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<v Speaker 1>You are listening to Redefining Energy.

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<v Speaker 2>Your co hosts from.

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<v Speaker 1>Berlin Gerard Reed and from London Laurent Sagalan.

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<v Speaker 3>Today on Redefining Energy, we're going to talk about residential

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<v Speaker 3>energy solutions.

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<v Speaker 4>Yes, job, there's been a lot of startups initiative around

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<v Speaker 4>how to put the solar batteries in the home. The

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<v Speaker 4>difficulty is really to scale and I think our guest

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<v Speaker 4>has cragged the code.

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<v Speaker 3>Yeah, I'm really looking forward to Simon Field coming on

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<v Speaker 3>the show. I met Simon ten years ago when he

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<v Speaker 3>was about to sell his business up and he reached

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<v Speaker 3>out to me and we become friends over this period

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<v Speaker 3>of time, you know, and he's developed a very interesting

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<v Speaker 3>business in the ukme Rock.

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<v Speaker 4>So his business is called houm Tree and home Tree

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<v Speaker 4>is a company that offers customer home emergency breakdown insurance,

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<v Speaker 4>installation and financing for energy efficient hardware. Let's listen to

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<v Speaker 4>Simon Simon.

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<v Speaker 1>Welcome to the show, Laurent Jared, thank you very much

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<v Speaker 1>for having me. Simon. It's great to actually have you

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<v Speaker 1>on the show.

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<v Speaker 5>And I think back when we met ten years ago,

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<v Speaker 5>you wanted to set up a business and residential energy

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<v Speaker 5>and I'd love to actually start with that and just

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<v Speaker 5>talk about what you've seen over the last decade.

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<v Speaker 6>Well, thanks Jared that it's quite a nice opportunity to

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<v Speaker 6>come on to your podcast because you were probably amongst

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<v Speaker 6>the first people I met in the energy ecosystem over

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<v Speaker 6>ten years ago who I could chat about this vision

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<v Speaker 6>for building a European residential energy services business. And at

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<v Speaker 6>the time, you know, I had been in private equity

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<v Speaker 6>and it'd started to see some of the leading US

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<v Speaker 6>residential energy services business at the time, Solar City and

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<v Speaker 6>sun Run, and they'd seen the first securitization deals that

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<v Speaker 6>had started happening in that market in the US and

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<v Speaker 6>kind of had an ambition and a dream to take

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<v Speaker 6>that kind of model here to Europe. And fast forward

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<v Speaker 6>nine years, home Tree remains resolutely in that space. I

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<v Speaker 6>would consider ourselves one of the UK market leaders in

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<v Speaker 6>the residential energy services market. But it's unquestionably been a

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<v Speaker 6>turbulent market. It's a market that had lots of fits

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<v Speaker 6>and stops, and it's also a market that I think

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<v Speaker 6>it's been very hard for players to really think about

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<v Speaker 6>getting a business model that can scale and create meaningfulsh

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<v Speaker 6>holder value over a long time. The baseline model that

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<v Speaker 6>a lot of people have entered into this space is

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<v Speaker 6>kind of a direct to consumer style installation business, maybe

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<v Speaker 6>with a financing.

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<v Speaker 1>Arm to that, but we're at a point in the

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<v Speaker 1>market where.

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<v Speaker 6>The fundamental kind of economics of that business are starting

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<v Speaker 6>to break down with hikas and the kind of perfect

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<v Speaker 6>competition that you see in the installation market has meant

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<v Speaker 6>that some of the leading venture and growth equity back

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<v Speaker 6>players are really struggling as the market has turned, for

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<v Speaker 6>example in residential solar, but the competition has only increased,

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<v Speaker 6>and the kind of flawed business model of going to

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<v Speaker 6>market just with a direct to consumer one off hit

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<v Speaker 6>product where you're installing a one so off system in

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<v Speaker 6>that fifteen twenty year relationship with a homeowner has become challenged.

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<v Speaker 6>And so by summary would be it's not an easy

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<v Speaker 6>category to create value in home trees had to think

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<v Speaker 6>very hard around trying to create a business model that

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<v Speaker 6>can create returns in the ups and downs of the

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<v Speaker 6>market and ultimately not be so reliant on pikak getting

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<v Speaker 6>through to the consumer through kind of traditional direct to

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<v Speaker 6>consumer media channels.

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<v Speaker 2>Just take a tiny step back and just pretend I'm

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<v Speaker 2>a consumer residential consumer.

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<v Speaker 6>What do you offer from it Palm Trees today god

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<v Speaker 6>three divisions. Our first division is a residential installation division

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<v Speaker 6>installing heat pump, solar, battery and EV charging assets. The

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<v Speaker 6>way that we're approaching that category is not building a

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<v Speaker 6>direct to consumer business as I mentioned that might struggle

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<v Speaker 6>with us having to fund the marketing costs. We're growing

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<v Speaker 6>that business more as a buy and build and so

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<v Speaker 6>we we have identified that it's clearly a hyper fragmented space,

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<v Speaker 6>the installation space, but there are regional players that get

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<v Speaker 6>a certain level of scale where they have a certain

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<v Speaker 6>brand cachet within a fifty kilometer radius, they have a

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<v Speaker 6>heritage in an area, and they have a management team

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<v Speaker 6>that are local to an area that remain ambitious to

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<v Speaker 6>grow a business that maybe are looking for both equity

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<v Speaker 6>support but also other kind of back office support. And

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<v Speaker 6>so what we found is that we're actually able to

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<v Speaker 6>go into this market and acquire these companies for relatively

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<v Speaker 6>low entry EBITDAM multiples three to four times EBITDAM multiples,

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<v Speaker 6>incentivize management teams through four or five year earnout structures,

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<v Speaker 6>really give them access to tools to help them be

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<v Speaker 6>more effective on the sales, marketing and the installation side,

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<v Speaker 6>but really try and centralize a lot of the back

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<v Speaker 6>office in terms of hardware proturement, so go and do

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<v Speaker 6>deals with the OEMs so we can try and drive

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<v Speaker 6>better pricing on the hardware purchases. Typically we're going into

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<v Speaker 6>quite non digitized businesses putting them onto our systems.

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<v Speaker 1>That's the first part of our business.

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<v Speaker 6>From a consumer, you can now through these local brands

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<v Speaker 6>at home Tree Owns, get access to the actual hardware

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<v Speaker 6>installations itself. Our next business is a financing business where

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<v Speaker 6>we offered the homeowner long tenor lease and loan products

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<v Speaker 6>for residential renewable retrofit.

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<v Speaker 1>Typically you're looking.

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<v Speaker 6>At a five to a twenty five year loan or

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<v Speaker 6>a lease. A loan is unsecured, you own the asset

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<v Speaker 6>the lease, we will own the asset and be responsible

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<v Speaker 6>for the service and maintenance of that. But again we're

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<v Speaker 6>not just offering that exclusively on our own installers. That's

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<v Speaker 6>become a whole of market financier. So we're effectively a

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<v Speaker 6>B to B business in the financing space where we

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<v Speaker 6>sit behind many third party installers, utilities or manufacturers that

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<v Speaker 6>are installing renewables, and we are becoming the financing engine

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<v Speaker 6>for that. And in the last business, which is our

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<v Speaker 6>largest business and our most consumer oriented business, is we're

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<v Speaker 6>the fourth largest provider of what's called home emergency insurance

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<v Speaker 6>or home warranty in the UK, where we offer homeowners

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<v Speaker 6>insurance giving them coverage against breakdowns to their boilers, heating, plumbing,

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<v Speaker 6>home electrics and when they.

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<v Speaker 1>Have a breakdown, no heating.

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<v Speaker 6>No hot water, we have a national network of five

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<v Speaker 6>thousand engineers who can go out to their home and

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<v Speaker 6>get them back and fixed. So what we like to say, Jared,

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<v Speaker 6>is that we can offer a solution to the homeowner

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<v Speaker 6>across the whole life cycle. We can install the hardware,

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<v Speaker 6>we can finance it, and we can own it for you.

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<v Speaker 6>And in life we can service and maintain that asset

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<v Speaker 6>and give you that piece of mind. And ideally, of course,

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<v Speaker 6>from a business model perspective, we can wrap all of

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<v Speaker 6>that up into one contracted twenty year relationship where we

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<v Speaker 6>own the acid in the home, we're responsible for the

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<v Speaker 6>service and maintenance. So we've made some margin on upfront

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<v Speaker 6>hardware installation, and as that customer needs more hardware without

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<v Speaker 6>us having to acquire them through Google, we have the

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<v Speaker 6>established relationship and we can keep it as that kind

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<v Speaker 6>of annuity.

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<v Speaker 1>Can I ask just one more question?

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<v Speaker 2>And I know the wrong ones to also as questions

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<v Speaker 2>it is, but my question really is go back to

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<v Speaker 2>the consumer value proposition. For me at present, I'm buying

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<v Speaker 2>electricity from a utility, why would I go install solar

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<v Speaker 2>batteries heat pumps in the UK and why would I

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<v Speaker 2>even lase it solar?

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<v Speaker 6>When I started had feeding tariffs in the UK. Today

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<v Speaker 6>there are no.

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<v Speaker 1>Tariffs subsidies for rooftop solar and.

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<v Speaker 6>The economics have become a lot more compelling in terms

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<v Speaker 6>of payback, especially when paired with a battery. And so

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<v Speaker 6>what you find is that the adoption rates on solar

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<v Speaker 6>and battery in the UK for homeowners are much further

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<v Speaker 6>ahead than heat pumps, and so the consumer is somewhat

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<v Speaker 6>perhaps green oriented, but in many ways, like what happened

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<v Speaker 6>in Germany, is making increasingly an energy security or a

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<v Speaker 6>cost of living based decision where they want to lock

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<v Speaker 6>in a certain cost of electricity over a ten to

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<v Speaker 6>fifteen twenty year period. The reality in the UK today

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<v Speaker 6>on heat pumps is slightly different. As you'll know that

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<v Speaker 6>the UK has the highest penetration of gas heating of

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<v Speaker 6>pretty much any developed market maybe other than Japan, and

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<v Speaker 6>there's pockets of the country that have oil heating. But

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<v Speaker 6>the economics of flipping from a gas boiler to a

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<v Speaker 6>heat pump today, even with the seven and a half

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<v Speaker 6>thousand boiler upgrade scheme grants from the government, are not

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<v Speaker 6>as strong because unfortunately, the spark gap or the cost

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<v Speaker 6>differential between electricity and gas in the UK, is four

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<v Speaker 6>times and that does mean that the economic of heat

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<v Speaker 6>pumps today are challenged. And so what we find is

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<v Speaker 6>the eighty five thousand or so heat pump installs this

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<v Speaker 6>year are primarily going in with homeowners that have four

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<v Speaker 6>gride homes, so they might have an oil heating system,

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<v Speaker 6>but they tend to skew towards more wealthy consumers, maybe grandparents,

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<v Speaker 6>who want to be seen to be doing something good

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<v Speaker 6>for future generations. It's not today being exclusively driven by

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<v Speaker 6>an economic business case, and so depends on the technology Juard.

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<v Speaker 6>But you know, we think that you are starting to see,

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<v Speaker 6>for example, solar and batteries starting to make more sense.

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<v Speaker 6>We've partnered up with the right kind of tariff and

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<v Speaker 6>of course, look you're seeing players like octopus and others

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<v Speaker 6>coming in with a heat bomp solution partnered with the tariff,

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<v Speaker 6>where the economics with the government grant can start to

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<v Speaker 6>make sense for more very specific types of homes. But

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<v Speaker 6>I think we're in the very early innings of that.

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<v Speaker 4>So if we go back to your three business and

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<v Speaker 4>thank you for being clear, because sometimes we've got guests

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<v Speaker 4>on the show and after half an hour we see

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<v Speaker 4>don't really understand what they're doing.

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<v Speaker 1>At least a year. I always understand it. Sluran and

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<v Speaker 1>doesn't understand.

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<v Speaker 4>Sorry, okay, sorry, let me rephrase because Jill's much more

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<v Speaker 4>intelligent than me. Understand Jarna and I. We've done that

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<v Speaker 4>in Germany with Fabe Sool. Of course it depends on

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<v Speaker 4>the price electricity, but it was a very good proposition

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<v Speaker 4>provided that you had put the infrastructure behind, which is,

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<v Speaker 4>as Daniel would say, STUMPHI strumph, which is rins repeat,

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<v Speaker 4>rins repeat, rins repeat. Now I understand what you're saying

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<v Speaker 4>for heat pumps, because somehow it pumps. You need to

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<v Speaker 4>go inside the house and it's going to take you

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<v Speaker 4>four days. Where was the solon It's done in twenty

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<v Speaker 4>four hours, And of course the price of the panels

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<v Speaker 4>has gone down. You mentioned as total admiration for autopas

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<v Speaker 4>because they are also the suppliers, so they can even

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<v Speaker 4>probably package it more than you. And they've got all

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<v Speaker 4>these software tools with dynamic pricing and so on, which

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<v Speaker 4>really create a mini ecosystem. So is it a competitor?

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<v Speaker 4>Are you collaborating with them? How does it work?

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<v Speaker 1>Jared and I were talking ten years ago.

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<v Speaker 6>There was Philip at Tormando, there was myself, Greg at

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<v Speaker 6>Octopus had started the business maybe a year or so before,

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<v Speaker 6>maybe it might have even been a number of months.

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<v Speaker 6>And there was the founders of another challenger energy supplier

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<v Speaker 6>called Bulb. And it can come questionably what Greg has

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<v Speaker 6>achieved that Octopus is the most impressive energy story of

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<v Speaker 6>the last ten years, certainly in Europe. It's a phenomenal

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<v Speaker 6>success story today, the kind of business that clearly can

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<v Speaker 6>do what they want. But my experience is I think

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<v Speaker 6>there will be two winners in the residential energy space.

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<v Speaker 6>There will be that whole full stack utility that socides

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<v Speaker 6>they want to be both the supplier, they want to

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<v Speaker 6>play in flexibility and that kind of virtual power plant space, but.

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<v Speaker 1>Also build a large services business.

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<v Speaker 6>And then I think there will be the rest of

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<v Speaker 6>the utilities that our clear experience is will mostly decide

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<v Speaker 6>to partner on the services side of the business. And

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<v Speaker 6>for me, when I categorize services, it is how's the

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<v Speaker 6>hardware going to get installed? How does that get finance?

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<v Speaker 6>And in life, how does that get service and maintained.

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<v Speaker 6>If you look at the key connecting tissue of those

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<v Speaker 6>three businesses, it is the engineer, the installer, the engineer

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<v Speaker 6>going into homes, which is fundamentally different to the DNA

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<v Speaker 6>of a of ore retail utility. So you take something

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<v Speaker 6>like our financing business, where we've just recently done the

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<v Speaker 6>first ever securitization in the UK. We've raised a three

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<v Speaker 6>hundred million facility from Barclay's and CPBIB. We've had pretty

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<v Speaker 6>much every one of the utility providers in the UK

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<v Speaker 6>reach out in active discussion, and we have for already

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<v Speaker 6>two signed up saying that look, we're a regulated consumer utility.

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<v Speaker 6>We're not going to become a regulator consumer financing business.

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<v Speaker 6>As well, we'd like to partner with someone on who

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<v Speaker 6>can finance the assets and own the assets and service

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<v Speaker 6>maintain those assets. So the great question, I think octopus

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<v Speaker 6>from what I can see right now is everybody's competitor

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<v Speaker 6>because they've just been such a tremendous success story. Most

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<v Speaker 6>these will struggle. British Gas or Centrica is a anomaly

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<v Speaker 6>because of their historic position as.

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<v Speaker 1>A national gas monopoly.

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<v Speaker 6>They have this ingrained services business built around the gas boiler,

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<v Speaker 6>and of course the question for them will be can

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<v Speaker 6>they transition that asset British Gas home services towards the

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<v Speaker 6>green assets going.

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<v Speaker 1>Into the home.

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<v Speaker 6>But I think if you look at all the other

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<v Speaker 6>utilities they've struggled over the last twenty five years to

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<v Speaker 6>replicate British Gas as services capabilities. Some have dipped in,

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<v Speaker 6>some have not, some have partnered, some have not, but

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<v Speaker 6>none have really been able to get a scaled installation, service,

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<v Speaker 6>maintenance and now smancing business. I would argue there will

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<v Speaker 6>be the octopus of the world, the pure plays, and

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<v Speaker 6>then they will I hope be players like Cometry or

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<v Speaker 6>White competitor for example Home Serve which is now owned

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<v Speaker 6>by Brookfields, and a pure place services businesses that I

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<v Speaker 6>think will really be kind of focused around having the

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<v Speaker 6>engineer based as your DNA and go deep on that.

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<v Speaker 6>That is my view of the going to two ways

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<v Speaker 6>that you can win in this space.

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<v Speaker 4>I'd like to summarize your the best of the rest.

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<v Speaker 6>Well, we think it's a different model today. We're not

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<v Speaker 6>competing with Octopus on financing. We're not sure they're going

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<v Speaker 6>to come into that or necessarily serve as a maintenance.

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<v Speaker 6>You're right, we will definitely not be anytime soon going

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<v Speaker 6>into having a home tree tariff.

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<v Speaker 1>We would partner on a tariff.

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<v Speaker 6>And in truth, you know, when you look at flexibility

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<v Speaker 6>and virtual power plants are peers in Europe that started

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<v Speaker 6>on the services side, mostly on the installation side, and

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<v Speaker 6>unparalor an einstem Afoff in Germany, they're kind of transitioning

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<v Speaker 6>their businesses from the install towards the flexibility. The VPP

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<v Speaker 6>gives a way to try and extend the consumer lifetime,

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<v Speaker 6>drive that recurring revenue. I guess I've always had a

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<v Speaker 6>sense that Kraken has a meaningful competitive advantage there given

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<v Speaker 6>the scale. Does someone who's starting from the point of

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<v Speaker 6>the install have a meaningful advantage there and what inevitably

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<v Speaker 6>I think is going to be a lowmar and business at.

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<v Speaker 1>Best, We're not sure.

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<v Speaker 6>So we think that part of our business model we

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<v Speaker 6>will partner on and really focus in on the three

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<v Speaker 6>business lines that we're in today.

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<v Speaker 4>Now let's move to the second one. Securitization. It looks simple,

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<v Speaker 4>but in fact it's difficult because what you're doing is

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<v Speaker 4>you're bundling thousands, if not tens of thousands of individual

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<v Speaker 4>owners into a gigantic portfolio, which means a lot. It's

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<v Speaker 4>all analysis about credit risks and so on, and then

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<v Speaker 4>you flip it to Barclays well done. This has been tried,

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<v Speaker 4>you know, by sun Run for quite some time in

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<v Speaker 4>the US around soda. So were you kind of inspired

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<v Speaker 4>by those securitizations initiative?

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<v Speaker 1>Yeah? Absolutely so.

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<v Speaker 6>Look, as I said, when I found the Home Tree,

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<v Speaker 6>I had been working in private equity. I saw one

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<v Speaker 6>of the assets that we'd invested in, and private equity

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<v Speaker 6>fund was a leading home improvement business. We looked at

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<v Speaker 6>entering solar, and then we looked at saying, okay, well,

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<v Speaker 6>this whole solar nancing thing that's happening in the US

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<v Speaker 6>is very interesting.

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<v Speaker 1>But if you step back for the last ten years, Lauren, there's.

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<v Speaker 6>Been over thirty billion of abs issues for residential solar

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<v Speaker 6>and energy efficiency asset in the American public markets across

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<v Speaker 6>a handful of originators, Sun Run, Solar City, Sonova, Goodleap mosaic.

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<v Speaker 6>And the best way to think about this if you

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<v Speaker 6>take traditional home improvement finance, you're buying a kitchen, you're

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<v Speaker 6>doing an upgrade to your home. You go to Barkley's

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<v Speaker 6>or a traditional home improvement finance provider, you get a

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<v Speaker 6>ten year loan a twelve point nine to nine percent APR.

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<v Speaker 6>That's additional debt on the consumer balance sheet. So when

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<v Speaker 6>the credit guys are thinking about this, it's expanding the

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<v Speaker 6>debt load of that consumer balance sheet. The energy model

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<v Speaker 6>is quite a unique asset class within the consumer credit

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<v Speaker 6>space because what you're not actually doing is adding additional

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<v Speaker 6>debt to that consumer's balance sheet. You're essentially securitizing part

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<v Speaker 6>of their energy bill because you're installing assets that are

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<v Speaker 6>reducing their monthly outgoings in terms of the electricity bill,

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<v Speaker 6>and you're securitizing that part of their bill. And so

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<v Speaker 6>what you've seen is that as an asset class, it's

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<v Speaker 6>got the characteristics that has meant it's performed on a

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<v Speaker 6>credit basis. You know, these are all homeowners tend to

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<v Speaker 6>be quite prime credit. You're pretty much in line with

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<v Speaker 6>like prime super prime auto, and I kind of prime mortgage.

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<v Speaker 6>And so I think where people maybe sometimes tripped over

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<v Speaker 6>themselves a bit, as all the infrastructure funds three, four

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<v Speaker 6>or five years ago were kind of getting excited saying

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<v Speaker 6>this is like a kind of infra type play.

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<v Speaker 1>It's not really.

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<v Speaker 6>It's a consumer financing play, but it is a prime

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<v Speaker 6>consumer financing play for US. There's a track record in

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<v Speaker 6>the US now of enough issuance where the rating agencies

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<v Speaker 6>who we spent a lot of time with have been

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<v Speaker 6>able to get comfortable with really categorizing this as prime

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<v Speaker 6>consumer credit.

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<v Speaker 1>It's performed quite well.

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<v Speaker 6>There have been a number of originator issues in the

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<v Speaker 6>US which we can talk about, but I think they're

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<v Speaker 6>less connected to the underlying credit quality than they are

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<v Speaker 6>to some market issues in the US Europe, as is

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<v Speaker 6>always the case in financial innovation at five ten years behind,

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<v Speaker 6>and if you look at what is quite an important

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<v Speaker 6>moment for the category last week, fair play to them.

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<v Speaker 1>MPAL, a German pier of ar as a competitor, did.

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<v Speaker 6>The first public market ABS issue ince at two hundred

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<v Speaker 6>and forty million euro portfolio of solar backed loans were

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<v Speaker 6>securitized through a green bonds to the public markets.

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<v Speaker 1>And what is really pleasing to see is.

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<v Speaker 6>That had over seven times over subscription for this bond

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<v Speaker 6>and it was exactly the same when we went to

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<v Speaker 6>market to raise our three hundred million private facility with

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<v Speaker 6>Barclays and CPBIB the level of interest from institutional capital

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<v Speaker 6>to own these screen paper was sky high. It's not

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<v Speaker 6>only because of the ESG angle. It genuinely I think

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<v Speaker 6>there's there's the performance of the US the class that

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<v Speaker 6>is informing them and think it desired to kind of

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<v Speaker 6>help create this asked class here in Europe.

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<v Speaker 4>Just for our listeners because I know job knows, but

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<v Speaker 4>maybe or our listeners don't know. ABS means asset back securities. Correct,

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<v Speaker 4>it's like a bond, Yeah, but it's a bond which

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<v Speaker 4>is collecteralized by a certain number of assets. I haven't

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<v Speaker 4>got into the details. So what interest rates have you

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<v Speaker 4>been able to offer.

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<v Speaker 6>We've been able to get a blended cost of capital

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<v Speaker 6>across the Barclays and CPP facilities sub six percent and

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<v Speaker 6>we're able to offer interest rates to the homeowner of

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<v Speaker 6>eight to eight and a half depend So this is

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<v Speaker 6>really competitive cost of financing.

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<v Speaker 1>And if you look at the public market deal that

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<v Speaker 1>MPAL did last week.

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<v Speaker 6>Our analysis is that it came in one point eight

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<v Speaker 6>percent tighter, so came in in the low force, which

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<v Speaker 6>means that you know, if you want to create a

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<v Speaker 6>virtuous circle of consumer adoption here, you have to bring

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<v Speaker 6>the cost of capital down. And that is why securitizing

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<v Speaker 6>to the public markets makes most sense, Lauren, because it's

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<v Speaker 6>the only place where you got the deep enough pools

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<v Speaker 6>of cheap capital that's willing to finance assets for twenty

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<v Speaker 6>plus years. And look to your question around structuring its

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<v Speaker 6>complex field, the best way to think about it is

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<v Speaker 6>home Tree as an entity is a corporate originator. We've

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<v Speaker 6>set up an off balance sheet structure so it's not

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<v Speaker 6>guaranteed by the corporate that's originating these assets, and it's

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<v Speaker 6>an SPV that has a trustee arrangement on top of that.

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<v Speaker 1>The best way to think about that SPV is that SPV.

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<v Speaker 6>All that's going into that is the cast flows from

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<v Speaker 6>the consumer pain for the solar, the batteries, the heat

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<v Speaker 6>pumps over fifteen.

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<v Speaker 1>Twenty to twenty five years.

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<v Speaker 6>And the way we financed that SPV is that Barclays

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<v Speaker 6>are the senior partner. They will finance the first eighty

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<v Speaker 6>percent of any loan release. CPBIB will do the mezzanine piece,

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<v Speaker 6>and they will fund the next fifteen percent, and then

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00:21:00.079 --> 00:21:02.279
<v Speaker 6>he needs to fund the last five percent what's called

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<v Speaker 6>the risk attention trunch. So we've all agreed a certain

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<v Speaker 6>level of losses we think are likely and tolerable, but

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<v Speaker 6>above that, the first five percent of losses on credit

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00:21:13.680 --> 00:21:16.759
<v Speaker 6>quality is home Tree's risk to take. So our cost

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00:21:16.799 --> 00:21:19.400
<v Speaker 6>of capital needs to be higher, and it is higher,

401
00:21:19.480 --> 00:21:22.920
<v Speaker 6>of course, because we're putting inequity into that business. You

402
00:21:22.960 --> 00:21:26.079
<v Speaker 6>then have the mezzanine slug who from ninety five percent

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<v Speaker 6>to eight would take that level of losses if you

404
00:21:28.279 --> 00:21:31.480
<v Speaker 6>got there, which we don't anticipate getting there. And Barklay's

405
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<v Speaker 6>in the senior mean that they have to see twenty

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00:21:34.200 --> 00:21:37.400
<v Speaker 6>percent of credit losses in that portfolio before they would

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00:21:37.400 --> 00:21:40.039
<v Speaker 6>be taking losses, which is why they can be as

408
00:21:40.079 --> 00:21:44.799
<v Speaker 6>aggressive on the pricing. Ultimately, banks and CPBIB, they're not

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<v Speaker 6>set up necessarily in the current funds that we're in

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<v Speaker 6>to own that paper for twenty five years.

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<v Speaker 1>It's the public markets.

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<v Speaker 6>It's the pension funds and the insurance funds that want

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<v Speaker 6>to own that the structure we have would be when

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<v Speaker 6>you hit a certain volume in that SPV of two

415
00:22:00.200 --> 00:22:04.920
<v Speaker 6>million of assets, you would refinance out Barclays and CPBIB

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<v Speaker 6>an issue a bond that investors would buy in the

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00:22:08.640 --> 00:22:10.599
<v Speaker 6>public markets to refinance them out.

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<v Speaker 1>Home Tree will need to keep five.

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<v Speaker 6>Percent in and that is a reason that I don't

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<v Speaker 6>think all the utilities are going to want to get

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<v Speaker 6>into this business because it's.

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<v Speaker 1>Not a capital light business.

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<v Speaker 6>Somewhat capital light in that you know we're not putting

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<v Speaker 6>in twenty percent or fifty percent of our own money,

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00:22:26.000 --> 00:22:27.839
<v Speaker 6>but you know we still need to put in and

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<v Speaker 6>keep in a risk attention trunt and ultimately that then

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<v Speaker 6>would give us the capacity where Barclays and CPBIB would

428
00:22:36.200 --> 00:22:38.319
<v Speaker 6>be back to zero. We can set up a second

429
00:22:38.359 --> 00:22:41.519
<v Speaker 6>SVB and fill the portfolio again to the public markets

430
00:22:42.079 --> 00:22:45.119
<v Speaker 6>and hopefully become a repeat issuer. And in doing that,

431
00:22:45.240 --> 00:22:48.160
<v Speaker 6>as the markets and the rating agencies become more comfortable

432
00:22:48.160 --> 00:22:51.319
<v Speaker 6>with what you're originating every time, you would hope, depending

433
00:22:51.319 --> 00:22:55.000
<v Speaker 6>on where interest rates are, the spreads become tighter and tighter,

434
00:22:55.200 --> 00:22:57.640
<v Speaker 6>which means that you can parley that into cheaper cost

435
00:22:57.720 --> 00:23:00.799
<v Speaker 6>of financing for the consumer to hopefully make the economics

436
00:23:00.799 --> 00:23:03.039
<v Speaker 6>better and better and better and becomes a virtuous circle.

437
00:23:03.559 --> 00:23:03.960
<v Speaker 1>Wow.

438
00:23:04.160 --> 00:23:08.759
<v Speaker 4>I like that. Okay, So business field business slide insurance.

439
00:23:09.119 --> 00:23:11.279
<v Speaker 4>How did you came to develop this?

440
00:23:12.039 --> 00:23:14.039
<v Speaker 6>If you remember at the start, I said that, you know,

441
00:23:14.079 --> 00:23:17.119
<v Speaker 6>the challenge with the installation route into the home is

442
00:23:17.119 --> 00:23:19.599
<v Speaker 6>that it's a one in fifteen, one and twenty year transaction,

443
00:23:20.079 --> 00:23:22.519
<v Speaker 6>and that means that if that's your primary route to

444
00:23:22.599 --> 00:23:27.960
<v Speaker 6>acquiring the consumer relationship, it's a very expensive marketing business.

445
00:23:28.240 --> 00:23:31.440
<v Speaker 6>And when we looked around and we'd made that mistake

446
00:23:31.480 --> 00:23:34.480
<v Speaker 6>ourselves in twenty fifteen twenty sixteen, thinking that we could

447
00:23:34.599 --> 00:23:38.759
<v Speaker 6>use third party investor capital to build an energy services

448
00:23:38.799 --> 00:23:42.160
<v Speaker 6>business through the installer channel, we struggled with the cacs,

449
00:23:42.160 --> 00:23:44.200
<v Speaker 6>and so we were searching for a business model that

450
00:23:44.240 --> 00:23:47.119
<v Speaker 6>could give us a cheaper entry point into the home,

451
00:23:47.519 --> 00:23:50.640
<v Speaker 6>but a more established long life relationship with that homeowner.

452
00:23:51.400 --> 00:23:53.960
<v Speaker 6>And so what we've done is we've built an insurance

453
00:23:54.000 --> 00:23:57.319
<v Speaker 6>business that is not competing against core home insurance protecting

454
00:23:57.359 --> 00:24:01.279
<v Speaker 6>against floods or tefts or fire. It's a warranty business

455
00:24:01.519 --> 00:24:04.519
<v Speaker 6>that protects against breakdowns when they happen, and we get

456
00:24:04.519 --> 00:24:07.319
<v Speaker 6>an engineer out of your home what's really good about

457
00:24:07.319 --> 00:24:10.200
<v Speaker 6>that business, Laron is it's a high margin kind of

458
00:24:10.200 --> 00:24:14.680
<v Speaker 6>mid sixties gross margin, recurring revenue subscription business that has

459
00:24:14.880 --> 00:24:18.240
<v Speaker 6>low to mid teen annualized churn. So you're looking at

460
00:24:18.279 --> 00:24:22.160
<v Speaker 6>a seven eight year consumer relationship minimum. You get a

461
00:24:22.200 --> 00:24:25.039
<v Speaker 6>payback on your marketing within twelve fifteen months, and so

462
00:24:25.079 --> 00:24:29.319
<v Speaker 6>it's a very profitable contract that you have. But more importantly,

463
00:24:29.440 --> 00:24:32.720
<v Speaker 6>it gives you this a bit like for Octopus, they've

464
00:24:32.720 --> 00:24:36.160
<v Speaker 6>got their energy tariff with the consumer, and churn in

465
00:24:36.319 --> 00:24:39.359
<v Speaker 6>energy tends to be a bit higher thirty thirty five percent,

466
00:24:39.680 --> 00:24:41.799
<v Speaker 6>But at least you can talk to the consumer about

467
00:24:41.839 --> 00:24:45.119
<v Speaker 6>solar or heat pumps. It's given me a cheap way

468
00:24:45.240 --> 00:24:47.680
<v Speaker 6>to get in and establish a relationship with the homeowner

469
00:24:47.720 --> 00:24:51.519
<v Speaker 6>to talk to them about their heating. But furthermore, because

470
00:24:51.559 --> 00:24:55.079
<v Speaker 6>it's a maintenance product, it comes with an annual service

471
00:24:55.160 --> 00:24:57.440
<v Speaker 6>visit every year, so I know.

472
00:24:57.440 --> 00:24:59.279
<v Speaker 1>I'm going to have an engineer in that home for

473
00:24:59.319 --> 00:24:59.799
<v Speaker 1>an hour.

474
00:24:59.759 --> 00:25:02.480
<v Speaker 6>Ever year and can build a real time picture of

475
00:25:02.559 --> 00:25:05.640
<v Speaker 6>what assets that consumer has. So they have a heat pump,

476
00:25:05.680 --> 00:25:08.079
<v Speaker 6>do they have solar on the roof? And if they don't,

477
00:25:08.319 --> 00:25:10.759
<v Speaker 6>can I start talking to them about it? And so

478
00:25:10.759 --> 00:25:13.000
<v Speaker 6>what it does is it becomes a feeder for my

479
00:25:13.119 --> 00:25:17.440
<v Speaker 6>installation division. Because the worst time to replace a gas

480
00:25:17.480 --> 00:25:19.440
<v Speaker 6>boiler with a heat pump is when you've got a

481
00:25:19.480 --> 00:25:21.880
<v Speaker 6>broken boiler and you can't replace it and all you

482
00:25:21.920 --> 00:25:24.799
<v Speaker 6>want is a new heating system tomorrow. That's the worst

483
00:25:24.799 --> 00:25:26.200
<v Speaker 6>time to install a heat pump.

484
00:25:26.519 --> 00:25:27.480
<v Speaker 1>So for us being.

485
00:25:27.319 --> 00:25:29.920
<v Speaker 6>Able to establish a relationship with that homeowner to talk

486
00:25:29.960 --> 00:25:32.759
<v Speaker 6>to them every year about their heating system, to maintain

487
00:25:32.799 --> 00:25:36.480
<v Speaker 6>it across the years, to then inform them that actually,

488
00:25:36.720 --> 00:25:38.720
<v Speaker 6>you know, they should be thinking about a green solution,

489
00:25:39.480 --> 00:25:42.160
<v Speaker 6>we could finance it for them and wrap the same

490
00:25:42.279 --> 00:25:44.359
<v Speaker 6>level a peace of mind they've had on their insurance

491
00:25:44.359 --> 00:25:48.519
<v Speaker 6>product into that financing. It's almost the subscription economy. It's

492
00:25:48.559 --> 00:25:51.839
<v Speaker 6>really moving towards thinking about this kind of capex once

493
00:25:51.920 --> 00:25:56.559
<v Speaker 6>off item into monetizing a whole consumer lifetime and doing

494
00:25:56.559 --> 00:25:58.960
<v Speaker 6>it on a fifty cred a month, seventy credit a month.

495
00:25:59.400 --> 00:26:02.079
<v Speaker 6>You know, that insurance business has been a real kind

496
00:26:02.079 --> 00:26:03.720
<v Speaker 6>of boon for us, and we think is one of

497
00:26:03.759 --> 00:26:05.920
<v Speaker 6>the kind of winning models in this space.

498
00:26:06.599 --> 00:26:09.119
<v Speaker 2>So Simon, first of all, thank you very much for that.

499
00:26:09.680 --> 00:26:13.160
<v Speaker 2>If I look across the whole residential solar battery space

500
00:26:13.200 --> 00:26:16.319
<v Speaker 2>across Europe. It's in the doldrums. So could you give

501
00:26:16.359 --> 00:26:17.799
<v Speaker 2>us a little bit of a view of how you

502
00:26:17.799 --> 00:26:18.480
<v Speaker 2>see the future.

503
00:26:19.240 --> 00:26:20.279
<v Speaker 1>So I think you're right, Jared.

504
00:26:20.599 --> 00:26:23.359
<v Speaker 6>The painful lesson that Huntrey learned in twenty fifteen twenty

505
00:26:23.599 --> 00:26:27.160
<v Speaker 6>seventeen about the inherent challenges of scaling up the direct

506
00:26:27.160 --> 00:26:29.839
<v Speaker 6>the consumer installation model and the fact that the unit

507
00:26:29.920 --> 00:26:33.880
<v Speaker 6>economics of that business don't work is unfortunately the lesson

508
00:26:33.920 --> 00:26:36.440
<v Speaker 6>that the kind of venture growth equity ecosystem is now

509
00:26:36.480 --> 00:26:39.839
<v Speaker 6>going through, where a lot of capital and high valuations

510
00:26:40.400 --> 00:26:43.839
<v Speaker 6>on kind of revenue multiples has been put on consumer

511
00:26:43.920 --> 00:26:47.880
<v Speaker 6>facing installation businesses. There's going to be a very painful

512
00:26:47.920 --> 00:26:51.319
<v Speaker 6>couple of years in that European ecosystem where there's a

513
00:26:51.400 --> 00:26:54.599
<v Speaker 6>number of players that are sitting on valuations that are unjustifiable,

514
00:26:55.039 --> 00:26:57.359
<v Speaker 6>and they're going to be working through that and trying

515
00:26:57.359 --> 00:27:01.920
<v Speaker 6>to find making speculative views on pivots towards business models that.

516
00:27:01.960 --> 00:27:04.559
<v Speaker 1>Inherently have a sound economic engine.

517
00:27:05.359 --> 00:27:08.440
<v Speaker 6>For some people that could be flexibility and VPP, as

518
00:27:08.440 --> 00:27:11.200
<v Speaker 6>I said, I've got question marks about that. For others

519
00:27:11.279 --> 00:27:14.920
<v Speaker 6>that could be moving towards our financing business, financing the

520
00:27:14.920 --> 00:27:17.160
<v Speaker 6>whole market rather than just their own installs.

521
00:27:17.640 --> 00:27:18.519
<v Speaker 1>So I think there will be.

522
00:27:18.960 --> 00:27:22.519
<v Speaker 6>A period of introspection, some kind of value destruction in

523
00:27:22.599 --> 00:27:25.839
<v Speaker 6>terms of down rounds and companies going under that we're

524
00:27:25.839 --> 00:27:27.640
<v Speaker 6>seeing in the in the residential space.

525
00:27:28.559 --> 00:27:30.119
<v Speaker 1>Clearly, I have to talk my own shop.

526
00:27:30.279 --> 00:27:32.240
<v Speaker 6>I think for a player like Palm Tree that learned

527
00:27:32.240 --> 00:27:35.319
<v Speaker 6>the lesson early because Jaredy, you know, I was in

528
00:27:35.400 --> 00:27:38.720
<v Speaker 6>early into the category with Philip Powser at Tomndo and others.

529
00:27:39.039 --> 00:27:41.319
<v Speaker 6>We learned that lesson and felt that we spend the

530
00:27:41.400 --> 00:27:44.720
<v Speaker 6>last six seven years building a model that can scale

531
00:27:44.839 --> 00:27:49.440
<v Speaker 6>and scale with really profitable unit economics. So our sense

532
00:27:49.480 --> 00:27:52.880
<v Speaker 6>for home Tree is that the future is bright. We

533
00:27:52.920 --> 00:27:54.519
<v Speaker 6>talk a lot in Home three about what we call

534
00:27:54.599 --> 00:27:58.839
<v Speaker 6>economic stamina. You need some engine that gives you the

535
00:27:58.839 --> 00:28:02.960
<v Speaker 6>capacity to not have a government intervention or change on

536
00:28:03.160 --> 00:28:07.279
<v Speaker 6>regulation about a certain asset like solar killing your model.

537
00:28:08.079 --> 00:28:10.319
<v Speaker 6>You need to be able to write the inevitable ups

538
00:28:10.319 --> 00:28:13.000
<v Speaker 6>and downs because it will remain turbulent. It's not just

539
00:28:13.079 --> 00:28:15.680
<v Speaker 6>going to go into overdrive now and every year for

540
00:28:15.720 --> 00:28:16.720
<v Speaker 6>the next fifteen years.

541
00:28:16.759 --> 00:28:18.160
<v Speaker 1>It's going to be bigger in heat pumps.

542
00:28:18.359 --> 00:28:20.799
<v Speaker 6>There'll be better years, they'll be worse years, And you

543
00:28:20.920 --> 00:28:23.240
<v Speaker 6>need a kind of business model that can sustain through

544
00:28:23.279 --> 00:28:26.440
<v Speaker 6>the ups and downs. The long term future is clear.

545
00:28:26.680 --> 00:28:30.680
<v Speaker 6>There will be big businesses built in the residential decarbonization ecosystem.

546
00:28:31.079 --> 00:28:32.839
<v Speaker 6>As I said, I think there will be some that

547
00:28:32.920 --> 00:28:36.720
<v Speaker 6>are utility first, maybe the octopuses and others like that.

548
00:28:37.200 --> 00:28:39.160
<v Speaker 1>But I think there will also be pure place.

549
00:28:39.000 --> 00:28:42.640
<v Speaker 6>Services businesses like home Tree, but that the emphasis in

550
00:28:42.680 --> 00:28:46.000
<v Speaker 6>those businesses will be not just being once off installars,

551
00:28:46.000 --> 00:28:48.640
<v Speaker 6>fit and forget. They'll have to have found much more

552
00:28:48.720 --> 00:28:51.400
<v Speaker 6>sound business models to kind of stand the tests of

553
00:28:51.480 --> 00:28:53.240
<v Speaker 6>the inevitable turbulence of the market.

554
00:28:53.920 --> 00:28:56.519
<v Speaker 4>I'm very impressed. Thank you very much for Comhamster.

555
00:28:56.799 --> 00:28:59.480
<v Speaker 6>Thank you very much, Simon, thank you, and just say

556
00:28:59.559 --> 00:29:01.599
<v Speaker 6>thank you for all the advice and the help over

557
00:29:01.640 --> 00:29:01.920
<v Speaker 6>the years.

558
00:29:01.920 --> 00:29:04.119
<v Speaker 1>It's been a brilliant relationship that we built. My pleasure.

559
00:29:04.640 --> 00:29:08.359
<v Speaker 4>Well jah, thank you so much for bringing Simon on

560
00:29:08.400 --> 00:29:10.680
<v Speaker 4>the show. Thank you for all the help you have

561
00:29:10.960 --> 00:29:13.880
<v Speaker 4>providing him for a decade now. Because of what a

562
00:29:13.960 --> 00:29:15.559
<v Speaker 4>success oh.

563
00:29:15.440 --> 00:29:16.599
<v Speaker 2>Yeah yeah, yeah, yeah yeah.

564
00:29:16.640 --> 00:29:18.640
<v Speaker 3>I think he can really have a big impact the

565
00:29:18.680 --> 00:29:20.680
<v Speaker 3>next years. And he's done a great job.

566
00:29:21.160 --> 00:29:23.720
<v Speaker 4>If I look at the landscape, the equivalent in the US,

567
00:29:23.799 --> 00:29:28.759
<v Speaker 4>Sonova Son not a great success. But in Europe, whether

568
00:29:28.960 --> 00:29:32.960
<v Speaker 4>it's Home Tree or in Germany and pal One Coma

569
00:29:33.119 --> 00:29:37.640
<v Speaker 4>film Thermondo, we really had some startups who managed to

570
00:29:37.680 --> 00:29:40.440
<v Speaker 4>scale around the energy solution business.

571
00:29:41.000 --> 00:29:43.640
<v Speaker 3>Yeah, and by the way, it's not easy. It is

572
00:29:43.680 --> 00:29:46.240
<v Speaker 3>not easy, but these guys have, all of them, have

573
00:29:46.319 --> 00:29:46.960
<v Speaker 3>done a good job.

574
00:29:47.440 --> 00:29:50.720
<v Speaker 4>And the way I interpret it is they've turned the

575
00:29:50.839 --> 00:29:56.079
<v Speaker 4>system upside down, which means rather than pushing a solution,

576
00:29:56.799 --> 00:30:01.079
<v Speaker 4>they've been pulling the customers toward a solution, which means

577
00:30:01.200 --> 00:30:05.319
<v Speaker 4>first create a long term relationship around the insurance product,

578
00:30:05.480 --> 00:30:09.720
<v Speaker 4>making sure you have hit power twenty four seven, and

579
00:30:09.839 --> 00:30:14.400
<v Speaker 4>then say, okay, now that we have established this relationship,

580
00:30:14.839 --> 00:30:16.559
<v Speaker 4>why don't we put solar on your own for a

581
00:30:16.599 --> 00:30:19.960
<v Speaker 4>battery or heat pump if you look at it. Yeah, yeah,

582
00:30:19.960 --> 00:30:23.680
<v Speaker 4>of course, except he has done it and other have not.

583
00:30:24.079 --> 00:30:27.880
<v Speaker 4>Plus all the solutions around seriotization are already very innovative

584
00:30:27.960 --> 00:30:30.920
<v Speaker 4>and very intelligent. So thank you very much for bringing

585
00:30:31.400 --> 00:30:32.960
<v Speaker 4>the step of entrepreneur on the show.

586
00:30:33.759 --> 00:30:36.240
<v Speaker 3>As I said, I only wish him really well in

587
00:30:36.279 --> 00:30:39.680
<v Speaker 3>the next few years with that business. His moment has.

588
00:30:39.599 --> 00:30:45.079
<v Speaker 4>Come exactly and of course we salute, salute Hail Greg Jackson,

589
00:30:45.240 --> 00:30:50.400
<v Speaker 4>Hail the king Hale, but untrees coming for you, so

590
00:30:50.759 --> 00:30:55.200
<v Speaker 4>don't rest on your La rolls. Okay, job with Thank

591
00:30:55.279 --> 00:30:58.240
<v Speaker 4>Simon and I'll talk to you next week looking forward to.

592
00:31:02.559 --> 00:31:06.319
<v Speaker 3>Thank you for listening to Redefining Energy. Don't forget to

593
00:31:06.400 --> 00:31:10.960
<v Speaker 3>rate the show and subscribe on Apple Podcasts, Spotify, or

594
00:31:11.039 --> 00:31:13.319
<v Speaker 3>the platform of your choice.
