1 00:00:02,240 --> 00:00:21,440 Speaker 1: This is pet Life Radio, Let's Talk Pets. 2 00:00:22,719 --> 00:00:25,920 Speaker 2: Hello, Katon, Doug Levers, Welcome to Best Beets for Pets. 3 00:00:26,000 --> 00:00:30,879 I'm your show host Michelle Fern. So you think your catfall, 4 00:00:30,960 --> 00:00:35,439 your dog, ball or feeder sounds very basic. Well it's not, 5 00:00:35,759 --> 00:00:39,240 and it's very important that it's the correct fit. The 6 00:00:39,320 --> 00:00:41,719 eating vessel for your pet should be the correct fit 7 00:00:41,920 --> 00:00:46,000 for your verbab My guests today created a product that 8 00:00:46,159 --> 00:00:48,280 is amazing. I can't like to tell you about it. 9 00:00:48,359 --> 00:00:49,799 Stay tuned, we'll be right back. 10 00:00:53,000 --> 00:00:56,719 Speaker 3: Take a bite out of your competition. 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Slash advertised today. 21 00:01:35,079 --> 00:01:47,439 Speaker 4: Let's Talk Pets on Petlifradio dot com. 22 00:01:47,640 --> 00:01:50,879 Speaker 2: Welcome back everyone. I'd like to welcome Debbie Mastic. She 23 00:01:51,159 --> 00:01:55,719 is the founder and creator of luck Trump. Welcome Debbie, 24 00:01:55,840 --> 00:01:58,359 thank you for having me. I'm very glad to have you. 25 00:01:58,799 --> 00:02:02,640 So let's hell everyone. What is fluff Trough? 26 00:02:03,040 --> 00:02:07,519 Speaker 5: Okay, So fluff Trough is something that I invented for 27 00:02:07,640 --> 00:02:11,639 my pug back in twenty eighteen. So I noticed that 28 00:02:11,759 --> 00:02:15,680 he struggled to eat from traditional feeders, and I tried 29 00:02:15,680 --> 00:02:18,919 a different variety of feeders with him, and none of 30 00:02:18,960 --> 00:02:22,439 them really made it easy for him to eat. So 31 00:02:22,680 --> 00:02:24,360 I was trying to think, what can I do to 32 00:02:24,400 --> 00:02:27,960 make this easier for him? And I got a three 33 00:02:28,039 --> 00:02:32,039 D printer and just started creating these like different types 34 00:02:32,080 --> 00:02:34,599 of bowls and came up with the fluff Trough. So 35 00:02:35,400 --> 00:02:39,199 it's the only feeder that has an open front design. 36 00:02:40,000 --> 00:02:43,400 So what makes it different is when a dogg or 37 00:02:43,479 --> 00:02:46,800 cat goes to eat from it, they can keep their 38 00:02:47,039 --> 00:02:49,639 neck and backstraight and that enables them to eat in 39 00:02:49,680 --> 00:02:52,879 the most comfortable and natural position possible. 40 00:02:53,319 --> 00:02:55,879 Speaker 2: Okay, let's go back to your pug. Is your pug 41 00:02:55,919 --> 00:02:56,719 still with us? 42 00:02:57,000 --> 00:02:59,439 Speaker 5: No, he passed away. He was quite old. 43 00:03:00,199 --> 00:03:02,560 Speaker 2: I'm sorry to hear that. Well, in memory of him, 44 00:03:02,719 --> 00:03:05,520 we'll talk about how he liked it. So, pugs are 45 00:03:05,560 --> 00:03:09,639 flat faced, and they definitely any kind of a flat 46 00:03:09,680 --> 00:03:13,360 faced dog or cat can have special issues and definitely 47 00:03:13,439 --> 00:03:16,800 needs a special feeder because of the fact that they're 48 00:03:16,800 --> 00:03:19,680 flat faced, and they could have I hope your dog 49 00:03:19,719 --> 00:03:22,759 didn't have this, but they could sometimes have respiratory issues 50 00:03:23,039 --> 00:03:26,039 because they're flat faced. Was that any of your concern 51 00:03:26,120 --> 00:03:27,719 when you designed the flat Chop. 52 00:03:28,039 --> 00:03:31,400 Speaker 5: Yeah, So pork Chop was getting older, and of course 53 00:03:31,439 --> 00:03:33,680 he was called pork Chop because he loved to eat. 54 00:03:33,879 --> 00:03:38,680 That was his favorite hobby and he struggled to get 55 00:03:38,840 --> 00:03:43,280 every single morsel in his mouth. So, you know, being 56 00:03:43,319 --> 00:03:46,039 a pug, he had the flat face which makes it difficult, 57 00:03:46,039 --> 00:03:48,599 as well as a short neck. And then he also 58 00:03:48,719 --> 00:03:53,039 got vestibular disease and that is a disease of the 59 00:03:53,120 --> 00:03:56,840 inner ear that impacts their balance. So you know, couple 60 00:03:56,919 --> 00:03:59,759 that with having a flat face, it was very difficult 61 00:03:59,759 --> 00:04:02,680 for him to eat. So with the fluff trough, it's 62 00:04:02,719 --> 00:04:06,360 got the open front and it's got a wide, flat, 63 00:04:06,479 --> 00:04:10,319 shallow surface area, so it made it much easier for 64 00:04:10,479 --> 00:04:14,439 him to access the food with a bowl. Whether your 65 00:04:14,639 --> 00:04:17,639 pet has a flat face or a regular snout that 66 00:04:17,639 --> 00:04:20,680 they are still sticking their face in a dark base 67 00:04:21,480 --> 00:04:24,160 and it's hard to like you know, eat around the 68 00:04:24,160 --> 00:04:26,959 corners of the bowl. So not only is it hard 69 00:04:26,959 --> 00:04:29,959 to access the food, it's really uncomfortable for their neck 70 00:04:30,279 --> 00:04:32,800 and it's hard to eat and breathe at the same time. 71 00:04:32,879 --> 00:04:34,759 And when they have their face kind of stuck in 72 00:04:34,759 --> 00:04:37,839 a bowl, they can't keep an eye on their surroundings 73 00:04:37,879 --> 00:04:40,480 and animals when they eat. They naturally like a safe 74 00:04:40,560 --> 00:04:42,680 environment and be able to look out for predators or 75 00:04:42,720 --> 00:04:45,439 anyone who may be, you know, trying to steal their food. 76 00:04:45,959 --> 00:04:49,319 So with por chop, this design really helped and it 77 00:04:49,360 --> 00:04:50,879 made it much easier for him to eat. 78 00:04:51,199 --> 00:04:54,199 Speaker 2: Okay, let's touch on the different types of dogs, because 79 00:04:54,399 --> 00:04:56,560 it's funny. In my household, we had one with a 80 00:04:56,600 --> 00:04:59,519 beard to have an ease and then I didn't know 81 00:04:59,560 --> 00:05:02,920 why dawn on me for a little while. Why My 82 00:05:03,759 --> 00:05:06,680 boy by now husband used to call my dog snout boy. 83 00:05:07,079 --> 00:05:10,879 But he grew up with dogs that had beards and 84 00:05:10,920 --> 00:05:13,720 their snouts are not as long. And mister Zeus was 85 00:05:13,800 --> 00:05:18,079 a flat hair Retriever border calling mix, so long snout, 86 00:05:18,480 --> 00:05:21,079 so you have I guess those are about the three 87 00:05:21,120 --> 00:05:24,839 types of dog faces. Cats, of course don't like their 88 00:05:24,879 --> 00:05:27,120 whiskers to touch the edge of the bowl, so there's 89 00:05:27,160 --> 00:05:30,079 a challenge with cats as well. Now the fluff trough 90 00:05:30,199 --> 00:05:33,040 is also good for cats, and keeping that in mind 91 00:05:33,079 --> 00:05:36,120 that it's a wide trough, so it's not going to 92 00:05:36,680 --> 00:05:37,839 hit their whiskers. 93 00:05:38,040 --> 00:05:41,920 Speaker 5: Yes, absolutely so. While I originally designed this product for 94 00:05:42,040 --> 00:05:45,680 pork chop and it started becoming really popular in the 95 00:05:45,720 --> 00:05:49,240 pug community, the French bulldog community. What what happen is 96 00:05:49,279 --> 00:05:52,360 someone would buy the fluff trough for their pug, but 97 00:05:52,480 --> 00:05:56,240 then they noticed that their Golden retriever tried to eat 98 00:05:56,240 --> 00:05:58,439 from the bowl and ended up preferring to eat from 99 00:05:58,439 --> 00:06:00,879 the bowl, or the cat enjoyed eating from the bowl, 100 00:06:01,040 --> 00:06:04,040 So all the animals in the house would show a 101 00:06:04,160 --> 00:06:07,800 very strong preference for the fluff trough because it's actually 102 00:06:08,240 --> 00:06:11,199 much more ergonomic and comfortable for all breeds. You don't 103 00:06:11,319 --> 00:06:14,079 have to have a flat face to enjoy the benefits 104 00:06:14,079 --> 00:06:17,240 of the design. And then that's how it's really grown 105 00:06:17,519 --> 00:06:19,879 is people are buying it for their pugs, but then 106 00:06:20,079 --> 00:06:23,639 it works really well for all breeds. And now we 107 00:06:23,720 --> 00:06:26,519 have the standard sized fluff trough, which is good for 108 00:06:26,680 --> 00:06:30,279 small to medium dogs. And then we have our fluff 109 00:06:30,279 --> 00:06:33,560 troffic cell which is for larger dogs. 110 00:06:33,800 --> 00:06:36,680 Speaker 2: And how about for cats? Is it the same size 111 00:06:36,720 --> 00:06:39,160 for cats? Is there a smaller one for cats? 112 00:06:39,399 --> 00:06:42,199 Speaker 5: Yeah? So good question. The small dog the standard one. 113 00:06:42,279 --> 00:06:45,519 It actually works perfect for cats as well, and like 114 00:06:45,560 --> 00:06:49,040 you said, because it has that wide, shallow shape, it 115 00:06:49,120 --> 00:06:52,639 prevents them from getting whisker fatigue, so it works fantastic 116 00:06:52,680 --> 00:06:53,240 for cats. 117 00:06:53,600 --> 00:06:57,240 Speaker 2: Okay, so it can be elevated. How much can it 118 00:06:57,279 --> 00:06:57,959 be elevated? 119 00:06:58,480 --> 00:07:01,519 Speaker 5: So currently we have the standard size and the fluff 120 00:07:01,560 --> 00:07:05,759 traffic cell, and in order to elevate the bull to 121 00:07:05,839 --> 00:07:07,680 be the perfect height for your pet, if it's not 122 00:07:07,800 --> 00:07:12,639 already the perfect height, we have stackable lift kits. So 123 00:07:12,720 --> 00:07:16,120 these are little lifts that you can attach to the 124 00:07:16,399 --> 00:07:19,959 bottom of the fluff trough legs and the lift kits 125 00:07:20,000 --> 00:07:24,399 fit both sizes, so you can raise the fluff trough 126 00:07:24,800 --> 00:07:27,920 to be the perfect height for your pet. Right now, 127 00:07:27,959 --> 00:07:32,639 the standard size works really universally for cats and small dogs, 128 00:07:32,879 --> 00:07:35,120 but some small dogs you know, are a little taller, 129 00:07:35,199 --> 00:07:37,399 have longer legs, so you might want to add some 130 00:07:37,480 --> 00:07:40,639 lifts to that. And then the fluff traffic cell that 131 00:07:40,720 --> 00:07:44,319 works really good for like English bulldog size. And then 132 00:07:44,360 --> 00:07:46,839 if you have a taller dog, then you know, I 133 00:07:46,879 --> 00:07:48,680 suggest adding more lift kits. 134 00:07:48,920 --> 00:07:49,959 Speaker 2: How high can it go up? 135 00:07:50,279 --> 00:07:53,199 Speaker 5: It can go as high as as many lift kits 136 00:07:53,240 --> 00:07:54,920 as you want to add to it. I mean, I've 137 00:07:54,920 --> 00:07:58,800 seen people use them for their great gains. 138 00:07:58,879 --> 00:08:02,560 Speaker 2: Even's wintering Irish wolf found a great day because they 139 00:08:02,600 --> 00:08:06,439 can be very large. And then my nephew dog Blue, 140 00:08:06,920 --> 00:08:09,160 he's a hound that I cannot recall the name of. 141 00:08:09,240 --> 00:08:12,120 He is about one hundred and fifty pounds huge, but 142 00:08:12,199 --> 00:08:15,600 he would probably be a good candidate for the fluff truff. 143 00:08:16,199 --> 00:08:19,319 Speaker 5: Yes, with the fluff Traffic cell, it's really wide, so 144 00:08:19,600 --> 00:08:22,439 those dogs that kind of have bigger faces, they're not 145 00:08:22,560 --> 00:08:25,920 squeezing their big head in a bowl. It's much more 146 00:08:25,959 --> 00:08:28,879 comfortable for them. And with the wide surface area, you 147 00:08:28,920 --> 00:08:31,920 can spread the food out and that helps prevent them 148 00:08:31,920 --> 00:08:34,559 from taking big gulps of food because in a bowl 149 00:08:34,879 --> 00:08:37,240 the food tends to pile up, you know, when they're 150 00:08:37,240 --> 00:08:39,120 taking these gulps of food, But when you spread it 151 00:08:39,159 --> 00:08:43,000 out along the wide surface area, it's just healthier for them. 152 00:08:43,320 --> 00:08:45,960 Speaker 2: I think you might have answered my next question, But 153 00:08:47,000 --> 00:08:50,440 what makes it that recommended. Now, we talked about that 154 00:08:50,440 --> 00:08:54,399 they can eat better, you know, better digestion, So that's one. 155 00:08:55,039 --> 00:08:59,440 Speaker 5: Yes, it promotes better digestion. It helps reduce risk of 156 00:08:59,559 --> 00:09:03,720 choke and coughing while they eat because they're not getting 157 00:09:03,759 --> 00:09:05,919 a lot of extra air when they eat, and they're 158 00:09:05,960 --> 00:09:08,960 not eating with their neck at a ninety degree angle 159 00:09:09,559 --> 00:09:13,120 typically with a bowl, whether the bowl is elevated or not, 160 00:09:13,720 --> 00:09:16,279 the dog or cat is bending their neck down to 161 00:09:16,399 --> 00:09:19,840 eat out of this bowl. And what's happening is the 162 00:09:19,879 --> 00:09:24,080 food is fighting gravity as it goes, you know, up 163 00:09:24,159 --> 00:09:27,399 the dog's esophagus instead of them being eating at a 164 00:09:27,399 --> 00:09:30,200 straight angle with a straight neck. They're fighting gravity when 165 00:09:30,279 --> 00:09:33,759 they eat. The bowl also is made with premium materials, 166 00:09:33,799 --> 00:09:37,600 so we have different insert options. You can get a 167 00:09:37,639 --> 00:09:42,200 FDA silicone insert, a three or four grade stainless steel insert, 168 00:09:42,799 --> 00:09:46,519 or a FDA silicone slow feeder insert and they're all 169 00:09:46,639 --> 00:09:48,559 those that recommended materials. 170 00:09:48,840 --> 00:09:52,080 Speaker 2: Okay, we're gonna talk more about the inserts and the 171 00:09:52,159 --> 00:09:54,879 colors choices as soon as we get back from our 172 00:09:54,960 --> 00:09:56,200 rak Well we write back. 173 00:09:58,480 --> 00:10:00,480 Speaker 6: Begging to hear more of your favorite show. 174 00:10:00,759 --> 00:10:01,240 Speaker 1: Horful. 175 00:10:01,320 --> 00:10:04,440 Speaker 6: Episodes of all our shows are available on demand. Go 176 00:10:04,559 --> 00:10:07,639 to Petlife Radio dot com to fed our entire lineup 177 00:10:07,720 --> 00:10:11,559 of possom pet podcasts. Also dig us up in iHeartRadio, 178 00:10:11,720 --> 00:10:19,200 dan iTunes, Let's Talk Pats lived only from pet Life Radio, Let's. 179 00:10:18,919 --> 00:10:22,519 Speaker 1: Talk Past, Let's Done Pets at Life Radio, Heatlife. 180 00:10:22,200 --> 00:10:33,759 Speaker 7: Radio, pet Live Radio dot Com. 181 00:10:34,120 --> 00:10:37,440 Speaker 2: Welcome back everyone. We're talking to Debbie Masti. She is 182 00:10:37,480 --> 00:10:41,840 the creator of the fluff trough. So, Debbie, we talked 183 00:10:41,840 --> 00:10:45,159 about the different inserts. Does it also come in different colors? 184 00:10:45,519 --> 00:10:48,000 And can you have more than one insert? Is it 185 00:10:48,039 --> 00:10:50,200 a good idea to have an extra insert on hand? 186 00:10:50,639 --> 00:10:53,360 Speaker 5: Yeah, So the standard sized fluff trough, which is the 187 00:10:53,399 --> 00:10:56,440 original one that I had designed for my pug, that 188 00:10:56,600 --> 00:11:00,559 comes in black, gray, teal, and purple, So we have 189 00:11:00,600 --> 00:11:03,480 those two fun colors, and then you know, the standard 190 00:11:03,480 --> 00:11:06,879 color is the black and gray that would match any household. 191 00:11:07,399 --> 00:11:12,480 And the inserts are interchangeable. So some people choose to 192 00:11:12,639 --> 00:11:15,080 have two fluff troughs and they have one with the 193 00:11:15,440 --> 00:11:18,519 silicone insert and then they use one with the stainless 194 00:11:18,559 --> 00:11:22,120 steel insert for water and the silicone for food. Or 195 00:11:22,159 --> 00:11:25,080 some people are like, I want to have a stainless 196 00:11:25,080 --> 00:11:28,559 steel for both fluff troughs, and they get two stainless 197 00:11:28,600 --> 00:11:31,399 steel fluff through sets. They use one for food and 198 00:11:31,720 --> 00:11:35,159 one for water. The great thing about the FDA silicone 199 00:11:35,200 --> 00:11:38,039 inserts is those are microwave safe, so if you do 200 00:11:38,200 --> 00:11:40,240 like to heat up your pets food a little bit, 201 00:11:40,639 --> 00:11:43,840 it can go in the microwave. They're all dishwasher safe, 202 00:11:44,159 --> 00:11:46,399 and a lot of people do like having an extra 203 00:11:46,440 --> 00:11:50,120 insert because they can feed their pet breakfast. Their pet 204 00:11:50,159 --> 00:11:52,919 is then eating, they throw the insert in the dishwasher, 205 00:11:53,000 --> 00:11:55,879 and then they have a backup insert for dinner. The 206 00:11:55,919 --> 00:11:59,399 fluff traffic sel right now, that only comes in black 207 00:11:59,399 --> 00:12:03,080 and gray, and we currently have the FT silicone insert 208 00:12:03,120 --> 00:12:07,200 for that and the binge blocker slow feeder insert, and 209 00:12:07,240 --> 00:12:10,240 we're working on releasing the stainless steel insert for that one. 210 00:12:10,360 --> 00:12:14,240 Speaker 2: Okay, wonderful. And I was curious about cleaning it and 211 00:12:14,279 --> 00:12:18,480 heating it. This might be a whammy question, but that's 212 00:12:18,480 --> 00:12:22,600 where my head goes. What about sanitizing and keeping it 213 00:12:22,759 --> 00:12:25,639 safe if you don't have a dishwasher. 214 00:12:25,279 --> 00:12:27,440 Speaker 5: Yeah, that's a good question, so you are able to 215 00:12:27,559 --> 00:12:31,240 hand wash it. The great thing about the materials that 216 00:12:31,440 --> 00:12:34,879 we use, even though they are dishwasher safe, if you 217 00:12:34,879 --> 00:12:39,000 don't have a dishwasher, there's still non porous. So a 218 00:12:39,120 --> 00:12:42,919 non porous means they're not going to harbor bacteria. So 219 00:12:43,320 --> 00:12:46,000 what we recommend is if you can't put it in 220 00:12:46,039 --> 00:12:49,600 the dishwasher, just you know, washing it with hot water 221 00:12:50,000 --> 00:12:51,960 and soap on a daily basis. 222 00:12:52,279 --> 00:12:55,080 Speaker 2: Well, that's good to know because sometimes you have more 223 00:12:55,120 --> 00:12:57,320 than one for a babe, and even though they have 224 00:12:57,440 --> 00:13:00,480 their own feeders, you know, their own fluff trip, they 225 00:13:00,759 --> 00:13:05,879 sometimes will mix or sometimes cats like dog food, dogs 226 00:13:05,919 --> 00:13:09,120 like cat food. It happens. I've seen it happen. So 227 00:13:09,720 --> 00:13:12,720 it's good that it's non pores and that it can 228 00:13:12,759 --> 00:13:14,679 be cleaned if you're traveling or something, or if you 229 00:13:14,720 --> 00:13:16,799 just don't have a dishwasher, it can be easily cleaned. 230 00:13:17,320 --> 00:13:20,679 What about do you have any special customer stories you 231 00:13:20,679 --> 00:13:21,639 can share with us? 232 00:13:22,080 --> 00:13:26,399 Speaker 5: Yeah, so we actually get a lot of special customer stories. 233 00:13:26,440 --> 00:13:29,639 We get them on a daily basis, and I enjoy 234 00:13:29,840 --> 00:13:33,399 reading all of them. They keep me very motivated, you know, 235 00:13:33,600 --> 00:13:37,120 when we're having the more difficult parts of running the business. 236 00:13:37,440 --> 00:13:40,440 But you know something funny that has happened over time 237 00:13:40,639 --> 00:13:43,000 is someone will get a fluff trot for their pet 238 00:13:43,039 --> 00:13:47,480 at home and then they go on vacation and they 239 00:13:47,480 --> 00:13:49,639 don't bring the fluff trough. They just think, I'm just 240 00:13:49,679 --> 00:13:52,000 going to use the bulls that we have at our 241 00:13:52,080 --> 00:13:55,679 vacation home or at the hotel, and what ends up 242 00:13:55,759 --> 00:13:59,559 happening is their pet refuses to go back to our. 243 00:13:59,480 --> 00:14:02,639 Speaker 2: Regular That makes a lot of sense because the dog 244 00:14:02,679 --> 00:14:05,120 is getting used to eating a certain way and it's 245 00:14:05,159 --> 00:14:08,399 more comfortable for your dog. And I'm saying dog, it 246 00:14:08,440 --> 00:14:10,840 can for cats too, but it sounds like you have 247 00:14:10,879 --> 00:14:14,799 a little bit more of a dog clientele than a cat. 248 00:14:15,600 --> 00:14:18,480 Speaker 5: Yes, right now. You know, this product really started with 249 00:14:18,679 --> 00:14:21,960 the dog community, but we are starting to get more 250 00:14:22,000 --> 00:14:25,360 awareness in the cat community. But you're right, kind of 251 00:14:25,399 --> 00:14:28,159 once they get used to it, it's really hard for them. 252 00:14:28,200 --> 00:14:31,519 Like something I tell people is when you feed your 253 00:14:31,600 --> 00:14:34,639 dog from a bowl, I want you to imagine eating 254 00:14:34,679 --> 00:14:38,240 a bowl of spaghetty with your hands tied behind your 255 00:14:38,279 --> 00:14:43,279 back with no silverware. Like that is the equivalent of us, 256 00:14:43,840 --> 00:14:46,240 you know, putting food in a dog bowl or a 257 00:14:46,279 --> 00:14:49,399 cat bule and setting it on the ground and expecting 258 00:14:49,399 --> 00:14:53,360 them to eat that way. It's very difficult, definitely a challenge. 259 00:14:53,639 --> 00:14:56,360 From what you described and what I've experienced with the 260 00:14:56,360 --> 00:14:58,960 fluff tuff is it seems very easy to travel. It's 261 00:14:59,000 --> 00:15:01,799 easy to travel with. It's not the smallest bull. The 262 00:15:01,840 --> 00:15:04,759 fluff trough, you know, it's larger than a traditional bull. 263 00:15:04,840 --> 00:15:07,360 Because you want to give your pet more space to 264 00:15:07,399 --> 00:15:09,879 eat from. You don't want them, you know, squeezing their 265 00:15:09,919 --> 00:15:12,720 face in a dark space to eat. So a lot 266 00:15:12,799 --> 00:15:17,120 of people have either started traveling with them, or they 267 00:15:17,200 --> 00:15:21,440 buy a second set to keep at their vacation home 268 00:15:21,639 --> 00:15:25,600 or keep it in their RV. We had one customer 269 00:15:25,639 --> 00:15:27,799 email us she had gone on a road trip with 270 00:15:27,879 --> 00:15:30,720 her dog and they stopped on the side of the 271 00:15:30,799 --> 00:15:33,440 road just to take your break and feed her dog, 272 00:15:33,799 --> 00:15:36,840 and she set the fluff trough on top of her 273 00:15:36,919 --> 00:15:40,960 car and she forgot it, so she drove off the 274 00:15:41,080 --> 00:15:44,440 road and didn't realize the fluff trough had flown off 275 00:15:44,480 --> 00:15:46,600 of her car on the highway. And then as soon 276 00:15:46,600 --> 00:15:49,960 as she got to her next destination, she ended up 277 00:15:50,080 --> 00:15:52,320 ordering a new one right away because her dog wouldn't 278 00:15:52,320 --> 00:15:53,879 eat from a regular bull anymore. 279 00:15:54,320 --> 00:15:57,240 Speaker 2: Oh my gosh, that's a funny story. But being a 280 00:15:57,279 --> 00:16:00,519 pet parent, we do get distracted with them, so, especially 281 00:16:00,679 --> 00:16:03,480 when they're in a strange environment that is a funny story. 282 00:16:03,759 --> 00:16:07,120 What about do people sometimes buy like the Excel fluff 283 00:16:07,120 --> 00:16:11,039 trough and maybe take the smaller one when they travel 284 00:16:11,840 --> 00:16:14,919 or it's not feasible to do that because it's if 285 00:16:14,960 --> 00:16:17,480 your dog needs extra large, your dog needs the extra 286 00:16:17,559 --> 00:16:18,360 large size. 287 00:16:18,600 --> 00:16:21,080 Speaker 5: Yes, that's typically the case, but some dogs could go 288 00:16:21,240 --> 00:16:23,399 between both. So some people do that where they keep 289 00:16:23,440 --> 00:16:25,799 the XL at home and then they do get the 290 00:16:25,799 --> 00:16:27,720 standard size to travel with. 291 00:16:28,000 --> 00:16:32,039 Speaker 2: Okay, well, you've explained the fluff truff so well and 292 00:16:32,120 --> 00:16:35,759 I love the stories. Is there anything coming up that 293 00:16:35,840 --> 00:16:39,000 you're adding on to besides the different inserts on the Excel? 294 00:16:39,440 --> 00:16:43,759 Speaker 5: So, yes, we want to also release an attachable licking 295 00:16:43,799 --> 00:16:47,080 that for the Excel. It's something that we currently have 296 00:16:47,200 --> 00:16:50,559 for the standard fluff trough. And are you familiar with 297 00:16:50,799 --> 00:16:54,879 licking Matt's Michelle? Oh yeah, okay, So what makes the 298 00:16:54,919 --> 00:16:57,639 fluff trough licking that so different is we have this 299 00:16:58,039 --> 00:17:01,159 stand that you attach to the fluff trough and then 300 00:17:01,200 --> 00:17:04,799 you set the silicone licking mat on it, so it's 301 00:17:04,920 --> 00:17:07,880 actually it's sitting on the fluff trough, so your dog 302 00:17:08,039 --> 00:17:11,920 or cat can lick on it in a very ergonomic angle. 303 00:17:11,960 --> 00:17:15,319 They're not bending their net typically licking mats. People either 304 00:17:15,359 --> 00:17:17,720 set them on the floor so their pet is bending 305 00:17:17,720 --> 00:17:21,160 their neck down for a prolonged period licking the mat, 306 00:17:21,400 --> 00:17:23,400 or they suction them to the wall and then the 307 00:17:23,799 --> 00:17:26,559 pet is bending their neck up for a prolonged period 308 00:17:26,920 --> 00:17:29,680 licking the mat. This one sits on the fluff trough 309 00:17:29,960 --> 00:17:32,799 in an ergonomic way so that the pet is standing 310 00:17:32,839 --> 00:17:36,079 there in a very natural position licking the mat. And 311 00:17:36,240 --> 00:17:38,000 you know, we're starting to come up with more like 312 00:17:38,319 --> 00:17:42,039 licking matt recipes that we've been sharing with customers just 313 00:17:42,079 --> 00:17:45,720 to help people get creative give their pets something different. 314 00:17:46,000 --> 00:17:49,160 But for the Xcel product, we also want to you know, 315 00:17:49,200 --> 00:17:51,160 release that product in the future. 316 00:17:51,480 --> 00:17:54,160 Speaker 2: Okay, thanks for sharing that about the lick mat. Could 317 00:17:54,200 --> 00:17:56,920 you also and I've done this because I live in 318 00:17:57,000 --> 00:17:59,200 a very warm climate and I know right now it's 319 00:17:59,240 --> 00:18:01,880 a little and where most of the people here are 320 00:18:01,920 --> 00:18:06,000 switches the US, but could you also put maybe a 321 00:18:06,039 --> 00:18:08,640 liquid in the lick mat and freeze it. 322 00:18:09,000 --> 00:18:12,200 Speaker 5: Yes, we actually have a lot of customers they'll even 323 00:18:12,240 --> 00:18:16,480 freeze like a yogurt, or they'll make like a watermelon 324 00:18:16,839 --> 00:18:20,000 puree and they'll set it on the lick mat and 325 00:18:20,039 --> 00:18:23,519 they freeze it and then that just ends up prolonging 326 00:18:23,720 --> 00:18:27,599 the dog's time, you know, licking the mat. And I 327 00:18:27,640 --> 00:18:29,839 think it's interesting because I get feedback from a lot 328 00:18:29,839 --> 00:18:33,000 of customers that they work remote and when they need 329 00:18:33,039 --> 00:18:35,400 to go into like a zoom meeting where they're not 330 00:18:36,039 --> 00:18:38,720 they need to not be disturbed, they get their frozen 331 00:18:38,759 --> 00:18:41,720 licking mat out and they set it out for their pet. 332 00:18:41,839 --> 00:18:45,440 The other way people use it a lot is if 333 00:18:45,480 --> 00:18:48,240 they have to take their dog to some sort of 334 00:18:48,599 --> 00:18:52,279 therapy or grooming appointment, they will take their fluff trough 335 00:18:52,599 --> 00:18:54,880 with the licking mat and put a snack on it, 336 00:18:54,960 --> 00:18:57,319 and it keeps their dog occupied when they're getting like 337 00:18:57,640 --> 00:19:01,759 acupuncture or laser therapy or some sort of grooming. And 338 00:19:02,400 --> 00:19:06,880 we actually it's have been requested from some veterinarian hospitals 339 00:19:07,240 --> 00:19:10,200 to get fluff troffs in licking mats because it's working 340 00:19:10,240 --> 00:19:12,240 really well for their hospital patients. 341 00:19:12,519 --> 00:19:16,400 Speaker 2: Oh that's great news. Yes, okay, Debbie, thank you so 342 00:19:16,559 --> 00:19:18,680 much for coming on Best Bets for Pets and telling 343 00:19:18,799 --> 00:19:22,559 us all about the fluff truff. I'm excited to check 344 00:19:22,559 --> 00:19:25,839 out that lickmat. Where can people buy their own fluff 345 00:19:25,880 --> 00:19:30,240 truff And when will the lick mat attachment be out approximately, So. 346 00:19:30,440 --> 00:19:33,559 Speaker 5: The best place to purchase our full range of products 347 00:19:33,680 --> 00:19:37,680 is fluff trough dot com. That's our website and we 348 00:19:37,799 --> 00:19:41,440 do ship to all countries. We have a store locator 349 00:19:41,480 --> 00:19:43,960 at the top of the page because we are locally 350 00:19:44,279 --> 00:19:47,039 distributed in about twelve countries now, so if you are 351 00:19:47,039 --> 00:19:50,279 in another country, check that store locator. We also are 352 00:19:50,440 --> 00:19:52,920 in local retailers in the US, so you could just 353 00:19:53,000 --> 00:19:54,759 check to see if you know we're in one of 354 00:19:54,839 --> 00:19:59,599 your local retailers. The attachable liking mat is already available 355 00:19:59,640 --> 00:20:02,839 on the web site for the standard sized fluff Truck, 356 00:20:02,960 --> 00:20:06,240 and we're hoping to release the attachable looking mat for 357 00:20:06,400 --> 00:20:08,400 the excel you know by this fall. 358 00:20:08,759 --> 00:20:12,680 Speaker 2: Okay, that is wonderful. Well, thank you so much for 359 00:20:12,720 --> 00:20:15,400 creating the fluff Truck and all it does to help 360 00:20:15,440 --> 00:20:20,839 our ferbabes with aiding digestion, being ergonomic, and just making 361 00:20:20,839 --> 00:20:24,079 them more comfortable overall, because that's important. We want our 362 00:20:24,119 --> 00:20:27,799 dogs and cats to be comfortable. So thank you again 363 00:20:27,839 --> 00:20:29,440 for coming on Best Bets for Pets. 364 00:20:29,720 --> 00:20:32,200 Speaker 5: Thank you so much for having me. This is really fun. 365 00:20:32,440 --> 00:20:35,319 Speaker 2: Glad you had a good time. We're woofs in me als, 366 00:20:35,400 --> 00:20:37,880 you know. What's not to love, right, I hope you 367 00:20:37,880 --> 00:20:41,480 all enjoyed this show. The Fluff Truck is a really 368 00:20:41,559 --> 00:20:44,160 fabulous feeder. I hope you have the chance to check 369 00:20:44,200 --> 00:20:46,640 it out at fluff truck dot com. I want to 370 00:20:46,680 --> 00:20:49,480 thank Debbie Mastic for coming on Best Bets for Pets 371 00:20:49,880 --> 00:20:54,599 thanks to my listening audience. Wow, almost fifteen years of 372 00:20:54,680 --> 00:20:58,000 Best Bets for Pets incredible. I want to thank my 373 00:20:58,079 --> 00:21:01,599 producer Mark Winter for working magic and making Best Bets 374 00:21:01,640 --> 00:21:05,400 for Pets sound amazing for all of my listeners. And 375 00:21:05,559 --> 00:21:09,759 of course thanks to my tester Cooper and Bailey for 376 00:21:10,039 --> 00:21:12,880 checking out the fluff trop And thanks to my cat 377 00:21:12,960 --> 00:21:18,960 crew that they assisted, Charlie, Molly and Dennis. And remember 378 00:21:19,000 --> 00:21:21,880 you never know what will happen next on Bestpects for Pets. 379 00:21:22,720 --> 00:21:27,759 Speaker 4: Let's talk Bets every week on demand only on Petlifradio 380 00:21:28,079 --> 00:21:42,200 dot com.