WEBVTT 1 00:00:05.360 --> 00:00:10.679 Rip need advice, so you don't have. 2 00:00:12.919 --> 00:00:18.120 Come running just as fast as you can. Shooter's gonna help. 3 00:00:18.199 --> 00:00:22.239 Come, Ma Dix. He is the Troubleshooter Show. 4 00:00:22.879 --> 00:00:27.199 No Tom Martino, Hi Tom Martino here, Welcome to the show. 5 00:00:27.719 --> 00:00:31.600 Got a studio full here at UH my base and 6 00:00:31.640 --> 00:00:34.479 we have Paul the Waterman with me and uh from 7 00:00:34.520 --> 00:00:37.759 Waterpros dot net Boy. A lot happening on that front, 8 00:00:37.840 --> 00:00:40.439 more and more chemicals discovered. 9 00:00:39.960 --> 00:00:41.439 Each and every day. 10 00:00:41.479 --> 00:00:41.880 I have. 11 00:00:43.560 --> 00:00:45.039 Deputy d with us as well. 12 00:00:45.320 --> 00:00:48.520 Is Mark on Mark, and I'll be going to uh 13 00:00:49.079 --> 00:00:52.960 Mark on camera, getting him okay, and then Mark will 14 00:00:52.960 --> 00:00:56.399 be on and then of course uh He's on from 15 00:00:56.439 --> 00:00:59.719 his studio and then we'll get him on video shortly. 16 00:00:59.799 --> 00:01:04.280 But right now, we are going to have a special 17 00:01:04.280 --> 00:01:07.799 guest coming up in a little while and I'm going 18 00:01:07.840 --> 00:01:10.640 to try to do that by zoom and we've already 19 00:01:10.719 --> 00:01:14.319 talked about it, of course, and he's ready to go 20 00:01:14.400 --> 00:01:21.799 on that, so welcome. It's the anniversary of the Hamas 21 00:01:21.840 --> 00:01:25.519 attack and that's part of my guest topic we'll have 22 00:01:25.640 --> 00:01:30.560 and then we're also talking about your problems, questions and complaints. 23 00:01:32.000 --> 00:01:37.159 Now in consumer life, there is something that is absolutely 24 00:01:37.760 --> 00:01:45.280 positively happening that it's called shrink flation. Do you know 25 00:01:45.319 --> 00:01:51.640 what shrink flation is. Shrink Flation is where it's kind 26 00:01:51.640 --> 00:01:56.159 of weird. It's weird where they keep the price the 27 00:01:56.280 --> 00:02:00.480 same but they give you less of the products. They 28 00:02:00.599 --> 00:02:06.879 hope you don't notice price increases. God, it's happening all over. 29 00:02:07.640 --> 00:02:08.240 Listen to this. 30 00:02:10.240 --> 00:02:15.400 About thirty three percent of products have shrunk. 31 00:02:16.039 --> 00:02:17.400 Have you noticed any of them? 32 00:02:18.000 --> 00:02:23.680 They shrink about forty percent, sometimes as much as forty 33 00:02:23.680 --> 00:02:29.560 percent now when done in a survey, by the way, 34 00:02:29.639 --> 00:02:34.439 lending Tree did this survey, they said seventy percent of 35 00:02:34.479 --> 00:02:38.319 Americans are are noticing it seventy percent. 36 00:02:39.879 --> 00:02:43.800 Now. They say that it's an easier. 37 00:02:44.759 --> 00:02:50.759 Nut to crack, an easier challenge with consumers than raising 38 00:02:50.800 --> 00:02:53.479 prices and keeping the price the same, I mean the 39 00:02:53.520 --> 00:02:57.719 package the same. So what you really need to look 40 00:02:57.800 --> 00:03:02.319 at And this is really good because supermarkets do what 41 00:03:02.439 --> 00:03:05.639 is called unit pricing on the shelves. 42 00:03:06.199 --> 00:03:07.719 Amazon does unit pricing. 43 00:03:08.280 --> 00:03:13.240 In fact, I think unit pricing has become ubiquitous in 44 00:03:13.319 --> 00:03:14.759 the marketplace. 45 00:03:14.319 --> 00:03:19.000 Where you can find people or items. 46 00:03:19.439 --> 00:03:21.919 And even though you might get three for this much, 47 00:03:22.400 --> 00:03:25.360 and you might get you know, three packages or a 48 00:03:25.400 --> 00:03:28.080 pack of one hundred or a pack of thirty. 49 00:03:28.719 --> 00:03:31.479 There's always a unit price that tells you what is. 50 00:03:31.439 --> 00:03:37.000 That breaking down per unit and per or per ounce 51 00:03:37.879 --> 00:03:43.319 or per whatever. It gives you a comparison, so you're 52 00:03:43.360 --> 00:03:47.879 not confused. Now, what I want to know is if 53 00:03:47.919 --> 00:03:50.199 you've noticed it, I want to go to my panel 54 00:03:50.240 --> 00:03:52.960 right here, I'm going to go to both of you. 55 00:03:53.360 --> 00:03:55.840 Have you noticed that, Paul of the Waterman? Absolutely? What 56 00:03:55.960 --> 00:03:58.879 have you noticed it? With? Mostly basically, you know, everyday 57 00:03:58.919 --> 00:03:59.599 grocery items. 58 00:03:59.639 --> 00:04:02.319 I mean, cereals are really because the boxes are the same, 59 00:04:02.360 --> 00:04:05.879 so that's really sneaky cereal, the weight changes. 60 00:04:05.719 --> 00:04:08.000 Chips, cookies, I mean, we buy a lot of stuff 61 00:04:08.000 --> 00:04:10.439 for our granddaughter when she stays with us. And you know, 62 00:04:10.439 --> 00:04:12.800 I notice that you know, any every major you know, 63 00:04:12.960 --> 00:04:15.280 household product we buy as far as groceries, I have 64 00:04:15.400 --> 00:04:16.639 Deputy d Yeah. 65 00:04:16.639 --> 00:04:17.480 I think it's uh. 66 00:04:17.800 --> 00:04:20.120 I think it's more interesting to tell you what actually 67 00:04:20.160 --> 00:04:23.040 is going the other way, which is what the hole 68 00:04:23.079 --> 00:04:24.399 in the donut is getting bigger? 69 00:04:24.439 --> 00:04:28.279 Yeah yeah, yeah, yeah, ye Hey hey Kaschina, do we 70 00:04:28.319 --> 00:04:32.480 have other deputy standing by? We do? 71 00:04:33.199 --> 00:04:37.240 We have Deputy Bow here and we have a deputy 72 00:04:37.319 --> 00:04:40.279 doc of course, are they that we also. 73 00:04:40.319 --> 00:04:47.519 Send believe that deputy do sorry dollar? 74 00:04:48.160 --> 00:04:51.160 Okay? Cool? So so who I'm both in the studio 75 00:04:51.279 --> 00:04:53.759 with Doc and then dollars standing by? 76 00:04:53.959 --> 00:04:57.680 Welcome okay, so uh three oh three seven one three 77 00:04:57.680 --> 00:05:00.240 talks are number seven one three, eight two five five 78 00:05:01.439 --> 00:05:04.920 And we'll go to John right now. 79 00:05:05.920 --> 00:05:08.439 John, this morning, Tom. 80 00:05:09.040 --> 00:05:10.519 What's going on with you John? 81 00:05:11.800 --> 00:05:13.360 Okay, I'll keep it brief. 82 00:05:13.759 --> 00:05:15.839 Is this where your son is going through a divorce? 83 00:05:17.199 --> 00:05:19.439 H he's ten years past the divorce? 84 00:05:19.879 --> 00:05:23.040 Right? Okay, you're called. I think you called on Friday. 85 00:05:23.160 --> 00:05:24.759 We said we would get you back and try to 86 00:05:24.800 --> 00:05:27.279 get one of our experts tell your story, sir. 87 00:05:28.279 --> 00:05:33.800 Okay. So, after four years of joint custody, his ex 88 00:05:33.920 --> 00:05:36.160 wife was able to make a case with the court 89 00:05:36.600 --> 00:05:41.360 that he should only have supervised visitation. Court accepted that 90 00:05:41.519 --> 00:05:44.360 and they said, okay, you're gonna go start meeting with 91 00:05:44.519 --> 00:05:49.439 your daughters and supervised visitation. That whole situation set aside 92 00:05:49.480 --> 00:05:52.360 for a second first day of school rolled around, and 93 00:05:53.079 --> 00:05:56.240 he wanted to give his daughters a card and a snack, 94 00:05:56.680 --> 00:05:59.079 but he didn't want to go talk to them directly 95 00:05:59.720 --> 00:06:00.879 because she's not supposed to. 96 00:06:01.439 --> 00:06:01.560 Uh. 97 00:06:01.680 --> 00:06:04.680 So I volunteered to go and meet the daughters at 98 00:06:05.040 --> 00:06:08.519 My granddaughters at the entrance to the school, stood there 99 00:06:09.079 --> 00:06:11.879 first one came along handed those said, this is from 100 00:06:11.920 --> 00:06:15.240 your father. Went to the other school because she's younger. 101 00:06:16.079 --> 00:06:18.720 Found the other daughter, did the same thing and left. 102 00:06:19.600 --> 00:06:23.199 The director of the school sent an email to me 103 00:06:23.959 --> 00:06:27.839 which school, I'm sorry. 104 00:06:28.000 --> 00:06:30.040 Which school? You said? You went to? Two schools? 105 00:06:30.959 --> 00:06:35.000 Well, they're they're they're charter schools in Loveland, but Leland 106 00:06:35.879 --> 00:06:36.439 And is it the. 107 00:06:36.480 --> 00:06:40.800 Same director on both schools? Yes, it is, okay, go ahead. 108 00:06:42.920 --> 00:06:45.279 So they turned around and he sent me a no 109 00:06:45.480 --> 00:06:50.560 trespass order because I was helping my son violate court orders. 110 00:06:51.120 --> 00:06:55.079 Now he's not violating court orders because there was nothing 111 00:06:55.120 --> 00:06:58.800 in the orders that said that he couldn't do what 112 00:06:59.000 --> 00:06:59.319 he did. 113 00:07:00.199 --> 00:07:01.000 And he didn't do it. 114 00:07:01.199 --> 00:07:01.639 I did it. 115 00:07:01.959 --> 00:07:06.120 So the question comes up in that does the school 116 00:07:06.199 --> 00:07:09.800 director have the authority to bar me from school? 117 00:07:09.920 --> 00:07:12.839 There's more over, there's more than that. There's more than 118 00:07:12.879 --> 00:07:16.920 that issue. Okay, there's more than that. Usually with a 119 00:07:17.000 --> 00:07:22.360 no contact order, Usually if I had a no contact 120 00:07:22.600 --> 00:07:28.560 order not to contact Mark and I sent a message 121 00:07:28.680 --> 00:07:32.839 through deputy doc, that is violating the order. 122 00:07:33.879 --> 00:07:38.279 Now it was not a contact order. What's that it 123 00:07:38.439 --> 00:07:41.439 was not a no contact order per se, and that 124 00:07:41.639 --> 00:07:43.199 was a question that will hold. 125 00:07:43.040 --> 00:07:47.959 Hold on, John, What order? What order is your son under. 126 00:07:50.120 --> 00:07:52.759 A I'm not sure how to answer that. 127 00:07:53.199 --> 00:07:55.480 It's it's supervised. I have it here. 128 00:07:55.639 --> 00:08:03.920 It's supervised visitation, right, Okay, under a supervised visitation order. 129 00:08:04.519 --> 00:08:08.399 I'm not aware that he can't send messages to his kids. 130 00:08:08.639 --> 00:08:11.519 I'm not aware. We're going to get an expert. Okay, 131 00:08:11.959 --> 00:08:15.720 now here's the deal. I really need to get this 132 00:08:15.879 --> 00:08:19.879 done really quickly with Bonnie because I have some other calls. Bonnie, 133 00:08:20.639 --> 00:08:22.680 what do you think? First of all, the school can 134 00:08:22.839 --> 00:08:26.720 enforce anything they want. Okay, the school has authority to say, 135 00:08:26.759 --> 00:08:30.120 don't trespass, you're not approved anyway. We don't want you 136 00:08:30.240 --> 00:08:33.840 giving things to any student. I think that's a separate issue. 137 00:08:34.039 --> 00:08:38.159 But Bonnie, when you have supervised visitation and you send 138 00:08:38.240 --> 00:08:40.639 a message to your kids, are you violating anything? 139 00:08:42.440 --> 00:08:44.399 It depends on what that whole order says. 140 00:08:44.480 --> 00:08:44.679 Tom. 141 00:08:44.799 --> 00:08:45.480 You really could be. 142 00:08:47.559 --> 00:08:50.039 I really just had I had this issue come up 143 00:08:50.080 --> 00:08:51.399 in a case less than a month ago. 144 00:08:52.720 --> 00:08:57.200 If the court order says, here's what you get with 145 00:08:57.320 --> 00:08:59.600 your kid, you get supervised visitation. 146 00:08:59.320 --> 00:09:01.639 Two times a week at the So and so Center. 147 00:09:02.639 --> 00:09:05.080 It didn't say you can also have phone calls with 148 00:09:05.240 --> 00:09:08.039 your kids, So yeah, you. 149 00:09:08.080 --> 00:09:10.759 Could conceivably be violating that. It depends on what. 150 00:09:10.879 --> 00:09:11.960 That order says. 151 00:09:14.080 --> 00:09:17.480 Really, that was part of the issue, and there was 152 00:09:17.559 --> 00:09:20.960 a request to the court to clarify that. But in 153 00:09:21.039 --> 00:09:24.679 the meantime, because the courts are as slow as molasses. 154 00:09:25.399 --> 00:09:27.559 And this is what we did. 155 00:09:28.360 --> 00:09:32.960 So the question is does the administrator have the authority 156 00:09:33.039 --> 00:09:34.559 to borrow me from the campus? 157 00:09:35.440 --> 00:09:35.600 Yes? 158 00:09:36.720 --> 00:09:40.480 Yes, okay, and they have the authority to do that. 159 00:09:40.720 --> 00:09:40.879 Yes. 160 00:09:41.000 --> 00:09:43.200 The answer is yes. It has nothing to do with 161 00:09:43.320 --> 00:09:43.720 the order. 162 00:09:44.519 --> 00:09:47.039 They may give you a flawed reason, but all he 163 00:09:47.200 --> 00:09:49.799 has to say is, look at you don't have authority 164 00:09:49.879 --> 00:09:52.039 to contact any of our kids at the school. Are 165 00:09:52.080 --> 00:09:54.159 you on any list to pick up the kids after 166 00:09:54.200 --> 00:09:55.000 school or anything? 167 00:09:56.320 --> 00:09:58.759 I'm not sure. I may have been at one time. 168 00:09:59.000 --> 00:09:59.320 I don't know. 169 00:09:59.399 --> 00:09:59.600 John. 170 00:10:00.000 --> 00:10:02.279 Here's the bottom line, Bonnie, I think you'll agree with me. 171 00:10:02.639 --> 00:10:05.440 A private school or a charter school, it doesn't matter. 172 00:10:05.720 --> 00:10:08.840 There are a proof lists for picking up kids and 173 00:10:09.000 --> 00:10:13.759 for contact gay kids. So you're asking two separate questions. 174 00:10:14.320 --> 00:10:17.000 Did your son violate the order? We don't know until 175 00:10:17.039 --> 00:10:17.840 we see the order. 176 00:10:18.240 --> 00:10:20.840 The second one is does the school have the authority 177 00:10:21.320 --> 00:10:23.120 to tell you not to trespass? 178 00:10:23.279 --> 00:10:23.440 Yes? 179 00:10:25.200 --> 00:10:28.799 Okay, Bonnie, would you agree on both of those things? 180 00:10:29.879 --> 00:10:30.519 I would, Tom. 181 00:10:30.639 --> 00:10:32.960 I think you've got to take whatever that court order 182 00:10:33.080 --> 00:10:36.399 is and look at whatever's on there. 183 00:10:36.519 --> 00:10:37.399 That's what you get. 184 00:10:38.120 --> 00:10:40.480 It's not like you get that plus the mother stuff 185 00:10:40.559 --> 00:10:43.759 unless it forbids you. That's what you get is what's 186 00:10:43.840 --> 00:10:44.519 on that paper. 187 00:10:46.080 --> 00:10:49.039 Now, John, he can challenge that, but not through you, 188 00:10:49.759 --> 00:10:52.600 because he can send a message, I guess, or text 189 00:10:52.720 --> 00:10:53.159 them maybe. 190 00:10:53.440 --> 00:10:55.759 But I don't think he can send a messenger. 191 00:10:55.440 --> 00:10:58.919 No matter what, because that's a whole separate issue with 192 00:10:59.039 --> 00:11:03.559 the school, whole shepherd issue, and in fact with supervised visitation, 193 00:11:04.399 --> 00:11:07.279 you know. I mean, he can't go and drop it off, 194 00:11:07.799 --> 00:11:10.159 and I don't know who can. Maybe he can ask 195 00:11:10.200 --> 00:11:12.679 the the mom to drop or to give it to them, 196 00:11:15.000 --> 00:11:18.759 right anyway, I gotta take this break. I'm Tom Martino, 197 00:11:19.080 --> 00:11:23.159 Bonnie Shield's Law. Thank you, Bonnie, divorce attorney for helping 198 00:11:23.200 --> 00:11:26.799 our family law attorney for helping us out. I'm Tom Martino. 199 00:11:27.679 --> 00:11:35.120 We have more coming up. Go with a sure thing 200 00:11:35.279 --> 00:11:38.559 Denver's best Rufer excel roofing dot com. You don't pay 201 00:11:38.600 --> 00:11:44.720 a cent until you're content. Time for an insurance check 202 00:11:44.799 --> 00:11:48.639 up free, no obligation. In comparison, call Compass Insurance paying 203 00:11:48.679 --> 00:11:51.399 too much your coverage at dozens of insurance companies. 204 00:11:51.480 --> 00:11:54.039 Find out now three O three seven seven to one help. 205 00:11:54.240 --> 00:11:56.879 You'll think you're his only customer when you choose Frank 206 00:11:56.960 --> 00:11:59.360 durand the real estate Man dot Com to list your 207 00:11:59.440 --> 00:12:03.080 home Remax Alliance three all three nine two zero sixteen 208 00:12:03.159 --> 00:12:11.039 twenty two. Hi Tom Martino, you're troubleshooter man. We got 209 00:12:11.159 --> 00:12:14.879 something very very unique going on right now. 210 00:12:14.960 --> 00:12:15.320 We have. 211 00:12:16.799 --> 00:12:21.279 From Israel Live and we have someone who I've talked 212 00:12:21.320 --> 00:12:25.279 to before and I wanted to do something for the anniversary. 213 00:12:25.320 --> 00:12:30.000 I'm gonna bring up the picture really good Ari Again, 214 00:12:30.399 --> 00:12:32.960 I apologize in my audience if the sound isn't perfect, 215 00:12:33.000 --> 00:12:33.559 but I think. 216 00:12:33.440 --> 00:12:33.879 It might be. 217 00:12:35.159 --> 00:12:43.080 Ari Arie Lightstone basically has a big a big background 218 00:12:43.279 --> 00:12:48.120 in diplomacy and authorship. He's written books, also education. He 219 00:12:48.279 --> 00:12:50.879 was the senior advisor for the US Ambassador to Israel. 220 00:12:51.440 --> 00:12:55.720 He also had a critical role a crucial role in 221 00:12:55.879 --> 00:13:01.519 implementing the Abraham Accords, which were supposed to foster peace 222 00:13:01.600 --> 00:13:07.399 and normalization between Israel and Arab nations, and then before 223 00:13:08.480 --> 00:13:13.000 his diplomatic role, he was involved in Jewish education and 224 00:13:13.519 --> 00:13:17.080 all kinds of interesting things. He's very prominent in the 225 00:13:17.159 --> 00:13:21.840 Jewish community and in politics and now in Israel. And 226 00:13:22.600 --> 00:13:28.480 it's the one year anniversary of the Hamas attack, and Ari, 227 00:13:28.639 --> 00:13:31.679 I just want you to set the scene for what's 228 00:13:31.759 --> 00:13:34.120 going on right now, basically if you could. 229 00:13:34.000 --> 00:13:36.120 For us, sure. 230 00:13:36.440 --> 00:13:39.039 I mean, it was a year and one day ago 231 00:13:39.720 --> 00:13:41.639 that my family and I were in the midst of 232 00:13:41.799 --> 00:13:44.320 celebrating one of the happiest days of the Jewish year. 233 00:13:44.360 --> 00:13:46.440 And it wasn't just myself and my family, it was 234 00:13:46.639 --> 00:13:50.440 almost everybody who lives in Israel, Israelis and non Israelis 235 00:13:50.440 --> 00:13:54.639 Americans like myself and my family, enjoying the revelry of 236 00:13:54.720 --> 00:13:58.919 a day that culminates an entire month of Jewish holidays. 237 00:13:59.840 --> 00:14:03.519 And woke up that morning, went to synagogue at seven 238 00:14:03.639 --> 00:14:04.240 thirty am. 239 00:14:04.320 --> 00:14:06.240 Apparently I slept through a. 240 00:14:06.480 --> 00:14:09.759 Rocket alert, because they're fairly infrequent, or at least they 241 00:14:09.799 --> 00:14:10.879 were a year ago. 242 00:14:10.840 --> 00:14:12.159 Infrequent by my house. 243 00:14:12.200 --> 00:14:15.159 As I explained to you, seventeen minutes ago, the houties 244 00:14:15.159 --> 00:14:16.360 from Yemen just shot at us. 245 00:14:16.399 --> 00:14:17.919 So we just spent a half an hour in our 246 00:14:17.960 --> 00:14:18.799 bomb shelter. 247 00:14:19.240 --> 00:14:22.399 But went to synagogue like we would any other Saturday morning, 248 00:14:22.919 --> 00:14:26.120 and about forty five minutes later, it was clear that 249 00:14:26.240 --> 00:14:31.039 this was not just any Saturday morning. There was murmurings, 250 00:14:31.200 --> 00:14:34.080 and then murmurings broke into rumors, and then rumors broke 251 00:14:34.159 --> 00:14:38.279 into an announcement from the rabbi canceling synagogue and ordering 252 00:14:38.399 --> 00:14:41.399 everybody to go home for their own safety. Now, if 253 00:14:41.440 --> 00:14:46.159 you spend enough time in Israel, you'll know that security incidences. 254 00:14:45.840 --> 00:14:48.759 Are way too frequent. But certainly there. 255 00:14:48.679 --> 00:14:51.200 Would be nothing in my neighborhood which was equivalent to 256 00:14:51.559 --> 00:14:56.639 Hilltop or Cherry Creek in Colorado. I mean, it's a pristine, 257 00:14:56.720 --> 00:14:59.759 beautiful suburb where the worst thing that happens rome is 258 00:14:59.759 --> 00:15:03.399 double barking. And to be sent home from synagogue for 259 00:15:03.480 --> 00:15:05.360 our own safety was something. 260 00:15:06.919 --> 00:15:07.679 Unusual. 261 00:15:08.240 --> 00:15:10.679 And then as we walked home it's a fifteen minute 262 00:15:10.720 --> 00:15:13.639 walk from our synagogue to our home, there were young 263 00:15:13.799 --> 00:15:17.120 men lining the street waiting to be picked up to 264 00:15:17.240 --> 00:15:20.679 go to the front in their uniforms with their weaponry, 265 00:15:20.879 --> 00:15:24.039 and that was just something that I had never seen 266 00:15:24.120 --> 00:15:27.120 it in my life. After the Sabbath, we turned on 267 00:15:27.240 --> 00:15:31.279 the news, and the news was too horrific to imagine. 268 00:15:31.440 --> 00:15:32.320 It couldn't be true. 269 00:15:32.840 --> 00:15:37.200 There couldn't be mass murders inside of Israel. There couldn't 270 00:15:37.240 --> 00:15:40.559 be mass rapes inside of Israel, and there certainly couldn't 271 00:15:40.600 --> 00:15:44.000 have been hiddenappings of not one or two, but hundreds 272 00:15:44.559 --> 00:15:49.080 of people. There couldn't be fighting within Israel itself. And 273 00:15:49.200 --> 00:15:52.200 I immediately sent a message to several of my friends 274 00:15:52.240 --> 00:15:52.879 who I knew. 275 00:15:52.679 --> 00:15:53.919 Would have called up. 276 00:15:53.919 --> 00:15:55.799 And if they weren't called up, they would have run 277 00:15:55.879 --> 00:15:57.799 to the line of fires. That's the kind of people 278 00:15:57.879 --> 00:16:01.799 that they are. Chatting with one of my buddies on 279 00:16:02.000 --> 00:16:05.559 WhatsApp at around ten pm that evening and he said, 280 00:16:05.639 --> 00:16:08.759 we're approaching the next area that we need to go liberate. 281 00:16:09.159 --> 00:16:11.960 I didn't even know what those words meant. And about 282 00:16:12.039 --> 00:16:14.360 three hours later I sent him a note to check 283 00:16:14.440 --> 00:16:17.039 in one in the morning to see how he was doing. 284 00:16:17.120 --> 00:16:20.279 And his buddy had his phone and he said, your friend, 285 00:16:20.480 --> 00:16:22.919 my friend Omri is not with us anymore. He was 286 00:16:23.080 --> 00:16:26.360 killed by a terrorist trying to save a family with 287 00:16:26.519 --> 00:16:27.360 three little kids. 288 00:16:28.639 --> 00:16:33.559 How many how many hostages are still captives? 289 00:16:34.879 --> 00:16:37.840 So on October seventh of last year, they took over 290 00:16:37.960 --> 00:16:41.759 two hundred and fifty hostages from forty four different countries 291 00:16:41.879 --> 00:16:47.159 of every major religion Islam, Christian, Judaism, and more. 292 00:16:48.519 --> 00:16:53.000 More than one hundred were released, several were rescued. 293 00:16:53.279 --> 00:16:55.919 Many of them were murdered, and today there are one 294 00:16:56.000 --> 00:16:58.440 hundred and one bodies in Gaza. 295 00:16:58.519 --> 00:16:59.879 How many of those are still alive? 296 00:17:00.159 --> 00:17:03.279 Obviously we pray for most, but the reality is no 297 00:17:03.440 --> 00:17:07.039 more than half are still with us, including somebody who 298 00:17:07.160 --> 00:17:10.039 was kidnapped at the age of eight months and is 299 00:17:10.200 --> 00:17:14.039 now twenty months old, having spent more than one hundred 300 00:17:14.039 --> 00:17:17.599 and twenty percent of his life in some tunnel Underdouzen. 301 00:17:17.920 --> 00:17:21.839 Now, what just happened today you mentioned? 302 00:17:23.160 --> 00:17:26.279 Yeah, so October seventh, which is a day where Jewish people, 303 00:17:26.400 --> 00:17:30.119 certainly Israelis forget Jewish or not, are in a sense 304 00:17:30.200 --> 00:17:33.920 of commemoration of the most terrific attack against the Jewish 305 00:17:33.960 --> 00:17:38.039 people since the Holocaust. Their ceremonies, their school assemblies, there 306 00:17:38.079 --> 00:17:39.400 are videos, their stories. 307 00:17:39.759 --> 00:17:42.119 All of the national TVs and radios. 308 00:17:41.759 --> 00:17:45.119 Are playing somber songs, telling stories of heroism and martyrdom 309 00:17:45.160 --> 00:17:48.480 in all of these things, and Hamas uses this opportunity, 310 00:17:48.519 --> 00:17:52.680 obviously to launch rocket attacks, their largest rocket fire. 311 00:17:52.839 --> 00:17:54.880 Since I want to say July. 312 00:17:55.119 --> 00:17:59.079 Now Hasbellah from the north has been shooting rockets all 313 00:17:59.160 --> 00:18:02.720 day long, and the Huti's and Yemen just shot a 314 00:18:03.240 --> 00:18:07.559 cruise missile at Israel, which sent everybody in central Israel 315 00:18:07.599 --> 00:18:10.400 to their bombshells for better than thirty minutes. As that 316 00:18:10.559 --> 00:18:12.839 missile at the word to make an impact on a 317 00:18:12.920 --> 00:18:17.119 residential la area would kill ten thousand people. Thank god, 318 00:18:17.599 --> 00:18:19.799 it was blown off in an air by the incredible 319 00:18:19.839 --> 00:18:23.920 air defenses that Israel has code developed with the Great 320 00:18:24.039 --> 00:18:25.240 United States of America. 321 00:18:25.400 --> 00:18:27.559 All right, I want to just address the elephant in 322 00:18:27.640 --> 00:18:28.960 the room. We all knew. 323 00:18:29.039 --> 00:18:31.559 And last year when this happened, you came on and said, 324 00:18:32.160 --> 00:18:35.240 put down your arms, we stop, we stop, put down 325 00:18:35.279 --> 00:18:39.839 your arms, we stop. People on college campus. Isn't all over. 326 00:18:39.920 --> 00:18:41.319 I don't want to go over it. I don't want 327 00:18:41.359 --> 00:18:44.799 to give them the dignity of publication. But we know 328 00:18:45.400 --> 00:18:48.240 they're saying you went too far. You went too far. 329 00:18:48.759 --> 00:18:51.880 They keep saying you went too far, and when are 330 00:18:51.920 --> 00:18:56.519 you gonna stop? Okay, So Ari, how do you address that? 331 00:18:58.160 --> 00:19:01.400 Yeah, no, it's very simple. And here let into complicated things. 332 00:19:01.480 --> 00:19:04.400 The war is over the day that the hostages are returned. 333 00:19:04.519 --> 00:19:06.839 The war could have been over on October eighth. The 334 00:19:06.960 --> 00:19:09.599 war could have been over on the day that those 335 00:19:09.640 --> 00:19:14.839 who organized, committed, and celebrated the massacre could have turned 336 00:19:14.880 --> 00:19:18.400 themselves in. But here's the challenge and people in the West. 337 00:19:18.519 --> 00:19:22.000 Until we get this, we will be destined to lose 338 00:19:22.119 --> 00:19:26.759 these wars. Kamas's goal is to see as many people 339 00:19:26.920 --> 00:19:31.200 die as possible, and that includes Palesidians. At every college 340 00:19:31.440 --> 00:19:37.240 campus that celebrates October seventh. The murderer, rapist, kidnapper who's 341 00:19:37.319 --> 00:19:41.000 hanging out in a tunnel under Gaza named Sinewar is 342 00:19:41.160 --> 00:19:44.920 celebrating knowing that those college students, those. 343 00:19:44.839 --> 00:19:47.519 College professors, and in some cases those college. 344 00:19:47.279 --> 00:19:52.039 Presidents have made his point. And it is remarkable how 345 00:19:52.119 --> 00:19:54.640 many useful idiots there are out there. This is not 346 00:19:54.839 --> 00:19:58.839 a hard moral decision. Do you stand on the side 347 00:19:58.880 --> 00:20:01.880 of the innocence of billions? You stand on the side 348 00:20:01.960 --> 00:20:04.680 of the rapists and the murderers and the kidnappers. And 349 00:20:04.799 --> 00:20:09.000 it's remarkable which side so many supposedly smart people have chosen. 350 00:20:09.079 --> 00:20:10.119 This is not a hard call. 351 00:20:10.559 --> 00:20:14.720 But Ari they say that innocent people are being killed, 352 00:20:14.920 --> 00:20:19.000 they show the news media. They're always showing the victims 353 00:20:19.640 --> 00:20:24.200 of Israel, the children the women, the widows. 354 00:20:24.880 --> 00:20:25.880 So what do you say to that. 355 00:20:25.960 --> 00:20:29.039 They're saying, well, go after the terrorists, go after them, 356 00:20:29.079 --> 00:20:32.279 but you're not. You have too much collateral damage. How 357 00:20:32.319 --> 00:20:33.039 do you address that? 358 00:20:34.400 --> 00:20:36.240 Yeah, so a couple of different things. Let's just take 359 00:20:36.279 --> 00:20:40.119 one of these neutral arbiters, the United Nations. So they 360 00:20:40.200 --> 00:20:43.400 run an organization and calls the United Nations Work relief 361 00:20:44.599 --> 00:20:49.200 organization or agency in charge of helping the Palestinians in Gaza. 362 00:20:49.640 --> 00:20:53.359 They have fourteen thousand employees in Gaza. Prior to the war, 363 00:20:54.279 --> 00:20:56.839 well over a thousand of them were found out to 364 00:20:56.880 --> 00:21:01.000 be active members of commas in every single listen carefully 365 00:21:01.039 --> 00:21:05.720 to this one. In every single undera UN facility in Gaza, 366 00:21:05.839 --> 00:21:09.000 and there are hundreds of them, every single one of them, 367 00:21:09.079 --> 00:21:12.839 not eighty percent, every single one of them turned out 368 00:21:12.960 --> 00:21:17.400 to be a terror base. So when they talk about 369 00:21:18.440 --> 00:21:22.519 the innocent circumstances that happened in Gaza over the last 370 00:21:22.640 --> 00:21:26.960 twenty years, when Gazans have had the opportunity to rule themselves. 371 00:21:26.640 --> 00:21:28.720 Completely and totally, they. 372 00:21:28.720 --> 00:21:32.599 Could have built Singapore, they could have built Dubai. Instead, 373 00:21:32.680 --> 00:21:36.839 they chose to build Hamasa stand and with that, unfortunately 374 00:21:37.319 --> 00:21:40.480 comes an enormous mental collateral damage. There are tens of 375 00:21:40.799 --> 00:21:46.119 billions of dollars of investment that went into Gaza, and 376 00:21:46.279 --> 00:21:49.960 it could have again built hospitals and universities and high 377 00:21:50.000 --> 00:21:51.160 tech centers. 378 00:21:51.079 --> 00:21:52.920 But instead built terror tunnels. 379 00:21:53.480 --> 00:21:58.839 Every home, every un center, every hospital was a terror base. 380 00:21:59.200 --> 00:22:01.640 Now that does not mean that the innocent women and 381 00:22:01.759 --> 00:22:04.319 children who are victims here are. 382 00:22:05.559 --> 00:22:08.519 Anything other than a tragedy. Well, let's be very careful 383 00:22:08.559 --> 00:22:09.839 where we point the finger. 384 00:22:10.359 --> 00:22:14.200 That finger needs to be pointed squarely, directly and totally 385 00:22:14.279 --> 00:22:17.799 at Kramas, who are rejoicing when they die. That the 386 00:22:17.880 --> 00:22:22.039 classic picture is the Israeli soldier will stand in between 387 00:22:22.160 --> 00:22:26.000 the enemy and the women and children he perceived innocent, 388 00:22:26.119 --> 00:22:28.759 which they are, and Ramas will put the women and 389 00:22:28.880 --> 00:22:30.440 children in front of them. 390 00:22:30.480 --> 00:22:31.440 As human shields. 391 00:22:32.160 --> 00:22:35.799 If we can't understand this, and if we can't articulate 392 00:22:35.920 --> 00:22:38.400 this clearly, then the West has lost. 393 00:22:38.559 --> 00:22:40.240 We just haven't realized it yet. 394 00:22:40.559 --> 00:22:48.000 Why Why aren't college campuses and certain factions not getting 395 00:22:48.079 --> 00:22:49.880 it even within our own Congress. 396 00:22:50.240 --> 00:22:50.440 Why? 397 00:22:51.880 --> 00:22:53.279 Well, there are two reasons for that. 398 00:22:53.440 --> 00:22:56.000 One is the oldest hatred in the world, anti Semitism. 399 00:22:56.039 --> 00:22:57.960 Why has this been around for the better part of 400 00:22:58.000 --> 00:22:59.039 twenty five hundred years. 401 00:22:59.079 --> 00:22:59.839 I don't have an answer. 402 00:23:00.480 --> 00:23:02.839 I'm a faith believing person and I think it's ordained 403 00:23:02.839 --> 00:23:05.400 from the Bible for some reason that I don't fully understand. 404 00:23:05.839 --> 00:23:08.480 But the second part is, look, the Western. 405 00:23:08.160 --> 00:23:12.200 World has decided, in the elite academic institutions, in the 406 00:23:12.400 --> 00:23:15.079 mainstream media that the world has to be divided in 407 00:23:15.160 --> 00:23:20.079 between the oppressed and the oppressor. And they've decided that 408 00:23:20.400 --> 00:23:24.279 the Jews and Israel are the oppressor and the Palestinians 409 00:23:24.319 --> 00:23:26.720 are the oppressed. And then you have this crazy thing 410 00:23:27.240 --> 00:23:30.880 which is called Queers for Palestine. I'll tell all of 411 00:23:30.960 --> 00:23:35.079 the listeners on your show what happens to Queers for Palestine. 412 00:23:35.519 --> 00:23:41.920 They get hanged from cranes in Gaza. They're not celebrated, 413 00:23:42.359 --> 00:23:46.519 there's no parade. It is a crime punishable by death. 414 00:23:46.599 --> 00:23:48.680 And it's not a crime punishable by death that people 415 00:23:48.839 --> 00:23:52.240 just sort of not at. They actively pursue you with 416 00:23:52.359 --> 00:23:56.880 their secret police and publicly kill you in order to 417 00:23:57.000 --> 00:23:59.880 make a lesson out of you. And there are parades 418 00:24:00.000 --> 00:24:03.319 their protests on every college campus in our country of 419 00:24:03.440 --> 00:24:07.960 Queers for Palestine. It doesn't make any sense. Not terribly 420 00:24:08.039 --> 00:24:10.680 dissimilar to the people who set championed. Let's defund the 421 00:24:10.759 --> 00:24:12.920 police and then are puzzled that crime goes up. 422 00:24:13.559 --> 00:24:14.480 This isn't logic. 423 00:24:14.680 --> 00:24:18.519 This is just emotions in order to virtue signal, and 424 00:24:18.640 --> 00:24:20.039 it's frankly nauseating. 425 00:24:20.680 --> 00:24:24.559 Well the same with women who violate moral codes, so 426 00:24:24.799 --> 00:24:25.920 called moral codes. 427 00:24:27.119 --> 00:24:28.640 They're not friends of women. 428 00:24:29.720 --> 00:24:30.319 Oh for sure not. 429 00:24:30.720 --> 00:24:35.599 Feminist for Palestine is relatively entertaining organization. I know exactly 430 00:24:35.720 --> 00:24:39.079 how they would be treated in Gaz. I know exactly 431 00:24:39.160 --> 00:24:40.880 how they would be treated in the West. And by 432 00:24:40.920 --> 00:24:45.559 the way, let me just prove the nature here that 433 00:24:45.720 --> 00:24:48.200 is anti Semitic as opposed to anything else. There have 434 00:24:48.240 --> 00:24:52.000 been more people killed in Sudan since October seventh Muslims 435 00:24:52.039 --> 00:24:56.880 against Muslims than Israel and Gaza by I think ten x. 436 00:24:57.440 --> 00:24:58.920 I haven't seen a single protests. 437 00:24:59.359 --> 00:25:03.680 There have been more people killed in the Southeast Asia 438 00:25:04.680 --> 00:25:09.440 in inter country rivalries that have been killed in Israel 439 00:25:09.480 --> 00:25:11.640 and Gaza by I think twenty x. And there are 440 00:25:11.680 --> 00:25:14.480 no protests. When people are walking on the streets of 441 00:25:14.599 --> 00:25:18.920 London or Denver, New York City, they aren't screaming anymore 442 00:25:18.960 --> 00:25:21.240 from the river to the sea. They're chanting that they 443 00:25:21.720 --> 00:25:25.079 represent the route and that they represent Tehran. This has 444 00:25:25.279 --> 00:25:28.680 nothing to do with rights for the Palestinians. This has 445 00:25:28.759 --> 00:25:31.480 everything to do with hatred for the state of Israel 446 00:25:31.519 --> 00:25:32.880 and frankly for the Jewish people. 447 00:25:33.200 --> 00:25:35.319 Ari. I have to run and I just want a 448 00:25:35.440 --> 00:25:36.279 parting message. 449 00:25:36.480 --> 00:25:40.440 If you could speak to those on college campuses or 450 00:25:40.559 --> 00:25:46.240 those in Congress who seem to be carrying the Hamas flag. Yeah, 451 00:25:46.400 --> 00:25:48.240 I'm not gonna do that because they're one percent of 452 00:25:48.279 --> 00:25:50.440 the count jo and speak to the other ninety percent 453 00:25:50.519 --> 00:25:51.400 for just one moment. 454 00:25:51.759 --> 00:25:53.160 You're better than this. 455 00:25:53.680 --> 00:25:56.319 And to the degree that this becomes a Jewish problem, 456 00:25:56.680 --> 00:25:58.759 the Jews will figure out I'm here in Israel, man. 457 00:25:58.839 --> 00:26:01.240 These are a resilient bunch. They're going to win this war. 458 00:26:01.319 --> 00:26:02.519 They're going to fight this war. 459 00:26:02.400 --> 00:26:04.440 And they're going to walk down more successful than they 460 00:26:04.480 --> 00:26:06.720 were beforehand, and they're going to dedicate it to the 461 00:26:06.799 --> 00:26:09.519 memories of those people who were killed. If you look 462 00:26:09.599 --> 00:26:12.640 at the twenty year olds in Israel today who are 463 00:26:12.680 --> 00:26:16.039 willing to list their lives for something bigger than themselves, 464 00:26:16.440 --> 00:26:18.119 and you look at the twenty year olds on the 465 00:26:18.240 --> 00:26:22.160 Columbia campus or the Metro campus in Denver, Colorado, who 466 00:26:22.240 --> 00:26:24.559 are willing to protest as long as they get oak 467 00:26:24.759 --> 00:26:27.720 Machiado's with a little bit of foam, and they're willing 468 00:26:27.839 --> 00:26:30.640 to go ahead in that case. Tell me which country 469 00:26:30.640 --> 00:26:32.440 you're going to bet on the future of and I'm 470 00:26:32.480 --> 00:26:34.599 an American and I want to bet on the future 471 00:26:34.599 --> 00:26:37.440 of America. But my goodness, if this is just a 472 00:26:37.559 --> 00:26:40.759 Jewish issue or an Israeli issue, America loss. And I 473 00:26:40.880 --> 00:26:42.720 refuse to believe that America will lose this. 474 00:26:42.839 --> 00:26:45.680 We are better than this. Those members of Congress don't 475 00:26:45.759 --> 00:26:47.519 represent you. They don't represent me. 476 00:26:47.880 --> 00:26:51.359 And those college professors, college presidents, and those pseudo students 477 00:26:51.680 --> 00:26:53.759 certainly don't represent the Americans that I. 478 00:26:53.880 --> 00:26:56.440 Know and that I love and ari do. 479 00:26:56.480 --> 00:26:59.519 Your friends and neighbors in Denver who know you will 480 00:26:59.599 --> 00:27:01.440 love to see how good you look here. If they 481 00:27:01.480 --> 00:27:03.880 go to the the UH, they go to the Troubleshooter 482 00:27:04.000 --> 00:27:04.759 Network YouTube. 483 00:27:05.000 --> 00:27:06.960 You look great. Thank you for being here. I really 484 00:27:07.039 --> 00:27:09.559 appreciate it, and happy Holidays to you. 485 00:27:10.759 --> 00:27:12.680 And hey, Tom, thank you so much. Appreciate it. 486 00:27:12.920 --> 00:27:15.400 And we have more coming up on the Troubleshooter Show. 487 00:27:15.720 --> 00:27:23.480 I'm Tom Martino. Go with a sure thing Denver's best 488 00:27:23.559 --> 00:27:25.359 roofer Excel roofing dot com. 489 00:27:25.559 --> 00:27:28.759 You don't pay a cent until you're content than. 490 00:27:30.960 --> 00:27:34.480 Time for an insurance checkup free no obligation comparison call 491 00:27:34.640 --> 00:27:37.880 Compass Insurance paying too much your coverage at dozens of 492 00:27:37.960 --> 00:27:40.920 insurance companies find out now three oh three seven seven 493 00:27:40.920 --> 00:27:43.680 to one help. You'll think you're his only customer when 494 00:27:43.720 --> 00:27:46.000 you choose Frank durand the real estate Man dot com 495 00:27:46.240 --> 00:27:49.319 to list your home with Remax Alliance three all three 496 00:27:49.440 --> 00:27:56.200 nine two zero sixteen twenty two. Hi Tom Martino, your 497 00:27:56.440 --> 00:28:00.359 troubleshooter three o three seven one three talk three three 498 00:28:00.480 --> 00:28:02.200 seven one three eight two five five. 499 00:28:02.359 --> 00:28:03.240 Welcome to the show. 500 00:28:04.400 --> 00:28:07.160 I got with me, Paul the Waterman, and uh, by 501 00:28:07.200 --> 00:28:09.480 the way, give us a call on anything you can 502 00:28:09.519 --> 00:28:12.119 call three oh three Martino twenty four seven three oh 503 00:28:12.240 --> 00:28:16.440 three six two seven eight four six six and uh, 504 00:28:16.480 --> 00:28:22.559 Paul the Waterman, let's talk. This is getting to a 505 00:28:22.960 --> 00:28:26.279 people do not understand this. If they could see the 506 00:28:26.359 --> 00:28:31.440 crap in their water, they would be mortified. They would 507 00:28:31.480 --> 00:28:36.960 be absolutely mortified. The p fis problem p fase those 508 00:28:37.000 --> 00:28:37.759 are plastics. 509 00:28:37.920 --> 00:28:39.599 The p files are forever chemicals. 510 00:28:39.839 --> 00:28:42.400 Okay, okay, wait wait, so we got two problems. We've 511 00:28:42.400 --> 00:28:44.880 got the plastics and the pfas. Let's explain that forever 512 00:28:45.000 --> 00:28:46.519 chemicals first, because I'm. 513 00:28:46.440 --> 00:28:51.640 Serious, this is what I'm reading articles every day, and 514 00:28:51.759 --> 00:28:55.079 I'm not sure why. I guess the election cycle, but 515 00:28:55.359 --> 00:28:57.839 no one is addressing water, no one, No one's a 516 00:28:57.920 --> 00:28:58.519 dressing water. 517 00:28:58.759 --> 00:28:58.880 Uh. 518 00:28:58.920 --> 00:29:03.079 The concern with the piles are forever chemicals that we're 519 00:29:03.160 --> 00:29:08.079 introduced to the world basically in the nineteen forties. It's 520 00:29:08.119 --> 00:29:12.759 a water repellent resistant material from fabric to chemicals. Use 521 00:29:12.839 --> 00:29:15.119 the coating that we'd spread in the windshield, the coating 522 00:29:15.160 --> 00:29:18.119 we used to put on cement back before tracks decking. 523 00:29:18.200 --> 00:29:21.160 We used to use this coating of decks. So how 524 00:29:21.200 --> 00:29:22.480 do they get into the water. 525 00:29:22.640 --> 00:29:25.839 So they get in the water environmentally, And now what's happened, Tom, 526 00:29:26.119 --> 00:29:29.160 is that the pa FOC contamination is so bad that 527 00:29:29.359 --> 00:29:34.839 waste treatment plants nationwide okay, sell human waste to farmers 528 00:29:35.759 --> 00:29:38.839 and the human waste is used for fertilizer. That human 529 00:29:38.920 --> 00:29:42.519 waste now is becoming so contaminated with p files that 530 00:29:42.680 --> 00:29:45.799 the farmers that use it on their fields, that ground 531 00:29:46.119 --> 00:29:48.759 and if the livestock that ate the hay, for example, 532 00:29:49.200 --> 00:29:51.839 are so content contaminated, that's right, they can't they can't 533 00:29:51.839 --> 00:29:52.240 be sold. 534 00:29:52.319 --> 00:29:55.039 If they're called forever chemicals, then should we just toss 535 00:29:55.079 --> 00:29:56.279 in the towel? What the hell can we do? 536 00:29:56.359 --> 00:29:56.559 Ask? 537 00:29:56.599 --> 00:30:00.200 Seriously, they're called forever forever chemicals, and what's going going on? 538 00:30:00.519 --> 00:30:01.279 What do we do about it? 539 00:30:01.599 --> 00:30:04.359 Well, point of use for verse osmosis is step one 540 00:30:06.200 --> 00:30:08.920 is we have to take responsibility for our own safety 541 00:30:08.960 --> 00:30:11.920 and quality of drinking water. We have microplastics, that's another issue. 542 00:30:12.240 --> 00:30:15.319 We have pharmaceuticals. That's the other emerging issue, and that's 543 00:30:15.359 --> 00:30:17.680 a huge problem that they're not talking about, but they will. 544 00:30:18.240 --> 00:30:20.839 And so with the forever chemicals, they don't break down, 545 00:30:20.920 --> 00:30:23.559 they don't dissipate, and the forever chemicals, once they get 546 00:30:23.599 --> 00:30:27.079 in the water supply, they reconnect like mercury does. And 547 00:30:27.200 --> 00:30:30.359 so it's something that it's they started a year ago. 548 00:30:30.559 --> 00:30:33.240 The EPA did a webinar and the webinar said, hey, 549 00:30:33.359 --> 00:30:35.240 we want this down to four part per trillion. 550 00:30:35.720 --> 00:30:38.240 That's really small. Think about it. Four part perdrillion is 551 00:30:38.319 --> 00:30:40.519 really small. Now the EPA comes. 552 00:30:40.319 --> 00:30:43.279 Back and says, heyeds, this issue is more toxic than 553 00:30:43.319 --> 00:30:44.119 what we first thought. 554 00:30:44.440 --> 00:30:47.480 So they went it down to zero. Yeah, but okay, 555 00:30:47.799 --> 00:30:50.039 they may want that, but it's never going to happen. 556 00:30:49.960 --> 00:30:51.920 Never going to happen. So with the point of use 557 00:30:52.119 --> 00:30:54.559 RO system, that's step one. That's why I came up 558 00:30:54.599 --> 00:30:56.880 with that special for a softener, an RO for thirty 559 00:30:56.880 --> 00:31:00.559 one ninety five, because the proper functionality of a reverse 560 00:31:00.640 --> 00:31:03.559 osmosis is to supply it with soft water and that 561 00:31:03.680 --> 00:31:05.240 way you got a water soft and you've got the 562 00:31:05.319 --> 00:31:08.519 drinking water and then you can start removing the pea foles. 563 00:31:08.559 --> 00:31:11.720 Because I know right now the p FILES is it's 564 00:31:11.759 --> 00:31:14.519 a global contaminant. It's in the plants we eat, the 565 00:31:14.640 --> 00:31:17.480 vegetables and fruit, it's in the meat we eat. Plus 566 00:31:17.559 --> 00:31:20.359 the plastic wrapping that they that they wrap our produce 567 00:31:20.519 --> 00:31:23.039 when we go buy meat and steak and from the 568 00:31:23.079 --> 00:31:25.880 grocery store. That's also another issue of contamination. 569 00:31:26.319 --> 00:31:29.000 So we're talking, okay, right now, that's just the pfas. 570 00:31:29.039 --> 00:31:31.200 What about plastic that's totally separate. 571 00:31:31.319 --> 00:31:33.319 That's totally separate. So we have we where's where's that 572 00:31:33.440 --> 00:31:33.920 coming from? 573 00:31:34.240 --> 00:31:37.279 That's in every major bottle body of water, you know, 574 00:31:37.440 --> 00:31:42.079 universal where's it coming from? Well, it's coming from the landfills. 575 00:31:42.160 --> 00:31:45.599 So plastic doesn't disintegrate or disappear, it gets smaller and 576 00:31:45.680 --> 00:31:49.079 smaller and smaller. The bottle water industry, in a separate note, 577 00:31:49.160 --> 00:31:53.319 because of their manufacturing practices created pea files problems in 578 00:31:53.359 --> 00:31:55.759 bottle water, and we all heard about that a couple 579 00:31:55.759 --> 00:31:58.200 of months ago. So now what's happening is is that 580 00:31:58.279 --> 00:32:02.599 when plastics run into something instead of they get smaller 581 00:32:02.680 --> 00:32:04.519 in tiny So now we have tiny particles. 582 00:32:04.559 --> 00:32:06.920 So our treatment facilities can't deal with They can't deal 583 00:32:06.960 --> 00:32:07.960 with it. What about filtering. 584 00:32:08.480 --> 00:32:10.880 Now they are trying to design filters, but the issue 585 00:32:11.079 --> 00:32:14.279 with the filters is is like, so if microplastics get 586 00:32:14.400 --> 00:32:17.200 caught in a filter, but then something else, another particle 587 00:32:17.279 --> 00:32:21.039 runs into it, it breaks it smaller. So that's where 588 00:32:21.079 --> 00:32:24.039 a nanofiltration where the reverse hosmosis is designed to. 589 00:32:24.039 --> 00:32:27.559 Remove the plastics of will will reverse osmosis. And I 590 00:32:27.640 --> 00:32:29.640 know people think, well, we're trying to do a sales job, 591 00:32:29.680 --> 00:32:31.880 but I'm telling you this is the God's honest truth. 592 00:32:32.000 --> 00:32:34.720 Just like I talk about supplements, I feel the same 593 00:32:34.759 --> 00:32:37.759 about talking about water filtration. It's like talking about supplements. 594 00:32:38.079 --> 00:32:41.440 Your body needs certain things or your body doesn't need 595 00:32:41.559 --> 00:32:42.119 certain things. 596 00:32:42.319 --> 00:32:44.119 With water, it's what it doesn't need. 597 00:32:44.599 --> 00:32:48.160 So with reverse osmosis, it'll take out PIFAs and plastics 598 00:32:48.279 --> 00:32:49.839 absolutely down to what size. 599 00:32:49.960 --> 00:32:52.359 Well, we're going to get about ninety eight percent reduction. 600 00:32:53.000 --> 00:32:57.559 And so the membrane is the ro membrane, reverse osmosis, 601 00:32:57.640 --> 00:33:00.799 main filter is that zero point zeros are one micron? 602 00:33:00.920 --> 00:33:04.200 Well that's good, so okay, so bet the thing to 603 00:33:04.319 --> 00:33:07.559 think about is that when we're talking about these microplastics, 604 00:33:07.599 --> 00:33:09.039 is the same concern with pifos. 605 00:33:09.680 --> 00:33:11.759 You know, it's it's it's it's global. I gotta take 606 00:33:11.799 --> 00:33:13.440 this break. I'm sorry, Oh, I'm sorry. 607 00:33:13.720 --> 00:33:14.759 This is really important. 608 00:33:17.359 --> 00:33:20.599 Go with a sure thing Denver's Best roofer Excel Roofing 609 00:33:20.720 --> 00:33:21.119 dot com. 610 00:33:21.319 --> 00:33:23.319 You don't pay a cent until you're content. 611 00:33:26.720 --> 00:33:30.240 Time for an insurance checkup free no obligation comparison call 612 00:33:30.400 --> 00:33:33.640 Compass Insurance Paying too much your coverage at dozens of 613 00:33:33.720 --> 00:33:36.680 insurance companies find out now three oh three seven seven 614 00:33:36.680 --> 00:33:39.440 to one help. You'll think you're his only customer when 615 00:33:39.480 --> 00:33:41.759 you choose Frank durand the real estate Man dot com 616 00:33:42.000 --> 00:33:45.079 to list your home with Remax Alliance three oh three 617 00:33:45.200 --> 00:33:53.599 nine two zero sixteen twenty two. Hi Tom Martino, your 618 00:33:53.680 --> 00:33:56.880 troubleshooter three oh three seven one three talks seven one 619 00:33:56.880 --> 00:33:58.000 three eight Ry five to five, Eddie. 620 00:33:58.039 --> 00:33:58.720 What's going on with you? 621 00:33:58.880 --> 00:33:59.079 Eddie? 622 00:34:00.640 --> 00:34:03.559 Yes, I was wanting to see. I was running a 623 00:34:03.640 --> 00:34:07.079 house out in Aura and we moved out and we 624 00:34:07.240 --> 00:34:11.639 got the period deposit back, but we had some charges 625 00:34:11.719 --> 00:34:13.679 on there that I didn't feel we should have been charged, 626 00:34:14.400 --> 00:34:17.119 and I was wondering if there was anything we can. 627 00:34:17.159 --> 00:34:19.800 Okay about it. Yeah, there's a whole bunch of things 628 00:34:19.880 --> 00:34:20.199 you can do. 629 00:34:20.760 --> 00:34:22.639 First, I want to ask you, did they follow the 630 00:34:22.760 --> 00:34:24.920 law and get that notice to you of what they 631 00:34:24.960 --> 00:34:28.440 were withholding within the There's thirty days by law, but 632 00:34:28.559 --> 00:34:31.079 they can extend it to sixty days in a written lease. 633 00:34:31.159 --> 00:34:34.840 So did you get the notice in time? No? 634 00:34:35.000 --> 00:34:38.239 The only thing we received was just the the leftover 635 00:34:38.400 --> 00:34:39.400 whatever was left. 636 00:34:39.239 --> 00:34:41.920 Over on the Yeah, when did you get that? 637 00:34:42.159 --> 00:34:42.760 And then just. 638 00:34:45.039 --> 00:34:48.480 Maybe about about a week ago, a week or two ago, But. 639 00:34:48.960 --> 00:34:52.360 That doesn't tell me, But like, how many weeks after 640 00:34:52.400 --> 00:34:53.719 you moved out or how many months? 641 00:34:55.199 --> 00:34:57.000 So we moved out at the end of July. 642 00:34:58.480 --> 00:35:00.000 And we got it maybe about a week. 643 00:35:00.039 --> 00:35:00.840 You can chill, y'all. 644 00:35:01.960 --> 00:35:04.159 They may have violated right there and lost their right 645 00:35:04.320 --> 00:35:06.280 hold on And I'll come back to you. It's important 646 00:35:06.320 --> 00:35:06.719 you hang on. 647 00:35:07.119 --> 00:35:09.920 I'm Tom Martino three oh three, seven to one three 648 00:35:10.039 --> 00:35:12.519 talk or three oh three Martino. We have more coming 649 00:35:12.559 --> 00:35:16.960 up on The Troubleshooter Show. Go with a sure thing 650 00:35:17.119 --> 00:35:20.440 Denver's Best roofer Excel Roofing dot com. You don't pay 651 00:35:20.440 --> 00:35:26.559 a cent until you're content. Time for an insurance check 652 00:35:26.639 --> 00:35:30.639 up free, no obligation comparison call Compass Insurance. Pay too 653 00:35:30.719 --> 00:35:33.760 much your coverage at dozens of insurance companies find out 654 00:35:33.800 --> 00:35:36.320 now three oh three, seven seven to one help. You'll 655 00:35:36.360 --> 00:35:39.119 think you're his only customer when you choose Frank durand 656 00:35:39.119 --> 00:35:41.519 the real estate Man dot com to list your home 657 00:35:41.800 --> 00:35:45.559 with Remax Alliance three oh three nine two zero sixteen twenty. 658 00:35:45.360 --> 00:35:51.280 Two d. 659 00:35:53.360 --> 00:35:56.360 New Ne who you don't have. 660 00:35:59.039 --> 00:36:04.920 Run, No shoot's gonna help coming. 661 00:36:04.840 --> 00:36:07.920 Man Dix's The Troubleshooter Show. 662 00:36:08.559 --> 00:36:12.559 No Tom Martine, Welcome to the show. I'm Tom. 663 00:36:12.760 --> 00:36:15.119 We are here to help you solve problems, answer questions, 664 00:36:15.199 --> 00:36:19.079 take complaints, make your life just a little easier. All 665 00:36:19.119 --> 00:36:20.559 you have to do is call us at three oh 666 00:36:20.639 --> 00:36:22.400 three seven one three talks seven to one, three eight 667 00:36:22.440 --> 00:36:25.639 two five five or three ozho three Martino. That's three 668 00:36:25.679 --> 00:36:30.079 oh three six two seven eight four sixty six. 669 00:36:30.119 --> 00:36:32.760 If you call that number anytime, Darren Night, we'll get 670 00:36:32.800 --> 00:36:33.800 to you. Eddie had a call. 671 00:36:34.079 --> 00:36:36.840 I had a question for us, and he wanted to 672 00:36:36.960 --> 00:36:41.599 know about, uh, this rental situation. Now, let me explain 673 00:36:41.679 --> 00:36:42.480 something to you people. 674 00:36:43.039 --> 00:36:45.960 It's really I don't mean you people, I mean us people. 675 00:36:46.000 --> 00:36:46.880 I mean you know what I mean. 676 00:36:48.039 --> 00:36:53.400 Anyway, when you rent under state law, they have either 677 00:36:53.480 --> 00:36:57.480 thirty or sixty days to return your deposit with an 678 00:36:57.519 --> 00:37:00.880 explanation of what they're keeping or or whatever. Just they 679 00:37:00.960 --> 00:37:04.119 have within thirty to sixty thirty days without a lease. 680 00:37:04.760 --> 00:37:07.360 In a lease, they can extend it to sixty days, 681 00:37:07.400 --> 00:37:10.079 but it must say they in the lease sixty days, 682 00:37:11.000 --> 00:37:15.239 so they never have more than sixty days. Eddie moved 683 00:37:15.280 --> 00:37:18.079 out precisely when the end of what month? 684 00:37:18.480 --> 00:37:18.679 Eddie? 685 00:37:19.960 --> 00:37:22.119 That was the end of July, about July twenty. 686 00:37:21.920 --> 00:37:25.440 Ninth, the end well, okay, so in other words, that 687 00:37:25.760 --> 00:37:28.599 was the end of your lease or when you just 688 00:37:28.679 --> 00:37:29.679 had month to month or what. 689 00:37:31.360 --> 00:37:32.400 Yeah, that was the end of the lease. 690 00:37:33.440 --> 00:37:35.800 Okay, So the end of July, then you would have 691 00:37:35.880 --> 00:37:40.679 had August and September they would have had sixty days. 692 00:37:41.480 --> 00:37:45.639 When did you actually get the deposit back? The balance 693 00:37:45.960 --> 00:37:46.880 with an explanation. 694 00:37:48.920 --> 00:37:49.880 We got it back. 695 00:37:51.480 --> 00:37:52.000 September. 696 00:37:52.760 --> 00:37:55.039 Okay, they did it within the time they did it, Okay, 697 00:37:55.360 --> 00:37:56.480 so there. 698 00:37:56.639 --> 00:37:58.639 If they didn't do it within that time, at least 699 00:37:58.639 --> 00:37:59.760 it said ninety days. 700 00:38:00.599 --> 00:38:03.320 No, no, oh, they can't extend it to ninety days 701 00:38:03.360 --> 00:38:04.480 unless the law changed. 702 00:38:04.599 --> 00:38:06.719 Right, That's that's what I was looking at. And the 703 00:38:06.840 --> 00:38:08.719 least did say they had up the ninety days. 704 00:38:09.000 --> 00:38:10.920 Well, I don't care what the lease said. They can't 705 00:38:11.199 --> 00:38:14.039 go against state law. Now, maybe I don't know of 706 00:38:14.079 --> 00:38:16.679 the law changed. Get O'Brien on. I'd love to ask 707 00:38:16.800 --> 00:38:19.239 him O'Brien Legal Services, Brad O'Brien. I'd like to ask 708 00:38:19.320 --> 00:38:22.440 him about if that law changed. But here's the deal, Eddie. 709 00:38:23.360 --> 00:38:26.719 If you disagree, you can disagree, but you won't get 710 00:38:26.800 --> 00:38:30.079 treble damages. For example, if they never told you in 711 00:38:30.199 --> 00:38:33.199 time or didn't do it properly, you could have sued 712 00:38:33.239 --> 00:38:37.480 for treble damages. Triple is treble in law. So but 713 00:38:37.719 --> 00:38:41.960 you can still dispute the items. So tell me specifically 714 00:38:42.480 --> 00:38:43.840 the items you're disputing. 715 00:38:45.599 --> 00:38:48.719 Well, they had a general cleaning that they charged the 716 00:38:48.760 --> 00:38:51.800 sport I was about two fifty, and then did another 717 00:38:52.159 --> 00:38:57.320 yardcare cleanup, which was another one fifty, So I guess 718 00:38:57.400 --> 00:39:00.679 my thing was in the lease or was never anything 719 00:39:00.719 --> 00:39:03.280 that said I had to have the house professionally cleaned, 720 00:39:03.840 --> 00:39:06.599 just the carpet. So we cleaned the house. We made 721 00:39:06.639 --> 00:39:07.639 sure the house is clean. 722 00:39:07.880 --> 00:39:10.880 Okay, now this is going to be the classic. But 723 00:39:11.719 --> 00:39:14.800 it's the classic, he said. She said, they're simply going 724 00:39:14.880 --> 00:39:16.079 to say it wasn't clean. 725 00:39:17.239 --> 00:39:19.519 Right, exactly the same thing with the yard. 726 00:39:20.320 --> 00:39:22.880 But I did you and did you have a picture. 727 00:39:23.039 --> 00:39:28.480 See I always recommend a walk out list, a walk 728 00:39:28.559 --> 00:39:32.639 out inspection where you both are there and and the 729 00:39:33.039 --> 00:39:34.119 landlord signs off. 730 00:39:34.199 --> 00:39:37.440 Then I don't think I don't know why because. 731 00:39:38.639 --> 00:39:40.159 Go ahead, yeah, go ahead. 732 00:39:40.760 --> 00:39:44.440 M h I want to walk out list. But if 733 00:39:44.480 --> 00:39:46.159 you didn't get one, it's going to be he said. 734 00:39:46.239 --> 00:39:51.559 She said, well, the I remember seeing somewhere that that 735 00:39:51.880 --> 00:39:54.519 they didn't want us there when they did their inspection, 736 00:39:54.639 --> 00:39:57.039 which was my which is stupid. 737 00:39:57.320 --> 00:40:00.000 You see that that that's a recipe, that's a recipe 738 00:40:00.079 --> 00:40:03.199 be for disaster. But it's too late. Exactly now what 739 00:40:03.320 --> 00:40:05.400 you would have to do? How much did they withhold? 740 00:40:07.840 --> 00:40:11.639 Total they were held and some of it was so 741 00:40:11.719 --> 00:40:13.039 in total they was held five. 742 00:40:13.039 --> 00:40:15.880 Two and how much do you think how much do 743 00:40:15.960 --> 00:40:18.480 you think was unjustified. 744 00:40:20.639 --> 00:40:23.840 I'm gonna say the majority of it because we did 745 00:40:23.920 --> 00:40:27.320 have water charges was just what we had from when 746 00:40:27.400 --> 00:40:30.639 we were there, but then I had another replaced furnace. 747 00:40:30.960 --> 00:40:33.199 Give me an idea, give me an amount. I'm trying 748 00:40:33.239 --> 00:40:34.440 to figure out if it's worth all. 749 00:40:34.559 --> 00:40:35.360 Yeah, I can. 750 00:40:35.599 --> 00:40:38.599 Yeah, let me like give me an amount. 751 00:40:38.320 --> 00:40:40.480 Of how much you think you should have gotten back. 752 00:40:41.039 --> 00:40:42.559 You know how much is in dispute. 753 00:40:42.639 --> 00:40:44.719 Let's just go there. How much is in dispute? 754 00:40:46.519 --> 00:40:48.159 Right, that's all I'm gonna get you right now, whatever 755 00:40:48.239 --> 00:40:50.239 I feel that, Yeah, because that's. 756 00:40:50.079 --> 00:40:53.400 Gonna be that's gonna be the key factor because then 757 00:40:53.440 --> 00:40:54.840 you go to small claims court. 758 00:40:54.960 --> 00:40:57.639 But again your chances of winning are slim. 759 00:40:59.039 --> 00:41:02.480 And so here's the other kind of dilemma with that 760 00:41:02.760 --> 00:41:04.760 is I no longer live in Colorado. 761 00:41:04.920 --> 00:41:07.920 We move then, Dennis, then it's over unless you can 762 00:41:07.960 --> 00:41:09.480 find small claims that does zoom. 763 00:41:09.840 --> 00:41:13.039 Some small claims. Since COVID do zoom, they will allow 764 00:41:13.079 --> 00:41:17.559 a zoom. Okay, some will. But I think Eddie, at 765 00:41:17.599 --> 00:41:20.039 this point, it might be worth just moving on. You 766 00:41:20.119 --> 00:41:20.719 know what I'm saying. 767 00:41:22.239 --> 00:41:24.400 Okay, I mean I'm still gonna call them the other 768 00:41:24.639 --> 00:41:27.440 thing I was asking about. So they sent me the check. 769 00:41:27.519 --> 00:41:33.760 If I deposit this check, that means charges. Okay, good, no, 770 00:41:34.199 --> 00:41:36.119 people think I kind of felt, but that was my 771 00:41:36.199 --> 00:41:37.719 biggest thing. Is I wanted to see I'm going to 772 00:41:37.800 --> 00:41:40.960 deposit this check. I am going to dispute this with them, 773 00:41:41.159 --> 00:41:46.079 just for giggles, and I guess the only other thing 774 00:41:46.119 --> 00:41:48.079 I can do is just go on the forums and 775 00:41:48.239 --> 00:41:52.119 just tell people how to be wary about this company. 776 00:41:54.559 --> 00:41:56.639 Kind of about the only thing. I was just wondering 777 00:41:56.679 --> 00:41:59.519 if there was besides small fame score. But I know, 778 00:41:59.599 --> 00:42:02.159 because I'm no longer there, that that might not be 779 00:42:02.239 --> 00:42:07.280 an option for me. Okay, I thought when it came 780 00:42:07.320 --> 00:42:09.519 out five. 781 00:42:08.920 --> 00:42:11.079 Yeah, I think you got to, you know, see if 782 00:42:11.079 --> 00:42:12.880 you can do a small claim by zoom, see what 783 00:42:12.960 --> 00:42:15.679 the hell they say, and then take it from there. 784 00:42:16.280 --> 00:42:18.599 Three h three okay, seven to one to three. So 785 00:42:18.800 --> 00:42:21.320 thanks by the way, Eddie. I wish I had more definitive, 786 00:42:21.400 --> 00:42:25.280 but it's really hard on those security things. I always 787 00:42:25.320 --> 00:42:29.159 recommend in the very beginning, if you could work out 788 00:42:29.239 --> 00:42:32.679 with the landlord or management company that you have both 789 00:42:32.760 --> 00:42:35.159 a walk through in the beginning and a walk through 790 00:42:35.320 --> 00:42:41.239 at the end together that really would be good. By 791 00:42:41.280 --> 00:42:43.880 the way, you can text me. Five seven seven three 792 00:42:44.039 --> 00:42:49.000 nine is the iHeart short code. The other one is 793 00:42:49.079 --> 00:42:53.119 my personal Google number. And I can't tell you how 794 00:42:53.159 --> 00:42:56.599 I appreciate you people. You people Again, I say that, 795 00:42:56.679 --> 00:42:58.360 what the hell am I talking about? My friend's not 796 00:42:58.960 --> 00:43:02.000 overdoing it or abusing it. But you can text me. 797 00:43:02.760 --> 00:43:05.000 It comes directly to my cell phone. 798 00:43:06.639 --> 00:43:11.840 It's forwarded to my cell phone seven four seven nine 799 00:43:12.559 --> 00:43:16.920 fifty two eighty seven four seven nine nine nine fifty 800 00:43:17.000 --> 00:43:19.679 two eighty personal text to me and I will answer you. 801 00:43:20.960 --> 00:43:23.639 So I got a text for Paul the water man. 802 00:43:25.920 --> 00:43:30.320 And Paul we were talking about nanoplastics and forever chemicals. 803 00:43:30.400 --> 00:43:33.679 Someone wants to know if I get a reverse osmosis, 804 00:43:34.719 --> 00:43:39.400 that'll be fine for drinking, But do the forever chemicals 805 00:43:39.679 --> 00:43:43.119 or the plastics do harm in the shower? 806 00:43:45.840 --> 00:43:48.480 All right? Go ahead, So the whole there. 807 00:43:48.599 --> 00:43:51.440 You can use a whole house activated carbon filter to 808 00:43:51.599 --> 00:43:53.679 remove the forever chemicals. 809 00:43:54.559 --> 00:43:58.559 Uh, the fever chemicals can be breathed in steam. 810 00:43:59.280 --> 00:44:01.199 So when I go in customer's home and I do 811 00:44:01.280 --> 00:44:04.519 a water analysis, I test the hot water to show them. 812 00:44:04.679 --> 00:44:07.639 But in the shower, is it absorbed in your skin. Well, 813 00:44:07.960 --> 00:44:09.079 I see your skin. 814 00:44:09.159 --> 00:44:11.039 We used to think your skin was like leather, didn't 815 00:44:11.039 --> 00:44:13.760 absorb in anything, but it does a lot of medications 816 00:44:13.800 --> 00:44:15.079 are given atopically not. 817 00:44:15.679 --> 00:44:18.039 But do you think I mean, I'm just asking, I know, 818 00:44:18.679 --> 00:44:22.239 if you don't know scientifically, what is your gut? Are 819 00:44:22.280 --> 00:44:26.039 there scientific tests? Are they finding these things in people 820 00:44:26.280 --> 00:44:28.639 as a result? How would they know of it from 821 00:44:28.719 --> 00:44:29.760 drinking or showering? 822 00:44:29.920 --> 00:44:31.239 Well, see, here's the thing. 823 00:44:31.400 --> 00:44:35.079 Right now, there's there's attorneys that are going online asking 824 00:44:35.159 --> 00:44:40.400 people okay for the suing for the pifos contamination. So 825 00:44:41.119 --> 00:44:44.119 PIFAs is a liquid, It's going to be in the vapor, 826 00:44:44.199 --> 00:44:45.199 So I'm gonna have to say yes. 827 00:44:45.639 --> 00:44:50.239 Now, what about plastics. They're they're finding nanoplastics in autopsies, 828 00:44:50.280 --> 00:44:54.320 but that could be coming from drinking water to not 829 00:44:54.480 --> 00:44:57.599 necessarily showers nanoplastics. 830 00:44:57.719 --> 00:45:03.000 Nanoplastics can absolutely bre breathe inn in the air, you bet, Tom, 831 00:45:03.519 --> 00:45:05.440 Because they're so small you don't see. 832 00:45:05.320 --> 00:45:08.400 Them right in their later What about in the water 833 00:45:08.480 --> 00:45:09.400 I went for showers? 834 00:45:09.440 --> 00:45:11.960 I don't know, I just don't know. I just I 835 00:45:12.039 --> 00:45:14.800 wish we didn't have any of this crap. Well, here's 836 00:45:14.880 --> 00:45:18.039 this is more of a here's what's funny. And I'm 837 00:45:18.079 --> 00:45:24.079 not going to pooho anyone's sacred goat, Okay, But to me, 838 00:45:24.360 --> 00:45:27.280 it's just as or more important than climate change. I 839 00:45:27.360 --> 00:45:29.519 totally agree with you. I think it's more importantan climate 840 00:45:29.639 --> 00:45:32.719 change because water is everything. Water's health. I mean, it's immediate. 841 00:45:32.960 --> 00:45:35.400 Well, it's something, it's something that no one has thought 842 00:45:35.400 --> 00:45:38.440 about or paid attention to. And I think the contamination 843 00:45:38.559 --> 00:45:39.119 is sue. 844 00:45:38.920 --> 00:45:43.159 And we're killing our water system. Correct now, Thomas, real quick? Here, 845 00:45:44.000 --> 00:45:46.440 what is your issue with shomp BMW? By the way, 846 00:45:47.079 --> 00:45:49.079 you know how I like talking about from here to 847 00:45:49.239 --> 00:45:54.280 zero on companies like Champion Windows for example, terrible company 848 00:45:54.599 --> 00:45:57.559 from hero to zero. Shomps another company that went from 849 00:45:57.599 --> 00:45:59.920 hero to zero as soon as the mom got out, 850 00:46:00.039 --> 00:46:03.480 Lisa Schamp, who was the of course daughter of Ralph Schamp. 851 00:46:03.639 --> 00:46:07.760 And then the son took over and unfortunately he can't 852 00:46:08.719 --> 00:46:11.760 he can't carry his mom's mantle. 853 00:46:11.960 --> 00:46:13.599 Go ahead, Thomas, what's going on? 854 00:46:14.519 --> 00:46:14.719 Yeah? 855 00:46:14.840 --> 00:46:15.039 Tom? 856 00:46:15.840 --> 00:46:18.159 Great show. Appreciate what you do for everybody, you man. 857 00:46:18.719 --> 00:46:22.159 They ordered this car in twenty two, went through the 858 00:46:22.400 --> 00:46:24.760 delivery process, got it? 859 00:46:24.960 --> 00:46:25.639 What did you order? 860 00:46:26.480 --> 00:46:29.559 A three point thirty? I just a entry level. 861 00:46:31.039 --> 00:46:33.559 Okay, and what's going on? 862 00:46:34.760 --> 00:46:37.800 It came in and a few months later I noticed 863 00:46:37.840 --> 00:46:40.400 that it came with run flat tires, which I did 864 00:46:40.480 --> 00:46:46.280 not want. I run flat, and I specified that because 865 00:46:46.320 --> 00:46:46.960 of you, sir. 866 00:46:47.360 --> 00:46:51.519 Wait a minute, did it come with run flat and 867 00:46:51.719 --> 00:46:54.199 you specified it on the by order you did not 868 00:46:54.360 --> 00:46:54.800 want them? 869 00:46:55.360 --> 00:46:56.039 Absolutely? 870 00:46:57.239 --> 00:47:01.639 Wait, the buy order literally says no run flats, correct, 871 00:47:01.840 --> 00:47:02.559 And it came with. 872 00:47:02.599 --> 00:47:07.119 A spare which you apparently cannot order the combination. Why 873 00:47:07.119 --> 00:47:08.559 would you need a spare with run flats? 874 00:47:08.639 --> 00:47:10.159 Course right? 875 00:47:11.039 --> 00:47:14.440 And they have I have documentation that they have said 876 00:47:14.480 --> 00:47:17.000 that they did order it wrong, the build was wrong. 877 00:47:17.719 --> 00:47:18.880 They're blaming bend up. 878 00:47:19.239 --> 00:47:21.400 But why did you wait so long for this to 879 00:47:21.480 --> 00:47:23.480 come up? Bro? It's twenty twenty four. 880 00:47:26.440 --> 00:47:28.960 I know, Tom, I've been running on on my figure. 881 00:47:28.960 --> 00:47:31.039 They're used once you drive off the lot. I've been 882 00:47:31.119 --> 00:47:32.800 actually fighting with them. I have the emails. 883 00:47:32.800 --> 00:47:33.320 I've been going. 884 00:47:33.719 --> 00:47:34.480 I can can't it. 885 00:47:35.559 --> 00:47:38.920 I would say it's too really because any tire would 886 00:47:38.920 --> 00:47:42.920 have worn out. I think, honest to god, Thomas is 887 00:47:43.079 --> 00:47:45.679 much man. We could have gotten you regular tires. I 888 00:47:45.760 --> 00:47:48.039 don't think you can't do it now? You I mean, 889 00:47:48.159 --> 00:47:53.719 run how many miles on this car? Twelve Okay, well 890 00:47:53.760 --> 00:47:56.480 it's not that many miles, but certainly in years that. 891 00:47:56.800 --> 00:47:59.000 Look, what are you looking for? Let's let's go there. 892 00:47:59.039 --> 00:47:59.719 What are you looking for? 893 00:48:00.280 --> 00:48:02.039 I won't what I bought, what I paid for when 894 00:48:02.039 --> 00:48:04.079 I'm paying interest on the tires. 895 00:48:04.159 --> 00:48:06.159 But you already used it. But you already used the 896 00:48:06.199 --> 00:48:08.159 hell out of these tires? Had you done that on 897 00:48:08.320 --> 00:48:10.760 pick up? I mean when did you discover they were 898 00:48:10.840 --> 00:48:12.239 run flats? Three? 899 00:48:12.440 --> 00:48:15.480 Three months later? Yeah, that's when you should have done 900 00:48:15.480 --> 00:48:16.400 everything of a new car. 901 00:48:16.599 --> 00:48:16.880 I did. 902 00:48:17.199 --> 00:48:18.119 I did notify him. 903 00:48:18.159 --> 00:48:21.599 Then I have the documentation, and I've been fighting him 904 00:48:21.599 --> 00:48:22.039 ever since. 905 00:48:22.079 --> 00:48:27.960 So okay, I I don't. I don't know what that means, 906 00:48:28.039 --> 00:48:30.679 fighting him ever since? Tell me what exactly does that mean? 907 00:48:30.840 --> 00:48:33.000 Telling them that telling them that the order was wrong 908 00:48:34.000 --> 00:48:35.599 and that I would like to come in and have 909 00:48:35.800 --> 00:48:39.480 the tires put on, and they've just shine me on. 910 00:48:40.760 --> 00:48:43.599 Who did you talk to for the past four years? 911 00:48:45.400 --> 00:48:49.199 Been Wagner? Who been Wagner? 912 00:48:50.000 --> 00:48:51.599 Is he still there? Yes? 913 00:48:51.679 --> 00:48:51.840 Sir? 914 00:48:53.920 --> 00:48:57.559 All right? Who wants to take this? Come on, bros? 915 00:48:57.719 --> 00:49:00.519 I can call over there, Tom. Maybe the doller can 916 00:49:00.679 --> 00:49:04.360 just give a car, maybe get a partial credit on 917 00:49:04.559 --> 00:49:05.119 the tires. 918 00:49:07.000 --> 00:49:11.079 No matter what He's had those run flats. I mean truly, 919 00:49:11.920 --> 00:49:14.599 no matter what, even if you were fighting with and Thomas, 920 00:49:15.159 --> 00:49:17.920 you still use those tires for four years? 921 00:49:18.039 --> 00:49:20.719 Man? I know, I know, I know, I mean you did. 922 00:49:21.000 --> 00:49:23.880 You used them for four years. I don't I don't 923 00:49:23.880 --> 00:49:25.519 even know why. You know? 924 00:49:25.679 --> 00:49:27.000 I agree? 925 00:49:28.800 --> 00:49:29.239 Go ahead. 926 00:49:29.920 --> 00:49:32.360 How would I have forced him to do anything besides 927 00:49:32.440 --> 00:49:33.880 going to small claims are calling you? 928 00:49:34.239 --> 00:49:37.679 You would you would have either one small claims are anything? Yes, right, 929 00:49:38.880 --> 00:49:41.480 we would have had him changed out. I can almost 930 00:49:41.519 --> 00:49:45.239 guarantee that. Look, maybe bo has an idea to get some. 931 00:49:45.400 --> 00:49:46.199 Kind of pro ration. 932 00:49:46.880 --> 00:49:52.440 Okay, but I do understand. But the run flat tires 933 00:49:52.480 --> 00:49:53.719 are actually more expensive. 934 00:49:53.800 --> 00:49:57.079 You know that absolutely? And what is the right front 935 00:49:57.159 --> 00:49:57.400 has a. 936 00:49:57.440 --> 00:49:59.800 Big bulb on this Why do you not want it 937 00:49:59.840 --> 00:50:01.760 in anymore? Why do you not want the run flats 938 00:50:01.840 --> 00:50:03.559 right now? Since you've driven him for so long? 939 00:50:04.079 --> 00:50:06.800 I had it Toad last week? Because the right flat 940 00:50:07.039 --> 00:50:09.840 front tire now has a big bubble on the side 941 00:50:09.880 --> 00:50:11.679 of the tire the sidewall. 942 00:50:11.840 --> 00:50:14.239 Why why, I don't know, I don't know. 943 00:50:15.559 --> 00:50:16.039 A bubble. 944 00:50:17.079 --> 00:50:19.559 Well, if that's a defect, that might be under warranty. 945 00:50:19.639 --> 00:50:23.880 The problem is, here's here, man, run flats suck. 946 00:50:24.599 --> 00:50:24.800 I know. 947 00:50:25.159 --> 00:50:29.880 Well, actually all wheel drives suck because no matter whether 948 00:50:29.920 --> 00:50:31.800 you have a run flat or not, with an all 949 00:50:31.840 --> 00:50:37.119 wheel drive car, if you if you truly wear out, 950 00:50:37.599 --> 00:50:40.360 if you have to replace all four tires, if you 951 00:50:40.480 --> 00:50:42.440 have a certain amount of wear, or you have to 952 00:50:42.519 --> 00:50:45.360 have the new one you put on shaved. And few 953 00:50:45.440 --> 00:50:49.440 people still do that. And so but here's the problem 954 00:50:49.480 --> 00:50:52.079 with the run flat. The problem with the run flat 955 00:50:52.760 --> 00:50:55.840 is that you run it flat and then you drive 956 00:50:55.960 --> 00:50:59.159 to the to the place and they can't repair them, 957 00:51:00.239 --> 00:51:02.960 and they can't repair them. Well, they won't repair them. 958 00:51:03.079 --> 00:51:05.519 They refuse to repair them. And if you do get 959 00:51:05.559 --> 00:51:10.199 it repaired, your warranty's gone. So the thing about run 960 00:51:10.280 --> 00:51:13.440 flats is you can't repair them. So then I say, okay, 961 00:51:13.760 --> 00:51:16.840 because this happened to me, then just replace the run flat. 962 00:51:17.440 --> 00:51:20.239 Can't you got to replace all four because you had 963 00:51:20.280 --> 00:51:22.960 too many miles. So then I called that the two 964 00:51:23.039 --> 00:51:27.239 thousand dollars flat. So what I'm what I'm saying is this, 965 00:51:27.800 --> 00:51:31.280 had I had regular tires, I could have had it 966 00:51:31.360 --> 00:51:35.199 repaired and I would have saved two thousand dollars. So 967 00:51:35.440 --> 00:51:38.280 run flats did me no good. Here's what run flats 968 00:51:38.320 --> 00:51:41.639 did they I got to drive to a tire place 969 00:51:42.000 --> 00:51:45.840 to get a two thousand dollars quote. That's what run 970 00:51:45.920 --> 00:51:49.199 Flat did. They will not repair run flats. That's the 971 00:51:49.280 --> 00:51:52.400 biggest issue with run Flats. I'm Tom Martinez. We have 972 00:51:52.519 --> 00:51:54.519 more coming. Did I did I take a break or not? 973 00:51:55.119 --> 00:51:57.360 I don't not yet, so I got to take this break. 974 00:51:57.440 --> 00:51:58.119 We'll come right back. 975 00:52:03.199 --> 00:52:06.440 Go with a sure thing Denver's best roofer Excel Roofing 976 00:52:06.559 --> 00:52:09.159 dot com. You don't pay a cent until you're content. 977 00:52:12.559 --> 00:52:15.719 Time for an insurance check up free, no obligation. In comparison, 978 00:52:15.880 --> 00:52:19.400 call Compass Insurance paying too much your coverage at dozens 979 00:52:19.440 --> 00:52:22.159 of insurance companies find out now three all three seven 980 00:52:22.199 --> 00:52:24.519 to seven to one help. You'll think you're his only 981 00:52:24.639 --> 00:52:27.079 customer when you choose Frank Durand the real estate Man 982 00:52:27.159 --> 00:52:30.559 dot com to list your home with Remax Alliance three 983 00:52:30.599 --> 00:52:37.920 all three nine two zero sixteen twenty two. Hi Tom Martino, 984 00:52:39.239 --> 00:52:42.079 your troubleshooter three three seven one three talks seven one 985 00:52:42.119 --> 00:52:44.679 three eight two five five deputies of any of you 986 00:52:44.880 --> 00:52:46.599 are working on anything that you want to give me 987 00:52:46.599 --> 00:52:47.840 an update on I'm. 988 00:52:47.760 --> 00:52:48.480 Willing to do that. 989 00:52:49.119 --> 00:52:51.880 I also, uh, I know is bowl working on summer 990 00:52:51.920 --> 00:52:53.920 right now, because I do not want to let this 991 00:52:54.119 --> 00:52:56.320 scumbag mofo. 992 00:52:57.159 --> 00:52:59.679 Am I allowed to say that or not? Mofo Yeah, 993 00:53:00.119 --> 00:53:05.880 I'm more or whatever. Anyway. Anyway, here's what I want 994 00:53:05.880 --> 00:53:07.360 to do. I want to I wanted this guy. 995 00:53:08.119 --> 00:53:12.159 This guy's got we We've been exposing him. I want 996 00:53:12.199 --> 00:53:17.079 to continue to expose him. It's the uh, the sleezebag 997 00:53:17.239 --> 00:53:21.960 piece of garbage justin Garcia seven to one nine five 998 00:53:22.119 --> 00:53:26.239 seven one zero four to three seven. I'm not really 999 00:53:26.320 --> 00:53:30.440 sure if the guy is even still using that number, 1000 00:53:31.760 --> 00:53:37.039 but he is a scumbag, liar, thief that should not 1001 00:53:37.199 --> 00:53:41.199 be in business. He stole sixty two thousand dollars from 1002 00:53:41.239 --> 00:53:44.920 a woman. Now it was a deposit. He did not 1003 00:53:45.039 --> 00:53:48.079 put it in trust as required. He does not have it. 1004 00:53:48.599 --> 00:53:51.480 He claims he doesn't have to have it. Who's working 1005 00:53:51.599 --> 00:53:53.760 on that one? Are you working on that one? 1006 00:53:54.000 --> 00:53:54.039 No? 1007 00:53:54.239 --> 00:53:55.239 No, bo bo Is. 1008 00:53:55.360 --> 00:53:58.599 I've been helping him, so, Demitri, Yeah, the guy's still 1009 00:53:58.719 --> 00:54:01.400 using his number. He's a good because he thinks his 1010 00:54:01.679 --> 00:54:05.400 contract is above the contract or Trust Act and he 1011 00:54:05.519 --> 00:54:07.039 thinks he's entitled to the money. 1012 00:54:07.320 --> 00:54:09.599 And did you get any response from the DA? You 1013 00:54:09.679 --> 00:54:11.599 wrote too and the Attorney General and all that. 1014 00:54:11.920 --> 00:54:15.119 So this is what happened. The DA will not look 1015 00:54:15.199 --> 00:54:18.079 at this case unless a police report is filed. 1016 00:54:18.199 --> 00:54:20.480 We'll have a police report, so she did. 1017 00:54:22.400 --> 00:54:26.599 She did file a report, and the Calorhouse Springs Department 1018 00:54:26.719 --> 00:54:29.159 so backed up. They had an officer that works at 1019 00:54:29.199 --> 00:54:33.199 the Carlouse Springs Airport take the report. So apparently it's done, 1020 00:54:33.320 --> 00:54:36.320 but she has to get a copy of electronically, and 1021 00:54:36.440 --> 00:54:37.920 I told her she needs to get it as soon 1022 00:54:37.960 --> 00:54:40.880 as possible so we can tender it over to the DA. 1023 00:54:41.079 --> 00:54:44.679 Good good, and Dimitri was also working on I think 1024 00:54:44.840 --> 00:54:49.280 mister Peck got the Attorney General and to me at. 1025 00:54:49.199 --> 00:54:52.800 The Colorado State Attorney General's office responded to my inquiry. 1026 00:54:54.079 --> 00:54:57.679 Mister Pacheco emailed me asking for my phone number so 1027 00:54:57.760 --> 00:54:59.159 he can discuss the case over there. 1028 00:55:00.199 --> 00:55:02.320 I didn't because it looked like BO took over that. 1029 00:55:02.480 --> 00:55:05.400 Yeah, let's two fronts. Let's do as many as possible. 1030 00:55:05.400 --> 00:55:05.880 It doesn't matter. 1031 00:55:05.960 --> 00:55:09.039 I'll call him right and Dmitri he did not call. 1032 00:55:09.199 --> 00:55:12.840 He did not contact me regarding the email I sent him. 1033 00:55:13.119 --> 00:55:16.199 I'll call the State Attorney General's office right now. 1034 00:55:16.400 --> 00:55:17.039 That would be good. 1035 00:55:17.480 --> 00:55:20.840 And the department of her Also, I contacted the US 1036 00:55:20.960 --> 00:55:25.039 Department of Justice because they run a certain website which 1037 00:55:25.119 --> 00:55:27.360 is called National Elder Fraud Hotline. 1038 00:55:27.400 --> 00:55:29.400 Oh good, and the lady over there. 1039 00:55:31.079 --> 00:55:34.159 She said that we should file a police report. And 1040 00:55:34.840 --> 00:55:37.639 then she also which is correct. I asked her if 1041 00:55:37.679 --> 00:55:39.599 the Department of Justice would like to take on this 1042 00:55:39.760 --> 00:55:42.159 case or at least evaluate it, and she said, well, 1043 00:55:42.320 --> 00:55:45.400 I really feel for the consumer in this case, but 1044 00:55:45.519 --> 00:55:47.480 you need to pursue this with a police department. 1045 00:55:48.119 --> 00:55:48.320 Yeah. 1046 00:55:49.159 --> 00:55:51.360 All right now we're working on it. 1047 00:55:51.719 --> 00:55:52.039 Thank you. 1048 00:55:52.199 --> 00:55:52.320 Bo. 1049 00:55:52.840 --> 00:55:55.159 Anything else up in the air, Doc, you have anything 1050 00:55:55.239 --> 00:55:55.719 up in the air? 1051 00:55:56.800 --> 00:56:00.800 Yeah, I'm working on that. Verizon where he bought a 1052 00:56:00.880 --> 00:56:04.599 phone at Walmart and he was supposed to be twenty 1053 00:56:04.639 --> 00:56:06.840 dollars a month, four a year. 1054 00:56:07.239 --> 00:56:07.440 Yeah. 1055 00:56:07.880 --> 00:56:10.119 So I finally was able to. 1056 00:56:10.119 --> 00:56:16.199 Get in touch with somebody at Verizon through the media outlet, 1057 00:56:16.840 --> 00:56:20.519 and there were they gave him a case number and 1058 00:56:21.360 --> 00:56:23.920 he was supposed to contact them this week. So I 1059 00:56:23.960 --> 00:56:25.320 will let you know the outcome of that. 1060 00:56:26.000 --> 00:56:27.239 Thank you very much. On that. 1061 00:56:28.000 --> 00:56:32.440 Kayla, you're working with Bow on a roofing issue. Wait wait, 1062 00:56:32.559 --> 00:56:35.079 that's not the one we just talked. No, no, this 1063 00:56:35.280 --> 00:56:39.199 is something else. So Kayla, what's happening on your problem, bo, 1064 00:56:39.400 --> 00:56:40.760 give us a rundown on this here. 1065 00:56:41.440 --> 00:56:46.119 Yeah, she called in I believe on September twelfth, she 1066 00:56:48.159 --> 00:56:53.039 hired I believe it's called that three h three roofin ink. 1067 00:56:53.079 --> 00:56:56.000 Right John Sandoval. 1068 00:56:56.199 --> 00:56:59.239 Yeah, okay, so she I want to see if I 1069 00:56:59.320 --> 00:56:59.800 got it right. 1070 00:57:00.079 --> 00:57:03.119 He's on Yukon Street in Denver. She paid six grand 1071 00:57:03.199 --> 00:57:03.599 up front. 1072 00:57:03.639 --> 00:57:07.480 He never came back right, so I placed several So 1073 00:57:07.920 --> 00:57:10.440 I placed three calls to him. He didn't callback, So 1074 00:57:10.559 --> 00:57:14.559 I decided to go over there on September I think fourteenth. 1075 00:57:15.840 --> 00:57:17.280 Didney promised to return the money. 1076 00:57:17.440 --> 00:57:19.639 I was kind of surprised. I'm gonna tell you, I've 1077 00:57:19.679 --> 00:57:22.559 never been I've only been hoodwinked like three times in 1078 00:57:22.639 --> 00:57:25.400 my life, and I did get hoodwinked by the guy. 1079 00:57:25.880 --> 00:57:29.360 I went to his house and he actually contacted me 1080 00:57:30.320 --> 00:57:32.400 while I was in the driveway, and he gave me 1081 00:57:32.480 --> 00:57:37.280 a song and danced that Kayla was having trouble picking 1082 00:57:37.360 --> 00:57:41.400 the right color of roof and because of COVID and 1083 00:57:41.519 --> 00:57:44.320 it was back ordered. And he promised me that he 1084 00:57:44.400 --> 00:57:47.239 would tender over the six thousand dollars to her within 1085 00:57:47.800 --> 00:57:50.119 two weeks, and that he that he would take a 1086 00:57:50.199 --> 00:57:53.280 picture of the check. And you know, Tom, I believed him. 1087 00:57:53.480 --> 00:57:55.880 I mean he sounded really sincere and it we have 1088 00:57:55.960 --> 00:57:59.880 a picture of this guy. Okay, look do you have 1089 00:58:00.119 --> 00:58:01.760 any do they? 1090 00:58:02.360 --> 00:58:03.239 I mean I can get one. 1091 00:58:03.639 --> 00:58:05.480 Try to find one for I want to get him 1092 00:58:05.480 --> 00:58:06.440 on the sleeves brigade. 1093 00:58:07.519 --> 00:58:07.679 Is it? 1094 00:58:08.320 --> 00:58:10.800 Is it three or three Roofing and Construction LLC. 1095 00:58:12.239 --> 00:58:15.639 So after doing a lot more research, finds out he's 1096 00:58:15.719 --> 00:58:18.719 signing these contracts under three three or three Roofing and 1097 00:58:18.800 --> 00:58:22.400 Construction LLC. And after contacting them, they said that they 1098 00:58:22.559 --> 00:58:25.119 separated with him. So he's falsifying the contract. 1099 00:58:25.719 --> 00:58:29.079 He's using someone else's company name on his contract. 1100 00:58:29.840 --> 00:58:32.599 So I called wait a minute. So three O three 1101 00:58:32.719 --> 00:58:34.679 Roofing says, we have nothing to do with it. 1102 00:58:35.400 --> 00:58:38.719 Now it's a totally different company and it's very misleading. 1103 00:58:38.840 --> 00:58:41.519 So what name is he? Okay, who was he actually with? 1104 00:58:41.719 --> 00:58:47.400 Then the contract has three or three Roofing Lsie, it's 1105 00:58:47.840 --> 00:58:48.679 their contract? 1106 00:58:50.000 --> 00:58:50.960 Is there a contract? 1107 00:58:51.079 --> 00:58:51.320 Tom? 1108 00:58:51.400 --> 00:58:52.360 But it's not him? 1109 00:58:52.679 --> 00:58:55.519 So, okay, does it say three oh three Roofing LLC 1110 00:58:55.719 --> 00:58:57.840 or three oh three Roofing and Construction LLC? 1111 00:58:58.000 --> 00:58:59.159 What exactly does it? 1112 00:58:59.400 --> 00:58:59.599 Tom? 1113 00:58:59.679 --> 00:59:01.880 It's says, I have a copy of the contract in 1114 00:59:02.000 --> 00:59:04.320 my hand is what does you say? Three oh three 1115 00:59:04.599 --> 00:59:07.400 Roofing and Construction LLC. 1116 00:59:08.199 --> 00:59:12.079 Okay? And they say he has nothing to do with us. 1117 00:59:12.320 --> 00:59:14.000 Yeah, I called them and I believe it. 1118 00:59:14.960 --> 00:59:16.679 Okay, then what are they doing about it? 1119 00:59:17.239 --> 00:59:19.239 I told him they should go to the Secretary of 1120 00:59:19.320 --> 00:59:22.320 State or someone can get write in a letter that 1121 00:59:22.440 --> 00:59:24.760 they're this Josh. 1122 00:59:24.800 --> 00:59:26.960 Has he ever worked? Has he ever worked there? 1123 00:59:29.639 --> 00:59:32.159 From what I understand, it does sound like at some 1124 00:59:32.320 --> 00:59:35.400 point he did, and because when I reached out to them, 1125 00:59:35.400 --> 00:59:37.639 they said, yeah, we separted with him years ago. 1126 00:59:38.199 --> 00:59:40.679 I think he was a subcontractor did only two or 1127 00:59:40.719 --> 00:59:42.239 three jobs with him years ago. 1128 00:59:43.480 --> 00:59:47.480 Did he steal the contracts or what? This guy's a criminal. 1129 00:59:47.760 --> 00:59:49.519 Josh Sandoval is a criminal. 1130 00:59:51.400 --> 00:59:54.159 And I have a current The number on the contract 1131 00:59:54.280 --> 00:59:58.119 is bogus. I do have a current phone number for him. 1132 00:59:58.159 --> 01:00:00.159 So I gave him every wait wait, wait, what's the 1133 01:00:00.199 --> 01:00:00.960 current phone number? 1134 01:00:01.000 --> 01:00:04.320 Okay, the current phone number and he'll pick up or 1135 01:00:04.400 --> 01:00:09.480 you can leave a message. Is seven to zero three 1136 01:00:09.679 --> 01:00:13.320 to zero eight three eight seven. 1137 01:00:14.719 --> 01:00:19.960 Josh Sandival's a crook. So unit one on. 1138 01:00:20.079 --> 01:00:22.599 This that you know this address we have on Yukon, 1139 01:00:23.360 --> 01:00:27.000 is that is that is that Sandoval's address. 1140 01:00:26.760 --> 01:00:27.960 Or three zero three's address. 1141 01:00:28.519 --> 01:00:32.360 It's Josh Sandival's address, and he's actually it's a four plex. 1142 01:00:32.440 --> 01:00:33.119 It's his house. 1143 01:00:33.559 --> 01:00:34.480 That's where he's operating. 1144 01:00:34.639 --> 01:00:36.000 I don't want to give that out. I don't want 1145 01:00:36.039 --> 01:00:39.800 people to, you know, do something. But this, this guy's 1146 01:00:39.840 --> 01:00:40.280 a crook. 1147 01:00:40.800 --> 01:00:43.559 So why don't we serve him bo, Why don't you 1148 01:00:44.119 --> 01:00:47.079 serve him with Why don't Kayla you fill out a 1149 01:00:47.159 --> 01:00:50.079 small claim thing. Let's get a judgment against him at least, 1150 01:00:51.119 --> 01:00:53.119 then we need to go ahead. 1151 01:00:53.480 --> 01:00:55.719 Let me tell you I actually went down to the 1152 01:00:55.800 --> 01:00:59.079 courthouse on Friday, and because I had all my paperwork, 1153 01:00:59.119 --> 01:01:02.519 I mean, I've got every single text message, I've got 1154 01:01:02.559 --> 01:01:05.400 everything in writing. Yeah, so I actually went down and 1155 01:01:05.760 --> 01:01:09.840 they're not they don't have courtetes until March for small claims. 1156 01:01:10.360 --> 01:01:13.239 So then she told me there is County Court, which 1157 01:01:13.320 --> 01:01:15.840 is a little more paperwork, which I'm not intimidated by. 1158 01:01:15.920 --> 01:01:17.039 I'm like, oh, give it to me. 1159 01:01:17.559 --> 01:01:19.800 So then I was like, you know, somebody told me 1160 01:01:20.519 --> 01:01:22.880 that I can talk to the I can try and 1161 01:01:22.960 --> 01:01:25.559 talk to the Attorney General. So which is like a 1162 01:01:25.639 --> 01:01:26.840 hop skip and jumps down. 1163 01:01:26.719 --> 01:01:27.599 The street from Jessica. 1164 01:01:27.760 --> 01:01:29.679 So I did I went. I went down to the 1165 01:01:29.760 --> 01:01:32.920 Attorney General's office. Turns out the girl who's working the 1166 01:01:32.960 --> 01:01:36.159 front counter I used to work with her. So she's like, Kayla, 1167 01:01:36.360 --> 01:01:38.280 you need to go file a police report. 1168 01:01:38.760 --> 01:01:39.480 So I did. 1169 01:01:39.679 --> 01:01:41.920 I went over to the lake with police department with 1170 01:01:42.119 --> 01:01:45.239 all of my paperwork, and I have now filed a 1171 01:01:45.280 --> 01:01:47.719 police report, which I guess I was supposed to do 1172 01:01:47.840 --> 01:01:51.519 that before even going, you know, to the small claim 1173 01:01:51.559 --> 01:01:54.360 so I haven't done anything any I'm okay. 1174 01:01:54.360 --> 01:01:56.280 I want you to fill out the small claims and 1175 01:01:56.400 --> 01:01:59.400 because Bo knows where he is, BO can serve him. 1176 01:02:00.000 --> 01:02:02.639 And with the peace report, Kayla, you could also go 1177 01:02:02.719 --> 01:02:04.239 to the district attorney. 1178 01:02:04.119 --> 01:02:05.880 About the contractors trusting with. 1179 01:02:06.400 --> 01:02:10.119 This Carol person. I mean this guy. This guy really 1180 01:02:10.199 --> 01:02:12.880 took advantage of me and I'm pissed about it. So 1181 01:02:13.039 --> 01:02:15.239 we need to get your six thousand dollars and I'm 1182 01:02:15.320 --> 01:02:17.400 happy to serve the papers for. 1183 01:02:17.519 --> 01:02:21.000 You absolutely, So hold on, Okay, we have to take 1184 01:02:21.039 --> 01:02:22.960 a break. Frank around the real estate man dot com. 1185 01:02:23.000 --> 01:02:24.880 You know how I feel about Frankie's a wonderful man. 1186 01:02:24.920 --> 01:02:27.400 He'll do a free market valuation of your home to 1187 01:02:27.480 --> 01:02:29.559 tell you what it will sell for what you'll net 1188 01:02:29.639 --> 01:02:31.679 and what you can buy. It's all free of charge, 1189 01:02:32.119 --> 01:02:34.480 and he is right up to snuff on all the 1190 01:02:34.599 --> 01:02:37.000 latest elements that will affect the price of your home. 1191 01:02:37.320 --> 01:02:39.559 Get a free analysis three h three nine two zero 1192 01:02:39.719 --> 01:02:40.800 sixteen twenty two. 1193 01:02:40.840 --> 01:02:42.480 Franc around the real estate Man dot com. 1194 01:02:46.239 --> 01:02:49.519 Go with a sure thing Denver's best roofer Excel Roofing 1195 01:02:49.599 --> 01:02:52.239 dot com. You don't pay a cent until you're content. 1196 01:02:55.639 --> 01:02:58.800 Time for an insurance check up free, no obligation. In comparison, 1197 01:02:58.960 --> 01:03:02.079 call Compass and Durance paying too much your coverage at 1198 01:03:02.159 --> 01:03:04.840 dozens of insurance companies find out now three all three 1199 01:03:05.000 --> 01:03:08.159 seven seven one help. You'll think you're his only customer 1200 01:03:08.199 --> 01:03:10.400 when you choose Frank durand the real Estate Man dot 1201 01:03:10.480 --> 01:03:13.800 com to list your home with Remax Alliance three all 1202 01:03:13.840 --> 01:03:15.760 three nine two zero sixteen twenty two. 1203 01:03:21.000 --> 01:03:22.440 Hi Tom Martino here. 1204 01:03:24.599 --> 01:03:26.800 Three O three seven one three Tom three oh three 1205 01:03:26.920 --> 01:03:28.760 seven one three eight two five five. 1206 01:03:30.039 --> 01:03:37.000 So Brenda, I read God, Almighty, I read your email. 1207 01:03:37.519 --> 01:03:41.960 What a nightmare? May I summarize some of this? You know, 1208 01:03:42.440 --> 01:03:47.719 by the way, we have had so many complaints about 1209 01:03:47.800 --> 01:03:55.159 this place. Really about no, no, no, no, about appliance. 1210 01:03:55.239 --> 01:03:57.679 Fact is this Appliance Factory Outlet. 1211 01:04:00.239 --> 01:04:01.480 Well that's where we bought it. 1212 01:04:01.599 --> 01:04:05.760 But the name actually Appliance Factory Outlet. I need to 1213 01:04:05.800 --> 01:04:07.599 know if it's the same ones we deal with here 1214 01:04:07.719 --> 01:04:08.159 in Denver. 1215 01:04:11.199 --> 01:04:12.719 Yeah it is. 1216 01:04:12.960 --> 01:04:16.280 You do have an Appliance Family outlet in Colorado. 1217 01:04:15.840 --> 01:04:18.440 Springs Appliants Factory. 1218 01:04:18.559 --> 01:04:19.519 Yeah, is it? 1219 01:04:19.639 --> 01:04:20.760 Well there's a big difference. 1220 01:04:20.840 --> 01:04:28.119 Now is it Appliance Factory Outlet or is it Appliance Factory. 1221 01:04:29.920 --> 01:04:31.280 It's Appliant's factory. 1222 01:04:31.920 --> 01:04:34.559 Okay, so that okay? 1223 01:04:34.639 --> 01:04:36.880 Oh well actually is it also wait wait that might 1224 01:04:36.960 --> 01:04:39.559 be is it Appliance Factor They could Now I don't 1225 01:04:39.559 --> 01:04:41.960 see outlet anymore in their name, so it's in their 1226 01:04:42.199 --> 01:04:43.760 you in their website. 1227 01:04:44.119 --> 01:04:47.679 But is it also Mattress Kingdom? Does that? Do you recall? 1228 01:04:48.320 --> 01:04:52.159 Okay, so it's Appliance Factory slash Mattress Kingdom. 1229 01:04:53.400 --> 01:04:56.679 Yes, they're the they're the ones, and. 1230 01:04:57.039 --> 01:05:03.000 They somehow they general rate more complaints than anyone. 1231 01:05:05.480 --> 01:05:09.599 They suck anyway. So you bought you bought a. 1232 01:05:09.800 --> 01:05:12.639 Washing machine and you had to take their warranty, right 1233 01:05:12.639 --> 01:05:14.559 because it doesn't come with a factory warranty. 1234 01:05:14.679 --> 01:05:14.800 Right. 1235 01:05:16.880 --> 01:05:21.199 Well, actually, I don't know if it's if it's their 1236 01:05:21.320 --> 01:05:24.480 warranty or if it's Speed Queen, because we signed up 1237 01:05:24.559 --> 01:05:25.599 for the warranty on that. 1238 01:05:25.719 --> 01:05:29.039 I didn't even know Speed Queen even makes domestic washers. 1239 01:05:29.119 --> 01:05:33.880 I thought they make them only for laundromats. But anyway, well, 1240 01:05:33.960 --> 01:05:36.239 do you know did you look at your look at 1241 01:05:36.239 --> 01:05:41.840 your paperwork closely? Because truly, I don't think that Appliance factory. 1242 01:05:42.440 --> 01:05:45.480 I mean, Mark one time drilled way down on these 1243 01:05:45.559 --> 01:05:50.719 people and he says they don't offer they do not 1244 01:05:51.079 --> 01:05:55.199 offer factory warranties because they buy I don't know, overstock 1245 01:05:55.360 --> 01:05:58.599 or something, and that they only have their own warranties. 1246 01:06:01.159 --> 01:06:06.400 Well, the the warranty on the bottom, Ashley says, Alliance 1247 01:06:06.639 --> 01:06:07.639 Laundry Systems. 1248 01:06:12.159 --> 01:06:14.800 Let's just go through the problem. The problem is you're 1249 01:06:14.840 --> 01:06:15.960 not getting any service. 1250 01:06:17.360 --> 01:06:20.519 No, they keep saying that they won't come to our 1251 01:06:20.639 --> 01:06:24.440 area because when I called, so I had When I called, 1252 01:06:24.639 --> 01:06:29.000 I had to call Big Queen and they said they 1253 01:06:29.119 --> 01:06:34.599 originally sent out a company and that company, like I 1254 01:06:34.639 --> 01:06:38.400 said in the email, never showed up, so like three 1255 01:06:38.440 --> 01:06:41.599 different times, and then I said, I want this company 1256 01:06:41.679 --> 01:06:45.599 fired off of my job. And then this other company 1257 01:06:45.719 --> 01:06:49.119 came and they showed up. But the guy's like well, 1258 01:06:49.159 --> 01:06:51.920 why did you why did you get speed queen? I've 1259 01:06:52.000 --> 01:06:55.400 never heard of this, this washing machine, I've never worked 1260 01:06:55.440 --> 01:06:59.559 on it, YadA YadA. And he said that it was 1261 01:07:00.400 --> 01:07:04.480 the motor, which it wasn't because it's still having issues. 1262 01:07:05.000 --> 01:07:07.320 And then where does this stand right now? 1263 01:07:09.000 --> 01:07:11.039 And by the way, what I'm reading on their website, 1264 01:07:11.480 --> 01:07:13.920 I don't know where Mark read this, but this fact 1265 01:07:14.039 --> 01:07:18.079 appliance factory outlet cite them on says they have full 1266 01:07:18.199 --> 01:07:22.119 factory warranties and they're new in the box, and it 1267 01:07:22.239 --> 01:07:26.039 says we have exclusive contracts with manufacturers to buy their 1268 01:07:26.119 --> 01:07:30.519 factory over stock at a big discount. And then and 1269 01:07:30.639 --> 01:07:34.000 then it says out of box units, even out of 1270 01:07:34.119 --> 01:07:38.039 box units have a new product, new condition, full warranty. 1271 01:07:38.440 --> 01:07:41.920 Now that might be the one where they provide the warranty. 1272 01:07:42.039 --> 01:07:44.920 I don't know. I just what we really was. 1273 01:07:44.960 --> 01:07:48.400 You're an out of box warranty or was it factory 1274 01:07:48.639 --> 01:07:49.320 a warranty? 1275 01:07:49.519 --> 01:07:50.000 Do we know? 1276 01:07:50.320 --> 01:07:52.679 Was it Did it come in a real like like 1277 01:07:52.800 --> 01:07:55.960 a box and everything like a brand new appliance? 1278 01:07:56.199 --> 01:07:59.840 Yeah, yeah, it was in a box and everything it 1279 01:08:00.239 --> 01:08:01.280 was it was in a box. 1280 01:08:03.000 --> 01:08:06.679 And you call the Alliance people, did you actually call 1281 01:08:06.760 --> 01:08:07.920 the Speed Queen people. 1282 01:08:09.559 --> 01:08:14.960 Both I've been I've been in contact with Speed Queen 1283 01:08:15.039 --> 01:08:17.239 and I have emails from Speed Queen and. 1284 01:08:17.640 --> 01:08:20.960 The last repair company, and they say that they're covering it. 1285 01:08:22.880 --> 01:08:25.640 Yes, then I'm not gonna Then then this is not 1286 01:08:25.760 --> 01:08:27.840 a Then this is not Appliance Factory. 1287 01:08:27.880 --> 01:08:30.319 Then this is an issue with Speed Queen. 1288 01:08:31.600 --> 01:08:34.239 Well, actually I don't know, because the last time the 1289 01:08:34.359 --> 01:08:37.640 last repair company I called was actually Appliant Factory. 1290 01:08:37.680 --> 01:08:39.439 I got to take a break. Hold on, hold on, 1291 01:08:39.520 --> 01:08:40.399 I'll come right back to you. 1292 01:08:44.479 --> 01:08:47.720 Go with a sure thing Denver's Best roofer Excel Roofing 1293 01:08:47.840 --> 01:08:48.279 dot com. 1294 01:08:48.439 --> 01:08:50.800 You don't pay a cent until your content. 1295 01:08:53.840 --> 01:08:57.000 Time for an insurance check up free no obligation comparison 1296 01:08:57.159 --> 01:09:00.680 call Compass Insurance paying too much your cover had dozens 1297 01:09:00.720 --> 01:09:03.439 of insurance companies find out now three all three seven 1298 01:09:03.560 --> 01:09:06.359 seven to one help. You'll think you're his only customer 1299 01:09:06.399 --> 01:09:08.600 when you choose Frank durand the real estate Man dot 1300 01:09:08.680 --> 01:09:12.000 com to list your home with Remax Alliance three all 1301 01:09:12.039 --> 01:09:19.680 three nine two zero sixteen twenty two. Hi Tom Martino, 1302 01:09:19.760 --> 01:09:23.520 your troubleshooter three O three seven one three talked seven 1303 01:09:23.600 --> 01:09:27.039 one three A two five five All right, So I 1304 01:09:27.119 --> 01:09:30.279 want to put someone on this thing right now, Brenda, 1305 01:09:31.000 --> 01:09:34.560 who feels like Tom, Doc you want to take okay, sure, 1306 01:09:34.840 --> 01:09:36.880 Let's call appliance factory out and see if we get 1307 01:09:36.880 --> 01:09:40.279 an immediate answer on we're confused about their warranties and 1308 01:09:40.359 --> 01:09:44.880 about her specific and who handles it and then where 1309 01:09:45.399 --> 01:09:49.199 the last thing you heard, Brenda was, was what the 1310 01:09:49.359 --> 01:09:50.239 last thing you heard? 1311 01:09:52.000 --> 01:09:57.279 The last thing I did was receive an email from there. 1312 01:09:58.479 --> 01:10:02.520 I don't know what hurts title one, but this is from. 1313 01:10:02.399 --> 01:10:07.159 The warranty company, right, yeah, all right, hang on, Doc 1314 01:10:07.319 --> 01:10:09.039 is going to talk to you off there. Let's see 1315 01:10:09.039 --> 01:10:11.439 if we can get something before the end of the show. 1316 01:10:11.600 --> 01:10:13.960 Just to word back, we have follow ups coming on 1317 01:10:14.119 --> 01:10:17.720 several and give your get your calls in. Go with 1318 01:10:17.840 --> 01:10:21.279 a sure thing Denver's Best roofer Excel roofing dot com. 1319 01:10:21.439 --> 01:10:27.159 You don't pay a cent until you're content. Time for 1320 01:10:27.239 --> 01:10:30.960 an insurance check up free no obligation comparison call Compass 1321 01:10:31.039 --> 01:10:34.279 Insurance paying too much your coverage at dozens of insurance 1322 01:10:34.319 --> 01:10:36.880 companies find out now three O three seven seven to 1323 01:10:36.880 --> 01:10:39.640 one help. You'll think you're his only customer When you 1324 01:10:39.760 --> 01:10:42.159 choose Frank durand the Real Estate man dot com to 1325 01:10:42.279 --> 01:10:45.479 list your home with Remax Alliance three oh three nine 1326 01:10:45.520 --> 01:10:47.079 two zero sixteen twenty two. 1327 01:10:55.000 --> 01:11:02.119 New need so you don't have run as fast as 1328 01:11:02.159 --> 01:11:02.640 we can. 1329 01:11:03.920 --> 01:11:06.560 Shooter's gonna help coming man. 1330 01:11:07.399 --> 01:11:13.279 This is the Troubleshooter Show. No Tom Martino, Hello Tom. 1331 01:11:13.119 --> 01:11:14.840 Martino here, Welcome to the show. 1332 01:11:15.000 --> 01:11:18.239 Three to zero three seven one three talk teroh three 1333 01:11:18.359 --> 01:11:20.640 seven one three eight two five five. 1334 01:11:21.039 --> 01:11:23.319 What is on your mind today? We got a lot 1335 01:11:23.479 --> 01:11:26.680 happening here as far as follow ups on cases. If 1336 01:11:26.720 --> 01:11:27.680 you have a case, if you. 1337 01:11:27.760 --> 01:11:31.520 Need help information referrals, give us a call directly. We've 1338 01:11:31.560 --> 01:11:35.319 been solving problems for forty five years. Longest running radio 1339 01:11:35.399 --> 01:11:37.960 show with the same host still on the air. 1340 01:11:38.319 --> 01:11:42.079 Damn it. How about that, hey, so you can call 1341 01:11:42.239 --> 01:11:43.479 us and get help. 1342 01:11:43.600 --> 01:11:49.640 We've recovered hundreds, literally hundreds of millions, hundreds of millions 1343 01:11:49.680 --> 01:11:52.920 of dollars over the years. And I just want to 1344 01:11:52.920 --> 01:11:54.800 bring something up, not that it's a big deal, but 1345 01:11:55.880 --> 01:11:58.760 I want to do to my horn here. 1346 01:11:59.640 --> 01:12:02.000 I think Bo is the one that handled the case. 1347 01:12:02.079 --> 01:12:06.239 Actually, Hey, Bo, so I hear Channel nine bragging about 1348 01:12:06.359 --> 01:12:08.840 you know, and by the way, Steve, Steve seems like 1349 01:12:08.920 --> 01:12:12.039 a good young man. Steve on your side. He just 1350 01:12:12.119 --> 01:12:14.880 got into the consumer business. And and of course they're 1351 01:12:14.960 --> 01:12:17.600 they're you know, the the news headline said, you know 1352 01:12:17.800 --> 01:12:24.119 that this woman was her ticket master tickets transferred out 1353 01:12:24.159 --> 01:12:28.359 of her account or their account, and uh until they 1354 01:12:28.479 --> 01:12:32.560 called and got it restored and and talked about the 1355 01:12:32.640 --> 01:12:33.680 ticket master problem. 1356 01:12:33.960 --> 01:12:35.920 And we must have done that how long ago? Bo 1357 01:12:36.159 --> 01:12:37.439 for someone that was. 1358 01:12:37.520 --> 01:12:40.119 Two weeks ago, I can't remember the person's we just. 1359 01:12:40.159 --> 01:12:43.840 Don't brag enough. We just don't brag enough about that. 1360 01:12:44.399 --> 01:12:47.000 And it was because of the involvement of the Troubleshooter 1361 01:12:47.119 --> 01:12:48.000 show that he got his. 1362 01:12:48.680 --> 01:12:50.680 So, by the way, by the way, let me explain this. 1363 01:12:51.079 --> 01:12:53.960 I'm happy that nine has a consumer department, and I 1364 01:12:54.079 --> 01:12:59.880 think Fox has whatever the cricky oh uh problem solvers. 1365 01:13:00.079 --> 01:13:01.319 And you know, I. 1366 01:13:03.039 --> 01:13:04.760 When I was doing it back in the day, I 1367 01:13:04.880 --> 01:13:05.760 was the only one doing it. 1368 01:13:05.880 --> 01:13:09.760 I'm really happy that people are jumping on this bandwagon 1369 01:13:09.840 --> 01:13:12.560 because to me, it's a very important part of the 1370 01:13:12.680 --> 01:13:18.239 news is helping people. I coined the phrase media with 1371 01:13:18.359 --> 01:13:23.640 a purpose, media with a purpose, and it's about time 1372 01:13:23.720 --> 01:13:26.520 people are doing it. So I don't I'm not putting 1373 01:13:26.520 --> 01:13:29.119 anyone down. I'm saying that's really good. But I don't 1374 01:13:29.119 --> 01:13:31.640 think we brag enough because that's all these stations do. 1375 01:13:32.199 --> 01:13:33.840 They do stuff and they brag about it. 1376 01:13:34.279 --> 01:13:36.479 I mean, look at the hundreds of millions of dollars. 1377 01:13:36.960 --> 01:13:39.119 Honest to god, I mean we I got to find. 1378 01:13:39.000 --> 01:13:42.079 A way to brag about it. Maybe anyway, Bo, you're on, 1379 01:13:42.279 --> 01:13:46.439 So let's talk about this Champion Windows, I said from 1380 01:13:46.479 --> 01:13:49.279 here at a zero, they suck. What's going on with 1381 01:13:49.439 --> 01:13:52.600 CHAMPI and we have an update? Tell me what call? 1382 01:13:52.680 --> 01:13:55.079 This is the first Tom. 1383 01:13:55.800 --> 01:13:58.399 His name caller's name is Ron. He called in on 1384 01:13:58.560 --> 01:14:01.960 October second, Wednesday, in the twelve o'clock hour. 1385 01:14:02.479 --> 01:14:07.439 Ron October second, Okay, go ahead, Okay. 1386 01:14:07.600 --> 01:14:11.159 So he contracted with Champion Windows to get a door 1387 01:14:11.479 --> 01:14:14.960 installed and a screen. The amount was of like around 1388 01:14:15.039 --> 01:14:17.840 nine thousand dollars. Yeah, about a year. I think he 1389 01:14:19.159 --> 01:14:21.840 had it installed September twenty twenty three. 1390 01:14:23.159 --> 01:14:24.159 And the doors. 1391 01:14:24.439 --> 01:14:26.520 But he called this October, right. 1392 01:14:26.560 --> 01:14:28.640 He called a couple of weeks ago. Yeah, yeah, yeah, 1393 01:14:29.199 --> 01:14:31.760 I got it, Tom says, following up on the content, he. 1394 01:14:31.760 --> 01:14:35.680 Said it was he ordered it. I bought it during 1395 01:14:35.800 --> 01:14:38.760 COVID and had nothing but trouble. 1396 01:14:39.479 --> 01:14:42.439 Yes, Champion did send one of their service techs out. 1397 01:14:42.920 --> 01:14:43.199 Good. 1398 01:14:43.479 --> 01:14:46.000 Oh yeah, I believe they sent the service tech out. 1399 01:14:46.039 --> 01:14:49.960 In September twenty three, the service tech John said that 1400 01:14:50.399 --> 01:14:52.239 it was beyond repair. 1401 01:14:52.359 --> 01:14:55.359 That Now is this that they told you or is 1402 01:14:55.439 --> 01:14:58.239 this this is what they told Ron the caller. 1403 01:14:58.840 --> 01:15:02.039 Okay, they told him that he's going to go back 1404 01:15:02.039 --> 01:15:06.199 to the company and recommend they just replace everything. But 1405 01:15:06.399 --> 01:15:09.279 Ron's pretty reasonable, he said, I just want a new door. 1406 01:15:09.439 --> 01:15:13.079 I want the door to work, right. So I called 1407 01:15:13.439 --> 01:15:20.359 Champion four times. They ghosted me. So then I sent 1408 01:15:21.199 --> 01:15:27.960 two emails and Champion Windows is on someone else's referral list. 1409 01:15:29.079 --> 01:15:31.000 Yeah, okay, I'm not going to go down that road. 1410 01:15:31.119 --> 01:15:33.560 But it's it's it's Dave. He's a good guy, Dave. Okay, 1411 01:15:33.880 --> 01:15:36.239 I didn't know we should let them know about this. 1412 01:15:37.600 --> 01:15:39.399 I kind of want to let them know about it, 1413 01:15:39.520 --> 01:15:39.760 but in. 1414 01:15:39.800 --> 01:15:40.359 A nice way. 1415 01:15:40.479 --> 01:15:42.720 Let them know about him. Man, I mean, Champion sucks. 1416 01:15:42.760 --> 01:15:43.960 They're a bad company. 1417 01:15:45.000 --> 01:15:47.479 I offered them to come on air just to give 1418 01:15:47.520 --> 01:15:48.600 their side of the story. 1419 01:15:48.720 --> 01:15:51.000 Anything I care about. I don't care if they come 1420 01:15:51.000 --> 01:15:52.960 on the air. Are they going to fix the problem. 1421 01:15:53.039 --> 01:15:56.840 That's true? Are they going to if they ghosted me 1422 01:15:56.960 --> 01:15:59.319 off of four phone calls? And two emails. I don't 1423 01:15:59.319 --> 01:16:03.039 think they're going to help run out at all. I 1424 01:16:03.159 --> 01:16:04.600 think I need to pay them a visit. 1425 01:16:05.680 --> 01:16:07.720 Well, they're not even in town anymore. 1426 01:16:07.760 --> 01:16:10.000 They moved there and look they moved there off I 1427 01:16:10.079 --> 01:16:11.600 don't even know who they have in town. 1428 01:16:12.239 --> 01:16:14.560 There is an office I believe up in North Denver. 1429 01:16:15.760 --> 01:16:17.079 I don't have the address. 1430 01:16:17.199 --> 01:16:20.039 But you know, this is a company that was taken over. 1431 01:16:20.359 --> 01:16:23.079 Okay, they used to be a really good company and 1432 01:16:23.159 --> 01:16:26.560 then they were taken over by some giant consolidator. They 1433 01:16:26.840 --> 01:16:31.279 really suck. I mean, they have terrible customer service. And 1434 01:16:31.720 --> 01:16:34.399 I don't care if my friend Dave Logan represents him. 1435 01:16:34.399 --> 01:16:38.640 They suck. Okay, I know that more. You know why 1436 01:16:38.680 --> 01:16:41.720 I know that more because I get the complaints. 1437 01:16:43.039 --> 01:16:48.399 We have had so many complaints about them that go unanswered. 1438 01:16:49.399 --> 01:16:52.720 And I know they're listening Tom Champion Windows. They have 1439 01:16:52.760 --> 01:16:54.840 a lot of people. I know they listen to this show. 1440 01:16:54.880 --> 01:16:58.119 So call us people. Why do you guys suck so much? 1441 01:16:59.359 --> 01:17:03.680 Please tell I don't want you to suck. I used 1442 01:17:03.720 --> 01:17:06.319 to do commercials for Champion. Did you know that? 1443 01:17:08.039 --> 01:17:10.720 I used to do commercials to them, and I used 1444 01:17:10.720 --> 01:17:13.600 to have them on my television show when I had 1445 01:17:13.720 --> 01:17:17.000 Martino TV and I had Paul Bono and the team. 1446 01:17:17.960 --> 01:17:22.199 I mean, seriously, he was a good guy when he left. 1447 01:17:22.319 --> 01:17:24.359 I think that's why he left. He never said why 1448 01:17:24.399 --> 01:17:26.920 he left. He said he was retiring. He didn't retire. 1449 01:17:27.279 --> 01:17:29.880 He went into another business. He's a great guy. And 1450 01:17:30.039 --> 01:17:32.520 what I think he saw the handwriting on the wall, 1451 01:17:32.960 --> 01:17:36.079 What the hell happened to Champion I think they were 1452 01:17:36.640 --> 01:17:42.359 these consolidators. They take over these companies and they just suck, 1453 01:17:42.800 --> 01:17:43.920 just like Camping World. 1454 01:17:44.119 --> 01:17:46.039 It's the same scenario. Yeah, this one. 1455 01:17:46.159 --> 01:17:49.199 He said Camping World wasn't a consolidator. It was the prophet, 1456 01:17:49.640 --> 01:17:53.119 you know, the guy, and I don't know if it was. 1457 01:17:53.680 --> 01:17:56.000 I don't think he made it suck. 1458 01:17:56.199 --> 01:17:56.680 It sucked. 1459 01:17:57.079 --> 01:17:59.760 That's why he got on board. He just didn't improve it. 1460 01:18:00.239 --> 01:18:04.720 It was going downhill before he got on board. So 1461 01:18:04.960 --> 01:18:08.159 I can't blame this guy. What's the hell's his name? 1462 01:18:08.199 --> 01:18:08.399 Again? 1463 01:18:08.479 --> 01:18:12.319 I forget, but he you know, he buys companies and 1464 01:18:12.399 --> 01:18:13.399 tries to turn them around. 1465 01:18:13.800 --> 01:18:15.239 Leminas something. 1466 01:18:15.359 --> 01:18:18.520 Lemnas the owner of Champion World minus yeah something that 1467 01:18:18.680 --> 01:18:22.399 You're right anyway, The bottom line is he didn't turn 1468 01:18:22.479 --> 01:18:22.960 them around. 1469 01:18:23.199 --> 01:18:26.119 They suck more than ever and so does champion. 1470 01:18:26.319 --> 01:18:28.800 Champion sucks. I can't get through to him, Tom, I 1471 01:18:29.039 --> 01:18:31.119 just like, I mean, they won't okay, they won't call 1472 01:18:31.199 --> 01:18:34.279 me back, and they won't respond to my emails. And 1473 01:18:34.399 --> 01:18:37.359 I know they're listening because they're a contractor. 1474 01:18:37.479 --> 01:18:41.479 I mean, well, you know, I don't think they're you 1475 01:18:41.640 --> 01:18:43.760 think they're listening, but they're a. 1476 01:18:43.800 --> 01:18:47.039 Bunch of subcontractors. There's is there an office here? I 1477 01:18:47.119 --> 01:18:48.439 don't even think there is. 1478 01:18:48.560 --> 01:18:50.319 I don't have those notes in front of me, but 1479 01:18:50.399 --> 01:18:51.800 they do. There is an office. 1480 01:18:52.880 --> 01:18:58.199 I hold on the deputy give me to have a 1481 01:18:58.359 --> 01:19:02.000 huge building showroom over there, right off of I seventies. 1482 01:19:02.039 --> 01:19:05.800 Not anymore, Havanah. Oh no, sess on their website. 1483 01:19:05.720 --> 01:19:09.039 That was closed. They used to have this giant factory 1484 01:19:09.159 --> 01:19:09.439 up there. 1485 01:19:09.560 --> 01:19:11.479 Yeah, that was on the north side of I seventy. 1486 01:19:11.560 --> 01:19:13.239 They have since moved to the south side of I 1487 01:19:13.399 --> 01:19:15.000 seventy at Havana. 1488 01:19:16.000 --> 01:19:19.439 Okay, Champion, what are they called? Champion? 1489 01:19:19.520 --> 01:19:20.800 Watt Champion windows? 1490 01:19:22.199 --> 01:19:25.720 Uh, Okay, let's see you know what, Why don't you 1491 01:19:25.800 --> 01:19:26.479 go visit them? 1492 01:19:28.319 --> 01:19:29.279 I want to get you page. 1493 01:19:29.319 --> 01:19:31.520 Where did you see this their way? Okay? 1494 01:19:31.640 --> 01:19:34.159 I just said, is there a local champion? I asked 1495 01:19:34.199 --> 01:19:38.800 my girlfriend. Okay, they say there's one on East fortieth. 1496 01:19:38.920 --> 01:19:39.920 Is that the one you're getting? 1497 01:19:40.079 --> 01:19:42.800 Yeah, one zero zero three five East fortieth And I've 1498 01:19:42.800 --> 01:19:44.319 seen it from the highway just recently. 1499 01:19:44.439 --> 01:19:46.600 Do a Google map on that, see what it is. 1500 01:19:47.520 --> 01:19:48.560 Bo It says one. 1501 01:19:49.680 --> 01:19:52.800 It says ten thousand and thirty five one zero zero 1502 01:19:52.920 --> 01:19:55.560 three five East fortieth Avenue, Suite four hundred. 1503 01:19:55.800 --> 01:19:58.279 Okay, maybe you on a drop by. 1504 01:19:58.760 --> 01:19:59.359 I can't get it. 1505 01:20:00.000 --> 01:20:03.039 Well, we're trying to help them, for God's sakes, we're 1506 01:20:03.119 --> 01:20:08.800 trying to help them. Now again, this is I'm looking 1507 01:20:08.880 --> 01:20:13.359 at this location online. Yep, they say they have this location. 1508 01:20:13.640 --> 01:20:18.880 So it says Denver, Denver Showroom. I did not even 1509 01:20:19.000 --> 01:20:23.000 know they still had a showroom up there by two windows. 1510 01:20:23.079 --> 01:20:26.520 Get too free, people right now. I have to be 1511 01:20:26.600 --> 01:20:29.359 honest with you, okay, really honest to God, I don't 1512 01:20:29.800 --> 01:20:33.000 I really don't wish ill on any company. I want 1513 01:20:33.119 --> 01:20:37.399 companies to thrive. I'm an entrepreneur. I want them to thrive. 1514 01:20:37.600 --> 01:20:41.199 I want them to do well. I want to help 1515 01:20:41.760 --> 01:20:47.479 them do that. There's no downside. Two great companies. It's 1516 01:20:47.800 --> 01:20:52.560 what a consumer advocate would want. Great companies. They say 1517 01:20:52.600 --> 01:20:56.319 they're open Monday through Thursday nine to four, Friday nine 1518 01:20:56.399 --> 01:20:58.239 to three, close, Saturday and Sunday. 1519 01:20:59.159 --> 01:21:00.680 So let's see what we can find out. 1520 01:21:00.760 --> 01:21:01.000 Both. 1521 01:21:01.079 --> 01:21:03.119 Thank you for letting me know that. What else you 1522 01:21:03.199 --> 01:21:04.239 got going on? Anything? 1523 01:21:05.920 --> 01:21:06.399 And doc? 1524 01:21:06.920 --> 01:21:10.000 You did you call on the doc we just talked 1525 01:21:10.000 --> 01:21:12.119 about the one just yeah, listen to this. 1526 01:21:12.279 --> 01:21:16.399 So I got in touch with some guy named James who. 1527 01:21:16.319 --> 01:21:19.119 Apparently which one was this? Hold on? This is just today? 1528 01:21:19.399 --> 01:21:22.159 Which one was this? Hey? 1529 01:21:22.199 --> 01:21:22.239 That? 1530 01:21:22.520 --> 01:21:27.960 Which one? Doc? Which one? Oh? The washing machine? Yeah? 1531 01:21:28.239 --> 01:21:29.760 The appliance factory? 1532 01:21:29.920 --> 01:21:33.119 Right, So I got in touch with James, who apparently 1533 01:21:33.199 --> 01:21:38.520 works for the warranty company. He gave appliance factory the 1534 01:21:38.680 --> 01:21:43.920 authorization to get her to exchange her washing machine for 1535 01:21:44.079 --> 01:21:44.760 brand new one. 1536 01:21:45.680 --> 01:21:49.159 What's her name again, Brenda? Yeah, I got it right here. Okay, 1537 01:21:49.239 --> 01:21:51.720 go ahead. So he is going to call. 1538 01:21:51.720 --> 01:21:54.720 Them and let me know who it was that he 1539 01:21:54.800 --> 01:21:58.560 spoke to that authorized the exchange, and then I will 1540 01:21:58.640 --> 01:22:00.479 tell Brenda that every thing is. 1541 01:22:00.479 --> 01:22:02.560 A go and she can get a new machine. 1542 01:22:03.359 --> 01:22:06.680 And okay, great man, great. So when did she buy 1543 01:22:06.800 --> 01:22:10.319 this originally? Oh, a couple of months ago. And it's 1544 01:22:10.359 --> 01:22:14.319 a washing machine, right correct? Okay? And and and sh 1545 01:22:14.359 --> 01:22:18.359 had nothing but tom it was a Speed Queen, right. 1546 01:22:19.720 --> 01:22:21.439 I didn't like I said, I didn't even know that 1547 01:22:21.720 --> 01:22:23.199 brand sold to consumers. 1548 01:22:23.680 --> 01:22:26.920 A Speed Queen washing machine who's over one thousand bucks. 1549 01:22:28.159 --> 01:22:30.600 Yeah, it's supposed to be really heavy. 1550 01:22:30.800 --> 01:22:33.920 Yeah, and she has had nothing because hopefully before the 1551 01:22:34.039 --> 01:22:36.079 end of the show, we'll get this straightened out. 1552 01:22:37.680 --> 01:22:37.960 Cool. 1553 01:22:38.199 --> 01:22:41.199 That's great, all right, so few thank you three O 1554 01:22:41.319 --> 01:22:43.479 three seven one three talks seven one three eight two 1555 01:22:43.560 --> 01:22:45.319 five five eight eight eight heating dot com. 1556 01:22:45.439 --> 01:22:46.760 Remember forty five dollars. 1557 01:22:47.199 --> 01:22:51.600 They're deep clean, forty five bucks with a no breakdown guarantee. 1558 01:22:51.600 --> 01:22:53.000 They're great people. I know them all. 1559 01:22:53.239 --> 01:22:55.800 They've been on my referral list more than twenty years 1560 01:22:55.880 --> 01:23:04.399 eight eight eight heating dot com. Go with a sure 1561 01:23:04.479 --> 01:23:07.920 thing Denver's best roofer Excel Roofing dot com. You don't 1562 01:23:07.920 --> 01:23:13.960 pay a cent until you're content. Time for an insurance 1563 01:23:14.039 --> 01:23:18.159 checkup free, no obligation. In comparison, call Compass Insurance paying 1564 01:23:18.199 --> 01:23:21.239 too much your coverage at dozens of insurance companies find 1565 01:23:21.279 --> 01:23:23.560 out now three all three seven seven to one help. 1566 01:23:23.800 --> 01:23:26.399 You'll think you're his only customer When you choose Frank 1567 01:23:26.479 --> 01:23:28.880 durand the real estate Man dot com to list your 1568 01:23:28.960 --> 01:23:32.079 home with Remax Alliance three all three nine two zero 1569 01:23:32.199 --> 01:23:38.840 sixteen twenty two, Come on three oh three seven one 1570 01:23:39.000 --> 01:23:41.800 three Talks seven one three eight two five five. 1571 01:23:42.640 --> 01:23:44.600 You know, as many of. 1572 01:23:44.640 --> 01:23:47.920 You know, we stream this show on the Troubleshooter Networks 1573 01:23:47.960 --> 01:23:52.039 YouTube channel, not on my personal one, but the Troubleshooter Network, 1574 01:23:52.800 --> 01:23:58.560 and you can find this I think referraless to but anyway, no, 1575 01:23:58.720 --> 01:24:02.239 the actual name of it is is, well, it's the referral, 1576 01:24:02.319 --> 01:24:06.239 it's the Troubleshooter Network. Yeah, Troubleshooter Tombrtina Radio on the 1577 01:24:06.239 --> 01:24:09.800 treble Shooter Network. And then the logo is the referralst logo. 1578 01:24:09.920 --> 01:24:17.039 But okay, so the discussion on there right now, I'm sorry, 1579 01:24:17.199 --> 01:24:21.479 I can't keep it quiet. Susan Mark claimed, not claim, 1580 01:24:21.880 --> 01:24:25.239 they wouldn't lie about it. They were at the Bronco. 1581 01:24:24.960 --> 01:24:26.119 Game yesterday. 1582 01:24:27.720 --> 01:24:28.720 And a lady. 1583 01:24:33.960 --> 01:24:40.359 Lost her it doesn't expect okay, yes, diarrhea. 1584 01:24:42.199 --> 01:24:50.359 And and it was splattering everywhere and on Mark, she 1585 01:24:50.560 --> 01:24:53.720 got to the restroom and splattered all over the bathroom. 1586 01:24:54.199 --> 01:24:57.439 They had to shut it down and call paramedics. 1587 01:24:59.119 --> 01:25:03.119 And the the uh. 1588 01:25:04.800 --> 01:25:09.039 Anyway, it was all over everything, and. 1589 01:25:09.199 --> 01:25:17.640 She said one guy literally slipped in Clorox wipes and 1590 01:25:19.119 --> 01:25:25.079 oh no, uh oh no, it was exploding as she 1591 01:25:25.279 --> 01:25:28.439 was walking down the stairs. I feel sorry for her, 1592 01:25:30.479 --> 01:25:33.239 but the guy that slipped and fell? Do you see 1593 01:25:33.279 --> 01:25:36.359 anybody on That expression comes from Tom. 1594 01:25:36.640 --> 01:25:41.840 Yeah, I don't say it, dot. Okay, we all heard it. Yes, 1595 01:25:42.039 --> 01:25:43.840 I know, expot of happens. 1596 01:25:44.119 --> 01:25:44.640 We get it. 1597 01:25:46.560 --> 01:25:52.000 That's why she needs water pros water, pure drinking water. Yeah, okay, 1598 01:25:53.000 --> 01:25:59.399 that poor woman. How embarrassing. Right, anyway, everyone felt bad 1599 01:25:59.479 --> 01:25:59.720 for her. 1600 01:25:59.760 --> 01:26:04.399 But how the heck? Who did that hit the news 1601 01:26:04.439 --> 01:26:10.960 at all? A really crappy game anyway, So that was 1602 01:26:11.119 --> 01:26:14.880 the big news at the Bronco game. I can't even 1603 01:26:14.960 --> 01:26:19.960 imagine Mark. Do you realize Mark gets upset about someone 1604 01:26:20.199 --> 01:26:21.720 coughing in his vicinity? 1605 01:26:22.800 --> 01:26:25.680 Can you imagine being splattered? Susan? 1606 01:26:25.720 --> 01:26:26.800 Why didn't he leave? 1607 01:26:27.760 --> 01:26:35.079 I'm surprised he stayed. And uh man, I'm. 1608 01:26:35.000 --> 01:26:39.880 Surprised he stayed. But anyway, this is a new level 1609 01:26:40.039 --> 01:26:46.279 of uh woo A problem right? Anyway, let's continue on 1610 01:26:46.439 --> 01:26:50.439 our problem solving three zero three seven one three talks 1611 01:26:50.479 --> 01:26:52.039 seven one three eight two five five. 1612 01:26:52.119 --> 01:26:54.560 Okay, so here's the text, Tom. 1613 01:26:55.159 --> 01:26:58.479 Obviously, only a portion of order we invest in comes 1614 01:26:59.039 --> 01:27:02.239 from our taps at home. A large portion comes from plants, 1615 01:27:03.039 --> 01:27:08.920 bottled liquids, and all over the US and other countries, 1616 01:27:09.399 --> 01:27:14.000 restaurants or anything that is made with water. A filtration 1617 01:27:14.279 --> 01:27:18.039 company will show us worthwhile at home. But why bother, 1618 01:27:19.159 --> 01:27:24.079 Oh no, excuse me, Why is it worth worthwhile to filter. 1619 01:27:23.960 --> 01:27:27.359 At home if everywhere else you go there's you don't 1620 01:27:27.439 --> 01:27:28.159 have pure water. 1621 01:27:28.279 --> 01:27:30.399 I mean, I know what he's saying. It's kind of 1622 01:27:31.000 --> 01:27:32.720 instrumountable and useless. 1623 01:27:33.199 --> 01:27:35.439 But I don't know. I think you drink a lot 1624 01:27:35.520 --> 01:27:38.159 at home, and you shower and bathe, and we have 1625 01:27:38.239 --> 01:27:41.119 to start someplace, right, I mean, we have to start someplace. 1626 01:27:41.159 --> 01:27:41.560 I agree. 1627 01:27:41.600 --> 01:27:43.640 I mean it's an no, you're right, but this is 1628 01:27:43.680 --> 01:27:46.199 a global it's a global issue and it's only going 1629 01:27:46.279 --> 01:27:49.560 to get worse. And I think the cost effective way 1630 01:27:49.800 --> 01:27:52.359 to treat it is at your home instead relying on 1631 01:27:52.439 --> 01:27:55.520 the municipality to do it. Look at Commerce City and. 1632 01:27:55.840 --> 01:27:57.840 They're talking about restaurants and everything. I know, I get you. 1633 01:27:58.159 --> 01:28:01.359 I get you, Bob Bob in Arvada who texted I 1634 01:28:01.479 --> 01:28:01.760 get you. 1635 01:28:02.000 --> 01:28:04.159 It is all over. But I mean that doesn't mean 1636 01:28:04.199 --> 01:28:07.239 you toss up your hands and don't do anything. So 1637 01:28:07.760 --> 01:28:08.600 so that's just like. 1638 01:28:10.119 --> 01:28:12.640 I don't know, maybe you limit yourself from drinking water 1639 01:28:12.760 --> 01:28:14.479 elsewhere if you don't know where it comes from. 1640 01:28:15.119 --> 01:28:18.279 They're gonna make taxpayers pay for the upgrades and improvements. 1641 01:28:18.800 --> 01:28:22.600 And so right now Commer City are paying sales tax 1642 01:28:22.800 --> 01:28:26.199 for a water treatment system that no longer functions. 1643 01:28:26.239 --> 01:28:31.000 Probably even even but no cities can never meet the 1644 01:28:31.119 --> 01:28:35.880 EPA guidelines. They can't because there's too many You can't 1645 01:28:35.920 --> 01:28:40.079 transport water that far and purify to that extent would 1646 01:28:40.079 --> 01:28:41.600 be cost prohibitive. 1647 01:28:41.319 --> 01:28:43.079 Correct, and plus what are you going to do with 1648 01:28:43.159 --> 01:28:45.880 the expired media? It's gonna have to be incinerated. So 1649 01:28:46.000 --> 01:28:48.720 it makes sense to do you know, give people talk 1650 01:28:48.760 --> 01:28:52.479 about subsidies for you know, uh, solar panels and e 1651 01:28:52.640 --> 01:28:53.760 bikes we should. 1652 01:28:53.520 --> 01:28:59.920 Get of course. Now, okay, what about well water? Want 1653 01:29:00.199 --> 01:29:00.960 somebody wond to know? 1654 01:29:01.159 --> 01:29:03.399 I would say that depending on where you are, it's 1655 01:29:03.479 --> 01:29:06.279 not immune, but it can be close to immune. 1656 01:29:06.560 --> 01:29:09.720 No, well water's going forever chemical issues. It's it's from 1657 01:29:09.760 --> 01:29:12.800 the rain. It from the rain. Absolutely the only thing 1658 01:29:12.840 --> 01:29:16.119 that well wought. Do you think that they've actually measured 1659 01:29:16.159 --> 01:29:17.239 PIFAs in well water? 1660 01:29:17.920 --> 01:29:22.399 Every major body of water in Colorado is contaminated with PIFAs. 1661 01:29:22.479 --> 01:29:25.359 That's a fact. Same with the ocean, same with the 1662 01:29:25.399 --> 01:29:28.520 Great Lakes. I mean there's articles out there. You can 1663 01:29:28.560 --> 01:29:31.680 go to Google right now, Great Lakes pifos contamination and 1664 01:29:31.800 --> 01:29:33.000 it's all over the Great Lakes. 1665 01:29:34.039 --> 01:29:34.319 Wow. 1666 01:29:34.680 --> 01:29:38.640 Okay, so on my Google voice someone wants to know 1667 01:29:39.039 --> 01:29:42.560 about plastic found in testicles? 1668 01:29:43.000 --> 01:29:46.880 Yes, by well, first of all, who was testing that 1669 01:29:47.079 --> 01:29:49.159 for that? I mean, I mean that. I don't mean 1670 01:29:49.239 --> 01:29:51.439 to make a joke, but I mean, why were they 1671 01:29:51.560 --> 01:29:55.479 testing testicles? Well, it's exactly. 1672 01:29:55.479 --> 01:29:57.720 It's the same when when you know, months ago when 1673 01:29:57.760 --> 01:30:02.319 Doc first mentioned the fundament placentis so you know, you cadaver, 1674 01:30:02.520 --> 01:30:04.920 they they do analysis. They found him in the arteries 1675 01:30:04.960 --> 01:30:07.640 of the heart. It's all over the human body. Now 1676 01:30:08.359 --> 01:30:10.279 you know they're worried about it, you know, getting into 1677 01:30:10.880 --> 01:30:12.640 you know, our brain tissue. 1678 01:30:13.600 --> 01:30:13.960 All right. 1679 01:30:15.319 --> 01:30:19.479 Wow three oh three seven one three talk three oh 1680 01:30:19.560 --> 01:30:22.479 three seven to one three eight two five five. Maybe 1681 01:30:22.520 --> 01:30:25.199 a lawsuit at that Bronco game from the woman if 1682 01:30:25.279 --> 01:30:27.680 she ate at the Bronco game, maybe she can say 1683 01:30:27.800 --> 01:30:31.279 she was they caused that which caused her pain and 1684 01:30:31.359 --> 01:30:35.880 suffering and embarrassment. And but that literally is toxic waste 1685 01:30:36.000 --> 01:30:39.720 by the way, I mean it's considered a biohazard and 1686 01:30:39.800 --> 01:30:41.760 they gave Mark some Clorox wipes. 1687 01:30:42.279 --> 01:30:44.239 Oh my god, I wish he was on so we 1688 01:30:44.279 --> 01:30:45.079 could talk about it. 1689 01:30:45.680 --> 01:30:48.560 Mark Collin Man, I know he's out doing business right now, 1690 01:30:48.640 --> 01:30:52.039 but call in three oh three seven to one three talk. 1691 01:30:52.279 --> 01:30:53.279 Compass Insurance Group. 1692 01:30:53.439 --> 01:30:55.520 Do a free insurance check up to see you're not 1693 01:30:55.600 --> 01:30:58.520 paying too much, You're not under insured, maybe even over insured. 1694 01:30:58.560 --> 01:31:00.720 Whatever it is, they will, honest to god tell you 1695 01:31:00.760 --> 01:31:03.079 if you have a great deal too. Three oh three 1696 01:31:03.319 --> 01:31:14.920 nine nine six nine Thousandthinsurancehealthcenter dot com. Go with a 1697 01:31:15.039 --> 01:31:18.560 sure thing Denver's best roofer Excel Roofing dot com. You 1698 01:31:18.600 --> 01:31:24.199 don't pay a cent until you're content than time for 1699 01:31:24.279 --> 01:31:28.000 an insurance check up, free no obligation comparison call Compass 1700 01:31:28.079 --> 01:31:31.319 Insurance Paying too much your coverage at dozens of insurance 1701 01:31:31.359 --> 01:31:33.920 companies find out now three oh three seven seven to 1702 01:31:33.920 --> 01:31:36.680 one help. You'll think you're his only customer when you 1703 01:31:36.800 --> 01:31:39.199 choose Frank durand the real estate Man dot com to 1704 01:31:39.319 --> 01:31:42.479 list your home with Remax Alliance three oh three nine 1705 01:31:42.560 --> 01:31:44.039 two zero sixteen twenty two. 1706 01:31:48.239 --> 01:31:54.560 Hi, Tom Orsino, your troubleshooter three oh three seven one 1707 01:31:54.680 --> 01:31:56.880 three talks seven one three eight two five five. 1708 01:31:57.920 --> 01:32:02.079 So let me get here to our why schild here? Okay, 1709 01:32:02.199 --> 01:32:05.560 so let's talk to Deputy D. You have a follow 1710 01:32:05.640 --> 01:32:07.560 up on one of these D. I can't find the 1711 01:32:07.600 --> 01:32:09.920 original call, but I trust you. 1712 01:32:10.199 --> 01:32:11.359 Go ahead, well Tom. 1713 01:32:11.439 --> 01:32:14.520 On the twentieth of September, a consumer named Sandy called 1714 01:32:14.560 --> 01:32:19.319 in from southern Colorado who said that squirrels infiltrated her 1715 01:32:19.439 --> 01:32:21.800 solar panel array on the roof and caused about three 1716 01:32:21.840 --> 01:32:24.359 and a half thousand dollars in damages. And she feels 1717 01:32:24.439 --> 01:32:28.239 that the original contractor should be financially responsible for the 1718 01:32:28.319 --> 01:32:29.600 repairs and replacements. 1719 01:32:29.680 --> 01:32:32.039 But why if it had to do with squirrels. That's 1720 01:32:32.079 --> 01:32:35.720 the one I don't understand. Why would they be responsible? 1721 01:32:35.960 --> 01:32:40.640 The consumer alleged that the installation contractor did not properly 1722 01:32:40.760 --> 01:32:42.800 install a mesh called critter Guard. 1723 01:32:43.520 --> 01:32:44.880 Did she pay for gritter Guard? 1724 01:32:45.119 --> 01:32:48.159 Yes, that was part of the contract, And well, I spoke. 1725 01:32:48.760 --> 01:32:51.720 I looked at the photos that she and her repair 1726 01:32:51.800 --> 01:32:55.399 contractor had emailed me, and I spoke with a repair contractor, 1727 01:32:56.399 --> 01:32:59.079 and most very importantly, actually I also spoke with the 1728 01:32:59.119 --> 01:33:01.640 original installation contractor, and he told me a few things 1729 01:33:01.680 --> 01:33:04.439 that weren't that I didn't know as the result of 1730 01:33:04.479 --> 01:33:08.279 my conversations with a consumer. The original installation was approximately 1731 01:33:08.359 --> 01:33:09.279 seven years ago. 1732 01:33:09.600 --> 01:33:12.520 Oh my god, So it took seven years for this 1733 01:33:12.640 --> 01:33:13.039 to happen. 1734 01:33:13.199 --> 01:33:16.159 Yeah, But more than that, the original contractor warned the 1735 01:33:16.199 --> 01:33:20.600 consumer about squirrels. He says that her yard is overrun 1736 01:33:20.760 --> 01:33:24.239 with squirrels because she attracts them to her property by 1737 01:33:24.319 --> 01:33:29.960 feeding them. And he did previously repair critter guards several times, 1738 01:33:30.079 --> 01:33:33.199 the last time was approximately five years ago because there 1739 01:33:33.279 --> 01:33:37.039 had been I don't hail damage. No, I don't think 1740 01:33:37.119 --> 01:33:39.479 we can help her, not after all these years. But 1741 01:33:39.640 --> 01:33:44.000 more importantly, he recommended to her that she contract What 1742 01:33:44.000 --> 01:33:47.039 does critter guard do. It's just a mash. It looks 1743 01:33:47.079 --> 01:33:47.880 like chicken wire. 1744 01:33:48.079 --> 01:33:51.680 I saw it on photographs, supposed to protect from what 1745 01:33:51.880 --> 01:33:52.880 do rodents eat? 1746 01:33:53.279 --> 01:33:58.319 Well? Rodents are generally attracted to installation around wiring. For example, 1747 01:33:58.399 --> 01:34:02.159 That's why a lot of carrents so that they were 1748 01:34:02.239 --> 01:34:06.159 eating the wiring, they were eating the insula. They chew insulation. 1749 01:34:06.399 --> 01:34:10.479 There is something on wire insulation that attracts all rodents, 1750 01:34:10.600 --> 01:34:15.720 not just squirrels, and the installation contractor recommended to the 1751 01:34:15.800 --> 01:34:18.359 consumer that she has somebody come up there on a 1752 01:34:18.439 --> 01:34:21.920 regular basis to do a maintenance inspection on her credit 1753 01:34:22.000 --> 01:34:26.359 guard on the roof, because squirrels and other animals do infiltrate, 1754 01:34:27.760 --> 01:34:30.079 you know, they can pull it away. They can also 1755 01:34:30.159 --> 01:34:33.079 take advantage of hail and wind pulling the credit guard 1756 01:34:33.119 --> 01:34:37.319 away from the panels. And she never contracted with him, 1757 01:34:37.439 --> 01:34:39.159 or to the best of his knowledge, anyone else. 1758 01:34:39.279 --> 01:34:40.119 How much damage. 1759 01:34:40.920 --> 01:34:44.520 She estimates it at thirty five hundred dollars for repairs 1760 01:34:44.680 --> 01:34:45.600 and replacement. 1761 01:34:47.039 --> 01:34:51.760 So, hi, guys, I had a problem a couple of 1762 01:34:51.840 --> 01:34:55.479 years ago with our solar where we had. 1763 01:34:55.920 --> 01:34:58.560 Birds building next nests. 1764 01:35:00.079 --> 01:35:04.199 Early inside of our solar, and so they had to 1765 01:35:04.239 --> 01:35:06.640 put up some of these critter guards, and they took 1766 01:35:06.720 --> 01:35:10.359 care of all of the financing for it. 1767 01:35:10.640 --> 01:35:14.399 We didn't have to pay a thing cool the country. 1768 01:35:14.399 --> 01:35:15.960 The installation contractor took care of. 1769 01:35:16.000 --> 01:35:19.000 Yeah, but how can you blame hold on if they 1770 01:35:19.079 --> 01:35:22.199 installed critter guard and it didn't go bad for seven 1771 01:35:22.279 --> 01:35:26.720 years and she constantly attracts squirrels, I'm not so sure 1772 01:35:26.800 --> 01:35:28.680 this is their fault. 1773 01:35:29.079 --> 01:35:29.560 I agree. 1774 01:35:30.840 --> 01:35:33.800 I don't know, Kitchina, yours might have been different than that. 1775 01:35:34.239 --> 01:35:37.399 Well, I had birds. But I do have a pet 1776 01:35:37.479 --> 01:35:38.760 squirrel here. 1777 01:35:40.239 --> 01:35:43.600 What do you mean here, like at the office. What 1778 01:35:43.680 --> 01:35:45.479 do you mean a pet squirrel at the office. 1779 01:35:45.680 --> 01:35:50.399 Well, there's a squirrel that if I go out walking sometimes. Oh, 1780 01:35:50.520 --> 01:35:52.680 come on, he's very domesticated. 1781 01:35:52.920 --> 01:35:54.680 And is it the same one? 1782 01:35:55.079 --> 01:35:55.279 Yes? 1783 01:35:55.640 --> 01:35:56.479 Yeah, How do you know this? 1784 01:35:57.079 --> 01:35:59.039 Because I can see him. 1785 01:36:01.039 --> 01:36:01.880 You can see him. 1786 01:36:02.079 --> 01:36:04.560 He will he will jump on the bench next to me. 1787 01:36:05.159 --> 01:36:06.319 Andy, he recognizes you. 1788 01:36:06.560 --> 01:36:07.720 He will let me pet him. 1789 01:36:08.279 --> 01:36:11.119 Oh, come on, I sounds like rabies. Maybe. 1790 01:36:11.319 --> 01:36:16.000 Oh my gosh, you and Suzanne and Mark and Dragon. 1791 01:36:16.399 --> 01:36:18.159 No, I don't think that's normal. 1792 01:36:18.359 --> 01:36:20.720 Everybody, Okay, I like him? 1793 01:36:20.960 --> 01:36:23.760 All right? Did you ever get bitten? No, he doesn't 1794 01:36:23.840 --> 01:36:28.079 bite when you pet him. Does do you feed him? 1795 01:36:29.760 --> 01:36:30.840 He eats out of my hand. 1796 01:36:33.720 --> 01:36:36.479 Oh man, it's probably an old squirrel with no teeth. 1797 01:36:37.760 --> 01:36:38.800 I don't think so dark. 1798 01:36:39.720 --> 01:36:41.319 That sounds like a very sweet creature. 1799 01:36:41.560 --> 01:36:46.399 Yes, sounds like Doc is a very I better get 1800 01:36:46.399 --> 01:36:50.039 out of here. Okay, So we got more coming up 1801 01:36:50.079 --> 01:36:55.319 on the Tree Troubleshooter Show. I'm so bad. I swear 1802 01:36:55.359 --> 01:36:56.199 to you. I'm so bad. 1803 01:36:56.600 --> 01:36:59.279 One clear choice garage doors. They're great people. Twenty four 1804 01:36:59.319 --> 01:37:02.199 to seven service. If you have anything wrong with the 1805 01:37:02.239 --> 01:37:05.199 garage store, including the opener itself or the door itself. 1806 01:37:05.239 --> 01:37:07.479 They do it all and they're factor you're authorized on 1807 01:37:07.600 --> 01:37:11.279 most brands. They're good people. One Clear Choice Stores. 1808 01:37:11.640 --> 01:37:15.119 That's the website, one Clear Choice Doors dot com and 1809 01:37:15.640 --> 01:37:19.960 all of their prices are on that website. One Clear 1810 01:37:20.079 --> 01:37:20.960 Choice Stores dot com. 1811 01:37:26.399 --> 01:37:29.680 Go with a sure thing Denver's Best roofer Excel Roofing 1812 01:37:29.760 --> 01:37:32.399 dot com. You don't pay a cent until you're content, 1813 01:37:34.000 --> 01:37:38.239 wait time for an insurance check up free, no obligation. 1814 01:37:38.279 --> 01:37:42.119 In comparison, call Compass Insurance paying too much your coverage 1815 01:37:42.159 --> 01:37:44.800 at dozens of insurance companies find out now three all 1816 01:37:44.840 --> 01:37:47.199 three seven to seven to one help. You'll think you're 1817 01:37:47.239 --> 01:37:49.760 his only customer when you choose Frank durand the real 1818 01:37:49.880 --> 01:37:52.840 estate Man dot com to list your home with Remax 1819 01:37:52.920 --> 01:37:55.920 Alliance three all three nine two zero sixteen twenty two. 1820 01:37:58.880 --> 01:38:02.640 Hi Tom Martinez here three O three seven one three 1821 01:38:02.760 --> 01:38:07.640 talk seven one three eight two five five. Another text 1822 01:38:07.640 --> 01:38:12.600 from Paul Paul or for Paul for the water systems. 1823 01:38:13.479 --> 01:38:14.359 Someone wants to know. 1824 01:38:15.880 --> 01:38:19.079 Has there ever been any tie in to the met 1825 01:38:19.159 --> 01:38:24.479 Nanoplastics or Forever Chemicals and all Zheimer's or anything like that. 1826 01:38:25.920 --> 01:38:28.560 I haven't read anything, but I'm sure that that, Yeah, 1827 01:38:28.800 --> 01:38:30.800 it's not going to be helpful to you. Absolutely not. 1828 01:38:31.640 --> 01:38:35.079 Here's here's the concern about the nanoplastics. People that have 1829 01:38:35.279 --> 01:38:40.560 stints for blood clotting or you know, arteries closing. You know, 1830 01:38:40.680 --> 01:38:43.359 that's the other fear is that the nanoplastics will get 1831 01:38:43.399 --> 01:38:46.439 into that fatty tissue and get into that cholesterol that 1832 01:38:46.640 --> 01:38:49.199 creates the you know, heart problem and also. 1833 01:38:49.119 --> 01:38:50.279 You know with blood clots. 1834 01:38:51.800 --> 01:38:55.920 Okay, someone also wants to know, then what about it? Like, 1835 01:38:57.600 --> 01:39:00.840 it's in our foods, right, it's in our processed foods. 1836 01:39:01.279 --> 01:39:03.800 It's in like if it's in meat, it's and everything. 1837 01:39:04.119 --> 01:39:07.439 Somebody else once again is also saying, Tom, what good 1838 01:39:07.560 --> 01:39:10.199 is trying to filter our water? I mean, I think 1839 01:39:10.359 --> 01:39:14.760 it's because we probably consume more water than anything else 1840 01:39:14.800 --> 01:39:15.520 as far as. 1841 01:39:15.479 --> 01:39:18.680 That, and everything is made of water. It's also in beer. Right, 1842 01:39:18.960 --> 01:39:22.079 They found studies of you know, nanoplastics and beer. So 1843 01:39:22.439 --> 01:39:25.159 you have to start someplace. I mean, it's get it's 1844 01:39:25.239 --> 01:39:28.840 at the point where it's going to create medical issues, 1845 01:39:28.960 --> 01:39:30.720 and you know, we all know whether. 1846 01:39:30.560 --> 01:39:33.880 They can just to coin the phrase water change, absolutely, 1847 01:39:34.479 --> 01:39:35.680 climate change a water. 1848 01:39:35.720 --> 01:39:37.760 Change now I agree with you there is. 1849 01:39:38.159 --> 01:39:41.199 I mean really, because those members of the Church of 1850 01:39:41.640 --> 01:39:43.520 climate Change should also add water. 1851 01:39:43.840 --> 01:39:46.159 I think this is more important than global warming. I mean, 1852 01:39:46.199 --> 01:39:47.640 this is this is going to get to the point. 1853 01:39:47.680 --> 01:39:50.760 Now it's not global warming anymore, it's climate change, climate change. 1854 01:39:51.279 --> 01:39:53.720 I don't mean to doubtload what happens if you get 1855 01:39:53.840 --> 01:39:57.920 a body water that they declare is unsafe for consumption? 1856 01:39:58.359 --> 01:39:59.159 So what are they going to do? 1857 01:39:59.359 --> 01:40:01.760 And if they go to reusable water from the toilet 1858 01:40:01.840 --> 01:40:04.199 to the tap, how dangerous can that be? 1859 01:40:04.520 --> 01:40:06.640 Now? By the way, the toilet to the tap is 1860 01:40:06.720 --> 01:40:07.279 a real deal. 1861 01:40:07.359 --> 01:40:11.359 Is it's happening right now? Where Commerce city? Excuse me? 1862 01:40:11.920 --> 01:40:14.199 Castle Rock is well published? 1863 01:40:14.279 --> 01:40:17.159 I'm sure. Wait are they actually doing it? They're actually 1864 01:40:17.239 --> 01:40:19.279 doing it? See in theory people are. 1865 01:40:19.359 --> 01:40:23.119 It's already happening because whatever is dumped into Platte River downstream, 1866 01:40:23.239 --> 01:40:25.439 somebody's taking it out, so technically. 1867 01:40:25.079 --> 01:40:29.800 It's reusable water. It's that fast. Castle Rock, excuse me, 1868 01:40:30.479 --> 01:40:31.279 is doing it right now. 1869 01:40:31.319 --> 01:40:33.319 I think about thirty five percent of their water and 1870 01:40:33.399 --> 01:40:34.479 it's going to even get higher. 1871 01:40:34.880 --> 01:40:36.479 Is right from the toilet to the tap? 1872 01:40:37.479 --> 01:40:41.399 Okay, So when you say from the toilet to the tap, Okay, 1873 01:40:41.720 --> 01:40:44.000 what do they do as far are you telling me? 1874 01:40:44.159 --> 01:40:47.239 Also, you said that human waste is being used as fertilizer. 1875 01:40:48.000 --> 01:40:51.359 Absolutely correct, that's been a common practice and it's case wait. 1876 01:40:51.199 --> 01:40:56.680 Wait wait wait, So these facilities, yes, water filtration and 1877 01:40:56.800 --> 01:40:57.560 sewer systems. 1878 01:40:57.640 --> 01:41:01.560 Right, Well, there're two separate plants, the sewer plant and 1879 01:41:01.640 --> 01:41:03.800 the water plant, right, two separate right. 1880 01:41:04.000 --> 01:41:09.119 Right, but it's it's close together. So the the septic did. 1881 01:41:09.039 --> 01:41:13.359 They send water from the septic from the sewer plant. 1882 01:41:14.079 --> 01:41:18.399 They they take that affluent and send it to water filtration. 1883 01:41:18.960 --> 01:41:22.720 They send it either dumper right into the plant platte 1884 01:41:22.760 --> 01:41:28.680 river or they're gonna chemically enhance and clean it and 1885 01:41:28.800 --> 01:41:30.960 send it right, you know, to the water treatment district. 1886 01:41:31.359 --> 01:41:34.319 So the water treatment district will take that water. You've 1887 01:41:34.359 --> 01:41:39.159 seen those big you know, water containers and municipalities. Yeah, 1888 01:41:39.359 --> 01:41:45.439 so there's thirty four million metric tons of sludge produced 1889 01:41:45.479 --> 01:41:50.239 every day and that's something that they would take, they 1890 01:41:50.279 --> 01:41:54.199 would process and sell it for fertilizer. Now, you know, 1891 01:41:54.359 --> 01:41:56.680 there was a farm in Texas that bought it, and 1892 01:41:56.840 --> 01:41:59.640 this whole you know, basically farmland is contaminated. 1893 01:41:59.680 --> 01:42:00.680 One was in Michigan. 1894 01:42:01.279 --> 01:42:04.359 And my point is that if it's so contaminated with 1895 01:42:04.520 --> 01:42:08.119 forever chemicals, what's that say about the current state of 1896 01:42:08.359 --> 01:42:09.760 you know, us, the humans. 1897 01:42:10.239 --> 01:42:14.079 Okay, we have another problem we haven't even talked about. 1898 01:42:14.640 --> 01:42:17.319 That's prescription drugs and antibiotics and all. 1899 01:42:17.239 --> 01:42:20.479 That exactly that's in the world. You pay to forever chemicals. 1900 01:42:21.199 --> 01:42:25.920 You have plastics and nanoplastics, and you have prescription drugs. 1901 01:42:26.000 --> 01:42:30.000 Pharmaceuticals is to me is the because you can't filter 1902 01:42:30.159 --> 01:42:33.760 them out well, reverse osmosis can absolutely help. 1903 01:42:34.279 --> 01:42:35.319 You know, you can never say no. 1904 01:42:35.439 --> 01:42:38.000 I'm not talking about the point of use like reverse, 1905 01:42:38.359 --> 01:42:40.000 I'm talking about municipal. 1906 01:42:39.680 --> 01:42:40.319 You know, they can't. 1907 01:42:40.439 --> 01:42:43.840 Absolutely they can't. There's just no way right now. The 1908 01:42:43.960 --> 01:42:46.960 technology is not there unless you unless you have a 1909 01:42:47.079 --> 01:42:52.479 municipality that you know is eighty four million dollars is 1910 01:42:52.520 --> 01:42:56.359 the average price tag for you know, water purification filtration system. 1911 01:42:56.720 --> 01:42:59.239 But you have to think about the volume and then 1912 01:42:59.319 --> 01:43:02.039 the volume that filters and how long you know that that. 1913 01:43:02.119 --> 01:43:03.159 Filter is going to last. 1914 01:43:03.239 --> 01:43:07.159 So here's what I think every single home in my opinion, 1915 01:43:08.279 --> 01:43:12.640 I mean, I'm not so sure about retro well, no, 1916 01:43:12.800 --> 01:43:16.439 retrofitting's fine too, but I think in the future, every 1917 01:43:16.520 --> 01:43:18.560 home should have some kind of solar component. 1918 01:43:19.439 --> 01:43:21.079 It should have some kind of water. 1919 01:43:21.000 --> 01:43:23.720 Treatment for drinking, even if you don't do for the 1920 01:43:23.760 --> 01:43:27.560 whole house for laundry. Everyone should have water treatment for drinking. 1921 01:43:27.720 --> 01:43:33.560 Everyone Because municipalities, I think they would save money doing 1922 01:43:33.760 --> 01:43:38.880 a tax credit for a drinking system then rather than 1923 01:43:38.960 --> 01:43:40.359 fixing up the sewer plant. 1924 01:43:40.560 --> 01:43:43.039 So I totally agree with you and think about this. 1925 01:43:43.279 --> 01:43:45.279 If you treated the water at the home, then the 1926 01:43:45.359 --> 01:43:47.760 waste water going back in it, it's going to be treated. 1927 01:43:47.840 --> 01:43:50.600 It's not going to have the level contaminants, so you 1928 01:43:50.760 --> 01:43:52.680 start better all the way around, exactly. 1929 01:43:52.760 --> 01:43:53.079 All right. 1930 01:43:53.159 --> 01:43:55.359 That's water pros with us today three zho three eight 1931 01:43:55.479 --> 01:43:56.760 six two five five five four. 1932 01:43:56.840 --> 01:43:58.279 We have more coming up. Get your calls in. 1933 01:43:59.000 --> 01:44:02.279 Go with a sure thing Denver's Best roofer Excel Roofing 1934 01:44:02.359 --> 01:44:05.000 dot com. You don't pay a cent until you're content. 1935 01:44:05.920 --> 01:44:10.840 Three time for an insurance check up, free no obligation 1936 01:44:10.960 --> 01:44:14.840 comparison call Compass Insurance paying too much your coverage at 1937 01:44:14.880 --> 01:44:17.600 dozens of insurance companies find out now three oh three 1938 01:44:17.760 --> 01:44:20.319 seven seven to one help. You'll think you're his only 1939 01:44:20.479 --> 01:44:22.880 customer when you choose Frank durand the Real Estate Man 1940 01:44:22.960 --> 01:44:26.359 dot com to list your home with Remax Alliance three 1941 01:44:26.439 --> 01:44:28.520 oh three nine two zero sixteen twenty two. 1942 01:44:30.119 --> 01:44:39.560 Yeah, ripped off, bad news? You need advice? Who you 1943 01:44:39.720 --> 01:44:44.680 don't have the come running just as fast as we can. 1944 01:44:45.600 --> 01:44:47.319 Show Shooter's gonna help. 1945 01:44:47.600 --> 01:44:53.680 Come man, This is the Troubleshooter Show. No Tom Martino. 1946 01:44:54.159 --> 01:44:57.680 Hello, Tom Martino, Here to the show. Three O three 1947 01:44:57.920 --> 01:45:00.840 seven one three talk three old three three seven one 1948 01:45:01.000 --> 01:45:03.680 three eight two five five. Welcome. 1949 01:45:04.000 --> 01:45:08.359 So let's talk about your problems, questions and complaints. We've 1950 01:45:08.439 --> 01:45:11.760 had a lot to talk about. Let's go to Jennifer. Now, 1951 01:45:11.800 --> 01:45:14.640 who's calling in. Our number is three oh three Martino 1952 01:45:14.680 --> 01:45:16.479 that you can call it twenty four to seven three 1953 01:45:16.560 --> 01:45:18.720 zero three six two seven. 1954 01:45:19.000 --> 01:45:23.680 Eight four six ' six. Go ahead. What's happening, Jennifer? 1955 01:45:25.439 --> 01:45:27.119 Hi, thank you for taking my call. 1956 01:45:27.640 --> 01:45:28.319 What's happening? 1957 01:45:28.640 --> 01:45:31.199 I met pretty much at my west end here. So 1958 01:45:32.199 --> 01:45:38.079 I enrolled in a benefit through my employer. It was 1959 01:45:38.159 --> 01:45:40.720 a dependent health savings account. 1960 01:45:41.600 --> 01:45:42.279 Yeah huh. 1961 01:45:42.920 --> 01:45:45.920 The goal of the plan is to have funds go 1962 01:45:46.079 --> 01:45:48.560 into this plan and then I get a debit card 1963 01:45:48.720 --> 01:45:51.279 and those funds and then used for childcare. 1964 01:45:51.960 --> 01:45:54.920 That's oh wait wait, so okay, okay, not for healthcare. 1965 01:45:55.000 --> 01:46:00.079 This is for childcare. Correct, Okay, I didn't realize. I 1966 01:46:00.119 --> 01:46:03.600 didn't realize that you can use an HSA for childcare. 1967 01:46:05.000 --> 01:46:09.520 I didn't either, So this is specific to just dependent care, 1968 01:46:10.119 --> 01:46:13.600 got it? And I use the funds for child care 1969 01:46:13.680 --> 01:46:17.039 for my kids before school, after school care, and then 1970 01:46:17.720 --> 01:46:21.680 for summer camps. Because I was working and the company, 1971 01:46:21.800 --> 01:46:26.079 the third party company was overseeing the plan told me 1972 01:46:26.199 --> 01:46:29.359 that I needed to provide proof that this was indeed 1973 01:46:29.439 --> 01:46:34.680 for dependent care. So I submitted receipts forms and they. 1974 01:46:34.960 --> 01:46:36.960 Now, when you say the company, do you mean the 1975 01:46:37.159 --> 01:46:40.479 bank or do you mean some other administrator? 1976 01:46:41.720 --> 01:46:46.159 Another administrator, So my employer is who offers the plan, 1977 01:46:46.760 --> 01:46:49.880 and then there's a third party who oversees that plan. 1978 01:46:50.439 --> 01:46:52.600 I'm having problems with the third party. 1979 01:46:53.600 --> 01:46:56.239 Okay, got it. They're they're the claims administrator. 1980 01:46:57.479 --> 01:46:59.319 Correct, Okay, got got it? 1981 01:47:00.800 --> 01:47:03.640 Okay, So what kind of proof did they want? 1982 01:47:05.119 --> 01:47:07.880 They wanted receipts and then they wanted me to fill 1983 01:47:07.920 --> 01:47:11.159 out a form per transaction and we're talking about twenty 1984 01:47:11.199 --> 01:47:12.840 eight transactions. 1985 01:47:13.960 --> 01:47:14.680 And did you do that? 1986 01:47:16.359 --> 01:47:17.800 So I started the process. 1987 01:47:18.279 --> 01:47:22.439 And when they started approving the transactions, which were twenty 1988 01:47:22.520 --> 01:47:26.079 eight transactions, two of them were approved, and when I 1989 01:47:26.199 --> 01:47:30.920 called wax Is the company, they told me, hey, these 1990 01:47:31.199 --> 01:47:34.800 are starting to get approved because it's for the same merchant, 1991 01:47:34.960 --> 01:47:38.920 Denver Public Schools. I don't see why they wouldn't approve 1992 01:47:39.199 --> 01:47:44.000 the additional transactions because it's the exact same company, the 1993 01:47:44.079 --> 01:47:48.399 same merchant they've already approved to. Why wouldn't they approve 1994 01:47:48.439 --> 01:47:51.239 the other ones? So I thought we were in the clear. 1995 01:47:51.600 --> 01:47:53.479 All good, So how. 1996 01:47:53.399 --> 01:47:55.159 Many receipts did you provide? 1997 01:47:57.399 --> 01:48:00.399 Two to receipts for the. 1998 01:48:00.439 --> 01:48:02.239 Same merchant for Denver Public schools? 1999 01:48:03.000 --> 01:48:03.159 Right? 2000 01:48:03.479 --> 01:48:03.800 Okay? 2001 01:48:05.680 --> 01:48:08.880 And then what happened is I was like, it was 2002 01:48:08.920 --> 01:48:12.199 a nightmare for me to even get approval for these 2003 01:48:12.279 --> 01:48:15.079 two and I didn't want to have to go into 2004 01:48:15.159 --> 01:48:17.840 another year having to deal with this company, so I 2005 01:48:17.880 --> 01:48:22.760 didn't enroll in the plan again. Okay, beginning or excuse me, 2006 01:48:22.840 --> 01:48:26.159 middle of September, I got an email from my employer 2007 01:48:26.640 --> 01:48:31.000 telling me that they were going to start garnishing my 2008 01:48:31.119 --> 01:48:35.319 wages because I didn't provide proof that these funds were 2009 01:48:35.520 --> 01:48:36.359 for depending care. 2010 01:48:36.640 --> 01:48:38.960 Wait wait wait wait wait, but it was your money 2011 01:48:39.000 --> 01:48:41.119 to begin with, so I don't even understand this, and 2012 01:48:41.319 --> 01:48:43.760 HSA is money you put in there, right, do they. 2013 01:48:43.840 --> 01:48:44.560 Match it at all? 2014 01:48:46.000 --> 01:48:50.399 Non, Then even if see and I had an argument 2015 01:48:50.560 --> 01:48:54.199 like this before with a health savings account, I had 2016 01:48:54.199 --> 01:48:54.720 an argument. 2017 01:48:54.800 --> 01:48:59.439 Here was my argument. Okay, they said to me that 2018 01:48:59.680 --> 01:49:02.239 you're not allow You're only allowed to use it for 2019 01:49:02.359 --> 01:49:03.000 certain things. 2020 01:49:04.039 --> 01:49:07.800 But I said to them, you're just the plan administrator, 2021 01:49:07.880 --> 01:49:12.119 you're not responsible. In other words, it's none of their business. 2022 01:49:12.920 --> 01:49:16.760 If even if I didn't use the money properly, it 2023 01:49:16.960 --> 01:49:20.800 was my money. Now the IRS can do something about it. 2024 01:49:21.399 --> 01:49:24.199 But what do they mean. They're going to garnish your wages. 2025 01:49:24.359 --> 01:49:26.560 They're going to take your money back, and then what 2026 01:49:26.840 --> 01:49:28.800 what are they going to do with your money? If 2027 01:49:28.840 --> 01:49:30.399 you put your money in there. 2028 01:49:30.640 --> 01:49:34.920 Even if it was misused, it's still your money. So 2029 01:49:35.319 --> 01:49:37.800 so the government would have something to say about it, 2030 01:49:38.319 --> 01:49:41.920 you know. In other words, HSA has done before taxes, right, 2031 01:49:44.439 --> 01:49:49.159 so the most they could do is take what should 2032 01:49:49.199 --> 01:49:50.319 have been with held. 2033 01:49:50.600 --> 01:49:51.359 Is what they're saying. 2034 01:49:51.640 --> 01:49:54.159 They're not going to take your money, but they're going 2035 01:49:54.319 --> 01:49:57.119 to garnish your wages for what should have been withheld. 2036 01:49:57.239 --> 01:49:58.119 Is that what they're saying. 2037 01:49:59.640 --> 01:50:05.279 No, they're taking the full amount. So I contributed four 2038 01:50:05.760 --> 01:50:08.479 six hundred and sixty two dollars into this plan in 2039 01:50:08.560 --> 01:50:12.239 twenty twenty one, and now they are making me pay 2040 01:50:12.600 --> 01:50:17.680 almost three hundred dollars a week as garnishment back to them. 2041 01:50:17.760 --> 01:50:19.720 So I pretty okay, what are they going to do? 2042 01:50:19.920 --> 01:50:21.520 What are they going to do with your money? What 2043 01:50:21.600 --> 01:50:22.359 are they going to do with it? 2044 01:50:24.039 --> 01:50:27.920 Based on the email that they sent me, they told 2045 01:50:28.000 --> 01:50:33.319 me that it's going back into the FSA for administrative costs. 2046 01:50:36.239 --> 01:50:40.159 But wait a minute, this makes no sense. 2047 01:50:41.119 --> 01:50:44.880 Okay, let's take considered four feitted amounts and will be 2048 01:50:45.039 --> 01:50:49.439 used to offset administrative expenses to run the FSA plans. 2049 01:50:51.319 --> 01:50:53.840 They're taking it, not just giving it back to Hurricane. 2050 01:50:53.840 --> 01:50:56.960 Now they're literally said, but but Jennifer, here's the thing. 2051 01:50:58.159 --> 01:51:02.319 They're assuming. First of all, that they weren't used for 2052 01:51:02.439 --> 01:51:07.039 dependent care, and they were okay first But secondly, so 2053 01:51:07.199 --> 01:51:10.319 what they're saying is did you call it an HSA 2054 01:51:10.600 --> 01:51:12.479 or is it FSA? 2055 01:51:14.039 --> 01:51:14.680 I misspoke? 2056 01:51:14.800 --> 01:51:18.479 It is as in frank essay, not in trusting right. 2057 01:51:18.479 --> 01:51:19.319 A family savings. 2058 01:51:19.399 --> 01:51:22.079 All right, Okay, Now I understand this because I never 2059 01:51:22.159 --> 01:51:24.600 heard of the health savings being used. I've but the 2060 01:51:24.680 --> 01:51:29.000 Flexible Spending Account FSA you can use for dependent care. 2061 01:51:29.760 --> 01:51:30.039 Okay. 2062 01:51:30.439 --> 01:51:36.880 So dependent FSA dependent flexible spending is money withheld before 2063 01:51:37.039 --> 01:51:41.319 taxes to be used for whatever the dependent care is. 2064 01:51:42.119 --> 01:51:46.159 You used it for your children's stuff, and as well 2065 01:51:46.279 --> 01:51:50.960 you should. The plan administrator wanted proof. They wanted to 2066 01:51:51.000 --> 01:51:53.920 make sure you're not buying stuff for yourself or spending 2067 01:51:54.000 --> 01:51:56.720 it on crazy stuff like going to the movies and 2068 01:51:56.760 --> 01:51:57.600 stuff for your kids. 2069 01:51:57.720 --> 01:52:01.399 Right, So you provided some seats, but not all, is 2070 01:52:01.479 --> 01:52:01.840 that right? 2071 01:52:03.439 --> 01:52:03.800 Correct? 2072 01:52:04.800 --> 01:52:05.119 Okay? 2073 01:52:05.359 --> 01:52:07.720 Because they were from the same it was for Denver 2074 01:52:07.840 --> 01:52:10.560 Public schools, so they approved to for Denver Public schools. 2075 01:52:10.960 --> 01:52:14.720 Obviously it was for childcare. Why wouldn't they approve the 2076 01:52:14.840 --> 01:52:16.960 other ones if it was for the exact same. 2077 01:52:16.760 --> 01:52:21.720 Merchants, and they should have. So it's going to be 2078 01:52:23.680 --> 01:52:25.520 it's going to be a little battle. But we need 2079 01:52:25.640 --> 01:52:28.000 to teach them what to do. They they're idiots. 2080 01:52:29.960 --> 01:52:33.279 Well, and here's the other kicker is that I called 2081 01:52:33.319 --> 01:52:35.760 and said, well, what communication did you send to me 2082 01:52:35.920 --> 01:52:40.479 that you needed this information? They never sent me anything 2083 01:52:40.520 --> 01:52:43.439 in the mail. The email address that they had on 2084 01:52:43.600 --> 01:52:45.840 file for me that they said that they were sending 2085 01:52:45.880 --> 01:52:49.119 communications to was an email address that wasn't even mine. 2086 01:52:50.000 --> 01:52:52.720 I gave them every single I met email address, including 2087 01:52:53.119 --> 01:52:55.479 my employer's email address. 2088 01:52:55.680 --> 01:53:00.479 Now this administrator, what's the name of the administrator. 2089 01:53:01.680 --> 01:53:04.600 X w ex and where are they located? 2090 01:53:06.720 --> 01:53:07.720 I believe in Maine. 2091 01:53:09.079 --> 01:53:12.439 And they're better Business Bureau reviews. I mean they have 2092 01:53:12.640 --> 01:53:14.600 over two hundred reviews. 2093 01:53:14.840 --> 01:53:17.119 You see. Well, they get to keep the money with up. 2094 01:53:17.319 --> 01:53:18.600 So here's what they're saying. 2095 01:53:19.000 --> 01:53:26.000 If you don't use flexible spending, it's forfeited, right, that's 2096 01:53:26.039 --> 01:53:26.680 what they're saying. 2097 01:53:27.119 --> 01:53:30.119 So they're saying, technically you didn't. You didn't use it. 2098 01:53:30.439 --> 01:53:35.479 I paid into the plan. They they stay those the 2099 01:53:35.600 --> 01:53:39.479 payments that I used, or the funds that I put 2100 01:53:39.520 --> 01:53:43.159 into that plan were then given to DPS for childcare. 2101 01:53:43.680 --> 01:53:48.640 And now they're charging me an additional forty six as 2102 01:53:48.680 --> 01:53:49.279 a penalty. 2103 01:53:50.159 --> 01:53:53.399 Wait, additional to the money you wait, wait, wait, but 2104 01:53:53.520 --> 01:53:56.359 they're not taking the money you put in plus four thousand, 2105 01:53:56.479 --> 01:53:59.880 are they they are? What do you talk? 2106 01:54:00.159 --> 01:54:05.960 Your your money though, that was withheld even at worst, 2107 01:54:06.119 --> 01:54:09.399 even if you were totally guilty, Even if you were 2108 01:54:09.439 --> 01:54:11.880 totally guilty, the money you put in that. 2109 01:54:12.000 --> 01:54:13.279 Was yours is still yours. 2110 01:54:14.159 --> 01:54:18.359 At worst case scenario, they would withhold the taxes and 2111 01:54:18.520 --> 01:54:21.520 that money would be yours even if there was a penalty. 2112 01:54:21.800 --> 01:54:25.479 But you're telling me they're taking both your wages plus 2113 01:54:25.600 --> 01:54:26.159 a penalty. 2114 01:54:27.760 --> 01:54:29.640 Yep, so I paid into the plan? 2115 01:54:29.960 --> 01:54:32.720 Well no, no, did you talk to your HR department 2116 01:54:32.760 --> 01:54:33.119 about this? 2117 01:54:35.239 --> 01:54:37.760 We're telling me to call WEX, and WEX isn't helping me. 2118 01:54:37.920 --> 01:54:39.479 Nobody is helping me. Nobody. 2119 01:54:39.520 --> 01:54:40.359 Yeah, we're going to help you. 2120 01:54:40.560 --> 01:54:43.279 How can they garnish your wages without first taking you 2121 01:54:43.359 --> 01:54:44.359 to court for this money? 2122 01:54:45.760 --> 01:54:47.520 It's called offsetting exaggerating. 2123 01:54:47.680 --> 01:54:54.279 I probably called the attorneys, look twenty different attorneys in Colorado, 2124 01:54:54.399 --> 01:54:56.680 and nobody will help me because. 2125 01:54:56.439 --> 01:55:00.239 That's five Well hold on, it's not just because it's 2126 01:55:00.279 --> 01:55:03.840 five thousand. I thought you how much money actually was 2127 01:55:03.920 --> 01:55:06.000 in Let's take it once a bit a time. How 2128 01:55:06.119 --> 01:55:09.439 much money did they withhold from? Did you put into 2129 01:55:09.479 --> 01:55:11.920 your FSA? How much four thousand, six hundred? 2130 01:55:11.960 --> 01:55:12.319 How much? 2131 01:55:13.640 --> 01:55:14.640 Forty eight hundred dollars? 2132 01:55:15.359 --> 01:55:20.439 Forty eight hundred is what you saved right? Okay? And 2133 01:55:20.560 --> 01:55:22.920 then you used a debit card and paid your bills right? 2134 01:55:24.479 --> 01:55:26.319 And then I paid dependent care. 2135 01:55:26.880 --> 01:55:27.880 I get it, I get it. 2136 01:55:28.000 --> 01:55:31.560 I don't want to go okay, So forty eight hundred 2137 01:55:31.640 --> 01:55:35.960 dollars is what you saved right beyond before tax? 2138 01:55:36.279 --> 01:55:41.039 Okay, so so in it now. Now they want to 2139 01:55:41.119 --> 01:55:44.319 be reimbursed how much total? How much? 2140 01:55:46.000 --> 01:55:50.079 Forty six hundred dollars? And the reason there's a difference 2141 01:55:50.119 --> 01:55:51.039 hold on because no, no. 2142 01:55:51.159 --> 01:55:51.479 Hold on. 2143 01:55:51.840 --> 01:55:55.760 You told me they wanted all of your wages back. 2144 01:55:56.479 --> 01:56:00.640 Plus they wanted a penalty of four thousand. That would 2145 01:56:00.680 --> 01:56:03.479 have been eight thousand or nine thousand dollars. So I 2146 01:56:03.600 --> 01:56:06.039 need to get this straight. You don't have to exaggerate 2147 01:56:06.079 --> 01:56:07.479 to get our help. We're going to help you. 2148 01:56:07.920 --> 01:56:11.960 But your employer you took out forty eight hundred and 2149 01:56:12.079 --> 01:56:14.680 they want I mean, you saved forty eight hundred of 2150 01:56:14.760 --> 01:56:18.600 your own money and spent it on your own dependent bills, 2151 01:56:19.199 --> 01:56:22.640 and now they want you to reimburse them four thousand, 2152 01:56:23.159 --> 01:56:30.199 six hundred. Is that right? I guess she. 2153 01:56:31.119 --> 01:56:35.479 I guess she didn't like my questions, so we can't help. Okay, 2154 01:56:35.920 --> 01:56:38.159 So I think she didn't like my questions. 2155 01:56:39.000 --> 01:56:39.680 Here's the deal. 2156 01:56:40.359 --> 01:56:45.199 If she spent that money properly, then they can't get 2157 01:56:45.239 --> 01:56:48.720 it back. And even if she didn't spend it properly, 2158 01:56:49.359 --> 01:56:53.880 the most they could do, they're gonna say it was forfeited. 2159 01:56:55.119 --> 01:56:58.319 Now, I understand what they're saying, but they're not trying 2160 01:56:58.359 --> 01:56:59.039 to get eight or. 2161 01:56:59.680 --> 01:57:00.279 Is she back? 2162 01:57:02.199 --> 01:57:03.279 Did she come back or not? 2163 01:57:03.880 --> 01:57:05.039 Just put her up as she can. 2164 01:57:05.640 --> 01:57:08.520 Okay, I thought you hung up, Jennifer, listen, No. 2165 01:57:08.640 --> 01:57:09.680 No, no, I need your help. 2166 01:57:10.039 --> 01:57:14.479 Okay. So the total that they want back is forty 2167 01:57:14.520 --> 01:57:20.680 six hundred, right, Jesus, I don't know why we can't 2168 01:57:20.680 --> 01:57:22.399 get an answer, Jennifer. 2169 01:57:23.560 --> 01:57:24.319 Yes, can you hear me? 2170 01:57:24.960 --> 01:57:29.680 Okay? Yes? The total they want back is not in 2171 01:57:29.840 --> 01:57:34.039 addition to your wages you will save. They want a 2172 01:57:34.279 --> 01:57:37.279 total of forty six hundred dollars back. 2173 01:57:37.439 --> 01:57:37.960 Is that right? 2174 01:57:39.439 --> 01:57:39.720 Okay? 2175 01:57:39.880 --> 01:57:43.159 So I apologize because I don't know if I'm I'm not. 2176 01:57:43.199 --> 01:57:43.920 Well versed in this. 2177 01:57:44.119 --> 01:57:46.199 So then let me just explain. No, no, I don't 2178 01:57:46.199 --> 01:57:48.319 want you to explain it again. I really can't have 2179 01:57:48.439 --> 01:57:50.680 you do that. I need to ask you questions. 2180 01:57:51.439 --> 01:57:55.319 They you put your own wages away in an FSA 2181 01:57:56.199 --> 01:58:00.760 to the total of forty eight hundred, right, Is that 2182 01:58:00.880 --> 01:58:01.439 a yes? Or no? 2183 01:58:02.399 --> 01:58:02.600 Yes? 2184 01:58:03.079 --> 01:58:03.359 Okay? 2185 01:58:04.079 --> 01:58:11.520 They want approximately forty six hundred back, correct, because they're 2186 01:58:11.640 --> 01:58:17.039 saying that that money was not properly spent on dependent care, 2187 01:58:17.760 --> 01:58:19.640 therefore it was forfeited. 2188 01:58:20.039 --> 01:58:20.720 Is that correct? 2189 01:58:21.960 --> 01:58:22.319 Correct? 2190 01:58:22.680 --> 01:58:26.760 Okay? We can help you because you have the proof 2191 01:58:27.560 --> 01:58:32.800 that every dime was spent on dependent care. Isn't that correct? 2192 01:58:33.960 --> 01:58:34.159 Yes? 2193 01:58:34.640 --> 01:58:39.720 Okay. First of all, your employer should not garnish your 2194 01:58:39.760 --> 01:58:44.079 wages at all, and I would take them separately to 2195 01:58:44.159 --> 01:58:46.479 court for the money they're taking out if we can't 2196 01:58:46.479 --> 01:58:48.760 get this fixed. But I'm going to assign this to D. 2197 01:58:50.960 --> 01:58:53.399 That's his nickname. He'll be in touch with you. Jennifer. 2198 01:58:53.760 --> 01:58:57.279 This is BS, and I'm on your side. This is BS. 2199 01:58:57.880 --> 01:59:01.560 Okay now, because because. 2200 01:59:01.560 --> 01:59:05.560 They're refused, they're saying you refuse to show documentation. They're 2201 01:59:05.680 --> 01:59:10.640 saying they had enough documentation because you showed them three 2202 01:59:10.760 --> 01:59:13.600 or four or five receipts and all of the others 2203 01:59:13.640 --> 01:59:17.119 were the same exact receipts, right, correct? 2204 01:59:17.640 --> 01:59:20.960 Can you supply us with all of your receipts now? 2205 01:59:22.560 --> 01:59:23.720 Yes, okay. 2206 01:59:24.279 --> 01:59:26.520 D will be in touch with His name is Dimitrio. 2207 01:59:26.520 --> 01:59:32.159 Okay, Okay, Kaschina, get all of this to Dmitri and Jennifer, 2208 01:59:32.439 --> 01:59:33.399 I do agree with you. 2209 01:59:33.840 --> 01:59:37.199 They're full of crap. Now, a question on a motor 2210 01:59:37.239 --> 01:59:37.880 home coming up. 2211 01:59:37.960 --> 01:59:40.439 I'm Tom Martine three O three seven one three eight 2212 01:59:40.479 --> 01:59:45.239 two five five Go with a sure thing Denver's Best 2213 01:59:45.319 --> 01:59:48.159 roofer Excel Roofing dot com. You don't pay a cent 2214 01:59:48.399 --> 01:59:54.399 until you're content time for an insurance check up free 2215 01:59:54.560 --> 01:59:58.239 no obligation. In comparison, call Compass Insurance paying too much 2216 01:59:58.399 --> 02:00:01.279 your coverage had dozens of insurance companies find out now 2217 02:00:01.439 --> 02:00:02.880 three all three seven seven to one. 2218 02:00:03.039 --> 02:00:03.279 Help. 2219 02:00:03.439 --> 02:00:06.119 You'll think you're his only customer when you choose Frank 2220 02:00:06.159 --> 02:00:08.560 durand the real estate man dot com to list your 2221 02:00:08.640 --> 02:00:11.760 home with Remax Alliance three all three nine two zero 2222 02:00:11.920 --> 02:00:12.840 sixteen twenty two. 2223 02:00:18.520 --> 02:00:22.399 Hi Tom Martino, you're troubleshooter. All right. 2224 02:00:22.760 --> 02:00:25.239 After this question on a motor home, we'll go over 2225 02:00:25.399 --> 02:00:27.920 fssays because a lot of people don't understand how they work. 2226 02:00:28.000 --> 02:00:28.840 Flexible spending. 2227 02:00:29.479 --> 02:00:32.039 The government has put them in use, so you have 2228 02:00:32.239 --> 02:00:36.279 more spending power by putting money away before taxes are 2229 02:00:36.319 --> 02:00:39.199 taken out, and if they're used for the intended purpose, 2230 02:00:40.279 --> 02:00:42.880 then it's like you have twenty or thirty percent more money, 2231 02:00:43.000 --> 02:00:46.640 or in high a wag journers forty percent more money. Rick, 2232 02:00:47.720 --> 02:00:50.159 what do you have as a question for the sale 2233 02:00:50.319 --> 02:00:51.199 of your motor home? 2234 02:00:51.359 --> 02:00:54.800 Rick, it's all a long time listen. 2235 02:00:54.600 --> 02:00:58.079 Good man, Thank you. What's happening, man? What's happening? 2236 02:00:58.680 --> 02:01:01.039 Yeah, yeah, I got a question about a motor home. 2237 02:01:01.119 --> 02:01:04.439 My mom sold her ninety nine boundary thirty four j 2238 02:01:04.880 --> 02:01:10.359 on Saturday and I wasn't there. But the auto level 2239 02:01:11.079 --> 02:01:16.319 the auto leveler wasn't working. Yeah, and I didn't know that. 2240 02:01:16.600 --> 02:01:19.439 And now he wants to recede. 2241 02:01:19.279 --> 02:01:24.399 The sale, rescind it. Yeah, he wants to resent it. Okay, 2242 02:01:24.439 --> 02:01:27.760 hold on? Did she sell it as is wheares? And 2243 02:01:27.880 --> 02:01:29.439 did she put that on the bill of sale? 2244 02:01:31.119 --> 02:01:34.239 All she did was sign the back of the title 2245 02:01:34.840 --> 02:01:35.399 and there were. 2246 02:01:35.319 --> 02:01:36.560 No terms or conditions. 2247 02:01:37.920 --> 02:01:38.159 Nope. 2248 02:01:39.079 --> 02:01:41.560 How did she's represent it in an ad? How did 2249 02:01:41.600 --> 02:01:42.840 he find out it was for sale? 2250 02:01:44.359 --> 02:01:46.640 I put it on Facebook marketplace. 2251 02:01:46.239 --> 02:01:48.920 For and how did it read? Did it read? What 2252 02:01:49.119 --> 02:01:49.720 did it say? 2253 02:01:51.199 --> 02:01:53.079 It just said it's been setting for a while. I 2254 02:01:53.159 --> 02:01:54.359 don't know nothing about it. 2255 02:01:55.159 --> 02:01:57.359 Does it actually say it's been setting a while? And 2256 02:01:57.479 --> 02:01:58.560 I know nothing about it. 2257 02:02:01.399 --> 02:02:03.079 I'm just helping it so for my mom. 2258 02:02:04.239 --> 02:02:07.479 Okay, So you made no claims whatsoever? 2259 02:02:09.000 --> 02:02:09.239 None? 2260 02:02:10.079 --> 02:02:12.479 Okay? And did she get paid in full? 2261 02:02:13.920 --> 02:02:14.359 She didn't. 2262 02:02:15.600 --> 02:02:18.000 Well, I don't see how the person can just say 2263 02:02:18.079 --> 02:02:19.079 they don't want it anymore. 2264 02:02:21.239 --> 02:02:23.560 Yeah, I don't know. He threatened me to put it 2265 02:02:23.680 --> 02:02:25.880 back in front of my house, and I don't know 2266 02:02:25.960 --> 02:02:26.279 where to go. 2267 02:02:26.479 --> 02:02:28.159 Well, he can't put it back, but he's not getting 2268 02:02:28.199 --> 02:02:28.560 his money. 2269 02:02:30.000 --> 02:02:31.159 Now, that's what I was thinking. 2270 02:02:33.520 --> 02:02:36.039 You got to make sure your mom didn't say it's 2271 02:02:36.119 --> 02:02:37.039 in perfect condition? 2272 02:02:38.680 --> 02:02:39.039 Correct? 2273 02:02:40.079 --> 02:02:43.760 I mean, I don't know what she said to him. Okay, 2274 02:02:43.920 --> 02:02:46.800 So I just said, did he try it out before 2275 02:02:46.800 --> 02:02:47.279 he bought it? 2276 02:02:48.640 --> 02:02:50.840 He did? He took it around town. 2277 02:02:52.399 --> 02:02:57.119 Before he paid for it. Correct, She let him drive 2278 02:02:57.199 --> 02:03:02.000 it around town? Yep? And why was he driving it 2279 02:03:02.079 --> 02:03:03.760 around town? And how long did he have it? 2280 02:03:05.680 --> 02:03:08.600 He actually had it probably about thirty minutes, just driving 2281 02:03:08.600 --> 02:03:10.520 around town. He just wanted to make sure everything was 2282 02:03:10.600 --> 02:03:12.720 in I guess working, But he did not. 2283 02:03:12.920 --> 02:03:16.119 Check the auto levelers were they Are they auto levelers 2284 02:03:16.239 --> 02:03:18.199 or are they manual level levelers? 2285 02:03:18.800 --> 02:03:20.039 They're they're on the dash? 2286 02:03:21.880 --> 02:03:22.920 Are they just jacks? 2287 02:03:24.760 --> 02:03:25.560 Yeah? Hydraulic. 2288 02:03:26.239 --> 02:03:29.159 But is it a one button where it levels automatically 2289 02:03:29.399 --> 02:03:31.239 or is it where you put down and look at 2290 02:03:31.279 --> 02:03:32.279 a little level bubble? 2291 02:03:33.640 --> 02:03:36.119 Yeah, level bubble and you got the four the right. 2292 02:03:36.079 --> 02:03:38.359 Left, I get it, so you you so it's it's 2293 02:03:38.399 --> 02:03:41.159 a manual leveling system that's not working. 2294 02:03:41.399 --> 02:03:42.920 Do you know what's not working about it? 2295 02:03:44.760 --> 02:03:46.880 I did a search on it and it's probably like 2296 02:03:47.039 --> 02:03:48.920 low on oil, hydraulic oil. 2297 02:03:50.239 --> 02:03:52.880 But I'm not sure that wouldn't that wouldn't be a 2298 02:03:52.920 --> 02:03:54.840 good thing because that where would it go? The oil? 2299 02:03:55.279 --> 02:03:59.560 I mean, right, how many miles on this? 2300 02:04:01.479 --> 02:04:02.439 Sixty three thousand? 2301 02:04:03.680 --> 02:04:04.880 Not bad for ninety nine? 2302 02:04:06.279 --> 02:04:07.640 Okay, it's in really good shake. 2303 02:04:07.760 --> 02:04:09.600 But it's a twenty five year old thing, right, and 2304 02:04:09.720 --> 02:04:11.000 he knew that right? 2305 02:04:11.680 --> 02:04:12.000 Correct? 2306 02:04:12.600 --> 02:04:13.920 Did she sign the title over? 2307 02:04:15.279 --> 02:04:16.359 She signed the title over. 2308 02:04:16.479 --> 02:04:18.760 He took it and did the bill? What did the 2309 02:04:18.800 --> 02:04:21.439 bill of sales? What did the bill of sales? 2310 02:04:21.640 --> 02:04:22.760 She didn't do a bill of sale? 2311 02:04:23.359 --> 02:04:27.239 Okay, okay, it's assumed to be as is. But this 2312 02:04:27.399 --> 02:04:28.880 guy can try to give you trouble. 2313 02:04:29.520 --> 02:04:31.439 Look at man, it's it's what how much do you 2314 02:04:31.479 --> 02:04:33.479 think it's going to cost to fix the leveling system? 2315 02:04:37.039 --> 02:04:40.279 What? Maybe five? One hundred and seven fifty? 2316 02:04:41.000 --> 02:04:42.560 What did you What makes you say that? 2317 02:04:42.720 --> 02:04:45.720 Though? Just to guess on labor? 2318 02:04:45.840 --> 02:04:48.640 Okay, how much did she get for it? 2319 02:04:50.239 --> 02:04:50.720 Ninety four? 2320 02:04:52.119 --> 02:04:56.840 Okay? Now you here's how I would handle it. Here's 2321 02:04:56.920 --> 02:05:04.000 how I would handle it. I would say, sir, I'd 2322 02:05:04.039 --> 02:05:08.079 write a letter. You bought this with no promises or expectations. 2323 02:05:10.239 --> 02:05:12.439 The ad said, we knew nothing about it and had 2324 02:05:12.520 --> 02:05:17.079 been sitting there. We're sorry the auto leveler is not working. 2325 02:05:17.960 --> 02:05:19.239 We are not rescinding the deal. 2326 02:05:22.079 --> 02:05:27.479 However, as a goodwill gesture, I am willing to refund 2327 02:05:27.560 --> 02:05:31.479 five hundred dollars to get it fixed. If it costs more, 2328 02:05:31.600 --> 02:05:34.359 that'll have to be on you. That's what I would say. 2329 02:05:34.920 --> 02:05:37.399 That's what I would say. And if it costs more 2330 02:05:37.479 --> 02:05:40.840 than that, that's on you. But other than that, I'm 2331 02:05:40.880 --> 02:05:44.800 not refunding the whole amount. You had reasonable time to 2332 02:05:44.960 --> 02:05:45.520 check it out. 2333 02:05:46.199 --> 02:05:48.520 Blah blah blah, that's what I would do. 2334 02:05:49.800 --> 02:05:52.159 I don't think. Do you think do you think the 2335 02:05:52.279 --> 02:05:54.239 guy really wants to? I mean, do you think he's 2336 02:05:54.359 --> 02:05:55.600 just sorry he bought it? 2337 02:05:57.760 --> 02:05:58.359 And when did she? 2338 02:05:58.800 --> 02:06:01.079 When did she sell it? When did she sell it? 2339 02:06:02.439 --> 02:06:03.920 Saturday afternoon? 2340 02:06:04.560 --> 02:06:13.039 Okay? Oh so we're talking about two days ago? Yep? Okay, okay, 2341 02:06:15.720 --> 02:06:19.199 So that's what I would do. What do you think? 2342 02:06:21.479 --> 02:06:23.760 Would you please call me and let me know what happens? 2343 02:06:24.079 --> 02:06:26.279 I mean, when people are reasonable, I think I think 2344 02:06:26.359 --> 02:06:28.720 it'll you know, like, I don't think you technically have 2345 02:06:28.880 --> 02:06:30.960 to do that, but why not? You know, it's not 2346 02:06:31.119 --> 02:06:34.800 worth the hassle and the bad blood and so's but 2347 02:06:34.840 --> 02:06:38.199 I would make it very clear there were no representations 2348 02:06:38.279 --> 02:06:42.159 made whatsoever, and we even told you it's been sitting 2349 02:06:42.199 --> 02:06:47.119 a while, and therefore you know we're not rescinding the deal. However, 2350 02:06:47.199 --> 02:06:50.119 in a good will gesture, I'm willing to kick in 2351 02:06:50.279 --> 02:06:51.800 five hundred dollars toward repairs. 2352 02:06:51.840 --> 02:06:52.760 It would cost more than that. 2353 02:06:52.920 --> 02:06:57.399 That's on you, okay, And I definitely put it in 2354 02:06:57.479 --> 02:07:00.760 writing and mail it to him, and also email. 2355 02:07:00.560 --> 02:07:03.239 Or however text all of the all of the ways 2356 02:07:03.279 --> 02:07:03.720 you can. 2357 02:07:04.359 --> 02:07:07.920 And then and then make sure you do a bill 2358 02:07:08.000 --> 02:07:13.600 of sale for the amount minus the five hundred as 2359 02:07:13.720 --> 02:07:17.239 full and final settlement as is, and then do it 2360 02:07:17.479 --> 02:07:20.680 and let me know what happens. I'm Tom Martino three 2361 02:07:20.760 --> 02:07:24.159 oh three seven one three talks seven one three eight 2362 02:07:24.199 --> 02:07:28.279 two five five. Renew Home Innovations will do a beautiful 2363 02:07:28.319 --> 02:07:32.560 shower conversion for you, and they will do it in 2364 02:07:32.720 --> 02:07:36.720 two or three days. Stone walls, no maintenance, glass panels, 2365 02:07:36.840 --> 02:07:40.079 no thresholds to stumble over or to walk over. You 2366 02:07:40.199 --> 02:07:43.079 can even wheel through or use a walker if you're older. 2367 02:07:43.520 --> 02:07:44.279 They're beautiful. 2368 02:07:44.600 --> 02:07:46.520 They can make them exactly the way you want them, 2369 02:07:46.560 --> 02:07:48.239 with benches and grab bars and all of that. They 2370 02:07:48.319 --> 02:07:50.000 do it in two or three days, with seventy two 2371 02:07:50.079 --> 02:07:52.960 months to pay no interest. Think about that. 2372 02:07:54.079 --> 02:07:57.680 That's renew Home Innovations dot Com three oh three nine 2373 02:07:57.800 --> 02:08:01.680 zero four two thousand with a sure thing Denver's Best 2374 02:08:01.800 --> 02:08:04.640 roofer Excel Roofing dot Com. You don't pay a cent 2375 02:08:04.840 --> 02:08:11.640 until you're content. Time for an insurance checkup free, no obligation. 2376 02:08:11.680 --> 02:08:15.520 In comparison, call Compass Insurance paying too much your coverage 2377 02:08:15.520 --> 02:08:18.199 at dozens of insurance companies find out Now three oh 2378 02:08:18.239 --> 02:08:20.560 three seven to seven to one help. You'll think you're 2379 02:08:20.640 --> 02:08:23.159 his only customer when you choose Frank durand the real 2380 02:08:23.239 --> 02:08:26.199 estate Man dot com to list your home with Remax 2381 02:08:26.279 --> 02:08:29.319 Alliance three oh three nine two zero sixteen twenty two. 2382 02:08:32.399 --> 02:08:39.000 Okay, I will hi Tom Martino here three three seven 2383 02:08:39.039 --> 02:08:41.119 one three talks seven one three eight two five five. 2384 02:08:41.640 --> 02:08:45.399 I want to clarify fssays which are different than hssay's. 2385 02:08:45.760 --> 02:08:48.800 A health savings account is money you put away before 2386 02:08:48.960 --> 02:08:52.600 tax and you own it. That money is put in 2387 02:08:52.680 --> 02:08:55.800 an account and you have full control over it. Now 2388 02:08:56.079 --> 02:08:58.000 you can draw money out and use it for anything 2389 02:08:58.039 --> 02:09:02.640 you want, but if it's it's not proper, the IRS 2390 02:09:02.800 --> 02:09:06.439 will tax you and penalize you for it. The employer 2391 02:09:06.479 --> 02:09:10.840 doesn't get involved in that. So if you go and buy. 2392 02:09:12.239 --> 02:09:15.359 A hot tub in your health savings account and you 2393 02:09:15.479 --> 02:09:18.920 don't have the proper paperwork or prescription, you'll be penalized, 2394 02:09:19.520 --> 02:09:21.319 but your employer won't say don't buy it. 2395 02:09:21.680 --> 02:09:23.760 Your employer has nothing to say about it. None of 2396 02:09:23.800 --> 02:09:26.560 them do. They don't have they don't get receipts, nothing. 2397 02:09:26.880 --> 02:09:28.399 It's your money. You do what you want. 2398 02:09:28.640 --> 02:09:30.720 If you don't use it, it's carried over for the 2399 02:09:30.800 --> 02:09:34.960 next year when it comes to an FSSAY a flexible 2400 02:09:35.000 --> 02:09:37.680 spending account. The government has allowed us to use those 2401 02:09:37.800 --> 02:09:41.960 for other things, so an FSA can be used, for example, 2402 02:09:42.079 --> 02:09:43.279 for dependent. 2403 02:09:42.960 --> 02:09:49.560 Care and childcare. If you don't use an FSA, it 2404 02:09:49.800 --> 02:09:54.680 doesn't carry over to the next year like an HSA. Instead, 2405 02:09:55.119 --> 02:09:56.600 you lose it. 2406 02:09:57.720 --> 02:10:02.840 Okay, So you put a let's say six grand, and 2407 02:10:02.960 --> 02:10:06.079 you don't use it, or you use four grand. That 2408 02:10:06.239 --> 02:10:09.680 extra two that you didn't use is forfeited. You don't 2409 02:10:09.720 --> 02:10:11.800 pay tax on it, but you don't get it either. 2410 02:10:12.920 --> 02:10:16.079 The four grand that you use for the purpose, that's fine. 2411 02:10:16.359 --> 02:10:17.640 You don't pay tax on that either. 2412 02:10:18.720 --> 02:10:20.800 But if you put the whole six in there, and 2413 02:10:20.960 --> 02:10:25.520 you used it on stuff that the administrator doesn't agree with. 2414 02:10:26.039 --> 02:10:28.680 They're gonna say, guess what, you far fwoited the money. 2415 02:10:28.880 --> 02:10:30.039 Then you have to fight about it. 2416 02:10:30.760 --> 02:10:35.000 Now, that's the problem because with the FSA, you don't 2417 02:10:35.119 --> 02:10:39.800 own it, and then third party administrator can determine if 2418 02:10:39.880 --> 02:10:43.079 it was used properly. Now, in her case, it was 2419 02:10:43.479 --> 02:10:48.840 used properly, but she didn't provide the receipts according to 2420 02:10:48.920 --> 02:10:54.720 the administrator. That's the difference between an FSA and an HSA. 2421 02:10:56.000 --> 02:10:59.840 Tracy, what's going on with you? Tracy? Welcome to the show. 2422 02:11:00.800 --> 02:11:03.760 Oh, thank you. I'm in from out of town and 2423 02:11:04.520 --> 02:11:06.479 I have a son that's thirty two years old and 2424 02:11:06.600 --> 02:11:11.760 he's been going through mental issues. His schizophrenic and. 2425 02:11:12.239 --> 02:11:17.680 That's pretty serious. Was he diagnosed, Yes, he was, okay. 2426 02:11:18.520 --> 02:11:22.479 And he goes too because he's also been on methadone 2427 02:11:23.279 --> 02:11:26.239 and he goes in every morning to see his two 2428 02:11:26.359 --> 02:11:31.079 counselors and they give him the methadone and he goes 2429 02:11:31.159 --> 02:11:31.640 to work. 2430 02:11:32.399 --> 02:11:36.880 And now he gets methodone because he's a recovering heroin addict. 2431 02:11:38.279 --> 02:11:39.479 No, he was doing pills. 2432 02:11:40.840 --> 02:11:47.760 What kind of pills, prescription pills like opiates. Yeah, yeah, 2433 02:11:47.800 --> 02:11:50.760 there's way better stuff than methadone to get off of those. 2434 02:11:50.840 --> 02:11:53.359 But okay, so he's on methadone. 2435 02:11:53.960 --> 02:11:57.319 Yeah, he does his routine. He's very good at routine, so. 2436 02:11:57.560 --> 02:11:59.840 Okay, he goes in he sees he, well, what is 2437 02:11:59.880 --> 02:12:01.560 he doing for his schizophrenia? 2438 02:12:02.560 --> 02:12:05.359 He's not getting We're trying to get him to go 2439 02:12:05.560 --> 02:12:10.399 get help and get on medication, and he has PTSD. 2440 02:12:10.680 --> 02:12:14.840 So his sister and I flew in here to try 2441 02:12:14.920 --> 02:12:17.840 to take him because the counselors called and said that 2442 02:12:18.119 --> 02:12:23.520 he was in crisis. He's having psychotic episodes. 2443 02:12:24.079 --> 02:12:25.039 Okay, so we fly. 2444 02:12:25.079 --> 02:12:27.520 Down here and we go to see him, and he 2445 02:12:27.600 --> 02:12:31.760 doesn't recognize us because her car it's not right. So 2446 02:12:31.880 --> 02:12:35.079 we call the crisis team and they go out and 2447 02:12:35.239 --> 02:12:38.600 they knock on his door and talk to him, and 2448 02:12:38.760 --> 02:12:42.800 he's very short and shuts the door, and they just 2449 02:12:42.920 --> 02:12:45.640 say that they nobody can help him because he's not 2450 02:12:46.119 --> 02:12:47.800 admitting that he's in crisis. 2451 02:12:50.239 --> 02:12:54.720 Well, I thought there was something you can do. If 2452 02:12:54.760 --> 02:12:58.720 you could get a medical professional and family members to 2453 02:12:58.880 --> 02:13:03.880 say that he needs help, you could involuntarily admit him. 2454 02:13:05.000 --> 02:13:07.319 So you're telling you have them. 2455 02:13:07.640 --> 02:13:10.920 Yeah, he's seeing these people and they're knowing we've talked 2456 02:13:10.960 --> 02:13:11.520 to the crisis. 2457 02:13:11.560 --> 02:13:14.319 Well hold on, well are they saying, well, what did 2458 02:13:14.359 --> 02:13:16.600 they say about involuntary admission? 2459 02:13:16.680 --> 02:13:17.640 What did they say about it? 2460 02:13:19.800 --> 02:13:21.199 That he has to be voluntary? 2461 02:13:22.079 --> 02:13:22.119 No? 2462 02:13:22.319 --> 02:13:24.840 No, well of course he doesn't. There are people who 2463 02:13:24.880 --> 02:13:28.560 are involuntarily institutionalized all the time. 2464 02:13:29.640 --> 02:13:31.840 So I mean, what do they mean. 2465 02:13:31.920 --> 02:13:35.560 I just don't know how to do that? Okay, because 2466 02:13:35.600 --> 02:13:38.840 we're asking them, you know, he's because he's thirty two 2467 02:13:38.960 --> 02:13:42.279 years old. They're saying to us that there's nothing we 2468 02:13:42.399 --> 02:13:45.359 can do just to get well checks. And if for 2469 02:13:45.479 --> 02:13:49.239 some reason he ends up hurting someone or himself, then 2470 02:13:49.319 --> 02:13:52.720 they can step in. But he's losing his apartment. He's 2471 02:13:52.760 --> 02:13:55.439 about to be on the street because he won't sign 2472 02:13:55.520 --> 02:14:00.560 his lease because he doesn't he's paranoid. He taking turn 2473 02:14:00.640 --> 02:14:03.840 on his lights because he thinks people are stealing his electricity. 2474 02:14:04.439 --> 02:14:08.960 So he's gotten gradually gotten worse, and he sees these 2475 02:14:09.039 --> 02:14:12.119 counselors every day and they're telling us he's getting worse, 2476 02:14:12.600 --> 02:14:15.159 but yet nobody is stepping in to help us. And 2477 02:14:15.279 --> 02:14:17.760 I just don't know where else to go. 2478 02:14:19.600 --> 02:14:24.800 Okay, Doc, yes, docor Tom? 2479 02:14:25.720 --> 02:14:26.319 So what do we do? 2480 02:14:26.600 --> 02:14:30.439 Isn't there a way to involuntarily admit a family member 2481 02:14:30.560 --> 02:14:32.239 into a mental health facility. 2482 02:14:32.279 --> 02:14:34.159 I thought there was, well, you get a seventy two 2483 02:14:34.199 --> 02:14:37.600 hour hold for sure, and then they see that he's 2484 02:14:37.680 --> 02:14:38.279 not normal. 2485 02:14:39.600 --> 02:14:42.279 They said that we have to get him to voluntarily 2486 02:14:42.399 --> 02:14:44.800 go to the hospital to do that. 2487 02:14:45.640 --> 02:14:46.920 That is not true. 2488 02:14:47.560 --> 02:14:51.520 That's the whole idea of the Baker Act. It's not voluntary. 2489 02:14:51.720 --> 02:14:56.840 That's the whole freaking idea. Don't I just can't believe 2490 02:14:57.319 --> 02:14:59.039 you're being flim flammed like this. 2491 02:15:00.319 --> 02:15:02.920 I told you through the cracks and he's going to 2492 02:15:03.000 --> 02:15:05.359 lose his apartment, beat out on the street and he's 2493 02:15:05.399 --> 02:15:06.600 lived there for five years. 2494 02:15:07.600 --> 02:15:11.880 Look, okay, honest to god, I can't believe you're going 2495 02:15:11.960 --> 02:15:12.239 through this. 2496 02:15:14.359 --> 02:15:14.640 Okay. 2497 02:15:16.520 --> 02:15:23.880 In Colorado, involuntary admission is known as civil commitment. And 2498 02:15:24.000 --> 02:15:29.800 here are the steps. Okay, A licensed a licensed mental 2499 02:15:30.479 --> 02:15:35.199 health care professional, and a peace officer can do it. 2500 02:15:36.439 --> 02:15:41.720 Okay. Now, the other one is that this is a 2501 02:15:41.800 --> 02:15:47.600 seventy two hour hold. It does not have to be voluntary. 2502 02:15:49.760 --> 02:15:53.560 They just have to observe him. Now, has he been 2503 02:15:53.680 --> 02:15:55.760 to a mental health care professional? 2504 02:15:56.680 --> 02:15:58.760 He's been admitted before. 2505 02:16:00.359 --> 02:16:01.199 Involuntarily. 2506 02:16:01.960 --> 02:16:06.079 No, always emergency room. Well, he went to the emergency room, 2507 02:16:06.560 --> 02:16:09.239 and then they seen that he was in crisis and 2508 02:16:09.319 --> 02:16:09.880 put him in. 2509 02:16:10.600 --> 02:16:13.800 Now, when you go to does he recognize her? Scar 2510 02:16:14.119 --> 02:16:16.439 wasn't right? According to him, does he recognize you? 2511 02:16:17.680 --> 02:16:20.800 He does, but he hasn't seen me in a while. 2512 02:16:20.960 --> 02:16:23.920 And I guess we both came. We live in both 2513 02:16:23.960 --> 02:16:27.000 different states, and it kind of I don't know he 2514 02:16:27.479 --> 02:16:31.119 was at right. It was okay at first, and his 2515 02:16:31.319 --> 02:16:32.840 paranoia clicked in. 2516 02:16:33.000 --> 02:16:34.879 And he's like, where where is he? 2517 02:16:35.280 --> 02:16:38.040 I don't want his address? But what municipality is he in? 2518 02:16:38.719 --> 02:16:39.440 He's in Bolder. 2519 02:16:41.040 --> 02:16:42.239 I just can't believe. 2520 02:16:42.600 --> 02:16:47.520 Well, the problem in Boulders is him distinguishing himself as abnormal. 2521 02:16:47.840 --> 02:16:53.319 The maybe that's because they everyone up there is crazy. 2522 02:16:53.600 --> 02:16:54.959 I mean, this is ridiculous. 2523 02:16:55.319 --> 02:17:01.239 They should be able to involuntarily take him into custody. 2524 02:17:01.680 --> 02:17:03.879 If a police officer knocks at the door for a 2525 02:17:03.920 --> 02:17:07.360 wellness check and can observe it, they can then take 2526 02:17:07.479 --> 02:17:11.000 him and have him on a seventy two hour hold. 2527 02:17:11.360 --> 02:17:14.040 Why won't they do that? Did you talk to Bolder police? 2528 02:17:14.760 --> 02:17:17.360 Yes, we did talk to him and they said, doc, 2529 02:17:17.440 --> 02:17:23.840 can you call the criteria that he answered, but he 2530 02:17:24.239 --> 02:17:28.280 just said his electricity wasn't working and you can look 2531 02:17:28.319 --> 02:17:33.239 at him. His arms are so thin and his eyes 2532 02:17:33.280 --> 02:17:36.840 are bulging, and he is just you could just tell 2533 02:17:36.879 --> 02:17:38.079 him he's in psychotic. 2534 02:17:38.440 --> 02:17:40.559 Can you take him to the emergency room? 2535 02:17:40.680 --> 02:17:41.040 Tracy? 2536 02:17:41.360 --> 02:17:45.799 No, he won't go with her, Oh he won't. But 2537 02:17:46.040 --> 02:17:48.680 how does he eat? How does he do anything like that? 2538 02:17:50.440 --> 02:17:52.760 Well, he's went through his money for the month, so 2539 02:17:53.000 --> 02:17:54.319 he's behind it in Rent. 2540 02:17:54.680 --> 02:17:57.000 Hey do me a favorite, Doc, if you could just 2541 02:17:57.159 --> 02:18:00.680 call a bolder police and say they're allowed to visit him, 2542 02:18:00.680 --> 02:18:03.239 and if they observe he's not, he's not. You know, 2543 02:18:03.319 --> 02:18:05.399 they can put a seventy two hour hold on him. 2544 02:18:06.559 --> 02:18:08.680 I mean, I just don't know why they wouldn't do it. 2545 02:18:09.200 --> 02:18:11.799 I got to take this break hold on Tracy. Doc, 2546 02:18:11.879 --> 02:18:14.200 at least talk to her off the air. Please, Okay, 2547 02:18:14.719 --> 02:18:17.760 you're the one, if anyone that can at least talk 2548 02:18:17.840 --> 02:18:18.440 to the police. 2549 02:18:18.760 --> 02:18:19.719 I'm Tom Martine. 2550 02:18:20.920 --> 02:18:24.159 Go with a sure thing Denver's Best roofer Excel roofing 2551 02:18:24.280 --> 02:18:26.920 dot com. 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