Speaker 1: Yeah, rip dum.
Speaker 2: News need so you don't have.
Speaker 3: Come running Just as fast as we can.
Speaker 2: Shooter's gonna help come. Man Dix is.
Speaker 4: The Troubleshooter Show. Now, Tom Martino, Okay.
Speaker 5: Tom Martino here, Welcome to the show. Three oh three
Speaker 5: seven one three talk three oh three seven one three
Speaker 5: eight two five five. I got Deputy Dmitri with me.
Speaker 5: What deputies are in the house today, Guys, tell me
Speaker 5: who's up? Because uh bow, Deputy Bow, meet Dimitri. He's
Speaker 5: he's new. I haven't gotten many cases yet, but we will.
Speaker 5: And we're gonna do a lot of stuff here, and
Speaker 5: I'm gonna have video up at the studio soon. I
Speaker 5: think Mark is texting me. Our number is three oh
Speaker 5: three Martino. As you see if you're watching a Ree
Speaker 5: three six two seven eight four sixty six live on YouTube,
Speaker 5: and here's the.
Speaker 6: Deal we are.
Speaker 5: Also we're also taking calls at three zero three seven,
Speaker 5: one to three talk seven to one, three eight two
Speaker 5: five five. We're going to go right to the phones
Speaker 5: and then a lot of a lot in the news today.
Speaker 5: But do you know that for some reason, and I'm
Speaker 5: not sure why, I'm really not sure why.
Speaker 6: Mark can can chime in if he's.
Speaker 7: There, he's just getting set up.
Speaker 6: Time, bo send me a lake.
Speaker 5: I will sir, I will bow. Here's the deal. Why
Speaker 5: do you think you're you're a businessman from a long time, Dimetri,
Speaker 5: you can chime in, Deputies. Why do you think that
Speaker 5: Colorado is one of the most expensive states to live
Speaker 5: right now? Never used to be. In fact, it used
Speaker 5: to be one of the most affordable. What do you think?
Speaker 5: What do you think the reason is it's all those conservatives.
Speaker 8: Well, everybody moving here in the real there's no housing,
Speaker 8: real estate markets through the singing, you can't build enough houses.
Speaker 6: Everybody's moving here for some reason.
Speaker 5: Mark, what do you think it's all those conservatives we've elected?
Speaker 6: Talk Dimitri, you go ahead.
Speaker 5: What do you think?
Speaker 9: Oh, I think this huge influcts of newcomers.
Speaker 6: Well, what would that have to do?
Speaker 5: Oh you mean because okay, I've looked just at social programs,
Speaker 5: look at our hospitals overtaken by illegal immigrants. Okay, No,
Speaker 5: I see what you're saying. So all right, I don't see.
Speaker 5: So you they're putting a burden on the system, therefore
Speaker 5: making everything expensive.
Speaker 10: Look interested property taxes that were just hiked. Most people
Speaker 10: are paying fifty percent more on property taxes. That's amazing.
Speaker 10: I don't know of any other state that's ever happened
Speaker 10: in all Right, I get what you're saying. How much
Speaker 10: the tears go up? Honestly, have you looked?
Speaker 5: Yeah? I was afraid too. It's massive, it's disgusting. No,
Speaker 5: I did look, and the moronic morons voted for it. Ah, God,
Speaker 5: it was terrible.
Speaker 9: Well, Denver Health announced I saw a new story this morning,
Speaker 9: Denver Health projet's one hundred and fifty million dollars budget shortfall.
Speaker 10: This and where where do you think that comes from?
Speaker 10: From all the people out there listening to vote for
Speaker 10: this crap? Where do you think that one hundred and
Speaker 10: fifty million shortfall actually comes from?
Speaker 9: Well, it's us ensured the patients.
Speaker 6: Well, no, I'm not.
Speaker 10: I'm sorry. I'm not saying what caused it. I'm saying
Speaker 10: who fills that gap?
Speaker 5: Us?
Speaker 9: Bingo?
Speaker 5: Yeah, it's it's it's scary, there is no doubt about it.
Speaker 5: There is no doubt about it. But let's go to
Speaker 5: the phones. And like I said, you know people constantly
Speaker 5: asking why do you get political and how do you
Speaker 5: discuss consumer stuff like the economy and stuff without doing that.
Speaker 5: I mean, I mean, you got to talk about the
Speaker 5: state now versus the state before, and I think, like,
Speaker 5: I'm not see, I'm not blaming it. Well, I guess
Speaker 5: I am on liberals maybe in government, but I'm blaming
Speaker 5: mostly lopsided government because I don't believe, I truly don't
Speaker 5: believe lopsided government is not a good thing. That's truly
Speaker 5: what you have in countries, third world countries and countries
Speaker 5: like Venezuela, which is probably third world Russia. You have
Speaker 5: lopsided government. It's all to one sided. I want that
Speaker 5: guy like when one side tries to kill the other side. Okay,
Speaker 5: speaking of that, you see Hillary sick comment the other day.
Speaker 10: No, they basically said we have to I forget the
Speaker 10: exact words, but it was something like iranic aiding or
Speaker 10: something something like that.
Speaker 6: Ray, let's bring Ray. He wants to talk about Low's.
Speaker 11: Hi.
Speaker 5: Ray, I'm Tom Martine. Welcome to the show. Three oh
Speaker 5: three seven, one, three eight two five five.
Speaker 6: What's going on, sir?
Speaker 9: Well?
Speaker 1: Yeah, thank you very much.
Speaker 12: My wife and I were searching for a windows for
Speaker 12: our home and we finally settled on.
Speaker 1: Okay, we're going to have Lows.
Speaker 12: Do the work. And they installed sixteen windows in our
Speaker 12: home and not a single one of them is even close.
Speaker 6: Low Lows doesn't install windows.
Speaker 5: Yeah, so, Ray, I need to ask you something. When
Speaker 5: did this all take place? You bought the windows?
Speaker 1: There nothing I half to go.
Speaker 5: So you bought replacement windows? You bought replacement windows at Lows?
Speaker 1: Yeah?
Speaker 5: Okay, okay? And who did they? Did they set you
Speaker 5: up with an installer or did you how did that work?
Speaker 12: Okay? So we actually paid Lows for the windows and
Speaker 12: the installations. Okay, have a private contractor that they paid?
Speaker 5: They paid okay, Mark, then they based they are responsible
Speaker 5: for it.
Speaker 1: Right, we take them?
Speaker 10: I get no, I know, I know how Lows and
Speaker 10: Home Depot works. My point was they do not install windows.
Speaker 10: They hire people and it's the luck of a draw
Speaker 10: it whoever gets that bid.
Speaker 5: Yeah, but they they do have to take responsibility if
Speaker 5: they if they quarterback the whole thing. So what happened?
Speaker 5: You said not one window is correct? Is that right?
Speaker 12: It's yes, that is correct. It's if you saw you
Speaker 12: would You can't believe they actually called that done. The
Speaker 12: windows are crooked.
Speaker 1: They have Do you have the pictures of some of.
Speaker 6: The most egregious windows. Yeah, do you have pictures?
Speaker 5: Do you have pictures of the most ridiculous or conscious
Speaker 5: offenses and mistakes?
Speaker 1: Yeah, sure, we have lots of pictures. Yes.
Speaker 5: Okay, so what do they say about it? Let's just
Speaker 5: start there.
Speaker 12: Well, okay, so the problem was obviously right there they left.
Speaker 1: We called Lows and we said we need to have.
Speaker 12: A meeting, and they had some of their management people
Speaker 12: come out and they totally agree with that when patted
Speaker 12: us on the back, and then basically they disappeared.
Speaker 5: And so what did they say though when they padded
Speaker 5: you on the back? Did they did they say here's
Speaker 5: some basoline? Or did they say we'll take care of it.
Speaker 12: Well, they said that they would take care of it,
Speaker 12: but then they referred us to their installation Services Group,
Speaker 12: which is which is the lowest part of the installation.
Speaker 12: The company that actually did the installation was called Premier
Speaker 12: Services Group.
Speaker 1: And.
Speaker 12: You know, they kind of him and they hun and
Speaker 12: they keep calling giving us updates and now they have
Speaker 12: finally scheduled someone to come back and look at the
Speaker 12: windows and figure out what they need to.
Speaker 1: Do to repair it.
Speaker 12: But our issue is we really don't want those people
Speaker 12: to touch our windows again. We want to hire someone
Speaker 12: else that we hopefully can trust and get rid of
Speaker 12: those completely. And we're not sure how to proceed with
Speaker 12: that because we're pretty sure we're required to at least
Speaker 12: give them a chance to fix it as bad as
Speaker 12: it is, and we're lost.
Speaker 5: Yeah, well, of course you should. Of course you should
Speaker 5: give them a chance. Are they willing to at least
Speaker 5: try to fix it?
Speaker 12: They say they are.
Speaker 1: Yes.
Speaker 6: Okay, I'm going to tell you something, Ray.
Speaker 5: I know that the tendency is to say it's so
Speaker 5: bad the first time, they can't do it right the
Speaker 5: second time. But you have to do that one step
Speaker 5: and then okay, and then we will get involved. But
Speaker 5: if we call now and raise hell, what will happen?
Speaker 5: They're going to say, well, we'll fix it. Then what
Speaker 5: do we say, No, you can't, you can. It's almost
Speaker 5: never now. One of the few times would be like,
Speaker 5: for example, we had a guy years ago that said
Speaker 5: that was inappropriate with a wife of the homeowner, I
Speaker 5: mean literally inappropriate and said she was drooling over him
Speaker 5: and like a dog on a bone. It was terrible,
Speaker 5: it was, and that was totally dangerous and inappropriate.
Speaker 6: But they have you have mark.
Speaker 5: Can you think of any times when people should not
Speaker 5: be given a chance in the past other than that,
Speaker 5: of course not.
Speaker 10: I mean if someone comes in and you know, rapes
Speaker 10: your dog or they steal, they steal, so yeah, that
Speaker 10: would be a good one.
Speaker 5: Ray When when did they say they'll start trying to
Speaker 5: fix it.
Speaker 12: Well, they're going to come back out on the thirtieth
Speaker 12: and look and make an assessment of all the problems
Speaker 12: that the windows have and then give us a responses
Speaker 12: to what they're going to say, and will you call
Speaker 12: us back?
Speaker 5: I'm going to mark this hold on. I'm going to
Speaker 5: mark this pending here. Let's would you call me back
Speaker 5: no matter what and just let us know. Sure, all right,
Speaker 5: when are they coming back? I'm going to make a
Speaker 5: note the thirtieth thirty.
Speaker 6: Okay, Okay, So I'm making a note.
Speaker 5: So I made a note, okay, and then you're going to, uh,
Speaker 5: you're going to let us know because truly, they have
Speaker 5: to have a plan. If you want an expert on
Speaker 5: your side at that time, I don't know if you
Speaker 5: should have someone there to be with you. If you do,
Speaker 5: you might want to hire one of our people on
Speaker 5: the referral list. When I say higher. I don't want
Speaker 5: to assume they're going to do it free. Have them
Speaker 5: come out and talk to the guys, or have them
Speaker 5: come out and inspect beforehand and get a list of
Speaker 5: what would be needed to fix it. So then when
Speaker 5: they propose what they're going to do, you know if
Speaker 5: it's correct or not. I got to take this break.
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Speaker 5: Hey Jim has a question about Ford amphath amphitheater not
Speaker 5: for the car company, but Gerald Ford, I believe.
Speaker 6: The Amphitheater and veil. I've been there many times. Great venue.
Speaker 5: What's going on, Jim?
Speaker 13: Yeah, I just I'm gonna went to the theater for
Speaker 13: the first time here in Arthur the Springs from the
Speaker 13: Pentatonics on Sunday.
Speaker 5: Oh wait a minute, there's a Ford, the Amphitheater north
Speaker 5: of the Springs and.
Speaker 14: There's a brand new amphitheater down in the Springs stand.
Speaker 6: Oh.
Speaker 5: I thought he was talking about the gerald Ford one
Speaker 5: he's talking about. Is this the Ford Motor Company or what?
Speaker 15: You know?
Speaker 13: I'm not I'm not sure. I'm assuming it is. They
Speaker 13: have a Ford like auto company. Okay, so that's.
Speaker 16: Gotta be it.
Speaker 13: Yeah, okay, Yeah, it just opened up and we went
Speaker 13: up there. Uh, had a great time. It's a little
Speaker 13: bit like Fiddler's Green, you know, outside of a lawn portion.
Speaker 6: Yeah, I got you, I got you.
Speaker 1: Sure.
Speaker 5: Sure.
Speaker 13: My question is a but investment options that they are
Speaker 13: just blanketing to town with. It's in the big billboards
Speaker 13: and shine.
Speaker 6: I've looked at that perspectives. I'm not big on it it. Now,
Speaker 6: what is that mark?
Speaker 5: What is it?
Speaker 6: You actually? If it's the same one I looked at.
Speaker 10: You buy like a booth if you will, or a
Speaker 10: private seating area that you can actually rent out. And
Speaker 10: you have other options too, and there's differents to invest
Speaker 10: in it.
Speaker 5: I get it.
Speaker 6: I see we.
Speaker 13: Tickets for white it's owners club investment and you know,
Speaker 13: promises you access to suite tickets and you nine percent
Speaker 13: return on your investment and blah blah blah.
Speaker 5: You know.
Speaker 13: Instead of instead of calling them and getting a salesperson,
Speaker 13: I figured I'd call you guys and see if anybody
Speaker 13: at anything.
Speaker 5: I've never I have not looked into it. I have
Speaker 5: not looked at the perspectives.
Speaker 10: But to it, I looked into it pretty hard. And
Speaker 10: part of that was looking into other people that tried
Speaker 10: that exact same thing, and I just I just didn't
Speaker 10: like it. I'm not saying it's not a good investment,
Speaker 10: but but I'm saying personally, for me, I did not
Speaker 10: like it. At the end of taking a medium dive
Speaker 10: into it, how much.
Speaker 6: Are they do we know?
Speaker 1: I did you find out? Yeah?
Speaker 6: I want to say around.
Speaker 5: I want to say there might have been ones a
Speaker 5: little less, but I want to say right around one hundred,
Speaker 5: one hundred thousand dollars.
Speaker 6: Wow, I don't think. Yeah, I mean you got you
Speaker 6: got a.
Speaker 5: Long time to take you.
Speaker 10: You justically get your own little area, the owner's club.
Speaker 10: None of that means anything to me. You still got
Speaker 10: to buy drinks, for example. It's not like uh, I
Speaker 10: don't know, it's not like a comped area. And then
Speaker 10: you've got to rent them out if you start really
Speaker 10: digging it to different venues they have purely because the
Speaker 10: size of them. They're not going to be bringing anybody
Speaker 10: that's that large. I think they will bring a good
Speaker 10: rate of like comedians.
Speaker 5: And so they cage the elephant, the cage the elephant,
Speaker 5: bear naked Lady, Steve Miller bands, easy Top, Leonard Skinner's
Speaker 5: good stuffy foreigner, kind of little.
Speaker 6: It's kind of pretty dated stuff. Foreigner. Yeah, right, it is.
Speaker 13: What they say, how many eighty oh eight?
Speaker 6: Of course eight, it wouldn't be eighty. Hey, here's the thing.
Speaker 6: What do they do?
Speaker 5: Like for example, they at the Pepsi Center and stuff.
Speaker 5: There are companies that own suites that do they own
Speaker 5: them or are they a lease?
Speaker 6: How does that work well?
Speaker 9: With uh?
Speaker 10: With raiders? You can each year you buy It's kind
Speaker 10: of like the broncos. You get it right first to
Speaker 10: buy the suite or to buy the loose seating or
Speaker 10: whatever it is.
Speaker 5: But you're really leasing it because you don't own it.
Speaker 6: No, you don't know at all.
Speaker 5: It's not like they're deeded to you. So is this
Speaker 5: you own it or is it a lease?
Speaker 1: You don't know?
Speaker 6: It's no, you don't know it. Of course you can't
Speaker 6: take a second.
Speaker 5: Out of all.
Speaker 13: I don't know.
Speaker 16: I'm not sure. Yeah, okay, sweet tickets for Life Owners Club.
Speaker 16: I didn't really want to call him before I had
Speaker 16: kind of a hit.
Speaker 6: That's the work. I'll tell you.
Speaker 10: The company, hold on, I own some Give me five
Speaker 10: seconds here, keep talking, ton, But I bought some stock
Speaker 10: in the company that does that.
Speaker 5: You mean the company that actually.
Speaker 10: The company doesn't end up owning that one most likely, And.
Speaker 5: By the way, that is the Ford Motor Company. The
Speaker 5: one I was referring to Ford Amphitheater is the Gerald
Speaker 5: Ford Amphitheater. And Veil really nice venue. And Dimitri, would
Speaker 5: you buy something like that?
Speaker 9: No, I don't understand that investment. That doesn't interest me.
Speaker 5: It doesn't it's not really an investment. I think is
Speaker 5: more of a purchase of love. Just like with the Broncos.
Speaker 5: That's not an investment. I mean, it really isn't. I mean,
Speaker 5: these are things.
Speaker 10: Look up for this guy. Look up vine vin e.
Speaker 10: It's called Fresh Vine Wine, Inc. Is the company name.
Speaker 10: But they're most likely going to be part of that
Speaker 10: deal at some point, if they're not already.
Speaker 6: That's kind of what they do.
Speaker 17: All right.
Speaker 5: But listen, man, you know, tell me, are you thinking
Speaker 5: an investment for money or are you just you just
Speaker 5: love concerts?
Speaker 6: What was your bottom line?
Speaker 13: You love concerts? But according to what they've got here,
Speaker 13: that's his owner's club annual targeted total return targeted targeted. Yeah, listen,
Speaker 13: that means what they want now, what you're gonna get, right, Yeah.
Speaker 5: Targeted means that's what they're projecting. Yeah, And and really,
Speaker 5: you know, I don't look. Look, if you're doing it
Speaker 5: just for investment, I definitely wouldn't do it. If you're
Speaker 5: doing it just for entertainment, I wouldn't do it. But
Speaker 5: if you're doing for a combination and it proves true, maybe,
Speaker 5: but god, it's just such I just I'm a real
Speaker 5: I'm real skeptical about those kinds of venues. I mean,
Speaker 5: anything like the epidemic would have wiped you out for
Speaker 5: the year.
Speaker 10: I mean, you know, it's just listen to this a
Speaker 10: letter of intent. So in December twenty three, fresh Vine
Speaker 10: Wine signed a letter of intent to be acquired by
Speaker 10: Notes Live. That's who he's That's that's who's having the
Speaker 10: offering right now, a live entertainment company based in Colorado Springs.
Speaker 10: Fresh Vine agreed to make a five hundred thousand equity
Speaker 10: investment in Notes Live. But this this investment may be refundable.
Speaker 10: There's all. It's a very strange IPO. The whole thing's
Speaker 10: just convoluted in my opinion.
Speaker 5: All right, Mark, thanks listen, Jim, you gotta do what
Speaker 5: you gotta do.
Speaker 6: By the way, do we.
Speaker 5: Have discount bath in the house today?
Speaker 17: Oh?
Speaker 7: Yeah, we DRIs.
Speaker 5: You know they do a really good job. I want
Speaker 5: to talk to them coming back three oh three, seven
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Speaker 5: home with Remax Alliance three oh three nine two zero
Speaker 5: sixteen twenty two. Hey Tom Martino here three seven one
Speaker 5: three talks seven one three eight two five five. I
Speaker 5: want to get my call screener up here and go
Speaker 5: to the phones. Find out what's on your mind today.
Speaker 5: I want to talk to discount bath shower conversions. Those
Speaker 5: are the rage? Why why Chris? I know I have
Speaker 5: a couple of great people, you and someone else that
Speaker 5: do these Why why are they such the rage?
Speaker 18: You know, bathtubs are pretty obsolete, the dogs and the
Speaker 18: little kids are in them. Then most people shower, and
Speaker 18: it's also and also they're ugly.
Speaker 5: The shobs I call them, you know, shub shower tub.
Speaker 5: But I think if you want to have a tub,
Speaker 5: most homes are going with a beautiful shower and then
Speaker 5: a standalone tub. If you're going to have a tub.
Speaker 18: Absolutely in the main bathroom, that that's what's going on.
Speaker 18: Or we're doing really large showers with the tub inside
Speaker 18: like a wet room.
Speaker 6: Just to plot, there.
Speaker 5: Are actually large enough showers that have a tub inside,
Speaker 5: like a like a turtle turtle feet tub.
Speaker 6: Yeah, yeah, a slipper tub or a free.
Speaker 9: Standing tub something along, very cool.
Speaker 18: And then you put glass across and the whole the
Speaker 18: whole thing's a giant shower pan.
Speaker 6: So it's a wet room.
Speaker 9: It's a wet room.
Speaker 6: Okay. Cool.
Speaker 5: Now let's talk about conversions. Why are those so big?
Speaker 5: I surmise it's because we have a very giant segment
Speaker 5: of the population aging baby boomers and just under baby
Speaker 5: boomers now, and I think they don't like stepping over
Speaker 5: those things.
Speaker 6: They're slippery, they're dangerous, they really are.
Speaker 5: These these shoves are the suck and they're not a
Speaker 5: good tub.
Speaker 6: They're not a good shower.
Speaker 5: Okay, and I think this big rectangle shower. You can
Speaker 5: have those low or no thresholds. You can do them
Speaker 5: with outdoors if you want, if you go around a corner,
Speaker 5: some of them do them with outdoors. You can do
Speaker 5: them with uh, with perimeter drains, even if you wanted
Speaker 5: to all of that stuff.
Speaker 18: Right, Yeah, absolutely, I mean, and you're you're correct. It's
Speaker 18: it's a safety issue for a lot of folk.
Speaker 5: And there's you know, and I just want to say
Speaker 5: this because I think, oh my god, Mark will tell
Speaker 5: you some of the stories. But these uh you know,
Speaker 5: I almost beat somebody up in the studio. I was,
Speaker 5: I was so pissed off. But these walk in tubs. Yeah,
Speaker 5: these walk in tubs, I'm just gonna say this right now.
Speaker 5: They're a ripoff.
Speaker 18: They're they're very expensive and you sit in them while
Speaker 18: they fill and while they drain.
Speaker 6: Right, how inconvenient is that?
Speaker 5: So you go in, you sit down, if you can
Speaker 5: go in and sit down, most of them, I swear
Speaker 5: to god, most of them have a doorway made for
Speaker 5: the ass of a twelve year old boy. I mean,
Speaker 5: you can't get in there. And Mark, do you remember?
Speaker 5: Literally you measured?
Speaker 6: Tell the story?
Speaker 5: Come on? Is he there? I want? Okay, here's what
Speaker 5: happened George Bentley Bentley Bath, he goes and bent I
Speaker 5: can't stand the man. The man is a piece of
Speaker 5: garbage in my opinion.
Speaker 6: And and does he do the job?
Speaker 5: Yes? Does he rip people off? No? He just I
Speaker 5: just don't like him. I don't like the concept. I
Speaker 5: don't like Oh my god, they're so expensive. All of
Speaker 5: these are these walking bass are sixteen eighteen grand aren't they?
Speaker 6: Aren't they? Chris? And maybe I should have just maybe
Speaker 6: you do them upon request? I don't know. And I
Speaker 6: know a lot of.
Speaker 5: Good people that do them upon request, but.
Speaker 18: They don't went in. But we're really going to try
Speaker 18: to talk folks out of it. You have to have
Speaker 18: a preser.
Speaker 5: So how much how much in the marketplace do they
Speaker 5: did they go for when they're fully installed by one
Speaker 5: of these walking tub companies?
Speaker 9: Yeah, they're in the twenties, maybe even on those Oh.
Speaker 5: My god, Now here's how do they get this Bentley. Guy,
Speaker 5: how did he get Medicare to pay for it?
Speaker 9: You know, I don't know. We have never done that,
Speaker 9: and I'm there's just not going to go down that road.
Speaker 5: So he kept saying, oh, you know Medicare paid for No.
Speaker 6: No, here's what he said.
Speaker 5: Medicare prescribed it or authorized it. Oh, that's a bunch
Speaker 5: of ble. This woman called Bentley. Bentley went out. Then
Speaker 5: Bentley did his thing and then submitted it to Medicare
Speaker 5: as medical necessity or she had a doctor or something,
Speaker 5: and as it turns out, they had it put in
Speaker 5: and then Mark went out there to investigate because she
Speaker 5: called to complain. Oh my god, So Mark, I don't
Speaker 5: know how he did it, but kind of measured the
Speaker 5: doorway and measured the woman her ass.
Speaker 6: Her thank you for the decorum.
Speaker 5: Marcus always won for putting things succinctly, and so her ass.
Speaker 5: So anyway he measured, and then I Mark, it was laughable.
Speaker 6: She couldn't get through it.
Speaker 10: She literally couldn't fit in through the door no matter
Speaker 10: which way she turned, it didn't matter. She had one
Speaker 10: of these recliners that she lived in that was at
Speaker 10: least two and a half times. It was like size
Speaker 10: of a love seat. It's a big person's recliner. And
Speaker 10: this guy the audacity, not even one of his employees,
Speaker 10: but to meet her in that house face to face
Speaker 10: and sell her something she couldn't even get into.
Speaker 5: Unbelievable and then said medicare prescribed it. And you see
Speaker 5: that's terrible, terrible. Anyway, I don't even know Bentley Bath
Speaker 5: is still around. The guy was kind of old before
Speaker 5: I was old, so and now I'm old, So is
Speaker 5: he still around? That's the thing back that he's way
Speaker 5: up there. He's probably he's got to be able to
Speaker 5: still there. Bentley Baths is still there. Bentley Baths and
Speaker 5: he's not the only bad guy. And I don't listen,
Speaker 5: was that listen? I want to say this, and I
Speaker 5: got to be clear. He doesn't rip people off. Okay,
Speaker 5: he does the job, and he actually does a good job. Okay,
Speaker 5: And and but okay, and so he's one of many
Speaker 5: that sell these that are terrible.
Speaker 6: Okay, they're terrible.
Speaker 5: They're terrible for older people, they're terrible, they're inconvenient. And yeah,
Speaker 5: he's still on here, still looking good.
Speaker 18: So it's one of those key miles the companies make
Speaker 18: money on.
Speaker 5: So they push it.
Speaker 6: That's really what's going on. If they make money, My
Speaker 6: God and heaven.
Speaker 5: Mark and I looked into the business and and what
Speaker 5: did we find. Mark?
Speaker 6: You buy the damn things for three to four.
Speaker 5: Grand and then install them. Yep, you got to hire
Speaker 5: a plumber and you're about done. Electrician, you know, yeah,
Speaker 5: electric I mean so, but really, Chris all In, these guys,
Speaker 5: even with even with a handsome profit, all in would
Speaker 5: be eight grand or nine grand, yeah, roughly, yep. And
Speaker 5: and they're charging into the twenties.
Speaker 18: Well yeah, into the high twenties honestly, uh, you know,
Speaker 18: twenty six plus, and it depends.
Speaker 9: There's bails and whistles, but they're all it's all garbage.
Speaker 10: Every retired guy from TV, along with reverse mortgages, sells
Speaker 10: these things on late night. I mean it's this isn't
Speaker 10: a new thing. They've been doing this forever.
Speaker 5: And by the way, I should give a disclaimer too.
Speaker 5: When I had Martino TV, you know, they booked him
Speaker 5: as a guest and I looked into him, and he
Speaker 5: had a product and he did it and I knew
Speaker 5: nothing about the product except what it was.
Speaker 6: And I thought, okay, cool.
Speaker 10: You know you told him live on air. I was
Speaker 10: on my show right here in front of me.
Speaker 6: I know I kicked him off the show.
Speaker 10: If that was your mom, you would jump over and
Speaker 10: kick his ass.
Speaker 5: And you can find that on your Facebook.
Speaker 6: It's terrible. It was terrible.
Speaker 19: What would it be like ifity to have a Bentley bath,
Speaker 19: the highest quality walk in tub in the market, professionally
Speaker 19: installed by a local company, and save one, two, maybe
Speaker 19: even three thousand.
Speaker 9: Dollars off national competitors' prices.
Speaker 5: Oh my god. So anyway, okay, but he's not the
Speaker 5: only one. When you see walk in bath walk the
Speaker 5: other way. I'm telling you that straight up. We got
Speaker 5: more coming up on the Troubleshooter Show. Go with a
Speaker 5: sure Thing Denver's Best roofer Excel Roofing dot com. You
Speaker 5: don't pay a cent until you're content. Time for an
Speaker 5: insurance check up free, no obligation. In comparison, call Compass
Speaker 5: Insurance paying too much your coverage at dozens of insurance
Speaker 5: companies find out now three all three seven to seven
Speaker 5: to one help.
Speaker 6: You'll think you're his only customer.
Speaker 5: When you choose Frank durand the Real estate Man dot
Speaker 5: com to list your home with Remax Alliance three all
Speaker 5: three nine two zero sixteen twenty two Marks you know
Speaker 5: here three all three seven one three Talks seven one
Speaker 5: three eight two five five.
Speaker 6: I think I'm getting this, man.
Speaker 5: I think our YouTube is improving because of me. Let's
Speaker 5: do another you may have sound a new career. I
Speaker 5: think I'm doing better. Oh, I gotta I'm adjusting this thing.
Speaker 5: I wonder what justice so it's better? Uh yeah, because
Speaker 5: I think Mark has Suzanne hidden and then okay there,
Speaker 5: I think this is a little better and a little better.
Speaker 5: Let me lock that up. Okay, there we go three
Speaker 5: zero three seven to one three Talk seven one three
Speaker 5: eight two five five studios on. I want my YouTubers
Speaker 5: to tell me what they think of the shop Mark
Speaker 5: framed that. I didn't frame it. I'm just putting it on.
Speaker 5: So I'm adjusting it. There. Now, give me a call
Speaker 5: if you have a problem, question or complain. But I
Speaker 5: got a lot to talk about today, really a lot
Speaker 5: to talk about. And one of the things I want
Speaker 5: to ask you, and I really mean this, do.
Speaker 11: You believe.
Speaker 5: That the Secret Service would be more is more attentive
Speaker 5: to Democrats than Republicans or is it Trump? Do you
Speaker 5: think that they just don't care. And I mean that
Speaker 5: there are people who are literally saying that they don't care.
Speaker 5: And I don't know if I would go that far.
Speaker 5: Would you ever go that far to say they don't care? Yes?
Speaker 10: Really not the people really, not according to Trump and
Speaker 10: he's the one I trust on this, not according to
Speaker 10: the ground people around him, but the hierarchy.
Speaker 5: Now did you hear you know they say that the
Speaker 5: TV show Succession was based on who grouper no idea.
Speaker 5: Murdoch and his family, the media king with a conservative
Speaker 5: media kingdom, and he had the kids, and they say
Speaker 5: it was loosely based on Murdoch and his media empire
Speaker 5: and his children. And now there's a big fight going
Speaker 5: on in the family. He wants to he wants to
Speaker 5: adjust his trust and cut some kids out. Did you
Speaker 5: know that?
Speaker 6: What's wrong with that? And do you know why he
Speaker 6: wants to do that?
Speaker 5: Because and he's ninety three year old, he's a billionaire.
Speaker 5: And the judge said that the proceedings would be private,
Speaker 5: but the major news organizations represented by him wanted it
Speaker 5: and liberal news organizations wanted it to be public.
Speaker 6: But here's the bottom line.
Speaker 5: He wants to change everything over to one son, because
Speaker 5: that son remains conservative and the others are now identifying
Speaker 5: as liberals.
Speaker 6: So who cares.
Speaker 10: He can do whatever he wants with his own money.
Speaker 10: I don't understand what you While they say no.
Speaker 5: They say it's a trust, I think it's irrevocable. I think, well,
Speaker 5: that's different, and it's I think. But in any case,
Speaker 5: that's a big fight going on because he doesn't like
Speaker 5: their politics. And you're saying, there's nothing wrong with that.
Speaker 5: If you're going to leave your kids, you don't have
Speaker 5: to be fair. You can leave them according to to.
Speaker 6: Whatever you want.
Speaker 5: Yeah, exactly, I guess. I guess you're right.
Speaker 1: Now.
Speaker 5: There was also a survey done four the rudest cities,
Speaker 5: and I know what you're gonna say. The rudest city
Speaker 5: is New York City. No, it isn't.
Speaker 6: It actually isn't.
Speaker 5: I'll tell you what. You will be shocked. The rudest
Speaker 5: city Miami, Florida.
Speaker 6: That's not shocking.
Speaker 5: Philadelphia's second brotherly love that far, that is not shocking
Speaker 5: at all. Now I've been Yeah, that's what I said.
Speaker 5: And number three, Number three is Tampa. These are the
Speaker 5: rudest cities. Number four.
Speaker 6: Is Louisville. Kentucky. I thought, you know, there were supposed
Speaker 6: to be nice people or something.
Speaker 5: Number five I'm looking on the map here because it's
Speaker 5: oh Oakland, California. And by the way, so now we're
Speaker 5: getting less angry, right, So so just because the rudest
Speaker 5: was Miami, Okay, so five Oakland. Six is Boston. Boston
Speaker 5: to me would be number one. Boston is the rudest
Speaker 5: city I've ever been in Memphis, Tennessee. Now that shocks
Speaker 5: me to be number seven. Number eight is Las Vegas.
Speaker 5: Do you find Vegas to be rude? I guess. And
Speaker 5: then the Long Long Beach, well, Long Beach, California's number nine.
Speaker 6: So anyway, those are the.
Speaker 5: Rudest cities in America either rudest the rude index. Now,
Speaker 5: what about the nicest cities?
Speaker 6: What do you think it would be the best Salt
Speaker 6: Lake city? Yeah, I'd say salt Lake. Salt Lake does that.
Speaker 6: That's not even in the top.
Speaker 5: Go with a sure thing Denver's Best roofer Excel roofing
Speaker 5: dot com. You don't pay a cent until you're content.
Speaker 5: Time for an insurance check up free, no obligation. In comparison,
Speaker 5: call Compass insurance paying too much your cup Bridge at
Speaker 5: dozens of insurance companies find out now three all three
Speaker 5: seven seven to one help. You'll think you're his only
Speaker 5: customer when you choose Frank durand the real estate man
Speaker 5: dot com to list your home with Remax Alliance three
Speaker 5: all three nine two zero sixteen twenty two.
Speaker 1: Ripped.
Speaker 20: You need that.
Speaker 6: So you don't have torn anxious.
Speaker 2: As fast as we can, Shooter's gonna help.
Speaker 6: Come Man Dix is the Troubleshooter Show.
Speaker 4: No Toohn Martine, Welcome.
Speaker 6: Welcome to the show.
Speaker 5: Yeah, I'm here too.
Speaker 6: Okay, go ahead, sir, No, it's okay, go ahead, go
Speaker 6: after you.
Speaker 5: I'd rather than mark after you, sir, after me UK
Speaker 5: for beauty. Hey hey, hey, hey hey. Anyway, during the
Speaker 5: studio we got video the YouTube mora on I wanted
Speaker 5: to weigh in on it, and uh, I think that
Speaker 5: I finally got this knocked here. So I'm gonna switch
Speaker 5: over to the studio right now.
Speaker 6: There you go.
Speaker 5: So anyway three oh three seven one three talk seven
Speaker 5: one three eight two five five. What we're gonna do
Speaker 5: is uh solve problems, answer questions, take complaints, make your
Speaker 5: life a little easier. We have Chris with us from
Speaker 5: Discount Bath dot com. We have our deputies in the house.
Speaker 5: We have a deputy dock deputy. But wait, where's Bo
Speaker 5: did he leave?
Speaker 7: He's working on a case on the phone town.
Speaker 6: Okay, then we have suans over there and we got
Speaker 6: Chris with Discount Bath and.
Speaker 5: Get your calls because usually what they do is they
Speaker 5: crowded toward the end and didn't We have some follow
Speaker 5: ups from yesterday that we were going to get on today.
Speaker 5: I thought we were gonna get someone on with an
Speaker 5: attorney or we may have done that.
Speaker 6: She's working on that. The attorney is. We'll know when
Speaker 6: we get an update. Is that the woman with the
Speaker 6: car deal? Yeah? Yeah, the daughter of the girlfriend?
Speaker 5: Yep, yep, exactly. We're getting a lot of these lately,
Speaker 5: these card deals.
Speaker 6: Let me explain something.
Speaker 5: When you're eighteen, and I hope I have eighteen year
Speaker 5: olds listening, but I do know I have parents listening
Speaker 5: and relatives.
Speaker 6: And when you're eighteen, you're still stupid.
Speaker 5: As Kamila would say. Kamala Harris said.
Speaker 6: You know, eighteen to twenty four they're stupid.
Speaker 5: I don't. But when you're eighteen, you're still a kid.
Speaker 5: But man, your signature means everything. So it's a problem.
Speaker 5: It really is a problem. When you sign your name,
Speaker 5: you bought something. So what we did was we basically
Speaker 5: had a guy called for his eighteen year old his
Speaker 5: girlfriend's eighteen year old daughter, and she just made a mistake.
Speaker 5: And you have to know when you sign your name,
Speaker 5: that's a pretty damn good indication.
Speaker 6: That you got a contract.
Speaker 5: She went to Econnell Auto Sales and bought a twenty
Speaker 5: twelve Nissan Altima one hundred and thirty three thousand, paid
Speaker 5: twelve grand, fifteen hundred down. Now I'm telling you that
Speaker 5: overpaying is not illegal. And however, if you advertise and
Speaker 5: charge more and the person is at risk or possibly
Speaker 5: you're taking advantage of someone, that could be something. But
Speaker 5: it's very difficult, very difficult to undo those deals unless
Speaker 5: the dealer wants to. So you got to keep that
Speaker 5: in mind. Three oh three seven one three eight two.
Speaker 15: Hey, Tom, you think they ought to change it to
Speaker 15: twenty one for the agent majority instead of eighteen.
Speaker 5: No, that's not a bad I mean, look at I
Speaker 5: think I think eighteen is too young.
Speaker 10: I do not too young to pick up a rifle
Speaker 10: and get shipped off to Afghanistanghstan.
Speaker 5: It is. I don't know.
Speaker 6: I mean, I don't know.
Speaker 20: I just.
Speaker 5: Either that or we have to do a really better job.
Speaker 5: And here's the problem. When kids are fourteen, they're freaking babies,
Speaker 5: right even fifteen, and then in three short years from
Speaker 5: fifteen to eighteen, they become adults. School certainly doesn't equip them.
Speaker 5: School does nothing for them to make them adults. Nothing
Speaker 5: in academics, they don't learn anything. They don't learn about life.
Speaker 17: Tom.
Speaker 15: I mean, if I quiz, what's your favorite life is
Speaker 15: its own teacher?
Speaker 5: Yeah, yeah, of course it is, meaning the mistakes are
Speaker 5: gonna are gonna come, and they will be their own teacher.
Speaker 6: Absolutely, I mean absolutely.
Speaker 10: By the way, I just the average age of enlisted
Speaker 10: accessions is nineteen.
Speaker 6: The Marine Corps vatine.
Speaker 5: Really wow, I just think that what we should do.
Speaker 10: No, I mean, I can't imagine telling a marine, hey,
Speaker 10: you can go fight here, but you're not allowed to
Speaker 10: buy a car.
Speaker 5: No, obviously, obviously, you're right. I think that that's correct.
Speaker 10: How about if we get rid of the teachers' unions
Speaker 10: and actually have schools to teach kids normal stuff about
Speaker 10: buying a car, about warranties, that they shouldn't purchase about
Speaker 10: signing a lease on your apartment when turned how about
Speaker 10: we teach kids in school real things instead of how
Speaker 10: to I don't know, like a sew or whatever the
Speaker 10: hell it is.
Speaker 5: No, no, no, I think that the educational system we
Speaker 5: don't have to take away from it.
Speaker 6: We can just add to it.
Speaker 5: I mean, I'm not going to fight with them on what
Speaker 5: they're teaching and say do this instead of this. But
Speaker 5: there should be a life's course, a true life course mandatory.
Speaker 5: By the way, there should be a life's course.
Speaker 10: Most of these, most of these teachers that are in
Speaker 10: the Teachers' Union, what they do is they push this
Speaker 10: agenda where you finish high school, then you do whatever
Speaker 10: in college, get whatever degree. They don't talk about trade schools,
Speaker 10: They don't talk about anything else but.
Speaker 6: The path they took. They took, that's true. And here's
Speaker 6: the deal.
Speaker 5: What happens is they they don't teach about life, think
Speaker 5: about every aspect of life from the time from Monday
Speaker 5: through Friday. Okay, they don't know what insurance does. They
Speaker 5: don't know about the stock market, they don't know about banking,
Speaker 5: they don't know about checkbooks, they don't know about contracts.
Speaker 6: They don't know about.
Speaker 5: Anything, I mean really anything. Now should parents teach all this?
Speaker 5: They don't a lot of parents don't know all this stuff.
Speaker 5: So how can we expect kids to know all this? Right?
Speaker 5: And and yet they get themselves into big trouble?
Speaker 6: How many people.
Speaker 5: Call this show that don't know anything about life but
Speaker 5: they find out when they make mistakes?
Speaker 10: How many people or they they think they know something?
Speaker 10: And I'll give you an example. We've heard on the
Speaker 10: show a million times. I bought this car and I
Speaker 10: bought a used car and I don't want it, and
Speaker 10: I have three days to return it.
Speaker 5: It's like, Mark, you read, you read, you read my mind.
Speaker 5: That's what you call the myths of life.
Speaker 10: But they instead of like actually like I want to
Speaker 10: grab them and go who told you that?
Speaker 5: Why do you even think that? Where did that come from?
Speaker 5: I'm from.
Speaker 15: Well, they heard about three day rescinding rule and they
Speaker 15: think it applies to everything.
Speaker 5: Everything. That's exactly right. Hey, what's wrong with his mic?
Speaker 5: By the way, Shannon, other than he's on it, it's
Speaker 5: a bad mic.
Speaker 7: It's just all we got it thanks to iHeart.
Speaker 5: Okay, So I want to explain something about about about
Speaker 5: this or these myths. Mark mentioned the three day right
Speaker 5: to resin. Do you know how many myths there aren't?
Speaker 5: There's way more than that. There's way more than that.
Speaker 5: How many people call this show? How many people have
Speaker 5: called this show? And you've heard this phrase. Listen carefully.
Speaker 5: We were negotiating a deal. It could be any deal.
Speaker 5: It could be a car, it can be a house,
Speaker 5: it can be landscaping, can be whatever, not anything right,
Speaker 5: And they say this, and I made it clear that
Speaker 5: have you heard that one? I made it clear that
Speaker 5: I call it the I made it clear that clause.
Speaker 5: What does that mean? They think, because they I made
Speaker 5: it clear that this car was going to be used
Speaker 5: for a long trip. Or I made it clear that
Speaker 5: I wanted a car that was dependable, or I made
Speaker 5: it clear that I wanted this kind of insurance.
Speaker 6: I made it clear that.
Speaker 5: Well, you may have thought you made it clear, but
Speaker 5: then they present you with a contract, and no matter
Speaker 5: what you say about making something clear, if it's not
Speaker 5: in the contract, it's not gonna be clear. Now that's
Speaker 5: not even fraud in the inducement. Fraud in the inducement
Speaker 5: would be say, I made it clear I wanted this
Speaker 5: car to have air conditioning or whatever. Now, if you
Speaker 5: did make it clear and they said to you this
Speaker 5: car has air conditioning and it doesn't, that's fraud if
Speaker 5: you can prove the statement. But some contracts go one
Speaker 5: step further and say if something was promised to you
Speaker 5: outside of this contract, it's null and void.
Speaker 10: Well, most car deals come down to the WEOU statement.
Speaker 10: If it's not on there, I don't care if they
Speaker 10: promised you a gold brick in the glovebox. If it's
Speaker 10: not on the WEO, it's not part of the deal.
Speaker 10: Mike has a comment. Go ahead, Mike, what is your comment?
Speaker 1: Hey, Tom, I agree with you. I think if.
Speaker 6: The US wanted to change.
Speaker 11: The way this country is moving forward, you would either
Speaker 11: require a life lessons class or at the very least
Speaker 11: financial literacy, and also start offering the trades in school. Oh,
Speaker 11: but that'll never happen because school are run by people
Speaker 11: with college degrees who think a college degree is necessary.
Speaker 6: And it's not.
Speaker 10: I like how we agreed with you, but I made
Speaker 10: every one of those statements. That's amazing.
Speaker 6: Oh, Mark, you're a Mark, such a baby.
Speaker 15: Well, you know it's a Tom Martine show.
Speaker 10: Well, but Tom and I have argued about, you know,
Speaker 10: different things when it comes to education for ten years.
Speaker 6: So I mean we we pretty much agree what education
Speaker 6: should be.
Speaker 5: Mark. We don't disagree on that, Yeah, I guess for
Speaker 5: the most part. No, I mean we, I think we
Speaker 5: totally agree. I mean, you might think there's some things
Speaker 5: that shouldn't be taught. I just don't get into the
Speaker 5: weeds there. But and you might be technically correct, but
Speaker 5: on what should be taught as far as life, we
Speaker 5: agree on that.
Speaker 10: As far as life lessons, it's crazy that they don't
Speaker 10: do anything like that, to Mike's point.
Speaker 5: Yeah, anyway, So we have more coming up on the
Speaker 5: Trail Shooter Show three oh three, seven one to three
Speaker 5: talks seven one to three.
Speaker 10: Wait wait, wait quick, Mike, do you have a college degree?
Speaker 1: I do not.
Speaker 10: Okay, all right, I'm curious I don't either. I'm curious
Speaker 10: how many people actually use their degree out there. I
Speaker 10: think Tom, you kind of loosely. I don't know if
Speaker 10: you use yours or not. I think you got started.
Speaker 10: Didn't you get a degree in jebnalism?
Speaker 4: No?
Speaker 5: Not yeah, well kind of journalism, but not really. It
Speaker 5: was more liberal arts. And really I don't use anything. Yeah, okay, Yeah,
Speaker 5: I took journalism. I even took some broadcasting courses. I
Speaker 5: took some law courses. But I did so much crazy
Speaker 5: stuff and I discontinued my education and went back. And
Speaker 5: then I was working at the newspaper going part time.
Speaker 5: So mine was totally non conventional. But no, I don't
Speaker 5: really use it. I really don't, Okay. And here's what
Speaker 5: I think. I think college in some ways is a
Speaker 5: halfway house because kids learn how to live on their own,
Speaker 5: or they should. Yeah, that's rue if you if you
Speaker 5: do it the right way, and it becomes a halfway house.
Speaker 5: And the social aspect of getting along people outside of
Speaker 5: your parents' house and then also navigating, Uh, that's a
Speaker 5: good thing. Anyway. We got more coming up on The
Speaker 5: Troubleshooter Show. Three O three seven one three A two
Speaker 5: five five Go with a sure Thing Denver's Best Roofer
Speaker 5: Excel roofing dot com.
Speaker 6: You don't pay a.
Speaker 5: Cent until you're contenth time for an insurance checkup free
Speaker 5: no obligation. In comparison, call Compass insurance paying too much
Speaker 5: your coverage at dozens of insurance companies find out now
Speaker 5: three oh three seven seven to one help. You'll think
Speaker 5: you're his only customer when you choose Frank durand the
Speaker 5: real estate man dot com to list your home with
Speaker 5: Remax Alliance three oh three nine two zero sixteen twenty two.
Speaker 5: Hi Tom Martina, you're troubleshooter three three seven one three
Speaker 5: talk seven one three.
Speaker 6: Eight two five five.
Speaker 5: Okay, let's continue our festivities today, solving problems, answer question,
Speaker 5: taking place, making your life a little easier. Ashley, what's
Speaker 5: going on? This is a follow up Stevenson Toyota.
Speaker 6: Now kind of like it's pretty much on a rand
Speaker 6: new call.
Speaker 5: Yeah, yeah, I get that, Sure, she go before, But Ashley,
Speaker 5: I want you to repeat that for me.
Speaker 6: What happened?
Speaker 3: Certainly, I have dropped my car off at Stevenson's Toyota
Speaker 3: to have repairs. Since my vehicle theyve been servicing it
Speaker 3: for many, many many years because I've lived in Golden
Speaker 3: at one time, and now I took it back to
Speaker 3: them and they want a thousand dollars deposit because it's
Speaker 3: been sitting for at the DA for since.
Speaker 10: May Now wait a minute, wait a minute, I'm sorry.
Speaker 10: I do remember this call perfectly, and I did take
Speaker 10: this call time. You didn't Stevenson. Basically, she drove her
Speaker 10: car away. If I recall the wheel fell off or
Speaker 10: something along those lines. That's one aspect to the story.
Speaker 10: The other one is listen.
Speaker 5: When she picked it up it fell off.
Speaker 10: Yeah, but hold on, don't want I don't want you
Speaker 10: to get into the weeds on that. Then we'll let
Speaker 10: her correct whatever I'm saying that's wrong. So the second
Speaker 10: part is the crazy part. She was going to buy
Speaker 10: a new plug in hybrid. You get a rebate, as you.
Speaker 5: Know, through the state of Colorado, and I guess the
Speaker 5: federal government. The problem is she wouldn't qualify for the
Speaker 5: rebate because she makes too much money.
Speaker 6: So therefore she decided, I.
Speaker 5: Do not want to buy this new car.
Speaker 6: Instead, just fix my other car.
Speaker 10: I don't think Stevenson had anything to do with the
Speaker 10: wheel falling off, but she wanted to get it fixed
Speaker 10: since she didn't qualify for the rebate. Stevenson then said,
Speaker 10: that's fine, we'll fix it, but we want one thousand
Speaker 10: dollars down on the repair before we start. Is that
Speaker 10: basically it in a nutshell?
Speaker 6: Yes, correct, there you go. That was so safe.
Speaker 5: But when they one thousand dollars because she's going to
Speaker 5: buy a car, not because her car was sitting.
Speaker 10: No, they want a thousand dollars down before they start
Speaker 10: fixing her car, right or or okay?
Speaker 5: Yeah, okay, So Ashley, you said they want a thousand
Speaker 5: dollars down because your car was sitting there, as if
Speaker 5: they were charging you for storage or something.
Speaker 3: Right and since I believe, but that's.
Speaker 6: Not what they're doing.
Speaker 5: That thousand dollars is toward the repair of your car, right, yeah, Well,
Speaker 5: what's wrong with what's wrong with that?
Speaker 6: I dealership?
Speaker 5: Have you ever heard of ever ever that charges you
Speaker 5: up front for a repair?
Speaker 6: I've never heard of anything like it.
Speaker 5: But what I'm saying is, okay, okay, I get that.
Speaker 5: But if they want to because they suspect she's not reliable,
Speaker 5: what would be wrong with that?
Speaker 10: I would take my car somewhere else. I'm Nikis and
Speaker 10: Sam Okay.
Speaker 5: Well, are they preventing her from taking her car somewhere else?
Speaker 6: I don't believe so. And I told her to take
Speaker 6: it over to Sheridan.
Speaker 10: She'll save money as well and won't have to pay
Speaker 10: out front exactly.
Speaker 5: So, Ashley, I think the issue here. I'll let you talk.
Speaker 5: I know you're you're dying to talk. But the issue
Speaker 5: here is this, do you want to pay a thousand
Speaker 5: dollars down or not? And if not, take it somewhere else.
Speaker 12: Go ahead, No, I have the money in the bank.
Speaker 3: It's a principal issue.
Speaker 21: It's not I get it, then take it somewhere else.
Speaker 12: I would I think I should think.
Speaker 3: I got a text, so I think somewhere from your
Speaker 3: show talked to Stevenson's because late that afternoon I got
Speaker 3: a text message from them explaining and I could for
Speaker 3: forward that to your stating that that I own for
Speaker 3: uh looking at the car, and that bill wasn't paid.
Speaker 3: I never received the bill for that.
Speaker 5: And I think, did you say anything when you dropped
Speaker 5: your car off?
Speaker 6: No, it was towed in if the wheel fell off, right, Yeah,
Speaker 6: if it was towed in. Let me make this clear.
Speaker 5: If it was towed in under the Auto Repair Act,
Speaker 5: they do not have to give you a written estimate.
Speaker 6: No, No, up to up to a certain dollar amount. No,
Speaker 6: that's not true.
Speaker 5: If it's towed in, it's outside of the Auto Repair Act.
Speaker 6: I'm looking it up.
Speaker 14: Hey, Tom, you go ahead and do I'm looking at
Speaker 14: the text from Stevenson Toyota yes to Ashley. It says
Speaker 14: a toposit is sometimes asked before work is done. We
Speaker 14: had the car since May. I think that's the only
Speaker 14: reason the manager asked. There was a diagnostics on that ticket,
Speaker 14: and we had to internal that bill. Yes, it was
Speaker 14: only for an hour, but it should have been paid
Speaker 14: even if you were not picking up the vehicle blocks.
Speaker 5: They are and they are entitled to charge for diagnostics. Now,
Speaker 5: Mark's point was they had to give her a written
Speaker 5: estimate because that's the Auto Repair Act. The Auto Repair
Speaker 5: Act excludes excludes two things, a car being towed in
Speaker 5: and a car being left after business hours.
Speaker 10: So I guess I'm trying to truly understand what you're saying.
Speaker 10: If I have my vehicle towed to share it an
Speaker 10: auto tech, he can spend twenty thousand dollars in I
Speaker 10: owe it.
Speaker 5: Now, Mark, you know you always go to the extreme.
Speaker 5: I'm Here's what I'm telling you. Here is what I'm
Speaker 5: telling you. According to the Auto Repair Act, this is
Speaker 5: all I'm saying is they do not require that you
Speaker 5: be given a written estimate when a car is towed
Speaker 5: there and dropped off.
Speaker 6: Okay, that's what I'm telling you.
Speaker 5: Now, would any car dealer in their right mind spend
Speaker 5: twenty grand. Well, I don't know if they would or not,
Speaker 5: but they but they don't have to give.
Speaker 6: You a written estimate.
Speaker 5: Therefore, when a consumer does that, they take a risk.
Speaker 5: Now you can have your car dropped off and show
Speaker 5: up with the car and tell them I want a
Speaker 5: written estimate. Then you have a different story. Or you
Speaker 5: can and also drop your car off overnight and show
Speaker 5: up in the morning when they open up. But otherwise
Speaker 5: you're excluded from the Auto Repair Act. That's all I'm saying, Okay,
Speaker 5: and you will find that is a fact. I'm looking
Speaker 5: at it right here. Vehicle is towed.
Speaker 10: These are the exceptions for consent for repairs under the Act,
Speaker 10: and the last one is vehicle is towed in or
Speaker 10: left before or after business hours, in which case no
Speaker 10: more than one hundred dollars worth of parts in labor
Speaker 10: combined is allowed without owner consent.
Speaker 5: Okay, that is that is if they bring the car
Speaker 5: in and leave it there. But if it's towed in.
Speaker 5: I do not believe there is a limit. It's okay,
Speaker 5: then why do they make an exception? Mark?
Speaker 10: So what does that mean? That means that if you
Speaker 10: bring it in. It's basically this written consent and estimate.
Speaker 10: No repairs can be made to a vehicle without the
Speaker 10: written consent of the owner, which includes an estimate of repairs.
Speaker 10: Then it goes on to say the estimate must include
Speaker 10: total completion date blah blah blah. Then it goes into exceptions.
Speaker 10: One customer signs a waiver to an estimate. Two estimate
Speaker 10: is after dissembly necessary to determine a problem like an engine.
Speaker 6: Three estimate is for additional charges.
Speaker 5: Or four vehicle is towed in or left before or
Speaker 5: after business hours, in which case no more than one
Speaker 5: hundred dollars worth of parts and labor combined is allowed
Speaker 5: without owner consent. Okay, then that was amended because that
Speaker 5: was an exception when you left it off.
Speaker 6: And let me tell you why they did that.
Speaker 5: They did that because people were dropping cars off and
Speaker 5: never calling back the dealer. So that must have been
Speaker 5: amended because certainly they can't just drop a car off
Speaker 5: and leave it there for a long time. You can
Speaker 5: be also charged storage, but if the bottom line is this,
Speaker 5: they can't charge you more than that. So how much
Speaker 5: are they going to charge you for the diagnostic If
Speaker 5: that's the case, how much, Ashley, Oh, how much do
Speaker 5: they want to charge you for the diagnostic? And how
Speaker 5: much are they asking it?
Speaker 3: I never received a bill.
Speaker 5: By the way, it's one hundred dollars plus what ten?
Speaker 3: I don't have a clue, souse, I never got a bill.
Speaker 5: Well, ask them, did you get your car yet? Go
Speaker 5: over to get your car and ask them what you
Speaker 5: owe for the diagnostic.
Speaker 3: I can't drive it because the wheel fell off, and
Speaker 3: he said, the actions damning.
Speaker 6: Okay, then get.
Speaker 5: Your car toad out of there. I guess I don't
Speaker 5: even know what you're asking. If you can't drive it
Speaker 5: and you don't want to pay money down and they're
Speaker 5: requiring that, tell me what you want, because we're telling
Speaker 5: you to take it somewhere else. In order to take
Speaker 5: it somewhere else, you have to pick it up. If
Speaker 5: you can't drive it, you're going to have.
Speaker 6: To have it toad. So now you have some choices.
Speaker 5: Have your car toad to somewhere else, have them it
Speaker 5: and put one thousand dollars down or what?
Speaker 6: What else? What are you asking?
Speaker 5: We're giving you the alternatives there are. There's no magic.
Speaker 3: Oh, I appreciate the alternatives.
Speaker 12: I've never called.
Speaker 5: Before, no no, I get it, Ashley. But what I'm
Speaker 5: saying is this, You were upset that they were asking
Speaker 5: for one thousand. I would be upset to I would
Speaker 5: be upset too. But I think the reason they're doing
Speaker 5: that is they don't trust you. That's the bottom line.
Speaker 12: I don't get it.
Speaker 3: I've been dealing with them for years.
Speaker 6: I don't get it either. Yeah, I can hear you.
Speaker 1: BO.
Speaker 8: Go ahead, all right, Ashley, have a suggestion. It sounds
Speaker 8: like you want to leave it there. I know the
Speaker 8: customer service manager over there. Why don't I give a
Speaker 8: call this afternoon and see if they can get your
Speaker 8: car fixed.
Speaker 6: Leave it there where you don't have to pay the
Speaker 6: thousand dollars.
Speaker 5: Okay, and then tell me what happens. BO if for
Speaker 5: some reason she doesn't pay that she doesn't pay the
Speaker 5: bill after.
Speaker 6: I think there's something more to this story.
Speaker 8: Because I know Stevenson, I've never to them charging money
Speaker 8: up front.
Speaker 6: I would like, okay, BO call them BO, call him.
Speaker 5: Right now and ask him why they want a thousand
Speaker 5: dollars up front and go call them. Let's find out
Speaker 5: instead of speculating, Let's find out why they're treating Ashley
Speaker 5: this way.
Speaker 6: Who's been a customer.
Speaker 10: The other reason they might be treating her this way,
Speaker 10: and I don't know if this has anything to do
Speaker 10: with it. She says, she's been going there for years
Speaker 10: and years. Well, December seventh, twenty twenty one, Stevenson a
Speaker 10: family owned dealership and kind of results we all know
Speaker 10: sold to the Asberry Group. So you're not even dealing
Speaker 10: with the Stevenson family.
Speaker 6: So let's do this.
Speaker 5: Let's do this.
Speaker 6: Let's put this on hold. I'm going I want BO
Speaker 6: to call I.
Speaker 5: Want BO to call them and say, listen, we have
Speaker 5: a woman on the phone who says she needed to
Speaker 5: get her car fixed. But you want to take one
Speaker 5: thousand dollars up front. That seems unusual. Why are you
Speaker 5: doing it? Let's just do that. There's something.
Speaker 15: Isn't it call worth more than a thousand? Even if
Speaker 15: she doesn't show up?
Speaker 9: Isn't that like good collateral?
Speaker 17: Tom?
Speaker 5: Well, he's sure. But that's that's why we're going to
Speaker 5: find out why they're doing this.
Speaker 6: Okay.
Speaker 5: I suspect either she misunderstood them or they're just they
Speaker 5: don't trust her. I don't know how long has your
Speaker 5: car been there, Ashley.
Speaker 3: I dropped it off in May it was towed up.
Speaker 5: Okay, then hold on, hold on. If you dropped it
Speaker 5: off in May, when.
Speaker 6: Did you get back to them?
Speaker 5: When did you get back to them after dropping it
Speaker 5: off in May?
Speaker 3: Last last week?
Speaker 6: Okay?
Speaker 5: Now listen to this, guys. She drops the car off
Speaker 5: in May, June, July, August, and half of September.
Speaker 6: You're missing a part of that.
Speaker 10: In that period of time, they were trying to sell
Speaker 10: her a new car and get her into one, and
Speaker 10: then they finally found out after months she wouldn't qualify
Speaker 10: for the rebate exactly exactly.
Speaker 5: I think they feel led on, and I think they
Speaker 5: feel she's not dependable, and I think they don't trust her.
Speaker 6: But find out, find out. I can be wrong.
Speaker 5: It could be that they just want a thousand dollars
Speaker 5: because they're broke. I'm Tom Martino. We have more coming up.
Speaker 5: Go with a sure thing Denver's Best rufer excel roofing
Speaker 5: dot com. You don't pay a cent until you're content.
Speaker 5: Time for an insurance check up free, no obligation. In comparison,
Speaker 5: call Compass insurance paying too much your coverage at dozens
Speaker 5: of insurance companies find out now three oh three seven
Speaker 5: to seven to one help. You'll think you're his only
Speaker 5: customer when you choose Frank durand the real estate man
Speaker 5: dot Com to list your home with Remax Alliance. Three
Speaker 5: oh three nine two zero sixteen twenty two. I'm Tom Martine.
Speaker 5: You're a troubleshooter three O three seven one three talk.
Speaker 6: Seven one three eight two five five.
Speaker 5: By the way, I gotta I got a note here
Speaker 5: from Stevenson Mark about this. And uh, I don't know
Speaker 5: if this is as a result of BOH. I don't
Speaker 5: it could be. I don't know.
Speaker 6: Is Bo's on the phone with him. Here's what it says.
Speaker 5: We can't speak about the vehicle purchase, but I am
Speaker 5: the service manager and I'm aware of the situation of
Speaker 5: what you're talking about. And this is about in the
Speaker 5: subject line Ashley so and so, it says we request deposits.
Speaker 6: When these.
Speaker 5: Wait wait wait when these is when there is I
Speaker 5: think it means when there is suspicion that we will
Speaker 5: be unable to collect payment once repairs are completed.
Speaker 6: I said the same exact thing.
Speaker 5: Now Here's he goes on to say, in this situation,
Speaker 5: we requested a deposit because the vehicle was here and
Speaker 5: abandoned for four months. We were unable to even get
Speaker 5: a return call from her, and two thousand dollars worth
Speaker 5: of work was suddenly approved no storage charge or being
Speaker 5: no storage views are being charged, and we have already
Speaker 5: had one hundred and eighty dollars in labor from the
Speaker 5: original visit. One of the deposit will be applied toward repairs.
Speaker 5: She approved two.
Speaker 6: Thousand dollars in repairs.
Speaker 5: Our concern is that once the work is completed, the
Speaker 5: vehicle owner will no longer be reachable, in which case
Speaker 5: we will be stuck with storing the car again. So
Speaker 5: that's the situation. I think that's reasonable. He said the
Speaker 5: car has been there for four months and they could
Speaker 5: not get a return call. What do you think, guys?
Speaker 5: I mean, did BO find out essentially the same thing?
Speaker 5: Or is this as a result of BO three oh
Speaker 5: three seven one three talk three O three seven one
Speaker 5: three eight two five five, As I say, is this
Speaker 5: thing working?
Speaker 7: I can probably elucidate this.
Speaker 22: I talked to Bell on Friday, and I also talked
Speaker 22: to him this morning before I was assigned to it.
Speaker 22: But because I'm a little shaky on my voice right now,
Speaker 22: we emailed back and forth. That email is replied to
Speaker 22: my email.
Speaker 6: Okay, so bottom line.
Speaker 5: Is that they are uh yeah, they are requiring a deposit.
Speaker 5: I don't think we can get involved in that. Now,
Speaker 5: Mike has a question on run flat tires. Go ahead,
Speaker 5: what's going on, Mike, Tom.
Speaker 1: Thank you, Yes, sir.
Speaker 12: Several months ago I heard, I thought, I heard that
Speaker 12: you owned a vehicle, yes, had run flats, right, and
Speaker 12: you had one of them go out and et cetera,
Speaker 12: and you ended up having to replace all four of them.
Speaker 5: That's right.
Speaker 12: I have a friend of mine who's looking to buy
Speaker 12: a BMW with run flats right next five and I said,
Speaker 12: I'm concerned that they're saying you don't need the spare
Speaker 12: tire option. And I said, boy, I'm I think I
Speaker 12: remember something that Tom Martino said about that. Let me
Speaker 12: confirm it. I think that he had a flat on
Speaker 12: his run flat and ended up having to replace all
Speaker 12: of them.
Speaker 1: Right.
Speaker 5: Let me explain the situation. Let me explain this very simply.
Speaker 5: If you have run flat tires, it means you can
Speaker 5: run that tire flat for fifty miles under fifty miles
Speaker 5: an hour. It's meant to get you to a repair shop.
Speaker 5: That's what it's meant for. Okay. Now, if you don't
Speaker 5: get there within that amount of time, then that tire
Speaker 5: is not going to be repaired. First of all, they
Speaker 5: don't repair them, they replace them. Okay. So but when
Speaker 5: I went there, let me explain this. So I did
Speaker 5: my fifty to fifty. I went to a repair to
Speaker 5: a tire place, or to the dealer, and the dealer said,
Speaker 5: wait a minute, you need all four tires. And I
Speaker 5: said why, and they said, because your car has a
Speaker 5: certain number of miles on it and we can't put
Speaker 5: a new run flat on there because it won't match
Speaker 5: the other three. And so I had it wasn't because
Speaker 5: it was a run flat necessarily, but the run flat
Speaker 5: did me no good. It's there's no sense because because
Speaker 5: they're very expensive, and I had to replace it. Anyway,
Speaker 5: in most cars, if you have more than five or
Speaker 5: six thousand miles on your car, okay, and you get
Speaker 5: a flat that needs because that tire, if that tire
Speaker 5: was able to be repaired, then I could have repaired it,
Speaker 5: and then I would have had four tires. I wouldn't
Speaker 5: have had to buy three others. But run flats cannot
Speaker 5: be repaired. So therefore I had to replace it. But
Speaker 5: you can't replace just one if you have more than
Speaker 5: five thousand miles. Now, if I had less than five
Speaker 5: thousand miles on my car and I had to replace
Speaker 5: any one of the tires, I would have no problem.
Speaker 5: But with more than five thousand miles on the car
Speaker 5: with the all wheel drive system, you can't replace one tire.
Speaker 5: You always have to replace all four. But you wouldn't
Speaker 5: have to do it if it wasn't a run flat
Speaker 5: because it could be repaired. So with any other tire.
Speaker 5: If you had ten thousand miles on your car and
Speaker 5: you got a flat, you would fix the flat.
Speaker 6: You can't do.
Speaker 10: That with it, and it's not worth messing around with
Speaker 10: it because if you screw up that transfer case. You know,
Speaker 10: four tires is nothing compared to what that means. But
Speaker 10: do you see the difference. If I had regular tires
Speaker 10: and I.
Speaker 5: Got a flat, I wouldn't have been able to drive
Speaker 5: to the dealer, But I would have been able if
Speaker 5: I had a regular tire to simply call Triple A,
Speaker 5: get it fixed.
Speaker 6: And be on my way. Yeah, but that's you're right,
Speaker 6: But it's a give and take.
Speaker 10: If you want to be able to drive fifty miles
Speaker 10: with that tire with a huge hole in it.
Speaker 6: You can't do that any other way besides a run flat.
Speaker 5: That's right, but it will never be repaired. Run flats
Speaker 5: will never be repaired. And now if people tell you
Speaker 5: I repair run flats all day, it'll avoid your warranty
Speaker 5: on your all wheel drive. Just so you know that
Speaker 5: you can't legally and keep it under warranty do a
Speaker 5: run flat. And so this is the worst thing in
Speaker 5: the world. So I said, well, no, I don't want
Speaker 5: to buy four run flats again, because if run flats
Speaker 5: can't be repaired when one goes out, you're telling me
Speaker 5: I have to buy four.
Speaker 6: That's the most stupid thing I've ever heard of my life.
Speaker 5: Go with a sure thing Denver's Best roofer Excel roofing
Speaker 5: dot com. You don't pay a cent until you're contenth
Speaker 5: time for an insurance check up free, no obligation. In comparison,
Speaker 5: call Compass insurance paying too much your coverage at dozens
Speaker 5: of insurance companies. Find out now three oh three, seven
Speaker 5: to seven to one help.
Speaker 6: You'll think you're his only customer.
Speaker 5: When you choose Frank durand the real estate Man dot
Speaker 5: com to list your home with Remax Alliance three oh
Speaker 5: three nine two zero sixteen twenty two. Hi Tom Martino
Speaker 5: here three O three seven one three talks seven one
Speaker 5: three eight two five five. Pretty much out of time,
Speaker 5: but coming up we'll have a really good discussion.
Speaker 6: Greg.
Speaker 5: You want to know about your batteries on solar. We're
Speaker 5: gonna talk about that. And then Jeffrey wants to talk
Speaker 5: about getting rid of two cars. I'm gonna urge you guys, Kachina,
Speaker 5: urge those guys to stick around.
Speaker 6: We'll be right with them.
Speaker 5: And we have more coming up with our deputies as well,
Speaker 5: follow up cases and more. I'm Troubleshooter Tom Martino. This
Speaker 5: is the Troubleshooter Show. Go with a sure thing Denver's
Speaker 5: best roofer Excel Roofing dot com.
Speaker 6: You don't pay a cent until you're.
Speaker 5: Contenth time for an insurance checkup free, no obligation. In comparison,
Speaker 5: call Compass Insurance paying too much your coverage at dozens
Speaker 5: of insurance companies.
Speaker 6: Find out now three O three seven seven to one help.
Speaker 5: You'll think you're his only customer when you choose Frank
Speaker 5: durand the real Estate man dot com to list your
Speaker 5: home with Remax Alliance three oh three nine two zero
Speaker 5: sixteen twenty two. Rit so you don't have.
Speaker 20: As we can.
Speaker 2: Shoo's gonna help.
Speaker 5: Come man, this is.
Speaker 4: The Troubleshooter Show. No, Tom Martinez, Hi.
Speaker 5: Tom Martino here, Welcome to the show. We got a
Speaker 5: full house today. Oh my goodness. We got so many
Speaker 5: people around. We have with me in the home studio,
Speaker 5: Deputy Dmitry, have Deputy Doc and Deputy Bow.
Speaker 6: At the main studio.
Speaker 5: We have a guest also, Chris with Discount Baths dot Com.
Speaker 6: And then we have Mark Major Mark Major, So I love.
Speaker 10: The name of his company. I tell you I had
Speaker 10: the time out at our house. Yeah, yeah, No, they're
Speaker 10: badass man. The discount, of course, is what drew me.
Speaker 10: But the guy Chris said at what was his name, Chris,
Speaker 10: that's Stephen Steven is just badass. I mean that will
Speaker 10: help you with design, they'll help you. I mean we
Speaker 10: had questions that were very rudimentary to a lot of people,
Speaker 10: like what color do people do baths? And now I
Speaker 10: mean I have no idea, how the hell would I
Speaker 10: know we had carpet in our bathroom, So just an
Speaker 10: idea that they help you and walk you through the
Speaker 10: whole thing. But once again, I focused originally on that
Speaker 10: discount part because I like discounts exactly exactly, and.
Speaker 5: The discount bath thing people are asking and I'm going
Speaker 5: to go to the Let me go to the phones,
Speaker 5: and then I'll come back and ask this because this
Speaker 5: is a question people are asking about the video upload.
Speaker 5: But first I want to talk to a Greg the
Speaker 5: solar batteries he wants to talk about. Go ahead, Greg,
Speaker 5: what did you want to know about or ask about
Speaker 5: solar batteries?
Speaker 23: Well, I had ordered some back on July twenty six
Speaker 23: in the company and the least I haven't received done.
Speaker 5: Now what company?
Speaker 23: It's a Solar Sovereign.
Speaker 6: How'd you find them.
Speaker 23: Online?
Speaker 5: It's called Solar Sovereign Companies Sovereign. Okay, yes, now Solar Sovereign.
Speaker 5: Did you pay them?
Speaker 23: Yeah, they were paid?
Speaker 6: How much?
Speaker 23: It was just over fifty five?
Speaker 6: And how did you pay them.
Speaker 23: With my credit card?
Speaker 6: Good? Cancel it.
Speaker 23: I do have a dispute in with my credit card company.
Speaker 6: Did you receive the product?
Speaker 5: No, he never did nothing.
Speaker 23: They haven't even shifted it. Every time I call him,
Speaker 23: they keep.
Speaker 5: Okay, you should you should very easily be able to
Speaker 5: do a credit card.
Speaker 6: Dispute, he said he did.
Speaker 5: And if they can, I mean they should, they should
Speaker 5: credit you immediately, did they they?
Speaker 23: They did, but oh good company still has up to
Speaker 23: ninety days to dispute it.
Speaker 6: Well, okay, just ride that, ride that along and see
Speaker 6: what happens. Yeah, you should have the preliminary credit. So
Speaker 6: I mean, it is what it is, man.
Speaker 5: Yeah, but very seldom do companies dispute it if they
Speaker 5: can't deliver.
Speaker 10: Yeah, i'd agree. Why would they? They're gonna lose they
Speaker 10: they can't even prove it.
Speaker 6: Yeah, well they have told.
Speaker 23: Me it is packaged sitting in their warehouse where you'd
Speaker 23: be shipped.
Speaker 1: Yeah.
Speaker 5: But okay, then if they tell your credit card company that,
Speaker 5: your credit card company will say when Yeah, I mean
Speaker 5: I think you did the right thing, is what I'm saying.
Speaker 6: What would you like us to do? And I mean
Speaker 6: that necessarily before your credit.
Speaker 23: Trying to find out for sure what else I can
Speaker 23: do while I'm waiting, because I need to order some
Speaker 23: other batteries from an other companies, I would just order
Speaker 23: other batteries.
Speaker 5: I would listen, you know what you want to know
Speaker 5: where your batteries are okay, why don't we have somebody
Speaker 5: called I'm gonna, I'm gonna, I'm gonna do this. Okay,
Speaker 5: here's what I'm gonna do, because it is high time
Speaker 5: I do this. That's a drum roll. I'm going to
Speaker 5: give this to Dimitri for his first case. I'm going
Speaker 5: to have him call the solar company and find out
Speaker 5: whereat result.
Speaker 10: They're in a horrible bind right now, let's not forget that.
Speaker 10: Already know this guy contested his credit card and they're
Speaker 10: saying it's ready to ship. Now they're afraid to ship
Speaker 10: it because he contested the credit card. I mean, I
Speaker 10: don't know what a phone call is going to do.
Speaker 10: How about this if something about? How about we let
Speaker 10: Dmitri handle it. Let's just see what we can do.
Speaker 10: And I got to come up with a better name
Speaker 10: than his real name for the deputy and uh so
Speaker 10: here's what but here's what we're going to do.
Speaker 5: Have him call and say this, the guy can sets
Speaker 5: it on his charge cards because he was afraid he
Speaker 5: wasn't going to get it. He's certainly willing, he wants them.
Speaker 5: He's going to order them somewhere else. He's certainly willing
Speaker 5: to recharge it or to to to drop the dispute.
Speaker 5: If you can show a tracking number when you ship them,
Speaker 5: how about that? Okay, let's see now, in order to
Speaker 5: get the information again, I have to familiarize himself, Kelly,
Speaker 5: do you want him calling your cell phone? Would that
Speaker 5: be the easiest way for him to get information?
Speaker 6: Probably?
Speaker 5: Yes, Okay, I'll have a Dmitri call your cell phone
Speaker 5: during the break. Then that's what we're gonna do. Three
Speaker 5: oh three, seven to one three talks seven one three
Speaker 5: eight two five offs. So hang on there, sir, and
Speaker 5: we will take care of that. Okay, Hey, I got.
Speaker 10: An UPD Go ahead, Mark. This is the Stevenson Toyota.
Speaker 10: So they basically wrote, and I'm gonna pay I.
Speaker 6: Read it before.
Speaker 5: Is that the one with the I think I read
Speaker 5: it already. You guys weren't paying attention.
Speaker 6: I think when I.
Speaker 5: Read it about about how they tried to get four
Speaker 5: phone they never had a phone call and all of that. No,
Speaker 5: I don't see. Is this the service manager that wrote
Speaker 5: It's Bill Benson?
Speaker 6: Yeah, Yeah, was so good. Go ahead.
Speaker 5: I think I read it, but go helly all.
Speaker 10: He's saying here is we're gonna charge her one thousand
Speaker 10: dollars and it's all going to go towards the repair
Speaker 10: interesting storage fees. So she needs to just tow it
Speaker 10: at it there and get it over to Stevenson. They
Speaker 10: simply don't trust her. In that fact, they don't trust her.
Speaker 10: I wouldn't use them.
Speaker 5: Yeah, you see in this case, though, I don't think
Speaker 5: And then he points to I don't think they did
Speaker 5: anything wrong. Mark in this case, I don't think they
Speaker 5: did anything wrong.
Speaker 6: Man, Well, they didn't do anything wrong. But I sure
Speaker 6: as hell wouldn't use them.
Speaker 10: If they came out and said, hey, we don't trust
Speaker 10: you to pay I'd be like, okay, I don't trust
Speaker 10: you to.
Speaker 6: Work on it. Yeah, I guess, I guess that's true.
Speaker 10: I mean, would you if they came out, if you
Speaker 10: brought your your car to whatever dealership and they wanted
Speaker 10: money down.
Speaker 6: I don't care what the reasoning is. Would you give
Speaker 6: him money down?
Speaker 1: Uh?
Speaker 6: No, I wouldn't.
Speaker 5: But but remember the rest of that letter says it
Speaker 5: was there for four months. Yeah, but it also starts
Speaker 5: off I cannot talk about or no. Basically, they're saying
Speaker 5: we know nothing about the other side to this, where
Speaker 5: she'd been trying to buy a car from them. Yeah,
Speaker 5: but what difference does it make if what difference does
Speaker 5: it make if she's trying to buy a car and
Speaker 5: they're not talking to the service department. Okay, all they
Speaker 5: know is they have a car for service that's been
Speaker 5: sitting there for four months, and they tried to call.
Speaker 10: Her and she never returned a call. Well, she's saying
Speaker 10: she did return every call, first of all. Okay, I
Speaker 10: still wouldn't give any dealership. I don't care who it is.
Speaker 10: I wouldn't give Kevin cockin a Sheridan. I wouldn't give
Speaker 10: any dealership or any car replace a car repair place
Speaker 10: any money down.
Speaker 6: I find it absurd.
Speaker 16: Wow.
Speaker 5: Good, it's like buying whatever. Anyway, that's good. Three L
Speaker 5: three seven one three talks seven one three eight two
Speaker 5: five five. Yes, we did read that and I do agree. Now,
Speaker 5: Jeffrey wants to talk about getting rid of two cars. Hey, Jeffrey,
Speaker 5: go ahead. What's happening?
Speaker 21: Yeah, Hey there, thank you, Yes, calling for a friend.
Speaker 21: They have two vehicles older Camery, older niece and Armada
Speaker 21: close to two hundred thousand.
Speaker 1: Miles to say they're running. Yes, mcann, they do.
Speaker 21: Need some work and cosmetically they would need some work. Yeah,
Speaker 21: best way to get rid of them donating? Can you
Speaker 21: scrap them?
Speaker 5: So okay, that's what I wanted to ask. What's your
Speaker 5: what is your goal? Is your goal to get some money?
Speaker 5: Or is your goal just to get rid of them.
Speaker 21: Better than just the fifty bucks or whatever you get
Speaker 21: for donating them on a tack rune off?
Speaker 1: What would be the best way to make a buck
Speaker 1: on them?
Speaker 5: Per se? Right, now, let's go over them. And I'll
Speaker 5: say it again because I wasn't listening to carefully to
Speaker 5: each one. Go over each one one?
Speaker 6: Is how well hear?
Speaker 5: Is it?
Speaker 16: Not?
Speaker 5: Specific?
Speaker 21: On the nie on our mod it's an older niece
Speaker 21: on our moato with probably one hundred and ninety thousand
Speaker 21: miles on it.
Speaker 5: Oh okay, that's not going to be worth anything.
Speaker 21: And then both are going to be that way the
Speaker 21: cameras and those seven camera with close two.
Speaker 12: Hundred thousand on it.
Speaker 5: Okay, yeah neither okay, never mind, never mind. So really
Speaker 5: I'm not even the donations want them?
Speaker 6: Do they mark?
Speaker 5: Do they take them? That old one?
Speaker 17: Eight seven seven? Cars for kids?
Speaker 6: Cars for kids?
Speaker 10: Will take them and he'll get whatever the blue Book
Speaker 10: is roughly worth on them to able to deduct. I
Speaker 10: don't know what you meant by when you said I
Speaker 10: don't want just the fifty dollars. I mean, why do
Speaker 10: you think it's just fifty dollars. I think it's up
Speaker 10: to five hundred, maybe even higher. They won't give him
Speaker 10: that for that piece of For those, it's the tax
Speaker 10: right off. If he makes a thousand bucks, he would
Speaker 10: lower his income by whatever was on the donation slip.
Speaker 16: Oh.
Speaker 5: In other words, whatever they value it at is his
Speaker 5: deduction exactly. Okay, Jeffrey, why don't you just try that,
Speaker 5: Try that cars for kids.
Speaker 20: We'll do.
Speaker 10: Yeah, you donate it to cars for kids or whomever.
Speaker 10: I mean, find who you want cars for kids? I
Speaker 10: believe comes back to I want to say it's Jewish schools.
Speaker 10: I'm pretty sure it is, but there's all kinds. But
Speaker 10: you'll you'll get a form ten ninety eight C and
Speaker 10: that'll have how much they value it at, and then
Speaker 10: that ten ninety eight C whatever the amount is, is
Speaker 10: what you can use for deductions on your taxes.
Speaker 21: Yes, and I would assume they come pick it up
Speaker 21: and everything like that. Or is it had to be dropped.
Speaker 6: Oh absolutely, they'll pick it up. Absolutely.
Speaker 5: And by the way, Doc, I want you to write
Speaker 5: this down because I'm suitably impressed that he used whomever
Speaker 5: as an object in the proper so cat.
Speaker 6: First of all, I will guy, I am so impressed.
Speaker 5: You're so impressed when he said or whomever?
Speaker 6: I am so impressed.
Speaker 17: Okay, well, my grammar is impeccable.
Speaker 6: Doc is rubbing off on me.
Speaker 24: He is, he is.
Speaker 6: I'm very okay. We got more coming up.
Speaker 5: I'm troubleshooter Tom Martine three h three seven one three
Speaker 5: eight two five five Go with a sure thing Denver's
Speaker 5: best roofer Excel Roofing dot com.
Speaker 6: You don't pay a cent until your.
Speaker 5: Time for an insurance check up free no obligation. In comparison,
Speaker 5: call Compass Insurance paying too much your coverage at dozens
Speaker 5: of insurance companies find out Now three oh three seven
Speaker 5: seven to one help. You'll think you're his only customer
Speaker 5: when you choose Frank durand the real estate Man dot
Speaker 5: com to list your home with Remax Alliance three oh
Speaker 5: three nine two zero sixteen twenty two. Hi Tom Martino
Speaker 5: here three oh three seven one three talks seven one
Speaker 5: three eight two five five, John, what's going on with you?
Speaker 17: John?
Speaker 6: Welcome to the show. What's happening?
Speaker 20: Hey, Tom? Yeah, this is John. I'll probably get in trouble.
Speaker 1: What.
Speaker 20: Well, I'm kind of concerned about my daughter. She's fifty
Speaker 20: two years old.
Speaker 6: That's going on there.
Speaker 20: Well, every time I get to talk to her or something,
Speaker 20: she changes subjects and she goes with this singer. And
Speaker 20: I'd like to know how popular this singer is.
Speaker 5: Now, wait a minute, when you say she goes with
Speaker 5: this singer, what do you mean is she dating this singer?
Speaker 16: No, no, no, no, no.
Speaker 20: This singer's twenty nine years old.
Speaker 5: Well, what do you mean she goes with this singer?
Speaker 5: Just helped me understand what you're talking about.
Speaker 20: Well, she goes to the concerts, texts Florida.
Speaker 5: Yeah. Oh so she's a groupie for sure.
Speaker 7: Huh, living her best life.
Speaker 20: Well, yeah, she said that, dad, she says, And I'll
Speaker 20: tell you his name post alone.
Speaker 6: Oh yeah, okay, what about him?
Speaker 20: He's cool, she says, Dad. He has saved me from
Speaker 20: the different things in the past.
Speaker 5: Wow, So she really puts a lot of stock in
Speaker 5: his music. Huh.
Speaker 20: Well, she she knows is mother. They talk in there
Speaker 20: every day. Uh, she's she's just going great every time
Speaker 20: I get next to her, and that she just goes on.
Speaker 20: Listen to this song. Listen to this song. What do
Speaker 20: you think of this song? I can't get two words
Speaker 20: in what I think?
Speaker 5: Man, that's weird for a fifty year old woman to
Speaker 5: be so obsessed with a musician.
Speaker 6: I mean post tom Gosh is that what they call them?
Speaker 10: Huh?
Speaker 1: Oh?
Speaker 20: Yeah, Well she's she's on social media. I think she's
Speaker 20: got a couple million followers or something. I don't know
Speaker 20: what's actually she does. Yes, wow, Well she she's met
Speaker 20: post alone several times. She's got oh really, wow, she's
Speaker 20: got his tattoos where he tattooed her. She's gave it
Speaker 20: him at these concerts, lanyards other good buddies.
Speaker 5: They're good friends, no friends.
Speaker 6: Does she actually know him?
Speaker 20: Yes?
Speaker 6: Really?
Speaker 20: And the mother and the father I guess the father
Speaker 20: post Belone's father is real. Ill right now, he's got
Speaker 20: she really does know him.
Speaker 6: I mean that's weird. I mean that's good. I mean
Speaker 6: that's cool. What's wrong with it?
Speaker 5: Man?
Speaker 6: What's wrong with that?
Speaker 19: Well?
Speaker 20: I'm just wondering. You know, I've heard from a few
Speaker 20: of my friends when I talk, they said that he's
Speaker 20: a devil worshiper.
Speaker 6: And I mean, I don't mean to laugh, I mean
Speaker 6: I got it. I mean, who knows that that's true?
Speaker 20: Or I don't know how popular this guy is even
Speaker 20: she did tell me that he just broke a country
Speaker 20: and Western album.
Speaker 14: He did, he did, okay, very popular, very popular, very cool?
Speaker 6: He really is.
Speaker 5: I mean, I mean, you know, I don't why are
Speaker 5: you so concerned?
Speaker 24: Let me ask you that, because every time I get
Speaker 24: near my daughter and that I try to talk to
Speaker 24: her about different discussions and this and that, she goes,
Speaker 24: she shuts me up, and she talks about post malone
Speaker 24: and post malone post malone.
Speaker 15: Oh, why don't you just give her a little space
Speaker 15: and let just fad wear herself out.
Speaker 20: And all right, leave her alone time while it's not
Speaker 20: gonna wear out. She's she's got she's got a quantt
Speaker 20: I don't know if you know what a quantita is,
Speaker 20: big old quonset like forty by sixty quantst and it's
Speaker 20: full of his art facts and everything else. She's got
Speaker 20: his tennis shoes, shoes, got this, She's got this, She's
Speaker 20: got this.
Speaker 6: How long did this one take you.
Speaker 20: Crazy, Tom?
Speaker 6: You wait, wait a minute. You think this guy's not
Speaker 6: telling me the truth? Come on, I think he's playing
Speaker 6: you like a fell You're so cynical.
Speaker 20: Wow, okay, no, no, I'm not playing.
Speaker 6: Send us a picture of her in post?
Speaker 20: Why don't you look her up?
Speaker 5: What is it?
Speaker 20: Cammy cross fer?
Speaker 6: I'm not what's the last name?
Speaker 20: Crow spur cross spur.
Speaker 16: C r o.
Speaker 20: You're looking up your here?
Speaker 6: How do you spell the last name?
Speaker 20: I don't know? Mark? So she's married, she's married, he's
Speaker 20: been married for twenty years.
Speaker 6: And what does the husband think about this?
Speaker 20: He's all for he likes you know?
Speaker 6: Well, I mean I guess people have different obsessions.
Speaker 12: I mean, you know, I mean.
Speaker 6: Doc is a swiftie, you know.
Speaker 5: I mean it's like.
Speaker 20: I said, Tammy. My daughter's name is Tammy Krolser. Look
Speaker 20: her up, you'll see her. You'll see her. She's got
Speaker 20: short ron hare.
Speaker 6: And how do you sell that last name?
Speaker 5: I want to look for it, Tom, I don't know.
Speaker 5: You don't know how to spell her name.
Speaker 20: I know my daughter's first name. Okay, well that's Sammy,
Speaker 20: but cross for crow cross starts? What does he?
Speaker 14: Yeah?
Speaker 5: Okay, March Mark, you really I found her. You really
Speaker 5: believe that this man is making it up.
Speaker 6: I don't know, man, I don't know. The whole thing is.
Speaker 20: I'm not what what what?
Speaker 10: Okay, I still don't understand the point of the call.
Speaker 10: Then what's the point The point of the call is, Uh,
Speaker 10: let's reach out.
Speaker 6: Maybe I can get through to her. Give Kelly your
Speaker 6: daughter's number.
Speaker 5: No, no, no, no, political I can call her off
Speaker 5: the air. We're gonna told you.
Speaker 20: I told you I might get into trouble. Tho's people
Speaker 20: out there probably knows my daughter that is listening.
Speaker 5: Well, you're right now, then you're already in trouble, man.
Speaker 14: I know.
Speaker 20: But I'm wanting to find out where is she coming from?
Speaker 6: Well, that's weird.
Speaker 20: I can't figure it out.
Speaker 14: Well, just so she now you know, she has less
Speaker 14: than five hundred followers. She doesn't have like a million followers,
Speaker 14: just so you know, two million?
Speaker 20: Well wait a minute, wait a minute, No.
Speaker 5: Want she have two million or five hundred.
Speaker 14: She's got five hundred and twenty nine followers on Instagram.
Speaker 14: I'm looking at her and her husband and their tattoos
Speaker 14: and all of her posts.
Speaker 6: The tattoos.
Speaker 10: What's one of the tattoos your daughter has it that
Speaker 10: we would see in a picture.
Speaker 20: A picture on her left leg. I think it's her
Speaker 20: left leg, of of of his.
Speaker 17: You don't have a leg to stand on.
Speaker 14: Come on, well, yeah, she's got He's got a ball
Speaker 14: cap one on the bottom of her leg.
Speaker 7: I see that tattoo on her calf.
Speaker 6: You're finding her? What did how did you spell the
Speaker 6: name c.
Speaker 7: R O C I'm sorry c R O C F
Speaker 7: E R And it's Instagram. That's definitely her.
Speaker 20: Cammy. She's got blonde hair, she sure does.
Speaker 7: She looks like she's you know, late forties or something.
Speaker 6: So I state, so, what what is it called about?
Speaker 1: Well, I just want to kind of wind up.
Speaker 5: Fine, now likes he likes to run stuff by me
Speaker 5: because he trusts me.
Speaker 6: Okay, I mean, what's trying I do? There's nothing he's
Speaker 6: been calling me for years and years. It's a very
Speaker 6: odd call, that's all.
Speaker 20: Yeah. I'm not using my right name, Tom.
Speaker 5: You know that.
Speaker 20: But yeah, it kind of upsets me. She was just
Speaker 20: over here a little bit ago and I couldn't get
Speaker 20: two words in. She was talking about post name again.
Speaker 5: And her and I see her with a lot of
Speaker 5: pictures of him. Yeah, she's with him all over. She
Speaker 5: just assessed with him. I see her now on Facebook here,
Speaker 5: what's wrong with that? I think you're overly concerned.
Speaker 6: I really do.
Speaker 5: I mean, gosh, all of her Facebook is dedicated to him.
Speaker 5: She loves the guy.
Speaker 7: Yeah, that's crazy.
Speaker 1: Well, she.
Speaker 20: Talks to the mother every day, so she's really liked.
Speaker 5: I mean, the ultimate fan. She knows his parents. Yeah.
Speaker 20: Last year, my wife and I and her wed her
Speaker 20: Subaru with post Malone plates on.
Speaker 23: All.
Speaker 20: The way is Salt Lake City. That's where he lives.
Speaker 20: As she said, Dad, I want to go up to
Speaker 20: his house.
Speaker 6: She won't be able to get Now you're sure she
Speaker 6: stalked him? Is he no one like her as a
Speaker 6: person and a friend?
Speaker 20: Oh? Yeah, post Malone calls her mama.
Speaker 5: Jeez. Yeah, hey, you know what Mark? Do you remember
Speaker 5: the lady and Susan They used to say. She knew
Speaker 5: the one of the begs. Yeah, he would come through
Speaker 5: the wall at night and make love to her and
Speaker 5: then sweet passionate love. But she She claims she had
Speaker 5: a relationship with Barry Gibb and that he fathered a
Speaker 5: child of hers, although she never really Oh.
Speaker 10: Man, I listened to post about I don't know, for
Speaker 10: an hour plus in the last three or four days,
Speaker 10: and he is no thing like I thought, no he
Speaker 10: would be.
Speaker 6: I don't mean his music. I listened to him have
Speaker 6: a conversation.
Speaker 5: Yeah, he's a cool guys, a cool guy.
Speaker 6: He sounds nothing like what he looks. If that makes sense. Yeah, yeah,
Speaker 6: of course not. He's a good guy.
Speaker 1: Man.
Speaker 20: My daughter, I say, if you want to start talking
Speaker 20: about musicians and singers, let's talk about Elvis, Presley and the.
Speaker 6: Monkey, the monkeys, the Monkey.
Speaker 5: Yeah, I know, Mark is an idiot when it comes
Speaker 5: to music. Elvis.
Speaker 20: I was just kind of curious.
Speaker 5: The only you know where he gets all his music
Speaker 5: tastes from sus That's all.
Speaker 6: Otherwise, Mark, would I.
Speaker 17: Have a great idea. Why don't you and your daughter
Speaker 17: go on doctor Phil that's the kind of stuff he does.
Speaker 10: I know what you should do, and I'm not kidding.
Speaker 10: I mean, get get to the right venue so you
Speaker 10: don't get trampled. But go to a post malone. Tell
Speaker 10: her you want to go see him next time he's
Speaker 10: in town. Maybe you and your daughter will I a
Speaker 10: great time.
Speaker 5: Seriously, I mean, obviously she gets she gets backstage and
Speaker 5: all of that doesn't she is, man, Look at her Instagram.
Speaker 14: Holy crap, did you see the tattoo of post Malone's
Speaker 14: face on her leg?
Speaker 1: Tom?
Speaker 5: It's it's wild, it's it's hold no, no, you know,
Speaker 5: for a fifty two year old woman, For a fifty
Speaker 5: two year old woman, this is really crazy. But you
Speaker 5: know what, there are a lot of people, a lot
Speaker 5: of people who yeah, yeah, go ahead.
Speaker 20: Tom, Yes, yes, let's go back about maybe ten years ago,
Speaker 20: and my daughter had problems, she had sexual No, I.
Speaker 5: Don't know if I want to talk about your daughter
Speaker 5: like this. Hold on, bro, I don't think I'm in
Speaker 5: the storm.
Speaker 20: What I'm trying to say is that she kept remembering
Speaker 20: all these slashed a repressed memories and right, and heard
Speaker 20: this magician post Malone.
Speaker 6: Musician, musician.
Speaker 20: Yes, and and.
Speaker 5: Look she obviously listen.
Speaker 20: The post Malone saved me.
Speaker 5: Yeah that let me. Can I explain what she means?
Speaker 5: Probably the music, the music spoke to her. It touched
Speaker 5: her heart. I mean, really, let's let's take out all
Speaker 5: the garbage.
Speaker 6: That's what it is.
Speaker 5: There are people sometimes that just get touched by artists
Speaker 5: of all kinds, whether they're musicians, are visual artists, painters, whatever.
Speaker 6: There are any monkeys fans can relate to what he's saying.
Speaker 5: God, come on anyway, we got more coming up on
Speaker 5: the Troubleshooter Show. Go with a sure Thing Denver's Best
Speaker 5: roofer Excel Roofing dot You don't pay a cent until
Speaker 5: you're content. Time for an insurance check up free, no obligation.
Speaker 5: In comparison, call Compass Insurance paying too much your coverage
Speaker 5: at dozens of insurance companies find out now three O
Speaker 5: three seven seven to one.
Speaker 6: Help.
Speaker 5: You'll think you're his only customer when you choose Frank
Speaker 5: durand the real estate man dot com to list your
Speaker 5: home with Remax Alliance three oh three nine two zero
Speaker 5: sixteen twenty two. Hi Tom Martina here. Uh, you don't
Speaker 5: know what you're missing people. If you don't listen off
Speaker 5: the air, you just don't know what you listen. I
Speaker 5: got a question for Chris on this uploading videos, Chris,
Speaker 5: how much like they want to know? And again I
Speaker 5: went through the process and got a link, But I
Speaker 5: don't know if I got instructions on how to videotape
Speaker 5: do you include that when they go through the process, Like, like,
Speaker 5: here's what I'm talking about people. If you're just listening,
Speaker 5: if you go to a discount bath dot com, you
Speaker 5: can you can go through the pricing process or the
Speaker 5: estimating without doing.
Speaker 6: Without having them come to your house.
Speaker 5: And what you do is you use your your camera
Speaker 5: to videotape and they send you a link to upload it.
Speaker 6: But what kind of what do you want to see
Speaker 6: in the videotape?
Speaker 18: We just want to see what the bathroom looks like.
Speaker 18: They can film it and most of our customers will
Speaker 18: just talk over, hey, we want to take this shower
Speaker 18: out or we want to turn the tub into a
Speaker 18: shower area.
Speaker 9: Okay, yeah, and it gives us a real good visual.
Speaker 18: Often we can get measurements from that just by you know,
Speaker 18: counting tiles or roughly, you know, most bathrooms, we've got
Speaker 18: an idea canturements and then what and we can find
Speaker 18: out roughly what they want and we can put together
Speaker 18: an estimate. It's not going to be as detailed as
Speaker 18: if we show up in the house. So but if
Speaker 18: you're just kicking but it's pretty damn close, let's say say, yeah,
Speaker 18: we're going to be in the ballpark for sure.
Speaker 5: Now, discount bath dot com can they also can they
Speaker 5: call you to you don't mind phone calls because I
Speaker 5: always get out discount bath dot com. But you take
Speaker 5: phone calls directly on this seven two zero nine seven
Speaker 5: nine number correct seven two zero nine seven nine twenty three,
Speaker 5: twenty two. Okay, So what is the process once they
Speaker 5: upload a video? What happens?
Speaker 18: Yeah, so we'll take a look at it and then
Speaker 18: myself for Steve and will contact them, go over the
Speaker 18: video with them a little bit, and if they want
Speaker 18: us to come out, we'll come out and go into
Speaker 18: more detail. Or we can put together a quote and
Speaker 18: email it over to them.
Speaker 5: Okay, all right, And and in addition to that, you
Speaker 5: can do somebody wants to know, and we asked this before.
Speaker 5: A basement that has a rough in.
Speaker 18: Yeah, absolutely, we're gonna have to bust up concrete and
Speaker 18: move the rough end.
Speaker 5: And get why do you have to move the rough
Speaker 5: in if it's right where they want the bath?
Speaker 9: Well, typically they just stub.
Speaker 18: Up the three drains in the one spot and they're
Speaker 18: not where they need to be. They're just sitting there,
Speaker 18: so you have access. Yeah, but you do that, yeah, absolutely.
Speaker 6: Okay, And so and then what about.
Speaker 5: Expanding a bath like they have a master bath, and
Speaker 5: I guess master.
Speaker 6: You're not supposed to say anymore.
Speaker 5: I don't know, going back to slavery master baths, but
Speaker 5: whatever you call them now. But in the master bedroom
Speaker 5: suite where the master bedroom has a master bath, what
Speaker 5: do you do, like like like, if they want to
Speaker 5: expand that take some of the they they want to
Speaker 5: take some of their walking closet, do you do that
Speaker 5: kind of construction too, or just remodel so you actually
Speaker 5: do some some you know, alteration.
Speaker 18: Yeah, soup to nuts, we'll do as little or as much.
Speaker 18: But if we're moving walls or as long as they
Speaker 18: are not load bearing, in that case we can still
Speaker 18: do it, but we don't like to because we've got
Speaker 18: to have an engineer involved, et cetera, et cetera.
Speaker 5: But most of the time you're talking about load bearing.
Speaker 5: But normally, if you're just going into a walking closet expand.
Speaker 18: We're just taking out a lot, the closet gets smaller
Speaker 18: and the bathroom gets bigger, and you know, it's a
Speaker 18: little bit of framing and drywall and rerouting of some
Speaker 18: plumbing or electrical or both.
Speaker 5: But it's pretty straightforward for us, okay, And so somebody
Speaker 5: else wanted to know, I'd have him come out.
Speaker 6: I mean, I love what he's done with the app.
Speaker 10: That took a lot of thought and technology, and it's
Speaker 10: cool for like what Chris was saying, kicking the tires.
Speaker 10: But when they come out to your house, man, they're
Speaker 10: going to have all the ideas. Most people that are
Speaker 10: totally redoing their bathroom. I don't mean a shower conversion,
Speaker 10: but totally redoing it. You might want to get rid
Speaker 10: of that tub that's never used and make a bigger
Speaker 10: shower or a larger closet. And a lot of people
Speaker 10: like myself and Suzanne, we didn't even know like what
Speaker 10: colors do people do stuff in now?
Speaker 6: And I mean these guys help with all of that, right, Okay.
Speaker 5: Good idea.
Speaker 18: Yeah, it's a design consultation on the level of where
Speaker 18: are we going to put things and what color is
Speaker 18: it going to be, what finishes, what materials? You know,
Speaker 18: we've got a great selection.
Speaker 6: And that's another one.
Speaker 10: Like when we were talking to materials with your guy,
Speaker 10: you start thinking like, Okay, those really big tiles that
Speaker 10: we'd want maybe in the shower. I thought you would
Speaker 10: put those same things on the floor, and he's like, no,
Speaker 10: way you'll slip everywhere. I mean stuff like that that
Speaker 10: I never would have thought of. Yep, we have more
Speaker 10: coming up.
Speaker 5: I'm Tom Martino three all three seven one three talks
Speaker 5: seven one three eight two five five Go with a
Speaker 5: sure thing Denver's best roofer Excel Roofing dot com. You
Speaker 5: don't pay a cent until you're content. Wave time for
Speaker 5: an insurance check up free, no obligation. In comparison, call
Speaker 5: Compass Insurance paying too much your coverage at dozens of
Speaker 5: insurance companies find out now three all three seven seven
Speaker 5: to one.
Speaker 6: Help.
Speaker 5: You'll think you're his only customer when you choose Frank
Speaker 5: durand the real estate Man dot com to list your
Speaker 5: home with Remax Alliance three all three nine two zero
Speaker 5: sixteen twenty two. Hi Tom Martino, your trouble shooter.
Speaker 6: Welcome to the show, Tony.
Speaker 5: What's going on with you? Tony?
Speaker 12: I'm just calling to help you be less woke?
Speaker 20: Tom?
Speaker 6: Help me, sir?
Speaker 5: How do I do it?
Speaker 20: I bought a house.
Speaker 13: Fourteen years ago with a master bedroom and a master bath.
Speaker 6: How dare you?
Speaker 5: I still have a house with a master bedroom in
Speaker 5: a master bath, and when I sell it it will have.
Speaker 6: The same because the term master bed and master bath.
Speaker 5: Originated in an early nineteen hundred Spears and Roebuck Company catalog.
Speaker 1: There is you cannot find that.
Speaker 12: Virtually, it didn't exist before that, and call anything else
Speaker 12: is simply cow telling.
Speaker 1: To the w book crowd.
Speaker 6: Very well, said Tony.
Speaker 5: You know Tony, Tony, when I was mentioning that, by
Speaker 5: the way, I was saying, I guess you're not supposed
Speaker 5: to say that anymore. I wasn't saying that. I ascribed
Speaker 5: to that, Oh it was. I mean I But here's
Speaker 5: the deal, though. It's amazing how many things you can't
Speaker 5: say anymore.
Speaker 6: Well, I'm serious fat like fat.
Speaker 12: I can't say somebody's fat.
Speaker 6: Oh I say that? No, hell no, that's body shaming.
Speaker 6: Keep going. What else you can't say anymore?
Speaker 5: No? No, for sure you can't say that. And and
Speaker 5: I don't want to offend mark anyway, So go what.
Speaker 6: What else?
Speaker 20: Listen?
Speaker 1: Break retearted down.
Speaker 12: It simply means slow.
Speaker 5: No, I know you know what you use it when
Speaker 5: you're talking about automobile timing tim Yeah, what else? What else?
Speaker 6: I'm not there's stuff we won't even say.
Speaker 15: You can't say pregnant woman anymore? You have to say
Speaker 15: pregnant person. That's right, But I can tell you it's
Speaker 15: probably a coincidence. But of all the thousands of babies
Speaker 15: I delivered, they all came out of women. Now that
Speaker 15: must be a coincidence.
Speaker 5: Well yeah, but I think what they mean there, to
Speaker 5: be fair, is that it might have been a woman,
Speaker 5: but she identified as an and that's what they mean
Speaker 5: by pregnant person.
Speaker 17: I don't think so.
Speaker 5: I think that's what they mean. But I asked my
Speaker 5: I love asking artificial intelligence these kinds of questions.
Speaker 6: Can a man be pregnant?
Speaker 5: Listen to this. I'm gonna I just put in the
Speaker 5: question can a man be pregnant? Here we go, Yes,
Speaker 5: it is possible for men to be pregnant, depends on
Speaker 5: their gender identity.
Speaker 6: See now, who were you using?
Speaker 5: Because I just use Google's AI and it says I
Speaker 5: put in exactly what you said, can a man be pregnant?
Speaker 1: Right?
Speaker 5: That's exactly?
Speaker 6: Yeah, I use that this was co pilot bing.
Speaker 10: Well, this isn't being This says anyone who has a
Speaker 10: uterus and ovaries could become pregnant. So it's funny how
Speaker 10: Google looks at it completely different than your Microsoft friends.
Speaker 5: No, this is Oh, that's right. This is Microsoft, isn't it?
Speaker 5: But no, I truly put in that question mark. It
Speaker 5: came back. Yes, as possible for some men to become pregnant.
Speaker 5: It depends on their gender identity at the time. See
Speaker 5: that's so weird, how different they are. I'm Tom Martine.
Speaker 5: We got more coming up. Plus, did you call that
Speaker 5: place to mature?
Speaker 1: Yes?
Speaker 6: Right, We're gonna find out about that.
Speaker 5: About that and more coming up on the Troubleshooter Show
Speaker 5: stick around. Go with a sure thing Denver's best roofer
Speaker 5: Excel Roofing dot com. You don't pay a cent until
Speaker 5: you're contenth time for an insurance check up free, no obligation.
Speaker 5: In comparison, call Compass Insurance paying too much your coverage
Speaker 5: at dozens of insurance companies.
Speaker 6: Find out now three oh three seven seven to one help.
Speaker 5: You'll think you're his only customer when you choose Frank
Speaker 5: durand the real estate Man dot com to list your
Speaker 5: home with Remax Alliance three oh three nine two zero
Speaker 5: sixteen twenty two.
Speaker 1: Ripped up.
Speaker 2: Didn't need advice, so you don't have.
Speaker 10: Come.
Speaker 2: Run in just as fast as we can. Shoot's gonna
Speaker 2: help come.
Speaker 4: Dix is the Troubleshooter Show. Now, Tom Martino, Hi.
Speaker 5: Tom Martino here, Welcome to the show. Three oh three
Speaker 5: seven one three talks seven one three eight two five
Speaker 5: five guys, help me come up with another name for Dimitri,
Speaker 5: deputy Dimitri, because we never dementia. Now he talked to
Speaker 5: the let's recap that call that we took earlier and
Speaker 5: what we were where we're talking about to begin with.
Speaker 5: So the guy called and said he ordered solar batteries
Speaker 5: from Solar Sovereign and then he got tired of wait
Speaker 5: and he was waiting like what months, and then he
Speaker 5: canceled it on his credit card or he can tested it,
Speaker 5: and then he wants to know what to do. And
Speaker 5: I said, well, let's call them and see where they're at.
Speaker 5: He said, they claim they're ready to ship Dmitri. Did
Speaker 5: you talk to anyone there?
Speaker 9: Yes, I spoke with Well, first I did speak with
Speaker 9: the caller Greg, and I got the order number and
Speaker 9: all the details, order date and everything. I then called
Speaker 9: Solar Sovereign and spoke with a gentleman named Kyle and
Speaker 9: the sales department. I explained to him what the issue
Speaker 9: is and what an elegant solution. It would be if
Speaker 9: they just simply canceled the order. Yeah, make sure our
Speaker 9: caller didn't get a cancelation fear. He said that he's
Speaker 9: going to get in touch with somebody in management and
Speaker 9: call me back, and that somebody management will call me back.
Speaker 9: In the meantime, he did look up the order number.
Speaker 9: He said that their system records the fact that the
Speaker 9: chargeback has been initiated. Oh good, and their system has
Speaker 9: canceled the shipment. Because he did say that doesn't mean
Speaker 9: the order is canceled. So that's the resolution I'm hoping for.
Speaker 5: Uh okay, and then they're gonna call you back and
Speaker 5: ask them. So good it looks I mean, here's the deal.
Speaker 5: If they did have it ready to ship, why didn't
Speaker 5: they ship it? Did you ask him what happened? No,
Speaker 5: he's just the sales goal. Okay, Okay, maybe when the
Speaker 5: guy calls you back you can ask him. Yes, Because
Speaker 5: it sounded like this guy really wants to buy him somewhere.
Speaker 5: I think he should go elsewhere though.
Speaker 10: It just doesn't sound I think he's gonna end up
Speaker 10: getting charged back on the charge back, and then these
Speaker 10: guys are gonna ship it.
Speaker 6: That's what I'm guessing.
Speaker 9: That's what we're trying to avoid.
Speaker 6: Yeah, exactly.
Speaker 5: No, if they actually ship it, he may not be disappointed.
Speaker 5: I don't you know, that's the whole thing. No, but
Speaker 5: it can take up how long just that charge back.
Speaker 5: I don't know when he made it, but that can
Speaker 5: take sixty ninety days?
Speaker 9: The caller says it will take his company, his credit
Speaker 9: card company, ninety days to resolve the charge back.
Speaker 5: Yep, all right, three oh three seven one three talk
Speaker 5: seven one three eight two five five.
Speaker 6: To Chris from discount Baths?
Speaker 5: How much?
Speaker 10: Let me ask him something, Chris or Tomah, Go ahead, Jack,
Speaker 10: when you sign a project with somebody, I mean, it's
Speaker 10: evident you're going to save the money discount baths.
Speaker 6: But on top of that, how do you guys communicate?
Speaker 10: Because one of the hardest things that I have come
Speaker 10: into over the years when we had our basement remodeled
Speaker 10: years ago in Castle Rock, actually communications was horrible with
Speaker 10: the general contractor. In other words, I might have one
Speaker 10: of his plumbers in there, one of his subs who
Speaker 10: only knew what he said, not necessarily what I want.
Speaker 6: But how do you guys? Do you guys differ in communications?
Speaker 1: Yeah?
Speaker 6: Absolutely.
Speaker 18: So the key to that sentence that you just said
Speaker 18: was he was a GC. These are all our guys,
Speaker 18: so oh so they're your guys. Yeah, now some of
Speaker 18: them technically are subs, but we use the same guys
Speaker 18: over and over, like the plumber or the electricians, so
Speaker 18: they know what we want, how we do things.
Speaker 9: We schedule everything.
Speaker 18: You've got a point of contact with Steve or myself,
Speaker 18: the guy, the same guy in the.
Speaker 9: House every day managing the project. So it's the communications
Speaker 9: really easy.
Speaker 10: So even you as the owner, if they have an issue, yep,
Speaker 10: I mean they have your number, they can get with you.
Speaker 9: Yep, they can get with me.
Speaker 18: And you know, obviously you've got multiple people personalities conflict
Speaker 18: sometimes but rarely, but if you don't like the guy
Speaker 18: you're talking to, then you can call somebody else and
Speaker 18: get an answer. But again, it's not something that we
Speaker 18: deal with a whole bunch because the person doing the
Speaker 18: work is awesome and they talk directly and say, hey,
Speaker 18: you know, I want to move the niche over here
Speaker 18: versus here.
Speaker 9: The guys will just do it in the house. It's
Speaker 9: not like we have to do a change order or
Speaker 9: something like that.
Speaker 6: And I know everyone's different.
Speaker 10: I mean, I get it, you can do just a
Speaker 10: shower or a whole bathroom, But how do you break
Speaker 10: down the timeline? In other words, if someone calls you
Speaker 10: today and you go out there and they want pretty
Speaker 10: much a full remodel of their bathroom, I mean maybe
Speaker 10: even a wall taken down or something, what, how do
Speaker 10: you even come up with the timeline?
Speaker 18: So internally we know that roughly speaking, about ten thousand
Speaker 18: dollars of contracted project is worth about a week of labor.
Speaker 18: Oh so, I mean that's something that we use in house,
Speaker 18: and it really holds true. I don't know why honestly,
Speaker 18: but it just does. You know, like a tile shower
Speaker 18: is about a week. It's depending on what you pick
Speaker 18: around ten thousand dollars. So roughly speaking, that's how we know.
Speaker 18: And then we start moving walls. We have a lot
Speaker 18: of drywall. Those are timely things. It takes more time
Speaker 18: to do drywall because it's a multi step project. But
Speaker 18: like a master bathroom typically is somewhere between four and
Speaker 18: six weeks without even seeing it, I already know that.
Speaker 6: Well it's not bad. Yeah, and that's soup to nuts,
Speaker 6: you know.
Speaker 5: Yeah, Well, I mean, you know, as far as construction goes,
Speaker 5: there's always unforeseen problems and things like that. But the
Speaker 5: bottom line is bathrooms have always been a specialty and
Speaker 5: a pain. I mean they really have been. And the
Speaker 5: other thing kitchens. Do you ever dabble in those?
Speaker 18: Yeah, we'll do them. We don't market for them. But
Speaker 18: if we've got as a matter of fact, we're doing
Speaker 18: one right now, two bathrooms in a kitchen. He just
Speaker 18: wanted us to do the whole thing, and it's really
Speaker 18: in our wheelhouse, so it's pretty easy for us to
Speaker 18: add something in with a kitchen.
Speaker 5: Yeah, because usually those people, you know, they do kitchens,
Speaker 5: they do baths. And so when when people are laying
Speaker 5: out a bathroom, what is the what I mean? Aren't
Speaker 5: there only certain ways you can lay them out? Really?
Speaker 5: I mean true custom? I mean how custom can you
Speaker 5: really get? I'm not talking about a big one, like
Speaker 5: a big master bedroom. I'm talking about like hallways and
Speaker 5: half baths. Aren't there just certain conventions that people use?
Speaker 9: Yeah, I mean they're all laid out.
Speaker 18: They're five foot by eight foot by a or five
Speaker 18: foot by ten foot or five foot by eleven foot.
Speaker 18: You know, really the only difference in there is how
Speaker 18: much one way or another going to move the vanity
Speaker 18: or the shower is going to be a couple of
Speaker 18: inches bigger.
Speaker 5: You don't.
Speaker 18: You don't have a lot of wiggle room with those
Speaker 18: unless she starts stealing space from another room or a
Speaker 18: closet like we were talking about earlier.
Speaker 5: Okay, So in.
Speaker 6: Other words, the.
Speaker 5: The layout, it has a lot to do with the space,
Speaker 5: and then the the the time frame. What is a
Speaker 5: time frame for a half bath, a all the way.
Speaker 6: Bath for a we call that a full bath?
Speaker 5: But oh you do?
Speaker 6: I'm sorry? What's the half bath?
Speaker 18: Then a half baths a toilet and a sink and
Speaker 18: you know where you wash your hands the guests come over.
Speaker 18: So so the Hahull bath is a full bath if
Speaker 18: it's got the tub in there. It's three quarters if
Speaker 18: it's a shower. But it's the same room, right. So
Speaker 18: so the answer to your question is that's a project.
Speaker 18: If it's a tile project and we're doing everything in there,
Speaker 18: it's a two week project. If there's less work, it's
Speaker 18: a week to week and a half.
Speaker 5: Okay, But people.
Speaker 10: Generally don't have to I mean, they don't have to
Speaker 10: leave their house, right, I mean they might have to
Speaker 10: use another bathroom.
Speaker 9: No, yeah, most there's usually two bathrooms.
Speaker 18: But even in those cases, what if we have a
Speaker 18: single bathroom where we set the toilet every night so
Speaker 18: that they have a toilet. You got to figure something
Speaker 18: out for the shower because that's out of commission. But yeah,
Speaker 18: we protect the floors with carpet mask and the hard
Speaker 18: floors with cardboard, and the guys cover everything up and
Speaker 18: we haul all the trash when we're done. So you
Speaker 18: got to live with construction. But we're pretty clean in
Speaker 18: general for what we're doing.
Speaker 10: Now, let me ask them one more thing. I'm going
Speaker 10: to put them on the spot discount baths dot com. Okay,
Speaker 10: how much do you generally save compared to the other guys?
Speaker 6: What is the discount? Yeah, so a shower is a good.
Speaker 5: Place to start.
Speaker 18: Like we've been advertising the nine eight eighty eight. That shower,
Speaker 18: that same shower from somebody else is between twelve and
Speaker 18: seventeen thousand in this market.
Speaker 6: So how much are you We're ten thousand?
Speaker 5: Oh my god, so you're up to nine thousand and
Speaker 5: eight eighty eight. That's a huge discount.
Speaker 1: Yeah.
Speaker 18: So it's same material, same company, you know, good labor,
Speaker 18: licensed plumbers. We don't have to charge as much. We're
Speaker 18: just going to do more of them.
Speaker 6: Now, Russ, you have a name for Deputy Dmitri.
Speaker 1: What is it? It's just something very simple, Deputy D.
Speaker 5: That's somebody else. I've gotten three of those, so I
Speaker 5: far deputy You like Deputy D.
Speaker 6: Yeah, Deputy D. Well, you know most let's call him
Speaker 6: double D. No, but most of our.
Speaker 15: Our deputies have a name that's somewhat that's descriptive of
Speaker 15: what they do.
Speaker 6: We don't know anything about Dmitri. Well, what was bo?
Speaker 5: Bo?
Speaker 6: Is not descriptive? Yeah, Doc, we know deppety dollar was
Speaker 6: a count.
Speaker 5: And you're right. We have Deputy Chopper, a helicopter parte.
Speaker 5: We have deputy Deputy Gearhead was the car good?
Speaker 17: I know anything about Dmitri? Where do you come from?
Speaker 5: Well, you know, I asked him that one too.
Speaker 6: I said, listen to what I said here Russian?
Speaker 14: Right?
Speaker 5: And he said because of his name? And he says, no,
Speaker 5: I'm American, very proud of that. I mean, Dmitri, you
Speaker 5: made that very clear. So if we called you deputy comrade,
Speaker 5: you wouldn't like that, would you?
Speaker 9: I would not be opposed to I think it's because
Speaker 9: I think it's kind of cool.
Speaker 6: But what do you guys think of that?
Speaker 5: Because he's like.
Speaker 14: You like it?
Speaker 6: No, something reminds me of r VP.
Speaker 5: Oh okay, oh what in fact?
Speaker 9: He said, Tom, how about critical D?
Speaker 5: You know he has his recycling he's critically he has
Speaker 5: his recycling business.
Speaker 6: Yeah, so, Deputy trash.
Speaker 18: Dog dog I've got I've got a buddy named Dimitri.
Speaker 18: His son is Dimitri, and we call him Tree. How
Speaker 18: about Deputy Tree? How about D Train?
Speaker 5: D Train?
Speaker 6: Deputy d Train?
Speaker 9: Nothing wrong with that critical D?
Speaker 5: Hey, YouTube, morons, you're gonna give me crap.
Speaker 6: Now, let's come up with.
Speaker 5: A name and get your heads off the monkeys right now,
Speaker 5: let's let's come up with a name.
Speaker 6: I the recyclist, the recyclment.
Speaker 9: The recyclist, the uh let's see too many salables in
Speaker 9: that one, yeah.
Speaker 6: Deputy, Well, well come on, wait, we'll know. I got here.
Speaker 23: I got it.
Speaker 6: You're ready. Clean sweep, Deputy, clean sweep.
Speaker 5: It's not bad.
Speaker 6: The purge pro miss the purge deputy recycle. Yeah, somebody
Speaker 6: said that, deputy clutter crusher.
Speaker 9: Deputy. I don't know, man, it's gotta be short.
Speaker 10: Yeah, Deputy is deputy tiny pants, Deputy D money, Deputy,
Speaker 10: I like double D.
Speaker 5: Still we have now we do have a deputy dollars
Speaker 5: So that not Deputy Deputy.
Speaker 6: Why did we go with bow?
Speaker 5: That was a nickname. That's why we went.
Speaker 7: That's his nickname in life. That's what he goes.
Speaker 6: Hei have a nickname, Dimitri.
Speaker 9: Just the ones I previously mentioned, okay, which was critical D.
Speaker 6: Oh yeah, he really likes that one. Isn't that thatad
Speaker 6: guy from School of Rock?
Speaker 12: Though?
Speaker 9: No, it's for well maybe two. But I got it
Speaker 9: from a movie called Things to Do in Denver when
Speaker 9: You're Dead?
Speaker 5: Great?
Speaker 6: Oh yeah, Deputy critical D. Too long. You're right, Deputy
Speaker 6: critical D. We'll come up with something.
Speaker 5: YouTube morons, you're disappointing me. Come on, you guys are
Speaker 5: really smart. You can come up with something. Three h
Speaker 5: three seven one three eight now now Russ is somebody
Speaker 5: already took. Yeah, so we got more coming up on
Speaker 5: the Troubleshooter show. Go with a sure thing Denver's Best
Speaker 5: roofer Excel roofing dot com. You don't pay a cent
Speaker 5: until you're content. Time for an insurance check up. No
Speaker 5: obligation in comparison call Compass insurance paying too much your
Speaker 5: coverage at dozens of insurance companies find out now three
Speaker 5: all three seven seven to one help. You'll think you're
Speaker 5: his only customer when you choose Frank durand the real
Speaker 5: estate man dot com to list your home with Remax
Speaker 5: Alliance three oh three nine two zero sixteen twenty two.
Speaker 5: Hi Tom Martino, your troubleshooter three O three seven one
Speaker 5: three talks seven one three eight two five five.
Speaker 6: Oh man, it's been a business show. But we still
Speaker 6: have time to.
Speaker 5: Take plenty of calls and uh, by the way, also
Speaker 5: we have I'm trying to find the uh the article.
Speaker 6: But here's what I want to ask.
Speaker 5: People, because we were joking about it during the break,
Speaker 5: But how do you program pagers to blow up? No?
Speaker 10: No, they got a hold of them. It's incredible. Then
Speaker 10: they're really, really is this what is there?
Speaker 5: Uh?
Speaker 17: It's like eight.
Speaker 10: Pagers for people that don't know. I mean, it's crazy,
Speaker 10: but some people, you know, don't know. Israel got a
Speaker 10: hold of the pagers that Hesblah and some of its
Speaker 10: other enemies use. And the reason they go to pagers.
Speaker 10: The first thing you ask yourself is, well, why the
Speaker 10: hell would they use pages because Israel figured out how
Speaker 10: to track their cell phones and conversations, so they decided
Speaker 10: they'd go with pagers and send different messages through those.
Speaker 10: So somehow they got a hold of like twenty eight hundred,
Speaker 10: three thousand of these before Hesbelah started using them. They
Speaker 10: implanted explosives in them. Then yesterday they detonated like three
Speaker 10: thousand of them, killing.
Speaker 6: A bunch of people.
Speaker 10: On top of that, there's like two hundred people in
Speaker 10: critical condition, twenty seven hundred actually injured. Then today today,
Speaker 10: because these guys are morons. I mean, if I had
Speaker 10: people blowing up with pagers next to me, I'd get
Speaker 10: rid of all that stuff. Today they they attacked their
Speaker 10: walkie talkies and killed another fourteen more today and injured
Speaker 10: another four hundred and fifty. I got to give it
Speaker 10: to Israel absolutely, just bravo Israel, bravo.
Speaker 5: Wow they how did they know they would wait? How
Speaker 5: did they know they'd go to the walkie talkies after
Speaker 5: the pagers they had to get.
Speaker 6: I'm telling you, these guys know everything. The IDF is
Speaker 6: the bomb.
Speaker 5: But wait a minute, so they must But at the
Speaker 5: same time they did the pagers, they must have done
Speaker 5: Walkee talkies as well, so they would have had to
Speaker 5: find out who supplies these walkie talkies.
Speaker 6: They infiltrated these entireties.
Speaker 17: You don't think Meade is capable of doing that.
Speaker 20: Tom.
Speaker 6: I guess they're really good, aren't they. They're incredible.
Speaker 17: They're the best.
Speaker 5: Massade and I love it.
Speaker 6: Wouldn't you get.
Speaker 10: Rid of any electronic If I had a toaster in
Speaker 10: my house, I'd throw it out at this point. I
Speaker 10: mean really, and the fact they injured four hundred and
Speaker 10: fifty more today with Walkee talkies, I'm dying to know
Speaker 10: what's next. How about I'll tell you the one they
Speaker 10: should have done is like the Apple iPads or what
Speaker 10: do you call them, the earbuds headphones.
Speaker 6: That'll just get rid of the problem altogether.
Speaker 5: Wow, now here's the deal. What about P Diddy? I mean,
Speaker 5: this thing crashed. No, this is like really bad. You know,
Speaker 5: at first, I'm thinking, you know, maybe it's just I
Speaker 5: don't know, but this is like he's indicted.
Speaker 6: This is big time indictment.
Speaker 10: Well, you know, you know, all of us, most of
Speaker 10: us that saw the video instantly knew he was a scumbag.
Speaker 5: Well, the one where he chased her down the hallway.
Speaker 5: It was terrible and and uh so he's going to
Speaker 5: be doing some jail time.
Speaker 6: He's uh they denied bailed to Locke's point something.
Speaker 15: Like that, that the video was not an isolated incident.
Speaker 15: People who act like that don't do it just once.
Speaker 5: Yeah, happened to get litely, Not absolutely not. It follows them.
Speaker 6: They must have a lot on them because the judge
Speaker 6: denied bail just because of his money and all of that.
Speaker 10: But yes, jets and still, I hey, who was the
Speaker 10: guy that apparently committed suicide that knew the Clintons with
Speaker 10: the private island.
Speaker 6: Yeah, I got bail at Jeffrey.
Speaker 5: Epstein, so you know. And they claim that he did
Speaker 5: trafficking and he also he would blackmail his business associate
Speaker 5: with videos.
Speaker 10: They also said, basically, I mean pretty much, they're saying
Speaker 10: he's the head of a crime organization.
Speaker 17: Remember innocent, they'll proven guilty.
Speaker 5: Tom Well, I'm not saying he's guilty. I'm saying, what
Speaker 5: do you think about it? It's like disgusting, What the
Speaker 5: if any of this is true? Holy crap? Only three
Speaker 5: all three seven?
Speaker 1: One?
Speaker 10: Yes, don't you ever wonder you go here's the guy
Speaker 10: that's so successful, it's insane.
Speaker 6: Why does he have I know that other st It
Speaker 6: reminds me of two people. It reminds me.
Speaker 10: Of Vic the the the quarterback for the for Philadelphia,
Speaker 10: for the dog fighting. He's making all this money, he's
Speaker 10: working in the NFL, making a fortune, and he decides
Speaker 10: to have illegal dog fighting or cock fighting whatever he
Speaker 10: was doing.
Speaker 6: It is crazy. Then the other one, Hernandez, is even worse.
Speaker 10: He had one of the best contracts out there, making
Speaker 10: a ton of money in the NFL, and he decides
Speaker 10: to be a gangster and apparently murder like his brother
Speaker 10: in law or something. It's like, God, it's so crazy.
Speaker 5: Here's what I have category because cultural.
Speaker 1: Him.
Speaker 17: Well, but it's it's it wasn't hurting a human being. Well, dog,
Speaker 17: it wasn't hurting.
Speaker 5: A human being. Well I understand that. But what he
Speaker 5: means is he's a scump.
Speaker 6: It's a different level. I agree, Doc, And yeah, of course.
Speaker 5: Now, and here's the thing, man, they get powerful and
Speaker 5: they start believing nothing can touch them. Really, that's what
Speaker 5: it is, if you get right down to it. They
Speaker 5: start believing they can get away with anything. Did he
Speaker 5: actually offered fifty million? Fifty million? Ball anyway, So.
Speaker 6: I got this email. I don't understand.
Speaker 5: Maybe you got it. Mark about I sent an email
Speaker 5: about an insane or asks me about an issue with
Speaker 5: a post office Bellevue post Office.
Speaker 6: Yeah, I'm rounding it now. I don't know what it is.
Speaker 5: Okay, Yeah, well let's read that during the break. I'm
Speaker 5: Tom Martino. By the way, if if you have a problem,
Speaker 5: question or complaints, still plenty of time to give us
Speaker 5: a call.
Speaker 6: We got more coming right up.
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Speaker 5: oh three nine two zero sixteen twenty two. Hi Tom
Speaker 5: Martino here at three O three seven one three talk
Speaker 5: three oll three seven one three eight two five five.
Speaker 6: Wow, what a show.
Speaker 5: Got a lot to talk about and we're also talking
Speaker 5: about earlier I didn't finish it, but we were talking
Speaker 5: about the rudest cities, and then we were talking about
Speaker 5: the I started to talk about the friendliest cities, and
Speaker 5: Oklahoma is ten. Now I'm going to top ten backwards.
Speaker 5: So Oklahoma's ten. Uh, Raleigh, North Carolina is nine, And
Speaker 5: they do it by a rudeness scale, and we already
Speaker 5: went over the roots. And then San Jose, California's number eight,
Speaker 5: seven Indianapolis, Indiana, six Milwaukee, Wisconsin, and then five Kansas City.
Speaker 6: You know, none of these surprised me.
Speaker 5: I've been to all of these cities and they're all
Speaker 5: absolutely they're really pleasant. Now Columbus, Ohio, Yeah yeah.
Speaker 7: I text you saysn't on there, Tom. I find Texans
Speaker 7: to be so nice.
Speaker 5: You know what, there's not one Texas city on the
Speaker 5: top ten kindest, but there weren't any on the meanness either.
Speaker 5: And then you know, and then Columbus had then three,
Speaker 5: whereas at oh San Diego, hm, and Minneapolis is number two.
Speaker 5: Now that that is weird. Well, number one the number
Speaker 5: one friendliest city Omaha, Nebraska.
Speaker 6: Omaha, go big red.
Speaker 5: Now, what do you think about Nebraska as a as
Speaker 5: a whole.
Speaker 6: It wasn't miles out in Nebraska. He is out there.
Speaker 6: It's a lot of farmland. Man like one specificity to
Speaker 6: the next.
Speaker 5: Does he say that the people are nice? Yeah, of course.
Speaker 23: Yeah.
Speaker 6: So in any case, you know the the I'm a
Speaker 6: I love these.
Speaker 5: Uh, I love these uh these uh surveys that I
Speaker 5: always look up and because it's it's weird how they
Speaker 5: pick factors, on how they choose they all have different algorithms,
Speaker 5: so to speak, and and uh. For example, when they
Speaker 5: rank high schools, it's not all on academic and Colorado
Speaker 5: high schools, I was a little disappointed on those rankings.
Speaker 5: Now there are different people that do these different rankings,
Speaker 5: but I subscribe to a lot of them. And with
Speaker 5: Colorado high schools, they're ranked not just for academics, of course, it's.
Speaker 6: All around, all around.
Speaker 5: Uh, scholastic plus activities, plus the mood and acceptance and
Speaker 5: all of that. And what do you think the number
Speaker 5: one high school, the number one high school for everything,
Speaker 5: and it has a ninety nine percent, ninety nine percent
Speaker 5: graduation rate. I have never heard of the high school.
Speaker 5: It's called Devlen. It's a de apostrophe. Evelyn Devlin has
Speaker 5: anyone heard about it?
Speaker 1: No?
Speaker 5: Serious, Devlin and it's it. By and by the way,
Speaker 5: US News and World Report ranked these and that high
Speaker 5: school was the fifty ninth best in the entire country.
Speaker 5: It's it's because of their very high are of course
Speaker 5: rate of a ninety nine percent of the kids graduate.
Speaker 5: And then listen to this advanced and gifted classes two
Speaker 5: percent of the students ninety two percent. Normally in a
Speaker 5: high school they're mostly mouth breathers, and then you get
Speaker 5: a few and in gifted classes.
Speaker 6: Not with the Evelyn or Devlin, however they pronounce it wow.
Speaker 17: How about how about hey, Tom?
Speaker 15: You know there are a lot of charter schools uh
Speaker 15: in New York in depressed areas that have over ninety
Speaker 15: percent college admissions as well. The charter schools do great
Speaker 15: because the parents and families are involved and the kids
Speaker 15: want to learn.
Speaker 5: This one all right, This one is Realtor dot Com. Okay,
Speaker 5: yess what about it States with the least attractive women.
Speaker 6: No, it doesn't, No one did that?
Speaker 1: God?
Speaker 6: Oh come on, really Realtor dot Com?
Speaker 10: Yes, sir, Wait, hold on with the least attractive women,
Speaker 10: they also have the most But I'm looking at states Okay.
Speaker 6: Let me take a guess of women.
Speaker 5: Let me take a guess for the number one least
Speaker 5: attractive place. Go ahead, let me take a guess.
Speaker 6: I would say they do it by city and state.
Speaker 6: Which which do you want to do? I would say
Speaker 6: Alabama would be least attractive. Alabama as his state is
Speaker 6: number five.
Speaker 17: I would say Mississippi.
Speaker 6: Mississippi is not in the top eight. Oh no, no, no,
Speaker 6: we're talking to We're talking least attractive.
Speaker 5: Mississippi is number one for least attractive people women? You okay?
Speaker 5: Women at least attractive women Mississippi.
Speaker 1: Yep.
Speaker 15: I know that because that's the only response I get
Speaker 15: to my Uh, they're all from Mississippi.
Speaker 6: Oh god, Well, you know, water seeks its own levels.
Speaker 17: Absolutely, I'm not arguing.
Speaker 5: Hold on, let's see, uh what would be? I would
Speaker 5: say Oklahoma, Oklahoma's number two?
Speaker 6: Well, I got it? See did you look up the thing? No,
Speaker 6: I swear to God the right deputy scrapper.
Speaker 5: Am I looking? On? I'm not looking, I'm not cheating,
Speaker 5: I'm not sing.
Speaker 6: I'll be curious.
Speaker 10: Hold on, So Mississippi, Oklahoma, Louisiana top three. Now I'm
Speaker 10: going to go to men real quick. With the most
Speaker 10: attractive man, with the most attractive men, hold on least
Speaker 10: attractive least attractive men.
Speaker 6: Now this is odd. They're completely different, completely different. The
Speaker 6: least attractive men. Let's see. Let's see. I'll tell you
Speaker 6: what's funny. Can we say no, we're talking states again.
Speaker 17: This is funny.
Speaker 10: They all do have one thing in common. No teeth,
Speaker 10: well maybe not, but they have one thing in common politically.
Speaker 6: What is that they're conservative? No, the opposite. Really huh?
Speaker 10: Number one Rhode Island least attractive men. Number Lee Delaware, Connecticut,
Speaker 10: New Jersey, Mary In Northeast California, New York and Florida.
Speaker 5: Least attractive men, California least attractive men, Land of the
Speaker 5: movie stars and the starvation diets?
Speaker 17: Or what are the most attractive?
Speaker 6: Which one?
Speaker 1: Men?
Speaker 5: Are women?
Speaker 16: Men?
Speaker 23: Men?
Speaker 10: Most attractive women that most attractive men Number one Montana.
Speaker 5: Okay, cowboys got it, South Dakota, Yep, we got a
Speaker 5: feed cowboys, Utah, North Dakota, all the cowboys, all the cowboys,
Speaker 5: Nebraska and Iowa. That they're all freaking cowboys. Man, they
Speaker 5: got it.
Speaker 6: And then here's the women. Cities with the most attractive women.
Speaker 5: Save a horse ride it, never mind, go ahead, Manhattan,
Speaker 5: Santa Monica. Now, these are the most attractive women yep
Speaker 5: in Manhattan, Yeah, yep, yep, Manhattan. What can I say?
Speaker 6: Okay, listen to this one city with the oldest talk
Speaker 6: show host, Sugar Denver.
Speaker 16: You got.
Speaker 5: Come on, Hey, we got more coming up on the
Speaker 5: Troubleshooter Show. Three O three seven one three a two
Speaker 5: five five.
Speaker 6: Hey, she's getting up out of the chair.
Speaker 5: Come on anyway, geez three oh three seven one three
Speaker 5: talk seven one three eight two five five. Well anyway, Uh,
Speaker 5: those in favor vote help at troubleshooter dot com. Having
Speaker 5: sues once in a while host the show when we're
Speaker 5: not around. Uh, just vote help at troubleshooter dot com.
Speaker 5: You know, we can always have our experts, our legal
Speaker 5: help and all that. She would do intros, outros and
Speaker 5: all of that stuff. And hell that that's an easy
Speaker 5: I'm putting a poll up right now. Yeah, let's do it.
Speaker 6: I bet it's over.
Speaker 5: I got to talk to Deputy Scrapper here. He called
Speaker 5: the company with the solar batteries. Bro, what what happened?
Speaker 5: Let's uh let me go to a watch out here.
Speaker 5: Go ahead, sir, what's going on.
Speaker 9: I got a call back from Jared at Solar Sovereign. Yeah,
Speaker 9: he said that he will accept the charge back and
Speaker 9: as far as he's concerned, everything is done over with
Speaker 9: and both parties are free to go there.
Speaker 6: Now, do you have the number to tell the consumer that?
Speaker 1: Yeah?
Speaker 9: I just texted him that I'll call him right after
Speaker 9: the show.
Speaker 5: Okay, So Scrapper, this is the first time you're getting
Speaker 5: my dinger.
Speaker 6: He said, Hey, trust me, there's no pain. Hey, he
Speaker 6: just got it.
Speaker 5: And and and Mark Mark when I when I'm not here,
Speaker 5: Mark tries to do the dinger but it doesn't quite
Speaker 5: doesn't quite doesn't.
Speaker 6: I get it anyway, all right?
Speaker 5: So also I wanted to mention and we have Discount
Speaker 5: Bass nine eight eighty eight. Describe what they get for that, Chris,
Speaker 5: Discount Bass dot Com nine eight eighty eight, and that's
Speaker 5: all in. Go ahead, Chris.
Speaker 9: Yeah, it's a tub to shower conversion.
Speaker 18: So we're going to rip out the existing tub and
Speaker 18: surround down to the studs and the subfloor.
Speaker 9: It'll be a new high quality.
Speaker 18: Acrylic pan, new backer board, new lifetime warranty, acrylic, new
Speaker 18: shower valve, new shower head, new plumbing, new shower door,
Speaker 18: So tear it all out, put it all back.
Speaker 5: Nine eight. Now are there upgrades from there? Sure there
Speaker 5: would be that they wanted to write.
Speaker 18: Absolutely, Yeah, So a color choice or a pattern on
Speaker 18: the acrylic. So if you wanted it a subway tile
Speaker 18: or a larger look, yep, colors the black or the
Speaker 18: brush chrome or something like that.
Speaker 9: That that adds a little bit of cost. Shelves, niche things,
Speaker 9: things of that nature.
Speaker 5: Now I talk a lot about perimeter drains and what
Speaker 5: about that. I mean, I mean, because I love permit
Speaker 5: or drains. Do you do those?
Speaker 1: Yeah?
Speaker 6: Absolutely, they're great.
Speaker 9: You're not standing on the drain when you're taking a shower.
Speaker 6: It's just off time, and it's so pretty.
Speaker 5: You have such a beautiful floor and then it's not clutter.
Speaker 5: Are they an upgrade or are they normally they are?
Speaker 9: They are an upgrade. You got to move the plumbing
Speaker 9: and the drain itself is actually fairly expensive and the
Speaker 9: pan changes in cost.
Speaker 6: Okay, I think well worth it.
Speaker 5: People. If it's especially for your dream home or your
Speaker 5: home right where you're going to be a while. It
Speaker 5: would be different if it's a transition home than nine
Speaker 5: eight eighty eight just as it is is good. And again,
Speaker 5: remember you can always get prices by going to discount
Speaker 5: bath dot com and you fill out information, then they
Speaker 5: send you a link. Then you do your video and upload.
Speaker 6: It to that link.
Speaker 5: And how close you can get pretty close with pricing.
Speaker 9: I know you can, because yeah we can. We can
Speaker 9: get real accurate, especially if we have an idea on
Speaker 9: the materials that they're after.
Speaker 5: All right, and so, deputy doll a deputy doc or
Speaker 5: you work. I thought I had something you were working on.
Speaker 5: Are you working on anything right now?
Speaker 17: Yeah, I'm trying to get this thing with the dentists
Speaker 17: straightened out.
Speaker 6: That's the one that was the.
Speaker 5: One I was thinking about.
Speaker 15: And I got a copy of the medical records, but
Speaker 15: they don't look like normal records. So I'm gonna try
Speaker 15: and get one of my friends, who's the dentist that
Speaker 15: you see on the dental board, take a look at it.
Speaker 17: See if you can help guide me.
Speaker 1: To what we need to do.
Speaker 5: All right? Good three three seven one three oh no,
Speaker 5: three h three Martino, you can call twenty four seven
Speaker 5: three oh three six two seven eight four sixty six.
Speaker 10: And we got a great attorney coming in tomorrow too,
Speaker 10: so everybody stay tuned.
Speaker 5: Yes, absolutely and we are here to help you to
Speaker 5: solve your problems, Answer your question, take your commaints.
Speaker 6: Three oh three Martina