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<v Speaker 1>Helping leaders motivate their people to a higher level of

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<v Speaker 1>performance through strong human relations, team building, and Gola jiving.

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<v Speaker 1>This is the seven Minute Leadership Podcast with your host

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<v Speaker 1>Paul fella Aledo.

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<v Speaker 2>Hello everyone, and welcome to the seven Minute Leadership Podcast.

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<v Speaker 2>It's episode two ninety nine. Today we're diving into the

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<v Speaker 2>secrets of success behind one of the fastest growing and

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<v Speaker 2>most respected names in the food industry, and that's Jersey Mikes.

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<v Speaker 2>If you've ever walked into a Jersey Mike's, you know

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<v Speaker 2>something feels different. It's not just the smell of freshly

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<v Speaker 2>baked bread or the sound of meat and cheese being

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<v Speaker 2>expertly sliced. It's the energy, the pride, and the purpose

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<v Speaker 2>behind every sandwich. This company isn't just selling subs. They're

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<v Speaker 2>delivering a brand experience built on values, community, and attention

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<v Speaker 2>to detail. So let's start with their culture. Jersey Mike's

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<v Speaker 2>culture is rooted in service, not just service to the customer,

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<v Speaker 2>but service to others. Their mantra of giving making a

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<v Speaker 2>difference in someone's life isn't just a slogan, it's a

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<v Speaker 2>way of doing business. From top leadership to the crew

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<v Speaker 2>in the shop, there's a shared belief in doing the

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<v Speaker 2>right thing, the right way with the right attitude. Every

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<v Speaker 2>news store operator goes through training that's focused not just

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<v Speaker 2>on food prep, but on leadership, generosity, and how to

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<v Speaker 2>connect with the community. And now let's talk about their

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<v Speaker 2>annual conference. This isn't just a rav ra event. Jersey

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<v Speaker 2>Mike's annual conference brings together thousands of franchisees, team members,

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<v Speaker 2>vendors and partners from across the country. It's a celebration

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<v Speaker 2>of excellence where top performing stores are recognized, but it's

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<v Speaker 2>also a serious leadership and growth summit. The sessions are

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<v Speaker 2>about service, impact, operations and team development. Mike's message every

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<v Speaker 2>year is the same. It's not about the sandwich, It's

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<v Speaker 2>about the people. And that mindset is echoed in every workshop,

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<v Speaker 2>every hallway conversation, in every handshake. And now let's talk

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<v Speaker 2>about the magic of the sub in a bag. If

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<v Speaker 2>you've ever ordered a Jersey Mike sandwich to go, you

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<v Speaker 2>know what I mean. It's not just a sandwich and

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<v Speaker 2>a paper wrapper tossed into a bag. The sub and

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<v Speaker 2>a bag is folded and placed with care. It's handed

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<v Speaker 2>off with intention. Why Because Jersey Mike's believes the presentation

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<v Speaker 2>of the bag is a reflection of the company itself.

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<v Speaker 2>It's pride in craftsmanship. It's about consistency. Every sandwich, every bag,

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<v Speaker 2>every interaction matters. That bag is the last moment of

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<v Speaker 2>the customer experience at Jersey Mikes, and they train their

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<v Speaker 2>team to treat it like it's the first. That's leadership thinking,

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<v Speaker 2>that's brand protection. That's why Jersey Mikes continues to grow

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<v Speaker 2>because even the smallest details are treated with the biggest care.

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<v Speaker 2>So what can we learn as leaders at my company?

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<v Speaker 2>I teach the importance of making great first and last

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<v Speaker 2>impressions Inspired by Jersey Mikes. The first impressions our patients

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<v Speaker 2>should feel is trust, and the last impression they need

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<v Speaker 2>to make is legacy, meaning how the patient will talk

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<v Speaker 2>about them later when their family members get to the er.

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<v Speaker 2>That patients should be saying the ems took great care

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<v Speaker 2>of me. They were kind and compassionate. Build a culture

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<v Speaker 2>where people feel they're a part of something bigger, because leaders,

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<v Speaker 2>you own the culture. This has been the seven Minute

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<v Speaker 2>Leadership Podcast, and I thank you for for more.

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<v Speaker 1>Paul Fell of Alito Podcasts. Visit paulfellowalito dot com.