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Speaker 1: On location and driven by Victor Dot's Chief Brown. It's Billified,

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the Bill Moran Podcast.

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Speaker 2: Well, Hello and welcome live from b TV wood Fire,

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Pizza and Grill and the mall at Grease Ridge. Where

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it when we're taping this, it's eleven thirty five and

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he got a nice crowd already.

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Speaker 1: It's like I came in here, there all pretty hanging

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out of the bar. Yeah, we got you know, we

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got a few regulars to come in every morning. Yeah,

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and they're retired and they're just enjoying their life a

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little bit. Yeah, and then he take some lunch home

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and they go home and take a nap.

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Speaker 2: I imagine that's that's Uh, that's a pretty nice life.

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Speaker 1: It's a pretty.

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Speaker 2: Nice So I called Madden, asked Matt if he would

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be open to me coming out and uh, just kind

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of doing a like a one on one type situation

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with he and Connie because bTB been sponsoring the podcast

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since it started, which is I can't thank you enough

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for that. But just the hospitality industry as a whole

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has changed dramatically, I feel like absolutely and more because

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of customer behavior and stuff.

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Speaker 1: Right. But but let's go back, like I know Matt.

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Speaker 2: Probably since you were a kid was in some form

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of hospitality, whether it was being in a hot shot

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DJ at all the nightclubs and kick it out the ladies.

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Speaker 1: And you to know he was I started. I started

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at fifteen in a pizza shop. Yeah. I grew up

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in Hamblin, so I grew up in podunks, you know.

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But I started Crony's Pizza out there when I was

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when I was fifteen, And I'll be honest with you,

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I was probably the worst employee for the longest time. Why,

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I just like, what fuck things up? Oh yeah? But

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oh just because you didn't know? Yeah yeah, And I

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you know, I was a dumb kid.

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Speaker 3: You know.

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Speaker 1: I worked on a farm before that, so you know,

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before I worked on a farm, then I worked in

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a grocery store. The most disgusting job. I worked in

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the meat department. But I was in charge of cleaning

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it after it was all done right, and a lot

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of that stuff goes on the floor.

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Speaker 2: Oh yeah, because there's a butcher shop basically in the

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meat department.

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Speaker 1: But that's where I learned cleanliness because everything had to

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be spotless or else you'd have backterios. How old were

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you when you were doing this, I was fourteen. Oh yeah,

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so yeah, yeah, yeah, I mean that's you know, it

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built me to what I am now, So I'm good

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with that. Yeah.

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Speaker 2: But you so you just decided at that moment this

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is kind of my path here.

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Speaker 1: Well, no, I just I was kind of a lost

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child for a while. Like my twenty one year olds

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is basically a mirror image of me. I was kind

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of lost for a while. You know. At eighteen, I

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was working three jobs. I didn't go to school, so

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I was working two full time jobs plus a part

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time job. So I was working like ninety hours a week.

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But all I cared about was putting money in the bank,

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making money, making money, right. I didn't have much of

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a life in the early twenties, you know, but I did.

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I didn't because the parts of job was working security

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or DJing. So I was out and about. I was

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making money over use was spending money, right, not quite

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the same as you know, you're not partying, but I'm

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still out in the atmosphere. Yeah, the DJ, and yes,

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the DJ. The DJ. Yeah. I wasn't even a heavy

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drinker back then, so it didn't take much, you know,

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that's right. The DJ like I, I mean, you heard

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stories about guys who were DJ. Yeah, there was nice

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that at the time. My best friend Mark, uh, he

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would shut the mic off. He'd just be like, you're

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not You're not talking no more tonight. That's funny. That's funny.

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Speaker 2: And so Connie, what it was your Have you been

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in the hospitality?

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Speaker 4: I actually went to college for it.

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Speaker 1: Yeah, And then I just.

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Speaker 2: Yeah, how did this kind of union become between you

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and and Matt to where BTV is now?

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Speaker 1: Right? Because you kind of work hand in hand this

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building the building, So this building was Captain Zaddik back

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in nineteen ninety four ninety five. Yeah, and uh, like

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it's funny because where the door is to the mall

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now is what the DJ booth was. And then in

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front of that there was a small dance floor like

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a I would call it a pergola is what I

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would call it, over the top of it. And it

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was very small, twelve x twelve maybe, and it was

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not the ideal set up for like a club or

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with bands because behind that area was a fireplace with

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tables and chairs, and these old ass chairs and tables

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were so heavy we had to remove them every night.

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Wednesday through Saturday, so Wednesday would be the lady you

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work at Captain's Adam. Yeah, that's how we met is

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working at Captain's addik.

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Speaker 2: Okay, and then together just decided this is yeah, because it's.

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Speaker 1: Been funny because her and John have worked for me

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in almost every business I've had in some sort of capacity.

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John was mowing for me as a landscaper, and she

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was doing a lot of the billing and collections for me.

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So I, you know, because I had a full time

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job running are running this company, so I always had

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to rely on some other people to help out, right,

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So in some form of capacity, they've always worked I

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think in every single business I had, except for maybe

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the ceiling business. Yeah wait, you had a ceiling business. Yeah,

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I had a driveway sealing business. Oh oh that's I'm

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thinking of drivewall. I don't know why, but you know,

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the thing with that was like a buddy came to me.

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He's like, hey, I got this great idea. He couldn't

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keep a job, and he's like, I'm gonna do this.

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I did this for two years and I was like okay, great.

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He's like, okay, I need the money. I was like,

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what what do you, he goes, I want you to

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be the investor. Blahlah blah. So we bought a truck.

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It was like, I remember we bought the truck. It

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was end of August, so the ceiling season for driveways

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is over in September. I'm buying this truck, going, why

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are we buying this truck right now when the season

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doesn't start until you know next bro. Yeah, but anyway,

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so I bought the truck. I invested some money throughout

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the winner to do it. I learned a business just

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by teaching myself online and stuff, and then I would

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go out and help. But he lasted like a month

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and he just disappeared, just with the truck. Or no,

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you had it all. But now I have all these

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appointments lined up, so I'm scattering because we only had

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one guy working for us with him, So now I'm scattered.

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So it threw me into a tizzy at that time, right,

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but it was able to It's kind of how we

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fix everything around here because you never know somebody's not

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going to show up. So but this guy was running

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the whole thing. For him not to show up really

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kind of screwed me.

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Speaker 2: What's the what's the mindset to go, Uh yeah, I'll

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just I'll just do this. I'll just make this work,

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because it was uh when he left her before that,

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just in anything like hey, yeah, this sounds like a

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great idea. That's the way you're the entrepreneurial kind of

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side of you just goes yeah, yeah, I'd rather do this.

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Speaker 1: I mean, you're your own boss, both of you. Right,

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It's it sucks though sometimes you know it's it would

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be a lot easier sometimes to go to work nine

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to five clock that paycheck and go home five o'clock.

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I don't care about anything right where. You know, there's

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times that her and I are talking at one o'clock

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in the morning about things, you know, and really there's

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no yesterday I did five thirty in the morning. What

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are you doing up? Oh, we don't sleep. You don't sleep.

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You sleep in breaks, you know, like.

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Speaker 4: Two hours, two hours, two hours.

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Speaker 1: I think I had fallen asleep at like midnight, so

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by four o'clock I was my mind's racing, so and

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then I'm usually for a couple hours and I'll fall

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back asleep for like an hour. Again, that's a nice

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thing about and I having to come to work at

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a certain time, right, I mean I could fall back

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asleep till eight thirty and I'm okay. Or most people

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had to be up, so yeah, it's it's just in breaks.

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It's not healthy for you, that's for sure.

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Speaker 4: No, I know.

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Speaker 2: I mean, look, I feel like my life, you know radio,

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I was up at three and a lot of times

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I was sew especially when you know we's left and

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it was me and Tommy and you're like everybody's.

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Speaker 1: Talking about how you're going to fail and you're to

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get down and run over.

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Speaker 2: I would work my ass off to find great cash,

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right angles, how can we talk about this that nobody

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else is? And I would be up to like eleven

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twelve and then back up by three thirty or you

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know if I could four and sometimes falling asleep at

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a traffic light with the kids in the car at

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one point.

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Speaker 1: I mean, a position basically is like own your own

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your own company, because if you don't, you know, if

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you don't do well there, you fail. Yeah, you're gonna

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get fired. Right, So you had to make it better.

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You couldn't rely on a producer. You had to do

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things yourself to make sure they got done right.

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Speaker 2: Okay, so talk to me and I'll ask Connie this first,

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because in that mindset, right, I feel like and you guys,

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and Matt seems to be pretty good at this, and

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he found it in you and you probably found it

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in him. Somebody you can rely on and trust that

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knows how you wanted things done and knows that. But

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outside of that, how much more do you take on

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because you just would rather do it yourself than deal

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with someone.

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Speaker 4: Else everything possible.

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Speaker 2: Yeah, and that's like a terrible way to be because

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you can't grow because you're doing the small shit that

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you am.

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Speaker 5: I right, right, but I'll make sure it's maintained so

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that we can grow.

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Speaker 2: Okay, right, I mean, but are you like that, Like

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even with the ceiling business, you're like, I got to

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get out there and do it, and then you don't

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almost like you'd rather do it yourself.

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Speaker 1: I mean, there was a time, and you know, on

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Friday nights, I was in the kitchen. You know, it'd

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only be for three hours, but I said, rather than

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hire somebody else is not going to show up, let

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me just do this myself. I know I'm going to

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do the right thing by the customer. I know I'm

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gonna do the right thing by the employee. I know,

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I'm gonna do the right thing by Connie and the

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employees that are working here and counting on me. So

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why am I going to bring somebody in here that's

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just going to not show up and then they're shorthanded

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in the kitchen? Yeah? So I just said, screw it

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when I hire another person right now? So how do

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you keep it? Like?

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Speaker 2: So, you guys are here, You're at the Mallick Reese Ridge, right,

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there's always changing things around.

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Speaker 1: You seem to be sort of an anchor spot. Right,

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It's been here how many years now? Almost five five

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five years?

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Speaker 2: I was thinking, And you've got a reputation that comes

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from that. But how do you keep it so much?

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Because the atmosphere in here is always like it's it's

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different than I would expect for a restaurant at them all.

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I mean when I stay different, I mean you walk in,

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I feel like I'm in a free standing building. It's fun,

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the it's lively. Watching a Bills game here is a

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freaking treat, it really is. Like, So, how does what

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is that? And how do you bring that when you're

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concerned about someone not showing up? Did this delivery happen?

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Is that you know, are we getting backed up in

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the kitchen? How because you guys are the vibe, but

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the vibe in here is always like great.

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Speaker 5: You just always have to have a backup plan. Always

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in the back of your mind. There's a backup plan

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if this person doesn't show up, if this doesn't person

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show up, I can switch this, I can switch that

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this person's out here. Whenever I wrote a schedule, I

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always had a backup plan for every position.

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Speaker 1: You should teach a course. Honestly, like, like you know

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what I'm saying, I would think we're crazy at the

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things that we come up with. Ye why though, because

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it's why do you got to worry about that? And

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because we've seen every scenario you could possibly through.

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Speaker 2: Yeah, Like I don't think that there's you can go

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to school for anything.

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Speaker 1: And and you went to college, right, hospitality. I went

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to college communication. You can learn stuff like I was.

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I was in.

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Speaker 2: I was asked to come back to my college and speak,

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and they somebody asked me, if you could do it

251
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over again, would you major in communications? And I said no,

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I would major in the history of philosophy because you

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have to have something to say into the microphone, you know,

254
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learning how far the distance is from the microphone.

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Speaker 1: You need something to learn to say.

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Speaker 2: There are certain things that you learn on the job

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that they can't teach you, Like everybody, do you know

258
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what I'm saying, Like, they can't teach you.

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Speaker 1: And that's where I go.

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Speaker 2: Sometimes the best teachers are the people who never went

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to school, right or.

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Speaker 1: Any formal we'll call it formal, and.

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Speaker 2: Came along and build something successful, and you go, that's

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who should be teaching you.

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Speaker 4: You know, you learn more on the job than you

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do in school.

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Speaker 1: Yeah, I agree with that.

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Speaker 4: You learn everything that you don't learn in school. I

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have not taken a week.

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Speaker 1: It's how long.

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Speaker 4: My honeymoon in two thousand and two.

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Speaker 1: Holy shit, Connie, that's like the three years. I've only

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been with her nine years.

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Speaker 4: It's not all my factors that were building up to that.

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Speaker 1: Okay, is that a good thing?

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Speaker 4: No?

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Speaker 1: No, but you're happy.

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Speaker 4: My husband was an addict.

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Speaker 5: Okay, is an addict, but he's recovering.

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Speaker 1: Yeah.

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Speaker 5: So there was never any money, gotcha. And if I

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was out of town, there was always a problem and

283
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I would have to rush back home. And there was

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always something. Yeah, so in the last three years that

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he's been you know, Chanying.

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Speaker 1: Is you're a fucking angel. No, seriously, because most people leave.

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Speaker 4: You know, I should have, but you didn't.

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Speaker 1: And he's lucky and he's unlucky. You know what I'm

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saying like that, that's a lucky dude guy. And he

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now knows it, but he didn't know it for the longest.

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Speaker 2: Of course not you're all up in your head, you

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know it says it's tough.

293
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Speaker 1: That's a tough one to go because I told her

294
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probably one hundred times, get the fuck out. Yeah, I'm

295
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sure we're going to take him on a boat.

296
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Speaker 5: Yeah, I do know that he fits in the sixty

297
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gallon garbage bag.

298
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Speaker 1: I didn't test it.

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Speaker 3: Did That's very funny, but I mean, honestly, like that's

300
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it's so you're you're putting out fire to here.

301
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Speaker 1: Your whole life is a fire. It is at times, right,

302
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you don't know what anything's going to pop up. And

303
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for a.

304
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Speaker 5: Few years I took care of my mother and then

305
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my dad got sick and we took care of my dad.

306
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My dad lived with us for a year and a half. Yeah,

307
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we're his main caregiver.

308
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Speaker 1: You just like that stuff.

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Speaker 4: I like to fix thing.

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Speaker 1: Yeah, I put him getting tired. Yeah, that's the reason

311
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why everybody calls her Ma.

312
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Speaker 2: She said that, She said, everybody calls her. Yeah, because

313
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you fit, you can fix it.

314
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Speaker 4: I tried.

315
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Speaker 2: Is there anything that anybody comes to you as an

316
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employee that you haven't seen before?

317
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Speaker 5: Oh?

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Speaker 1: Lord, I'm thinking really the things you haven't seen before? Yeah?

319
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Speaker 2: Yeah, because I'm thinking, like most of it, you must

320
00:14:05,320 --> 00:14:07,200
have come across somewhere in there.

321
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Speaker 5: We say all the time we should have a reality

322
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show because people would not believe it.

323
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Speaker 1: We'd make billions.

324
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Speaker 2: Dude, all you need to do nowadays is set up cameras,

325
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have someone edit it and put it on YouTube and

326
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just see what happens.

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Speaker 1: You know, put it out there. It could if you

328
00:14:20,679 --> 00:14:22,320
could do it. I don't know what to help your

329
00:14:22,320 --> 00:14:24,840
restaurant or kill it. On the other I'm not going

330
00:14:24,840 --> 00:14:28,879
to deal with those people. It's a great point. I

331
00:14:28,919 --> 00:14:30,080
didn't think of that. You could go on.

332
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Speaker 2: I'm just saying like it would be interesting because I

333
00:14:34,159 --> 00:14:38,000
don't think any I think that young guys often say

334
00:14:38,159 --> 00:14:40,639
I want to own a bar, yes, And I don't

335
00:14:40,639 --> 00:14:44,159
think they know what they're getting themselves into, because beyond that.

336
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Speaker 1: Just the state. And they'll give give me a die bar,

337
00:14:47,639 --> 00:14:50,279
give me a die bar all day long. And why

338
00:14:50,320 --> 00:14:52,879
is that? I don't want to say die bars like

339
00:14:52,919 --> 00:14:57,600
b side Yep, very small easy. Not a kitchen. The

340
00:14:57,679 --> 00:15:00,919
kitchen is the headache of the restaurant business. The bar

341
00:15:01,080 --> 00:15:02,960
usually is not, as long as you have good bartenders

342
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who aren't stealing. Right, you could have one bar tender

343
00:15:06,240 --> 00:15:10,080
on and do two thousand dollars in a day, three

344
00:15:10,080 --> 00:15:12,679
thousand dollars and make so much money doing that. Yeah,

345
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where a place like this, where it's got seventy something employees.

346
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Your rents atrocious because it's a huge place. Yeah, your

347
00:15:20,039 --> 00:15:22,960
costs are terrible, your food costs, you know, no matter

348
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what you do. Again, we just raised our our burger,

349
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especially on Wednesdays, was a ridiculous eight dollars for burger

350
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and fries. Now it's ten, which is still ridiculously low.

351
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Nobody else is lower than twelve that has a decent burger.

352
00:15:36,200 --> 00:15:39,759
But beef just went up again this week again. And

353
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when we say go up, it went up ninety cents

354
00:15:42,080 --> 00:15:46,840
a pound. Wow, we go through two well over two pounds.

355
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Speaker 2: Me and the grocery store, I would imagine, So, yeah,

356
00:15:51,080 --> 00:15:52,000
the hell's going on.

357
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Speaker 1: I don't know what's going on with beef, but it's crazy.

358
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So your steaks, your burgers, and justin burger alone, we

359
00:15:57,440 --> 00:15:59,399
go through two hundred and forty two hundred fifty pounds

360
00:15:59,399 --> 00:16:02,440
a week, so like, take that, time's ninety cents.

361
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Speaker 2: I'm so glad you're saying all this stuff because I again,

362
00:16:05,360 --> 00:16:08,279
and it's not just BTV will be any restaurant is

363
00:16:08,440 --> 00:16:10,559
like this, and these are the decisions you have to make,

364
00:16:10,600 --> 00:16:15,519
and you know how you're wow, I don't know.

365
00:16:15,159 --> 00:16:17,919
Speaker 1: It's you know, there's certainly I wouldn't sleep either in

366
00:16:17,960 --> 00:16:21,120
a place like this. I wouldn't sleep either. In a

367
00:16:21,120 --> 00:16:24,159
place like this where we're a casual restaurant. We can't

368
00:16:24,200 --> 00:16:27,039
get forty dollars for a rev steake, so we're selling

369
00:16:27,039 --> 00:16:29,399
it for twenty nine thirty dollars and we're not hitting

370
00:16:29,399 --> 00:16:31,919
the margins and we're supposed to. So you've got to

371
00:16:31,960 --> 00:16:35,279
hope that your margin maybe in pizza, recovers that. So

372
00:16:35,320 --> 00:16:37,080
you got it one for the other. Right where if

373
00:16:37,120 --> 00:16:40,320
you're in a dive bar, all your liquor and your

374
00:16:40,320 --> 00:16:42,840
beer are twenty five percent costs, right, you make sure

375
00:16:42,919 --> 00:16:47,279
that and you kill it. So man, Yeah, give me,

376
00:16:47,399 --> 00:16:50,279
give me a little place and continue like it's like

377
00:16:50,320 --> 00:16:53,600
an education though that you guys are like I say

378
00:16:53,639 --> 00:16:55,720
that now the new place is a takeout only place,

379
00:16:55,720 --> 00:16:57,840
which is very small, and I'm already like you know

380
00:16:57,879 --> 00:17:00,200
down the road there's that building that could open up

381
00:17:00,200 --> 00:17:04,319
a little bigger, make it a full restaurant. Yeah, I'm

382
00:17:04,319 --> 00:17:06,559
a glutton for punishment. I put myself through it. But

383
00:17:06,680 --> 00:17:08,960
you like it. And see. The thing is like, do

384
00:17:09,000 --> 00:17:11,240
you think either one of you will ever retire?

385
00:17:12,160 --> 00:17:15,480
Speaker 2: No? No, no, you always own or have a hand

386
00:17:15,519 --> 00:17:19,519
in something, right, Yeah, along the way, and this place

387
00:17:19,599 --> 00:17:21,119
is going great, so why not?

388
00:17:21,480 --> 00:17:24,680
Speaker 1: Yeah, go on a couple of years, you know, hopefully

389
00:17:24,880 --> 00:17:27,000
hopefully in the south. But if even if it's a year,

390
00:17:27,000 --> 00:17:28,440
I'd like to I would like to get back into

391
00:17:28,480 --> 00:17:32,720
it and have my own place again. Yeah, but we'll see. Yeah,

392
00:17:32,720 --> 00:17:34,039
I guess something's a clear up first.

393
00:17:34,160 --> 00:17:36,599
Speaker 2: Yeah, well, everybody has things, but I mean here is

394
00:17:36,640 --> 00:17:37,759
going very well.

395
00:17:38,079 --> 00:17:40,279
Speaker 1: It does go well here, yeah, you know, but then

396
00:17:41,279 --> 00:17:43,000
what do you mean by that? Yeah, it's going great?

397
00:17:43,279 --> 00:17:45,880
I don't know. That's the thing is, like, what what

398
00:17:46,039 --> 00:17:48,000
is well for? You. You don't see like people don't

399
00:17:48,000 --> 00:17:50,680
see you on Monday. Our Monday this week was probably

400
00:17:50,680 --> 00:17:53,960
our worst Monday we've had since we didn't have our

401
00:17:54,000 --> 00:17:56,200
liquor license for a for a short period of time

402
00:17:56,240 --> 00:17:58,079
because of a hiccup on it, and that was when

403
00:17:58,079 --> 00:18:01,920
we first opened. This Monday was just bad. And I

404
00:18:01,960 --> 00:18:03,759
think a lot of it was. The Bills played Monday

405
00:18:03,839 --> 00:18:05,960
or Sunday nights at home, so a lot of people

406
00:18:06,039 --> 00:18:07,519
went to the game. The other people stayed up and

407
00:18:07,559 --> 00:18:10,799
watched it. People were tired, they're hung over, so it

408
00:18:10,839 --> 00:18:15,640
was a very very like alcohol hangover football, and it

409
00:18:15,680 --> 00:18:18,279
put it in perspective, A very slow day here is

410
00:18:18,319 --> 00:18:20,799
better than a Monday I ever had at Beta Billies

411
00:18:20,960 --> 00:18:24,039
really by far. Like I like, we look at the

412
00:18:24,119 --> 00:18:26,000
numbers on Monday, we're like, Jesus, what happened? And I

413
00:18:26,079 --> 00:18:28,400
think back and I go, I would have killed for

414
00:18:28,440 --> 00:18:30,839
that number down the road. It was double whatever.

415
00:18:30,880 --> 00:18:33,240
Speaker 2: My best night was, So Connie, what do you do,

416
00:18:33,359 --> 00:18:35,799
Like does that affect your head? Do you start to

417
00:18:35,839 --> 00:18:39,240
worry about that day or do you just go There

418
00:18:39,240 --> 00:18:40,920
were factors and we got gone.

419
00:18:40,960 --> 00:18:42,720
Speaker 5: Yeah, and you can kind of figure out, you know,

420
00:18:42,759 --> 00:18:45,079
the Bills played late they were, it was up laid

421
00:18:45,119 --> 00:18:47,559
if they stayed and finished to watch the game. But

422
00:18:47,599 --> 00:18:51,160
when it comes a pattern, absolutely absolutely, you stay up

423
00:18:51,160 --> 00:18:52,720
and you think, what do we do? What do I

424
00:18:52,799 --> 00:18:54,400
need to do? What do we need to do for this?

425
00:18:54,680 --> 00:18:55,519
Speaker 1: What are we doing wrong?

426
00:18:55,680 --> 00:18:58,440
Speaker 4: What did we do wrong? Did we screw something up?

427
00:18:58,559 --> 00:18:59,000
Speaker 5: Are we not?

428
00:18:59,599 --> 00:18:59,960
Speaker 4: Are we?

429
00:19:00,000 --> 00:19:05,400
Speaker 5: He is the most creative man I've ever met. Well,

430
00:19:06,240 --> 00:19:09,400
and he has so many ideas and they're all crazy.

431
00:19:09,799 --> 00:19:13,039
Speaker 1: Yeah, they hate me never well.

432
00:19:13,079 --> 00:19:15,240
Speaker 2: See, this is the thing that I have said to Matt.

433
00:19:15,480 --> 00:19:18,920
Like the tweaking of the menu, right, the specials, the stuff,

434
00:19:19,119 --> 00:19:19,880
the food.

435
00:19:19,680 --> 00:19:20,400
Speaker 1: It's amazing.

436
00:19:20,480 --> 00:19:23,279
Speaker 2: And I and she asked me how Laura like the

437
00:19:23,319 --> 00:19:26,000
green fried green tomatoes, and I said, Laura said she

438
00:19:26,119 --> 00:19:28,119
never had them and loved them. And Connie said, I've

439
00:19:28,119 --> 00:19:30,720
never had them either, and they were fantastic. I don't

440
00:19:30,759 --> 00:19:32,839
know where these ideas come from. I don't know what,

441
00:19:33,200 --> 00:19:35,160
but is it always from everywhere?

442
00:19:35,680 --> 00:19:38,640
Speaker 1: That one came from a customer, But she had it

443
00:19:38,680 --> 00:19:40,799
at another restaurant in the South, and they want us

444
00:19:40,839 --> 00:19:43,279
to try it, and I said, I'll give it a shot.

445
00:19:43,319 --> 00:19:44,880
What the hell? And everybody looks at me like you're

446
00:19:44,960 --> 00:19:47,599
fucking crazy. But it used to be a lot worse.

447
00:19:47,640 --> 00:19:50,119
We used to do monthly specials. Yeah, I know, I

448
00:19:50,279 --> 00:19:54,359
remember that that's very taxing, and I realized that, but

449
00:19:54,400 --> 00:19:56,359
it took me a long time to realize how taxing

450
00:19:56,400 --> 00:20:01,119
it was. So I kind of apologize for that. So

451
00:20:01,279 --> 00:20:04,759
I'm glad we got to be even first of all,

452
00:20:04,759 --> 00:20:07,359
to come up with it right. But then you've got

453
00:20:07,359 --> 00:20:09,599
to teach all your cooks. So like, say we have

454
00:20:09,640 --> 00:20:11,839
eight cooks. All eight cooks got to learn how to

455
00:20:11,839 --> 00:20:14,160
do every single dish the exact same way because it

456
00:20:14,200 --> 00:20:17,799
can't go out two different ways. So yeah, you spend

457
00:20:17,799 --> 00:20:20,279
a week making sure everybody's ready, right, and then you

458
00:20:20,279 --> 00:20:22,119
put them out. In four weeks you're done and oh

459
00:20:22,160 --> 00:20:24,319
hey guys, it's time to learn seven new items. Right.

460
00:20:25,000 --> 00:20:27,759
Speaker 2: And I love when you go out and you do

461
00:20:28,079 --> 00:20:32,079
food reviews, sometimes quietly, but you do right on there.

462
00:20:32,119 --> 00:20:35,640
And I always think that that's a great.

463
00:20:35,000 --> 00:20:38,119
Speaker 1: You know the business. Wow, I just won't, and you know,

464
00:20:38,200 --> 00:20:39,920
people get mad at me, and so I did a

465
00:20:39,960 --> 00:20:42,279
couple of them, and then people got more mad. So

466
00:20:42,319 --> 00:20:44,480
I was like, okay, I'm not gonna so like I'll

467
00:20:44,599 --> 00:20:47,920
be For instance, we went somewhere last night and all

468
00:20:48,000 --> 00:20:49,440
I got was a grilled chicken sandwich.

469
00:20:49,519 --> 00:20:49,599
Speaker 2: Right.

470
00:20:49,920 --> 00:20:52,920
Speaker 1: It was the worst grilled chicken sandwich I have ever had.

471
00:20:53,039 --> 00:20:55,000
I tell you, I would rather eat a piece of wood.

472
00:20:55,519 --> 00:20:57,559
I had three bites out of it. We know the

473
00:20:57,599 --> 00:21:00,559
girl who's working there, and she goes, what's wrong. I said,

474
00:21:00,599 --> 00:21:02,720
it's just I can't eat it. What do you want? Said,

475
00:21:02,680 --> 00:21:04,640
I don't want anything else. Don't take it off the bill.

476
00:21:05,200 --> 00:21:07,200
Mistakes happened, and of course she took it off the

477
00:21:07,240 --> 00:21:09,799
bill anyways, because you know she knows this. But I

478
00:21:09,839 --> 00:21:11,200
was like, I just want you to know so that

479
00:21:11,400 --> 00:21:13,799
the next customer is something. Maybe the chickens dried out

480
00:21:13,839 --> 00:21:16,079
because it's been sitting somewhere. I don't know there's a

481
00:21:16,119 --> 00:21:18,200
reason why, or maybe the cook is just overcooking. Just

482
00:21:18,759 --> 00:21:21,480
I just want you to know, you know, And it's

483
00:21:21,480 --> 00:21:23,240
hard if I don't know the people, it's hard for

484
00:21:23,240 --> 00:21:24,920
me to even say something. So I get the people

485
00:21:25,000 --> 00:21:28,039
to want to say something, because what a Karen. You know,

486
00:21:28,359 --> 00:21:30,359
it's not as long as you do it the right way.

487
00:21:30,440 --> 00:21:33,759
No a Karen demands a baseball from a child. Yeah, yes,

488
00:21:35,279 --> 00:21:37,880
it's evenigher. But even with me being in this industry

489
00:21:38,079 --> 00:21:42,000
now for the last time. Eleven years, it's still hard

490
00:21:42,000 --> 00:21:44,039
for me to say to a server, I don't like this,

491
00:21:44,039 --> 00:21:47,720
this is terrible. But I managed to try to squeeze

492
00:21:47,720 --> 00:21:49,160
it out. And I always said, I don't want the

493
00:21:49,160 --> 00:21:51,720
money back for it. Don't you lose money. I just

494
00:21:51,920 --> 00:21:54,119
don't want the next customer to get this. I'm not

495
00:21:54,119 --> 00:21:56,599
the guy who's gonna blast you. The next person could.

496
00:21:57,319 --> 00:22:01,039
Speaker 2: Connie, what's your favorite part of the business?

497
00:22:01,079 --> 00:22:01,759
Speaker 4: The rush?

498
00:22:02,039 --> 00:22:02,720
Speaker 1: The rush?

499
00:22:02,880 --> 00:22:04,559
Speaker 5: What do you mean like we would look like the

500
00:22:04,599 --> 00:22:09,119
dinner rush or the Saturday that I have four caterings

501
00:22:09,200 --> 00:22:12,240
and or Thanksgiving when we serve two.

502
00:22:12,160 --> 00:22:14,480
Speaker 2: Hundred and do you like it when it's like you

503
00:22:14,559 --> 00:22:17,640
got a challenge? Yeah, it's a challenge, right.

504
00:22:18,440 --> 00:22:20,960
Speaker 5: There was there was one Thanksgiving I remember you you're

505
00:22:20,960 --> 00:22:25,039
a masochist. Yeah, And I was in I was in

506
00:22:25,079 --> 00:22:27,920
the back and I was texting him like I can't

507
00:22:27,960 --> 00:22:30,240
do this, and he's like, I shouldn't have gone away.

508
00:22:30,279 --> 00:22:32,440
I'm like, oh, nope, I'm good. That's not the answer

509
00:22:32,480 --> 00:22:34,200
I wanted. I just wanted to say I didn't know

510
00:22:34,200 --> 00:22:34,480
if I.

511
00:22:34,400 --> 00:22:34,839
Speaker 4: Could do this.

512
00:22:35,200 --> 00:22:37,279
Speaker 5: Yeah, but like last year, we fed two hundred and

513
00:22:37,279 --> 00:22:39,119
fifty homeless people for that's amazing.

514
00:22:39,359 --> 00:22:43,599
Speaker 1: That's like, really, who's that through? I don't know what

515
00:22:43,640 --> 00:22:46,720
this Monroe Avenue, Okay, I knew.

516
00:22:46,599 --> 00:22:48,519
Speaker 2: But that's a wonderful thing that you do. And then

517
00:22:48,519 --> 00:22:51,000
people know that, do you take donations for that?

518
00:22:52,200 --> 00:22:53,240
Speaker 4: We didn't this year.

519
00:22:54,400 --> 00:22:57,240
Speaker 1: Now would you ever consider that? Because I will tell

520
00:22:57,240 --> 00:22:59,200
you that a lot of times I have regular customers

521
00:22:59,200 --> 00:23:02,640
that are here that will say, please take this fifty dollars,

522
00:23:02,680 --> 00:23:06,359
please take this twenty, which is inaying. But I feel

523
00:23:06,359 --> 00:23:09,880
absolutely horrible too. Why I don't know you're putting you're doing.

524
00:23:11,200 --> 00:23:14,839
Speaker 2: People like I really do believe and I know that

525
00:23:14,920 --> 00:23:16,839
we'll hear all this shit about the world and stuff,

526
00:23:17,319 --> 00:23:18,920
but I feel like the.

527
00:23:19,480 --> 00:23:22,599
Speaker 1: Fringes get highlighted, the bad gets highlighted. Did this?

528
00:23:22,839 --> 00:23:26,079
Speaker 2: I think most people, no matter where they fall politically,

529
00:23:26,440 --> 00:23:28,359
don't want to see someone suffer, period.

530
00:23:28,839 --> 00:23:30,240
Speaker 1: So I'll help, you know.

531
00:23:30,480 --> 00:23:33,359
Speaker 2: I mean, I guess the hand is the word would

532
00:23:33,359 --> 00:23:34,640
be hand up, not handout.

533
00:23:34,720 --> 00:23:35,200
Speaker 1: Kind of thing.

534
00:23:35,200 --> 00:23:37,599
Speaker 2: I think we all would like to see somebody go, hey,

535
00:23:37,799 --> 00:23:39,920
you're in America. You got an opportunity, you can make

536
00:23:40,000 --> 00:23:43,240
things happen. Let's not be feeling bad for yourself. But

537
00:23:43,440 --> 00:23:46,200
I've been there, so here, you know, and I think

538
00:23:46,240 --> 00:23:48,079
that's a great thing. I think that's amazing. Though, two

539
00:23:48,119 --> 00:23:50,279
hundred and fifty meals on Thanksgiving that's a lot.

540
00:23:50,640 --> 00:23:53,799
Speaker 1: There was a line and I didn't as I did

541
00:23:53,839 --> 00:23:56,279
is plate stuff. They did all the cooking, they did everything.

542
00:23:56,319 --> 00:24:02,119
I just helped plate the stuff. Like whose idea was this? Anything? Bad? Like?

543
00:24:02,160 --> 00:24:08,880
This is my idea? Hard too? So well no. So

544
00:24:08,960 --> 00:24:11,599
we have a friend, Brittany, who's a regular customer of ours,

545
00:24:11,839 --> 00:24:14,400
and she deals with these people and and I'm going

546
00:24:14,440 --> 00:24:16,480
to say this, and and maybe it's going to turn

547
00:24:16,519 --> 00:24:19,200
some people off to the restaurant. We also handle what

548
00:24:19,240 --> 00:24:21,680
they call the queer prom for them. Okay, you know

549
00:24:21,720 --> 00:24:25,440
a thousand kids that are obviously a little different, right,

550
00:24:25,960 --> 00:24:28,559
but we handle their prom every single year. We cater it.

551
00:24:28,640 --> 00:24:30,960
That's awesome and gladly, and we give them a discount

552
00:24:31,000 --> 00:24:34,200
to help them out. But she also brings us other things.

553
00:24:34,200 --> 00:24:36,119
So she was the one that said, hey, I have

554
00:24:36,240 --> 00:24:38,359
this opportunity. I know this is how you guys are.

555
00:24:38,880 --> 00:24:40,839
Do you want to feed these two hundred fifty homeless people?

556
00:24:40,880 --> 00:24:43,079
And she didn't finish your sentence and we were like yes,

557
00:24:44,240 --> 00:24:45,359
and she's like are you sure?

558
00:24:46,079 --> 00:24:48,240
Speaker 5: Yeah, And when we walked away last year when we

559
00:24:48,279 --> 00:24:50,039
were all done, he said, Okay, now I know.

560
00:24:50,039 --> 00:24:51,759
Speaker 2: What we can do for next year to make sure

561
00:24:52,279 --> 00:24:56,160
how were easy? But you like the rush when things

562
00:24:56,200 --> 00:24:58,839
are busy, and I have to ask you this, No

563
00:24:59,039 --> 00:25:01,359
day is it ever? I know you're coming to the

564
00:25:01,400 --> 00:25:04,920
same place. It's mostly the same people, but out here

565
00:25:04,960 --> 00:25:06,880
it's never never, yeah, never the same.

566
00:25:06,960 --> 00:25:09,079
Speaker 1: Wow. Like you see the bar right now, it's full,

567
00:25:09,200 --> 00:25:13,640
right yeah, Tuesday there was two people there are God

568
00:25:13,880 --> 00:25:16,359
blessed about it. And even yesterday, like you know, the

569
00:25:16,440 --> 00:25:19,960
day wasn't terrific, but like last night, they got their

570
00:25:20,000 --> 00:25:22,759
asses handed to them last night and they just no

571
00:25:22,839 --> 00:25:25,240
big deal. They made it work. And you know what,

572
00:25:25,279 --> 00:25:28,799
I didn't get a complaint. No, you're yeah good. So

573
00:25:29,160 --> 00:25:31,720
what's your favorite part of the business? You know what?

574
00:25:31,759 --> 00:25:33,920
My favorite part of the business, honestly is somebody telling

575
00:25:33,920 --> 00:25:36,880
you that they had a great meal, or walking away

576
00:25:36,880 --> 00:25:39,039
from those homeless people last year saying, you know what,

577
00:25:39,720 --> 00:25:42,319
you just gave them a meal. That to me and

578
00:25:42,359 --> 00:25:44,359
you it's like, shit, I'm gonna be so tired and

579
00:25:44,480 --> 00:25:47,599
fat and full after eat this. This person is like,

580
00:25:47,680 --> 00:25:50,319
oh my god, First of all, I screwed up last

581
00:25:50,359 --> 00:25:52,079
year with that because I thought the meals had to go.

582
00:25:52,079 --> 00:25:54,680
They're hot, so we made sure everything was hot. So

583
00:25:54,720 --> 00:25:57,599
we were late getting there, so now I'm already feeling bad.

584
00:25:58,119 --> 00:26:00,640
Turns out they don't care if it's hot, cold everything.

585
00:26:00,720 --> 00:26:03,079
So this year they're like, just bring it cold because

586
00:26:03,079 --> 00:26:06,160
they're going to take it home quote unquote wherever they're

587
00:26:06,200 --> 00:26:08,759
staying and they're going to be able to heat it somehow,

588
00:26:08,839 --> 00:26:11,279
some way. So I still feel like there's some people

589
00:26:11,839 --> 00:26:13,559
will wait to the last second to make it because

590
00:26:13,640 --> 00:26:16,680
I know the ones that are definitely not living anywhere

591
00:26:16,680 --> 00:26:18,359
but under a bridge, and they will I'll make sure

592
00:26:18,400 --> 00:26:20,240
they get the hot one. There's a lot of people

593
00:26:20,240 --> 00:26:23,200
that aren't quote unquote homeless. They're living in a home.

594
00:26:24,240 --> 00:26:26,160
They can't get a job, no one will hire them.

595
00:26:26,599 --> 00:26:27,839
It's not that they don't want.

596
00:26:27,680 --> 00:26:29,559
Speaker 2: You to bring your kids to that too, because I

597
00:26:29,599 --> 00:26:31,680
know your sons. Both your sons work here.

598
00:26:32,160 --> 00:26:35,119
Speaker 1: Yeah, yeah, both of them are here. Jostin's been to

599
00:26:35,160 --> 00:26:37,920
a couple with us. Yeah, yeah, boys have not okay,

600
00:26:38,160 --> 00:26:40,799
but I think I regret. Oh really, I wish I

601
00:26:40,839 --> 00:26:42,599
could take them back. It seemed like great kids.

602
00:26:42,799 --> 00:26:47,759
Speaker 2: I'm interacted with them and they I mean, he made at.

603
00:26:46,720 --> 00:26:51,119
Speaker 1: The whole thing, well not one piece less. I did

604
00:26:51,160 --> 00:26:52,440
because I didn't want to look like people.

605
00:26:52,440 --> 00:26:55,720
Speaker 2: Oh I would have eaten it, we had nothing, but

606
00:26:55,880 --> 00:26:57,960
I was like, I don't think I ate for a

607
00:26:58,039 --> 00:26:58,720
day after that.

608
00:26:58,759 --> 00:27:02,880
Speaker 1: But I hate the entire pizza. So I do that

609
00:27:02,960 --> 00:27:04,559
to honor my father because that's the way I was

610
00:27:04,599 --> 00:27:07,920
brought up. So I hope that maybe that when I'm gone,

611
00:27:08,240 --> 00:27:09,920
it could be tomorrow, could be twenty years. If you

612
00:27:10,000 --> 00:27:13,720
guys are unlucky, they'll they'll hold that hold that same

613
00:27:13,759 --> 00:27:16,000
line for somebody and do that for them. You know.

614
00:27:16,079 --> 00:27:20,039
Speaker 2: Yeah, I really appreciate you guys both sitting down, and

615
00:27:20,079 --> 00:27:22,200
I know that Matt was a little hesitant.

616
00:27:21,720 --> 00:27:25,160
Speaker 1: But you know, because we do dick jokes far to whatever.

617
00:27:25,160 --> 00:27:29,079
Speaker 2: Okay, But I think that that what makes people tick

618
00:27:29,400 --> 00:27:32,279
is the most relatable thing. And I think that hearing

619
00:27:32,359 --> 00:27:35,720
about both kind of your journeys a little bit. But

620
00:27:35,920 --> 00:27:39,279
what goes into the restaurant, the thought behind it, the

621
00:27:39,359 --> 00:27:44,680
concern behind it, the uh, wanting to be the best

622
00:27:45,440 --> 00:27:49,319
is something that people I don't think know or necessarily appreciate.

623
00:27:49,400 --> 00:27:51,839
And I love conversations like this, So I really thank

624
00:27:51,839 --> 00:27:54,960
you guys for thank you for doing that. Because you know,

625
00:27:55,279 --> 00:27:57,680
my schedule has changed a little bit. I've decided to

626
00:27:57,720 --> 00:27:59,079
take on more in life.

627
00:28:00,079 --> 00:28:04,079
Speaker 1: That sound like, that's why, dude, this is why this

628
00:28:04,119 --> 00:28:07,480
is all best. It's the you gotta do it, you

629
00:28:07,480 --> 00:28:09,039
gotta do it, you gotta do it every day.

630
00:28:09,079 --> 00:28:11,160
Speaker 4: We got camp and should and shouldn't do.

631
00:28:11,160 --> 00:28:12,200
Speaker 1: It right exactly.

632
00:28:12,519 --> 00:28:15,880
Speaker 2: But BTV, wood Fire, pizza and girl, I'm already impressed.

633
00:28:15,880 --> 00:28:18,200
It's twelve thirty. There's not a seat at the bar.

634
00:28:18,440 --> 00:28:19,680
There's other tables filling up.

635
00:28:19,720 --> 00:28:21,200
Speaker 4: There's people at the bar outside too.

636
00:28:21,880 --> 00:28:24,359
Speaker 1: It's also it's beautiful. It's a beautiful. That's a lot

637
00:28:24,400 --> 00:28:26,480
of tables out there. Yeah, yeah, look at the TV.

638
00:28:27,359 --> 00:28:30,200
Speaker 2: We'll get out here and try get those fried green tomatoes.

639
00:28:30,319 --> 00:28:32,559
Try the state of the meatball bomber? Is that what

640
00:28:32,680 --> 00:28:33,000
is goled?

641
00:28:33,079 --> 00:28:36,640
Speaker 1: Yeah, because it is a huge. I devoured half that

642
00:28:36,880 --> 00:28:38,880
totally fast. Bill is able to pick it up. Kevin,

643
00:28:38,920 --> 00:28:43,200
he's a pussy. Fourthnight, I cut it in half and

644
00:28:43,240 --> 00:28:44,920
I just picked it up and ate that thing. He

645
00:28:45,000 --> 00:28:48,400
was wearing a white shirt. Ship. Yeah that was good.

646
00:28:48,799 --> 00:28:51,359
Speaker 2: Not even a spot, not a spot until I got

647
00:28:51,359 --> 00:28:53,200
home and I sat down.

648
00:28:53,799 --> 00:28:55,519
Speaker 1: Was there was that a Monday night game? Yeah?

649
00:28:55,559 --> 00:28:57,519
Speaker 2: Yeah, I sat down just peek at the Monday night

650
00:28:57,519 --> 00:29:00,480
game and decided, hey, chips and so also would be

651
00:29:00,519 --> 00:29:02,799
good because Jamison begged me to eat the other half

652
00:29:02,799 --> 00:29:05,359
of the sub so and yeah, it's also.

653
00:29:05,240 --> 00:29:06,599
Speaker 1: I'm gonna start bringing in food.

654
00:29:07,079 --> 00:29:10,079
Speaker 2: No, you don't have to bring him in food because

655
00:29:10,160 --> 00:29:12,319
he's fine. I will say this, and I'm gonna say

656
00:29:12,319 --> 00:29:15,640
it on the podcast. I never asked. I know who did,

657
00:29:16,000 --> 00:29:18,559
and I was never comfortable with that. I'm all right,

658
00:29:18,599 --> 00:29:20,559
all right, you know what we talk about. It it's great.

659
00:29:20,640 --> 00:29:22,519
Speaker 1: Yes, we get the food out. Said that to me,

660
00:29:22,759 --> 00:29:25,200
so I didn't, but I that was never my intention.

661
00:29:25,319 --> 00:29:27,079
And now that we're doing a seasonal specials like we

662
00:29:27,119 --> 00:29:29,039
get him pretty fast in four weeks, we have the

663
00:29:29,079 --> 00:29:30,960
whole season done, so that gives me eight weeks to

664
00:29:31,000 --> 00:29:33,160
bring you a different item off a menu that we

665
00:29:33,160 --> 00:29:35,400
can talk about. So it's great because you know there's

666
00:29:35,440 --> 00:29:37,079
some people out there that might take the ride out.

667
00:29:37,440 --> 00:29:39,720
I've had some people go your customers need to start

668
00:29:39,720 --> 00:29:41,400
talking more though, because they used to tell me all

669
00:29:41,440 --> 00:29:44,039
the time, here John the Pocket, and I haven't got

670
00:29:44,000 --> 00:29:45,319
all of those speak up.

671
00:29:45,359 --> 00:29:47,960
Speaker 2: If somebody just sent me a thing saying they came

672
00:29:48,000 --> 00:29:50,680
out They sent me a picture. They said they're here.

673
00:29:51,200 --> 00:29:53,319
It is their favorite place to come when they're out

674
00:29:53,359 --> 00:29:56,200
on this side of town. Nice and uh oh, I

675
00:29:56,240 --> 00:29:59,680
will yeah, go say something, then say something, because that's.

676
00:29:59,440 --> 00:30:01,440
Speaker 1: Let him know, Hey, we're here because of Bill Moran.

677
00:30:01,599 --> 00:30:03,559
Yeah all right, well that would be uh that would

678
00:30:03,599 --> 00:30:07,640
be help you as well. Yes, it does, for for Matt,

679
00:30:07,720 --> 00:30:12,079
for Connie. I'm Bill Moran. We'll see you on Monday.

680
00:30:12,200 --> 00:30:12,240
Speaker 2: H