them in a media. 1185 01:10:19.359 --> 01:10:23.079 And the material that the stem cells produce, which is 1186 01:10:23.119 --> 01:10:27.079 basically chemical signals that the stem cells use to signal 1187 01:10:27.439 --> 01:10:31.640 other cells to do things. Those signals themselves, that packet 1188 01:10:31.680 --> 01:10:34.199 of material is called an exosome. 1189 01:10:34.920 --> 01:10:35.279 Uh. 1190 01:10:35.359 --> 01:10:38.680 And so what we're able to use is use these exosomes, 1191 01:10:39.920 --> 01:10:44.279 use them in hair restoration, and they signal the cells 1192 01:10:44.279 --> 01:10:48.239 in your scalp, your hair follicle cells to rejuvenate, start 1193 01:10:48.319 --> 01:10:52.479 to reproduce hair where they have become dormant. So it 1194 01:10:52.520 --> 01:10:55.800 restores the blood flow. The PRP mixed with the exosomes 1195 01:10:56.159 --> 01:11:00.560 restores the blood flow and thus restores the full canasody 1196 01:11:00.600 --> 01:11:04.640 of the hair follicle to generate hair again, even if 1197 01:11:04.640 --> 01:11:06.960 they have been dorming out more period of time. 1198 01:11:09.359 --> 01:11:12.520 One thing I wanted to mention. So there are people 1199 01:11:12.560 --> 01:11:15.000 who have heard of stem cell therapy. By the way, 1200 01:11:15.079 --> 01:11:19.560 stem cell therapy where you give your own stem cells 1201 01:11:20.439 --> 01:11:22.520 and they spin them down and put them back in you, 1202 01:11:22.560 --> 01:11:26.560 along with PRP, is still viable therapy for pain and 1203 01:11:26.600 --> 01:11:28.520 ligaments and joints and all of that. 1204 01:11:29.119 --> 01:11:31.640 Okay, still viable. Now. 1205 01:11:32.359 --> 01:11:36.640 When I used to tell people do not get umbilical 1206 01:11:36.720 --> 01:11:42.680 cord blood and do not get stem cells that are 1207 01:11:42.760 --> 01:11:48.359 shipped to a clinic, I still stand by that. There 1208 01:11:48.520 --> 01:11:52.880 was testing years ago and basically some of the top 1209 01:11:52.880 --> 01:11:56.680 stem cell clinics in the country realized that all of 1210 01:11:56.720 --> 01:12:00.279 those fluids that are shipped to clinics do not have 1211 01:12:00.359 --> 01:12:03.680 any living stem cells left when they get there, and 1212 01:12:03.760 --> 01:12:07.159 there's no way to do it legally and ethically under 1213 01:12:07.319 --> 01:12:11.760 FDA guidelines where you can concentrate them enough to ship them. 1214 01:12:12.279 --> 01:12:15.760 So what I have always said was, if you're having 1215 01:12:15.840 --> 01:12:21.680 stem cell therapy done, make sure they harvest the stem 1216 01:12:21.760 --> 01:12:26.840 cells from your fat or bone marrow and then redirect 1217 01:12:26.840 --> 01:12:30.600 them back to you. That's the only effective way to 1218 01:12:30.640 --> 01:12:37.159 get stem cell therapy. However, when it comes to hair restoration, 1219 01:12:39.680 --> 01:12:44.640 you do not, as a mark, do not think that 1220 01:12:44.720 --> 01:12:49.680 when they mix PRP with umbilical cord blood. You're gonna 1221 01:12:49.720 --> 01:12:56.439 get some special mixture. You're gonna waste your money. Okay. Now, however, 1222 01:12:57.079 --> 01:13:02.039 when it comes to hair restoration, the xi zomes were 1223 01:13:02.279 --> 01:13:08.880 great along with your PRP and you don't have to 1224 01:13:08.880 --> 01:13:11.800 go out of town to get those. Does that all 1225 01:13:11.840 --> 01:13:12.920 make sense to you, Mark? 1226 01:13:16.079 --> 01:13:16.319 Yeah? 1227 01:13:16.640 --> 01:13:17.840 So the. 1228 01:13:19.960 --> 01:13:22.920 So the treatment that I could get, oh oh, my 1229 01:13:23.000 --> 01:13:27.359 friend could get in the Denver area would be still 1230 01:13:27.479 --> 01:13:31.159 a mixture of my own PRP and then they have 1231 01:13:31.319 --> 01:13:35.319 to take more somewhere else out of my fat or 1232 01:13:35.359 --> 01:13:36.079 a bone marrow. 1233 01:13:36.319 --> 01:13:37.880 That No, No. 1234 01:13:38.199 --> 01:13:42.560 That's exactly that's I said. Exactly the opposite of that 1235 01:13:43.359 --> 01:13:46.159 I said. If you went to a stem cell therapy 1236 01:13:46.239 --> 01:13:50.279 clinic for pain, ligaments or joints, you would want them 1237 01:13:50.319 --> 01:13:53.000 to harvest your stem cells and you would. 1238 01:13:52.880 --> 01:13:54.640 Want them to use those. 1239 01:13:55.520 --> 01:14:01.600 However, if you're doing hair replacement, you can get by 1240 01:14:01.640 --> 01:14:07.840 with exisomes that is not that is not umbilical cord 1241 01:14:07.920 --> 01:14:13.760 fluid or this other cheap crap that other clinics ship 1242 01:14:13.840 --> 01:14:18.079 to their labs and claim they have living stem cells. Okay, 1243 01:14:18.560 --> 01:14:22.880 exosomes do not claim to be living stem cells. Ex 1244 01:14:23.000 --> 01:14:27.680 Zomes claim to be derived from living stem cells and 1245 01:14:27.760 --> 01:14:30.840 they have the signaling that stem cells do. 1246 01:14:31.479 --> 01:14:32.079 They work. 1247 01:14:32.840 --> 01:14:39.439 Stem cells shipped remotely do not work. So if you 1248 01:14:39.640 --> 01:14:43.960 wanted hair loss therapy, you could go and get your 1249 01:14:44.000 --> 01:14:48.560 stem cells taken from you and put back in your head. 1250 01:14:48.760 --> 01:14:52.359 That would stem cells would work along with PRP, if 1251 01:14:52.399 --> 01:14:54.920 you could find a clinic locally to do that. But 1252 01:14:55.079 --> 01:14:58.520 why go through that if you can get the byproduct 1253 01:14:58.640 --> 01:15:03.039 called exosomes and you don't have to donate anything except 1254 01:15:03.039 --> 01:15:04.479 a little blood for the PRP. 1255 01:15:06.039 --> 01:15:11.239 Okay, So that exit zone is just a trademark product 1256 01:15:11.359 --> 01:15:11.840 or something. 1257 01:15:13.439 --> 01:15:16.199 No, it's not a trade, it's a process. 1258 01:15:16.399 --> 01:15:18.960 The best way to the best way to think about 1259 01:15:18.960 --> 01:15:22.039 it is it's a chemical that's released by stem cells, 1260 01:15:22.399 --> 01:15:25.600 and so they're able to isolate and preserve that chemical 1261 01:15:25.960 --> 01:15:29.159 without having to preserve a live stem cell. So you 1262 01:15:29.279 --> 01:15:32.359 have all the byproducts which doesn't need to be kept alive. 1263 01:15:32.399 --> 01:15:34.760 It just needs to be preserved so that it doesn't 1264 01:15:34.760 --> 01:15:36.479 break down like any other drug. 1265 01:15:37.039 --> 01:15:37.159 Uh. 1266 01:15:37.600 --> 01:15:40.479 And that's what we use to treat the scalp to 1267 01:15:40.560 --> 01:15:44.319 regrow hair. And it's three treatments over the course of 1268 01:15:44.399 --> 01:15:46.560 three months. So you common you do the first one, 1269 01:15:46.720 --> 01:15:49.319 a month later you do the second one. The third month, 1270 01:15:49.439 --> 01:15:52.199 you do the third one and for most people that's 1271 01:15:52.279 --> 01:15:55.680 more than enough to regrow their hair. And I would say, 1272 01:15:55.720 --> 01:15:57.840 and you know, Tom is a good resource for this. 1273 01:15:58.039 --> 01:16:01.239 Like I'd say, like about three week thing, you start 1274 01:16:01.279 --> 01:16:03.840 to grow hair, and by about six weeks you'll have 1275 01:16:03.920 --> 01:16:06.880 people telling you that they're noticing that you have more hair, 1276 01:16:07.279 --> 01:16:09.199 and then it continues to grow their. 1277 01:16:10.319 --> 01:16:17.560 Okay, so your clinic is somewhat different than the normal clinics. 1278 01:16:18.199 --> 01:16:20.800 Like my friend went to spend a lot of money 1279 01:16:21.119 --> 01:16:24.640 supposedly PERP where they took her blood out of sponge 1280 01:16:24.680 --> 01:16:27.159 it put it back in. She got virtually nothing out 1281 01:16:27.159 --> 01:16:29.920 of it. But your clinic with the X to me, 1282 01:16:30.239 --> 01:16:34.399 whatever you call it, it is a superior way. 1283 01:16:35.279 --> 01:16:40.960 Okay, Well hold on now, hold on, just PRP. Just 1284 01:16:41.319 --> 01:16:43.760 PRP has. 1285 01:16:43.680 --> 01:16:49.479 Been effective in some cases for hair restoration. What Joel 1286 01:16:49.520 --> 01:16:53.159 and his clinic found is that adding they were doing 1287 01:16:53.239 --> 01:16:58.840 stem cells too, real stem cells and PRP, then Joel, 1288 01:16:58.960 --> 01:17:02.479 you guys found exi zomes work just as well. Because 1289 01:17:02.560 --> 01:17:08.079 this guy in southern California was doing some research right. 1290 01:17:07.319 --> 01:17:10.439 Well, he was actually performing procedures and getting great results. 1291 01:17:10.880 --> 01:17:14.640 So we just basically followed his protocol and we're getting 1292 01:17:14.680 --> 01:17:17.880 just as great results as well. So that's how we 1293 01:17:17.920 --> 01:17:20.920 came to change our protocol from using them cells to 1294 01:17:21.000 --> 01:17:21.840 using exosomes. 1295 01:17:23.000 --> 01:17:26.720 Okay, yes, that sounds like a much better procedure and 1296 01:17:26.840 --> 01:17:31.960 sounds like there's more results from that than what we've 1297 01:17:32.000 --> 01:17:32.760 already went through. 1298 01:17:34.119 --> 01:17:38.119 I don't know what the percentages are, so, Joel, I 1299 01:17:38.159 --> 01:17:40.600 don't know what your percentages are for success. 1300 01:17:43.399 --> 01:17:46.079 Well, we get really great results when we're doing it 1301 01:17:46.119 --> 01:17:48.439 on appropriate patients. I mean, the key is to make 1302 01:17:48.479 --> 01:17:51.359 sure that when we're treating a patient that we are 1303 01:17:51.399 --> 01:17:54.720 going to get the best result. So, for example, if 1304 01:17:54.720 --> 01:17:57.439 somebody has a big bald spot that's been sitting a 1305 01:17:57.439 --> 01:17:59.840 bald spot for a long period of time, they're going 1306 01:17:59.880 --> 01:18:04.840 to need a hair transplant and end this therapy. If 1307 01:18:04.920 --> 01:18:09.000 it's somebody who's having excessively thinning hair, even if it's 1308 01:18:09.079 --> 01:18:12.720 really really excessive, as long as there's some hair follicles 1309 01:18:12.760 --> 01:18:15.520 in the area, then we can thicken all that up. 1310 01:18:15.760 --> 01:18:18.399 But we do. We do our consultations on a patient 1311 01:18:18.399 --> 01:18:20.880 by patient basis. So what you'll do is you'd be 1312 01:18:20.920 --> 01:18:24.520 interacting with Ty, who is our patient coordinator. You'll send 1313 01:18:24.640 --> 01:18:27.920 him by phone pictures of your scalp our team will 1314 01:18:27.960 --> 01:18:30.119 look at that. If they need more pictures will tell you, 1315 01:18:30.319 --> 01:18:32.560 but they'll look at that, and based on your individual 1316 01:18:32.640 --> 01:18:35.399 scalp baldness pattern, we'll be able to come up with 1317 01:18:35.439 --> 01:18:37.680 a treatment plan that we think is gonna work best 1318 01:18:37.720 --> 01:18:40.520 for you. So it's really a case by case basis 1319 01:18:40.680 --> 01:18:43.520 as to you know, we don't want to have failures, obviously, 1320 01:18:43.600 --> 01:18:45.560 so we're only going to tell you that we think 1321 01:18:45.560 --> 01:18:48.159 it's gonna work. If we think it's gonna work, and 1322 01:18:48.199 --> 01:18:51.239 if it's a big bald area, this procedure is not 1323 01:18:51.279 --> 01:18:53.319 going to be enough to get the job done. You'll 1324 01:18:53.359 --> 01:18:55.359 need more than that. But if it's, like I said, 1325 01:18:56.159 --> 01:18:59.279 just thinning, even if it's excessive thinning, we can restore 1326 01:18:59.319 --> 01:19:00.800 that with just this procedure. 1327 01:19:02.279 --> 01:19:03.399 I'm living proof of that. 1328 01:19:04.039 --> 01:19:11.920 Hey, Mark, go to the website Denverregen dot com and 1329 01:19:11.960 --> 01:19:15.720 you can get a hold of Joel or Tie no problem, 1330 01:19:15.760 --> 01:19:22.359 bro Okay, thank you, Joel, appreciate it, yep, Denverregen dot com. 1331 01:19:22.399 --> 01:19:26.520 Now we have an expert coming up. And I say 1332 01:19:26.560 --> 01:19:29.640 an expert because we have very few attorneys that take 1333 01:19:29.680 --> 01:19:33.239 on these kinds of cases when it comes to contractors, 1334 01:19:33.239 --> 01:19:35.680 and we're going to talk to him right after this 1335 01:19:35.800 --> 01:19:38.640 on the Troubleshooter Show three O three seven one three 1336 01:19:38.800 --> 01:19:41.560 eight two five five and and speaking of experts, we 1337 01:19:41.600 --> 01:19:45.520 also have a state planning experts like Dan McKenzie who 1338 01:19:45.600 --> 01:19:50.119 can do a simple will, a trust, even creative LLCs 1339 01:19:50.520 --> 01:19:53.880 to carry property through one's death and have members of 1340 01:19:53.920 --> 01:19:58.600 the LLC agree to certain operating procedures. It's like I 1341 01:19:58.680 --> 01:20:01.800 call it a poor man's trust, but it has its place. 1342 01:20:02.279 --> 01:20:05.079 You know. Dan mackenzie is very creative. You can contact 1343 01:20:05.119 --> 01:20:08.800 him at this place right here. This is his website. 1344 01:20:08.880 --> 01:20:19.119 Co plans dot co or a three three co plans 1345 01:20:20.479 --> 01:20:23.720 Go with a sure thing Denver's Best Roofer Excel Roofing 1346 01:20:23.840 --> 01:20:24.399 dot com. 1347 01:20:24.439 --> 01:20:26.479 You don't pay a cent until you're content. 1348 01:20:29.840 --> 01:20:33.399 Time for an insurance checkup free no obligation comparison call 1349 01:20:33.520 --> 01:20:36.800 Compass Insurance paying too much your coverage at dozens of 1350 01:20:36.840 --> 01:20:39.800 insurance companies find out now three oh three seven seven 1351 01:20:39.800 --> 01:20:42.560 to one help. You'll think you're his only customer when 1352 01:20:42.600 --> 01:20:45.079 you choose Frank durand the real estate Man dot com 1353 01:20:45.119 --> 01:20:48.239 to list your home with Remax Alliance three oh three 1354 01:20:48.319 --> 01:21:01.039 nine two zero sixteen twenty two three seven to one 1355 01:21:01.079 --> 01:21:05.279 to three talk seven one three eight two five five. 1356 01:21:06.199 --> 01:21:10.479 Deputy D was so distressed. He was working on a 1357 01:21:10.520 --> 01:21:13.720 case while we were all distressed by it. We were 1358 01:21:13.760 --> 01:21:18.680 working on a case where a scumbag, an absolute scumbag, 1359 01:21:19.840 --> 01:21:23.720 took money from a woman and was so blatantly bold 1360 01:21:23.760 --> 01:21:24.279 about it. 1361 01:21:25.239 --> 01:21:27.840 Dimitri, Yes, I want to summarize that. 1362 01:21:28.479 --> 01:21:31.680 Yeah, you know, I'm summarize. Yeah. It's a case that 1363 01:21:31.840 --> 01:21:35.199 Bo has been handling since before I even joined your show, 1364 01:21:35.920 --> 01:21:37.760 and I've been helping him with it. Okay, as it 1365 01:21:37.840 --> 01:21:40.439 got complicated and it needed a lot of follow up 1366 01:21:40.479 --> 01:21:43.199 and we both just kind of tagged team the matter. 1367 01:21:43.840 --> 01:21:46.600 But yeah, the basically, the short version of it is, 1368 01:21:46.680 --> 01:21:51.359 there's an elderly lady in card Springs who bought a 1369 01:21:51.399 --> 01:21:53.600 piece of land with the last of her money. She 1370 01:21:53.680 --> 01:21:55.920 sold her home, used the last of her money to 1371 01:21:55.920 --> 01:21:58.680 buy a little piece of land near the springs and 1372 01:21:58.880 --> 01:22:03.159 bought a log cabin kit that needed to be assembled 1373 01:22:03.720 --> 01:22:06.800 on site and made into a home, and she entered 1374 01:22:06.840 --> 01:22:12.880 into a Her name is Carol, and the contractor's company, 1375 01:22:12.920 --> 01:22:16.920 you may recall, was called Patriot Remodeling or Patriot Home. 1376 01:22:17.520 --> 01:22:20.479 I don't remember, but the word Patriot was in there 1377 01:22:20.640 --> 01:22:23.840 and the guy she signed to deal with is you know, 1378 01:22:23.880 --> 01:22:31.039 the infamous Justin Garcia. So in researching, in researching this matter, 1379 01:22:31.720 --> 01:22:36.279 I came across Hollington Law's website. It's a firm down 1380 01:22:36.279 --> 01:22:38.520 there in Parker that appears to me. 1381 01:22:39.079 --> 01:22:40.279 First, why don't you. 1382 01:22:40.279 --> 01:22:43.000 First wait, wait wa, whoa whoa whoa whoa whoa? 1383 01:22:43.159 --> 01:22:45.800 First explain what Garcia did? 1384 01:22:46.159 --> 01:22:46.600 Oh? 1385 01:22:46.760 --> 01:22:51.640 Yeah, So Garcia took, according to the to the to Carol, 1386 01:22:51.880 --> 01:22:57.159 Garcia took her last sixty two or sixty three thousand dollars. 1387 01:22:58.039 --> 01:23:00.960 And that was the extent of what he did. He 1388 01:23:01.039 --> 01:23:05.800 didn't do any work, He didn't pull any permits, He 1389 01:23:06.159 --> 01:23:09.119 doesn't seem to have had any plans to even start 1390 01:23:09.119 --> 01:23:13.760 the work. So Carol called you and in hopes of 1391 01:23:13.800 --> 01:23:16.199 trying to get the last of her money back because 1392 01:23:16.199 --> 01:23:17.800 she's broke, she's elder now. 1393 01:23:17.960 --> 01:23:20.680 Now, not only did she pay six not only did 1394 01:23:20.720 --> 01:23:25.119 she pay sixty two thousand to this scumbag, but didn't 1395 01:23:25.159 --> 01:23:28.800 she buy the kit from another trump twenty eight grand? 1396 01:23:28.960 --> 01:23:31.439 Yeah you know, I don't remember how much she paid 1397 01:23:31.479 --> 01:23:33.680 for the kid or the land, because that wasn't the. 1398 01:23:33.640 --> 01:23:34.479 Twenty of them. 1399 01:23:34.760 --> 01:23:37.399 Yeah twenty eight, yeah, twenty eight for the kid sounds 1400 01:23:37.439 --> 01:23:37.920 about right. 1401 01:23:38.239 --> 01:23:38.520 Now. 1402 01:23:38.880 --> 01:23:41.119 I do agree that that was all. You know, those 1403 01:23:41.119 --> 01:23:44.800 are all very poor decisions. But the fact that this 1404 01:23:45.000 --> 01:23:49.359 lady made very poor decisions doesn't give anybody the right 1405 01:23:50.079 --> 01:23:52.479 to take the last of her money and keep it. 1406 01:23:52.920 --> 01:23:54.600 I mean, who does this guy think he is? 1407 01:23:54.840 --> 01:23:55.000 Now? 1408 01:23:55.039 --> 01:23:57.880 What did he say when we confronted him? He was 1409 01:23:58.039 --> 01:24:01.439 He said it was all a matter of cont. 1410 01:24:00.840 --> 01:24:05.640 Yeah, he's smug, you know. He smugly said that this contract, 1411 01:24:06.039 --> 01:24:12.279 which I read several times, supersedes the State Contractor Trust 1412 01:24:12.359 --> 01:24:16.359 Act because in it he had Carol wave her right 1413 01:24:16.640 --> 01:24:18.880 to the benefit of that Act. And by the way, 1414 01:24:18.920 --> 01:24:23.680 that's not a waivable right anyway. And uh, but but look, 1415 01:24:23.720 --> 01:24:26.640 here's what we're talking about. Yeah, here's what we're talking about. 1416 01:24:26.960 --> 01:24:30.359 Under the Contractor's Trust Act, when a contractor takes money, 1417 01:24:30.760 --> 01:24:32.800 it literally has to be put in trust for that 1418 01:24:32.960 --> 01:24:36.119 job and cannot be mixed, matched or spent outside of 1419 01:24:36.159 --> 01:24:39.319 that job. He said, oh, no, no, no, my contract 1420 01:24:39.319 --> 01:24:42.439 allowed me to do anything I wanted anyway, without us further, 1421 01:24:42.600 --> 01:24:47.319 without any further Ado, how did you find Neil Hollington. 1422 01:24:47.800 --> 01:24:50.800 Neil Hollington has been a wonderful resource for me, without 1423 01:24:50.840 --> 01:24:53.720 him even knowing it. For about a year, I was 1424 01:24:53.800 --> 01:24:56.479 helping a friend of mine get out of a This 1425 01:24:56.560 --> 01:25:00.479 is totally unrelated to this call, but earlier the year, 1426 01:25:00.680 --> 01:25:02.560 earlier last year, I was helping a friend of mine 1427 01:25:02.560 --> 01:25:05.000 get out of a contract that she signed with a 1428 01:25:05.039 --> 01:25:09.000 scumback contractor. And as I researched the issues, like the 1429 01:25:09.079 --> 01:25:13.279 Trust Act and licensing requirements, I kept coming across Hollington 1430 01:25:13.439 --> 01:25:17.119 Law website because mister Hollington has published a whole bunch 1431 01:25:17.159 --> 01:25:21.560 of essays there in cases and that address a lot 1432 01:25:21.560 --> 01:25:25.920 of the issues that people have with contractors. And so 1433 01:25:26.000 --> 01:25:29.319 I kept referring to his website throughout the year, and 1434 01:25:29.359 --> 01:25:33.600 I even cited some of those cases. But I called 1435 01:25:33.720 --> 01:25:37.319 him uh to uh to discuss the matter of Carol 1436 01:25:37.600 --> 01:25:41.199 and Justin Garcia and to see if it's the kind 1437 01:25:41.199 --> 01:25:44.399 of case that that that that he would take on, 1438 01:25:44.520 --> 01:25:48.560 and if he would be interested and and I and 1439 01:25:48.600 --> 01:25:50.199 I think I'll let the rest. I don't know how 1440 01:25:50.279 --> 01:25:53.880 much mister Collington can say about this matter. I know 1441 01:25:53.960 --> 01:25:57.000 he did end up suing Justin Garcia. I do know 1442 01:25:57.039 --> 01:26:01.399 that Justin Garcia finally got served, but that's about it. 1443 01:26:01.479 --> 01:26:03.840 I haven't been hounding mister Hollington. 1444 01:26:03.920 --> 01:26:07.319 First, let's find out let's talk about that case. 1445 01:26:07.079 --> 01:26:09.479 First to the extent he can. 1446 01:26:09.560 --> 01:26:13.279 Then let's talk about in general what he does and 1447 01:26:13.319 --> 01:26:14.399 how he can help people. 1448 01:26:14.439 --> 01:26:16.640 Well, I've got a skylight one I've got to ask 1449 01:26:16.720 --> 01:26:17.479 him about as well. 1450 01:26:17.520 --> 01:26:20.520 And yes, just precipitated my call to mister Hollington is 1451 01:26:20.560 --> 01:26:23.960 because Mark is working a case about a weird residential 1452 01:26:24.000 --> 01:26:27.880 skylight installation and we thought mister Hollington would like to 1453 01:26:27.920 --> 01:26:28.680 weigh in on this. 1454 01:26:30.600 --> 01:26:33.000 Okay, first and foremost, I want to go back to 1455 01:26:33.239 --> 01:26:37.800 Justin Garcia. What's the latest on that one? 1456 01:26:39.239 --> 01:26:41.159 I think that would be a question for mister Hollington, 1457 01:26:41.319 --> 01:26:45.079 assuming he can That's that's what I mentioned. Ye, assuming 1458 01:26:45.119 --> 01:26:47.960 he can talk about some of those issues without jeopardizing 1459 01:26:48.000 --> 01:26:48.479 his case. 1460 01:26:49.720 --> 01:26:52.960 Yeah, and I just want to say that I'm it's 1461 01:26:52.960 --> 01:26:55.119 a pleasure to speak with you guys. 1462 01:26:55.319 --> 01:26:57.079 Yeah, I kind of want to be a little bit careful. 1463 01:26:57.119 --> 01:27:02.359 We do have an active lawsuit, but pre suit couldn't 1464 01:27:02.359 --> 01:27:04.920 really get anywhere. We sent a couple of different demands. 1465 01:27:04.960 --> 01:27:09.760 We ended up filing a lawsuit. Mister Garcia did retain counsel. 1466 01:27:10.479 --> 01:27:13.199 There is a mediation provision in the contract, so that's 1467 01:27:13.279 --> 01:27:16.079 kind of the next step to see if hopefully we 1468 01:27:16.119 --> 01:27:18.960 can get things worked out without having to spend too 1469 01:27:19.000 --> 01:27:23.479 much more time and cost involved. But yeah, I mean, 1470 01:27:23.560 --> 01:27:26.159 certainly we Sture makes good points with respect to the 1471 01:27:26.199 --> 01:27:31.600 Mechanic Fleen lawsuit or excuse me, the Mechanicallean statute. That's 1472 01:27:31.600 --> 01:27:35.520 certainly know. My position that in general that requirement for 1473 01:27:35.680 --> 01:27:39.399 contractors to hold in trust funds that they receive for 1474 01:27:39.479 --> 01:27:45.159 the benefit of subs and material suppliers cannot generally be waived. 1475 01:27:45.720 --> 01:27:50.560 There's also some public policy exceptions at play to the contract. 1476 01:27:50.840 --> 01:27:54.640 There's some pretty heavy handed language in terms of liquidated 1477 01:27:54.920 --> 01:27:56.720 damages and things like that. 1478 01:27:56.920 --> 01:27:59.720 So are you saying that this was written that he 1479 01:27:59.840 --> 01:28:02.720 was it's pretty smart so to speak, when he was 1480 01:28:02.760 --> 01:28:04.039 writing up this contract. 1481 01:28:05.600 --> 01:28:09.520 Yeah, in some respects. I mean the you know, generally 1482 01:28:10.039 --> 01:28:14.560 courts in my experience, are going to as an initial step, 1483 01:28:14.760 --> 01:28:17.600 are going to look to the express language of the contract. 1484 01:28:17.720 --> 01:28:21.119 I mean, there's always exceptions at play, right if there's 1485 01:28:21.119 --> 01:28:23.960 a statue of play where you know, a term can't 1486 01:28:23.960 --> 01:28:27.279 be waived, or if again there's a public policy exception. 1487 01:28:27.520 --> 01:28:30.720 But generally kind of the first step of the analysis 1488 01:28:30.760 --> 01:28:32.920 is to look at the terms of the contract. 1489 01:28:35.680 --> 01:28:39.159 Aren't there things called For example, I can see on 1490 01:28:39.239 --> 01:28:43.680 no planet, we're taking sixty two grand for nothing is acceptable. 1491 01:28:44.359 --> 01:28:46.279 I don't care what the contract says. 1492 01:28:47.279 --> 01:28:49.880 No, I agree, and yeah, I mean that kind of 1493 01:28:49.880 --> 01:28:54.039 gets into the public policy exception, you know, one potential argument. 1494 01:28:55.359 --> 01:29:00.399 So for most claims there are pattern jury instructions or 1495 01:29:00.560 --> 01:29:03.520 a builder. One of the pattern ury instructions is that 1496 01:29:03.600 --> 01:29:08.319 even if the homeowner is in breach, that the builder 1497 01:29:08.680 --> 01:29:14.119 is really only entitled to the value of the work 1498 01:29:14.159 --> 01:29:17.520 and materials furnace to date. So kind of you know, 1499 01:29:17.960 --> 01:29:21.640 with the second liquid damages revisions, if they're very heavy handed, 1500 01:29:21.920 --> 01:29:23.800 that can kind of come into play as a public 1501 01:29:23.840 --> 01:29:24.920 policy exception to. 1502 01:29:25.560 --> 01:29:30.560 Well, yeah, so what is he using to justify and 1503 01:29:30.640 --> 01:29:34.199 I'm talking about publicly any responses he's made, What is 1504 01:29:34.239 --> 01:29:37.960 he using publicly to justify his uh? 1505 01:29:39.359 --> 01:29:41.079 Is keeping the money? 1506 01:29:43.199 --> 01:29:47.960 Well, isn't it clearly against the Contractors Trust Act? 1507 01:29:49.720 --> 01:29:55.039 Well, there is language in the Mechanical Lean Trust Fund 1508 01:29:55.079 --> 01:30:02.079 Statute that speaks to written releases or posting a bond. 1509 01:30:02.159 --> 01:30:06.000 The bond obviously in the play here, but some understanding, 1510 01:30:06.039 --> 01:30:08.680 the language in there about a written release is kind 1511 01:30:08.680 --> 01:30:12.520 of something that is kind of up for argument in 1512 01:30:12.560 --> 01:30:18.119 this case, and then there's a factual dispute as you know, 1513 01:30:18.159 --> 01:30:25.840 who's responsible under the contract terms for retaining an architect 1514 01:30:26.159 --> 01:30:29.119 or another engineer in terms of some issues that came 1515 01:30:29.199 --> 01:30:32.079 up with respect to the kit that was purchased. 1516 01:30:35.119 --> 01:30:36.800 So does this go to court eventually? 1517 01:30:39.680 --> 01:30:43.720 Well, as of right now, we have stayed the lawsuit 1518 01:30:44.039 --> 01:30:48.399 ending mediation. Hopefully we're able to get everything worked out 1519 01:30:48.399 --> 01:30:53.840 in mediation. You know, obviously everyone has disagreements over you know, 1520 01:30:53.880 --> 01:30:56.640 the facts of the matter. We feel very strongly about 1521 01:30:56.800 --> 01:30:59.199 helping this whole come out. Hopefully we can get it 1522 01:30:59.199 --> 01:31:03.039 worked out. But you unfortunately, if you can't get it 1523 01:31:03.079 --> 01:31:06.199 worked out in mediation, then a lawsuits the next. 1524 01:31:06.039 --> 01:31:11.560 Step, so you have to try first mediation. 1525 01:31:13.760 --> 01:31:19.239 Yeah, so, well, in this case there's another contractual term 1526 01:31:19.560 --> 01:31:24.359 requiring presuit mediation, so that that was Invogeka. Again, generally 1527 01:31:24.479 --> 01:31:30.479 courts are going to favor alternative dispute resolution measures, especially 1528 01:31:30.520 --> 01:31:32.000 if they're incorporated in. 1529 01:31:32.000 --> 01:31:35.039 And this is actually called it's actually called pre suit. 1530 01:31:37.920 --> 01:31:42.279 Well, the provision just requires the contractual provision just requires 1531 01:31:42.279 --> 01:31:46.840 that any disputes before you follow lawsuit have to be 1532 01:31:46.880 --> 01:31:48.800 handled through mediation. 1533 01:31:52.039 --> 01:31:56.119 Okay, And then after that, if you can't come to 1534 01:31:56.199 --> 01:31:59.800 a decision, you're allowed to sue. 1535 01:32:00.560 --> 01:32:08.800 Yes, so are you question about that contract? The fact 1536 01:32:08.880 --> 01:32:12.560 that justin Garcia, if he truly did not even have 1537 01:32:12.600 --> 01:32:17.039 a contractor's license in the jurisdiction and question, doesn't make 1538 01:32:17.079 --> 01:32:22.800 the entire contract, including the mediation requirement void at the 1539 01:32:22.840 --> 01:32:24.920 time the contract was even conceived. 1540 01:32:26.680 --> 01:32:29.760 Potentially, Yeah, so that's always an argument. We raise one 1541 01:32:29.760 --> 01:32:33.960 thing that we always look at. You know, the most 1542 01:32:34.359 --> 01:32:40.199 municipalities have adopted the International Residential Building Code. That's pretty 1543 01:32:40.359 --> 01:32:44.000 language in there's very broad in terms of requiring licensing 1544 01:32:44.039 --> 01:32:50.000 and permiting for projects. It's a contract does require licenses 1545 01:32:50.079 --> 01:32:53.720 permits that were not had. That is a basis to 1546 01:32:54.640 --> 01:33:00.039 potentially avoid the contract. Unfortunately, it's not a very we 1547 01:33:01.279 --> 01:33:04.359 don't have any case law on it directly on point 1548 01:33:04.399 --> 01:33:08.039 from like the Supreme Court. It's more trap warts nurse 1549 01:33:08.119 --> 01:33:11.600 mapela authority. But that's always an argument raise. 1550 01:33:12.039 --> 01:33:14.239 I'll tell I'll tell you what. I gotta take this break. 1551 01:33:14.279 --> 01:33:22.000 We'll come right back with more. Go with a sure 1552 01:33:22.079 --> 01:33:25.199 thing Denver's Best roofer Excel roofing dot com. 1553 01:33:25.239 --> 01:33:27.279 You don't pay a cent until you're content. 1554 01:33:30.640 --> 01:33:33.840 Time for an insurance check up free, no obligation comparison 1555 01:33:33.960 --> 01:33:37.520 call Compass Insurance paying too much your coverage at dozens 1556 01:33:37.520 --> 01:33:40.279 of insurance companies find out now three O three seven 1557 01:33:40.239 --> 01:33:42.600 to seven to one help. You'll think you're his only 1558 01:33:42.720 --> 01:33:45.159 customer when you choose Frank durand the real estate man 1559 01:33:45.239 --> 01:33:48.600 dot Com to list your home with Remax Alliance three 1560 01:33:48.680 --> 01:33:59.399 oh three nine two zero sixteen twenty two. Hi Tom 1561 01:33:59.399 --> 01:34:05.640 Martinez or troubleshooter. All right, mister Hollington is with us, 1562 01:34:06.239 --> 01:34:10.600 and I want to ask him something. Does the Contractors 1563 01:34:10.680 --> 01:34:15.239 Trust Act have any teeth? The one that says you 1564 01:34:15.319 --> 01:34:17.039 got to take the money and use the money for 1565 01:34:17.119 --> 01:34:17.880 that project. 1566 01:34:18.439 --> 01:34:19.520 Does it have any. 1567 01:34:19.319 --> 01:34:25.159 Teeth generally speaking? Yet, it has a lot of teeth. 1568 01:34:25.520 --> 01:34:30.720 So it's written more I will say it's written more 1569 01:34:30.720 --> 01:34:36.399 towards the benefit of subcontractors, but there is a lot 1570 01:34:36.439 --> 01:34:40.520 of teeth to it. It does provide for what's called 1571 01:34:40.560 --> 01:34:46.079 treble damages, so three times the amount of the damages 1572 01:34:46.119 --> 01:34:49.640 that were incurred with respect to the homeowner. There's some 1573 01:34:49.720 --> 01:34:52.920 case laws that the homeowner is not entitled to the 1574 01:34:52.960 --> 01:34:55.800 treble damages. They would have to hold it in trust 1575 01:34:55.920 --> 01:35:01.800 for the benefit of the subcontractors. But generally speaking, yes, 1576 01:35:01.840 --> 01:35:04.319 there is a lot of leverage a good bit of 1577 01:35:04.399 --> 01:35:06.920 tease that statue. It also allows for the recovery of 1578 01:35:06.920 --> 01:35:08.279 attorney sees as well. 1579 01:35:10.680 --> 01:35:13.159 Hey Tom, I wanted to ask him about something on 1580 01:35:13.199 --> 01:35:14.239 the sun. 1581 01:35:15.119 --> 01:35:17.600 Yeah. I was going to go there next. I was 1582 01:35:17.640 --> 01:35:19.600 going to go there next. You have a whole case 1583 01:35:19.640 --> 01:35:24.079 you want to talk about. Go ahead, sir, Well. 1584 01:35:23.960 --> 01:35:25.680 Mark, I mean me. 1585 01:35:32.279 --> 01:35:33.279 Does something go wrong? 1586 01:35:33.840 --> 01:35:34.000 No? 1587 01:35:33.840 --> 01:35:35.920 No, no, I'm up. I didn't know if you were 1588 01:35:35.920 --> 01:35:37.479 going to be talking or not. We just had a 1589 01:35:37.560 --> 01:35:41.960 delay there. So picture a skylight. Picture a contractor that 1590 01:35:42.039 --> 01:35:46.199 comes out and replaces a skylight for a lady, and 1591 01:35:46.520 --> 01:35:50.560 a year later and the place is actually called something skylight. 1592 01:35:50.680 --> 01:35:54.199 I mean, that's what they specialize in, is skylights. So 1593 01:35:54.279 --> 01:35:57.760 it's leaking around the flashing two years later and it's 1594 01:35:57.840 --> 01:36:01.640 leaking pretty good, and they're saying, because you didn't buy 1595 01:36:01.680 --> 01:36:05.880 the flashing, that's why it's leaking. So therefore we're not 1596 01:36:05.920 --> 01:36:08.079 going to warranty it or to do anything for it. 1597 01:36:08.319 --> 01:36:11.239 My contention is, how would she ever know to do that? 1598 01:36:11.399 --> 01:36:14.800 She hired a skylight company to come out and replace 1599 01:36:14.880 --> 01:36:18.319 the actual skylights, how would she know whether or not 1600 01:36:18.399 --> 01:36:22.000 she needs flashing or anything else to do with it. 1601 01:36:22.039 --> 01:36:24.399 I mean, what is your opinion on something like that. 1602 01:36:24.640 --> 01:36:27.000 It's like if I had a roofer come out and 1603 01:36:27.079 --> 01:36:29.560 tell me, oh, yeah, you need new shingles, but they 1604 01:36:29.640 --> 01:36:32.119 decide not to do decking when I have holes in 1605 01:36:32.199 --> 01:36:37.159 the decking under the shingles. So what's your opinion on that? 1606 01:36:39.520 --> 01:36:44.119 Yeah, so a good question. I would tend to side 1607 01:36:44.159 --> 01:36:48.199 with your interpretation, right, I mean, most people, most homeowners 1608 01:36:48.199 --> 01:36:52.000 are not roofing professionals, right, they may not even know 1609 01:36:52.039 --> 01:36:57.079 what flashing is. So you know, to me, it's you know, 1610 01:36:57.159 --> 01:37:00.119 probably within the scope of what should have been and 1611 01:37:01.439 --> 01:37:04.520 addressed by the contractor pre contract. 1612 01:37:06.000 --> 01:37:08.640 It could be well. 1613 01:37:08.479 --> 01:37:10.960 She actually let me interrupt you, because this is where 1614 01:37:10.960 --> 01:37:14.560 it gets a little weird. She actually signed and acknowledged 1615 01:37:14.920 --> 01:37:20.800 she wasn't going to buy the flashing package on the invoice, 1616 01:37:20.840 --> 01:37:23.720 which to me, once again though, is crazy if she 1617 01:37:23.880 --> 01:37:26.479 knew that would cause it so there would be a 1618 01:37:26.560 --> 01:37:30.640 leaking issue. I still don't understand why they did it. 1619 01:37:30.680 --> 01:37:32.680 I don't even know why it would be an option 1620 01:37:32.840 --> 01:37:33.960 to buy the flashing. 1621 01:37:36.960 --> 01:37:39.399 Yeah, I mean, it kind of defeats the purpose of 1622 01:37:39.520 --> 01:37:43.600 the project in some ways, and flashing is pretty important 1623 01:37:43.600 --> 01:37:49.000 to waterproof everything. I mean, it could create some legal 1624 01:37:49.000 --> 01:37:52.199 issues though. I mean if she did sign a document clearly, 1625 01:37:52.960 --> 01:37:55.640 you know, stating that she wasn't gonna yeah. 1626 01:37:55.520 --> 01:37:58.279 She did, unfortunately she did. 1627 01:37:59.039 --> 01:38:02.520 Hey, Mark, Yeah, we're still working on that case. And 1628 01:38:03.279 --> 01:38:07.279 we actually had Brook from Red Rock Solar go out. 1629 01:38:07.880 --> 01:38:11.520 So if she sent a guy out Friday and we're 1630 01:38:11.560 --> 01:38:14.319 just waiting for that person to update some. 1631 01:38:14.439 --> 01:38:18.560 Notes, all right, I'm dying to know how it ends 1632 01:38:18.640 --> 01:38:21.960 up because I don't understand how a skylight plays can 1633 01:38:22.159 --> 01:38:27.159 sell skylights but sell them and not actually include flashing 1634 01:38:27.199 --> 01:38:29.600 and other things that you need to do when you 1635 01:38:29.680 --> 01:38:33.399 install skylight. I find it crazy. And my understanding was 1636 01:38:33.640 --> 01:38:37.720 they can't even do work in that county. 1637 01:38:39.079 --> 01:38:42.479 Well that again, I mean that presents an interesting issue 1638 01:38:42.520 --> 01:38:45.399 if stay you know, are not licensed. You know, I'm 1639 01:38:45.399 --> 01:38:47.680 not sure of replacing the skylight off the top of 1640 01:38:47.680 --> 01:38:52.039 my head, would require you know, to get a building permit. 1641 01:38:52.279 --> 01:38:54.760 But yeah, I mean that's something that I always look at, 1642 01:38:54.920 --> 01:38:58.479 is the contractor license to do the work and are 1643 01:38:58.479 --> 01:39:01.359 they pulling permits right? Because if they do not do 1644 01:39:01.439 --> 01:39:05.359 that one, it's the basis to avoid the contract with two, 1645 01:39:05.800 --> 01:39:08.960 the consumer Protection Act. You know, we're talking about statutes 1646 01:39:09.000 --> 01:39:11.960 that have a lot of teeth to them. That's another 1647 01:39:12.000 --> 01:39:15.560 potential statute that comes into play because the Consumer Protection 1648 01:39:15.680 --> 01:39:20.039 Act explicitly calls out as a deceptive trade practice the 1649 01:39:20.079 --> 01:39:23.680 failure to have licensing in the failure to get permitting 1650 01:39:23.920 --> 01:39:27.079 for projects. There they're difficult claims because there is a 1651 01:39:27.119 --> 01:39:30.760 public impact element to it, so that kind of hinges on. 1652 01:39:31.199 --> 01:39:33.199 You know, hey, is this kind of a pattern practice 1653 01:39:33.239 --> 01:39:35.880 as this happened to other people. But if you can 1654 01:39:36.159 --> 01:39:40.319 bring a good CCPA claim, you know again that has 1655 01:39:40.359 --> 01:39:43.640 attorney sees treble damages and there is you know, a 1656 01:39:43.680 --> 01:39:45.880 good bit of teeth to that statute as well. 1657 01:39:46.760 --> 01:39:49.119 All Right, we need to take this break. We'll be 1658 01:39:49.199 --> 01:39:50.039 right back with more. 1659 01:39:55.079 --> 01:39:58.359 Go with a sure thing Denver's Best roofer Excel roofing 1660 01:39:58.439 --> 01:40:01.079 dot com. You don't pay a cent until you're content. 1661 01:40:04.479 --> 01:40:07.640 Time for an insurance check up free, no obligation. In comparison, 1662 01:40:07.800 --> 01:40:11.359 call compass insurance paying too much your coverage at dozens 1663 01:40:11.359 --> 01:40:14.079 of insurance companies find out now three oh three, seven 1664 01:40:14.119 --> 01:40:16.439 to seven to one help. You'll think you're his only 1665 01:40:16.520 --> 01:40:19.000 customer when you choose Frank durand the real estate man 1666 01:40:19.039 --> 01:40:22.439 dot com to list your home with Remax Alliance three 1667 01:40:22.520 --> 01:40:39.000 oh three nine two zero sixteen twenty two. Hi Tom Martino, 1668 01:40:39.960 --> 01:40:42.760 you're a troubleshooter three three seven one three talks seven 1669 01:40:42.840 --> 01:40:43.920 one three two five five. 1670 01:40:45.319 --> 01:40:49.239 I want to quickly go to Anthony. Anthony, what is 1671 01:40:49.279 --> 01:40:49.680 your issue? 1672 01:40:49.720 --> 01:40:51.720 And I want to see if mister Hollington can hang 1673 01:40:51.720 --> 01:40:53.880 over because I'm getting a lot of texts for him. 1674 01:40:54.199 --> 01:40:57.359 It would really help us. This issue does not go away, 1675 01:40:57.880 --> 01:41:01.199 It gets bigger and bigger. Anthony, what is your issue? 1676 01:41:01.439 --> 01:41:06.640 Yes, sir, hey. 1677 01:41:04.399 --> 01:41:09.920 Man, what's happening? Tell me about Cornerstone. 1678 01:41:13.079 --> 01:41:16.319 Well, it's good to talk to you, sir. Thanks for 1679 01:41:17.279 --> 01:41:20.600 thank you being on the air. Yes, sir, thank you. 1680 01:41:21.239 --> 01:41:21.880 What's going on? 1681 01:41:23.520 --> 01:41:24.680 He's my roof done. 1682 01:41:25.319 --> 01:41:27.840 I live in a town home. It's an older one 1683 01:41:28.319 --> 01:41:32.039 built in the eighties. And my neighbor had her son, 1684 01:41:32.640 --> 01:41:36.439 she's an older retired lady. She said, Hey, my son 1685 01:41:36.960 --> 01:41:40.279 said that we got hail damage from that last storm. 1686 01:41:40.319 --> 01:41:44.760 This was back in July of last year, and I 1687 01:41:44.800 --> 01:41:47.039 didn't really want to hear that, of course, but I thought, 1688 01:41:47.079 --> 01:41:50.760 oh no, well I got checked out. Long story short, 1689 01:41:52.439 --> 01:41:58.680 Cornerstone was the company that we chose to go with 1690 01:41:59.399 --> 01:42:05.079 because they've nothing but five star ratings. And it's kind 1691 01:42:05.079 --> 01:42:09.319 of strange when you know these companies have nothing. 1692 01:42:09.079 --> 01:42:12.479 But go with a sure thing Denver's Best Roofer Excel 1693 01:42:12.600 --> 01:42:15.680 Roofing dot com. You don't pay a cent until you're content. 1694 01:42:19.039 --> 01:42:22.239 Time for an insurance check up free, no obligation. In comparison, 1695 01:42:22.359 --> 01:42:25.920 call Compass Insurance paying too much your coverage at dozens 1696 01:42:25.920 --> 01:42:28.680 of insurance companies find out now three all three seven 1697 01:42:28.760 --> 01:42:31.560 seven to one help. You'll think you're his only customer 1698 01:42:31.600 --> 01:42:33.880 when you choose Frank durand the real estate Man dot 1699 01:42:33.880 --> 01:42:37.199 com to list your home with Remax Alliance three all 1700 01:42:37.239 --> 01:42:39.319 three nine two zero sixteen twenty. 1701 01:42:39.000 --> 01:42:53.439 Two ript News Need Advisel You don't have run anxiousness 1702 01:42:53.840 --> 01:42:57.800 as can shoot is gonna help come. 1703 01:43:00.039 --> 01:43:01.479 It's the Troubleshooter Show. 1704 01:43:02.119 --> 01:43:07.520 No Tom Martine, Hi Tom Martino, You're a troubleshooter three 1705 01:43:07.560 --> 01:43:09.840 oh three seven one three talk seven one three eight 1706 01:43:09.840 --> 01:43:12.760 two five five listen. I want to recap some things 1707 01:43:12.800 --> 01:43:15.399 we've been talking about. By the way, this hour brought 1708 01:43:15.439 --> 01:43:20.840 to you by Genesis Tootalexteriors dot Com. Genesis does everything 1709 01:43:20.880 --> 01:43:24.439 on the outside of the house and kitchens, baths and 1710 01:43:24.479 --> 01:43:31.479 basements Genesis Tootalexteriors dot Com. Okay, just hang on, Bo 1711 01:43:32.279 --> 01:43:34.880 and I'll come to you during the break. Anyway, Bo's 1712 01:43:34.880 --> 01:43:36.960 on the phone because I want to fill in some 1713 01:43:37.520 --> 01:43:39.840 I want to fill in some blanks here, Neil Hollington, 1714 01:43:39.880 --> 01:43:42.239 if you could on that woman. People have a lot 1715 01:43:42.239 --> 01:43:46.199 of questions about her, and I know there's certain things 1716 01:43:46.199 --> 01:43:47.039 that are public record. 1717 01:43:47.079 --> 01:43:49.079 You can certainly talk about the facts of the case. 1718 01:43:49.600 --> 01:43:53.720 She contracted in twenty twenty three with Patriot to build 1719 01:43:53.720 --> 01:43:56.720 a log cabin kit, a log cabin she had purchased 1720 01:43:56.720 --> 01:44:02.720 from a record show. She paid the entire contract in 1721 01:44:02.840 --> 01:44:08.319 full sixty two thousand dollars. Now, what I'd like to know, 1722 01:44:08.680 --> 01:44:13.039 if it's okay to talk about, how did things go south? 1723 01:44:16.359 --> 01:44:22.199 Well, my understanding is that there's a dispute over the 1724 01:44:22.399 --> 01:44:28.640 log home kit and whether or not under the terms 1725 01:44:28.640 --> 01:44:33.359 of the contract this Hulcombe was required to basically have 1726 01:44:33.560 --> 01:44:35.680 for any issues that came up with the kit if 1727 01:44:35.720 --> 01:44:37.479 she was the one that was required to have an 1728 01:44:37.560 --> 01:44:43.760 architect or engineer basically rework that kit as needed. So 1729 01:44:43.800 --> 01:44:46.199 that my understanding is that sort of the center. 1730 01:44:46.399 --> 01:44:48.279 Okay, do you know the issue do you know what 1731 01:44:48.319 --> 01:44:49.239 the issues were. 1732 01:44:49.079 --> 01:44:50.079 That came up with the kit? 1733 01:44:53.000 --> 01:44:55.520 There was an issue with some of the material that 1734 01:44:55.920 --> 01:44:59.359 came with the kit and whether it was suitable for 1735 01:45:00.439 --> 01:45:04.520 you know, basically kind of high altitude construction. 1736 01:45:04.800 --> 01:45:06.279 Okay, got it. 1737 01:45:06.319 --> 01:45:08.560 Do you know if Carol I believe something had to 1738 01:45:08.600 --> 01:45:11.079 do with snowload and other things. But do you know 1739 01:45:11.119 --> 01:45:15.600 if Carol brought this up or did did justin Garcia 1740 01:45:15.640 --> 01:45:16.079 bring it up? 1741 01:45:18.199 --> 01:45:21.039 My understanding is that it was brought up after the 1742 01:45:21.159 --> 01:45:22.319 kid was delivered. 1743 01:45:23.880 --> 01:45:24.600 Okay, but. 1744 01:45:27.920 --> 01:45:31.000 That's okay on the base that says the dispute and 1745 01:45:31.840 --> 01:45:34.560 where the I guess the contractual dispute is is, Hey, 1746 01:45:34.600 --> 01:45:39.079 who who's responsible for you know, the issues with respect. 1747 01:45:38.680 --> 01:45:40.600 To the kid? 1748 01:45:43.640 --> 01:45:46.399 And when he found problems with the kid, he said, look, 1749 01:45:47.000 --> 01:45:48.399 I can't do it the way it is. 1750 01:45:51.680 --> 01:45:52.960 That's my understanding. 1751 01:45:55.000 --> 01:45:57.880 And at that time did she just want to cancel? 1752 01:46:01.560 --> 01:46:05.520 I'm not sure specifically on the timing, but you know, 1753 01:46:05.600 --> 01:46:08.119 there there was a while that the kid was basically 1754 01:46:08.159 --> 01:46:10.800 just sitting there. They weren't you know, getting anywhere. And 1755 01:46:10.840 --> 01:46:16.239 then ultimately Missholton has requested the refund, so she didn't 1756 01:46:16.239 --> 01:46:19.239 pay the entire contract amount. It was an initial deposit 1757 01:46:19.279 --> 01:46:23.359 of about sixty two thousand dollars, so she requested to 1758 01:46:23.359 --> 01:46:28.279 basically rescind the contracts and get the deposit that was 1759 01:46:28.319 --> 01:46:30.079 made since permits happened. 1760 01:46:30.119 --> 01:46:36.359 So sixty two sixty two grand. Sixty two grand was 1761 01:46:36.399 --> 01:46:43.840 the deposit. Correct, It wasn't the whole price. It wasn't 1762 01:46:43.880 --> 01:46:49.760 paid in full. No, do you know what the contract 1763 01:46:49.800 --> 01:46:55.239 what the balance would have been, would have been one hundred. 1764 01:46:54.960 --> 01:47:00.800 And twenty five thousand was the. 1765 01:47:00.039 --> 01:47:05.239 So she basically paid. She basically paid fifty percent. Okay, 1766 01:47:06.039 --> 01:47:10.920 got it all right? So anyway, that's where it broke down. 1767 01:47:10.920 --> 01:47:15.800 And then he was claiming some ridiculous penalties per day. 1768 01:47:15.960 --> 01:47:23.760 Right, I'm not aware of penalties per day. You know 1769 01:47:23.800 --> 01:47:24.680 their mind. 1770 01:47:24.840 --> 01:47:26.680 You know, we should actually have I don't know why, 1771 01:47:26.680 --> 01:47:29.439 Deputy Bow. You know he's calling me, Why doesn't he 1772 01:47:29.560 --> 01:47:31.720 just call the show. Let's just have him call the 1773 01:47:31.760 --> 01:47:36.279 show and be on as well. I mean, here's the deal, Neil. 1774 01:47:36.359 --> 01:47:39.359 We appreciate you very much helping her out. This woman 1775 01:47:39.399 --> 01:47:41.760 had nowhere to turn. But I think what we need 1776 01:47:41.760 --> 01:47:45.680 to do is it's just you know, this guy justin 1777 01:47:45.760 --> 01:47:49.840 Garcia will not come on the show, but he feels 1778 01:47:50.399 --> 01:47:55.399 he is one hundred percent justified in every dime he's keeping. 1779 01:47:55.840 --> 01:47:58.520 And I think, even though I don't agree with him, 1780 01:47:59.039 --> 01:48:01.560 I think I need to bring out as much as 1781 01:48:01.600 --> 01:48:05.000 possible on what he was thinking if I can, even 1782 01:48:05.039 --> 01:48:08.600 though he doesn't want to be on I don't have to, 1783 01:48:09.039 --> 01:48:12.039 you know, side with him, but I should bring out 1784 01:48:12.079 --> 01:48:16.239 what his belief is. And his belief is that he 1785 01:48:16.399 --> 01:48:20.119 was delayed and he wants to be paid and he 1786 01:48:20.199 --> 01:48:21.680 has some penalty clauses. 1787 01:48:21.960 --> 01:48:23.479 Would that be it in a nutshell? 1788 01:48:26.800 --> 01:48:30.720 I would think that. Yeah, I think that's a fair characterization. 1789 01:48:31.399 --> 01:48:31.640 There. 1790 01:48:31.920 --> 01:48:34.720 Again, there's some provisions in the contract. There's obviously a 1791 01:48:34.800 --> 01:48:38.359 dispute between the parties, as say, hey, who's in breach, 1792 01:48:38.399 --> 01:48:41.680 who's responsible to deal with the issues with the exactly? 1793 01:48:43.039 --> 01:48:45.680 But even if she didn't deal with him, even if 1794 01:48:45.680 --> 01:48:48.079 she just wanted to back out and it was too 1795 01:48:48.159 --> 01:48:51.239 much hassle for her at the time, I mean, there's 1796 01:48:51.279 --> 01:48:55.279 a limit to the losses here. I mean, you can't 1797 01:48:55.359 --> 01:48:58.319 just keep racking up losses saying I'm not going to 1798 01:48:58.399 --> 01:49:00.800 do any more work. I blocked this out for you, 1799 01:49:01.239 --> 01:49:03.239 and I'm going to charge you so much a day, 1800 01:49:03.960 --> 01:49:06.039 you know, I mean, I mean again, I'm not trying 1801 01:49:06.039 --> 01:49:08.520 to put words in your mouth, but you know you 1802 01:49:08.680 --> 01:49:13.279 have to mitigate your losses as a contractor there. 1803 01:49:13.439 --> 01:49:15.800 Yeah, that That's exactly how I was going to respond, 1804 01:49:15.920 --> 01:49:18.039 is you know, you're correct, there is you know, a 1805 01:49:18.159 --> 01:49:23.399 duty that the parties have to mitigate their damages there. 1806 01:49:23.560 --> 01:49:25.359 You know, again they're kind of pointing to the language 1807 01:49:25.359 --> 01:49:28.159 and the contract to say, hey, you know you're liquidated. 1808 01:49:28.239 --> 01:49:29.239 Dat's provision. 1809 01:49:29.600 --> 01:49:29.760 You know. 1810 01:49:30.319 --> 01:49:33.199 Our response is again, is one of public policy that 1811 01:49:33.479 --> 01:49:37.479 you know haven't been pulled, you know, if you haven't 1812 01:49:37.520 --> 01:49:42.000 performed fifty percent and penalty. 1813 01:49:44.000 --> 01:49:46.319 What Misston is talking about when he. 1814 01:49:46.319 --> 01:49:53.479 Talks about you know public uh you know, public service 1815 01:49:53.560 --> 01:49:55.800 or what was the term you use, uh policy? 1816 01:49:56.800 --> 01:49:59.159 Public policy in general? 1817 01:49:59.600 --> 01:50:03.039 What the means, and it happens in bankruptcy in all 1818 01:50:03.119 --> 01:50:07.079 kinds that even though even though there may not be 1819 01:50:07.119 --> 01:50:12.560 a specific law written for it or a specific breach 1820 01:50:13.239 --> 01:50:17.960 that can be noted, or even if something did happen, 1821 01:50:18.680 --> 01:50:24.720 the overall public policy meaning if the public in general 1822 01:50:25.840 --> 01:50:30.039 did not react this way, it could be bad for society. 1823 01:50:30.199 --> 01:50:34.239 I mean, that's truly where it came from. It came 1824 01:50:34.279 --> 01:50:42.000 from the philosophy that everything has to be for public interest. 1825 01:50:42.600 --> 01:50:44.720 Even if it doesn't. 1826 01:50:44.359 --> 01:50:47.119 Appear to be exactly the way the contract is written, 1827 01:50:47.920 --> 01:50:53.399 it's a spirit of all law that says, hey, this 1828 01:50:53.439 --> 01:50:54.840 is against public policy. 1829 01:50:54.960 --> 01:50:56.199 I'm going to give you an example. 1830 01:50:56.720 --> 01:51:01.039 In bankruptcy, some people decide to keep paying on their house. 1831 01:51:02.319 --> 01:51:08.840 They never miss a payment, and even though personal liability 1832 01:51:09.760 --> 01:51:13.239 is removed from the loan, now the deed of trust 1833 01:51:13.279 --> 01:51:16.159 is still on the house. But the person if they 1834 01:51:16.199 --> 01:51:22.239 ever defaulted and walked away and the home was underwater 1835 01:51:23.039 --> 01:51:27.039 or behind, you know, and and there was a deficiency, 1836 01:51:27.079 --> 01:51:31.760 they couldn't go after the borrower personally. But even though 1837 01:51:31.840 --> 01:51:36.920 that personal obligation is removed, that person is still living 1838 01:51:36.960 --> 01:51:41.319 in the home and making payments, and for a bank, 1839 01:51:41.560 --> 01:51:45.039 even though the bank would have a legal right to 1840 01:51:46.039 --> 01:51:49.880 foreclose on that house during a bankruptcy, it would be 1841 01:51:49.960 --> 01:51:53.760 against public policy to do so. It would do no good. 1842 01:51:54.800 --> 01:51:57.520 And so for years and years and years and years 1843 01:51:57.560 --> 01:52:02.279 and years, people have been declaring bankruptcies, continuing to make 1844 01:52:02.319 --> 01:52:07.600 their monthly payment on their house, and banks have not foreclosed. 1845 01:52:09.479 --> 01:52:12.800 That's so the reason I bring up public policy is 1846 01:52:12.840 --> 01:52:15.880 he's made several mentions of it, and we really need 1847 01:52:15.920 --> 01:52:18.680 to talk about it because it is an area of 1848 01:52:18.760 --> 01:52:23.319 law public policy. There's also an area of law that 1849 01:52:23.359 --> 01:52:28.279 people don't talk about a lot unconscionability that even if 1850 01:52:28.319 --> 01:52:31.840 something is written and people agree to things, Neil, I 1851 01:52:31.840 --> 01:52:34.640 don't know how you'd say it, but a reasonable man 1852 01:52:34.680 --> 01:52:38.159 would look at it and say, what, this is the most. 1853 01:52:37.960 --> 01:52:39.720 Crazy thing I have ever heard of. 1854 01:52:39.960 --> 01:52:44.680 I mean, it's so unconscionable that it can't be enforced. 1855 01:52:45.079 --> 01:52:47.039 Is that a good way of putting it? Or would 1856 01:52:47.079 --> 01:52:48.119 you put it in another way? 1857 01:52:49.560 --> 01:52:49.760 Yeah? 1858 01:52:49.800 --> 01:52:52.600 That's fair, and just kind of along the same line 1859 01:52:52.640 --> 01:52:55.920 of thought. You know, with respect to contract law, the 1860 01:52:56.640 --> 01:52:59.600 main sort of purpose in the event there is a 1861 01:52:59.640 --> 01:53:03.560 breed right is to sort of put the party, you know, 1862 01:53:03.600 --> 01:53:06.800 the non breaching party in the situation or position they 1863 01:53:06.840 --> 01:53:09.359 would have been, you know, had they're not been a 1864 01:53:09.399 --> 01:53:13.960 breach right. So with respect to liminated exactly visions the 1865 01:53:14.000 --> 01:53:17.760 course you're going to say, is it punitive or is 1866 01:53:17.800 --> 01:53:19.359 it a you know, a fair right? 1867 01:53:22.000 --> 01:53:25.560 Exactly exactly, mister Hollington. And that's a good way of 1868 01:53:25.600 --> 01:53:26.039 putting it. 1869 01:53:26.520 --> 01:53:30.640 The I'm reading the contract that Carol signed with Justin 1870 01:53:30.680 --> 01:53:35.560 Garcia's company, and here's what it says about about this 1871 01:53:35.640 --> 01:53:39.479 is the unconscionable part contractor maintains the right to build 1872 01:53:39.479 --> 01:53:42.319 for time and equipment at five hundred dollars per hour 1873 01:53:43.079 --> 01:53:46.079 if the stated project is delayed for any reason outside 1874 01:53:46.079 --> 01:53:49.479 of force majeure. And when I had a conversation with 1875 01:53:49.560 --> 01:53:52.640 mister Garcia on the phone, he told me that he's 1876 01:53:52.720 --> 01:53:56.199 relying on this five hundred dollars per hour to keep 1877 01:53:56.239 --> 01:54:00.239 her money, all sixty two thousand bucks, even though in 1878 01:54:00.279 --> 01:54:03.840 my opinion, that's insane. That's what it says right there 1879 01:54:03.840 --> 01:54:08.760 in black and white. It's beyond insane. It's I don't 1880 01:54:08.760 --> 01:54:09.600 know what the word is. 1881 01:54:11.920 --> 01:54:14.960 So it says I want you to actually text me 1882 01:54:15.039 --> 01:54:15.680 that clause. 1883 01:54:15.920 --> 01:54:21.760 I can because I'm writing brigade. Yeah, anyway, let's move on. 1884 01:54:23.479 --> 01:54:23.800 What's that? 1885 01:54:24.119 --> 01:54:28.039 Well, I would like Niel's interpretation of a clause like that. 1886 01:54:28.359 --> 01:54:32.039 What would stop them from doing ten thousand dollars an 1887 01:54:32.039 --> 01:54:36.880 hour or five hundred bucks a minute? It seems so arbitrary. 1888 01:54:37.239 --> 01:54:40.239 Yeah, I mean, in some respect it is right, because 1889 01:54:40.560 --> 01:54:43.640 you know, without you know, a court isn't going to 1890 01:54:43.720 --> 01:54:46.039 have any sort of oversight unless there's a law student 1891 01:54:46.039 --> 01:54:49.359 of disagreement over the scope, right, and then it's just 1892 01:54:49.399 --> 01:54:52.800 a matter of the judge. The kind of weigh in, 1893 01:54:53.119 --> 01:54:56.479 you know, is five hundred dollars an hour, is ten thousand, 1894 01:54:56.560 --> 01:55:00.439 whatever the number is, right? Is that punitive? Is it 1895 01:55:00.520 --> 01:55:03.880 a you know, a good face measure of what the 1896 01:55:04.159 --> 01:55:06.439 reasonable damages. 1897 01:55:05.960 --> 01:55:06.760 And costs are? 1898 01:55:07.720 --> 01:55:10.680 Or is it meant to, you know, kind of penalize 1899 01:55:10.960 --> 01:55:16.359 the other party. So I mean, unfortunately with respect to contracts, 1900 01:55:16.359 --> 01:55:18.239 and you know, really the kind of you know, law 1901 01:55:18.279 --> 01:55:20.840 in general, there's a lot of shades of gray and 1902 01:55:20.880 --> 01:55:22.039 not black and white. 1903 01:55:22.199 --> 01:55:23.560 But yeah, I. 1904 01:55:25.840 --> 01:55:30.000 Would argue, you know, five hundred dollars an hour it 1905 01:55:30.640 --> 01:55:35.479 seems to me to not be a fairly accurate or fairy. 1906 01:55:35.800 --> 01:55:39.079 Especially since he has I want to build to Bill four. 1907 01:55:39.439 --> 01:55:41.600 I can see if he put in thre hundred hours 1908 01:55:41.600 --> 01:55:44.159 on it, but he's got he's noa Dmitri. 1909 01:55:44.399 --> 01:55:47.119 Send me that clause. That's interesting, Send me that clause. 1910 01:55:47.960 --> 01:55:51.880 I haven't forgotten about cornerstone roofing and bo I realize 1911 01:55:51.920 --> 01:55:53.399 you have things to say. I'm going to bring you 1912 01:55:53.479 --> 01:55:55.479 up to Let's take this quick break three or three 1913 01:55:55.520 --> 01:55:57.439 seven one three talks seven or three two five five 1914 01:55:57.600 --> 01:56:00.760 one clear garage yours remember this. They are the company 1915 01:56:00.760 --> 01:56:03.039 to call for any garage or problem, whether it's in 1916 01:56:03.079 --> 01:56:05.800 the opener, or it's in the door itself or any 1917 01:56:05.840 --> 01:56:08.720 part of the opener, or brand new, brand new doors, 1918 01:56:08.760 --> 01:56:11.159 brand new openers. I love these people. I've used them 1919 01:56:11.159 --> 01:56:14.640 on every house I've ever had one. Clear choice Doors 1920 01:56:14.840 --> 01:56:23.840 dot Com. Go with a sure thing Denver's Best roofer, 1921 01:56:23.960 --> 01:56:25.439 Excel Roofing dot Com. 1922 01:56:25.479 --> 01:56:28.760 You don't pay a cent until you're content than. 1923 01:56:30.880 --> 01:56:34.079 Time for an insurance check up free no obligation comparison 1924 01:56:34.199 --> 01:56:37.760 call Compass Insurance paying too much your coverage at dozens 1925 01:56:37.760 --> 01:56:40.520 of insurance companies find out now three all three seven 1926 01:56:40.520 --> 01:56:42.880 to seven to one help. You'll think you're his only 1927 01:56:42.960 --> 01:56:45.439 customer when you choose Frank durand the real estate Man 1928 01:56:45.479 --> 01:56:48.880 dot com to list your home with Remax Alliance three 1929 01:56:48.960 --> 01:56:51.560 oh three nine two zero sixteen twenty two. 1930 01:56:53.199 --> 01:56:54.199 I'm Tom Martino. 1931 01:56:54.359 --> 01:56:58.119 Man turns out to be a very very informative show. 1932 01:56:59.079 --> 01:57:02.520 So I want to go so uh back to this 1933 01:57:02.720 --> 01:57:04.479 the roofing. I don't want him to run out of time. 1934 01:57:04.840 --> 01:57:07.359 Cornerstone Roofing and then bo hang on will come back 1935 01:57:07.399 --> 01:57:11.680 to you and Neil and but Anthony. So so basically 1936 01:57:11.760 --> 01:57:14.319 you hired Cornerstone Roofing to replace the roof on your 1937 01:57:14.319 --> 01:57:14.840 town home. 1938 01:57:14.840 --> 01:57:21.479 What happened, well, they they finally were able to start 1939 01:57:21.520 --> 01:57:25.600 the job, and it was a time in July where 1940 01:57:25.600 --> 01:57:29.359 it was just raining really heavy every day and I 1941 01:57:29.399 --> 01:57:33.399 came home from work and I found water all inside 1942 01:57:33.399 --> 01:57:37.600 the house. Took pictures, sent it to the project manager. 1943 01:57:38.680 --> 01:57:41.239 He apologized, said they'd make it right. 1944 01:57:43.840 --> 01:57:48.239 And it just well, so your so had your homeowner's insurance. 1945 01:57:48.720 --> 01:57:54.159 So what happened then, well, he said that they would 1946 01:57:54.159 --> 01:57:58.319 make it right, and in communication with him, he said, 1947 01:57:58.359 --> 01:58:03.479 there was I guess someone above him that had to 1948 01:58:03.520 --> 01:58:07.880 be the one to make any decisions, and they just 1949 01:58:08.079 --> 01:58:10.439 were never available. They were never there. 1950 01:58:10.800 --> 01:58:13.560 Okay, So here's what I want to know, Anthony, Anthony, 1951 01:58:14.000 --> 01:58:16.239 bro Anthony, where does the sand right now? 1952 01:58:16.279 --> 01:58:17.880 Today? Right now today? 1953 01:58:18.079 --> 01:58:20.840 Had they ever done anything for that intern First of all, 1954 01:58:21.039 --> 01:58:22.279 did they finish your roof? 1955 01:58:24.319 --> 01:58:27.239 They did, and it took them three days for the 1956 01:58:27.279 --> 01:58:30.880 two sides, and the roofs and the gutters do look good. 1957 01:58:31.000 --> 01:58:32.439 But good. 1958 01:58:32.720 --> 01:58:35.760 Now the next thing, next thing, did they ever do 1959 01:58:35.880 --> 01:58:37.680 anything with the interior damage? 1960 01:58:39.640 --> 01:58:44.000 No? They the project manager had a couple of drywall 1961 01:58:44.079 --> 01:58:47.039 and painter people come by and take a look. And 1962 01:58:47.279 --> 01:58:49.920 I thought this is a little more than yourrywall. 1963 01:58:50.039 --> 01:58:53.000 So what's the residual damage you have right now? 1964 01:58:55.239 --> 01:59:00.800 Well, they contacted a restoration company, couple of them. They've 1965 01:59:00.840 --> 01:59:02.880 wanted they wanted to Hey. 1966 01:59:02.640 --> 01:59:06.520 Bro, Anthony, Anthony, you have to understand something. I get you, man, 1967 01:59:06.600 --> 01:59:08.359 I know you want to tell me the story, but 1968 01:59:08.439 --> 01:59:11.760 I'm not asking process, I'm asking results. 1969 01:59:12.199 --> 01:59:15.520 What inside damage do you have? 1970 01:59:17.800 --> 01:59:22.399 H Well, I I've got big holes in the ceiling 1971 01:59:22.439 --> 01:59:26.159 where they patched it because they had remove all insulation. 1972 01:59:26.840 --> 01:59:30.079 I'm missing half of my kitchen, missing the two feet 1973 01:59:30.159 --> 01:59:33.199 up from the floor on the dry wall and the 1974 01:59:33.239 --> 01:59:35.760 insulation on the outer walls. And I'm missing half of 1975 01:59:35.800 --> 01:59:37.359 my well, most of my floor in the. 1976 01:59:37.600 --> 01:59:43.720 Holy crap ye yes, sir, Wow, how much will it 1977 01:59:43.920 --> 01:59:45.439 cost to fix all of that? 1978 01:59:47.880 --> 01:59:51.479 Well, the roof was only about eight thousand, but the 1979 01:59:51.520 --> 01:59:54.640 restoration is I think we're up over twenty five thousand 1980 01:59:54.760 --> 01:59:55.119 right now. 1981 01:59:56.199 --> 01:59:59.520 Wait a minute, so you already this is bad news? 1982 02:00:00.239 --> 02:00:04.600 Oh god, you already engaged a company to do your restoration. 1983 02:00:06.560 --> 02:00:12.640 Well it was through the Cornerstone's insurance. It had been approved. 1984 02:00:12.720 --> 02:00:15.560 Oh oh oh, hold on, hold on, hold on. 1985 02:00:15.640 --> 02:00:19.800 So wait a minute, Cornerstone Cornerstone's insurance. 1986 02:00:20.720 --> 02:00:22.880 They did put an acclaim with their insurance. 1987 02:00:24.399 --> 02:00:27.760 Yeah, I put an acclaim with their insurance, yeah, sure. 1988 02:00:27.640 --> 02:00:28.359 Did, Okay. 1989 02:00:28.439 --> 02:00:31.760 And and their insurance has been paying for part for 1990 02:00:31.840 --> 02:00:32.760 some restoration. 1991 02:00:34.760 --> 02:00:37.880 No, they only wanted to pay one check for everything. 1992 02:00:38.720 --> 02:00:47.319 But the adjuster through Cornerstone, well whoever they contracted but 1993 02:00:47.880 --> 02:00:51.159 had approved the work, and I was out of town. 1994 02:00:51.760 --> 02:00:56.680 And then they changed adjusters the Cornerstone's insurance, and then 1995 02:00:56.720 --> 02:00:58.640 they stopped the work on the house. And it's been 1996 02:00:58.680 --> 02:00:59.920 that way. 1997 02:00:59.520 --> 02:01:00.479 Okay, Okay. 1998 02:01:00.800 --> 02:01:04.840 How much do you think they have done in percentage? 1999 02:01:04.960 --> 02:01:08.640 Twenty five percent of the work? Fifty percent, one hundred percent? 2000 02:01:08.720 --> 02:01:15.399 What talking about the restoration company? 2001 02:01:15.479 --> 02:01:16.920 Yeah you put no? 2002 02:01:16.920 --> 02:01:16.960 No? 2003 02:01:17.239 --> 02:01:17.439 Yeah? 2004 02:01:17.479 --> 02:01:17.680 Yeah? 2005 02:01:17.720 --> 02:01:17.920 Yeah? 2006 02:01:17.960 --> 02:01:20.000 How much? Yeah? How much did they do so far? 2007 02:01:22.359 --> 02:01:28.079 I'd say probably less than half because they did all 2008 02:01:28.600 --> 02:01:32.720 tear out, but there's still additional work. 2009 02:01:32.840 --> 02:01:33.560 I got it. 2010 02:01:33.560 --> 02:01:38.960 Okay, So Anthony, Anthony, Anthony, I have really this is 2011 02:01:39.039 --> 02:01:40.520 like the lightning round in Jeopardy. 2012 02:01:40.560 --> 02:01:41.800 I don't need a lot of story. 2013 02:01:42.119 --> 02:01:45.840 What I want to know is does the insurance company 2014 02:01:47.000 --> 02:01:53.439 or does Cornerstone acknowledge they still owe you repairs? 2015 02:01:55.319 --> 02:01:59.039 They won't even respond to email or call or anything. 2016 02:01:59.119 --> 02:02:00.640 They just it's so. 2017 02:02:01.119 --> 02:02:05.439 You're being totally ghosted by You're being ghosted by these people. 2018 02:02:06.680 --> 02:02:10.960 Yeah, the corner the Cornerstone and their insurance company. Right, yes, sir. 2019 02:02:11.560 --> 02:02:15.199 Why do you think what happened that all of a sudden? 2020 02:02:15.560 --> 02:02:18.319 Why were they helping it first and not now? 2021 02:02:18.439 --> 02:02:19.199 What happened? 2022 02:02:21.279 --> 02:02:27.399 Well? They what I was told through the manager for 2023 02:02:27.439 --> 02:02:32.000 the restoration company is that yeah, home inspector had only 2024 02:02:32.000 --> 02:02:35.479 approved like thirteen hundred dollars and repairs, and it's like, 2025 02:02:35.800 --> 02:02:38.159 how can you approve only thirteen hundred dollars? 2026 02:02:38.159 --> 02:02:41.359 Okay, got it? So you're thinking, here's what you're thinking. 2027 02:02:41.560 --> 02:02:43.840 It was way more than they thought, so they didn't 2028 02:02:43.880 --> 02:02:47.760 want So basically, you're being ghosted. How long have you 2029 02:02:47.840 --> 02:02:51.159 been ghosted? One hundred percent? Right now where they haven't 2030 02:02:51.159 --> 02:02:52.239 contacted you at. 2031 02:02:52.119 --> 02:03:01.800 All, let's see, probably September, I guess September. 2032 02:03:01.800 --> 02:03:05.520 Oh man, no, no, no, listen, Anthony, we got to 2033 02:03:05.640 --> 02:03:08.880 jump on this. But I want to ask another obvious question. 2034 02:03:08.960 --> 02:03:11.359 I have to take a break. Did you ever. 2035 02:03:11.159 --> 02:03:14.439 Put an acclaim with your insurance because this would be 2036 02:03:14.439 --> 02:03:16.960 a no fault, this is they would do it and 2037 02:03:17.000 --> 02:03:21.039 go after the other company. Did you ever ever contact 2038 02:03:21.039 --> 02:03:21.720 your insurance. 2039 02:03:23.399 --> 02:03:25.399 Yes, and I told them what was going on, and 2040 02:03:25.439 --> 02:03:29.560 they actually reached out to Cornerstone and they got ghost 2041 02:03:29.640 --> 02:03:36.760 to do. And Matt Stanford had said that going claiming 2042 02:03:36.880 --> 02:03:40.119 my insurance on it would be an option. I'm like, well, 2043 02:03:40.319 --> 02:03:42.880 I don't want to do that, but you know he's 2044 02:03:42.880 --> 02:03:43.399 the expert. 2045 02:03:43.479 --> 02:03:45.720 So did you do it? 2046 02:03:47.319 --> 02:03:49.880 No? No, I'm still in communication with Matt. 2047 02:03:49.920 --> 02:03:53.920 We're kind of he was okay, and calling Matt. 2048 02:03:54.399 --> 02:03:59.159 Calling Matt at Paragon was a very wise decision. 2049 02:03:59.600 --> 02:04:01.920 Hold on on, we got more coming up. 2050 02:04:02.119 --> 02:04:04.199 Don't hang up. I'm gonna go back and forth. I'll 2051 02:04:04.239 --> 02:04:06.399 go back to you, but I need to take bow 2052 02:04:06.520 --> 02:04:09.600 after this. I'm Tom Martino three oh three seven one 2053 02:04:09.640 --> 02:04:17.199 three A two five five. Go with a sure thing 2054 02:04:17.319 --> 02:04:20.119 Denver's best roofer Excel roofing dot com. 2055 02:04:20.159 --> 02:04:22.199 You don't pay a cent until you're content. 2056 02:04:25.560 --> 02:04:28.760 Time for an insurance check up free no obligation comparison 2057 02:04:28.880 --> 02:04:32.439 call Compass Insurance paying too much your coverage at dozens 2058 02:04:32.439 --> 02:04:35.199 of insurance companies find out now three oh three seven 2059 02:04:35.279 --> 02:04:38.079 seven to one help. You'll think you're his only customer 2060 02:04:38.119 --> 02:04:40.800 when you choose Frank durand Thereal estate man dot com 2061 02:04:40.840 --> 02:04:43.960 to list your home with Remax Alliance three oh three 2062 02:04:44.039 --> 02:04:53.439 nine two zero sixteen twenty two. Hey, I'm Tom Martino, 2063 02:04:53.720 --> 02:04:58.159 your trouble trouble shooter three oh three seven one three 2064 02:04:58.239 --> 02:04:59.600 talk seven to three eight two five five. 2065 02:04:59.680 --> 02:04:59.960 Listen. 2066 02:05:00.279 --> 02:05:02.319 A lot of people have been texting asking, Hey, this 2067 02:05:02.479 --> 02:05:05.159 Neil Hollington sounds like a great guy. If I want 2068 02:05:05.159 --> 02:05:06.880 to go after a contract or, I feel I've been 2069 02:05:06.880 --> 02:05:10.079 taken advantage of. How do I get in touch with him? Well, 2070 02:05:11.560 --> 02:05:15.359 I'm gonna give you his number. It's Hollington Law Firm, Neil. 2071 02:05:15.399 --> 02:05:17.560 I don't know your website. What's your website? 2072 02:05:20.359 --> 02:05:23.640 Tom, It's just Hollington Lawfirm dot com. 2073 02:05:24.840 --> 02:05:31.039 Great, and that's h O L L I NNG hollingonon 2074 02:05:31.279 --> 02:05:35.920 ton just like it sounds. Hollington Lawfirm dot com three 2075 02:05:36.000 --> 02:05:40.000 all three two seven six. 2076 02:05:41.319 --> 02:05:43.239 Twenty six forty seven. 2077 02:05:43.439 --> 02:05:46.039 Hey does he do free initial consultations? 2078 02:05:47.800 --> 02:05:51.319 We do, yes, Neil? 2079 02:05:51.560 --> 02:05:52.880 What kind of cases? 2080 02:05:54.399 --> 02:05:57.000 I'm just gonna warn you we can be a real 2081 02:05:57.119 --> 02:05:59.640 bug and get you on the show a lot and 2082 02:05:59.680 --> 02:06:02.319 get you a lot of clients. And I say that 2083 02:06:03.159 --> 02:06:07.520 not you know, meaning a lot of people say, oh no, Tom, 2084 02:06:07.720 --> 02:06:09.800 I don't do that. I don't do that. In other words, 2085 02:06:09.800 --> 02:06:11.199 I don't want to bring you just a bunch of 2086 02:06:11.239 --> 02:06:13.000 people that have problems. 2087 02:06:13.199 --> 02:06:15.479 What do you look for? What kind of clients, what 2088 02:06:15.640 --> 02:06:16.439 kind of cases? 2089 02:06:18.199 --> 02:06:21.600 Well, primarily, I guess the cases that we hand, we're 2090 02:06:21.680 --> 02:06:24.359 kind of into two buckets. One, we do a lot 2091 02:06:24.399 --> 02:06:29.079 of construction defect litigation, whether it's new construction or kind 2092 02:06:29.079 --> 02:06:33.800 of large remodeling projects that kind of gone around. And 2093 02:06:33.840 --> 02:06:36.359 then beyond that, we do handle a lot of first 2094 02:06:36.359 --> 02:06:38.800 party property insurance claims as well. 2095 02:06:41.159 --> 02:06:49.239 Okay, cool now, Deputy Bow and Anthony, we're not done 2096 02:06:49.239 --> 02:06:53.119 with you. But Deputy Bow, what you left out here? 2097 02:06:53.159 --> 02:06:55.840 You've been listening? Chime in here on. 2098 02:06:55.840 --> 02:07:02.279 The Carol called in on number twenty third. Yeah, this 2099 02:07:02.399 --> 02:07:06.279 piece of crap took sixty two thousand dollars from Carol. 2100 02:07:06.560 --> 02:07:10.000 He didn't do a damn thing over there. She bought 2101 02:07:10.000 --> 02:07:14.319 a cabin kit, she paid twenty eight thousand dollars for it, 2102 02:07:14.319 --> 02:07:20.479 it was delivered and justin Garcia's only reason for not 2103 02:07:20.520 --> 02:07:23.119 getting started on the work is because she didn't have 2104 02:07:23.199 --> 02:07:26.680 the right plans from the cabin company. She ordered the 2105 02:07:26.800 --> 02:07:30.640 right plans to build it within a week and part 2106 02:07:30.680 --> 02:07:33.359 of the sixty two thousand dollars. He was supposed to 2107 02:07:33.399 --> 02:07:37.199 at least cover the cabin kit during all of this. 2108 02:07:37.520 --> 02:07:40.800 He hasn't even covered up the cabin kit. He hasn't 2109 02:07:40.880 --> 02:07:45.079 done anything for her. He took her life savings. She's 2110 02:07:45.199 --> 02:07:52.439 living at someone's house, her cousin's house, waiting for his project. Begune. 2111 02:07:52.479 --> 02:07:57.319 This guy stole her life savings, and I think that 2112 02:07:57.439 --> 02:08:01.000 police should get involved for elderly steps. He's eighty years old, 2113 02:08:01.159 --> 02:08:05.600 he's destitute, Justin Garcia, took all of her money and 2114 02:08:05.680 --> 02:08:09.840 didn't do a damn thing. I'm just upset about it. 2115 02:08:11.159 --> 02:08:14.439 I don't blame you, bro, I love your passion. 2116 02:08:14.800 --> 02:08:17.960 And the picture. There's a picture of him on Patriot 2117 02:08:18.039 --> 02:08:19.399 Remodeling LLC. 2118 02:08:20.000 --> 02:08:23.479 I got him, yeahd Dimitri got that for me. 2119 02:08:24.000 --> 02:08:26.359 Yeah. He's even called into the show. He thinks he's 2120 02:08:26.600 --> 02:08:30.159 justified because he has this bass five hundred dollars an 2121 02:08:30.279 --> 02:08:33.760 hour clause. Well, dude, he hasn't even went out there 2122 02:08:33.800 --> 02:08:37.239 to cover that the cabin kit. He just stole her money, 2123 02:08:37.800 --> 02:08:40.399 and I think the call we should call his number. 2124 02:08:40.479 --> 02:08:44.399 I mean, I don't know what this. I really appreciate you. 2125 02:08:44.520 --> 02:08:46.399 No, No, I know what you're saying, bro, I know 2126 02:08:46.439 --> 02:08:49.600 what you're saying, and we will go to war with him. 2127 02:08:49.640 --> 02:08:51.560 That we call that going to war. And again that's 2128 02:08:51.560 --> 02:08:55.159 something an attorney would never do or sanction. It's where 2129 02:08:55.199 --> 02:08:58.720 we tell people. Here's what we do, Neil. We tell people, Look, 2130 02:09:00.119 --> 02:09:04.279 contractors always want reviews. They beg for reviews, they beg 2131 02:09:04.359 --> 02:09:06.159 for leads, they beg for feedback. 2132 02:09:06.479 --> 02:09:08.640 So give him feedback. We give out his. 2133 02:09:08.680 --> 02:09:12.199 Number and say, look, let him know you heard about him. 2134 02:09:12.520 --> 02:09:15.319 I think when people know that, it helps. Again, I'm 2135 02:09:15.319 --> 02:09:17.920 not asking, you know, Neil or attorneys don't. 2136 02:09:17.760 --> 02:09:21.880 Normally do stuff like that. So anyway, here's the bottom line. 2137 02:09:22.119 --> 02:09:26.560 At least she's being helped right bo And we didn't 2138 02:09:26.600 --> 02:09:27.079 have anyone. 2139 02:09:27.880 --> 02:09:31.199 Yeah, and we got this lawyer. Neil's doing this work 2140 02:09:31.279 --> 02:09:34.920 for no charge for pro bono, which I think is great. 2141 02:09:34.920 --> 02:09:37.319 I'm glad to meet you found this lawyer to help 2142 02:09:37.359 --> 02:09:39.239 her out. I want to see. 2143 02:09:39.960 --> 02:09:43.039 Yeah, you know, I don't want to make this clear. 2144 02:09:43.079 --> 02:09:46.640 You know, he doesn't work for free. And again, you know, 2145 02:09:46.720 --> 02:09:47.880 everybody makes their own deal. 2146 02:09:47.960 --> 02:09:49.920 I'm not I'm not trying to hawk him as being 2147 02:09:49.920 --> 02:09:52.359 somebody who's going to take care of everybody. I want 2148 02:09:52.359 --> 02:09:56.439 to be fair here, but I like my Mom would 2149 02:09:56.479 --> 02:09:58.800 say he's doing God's work. I mean, when you help 2150 02:09:58.840 --> 02:10:01.560 people who have been ripped off, I just can't believe 2151 02:10:01.680 --> 02:10:06.279 how many people there are, how many we get on 2152 02:10:06.319 --> 02:10:11.760 a yearly basis that put money down and got nothing 2153 02:10:11.800 --> 02:10:12.359 in return. 2154 02:10:13.600 --> 02:10:17.960 And Bo is very upset. And Bo, did he. 2155 02:10:17.840 --> 02:10:20.520 Give you the nonsense about the five hundred dollars an 2156 02:10:20.520 --> 02:10:22.159 hour that ate up the money? 2157 02:10:22.520 --> 02:10:25.920 He was brazen. He called into the show and bragged 2158 02:10:25.960 --> 02:10:29.760 about this five hundred dollars an hour clause for when 2159 02:10:29.760 --> 02:10:32.399 the work wasn't started. These the one is supposed to 2160 02:10:32.399 --> 02:10:35.159 get the work started. It was only the lay two 2161 02:10:35.239 --> 02:10:38.079 weeks to get the correct plans. He didn't even freaking 2162 02:10:38.119 --> 02:10:40.079 go out there and cover the project. 2163 02:10:40.239 --> 02:10:41.720 You know what this is? 2164 02:10:42.079 --> 02:10:43.800 This is some inside information. 2165 02:10:45.159 --> 02:10:48.119 This is some inside information, and I'm not sure Neil 2166 02:10:48.159 --> 02:10:48.880 wants to even. 2167 02:10:48.720 --> 02:10:49.399 Talk about it. 2168 02:10:49.880 --> 02:10:53.560 But whenever we're up against the scumbag or somebody sues me, 2169 02:10:54.840 --> 02:10:57.760 we always look at the opposing council. You know, who 2170 02:10:57.840 --> 02:11:00.600 would take this. I mean not that I think there's 2171 02:11:00.640 --> 02:11:03.239 anything wrong with them. What I mean by that is 2172 02:11:03.279 --> 02:11:07.039 everyone deserves counsel. You know, I'm not judging the counsel 2173 02:11:07.159 --> 02:11:10.279 for the client. They took but I am sizing them 2174 02:11:10.359 --> 02:11:13.880 up as to what kind of adversary. 2175 02:11:13.199 --> 02:11:15.960 They would be. And one thing. 2176 02:11:17.359 --> 02:11:21.319 Some of us do in these cases, and I will say, 2177 02:11:21.439 --> 02:11:29.039 you look at their bar number and and that tells 2178 02:11:29.079 --> 02:11:31.600 you basically how long they've been around. 2179 02:11:31.640 --> 02:11:33.640 I mean, that's like a little weird thing. 2180 02:11:34.039 --> 02:11:37.720 You look at their you look at their record, you 2181 02:11:37.760 --> 02:11:40.479 look at what they've done. And Neil, you know, like 2182 02:11:40.560 --> 02:11:42.000 I said, I don't want to get personal on the 2183 02:11:42.000 --> 02:11:44.359 air or anything, but I'm sure you sized up. 2184 02:11:44.399 --> 02:11:47.359 You know who would take this case? Who did he get? 2185 02:11:47.399 --> 02:11:48.039 What they get? 2186 02:11:48.159 --> 02:11:51.279 You can always tell when somebody gets a family friend 2187 02:11:51.359 --> 02:11:55.279 or somebody who does primarily other law and then they 2188 02:11:55.319 --> 02:11:59.439 get someone here or in other words, you can. 2189 02:11:59.319 --> 02:12:04.640 Tell a lot by how they're shoring up for war. 2190 02:12:07.279 --> 02:12:11.359 Neil, did you do some due diligence on that you 2191 02:12:11.479 --> 02:12:12.840 rather keep it to yourself or what? 2192 02:12:14.800 --> 02:12:15.399 Uh? You know? 2193 02:12:15.439 --> 02:12:20.479 I want to kind of be somewhat mom. I mean, 2194 02:12:20.479 --> 02:12:23.000 I will say that you know, the the attorney on 2195 02:12:23.039 --> 02:12:25.880 the other side, they've been around for a while. I'm 2196 02:12:25.880 --> 02:12:29.640 not sure, okay for what cases technically specialize in, but 2197 02:12:29.720 --> 02:12:31.439 I mean I will say that you know, from the 2198 02:12:31.439 --> 02:12:34.560 discussions that we've had, I feel like they are reasonable, 2199 02:12:34.560 --> 02:12:36.800 which is always kind of a breath good here. 2200 02:12:37.119 --> 02:12:41.199 Actually, you you really want good attorneys on the other side, right, Neil, 2201 02:12:41.239 --> 02:12:45.760 I mean truly, because there's nothing worse than an attorney 2202 02:12:46.159 --> 02:12:50.439 that is filled with bravado and other stuff but not 2203 02:12:51.319 --> 02:12:52.439 knowledge of the law. 2204 02:12:55.000 --> 02:12:57.439 Yeah, I mean, it's sort of my perspective two cents 2205 02:12:57.479 --> 02:13:01.920 on everything is you know, you you don't need to 2206 02:13:02.000 --> 02:13:05.199 pick a fight necessarily over everything, right, Like, you have 2207 02:13:05.239 --> 02:13:08.319 your standings that you take, but I mean, if you 2208 02:13:08.560 --> 02:13:11.920 argue about absolutely everything, you don't get anywhere. So it's 2209 02:13:11.960 --> 02:13:14.239 always nice when you do have attorneys on the other 2210 02:13:14.279 --> 02:13:17.439 side that you know, they're skilled, they know their arguments, 2211 02:13:17.479 --> 02:13:19.840 but at the same time they're willing to kind of 2212 02:13:19.880 --> 02:13:22.840 work with you in the hopes that we can get 2213 02:13:22.880 --> 02:13:25.920 a resolution to the case. Right. 2214 02:13:26.760 --> 02:13:30.680 So that's kind of yeah good And I'm gonna I'll 2215 02:13:30.760 --> 02:13:34.159 let you go, Neil, and I Neil, I'm going to 2216 02:13:34.239 --> 02:13:34.600 let you go. 2217 02:13:34.800 --> 02:13:35.800 Thank you for being here. 2218 02:13:36.000 --> 02:13:41.720 Hollington Law Firm three Ozho three two seven six twenty 2219 02:13:41.760 --> 02:13:43.560 six forty seven more coming right up.