Speaker 1: Yeah, ripped up.
Speaker 2: News need advice, so you don't help.
Speaker 3: Come run in just as fast as we can.
Speaker 2: Shooter's gonna help coming.
Speaker 4: Man Dix is the Troubleshooter Show. Now Tom Martino, Hey, Hey, Hey.
Speaker 5: Tom Martino here, Welcome to the show. Three O three
Speaker 5: seven one three talk seven one three eight two five five.
Speaker 5: You'll see a handsome gent next to me. He is
Speaker 5: Chris with discount Bath. He'll be talking about baths from
Speaker 5: here to from uh, from time to time, and kitchens
Speaker 5: and baths, in my opinion, the two best things or
Speaker 5: the two worst things you can do to your house.
Speaker 5: Some people say they make or break a house, and
Speaker 5: bathrooms have always used to be equal expensive. But we're
Speaker 5: gonna talk about discount bath. Coming up. Welcome to the show.
Speaker 6: I'm Tom Martino.
Speaker 5: Listen.
Speaker 6: We talk about all kinds of things.
Speaker 5: Okay. What we talk about are ways to help your life. Basically,
Speaker 5: I call it the Life, Liberty and the Pursuit of
Speaker 5: Happiness Show, and we try to also help in such
Speaker 5: a way that we can solve problems if possible.
Speaker 6: Hey is Mark signed on?
Speaker 5: Of course? Listen, man, why is it I can't see
Speaker 5: anything on the laptop yet? I see we're on YouTube.
Speaker 7: I mean, are you I would say that's a personal problem, sir,
Speaker 7: really are.
Speaker 5: You signed onto this laptop?
Speaker 7: I am not signed on to that laptop. Kelly got
Speaker 7: video up today?
Speaker 5: Okay, well, okay, I just was curious because our media
Speaker 5: laptop here sitting right over here. If you're looking to
Speaker 5: my right here.
Speaker 7: It's working great though. We're in good Yeah, I just
Speaker 7: don't I just see the normal desk. I put my
Speaker 7: pretty face up in a little.
Speaker 5: Don't worry about it. Lauren wants to talk to us.
Speaker 5: By the way, anyone can call twenty four to seven
Speaker 5: three or three moreino three oh three six two seven
Speaker 5: eight four six six and find out about the show
Speaker 5: and also leave a message or call straight through when
Speaker 5: we're on the air, and then you can call three
Speaker 5: oh three seven one three talk and before I go
Speaker 5: on in the wonder, you can text me as well
Speaker 5: my private Google number seven four seven nine nine nine
Speaker 5: fifty two eighty seven four seven nine nine nine fifty
Speaker 5: two eighty if you'd like to send me a message, and.
Speaker 6: That you can go direct there.
Speaker 5: And then the of course the regular uh messaging app
Speaker 5: that we have for iHeart is five seven seven three
Speaker 5: nine and you can just put Tom in the in
Speaker 5: the code there in the subject matter and I'll get
Speaker 5: it five seven seven three nine. So welcome.
Speaker 6: So what's going on, Lauren?
Speaker 5: What's happening? Hello?
Speaker 6: Can you hear me? I?
Speaker 5: Sure? Ken? What's going on?
Speaker 3: Five?
Speaker 8: At a twenty twenty one Jeeps Renegade and all the
Speaker 8: full warranty and everything.
Speaker 6: Now, did you buy it new?
Speaker 3: Yes?
Speaker 8: It had sixteen hundred miles on it.
Speaker 5: It was one of oh yeah, cool, Okay, where'd you
Speaker 5: get it?
Speaker 8: And I was very excited it was. I bought it
Speaker 8: in Castle Rock, Okay, Chrysler. I went by myself. It
Speaker 8: was my first purchase and I'm in my forties, so
Speaker 8: I was very excited about it. I had several electrical
Speaker 8: problems the first year, and I've only taken it to
Speaker 8: Jeep and but I lived closer to Larry Miller off Havana, Okay,
Speaker 8: So I've been taking it there for my oil changes
Speaker 8: and you know, tire rotations and whatever. Well, two oil
Speaker 8: changes ago, they told me that I had an oil leak,
Speaker 8: but they couldn't fix it.
Speaker 5: So how many miles did you says on it?
Speaker 8: It was less than forty eight thousand and I made
Speaker 8: an appointment. So I ateeenth for an oil change and
Speaker 8: to fix a leak. The day before my car didn't start.
Speaker 8: It was like the same electrical problem. So I had
Speaker 8: my car.
Speaker 5: So you had you had a leak and an electrical problem.
Speaker 8: Yes, the ly seventeenth, I had it, Toad, Hilary H.
Speaker 5: Miller.
Speaker 8: Yeah, my women was July eighteenth, got it. I have
Speaker 8: called the service manager five times last week, not one
Speaker 8: response on an update. I got a text message up
Speaker 8: from the counter person saying, this is how we're going
Speaker 8: to correspond about your car.
Speaker 5: And when was it? Toad there? July seventeenth and it's
Speaker 5: been there since then since then.
Speaker 8: And nobody has called me.
Speaker 5: I have to add, do you know when you said
Speaker 5: it would not start? Were you having problems before that?
Speaker 9: No?
Speaker 8: Last when I first bought it in twenty twenty one.
Speaker 8: I bought it in October twenty twenty one.
Speaker 5: I'm talking about like just the other day on the seventeenth,
Speaker 5: when you had to have a toad.
Speaker 6: Yes, why did it not start?
Speaker 5: Did it click? Did it not start? But it turned over?
Speaker 5: Tell me about it?
Speaker 8: Oh, it was I pushed the button. I had my
Speaker 8: boss come and try to jump it triple aching.
Speaker 5: Did it make any noise at all when you press
Speaker 5: the button? No?
Speaker 8: Radio and everything came on, So you know it wasn't
Speaker 8: the battery.
Speaker 7: That could be so many different and that's crazy.
Speaker 3: I know.
Speaker 5: So you had it, Toad, You had it, Toad, And
Speaker 5: then they told you, what have you heard anything at all?
Speaker 8: When I was at the counter, the guy said seven
Speaker 8: to ten days for diagnostics.
Speaker 5: But they already told you somehow you knew you had
Speaker 5: an oil leak? Right, correct? Well, when did they tell
Speaker 5: you that? They When did they tell you that part?
Speaker 8: That was February when I had an oil shape.
Speaker 6: But did they fix that oil leak?
Speaker 4: No, that's what.
Speaker 8: July eighteen, twenty twenty four appointment was for an oil
Speaker 8: change and for them to fix my oil leak?
Speaker 3: All right?
Speaker 5: Got it? So anyway, where are we right now? What?
Speaker 5: You have no idea? What's going on with your car?
Speaker 8: Do you want I out a pocket? Seventeen hundred dollars
Speaker 8: as of now?
Speaker 5: Wait? Wait wait wait wait wait, what's what's the seventeen
Speaker 5: hundred bucks for a rental car? My job?
Speaker 8: I need a car?
Speaker 5: Gosh?
Speaker 7: And when they told you you had an oil leak?
Speaker 7: The first time did you did they fix it or
Speaker 7: what did they do that?
Speaker 8: Which was that they never fixed it?
Speaker 7: And did they tell you what it was?
Speaker 8: They said some kind of oil panel that they didn't
Speaker 8: have time to fix it, to make another appointment, which
Speaker 8: that was July eighteenths appointment.
Speaker 7: And before you drove it, when you drove it last
Speaker 7: and parked it, then it wouldn't start again. Was it
Speaker 7: driving fine? Was there oil under it? What was going on?
Speaker 8: It was leaking oil. I drive in the mountains, I
Speaker 8: drive a gun has been.
Speaker 5: Was you oil light on? Did it overheat at all?
Speaker 8: No, no problem with oil. It just I would leave a.
Speaker 5: Puddle of wa Well, it's still under warranty, right, correct?
Speaker 5: Why did you take it to Larry H.
Speaker 8: Miller because it's close to my house?
Speaker 5: Okay, I missed that. Why is it under warranty? Tom,
Speaker 5: it's a twenty twenty one, brand new warranty of everything.
Speaker 5: By the way, I'm going to tell you something, Larry H.
Speaker 5: Miller not a good dealership. I can't stand them. They're
Speaker 5: not a good dealer.
Speaker 8: Jurney Matt. I'm learning that.
Speaker 5: So those listening don't go to Larry H. Miller if
Speaker 5: you can, If you can help it. No friend, no
Speaker 5: friend of.
Speaker 6: The consumer as far as we're concerned.
Speaker 3: So I.
Speaker 7: Get me, get me listen, get me her information, and
Speaker 7: I will call during this first break over to Larry Miller.
Speaker 7: I need her first last name, phone number, and quarant.
Speaker 5: We'll get you that. We'll get that information from you
Speaker 5: off the air. Okay, So hang on, we'll get all
Speaker 5: your information. We'll call over to Larry H. Miller to
Speaker 5: figure out where the hell it is. I mean, they
Speaker 5: should have at least taken a look at it.
Speaker 6: Look.
Speaker 5: I don't know what happened, but I know.
Speaker 6: That dealers are just crazy right now.
Speaker 7: It's just not car dealers, man, it's everything. I was
Speaker 7: reading an article today.
Speaker 5: What is it, Mark?
Speaker 6: What is it?
Speaker 5: Well, I'll tell you this phenomenon.
Speaker 7: There's two companies I was reading about today, Boeing and Airbus,
Speaker 7: and they have one thing in common. Right now. They're
Speaker 7: having a hell of a time building planes. And it
Speaker 7: all comes back to COVID. It comes back to supply chain,
Speaker 7: it comes back to losing your employees.
Speaker 6: My god, is everything COVID?
Speaker 7: I mean, really, we're still trying to catch you up. Yeah,
Speaker 7: everything is COVID.
Speaker 5: By the way, deputy dollar deputy Chopper in the studio
Speaker 5: that would hit man who anyway? Or were you going
Speaker 5: to insult them about you mean there's a lot of
Speaker 5: rain trust in there is what you're saying. Yeah, if
Speaker 5: you take Kachina and Chopper and money on this enchanting
Speaker 5: about me, we got the IQ of a normal person, right,
Speaker 5: it's like three stooges show add them all up. We
Speaker 5: got we got the IQ of a normal person. We
Speaker 5: got whatever normal is anyway three oh three seven to
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Speaker 5: you can't trust the water supply, No, you can. Now,
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Speaker 5: Go with a sure thing Denver's best roofer Excel roofing
Speaker 5: dot com. You don't pay a cent until you're content.
Speaker 5: Time for an insurance check up free, no obligation. In comparison,
Speaker 5: call Compass insurance paying too much your coverage at dozens
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Speaker 5: seven seven to one. Help. You'll think you're his only
Speaker 5: customer when you choose Frank durand the real estate man
Speaker 5: dot Com to list your home with Remax Alliance three
Speaker 5: all three nine two zero sixteen twenty two. Hi Tom Martino,
Speaker 5: your troubleshooter. Three oh three seven one three twelve three
Speaker 5: oh three seven one three eight two five five. All right, Now,
Speaker 5: let's get to the phone. Let me get to my
Speaker 5: people's here, my pipples here, we are pepples. Mark, did
Speaker 5: you call over there?
Speaker 7: I am calling as we speak.
Speaker 5: Okay, I'm going to go to Clay. Then hang on Lauren.
Speaker 5: All right, Hey, anyone else with a problem, let's discuss
Speaker 5: it here. Listen. I know that people think sometimes they
Speaker 5: get their ass handed to them when they when they
Speaker 5: call me, and Mark does that mostly, but but I.
Speaker 6: Actually we both do it. Here's the truth.
Speaker 5: We need to get to the We really want to help,
Speaker 5: and I want to help no matter how crazy a
Speaker 5: problem sounds the beginning, I swear to you. I just
Speaker 5: want to gather enough facts to see if you have
Speaker 5: something that we can help you with. And sometimes people
Speaker 5: want to go off on stuff that has nothing to
Speaker 5: do with it.
Speaker 6: And so we had a guy yesterday. I feel kind
Speaker 6: of bad.
Speaker 5: I think he did have some depression obviously, and he
Speaker 5: said he was getting over it and all that, but
Speaker 5: he just kept it this oh I'm so persecuted type
Speaker 5: of attitude. And when I asked a question, he took
Speaker 5: it as a criticism. Anyway, God, anyway, Clay, what's going
Speaker 5: on with you? Man? What's happening?
Speaker 3: Oh?
Speaker 10: Yes, I had bought a home, I say, recently, four
Speaker 10: years ago leach Field.
Speaker 5: Was this a new home? Clay?
Speaker 11: Was this a new or used home?
Speaker 5: Okay? About four years ago? Okay?
Speaker 10: So yeah, four years ago leach Field kapoop?
Speaker 5: And when did the Leechfield go kupoop?
Speaker 10: Pretty quick? It was into buying the home.
Speaker 5: I would hold on a second, Clay, you said pretty quick. Okay,
Speaker 5: So you bought it four years ago. So when did
Speaker 5: the leech Field after you closed on the house. When
Speaker 5: did the leech Field go bad? About four months after
Speaker 5: you closed? Yes, sir, okay, did you have it inspected?
Speaker 5: By any chance?
Speaker 3: We did it the.
Speaker 10: Old nineteen seventy six when the home was built in
Speaker 10: Leachfield and everything, so the inspection could only go as
Speaker 10: far as the septic tank.
Speaker 6: So what happened then?
Speaker 10: So we limped along for yeah, a few years, and
Speaker 10: you got to wait.
Speaker 5: So when you say the leachfield went bad, did you
Speaker 5: get percolation to the surface, was it muddy, was it
Speaker 5: a swamp? Was it disgusting? Or and was your septic
Speaker 5: still working?
Speaker 10: It was still.
Speaker 12: Working, but very slow.
Speaker 10: We could only get one shower and yeah, kind of normal.
Speaker 5: So your tank. Did you have the tank pumped when
Speaker 5: you moved in? Yes, sir, okay, so you started out
Speaker 5: with a fresh septic system of tank and it fills
Speaker 5: up easily because it doesn't leach.
Speaker 6: Okay, keep going.
Speaker 10: And so yeah, I got to the point where we
Speaker 10: have done an engineered septic field plan, permitt the whole
Speaker 10: nine yards. I contracted an individual and.
Speaker 5: And you were going to put in just the leech
Speaker 5: field or the whole system just for leach field. Now,
Speaker 5: what I want to explain to people listening is because
Speaker 5: I like the show to educate people as well. When
Speaker 5: you're in the country and you're not on a sewage system,
Speaker 5: you have a system, and mainly your main drain line
Speaker 5: instead of going into a main sewer line, goes into
Speaker 5: a septic tank. The solids dropped to the bottom, and
Speaker 5: the liquids flow out the top through a leech field.
Speaker 5: And the leech field is a spread out gravel or
Speaker 5: sand field that eventually percolates through the air and just
Speaker 5: evaporates and enriches the soil.
Speaker 6: It's not a bad thing.
Speaker 5: And then the solids eventually fill up where you have
Speaker 5: to pump it. But it can last you a few
Speaker 5: years before you have to pump it.
Speaker 6: Okay, so keep going.
Speaker 5: Then you contracted a company to put in a new
Speaker 5: leach field.
Speaker 10: Yes, sir, and it's all per an engineered plan permit,
Speaker 10: the hoole nine yards and the contractor showed up and.
Speaker 5: Started and what's the name of the contractor, Straw Construction Shaw.
Speaker 10: Straw scch r.
Speaker 5: Okay, go ahead.
Speaker 10: And yeah, that's it. He hasn't shown back up.
Speaker 5: And did you pay him up front? Did you pay
Speaker 5: him up that's why he's not showing up. What did
Speaker 5: you pay him? I was almost en grand up front, Yes, sir, listen, Clay,
Speaker 5: I'm really hoping now, I'm really hoping we can find
Speaker 5: is the guy still around? Yes he is.
Speaker 10: I actually got to hold him the other day. He
Speaker 10: just said he's had some hard times, and well.
Speaker 5: He probably ran out of money, didn't he ran out
Speaker 5: of money?
Speaker 10: I'm guessing so yes, sir, Oh gosh, dang it.
Speaker 5: Did you actually did he actually say he won't be
Speaker 5: able to fit?
Speaker 6: What did he say? What did he actually say.
Speaker 5: He did?
Speaker 10: That's all he said is he ran into some troubles
Speaker 10: and he'll get to it when he can.
Speaker 5: That's not good enough, man, And you paid this clown
Speaker 5: ten grand?
Speaker 6: Is he out there doing it to others? What's the
Speaker 6: guy's name?
Speaker 10: First name is Mark, last name straw Mark?
Speaker 5: And where is he out of.
Speaker 10: Loveland area?
Speaker 5: Loveland, okay? And that's where you are up in that area.
Speaker 13: Yes, sir, just south of Loveland, okay.
Speaker 5: And you have a number for this guy? I do. Okay,
Speaker 5: you don't have to give it to me on the air,
Speaker 5: but we're gonna call him. And here's what else I
Speaker 5: want to know. Does he know about the contractors trust
Speaker 5: at This guy's in trouble. If he took money from
Speaker 5: you and did zero, he's in trouble and it can
Speaker 5: turn criminal.
Speaker 6: And I want someone to explain that to him.
Speaker 5: Who in the studio wants to explain that to him?
Speaker 5: We have Chopper and dollar here right, So which fields
Speaker 5: are my specialty? Tom? Okay, seriously, Chopper, let's call this
Speaker 5: guy and it really explained to him that, you know,
Speaker 5: whether he went through rough times or not, he took
Speaker 5: ten grand. That ten grands? Where is it he's supposed
Speaker 5: to put it in trust? So if he didn't, he
Speaker 5: violated it. And it's a serious problem. Right now, Clay,
Speaker 5: how long would you give this guy money?
Speaker 10: It would have been six twenty is when I gave
Speaker 10: it to him.
Speaker 5: Okay, I'm glad you called. Man's let's see what we
Speaker 5: can do for you. Okay, this is terrible, and what
Speaker 5: does all of this have in common? In fact, I
Speaker 5: did a social post on this and I got a
Speaker 5: lot of pissed off contractors and I said, you know
Speaker 5: what the safest thing is, just don't pay any money upfront, period.
Speaker 5: Don't do it. People's are all I'm supposed to do business. Well,
Speaker 5: that's up to you, but I'm saying, don't put money
Speaker 5: up front. Now you're going to tell me, well, Tom,
Speaker 5: there are people on your referral lists that want money
Speaker 5: up front. Very seldom they want just money up front
Speaker 5: for nothing. But if they do, then I would think twice,
Speaker 5: even if they're on my referral list.
Speaker 6: And I'll tell you why.
Speaker 5: I'm not saying they're going to run away, not intentionally,
Speaker 5: but they could get hit by a bus. Here's another thing.
Speaker 5: If they order materials or do plans or anything, you
Speaker 5: can put money down, verify the order that there's coming
Speaker 5: to your house and plans estimates. I don't mind paying
Speaker 5: as you go, pay for plans, pay for tear out,
Speaker 5: pay for materials, pay for whatever. I just don't pay
Speaker 5: money for nothing and chicks for free. You just don't
Speaker 5: do it. That's a song, right am I remembering that correctly?
Speaker 5: Strets anyway, So I want to ask I want to
Speaker 5: ask our guests, say Chris, He said, now listen, I'm
Speaker 5: not trying to put you on the spot man, and
Speaker 5: you're a good guy. And again, if you do put
Speaker 5: money down, there are ways to do it safely. You
Speaker 5: could do it in an escro account, you do on
Speaker 5: a credit card. You can do certain things that could
Speaker 5: be rescind it. So what do you do when you
Speaker 5: go for a bath? What do you do?
Speaker 14: We get a deposit up front?
Speaker 5: Okay, how much do you get?
Speaker 14: We get half half?
Speaker 5: And do you order the materials right then and there. Yes,
Speaker 5: can they verify then yep?
Speaker 14: Okay, so it's all stored in the warehouse.
Speaker 5: So you'll show that it's for them for that address. Correct.
Speaker 6: I mean theoretically, if you get.
Speaker 5: Hit by a bus, they bought the materials.
Speaker 14: Yeah, the materials are there.
Speaker 15: And you know we're not a one man band, so
Speaker 15: there's somebody else that's going to be able to take care.
Speaker 5: Of Okay, But listen, like I said, this is honesty,
Speaker 5: this is transparency. Chris is a good guy. I advertise
Speaker 5: for him. But yeah, he takes half upfront for materials.
Speaker 5: And here's the deal. And by the way, materials are
Speaker 5: usually a little more than half of a job anyway,
Speaker 5: so it's half toward material People think, well, if you
Speaker 5: take half for materials, if you can verify materials, you're
Speaker 5: gonna be underwater.
Speaker 6: But you're not.
Speaker 5: Actually, if you truly can verify. Now that goes for
Speaker 5: custom stuff too. People say, well, this is custom windows.
Speaker 5: You know you're gonna have to pay, but you can
Speaker 5: also verify there's been an order made in your name.
Speaker 5: And I don't mean to be a pain in the
Speaker 5: ads to people, but bro that you know you paid
Speaker 5: a lot of money, and this guy is now saying
Speaker 5: he has trouble. I don't like it. I don't like
Speaker 5: it at all. Three oh three seven one three talks
Speaker 5: seven one three A two five five. So if you
Speaker 5: have any thoughts on that in your contractor give me
Speaker 5: a give me a call.
Speaker 6: Eight eight eight Heating dot.
Speaker 5: Com if you want someoney, good and honest to come
Speaker 5: out and assess your ac if you're having trouble and
Speaker 5: this is still the heating season and it will be
Speaker 5: for a while eight eight eight Heating dot Com. People
Speaker 5: that you can trust three oh three seven seven zero
Speaker 5: two seven seven six Go with a sure thing Denver's
Speaker 5: best roofer Excel Roofing dot com. You don't pay a
Speaker 5: cent until you're content. Time for an insurance check up free,
Speaker 5: no obligation. In comparison, call Compass Insurance paying too much
Speaker 5: your coverage at dozens of insurance companies find out now
Speaker 5: three all three seven to seven to one help. You'll
Speaker 5: think you're his only customer when you choose Frank durand
Speaker 5: the real estate Man dot com to list your home
Speaker 5: with Remax Alliance three all three nine two zero sixteen
Speaker 5: twenty two. Hi Tom Martino here welcome to the show.
Speaker 5: Three O three seven one three talk seven one three
Speaker 5: A two five five. Probid energy dot com for solar systems,
Speaker 5: commercial and residential.
Speaker 6: Good people. I trust you can too.
Speaker 5: That's probid energy dot Com. Okay, I did not realize
Speaker 5: on my Google voice number you can send me videos
Speaker 5: on that text. I just got a video and I'm
Speaker 5: it's kind of cool. It's a van driving around filled
Speaker 5: with Trump stickers and American flags and a Trump sign
Speaker 5: and it's really uh.
Speaker 6: I guess somebody wanted me to see that.
Speaker 5: And then I got another message saying Tom, they must
Speaker 5: have heard me off the air because I didn't say
Speaker 5: it on the air. You are so pessimistic when it
Speaker 5: comes to elections. I don't think I'm I think I'm realistic.
Speaker 6: I don't think I'm pessimistic.
Speaker 7: Like Trump twenty or twenty sixteen. You're realistic.
Speaker 6: In my opinion.
Speaker 5: The Trumpsters are overly optimistic. That's why I'm overly confident.
Speaker 7: Overconfidence, Yeah, overconfident in all those polls showing I'm winning
Speaker 7: every sea.
Speaker 5: No, No, that's not true at all.
Speaker 6: It's neck connect you.
Speaker 3: Look it up.
Speaker 5: It's Mark. I'm not and I don't want people thinking
Speaker 5: when I argue with Mark like this, that I'm saying
Speaker 5: I want her to win. I'm not. What I'm saying
Speaker 5: is what I'm seeing. God, look it up right now.
Speaker 16: Tell me we did it, Joe, You're gonna be the
Speaker 16: next president of the United States.
Speaker 5: Who's that? My God? Let's go to the phone. Seriously, Hey, Lauren,
Speaker 5: we tried to call Larry H. Miller over and over
Speaker 5: and old Chopper.
Speaker 7: Chopper's gonna head out there right now and go to
Speaker 7: the service department. These people don't answer. I've called numerous times.
Speaker 7: In my opinion, Larry H. Miller really sucks man. They
Speaker 7: suck man. So we're gonna We're gonna send Chopper boots
Speaker 7: on the ground to go to the service department and
Speaker 7: figure out what the hell's going on with this poor
Speaker 7: woman's car. We are just diving into this.
Speaker 5: Stuff, Lauren. Do you even get them? Thank you, Mark, Lauren.
Speaker 5: Do you even get them to answer? No?
Speaker 8: I get boysmail.
Speaker 6: It's amazing to me.
Speaker 5: I want everyone to hear the treatment people get from
Speaker 5: Larry H. Miller.
Speaker 6: Now, I want to say something.
Speaker 5: I have my car service the other day and I
Speaker 5: get text every few not every few minutes, but every
Speaker 5: few hours. Tell me exactly what's going on. What they found?
Speaker 5: I can text that and my service rep. Had they
Speaker 5: assign you a service guide. Now I'm not talking about
Speaker 5: Larry schmil I'm talking about another dealership.
Speaker 6: Is not important. But what is important.
Speaker 5: They have impeccable communication and I just but, but godly,
Speaker 5: they are just some dealers that suck. Now mark for
Speaker 5: my daughter's card. I didn't find a Rapa ho. Hyundai
Speaker 5: seemed pretty damn good. I don't mind a rap a hole. Yeah.
Speaker 6: I found them to be pretty damned.
Speaker 7: They've actually stepped up their sales game. It wasn't long ago.
Speaker 7: If you wanted a cup of coffee in there, you
Speaker 7: had to put fifty cents in their machine.
Speaker 5: Oh god, that would be cut. Anyways, say listen, we're
Speaker 5: gonna get on that for you. Okay, so Kitschina get
Speaker 5: her information and then.
Speaker 7: Yeah, we're gonna have an update for everybody listening on this.
Speaker 7: Were you going, We're going boots on the ground.
Speaker 5: Yep, yep. Now what is this Randa issue with T Mobile? Ronda?
Speaker 5: What's happening?
Speaker 17: I got damage to my cell phone and February into February, I.
Speaker 5: Called, how was it damaged.
Speaker 17: It was damaged with a chlorine cowl from a pool, okay,
Speaker 17: And I asked to get the screen replaced. They said
Speaker 17: no because they said it was water damage. So I
Speaker 17: paid the ninety nine dollars through assurance and they sent
Speaker 17: me the wrong phone. On March first, they sent me
Speaker 17: a Google I have a Samsung, and I returned the
Speaker 17: next one and I have all the records of it.
Speaker 17: The next one was returned to them on three to one,
Speaker 17: and it was even. It even talks about who was
Speaker 17: signed for.
Speaker 5: I have then, So when you went under your plan
Speaker 5: is it? Did you say it.
Speaker 6: Was assurance Assurance?
Speaker 3: Yes?
Speaker 5: Under that plan you would get a refurbished phone or
Speaker 5: what Yes, and they sent you the wrong phone correct,
Speaker 5: So okay, So what what happened since then?
Speaker 17: So I sent that back and they received it on
Speaker 17: March first, and then they sent me another one on
Speaker 17: the fifth, which was the correct phone. And that was
Speaker 17: March fifth and March twenty first, I talked to them.
Speaker 17: They still had not They told me it would be
Speaker 17: two billion cycles before they would remove it off my
Speaker 17: T mobile bill.
Speaker 5: So wait a minute. So they that's the way it works.
Speaker 5: They charge you for it until.
Speaker 17: When I paid the ninety nine dollars originally, and they
Speaker 17: want four hundred and eighty three dollars dollars and eighty
Speaker 17: cents until it's returned.
Speaker 5: Until the old until the broken phones return.
Speaker 17: Yes, and that was returned on March tenth. I also
Speaker 17: have the track.
Speaker 5: Now are they talking about the broken phone or the
Speaker 5: wrong replacement phone?
Speaker 17: They're talking about me paying for my phone.
Speaker 12: Okay, the replacement phone.
Speaker 5: And did you send your old phone back? Yes?
Speaker 17: And I have the t tracking confirmation when they receive
Speaker 17: that as well.
Speaker 5: And are they're not saying they're not disputing they received it,
Speaker 5: are they?
Speaker 17: No, they said that it hasn't been scanned in the
Speaker 17: warehouse and.
Speaker 5: How long total it's been. Let's see how long total.
Speaker 5: You're showing delivery of that phone to them.
Speaker 9: Yes, March first, huh.
Speaker 17: And then the second phone was March tenth.
Speaker 5: Nod. I'm talking about your broken phone. You show them
Speaker 5: getting it when March tenth. So that's the one they
Speaker 5: were waiting on, right, Yes, and they have it. Come
Speaker 5: on and they're saying since March tenth it hasn't been
Speaker 5: scanned in Yes.
Speaker 17: And when I called yesterday, I've made ten phone calls
Speaker 17: to assurance they'll no longer answer the calls I made
Speaker 17: twenty three to T Mobile because it keeps. T Mobile
Speaker 17: won't take it off of our bill, so they're trying
Speaker 17: to do collections on us for it.
Speaker 5: Well, what do you mean, oh, because you're not paying it?
Speaker 17: Not paying the four hundred and eighty three eighty I
Speaker 17: returned the phone.
Speaker 5: No, I get it, and you have proof you returned it.
Speaker 17: Yes and yesterday when we talked to them, they told me.
Speaker 9: T Mobile put a whole collection.
Speaker 17: Hold until August tenth, but they promised us on the
Speaker 17: nineteenth of June that it would be one to two
Speaker 17: billion cycles. Then when we called back or they told
Speaker 17: me that. They told me that every time I called them.
Speaker 17: They told me that March twenty first, they told me
Speaker 17: it'd be taken care of in one to two billion cycles.
Speaker 5: Mark, what would you do? Would you try small claims
Speaker 5: on this?
Speaker 7: I would go craty again. I'm sorry, it's it's T
Speaker 7: Mobile actually done it and it worked.
Speaker 5: You see, TEA Mobile's trying to collect they should take
Speaker 5: it off your bill.
Speaker 7: Oh wait wait, I am sorry. I'm working on that
Speaker 7: car deal with fourteen different people. But so with t
Speaker 7: mobile if they're trying to collect from her, Have they
Speaker 7: already dinged her credit?
Speaker 1: No?
Speaker 5: No, but they have it on.
Speaker 6: Her bill, so she could sue for that money count
Speaker 6: I think so.
Speaker 7: Well, no, I mean, but she's never paid it. What
Speaker 7: is she suing for?
Speaker 5: Wells to get it off?
Speaker 7: Well, it doesn't, it doesn't quite work that way.
Speaker 5: You can't.
Speaker 7: You can't too for money you haven't paid, Ronda. What
Speaker 7: are they doing as far as collections right now?
Speaker 17: Well, let's see. They told me my account was on
Speaker 17: hold Saturday. Well, it was last Friday. We were on
Speaker 17: vacation at Lake Powell. They called and they wanted me
Speaker 17: to set up a payment plan for it.
Speaker 5: This is crazy.
Speaker 17: And they called me Sunday of the following week.
Speaker 5: And you say, I returned the phone and they refuse,
Speaker 5: They refuse.
Speaker 17: To Yeah, and they have been on the phone with
Speaker 17: me calling Assurant because Assurant will no longer answer answer
Speaker 17: people's calls. So they actually call Assurant and they hear
Speaker 17: them say it, but they won't take it off. They
Speaker 17: said they can't just take it off.
Speaker 5: So you're between. So Team Mob was trying to collect
Speaker 5: it because it's on there and Assurance won't take it
Speaker 5: off there because they can't. They have not scanned your
Speaker 5: phone in yet.
Speaker 17: Well, and when I talked to so, I talked to
Speaker 17: a lady named Liz yesterday from Assurant and she said
Speaker 17: it was not scanned. She said, chances are they've already
Speaker 17: used it as for parts and shipped.
Speaker 5: Out, so they're saying you're never going to get credit
Speaker 5: for it.
Speaker 6: What a great scan, she.
Speaker 17: Said, I would buy wednesday, but I've been hearing this since.
Speaker 5: Mark by Wednesday, meaning like tomorrow. Yes, well, okay, hold on,
Speaker 5: but can I'm mark this down for you to call.
Speaker 5: Really we should at least if it's tomorrow, let's just
Speaker 5: at least wait to see if it's scanned. If not,
Speaker 5: let's call them for you. But let's at least we
Speaker 5: gotta wait. We got to wait today, I mean we
Speaker 5: have to. So hold on a second, and let's see
Speaker 5: what we can do here. All right, I'm Tom Martine.
Speaker 5: We have more coming up. Go with a sure thing
Speaker 5: Denver's Best roofer Excel Roofing dot com. You don't pay
Speaker 5: a cent until you're content, wait time for an insurance
Speaker 5: check up free, no obligation. In comparison, call Compass insurance
Speaker 5: paying too much your coverage at dozens of insurance companies.
Speaker 5: Find out now three oh three, seven to seven to
Speaker 5: one help. You'll think you're his only customer when you
Speaker 5: choose Frank durand the real estate man dot Com to
Speaker 5: list your home with Remax Alliance three three nine two
Speaker 5: zero sixteen twenty two. Hey Tom Martino here, welcome to
Speaker 5: the show. Three oh three seven one three talk seven
Speaker 5: one three eight two five five. All right, now, Rhonda,
Speaker 5: we're working on this T mobile thing and then we're
Speaker 5: let's see Kathy. Let's go to Kathy. So with Ronda,
Speaker 5: basically we're we're waiting for tomorrow. That's what we're gonna do.
Speaker 5: So Kachina, just make sure you have her information, get
Speaker 5: her off there, and then.
Speaker 6: Kathy you have a follow up. Let me think, oh god,
Speaker 6: this is terrible.
Speaker 5: God, this is terrible, Kathy, what does your original call
Speaker 5: go back to? Here?
Speaker 9: I spoke with you before, and this was regarding murder
Speaker 9: and the.
Speaker 6: Deepness terrible.
Speaker 9: I wanted to send him to ICCF.
Speaker 6: So here's what. Let me explain to people.
Speaker 5: Your son's girlfriend was murdered in October twenty twenty two,
Speaker 5: and this Jamie Houghton.
Speaker 6: Who's Jamie.
Speaker 9: He's the murderer, shot.
Speaker 5: Her while drunk in a garage, in her garage.
Speaker 9: His garage, at his son's birthday party.
Speaker 5: Okay, okay, in his And it was during and Kathy's son,
Speaker 5: your son and Jamie were together. And tell me, I'm
Speaker 5: trying to read these notes here because I believe we
Speaker 5: had Mark doing the show.
Speaker 6: And so they were at a birthday party. And what happened.
Speaker 9: My son went in the garage or in the kitchen
Speaker 9: to get something to eat. Yeah, and he left Jamie
Speaker 9: and I'm not going to mention her name out in
Speaker 9: the garage, okay, he's her a sound and he went
Speaker 9: running out there.
Speaker 5: And Jameson was Jamie charged with murder by the way, he.
Speaker 9: Was charged with reckless murder, but he admitted guilt to that.
Speaker 5: So what is the follow up today?
Speaker 9: Well, the follow us today is we received this letter
Speaker 9: from DC.
Speaker 5: Oh my gosh, is that? Okay?
Speaker 6: Is this the one that you talked to me about earlier?
Speaker 5: Right?
Speaker 6: Or you texted me yeah?
Speaker 5: Yeah, Okay, I want you to hang on or you
Speaker 5: emailed me this is ridiculous. Okay, you hold on now,
Speaker 5: I understand, So hang on We'll have more on that.
Speaker 5: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 5: dot com. You don't pay a cent until you're content.
Speaker 5: Time for an insurance check up free, no obligation. In comparison,
Speaker 5: call Compass Insurance paying too much your coverage at dozens
Speaker 5: of insurance companies find out now three all three seven
Speaker 5: seven to one help. You'll think you're his only customer
Speaker 5: when you choose Frank durand the real estate Man dot
Speaker 5: com to list your home with Remax Alliance three all
Speaker 5: three nine two zero sixteen twenty two.
Speaker 3: Yea ripped of.
Speaker 2: News you need so you don't have.
Speaker 3: Come running just as fast as we can.
Speaker 2: Shooter's gonna help come.
Speaker 4: This is the Troubleshooter Show.
Speaker 5: Now Tom Martino, Hey, Tom Martino here, Welcome to the show.
Speaker 5: Three oh three seven one three talk three all three
Speaker 5: seven one three eight two five five. This hour brought
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Speaker 5: three nine zer a four to two thousand. Welcome to
Speaker 5: the show. Kathy is on with a follow up on
Speaker 5: a very it's kind of a terrible story. And I
Speaker 5: want to grab this letter that was sent out to
Speaker 5: the neighborhood and.
Speaker 6: We'll talk about that. By the way, this is a
Speaker 6: consumer show.
Speaker 5: We try to help you with everything in the world
Speaker 5: we can basically every problem, question and complaint that comes
Speaker 5: up in everyday life. It's a show about everything. Basically,
Speaker 5: the show that ticks you off, the show that makes
Speaker 5: you tick. Hey, Kathy says that she got a letter
Speaker 5: or they got Now who got this letter? By the way,
Speaker 5: Kathy was it were the victims basically the people impacted
Speaker 5: as a victim.
Speaker 9: Yeah, and this is like I said, it's a second letter.
Speaker 9: But I want to tell you the first letter that
Speaker 9: went out, Yeah, is when we wrote our rebuttal. But
Speaker 9: get this, d OC sent the letter to the murdered victim,
Speaker 9: but it went to her parents' house.
Speaker 6: It actually she sent it.
Speaker 5: Well, they must have they must have a list of
Speaker 5: people impacted by the crime. And as crazy as it sounds.
Speaker 5: Obviously they have the victim there and then unfortunately though,
Speaker 5: but what happened was it sent it to the person murdered.
Speaker 5: I mean that's ridiculous, but.
Speaker 9: Yeah, it's you know, the jeer and then her name
Speaker 9: on there and then.
Speaker 5: Just oh how ridiculous, how ridiculous cut Yeah, how stupid. Anyway,
Speaker 5: it really is stupid. The letter said basically that they're
Speaker 5: letting this guy out.
Speaker 9: Well, there's a hearing, but the hearing date is determined.
Speaker 5: Hmm, it's set twenty twenty five.
Speaker 9: Well that's the parole hearing date. But from what I
Speaker 9: understand is he can apply for this nineteen months before
Speaker 9: the parole date to be released.
Speaker 5: Yeah, you're right.
Speaker 9: Half way house.
Speaker 5: It says basically that this is a halfway house application.
Speaker 6: Yes, so that means he's already applied.
Speaker 5: Yes, so this this can he's a convicted murderer, right.
Speaker 9: Reckless manslaughter?
Speaker 5: Yes? Okay, so it was on.
Speaker 9: August thirty first, not even a year yet.
Speaker 5: Was it was it a plea deal?
Speaker 9: He plead out, yes, and so I don't it.
Speaker 5: Was it actually called reckless manslaughter?
Speaker 9: Yes, it was in the court. Now to refresh your memory,
Speaker 9: the DA in Jefferson County said that this was a
Speaker 9: non violent crime and it.
Speaker 5: Because he was because he was drunk, right, and it
Speaker 5: was he wasn't Wasn't he claiming he didn't mean to
Speaker 5: kill her or something?
Speaker 9: Well, see, I don't know what the deal was because
Speaker 9: none of that stuff was ever released. But the BAC,
Speaker 9: the blood withdrawals, they took three of them to determine
Speaker 9: how high, heat and drunk he was. He was also
Speaker 9: smoking marijuana.
Speaker 5: That's why they said it was reckless, meaning what they're
Speaker 5: saying is he didn't have an intent to kill her.
Speaker 5: Well I'm not I'm not agreeing or disagreeing.
Speaker 6: I'm just telling you what they're saying.
Speaker 9: But they threw that stuff out of court because they
Speaker 9: didn't get the proper warrant. It was suppressed by the judge.
Speaker 6: What was suppressed how drunk he was?
Speaker 9: Yeah, the BAC results, the three that they took, why
Speaker 9: he was.
Speaker 5: How would that have changed things? It would only have
Speaker 5: helped their case.
Speaker 9: Well, I don't know, Tom.
Speaker 5: I Well, it would it would have. It would have
Speaker 5: given him I'm not saying it's it's an excuse to
Speaker 5: kill someone, but it would have shown lack of intent.
Speaker 5: Probably I mean, no matter what I mean, you can't
Speaker 5: go back on this trial. I mean, it's going to
Speaker 5: be it's way too late to go back on the trial.
Speaker 5: But what I'm concerned about is they're letting the guy
Speaker 5: out basically. I mean, that's what they're saying. You know,
Speaker 5: he's going to be let out.
Speaker 9: Oh yeah, he is. Yeah, And if you'll go to
Speaker 9: a halfway house and then but.
Speaker 5: Does it say where? Does it say where the halfway
Speaker 5: house is?
Speaker 9: They won't tell you that because he's applied for two
Speaker 9: of them, and one of them can turn it down
Speaker 9: and then they send it to another halfway house they can.
Speaker 5: Did this guy have Did this guy have a criminal background?
Speaker 9: He had three duys He was arrested or not arrested.
Speaker 9: He did a hit run. He hit a couple in
Speaker 9: a rental car from Florida over in Jefferson County here
Speaker 9: Wadsworth and coal Mine Road. He abandoned his jeep because
Speaker 9: he wrecked the axle. He couldn't drive it. But he
Speaker 9: left a gun and two magazine clips in the front
Speaker 9: seat of that car when he left. He was drunk.
Speaker 9: He probably walked home. He had three previous DUI's, two
Speaker 9: of them when he was nineteen, so he does have
Speaker 9: a criminal history yet, but no violence.
Speaker 5: I mean, that's violent, but you know what I mean.
Speaker 9: Yeah, no, no, I don't apartments and stuff like that.
Speaker 8: That's about it.
Speaker 5: I'm telling you.
Speaker 6: It's amazing to me.
Speaker 5: It is just amazing to me how soft on crime
Speaker 5: we've become in this country. I swear to God, this
Speaker 5: was unless you're Trump.
Speaker 9: Yeah, this was a Colorado revis statue that was I
Speaker 9: guess approved by the Colorado General Assembly.
Speaker 5: Well, okay, there did. Oh that's what I just said.
Speaker 5: Colorado is one of the worst states in the world. Colorado, California,
Speaker 5: and all of these let's just say it like it is, okay,
Speaker 5: all of these states are easy on crime.
Speaker 6: They're just easy on crime.
Speaker 5: Okay.
Speaker 6: And let me just say it again.
Speaker 5: Democrat states are easy okay. And is it political? Yeah,
Speaker 5: because it's true. It's absolutely true. Democratic states are easy
Speaker 5: on crime. Okay, So maybe they have other benefits, but
Speaker 5: I'm just saying that.
Speaker 6: They're easy on crime.
Speaker 5: And part of that is the entire culture has been
Speaker 5: infiltrated by people supported by George Soros and the gang
Speaker 5: that the prosecutors everyone they're all easy on crime. Criminals
Speaker 5: get the special consideration. I mean, this guy look reckless.
Speaker 5: Manslaughter was that what it was? I mean, I don't
Speaker 5: know whatever it was. The guy.
Speaker 6: The guy was drunk. He's a chronic drunk.
Speaker 5: He's had crashes before, injured people before, killed someone. Now
Speaker 5: he wants to go to a halfway house and he'll
Speaker 5: get it.
Speaker 6: He'll get it.
Speaker 5: I'm serious when I tell you this. I mean criminals
Speaker 5: have it easy right now. I don't mean Scott free easy.
Speaker 5: I don't mean that. I just mean they have it easy.
Speaker 5: That The people are not hard on crime anymore. Everyone
Speaker 5: knows it. That's why crime is rampant, and and it's
Speaker 5: going to continue that way until somebody does something. So
Speaker 5: what do you want done? You're a victim, your son's
Speaker 5: a victim. What do you want done?
Speaker 9: Well, you know, I send a letter to the general
Speaker 9: as sim an email to them asking them.
Speaker 6: Do you want to change the law?
Speaker 5: I mean, you want to go far beyond.
Speaker 9: Anything from them?
Speaker 5: Well, of course not. In order to change the law,
Speaker 5: you got to change the law makers. Yes, And it
Speaker 5: doesn't look like this state is ready to change direction
Speaker 5: anytime soon. That's the that's the truth, okay.
Speaker 6: And by the way.
Speaker 5: I'm not saying it should entire direction. I don't like
Speaker 5: lopsided government in any direction. I think the balance of
Speaker 5: power is good. I think the back and forth is good.
Speaker 5: I think a little disagreement here and there it ferrets
Speaker 5: out truth and it helps people stay more honest if
Speaker 5: they argue, and if they have balance. I think the
Speaker 5: problem in Colorado we have zero balance. We have become
Speaker 5: a mini California thanks to Paulus and his gang.
Speaker 6: That's what we have. We have and look at it.
Speaker 6: I don't know what to say. I'm just so disgusted.
Speaker 5: It was such a beautiful state and now it's just
Speaker 5: I mean, well, you know, I'm preaching to the choir
Speaker 5: because I know you have a problem too. But if
Speaker 5: you want to change law, I'm serious. No one's going
Speaker 5: to introduce this. This democratic legislature in Colorado is never
Speaker 5: going to ever ever introduce any law that will make
Speaker 5: it tougher on crime ever. Ever, that's the fact. It
Speaker 5: is fashionable and woke to be soft on crime because
Speaker 5: criminals are the victims, not the victims of criminals. Criminals
Speaker 5: are the victims. Just ask someone. Criminals are the victims.
Speaker 9: The more of the ones that are serving a life
Speaker 9: sentence because she's not coming back.
Speaker 5: Yeah, that's a good way to put it. I'm really
Speaker 5: sorry this is happening. I wanted to get out on
Speaker 5: so people could hear it. And by the way, these
Speaker 5: letters are sent out, not just are these people here,
Speaker 5: they're sent out all the time.
Speaker 6: They're sent out.
Speaker 5: Because it is an unfortunate fact of life that criminals
Speaker 5: have it easy. And if you ever want to let
Speaker 5: people know, I mean here, they give they give a number,
Speaker 5: don't they. Yeah, if you have any questions, and I
Speaker 5: mean any citizen, if you have any questions. This particular
Speaker 5: letter was sent out seven nine seven one nine two
Speaker 5: two six forty seven nine.
Speaker 11: Whose number is that?
Speaker 3: That is DOC.
Speaker 6: Department of Corrections.
Speaker 9: Okay, yeah, yeah, they're the ones that are handling it now.
Speaker 9: It's Jefferson County said, we have nothing to do with it.
Speaker 9: He's now with DOC.
Speaker 5: Seven one nine two two six forty seven oh nine.
Speaker 5: Maybe you call and ask where you can what. I
Speaker 5: don't know if you can do anything about it. It sucks.
Speaker 5: Welcome to Colorado, and uh, I guess in it's a
Speaker 5: little different than California, and California he'd either be running
Speaker 5: for office, or have an award of some kind. We
Speaker 5: have more coming up on the Troubleshooter Show three O
Speaker 5: three seven one three talks seven one three eight two
Speaker 5: five five. If you're wondering what your house will sell for,
Speaker 5: it's called a market valuation. Frank Durandereal estate Man dot
Speaker 5: com will give you that valuation based on the neighborhood,
Speaker 5: the size of the house, the comps, and it's all
Speaker 5: free of charge, complimentary to let you know what you
Speaker 5: will sell that house for based on his thirty years
Speaker 5: of experience three oh three nine to zero sixteen twenty two,
Speaker 5: no obligation, free of charge. Frank durand the real Estateman
Speaker 5: dot com. Go with a sure thing Denver's best roofer
Speaker 5: Excel Roofing dot com. You don't pay a cent until
Speaker 5: you're content. Time for an insurance check up free, no obligation.
Speaker 5: Comparison call Compass Insurance paying too much your coverage at
Speaker 5: dozens of insurance companies find out now three O three
Speaker 5: seven to seven to one help. You'll think you're his
Speaker 5: only customer when you choose Frank durand the Realestateman dot
Speaker 5: com to list your home with Remax Alliance three oh
Speaker 5: three nine two zero sixteen twenty two.
Speaker 6: Hey, I'm Tom Martino.
Speaker 5: Discount Baths dot com is with us that new website
Speaker 5: they have it get Started button. You can actually get
Speaker 5: a full quote online without ever talking to them. We'll
Speaker 5: talk about that coming on. Charlie. One of my YouTube
Speaker 5: morons with a question. Go ahead, Charlie.
Speaker 12: Hey Frank, I'm sorry. Do you say YouTube moron?
Speaker 5: Yeah? Oh, you don't know that. That's a badge of honor.
Speaker 3: Man.
Speaker 1: Wow, So you don't refer to me as a moron.
Speaker 5: No, we call all of our people morons on YouTube.
Speaker 5: It is a it's done in jest. Go ahead, hey, Frank.
Speaker 1: I'm really good at.
Speaker 12: Hey Frank, I'm a tomiist guessing someone's age within two years.
Speaker 12: I'm going to say you're sixty four?
Speaker 5: Correct? Who?
Speaker 7: This guy sounds really funky? Monkey man.
Speaker 5: Hey, Charlie, I'm seventy and proud of it. Brother. What
Speaker 5: do you need though? What's your question on real estate? Seriously?
Speaker 5: You got one?
Speaker 12: Look at you seventy years?
Speaker 1: Well, no, I'm actually fascinated by your YouTube show.
Speaker 5: Oh so you're newtune our show?
Speaker 3: Yes? I am?
Speaker 5: Okay, Well we're on radio we're on Radio two, and
Speaker 5: then we're on the iHeartRadio app all over. So yeah,
Speaker 5: people pick us up on their cell phones, they watch us,
Speaker 5: they watch us on YouTube, Facebook, and that's so you
Speaker 5: didn't know. We call our people on YouTube, our YouTube morons,
Speaker 5: our Facebook flunkies, and then people on the iHeartRadio app
Speaker 5: we call our geniuses. Ok.
Speaker 12: Not really really, it's really very.
Speaker 1: Cute and sweeted.
Speaker 12: You're basically you're demeaning your audience, your listeners.
Speaker 5: It is what it is.
Speaker 12: First of all, you're a very good looking man.
Speaker 5: Oh okay, now where are we going with this one? Okay?
Speaker 5: This one?
Speaker 7: How many warnings do you need?
Speaker 5: Charlie? Is this the first time you really tuned in? Absolutely? Okay?
Speaker 7: Well, well is it the first time you've done math?
Speaker 5: Charlie?
Speaker 1: You're throwing those singers?
Speaker 5: Where are you, Charlie? Where are you tuning in? Where
Speaker 5: are you tuning in from.
Speaker 12: Evans Pille, Indiana? And by the way, can you stop
Speaker 12: trying to dominate control this conversation and just like to
Speaker 12: have a back and forth with me?
Speaker 5: Or okay, go ahead, okay, go ahead, do it. I
Speaker 5: asked that's a natural question. Where you're calling from? So
Speaker 5: that's not domination. I could tell you what domination is,
Speaker 5: but you wouldn't like it, So go ahead.
Speaker 12: Well that's a very that's what do you mean?
Speaker 1: You can show me what domination is.
Speaker 5: That what I mean is I have all kinds of
Speaker 5: controls here, and I can just I can just like
Speaker 5: silence you at any time. I can talk over you.
Speaker 5: I can do whatever I want. That's all I'm saying. Look,
Speaker 5: we have a lot of fun on the show, and
Speaker 5: apparently you don't know that. So like I can do
Speaker 5: like you know, and I or I can censor you,
Speaker 5: you know, I mean, this is all the.
Speaker 6: Same crap, Sony, did you.
Speaker 5: There? There's the censor be so Charlie, you know, seriously,
Speaker 5: thanks for discovering it and tuning in. And if you
Speaker 5: ever have a question or a problem, you can call
Speaker 5: us and we'll help you out. How's that He's gone? Okay,
Speaker 5: that's Evansville, right, Okay, Now.
Speaker 7: I hope he doesn't represent the entire city.
Speaker 5: Now. Darryl has a comment on Colorado.
Speaker 1: Hey, Daryl, you're not.
Speaker 18: I know it's not a political show. I know that,
Speaker 18: but I just had a comment that well.
Speaker 5: I kind of talked about crime and it does crossover,
Speaker 5: So go ahead.
Speaker 18: I really think and I want to jeer opinion what
Speaker 18: you think too. But I think that it's like the
Speaker 18: North versus South. But it's not really you know, it's
Speaker 18: Republican and Democrat.
Speaker 5: It's becoming that way, Darryl. It really is.
Speaker 7: It's country first versus globalist is probably a better way
Speaker 7: to put it.
Speaker 18: There, you go, that's it, Mark, And I really think
Speaker 18: people are going to choose the state that they're going
Speaker 18: to live in more more more towards the government.
Speaker 5: I mean, I don't disagree with you, Daryl, I don't
Speaker 5: disagree with you.
Speaker 6: I think it's coming to that.
Speaker 18: I mean there's a lot of people that are moving
Speaker 18: different places simply because of politics.
Speaker 6: That's right, that's right, or or people of like mind.
Speaker 5: But Mark, as far as globalists, no, I do agree
Speaker 5: that that on a progressive note, people are looking more
Speaker 5: toward universal stuff and global stuff. But that's not really
Speaker 5: the biggest difference. I think the biggest difference is I
Speaker 5: think that even though even though the people who talk
Speaker 5: about inclusivity and equity, what they really mean is they
Speaker 5: want to control every aspect of your life. It's funny
Speaker 5: how conservatives believe that progressives want to control, and progressives
Speaker 5: believe conservatives want to control. And it's really strange because
Speaker 5: that is what they tout. You're going to have a dictator,
Speaker 5: you're going to have the end of democracy. And then
Speaker 5: conservatives say they want to control, you know, they want
Speaker 5: you to be woke and they want to control your
Speaker 5: thoughts and and it's all about people fearing too much control,
Speaker 5: and both sides are talking about how the other wants
Speaker 5: to control everything.
Speaker 6: Look, it all.
Speaker 5: Boils down to this, that the arguments are really boiling down.
Speaker 5: I mean, if you listen to Kamala Harris, the biggest
Speaker 5: thing is reproductive She's calling it reproductive rights or women's healthcare. Okay,
Speaker 5: that's what she's doing. Okay, that her all her argument
Speaker 5: is about that. She she talks a little about a
Speaker 5: climate and then guns.
Speaker 7: So to me, it's it's all smoke and mirrors. The
Speaker 7: bottom line is this between the two, honest to god,
Speaker 7: the biggest difference is one wants to spread the wealth more.
Speaker 7: No matter I don't care if you're ford or not.
Speaker 7: They truly want to take from the rich and give
Speaker 7: to the poor. The whole robbinghood thing, the robbin hood Robinhood.
Speaker 5: That's really it.
Speaker 3: Man.
Speaker 7: One sees it more of socialism, but I don't want
Speaker 7: to use that in a negative way, but more like that.
Speaker 5: And you're right, market hey, because they don't think it's negative.
Speaker 5: They think it's good.
Speaker 7: Yeah, But the problem is it's proven time and time
Speaker 7: and time again. Once you take a big company, I
Speaker 7: don't care if it's Microsoft or a Ford or anybody,
Speaker 7: and you make it to where the stockholders are the
Speaker 7: people that actually run it and make a profit get
Speaker 7: taxed so high because they're paying for everything else, Well,
Speaker 7: everybody just slows down a little.
Speaker 5: I know. I once saw a discussion where some idiot said,
Speaker 5: some idiot said that everyone who makes over a million dollars,
Speaker 5: that anything over a million dollars should be taxed at
Speaker 5: ninety five percent. Now, what do you think would happen
Speaker 5: if they taxed all income over a million dollars?
Speaker 7: Everybody would make nine hundred and ninety nine.
Speaker 5: Thousands cale course, I mean, why do people think you're
Speaker 5: going to produce this?
Speaker 7: And then the other one that a lot of people
Speaker 7: don't realize is when they say we want the billionaires
Speaker 7: to pay their fair share.
Speaker 5: Look, I'd love to be a.
Speaker 7: Billionaire and they don't pay the same percentage. But do
Speaker 7: you realize that that top one percent in the entire country,
Speaker 7: the billionaires, the five hundred and six hundred millionaires, you know,
Speaker 7: what they actually pay is about fifty to sixty percent
Speaker 7: of everything. They literally that one percent pays more than
Speaker 7: ninety nine percent. That's an incredible number. And you want
Speaker 7: to punish them. You want to punish the people that
Speaker 7: pay about sixty percent of everything, our military, our social security,
Speaker 7: everything by taxing immorts inside.
Speaker 5: The way, look a look at I don't think anyone
Speaker 5: at all wants to see people lie and cheat and
Speaker 5: steal from the government, or from each other, or from
Speaker 5: this the taxing system or anything. So I don't want
Speaker 5: to get into it. But here's what I want to say.
Speaker 5: I want to say that that I think that if truly,
Speaker 5: and I've always said this, of one hundred people sat
Speaker 5: in the room and talked and fifty identified as conservative
Speaker 5: and fifty identified as liberal, I think that they'd have
Speaker 5: more in common that they don't than they don't have
Speaker 5: in common. I really do. I think that we are
Speaker 5: set up to be divided, and I.
Speaker 7: Just want to hit this one more timetime honestly, So
Speaker 7: this is twenty twenty one, and it's changed. The bottom
Speaker 7: half of taxpayers earned ten point four percent of total
Speaker 7: AGI and paid two point three percent of all federal
Speaker 7: individual outcome income tax. The top one percent earned twenty
Speaker 7: six point three and paid forty six percent of all
Speaker 7: federal income tax forty six percent, and that was twenty
Speaker 7: twenty one now.
Speaker 5: But by the way, and then as you get higher
Speaker 5: into the incomes, it gets even more skewed.
Speaker 7: But here not only that, when you start getting into
Speaker 7: the the COVID years deep into them, a lot of
Speaker 7: people didn't have jobs. They were getting paid from these
Speaker 7: people that pay them.
Speaker 5: But envy works, Mark, envy works. When when when they
Speaker 5: say that all conservatives want to do is give tax
Speaker 5: breaks to the rich, I mean, truly, honest to God,
Speaker 5: that's what works.
Speaker 3: Works.
Speaker 5: It works. The arguments work. That's why they use them.
Speaker 5: Get rid of guns, and you get rid of violence,
Speaker 5: give women reproductive rights, give and by the way, you know,
Speaker 5: I have my own thoughts in these things. I'm just
Speaker 5: telling you what the arguments are. These are the things
Speaker 5: that are always talked about, guns and reproduct sheets and taxes.
Speaker 7: They think the average American or sheep. You know what
Speaker 7: I want to say. One more thing. Trump pulled a
Speaker 7: Biden with an interview he did with I forget her
Speaker 7: name on Fox News, but she did an interview. You
Speaker 7: know what he said. He literally pulled a Biden. Here's
Speaker 7: what Biden said, if you're if you're a black Kent,
Speaker 7: don't vote for me, You're not black.
Speaker 5: He did this.
Speaker 7: Trump said the same thing the other day. He said,
Speaker 7: if you're Jewish and don't vote for me, you're not
Speaker 7: really Jewish. So and they expect people to respond to that,
Speaker 7: and some people.
Speaker 5: Do, which is amazing. And then you said, but listen,
Speaker 5: you got to admit some of the things he says
Speaker 5: invites craziness. When he said, just vote this one time,
Speaker 5: you won't have to vote again, he.
Speaker 7: Was talking to Christian. What he was saying, No, no, no, no,
Speaker 7: I don't like when you do that, because he was
Speaker 7: saying the system.
Speaker 6: He's going to fix the system once.
Speaker 7: He's going to fix the system, so you don't have
Speaker 7: to vote again. That's not what he was talking about.
Speaker 7: His audience was nothing.
Speaker 4: But but what hello?
Speaker 5: What happened? Did he did Mark get struck down by God?
Speaker 5: Because he was going to talk about his wells was
Speaker 5: nothing but Christian. I don't know what happened to him. Mark,
Speaker 5: somehow you got disconnected. Okay, so Bill go ahead, Bill, Bill,
Speaker 5: all right, we lost Bill too. Okay, I should take
Speaker 5: a break right now. Three oh three seven one three
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Speaker 5: By the way, we'll take care of all of your
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Speaker 5: They do everything on the outside of your house. They're
Speaker 5: also doing mold mitigation as well, so if you need
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Speaker 6: Genesis Tootalexteriors dot.
Speaker 5: Com go with a sure thing Denver's best roofer Excel
Speaker 5: Roofing dot com. You don't pay a cent until you're content,
Speaker 5: wait time for an insurance check up free, no obligation.
Speaker 5: In comparison, call Compass Insurance paying too much your coverage
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Speaker 5: his only customer when you choose Frank durand the real
Speaker 5: estate Man dot com to list your home with Remax
Speaker 5: Alliance three all three nine two zero sixteen twenty two. Hi,
Speaker 5: Tom Artino, you're a troubleshooter. Discount bath dot com got
Speaker 5: a text for you. They want to know on the
Speaker 5: new website. They went there on they get started button.
Speaker 5: They okay, here's what they said. They don't they like
Speaker 5: to get an online estimate.
Speaker 6: But do you have to call them?
Speaker 5: Because they notice you have to fill out your name
Speaker 5: and number, an email and all of that. So let's
Speaker 5: talk to Chris discount bath dot com.
Speaker 15: Chris, Yeah, so there's It'll send you a link and
Speaker 15: then you can videotape your bathroom. Let us know what
Speaker 15: you're looking to do. I'll get that video and then
Speaker 15: based on that I can put together an estimate.
Speaker 5: So okay, but there's no obligation, but you will talk
Speaker 5: to them. Then you will have to take it's not
Speaker 5: totally touchless. That's correct, okay, correct. So when they hit
Speaker 5: the get started button, they fill out what they want
Speaker 5: bathroom or kitchen.
Speaker 6: Right now, it says other what else do you do?
Speaker 14: You know, that's part of this system. It's others. So
Speaker 14: a lot of times people a little drywall work or something. Okay,
Speaker 14: they want it.
Speaker 5: So then they get started. And so if I put
Speaker 5: bathroom and I get started. You want to put the name,
Speaker 5: so and then when you put the name, what else
Speaker 5: do you need? Email? And cell phone? So that's the
Speaker 5: part I think somebody wanted to know. Will you call
Speaker 5: them right away? What happens after that?
Speaker 15: Well, what happens after that is that they'll get a
Speaker 15: link for the video and they can send the video
Speaker 15: and then if we've got additional follow up questions or something.
Speaker 5: Okay, I'm filling it out with my real information, and
Speaker 5: then we'll see what happens. Okay. So that's the way
Speaker 5: it is, folks. Yeah, it is not totally touchless, but
Speaker 5: they take the information. Now after let's say they you
Speaker 5: contact and they just don't want to you're not gonna
Speaker 5: get You're not selling the information or doing it.
Speaker 15: No, no, no, yeah, we're just keeping the whatever they
Speaker 15: send us in house.
Speaker 5: Got it? Okay? Bill, I'm sorry, Bill?
Speaker 6: Go ahead. What's going on?
Speaker 11: Bill?
Speaker 3: Yeah?
Speaker 5: Hi, Bill, listen.
Speaker 12: I'm interested in investing into a mobile home part community.
Speaker 5: Yeah. Now, when you say investing in a mobile home
Speaker 5: park community as a developer or as an owner of
Speaker 5: an existing one, or as an owner of a mobile home, there.
Speaker 12: Are three empty spaces and I can buy each one
Speaker 12: for eight thousand dollars.
Speaker 6: Okay, that's what you mean.
Speaker 5: So you would buy the spaces, and when you buy them,
Speaker 5: what are you allowed to do with them?
Speaker 12: I can put a unit on that land and I
Speaker 12: can charge whatever rent.
Speaker 5: For though for that okay? Well as with every investment,
Speaker 5: what do you look at? Three things? Cost risk, and return?
Speaker 5: So analyze them.
Speaker 12: I'm looking at it.
Speaker 1: Okay, I apologize to go ahead?
Speaker 5: No, no, just look at that. Look at them, and
Speaker 5: you tell me about cost, risk and return. Go ahead.
Speaker 12: So I can buy the property each one for eight thousand.
Speaker 12: That's it's twenty fourth it can put a property. I
Speaker 12: can put a unit on that property for forty between
Speaker 12: forty and fifty thousand dollars, and I can sell it
Speaker 12: for around one hundred and some thousand dollars.
Speaker 5: Now, why wouldn't you rent it and just tonuitize it
Speaker 5: like rent a unit or or rent a lot or
Speaker 5: are you not allowed to do that?
Speaker 12: Okay? Do you know the previous caller that you spoke with,
Speaker 12: the guy I think his name was, what was the
Speaker 12: guys named Charlie? You spoke to Charlie?
Speaker 5: Correct? Is this you? Is this Charlie? Charlie all right,
Speaker 5: We'll see you, bro. Take it easy, Take it easy,
Speaker 5: all right? Three O three seven? Mark? What is with
Speaker 5: this guy? Now?
Speaker 6: Who is this guy that all of a.
Speaker 7: Sudden, once again, I have no idea?
Speaker 3: Man?
Speaker 5: Okay, I thought maybe he really had a serious question.
Speaker 5: I don't know where we're going with this or who
Speaker 5: this guy is. I don't even know if he's from Evansville, Indiana.
Speaker 7: Well, worst case scenario, we know how they find him.
Speaker 5: Barry, what's going on? Man?
Speaker 6: Hello, Hey, what's happening?
Speaker 13: Yes, I have a problem with Pure Talk Communications.
Speaker 5: Tell me what's going on? Okay?
Speaker 13: I had the FGC apparently said you have to have
Speaker 13: a security code, and I did not get it write
Speaker 13: it down. I didn't get up from them, And now
Speaker 13: they want to cooperate with me, and I'm just trying.
Speaker 5: To cut the Okay, let me ask you some simple questions.
Speaker 6: Okay. Are you new to pure Talk?
Speaker 13: Uh no, I've had it for a little bit, okay.
Speaker 5: And you and how long have you had it? A year?
Speaker 5: Two years?
Speaker 6: Three years?
Speaker 5: What?
Speaker 6: Just roughly?
Speaker 13: Oh, maybe about six month?
Speaker 6: Okay?
Speaker 5: And you were supposed to write down a security code
Speaker 5: in the beginning.
Speaker 13: I was supposed to get a security code, and I
Speaker 13: didn't know it until I took our calling.
Speaker 5: Now the security code is that? Let me ask you something.
Speaker 5: By security code, do you mean a code to unlock
Speaker 5: the phone or do you mean a code a verbal
Speaker 5: password code for when you get help?
Speaker 13: Verbal verbal password?
Speaker 6: Okay, you can reset that?
Speaker 13: Yes, I know, doesn't that's my problem the phone I
Speaker 13: had that was that they would send the new code
Speaker 13: in and phone it's broke and I can't get one.
Speaker 5: Okay. So you had an older phone and that's the
Speaker 5: and and that's so you have a new phone.
Speaker 13: Now, right, yes, and I have a company.
Speaker 5: Oh so I don't understand what you So you're not
Speaker 5: with pure Talk anymore.
Speaker 13: I don't want to be, Okay, I'm still on their list.
Speaker 5: And and okay, so tell me what you're trying to accomplish.
Speaker 5: You're trying to cancel your contract with them? Yes, okay.
Speaker 6: How much do you.
Speaker 5: Pay with pure.
Speaker 13: Pull forty forty four dollars a month?
Speaker 6: And how does that work for forty four? Is it unlimited?
Speaker 5: Yes? It is? And you can't cancel because your verbal password.
Speaker 5: When you give your verbal password, what do they do?
Speaker 5: They want to send you a verification code? No?
Speaker 13: No, I don't know the verbal password. I talked to
Speaker 13: a lady superbles my name.
Speaker 5: Oh, I see, and to reset right and to reset
Speaker 5: the verbal pit. Yes, we're just saying I don't know.
Speaker 13: And they weren't even talking about canceling. But I said,
Speaker 13: I don't want to even get any information on the phone,
Speaker 13: just just cancel the phone.
Speaker 5: And they said yeah, but they Okay, do you have
Speaker 5: online access?
Speaker 13: Yes?
Speaker 5: Can you go online and cancel it?
Speaker 13: I don't think so, but I will check on that.
Speaker 5: I think you can, okay, And you can also use
Speaker 5: online in your email address to reset your verbal password.
Speaker 5: I'm looking at it right here, So why don't you
Speaker 5: just go online? You can call us back, Barry. I
Speaker 5: have a record of your call. But I would go
Speaker 5: onto my online portal and do the cancelation there, or
Speaker 5: at least reset your verbal password there. Look at they
Speaker 5: can't make it impossible for if your phone's broken. They
Speaker 5: can't make it impossible for you to cancel. Okay, So
Speaker 5: we'll help you, but try that first. We got more
Speaker 5: coming right up. Go with a sure thing Denver's best
Speaker 5: roofer Excel roofing dot com. You don't pay a cent
Speaker 5: until you're content. Time for an insurance check up free,
Speaker 5: no obligation. In comparison, call Compass insurance paying too much
Speaker 5: your coverage at dozens of insurance companies find out now
Speaker 5: three oh three seven seven to one help. You'll think
Speaker 5: you're his only customer when you choose Frank durand the
Speaker 5: real estate man dot com to list your home with
Speaker 5: Remax Alliance three all three nine two zero sixteen twenty two.
Speaker 5: All right, I discount dot com our guests today and
Speaker 5: we have another two hours ago after this. Get your
Speaker 5: calls in on any problem, question or complaints. So let's talk, Chris.
Speaker 5: I have a text here. They want to know do
Speaker 5: you put in They have a bathroom stubbed out in
Speaker 5: a basement they're finishing the basement. Do you do those
Speaker 5: basement baths? Yeah? We sure do from scratch yep. Okay,
Speaker 5: that's even easier that I think than stripping.
Speaker 6: One out, isn't it?
Speaker 14: A lot of times it is?
Speaker 3: Yeah?
Speaker 5: Now you can't rough it in though, right, or you
Speaker 5: just go where it's already roughed, or how do you
Speaker 5: do it?
Speaker 19: Like?
Speaker 5: Look, they have a basement they want to refinish it.
Speaker 5: First of all, do you do basements too? We don't
Speaker 5: do basements, okay, but you do. You will do the
Speaker 5: bathroom in the basement, and you can even do a
Speaker 5: kitchen area in the basement, right's correct, all right, So
Speaker 5: what do you do about the plumbing.
Speaker 6: You want to see it already there, right.
Speaker 14: Yeah, it's got to be stubbed out. We can move
Speaker 14: it where we need it if you just bust the
Speaker 14: concrete up.
Speaker 5: Have the book rerun though, but you will obviously you
Speaker 5: have to have ground plumbing. And what about editions. You
Speaker 5: do any bathroom, it doesn't have to be a redo
Speaker 5: of a bathroom or remodel.
Speaker 15: Yeah, so we do bathrooms within the walls that exist, right,
Speaker 15: So the basement or in the house, we're not going
Speaker 15: to add an addition and put a bathroom in there.
Speaker 5: Okay, But someone wants to know this though. On that vein,
Speaker 5: can you take an existing half bath and extend it
Speaker 5: to a full bath if the room's there, Yeah you can? Yeah, Okay,
Speaker 5: that's pretty cool. So why did you decide to specialize
Speaker 5: in baths?
Speaker 15: Because we know them, okay, at them and you know,
Speaker 15: now I just filled out everything by the way and
Speaker 15: getting started.
Speaker 5: And as soon as I did, okay, it sent me
Speaker 5: a link here and it says thanks for contacting discount Bath.
Speaker 6: Share your project with us.
Speaker 5: Click the link below, answer a few questions, upload a video,
Speaker 5: and then submitting a project videos the quickest way to
Speaker 5: get started. Our team will review the video and get
Speaker 5: back to you shortly.
Speaker 14: Yep, yep, that's the way it goes.
Speaker 5: Okay, so I hit that link now and then this
Speaker 5: is pretty cool, So I guess that, and then it says,
Speaker 5: now use your phone record a video of your project.
Speaker 5: This allows our team to look at it. Okay, and
Speaker 5: then you hit and then okay, then you can upload
Speaker 5: the video, right yeah, add a video and then or
Speaker 5: you can just do photos if you want. And then
Speaker 5: once you do that, then you guys will take it
Speaker 5: and get back to them.
Speaker 14: Yep, yep, it's that symbol that sick.
Speaker 5: All right. Three oh three seven one three talk is
Speaker 5: our number. We have two hours to go get your problems,
Speaker 5: questions and complaints in and of course you can also
Speaker 5: text me as I said at seven four seven fifty
Speaker 5: two eighty, that's my private Google number seven four seven
Speaker 5: nine fifty two eighty.
Speaker 6: Save all your problems for me.
Speaker 5: Go with a sure thing Denver's best roofer Excelroofing dot com.
Speaker 5: You don't pay a cent until you're content. Leave time
Speaker 5: for an insurance check up free, no obligation. Comparison call
Speaker 5: Compass Insurance paying too much your coverage at dozens of
Speaker 5: insurance companies find out now three oh three seven seven
Speaker 5: to one help. You'll think you're his only customer when
Speaker 5: you choose Frank durand the Real estate Man dot com
Speaker 5: to list your home with Remax Alliance three oh three
Speaker 5: nine two zero sixteen twenty two. Yeah, rit.
Speaker 2: Ne need so you don't have to.
Speaker 3: Come run anxious stas as we can.
Speaker 2: Shooter's gonna help coming.
Speaker 4: Man sixth is the Troubleshooter Show.
Speaker 20: Now, Tom Martine, Hey, Tom Martino here, Welcome to the show.
Speaker 5: Three oh three seven one three talk three oh three
Speaker 5: seven one three eight two five five.
Speaker 6: Welcome to the show.
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Speaker 7: Let me jump in real quick. We're going to have
Speaker 7: if you would be kind enough and recap the lady
Speaker 7: who had a problem with Larry H. Miller chopper with
Speaker 7: boots on the ground. He'll be back in studio in
Speaker 7: a couple minutes. And then, Kelly, if you would get
Speaker 7: that caller back on, we have got an update.
Speaker 5: Oh good, Okay, so I won't I won't recap it
Speaker 5: until we get her back on. But that's good. We've
Speaker 5: had some interesting calls to now. I have with me
Speaker 5: discountbath dot com. Chris, and he listens to the show
Speaker 5: from time time. He said, yesterday when we had that
Speaker 5: guy on and I kept telling him to be quiet.
Speaker 6: I want to help him, but I need some information
Speaker 6: and he was rambling.
Speaker 5: Then he got pissed and said, oh yeah, just call
Speaker 5: me a psycho like everyone else, and then he hung up.
Speaker 5: Do you remember that guy? Okay? Do you mark in anyway?
Speaker 5: This guy?
Speaker 10: Now?
Speaker 7: What was his issue?
Speaker 5: He never really got to it. He said something about
Speaker 5: some brothers were beating the hell out of him, and
Speaker 5: he complained about it to social services and then social services.
Speaker 5: Then they counteracted, saying he was actually abusing their.
Speaker 6: Mom because they were all living together.
Speaker 5: And then he said social services investigated only the accusations
Speaker 5: that he was abusing the mom and not that the
Speaker 5: sons were abusing him. And how old are these kids? No,
Speaker 5: they're not kids. I mean they were like men in
Speaker 5: their forties. Sound they all live with mom. Yeah, the
Speaker 5: two brothers live with their moms. And then a lot
Speaker 5: of then going on there, and then this guy lives
Speaker 5: with them because he was on They were friends of
Speaker 5: his and he was suffering from depression, so he was
Speaker 5: living with them. And then he said the two brothers
Speaker 5: were being abusive to him and started beating him, and
Speaker 5: he mentioned it to social services because he has a caseworker,
Speaker 5: and then a social services was going to investigate, but
Speaker 5: then these brothers said no, he's the one that's abusing
Speaker 5: our mom.
Speaker 6: And it was a big mess.
Speaker 5: So this guy called yesterday and he was really pissed
Speaker 5: at me because I kept asking me specifics and then
Speaker 5: finally hung up. And so Chris here with a discount bath.
Speaker 5: He's just a listener. He said, you said it sounds
Speaker 5: a lot like Charlie today.
Speaker 14: Yeah, it sounds like the same guy.
Speaker 5: Really, I wonder if we can compare those is that
Speaker 5: I don't know? Like when did anyone remember where that
Speaker 5: call came? I'm trying to find when that call came
Speaker 5: in yesterday.
Speaker 7: I bet Chris nailed it because that guy definitely had
Speaker 7: a beef and he was definitely insane.
Speaker 14: You the same guy.
Speaker 5: See, you know what, I'm really usually good with voices, Chris.
Speaker 6: I'm shocked that I didn't put that together.
Speaker 5: You let him back.
Speaker 7: You were talking to him again today right after the
Speaker 7: first call, and didn't realize it was just.
Speaker 5: I know it, Mark, I know it. I'm losing it
Speaker 5: right now. I can't find that call though of him.
Speaker 5: I'm looking for it and I can't find it. This
Speaker 5: is Kelly. I found it, Okay, thank you Kelly.
Speaker 16: Anyway, his name was Joseph. He called yesterday morning.
Speaker 6: Joseph.
Speaker 5: That's right living okay there to thank you, Thank you, Kelly.
Speaker 5: He's living with two friends, brothers, and their mom. He
Speaker 5: told Social Services that his friends were beating him him.
Speaker 5: Social Services called Boulder County Sheriff's Department shortly after the
Speaker 5: friends made a counterclaim. Saying Joseph abuses their mom. He
Speaker 5: is upset because deputies investigated the complaint against him, but
Speaker 5: not his complaint about the brothers beating him.
Speaker 7: Do we still have Shannon or his dragon?
Speaker 3: There?
Speaker 12: It is?
Speaker 3: Dragon?
Speaker 7: Hey, Dragon? Is it possible you could grab a clip
Speaker 7: from yesterday when Joseph called, and then grab a clip
Speaker 7: from today last hour when when he called, and then
Speaker 7: we'll put him together. But when we if it's the
Speaker 7: same wacko without.
Speaker 5: Listening to the whole four hours, how do we narrow
Speaker 5: down Joseph?
Speaker 6: Do you remember Kelly at all?
Speaker 7: Kelly, you would know right from your notes.
Speaker 5: I don't know.
Speaker 16: I believe it was one of the first calls we
Speaker 16: we actually did yesterday in the ten o'clock hour.
Speaker 5: Okay, and Mark, you know we could probably listen to
Speaker 5: YouTube and find it too and then charge. Hey, guys,
Speaker 5: if any of our morons want to listen to yesterday,
Speaker 5: tell us narrow down when Joseph was on.
Speaker 7: Oh good, idea, anybody on YouTube in front of a PC,
Speaker 7: if you can look at yesterday's and grab Joseph. We
Speaker 7: think it's first hour. It's a nut calling about getting
Speaker 7: the crap beat out of them by his two brothers
Speaker 7: and have to sugarcoat it.
Speaker 6: So that's that's something.
Speaker 5: Let's see if in fact they're the same guy and
Speaker 5: Chris's his gut was accurate.
Speaker 7: And anyway Chris was right. Tom will give Chris his dinger.
Speaker 5: Yes, I will, absolutely will yep. Okay, Now let's recap
Speaker 5: this other one. We have a Lauren on and Lauren
Speaker 5: she has a two thousand or a twenty twenty one
Speaker 5: cheap renegade. She takes it to Larry H. Miller for
Speaker 5: service on the seventeenth. It wouldn't start. It was towed there,
Speaker 5: and then they had also previously discovered an oil leak,
Speaker 5: so she wanted the Oil League taking care of along
Speaker 5: with why it wouldn't start. They've had it since July
Speaker 5: seventeenth and haven't even looked at it. It's got forty
Speaker 5: eight thousand miles on it, it's under warranty, and we
Speaker 5: were kind of pissed that they wouldn't even look at
Speaker 5: the damn thing and or they wouldn't answer their phone.
Speaker 5: So didn't Deputy Chopper go out to the location? Is
Speaker 5: he there? I'm here, Chopper? What did you find? Bro Well?
Speaker 21: I went out and I talked to the floor manager
Speaker 21: who brought me back to the service manager.
Speaker 5: And actually this guy was a very nice guy.
Speaker 7: Yeah, they have looked at it.
Speaker 21: They can't figure out why it's not starting right now,
Speaker 21: and they're attempting to get a hold of something called
Speaker 21: a deep tech.
Speaker 5: Line and to get some.
Speaker 6: Help on why it's not starting.
Speaker 21: Why I was there in the manager's office, I said,
Speaker 21: you know what, I'm getting these complaints that you guys
Speaker 21: don't know answer your phones and everything. Well, they blamed
Speaker 21: that on something that I remember was true. The outage
Speaker 21: you had the CDA Global threw them way out of whack.
Speaker 21: They've got tons of cars in their first service, that
Speaker 21: is what they only have eight loaner cars. That's why
Speaker 21: they don't have a low air.
Speaker 7: I'm sorry, Chapper, you saying they were hit by that
Speaker 7: they had that Microsoft software.
Speaker 5: They got hit that's what.
Speaker 21: That's what the manager told me and Mark I was
Speaker 21: looking in his office and they did have that logo
Speaker 21: on their equipment like printers and computers.
Speaker 6: So okay, I believe them, you know, yeah, I.
Speaker 5: Understand what's so listen about this though?
Speaker 7: What really stinks about it? I appreciate their honesty, but
Speaker 7: that vehicle has been there?
Speaker 8: How long, Lauren, the seventeenth of July.
Speaker 7: So it's been there and they have no idea why
Speaker 7: it won't start. They just have no idea. That's all
Speaker 7: that I mean. It's the dealership. If anybody should have
Speaker 7: an idea, you would think they would.
Speaker 22: I agree, Mark exactly, Well, one day, why don't I
Speaker 22: have a loaner?
Speaker 5: One day? They only have six loaners, And loaners are
Speaker 5: not required with warranty service.
Speaker 7: That's a courtesy, you know, really, and generally that would
Speaker 7: be covered by your manufacturer. That's not the dealership.
Speaker 5: So but I'm more concerned about this of all the things.
Speaker 5: Chopper just said, what do you think I'm most concerned
Speaker 5: about that they can't figure out why it can't start.
Speaker 7: That's why I said, that's insane. It's been there two weeks.
Speaker 7: They have no idea.
Speaker 8: Well, I'm a maker object.
Speaker 22: About twenty minutes ago, I got a phone call from
Speaker 22: the service manager who told me the reason why they
Speaker 22: haven't called me back is because Rob at the service
Speaker 22: counter no longer works there. That is why he told
Speaker 22: me I have not received a phone call back. And
Speaker 22: I said, well, I left you specifically five messages on
Speaker 22: your voicemail and I haven't heard from you, And.
Speaker 11: What did you say?
Speaker 5: I was? He just said, by the way.
Speaker 8: I'm sorry, I have all these people just like you.
Speaker 22: I said, I don't understand how you don't understand know
Speaker 22: what's going on with my car.
Speaker 7: It sounds like it's very poorly run. I mean it
Speaker 7: really does. Just based on this call, not even including
Speaker 7: the other thirty or forty complaints we get from these people.
Speaker 7: They it sounds like whoever's managing the place just doesn't
Speaker 7: know how to manage simple as that.
Speaker 5: Dark.
Speaker 21: I actually sat in the service manager's office and made
Speaker 21: him harassed him if he could call Laurence.
Speaker 6: So that's why she did get the call. Well good,
Speaker 6: But now I want to know this.
Speaker 5: Now I want to know this. How are they going
Speaker 5: to find out why it doesn't start?
Speaker 7: Or they said they're reaching out to like the main
Speaker 7: people at JEEP to figure out what's wrong with it,
Speaker 7: because apparently.
Speaker 5: How long do you think it would take How long
Speaker 5: do you think it would take Sheridan Autotech to find out?
Speaker 7: I bet Sheridan would figure out why now our is
Speaker 7: not starting? In them when we say an hour, I'd
Speaker 7: say within a day, Okay, anyway, So I wonder if
Speaker 7: we should call Maybe maybe we just send one of
Speaker 7: the texts from Sheridan over to help the dealership.
Speaker 5: Yeah yeah, okay, So Lauren, I'll bet you they're on
Speaker 5: it pretty quickly. When did they say they'd have something, Chopper?
Speaker 21: She was number three on the list, but the service
Speaker 21: manager said he was going to take the her car
Speaker 21: and put it the next one to be worked one.
Speaker 5: All right, good, let's maybe you'll hear Lauren, let's revisit
Speaker 5: this tomorrow or car or on car Friday. Listen, I
Speaker 5: want to say something else. The call from that guy yesterday.
Speaker 5: I was just texted by one of my YouTube morons
Speaker 5: and he said it was our first call in the
Speaker 5: ten o'clock hour. So whenever we took the first call,
Speaker 5: that's when it was if we.
Speaker 7: Could dragon, if possible, I know you're doing everything, but
Speaker 7: if possible to grab a clip of both of them
Speaker 7: and then play it over the air and let's see
Speaker 7: what people think if it's the same nut.
Speaker 5: Because the guy today, the guy today was Charlie, Right,
Speaker 5: he was Charlie.
Speaker 7: The guy Kelly can tell you almost exactly when that
Speaker 7: one played.
Speaker 5: Yeah, okay, so now let's let's take a quick break here.
Speaker 5: We're going to talk to John Fuller. We're going to
Speaker 5: talk about some important stuff you need to know. Right
Speaker 5: after this, go with a sure thing Denver's Best roofer
Speaker 5: Excel Roofing dot com. You don't pay a cent until
Speaker 5: you're content. Time for an insurance checkup free, no obligation.
Speaker 5: In comparison, call Compass Insurance paying too much your coverage
Speaker 5: at dozens of insurance companies find out now three three
Speaker 5: seven to seven to one. Help. You'll think you're his
Speaker 5: only customer when you choose Frank durand the real estate
Speaker 5: Man dot com to list your home with Remax Alliance
Speaker 5: three three nine two zero sixteen twenty two. Hey, I'm
Speaker 5: Tom Martine.
Speaker 6: Your troubleshooter.
Speaker 7: All right, so hey, let's get Jeff Vick on with
Speaker 7: Kimera transmission please.
Speaker 5: Oh okay, what do you need him for?
Speaker 7: He's got he texted Suzanne, what's going on with these jeeps?
Speaker 7: It's crazy?
Speaker 5: So okay, get them on cool now. Yesterday we had
Speaker 5: a call. Today we had a call and Chris over
Speaker 5: here with discount Bath dot com.
Speaker 6: Great guy, great great service, by the.
Speaker 5: Way, So he's my guest, saying he said, Tom, that
Speaker 5: guy today sounded a lot like that guy yesterday, and
Speaker 5: maybe he's just giving you a hard time, because yesterday
Speaker 5: I gave him a hard time and he hung up
Speaker 5: on me. Basically, the guy called yesterday saying he suffers
Speaker 5: from depression and that he was being beat by these
Speaker 5: two guys. He reported it to social services. He lives
Speaker 5: with these two guys and their mom. He reports it
Speaker 5: to social services and they counterclaim saying he's abusive to
Speaker 5: the mom. And he was upset the way that the
Speaker 5: Jefferson County Sheriff's deputies only investigated their complaint or was
Speaker 5: it Boulder County whatever it was he said. He said
Speaker 5: it was let's see, it's Boulder Boulder County Sheriff's department,
Speaker 5: he said, would only investigate the one complaint against him,
Speaker 5: not the one against the brothers. Blah blah blah, And
Speaker 5: I just kept asking questions. I said, look, man, you
Speaker 5: know the way you go off on tangents. You're sounding
Speaker 5: a little weird. And he said, oh yeah, just call
Speaker 5: me cycle like everyone else. And then he hung up.
Speaker 5: And then today we get a call from a guy
Speaker 5: named Charlie. That was Joseph yesterday today, we get a
Speaker 5: call from a guy named Charlie. You know, just say
Speaker 5: I don't know. Mark said this guy's weird, and I
Speaker 5: didn't pick up on him. First. He was just saying
Speaker 5: normal things like Tommy, you're a very handsome man, and
Speaker 5: you're really good shape, and you call those normal things
Speaker 5: that I knew. I was just joking anyway. So he
Speaker 5: kept saying like really weird stuff, and I said, well, well,
Speaker 5: what are you getting at, you know, and then he
Speaker 5: just said I'm in Evansville, Indiana. And then when I said,
Speaker 5: we call our people on YouTube YouTube mora and also
Speaker 5: you denigrate your audience, and he was just seemed weird.
Speaker 5: So Chris said, tom that sounds like the same guy.
Speaker 5: And so we asked Dragon to take the call from
Speaker 5: yesterday and a clip, and then take the call from
Speaker 5: Charlie today. And you know what, I used to pride
Speaker 5: myself a man. I pick up on a voice and say,
Speaker 5: I talked to you ten years ago about this, you know,
Speaker 5: and my brain got a little bidenized, I think recently.
Speaker 5: So what I'm gonna do is we're gonna listen to.
Speaker 7: This to see if chrisp what was the caller yesterday's
Speaker 7: name Joe, Joseph yep, and the guy's name today was
Speaker 7: supposedly Charlie.
Speaker 6: So let's start with Joseph.
Speaker 5: Okay, from yesterday, Go go ahead, Dragon, thank you.
Speaker 19: Well, I don't want to say first, I like your
Speaker 19: positive attitude because what I have for you is a
Speaker 19: very dark story.
Speaker 5: Okay, Now let's go to Charlie from today.
Speaker 12: You're basically you're demeaning your audience, your listeners.
Speaker 1: Here's what it is.
Speaker 12: First of all, you're a very good looking man.
Speaker 5: Hold on, are these the same? What do you think Mark?
Speaker 7: Do them again?
Speaker 19: Go ahead, Well, I don't want to say christ I
Speaker 19: like your positive attitude because what I have for you
Speaker 19: is a very dark story.
Speaker 5: Now that was yesterday, that was Joseph. Now today and Charlie,
Speaker 5: go ahead.
Speaker 12: You're basically you're demeaning your audience.
Speaker 5: You'restening.
Speaker 1: Here's what it is.
Speaker 12: First of all, you're a very good looking man.
Speaker 7: I think I think yesterday he wasn't smoking crack and
Speaker 7: today he was no.
Speaker 5: No. But Mark, don't you think it was the same guy.
Speaker 7: I think it was the same guy. But the voice remarkable, Chris,
Speaker 7: you picked up he was different though, what's that Mark,
Speaker 7: his psyche was different. His cadence was basically his cadence. Yes,
Speaker 7: that's why I think literally he was on drugs one
Speaker 7: or the other.
Speaker 6: Okay, go ahead, sir, I'm sorry, go ahead, Chris.
Speaker 15: Later in yesterday's show, he started his cadence. That's actually
Speaker 15: what I picked up on. He had the same and
Speaker 15: cadence both days when he started getting pissed off.
Speaker 5: Oh so today was a little more heightened. And you're
Speaker 5: saying toward the end of that call yesterday he became heightened.
Speaker 6: You know, man, this is pretty cool.
Speaker 5: So that I mean, I think it's the same guy.
Speaker 5: And he was calling today Dragon do it one more time.
Speaker 7: And folks out there, if you would visit our YouTube channel,
Speaker 7: we actually have a poll up there. We'd like to
Speaker 7: know what you think. So go to YouTube and type
Speaker 7: in Troubleshooter Network and vote on the pole.
Speaker 5: But here you go.
Speaker 19: Well, I don't want to say first I like your
Speaker 19: positive attitude, because what I have for you is a
Speaker 19: very dark story.
Speaker 5: That was from yesterday and now too.
Speaker 12: Basically, you're demeaning your audience, your listeners.
Speaker 3: It is what it is.
Speaker 12: First of all, you're a very good looking man.
Speaker 5: Yeah, it's yeah, yeah, same guy, same guy. All our
Speaker 5: commenters on YouTube morons are saying you the same guy.
Speaker 5: And so Mark, did you kind of block him somehow
Speaker 5: where he can't be on here?
Speaker 3: Uh?
Speaker 7: Well I blocked him from commenting on the channel, but
Speaker 7: I went one more level as well. So okay, well
Speaker 7: now he can probably still listen right now. So Charlie
Speaker 7: or Joseph, if you would like to call in and
Speaker 7: apologize me, as we.
Speaker 5: Would love, we'll unblock you. You can call in and apologize, okay,
Speaker 5: and we would love to talk to you in fact,
Speaker 5: and this is a serious note. If you really do
Speaker 5: have a problem with those guys and that complaint, let
Speaker 5: us know too. I don't want anyone being abused, no
Speaker 5: matter how crazy they are. Wait, that didn't come out right,
Speaker 5: but I just I really don't want anyone having a problem.
Speaker 5: We can't solve it. If we can solve it, I
Speaker 5: want to try. And he also kept calling me Frank,
Speaker 5: you remember that? Or Mark, you just typed that right.
Speaker 7: Well, actually, Tale pointed something out that right now. Frank
Speaker 7: Durant's are bank on YouTube, So it is very possible
Speaker 7: that some random person came across our live stream saw
Speaker 7: the banner Frank Duran and called you up.
Speaker 5: You know what, wait a minute to leave. That's a
Speaker 5: really good observation because if you look at our YouTube
Speaker 5: channel at any one time, you'll see banners and the
Speaker 5: one along the bottom is Frank Duran, and it looks
Speaker 5: like it might be a super of me, right of
Speaker 5: my name, Frank Duran, Like that's me, Frank Duran. The
Speaker 5: real estatement. I never even thought of that. If you
Speaker 5: stumble on this channel, you're thinking that name down the
Speaker 5: air and right there you see it Frank Duran. Then
Speaker 5: you're saying, oh, that's the guy talking right here. Very
Speaker 5: astute to leave, which I texted.
Speaker 7: I texted that info.
Speaker 5: To to leave.
Speaker 7: Then he said it.
Speaker 5: Okay, so people were discovering. Okay, Jeff fix On, he
Speaker 5: has oh he has something to say about that. I
Speaker 5: think about the earlier caller on the jeep.
Speaker 6: The jeep wouldn't start.
Speaker 5: They can't figure it out, Larry Miller, Jeff, what do
Speaker 5: you have to say?
Speaker 1: Yeah, we've run into this our settles. We actually had
Speaker 1: a gladiator in here. We had it for a couple
Speaker 1: of months, trying to run it down. The problems are
Speaker 1: all over the map. And so the fixes were all
Speaker 1: over the map on it. Who actually opened up a
Speaker 1: star program with christ We're trying to get it fixed.
Speaker 1: Running through with engineers, they kept sending us pins for programming.
Speaker 1: Well it was a rotating pin. None of them whatever.
Speaker 1: Work back and forth and back and forth, and then
Speaker 1: going through forms, we're finding out if any were from
Speaker 1: clutch pedals to buttons to computer programming. It's all over something.
Speaker 5: Oh so there was not one one prevailing problem.
Speaker 1: No, no, I mean we've run into also other people
Speaker 1: who had loose connections from the factory.
Speaker 5: Well does it boil down to just posa pretty much?
Speaker 7: Were they all the same symptoms? No crank, no crank,
Speaker 7: no start.
Speaker 1: Some of them, no crank, no start. Some of them
Speaker 1: they won't even recognize that you've pushed the button from
Speaker 1: of them. Intelligence the clutch pedal hasn't oppress. They're all
Speaker 1: over the mouth. They were having huge issues with them.
Speaker 1: So the text were saying, we don't know what's going
Speaker 1: on with it. It's entirely possible they don't.
Speaker 5: Oh man, gosh, that's too bad.
Speaker 7: But maybe we gave them a little too much hell
Speaker 7: over it.
Speaker 5: Uh, maybe we did. Maybe although the communication could have
Speaker 5: been better.
Speaker 6: But Jeff, thank you very much.
Speaker 5: Jeffson and Jeff is at three oh three six nine
Speaker 5: three fourteen. Hey, that's uh transmissions Denver dot com. You know,
Speaker 5: I think he used to have the website Denver Tranning
Speaker 5: or something, but he had to get rid of it.
Speaker 5: People started showing up anyway, Jenny, what's happening with you?
Speaker 5: Ginny Beck? Hi?
Speaker 9: Tom? Back like a year ago June, there was a
Speaker 9: big hell storm out here, a little chon and our
Speaker 9: roof needed to be repaired, and unfortunately I did not
Speaker 9: look to your site before we put them.
Speaker 5: Who did you get?
Speaker 9: Well, a company came out and they we have a
Speaker 9: copy of it. It says it's a roofing contract.
Speaker 5: Who is it that you contracted with?
Speaker 9: Lifetime roof and Solar?
Speaker 5: Okay? And what did you pay them?
Speaker 9: We paid them at that time twelve thousand, a little
Speaker 9: over twelve thousand dollars.
Speaker 5: What do you mean at that time?
Speaker 9: Well, they required a down deposit before they would start anything.
Speaker 6: And did they start.
Speaker 9: They finally started it. They finished it in November. It
Speaker 9: took them.
Speaker 5: Oh okay, well that's good at least at least you know, okay,
Speaker 5: got it okay, ye, but now.
Speaker 9: Our contract that we had with them said twenty four
Speaker 9: thousand dollars.
Speaker 5: Yeah, we have paid.
Speaker 9: Them the amount of the contract, but they want another
Speaker 9: twelve thousands. Why because the they want all of the
Speaker 9: money that the insurance have to be paid to us.
Speaker 5: Well, of course, because they're saying they put in auxiliary claims.
Speaker 5: I want to examine this. They may or may not
Speaker 5: be entitled to more.
Speaker 6: Let's see. Hold on, I'm Tom Martino.
Speaker 5: We have more coming up on the Troubleshooter Show three
Speaker 5: oh three seven one three talks seven one three A
Speaker 5: two five to five. Go with a sure thing Denver's
Speaker 5: Best Roofer Excel Roofing dot com. You don't pay a
Speaker 5: cent until you're content. Time for an insurance check up,
Speaker 5: free no obligation comparison call Compass Insurance paying too much
Speaker 5: your coverage at dozens of insurance companies find out now
Speaker 5: three oh three, seven to seven to one help. You'll
Speaker 5: think you're his only customer when you choose Frank durand
Speaker 5: the Real estate Man dot com to list your home
Speaker 5: with Remax Alliance three oh three nine two zero sixteen
Speaker 5: twenty two. Hi Tom Martino, your troubleshooter three oh three
Speaker 5: seven one three talks seven on three two five five.
Speaker 5: So we're going to simplify this jinny. When a roofer
Speaker 5: came out and gave you a contract for twenty four
Speaker 5: grand and then you paid twelve down, you expected to
Speaker 5: pay twelve upon completion, but they said no, no, no,
Speaker 5: we want more because you got more from your insurance. Well,
Speaker 5: it's really very simple. It really is. Whether it's in
Speaker 5: the original contract or in what's called an auxiliary claim.
Speaker 6: The roofer did certain.
Speaker 5: Tasks and should be paid for them.
Speaker 9: So it's your I agree with you.
Speaker 5: Now, If your payments from insurance were for the roof
Speaker 5: and for fencing, he doesn't get paid the part for fencing.
Speaker 5: If it's for the roof in siding, he doesn't get
Speaker 5: paid for the sighting. So what part? What?
Speaker 6: How much total did you get from insurance?
Speaker 9: I believe it was like thirty two thousand.
Speaker 5: Okay, So what was the additional money for the payout?
Speaker 9: Is includes personal property like the deck and the shed
Speaker 9: and the barbecue and stuff like that.
Speaker 6: Stuff he didn't even.
Speaker 9: Touch absolutely, but he thinks that he should get it all.
Speaker 9: And I'm sitting here, well, of course not.
Speaker 5: But but why does he think he should get it all?
Speaker 5: There must be a he can't be that stupid.
Speaker 9: Well he says that that he says that there's that
Speaker 9: little closmo that says any alteration or deviations on the
Speaker 9: scope of work anyway, he for some reason, I.
Speaker 7: Whatever contract she signed, probably says he gets every penny
Speaker 7: from the insurance, which is fine, but he's not going.
Speaker 5: To do all that work. Hold on, that's exactly right.
Speaker 5: So if the scope of me Jenny.
Speaker 9: Telling me that we have in shorted from the insurance company, Jenny,
Speaker 9: cannot I am.
Speaker 5: They like it? Can you listen to me for a sect, Jenny?
Speaker 5: What you need to do is this. You have a
Speaker 5: contract for twenty four grand. You simply need to ask
Speaker 5: the roofer how much more does he want?
Speaker 9: She said he wants twelve thousand more.
Speaker 5: Okay, Now what you need to ask the roofer what
Speaker 5: is the additional twelve thousand dollars for what work did
Speaker 5: you do? If he said I did this, this, and
Speaker 5: this and it can be verified, those are called auxiliary claim.
Speaker 7: I think this is what it boils down to. And
Speaker 7: please Ginny correct me if I'm wrong. So he's already
Speaker 7: got twenty four thousand. She got paid thirty two thousand,
Speaker 7: and he's saying, I'm keeping the money for the barbecue, graill,
Speaker 7: the fence and whatever else. It is because the insurance
Speaker 7: not company refuses to pay me the extra money they
Speaker 7: owe me for doing the roof, which is an additional
Speaker 7: twelve Is that correct?
Speaker 3: Not quite?
Speaker 7: It really doesn't matter.
Speaker 5: He just wants an additional twelve grand, So make him
Speaker 5: justify it. If he had auxiliary claims and the insurance
Speaker 5: did pay those, he should be paid. If they refused them,
Speaker 5: then what we have to figure out is those auxiliary
Speaker 5: claims were they legit?
Speaker 6: If so, then your.
Speaker 5: Insurance should pay him. Okay, It just boils down to
Speaker 5: what it is for.
Speaker 9: Yeah, I asked him for a He just sent me
Speaker 9: an email, he says, And it's just the email says amount, dude,
Speaker 9: twelve dollars.
Speaker 6: Okay?
Speaker 5: Did you so you did pay him the full twenty
Speaker 5: four thousand?
Speaker 11: All right?
Speaker 18: We did.
Speaker 9: We paid the full twenty that's smart.
Speaker 6: That's smart.
Speaker 5: Now do you mind if we call him and ask
Speaker 5: what is the additional twelve grand?
Speaker 3: Four?
Speaker 9: I have no problem with that at all. We had
Speaker 9: their salesman come out a week ago and he went
Speaker 9: over it, and he says, so, Jinny, you agree that
Speaker 9: you ought is funny? And I said, no, I don't.
Speaker 9: I see where the insurance company paid this amount. But
Speaker 9: it includes almost eight thousand dollars of our personal property.
Speaker 5: Okay, now, Jenny, you told me the total you got
Speaker 5: was thirty two, which was eight thousand more? Is that
Speaker 5: right now? It could be these guys are saying that
Speaker 5: they put in supplemental claims and were never paid for them.
Speaker 5: If that's the case, and the supplemental claims were legit,
Speaker 5: we can help them get paid. We can help you
Speaker 5: get paid, which pays them. I mean, but did they
Speaker 5: with that? Now? What I want to know is this,
Speaker 5: though you mentioned something earlier in the call about deviation.
Speaker 5: What I want to go over that. Hold on, I
Speaker 5: got to take this break. I want to know what
Speaker 5: you were getting at. They said, They pointed to a
Speaker 5: clause in the contract about deviation from the But hold on,
Speaker 5: I need to take this break, and then I want
Speaker 5: to go over that. We got more coming right up.
Speaker 5: Go with a sure thing Denver's Best roofer Excel roofing
Speaker 5: dot com. You don't pay a cent until you're content.
Speaker 5: Time for an insurance checkup free, no obligation. In comparison,
Speaker 5: call Compass Insurance paying too much your coverage at dozens
Speaker 5: of insurance companies find out now three oh three seven
Speaker 5: seven to one help. You'll think you're his only customer
Speaker 5: when you choose Frank durand the real estate man dot
Speaker 5: com to list your home with Remax Alliance three oh
Speaker 5: three nine two zero sixteen twenty two.
Speaker 6: You know you're a three O three seven one three talk.
Speaker 5: Okay, So, Ginny, what did that your contracts say about deviation?
Speaker 5: That they said something when you said why do you
Speaker 5: want more money? And then they read something. What were
Speaker 5: they reading?
Speaker 9: He pointed to a thing on the back of the contract,
Speaker 9: number fourteen. It says any alteration or deviation from scope
Speaker 9: of work outlined in the contract that involves extra cost
Speaker 9: will be executed only after written and signed owners and
Speaker 9: we'll become an extra charge. Well, there was never anything
Speaker 9: at it.
Speaker 5: Okay, okay, it sounds like a crook. Now here's what
Speaker 5: I want to know. How did you find lifetime?
Speaker 9: By the way, Oh, they come knocking on the door
Speaker 9: a couple of day there.
Speaker 5: But that health storm? Okay, So I want someone who
Speaker 5: do we have in the studio right now. I don't
Speaker 5: want to overload choppers. Is Dollar still there? Yes, we
Speaker 5: have dollar, Hey, Dollar, Deputy Dollar. I'd like to just
Speaker 5: ask them. It's very simple. We recognize and can probably
Speaker 5: help them get paid on the extra twelve grand if
Speaker 5: they put in an auxiliary claims. We just need to
Speaker 5: know what it's for. They can't just alter it for
Speaker 5: it for no reason. So let's find out, Jinny. We'll
Speaker 5: we'll call and see what we can find out. Okay,
Speaker 5: we'll take a look at it. Yeah, because there is
Speaker 5: no deviation, so we're gonna call them.
Speaker 9: We no, no through it, but no deviation.
Speaker 5: All right, thank you? Hold on now hey real yeah,
Speaker 5: go ahead.
Speaker 7: Time, well real quick. So we had a listener reach
Speaker 7: out to me. We're gonna send him those two sound
Speaker 7: bites of the two he's gonna do a voice print.
Speaker 7: He's going to do a voice print on him.
Speaker 5: Oh my god. Yeah, that's a good point.
Speaker 7: We had eighty two percent of our audience think that
Speaker 7: it was the same guy.
Speaker 5: Oh yeah, it's pretty obvious to me. I mean, but
Speaker 5: I'm just going by my ear, not a voice print.
Speaker 5: With a voice print, you can't disguise your voice and
Speaker 5: how is he doing it? What does he have an
Speaker 5: app to do it? I'm not sure. This is Kelly. Oh,
Speaker 5: thank you Kelly, But I mean, you know, because it's
Speaker 5: really hard to fool me with voices anyway, can you
Speaker 5: do kamala? Well, that's funny, that's really I had one
Speaker 5: that's actually her dude here it is. I don't know
Speaker 5: that might work anyway. We got Barry, who's back now.
Speaker 5: He said he could not remember his verbal password for
Speaker 5: his phone because it's on his phone and he can't
Speaker 5: get to his phone. But he wants to cancel his
Speaker 5: phone with Pure Talk, but it's broken and he doesn't
Speaker 5: know how to cancel.
Speaker 6: And I said, to your online portal, So what about it?
Speaker 5: Barry? Did you go to the online portal? Yes?
Speaker 13: I did, And there's nothing on an online portal that
Speaker 13: states where you where you can cancel?
Speaker 5: It is there? Can you reset your verbal password from
Speaker 5: your online portal?
Speaker 13: Because I don't have that pone that would be the
Speaker 13: verbal password.
Speaker 1: It is thought it's broken.
Speaker 5: I understand that, but your online portal should allow you
Speaker 5: to cancel. Listen, Hey, I don't know if you trust
Speaker 5: me or not, but if you give me your online
Speaker 5: login stuff there.
Speaker 6: There's got to be a way.
Speaker 5: To cancel it. I mean kit chena talk to him
Speaker 5: off the air. We got more coming up. Go with
Speaker 5: a sure thing Denver's best roofer Excel Roofing dot com.
Speaker 5: You don't pay a cent until you're content. Time for
Speaker 5: an insurance check up free, no obligation in comparison call
Speaker 5: help us insurance pay too much your coverage at dozens
Speaker 5: of insurance companies find out now three all three seven
Speaker 5: seven to one help. You'll think you're his only customer
Speaker 5: when you choose Frank durand the real estate Man dot
Speaker 5: com to list your home with Remax Alliance three all
Speaker 5: three nine two zero sixteen twenty two.
Speaker 3: Yeah, ripped up news need advice? Who you don't have?
Speaker 5: Come?
Speaker 3: Run in as fast as we can.
Speaker 2: Shooter's gonna help. Come man, This is.
Speaker 4: The Troubleshooter Show.
Speaker 20: No Tom Martino, Hey Tom Martino here, Welcome to the show.
Speaker 5: Three oh three seven one three talk three oh three
Speaker 5: seven one three eight two five five. We're here to
Speaker 5: help you, and all you have to do is give
Speaker 5: us a call. We've had so many weird calls today,
Speaker 5: but I said weird, and I'm going to say it again,
Speaker 5: because that's what Mark says. I use it all the time.
Speaker 5: I use it sometimes when I'm talking to the weirdos
Speaker 5: on YouTube. Maybe I'll change it from weird to moron psycho. Anyway,
Speaker 5: so let's talk. We have Chris with us from discount
Speaker 5: bath dot com, and he's talking about his online pricing.
Speaker 6: It's really a combination. You online, fill out your information
Speaker 6: and then.
Speaker 5: They send you a link where you can answer some
Speaker 5: questions and send a video, and then they give you pricing.
Speaker 6: I think.
Speaker 5: People are moving more and more toward they don't want
Speaker 5: to see people. I think you're right, I really think.
Speaker 5: I mean, I know how I feel, I know how
Speaker 5: younger people feel. I don't want to be talked into anything.
Speaker 5: I don't want people to have to come to my
Speaker 5: house and sit across the table and try to sew
Speaker 5: me life insurance or anything. I mean, no one wants
Speaker 5: to be No one wants that. And I'm telling I
Speaker 5: don't even like it for furnaces. I don't like it
Speaker 5: for air conditioners. Now, obviously that is one area that
Speaker 5: still hasn't still hasn't been done online. People have tried
Speaker 5: it all over the place. They've tried to do it.
Speaker 5: The price Fixer tried and failed miserably. They tried to
Speaker 5: have people pick what they need by it, have an
Speaker 5: installer come and install it. Just because they're such specific
Speaker 5: installations in every home, you just can't do it. But
Speaker 5: I will tell you because I know the inside of
Speaker 5: the industry a bit, and I know all of the
Speaker 5: big players and the private equity firms, and right now
Speaker 5: there is not one private equity firm that is not
Speaker 5: trying to do it. They are all trying to develop
Speaker 5: a model where a consumer can go online and get
Speaker 5: pricing for a new furnace, a new ac even analyze
Speaker 5: if they need one. Now, on some of these apps,
Speaker 5: one of them I previewed with a big developer. I
Speaker 5: previewed this app and this and this app was being
Speaker 5: considered by a sponsor. And I mean a long shot.
Speaker 5: I mean they're they're far years from it. But this
Speaker 5: app is ready to go. And what it does is this.
Speaker 5: This is pretty interesting. When would first of all, somebody
Speaker 5: even call right Usually the call when there's a no heat, Well,
Speaker 5: obviously if there's a no heat or no air, you
Speaker 5: can't have an app tell you wait, you know, we're
Speaker 5: gonna do this, We're gonna do that. What does it
Speaker 5: take to fix? So it's not really for that, And
Speaker 5: so then that's the main problem. When do they call?
Speaker 5: But if they did call, let's put it that way.
Speaker 5: If someone does call you and they're willing to go
Speaker 5: through the app, what that app does is it'll you
Speaker 5: take a picture of the data plate and some other information,
Speaker 5: and it sends it to this company, and that company
Speaker 5: analyzes how old it is, a data of installation, whatever,
Speaker 5: everything recorded on that unit, and they get an idea
Speaker 5: of whether it should be replaced with something new or fixed,
Speaker 5: and if you're going to fix it, how much you
Speaker 5: should spend to fix it, and when that spend is
Speaker 5: beyond reason. So in other words, let's say it's a
Speaker 5: twenty five year old unit, right, and then they project
Speaker 5: the life expectancy, and maybe the life expectancy is twenty
Speaker 5: five or twenty six, So then they have the projected
Speaker 5: cost to repair should not exceed let's say three hundred dollars. Okay,
Speaker 5: but another unit that's eight years old, right, and then
Speaker 5: you should spend up to this much to get it.
Speaker 5: So you have at least a comparison on what you
Speaker 5: should spend to fix it versus replacing it, because they
Speaker 5: do a cost saving analysis on even an eight year
Speaker 5: old or five year old, and a ten year old,
Speaker 5: a fifteen year old, and what a new one would
Speaker 5: get you in savings. It's a really good program, right.
Speaker 5: The only problem I have what is when do people call? Right?
Speaker 5: If you call with no heat, you're not going to necessarily,
Speaker 5: it'll give you some intelligence on how much it's really
Speaker 5: great for that, it'll tell you how much it'll cost
Speaker 5: to fix it usually and.
Speaker 7: If but only how much through that company, I mean
Speaker 7: another company.
Speaker 5: Well, you know they that's right, but they survey they
Speaker 5: have Okay, you're right. Mark. What they have are member
Speaker 5: companies that theoretically agree to these prices. So when they
Speaker 5: give you a price on a furnace, it will be
Speaker 5: that price. So here's what they say. Let's say you
Speaker 5: have a twelve year old furnace or fifteen, because that's
Speaker 5: in the cusp there, right, And then they say and
Speaker 5: then and then they say, okay, a new one will
Speaker 5: save you this much year, so that's the savings part.
Speaker 5: But a new one will cost this much so it'll
Speaker 5: take you this many years to recover it.
Speaker 6: If you did nothing. Then if you fix.
Speaker 5: Yours, how much will it cost? And then going out
Speaker 5: five years from that savings is fixing it worth it?
Speaker 5: So it does really give you a good analysis on
Speaker 5: whether you should fix and if you fix, the maximum
Speaker 5: you should spend or should you replace. But it still
Speaker 5: doesn't tell you what's wrong with It just tells you
Speaker 5: the maximum. So now you still need someone to come there,
Speaker 5: and at least you have information. So if the guy
Speaker 5: said it's going to take six grand to fix, and
Speaker 5: you're saying, no way, I shouldn't spend more than twenty
Speaker 5: eight hundred on this unit because if I get a
Speaker 5: new one and it's going to save me that so
Speaker 5: and they always project out five year savings or five
Speaker 5: years expense, So it's really good. Now, Janet, you have
Speaker 5: a question about taxes.
Speaker 6: Welcome to the show. What's happening, Janet?
Speaker 3: Great?
Speaker 4: Thank you, Tom, nice to talk to you.
Speaker 5: Nice to talk to you.
Speaker 9: I'm calling because thank you.
Speaker 23: I turned in a car at a state tax return
Speaker 23: and it was lost in the mail and I've already
Speaker 23: reconciled with car of Department of Revenue and what I
Speaker 23: need to do to refile that? What advice do you
Speaker 23: have concerning that lost information and should I be concerned.
Speaker 5: Yes, if it well, it depends if it's lost in
Speaker 5: the post office. But I mean anytime personal information is lost,
Speaker 5: there's a concern. But you really don't have to go
Speaker 5: too much further than a credit freeze. Really, really, that's
Speaker 5: the most important thing because before now people can do.
Speaker 6: Things without a credit check.
Speaker 5: Okay, they might be able to forge documents for example,
Speaker 5: like driver's licenses or IDs stuff like that, or even
Speaker 5: get those IDs, but when it comes down to costing
Speaker 5: you money, the only way it really costs you money
Speaker 5: is by opening accounts. The only way they can open
Speaker 5: an account is with a credit check, no matter who
Speaker 5: it is. So putting a freeze really is full proof
Speaker 5: in my opinion. What you say, mark credit freeze where
Speaker 5: you need a pin to unlock it so no one
Speaker 5: can open anything in your name.
Speaker 7: Yeah, that's correct. I think that's the best in chance.
Speaker 9: How do I go about doing that? And how long
Speaker 9: would I freeze that for?
Speaker 5: Well, you freezen forever. Mine is frozen forever, and I
Speaker 5: think I went on only two places to freeze them
Speaker 5: for all one you go on will freeze for three,
Speaker 5: and then you might go on to some others, but
Speaker 5: there's not a lot to do. And again, I have
Speaker 5: it on my drop dead sheet here where I went.
Speaker 5: I'll look for it. But basically it's yeah, I think Equifax,
Speaker 5: or once you do one of the big ones like
Speaker 5: TransUnion or Equifax or what are the other ones called,
Speaker 5: I forget now. But when you go to the one
Speaker 5: big one, they usually extend to the others. But if not,
Speaker 5: it's not a big deal. You simply log on. And
Speaker 5: what I would do personally is use the same pin
Speaker 5: you make it obscure, not your birthday or social or whatever,
Speaker 5: and then you lock.
Speaker 7: All of them. And then if you're applying for credit,
Speaker 7: like you're going to buy a car, you ask a
Speaker 7: dealership who do you use, and they'll say, oh, we
Speaker 7: use TransUnion, and then you unlock TransUnion with a pin number,
Speaker 7: or you can even call them. Then they will pull
Speaker 7: the credit. When they're done pulling the credit, you relock.
Speaker 5: It now the way you can do it. Let me
Speaker 5: explain this, Jannis. You don't even have to call to
Speaker 5: relock it. You can log on right now and you
Speaker 5: can say unlock it, and it'll say when, and I'll
Speaker 5: say tonight at midnight, and I want to relocked the
Speaker 5: next night at midnight because I'm going to shop tomorrow
Speaker 5: or I'm gonna apply tomorrow. You can leave it open
Speaker 5: for three days, you can leave it open for five days,
Speaker 5: and then you can freeze and unfreeze with simply an
Speaker 5: on and off switch. The on and off switch is
Speaker 5: your pen number. Okay, great, Yeah, just research credit freezes.
Speaker 5: Just make sure you get the real websites and not.
Speaker 6: Not a fake website.
Speaker 5: It's got to have the root, the root in it,
Speaker 5: the whoever you go you, uh, how do I put it?
Speaker 5: If you go to the site, it has to be
Speaker 5: the right website, not a fake link, because if you
Speaker 5: put in all your personal information, it's it's dreadful.
Speaker 6: I'm looking here for credit options. I thought I had
Speaker 6: it here, and I.
Speaker 7: Want to go to each of them individually. I've never
Speaker 7: I've never paid for that service to lock all of them.
Speaker 5: Oh no, no, I'm not talking about service Mark. I
Speaker 5: was talking about though I had a place where I
Speaker 5: could do my credit. Ah here here, hold on, I'm
Speaker 5: gonna I'm gonna see if I have it right here.
Speaker 5: I just want to show you. Okay, yes, okay, here's
Speaker 5: where I go here's where I go. So TransUnion, Equifax
Speaker 5: and Experience.
Speaker 6: That'll take care of it all for you.
Speaker 5: Okay, Now on the TransUnion, what I meant to say
Speaker 5: was you want to make sure TransUnion dot com is
Speaker 5: in the u r L upfront slash. Anything you do
Speaker 5: not want something first dot com slash TransUnion, it must
Speaker 5: be the route u r L must be TransUnion dot com.
Speaker 5: Then if there's a forward slash, you can have whatever
Speaker 5: it is behind it, but never anything in front of it.
Speaker 5: So that's your route. That's your route. Your root for
Speaker 5: Equifax is my Equifax dot com. And then for Experience
Speaker 5: it's USA dot Experience dot com. And and I've just
Speaker 5: done this for years, so uh and then you give
Speaker 5: it like I said, you give it the A PIN number.
Speaker 5: And see, I like to be tricky. Instead of ipin
Speaker 5: being one two three four, I always go four three
Speaker 5: two one.
Speaker 6: So that's what I do.
Speaker 5: Anyway. I'm just kidding obviously.
Speaker 9: So I'm looking, okay, Experience an Equifacts and it just
Speaker 9: says like Equifax dot com and Experience dot com.
Speaker 7: No, you look up, you look up, look up like this,
Speaker 7: go TransUnion, credit Freeze google that and then make sure
Speaker 7: the first part of the website is TransUnion dot com,
Speaker 7: and it'll bring you right to the credit freeze.
Speaker 5: Right right right, and do it for each one of
Speaker 5: those and you'll never have a problem. TransUnion, Equifax, and Experience.
Speaker 5: Those are the only three you really need if for
Speaker 5: some reason they lose an offshoot. Very seldom will any
Speaker 5: major credit cards or accounts use any other than these three.
Speaker 5: I've never had a hack because of it, and no
Speaker 5: one can figure out my pin number four three two one.
Speaker 6: Okay, thank you, Janet.
Speaker 5: And by the way, I'm kidding, don't use don't use
Speaker 5: four three two one. I'm just kidding about that. We
Speaker 5: got more coming up on the Troubleshooter Show. And it's
Speaker 5: important to know that Dan McKenzie does a state planning,
Speaker 5: which is including wills or he has a cool trick
Speaker 5: with LLC's to preserve assets and to keep them out
Speaker 5: of your name. And it also serves as a poor
Speaker 5: man's trust for certain things. If you just have really
Speaker 5: simple stuff to preserve, or you may need a trust
Speaker 5: whatever it is, Dan McKenzie can work with you. I
Speaker 5: like working with Dan McKenzie. He's a great guy. Personalized
Speaker 5: attention eight three three COO plans. Go with a sure
Speaker 5: thing Denver's best roofer Excel Roofing dot com. You don't
Speaker 5: pay a cent until you're content. Time for an insurance
Speaker 5: checkup free no obligation comparison call Compass Insurance paying too
Speaker 5: much your coverage at dozens of insurance companies find out
Speaker 5: now three O three seven to seven to one help.
Speaker 5: You'll think you're his only customer when you choose Frank
Speaker 5: durand the real estate Man dot com to list your
Speaker 5: home with Remax Alliance three oh three nine two zero
Speaker 5: sixteen twenty two. Hey, do you really feel that I
Speaker 5: use my tail numbers as my password? How did you know? No?
Speaker 5: I don't I use the good. I use something so tricky.
Speaker 5: You know what my password tail numbers? Nope, I go
Speaker 5: it's P A S, S W zero r D. I
Speaker 5: don't put the O in there.
Speaker 3: It fulls.
Speaker 5: So every time it's it thwarts people who try to
Speaker 5: hack into my accounts because they don't use the zero.
Speaker 5: I mean the O.
Speaker 6: I use the zero. Okay, Now, we got some.
Speaker 5: Consumer stuff going on on this show as well as
Speaker 5: fun and frivolity. I wanted to I hesitate to bring
Speaker 5: this up, But do you know how much we've talked.
Speaker 5: Ye know how people talk about gain of function for virus?
Speaker 5: Do you know what it is? Dragon? You do a
Speaker 5: show with somebody smarter than me, So do you know
Speaker 5: what gain of function is? They hear about Fauci and
Speaker 5: we hear about all these scientists doing a gain of
Speaker 5: function turn.
Speaker 1: A relatively harmless bug into something that can kill you.
Speaker 5: Well, that's kind of well put. They take a virus
Speaker 5: and they see if it can gain its functionality through
Speaker 5: merging with other elements and things in the air, and
Speaker 5: then the Chinese are very good at it. Now the
Speaker 5: reason they do gain a function on the surface, what's
Speaker 5: the reason? What is it? Come on?
Speaker 14: The reason science for the sake of science.
Speaker 5: Well what they now come on now, gain of function
Speaker 5: is a scientific study. I'm reading this from my Uh well,
Speaker 5: I wanted to know why they do. I see and
Speaker 5: it says, listen to this. Listen how political this gets.
Speaker 5: A scientific study where organisms such as viruses are modified
Speaker 5: to gain new abilities to enhance the existing ones. Now
Speaker 5: listen to this. It is not about creating risk your virus,
Speaker 5: riskier viruses or more contagious viruses, although that is an
Speaker 5: end result, but it is to learn how to battle
Speaker 5: these new organisms when they are when they eventually evolve
Speaker 5: to that. So what they're assuming is what they do
Speaker 5: in the gain of function lab is something that will
Speaker 5: happen in nature eventually and will then be used, you know,
Speaker 5: or will then be they want to know how to
Speaker 5: fight it. In other words, so what they do is
Speaker 5: create a monster and then try to create something to
Speaker 5: fight the monster.
Speaker 6: Honest to God, that's what they do.
Speaker 5: The virus is, the COVID virus was nothing more than
Speaker 5: a common cold virus, nothing more. COVID nineteen became more deadly.
Speaker 5: Why gain of function? But they still deny and my
Speaker 5: artificial intelligence, I must believe that it was not a
Speaker 5: gain of function result that leaked out of a lab,
Speaker 5: although it was identical to the gain of function Fauci
Speaker 5: and as people were doing what a quins magic.
Speaker 6: Can you imagine that?
Speaker 7: I think how a country or an organization would use
Speaker 7: gain of function with a virus to do what they're
Speaker 7: trying to do is they would all take the vaccine, well,
Speaker 7: the old style of vaccine that actually works. They would
Speaker 7: take the vaccine and then let it rip across different
Speaker 7: countries and they would be the only ones that weren't infected. Well,
Speaker 7: here's what other people not AI. Actually, I'm sorry, it
Speaker 7: would be a vaccine. What would that be something you
Speaker 7: take before.
Speaker 14: You get it?
Speaker 5: What would that be called?
Speaker 6: No, that's a vaccine.
Speaker 7: That is a vaccine as well.
Speaker 5: Okay, that's a vaccine for sure. Yeah. In fact, that's
Speaker 5: what a real vaccine does.
Speaker 7: Is See, that's the problem when they change the definition
Speaker 7: of vaccine. They confuse me.
Speaker 5: So on this though in reality there are many people
Speaker 5: who suspect that a gain of function is not to
Speaker 5: save lives, but it's to sell vaccines. So if you
Speaker 5: do a gain of function and you then know what's coming,
Speaker 5: you have a vaccine for it, then release it.
Speaker 6: Do you think people are that evil?
Speaker 5: Now, I personally, and I'm serious, I'm not on a
Speaker 5: serious note, I do not believe Fauci or anyone would
Speaker 5: do that on purpose release it on purpose. I do
Speaker 5: believe they did the function gain a function test for
Speaker 5: monetary purposes and for vaccine purposes.
Speaker 7: Let me ask you, because that's a pretty bold statement.
Speaker 7: You said that you don't think many people would do it.
Speaker 7: Do you think, like, for example, you know Rocketman over
Speaker 7: in North Korea or oh no, no.
Speaker 5: I mean there are I Okay, of course there are
Speaker 5: people that would do it. I don't think that the
Speaker 5: c I don't even know about the other people in
Speaker 5: the Wuhuan. Go with a sure thing Denver's Best roofer
Speaker 5: Excel Roofing dot com. You don't pay a cent until
Speaker 5: you're content. Time for an insurance check up free, no obligation.
Speaker 5: In comparison, call Compass Insurance paying too much your coverage
Speaker 5: at dozens of insurance companies find out now three all
Speaker 5: three seven to seven to one help. You'll think you're
Speaker 5: his only customer when you choose Frank durand the real
Speaker 5: estate Man dot com to list your home with Remax
Speaker 5: Alliance three three nine two zero sixty two. Hey Tom
Speaker 5: Martino here three oh three seven one three talk seven
Speaker 5: one three.
Speaker 6: Eight two five five.
Speaker 5: So I got a question here about a bathroom, and uh,
Speaker 5: somebody wants to know what is a half bath.
Speaker 15: Typically, a half bath is the powder room with a
Speaker 15: stool and a sink.
Speaker 5: Okay, so you have the toilet and the sink. That's it, yep. Typically,
Speaker 5: and then what's and then so when they talk about
Speaker 5: a three piece bath, five piece, I mean, what is
Speaker 5: that so is a sink would be one thing? You
Speaker 5: counts your count the basins, like the toilet and the
Speaker 5: two sinks. Is that three? If you have two sinks
Speaker 5: and a toilet, is that three? Or if you have
Speaker 5: a shower, that would be a four piece? Correct? Okay,
Speaker 5: so then okay, I get it. And if you had
Speaker 5: a separate shower and a tub, that would be a
Speaker 5: five piece yep. So a master bedroom bath is usually
Speaker 5: what that you're putting in. Are people doing away with hey?
Speaker 7: Hey, hey, hey, First of all, it's a primary bath.
Speaker 5: What does that mean?
Speaker 14: I can't say master.
Speaker 5: Oh you can't. Oh, you can't say master bedroom suite. Okay,
Speaker 5: that's wrong. Sorry, So what about it?
Speaker 14: So go ahead ask that again.
Speaker 5: I say, so, what is considered a master Yeah, so
Speaker 5: that's ship.
Speaker 15: Well it's off of the master suite, right. Sometime they're
Speaker 15: typically five piece.
Speaker 5: Back But are they doing away with tubs?
Speaker 6: I hear that tubs are just being done away with?
Speaker 5: Yeah?
Speaker 14: Yeah, people don't want them anymore.
Speaker 15: They're taking them out, leave one small tub in the
Speaker 15: house for kids and dogs typically.
Speaker 5: But I don't I hate them. I mean, I don't
Speaker 5: see a reason for him.
Speaker 14: But there's a lot of people that still like to
Speaker 14: have a nice bath.
Speaker 15: So really, yeah, I'd say it's probably like seventy thirty
Speaker 15: on a tub. The other thirty or seventy percent don't.
Speaker 5: So that's what you're finding. Yeah. And then when you
Speaker 5: do have a tub, though, don't you normally have a
Speaker 5: separate tub and a separate shower. Correct, they're not combining
Speaker 5: them anymore with those, did they even? I mean, I
Speaker 5: guess they do have a lot of houses with.
Speaker 15: Them in a hall bath, but in a main or
Speaker 15: master primary it's typically two units. It's a it's a
Speaker 15: shower and a tub, and then a lot of the
Speaker 15: houses they're built in the two thousands, late nineties, they
Speaker 15: had the big tub, the Roman tub, and then a
Speaker 15: small shower. And what we're doing is taking out that
Speaker 15: big tub and using the space to make a.
Speaker 5: Right shower, right right, yeap? And what about on the
Speaker 5: on the tubs are they doing? Are whirlpools still popular
Speaker 5: or jets or no?
Speaker 14: Not so much? They don't. They don't last. There's a
Speaker 14: lot of mold.
Speaker 5: And see this is all this is all good stuff,
Speaker 5: all stuff that used to be so common.
Speaker 15: Now there's a couple of good brands out there that
Speaker 15: have really addressed that. So if you want to a
Speaker 15: good indoor call it a hot tub that you refill
Speaker 15: all the time, there's a couple of good brands out there,
Speaker 15: and frankly we recommend that if you want to jet
Speaker 15: it to the stuff that you buy off the shelf,
Speaker 15: is you're going to get the white mold and all
Speaker 15: that gross stuff in there if you don't use it
Speaker 15: on a regular basis.
Speaker 5: Okay, So on my on my Google text, hold on,
Speaker 5: okay on my Google text? Do you do smart glass?
Speaker 5: Do you know what that is?
Speaker 14: I do know what it is, and we don't do it.
Speaker 5: You don't know. You gotta find it. I mean, it's
Speaker 5: one of the newest things. And really I don't know
Speaker 5: how they powered it. Mark, do you know what smart
Speaker 5: glass is? Mark? Is he there? You gotta do it
Speaker 5: in your new bath? He was talking about getting him out.
Speaker 5: You gotta try. Okay, smart glass. Okay, it's a shower,
Speaker 5: it's clear you walk in and at fogs. Yeah. Yeah, yeah,
Speaker 5: it's so cool.
Speaker 7: A lot of hotels have it.
Speaker 5: Yeah, or you or a toilet, uh you know, it's
Speaker 5: just clear.
Speaker 7: Yeah, the glass or that covers the commode.
Speaker 5: Yeah. So I go into one of these stupid ones.
Speaker 5: I don't want to get into graphics. But it was
Speaker 5: not a I was having some digestive issues and I
Speaker 5: go into one of these and damn thing people walk
Speaker 5: in and got confused and goes clear, and I'm and
Speaker 5: I'm thinking, come on, get the you know, I'm like,
Speaker 5: I'm waving my arms to try to make it go
Speaker 5: because I don't know if it's movement or I don't
Speaker 5: even know how it works. But when you get near it,
Speaker 5: it fogs up. And and so they have even urinals
Speaker 5: the separations. They are using it everywhere. Then smart mirrors,
Speaker 5: which really aren't smart, they're just like a they're monitors
Speaker 5: behind it. A lot of people are doing TVs and
Speaker 5: they're not the actual TV. It's just a monitor and
Speaker 5: you have to hook up the stuff. Have you ever
Speaker 5: done those smart mirrors?
Speaker 14: You haven't done those yet.
Speaker 15: We're doing a lot of LED mirrors where you know,
Speaker 15: they they don't fog up, and you can change the
Speaker 15: lighting within the mirror.
Speaker 5: Really yeah, yeah, that's cool. So the mirror itself has
Speaker 5: built in.
Speaker 15: Yeah, so it's anti fog and it's got the LED
Speaker 15: lighting in there, and you can control how bright it is,
Speaker 15: so you don't even have to have a light above
Speaker 15: your mirror.
Speaker 5: And there's one real quick one. Do you do repair?
Speaker 5: I don't even know what it means. Repairs to bathrooms.
Speaker 5: I don't even know what that means.
Speaker 14: It depends on what the repair is.
Speaker 5: I don't know what would it be like. They don't
Speaker 5: mean plumbing. I'm sure they don't mean but okay, let's
Speaker 5: let's just take it like it is. Let's say if
Speaker 5: someone wants to just replace a toilet, or they want
Speaker 5: to replace a tub, or they want to replace mirrors,
Speaker 5: so they want to replace light fixtures.
Speaker 14: Yeah, so the small stuff probably.
Speaker 5: Not okay, Yeah, you don't want to run around, right, Yeah,
Speaker 5: so really what you want to do is a bath.
Speaker 15: Yeah, now the tub you have to redo, typically the
Speaker 15: whole area in order to redo the tub.
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Speaker 5: two zero sixteen twenty two. Hey Tom Martino here, did
Speaker 5: you know Amazon has its pharmacy?
Speaker 3: Have you?
Speaker 5: Have you known that? Mark? If you looked, it's amazing. Uh,
Speaker 5: the prices are phenomenal and uh, it's just they're getting
Speaker 5: into the drug business and the prices are pennies. I mean,
Speaker 5: I don't even know if you need insurance on some
Speaker 5: of them. I don't know how they're doing it. I
Speaker 5: don't know. Some of these prescriptions that are normally hundreds
Speaker 5: of bucks or five bucks a month, some of them
Speaker 5: that are hundreds of dollars are fifty dollars. Okay, it's
Speaker 5: amazing again Amazon, Now, didn't Mark Cuban start? Didn't he
Speaker 5: also start an online pharmacy? And I don't know yep
Speaker 5: he did? Anyway, I like this. I like this. But
Speaker 5: they let you sign on with your Amazon, no, your
Speaker 5: regular Amazon, and then you go and go on. So
Speaker 5: I'm on right now and then it wants you. It
Speaker 5: wants to know like your primary caaren ols. So I'm
Speaker 5: in here right now for the first time. You fill
Speaker 5: it all out and then apparently you will have access
Speaker 5: and then you can upload your prescriptions. Look anything that
Speaker 5: can save people money. But man, Amazon's got to be
Speaker 5: doing a number on brick and mortar. Although you know
Speaker 5: some of these stores that sell on there also are
Speaker 5: brick and mortar. But I don't know anyone right now.
Speaker 5: I mean, we were out to dinner one night, and
Speaker 5: almost everybody there will just say, just go to Amazon.
Speaker 6: I mean that's their first place to go.
Speaker 5: Then a store. I hate going to a store, even
Speaker 5: if it's something minor. I have learned I can order
Speaker 5: it and get the damn thing the next day most
Speaker 5: of the time. Why would you bother traf see through
Speaker 5: a store. And I'm wondering if the future is going there,
Speaker 5: I don't know. I just don't know where it's going.
Speaker 5: But I don't see how anything can compare to it.
Speaker 5: And it really is. And now it's not the only
Speaker 5: one either. We have Walmart, but and we have Ali Baba.
Speaker 7: I think Walgreens is the biggest pharmacy that ships. I
Speaker 7: mean the.
Speaker 5: Biggest Walgreens or Walmart Walgreens really Okay, Now some of
Speaker 5: the insurance companies have actually started their own you know,
Speaker 5: like like express Scripts, Kaiser does it, yeah, and they'll
Speaker 5: ship it. And so again, the world is changing, especially retail.
Speaker 7: I just found this Walgreens one point eight billion, followed
Speaker 7: by CBS one point five, followed by write aid at
Speaker 7: three hundred million.
Speaker 5: I'll bet you Amazon takes over that within three years. Anyway,
Speaker 5: we're out of time. I want to tell you about
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Speaker 5: can call three Zho three Martino at any time for help,
Speaker 5: information and referrals