Speaker 1: Ripped off, news, need advice.
Speaker 2: Who you don't help, you'll come running, suspasses the can show.
Speaker 1: Shooter's gonna help.
Speaker 3: Come man, this is the Troubleshooter Show now, Tom Martine, welcome,
Speaker 3: Welcome to the show.
Speaker 4: As you know, it's the only show of it's kind.
Speaker 5: We're here to solve problems, answer questions, take complaints. Our
Speaker 5: goal in life is to make your life just a
Speaker 5: little bit better. If you've been ripped off or taken
Speaker 5: advantage of, maybe you got a bad landlord that's given
Speaker 5: you the business, maybe a contractor that took money and
Speaker 5: ran or won't finish the job. And of course today
Speaker 5: is Friday, so it's car Day and we have got
Speaker 5: a lot of great guests in today from Colorado Springs.
Speaker 5: We have Jesse Schillinger with honest Act You're ri and
Speaker 5: these guys have been on a referral list. How long
Speaker 5: have you guys been with us now, man, I mean
Speaker 5: it's been a long time. Ten I'd say pretty close
Speaker 5: to ten. Hit her, make sure you got your mic on.
Speaker 5: And then of course Kevin Caulkin shareed an auto tech.
Speaker 4: What's going on, Kevin? How I'm doing great?
Speaker 6: Man?
Speaker 5: And then Jeff, I'm here. There you are, there's Tom Martine.
Speaker 4: Hello Tom, let me put up the right picture here
Speaker 4: of all you mind. Nice of you to join the
Speaker 4: show today. You know, I was okay, I was gonna
Speaker 4: say I didn't touch anything, Yes, but I did. I
Speaker 4: touched myself and I was too late anyway. So here
Speaker 4: Actually I'm not going to touch that one. Anyway, I
Speaker 4: did touch a button. It's a long story I'm not
Speaker 4: going to get into right now. Three O three seven
Speaker 4: one three talk seven one three eight two five five.
Speaker 4: So there you are, one in all. And if you
Speaker 4: could just put a curtain over Jesse, that would be good.
Speaker 4: Then we'd have a perfect picture right there. And anyway,
Speaker 4: we're here to help you solve problems, answer questions. Take
Speaker 4: So what do we got going on? You were talking
Speaker 4: to them? Uh, just the introduction.
Speaker 5: That was that man, I forgot about a just pick
Speaker 5: camera transmission and that's about it. I didn't even get
Speaker 5: to ask questions yet. I'll tell you this one.
Speaker 4: We ask some questions on the what we we always
Speaker 4: ask for car Dad because people want to know.
Speaker 5: Well, I went right to the business aspect. I talked
Speaker 5: to all of them, and man, they're booming.
Speaker 4: They are.
Speaker 5: The car business is kicking ass. Now why Yeah, why guys?
Speaker 5: That is a great question.
Speaker 4: Yeah, why why is it kicking ass?
Speaker 7: A lot of people are keeping cars longer than they
Speaker 7: used to, so a lot of these older vehicles that
Speaker 7: you know, three or four years ago probably would have
Speaker 7: hit the bricks, you know, they take them out of
Speaker 7: the crusher.
Speaker 4: They're fixing them, so they're putting money into it.
Speaker 7: Yeah, the cost of replacing that vehicle, if so far,
Speaker 7: exceeds the cost of repair.
Speaker 4: And interest rates are crazy, so.
Speaker 7: Yeah, they're more motivated to fix what they've already got.
Speaker 5: Are you seeing literally year over year more transmission rebuilds
Speaker 5: this year?
Speaker 4: Jeff?
Speaker 7: Definitely. We're kind of what to use another term, you know,
Speaker 7: shoulder season right now, because we're not real hot, not
Speaker 7: real cold, you know, those big swings and temperatures tend
Speaker 7: to kill transmissions a lot more often. So we're seeing
Speaker 7: a few of the overhauls momentarily, but that's going to
Speaker 7: ramp back up as soon as a temperature change.
Speaker 4: Yeah, that's crazy. I didn't even think about that.
Speaker 5: So almost like an HVAC company, that hot and cold
Speaker 5: swings really ignite your business.
Speaker 4: Were you you're more solid, right, meaning all year?
Speaker 8: Sure?
Speaker 4: Yeah, we have a question on a twenty eighteen Ford Edge, Christy.
Speaker 4: What's going on, Christy?
Speaker 9: Well, basically, I hit a deer. I was by a
Speaker 9: deer last year, so I had to buy a new car. Sorry,
Speaker 9: and I went, you know, I researched everything, and I
Speaker 9: bought a twenty eighteen Ford Edge with about seventy thousand
Speaker 9: miles on it. I got the extended warranty to cover
Speaker 9: my butt.
Speaker 4: How many miles did I have on it?
Speaker 9: About seventy I think when I got it.
Speaker 4: Okay, and you bought an extend you know, used car
Speaker 4: extended warranties are very bad. But what did you buy?
Speaker 4: What kind?
Speaker 10: Continental?
Speaker 11: Absolutely?
Speaker 12: Now it was the one that they offered.
Speaker 4: I really didn't How much did you pay for it?
Speaker 9: I think it was between two and three thousand dollars?
Speaker 4: And I guess the assumption is there not covering something?
Speaker 12: Well, Monstery short, there is a TSB on certain board
Speaker 12: cars of different times, so there's a defect that allows
Speaker 12: two mechanicitrees to get into the motors.
Speaker 4: Yeah, they won't.
Speaker 9: Cover that, No, because it's not all of them and
Speaker 9: it's not a safety issue.
Speaker 4: Well, no, held on it. They won't cover it because
Speaker 4: it's a manufacturer a recall.
Speaker 9: So the the warranty accepted the claim, but they're not
Speaker 9: covering They're not covering bolts, nuts, screws, gaskets. They're only
Speaker 9: paying one hundred and twenty five an hour for labor.
Speaker 4: So you're lucky you're getting anything on that because it's
Speaker 4: a pre existing condition. You really are. You're lucky you're
Speaker 4: getting anything on that.
Speaker 9: I feel like it should be Ford's problem, But.
Speaker 4: Well, why isn't hold on When was this recall or
Speaker 4: when was this service bulletin published? Yeah, it's not a recall,
Speaker 4: it's just a public I understand. When was it.
Speaker 12: Published years ago?
Speaker 9: I think, well it was it twenty eighteen.
Speaker 4: That was kind of on you to check to see
Speaker 4: that they were done.
Speaker 13: Yeah, seeh I never even and it was well, had
Speaker 13: you brought that car over to Kevin for a pre
Speaker 13: buy inspection for one hundred and twenty bucks that shared
Speaker 13: in Auto tech Jesse, do you guys do those that
Speaker 13: honest accurate auto in the springs?
Speaker 4: Absolutely?
Speaker 11: What do you.
Speaker 4: Charge one hundred and fifteen? Okay, around the same price
Speaker 4: there one hundred and fifteen or did you say one fifty, yeah,
Speaker 4: one fifteen, one fifteen, one twenty. Listen what I'm saying, Christy.
Speaker 4: They would check all of that, So it's hard when
Speaker 4: you buy it after the fact and have it checked.
Speaker 4: Even within a lot of people don't have a car
Speaker 4: check because they bought the extended warranty, which is not
Speaker 4: That doesn't save you. So bottom line is this, how
Speaker 4: much out of pocket are you going to have? Got?
Speaker 14: That sounds my detectibles one hundreds.
Speaker 7: The TSB requires replacement of lung block.
Speaker 4: Yeah, wait a minute, we're talking about the whole engine.
Speaker 4: That is correct. Wait a minute, that TSB. They did
Speaker 4: the dealer mention this at all to you?
Speaker 15: No?
Speaker 9: I found out on my own.
Speaker 4: Guys, does the dealer have any obligation? I don't think
Speaker 4: they do with a car as is, But I bet
Speaker 4: you they knew about this service bulletin.
Speaker 10: Oh they did.
Speaker 9: When I walked in and asked about it, he said, yeah,
Speaker 9: we know about that, but it's very common issue.
Speaker 5: I think almost every used car you would buy would
Speaker 5: have at least one TSB out on it.
Speaker 4: Yeah, but mark not a TSB to replace the engine? Yeah,
Speaker 4: but was her? Was your vin actually affected?
Speaker 16: So it wasn't by Vin.
Speaker 9: It was just you know, random ones. I don't even
Speaker 9: think they know which actual car we're defective until.
Speaker 4: I don't think it was even random. I think it's
Speaker 4: just I think it is VIN numbers, isn't it?
Speaker 17: Or is it?
Speaker 4: It's a manufacturer defect in the motor. Wait, it's a
Speaker 4: manufacturer defect for the entire motor.
Speaker 17: Yeah, but they're not. They're not taking caress.
Speaker 4: But but did the did Ford pay for any of
Speaker 4: the long blocks? No? Wait a minute, comes.
Speaker 17: This was released like three years after it happened. It's
Speaker 17: had a warrant if them, we're already out of warranty,
Speaker 17: so they just released it as a TSB.
Speaker 9: And there is a class action lawsuit for joining.
Speaker 4: Well, get on it. But you're gonna there's not much
Speaker 4: you can do on this one. Christy, I hate telling
Speaker 4: you this.
Speaker 12: Well, I feel bad.
Speaker 9: The guys that so long have been very nice, and
Speaker 9: I know they're not.
Speaker 4: I didn't know you did business at Phil Long. They suck.
Speaker 17: But why isn't the extended warranty taking care of this?
Speaker 4: Well?
Speaker 11: I think they are, but they're not covering four thousands
Speaker 11: of them?
Speaker 4: Well why yeah, why aren't?
Speaker 5: Why are they taking partial Why are they making a
Speaker 5: partial payment on it?
Speaker 9: Well, because it says they don't cover nuts, bolts, screws, fluids, taxes,
Speaker 9: and the only pay guys like, wait.
Speaker 4: A minute, wait a minute, wait a minute, But they're
Speaker 4: going to pay for the long block right right, Well
Speaker 4: you can't. Then where are you getting the four thousand
Speaker 4: dollars difference? I don't trust the shop? Where what shop
Speaker 4: are you a?
Speaker 7: That's going to be a different instance side that labor price. Yeah,
Speaker 7: the labor is going to come at least half of that.
Speaker 4: Wait a minute, wait a minute, wait a minute. Are
Speaker 4: you saying they're going to pay for the long block
Speaker 4: but not the gaskets and the attachments, the hardware, and
Speaker 4: they're paying one twenty five for labor? And how much
Speaker 4: is labor? How much you guys get an hour?
Speaker 11: Well, good dealer, where it's at, it's probably to twenty
Speaker 11: five an hour, and it's probably.
Speaker 4: Too you know what, Christy, I would take it out.
Speaker 4: I would take it. Where do you have it right now?
Speaker 9: It's so long and it's done, it's ready to pick up.
Speaker 4: Well, sorry, you know what, that's your big problem, Phil
Speaker 4: Long I would have told you to get it away,
Speaker 4: from Phill Long as far as you can. In my opinion,
Speaker 4: Phil Long sucks. I wouldn't touch Phil Long. It used
Speaker 4: to be a good dealer. No more, sorry on it.
Speaker 8: I just bought it there for the service.
Speaker 4: Yeah, that's what I'm saying. Wrong, wrong, wrong thing to do. Okay,
Speaker 4: I mean I don't it's done. It's done. I don't
Speaker 4: think you're going to get forward to pay for this.
Speaker 4: They're not going to pay for this. They didn't even
Speaker 4: pay for it for.
Speaker 12: Other people with the class action lasting. I make it
Speaker 12: something eventually.
Speaker 4: I hope you do. I really hope you do. This
Speaker 4: is a great lesson on why you get a car
Speaker 4: checked out before you buy it? Hey, how many times
Speaker 4: do I say that in any given day? How many times?
Speaker 14: Uh?
Speaker 4: Three? Oh? Three seven one three talk seven one three
Speaker 4: eight two five five. Frank Durand in the real Estate Man.
Speaker 4: He is the man to give you a price on
Speaker 4: your home, on what it will sell for, what you
Speaker 4: will net, what you can buy. And remember Frank knows
Speaker 4: the market, he sells more, and he sells faster. Frank
Speaker 4: Duran the real Estate Man. Dot com go with a
Speaker 4: sure thing Denver's Best Rufer Excel roofing dot com. You
Speaker 4: don't pay a cent until you're contenth time for an
Speaker 4: insurance check up free, no obligation. Comparison call Compass Insurance
Speaker 4: paying too much your coverage at dozens of insurance companies
Speaker 4: find out now three oh three seven seven to one help.
Speaker 4: You'll think you're his only customer when you choose Frank
Speaker 4: durand the real estate Man dot com to list your
Speaker 4: home with Remax Alliance three oh three nine two zero
Speaker 4: sixteen twenty two. Hi Tom Martine here three oh three
Speaker 4: seven one three talk three all three seven one three
Speaker 4: a two five five. Welcome to the show. Let's talk. Hey,
Speaker 4: so we have let me just get to the questions here.
Speaker 4: Give us a call at three oh three seven one
Speaker 4: three a two five five. We have Joseph has an
Speaker 4: issue with Home Depot. Joseph of what's going on?
Speaker 10: Well, it all started last Friday when I made a
Speaker 10: call to Home Depot to have a load of paletts,
Speaker 10: three palelets of pellets and a pellet stove. Well it
Speaker 10: happened on the sixteenth.
Speaker 4: I may wait wait, they sell pellets for stoves there, Yeah,
Speaker 4: they do, okay.
Speaker 10: And what happened they do now? But they had to
Speaker 10: be special ordered, I guess because they didn't have them.
Speaker 10: And okay, well, anyway, I was ordering a stove and
Speaker 10: six pounds of pellets for the winter up here in
Speaker 10: Colorado because where I live at. Well, anyway, I was
Speaker 10: making my order and I had reiterated to the salesperson,
Speaker 10: make sure that you have everything correct on the delivery.
Speaker 10: I need to talk to the driver before they do
Speaker 10: the drop because one driveway won't work. The other driveway
Speaker 10: you need to go to to bring them on your
Speaker 10: forkliff to the front porch by the house. So I
Speaker 10: asked her seven or eight times, do you got the
Speaker 10: order right? She goes, oh, yeah, we got the order right. Well,
Speaker 10: they didn't get the order right. They transposed one number
Speaker 10: in the phone number, and they have basically denied it.
Speaker 10: They tried to blame ship it back on to me,
Speaker 10: saying that it was my fault and all relied on
Speaker 10: the one person taking the order that a sixth instead
Speaker 10: of a five. The driver never called. I have six
Speaker 10: thousand pounds of pellets at the bottom of the hill
Speaker 10: from my driveway, sitting down by the road.
Speaker 4: Let me ask you, somebody, Joseph, if if they went
Speaker 4: to the other driveway. They could have gotten up there, They.
Speaker 10: Could have drove right in.
Speaker 4: Got a problem, But what was wrong with the place
Speaker 4: they went?
Speaker 10: Well, there are two driveways in Yeah them is kind
Speaker 10: of almost almost almost had a forty degree angle.
Speaker 4: Go oh, I get it first, won't drive up that
Speaker 4: so the guy didn't realize he could. Will they come
Speaker 4: back and simply drive them?
Speaker 10: Well, they won't. They won't. The delivery outfit will not
Speaker 10: come back because the phone number on the original slip
Speaker 10: was wrong.
Speaker 4: Okay, there's not going to be a perfect solution to this,
Speaker 4: But what do you I would think they would just
Speaker 4: come out and correct it.
Speaker 10: But yeah, yeah, that's not that's not going to happen.
Speaker 4: Well, Home Depot should take care of this.
Speaker 10: Yeah, you buddy, Well they won't.
Speaker 4: They won't take care of it.
Speaker 10: They started Friday when I ended up the pellets on
Speaker 10: the ground.
Speaker 4: We have Do we have an angel at home Depot?
Speaker 4: We used to?
Speaker 10: Well I don't know who which angels there.
Speaker 4: But yeah, we do have one, but I don't know
Speaker 4: we can reach out. I mean, if they gave the
Speaker 4: wrong directions to the drivers, it's pretty clearly their problem
Speaker 4: is that what they're saying go through.
Speaker 10: The whole thing before all of it, and I called, well, anyway,
Speaker 10: they tried it, started to blame ship it back onto me.
Speaker 5: Why though, give us their reasoning if you were them,
Speaker 5: what are they saying, dude, Oh they're.
Speaker 10: Saying the driveway was impassable.
Speaker 4: Well, I know, but that did you tell them? I know?
Speaker 4: But did you tell them that you gave instructions for
Speaker 4: the other driveway?
Speaker 10: I actually said for them to call from Divide, you know,
Speaker 10: that's twenty five minutes from my house, that I would
Speaker 10: be there to guide the driver around to the other driveway.
Speaker 10: But I needed to talk to the driver.
Speaker 4: But they put the wrong number down.
Speaker 10: Right, so anyway, you know, they put the wrong phone
Speaker 10: or down. So anyway, the pellets are on the ground.
Speaker 10: And uh, I called them, told them they dropped the pellets.
Speaker 10: They said, there's nothing going to happen. Nothing's going to
Speaker 10: happen all throughout the weekend, come Monday. I called again.
Speaker 10: This last Monday, called again and they basically hung up
Speaker 10: on me, said hold on, I'll get a manager, and
Speaker 10: then they clicked the I.
Speaker 4: Think this is on home depot. Home Depot is the
Speaker 4: one that gave them the wrong information. This is not
Speaker 4: the delivery company's fault.
Speaker 10: Wasn't blaming the delivery company. I know it's home people's fault.
Speaker 4: Is Home Depot the one that hung up on you?
Speaker 10: Oh yeah, they're the ones that keep paying that. Well anyway,
Speaker 10: so I need these tellts move. I had to pay
Speaker 10: another five hundred and fifty dollars.
Speaker 4: Well, you're not going to get it back, bro, You're
Speaker 4: not going to get it back. I mean, well, I
Speaker 4: think you go to small claims. This is excellent for
Speaker 4: small claims court. But I think we could have gotten
Speaker 4: Home Depot to do it right.
Speaker 10: So they they dropped five hundred dollars off the bill.
Speaker 10: They dropped dollars.
Speaker 4: Well, then that's that's even steven and which.
Speaker 10: The deal man, there's not even steven because I still
Speaker 10: end up paying the same amount for the palace as
Speaker 10: and there's there's there's.
Speaker 4: Yeah, you end up paying the same amount for the
Speaker 4: palest hold on. Let me wait, wait, just wait, I
Speaker 4: got I got to parse through this, Joseph. If had
Speaker 4: they delivered it correctly, how much was the how much
Speaker 4: were the pellets?
Speaker 10: The old delivery everything was two thousand, like nineteen bucks.
Speaker 4: Now that is if they did it correctly, correctly? Right? Okay?
Speaker 4: Now did that include your stove?
Speaker 10: The show was being Yes, include the stove, but the
Speaker 10: stove was on a different delivery status, but it was
Speaker 10: supposed to be on.
Speaker 4: The same and the stove. Did the stove get done correctly.
Speaker 10: Only because I was on top of it?
Speaker 4: Okay, Now here's what I want to ask you. So
Speaker 4: did they take five hundred dollars off the twenty nineteen
Speaker 4: Did they take five hundred off of that?
Speaker 10: They did?
Speaker 4: Then, then you're even.
Speaker 10: No, I'm not even I'm still out my cash, my
Speaker 10: five hundred bucks, another five hundred, so I'm not bro Wait.
Speaker 4: A minute, guys in the studio, am I going crazy?
Speaker 4: Do you spend five hundred and instead of paying them
Speaker 4: them twenty nineteen, they're giving you credit for that five hundred,
Speaker 4: But I.
Speaker 10: Had to pay somebody else to move them five hundred bucks.
Speaker 4: Oh man, we can't talk to him. He doesn't understand.
Speaker 4: I there's what do you do to make someone understand?
Speaker 4: Let me explain this to you. You were allotted twenty
Speaker 4: nineteen for this job. Had they done it correctly? I
Speaker 4: get it. You spent an extra five hundred to get
Speaker 4: him to move it. I get it that extra five
Speaker 4: hundred you paid out of your pocket, but instead of
Speaker 4: paying home Depot twenty nineteen, you only had to pay
Speaker 4: them fifteen hundred. So you are even, right.
Speaker 10: Well, I get to time, even, I get to i'me even,
Speaker 10: I understand that.
Speaker 4: Then what do you want me?
Speaker 10: I was treated by the employees, Well, then.
Speaker 4: Just say you think you deserve more than a five
Speaker 4: hundred dollars discount. But don't tell me you're not even.
Speaker 10: No, no, no, no, I I am well not even.
Speaker 10: It was actually five hundred and fifty dollars. But that's
Speaker 10: I mean, the money is irregardless. It was the way
Speaker 10: that these home gepots.
Speaker 4: You get it, hey bucks, if he moves on to
Speaker 4: the next call, No, okay, Joseph, I'm sorry man, this
Speaker 4: is what I call a no issue. I'm sorry. I
Speaker 4: know you're upset. Okay, the home Depot screwed up. They
Speaker 4: gave you five hundred dollars off the bill. Maybe you
Speaker 4: tell them you want another fifty off the belt. Look it, No,
Speaker 4: this is this is what I call a nothing burger.
Speaker 4: Not because you don't have a gripe. I know you do,
Speaker 4: and I know you were frustrated. I know that it
Speaker 4: really pissed you off. I get all of it, all
Speaker 4: of it. I get it, Okay, I really do, but please,
Speaker 4: please please, this is yeah, no, no, this is something
Speaker 4: that you need to really really stop. I mean, you're
Speaker 4: you're expending too much energy on it. Uh three oh
Speaker 4: three seven one three eight two five five Real quick, Sandy,
Speaker 4: you have an issue with a two thousands sixteen Honda
Speaker 4: HRV transmission. By the way, just quickly, Jeff, what kind
Speaker 4: of transmission is that? Kimera transmission? That's a CVT Okay?
Speaker 4: And is it a how many miles on this, Sandy?
Speaker 18: It has about eighty five to ninety thousand?
Speaker 14: I believe do they do?
Speaker 4: They've trouble that soon.
Speaker 7: Yeah, Handa has had enough problems with it. They've actually
Speaker 7: extended the warranty on them where they're covered for seven
Speaker 7: years or one hundred and fifty thousand, depending on then.
Speaker 16: Eric.
Speaker 4: Okay, hold on and we'll come right back to you
Speaker 4: on this, Okay. I'm Tom Martinez. Three oh three seven
Speaker 4: one three talk seven one three eight two five five
Speaker 4: eight eight eight Heating dot Com forty five dollars complete clean,
Speaker 4: get it done right now for your furnace. And they
Speaker 4: also do checking and installations and whatever you need in
Speaker 4: a good honest way on our refer to twenty years
Speaker 4: eight eight eight heating dot com. Go with a sure
Speaker 4: thing Denver's best roofer Excel Roofing dot com. You don't
Speaker 4: pay a cent until your content wait of time for
Speaker 4: an insurance checkup free, no obligation comparison call Compass Insurance
Speaker 4: paying too much your coverage at dozens of insurance companies
Speaker 4: find out now three all three seven seven to one. Help.
Speaker 4: You'll think you're his only customer when you choose Frank
Speaker 4: durand the real estate Man dot com to list your
Speaker 4: home with Remax Alliance three all three nine two zero
Speaker 4: sixteen twenty two. Hi Tom Martino here, Welcome to the show.
Speaker 4: Three all three step and one three talk seven one
Speaker 4: three eight two five five Sandy, let's talk now, go ahead.
Speaker 4: So you have eighty something thousand miles. Let's talk about it.
Speaker 4: When did you buy this sixteen? Was it used?
Speaker 18: It was in twenty sixteen, brand new? Uh paid it off? Yeah,
Speaker 18: we paid it off anyway. The transmission went out like
Speaker 18: a month ago. At least, I'm ninety nine percent sure
Speaker 18: it's the transmission went out. My husband called a dealer.
Speaker 18: They said that the seven year, one hundred and fifty
Speaker 18: thousand mile, we're in your eight, so that they won't
Speaker 18: include us, but won't include you.
Speaker 4: And what won't won't include you in what warranty? Yeah?
Speaker 18: In the warranty repair? I guess the CBTs had a
Speaker 18: transmission issue.
Speaker 4: Okay, Jeff? Was there a special extension of the warranty?
Speaker 7: Yeah, the sixteenth through nineteens they had enough problems with
Speaker 7: them pretty much were built failure, so they extended the.
Speaker 4: Sare are you just outside of that extended warranty?
Speaker 12: Yeah, we're in your eight.
Speaker 4: And they went to how long seven? Ah? Damn it?
Speaker 18: So my question is is it has a lot of
Speaker 18: hail damage?
Speaker 4: Also that?
Speaker 18: But so my question is this worth fixing and driving
Speaker 18: and keeping.
Speaker 10: Their quote?
Speaker 4: That's more that Now this is more of a math
Speaker 4: question versus the mission. If you're not going to resell it,
Speaker 4: then yes, and you want to keep it till the
Speaker 4: wheels go off. I'll ask these guys what they think.
Speaker 4: But if you're going to try to sell it and
Speaker 4: it has hal damage, you never got the hel damage fixed?
Speaker 4: Did you get paid for the hell damage?
Speaker 14: I did?
Speaker 18: I got paid for the hail damage, and it was
Speaker 18: how much almost it was it was like ten grand,
Speaker 18: like four years ago.
Speaker 4: But we had the well, okay, and how much is
Speaker 4: the trendy going to cost?
Speaker 18: They're saying sixty five hundred to eight thousand, So.
Speaker 4: You're still ahead four grand with hail damage. So it's
Speaker 4: like getting a car with hail damage for a four
Speaker 4: thousand dollars discount. Are you going to wake to a car?
Speaker 10: I would.
Speaker 18: I would keep it and drive it. I drive for
Speaker 18: a living, so I don't care what my car looks like.
Speaker 4: But guys weigh in on it, I would keep it.
Speaker 4: She got ten she's already gotten grand. It needs a tranny.
Speaker 4: She's not going to get much money for it. She
Speaker 4: puts sixty five in, she's still thirty five hundred bucks ahead.
Speaker 4: What do you guys thinks?
Speaker 7: It's still the rest of us mechanically sound. There's no
Speaker 7: reason not to stay in that vehicle. With the cost
Speaker 7: of replacement on that thing, I mean, you're going to
Speaker 7: be way upside down you try to turn it around.
Speaker 17: Yeah, And you can always call American Honda. Sometimes they'll
Speaker 17: come out if you're right on the edge of that
Speaker 17: warranty and they'll like do fifty to fifty with you.
Speaker 17: So if you can get American Honda's number, you can
Speaker 17: look it up a lot of times they'll come out
Speaker 17: and help you as long as they can prove that
Speaker 17: the damage is the same as what the warranty's for.
Speaker 18: Okay, awesome, thank you guys.
Speaker 4: Yeah, let us know what happens. I would love to know,
Speaker 4: because you know, it's good to hear this stuff. But
Speaker 4: I don't think you'll be you'll be out And Kevin,
Speaker 4: do you deal those trannies?
Speaker 11: We do them all the time. Yeah, we get them
Speaker 11: right from Honda, so yeah, and do.
Speaker 4: You do them, Jeff?
Speaker 7: Yeah, we don't see too many of the Hondas when
Speaker 7: we definitely get flooded more with the Nissans, but they
Speaker 7: come through with their own pace.
Speaker 4: Sandy, where do you live.
Speaker 18: I'm me in Centennial like Southeast Therora.
Speaker 4: You're yeah, you're right near Jeff Kimmer Kimmer Transmission Jordan
Speaker 4: and a Rapo. See. Not just getting it done, but
Speaker 4: getting it done correctly and honestly is important.
Speaker 7: So and that's if she is going to get a
Speaker 7: cover under warranty at all, though, she is going to
Speaker 7: have to deal with Honda.
Speaker 4: Yeah, if it's under warranty, but if she's paying look
Speaker 4: at Transmissions Denver dot Com. Thanks, let's go back to Scott.
Speaker 4: I remember this call from earlier I didn't take. I
Speaker 4: think it was yesterday on Amazing Moves. I'm pretty I'm
Speaker 4: pretty sure that's what I'm thinking. Anyway, Scott, what's going on?
Speaker 14: Yeah, that's exactly it. Hey, Tom, I appreciate you talking
Speaker 14: to me with this.
Speaker 19: So in May, I.
Speaker 6: Engaged with Amazing Moves to move my house and unfortunately
Speaker 6: they dropped my refrigerator. I had paid five dollars for
Speaker 6: the full replacement value if something was damaged.
Speaker 4: Oh you did? They have been.
Speaker 14: Incredibly I did, but they're not honoring it. This is problem?
Speaker 4: Why so?
Speaker 6: Yeah, why DIDIC claim and they're why are they not
Speaker 6: honoring it?
Speaker 4: Yeah? What do I mean? They give you a reason,
Speaker 4: don't they? And I've never heard of full replacement coverage
Speaker 4: with a move. I've never heard of full replacement. I've
Speaker 4: heard of ACV. Are you sure you had full replacement coverage?
Speaker 6: Yeah, it's actually called full replacement valuation and they will
Speaker 6: either replace it or fix it as new. Okay, I
Speaker 6: think the issue is refrigerator was worth twenty eight hundred
Speaker 6: when I purchased it, and it was only like two
Speaker 6: years old, might have been three years old actually, And
Speaker 6: I think they don't want to be out the money.
Speaker 6: I'm pretty sure they still do.
Speaker 4: They not want to pay anything. Are they offering you zero?
Speaker 4: Let's call up these fools.
Speaker 14: Man tried paying me.
Speaker 4: You know, American Moves, by the way, used to be
Speaker 4: American Moves used to be a pretty good company. I mean,
Speaker 4: are you talking to Marshall?
Speaker 14: I am not talking to Marshall.
Speaker 6: I started off talking with somebody at their claims by
Speaker 6: the name of Larissa, and then finally, after a lot
Speaker 6: of complaining and calling trying to talk to managers, I
Speaker 6: got a hold of her manager by the lady by
Speaker 6: the name of Stasty, and she has pretty much shut
Speaker 6: me down.
Speaker 4: Hey how about sooner station.
Speaker 14: Nope, well I can try and do that.
Speaker 4: I was really I think you'll win.
Speaker 14: Not outside of that.
Speaker 5: I know we're gonna call him. I'd like, we're gonna
Speaker 5: call policies written. Can you send us a copy of
Speaker 5: that warranty or guarantee or whatever it is?
Speaker 14: Happy to do that, yes, okay.
Speaker 5: Listen, yeah, dad, And I'd like Kelly to try to
Speaker 5: reach out to the owner Marshall, if he even still
Speaker 5: owns it.
Speaker 4: I wonder if they will paying I wonder if they sold.
Speaker 4: Hold on man, We're gonna have uh, we're gonna get
Speaker 4: the information. Three oh three seven one three A two
Speaker 4: five five. Compass Insurance. Today's car day. Let's talk insurance.
Speaker 4: They'll give you a quote on the phone, or they'll
Speaker 4: give you an insurance checkup to let you know if
Speaker 4: you're paying too much, too little, if you're being treated
Speaker 4: fairly and they're really honest, and we'll tell you if
Speaker 4: you have a great deal. It's a great insurance checkup.
Speaker 4: Three oh three nine nine six nine. Go with a
Speaker 4: sure thing Denver's best roofer Excel Roofing dot com. You
Speaker 4: don't pay a cent until you're content. Time for an
Speaker 4: insurance checkup free, no obligation. In comparison, call Compass Insurance.
Speaker 4: Paying too much your coverage at dozens of insurance companies
Speaker 4: find out now three three seven seven to one help.
Speaker 4: You'll think you're his only customer when you choose Frank
Speaker 4: durand the real estate Man dot com to list your
Speaker 4: home with Remax Alliance three all three nine two zero
Speaker 4: sixteen twenty two. Hi Tom Martine, you're troubleshooter three O
Speaker 4: three seven one three talk seven one three eight two
Speaker 4: five five. Let's uh, let's go back to the phones
Speaker 4: and solve some problems. This amazing moves did. We're gonna
Speaker 4: wait on a copy on that. And now we're going
Speaker 4: to roxy about a twenty seventeen Lexus GX four sixty.
Speaker 4: I'm not quite familiar with that roxy. What's going on?
Speaker 20: Hi, Tom? Just curious. I'm looking to purchase this Lexus
Speaker 20: twenty seventeen and if you guys had any okay kenyons
Speaker 20: of it?
Speaker 4: In general, guys, give the rundown before we even talk
Speaker 4: about the buying process. Let's give a rundown of the
Speaker 4: seventeen Lexus GX four sixty. Guys, what what do you think?
Speaker 4: All of you?
Speaker 6: Overall?
Speaker 7: Is a pretty gouch darned good vehicle. One of the
Speaker 7: bigger problems you have with the toilet a Lexis brand
Speaker 7: right now is the availability of parts. So definitely make
Speaker 7: sure to get that thing checked out before you buy it.
Speaker 7: Make sure you don't have something looming that could leave
Speaker 7: that car in your driveway for a while.
Speaker 4: Well, okay yo, but the car itself, well itself, I
Speaker 4: think it's solid, it's a great car. How many miles
Speaker 4: on it?
Speaker 20: It's one hundred and twenty?
Speaker 4: Okay, now that changes things.
Speaker 11: Let's a little to hide for that car.
Speaker 20: That's a little twenty even for twenty seventeen.
Speaker 4: Yeah, figure like, well, no matter what year it is,
Speaker 4: no matter what year it is, it's really the miles
Speaker 4: that put. You know, now, it's better if the miles
Speaker 4: are spread out over years. But then some people say
Speaker 4: they'd rather have newer with higher milage than older with
Speaker 4: lower mine. You know, I don't even know that balance.
Speaker 4: I don't even know what's true. Guys, what would you
Speaker 4: rather have given the same vehicle, a newer model with
Speaker 4: higher miles or lower miles in an older one? A
Speaker 4: lot of go ahead, lower for me, lower for me,
Speaker 4: A lot of.
Speaker 7: It's is really going to depend, though, on what you
Speaker 7: can track back as far as mats records and what
Speaker 7: they've actually repaired.
Speaker 11: What are they trying to sell us? What's the price
Speaker 11: on this.
Speaker 20: One twenty five twenty five thousands?
Speaker 4: Well, have you looked around and seen at that price?
Speaker 11: What is it?
Speaker 20: I've looked at two places and they've both been comparable.
Speaker 4: Yeah, I'm seeing I think the biggest, you know, were
Speaker 4: my best sources, and I don't have any qualms about it.
Speaker 4: The Lexus cars dot com man, they're really really good
Speaker 4: at pricing. Okay, yeah, but I just want to I
Speaker 4: just want to know. Did you have it checked out?
Speaker 19: Yes?
Speaker 4: By who?
Speaker 20: By our friend mechanic?
Speaker 4: When you say a friend mechanic, tell me what he did?
Speaker 20: He he looked up under under the car, and he
Speaker 20: you know, it's basically, well.
Speaker 4: He looked up under the car. Okay, hold on, what
Speaker 4: did did he Did he do a compression test? No?
Speaker 4: Did he did he check tail pipe emissions?
Speaker 16: No?
Speaker 4: Okay? What did he do? He looked up under the car?
Speaker 4: I could do that. What did he charge you for it?
Speaker 20: He didn't?
Speaker 4: Yeah, you didn't get that car checked out? Dere Okay, Well,
Speaker 4: I mean, do you really know? I'm not I'm not
Speaker 4: trying to give you a hard time. Do you really
Speaker 4: think that he gave you that he gave you a
Speaker 4: check checked? You really feel confident? What's that?
Speaker 20: The Toyota mechanic?
Speaker 4: I don't care. He's not God. I mean, I mean,
Speaker 4: what I'm what I'm saying is, how could he tell
Speaker 4: what's going on inside that engine by looking underneath? How
Speaker 4: can he tell? You? Tell me?
Speaker 10: Now?
Speaker 20: He now, we are aware of a gasket, a timing
Speaker 20: cover gasket that is a pain in you know, quote
Speaker 20: unquote pain in the whatever. All right, so that's a
Speaker 20: big Listen he said, it's not leaking.
Speaker 4: Oh my god. Okay, listen, listen, listen. Roxy, do me
Speaker 4: a favor. When you buy it based on a guy
Speaker 4: that looked underneath and you feel that you've done enough
Speaker 4: checking out and you end up with a problem, just
Speaker 4: don't call back you. No, no, I'm serious. Don't unless
Speaker 4: you get a thorough, true, Unless you thoroughly get a
Speaker 4: true pre buy inspection of that car. You're fully now
Speaker 4: the price you said was how much? Twenty five? That
Speaker 4: is way that is way way high for that car,
Speaker 4: way high. On cars dot com, they're all day long
Speaker 4: with way less miles for that price. Okay, so it's
Speaker 4: not a good price, and you didn't get it checked
Speaker 4: out even though you know someone who looked underneath it.
Speaker 4: Three all three seven one three talks seven one three
Speaker 4: eight two five five you know, never mind, this sucks.
Speaker 4: Did we get the contract from uh the ed? Did
Speaker 4: we get this warranty that the insurance that he bought
Speaker 4: from Amazing moves yet in our email anyway three O
Speaker 4: three seven one three Talks seven one three eight two
Speaker 4: five five. Guys, we have a number of people who
Speaker 4: do this with used cars. Okay, I want you to
Speaker 4: weigh in on it. Okay, go with a sure thing
Speaker 4: Denver's best roofer Excel Roofing dot com. You don't pay
Speaker 4: a cent until you're content. Wait time for an insurance
Speaker 4: checkup free, no obligation comparison call Compass Insurance paying too
Speaker 4: much your coverage at dozens of insurance companies find out
Speaker 4: now three all three seven seven one help. You'll think
Speaker 4: you're his only customer when you choose Frank durand the
Speaker 4: real estate Man dot com to list your home with
Speaker 4: Remax Alliance three oh three nine two zero sixteen twenty two.
Speaker 1: D news. You need that so you don't have run
Speaker 1: anxious as we can. Shooter's gonna help. Come.
Speaker 4: Six is the Troubleshooter Show. No Tom Martino, Hi Tom
Speaker 4: Martino here? Three all three seven one three talks one
Speaker 4: three eight two five five. We have our car experts
Speaker 4: in the studio today. As you'll see, we got major
Speaker 4: Mark Major, and we have Kevin Caulkin and Jesse Schillinger
Speaker 4: from Colorado Springs Honest, Accurate Auto and Jeff Thick Kimmer
Speaker 4: transmission and welcome to you. All of those streaming can
Speaker 4: see those ugly faces and also contrast it with mine.
Speaker 4: There all right, By the way, there are no more
Speaker 4: superheroes that are trademarked. As far as well, I should
Speaker 4: say this, the words are superheroes no longer trademarked. Marvel
Speaker 4: and DC got together and they actually trademarked the term superhero.
Speaker 4: So people who are doing like you know, little snacks
Speaker 4: for kids that call them superheroes or vitamins or anything,
Speaker 4: they could not use superhero. But this was challenge lenged
Speaker 4: by super Babies, who makes superhero and Superman and not
Speaker 4: Superman but superhero stuff, and they argued this should be
Speaker 4: more of a generic term than they won. So right now,
Speaker 4: I want my preferred pronoun to be superhero. No longer
Speaker 4: do I want to be he or they or him.
Speaker 4: I want to be superhero. Your majesty would be fine
Speaker 4: to either one of those. Okay, so I'm glad that
Speaker 4: now we are legally able to use that on this show.
Speaker 4: Superhero Tom Martine. Now we got an email about amazing moves.
Speaker 4: We got the contract here, Mark, did you look at it?
Speaker 4: When the guy called, he said, look, there's an estimate
Speaker 4: for services, non binding. And then I'm looking for the
Speaker 4: insurance and it just goes through the inventory. But I
Speaker 4: don't do you see the insurance on this?
Speaker 5: They charged him and says, here's what it says, four movers,
Speaker 5: one truck, fuel, search yards of buck, fifteen tape, mattress bag,
Speaker 5: stretch wrap, paper pads. Then the next line is full
Speaker 5: replacement valuation. And they charged them five hundred dollars for that.
Speaker 5: So where are the terms and conditions about it? Says
Speaker 5: covers repairs or replacement value of property. The value of
Speaker 5: property will be the least of the following, the actual
Speaker 5: cash value of the property. Now that that's going to
Speaker 5: be the least, right there, the cost of reasonably restoring
Speaker 5: that property to its condition before the loss, or the
Speaker 5: cost of replacing that property with identically the same.
Speaker 4: So this is not this is not replacement. This is
Speaker 4: the least of these, and replacement, in my opinion, will
Speaker 4: always be the most. The value of the property will
Speaker 4: be determined at the time of the loss coverage available
Speaker 4: for shipment's value that five thousand through one hundred thousand
Speaker 4: and above.
Speaker 5: So it's not saying it's not like a homeowner's policy
Speaker 5: that's going to buy him something brand new. How I
Speaker 5: read it is if that refrigerator is two years old
Speaker 5: and it's a Samsung or whatever it is, you got
Speaker 5: to figure out what a two year old Samsung's worth.
Speaker 4: And that's what they'll exactly exactly. So what did they saying? Well,
Speaker 4: that's what I want to find out. Did they make
Speaker 4: any kind of an offer? What's soo ever to you?
Speaker 4: Any kind of an offer?
Speaker 15: Yeah?
Speaker 6: So their their comment was that they were trying to
Speaker 6: find replacement parts. It's an LG Craft Ice refrigerator. Like
Speaker 6: I said, I bought it new for like twenty eight
Speaker 6: hundred dollars just over that and they have.
Speaker 14: Been fighting it.
Speaker 4: They said they need to Scott. Did they ever? I
Speaker 4: have one simple question. Did they make you yet an offer?
Speaker 6: An offer at Yeah, they made an offer based on
Speaker 6: basic liability of sending me two hundred and thirteen dollars. Well,
Speaker 6: that's based on sixty cents a pound. And I said
Speaker 6: that's not what I.
Speaker 4: No, no, no, eight for it's an actual cash value.
Speaker 4: I can't see you losing if you get some estimates
Speaker 4: from some really good appliance stores like Jensen Appliance, Mile
Speaker 4: High Appliance and get some good get get a good
Speaker 4: valuation and taking the small claims court for the value.
Speaker 4: How do they get around it? They say, the least
Speaker 4: of of these options. And if you get an actual
Speaker 4: cash value before the loss, what's what's wrong with it?
Speaker 4: Do you know?
Speaker 14: It's it appears just to be physical. They were carrying
Speaker 14: it up the stairs.
Speaker 4: Physical or cosmetics.
Speaker 14: I'm sorry, cosmetics.
Speaker 6: So the front and the you know, the back has
Speaker 6: dents on it, but of course that goes against the wall.
Speaker 4: Does it work? Does it work?
Speaker 6: It's got that it appears too.
Speaker 14: I had to moving into a storage unit.
Speaker 6: Okay, right, now, here's the deal man.
Speaker 4: They owe you something, and I'm surprised they're stonewalling you.
Speaker 4: They used to be on the REFERRALSS years ago. I
Speaker 4: don't want to get into it. But unfortunately there are
Speaker 4: companies that can't seem to sustain good business practices as categories.
Speaker 4: One of them are movers. Even when we find a
Speaker 4: good one, how long does it last? Mark? When we try,
Speaker 4: when we find a good mover. How long does it us? Oh,
Speaker 4: we've had some that have lasted. Yeah, but most of
Speaker 4: them fade away. I mean, there's no doubt about it. Man.
Speaker 4: Well they fade away as far as doing a good job,
Speaker 4: or they just fade away. And I would say another
Speaker 4: category is appliance repair. We get that's a tough one. Yep,
Speaker 4: right now. I think we got a great one. If
Speaker 4: he signed up already Roma and we have Jensen, is
Speaker 4: that are they still on? I mean they've been on
Speaker 4: for a long, long, long, long, long long time. Also,
Speaker 4: what other category doesn't la? Oh? Solar category is really bad.
Speaker 4: Fortunately we have some good solar people. But you know,
Speaker 4: over the years, these are categories that are very difficult
Speaker 4: to keep filled with good people. And I would not
Speaker 4: recommend if I was moving, I wouldn't recommend amazing moves anymore. Well,
Speaker 4: actually they're not well, I shouldn't even say that. They
Speaker 4: might be the lesser of evils, but they're not like fye.
Speaker 14: As long as they don't drop something, we're.
Speaker 4: Not what they Well, hold on, let me ask that then,
Speaker 4: because let me ask that, how was the service? Let's
Speaker 4: forget about the dropping. Maybe I'm being unfair. How were
Speaker 4: they no?
Speaker 6: So that they brought out the team of four? If
Speaker 6: I remember right, it was a guy by the name
Speaker 6: of Myron was the head of it.
Speaker 4: But did they do a good job.
Speaker 6: That they were great? They completely were okay for dropping this.
Speaker 4: No, no, forget about the drop. I want to know,
Speaker 4: pretend the drop never happened.
Speaker 14: Back office.
Speaker 4: Did they pack up or did they just move?
Speaker 10: No?
Speaker 14: I packed up, they just moved.
Speaker 6: And from the team that came out. They were recommended
Speaker 6: to me by a friend of mine, and I actually
Speaker 6: when I didn't realize they were going to be such
Speaker 6: a pain to deal with for this replacement, I actually
Speaker 6: recommended them to another person. But then when you start
Speaker 6: dealing with their back office, they're miserable. I mean, I've
Speaker 6: never been but the.
Speaker 4: Guys on the job, the guys on the job was
Speaker 4: that quick job, polite, efficient.
Speaker 6: Yep, to the point I tipped them like two and
Speaker 6: a half times with amazing moves.
Speaker 14: Recommended me to tip them.
Speaker 6: This is the rub of it, right that upsets me
Speaker 6: because I way over tipped because they I mean, it
Speaker 6: was a big job, was a whole house move and
Speaker 6: they did great bottom lunch like I treated their people.
Speaker 4: Yeah, yeah, I get it. I get it, and I.
Speaker 6: Did right by their people. And then they turn around
Speaker 6: and they treat me like this at the back office.
Speaker 4: But I don't understand why they won't just make an AC.
Speaker 4: Why won't they make an AC call these guys and
Speaker 4: ask them, all right, who's gonna do it?
Speaker 6: Mark?
Speaker 4: Who do he wants to do it? I think you, Dimitri.
Speaker 4: I think Kelly should call and see if they want
Speaker 4: to come on air. Okay, Kelly, make a call to
Speaker 4: Amazing Moves. See if Marshall's around or somebody. Maybe he
Speaker 4: has a name too, he's been dealing with who knows
Speaker 4: more about it? I mean, I don't know why they
Speaker 4: can't just settle on a fair and actual cash value.
Speaker 4: Notice it doesn't say fair market, it says actual cash value.
Speaker 4: We have a guest from Rocky Mountain a d A.
Speaker 4: That's Americans with Disabilities Act coming up. Plus we're taking
Speaker 4: your calls three three seven to one three talk seven one,
Speaker 4: three eight to five five. But don't forget you can
Speaker 4: call three oh three Martino twenty four to seven, three
Speaker 4: oh three six two seven eight four sixty six. Go
Speaker 4: with a sure thing. Denver's best Roofer excel roofing dot com.
Speaker 4: You don't pay a cent until you're content. Wait time
Speaker 4: for an insurance check up free, no obligation. Comparison call
Speaker 4: Compass Insurance paying too much your coverage at dozens of
Speaker 4: insurance companies find out now three oh three seven seven
Speaker 4: to one help. You'll think you're his only customer when
Speaker 4: you choose Frank durand the real estate Man dot com
Speaker 4: to list your home with Remax Alliance three oh three
Speaker 4: nine two zero sixteen twenty two. Hi Tom Martine here
Speaker 4: three oh three seven one three talks seven one three
Speaker 4: eight two five five did we call amazing moves? Do
Speaker 4: we have anybody over there? Let's go to Gabrielle while
Speaker 4: we're rating, or Gabrielle, Gabrielle, what's happening?
Speaker 16: What's happening? Well, I have been trying to cancel alone
Speaker 16: and stop them from putting solar on my house because
Speaker 16: they mis represented themselves.
Speaker 4: Who are they and who are they?
Speaker 16: Well, Mosaic is the lender and they are willing to
Speaker 16: cancel the loan.
Speaker 4: Mosaic is the lender. But who sold it to you?
Speaker 16: It was a representatives they had walking around and gone
Speaker 16: house to house. Her name was Danielle Keevin.
Speaker 4: But who had her going? Who had her going door
Speaker 4: to door? Did Mosaic sel it to you or did
Speaker 4: someone else?
Speaker 16: It's Freedom Forever.
Speaker 4: Freedom Forever? Yeah, you know what this is, oh God?
Speaker 4: And all they do is sell you and they do
Speaker 4: nothing else. Who are they getting to install it?
Speaker 16: That's who it is, Freedom Forever?
Speaker 4: Are they actually going to gaber Are they actually going
Speaker 4: to install it for you?
Speaker 16: I'm not letting them on my roof. Haye told me
Speaker 16: they are coming and they will not say send a
Speaker 16: denial saying they will not cancel it.
Speaker 4: Let me let me give you another question here. Did
Speaker 4: you do it within the first three days of the contract?
Speaker 10: No?
Speaker 4: Okay? Why did you?
Speaker 16: Widow? And I am I was just in a bad place.
Speaker 4: Gabrielle, I beg you, Okay, I understand. Let me let
Speaker 4: me ask you a couple of things. When when did
Speaker 4: you sign.
Speaker 10: This contract in June?
Speaker 4: Okay? And when was it supposed to be put ups?
Speaker 16: Either last month or in October?
Speaker 4: And Freedom Forever Solar they they took they had you
Speaker 4: apply to Mosaic.
Speaker 16: The loan is through Mosaics, okay.
Speaker 4: And did Mosaic actually do anything yet.
Speaker 16: They sent them money for the supplies. Oh, they did,
Speaker 16: but we sent them a letter and called them and
Speaker 16: told them not to do any work, not to accept
Speaker 16: any money, and that we were canceling it. We did
Speaker 16: not want to do it.
Speaker 4: I understand now, Gabrielle, this changes things a little. I
Speaker 4: understand what you're saying, and I want to help you, okay.
Speaker 4: But if they already sent money from loan proceeds to
Speaker 4: the solar company, you're going to owe. How much did
Speaker 4: they send.
Speaker 16: I think twenty one thousand?
Speaker 4: Oh my god, Why did you change your mind?
Speaker 16: Because it was they were very deceptive about the way
Speaker 16: that they had sent it to me.
Speaker 4: How did that tell me? What was deceptive?
Speaker 16: Ah? They did not tell me that the grant was guaranteed.
Speaker 16: They said I would get a grant to help me
Speaker 16: with it. They did not explain that to me. They
Speaker 16: did not tell me that my house would be held
Speaker 16: as collateral. They did not, you know, for the loan.
Speaker 16: They they told me, I don't even have the information
Speaker 16: in front of me right now. So my sister in
Speaker 16: law has it. She's helping me with this, and they
Speaker 16: just didn't explain all that stuff to me.
Speaker 4: Gabriel. Gabriel I'm going to tell you some of those
Speaker 4: are real, really weak arguments. Okay, that doesn't mean I'm
Speaker 4: not trying to talk you into this. I'm trying to
Speaker 4: get you out of it. I want you to know
Speaker 4: that upfront. But I'm going to say you made a
Speaker 4: very you made a terrible mistake and unless we can
Speaker 4: find okay, we got to find something here. Did you
Speaker 4: sign this contract? And then when did you say you?
Speaker 4: When did you then decide you wanted to just cancel it?
Speaker 16: Well, my sister in law came over to.
Speaker 4: See me, and I just tell me how, No, I
Speaker 4: just need to know the timeframe, dear. When When was
Speaker 4: the time frame?
Speaker 16: The end of July?
Speaker 4: Okay, so you signed it in June? And a month
Speaker 4: later and June? Yes, so a month later, Yes, you
Speaker 4: changed your mind.
Speaker 16: Yes. After my sister in law, I get it. We've
Speaker 16: read everything, and she told me about all of this,
Speaker 16: and she said, you don't want to do this. And
Speaker 16: so because I was in a bad place, I mean,
Speaker 16: I was going through so much grief, I just wasn't thinking,
Speaker 16: and I had no one here to consult with her
Speaker 16: to talk to, and they were very deceptive about the
Speaker 16: way they presented it to me.
Speaker 4: So so Freedom doesn't want to Now is there any
Speaker 4: other money due? How much was the whole system going
Speaker 4: to be?
Speaker 16: About thirty thousand?
Speaker 4: Okay, so they have another nine grand coming I think so, Yes,
Speaker 4: that's all the whole thing's going to cost is thirty grand.
Speaker 16: Yes?
Speaker 4: Is that after tax credits or before tax credits?
Speaker 16: Before?
Speaker 4: And so you get money off of that even so
Speaker 4: in other words, the raw cost you is thirty and
Speaker 4: then you're going to get thirty percent tax credit.
Speaker 16: That's what I was told, which which.
Speaker 4: Would bring it down to about you know, twenty twenty okay, Okay, Well,
Speaker 4: I just want to tell you something. What size is
Speaker 4: your house?
Speaker 10: I don't know.
Speaker 16: It's nineteen under its square feet.
Speaker 4: It's not a terrible deal. I'm not telling you you
Speaker 4: should do it. I know nothing about Freedom, okay. And
Speaker 4: your positive Freedom is the one that was coming out
Speaker 4: to your house.
Speaker 16: Yes, that's the contractor for the solar.
Speaker 4: Okay. And that's the one you signed the contract with Freedom.
Speaker 16: Right, Freedom in Mosaic. Mosaic has the loan papers that
Speaker 16: I now.
Speaker 4: Mosaic said they would cancel it. But what did they
Speaker 4: say they were going to do about the twenty one grand.
Speaker 16: Well, the contractor needs to give that back and he's
Speaker 16: he's denying it, and he's not. He doesn't want to.
Speaker 4: Do it, so you can't get it canceled.
Speaker 16: I can, but they won't. They're denying it.
Speaker 4: Well, of course they are. Of course they are because
Speaker 4: it's a sale.
Speaker 16: So when I told them my situation, I told him
Speaker 16: I can't do it because I was not told what
Speaker 16: the total would be that I.
Speaker 4: Hold on a second. I want to get one of
Speaker 4: my experts on. Okay, I'm one of my solar experts.
Speaker 4: Can we try to get Brooke on Kachina? What work
Speaker 4: did they end up doing? I didn't hear that part.
Speaker 4: Didn't do anything yet? Okay, hold on, let's get Brooke on.
Speaker 4: I'm gonna I'm gonna mark this brook Is with brook
Speaker 4: Is with one of our solar companies. We love Redrosars
Speaker 4: dot Com. I just want to I just want to wait.
Speaker 4: And then we're also calling amazing moves and we'll talk
Speaker 4: about all of those coming up on the Troubleshooter Show.
Speaker 4: One clear choice garage doors should be your choice for
Speaker 4: garage doors or for openers. Do you know a lot
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Speaker 4: but they're not factory authorized. One clear choice doors dot
Speaker 4: Com is factory authorized. That's one clear choice garage doors,
Speaker 4: but the website one clear choice doors dot com, where
Speaker 4: all of their prices are clearly marked right there. One
Speaker 4: clear choice doores dot Com. Go with a sure thing
Speaker 4: Denver's best roofer Excel Roofing dot Com. You don't pay
Speaker 4: a cent until you're contenth time for an insurance checkup
Speaker 4: free no obligation comparison call Compass Insurance paying too much
Speaker 4: your coverage at dozens of insurance companies find out now
Speaker 4: three oh three seven seven to one help. You'll think
Speaker 4: you're his only customer when you choose Frank durand the
Speaker 4: real estate Man dot com to list your home with
Speaker 4: Remax Alliance three oh three nine two zero sixteen twenty two.
Speaker 4: Hi Tom Martinez THREEO three seven one three talks seven
Speaker 4: one three eight two five five. So, Gabriel, I want
Speaker 4: to bring up Brooke white with red rocks, roof and solar.
Speaker 4: Red Rocks is our one of our solar experts. Red rocks,
Speaker 4: roof and solar, Brooke, Gabriel says.
Speaker 1: Hi.
Speaker 4: Gabriel says not get it's not it's Sarah, Yeah, Gabriel
Speaker 4: Gabriel's I'm sorry, Gabriel, Gabrielle. She signed a contract with
Speaker 4: Freedom Forever Solar. Do they actually do the installation?
Speaker 21: Do you know, Brooke, they frequently sub out their insults.
Speaker 4: Okay, But she did that and then she was financed
Speaker 4: by Mosaic. A month later, she changed her mind. She
Speaker 4: said it was misrepresented. But here's what I want to
Speaker 4: ask you. That the finance company said they already forwarded
Speaker 4: twenty one thousand dollars, Mosaic forwarded twenty one grand to Freedom,
Speaker 4: and Freedom says she can't cancel. Well, obviously she didn't
Speaker 4: do it within three days. So I want to know
Speaker 4: what is your take on this.
Speaker 21: Did the system get insulled?
Speaker 4: No, they started no work whatsoever.
Speaker 10: Okay.
Speaker 21: What's in the cancelation policy? Does it say that there's
Speaker 21: a cancelation.
Speaker 4: Of Gabriel Kay, Gabrielle, do you have a cancelation policy? No,
Speaker 4: there has to be something on there.
Speaker 16: We'll see. Mosaics sends me emails and they saying they're
Speaker 16: willing to cancel it.
Speaker 4: No, I'm not talking about that contract. In your contract,
Speaker 4: in your contract with Freedom there's got to be what
Speaker 4: is it no after that, and there's got to be
Speaker 4: a paragraph somewhere talking about termination.
Speaker 21: Yeah, because what I have not at all have, Gabrielle,
Speaker 21: it up in between the three day cancelation period and
Speaker 21: the system actually being installed, you can still cancel the job,
Speaker 21: but usually there's a fee tied to it. That's what
Speaker 21: we're asking about.
Speaker 4: Gabrielle. Can you send us your contract?
Speaker 16: Just about that, Gabrielle, can.
Speaker 4: You send us Gabrielle, can you send us the contract?
Speaker 16: I will that.
Speaker 4: We need to read it, Okay, we need to read
Speaker 4: it right now. We're going off on what you're telling us, okay,
Speaker 4: and I want you to send it to Brooke too,
Speaker 4: but we're going to you send it to us first,
Speaker 4: and we will let Brooke look at it, and we'll
Speaker 4: look at it, okay, because there's got to be something
Speaker 4: about cancelation in there. There will be something about cancelation
Speaker 4: in there, I promise you.
Speaker 21: And here's some good news, Gabrielle. If the system hasn't
Speaker 21: been installed and Mosaic's willing to cancel the deal, you
Speaker 21: can go ahead and just tell them to cancel financing.
Speaker 21: It's very rare that a solar company tries to come
Speaker 21: after you for the cancelation fee on a finance deal
Speaker 21: because it causes them a lot of issues.
Speaker 4: But they already got twenty one grand.
Speaker 21: They'll claw it back as long as the install didn't happen.
Speaker 21: Mosaic will claw back those funds and they'll cancel the
Speaker 21: financing because the install hasn't happened yet.
Speaker 4: Okay, listen, listen, Gabrielle. First things first, I want you
Speaker 4: to send us the contract, Katchina, give her the email.
Speaker 4: Got it. We got to get a copy of this contract,
Speaker 4: Brooke White, redrocksars dot com. If you ever need solar.
Speaker 4: This is the way we have honest people, red Rocks
Speaker 4: roof and Solar. These are the people, honest people, redrocksars
Speaker 4: dot com. Also, let's go to Emily. Emily is with
Speaker 4: Rockymountain Ada dot com. That's Rocky Mountain Ada, which stands
Speaker 4: for Americans with Disabilities Act. And I believe we've talked
Speaker 4: to Emily before about the Americans with Disabilities Act law
Speaker 4: and what they do at Rockymountain, Ada. And it's worth
Speaker 4: revisiting because I have a few questions and issues that
Speaker 4: have come up. Emily, what did you want to tell
Speaker 4: us about ADA. Are there any major changes anything you
Speaker 4: want to tell us?
Speaker 8: Yeah, So we always just like to pop up every
Speaker 8: now and then and remind people that the Rocky Mountain
Speaker 8: ADA Center exists and that we help people understand their
Speaker 8: rights and responsibilities under the Americans with Disabilities Act.
Speaker 4: Do you handle housing? Or do you handle travel? Or
Speaker 4: do you handle pets? What do you handle? Yeah?
Speaker 8: So the ADA itself does not cover housing or travel.
Speaker 8: It's strictly related to places of public accommodation. Okay, we
Speaker 8: can help people with any sort of question they have.
Speaker 8: So if they call us and we're not the right
Speaker 8: center for them, we'll point them in the right direction.
Speaker 4: Give us an example of where someone would call Rocky
Speaker 4: Mountain Ada, defint to clarify what their rights might be somewhere.
Speaker 8: So somebody might call if they requested an accommodation at
Speaker 8: their job and they were turned down or they didn't
Speaker 8: quite know what the process was and they just wanted
Speaker 8: to understand a little bit more about, you know, what,
Speaker 8: what they can expect from their employer and how to
Speaker 8: go about filing a complaint if they feel like they
Speaker 8: were discriminated against.
Speaker 4: Ultimately, what about public buildings.
Speaker 8: Yeah, So we get called from businesses, you know, and
Speaker 8: other like local governments who want to know things like
Speaker 8: how do I what do I do about service animals?
Speaker 8: How do I know if it's really a service animal?
Speaker 8: And what are the rules for that? Sometimes people want
Speaker 8: to know what they're how they how they have to
Speaker 8: strike their parking lots, or you know, how the bathroom
Speaker 8: has to be designed to be accessible under the ADA.
Speaker 8: So any of those types of questions we can answer.
Speaker 4: Okay, So in addition to answering questions, do you do
Speaker 4: any letter writing or visiting or enforcement of any kind?
Speaker 8: We don't do any enforcement, you know. Really our goal
Speaker 8: is to empower people to self advocate. So we can
Speaker 8: certainly help people, you know, give people the lank which
Speaker 8: that they need to then go to the enforcing agencies
Speaker 8: and better explain their situation. But we don't really do
Speaker 8: anything like that on behalf of people.
Speaker 4: All right, So somebody would call if and then you
Speaker 4: give them information yes, this looks like a violation of
Speaker 4: your rights or this should be changed. Then what do
Speaker 4: people do with that information?
Speaker 8: So we would say, yes, this looks like a violation
Speaker 8: of your rights, and here are your options for how
Speaker 8: to deal with it. So depending on what that person
Speaker 8: wants to accomplish, you know, whether they want to just
Speaker 8: help correct their employer, let's say, or if they actually
Speaker 8: want to file a complaint, We'll give them a couple
Speaker 8: of different roads they can go down. You know, you
Speaker 8: can talk directly to your employer and to help educate them.
Speaker 8: You can file a complaint with a local enforcing agency,
Speaker 8: or you can file with a federal enforcing agency. So
Speaker 8: we just work directly with that person to help understand
Speaker 8: what are there, what are they trying to compush, what
Speaker 8: their end goal is, and then we kind of tailored
Speaker 8: the plan that we come to together with them.
Speaker 4: Do you make suggestions for the employers? Oh?
Speaker 8: Absolutely, yeah, yeah.
Speaker 4: Let me let me ask you something. Then, in most cases,
Speaker 4: aren't employers simply ignorant of the law as opposed to
Speaker 4: being opposed to it, like obstinate?
Speaker 8: Oh yeah, absolutely, I would say nine times out of ten,
Speaker 8: it's just a matter of ignorance of the law. You know,
Speaker 8: most people don't intend to be discriminatory, or they don't
Speaker 8: underquite understand what their responsibilities are. You know, there's almost
Speaker 8: there's very few times when it's a directly you know,
Speaker 8: malicious type of discrimination and.
Speaker 4: What is considered a disability. I know that sounds weird,
Speaker 4: but for example, we had a case one time, and
Speaker 4: I'm not I swear to God, I'm not trying to
Speaker 4: body shame any one, but there was a large person
Speaker 4: clinically obese said it was a disability and needed accommodations,
Speaker 4: including the door to her office and a chair. Is
Speaker 4: that and again, I really mean this as a real issue.
Speaker 4: Is that something that can be considered an accommodation for
Speaker 4: someone who is big?
Speaker 8: I mean perhaps, you know, it always depends the ADA
Speaker 8: defines disability in a really broad sense, just anything any
Speaker 8: physical or mental impairment that substantially limits major life activities. So,
Speaker 8: you know, being obese in and of itself might not
Speaker 8: be a disability, but that might cause some other symptoms
Speaker 8: and conditions that might rise to the level of disabling
Speaker 8: or significantly impairing that person. So it always depends on,
Speaker 8: you know, how that condition impacts that person's life.
Speaker 10: You know, what is it's.
Speaker 8: Really meant to be broad.
Speaker 4: What is considered reasonable accommodations. I've always wondered what that means.
Speaker 8: Yeah, so a reasonable accommodation is any sort of change
Speaker 8: or modification that we can make to the workplace to
Speaker 8: allow someone to stay engaged in employment. And when we
Speaker 8: say reasonable, that means that it's not something that's you know,
Speaker 8: so expensive that it's going to bankrupt us, right, It's
Speaker 8: not something that's going to have to cause us to
Speaker 8: remodel our whole building. Yeah, you know, we're not giving
Speaker 8: people unlimited you know, leave or changing production standards. It's
Speaker 8: things that are reasonable, So things that we can accomplish
Speaker 8: without too much difficulty or expense.
Speaker 4: Did you have calls during COVID with people being called
Speaker 4: back to work and other people who said, my uh
Speaker 4: immune system is compromised, it's not the same as others
Speaker 4: things like that.
Speaker 8: Yeah, there was a lot of a lot of new
Speaker 8: types of questions coming up with COVID, and eventually the
Speaker 8: Department of Justice did ultimately classify long COVID as a disability.
Speaker 8: Really now that's yeah, that's something that is recognized as
Speaker 8: a disability. And and you know, now we see lots
Speaker 8: of people requesting accommodations in the workplace for long COVID symptoms.
Speaker 4: What would be one of the accommodations, like I think
Speaker 4: at work would would would allowing remote work be one
Speaker 4: of them.
Speaker 8: Yeah, it could be. Remote work is a big one
Speaker 8: that we see. There's also long COVID also causes people
Speaker 8: to be fatigued and get brain fog, I've heard, so,
Speaker 8: you know, just allowing people to kind of take breaks
Speaker 8: intermittently throughout the day so that they can manage those,
Speaker 8: you know, symptoms of fatigue is another thing that I've heard.
Speaker 8: You know, people with long COVID typically request could be
Speaker 8: you know, time off for medical appointments. It kind of
Speaker 8: depends on what that individ tool needs, but those are
Speaker 8: some common ones.
Speaker 4: Emily, can I give out this seven to one nine number?
Speaker 8: Yeah?
Speaker 4: Absolutely, Okay, it's seven to one nine four four four
Speaker 4: zero two six eight. If you think you're discriminated against,
Speaker 4: your rights are being via that, and remember they can
Speaker 4: explain reasonable versus non reasonable accommodations. But if you have
Speaker 4: any questions, go to the website. It's a really good website.
Speaker 4: Rocky Mountain a DA that stands for Americans with Disabilities Act.
Speaker 4: Rocky Mountain eighty a dot com. Go with a sure
Speaker 4: thing Denver's Best roofer Excel Roofing dot com. You don't
Speaker 4: pay a cent until you're content. Time for an insurance
Speaker 4: check up free, no obligation in comparison, Call Compass insurance
Speaker 4: paying too much your coverage at dozens of insurance companies
Speaker 4: find out now three oh three seven to seven to
Speaker 4: one help. You'll think you're his only customer when you
Speaker 4: choose Frank durand the Real estate Man dot com to
Speaker 4: list your home with Remax Alliance three oh three nine
Speaker 4: two zero sixteen twenty two. Hi Tom Martine here three
Speaker 4: oh three seven one three talks seven one three eight
Speaker 4: two five five do we have we have the manager
Speaker 4: from Amazing moves on. Wow, that's cool. She worked with Scott.
Speaker 4: Hi Stacy, thank you for coming on.
Speaker 6: Hello.
Speaker 4: Hey, he has a very simple question. He has cosmetic
Speaker 4: damage as refrigerator. He wanted ACV or actual cash value
Speaker 4: or whatever. Go with a sure thing Denver's best roofer
Speaker 4: Excel Roofing dot com. You don't pay a cent until
Speaker 4: you're content. Time for an insurance checkup free, no obligation
Speaker 4: in comparison, Call Compass insurance paying too much your coverage
Speaker 4: at dozens of insurance companies find out now three oh
Speaker 4: three seven seven to one. Help. You'll think you're his
Speaker 4: only customer when you choose Frank durand the real estate
Speaker 4: man dot com list your home with Remax Alliance three
Speaker 4: all three nine two zero sixteen twenty two.
Speaker 1: Ripped of new neat advice, So you.
Speaker 16: Don't have.
Speaker 1: Come running. Just as fast as.
Speaker 2: We can, Shooter's gonna help coming, man.
Speaker 4: This is the Troubleshooter Show. No Tom Martino, Hey Tom
Speaker 4: Martino here, Welcome to the show. Solving problems, answering questions,
Speaker 4: taking complaints, making your life a little easier. We're here
Speaker 4: to help you. Love what we do. All you have
Speaker 4: to do is call us at three oh three seven
Speaker 4: one three talk three O three seven one three eight
Speaker 4: two five five. Okay, So here's the deal. We left
Speaker 4: off with a problem, and I'm happy we can go
Speaker 4: right back to it. And it has to do with
Speaker 4: Scott saying that they dropped his refrigeration. That's not a
Speaker 4: major deal. They dropped his refrigerator. He bought insurance, he
Speaker 4: would like to get coverage. And then he said they're
Speaker 4: not doing anything for me. They stopped returning my calls.
Speaker 4: Blah blah blah. And Stacy the manager came right on
Speaker 4: the air. She didn't she didn't hesitate a second and said, look,
Speaker 4: I sent guys out to the storage unit to look
Speaker 4: at it, and for some reason or another, we missed
Speaker 4: each other. He was calling, well, people were actually there,
Speaker 4: So I'm going to let him finish up. But what
Speaker 4: I don't want to do is go back and forth
Speaker 4: about the past. What's really important is let's try to
Speaker 4: get it done. So Scott, you missed him right because
Speaker 4: you live too far away and you missed him right.
Speaker 6: And I would like to well, I would like to
Speaker 6: clarify that they were not there. They called me at
Speaker 6: our appointment at three o'clock and said that they were
Speaker 6: up an Aurora and would get there as soon as
Speaker 6: they could. And that was at three o'clock. You know,
Speaker 6: consert or traffic starts building. Yeah, and I had taken
Speaker 6: off work. So when they say that they were there
Speaker 6: and we missed each other, that's incorrect. I also then
Speaker 6: informed Stacey because called her, and I informed her I
Speaker 6: would wait for them, and I waited for over an hour,
Speaker 6: and I just sent your team and email exchange where
Speaker 6: her last email to me says, and this is on
Speaker 6: August twenty first, at three point fifteen, saying I will
Speaker 6: get back to you shortly and that's the last I
Speaker 6: heard of her.
Speaker 14: I did do repeated calls to her.
Speaker 6: I had the refrigerator out of the storage unit plugged in.
Speaker 6: I had to bring an extension cord, so I had
Speaker 6: it plugged in so it would be working when they
Speaker 6: got there. So when she's saying I didn't hold up
Speaker 6: to my side of the bargain, that is completely incorrect.
Speaker 6: I was absolutely there in waiting. As a matter of fact,
Speaker 6: when she asked for times for them to come look,
Speaker 6: I provided three times.
Speaker 4: Okay, okay, enough then, okay, okay, cool one, let's just say.
Speaker 14: Somehow I did my side.
Speaker 4: Okay, they want to look at it now, Now, let's
Speaker 4: just accommodate them. They want to look at it, great,
Speaker 4: all right, Well, so a picture or something time.
Speaker 6: So they have all the pictures, including the pictures that
Speaker 6: they're Stacy.
Speaker 4: What are you hoping to find? Did did did the
Speaker 4: guys Stacey may? I asked a question, did your guys
Speaker 4: admit dropping it?
Speaker 16: I don't know anything about it.
Speaker 4: We have the right to inspect it.
Speaker 22: Until I can inspect it, I can't say anything about it.
Speaker 10: Tom, he has to let us inspect it. So we
Speaker 10: were there.
Speaker 14: He refused to let them in.
Speaker 22: I haven't heard from him, not one time since.
Speaker 23: They weren't there.
Speaker 14: If he wasn't, she is incorrect, they were not.
Speaker 4: Well, I don't care about that. I actually don't care
Speaker 4: about that right now, here's what I care about it
Speaker 4: about it, yep.
Speaker 6: I don't care about that. I just care about getting
Speaker 6: it took pictures. Her team took pictures and admitted to it.
Speaker 6: We sent the pictures to the person that works for her, Larissa,
Speaker 6: so they have they have their friend Minny.
Speaker 4: Scott considered Scott.
Speaker 22: When in he's ready to schedule the inspection, we can
Speaker 22: move forward. Until then, we're not willing to be really
Speaker 22: even discussed it much more than that we have the
Speaker 22: right to inspect it. It's in a storage unit. It's
Speaker 22: not one of these using It's in a storage unit.
Speaker 22: When we can see it, we can discuss.
Speaker 14: It for.
Speaker 4: It's still absolute, Scott. The point she's making, Scott, you know,
Speaker 4: you guys are talking over each other and basically, Scott,
Speaker 4: what she's saying is they have a right to inspect it,
Speaker 4: period and and.
Speaker 14: I've never denied that.
Speaker 4: Okay, Scott, I'm not saying you did. Will you shut up?
Speaker 4: You're your own worst enemy. You really are. It doesn't matter.
Speaker 4: Do you understand that we have the manager the damn
Speaker 4: company on here saying they just want to inspect it,
Speaker 4: and you insist on going back over each and every injustice.
Speaker 4: Let's move forward. Let's get it done. That's why you
Speaker 4: called the show.
Speaker 14: Yeah, okay, okay, let's pick a time and date.
Speaker 4: Let's do it. Stacey, do you have the Do you
Speaker 4: have the address I need?
Speaker 22: I we do have the address from the last time
Speaker 22: we were out there. He can send me do my email.
Speaker 22: He has it three times. It will work for him
Speaker 22: and I'll check it with our schedule on our team
Speaker 22: to come out and effect it. Nobody ever denied anything. Okay,
Speaker 22: he is refusing to cooperate. He just went on to
Speaker 22: call you to bully us into paying him, and that's
Speaker 22: not gonna happen.
Speaker 4: You have to be able to know.
Speaker 6: But Tom, that's where that's where I get upset. Is
Speaker 6: I am fully cooperating and for her to say that
Speaker 6: is completely incorrect, and they're trying to.
Speaker 4: She waves a little problem.
Speaker 8: Here.
Speaker 4: Here's the problem. Scott's angry, and she's angry, and she's
Speaker 4: angry because he said to us on the air that
Speaker 4: they refuse to pay. He did say that they refuse
Speaker 4: to honor the claim. So she's upset. You're upset, Scott,
Speaker 4: because she is saying, we want to look at it,
Speaker 4: and you didn't show up. Okay, so you're both upset.
Speaker 4: I'm not going to parse through who's right and who's wrong.
Speaker 4: I think at this point they're willing to look at it,
Speaker 4: and that's all you can ask for. I mean, is
Speaker 4: there any mystery here? They want to look at it?
Speaker 4: She said, emailer and set up a date, Scott, stay
Speaker 4: in touch with us, okay, really stay in touch with us.
Speaker 4: By the way, Stacy, is Marshall still there or did
Speaker 4: he sell the company?
Speaker 1: Oh?
Speaker 14: No, he's still He is still very much very much here.
Speaker 4: Okay, good good, all right, So thank you for coming on.
Speaker 4: I appreciate it. Let's see what happens. Three h three
Speaker 4: seven one three talks seven one three A two five five. Look.
Speaker 4: I want to say just a little something about First
Speaker 4: of all, I like when people come on from the company. Okay,
Speaker 4: I do. She was upset, obviously because she's listening to
Speaker 4: him accuse the company of not wanting to pay. Now still,
Speaker 4: and I know this is hard and I've known very
Speaker 4: good business people who can't do it. I'm probably one
Speaker 4: of them who can't do it. When you're accused of something,
Speaker 4: you get your backup in the air a little, and
Speaker 4: you defend yourself and you're kind of like you're brisally.
Speaker 4: It happens. It happens. Because Mark, you mentioned she sounded
Speaker 4: angry right well beyond it. But yes, well, okay, how
Speaker 4: do you think you'd feel. I mean, you'd be honest
Speaker 4: with me because I I.
Speaker 5: Oh my god, when I had my five good years,
Speaker 5: you you were endorsing me and we'd get calls all
Speaker 5: the time. I'd never handle it like that on air
Speaker 5: in a million years. That's all I'm saying. Okay, have
Speaker 5: you ever gotten upset? How about any of you in here?
Speaker 5: How many times have we called with an issue with
Speaker 5: Kevin or Jeff over the years? I mean they're very
Speaker 5: few and far, but it happens, and I don't hear
Speaker 5: that on air.
Speaker 4: I mean, that's all I'm saying. But I and I
Speaker 4: didn't take a fence necessarily to anything she said. Did
Speaker 4: you take a fence to it? Yeah?
Speaker 15: Yeah?
Speaker 4: Or did you not like the way she was saying
Speaker 4: it or what she seemed very perturbed.
Speaker 11: She's just a little short, but I think that's just
Speaker 11: how she is. I don't think she was angry.
Speaker 4: Yeah, I don't know, kind of. I didn't take it
Speaker 4: as negative. I took it as being pissed off that
Speaker 4: they were being accused of ignoring this. That's the way
Speaker 4: I took it. Now, whether it's acceptable or not, Mark,
Speaker 4: I'm not saying.
Speaker 5: I just and I'm waiting for a text back, and
Speaker 5: I bet I have it within about fifteen seconds twenty seconds,
Speaker 5: and then I'll say another comment about the company in general.
Speaker 5: But I want to clarify before I make the comment
Speaker 5: so we can move on.
Speaker 4: Then I'll make it. If I make it, Yeah, make
Speaker 4: it or tell us what you're talking about.
Speaker 5: Well, I think they owe us money from years ago,
Speaker 5: so when it comes to paying out on warranties or
Speaker 5: paying for advertising or praying for different things, I don't
Speaker 5: think they can live up to their word. But like
Speaker 5: I said, I'm still clarifying that, so I'm a little biased.
Speaker 11: All right.
Speaker 4: I'm Tom Martine three oh three seven one three talk
Speaker 4: seven to one three eight two five five Go with
Speaker 4: a sure thing. Denver's Best roofer Excel roofing dot com.
Speaker 4: You don't pay a cent until you're content. Leave time
Speaker 4: for an insurance check up free, no obligation. Comparison call
Speaker 4: Compass Insurance paying too much your coverage at dozens of
Speaker 4: insurance companies find out now three oh three seven seven
Speaker 4: to one help. You'll think you're his only customer when
Speaker 4: you choose Frank durand the real estate Man dot com
Speaker 4: to list your home with Remax Alliance three oh three
Speaker 4: nine two zero sixteen twenty two. Hi Tom Martino here
Speaker 4: three O three seven one three talks seven one three
Speaker 4: eight two five five. Welcome to the show. Gary has
Speaker 4: a question about tough sheds. Go ahead, Gary, what's going on?
Speaker 11: Hey Tom?
Speaker 6: Good afternoon, have to Friday to you and the team.
Speaker 4: Thank you man, what's happening?
Speaker 6: Sure?
Speaker 15: Hey Tom?
Speaker 6: I got an estimate on a on a tough shed
Speaker 6: and and then I just got themos all and it's
Speaker 6: been looking, you know at the reviews better business reports,
Speaker 6: and some of them are not very glowing. So I
Speaker 6: just want to know if you had any history or
Speaker 6: current issues with tough shed up and you.
Speaker 4: Know we've had passed spring. There no issues, We've had
Speaker 4: good reports on them in the past. It really the
Speaker 4: complaints we did have. The few complaints we've had with
Speaker 4: tough sheds is when I believe people got them to
Speaker 4: for a mission they weren't meant for. Well.
Speaker 5: I think the other thing is most of them, in fact,
Speaker 5: I think all of them are franchise models. So you
Speaker 5: can definitely get a bad one or a good one,
Speaker 5: that's possible, But the product itself, I don't recall any issues.
Speaker 6: Okay, good to know. And of course it's through the
Speaker 6: they're working through home Depot. So I used the home
Speaker 6: Depot site, talked to.
Speaker 4: Are you and the springs? Hey, Jesse down what's that
Speaker 4: old Colorado downtown area called? There's like three or four.
Speaker 5: I think shed dealers, like an actual tough shed deal,
Speaker 5: just go direct. And the only reason I say that
Speaker 5: is you might save a little money. I'm sure they'll
Speaker 5: beat the home depot price on their own product. But
Speaker 5: the other thing is then you're going to be dealing
Speaker 5: with You're going to be dealing with one company. You're
Speaker 5: not going to be dealing through home Depot. And we
Speaker 5: get a lot of complaints. It doesn't matter if it's
Speaker 5: flooring windows. I mean, how many complaints do we get
Speaker 5: on Home Depot subcontractors, Tom.
Speaker 4: Well, when we do get them, they're about the subcontractors, yep,
Speaker 4: you know, not about Home Depot itself.
Speaker 5: No, but what but what ends up happening is Home
Speaker 5: Depot is the one that needs directify it and they
Speaker 5: generally won't do anything.
Speaker 4: Exactly. You're right, Yeah, And they're right, and they say
Speaker 4: it's your deal. That's why I don't like doing that.
Speaker 4: By the way, you should go. You should just for
Speaker 4: the heck of it. Stole down there. You know, we're
Speaker 4: we're talking about Old Colorado City.
Speaker 14: Yeah, sure, do over on eighth.
Speaker 5: Yeah, we're on a radio station out there, KRDO. So
Speaker 5: when I drive down to KRDO to do stuff, I
Speaker 5: always pass. It's how I knew about it.
Speaker 4: And all they do is sell these buildings. Yeah, it's
Speaker 4: a big toughshed dealer.
Speaker 17: Should they sell them and install them and deliver them.
Speaker 17: They do all that on site.
Speaker 5: So and I think there might even be another brand
Speaker 5: really close to there.
Speaker 4: I don't know anything about it, but.
Speaker 14: All right, I do a Google search. Then, yeah, thank
Speaker 14: you so much for that, sure.
Speaker 4: Thing, man, Thanks for calling. Three oh three seven one
Speaker 4: three eight two five five three Zho three Martino, Chris,
Speaker 4: what's happening.
Speaker 6: I've been just looking at renewing some concealed carry insurance
Speaker 6: and I'm just shopping around, and I guess I noticed
Speaker 6: with a couple of them. Now they allow you to
Speaker 6: pick your own attorney for representation. I guess my question
Speaker 6: is with their fee schedules, do any of the attorneys
Speaker 6: you work with know if they'll support yeah, backing you
Speaker 6: up with what these comes.
Speaker 4: Well, let me ask you some when you say concealed
Speaker 4: carry insurance, what are you talking about?
Speaker 14: What it is is.
Speaker 6: If you app actually use your weapon, they will represent
Speaker 6: you through the whole process.
Speaker 14: Yeah.
Speaker 5: In other words, if someone breaks into your house and
Speaker 5: you blast them in the head and they die, and
Speaker 5: the cops all of a sudden decide they then my
Speaker 5: day doesn't work.
Speaker 4: Don't homeowner doesn't homeowners Insurance cover you? Well?
Speaker 5: Okay, fine, let's say you're out in the parking lot
Speaker 5: for that matter. Oh you're saying, don't they cover you
Speaker 5: all together? I don't think so. Not for criminal activity, Well.
Speaker 7: Don't have to be criminal.
Speaker 11: I mean you could do with it legally.
Speaker 4: And what I'm saying, I don't think, Jeff, I get that.
Speaker 5: But I'm saying, I don't think homeowners steps in and
Speaker 5: is going to pay for a defense for a criminal charge.
Speaker 7: But that's where concealed carry insurance is very important.
Speaker 4: Yes, so do you have do you have it?
Speaker 7: Do I?
Speaker 14: I do?
Speaker 8: Now?
Speaker 6: I have I had lost yield.
Speaker 4: I think Jeff does got it to yeah? Okay? And
Speaker 4: is it expensive?
Speaker 7: No, it's pretty cheap.
Speaker 4: Okay.
Speaker 5: So what I want to know is this, if what
Speaker 5: are you asking? There's so many people that have it.
Speaker 5: The reason it's so cheap is I mean, how often
Speaker 5: are you.
Speaker 4: Every to use it? But I want to ask Chris this.
Speaker 4: You're asking Chris what that Now that you can select
Speaker 4: your own attorney us to.
Speaker 5: Know, for example, if Joe Lazara, and I'll just use
Speaker 5: that because he's on our referral list, if he can
Speaker 5: pick Joe Lazara to use contractually with whoever he's buying
Speaker 5: the policy from, I would say, if Joe did it,
Speaker 5: you could. But if Joe, for example, is three hundred
Speaker 5: an hour and they only pay one hundred and fifty
Speaker 5: an hour, right, you're going to have to come up
Speaker 5: with the deficit.
Speaker 4: That's why. Is that what you're asking Chris? Yes, what
Speaker 4: rate do they give you what hourly rate?
Speaker 6: They don't show anything on their sites. I guess I
Speaker 6: could call him individually an app.
Speaker 4: Well, that's what jed. That's it's all going to come
Speaker 4: down to that, because when they say they pay attorneys fees,
Speaker 4: or even by the way, when laws say you get
Speaker 4: attorneys fees, it doesn't mean you get what the attorney bills.
Speaker 4: It means you get what they claim it should be.
Speaker 4: In other words, the courts decide. So that's really that's
Speaker 4: really the rub right there. Oh cool, I got a
Speaker 4: judgment one time. I got a judgment one time for
Speaker 4: attorney's fees, and the attorney said, the judge said, okay,
Speaker 4: therefore you get one hundred and ninety thousand dollars and
Speaker 4: my fees were two hundred and ninety thousand. And I
Speaker 4: said to the judge and I won, by the way,
Speaker 4: that's why I got attorney's fees. And I said to
Speaker 4: the judge, and he's I didn't say to Jude, I
Speaker 4: said to my attorney, the judge told me that, or
Speaker 4: told us in court these were reasonable attorney's fees. But
Speaker 4: I got charge one hundred thousand dollars more. How do
Speaker 4: you reconcile that.
Speaker 10: Now.
Speaker 4: I wasn't saying you cheated me or anything. I was saying,
Speaker 4: if I did a feed dispute, would that judge's opinion
Speaker 4: carry weight? And he immediately reduced his bill. And I'm
Speaker 4: not saying I had bad representation. He was really good.
Speaker 4: But it's kind of damning when a judge says your
Speaker 4: reasonable compensation should be this. So therefore, what you need
Speaker 4: to do is clarify that before getting into this so
Speaker 4: you don't have that kind of a problem. If they
Speaker 4: allow you to pick an attorney, ask them what the
Speaker 4: hourly rate they allow, and not only that, how many
Speaker 4: hours do they allow? Some of them have a cap
Speaker 4: on it. You know. That's why these prepaid legal things,
Speaker 4: I think they suck. They're good for a phone call
Speaker 4: now and then to an attorney, but mainly they suck.
Speaker 4: Three oh three seven one three talk seven one three
Speaker 4: eight two five five Go with a sure thing Denver's
Speaker 4: Best Roofer Excel roofing dot com. You don't pay a
Speaker 4: cent until you're content. Time for an insurance check up,
Speaker 4: free no obligation comparison call compass insurance paying too much
Speaker 4: your coverage at dozens of insurance companies find out Now
Speaker 4: three oh three seven seven to one. Help. You'll think
Speaker 4: you're his only customer when you choose Frank durand the
Speaker 4: real estate Man dot com to list your home with
Speaker 4: Remax Alliance three oh three nine two zero sixteen twenty two.
Speaker 4: Hi Tom Martino here three oh three seven one three
Speaker 4: talk three oh three seven one three eight two five five.
Speaker 4: We might need Paul the waterman on right now waterpros
Speaker 4: dot net. But uh for this question, Kevin, Uh, what's
Speaker 4: going on?
Speaker 23: Paul?
Speaker 24: Yeah, So i'll thing called structured water.
Speaker 4: Have you ever don of it?
Speaker 24: It's kind of a yes, it seems awful wacky to me,
Speaker 24: and it gets the water thick and somehow it makes
Speaker 24: it more charge and good for your body.
Speaker 4: What they say. They say that it aligns the molecules
Speaker 4: and it's better for absorption and better for hydration. And
Speaker 4: I don't know, I don't know enough about it.
Speaker 5: I mean we should ask to me. The first thing
Speaker 5: I think is snake oil.
Speaker 4: Yep, it says the molecular Here's what I'm reading about it.
Speaker 4: The idea is that the water molecules in structured water
Speaker 4: align themselves in organized layers, unlike the random arrangement of
Speaker 4: molecules in ordinary water, it enhances hydration. Proponents of this
Speaker 4: structured water claim it's more easily absorbed by cells. Now
Speaker 4: are you looking at one of these machines?
Speaker 24: Well, I saw a thing for one hundred and eighty
Speaker 24: bucks that you sor you dip in your water and
Speaker 24: wave it around and it makes the water thicker and
Speaker 24: structures it. So it's pretty cheap and a nutrition this
Speaker 24: that I know, seems to claim this is good good.
Speaker 4: No, you can't spend.
Speaker 5: I'll sell you a drumstick for thirty bucks.
Speaker 4: I'll sell the time. So listen, like, really, I do
Speaker 4: want to call Paul the water man. Is he around?
Speaker 4: I'm working on it, Tom, Yeah, just see if he's there.
Speaker 4: I do want to ask him. And Paul knows a
Speaker 4: lot about water, he really does. I bet it's a
Speaker 4: real thing.
Speaker 5: But you know, if it's any better for you than
Speaker 5: drinking regular cloth?
Speaker 4: First of all, how supposedly do they realign the molecules?
Speaker 4: What is it? He just how do you make water
Speaker 4: a stick and you move it around? Is that how
Speaker 4: they say you do it with a stick? Yeah, Kevin,
Speaker 4: what kind.
Speaker 1: Of a stick is it?
Speaker 5: One hundred and seventy five dollars sul sticks over the bar.
Speaker 4: Yeah, no, what is it really? What is the stick?
Speaker 24: I'm kind of a stick that contained already contains structured
Speaker 24: water like a vial, and then when you put this
Speaker 24: in the water, it transfers its structure over to the
Speaker 24: other water. And the thing is, I.
Speaker 25: Suppose do you ever run out of it?
Speaker 24: Biscus, do you ever run.
Speaker 1: Out of it?
Speaker 24: Never run out? No, I'm thinking about trying this for
Speaker 24: one hundred eighty bucks, but I don't know. But they say,
Speaker 24: I think you're nuts.
Speaker 4: So this stick you put never runs out and it
Speaker 4: structures the water. Yeah, and it grows hair.
Speaker 24: Yeah, I hope. So anyway, okay, so I thought I
Speaker 24: was just try to figure out if you had ever
Speaker 24: heard of it.
Speaker 5: So maybe kid, we are going to try to get
Speaker 5: Paul on though. I mean, you know, we're kind of
Speaker 5: making fun of it because it sounds so freaking goofy,
Speaker 5: a stick that never runs out you put in your
Speaker 5: I'm looking at some now I'm looking at alkaline water sticks.
Speaker 4: Yeah, like twenty bucks that alkaline. You know, by the way,
Speaker 4: alkaline based water has some benefits and you know re okay,
Speaker 4: water can be better absorbed, but better. Hold on, If
Speaker 4: you adjust the pH of water, and you adjust the
Speaker 4: alkalinity of water and the acidity of water, you can
Speaker 4: truly improve absorption. But I don't know what this structured means.
Speaker 4: You see, that's the thing. And to me it does
Speaker 4: sound like snake oil, as Mark put it, because to
Speaker 4: say that it naturally deuces structured water and this stick
Speaker 4: last forever. What's in the stick? Well, they can't tell
Speaker 4: you that, or else you could.
Speaker 24: Go make your own, but it's actually structured water in
Speaker 24: the stick, supposedly, and then it transfers as characteristics to
Speaker 24: any other.
Speaker 5: This is from healthline dot com. I don't even know
Speaker 5: who they are, but it says companies selling structured water
Speaker 5: make extreme claims about its benefits. However, there's no evidence
Speaker 5: behind any of them. No, nor is there any compelling
Speaker 5: evidence that such a substance has structured water even exists.
Speaker 24: Well, yuh, I mean, I guess the reason I'm interested
Speaker 24: is because they say, if you structure the water, it
Speaker 24: gets like honey like, it gets thick, so you would
Speaker 24: know something actually happened when you stuck the stick in there.
Speaker 4: No, hold on, they don't claim it actually gets thicker, do.
Speaker 24: They Yeah, yeah, they say it gets more viscous that.
Speaker 4: Well, more viscous to where you can notice it, or
Speaker 4: on a microscopic level. He said, like, honey, dude, Nah,
Speaker 4: Now listen, Kevin. How much is it? Kevin? How much
Speaker 4: is it? I?
Speaker 5: If you really want good water, though, I can sell
Speaker 5: you a packet of kool aid and all you have
Speaker 5: to do is add sugar.
Speaker 4: It'll be the most delicious Kevin I ever had. If
Speaker 4: you buy that stick, If you buy that stick and
Speaker 4: you can show me bring it in where a sealed
Speaker 4: stick will make your water thicker visibly, I'll pay for it.
Speaker 24: Yeah, I'll let you know. I've been in before, so
Speaker 24: i'll let you know if this happens.
Speaker 5: Oh wait, you were you in the door up to something?
Speaker 5: Why were you in before? Did you buy something like this?
Speaker 24: Oh no, I was a common man.
Speaker 4: Oh okay, Tom, ok when you were a common man
Speaker 4: years ago? What did we talk about? Yeah?
Speaker 24: I have a nonprofit that helps people with car repairs.
Speaker 4: Of course. Yeah, you do a good job.
Speaker 11: Man.
Speaker 4: Isn't it hands of the is it hands of the
Speaker 4: carpenter or something? Oh that's a different.
Speaker 24: But this is called our twelve charity.
Speaker 4: I remember that. Okay, they know Daphne.
Speaker 24: Exactly.
Speaker 4: Yeah, Hey I do. Tom.
Speaker 5: Do you remember the guy that came in that said
Speaker 5: he took us in the other room and like held us.
Speaker 4: Yes, yes, yes. What was he claiming? Though, I'll tell
Speaker 4: you I gotta take this crack. No, no, I'm gonna I'm
Speaker 4: gonna tell you and and and he was a nice
Speaker 4: man and it was a nut. Well I gotta take
Speaker 4: the break though. First, Barry, real quick, you got a
Speaker 4: props for Kevin Coulkin shared an auto tech?
Speaker 26: Yes, I do.
Speaker 6: Uh.
Speaker 15: I just came back from him. He took a look
Speaker 15: at the battery that I brought in that Triple A
Speaker 15: battery would not do anything about, and he got it
Speaker 15: covered under warranty for me and got me a new battery.
Speaker 4: Take Kevin, why did Triple A not want to do this?
Speaker 4: Do you know?
Speaker 11: I could never figure that out. But we just bypassed
Speaker 11: that all and just took care of it.
Speaker 4: Well.
Speaker 14: I appreciate it very much anytime.
Speaker 4: And Triple A it was this the first battery or
Speaker 4: second battery. Triple A sold you first and it went
Speaker 4: bad and they just wouldn't take care of it.
Speaker 26: No, So then.
Speaker 11: He didn't drive it enough and that's why it failed.
Speaker 11: That's what they call Do.
Speaker 4: You think that's a good excuse, Kevin.
Speaker 11: No, No, the battery's gonna warranty, Yeah, fix it?
Speaker 4: Yeah, all right, thank you for telling us. We got
Speaker 4: more coming up. Go with a sure thing Denver's best
Speaker 4: roofer Excel Roofing dot com. You don't pay a cent
Speaker 4: until you're content. Time for an insurance check up free,
Speaker 4: no obligation. In comparison all Compass insurance paying too much
Speaker 4: your coverage at dozens of insurance companies find out now
Speaker 4: three all three seven seven to one. Help. You'll think
Speaker 4: you're his only customer when you choose Frank durand the
Speaker 4: real estate Man dot com to list your home with
Speaker 4: Remax Alliance three oh three nine two zero sixteen twenty two.
Speaker 4: Hi Tom Martina here three O three seven one three
Speaker 4: talks seven one three eight two five five. Welcome, and
Speaker 4: Deputy Doc has a comment on structured water. First, then
Speaker 4: I'm going to go to the expert, Paul, the waterman,
Speaker 4: Paul with Waterpros dot net. Deputy What Doc, I didn't
Speaker 4: know you had a comment on this?
Speaker 19: Go ahead, alright here, if you put a keyspoon of
Speaker 19: lemon juice and a cup of water. It's no longer water.
Speaker 14: It's a weak acid. So that just spells.
Speaker 19: And number two, the only way that you can increase
Speaker 19: the discosy of water is to start freezing it, where
Speaker 19: you get half ice and half water. The construction water
Speaker 19: is ice. As soon as the molecule is fined to
Speaker 19: one another, they become a solid.
Speaker 23: So you can't have.
Speaker 19: As as water is freezing and you have half water
Speaker 19: and half height, it doesn't it does it creates.
Speaker 4: Bet.
Speaker 5: I bet that stick doc to stick the guy was
Speaker 5: gonna buy for one hundred and eighty.
Speaker 4: I bet it's got liquid in it.
Speaker 5: And when it'll tell you to freeze it and then
Speaker 5: you start stirring regular water with the frozen stick.
Speaker 4: I don't know. Let's talk, Paul. Have you ever heard
Speaker 4: of these sticks they're selling and they claim that it
Speaker 4: structures your water, which is better hydration and better for health. Paul,
Speaker 4: doubting waterpros dot Net.
Speaker 23: Yeah, it's all it's all bullocks to me, Tom, because
Speaker 23: basic water or acidic water is absorbed faster in your
Speaker 23: body than anything that's elevated in pH and water is
Speaker 23: in our gain it so there's no minerals that are
Speaker 23: absorbed from water. Water is strictly for flushing, cleaning out
Speaker 23: the body that's.
Speaker 4: Shit so and hydrating, right, yeah, obviously. So what I
Speaker 4: want to know, Paul, is have you heard of structured water?
Speaker 23: No, I've never heard of structured water. I mean, I've
Speaker 23: heard of alkaline water, which is which is not proven technology,
Speaker 23: But structured water, I never heard of it.
Speaker 4: It was I want you to look it up and
Speaker 4: maybe give us a report on it. It's called if
Speaker 4: you if you look at it. According to my girlfriend,
Speaker 4: the father of this structured water. The researcher was doctor
Speaker 4: Gerald Pollock p O. L L A c K. He
Speaker 4: suggested that water could exist in a distinct semi crystalline
Speaker 4: state in certain environments. I don't know anyway. He says
Speaker 4: that it alters the molecular arrangement and helps to enhance hydration.
Speaker 4: And it says some beliefs structured water holds more energy
Speaker 4: and supports optimum health.
Speaker 23: I got I bet that right there. To me, when
Speaker 23: you talk about that, that last paragraph, that sounds funny
Speaker 23: to me. The only thing that water's proven to do
Speaker 23: is if you uses your kidneys your it helps with
Speaker 23: your pancras.
Speaker 10: It helps with the.
Speaker 23: Spleen in your lever. It's a rinsing agent. And a
Speaker 23: lot of people that don't drink enough water have kidney stones, gallstones,
Speaker 23: and they even can get urinary track infections because they're
Speaker 23: not drinking enough water.
Speaker 4: Yeah, but but I've I've been told this by many doctors, Paul,
Speaker 4: that proper hydration for brain function is a must.
Speaker 23: Absolutely so acidic water water, This acidic is absorbed by
Speaker 23: think about this. Before dator rade, people used to tell
Speaker 23: you to drink pickled juice because of the vinegar. So
Speaker 23: it's the cinity aspect that much is what the stomach
Speaker 23: acid is, which basically absorbs in. Warm water actually is
Speaker 23: a lot better for you than cold water. Warm water,
Speaker 23: you know, you absorb quicker for hydration. Cold water may
Speaker 23: cool you down, but for a quicker you know, hydration
Speaker 23: to crunch the thirst, warm water is a lot better
Speaker 23: for you.
Speaker 4: So okay, all right, it says water isn't water is
Speaker 4: actually necessary. I'm look reading this of course for brain
Speaker 4: cells and neurons and for maintaining the proper volume because
Speaker 4: your brain is seventy water.
Speaker 23: Absolutely correct, that's it. We should be drinking in at
Speaker 23: least a gallon in my opinion, at least a gallon
Speaker 23: of water a day.
Speaker 10: Now.
Speaker 23: You can't drink too much water and drowned, believe.
Speaker 26: It or not.
Speaker 5: Yeah, those that's been done at colleges when they take that. Uh,
Speaker 5: I don't know. There's some drug that makes you drink
Speaker 5: water like crazy.
Speaker 4: But what Paul was saying is essentially right here as well.
Speaker 4: It's used to clean the body out of waste and
Speaker 4: to restore elasticity and volume. So it takes the old
Speaker 4: and replaces it with the new. That's stupid. Well no,
Speaker 4: that's science, mart whether you like that or not. That's
Speaker 4: actually a medical scient that's better for you. Well yeah,
Speaker 4: because what you're doing is you're hydrating. That's what true hydration.
Speaker 5: I'm sorry, I'm still thinking of that magic stick.
Speaker 4: Oh no, no, no, we're not talking about that. Sorry, we're
Speaker 4: talking about regular water. And by the way, speaking to that, Paul,
Speaker 4: thank you very much for mine, because that reverse osmosis water.
Speaker 4: Some of the best waterpros dot net go with a
Speaker 4: sure thing Denver's best roofer Excel roofing dot com. You
Speaker 4: don't pay a cent until you're content. Time for an
Speaker 4: insurance check up free, no obligation. In comparison, call Compass
Speaker 4: Insurance paying too much your coverage at dozens of insurance
Speaker 4: companies find out now three all three seven to seven
Speaker 4: to one help. You'll think you're his only customer when
Speaker 4: you choose Frank durand the real estate Man dot com
Speaker 4: to list your home with Remax Alliance three all three
Speaker 4: nine two zero sixteen twenty two.
Speaker 1: Ripped off news need so you don't have to.
Speaker 2: Come run anxious as fast as we can show Shooter's
Speaker 2: gonna help come.
Speaker 4: This is the Troubleshooter Show.
Speaker 3: No Tom Martine, Welcome, Welcome to the show.
Speaker 4: The only show if it's kind.
Speaker 5: We're here to solve problems, answer questions, take complaints. We
Speaker 5: want to make your life just a little bit better.
Speaker 5: You've been ripped off for taking advantage of this. It's
Speaker 5: my friends, is to show for you as you know,
Speaker 5: it's car Dake, Kevin Colkin in the house, Jeff Vick,
Speaker 5: Jesse Schillinger. Welcome, gentlemen. What is going on in the
Speaker 5: car business real quick?
Speaker 7: Well, well, we were saying earlier, it's just as busy
Speaker 7: as ever ever ever. People are taking care of cars
Speaker 7: that normally they may have offt which is simply because
Speaker 7: of replacement costs.
Speaker 4: Jesse told me, you're you're at your best year ever
Speaker 4: this year.
Speaker 17: Yeah, we're killing it.
Speaker 4: It's unbelievable. The used car market is so high.
Speaker 11: Yeah, it's terrible.
Speaker 17: It's it's people are bringing their cars out and fixing
Speaker 17: them instead.
Speaker 4: It's just kind afford all right, Tommy. You know, I
Speaker 4: think Mark, as we've always talked about, the biggest problem
Speaker 4: in the car business truly, is that people don't keep
Speaker 4: them long enough for that upside downness to even out.
Speaker 4: When you first buy, you're okay. If you buy wrong,
Speaker 4: you're never okay. But when you first buy, even a
Speaker 4: normal deal, there's a point at which you're going to
Speaker 4: be upside down. There's a point where it evens out.
Speaker 4: And I really tell this to people, especially parents, if
Speaker 4: you're buying for your kids, or if they're buying a car,
Speaker 4: even if they saved up the money, it is their
Speaker 4: road to ruin when they start that negative equity thing,
Speaker 4: because you guys know how it works. Somebody wants really
Speaker 4: badly a car, they get it, they get tired of it,
Speaker 4: or they see something want better, and this car's not
Speaker 4: paid off. So they got to take that negative and
Speaker 4: they got to put it into the next deal, which
Speaker 4: makes them even more prone to be an upside down
Speaker 4: in the next deal. And it just gets bigger and
Speaker 4: bigger and bigger. Right, And so as that happens, what
Speaker 4: you have is you have a situation where you're buried,
Speaker 4: and the only way to get out of it, this
Speaker 4: is my thought. You guys tell me the only way
Speaker 4: to get out of it is to either get a
Speaker 4: brand new car and trade the negative equity in on
Speaker 4: a zero percent financing deal when they have these specials,
Speaker 4: or and then keep it or keep the one you
Speaker 4: have until it's paid off. Do you guys have any
Speaker 4: thoughts on that?
Speaker 11: Yeah, but everybody, it's so emotionally attached to cars at times.
Speaker 11: I think that's their biggest.
Speaker 4: I think just the opposite. I think just the opposite, Kevin.
Speaker 4: I think.
Speaker 11: I mean, when they're buying the car, they're emotionally looking
Speaker 11: at the new car as opposed to the reasonability of
Speaker 11: keeping the car.
Speaker 4: Yeah, okay, now we can have more discussion on that.
Speaker 4: I'd like to know what people have done in the
Speaker 4: past to get out of that negative equity, snowballer, if
Speaker 4: they had a kid doing it. Mark never let his
Speaker 4: kids do it because he took control and showed him
Speaker 4: how to build equity and sell at the right time.
Speaker 4: But there's not a parent of lie that does that
Speaker 4: that I know of other than him. Mike, you have
Speaker 4: a comment on structured water, then we'll go back to
Speaker 4: Paul the waterman. Go ahead, Mike, Yeah, Tom.
Speaker 14: I actually I'm a handyman in a plummer and I
Speaker 14: had some really neat customers and anyway, she got to
Speaker 14: reading this stuff about the structured water or whatever. And
Speaker 14: it is just a little tube about the size of
Speaker 14: an eye dropper for one hundred and eighty seven bucks.
Speaker 14: It doesn't go in the freezer or anything else.
Speaker 4: It's stupid.
Speaker 14: Twist it around in the glass and it's supposed to
Speaker 14: make the water molecules the line. But that's just the
Speaker 14: first step. The next one is and I put one
Speaker 14: in for this nice lady. It's a whole house magic
Speaker 14: water maker and it's yeah, it's like I better, oh
Speaker 14: an ad. It's long brass tube that just hooks right
Speaker 14: into your man, like you know, and there's no baffles,
Speaker 14: there's no magnetism, there's no nothing. It's just a hollow
Speaker 14: damn fat tube.
Speaker 4: Is that crazy? How much did you charge this lady
Speaker 4: to install it?
Speaker 14: Well, I'm pretty nice guy. I only charger seventy five
Speaker 14: bucks because I mean, okay, you know a couple of
Speaker 14: couplings and stabbing it into the main line.
Speaker 5: Meantime you're scratching your head and there's nothing in it.
Speaker 14: Nothing and nothing, nothing, nothing nothing, not a baffle, not
Speaker 14: a magnet, not a nothing. Yeah, but just to say, oh,
Speaker 14: I read the literature.
Speaker 5: How much did she spend on it?
Speaker 14: She just shy of a thousand bucks?
Speaker 4: Oh my god.
Speaker 5: Yeah, Hey, I see a trouble.
Speaker 11: What is it?
Speaker 4: I want to look up the I want to look
Speaker 4: up this stick. What is it called magic water stick?
Speaker 14: Yeah? I think it's something like that. Just look up
Speaker 14: structured water and stuff.
Speaker 4: Yeah, I did, but I can't find this stick. Is
Speaker 4: it called bend over and let me never mind?
Speaker 14: Well, that would pretty much be what most folks should
Speaker 14: call it. But it's kind of like if it's the
Speaker 14: wholeless ebo thing. I think, you know, if you think
Speaker 14: it makes you feel better, you feel better.
Speaker 6: Oh my, the wall.
Speaker 14: I have drank the water with the magic stick and
Speaker 14: also going through the whole house thing. And it tastes
Speaker 14: just like the well long.
Speaker 4: It might taste the same. But let me ask you this.
Speaker 4: Are you healthy?
Speaker 14: I'm a sixty four year old palmer man. I'm fat
Speaker 14: and ugly and everything else.
Speaker 4: Yeah, that water might have kept you alive. And hold
Speaker 4: on a second. Are you you've been plumbing for your
Speaker 4: entire career?
Speaker 16: Yeah?
Speaker 14: I got my journeyman's license when I was twenty one.
Speaker 4: Have you no what I once showed your butt crack?
Speaker 14: Who hasn't seen my butt crack?
Speaker 13: Hey?
Speaker 4: You know what I Mike, I can't believe that's the
Speaker 4: one that's the one stereotype that works. And here's what
Speaker 4: I don't understand. I mean you, guys, here's the one
Speaker 4: thing I don't and I mean this sincerely. Now. They've
Speaker 4: never made adequate tools or or arrests or supports for plumbers.
Speaker 4: When you're up under the sink and you need to
Speaker 4: use two hands, but if you can't lean on your elbows,
Speaker 4: you have to have incredible core strength. I'm very serious.
Speaker 4: I'm not fooling around. And if you can't do that,
Speaker 4: you need to make a They need to make a
Speaker 4: wedge kind of thing so you clean out under the sink.
Speaker 4: You put that wedge in there so you can support
Speaker 4: yourself and use both hands. Am I telling the truth
Speaker 4: or what?
Speaker 14: Well? You got to understand. Like all plumbers, I have
Speaker 14: a pretty big core, even though I'm not a very
Speaker 14: tall man. But they do actually make that device you're
Speaker 14: talking about. I always just took an iron in board
Speaker 14: and stuck it in there so I didn't have to
Speaker 14: sit there and try and bridge while I'm laying on
Speaker 14: my back.
Speaker 4: Oh yeah, because really, the one frustration I've had whenever
Speaker 4: doing any plumbing where it's underneath something is because I
Speaker 4: want both hands, but one is always supporting me and
Speaker 4: otherwise I'm down on my back and I'm trying to
Speaker 4: reach up. It's a pain in the ass. And by
Speaker 4: the way, that goes for almost anything, like like we
Speaker 4: get under a car, under an airplane, under anything, you
Speaker 4: need support. You need proper support and propping up. And
Speaker 4: I'm looking right here.
Speaker 5: On Amazon they have the Plumber's pad for service and
Speaker 5: it goes in.
Speaker 4: It's exactly what you're imagining.
Speaker 15: Time.
Speaker 4: Oh my, hey, thank you man for calling. Hey Kevin
Speaker 4: and you guys Kevin and you guys, I mean Jeff
Speaker 4: and Jesse. When you guys are like under a dasher
Speaker 4: somewhere where you're kind of upside down, feet in the air.
Speaker 4: It's a pain in the end. What do you do
Speaker 4: to support yourself? Do you put padding in there? What
Speaker 4: do you do sending their employees? Yes, I'm talking about
Speaker 4: at one time when you used to actually work.
Speaker 11: There's not enough room to put anything in there.
Speaker 7: No, you just where you actually pull the seat out
Speaker 7: just so you can get room.
Speaker 11: Yeah.
Speaker 4: Now, wait a minute, I'm gonna tell you, guys, that's
Speaker 4: that's not true. I had a little tiny sport plane
Speaker 4: cockpit that I had to get. You have to get
Speaker 4: in order to get behind the dash, you have to
Speaker 4: put your feet out the windows, and you have to
Speaker 4: put your you have to lay down upside down. You
Speaker 4: got to lay on your back with your head up
Speaker 4: under the dash right the panel. I swear to you,
Speaker 4: it's so what did I do? You're not gonna believe this.
Speaker 4: I bought a beach ball and an electric pump, and
Speaker 4: I got it in their flat, laid down and pumped
Speaker 4: it up right to where I needed my support. So
Speaker 4: you see, if somebody just could invent something like that,
Speaker 4: there'd be roomful.
Speaker 5: I'm telling you, look at the one. It's called the
Speaker 5: plumber's pad.
Speaker 4: I see. Yeah, but what they're saying is true. It's
Speaker 4: too big. You need something that grows. And I know,
Speaker 4: Mark with you, that's a hard concept. But but you
Speaker 4: need something you can inflate. See. I never I never
Speaker 4: make fun of you or your age. All right, anyway,
Speaker 4: So here's the deal. People, if you have a problem,
Speaker 4: question or complaint, give us the call. We truly are
Speaker 4: solving problems. And I want to talk about some stuff
Speaker 4: in the news today. I saw a meme. I don't
Speaker 4: know what you guys think of it. It says this
Speaker 4: fun fact American made products don't get stuck on a
Speaker 4: dock or cargo ships. Kind of cool, you know what? Yeah,
Speaker 4: of course. Okay. Now, as far as the strike, it's over, right,
Speaker 4: I'm I told it's over. They're going back.
Speaker 11: That's what I saw.
Speaker 4: Yeah, they've got a tentative agree, you have a long agreement. Okay. Now,
Speaker 4: And in the news I looked up some stuff here.
Speaker 4: I'm trying to find it that was incredible. I'm where
Speaker 4: is the story? Hold on, I'm going to switch my
Speaker 4: windows and find this story. Oh oh, okay, Now I'm
Speaker 4: not gonna say anything I'm just gonna say what the
Speaker 4: actual story is. There is an alarming rate of heart
Speaker 4: attacks in young, healthy adults between eighteen and thirty five
Speaker 4: years old, one in four heart attacks, which has never
Speaker 4: happened before, and the rise started in twenty twenty one. Now,
Speaker 4: I swear to God. Back in the day, when people
Speaker 4: were getting censored and knocked off of social media, they
Speaker 4: were saying this was going to happen for a reason.
Speaker 4: They were talking about the vaccine. Now that this news
Speaker 4: is coming out, do you think they're there are any
Speaker 4: agencies ever that put any connection together. There were health
Speaker 4: people who lost their licenses for suggesting this, young healthy
Speaker 4: adults dropping dead from heart attacks. By the way, when
Speaker 4: I say young and healthy, healthy in every other way,
Speaker 4: they're fit, they're not overweight, their blood chemistry was fine,
Speaker 4: and they dropped dead. Why, Now, here's the deal. I'm
Speaker 4: not a vaccine conspiracy thinking. You know they're out to
Speaker 4: kill the population all that. Nobody intended to do that.
Speaker 4: But I think to CDC, in fact, I know they do.
Speaker 4: They actually say there is a risk of mayo. I'm
Speaker 4: reading it now, Mayo carditis money inflammation of the heart
Speaker 4: of the heartlining right, and I'm here. They acknowledge it now,
Speaker 4: But did they know we have had more more widespread
Speaker 4: inflammation of the heart and heart attacks in young people
Speaker 4: than ever in history. Now, come on, man, I mean
Speaker 4: just say but just by the way, just today, I
Speaker 4: get an email and it's saying, basically, I'm gonna tell
Speaker 4: you what. It basically says. It's from the government, the
Speaker 4: Colorado Department of Health, get your COVID flu vaccine. And
Speaker 4: basically it's saying, you're an old fart and it's going
Speaker 4: to keep you from dying. But it's it's meant for everyone,
Speaker 4: but it says especially you, you old fart. You know,
Speaker 4: because it's it's addressed to me. Did you know they're
Speaker 4: sending out emails for this?
Speaker 11: Yeah, I got mine in a text.
Speaker 4: I didn't get one.
Speaker 11: Yeah, you're not sixty five. And once you shot up
Speaker 11: for Medicare, you're on that list.
Speaker 4: What is that story? Seriously, what is that story? People
Speaker 4: dying from heart attacks at a young age When all
Speaker 4: of these influencers that got kicked off of social media
Speaker 4: and ostracized by the Democrats for suggesting this could happen,
Speaker 4: and it's happening. Exactly what they said is happening, and
Speaker 4: there's more premature death. The death rate is dropping, not
Speaker 4: the death rate, the age. I mean, is it a
Speaker 4: coincidence that that's what I'm asking. I'm truly asking. I'm
Speaker 4: not trying to be a fearmonger or some kind of idiot.
Speaker 4: I'm asking a true question. It's not like I'm making
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Speaker 4: sixteen twenty two. Hi Tom Martino, you're a troubleshooter. Three
Speaker 4: o three seven one three talk seven one three eight
Speaker 4: two five five. As we round the corner, we have
Speaker 4: no callers, which gives us time to discuss important stuff.
Speaker 4: And I have some Let me go to my text here.
Speaker 4: Somebody wants to know, is it true there is a
Speaker 4: structured gasoline stick you can throw in your gas tank
Speaker 4: and never have to fill up. Now that's collabor Okay, Now, Tom,
Speaker 4: all of this stuff you're talking about is not because
Speaker 4: of the vaccine. It's because of long COVID. So really
Speaker 4: those are probably people who were not vaccinated soon enough.
Speaker 4: Of course, there's always going to be nuts who believe
Speaker 4: that crap, always, always, always, no matter what, everything's covid.
Speaker 4: Someone mentioned a drug that will make you drink too
Speaker 4: much water and then gim isn't it ecstasy? Yeah? I
Speaker 4: think that Isn't that or something? I don't know, but
Speaker 4: that's what the guy wanted me to know. I'm sure
Speaker 4: to see it's ecstasy. Somebody else wants to know about Amazon.
Speaker 4: Would they have been affected.
Speaker 1: By the.
Speaker 4: Strike. Everybody would have been, okay. Another one called about
Speaker 4: safer net and said the old app didn't work, but
Speaker 4: they downloaded a new one. They still are around. It
Speaker 4: does work SaferNet dot com. It is working, and he's says,
Speaker 4: please don't tell people that it does not work. Now
Speaker 4: have you ever had mark either on YouTube or one
Speaker 4: of the social media sites or texting through you know,
Speaker 4: the troubleshoot or whatever. A text war. I'm having a
Speaker 4: text war with someone. This guy thinks you know where.
Speaker 4: He just won't shut up, and he has to have
Speaker 4: the last word.
Speaker 5: Oh my god, we used to have a deputy. I
Speaker 5: don't care what you would say. You could end it.
Speaker 5: I'm sick and tired of texting. Do not text me anymore.
Speaker 5: Go away, And he'd have to text back okay or something,
Speaker 5: no matter what he had. You know who I'm talking about, Tom,
Speaker 5: Not one time. Did he ever, ever ever stop texting?
Speaker 5: First ever?
Speaker 11: Okay, did you stop?
Speaker 4: Do you remember that?
Speaker 9: Oh?
Speaker 4: Hell no, I didn't stop. We're still texting. It started
Speaker 4: a year ago. What so, what's this about you're dealing with?
Speaker 4: Here's what he said. Here's what he said. I have
Speaker 4: an idea that will change the construction industry and make
Speaker 4: all of us rich.
Speaker 5: I bet is it the guy that was gonna put
Speaker 5: the snow machine on the outside of a window to
Speaker 5: make it look like it's always snowing.
Speaker 4: No, okay, but listen to this, he says. Okay, so
Speaker 4: here's what he says. He really means this. Let's share
Speaker 4: the dough. Okay, let's share the dough. And so he
Speaker 4: feels now that if he gives me this idea, he
Speaker 4: wants ten percent, and then I have to sell the idea.
Speaker 4: Here's what it is, literally, he tells me, because and
Speaker 4: the reason I'm sharing it is because it's not proprietary.
Speaker 4: He says, take recycled materials and foam and make four
Speaker 4: by eight our value paper covered super light gypsum drywall
Speaker 4: panels that are taped and mudded and fastened like dry wall,
Speaker 4: but are very lightweight and have more insulating properties. Imagine
Speaker 4: what you would save on transportation costs, construction, et cetera.
Speaker 4: And I said, he says, Marchino, yes. And I said, okay, listen,
Speaker 4: I said, you have what many people have. They're called concepts.
Speaker 4: You have no idea how to manufacture. You have no
Speaker 4: idea about the process. You have no idea about the materials.
Speaker 4: You have no idea how to market. You have no idea.
Speaker 4: There is no process, there is no patent bowl item.
Speaker 4: It is an idea. It's kind of keep getting. It's
Speaker 4: kind of like the guy that told me one time, Mark,
Speaker 4: Remember this guy. He was so pissed to me. He
Speaker 4: says Tom, I have an idea I want to make.
Speaker 4: I want the airplane seats to automatically cocoon passengers like
Speaker 4: a shell upon a crash or disabling of the aircraft,
Speaker 4: so when it crashes, these seats can be retrieved and
Speaker 4: you opened up and you're in there. And I said, okay,
Speaker 4: how do you make it? Well, they cocoon, Okay, like
Speaker 4: this guy, Well, let's just make these lightweight insulating panels
Speaker 4: that have the strength of drywall and look like drywall. Okay, Well,
Speaker 4: anyone can say anything. I mean, you know what I'm saying.
Speaker 4: How about this, I want to make a car that's electric,
Speaker 4: but it's not only electric, but it'll make coffee and
Speaker 4: it'll scratch my butt what and it flies? Yeah. Yeah.
Speaker 4: What I'm saying is concepts are not intellectual property. They're
Speaker 4: not intellectual property. And I told the guy, I said,
Speaker 4: it's not a million dollar idea. It is a concept.
Speaker 4: And then he says, well, yeah, here's another million dollar idea.
Speaker 4: Make a hard plastic or bamboo grocery cart. Okay, bamboo
Speaker 4: grocery cart or or or basket instead of bags. Okay,
Speaker 4: I said, same problem. I says, what about a titanium tank,
Speaker 4: you know. I mean, I'm just trying to show the
Speaker 4: guy you can throw out concepts all day long.
Speaker 5: So there's an episode of Seinfeld where Kramer reads in
Speaker 5: the paper on the top of this gigantic building they
Speaker 5: finally renovated it and created a restaurant, and he goes,
Speaker 5: that was my idea five years ago. I should get
Speaker 5: paid on that, And Jerry says something like, yeah, you
Speaker 5: had the idea five years ago, but you didn't have
Speaker 5: the twenty million dollars in a way to put it together.
Speaker 1: I know.
Speaker 4: So the guy comes back. I says, what don't you get, Tom,
Speaker 4: You laminate recycled plastic and foil and foam and cover
Speaker 4: it with paper on both sides, like drywall. What's not
Speaker 4: to get? I do like that guy's airline seat thing
Speaker 4: though the cocoon. I sure, sure, just yeah, how do
Speaker 4: you do it? I have no idea? What made up?
Speaker 4: I don't know.
Speaker 5: Wait a minute, they do it with the black boxes.
Speaker 5: Why not make those seats out of whatever, those black
Speaker 5: bodies and.
Speaker 4: It would be so heavy I could the plane would
Speaker 4: get off the ground. Well, you make it bigger, he says.
Speaker 4: The new drywall could be easily patented. Well, you know what,
Speaker 4: pal go and patent it. Then would you text me
Speaker 4: that guy's stuff. I kind of like his idea? Oh
Speaker 4: shut up? And then he says he has other ideas.
Speaker 4: He says, you know why the drywall is with me?
Speaker 4: He says, please name a new invention that's not just
Speaker 4: a general idea. Okay, the tesla car. I mean, what
Speaker 4: I'm saying is there's a difference to No, you really
Speaker 4: do know what I'm talking about, right, There's a difference
Speaker 4: between just throwing out an idea and then having a
Speaker 4: concept that you can actually develop. You know what the
Speaker 4: materials are going to be, the process it's got. They
Speaker 4: won't let you patent just an idea.
Speaker 5: He is right in this though. I mean, most things
Speaker 5: do start off as an idea. But the idea is worthless.
Speaker 5: It doesn't matter. It's nothing more than an.
Speaker 4: Idea, Okay. And so let me know another non general,
Speaker 4: multimillion dollar idea, sir. It's not that I'm saying an
Speaker 4: idea is not worth anything. It's worth investigating. And then
Speaker 4: you do. You don't sell that idea. Who's gonna buy
Speaker 4: the idea? Oh yeah, okay, here, you're in for ten percent.
Speaker 4: We're going to put in one hundred million dollars or
Speaker 4: more to find out how to do it, if it
Speaker 4: even can be done. And you don't think they're already
Speaker 4: trying to make lighter weight panels and more insulating properties
Speaker 4: of building materials. Please respond, I need to know what
Speaker 4: great invention did not start with a general idea. And see,
Speaker 4: that's not what I said. You can't patent a general idea.
Speaker 4: The invention would change the entire building industry, he says.
Speaker 4: And then he as an additional. People don't like goofy
Speaker 4: polist grocery bags, so he thinks these bamboo baskets would
Speaker 4: be better. And then he says, you think Elon Musk
Speaker 4: will get there, get where? I don't know where. I
Speaker 4: don't know. Product development is a new idea. You see
Speaker 4: he keeps saying that it was an idea. That an
Speaker 4: idea does not lead to an invention. That's not what
Speaker 4: I said. I said, you can't have just an idea.
Speaker 4: Who is this guy? I don't know. I mean, I
Speaker 4: just have his phone number. I don't know who he is.
Speaker 4: He's on the air right now. He's a moron. Let's
Speaker 4: get him on three three seven to one three. Well,
Speaker 4: we could let him pitch the idea to the audience. Yeah,
Speaker 4: come on, anyway, we have a comment real quick, Rick,
Speaker 4: go ahead, what's your comment? Yes, Rin, thanks.
Speaker 26: For having me on. Yes, I really believe it's because kids,
Speaker 26: you know, they have recesses and stuff in kindergarden and
Speaker 26: stuf and then they once they start getting in the
Speaker 26: social media, they don't get any exercise, they don't work out,
Speaker 26: so their heart can't take it when they have to
Speaker 26: go through high school or college.
Speaker 4: Hmm, too much screen time. Well maybe maybe maybe kids
Speaker 4: are just getting you're Maybe you're right.
Speaker 5: Maybe they just Jeff said something that's very true.
Speaker 7: You've had NFL athletes and whatnot also just literally drop
Speaker 7: on the field twenty years something, people in the prime
Speaker 7: athletic condition.
Speaker 4: Yeah. I just don't get it, man. It's it's more
Speaker 4: than ever, too, more than ever you didn't have well,
Speaker 4: you know, I mean obviously as a population we've gotten
Speaker 4: healthier over time, then we've gotten down the healthier. But
Speaker 4: you know, Rick, you're right though a lot of young
Speaker 4: people are more unhealthy and they're taxing themselves. We have
Speaker 4: more coming right up, Nick and John stick around. We'll
Speaker 4: answer your questions. Hi, Tom Martino, your trouble. Let's talk
Speaker 4: to Nick who has a question on Subaru service. Nick,
Speaker 4: what's happening?
Speaker 25: Hey, Tom? Uh, I'm just coming up on my sixty
Speaker 25: K service and I was just wanting to know what
Speaker 25: all really needs to be done and what what are
Speaker 25: the what's the dealers going to try.
Speaker 20: And upsell me on?
Speaker 4: Okay, doesn't your owner's manual? Doesn't it specify what needs
Speaker 4: to be done? What kind of car is it? It's
Speaker 4: a twenty twenty Subaru Forester, do you think guys?
Speaker 17: Yeah, Uh's gould do for a lot of fluids every
Speaker 17: thirty so the sixty K is gonna be a big one.
Speaker 17: They also have spark plugs, depending on which engine's in there.
Speaker 17: But he's right, your Owner's man you should have a
Speaker 17: lot of that in there so that you don't get
Speaker 17: taken advantage of.
Speaker 24: Okay, I was.
Speaker 25: Reading online that spark plugs don't need to be changed
Speaker 25: for like one hundred uh, one hundred thousand miles.
Speaker 8: Yeah.
Speaker 7: They also called a lifetime transmission fluid.
Speaker 4: Yeah, but don't you listen, man, those are cheap, cheap
Speaker 4: things to do compared to the life of a vehicle. Hey, Nick,
Speaker 4: are you I mean, let me ask you, guys, Jesse,
Speaker 4: do you do like Kevin does he even if a
Speaker 4: car is under warranty or if a car has regular service,
Speaker 4: you can still do the regular service. You don't have
Speaker 4: to go to a dealer, right, absolutely.
Speaker 5: Oh my god, most people do. I mean, where are
Speaker 5: you locate?
Speaker 4: Where? Well, a lot of them go to the dealer
Speaker 4: because they think they have no choice. Now that my
Speaker 4: beamer's out of warranty, it's going over to Kevin or down. Well,
Speaker 4: Jeff probably doesn't want to do regular service on it.
Speaker 4: He's probably shaking his head right now for me to
Speaker 4: get the hell out. But in any case, Nick, where
Speaker 4: do you where are you located?
Speaker 25: Well, that's my next question is I'm located up in Silverthorns,
Speaker 25: So I don't know if you guys have any experts
Speaker 25: up there.
Speaker 4: Well, no, but Kevin Calkin is right down the road, Well,
Speaker 4: right down the road he's on you know, Colfax West
Speaker 4: is just the bottom of the hill. Yeah, yeah, Okay,
Speaker 4: it's worth it's worth the trip for serious service. It's
Speaker 4: better than going to a dealer. You'll save money and
Speaker 4: he can do all of that service, so you can
Speaker 4: do Kevin, if he takes a subrew to you and says,
Speaker 4: here's my sixty mile check, you know what to do, bait.
Speaker 4: You'll look it up right exactly.
Speaker 11: And the whole idea is to do things before they
Speaker 11: need him, not when they need him. That's why you
Speaker 11: know you don't need to do spark plugs. Well, not absolute,
Speaker 11: but you want to do maintenance before you have a problem.
Speaker 11: That's the whole purpose of the service.
Speaker 4: Yeah.
Speaker 11: If you want to wait till you have failure, then
Speaker 11: don't do the service.
Speaker 4: Hey, Jesse, do you have a lot of people in
Speaker 4: the Springs area that come to you instead of a
Speaker 4: dealer for their regular service? Yeah? Absolutely, yea. And see,
Speaker 4: a lot of people are under the impression that when
Speaker 4: their car is under warranty they have to go to
Speaker 4: a dealer.
Speaker 6: No.
Speaker 5: In fact, the Automotive Association has a lot of lobbyists
Speaker 5: to fight any time the manufacturers want to do that.
Speaker 7: The Right to Repair Act actually put that back into
Speaker 7: the consumer's hand yep.
Speaker 4: Now, if you want to get a warranty part because
Speaker 4: it's worn out, then a good mechanic will say, hey, listen,
Speaker 4: I'll take care of this, this and this, but take
Speaker 4: this back to the dealer, right, keb Right's.
Speaker 17: Part of what we're looking for.
Speaker 11: We sent key Is and Hundai's all the time with
Speaker 11: the engines and a warranty. We sent him back to
Speaker 11: Keia Hundai.
Speaker 5: Does that Subaru that he's talking about, does that have
Speaker 5: a timing belt and would that be do at sixty?
Speaker 16: No?
Speaker 11: The timming about usually you know the seven day ninety
Speaker 11: five on the suber U up to hundred.
Speaker 4: Yeah, yep. Okay, let's talk here, John. What's going on
Speaker 4: with you?
Speaker 1: John?
Speaker 4: I got to take a break, but I want to
Speaker 4: get started. What's going on?
Speaker 24: Tom?
Speaker 27: Okay, take this at face value. My son went through
Speaker 27: a divorce ten years ago. His wife has been fighting
Speaker 27: with him over visitation. She got the courts to tell
Speaker 27: him that you can't.
Speaker 8: You can only see.
Speaker 27: Your kids in supervise visitations. So just take that at
Speaker 27: face value.
Speaker 4: Okay.
Speaker 27: At the beginning of school he wanted me to He
Speaker 27: asked me if I would drop off a card and
Speaker 27: a snack to each of his daughters. So I met
Speaker 27: them in the school lobby.
Speaker 4: Hey, can I hold on? I got to take a break,
Speaker 4: but I may I jump forward? Did he violate some
Speaker 4: kind of no contact order because of that. No, okay,
Speaker 4: come on back, We'll come hang on, I don't I
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Speaker 4: Tom Martino. Let's go to John. Hey John, Okay, so
Speaker 4: your son can only have supervised visits for his kids
Speaker 4: after a nasty divorce, and he asked you to drop
Speaker 4: some stuff off at school for him. What happened? Then the.
Speaker 27: Executive director of the school sent me a letter copied
Speaker 27: this local police and a lot of people in the
Speaker 27: school barring me from any from Basically, it was a
Speaker 27: no trespassed letter because I was giving information to his
Speaker 27: daughters against the court order. So my question is does
Speaker 27: he have the authority to bar me in a case
Speaker 27: like that? And you know what does that constitute libel?
Speaker 4: Now, technically, I think he doesn't have the right to
Speaker 4: arbitrarily ban you, just him unless he feels you present
Speaker 4: a danger. He's not supposed to interpret at the law
Speaker 4: and say you're violating a no contact order and all
Speaker 4: of that crack.
Speaker 5: I don't know if he has any right to see
Speaker 5: those kids though, that's more of the real issue. Well,
Speaker 5: hold on, show up and I want to see Kevin's kids.
Speaker 4: That's true. That's true in a way. You can't just
Speaker 4: show up and see your grandkids unless you're on a list.
Speaker 27: You know, I was just at the front door, basically
Speaker 27: standing right there. No trouble.
Speaker 4: Let's get an expert on Monday. Yeah, I want to
Speaker 4: get an expert for you. Really, We'll get a family
Speaker 4: law expert and an attorney on Let's do this on Monday.
Speaker 4: I think it's well worth a discussion to see if
Speaker 4: your rights were violated. I'm not sure about libel. We'll
Speaker 4: talk about that. I'm Tom Martine. I want to say
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