Speaker 1: Rip need advice, so you don't have.
Speaker 2: Come running just as fast as you can. Shooter's gonna help.
Speaker 3: Come, Ma Dix. He is the Troubleshooter Show.
Speaker 4: No Tom Martino, Hi Tom Martino here, Welcome to the show.
Speaker 5: Got a studio full here at UH my base and
Speaker 5: we have Paul the Waterman with me and uh from
Speaker 5: Waterpros dot net Boy. A lot happening on that front,
Speaker 5: more and more chemicals discovered.
Speaker 4: Each and every day.
Speaker 6: I have.
Speaker 4: Deputy d with us as well.
Speaker 5: Is Mark on Mark, and I'll be going to uh
Speaker 5: Mark on camera, getting him okay, and then Mark will
Speaker 5: be on and then of course uh He's on from
Speaker 5: his studio and then we'll get him on video shortly.
Speaker 5: But right now, we are going to have a special
Speaker 5: guest coming up in a little while and I'm going
Speaker 5: to try to do that by zoom and we've already
Speaker 5: talked about it, of course, and he's ready to go
Speaker 5: on that, so welcome. It's the anniversary of the Hamas
Speaker 5: attack and that's part of my guest topic we'll have
Speaker 5: and then we're also talking about your problems, questions and complaints.
Speaker 5: Now in consumer life, there is something that is absolutely
Speaker 5: positively happening that it's called shrink flation. Do you know
Speaker 5: what shrink flation is. Shrink Flation is where it's kind
Speaker 5: of weird. It's weird where they keep the price the
Speaker 5: same but they give you less of the products. They
Speaker 5: hope you don't notice price increases. God, it's happening all over.
Speaker 4: Listen to this.
Speaker 5: About thirty three percent of products have shrunk.
Speaker 4: Have you noticed any of them?
Speaker 5: They shrink about forty percent, sometimes as much as forty
Speaker 5: percent now when done in a survey, by the way,
Speaker 5: lending Tree did this survey, they said seventy percent of
Speaker 5: Americans are are noticing it seventy percent.
Speaker 4: Now. They say that it's an easier.
Speaker 5: Nut to crack, an easier challenge with consumers than raising
Speaker 5: prices and keeping the price the same, I mean the
Speaker 5: package the same. So what you really need to look
Speaker 5: at And this is really good because supermarkets do what
Speaker 5: is called unit pricing on the shelves.
Speaker 4: Amazon does unit pricing.
Speaker 5: In fact, I think unit pricing has become ubiquitous in
Speaker 5: the marketplace.
Speaker 4: Where you can find people or items.
Speaker 5: And even though you might get three for this much,
Speaker 5: and you might get you know, three packages or a
Speaker 5: pack of one hundred or a pack of thirty.
Speaker 4: There's always a unit price that tells you what is.
Speaker 5: That breaking down per unit and per or per ounce
Speaker 5: or per whatever. It gives you a comparison, so you're
Speaker 5: not confused. Now, what I want to know is if
Speaker 5: you've noticed it, I want to go to my panel
Speaker 5: right here, I'm going to go to both of you.
Speaker 4: Have you noticed that, Paul of the Waterman? Absolutely? What
Speaker 4: have you noticed it? With? Mostly basically, you know, everyday
Speaker 4: grocery items.
Speaker 5: I mean, cereals are really because the boxes are the same,
Speaker 5: so that's really sneaky cereal, the weight changes.
Speaker 7: Chips, cookies, I mean, we buy a lot of stuff
Speaker 7: for our granddaughter when she stays with us. And you know,
Speaker 7: I notice that you know, any every major you know,
Speaker 7: household product we buy as far as groceries, I have
Speaker 7: Deputy d Yeah.
Speaker 8: I think it's uh.
Speaker 9: I think it's more interesting to tell you what actually
Speaker 9: is going the other way, which is what the hole
Speaker 9: in the donut is getting bigger?
Speaker 5: Yeah yeah, yeah, yeah, ye Hey hey Kaschina, do we
Speaker 5: have other deputy standing by? We do?
Speaker 10: We have Deputy Bow here and we have a deputy
Speaker 10: doc of course, are they that we also.
Speaker 11: Send believe that deputy do sorry dollar?
Speaker 4: Okay? Cool? So so who I'm both in the studio
Speaker 4: with Doc and then dollars standing by?
Speaker 5: Welcome okay, so uh three oh three seven one three
Speaker 5: talks are number seven one three, eight two five five
Speaker 5: And we'll go to John right now.
Speaker 12: John, this morning, Tom.
Speaker 4: What's going on with you John?
Speaker 12: Okay, I'll keep it brief.
Speaker 4: Is this where your son is going through a divorce?
Speaker 12: H he's ten years past the divorce?
Speaker 4: Right? Okay, you're called. I think you called on Friday.
Speaker 5: We said we would get you back and try to
Speaker 5: get one of our experts tell your story, sir.
Speaker 12: Okay. So, after four years of joint custody, his ex
Speaker 12: wife was able to make a case with the court
Speaker 12: that he should only have supervised visitation. Court accepted that
Speaker 12: and they said, okay, you're gonna go start meeting with
Speaker 12: your daughters and supervised visitation. That whole situation set aside
Speaker 12: for a second first day of school rolled around, and
Speaker 12: he wanted to give his daughters a card and a snack,
Speaker 12: but he didn't want to go talk to them directly
Speaker 12: because she's not supposed to.
Speaker 3: Uh.
Speaker 12: So I volunteered to go and meet the daughters at
Speaker 12: My granddaughters at the entrance to the school, stood there
Speaker 12: first one came along handed those said, this is from
Speaker 12: your father. Went to the other school because she's younger.
Speaker 12: Found the other daughter, did the same thing and left.
Speaker 12: The director of the school sent an email to me
Speaker 12: which school, I'm sorry.
Speaker 4: Which school? You said? You went to? Two schools?
Speaker 12: Well, they're they're they're charter schools in Loveland, but Leland
Speaker 12: And is it the.
Speaker 4: Same director on both schools? Yes, it is, okay, go ahead.
Speaker 12: So they turned around and he sent me a no
Speaker 12: trespass order because I was helping my son violate court orders.
Speaker 12: Now he's not violating court orders because there was nothing
Speaker 12: in the orders that said that he couldn't do what
Speaker 12: he did.
Speaker 6: And he didn't do it.
Speaker 3: I did it.
Speaker 12: So the question comes up in that does the school
Speaker 12: director have the authority to bar me from school?
Speaker 5: There's more over, there's more than that. There's more than
Speaker 5: that issue. Okay, there's more than that. Usually with a
Speaker 5: no contact order, Usually if I had a no contact
Speaker 5: order not to contact Mark and I sent a message
Speaker 5: through deputy doc, that is violating the order.
Speaker 12: Now it was not a contact order. What's that it
Speaker 12: was not a no contact order per se, and that
Speaker 12: was a question that will hold.
Speaker 4: Hold on, John, What order? What order is your son under.
Speaker 12: A I'm not sure how to answer that.
Speaker 4: It's it's supervised. I have it here.
Speaker 5: It's supervised visitation, right, Okay, under a supervised visitation order.
Speaker 5: I'm not aware that he can't send messages to his kids.
Speaker 5: I'm not aware. We're going to get an expert. Okay,
Speaker 5: now here's the deal. I really need to get this
Speaker 5: done really quickly with Bonnie because I have some other calls. Bonnie,
Speaker 5: what do you think? First of all, the school can
Speaker 5: enforce anything they want. Okay, the school has authority to say,
Speaker 5: don't trespass, you're not approved anyway. We don't want you
Speaker 5: giving things to any student. I think that's a separate issue.
Speaker 5: But Bonnie, when you have supervised visitation and you send
Speaker 5: a message to your kids, are you violating anything?
Speaker 13: It depends on what that whole order says.
Speaker 6: Tom.
Speaker 13: You really could be.
Speaker 14: I really just had I had this issue come up
Speaker 14: in a case less than a month ago.
Speaker 13: If the court order says, here's what you get with
Speaker 13: your kid, you get supervised visitation.
Speaker 14: Two times a week at the So and so Center.
Speaker 14: It didn't say you can also have phone calls with
Speaker 14: your kids, So yeah, you.
Speaker 13: Could conceivably be violating that. It depends on what.
Speaker 14: That order says.
Speaker 12: Really, that was part of the issue, and there was
Speaker 12: a request to the court to clarify that. But in
Speaker 12: the meantime, because the courts are as slow as molasses.
Speaker 4: And this is what we did.
Speaker 12: So the question is does the administrator have the authority
Speaker 12: to borrow me from the campus?
Speaker 1: Yes?
Speaker 2: Yes, okay, and they have the authority to do that.
Speaker 6: Yes.
Speaker 4: The answer is yes. It has nothing to do with
Speaker 4: the order.
Speaker 5: They may give you a flawed reason, but all he
Speaker 5: has to say is, look at you don't have authority
Speaker 5: to contact any of our kids at the school. Are
Speaker 5: you on any list to pick up the kids after
Speaker 5: school or anything?
Speaker 12: I'm not sure. I may have been at one time.
Speaker 2: I don't know.
Speaker 4: John.
Speaker 5: Here's the bottom line, Bonnie, I think you'll agree with me.
Speaker 5: A private school or a charter school, it doesn't matter.
Speaker 5: There are a proof lists for picking up kids and
Speaker 5: for contact gay kids. So you're asking two separate questions.
Speaker 5: Did your son violate the order? We don't know until
Speaker 5: we see the order.
Speaker 4: The second one is does the school have the authority
Speaker 4: to tell you not to trespass?
Speaker 6: Yes?
Speaker 4: Okay, Bonnie, would you agree on both of those things?
Speaker 14: I would, Tom.
Speaker 13: I think you've got to take whatever that court order
Speaker 13: is and look at whatever's on there.
Speaker 3: That's what you get.
Speaker 14: It's not like you get that plus the mother stuff
Speaker 14: unless it forbids you. That's what you get is what's
Speaker 14: on that paper.
Speaker 5: Now, John, he can challenge that, but not through you,
Speaker 5: because he can send a message, I guess, or text
Speaker 5: them maybe.
Speaker 4: But I don't think he can send a messenger.
Speaker 5: No matter what, because that's a whole separate issue with
Speaker 5: the school, whole shepherd issue, and in fact with supervised visitation,
Speaker 5: you know. I mean, he can't go and drop it off,
Speaker 5: and I don't know who can. Maybe he can ask
Speaker 5: the the mom to drop or to give it to them,
Speaker 5: right anyway, I gotta take this break. I'm Tom Martino,
Speaker 5: Bonnie Shield's Law. Thank you, Bonnie, divorce attorney for helping
Speaker 5: our family law attorney for helping us out. I'm Tom Martino.
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Speaker 5: twenty two. Hi Tom Martino, you're troubleshooter man. We got
Speaker 5: something very very unique going on right now.
Speaker 15: We have.
Speaker 5: From Israel Live and we have someone who I've talked
Speaker 5: to before and I wanted to do something for the anniversary.
Speaker 5: I'm gonna bring up the picture really good Ari Again,
Speaker 5: I apologize in my audience if the sound isn't perfect,
Speaker 5: but I think.
Speaker 4: It might be.
Speaker 5: Ari Arie Lightstone basically has a big a big background
Speaker 5: in diplomacy and authorship. He's written books, also education. He
Speaker 5: was the senior advisor for the US Ambassador to Israel.
Speaker 5: He also had a critical role a crucial role in
Speaker 5: implementing the Abraham Accords, which were supposed to foster peace
Speaker 5: and normalization between Israel and Arab nations, and then before
Speaker 5: his diplomatic role, he was involved in Jewish education and
Speaker 5: all kinds of interesting things. He's very prominent in the
Speaker 5: Jewish community and in politics and now in Israel. And
Speaker 5: it's the one year anniversary of the Hamas attack, and Ari,
Speaker 5: I just want you to set the scene for what's
Speaker 5: going on right now, basically if you could.
Speaker 16: For us, sure.
Speaker 17: I mean, it was a year and one day ago
Speaker 17: that my family and I were in the midst of
Speaker 17: celebrating one of the happiest days of the Jewish year.
Speaker 17: And it wasn't just myself and my family, it was
Speaker 17: almost everybody who lives in Israel, Israelis and non Israelis
Speaker 17: Americans like myself and my family, enjoying the revelry of
Speaker 17: a day that culminates an entire month of Jewish holidays.
Speaker 17: And woke up that morning, went to synagogue at seven
Speaker 17: thirty am.
Speaker 16: Apparently I slept through a.
Speaker 17: Rocket alert, because they're fairly infrequent, or at least they
Speaker 17: were a year ago.
Speaker 16: Infrequent by my house.
Speaker 17: As I explained to you, seventeen minutes ago, the houties
Speaker 17: from Yemen just shot at us.
Speaker 16: So we just spent a half an hour in our
Speaker 16: bomb shelter.
Speaker 17: But went to synagogue like we would any other Saturday morning,
Speaker 17: and about forty five minutes later, it was clear that
Speaker 17: this was not just any Saturday morning. There was murmurings,
Speaker 17: and then murmurings broke into rumors, and then rumors broke
Speaker 17: into an announcement from the rabbi canceling synagogue and ordering
Speaker 17: everybody to go home for their own safety. Now, if
Speaker 17: you spend enough time in Israel, you'll know that security incidences.
Speaker 16: Are way too frequent. But certainly there.
Speaker 17: Would be nothing in my neighborhood which was equivalent to
Speaker 17: Hilltop or Cherry Creek in Colorado. I mean, it's a pristine,
Speaker 17: beautiful suburb where the worst thing that happens rome is
Speaker 17: double barking. And to be sent home from synagogue for
Speaker 17: our own safety was something.
Speaker 16: Unusual.
Speaker 17: And then as we walked home it's a fifteen minute
Speaker 17: walk from our synagogue to our home, there were young
Speaker 17: men lining the street waiting to be picked up to
Speaker 17: go to the front in their uniforms with their weaponry,
Speaker 17: and that was just something that I had never seen
Speaker 17: it in my life. After the Sabbath, we turned on
Speaker 17: the news, and the news was too horrific to imagine.
Speaker 6: It couldn't be true.
Speaker 17: There couldn't be mass murders inside of Israel. There couldn't
Speaker 17: be mass rapes inside of Israel, and there certainly couldn't
Speaker 17: have been hiddenappings of not one or two, but hundreds
Speaker 17: of people. There couldn't be fighting within Israel itself. And
Speaker 17: I immediately sent a message to several of my friends
Speaker 17: who I knew.
Speaker 16: Would have called up.
Speaker 17: And if they weren't called up, they would have run
Speaker 17: to the line of fires. That's the kind of people
Speaker 17: that they are. Chatting with one of my buddies on
Speaker 17: WhatsApp at around ten pm that evening and he said,
Speaker 17: we're approaching the next area that we need to go liberate.
Speaker 17: I didn't even know what those words meant. And about
Speaker 17: three hours later I sent him a note to check
Speaker 17: in one in the morning to see how he was doing.
Speaker 17: And his buddy had his phone and he said, your friend,
Speaker 17: my friend Omri is not with us anymore. He was
Speaker 17: killed by a terrorist trying to save a family with
Speaker 17: three little kids.
Speaker 5: How many how many hostages are still captives?
Speaker 17: So on October seventh of last year, they took over
Speaker 17: two hundred and fifty hostages from forty four different countries
Speaker 17: of every major religion Islam, Christian, Judaism, and more.
Speaker 16: More than one hundred were released, several were rescued.
Speaker 17: Many of them were murdered, and today there are one
Speaker 17: hundred and one bodies in Gaza.
Speaker 16: How many of those are still alive?
Speaker 17: Obviously we pray for most, but the reality is no
Speaker 17: more than half are still with us, including somebody who
Speaker 17: was kidnapped at the age of eight months and is
Speaker 17: now twenty months old, having spent more than one hundred
Speaker 17: and twenty percent of his life in some tunnel Underdouzen.
Speaker 4: Now, what just happened today you mentioned?
Speaker 17: Yeah, so October seventh, which is a day where Jewish people,
Speaker 17: certainly Israelis forget Jewish or not, are in a sense
Speaker 17: of commemoration of the most terrific attack against the Jewish
Speaker 17: people since the Holocaust. Their ceremonies, their school assemblies, there
Speaker 17: are videos, their stories.
Speaker 16: All of the national TVs and radios.
Speaker 17: Are playing somber songs, telling stories of heroism and martyrdom
Speaker 17: in all of these things, and Hamas uses this opportunity,
Speaker 17: obviously to launch rocket attacks, their largest rocket fire.
Speaker 16: Since I want to say July.
Speaker 17: Now Hasbellah from the north has been shooting rockets all
Speaker 17: day long, and the Huti's and Yemen just shot a
Speaker 17: cruise missile at Israel, which sent everybody in central Israel
Speaker 17: to their bombshells for better than thirty minutes. As that
Speaker 17: missile at the word to make an impact on a
Speaker 17: residential la area would kill ten thousand people. Thank god,
Speaker 17: it was blown off in an air by the incredible
Speaker 17: air defenses that Israel has code developed with the Great
Speaker 17: United States of America.
Speaker 4: All right, I want to just address the elephant in
Speaker 4: the room. We all knew.
Speaker 5: And last year when this happened, you came on and said,
Speaker 5: put down your arms, we stop, we stop, put down
Speaker 5: your arms, we stop. People on college campus. Isn't all over.
Speaker 5: I don't want to go over it. I don't want
Speaker 5: to give them the dignity of publication. But we know
Speaker 5: they're saying you went too far. You went too far.
Speaker 5: They keep saying you went too far, and when are
Speaker 5: you gonna stop? Okay, So Ari, how do you address that?
Speaker 16: Yeah, no, it's very simple. And here let into complicated things.
Speaker 17: The war is over the day that the hostages are returned.
Speaker 17: The war could have been over on October eighth. The
Speaker 17: war could have been over on the day that those
Speaker 17: who organized, committed, and celebrated the massacre could have turned
Speaker 17: themselves in. But here's the challenge and people in the West.
Speaker 17: Until we get this, we will be destined to lose
Speaker 17: these wars. Kamas's goal is to see as many people
Speaker 17: die as possible, and that includes Palesidians. At every college
Speaker 17: campus that celebrates October seventh. The murderer, rapist, kidnapper who's
Speaker 17: hanging out in a tunnel under Gaza named Sinewar is
Speaker 17: celebrating knowing that those college students, those.
Speaker 16: College professors, and in some cases those college.
Speaker 17: Presidents have made his point. And it is remarkable how
Speaker 17: many useful idiots there are out there. This is not
Speaker 17: a hard moral decision. Do you stand on the side
Speaker 17: of the innocence of billions? You stand on the side
Speaker 17: of the rapists and the murderers and the kidnappers. And
Speaker 17: it's remarkable which side so many supposedly smart people have chosen.
Speaker 16: This is not a hard call.
Speaker 5: But Ari they say that innocent people are being killed,
Speaker 5: they show the news media. They're always showing the victims
Speaker 5: of Israel, the children the women, the widows.
Speaker 4: So what do you say to that.
Speaker 5: They're saying, well, go after the terrorists, go after them,
Speaker 5: but you're not. You have too much collateral damage. How
Speaker 5: do you address that?
Speaker 17: Yeah, so a couple of different things. Let's just take
Speaker 17: one of these neutral arbiters, the United Nations. So they
Speaker 17: run an organization and calls the United Nations Work relief
Speaker 17: organization or agency in charge of helping the Palestinians in Gaza.
Speaker 17: They have fourteen thousand employees in Gaza. Prior to the war,
Speaker 17: well over a thousand of them were found out to
Speaker 17: be active members of commas in every single listen carefully
Speaker 17: to this one. In every single undera UN facility in Gaza,
Speaker 17: and there are hundreds of them, every single one of them,
Speaker 17: not eighty percent, every single one of them turned out
Speaker 17: to be a terror base. So when they talk about
Speaker 17: the innocent circumstances that happened in Gaza over the last
Speaker 17: twenty years, when Gazans have had the opportunity to rule themselves.
Speaker 16: Completely and totally, they.
Speaker 17: Could have built Singapore, they could have built Dubai. Instead,
Speaker 17: they chose to build Hamasa stand and with that, unfortunately
Speaker 17: comes an enormous mental collateral damage. There are tens of
Speaker 17: billions of dollars of investment that went into Gaza, and
Speaker 17: it could have again built hospitals and universities and high
Speaker 17: tech centers.
Speaker 16: But instead built terror tunnels.
Speaker 17: Every home, every un center, every hospital was a terror base.
Speaker 17: Now that does not mean that the innocent women and
Speaker 17: children who are victims here are.
Speaker 16: Anything other than a tragedy. Well, let's be very careful
Speaker 16: where we point the finger.
Speaker 17: That finger needs to be pointed squarely, directly and totally
Speaker 17: at Kramas, who are rejoicing when they die. That the
Speaker 17: classic picture is the Israeli soldier will stand in between
Speaker 17: the enemy and the women and children he perceived innocent,
Speaker 17: which they are, and Ramas will put the women and
Speaker 17: children in front of them.
Speaker 16: As human shields.
Speaker 17: If we can't understand this, and if we can't articulate
Speaker 17: this clearly, then the West has lost.
Speaker 16: We just haven't realized it yet.
Speaker 5: Why Why aren't college campuses and certain factions not getting
Speaker 5: it even within our own Congress.
Speaker 14: Why?
Speaker 16: Well, there are two reasons for that.
Speaker 17: One is the oldest hatred in the world, anti Semitism.
Speaker 17: Why has this been around for the better part of
Speaker 17: twenty five hundred years.
Speaker 16: I don't have an answer.
Speaker 17: I'm a faith believing person and I think it's ordained
Speaker 17: from the Bible for some reason that I don't fully understand.
Speaker 16: But the second part is, look, the Western.
Speaker 17: World has decided, in the elite academic institutions, in the
Speaker 17: mainstream media that the world has to be divided in
Speaker 17: between the oppressed and the oppressor. And they've decided that
Speaker 17: the Jews and Israel are the oppressor and the Palestinians
Speaker 17: are the oppressed. And then you have this crazy thing
Speaker 17: which is called Queers for Palestine. I'll tell all of
Speaker 17: the listeners on your show what happens to Queers for Palestine.
Speaker 17: They get hanged from cranes in Gaza. They're not celebrated,
Speaker 17: there's no parade. It is a crime punishable by death.
Speaker 17: And it's not a crime punishable by death that people
Speaker 17: just sort of not at. They actively pursue you with
Speaker 17: their secret police and publicly kill you in order to
Speaker 17: make a lesson out of you. And there are parades
Speaker 17: their protests on every college campus in our country of
Speaker 17: Queers for Palestine. It doesn't make any sense. Not terribly
Speaker 17: dissimilar to the people who set championed. Let's defund the
Speaker 17: police and then are puzzled that crime goes up.
Speaker 16: This isn't logic.
Speaker 17: This is just emotions in order to virtue signal, and
Speaker 17: it's frankly nauseating.
Speaker 5: Well the same with women who violate moral codes, so
Speaker 5: called moral codes.
Speaker 4: They're not friends of women.
Speaker 6: Oh for sure not.
Speaker 17: Feminist for Palestine is relatively entertaining organization. I know exactly
Speaker 17: how they would be treated in Gaz. I know exactly
Speaker 17: how they would be treated in the West. And by
Speaker 17: the way, let me just prove the nature here that
Speaker 17: is anti Semitic as opposed to anything else. There have
Speaker 17: been more people killed in Sudan since October seventh Muslims
Speaker 17: against Muslims than Israel and Gaza by I think ten x.
Speaker 16: I haven't seen a single protests.
Speaker 17: There have been more people killed in the Southeast Asia
Speaker 17: in inter country rivalries that have been killed in Israel
Speaker 17: and Gaza by I think twenty x. And there are
Speaker 17: no protests. When people are walking on the streets of
Speaker 17: London or Denver, New York City, they aren't screaming anymore
Speaker 17: from the river to the sea. They're chanting that they
Speaker 17: represent the route and that they represent Tehran. This has
Speaker 17: nothing to do with rights for the Palestinians. This has
Speaker 17: everything to do with hatred for the state of Israel
Speaker 17: and frankly for the Jewish people.
Speaker 4: Ari. I have to run and I just want a
Speaker 4: parting message.
Speaker 5: If you could speak to those on college campuses or
Speaker 5: those in Congress who seem to be carrying the Hamas flag. Yeah,
Speaker 5: I'm not gonna do that because they're one percent of
Speaker 5: the count jo and speak to the other ninety percent
Speaker 5: for just one moment.
Speaker 16: You're better than this.
Speaker 17: And to the degree that this becomes a Jewish problem,
Speaker 17: the Jews will figure out I'm here in Israel, man.
Speaker 16: These are a resilient bunch. They're going to win this war.
Speaker 16: They're going to fight this war.
Speaker 17: And they're going to walk down more successful than they
Speaker 17: were beforehand, and they're going to dedicate it to the
Speaker 17: memories of those people who were killed. If you look
Speaker 17: at the twenty year olds in Israel today who are
Speaker 17: willing to list their lives for something bigger than themselves,
Speaker 17: and you look at the twenty year olds on the
Speaker 17: Columbia campus or the Metro campus in Denver, Colorado, who
Speaker 17: are willing to protest as long as they get oak
Speaker 17: Machiado's with a little bit of foam, and they're willing
Speaker 17: to go ahead in that case. Tell me which country
Speaker 17: you're going to bet on the future of and I'm
Speaker 17: an American and I want to bet on the future
Speaker 17: of America. But my goodness, if this is just a
Speaker 17: Jewish issue or an Israeli issue, America loss. And I
Speaker 17: refuse to believe that America will lose this.
Speaker 16: We are better than this. Those members of Congress don't
Speaker 16: represent you. They don't represent me.
Speaker 17: And those college professors, college presidents, and those pseudo students
Speaker 17: certainly don't represent the Americans that I.
Speaker 4: Know and that I love and ari do.
Speaker 5: Your friends and neighbors in Denver who know you will
Speaker 5: love to see how good you look here. If they
Speaker 5: go to the the UH, they go to the Troubleshooter
Speaker 5: Network YouTube.
Speaker 4: You look great. Thank you for being here. I really
Speaker 4: appreciate it, and happy Holidays to you.
Speaker 16: And hey, Tom, thank you so much. Appreciate it.
Speaker 5: And we have more coming up on the Troubleshooter Show.
Speaker 5: I'm Tom Martino. Go with a sure thing Denver's best
Speaker 5: roofer Excel roofing dot com.
Speaker 4: You don't pay a cent until you're content than.
Speaker 5: Time for an insurance checkup free no obligation comparison call
Speaker 5: Compass Insurance paying too much your coverage at dozens of
Speaker 5: insurance companies find out now three oh three seven seven
Speaker 5: to one help. You'll think you're his only customer when
Speaker 5: you choose Frank durand the real estate Man dot com
Speaker 5: to list your home with Remax Alliance three all three
Speaker 5: nine two zero sixteen twenty two. Hi Tom Martino, your
Speaker 5: troubleshooter three o three seven one three talk three three
Speaker 5: seven one three eight two five five.
Speaker 4: Welcome to the show.
Speaker 5: I got with me, Paul the Waterman, and uh, by
Speaker 5: the way, give us a call on anything you can
Speaker 5: call three oh three Martino twenty four seven three oh
Speaker 5: three six two seven eight four six six and uh,
Speaker 5: Paul the Waterman, let's talk. This is getting to a
Speaker 5: people do not understand this. If they could see the
Speaker 5: crap in their water, they would be mortified. They would
Speaker 5: be absolutely mortified. The p fis problem p fase those
Speaker 5: are plastics.
Speaker 4: The p files are forever chemicals.
Speaker 5: Okay, okay, wait wait, so we got two problems. We've
Speaker 5: got the plastics and the pfas. Let's explain that forever
Speaker 5: chemicals first, because I'm.
Speaker 4: Serious, this is what I'm reading articles every day, and
Speaker 4: I'm not sure why. I guess the election cycle, but
Speaker 4: no one is addressing water, no one, No one's a
Speaker 4: dressing water.
Speaker 9: Uh.
Speaker 7: The concern with the piles are forever chemicals that we're
Speaker 7: introduced to the world basically in the nineteen forties. It's
Speaker 7: a water repellent resistant material from fabric to chemicals. Use
Speaker 7: the coating that we'd spread in the windshield, the coating
Speaker 7: we used to put on cement back before tracks decking.
Speaker 4: We used to use this coating of decks. So how
Speaker 4: do they get into the water.
Speaker 7: So they get in the water environmentally, And now what's happened, Tom,
Speaker 7: is that the pa FOC contamination is so bad that
Speaker 7: waste treatment plants nationwide okay, sell human waste to farmers
Speaker 7: and the human waste is used for fertilizer. That human
Speaker 7: waste now is becoming so contaminated with p files that
Speaker 7: the farmers that use it on their fields, that ground
Speaker 7: and if the livestock that ate the hay, for example,
Speaker 7: are so content contaminated, that's right, they can't they can't
Speaker 7: be sold.
Speaker 4: If they're called forever chemicals, then should we just toss
Speaker 4: in the towel? What the hell can we do?
Speaker 6: Ask?
Speaker 4: Seriously, they're called forever forever chemicals, and what's going going on?
Speaker 4: What do we do about it?
Speaker 7: Well, point of use for verse osmosis is step one
Speaker 7: is we have to take responsibility for our own safety
Speaker 7: and quality of drinking water. We have microplastics, that's another issue.
Speaker 7: We have pharmaceuticals. That's the other emerging issue, and that's
Speaker 7: a huge problem that they're not talking about, but they will.
Speaker 7: And so with the forever chemicals, they don't break down,
Speaker 7: they don't dissipate, and the forever chemicals, once they get
Speaker 7: in the water supply, they reconnect like mercury does. And
Speaker 7: so it's something that it's they started a year ago.
Speaker 7: The EPA did a webinar and the webinar said, hey,
Speaker 7: we want this down to four part per trillion.
Speaker 4: That's really small. Think about it. Four part perdrillion is
Speaker 4: really small. Now the EPA comes.
Speaker 7: Back and says, heyeds, this issue is more toxic than
Speaker 7: what we first thought.
Speaker 4: So they went it down to zero. Yeah, but okay,
Speaker 4: they may want that, but it's never going to happen.
Speaker 7: Never going to happen. So with the point of use
Speaker 7: RO system, that's step one. That's why I came up
Speaker 7: with that special for a softener, an RO for thirty
Speaker 7: one ninety five, because the proper functionality of a reverse
Speaker 7: osmosis is to supply it with soft water and that
Speaker 7: way you got a water soft and you've got the
Speaker 7: drinking water and then you can start removing the pea foles.
Speaker 7: Because I know right now the p FILES is it's
Speaker 7: a global contaminant. It's in the plants we eat, the
Speaker 7: vegetables and fruit, it's in the meat we eat. Plus
Speaker 7: the plastic wrapping that they that they wrap our produce
Speaker 7: when we go buy meat and steak and from the
Speaker 7: grocery store. That's also another issue of contamination.
Speaker 5: So we're talking, okay, right now, that's just the pfas.
Speaker 5: What about plastic that's totally separate.
Speaker 4: That's totally separate. So we have we where's where's that
Speaker 4: coming from?
Speaker 7: That's in every major bottle body of water, you know,
Speaker 7: universal where's it coming from? Well, it's coming from the landfills.
Speaker 7: So plastic doesn't disintegrate or disappear, it gets smaller and
Speaker 7: smaller and smaller. The bottle water industry, in a separate note,
Speaker 7: because of their manufacturing practices created pea files problems in
Speaker 7: bottle water, and we all heard about that a couple
Speaker 7: of months ago. So now what's happening is is that
Speaker 7: when plastics run into something instead of they get smaller
Speaker 7: in tiny So now we have tiny particles.
Speaker 5: So our treatment facilities can't deal with They can't deal
Speaker 5: with it. What about filtering.
Speaker 7: Now they are trying to design filters, but the issue
Speaker 7: with the filters is is like, so if microplastics get
Speaker 7: caught in a filter, but then something else, another particle
Speaker 7: runs into it, it breaks it smaller. So that's where
Speaker 7: a nanofiltration where the reverse hosmosis is designed to.
Speaker 5: Remove the plastics of will will reverse osmosis. And I
Speaker 5: know people think, well, we're trying to do a sales job,
Speaker 5: but I'm telling you this is the God's honest truth.
Speaker 5: Just like I talk about supplements, I feel the same
Speaker 5: about talking about water filtration. It's like talking about supplements.
Speaker 5: Your body needs certain things or your body doesn't need
Speaker 5: certain things.
Speaker 4: With water, it's what it doesn't need.
Speaker 5: So with reverse osmosis, it'll take out PIFAs and plastics
Speaker 5: absolutely down to what size.
Speaker 7: Well, we're going to get about ninety eight percent reduction.
Speaker 7: And so the membrane is the ro membrane, reverse osmosis,
Speaker 7: main filter is that zero point zeros are one micron?
Speaker 7: Well that's good, so okay, so bet the thing to
Speaker 7: think about is that when we're talking about these microplastics,
Speaker 7: is the same concern with pifos.
Speaker 4: You know, it's it's it's it's global. I gotta take
Speaker 4: this break. I'm sorry, Oh, I'm sorry.
Speaker 15: This is really important.
Speaker 5: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 5: dot com.
Speaker 4: You don't pay a cent until you're content.
Speaker 5: Time for an insurance checkup free no obligation comparison call
Speaker 5: Compass Insurance Paying too much your coverage at dozens of
Speaker 5: insurance companies find out now three oh three seven seven
Speaker 5: to one help. You'll think you're his only customer when
Speaker 5: you choose Frank durand the real estate Man dot com
Speaker 5: to list your home with Remax Alliance three oh three
Speaker 5: nine two zero sixteen twenty two. Hi Tom Martino, your
Speaker 5: troubleshooter three oh three seven one three talks seven one
Speaker 5: three eight Ry five to five, Eddie.
Speaker 4: What's going on with you?
Speaker 6: Eddie?
Speaker 18: Yes, I was wanting to see. I was running a
Speaker 18: house out in Aura and we moved out and we
Speaker 18: got the period deposit back, but we had some charges
Speaker 18: on there that I didn't feel we should have been charged,
Speaker 18: and I was wondering if there was anything we can.
Speaker 4: Okay about it. Yeah, there's a whole bunch of things
Speaker 4: you can do.
Speaker 5: First, I want to ask you, did they follow the
Speaker 5: law and get that notice to you of what they
Speaker 5: were withholding within the There's thirty days by law, but
Speaker 5: they can extend it to sixty days in a written lease.
Speaker 4: So did you get the notice in time? No?
Speaker 18: The only thing we received was just the the leftover
Speaker 18: whatever was left.
Speaker 4: Over on the Yeah, when did you get that?
Speaker 6: And then just.
Speaker 18: Maybe about about a week ago, a week or two ago, But.
Speaker 5: That doesn't tell me, But like, how many weeks after
Speaker 5: you moved out or how many months?
Speaker 18: So we moved out at the end of July.
Speaker 4: And we got it maybe about a week.
Speaker 18: You can chill, y'all.
Speaker 4: They may have violated right there and lost their right
Speaker 4: hold on And I'll come back to you. It's important
Speaker 4: you hang on.
Speaker 5: I'm Tom Martino three oh three, seven to one three
Speaker 5: talk or three oh three Martino. We have more coming
Speaker 5: up on The Troubleshooter Show. Go with a sure thing
Speaker 5: Denver's Best roofer Excel Roofing dot com. You don't pay
Speaker 5: a cent until you're content. Time for an insurance check
Speaker 5: up free, no obligation comparison call Compass Insurance. Pay too
Speaker 5: much your coverage at dozens of insurance companies find out
Speaker 5: now three oh three, seven seven to one help. You'll
Speaker 5: think you're his only customer when you choose Frank durand
Speaker 5: the real estate Man dot com to list your home
Speaker 5: with Remax Alliance three oh three nine two zero sixteen twenty.
Speaker 2: Two d.
Speaker 3: New Ne who you don't have.
Speaker 2: Run, No shoot's gonna help coming.
Speaker 3: Man Dix's The Troubleshooter Show.
Speaker 4: No Tom Martine, Welcome to the show. I'm Tom.
Speaker 5: We are here to help you solve problems, answer questions,
Speaker 5: take complaints, make your life just a little easier. All
Speaker 5: you have to do is call us at three oh
Speaker 5: three seven one three talks seven to one, three eight
Speaker 5: two five five or three ozho three Martino. That's three
Speaker 5: oh three six two seven eight four sixty six.
Speaker 4: If you call that number anytime, Darren Night, we'll get
Speaker 4: to you. Eddie had a call.
Speaker 5: I had a question for us, and he wanted to
Speaker 5: know about, uh, this rental situation. Now, let me explain
Speaker 5: something to you people.
Speaker 4: It's really I don't mean you people, I mean us people.
Speaker 4: I mean you know what I mean.
Speaker 5: Anyway, when you rent under state law, they have either
Speaker 5: thirty or sixty days to return your deposit with an
Speaker 5: explanation of what they're keeping or or whatever. Just they
Speaker 5: have within thirty to sixty thirty days without a lease.
Speaker 5: In a lease, they can extend it to sixty days,
Speaker 5: but it must say they in the lease sixty days,
Speaker 5: so they never have more than sixty days. Eddie moved
Speaker 5: out precisely when the end of what month?
Speaker 6: Eddie?
Speaker 18: That was the end of July, about July twenty.
Speaker 4: Ninth, the end well, okay, so in other words, that
Speaker 4: was the end of your lease or when you just
Speaker 4: had month to month or what.
Speaker 18: Yeah, that was the end of the lease.
Speaker 5: Okay, So the end of July, then you would have
Speaker 5: had August and September they would have had sixty days.
Speaker 5: When did you actually get the deposit back? The balance
Speaker 5: with an explanation.
Speaker 18: We got it back.
Speaker 6: September.
Speaker 4: Okay, they did it within the time they did it, Okay,
Speaker 4: so there.
Speaker 18: If they didn't do it within that time, at least
Speaker 18: it said ninety days.
Speaker 4: No, no, oh, they can't extend it to ninety days
Speaker 4: unless the law changed.
Speaker 18: Right, That's that's what I was looking at. And the
Speaker 18: least did say they had up the ninety days.
Speaker 5: Well, I don't care what the lease said. They can't
Speaker 5: go against state law. Now, maybe I don't know of
Speaker 5: the law changed. Get O'Brien on. I'd love to ask
Speaker 5: him O'Brien Legal Services, Brad O'Brien. I'd like to ask
Speaker 5: him about if that law changed. But here's the deal, Eddie.
Speaker 5: If you disagree, you can disagree, but you won't get
Speaker 5: treble damages. For example, if they never told you in
Speaker 5: time or didn't do it properly, you could have sued
Speaker 5: for treble damages. Triple is treble in law. So but
Speaker 5: you can still dispute the items. So tell me specifically
Speaker 5: the items you're disputing.
Speaker 18: Well, they had a general cleaning that they charged the
Speaker 18: sport I was about two fifty, and then did another
Speaker 18: yardcare cleanup, which was another one fifty, So I guess
Speaker 18: my thing was in the lease or was never anything
Speaker 18: that said I had to have the house professionally cleaned,
Speaker 18: just the carpet. So we cleaned the house. We made
Speaker 18: sure the house is clean.
Speaker 5: Okay, now this is going to be the classic. But
Speaker 5: it's the classic, he said. She said, they're simply going
Speaker 5: to say it wasn't clean.
Speaker 18: Right, exactly the same thing with the yard.
Speaker 6: But I did you and did you have a picture.
Speaker 5: See I always recommend a walk out list, a walk
Speaker 5: out inspection where you both are there and and the
Speaker 5: landlord signs off.
Speaker 18: Then I don't think I don't know why because.
Speaker 6: Go ahead, yeah, go ahead.
Speaker 4: M h I want to walk out list. But if
Speaker 4: you didn't get one, it's going to be he said.
Speaker 18: She said, well, the I remember seeing somewhere that that
Speaker 18: they didn't want us there when they did their inspection,
Speaker 18: which was my which is stupid.
Speaker 4: You see that that that's a recipe, that's a recipe
Speaker 4: be for disaster. But it's too late. Exactly now what
Speaker 4: you would have to do? How much did they withhold?
Speaker 18: Total they were held and some of it was so
Speaker 18: in total they was held five.
Speaker 5: Two and how much do you think how much do
Speaker 5: you think was unjustified.
Speaker 18: I'm gonna say the majority of it because we did
Speaker 18: have water charges was just what we had from when
Speaker 18: we were there, but then I had another replaced furnace.
Speaker 5: Give me an idea, give me an amount. I'm trying
Speaker 5: to figure out if it's worth all.
Speaker 18: Yeah, I can.
Speaker 4: Yeah, let me like give me an amount.
Speaker 5: Of how much you think you should have gotten back.
Speaker 5: You know how much is in dispute.
Speaker 4: Let's just go there. How much is in dispute?
Speaker 18: Right, that's all I'm gonna get you right now, whatever
Speaker 18: I feel that, Yeah, because that's.
Speaker 5: Gonna be that's gonna be the key factor because then
Speaker 5: you go to small claims court.
Speaker 4: But again your chances of winning are slim.
Speaker 18: And so here's the other kind of dilemma with that
Speaker 18: is I no longer live in Colorado.
Speaker 5: We move then, Dennis, then it's over unless you can
Speaker 5: find small claims that does zoom.
Speaker 4: Some small claims. Since COVID do zoom, they will allow
Speaker 4: a zoom. Okay, some will. But I think Eddie, at
Speaker 4: this point, it might be worth just moving on. You
Speaker 4: know what I'm saying.
Speaker 18: Okay, I mean I'm still gonna call them the other
Speaker 18: thing I was asking about. So they sent me the check.
Speaker 18: If I deposit this check, that means charges. Okay, good, no,
Speaker 18: people think I kind of felt, but that was my
Speaker 18: biggest thing. Is I wanted to see I'm going to
Speaker 18: deposit this check. I am going to dispute this with them,
Speaker 18: just for giggles, and I guess the only other thing
Speaker 18: I can do is just go on the forums and
Speaker 18: just tell people how to be wary about this company.
Speaker 18: Kind of about the only thing. I was just wondering
Speaker 18: if there was besides small fame score. But I know,
Speaker 18: because I'm no longer there, that that might not be
Speaker 18: an option for me. Okay, I thought when it came
Speaker 18: out five.
Speaker 5: Yeah, I think you got to, you know, see if
Speaker 5: you can do a small claim by zoom, see what
Speaker 5: the hell they say, and then take it from there.
Speaker 5: Three h three okay, seven to one to three. So
Speaker 5: thanks by the way, Eddie. I wish I had more definitive,
Speaker 5: but it's really hard on those security things. I always
Speaker 5: recommend in the very beginning, if you could work out
Speaker 5: with the landlord or management company that you have both
Speaker 5: a walk through in the beginning and a walk through
Speaker 5: at the end together that really would be good. By
Speaker 5: the way, you can text me. Five seven seven three
Speaker 5: nine is the iHeart short code. The other one is
Speaker 5: my personal Google number. And I can't tell you how
Speaker 5: I appreciate you people. You people Again, I say that,
Speaker 5: what the hell am I talking about? My friend's not
Speaker 5: overdoing it or abusing it. But you can text me.
Speaker 4: It comes directly to my cell phone.
Speaker 5: It's forwarded to my cell phone seven four seven nine
Speaker 5: fifty two eighty seven four seven nine nine nine fifty
Speaker 5: two eighty personal text to me and I will answer you.
Speaker 5: So I got a text for Paul the water man.
Speaker 5: And Paul we were talking about nanoplastics and forever chemicals.
Speaker 5: Someone wants to know if I get a reverse osmosis,
Speaker 5: that'll be fine for drinking, But do the forever chemicals
Speaker 5: or the plastics do harm in the shower?
Speaker 4: All right? Go ahead, So the whole there.
Speaker 7: You can use a whole house activated carbon filter to
Speaker 7: remove the forever chemicals.
Speaker 4: Uh, the fever chemicals can be breathed in steam.
Speaker 7: So when I go in customer's home and I do
Speaker 7: a water analysis, I test the hot water to show them.
Speaker 4: But in the shower, is it absorbed in your skin. Well,
Speaker 4: I see your skin.
Speaker 7: We used to think your skin was like leather, didn't
Speaker 7: absorb in anything, but it does a lot of medications
Speaker 7: are given atopically not.
Speaker 5: But do you think I mean, I'm just asking, I know,
Speaker 5: if you don't know scientifically, what is your gut? Are
Speaker 5: there scientific tests? Are they finding these things in people
Speaker 5: as a result? How would they know of it from
Speaker 5: drinking or showering?
Speaker 4: Well, see, here's the thing.
Speaker 7: Right now, there's there's attorneys that are going online asking
Speaker 7: people okay for the suing for the pifos contamination. So
Speaker 7: PIFAs is a liquid, It's going to be in the vapor,
Speaker 7: So I'm gonna have to say yes.
Speaker 5: Now, what about plastics. They're they're finding nanoplastics in autopsies,
Speaker 5: but that could be coming from drinking water to not
Speaker 5: necessarily showers nanoplastics.
Speaker 7: Nanoplastics can absolutely bre breathe inn in the air, you bet, Tom,
Speaker 7: Because they're so small you don't see.
Speaker 4: Them right in their later What about in the water
Speaker 4: I went for showers?
Speaker 5: I don't know, I just don't know. I just I
Speaker 5: wish we didn't have any of this crap. Well, here's
Speaker 5: this is more of a here's what's funny. And I'm
Speaker 5: not going to pooho anyone's sacred goat, Okay, But to me,
Speaker 5: it's just as or more important than climate change. I
Speaker 5: totally agree with you. I think it's more importantan climate
Speaker 5: change because water is everything. Water's health. I mean, it's immediate.
Speaker 7: Well, it's something, it's something that no one has thought
Speaker 7: about or paid attention to. And I think the contamination
Speaker 7: is sue.
Speaker 5: And we're killing our water system. Correct now, Thomas, real quick? Here,
Speaker 5: what is your issue with shomp BMW? By the way,
Speaker 5: you know how I like talking about from here to
Speaker 5: zero on companies like Champion Windows for example, terrible company
Speaker 5: from hero to zero. Shomps another company that went from
Speaker 5: hero to zero as soon as the mom got out,
Speaker 5: Lisa Schamp, who was the of course daughter of Ralph Schamp.
Speaker 5: And then the son took over and unfortunately he can't
Speaker 5: he can't carry his mom's mantle.
Speaker 4: Go ahead, Thomas, what's going on?
Speaker 12: Yeah?
Speaker 4: Tom?
Speaker 19: Great show. Appreciate what you do for everybody, you man.
Speaker 19: They ordered this car in twenty two, went through the
Speaker 19: delivery process, got it?
Speaker 4: What did you order?
Speaker 19: A three point thirty? I just a entry level.
Speaker 4: Okay, and what's going on?
Speaker 19: It came in and a few months later I noticed
Speaker 19: that it came with run flat tires, which I did
Speaker 19: not want. I run flat, and I specified that because
Speaker 19: of you, sir.
Speaker 5: Wait a minute, did it come with run flat and
Speaker 5: you specified it on the by order you did not
Speaker 5: want them?
Speaker 19: Absolutely?
Speaker 4: Wait, the buy order literally says no run flats, correct,
Speaker 4: And it came with.
Speaker 19: A spare which you apparently cannot order the combination. Why
Speaker 19: would you need a spare with run flats?
Speaker 4: Course right?
Speaker 19: And they have I have documentation that they have said
Speaker 19: that they did order it wrong, the build was wrong.
Speaker 19: They're blaming bend up.
Speaker 4: But why did you wait so long for this to
Speaker 4: come up? Bro? It's twenty twenty four.
Speaker 19: I know, Tom, I've been running on on my figure.
Speaker 19: They're used once you drive off the lot. I've been
Speaker 19: actually fighting with them. I have the emails.
Speaker 16: I've been going.
Speaker 6: I can can't it.
Speaker 5: I would say it's too really because any tire would
Speaker 5: have worn out. I think, honest to god, Thomas is
Speaker 5: much man. We could have gotten you regular tires. I
Speaker 5: don't think you can't do it now? You I mean,
Speaker 5: run how many miles on this car? Twelve Okay, well
Speaker 5: it's not that many miles, but certainly in years that.
Speaker 4: Look, what are you looking for? Let's let's go there.
Speaker 4: What are you looking for?
Speaker 19: I won't what I bought, what I paid for when
Speaker 19: I'm paying interest on the tires.
Speaker 4: But you already used it. But you already used the
Speaker 4: hell out of these tires? Had you done that on
Speaker 4: pick up? I mean when did you discover they were
Speaker 4: run flats? Three?
Speaker 19: Three months later? Yeah, that's when you should have done
Speaker 19: everything of a new car.
Speaker 14: I did.
Speaker 6: I did notify him.
Speaker 19: Then I have the documentation, and I've been fighting him
Speaker 19: ever since.
Speaker 5: So okay, I I don't. I don't know what that means,
Speaker 5: fighting him ever since? Tell me what exactly does that mean?
Speaker 19: Telling them that telling them that the order was wrong
Speaker 19: and that I would like to come in and have
Speaker 19: the tires put on, and they've just shine me on.
Speaker 4: Who did you talk to for the past four years?
Speaker 19: Been Wagner? Who been Wagner?
Speaker 4: Is he still there? Yes?
Speaker 6: Sir?
Speaker 4: All right? Who wants to take this? Come on, bros?
Speaker 20: I can call over there, Tom. Maybe the doller can
Speaker 20: just give a car, maybe get a partial credit on
Speaker 20: the tires.
Speaker 5: No matter what He's had those run flats. I mean truly,
Speaker 5: no matter what, even if you were fighting with and Thomas,
Speaker 5: you still use those tires for four years?
Speaker 6: Man? I know, I know, I know, I mean you did.
Speaker 4: You used them for four years. I don't I don't
Speaker 4: even know why. You know?
Speaker 19: I agree?
Speaker 4: Go ahead.
Speaker 19: How would I have forced him to do anything besides
Speaker 19: going to small claims are calling you?
Speaker 5: You would you would have either one small claims are anything? Yes, right,
Speaker 5: we would have had him changed out. I can almost
Speaker 5: guarantee that. Look, maybe bo has an idea to get some.
Speaker 4: Kind of pro ration.
Speaker 5: Okay, but I do understand. But the run flat tires
Speaker 5: are actually more expensive.
Speaker 19: You know that absolutely? And what is the right front
Speaker 19: has a.
Speaker 5: Big bulb on this Why do you not want it
Speaker 5: in anymore? Why do you not want the run flats
Speaker 5: right now? Since you've driven him for so long?
Speaker 19: I had it Toad last week? Because the right flat
Speaker 19: front tire now has a big bubble on the side
Speaker 19: of the tire the sidewall.
Speaker 6: Why why, I don't know, I don't know.
Speaker 4: A bubble.
Speaker 5: Well, if that's a defect, that might be under warranty.
Speaker 5: The problem is, here's here, man, run flats suck.
Speaker 21: I know.
Speaker 5: Well, actually all wheel drives suck because no matter whether
Speaker 5: you have a run flat or not, with an all
Speaker 5: wheel drive car, if you if you truly wear out,
Speaker 5: if you have to replace all four tires, if you
Speaker 5: have a certain amount of wear, or you have to
Speaker 5: have the new one you put on shaved. And few
Speaker 5: people still do that. And so but here's the problem
Speaker 5: with the run flat. The problem with the run flat
Speaker 5: is that you run it flat and then you drive
Speaker 5: to the to the place and they can't repair them,
Speaker 5: and they can't repair them. Well, they won't repair them.
Speaker 5: They refuse to repair them. And if you do get
Speaker 5: it repaired, your warranty's gone. So the thing about run
Speaker 5: flats is you can't repair them. So then I say, okay,
Speaker 5: because this happened to me, then just replace the run flat.
Speaker 5: Can't you got to replace all four because you had
Speaker 5: too many miles. So then I called that the two
Speaker 5: thousand dollars flat. So what I'm what I'm saying is this,
Speaker 5: had I had regular tires, I could have had it
Speaker 5: repaired and I would have saved two thousand dollars. So
Speaker 5: run flats did me no good. Here's what run flats
Speaker 5: did they I got to drive to a tire place
Speaker 5: to get a two thousand dollars quote. That's what run
Speaker 5: Flat did. They will not repair run flats. That's the
Speaker 5: biggest issue with run Flats. I'm Tom Martinez. We have
Speaker 5: more coming. Did I did I take a break or not?
Speaker 5: I don't not yet, so I got to take this break.
Speaker 4: We'll come right back.
Speaker 5: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 5: dot com. You don't pay a cent until you're content.
Speaker 5: Time for an insurance check up free, no obligation. In comparison,
Speaker 5: call Compass Insurance paying too much your coverage at dozens
Speaker 5: of insurance companies find out now three all three seven
Speaker 5: to seven to one help. You'll think you're his only
Speaker 5: customer when you choose Frank Durand the real estate Man
Speaker 5: dot com to list your home with Remax Alliance three
Speaker 5: all three nine two zero sixteen twenty two. Hi Tom Martino,
Speaker 5: your troubleshooter three three seven one three talks seven one
Speaker 5: three eight two five five deputies of any of you
Speaker 5: are working on anything that you want to give me
Speaker 5: an update on I'm.
Speaker 6: Willing to do that.
Speaker 5: I also, uh, I know is bowl working on summer
Speaker 5: right now, because I do not want to let this
Speaker 5: scumbag mofo.
Speaker 4: Am I allowed to say that or not? Mofo Yeah,
Speaker 4: I'm more or whatever. Anyway. Anyway, here's what I want
Speaker 4: to do. I want to I wanted this guy.
Speaker 5: This guy's got we We've been exposing him. I want
Speaker 5: to continue to expose him. It's the uh, the sleezebag
Speaker 5: piece of garbage justin Garcia seven to one nine five
Speaker 5: seven one zero four to three seven. I'm not really
Speaker 5: sure if the guy is even still using that number,
Speaker 5: but he is a scumbag, liar, thief that should not
Speaker 5: be in business. He stole sixty two thousand dollars from
Speaker 5: a woman. Now it was a deposit. He did not
Speaker 5: put it in trust as required. He does not have it.
Speaker 5: He claims he doesn't have to have it. Who's working
Speaker 5: on that one? Are you working on that one?
Speaker 6: No?
Speaker 4: No, bo bo Is.
Speaker 20: I've been helping him, so, Demitri, Yeah, the guy's still
Speaker 20: using his number. He's a good because he thinks his
Speaker 20: contract is above the contract or Trust Act and he
Speaker 20: thinks he's entitled to the money.
Speaker 5: And did you get any response from the DA? You
Speaker 5: wrote too and the Attorney General and all that.
Speaker 20: So this is what happened. The DA will not look
Speaker 20: at this case unless a police report is filed.
Speaker 4: We'll have a police report, so she did.
Speaker 20: She did file a report, and the Calorhouse Springs Department
Speaker 20: so backed up. They had an officer that works at
Speaker 20: the Carlouse Springs Airport take the report. So apparently it's done,
Speaker 20: but she has to get a copy of electronically, and
Speaker 20: I told her she needs to get it as soon
Speaker 20: as possible so we can tender it over to the DA.
Speaker 20: Good good, and Dimitri was also working on I think
Speaker 20: mister Peck got the Attorney General and to me at.
Speaker 9: The Colorado State Attorney General's office responded to my inquiry.
Speaker 9: Mister Pacheco emailed me asking for my phone number so
Speaker 9: he can discuss the case over there.
Speaker 8: I didn't because it looked like BO took over that.
Speaker 4: Yeah, let's two fronts. Let's do as many as possible.
Speaker 4: It doesn't matter.
Speaker 20: I'll call him right and Dmitri he did not call.
Speaker 20: He did not contact me regarding the email I sent him.
Speaker 8: I'll call the State Attorney General's office right now.
Speaker 4: That would be good.
Speaker 9: And the department of her Also, I contacted the US
Speaker 9: Department of Justice because they run a certain website which
Speaker 9: is called National Elder Fraud Hotline.
Speaker 8: Oh good, and the lady over there.
Speaker 9: She said that we should file a police report. And
Speaker 9: then she also which is correct. I asked her if
Speaker 9: the Department of Justice would like to take on this
Speaker 9: case or at least evaluate it, and she said, well,
Speaker 9: I really feel for the consumer in this case, but
Speaker 9: you need to pursue this with a police department.
Speaker 4: Yeah.
Speaker 20: All right now we're working on it.
Speaker 4: Thank you.
Speaker 9: Bo.
Speaker 4: Anything else up in the air, Doc, you have anything
Speaker 4: up in the air?
Speaker 22: Yeah, I'm working on that. Verizon where he bought a
Speaker 22: phone at Walmart and he was supposed to be twenty
Speaker 22: dollars a month, four a year.
Speaker 6: Yeah.
Speaker 20: So I finally was able to.
Speaker 22: Get in touch with somebody at Verizon through the media outlet,
Speaker 22: and there were they gave him a case number and
Speaker 22: he was supposed to contact them this week. So I
Speaker 22: will let you know the outcome of that.
Speaker 4: Thank you very much. On that.
Speaker 5: Kayla, you're working with Bow on a roofing issue. Wait wait,
Speaker 5: that's not the one we just talked. No, no, this
Speaker 5: is something else. So Kayla, what's happening on your problem, bo,
Speaker 5: give us a rundown on this here.
Speaker 20: Yeah, she called in I believe on September twelfth, she
Speaker 20: hired I believe it's called that three h three roofin ink.
Speaker 4: Right John Sandoval.
Speaker 20: Yeah, okay, so she I want to see if I
Speaker 20: got it right.
Speaker 4: He's on Yukon Street in Denver. She paid six grand
Speaker 4: up front.
Speaker 20: He never came back right, so I placed several So
Speaker 20: I placed three calls to him. He didn't callback, So
Speaker 20: I decided to go over there on September I think fourteenth.
Speaker 4: Didney promised to return the money.
Speaker 20: I was kind of surprised. I'm gonna tell you, I've
Speaker 20: never been I've only been hoodwinked like three times in
Speaker 20: my life, and I did get hoodwinked by the guy.
Speaker 20: I went to his house and he actually contacted me
Speaker 20: while I was in the driveway, and he gave me
Speaker 20: a song and danced that Kayla was having trouble picking
Speaker 20: the right color of roof and because of COVID and
Speaker 20: it was back ordered. And he promised me that he
Speaker 20: would tender over the six thousand dollars to her within
Speaker 20: two weeks, and that he that he would take a
Speaker 20: picture of the check. And you know, Tom, I believed him.
Speaker 20: I mean he sounded really sincere and it we have
Speaker 20: a picture of this guy. Okay, look do you have
Speaker 20: any do they?
Speaker 14: I mean I can get one.
Speaker 4: Try to find one for I want to get him
Speaker 4: on the sleeves brigade.
Speaker 12: Is it?
Speaker 4: Is it three or three Roofing and Construction LLC.
Speaker 14: So after doing a lot more research, finds out he's
Speaker 14: signing these contracts under three three or three Roofing and
Speaker 14: Construction LLC. And after contacting them, they said that they
Speaker 14: separated with him. So he's falsifying the contract.
Speaker 20: He's using someone else's company name on his contract.
Speaker 4: So I called wait a minute. So three O three
Speaker 4: Roofing says, we have nothing to do with it.
Speaker 20: Now it's a totally different company and it's very misleading.
Speaker 4: So what name is he? Okay, who was he actually with?
Speaker 14: Then the contract has three or three Roofing Lsie, it's
Speaker 14: their contract?
Speaker 20: Is there a contract?
Speaker 4: Tom?
Speaker 20: But it's not him?
Speaker 5: So, okay, does it say three oh three Roofing LLC
Speaker 5: or three oh three Roofing and Construction LLC?
Speaker 4: What exactly does it?
Speaker 5: Tom?
Speaker 20: It's says, I have a copy of the contract in
Speaker 20: my hand is what does you say? Three oh three
Speaker 20: Roofing and Construction LLC.
Speaker 4: Okay? And they say he has nothing to do with us.
Speaker 20: Yeah, I called them and I believe it.
Speaker 4: Okay, then what are they doing about it?
Speaker 20: I told him they should go to the Secretary of
Speaker 20: State or someone can get write in a letter that
Speaker 20: they're this Josh.
Speaker 4: Has he ever worked? Has he ever worked there?
Speaker 14: From what I understand, it does sound like at some
Speaker 14: point he did, and because when I reached out to them,
Speaker 14: they said, yeah, we separted with him years ago.
Speaker 20: I think he was a subcontractor did only two or
Speaker 20: three jobs with him years ago.
Speaker 5: Did he steal the contracts or what? This guy's a criminal.
Speaker 5: Josh Sandoval is a criminal.
Speaker 20: And I have a current The number on the contract
Speaker 20: is bogus. I do have a current phone number for him.
Speaker 4: So I gave him every wait wait, wait, what's the
Speaker 4: current phone number?
Speaker 20: Okay, the current phone number and he'll pick up or
Speaker 20: you can leave a message. Is seven to zero three
Speaker 20: to zero eight three eight seven.
Speaker 4: Josh Sandival's a crook. So unit one on.
Speaker 5: This that you know this address we have on Yukon,
Speaker 5: is that is that is that Sandoval's address.
Speaker 4: Or three zero three's address.
Speaker 20: It's Josh Sandival's address, and he's actually it's a four plex.
Speaker 8: It's his house.
Speaker 20: That's where he's operating.
Speaker 4: I don't want to give that out. I don't want
Speaker 4: people to, you know, do something. But this, this guy's
Speaker 4: a crook.
Speaker 5: So why don't we serve him bo, Why don't you
Speaker 5: serve him with Why don't Kayla you fill out a
Speaker 5: small claim thing. Let's get a judgment against him at least,
Speaker 5: then we need to go ahead.
Speaker 14: Let me tell you I actually went down to the
Speaker 14: courthouse on Friday, and because I had all my paperwork,
Speaker 14: I mean, I've got every single text message, I've got
Speaker 14: everything in writing. Yeah, so I actually went down and
Speaker 14: they're not they don't have courtetes until March for small claims.
Speaker 14: So then she told me there is County Court, which
Speaker 14: is a little more paperwork, which I'm not intimidated by.
Speaker 21: I'm like, oh, give it to me.
Speaker 14: So then I was like, you know, somebody told me
Speaker 14: that I can talk to the I can try and
Speaker 14: talk to the Attorney General. So which is like a
Speaker 14: hop skip and jumps down.
Speaker 6: The street from Jessica.
Speaker 14: So I did I went. I went down to the
Speaker 14: Attorney General's office. Turns out the girl who's working the
Speaker 14: front counter I used to work with her. So she's like, Kayla,
Speaker 14: you need to go file a police report.
Speaker 20: So I did.
Speaker 14: I went over to the lake with police department with
Speaker 14: all of my paperwork, and I have now filed a
Speaker 14: police report, which I guess I was supposed to do
Speaker 14: that before even going, you know, to the small claim
Speaker 14: so I haven't done anything any I'm okay.
Speaker 5: I want you to fill out the small claims and
Speaker 5: because Bo knows where he is, BO can serve him.
Speaker 20: And with the peace report, Kayla, you could also go
Speaker 20: to the district attorney.
Speaker 4: About the contractors trusting with.
Speaker 20: This Carol person. I mean this guy. This guy really
Speaker 20: took advantage of me and I'm pissed about it. So
Speaker 20: we need to get your six thousand dollars and I'm
Speaker 20: happy to serve the papers for.
Speaker 5: You absolutely, So hold on, Okay, we have to take
Speaker 5: a break. Frank around the real estate man dot com.
Speaker 5: You know how I feel about Frankie's a wonderful man.
Speaker 5: He'll do a free market valuation of your home to
Speaker 5: tell you what it will sell for what you'll net
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Speaker 4: Franc around the real estate Man dot com.
Speaker 5: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 5: dot com. You don't pay a cent until you're content.
Speaker 5: Time for an insurance check up free, no obligation. In comparison,
Speaker 5: call Compass and Durance paying too much your coverage at
Speaker 5: dozens of insurance companies find out now three all three
Speaker 5: seven seven one help. You'll think you're his only customer
Speaker 5: when you choose Frank durand the real Estate Man dot
Speaker 5: com to list your home with Remax Alliance three all
Speaker 5: three nine two zero sixteen twenty two.
Speaker 4: Hi Tom Martino here.
Speaker 5: Three O three seven one three Tom three oh three
Speaker 5: seven one three eight two five five.
Speaker 4: So Brenda, I read God, Almighty, I read your email.
Speaker 5: What a nightmare? May I summarize some of this? You know,
Speaker 5: by the way, we have had so many complaints about
Speaker 5: this place. Really about no, no, no, no, about appliance.
Speaker 5: Fact is this Appliance Factory Outlet.
Speaker 21: Well that's where we bought it.
Speaker 5: But the name actually Appliance Factory Outlet. I need to
Speaker 5: know if it's the same ones we deal with here
Speaker 5: in Denver.
Speaker 21: Yeah it is.
Speaker 4: You do have an Appliance Family outlet in Colorado.
Speaker 21: Springs Appliants Factory.
Speaker 16: Yeah, is it?
Speaker 4: Well there's a big difference.
Speaker 5: Now is it Appliance Factory Outlet or is it Appliance Factory.
Speaker 21: It's Appliant's factory.
Speaker 4: Okay, so that okay?
Speaker 5: Oh well actually is it also wait wait that might
Speaker 5: be is it Appliance Factor They could Now I don't
Speaker 5: see outlet anymore in their name, so it's in their
Speaker 5: you in their website.
Speaker 4: But is it also Mattress Kingdom? Does that? Do you recall?
Speaker 5: Okay, so it's Appliance Factory slash Mattress Kingdom.
Speaker 4: Yes, they're the they're the ones, and.
Speaker 5: They somehow they general rate more complaints than anyone.
Speaker 4: They suck anyway. So you bought you bought a.
Speaker 5: Washing machine and you had to take their warranty, right
Speaker 5: because it doesn't come with a factory warranty.
Speaker 6: Right.
Speaker 21: Well, actually, I don't know if it's if it's their
Speaker 21: warranty or if it's Speed Queen, because we signed up
Speaker 21: for the warranty on that.
Speaker 5: I didn't even know Speed Queen even makes domestic washers.
Speaker 5: I thought they make them only for laundromats. But anyway, well,
Speaker 5: do you know did you look at your look at
Speaker 5: your paperwork closely? Because truly, I don't think that Appliance factory.
Speaker 4: I mean, Mark one time drilled way down on these
Speaker 4: people and he says they don't offer they do not
Speaker 4: offer factory warranties because they buy I don't know, overstock
Speaker 4: or something, and that they only have their own warranties.
Speaker 21: Well, the the warranty on the bottom, Ashley says, Alliance
Speaker 21: Laundry Systems.
Speaker 5: Let's just go through the problem. The problem is you're
Speaker 5: not getting any service.
Speaker 21: No, they keep saying that they won't come to our
Speaker 21: area because when I called, so I had When I called,
Speaker 21: I had to call Big Queen and they said they
Speaker 21: originally sent out a company and that company, like I
Speaker 21: said in the email, never showed up, so like three
Speaker 21: different times, and then I said, I want this company
Speaker 21: fired off of my job. And then this other company
Speaker 21: came and they showed up. But the guy's like well,
Speaker 21: why did you why did you get speed queen? I've
Speaker 21: never heard of this, this washing machine, I've never worked
Speaker 21: on it, YadA YadA. And he said that it was
Speaker 21: the motor, which it wasn't because it's still having issues.
Speaker 4: And then where does this stand right now?
Speaker 5: And by the way, what I'm reading on their website,
Speaker 5: I don't know where Mark read this, but this fact
Speaker 5: appliance factory outlet cite them on says they have full
Speaker 5: factory warranties and they're new in the box, and it
Speaker 5: says we have exclusive contracts with manufacturers to buy their
Speaker 5: factory over stock at a big discount. And then and
Speaker 5: then it says out of box units, even out of
Speaker 5: box units have a new product, new condition, full warranty.
Speaker 4: Now that might be the one where they provide the warranty.
Speaker 4: I don't know. I just what we really was.
Speaker 5: You're an out of box warranty or was it factory
Speaker 5: a warranty?
Speaker 4: Do we know?
Speaker 5: Was it Did it come in a real like like
Speaker 5: a box and everything like a brand new appliance?
Speaker 21: Yeah, yeah, it was in a box and everything it
Speaker 21: was it was in a box.
Speaker 5: And you call the Alliance people, did you actually call
Speaker 5: the Speed Queen people.
Speaker 21: Both I've been I've been in contact with Speed Queen
Speaker 21: and I have emails from Speed Queen and.
Speaker 4: The last repair company, and they say that they're covering it.
Speaker 5: Yes, then I'm not gonna Then then this is not
Speaker 5: a Then this is not Appliance Factory.
Speaker 4: Then this is an issue with Speed Queen.
Speaker 21: Well, actually I don't know, because the last time the
Speaker 21: last repair company I called was actually Appliant Factory.
Speaker 4: I got to take a break. Hold on, hold on,
Speaker 4: I'll come right back to you.
Speaker 5: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 5: dot com.
Speaker 4: You don't pay a cent until your content.
Speaker 5: Time for an insurance check up free no obligation comparison
Speaker 5: call Compass Insurance paying too much your cover had dozens
Speaker 5: of insurance companies find out now three all three seven
Speaker 5: seven to one help. You'll think you're his only customer
Speaker 5: when you choose Frank durand the real estate Man dot
Speaker 5: com to list your home with Remax Alliance three all
Speaker 5: three nine two zero sixteen twenty two. Hi Tom Martino,
Speaker 5: your troubleshooter three O three seven one three talked seven
Speaker 5: one three A two five five All right, So I
Speaker 5: want to put someone on this thing right now, Brenda,
Speaker 5: who feels like Tom, Doc you want to take okay, sure,
Speaker 5: Let's call appliance factory out and see if we get
Speaker 5: an immediate answer on we're confused about their warranties and
Speaker 5: about her specific and who handles it and then where
Speaker 5: the last thing you heard, Brenda was, was what the
Speaker 5: last thing you heard?
Speaker 21: The last thing I did was receive an email from there.
Speaker 21: I don't know what hurts title one, but this is from.
Speaker 5: The warranty company, right, yeah, all right, hang on, Doc
Speaker 5: is going to talk to you off there. Let's see
Speaker 5: if we can get something before the end of the show.
Speaker 5: Just to word back, we have follow ups coming on
Speaker 5: several and give your get your calls in. Go with
Speaker 5: a sure thing Denver's Best roofer Excel roofing dot com.
Speaker 5: You don't pay a cent until you're content. Time for
Speaker 5: an insurance check up free no obligation comparison call Compass
Speaker 5: Insurance paying too much your coverage at dozens of insurance
Speaker 5: companies find out now three O three seven seven to
Speaker 5: one help. You'll think you're his only customer When you
Speaker 5: choose Frank durand the Real Estate man dot com to
Speaker 5: list your home with Remax Alliance three oh three nine
Speaker 5: two zero sixteen twenty two.
Speaker 4: New need so you don't have run as fast as
Speaker 4: we can.
Speaker 2: Shooter's gonna help coming man.
Speaker 3: This is the Troubleshooter Show. No Tom Martino, Hello Tom.
Speaker 4: Martino here, Welcome to the show.
Speaker 5: Three to zero three seven one three talk teroh three
Speaker 5: seven one three eight two five five.
Speaker 4: What is on your mind today? We got a lot
Speaker 4: happening here as far as follow ups on cases. If
Speaker 4: you have a case, if you.
Speaker 5: Need help information referrals, give us a call directly. We've
Speaker 5: been solving problems for forty five years. Longest running radio
Speaker 5: show with the same host still on the air.
Speaker 4: Damn it. How about that, hey, so you can call
Speaker 4: us and get help.
Speaker 5: We've recovered hundreds, literally hundreds of millions, hundreds of millions
Speaker 5: of dollars over the years. And I just want to
Speaker 5: bring something up, not that it's a big deal, but
Speaker 5: I want to do to my horn here.
Speaker 4: I think Bo is the one that handled the case.
Speaker 5: Actually, Hey, Bo, so I hear Channel nine bragging about
Speaker 5: you know, and by the way, Steve, Steve seems like
Speaker 5: a good young man. Steve on your side. He just
Speaker 5: got into the consumer business. And and of course they're
Speaker 5: they're you know, the the news headline said, you know
Speaker 5: that this woman was her ticket master tickets transferred out
Speaker 5: of her account or their account, and uh until they
Speaker 5: called and got it restored and and talked about the
Speaker 5: ticket master problem.
Speaker 4: And we must have done that how long ago? Bo
Speaker 4: for someone that was.
Speaker 20: Two weeks ago, I can't remember the person's we just.
Speaker 4: Don't brag enough. We just don't brag enough about that.
Speaker 20: And it was because of the involvement of the Troubleshooter
Speaker 20: show that he got his.
Speaker 4: So, by the way, by the way, let me explain this.
Speaker 5: I'm happy that nine has a consumer department, and I
Speaker 5: think Fox has whatever the cricky oh uh problem solvers.
Speaker 6: And you know, I.
Speaker 4: When I was doing it back in the day, I
Speaker 4: was the only one doing it.
Speaker 5: I'm really happy that people are jumping on this bandwagon
Speaker 5: because to me, it's a very important part of the
Speaker 5: news is helping people. I coined the phrase media with
Speaker 5: a purpose, media with a purpose, and it's about time
Speaker 5: people are doing it. So I don't I'm not putting
Speaker 5: anyone down. I'm saying that's really good. But I don't
Speaker 5: think we brag enough because that's all these stations do.
Speaker 5: They do stuff and they brag about it.
Speaker 4: I mean, look at the hundreds of millions of dollars.
Speaker 4: Honest to god, I mean we I got to find.
Speaker 5: A way to brag about it. Maybe anyway, Bo, you're on,
Speaker 5: So let's talk about this Champion Windows, I said from
Speaker 5: here at a zero, they suck. What's going on with
Speaker 5: CHAMPI and we have an update? Tell me what call?
Speaker 4: This is the first Tom.
Speaker 20: His name caller's name is Ron. He called in on
Speaker 20: October second, Wednesday, in the twelve o'clock hour.
Speaker 4: Ron October second, Okay, go ahead, Okay.
Speaker 20: So he contracted with Champion Windows to get a door
Speaker 20: installed and a screen. The amount was of like around
Speaker 20: nine thousand dollars. Yeah, about a year. I think he
Speaker 20: had it installed September twenty twenty three.
Speaker 8: And the doors.
Speaker 4: But he called this October, right.
Speaker 20: He called a couple of weeks ago. Yeah, yeah, yeah,
Speaker 20: I got it, Tom says, following up on the content, he.
Speaker 5: Said it was he ordered it. I bought it during
Speaker 5: COVID and had nothing but trouble.
Speaker 20: Yes, Champion did send one of their service techs out.
Speaker 4: Good.
Speaker 20: Oh yeah, I believe they sent the service tech out.
Speaker 20: In September twenty three, the service tech John said that
Speaker 20: it was beyond repair.
Speaker 4: That Now is this that they told you or is
Speaker 4: this this is what they told Ron the caller.
Speaker 20: Okay, they told him that he's going to go back
Speaker 20: to the company and recommend they just replace everything. But
Speaker 20: Ron's pretty reasonable, he said, I just want a new door.
Speaker 20: I want the door to work, right. So I called
Speaker 20: Champion four times. They ghosted me. So then I sent
Speaker 20: two emails and Champion Windows is on someone else's referral list.
Speaker 1: Yeah, okay, I'm not going to go down that road.
Speaker 1: But it's it's it's Dave. He's a good guy, Dave. Okay,
Speaker 1: I didn't know we should let them know about this.
Speaker 1: I kind of want to let them know about it,
Speaker 1: but in.
Speaker 4: A nice way.
Speaker 5: Let them know about him. Man, I mean, Champion sucks.
Speaker 5: They're a bad company.
Speaker 20: I offered them to come on air just to give
Speaker 20: their side of the story.
Speaker 4: Anything I care about. I don't care if they come
Speaker 4: on the air. Are they going to fix the problem.
Speaker 20: That's true? Are they going to if they ghosted me
Speaker 20: off of four phone calls? And two emails. I don't
Speaker 20: think they're going to help run out at all. I
Speaker 20: think I need to pay them a visit.
Speaker 4: Well, they're not even in town anymore.
Speaker 5: They moved there and look they moved there off I
Speaker 5: don't even know who they have in town.
Speaker 20: There is an office I believe up in North Denver.
Speaker 20: I don't have the address.
Speaker 4: But you know, this is a company that was taken over.
Speaker 5: Okay, they used to be a really good company and
Speaker 5: then they were taken over by some giant consolidator. They
Speaker 5: really suck. I mean, they have terrible customer service. And
Speaker 5: I don't care if my friend Dave Logan represents him.
Speaker 4: They suck. Okay, I know that more. You know why
Speaker 4: I know that more because I get the complaints.
Speaker 5: We have had so many complaints about them that go unanswered.
Speaker 20: And I know they're listening Tom Champion Windows. They have
Speaker 20: a lot of people. I know they listen to this show.
Speaker 4: So call us people. Why do you guys suck so much?
Speaker 4: Please tell I don't want you to suck. I used
Speaker 4: to do commercials for Champion. Did you know that?
Speaker 5: I used to do commercials to them, and I used
Speaker 5: to have them on my television show when I had
Speaker 5: Martino TV and I had Paul Bono and the team.
Speaker 5: I mean, seriously, he was a good guy when he left.
Speaker 5: I think that's why he left. He never said why
Speaker 5: he left. He said he was retiring. He didn't retire.
Speaker 5: He went into another business. He's a great guy. And
Speaker 5: what I think he saw the handwriting on the wall,
Speaker 5: What the hell happened to Champion I think they were
Speaker 5: these consolidators. They take over these companies and they just suck,
Speaker 5: just like Camping World.
Speaker 20: It's the same scenario. Yeah, this one.
Speaker 5: He said Camping World wasn't a consolidator. It was the prophet,
Speaker 5: you know, the guy, and I don't know if it was.
Speaker 5: I don't think he made it suck.
Speaker 4: It sucked.
Speaker 5: That's why he got on board. He just didn't improve it.
Speaker 5: It was going downhill before he got on board. So
Speaker 5: I can't blame this guy. What's the hell's his name?
Speaker 4: Again?
Speaker 5: I forget, but he you know, he buys companies and
Speaker 5: tries to turn them around.
Speaker 20: Leminas something.
Speaker 1: Lemnas the owner of Champion World minus yeah something that
Speaker 1: You're right anyway, The bottom line is he didn't turn
Speaker 1: them around.
Speaker 4: They suck more than ever and so does champion.
Speaker 20: Champion sucks. I can't get through to him, Tom, I
Speaker 20: just like, I mean, they won't okay, they won't call
Speaker 20: me back, and they won't respond to my emails. And
Speaker 20: I know they're listening because they're a contractor.
Speaker 5: I mean, well, you know, I don't think they're you
Speaker 5: think they're listening, but they're a.
Speaker 4: Bunch of subcontractors. There's is there an office here? I
Speaker 4: don't even think there is.
Speaker 20: I don't have those notes in front of me, but
Speaker 20: they do. There is an office.
Speaker 9: I hold on the deputy give me to have a
Speaker 9: huge building showroom over there, right off of I seventies.
Speaker 8: Not anymore, Havanah. Oh no, sess on their website.
Speaker 4: That was closed. They used to have this giant factory
Speaker 4: up there.
Speaker 9: Yeah, that was on the north side of I seventy.
Speaker 9: They have since moved to the south side of I
Speaker 9: seventy at Havana.
Speaker 4: Okay, Champion, what are they called? Champion?
Speaker 8: Watt Champion windows?
Speaker 4: Uh, Okay, let's see you know what, Why don't you
Speaker 4: go visit them?
Speaker 20: I want to get you page.
Speaker 4: Where did you see this their way? Okay?
Speaker 5: I just said, is there a local champion? I asked
Speaker 5: my girlfriend. Okay, they say there's one on East fortieth.
Speaker 5: Is that the one you're getting?
Speaker 9: Yeah, one zero zero three five East fortieth And I've
Speaker 9: seen it from the highway just recently.
Speaker 4: Do a Google map on that, see what it is.
Speaker 4: Bo It says one.
Speaker 5: It says ten thousand and thirty five one zero zero
Speaker 5: three five East fortieth Avenue, Suite four hundred.
Speaker 4: Okay, maybe you on a drop by.
Speaker 20: I can't get it.
Speaker 5: Well, we're trying to help them, for God's sakes, we're
Speaker 5: trying to help them. Now again, this is I'm looking
Speaker 5: at this location online. Yep, they say they have this location.
Speaker 5: So it says Denver, Denver Showroom. I did not even
Speaker 5: know they still had a showroom up there by two windows.
Speaker 5: Get too free, people right now. I have to be
Speaker 5: honest with you, okay, really honest to God, I don't
Speaker 5: I really don't wish ill on any company. I want
Speaker 5: companies to thrive. I'm an entrepreneur. I want them to thrive.
Speaker 5: I want them to do well. I want to help
Speaker 5: them do that. There's no downside. Two great companies. It's
Speaker 5: what a consumer advocate would want. Great companies. They say
Speaker 5: they're open Monday through Thursday nine to four, Friday nine
Speaker 5: to three, close, Saturday and Sunday.
Speaker 4: So let's see what we can find out.
Speaker 8: Both.
Speaker 4: Thank you for letting me know that. What else you
Speaker 4: got going on? Anything?
Speaker 6: And doc?
Speaker 4: You did you call on the doc we just talked
Speaker 4: about the one just yeah, listen to this.
Speaker 20: So I got in touch with some guy named James who.
Speaker 4: Apparently which one was this? Hold on? This is just today?
Speaker 4: Which one was this? Hey?
Speaker 6: That?
Speaker 4: Which one? Doc? Which one? Oh? The washing machine? Yeah?
Speaker 4: The appliance factory?
Speaker 22: Right, So I got in touch with James, who apparently
Speaker 22: works for the warranty company. He gave appliance factory the
Speaker 22: authorization to get her to exchange her washing machine for
Speaker 22: brand new one.
Speaker 4: What's her name again, Brenda? Yeah, I got it right here. Okay,
Speaker 4: go ahead. So he is going to call.
Speaker 22: Them and let me know who it was that he
Speaker 22: spoke to that authorized the exchange, and then I will
Speaker 22: tell Brenda that every thing is.
Speaker 20: A go and she can get a new machine.
Speaker 4: And okay, great man, great. So when did she buy
Speaker 4: this originally? Oh, a couple of months ago. And it's
Speaker 4: a washing machine, right correct? Okay? And and and sh
Speaker 4: had nothing but tom it was a Speed Queen, right.
Speaker 4: I didn't like I said, I didn't even know that
Speaker 4: brand sold to consumers.
Speaker 22: A Speed Queen washing machine who's over one thousand bucks.
Speaker 4: Yeah, it's supposed to be really heavy.
Speaker 22: Yeah, and she has had nothing because hopefully before the
Speaker 22: end of the show, we'll get this straightened out.
Speaker 4: Cool.
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Speaker 5: sixteen twenty two, Come on three oh three seven one
Speaker 5: three Talks seven one three eight two five five.
Speaker 4: You know, as many of.
Speaker 5: You know, we stream this show on the Troubleshooter Networks
Speaker 5: YouTube channel, not on my personal one, but the Troubleshooter Network,
Speaker 5: and you can find this I think referraless to but anyway, no,
Speaker 5: the actual name of it is is, well, it's the referral,
Speaker 5: it's the Troubleshooter Network. Yeah, Troubleshooter Tombrtina Radio on the
Speaker 5: treble Shooter Network. And then the logo is the referralst logo.
Speaker 5: But okay, so the discussion on there right now, I'm sorry,
Speaker 5: I can't keep it quiet. Susan Mark claimed, not claim,
Speaker 5: they wouldn't lie about it. They were at the Bronco.
Speaker 4: Game yesterday.
Speaker 8: And a lady.
Speaker 4: Lost her it doesn't expect okay, yes, diarrhea.
Speaker 5: And and it was splattering everywhere and on Mark, she
Speaker 5: got to the restroom and splattered all over the bathroom.
Speaker 4: They had to shut it down and call paramedics.
Speaker 8: And the the uh.
Speaker 4: Anyway, it was all over everything, and.
Speaker 5: She said one guy literally slipped in Clorox wipes and
Speaker 5: oh no, uh oh no, it was exploding as she
Speaker 5: was walking down the stairs. I feel sorry for her,
Speaker 5: but the guy that slipped and fell? Do you see
Speaker 5: anybody on That expression comes from Tom.
Speaker 4: Yeah, I don't say it, dot. Okay, we all heard it. Yes,
Speaker 4: I know, expot of happens.
Speaker 12: We get it.
Speaker 4: That's why she needs water pros water, pure drinking water. Yeah, okay,
Speaker 4: that poor woman. How embarrassing. Right, anyway, everyone felt bad
Speaker 4: for her.
Speaker 5: But how the heck? Who did that hit the news
Speaker 5: at all? A really crappy game anyway, So that was
Speaker 5: the big news at the Bronco game. I can't even
Speaker 5: imagine Mark. Do you realize Mark gets upset about someone
Speaker 5: coughing in his vicinity?
Speaker 4: Can you imagine being splattered? Susan?
Speaker 3: Why didn't he leave?
Speaker 4: I'm surprised he stayed. And uh man, I'm.
Speaker 5: Surprised he stayed. But anyway, this is a new level
Speaker 5: of uh woo A problem right? Anyway, let's continue on
Speaker 5: our problem solving three zero three seven one three talks
Speaker 5: seven one three eight two five five.
Speaker 4: Okay, so here's the text, Tom.
Speaker 5: Obviously, only a portion of order we invest in comes
Speaker 5: from our taps at home. A large portion comes from plants,
Speaker 5: bottled liquids, and all over the US and other countries,
Speaker 5: restaurants or anything that is made with water. A filtration
Speaker 5: company will show us worthwhile at home. But why bother,
Speaker 5: Oh no, excuse me, Why is it worth worthwhile to filter.
Speaker 4: At home if everywhere else you go there's you don't
Speaker 4: have pure water.
Speaker 5: I mean, I know what he's saying. It's kind of
Speaker 5: instrumountable and useless.
Speaker 4: But I don't know. I think you drink a lot
Speaker 4: at home, and you shower and bathe, and we have
Speaker 4: to start someplace, right, I mean, we have to start someplace.
Speaker 4: I agree.
Speaker 7: I mean it's an no, you're right, but this is
Speaker 7: a global it's a global issue and it's only going
Speaker 7: to get worse. And I think the cost effective way
Speaker 7: to treat it is at your home instead relying on
Speaker 7: the municipality to do it. Look at Commerce City and.
Speaker 4: They're talking about restaurants and everything. I know, I get you.
Speaker 5: I get you, Bob Bob in Arvada who texted I
Speaker 5: get you.
Speaker 4: It is all over. But I mean that doesn't mean
Speaker 4: you toss up your hands and don't do anything. So
Speaker 4: so that's just like.
Speaker 5: I don't know, maybe you limit yourself from drinking water
Speaker 5: elsewhere if you don't know where it comes from.
Speaker 7: They're gonna make taxpayers pay for the upgrades and improvements.
Speaker 7: And so right now Commer City are paying sales tax
Speaker 7: for a water treatment system that no longer functions.
Speaker 5: Probably even even but no cities can never meet the
Speaker 5: EPA guidelines. They can't because there's too many You can't
Speaker 5: transport water that far and purify to that extent would
Speaker 5: be cost prohibitive.
Speaker 7: Correct, and plus what are you going to do with
Speaker 7: the expired media? It's gonna have to be incinerated. So
Speaker 7: it makes sense to do you know, give people talk
Speaker 7: about subsidies for you know, uh, solar panels and e
Speaker 7: bikes we should.
Speaker 4: Get of course. Now, okay, what about well water? Want
Speaker 4: somebody wond to know?
Speaker 5: I would say that depending on where you are, it's
Speaker 5: not immune, but it can be close to immune.
Speaker 4: No, well water's going forever chemical issues. It's it's from
Speaker 4: the rain. It from the rain. Absolutely the only thing
Speaker 4: that well wought. Do you think that they've actually measured
Speaker 4: PIFAs in well water?
Speaker 7: Every major body of water in Colorado is contaminated with PIFAs.
Speaker 7: That's a fact. Same with the ocean, same with the
Speaker 7: Great Lakes. I mean there's articles out there. You can
Speaker 7: go to Google right now, Great Lakes pifos contamination and
Speaker 7: it's all over the Great Lakes.
Speaker 4: Wow.
Speaker 5: Okay, so on my Google voice someone wants to know
Speaker 5: about plastic found in testicles?
Speaker 4: Yes, by well, first of all, who was testing that
Speaker 4: for that? I mean, I mean that. I don't mean
Speaker 4: to make a joke, but I mean, why were they
Speaker 4: testing testicles? Well, it's exactly.
Speaker 7: It's the same when when you know, months ago when
Speaker 7: Doc first mentioned the fundament placentis so you know, you cadaver,
Speaker 7: they they do analysis. They found him in the arteries
Speaker 7: of the heart. It's all over the human body. Now
Speaker 7: you know they're worried about it, you know, getting into
Speaker 7: you know, our brain tissue.
Speaker 4: All right.
Speaker 5: Wow three oh three seven one three talk three oh
Speaker 5: three seven to one three eight two five five. Maybe
Speaker 5: a lawsuit at that Bronco game from the woman if
Speaker 5: she ate at the Bronco game, maybe she can say
Speaker 5: she was they caused that which caused her pain and
Speaker 5: suffering and embarrassment. And but that literally is toxic waste
Speaker 5: by the way, I mean it's considered a biohazard and
Speaker 5: they gave Mark some Clorox wipes.
Speaker 4: Oh my god, I wish he was on so we
Speaker 4: could talk about it.
Speaker 5: Mark Collin Man, I know he's out doing business right now,
Speaker 5: but call in three oh three seven to one three talk.
Speaker 4: Compass Insurance Group.
Speaker 5: Do a free insurance check up to see you're not
Speaker 5: paying too much, You're not under insured, maybe even over insured.
Speaker 5: Whatever it is, they will, honest to god tell you
Speaker 5: if you have a great deal too. Three oh three
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Speaker 5: two zero sixteen twenty two.
Speaker 4: Hi, Tom Orsino, your troubleshooter three oh three seven one
Speaker 4: three talks seven one three eight two five five.
Speaker 5: So let me get here to our why schild here? Okay,
Speaker 5: so let's talk to Deputy D. You have a follow
Speaker 5: up on one of these D. I can't find the
Speaker 5: original call, but I trust you.
Speaker 4: Go ahead, well Tom.
Speaker 9: On the twentieth of September, a consumer named Sandy called
Speaker 9: in from southern Colorado who said that squirrels infiltrated her
Speaker 9: solar panel array on the roof and caused about three
Speaker 9: and a half thousand dollars in damages. And she feels
Speaker 9: that the original contractor should be financially responsible for the
Speaker 9: repairs and replacements.
Speaker 5: But why if it had to do with squirrels. That's
Speaker 5: the one I don't understand. Why would they be responsible?
Speaker 9: The consumer alleged that the installation contractor did not properly
Speaker 9: install a mesh called critter Guard.
Speaker 4: Did she pay for gritter Guard?
Speaker 9: Yes, that was part of the contract, And well, I spoke.
Speaker 9: I looked at the photos that she and her repair
Speaker 9: contractor had emailed me, and I spoke with a repair contractor,
Speaker 9: and most very importantly, actually I also spoke with the
Speaker 9: original installation contractor, and he told me a few things
Speaker 9: that weren't that I didn't know as the result of
Speaker 9: my conversations with a consumer. The original installation was approximately
Speaker 9: seven years ago.
Speaker 4: Oh my god, So it took seven years for this
Speaker 4: to happen.
Speaker 9: Yeah, But more than that, the original contractor warned the
Speaker 9: consumer about squirrels. He says that her yard is overrun
Speaker 9: with squirrels because she attracts them to her property by
Speaker 9: feeding them. And he did previously repair critter guards several times,
Speaker 9: the last time was approximately five years ago because there
Speaker 9: had been I don't hail damage. No, I don't think
Speaker 9: we can help her, not after all these years. But
Speaker 9: more importantly, he recommended to her that she contract What
Speaker 9: does critter guard do. It's just a mash. It looks
Speaker 9: like chicken wire.
Speaker 4: I saw it on photographs, supposed to protect from what
Speaker 4: do rodents eat?
Speaker 9: Well? Rodents are generally attracted to installation around wiring. For example,
Speaker 9: That's why a lot of carrents so that they were
Speaker 9: eating the wiring, they were eating the insula. They chew insulation.
Speaker 9: There is something on wire insulation that attracts all rodents,
Speaker 9: not just squirrels, and the installation contractor recommended to the
Speaker 9: consumer that she has somebody come up there on a
Speaker 9: regular basis to do a maintenance inspection on her credit
Speaker 9: guard on the roof, because squirrels and other animals do infiltrate,
Speaker 9: you know, they can pull it away. They can also
Speaker 9: take advantage of hail and wind pulling the credit guard
Speaker 9: away from the panels. And she never contracted with him,
Speaker 9: or to the best of his knowledge, anyone else.
Speaker 4: How much damage.
Speaker 9: She estimates it at thirty five hundred dollars for repairs
Speaker 9: and replacement.
Speaker 10: So, hi, guys, I had a problem a couple of
Speaker 10: years ago with our solar where we had.
Speaker 11: Birds building next nests.
Speaker 10: Early inside of our solar, and so they had to
Speaker 10: put up some of these critter guards, and they took
Speaker 10: care of all of the financing for it.
Speaker 11: We didn't have to pay a thing cool the country.
Speaker 8: The installation contractor took care of.
Speaker 5: Yeah, but how can you blame hold on if they
Speaker 5: installed critter guard and it didn't go bad for seven
Speaker 5: years and she constantly attracts squirrels, I'm not so sure
Speaker 5: this is their fault.
Speaker 8: I agree.
Speaker 4: I don't know, Kitchina, yours might have been different than that.
Speaker 11: Well, I had birds. But I do have a pet
Speaker 11: squirrel here.
Speaker 4: What do you mean here, like at the office. What
Speaker 4: do you mean a pet squirrel at the office.
Speaker 10: Well, there's a squirrel that if I go out walking sometimes. Oh,
Speaker 10: come on, he's very domesticated.
Speaker 4: And is it the same one?
Speaker 11: Yes?
Speaker 4: Yeah, How do you know this?
Speaker 11: Because I can see him.
Speaker 4: You can see him.
Speaker 11: He will he will jump on the bench next to me.
Speaker 4: Andy, he recognizes you.
Speaker 11: He will let me pet him.
Speaker 4: Oh, come on, I sounds like rabies. Maybe.
Speaker 11: Oh my gosh, you and Suzanne and Mark and Dragon.
Speaker 4: No, I don't think that's normal.
Speaker 11: Everybody, Okay, I like him?
Speaker 4: All right? Did you ever get bitten? No, he doesn't
Speaker 4: bite when you pet him. Does do you feed him?
Speaker 11: He eats out of my hand.
Speaker 4: Oh man, it's probably an old squirrel with no teeth.
Speaker 11: I don't think so dark.
Speaker 8: That sounds like a very sweet creature.
Speaker 4: Yes, sounds like Doc is a very I better get
Speaker 4: out of here. Okay, So we got more coming up
Speaker 4: on the Tree Troubleshooter Show. I'm so bad. I swear
Speaker 4: to you. I'm so bad.
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Speaker 5: dot com. You don't pay a cent until you're content,
Speaker 5: wait time for an insurance check up free, no obligation.
Speaker 5: In comparison, call Compass Insurance paying too much your coverage
Speaker 5: at dozens of insurance companies find out now three all
Speaker 5: three seven to seven to one help. You'll think you're
Speaker 5: his only customer when you choose Frank durand the real
Speaker 5: estate Man dot com to list your home with Remax
Speaker 5: Alliance three all three nine two zero sixteen twenty two.
Speaker 5: Hi Tom Martinez here three O three seven one three
Speaker 5: talk seven one three eight two five five. Another text
Speaker 5: from Paul Paul or for Paul for the water systems.
Speaker 4: Someone wants to know.
Speaker 5: Has there ever been any tie in to the met
Speaker 5: Nanoplastics or Forever Chemicals and all Zheimer's or anything like that.
Speaker 4: I haven't read anything, but I'm sure that that, Yeah,
Speaker 4: it's not going to be helpful to you. Absolutely not.
Speaker 7: Here's here's the concern about the nanoplastics. People that have
Speaker 7: stints for blood clotting or you know, arteries closing. You know,
Speaker 7: that's the other fear is that the nanoplastics will get
Speaker 7: into that fatty tissue and get into that cholesterol that
Speaker 7: creates the you know, heart problem and also.
Speaker 4: You know with blood clots.
Speaker 5: Okay, someone also wants to know, then what about it? Like,
Speaker 5: it's in our foods, right, it's in our processed foods.
Speaker 5: It's in like if it's in meat, it's and everything.
Speaker 5: Somebody else once again is also saying, Tom, what good
Speaker 5: is trying to filter our water? I mean, I think
Speaker 5: it's because we probably consume more water than anything else
Speaker 5: as far as.
Speaker 7: That, and everything is made of water. It's also in beer. Right,
Speaker 7: They found studies of you know, nanoplastics and beer. So
Speaker 7: you have to start someplace. I mean, it's get it's
Speaker 7: at the point where it's going to create medical issues,
Speaker 7: and you know, we all know whether.
Speaker 5: They can just to coin the phrase water change, absolutely,
Speaker 5: climate change a water.
Speaker 4: Change now I agree with you there is.
Speaker 5: I mean really, because those members of the Church of
Speaker 5: climate Change should also add water.
Speaker 7: I think this is more important than global warming. I mean,
Speaker 7: this is this is going to get to the point.
Speaker 4: Now it's not global warming anymore, it's climate change, climate change.
Speaker 7: I don't mean to doubtload what happens if you get
Speaker 7: a body water that they declare is unsafe for consumption?
Speaker 4: So what are they going to do?
Speaker 7: And if they go to reusable water from the toilet
Speaker 7: to the tap, how dangerous can that be?
Speaker 4: Now? By the way, the toilet to the tap is
Speaker 4: a real deal.
Speaker 7: Is it's happening right now? Where Commerce city? Excuse me?
Speaker 7: Castle Rock is well published?
Speaker 4: I'm sure. Wait are they actually doing it? They're actually
Speaker 4: doing it? See in theory people are.
Speaker 7: It's already happening because whatever is dumped into Platte River downstream,
Speaker 7: somebody's taking it out, so technically.
Speaker 4: It's reusable water. It's that fast. Castle Rock, excuse me,
Speaker 4: is doing it right now.
Speaker 7: I think about thirty five percent of their water and
Speaker 7: it's going to even get higher.
Speaker 4: Is right from the toilet to the tap?
Speaker 5: Okay, So when you say from the toilet to the tap, Okay,
Speaker 5: what do they do as far are you telling me?
Speaker 4: Also, you said that human waste is being used as fertilizer.
Speaker 7: Absolutely correct, that's been a common practice and it's case wait.
Speaker 4: Wait wait wait, So these facilities, yes, water filtration and
Speaker 4: sewer systems.
Speaker 5: Right, Well, there're two separate plants, the sewer plant and
Speaker 5: the water plant, right, two separate right.
Speaker 4: Right, but it's it's close together. So the the septic did.
Speaker 5: They send water from the septic from the sewer plant.
Speaker 5: They they take that affluent and send it to water filtration.
Speaker 7: They send it either dumper right into the plant platte
Speaker 7: river or they're gonna chemically enhance and clean it and
Speaker 7: send it right, you know, to the water treatment district.
Speaker 7: So the water treatment district will take that water. You've
Speaker 7: seen those big you know, water containers and municipalities. Yeah,
Speaker 7: so there's thirty four million metric tons of sludge produced
Speaker 7: every day and that's something that they would take, they
Speaker 7: would process and sell it for fertilizer. Now, you know,
Speaker 7: there was a farm in Texas that bought it, and
Speaker 7: this whole you know, basically farmland is contaminated.
Speaker 4: One was in Michigan.
Speaker 7: And my point is that if it's so contaminated with
Speaker 7: forever chemicals, what's that say about the current state of
Speaker 7: you know, us, the humans.
Speaker 5: Okay, we have another problem we haven't even talked about.
Speaker 5: That's prescription drugs and antibiotics and all.
Speaker 4: That exactly that's in the world. You pay to forever chemicals.
Speaker 5: You have plastics and nanoplastics, and you have prescription drugs.
Speaker 7: Pharmaceuticals is to me is the because you can't filter
Speaker 7: them out well, reverse osmosis can absolutely help.
Speaker 4: You know, you can never say no.
Speaker 5: I'm not talking about the point of use like reverse,
Speaker 5: I'm talking about municipal.
Speaker 4: You know, they can't.
Speaker 7: Absolutely they can't. There's just no way right now. The
Speaker 7: technology is not there unless you unless you have a
Speaker 7: municipality that you know is eighty four million dollars is
Speaker 7: the average price tag for you know, water purification filtration system.
Speaker 7: But you have to think about the volume and then
Speaker 7: the volume that filters and how long you know that that.
Speaker 4: Filter is going to last.
Speaker 5: So here's what I think every single home in my opinion,
Speaker 5: I mean, I'm not so sure about retro well, no,
Speaker 5: retrofitting's fine too, but I think in the future, every
Speaker 5: home should have some kind of solar component.
Speaker 4: It should have some kind of water.
Speaker 5: Treatment for drinking, even if you don't do for the
Speaker 5: whole house for laundry. Everyone should have water treatment for drinking.
Speaker 5: Everyone Because municipalities, I think they would save money doing
Speaker 5: a tax credit for a drinking system then rather than
Speaker 5: fixing up the sewer plant.
Speaker 7: So I totally agree with you and think about this.
Speaker 7: If you treated the water at the home, then the
Speaker 7: waste water going back in it, it's going to be treated.
Speaker 7: It's not going to have the level contaminants, so you
Speaker 7: start better all the way around, exactly.
Speaker 4: All right.
Speaker 5: That's water pros with us today three zho three eight
Speaker 5: six two five five five four.
Speaker 4: We have more coming up. Get your calls in.
Speaker 5: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 5: dot com. You don't pay a cent until you're content.
Speaker 5: Three time for an insurance check up, free no obligation
Speaker 5: comparison call Compass Insurance paying too much your coverage at
Speaker 5: dozens of insurance companies find out now three oh three
Speaker 5: seven seven to one help. You'll think you're his only
Speaker 5: customer when you choose Frank durand the Real Estate Man
Speaker 5: dot com to list your home with Remax Alliance three
Speaker 5: oh three nine two zero sixteen twenty two.
Speaker 2: Yeah, ripped off, bad news? You need advice? Who you
Speaker 2: don't have the come running just as fast as we can.
Speaker 2: Show Shooter's gonna help.
Speaker 3: Come man, This is the Troubleshooter Show. No Tom Martino.
Speaker 4: Hello, Tom Martino, Here to the show. Three O three
Speaker 4: seven one three talk three old three three seven one
Speaker 4: three eight two five five. Welcome.
Speaker 5: So let's talk about your problems, questions and complaints. We've
Speaker 5: had a lot to talk about. Let's go to Jennifer. Now,
Speaker 5: who's calling in. Our number is three oh three Martino
Speaker 5: that you can call it twenty four to seven three
Speaker 5: zero three six two seven.
Speaker 4: Eight four six ' six. Go ahead. What's happening, Jennifer?
Speaker 13: Hi, thank you for taking my call.
Speaker 4: What's happening?
Speaker 13: I met pretty much at my west end here. So
Speaker 13: I enrolled in a benefit through my employer. It was
Speaker 13: a dependent health savings account.
Speaker 4: Yeah huh.
Speaker 13: The goal of the plan is to have funds go
Speaker 13: into this plan and then I get a debit card
Speaker 13: and those funds and then used for childcare.
Speaker 4: That's oh wait wait, so okay, okay, not for healthcare.
Speaker 4: This is for childcare. Correct, Okay, I didn't realize. I
Speaker 4: didn't realize that you can use an HSA for childcare.
Speaker 13: I didn't either, So this is specific to just dependent care,
Speaker 13: got it? And I use the funds for child care
Speaker 13: for my kids before school, after school care, and then
Speaker 13: for summer camps. Because I was working and the company,
Speaker 13: the third party company was overseeing the plan told me
Speaker 13: that I needed to provide proof that this was indeed
Speaker 13: for dependent care. So I submitted receipts forms and they.
Speaker 5: Now, when you say the company, do you mean the
Speaker 5: bank or do you mean some other administrator?
Speaker 13: Another administrator, So my employer is who offers the plan,
Speaker 13: and then there's a third party who oversees that plan.
Speaker 13: I'm having problems with the third party.
Speaker 4: Okay, got it. They're they're the claims administrator.
Speaker 14: Correct, Okay, got got it?
Speaker 4: Okay, So what kind of proof did they want?
Speaker 13: They wanted receipts and then they wanted me to fill
Speaker 13: out a form per transaction and we're talking about twenty
Speaker 13: eight transactions.
Speaker 4: And did you do that?
Speaker 14: So I started the process.
Speaker 13: And when they started approving the transactions, which were twenty
Speaker 13: eight transactions, two of them were approved, and when I
Speaker 13: called wax Is the company, they told me, hey, these
Speaker 13: are starting to get approved because it's for the same merchant,
Speaker 13: Denver Public Schools. I don't see why they wouldn't approve
Speaker 13: the additional transactions because it's the exact same company, the
Speaker 13: same merchant they've already approved to. Why wouldn't they approve
Speaker 13: the other ones? So I thought we were in the clear.
Speaker 6: All good, So how.
Speaker 4: Many receipts did you provide?
Speaker 21: Two to receipts for the.
Speaker 13: Same merchant for Denver Public schools?
Speaker 16: Right?
Speaker 4: Okay?
Speaker 13: And then what happened is I was like, it was
Speaker 13: a nightmare for me to even get approval for these
Speaker 13: two and I didn't want to have to go into
Speaker 13: another year having to deal with this company, so I
Speaker 13: didn't enroll in the plan again. Okay, beginning or excuse me,
Speaker 13: middle of September, I got an email from my employer
Speaker 13: telling me that they were going to start garnishing my
Speaker 13: wages because I didn't provide proof that these funds were
Speaker 13: for depending care.
Speaker 5: Wait wait wait wait wait, but it was your money
Speaker 5: to begin with, so I don't even understand this, and
Speaker 5: HSA is money you put in there, right, do they.
Speaker 4: Match it at all?
Speaker 5: Non, Then even if see and I had an argument
Speaker 5: like this before with a health savings account, I had
Speaker 5: an argument.
Speaker 4: Here was my argument. Okay, they said to me that
Speaker 4: you're not allow You're only allowed to use it for
Speaker 4: certain things.
Speaker 5: But I said to them, you're just the plan administrator,
Speaker 5: you're not responsible. In other words, it's none of their business.
Speaker 5: If even if I didn't use the money properly, it
Speaker 5: was my money. Now the IRS can do something about it.
Speaker 4: But what do they mean. They're going to garnish your wages.
Speaker 4: They're going to take your money back, and then what
Speaker 4: what are they going to do with your money? If
Speaker 4: you put your money in there.
Speaker 5: Even if it was misused, it's still your money. So
Speaker 5: so the government would have something to say about it,
Speaker 5: you know. In other words, HSA has done before taxes, right,
Speaker 5: so the most they could do is take what should
Speaker 5: have been with held.
Speaker 4: Is what they're saying.
Speaker 5: They're not going to take your money, but they're going
Speaker 5: to garnish your wages for what should have been withheld.
Speaker 5: Is that what they're saying.
Speaker 13: No, they're taking the full amount. So I contributed four
Speaker 13: six hundred and sixty two dollars into this plan in
Speaker 13: twenty twenty one, and now they are making me pay
Speaker 13: almost three hundred dollars a week as garnishment back to them.
Speaker 23: So I pretty okay, what are they going to do?
Speaker 4: What are they going to do with your money? What
Speaker 4: are they going to do with it?
Speaker 13: Based on the email that they sent me, they told
Speaker 13: me that it's going back into the FSA for administrative costs.
Speaker 4: But wait a minute, this makes no sense.
Speaker 13: Okay, let's take considered four feitted amounts and will be
Speaker 13: used to offset administrative expenses to run the FSA plans.
Speaker 8: They're taking it, not just giving it back to Hurricane.
Speaker 5: Now they're literally said, but but Jennifer, here's the thing.
Speaker 5: They're assuming. First of all, that they weren't used for
Speaker 5: dependent care, and they were okay first But secondly, so
Speaker 5: what they're saying is did you call it an HSA
Speaker 5: or is it FSA?
Speaker 21: I misspoke?
Speaker 13: It is as in frank essay, not in trusting right.
Speaker 4: A family savings.
Speaker 5: All right, Okay, Now I understand this because I never
Speaker 5: heard of the health savings being used. I've but the
Speaker 5: Flexible Spending Account FSA you can use for dependent care.
Speaker 4: Okay.
Speaker 5: So dependent FSA dependent flexible spending is money withheld before
Speaker 5: taxes to be used for whatever the dependent care is.
Speaker 5: You used it for your children's stuff, and as well
Speaker 5: you should. The plan administrator wanted proof. They wanted to
Speaker 5: make sure you're not buying stuff for yourself or spending
Speaker 5: it on crazy stuff like going to the movies and
Speaker 5: stuff for your kids.
Speaker 4: Right, So you provided some seats, but not all, is
Speaker 4: that right?
Speaker 23: Correct?
Speaker 4: Okay?
Speaker 13: Because they were from the same it was for Denver
Speaker 13: Public schools, so they approved to for Denver Public schools.
Speaker 13: Obviously it was for childcare. Why wouldn't they approve the
Speaker 13: other ones if it was for the exact same.
Speaker 4: Merchants, and they should have. So it's going to be
Speaker 4: it's going to be a little battle. But we need
Speaker 4: to teach them what to do. They they're idiots.
Speaker 13: Well, and here's the other kicker is that I called
Speaker 13: and said, well, what communication did you send to me
Speaker 13: that you needed this information? They never sent me anything
Speaker 13: in the mail. The email address that they had on
Speaker 13: file for me that they said that they were sending
Speaker 13: communications to was an email address that wasn't even mine.
Speaker 13: I gave them every single I met email address, including
Speaker 13: my employer's email address.
Speaker 5: Now this administrator, what's the name of the administrator.
Speaker 4: X w ex and where are they located?
Speaker 6: I believe in Maine.
Speaker 13: And they're better Business Bureau reviews. I mean they have
Speaker 13: over two hundred reviews.
Speaker 4: You see. Well, they get to keep the money with up.
Speaker 4: So here's what they're saying.
Speaker 5: If you don't use flexible spending, it's forfeited, right, that's
Speaker 5: what they're saying.
Speaker 4: So they're saying, technically you didn't. You didn't use it.
Speaker 13: I paid into the plan. They they stay those the
Speaker 13: payments that I used, or the funds that I put
Speaker 13: into that plan were then given to DPS for childcare.
Speaker 13: And now they're charging me an additional forty six as
Speaker 13: a penalty.
Speaker 4: Wait, additional to the money you wait, wait, wait, but
Speaker 4: they're not taking the money you put in plus four thousand,
Speaker 4: are they they are? What do you talk?
Speaker 15: Your your money though, that was withheld even at worst,
Speaker 15: even if you were totally guilty, Even if you were
Speaker 15: totally guilty, the money you put in that.
Speaker 4: Was yours is still yours.
Speaker 5: At worst case scenario, they would withhold the taxes and
Speaker 5: that money would be yours even if there was a penalty.
Speaker 5: But you're telling me they're taking both your wages plus
Speaker 5: a penalty.
Speaker 13: Yep, so I paid into the plan?
Speaker 4: Well no, no, did you talk to your HR department
Speaker 4: about this?
Speaker 13: We're telling me to call WEX, and WEX isn't helping me.
Speaker 13: Nobody is helping me. Nobody.
Speaker 4: Yeah, we're going to help you.
Speaker 8: How can they garnish your wages without first taking you
Speaker 8: to court for this money?
Speaker 4: It's called offsetting exaggerating.
Speaker 13: I probably called the attorneys, look twenty different attorneys in Colorado,
Speaker 13: and nobody will help me because.
Speaker 5: That's five Well hold on, it's not just because it's
Speaker 5: five thousand. I thought you how much money actually was
Speaker 5: in Let's take it once a bit a time. How
Speaker 5: much money did they withhold from? Did you put into
Speaker 5: your FSA? How much four thousand, six hundred?
Speaker 4: How much?
Speaker 13: Forty eight hundred dollars?
Speaker 4: Forty eight hundred is what you saved right? Okay? And
Speaker 4: then you used a debit card and paid your bills right?
Speaker 13: And then I paid dependent care.
Speaker 4: I get it, I get it.
Speaker 5: I don't want to go okay, So forty eight hundred
Speaker 5: dollars is what you saved right beyond before tax?
Speaker 4: Okay, so so in it now. Now they want to
Speaker 4: be reimbursed how much total? How much?
Speaker 13: Forty six hundred dollars? And the reason there's a difference
Speaker 13: hold on because no, no.
Speaker 4: Hold on.
Speaker 5: You told me they wanted all of your wages back.
Speaker 5: Plus they wanted a penalty of four thousand. That would
Speaker 5: have been eight thousand or nine thousand dollars. So I
Speaker 5: need to get this straight. You don't have to exaggerate
Speaker 5: to get our help. We're going to help you.
Speaker 4: But your employer you took out forty eight hundred and
Speaker 4: they want I mean, you saved forty eight hundred of
Speaker 4: your own money and spent it on your own dependent bills,
Speaker 4: and now they want you to reimburse them four thousand,
Speaker 4: six hundred. Is that right? I guess she.
Speaker 5: I guess she didn't like my questions, so we can't help. Okay,
Speaker 5: So I think she didn't like my questions.
Speaker 4: Here's the deal.
Speaker 5: If she spent that money properly, then they can't get
Speaker 5: it back. And even if she didn't spend it properly,
Speaker 5: the most they could do, they're gonna say it was forfeited.
Speaker 4: Now, I understand what they're saying, but they're not trying
Speaker 4: to get eight or.
Speaker 6: Is she back?
Speaker 4: Did she come back or not?
Speaker 3: Just put her up as she can.
Speaker 4: Okay, I thought you hung up, Jennifer, listen, No.
Speaker 14: No, no, I need your help.
Speaker 4: Okay. So the total that they want back is forty
Speaker 4: six hundred, right, Jesus, I don't know why we can't
Speaker 4: get an answer, Jennifer.
Speaker 13: Yes, can you hear me?
Speaker 4: Okay? Yes? The total they want back is not in
Speaker 4: addition to your wages you will save. They want a
Speaker 4: total of forty six hundred dollars back.
Speaker 6: Is that right?
Speaker 21: Okay?
Speaker 13: So I apologize because I don't know if I'm I'm not.
Speaker 6: Well versed in this.
Speaker 4: So then let me just explain. No, no, I don't
Speaker 4: want you to explain it again. I really can't have
Speaker 4: you do that. I need to ask you questions.
Speaker 5: They you put your own wages away in an FSA
Speaker 5: to the total of forty eight hundred, right, Is that
Speaker 5: a yes? Or no?
Speaker 6: Yes?
Speaker 4: Okay?
Speaker 5: They want approximately forty six hundred back, correct, because they're
Speaker 5: saying that that money was not properly spent on dependent care,
Speaker 5: therefore it was forfeited.
Speaker 4: Is that correct?
Speaker 8: Correct?
Speaker 4: Okay? We can help you because you have the proof
Speaker 4: that every dime was spent on dependent care. Isn't that correct?
Speaker 6: Yes?
Speaker 4: Okay. First of all, your employer should not garnish your
Speaker 4: wages at all, and I would take them separately to
Speaker 4: court for the money they're taking out if we can't
Speaker 4: get this fixed. But I'm going to assign this to D.
Speaker 4: That's his nickname. He'll be in touch with you. Jennifer.
Speaker 4: This is BS, and I'm on your side. This is BS.
Speaker 4: Okay now, because because.
Speaker 5: They're refused, they're saying you refuse to show documentation. They're
Speaker 5: saying they had enough documentation because you showed them three
Speaker 5: or four or five receipts and all of the others
Speaker 5: were the same exact receipts, right, correct?
Speaker 4: Can you supply us with all of your receipts now?
Speaker 3: Yes, okay.
Speaker 4: D will be in touch with His name is Dimitrio.
Speaker 5: Okay, Okay, Kaschina, get all of this to Dmitri and Jennifer,
Speaker 5: I do agree with you.
Speaker 4: They're full of crap. Now, a question on a motor
Speaker 4: home coming up.
Speaker 5: I'm Tom Martine three O three seven one three eight
Speaker 5: two five five Go with a sure thing Denver's Best
Speaker 5: roofer Excel Roofing dot com. You don't pay a cent
Speaker 5: until you're content time for an insurance check up free
Speaker 5: no obligation. In comparison, call Compass Insurance paying too much
Speaker 5: your coverage had dozens of insurance companies find out now
Speaker 5: three all three seven seven to one.
Speaker 4: Help.
Speaker 5: You'll think you're his only customer when you choose Frank
Speaker 5: durand the real estate man dot com to list your
Speaker 5: home with Remax Alliance three all three nine two zero
Speaker 5: sixteen twenty two.
Speaker 4: Hi Tom Martino, you're troubleshooter. All right.
Speaker 5: After this question on a motor home, we'll go over
Speaker 5: fssays because a lot of people don't understand how they work.
Speaker 4: Flexible spending.
Speaker 5: The government has put them in use, so you have
Speaker 5: more spending power by putting money away before taxes are
Speaker 5: taken out, and if they're used for the intended purpose,
Speaker 5: then it's like you have twenty or thirty percent more money,
Speaker 5: or in high a wag journers forty percent more money. Rick,
Speaker 5: what do you have as a question for the sale
Speaker 5: of your motor home?
Speaker 6: Rick, it's all a long time listen.
Speaker 4: Good man, Thank you. What's happening, man? What's happening?
Speaker 6: Yeah, yeah, I got a question about a motor home.
Speaker 6: My mom sold her ninety nine boundary thirty four j
Speaker 6: on Saturday and I wasn't there. But the auto level
Speaker 6: the auto leveler wasn't working. Yeah, and I didn't know that.
Speaker 6: And now he wants to recede.
Speaker 4: The sale, rescind it. Yeah, he wants to resent it. Okay,
Speaker 4: hold on? Did she sell it as is wheares? And
Speaker 4: did she put that on the bill of sale?
Speaker 6: All she did was sign the back of the title
Speaker 6: and there were.
Speaker 4: No terms or conditions.
Speaker 6: Nope.
Speaker 4: How did she's represent it in an ad? How did
Speaker 4: he find out it was for sale?
Speaker 6: I put it on Facebook marketplace.
Speaker 4: For and how did it read? Did it read? What
Speaker 4: did it say?
Speaker 6: It just said it's been setting for a while. I
Speaker 6: don't know nothing about it.
Speaker 4: Does it actually say it's been setting a while? And
Speaker 4: I know nothing about it.
Speaker 6: I'm just helping it so for my mom.
Speaker 4: Okay, So you made no claims whatsoever?
Speaker 6: None?
Speaker 4: Okay? And did she get paid in full?
Speaker 6: She didn't.
Speaker 4: Well, I don't see how the person can just say
Speaker 4: they don't want it anymore.
Speaker 6: Yeah, I don't know. He threatened me to put it
Speaker 6: back in front of my house, and I don't know
Speaker 6: where to go.
Speaker 4: Well, he can't put it back, but he's not getting
Speaker 4: his money.
Speaker 6: Now, that's what I was thinking.
Speaker 4: You got to make sure your mom didn't say it's
Speaker 4: in perfect condition?
Speaker 6: Correct?
Speaker 5: I mean, I don't know what she said to him. Okay,
Speaker 5: So I just said, did he try it out before
Speaker 5: he bought it?
Speaker 6: He did? He took it around town.
Speaker 4: Before he paid for it. Correct, She let him drive
Speaker 4: it around town? Yep? And why was he driving it
Speaker 4: around town? And how long did he have it?
Speaker 6: He actually had it probably about thirty minutes, just driving
Speaker 6: around town. He just wanted to make sure everything was
Speaker 6: in I guess working, But he did not.
Speaker 5: Check the auto levelers were they Are they auto levelers
Speaker 5: or are they manual level levelers?
Speaker 6: They're they're on the dash?
Speaker 4: Are they just jacks?
Speaker 6: Yeah? Hydraulic.
Speaker 5: But is it a one button where it levels automatically
Speaker 5: or is it where you put down and look at
Speaker 5: a little level bubble?
Speaker 6: Yeah, level bubble and you got the four the right.
Speaker 5: Left, I get it, so you you so it's it's
Speaker 5: a manual leveling system that's not working.
Speaker 4: Do you know what's not working about it?
Speaker 6: I did a search on it and it's probably like
Speaker 6: low on oil, hydraulic oil.
Speaker 4: But I'm not sure that wouldn't that wouldn't be a
Speaker 4: good thing because that where would it go? The oil?
Speaker 4: I mean, right, how many miles on this?
Speaker 6: Sixty three thousand?
Speaker 4: Not bad for ninety nine?
Speaker 6: Okay, it's in really good shake.
Speaker 4: But it's a twenty five year old thing, right, and
Speaker 4: he knew that right?
Speaker 6: Correct?
Speaker 4: Did she sign the title over?
Speaker 6: She signed the title over.
Speaker 4: He took it and did the bill? What did the
Speaker 4: bill of sales? What did the bill of sales?
Speaker 6: She didn't do a bill of sale?
Speaker 4: Okay, okay, it's assumed to be as is. But this
Speaker 4: guy can try to give you trouble.
Speaker 5: Look at man, it's it's what how much do you
Speaker 5: think it's going to cost to fix the leveling system?
Speaker 6: What? Maybe five? One hundred and seven fifty?
Speaker 4: What did you What makes you say that?
Speaker 6: Though? Just to guess on labor?
Speaker 4: Okay, how much did she get for it?
Speaker 6: Ninety four?
Speaker 4: Okay? Now you here's how I would handle it. Here's
Speaker 4: how I would handle it. I would say, sir, I'd
Speaker 4: write a letter. You bought this with no promises or expectations.
Speaker 4: The ad said, we knew nothing about it and had
Speaker 4: been sitting there. We're sorry the auto leveler is not working.
Speaker 4: We are not rescinding the deal.
Speaker 5: However, as a goodwill gesture, I am willing to refund
Speaker 5: five hundred dollars to get it fixed. If it costs more,
Speaker 5: that'll have to be on you. That's what I would say.
Speaker 5: That's what I would say. And if it costs more
Speaker 5: than that, that's on you. But other than that, I'm
Speaker 5: not refunding the whole amount. You had reasonable time to
Speaker 5: check it out.
Speaker 4: Blah blah blah, that's what I would do.
Speaker 5: I don't think. Do you think do you think the
Speaker 5: guy really wants to? I mean, do you think he's
Speaker 5: just sorry he bought it?
Speaker 6: And when did she?
Speaker 4: When did she sell it? When did she sell it?
Speaker 6: Saturday afternoon?
Speaker 4: Okay? Oh so we're talking about two days ago? Yep? Okay, okay,
Speaker 4: So that's what I would do. What do you think?
Speaker 4: Would you please call me and let me know what happens?
Speaker 5: I mean, when people are reasonable, I think I think
Speaker 5: it'll you know, like, I don't think you technically have
Speaker 5: to do that, but why not? You know, it's not
Speaker 5: worth the hassle and the bad blood and so's but
Speaker 5: I would make it very clear there were no representations
Speaker 5: made whatsoever, and we even told you it's been sitting
Speaker 5: a while, and therefore you know we're not rescinding the deal. However,
Speaker 5: in a good will gesture, I'm willing to kick in
Speaker 5: five hundred dollars toward repairs.
Speaker 4: It would cost more than that.
Speaker 5: That's on you, okay, And I definitely put it in
Speaker 5: writing and mail it to him, and also email.
Speaker 4: Or however text all of the all of the ways
Speaker 4: you can.
Speaker 5: And then and then make sure you do a bill
Speaker 5: of sale for the amount minus the five hundred as
Speaker 5: full and final settlement as is, and then do it
Speaker 5: and let me know what happens. I'm Tom Martino three
Speaker 5: oh three seven one three talks seven one three eight
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Speaker 5: until you're content. Time for an insurance checkup free, no obligation.
Speaker 5: In comparison, call Compass Insurance paying too much your coverage
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Speaker 5: his only customer when you choose Frank durand the real
Speaker 5: estate Man dot com to list your home with Remax
Speaker 5: Alliance three oh three nine two zero sixteen twenty two.
Speaker 4: Okay, I will hi Tom Martino here three three seven
Speaker 4: one three talks seven one three eight two five five.
Speaker 4: I want to clarify fssays which are different than hssay's.
Speaker 4: A health savings account is money you put away before
Speaker 4: tax and you own it. That money is put in
Speaker 4: an account and you have full control over it. Now
Speaker 4: you can draw money out and use it for anything
Speaker 4: you want, but if it's it's not proper, the IRS
Speaker 4: will tax you and penalize you for it. The employer
Speaker 4: doesn't get involved in that. So if you go and buy.
Speaker 5: A hot tub in your health savings account and you
Speaker 5: don't have the proper paperwork or prescription, you'll be penalized,
Speaker 5: but your employer won't say don't buy it.
Speaker 4: Your employer has nothing to say about it. None of
Speaker 4: them do. They don't have they don't get receipts, nothing.
Speaker 4: It's your money. You do what you want.
Speaker 5: If you don't use it, it's carried over for the
Speaker 5: next year when it comes to an FSSAY a flexible
Speaker 5: spending account. The government has allowed us to use those
Speaker 5: for other things, so an FSA can be used, for example,
Speaker 5: for dependent.
Speaker 4: Care and childcare. If you don't use an FSA, it
Speaker 4: doesn't carry over to the next year like an HSA. Instead,
Speaker 4: you lose it.
Speaker 5: Okay, So you put a let's say six grand, and
Speaker 5: you don't use it, or you use four grand. That
Speaker 5: extra two that you didn't use is forfeited. You don't
Speaker 5: pay tax on it, but you don't get it either.
Speaker 5: The four grand that you use for the purpose, that's fine.
Speaker 5: You don't pay tax on that either.
Speaker 4: But if you put the whole six in there, and
Speaker 4: you used it on stuff that the administrator doesn't agree with.
Speaker 4: They're gonna say, guess what, you far fwoited the money.
Speaker 4: Then you have to fight about it.
Speaker 5: Now, that's the problem because with the FSA, you don't
Speaker 5: own it, and then third party administrator can determine if
Speaker 5: it was used properly. Now, in her case, it was
Speaker 5: used properly, but she didn't provide the receipts according to
Speaker 5: the administrator. That's the difference between an FSA and an HSA.
Speaker 4: Tracy, what's going on with you? Tracy? Welcome to the show.
Speaker 23: Oh, thank you. I'm in from out of town and
Speaker 23: I have a son that's thirty two years old and
Speaker 23: he's been going through mental issues. His schizophrenic and.
Speaker 4: That's pretty serious. Was he diagnosed, Yes, he was, okay.
Speaker 23: And he goes too because he's also been on methadone
Speaker 23: and he goes in every morning to see his two
Speaker 23: counselors and they give him the methadone and he goes
Speaker 23: to work.
Speaker 5: And now he gets methodone because he's a recovering heroin addict.
Speaker 23: No, he was doing pills.
Speaker 4: What kind of pills, prescription pills like opiates. Yeah, yeah,
Speaker 4: there's way better stuff than methadone to get off of those.
Speaker 4: But okay, so he's on methadone.
Speaker 23: Yeah, he does his routine. He's very good at routine, so.
Speaker 4: Okay, he goes in he sees he, well, what is
Speaker 4: he doing for his schizophrenia?
Speaker 23: He's not getting We're trying to get him to go
Speaker 23: get help and get on medication, and he has PTSD.
Speaker 23: So his sister and I flew in here to try
Speaker 23: to take him because the counselors called and said that
Speaker 23: he was in crisis. He's having psychotic episodes.
Speaker 4: Okay, so we fly.
Speaker 23: Down here and we go to see him, and he
Speaker 23: doesn't recognize us because her car it's not right. So
Speaker 23: we call the crisis team and they go out and
Speaker 23: they knock on his door and talk to him, and
Speaker 23: he's very short and shuts the door, and they just
Speaker 23: say that they nobody can help him because he's not
Speaker 23: admitting that he's in crisis.
Speaker 5: Well, I thought there was something you can do. If
Speaker 5: you could get a medical professional and family members to
Speaker 5: say that he needs help, you could involuntarily admit him.
Speaker 4: So you're telling you have them.
Speaker 23: Yeah, he's seeing these people and they're knowing we've talked
Speaker 23: to the crisis.
Speaker 5: Well hold on, well are they saying, well, what did
Speaker 5: they say about involuntary admission?
Speaker 4: What did they say about it?
Speaker 23: That he has to be voluntary?
Speaker 4: No?
Speaker 5: No, well of course he doesn't. There are people who
Speaker 5: are involuntarily institutionalized all the time.
Speaker 4: So I mean, what do they mean.
Speaker 23: I just don't know how to do that? Okay, because
Speaker 23: we're asking them, you know, he's because he's thirty two
Speaker 23: years old. They're saying to us that there's nothing we
Speaker 23: can do just to get well checks. And if for
Speaker 23: some reason he ends up hurting someone or himself, then
Speaker 23: they can step in. But he's losing his apartment. He's
Speaker 23: about to be on the street because he won't sign
Speaker 23: his lease because he doesn't he's paranoid. He taking turn
Speaker 23: on his lights because he thinks people are stealing his electricity.
Speaker 23: So he's gotten gradually gotten worse, and he sees these
Speaker 23: counselors every day and they're telling us he's getting worse,
Speaker 23: but yet nobody is stepping in to help us. And
Speaker 23: I just don't know where else to go.
Speaker 4: Okay, Doc, yes, docor Tom?
Speaker 14: So what do we do?
Speaker 5: Isn't there a way to involuntarily admit a family member
Speaker 5: into a mental health facility.
Speaker 22: I thought there was, well, you get a seventy two
Speaker 22: hour hold for sure, and then they see that he's
Speaker 22: not normal.
Speaker 23: They said that we have to get him to voluntarily
Speaker 23: go to the hospital to do that.
Speaker 4: That is not true.
Speaker 5: That's the whole idea of the Baker Act. It's not voluntary.
Speaker 5: That's the whole freaking idea. Don't I just can't believe
Speaker 5: you're being flim flammed like this.
Speaker 23: I told you through the cracks and he's going to
Speaker 23: lose his apartment, beat out on the street and he's
Speaker 23: lived there for five years.
Speaker 5: Look, okay, honest to god, I can't believe you're going
Speaker 5: through this.
Speaker 4: Okay.
Speaker 5: In Colorado, involuntary admission is known as civil commitment. And
Speaker 5: here are the steps. Okay, A licensed a licensed mental
Speaker 5: health care professional, and a peace officer can do it.
Speaker 4: Okay. Now, the other one is that this is a
Speaker 4: seventy two hour hold. It does not have to be voluntary.
Speaker 4: They just have to observe him. Now, has he been
Speaker 4: to a mental health care professional?
Speaker 23: He's been admitted before.
Speaker 4: Involuntarily.
Speaker 23: No, always emergency room. Well, he went to the emergency room,
Speaker 23: and then they seen that he was in crisis and
Speaker 23: put him in.
Speaker 5: Now, when you go to does he recognize her? Scar
Speaker 5: wasn't right? According to him, does he recognize you?
Speaker 23: He does, but he hasn't seen me in a while.
Speaker 23: And I guess we both came. We live in both
Speaker 23: different states, and it kind of I don't know he
Speaker 23: was at right. It was okay at first, and his
Speaker 23: paranoia clicked in.
Speaker 19: And he's like, where where is he?
Speaker 4: I don't want his address? But what municipality is he in?
Speaker 23: He's in Bolder.
Speaker 4: I just can't believe.
Speaker 5: Well, the problem in Boulders is him distinguishing himself as abnormal.
Speaker 5: The maybe that's because they everyone up there is crazy.
Speaker 5: I mean, this is ridiculous.
Speaker 4: They should be able to involuntarily take him into custody.
Speaker 4: If a police officer knocks at the door for a
Speaker 4: wellness check and can observe it, they can then take
Speaker 4: him and have him on a seventy two hour hold.
Speaker 4: Why won't they do that? Did you talk to Bolder police?
Speaker 23: Yes, we did talk to him and they said, doc,
Speaker 23: can you call the criteria that he answered, but he
Speaker 23: just said his electricity wasn't working and you can look
Speaker 23: at him. His arms are so thin and his eyes
Speaker 23: are bulging, and he is just you could just tell
Speaker 23: him he's in psychotic.
Speaker 22: Can you take him to the emergency room?
Speaker 20: Tracy?
Speaker 4: No, he won't go with her, Oh he won't. But
Speaker 4: how does he eat? How does he do anything like that?
Speaker 23: Well, he's went through his money for the month, so
Speaker 23: he's behind it in Rent.
Speaker 5: Hey do me a favorite, Doc, if you could just
Speaker 5: call a bolder police and say they're allowed to visit him,
Speaker 5: and if they observe he's not, he's not. You know,
Speaker 5: they can put a seventy two hour hold on him.
Speaker 5: I mean, I just don't know why they wouldn't do it.
Speaker 5: I got to take this break hold on Tracy. Doc,
Speaker 5: at least talk to her off the air. Please, Okay,
Speaker 5: you're the one, if anyone that can at least talk
Speaker 5: to the police.
Speaker 4: I'm Tom Martine.
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