Speaker 1: Yeah, da.
Speaker 2: Need advice, so you don't have.
Speaker 1: Come running as fast as we can. Shooter's gonna help coming.
Speaker 3: Man. This is the Troubleshooter Show now, Tom Martinez, Hey,
Speaker 3: welcome to the show.
Speaker 4: I'm Tom here to help you solve problems, answer questions,
Speaker 4: to take complaints, make your life a little easier, as
Speaker 4: I've been doing for years and years. We have a
Speaker 4: guest today we'll get to and uh. We also have
Speaker 4: Major Mark Major at the Mothership. And we and the guests,
Speaker 4: by the way, Brendan Killian Denver Shades dot Co and
Speaker 4: uh Denver Shades.
Speaker 3: He's with a Mark at the Mothership.
Speaker 4: And welcome Brendan Denver Shades dot Coe, which is made
Speaker 4: in the shade window coverings. I'm just curious about something
Speaker 4: real quick here, Brendan, are you there?
Speaker 3: Yes?
Speaker 5: On?
Speaker 3: Can you hear me? Is this a busy time?
Speaker 4: Do people want to get like stuff done before the
Speaker 4: holidays or is it slow because they wait till after
Speaker 4: the holidays?
Speaker 6: Well a little of both. A lot of times people
Speaker 6: well it was slow like running up to the election
Speaker 6: actually and then and then usually this is the time
Speaker 6: to order for holidays because people want to order a
Speaker 6: week before the holidays, and it's just not possible.
Speaker 3: So that's one thing I'm going to emphasize it. This
Speaker 3: is the time now, Okay, can you get stuff by Christmas?
Speaker 6: Absolutely? I could have out by Thanksgiving some things possibly,
Speaker 6: but it would literally be this week. And we are
Speaker 6: running a twenty five percent off Black Friday sale through
Speaker 6: the holidays.
Speaker 3: Nice of the entire order. Oh very cool?
Speaker 4: Okay, good, Hey, that's Brendan, and Brendan, you're going to
Speaker 4: miss out on Filet Mignon because you didn't come here today.
Speaker 3: So the hell with you? Oh No, what's hey, Carly?
Speaker 3: What's going on with your car? Carly? What's happening?
Speaker 7: Hi? Tom So? So last night we went to the
Speaker 7: Filmore Auditorium for a concert for my with my thirteen
Speaker 7: year old daughter and her thirteen year old friend.
Speaker 5: Would go to the.
Speaker 7: Wendy's located right next door to the Fillmore.
Speaker 4: Oh man, this happens a lot. You got towed from
Speaker 4: that Wendy's and hold on. This is what people usually
Speaker 4: tell me. They stopped at the Wendy's to get something
Speaker 4: to eat, and they really did use Wendy's.
Speaker 3: But something went wrong. But I want to ask you
Speaker 3: some real quick who was at the Filmore or who
Speaker 3: was at the venue.
Speaker 7: The band was called Chase Atlantic. They're kind of like
Speaker 7: an R and B rap group out of Australia.
Speaker 3: Very cool. I've heard of them, yes.
Speaker 7: And so I mean we parked there before. So we
Speaker 7: went to Demi Lovado two years ago in twenty twenty two,
Speaker 7: and I played six yards park there. We had no problems, right.
Speaker 8: Wait, so did you pay? Did you pay to that
Speaker 8: area of town?
Speaker 3: Did you pay to park there? We did so.
Speaker 7: As soon as you go in there. Last night, they
Speaker 7: charged us fifty dollars to park there. I paid cash, right,
Speaker 7: and the guy sand then he.
Speaker 4: Said, I didn't realize that Wendy's. I didn't realize that
Speaker 4: Wendy's allows people to park there for concerts. So it
Speaker 4: was actually open for concert parking, correct.
Speaker 7: And they charged people. So that later very close to
Speaker 7: the venue, and me and my friend wanted to be
Speaker 7: close because we have thirteen year old daughters, you know. Okay,
Speaker 7: so we paid them. We got done with a concert,
Speaker 7: went right out right. My car was gone.
Speaker 9: I got really.
Speaker 7: Worried because I have a Kia Sorrento, so I was
Speaker 7: almost thinking maybe it got stolen. Because of all the
Speaker 7: theft with it. But I called the tow truck company
Speaker 7: and they towed my car and looking into this more,
Speaker 7: this has been an ongoing situation for years at this
Speaker 7: Wendy's and this tow truck company before it was Wyatt Towing,
Speaker 7: and just yeah, but why did.
Speaker 10: They do it?
Speaker 4: If you paid, Carly, I don't understand why did they
Speaker 4: do it?
Speaker 7: It's a big scam, Tom Like from looking at all
Speaker 7: these things on Reddit that looks like the news even
Speaker 7: broadcast of this whole.
Speaker 8: Situation, Carley, I got a few questions, ring.
Speaker 3: Listen, I got a few questions.
Speaker 4: That's not the reason why this was shut That's not
Speaker 4: the reason why it was shut down.
Speaker 3: There's all kinds of reasons. And it wasn't shut down.
Speaker 4: It was sued by the Attorney General for violations of
Speaker 4: the law.
Speaker 3: Okay, listen, Carly. That has nothing to do with this.
Speaker 4: What I need to know about this is, first and foremost,
Speaker 4: were you the only one Toad.
Speaker 11: You know.
Speaker 7: That I know of? Yes, But when I talked to
Speaker 7: the Fillmore, I've talked to two employees that the Fillmore
Speaker 7: trying to get information about the parking venue, right, and
Speaker 7: they told me that this is a constant problem with them,
Speaker 7: and that it's like a scam.
Speaker 9: This is what they do to people.
Speaker 4: Okay, now, I assure you they do not do this
Speaker 4: on purpose. They do not collect money and purposely toe you.
Speaker 4: That would be insane. We would get more complaints than
Speaker 4: you'd ever dream of. However, I don't put it past
Speaker 4: them for someone to do something wrong. I don't think
Speaker 4: it's an ongoing organized thing where hey, come park here.
Speaker 3: But I need to ask a few questions.
Speaker 4: Does Wendy's or does anyone acknowledge that there was paid
Speaker 4: parking there?
Speaker 9: Yes?
Speaker 7: Yes, there usually is at every venue parking.
Speaker 4: Okay, so obviously they're not Obviously they're not towing everyone
Speaker 4: from that lot. We have to figure out why did
Speaker 4: they toe you, whether you agree with it or not.
Speaker 3: Did they give you a reason?
Speaker 7: No, no, they strictly said there was no ticket inside
Speaker 7: of your window.
Speaker 3: And I said, okay, hold on, that's the wait wait, way,
Speaker 3: that's the reason they said there was no ticket.
Speaker 4: Were you supposed to display a ticket? Listen, I'm not
Speaker 4: trying to hook you here, I'm trying to get some reason.
Speaker 3: Are you supposed to display a ticket?
Speaker 7: So two years ago, when we parked with Demi Levado
Speaker 7: and we're the same parking lot, same Wendy's and everything.
Speaker 7: We paid sixty dollars that day. We didn't get a
Speaker 7: ticket that day to even put in our window. We
Speaker 7: strictly parked there and we got out of Denie Levado
Speaker 7: and my car was there.
Speaker 4: That was two years ago. I'm not talking about two
Speaker 4: years ago. I want to know this time when you parked,
Speaker 4: did you get a ticket?
Speaker 11: No?
Speaker 7: He looks back at my license plate. He looked, he
Speaker 7: took a like a little shot of that, and he said,
Speaker 7: you can go to the back and that's where your
Speaker 7: parking will be. And I paid the cake.
Speaker 4: So no one was given No one was issued tickets
Speaker 4: for this parking lot.
Speaker 8: No.
Speaker 7: I even looked the other cars that were parked there,
Speaker 7: even when we got out of the venue, the other cars,
Speaker 7: and none of the cars had tickets on them.
Speaker 3: Okay, and that was the reason you were.
Speaker 9: Given yep by the yes.
Speaker 3: Wow wow.
Speaker 7: So like this happening to a single mom that can't
Speaker 7: tear her car out, can't get her kids to school.
Speaker 3: You know what, what is the name of the toe company?
Speaker 9: Okay?
Speaker 7: The toe company is called Elite Towing services.
Speaker 3: Uh huh.
Speaker 7: And then it looks like the parking attendant that that
Speaker 7: do the paid parking. They're a third party venue, right,
Speaker 7: they're called stop and park.
Speaker 3: Okay, hold on okay, okay, okay, And it was called
Speaker 3: stop and park okay?
Speaker 12: Correct?
Speaker 3: Man? What do you make of that mark?
Speaker 10: I don't know, man, I'd be curious if we called
Speaker 10: up there right now. Do they issue tickets? Did they
Speaker 10: issue tickets to other people that night?
Speaker 3: I would like to tell you.
Speaker 7: I have no proof of it because I paid cash.
Speaker 3: You know, no, I get it.
Speaker 10: Is it possible if someone flim flammg you out of it?
Speaker 3: Like some bum walked up and well makee just taking
Speaker 3: their money?
Speaker 7: I mean there is three parking attendants there.
Speaker 3: One was like yeah, but that guy I understand that.
Speaker 4: But that guy could have pocketed your money, is what
Speaker 4: I'm saying.
Speaker 7: Probably he had a stack of cash in his hand
Speaker 7: and then he had like a little like credit card
Speaker 7: kiosk in his hand.
Speaker 4: Also, so you paid cash and there was no receipt
Speaker 4: or anything.
Speaker 3: No, oh man, So how much did it cost you?
Speaker 7: Less? I'm learned for me?
Speaker 3: How much did it cost you to get your car?
Speaker 7: So if I wanted to pick up my car last
Speaker 7: night or before eight o'clock this morning, I would have
Speaker 7: paid three hundred and eighty four dollars and seventy six cents.
Speaker 7: Since did you did you pick it up?
Speaker 3: Did you pick it up?
Speaker 7: The rate change?
Speaker 3: Did you pick it up? Did you pick it up?
Speaker 3: Did you pick up your car?
Speaker 12: Yes?
Speaker 7: I did when this morning at eight thirty pm, eight
Speaker 7: thirty am with my dad.
Speaker 3: Okay, So how much are you out? Completely completely?
Speaker 7: Two hundred and eighty four dollars and sixteen seconds.
Speaker 3: Okay, Now if you.
Speaker 4: If you do you have anyone who witnessed you paying
Speaker 4: for that parking?
Speaker 7: Yes, yes, I have my friend Marlene that was in
Speaker 7: the car, the other adult, and then my two thirteen
Speaker 7: year olds.
Speaker 3: Okay, and why would you lie about that? I mean,
Speaker 3: you know what I'm saying is so I.
Speaker 7: Was like, this is just so horrible, Like it just
Speaker 7: makes you.
Speaker 9: Feel so horrible, you know what I mean?
Speaker 3: No, listen, listen thirteen.
Speaker 7: Year olds sitting out in the cold weather.
Speaker 4: Yeah, for the first time in my life. A few
Speaker 4: months ago, I had my car towed. It's a long story,
Speaker 4: but man, it is a terrible feeling. You feel screwed,
Speaker 4: no matter what, But I think in my case it
Speaker 4: was legit.
Speaker 3: There was a sign, it was covered by some There's
Speaker 3: definitely a sign. But here's the thing. I I don't know.
Speaker 4: It's because if we call, and I want to call,
Speaker 4: and I want to ask these people, I don't ump mark.
Speaker 3: If she went to small claims.
Speaker 4: Court, it's going to be would they take it the
Speaker 4: consideration these witnesses?
Speaker 10: Do you think, well, sure, the judge will take into
Speaker 10: consideration whoever she brings in there, absolutely, And.
Speaker 4: What do you think, like, so the toe company just
Speaker 4: goes and looks for tickets basically?
Speaker 3: Is that right? Is that what they said?
Speaker 7: That's just so that they told me. And they're like,
Speaker 7: we didn't see any tickets in your car or any
Speaker 7: privileges that you would have parking in that lot.
Speaker 3: Okay, all right? So I don't know, man, was the
Speaker 3: Wendy's open, by the way, it was?
Speaker 7: And so we ended up going through to drive through
Speaker 7: so I can talk to somebody there and just get
Speaker 7: the manager's name or somebody that I can reach out to, right,
Speaker 7: And he told me that pretty much. So the Wendy's
Speaker 7: is owned by somebody separately, and then there's a property
Speaker 7: manager and then there's a third party venue, which is
Speaker 7: a stop and park people right.
Speaker 4: Right, and probably Wendy's has nothing. Wendy's has nothing to
Speaker 4: do with it.
Speaker 7: Yeah, and she goes I've been told multiple times, and
Speaker 7: she goes. They really they just kind of they do
Speaker 7: this to people all the time.
Speaker 4: I think what happens is this. I think they cherry
Speaker 4: pick here and there and keep money. I think it's
Speaker 4: probably one or two of the attendants. I don't think,
Speaker 4: like I said, I don't think it's an organized thing
Speaker 4: because it wouldn't work. I mean, there would be too
Speaker 4: many victims if they just kept towing cars. I think
Speaker 4: they cherry pick them and just make an extra fifty
Speaker 4: bucks here and there. That's all I can think of.
Speaker 4: I mean, so here's what I'd like to do. Who's
Speaker 4: in the studio.
Speaker 12: I'll take care of it, Tom. I just have one
Speaker 12: I have one question.
Speaker 3: Yeah, go ahead.
Speaker 12: If anybody in our audience was there last night and
Speaker 12: got a ticket from the stop and park people, please
Speaker 12: call and let us know, because if that's the case,
Speaker 12: then obviously this is a flip flam, like Mark said,
Speaker 12: and somebody just pocketed fifty bucks in cash. If he
Speaker 12: had if he had a credit card reader, then obviously
Speaker 12: he couldn't do it. But if it with somebody from
Speaker 12: Stoppn Park, who's just what I'm thinking.
Speaker 4: I'm thinking that that thing may they might just keep
Speaker 4: some of the cash because if I choose to believe her,
Speaker 4: and I do, there's no reasons she's going to make
Speaker 4: up this whole elaborate story and call us this morning.
Speaker 4: So listen, Carly, I'm going to have Doc call over
Speaker 4: there and just say listen. And then also if ask
Speaker 4: them just straight up if they issued tickets last night,
Speaker 4: So what does that mean? If they did issue tickets
Speaker 4: and she didn't get one on her I mean, what
Speaker 4: how do we prove it? I think her friends, as
Speaker 4: Mark said, a judge would take into consideration that and
Speaker 4: I would definitely take it to the next level of
Speaker 4: small claims court. Now, obviously you would sue the toad
Speaker 4: company or no excuse me, I would say the parking
Speaker 4: company is who I would sue if they cost you
Speaker 4: that by not giving you a ticket. And if your
Speaker 4: friends are there that can testify they didn't give you
Speaker 4: a ticket, you paid. But hang on, Carly, and I'll
Speaker 4: have Deputy Doc take a look at this. Three oh
Speaker 4: three seven one three talk three oh three seven one
Speaker 4: three eight two five five Go with a sure thing
Speaker 4: Denver's Best roofer Excel Roofing dot com.
Speaker 3: You don't pay a cent until you're content.
Speaker 4: Wait time for an insurance check up free no obligation
Speaker 4: comparison call Compass Insurance paying too much your coverage at
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Speaker 4: seven seven to one help. You'll think you're his only
Speaker 4: customer when you choose Frank durand the real estate Man
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Speaker 4: oh three nine two zero sixteen twenty two. Hey Tom Martino,
Speaker 4: you're trouble shooter. Hey listen, I don't think I had
Speaker 4: all of the facts straight on the settlement with Wyatts.
Speaker 4: And we'll have one of our news peeps on soon
Speaker 4: to talk about that Wyat's I was told was forced
Speaker 4: to sell, So we'll talk about that.
Speaker 3: I did not Mark. Did you realize that I didn't realize.
Speaker 10: I found out this morning from one of the news
Speaker 10: guys he wanted to do an interview with us over
Speaker 10: the break for the news.
Speaker 3: Okay, so that's part man. And who was the guy
Speaker 3: that we knew that was the owner.
Speaker 10: He was actually the managing partner, I believe. I can't
Speaker 10: think of his name, honestly, but he didn't.
Speaker 3: Seem like a terrible guy at the time.
Speaker 6: No.
Speaker 10: I think what happened is Denver got him and find
Speaker 10: the hell out of him.
Speaker 3: Wow. So he must have been doing things wrong.
Speaker 10: Must have been Yeah, well I can't remember they changed
Speaker 10: all those towing laws.
Speaker 3: Yes, right, a Rose? What's going on with you? Rose?
Speaker 9: Hello?
Speaker 3: Hi Rose? What's going on? Okay?
Speaker 13: I was listening to your broadcaster.
Speaker 3: Yeah.
Speaker 13: I have been trying to get out of my contract
Speaker 13: with waste Management every time they overcharged me.
Speaker 3: Okay, can I ask you when you entered into that contract?
Speaker 3: I don't remember how long have you how long have
Speaker 3: you had their services? Do you recall roughly?
Speaker 13: Was I going to stay around?
Speaker 9: I'm going to say five or six years or something?
Speaker 3: Okay, so do you Okay?
Speaker 4: Those contracts are not perpetual, so do you never renewed them?
Speaker 3: They just automatically renewed?
Speaker 12: Right?
Speaker 14: So I called.
Speaker 13: When I called there, I said, I want to get
Speaker 13: rid of my service. Sure if you are in a
Speaker 13: contract until November?
Speaker 4: Now, why I mean, did they say that it was
Speaker 4: an automatically renewable contract.
Speaker 13: Yeah, but they called me on the phone, like when
Speaker 13: I was calling them about it's okay, sure, they said
Speaker 13: it was due in November, and I have been asking
Speaker 13: them to send me copies of everything.
Speaker 3: Yeah, but they can't. They can't, rose I'll bet you
Speaker 3: they can't.
Speaker 13: Well, okay, so I can't even go through the bills
Speaker 13: to tell you when they told me November. Anyway, So
Speaker 13: I sent them a letter September twenty eighth, making sure
Speaker 13: that it would get there before November first, telling you.
Speaker 4: I don't what you're bound. What I'm saying is, I
Speaker 4: don't think you have to do all of that.
Speaker 3: I think i'd call their bluff and do what. Okay?
Speaker 3: First of all, how do they get payment from you?
Speaker 13: I pay them?
Speaker 3: Okay. They do not draft any of your accounts or
Speaker 3: credit cards?
Speaker 7: Right, No, they do nothing.
Speaker 3: That's good.
Speaker 4: What I would do is write them a letter saying
Speaker 4: that you want to cancel the effective date and that's it.
Speaker 3: That's it.
Speaker 4: Don't pay them anymore and hire another company. They would
Speaker 4: have to prove that you have an ongoing contract. The
Speaker 4: courts look really down on these kinds of automatically renewable contracts,
Speaker 4: and I think they can't show you one.
Speaker 3: That's what I think. Okay, So.
Speaker 13: Yeah, I don't even remember signing a contract when I
Speaker 13: signed up.
Speaker 3: I'll bet you you didn't. I never signed one, and then.
Speaker 13: They told me I was in the contracts and I'm like,
Speaker 13: I'm not in a contry, you no.
Speaker 3: Deputy D.
Speaker 4: Deputy D in addition to being a deputy here knows
Speaker 4: all about the sanitation business and he's in the recycling business.
Speaker 4: D do you do you think? Okay, do you know
Speaker 4: how their contracts normally work.
Speaker 15: Yeah, every contract I've ever seen for a residential trash service,
Speaker 15: no matter who the hall or is, has an automatic
Speaker 15: renewal clause. However, almost nobody signs those contracts because most
Speaker 15: of the time the service is set up on the phone.
Speaker 3: So if they never come to the door and get
Speaker 3: a contract.
Speaker 16: No, no, I've never heard of that happening.
Speaker 15: So so Rose, if they can't provide you with a
Speaker 15: copy of the paper contract, it probably means one doesn't exist.
Speaker 15: So I think time was right on. Send them a
Speaker 15: certified letter. Say hey, beginning November one, I'm going to
Speaker 15: have a new Rusholder. Let's come la down please come
Speaker 15: and pick up your h your trash cans.
Speaker 13: Well, I've already done that. They did send me something
Speaker 13: in the mail. It was a contract, but dude.
Speaker 3: Hold on, hold on, hold on. Was it a contract
Speaker 3: you signed?
Speaker 11: No?
Speaker 3: Okay, well they don't have a contract you signed.
Speaker 7: Okay, okay, great.
Speaker 4: What does that contract say? What does that contract say.
Speaker 3: That you got? Oh gosh, when was it drafted? When
Speaker 3: was it drafted? What year.
Speaker 9: That part?
Speaker 13: I don't know right now.
Speaker 3: Okay, Well that's what I'm getting at. And if it
Speaker 3: was drafted in that year, were there ever any revisions
Speaker 3: or changes like in prices? Did you ever increase did
Speaker 3: they increase their price over the years?
Speaker 17: No?
Speaker 3: Oh, you you've paid the same thing for five years.
Speaker 7: I think so.
Speaker 3: I don't know.
Speaker 9: I have a book keeper.
Speaker 3: Huh huh? Is this your business?
Speaker 18: Yes, it's my business.
Speaker 3: Hey, Rose, why are you stopping?
Speaker 13: I'm just curious their service because they keep overcharging me.
Speaker 13: They also there was somebody somebody put a box in
Speaker 13: the dumpster and the lid wouldn't close all the way,
Speaker 13: so they charged me two hundred and fifty dollars. Wow,
Speaker 13: And then I bought that I got that money back
Speaker 13: because I'm like, dude, So I started locking up the dumpster.
Speaker 13: Then I got another two hundred and fifty extra dollars
Speaker 13: charge for the fireman's dumpster right next to us.
Speaker 4: Okay, enough said, Enough said Rose. I wouldn't use them.
Speaker 3: Rose.
Speaker 15: Does the contract they said, you have your signature on it?
Speaker 15: Or that's one of your employees?
Speaker 13: Said no, it can't be my signature because I never
Speaker 13: signed it.
Speaker 4: I'm not asking is there a signature? I got to
Speaker 4: watch these word games. Is there a signature on it?
Speaker 9: Yes?
Speaker 16: Okay, whose signature is it?
Speaker 8: Well, it looks like mine.
Speaker 3: Okay, Rose, you're going to have a problem. Okay, yeah,
Speaker 3: when does it renew.
Speaker 13: Well they told me it renewed and nobody.
Speaker 3: I'm asking, what does the contract say?
Speaker 7: I don't even know where.
Speaker 15: You want to email it over to me and I'll
Speaker 15: be happy to take a look at it for you.
Speaker 3: Yes, I do, Okay, email it three all three seven
Speaker 3: one three talk seven one three eight two five five? Gent?
Speaker 3: Is that his name? Gent? Hey?
Speaker 9: Gent?
Speaker 3: What's going on?
Speaker 6: So?
Speaker 17: I got a call yesterday where my sister lives in Leighton, Utah.
Speaker 17: She was under the care of the home. They found
Speaker 17: her deceased in her home.
Speaker 3: Oh wow.
Speaker 17: So my question, sir, is to h if you have
Speaker 17: any resources to help us here. It's me and my
Speaker 17: younger brother.
Speaker 4: Okay, so your sister died in a nursing home in Utah.
Speaker 17: No, she was at her home, Oh, visiting healthcare nurse.
Speaker 3: I get it. Okay, I get it. And this is
Speaker 3: in Utah, Layton, Utah. And what do you need?
Speaker 17: I need some information resource specifically like the Linkist mortuary
Speaker 17: there is helping us to have her cremated. They're asking
Speaker 17: for certain vitals like social Security number. I don't know that, don't.
Speaker 17: We have no way of knowing how to find that
Speaker 17: going there and digging through her bath.
Speaker 4: And that's exactly what you probably need to do. It's
Speaker 4: called many people have.
Speaker 3: What they call a drop dead list or hit by
Speaker 3: a bus list, and that list should have everything, you know.
Speaker 4: Not very few people do it, but they should. Yeah,
Speaker 4: let me give you some ideas. Hold on a second,
Speaker 4: all right, I'm Tom Martino. We have more coming up.
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Speaker 3: Hi Tom Marchino here, So you got some details on
Speaker 3: this the towing company tell you why it's towing on
Speaker 3: This comes from Channel nine KUSA nine News.
Speaker 4: Published November twelfth. So it's yesterday and it's under new management.
Speaker 4: Now there's no mention that the settlement forced them to sell, but.
Speaker 3: They illegally collected fees, did unlicensed towing and other unfair
Speaker 3: deceptive practices according to the state, and they've closed up.
Speaker 3: It looks like someone else has taken over.
Speaker 4: And the state says the new owner will be bound
Speaker 4: by the settlement agreement, which is a million dollars, and
Speaker 4: people will be getting checks if they were restitution checks
Speaker 4: if they were screwed by Wyatts, And I don't know.
Speaker 4: They must have a list of victims. And then Deputy
Speaker 4: d you found something, go ahead.
Speaker 3: Yeah.
Speaker 15: So I was reading the dever Post article about this
Speaker 15: that was published yesterday, and it mentions that the two
Speaker 15: guys from Wyatts Towing they now operate what looks to
Speaker 15: me like a private equity company called Firestone Freestone Companies
Speaker 15: in Free Greenwood Village. So I checked out their current
Speaker 15: list investments in their own looks like a towing company
Speaker 15: called a TOE and then Peak Auto Storage and Peak
Speaker 15: Atto Auctions, okay, and a few other companies.
Speaker 3: Do they own the new Wives or the Elite? It
Speaker 3: doesn't say elite.
Speaker 16: I haven't been able to figure. I haven't looked up
Speaker 16: Elite yet.
Speaker 15: But uh, but that's that's these guys went into private equity.
Speaker 4: Now, by the way, if you want to text me,
Speaker 4: you can always text me anything you want at my
Speaker 4: private Google numbers seven four seven nine nine eighty seven
Speaker 4: four seven nine nine nine fifty two eighty or the
Speaker 4: short code that iHeart puts out for the text put
Speaker 4: Tom in there. It's five seven seven thirty nine. Back
Speaker 4: to the phones. And but but it sounds like, uh, yeah,
Speaker 4: they're in a world of hurts. Gent I found out
Speaker 4: some information.
Speaker 3: Thank you if you well, if you can get a
Speaker 3: death certificate. What I looked up was the death certificate
Speaker 3: and identification from you and anything you can show. I
Speaker 3: don't know what you would show to prove you're related
Speaker 3: to her, but Social Security, even the local office here
Speaker 3: can help you. You might want to call them and
Speaker 3: set up an appointment to see. But there's some other
Speaker 3: stuff they mentioned. How old was your sister by the.
Speaker 17: Way, let's see about sixty four.
Speaker 3: When did she retire or did she ever work?
Speaker 17: Oh she could always worked than wasn't retire.
Speaker 3: If you went to her last employer, they will have
Speaker 3: the records.
Speaker 17: Yeah, this understood, and.
Speaker 4: They're you know, if you called, If you call and say, hey,
Speaker 4: I'm the brother. Here's the death certificate. We need the number.
Speaker 4: They would give it to you most likely.
Speaker 17: Okay, So, and the death certificate is in the works
Speaker 17: through the good mortuary. But I guess really what I'm
Speaker 17: calling about is like I listen to you every day, Yes, sir,
Speaker 17: you give attorney references for things like how to get
Speaker 17: power of attorney and right, who could help us sell
Speaker 17: that house?
Speaker 4: And that's going to okay, utah, Right, here's the thing.
Speaker 4: You're going to have to engage a state attorney there.
Speaker 17: Oh, but or he or she will have to be there.
Speaker 4: But if I were you, you get prices up front,
Speaker 4: you pay by the hour.
Speaker 3: It should not be that complicated. Did she have a will? No?
Speaker 9: No, she married, no divorced?
Speaker 3: Does she how long has she been divorced?
Speaker 17: Oh like twenty years?
Speaker 4: Okay, So there's no claim on her house? Is the
Speaker 4: house paid for or does she rent?
Speaker 9: Don't know she owned it?
Speaker 17: And I don't know the financial.
Speaker 3: Okay, you're going to need someone to do all of
Speaker 3: that research. Was this sudden?
Speaker 17: Was this very like she's very active hiking, snow shoeing
Speaker 17: and had a she slipped on her stairs and was
Speaker 17: doing home health care and therapy after the operation on
Speaker 17: whatever the injury.
Speaker 3: When was the last time you talked to her.
Speaker 9: The day of the morning of the election.
Speaker 3: Do you want to try to get out of the
Speaker 3: Do you want to try to go out there? That's
Speaker 3: probably the best I mean, you have access.
Speaker 9: Putting together with my brother is for us to take
Speaker 9: a road trip and you know, put hands and on
Speaker 9: his own things.
Speaker 3: Yeah, if you go through documents, you're going to find
Speaker 3: a lot of stuff you will.
Speaker 4: Yeah, Oh, but that's probably the best thing. Or contact
Speaker 4: one of the former employers. Are you now how did
Speaker 4: they How did the mortuary get your.
Speaker 3: Name and number?
Speaker 17: I don't know.
Speaker 4: Well, you should ask him, Well, you should ask him
Speaker 4: straight out. Ask him because if there's a document and
Speaker 4: it says you're the brother, then that's going to be
Speaker 4: good for you to gain access to the house and
Speaker 4: to her employment records and all of that.
Speaker 3: So ask him that and then let me know.
Speaker 17: The morning get called.
Speaker 9: It was a share of and he said he found
Speaker 9: my name and number and her phone.
Speaker 4: Okay, well that's good. That's going to be good. So
Speaker 4: you might need them to help you get access to
Speaker 4: the house.
Speaker 3: Call us back and.
Speaker 4: Let us know what you need when you get out there,
Speaker 4: and we will ask our attorneys, but you need a
Speaker 4: license attorney there three all three seven one three eight.
Speaker 3: Two five five. Listen.
Speaker 4: We have a lot to talk about, and I want
Speaker 4: to talk about Denverregen dot com because they do a
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Speaker 4: I can say it really is working. I'm serious, it's
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Speaker 4: five bucks. But they also do high efficiency replacements. We'll
Speaker 4: talk about coming up. Go with a sure thing Denver's
Speaker 4: best roofer Excel Roofing dot com. You don't pay a
Speaker 4: cent until you're content. Time for an insurance checkup free,
Speaker 4: no obligation. In comparison, call Compass Insurance paying too much
Speaker 4: your coverage at dozens of insurance companies find out now
Speaker 4: three all three seven seven to one help You'll think
Speaker 4: you're his only customer when you choose Frank durand the
Speaker 4: real estate Man dot com to list your home with
Speaker 4: Remax Alliance three all three nine two zero sixteen twenty two.
Speaker 4: Hi you know here three O three seven one three
Speaker 4: talk seven one three eight two five five. We got
Speaker 4: room for calls. Anything on your mind. We have Brendan
Speaker 4: with us from Made in the Shade, Denver Shades dot Co.
Speaker 4: Seven to zero four five eight six, five sixty six
Speaker 4: quick thing for Brendan.
Speaker 3: And this is my question.
Speaker 4: They still do curtains because someone asks they they want
Speaker 4: drapes and what is the And I have no idea
Speaker 4: why they're asking this fire rating on drapes. First of all,
Speaker 4: do people still order soft goods drapes and curtains?
Speaker 6: Yeah, it's me. It's a it's very very popular. Now
Speaker 6: we're we're My wife is in the middle of about
Speaker 6: six different projects right now. Wait, actual curtains. Absolutely, Okay.
Speaker 6: I thought there was a move away from that stuff now.
Speaker 6: I mean, so a lot of times people will will
Speaker 6: put the window treatment up and then they'll layer. Like
Speaker 6: in our house, we have we have automated drapery in
Speaker 6: our house and it's it's for like a layered effect.
Speaker 6: So we have solar screens on the windows so we
Speaker 6: can keep our view and knock down the glare. But
Speaker 6: when we want to watch a movie or we want
Speaker 6: it dark, we close the we close the drapery. So
Speaker 6: we have you know, all the options or whatever. It
Speaker 6: looks tremendous too, really Okay, So what about fire ratings.
Speaker 6: I don't know why they're asking. It would totally depend
Speaker 6: on the material, whether it's silk or you know, linen
Speaker 6: or wool or you know, whatever it is. They do
Speaker 6: have some that are some of the materials are are
Speaker 6: like eco friendly, they're made out of recyclable stuff. There's
Speaker 6: like ratings like that. But then you get into commercial settings.
Speaker 6: There are definitely curtains for fire rated that are completely fireproof.
Speaker 3: What do you mean by automated?
Speaker 6: You press the remote and they open or close? Okay,
Speaker 6: And if you don't have the remote, like on ours,
Speaker 6: you can actually walk up to the drape, just give
Speaker 6: it a slight tug and they'll close all the way
Speaker 6: or open yep or open okay.
Speaker 3: So that okay, So drapes are still in vogue. I
Speaker 3: did not. They're huge. Yeah, they're going off right now? Okay.
Speaker 3: Do the so window fashion comes and goes or not?
Speaker 3: It does? They always been steady.
Speaker 6: I think I think there was probably a time where
Speaker 6: they were a little you know, not quite as popular,
Speaker 6: but uh not really, They've been steady. Now, I would
Speaker 6: say colors and trends and you know, patterns and things
Speaker 6: like that are is what evolves, like everything else.
Speaker 3: What about plantation shutters? Very popular? We sell a ton
Speaker 3: of them, and you have those even battery operated right,
Speaker 3: motorized yep or motorize yep. Very cool. You got more
Speaker 3: coming up on the.
Speaker 4: Troubleshooter Show three oh three seven one three talk three
Speaker 4: O three seven one three eight two five five. Get
Speaker 4: your calls in now. You can call three oh three
Speaker 4: Martino as well three oh three six two seven eight
Speaker 4: four sixty six and we'll answer your questions, solve your problems,
Speaker 4: take your complaints whatever are mine. Go with a sure
Speaker 4: thing Denver's best roofer Excel Roofing dot com.
Speaker 3: You don't pay sent until you're content.
Speaker 4: Please time for an insurance check up free, no obligation
Speaker 4: comparison call Compass Insurance Paying too much your coverage at
Speaker 4: dozens of insurance companies find out now three oh three
Speaker 4: seven seven one help. You'll think you're his only customer
Speaker 4: when you choose Frank durand the Real estate Man dot
Speaker 4: com to list your home with Remax alliance three oh
Speaker 4: three nine two zero sixteen twenty two.
Speaker 12: Yeah you need so you.
Speaker 3: Don't have.
Speaker 12: Run anxious.
Speaker 2: As fast as we can.
Speaker 1: Show Shooter's gonna help.
Speaker 9: Come man, This is.
Speaker 3: The Troubleshooter Show. Now, Tom Martine, Hey.
Speaker 4: Tom Martino here, Welcome to the show. In the studio
Speaker 4: we have made in the shade. We have us some
Speaker 4: major Mark major and deputy doc that I see anyone
Speaker 4: else there's bow there somebody anyway. Uh, they're roaming around.
Speaker 4: You'll see them if you're streaming and uh, if not,
Speaker 4: download when you get a chance sometime. We love the
Speaker 4: show behind the show, and we also love our course
Speaker 4: radio audience as well.
Speaker 3: Give us a call you have a problem, question and complaint.
Speaker 4: Three oh three seven one three talk three oh three
Speaker 4: seven one three eight two five five. Now we have
Speaker 4: a woman who called yesterday. She said I had a
Speaker 4: roof done. The main roof seems to be okay. Well
Speaker 4: we don't know that, but she thinks it's okay. But
Speaker 4: she saw some leaking underneath her patio roof, which is
Speaker 4: a metal roof. And also she took pictures and videos.
Speaker 4: It looks terrible. The amount of water coming down is outrageous.
Speaker 4: I mean, it should never bleed through like that, even
Speaker 4: without Decky should never do that. So we asked Henry
Speaker 4: Breath to take a look at the VIDs and the
Speaker 4: pit come up with an idea, and so let's bring
Speaker 4: them both up.
Speaker 3: Kathy, this is a bad job.
Speaker 4: You uh you know now, but this was this uh
Speaker 4: on April. This was done in April.
Speaker 19: Right, correct, April nineteenth is when they installed.
Speaker 4: It, that new metal roof section over your patio and
Speaker 4: then it started leaking right away and they can't fix it,
Speaker 4: and boy does it look terrible in the pictures. So
Speaker 4: Henry with Excel Roofing, this is our expert. They're not
Speaker 4: the ones who did it. Actually, it was.
Speaker 3: Done by I don't have the note here who was it.
Speaker 19: I'm up really quick. It was done.
Speaker 18: All just pulling them up.
Speaker 3: Yeah, because you don't remember their name.
Speaker 19: Reliable Roofing and Restoration.
Speaker 3: Okay, Reliable Roofing. Okay, so how'd you find them?
Speaker 19: By the way, they were number two on my suggested
Speaker 19: list from my insurance company.
Speaker 3: Yeah, okay, all right, that's crazy. What did your insurance
Speaker 3: say about that?
Speaker 19: By the way, you know, I this whole entire process sucks,
Speaker 19: like nobody would really talk to me about anything. My guy,
Speaker 19: my insurance claimer, he just kind.
Speaker 18: Of stopped responding.
Speaker 3: So I but hold on, that's crazy.
Speaker 4: Wait a minute, that's crazy because your insurance company recommended them.
Speaker 3: So what do they say about that?
Speaker 19: They didn't say anything. They handed me the check and
Speaker 19: then that was it. I felt like, you know, once
Speaker 19: they gave me the check, they're like, okay, we're done
Speaker 19: with you. And I kind of had to figure everything out.
Speaker 3: If they were on a list.
Speaker 4: Listen, if they're a preferred roofer on a list, your
Speaker 4: insurance company is going to have some responsibility.
Speaker 3: What's the name of your insurance company, Travelers. That's a
Speaker 3: good company too. I can't believe it.
Speaker 4: Yeah, okay, you know what, but that's a separate issue.
Speaker 4: Let's talk to Henry Bretts with Excel Roofing. Henry, what
Speaker 4: did you think of that video?
Speaker 11: You know, I think the whole thing is just amazing,
Speaker 11: the work that was done, and just for all the listeners,
Speaker 11: it's a detached patio cover and so it's not super
Speaker 11: super structural, but it's an extension of the roof and
Speaker 11: it's another corrugated metal roof and correct me if I'm wrong,
Speaker 11: But it looks like it initially started leaking and then
Speaker 11: later it got this heavy snowstorm and it actually collapsed
Speaker 11: the whole patio covering.
Speaker 3: Yeah did it?
Speaker 9: Yeah?
Speaker 19: Wow, that's collapsed. It just collapsed on the eighth on Friday.
Speaker 3: Oh I didn't realize that. Okay, okay, okay. So what
Speaker 3: do they say about it? I mean, really, what do
Speaker 3: they say about it? Are they saying, well, it's not
Speaker 3: our fault it collapse?
Speaker 4: In other words, how do we go back in time
Speaker 4: and say it was their fault?
Speaker 3: Henry?
Speaker 11: So, as far as the patio collapsing, it's really hard
Speaker 11: to tell without going out there. It depends how long
Speaker 11: that this has been up for. If this has been
Speaker 11: up for a long time and that water has been
Speaker 11: dripping back into the facier right there, it could cause
Speaker 11: some rotting and cause some structural damage. But I guess
Speaker 11: how long was this up for? Will you remind me?
Speaker 19: I mean it's been since April, so like since April
Speaker 19: nineteenth when they first installed it. We've had issues, you know,
Speaker 19: and then they reinstalled it May sixteenth, and that's when
Speaker 19: you saw the video where it was like just the
Speaker 19: water was just streaming down like that, crazy, and they
Speaker 19: haven't been able to fix it since because it they
Speaker 19: started blaming it on us, saying, oh, it's due to
Speaker 19: the structure. You know, we're going to have to try
Speaker 19: to find Yeah, but what.
Speaker 4: About the problems, hold on, what about the problems before
Speaker 4: it collapsed?
Speaker 19: They were I've just been waiting on them, you know,
Speaker 19: like they kind of just kept saying, Oh, we'll have
Speaker 19: someone come and take a look, and then someone came
Speaker 19: to look, and then they're like, oh, it's due to
Speaker 19: a structure issue. And then you know, they kept telling
Speaker 19: me they're gonna have to look for parts, but it's
Speaker 19: going to cost me money out of my pocket.
Speaker 9: And it's always twenty twenty.
Speaker 3: But all right, so what do we do about it?
Speaker 4: They're not I think they're not going to do anything now,
Speaker 4: and they have the perfect excuse.
Speaker 19: Yeah, they have the perfect I had told them that, hey,
Speaker 19: my roof collapsed, because you know, yeah, but.
Speaker 3: They're going to know.
Speaker 4: I mean, you know, obviously it collapsed. They're going to know,
Speaker 4: and they're not going to do anything about it because
Speaker 4: of it.
Speaker 12: Mm hmm.
Speaker 3: It's too bad. I'm serious. I mean, what's that.
Speaker 11: I was just gonna say, it's really good that she
Speaker 11: has pictures, because otherwise there's not a lot here to
Speaker 11: stand on.
Speaker 3: Oh, you mean it's good because of the of the
Speaker 3: the picture she took.
Speaker 11: Yeah, and especially like something like this where maybe some
Speaker 11: leakage resulted in a failure like this, it's hard to
Speaker 11: go back and figure it out because if there was
Speaker 11: some water damage in there, if it was really draining heavy,
Speaker 11: it could have caused some structural damage causing this.
Speaker 4: The bottom line is they're not gonna do did they
Speaker 4: already tell you they're not doing anything?
Speaker 19: He just like the last message I had with it
Speaker 19: with him was hey, I can't find the parts, and
Speaker 19: then just I think maybe a day though, he sent
Speaker 19: me the final bill and that was it. So I
Speaker 19: hadn't responded to anything because I'm just you know, at lost.
Speaker 19: So I'm like, so as I supposed to just accept,
Speaker 19: you know, such a poorly job done and call.
Speaker 3: It a day. You know, well, what do you think?
Speaker 3: What would you do?
Speaker 17: Tom?
Speaker 3: Yeah? What would you do?
Speaker 9: You know?
Speaker 11: I'm not sure how much money has been paid to
Speaker 11: the contractor.
Speaker 3: But.
Speaker 19: They haven't been Paul, I haven't gave them them, Like
Speaker 19: the depreaciation money.
Speaker 3: Okay, So how much you was holding on that?
Speaker 12: Now?
Speaker 3: Hold on?
Speaker 4: Did you are they are they broken out the patio
Speaker 4: and the house?
Speaker 3: Or is everything on one check?
Speaker 12: Is it?
Speaker 9: Okay?
Speaker 19: If I just give you the phone number. So like
Speaker 19: they gave me a you know, a check for ten k,
Speaker 19: and then after that they gave like the remaining the
Speaker 19: depreciation money was three thousand, and then there's my deductible
Speaker 19: as well, which.
Speaker 4: Is yeah, So how much totally did you get from
Speaker 4: insurance total?
Speaker 3: How much total?
Speaker 19: I got? Thirteen k?
Speaker 4: Okay, the thirteen thousand. How much have you pay to
Speaker 4: the roof for so far? Penn ca Okay, Henry. Can
Speaker 4: that roof be fixed for three grand?
Speaker 11: So before the collapse, I believe so somewhere in that range.
Speaker 3: Don't quote me on that.
Speaker 11: There's a lot of stuff that goes into a system
Speaker 11: like that. But after that collapse, it's gonna take you know,
Speaker 11: the full runs.
Speaker 4: But that collapses a new insurance. That collapses the new
Speaker 4: insurance claim and you will, by the way, probably be
Speaker 4: canceled after that. But that's a new insurance, it really isn't.
Speaker 11: I guess my question just really quick is you have
Speaker 11: some really bad damage to that main house right there
Speaker 11: from that porch coming down, is that currently just open?
Speaker 19: Like what do you mean? Oh, like as of right now, Yes,
Speaker 19: it is currently open.
Speaker 9: It's once it.
Speaker 19: Fell off then you know, I had to wait for
Speaker 19: insurance to come and take a look at it.
Speaker 11: All right, So closing that soft and face is really
Speaker 11: important because that's going to introduce a lot of water
Speaker 11: into your attic and we've got to make sure that
Speaker 11: that installation doesn't get water logged.
Speaker 4: Listen, I would tell them, now you're going to have
Speaker 4: to defend yourself because they're going to come after you.
Speaker 4: But I if it was my house, I'd say, listen,
Speaker 4: this roof even though it collapsed. Now, I'm not holding
Speaker 4: you responsible for that, and you can't.
Speaker 3: But here's what I would do.
Speaker 4: I would say that three grand is for the roof
Speaker 4: that should have been done to begin with, and it
Speaker 4: wasn't done. Except really, you're not out any money because
Speaker 4: you're going to do another.
Speaker 3: You're going to do another. You know, you got to
Speaker 3: decide what you want to do.
Speaker 4: But you can say, you know that however much it
Speaker 4: would have cost to fix the roof, you can withhold
Speaker 4: from them. If it was me, I would do that.
Speaker 4: I'm not telling you to do it. So let's say
Speaker 4: it would take two thousand to fix it. I would
Speaker 4: give them a thousand, Sam withholding, two thousand because before
Speaker 4: the collapse of this roof, or actually, you don't even
Speaker 4: have to tell them about it, if you say, because
Speaker 4: two thousand dollars is what it would cost to fix
Speaker 4: your job, and then put in a claim for the
Speaker 4: the collapse.
Speaker 3: But man, that's gonna be rough.
Speaker 4: That's gonna be I mean, they do have to pay
Speaker 4: the snow came and a collapse your patio, but I
Speaker 4: believe that's a separate insurance claim.
Speaker 3: That's how I would handle it. So I'm sorry, but
Speaker 3: you know that's the best.
Speaker 4: I mean, we we got, we got an expert to
Speaker 4: look at it, and I think Henry how much to
Speaker 4: repair it?
Speaker 3: If it was standing.
Speaker 11: To redo that section, it'd probably be around two thousand
Speaker 11: dollars dollars?
Speaker 3: All right? Well two to three? Is it? Is it
Speaker 3: the three shows? Or is it two? I mean, does
Speaker 3: she make a gesture and Sam withholding.
Speaker 16: Because it got the kind of a ballpark.
Speaker 9: Tom.
Speaker 11: It's kind of hard to say without really getting out
Speaker 11: there and dissecting it, but I would withhold that money
Speaker 11: from the contractor if I were you, just it's something
Speaker 11: that you can hold on to and hopefully they'll go
Speaker 11: out there and take care of it. And if if
Speaker 11: you're not getting good service from them, we are more
Speaker 11: than happy to go out there and rebuild that roof
Speaker 11: for you. The patios a little beyond us, Tom, I.
Speaker 15: Was just looking at I was just looking at Travel's
Speaker 15: website and it says that if you use their network
Speaker 15: repair network, Travelers.
Speaker 16: Yeah, she has Travelers right.
Speaker 15: If you use their repair network, then your repairs are
Speaker 15: backed by a workmanship warranty for up to five years.
Speaker 16: So she might have to she might.
Speaker 4: Why don't they call Travelers and say, look, you recommended them,
Speaker 4: I used them, and guess what you owe me?
Speaker 3: Yeah?
Speaker 16: Quote their website.
Speaker 3: Yeah.
Speaker 4: By the way, Troy, what is your comment on this?
Speaker 4: Troy called in on this. Go ahead, Troy.
Speaker 14: Hey, Tom, I just want to shout out to excel.
Speaker 14: I had them come out and do a roof for
Speaker 14: me a little bit over two years ago, not too
Speaker 14: long after the roof was done, had some leaking around
Speaker 14: some areas that didn't get caught.
Speaker 3: Sure, quite right.
Speaker 14: Yeah, they came out, they repaired the drywall, they painted,
Speaker 14: and then just about a month ago, a month or two.
Speaker 9: Ago, started.
Speaker 14: Getting leaking in the same spot again.
Speaker 17: Yeah, they it.
Speaker 14: Was outside of their two year warranty. They came out
Speaker 14: fix up the cock again, but then they came back
Speaker 14: in and redid the drywall repair.
Speaker 12: Wow.
Speaker 14: These guys, guys are just beyond awesome.
Speaker 3: Yeah, thank you for that. By the way, I appreciate that.
Speaker 3: Thank you. So listen, we got to take a break.
Speaker 4: Henry Brett's that's excel roofing dot com as an excellent
Speaker 4: EXE L three L three seven six. Coming up, we're
Speaker 4: gonna have a question on a prenup. Haven't had those
Speaker 4: in a while? Well, and uh uh say tuned for that.
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Speaker 3: Dot go with a sure thing Denver's best roofer Excel
Speaker 3: Roofing dot com. You don't pay a cent until you're content.
Speaker 4: Time for an insurance check up free no obligation comparison
Speaker 4: call Compass Insurance Paying too much your coverage at dozens
Speaker 4: of insurance companies find out now three all three seven
Speaker 4: to seven to one help. You'll think you're his only
Speaker 4: customer when you choose Frank durand the real estate Man
Speaker 4: dot com to list your home with Remax Aligned. Three
Speaker 4: oh three nine two zero sixteen twenty two. Hey Tom
Speaker 4: Martino here three oh three seven one three talk seven
Speaker 4: one three eight two five five.
Speaker 3: Welcome to the show. Let's talk to uh wait a minute,
Speaker 3: Oh wait, Henry has a question for me. Let me
Speaker 3: go to him. Henry. What happened man? What happened to
Speaker 3: your dump truck was damaged?
Speaker 1: You know?
Speaker 18: Tom?
Speaker 9: So I was.
Speaker 11: I was driving to work this morning on oh two
Speaker 11: eighty five, and there's there's some of those those mines
Speaker 11: you know, up in the mountains, and one of these
Speaker 11: dump trucks dropped like a three or four inch rock
Speaker 11: and it bounced on the road.
Speaker 9: And flew up and came flying through my sun roof.
Speaker 3: Oh my god, I pulled over.
Speaker 11: I uh, I paralleled this guy for a little while
Speaker 11: with my hazards on and I got him to.
Speaker 9: Pull over and I got his heat.
Speaker 3: They're responsible. Was that load covered?
Speaker 11: So it did have a tarp on it on the
Speaker 11: top when those.
Speaker 9: Rollout tarps, But it sent a rock in my car.
Speaker 11: And they're they're denying full responsibility.
Speaker 3: Wait wait wait wait wait wait wait when you pulled
Speaker 3: them over, what do you mean he's denying it.
Speaker 11: He's just saying it's it's not our fault. We're not responsible,
Speaker 11: and many.
Speaker 3: It doesn't matter.
Speaker 4: Okay, what if they put a sign on the truck
Speaker 4: saying we're not responsible for punching you in the face.
Speaker 4: I mean, it doesn't matter what sign they have. I mean,
Speaker 4: come on, were you tailgating?
Speaker 5: No?
Speaker 11: I was just passing him on the left.
Speaker 16: Do you have a dash cam?
Speaker 3: I do.
Speaker 20: The whole thing is on dashcam.
Speaker 3: Oh, excellent, perfect. Okay. What's the name of the company.
Speaker 8: It is id J Trucking.
Speaker 20: I'm pretty sure.
Speaker 3: But they're gonna they're gonna lose.
Speaker 4: They're gonna lose, man, I mean, get a get an estimate.
Speaker 4: Did you call their insurance?
Speaker 11: I did, and uh, they told me the insurance they
Speaker 11: haven't processed to claim yet, but they did say that
Speaker 11: any rocks kicked up or not their fault. And so
Speaker 11: it sounds that that's what they're leaning on.
Speaker 3: It wasn't kicked up. It came off the truck.
Speaker 4: Yes, And how can they say they're not responsible?
Speaker 3: Of course they are in every case I've seen. They're
Speaker 3: responsible for their load period.
Speaker 12: Henry.
Speaker 15: In your video, can you see if the if the
Speaker 15: rock came out of their payload or was it trapped
Speaker 15: inside the duley's of their rear wheels.
Speaker 3: That would make a difference.
Speaker 11: Well that that's where it's a little harder to see.
Speaker 11: But you can certainly see that the rock bounce. And
Speaker 11: I mean there's not a lot of big rocks on
Speaker 11: the road. How big so you, like I said, probably
Speaker 11: three or.
Speaker 3: Four inches it.
Speaker 16: Size?
Speaker 3: Did it come that it didn't come through it just
Speaker 3: hit it? Right?
Speaker 11: No, it came through it.
Speaker 3: You have the rock, You have the rock?
Speaker 4: Yeah, all right, Well guess what, man, take pictures of
Speaker 4: that sucker. If they were hauling that rock, how are
Speaker 4: they going to say it came up off the man,
Speaker 4: these guys.
Speaker 3: Are all wet. Is their insurance? Did you tell their
Speaker 3: insurance you have the rock and they were hauling that rock.
Speaker 20: No, I haven't mentioned that to the insurance yet.
Speaker 4: I just well, you should, you should, and you should
Speaker 4: send them a picture.
Speaker 3: Be right open with them. Listen, Henry. Here's the other thing.
Speaker 4: The insurance can't process a claim unless the insured puts
Speaker 4: it in.
Speaker 3: Yes, I've done that, And if they don't want.
Speaker 4: To cooperate, then they won't and then you still have
Speaker 4: to go after them in small claims court. I mean,
Speaker 4: unless you think it's going to be more than seventy
Speaker 4: five hundred, what do you.
Speaker 3: Think it could be?
Speaker 12: I don't know.
Speaker 3: I mean, is it just listen?
Speaker 4: Is it just your sunroof? Did it come just through
Speaker 4: the sunroof? Or did it come through did it do
Speaker 4: more damage?
Speaker 11: So it came just through the sunroof, but there's a
Speaker 11: bunch of components to that. You know, there's a shade
Speaker 11: in the glass and all the.
Speaker 3: Holy crap. That's sad.
Speaker 4: No, I would say, I don't see how they get
Speaker 4: around it. Did you call the company itself? Did you
Speaker 4: call the company not just the driver you talked to?
Speaker 4: Did you Call the company.
Speaker 11: I have not called the company yet.
Speaker 4: Call the company, and here's what you tell them. Here's
Speaker 4: what you tell them. Not only did it come through
Speaker 4: my roof, I have the stone. I have the stone
Speaker 4: that came through. I have the rock in the video. Yeah,
Speaker 4: and the and the dash video. Now I'm going to
Speaker 4: take this to court or you can just pay it
Speaker 4: all right, just be straight with them, call us back
Speaker 4: and let us know this is wrong. This is wrong.
Speaker 3: I mean, if they have a load, they're responsible for
Speaker 3: the load.
Speaker 4: Three all three seven one three talk three oh three
Speaker 4: seven one three eight two five five. I know everyone
Speaker 4: listening would wouldn't stand for that. Now, Matt's got a
Speaker 4: question on a prenup. Matt, go ahead, Matt.
Speaker 12: Tom Uh.
Speaker 8: My question is this. I own a property with a
Speaker 8: friend of mine. We call it Duck Camp up in
Speaker 8: North Dakota.
Speaker 17: We each own half of it.
Speaker 8: It's own, free and clear, and he is getting remarried
Speaker 8: and he is not going to get a prenup.
Speaker 3: Well, what do you care?
Speaker 8: Well, my question is, uh, my half of it that
Speaker 8: I own, of that problem?
Speaker 3: How do you guys own it together? Do you have
Speaker 3: an LLC.
Speaker 17: Tennants tennants in common.
Speaker 9: Okay, beans in common.
Speaker 3: I know, I understand, and you have no agreement.
Speaker 8: Whatsoever, not for him, ANALYSI just privately, I get it.
Speaker 3: But what But here's what I need to know.
Speaker 4: Okay, I need to know something first. The tenants in
Speaker 4: common this property? Is it paid for?
Speaker 8: Yes?
Speaker 3: And what is it worth?
Speaker 17: About one hundred and fifty?
Speaker 3: Okay, go ahead now with your story. Go ahead.
Speaker 8: So my question is when he gets remarried, if he
Speaker 8: does not get a pre nominee and then gets divorced,
Speaker 8: can she come after my half ownership of that? Or
Speaker 8: just is that ownership of that?
Speaker 4: Okay, tenants in common, you each own a portion of it, so.
Speaker 3: They can own what's that.
Speaker 17: Fifty fifty?
Speaker 3: And where does it say that.
Speaker 8: I'd have to go back and look.
Speaker 9: I have to looked at a one. I'd have to
Speaker 9: look at it.
Speaker 4: Okay, there's no right of survivorship. Each owner can sell
Speaker 4: their own portion. But I got bad news for you.
Speaker 4: If it's not spelled out fifty to fifty, she could.
Speaker 3: Claim he owed more, he owned more.
Speaker 4: I mean, I'm not saying they would, but it's not
Speaker 4: automatically fifty to.
Speaker 3: Fifty, Okay, So then it's assumed to.
Speaker 4: Be it's assumed to be fifty to fifty if it's
Speaker 4: not written otherwise. But you should at least get it
Speaker 4: clarified with him first in writing right. But she can't
Speaker 4: come after your half. He could sell his half right
Speaker 4: now if he wanted to. You would have nothing to
Speaker 4: say about it. In the absence of a partnership agreement,
Speaker 4: which by the way, you should have. In the absence
Speaker 4: of it, he can do whatever he wants with his half.
Speaker 4: In fact, if there's a tax clean against him, they
Speaker 4: can come after his half.
Speaker 12: So I guess.
Speaker 8: Look, he's been a friend of mine for thirty five
Speaker 8: years and we progress hunting camp up there.
Speaker 3: Great.
Speaker 8: So my question is what are the steps that I
Speaker 8: should do to codify this, to make sure that it's
Speaker 8: clear such that something should happen that everything just this, this, this, here's.
Speaker 3: What you do, what you get hold on. What you
Speaker 3: can't do is do a right of survivorship. You can't
Speaker 3: do that now unless you quit claim it. You guys
Speaker 3: could quit claim it from the two of you to
Speaker 3: the two of you and and and quit claim it
Speaker 3: as tenants in common to join tenancy. Then you each would.
Speaker 4: Have rights of survivorship. But then she could come after
Speaker 4: the whole thing if there's ever a problem. So what
Speaker 4: you may want to do is keep it the way
Speaker 4: it is and have a partnership agreement saying that he
Speaker 4: can't sell it or transfer it without your permission, and
Speaker 4: you can't do it without his permission. Get an attorney
Speaker 4: to write a partnership agreement. I mean that's all you
Speaker 4: can do, okay, I mean, you know, listen, here's the
Speaker 4: deal right now.
Speaker 3: The way it is.
Speaker 4: He can sell it to anyone he wants, and you
Speaker 4: can sell yours to anyone you want. Because your tenants
Speaker 4: in common, yeah, you both own. Oh, and you should
Speaker 4: spell out what you own. So I would do a
Speaker 4: partnership agreement saying we each own fifty percent and no
Speaker 4: one can do anything with their fifty percent without the
Speaker 4: express approval of the other. And then that still doesn't
Speaker 4: protect you from his wife. His wife can go after
Speaker 4: his half, but at least it's his half, and she
Speaker 4: can't claim he own sixty or seventy percent.
Speaker 17: Right, all right?
Speaker 3: So anyway, how much how much land? How much land
Speaker 3: is it up there? I'm just curious.
Speaker 8: Uh, we only own an acre and a half, but
Speaker 8: we know, I mean the reason that it's up there
Speaker 8: is because we have access to probably fifteen thousand acres
Speaker 8: of land that we can haunt through the farmers that
Speaker 8: we know.
Speaker 4: Wow, hey, listen, is he willing to sign that for you?
Speaker 9: Yeah, he'd do it.
Speaker 4: Good, get it done, Get it done before he gets married.
Speaker 4: I'm Tom Martinez three oh three seven one three eight
Speaker 4: two five five. Go with a sure thing Denver's best
Speaker 4: roofer Excel Roofing dot com.
Speaker 3: You don't pay a cent until you're content.
Speaker 4: Time for a nature check up, free no obligation comparison
Speaker 4: call Compass Insurance paying too much your coverage at dozens
Speaker 4: of insurance companies find out now three all three seven
Speaker 4: seven to one.
Speaker 3: Help. You'll think you're his only customer when you choose
Speaker 3: Frank durand the real estate Man dot com to list
Speaker 3: your home with Remax Alliance three all three nine two
Speaker 3: zero sixteen twenty two. Hey, I'm Tom Martino, your troubleshooter
Speaker 3: three all three seven to one three Talk three all
Speaker 3: three seven one three eight two five five Taylor, what's
Speaker 3: going on with you?
Speaker 12: Hey?
Speaker 21: Tom?
Speaker 20: I'm just having an issue with uh A raid on
Speaker 20: mitigation system.
Speaker 3: And now, okay, so it's a. It's not a detector,
Speaker 3: it's a mitigation system.
Speaker 17: Yeah, that's correct.
Speaker 3: What's going on?
Speaker 9: Man? Uh?
Speaker 20: So we we bought the house. Uh and on our
Speaker 20: final walkthrough, part of so part of the issue was
Speaker 20: the radon tested high. So that needed mitigation system.
Speaker 3: When did you buy the house?
Speaker 17: Uh?
Speaker 20: We close October thirtieth.
Speaker 3: Oh man, this is recent then.
Speaker 4: So so you you closed on the on a on
Speaker 4: a house and it's a used.
Speaker 3: Home, right, yes, it is a used home.
Speaker 4: Okay, so October and then it had already a system
Speaker 4: or you insisted on a system.
Speaker 20: So h part of the inspection the radon tested high.
Speaker 20: So the seller agreed to install a mitigation system.
Speaker 3: Okay.
Speaker 4: By the way, in the future, and I want those
Speaker 4: I want to put this out there right now, in
Speaker 4: the future, people listening. If there's ever any things you
Speaker 4: want done on the.
Speaker 3: Home, don't ever, but don't ever have the seller do
Speaker 3: it ever. Ever.
Speaker 4: Ever. I'm not saying it won't be done, right, I'm
Speaker 4: saying you you you get a bid, you make an
Speaker 4: allowance in the price, and that's or you simply eat it.
Speaker 4: But having a homeowner or a seller do it will
Speaker 4: never guarantee.
Speaker 3: Ever, the best job. Keep going.
Speaker 20: Yeah, I think we're learning that lesson. So so they
Speaker 20: hired their own they hired their own installer to install
Speaker 20: the system. And then upon our final walkthrough, we saw
Speaker 20: where it was placed, and it's placed and just a
Speaker 20: I would say, an unacceptable location for us.
Speaker 3: So what does you mean?
Speaker 13: Uh?
Speaker 14: So we.
Speaker 20: It's in a bedroom, which I'm fine with.
Speaker 3: But what do you mean in a bedroom? What are
Speaker 3: we talking about?
Speaker 4: Are you talking about an air handler in the bedroom?
Speaker 20: H the I guess I don't know what kind of system,
Speaker 20: but it's a it's a rate mitigation system.
Speaker 4: Well, let me tell you what a rate on mitigation
Speaker 4: system is. It's an exhaust fan with ducting. That's all
Speaker 4: it does. It just basically exhausts air.
Speaker 9: Gotcha.
Speaker 20: Yeah, that's what's installed in the bedroom of one of
Speaker 20: our basement rooms.
Speaker 4: Oh okay, hold on, you didn't mention that that's exactly
Speaker 4: where it should be in the basement. Was there any
Speaker 4: other place it could have been?
Speaker 20: Well, they did do a walk through with us after
Speaker 20: the fact, and it does seem like that's the best
Speaker 20: room for it to be placed.
Speaker 3: Okay, then what's the problem.
Speaker 20: So it's placed like kind of outside of if it
Speaker 20: was over two and a half feet in the closet.
Speaker 20: It would be a much better spot to play.
Speaker 3: May I ask you why you closed?
Speaker 14: I guess.
Speaker 20: I mean we just we just closed on the house and.
Speaker 3: You accepted what was that? You accepted it?
Speaker 9: Yeah?
Speaker 3: So what are you calling about now? Well?
Speaker 9: Uh?
Speaker 3: Is it not working? Yeah? It's Taylor. Listen, man, let
Speaker 3: me explain something to you, bro. I mean this.
Speaker 4: I'm not trying to give you a hard time, but
Speaker 4: I need to tell you this. You accepted it when
Speaker 4: you closed, unless unless it was misrepresented to you. Now
Speaker 4: that doesn't mean where they put it. You could clearly
Speaker 4: see that. But let's say it's not adequate or as
Speaker 4: Mark asked, did it does it work? See, that's the
Speaker 4: different story. It has to be adequate for what they promised.
Speaker 3: But the plate? Are you complaining about the placement of it?
Speaker 3: Right now?
Speaker 20: I am? That's that's the issue we have with it
Speaker 20: is the placement of it.
Speaker 4: The problem is that should have been complained about before
Speaker 4: you closed, right Yeah?
Speaker 20: Yeah, I don't necessarily think so. The seller the sellers
Speaker 20: were when they they were told that this was the
Speaker 20: best and only place that it could be placed, and
Speaker 20: by it by the rate on mitigation system even though
Speaker 20: they protested the placement. Okay, So so that's that's kind
Speaker 20: of the crux of the issue.
Speaker 3: Is what's the crux of the issue.
Speaker 20: They protested the placement of but they accepted it, they
Speaker 20: accepted they did ultimately accept and pay.
Speaker 4: For it, and you accepted it. So here's what I'm
Speaker 4: asking again, I'm not trying.
Speaker 3: To trick you. What No, Yeah, what are you hoping
Speaker 3: you can do get them to move it?
Speaker 12: Yes?
Speaker 3: And how much would it be to move it? Can't
Speaker 3: be that crazy.
Speaker 20: They quoted us eight hundred dollars to move it at
Speaker 20: our last communication.
Speaker 3: Well, that's going to be the cheapest eight hundred bucks
Speaker 3: you ever spend.
Speaker 12: Okay, I mean seriously, suggestion.
Speaker 3: Go ahead, bo Taylor.
Speaker 22: What you might do is go buy a radar test
Speaker 22: kit and test this new system and if it's not
Speaker 22: doing a job, you could go back to this cellar.
Speaker 10: Oh, I'm sure it's working. Hey, why don't you like.
Speaker 3: It where it is?
Speaker 4: Anyhow, we got to take this break hold on. Just
Speaker 4: hang on, Taylor, don't hang up. We got more coming
Speaker 4: right up.
Speaker 3: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 3: dot com.
Speaker 4: You don't pay a cent till you're content. Time for
Speaker 4: an insurance check up free, no obligation. In comparison, call
Speaker 4: Compass Insurance paying too much your coverage at dozens of
Speaker 4: insurance companies find out now three all three seven to
Speaker 4: seven to one help. You'll think you're his only customer
Speaker 4: when you choose Frank durand the real estate Man dot
Speaker 4: com to list your home with Remax Alliance three all
Speaker 4: three nine two zero sixteen twenty two. Hey Tom Martino here,
Speaker 4: welcome to the show. Tailor listen bottom line real quick. Okay,
Speaker 4: if your system is not working properly, as both suggests,
Speaker 4: that might be something you can fight them about. But
Speaker 4: I'm going to tell you something if eight so first
Speaker 4: make sure it's working.
Speaker 3: Okay.
Speaker 4: If it is working, eight hundred dollars is your cheapest
Speaker 4: course to move it because it's I don't see where
Speaker 4: you're going to ever, uh fight this. You accepted it.
Speaker 3: Okay, so first find out if it's working. That was
Speaker 3: a good suggestion because if you have if.
Speaker 4: You have an agreement, they were going to install a
Speaker 4: mitigation and they didn't.
Speaker 3: You got it.
Speaker 12: Now.
Speaker 4: EVA has a problem with a trash service is this?
Speaker 4: This is uh what's the main issue? Even, we'll get working.
Speaker 23: On it, Tom, can you hear me?
Speaker 4: Okay, yes, what is the main issue so we don't
Speaker 4: run out of time?
Speaker 3: What's the main issue?
Speaker 23: Okay, the main issue. I got a postcard today from
Speaker 23: the city saying that I need to register with them
Speaker 23: for my rental in town. Now, we just had in.
Speaker 3: A m What does this have to do with trash service?
Speaker 23: What I just mentioned to her, She mentioned it to
Speaker 23: you first. The second thing is that they did the
Speaker 23: same thing with track day took over everybody.
Speaker 3: Oh okay, and they're charging.
Speaker 23: Me for not having trash service in town, the.
Speaker 16: Nice Fort Collins.
Speaker 4: Just hold on a second. We'll come right I know
Speaker 4: what you're I know what you're talking about. Hold on,
Speaker 4: we'll come right back to you. I'm Tom Martine. Go
Speaker 4: with a sure thing Denver's best roofer Excel Roofing dot com.
Speaker 4: You don't pay a cent until you're content. Time for
Speaker 4: an insurance checkup free, no obligation. In comparison, call compass
Speaker 4: insurance paying too much your coverage at dozens of insurance
Speaker 4: companies find out now three all three, seven seven to one.
Speaker 4: Help you'll think you're his only customer. When you choose
Speaker 4: Frank durand the real estate man dot Com to list
Speaker 4: your home with Remax Alliance three oh three nine two
Speaker 4: zero sixteen twenty two, you don't happen.
Speaker 11: Come running just as fast as we can.
Speaker 1: Shooter's gonna help Come.
Speaker 3: Man Dix is the Troubleshooter Show. No Tom Martine, Hi,
Speaker 3: Tom Martino here, Welcome to the show.
Speaker 4: Three oh three seven one three talks seven one three
Speaker 4: eight two five five. Here to help you solve problems,
Speaker 4: to answer questions, take complaints, to make your life just
Speaker 4: a little easier. And we're trying to, uh, trying to
Speaker 4: help you with anything on your mind. Brendan is with
Speaker 4: us from Maide in the shade. I don't know if
Speaker 4: he got up or not, Mark or if he's still there.
Speaker 3: But yeah, he'll be actes second.
Speaker 4: Okay, I have some texts for him, so let me know.
Speaker 4: And uh, meanwhile, Eva says, uh, she's got a problem.
Speaker 3: She got a postcard from the city. What city is this, Eva? Eva?
Speaker 3: What city is this? Is she still there?
Speaker 12: Collar?
Speaker 4: Okay, that's right now, Deputy d Why did you know
Speaker 4: it was Fort Collins?
Speaker 3: What? Oh? I'm sure you said, I'm sorry, Deputy d Yeah,
Speaker 3: go ahead.
Speaker 16: You may recall that.
Speaker 15: A few weeks ago, we got a similar call from
Speaker 15: someone in Fort Collins who's being charged for trash services
Speaker 15: they're not using. So I looked it up at City
Speaker 15: of Fort Collins website and they say that if.
Speaker 3: It's a penalty, it's a penalty, it's.
Speaker 15: An opt out fee or something like that. But yeah,
Speaker 15: you have to pay them not to use their trash service.
Speaker 10: They twitched over to the municipality running the trash that's right,
Speaker 10: and therefore, if you don't use it, you have to
Speaker 10: pay an opting out fee. Yeah, they screw you, but
Speaker 10: it's totally legal. Yep, sure is.
Speaker 3: Are you there? Yes?
Speaker 23: I am. And now I get a postcard saying I
Speaker 23: need to register my rental properties with the city.
Speaker 4: All that has that's a totally that's a totally separate issue.
Speaker 4: More and more cities are doing more and more cities
Speaker 4: are doing that with land.
Speaker 10: Denver makes you get a license?
Speaker 23: Yeah, well, I don't like the interference. My tenants are
Speaker 23: having a hard time paying the rent that I used
Speaker 23: to charge them.
Speaker 10: None of this matters, So I feel for you.
Speaker 3: I think it sucks, but it doesn't matter.
Speaker 4: Eva, I agree with you, But well, I don't know
Speaker 4: how you get that socialistic. They just want you to.
Speaker 3: Register control they want, No.
Speaker 4: They're actually okay, look at I'm not going to stick
Speaker 4: up for the government. I don't like it either, but
Speaker 4: I'm saying this. They just want you to register. How
Speaker 4: are they taking control?
Speaker 23: If you have to pay to register, then it's like
Speaker 23: being in an hoa. Then they're gonna take control over
Speaker 23: how what color your house is?
Speaker 3: No, they're not, Eva, Eva Eva? Eva?
Speaker 4: Did they say in that postcard they're going to control
Speaker 4: the color of your house and and enforce covenants?
Speaker 14: Come on, I.
Speaker 10: Don't saying it's the beginning. Hey, you know what, she
Speaker 10: does have a point when it comes to it. Forget
Speaker 10: about what she's talking about now in the landlord situation.
Speaker 10: But with the trash they did, they literally took control
Speaker 10: of everybody's trash.
Speaker 3: They did. But I don't think just un listen, after.
Speaker 23: The citizens voted against the city taking over the trash,
Speaker 23: and they did it.
Speaker 3: Anyway, Well, now you can get rid of the city council.
Speaker 8: I would like to now, Eva.
Speaker 3: Like I said, I don't like a lot of government
Speaker 3: control either. And and but I will say this.
Speaker 10: Okay, here's what you're trying to do in Fort Collins.
Speaker 10: This is pretty amazing. The Housing Strategic Plan identifies rental
Speaker 10: registration and landlord and Senate has two important strategies for
Speaker 10: meeting the goal that everyone has healthy, stable housing they
Speaker 10: can afford. City Council implemented annual rental registration and created
Speaker 10: the Rental Housing Program too open communication between the city
Speaker 10: rental property owners, and strengthen landlord intent in education and outreach.
Speaker 3: Okay, so that's exactly what's going top. No, here's what's
Speaker 3: going to happen.
Speaker 4: When they hear from renters, they're going to go They're
Speaker 4: going to make sure that landlords have minimum standards. Now, Eva,
Speaker 4: to be fair, I don't think it's going to be
Speaker 4: the color of your house, or the style or anything,
Speaker 4: but I think it will that denver does that. Now,
Speaker 4: they might tell.
Speaker 3: You Eva, by the way, Eva, you need to do this,
Speaker 3: or you need to have a better egress window, or
Speaker 3: you better have better locks on the door, or you
Speaker 3: better make sure your heat's working. I'll bet you you're
Speaker 3: right about that.
Speaker 10: Well, they're reading everything it needs to know.
Speaker 3: I'm serious. I don't I don't blame you for being upset.
Speaker 4: But but let's just ask, Okay, what do you think
Speaker 4: Mark about in general landlords having some standards.
Speaker 10: Well, okay, I'll tell you a couple of things. It
Speaker 10: depends if the tenant's pain, that would be the first thing.
Speaker 3: In other words, it should be both fair for both
Speaker 3: the tenant and the landlord.
Speaker 10: Yeah, it should be. But I mean, yeah, I'm reading
Speaker 10: everything here. I don't see anything that's crazy that comes out,
Speaker 10: like what color your house can be? You know, there
Speaker 10: is some some things like every bathroom and toilet room
Speaker 10: must have an openable window to the exterior.
Speaker 3: And I'm thinking of our old house. Are you serious?
Speaker 4: They really are dictating that you have a window that
Speaker 4: opens in your bathroom says ventilation.
Speaker 10: Wow, every bathroom and toilet room must have an openable
Speaker 10: window to the exterior or have an exhaust vanducted to
Speaker 10: the exterior.
Speaker 3: Oh, so that they care about stink.
Speaker 10: Basically, every clothes dryer must be exhausted to the exterior
Speaker 10: through independent ducks. Okay, Dwelling must be a ranged of
Speaker 10: privacy from the GM.
Speaker 3: You may not want to be a landlord.
Speaker 10: What the hell does this mean? Dwelling units must be
Speaker 10: arranged to provide privacy from adjoining spaces.
Speaker 4: Well, what it means is, if you're renting out a
Speaker 4: place like a duplex, or if you're renting out the
Speaker 4: basement or something, you need to have pride.
Speaker 10: Every bedroom must have access to at least one water
Speaker 10: closet and laboratory without passing through another bedroom. So I guess,
Speaker 10: holy crap. Space they were used for food preparation. So
Speaker 10: you know what they're gonna do. Here's what they're gonna do.
Speaker 4: They're gonna drive a lot of landlords out of the business,
Speaker 4: and they're going to make rents more expensive.
Speaker 10: Rat space is used for food preparation must contain suitable
Speaker 10: space and equipment to store, prepare, serve food in a
Speaker 10: sanitary manner. That is about as open ended as I
Speaker 10: can imagine.
Speaker 4: Do you know what they're doing? You know what this
Speaker 4: is for the students? This is for Collins right, Yeah,
Speaker 4: I'll bet you it's because of the college students.
Speaker 10: Toilet rooms and bathrooms must provide privacy. Well, I mean
Speaker 10: most of the dorm rooms that.
Speaker 4: I know what it is, Mark, I'll bet you that
Speaker 4: a lot of students they feel are being taken advantage
Speaker 4: of what do you think.
Speaker 10: I don't know, man, but it's Antia just for students.
Speaker 3: No, I I get it, Antoine. What's going it is?
Speaker 3: It is a good It is a good point. Government's
Speaker 3: getting involved.
Speaker 4: Listen, the move was until recently, the move was, let's
Speaker 4: do everything we can to get involved in people's lives
Speaker 4: and make them do what we want.
Speaker 3: Antoine, what's going on with you?
Speaker 5: I was falling my dream right now? So I'm in
Speaker 5: the process of right now rent my house ladist Sunny
Speaker 5: agreement with the new renters.
Speaker 3: And what is your question? And one so you're gonna
Speaker 3: be You're gonna be a landlord? Is that right?
Speaker 12: Yeah?
Speaker 5: You guys just spoil everything. So h so uh rush.
Speaker 5: So what's happening is I'm buying a house from a
Speaker 5: friend that's flips some rent flip, some sales housing. So
Speaker 5: the house the beginning and he did a total remodel
Speaker 5: on it. But when he bought the house, I had
Speaker 5: a partially finished basement that was recorded to the regional office.
Speaker 5: But he finished the basement without a permit. So basically,
Speaker 5: right now he's telling me a house cheaper than what
Speaker 5: his worth, and he's my My agent is asking him
Speaker 5: to pull the permit, and he's telling.
Speaker 4: Me, well, okaye, one, let's let's let's let's break this down, antwine,
Speaker 4: let's take this down real quick.
Speaker 3: You're buying this place, are you there?
Speaker 9: Yes?
Speaker 5: From a friend, Yes, okay, yeah, and.
Speaker 4: The basementrantwan, do you want if you want answers, I
Speaker 4: don't need stories right now.
Speaker 3: I just want to get to the facts. Then we'll
Speaker 3: get to the story.
Speaker 4: So you're buying a place the basement has been redone,
Speaker 4: but it was redone without a permit.
Speaker 3: Is that correct?
Speaker 9: Yeah?
Speaker 3: Okay? And what do you want?
Speaker 4: You want him to go back and retroactively pull that permit.
Speaker 5: Well, my agent wants to put that in the underwrite
Speaker 5: and that he's going to pull the permit and make
Speaker 5: sure the house is permitted so we can have it
Speaker 5: on file before I purchased the house.
Speaker 3: Why, okay? Now, how long ago was the basement refinished?
Speaker 9: A year ago?
Speaker 3: Did he do any kind of plumbing an electrical down there?
Speaker 5: No, it was it was already partially finished, like the framing,
Speaker 5: electrical And all he did was just do the drawball,
Speaker 5: the carpet and the bathroom.
Speaker 4: That doesn't really well wait, wait, what did he do
Speaker 4: in the bathroom he placed. Some of that does not
Speaker 4: need some of that does not need to permit. As
Speaker 4: a homeowner, he wouldn't. But but some of it I don't.
Speaker 4: For the drywall and all that stuff, I don't think
Speaker 4: needed to permit.
Speaker 3: But I do think.
Speaker 10: But even if it did not, why does it even matter,
Speaker 10: because don't you want to Did you say you wanted
Speaker 10: to rent it out?
Speaker 5: No, I'm buying it to live in, and I'm my
Speaker 5: current residence. I'm written out.
Speaker 17: I already got it.
Speaker 5: I got it to move out and move in that
Speaker 5: house over there.
Speaker 4: But yeah, Antoine, what mark is asked and it goes
Speaker 4: permits after the fact. Okay, the fact that you have
Speaker 4: something that's not permitted is not the end of the world.
Speaker 10: No, But Tom, what I'm not understanding. It's not him
Speaker 10: who cares. It's his agent that cares. I would tell
Speaker 10: my agent shut up, well, Antoine, do you care?
Speaker 24: Well?
Speaker 5: The thing is when we call the regional building, they
Speaker 5: say that if they have to come out permit it,
Speaker 5: that in order to do me inspation, they're gonna have
Speaker 5: to cut into the drywall, just to make sure that
Speaker 5: the walls are floating or they're electrical or the plumbing
Speaker 5: and anti.
Speaker 9: So they're going, yeah, that's right.
Speaker 4: They they don't want that's that's actually a good inspector.
Speaker 4: If they want to do that, that's actually what they
Speaker 4: technically should do. What Mark is saying is if you had,
Speaker 4: let's say a home inspector, or you had someone who
Speaker 4: could just give.
Speaker 3: It the eyeball, what would you care. You're not going
Speaker 3: to get in trouble for buying it that way. And
Speaker 3: if your lender doesn't know and doesn't care, it's not
Speaker 3: something it could technically come back to haunt you in
Speaker 3: the future because you would have to answer, Oh, actually
Speaker 3: you wouldn't if you said, they ask a question, have
Speaker 3: you done any improvements without that required to permit? And
Speaker 3: did not get a permit? But you did not do
Speaker 3: that the previous owner did. It's really a technicality more
Speaker 3: than anything. I'm not saying to buy it without a
Speaker 3: permit or without inspections, but it's not going to get
Speaker 3: you in trouble. Okay, It's really up to.
Speaker 9: What you would think is right.
Speaker 5: I'm gonna like to have the whole house had been begun,
Speaker 5: but he didn't put a permit in the basement, and
Speaker 5: you know, like you said for the future, to say
Speaker 5: and lay it on the future, we have to we're
Speaker 5: going to sell the house with sudden that issue is
Speaker 5: going to come up.
Speaker 3: You know it's not going to come up. Okay.
Speaker 4: The only way it would come up is if you're
Speaker 4: the one that did it, because you're the Listen, they
Speaker 4: only ask has any improvements been done without a permit?
Speaker 4: That they mean any did you do any improvements without
Speaker 4: a permit? Look at here's the thing, Antoine, your real
Speaker 4: estate broker is a good person trying to protect you,
Speaker 4: but it's not absolutely mandatory.
Speaker 3: Listen.
Speaker 4: I think permits are a good idea, but many times
Speaker 4: they're more bureaucracy than anything. But if this sounds like
Speaker 4: these inspectors want to make sure it's being done correctly,
Speaker 4: I don't think there's anything really wrong with that.
Speaker 3: Okay, So it's really up to you. If you get
Speaker 3: a good.
Speaker 4: Home specter and you're satisfied with the job, go ahead
Speaker 4: and buy the damn thing.
Speaker 3: I don't see what harm it would do.
Speaker 4: I've brought things before where things have been done without
Speaker 4: a permit.
Speaker 3: I have, have you mark?
Speaker 10: Oh my god, yes, are you kidding me? I've done
Speaker 10: things without a permit.
Speaker 4: Okay, now listen. By the way, frankdorandareal estate Man dot com.
Speaker 4: He's one that would probably care and want to consult you,
Speaker 4: but he wouldn't make you do it. And speaking of Frank,
Speaker 4: by the way, if you're looking to sell your house
Speaker 4: and you want to know what it will sell for
Speaker 4: in today's market based on all the elements, he'll give
Speaker 4: you a free valuation and there's no obligation. Three zero
Speaker 4: three nine two zero sixteen twenty two.
Speaker 3: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 3: dot com.
Speaker 4: You don't pay a cent until you're content. Time for
Speaker 4: an insurance check up free, no obligation. In comparison, call
Speaker 4: Compass Insurance Pain too much your coverage at dozens of
Speaker 4: insurance companies find out now three all three seven seven
Speaker 4: to one help. You'll think you're his only customer when
Speaker 4: you choose Frank Durand the real estate Man dot com
Speaker 4: to list your home with Remax Alliance three all three
Speaker 4: nine two zero sixteen twenty two. Hi Tom Martino, you're
Speaker 4: troubleshooter three all three seven one three talks seven one
Speaker 4: three eight two five five what's on your mind? And
Speaker 4: how can we help you? We have an insurance. Well,
Speaker 4: let's see a life insurance question from Larry. Larry, go ahead,
Speaker 4: what's going on?
Speaker 9: Yeah, Hi Tom, Hey, it happening.
Speaker 21: Mom passed away ten years ago or so. She has
Speaker 21: a couple of life insurance policies on me and my nephew,
Speaker 21: and she never put a beneficiary on either one of them.
Speaker 21: I'm executor of the Whale and I called Western Southern
Speaker 21: Life about this years ago and they said, oh, all
Speaker 21: you need to do you need to run down the courthouse.
Speaker 21: You need to get a court order to do this
Speaker 21: and do that. Of course, I went down there, and
Speaker 21: I knew they'd laughed at me, but I ran it
Speaker 21: by them and they said, no, we don't give out
Speaker 21: court orders like candy bars.
Speaker 3: You know, Hey, Larry Larry. I'm a little confused, Larry.
Speaker 4: So, your mom bought these life insurance policies for you
Speaker 4: and your brother, me and my nephew.
Speaker 3: You and your nephew. Let me ask you this.
Speaker 4: Then, when she bought them, did she pay in full
Speaker 4: for the premiums?
Speaker 3: Or were you paying the premiums?
Speaker 21: No, That's what I'm getting at. She paid twenty five
Speaker 21: dollars a month premiums on both bills forever, and then
Speaker 21: she passed away and I didn't bother to pay the
Speaker 21: bills because I went round and round with them and
Speaker 21: couldn't get well.
Speaker 4: Okay, then most likely those policies lapsed.
Speaker 21: Well, they keep sending bills in the mail after all
Speaker 21: these years?
Speaker 4: Are they sending bills for retroactive premiums?
Speaker 16: Now?
Speaker 21: It just says, hey, you need to need to pay
Speaker 21: your bill. You know you need to be more vigilant
Speaker 21: paying your bills.
Speaker 3: Okay, Now let me get this straight.
Speaker 4: How long up to the time she passed away ten
Speaker 4: years ago, how long had she been paying I.
Speaker 8: Don't have a clear well, at least ten years, okay.
Speaker 3: If she was paying ten years at twenty five bucks
Speaker 3: a month, okay, I was trying to figure out.
Speaker 4: If there's a cash value, and there's probably not. In fact,
Speaker 4: I don't think there's anything there, and I think there's
Speaker 4: saying at most she paid if she paid ten years
Speaker 4: twenty five dollars a month, she paid three grand. That
Speaker 4: barely covers the cost of insurance.
Speaker 3: Are you sure it was whole life or was it term?
Speaker 21: I think it's term.
Speaker 4: Well, then you don't have anything the term insurance is
Speaker 4: simply insurance. When you pay, and when you don't pay,
Speaker 4: you don't have it. There's no cash value. It's the
Speaker 4: cheapest form of life insurance. What are you trying to accomplish?
Speaker 11: Right?
Speaker 21: No, I really don't have a clue. But yeah, I
Speaker 21: figured I was.
Speaker 3: Let me ask you what you're trying to accomplish, Larry, basically,
Speaker 3: not something.
Speaker 21: I was just going to run it by you and see.
Speaker 4: Okay, But what I mean is this, Were you thinking
Speaker 4: there might be were you thinking there might be cash value?
Speaker 21: I didn't have a clue.
Speaker 4: Do you know what the face amount is of the
Speaker 4: life insurance?
Speaker 21: No?
Speaker 3: No, do you When they send a bill? Is there apology?
Speaker 8: Nothing?
Speaker 21: Because I'm not My name's not on the policy.
Speaker 9: They won't tell me nothing.
Speaker 3: But when the bill comes is in your mom's name?
Speaker 21: Yeah?
Speaker 3: Well, Larry, really, to be honest with you, at twenty
Speaker 3: five bucks a month, it had to have been some
Speaker 3: kind of term insurance, which means there's no cash value.
Speaker 3: There's really nothing there.
Speaker 9: Okay.
Speaker 21: Whatever.
Speaker 3: How old are you right now? How old are you
Speaker 3: right now? Sixty five? Okay? Anyway, what did you want
Speaker 3: to ask another question?
Speaker 21: Yes, sir, hey, I took my car to the local
Speaker 21: auto mechanic shop to have my brakes fixed due to
Speaker 21: a spongy brake pedal, but a master cylinder on it,
Speaker 21: and it did nothing to fix the problem. Uh oh,
Speaker 21: So they ordered a brake booster and it came in.
Speaker 21: It was the wrong one the ordered. Now, the one
Speaker 21: that came in, it was wrong one. So I took
Speaker 21: him and used one they put on it and it
Speaker 21: seemed to work fine. But of course they charged me
Speaker 21: for both.
Speaker 9: Is there any wait?
Speaker 3: Wait, they charged you for a booster they never bought.
Speaker 10: Well, no, he's saying, they charged him for the master
Speaker 10: cylinder and the booster they he brought in to install it.
Speaker 3: Of course, that's what I mean.
Speaker 4: Was it just the installation for that spongy pedal, I
Speaker 4: mean for that booster?
Speaker 12: Correct.
Speaker 3: Yeah, I don't like the idea that they replace your
Speaker 3: master cylinder and it did not fix it. However, it's
Speaker 3: going to be impossible to go back and say you
Speaker 3: didn't need it. You may have needed both, true.
Speaker 21: I was just wondering if there's any unwritten rules about
Speaker 21: putting parts on your car. That oops, we goofed. We
Speaker 21: didn't need to.
Speaker 3: Put this on. Yeah. Actually, there's no one written rules.
Speaker 3: But here's the rule.
Speaker 4: Okay, if in fact they do something you didn't need,
Speaker 4: then you shouldn't be charged for it. I mean, I mean,
Speaker 4: it's not unwritten. It's been decided plenty of times in court.
Speaker 4: If you get something you did not need and they
Speaker 4: sold it to you, you shouldn't have.
Speaker 3: To pay for it.
Speaker 4: However, you would have to be the one to prove
Speaker 4: you didn't need it, and the only way to do
Speaker 4: that is to get the old part and have it
Speaker 4: tested and say, wait a minute, I never needed this
Speaker 4: to begin with.
Speaker 3: So do you have the old part?
Speaker 21: Meganty, they bought the cart and used it as a core.
Speaker 3: Oh okay, how old was the car?
Speaker 21: Oh it's an old ninety model. I'm not trying to
Speaker 21: get anything out of this. I was just wondering.
Speaker 4: I think the short answer is they can't just go
Speaker 4: ahead and put parts on you don't need. You would
Speaker 4: be able to do something about it, you really would.
Speaker 3: Now. Mark has an insurance question as well.
Speaker 10: Mark, hold on, just going back to that real quick.
Speaker 10: I'm pretty sure a faulty Breakemaster cylinder can cause issues
Speaker 10: with the break booster. For example, if it's leaking into it,
Speaker 10: so I wouldn't be so sure that it didn't need both.
Speaker 3: Okay, that's very good, Very good. Mark. What about you?
Speaker 3: You have an insurance question.
Speaker 18: Yester, you were talking about this subject last week that
Speaker 18: I couldn't stay on long enough to listen to the details.
Speaker 18: How many claims with your insurance company before they drop you.
Speaker 18: We've had one this year for damage hailed damage on
Speaker 18: the vehicle, and there's damage to our roof when all
Speaker 18: of our neighborhood got hit and got loose replacements this summer.
Speaker 4: Okay, they're not two separate if they're from the same event,
Speaker 4: they're not two separate claims.
Speaker 10: Well, it's two separate insurance policies for sure.
Speaker 4: Oh wait, wait, hold on, they might be two separate.
Speaker 4: I'm assuming you have the same company.
Speaker 3: Is that correct?
Speaker 17: Yes?
Speaker 3: Okay.
Speaker 4: If you had the same insurance company and you had
Speaker 4: a hail claim on your house and on your car,
Speaker 4: that's one claim for each.
Speaker 3: It's not two claims. Now. If you have two claims
Speaker 3: within a six month period or a year, it depends
Speaker 3: on the company, they probably won't renew you. If you
Speaker 3: have three claims within two years.
Speaker 10: They won't renew you, or maybe even maybe even more
Speaker 10: than that, maybe even in five years. If you had
Speaker 10: two claims.
Speaker 3: You think they would go out five years.
Speaker 10: I think you're getting really crazy, man.
Speaker 4: Yeah, there is no there is no hard and fast rule.
Speaker 4: By the way, it's whatever they want to do. Yeah, exactly,
Speaker 4: I got to take this break three oh three, seven
Speaker 4: to one to three talk seven one three A two
Speaker 4: five five. Go with a sure thing Denver's best roofer
Speaker 4: Excel Roofing dot com. You don't pay a cent until
Speaker 4: you're content. Time for an insurance checkup free, no obligation.
Speaker 4: In comparison, call Compass Insurance paying too much your coverage
Speaker 4: at dozens of insurance companies find out now three all
Speaker 4: three seven to seven to one help. You'll think you're
Speaker 4: his only customer when you choose Frank durand the real
Speaker 4: estate Man dot com to list your home with Remax
Speaker 4: Alliance three all three nine two zero sixteen twenty two.
Speaker 4: Hi Tom Martino here and now I want to thank
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Speaker 4: very seriously. Waveeightcapital dot com. Brendan is with us from
Speaker 4: Made in the Shade.
Speaker 3: I have a question here on text about battery operated
Speaker 3: or solar When someone goes electric do they have to
Speaker 3: do a lot of wiring? Are the batteries local to
Speaker 3: the shades or the solar panels? How does that work?
Speaker 12: Brandon?
Speaker 3: Yeah, so a lot of the products that we sell.
Speaker 6: The battery is the rechargeable motor and it's in the
Speaker 6: tube itself, so you don't see it at all.
Speaker 3: It's in the head rail tube. How long do they last?
Speaker 6: Oh, depending on how often you use it, Like ours
Speaker 6: in our house, we haven't charged them in over a
Speaker 6: year and we use them every.
Speaker 3: Multiple times a day.
Speaker 6: It's about a year and a half eat and it's
Speaker 6: really it's like plugging in a cell phone, like for
Speaker 6: about four to six hours and then you're good for
Speaker 6: another year and a half.
Speaker 3: Very cool.
Speaker 6: So so it's like your bell door bell, Yeah exactly. Yeah,
Speaker 6: it's a long time and then it's a lot longer.
Speaker 6: I want to add a solar panel, obviously it needs
Speaker 6: to be on the side of the house that gets
Speaker 6: some decent sun, but that can actually double it. So
Speaker 6: we have people that didn't even know they had to
Speaker 6: charge it because it's been over three years with a
Speaker 6: solar panel. The solar panel keeps it topped off in trickle.
Speaker 6: Now like every three three and a half years, you
Speaker 6: might have to put a full charge on it and
Speaker 6: then you're good for another three years.
Speaker 4: And someone asked this if they have a home being built,
Speaker 4: mm hmm. In fact, it's right down the street from
Speaker 4: me and they.
Speaker 3: Heard me talking about you.
Speaker 4: Yeah, and they want to know is there something they
Speaker 4: can do while it's being built that would make it
Speaker 4: really a breeze for powered shades or shutters.
Speaker 3: Absolutely, that's the time to do it, after framing, before
Speaker 3: dry wall. Hundred but they do a D Is it
Speaker 3: a DC system? Certainly not. They're not running AC are they.
Speaker 3: It's it's like it's low vault wiring.
Speaker 6: So you would just run it to each window that
Speaker 6: you wanted to motorise, and then you just pigtail it
Speaker 6: out in the upper left or right corner of the
Speaker 6: window frame and then it goes into.
Speaker 3: A DC transform. All go back to one.
Speaker 6: The key is the closer, you can get it to
Speaker 6: your actual house panel. Yeah, that you want to home
Speaker 6: run all those dead ends to that spot and then
Speaker 6: just leave it there. And then we get whatever product,
Speaker 6: whether it's Hunter, Douglas or Alta or Norman whoever, we
Speaker 6: get the the the it's like a converter box. Just
Speaker 6: say it like it transforming. You guys take care of that.
Speaker 6: Yeah we do.
Speaker 3: Yeah, we have electrician that we work with that.
Speaker 6: So we connect all the window shades to each of
Speaker 6: the pigtail and get it going. Our electrician will come
Speaker 6: in and he'll connect that box up and then the
Speaker 6: box to the actual panel.
Speaker 3: On a break now, speaking speaking of such, the same
Speaker 3: neighbors said they, you know, because this is a golf course,
Speaker 3: and they said that they were considering these hard rolling
Speaker 3: shutters and then they heard you talking about there's a
Speaker 3: saw product that can still protect your window.
Speaker 6: Yeah, so we do outdoor roller We do awnings and
Speaker 6: outdoor roller shades, and they.
Speaker 4: So an outdoor roller shade even though it's not hard,
Speaker 4: it's not one of these you know, these a decorative
Speaker 4: aluminum rollers.
Speaker 3: Right, you can still protect your window.
Speaker 6: Well, yeah, so if you had to say out on
Speaker 6: your patio like kind of purglar or something you wanted
Speaker 6: that for.
Speaker 3: It would do two things.
Speaker 6: It would protect your house from golf balls, but it
Speaker 6: would also, you know, block out that sun. It's so
Speaker 6: much western facing is so much unusable space. Unfortunately, we
Speaker 6: get calls all the time because people want to be
Speaker 6: outside they face west. And we do have a new
Speaker 6: one now that is hurricane rated for up to one
Speaker 6: hundred miles an hour winds. So it's a tremendous innovation
Speaker 6: and their price point on those is fantastic.
Speaker 3: So by the way you do awnings.
Speaker 6: Yep, motorized, motorized and crank awning, exeter awnings and rolling
Speaker 6: roller sh for and all that.
Speaker 3: Okay, we have more coming up on the Troubleshooter Show.
Speaker 3: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 3: dot com.
Speaker 4: You don't pay a cent until you're content. Time for
Speaker 4: an insurance checkup free, no obligation. In comparison, call Compass
Speaker 4: insurance paying too much your coverage at dozens of insurance
Speaker 4: companies find out now three oh three, seven seven to
Speaker 4: one help. You'll think you're his only customer when you
Speaker 4: choose Frank durand the real estate man dot com to
Speaker 4: list your home with Remax Alliance three oh three nine
Speaker 4: two zero sixteen twenty two. Hi Tom Martino, you're troubleshooter
Speaker 4: three O three seven to one three talk three O
Speaker 4: three seven one three eight two five five. Okay, so uh,
Speaker 4: let's continue here, Brendan uh on something we talked about.
Speaker 3: On the uh on the shades. Let me see, I
Speaker 3: gotta find that text, Doug on it. Oh, on the
Speaker 3: exterior awnings you talked about.
Speaker 4: They want to know if do you have the automatic
Speaker 4: wind centers that retracted in wind.
Speaker 6: Yes, yeah, you can put those on the awnings and
Speaker 6: the roller shades. So okay, yeah, if you're not home,
Speaker 6: you forget to leave them down and you know it
Speaker 6: starts wendy like it does here, it'll raise them or
Speaker 6: retract them to protect your product.
Speaker 4: And then you mentioned that you can put a shade
Speaker 4: or these rollers, these exterior shades that will protect from
Speaker 4: you know, a flying golfle or something on the deck
Speaker 4: or something or on the patio that protects the windows.
Speaker 4: But what if you had a window, and can you
Speaker 4: offset them in front of the window to give them
Speaker 4: a little airspace like in a box or something to
Speaker 4: if you wanted to protect those big picture windows on
Speaker 4: a golf.
Speaker 6: Course, yeah, I mean as long as you have a
Speaker 6: structure above to I don't mount the head rail to yeah.
Speaker 4: So if you wanted to pull it out like three
Speaker 4: or four inches, yeah, and have it hanging in front
Speaker 4: of the window, that would protect it?
Speaker 6: What it would protect it? I mean to be honest,
Speaker 6: They're not meant for window protection. There's like to be like,
Speaker 6: you can enjoy your patio and you want to raise
Speaker 6: the solar screen so you can still see through it,
Speaker 6: but you're not getting hit in the face by the sun.
Speaker 3: Okay. That's very interesting, got it? Got it? Okay?
Speaker 4: So made in the shade, by the way, their their
Speaker 4: website is Denver Shades dot Co. Seventy zero four or
Speaker 4: five eight six, five sixty six. So on another topic
Speaker 4: people want to know about, let me just grab this
Speaker 4: text again.
Speaker 3: Where the heck is it? Okay?
Speaker 4: So on the oh, here it is. Somebody said, did
Speaker 4: I hear about dog Gone? And I can't find it here?
Speaker 3: It is there?
Speaker 4: It is there, It is there, it is there, it
Speaker 4: is okay. So did I hear about this giant boulder
Speaker 4: that dropped down on the road in the mountains. What
Speaker 4: happens if it would kill someone? Obviously, the state has
Speaker 4: some laws that limit their liability, but we may answer
Speaker 4: that with John Fuller if you can get them on Mark.
Speaker 4: Let's talk about the limit of liability when the state
Speaker 4: has something like that happened. I'm Tom Martinez. We have
Speaker 4: more coming up on The Troubleshooter Show. Go with a
Speaker 4: sure thing Denver's Best Roofer Excel Roofing dot com.
Speaker 3: You don't pay a cent until you're contenth time for
Speaker 3: an insurance checkup free, no obligation comparison call Compass Insurance.
Speaker 3: Pay too much your coverage at dozens of insurance companies
Speaker 3: find out now three O three seven to seven to
Speaker 3: one help. You'll think you're his only customer when you
Speaker 3: choose Frank durand the real estate Man dot com to
Speaker 3: list your home with Remax Alliance three three nine two
Speaker 3: zero sixteen twenty.
Speaker 2: Two ripped off news.
Speaker 3: You don't have.
Speaker 1: Come running just as fast as we can show the
Speaker 1: shooter's gonna help coming man.
Speaker 3: This is the Troubleshooter Show.
Speaker 10: No Tom Martino, Welcome, Welcome to the Only Show If
Speaker 10: it's kind. We're here to solve problems answer questions, take complaints.
Speaker 10: We got a lot going on today in the Trouble
Speaker 10: Shooter Show. You've been ripped off or taking advantage of
Speaker 10: check it out over three hundred million dollars cash, merchandise
Speaker 10: exchanges and refunds directly due to this show. And I
Speaker 10: mean that if you've been ripped off, you've got a
Speaker 10: bad contractor you want to tell us about it, maybe
Speaker 10: we can recoup some of that money. The phone number
Speaker 10: is easy. You can call right now three oh three
Speaker 10: seven one, three eight two five five three zero three Martino.
Speaker 10: That number works, of course all the time, on and
Speaker 10: off the air. But I don't care if it's a
Speaker 10: bad dentist, a bad doctor. We've got attorneys that can
Speaker 10: step in and help. Maybe you had a bad cab
Speaker 10: driver that ripped you off, you know. Suzanne and I,
Speaker 10: by the way, one time in Mexico had a cab
Speaker 10: driver take our credit card. His little slider in his
Speaker 10: car wasn't working, so he walked about thirty feet over
Speaker 10: when we got to the Cancun airport and apparently ran
Speaker 10: the thirty bucks we owed him. By the time we
Speaker 10: landed back in Denver four or five hours later, there
Speaker 10: was over four thousand dollars on that credit card, and
Speaker 10: of course we got all the money back. But any
Speaker 10: issues you have, my point is we are here to help.
Speaker 10: I've got Deputy Doc to my right. We've got Deputy Bo,
Speaker 10: We've got Kelly, We've got Dragon, We've got Deputy Dmitri,
Speaker 10: who was sitting at a Tom's place. You look pretty
Speaker 10: relax there, man.
Speaker 12: Thanks.
Speaker 16: Man, that's nice to sit in the Euston's chair for
Speaker 16: a few minutes.
Speaker 10: You're sitting in the big chair over there at the
Speaker 10: home studio. Anyhow, three oh three seven one, three eight
Speaker 10: two five five. Now someone's got to help me out.
Speaker 10: We've got John Fuller up. The last ten or fifteen
Speaker 10: minutes of the last hour, I had to run and
Speaker 10: take a phone call, so I have no idea what
Speaker 10: we're talking about with this boulder. So can someone please
Speaker 10: help me with this before I go to John and.
Speaker 12: Maybe called up and just ask if you're driving along
Speaker 12: the highway, yeah, and a bowl of falls hits the
Speaker 12: car and kill somebody who if anybody is responsible?
Speaker 10: You know, going up Dot, you go up and play
Speaker 10: poker and cripple career or not. Cripple Creek Blackhawks, Blackhawk
Speaker 10: It was probably in two thousand, I'm guessing twelve thirteen,
Speaker 10: fourteen ish. A couple was driving up I don't know
Speaker 10: what kind of car it has. A boulder literally came
Speaker 10: down crushed him. It might have been her crushed the
Speaker 10: passenger crushed him dead instantly. The driver got up and
Speaker 10: walked away. Imagine losing your spouse in about ten seconds.
Speaker 10: Another one that happened up there, a boulder fell and
Speaker 10: hit one of those black Hawk buses or some kind
Speaker 10: of muss and killed some people. What a strange thing.
Speaker 10: So John Fuller, first of all, John, how are you doing?
Speaker 3: Man?
Speaker 9: Marvelous? Marvelous? How are you guys?
Speaker 10: We're doing pretty good. You know you think we've called
Speaker 10: you on every call in the world. I I don't
Speaker 10: have anything to say about this besides, uh, you know
Speaker 10: what happens if a boulder falls on you.
Speaker 9: Hey, John, it's hey Doc with Hey, I turned eighty todays.
Speaker 12: I mean you're gonna take it easy on me?
Speaker 3: Oh yeah, he is.
Speaker 10: He's eighty and he's still got hair.
Speaker 9: Not a not a chance. How many dense do you
Speaker 9: have on your new car?
Speaker 6: Hey?
Speaker 12: Scratch?
Speaker 10: Oh you're lying?
Speaker 3: Oh my god, he's lying.
Speaker 10: I literally watched him.
Speaker 3: Go up in over a curb. Bit it's a dent.
Speaker 3: I can point it out to you in the market
Speaker 3: show me. Oh my, I can't believe he just said that, John.
Speaker 10: I literally watched him pull up the top golf and
Speaker 10: he goes right over the curb.
Speaker 9: We need to have a live remote in the clear
Speaker 9: channel parking lot room.
Speaker 10: Like when Tom Tom actually hit. Tom actually scraped his
Speaker 10: new vehicle's rim and he was so shocked to find
Speaker 10: out the rim was two thousand bucks. I mean, he
Speaker 10: was fit to be tied. But anyhow, John, Seriously, what
Speaker 10: does happen? I mean, I assume if it's even if
Speaker 10: it's private property, I mean, what would it matter unless
Speaker 10: if someone literally like was exploded some dynamite and created
Speaker 10: it to happen. But if it's just nature, natural erosion
Speaker 10: in the Boulder Falls, I mean, there's no one to blame,
Speaker 10: isn't that God?
Speaker 9: Well, you know it's a little bit more complicated than that. Mark.
Speaker 9: Here's the basic deal. When you think about going up
Speaker 9: towards you know, the mountains to go gamble or you know,
Speaker 9: through Glenwood or something crazy like that, there's almost none
Speaker 9: of those hillsides that haven't been manicured in some way
Speaker 9: by the Highway Department. They've either done rock slide integation
Speaker 9: or they had to cut out the hill to put
Speaker 9: in the actual interstate and stuff. And so basically the
Speaker 9: way it works is under the governmental immunity laws, if
Speaker 9: something just happens, a rock just happens to dislaunch because
Speaker 9: of rain or you know, whatever natural event, then no,
Speaker 9: there's not going to be any liability that flows from that. However,
Speaker 9: if that rock dislodges because the Highway Department did something
Speaker 9: negligently that caused to do that, there may be liability.
Speaker 9: And so what you're talking about is an incredibly difficult
Speaker 9: task of unraveling the precise cause of a big boulder
Speaker 9: getting dislodged and coming down and crushing somebody. It would
Speaker 9: be an extraordinarily difficult case, and it would almost have
Speaker 9: to have, you know, the benefit of some you know,
Speaker 9: just coincidentally a highway camera or something monitoring it that
Speaker 9: that showed the progression that was caused by you know,
Speaker 9: erroneous mitigation efforts or something.
Speaker 10: Well, John, let's say it was let's say there was
Speaker 10: a house up there and it came from someone's property.
Speaker 10: So now it's not immunity. What then, same thing.
Speaker 9: You don't think it comes down to, you know, causation. Mark,
Speaker 9: If if the homeowner did something that caused that rock
Speaker 9: to dislodge, I think you've got a good argument to
Speaker 9: be made that that was negligence and that their insurance
Speaker 9: company should should meet. But if, on the other hand,
Speaker 9: it was just a natural occurrence, then of course there's
Speaker 9: no negligence and you're not going to be able to
Speaker 9: tap the homeowner. Let's just say, as you know, for
Speaker 9: the sake of argument, that a bolt of lightning came
Speaker 9: down hit a tree and the tree fell down and
Speaker 9: dislodged a rock. Yeah, you know, who are we going.
Speaker 3: To go after nobody?
Speaker 9: You can't go after anybody. It's an act of God
Speaker 9: and it was unforseeable in every sense of the word,
Speaker 9: and so there's not going to be liability that flows
Speaker 9: from that. But if the homeowner was like Doc driving
Speaker 9: his law mower and backed into the same bolder a
Speaker 9: couple of times and they dislodged and rolled down the hill,
Speaker 9: I think you could absolutely.
Speaker 10: Make You would have to, and like you said, it
Speaker 10: would be so hard to prove that. That just made
Speaker 10: me think of something else though. Let's say you're driving
Speaker 10: your car and someone else driving gets hit by a
Speaker 10: bolt of lightning and ends up crashing into you and
Speaker 10: creating not just damage to your car, but to your
Speaker 10: health and everything else. Are you saying there could be
Speaker 10: a possibility because that was an act of God, their
Speaker 10: insurance company wouldn't be liable in that circumstance.
Speaker 9: That's definitely a possibility. Mark. You know, for years and years,
Speaker 9: we used to have a concept of a sudden emergency,
Speaker 9: and the idea behind it was if somebody had a
Speaker 9: medical emergency or something like that, but that that emergency sorry,
Speaker 9: there's a sun going by, I hear. That emergency doctrine
Speaker 9: largely got got taken away from this because the courts
Speaker 9: did some crazy stuff and actually held that the sudden
Speaker 9: emergency doctrine applied to somebody losing control on an icy road,
Speaker 9: and the court said, no, that's that's too far. You
Speaker 9: can't you can't blame the inattention of a driver for
Speaker 9: the creation of the sudden emergency. And largely that went away. However,
Speaker 9: you still come back to causation. If there was a
Speaker 9: medical emergency that was completely unforeseeable, that that's not negligence.
Speaker 3: Yeah, I get it.
Speaker 9: It'd be hard for us to get that insurance company
Speaker 9: to pay for that. However, you know the bolt of lightning.
Speaker 9: I think under almost any circumstance is not going to
Speaker 9: be a negligent act.
Speaker 10: So how would let's what you just said and the
Speaker 10: conversation you and I had, I think yesterday or the
Speaker 10: day before about one of my relatives in Georgia. But
Speaker 10: I want to tie this all together on this negligence.
Speaker 10: So if someone and I know this, if someone has
Speaker 10: a sudden stroke and hits you and causes damage and
Speaker 10: it wasn't foreseen. In other words, it's not like they
Speaker 10: were supposed to be on medication. No one knew what
Speaker 10: was going to happen. It was just a fluke, and
Speaker 10: next thing you know, their insurance company doesn't want to
Speaker 10: pay you anything. We on the same page so far.
Speaker 9: Yep.
Speaker 10: If I had uninsured or underinsured coverage of my own,
Speaker 10: the same argument would be made.
Speaker 9: Or No, that's a tough question, mark I believe in
Speaker 9: that's circumstands. We could probably get a UM carrier to
Speaker 9: pay that claim, got it. I think we probably could.
Speaker 9: It may involve a battle, but I think we could
Speaker 9: make the argument that the insured was not at fault,
Speaker 9: and so by definition the terms of the uninsured motorists
Speaker 9: kick in, meaning that's there's coverage for when you were
Speaker 9: not at fault. That probably would be a covered peril,
Speaker 9: but boy, it'd be a close one.
Speaker 3: Yeah.
Speaker 10: Wow, that's what that's kind of crazy thinking in those
Speaker 10: terms for people listening. My wife's sister, her daughter got
Speaker 10: into an accident and it was kind of it's not
Speaker 10: that it was funny. The car was totaled and there
Speaker 10: was some damages. So I asked John, even though it
Speaker 10: was in Georgia, just some basic stuff on the coverage.
Speaker 10: But luckily, you know, she's only twenty years old. Can
Speaker 10: you imagine, John, Most twenty year olds they buy the
Speaker 10: cheapest dam insurance. Ever, she actually thought it to have uninsured,
Speaker 10: which in this case, because the driver that hit her
Speaker 10: had zero insurance whatsoever. She's going to get her car
Speaker 10: paid for on the comprehensive and she's going to get
Speaker 10: her medical bills and some time off work and whatever
Speaker 10: other damage is she has.
Speaker 3: But how many twenty year olds buy that coverage?
Speaker 10: Right?
Speaker 9: You know, Mark, there's two times when you really really
Speaker 9: really need to get the advice of a professional. One
Speaker 9: is when you're buying insurance, so you know exactly what
Speaker 9: you're getting and what you need to get, what you
Speaker 9: don't need to get. And number two is when something
Speaker 9: happens like an accident. Even though you may think you've
Speaker 9: got it figured out and it may be relatively simple,
Speaker 9: it never hurts to talk to a professional like myself
Speaker 9: that can help dissect the facts and the coverage and
Speaker 9: everything else to find out exactly what your rights are.
Speaker 9: I can't tell you how many accidents that we've had
Speaker 9: come in the door or somebody thought they were only
Speaker 9: looking at twenty five thousand dollar policy and all of
Speaker 9: that was eaten up by medical bills or something. And
Speaker 9: as it turns out, there were two or three other
Speaker 9: policies that we could bring in to play. And after
Speaker 9: subrogation and medpay and you apply everything, and it turns
Speaker 9: out that there was a significant sum of money that
Speaker 9: the that the driver was entitled to, that he had
Speaker 9: no idea.
Speaker 3: That was air.
Speaker 10: And see, the only thing I would say about my
Speaker 10: sister in law there, well, it's not her, it's her kid.
Speaker 10: Here's where they screwed up in my opinion, Then I
Speaker 10: got to let you go and get to break for
Speaker 10: a dragon, throw something at me. But the accident happened,
Speaker 10: I believe two weeks ago, her boyfriend. They both got
Speaker 10: shuffled off in an ambulance. I mean it was pretty bad.
Speaker 10: Vehicle totaled the airbags a whole bit. So he went
Speaker 10: to the hospital. She went to the hospital. He saw
Speaker 10: an attorney. Within a couple days, probably was making the
Speaker 10: phone calls immediately. She waited two or three weeks when
Speaker 10: she kind of reached out through her mother to me, going,
Speaker 10: you know, what should I do? My head heard at
Speaker 10: that time and everything, But I felt like I was
Speaker 10: getting better over that next week, but now I still
Speaker 10: have some makes and pains. It doesn't look good when
Speaker 10: you wait two or three weeks, does it?
Speaker 9: No, it really doesn't.
Speaker 3: Mark.
Speaker 9: There's no penalty for getting a hold of the insurance
Speaker 9: companies early, but there sure may be a penalty for
Speaker 9: getting a hold of them too late. Yeah, so give
Speaker 9: us a call right away. You know, if there's nothing
Speaker 9: to it, it hasn't cost you anything but a phone call, yep.
Speaker 9: But if there's something to it, we could save you
Speaker 9: a whole lot of money and a lot of time.
Speaker 9: And grief along the way.
Speaker 10: Yeah, so listen, everybody. That's John Fuller, good friend of mine,
Speaker 10: who's actually represented myself in a car accident, got his
Speaker 10: policy limits from the bad driver, and then same with
Speaker 10: my daughter policy limits. The guy's great, he'll answer all
Speaker 10: your questions. But if you've been in an accident, if
Speaker 10: you've been in one recently, I mean you have questions
Speaker 10: about it. Maybe you're wishing geez, I'm dealing with the
Speaker 10: insurance company. I feel like it's and over my head
Speaker 10: it probably is. Give John a call, you'll talk to John.
Speaker 10: Three oh three five nine seven forty five hundred three
Speaker 10: zero three five nine seven forty five hundred.
Speaker 3: I got to take a break. Everybody hang tight.
Speaker 10: Three oh three seven one three A two five five
Speaker 10: three oh three Martino, I want to hear from you.
Speaker 4: Go with a sure thing Denver's Best roofer Excel roofing
Speaker 4: dot com.
Speaker 3: You don't pay a cent until you're contenth time for
Speaker 3: an insurance check up, free, no obligation comparison call Compass insurance.
Speaker 3: Pay too much your coverage at dozens of insurance companies
Speaker 3: find out now three oh three seven seven to one
Speaker 3: help You'll think you're his only customer.
Speaker 4: When you choose Frank durand the real estate man dot
Speaker 4: com to list your home with Remax Alliance three oh
Speaker 4: three nine two zero sixteen twenty two.
Speaker 3: You know it's a.
Speaker 10: Little weird coming out of uh basically political season and
Speaker 10: move forward.
Speaker 3: I'll tell you a couple of weeks.
Speaker 10: Before the election, jeez, Louise, the entire country was just
Speaker 10: going absolutely insane. Present company included in that for sure,
Speaker 10: Deputy Doc. It's your birthday, man, eighty years old, right, I.
Speaker 12: Don't look a day over seventy nine.
Speaker 3: You don't look a day over seventy nine.
Speaker 10: He's pretty sharp though. Eighty years old? Doc is sharp.
Speaker 10: He plays poker all the time. Do you find that.
Speaker 3: Keeps you sharp?
Speaker 12: Doc? As?
Speaker 3: Golf and poker?
Speaker 12: Absolutely? And also this and my AARP stuff.
Speaker 10: Golf, poker and beer pong. I think is just three
Speaker 10: games he plays. What are you doing to celebrate your
Speaker 10: birthday today?
Speaker 12: I'm going out with my son and my daughter in
Speaker 12: law and my cousin for dinner.
Speaker 3: Where are you going?
Speaker 12: This is this really neat place you found? colorI it's
Speaker 12: Aalian restaurant on.
Speaker 3: Yale and Italian do yeah?
Speaker 12: Ron, Yeah, really nice place. The guys from New York
Speaker 12: milk style Italian food.
Speaker 3: So it's Southern like chicken palm, Yeah, that kind of stuff. Yeah,
Speaker 3: so's my order. I'm curious.
Speaker 12: I have no idea yet.
Speaker 10: Well, what do you generally ordered? A decent Italian southern.
Speaker 12: Lasagna they have, or kind of spaghetti dishes. But my
Speaker 12: son is so bummed out that about the election that.
Speaker 3: He's a liberal.
Speaker 12: Oh man, so you guys are like that when it
Speaker 12: comes to politics. We are.
Speaker 10: My father and myself were probably even further apart.
Speaker 12: I don't know he does.
Speaker 3: He think the.
Speaker 10: Whole country is never gonna vote again and Trump's gonna
Speaker 10: I mean, he really believes that.
Speaker 12: He even goes to me on a couple of things.
Speaker 12: I texted him in the past two days. Oh wow,
Speaker 12: I wouldn't even answer it.
Speaker 3: He catch him. Wow, what are you gonna do at dinner?
Speaker 3: Are you gonna wear?
Speaker 10: I'll bring you a Trump shirt.
Speaker 12: I don't know what we're gonna do with dinner. We
Speaker 12: haven't spoken since the election.
Speaker 3: What do you guys? Is he coming over for Trump's giving?
Speaker 12: We're all going to Florida's for Thanksgiving.
Speaker 10: Hey, hey, bo, do you have anybody in your life.
Speaker 10: That's different in politics. I'm assuming that you're on the same.
Speaker 12: The same wavelength with you guys, except my.
Speaker 10: Three girls, so they're totally on a different They're young, yeah.
Speaker 22: Over twenty and twenty three.
Speaker 10: So they they bought into all the kool aid. Yes,
Speaker 10: they were drinking the kool aid.
Speaker 22: Going to see one's going to see you Boulder and
Speaker 22: getting properly brainwashed.
Speaker 10: Oh yeah, very very true up until Vance and Trump
Speaker 10: dismantle this higher education. Do they docrination crap?
Speaker 12: Do they believe that Trump is going to try to
Speaker 12: get an amendment to ban abortions?
Speaker 10: He already said, he already said if something came, he
Speaker 10: would veto it.
Speaker 12: Right, It's not going to happen now, I'm not going
Speaker 12: to get thirty four states and two thirds of the
Speaker 12: really think.
Speaker 10: The world's going to change? How I mean the world
Speaker 10: is going to change.
Speaker 3: It already has.
Speaker 10: Well, I agree with that, but I mean all of
Speaker 10: the things the Democrats said were gonna happen, like we'll
Speaker 10: never have an election, this is going to be your last.
Speaker 3: Art, He's gonna be our dictator.
Speaker 5: Yeah.
Speaker 10: Do they really believe that?
Speaker 3: I don't.
Speaker 12: I don't think they do.
Speaker 22: They just like to go against what their dad believes
Speaker 22: because they're rebels.
Speaker 3: Well that's probably. There's so truth to that.
Speaker 12: I think it at his kids age, yes, my son's
Speaker 12: thirty eight, I don't think, Well.
Speaker 3: Why is he so liberal? What has the government done
Speaker 3: for him?
Speaker 9: Well?
Speaker 10: What did the Biden administration do for him?
Speaker 12: He believes that Trump's immigration policy is mean, mean, mean.
Speaker 10: Everybody should be so he really thinks everybody should be
Speaker 10: able to come here.
Speaker 12: He thinks we should have more liberal immigration laws. He
Speaker 12: is afraid he you know, he's pro choice. Yeah, so
Speaker 12: he's against that.
Speaker 10: Yeah, but at most most Republicans listen, there's a religious
Speaker 10: side to it that is definitely against abortion, but that
Speaker 10: that doesn't blanket all Republicans by any means. I'm a
Speaker 10: Republican and I honestly don't care. I'm not a woman.
Speaker 10: I would never tell a woman she can't decide what
Speaker 10: she wants to do. I could just I, honest to God,
Speaker 10: could care less about it.
Speaker 3: It doesn't affect my life. Now.
Speaker 10: If it was my wife and something like that was
Speaker 10: going on, I might go, hey, I want to have
Speaker 10: this get or whatever. But still it's not my body,
Speaker 10: that's not my deal.
Speaker 12: And I'm very pro choice, but as pro choice as
Speaker 12: I am, well, you.
Speaker 10: What's weird about that is you were a baby doctor.
Speaker 10: If everybody had an abortion, you wouldn't have.
Speaker 3: Had a job.
Speaker 12: You'd be out of business.
Speaker 3: Then you'd be at a business jack.
Speaker 12: If I did the abortions, I'd be making a lot
Speaker 12: of money.
Speaker 10: Did you ever do abortions?
Speaker 12: I think that's something when you discussed at a different time.
Speaker 12: But the point is, even as pro choice as I am,
Speaker 12: I felt that it's a states rights issue.
Speaker 10: That well, it is the state's right. That's a whole
Speaker 10: different thing though, right, That's what I'm saying.
Speaker 12: Yeah, you can be pro choice and feel that it's
Speaker 12: not in the constitution that it should be up to
Speaker 12: the states.
Speaker 10: I gotta take just break. I'm curious what dragon I
Speaker 10: say about this. Three o three seven one three eight
Speaker 10: two five five.
Speaker 3: Go with a sure thing Denver's Best roofer Excel roofing
Speaker 3: dot com.
Speaker 4: You don't pay a cent until you're content than time
Speaker 4: for an insurance check up free, no obligation. In comparison,
Speaker 4: call Compass insurance. Pay too much your coverage at dozens
Speaker 4: of insurance companies find out now three oh three seven
Speaker 4: to seven to one help. You'll think you're his only
Speaker 4: customer when you choose Frank durand the real estate man
Speaker 4: dot Com to list your home with Remax Alliance three
Speaker 4: oh three nine two zero sixteen twenty two.
Speaker 10: You know, Tom always always makes fun of me when
Speaker 10: it comes to some gifts I get for Suzanne. Now,
Speaker 10: trust me, I have bought a lot of jewelry in
Speaker 10: my life, and not a lot of nice vacations, a
Speaker 10: lot of stuff she absolutely loves. But Suzanne also loves
Speaker 10: having her house up to date. Her getting that master
Speaker 10: bathroom redone probably meant more than a trip to Hawaii
Speaker 10: any day, you know.
Speaker 3: And when she.
Speaker 10: Got okay, people laugh out there, Ladies, think what you want.
Speaker 10: But my wife loves nice pots and pans.
Speaker 12: As long as it doesn't have a plug. Market's appropriate.
Speaker 10: So she loves nice pots and pans, And honestly, I
Speaker 10: forget the brand. I think they're called made in or
Speaker 10: something like that. Yeah, but they're like, you know, it's
Speaker 10: a thousand bucks for these things, and she loves them.
Speaker 3: Tom always makes fun.
Speaker 10: Oh you got her this, Well, I'm gonna tell everybody
Speaker 10: out there something now, this does not go for Suzanne.
Speaker 3: This goes for everybody.
Speaker 10: Else made in the shades and studio they have got
Speaker 10: something going on right now. Twenty five percent off and
Speaker 10: it's a real twenty five percent off. And the reason
Speaker 10: I brought this up not only is he in studio,
Speaker 10: but I have Dragon on the other side of the glass,
Speaker 10: and Dragon recently did all the research you're gonna need.
Speaker 10: We talk about these guys all the time. Dagan actually
Speaker 10: uses company. What Dragon them four or five months? Six months?
Speaker 7: Uh?
Speaker 24: Maybe have almost a year ago?
Speaker 10: Has it been that long?
Speaker 24: And we made a mistake. We only got like four windows. Yeah,
Speaker 24: and then my wife saw them done and she's like,
Speaker 24: we need.
Speaker 3: More, and then you got them. Then we got more.
Speaker 10: So but you called all the places right the ones
Speaker 10: we hear advertise nationally.
Speaker 24: Where you measure yourself, and you know all that they
Speaker 24: were more expensive than made in the shade that did
Speaker 24: all the work for me.
Speaker 10: How is that even possible, Brendan, Honest to God, how
Speaker 10: can you do it?
Speaker 9: Less?
Speaker 10: We all hear it. One of them is called, like
Speaker 10: I want to say, monsters anchor something, whatever it's called.
Speaker 10: And basically you you measure, you go to their website,
Speaker 10: you enter in the measurements, they ship you the product,
Speaker 10: then you have to put it in yourself. Years and
Speaker 10: years ago, when we moved in two thousand and one
Speaker 10: to castle Rock, brand new house, I did that and
Speaker 10: it was an absolute nightmare, absolute nightmare. Some of what
Speaker 10: was probably my fault. Bad measurements, not exact measurements, and
Speaker 10: they just didn't fit. But honestly, how do you sell
Speaker 10: all the window coverings you do cheaper and you actually
Speaker 10: do the free consultation at the house, you do all
Speaker 10: the measurement, you do all the installation. How is that
Speaker 10: even possible?
Speaker 3: How is it?
Speaker 6: Well, we have really good contracts with the vendors and
Speaker 6: they compete with one another for our business because we
Speaker 6: rep pretty much every major vendor out there. And the
Speaker 6: free consultation comes down to we close a very high
Speaker 6: percentage of our quotes because of our our installation is included.
Speaker 6: And if the measurements off, we measure with a laser
Speaker 6: down to a sixteenth of an inch, so it's perfect.
Speaker 6: Yeah and so, and if it's off, that's on us.
Speaker 6: There's a remake. You call me and we get it remakes,
Speaker 6: just get it done.
Speaker 10: I'm looking at all the products you have, you know,
Speaker 10: just the blinds you've got, of course, foe.
Speaker 3: You got actual real.
Speaker 10: Wood, got anything you could imagine, You got stuff that
Speaker 10: actually is remote controlled. You got beautiful shutters, and then
Speaker 10: you've got like basic shades all the way to like
Speaker 10: roller shades, cellular shades, shear shadings. And then what the
Speaker 10: heck is a grill? What is a decorative grill?
Speaker 3: Those are incredible? What the hell is windows? Yeah?
Speaker 6: You can, and you can put a solar screen behind it.
Speaker 6: It's called it's made from a company called Tableau. We
Speaker 6: have them in our house and they're they're either artwork.
Speaker 6: I've seen them on ceiling on tray ceilings.
Speaker 10: Before, gorgeous.
Speaker 6: Yeah, there's thousands of designs, or you can actually draw
Speaker 6: your own design and they will make it.
Speaker 10: I'm trying to explain. How would you explain what it is.
Speaker 10: It's like a piece of artwork that goes over a window,
Speaker 10: but yet you can still black out the window.
Speaker 6: Yeah, so you would attach a solar screen behind it,
Speaker 6: either a one percent, five percent any color. It's wild
Speaker 6: and it cuts down and it also it's pretty neat.
Speaker 6: When the sun does come through there, it makes like
Speaker 6: the shadows on your wall become like the artwork too.
Speaker 6: It's pretty neat.
Speaker 3: It becomes you artwork. Yeah.
Speaker 6: I've seen them used as headboards before, and just the
Speaker 6: walls or room devices.
Speaker 3: Yep.
Speaker 10: That the outdoor shade stuff for absolutely unbelievable. Man Like,
Speaker 10: we got a hot tub and I've got one of
Speaker 10: those manual I gott to crank it down when the
Speaker 10: sun's in that right spot. Yeah, so but I could
Speaker 10: get that and just hit a button.
Speaker 6: Yep, just motorized, just a motor You could do it
Speaker 6: from your phone on an app. You can say hey
Speaker 6: lexlow or my shade. You could be in Europe and
Speaker 6: forgot to close all your shades and just touch it
Speaker 6: on your phone as long as you have Wi Fi
Speaker 6: signal to your phone.
Speaker 10: So really, regardless if I have a fix and flip,
Speaker 10: I just want to get some shades on or a
Speaker 10: rental property. I had someone move out and they destroyed
Speaker 10: the old blinds. You can do the cheap old mini lines.
Speaker 3: Yeah, the foreward winds. And you're still going to.
Speaker 10: Say people money compared to maybe even going to home depot.
Speaker 6: Yeah, for sure, for sure. Did you hear what he
Speaker 6: And we cover any mistakes at all?
Speaker 12: Yeah, you cover everything, but I gotta tell you there
Speaker 12: was a there was about an eighth of an inch.
Speaker 3: Did he do yours?
Speaker 12: Yeah?
Speaker 3: He did yours too. Oh yeah, I didn't know.
Speaker 12: That he did my whole house.
Speaker 3: Wow. So when you bought the new condo.
Speaker 12: Yeah, it was great. And then there was a were
Speaker 12: the two pieces came together in the corner. There was
Speaker 12: time to get it like an eighth of an inch
Speaker 12: or maybe a quarter inch the most. In two or
Speaker 12: three places they replaced the whole thing.
Speaker 3: So that's why you do.
Speaker 10: If it doesn't fit perfectly, you just get them coming.
Speaker 6: There's a defect at all, will come from the manufactur
Speaker 6: come and swap it out.
Speaker 10: Is that generally where the issue comes from is they
Speaker 10: didn't cut it properly.
Speaker 12: No, these were these they just they were put in.
Speaker 12: But then because I guess because of the weather, they
Speaker 12: were just coming apart a little bit. Oh no, no
Speaker 12: questions asked. They came out just replace. They replaced them.
Speaker 12: You can't beat it was great.
Speaker 3: Well.
Speaker 10: On mistakes that are made for measuring, though, is it
Speaker 10: generally on your side or your people's side, or is it.
Speaker 3: The company cutting it? Maybe half half and half half,
Speaker 3: but it doesn't matter. Get it it's usually on our our end.
Speaker 6: To be honest, they rarely make mistakes, okay, but when
Speaker 6: they do, they we do so much business with them.
Speaker 3: They don't question.
Speaker 6: They just replace it ad diffinately and we come and
Speaker 6: slop it out.
Speaker 10: Now, tell me about to twenty five percent real quick,
Speaker 10: because a lot of people say, we all know this
Speaker 10: twenty five percent off today. So if Dragon waited for
Speaker 10: today or Doc waited for today, would they legitimately be
Speaker 10: getting an additional twenty five percent?
Speaker 6: Well, they did get a percent off. I gave them all,
Speaker 6: and prices have also gone up, so it would you know.
Speaker 10: But it's a real twenty five percent yea. So this
Speaker 10: week it's twenty five percent off.
Speaker 9: For this all.
Speaker 6: We're going to run it through the holidays, honestly, but
Speaker 6: I will stress. Don't call me right before Christmas saying
Speaker 6: we're having family over we want new shades.
Speaker 3: It's too late.
Speaker 10: What it's time frame two to three weeks.
Speaker 3: So if they call now, you can handle Christmas. But
Speaker 3: thanksgiving's done. It depends on what they want. It's probably done.
Speaker 3: It's probably dumb, but absolutely Christmas is in play, no
Speaker 3: question about it.
Speaker 10: You guys, give these people a call where I was
Speaker 10: backing up to is new new window coverings for your house.
Speaker 10: It makes your house look brand new. It's just it's
Speaker 10: just gorgeous. And your wife loved it, didn't They didn't?
Speaker 3: She? She wanted more, more.
Speaker 10: More shades seven two zero four five eight sixty five
Speaker 10: sixty six seven two zero four five eight sixty five
Speaker 10: sixty six. John, I promise I'll get to you in
Speaker 10: one second.
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Speaker 10: Two one three eight two five five don't forget three
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Speaker 3: Artino works on and off the air. Listen.
Speaker 10: We're going to be picking this back up tomorrow, kicking
Speaker 10: butt and doing everything we need to do. I want
Speaker 10: to thank our guest, Brendan Killian with Made in the
Speaker 10: Shade in by the way. Their website is mits DS
Speaker 10: mits DS dot com, or you can call them up.
Speaker 10: They'll come out to your house do other measurements. How
Speaker 10: long does that usually take?
Speaker 3: Brendan fast? It's honest.
Speaker 6: Honestly, the length of time depends on the homeowner's decisiveness
Speaker 6: because we are very fast.
Speaker 10: You're help like honestly a lot of people. It's easy
Speaker 10: to say, hey, you need a blind that's this big.
Speaker 10: But how about if someone's like, hey do I get green? Purple?
Speaker 3: Wow? Walk them through that? Yeh.
Speaker 6: The different kinds yep, different products, different companies, different brands,
Speaker 6: price points.
Speaker 10: What are those shades that like come over a deck?
Speaker 10: I My neighbor used to have one. He'd hit a
Speaker 10: button and it wouldn't go up and down, it would
Speaker 10: go out vertically and basically cover like the patio grill
Speaker 10: and the table. You guys do those, so you do
Speaker 10: pretty much any kind of covering, even if a window's
Speaker 10: not involved.
Speaker 3: That's pretty cool, all right?
Speaker 10: Check these guys out seven two zero four five eight
Speaker 10: sixty five sixty six seven two zero four five eight
Speaker 10: sixty five sixty six. Don't forget three Oho three Martino.
Speaker 10: You've been ripped off taking advantage of We want to
Speaker 10: hear from you. You can call that number twenty four
Speaker 10: seven three Oho three Martino. You can email us at
Speaker 10: any time. We'll get back to you. We love recouping money.
Speaker 10: We love helping people help HLP at troubleshooter dot com.
Speaker 10: We'll see you in the am.