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Speaker 1: On location and driven by Victor Dot's Chief Brown. It's Billified,

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the Bill Moran Podcast.

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Speaker 2: Well, Hello and welcome live from b TV wood Fire,

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Pizza and Grill and the mall at Grease Ridge. Where

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it when we're taping this, it's eleven thirty five and

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he got a nice crowd already.

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Speaker 1: It's like I came in here, there all pretty hanging

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out of the bar. Yeah, we got you know, we

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got a few regulars to come in every morning. Yeah,

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and they're retired and they're just enjoying their life a

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little bit. Yeah, and then he take some lunch home

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and they go home and take a nap.

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Speaker 2: I imagine that's that's Uh, that's a pretty nice life.

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It's a pretty nice So I called Madden, asked Matt

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if he would be open to me coming out and uh,

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just kind of doing a like a one on one

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type situation with he and Connie because bTB been sponsoring

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the podcast since it started, which is I can't thank

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you enough for that. But just the hospitality industry as

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a whole has changed dramatically, I feel like absolutely and

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more because of customer behavior and stuff.

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Speaker 1: Right.

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Speaker 2: But but let's go back, like I know Matt. Probably

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since you were a kid was in some form of hospitality,

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whether it was being in a hot shot DJ at

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all the nightclubs and kick it out the ladies.

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Speaker 1: And you to know he was I started. I started

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at fifteen in a pizza shop. Yeah. I grew up

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in Hamblin, so I grew up in podunks, you know.

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But I started Crony's Pizza out there when I was

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when I was fifteen, And I'll be honest with you,

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I was probably the worst employee for the longest time. Why,

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I just like, what fuck things up? Oh yeah? But

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oh just because you didn't know? Yeah yeah, And I

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you know, I was a dumb kid. You know. I

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worked on a farm before that, so you know, before

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I worked on a farm, then I worked in a

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grocery store. The most disgusting job. I worked in the

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meat department. But I was in charge of cleaning it

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after it was all done right, and a lot of

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that stuff goes on the floor.

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Speaker 2: Oh yeah, because there's a butcher shop basically in the

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meat department.

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Speaker 1: But that's where I learned cleanliness because everything had to

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be spotless or else you'd have backterios. How old were

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you when you were doing this, I was fourteen. Oh yeah,

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so yeah, yeah, yeah, I mean that's you know, it

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built me to what I am now, So I'm good

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with that. Yeah.

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Speaker 2: But you so you just decided at that moment this

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is kind of my path here.

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Speaker 1: Well, no, I just I was kind of a lost

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child for a while. Like my twenty one year olds

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is basically a mirror image of me. I was kind

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of lost for a while. You know. At eighteen, I

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was working three jobs. I didn't go to school, so

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I was working two full time jobs plus a part

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time job. So I was working like ninety hours a week.

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But all I cared about was putting money in the bank,

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making money, making money, right. I didn't have much of

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a life in the early twenties, you know, but I did.

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I didn't because the parts of job was working security

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or DJing. So I was out and about. I was

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making money over use was spending money, right, not quite

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the same as you know, you're not partying, but I'm

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still out in the atmosphere. Yeah, the DJ, and yes,

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the DJ. The DJ. Yeah. I wasn't even a heavy

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drinker back then, so it didn't take much, you know,

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that's right. The DJ like I, I mean, you heard

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stories about guys who were DJ. Yeah, there was nice

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that at the time. My best friend Mark, uh, he

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would shut the mic off. He'd just be like, you're

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not You're not talking no more tonight. That's funny. That's funny.

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Speaker 2: And so Connie, what it was your Have you been

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in the hospitality?

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Speaker 3: I actually went to college for it.

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Speaker 4: Yeah, And then I just.

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Speaker 2: Yeah, how did this kind of union become between you

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and and Matt to where BTV is now?

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Speaker 1: Right?

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Speaker 2: Because you kind of work hand in hand.

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Speaker 1: This building the building, So this building was Captain Zaddik

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back in nineteen ninety four ninety five. Yeah, and uh,

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like it's funny because where the door is to the

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mall now is what the DJ booth was. And then

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in front of that there was a small dance floor

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like a I would call it a pergola is what

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I would call it, over the top of it. And

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it was very small, twelve x twelve maybe, and it

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was not the ideal set up for like a club

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or with bands because behind that area was a fireplace

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with tables and chairs, and these old ass chairs and

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tables were so heavy we had to remove them every night.

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Wednesday through Saturday, so Wednesday would be the lady you

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work at Captain's Adam. Yeah, that's how we met is

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working at Captain's addik.

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Speaker 2: Okay, and then together just decided this is yeah, because it's.

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Speaker 1: Been funny because her and John have worked for me

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in almost every business I've had in some sort of capacity.

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John was mowing for me as a landscaper, and she

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was doing a lot of the billing and collections for me.

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So I, you know, because I had a full time

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job running are running this company, so I always had

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to rely on some other people to help out, right,

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So in some form of capacity, they've always worked I

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think in every single business I had, except for maybe

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the ceiling business.

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Speaker 2: Yeah wait, you had a ceiling business.

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Speaker 1: Yeah, I had a driveway sealing business. Oh oh that's

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I'm thinking of drivewall. I don't know why, but you know,

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the thing with that was like a buddy came to me.

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He's like, hey, I got this great idea. He couldn't

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keep a job, and he's like, I'm gonna do this.

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I did this for two years and I was like okay, great.

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He's like, okay, I need the money. I was like,

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what what do you, he goes, I want you to

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be the investor. Blahlah blah. So we bought a truck.

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It was like, I remember we bought the truck. It

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was end of August, so the ceiling season for driveways

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is over in September. I'm buying this truck, going, why

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are we buying this truck right now when the season

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doesn't start until you know next bro. Yeah, but anyway,

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so I bought the truck. I invested some money throughout

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the winner to do it. I learned a business just

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by teaching myself online and stuff, and then I would

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go out and help. But he lasted like a month

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and he just disappeared, just with the truck. Or no,

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you had it all. But now I have all these

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appointments lined up, so I'm scattering because we only had

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one guy working for us with him, So now I'm scattered.

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So it threw me into a tizzy at that time, right,

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but it was able to It's kind of how we

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fix everything around here because you never know somebody's not

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going to show up. So but this guy was running

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the whole thing. For him not to show up really

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kind of screwed me.

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Speaker 2: What's the what's the mindset to go, Uh yeah, I'll

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just I'll just do this. I'll just make this work,

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because it was uh when he left her before that,

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just in anything like hey, yeah, this sounds like a

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great idea. That's the way you're the entrepreneurial kind of

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side of you just goes yeah, yeah, I'd rather do this.

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Speaker 1: I mean, you're your own boss, both of you. Right,

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It's it sucks though sometimes you know it's it would

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be a lot easier sometimes to go to work nine

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to five clock that paycheck and go home five o'clock.

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I don't care about anything right where. You know, there's

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times that her and I are talking at one o'clock

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in the morning about things, you know, and really there's

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no yesterday I did five thirty in the morning. What

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are you doing up? Oh, we don't sleep. You don't sleep.

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You sleep in breaks, you know, like.

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Speaker 3: Two hours, two hours, two hours.

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Speaker 1: I think I had fallen asleep at like midnight, so

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by four o'clock I was my mind's racing, so and

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then I'm usually for a couple hours and I'll fall

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back asleep for like an hour. Again, that's a nice

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thing about and I having to come to work at

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a certain time, right, I mean I could fall back

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asleep till eight thirty and I'm okay. Or most people

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had to be up, so yeah, it's it's just in breaks.

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It's not healthy for you, that's for sure. No, I know.

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Speaker 2: I mean, look, I feel like my life, you know radio,

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I was up at three and a lot of times

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I was sew especially when you know we's left and

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it was me and Tommy and you're like everybody's.

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Speaker 1: Talking about how you're going to fail and you're to

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get down and run over.

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Speaker 2: I would work my ass off to find great cash,

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right angles, how can we talk about this that nobody

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else is? And I would be up to like eleven

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twelve and then back up by three thirty or you

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know if I could four and sometimes falling asleep at

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a traffic light with the kids in the car at

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one point.

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Speaker 1: I mean, a position basically is like own your own

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your own company, because if you don't, you know, if

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you don't do well there, you fail. Yeah, you're gonna

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get fired. Right, So you had to make it better.

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You couldn't rely on a producer. You had to do

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things yourself to make sure they got done right.

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Speaker 2: Okay, so talk to me and I'll ask Connie this first,

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because in that mindset, right, I feel like and you guys,

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and Matt seems to be pretty good at this, and

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he found it in you and you probably found it

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in him. Somebody you can rely on and trust that

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knows how you wanted things done and knows that. But

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outside of that, how much more do you take on

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because you just would rather do it yourself than deal

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with someone.

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Speaker 4: Else everything possible.

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Speaker 2: Yeah, and that's like a terrible way to be because

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you can't grow because you're doing the small shit that

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you am.

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Speaker 3: I right, right, but I'll make sure it's maintained so

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that we can grow.

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Speaker 2: Okay, right, I mean, but are you like that, Like

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even with the ceiling business, you're like, I got to

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get out there and do it, and then you don't

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almost like you'd rather do it yourself.

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Speaker 1: I mean, there was a time, and you know, on

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Friday nights, I was in the kitchen. You know, it'd

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only be for three hours, but I said, rather than

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hire somebody else is not going to show up, let

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me just do this myself. I know I'm going to

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do the right thing by the customer. I know I'm

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gonna do the right thing by the employee. I know,

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I'm gonna do the right thing by Connie and the

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employees that are working here and counting on me. So

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why am I going to bring somebody in here that's

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just going to not show up and then they're shorthanded

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in the kitchen? Yeah? So I just said, screw it

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when I hire another person right now? So how do

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you keep it? Like?

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Speaker 2: So, you guys are here, You're at the Mallick Reese Ridge, right,

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there's always changing things around.

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Speaker 1: You seem to be sort of an anchor spot. Right,

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It's been here how many years now? Almost five five

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five years?

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Speaker 2: I was thinking, And you've got a reputation that comes

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from that. But how do you keep it so much?

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Because the atmosphere in here is always like it's it's

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different than I would expect for a restaurant at them all.

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I mean when I stay different, I mean you walk in,

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I feel like I'm in a free standing building. It's fun,

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the it's lively. Watching a Bills game here is a

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freaking treat, it really is. Like, So, how does what

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is that? And how do you bring that when you're

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concerned about someone not showing up? Did this delivery happen?

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Is that you know, are we getting backed up in

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the kitchen? How because you guys are the vibe, but

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the vibe in here is always like great.

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Speaker 3: You just always have to have a backup plan. Always

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in the back of your mind. There's a backup plan

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if this person doesn't show up, if this doesn't person

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show up, I can switch this, I can switch that

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this person's out here. Whenever I wrote a schedule, I

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always had a backup plan for every position.

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Speaker 1: You should teach a course. Honestly, like, like you know

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what I'm saying, I would think we're crazy at the

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things that we come up with. Ye why though, because

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it's why do you got to worry about that? And

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because we've seen every scenario you could possibly through.

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Speaker 2: Yeah, Like I don't think that there's you can go

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to school for anything.

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Speaker 1: And and you went to college, right, hospitality. I went

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to college communication.

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Speaker 2: You can learn.

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Speaker 1: Stuff like I was. I was in.

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Speaker 2: I was asked to come back to my college and speak,

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and they somebody asked me, if you could do it

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over again, would you major in communications? And I said no,

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I would major in the history of philosophy because you

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have to have something to say into the microphone, you know,

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learning how far the distance is from the microphone. You

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need something to learn to say. There are certain things

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that you learn on the job that they can't teach you,

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Like everybody, do you know what I'm saying?

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Speaker 1: Like, they can't teach you. And that's where I go.

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Speaker 2: Sometimes the best teachers are the people who never went

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to school, right or.

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Speaker 1: Any formal we'll call it formal, and.

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Speaker 2: Came along and build something successful.

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Speaker 1: And you go, that's who should be teaching you.

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Speaker 4: You know, you learn more on the job than you

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do in school.

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Speaker 1: Yeah, I agree with that.

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Speaker 3: You learn everything that you don't learn in school.

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Speaker 2: Right, And because it's real life scenario, you can't. I mean,

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how do you handle an unruly customer? How do you

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handle a drunk person at the bar? How do you

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handle an employee who shoots back at a customer who's

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ru I mean, holy shit, I not just that.

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Speaker 1: Then? How do you handle a twenty top that walks

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in and expects their dinner right on there, on the spot.

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You know, they don't want to wait half hour for

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their food. So there's pressure there where they can't give

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you that pressure in school. And I shouldn't speak on

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that because I didn't go to school for maybe they do,

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Oh they don't. But if it was me, I would

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teach that class. I would recreate it that way. I'd say, hey,

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these twenty people just walked in, here's their order, we

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need it out, and you take a time. Better be

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less than thirteen minutes, because that's our rule here, right,

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which is I know people think I'm ridiculous, but wow, yeah,

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it better be right.

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Speaker 3: Cut a chicken in college when I went, but they

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didn't show me how to make produce twenty people in

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thirteen minutes, right, show me how to make a donut,

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but not how to handle a drunk asshole?

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Speaker 1: Right? And is there a right way to handle a

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drunk asshole at the bers?

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Speaker 3: Different?

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Speaker 1: Yeah, very much. So what do you do?

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Speaker 2: I mean as a and I'll say it as a woman,

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like if you approach a guy, you know, she'll.

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Speaker 1: Sh'll throw him out his fans.

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Speaker 4: Well physically.

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Speaker 1: That's connie man.

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Speaker 2: Oh, I don't mean it like that, but I'm just saying,

301
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like I could see a guy trying to go yeah, yeah,

302
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to be more intimidating, trying to intimidate you, right, And

303
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I think most people nowadays would probably help you around,

304
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like around you would help But I go, still, that's

305
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a scenario.

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Speaker 3: You just have to walk up to him with confidence,

307
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just be very polite, and then when they turn, then

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you turn.

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Speaker 2: But you don't have a lot of problems here ever, No,

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I mean that.

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Speaker 1: You get you get some problems here and there. You know, well,

312
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in the first year, I feel like we had a

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couple of problems. That was like what the hell? I thought, Well,

314
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you know when I when I closed back to abilities

315
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and I was done with this business. And then Connie

316
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said I'm gonna open this and I was like, you're

317
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fucking crazy. Come work for me. And I was like, okay,

318
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because I'm that crazy too. But like the fact, like

319
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we had a guy in here one night, sitting at

320
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the bar and I sat down after my shift, I'm

321
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having a drink and he's talking to me, and then

322
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a couple of minutes later he like turns on me

323
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one hundred and eighty. So I, oh, you think you're

324
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something fucking special. And I was like, I looked at him, like,

325
00:14:19,080 --> 00:14:20,480
are you talking to me? I thought he was talking

326
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to somebody else. I thought he really was. And so

327
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I looked at him and said me, he goes, who

328
00:14:23,960 --> 00:14:26,399
the fuck else would I be talking to. I'm like, oh,

329
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I was like, I don't know, I don't know what

330
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I did to you. Man, whatever your problem is, I'm sorry.

331
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And man, all of a sudden, I see out of

332
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the corner of my eye see him pick up the

333
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chair next to me, and he goes to fucking swing it.

334
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Speaker 2: Tell me he fell like it took him off.

335
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Speaker 1: I grabbed him and him and I tumbled to the ground. Yeah,

336
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we kind of rolled around, and then a couple guys

337
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helped me get him out the door. This guy was

338
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crazy and he was strong as hell. We got him

339
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out the door and locked the door. He tried to

340
00:14:50,720 --> 00:14:52,960
break the window, break the window, break the window. He

341
00:14:53,039 --> 00:14:56,159
finally found like an a frame sign out front, smashed

342
00:14:56,159 --> 00:14:57,879
it through the top window of the door, and then

343
00:14:57,879 --> 00:14:59,879
couldn't get in. If he was smart enough, he would

344
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have mashed the bottom windows so we could get in.

345
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But then the other next door is locked too, so

346
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I don't know where he was going. We called the

347
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cops and he starts running from the cops. They chase

348
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him down, they catch him, which was another story, but

349
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amazing how the fastest cop was, but the guy was

350
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I'll give you this, it's hard to see because you

351
00:15:16,840 --> 00:15:21,200
don't know where the jewelry price is. Over here by

352
00:15:21,240 --> 00:15:24,039
the light. This guy's halfway across the parking lot. So

353
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he's a good lead. I mean, there's no way I

354
00:15:27,799 --> 00:15:30,080
wouldn't even think about catch him in a car. This

355
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cop ran him down by the jewelery store. And like,

356
00:15:33,120 --> 00:15:34,600
when I looked at the other cop, I go, did

357
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he just run him down? He goes, yeah, he meddled

358
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the wrong guy. Now he's hee a marathon runner, but

359
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he's a sprinter. I'm like, he ran him down and

360
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tackled him. So they get him and they're like, yeah,

361
00:15:44,080 --> 00:15:46,000
we know this guy. He just got out of jail

362
00:15:46,120 --> 00:15:48,919
three days ago. Now he's gone to this and now

363
00:15:48,960 --> 00:15:51,240
he's claiming he's in you know, he's insane, so they

364
00:15:51,240 --> 00:15:54,360
gotta take him the cycle. So this guy is all

365
00:15:54,360 --> 00:15:55,799
big and tough the whole time, so I have to

366
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identify him in the ambulance. So I walk over there

367
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and he's just crying, crying, crying and crying. So I'm

368
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kind of a deck and I go, Wow, you're not

369
00:16:03,840 --> 00:16:06,799
so fucking tough, now, are you? Fucking pussy. As he's

370
00:16:06,840 --> 00:16:10,200
crying it's in a female cup. Just starts laughing and

371
00:16:10,200 --> 00:16:14,559
she's like, Okay, man, you identified him, let's go. I mean,

372
00:16:14,759 --> 00:16:18,159
he just changed and for no reason, something snaps in

373
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his head. And you never know what somebody's going through, right,

374
00:16:20,799 --> 00:16:24,080
you know. I literally had a conversation with this guy

375
00:16:24,120 --> 00:16:26,320
for a minute, five ten minutes, and he was fine,

376
00:16:27,240 --> 00:16:30,159
just normal conversation. I thought he was a normal guy. Yeah,

377
00:16:30,200 --> 00:16:32,799
And next thing I know, he's frasing a barstool at

378
00:16:32,799 --> 00:16:34,960
me and I'm like, what shit. Luckily I saw out

379
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the corner of my eye.

380
00:16:35,679 --> 00:16:37,320
Speaker 2: Right, But this is all the stuff that you have

381
00:16:37,360 --> 00:16:40,240
to deal with on all the levels, because even if

382
00:16:40,279 --> 00:16:43,679
it's not you and it's one of your employees, you gotta.

383
00:16:43,720 --> 00:16:46,919
Speaker 1: We've we've had that too, yeah, absolutely.

384
00:16:46,279 --> 00:16:49,559
Speaker 2: Yeah, And what are you doing in that situation like that?

385
00:16:49,879 --> 00:16:52,000
Speaker 1: So we did have a problem about six months ago

386
00:16:52,080 --> 00:16:55,320
or so with a dishwasher, and we kind of had

387
00:16:55,320 --> 00:16:57,679
a feeling that he might be one of those guys

388
00:16:57,720 --> 00:17:00,000
that comes back to kill you if he did something wrong.

389
00:17:00,639 --> 00:17:02,440
But he was. He was an excellent worker and he

390
00:17:02,519 --> 00:17:05,559
was a nice, nice guy, right, I mean, he was

391
00:17:05,720 --> 00:17:09,440
weird until that moment. Yeah, But he worked probably six months,

392
00:17:09,799 --> 00:17:11,599
and the joke was, you know, when's he gonna blow

393
00:17:11,599 --> 00:17:14,400
the place up or whatever. But he came to work

394
00:17:14,440 --> 00:17:16,799
every day and he you know, he was he was happy.

395
00:17:16,839 --> 00:17:20,759
He'd sing to himself, he talked to people. He seemed okay.

396
00:17:20,799 --> 00:17:23,200
And then one night he snapped and I wasn't here.

397
00:17:24,160 --> 00:17:26,519
So unfortunately, Connie and Michelle both had a deal with this.

398
00:17:26,640 --> 00:17:28,480
Wait wait wait, wait, wait wait wait wait.

399
00:17:28,319 --> 00:17:30,960
Speaker 2: I'm sorry, I'm moving a camera at the same time.

400
00:17:30,960 --> 00:17:32,160
Speaker 1: I probably Connie tell you this too.

401
00:17:32,240 --> 00:17:37,039
Speaker 2: No, no, but the guy snaps. He's an employee here and

402
00:17:37,079 --> 00:17:39,400
he snaps. It was in the back at least, But

403
00:17:39,960 --> 00:17:41,119
Connie can tell you exactly what happened.

404
00:17:41,440 --> 00:17:41,960
Speaker 1: What happened.

405
00:17:42,039 --> 00:17:44,839
Speaker 3: He just started screaming at Michelle and Nina, and Nina

406
00:17:44,880 --> 00:17:48,160
is our kitchen manager, and he just kept screaming that

407
00:17:48,200 --> 00:17:49,799
he was going to come back and cheot us and

408
00:17:49,920 --> 00:17:53,359
kill us and d So we got him out the door,

409
00:17:53,440 --> 00:17:54,440
got the doors locked.

410
00:17:54,720 --> 00:17:57,440
Speaker 2: And see, the thing is like, I almost feel like

411
00:17:57,680 --> 00:18:01,000
if you go back to the eighties and someone screamed that,

412
00:18:01,119 --> 00:18:03,839
you go, it's just a drunk get him out of here.

413
00:18:03,759 --> 00:18:07,599
Speaker 1: Exactly now, you go, what the fuck. I watched the

414
00:18:07,640 --> 00:18:10,119
guy die on on TikTok yesterday.

415
00:18:10,599 --> 00:18:12,279
Speaker 2: I mean, my kid comes out of his room, goes

416
00:18:12,359 --> 00:18:14,000
look at this, and then it was before it even

417
00:18:14,079 --> 00:18:16,920
hit the news, and I go, this is awful.

418
00:18:17,720 --> 00:18:19,640
Speaker 4: The world horrible horrible.

419
00:18:19,359 --> 00:18:20,039
Speaker 1: Like horrible.

420
00:18:20,079 --> 00:18:25,680
Speaker 2: So when someone says that, like my finger is tight, man,

421
00:18:25,759 --> 00:18:27,839
I'm like, I'm scared. I don't have guns I got

422
00:18:27,920 --> 00:18:30,920
I don't even have a you know, I don't know anything.

423
00:18:30,920 --> 00:18:32,559
Speaker 1: So what do you so what happens?

424
00:18:33,200 --> 00:18:35,680
Speaker 3: We just called the police on them and they chased

425
00:18:35,720 --> 00:18:36,240
him out.

426
00:18:36,640 --> 00:18:38,480
Speaker 2: They chased him out. You didn't try to get him

427
00:18:38,480 --> 00:18:38,799
out of here?

428
00:18:38,799 --> 00:18:40,079
Speaker 4: Did you got him out of the building?

429
00:18:40,240 --> 00:18:40,640
Speaker 1: How?

430
00:18:41,880 --> 00:18:42,279
Speaker 4: I don't know.

431
00:18:42,359 --> 00:18:43,319
Speaker 3: I don't remember.

432
00:18:43,400 --> 00:18:44,200
Speaker 4: It just happened.

433
00:18:45,319 --> 00:18:47,079
Speaker 3: I take over a whole other personality.

434
00:18:47,599 --> 00:18:51,880
Speaker 1: If you ever saw Michelle, Connie and Nina together get

435
00:18:52,000 --> 00:18:54,039
upset with somebody, you'd understand you get out of the

436
00:18:54,039 --> 00:18:58,200
building like I'd run too. Yeah. They're forced to be right, Yeah, but.

437
00:18:58,200 --> 00:19:00,839
Speaker 2: If somebody's you know what I'm saying, like three and again,

438
00:19:01,000 --> 00:19:05,000
I mean, look, one of the things I'll always say is,

439
00:19:05,039 --> 00:19:10,119
no matter what, most men, not all are like physically bigger,

440
00:19:10,359 --> 00:19:14,440
physically stronger, Like that's the thing that would scare me

441
00:19:14,480 --> 00:19:16,759
a little bit. I'm not afraid, I just not.

442
00:19:17,680 --> 00:19:19,480
Speaker 3: I have an out over the bar. I know my

443
00:19:19,559 --> 00:19:21,759
easiest way to get over the bar set around around.

444
00:19:21,799 --> 00:19:23,799
Michelle has an out over the bar. We have all

445
00:19:23,839 --> 00:19:24,640
these things planned.

446
00:19:24,720 --> 00:19:25,880
Speaker 1: I do not try to go over the bar and

447
00:19:25,960 --> 00:19:27,920
too fat and I'll fall and hurt myself. I just

448
00:19:30,559 --> 00:19:32,079
they got a handle before I get there. I don't

449
00:19:32,079 --> 00:19:36,160
have to do anything scary though it.

450
00:19:36,119 --> 00:19:39,799
Speaker 3: Is afterwards, Yes, afterwards, when you realize everything that you

451
00:19:40,079 --> 00:19:42,920
just did, it's like, oh okay.

452
00:19:42,799 --> 00:19:46,880
Speaker 1: So and I will say these incidents are very limited,

453
00:19:47,200 --> 00:19:49,519
Like they don't. We haven't. I shouldn't say this, but

454
00:19:49,680 --> 00:19:52,839
we haven't had a problem in the bar in years.

455
00:19:53,319 --> 00:19:55,359
Speaker 2: I would think you're not like that. That's what I mean. Like,

456
00:19:55,400 --> 00:19:59,680
the atmosphere here is one of cool. It's a cool vibe.

457
00:19:59,680 --> 00:20:03,279
It's nice, it's comfortable, it's happy. It's a happy, fun place.

458
00:20:03,319 --> 00:20:06,720
That's why you come in here, living three. The people

459
00:20:06,759 --> 00:20:09,319
are comfortable coming here. They like starting the day here.

460
00:20:09,359 --> 00:20:11,000
It's their part of their routine.

461
00:20:10,839 --> 00:20:11,359
Speaker 3: Is their routine.

462
00:20:11,400 --> 00:20:12,920
Speaker 1: These guys come in a lot for lunch. You know

463
00:20:12,920 --> 00:20:15,559
they're here. This is what you created.

464
00:20:16,000 --> 00:20:18,240
Speaker 2: Like, I think that's a pretty cool thing that you

465
00:20:18,440 --> 00:20:20,640
sometimes have to step back and should give yourself a

466
00:20:20,720 --> 00:20:21,480
little bit of credit.

467
00:20:21,519 --> 00:20:22,920
Speaker 4: No, yeah, yeah.

468
00:20:23,519 --> 00:20:25,440
Speaker 1: We'll take the idea, you know, we'll take the credit

469
00:20:25,480 --> 00:20:28,400
for creating it. But the staff is the one that

470
00:20:28,599 --> 00:20:31,240
you know, they they roll it out, Like if the

471
00:20:31,359 --> 00:20:33,799
staff didn't do what we wanted it to do, then

472
00:20:33,839 --> 00:20:36,599
we'd have to find other staff. But this staff is amazing.

473
00:20:36,759 --> 00:20:40,680
Speaker 2: So what So how hard is it because you hire

474
00:20:40,720 --> 00:20:45,799
somebody great worker and then he snaps, what how do

475
00:20:45,880 --> 00:20:47,920
you find how hard is it to find somebody else

476
00:20:48,200 --> 00:20:50,480
then to step in because that guy you clearly don't

477
00:20:50,519 --> 00:20:51,240
want back here.

478
00:20:52,079 --> 00:20:54,759
Speaker 1: It's hard, and be honest with the dishwasher is the

479
00:20:54,839 --> 00:20:57,680
hardest position to fill in the place. Really, it's a

480
00:20:57,680 --> 00:21:00,000
hard job. People don't realize how how hard it is

481
00:21:00,720 --> 00:21:05,559
deal with dirty plates, food, heat from the water summertime,

482
00:21:05,599 --> 00:21:07,480
it's one hundred and twenty degrees back there, it's hot.

483
00:21:07,559 --> 00:21:10,400
Now you got hot water getting soaked all night. It's

484
00:21:10,400 --> 00:21:13,599
a It's a terrible hard job. It's also the most

485
00:21:13,599 --> 00:21:16,400
important job in the restaurant. If you don't clean every

486
00:21:16,440 --> 00:21:19,279
dish and every plate and every bowl and every pan perfectly,

487
00:21:19,759 --> 00:21:22,599
you can get somebody sick. You could send out something

488
00:21:22,640 --> 00:21:24,920
that looks dirty instead of clean to a customer. So

489
00:21:25,279 --> 00:21:28,039
it is vital that that dishwasher does his best.

490
00:21:27,920 --> 00:21:29,599
Speaker 4: Job and takes pride in his work.

491
00:21:30,480 --> 00:21:35,039
Speaker 1: Yeah, and that's why everybody put dishwasher. That's that's why

492
00:21:35,039 --> 00:21:37,759
I think somebody would say, but I'm just a dishwasher,

493
00:21:38,599 --> 00:21:40,759
which is a terrible right.

494
00:21:40,839 --> 00:21:42,920
Speaker 2: I mean you can see where I'm just a dishwasher.

495
00:21:43,160 --> 00:21:46,200
Or have you had anybody who started as a dishwasher

496
00:21:46,279 --> 00:21:50,200
and now maybe something like moved up?

497
00:21:50,839 --> 00:21:52,599
Speaker 1: We did, I don't think anymore.

498
00:21:52,920 --> 00:21:56,839
Speaker 3: No, yeah we did though mook. Yeah they've cooked up,

499
00:21:56,960 --> 00:21:58,039
moved up to pizza guy.

500
00:21:58,799 --> 00:22:02,680
Speaker 2: Yeah. So that I mean, it's there are opportunities to

501
00:22:03,000 --> 00:22:06,599
grow and stuff. But so how about like in finding

502
00:22:06,599 --> 00:22:10,799
employees and things, though a lot very difficult. Not a

503
00:22:10,799 --> 00:22:12,960
lot of turnover here, not a lot of turnover.

504
00:22:12,640 --> 00:22:15,319
Speaker 1: Here, luckily not the front of the house. So our

505
00:22:15,359 --> 00:22:18,400
servers are great. You never have to worry about finding

506
00:22:18,400 --> 00:22:22,599
servers and bartenders. That's not the problem. It's finding quality ones. Yeah.

507
00:22:22,720 --> 00:22:26,240
So I probably get ten to fifteen applications a week

508
00:22:26,279 --> 00:22:30,759
for between bartenders and servers, and most of them you interview.

509
00:22:30,799 --> 00:22:33,920
You're like, there's just not a good fit. But the

510
00:22:33,960 --> 00:22:36,799
back of the house, that's the hardest part. And we

511
00:22:37,160 --> 00:22:40,920
thought we had the final piece of a puzzle, and

512
00:22:40,960 --> 00:22:44,000
now we're starting to question that maybe we need somebody

513
00:22:44,000 --> 00:22:46,680
different for that spot. But for now it's like you

514
00:22:47,200 --> 00:22:50,319
roll with it. But the person who you hire was

515
00:22:50,359 --> 00:22:52,680
doing great for the first three months, and now it's

516
00:22:52,720 --> 00:22:54,880
like you got to keep talking to them and talking

517
00:22:54,880 --> 00:22:57,240
to them, and ceriarly you can't keep talking. Do you

518
00:22:57,279 --> 00:23:00,240
ever see yourselves as kind of coaches?

519
00:23:00,519 --> 00:23:00,799
Speaker 4: Yes?

520
00:23:01,079 --> 00:23:03,960
Speaker 3: Yeah, we have to figure out and this sounds really bad.

521
00:23:04,000 --> 00:23:05,480
You have to figure out how to get out of

522
00:23:05,480 --> 00:23:06,400
somebody what you want.

523
00:23:06,680 --> 00:23:09,079
Speaker 1: Yeah, No, it doesn't sound talk to.

524
00:23:09,039 --> 00:23:13,720
Speaker 3: Them or coach them, or treat them or lead them.

525
00:23:13,960 --> 00:23:17,720
Speaker 1: Yeah. I mean everybody's different, right, So how do you

526
00:23:17,839 --> 00:23:20,480
walk that line? There's some people you can say, what

527
00:23:20,519 --> 00:23:22,200
the fuck are you doing in the middle of a

528
00:23:22,200 --> 00:23:25,319
dinner rush, and in five minutes afterwards you're laughing about it.

529
00:23:25,720 --> 00:23:27,440
There's other people you say that too, and they holdly

530
00:23:27,480 --> 00:23:28,559
against you the rest of your life.

531
00:23:28,759 --> 00:23:30,400
Speaker 4: You're the meanest person in the whole wide world.

532
00:23:30,559 --> 00:23:32,039
Speaker 1: And I've come a long ways. Like I used to,

533
00:23:32,200 --> 00:23:34,880
I used to be that asshole that was really tough.

534
00:23:34,960 --> 00:23:37,920
Speaker 2: I love when Matt talks like this because we.

535
00:23:37,880 --> 00:23:40,559
Speaker 3: Both used to be that way. Absolutely old school. You

536
00:23:40,559 --> 00:23:42,640
could scream and yeah, yeah right right to day. You

537
00:23:42,640 --> 00:23:44,039
went out, you had a shot, you had a beer,

538
00:23:44,079 --> 00:23:44,839
everything was fine.

539
00:23:45,400 --> 00:23:48,400
Speaker 1: We're not even that long ago because down the road

540
00:23:48,519 --> 00:23:51,279
was that way. Like we would yell at people, you know,

541
00:23:51,400 --> 00:23:53,920
back and forth, me and an employee, and then after

542
00:23:53,920 --> 00:23:55,799
the shift is over, we go out, we'd have a drink,

543
00:23:55,880 --> 00:23:57,880
laugh about it, apologize to each other, and move on.

544
00:23:58,559 --> 00:24:00,920
Nowadays some people people get upset about that.

545
00:24:01,079 --> 00:24:03,839
Speaker 2: Yeah, it is different. I mean it's very different, and

546
00:24:03,880 --> 00:24:05,640
I don't I don't know why. I don't know what

547
00:24:05,680 --> 00:24:09,240
the shift was. I like to think re evolved. Maybe

548
00:24:09,240 --> 00:24:11,759
it may be as better as a society. But I

549
00:24:11,960 --> 00:24:15,440
was one of these people screaming and yelling and doing

550
00:24:15,480 --> 00:24:18,440
all kinds like that was just it. And again you

551
00:24:18,519 --> 00:24:22,200
sometimes go, well what do you mean, and then people go, well,

552
00:24:22,240 --> 00:24:26,240
you're intimidating, you're this, You're nobody wants to not necessarily

553
00:24:26,279 --> 00:24:28,119
want to work with you. But it becomes one of

554
00:24:28,160 --> 00:24:31,160
those things. So but in the heat of the moment,

555
00:24:31,240 --> 00:24:34,039
I mean, it's it's you know, when you watch and

556
00:24:34,119 --> 00:24:36,119
I couldn't continue on I don't know.

557
00:24:36,519 --> 00:24:37,759
Speaker 1: Yeah, I knew you're gonna say the bear.

558
00:24:37,920 --> 00:24:41,039
Speaker 2: Yeah, because it's very real, so real, And I thought

559
00:24:41,039 --> 00:24:43,559
that was an excellent depiction of what goes on.

560
00:24:44,160 --> 00:24:45,599
Speaker 1: I don't know. I think there was other things that

561
00:24:45,680 --> 00:24:47,559
the shows is like, all right, yeah, I stopped watching

562
00:24:47,640 --> 00:24:51,240
season two. Yeah too, watches season one. Yeah, that's the

563
00:24:51,279 --> 00:24:54,759
real life of a restaurant, right, him wondering how am

564
00:24:54,799 --> 00:24:56,160
I going to pay the bills? How am I gonna

565
00:24:56,160 --> 00:24:57,640
get How am I gonna pay the payroll? How am

566
00:24:57,640 --> 00:24:59,319
I gonna pay this? Oh shit? How am I get

567
00:24:59,319 --> 00:25:01,200
get through dinner hour? Oh? I gotta do all this.

568
00:25:01,240 --> 00:25:03,480
I gotta get this prepped. I gotta do this. People

569
00:25:03,480 --> 00:25:06,400
don't realize it. There's some glory to it, but it's

570
00:25:06,519 --> 00:25:10,440
very limited. Like people think you're a millionaire. You can make

571
00:25:10,519 --> 00:25:13,119
less than the average person at Walmart. Probably no offense

572
00:25:13,160 --> 00:25:15,759
to anybody working at Walmart, no, I understand, but I

573
00:25:15,759 --> 00:25:18,319
could probably make more money as a greeters as than

574
00:25:18,359 --> 00:25:20,599
I did down the road at Bathubord. So why stay?

575
00:25:21,440 --> 00:25:25,279
It's just a passion. Yeah, it's a passion. You love.

576
00:25:26,160 --> 00:25:29,559
I love this industry, love it, Like even if I

577
00:25:29,559 --> 00:25:31,559
didn't work for Kanye anymore, I would go work somewhere

578
00:25:31,559 --> 00:25:32,039
else in this.

579
00:25:32,079 --> 00:25:38,359
Speaker 2: Industry, you would. Well, now you also have the other.

580
00:25:38,440 --> 00:25:42,119
Speaker 1: Right, so now, yeah, so I'm spreading myself a little bit. Yeah,

581
00:25:42,160 --> 00:25:44,119
And I feel bad because that puts more on Connie

582
00:25:44,119 --> 00:25:47,400
and Michelle to kind of, you know, write this place,

583
00:25:47,519 --> 00:25:50,000
keep it right. So I'm putting a lot and and

584
00:25:50,160 --> 00:25:53,079
honestly I give it to Connie because I don't feel

585
00:25:53,599 --> 00:25:57,039
comfortable give it to somebody else without giving them something

586
00:25:57,079 --> 00:25:59,160
to do that, you know, where conye, I can say, hey,

587
00:25:59,240 --> 00:26:00,799
can you help me with it? And I know that

588
00:26:00,880 --> 00:26:03,240
she's not going to hold it against me or you know,

589
00:26:03,279 --> 00:26:06,319
anything like that. Or I don't feel like I have

590
00:26:06,400 --> 00:26:08,880
to reward her something. You know, I don't have to

591
00:26:08,920 --> 00:26:10,279
go out and buy her a gift card or something.

592
00:26:10,559 --> 00:26:13,920
Speaker 2: Well, right, I mean, for lack of a better term,

593
00:26:14,240 --> 00:26:17,839
it almost sounds like you guys have a marriage a

594
00:26:17,880 --> 00:26:21,119
business right that you work together well enough?

595
00:26:21,359 --> 00:26:27,519
Speaker 1: Yeah, needs my longest relationship other than the Dale's Cowboys,

596
00:26:28,799 --> 00:26:32,759
you know, I would. I cant understand. Yeah, right, you understand.

597
00:26:32,799 --> 00:26:37,440
Speaker 2: And it's somebody that you completely implicitly trust, and vice versa,

598
00:26:37,839 --> 00:26:40,680
because if you didn't have each other, I don't know.

599
00:26:40,759 --> 00:26:43,440
Speaker 1: And most days is eight to ten hours a day together.

600
00:26:43,680 --> 00:26:45,799
And the only reason it's not more is because I leave,

601
00:26:46,319 --> 00:26:49,160
you know, I get to leave. She's she's she's stuck here.

602
00:26:49,240 --> 00:26:51,359
Speaker 2: Do you how long are your days? What is a

603
00:26:51,359 --> 00:26:54,119
typical day? Thirteen hours a day?

604
00:26:54,759 --> 00:26:55,200
Speaker 1: Okay?

605
00:26:55,440 --> 00:26:58,400
Speaker 2: And then what can you unwind though when you go home?

606
00:26:58,440 --> 00:27:03,000
Because it's like you have a cocktailer? Yeah right, Like

607
00:27:03,039 --> 00:27:04,920
I mean, I've been so what do you do to stay?

608
00:27:04,920 --> 00:27:06,759
Because there are day you've got to be dragging Some

609
00:27:06,920 --> 00:27:09,440
days I do because I tried a red Bull the

610
00:27:09,440 --> 00:27:10,799
other day and I took it too late in the

611
00:27:10,880 --> 00:27:12,400
day and I was up till two in the morning.

612
00:27:12,640 --> 00:27:14,440
Speaker 3: No, you reach a certain age where you can't drink

613
00:27:14,440 --> 00:27:16,519
caffeine after eight pm or you won't go to sleep.

614
00:27:17,480 --> 00:27:19,519
Speaker 2: Yeah, well this was three in the afternoon, but I

615
00:27:20,480 --> 00:27:22,200
was like, I was still wired home.

616
00:27:22,319 --> 00:27:24,160
Speaker 1: Yeah, I took one of the big ones. Maybe I

617
00:27:24,160 --> 00:27:25,640
do have to try it. I can't ta get it

618
00:27:25,680 --> 00:27:28,599
by the taste. Yeah, well it tastes like medicine. Yeah,

619
00:27:28,640 --> 00:27:29,960
a little bit. And I don't know if I want

620
00:27:30,000 --> 00:27:32,359
to give my heart anymore reason than wow. See that's

621
00:27:32,400 --> 00:27:34,079
the other thing that worries me as well.

622
00:27:34,079 --> 00:27:36,119
Speaker 2: And I used to drink vodka Red Bull because it

623
00:27:36,200 --> 00:27:39,960
was like I would be jumping around centers and sweaty

624
00:27:40,039 --> 00:27:41,480
and being inappropriate.

625
00:27:41,519 --> 00:27:44,960
Speaker 1: I'm sure all that kind of stuff.

626
00:27:45,599 --> 00:27:50,200
Speaker 2: But no, never, never at all. So when you when you,

627
00:27:50,200 --> 00:27:51,200
what do you do for fun?

628
00:27:52,319 --> 00:27:53,400
Speaker 3: I unfortunately don't.

629
00:27:53,599 --> 00:27:55,519
Speaker 1: Yeah, because this is fun.

630
00:27:56,039 --> 00:27:58,599
Speaker 2: Yeah, in a way. I mean I got a certain point.

631
00:27:59,119 --> 00:28:02,200
You travel them much, you get ready, like I'll see mad.

632
00:28:02,240 --> 00:28:03,480
Speaker 1: I love watching that.

633
00:28:03,559 --> 00:28:04,559
Speaker 2: I live vicariously through.

634
00:28:05,240 --> 00:28:06,039
Speaker 1: It drives me and.

635
00:28:06,160 --> 00:28:08,200
Speaker 3: So mad at me. He gets so mad at me

636
00:28:08,200 --> 00:28:09,519
because I don't take more time off.

637
00:28:10,160 --> 00:28:10,359
Speaker 1: Yeah.

638
00:28:10,359 --> 00:28:11,880
Speaker 2: Well, if you don't take care of yourself, you don't

639
00:28:11,920 --> 00:28:13,240
gonna be good enough for anybody else.

640
00:28:13,400 --> 00:28:14,160
Speaker 4: I know that.

641
00:28:14,200 --> 00:28:16,759
Speaker 1: But you should enjoy the time. You know, the money

642
00:28:16,799 --> 00:28:18,960
you're making, you should at least be able to enjoy that.

643
00:28:18,960 --> 00:28:20,680
You should be enjoying your time that you have off.

644
00:28:21,039 --> 00:28:22,839
I'll give you an instance. She has a wedding coming

645
00:28:22,920 --> 00:28:26,119
up in November for her nephew. It's in New York City.

646
00:28:26,279 --> 00:28:26,839
Does want to go?

647
00:28:27,079 --> 00:28:28,359
Speaker 3: No, I Joe, I book the hotel.

648
00:28:28,400 --> 00:28:30,680
Speaker 1: But she's gonna take the minimum time that she needs

649
00:28:30,720 --> 00:28:32,599
off where I'm like, spread it out, take a week.

650
00:28:33,559 --> 00:28:35,559
Speaker 4: Yeah, I'm gonna take a week in March.

651
00:28:38,599 --> 00:28:40,119
Speaker 2: That's six months away.

652
00:28:40,519 --> 00:28:41,720
Speaker 3: I have not taken a week.

653
00:28:41,960 --> 00:28:43,200
Speaker 2: And how long.

654
00:28:44,519 --> 00:28:46,240
Speaker 3: My honeymoon in two thousand and two.

655
00:28:46,880 --> 00:28:50,519
Speaker 1: Holy shit, Connie, that's like years. I've only been with

656
00:28:50,599 --> 00:28:51,200
her nine years.

657
00:28:51,440 --> 00:28:54,279
Speaker 3: It's not all my factors that were building up to that.

658
00:28:55,119 --> 00:28:56,920
Speaker 1: Okay, is that a good thing?

659
00:28:57,160 --> 00:28:57,839
Speaker 4: No?

660
00:28:59,359 --> 00:29:00,000
Speaker 1: But you're happy.

661
00:29:00,279 --> 00:29:03,720
Speaker 3: My husband was an addict, is an addict, but he's recovering.

662
00:29:03,880 --> 00:29:04,480
Speaker 1: Yeah.

663
00:29:04,519 --> 00:29:07,279
Speaker 3: So there was never any money, and if I was

664
00:29:07,319 --> 00:29:09,119
out of town, there was always a problem and I

665
00:29:09,119 --> 00:29:12,839
would have to rush back home and there was always something.

666
00:29:13,039 --> 00:29:13,240
Speaker 1: Yeah.

667
00:29:13,720 --> 00:29:17,039
Speaker 3: So in the last three years that he's been you know, playing, you're.

668
00:29:16,880 --> 00:29:21,079
Speaker 1: A fucking angel. No, seriously, because most people leave.

669
00:29:23,480 --> 00:29:26,359
Speaker 3: You know, I should have, but you didn't.

670
00:29:26,440 --> 00:29:29,240
Speaker 2: And he's lucky, and he's unlucky, you know what I'm

671
00:29:29,240 --> 00:29:31,279
saying like that, that's a lucky dude guy.

672
00:29:31,640 --> 00:29:33,920
Speaker 1: And he now knows it, but he didn't know it

673
00:29:33,960 --> 00:29:35,960
for the longest of course. Not you're all up in

674
00:29:36,039 --> 00:29:39,200
your head, you know it says it's tough. That's a

675
00:29:39,240 --> 00:29:41,559
tough one to go because I told her probably a

676
00:29:41,640 --> 00:29:44,880
hundred times, get the fuck out. Yeah, I'm sure we're

677
00:29:44,920 --> 00:29:46,240
going to take him on a boat.

678
00:29:46,519 --> 00:29:48,599
Speaker 3: Yeah, I do know that he fits in a sixty

679
00:29:48,599 --> 00:29:49,480
gallon garbage bag.

680
00:29:51,640 --> 00:29:58,839
Speaker 1: I didn't test it. That's very funny, but I mean,

681
00:29:58,960 --> 00:30:02,559
honestly like that. And so you're you're putting out fire

682
00:30:02,640 --> 00:30:04,519
to here. Your whole life is a fire. It is

683
00:30:04,720 --> 00:30:07,599
at times, right, you don't know what anything's gonna pop up.

684
00:30:07,759 --> 00:30:10,440
Speaker 3: And for a few years I took care of my mother,

685
00:30:10,759 --> 00:30:13,039
and then my dad got sick and we took care

686
00:30:13,039 --> 00:30:14,759
of my dad. My dad lived with us for a

687
00:30:14,839 --> 00:30:17,599
year and a half. Yeah, we're a main caregimer.

688
00:30:17,720 --> 00:30:18,680
Speaker 1: You just like that stuff.

689
00:30:19,599 --> 00:30:20,559
Speaker 3: I like to fix things.

690
00:30:20,599 --> 00:30:23,400
Speaker 1: Yeah, I put I'm getting tired. Yeah, that's the reason

691
00:30:23,400 --> 00:30:25,599
why everybody calls her ma. She said that.

692
00:30:25,599 --> 00:30:26,559
Speaker 2: She said everybody calls her.

693
00:30:26,680 --> 00:30:28,400
Speaker 1: Yeah, because you fit. You can fix it.

694
00:30:28,720 --> 00:30:29,119
Speaker 3: I try.

695
00:30:29,319 --> 00:30:31,960
Speaker 2: Is there anything that anybody comes to you as an

696
00:30:31,960 --> 00:30:35,200
employee that you haven't seen before?

697
00:30:36,359 --> 00:30:36,559
Speaker 3: Oh?

698
00:30:36,640 --> 00:30:39,519
Speaker 4: Lord, I'm thinking really the things.

699
00:30:39,680 --> 00:30:40,759
Speaker 1: You haven't seen before?

700
00:30:41,319 --> 00:30:43,079
Speaker 2: Yeah? Yeah, because I'm thinking, like most of it, you

701
00:30:43,160 --> 00:30:45,279
must have come across somewhere in there.

702
00:30:45,440 --> 00:30:47,200
Speaker 3: We say all the time we should have a reality

703
00:30:47,200 --> 00:30:49,039
show because people would not believe it.

704
00:30:49,319 --> 00:30:50,680
Speaker 1: We'd make billions. Dude.

705
00:30:50,839 --> 00:30:53,119
Speaker 2: All you need to do nowadays just set up cameras,

706
00:30:53,160 --> 00:30:55,279
have someone edit it and put it on YouTube and

707
00:30:55,400 --> 00:30:57,759
just see what happens. You know, put it out there.

708
00:30:57,960 --> 00:30:59,319
It could if you could do it.

709
00:30:59,400 --> 00:31:01,200
Speaker 1: I don't know what help your restaurant or kill it.

710
00:31:01,640 --> 00:31:06,039
The I'm not going to deal with those people. It's

711
00:31:06,079 --> 00:31:07,680
a great point. I didn't think of that.

712
00:31:07,680 --> 00:31:08,160
Speaker 4: You could go on.

713
00:31:08,680 --> 00:31:12,160
Speaker 2: I'm just saying like it would be interesting, because I

714
00:31:12,200 --> 00:31:16,079
don't think any I think that Young guys often say

715
00:31:16,240 --> 00:31:18,720
I want to own a bar, yes, and I don't

716
00:31:18,720 --> 00:31:22,160
think they know what they're getting themselves into because beyond that.

717
00:31:22,200 --> 00:31:24,799
Speaker 1: Just the state and then give me a dive bar,

718
00:31:25,720 --> 00:31:28,319
give me a die bar all day long. And why

719
00:31:28,359 --> 00:31:28,599
is that?

720
00:31:28,799 --> 00:31:28,960
Speaker 2: You know?

721
00:31:29,000 --> 00:31:30,799
Speaker 1: I don't want to say die bar. You know plays

722
00:31:30,880 --> 00:31:35,079
like b side yep, very small, easy, not a kitchen.

723
00:31:35,599 --> 00:31:38,759
The kitchen is the headache of the restaurant business. The

724
00:31:38,799 --> 00:31:40,519
bar usually is not. As long as you have good

725
00:31:40,559 --> 00:31:43,880
bartender shore and stealing right. You could have one bar

726
00:31:43,960 --> 00:31:47,279
tender on and do two thousand dollars in a day,

727
00:31:47,920 --> 00:31:50,279
three thousand dollars and make so much money doing that.

728
00:31:51,039 --> 00:31:54,279
Where a place like this, where it's got seventy something employees,

729
00:31:55,119 --> 00:31:58,400
your rents atrocious because it's a huge place. Your costs

730
00:31:58,400 --> 00:32:02,160
are terrible. Your food costs no matter what you do. Again,

731
00:32:02,279 --> 00:32:05,400
we just raised our our burger, especially on Wednesdays, was

732
00:32:05,440 --> 00:32:07,920
a ridiculous eight dollars for burger and fries. Now it's ten,

733
00:32:07,960 --> 00:32:10,880
which is still ridiculously low. Nobody else is lower than

734
00:32:11,319 --> 00:32:15,319
twelve that has a decent burger. But beef just went

735
00:32:15,400 --> 00:32:18,799
up again this week again. And when we say go up,

736
00:32:18,839 --> 00:32:22,720
it went up ninety cents a pound. Wow, we go

737
00:32:22,799 --> 00:32:26,400
through two, well over two pounds, me and the grocery store,

738
00:32:27,079 --> 00:32:30,559
I would imagine. So, yeah, the hell's going on. I

739
00:32:30,559 --> 00:32:32,359
don't know what's going on with beef, but it's crazy.

740
00:32:32,440 --> 00:32:35,480
So your steaks, your burgers, and justin burger alone, we

741
00:32:35,519 --> 00:32:37,200
go through two hundred and forty two hundred and fifty

742
00:32:37,200 --> 00:32:40,480
pounds a week. So like take that time as ninety cents.

743
00:32:40,519 --> 00:32:43,240
Speaker 2: I'm so glad you're saying all this stuff because I again,

744
00:32:43,440 --> 00:32:46,119
and it's not just bt B, would be any restaurant

745
00:32:46,160 --> 00:32:48,200
that's like this, and these are the decisions you have

746
00:32:48,279 --> 00:32:53,559
to make, and you know how you're wow, I don't know.

747
00:32:53,240 --> 00:32:56,000
Speaker 1: It's you know, there's certainly I wouldn't sleep either in

748
00:32:56,039 --> 00:32:59,400
a place like I wouldn't sleep either in a place

749
00:32:59,440 --> 00:33:02,440
like this where we're a casual restaurant, we can't get

750
00:33:02,440 --> 00:33:05,200
forty dollars for a Revi steake, so we're selling it

751
00:33:05,240 --> 00:33:07,440
for twenty nine to thirty dollars and we're not hitting

752
00:33:07,480 --> 00:33:10,240
the margins we're supposed to. So you got to hope

753
00:33:10,240 --> 00:33:13,440
that your margin maybe in pizza, recovers that. So you

754
00:33:13,480 --> 00:33:15,319
got it one for the other. Right where if you're

755
00:33:15,359 --> 00:33:18,559
in a dive bar, all your liquor and your beer

756
00:33:18,599 --> 00:33:21,160
are twenty five percent costs, right, you make sure that

757
00:33:21,799 --> 00:33:25,720
and you kill it. So many give me, give me

758
00:33:25,759 --> 00:33:26,599
a little place, and.

759
00:33:26,799 --> 00:33:30,039
Speaker 2: It's like it's like an education though that you guys

760
00:33:30,079 --> 00:33:30,799
are like.

761
00:33:31,359 --> 00:33:33,240
Speaker 1: I say that. Now the new place is a takeout

762
00:33:33,319 --> 00:33:35,480
only place, which is very small, and I'm already like,

763
00:33:35,680 --> 00:33:37,799
you know down the road there's that building. It could

764
00:33:37,839 --> 00:33:41,599
open up a little bigger, make it a full restaurant. Yeah,

765
00:33:42,200 --> 00:33:44,519
I'm a glutton for punishment. I put myself through it.

766
00:33:44,559 --> 00:33:45,279
But you like it.

767
00:33:45,440 --> 00:33:47,759
Speaker 2: And see, the thing is like, do you think either

768
00:33:47,839 --> 00:33:49,319
one of you will ever retire?

769
00:33:50,240 --> 00:33:50,519
Speaker 1: No?

770
00:33:50,519 --> 00:33:54,839
Speaker 2: No, no, you always own or have a hand in something. Right, Yeah,

771
00:33:55,000 --> 00:33:58,279
along the way and this place is going great, so

772
00:33:58,839 --> 00:33:59,200
why not?

773
00:33:59,519 --> 00:34:02,119
Speaker 1: Yeah, my go on a couple of years, you know,

774
00:34:02,240 --> 00:34:04,799
hopefully hopefully in the South. But if even if it's

775
00:34:04,799 --> 00:34:06,119
a year, I'd like to I would like to get

776
00:34:06,119 --> 00:34:08,320
back into it and have my own place again. Yeah,

777
00:34:09,880 --> 00:34:11,800
but we'll see. Yeah, I guess something is a clear up.

778
00:34:11,840 --> 00:34:14,679
Speaker 2: First, Well, everybody has things, but I mean here is

779
00:34:14,719 --> 00:34:15,840
going very well.

780
00:34:16,119 --> 00:34:18,320
Speaker 1: It does go well here, yeah, you know, but then

781
00:34:19,320 --> 00:34:21,079
what do you mean by that? Yeah, it's going great

782
00:34:21,079 --> 00:34:23,840
that I don't know. That's the thing. It's like, what

783
00:34:24,079 --> 00:34:26,039
is well for you? You don't see, like people don't

784
00:34:26,039 --> 00:34:28,719
see you. On Monday, our Monday this week was probably

785
00:34:28,760 --> 00:34:32,039
our worst Monday we've had since we didn't have our

786
00:34:32,079 --> 00:34:34,280
liquor license for a for a short period of time

787
00:34:34,280 --> 00:34:36,119
because of a hiccup on it, and that was when

788
00:34:36,159 --> 00:34:40,000
we first opened. This Monday was just bad, and I

789
00:34:40,000 --> 00:34:41,840
think a lot of it was the Bills played Monday

790
00:34:41,920 --> 00:34:44,079
or Sunday nights at home, so a lot of people

791
00:34:44,079 --> 00:34:45,599
went to the game. The other people stayed up and

792
00:34:45,639 --> 00:34:48,840
watched it. People were tired, they were hungover, so it

793
00:34:48,880 --> 00:34:53,280
was a very very sm like alcohol hangover, football hangover, right,

794
00:34:53,559 --> 00:34:55,920
And it put it in perspective, A very slow day

795
00:34:55,960 --> 00:34:58,119
here is better than a Monday, I ever had at

796
00:34:58,119 --> 00:35:01,800
bat to abilities really by far, Like I've like, we

797
00:35:01,800 --> 00:35:03,920
look at the numbers on Monday, we're like, Jesus, what happened?

798
00:35:03,960 --> 00:35:05,920
And I think back and I go, I would have

799
00:35:06,039 --> 00:35:08,920
killed for that number down the road it was double whatever.

800
00:35:08,960 --> 00:35:11,320
Speaker 2: My best night was So Connie, what do you do?

801
00:35:11,440 --> 00:35:13,840
Like does that affect your head? Do you start to

802
00:35:13,880 --> 00:35:17,280
worry about that day? Or do you just go there

803
00:35:17,280 --> 00:35:18,239
are factors and.

804
00:35:18,199 --> 00:35:20,559
Speaker 3: We got gone. Yeah, and you can kind of figure out,

805
00:35:20,599 --> 00:35:23,320
you know, the Bills played late. They was uplated if

806
00:35:23,320 --> 00:35:25,880
they stayed and finished to watch the game. But when

807
00:35:25,920 --> 00:35:29,320
it comes a pattern, absolutely absolutely, you stay up and

808
00:35:29,320 --> 00:35:31,039
you think, what do we do? What do I need

809
00:35:31,079 --> 00:35:32,480
to do? What do we need to do for this?

810
00:35:32,760 --> 00:35:33,599
Speaker 1: What are we doing wrong?

811
00:35:33,760 --> 00:35:36,480
Speaker 3: What did we do wrong? Did we screw something up?

812
00:35:36,639 --> 00:35:42,159
Are we not? Are we? He is the most creative

813
00:35:42,159 --> 00:35:45,679
man I've ever met. Well, and he has so many

814
00:35:45,679 --> 00:35:47,480
ideas and they're all crazy.

815
00:35:47,840 --> 00:35:51,800
Speaker 2: Yeah, they hate me never well, see, this is the

816
00:35:51,840 --> 00:35:54,480
thing that I have said to Matt, like the tweaking

817
00:35:54,519 --> 00:35:57,599
of the menu, right, the specials, the stuff, the food,

818
00:35:57,719 --> 00:36:01,000
It's amazing. And I and she asked me how Laura

819
00:36:01,159 --> 00:36:03,800
like the green fried green tomatoes, and I said, Laura

820
00:36:03,800 --> 00:36:06,000
said she never had them and loved them, and Connie said,

821
00:36:06,039 --> 00:36:08,599
I've never had them either, and they were fantastic. I

822
00:36:08,599 --> 00:36:10,920
don't know where these ideas come from. I don't know what,

823
00:36:11,280 --> 00:36:14,760
but is it always from everywhere? That one came from

824
00:36:14,800 --> 00:36:17,880
a customer. They had it at another restaurant in.

825
00:36:17,840 --> 00:36:19,960
Speaker 1: The South, and they want us to try it, and

826
00:36:20,000 --> 00:36:21,719
I said, I'll give it a shot, what the hell?

827
00:36:21,760 --> 00:36:24,639
And everybody looks at me like you're fucking crazy. But

828
00:36:24,679 --> 00:36:26,119
it used to be a lot worse. We used to

829
00:36:26,119 --> 00:36:29,519
do monthly specials. Yeah, I know, I remember that. That's

830
00:36:29,679 --> 00:36:32,840
very taxing, and I realized that, but it took me

831
00:36:32,880 --> 00:36:36,679
a long time to realize how taxing it was, so

832
00:36:36,719 --> 00:36:39,800
I kind of apologize for that. So I'm glad we

833
00:36:41,920 --> 00:36:44,079
even first of all, to come up with it, right. Yeah,

834
00:36:44,159 --> 00:36:46,800
but then you've got to teach all your cooks. So,

835
00:36:47,079 --> 00:36:49,400
like say we have eight cooks, All eight cooks got

836
00:36:49,400 --> 00:36:51,480
to learn how to do every single dish the exact

837
00:36:51,519 --> 00:36:53,480
same way because it can't go out two different ways.

838
00:36:54,320 --> 00:36:57,599
So yeah, you spend a week making sure everybody's ready, right,

839
00:36:57,960 --> 00:36:59,840
and then you put them out in four weeks you're done.

840
00:37:00,079 --> 00:37:03,039
Oh hey, guys, it's time to learn seven new items. Right.

841
00:37:03,079 --> 00:37:07,039
So if the season was much better, Yeah, there's times

842
00:37:07,079 --> 00:37:08,880
where I wish we had the monthly just because like

843
00:37:09,119 --> 00:37:11,199
Saint Patrick's Day. I would love to do something just

844
00:37:11,239 --> 00:37:13,760
for Saint Patrick's. But now, what are you gonna do.

845
00:37:13,760 --> 00:37:16,320
You're gonna print another menu and put it out for

846
00:37:16,639 --> 00:37:18,239
a weekend. So we usually do.

847
00:37:18,320 --> 00:37:21,159
Speaker 2: We got to look at what's you know, what idea

848
00:37:21,199 --> 00:37:22,320
is going to make me the most?

849
00:37:22,719 --> 00:37:25,320
Speaker 1: Yeah? Right, And it's not even about the money. It's

850
00:37:25,360 --> 00:37:27,039
about what's going to be easiest for the step.

851
00:37:27,239 --> 00:37:28,679
Speaker 2: When I say make the most, I mean make the

852
00:37:28,679 --> 00:37:30,880
most of my time, make them for the staff, make

853
00:37:30,920 --> 00:37:35,480
the most for every keep our life the kiss rule, right,

854
00:37:35,559 --> 00:37:39,480
keep it simple, stupid, but to a degree, yeah, to

855
00:37:39,519 --> 00:37:40,119
a degree.

856
00:37:40,360 --> 00:37:42,239
Speaker 1: And listen. I you know, I'm up at three in

857
00:37:42,280 --> 00:37:44,199
the morning. I can't sleep. I get on TikTok. I'm

858
00:37:44,239 --> 00:37:47,000
looking at food TikTok? Can you ever turn it off?

859
00:37:47,599 --> 00:37:47,840
Speaker 3: Never?

860
00:37:47,960 --> 00:37:49,320
Speaker 4: He never turns it off.

861
00:37:49,199 --> 00:37:53,000
Speaker 1: Not even when I'm away, Nope, Like I'm never fully.

862
00:37:53,400 --> 00:37:57,119
It drives nally crazy. I am never fully on vacation. Really,

863
00:37:57,159 --> 00:37:59,159
when I go away, I take my laptop, I do

864
00:37:59,239 --> 00:38:01,400
all the banking away. I don't want to put more

865
00:38:01,440 --> 00:38:04,599
on her and Michelle. That's not that wouldn't be fair.

866
00:38:04,679 --> 00:38:07,000
So I take it with me and I handle it,

867
00:38:07,519 --> 00:38:10,039
and luckily I have some Connie's very good about it

868
00:38:10,039 --> 00:38:12,239
because her Connie and I kind of handle the finances.

869
00:38:12,760 --> 00:38:14,280
Michelle doesn't have to worry about those. She has to

870
00:38:14,320 --> 00:38:16,039
worry about the rest of the place, which is more

871
00:38:16,079 --> 00:38:18,719
than enough. But I can I can say to Connie, hey,

872
00:38:19,039 --> 00:38:21,039
when you're ready check this week, just send me the

873
00:38:21,199 --> 00:38:23,760
number and the amount so I can log it so

874
00:38:23,800 --> 00:38:26,199
I can keep track, so I know we're not gonna

875
00:38:26,199 --> 00:38:29,039
bounce any checks or you know, anything like that. And

876
00:38:29,199 --> 00:38:31,119
it works out very well. Like we both have an

877
00:38:31,119 --> 00:38:33,400
idea every week with the checks that get written are

878
00:38:33,880 --> 00:38:36,960
but there's always some something that comes up, you know,

879
00:38:37,039 --> 00:38:39,559
a sudden last week we had a plumbing problem that

880
00:38:39,639 --> 00:38:41,679
costs US nine hundred dollars. You never know when it's

881
00:38:41,679 --> 00:38:43,719
gonna happen. Yeah, you know, and they see a big

882
00:38:43,760 --> 00:38:45,880
restaurant and they think, Okay, I'm gonna I'm gonna just

883
00:38:45,960 --> 00:38:46,679
hit him over the head.

884
00:38:46,960 --> 00:38:47,840
Speaker 4: They got a ton of money.

885
00:38:48,039 --> 00:38:50,559
Speaker 1: Yeah, I mean, luckily, I got a great plumber and

886
00:38:50,639 --> 00:38:53,239
I got a great electrician now, so it's all people

887
00:38:53,239 --> 00:38:56,000
you need to trust. Yeah, right along. You know that

888
00:38:56,079 --> 00:38:59,400
plumbing repair probably have cost us double that psis, but.

889
00:38:59,360 --> 00:39:01,679
Speaker 2: You don't make it and like it's I mean, it

890
00:39:01,760 --> 00:39:02,760
looks fun.

891
00:39:03,559 --> 00:39:05,800
Speaker 1: It can be. It can be a whole lot of fun.

892
00:39:06,280 --> 00:39:08,000
Like when I'm sitting out here having a beer with

893
00:39:08,079 --> 00:39:11,400
you watching the Bills game. Although I'm still watching, going

894
00:39:11,400 --> 00:39:13,920
on what's going on? Of course your head's on a swivel.

895
00:39:14,000 --> 00:39:15,840
There is a coways are playing. I'm like, what's going on?

896
00:39:15,880 --> 00:39:18,480
Where there is everything? Okay? Yeah? Right, so like the

897
00:39:18,519 --> 00:39:20,679
third quarter then I stopped because once I've had a

898
00:39:20,719 --> 00:39:22,599
couple of drinks, I stay away because people get mad.

899
00:39:22,679 --> 00:39:25,960
Speaker 2: What attracted you, Connie, to the hospitality business?

900
00:39:26,519 --> 00:39:27,079
Speaker 1: What was it?

901
00:39:27,159 --> 00:39:29,719
Speaker 2: I mean as you're talking about Yeah, I don't know.

902
00:39:30,039 --> 00:39:30,239
Speaker 1: Yeah.

903
00:39:31,760 --> 00:39:34,400
Speaker 3: Whenever, like I was at home, we always my mom

904
00:39:34,440 --> 00:39:35,159
always hosted.

905
00:39:35,400 --> 00:39:35,639
Speaker 1: Yeah.

906
00:39:35,760 --> 00:39:37,880
Speaker 3: I always loved taking care of people.

907
00:39:38,039 --> 00:39:40,760
Speaker 2: You like making people happy, making people happy? Yeah, I

908
00:39:40,800 --> 00:39:42,760
can I can see that. I think you like making

909
00:39:42,760 --> 00:39:45,559
people happy too. I do, even though you'll say things

910
00:39:45,559 --> 00:39:50,119
like I'm miserable, But I think you like making people happy,

911
00:39:50,199 --> 00:39:53,039
and that's what you come in here. And I think

912
00:39:53,119 --> 00:39:56,360
everybody leaves happy. I mean great. You know all these

913
00:39:56,400 --> 00:39:58,519
people who've come from around the country to try the

914
00:39:58,559 --> 00:40:01,519
different food and go on TikTok. Right, you got to

915
00:40:01,559 --> 00:40:03,719
be shipping the brick a little bit, going what's going

916
00:40:03,800 --> 00:40:08,199
to happen? And every one of them well or three

917
00:40:07,840 --> 00:40:12,679
two two, yeah, well okay, so one hundred said love it.

918
00:40:13,639 --> 00:40:16,480
Speaker 1: Yeah, and the one that went viral last year. He

919
00:40:16,519 --> 00:40:19,639
wants to come back. So I'm actually trying to find

920
00:40:19,639 --> 00:40:22,559
three or four other restaurants in this area. Yeah, that

921
00:40:22,599 --> 00:40:24,639
we can sign up to do it with him, because

922
00:40:24,679 --> 00:40:26,480
he does. You know, he comes from six hours away.

923
00:40:26,480 --> 00:40:28,559
He goes, I really want to come back and do like, hey,

924
00:40:28,559 --> 00:40:30,000
it's been a year. I want to come back and

925
00:40:30,039 --> 00:40:32,800
see how things are. And uh does make you a

926
00:40:32,840 --> 00:40:35,199
little nervous. It would make me a little nervous, do

927
00:40:35,239 --> 00:40:35,480
you like?

928
00:40:35,480 --> 00:40:38,679
Speaker 3: He tells me last minute, Yeah, you today, you had

929
00:40:38,679 --> 00:40:39,159
somebody here.

930
00:40:39,199 --> 00:40:41,119
Speaker 4: He's like, somebody's on the way. I'm like, on the way.

931
00:40:41,159 --> 00:40:43,039
Speaker 1: I didn't know about this guy. So we had a guy.

932
00:40:43,440 --> 00:40:46,400
He's called the Empire Plate guy. I think I've seen

933
00:40:46,480 --> 00:40:48,480
him go everywhere guy.

934
00:40:48,639 --> 00:40:50,360
Speaker 2: Yeah, so a lot around Rochester.

935
00:40:50,440 --> 00:40:50,599
Speaker 3: Yeah.

936
00:40:50,639 --> 00:40:52,719
Speaker 1: He sent me a message because he's on the imun

937
00:40:52,760 --> 00:40:55,639
Foodie and Roster page, so we we put it on there.

938
00:40:55,639 --> 00:40:58,719
A lot our specials in that. So he texts me,

939
00:40:58,880 --> 00:41:00,639
was it last for He sent me as his Friday.

940
00:41:00,679 --> 00:41:03,039
I think it was no Thursday. I came back. It

941
00:41:03,119 --> 00:41:06,119
was two fridays ago and he goes, Hey, just soleting

942
00:41:06,159 --> 00:41:08,119
you know, I'm gonna be at your restaurant twenty minutes.

943
00:41:08,320 --> 00:41:10,440
I'm might check out your food. And I was like,

944
00:41:10,519 --> 00:41:12,639
oh shit, Like would you rather than know?

945
00:41:12,840 --> 00:41:16,360
Speaker 2: Like the corny thing in a movie. It was always

946
00:41:16,360 --> 00:41:20,199
the New York Times reviewer was sneaking in undercover, but

947
00:41:20,800 --> 00:41:22,360
would you want to know or not know?

948
00:41:22,840 --> 00:41:25,119
Speaker 1: So we've had that too, Yeah, we've had that too.

949
00:41:25,239 --> 00:41:27,360
And so this guy gives a heads up. But he

950
00:41:27,360 --> 00:41:29,480
gave us a twenty minute heads up, yeah, which is

951
00:41:29,519 --> 00:41:32,440
not on a Friday night. So I had to make

952
00:41:32,480 --> 00:41:34,760
sure he had a table, okay, make sure everything's okay.

953
00:41:34,800 --> 00:41:36,920
But he loved it, and now he's coming back in

954
00:41:36,920 --> 00:41:40,360
November to film an episode. So he's like, he goes,

955
00:41:40,480 --> 00:41:42,159
I always go to a place and I check it out.

956
00:41:42,280 --> 00:41:44,440
I try the food because I won't do a show

957
00:41:44,480 --> 00:41:48,199
with somebody if it's bad. He goes, I appreciate that. Yeah,

958
00:41:48,239 --> 00:41:50,000
and he's great. Just he goes around New York State

959
00:41:50,159 --> 00:41:52,400
just doing it. That's super nice guy.

960
00:41:52,679 --> 00:41:55,159
Speaker 2: If he says no, but what can you?

961
00:41:55,440 --> 00:42:01,400
Speaker 1: Would you ask that guy why why he chose here?

962
00:42:01,639 --> 00:42:03,840
Speaker 2: No, Like if he said to you, hey, I'm coming

963
00:42:03,840 --> 00:42:05,559
in in twenty minutes and you do all the stuff

964
00:42:05,599 --> 00:42:07,760
and then he doesn't come back to film an episode.

965
00:42:08,039 --> 00:42:10,119
Speaker 1: Oh yeah, now he is, So we're all good? Yeah?

966
00:42:10,239 --> 00:42:10,519
Speaker 2: Can you?

967
00:42:10,679 --> 00:42:13,960
Speaker 1: Yeah? You want to know why I would shake him up?

968
00:42:13,960 --> 00:42:18,239
Speaker 2: So I always think me, but I always think like

969
00:42:19,199 --> 00:42:23,920
we could all learn. We're never like you know, I've

970
00:42:24,000 --> 00:42:26,760
jokingly said to my kids, you're you're not that good.

971
00:42:27,039 --> 00:42:29,360
But none of us are perfect. We're always somewhere in

972
00:42:29,360 --> 00:42:33,400
the middle, right. I always think like everything's going so

973
00:42:33,519 --> 00:42:35,519
great and you're feeling atop of the world, and then

974
00:42:35,599 --> 00:42:38,079
sometimes you're feeling way down here. But really it's right

975
00:42:38,159 --> 00:42:41,159
kind of in the middle, Like it's never that great

976
00:42:41,199 --> 00:42:43,639
and it's never not that bad when you actually look

977
00:42:43,679 --> 00:42:43,920
at it.

978
00:42:43,960 --> 00:42:45,719
Speaker 1: Oh, I want to get a one star review on Google.

979
00:42:45,920 --> 00:42:49,239
Speaker 2: Wait, okay, but that's some asshole it is. But I'm

980
00:42:49,320 --> 00:42:53,000
something personal. Why see, how can after all these years

981
00:42:53,039 --> 00:42:55,960
in the business, that's the thing like I feel like Connie.

982
00:42:56,079 --> 00:42:58,000
Some of that stuff just seems to run off your back.

983
00:42:58,679 --> 00:43:01,199
It doesn't, it does, Okay.

984
00:43:00,920 --> 00:43:03,360
Speaker 1: None of it runs really, I'm just more emotional about it.

985
00:43:03,880 --> 00:43:07,719
Speaker 2: You're outspoken, but it really does affect you. Sure in

986
00:43:08,239 --> 00:43:11,079
what way? I want to I don't you want to

987
00:43:11,079 --> 00:43:11,519
make it better?

988
00:43:11,920 --> 00:43:12,039
Speaker 1: Right?

989
00:43:12,119 --> 00:43:13,239
Speaker 4: I want to know what was wrong?

990
00:43:14,000 --> 00:43:16,760
Speaker 3: I want to know, Okay, was this really a problem

991
00:43:16,920 --> 00:43:17,880
or are you or are you.

992
00:43:17,880 --> 00:43:18,719
Speaker 4: Just being an asshole?

993
00:43:18,920 --> 00:43:21,119
Speaker 1: Did you ever reach out you figure out? Yes? I

994
00:43:21,199 --> 00:43:23,880
reach out to every single time, do every single well.

995
00:43:24,079 --> 00:43:26,159
I will say this, I reach out to everybody who

996
00:43:26,280 --> 00:43:29,280
will mention anything on Facebook, good or bad. I'll try

997
00:43:29,280 --> 00:43:30,840
to reach out to them. You really can't from a

998
00:43:30,880 --> 00:43:33,320
business page, but I will from my personal page. When

999
00:43:33,360 --> 00:43:35,119
some of these are Google review there's no way to

1000
00:43:35,159 --> 00:43:38,480
contact them, but I will say that. You know when

1001
00:43:38,639 --> 00:43:42,239
when we do answer the Google reviews, time is please

1002
00:43:42,280 --> 00:43:44,280
contact doesn't let us know what we could do differently,

1003
00:43:44,599 --> 00:43:46,320
because if you would have told us why were you

1004
00:43:46,360 --> 00:43:48,840
were here? We would have right. And that's I think

1005
00:43:48,840 --> 00:43:51,599
that's my biggest pet peeve is like somebody doesn't say

1006
00:43:51,599 --> 00:43:55,559
something when they're here like you had. Let's say you

1007
00:43:55,559 --> 00:43:58,039
didn't like our chicken fingers, you thought they were too greasy,

1008
00:43:58,800 --> 00:44:01,360
say something, We'll make it right, Like you're here spending

1009
00:44:01,360 --> 00:44:01,639
your heart.

1010
00:44:01,880 --> 00:44:04,800
Speaker 2: This is a good lesson for everybody in a restaurant

1011
00:44:05,079 --> 00:44:09,079
because I think that most of sometimes you feel like, oh,

1012
00:44:09,079 --> 00:44:09,880
they don't care.

1013
00:44:10,239 --> 00:44:10,800
Speaker 1: But they do.

1014
00:44:11,320 --> 00:44:13,360
Speaker 2: And that's why I think it's so great that both

1015
00:44:13,360 --> 00:44:16,280
of you say it affects us so deeply. We want

1016
00:44:16,320 --> 00:44:18,639
to make it right. So if you're at a restaurant

1017
00:44:18,639 --> 00:44:26,519
and something's going wrong in a in a polite of course,

1018
00:44:26,800 --> 00:44:27,800
I don't scream at the service.

1019
00:44:27,800 --> 00:44:30,559
Speaker 1: It's not her fault. Let's say your state got screwed up.

1020
00:44:30,719 --> 00:44:33,559
Just say something. And you know our managers touch every

1021
00:44:33,599 --> 00:44:36,440
single table, every single table they check on and say

1022
00:44:36,480 --> 00:44:39,320
how is everything? You have ample opportunity at that point

1023
00:44:39,360 --> 00:44:41,320
to say something. Your server is going to check on

1024
00:44:41,360 --> 00:44:43,000
you two or three times. You have plenty of time

1025
00:44:43,000 --> 00:44:46,440
to say I don't like this and we'll make it right.

1026
00:44:46,960 --> 00:44:50,199
Speaker 2: Have you ever had a customer that you've been able

1027
00:44:50,239 --> 00:44:54,559
to almost converts yeah, oh from bad to good? Well,

1028
00:44:54,599 --> 00:44:58,119
I say bad to good. Maybe they had an experienced

1029
00:44:58,280 --> 00:45:01,440
you know the other thing is everybody's with their own perspective,

1030
00:45:01,559 --> 00:45:04,960
right I don't know what happened to you out there

1031
00:45:05,519 --> 00:45:07,920
before you came in this restaurant, right, and a lot

1032
00:45:07,960 --> 00:45:12,039
of that all of us. It filters how we perceive things.

1033
00:45:12,119 --> 00:45:15,320
You know, Oh, great, fucking great day. I stubbed my toe,

1034
00:45:15,440 --> 00:45:17,480
I fucking bounced a check and now I come here

1035
00:45:17,519 --> 00:45:19,440
and my burger's got a hair on it, right, you

1036
00:45:19,519 --> 00:45:22,239
know what I mean. And so it's a compounded thing.

1037
00:45:22,239 --> 00:45:24,159
And it's like, fuck this place, I'm leaving.

1038
00:45:24,400 --> 00:45:26,599
Speaker 1: And I'm going to Google and I'm gonna blast them. Yeah,

1039
00:45:26,679 --> 00:45:29,360
and it's it's ridiculous. So on one of those reviews

1040
00:45:29,360 --> 00:45:32,679
to give you a little background, we we got blasted

1041
00:45:32,760 --> 00:45:35,440
pretty good. And honestly, I think we deserved it. We

1042
00:45:36,000 --> 00:45:38,559
made some mistakes that day, and you know that that happens,

1043
00:45:38,599 --> 00:45:41,599
you know, it says that, no, we did deserve it.

1044
00:45:41,639 --> 00:45:43,519
I mean, they script the food, They script the food.

1045
00:45:43,800 --> 00:45:46,280
It happens. They're human beings back there making the food.

1046
00:45:46,559 --> 00:45:48,440
And who knows. We might have been three people short

1047
00:45:48,440 --> 00:45:50,280
that day because two people didn't show up or something.

1048
00:45:51,079 --> 00:45:53,519
So I said, please reach out, and the woman did.

1049
00:45:53,639 --> 00:45:55,159
She reached out. It was a group of eight people,

1050
00:45:55,719 --> 00:45:57,159
and I said'd like to make this right and we

1051
00:45:57,159 --> 00:45:59,559
talked about it for a few minutes. They came in

1052
00:45:59,599 --> 00:46:03,280
a weekly, had a meal. I made sure everything was comped,

1053
00:46:03,280 --> 00:46:06,400
everything was taken care of, everything was great, Right, of

1054
00:46:06,440 --> 00:46:09,320
course it was because we're gonna make sure at that point. Yeah. Sure,

1055
00:46:09,639 --> 00:46:12,119
she now comes back at least once a week, and

1056
00:46:12,320 --> 00:46:14,320
some people do not know her, and she'll tell me

1057
00:46:14,360 --> 00:46:16,960
every time how it is. We have not missed the

1058
00:46:16,960 --> 00:46:19,599
spot since. And that sounds to say we're not gonna

1059
00:46:19,599 --> 00:46:22,159
make a mistake, of course, but it shows that one

1060
00:46:22,199 --> 00:46:25,480
mistake can happen in the next nine visits indicative of

1061
00:46:25,880 --> 00:46:28,239
everything else in the restaurant. Yeah, and if you're gonna

1062
00:46:28,280 --> 00:46:30,440
leave a review, leave a good one too. You know me.

1063
00:46:30,400 --> 00:46:32,679
If people say I've been to this restaurant nine times

1064
00:46:33,000 --> 00:46:34,679
and today I had a bad visit, and now I'm

1065
00:46:34,679 --> 00:46:36,400
writing new a one star review, well why didn't you

1066
00:46:36,480 --> 00:46:39,159
give me a five star review the first time? Why

1067
00:46:39,199 --> 00:46:41,280
not the second time? Third time? You've had nine chances,

1068
00:46:41,760 --> 00:46:43,639
But the one time we make a mistake, you're gonna

1069
00:46:43,679 --> 00:46:47,480
blast us. So, Okay, a baseball hitter hits a ball

1070
00:46:47,760 --> 00:46:50,639
two and a half times every ten times, he's great. Right.

1071
00:46:50,920 --> 00:46:54,480
If we screw up one out of ten. We're horrible,

1072
00:46:54,639 --> 00:46:57,519
yet we're batting nine hundred. Yeah, and I'm not again,

1073
00:46:57,559 --> 00:46:59,320
I'm not gonna say we don't make mistakes. We make

1074
00:46:59,360 --> 00:47:02,760
every day. We met mistakes, whether it's noticeable to the customer,

1075
00:47:02,760 --> 00:47:04,920
because it's something to happen in the back, if it's

1076
00:47:04,920 --> 00:47:07,280
your food gets screwed up, or maybe you just don't

1077
00:47:07,360 --> 00:47:09,400
like the way it tastes because you thought it was

1078
00:47:09,400 --> 00:47:12,119
going to taste differently. We don't say to you, well,

1079
00:47:12,360 --> 00:47:14,199
too bad you didn't you should have known that, No,

1080
00:47:14,360 --> 00:47:16,320
what do you want and said we'll make it for you,

1081
00:47:16,360 --> 00:47:19,000
and we push it ahead of everybody else. Yeah, So

1082
00:47:19,199 --> 00:47:22,920
I guess what I'm saying is.

1083
00:47:22,079 --> 00:47:25,880
Speaker 2: Yeah, that's I'm saying. This isn't just BTV. It's anywhere

1084
00:47:25,920 --> 00:47:29,159
you go. And I love when you go out and

1085
00:47:29,199 --> 00:47:33,119
you do food reviews, sometimes quietly, but you do right

1086
00:47:33,480 --> 00:47:37,000
on there, and I always think that that's a great you.

1087
00:47:36,960 --> 00:47:39,880
Speaker 1: Know the business. Not Wow, I just won't and you know,

1088
00:47:39,920 --> 00:47:41,679
people get mad at me, and so I did a

1089
00:47:41,679 --> 00:47:44,000
couple of them, and then people got more mad. So

1090
00:47:44,079 --> 00:47:46,239
I was like, okay, I'm not gonna so like I'll

1091
00:47:46,360 --> 00:47:49,639
be For instance, we went somewhere last night and all

1092
00:47:49,760 --> 00:47:51,159
I got was a grilled chicken sandwich.

1093
00:47:51,239 --> 00:47:51,360
Speaker 3: Right.

1094
00:47:51,679 --> 00:47:54,639
Speaker 1: It was the worst grilled chicken sandwich I have ever had.

1095
00:47:54,800 --> 00:47:57,079
I tell you, I would rather eat a piece of wood. Yeah,

1096
00:47:57,280 --> 00:47:59,280
I had three bites out of it. We know the

1097
00:47:59,320 --> 00:48:02,320
curlers working in there. And she goes, what's wrong. I said,

1098
00:48:02,320 --> 00:48:04,440
it's just I can't eat it. What do you want? Said,

1099
00:48:04,440 --> 00:48:06,400
I don't want anything else. Don't take it off the bill.

1100
00:48:06,960 --> 00:48:09,000
Mistakes happened, and of course she took it off the

1101
00:48:09,000 --> 00:48:11,559
bill anyways, because you know she knows this. But I

1102
00:48:11,599 --> 00:48:12,960
was like, I just want you to know so that

1103
00:48:13,159 --> 00:48:15,559
the next customer or something. Maybe the chickens dried out

1104
00:48:15,559 --> 00:48:17,840
because it's been sitting somewhere. I don't know there's a

1105
00:48:17,840 --> 00:48:19,920
reason why, or maybe the cook is just overcooking. Just

1106
00:48:20,519 --> 00:48:23,199
I just want you to know, you know. And it's

1107
00:48:23,239 --> 00:48:24,960
hard if I don't know the people, it's hard for

1108
00:48:25,000 --> 00:48:26,719
me to even say something. So I get the people

1109
00:48:26,760 --> 00:48:29,800
to want to say something, because what a Karen. You know,

1110
00:48:30,079 --> 00:48:32,079
it's not as long as you do it the right way.

1111
00:48:32,199 --> 00:48:35,440
No a Karen demands a baseball from a child. Yeah, yes,

1112
00:48:37,039 --> 00:48:39,639
it's even But even with me being in this industry

1113
00:48:39,800 --> 00:48:43,719
now for the last time. Eleven years, it's still hard

1114
00:48:43,760 --> 00:48:45,800
for me to say to a server, I don't like this,

1115
00:48:45,800 --> 00:48:49,480
this is terrible. But I managed to try to squeeze

1116
00:48:49,480 --> 00:48:50,880
it out. And I always said, I don't want the

1117
00:48:50,920 --> 00:48:53,480
money back for it. Don't you lose money. I just

1118
00:48:53,679 --> 00:48:55,840
don't want the next customer to get this. I'm not

1119
00:48:55,880 --> 00:48:59,360
the guy that's gonna blast you. The next person could. Connie,

1120
00:48:59,400 --> 00:49:00,880
what's your favorite part of the business?

1121
00:49:02,800 --> 00:49:03,480
Speaker 3: The rush?

1122
00:49:03,800 --> 00:49:04,480
Speaker 1: The rush?

1123
00:49:04,639 --> 00:49:06,639
Speaker 3: What do you mean like would look like the dinner

1124
00:49:06,719 --> 00:49:11,159
rush or the Saturday that I have four caterings and

1125
00:49:11,719 --> 00:49:14,400
or Thanksgiving when we serve two hundred.

1126
00:49:14,199 --> 00:49:16,480
Speaker 2: And do you like it when it's like you got

1127
00:49:16,519 --> 00:49:19,360
a challenge? Yeah, it's a challenge, right.

1128
00:49:20,199 --> 00:49:22,440
Speaker 3: There was there was one Thanksgiving. I remember you were

1129
00:49:22,519 --> 00:49:26,679
you're a masochist, yeah, And I was in I was

1130
00:49:26,719 --> 00:49:29,119
in the back and I was texting him like I

1131
00:49:29,320 --> 00:49:31,960
can't do this, and he's like, I shouldn't have gone away.

1132
00:49:32,000 --> 00:49:34,159
I'm like, oh, nope, I'm good. That's not the answer

1133
00:49:34,199 --> 00:49:35,960
I wanted. I just wanted to say I didn't know

1134
00:49:35,960 --> 00:49:38,239
if I could do this. Yeah, but like last year,

1135
00:49:38,280 --> 00:49:40,880
we fed two hundred and fifty homeless people for that's amazing.

1136
00:49:41,079 --> 00:49:45,360
Speaker 1: That's like, really, who's that through? I don't know what

1137
00:49:45,400 --> 00:49:48,800
this shows Monroe Avenue, okay, which I knew, but that's.

1138
00:49:48,679 --> 00:49:50,960
Speaker 2: A wonderful thing that you do. And then people know that.

1139
00:49:51,159 --> 00:49:52,719
Do you take donations for that?

1140
00:49:53,960 --> 00:49:54,960
Speaker 3: We didn't this year?

1141
00:49:56,159 --> 00:49:58,199
Speaker 2: Now would you ever consider that?

1142
00:49:58,239 --> 00:49:59,880
Speaker 1: Because I will tell you that a lot of times

1143
00:50:00,000 --> 00:50:02,519
I have regular customers that are here that will say,

1144
00:50:02,519 --> 00:50:06,199
please take this fifty dollars, please take this twenty, which

1145
00:50:06,239 --> 00:50:10,039
is graying. But I feel absolutely horrible too. I don't

1146
00:50:10,119 --> 00:50:11,639
know you're putting you're doing.

1147
00:50:12,920 --> 00:50:16,559
Speaker 2: People like I really do believe, and I know that

1148
00:50:16,639 --> 00:50:18,599
we'll hear all this shit about the world and stuff,

1149
00:50:19,079 --> 00:50:20,679
but I feel like the.

1150
00:50:21,199 --> 00:50:24,320
Speaker 1: Fringes get highlighted, the bad gets highlighted. Did this?

1151
00:50:24,599 --> 00:50:27,840
Speaker 2: I think most people, no matter where they fall politically,

1152
00:50:28,199 --> 00:50:29,480
don't want to see someone.

1153
00:50:29,239 --> 00:50:30,119
Speaker 1: Suffer, period.

1154
00:50:30,559 --> 00:50:33,519
Speaker 2: So I'll help you know. I mean, I guess the

1155
00:50:33,599 --> 00:50:36,360
hand is the word would be hand up, not handout

1156
00:50:36,480 --> 00:50:38,000
kind of thing. I think we all would like to

1157
00:50:38,039 --> 00:50:41,239
see somebody go, hey, you're in America. You got an opportunity,

1158
00:50:41,320 --> 00:50:44,280
you can make things happen. Let's not be feeling bad

1159
00:50:44,320 --> 00:50:47,000
for ourselfs. But I've been there, so here, you know,

1160
00:50:47,199 --> 00:50:49,639
and I think that's a great thing. I think that's amazing. Though,

1161
00:50:49,679 --> 00:50:51,960
two hundred and fifty meals on Thanksgiving.

1162
00:50:51,480 --> 00:50:55,280
Speaker 1: That's a lot. That's a line. And I didn't as

1163
00:50:55,280 --> 00:50:57,280
I did is plate stuff. They did all the cooking,

1164
00:50:57,360 --> 00:50:59,360
they did everything. I just helped plate this stuff. Like

1165
00:50:59,559 --> 00:51:04,199
who's I deal with this? Anything bad like this? That's

1166
00:51:04,280 --> 00:51:10,639
my ideas a big hard too. So well, no, So

1167
00:51:10,719 --> 00:51:13,360
we have a friend, Brittany, who's a regular customer of ours,

1168
00:51:13,599 --> 00:51:16,119
and she deals with these people and and I'm going

1169
00:51:16,199 --> 00:51:18,239
to say this, and and maybe it's going to turn

1170
00:51:18,280 --> 00:51:20,960
some people off to the restaurant. We also handle what

1171
00:51:21,000 --> 00:51:23,440
they call the queer prom for them. Okay, you know

1172
00:51:23,480 --> 00:51:27,239
a thousand kids that are obviously a little different, right,

1173
00:51:27,719 --> 00:51:30,199
but we handle their prom every single year. We cater it.

1174
00:51:30,360 --> 00:51:32,679
That's awesome and gladly, and we give them a discount

1175
00:51:32,719 --> 00:51:35,920
to help them out. But she also brings us other things.

1176
00:51:35,920 --> 00:51:37,880
So she was the one that said, hey, I have

1177
00:51:37,960 --> 00:51:40,119
this opportunity. I know this is how you guys are.

1178
00:51:40,599 --> 00:51:42,000
Do you want to feed these two hundred and fifty

1179
00:51:42,039 --> 00:51:44,280
homeless people? And she didn't finish your sentence and we

1180
00:51:44,280 --> 00:51:48,079
were like yes, And she's like, are you sure. Yeah.

1181
00:51:48,159 --> 00:51:50,119
Speaker 3: And when we walked away last year, when we were

1182
00:51:50,119 --> 00:51:51,960
all done, I said, okay, now I know what we

1183
00:51:51,960 --> 00:51:52,639
can do for next.

1184
00:51:52,559 --> 00:51:54,480
Speaker 1: Year to make sure how do we are?

1185
00:51:56,000 --> 00:51:58,599
Speaker 2: But you like the rush when things are busy, and

1186
00:51:59,119 --> 00:52:01,360
I have to ask you this, No day is it

1187
00:52:01,440 --> 00:52:03,679
ever the same. I know you're coming to the same place,

1188
00:52:04,000 --> 00:52:08,159
it's mostly the same people, but out here it's never never, yeah.

1189
00:52:08,039 --> 00:52:08,639
Speaker 4: Never the same.

1190
00:52:08,719 --> 00:52:10,840
Speaker 1: Wow. Like you see the bar right now, it's full,

1191
00:52:10,920 --> 00:52:13,719
right yeah. Tuesday there was two people in there are

1192
00:52:15,159 --> 00:52:17,840
god bless about it. And even yesterday, like you know,

1193
00:52:18,000 --> 00:52:21,519
the day wasn't terrific, but like last night, they got

1194
00:52:21,559 --> 00:52:23,960
their asses handed to them last night and they just

1195
00:52:24,440 --> 00:52:26,920
nobody deal. They just made it work. You know what.

1196
00:52:27,039 --> 00:52:30,239
I didn't get a complaint, no, you know, yeah? Good.

1197
00:52:30,400 --> 00:52:32,440
So what's your favorite part of the business.

1198
00:52:33,119 --> 00:52:33,440
Speaker 4: You know what?

1199
00:52:33,480 --> 00:52:35,639
Speaker 1: My favorite part of the business, honestly is somebody telling

1200
00:52:35,679 --> 00:52:38,639
you that they had a great meal, or walking away

1201
00:52:38,639 --> 00:52:40,800
from those homeless people last year saying, you know what,

1202
00:52:41,440 --> 00:52:44,039
you just gave them a meal. That to me and

1203
00:52:44,079 --> 00:52:46,079
you it's like, shit, I'm gonna be so tired and

1204
00:52:46,239 --> 00:52:49,360
fat and full after eat this. This person is like,

1205
00:52:49,440 --> 00:52:52,039
oh my god. First of all. I screwed up last

1206
00:52:52,119 --> 00:52:53,719
year with that because I thought the meals had to

1207
00:52:53,719 --> 00:52:56,280
go there hot, so we made sure everything was hot,

1208
00:52:56,360 --> 00:52:58,800
so we were late getting there. So now I'm already

1209
00:52:58,800 --> 00:53:01,440
feeling bad. Turns out they don't care if it's hot,

1210
00:53:01,559 --> 00:53:04,280
cold everything. So this year they're like, just bring it

1211
00:53:04,320 --> 00:53:07,320
cold because they're going to take it home quote unquote

1212
00:53:07,440 --> 00:53:09,719
wherever they're staying, and they're going to be able to

1213
00:53:09,719 --> 00:53:12,280
heat it somehow, some way. So I still feel like

1214
00:53:12,280 --> 00:53:14,800
there's some people will wait to the last second to

1215
00:53:14,840 --> 00:53:17,320
make it because I know the ones that are definitely

1216
00:53:17,360 --> 00:53:19,599
not living anywhere but under a bridge, and they will

1217
00:53:19,639 --> 00:53:21,400
I'll make sure they get the hot one. There's a

1218
00:53:21,440 --> 00:53:24,400
lot of people that aren't quote unquote homeless. They're living

1219
00:53:24,480 --> 00:53:27,239
in a home. They can't get a job, no one

1220
00:53:27,239 --> 00:53:29,639
will hire them. It's not that they don't want you to.

1221
00:53:29,679 --> 00:53:31,960
Speaker 2: Bring your kids to that too, because I know your sons.

1222
00:53:32,199 --> 00:53:33,400
Both your sons work here.

1223
00:53:33,920 --> 00:53:36,880
Speaker 1: Yeah, yeah, both of them are here. Join's been to

1224
00:53:36,920 --> 00:53:39,639
a couple with us. Yeah, yeah, boys have not okay,

1225
00:53:39,920 --> 00:53:42,559
but I thing I regret, Oh really, I wish I

1226
00:53:42,559 --> 00:53:44,320
could take them back. It seem like great kids.

1227
00:53:44,360 --> 00:53:47,000
Speaker 2: They have interacted with them and they I mean he

1228
00:53:47,079 --> 00:53:49,000
made a whole thing.

1229
00:53:49,880 --> 00:53:53,159
Speaker 1: Well yeah, not one piece less I did because I

1230
00:53:53,159 --> 00:53:55,880
didn't want to look like people. Oh I would have

1231
00:53:55,960 --> 00:53:58,719
eaten it. We had nothing, but I was like, I

1232
00:53:58,719 --> 00:54:00,599
don't think I ate for a day after that. But

1233
00:54:00,639 --> 00:54:04,599
I hate the entire pizzas so good. I do that

1234
00:54:04,679 --> 00:54:06,320
to honor my father because that's the way I was

1235
00:54:06,320 --> 00:54:09,719
brought up. So I hope that maybe that when I'm gone,

1236
00:54:10,000 --> 00:54:11,719
it could be tomorrow, could be twenty years. If you

1237
00:54:11,719 --> 00:54:15,480
guys are unlucky, they'll they'll hold that hold that same

1238
00:54:15,519 --> 00:54:17,559
line for somebody and do that for them.

1239
00:54:17,599 --> 00:54:17,760
Speaker 3: You know.

1240
00:54:17,840 --> 00:54:21,760
Speaker 2: Yeah, I really appreciate you guys both sitting down. And

1241
00:54:21,800 --> 00:54:24,559
I know that Matt was a little hesitant, but you know,

1242
00:54:24,559 --> 00:54:27,719
because we do dick jokes, far Joe whatever, Okay, But

1243
00:54:27,880 --> 00:54:31,360
I think that that what makes people tick is the

1244
00:54:31,400 --> 00:54:35,440
most relatable thing. And I think that hearing about both

1245
00:54:35,679 --> 00:54:38,119
kind of your journeys a little bit. But what goes

1246
00:54:38,159 --> 00:54:42,599
into the restaurant, the thought behind it, the concern behind it,

1247
00:54:42,760 --> 00:54:48,159
the uh, wanting to be the best is something that

1248
00:54:48,159 --> 00:54:51,440
people I don't think know or necessarily appreciate. And I

1249
00:54:51,480 --> 00:54:54,000
love conversations like this, So I really thank you guys

1250
00:54:54,000 --> 00:54:56,679
for oh, thank you for doing that, because you know

1251
00:54:57,039 --> 00:54:58,480
my schedule has changed a little bit.

1252
00:54:58,519 --> 00:55:01,880
Speaker 1: I've decided to take on more in life. Because that

1253
00:55:02,000 --> 00:55:05,920
sound like that's why, dude, this is why, this is

1254
00:55:05,960 --> 00:55:09,239
all the best. It's the you gotta do it, you

1255
00:55:09,239 --> 00:55:10,760
gotta do it, you gotta do it every day.

1256
00:55:10,800 --> 00:55:13,280
Speaker 3: We got camp and should and shouldn't.

1257
00:55:12,840 --> 00:55:13,960
Speaker 1: Do it right exactly.

1258
00:55:14,280 --> 00:55:17,599
Speaker 2: But bTB wood Fire Pizza and girl, I'm already impressed.

1259
00:55:17,639 --> 00:55:19,920
It's twelve thirty. There's not a seat at the bar.

1260
00:55:20,199 --> 00:55:21,440
There's other tables filling up.

1261
00:55:21,480 --> 00:55:24,159
Speaker 3: There's people at the bar outside too.

1262
00:55:24,480 --> 00:55:26,480
Speaker 1: It's beautiful. It's a beautiful that's a lot of tables

1263
00:55:26,480 --> 00:55:28,239
out there. Yeah, yeah, look at the TV.

1264
00:55:29,079 --> 00:55:32,000
Speaker 2: We'll get out here and try get those fried green tomatoes.

1265
00:55:32,039 --> 00:55:34,320
Try the state of the meatball bomber? Is that what

1266
00:55:34,400 --> 00:55:34,719
is golf?

1267
00:55:34,840 --> 00:55:38,400
Speaker 1: Yeah? Because it is a huge. I devoured half that

1268
00:55:38,599 --> 00:55:40,639
totally fast. Bill is able to pick it up. Kevin,

1269
00:55:40,679 --> 00:55:44,960
he's a pussy. Fourthnight, I cut it in half and

1270
00:55:45,000 --> 00:55:46,559
I just picked it up and ate that thing. And

1271
00:55:46,559 --> 00:55:47,679
he was wearing a white shirt.

1272
00:55:48,199 --> 00:55:48,440
Speaker 4: Ship.

1273
00:55:48,639 --> 00:55:50,159
Speaker 1: Yeah, that was good.

1274
00:55:49,840 --> 00:55:52,760
Speaker 2: That was not even a spot, not a spot until

1275
00:55:52,760 --> 00:55:56,079
I got home and I sat down. Was there was

1276
00:55:56,119 --> 00:55:57,000
that a Monday night game?

1277
00:55:57,079 --> 00:55:57,239
Speaker 1: Yeah?

1278
00:55:57,320 --> 00:55:59,239
Speaker 2: Yeah, I sat down to peek at the Monday night

1279
00:55:59,280 --> 00:56:02,400
game and decided, hey, chips and sauca would be good

1280
00:56:02,440 --> 00:56:04,599
because Jamison begged me to eat the other half of

1281
00:56:04,639 --> 00:56:05,079
the sub.

1282
00:56:05,559 --> 00:56:08,360
Speaker 1: So and yeah, it's also I'm gonna start bringing in food.

1283
00:56:08,800 --> 00:56:11,840
Speaker 2: No, you don't have to bring him in food because

1284
00:56:11,920 --> 00:56:13,840
he's fine. I will say this, and I'm going to

1285
00:56:13,880 --> 00:56:16,920
say it on the podcast. I never asked. I know

1286
00:56:16,960 --> 00:56:19,440
who did, and I was never comfortable with that.

1287
00:56:19,840 --> 00:56:21,800
Speaker 1: I'm all right, all right, you know what we talk about.

1288
00:56:21,800 --> 00:56:23,519
It it's great. Yes, we get the food out. You

1289
00:56:23,679 --> 00:56:25,559
said that to me, so I didn't, but I that

1290
00:56:25,719 --> 00:56:27,760
was never my intention. And now that we're doing a

1291
00:56:27,800 --> 00:56:30,440
seasonal specials like we get him pretty fast in four weeks,

1292
00:56:30,440 --> 00:56:32,159
we have the whole season done, so that gives me

1293
00:56:32,199 --> 00:56:34,000
eight weeks to bring you a different item uff a

1294
00:56:34,039 --> 00:56:36,719
menu that we can talk about. So it's great because

1295
00:56:36,760 --> 00:56:38,280
you know there's some people out that that might take

1296
00:56:38,280 --> 00:56:41,000
the ride out. I've had some people go your customers

1297
00:56:41,000 --> 00:56:42,679
need to start talking more though, because they used to

1298
00:56:42,760 --> 00:56:45,079
tell me all the time, here John the pocket, and

1299
00:56:45,119 --> 00:56:46,679
I haven't got all of those things.

1300
00:56:47,119 --> 00:56:49,920
Speaker 2: If somebody just sent me a thing saying they came out,

1301
00:56:50,000 --> 00:56:53,000
they sent me a picture, they said they're here. It

1302
00:56:53,119 --> 00:56:55,159
is their favorite place to come when they're out on

1303
00:56:55,199 --> 00:56:58,559
this side of town. Nice and uh oh I will, yeah,

1304
00:56:58,719 --> 00:57:01,440
go say something then something, because that that's let.

1305
00:57:01,400 --> 00:57:03,519
Speaker 1: Him know, Hey, we're here because of Bill Moran. Yeah

1306
00:57:03,559 --> 00:57:05,400
all right, well that would be uh that would be

1307
00:57:05,599 --> 00:57:09,400
help you as well. Yes it does, for for Matt,

1308
00:57:09,440 --> 00:57:10,000
for Connie.

1309
00:57:10,119 --> 00:57:10,880
Speaker 2: I'm Bill Moran.

1310
00:57:11,079 --> 00:57:13,519
Speaker 1: We'll see you on Monday.

1311
00:57:13,920 --> 00:57:13,960
Speaker 3: H