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Speaker 1: Ero dot net. It's a network of podcasts, twenty different

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podcasts to listen to a r r oe dot net.

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One of those podcasts is CTCs, a very popular show

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about a group of people who happen to work at

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a grocery store. This is how it really goes down

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ct CS. The customer is never right. Ero dot net

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a r r oe dot net. Enjoy your exploration.

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Speaker 2: Hey air, it's Matt Ross.

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Speaker 1: Matt Ross. Listen to that voice. Man, Holy crap, did

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you do radio one time?

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Speaker 2: No? But I managed broadcasters. Oh what? Oh?

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Speaker 1: So you understand pitch, volume and tone quite well?

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Speaker 2: Do I tried to to.

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Speaker 3: I have to suspend my typical Queens New York accent

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when I'm trying to speak like a normal human.

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Speaker 1: That's the way I was when I came down from Montana.

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There are certain things that we say out there in

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those prairie lands of Montana they don't say in the South.

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And they would sit down with me and say, you

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got to change your way, dude, and you got to

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start sounding a little bit more southern. They're not going

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to buy into you at all.

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Speaker 2: So funny.

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Speaker 3: So I lived in Charlotte, North Carolina. I see a

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seven O four areco.

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Speaker 2: Where are you?

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Speaker 1: I'm in South Charlotte and Valentine. Where you Where? Where

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are you at?

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Speaker 2: What do you know?

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Speaker 3: So I was running radio stations back in the day.

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I'm an old guy and I lived in South Park.

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Oh yeah, and then I lived in the Piper Glen area.

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Speaker 1: Well, Piper Glen is exactly where I am. That's exactly

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where I am. Oh my god. So you're familiar with

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this forest here that stretches between our neighborhoods. And I

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mean there's so much positive and spiritual energy within these trees.

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Speaker 2: Without a doubt.

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Speaker 3: And I was there before that, we'll call it the

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Outer Belt was old. I mean literally my home backed

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up to some woods that was being got backed up

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to the actually a highway that they were building.

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Speaker 1: Yep, yep, Oh it's there. It's there. Now it's turned

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the city and do something that I don't know. Man,

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it's just a huge, huge, big at Atlanta is what

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it is.

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Speaker 2: Yeah, it is definitely and Atlanta in development.

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Speaker 1: One of the things that you've done, Matt here is

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that you've tapped into where people are in the way

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of thinking about, you know, making that transformation at the

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midlife level, because I you know, I'm out there on

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the streets with the everyday person, because that's who I

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am as a broadcaster. I got to be with the people.

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And I'm seeing this, And until I got your book,

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I didn't know how to deal with it. And and

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so if I don't know how to do it, neither

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do they. And then here come, here comes Matt. Matt's

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got an idea.

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Speaker 3: Well, it's funny, and I can't really say that I

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knew how to deal with it early on.

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Speaker 2: So so let's break it down.

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Speaker 3: Okay, if you're younger than thirty five, you're just trying

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to figure out who you are.

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Speaker 2: Yeah, you're just getting in the game.

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Speaker 3: You get on the playing field, you're trying to build

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some competency and some skills. Then you get into this page,

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this space where you're thirty five is we'll call it

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three middle age lift to get a little serious. And

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then you've made some best generally, you know, maybe you've

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gotten married, or you've got a career track and you've

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got kids or something, and now you sort of sort

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of lived in your life in your forties. And in

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my case, I woke up at fifty and I had

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just been in constant motion. I'm a pretty smart guy,

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but I didn't always do everything right. And then literally

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at fifty, I had to sort of really step back

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and think about how I was going to behave Yeah.

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Speaker 2: Yeah, see.

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Speaker 1: I think that's one of the reasons why I started

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daily writing in July of nineteen ninety four. I have

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my thirties, my forties, fifties, and sixties in a daily journal,

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and I can go to it and so and I,

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but I don't go back to read it because I

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feel like it's not for me. What about you in

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observing your life?

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Speaker 2: So that's a really interesting point.

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Speaker 3: I would sort of challenge that, and and let me

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tell you why in going back and trying and telling

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my story. So I went back and reflected on my journey,

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and you know what it did for me. It really

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created this sense of appreciation for a how hard things

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are and how hard it is to get to a

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place where you really feel at ease and at peace.

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And it's it's just the human brain is just complicated,

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and the world is complicated, and so you know, when

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you're in it, sometimes it feels like you're in battle.

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Speaker 2: And I was.

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Speaker 3: I was in battle from the time I was a child,

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having grown up in some really adverse situations and fought

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through them and always kept fighting. And I thought that

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was normal, but it kind of in some ways wasn't.

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Speaker 1: How important is it to surround yourself with the right

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people when you're trying to grow forward, because you know,

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you never want to be that person to point out

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and say, oh, he's stuck in his way. You don't

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want to hang out with him, he's he's really into

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his own thinking process.

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Speaker 2: Two things popped into my mind.

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Speaker 3: Number One, I wrote in the book that's surrounding yourself

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with the right people maybe be the key difference in

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success or not, or getting to a better place or not.

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You know, those influences around you are everything, and you know,

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we all sort of tend to gravitate to people who

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are just like us, but that's not kind of what

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I mean. I mean people with great values, who care,

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who do challenge you at times, who do have different

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opinions at times, and yet you could all come together

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and still have share this sort of love for similar things.

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So so you know, to me, that's an important piece.

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And again I didn't realize that until I got a

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little bit older, I was very good at building teams at.

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Speaker 2: Work to compliment me.

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Speaker 3: But you know, I was just moving so fast and

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that I didn't always hang around the people that I

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thought lifted me up. Another part of that in the

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book that I write about, you have to hear this

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saying where people say my thing is, oh.

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Speaker 2: All right, so you know what my thing is.

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Speaker 3: My thing could often be a blocking mechanism to hear

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what your thing is. What I really believe is we

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have one of the keys to building yourself, better relationships,

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better solutions is asking great questions. So one of my

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mentors said to me when I was a young guy

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in advertising sales, when somebody starts talking a customer and

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they're sharing stuff.

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Speaker 2: Don't come with all the answers, say tell me more.

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Oh yeah, tell me more.

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Speaker 3: Those three words have been so important to me because

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what it is it does two things.

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Speaker 2: AI learn more about how you think.

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Speaker 3: Maybe there's things in there that I was ready to judge,

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and now I'm hearing another perspective.

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Speaker 4: But you know what also happens. We build trust. We

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build trust because you feel and hopefully it's real that

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I care about you, what you think and your opinion

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as opposed to.

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Speaker 3: Me stepping on you going with well my thing is,

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and all of a sudden you're stuck in your thing

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and you've lost to it. Night.

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Speaker 2: What I was trying to say.

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Speaker 1: Boy, you are so right about that, because I've got

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a crutch right now where I'll go. You know, when

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I was at this place and it's like, shut up,

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they don't care that you were there. You are here.

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And so therefore what I try to rely on is

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something that you talk about in the book, and that

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is I need to learn how to clarify the path.

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Make it simple. Well, we learned that in radio, dude,

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and I'm sure you probably preached it, you know, make

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it simple. Stupid because that listener that they're listening, it's

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not that they're stupid, it's just they're halfway listening to

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you right now. Make it simple.

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Speaker 3: Well, it's funny you say that. Sometimes I tend to

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go a bit on a tangent. Dah, I'm not sure

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I would be as good as at what you do.

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I can make some great points, but my storytelling goes

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from art point A to B two C. And sometimes

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I see people losing, so I have to come back

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to the sweet spot. And I see it in the

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body language. I see it in their face, and then

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I go, I'm losing them. I better get to the

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crescendo really quickly because they're out, They're completely stopped listening.

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Speaker 1: My god, you just hit something on the head there

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that that I think that a lot of people in

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broadcasting and the everyday business world don't understand. And that

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is body language. And and one of the things that

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you cover inside your book are taking the skills that

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you've got from other positions in your life and using them.

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For instance, like the I work at a grocery store

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out of choice. I just want to be with people.

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I use every skill that I got in radio at

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that register because I've got a live audience, dude, and

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they're right there in front of me, and I get

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to see their body language. I get to hear their

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vocal tones. Whereas in radio, you assumed that. And I

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think that that's where a lot of us are lost

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in real life is we assume we know what they're thinking.

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Speaker 3: You know what George Carlin said, his famous statement, the

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Great George Carlin said, do you make an asset.

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Speaker 2: Of you and makeing it's true? And you've heard that

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when you assume.

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Speaker 3: But you know, one of my earliest jobs, in fact,

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my first job was working in.

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Speaker 2: The produce department of the supermarket. Oh yeah, and back

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in the day, people would come up and they would hand.

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Speaker 3: You a bag with the apples and you'd have to

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weigh them and then take a marker and put two

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dollars twenty two cents on it.

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Speaker 2: I know, I'm dating myself, right. You'd hand it back

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to the customer.

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Speaker 3: But you know what I would do. I would look

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at them right away and I go, are they in

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a rush or are they sort of here? Because they

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like to putter slowly around the supermarket, And if they

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were the putter, I'd kind of ask them some questions

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and I start to chat them.

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Speaker 2: Up a little bit.

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Speaker 3: And I do like people, which is a which in

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my sense is a strength because I again I try

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to build rapport and connect. But you know, if you're

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in business also like that's also the pathway to achieving

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your goals. What do you what did those people want

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for me? I know what I want, but if I

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could also make this win win, like I get what

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I want, but also solving their challenges in business or

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in life, that's the win win. When I was coaching

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and developing talent for years leading teams, that was the

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that was the be.

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Speaker 2: All end off of me.

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Speaker 1: Well, you use a power word in my heart, and

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it's a word grow. I never say let's go forward,

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let's sy I always use that word grow. Where did

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you meet up with that and decide to dance with it?

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Because that word grow is a very powerful statement.

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Speaker 3: So my new book that came out a couple of

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weeks ago is called grow or Fold, and the there

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was an organic flavor to that as a title for

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the book. At fifty years old, my life was in

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free fall and I was literally sitting in my basement

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on one of the worst nights of my life, staring

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in the dark, and the thought popped into my head

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that said, are you going to fold? Which was a

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strange thought. Here I was at one of my worst

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moments and now I'm beating myself up. And I sat

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there and I paused, and then all of a sudden,

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something popped in my head said or are you going

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to grow? And the grow or full became a mantra

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for me. I've always been super growth oriented. I've always

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been a learner I probably set the world record for

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most self help books read, which is kind of a

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strange thing to tell people because it means like you've

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always been sort of confused and searching, and but I

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view that.

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Speaker 2: As a positive. Yep, if you have a growth mantra.

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Speaker 3: It says that you know where you are, maybe even

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pretty good, but maybe there's even a better place to

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get to if you get the right fuel. Intellectual, emotional, functional,

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and that piece growth is about functional, emotional, and creative growth.

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Those are the three components to me of having a

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growth plan.

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Speaker 1: Please do not move. There's more with Matt Ross coming

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up next, the name of his book grow or Fold.

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We are back with Matt Ross. So then, how do

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you talk to that inner child that's still probably a

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pre teenager or an early teenager in the way of going.

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They knew what you were going to be when you

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were gonna get older. You either listened to them and

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then did it when you were fifty, or you tried

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to guide them along the way. How do you talk

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to that person saying that, look, here we are now.

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I like your plans still at the age you are,

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but we're going to have to change.

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Speaker 3: So I would tell them that they're working progress, oh good,

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And no matter what they think, there's no way they

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could have a definitive, clear guidance where are they're going to.

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Speaker 2: Get to and what the future is going to look like.

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Speaker 3: So my only recommendation to them three work your teloff,

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invest in your development, own personal growth and development intellectually, spiritually, functionally, physically, mentally,

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all of that, and find some good mentors and guides.

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Because if you find people who take an interest in

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you and have already been a few steps further.

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Speaker 2: Down the road, then that's it.

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Speaker 3: Man. You've got somebody, somebody who's emotionally invested in your growth,

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and somebody who can go to you and they will

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call you out and check you when they think you're

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off plan for the right reasons, not to just one

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up you, but to give you that point of view.

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And I think mentorship is the key thing. And trying

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to find someone early in your life that well and

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not just your parents, not just your friends. We'll call

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this a third party, objective person who cares about you

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and believes in you.

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Speaker 1: Well. Your book is a book of activation. For a

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good example would be when you talk about wisdom, you

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say that it's something that you earn. And we live

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in this age of chat GPT and I don't know

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how many times I tell people that's not about wisdom.

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If you don't go out there and experience something, you're

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not gonna get wisdom. All you've got is context. You've

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got you've got content. Go start a podcast, go do

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something with that information. But if all you're going to

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do is about things for me from chat GPT, we're

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not winning here.

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Speaker 2: Yeah. I think there's something also about how the brain works.

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Speaker 3: Right, So problem solving, when you get into trying to

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solve a problem and you're doing the research, and you're investigating,

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and you're trialing things and you're measuring. This is what

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we do in business, but we should also do it

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in life. And I talk about treating yourself like your business. Yes,

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so you learn by doing, you learn by making these mistakes,

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And there's something that happens, probably at the celluarial level

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in the brain that you make these sort of important

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check marks. I tried that. I went down that path.

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I had an intellectual investment in it, and it was

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right or wrong, and I acknowledged it, and I moved

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to the next one. When you're just doing a query online.

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You don't have the intellectual rigor invested in it. So

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then what happens is just sort of absorbing data and

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reading it. But I don't think it actually enhances your functionality.

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Speaker 2: If that makes sense.

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Speaker 1: Oh, it does make sense, because I'll tell you what.

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Just to kind of piss off the world, what I

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did as a broadcaster is that you know, everybody is

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so ai AI. So I decided to do a show

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with Alexa and so and so so I'm and what

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it is is that I take the stuff that I've

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got in my my forty some odd years of daily writing,

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and then I challenge her and she cannot put the

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emotion in it that I do. And what so the

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invisible word to those who may pick up on it,

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they might, And the thing is is that they may

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pick up on the idea the human versus the computer.

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The human is winning because he's bringing emotion.

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Speaker 3: Yes, I mean, and I think the emotion pieces is

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a critical thing because it can't measure my passion, right,

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it can't measure everything, every feeling, every experience that I've had.

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It's measuring in linear fashion the question that I've asked,

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So I recently asked it to build a trip by

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itinerary for a trip that I want to go on.

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That's a beautiful way to use it to compress the

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amount of time it would take me to do that

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research right, and then I could ask some more questions.

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Speaker 5: But you know what, whether I stay at this hotel

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or that hotel is now that I call a mission

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critical decision that I need to be emotionally engaged in

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and invested in building intellectual resources around.

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Speaker 1: One thing that I'm seeing And I got to find

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it in your book grow or Fold, and that is

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is that how people at around fifty years old, they

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start going into what I call grumpy person syndrome. And

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oh my god. And I love taking someone that has it.

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I like just talking to them. I because I think

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they're screaming to be heard.

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Speaker 2: Yeah.

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Speaker 3: I think there's a few reasons. Because I did a

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talk recently. I was going to do a TED talk

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called your midlife Moment. And what we often don't know

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is the layers of complexity that people are dealing with

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in their life that they have not solved for. And

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in some ways they have this fear and anxiety and stress,

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and they know that they feel vulnerable at fifty, for

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the first time I felt vulnerable physically mentally. I had

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always just stayed in motion. I had great stabb and

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I always felt young. All of a sudden, now I'm like, God,

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what got me here is won't get me there? And

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I'd better start really trying to think more deeply of

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being more honest about what I need to solve. And

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so I think in some respects the complexity of midlife

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is what they're dealing with. But no one knows, Like

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no one knew how complex my life was. I got

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a happy face most of the time. I'm a positive guy.

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I wasn't sharing the sleepless nights every night and drinking

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too much alcohol and trying to really sort of suppress

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all of the dark thoughts that I was having.

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Speaker 1: So then what do you do in situations where as

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you grow older you begin to understand Yoda better? Do

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you understand what I mean by that? So you do,

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don't you?

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Speaker 2: Oh?

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Speaker 1: My god?

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Speaker 2: I do you know? You know? When you do?

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Speaker 3: When you start to make progress and you start to reflect,

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I think you start to reinforce the positive emotions that

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you need to take with you going forward. There's a

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book called The Body Keeps the Score. I'm not sure

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if you've ever heard of it.

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Speaker 2: Wow, it's one of the.

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Speaker 3: Great books of all time that actually deals with overcoming

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post traumatic stress and what it says in essence, those

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people who've overcome the most challenging PTSD, here's what they

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did when they made some changes that got to to

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a better place.

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Speaker 2: They made sure they documented what it.

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Speaker 3: Was, where they were, what they learned, and continue to

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think and think about that regularly because you're reinforcing the

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positive steps you've made as you move going forward. So

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when you've become a little more Yoda centric, it comes

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with this fact that you've now got some wisdom because

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you've fought the fight. You've been through the battles, and

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you know, I think at sixty five, when you leave

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middle age and you leave in that club, you know

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a lot of people maybe are going on to their

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older adult years thinking like it's all downhill, and it's

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not because maybe you haven't gotten to crystallize it prior to.

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But you can still make change happen, and you can

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still refine how you're thinking. And the journey of life

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is really about that. It's on you to create context

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for where you are and where you want to get

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to and what's the work you have to do to

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get there.

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Speaker 1: You need your own podcast, you really do. Would I

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would sit there and tune into you as I'm driving

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in the car, just to hear your inside scoop and

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to bring your journey forward.

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Speaker 2: That's nice of you.

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Speaker 1: Wow. Where can people go to find out more about you?

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Because they until they put their hands on these pages

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and they need the physical book. I realized the ebook

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is cool, but there's just something about this physical book

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that you can touch it and you can put a

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highlighter on it, and that's what I love about it.

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Speaker 3: Thank you a few different ways, of course, anywhere online

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grower fold.

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Speaker 2: Matt Ross is my name. That's the book.

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Speaker 3: I'm doing a talk actually this Sunday at this legendary

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place in New York and people could stream it three

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pm on Sunday at the ninety second Street y in

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New York with a legendary New York radio broadcaster named Kendesho.

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Also my website Matt Ross dot com. I'm just getting started,

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you know, I still run a business. Just I'm not

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sure your audience knows this. I was in radio for

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twenty years I pickame the CEO of the School of

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Rock and built that brand, and now I run a

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business that teaches are in digital media and design, just

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like the School of Rock to kids and adults. So

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I'm I'm that guy who's trying to also celebrate the

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importance of creative growth as we age. And I'm not

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sure I'm to have a podcast because I also having

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run radio stations, I know the.

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Speaker 2: Work that goes into I have respect.

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Speaker 3: I have respect, But now that I'm sixty four going

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on sixty five, I have to lead in on what

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I'm really great at and really love to do. And

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I love teaching people to grow and help them. And

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I've got this business that we're trying to germinate and

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continue to grow, and I want to have some downtime

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to write more books.

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Speaker 1: Oh God, I love where your heart is. You got

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to come back to this show anytime in the future, Matt.

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The door is always going to be open.

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Speaker 2: Your friend, appreciate you.

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Speaker 1: Will you be brilliant today? Okay, thanks

