Speaker 1: Yea ripped up, didn't need advice. Who you don't have to.
Speaker 2: Come running just as fast as we can.
Speaker 1: Shooter's gonna help come.
Speaker 3: Ma Dix is the Troubleshooter Show. No Tom Martino, No
Speaker 3: Tom Martino here, Welcome to the show.
Speaker 4: As you can see if you're streaming this show. In
Speaker 4: the wide shot, I got a resident Deputy Dmitri here,
Speaker 4: Deputy Deputy Bow and deputy doc. In the studio, we
Speaker 4: have Mark Schmanski here from Genesis Total Exteriors dot Com.
Speaker 4: A fine person and company. You know the reason I
Speaker 4: say that, God Almighty, and I don't mean that in
Speaker 4: a disrespectful way, but that the stories we hear about contracting,
Speaker 4: my God, do you know how many days people I mean,
Speaker 4: how many times people call me over the days saying
Speaker 4: I put money down never saw him again, whether it's roofing, siding, windows, decks,
Speaker 4: everything that he does outside stuff and when the weather
Speaker 4: gets a little nasty, he turns his attention indoors. He
Speaker 4: also does mold mediation or remediation.
Speaker 3: I should say he does mold uh detection and remediation
Speaker 3: gets rid of it, doesn't scare people unduly. Of course,
Speaker 3: honesty is his Hallmark.
Speaker 4: But I just want to say this because I'm I'm
Speaker 4: really pissed at the industry. Mark no one, no one,
Speaker 4: no one. And by the way, let me invite callers.
Speaker 4: Three oh three seven one three talk three O three
Speaker 4: seven one three eight two five five. That's our regular
Speaker 4: line when we're here, but we also have three oh
Speaker 4: three Martino. Now that number goes to the studio when
Speaker 4: or here, and it goes to our voicemail when we're not.
Speaker 4: And I will tell you Kachina colorI, my producer will
Speaker 4: tell you she checks every day and we'll call you back.
Speaker 5: So if you leave a number, we will call you back.
Speaker 4: That's three oh three Martino, three O three six two
Speaker 4: seven eight four sixty six. And you can text me.
Speaker 4: We have a line here at iHeart. It's a short
Speaker 4: code they call it. You just put that in for
Speaker 4: the number and put tom in the message and I'll
Speaker 4: get it five seven seven three nine.
Speaker 5: I read each and every text.
Speaker 4: Also, you can text me at my private Google Voice number,
Speaker 4: and that is three oh three seven. Excuse me, no, no,
Speaker 4: My Google Voice number is seven four seven. I just
Speaker 4: picked that from anywhere. You can pick any number you want,
Speaker 4: seven four seven because I.
Speaker 3: Like big jets nine nine nine.
Speaker 4: Because I like near perfect scores and fifty two eighty.
Speaker 4: So it's seven four seven nine nine nine fifty to
Speaker 4: eighty for the Mile High City. Seven four seven nine
Speaker 4: nine nine fifty two eighty. Okay, back to Mark Mark.
Speaker 4: No one is enforcing the.
Speaker 3: Contractors Trust Act.
Speaker 5: No one. It pisses me off. I mean, I I
Speaker 5: can believe that.
Speaker 6: I mean, I think it's something that I mean, number one,
Speaker 6: try to get some type of government official to do
Speaker 6: anything with it, and then you know, I yeah, I mean,
Speaker 6: we have a fund that we keep separately for jobs
Speaker 6: that come in and they're if they're being paid in advance,
Speaker 6: you know. But a lot of times too, it's as
Speaker 6: soon that money comes in, it goes out to pay
Speaker 6: for the material.
Speaker 5: Well, of course it does.
Speaker 4: But but but what you can't do is buy a
Speaker 4: picked up truck or braces for the kids, you know.
Speaker 6: I yeah, Sometimes you see this contractor showing up in
Speaker 6: these great big four wheel drive pickup trucks with a
Speaker 6: huge oversized wheels, and like, how are you paying for that?
Speaker 5: I mean, that's that's just crazy. Anyway, bottom line is that.
Speaker 4: The Contractors Trust Act has no teeth in the state
Speaker 4: of Colorado, and I think we should give it some teeth.
Speaker 4: We should have some built in penalties or something without
Speaker 4: people having to do a civil case. But here's the
Speaker 4: bottom line. The biggest problem in all of roofing, home construction, everything,
Speaker 4: even major car repairs, money down.
Speaker 5: It sucks money down.
Speaker 4: Now, I say, if you can don't put any money down,
Speaker 4: there are times, and I don't say that is a
Speaker 4: condition for being on my show or being on my
Speaker 4: referral list.
Speaker 5: It's not a condition.
Speaker 4: But I will tell you no matter who you're dealing with,
Speaker 4: it's the safest way to do it.
Speaker 5: But if you must.
Speaker 4: Put money down, there are ways to do it to
Speaker 4: protect yourself. You can pay when materials are ordered in
Speaker 4: your name, and you can verify it and make sure
Speaker 4: it's in your name, so if the contractor go belly up,
Speaker 4: you could pay the balance of that order and get
Speaker 4: the stuff. Second, you can pay when materials are delivered.
Speaker 4: You can pay when work starts, you can pay us
Speaker 4: work progresses. But this is the number one problem with contracting.
Speaker 4: So get your calls in three oh three seven one
Speaker 4: three talks seven one three, eight, two five five, Any
Speaker 4: follow ups deputy doc or bow. First, I'll start with you,
Speaker 4: and then we'll see is a major mark major on yet?
Speaker 3: Yep, yep, Oh wonderful. Why didn't you chime in?
Speaker 5: Big mouth?
Speaker 3: Come on?
Speaker 4: Now he's not gonna for sure because I just said,
Speaker 4: big mouths stop it?
Speaker 5: Hey, why didn't you chime in on this? The money
Speaker 5: down thing?
Speaker 3: Come on? How much do we hear so we harp
Speaker 3: on it all the time. I mean, it's crazy. If
Speaker 3: people don't listen, they don't listen.
Speaker 4: So I got a text here meeting with pat tonight
Speaker 4: to sign on the dotted line. Okay, now we got
Speaker 4: one here. Just wanted to give you a shout out.
Speaker 4: That was for my other company, by the way, and
Speaker 4: I didn't mean to read that, I just saw it.
Speaker 4: But thank you, by the way, we love you at
Speaker 4: Wave eight Wealth Management, and honest to God know we're
Speaker 4: having wonderful, wonderful results.
Speaker 3: Just wanted to give you a shout out to Fuller Law.
Speaker 4: Though our case isn't done yet, man has his team
Speaker 4: treated us with the utmost respect, me and my family.
Speaker 5: They always keep us notified.
Speaker 4: I'm glad I listened to your show you know what,
Speaker 4: and chose Fuller law mark. That does my heart really,
Speaker 4: honest to God, it fills it with joy when I
Speaker 4: know seriously that our people are just all we're all
Speaker 4: pulling together to keep the brand, to keep the name,
Speaker 4: the referraless name, that the company's name, fuller law a genesis,
Speaker 4: total exterience, all of my people. This is truly. You
Speaker 4: can't fake it and make it. You can't only for
Speaker 4: a little while. You know, phonies are the worst thing
Speaker 4: in the world. So I'm happy that you are getting
Speaker 4: good results because we care, We really do.
Speaker 5: And speaking of caring, I don't know.
Speaker 4: If you've been keeping track of the news lately, but
Speaker 4: there are people literally going nuts around the country and
Speaker 4: this Trump derangement syndrome is running strong. Do you know
Speaker 4: that's sixty percent? Sixty No, it's actually fifty seven percent.
Speaker 4: Let me just put it here, but okay, here it is,
Speaker 4: I say, fifty seven.
Speaker 5: Oh I'm sorry.
Speaker 3: No, no, no, no, no no.
Speaker 4: Our reason surveyed by Spruce reveals sixty four percent of
Speaker 4: Americans feel election related stress and therefore are either canceling
Speaker 4: or altering plans to be with people of the other philosophies.
Speaker 4: Does that bring that what's horrible? Now seriously, now, Licken,
Speaker 4: I gotta tell you my family. My family is liberal,
Speaker 4: every one of them except me. They hate Trump. I
Speaker 4: don't even know how they reconcile some of the progressive thoughts,
Speaker 4: but they do, especially being strict Catholicism and anti abortion
Speaker 4: as a church.
Speaker 3: They're not individually, but I want to get into it.
Speaker 4: We never let it affect us ever ever as people ever.
Speaker 5: I mean, we just don't we disagree?
Speaker 3: Mark, how about you? No, it's a little different, and
Speaker 3: isn't it, because though it's getting better, it's getting better.
Speaker 5: But who pulls the gloves off first?
Speaker 7: Not you?
Speaker 3: Well, what do you mean who pulls the gloves off?
Speaker 4: Who gets who gets mad and says, well, forget it,
Speaker 4: I'm not going to do this or I'm not going
Speaker 4: to do that.
Speaker 3: Well, it all goes back two years ago, though, like
Speaker 3: when Trump first won and then when Biden one, and uh,
Speaker 3: you know, people kind of rubbing that in other people's faces.
Speaker 3: Then when the tables have turned, then it seems to
Speaker 3: be different. Does that make sense? Yeah?
Speaker 4: You know, But regardless, I want to say this, and
Speaker 4: I really mean it. There are a lot of sour
Speaker 4: pusses out there, but not that many I thought, and
Speaker 4: I'm going to be straight here.
Speaker 5: I thought there would be.
Speaker 4: Way more way, way, way, way more reaction and way
Speaker 4: more sour milk, and way more crying and carrying on.
Speaker 4: And I don't necessarily see it. And you know, Mark,
Speaker 4: I check a lot of liberal sources as well as conservative.
Speaker 4: I'm not seeing it now. I am seeing, you know,
Speaker 4: lamenting in all of that. What could we have done
Speaker 4: in all of that? And I heard one ridiculous.
Speaker 3: Don't even understand it.
Speaker 4: It was on you know, the c Span type channel
Speaker 4: they keep running all the time. Well, I get it
Speaker 4: through my Samsung TV. I don't even know what it is,
Speaker 4: but if they stream stuff all the time. And so
Speaker 4: there was the Democratic Caucus giving a news conference and
Speaker 4: they were speaking, three of them, as if there's some
Speaker 4: kind of mandate. They came up and said, we know
Speaker 4: that we still have our mandate to enforce equity, inclusion, diversion,
Speaker 4: to make sure that we push our progressive agenda, that
Speaker 4: we fight for the freedoms of mankind of course, all
Speaker 4: this and healthcare productive healthcare rights or whatever they're calling
Speaker 4: it now, and an equality for transgenders and all of that,
Speaker 4: and nothing they said is wrong. I mean, that's they're
Speaker 4: all wonderful things. Everyone, I mean, honest to God, everyone
Speaker 4: should be should be treated equally.
Speaker 5: And I don't know why we.
Speaker 4: Feel that one side doesn't believe that. But in any case,
Speaker 4: so they kept paching like this, saying they heard their mandate.
Speaker 4: And I'm thinking, did they look at the election results?
Speaker 5: Did they?
Speaker 4: Did they look at that map that shows not just
Speaker 4: the okay, the population centers, but I'm talking about every
Speaker 4: county in America And to see that, yeah, every county
Speaker 4: in America. They're the only blue was around LA Chicago,
Speaker 4: New York and Denver and DC, Tom and DC.
Speaker 3: Yeah.
Speaker 4: I mean it was like, hello, we're in a pocket now. Now,
Speaker 4: I'm not preaching to you, by the way, if you know,
Speaker 4: honest to God, I'm not. If you're progressive, I respect
Speaker 4: a lot of your.
Speaker 3: Views if you're if you're if you're a conservative, what
Speaker 3: I'm just curious, like what.
Speaker 4: Okay, I like the progressive agendas when it comes to financial.
Speaker 5: Stuff, they they are.
Speaker 4: And again this goes back to Obama and some of
Speaker 4: the new things.
Speaker 3: Like investing in DEI company stuff like oh no, no.
Speaker 4: No, that that was by started by by the way,
Speaker 4: think and black Rock that was not on Obama, that
Speaker 4: had nothing to do with the government, and I had
Speaker 4: to actually study that that was done by Blackrock, and
Speaker 4: that was insidious. That's a whole different topic. But I
Speaker 4: want to tell you, Mark, very astute. Though they do,
Speaker 4: they do push it. You're right, it's not law. But
Speaker 4: what I like, what I mean is in actual legislation,
Speaker 4: they've helped us with a lot of credit card legislation.
Speaker 4: They've helped us and I think some some of my affordable.
Speaker 3: Care and what's what's a specific.
Speaker 4: Okay, minimum payments and and amortization on credit cards, penalties
Speaker 4: and late fees. Now they're creeping back, I must admit it,
Speaker 4: but they tried to make some revisions. What I'm saying
Speaker 4: is there's Mark, are you saying that absolutely one of
Speaker 4: everything that Democrats go for is bad.
Speaker 3: I'm just struggling to think of one.
Speaker 4: That's why I asked you, okay, And and I think
Speaker 4: that now there has to be balanced here. Hey, there
Speaker 4: needs there needs to be regulations on insurance and they're
Speaker 4: big on that. They're big on that, and I hate
Speaker 4: insurance companies. I'm not saying what they do. I want
Speaker 4: to carry their flag or elect someone, because I know
Speaker 4: Mark goes to the extreme when I start talking balance.
Speaker 3: But but my god, all I ask all I asked for,
Speaker 3: was one of your pallacy.
Speaker 4: There are few, There are few things, but there are things,
Speaker 4: mostly to do with consumerism and consumer.
Speaker 5: Advocacy, and I do like.
Speaker 4: I do like that they expanded Medicaid coverage.
Speaker 3: Based on income to a.
Speaker 4: Wider variety of people who need it, and I think
Speaker 4: there are certain things that are good about it. I
Speaker 4: think there are terrible things about the Affordable Care Act, too,
Speaker 4: but not everything.
Speaker 5: I like that there are big, big.
Speaker 4: Proponents on solar and solar credits and all of that,
Speaker 4: and ev cars.
Speaker 5: I like that part.
Speaker 4: I'm not now what I don't like is when California
Speaker 4: says in ten years, no elect no gasoline vehicle can.
Speaker 3: Enter the state.
Speaker 4: I mean, there are stupid things, but I'm not talking
Speaker 4: about that.
Speaker 5: I'm talking about.
Speaker 4: There's some nuggets of things I like, and I just
Speaker 4: think that that we don't have to just reject it
Speaker 4: out of hand because it is it is on the
Speaker 4: liberal side. Anyway, Doc, were you gonna say something, I
Speaker 4: got to take a break, But we're no.
Speaker 8: I'm just going to say that there's a difference between
Speaker 8: traditional Democrats and progressives, and that's.
Speaker 3: True, that's not really, doc not really, we wouldn't have
Speaker 3: had that candidate. We just had not any regressive candidate
Speaker 3: ever ran before. And by the way, back to your
Speaker 3: tax credits and solar that you happen to mention that
Speaker 3: was actually started by the Bush administration.
Speaker 4: Now I understand, But what I'm saying is it was
Speaker 4: really pushed by the Democrats. He didn't do it out
Speaker 4: of the goodness of his heart. It was really pushed
Speaker 4: by Democrats. And look, I think I think lately the
Speaker 4: the so called progressives ducks that are not your mainstream Democrats.
Speaker 4: They are now, but mainstream Democrats used to be some
Speaker 4: pretty sensible, hard working, good people fighting for the workingman.
Speaker 5: Okay. And I said this to my son one time.
Speaker 4: He says, Tom, Dad, you tend to skew conservative on things,
Speaker 4: and you tend to skew that way.
Speaker 5: And what happened.
Speaker 4: When you were younger. You said that you were liberal,
Speaker 4: and I said, yes, I was. I did a lot
Speaker 4: of protests. I was for freedom of speech beyond anything
Speaker 4: you'd ever I was for freedom of expression. I was
Speaker 4: for against big pharma. I was against senseless wars. Blah
Speaker 4: blah blah blah blah. Okay, And I said, and son,
Speaker 4: I have never changed one of my beliefs, not one
Speaker 4: of them, not one of them. I've not changed my
Speaker 4: position on anything. And the world around me called me
Speaker 4: liberal then and conservative now.
Speaker 5: Because liberal we wouldn't.
Speaker 4: Recognize them back in the day when we were protesting
Speaker 4: in college, we wouldn't recognize them.
Speaker 5: We'd spit on them.
Speaker 4: Because liberals today want more government control, the more the better.
Speaker 4: They want to shut down free speech, they want to
Speaker 4: censor everybody take, they want to mandate healthcare, they want
Speaker 4: to mandate.
Speaker 5: Morality.
Speaker 4: They want to mandate every aspect of your life. And
Speaker 4: they use race as a way to divide people, not
Speaker 4: to unite them. And it's everything I fought against. And
Speaker 4: I was called a liberals. So you figure it out.
Speaker 4: We got more coming up. I'm Tom Martino.
Speaker 3: Go with a sure thing Denver's best roofer Excel roofing
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Speaker 4: You don't pay a cent until you're content. Time for
Speaker 4: an insurance check up free, no obligation. In comparison, call
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Speaker 4: to one.
Speaker 3: Help.
Speaker 4: You'll think you're his only customer when you choose Frank
Speaker 4: durand the real estate man dot com to list your
Speaker 4: home with Remax Alliance three oh three nine two zero
Speaker 4: sixteen twenty two.
Speaker 3: Hi Tom Martino, you're a troubleshooter three oh three seven
Speaker 3: one three talks seven one three eight two five five.
Speaker 5: Let's go to the phones now.
Speaker 4: I got Mark's camera up for those on YouTube that
Speaker 4: want to be visually assaulted.
Speaker 3: His camera is up.
Speaker 4: You can see his fine little T shirt there. I
Speaker 4: don't know what it says, but it better not say
Speaker 4: the monkeys.
Speaker 5: Uh, Sonny, what's going on with you? Sonny?
Speaker 3: Hi?
Speaker 9: Tom?
Speaker 7: How are you?
Speaker 5: I'm doing good so far? What about you?
Speaker 10: I'm doing good?
Speaker 11: But I got a surprise in the mail last night?
Speaker 5: Uh oh? And what is it?
Speaker 9: Over to start?
Speaker 12: Well, it's it's a parking citation delink notice from the
Speaker 12: City of a Wara finance department.
Speaker 5: So it's it's actually from hold On.
Speaker 4: It's actually from the city though, yes, that's what it says.
Speaker 9: It says, uh Cashier's office one five to one e
Speaker 9: Salimated Parkway A Waura, Colorado.
Speaker 4: Okay, Now did they say what when this ticket was given?
Speaker 13: It just said it was delinquent.
Speaker 9: But this was the first time I've seen it.
Speaker 13: But the issue is it is said.
Speaker 11: It says I have a vehicle abandoned on public property
Speaker 11: B and they have a license and a VEN number
Speaker 11: and a Jeep and the color and I've never owned
Speaker 11: this vehicle.
Speaker 4: Tom, Yeah, Okay, there's a couple of things that are
Speaker 4: going on. It could just be out and out mistake. Okay.
Speaker 4: It could also and your your address could have been
Speaker 4: how long have you been at your address?
Speaker 10: Oh?
Speaker 14: Years?
Speaker 4: So it's not that, but it's a mistake with the address,
Speaker 4: or it's fraud not on your part, but fraud.
Speaker 5: Or some other mistake. What do they want you to do?
Speaker 3: Now?
Speaker 5: Is it addressed to your name or just your address.
Speaker 9: That's to my name and address?
Speaker 5: Do they say the car is registered to you?
Speaker 15: Let's see what exactly does.
Speaker 5: It say, Sonny? What does it say.
Speaker 12: Vehicle identified a BOB on the date? Shall official Department
Speaker 12: of Motor Vehicles records specify that you are slash? Were
Speaker 12: the vegeted owner at the time of this vehicle was sighted?
Speaker 5: Okay? Are or were did you ever own a car
Speaker 5: like that?
Speaker 9: No, I've never. I don't own jeeps.
Speaker 4: Okay, if you ever did, or anyone who lived with
Speaker 4: you did, that could have happened.
Speaker 9: No, nobody went with.
Speaker 5: Me, did, Okay, And I'd like to first hold on.
Speaker 4: What I'd like to do first for you is get
Speaker 4: one of our peeps to run that to see who
Speaker 4: owns it, okay, and to see why it came back
Speaker 4: that way. So they have a license plate number and
Speaker 4: a ven number?
Speaker 5: Is that right?
Speaker 2: Uh?
Speaker 4: Yes, okay, let's give it to one of our deputies. Kachina,
Speaker 4: you decide, we do have peeps that can run those numbers,
Speaker 4: and we can figure out who owns that car, and
Speaker 4: if it isn't her name, that's where the fraud happened.
Speaker 4: And obviously you just you need to notify the city
Speaker 4: and just tell them it's not.
Speaker 5: Yours and you never own one, and there must be
Speaker 5: a mistake.
Speaker 4: Do that no matter what we find, Okay, okay, how much.
Speaker 5: Do they want?
Speaker 9: Seventy five dollars?
Speaker 12: Oh well wait, it says yes, it doubles after twenty days.
Speaker 9: Two one hundred and fifty, So to do totally do
Speaker 9: after eleven fourteen?
Speaker 5: Can you send that to us.
Speaker 4: Please sure Kachina give her instructions on sending that to us,
Speaker 4: and then let's let's tackle it. You decide who you
Speaker 4: want to give it to. Just let me know for
Speaker 4: sure who we're giving it to, and then.
Speaker 5: We'll do it. Because I haven't heard anyone yelling out,
Speaker 5: I'll take it.
Speaker 2: Sonny.
Speaker 3: You should just call them right now yourself and say
Speaker 3: I to my car.
Speaker 4: Of course I did you. Of course she should. But
Speaker 4: I want to know if it's registered in her name.
Speaker 4: So Deputy D is going to take it. Send that
Speaker 4: information to Deputy D and we will check it.
Speaker 5: Thank you.
Speaker 4: Three oh three seven one three talk seven one three
Speaker 4: eight two five five. Listen, you should never leave your
Speaker 4: plates on a car when you sell it, by the way,
Speaker 4: never ever, ever, ever, that can happen, or there's nothing
Speaker 4: else you can do. If there's fraud, you obviously have to.
Speaker 3: Uh, you're you're gonna have to.
Speaker 4: Just fight it, but not fight it. Just say it's
Speaker 4: not yours. They see there's no way they're gonna prove
Speaker 4: it's yours if it truly wasn't yours. By the way,
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Speaker 4: Time for an insurance check up, free no obligation comparison
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Speaker 4: seven to one help. You'll think you're his only customer
Speaker 4: when you choose Frank durand the real estate Man dot
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Speaker 4: seven seven six save each and every month after that. Okay,
Speaker 4: now we have some news stories here that I think
Speaker 4: I want to get to. I do, But okay, someone
Speaker 4: for smart ass says then to Tom in general, you
Speaker 4: saying you agree with liberal Robin Hood's liberals robinhood philosophy
Speaker 4: of taxpayer subsidies for solar, taxpayer substies for EV's, the
Speaker 4: wealthy paying more their fair share, Obama care inequities, A
Speaker 4: dismissing student death, death, constant tax and fe hikes, says
Speaker 4: defraud on employee. She said, oh yeah, sure, yeah, I'm
Speaker 4: all for that. Come on, you idiot, did I say that?
Speaker 4: Here's what I said? Okay, again, here's an overreaching conservative
Speaker 4: with nothing but ignorance. What I said was there were
Speaker 4: some policies I found in the Democratic agenda that were
Speaker 4: not all bad.
Speaker 5: That's what I said.
Speaker 4: No, I am not for Yes, I am for tax
Speaker 4: subodies for solar because I think that it actually helps
Speaker 4: all the way around.
Speaker 5: And I think for EV's is well okay.
Speaker 4: And then I by the way they phase out those
Speaker 4: evs for rich people. Unfortunately, the wealthy are I think
Speaker 4: are paying more than their share. So no, I don't
Speaker 4: agree with that. I don't agree with inequities and anything.
Speaker 4: And I don't believe in dismissing student debt because the
Speaker 4: way I believe you wouldn't like. Okay, I don't want
Speaker 4: to get into it. I don't want to have the discussion.
Speaker 4: But I believe college I believe the worst most evil
Speaker 4: billionaires billionaires in the world are.
Speaker 3: College trust funds.
Speaker 4: And those are the billionaires that aren't paying a penny
Speaker 4: and just padding their own pockets.
Speaker 5: Okay, that's what they're doing.
Speaker 4: So when you talk about these these funds, that these
Speaker 4: college is a mass and then still charge tuition, I
Speaker 4: think there should be a whole overhaul the college system.
Speaker 4: So don't try to peg me, idiot three oh three
Speaker 4: seven one three talk seven one three eight two five five.
Speaker 4: I know I confuse people when I have diversity of thought.
Speaker 5: Eva. What's going on with you?
Speaker 3: Eva?
Speaker 9: Yes?
Speaker 10: Tom, I am extremely upset. I got I know. I
Speaker 10: had called about this before.
Speaker 12: Uh.
Speaker 10: And it's about the city just taking over, uh without
Speaker 10: anybody voting on it. That they're going to be my age.
Speaker 4: Oh oh the trash service, right, the trash service, No.
Speaker 10: Way, Tom, I'm talking about something even worse.
Speaker 5: What is it?
Speaker 10: Yes, the trash service is bad, but I'm talking about
Speaker 10: something worse. They sent a postcard in the mail saying,
Speaker 10: those bastards, if you register your rental early, you might
Speaker 10: win a prize. What what a scam?
Speaker 3: Oh? Oh you're talking you know.
Speaker 4: Listen, Denver's doing the rental registrations as well.
Speaker 3: You understand that, right, There's is fully an effect, Tom.
Speaker 3: If you're not there, they started finding you.
Speaker 2: Yeah.
Speaker 10: Yeah, Mark, are you saying in Denver they find you
Speaker 10: or are you talking about Fort Collins?
Speaker 3: No, in Denver Fort Collins. It's pretty new. In Denver
Speaker 3: they passed it. Oh my god, maybe a year ago.
Speaker 5: Yeah.
Speaker 16: Licenses are required for all residential.
Speaker 10: Vote on anything. They just sent a postcard.
Speaker 3: Eva, you did, Yeah, you did? Your people out there
Speaker 3: voted absolutely positively to the people that are in office
Speaker 3: that made that decision.
Speaker 4: Now, why do you think they're requiring landlords to register?
Speaker 5: What do you think the reasons we have.
Speaker 10: To reregister every year? They don't say how much it's
Speaker 10: gonna cost.
Speaker 17: What do you think the reason is eva to make
Speaker 17: money for the properties.
Speaker 4: They're not going to take over the properties. Hold on,
Speaker 4: they're not going to take over the properties. Okay, let's
Speaker 4: not exactly.
Speaker 3: Huh.
Speaker 10: Let me tell you they're gone. They require re registration
Speaker 10: every year. They don't How.
Speaker 5: Are they taking over your property.
Speaker 10: Because they're telling you you cannot raise the rent but
Speaker 10: once a year and by only. I have a rental
Speaker 10: that has oh wait wait.
Speaker 4: Wait wait wait wait wait wait, that's different. Hold on,
Speaker 4: hold on, that's different than registration. So what you're saying,
Speaker 4: you're talking about the rent controls. Yes, here's what they say.
Speaker 4: Here's what their stated purpose is on their website. They
Speaker 4: want to enhance quality, listen housing quality, ensure tenants safety,
Speaker 4: improve communication with landlords, tenants and city authorities.
Speaker 3: If you read the minimum requirements, man, it's pretty wild.
Speaker 3: It's not a cool thing.
Speaker 4: Go ahead, mark well, sure rental units have minimum health
Speaker 4: and safety requirements, So talk about that.
Speaker 3: Do you know what they are, Mark? Well, yeah, I
Speaker 3: mean the exteriors like building, sidewalks, out Building fences must
Speaker 3: be in good shape, free from hazards. Yards must have
Speaker 3: rodent free, venom free insect infestation not to be allowed
Speaker 3: hazards such as holes, broken sidewalks. Stairways must be clear.
Speaker 3: Windows and doors must be capable of keeping elements out.
Speaker 3: Windows must have screens. Windows look, but do.
Speaker 5: You hear anything overly oppressive in those?
Speaker 3: Windows? Located within six feet of ground are required to
Speaker 3: have locks for security. All floors, walls, stairs, windows maintain
Speaker 3: good repair free from defects. All stairs must have handrails.
Speaker 3: Interior doors must be securely attached. Every habitable space must
Speaker 3: have a window with natural sunlight. Building contains three or
Speaker 3: more dwellings, common hallways, staircases must provide at least one
Speaker 3: sixty watt light bulb per two hundreds square speed ventilation.
Speaker 5: So obviously they're going to have inspections.
Speaker 3: Every dwelling must contain its own bathtub or shower.
Speaker 4: Do you remember some of the po Mark, Do you
Speaker 4: remember some of the rentals you've been out to for?
Speaker 7: Oh?
Speaker 3: Lord, they didn't have any of this. In fact, some
Speaker 3: of them didn't have plumbing.
Speaker 4: To be quite, weren't they a storage said, wasn't one
Speaker 4: guy's renting out of store?
Speaker 3: Yeah, so that was a sad one. We went out
Speaker 3: there that was down the street from the old Rockies
Speaker 3: used cars, and we had a couple of calls from there.
Speaker 3: There was dead bodies in one. They took the landlord,
Speaker 3: listen to this people. They took a single wide trailer
Speaker 3: and sectioned it off into three places and there was
Speaker 3: two dead bodies in one that sat there for over
Speaker 3: a week. But when we went there, we basically had
Speaker 3: the city ready to shut the play down and then
Speaker 3: no one had anywhere to go. So it was either
Speaker 3: you know, living a shack where you went and got
Speaker 3: your water from the hose and you know, went to
Speaker 3: the bathroom outside there.
Speaker 4: Were It was a no way, not a no win situation.
Speaker 4: We got more coming right up. Go with a sure
Speaker 4: thing Denver's Best Roofer Excel Roofing dot com.
Speaker 3: You don't pay a cent until you're content.
Speaker 4: Time for an insurance check up, free no obligation comparison
Speaker 4: call Compass insurance paying too much your coverage at dozens
Speaker 4: of insurance companies.
Speaker 3: Find out now three oh three seven seven to one. Help.
Speaker 4: You'll think you're his only customer when you choose Frank
Speaker 4: durand the real estate man dot com to list your
Speaker 4: home with Remax Alliance three all three nine two zero
Speaker 4: sixteen twenty two. Hi Tom Martino, your troubleshooter three oh
Speaker 4: three seven one three talk three all three seven one
Speaker 4: three eight two five five. All right, Eva still wants
Speaker 4: some help. Look at Eva, listen. I have to explain
Speaker 4: something to you. Okay, and use me if I call
Speaker 4: you Drew by mistake. Here's the deal. The law is
Speaker 4: the law. If you don't like it, you got to
Speaker 4: get it changed. There are cities all over the country,
Speaker 4: democratic cities going to rental registrations. They're requiring minimum standards,
Speaker 4: inspections and registration fees. I don't know what to tell you, Eva.
Speaker 4: We can't change the law. It was voted on either
Speaker 4: by your city council or by the electorate. I mean,
Speaker 4: but your council. You guys give the authority to make rules.
Speaker 4: Everyone does.
Speaker 5: Yes.
Speaker 3: Yes.
Speaker 10: What I would like is if you could ask, if
Speaker 10: any how to contest this.
Speaker 3: Now I did not you You can't contest it.
Speaker 5: Eva, it is the law.
Speaker 3: You know.
Speaker 4: I don't want to pay property tax? Can I contest it?
Speaker 18: No?
Speaker 4: I don't want to pay water and sewer. I can't
Speaker 4: contest it.
Speaker 19: Okay.
Speaker 10: I guess that's why people are moving away from here.
Speaker 4: Maybe maybe it is, or they're not becoming landlords, I
Speaker 4: really honest to God. Listen, we vote to put people
Speaker 4: on city councils and on school boards and all of these, okay,
Speaker 4: and then there are consequences for our votes. Remember when
Speaker 4: we had the idiot that we elected to the Denver
Speaker 4: school Board, Tay Anderson, who who lobbied and was a
Speaker 4: champion for having no law enforcement in schools.
Speaker 5: Then it was followed by so.
Speaker 4: Much violence he got voted out and they put officers
Speaker 4: back in schools.
Speaker 5: Life is its own teacher.
Speaker 4: If now, as a result of registration, landlords decide not
Speaker 4: to be landlords anymore, because not just that, there are
Speaker 4: so many laws. You know, there used to be no
Speaker 4: rights for tenants. I didn't like that either. And then
Speaker 4: it goes the pendulum swings. I mean, there's something called
Speaker 4: balance that government doesn't seem to get. It goes too
Speaker 4: far one way or the other. So right, now it's
Speaker 4: swinging in favor of tenants. Okay, and that is mostly
Speaker 4: a progressive agenda. Now, I'm not saying it's entirely bad,
Speaker 4: but most of it is right now, Okay, there are
Speaker 4: way more problems than rental registration waits. You see when
Speaker 4: people can't evict someone who they thought had a month
Speaker 4: to month lease because they don't have a just cause.
Speaker 4: Wait till they see that. But how do you protest?
Speaker 4: You elect people who are in line with your thinking.
Speaker 4: That that's how it works in this system. I'm Tom Martino.
Speaker 4: We have more coming up.
Speaker 3: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 3: dot com. You don't pay a cent until you're content.
Speaker 4: Please time for an insurance check up free, no obligation
Speaker 4: comparison call Compass Insurance paying too much your coverage at
Speaker 4: dozens of insurance companies find out now three oh three
Speaker 4: seven seven to one help. You'll think you're his only
Speaker 4: customer when you choose Frank durand the real estate Man
Speaker 4: dot com to list your home with Remax Alliance three
Speaker 4: oh three nine two zero sixteen twenty two.
Speaker 2: Ripped of.
Speaker 3: News.
Speaker 2: Need you don't have.
Speaker 1: Run in ass as a cam Shooter's gonna help come.
Speaker 3: Max is the Troubleshooter Show. No, Tom Martine Yello.
Speaker 5: Tom Martino here, Welcome to the show.
Speaker 4: Three Old three seven one three talk seven one three
Speaker 4: A two five five. Mark Schumansky's with us today.
Speaker 3: From Genesis Total Exteriors dot Com.
Speaker 4: Of course they do everything on the outside of their house.
Speaker 4: They also do mold detection remediation. They also do basements
Speaker 4: and bats and kitchens, uh through the winter months. And
Speaker 4: I want to ask you, uh about Mark. I want
Speaker 4: to ask you about mold. We One of the most
Speaker 4: confusing calls we get here is mold. Now, I will
Speaker 4: tell you what every single mold, what every single mold
Speaker 4: call has in common. And again I'm not putting anybody down.
Speaker 4: I'm just telling you what they have in common. First,
Speaker 4: people say they're sick.
Speaker 3: And they don't know why.
Speaker 5: Excuse me.
Speaker 4: After they see the mold usually or or when they
Speaker 4: see the mold, they say, well, I know I've been
Speaker 4: not feeling well, here's why, and I knew something was up.
Speaker 5: Here's why.
Speaker 4: They haven't done any tests of the air whatsoever.
Speaker 5: They just see mold.
Speaker 4: Right, the mold appears to be black, but that's not
Speaker 4: black mold because it appears black. Black mold is a
Speaker 4: specific type of mold.
Speaker 5: There's actually six hundred species of black mold, yes.
Speaker 4: Six species, And they claim it's toxic always, and they
Speaker 4: claim it's making them sick. And what I explained to them,
Speaker 4: except for some crackpot home inspector that texted me one
Speaker 4: time and said, just the presence of mold. Now listen,
Speaker 4: just the presence of it he senses when he walks
Speaker 4: in the house and has nothing to do with mold
Speaker 4: spores in the air.
Speaker 5: And I said, well, that's just impossible.
Speaker 4: Because the thing that makes toxic mold toxic, well, it's
Speaker 4: toxic at the surface where it is if it is
Speaker 4: toxic mold, But what makes it toxic to people and
Speaker 4: animals is that it gets into the air. If it
Speaker 4: doesn't get into the air, it'll never affect you.
Speaker 6: Right, and so or unless you touch it, right obviously,
Speaker 6: if you just see it and if you stopped, you know,
Speaker 6: you need something for it to grow on. So you
Speaker 6: need some kind of organic compound for it to grow on.
Speaker 6: And drywall, for instance, you can grow on drywall. You
Speaker 6: can draw grow on wood. It's not gonna grow on steel.
Speaker 6: It's not gonna grow on metal. It's not gonna grow
Speaker 6: on concrete. On a carpet, it'll grow, yes, okay, so
Speaker 6: yes it can. And it has to have it has
Speaker 6: to have food. Yes, that's its food source. And you
Speaker 6: have to have moisture. And then you also need to
Speaker 6: it need to be warm enough.
Speaker 4: So the organic materials of food source. The water is
Speaker 4: the I don't know if it.
Speaker 5: Needs to grow. I mean that's what it helps to grow.
Speaker 3: But so now you eliminate it, and then you need
Speaker 3: to have darkness or light. It can grow on either, okay.
Speaker 3: So so to eliminate it, you get rid of the water.
Speaker 5: Get rid of the water is the number one thing
Speaker 5: you need. You need it, and then you kill the
Speaker 5: existing mold.
Speaker 6: Kill the existing mold, encapsulate the what happened, you.
Speaker 5: Know, let's say it was two by four is that
Speaker 5: got covered or drywall.
Speaker 6: You can encapsulate that after you've killed it, and then
Speaker 6: you can go upon repair and.
Speaker 4: The rest of your house or putting it back to
Speaker 4: it was. Now, how do you get it out of
Speaker 4: the air?
Speaker 5: That just through air?
Speaker 6: We use air scrubbers, okay, and so we do, and
Speaker 6: we do any kind of work we do.
Speaker 3: As long as it's not repopulating the air, it'll be fine.
Speaker 5: Right.
Speaker 6: And then we also you also have a negative air
Speaker 6: pressure in the in the building or in the room
Speaker 6: that you're working in, so there's nothing it's not spreading around.
Speaker 6: It's going to go out, okay, you're exhaust so and
Speaker 6: that goes through a HEPA filter so it's not like
Speaker 6: you're just blowing out into the air.
Speaker 5: It actually gets filtered before it goes.
Speaker 3: But you say six hundred species of black mold, yes, okay,
Speaker 3: when in your inspections of mold, how much mold do
Speaker 3: you find that's actually toxic?
Speaker 6: So it's usually about fifty to fifty is what we'll see, okay.
Speaker 4: And then the ones that are toxic, how much do
Speaker 4: you see? How does it get into the air? It
Speaker 4: gets in the air because it gets disturbed.
Speaker 6: Okay, So you know if it's sitting there and you know,
Speaker 6: let's say it's an area.
Speaker 5: That has air air movement, it's going to get into
Speaker 5: the air.
Speaker 2: Right.
Speaker 6: You think about an attic space, Well, attic spaces are
Speaker 6: getting mold, and could that get into the house. Yeah,
Speaker 6: because you open up your windows of your house and
Speaker 6: all sudden you got air blowing through your attic space.
Speaker 6: And also you're getting air that way or is it
Speaker 6: just not an air tight house. You could get air
Speaker 6: filtration from your attic space into your living space also.
Speaker 4: Okay, So the bottom line is you don't know until
Speaker 4: you test the air.
Speaker 5: Is there anything you do to test the mold itself?
Speaker 3: You can do?
Speaker 5: You can do call a surface test.
Speaker 6: Yes, actually taking tape and lifting off of that and
Speaker 6: putting us slide just like you did when you're in biology.
Speaker 5: And back in high school.
Speaker 3: There are those who call that also believe you're never
Speaker 3: going to get rid of it. So that's just a fallacy.
Speaker 3: Well yes, and no, I mean we're breathing it right now.
Speaker 4: There's always okay, well, okay, what I mean is in
Speaker 4: Texas for a while.
Speaker 5: Oh yeah, you had to tear the whole house.
Speaker 4: There were people literally tearing houses down and suing their
Speaker 4: insurance company for a new house.
Speaker 5: Right, I mean, come on, yeah, I mean that's that's
Speaker 5: way over the top.
Speaker 6: And you know, again, so much higher humidity levels in
Speaker 6: Texas too that you have issues with. That can just
Speaker 6: be part of it too. Is you just have humidity
Speaker 6: and that's enough moisture for the mold to growth.
Speaker 3: But humidity alone does not make moisture or does for example,
Speaker 3: will humidity in any enclosed space cause mold.
Speaker 6: Well, again, you go back into even your huge transfer.
Speaker 6: You know, you got a glass of ice water and
Speaker 6: you got ice cubes in it, and it's a hot
Speaker 6: sunny day on the outside. There's moisture dripping off the
Speaker 6: outside of that glass. That came. That moisture came from
Speaker 6: the outside. That came that didn't come from inside the glass.
Speaker 6: It's actually you know, it's from the air. Temperature transference
Speaker 6: causes that to condensate. And now you have moisture in
Speaker 6: a room, and so that you see a lot in
Speaker 6: crawl spaces and in attic spaces.
Speaker 5: Is there anything you can do to prevent mold growth?
Speaker 6: Well, again, you know, air getting air, so it's not
Speaker 6: you know, not stagnant, right, not stagnant. You get enough
Speaker 6: air to move there, so it doesn't get a chance.
Speaker 4: To so air movement. And I heard light, air movement
Speaker 4: and light. But you said it can grow in light.
Speaker 4: Air movement and light though, are your best enemies, isn't it?
Speaker 5: Sure? Aren't they?
Speaker 18: I mean?
Speaker 4: Okay, Martha, she wants to talk about an online scam.
Speaker 3: Martha. Hi, I'm Tom Martinez. What's going on? Martha?
Speaker 20: Oh?
Speaker 13: Hi, I'm Martha from Florida. And I've never had any
Speaker 13: problem like this before, and it has to be a scam.
Speaker 5: What is it?
Speaker 20: So?
Speaker 13: Back in July, I got a bill for a an
Speaker 13: online clothing store called b y l T Basics and
Speaker 13: it was it's just well, it's one hundred and ninety
Speaker 13: one dollars ninety nine cents.
Speaker 3: So and what is this b l Y Basics or
Speaker 3: b l Y b l b Y sorry.
Speaker 13: B y l T Basics. Oh, it's why online clothing
Speaker 13: store b y LT. So it's an online clothing store.
Speaker 13: And what had happened?
Speaker 3: Was it said?
Speaker 13: Of so like the legitimate affirm credit?
Speaker 10: Is how they bought these clothes or.
Speaker 13: How the stammer looked like they bought these clothes? Yeah,
Speaker 13: so I have called made lots, I've.
Speaker 3: Sent why what are they doing?
Speaker 5: What are they doing that's negative to you right now?
Speaker 13: Okay, So what they've done is they have it was
Speaker 13: bought through a firm credit and now then it's since
Speaker 13: July now it has been turned over to a collection
Speaker 13: agency called January.
Speaker 4: Okay, so you have this charge is showing up. Where
Speaker 4: is it on a charge card?
Speaker 13: No, it's a firm, is I guess it's a legitimate
Speaker 13: like almost like a credit card, but it's a credit
Speaker 13: that has to be checked that you can buy things
Speaker 13: through a firm which is a legitimate company.
Speaker 5: So wait a minute.
Speaker 4: So they're saying that you made these purchases online using
Speaker 4: some kind of credit card.
Speaker 10: Correct, correct?
Speaker 13: And I did not.
Speaker 15: So what's the.
Speaker 5: Name of the card you supposedly used?
Speaker 10: Affirm?
Speaker 16: It's it's a payment service. There, it's not actually a
Speaker 16: credit card. It's a credits service that online retailers offer.
Speaker 3: So you can you can pay over time. Uh for
Speaker 3: clothing for anything?
Speaker 4: Okay, well I know, but in her case for clothing
Speaker 4: bought at supposedly bought at Built. Uh?
Speaker 5: What is bill ilt? Builds a casual E Y L G.
Speaker 13: I don't know what it stands.
Speaker 3: For, but it is casual clothing.
Speaker 14: Great.
Speaker 13: So I have called that clothing company. They have no
Speaker 13: record of me. I have called the affirm. They have
Speaker 13: no record of me. But yet it has been turned
Speaker 13: over to a Wait.
Speaker 4: A minute, Wait a minute, A firm has no record
Speaker 4: of you, Built has no record of you. So the
Speaker 4: only one with a record of you is this collection agency.
Speaker 13: Yes, January collection agency. But here's how it's affecting me.
Speaker 13: Is now this collection agency is showing up at my
Speaker 13: bank that I am delinklent.
Speaker 5: In showing up at your bank? Are you talking about
Speaker 5: your credit report?
Speaker 13: It's showing it has four it has been turned in
Speaker 13: four times at my bank. I just found this out
Speaker 13: because I just thought it was all a damn and
Speaker 13: there's no way it's gonna go that far.
Speaker 4: Yeah, But how is it affecting you? What do you
Speaker 4: mean showing up at your bank? What does that mean?
Speaker 4: Showing up at my bank? I don't even know what
Speaker 4: that means.
Speaker 13: If they have I have not been to my bank yet.
Speaker 13: But on my bank statement it states that this credit
Speaker 13: this collection agency has put in a claim.
Speaker 3: That I okay, hold on, did they put a lean?
Speaker 4: Are they putting a garnishment on your checking account?
Speaker 13: I don't know. I don't know.
Speaker 4: Well, see that's what I need to know you When
Speaker 4: you say it showed up at my bank? Is there
Speaker 4: a notice? Is there a garnishment? An order of garnishment?
Speaker 4: In order to get an order of garnishment, there would
Speaker 4: have to have been a court judgment. Was there a
Speaker 4: court judgment? In order to get a court judgment, you
Speaker 4: would have had to have been served. Were you ever served?
Speaker 14: No?
Speaker 5: I was okay, I need to know.
Speaker 4: We need to back up, because I need to know
Speaker 4: you're reading this correctly. Your bank told you there is
Speaker 4: a writ of garnishment against your checking account for how much?
Speaker 3: I read it?
Speaker 13: I mean it's listed four times on my stake.
Speaker 3: How much?
Speaker 2: How much?
Speaker 13: You're one hundred and ninety one dollars and ninety nine cents.
Speaker 4: Okay, So your bank told you there's a writ of garnishment.
Speaker 4: All right, that's impossible without going to court and getting
Speaker 4: a judgment. Again, well, they must have got a default judgment. Yeah,
Speaker 4: but they she would have had to have been served.
Speaker 4: So did you now? January Collection Agency?
Speaker 3: Where are there?
Speaker 5: Where are they out of looks like New York City,
Speaker 5: New York City.
Speaker 13: Okay, I've called and talked to them. They said that
Speaker 13: they're ex They said that, yes, they have a record
Speaker 13: that I owe this money and they have expedited it
Speaker 13: to the next level whatever that means.
Speaker 5: Who said that?
Speaker 13: When I called and talked to somebody at January, Yeah.
Speaker 19: I have it all written down at home.
Speaker 13: The names of the people that I talked to.
Speaker 19: Well, it doesn't really matter.
Speaker 4: Okay, did your banks say they are sending them the money?
Speaker 19: Oh, I don't know.
Speaker 14: I see.
Speaker 13: That's where I need help because I don't know what
Speaker 13: to do.
Speaker 5: So those well, what what's the name of your bank?
Speaker 13: It's achiev a credit union.
Speaker 5: Did you actually go you how much do you have
Speaker 5: in there?
Speaker 10: How much money?
Speaker 5: Yeah?
Speaker 4: I mean like roughly, you have hundreds.
Speaker 10: Oh thousands.
Speaker 13: I had plenty of money to cover one hundred.
Speaker 3: No, I get it, I get it.
Speaker 4: Did you straight out ask your credit union if they
Speaker 4: have paid this bill?
Speaker 13: What's funny is I was going there today and the
Speaker 13: electricity was off, so I thought, oh, well, I'm not
Speaker 13: going to stop there today. So yes, I will go
Speaker 13: there and ask them.
Speaker 8: Here's the deal, Tom, if they if they did it
Speaker 8: four times, then obviously it wasn't paid.
Speaker 5: Because it was paid. They would only have asked for
Speaker 5: it once.
Speaker 4: And wait a minute, because we don't know the total
Speaker 4: amount of the bill, it could have been that they're
Speaker 4: taking installments. It could be that that was the agreement
Speaker 4: with the credit for affirm that she was going to
Speaker 4: make monthly payments. Now, when they took these four payments,
Speaker 4: or that they made these four hits are I don't think.
Speaker 4: I don't think you know what they are. I don't
Speaker 4: think they're rits of garnishment. Okay, they don't hit rits
Speaker 4: of garnishment repeatedly.
Speaker 5: They do it once. So what I think it is.
Speaker 4: I think they're putting through an acch to try to
Speaker 4: collect from your account. But if they put four through,
Speaker 4: they either collected four times or they keep getting rejected
Speaker 4: and they keep trying to redo it, and you're not.
Speaker 5: Going to like the answer. Okay, I'm going to tell
Speaker 5: you something.
Speaker 4: If a firm or January, if they claim that you
Speaker 4: owe them money and have an agreement with them, this
Speaker 4: is the nasty part of banking. No one wants to
Speaker 4: know they're going to keep hitting the ach until it
Speaker 4: goes through. Fortunately, what you need to do is close
Speaker 4: your account there to keep that from happening and reopen
Speaker 4: an account somewhere else. You can't even use the same
Speaker 4: place to open a new account because the.
Speaker 5: Obligation will follow you.
Speaker 4: I know you don't want to hear this, but it's
Speaker 4: the God's honest truth. If they are going after you
Speaker 4: the bank doesn't ask if it's legit or not. They
Speaker 4: do not ask. They just honor achs. I know it's impossible,
Speaker 4: but it happens. So I'm giving you solid advice, and
Speaker 4: that is move your money if they have not gotten
Speaker 4: the money yet, or get written assurance from your credit
Speaker 4: union that they will not honor any achs from this company.
Speaker 4: That's if it is an ach If it turns out
Speaker 4: to be an actual writ of garnishment, you got a
Speaker 4: bigger problem because there is a massive.
Speaker 5: Fraud going on. All right.
Speaker 4: I don't think it's a rid of garnishment, but you
Speaker 4: call us back and I'll have all of these notes
Speaker 4: and then we can figure it out.
Speaker 5: When are you going to the credit union?
Speaker 13: In about one hour, I'm.
Speaker 4: Going to say that call us back either today or tomorrow.
Speaker 4: Where are you located.
Speaker 11: In Florida in Okay?
Speaker 3: What part ye?
Speaker 13: Southwest Florida, north Fort Florida.
Speaker 5: Okay, beautiful area. So so what you do is call
Speaker 5: us back.
Speaker 4: I have you down here and I'll put pending on
Speaker 4: this and we will give you some advice after you
Speaker 4: find out. You're going to find out is it a
Speaker 4: rid of garnishment or is it a request for an
Speaker 4: ach or something else. Find out exactly what it is
Speaker 4: and call us back. I'm Tom Martinez. We have more
Speaker 4: coming up on the Troubleshooter Show.
Speaker 3: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 3: dot com.
Speaker 4: You don't pay a cent until you're content. Wait time
Speaker 4: for an insurance checkup free, no obligation. In comparison, call
Speaker 4: Compass Insurance paying too much your coverage at dozens of
Speaker 4: insurance companies find out now three all three seven seven
Speaker 4: to one.
Speaker 3: Help.
Speaker 4: You'll think you're his only customer when you choose Frank
Speaker 4: durand the real estate Man dot com to list your
Speaker 4: home with Remax Alliance three all three nine two zero
Speaker 4: sixteen twenty two. Hi Tom Martino, your Troubleshooter three O
Speaker 4: three seven on three Talk three oh three seven one
Speaker 4: three eight two five five. I just can't believe how
Speaker 4: many online scams there are these days. My god, it
Speaker 4: gets to be crazy what people put up with.
Speaker 5: Sharon h I looked at this.
Speaker 4: Now this email you sent with a tree, let me
Speaker 4: let me ask you this that small tree you hired
Speaker 4: someone to trim?
Speaker 15: No, No, what happened is the house next door to
Speaker 15: me was sold, and then developer came, knocked it down
Speaker 15: and built a home on it. And the general contractor
Speaker 15: told me that.
Speaker 3: And it's a six and this is right next door
Speaker 3: to you.
Speaker 15: Truth. Correct, yes, And he told me that my branches
Speaker 15: were on his property.
Speaker 3: The builder said this the builder or the developer.
Speaker 15: It's the general contractor of the developer.
Speaker 5: Okay.
Speaker 4: The general contractor said, hey, your your branches are encroaching
Speaker 4: on my property.
Speaker 3: Correct.
Speaker 5: And then what did he say he was going to
Speaker 5: cut it back?
Speaker 15: Well, yes, he came and he cut it, and then
Speaker 15: this is the picture he killed it. Yeah. Well I
Speaker 15: got it appraised and it was eighty five per excellent
Speaker 15: condition and now it's seven percent.
Speaker 5: It doesn't even look fifty seven. It looks dead to me.
Speaker 15: Well that's their side if you look at that last picture,
Speaker 15: that's the side that I'm looking at that I okay,
Speaker 15: So what.
Speaker 3: Do you want?
Speaker 4: Because they have a duty they if they're going to
Speaker 4: cut it back, they have a duty to do it properly.
Speaker 15: And they did not do it because I had it
Speaker 15: appraised and they said that it was a direct cause
Speaker 15: from the pruning.
Speaker 4: Or here's what I don't understand. Why did they do it.
Speaker 4: It's pretty. Why wouldn't they want those branches? I don't
Speaker 4: even understand why they did it. I mean, why wouldn't
Speaker 4: you want a pretty tree bordering your property? Why would
Speaker 4: you have to cut it off at the property line?
Speaker 3: Why?
Speaker 10: Yeah?
Speaker 15: And do you see that first picture that's the property stake.
Speaker 4: I know what I'm saying is I mean people usually
Speaker 4: love having tree around. Why would they cut it back
Speaker 4: just because it's encroaching. I mean, it's not like it
Speaker 4: was blocking the house or anything.
Speaker 15: That's corrects no sense to me.
Speaker 4: I know, it like they cut it back under her property. Yeah,
Speaker 4: they cut it even farther than your friends. It looks
Speaker 4: like so they proved that. Did they ask your permission
Speaker 4: to prone it?
Speaker 15: Well, he said, if it's on my property, I can
Speaker 15: cut it off.
Speaker 5: But they they must use.
Speaker 4: Uh, they must use diligence. I mean, this is this
Speaker 4: is a hack job, correct.
Speaker 15: And that's what the arborist told me. It was a
Speaker 15: hack job. So my question is it you know, the
Speaker 15: appraisal that they sent me its way over small claims.
Speaker 4: And so wait wait wait wait wait wait what did
Speaker 4: they say it would take to replace?
Speaker 5: Is this for replacing the tree?
Speaker 2: Well?
Speaker 15: This is for the damn it done.
Speaker 4: Then for Okay, hold on, Sharon, I don't need to
Speaker 4: know any details.
Speaker 5: I need to know.
Speaker 4: This is the damage amount for replacing the tree.
Speaker 15: It's fifteen thousand, six hundred dollars for the damage of
Speaker 15: the tree and then to treat it and then replace
Speaker 15: it if the treatment doesn't work.
Speaker 5: Okay, that doesn't make sense.
Speaker 4: Well I'll tell you why, because damages can't be either
Speaker 4: or So if you give them, you give them a
Speaker 4: value of the tree to remove and replace. That's a
Speaker 4: damage to say it's going to be fifteen to try
Speaker 4: to treat it and if that doesn't work, to replace it. Well,
Speaker 4: that might be they don't have to pay for your trying. Now,
Speaker 4: they can pay for your trying, but they.
Speaker 5: Don't have to pay for both.
Speaker 4: What I'm saying is there's the ultimate price of the tree.
Speaker 4: If you get paid for it, you can decide to
Speaker 4: try to fix it or try to replace it. But
Speaker 4: the tree has an infinite value period. You can't make
Speaker 4: What if it would take ten thousand dollars to experiment
Speaker 4: fixing it and then it doesn't work, does that mean
Speaker 4: you pay two thousand to replace it? If it costs
Speaker 4: two thousand. To replace it, you charge them two grand.
Speaker 4: You don't charge them the ten grand to try to
Speaker 4: bring it back. You have to have you have to
Speaker 4: mitigate your damage. So what is the price to replace
Speaker 4: the tree? Period?
Speaker 15: They didn't give it to me on the appraisal.
Speaker 5: They do. That's what you need, Okay.
Speaker 4: Do you know how much of that bill for fifteen
Speaker 4: grand is treating it and trying to bring it back
Speaker 4: to life, and how much of that bill is for
Speaker 4: replacing it?
Speaker 2: Yes?
Speaker 15: Well, now not replacing it. They set the damage to
Speaker 15: the tree was ten thousand.
Speaker 2: Okay.
Speaker 4: That makes no sense to me. Okay, So I don't
Speaker 4: have any idea what you're talking about. Damage does not
Speaker 4: have a price. Repairs have a price, and replacement have
Speaker 4: a price. And you don't pay for both repairs and replacement,
Speaker 4: you pick one.
Speaker 5: Okay.
Speaker 4: So what I'm getting at is you can't go after
Speaker 4: them for anything until you define your loss.
Speaker 15: And the loss for the tree was a priced at
Speaker 15: ten thousand dollars.
Speaker 4: Okay, if you paid that company ten grand, they can
Speaker 4: remove and replace that tree.
Speaker 3: Is that right?
Speaker 2: Okay?
Speaker 3: Is that right?
Speaker 5: I'm asking you. I didn't talk to them.
Speaker 4: Yes, okay, Sharon, I don't mean I don't mean to you, know,
Speaker 4: to perplex you. I just mean to help you. So
Speaker 4: here's what you need to do. You need to ask
Speaker 4: the arborist how much will it cost to remove and
Speaker 4: replace the tree with a like tree period, not with
Speaker 4: a baby sapling, but with a like tree. If the
Speaker 4: price is ten grand, that's your loss. If the price
Speaker 4: is five grand, that's your loss.
Speaker 5: Okay.
Speaker 4: Now if they say to you, but we can try
Speaker 4: to bring it back for two the problem is they
Speaker 4: don't have to experiment with bringing it back and then
Speaker 4: expect them to pay five grand to replace it or whatever,
Speaker 4: it's The replacement of the tree is your ultimate loss.
Speaker 5: Okay.
Speaker 4: So once you get that amount, we'll fight for you
Speaker 4: to try to get them. These people have to have insurance.
Speaker 4: They were negligent. In my opinion, I don't understand.
Speaker 3: Why the hell they had to kill it.
Speaker 4: Anybody that arboris probably told you anybody who did it
Speaker 4: properly would not have to kill it.
Speaker 2: Right correct.
Speaker 3: Make sure that ARBs is willing to testify for you.
Speaker 4: And I don't mean going to court, although you may
Speaker 4: want to try to put an acclaim with your homeowner's
Speaker 4: insurance and maybe they'll subrogate the claim. Let's get Compass
Speaker 4: Insurance on to see what they have to say about this.
Speaker 4: I want to know if you can put in a
Speaker 4: claim for that. We got more coming up on the
Speaker 4: Troubleshooter Show. Go with a sure Thing Denver's Best Roofer
Speaker 4: Excel Roofing dot com. You don't pay a cent until
Speaker 4: you're content than time for an insurance check up free,
Speaker 4: no obligation. In comparison, call Compass Insurance paying too much
Speaker 4: your coverage at dozens of insurance companies find out Now
Speaker 4: three oh three seven to seven to one help. You'll
Speaker 4: think you're his only customer when you choose Frank durand
Speaker 4: the real estate Man dot com to list your home
Speaker 4: with Remax Alliance three oh three nine two zero sixteen
Speaker 4: twenty two.
Speaker 3: All right for those.
Speaker 4: Who love deals, man, I'm telling you if the deals
Speaker 4: are extray I want to bring up Courtney Pierce, one
Speaker 4: of the owners.
Speaker 5: At Buy and Build. Buy and Build.
Speaker 3: Dot Net is their website, and I've been associated with
Speaker 3: them for many, many, many years, promoting them because I
Speaker 3: love this place.
Speaker 5: Now buy and Build Kitchen and Bath Now.
Speaker 4: I know for years if people went to the store,
Speaker 4: they would, and you moved and have a big better
Speaker 4: I mean it's been a while now, how long has
Speaker 4: it been since you.
Speaker 5: Moved to that new location at five South Lapan. When
Speaker 5: did you move?
Speaker 21: We moved in twenty eighteen, halfway through the year, so
Speaker 21: we opened in June of twenty eighteen.
Speaker 14: That are new looking.
Speaker 4: I didn't realize you've been there that long. It's five
Speaker 4: sixty South Lapan. Now, let me just get the store first.
Speaker 4: The store used to have a bit of everything, light
Speaker 4: fixtures and all kinds of stuff and flooring and cabinets.
Speaker 4: Is it confined now to kitchen in bath or I
Speaker 4: mean it was always kind of that, right.
Speaker 21: Yes, it was always kind of that, But we pretty
Speaker 21: much specialized on what we're good out of kitchen and
Speaker 21: bathroom cabinets, countertops, thinks and poscets.
Speaker 5: Okay, and what about light fixtures. No more, we.
Speaker 18: Don't do light fixtures anymore.
Speaker 21: We don't do flooring anymore.
Speaker 18: Now we do have some flooring.
Speaker 21: That you can buy through us that you can pick
Speaker 21: up at a different location.
Speaker 3: Still a good deal.
Speaker 21: But we got out of lighting and a lot of
Speaker 21: the little stuff.
Speaker 22: Okay, but you can still though, you can still do
Speaker 22: those extraordinary faucets and all of that, right, and bathroom
Speaker 22: hardware yes, correct, Yeah, so the auction though everything I
Speaker 22: just said you have plus more for the auction, correct,
Speaker 22: because you collect stuff all year.
Speaker 21: Long, line of everything we used to have and more.
Speaker 4: Yeah, So explain then if people you use a service
Speaker 4: called roller Auction, it's a giant online auction, and.
Speaker 3: Roller Auction is what you.
Speaker 4: Direct people to roller R L L E R rollerauction
Speaker 4: dot com. Now, when you go there, you'll see on
Speaker 4: the front page a link to buy and build, or
Speaker 4: of course you can always simply.
Speaker 3: Search it, but you'll see buy and build usually right
Speaker 3: on the front page.
Speaker 18: There.
Speaker 5: I'm going there right now.
Speaker 4: Yep, buy and Build listed on one of the front
Speaker 4: of big panels, and when you click on that, you're
Speaker 4: gonna find all of the things from buy and build.
Speaker 4: Now here's the great part. Sometimes, Courtney, it's not great
Speaker 4: for you, but sometimes people get things literally for pennies.
Speaker 14: Correct.
Speaker 21: Now, there a lot of items in this auction. Right now,
Speaker 21: we have over a thousand lots and there's still plenty
Speaker 21: of them that had even been bid on. Yet there's
Speaker 21: a bunch of stuff sitting at zero that you could
Speaker 21: get for five dollars for basis full of light bulbs
Speaker 21: or lighting fixtures or different things.
Speaker 4: And there's cabinets and countertops and vanities. Oh my god,
Speaker 4: there's so much stuff, too much to truly mention. So
Speaker 4: if they go to rollerauction dot com, I just did that.
Speaker 4: Then I clicked on the buy and build link. I'm
Speaker 4: in the buy and build site. Please go down the line.
Speaker 4: Don't just look at the first few pages. You got
Speaker 4: to go deep to get the bigger stuff.
Speaker 3: Yeah, my god.
Speaker 21: And you get flooring and doors.
Speaker 4: And oh, if you're redoing your house, if you're improving,
Speaker 4: if you think you're gonna do it in the future,
Speaker 4: it'd be worth stashing this in the garage. You will
Speaker 4: never I mean, there are some big, beautiful pre hung
Speaker 4: doors with a current bid of forty five dollars.
Speaker 21: Holy yeah, there's learned fifty to five hundred dollars doors,
Speaker 21: depending on the size. But they're all solid pine. There's
Speaker 21: knotty pine two panels and solid pine six panels. They're
Speaker 21: all on stained grade frames, pre hung and every size
Speaker 21: you can imagine.
Speaker 4: And there's an exterior door with an entry door with
Speaker 4: fixed lights in it, and the current bits thirteen hundred
Speaker 4: bucks Courtney.
Speaker 5: I was shopping for a door.
Speaker 4: These doors that I see here started at like five.
Speaker 20: Grand, Yeah for sure, very solid, beautiful grand entryway units
Speaker 20: of fourteen inch sidelights listening to them, And.
Speaker 4: There's all kinds of stuff like like one hundred and
Speaker 4: four listen to this, one hundred and forty linear feet
Speaker 4: of solid red oak trim or windowcasing. I mean, there's
Speaker 4: so much stuff. You just have to peruse this.
Speaker 3: Even if you have.
Speaker 4: A contractor doing stuff, save money. You have carpeting, Come on, man,
Speaker 4: twenty twenty cents, twenty cents.
Speaker 21: The carpet right now is super cheap. Twenty cents of
Speaker 21: square foot. That's only a dollar eighty a yard right
Speaker 21: now for really nice, full rolls of brand new and
Speaker 21: forsave carpet.
Speaker 4: You know, Mark Schumanski with Jenesis Total Experience. Mark, if
Speaker 4: you have a project going on here, bro, look at
Speaker 4: these prices.
Speaker 6: Yeah, I mean, well normally we'll send customers, yeah, because
Speaker 6: I'll let them pick their things out.
Speaker 5: Oh yeah, that's you know, that's a personal preference thing.
Speaker 5: And this area rug that's just gorgeous. Fifteen dollars.
Speaker 4: So what's the strategy things start closing when.
Speaker 21: Things start closing at one o'clock PM today, And what
Speaker 21: happens is at one o'clock PM, the first three items
Speaker 21: will close, and then at one oh one pm the
Speaker 21: next three items will close, and that goes through until
Speaker 21: all the items over one thousand lots are sold. And
Speaker 21: now if you are bidding at the very last minute,
Speaker 21: you bid to say ten seconds left, it'll go into
Speaker 21: two minutes of extended bidding. So whoever you're bidding against
Speaker 21: has an opportunity to counter, which is also gives you
Speaker 21: the opportunity to counter.
Speaker 4: So for two minutes only, does it keep doing that
Speaker 4: or does it just end at the initial two minutes.
Speaker 21: No, it'll keep It'll keep doing it after every bid
Speaker 21: you get two more minutes.
Speaker 5: Oh my god.
Speaker 4: So do you ever have people do you ever have
Speaker 4: people bidding against each other that keep that thing going
Speaker 4: and going and going.
Speaker 21: They do, sometimes for almost an hour after the lot
Speaker 21: was supposed to close. Sometimes it just stays really low
Speaker 21: until the last second and then people realize, oh my god,
Speaker 21: that's worth you know, a thousand bucks, and it's sitting
Speaker 21: at twenty five dollars right now, So it can go
Speaker 21: for a long time. With people just going back and forth.
Speaker 4: Okay, so roller auction dot com. What I'd like you
Speaker 4: to do is come on when it starts closing and
Speaker 4: give me examples of things that closed and some of
Speaker 4: the deals people got and people don't miss out rollerauction
Speaker 4: dot com. Look for buy and build more coming up.
Speaker 4: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 4: dot com. You don't pay a cent until you're content.
Speaker 4: Time for an insurance checkup free, no obligation. In comparison,
Speaker 4: call Compass Insurance paying too much your coverage at dozens
Speaker 4: of insurance companies find out now three all three seven
Speaker 4: to seven to one help. You'll think you're his only
Speaker 4: customer when you choose Frank durand the real estate Man
Speaker 4: dot com to list your home with Remax Alliance three
Speaker 4: all three nine two zero sixteen twenty two. Hi Tom
Speaker 4: Artino here three three seven on three talk Deputy d
Speaker 4: real quick here, let's talk about some of your follow ups.
Speaker 5: Let's see one now we have time for this.
Speaker 16: Super crazy one is the issue of Sonny who called
Speaker 16: us a few minutes ago about getting a ticket from
Speaker 16: Aurora for a vehicle she doesn't own and so after
Speaker 16: she and I spoke and she sent me a copy
Speaker 16: of it, she actually called the city and they agreed
Speaker 16: with her that she's not the owner of that vehicle.
Speaker 5: They it was that easy. It was that easy. Oh
Speaker 5: my goodness, thank you, thank you. I can give you
Speaker 5: a dinger.
Speaker 4: Before the end of the show. And I like that
Speaker 4: because ut using the dinger to me is important.
Speaker 3: At seventy one, there you.
Speaker 5: Go, and in any case, I'll give you the best
Speaker 5: buy update. But it was that easy. Yeah, it was
Speaker 5: really easy.
Speaker 4: She would they how did they? Did they just take
Speaker 4: you at your word or did they look it up?
Speaker 23: They must have looked up to see that her name
Speaker 23: is nowhere you are. Yeah, yeah, so it's a big difference.
Speaker 23: Like that happened, folks. So give us a call with anything.
Speaker 23: Three all three, Martino, leave a message. We'll get back
Speaker 23: to you. Three oh three sixty two seven eight four
Speaker 23: sixty six.
Speaker 3: Go with a sure thing Denver's Best Roofer Excel Roofing
Speaker 3: dot com.
Speaker 4: You don't pay a cent until you're contenth time for
Speaker 4: an insurance check up free, no obligation. In comparison, call
Speaker 4: Compass insurance paying too much your coverage at dozens of
Speaker 4: insurance companies. Find out now three all three seven seven
Speaker 4: to one help. You'll think you're his only customer when
Speaker 4: you choose Frank durand the real estate Man dot Com
Speaker 4: to list your home with Remax Alliance three all three
Speaker 4: nine two zero sixteen twenty two.
Speaker 20: Yea ripped up.
Speaker 1: In needed by so.
Speaker 2: You don't have come running Just as fast as we can.
Speaker 1: Shooter's gonna help come.
Speaker 3: Dix. Is the Troubleshooter Show. Now, Tom Martino, Hi, Tom
Speaker 3: Martino here, Welcome to the show.
Speaker 4: Three all three seven one three talk three all three
Speaker 4: seven one three eight two five five. We're here any
Speaker 4: any any day, oh well not any ay, Monday through Friday,
Speaker 4: trying to help you solve problems, answer questions, say complaints.
Speaker 4: A lot of people download the show, thousands and thousands,
Speaker 4: and then of course we have people streaming the show
Speaker 4: as well on on the Troubleshooter Network and that is
Speaker 4: on YouTube. And then you guys, my radio audience, we
Speaker 4: love you for forty five years, and we are solving problems.
Speaker 5: Say we have march. Ask you with me today.
Speaker 4: Uh and Mark, we were talking about this auction roller
Speaker 4: auction dot com where people people you ought to go there.
Speaker 4: It's going to be closing at noon and excuse me
Speaker 4: at one, and you can get these items and bid
Speaker 4: at the last minute, and then it stays open for
Speaker 4: another two minutes and if the high bidder doesn't come back,
Speaker 4: you get it. And some of these high bids are
Speaker 4: not high bids at all. You're gonna get things pennies
Speaker 4: on the dollar. Do you ever go to auctions Mark
Speaker 4: Shimanski ever.
Speaker 6: I've done the roller auction before. It's pretty good stuff.
Speaker 6: Huh yeah, I mean it's there's all kinds of Now
Speaker 6: they do.
Speaker 3: More than buy and build rollers dot com.
Speaker 6: They're huge, and you know they do even government vehicles
Speaker 6: and you know things that repossess that no one ever
Speaker 6: claimed back bicycles, cars, trucks, generators, anything you could think
Speaker 6: of that was probably maybe stolen.
Speaker 5: And the city's auction off on roller auction.
Speaker 3: When you try to do home improvements, do you ever
Speaker 3: send people.
Speaker 5: To buy and build? If you don't, that's fine. I
Speaker 5: have not, Okay, I've never been there myself either. It's unbelievable.
Speaker 4: I know contractors who would send their people there and say,
Speaker 4: just pick whatever cabinets you want, and they would draw
Speaker 4: them the diagram and then Courtney and team they put
Speaker 4: together the bid and it saves people money. It's really
Speaker 4: cool again. Uh you know, here's the deal. Uh if
Speaker 4: you I always say this, if you like what you
Speaker 4: see and the price and you have a good contract
Speaker 4: or put it all together. But don't I don't believe
Speaker 4: it's a great idea to buy.
Speaker 3: Materials not knowing.
Speaker 4: You see, some people see a deal and buy it
Speaker 4: hoping they can use it.
Speaker 6: Yeah, exactly, And that could cost you money the long
Speaker 6: run because I was saying, oh, this doesn't quite work,
Speaker 6: that's right. Or or let's say, well I want to
Speaker 6: make it work. Then you spend more money and modifying
Speaker 6: it that you could have just bought new.
Speaker 14: I know.
Speaker 6: So you want to make sure you have a good
Speaker 6: game plan. You know, Like the doors are phenomenal value.
Speaker 6: I mean, you're gonna.
Speaker 5: Spend, but are they gonna fit? Right? Are they gonna fit?
Speaker 2: You know?
Speaker 5: A door like that?
Speaker 6: You know, I just saw like the pine Dorsey's talking
Speaker 6: about gonna be you know, well over two hundred to
Speaker 6: two fifty on at home depot. So that's that's a
Speaker 6: great deal for pre hung door. So I saw they
Speaker 6: were going for less than one hundred bucks. Oh yeah, yeah, yeah,
Speaker 6: and so, but you want to make sure it's the
Speaker 6: right swing. You want to make sure it's you know
Speaker 6: you're gonna fit in your rough opening.
Speaker 5: So and entry doors are incredible. Entry doors are so expensive.
Speaker 5: I know he's got some for thirteen hundred bucks. Not
Speaker 5: a alder. I mean, that's amazing, that's a steal. Yes, anyway, So.
Speaker 4: As far as home improvements, unfortunately, over the years, and
Speaker 4: by the way, our number is three oh three seven
Speaker 4: one three talk three oh three seven to one three
Speaker 4: eight two five five.
Speaker 3: That's the immediate studio number.
Speaker 4: You can also call three oh three Martino and please
Speaker 4: leave a number there because we will get back to
Speaker 4: you three oh three six two seventy four to six
Speaker 4: six if you don't get right through, and usually you
Speaker 4: get right through.
Speaker 5: When we're here.
Speaker 4: And that is our mountain time ten to two, ten
Speaker 4: in the morning till two in the after noon. We
Speaker 4: get a lot of people from around the country, so
Speaker 4: I always say Eastern time, and of course Eastern time
Speaker 4: it would be noon to four. So here's the deal.
Speaker 4: If you need help, call us. Sometimes we can't help
Speaker 4: it's too far gone. You can text us as well,
Speaker 4: my Google number seven four seven nine nine nine eighty
Speaker 4: and my my other number provided by iHeart short code
Speaker 4: five seven seven three nine Just.
Speaker 3: But Tom, somewhere in the message, it'll come to me.
Speaker 4: So I send you out a lot to look at
Speaker 4: places that people have been screwed quite frankly, I mean, so, well,
Speaker 4: here's what I want to know. I mean, probably not
Speaker 4: a big percentage of your business maybe, but but you
Speaker 4: do you do a good amount of previous jobs, right,
Speaker 4: I mean, obviously you do if people call you because
Speaker 4: they hear you on the show. And what is the
Speaker 4: biggest when when you go to those jobs? Is there
Speaker 4: any one thing that stands out that people that you say,
Speaker 4: why did they fall for this?
Speaker 3: Again?
Speaker 5: I mean, is there.
Speaker 4: Any one thing? Or is it? Is it so eclectic?
Speaker 4: It's eclectic?
Speaker 6: And you know some of the things I see is,
Speaker 6: you know, especially in the you have these people that
Speaker 6: say they're a flipper, and then you come into these
Speaker 6: houses that they supposedly flipped it on a person moved into. Well,
Speaker 6: this isn't working right, that's not working right. It's because
Speaker 6: they took so many shortcuts. They probably never pulled a permit.
Speaker 6: I mean, one of the funniest ones I saw They
Speaker 6: actually used extension.
Speaker 5: Courts as outlets in a basement.
Speaker 6: And because they and then they just had wall paneling
Speaker 6: like paneling, not drywall, and they actually just had that
Speaker 6: outlet sticking out of the paneling. They had it taped
Speaker 6: to the on the other side. No, and then that
Speaker 6: was the outlet, and they're trying to and these people go, well,
Speaker 6: this isn't working right.
Speaker 3: Home inspections are so important. Yeah, they really exact. You know,
Speaker 3: I think mark a good contractor makes the best.
Speaker 4: Think about this, if you weren't doing what you're doing,
Speaker 4: you start to slow down, you could make an awesome
Speaker 4: home inspector.
Speaker 5: Think about that, after all the experience doing this?
Speaker 4: No, no, but don't you think Yeah, And a lot
Speaker 4: of respectors, a lot of inspectors don't have experience.
Speaker 20: Right.
Speaker 6: They go to a class that's right, and then it's
Speaker 6: and then everything's cookie cutter, and they just have to
Speaker 6: fill in what they learned in that class, right, and
Speaker 6: it's very vague, so they they cover their self.
Speaker 4: But you can spot craft probably just walking into place.
Speaker 5: It's crazy, right, And so in.
Speaker 4: Any case, home inspections people are very important. But I've
Speaker 4: said this before again, I wanted to give birth to
Speaker 4: this industry. I'm just getting too damn old to keep
Speaker 4: starting businesses. But the one business that I thought would.
Speaker 3: Work, I swear to you, is called home inspection mitigation.
Speaker 4: Now what that means is and I've seen it. I've
Speaker 4: and people please pick up on the idea anywhere. Anybody
Speaker 4: listening to YouTube anywhere, please and let me know about it.
Speaker 5: In fact, I'll help you get started.
Speaker 3: I'll promote you.
Speaker 4: Here's what I'm talking about. Many estate deals are killed
Speaker 4: because the inspection comes back and the buyer says, oh,
Speaker 4: I ain't doing all that, or they want the seller
Speaker 4: to do it.
Speaker 5: The worst thing in the world.
Speaker 4: You can do, by the way, just between me and you,
Speaker 4: is have a seller take care of things. Don't ever
Speaker 4: do that because they're never going to do it the
Speaker 4: way you would do it. Get an allowance figure and
Speaker 4: put the allowance in there. Do not let the seller
Speaker 4: get it done. Okay, just don't. I know it sounds
Speaker 4: like it's hassle free. If you get this done, this done,
Speaker 4: and this done, I'll buy it. But please don't because
Speaker 4: they're not going to They're gonna cut corners. They're never
Speaker 4: going to do it to the extent they would if
Speaker 4: they were going to stay there the rest of their lives.
Speaker 4: Just don't, please, don't do it. So you have someone
Speaker 4: bid it, get an allowance, and then do it. In fact,
Speaker 4: I'm going to tell you how to make your best
Speaker 4: real estate deal, but first I want to get back
Speaker 4: to this business I'm launching.
Speaker 3: I'm not launching.
Speaker 4: I want you to launch you out there, entrepreneur, And
Speaker 4: it's in home inspection mitigation. Now what that means is this.
Speaker 4: I've seen deals killed because they see items, but they
Speaker 4: don't see prices, and it bothers them. But what if,
Speaker 4: for example, what if you could know that this inspection
Speaker 4: report represents only thirty five hundred dollars, or this inspection
Speaker 4: report is fifteen grand, or this inspection report is twenty
Speaker 4: two grand, whatever it is, it's a report and a cost.
Speaker 4: So now you can say, instead of arguing back and forth,
Speaker 4: can I have a twenty two thousand dollars allowance?
Speaker 3: Or you even have real estate people say you know what,
Speaker 3: I'll kick in this much commission. The other one says,
Speaker 3: I'll kick in this much commission, and the deal doesn't
Speaker 3: do because so what I recommend and I don't think
Speaker 3: is should ever be the inspector that does it. But
Speaker 3: the inspector should have this inspection, then the real estate
Speaker 3: brokers or the consumer should call a home inspection mitigate company.
Speaker 5: I'm going to tell you someday.
Speaker 4: You're going to hear about this and you're gonna say
Speaker 4: Martino talked about that years ago. So here's what do
Speaker 4: you do with a home inspection mitigation company. They take
Speaker 4: your home inspection and turn it into a line item, okay,
Speaker 4: and they give you a contract and they take care
Speaker 4: of it well.
Speaker 5: So it's just like something to have it happened before
Speaker 5: you moved in.
Speaker 4: It doesn't have to happen. You just know the unknown
Speaker 4: is what breaks deals. I mean, because okay, this happened
Speaker 4: to me where I wanted this damn thing done and
Speaker 4: that damn thing done, and that damn thing done.
Speaker 5: I thought, Okay, that porch is.
Speaker 4: Sinking, this is done, and I didn't know what the
Speaker 4: hell was going on, so I didn't want to buy it.
Speaker 4: And then finally one of my friends said, that's not
Speaker 4: going to cost that much. That just needs a concrete pillar.
Speaker 4: That's one of the things coming down on the porch,
Speaker 4: and some other things put together a price and I
Speaker 4: thought that's all it is. So I bought the house,
Speaker 4: okay because it turned out to be scary.
Speaker 6: Well, it's funny because I have a lot of real
Speaker 6: estate agents that use me and then you know they're
Speaker 6: gonna either on a buying side or the selling side,
Speaker 6: and it's like, hey, how much is this to fix
Speaker 6: and to fix and they have they have me price out.
Speaker 6: That's what they should do. Yeah, and there's many real
Speaker 6: estate agents I've worked with.
Speaker 5: But it should be formal.
Speaker 4: There should be a formal way that you can call
Speaker 4: someone get a price that literally deal with home inspections
Speaker 4: and in fact they can say you don't really need this.
Speaker 4: You know, they can say here's what it's going to
Speaker 4: take and put a price on it. So now here's
Speaker 4: what you have. You have a price. So here's how
Speaker 4: you make the best deal in real estate you can make.
Speaker 4: And I've done it over and over and over. This
Speaker 4: is wash, rinse and repeat. I've done it. I did
Speaker 4: it with this house. I shouldn't give away my plan,
Speaker 4: but this is what I did. I come the first time.
Speaker 4: In fact, Mark, you were involved in one you didn't
Speaker 4: even know about with a condo you came to look
Speaker 4: at but what I Here's what I do. I look
Speaker 4: at it twice. First, I look at it to see
Speaker 4: if I like it, and then I come back a
Speaker 4: second time. But Frank Duran doesn't tell people it's the
Speaker 4: same client coming back. He just says, I have another showing, right,
Speaker 4: all right, But it's me again now. The reason I
Speaker 4: don't want to sell it or knows, because I don't
Speaker 4: want him to think I'm that interested. Sure, so I
Speaker 4: come back again, but this time I actually bring a
Speaker 4: contractor with me. When I was looking at a condo
Speaker 4: that time at Landmark, I brought you and you told
Speaker 4: me what it was going to cost. Okay, So I
Speaker 4: bring a contractor here, but I had to bring two
Speaker 4: different one three for this house. I brought one because
Speaker 4: there's some problems with the what the I knew. The
Speaker 4: guy thought he had foundation problems because there was some
Speaker 4: sinking of the corner of the garage and their driveway,
Speaker 4: and then he looked. I had another guy look at
Speaker 4: something else, and another guy look at something else. I
Speaker 4: had three main areas of concern, oh, stucco, and I'm
Speaker 4: not sure if you looked.
Speaker 3: I don't know if I.
Speaker 5: Had did I have you looking.
Speaker 4: So somebody looked at this stucco because there was some
Speaker 4: stucco issues, right.
Speaker 5: I think that was before you were.
Speaker 4: Making a push on stucco though, that I realized, because
Speaker 4: this is a few years.
Speaker 5: So I got a price.
Speaker 4: And now the guy coming, my mudjacker coming and said,
Speaker 4: you don't have a structural problem here you have.
Speaker 5: You just need to lift this corner in this your driveway.
Speaker 3: That's it.
Speaker 4: Then the other guy said for the stucco, this is
Speaker 4: all you need. And then you don't need you don't
Speaker 4: have any rock behind it, no mois.
Speaker 5: Blah blah blah.
Speaker 4: Then I had a third guy forget what it was.
Speaker 4: It might have been some drywall and stuff. So I
Speaker 4: had a price, that definite price. What could have been
Speaker 4: roofed too. I know a brats that'd excel roofing helsing
Speaker 4: a lot. But in any case, I had a price
Speaker 4: for this house to make it perfect, and I think
Speaker 4: it was going to be forty two thousand dollars to
Speaker 4: make it perfect.
Speaker 3: So I made a low ball offer.
Speaker 4: But I said this, I will put down hard money
Speaker 4: and close in three weeks. What does that mean? That
Speaker 4: means I don't want any inspections. I don't need any contingencies.
Speaker 4: You don't have to do anything. And if I don't
Speaker 4: come through, you keep my three hundred grand. That's how
Speaker 4: much I was going to put down.
Speaker 5: I stole this house.
Speaker 4: I literally stole this house because of it, and then
Speaker 4: because I put.
Speaker 3: Hard money down three hundred grand, I said I want
Speaker 3: to start repairs during the three weeks and they guy said, well,
Speaker 3: this is highly unlikely. And I said, look, idiot, to
Speaker 3: the broker, I said, here's two scenarios.
Speaker 5: One I don't go through. You got three hundred.
Speaker 4: Grand and home improvements, right, And if I do go through,
Speaker 4: I went through right. There's no downside here the home improvements.
Speaker 4: So I started the home improvements and when I got
Speaker 4: halfway through, the seller said they would like to rescind Ooh,
Speaker 4: I said, well impossible. They because they saw they had
Speaker 4: no problems. They thought they had right, and that the
Speaker 4: house was looking beautiful because I was doing epoxy floors,
Speaker 4: tearing out most of the junk in the garage, and
Speaker 4: when you start seeing a house in a new light,
Speaker 4: you think, oh my god.
Speaker 5: Are I live in here while you're doing this?
Speaker 2: No?
Speaker 4: Okay, they had moved out that's another pressure they had
Speaker 4: moved down. So the point I'm getting at is this, okay,
Speaker 4: is that you know what you have, don't let them
Speaker 4: know what you have, and then you have all the
Speaker 4: cards and you have the strength.
Speaker 5: Because you have a price.
Speaker 4: People who have inspections done and come back a second
Speaker 4: or a third time. You're telling the seller, I love
Speaker 4: this house, please do this for me, Please help me
Speaker 4: get into this house. And it's the wrong way to go.
Speaker 4: Three o three seven one three eight two five five.
Speaker 4: I'm Tom Martine Moore coming up. Go with a sure
Speaker 4: thing Denver's Best roof Excel Roofing dot com.
Speaker 3: You don't pay a cent until you're content.
Speaker 4: Wait time for an insurance checkup free no obligation comparison
Speaker 4: call Compass Insurance paying too much your coverage at dozens
Speaker 4: of insurance companies find out now three oh three seven
Speaker 4: seven to one help. You'll think you're his only customer
Speaker 4: when you choose Frank durand the real estate Man dot
Speaker 4: com to list your home with Remax Alliance three oh
Speaker 4: three nine two zero sixteen twenty two. Hey Tom Martino
Speaker 4: here three oh three seven one three talks seven one
Speaker 4: three eight two.
Speaker 3: Five five and uh.
Speaker 5: Major Mark Major has been on the phone off the phone.
Speaker 3: That's why you may not see him here.
Speaker 4: So let's talk and uh, whatever's on your mind. I'll
Speaker 4: take your calls at three O three seven one three
Speaker 4: talks seven one three eight two five five. Now I
Speaker 4: talked about how to get the best home deal, and
Speaker 4: I talked about starting a new business inspection loss mitigation.
Speaker 5: Let me talk about.
Speaker 4: Diversity, equity and inclusion and DEI and where that came from.
Speaker 4: It's really important. People don't know behind the scenes stories.
Speaker 4: I don't know why you can just look them up,
Speaker 4: but this is really important. And where I learned about
Speaker 4: this is when I was studying for my licenses for
Speaker 4: securities and getting involved in the securities business. I learned
Speaker 4: about Blackrock, the largest fund in the world.
Speaker 6: They're buying everything. They're just buying Jersey mics they just announced.
Speaker 5: Are they actually.
Speaker 6: Buying them or oh it just it was under news
Speaker 6: about black Rock, right, Yeah, Blackri is buying Jersey.
Speaker 4: Now Blackrock doesn't just buy, they invest They invest in things.
Speaker 4: They're the largest fund in the world. Now, I'm not
Speaker 4: saying anything wrong with investing in Blackrock. If you had
Speaker 4: an advisor and you know what you're doing. But I'm
Speaker 4: talking about Blackrock in general because they have so much power.
Speaker 5: So because they have so much power.
Speaker 4: They can kind of if they buy stuff or they
Speaker 4: signal something is a goodbye, then that stock tends to
Speaker 4: be held up.
Speaker 5: It's a good stock, just like when Buffett does it.
Speaker 3: But Blackrock even has more influence now, so Blackrock is
Speaker 3: more diverse, so they have more influence. So Blackrock started
Speaker 3: thinking that I don't know why the guy.
Speaker 4: What's his name, Fink his last I forget his first
Speaker 4: his first name, but so Fink he starts social engineering
Speaker 4: with Blackrock. It's a true story. So he thought diversity,
Speaker 4: equity and inclusion. Because he's a screaming liberal, he thought
Speaker 4: this is a great idea, and he started looking at
Speaker 4: companies that he believed were not diverse enough and downgrading
Speaker 4: them and claiming that they would be better if they
Speaker 4: instituted And this was done in a very subtle way.
Speaker 5: He didn't come out and.
Speaker 4: Say you better do this, that DEI programs would increase
Speaker 4: profitability and likability and public image and be a better investment.
Speaker 4: So he started issuing opinions where his people did, and
Speaker 4: eventually all of these major companies. You wondered, why did
Speaker 4: these major companies go from just now, I'm not saying,
Speaker 4: by the way, these major companies had unfair hiring practices
Speaker 4: or were bad, but they wanted to be and they
Speaker 4: really wanted to look good for Blackrock, and they wanted
Speaker 4: to be part of the party, so they started instituting
Speaker 4: massive DEI programs. Okay, Now, therefore they were upgraded, and
Speaker 4: everybody was happy, especially mister Fink, because he got his way.
Speaker 4: He was able to social engineer with money and anytime
Speaker 4: there's way more.
Speaker 5: Than DEI he did.
Speaker 4: You got to look up the whole story, and you
Speaker 4: got to look beyond the regular mainstream media too, because
Speaker 4: these these guys in mainstream won't that won't say bad
Speaker 4: things about him because he owns most of them.
Speaker 5: So here's the deal.
Speaker 3: As a result, as a.
Speaker 4: Result, the companies themselves, however, started losing money and not
Speaker 4: doing well. Now I'm not saying that DEI was the reason,
Speaker 4: but DEI was a major flop when it came to revenue,
Speaker 4: and when it came to public image, and when it
Speaker 4: came to productivity, and when it came to income. It
Speaker 4: will not because of DEI, but kind of Okay, maybe
Speaker 4: they just were such in a hurry to include to
Speaker 4: do this, maybe the quality of candidate went down.
Speaker 5: I don't know. I don't know the reason.
Speaker 4: But if you look it up, DEI strong DEI programs
Speaker 4: are now being abandoned.
Speaker 6: Well yeah, I mean have you heard that? Yeah, the
Speaker 6: Harley Davidson story. Go ahead, yeah, I mean they say,
Speaker 6: Harley Davidson, who is a you know, their customer's blue
Speaker 6: collar typically you know, a working person that's going to
Speaker 6: spend money on a Harley Davison. And they're talking about tough,
Speaker 6: more typically conservative people. And I'll say, Harley Davison hired
Speaker 6: a CEO that was very DEI focused. And what happened
Speaker 6: and the companies start exactly and yes, sales came down.
Speaker 6: They had all these parameters on who you had to
Speaker 6: buy your parts from and such, and all the training
Speaker 6: that they had to go through and the staff, and
Speaker 6: they've abandoned the product.
Speaker 3: Listen to this.
Speaker 5: Can I give an actual EI?
Speaker 3: Sorry Tom, wait, hold on one second, Okay, this is
Speaker 3: an actual news story. Larry Fink, CEO Blackrock has A,
Speaker 3: has been a prominent advocate of integration, of integrating diversity, equity,
Speaker 3: and inclusion principles into corporate strategies. In twenty seventeen, he
Speaker 3: said in an interview he would force behaviors to promote
Speaker 3: diversity within companies.
Speaker 5: No, no, he said, Now that's Larry Fink.
Speaker 4: Critics argue that such approaches prioritize social objectives over financial performance,
Speaker 4: affecting the company's profitability. Now, this, by the way, is
Speaker 4: coming from artificial intelligence. I just put in tell me
Speaker 4: about it, tell me about Larry. All I said was
Speaker 4: tell me about Larry Fink and DEI. That's all I said.
Speaker 3: Now, usually these be these ais bend liberal says.
Speaker 2: Now.
Speaker 4: Proponents contend fostering diversity and inclusion leads to enhancing the
Speaker 4: long term success. But in recent years these programs have
Speaker 4: been abandoned and some companies, however, have weaponized DEI. They've
Speaker 4: used it against companies on both sides. So the impact
Speaker 4: of DEI initiatives and company performance has not been proven well,
Speaker 4: and many companies are abandoning it.
Speaker 3: So that people.
Speaker 4: It's amazing to me what I learned over the years
Speaker 4: here is studying finance and what goes on in the
Speaker 4: world of finance. There is way more to it than money.
Speaker 4: It's a lot of its perception. But if you try
Speaker 4: to force it, you still come down to.
Speaker 6: Revenue, right, I mean, yeah, and there's revenue. Yeah, the
Speaker 6: quarterly revenue. Life is its own teacher. What were you
Speaker 6: going to say, doc, quick.
Speaker 8: Well, this is a firm of action. It's hard to
Speaker 8: get into medical school, as you know, it's even harder
Speaker 8: to flunk out because they bend over backwards with tutors
Speaker 8: and everything they can do. But after the first year
Speaker 8: in my medical school class, there were three people that
Speaker 8: didn't make it to the second year, and that all
Speaker 8: three young black women who were admitted under affirmative action.
Speaker 8: So certain things, but they need to be a meritocracy
Speaker 8: and not an affirmive action.
Speaker 4: Or DEI where I okay, see, I think affirmative action
Speaker 4: is totally different than DEI. Affirmative action when it went
Speaker 4: into place, was needed, absolutely needed.
Speaker 5: Because they literally had.
Speaker 4: Now, I don't think they should force the number of
Speaker 4: people you hire based on color, but they should force
Speaker 4: the inclusion of them in the candidacy. Then it's meritocracy
Speaker 4: after that. But before affirmative action, they weren't even considering them.
Speaker 5: They really weren't.
Speaker 4: I mean, we lived in a different time they weren't
Speaker 4: considering them. Now, had they considered them and then said,
Speaker 4: well they're not up to par, that's one thing of
Speaker 4: people of color, But they weren't even being considered. So
Speaker 4: I'm all about equal opportunity, not equal outcome. What Doc
Speaker 4: is talking about is people who were included regardless of
Speaker 4: the outcome because they simply wanted them included.
Speaker 5: That is not the affirmative action. Was that began?
Speaker 4: I mean, no, excuse me, that's the wrong part of
Speaker 4: affirmative action.
Speaker 5: The right part would be presenting the opportunity.
Speaker 4: And then DEI was based solely on numbers, solely on numbers.
Speaker 5: I have more coming right up.
Speaker 3: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 3: dot com.
Speaker 4: You don't pay a cent until you're content. Time for
Speaker 4: an insurance checkup free, no obligation. In comparison, call Compass
Speaker 4: Insurance paying too much your coverage at dozens of insurance
Speaker 4: companies find out now oh three seven seven to one help.
Speaker 4: You'll think you're his only customer when you choose Frank
Speaker 4: durand the real estate Man dot com to list your
Speaker 4: home with Remax Alliance three oh three nine two zero
Speaker 4: sixteen twenty two. You know here's three O three seven
Speaker 4: one three talk seven one three eight two five five
Speaker 4: Compass Insurance Group. Did we ever get them on? I
Speaker 4: wanted to ask him about that tree? Do you have
Speaker 4: them around, uh, Kelly? Or did you forget about getting
Speaker 4: them on?
Speaker 14: No?
Speaker 5: I did not forget. Brian is in a meeting.
Speaker 7: He should be out at about one o'clock.
Speaker 5: Oh good, thank you, thank you, thank you.
Speaker 4: And I wasn't insinuating that those mimosas every morning?
Speaker 24: No, No, she's making it up. She's busy scarfing on
Speaker 24: a sandwich right now. A sandwich right now?
Speaker 4: A sandwich? Oh okay, it's either a mimosa or sandra.
Speaker 5: Okay?
Speaker 4: Is it at least a pork belly or something good?
Speaker 4: Or it's a foot long kind of sandwich. It's not
Speaker 4: it's a foot long anyway.
Speaker 19: No, it's not.
Speaker 13: I can't even eat anything longer than a foot please.
Speaker 3: Okay, let's move on, and let's move on right now. Craig,
Speaker 3: what's going on, Craig, what's happening?
Speaker 14: Hey?
Speaker 20: Tom?
Speaker 14: How are you?
Speaker 3: What's going on with you?
Speaker 2: Man?
Speaker 3: He good afternoon.
Speaker 14: Well I spoke with you last time Priday. In regards
Speaker 14: to my Kia fort and.
Speaker 5: So, oh, hold on, let me find it.
Speaker 3: I got it.
Speaker 4: You're twenty seventeen. Hold on, it was stuck in fourth gear.
Speaker 4: You took it to a wrap o ho Kia. The
Speaker 4: shop installed the rebuild transmission and PCM for a total
Speaker 4: of eight grand. You paid fifteen hundred towards that. And
Speaker 4: I said, wait a minute, you can't this doesn't sound right.
Speaker 4: That did not correct the problem. You said that Kia
Speaker 4: expected you to pay and even though it didn't fix
Speaker 4: the problem, so that I was all confused about that problem, Craig,
Speaker 4: how and I told you go back and get some clarification.
Speaker 5: Where are are we at with this right now?
Speaker 14: Well, as you know, they put in a transmission. I
Speaker 14: was hoping it wasn't that. I was hoping it was
Speaker 14: a twenty dollars part. It's thirty two hundred dollars fix
Speaker 14: fifteen hundred dollars down to pay for the part of
Speaker 14: the transmission.
Speaker 4: But what was the eight grand you told me about?
Speaker 4: There was a total of eight grand.
Speaker 14: You said, yeah, well I agreed to the thirty two
Speaker 14: hundred for the transmission because that was supposed to fix it.
Speaker 14: Then they said it was a part trained control module
Speaker 14: the PCM from here to part And I said, well,
Speaker 14: wait a minute, what's that going to cost? And before
Speaker 14: you do anything else, what is that going to call? Well,
Speaker 14: I don't worry about it. We'll work with you. We'll
Speaker 14: work with you. Next thing, you know, they put in
Speaker 14: the PCM that don't work. And then that, you know,
Speaker 14: my bill's up to a nurse sixty?
Speaker 5: And how much how much was the PCM? Okay?
Speaker 3: Hold on, bro hold on?
Speaker 4: They put the transmission in for thirty five hundred? How
Speaker 4: much two they charge you for? How much for the PCM?
Speaker 14: Well, it comes out a total of uh they said,
Speaker 14: I owe a balance a six.
Speaker 4: After and that's after you paid the fifteen hundred right,
Speaker 4: so it is eight grand?
Speaker 5: Okay? So it is eight grand? Okay?
Speaker 3: So anyway, what did did you how they finally get
Speaker 3: it working?
Speaker 5: Thank you?
Speaker 3: Mark? How did they finally get it working?
Speaker 5: They didn't? So do they still Here's all I want
Speaker 5: to add? Wait, wait, wait, do.
Speaker 4: They still expect you to pay eight grand for something
Speaker 4: that doesn't work?
Speaker 14: Yes?
Speaker 3: Yeah?
Speaker 14: And when I met your your friend Mark there at
Speaker 14: the service dead.
Speaker 3: He wait, well Mark, Mark, you went with him? Do
Speaker 3: you ask? Do you want me to talk or not.
Speaker 3: It's up to YouTube both of you.
Speaker 4: Mark, Mark, I didn't know that. Craig hold On, I
Speaker 4: didn't know you went with him. So for sure, I
Speaker 4: want you to tell me what ye.
Speaker 3: First of all, I'm asking him, did they finally call
Speaker 3: you and get it running or not yet? Did they
Speaker 3: figure out why it was still stuck in gear?
Speaker 14: No?
Speaker 2: No?
Speaker 3: Okay, so it's not ready to be picked up yet.
Speaker 2: No.
Speaker 14: Remember, they told us they were going to put it
Speaker 14: through a flight test and they'd get back.
Speaker 3: So why are you calling now? Is what I'm trying
Speaker 3: to find out.
Speaker 20: I'm trying to find out.
Speaker 14: I let you know that it is not picked and
Speaker 14: they tried to do a flight test that didn't work.
Speaker 14: They sent me a text said, hey, Craig, can you
Speaker 14: answer this question from our engineers about any after market
Speaker 14: components that have been put on your vehicle? I wrote,
Speaker 14: And they also want to know if to find another,
Speaker 14: uh swap the PCM to verify the PCM it's not
Speaker 14: bad the one they put in or whatever. And I said,
Speaker 14: the car has never had any electrical or computer components
Speaker 14: ever put in it. I've only done the cars rank
Speaker 14: great until up to now. I've only don't changed you oil,
Speaker 14: et cetera.
Speaker 4: Hey, Mark, okay, So Mark, Yes, can I ask you
Speaker 4: a question real quick, Mark, when you went with him,
Speaker 4: did you like did they expect him was it as
Speaker 4: he presented it? They expected him to pay eight grand
Speaker 4: without a working.
Speaker 3: They don't know what yes and no. But they don't
Speaker 3: know what's wrong with the vehicle. They assured me any
Speaker 3: parts that weren't needed were not going to be charged
Speaker 3: to them. But they still don't know what's wrong with
Speaker 3: the vehicle.
Speaker 14: And here's the icing on the cake, Mark when we
Speaker 14: left there. Right after we left there, they sent me
Speaker 14: a text message, and you were there with me. I
Speaker 14: never mentioned anything about I need to get financed. Do
Speaker 14: you know anyone that can finance then? To get these
Speaker 14: pay for these reprents that I don't.
Speaker 3: Have to look, Man, listen, here's where we left off
Speaker 3: last Friday. We left off. God, I'm just gonna go
Speaker 3: I'm sorry, I'm gonna go to the dentist and hang
Speaker 3: myself in the same drive. Go ahead, Mark, Well, I'm
Speaker 3: not sure what to tell them. I mean, until they say, hey,
Speaker 3: your vehicle's running, this is how much you owe, I
Speaker 3: don't know what else to tell you right now. I
Speaker 3: don't know. Man. I met you there. We had a conversation.
Speaker 3: It was like you have got to take.
Speaker 4: A we we do have to take Let's just take
Speaker 4: this break, come right back.
Speaker 3: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 3: dot com. You don't pay a cent until you're content.
Speaker 4: Time for an insurance check up free, no obligation in
Speaker 4: comparison call Compass Insurance paying too much your coverage at
Speaker 4: do of insurance companies find out now three all three
Speaker 4: seven to seven to one.
Speaker 3: Help.
Speaker 4: You'll think you're his only customer when you choose Frank
Speaker 4: durand the real estate Man dot com to list your
Speaker 4: home with Remax Alliance three all three nine two zero
Speaker 4: sixteen twenty two.
Speaker 3: All right, I'm Tom Martino. Mark finished with this.
Speaker 4: Did they tell you that they were going to fix
Speaker 4: it before they expected them to pay or what?
Speaker 3: Yeah, they got to figure out what's wrong with it.
Speaker 3: Then they'll know if they sold them, for example, a
Speaker 3: computer that he didn't need.
Speaker 5: So why are you calling today.
Speaker 14: Craig, Just up and let you know what's going on.
Speaker 14: I mean, I'm scared to death that you know they're
Speaker 14: going to end up keep my car because I'm not
Speaker 14: going to be a good finance to get a loan.
Speaker 14: Is back right after we love Mark, they sent me
Speaker 14: a text here is the link you requested. I didn't
Speaker 14: request anything. I didn't request anything from a finance company.
Speaker 3: We still we got to figure out what was wrong
Speaker 3: with the a. Yeah, okay, So bottom line is they're
Speaker 3: not at this point right now. That's good. That's the
Speaker 3: number one thing. Didn't need the transmission. Now, I will
Speaker 3: say this. Their story time is that he called up
Speaker 3: and said we're gonna run out of time. We're gonna
Speaker 3: have to do this for our next hour.
Speaker 5: All right, hold on, man, this is crazy.
Speaker 3: It's really interesting how this started though.
Speaker 4: Okay, that's what I want to hear and when we
Speaker 4: come back. And then also we have Mark Schamanski with
Speaker 4: us from Jennesi's Total Exteriors dot com. And then we'll
Speaker 4: talk about the roller auction closing right at this hour, so.
Speaker 3: You're gonna get great deals at roller auction dot com.
Speaker 4: All of that on the Troubleshooter Show, go with a
Speaker 4: sure thing Denver's Best Roofer Excel Roofing dot com.
Speaker 3: You don't pay a cent until you're content.
Speaker 4: Time for an insurance check up, freeation comparison call Compass Insurance,
Speaker 4: pay too much your coverage at dozens of insurance companies
Speaker 4: find out now three all three seven seven to one
Speaker 4: help You'll think you're his only customer when you choose
Speaker 4: Frank durand the real estate Man dot com to list
Speaker 4: your home with Remax Alliance three all three nine two
Speaker 4: zero sixteen twenty two.
Speaker 5: Ye ripped of.
Speaker 2: News, so you don't have come run in astas as
Speaker 2: we can.
Speaker 1: Shooter's gonna help.
Speaker 3: Come Max is the Troubleshooter Show. Now, Tom Martino, Kalo,
Speaker 3: Tom Martino here, Welcome to the show. The last out
Speaker 3: of the show.
Speaker 4: Get you calls in if you have a problem, question
Speaker 4: your complaint. I believe we have a major, Mark Major
Speaker 4: still here, all those cameras off, He's still here. And
Speaker 4: then we also yeah, yeah, I'm on you, Yeah yeah,
Speaker 4: why'd you turn your camera off?
Speaker 5: Did you where?
Speaker 3: Susan and I are working on something?
Speaker 5: Okay?
Speaker 4: Well that could have many meanings three all three seven
Speaker 4: one three talks seven one three eight two five five listen.
Speaker 4: Mark Shimanski's here from Genesis Total Exteriors as well.
Speaker 5: And then we have callers and we have news.
Speaker 4: So I want to get right back to this one
Speaker 4: problem that Mark worked on, and I don't want to
Speaker 4: bring up the caller right now.
Speaker 5: I don't need to because.
Speaker 3: I think I want to talk about that when I
Speaker 3: get a sec here.
Speaker 5: Well, can you do it right now?
Speaker 3: Yeah, definitely. So here's the deal. I don't agree with
Speaker 3: what they've done so far, and we're going to have
Speaker 3: to figure that out. But basically, they're saying, this guy
Speaker 3: called up said, my transmission stuck in fourth gear. I
Speaker 3: want to get a transmission ordered for it. And this
Speaker 3: isn't from the caller, this is coming directly from the
Speaker 3: service writer I spoke to Friday in person. So apparently
Speaker 3: to believe this guy called up self diagnosed it himself,
Speaker 3: that it's stuck in fourth gear. I need to order
Speaker 3: a transmission. So they order a transransmission for him and
Speaker 3: take a fifteen hundred dollars deposit. Then he drops the
Speaker 3: car off when the transmission shows up to get it installed.
Speaker 3: They install it apparently without doing any diagnostics whatsoever, just
Speaker 3: based upon what he apparently told him over the phone,
Speaker 3: and they put the transmission in and it still doesn't work.
Speaker 3: That's when they called up and wanted to sell them
Speaker 3: the computer because they said the problem was a computer
Speaker 3: not to transmission. So that's where we're at right now.
Speaker 3: The new tiers in and the vehicles in the same
Speaker 3: the same exact state. In other words, it's just like
Speaker 3: it was when he drove it in. There's really no difference.
Speaker 3: Although it's got a new transmission and a new computer,
Speaker 3: it's still stuck in gear. So I called someone that
Speaker 3: was a service manager for dealing Doug forever in a day,
Speaker 3: someone I trust, and I said, does this sound normal
Speaker 3: for you to do under any dealing Doug's dealerships? Would
Speaker 3: you actually get a phone call from a consumer saying,
Speaker 3: order me a transmission and tell me when it's in,
Speaker 3: I'm going to bring it in, or would you have
Speaker 3: him come in and diagnose it? He said, The whole
Speaker 3: thing sounds really fishy one hundred percent. But that's why
Speaker 3: I'm giving these guys time to actually come back to
Speaker 3: this guy and tell them, hey, we are going to
Speaker 3: charge you for this. We are going to charge you
Speaker 3: for that. Because when I left there, they assured me
Speaker 3: anything he didn't need they weren't going to charge him for.
Speaker 3: With the exception of the transmission because they're saying he
Speaker 3: ordered that, and really he put fifteen hundred dollars down
Speaker 3: on it. There's no doubt about that. I saw the
Speaker 3: work order. But what are your thoughts on that? I
Speaker 3: find it crazy and no offense to this guy, but
Speaker 3: he's very hard to deal with, and I don't mean,
Speaker 3: how do I put this in a nice way. He's
Speaker 3: not I don't want to say he's not all there,
Speaker 3: but I feel like they took advantage of him. That's
Speaker 3: how I'll put it.
Speaker 4: No, No, I got that sense mark that he you know,
Speaker 4: all he wants is this car fixed?
Speaker 3: Yeah, I think he called up. Now if we bring
Speaker 3: him back up, his story is this. So that's the
Speaker 3: story from the service director or the service writer directly
Speaker 3: to me last Friday. The only part this guy really
Speaker 3: disagrees with is when he called in, he said it
Speaker 3: was stuck in fourth gear and that was it. In
Speaker 3: other words, he didn't say, hey, I want a transmission.
Speaker 3: He might have said, my transmission is screwed up. But
Speaker 3: these guys you're saying he wanted a transmission.
Speaker 5: Here's what I think.
Speaker 4: I think people would say, Hey, I can hear a
Speaker 4: guy saying, you know, my car stuck in fourth gear.
Speaker 4: I think I need a transmission or something like you said,
Speaker 4: just said exactly. But even if he did say my
Speaker 4: transmission is stuck in fourth gear, I need a new transmission.
Speaker 4: Even if he said that, they have a responsibility as
Speaker 4: experts to let him.
Speaker 5: They shouldn't just order one.
Speaker 4: If you walked into a dealership and says I need
Speaker 4: a transmission and they ordered it to me, that's negligent
Speaker 4: without checking.
Speaker 3: Its negligent big time, and I don't agree with it.
Speaker 3: And once again, someone that worked for deal and Doug
Speaker 3: for many, many many years as a service manager over
Speaker 3: the entire service shop said that should never happen that way.
Speaker 4: Ever, So for those listening, Craig took his twenty seventeen
Speaker 4: Kia Forte. It was stuck in fourth gear. He takes
Speaker 4: it to a rap Ho Kiya. They install a rebuilt
Speaker 4: transmission for thirty five hundred. That didn't work, so then
Speaker 4: they said he needs a PCM that was forty five hundred.
Speaker 4: So now he has a grand total of eight grand.
Speaker 4: He owes he paid fifteen hundred of it so far,
Speaker 4: and now they want him to pay the rest of
Speaker 4: the bill.
Speaker 3: You know what I'd like to do Kelly, get Jack
Speaker 3: vic on. I want to ask him something. When I
Speaker 3: say it's the exact same, I want to go into
Speaker 3: a little detail real quick, Tom. It was stuck in
Speaker 3: fourth gear. He couldn't get it out of fourth gear.
Speaker 3: That's when he called these guys up. The transmission got ordered,
Speaker 3: and the rest of the story. Now that the new computer,
Speaker 3: the new transmission is in, it's stuck in first gear.
Speaker 3: It won't leave first gear, so it is a different gear.
Speaker 3: But what I'm guessing is that that has nothing to
Speaker 3: do with the transmission itself. It's still stuck in gear
Speaker 3: because when they installed the new transmission, it was in
Speaker 3: first gear, not fourth gear. Is why it's a different gear.
Speaker 3: But it's got the same problem. I'd like to ask
Speaker 3: you to pick that.
Speaker 4: I understand exactly what you're saying, Mark, and it does
Speaker 4: sound like it could be a computer issue or something
Speaker 4: very small they could have done when it was stuck
Speaker 4: in fourth gear. It sounds to me like they missed
Speaker 4: the first They missed it right from the beginning.
Speaker 3: Well, what they're gonna say, though, is he demanded to
Speaker 3: order a new transmit.
Speaker 4: Okay, let's Craig, did you demand first of all, Craig
Speaker 4: doesn't even admit he knows about cars. Craig, did you
Speaker 4: say to them I want a transmission?
Speaker 14: No, no, sir, I said, right in front of Mark
Speaker 14: at the service center, the same thing I said to
Speaker 14: them when I first initially talked to them. I said,
Speaker 14: I'm not a mechanic. I think it's a transmission. It's
Speaker 14: stuck in ports gear, but I don't know.
Speaker 3: Okay, Craig, hold on, let me stop you right there, Craig, Craig,
Speaker 3: let me stop you right there. Then then need to
Speaker 3: ask this question to you. Why did you give him
Speaker 3: a credit card for fifteen hundred dollars during that call?
Speaker 14: Because they told me after their diagnostic reading blah blah blah,
Speaker 14: that yep, it needs a new transmission.
Speaker 4: Oh hold on, hold on, But was that during your
Speaker 4: very Was that during your very first call to them?
Speaker 14: That was after I had it in the shop and
Speaker 14: they did their diagnostic.
Speaker 5: Yeah, oh, okay, that's different.
Speaker 3: Okay, that makes that makes a lot more sense. That appointment,
Speaker 3: when you called up and made the appointment, you did
Speaker 3: not tell them to order a transmission. You made the appointment,
Speaker 3: you dropped it off. Then they called you.
Speaker 4: Yeah, hold on okay, hold on, okay, we're gonna We're
Speaker 4: gonna come right back to you and Jeff Fick. I
Speaker 4: want to take this break to give Jeff some uh
Speaker 4: some time to answer it. Three oh three seven one
Speaker 4: three talk seven one three eight two five five Go
Speaker 4: with a sure thing Denver's best roofer Excel Roofing dot com.
Speaker 3: You don't pay a cent until you're content.
Speaker 4: Time for an insurance check up free no obligation comparison
Speaker 4: call Compass Insurance paying too much your coverage at dozens
Speaker 4: of insurance companies find out now three three seven to
Speaker 4: seven to one help. You'll think you're his only customer
Speaker 4: when you choose Frank durand the real estate Man dot
Speaker 4: com to list your home with Remax Alliance three all
Speaker 4: three nine two zero sixteen twenty two. Hi Tom Martino,
Speaker 4: your troubleshooter three all three seven one three talk Jeff
Speaker 4: Fick real quick. I have a very quick question for you.
Speaker 4: So a guy has a Kia right.
Speaker 5: And and it's stuck in It's.
Speaker 4: A twenty seventeen Kia Forte and is stuck in fourth gear.
Speaker 4: He takes What I want to know is he takes
Speaker 4: it to a wrap a ho kiya. Now, what I
Speaker 4: want to know is if something is stuck in gear
Speaker 4: and then they put in a new transmission and that's
Speaker 4: also stuck in gear, but another gear. Now it's stuck
Speaker 4: in first gear, which is the default for a new transmission,
Speaker 4: So obviously it's not the transmission I'm thinking. So then
Speaker 4: they put in a PCM and it's still not working.
Speaker 4: Did they miss it all altogether? What would you have
Speaker 4: done if something is stuck in fourth gear?
Speaker 5: What is a point to Mainly, well.
Speaker 18: The fourth gear should be a limp mode, which basically
Speaker 18: means no SOLOI has been commanded to fire, so nothing's on.
Speaker 18: That's why it stays in the one year. If it's
Speaker 18: stuck in a different year, if there's definitely something that's
Speaker 18: been commanded on, so you know when they've already changed
Speaker 18: the PCM, I'm more inclined to say that he's got
Speaker 18: they've got wires short amount across short and where you're
Speaker 18: firing one, it's not supposed.
Speaker 4: To okay, So would you have looked for that up
Speaker 4: front or would you have gone for the transmission upfront?
Speaker 18: You definitely want to look for that upfront.
Speaker 4: So you would look for a reason it's in limp mode,
Speaker 4: not just assume the transmission is bad.
Speaker 18: Correct, Yeah, I mean probably. I don't know six out
Speaker 18: of ten to come through when they come through in
Speaker 18: limp mode, it's not the transmission itself, it's another something
Speaker 18: else causing it.
Speaker 4: Yeah, that's what happened to my daughter's car was something else.
Speaker 4: So here's it was a rabbit that eight wires. Exactly
Speaker 4: what you said. Okay, Now here's what I want to
Speaker 4: ask you straight up, and I want you to dig
Speaker 4: down deep.
Speaker 3: I know you're an honest man.
Speaker 4: So if a customer called to you has said, my
Speaker 4: car stuck in fourth gear, I want you to order
Speaker 4: me a transmission.
Speaker 5: What would you do?
Speaker 18: Well, if I don't have possess of the car, I'm
Speaker 18: not ordering anything, but you know I would recommends. In here,
Speaker 18: let's clarify you need a transmission. Okay, else, even if
Speaker 18: somebody else diagnosed it, I don't take anybody else's diagnosis
Speaker 18: for granted. That you kiss him doing that.
Speaker 4: Yeah, that's what I think. So Mark, what do you
Speaker 4: have anything? Well, that's it.
Speaker 3: We just got to wait for these guys to either
Speaker 3: step up and acknowledge what was going on, or we'll
Speaker 3: go to war with them. I mean, if they really
Speaker 3: think they're going to charge this guy for their misdiagnosis
Speaker 3: is that'd be absolutely insane. But once again, I never
Speaker 3: get issues with Delan Doug and his own service manager
Speaker 3: from a different location that's been with him forever in
Speaker 3: a day in all honesty is not there more, but
Speaker 3: he was there for over ten years. Uh said they
Speaker 3: would never operate this way. I think a dealing Doug
Speaker 3: deal a service writer. Does he own this one?
Speaker 14: Yeah?
Speaker 3: He owns it?
Speaker 18: Man?
Speaker 3: Okay, cool, all right, so thank you very much.
Speaker 4: Jeff Fick Kimmer Transmission three oh three six nine three
Speaker 4: fourteen hundred. If you ever need some good, honest transmission work,
Speaker 4: thank you. Okay, Now, Craig, we're gonna put this on
Speaker 4: hold and Mark's gonna wait to see what they say.
Speaker 4: Brian Burns, Compass Insurance Group. I have another I'm another
Speaker 4: expert of mine on insurance. The Insurance Healthcenter dot com
Speaker 4: always free insurance checkups on what you need and uh
Speaker 4: if you have enough insurance, too much, insurance, under insured,
Speaker 4: over insurance, whatever.
Speaker 5: It's a free review of.
Speaker 4: Your insurance three oh three nine nine six nine thousand.
Speaker 4: But here's what I'm asking about today, Brian, and that is,
Speaker 4: if I have a neighbor building a house, a general
Speaker 4: contractor says, I'm pruning your tree back because it's encroaching
Speaker 4: on the lot, and he destroys the tree and we're
Speaker 4: talking about a sizeable tree that's going to cost ten
Speaker 4: grand to replace. Is that a homeowner's insurance issue for me?
Speaker 4: And will my insurance go after him?
Speaker 2: No?
Speaker 17: That would not be a claim on your why because
Speaker 17: in general, there's not a whole lot of coverage for
Speaker 17: trees as it is. There is some debris removal, or
Speaker 17: if there was a large loss. Let's say there was
Speaker 17: a fire that destroyed the home and it also damaged
Speaker 17: some trees, there is minimal coverage, but it would make
Speaker 17: sense to throw.
Speaker 14: It in there at that point.
Speaker 17: But most policies wouldn't have more than one thousand dollars
Speaker 17: for trees, and so you wouldn't make that claim.
Speaker 2: Number one.
Speaker 21: Number two.
Speaker 17: I don't think him trimming it would be.
Speaker 18: A covered peril.
Speaker 5: Okay, the neighbor trimmed it, not the.
Speaker 17: Owner, right, No, No, I got it? Yeah, someone else,
Speaker 17: you know. I mean, I guess the best option there
Speaker 17: to me would be just to go.
Speaker 4: No, you're right, Brian, You're right, and that's what we
Speaker 4: were thinking. I just wanted to double check. I certainly
Speaker 4: appreciate it, Brian Burns, And that's the Insurance Health Center
Speaker 4: dot com. Chris has a comment on that previous caller
Speaker 4: with the Kiya issue. Go ahead, Chris.
Speaker 14: Gay Tom.
Speaker 21: I'm actually on a couple keys.
Speaker 3: But kind of the reason we bought them is the
Speaker 3: gate they have.
Speaker 21: They give you a ten year warranty.
Speaker 14: I'm just curious that that was you know, ain't do that?
Speaker 5: Write about what?
Speaker 3: Mark?
Speaker 4: Wouldn't the Kia warranty cover that? Or if he was
Speaker 4: the second owner?
Speaker 5: Maybe not.
Speaker 3: Honestly, I have no idea. I didn't even go down
Speaker 3: that road. If they were so incompetent not to cover
Speaker 3: it under warranty, I would be amazed. But I just
Speaker 3: don't know. That's a great that's a great comment, Kelly.
Speaker 3: Why don't you call the dude real quick if you
Speaker 3: got his number and ask him how many miles are
Speaker 3: on it?
Speaker 20: Why?
Speaker 3: How many miles would it be?
Speaker 20: Mark?
Speaker 24: Like in twenty seventeen, so that surpasses the five years, right, No,
Speaker 24: it's just so So here's how their warranty works five
Speaker 24: where bumper to bumper doesn't matter who owns it.
Speaker 3: The original owner gets a ten year on the powertrain,
Speaker 3: which this would be part of at least the transmission
Speaker 3: part of it. But if it's the second owner then
Speaker 3: they wouldn't get that unless the vehicle was certified, meaning
Speaker 3: it was bought from a Kia dealer and certified.
Speaker 4: So the first five years is for anyone at any time.
Speaker 3: Right, anybody and everybody.
Speaker 5: And that's five years and how many miles do you know?
Speaker 3: Sixty?
Speaker 5: Okay?
Speaker 4: And then if it's the original owner, it's ten years
Speaker 4: and one hundred thousand.
Speaker 3: If it's the original owner, it's ten years, one hundred
Speaker 3: thousand miles on the powertrain, only on the power chain.
Speaker 3: So what what is not included in a powertrain? Well,
Speaker 3: pretty much anything like an alternator? Oh any gotcha? Really
Speaker 3: anything but the engine transmission and if it had, for example,
Speaker 3: a turbo. Okay, gotcha? Now, thank you very much.
Speaker 4: We got more coming up, Bill Lourie, what is your
Speaker 4: question on the HOA Hi?
Speaker 9: Tom?
Speaker 7: What can be done when an HA land management group
Speaker 7: wants to change the already approved and completed landscaping plan
Speaker 7: and refuses to give your deposit back.
Speaker 5: Wait a minute, how did this happen? Tell me what happened.
Speaker 7: So when we closed on our house, we were required to.
Speaker 19: Put a five thousand dollars deposit down.
Speaker 7: We submitted the landscaping plan in December last year and
Speaker 7: it was approved. We did the landscaping us for the
Speaker 7: plan and requested our money back, our deposit back, And
Speaker 7: now we have a message from this landscaping management company
Speaker 7: that's said no, no, you need more trees and more rocks.
Speaker 4: Well, what do you mean landscape? What do you mean
Speaker 4: landscape management?
Speaker 7: So they have a team of people in the HOA
Speaker 7: through the builder that oversees whether you're complying with so
Speaker 7: many trees and bushes that you put in your yard.
Speaker 7: You have to submit this plan before you start doing
Speaker 7: any work.
Speaker 4: Okay, Now, did they approve the plan to beget? Did
Speaker 4: they approve it?
Speaker 2: Yes?
Speaker 5: And now they're saying hold on.
Speaker 4: Now they're saying, even though we approved it and you
Speaker 4: have proof of that, we.
Speaker 5: Now want you to do more.
Speaker 4: Yes, under okay, But why did they say why did
Speaker 4: they say we miss something or.
Speaker 19: To playing or I mean, did you ask.
Speaker 5: Number glory in a non confrontational way?
Speaker 4: Did you ask by the way, why did you approve it?
Speaker 21: Not yet?
Speaker 7: I just got the email back yesterday that said, you know,
Speaker 7: we need this in this before we'll give you the refund.
Speaker 4: Okay, now is what they're asking. Are you sure what
Speaker 4: they're asking was not part of the original demand?
Speaker 19: Positive?
Speaker 5: And you're positive.
Speaker 4: That the original plan that was approved is as built correct.
Speaker 5: I don't understand this one.
Speaker 14: We have one.
Speaker 7: So we have natural grass, and so in June when
Speaker 7: we requested our refund back, they said, no, we need
Speaker 7: more graphs showing although it had already been in since November.
Speaker 19: So now we waited until.
Speaker 7: This month and requested it that the refund back and
Speaker 7: said here's our grass, and now they've come back with this.
Speaker 4: Okay, so you already did extra stuff and now they
Speaker 4: want more extra stuff.
Speaker 7: No, we didn't do extra stuff. We we still planted
Speaker 7: what was planned, just hadn't come up as much as
Speaker 7: you wanted.
Speaker 3: Okay, got it, got it, got it, got it?
Speaker 5: Okay.
Speaker 4: You know, Laurie, we're going to have to have someone
Speaker 4: call them and see if we can intercede and figure
Speaker 4: out what the hell's going on. It makes no sense
Speaker 4: to me whatsoever. If everything you're telling me, is true.
Speaker 4: This makes no sense to me?
Speaker 19: Sure, and I have the email paper trail.
Speaker 7: So I requested that they call me back and tell
Speaker 7: me why there's a change.
Speaker 4: And you go above their heads, for example, hold on,
Speaker 4: can you go above their heads right to the board
Speaker 4: and say, look, you know, to the age.
Speaker 7: You want to above their head to the supervisor.
Speaker 4: And supervisor advisor to call me back the supervisor of
Speaker 4: what of.
Speaker 7: The land management team?
Speaker 4: That's what it's called. It's not the covenant committee, it's
Speaker 4: not okay? Does so if you were building a garage,
Speaker 4: would it be someone else?
Speaker 14: No?
Speaker 7: I believe it would still be the same team. That's
Speaker 7: the HOA approval. Anything you do.
Speaker 4: To your are these members of the homeowners? Or are
Speaker 4: these members of the man of the management company?
Speaker 19: It's a management company, okay.
Speaker 4: So what's the name of the management company?
Speaker 7: I mean I don't have that.
Speaker 4: They still have to abide by procedure. I mean, they
Speaker 4: can't just be arbitrary.
Speaker 7: That's what it's feeling like.
Speaker 5: All right, who's in the studio listening to this?
Speaker 3: Is it? Doc? Doc is here? Yes?
Speaker 4: Yes, Doc, we haven't get Have you heard these details?
Speaker 18: Yeah?
Speaker 3: Absolutely?
Speaker 4: I mean she did what they approved, and now they're
Speaker 4: saying she needs more?
Speaker 3: Right, so can you?
Speaker 4: Why don't you give the you know, let's let Deputy
Speaker 4: Doc take a stab at.
Speaker 5: Calling them and see what the hell's going on this?
Speaker 7: Okay, hold on you at least wait for them to
Speaker 7: give me a call back.
Speaker 3: Well, yeah, he'll do that, he'll do that before.
Speaker 4: Let's let's let him get at least in touch with
Speaker 4: you and establish communication. And your simple question is going
Speaker 4: to be why approve it and then tell me I
Speaker 4: need more?
Speaker 3: That doesn't seem right? Three oh three, seven to one
Speaker 3: three talk.
Speaker 4: Seven one three eight two five before I take a break, Craig,
Speaker 4: on your forte is it under one?
Speaker 5: Are you the original owner?
Speaker 14: I bought it at CarMax when it was one year old.
Speaker 14: I bought in twenty eighteen. It's twenty seventeen five one
Speaker 14: hundred and sixty eight thousand miles on it, so I
Speaker 14: think that warranty's boyd. I'm sure.
Speaker 5: Okay, thank you.
Speaker 4: We got more coming up and we're going to talk
Speaker 4: about the roller auction and what you need to be
Speaker 4: doing right now. Right after this, go with a sure
Speaker 4: thing Denver's Best roofer Excel roofing dot com you.
Speaker 3: Don't pay a cent until you're content.
Speaker 5: Time for an insurance check up.
Speaker 4: Free obligation comparison call Compass Insurance paying too much your
Speaker 4: coverage at dozens of insurance companies find out now three
Speaker 4: all three seven seven to one. Help You'll think you're
Speaker 4: his only customer when you choose Frank durand the real
Speaker 4: estate man dot com to list your home with Remax
Speaker 4: Alliance three all three nine two zero sixteen twenty two.
Speaker 4: Hi Tom Martino here, I'm going to go back to
Speaker 4: Courtney Pierce Buy and Build. He's checking in the The
Speaker 4: auction started closing at one pm. Now, let me explain
Speaker 4: something that means there's more opportunity to get deals, not less.
Speaker 3: And I'll explain this. About once or twice a year
Speaker 3: buy and Build, which is a great place for kitchen
Speaker 3: and bath stuff wholesale, low hostsale. I twenty five goes
Speaker 3: south on Lapan. It's five p sixty South Lapan. About
Speaker 3: a few times a year a Courtney. About how many
Speaker 3: times do you do this?
Speaker 21: Somebody asked me, we do it about twice a year,
Speaker 21: and Tom, we were running out of time on a
Speaker 21: couple of really really reach Okay.
Speaker 4: Let me let me just say this rollerauction dot Com.
Speaker 4: Log on rollerauction dot com, look for buy and build
Speaker 4: on the front page. Then go in and look at items,
Speaker 4: and as they close, each minute, a new item closes,
Speaker 4: and then you have you can make a last minute
Speaker 4: bid and it stays open for another two minutes.
Speaker 3: Now, tell me what's going on.
Speaker 21: One minute, it turns out another one way.
Speaker 18: Yeah, we've got.
Speaker 21: About five minutes left before we get to the vanity cabinets,
Speaker 21: and they are all sitting at about fifty percent or
Speaker 21: less than what I would sell it for out of
Speaker 21: my shop, and they're giving them away practically. And then
Speaker 21: we've got some kitchen cabinets also. They're like this nova
Speaker 21: gray seventeen piece kitchen cabinet set would sell out of
Speaker 21: my store for six or seven thousand dollars. It would
Speaker 21: sell out of a big box store for about fifteen
Speaker 21: thousand dollars. It's sitting right now at three thousand dollars.
Speaker 21: These are the nicest cabinets we have in our whole store.
Speaker 21: We call them the Diamond Series cabinets. And there are
Speaker 21: some amazing deals still to be had at this auction.
Speaker 14: It's unbelievable.
Speaker 4: Holy crap. So what should they look for. What are
Speaker 4: the items starting to close in a few minutes here.
Speaker 21: Well, I mean they're closed like right now. Like I said,
Speaker 21: if you go to page one, you're going to be
Speaker 21: seeing pretty big dollar items closing. Vessel sinks right into vanities.
Speaker 21: The vanities are less than five minutes out, while they're
Speaker 21: about seven minutes out before the vanity start. And then
Speaker 21: when you get to the kitchen cabinets, they're about ten
Speaker 21: minutes out before some amazingly good deals on kitchen cabinets.
Speaker 21: I mean you could resell these things on Craigslist or
Speaker 21: twice what they're going for right now.
Speaker 4: Holy I see some stuff here, unbelievable vanities with granite
Speaker 4: and suffer for two hundred and twenty bucks. So you
Speaker 4: go in and you bid, and once let's just say
Speaker 4: you put in the high bid in the last minute
Speaker 4: or so or last ten minutes, it remains what happens.
Speaker 21: Then it'll stay open for another minute and allow you
Speaker 21: to counterbids. So if there's two people kind of fighting
Speaker 21: against each other, they'll be able to go back and
Speaker 21: forth until they get to the point where they don't want.
Speaker 5: To bid anymore.
Speaker 21: There's no brand new kitchen cabinets are going super cheap
Speaker 21: this vehicle.
Speaker 4: Some of these are closing out in six minutes. I'm
Speaker 4: looking the time is time down, so you can make
Speaker 4: a bid in the last ten seconds and catch someone
Speaker 4: off guard and unless they come back in a minute,
Speaker 4: you got it.
Speaker 3: What were you gonna say, Mark, Well, I'm looking at
Speaker 3: a pedestal sink, brand new white, twenty eight inches, seven bucks,
Speaker 3: ends in eight minutes.
Speaker 5: I know it. Seven dollars.
Speaker 4: These sinks are incredibly you're a fix and flipper.
Speaker 3: You better get your ass on there now because you
Speaker 3: could remodel an entire house kitchen, bathroom for pennies on
Speaker 3: the dollar.
Speaker 4: Oh my god, that one, big fifteen piece signature pearl Elite.
Speaker 3: What are you kidding? It's only twenty six hundred bucks
Speaker 3: right now? How about all the fixing?
Speaker 21: You're one the one right next to it xact same kitchen, unassembled,
Speaker 21: and the unassembled one's actually going for more money than
Speaker 21: the pre assembled one.
Speaker 4: The thirty nine hundred right even even that is a
Speaker 4: screaming deal. A screaming deal.
Speaker 5: Oh man.
Speaker 3: And it looks like you, it looks like you lost
Speaker 3: your butts.
Speaker 18: Cabinet.
Speaker 21: We have at buy and build.
Speaker 3: It looks like you lost your butt on the vessel
Speaker 3: sinks they're all going for like thirty bucks. Man, those
Speaker 3: are like one hundred to three hundred bucks at home depot.
Speaker 21: Yeah, people are getting great deals today. You should log
Speaker 21: on and try to get deals for the rest of
Speaker 21: the sale. People are people are really stealing.
Speaker 3: Stuff stainless stainless steel. Tom, listen to this stainless steel
Speaker 3: eighteen gauge undermount double sink. You know a dual sink?
Speaker 3: Fifty bucks. I know it, I know it. Gods Courtney,
Speaker 3: this is great. Great roller r O L L E R.
Speaker 3: Rollerauction dot Com. We have a question from someone by text.
Speaker 3: They want to know, So if they bid on it today,
Speaker 3: when do they find out when?
Speaker 21: If they won, They'll find out right when that auction closes.
Speaker 21: The second it says, you know, the four minutes and
Speaker 21: twelve seconds counts down, it'll let them know if they
Speaker 21: want or not.
Speaker 4: And then they and then if they win, where do
Speaker 4: they pick it up and win?
Speaker 21: They pick it up at seventy five hundred York Street.
Speaker 21: And I do believe that there's information at the beginning
Speaker 21: of the auction that tells you they're hours but I
Speaker 21: believe we have removal to this afternoon for a little while,
Speaker 21: but tomorrow and even on Saturday, I believe tomorrow Friday,
Speaker 21: and I believe they're doing Saturday load out too.
Speaker 18: If you got some.
Speaker 4: Big stuff, so you bring your truck or whatever to
Speaker 4: pick it up, right, can you arrange somebody else wants
Speaker 4: to know, can you arrange delivery or is it all
Speaker 4: pick up?
Speaker 21: I mean you could call somebody for delivery my my truck.
Speaker 20: We do delivery as.
Speaker 21: Well for our kitchen cabinet, so if somebody wanted to
Speaker 21: call our store and pay us to do it, we
Speaker 21: could do that, but typically we only deliver the cabinets
Speaker 21: we sell out of our store.
Speaker 3: All right.
Speaker 4: Buy and Build dot net by the way, that that's
Speaker 4: what they are online. But rollerauction dot com is where
Speaker 4: you're going today right now to close out these deals,
Speaker 4: and of course always check out Buy and Build for
Speaker 4: great deals. Thank you, Courtney, appreciate you being on man
Speaker 4: rollerauction dot com. It's really really a good one.
Speaker 3: This year is one of the best.
Speaker 4: I wish I'm serious, I wish I needed some of
Speaker 4: this stuff. Holy cow, there's some stuff. These these diamond
Speaker 4: rustic Hickory based cabinet set a giant set for a
Speaker 4: thousand bucks.
Speaker 3: It's that they're a lot of eleven hundred dollars right now.
Speaker 3: These are beautiful. We're not talking schlock stuff here, man,
Speaker 3: We're talking some really good stuff. They have luxury vinyl
Speaker 3: planking anyway, So roller auction dot Com we have more
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Speaker 4: out now three all three seven to seven to one help.
Speaker 4: You'll think you're his only customer when you choose Frank
Speaker 4: durand the real estate Man dot com to list your
Speaker 4: home with Remax Alliance three all three nine two zero
Speaker 4: sixteen twenty two. Hi Tom Martino here, I want to
Speaker 4: mention that Mark Schamansky has a for Genesis.
Speaker 3: Total Exteriors has a special okay.
Speaker 4: First of all, as the weather turns colder, he's moving
Speaker 4: indoors and he can.
Speaker 3: Do a lot of stuff like hand railings.
Speaker 4: There's a big move to go from wood to metal
Speaker 4: or metal spindles modernize your house and it's really beautiful stuff.
Speaker 5: It is.
Speaker 6: I mean, it really modernizes and make your house look
Speaker 6: a lot better. If you want to switch out your
Speaker 6: railings going from you know, if you want to keep
Speaker 6: your top wood, want to just replace your spindles. It
Speaker 6: adds a little bit of modernization. Or you want to
Speaker 6: take the whole railing out and go to metal, and
Speaker 6: again you can do cable, you can do metal all
Speaker 6: the way around.
Speaker 3: Yeah, and what I like these new interior doors. Yeah,
Speaker 3: you're gonna do especial on the interior doors. So we
Speaker 3: can come in your house and replace your interior doors.
Speaker 3: Maybe you have those builder grade hollow core doors that
Speaker 3: everybody hates, but builders still use them because they're so
Speaker 3: darn cheap. We can come back in and do a
Speaker 3: solid core door. Maybe you can do it, you know,
Speaker 3: an upgraded two panel missionary style, which is the most
Speaker 3: popular type of door. You'll do two for one right now,
Speaker 3: we're gonna.
Speaker 5: Do two for one.
Speaker 3: Wow, So you start today through tomorrow.
Speaker 4: We'll do it through the ad or through the Oh okay, cool,
Speaker 4: let me write that down through the end of the month.
Speaker 4: That's even better. Now here's the here's the deal. Two
Speaker 4: for one is through the end of this month. So
Speaker 4: now we're talking about another.
Speaker 3: Okay, good, and that's here's the number. Three oh three
Speaker 3: six seven nine eight five zero nine three oh three
Speaker 3: six seven nine eight five zero nine two for one
Speaker 3: during November, correct, Okay? And what varieties do you have?
Speaker 5: I mean, we get any kind of door. I mean
Speaker 5: most of the doors right now are that.
Speaker 6: You know, they do a lot of different colors, but
Speaker 6: the Shakers style is so popular.
Speaker 3: Okay.
Speaker 6: And you know again, at the same time, you want
Speaker 6: to get your baseboards done, we can handle all that
Speaker 6: for you.
Speaker 3: Also, Genesis tootalexperience dot com. Thank you.
Speaker 5: Mark.
Speaker 4: On a closing note, I've been contacted by a lot
Speaker 4: of people and I will get back to you. On
Speaker 4: Waveight Wealth Management, I just want to say one thing. Okay,
Speaker 4: I'm running across a lot of people. Now you just
Speaker 4: got to listen because this is so important. They want
Speaker 4: to know what turnkey asset management program. That's essentially it
Speaker 4: means the investment advisor you're dealing with isn't managing your investments.
Speaker 3: They pass your account off to larger firms. That handle
Speaker 3: it okay, And they don't know about you. They don't
Speaker 3: know about your horizon, they don't know about your goals.
Speaker 3: They don't know about anything you can ask them straight up.
Speaker 5: They should not lie to you about that.
Speaker 3: They make middleman fees. You often pay more fees. We
Speaker 3: also ran into another guy. Now listen, I don't want
Speaker 3: to piss anyone on off, but I'm just going to
Speaker 3: be straight with you.
Speaker 4: Who's with Edward Jones and thought he had an advisor?
Speaker 4: They are not advisors okay. They actually don't have a
Speaker 4: fiduciary responsibility and they have fees and commissions and other payments,
Speaker 4: so you're paying more than just one fee. I just
Speaker 4: want to tell you if you want to free review,
Speaker 4: contact me Okaywaveeightcapital dot com. That's the number eight, or
Speaker 4: call three O three seven seven to one help. I'm
Speaker 4: Tom Martine. Don't forget to tune in tomorrow and save
Speaker 4: all your problems for me.