Speaker 1: Yeah, ripped, so you don't have the running just as
Speaker 1: fast as we can.
Speaker 2: Shooter's gonna help come Man Dix. Is the Troubleshooter Show.
Speaker 3: Now, Tom Martino, Hey, welcome to the show. I'm Tom.
Speaker 3: It's car day today. I have Jeff Vick with me
Speaker 3: from Kimmera transmission at the Martino Remote studio, and we
Speaker 3: have Mark and Suzanne and the gang. I guess we
Speaker 3: have some experts showing up there as well at the
Speaker 3: Mothership right now. I just see Marky Pooh there and Susan,
Speaker 3: and Susan is there.
Speaker 4: And Griffin Ash with Action Automotive.
Speaker 3: Griffin, Hey, bro from Action Automotive. Let's go to the
Speaker 3: phones and then we'll tap our experts, sue the show
Speaker 3: and talk about whole bunch of stuff. One of the
Speaker 3: things we're going to have to address sometime today is
Speaker 3: this Social Security number breach. It's worse than I ever
Speaker 3: imagined when I started looking into it. It is augh.
Speaker 3: It is a giant, giant mess and it could end
Speaker 3: up getting a lot of people in trouble from identity theft.
Speaker 3: But first, let's talk to Sharon about a fence issue.
Speaker 3: Yet wants to talk about a washer from appliance factory,
Speaker 3: and we used to get a lot of complaints about
Speaker 3: a flying's factory. And then we have Doug wants to
Speaker 3: talk about reversals. So Sharon, what's going on with your fence?
Speaker 5: Well, I guess it probably started. I mean last year.
Speaker 5: I had a fence built last year on one side
Speaker 5: of my art beautiful fans, beautiful job.
Speaker 3: Okay, problems.
Speaker 5: Decided to hire the same company for the same guy
Speaker 5: to do the fence between mine and my neighbor's yard. Okay,
Speaker 5: gave him money for materials, which I know shouldn't do
Speaker 5: that up front, but I had no.
Speaker 3: You had you had history with this guy, right, yes? Yes?
Speaker 3: What did you pay up front.
Speaker 5: Between the two of us? Slightly over three thousand dollars?
Speaker 3: Oh wait, did you were you on yesterday? We didn't
Speaker 3: finish or was that somebody else?
Speaker 6: Okay?
Speaker 3: What's the name of this fence guy?
Speaker 5: Well, the current company name is Porous Peel r R
Speaker 5: As Exteriors.
Speaker 3: Now what was he when you hired him before?
Speaker 5: Dex and Moore? Which is it the same guy changed
Speaker 5: company names?
Speaker 3: Because hold on, though the last time when you had
Speaker 3: a fence built last year, it was by who was
Speaker 3: it by the same guy.
Speaker 5: It was the same guy, but I didn't realize when
Speaker 5: I hired him this year that the name of the
Speaker 5: company was different.
Speaker 3: That shouldn't have mattered. I mean, if the guy was
Speaker 3: the owner, it shouldn't have mattered. Who what what's the
Speaker 3: guy's name again?
Speaker 5: Well, his name is Raoul Amaze Amazelle Zeal actually the
Speaker 5: owner of the company. He hasn't been the owner of
Speaker 5: the the companies of the like.
Speaker 7: I've done some research there.
Speaker 3: But when you called back, did you call back the
Speaker 3: company or did you call back Raoul?
Speaker 5: I called?
Speaker 3: Okay, got you and Raoul was then working Okay, but
Speaker 3: Raoul was working for another company at the time.
Speaker 5: Yes, but the same people, the same woman owns this company.
Speaker 3: That wait, the same woman owns this one that owned
Speaker 3: the last one. Yes, okay, okay wow.
Speaker 5: And then I then after after our money appeared to
Speaker 5: have disappeared, I started doing a lot some research.
Speaker 3: On Now what do you mean disappeared?
Speaker 5: I mean he he was gonna this was just before
Speaker 5: the fourth of July that we gave him money. He
Speaker 5: was going to deliver the materials that weekend. Didn't show Okay,
Speaker 5: I email text him, where's are you know? Where's the
Speaker 5: materials when you're going to deliver them? I need to
Speaker 5: be able to be here. Blah blah blah, back and forth,
Speaker 5: back and forth over a period of like a month,
Speaker 5: lots of rinces.
Speaker 3: So you paid him personally or did you pay the company?
Speaker 3: Or do you not know? Really?
Speaker 5: I wrote, well, we wrote each of us. Myself and
Speaker 5: my neighbor each wrote a check to Andrea Porus, who
Speaker 5: is the woman who owns a company.
Speaker 3: Oh okay, okay.
Speaker 5: He came back to me to get additional materials and
Speaker 5: got another check for me, and that one was written
Speaker 5: directly to him.
Speaker 3: Okay, So how many two checks for how much were
Speaker 3: made out to Andrea?
Speaker 8: Okay?
Speaker 5: I made out a check for eleven hundred and sixty
Speaker 5: five dollars, and my neighbor paid twelve hundred half you know,
Speaker 5: her hat, half of her hat.
Speaker 3: So basically twelve twelve. We're basically twelve and twelve, so okay.
Speaker 5: And then he came back to me for another check
Speaker 5: the next day of seven hundred dollars, So I have
Speaker 5: paid him a total of eighteen hundred something.
Speaker 7: She's something.
Speaker 3: This is wrong? Oh god? So do you think Rayuel
Speaker 3: is a cheat? Or do you think she's a cheat?
Speaker 3: Who's the cheat?
Speaker 5: I think they both are because when I started doing
Speaker 5: some research after it appeared that my money had disappeared
Speaker 5: and he wasn't going to bring materials, I'm finding several
Speaker 5: different company names with their names attached to them, different
Speaker 5: aliases that they have used, different names that they have
Speaker 5: used over a period of years. I've found a judgment
Speaker 5: in Douglas County with someone who had a judgment.
Speaker 3: So where's this guy? Now, Let's just have no idea.
Speaker 5: I have no idea. He won't, He won't communicate with
Speaker 5: us anymore.
Speaker 3: He does it? Does his phone still work?
Speaker 5: I can leave a message?
Speaker 3: So his phone still works?
Speaker 5: I guess I assume. I mean we can call and
Speaker 5: leave messages. He just there's no return.
Speaker 3: Does he say hello, this is Raoul to rip off?
Speaker 3: Or does he not say anything?
Speaker 5: No, no, just Raoul? You know, leave a message kind
Speaker 5: of thing.
Speaker 3: Does he say Raoul? In other words, if I called
Speaker 3: right now, I could leave a message.
Speaker 5: I don't know if it actually says Raoul, or if
Speaker 5: it's one of those standard messages that you know, you
Speaker 5: get on the phone and you've reached this number. I
Speaker 5: can't remember. It's been so darn long since I've tried
Speaker 5: to call him, because he's just not returning any phone calls.
Speaker 5: The last thing I did was I don't know what
Speaker 5: we do? Did you email address? And two text messages
Speaker 5: to the two phone numbers I have for him, all right,
Speaker 5: saying please return our money by this date. It appears
Speaker 5: you're not going to do this.
Speaker 3: Let's just see if we can get someone to make
Speaker 3: some phone calls to see if they can reach him
Speaker 3: or her. It sounds like you got ripped off by both,
Speaker 3: So let's give this to somebody and and let him
Speaker 3: at least make a few phone calls. This sucks, Sharon,
Speaker 3: but you know what. It goes along with a post
Speaker 3: I made not long ago on social media and one
Speaker 3: that really we should recap. Do not pay money up
Speaker 3: frontever and you're safe when I know that, I want
Speaker 3: anyone to tell me where I'm wrong, because I say
Speaker 3: that's the only way to be one hundred percent safe.
Speaker 3: Even then, well, actually one safe from losing money, not
Speaker 3: necessarily having a clown. So who should we give this to?
Speaker 3: Kachina who's on today?
Speaker 4: We have Bo, we have Doc.
Speaker 3: Let's let bow, Let's let Bo take a tackle at
Speaker 3: this since he's been in biz and he knows the
Speaker 3: game that they play. He never played that game. Okay,
Speaker 3: three h three, haven't won three talks? Three oh three
Speaker 3: seven one three eight two five five, Hey, yits what
Speaker 3: about this washer from appliance factory? What's going on?
Speaker 8: Well, I mean it's it's.
Speaker 7: Uh.
Speaker 9: First of all, I wasn't expecting to zoom run in
Speaker 9: and talk to you.
Speaker 3: But okay, do you need some time? If you need
Speaker 3: a few minutes, I'll give you a few minutes. You
Speaker 3: need a few minutes, No, no.
Speaker 9: No, no, no, I mean I'm ready, I'm ready.
Speaker 3: I just okay, did you bought did you buy a
Speaker 3: used washer?
Speaker 9: It was it was not a used washer. It was
Speaker 9: a floor model came little factory warranty okay, And and
Speaker 9: uh we're about a few months after the wire ty
Speaker 9: expired and then my control board went out.
Speaker 3: Okay, so how many How long was the warranty?
Speaker 9: It was a year long warranty.
Speaker 3: Okay, got it? And so right after it expired a
Speaker 3: few days later, well, a few months, a few months okay,
Speaker 3: Well I was so, so do you this is not
Speaker 3: really appliance factories problem? Right?
Speaker 2: Or what do you think, well, I mean.
Speaker 9: I started with a plant factory. I was trying to
Speaker 9: get through.
Speaker 3: No, but what I mean, what I mean is like,
Speaker 3: what model? What?
Speaker 1: What?
Speaker 3: What brand is this?
Speaker 9: It's a it's a World World pool washer.
Speaker 10: Uh?
Speaker 3: And how much is the circuit board? Gonna cost?
Speaker 9: Between two and three hundred dollars depending on where you
Speaker 9: get it?
Speaker 3: Okay, look, okay, hold on a second, let's see what
Speaker 3: we can do. If anything, I don't know, this might
Speaker 3: be a yeah, just a pain and the butt. Hold on, ye,
Speaker 3: it's okay. Three oh three seven one three eight two
Speaker 3: five five. By the way, waterpros dot net the best
Speaker 3: water systems. The lowest price is anywhere three oh three
Speaker 3: eight six two five five five four. You want great
Speaker 3: drinking water, you can get it with water proswaterpros dot net.
Speaker 3: Go with a sure thing Denver's best roofer Excel roofing
Speaker 3: dot com.
Speaker 11: You don't pay a.
Speaker 3: Cent until you're contenth time for an insurance check up free,
Speaker 3: no obligation. In comparison, call Compass insurance paying too much
Speaker 3: your coverage at dozens of insurance companies find out now
Speaker 3: three oh three seven seven to one help You'll think
Speaker 3: you're his only customer when you choose Frank durand the
Speaker 3: real estate man dot Com to list your home with
Speaker 3: Remax Alliance three oh three nine two zero sixteen twenty two.
Speaker 3: Hi Tom Martino, your troubleshooter three O three seven one
Speaker 3: three talk seven one three A two five five.
Speaker 12: All right.
Speaker 3: It's bottom line is this. If you bought it and
Speaker 3: it's under warranty, when the warranty expires, that's usually it.
Speaker 3: Unless there was something wrong when you bought it, or
Speaker 3: it wasn't new. You said it was a floor model,
Speaker 3: And I don't know, man, I just don't know what
Speaker 3: you can do about it. I'm looking up Whirlpool circuit
Speaker 3: board problems and there does seem to be some quality issues.
Speaker 3: Did you look it up.
Speaker 9: I haven't done any other work. I called you first,
Speaker 9: and I really just wanted to check.
Speaker 3: I'm just gonna I'm just gonna tell you the truth
Speaker 3: up front, as I always do. It's not always good news.
Speaker 3: If everything was done normally, everything normally, then there's not
Speaker 3: much you can do. Months after a warranty expires. You
Speaker 3: just can't. Is it throwing an error code?
Speaker 9: Well, yeah, I mean we kind of. We have a
Speaker 9: service tech out here and he misdiagnosed it, and yeah,
Speaker 9: so we're pretty sure it's the control board.
Speaker 8: It was nothing.
Speaker 9: Nothing is actuating to spin the valves, the drain, the pump,
Speaker 9: the all, that's that's not the issue. So anyway, yeah, so,
Speaker 9: I mean I just have.
Speaker 3: To you know, here's the thing. But we have had
Speaker 3: sometimes we have had if there were recalls or that's
Speaker 3: what I'm looking for. But it says here the board.
Speaker 3: The board replacement is pretty damn easy. I mean it's
Speaker 3: plug and play. Did you know that?
Speaker 9: Yeah, yeah, yeah, yeah, yeah, I mean the machine is
Speaker 9: all taken apart. I'm looking at the board.
Speaker 3: Okay, so are you going to do it yourself?
Speaker 9: Yeah, I mean it's and I've talked to a couple of
Speaker 9: their texts on the phone and they said, yeah, it's
Speaker 9: most likely the board and it's so yeah, So I,
Speaker 9: like I said, I just wanted to call you first
Speaker 9: and check and see.
Speaker 3: Yeah, no, no, I get it, And I wish like
Speaker 3: within a few days by the way of the warranty expiring.
Speaker 3: Sometimes the typical including labor, just so you know, can
Speaker 3: be as little as two hundred and fifty dollars, right,
Speaker 3: and you know, you might want to try we have
Speaker 3: some good appliance people. Don't we still have a Mark
Speaker 3: and SIUs some good appliance people.
Speaker 2: I think we Jensen Appliance time.
Speaker 3: Yeah, Jensen's always been great. And then don't we have
Speaker 3: another repair place? I thought Mark signed someone up? Maybe
Speaker 3: oh they none.
Speaker 2: There were two brothers and they broke up.
Speaker 3: Okay, all right, so yeah it's Jensen Appliance. You might
Speaker 3: just want to check with. I want to move on
Speaker 3: to Doug has a question about reverse loans. I'm Tom
Speaker 3: Martino by the way, Jeff Fix with a Skimmer transmission.
Speaker 3: Also Griffin Ash from Action Automobile. I do have a
Speaker 3: question for you guys in a minute here, Doug, go
Speaker 3: ahead with this question on reverse loans. What's happening?
Speaker 13: Yeah, good morning, Tom.
Speaker 9: Hey, I have a question about that reverse mortgage. What
Speaker 9: are the.
Speaker 14: Pros and cons of a reverse mortgage?
Speaker 10: Fees?
Speaker 15: And one of the tax implications?
Speaker 3: Okay, there are no tax implications for any of the
Speaker 3: money you receive. It's not considered income because it is
Speaker 3: a loan. Okay, Now, now what else did you need
Speaker 3: to know? Though? Because it's truly that simple? Now, what
Speaker 3: are the disadvantages? Okay? They're a bit more expensive than
Speaker 3: a conventional loan, and meaning about a half a point
Speaker 3: to a point. Now there's some upfront costs as well
Speaker 3: built into the loan, and they're a little more expensive
Speaker 3: than a conventional loan by about one thousand or two,
Speaker 3: not much more, maybe at the very outside of its
Speaker 3: complicated twenty five hundred. But here's the real disadvantage that
Speaker 3: people call a disadvantage, and that is interest accrues against
Speaker 3: your equity, which means it compounds. So if you accrued
Speaker 3: I'm just taking numbers that make no sense, But if
Speaker 3: you accrued eight grand in interest in year one, that
Speaker 3: eight grand is added to your principle. So if your
Speaker 3: principle was one hundred and now you have one hundred
Speaker 3: and eight thousand. Now interest will be against one hundred
Speaker 3: and eight thousand. Now let's say it's another eight I'm
Speaker 3: just like I said, I'm using fictitious numbers. So now
Speaker 3: you got one hundred and sixteen thousand going into the
Speaker 3: third year, and interest is figured on the one sixteen.
Speaker 3: That's called compounded, So it eats up equity. Does it
Speaker 3: eat up all of your equity? Theoretically?
Speaker 16: No.
Speaker 3: They design them in a way that you can only
Speaker 3: get at the very most maybe fifty you get fifty
Speaker 3: five percent, possibly sixty percent of equity when you're really old.
Speaker 3: They try to design even with the accrual of interest,
Speaker 3: you are still going to have some equity or at
Speaker 3: the very least break even. But no matter what, even
Speaker 3: if the house value went down the market crashed, they
Speaker 3: can't call the loan do And as long as you
Speaker 3: pay taxes and insurance, you can still take every dime
Speaker 3: that was promised, and if it accrues beyond the value
Speaker 3: of the home, your estate will never be left with
Speaker 3: a deficiency. Or if you wanted to move to Florida
Speaker 3: or a nursing home, they're about the same. You can
Speaker 3: you can sell it. And if you can't afford the
Speaker 3: UH say that the to pay off the loan, it's
Speaker 3: called it's forgiven. They don't come after you, so any
Speaker 3: if do you have any direct questions, those are the
Speaker 3: those are the facts.
Speaker 17: Basically, Okay, I'm thinking about can you recommend someone who
Speaker 17: can give me a good faith estimate on what the
Speaker 17: expense would be for reverse mortgage?
Speaker 16: And you know, in the years in the past, there's
Speaker 16: been a lot of talk about reverse mortgage.
Speaker 14: And how some of them have been on a shady side.
Speaker 3: Well, the shady thing about reverse mortgage what it used
Speaker 3: to be. The shady side used to be people who
Speaker 3: would show up at closing and try to get you
Speaker 3: to spend that money either through investing or through home
Speaker 3: improvements and all of that, or they would charge excessive
Speaker 3: fees and application fees and appraisal fees. But all of
Speaker 3: that is now controlled by the government. So if you
Speaker 3: get a licensed mortgage lender and they are controlled by FINRA,
Speaker 3: and you have a real government backed reverse loan, all
Speaker 3: of that is controlled by the government. So you're not
Speaker 3: going to run into that.
Speaker 1: Okay.
Speaker 3: Now, if you need, if you need someone to trust,
Speaker 3: Mark does Ideal Don't they do reverse loans?
Speaker 2: They do.
Speaker 18: I like CMG as well, they do reverse loans as well. Yeah,
Speaker 18: they have a lot of products, man, a lot of products.
Speaker 3: And is that other guy still on our referral list?
Speaker 2: Which one?
Speaker 3: What's his name?
Speaker 1: Uh? Kurt?
Speaker 3: No? No, No, he used to do reverse loans. Uh,
Speaker 3: he's a he's a nice guy. I just oh, yes,
Speaker 3: he's still on um No, okay, I.
Speaker 18: Would just I would lot of those guys ran into
Speaker 18: trouble man.
Speaker 2: Yeah, not intentionally, right, because the interest rights.
Speaker 3: Yeah yeah, yeah, So anyway, I I think what you're
Speaker 3: gonna find is, uh, if you go to CMG or Ideal,
Speaker 3: I think you're gonna find some pretty good uh, some
Speaker 3: pretty good stuff. Uh. They'll be straight with you on that.
Speaker 3: Three h three seven one three eight two five five.
Speaker 3: All right, now, jeff Vic, what's better? They want to know,
Speaker 3: rebuild the one you have, the transmission you have, or
Speaker 3: remove and replace with an exchange. What do you prefer?
Speaker 6: Typically we'll build them in a house because we can
Speaker 6: usually save the consumer money. We're building the same thing
Speaker 6: that you get inside that exchange unit, but we can
Speaker 6: charge you for what we find damaged inside yours and
Speaker 6: not what everybody needs out of a buck.
Speaker 3: Okay, so you prefer to take what you have and
Speaker 3: only replace the parts needed.
Speaker 6: Then, yeah, when we're done with it, it meets where
Speaker 6: exceeds OEM standards. So I mean, if it went in doubt,
Speaker 6: throw it out, we're gonna build it. So it's gonna last.
Speaker 3: Okay, Hey Griffin, what's your forte do you guys do trainees?
Speaker 3: What else? Or what do you do? A general maintenance?
Speaker 6: Yeah?
Speaker 4: And we do it all.
Speaker 19: We don't rebuild automatic transmissions or or engines. But the
Speaker 19: most important thing is is that we're home with the
Speaker 19: best looking technician. And so I want to make sure
Speaker 19: that we get that out there. It's undisputed. I came in,
Speaker 19: I claimed it, No one disputed it til there's a
Speaker 19: rival to be known. I'm the best looking technique.
Speaker 3: Okay, So Griffin like, I like your I like your confidence. Anyway,
Speaker 3: Action Automotive, he's in Colorado Springs. We have more coming
Speaker 3: up on the Troubleshooter Show. And Frank Durand the real
Speaker 3: estate man, is the man to give you an analysis
Speaker 3: of your property if you're wondering what it will sell
Speaker 3: for in this market, because this market's going nuts now.
Speaker 3: You know, rates are down a little, inflation is settled
Speaker 3: a little, and there's more demand. So Frank Duran can
Speaker 3: tell you almost within a few hundred bucks. I mean,
Speaker 3: he is so good at pricing. Frank Durand the realestateman
Speaker 3: dot com. And there's no obligation to list with him.
Speaker 3: Three oh three nine two zero sixteen twenty two go
Speaker 3: with a sure thing Denver's best roofer Excel Roofing dot
Speaker 3: Com you don't pay a cent until you're content. Time
Speaker 3: for an insurance check up free, no obligation. In comparison,
Speaker 3: call Compass Insurance paying too much your coverage A dozen
Speaker 3: of insurance companies find out now three all three seven
Speaker 3: seven to one help. You'll think you're his only customer
Speaker 3: when you choose Frank durand the real estate man dot
Speaker 3: com to list your home with Remax Alliance three all
Speaker 3: three nine two zero sixteen twenty two. Hi Tom Martino
Speaker 3: here three O three seven one three talk three oh
Speaker 3: three seven one three eight two five five now, uh,
Speaker 3: Michelle has an issue with a transmission, and we have
Speaker 3: Jeff Fick here, and of course Griffin. There's a little
Speaker 3: bit of everything, aside from being the best looking technician
Speaker 3: in Colorado Springs not saying much. I mean, come on,
Speaker 3: have you ever seen Jesse yet? Honest, accurate auto. I'm
Speaker 3: just kidding, just kidding, it's the joke. I like Jesse. Okay,
Speaker 3: So what's going on? Michelle?
Speaker 20: Oh, yes, hi, thank you for having me on this.
Speaker 20: I'm new to your broadcast, so I want to thank
Speaker 20: you for what you do.
Speaker 3: Oh we love doing it. You should spread the word
Speaker 3: anytime anyone needs any help. It's three h three Martino.
Speaker 3: So what's going on?
Speaker 20: Well, I have a ninety seven Dodge Van and the
Speaker 20: engine light's been coming on and it's I know, I'm
Speaker 20: having trouble with the transmission.
Speaker 7: I moved here from Washington.
Speaker 20: State and so I drove this van here, and.
Speaker 3: How do you know? It's the transmission? How do you know?
Speaker 3: I'm just curious about how you.
Speaker 5: Because it's slipping.
Speaker 20: It's slipping, okay, when I, you know, accelerate it.
Speaker 3: How many miles I'm not.
Speaker 20: Getting in here? About one hundred and fifty.
Speaker 3: Oh, it's a ninety seven and you've kept it? Yeah,
Speaker 3: how long have you had it?
Speaker 20: Well, I've only had it a little over a year,
Speaker 20: almost a year and a half, because I traded it
Speaker 20: with someone in Washington State to drive here in it
Speaker 20: so I wouldn't have to tow a trailer.
Speaker 3: Okay, And did it run fine coming down?
Speaker 7: Oh?
Speaker 20: No? When I got here, it had other issues that
Speaker 20: needed to be addressed. I can't even remember what they were,
Speaker 20: but it wasn't anything to do with transmission.
Speaker 3: So so right, you go.
Speaker 20: Ahead, go ahead ahead, No tell me, Well, what I
Speaker 20: was going to say is what I'm mainly trying to
Speaker 20: do is see if you have any options for seniors,
Speaker 20: since I am a senior and I basically work to
Speaker 20: pay my rent because it's outrageous here, and I'm just
Speaker 20: trying to find out if you know of any places
Speaker 20: that help seniors get.
Speaker 3: Michelle, how old are How old are you?
Speaker 21: Sixty three?
Speaker 3: Okay? So are you on Social Security yet?
Speaker 21: No? And I didn't.
Speaker 20: I worked basically all my life, but I only worked
Speaker 20: part time and I was taking care of my parents.
Speaker 20: I didn't really get in. I will not be getting much.
Speaker 3: Hey, hey, why'd you come to Colorado for a fresh
Speaker 3: start or job or what?
Speaker 1: Oh?
Speaker 20: My daughter lives here?
Speaker 3: Okay, all right, listen, I we have we have places
Speaker 3: that that give people with this abilities a break and
Speaker 3: single moms a break trying to get to work and
Speaker 3: all that. Now, I'm not saying you're excluded from that,
Speaker 3: but we do have some that do that. However, that's
Speaker 3: not to say we can't find someone. First and foremost,
Speaker 3: what I think you should do is get an honest
Speaker 3: assessment to see what it would cost as far as
Speaker 3: an honest to god retail, okay, just to see worst
Speaker 3: case scenario. And for that I'd go to Jeff Vick
Speaker 3: if it has to do with their transmission on your van.
Speaker 3: You're well familiar with those vans, aren't you, Jeff?
Speaker 6: Almost definitely.
Speaker 8: You know.
Speaker 6: One of the more concerning things is she said she
Speaker 6: has other running problems, and there are many factors that
Speaker 6: go into what can cause a transmission to go down.
Speaker 6: So she's got engine issues. Those may need to be
Speaker 6: taken care of the same time, what first, What.
Speaker 3: Did you get fixed already?
Speaker 21: Oh?
Speaker 20: I honestly can't remember. If I had known you would
Speaker 20: ask that, I would.
Speaker 3: Have gone about Okay, do you remember how much these
Speaker 3: past repairs cost you? Yeah?
Speaker 20: They were a few thousand dollars. Luckily someone helped me
Speaker 20: because I'm not in any.
Speaker 3: Position to How is it running right now? Michelle?
Speaker 5: Well, it's it's like.
Speaker 3: Not the slipping the engine. How's the rest of the
Speaker 3: van doing?
Speaker 20: It seems to be doing okay, no more.
Speaker 3: Check engine No check engine.
Speaker 21: Line light is on.
Speaker 22: Yeah, it came on about a month ago, and then
Speaker 22: it went off a couple of weeks ago.
Speaker 7: But then it came back on.
Speaker 6: What are you thinking, jam, Well, it just really depends
Speaker 6: on what's sourcing that.
Speaker 3: Seltos How long would you say, to give a quick
Speaker 3: look there for her.
Speaker 6: You could drop it off with me one day, she
Speaker 6: can give me a call to shop. We can at
Speaker 6: least give it a once over. You know, depending on
Speaker 6: what those other repairs are, it may push this thing
Speaker 6: out of a reasonable.
Speaker 3: Accident, Michelle, I want to do that first. I don't
Speaker 3: want to put the cart before the horse, because we
Speaker 3: don't know what's wrong and it may be hopeless. And
Speaker 3: you see, I don't want you going to someone who says, oh, yeah,
Speaker 3: you know, we'll fix it for one thousand dollars and
Speaker 3: you blow the money for.
Speaker 21: Nothing, right, So yeah.
Speaker 3: I really think the very first step is to get
Speaker 3: an honest assessment, complimentary, just to see what's wrong, and
Speaker 3: then we can decide how to attack it. That's the
Speaker 3: best we can do for you, because because your prey
Speaker 3: right now, your prey for a lot of dishonest people,
Speaker 3: and we will never take advantage of you, of course.
Speaker 3: So what I'd like to do is just give you
Speaker 3: Jeff is near where are you located? Normally? Where do
Speaker 3: you live? Yeah?
Speaker 20: Like what areatte?
Speaker 3: Oh god, that's so far away? Hold on Lafayette Way
Speaker 3: up north? Right? Okay? Yes, yeah, I mean.
Speaker 6: Closest to Jesse, I think, well, no, he's Tom.
Speaker 3: Tom Tom uh uh, you know what we have hands
Speaker 3: on auto tech. Let's get let's ask Tom if he
Speaker 3: could take a look. Tom is up at where is
Speaker 3: he's up in Loveland area or south of Loveland? I
Speaker 3: think he would be way closer to you.
Speaker 20: Hold on, i would be petrified to drive that far though,
Speaker 20: I'm even nervous about driving.
Speaker 3: I mean drive that far. Well, I'm trying to give
Speaker 3: you a place close. You're you're petrified about driving near Loveland?
Speaker 22: Well only well, well, I'm not familiar with the area,
Speaker 22: first of all, and second of all, I'm not even
Speaker 22: sure that the vehicle would make it, to be honest
Speaker 22: with you, because when it slips it I can't move basically.
Speaker 3: Oh man, where is it right now?
Speaker 20: It's where I'm living. I live right across the street
Speaker 20: from the hospital.
Speaker 4: Fluid level and it just to make sure that's correct.
Speaker 20: Yes, yes, okay, that is correct.
Speaker 3: And the fluid levels okay, yes.
Speaker 20: If I went to an AutoZone, I think it was
Speaker 20: just right down the street and they checked the training,
Speaker 20: the transmission fluid and it was fine.
Speaker 3: How long when does it start slipping? Just anytime.
Speaker 20: Yeah, anytime.
Speaker 3: So it's not okay, So it's not like any predictable
Speaker 3: like when it gets hot or warm or you go
Speaker 3: a certain speed. It can be any time. Correct What
Speaker 3: gets it running again?
Speaker 20: When it slips like that, I just basically I can't move,
Speaker 20: So it's just like slowing down. And I guess it's
Speaker 20: just like connect or something like toad somewhere.
Speaker 3: I know it that's going to be. But Mark, I
Speaker 3: don't know who we can get to toe first, we'd
Speaker 3: have to get somebody to tow it free. Then we
Speaker 3: have to get it to hands on to look out.
Speaker 3: Oh I did well, yeah, I she has no money,
Speaker 3: but she has no money.
Speaker 6: Yeah.
Speaker 19: If you get a good SAM membership for you know,
Speaker 19: fifty five bucks a year.
Speaker 3: It goes on a van. Yeah.
Speaker 4: Oh yeah, man, I just did it with I just
Speaker 4: did it myself.
Speaker 3: Yeah. Hold on, but what if you get the membership
Speaker 3: and it's not running the day you get will will
Speaker 3: they still cover that?
Speaker 2: Yeah?
Speaker 19: You just need you have to have the membership active
Speaker 19: for forty eight hours and then you get unlimited toeing
Speaker 19: with it. So if she knows where she wants to go,
Speaker 19: then she'd go ahead and have it toe. That's what
Speaker 19: my sister does to go ahead and have her car
Speaker 19: tow dwn.
Speaker 3: Man, wait a minute, so good Sam is not just
Speaker 3: promoter homes.
Speaker 4: Correct, it's not just formoter homes.
Speaker 3: You know, that's something to look into, Good Sam.
Speaker 18: It's I mean, Jeff, how much would that transmission run?
Speaker 18: Just off the top of your head, man, I mean
Speaker 18: she's still two three grand?
Speaker 2: Right?
Speaker 6: Oh easily? Yes?
Speaker 8: Yeah?
Speaker 2: So I mean I I don't know.
Speaker 3: Well the value you don't even want to know what
Speaker 3: the value of your van is?
Speaker 20: Right, well, honestly, I would like to just get a
Speaker 20: more value of your van is seven hundred dollars? Oh yeah, okay,
Speaker 20: I mean.
Speaker 3: What did it? Maybe a thousand? What did you pay
Speaker 3: for it?
Speaker 18: It doesn't run time, the value is probably about forty dollars.
Speaker 3: That's right. I meant if it was running, Mark, I'm sorry.
Speaker 19: Unless yeah, then you can get it.
Speaker 3: So man, I hate giving you all this bad news,
Speaker 3: but you can't make the impossible possible.
Speaker 18: If we get where do you generally drive? I mean,
Speaker 18: do you drive to work?
Speaker 5: Or yeah?
Speaker 20: I drive to work and I would like to you know,
Speaker 20: I just get really stressed out when.
Speaker 5: I have to go grocery shopping because I just.
Speaker 2: Ready to get to work out risk.
Speaker 21: I drive the vehicle, okay, and hope it gets there.
Speaker 2: I got you.
Speaker 3: Well, you may want to drive it and hope it
Speaker 3: gets to the repair shop. But again I can't see it,
Speaker 3: no matter what it's going to, no matter what that
Speaker 3: repair and I think, Jeff, we'll go by that. I
Speaker 3: got to take a break. But Jeff, it's going to
Speaker 3: exceed the price of the vehicle no matter what, No easily,
Speaker 3: no matter if we wanted to help you out, Michelle. Now,
Speaker 3: if you men help you out is free. I know
Speaker 3: no one who can do that, no one who does that.
Speaker 3: Hold on, I got more coming up on the Troubleshooter Show.
Speaker 3: Go with a sure Thing Denver's Best Roofer Excel Roofing
Speaker 3: dot com. You don't pay a cent until you're content.
Speaker 3: Time for an insurance check up free, no obligation. In comparison,
Speaker 3: call Compass Insurance paying too much your coverage at dozens
Speaker 3: of insurance companies find out now three O three, seven
Speaker 3: to seven to one help. You'll think you're his only customer.
Speaker 3: When you choose Frank durand the Real Estate Man dot
Speaker 3: com to list your home with Remax Alliance three oh
Speaker 3: three nine two zero sixteen twenty two. Hi Tom Martine,
Speaker 3: you're a troubleshooter. Hey, Michelle, listen, we just have to
Speaker 3: be straight with you, and I'm going to just tell
Speaker 3: you it really is not worth putting money into this van.
Speaker 3: You're almost better off taking that money and putting it
Speaker 3: towards something else. And you may want to try to
Speaker 3: get a car donated. I don't know what to say.
Speaker 3: You don't really have special circumstances that are considered special.
Speaker 3: You're sixty three years old. Now, I'm not trying to
Speaker 3: just dump on you here. I'm just trying to tell
Speaker 3: you the truth.
Speaker 20: No, I understand, we don't have an organization.
Speaker 3: We don't have an organization that helps a sixty three
Speaker 3: year old woman who just needs a vehicle and needs
Speaker 3: help because she doesn't make enough money. But I can
Speaker 3: tell you you're gonna you're in big trouble here if
Speaker 3: you try to fix this van. I mean there's almost
Speaker 3: even if someone was extra kind to you, it's not
Speaker 3: worth anything. And you can buy a new vehicle, not
Speaker 3: a new another vehicle. I don't know how much do
Speaker 3: you have a job right now?
Speaker 20: Yeah, I do in my rent.
Speaker 3: Okay, now, at the end of the month, you have
Speaker 3: anything left at all, about.
Speaker 20: Two hundred dollars if I'm lucky. Oh god, I don't
Speaker 20: buy as much groceries.
Speaker 3: Are you on food stamps? Have you tried food stamps?
Speaker 6: No?
Speaker 20: I make I make too much. I take home twenty
Speaker 20: four hundred a month, but my rent is sixteen oh five.
Speaker 20: And then of course I have my phone bill. I
Speaker 20: mean I have very limited bills.
Speaker 3: No, I know what you mean. I know, right, and nowadays,
Speaker 3: trust me, you don't. You're not living high off the
Speaker 3: hog on twenty four hundred, right, exactly. All we can
Speaker 3: tell you is right now you need to figure out
Speaker 3: a way to maybe even get whatever you can for
Speaker 3: that van and then try to get another vehicle. But
Speaker 3: I can't advise you to get this thing. Even towing
Speaker 3: it somewhere is going to exceed its value almost. I'm
Speaker 3: Tom Martino. I'm sorry, Michelle. If anyone has any ideas,
Speaker 3: I'll ask them to call in go with a sure thing.
Speaker 3: Denver's Best roofer Excel Roofing dot com. You don't pay
Speaker 3: a cent until you're content. Time for an insurance check
Speaker 3: up free no obligation. In comparison, call Compass Insurance paying
Speaker 3: too much your coverage at dozens of insurance companies find
Speaker 3: out now three all three seven to seven to one help.
Speaker 3: You'll think you're his only customer when you choose Frank
Speaker 3: durand the real estate Man dot Com to list your
Speaker 3: home with Remax Alliance three all three nine two zero
Speaker 3: sixteen twenty two.
Speaker 21: With news need.
Speaker 3: Advice so you don't have.
Speaker 7: Come running as can.
Speaker 2: Shooter's gonna help him come Dix. He is the Troubleshooter Show.
Speaker 3: Now, Tom Martine, Hey, I'm Tom Martine. It's Carl Friday.
Speaker 3: Welcome to the show. Jeff fixed with us from camera transmission.
Speaker 3: He is at my home studio and that the mothership
Speaker 3: is Major Mark, Major sus and Kachina colorI along with
Speaker 3: Griffin Ash from Colorado Springs Action Automotive Services. And what
Speaker 3: we're gonna do is put Griffin's picture up there. Mark.
Speaker 3: I want to see you close up because he bragged
Speaker 3: about you.
Speaker 4: You have Mark do that. He stepped out, but I'll
Speaker 4: tell him.
Speaker 3: Yeah, because he said he's the best looking technician in
Speaker 3: Colorado Springs. So we got to see you.
Speaker 6: Yeah. But then when everybody sees him and knows he's
Speaker 6: he's not being honest with that. How can they trust him?
Speaker 19: Oh no, no, no, Now we've got to have a contest. Yeah,
Speaker 19: let's put the we have people vote on it.
Speaker 3: Okay, Well, let's see what happens with that picture. If
Speaker 3: it doesn't break the YouTube feed, we'll call it good
Speaker 3: and our Facebook feed. Okay, So really, now let's talk.
Speaker 3: I want to go to people who have been waiting.
Speaker 3: Debbie wants to talk about not getting paid by a customer.
Speaker 3: Then we have two transit We have one transmission thing
Speaker 3: coming up with Daryl, and John wants to talk about
Speaker 3: a check engine light. So I'm Tom Martinez, by the way,
Speaker 3: Welcome to the show. What's going on, Debbie? What's happening?
Speaker 21: We are a small, family owned wholesale company in Englewood, Colorado.
Speaker 3: What kind of wholesale we have?
Speaker 21: We sell ice, melt and salt.
Speaker 3: Oh okay.
Speaker 21: And we have Performance Construction who is like two doors
Speaker 21: down from us that's been doing business with us for
Speaker 21: like five years, and all of a sudden, they won't pay,
Speaker 21: they won't return calls. I'm just beside myself and what
Speaker 21: to do next if.
Speaker 3: I can't believe in all these years you haven't had
Speaker 3: to confront this.
Speaker 21: Well, we've had one other company that we've had to
Speaker 21: take but you know, when it's a small amount. This
Speaker 21: is only one and ninety dollars. We had one for
Speaker 21: ten thousand. Quite some times.
Speaker 3: Where are your materials used? How are your materials used?
Speaker 21: They're used by landscape companies? Okay, put it on you know,
Speaker 21: residential homeowners that sort of thing.
Speaker 3: Okay, do you know where they were used? Were they
Speaker 3: delivered to the place or were they delivered to a home.
Speaker 21: They were actually picked up by Performance Construction. And they
Speaker 21: also are doing business by D and J. Johnson Enterprises.
Speaker 21: And he comes over with his forklist since he's just
Speaker 21: you know, a block away, and picks up a palette
Speaker 21: or two.
Speaker 3: Well were you time? Have you have you gone to
Speaker 3: talk to him?
Speaker 7: Well?
Speaker 21: I don't know if I really want to go over there,
Speaker 21: you know, I just I don't know how to confront
Speaker 21: him without and if even anyone there.
Speaker 3: How long has it been, because I mean it's you
Speaker 3: know the sometimes with commercial accounts. Unfortunately, he can be
Speaker 3: up to sixty days. How long has it been?
Speaker 21: It's Spence, it's March.
Speaker 3: Oh, geez, does he avoid you now or is he
Speaker 3: still trying to buy a jag?
Speaker 21: Return calls. His name's Paul Cicero. C I C E
Speaker 21: r O.
Speaker 2: You want me to call and squeeze him? Yes, I should, Marr,
Speaker 2: I'll do it.
Speaker 21: You should, I am okay hisself?
Speaker 3: Don't no, don't give a cell phone right now? We
Speaker 3: want to do it. Okay? And what did you say
Speaker 3: you sold again? What was that salt?
Speaker 21: It's palettes of ice melt like mad chloride?
Speaker 3: Oh, ice melt? Okay, so really, Mark, this is weird.
Speaker 3: But if she knew it was used on properties, I
Speaker 3: wonder if that's considered like a leanable thing. But and
Speaker 3: not to punish the propies, but for them to lean
Speaker 3: on him, is what I was saying. So obviously this
Speaker 3: is something people buy only in the winter, right is
Speaker 3: that right?
Speaker 21: Do you have horse arenas that buy it too, for
Speaker 21: their horse arena keeps the dust down?
Speaker 3: Okay? You know I never even thought of wholesalers of
Speaker 3: ice melt. For goodness sakes, I mean, is it salt?
Speaker 3: It's so it's chloride, right.
Speaker 21: So do magnan chloride? And then we also have products
Speaker 21: that have some like chloride in them more of a
Speaker 21: sodium chloride mix.
Speaker 3: How does one How long have you been doing this.
Speaker 21: Since nineteen fifty nine?
Speaker 3: Oh my goodness, holy crap? And uh do you supply
Speaker 3: the municipalities?
Speaker 21: Uh, not so much the big ones because we're more
Speaker 21: or for smaller businesses. We also sell water soft nor
Speaker 21: salts sure soft water softener salt. We bring it in
Speaker 21: from Compass Minerals out of Salt Lake, and then we're
Speaker 21: kind of the main wholesaler here in Denver, the Denver
Speaker 21: Mi caing area.
Speaker 3: This is it's hard for me to believe that you've
Speaker 3: never had you've never had to confront this before, where
Speaker 3: you might have a collection attorney or somebody on staff
Speaker 3: or not on staff one on.
Speaker 21: We don't have one on. We have very few people.
Speaker 21: We try to vom pretty much. So if they come
Speaker 21: in here, you know, we get payment upfront if we
Speaker 21: don't know who they are.
Speaker 3: What is your normal terms for somebody you do know?
Speaker 3: Thirty days net thirty yes, net thirty. Okay, you know
Speaker 3: Mark's going to call for you, so hold on three
Speaker 3: oh three seven to one three talk seven one three
Speaker 3: eight two five five. Let's just see what they say. Mark,
Speaker 3: you know look at people should get paid, right, I mean,
Speaker 3: there's nothing wrong with that. People should get paid, all right.
Speaker 3: So we're going to see what happens there. Mar I'm
Speaker 3: going to make a note, Marcus calling, and then we'll
Speaker 3: talk to Let's see who's next. Oh, Darryl, you have
Speaker 3: a question on your transmission and your engine on your
Speaker 3: eighty four Chevy truck. My god, we're having a lot
Speaker 3: of old vehicles. What's going on, Darryl?
Speaker 16: Okay, So I've got an eighty four Shavy halften fowl
Speaker 16: drive that I bought new. Oh wow, six thousand miles
Speaker 16: on it?
Speaker 3: Wait? Wait, wait, this is not a nineteen This is
Speaker 3: not a nineteen eighty four?
Speaker 14: Then is it nineteen eighty four Chevy Halftime.
Speaker 2: Yeah, you bought.
Speaker 3: It new and have how many miles on it?
Speaker 8: Forty six thousand?
Speaker 1: What?
Speaker 7: And I keep it.
Speaker 16: It's always been in the garage unless I drive it.
Speaker 16: You know, obviously it's out when I'm driving it. But
Speaker 16: I I put it in the garage about eight years ago,
Speaker 16: and I started every now and again. But in those
Speaker 16: years they this.
Speaker 7: Pos three h five motors.
Speaker 16: Then you know, the transmission, I don't even know it's
Speaker 16: not it it's not that it's not the old three
Speaker 16: fifty and so.
Speaker 3: So wait a minute, So with that few miles, it
Speaker 3: doesn't get driven much, but you do start it up.
Speaker 7: Yeah, I started up.
Speaker 16: Yeah, but it even when I drove it, it's not
Speaker 16: the best transmission.
Speaker 23: It was like there.
Speaker 16: I don't know when yim used they get away with
Speaker 16: the old three fifty and they had they put this overdrive,
Speaker 16: you know, And I don't know. I mean, Jeff By
Speaker 16: knows what I'm talking about.
Speaker 5: I don't.
Speaker 3: I don't know, Jeff, what do you know about him?
Speaker 6: Yeah? That was the early seven hundred fours.
Speaker 3: So tell me something.
Speaker 16: So my question is is that that worse rebuilding or
Speaker 16: can I wouldn't even.
Speaker 3: Imagine with forty thousand miles, why do you have to read?
Speaker 6: Well, if nothing else, he's probably getting going to be
Speaker 6: getting morning sticks. It's here pretty soon. They literally getting
Speaker 6: what morning sickness?
Speaker 3: What are you talking?
Speaker 6: The rubber components inside get hold or just like your
Speaker 6: eraser will put into your pencil, and so a lot
Speaker 6: of times they won't want to seal, they won't want
Speaker 6: to apply clutches until they actually warm up and starts
Speaker 6: to soften them up again, and.
Speaker 16: That transmission wasn't even the best when that when I
Speaker 16: had the big up new I mean, it just wasn't.
Speaker 16: It just didn't perform like I mean, that's just like
Speaker 16: the three oh five motor.
Speaker 9: I don't know why the hell they put a three
Speaker 9: or five motor in them.
Speaker 14: But they did in those years.
Speaker 16: And I mean, you know, that was just I don't know.
Speaker 16: I think that was all through the up until like
Speaker 16: what eighty eight, I think, and they.
Speaker 6: Maybe, well they had different versions of it as as
Speaker 6: it grew up. You know, they made changes in it.
Speaker 6: And you've got a lot of problems inside that unit
Speaker 6: from from the factory. Uh so, I mean you're almost better.
Speaker 16: Often, right, That's right, Yeah, that's the right question. What
Speaker 16: can I put a Can I do it away with
Speaker 16: that trainee and put a put the put an old
Speaker 16: you know, the old style three fifty.
Speaker 6: Anything could be converted as long as you know, anything
Speaker 6: can be converted, as long as you got the pocket
Speaker 6: book to do it. Because there's a lot of other
Speaker 6: things you have to change. It's not a matter of
Speaker 6: you know, plug and play, you're gonna have.
Speaker 23: Just what would you do with it?
Speaker 8: Can you rebuild?
Speaker 16: I mean, if you rebuild it.
Speaker 9: Is it going to be better.
Speaker 8: Than it was some more.
Speaker 6: Yeah, for the cost of actually for the cost of
Speaker 6: actually building that one, you're you are better off getting
Speaker 6: an exchange unit that would fit a later model year,
Speaker 6: so something around in eighty eight or in eighty nine,
Speaker 6: because that's going to have all the updates and that,
Speaker 6: you know, between increasing the size of the input shaft,
Speaker 6: changing the design of the Sprague, there's a lot of
Speaker 6: different things that they did as those things grew up.
Speaker 16: And did they still have the over drive?
Speaker 15: They still have the over drive.
Speaker 6: Right, they still have the overdrive. It was just different
Speaker 6: generations of the same unit.
Speaker 16: So then what what give me a throw a dart
Speaker 16: at it?
Speaker 7: What would give me a ballpark of what would.
Speaker 6: I'm guessing that they're probably retailing online right now for
Speaker 6: somewhere around nineteen.
Speaker 16: Hundred and that okay, and that and that's just a
Speaker 16: plug and play.
Speaker 6: Yeah, you would take years out and stuff the stuff
Speaker 6: the other one. In the cost of how you happen
Speaker 6: to do that in house right now, I would exceed
Speaker 6: the cost of a box unit. So I'd recommend getting
Speaker 6: an already.
Speaker 14: Be No, we can do it.
Speaker 8: I mean, we can do it.
Speaker 14: Ourselves.
Speaker 6: But I was just you know that I just go
Speaker 6: through a reputable company.
Speaker 14: What do you miss it?
Speaker 16: Since it was new? But I I just want to
Speaker 16: get it, you know, I want to get it out
Speaker 16: and drive it a little bit more than what I have.
Speaker 3: And and you know what model? What model is it?
Speaker 16: It's a fifteen hundred.
Speaker 8: Yeah, well that's.
Speaker 3: Yeah.
Speaker 16: I think it was Scottsdale in those years.
Speaker 3: Okay, yeah, I mean it's you know that it it
Speaker 3: must doesn't look pretty.
Speaker 16: New, Oh absolutely, it's it looks brand new, yeah, the best,
Speaker 16: not even scratched.
Speaker 3: Tom damn. That could sell for some good money.
Speaker 10: Yeah, but I don't want.
Speaker 16: I know it's worth some it's worth money, but I
Speaker 16: don't want to sell it.
Speaker 8: I know.
Speaker 16: It's one of those things that I that was one
Speaker 16: of the first trucks I bought brand news, So you.
Speaker 3: Know, I don't want to know it. Is it four
Speaker 3: wheel drive?
Speaker 16: Yeah, old drive, and it's and it's got those pos
Speaker 16: hubs on them that they had.
Speaker 3: Been Do you know what they're selling? Do you know
Speaker 3: what they're selling for on classic cars?
Speaker 16: And I would I would throw a dart and say.
Speaker 3: Twenty five thirty five thousand, thirty fifty five.
Speaker 7: You know day for that, Tom, you know what a
Speaker 7: day for that?
Speaker 16: How much I gave fourteen thousand, six hundred and thirty dollars?
Speaker 3: Holy cramp. Now listen, man, you know that was a
Speaker 3: lot of money in eighty four. This one has how
Speaker 3: many miles on it?
Speaker 24: For that?
Speaker 3: And these are ones that sold the I can't owe
Speaker 3: the Oh my god, this one, I no, no, this
Speaker 3: this one is for thirty five. I don't believe it
Speaker 3: when they say they have a thousand miles. That's both.
Speaker 3: I mean, why would people just park it anyway? But
Speaker 3: in any case, it's worth something and it's worth getting fixed.
Speaker 3: And he gave you ballpark, So the best to you.
Speaker 3: Three h three seven one three eight two five five. Listen.
Speaker 3: This is the Troubleshooter Show. If you're having any problems
Speaker 3: with your AC or you're wondering about your heater, get
Speaker 3: a reliable second opinion or a free or a check
Speaker 3: up with eight eight eight heating dot Com. That's free
Speaker 3: second opinions eight eight eight heating dot Com. These people
Speaker 3: we know and trust for many many years. Three oh
Speaker 3: three seven seven zero two seven seven six go with
Speaker 3: a sure thing. Denver's Best roofer Excel Roofing dot com.
Speaker 3: You don't pay a cent until you're content. Wait time
Speaker 3: for an insurance checkup free, no obligation. In comparison, call
Speaker 3: Compass Insurance paying too much your coverage at dozens of
Speaker 3: insurance companies find out now three oh three seven seven
Speaker 3: to one help. You'll think you're his only customer when
Speaker 3: you choose Frank durand the real estate Man dot com
Speaker 3: to list your home with Remax Alliance three all three
Speaker 3: nine two zero sixteen twenty two pie Tom Martino here,
Speaker 3: Welcome to the show. Three oh three seven one three
Speaker 3: talk seven one three eight two five five Mark, did
Speaker 3: you call that guy about that business? Not yet? Okay,
Speaker 3: let's talk to Johnny as an issue with an engine
Speaker 3: light on a ninety one four Runner? Hey John, what's
Speaker 3: going on?
Speaker 1: Hey?
Speaker 3: Tom?
Speaker 15: Love your show.
Speaker 7: Listened to the Ball of tank Man.
Speaker 15: I got a ninety one four Runner. I pipped it
Speaker 15: up with a farm truck. It's only got ninety two
Speaker 15: thousand mile line.
Speaker 3: I can't believe all of these vehicles with no miles.
Speaker 3: Was it on your farm, John, No?
Speaker 15: I bought it from some kid who was his parents car.
Speaker 7: He was selling it.
Speaker 15: They got a new truck, so I wanted to get
Speaker 15: rid of my truck in my payments. And it's been
Speaker 15: a great car. I love it, but I've been doing
Speaker 15: some work on it, and I got a little bit
Speaker 15: of an issue with the check engine light because it's
Speaker 15: an OBD one. I can't plug in a computer and
Speaker 15: get an actual read on it when I accelerate uphill
Speaker 15: or in the rain.
Speaker 3: Did you say this is a Forerunner correct Toyota.
Speaker 15: It's okay, three pointed engine in.
Speaker 3: It there, bulletproof usually, yeah.
Speaker 15: And it's it's It doesn't have a loss of power,
Speaker 15: it doesn't stumble. It doesn't give me any issue of
Speaker 15: a mechanical problem. What it'll do with the check engine
Speaker 15: light'll come on, it'll stay on until I park the car,
Speaker 15: and then the next time I go to turn it on,
Speaker 15: the check engine light is gone. I can't get a
Speaker 15: read on it. I can't get it to slash a
Speaker 15: code for me.
Speaker 3: But it doesn't always. Does it always come on after
Speaker 3: you use it?
Speaker 1: No, it does not.
Speaker 15: That's That's where I'm kind of chasing my tail, and
Speaker 15: I don't know where to look. It'll happen only under
Speaker 15: an acceleration. Most of the time when it's uphill, but
Speaker 15: I've been able to drive it twenty miles with no problem,
Speaker 15: and then sometimes they'll drive it two or three miles.
Speaker 1: And the light'll come on.
Speaker 3: Griffin, what do you think.
Speaker 19: You're gonna want to get to a shop that has
Speaker 19: OBD one capability and get that code.
Speaker 4: That's what you need to start with.
Speaker 15: And gotcha because I got the little pin.
Speaker 3: How hard is it? Do you guys have the old
Speaker 3: readers or not? Are they? Are they gone?
Speaker 25: Now?
Speaker 19: I've got the old, We have the old, we have
Speaker 19: the set up to go ahead and connect to that.
Speaker 19: And just in addition to that, you know those are
Speaker 19: they're known for head gasket problems.
Speaker 4: I'm not saying that's the problem. Just be aware of that.
Speaker 19: But also if that timing belt hasn't been done, they
Speaker 19: have a shelf life, so you're gonna want to look
Speaker 19: into that.
Speaker 14: Gotcha.
Speaker 15: I do need to do the timing belt. I haven't
Speaker 15: had any engine issuing a loss of power with it,
Speaker 15: but it is coming up to due on that and
Speaker 15: the head gasket I had checked before I bought the car.
Speaker 15: The head gasket was good to only have a small
Speaker 15: leak out of the left balve, cover gasket, which I'm
Speaker 15: about to do next weekend.
Speaker 3: So and you said ninety one thousand miles two? Yeah,
Speaker 3: ninety two thousand wow? And does it look really good
Speaker 3: or is it beat up because it was on the farm.
Speaker 15: It's pretty beat up because it was a farm truck.
Speaker 15: But it's all cosmetic. The interior was great. It's just
Speaker 15: the outside it's a little rough.
Speaker 3: All right. So where where are you located?
Speaker 15: I'm down in Colorado Springs?
Speaker 3: Good? Then you know Griffin here has that reader and
Speaker 3: he's at Action Automotive Services. Griff And what's your address
Speaker 3: down there? Yeah?
Speaker 19: It's three three three five fill More Ridge Heights, Colorado Springs.
Speaker 3: Do you know where that is? Man?
Speaker 15: I got they written down. I could definitely google that.
Speaker 3: Okay, cool. Yeah, he'll be glad to hook that up
Speaker 3: for you and give you a look. See. Okay, let's
Speaker 3: keep going. Three oh three seven one three talk seven
Speaker 3: one three eight two five five. DeBie, we we're gonna
Speaker 3: be calling. I'm sorry, I'm not gonna bring you back
Speaker 3: up again. Mark is gonna call during a break. It's uh,
Speaker 3: Chuck's turn. Progressive auto insurance problem? What's going on? Well?
Speaker 12: Tom, I got in an accident and it was my fault.
Speaker 12: God damage to the car. I'm trying to get my car.
Speaker 3: Was there another car involved?
Speaker 21: Yes?
Speaker 12: Okay, but I'm talking to Progressive and they're telling me
Speaker 12: the only way I can get my car fixed is
Speaker 12: if they fix it and repair it.
Speaker 3: Hold on, hold on. Are you saying that you're insured
Speaker 3: by Progressive and you have collision coverage? Yes, and they're
Speaker 3: saying you cannot get a check from them to get
Speaker 3: your car fixed. You have to go where they tell you.
Speaker 12: Correct.
Speaker 3: I have not heard of anything like that, unless, for
Speaker 3: some reason the new policies are contractual in that way
Speaker 3: that usually they.
Speaker 2: Can tell you that I did.
Speaker 3: They come right out and say, we are not going
Speaker 3: to accept the claim unless you go where we tell you.
Speaker 2: Know.
Speaker 12: What they did tell me is I could go to
Speaker 12: my body shop and have my car put in and
Speaker 12: repaired there, and they would go there if they're convenience,
Speaker 12: and pay them as work was being done.
Speaker 7: On the car.
Speaker 3: Well, what's wrong with that? So they didn't say you
Speaker 3: had to go? Why did you just say they won't
Speaker 3: repair it unless you go where they want you to.
Speaker 12: Well, I don't want the car repaired. Oh, I want
Speaker 12: to repair the car myself.
Speaker 3: Oh you mean hold on, you want to literally do
Speaker 3: it yourself? Yes, hold on a second, very good question.
Speaker 3: I want to get our insurance people on to talk
Speaker 3: about this. Yeah, I do to see what they have
Speaker 3: to say about it. Three oh three seven one three
Speaker 3: talk seven one three eight two five five. Pro Bid
Speaker 3: Energy by the way, solar systems and honest people both
Speaker 3: commercial and residential, including all the tax credits, and for
Speaker 3: commercial systems, they even have grants to pay for all
Speaker 3: of it. Probid energy dot com. Go with a sure
Speaker 3: thing Denver's best roofer Excel Roofing dot com. You don't
Speaker 3: pay a cent until you're content. Time for an insurance
Speaker 3: checkup free, no obligation. In comparison, call Compass Insurance paying
Speaker 3: too much your coverage at dozens of insurance companies find
Speaker 3: out now three all three seven seven one help. You'll
Speaker 3: think you're his only customer when you choose Frank durand
Speaker 3: the real estate Man dot com to list your home
Speaker 3: with Remax Alliance three all three nine two zero sixteen
Speaker 3: twenty two Martino your Troubleshooter three O three seven one
Speaker 3: three talk seven one three eight two five five. Okay,
Speaker 3: Now I want to talk to. Oh, we don't have
Speaker 3: Compass on yet. We're trying to get Compass insurance to
Speaker 3: talk about making your own repairs under an insurance policy.
Speaker 3: So hang on there, Chuck. We'll go to Jim. Now, Jim,
Speaker 3: what's going on?
Speaker 14: Bhi Tom, longtime listener.
Speaker 3: Thank you, man. What's going on with your car? With
Speaker 3: your your matrix Toyota matrix matrix? Well, I had a
Speaker 3: uh and this is another older one. This is an five.
Speaker 1: Man.
Speaker 3: We're getting a lot lot of people that hold on
Speaker 3: to cars. Go ahead, Jim, I know it's no five.
Speaker 14: I got a good deal on it, same thing. I
Speaker 14: had forty three thousand miles on it when I bought it. Wow,
Speaker 14: and I got it for three thousand. But now the
Speaker 14: problems are starting.
Speaker 3: Wait three thousand dollars. How many miles did you say?
Speaker 14: I had forty three thousand on it.
Speaker 3: That's a pretty damn good deal.
Speaker 14: Yeah, it was a good deal. Now that was back
Speaker 14: in twenty seventeen. But now the problems are starting to come.
Speaker 25: You know.
Speaker 3: Now I got to so what kind of problems are
Speaker 3: you having?
Speaker 1: Man?
Speaker 14: Well, this is it. I had a check engine, like
Speaker 14: come on, and it started running really rough. It was
Speaker 14: idling bad, and I, well, did.
Speaker 3: You do normal maintenance on this thing? You personally? Or
Speaker 3: did you take it to a shop? Yeah?
Speaker 2: No, I did.
Speaker 14: I did just you know, change the oil and things
Speaker 14: like that.
Speaker 3: And I know how many miles? Now how many did
Speaker 3: you put on it?
Speaker 14: So now it's got one hundred and seventeen.
Speaker 3: Holy crap, you put a lot of miles on it.
Speaker 14: Yeah, and nothing really went bad.
Speaker 13: So I did take it to a shop.
Speaker 14: They the code found a misfire and cylinder for So
Speaker 14: what they did is they changed out all the plugs
Speaker 14: and all the ignition coils. But they charged me eighteen
Speaker 14: hundred for that.
Speaker 3: Now I don't know that that might have been overkilled.
Speaker 14: But okay, now the same thing is happening. So I
Speaker 14: called them and they said, now, well, now that that's happening,
Speaker 14: we recommend that the cylinder head would have to be removed,
Speaker 14: most likely inspect for valve train damage or valve Yeah,
Speaker 14: pose it they burning And I'm just thinking, you know,
Speaker 14: how much money am I going to have to throw
Speaker 14: into this thing? Should I take it to another shop
Speaker 14: or should I?
Speaker 3: You should always get a second opinion, But do you
Speaker 3: trust the shop?
Speaker 14: You're a well it was. That was a lot of
Speaker 14: money and they can't get me in for three weeks.
Speaker 3: Well wait a minute, did they already do the part
Speaker 3: with the coils and the plugs? Right?
Speaker 14: Yeah, they did?
Speaker 3: Eighteen was too handsome for that, Griffin. Don't you believe
Speaker 3: that was too much for that? Yeah?
Speaker 4: That was too much.
Speaker 19: But I want to know did it a couple things?
Speaker 19: Did it fix the problem at all? Did they do
Speaker 19: a compression test? Did they do a leak down test?
Speaker 19: Those are all standard tests to do as you're diagnosing
Speaker 19: a misfire. Or did they just throw parts at it?
Speaker 14: No, they did do a compression test and the leak
Speaker 14: tests and all those came back fine.
Speaker 19: Okay, as you go ahead and look at it again,
Speaker 19: you know, maybe you have bad new parts. Me and
Speaker 19: me and Jeff were just talking off air, how we
Speaker 19: have seen multiple bad new parts recently.
Speaker 3: Oh but but you know, listen, man, as far as
Speaker 3: throwing money at it, that's going to be all what
Speaker 3: you want to do. It's got one hundred and seventeen
Speaker 3: thousand miles in five What do you think, Griffin? What
Speaker 3: do you think about that age of a vehicle and
Speaker 3: that particular vehicle The matrix.
Speaker 4: That's a Toyota.
Speaker 3: Man, they're solid. Yeah.
Speaker 19: I would go ahead and let's see what the problem
Speaker 19: is first. Is it a misfire and different cylinder? Is
Speaker 19: is it a totally different problem? That's little miles for
Speaker 19: a Toyota. So I would get started with let's let's
Speaker 19: find out what the problem is and then make a decision.
Speaker 3: Yeah, but you're right, that'll go a lot more miles
Speaker 3: even though it's a little car. Is that a little
Speaker 3: four banger or six?
Speaker 4: That's a four banger?
Speaker 14: It's a four yeah, And again you know I bought
Speaker 14: it used I have. This is the only money I
Speaker 14: put into it, besides the serpentine.
Speaker 3: So right now, the only symptom is idling.
Speaker 14: Yeah, yeah, idling, and it loses power. I mean I
Speaker 14: can't and it's when it warms up, so I can't
Speaker 14: really try.
Speaker 3: Does it lose power on acceleration or driving down the
Speaker 3: road or when does it lose power?
Speaker 14: Well, it's good for until it warms up, and then
Speaker 14: as soon as I stop at a light, it starts
Speaker 14: idling really rough, like it's gonna shut down.
Speaker 3: Could it be a simple tune up? Guys, there's that
Speaker 3: silly hold on he just.
Speaker 6: They kind already did a simple tune up when they
Speaker 6: went through and replaced all the plugs.
Speaker 14: Eight bucks, Yeah, I know eighteen now someone that.
Speaker 6: Would be rightful the beginning.
Speaker 3: Yang not so when it warms up. I don't understand
Speaker 3: why it would only get rough when it warms up.
Speaker 3: Could it be something silly like vapor locking?
Speaker 19: But you could have like an EGR valve that's that's
Speaker 19: stuck that that could call something like that.
Speaker 3: Jim, where are you located? What part of what part
Speaker 3: of Colorado are you?
Speaker 14: I'm writ in Denver.
Speaker 3: Actually go to Sheridan Auto Tech. You know, Kevin will
Speaker 3: take Kevin will take a look and and and do
Speaker 3: that for nothing. I mean he'll take a look at it.
Speaker 3: And then if you if you take it and make
Speaker 3: an appointment, they go up to one hour of diagnostics
Speaker 3: at no charge. I mean, it's really worth it. But
Speaker 3: it's sounding like guys, correct me if I'm wrong. Doesn't
Speaker 3: it sound like something simple? I mean meaning not that largely.
Speaker 6: The likelihood is it's going to be a smaller repair,
Speaker 6: something pretty simple.
Speaker 3: So that's the good news, I think, because you got
Speaker 3: a solid car. And again, it only happens when it
Speaker 3: heats up, and you know, so when when you turn
Speaker 3: it off again and turn it back on, it's it's
Speaker 3: it runs again. Fine, right, it only only when it
Speaker 3: heats up, so that that gas recirculation valve does sound
Speaker 3: like something as possible.
Speaker 6: Yeah, I mean he could have about it.
Speaker 3: Yeah, anyway, Sheridan Auto Tech is on Wadsworth, excuse me
Speaker 3: on Colfax west of Wall. That's worth Chuck, what's going
Speaker 3: on with you?
Speaker 12: Hey, I'm still for Progressive Insurance.
Speaker 3: Oh, we're waiting for Compass. Ka, Gina is Compass around
Speaker 3: both there?
Speaker 26: Cell phones are going straight to voicemail and nobody is
Speaker 26: texting me back, so I think they're unavailable.
Speaker 3: We'll try hold on, Chuck still and Mark, did we
Speaker 3: make any progress on calling?
Speaker 12: Yeah?
Speaker 2: I left two messages.
Speaker 3: Oh, we left messages, Debbie. What we're going to do
Speaker 3: is get a hold of them. Okay, right now, we
Speaker 3: got messages into them. This is a wholesale supplier of
Speaker 3: mad chloride who says she's got a small order, never
Speaker 3: been paid for, and she's kind of pissed and she
Speaker 3: wants to know what to do. And you know obviously
Speaker 3: that you can always take matters into your own hands.
Speaker 3: With a small claim, get a judgment, and then hell.
Speaker 3: You know, when you do business as a business and
Speaker 3: you don't pay your your bills, there is a lot
Speaker 3: that can be done upon collect Years ago, we had
Speaker 3: a hot tub dealer who took money up front, did
Speaker 3: not come through for people. We had an attorney who
Speaker 3: went out and got this, got a judgment against him,
Speaker 3: and they went and did a rid of execution and
Speaker 3: literally removed stuff from his business and sold it literally
Speaker 3: because he wasn't paying his bills. So you're gonna have
Speaker 3: a lot of recourse if you get a judgment. But
Speaker 3: maybe it's a simple matter of just shaking the trees
Speaker 3: loose and he'll pay the bill. I'm Tom Martino three
Speaker 3: oh three seven one three talks seven one three A
Speaker 3: two five five Go with a sure thing Denver's Best
Speaker 3: roofer Excel roofing dot com. You don't pay a cent
Speaker 3: until you're content. Time for an insurance check up free,
Speaker 3: no obligation. In comparison, call Compass insurance paying too much
Speaker 3: coverage at dozens of insurance companies find out now three
Speaker 3: all three seven seven to one help. You'll think you're
Speaker 3: his only customer when you choose Frank durand the real
Speaker 3: estate man dot com to list your home with Remax
Speaker 3: Alliance three all three nine two zero sixteen twenty two.
Speaker 3: Hey Tom Martine here three all three seven one three
Speaker 3: talk three oh three seven one three eight two five five. Basically,
Speaker 3: when when you're not paid by a vendor or buy
Speaker 3: someone who does business with you, I guess a vendor
Speaker 3: is someone who buys from you. But when you buy
Speaker 3: from someone or someone, excuse me, if someone buys from
Speaker 3: you and you're not buying from them, if they owe
Speaker 3: you money, every business should have what I believe is
Speaker 3: the collection attorney that they use all the time, and
Speaker 3: someone who can really just turn up the screws when
Speaker 3: they have to. Now, what about businesses. Lately, We've been
Speaker 3: getting calls from businesses on and off the referral list,
Speaker 3: so we can't say they're all bad businesses. They're all
Speaker 3: good businesses. There's some mixture of businesses where consumers are
Speaker 3: pissed off and refuse to pay, And I don't know
Speaker 3: if that's happening in the auto repair business, but I
Speaker 3: think a lot of people wait until the end or
Speaker 3: near the end and say I want a reduction or
Speaker 3: I'm not paying the whole thing.
Speaker 2: Yeah, then you just don't give them the car back though.
Speaker 2: That's pretty straight.
Speaker 7: Yeah.
Speaker 3: With the auto business, I guess you would. Right. With
Speaker 3: the auto business, you have the lip leverage. Have you
Speaker 3: ever had to lean a car?
Speaker 6: No? I have not.
Speaker 3: That's good really.
Speaker 2: I used to just send a toe truck out.
Speaker 1: Man.
Speaker 18: If I got a bounced check, I'd send JJ out
Speaker 18: he'd hooked vehicle.
Speaker 2: I'd have it back that day.
Speaker 3: Did they ever challenge that mark, because technically are supposed
Speaker 3: to go through this.
Speaker 1: Know all.
Speaker 3: I guess when people owe money, they can't challenge very much.
Speaker 18: I've had I had one. They called the cops. I
Speaker 18: mean I didn't care. The cops showed up. I said,
Speaker 18: the check bounced, I got the car back. Cop didn't care.
Speaker 3: Yeah, because they can't really practice law.
Speaker 6: No, we had a neighboring shop that the vehicle was done.
Speaker 6: Customer came and collected it off their lot in the
Speaker 6: middle of the night, and the cops wouldn't get involved
Speaker 6: all this. It was a civil issue.
Speaker 2: Yeah, and that's basically stealing if you really think about it.
Speaker 6: Toft of services.
Speaker 3: Yeah, well yeah, now you.
Speaker 18: Just got to know there's a lot of tow truck
Speaker 18: drivers that won't do that. You got to know a
Speaker 18: tow truck driver that'll just go hook it for you.
Speaker 3: Yeah. So Mark wants to talk about twenty fifteen Honda CRV.
Speaker 3: By the way, today is car Day, but we'll talk
Speaker 3: about anything you want as well. But we have our
Speaker 3: car experts here today. So Mark wants to talk about starting. Now,
Speaker 3: you know, what about it? What about the twenty fifteen
Speaker 3: Honda CRV. How many miles on it?
Speaker 8: It's got like one hundred and eleven thousand?
Speaker 3: Wow? And does it start? Is it hard to start
Speaker 3: all the time or just first start of the day
Speaker 3: or what? No.
Speaker 8: So it's a car that my mom had and then
Speaker 8: our daughter bought from my mom and she had problems
Speaker 8: with it at the end where it was it's gone
Speaker 8: a parasitic load on the battery.
Speaker 3: Oh, so do you think it's electrical?
Speaker 8: Yeah, it's electrical for sure.
Speaker 3: Oh and you can't trace it.
Speaker 8: Well, I haven't spent the time on it. I've I've
Speaker 8: looked at stuff online and it sounds like it's a
Speaker 8: known problem. When my mom took it to the Honda dealer,
Speaker 8: they replaced I guess there's a you know, a door
Speaker 8: handle switch or something because of the auto lock and
Speaker 8: the push button start feature all that, and uh, it's
Speaker 8: been fine for too.
Speaker 3: How long does it take? How how old is the
Speaker 3: battery by the way, so it's right at two years,
Speaker 3: and and how long does it take to when you
Speaker 3: can't start it? Like if you if you park it
Speaker 3: at night in the morning, it won't start.
Speaker 8: Right that's where we're at today.
Speaker 3: But but if you went to the supermarket, you could
Speaker 3: come back out and start it.
Speaker 8: That's kind of a roll of the dice right now,
Speaker 8: and the battery would take. So we've tested the battery.
Speaker 8: They're saying the battery test fine, But I just didn't
Speaker 8: know what the guys that that.
Speaker 3: What do you think?
Speaker 19: Yeah, hey Mark, Yeah, hey, hey, this is griffing with
Speaker 19: Action Automotive.
Speaker 4: Hey, they're for Honda for years.
Speaker 19: They're super common for the A C compressor clutch relay
Speaker 19: to stay engaged and that will go ahead and kill
Speaker 19: uh kill that battery. So if you want to go
Speaker 19: ahead and try to once you get a run and
Speaker 19: pop that relay out and see if the problem comes back.
Speaker 19: If it does, don't, uh, you go to Honda and
Speaker 19: pick up that relay or AutoZone.
Speaker 3: Now is that relay a plug and play that?
Speaker 19: Just say yeah, it's plug and plays right under the hood.
Speaker 19: It's labeled nice and clear. Uh, there'll be one for
Speaker 19: the condenser, one for the actual compressor.
Speaker 4: You want the ones for the compressor.
Speaker 3: And so the AC compressor relay, if it sticks, it
Speaker 3: can it can have a parasitic load.
Speaker 4: Yeah, the compressor clutch relay. That's it.
Speaker 3: Mark, you ought to try that, man, that could be it.
Speaker 8: I'm doing it, thank you.
Speaker 3: Sure, let us know for the heck of it. That
Speaker 3: would be great. Griffin, that's pretty cool that you work
Speaker 3: for Honda and know about that speaking. Okay, So let's
Speaker 3: I don't know if I have time to take a
Speaker 3: new call, So we'll get right to you though. And
Speaker 3: as you can tell, we got our experts and they're
Speaker 3: hitting on all cylinders today, pun intended. And when it
Speaker 3: comes to Hondas though, since you've worked for them, I
Speaker 3: have a couple other questions that came in on Honda's
Speaker 3: we'll talk about that and more coming up on the
Speaker 3: Troubleshooter Show. Three oh three seven one three Talk Kit.
Speaker 3: You calls him right now three oh three seven one
Speaker 3: three eight two five five more. Right after this, go
Speaker 3: with a sure thing Denver's best roofer Excel Roofing dot com.
Speaker 3: You don't pay a cent until you're contenth time for
Speaker 3: an insurance check up free, no obligation. In comparison, call
Speaker 3: Compass Insurance paying too much your coverage at dozens of
Speaker 3: insurance companies find out now three oh three seven seven
Speaker 3: to one help. You'll think you're his only customer when
Speaker 3: you choose Frank durand the real estate Man dot com
Speaker 3: to list your home with Remax Alliance three oh three
Speaker 3: nine two zero sixteen twenty two.
Speaker 1: Yeah, ripped dumd News need advice so you don't have.
Speaker 15: Come running Just as fast as we can, Shooter's gonna
Speaker 15: help come man.
Speaker 2: This is the Troubleshooter Show.
Speaker 3: Now Tom Martino, Hey, Tom Martino here, Welcome to the show.
Speaker 3: Beautiful Friday. Let's get things done. Solve your problems, answer
Speaker 3: your questions, take your complaints. Make life a little easier
Speaker 3: as we've been doing here for forty five years in Denver. Hey,
Speaker 3: let's talk. We got car day today, but we'll talk
Speaker 3: about anything you want at three zero three seven one
Speaker 3: three talk three O three seven one three A two
Speaker 3: five five, So people have been texting me at my
Speaker 3: private Google number seven four seven fifty eighty. You can
Speaker 3: do that twenty four to seven and we can even
Speaker 3: call you back for the show if you need it.
Speaker 3: And you can also text the iHeart number five seven
Speaker 3: seven thirty nine. But my Google is seven four seven
Speaker 3: nine nine nine fifty two eighty one. Guy sent me
Speaker 3: an odometer on his O four Honda Accord saying this
Speaker 3: was a vehicle he had, or this is a vehicle
Speaker 3: with normal maintenance he has with two hundred and fifty
Speaker 3: five thousand miles. Come on, is that is that so? Jeff?
Speaker 6: Well, yeah, that's entirely possible. My son got three hundred
Speaker 6: and twenty seven thousand miles out of his Chevy pickup
Speaker 6: before it got storm.
Speaker 3: Now let's talk Griffin. You worked for Honda, that's right?
Speaker 3: Is are they known for high mileage? Yeah?
Speaker 19: The unfortunately the V six doesn't have the best transmission.
Speaker 19: But overall they're solid vehicles.
Speaker 3: And do you think they're more solid than Toyota.
Speaker 19: I think they're both super solid. I think Toyota is
Speaker 19: definitely more precise. It makes up a nicer vehicle. But
Speaker 19: as far as longevity, uh, I think they go hand
Speaker 19: in hand. They're they're both really good vehicles.
Speaker 3: Now longevity, do you think Japanese beat everyone when it
Speaker 3: comes to longevity? Yes, all else being equal, Yes, yes,
Speaker 3: I can agree with that. Really, what about German cars?
Speaker 3: What do you think? Griffin? Uh?
Speaker 4: You know, they're kind of a different animal.
Speaker 19: Once you get used to working on them, everything's kind
Speaker 19: of like sectionalized. It's almost like legos, you know, you know,
Speaker 19: like with a Volkswagen or Audi. You go to the
Speaker 19: timming belt, the whole the whole front end just kind
Speaker 19: of comes off and you got all of a sudden,
Speaker 19: you've got plenty of room.
Speaker 4: And as long as you got the special tools.
Speaker 19: To work on them, they're they're fault tracing diagrams and
Speaker 19: flow charts are pretty.
Speaker 3: What about longevity do you think?
Speaker 4: Oh long jevit? No, No, no, Usually they're all dogged out?
Speaker 27: Man?
Speaker 3: Why why is that? Why that everyone says that German
Speaker 3: cars are so beautiful and so nice and luxurious, But
Speaker 3: you get forty or fifty or sixty I'd.
Speaker 6: Say around sixty five thousand, dump it.
Speaker 19: Yeah, I concur really, as Frank aby Neil Junior would say,
Speaker 19: I concur.
Speaker 3: Okay, let's go to the phones and we have Bruce
Speaker 3: a question on a fuel system of fourteen Chevy Equinox.
Speaker 14: Bruce, Hey, guys, thanks for taking my call. Yes, sir,
Speaker 14: I got a twenty fourteen Kia Optima or a Equinox.
Speaker 14: It's got one hundred and twenty five thousand miles on it.
Speaker 14: I do have a diagnostic tool, so I did get
Speaker 14: some readings. But here's what's going on. I live here
Speaker 14: in Texas as one hundred degrees. My wife was driving
Speaker 14: the car, and of course, you know, she she came
Speaker 14: from Dallas to San Antnio. But anyway, one hundred degrees out,
Speaker 14: you know, pavements, hot, all that good stuff. Pulled in
Speaker 14: to get gas and she shut the car off. All right,
Speaker 14: I'm sorry. She left the car running. She unscrewed the
Speaker 14: fuel cap to put fuel in and the car quit.
Speaker 14: So right away, I think there's the fuel issue, fuel
Speaker 14: pump issue, stuff like that. So she has to hold
Speaker 14: accelerator down, it starts, she takes off, she gets the
Speaker 14: back home, she gets back to San Antonio. I run
Speaker 14: some diagnostic on it, and the fuel pressure where the
Speaker 14: pump in the tank is showing forty to fifty pounds psi,
Speaker 14: and then the high pressure pump on the rail, depending
Speaker 14: on how I step on accelerator is anywhere between eight
Speaker 14: hundred eighteen hundred and psi. So I don't know what
Speaker 14: the issue is. You think it's a throttle position sensor.
Speaker 14: I mean, because it just happened to me last night.
Speaker 14: I went and drove it. It was hot, I shut
Speaker 14: it off, but when I went to start it, it
Speaker 14: wouldn't start, and it would try to auto start. Did
Speaker 14: it do that all the time, No, it doesn't. So
Speaker 14: I had to hold the accelerator down and it did
Speaker 14: finally start, and it runs fine. I mean after it runs,
Speaker 14: it runs fine. But it sounds like a fuel delivery
Speaker 14: system issue.
Speaker 3: Which could be anything. I mean, guys, what do you think.
Speaker 4: Are you getting any codes?
Speaker 14: No? I'm not, And I just tuned it up. I
Speaker 14: just did a new set of plugs coiled.
Speaker 3: Did this just all of a sudden happened?
Speaker 14: Well, yes it did. I mean she was up in
Speaker 14: Omaha and coming back to San Antonio, and of course
Speaker 14: you know that's nine hundred miles it's hot, but the
Speaker 14: air conditioner wasn't working, right. I got picked though. I
Speaker 14: don't think that's related at all to this, But yeah,
Speaker 14: she pulled in, she unscrewed the gas cap, and the
Speaker 14: car quit. So it's like it lost pressure and starved fuel.
Speaker 6: Well, you said you were getting about forty pounds at
Speaker 6: the fuel pump, but that's from when it was running
Speaker 6: and working. Did you try it again when it did
Speaker 6: start to act up on you and see if you
Speaker 6: didn't have a fuel pump that was acting up.
Speaker 14: Every time I check it. It's somewhere between forty and
Speaker 14: fifty pounds.
Speaker 3: And you can do that while it's running. I mean,
Speaker 3: you can you check it?
Speaker 6: Will it? Kind of more more so that since it
Speaker 6: seems to be an intermittent problem. When the problems occurring, you.
Speaker 3: Do you do that from a on the line like
Speaker 3: a te off the line.
Speaker 6: Or something basically a straighter valve that you take came.
Speaker 3: And see what the pressure is. So are you saying
Speaker 3: that the fuel pump could be just giving juster erratically.
Speaker 6: He's giving up? Yea, So when when the problem occurs
Speaker 6: would be the best time to test that? Not in between?
Speaker 14: Okay? Yeah, I mean, like I said, I filled it
Speaker 14: up last night and then it wouldn't start on me,
Speaker 14: and I left it crank to try to crank to
Speaker 14: see what to do, and it didn't do anything. I
Speaker 14: finally put my foot on the accelerator.
Speaker 3: Now what would that do?
Speaker 14: Or it started up?
Speaker 20: Well?
Speaker 6: Right after Philip, I'm wondering if he's got some sediment
Speaker 6: in the tank that's getting stirred up when he fills it.
Speaker 3: But what would holding his foot on the accelerator youmand
Speaker 3: more fuel and flushing out? I mean, and did you
Speaker 3: check the obvious stuff like your fuel filter and all that.
Speaker 14: I have not replaced the fuel filter on it yet.
Speaker 14: That's gonna be my next step.
Speaker 3: Guys. Could be a fuel filter.
Speaker 4: I don't think that has a serviceable No, yeah, that's
Speaker 4: a filter.
Speaker 6: It was part of the pump side the tank.
Speaker 3: So you don't really service it.
Speaker 14: Yeah, but yeah, it's just odd. I mean, like I said,
Speaker 14: it's my funeral pressure seat because I thought it was
Speaker 14: a high speed or high pressure or fuel pump. But
Speaker 14: I mean everything I'm seeing.
Speaker 3: On my You know a lot of times when stuff
Speaker 3: like this happens, you guys say, pull a code. Right,
Speaker 3: would a code show this.
Speaker 6: If a fuel pump's going bad? Most likely not?
Speaker 3: Oh it won't. No, will it hint at anything?
Speaker 6: No? Not I mean, at most you might see a
Speaker 6: lean condition or risk condition or something like that. But
Speaker 6: when a fuel pump goes bad, you're not going to
Speaker 6: a warning light.
Speaker 3: Guys, you know one. It just sounds like it's either
Speaker 3: a pump or I mean, what else could it be
Speaker 3: if it wasn't the pump? Really, what else could it be?
Speaker 3: Is there something you mentioned sentiment? What if your fuel
Speaker 3: filter is non serviceable but it can still get clogged?
Speaker 1: Right?
Speaker 6: Yeah? And in both cases he said that it's right
Speaker 6: after Phillips.
Speaker 3: So if it's if it's non serviceable so to speak,
Speaker 3: it doesn't mean non serviceable. It just means you don't
Speaker 3: maintain it until it goes bad.
Speaker 6: Right, and you change it long enough pump.
Speaker 3: So those are the two things I would check. And
Speaker 3: and any good fuel guy will, I mean a mechanic
Speaker 3: will say, look the filter and the pump. I mean,
Speaker 3: those are the two you check right away.
Speaker 19: And Speck is showing on this it should have about
Speaker 19: sixty five to seventy psi on the on the low
Speaker 19: pressure fuel pump, you know, the one in the tank,
Speaker 19: and that it it may if it's having a high
Speaker 19: pressure fuel pump failure, it may kick a p zero
Speaker 19: zero eight seven code.
Speaker 3: Why would they have both? Why do automobiles or motor
Speaker 3: vehicles have both high and low pressure? What is the
Speaker 3: what is that for?
Speaker 6: I need to get the pressure pressure in order to
Speaker 6: get it up there. But then most vehicles now are
Speaker 6: running pop off injectors or pulse model modulated injectors, one
Speaker 6: of the two, so you have to have a certain
Speaker 6: amount of pressure just to open up that injector.
Speaker 19: Yeah, they got direct injection now, so they're super high pressure.
Speaker 19: It goes directly into the cylinder as opposed to you know,
Speaker 19: going into the intake before going into the cylinder.
Speaker 3: Okay, I see what you're saying. And it takes more
Speaker 3: pressure to fight that can press the combustion chamber, right,
Speaker 3: I mean you have to.
Speaker 6: That to atomize that you're no longer mixing it inside
Speaker 6: the intake.
Speaker 3: Okay, Okay, So basically, sir, you got two areas to
Speaker 3: check three ozho three seven one three eight two five five.
Speaker 3: We got more coming up on the Troubleshooters show Denver
Speaker 3: Regen dot com. By the way, they do stem cell
Speaker 3: therapy for hair growth. I tried it, Like I said, Uh,
Speaker 3: I'm not Samson yet, but I noticed there is some
Speaker 3: new growth and it's actually working. They also do stem
Speaker 3: cell therapy for pain Denverregen dot com. Go with a
Speaker 3: sure thing Denver's best roofer Excel Roofing dot com. You
Speaker 3: don't pay a cent until you're content. Time for an
Speaker 3: insurance check up free, no obligation. In comparison, call Compass
Speaker 3: Insurance Pain too much your coverage at dozens of insurance
Speaker 3: companies find out now three O three seven seven to
Speaker 3: one help. You'll think you're his only customer when you
Speaker 3: choose Frank durand the real estate Man dot com to
Speaker 3: list your home with Remax Alliance three all three nine
Speaker 3: two zero sixteen twenty two. Hi Tom Martino, your troubleshooter
Speaker 3: three O three seven one three talk seven one three
Speaker 3: eight two five five. Nick's got a comment on that
Speaker 3: Honda issue? What is your comment on that Honda issue
Speaker 3: where the guy had he he's the one that will
Speaker 3: not hold a charge. It was a parasitic drag and
Speaker 3: Griffin said it could be the relay for the air conditioning.
Speaker 13: I apologize. I was talking about the guy with the
Speaker 13: fuel problem. Why I wouldn't start.
Speaker 3: When it was oh, go ahead, go ahead, Nick, that's fine.
Speaker 3: Which what do you have to say about that?
Speaker 13: To me, it just sounds like it's some kind of
Speaker 13: vapor locking. Especially when it's hot, it stops and you know,
Speaker 13: there could be a few different things that caused out,
Speaker 13: but it almost sounds like it's a vapor locking problem.
Speaker 6: Yeah, in high pressure fuel systems anymore, vapor rocks pretty
Speaker 6: much a thing of the past.
Speaker 13: Right, not very common, but just the symptoms of what
Speaker 13: I listened to what you guys are saying.
Speaker 3: That's just you know, speaking of vapor lock. Is let
Speaker 3: me in general? Is vapor lock a design issue? In
Speaker 3: other words, if they design a car properly, why would
Speaker 3: it vapor lost?
Speaker 6: Because the fuel heats up and it literally creates vapor,
Speaker 6: which will.
Speaker 3: Even if the car fuel lines are designed correctly.
Speaker 6: When I started adding higher pressure fuel systems to get past.
Speaker 3: It, okay, it's not just a matter of shielding heat.
Speaker 6: You can get you can disperse the heat. I mean
Speaker 6: it was real common to you know, wrap wrap fuel
Speaker 6: lines or whatever. Ye get rid of the heat. But no,
Speaker 6: you have to add more pressure or get rid of
Speaker 6: that heat.
Speaker 3: Now. Ralph wants to talk about his two thousand and
Speaker 3: three Ford F two fifty. My god, today, I don't
Speaker 3: think we've had a vehicle within more than or newer
Speaker 3: than five years. They've been five years or older. Go ahead, Ralph, Hi,
Speaker 3: Thank hey, Ralph? What's going on? Ay?
Speaker 14: Trying to make it short.
Speaker 28: You're basically want to see about mechanic shop that folks
Speaker 28: didn't recommend, and then, of course what to do whether
Speaker 28: the scaledule scheduled maintenance O three Ford F two fifty
Speaker 28: V ten ninety nine thousand miles garaged its whole life.
Speaker 28: You know, I don't know if dealership's an option. I
Speaker 28: think we should getdraggon to queue up the knock on wood,
Speaker 28: though there's no issues with it right now. A small
Speaker 28: drip on the power steering, I think that's it.
Speaker 3: From how many miles did you say on it?
Speaker 28: Ninety nine thousand?
Speaker 3: Okay, well you've had good luck with it. Then you
Speaker 3: had it since new yes, Wow, wow, Okay, that's that's
Speaker 3: pretty cool. A V ten that's a damn big engine.
Speaker 6: That's a big engine. Yeah, they like to drink gass.
Speaker 3: What mile what mileage you get on that?
Speaker 28: It depends a little bit, but fifteen is not average,
Speaker 28: fourteen to fifteen depending on it's all highway.
Speaker 8: Or puts a little bit of stuff.
Speaker 3: I was gonna ask how many gallons to the mile?
Speaker 3: Oh so, so Ralph, what do you need to know? Basically?
Speaker 1: Then?
Speaker 28: Okay, so the basic stuff? I think I got the
Speaker 28: spark plugs. There's horror stories with when they change those out.
Speaker 28: I think you met I'd never changed them, right, So
Speaker 28: I think it's new for that now fluid changes differential,
Speaker 28: Like is there the rear and then there's a this
Speaker 28: is a solid front actle, I think almost.
Speaker 3: So what should he do coming up on one hundred
Speaker 3: thousand miles to keep that sucker going?
Speaker 6: Guys, Well, if he hasn't done that power train service,
Speaker 6: those power train services, he's well overdue. So yeah, going
Speaker 6: through the transmission, the differentials, the transfer case, those are
Speaker 6: all going to be essential. Uh, you know, as far
Speaker 6: as you know any other where are you town? Do
Speaker 6: you live in?
Speaker 7: Up in Arvada?
Speaker 28: I had a great poor guy he sold his shop,
Speaker 28: uh the up north here northwest?
Speaker 6: Yeah, Because I mean the best thing you can do
Speaker 6: for yourself is to develop another relationship with you know,
Speaker 6: somebody in your area, somebody who's trusted, and that way
Speaker 6: they can guide you through step by step not only
Speaker 6: has problems come along, but in order to prevent.
Speaker 3: What is normal service though for that I mean normal Well.
Speaker 6: He's already done so, like he said, but he's spark plugs,
Speaker 6: which is afraid to get into.
Speaker 3: Adam, Why are you afraid to get into sparkplut I
Speaker 3: don't understand.
Speaker 6: It was more so one that trit and V eight
Speaker 6: we actually break crap, Yeah, they break as you try
Speaker 6: to take apart those tools in order to get them out.
Speaker 3: Why why was it.
Speaker 6: They sees inside there? Now there's tricks of the trade
Speaker 6: in order to keep it from happening.
Speaker 3: Well, you have anti seas you can use.
Speaker 6: Well, it's more so. I mean usually what we do
Speaker 6: is we get them good and hot so you're full
Speaker 6: operating temperature, and then you spray some penetrating oil on there,
Speaker 6: and while it's hot, remove them and knock on wood.
Speaker 6: That's been successful for me every time, where I have
Speaker 6: not had.
Speaker 3: The opposite because hot would.
Speaker 6: Expand expands and that's going to allow.
Speaker 3: But that's the same reason expands the engine quicker than
Speaker 3: the plug. Right, Okay, I see.
Speaker 4: Yeah.
Speaker 19: The other trick I learned, and I got this from
Speaker 19: Ford school, was we'd spray a bunch of penetrating oil
Speaker 19: in there, like Jeff said, but then we put a
Speaker 19: half inch drive impact on there and just blast them
Speaker 19: out and up.
Speaker 4: That has worked every time for me.
Speaker 3: Now on something like this, are on a ten cylinder engine?
Speaker 3: Are they smaller cylinders?
Speaker 6: I don't remember exactly what the place on that is.
Speaker 3: Because otherwise that would be some giant end.
Speaker 6: No, it fills that. It fills that injured bay.
Speaker 3: How many horse power is it or is it more
Speaker 3: mainly torque than power then? I mean than than high end? What? What?
Speaker 3: How many horsepower is that, Ralph?
Speaker 28: I think it's around three eighty something like that, and
Speaker 28: then the torque can hire for four ten.
Speaker 6: The torque, Yeah, it was built for work.
Speaker 19: Yeah, it's a six point eight leader, so it's got
Speaker 19: good sized pistons in it.
Speaker 3: Wow. Okay, So guys, any parting words for him? Mechanic anywhere?
Speaker 8: Anybody?
Speaker 3: I like?
Speaker 6: Well, I mean if he's Arvada, then he's not too
Speaker 6: terribly far away from Kevin.
Speaker 3: Yeah, Kevin can handle that. Sheridan Autoitech can handle that
Speaker 3: for sure.
Speaker 28: Okay, Yeah, I'd like and that's on.
Speaker 3: Uh, we didn't call facts Wes to Wadsworth.
Speaker 6: And the nice thing is is once you've got a mechanic,
Speaker 6: you've got a relationship with you know they're going to
Speaker 6: be four warn you of problems coming up, They're going
Speaker 6: to take care of things for you as they come along.
Speaker 6: And you know you've got somebody you can trust your
Speaker 6: nuts shopping every time you got a problem.
Speaker 3: Yeah, they're good people, just really good people. So that
Speaker 3: shardanalldetech dot com if you want to look up the
Speaker 3: website three oh three seven one three eight two five five.
Speaker 3: And then we have Alison. What's going on? Alison issue
Speaker 3: with a contract.
Speaker 27: So I have contracted Can you hear me?
Speaker 3: Yeah? I sure can can you hear me? Okay, yep,
Speaker 3: I can hear you?
Speaker 27: So I contracted with it with an individual contractor to
Speaker 27: model my basement bathroom. So he started on the twelfth
Speaker 27: of June. And so during this like nine weeks later
Speaker 27: and he has just started putting tile on the shower.
Speaker 25: So this guy had.
Speaker 27: I don't want to say his name.
Speaker 25: He's still in my bathroom.
Speaker 27: I'm very uncomfortable with him being there at this point.
Speaker 3: Why are you uncomfortable? Why are you uncomfortable? Alison?
Speaker 27: So I'm uncomfortable because when I go talk to him
Speaker 27: about you know, his his scheduling and when he's going
Speaker 27: to be done. First of all, I can't trust his
Speaker 27: words because he's told me three different times that he
Speaker 27: absolutely guarantees he's going to be done, and then he's not.
Speaker 27: And then he then he guarantees, Okay, in another three.
Speaker 25: Weeks, I'll be done and he's not.
Speaker 27: And then he guarantees in another.
Speaker 25: Two weeks, I'll be done and he's not.
Speaker 7: And when I talk to him, and how big is
Speaker 7: this bathroom? Press?
Speaker 5: His bathroom is a tiny bathroom.
Speaker 25: It's like four foot by maybe keen.
Speaker 3: You know, the good news is at least he's showing
Speaker 3: up right. The good news is at least he's doing
Speaker 3: something right.
Speaker 27: He's not like true, well, I don't know what he's
Speaker 27: doing because because to have been there this long and
Speaker 27: to have this little progress behind him is a huge
Speaker 27: concern to me, and I feel like I'm never going
Speaker 27: to get him out of there.
Speaker 3: Did you say something, Allison? Did you say something about
Speaker 3: him being depressed?
Speaker 25: Yes, he's extremely depressed. I'll talk to him.
Speaker 27: If I talked to him, I've.
Speaker 25: Quickly learned that I can't talk to him because he
Speaker 25: will keep me there for an hour talking to me
Speaker 25: about things he he thinks God is going to fix this.
Speaker 25: He tells me to praise so that the bathroom can
Speaker 25: get done. He when I talk to him about you know,
Speaker 25: how how is it going.
Speaker 27: Today, I'll get this huge sigh.
Speaker 25: And this look as if like it's all overwhelming.
Speaker 19: And I.
Speaker 25: Have be super patient with this guy, and.
Speaker 3: I think, how did you find this guy? And how
Speaker 3: did you find it?
Speaker 15: He was a.
Speaker 27: Recommendation from another contractor who did some work for me
Speaker 27: a couple of years ago, and I totally trusted that.
Speaker 3: All right, did you pay this guy up front? Any money?
Speaker 3: Did you pay the guy any money up front.
Speaker 25: For what he's done so far?
Speaker 3: Have you thought about just cutting bait? If you've paid
Speaker 3: for what he's done so far? How has the quality
Speaker 3: been so far?
Speaker 25: The quality, I will not complain it, but the quality.
Speaker 3: Okay? What about just saying, hey, let's part company. I
Speaker 3: don't cute, are you? What about just just changing horses?
Speaker 5: Well?
Speaker 27: You know I want you.
Speaker 25: That's exactly what I want to do, Tom, But I'm
Speaker 25: a single woman. He's been around my house now for
Speaker 25: nine weeks. He knows all the vulnerabilities of how to
Speaker 25: get into my house and when I'm there and when
Speaker 25: I'm not and all of the rest of it. So
Speaker 25: I'm concerned about firing him. And then I'm also concerned
Speaker 25: about someone not willing to take this job on and
Speaker 25: finish it for me because somebody else started it, Like
Speaker 25: how is that a problem?
Speaker 3: It can be, but I don't think that would be
Speaker 3: a major deal. If the quality is not terrible, that
Speaker 3: wouldn't be a major deal. Somebody who tells you have
Speaker 3: to start over might be just trying to get more money.
Speaker 3: But Alison, do you I need to know? Is it
Speaker 3: just a feeling or has he Is he giving any
Speaker 3: indication he might be dangerous?
Speaker 27: Well, he walks into my living space, like this is
Speaker 27: all going on in the.
Speaker 25: Bathroom basement, and like this morning.
Speaker 27: I had locked the door, and he goes around the front,
Speaker 27: walks right in the back door instead knowing that the
Speaker 27: bottom door has been locked. He walks right into my
Speaker 27: kitchen and I'm there.
Speaker 5: And he's like, I need to put these childs. Can
Speaker 5: I put these tiles out in your deck to dry?
Speaker 27: So, yeah, that kind of pisses me off, Like I
Speaker 27: don't I don't see, like, if what are my boundaries worth?
Speaker 25: Then, like I'm locking the door and you're still finding
Speaker 25: a way.
Speaker 27: To just walk into my house and please yourself.
Speaker 25: That upsets me because I don't think I.
Speaker 7: Should have to even say that to a contractor.
Speaker 25: I've never had a problem like that before with anyone here.
Speaker 3: Do you think if you asked him, if you ask
Speaker 3: him not to come, if you if you say, listen,
Speaker 3: I have some family problems I need to take care of.
Speaker 3: I want to stop the job. I don't want you anymore.
Speaker 3: You're you're paid up. Let's just call it quits right
Speaker 3: now until I resume or something. Would he just leave?
Speaker 3: Do you think?
Speaker 21: Wow?
Speaker 7: I don't know.
Speaker 25: The other issue is you should see the amount of
Speaker 25: craps that this guy has everywhere in my basement.
Speaker 27: Out the back, in my garage.
Speaker 25: It's like he's using me as a storage facility. He
Speaker 25: has everything.
Speaker 27: I mean, it would take him two days to clean
Speaker 27: it all up and get it out of my house.
Speaker 2: Better, you gotta start squatting in your base.
Speaker 3: Yeah, Wellie tell me this.
Speaker 23: So the guy moved in.
Speaker 6: Honestly, well, Alison started receiving mail.
Speaker 3: Alison, he hasn't spent the night there, has he, Yes,
Speaker 3: he got that she knows.
Speaker 25: Should show up until like two o'clock in the afternoon. Yes,
Speaker 25: he has spent the night.
Speaker 3: Yes, but listen, listen. You may have a problem with
Speaker 3: a squatter. Do you have any Do you have any friends,
Speaker 3: older gentlemen or friends that are that can come over. Yes,
Speaker 3: you may.
Speaker 2: You may want to.
Speaker 3: Have a talk with him, or you really should ask
Speaker 3: your neighbor to be there with you and have a
Speaker 3: friendly conversation on I need you out. I'm I'm going
Speaker 3: to get you know whatever, make up an excuse. I
Speaker 3: don't care, but you you need to get him out
Speaker 3: of there, especially if he's moving stuff in. Yeah, you
Speaker 3: don't want that to happen. You want that out of there.
Speaker 3: And that's what you need to do. And and and
Speaker 3: tell him to start moving his stuff. And you need
Speaker 3: him out by a certain date. And have that guy
Speaker 3: with you when you talk to him, just as a friend.
Speaker 15: Yeah, right, Listen.
Speaker 3: It is uncomfortable, Yeah, but I would recommend, especially if
Speaker 3: you're getting an icky feeling. No, I know, but you
Speaker 3: got to you gotta ask him again. Don't tell him
Speaker 3: you don't like him or you don't trust him. Give
Speaker 3: him another excuse, have a neighbor there to witness it,
Speaker 3: and give him a deadline date to be out of there.
Speaker 3: And and if he's not, I think you can lock
Speaker 3: him out. I mean you, you really can, especially if
Speaker 3: you're paid up to what he's done. I got to
Speaker 3: take a break. I'm sorry, I'm Tom Martinez. We got
Speaker 3: more coming up. Go with a sure thing Denver's Best
Speaker 3: roofer Excel Roofing dot com. You don't pay a cent
Speaker 3: until you're content. Time for an insurance check up free,
Speaker 3: no obligation. In comparison, call Compass Insurance paying too much
Speaker 3: your coverage at dozens of insurance companies find out now
Speaker 3: three oh three seven seven to one help. You'll think
Speaker 3: you're his only customer. Would you choose Frank durand the
Speaker 3: real estate Man dot com to list your home with
Speaker 3: Remax Alliance three oh three nine two zero sixteen twenty two.
Speaker 3: Hi Tom Martino, you're troubleshooter. Steve's got a comment on
Speaker 3: Alice in situation with that contractor what do you have
Speaker 3: to say about that, Steve?
Speaker 8: Well, I just abound one seeing that if he's got
Speaker 8: a bunch of stuff there, like she said, my first
Speaker 8: question to him before.
Speaker 16: I said anything would be he is any of that
Speaker 16: stuff that dot.
Speaker 8: Her house that he purchased for fifty per job.
Speaker 3: Well, that's good to know you're right, because if it is,
Speaker 3: then she gets to keep it, thank chat. I'm just
Speaker 3: hoping that she can get rid of him peacefully, you know,
Speaker 3: without him freaking out or something. He sounds like he
Speaker 3: might be a little weird. I mean, although maybe he's
Speaker 3: just more of of an emotional kind of guy. He's
Speaker 3: asking her to pray and he's saying that he's depressed
Speaker 3: and stuff. So it's weird. It's just a very awkward.
Speaker 3: It's a very awkward situation when things like this happen,
Speaker 3: especially when you're a single woman you have a guy
Speaker 3: in the house and you're not I mean, you're you are,
Speaker 3: You're a little off base. It's it's weird and I
Speaker 3: don't know, so so in any case, we're going to
Speaker 3: follow it along, though, I hope she keeps us informed.
Speaker 3: Brian says he has a follow up from an accident. Now, Brian,
Speaker 3: did you call us originally about this and your son?
Speaker 3: I did, Okay, I'm looking for the call. Tell me
Speaker 3: tell me about it. I'll remember it and I'll get
Speaker 3: the call go ahead.
Speaker 7: It might have been a couple of weeks ago when
Speaker 7: I called in and he he for some reason a
Speaker 7: new car that he purchased failed to get collision insurance
Speaker 7: on it, but at least got me. Yeah, and so now.
Speaker 3: He did the guy run a traffic light?
Speaker 7: He actually was a stop sign.
Speaker 3: Hele right there and was this This wasn't a Kia,
Speaker 3: was it?
Speaker 7: It was a k five uh huh twenty seven thousand
Speaker 7: dollars worth of damage?
Speaker 3: And so how did he is this car financed?
Speaker 7: It is?
Speaker 3: Then how how did he get this financed without collision coverage?
Speaker 7: That everybody I talked to about this says the exact
Speaker 7: same thing. Apparently Key of Finance and Progressive Insurance do
Speaker 7: not communicate because it's not a law that you have
Speaker 7: to have full coverage on that vehicle, and they don't know.
Speaker 3: No, there is no law that, yeah, you have to
Speaker 3: have liability dictated by the state. As far as collision coverage,
Speaker 3: it's usually a policy of the lender.
Speaker 7: Right, And that's every vehicle I've ever purchased, I've had
Speaker 7: full coverage all the works, he said when he was
Speaker 7: online checking off the boxes of what he wanted on
Speaker 7: it on progress his website, he had the option of
Speaker 7: either taking collision and also you and I so, and
Speaker 7: when he clicked on those, it of course jacked it
Speaker 7: up radically. He goes, well, I don't really need those,
Speaker 7: so he took them off and it allowed it.
Speaker 3: Then that's well that you can't blame them for not
Speaker 3: doing not protecting themselves. Do you get what I'm getting at, Brian.
Speaker 3: You can't blame them because really collision is to protect
Speaker 3: themselves because right now your kid can walk away from
Speaker 3: this car and go bankrupt on the loan and they
Speaker 3: don't have a way of getting the car fixed.
Speaker 7: Right, And we've talked about that, but then we thought
Speaker 7: about the kid got the ticket, he's going to go
Speaker 7: to court, and now I'm looking he wants my son
Speaker 7: wants to sue him, and say, yeah, well well you should.
Speaker 3: But does this Does the other driver have insurance?
Speaker 7: No? In fact, the next day he came back with
Speaker 7: insurance and a registration that he purchased, showed it to
Speaker 7: the judge or whatever, and he got his vehicle out
Speaker 7: of impound.
Speaker 3: The vehicle Yeah, okay, back, Yeah, they don't hold that
Speaker 3: against him. They'll let him have the vehicle if it's insured.
Speaker 3: But here's what I want to know, though, did the
Speaker 3: judge order restitution?
Speaker 7: I don't know yet because I keep asking my son,
Speaker 7: I go, when's the court date on that? Because all
Speaker 7: he did was he was able to go into whomever
Speaker 7: show him that I've got insurance on this truck now
Speaker 7: and I've got here that's registered to me. Now.
Speaker 3: Yeah, but he doesn't get to go off free just
Speaker 3: because I mean, he's he's responsible for the damage.
Speaker 9: I agree.
Speaker 7: He has contacted the Rapahoe County DA, and I guess
Speaker 7: they will go after him. But again, we can't find
Speaker 7: I can't find out what the court date is. I go,
Speaker 7: and that's what you just called.
Speaker 3: Why don't you call the district's attorney and find out? Now,
Speaker 3: does he have a loan on He does have a
Speaker 3: loan on this, right, he does. You may want to
Speaker 3: check one thing. Sometimes there are what's called fleet coverages
Speaker 3: on cars that are financed that automatically go into effect
Speaker 3: when the barrower coverage.
Speaker 7: Yeah, I think the agent that he talked with, he
Speaker 7: said that they do not have that at Progressive.
Speaker 3: No, it's not progressive, listen, I'm not talking about progressive.
Speaker 3: I'm talking about Key. I'm talking about the finance company.
Speaker 3: Finance companies have what's called forced coverage. And here's the
Speaker 3: way it works. At any given time, they have let's
Speaker 3: say a thousand vehicles financed, and they have this blanket
Speaker 3: coverage that automatically covers any of those vehicles that an
Speaker 3: owner drops.
Speaker 14: Now, I see.
Speaker 3: That, and it's called forced coverage. But I got to
Speaker 3: tell you something, even if that is in effect, the
Speaker 3: only thing it would cover is the lender for the balance,
Speaker 3: nothing else.
Speaker 8: Okay.
Speaker 3: It would not fix the car. It would pay off
Speaker 3: the loan.
Speaker 8: Okay.
Speaker 7: Well, and I talked to him about, you know, filing
Speaker 7: bankruptcy and walking away from it. He's worried because he
Speaker 7: has a top secret of clearance for Antarctica.
Speaker 3: He'll lose it.
Speaker 2: He'll lose it, and that's what.
Speaker 7: He's worried about, because he wants to go back down there.
Speaker 3: Well, then you need to help him. Somebody needs to
Speaker 3: pay the bill. You need to fix the car and
Speaker 3: keep it going. I mean how many? And then you
Speaker 3: need to sue this kid. But getting a judgment against
Speaker 3: this kid is not going to do anything.
Speaker 7: Yeah, I know, because certainly got to collect it, and
Speaker 7: if he doesn't have any money, that's right, worse than
Speaker 7: the sell his truck to pay for rest.
Speaker 3: Hey, Brian, your voice sounds familiar, Do I know you?
Speaker 7: Yeah, tomm you round?
Speaker 3: Okay, fine, okay, So listen man, this is a terrible situation.
Speaker 7: Yeah.
Speaker 3: Yeah, somehow he's going to have to pay it. I mean,
Speaker 3: I don't know how else to say it. He's got
Speaker 3: to pay it. Yeah, he's already got a loan. He
Speaker 3: can't get another loan on the car. I mean, how
Speaker 3: much does this car worth through? How much does they
Speaker 3: on it?
Speaker 7: He goes twenty on it right now, and.
Speaker 3: He's got another twenty in damage.
Speaker 7: Yeah, it's going twenty seven.
Speaker 3: Well, he'll be into the vehicle for more than it's worth.
Speaker 3: I'm sorry, I'm sorry, it's Brian. You don't want to
Speaker 3: hear it. It's an impossible situation for him, and he
Speaker 3: may lose his clearance, but that's probably, in my opinion,
Speaker 3: the smartest way out at this point. We have more
Speaker 3: coming up. I got to take this break. Go with
Speaker 3: a sure thing Denver's best roofer Excel roofing dot com.
Speaker 3: You don't pay a cent until you're content. Time for
Speaker 3: an insurance checkup free, no obligation. In comparison, call Compass
Speaker 3: Insurance paying too much your coverage at dozens of insurance
Speaker 3: companies find out now three O three seven to seven
Speaker 3: to one help. You'll think you're his only customer when
Speaker 3: you choose Frank durand the real estate Man dot com
Speaker 3: to list your home with Remax Alliance three oh three
Speaker 3: nine two zero sixteen twenty two. Tom Martino here three
Speaker 3: O three seven one three talk three O three seven
Speaker 3: one three eight two five five. Let's continue on the phone,
Speaker 3: Slam phones Today, Tony wants to talk about a transmission
Speaker 3: on a twenty fourteen Chevy Impala. Tony, what's going on?
Speaker 1: Man?
Speaker 29: Hey Tom, thanks for taking my call. Yes, sir, Yeah,
Speaker 29: I just said I had two questions. One was I
Speaker 29: think it was a few weeks ago.
Speaker 6: I don't remember.
Speaker 29: You guys were talking about, uh, the more modern type
Speaker 29: of transmissions in that a lot of times on some
Speaker 29: cars anyway, they were good for maybe one hundred thousand.
Speaker 3: Yeah. What one is that the scene CVT his fourteen
Speaker 3: in Pallette doesn't have that. You have a regular transmission
Speaker 3: if you want to hold on because I don't want
Speaker 3: you to be rushed. We'll take you right after the break.
Speaker 3: We got a lot more coming up. Don't hang up people,
Speaker 3: We'll get right to you. I'm Tom Martino. Go with
Speaker 3: a sure thing Denver's best roofer Excel Roofing dot com.
Speaker 11: You don't pay a cent until you're content.
Speaker 3: Time for an insurance check up free, no obligation comparison
Speaker 3: call Compass Insurance. Pay too much your coverage at dozens
Speaker 3: of insurance companies find out now three oh three seven
Speaker 3: seven to one help. You'll think you're his only customer
Speaker 3: when you choose Frank durand the real estate Man dot
Speaker 3: com to list your home with Remax Alliance three oh
Speaker 3: three nine two zero sixteen twenty two.
Speaker 1: Yea ripped.
Speaker 3: News needs you don't have.
Speaker 2: Run as as as we can.
Speaker 3: Shooter's gonna help.
Speaker 1: Come man, this is.
Speaker 2: The Troubleshooter Show.
Speaker 3: No Tom Martino, Hey Tom Martino here. It's been a
Speaker 3: very very busy the car day. We've been talking about
Speaker 3: every aspect of cars, including insurance. And I have a
Speaker 3: question I'm going to put out there and then maybe
Speaker 3: you guys can call. I think the answer is you
Speaker 3: can't do it. It's a text message. I have a
Speaker 3: dirt bike. It's not registered or license. I just have
Speaker 3: a tag to ride around on some land or whatever.
Speaker 3: So they have a dirt bike, and how do you
Speaker 3: secure it from theft. Well, you don't. They can pop
Speaker 3: that thing in a trunk in a pickup truck. I mean,
Speaker 3: you know, he said, there are electric disablers for spark
Speaker 3: plugs and circuits and hidden switches. Okay, so you can't
Speaker 3: start it. That's not going to keep someone from stealing it.
Speaker 3: What about things like the club maybe, or something you
Speaker 3: put around the handlebars of the wheels. That still is
Speaker 3: not going to keep someone from from taking it.
Speaker 6: Yeah, you can still look at you can pick fru.
Speaker 3: I know, you can pick the damn thing up with
Speaker 3: a hoist or something and load it. So, really, what
Speaker 3: do you do if you if you want to take
Speaker 3: it on the trail and you park it, I mean,
Speaker 3: what do you do? What do people do with dirt bikes?
Speaker 6: You'd almost have to keep it inside and put an AirTag.
Speaker 3: On it and then an alarm.
Speaker 6: Oh they you know, but a lot only keeps an
Speaker 6: honest man, honest.
Speaker 3: Yeah, I know. All right, Now let's go back to
Speaker 3: the phones. Three oh three seven one three talk a
Speaker 3: twenty fourteen Chevy, and Paula Tony had a question about it.
Speaker 3: He says, does it have that CBT transmission?
Speaker 6: No, it does not.
Speaker 3: It does not, which a CVT is continuously variable. Yeah,
Speaker 3: it's it's it's a better transmission in that it doesn't
Speaker 3: have moving parts, right, No, it definitely has movie I
Speaker 3: mean not as many movie.
Speaker 6: Not as many moving parts, that's for sure.
Speaker 3: And what else is good about it?
Speaker 6: They sell well? So other than that, I mean I've
Speaker 6: said before, you know, probably the best CVT on the
Speaker 6: markets inside the super.
Speaker 3: Why do they put why did they make CVTs? They're cheaper?
Speaker 6: Just fuel economy. Just about everything any of the manufacturers
Speaker 6: do is going to be attacking fuel economy.
Speaker 3: But is it cheaper to manufacture receiving? You know? Okay,
Speaker 3: So what's your question about your twenty fourteen Chevy.
Speaker 29: In pala Well, that was part of it was I
Speaker 29: was I didn't know what type of transmission I had,
Speaker 29: and I'm thinking, you know, I'd like the car to
Speaker 29: last for a while.
Speaker 14: And how many miles do you have on I just
Speaker 14: under sixty?
Speaker 3: Wow? That that car anymore? That car is pretty nice.
Speaker 1: It's very nice.
Speaker 8: Yeah, I really I really like you keep doing.
Speaker 6: The only thing you can really do is just scheduled maintenance.
Speaker 6: You know, Chevy has a very large timeframe and mileage span,
Speaker 6: but they say to do things like a transmission service. Personally,
Speaker 6: I recommend about every three years or thirty six thousand miles.
Speaker 3: What do you do flush?
Speaker 6: Well, I don't care for flushes. So but we say
Speaker 6: that one actually has a pan, we would drop the
Speaker 6: pan and drop the change the filter and ye, and
Speaker 6: so back up. There's the most cost effective means you
Speaker 6: can use trying to maximize life.
Speaker 14: Yeah, because I had it.
Speaker 8: I had it recently, Danda.
Speaker 29: Last year, I had a flush, was recommended at a
Speaker 29: dealership and I went ahead and did that.
Speaker 6: But then I heard you.
Speaker 29: Guys talking about that, and I thought I probably would
Speaker 29: have been better off having the hold.
Speaker 3: But you did have it flush. Did you have your
Speaker 3: filter changed?
Speaker 8: You know, I don't know.
Speaker 14: It's hard to know.
Speaker 3: You wouldn't with a flush. They don't problem.
Speaker 6: Yeah, typically they don't.
Speaker 1: I know that.
Speaker 6: I know that was a policy of rules. Even though
Speaker 6: they flushed it, they did change the filter. Also.
Speaker 3: It's almost like, why then if you're going to pull
Speaker 3: the pan, it's going to drain.
Speaker 6: A Yeah, you might as well just go ahead, you know,
Speaker 6: I drop the pan, change the filter, and do it
Speaker 6: the old confessional way. And if you do it at
Speaker 6: scheduled times, like I say three years a thirty six,
Speaker 6: then something like a flush is not necessary.
Speaker 3: So when did you have that done? That flush?
Speaker 29: That would that would have been I think it was
Speaker 29: in November of twenty three.
Speaker 3: Yeah, So does he bother during the filter? Now?
Speaker 6: I mean it's if everything came out good and he's
Speaker 6: not having any problems right now, then I would say no, Wait,
Speaker 6: let's say yeah, I just go ahead and wait until
Speaker 6: you said you had about sixty thousand on it, So
Speaker 6: wait until you get about up to ninety and maybe
Speaker 6: ninety five thousand and do a conventional service. Then sounds good.
Speaker 14: Can I ask you one other question about sure?
Speaker 2: Driving down?
Speaker 29: I drive up and down seventy a lot, and I
Speaker 29: always have I put it in like fourth gear on
Speaker 29: those you know where you're going downhill for like five
Speaker 29: minutes because I don't want to be right in the trade.
Speaker 1: Is that bad?
Speaker 14: Is that hard on that transmission?
Speaker 6: No? I mean I do the same thing.
Speaker 3: Is it easier on the transmission?
Speaker 6: I wouldn't say it's easier. You're playing different clutches, and
Speaker 6: so you get what they call engine breaking, which is
Speaker 6: going to pull back onto the bit so that you're
Speaker 6: not writing the brake all the way down that hill.
Speaker 6: Even if it was, butter're on the transmission. You know,
Speaker 6: if you're talking about keeping your breaks cool and being
Speaker 6: able to stay alive, it's still a better option.
Speaker 3: Okay, thanks, Tony, I appreciate sure. Three oh three seven
Speaker 3: one three eight two five five. Now it's Bennett has
Speaker 3: a two thousand and nine Volkswagen Beetle. Possible transmission issue. Bennett,
Speaker 3: I've heard about this Beetle before you bought it for
Speaker 3: your wife. Isn't that right?
Speaker 10: That is correct?
Speaker 3: And what's wrong with it?
Speaker 8: Now?
Speaker 10: Well, Tom, here's the thing. I've had it into the
Speaker 10: dealership for a week. They called today they said, we're
Speaker 10: not sure what's wrong. We'd like to change transmission fluod.
Speaker 3: What do you mean they don't know what's wrong? What
Speaker 3: was it in there for? To begin with?
Speaker 10: Well, what it is when my wife first starts to accelerate,
Speaker 10: it kind of hesitates, and then if she steps down
Speaker 10: on the gas a little more, she's good to go.
Speaker 10: And it doesn't do it all.
Speaker 3: The time, and why what did they want to do?
Speaker 8: Tom?
Speaker 10: This is what really frustrates me. They called today, they've
Speaker 10: had it a week. They said, why don't we just
Speaker 10: change transmission? Food in it for a thousand bucks?
Speaker 16: And that's very ridiculous.
Speaker 3: That's ridiculous, very ridiculous. That has nothing to do with
Speaker 3: the transmission.
Speaker 6: Break it to me. I'll do it for nine ninety nine.
Speaker 3: You want to listen look it, Bennett, what you described,
Speaker 3: I can't even imagine how changes.
Speaker 6: It almost it almost sounds more like he's getting a
Speaker 6: thwaller response.
Speaker 3: Prob Yeah, I mean this has nothing to do with
Speaker 3: the transmission. Most likely.
Speaker 10: Well, you know, Tom, I'm not sure. But when they
Speaker 10: call today, like I said, they've had it Monday through today.
Speaker 3: I would just take it, say don't do anything.
Speaker 10: We are my wife's going down to pick it up now.
Speaker 10: But my question is where do I take it? Where
Speaker 10: it And the problem is it doesn't do it every
Speaker 10: time when you first start out, No, I get it.
Speaker 10: Kind of hesitates. She steps out of the gas a
Speaker 10: little more in a way.
Speaker 3: She goes, that could be anything, Bennett, Honest to god, Bennett,
Speaker 3: let me ask you something. What dealer. Did you have it?
Speaker 3: Where did you have it?
Speaker 10: I had it a tiny and I'm very disappointed with him.
Speaker 3: Well, I'm disappointed that they want to change transmission fluid
Speaker 3: and see if it helps. At one thousand dollars, that's ridiculous.
Speaker 10: Well they even said today we're not sure if that'll
Speaker 10: carrier how much?
Speaker 3: Jeff, if he did service that transmission, would it be Oh?
Speaker 6: And that one we're looking at three eight?
Speaker 3: You know, Tom, and you don't need it. You don't
Speaker 3: need it. I would take it. I would take it
Speaker 3: over to share it in auto tech, you know what.
Speaker 10: And I think that's exactly what I'm going to do.
Speaker 10: But you know, Tom, I always say, if somebody's going
Speaker 10: to screw me, use a gun.
Speaker 3: Use a gun. Oh I've always heard never.
Speaker 10: Mind, Hey, I mean Griffin dollars to change transmission flud.
Speaker 3: Come on now, Griffin, what do you think with Action
Speaker 3: Automotive Colorado Springs. What do you think about that? Beetle hesitating, Yeah, no,
Speaker 3: I don't.
Speaker 19: I know that your transmission fluid exchange is not going
Speaker 19: to fix that problem. Yeah, it could be a it
Speaker 19: could be something simple, you know, with the throttle itself.
Speaker 19: I'm we'd have to look at it to know for sure.
Speaker 19: I could have a dirty throttle plate. It could have
Speaker 19: you know, smart flugs that are starting to get tired.
Speaker 4: I do know this.
Speaker 19: I worked for Volkswagen for six months and it was
Speaker 19: the worst six months of my life.
Speaker 3: How many miles on that, Bennett?
Speaker 10: It's under fifty?
Speaker 19: Oh wow, I'll tell you what you know. I'll pull
Speaker 19: a Jeff Spicoli. He brings it down to me, I
Speaker 19: could fix it and.
Speaker 10: Order is that to bring it? Tom?
Speaker 3: Well, no, you can't go all the way down to
Speaker 3: the Springs for it.
Speaker 4: If he wants to see the best looking technician he can.
Speaker 3: I didn't see that snapshot yet they were going to
Speaker 3: put up with that's a two for right there. So Bennett, seriously,
Speaker 3: you're closest to Sheridan right now that you could do.
Speaker 3: I would, That's what I would do.
Speaker 10: You know what, I think you're right, Tom. I love
Speaker 10: talking when you guys talk about shirt and I think
Speaker 10: they're honest enough. But you know the thing that gives
Speaker 10: me charging a thousand bucks to change your transmission for
Speaker 10: but we're not sure if that's gonna help.
Speaker 3: Well, first of all, they're positive. Let's put it this
Speaker 3: way they're positive it's not gonna help. I mean, why
Speaker 3: would they say we're not sure. I mean they they
Speaker 3: could have said we're gonna wash your windshield, we're not
Speaker 3: sure if it'll help. I mean, it's ridiculous. Three oh
Speaker 3: three seven one three eight two five five. Michael's got
Speaker 3: a comment on that VW issue. Go ahead, Michael, what
Speaker 3: do you think?
Speaker 23: Yeah, I'm assuming it's a new car, which probably means
Speaker 23: it has it's.
Speaker 3: An O nine, Man, it's an O nine.
Speaker 23: Oh it's no nine. Never, Mike, What were you.
Speaker 3: Gonna say, though, What were you gonna say?
Speaker 8: Oh?
Speaker 23: They got that silly auto start thing for the safety.
Speaker 3: Oh oh oh yeah yeah, yeah, you're right, the gold
Speaker 3: golf cart mode, I call it.
Speaker 23: I disabled that thing every time I start the car.
Speaker 3: Hate it. Thanks for calling man, Appreciate it. Three oh
Speaker 3: three seven one three eight two five five one. Clear
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Speaker 11: You don't pay a cent until you're content.
Speaker 3: Time for an insurance check up free, no obligation comparison
Speaker 3: call Compass Insurance. Paying too much your coverage at dozens
Speaker 3: of insurance companies find out now three oh three seven
Speaker 3: seven to one help. You'll think you're his only customer
Speaker 3: when you choose Frank durand the real estate Man dot
Speaker 3: com to list your home with Remax Alliance three oh
Speaker 3: three nine two zero sixteen twenty two. Hi, Tom Martinez,
Speaker 3: Let's talk to Susan real quick here, and then I'm
Speaker 3: going to go to Brian Burns at Compass Insurance about
Speaker 3: a lingering question we've had. Susan, you first, what's going on?
Speaker 24: Hi?
Speaker 3: Hi?
Speaker 24: I just wanted thanks for taking my call. I just
Speaker 24: want to let you know I talked to you about
Speaker 24: a little over a month ago about my Hyundai and
Speaker 24: uh not being able to get ahold of Corporate Hyundai
Speaker 24: to get reimbursed for not having my car and to
Speaker 24: reimbursements and everything I have been paid. I'm happy, Hi, Happy,
Speaker 24: everything's great.
Speaker 3: So I'm just so wonderful, no fooling. This is the
Speaker 3: Tucson and uh, the engine went bad. Hyundai replaced it.
Speaker 3: And now you wanted you wanted uh reimbursement for expenses.
Speaker 3: That's wonderful.
Speaker 24: Yes, And they told me I was entitled to that.
Speaker 24: I had three case managers. The third one was very rude.
Speaker 24: And after I talked to you last week and I
Speaker 24: don't know if it was a coincidence or whatever not
Speaker 24: last week that day they called me like an hour later,
Speaker 24: and I don't know what happened, but she is like
Speaker 24: my best friend.
Speaker 3: There's never a coincidence when you call the troubleshooter show
Speaker 3: sister that.
Speaker 5: It was amazing.
Speaker 24: Turn around.
Speaker 5: Yeah, I love it.
Speaker 24: I'm very happy.
Speaker 3: So thanks you, by the way, Seriously, we appreciate it.
Speaker 3: I love using my dinger on a Friday. She's got success. Okay,
Speaker 3: appreciate it. Thank you. Hey. Brian Burns Compass Insurance Group.
Speaker 3: Chuck called in earlier. Chuck was in an accident. It's
Speaker 3: his fault. He has Progressive insurance. Yeah, and he wants
Speaker 3: to fix his own car. I mean literally fix his
Speaker 3: own car, and they won't do it. They say, Nope,
Speaker 3: got to take it to a shop. Okay, Now, Brian,
Speaker 3: I know what if a roof, If I want to
Speaker 3: do my own roof on a house, claim, can I
Speaker 3: do it?
Speaker 10: You can?
Speaker 28: You can do your own. They know in both the
Speaker 28: autos and the home they have the right to inspect
Speaker 28: of course.
Speaker 7: Uh.
Speaker 28: And they're you know the issue and I've had this
Speaker 28: happen actually.
Speaker 1: Uh.
Speaker 28: The issue that comes into play is that when you're
Speaker 28: trying to get profit, trying to determine that if you're
Speaker 28: not an authorized business, like you don't have a certain
Speaker 28: you know, amount for a bid that you're sitting in there,
Speaker 28: they'll pay, uh for reasonable profit. But that's where it
Speaker 28: has become difficult, is if you're not an established business
Speaker 28: trying to come up with the value of that profit.
Speaker 3: But I mean, how does he fight this? They told you, Chuck,
Speaker 3: they will not pay. Is that right? Is Chuck on?
Speaker 2: I thought it was Chuck And uh.
Speaker 3: Chuck, what did they say when you said you're going
Speaker 3: to do the repairs yourself?
Speaker 12: Well, they said I had to bring it into the
Speaker 12: shop and they tear it down and then they would
Speaker 12: fix it and then they would pay for it.
Speaker 3: What if they what if a professional shop gave you
Speaker 3: the estimate and they paid for it.
Speaker 28: I was going to say, Tom, exactly what.
Speaker 3: If they if the shop gave you the estimate? How
Speaker 3: about all this you got?
Speaker 18: Maid'll generally go around though, what's that mark? How about
Speaker 18: all the supplemental claims it typically happened?
Speaker 28: What about it bro on the auto insurren side of things?
Speaker 28: I mean, well that's the I mean, does he have
Speaker 28: experience doing this? Is he does he do this?
Speaker 3: Fort Are you qualified? Chuck?
Speaker 12: I used to do it when in my younger days. Yes,
Speaker 12: I did, but I gave him an estrumaut from a
Speaker 12: body shop.
Speaker 3: I think. Okay, you did give him an estimate from
Speaker 3: a body shop. Yes, and they won't write the check,
Speaker 3: mineus your deductible.
Speaker 28: No, okay, And I'm looking. I'm actually reading a progressive
Speaker 28: policy as we speak, trying to find did they show
Speaker 28: you in the policy where they have the right to
Speaker 28: withhold the money?
Speaker 3: No?
Speaker 28: Well, that's the first thing I would ask for. Show
Speaker 28: me in my policy where this is where this is
Speaker 28: restricted or it's not right?
Speaker 3: Exactly? Show me the writing.
Speaker 28: Yep, because I'm reading it. I haven't found it yet.
Speaker 28: I'm underneath the collision and comprehensive and physical damage portion.
Speaker 28: I see where they have the right to inspect the
Speaker 28: property at any point during the problem.
Speaker 3: Okay, that's what you do. Then you say, I talked
Speaker 3: to an insurance expert and they told me that you
Speaker 3: need to show me where you can turn me down
Speaker 3: in that policy. I need to see the wording because
Speaker 3: all I want is exactly what another shop would get,
Speaker 3: and I'm willing to take the payment as full settlement.
Speaker 12: Jack Tom. I argued with them and they just said
Speaker 12: absolutely not to bring it.
Speaker 3: Did you say to them, I want to see it
Speaker 3: in the policy.
Speaker 12: And I will do that and see what happens.
Speaker 3: Just ask them to please point out in the policy
Speaker 3: language exactly where they can turn you down as the
Speaker 3: hit the repairman.
Speaker 5: Just ask him, Okay, I will do it.
Speaker 3: Call us back, call us back. I'll be happy to
Speaker 3: talk to you about it, Chuck. Thank you. Brian Burns
Speaker 3: Home of the Insurance Health Center three oh three nine
Speaker 3: nine six nine thousand. They'll tell you if you're paying
Speaker 3: too much, if you have a good deal, if they
Speaker 3: can beat it or not, and about your coverage. It's
Speaker 3: all free. Three oh three nine ninety six nine thousand.
Speaker 3: Now we have Anthony has an issue with a starter. Anthony,
Speaker 3: what's going on?
Speaker 8: Hey? How you doing today?
Speaker 3: Tom? What's happening with you?
Speaker 21: Man?
Speaker 16: I've got an old seventy seven custom F one fifty.
Speaker 16: Pretty fun truck if you ask me about. It's Gonnakna
Speaker 16: three hundred.
Speaker 8: It's got old three hundred straight six in.
Speaker 7: It, carb rated.
Speaker 16: I'll go run to the gas They'll start right up
Speaker 16: immediately when I get in it. After it's cold, you know,
Speaker 16: all overnight whatever.
Speaker 8: Yeah, right up, no problem.
Speaker 16: I'll go run it to a gas station and go
Speaker 16: to Low's sitting in parking lot for ten minutes, maybe go.
Speaker 8: Back to start it, and it turns and turns, and I'll.
Speaker 16: Have to floor it on the with the gas pedal.
Speaker 3: We're having so many similar issues with cars not starting
Speaker 3: after they warm up.
Speaker 6: Well, I'm that one there. Yeah, very high possibility.
Speaker 3: Why because of the age of that vehicle.
Speaker 16: Because that fuel line goes right up over the engine
Speaker 16: and get the other side of the carburetor and that's
Speaker 16: all hot right there. I'm like God, because I did
Speaker 16: everything I did, rebuilt the car.
Speaker 3: Now does it happen in the winter?
Speaker 13: Oh yeah, yep.
Speaker 16: Happens then too?
Speaker 3: What why would it happen then?
Speaker 8: I mean unless I didn't, I could.
Speaker 3: Not let it cool. Let me ask you this, how
Speaker 3: long has it been going on? How long has it
Speaker 3: been going on?
Speaker 16: Oh? Ever, since I got it a couple couple of years.
Speaker 6: Now I just dealt with it.
Speaker 8: I just sit there and wait for it.
Speaker 16: To cool down a little bit, and then it finally
Speaker 16: starts after a while.
Speaker 3: Griffin, what do you think a little ether?
Speaker 19: I'm not as I'm not as familiar with the with
Speaker 19: the older carbureting systems like that. I'd have to actually
Speaker 19: get eyes on it to check that out.
Speaker 5: Yeah, yeah, yeah, I don't know.
Speaker 16: I was thinking wrapping the fuel lines seeing if it'll
Speaker 16: stay cooler.
Speaker 14: Maybe doing that, but I.
Speaker 3: Willn't definitely be a good start, right, Well, yeah, you
Speaker 3: got to do something to to at least mitigate the heat.
Speaker 3: But it doesn't make sense to me. Maybe you guys
Speaker 3: feel differently that it would happen in the winter.
Speaker 6: Well, the proximity of the fuel line next to the engine.
Speaker 3: You do. Do you know they sell something.
Speaker 16: Called the heat right over the valve covers?
Speaker 3: Okay, do you know they sell something called heat shield?
Speaker 3: Have you ever seen heat shield.
Speaker 16: I have, And that's why before I went and bought it,
Speaker 16: I was like, God, I should have someone can't hurt.
Speaker 3: I know this, It can't hurt.
Speaker 16: No, wrap all the lines right there and see if
Speaker 16: it keeps it cooler.
Speaker 3: Right, and some heat shield you wrap. Some heat shields
Speaker 3: you just put on one side. It depends on what
Speaker 3: kind of over.
Speaker 16: The injection system. I'm thinking about just going injection system.
Speaker 15: I'm not sure yet.
Speaker 14: Converting it?
Speaker 8: Oh?
Speaker 3: Really? Would that do away with it?
Speaker 6: He's gonna be running a lot higher fuel pressures at
Speaker 6: that point.
Speaker 3: When you convert to injection though. He has to do
Speaker 3: pumps and everything. Right, yep, you love the truck that much?
Speaker 8: Oh yeah, yeah, I wouldn't. This one will number.
Speaker 6: Sell ever.
Speaker 4: For that to do that, that conversion.
Speaker 15: Yep, yep, they make a kick.
Speaker 16: You have to get a kind of I got a
Speaker 16: guru guy that I've done work with and he knows
Speaker 16: that stuff. He's like, it's a little expensive two to
Speaker 16: three grand, but there's a system for it.
Speaker 4: Yeah, it's is it really not that? They're really not
Speaker 4: that hard.
Speaker 19: I just did one on a sixty eight Cougar and
Speaker 19: converted to fuel injection. It turned out awesome, and it's
Speaker 19: it's really not that difficult.
Speaker 8: That's what everybody's kind of saying.
Speaker 16: A couple of people I have talked to say, converted
Speaker 16: to fuel injection that on eliminate that.
Speaker 6: For Yeah, those old story.
Speaker 3: How many miles did you say.
Speaker 12: We're on it?
Speaker 8: Read?
Speaker 16: I didn't, but it has one hundred and thirty eight thousand.
Speaker 3: Well, and how long have you had it? A few years?
Speaker 3: You said?
Speaker 7: Right, I've had it two years.
Speaker 16: I bought it from my dad two years ago and
Speaker 16: he's had it his whole life.
Speaker 3: Yeah, very cool man, That is very cool.
Speaker 8: All right, that's the cool truck. I like it. Thanks Tom,
Speaker 8: thank you.
Speaker 3: We have more coming right up on, Tom Martine go
Speaker 3: with a sure thing Denver's Best roofer Excel Roofing dot com.
Speaker 11: You don't pay a cent until you're content.
Speaker 3: Time for an insurance check up free no obligation comparison
Speaker 3: call Compass Insurance paying too much your coverage at dozens
Speaker 3: of insurance companies find out now three O three seven
Speaker 3: to seven to one help. You'll think you're his only
Speaker 3: customer when you choose Frank durand the real estate Man
Speaker 3: dot com to list your home with Remax Alliance three
Speaker 3: oh three nine two zero sixteen twenty two. Hey Tom
Speaker 3: Martina here three three seven one three talking listen, Chuck.
Speaker 3: I just said to call Progressive and ask them to
Speaker 3: see in the policy where they can refuse to pay
Speaker 3: for the repair if you do it yourself. Chuck, you
Speaker 3: just called them already, my dead Tom.
Speaker 12: And what they said is when this started, I had
Speaker 12: to send in the video of the damage to the
Speaker 12: car with pictures, which I did, and they sent back
Speaker 12: an estimate. I take it back. They sent back, Yeah,
Speaker 12: an estimate of what they would pay, and they said,
Speaker 12: that's all we're going to pay unless you take your
Speaker 12: car to a qualified body shop and have it tore
Speaker 12: down and repair it. Then we'll pay them. But all
Speaker 12: we'll going to pay now is yestimak that we gave you.
Speaker 12: Yestimateth they gave me is two thousand dollars. And the
Speaker 12: power mirror on my car to replace, he said, just
Speaker 12: to buy the part cost fifteen hundred dollars. So have
Speaker 12: you ever seen an estimate on a video and pictures?
Speaker 3: But here's what they're saying. Here, here's what they're saying, Chuck.
Speaker 3: They're saying that they don't know if they can rely
Speaker 3: on you to do it without getting some kind of
Speaker 3: professional opinion on what it will cost to fix. You
Speaker 3: can get a professional estimate, but they don't have to
Speaker 3: do the fixing as long as it's a professional estimate.
Speaker 3: That's what I'm getting at.
Speaker 12: No, it was a professional estimate the one I gave them.
Speaker 3: And did they tear it down and look at it?
Speaker 12: No, they said the only way we're going to tear
Speaker 12: it down there.
Speaker 3: Where are you going to fix your car? Chuck? Where
Speaker 3: are you going to fix it?
Speaker 12: It's called uh Perry and Terry Autobody shop.
Speaker 3: No, No, you said you were going to do the work.
Speaker 12: No, but do I got the estimate at That's right?
Speaker 3: Well, Perry and Terry. It is a good shopper, used
Speaker 3: to be a great shot.
Speaker 12: But what I mean is they are yeah, okay, so.
Speaker 3: You're saying that progressive will not will not recognize me.
Speaker 12: Let me do the body work if I won because
Speaker 12: they gave me an estimate when they looked at the
Speaker 12: pictures in the video and they says, that's all we're
Speaker 12: going to pay. Okay, you're now the way they're going
Speaker 12: to fix it is if I take it to Terry
Speaker 12: and Perry and have it tore down and have them
Speaker 12: do the work. Then they'll pay them to do it.
Speaker 3: Okay, they have a right at Progressive to inspect the
Speaker 3: car and to estimate the car. I don't I think
Speaker 3: they're stepping a bit. Who do you talk to when
Speaker 3: you call Progressive?
Speaker 5: Well?
Speaker 12: I got an agent to begin with, and then he
Speaker 12: could not answer the questions that I asked.
Speaker 3: No, but when you call back, who do you talk
Speaker 3: to the same person over and over?
Speaker 1: Uh?
Speaker 12: Sometimes yes? And then I talked to a supervisor, a
Speaker 12: supervisor and she and you're go.
Speaker 3: Through a broker? Are you going directly to Progressive?
Speaker 12: True Progressive?
Speaker 3: So it's an eight hundred number.
Speaker 12: Yes.
Speaker 3: I want Brian to look into this. I don't think
Speaker 3: he has to look into your problem. I want him
Speaker 3: to look into self repair because they are not allowed
Speaker 3: to refuse you to fix. They can limit what they
Speaker 3: pay based on a professional specially.
Speaker 2: Exactly what they're saying right now if you listen to them.
Speaker 12: Yeah, that's what they're saying. That they look at the video, Chuck,
Speaker 12: can they look at the picture?
Speaker 8: Chuck?
Speaker 3: Please don't say it again, Chuck, please stop? Okay, stop
Speaker 3: the loop I hear you. Well, here's what I'm saying.
Speaker 3: I think that if you literally had a body shop
Speaker 3: do an itemized estimate, you could do the repairs because
Speaker 3: all they care about is the that they're not overpaying.
Speaker 18: But they're gonna have he's gonna have to pay someone
Speaker 18: to tear down and really figure out your.
Speaker 3: Insurance, your insurance. Do you have a loan on this car?
Speaker 12: By the way, No, I don't.
Speaker 3: Then your insurance doesn't care if you do it correctly
Speaker 3: or not. The only thing your insurance cares is that
Speaker 3: they don't overpay. That's the only thing they care about.
Speaker 3: That's why they gave you a low ball estimate. If
Speaker 3: you want to do it yourself, they don't trust your
Speaker 3: estimating skills, and they don't trust Perry and Terry for
Speaker 3: a cursory. Look, what they're saying is they want to
Speaker 3: know how much this is going to cost from a professional,
Speaker 3: and when they find out, I don't think you'll have
Speaker 3: a problem getting a check. The problem is once a
Speaker 3: professional tears it down and estimates it, you're going to
Speaker 3: have your car in a bucket of parts sitting in
Speaker 3: a body shop, and that's going to cost you to
Speaker 3: get estimated. So you're between a rock and a hard place.
Speaker 3: They're not saying they won't let you fix it. They're
Speaker 3: saying that they have the right to a professional estimation
Speaker 3: of damages. I don't know why they don't send their
Speaker 3: own adjuster out. I don't understand that part.
Speaker 18: Because it's widely because an adjuster is not going to
Speaker 18: tear it down, you know what I'm saying?
Speaker 3: Yeah, but Mark, how many times do they really need
Speaker 3: an adjuster to tear it down?
Speaker 6: My god?
Speaker 18: Man, I'm thinking of when ADDIE's car got rear ended
Speaker 18: on twenty five.
Speaker 2: If you looked at it, just the trunk was kind
Speaker 2: of pushed in.
Speaker 3: Get it.
Speaker 18: The bottom line, Oh, the bottom line was the frame
Speaker 18: got bit So.
Speaker 3: I get it.
Speaker 2: Who would have known?
Speaker 3: Yeah? No, So what you're saying is they're not gonna
Speaker 3: And here's another thing. If you start your own repairs, chuck,
Speaker 3: and then you go ahead and need an auxiliary claim,
Speaker 3: they're not gonna believe that either.
Speaker 10: True.
Speaker 3: But can I ask something? And I'm not saying you
Speaker 3: don't have the right, I'm asking why do you want
Speaker 3: to do it yourself?
Speaker 12: Well, because I want the car fixed the way I
Speaker 12: want it fixed.
Speaker 3: What does that mean? To tell me what that means,
Speaker 3: because I don't think you can do it as well
Speaker 3: as Perrie.
Speaker 12: Andary Well probably not.
Speaker 3: But then tell me why are you trying to let
Speaker 3: me and just be straight with me? Chuck? Are you
Speaker 3: trying to make some money on this?
Speaker 12: Maybe no?
Speaker 3: Uh huh? Then what's the reason if he did? Who cares?
Speaker 3: I mean, I don't care. I'm but I'm asking. I
Speaker 3: don't care. I want to ask. I want to know
Speaker 3: his motivation. There's got to be a motivation, otherwise you
Speaker 3: would take it to a shop and have it done.
Speaker 12: Tom, I'm an old timer. I'm maybe four years old,
Speaker 12: and I've never been in a wreck for the last
Speaker 12: fifty years. I was in a wrec fifty years ago.
Speaker 3: And but Chuck, I'm just asking a simple question. Why
Speaker 3: is it so important that you do the work?
Speaker 12: It's not that important to me. What tease me off,
Speaker 12: Tom is they won't give me a good estimate on
Speaker 12: the car so I can do what I want with
Speaker 12: the money.
Speaker 3: Is it possible you're not going to fix the car?
Speaker 12: It's I could flip a coin right now, So.
Speaker 3: Chuck Waite, that's where so I do have the motivation?
Speaker 3: You would rather just get paid for the damage. You're
Speaker 3: allowed to do that. Did you know that you're allowed
Speaker 3: to do that?
Speaker 2: I told you it doesn't have to be secretive.
Speaker 3: Man, if you don't have a loan on that car,
Speaker 3: and they're not, you don't have a lender that is
Speaker 3: a named insured, you have every right to collect every
Speaker 3: penny for every piece of damage, and you do not
Speaker 3: have to fix it. However, Progressive will cancel the insurance
Speaker 3: after that, which is fine. But you have a right
Speaker 3: to be paid. And in fact, if you get the estimate,
Speaker 3: how much was the estimate from Perrietary.
Speaker 12: Thirteen thousand, four hundred dollars?
Speaker 3: Okay, I believe that you have a right to get paid,
Speaker 3: and you can probably go to the insurance commissioner and
Speaker 3: put in a formal complaint and get You have a
Speaker 3: right to get paid for your damage. There's no two
Speaker 3: ways about it. I just needed to know your motivation.
Speaker 3: Now it makes sense to me. Why don't you just
Speaker 3: tell them you want to get paid and you don't
Speaker 3: plan on fixing your car. You're allowed to do that.
Speaker 12: I did, and they called me. We gave you an estimate,
Speaker 12: and that's all we're paying.
Speaker 3: You until you can prove them differently. That's what they're
Speaker 3: challenging you. They're challenging you to have it professionally assessed.
Speaker 3: And you have one, so you may want to sue
Speaker 3: them for the thirteen thousand dollars and sue them in
Speaker 3: bad faith if they don't pay a claim. Listen to this,
Speaker 3: a righteous, legitimate claim you you can sue them for
Speaker 3: treble damages. And perhaps you ought to see an attorney
Speaker 3: about bad faith insurance, because truly, Chuck, you can do
Speaker 3: anything you want with the money. You do not have
Speaker 3: to have that car repaired. It's not financed. I'm Tom Martino.
Speaker 3: We have more coming up. Go with a sure thing
Speaker 3: Denver's Best roofer Excel Roofing dot com. You don't pay
Speaker 3: a cent until you're content. Time for an insurance checkup free,
Speaker 3: no obligation. In comparison, call Compass Insurance paying too much
Speaker 3: your coverage at dozens of insurance companies find out now
Speaker 3: three oh three seven to seven to one help. You'll
Speaker 3: think you're his only customer when you choose Frank durand
Speaker 3: the real estate Man dot com to list your home
Speaker 3: with Remax Alliance three oh three nine two zero sixteen
Speaker 3: twenty two. All right, why not finish the great call
Speaker 3: from Joseph three three seven. Well, I'll just give out
Speaker 3: our number three oh three Martino. You can call it
Speaker 3: twenty four to seven. Leave a message. We will get
Speaker 3: back to you. Three oh three six two seven eight
Speaker 3: four six six Jo. What's going on? Yes?
Speaker 26: I don't ever remember me. I called Tuesday, I think,
Speaker 26: or Wednesday about a eviction.
Speaker 3: Problem I have, Yes, sir, Are you the one that
Speaker 3: we really do feel bad for you? Man? Are you
Speaker 3: the one that sent your money away in a ups package?
Speaker 12: Yes?
Speaker 3: Wrapped in foil?
Speaker 6: Yes?
Speaker 3: Okay, what did you want to talk about? I look
Speaker 3: at there's not much we can do about it, did you?
Speaker 24: For those listening?
Speaker 3: For those listening, this guy was scammed and somebody told
Speaker 3: him to send his money to them because he was
Speaker 3: under investigation for child pornography. And if he sent the
Speaker 3: money out of his account, yeah, and if he sent
Speaker 3: the money from his account, they would send it back
Speaker 3: when they were done. He took out forty grand in
Speaker 3: ten thousand dollars increments at a time, wrapped it in tinfoil,
Speaker 3: and you ps did to the scammers? So what did
Speaker 3: you want? What do you call them about now, Joseph,
Speaker 3: I don't know what to do man to help you.
Speaker 26: By the way, well, in the first place, I didn't
Speaker 26: ask for money.
Speaker 14: I never know.
Speaker 3: No, no, no, we know that, we know that.
Speaker 26: I follows you since you started. You're a very good man.
Speaker 26: I listen to your program all the time because you
Speaker 26: give some very good advice and help a lot of people.
Speaker 13: So that's that's.
Speaker 6: Nice of you.
Speaker 13: That's horrendous.
Speaker 26: But the other day, mister Major asked your phone caller
Speaker 26: or your phone answer to call me and tell me
Speaker 26: Mark wanted to talk to me about it and help.
Speaker 26: Uh So I waited on the uh hold for a.
Speaker 3: We're running out of time, Joseph. By the way, you
Speaker 3: sent us your bank stage Joseph, Joseph, hold on, I
Speaker 3: want to put you on hold, hold tight. Yeah, we
Speaker 3: want to talk to you off the air. We did.
Speaker 3: We did looks at your statement. You were ripped off
Speaker 3: and we're very very sorry about it. But I don't
Speaker 3: think there's much we can do about it. Hold on,
Speaker 3: by the way, uh Kemera Transmission Jeff vic Transmissions Denver
Speaker 3: dot com and then Actionautomotive Service dot com.