WEBVTT 1 00:00:05.480 --> 00:00:06.040 Ripped of. 2 00:00:07.759 --> 00:00:08.519 News. 3 00:00:09.279 --> 00:00:10.880 Need that so you don't have. 4 00:00:13.000 --> 00:00:17.239 Come running just as fast as we can. Show Shooter's 5 00:00:17.320 --> 00:00:20.519 gonna help me, come man Dix. 6 00:00:20.760 --> 00:00:25.920 He is the Troubleshooter Show. No Tom Martino, Hello Tom 7 00:00:25.960 --> 00:00:29.399 Martino here, Welcome to the show. Three oh three seven 8 00:00:29.480 --> 00:00:32.399 one three talk is the general number when we're on 9 00:00:32.439 --> 00:00:34.880 the air here, but three oh three Martino works twenty 10 00:00:35.399 --> 00:00:39.799 four seven. Welcome, And I hope you had a great 11 00:00:40.240 --> 00:00:43.119 weekend and uh holiday, if you had a holiday. And 12 00:00:43.159 --> 00:00:47.240 I'm gonna bring in the studio. Now we have major 13 00:00:47.320 --> 00:00:50.719 Mark Major, and I see it, I see Deputy Bow 14 00:00:51.759 --> 00:00:55.079 and I see uh hey, hey, what happens? I didn't 15 00:00:55.079 --> 00:00:59.479 think Biden was gonna partner his son? What happened? Tom? 16 00:01:00.119 --> 00:01:03.119 Don't you tell me? I never got lion? Was that old? 17 00:01:03.439 --> 00:01:06.000 Was that old dog? Lion? To us all again? Is 18 00:01:06.000 --> 00:01:12.079 that possible? Hey? Mark? You know what that lion sacket? Sorry? Dragon? 19 00:01:12.280 --> 00:01:19.480 You have made every prediction everyone this time, every single one. 20 00:01:19.760 --> 00:01:22.680 Now did you notice? I never knew you could do this? 21 00:01:23.439 --> 00:01:26.519 But the pardon, past and future. 22 00:01:26.760 --> 00:01:29.640 It's for everything that he has done in a a 23 00:01:29.760 --> 00:01:31.760 I think eleven year stretcher ten. 24 00:01:31.760 --> 00:01:37.640 From twenty fourteen till yesterday, it's incredible. But anything that 25 00:01:37.680 --> 00:01:39.760 can come as a result of those, yeah, like if. 26 00:01:39.599 --> 00:01:42.480 He murdered and I'm not if he murdered like four 27 00:01:42.519 --> 00:01:46.280 people and it happened to be a federal crime because 28 00:01:46.280 --> 00:01:50.000 maybe they were I don't know, senators. He literally wouldn't 29 00:01:50.000 --> 00:01:52.959 get in trouble for him. Now, that's absolutely am I 30 00:01:53.480 --> 00:01:54.159 saying that, right? 31 00:01:54.280 --> 00:01:56.480 Dragon? I know you and Michael were talking about it. 32 00:01:56.560 --> 00:01:59.239 I don't know about the crimes that will come of 33 00:01:59.439 --> 00:02:00.000 these crimes. 34 00:02:00.319 --> 00:02:02.359 I don't know about that for certain. We didn't dive 35 00:02:02.439 --> 00:02:03.079 too much into that. 36 00:02:03.159 --> 00:02:08.520 But yes, everything from January first, twenty fourteen till December one, 37 00:02:09.000 --> 00:02:09.879 twenty twenty. 38 00:02:09.599 --> 00:02:14.719 Four Yeah, even stuff they've never had any Yeah, it's craziness. 39 00:02:15.000 --> 00:02:17.960 What a pardon? It's absolutely crazy. 40 00:02:18.039 --> 00:02:22.240 It covers undiscovered crimes all the way through yesterday. 41 00:02:22.520 --> 00:02:25.400 You know, what do you think, Dmitri? That old dog? 42 00:02:25.479 --> 00:02:31.800 I mean, like a rug undiscovered crimes. That's weirdness. It 43 00:02:31.960 --> 00:02:35.759 is weird, guys. It's like a blanket. It's a total blanket. 44 00:02:36.039 --> 00:02:36.680 But why not? 45 00:02:36.840 --> 00:02:40.000 Though I always said, why wouldn't he pardon his son? 46 00:02:40.080 --> 00:02:42.840 I mean, seriously, I would I've never I'm not even 47 00:02:42.879 --> 00:02:43.960 going to say it's a bad thing. 48 00:02:44.000 --> 00:02:45.759 The bad thing was that. 49 00:02:45.759 --> 00:02:49.240 Lion cheating bad He's said he wasn't gonna know as 50 00:02:50.039 --> 00:02:51.360 lied to the American people. 51 00:02:51.599 --> 00:02:56.759 It's the cover up. Well again the bottom line. I 52 00:02:56.800 --> 00:02:58.719 tried to get to meet you on camera. My switcher 53 00:02:58.759 --> 00:03:02.439 is not working perfectly. So anyway, here here's the thing, man, 54 00:03:03.280 --> 00:03:08.560 it is what it is. Wouldn't you pardon your son? 55 00:03:08.719 --> 00:03:13.599 Let's all be honest. Of course, yeah, of course that's Chris. 56 00:03:13.599 --> 00:03:16.879 It's Chris with discount Bath. Oh, Chris with discount Bath. 57 00:03:17.319 --> 00:03:19.879 Yeah, he's part Who would I guess the question is 58 00:03:19.879 --> 00:03:22.319 who would it pardon their son? But why would you 59 00:03:22.400 --> 00:03:24.919 lie about it knowing you're going to do it? That's 60 00:03:24.960 --> 00:03:25.439 the killer? 61 00:03:25.960 --> 00:03:28.719 Well did he know? Does he really know anything? Well? 62 00:03:28.759 --> 00:03:34.560 Actually, a deputy bow here made a pretty uh smart 63 00:03:35.039 --> 00:03:37.960 statement right before the show. I said, can you believe 64 00:03:38.000 --> 00:03:40.879 he pardoned his kid? And he goes, well, he didn't. 65 00:03:40.919 --> 00:03:43.039 The guy doesn't even know what time it is. Someone 66 00:03:43.400 --> 00:03:45.039 someone probably told him to. 67 00:03:45.360 --> 00:03:48.759 Yeah, the chief of staff told him to. Do you 68 00:03:48.759 --> 00:03:51.759 think he knows his son's name? Doubt? 69 00:03:51.800 --> 00:03:51.960 Joe? 70 00:03:53.159 --> 00:03:59.400 You people, your people, I'm telling you my you know this. Anyway, 71 00:03:59.599 --> 00:04:01.639 let's let's get on with today. 72 00:04:01.960 --> 00:04:04.319 What one thing real quick man? Did my parents have 73 00:04:04.360 --> 00:04:07.759 a good time yesterday? Tom flew out to rock house. 74 00:04:08.039 --> 00:04:11.400 I dropped in, literally dropped in, and took my mom 75 00:04:11.439 --> 00:04:14.879 and dad up in the helicopter. They couldn't stop talking 76 00:04:14.919 --> 00:04:17.079 about it, you know, they all the pictures, put it 77 00:04:17.120 --> 00:04:18.360 on Facebook, all that crap. 78 00:04:18.519 --> 00:04:19.000 Excellent. 79 00:04:19.360 --> 00:04:19.560 You know. 80 00:04:19.639 --> 00:04:22.040 I tried to download this video, Mark, I mean, I'm 81 00:04:22.079 --> 00:04:24.480 not download it, put it up on my switcher here, 82 00:04:24.600 --> 00:04:27.399 and I'm having a problem sizing. I don't know. I'll 83 00:04:27.439 --> 00:04:31.560 get to that later in the show. Don't touch anything, please. Yeah, 84 00:04:31.600 --> 00:04:34.800 and by the way, Mark, in your absence, you know, 85 00:04:34.839 --> 00:04:38.040 we did discover some settings on this comrace that did 86 00:04:38.079 --> 00:04:40.360 away with a lot of the problems. So I will 87 00:04:40.439 --> 00:04:43.399 say that even though even though I never changed anything, 88 00:04:43.439 --> 00:04:46.000 I did now. Yeah, welcome, by the way, everyone, and 89 00:04:46.319 --> 00:04:51.639 let's talk Chris discount Bath. Yes, sir, is this the 90 00:04:51.639 --> 00:04:54.079 time of year everyone slows down? Does nothing? I mean, 91 00:04:54.240 --> 00:04:57.360 is it true? So many businesses tell me, Tom, what 92 00:04:57.399 --> 00:04:59.360 do we do this time of year? You know? Tell 93 00:04:59.399 --> 00:05:00.079 them what you tell. 94 00:05:00.439 --> 00:05:03.319 Yeah, it's picked up dramatically since the election and the 95 00:05:03.360 --> 00:05:04.279 snowstorm are over. 96 00:05:04.720 --> 00:05:08.560 So okay, that's really good. Now, how many people are 97 00:05:08.600 --> 00:05:11.920 taking advantage of uploading video to you because I always 98 00:05:11.920 --> 00:05:15.279 tell them, go to discount bath dot com put down 99 00:05:15.279 --> 00:05:18.360 some information. And the reason you want information, people say, 100 00:05:18.360 --> 00:05:20.079 wait a minute, I thought you said. You know, they 101 00:05:20.079 --> 00:05:22.040 don't come, they don't do anything. The reason you want 102 00:05:22.040 --> 00:05:24.879 information is because you don't want just you only send 103 00:05:24.879 --> 00:05:27.959 a link to qualified leads, I mean, just real people. 104 00:05:28.240 --> 00:05:30.879 And the reason for that is simple. You don't want 105 00:05:30.879 --> 00:05:33.360 a bunch of You don't want a bunch of video 106 00:05:33.519 --> 00:05:39.000 of Virginia's and everything else. You want like real stuff. 107 00:05:39.360 --> 00:05:43.319 And man, I'll tell you what. People are crazy? They 108 00:05:43.360 --> 00:05:46.759 really are. Do you know. I read a stat where 109 00:05:46.839 --> 00:05:51.720 social media where people try to upload vulgar material is 110 00:05:51.879 --> 00:05:57.959 like fifty percent of the time, genitals and all that. No, seriously, 111 00:05:58.680 --> 00:06:02.000 and they have to Philip, they have some Oh this 112 00:06:02.079 --> 00:06:07.800 is crazy. They have algorithms that block that automatically. You know. Now, 113 00:06:07.920 --> 00:06:11.879 now I'm serious. Did anyone see the sixty minute story? 114 00:06:11.959 --> 00:06:14.319 But no? Was it sixty minutes or Sunday morning about it? 115 00:06:15.000 --> 00:06:16.279 So what was it about? 116 00:06:16.680 --> 00:06:16.839 Oh? 117 00:06:16.879 --> 00:06:19.800 My god? So people I want to tell you call 118 00:06:19.879 --> 00:06:22.439 with problems, questions, complaints, please, this is the one you're 119 00:06:22.439 --> 00:06:24.839 gonna need help And we have a short month because 120 00:06:25.000 --> 00:06:28.199 Mark and I take some time off. Well that's not 121 00:06:28.279 --> 00:06:31.199 strange for Marquee takes time. Gosh, shut up. Anyway, that's 122 00:06:31.240 --> 00:06:33.680 a good thing. I love Marc and Suzanne. Empty nesters 123 00:06:33.720 --> 00:06:35.399 living it up. I love it. I love it. I 124 00:06:35.439 --> 00:06:36.759 love it. 125 00:06:36.759 --> 00:06:39.600 It is amazing that you're almost twenty years older than 126 00:06:39.600 --> 00:06:41.600 me and were the empty nesters. 127 00:06:41.920 --> 00:06:43.759 I know it. My God, and I have a daughter 128 00:06:43.800 --> 00:06:45.720 living here and I have a son just getting ready 129 00:06:45.759 --> 00:06:48.000 for cause I was so late. By the way, that's 130 00:06:48.000 --> 00:06:50.600 a whole different topic, being late and parenting. It was 131 00:06:50.639 --> 00:06:53.000 a great thing when they were younger. As they get older, 132 00:06:53.000 --> 00:06:56.079 I realized I probably should have started younger. Anyway, I 133 00:06:56.120 --> 00:06:58.160 was fifty two with my first child. But let me, 134 00:06:58.319 --> 00:07:02.120 let's talk about this. So we're talking about all kinds 135 00:07:02.120 --> 00:07:07.480 of things, and we're talking about videos and uploading and 136 00:07:07.800 --> 00:07:12.040 so there's an algorithm we call it now, we call 137 00:07:12.079 --> 00:07:14.759 it AI. Okay, it really was an algorithm, and AI 138 00:07:14.920 --> 00:07:21.240 is closely related to algorithms. So they hire people. What 139 00:07:21.399 --> 00:07:25.839 country was it, Oh, in Africa. They give people jobs 140 00:07:25.879 --> 00:07:28.439 in Africa. I'm not I swear to God, this is 141 00:07:28.480 --> 00:07:32.480 the truth. To do nothing but look at photographs and 142 00:07:32.560 --> 00:07:37.720 identify them. So they have to identify things like cars, plants, 143 00:07:38.000 --> 00:07:42.519 people OFFERINGI yeah, and that's all they do all day. 144 00:07:42.279 --> 00:07:46.240 They outline something and click what it is. But they 145 00:07:46.480 --> 00:07:51.279 also because of AI, the dark side is they have 146 00:07:51.360 --> 00:07:56.600 to look at every kind of sexual position and genitals 147 00:07:57.079 --> 00:08:03.519 and everything, I mean including pedophilia and stuff. Not because 148 00:08:03.560 --> 00:08:06.959 they're getting joy out of it, but they AI needs 149 00:08:07.079 --> 00:08:11.040 to learn. And of course social media want borrows from this. 150 00:08:11.439 --> 00:08:14.560 Everyone needs to know what not to put up there. 151 00:08:15.160 --> 00:08:18.959 So they literally have to identify images and these people 152 00:08:19.000 --> 00:08:23.600 were having psychological trauma. It was a whole story. It 153 00:08:23.639 --> 00:08:25.959 was right on the news. I mean I think it 154 00:08:26.000 --> 00:08:29.000 was sixty minutes. I really do think it was an 155 00:08:29.120 --> 00:08:33.879 incredible story about these people who have suffered emotional trauma. 156 00:08:33.879 --> 00:08:37.960 They're innocent Africans who who just live such a pure life. 157 00:08:38.000 --> 00:08:41.720 There they were in this village. They were so grateful 158 00:08:41.759 --> 00:08:44.799 for the work. They work over and over and over 159 00:08:44.960 --> 00:08:47.720 all day every day. They get paid. They get paid 160 00:08:47.720 --> 00:08:50.399 pretty well, I mean not like you know, they get 161 00:08:50.399 --> 00:08:53.559 paid pretty well for Africa and pretty well I guess. 162 00:08:53.799 --> 00:08:57.000 I'm not trying to say they're exploiting Africans, but what 163 00:08:57.080 --> 00:09:00.320 they're doing though, is they're getting high tech jobs where 164 00:09:00.320 --> 00:09:03.879 they had no jobs whatsoever. And these people have elevated 165 00:09:03.919 --> 00:09:07.720 themselves career wise. But they said it's taken for some 166 00:09:07.879 --> 00:09:11.360 of them a psychological scar when they have to see violence, 167 00:09:11.720 --> 00:09:15.000 because they do have to see violence and vulgarity, and 168 00:09:15.080 --> 00:09:17.240 they have to see car accidents and they have to 169 00:09:17.240 --> 00:09:20.120 see things where the line is drawn on what they're 170 00:09:20.159 --> 00:09:22.320 going to let on social media or what they're going 171 00:09:22.360 --> 00:09:26.200 to let people post, or what they're going to identify 172 00:09:26.320 --> 00:09:31.399 things as. Is that because Ai, for example, if you said, 173 00:09:31.440 --> 00:09:34.039 you know, give me some pictures of some good child porn, 174 00:09:34.279 --> 00:09:37.320 I mean, my God in Heaven, you know it filters, 175 00:09:37.360 --> 00:09:40.519 it won't even talk about certain political issues. But it 176 00:09:40.759 --> 00:09:43.720 has to have the input to know that. And I 177 00:09:43.919 --> 00:09:48.360 never dreamed that that input comes from people in Africa 178 00:09:49.480 --> 00:09:55.679 previewing this stuff. Mark, Is that amazing to you? It's crazy, man, 179 00:09:55.919 --> 00:10:01.399 They're literally previewing this stuff, but not, you know, like 180 00:10:01.440 --> 00:10:04.759 I said, for for real legit reasons. Yeah, no, I 181 00:10:04.799 --> 00:10:08.279 get it, but they because I often wonder how does 182 00:10:08.320 --> 00:10:12.080 AI learn things? But Mark, AI is spooky to me. 183 00:10:12.279 --> 00:10:16.120 It's scary to me. It's scary. I'm going to tell 184 00:10:16.120 --> 00:10:19.879 you things I just don't even Okay, it found things 185 00:10:19.879 --> 00:10:23.240 that I couldn't find searching and I know where to search, 186 00:10:23.559 --> 00:10:26.080 and it found answers. I'll give you a weird example 187 00:10:26.120 --> 00:10:30.159 later on ROBERTA, what is happening with you? 188 00:10:33.759 --> 00:10:36.360 Under the toolage of Wells Fargo? 189 00:10:37.120 --> 00:10:37.879 What happened? 190 00:10:39.600 --> 00:10:43.000 We had a fraudulent charge put on our account back 191 00:10:43.039 --> 00:10:45.559 in July on the twenty second or twenty third, I'm 192 00:10:45.559 --> 00:10:46.720 not sure was the exact. 193 00:10:46.519 --> 00:10:47.000 Date of it. 194 00:10:47.399 --> 00:10:49.720 Okay, And it was a. 195 00:10:51.360 --> 00:10:52.840 Plus dollars for an election? 196 00:10:52.960 --> 00:10:56.440 Oh? Now was it for a charge or in ach? 197 00:10:58.240 --> 00:11:01.600 It was an online purchase is what I was told. 198 00:11:01.879 --> 00:11:04.919 I get it. But was it an ach meaning with 199 00:11:05.159 --> 00:11:07.639 an electronic withdrawal out of your account? Or was it 200 00:11:07.679 --> 00:11:09.240 a credit card with Wells Fargo? 201 00:11:10.080 --> 00:11:11.600 I think it was on a debit card. 202 00:11:11.919 --> 00:11:14.879 A debit Oh, okay, go ahead, And it was seven 203 00:11:14.960 --> 00:11:19.600 thousand dollars charge in July on your debit Yeah, okay, 204 00:11:19.879 --> 00:11:20.639 keep going. 205 00:11:21.799 --> 00:11:24.240 Fighting ever since to get it removed, and I had 206 00:11:24.320 --> 00:11:27.679 no luck. They made a determination on. 207 00:11:27.600 --> 00:11:30.799 August first that it was it was that no fraud 208 00:11:30.919 --> 00:11:31.279 was found. 209 00:11:32.840 --> 00:11:32.960 Oh. 210 00:11:33.440 --> 00:11:36.279 They were multiple signing in and out on the app 211 00:11:36.720 --> 00:11:38.720 before and after the transaction. 212 00:11:38.320 --> 00:11:40.200 And when they signed in on the app. Do you 213 00:11:40.240 --> 00:11:42.799 have second party verification where they have to go to 214 00:11:42.840 --> 00:11:44.639 your cell phone and text you a code. 215 00:11:46.200 --> 00:11:51.600 Well, it hasn't performed like that. No, no, how when 216 00:11:51.639 --> 00:11:52.320 they said. 217 00:11:52.080 --> 00:11:54.720 You had multiple log ons, what did they mean by. 218 00:11:54.600 --> 00:11:59.559 That, Well, they didn't say too much. Like did my 219 00:11:59.639 --> 00:12:02.240 husband and checks all the time on the app. You know, 220 00:12:02.320 --> 00:12:03.159 let's see what's going on. 221 00:12:03.200 --> 00:12:04.840 Well, what I mean is this? What I mean is 222 00:12:04.879 --> 00:12:09.000 this they had They saw the charge, but they said 223 00:12:09.000 --> 00:12:11.600 there were multiple They determined there was no fraud because 224 00:12:11.600 --> 00:12:13.639 there were multiple sign ons and sign offs. So hold 225 00:12:13.679 --> 00:12:15.639 on to that thought. And I'm going to come back 226 00:12:15.679 --> 00:12:17.799 to you and then James, we'll talk to you about 227 00:12:17.879 --> 00:12:21.159 driving and something to do with crime. All of that 228 00:12:21.240 --> 00:12:23.559 coming up on the Troubleshooter Show. Three zero three seven 229 00:12:23.600 --> 00:12:25.759 one three talk seven one three eight two five five. 230 00:12:26.159 --> 00:12:28.600 Remember I don't know how long Paul will do this, 231 00:12:28.679 --> 00:12:32.960 Paul the waterman, but he has this water softening system 232 00:12:33.000 --> 00:12:37.159 for the whole house and reverse osmosis for drinking. By 233 00:12:37.200 --> 00:12:40.600 his low prices, that would be that would be over 234 00:12:40.720 --> 00:12:44.519 five grand and plumbers, honest to god, it would be 235 00:12:44.600 --> 00:12:48.679 twelve to fifteen grand for this or more he's doing 236 00:12:48.799 --> 00:12:52.120 both of those for three thousand and one ninety five 237 00:12:52.240 --> 00:12:54.879 thirty one ninety five. 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You'll think you're his only customer 248 00:13:37.480 --> 00:13:39.759 when you choose Frank durand the real estate Man dot 249 00:13:39.759 --> 00:13:43.080 com to list your home with Remax Alliance three all 250 00:13:43.120 --> 00:13:49.159 three nine two zero sixteen twenty two. Hi Tom Martino here. 251 00:13:51.080 --> 00:13:53.639 If you're streaming, you'll see the studio right there. And 252 00:13:53.720 --> 00:13:57.559 that's uh. That ugly guy with the hat is our guest, Chris. 253 00:13:58.039 --> 00:14:00.600 We love Chris. I'm just kidding. He's not ugly at all, 254 00:14:01.080 --> 00:14:03.080 not compared to Mark. He's a he's a model in 255 00:14:03.159 --> 00:14:06.159 the log and then Deputy Bow. My middle name's g 256 00:14:06.759 --> 00:14:11.080 Q guy in the studio. Deputy Bow's demand, let's see, 257 00:14:11.399 --> 00:14:15.080 now this is serious, it's charging and we got to 258 00:14:15.120 --> 00:14:18.279 get to the bottom of it. So I'm going to 259 00:14:18.320 --> 00:14:21.039 ask this simple question, Roberta. I need to know the 260 00:14:21.159 --> 00:14:23.440 part where they talked about the logging in and out 261 00:14:23.480 --> 00:14:26.799 and therefore it wasn't it wasn't fraudulent. Tell me what 262 00:14:27.200 --> 00:14:27.600 they mean. 263 00:14:29.120 --> 00:14:30.080 You know, I'm not sure. 264 00:14:29.919 --> 00:14:32.320 Because they really don't give me very many details. 265 00:14:32.600 --> 00:14:35.399 I asked, how do you determine if it's fraud or not? 266 00:14:35.559 --> 00:14:39.600 And they said, we can't share that, and I'm like, oh, I'm. 267 00:14:39.519 --> 00:14:42.399 Sure, catch catch everybody up real quick. What was the charge? 268 00:14:42.440 --> 00:14:46.159 Here's what happened. Roberta notices a seven thousand dollars draft 269 00:14:46.200 --> 00:14:49.120 from her account from a debit card and it was 270 00:14:49.159 --> 00:14:52.039 for an online purchase and went and this was back 271 00:14:52.120 --> 00:14:59.240 in July. Okay, okay, well she didn't do it. What 272 00:14:59.399 --> 00:15:01.600 did they say you purchase? By the way, they must 273 00:15:01.679 --> 00:15:06.600 know what you a bike and boulder for seven grand? 274 00:15:06.879 --> 00:15:07.120 Wow? 275 00:15:07.279 --> 00:15:09.720 Oh yeah, yeah, yeah, yeah, oh for sure, for sure, 276 00:15:10.440 --> 00:15:13.600 an e byte can be that seven grand for sure. Well, nowadays. 277 00:15:14.200 --> 00:15:16.440 I mean prior to Biden be in office, that bike 278 00:15:16.559 --> 00:15:22.000 was ninety nine dollars. Hey, so listen, Roberta, did you 279 00:15:22.159 --> 00:15:23.000 go to the store. 280 00:15:24.600 --> 00:15:26.840 I did not. I did speak to them right after 281 00:15:26.960 --> 00:15:27.879 it happened. 282 00:15:27.519 --> 00:15:31.360 And the store has video. I'm sure of the transact. 283 00:15:31.440 --> 00:15:35.240 Well now it's July. Who knows. But man, this is 284 00:15:35.320 --> 00:15:37.840 a lot of money and you're telling me from back 285 00:15:37.960 --> 00:15:40.919 then you you have no resolution. I mean they just 286 00:15:41.039 --> 00:15:43.080 basically said tough, right. 287 00:15:44.360 --> 00:15:44.519 Yeah. 288 00:15:44.600 --> 00:15:47.360 When I called initially, they say, oh, it was determined 289 00:15:47.399 --> 00:15:51.000 on August first that there was no fraudulent activity and 290 00:15:51.120 --> 00:15:55.360 we don't reverse that. And so I called dozens of 291 00:15:55.440 --> 00:15:59.080 times since then, requesting it to be escalated. There's a 292 00:15:59.159 --> 00:16:02.159 senior escalator department. I get on with them and they're like, well, 293 00:16:02.519 --> 00:16:04.679 they just tell me pretty much what I've already heard, 294 00:16:05.759 --> 00:16:08.600 no movement whatsoever. We've gone into the branch in person. 295 00:16:08.759 --> 00:16:09.440 They can't help. 296 00:16:09.480 --> 00:16:11.840 But if it is fraud and they say it's not fraud, 297 00:16:12.200 --> 00:16:14.679 I would want a determination, you know, I would sue 298 00:16:14.720 --> 00:16:17.159 them a small claims court for the seven grand tark 299 00:16:17.200 --> 00:16:19.559 Would that work? Boy? You could? 300 00:16:19.879 --> 00:16:22.440 And that's a hard one. I don't know if that's 301 00:16:22.519 --> 00:16:25.480 made for small claims. I don't know what proof she 302 00:16:25.559 --> 00:16:25.960 would have. 303 00:16:27.200 --> 00:16:31.080 So what about I think the store and by the way, 304 00:16:31.159 --> 00:16:33.000 I think you're lucky that the store is in Bolder, 305 00:16:33.080 --> 00:16:35.399 because I would add them to the lawsuit. I think 306 00:16:35.480 --> 00:16:37.840 they'd bear a lot of responsibility in this matter for 307 00:16:37.960 --> 00:16:40.720 processing a fraudulent charge to your account. 308 00:16:41.759 --> 00:16:44.000 That might actually be the better way to go. That's 309 00:16:44.039 --> 00:16:45.840 pretty smart to meet your you go, thank. 310 00:16:45.679 --> 00:16:50.399 You, and then both them to prove, you know, convincingly 311 00:16:51.080 --> 00:16:53.320 that you're the one that either showed up there in 312 00:16:53.440 --> 00:16:55.240 person or did this online. 313 00:16:55.360 --> 00:16:57.759 Now, they didn't use your pin number correct, They used 314 00:16:57.799 --> 00:16:58.919 it as a credit card. 315 00:17:00.120 --> 00:17:01.000 It was a debit card. 316 00:17:01.919 --> 00:17:04.759 I believe so because I have asked about that and 317 00:17:05.039 --> 00:17:06.799 I haven't had a straight answer on using this. 318 00:17:08.400 --> 00:17:10.200 Should what should we do with her right now? 319 00:17:10.480 --> 00:17:13.640 Should she go and do Hey, Tom, what about her 320 00:17:13.720 --> 00:17:15.680 filing a complaint? I know I'm going to have the 321 00:17:16.240 --> 00:17:19.519 organization wrong, but it's like the consumer protection whatever, oh. 322 00:17:19.559 --> 00:17:24.039 Consumer finance has to answer her Consumer finance Protection Bureau. 323 00:17:24.279 --> 00:17:28.519 That might result in valuable exhibits that you can use 324 00:17:28.720 --> 00:17:32.000 in your small claim suit against both of these defendants. 325 00:17:32.079 --> 00:17:34.559 And you never had the card out of your hand, right. 326 00:17:35.599 --> 00:17:38.160 No, my husband has had the card the whole time. 327 00:17:38.240 --> 00:17:39.839 You got to figure out a couple of things. 328 00:17:39.880 --> 00:17:41.920 One you got to figure out if it was swiped, 329 00:17:42.519 --> 00:17:44.640 if it was put in like over the internet. 330 00:17:44.880 --> 00:17:46.920 Did they actually walk in and buy it or they 331 00:17:47.119 --> 00:17:47.799 ordered it It. 332 00:17:49.079 --> 00:17:53.640 Was an internet purchase man line with a fake first 333 00:17:53.759 --> 00:17:56.880 name using our last name, and then they picked it 334 00:17:57.039 --> 00:18:02.279 up in the bike store the next day. And they 335 00:18:02.319 --> 00:18:03.480 should have asked for ID. 336 00:18:04.839 --> 00:18:08.119 The vehicle and the license plate, but they've not been 337 00:18:08.160 --> 00:18:10.640 able to track it down. 338 00:18:10.759 --> 00:18:15.119 Someone veh what are you talking about? Vehicle on? Who 339 00:18:15.200 --> 00:18:16.720 has a vehicle and license plate? 340 00:18:17.480 --> 00:18:19.400 The Boulder Police Department when I filed? 341 00:18:19.519 --> 00:18:21.960 How'd they get it? How'd they do that? Probably from 342 00:18:22.039 --> 00:18:25.960 a camera? Yeah yep, but how But but how did 343 00:18:26.000 --> 00:18:27.759 they did? They go to the store and the store 344 00:18:27.799 --> 00:18:30.720 had a camera and they tracked it down. Yeah, ye, 345 00:18:31.079 --> 00:18:33.519 they picked up Oh hold on, if they tracked down 346 00:18:33.559 --> 00:18:36.839 who bought a seven thousand dollars bike on your card? 347 00:18:37.359 --> 00:18:40.240 Why didn't they go and track the license plate to 348 00:18:40.359 --> 00:18:42.519 the person they have? 349 00:18:43.160 --> 00:18:44.880 They did a suspect lineup. 350 00:18:45.359 --> 00:18:48.279 The person in the at the store wasn't I Oh 351 00:18:48.400 --> 00:18:49.000 so they really? 352 00:18:49.079 --> 00:18:51.240 Well no, no, I'm going to give Boulder Police some 353 00:18:51.359 --> 00:18:54.640 credit for doing they did a lineup. For the result 354 00:18:54.759 --> 00:18:59.079 of the lineup, it was incorrect. The guy in the 355 00:18:59.160 --> 00:19:02.000 store cood Night identify who bought the bike because he's 356 00:19:02.039 --> 00:19:07.160 in cahoots with a buyer of the bike. That'd be weird. Well, 357 00:19:08.079 --> 00:19:11.160 that totally makes sense. That's why he didn't ask for 358 00:19:11.279 --> 00:19:13.920 a minute, can you get the identity of the person 359 00:19:14.039 --> 00:19:17.680 taking the small claims court? I would, I would add 360 00:19:17.759 --> 00:19:19.160 him as a third defendant. I would. 361 00:19:19.359 --> 00:19:21.160 Well, when the cops shook him down, did he have 362 00:19:21.319 --> 00:19:23.119 the bike or he just denied everything? 363 00:19:23.839 --> 00:19:26.599 I had any contact with the person. 364 00:19:27.640 --> 00:19:29.559 And wait, they had a lineup? You wait, wait, you 365 00:19:29.680 --> 00:19:31.480 just said they had a lineup. Was it a photo 366 00:19:31.599 --> 00:19:37.200 lineup or a real ROBERTA? Yeah, was it a photo? 367 00:19:37.519 --> 00:19:40.359 They made no contact? If they made no contact with 368 00:19:40.440 --> 00:19:42.559 the suspect, how did they have a lineup? 369 00:19:44.519 --> 00:19:46.559 I you know, I'm not one hundred per cent syuurre. 370 00:19:46.559 --> 00:19:50.359 I believe that they identified from the registration the owner. 371 00:19:51.720 --> 00:19:54.400 She did say a name, the detective, and then they 372 00:19:54.480 --> 00:19:56.480 presented that up at the bike store. 373 00:19:56.880 --> 00:19:58.440 They weren't able to choose correctly. 374 00:20:00.000 --> 00:20:04.559 It was what correctly? You deserve more answers, Roberta. They 375 00:20:04.640 --> 00:20:07.400 got the identity of the guy or the woman. Was 376 00:20:07.440 --> 00:20:09.319 it a man or woman? They got the identity. 377 00:20:10.160 --> 00:20:12.680 It was the man that had ordered online according to 378 00:20:12.720 --> 00:20:15.920 the phone calls that they received, and then the female 379 00:20:16.039 --> 00:20:17.440 picked it up at the store. 380 00:20:18.000 --> 00:20:20.000 And the female that picked it up at the store 381 00:20:20.599 --> 00:20:22.319 was she the registered owner of the car? 382 00:20:23.880 --> 00:20:25.440 I don't know all those details. 383 00:20:26.279 --> 00:20:30.359 Okay, you got to start researching this. You got dollars 384 00:20:31.119 --> 00:20:34.759 and I want Dmitri to help you contact Boulder and 385 00:20:34.920 --> 00:20:37.079 the bike store. Dmitri, I want you to take this. 386 00:20:37.359 --> 00:20:39.680 I'd be happy to I want you to take that. 387 00:20:39.880 --> 00:20:40.680 This is BS. 388 00:20:41.160 --> 00:20:43.839 I think if Roberta could take a copy of the 389 00:20:43.920 --> 00:20:47.759 Boulder Police report to the bank, they would reverse the 390 00:20:47.920 --> 00:20:53.039 charges because not necessarily, but the replace What did you 391 00:20:53.119 --> 00:20:53.319 do that? 392 00:20:55.000 --> 00:20:57.440 It is not closed yet, it is still open, but 393 00:20:57.599 --> 00:20:58.759 I have sent it and. 394 00:20:59.200 --> 00:21:01.559 I want to know listen, I want to know this. 395 00:21:02.920 --> 00:21:06.440 How did Boulder police approach the suspect and how do 396 00:21:06.519 --> 00:21:09.799 they determine that it's an unsure case. I want to 397 00:21:09.880 --> 00:21:13.880 know the identity so you can sue them civilly. You 398 00:21:14.000 --> 00:21:15.839 have a right to do that. I want to know 399 00:21:15.960 --> 00:21:18.720 why the bank determined it was not fraud. I want 400 00:21:18.759 --> 00:21:21.079 to know all of this, and you ever right to 401 00:21:21.160 --> 00:21:23.720 know all of this? Damn it? You ever? Right? 402 00:21:26.319 --> 00:21:26.559 True? 403 00:21:27.759 --> 00:21:30.240 I'm ticked off? Are you ticked off? 404 00:21:31.279 --> 00:21:32.480 Yes? For four months? Now? 405 00:21:33.880 --> 00:21:40.279 Well, Roberta, hang on, and sus she's getting the info 406 00:21:40.400 --> 00:21:44.160 to send to UH Deputy d here. Okay, hang on, 407 00:21:44.359 --> 00:21:47.160 and then we have a quick question for Chris. Chris. 408 00:21:48.359 --> 00:21:50.640 They want to know something on your shower conversions for 409 00:21:50.799 --> 00:21:53.880 nine eight eight eight okay, they want to know what 410 00:21:54.119 --> 00:21:55.559 materials do they get for that. 411 00:21:56.160 --> 00:21:59.640 So it's down to the studs and the subfloor. It's 412 00:21:59.680 --> 00:22:02.920 a BCI acrylic is the type of shower in the 413 00:22:03.000 --> 00:22:08.079 basic colors, a barn door, sliding shower door, new shower valve, 414 00:22:08.240 --> 00:22:12.799 new shower pan. Everything's acrylic and high quality. So all 415 00:22:12.839 --> 00:22:15.680 the way down to the studs and subfloor and then 416 00:22:15.799 --> 00:22:17.960 all new backer board and acrylic. 417 00:22:18.359 --> 00:22:21.279 But it's a conversion. It's not a building of one. 418 00:22:21.400 --> 00:22:24.799 If they had a tub, right, run that by me again. 419 00:22:24.880 --> 00:22:27.359 So okay, if they have a standalone tub, yeah, you're 420 00:22:27.400 --> 00:22:29.200 not going to do it right. It's for the conversion 421 00:22:29.240 --> 00:22:31.440 of the shob. I call it the top shower, so 422 00:22:31.559 --> 00:22:33.200 the hall the hull bath showers, so. 423 00:22:34.680 --> 00:22:36.160 You know there's still going to be in the ballpark. 424 00:22:36.160 --> 00:22:38.039 A lot of times we take out those sixty by 425 00:22:38.200 --> 00:22:41.720 forty two inch soaker tubs and we'll put a shower 426 00:22:41.759 --> 00:22:43.519 in that space. So it's a little bit bigger, it's 427 00:22:43.519 --> 00:22:46.079 a little more money, but you know, we're we're still 428 00:22:46.119 --> 00:22:47.839 in the ballpark money wise. 429 00:22:47.960 --> 00:22:50.039 Nine eight eighty. Okay, thank you very much for your 430 00:22:50.119 --> 00:22:52.200 three seven one three talks seven one three eight two 431 00:22:52.279 --> 00:22:55.000 five five. Please hang in there. 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Hi, Mark 454 00:24:12.200 --> 00:24:15.000 and I were having a discussion on this Saturday versus 455 00:24:15.119 --> 00:24:18.960 next Saturday, or this day versus next day. Because people 456 00:24:19.279 --> 00:24:21.960 always say this Saturday, they mean this coming Saturday. Next 457 00:24:21.960 --> 00:24:24.200 Saturday is the week after that. That's how people now. 458 00:24:24.279 --> 00:24:26.920 Mark said, no, that's not Mark says, that's not true. 459 00:24:26.960 --> 00:24:28.799 But I'm going to give you an example by going 460 00:24:28.839 --> 00:24:31.759 into an exaggeration. Here's what it is. Let's talk about 461 00:24:32.599 --> 00:24:34.559 if you do it like this, it might make more 462 00:24:34.640 --> 00:24:37.119 sense and it doesn't apply to years. You're right, Mark, 463 00:24:37.160 --> 00:24:40.480 it's weird. It applies today's If you say if you 464 00:24:40.839 --> 00:24:45.240 if I say, Mark, I'm going to take off next Friday, 465 00:24:45.640 --> 00:24:49.279 you would never believe that this coming car day, this Friday, 466 00:24:49.319 --> 00:24:52.240 I'd be off, would you? Sus never? I'm with you, 467 00:24:52.400 --> 00:24:55.519 Tom and advice. Okay, So now it's Thursday and I 468 00:24:55.680 --> 00:24:58.960 say to you, I'm taking off next Friday. Would it 469 00:24:59.079 --> 00:25:01.319 be the day after or would it be the next week? 470 00:25:01.359 --> 00:25:04.759 It would be the next week. So when I say next, 471 00:25:05.359 --> 00:25:06.759 it's next after this. 472 00:25:07.119 --> 00:25:10.039 So if you said I'm going to take off next year, 473 00:25:10.400 --> 00:25:11.720 does that mean you're taken off. 474 00:25:11.640 --> 00:25:14.759 Twice so that it doesn't apply to years? Didn't I? Well? Yeah, 475 00:25:14.799 --> 00:25:18.960 but okay, big deal. True colloquial use, we have it. 476 00:25:19.599 --> 00:25:22.839 It's common usage. It's gone. Sometimes things don't make sense 477 00:25:22.880 --> 00:25:25.240 in the English language due to common usage. By the way, 478 00:25:25.759 --> 00:25:31.079 every single every single language has its own kind of weirdness. 479 00:25:31.400 --> 00:25:34.880 But anyway, we got to go to James. He's really 480 00:25:34.960 --> 00:25:37.880 been waiting. James, go ahead, and Jay, you hang on, James, 481 00:25:37.960 --> 00:25:38.480 what's going on? 482 00:25:40.640 --> 00:25:40.839 Yeah? 483 00:25:41.200 --> 00:25:44.519 I may be asking this question too late. But can 484 00:25:44.559 --> 00:25:49.039 a person who is mentally incapable of defending themselves are 485 00:25:49.119 --> 00:25:52.359 aiding in their own defense, be found guilty. 486 00:25:52.039 --> 00:25:52.480 Of a crime. 487 00:25:53.799 --> 00:25:58.279 Well, let's ask Mark, Mark, can you be now? Now 488 00:25:58.400 --> 00:26:01.359 give me an example? Specifically? Yeah, yeah, what's going on 489 00:26:01.480 --> 00:26:02.160 in your case. 490 00:26:04.559 --> 00:26:10.319 My grandson last last year, last June, he graduated from school. 491 00:26:10.480 --> 00:26:13.200 Him and two of his friends were on their way 492 00:26:13.240 --> 00:26:16.799 to Albuquerque, New Mexico to get together with some of 493 00:26:16.839 --> 00:26:20.319 their friends down there who also graduated. There was an 494 00:26:20.359 --> 00:26:23.799 accident I don't know, twenty thirty miles south of Ratone 495 00:26:24.400 --> 00:26:26.119 where one young man was killed. 496 00:26:27.200 --> 00:26:30.079 Well wait, wait, wait was it was it? One young 497 00:26:30.200 --> 00:26:31.240 man with your grandson? 498 00:26:33.319 --> 00:26:39.559 No, my grandson. They he was critically injured, he was okay, Albuquerque? 499 00:26:40.200 --> 00:26:42.640 Okay, Now what I need to know is this, Here's 500 00:26:42.680 --> 00:26:44.960 what I need to know. There was an accident. Did 501 00:26:45.000 --> 00:26:47.599 it involve more than just the car your grandson was in. 502 00:26:50.680 --> 00:26:53.880 It's a bit of conflicting stories, but it's just one 503 00:26:53.960 --> 00:26:54.880 car that we know of. 504 00:26:55.839 --> 00:26:56.599 Just your grandson. 505 00:26:56.680 --> 00:26:57.240 I don't know why. 506 00:26:57.759 --> 00:27:00.440 Okay, So your grandson was with how many boys? 507 00:27:02.039 --> 00:27:08.039 Two other boys that no one knows. No one knows. 508 00:27:08.599 --> 00:27:10.839 What do you mean? No one knows he is he? Okay? 509 00:27:11.240 --> 00:27:11.839 Is he? Okay? 510 00:27:13.440 --> 00:27:16.880 Well he is now? But he stayed to like thirty 511 00:27:16.960 --> 00:27:17.720 days in a coma. 512 00:27:18.359 --> 00:27:21.240 Oh my god. Okay, So no one knows. No one 513 00:27:21.319 --> 00:27:23.880 knows the details. They just know that the car was 514 00:27:24.000 --> 00:27:28.119 wrecked and people were injured, right right, Okay, so what 515 00:27:28.319 --> 00:27:30.839 is what is? How does your question? How does your 516 00:27:31.000 --> 00:27:32.440 question pertain to this? 517 00:27:35.240 --> 00:27:37.119 At the scene of the crime, one young man with 518 00:27:37.319 --> 00:27:40.680 just bumped and bruises identified the police when they were there, 519 00:27:41.200 --> 00:27:44.319 they asked a young man that was that was it 520 00:27:44.480 --> 00:27:48.000 wasn't hurt very bad, asked who was driving? He identified 521 00:27:48.240 --> 00:27:51.960 the dead young boy was driving. Then during the police 522 00:27:52.039 --> 00:27:54.799 interview with the young man that survived, I mean bumped 523 00:27:54.839 --> 00:27:59.279 and bruises. Uh, he he said that he was driving. 524 00:27:59.720 --> 00:28:03.039 Then after then he identified my grandson as the driver. 525 00:28:04.039 --> 00:28:07.359 And my grandson couldn't defend himself because he stayed. He 526 00:28:07.480 --> 00:28:10.759 stayed like about thirty days in ICU in Albuquerque. 527 00:28:10.920 --> 00:28:14.960 Then okay, so, but but what's happening now is somebody 528 00:28:15.079 --> 00:28:16.599 being charged with anything. 529 00:28:18.519 --> 00:28:22.200 My grandson was charged and still is for. 530 00:28:22.359 --> 00:28:24.839 Okay, what is he charged, James or what is he 531 00:28:25.039 --> 00:28:25.599 charged with? 532 00:28:25.920 --> 00:28:27.880 Felony? 533 00:28:28.119 --> 00:28:33.160 Felony fell a little homosy felony. Okay, so we're charges 534 00:28:33.200 --> 00:28:37.599 against him because okay, his mother wouldn't let the detective 535 00:28:37.640 --> 00:28:40.319 from rec Tone talk to him in the hospital at 536 00:28:40.359 --> 00:28:43.519 the Craig Hospital there in Denver to bring trauma hospital. 537 00:28:44.160 --> 00:28:46.720 They said, if we don't talk to your grandson. We're 538 00:28:46.799 --> 00:28:48.720 going to accuse him of it. 539 00:28:49.359 --> 00:28:49.640 Okay. 540 00:28:49.799 --> 00:28:53.400 Now there are three attempts to talk to him. She refused. 541 00:28:53.640 --> 00:28:55.799 She got the doctors write them a letter. Thing you 542 00:28:55.920 --> 00:28:56.720 can't what's wait? 543 00:28:56.759 --> 00:28:59.799 Wait wait wait, what's this? Just just help me out, James, 544 00:29:00.119 --> 00:29:02.960 you're giving me. I just need quick answers. What's your 545 00:29:03.000 --> 00:29:09.119 grandson's first name, Ezekiel, Ezekiel? Okay, now that's her name. 546 00:29:09.480 --> 00:29:11.680 Here's what I want to know about Ezekiel. I want 547 00:29:11.720 --> 00:29:14.640 to know does he remember anything? 548 00:29:16.519 --> 00:29:16.559 No? 549 00:29:18.119 --> 00:29:18.400 Okay? 550 00:29:18.519 --> 00:29:22.359 Now, next thing he had his brain brain was pleading 551 00:29:22.440 --> 00:29:23.599 in four different okases? 552 00:29:23.799 --> 00:29:27.279 What is his meant? Hold on, bro? What is his 553 00:29:27.480 --> 00:29:29.039 mental state right now? 554 00:29:31.839 --> 00:29:33.839 I guess it's normal. 555 00:29:33.920 --> 00:29:37.960 I guess you just asked a question. Though, can someone 556 00:29:38.039 --> 00:29:41.720 who is mentally incompetent assist in their own defense? So 557 00:29:42.000 --> 00:29:44.359 why did you even ask that? If he's normal? 558 00:29:44.480 --> 00:29:48.400 Now, because because when they charged, when they when they 559 00:29:48.880 --> 00:29:51.240 after the fourth attempt to get the interview, I know 560 00:29:51.400 --> 00:29:55.079 Jolly were refused. He still doesn't remember what happened. He 561 00:29:55.160 --> 00:29:59.240 still there's a void in his memory. Okay, Jill doesn't 562 00:29:59.319 --> 00:30:02.880 know whether he was driving or not. And he'll admit that. 563 00:30:03.039 --> 00:30:07.640 You okay, remember, okay? Then now now now do the 564 00:30:07.799 --> 00:30:08.319 other boy? 565 00:30:08.480 --> 00:30:08.599 Now? 566 00:30:08.759 --> 00:30:11.839 Now they're one of the boys was killed, Is that right? 567 00:30:11.920 --> 00:30:13.079 And one is still alive? 568 00:30:14.799 --> 00:30:15.000 Yes? 569 00:30:15.599 --> 00:30:19.000 Okay, so there's just too alive from the accident. Ezekiel 570 00:30:19.160 --> 00:30:23.880 and his friend, right, okay, now right, the friend that's 571 00:30:23.960 --> 00:30:27.720 alive does not want to admit he was driving because 572 00:30:27.839 --> 00:30:30.920 that would get him in trouble. But did he Is 573 00:30:31.000 --> 00:30:35.839 he the one that said the dead guy was driving? Yes? 574 00:30:36.839 --> 00:30:41.119 And why did they determine that Ezekiel was driving? 575 00:30:43.559 --> 00:30:49.039 They have videotapes or they were interviewing Ezekiel's friend where 576 00:30:49.119 --> 00:30:52.279 he asked the police, am I going to get a 577 00:30:52.440 --> 00:30:56.920 puy for this accident? The police told him, like say 578 00:30:56.960 --> 00:30:59.640 it on video? He said, what I thought you said 579 00:30:59.640 --> 00:31:02.200 you weren't. Then he just dismissed it. 580 00:31:03.240 --> 00:31:07.720 I understand then, but but he said that he said 581 00:31:07.759 --> 00:31:13.440 the deceased boy was driving. Yes, Well, if he said 582 00:31:13.480 --> 00:31:17.079 the deceased okay, okay, listen, he was worried about a 583 00:31:17.160 --> 00:31:20.480 dui about himself. Then he said the dead guy was driving. 584 00:31:20.920 --> 00:31:24.839 Why did they conclude Ezekiel was driving? There's three of 585 00:31:24.920 --> 00:31:28.200 them and the guy said, I I was drinking. The 586 00:31:28.319 --> 00:31:32.000 other guy who died was driving. Why did they conclude 587 00:31:32.079 --> 00:31:33.799 it was Ezekiel. 588 00:31:34.880 --> 00:31:36.880 Because his friend changed his story? 589 00:31:38.359 --> 00:31:40.920 Well, he changed his story, but did he did he 590 00:31:41.200 --> 00:31:42.880 say Ezekiel was driving? 591 00:31:44.759 --> 00:31:44.960 Yes? 592 00:31:45.599 --> 00:31:50.160 Okay, So this witness, this witness first said, am I 593 00:31:50.279 --> 00:31:52.960 going to get a dui? Second said the dead guy 594 00:31:53.079 --> 00:31:56.319 was driving? And then third said Ezekiel was driving? Is 595 00:31:56.400 --> 00:31:56.960 that correct? 596 00:31:58.519 --> 00:31:59.119 That's correct? 597 00:31:59.400 --> 00:32:01.240 Well, I don't think they can get a conviction with 598 00:32:01.319 --> 00:32:03.799 a witness like that. Hold on a second, We're gonna 599 00:32:03.799 --> 00:32:13.799 get a criminal defense attorney on. I'm Tom Martino. Go 600 00:32:14.000 --> 00:32:17.559 with a sure thing Denver's best roofer Excel Roofing dot com. 601 00:32:17.759 --> 00:32:23.480 You don't pay a cent until you're content. Time for 602 00:32:23.519 --> 00:32:27.240 an insurance checkup free, no obligation. In comparison, call Compass 603 00:32:27.319 --> 00:32:30.599 Insurance paying too much your coverage at dozens of insurance 604 00:32:30.640 --> 00:32:33.079 companies find out now three all three seven to seven 605 00:32:33.119 --> 00:32:35.880 to one. Help You'll think you're his only customer when 606 00:32:35.920 --> 00:32:38.200 you choose Frank durand the real estate Man dot com 607 00:32:38.440 --> 00:32:41.519 to list your home with Remax Alliance three all three 608 00:32:41.640 --> 00:32:46.880 nine two zero sixteen twenty two. Hi Tom Martino, your 609 00:32:46.920 --> 00:32:50.480 troubleshooter three oh three seven to one three talk seven 610 00:32:50.559 --> 00:32:53.680 one three eight two five five. Compass Insurance Group Free 611 00:32:53.720 --> 00:32:56.720 insurance Checkups. This is the time to do it. Get 612 00:32:56.799 --> 00:32:59.000 your check up to see if you're under insured, over insured, 613 00:32:59.079 --> 00:33:02.799 pain too much. That's Compass Insurance Group, the Insurance Helps 614 00:33:02.799 --> 00:33:04.880 Center dot com three or three nine ninety six nine thousand. 615 00:33:04.920 --> 00:33:08.599 Now listen, we need to talk about We're gonna get 616 00:33:08.640 --> 00:33:11.200 We're gonna get one of our attorneys on Joela's air 617 00:33:11.279 --> 00:33:11.880 after the break. 618 00:33:12.000 --> 00:33:16.359 Yes, that that's a serious problem, James. So you hang on, Jay, 619 00:33:16.799 --> 00:33:22.279 you have a comment, Go ahead, Jay, come. 620 00:33:22.319 --> 00:33:24.920 I'll do my best to sound like Mark here. But uh, 621 00:33:25.880 --> 00:33:28.279 the a seven thousand dollars charge? 622 00:33:29.079 --> 00:33:32.240 Yeah, I think her husband got online and bought that 623 00:33:32.400 --> 00:33:33.599 for some Hucci coucie. 624 00:33:33.759 --> 00:33:36.079 He ain't saying nothing about Oh. 625 00:33:37.039 --> 00:33:41.480 Wow, never thought of that. That's some Ucci coucci. You 626 00:33:41.720 --> 00:33:43.079 really think so? Huh? 627 00:33:44.559 --> 00:33:46.200 It's sure as hell possible, isn't it. 628 00:33:46.799 --> 00:33:51.799 Yes, it definitely is. Wow, the old Hucci coucci. All right, 629 00:33:51.960 --> 00:33:55.359 Well that's okay. I'm gonna I'm gonna conclude that that's 630 00:33:55.400 --> 00:33:58.039 what happened. No, we're not. We're gonna help her out. 631 00:33:58.119 --> 00:34:00.799 Deputy D's working on it. If there's a Huci hoochie, 632 00:34:00.799 --> 00:34:03.200 He'll find it. We got more coming up on the 633 00:34:03.240 --> 00:34:17.440 Troubleshooter Show. Go with a sure thing Denver's Best roofer 634 00:34:17.599 --> 00:34:20.519 Excel Roofing dot com. You don't pay a cent until 635 00:34:20.559 --> 00:34:26.239 you're content. Please time for an insurance check up free, 636 00:34:26.360 --> 00:34:30.360 no obligation comparison call Compass Insurance Paying too much your 637 00:34:30.440 --> 00:34:33.360 coverage at dozens of insurance companies find out now three 638 00:34:33.440 --> 00:34:35.719 oh three, seven to seven to one help. You'll think 639 00:34:35.760 --> 00:34:38.320 you're his only customer when you choose Frank durand the 640 00:34:38.400 --> 00:34:41.000 real estate Man dot com to list your home with 641 00:34:41.159 --> 00:34:44.840 Remax Alliance three oh three nine two zero sixteen twenty two. 642 00:34:50.360 --> 00:34:55.039 Rift New need advice. 643 00:34:54.840 --> 00:34:55.639 So you don't have. 644 00:34:58.320 --> 00:35:05.880 Run anxiousness, Yeah, Shooter's gonna help. Come man, This is. 645 00:35:05.920 --> 00:35:11.760 The Troubleshooter Show. Now, Tom Martino, Hey, Tom Martino here, 646 00:35:11.880 --> 00:35:15.599 Welcome to the show. Three O three seven one three 647 00:35:15.719 --> 00:35:18.639 talk three oh three seven one three eight two five five. 648 00:35:19.800 --> 00:35:22.119 This hour brought to you by eight eight eight Heating 649 00:35:22.239 --> 00:35:24.880 dot Com. Forty five bucks gets you a deep clean 650 00:35:24.960 --> 00:35:27.559 and if you need a replacement, they do high efficiency 651 00:35:28.000 --> 00:35:34.440 AC furnaces and air and they do hybrids with electric systems. 652 00:35:34.480 --> 00:35:37.960 If you're electric fuel along with gas. If you're going 653 00:35:38.079 --> 00:35:41.280 to get a solar system, that's a wonderful thing or 654 00:35:41.559 --> 00:35:43.559 a lot of people are just going for that right now. 655 00:35:43.960 --> 00:35:47.719 Eight eight eight Heating dot com. We have a guest 656 00:35:47.760 --> 00:35:52.159 today and if discount bat dot com Chris Console and Chris. 657 00:35:52.920 --> 00:35:54.920 We've had a couple of questions here, but I've been 658 00:35:55.280 --> 00:35:57.199 holding off on these texts. But I'll get to them 659 00:35:57.280 --> 00:36:00.960 right now and let me find it here are okay? 660 00:36:01.280 --> 00:36:04.400 So I had a text on you refer to a 661 00:36:04.440 --> 00:36:07.920 whole room bath and people refer to three piece, four piece, 662 00:36:08.000 --> 00:36:09.760 five piece bath. They want to know what that means. 663 00:36:10.159 --> 00:36:14.079 Yeah, so three uh, it's the basins, right, toilet, sink, shower, 664 00:36:14.320 --> 00:36:18.599 or tub. So a five piece bathroom is two sinks, 665 00:36:19.000 --> 00:36:20.880 a tub, a shower, and a toilet. 666 00:36:22.440 --> 00:36:25.199 So you just count each fixture basically. Yeah. Yeah, if 667 00:36:25.239 --> 00:36:27.519 it's got water in it or can hold water, that 668 00:36:28.320 --> 00:36:29.039 that's the piece. 669 00:36:29.159 --> 00:36:29.760 Do you do this? 670 00:36:29.920 --> 00:36:30.199 Okay? 671 00:36:30.599 --> 00:36:31.480 This is a true question. 672 00:36:31.559 --> 00:36:31.599 No. 673 00:36:31.719 --> 00:36:33.880 We're her Suzanne's cousin. 674 00:36:33.960 --> 00:36:36.960 We were at their house in Texas and their home 675 00:36:37.039 --> 00:36:41.199 builders and they have a urinal in their master bathroom. 676 00:36:41.239 --> 00:36:43.159 I love Is that more and more popular now? 677 00:36:43.679 --> 00:36:45.519 You know, we haven't seen much of that, but you 678 00:36:45.639 --> 00:36:48.760 see them, so when remodels, you generally aren't seeing them. 679 00:36:48.840 --> 00:36:51.559 No, but I did that Mark, you know I did 680 00:36:51.639 --> 00:36:54.519 that in one house ahead you did. Yeah, oh I 681 00:36:54.559 --> 00:36:55.000 didn't know that. 682 00:36:55.079 --> 00:36:56.920 Yeah, you see them in like a basement right where 683 00:36:56.960 --> 00:36:59.239 you're entertaining pool table and you know. 684 00:36:59.480 --> 00:37:03.639 But it's more Listen, it's way more work than you 685 00:37:03.760 --> 00:37:06.480 think it is because it needs a bigger water supply 686 00:37:06.639 --> 00:37:07.360 than your toilet. 687 00:37:08.119 --> 00:37:10.639 Oh yeah, that would make sense. Or you could just 688 00:37:10.760 --> 00:37:13.480 go with the trough with ice at the bottom, like. 689 00:37:15.159 --> 00:37:18.039 Yeah, the God. Anyway, let's go to the phones. We 690 00:37:18.119 --> 00:37:21.400 got Joe Lazara, a criminal defense attorney. I talk about 691 00:37:21.440 --> 00:37:24.679 Joel Joe all the time, and unfortunately Joe this time 692 00:37:24.719 --> 00:37:27.360 of year. Really, I mean, no matter how much you 693 00:37:27.400 --> 00:37:30.440 warn people and you know, they get DUI's, or they're 694 00:37:30.599 --> 00:37:33.320 they're they're at a they're at a party after work, 695 00:37:33.400 --> 00:37:35.840 they take an extra drink, or they think, you know, 696 00:37:35.880 --> 00:37:38.400 they're gonna pull over, or even some some sit in 697 00:37:38.480 --> 00:37:40.199 their car in a parking lot and get a DUI. 698 00:37:40.239 --> 00:37:42.159 I mean, it's all kinds of crap that can happen. 699 00:37:42.920 --> 00:37:46.320 And and you know, again, uh, that's what Joe does 700 00:37:46.400 --> 00:37:48.679 in addition to other crimes, and you should never try 701 00:37:48.719 --> 00:37:50.960 to do it alone. I'll give you this contact Infhon 702 00:37:50.960 --> 00:37:54.159 in a minute. But Joelasara, this is an interesting question. 703 00:37:55.480 --> 00:38:00.239 In general. Basically, this sounded like a weak case if 704 00:38:00.320 --> 00:38:02.840 the granddad was telling it as it was. But let's 705 00:38:02.880 --> 00:38:06.199 put it this way. Three boys are on a trip. 706 00:38:08.880 --> 00:38:15.039 Let's just say Tom, Dick, and Harry, and Harry's killed 707 00:38:17.079 --> 00:38:20.000 in an accident. Tom and Dick. Tom went into a 708 00:38:20.079 --> 00:38:26.239 coma and Dick survived. And he says that the dead 709 00:38:26.320 --> 00:38:30.960 guy was driving Harry. Then he changed his mind and 710 00:38:31.079 --> 00:38:33.800 he said, no, am I going to get a deui 711 00:38:34.000 --> 00:38:35.639 And the guy said, well, not if you weren't driving. 712 00:38:35.719 --> 00:38:38.519 He says, well, Tom was driving. Supposedly, this is what 713 00:38:38.719 --> 00:38:42.639 happened in the interviews. To me, it sounded like a 714 00:38:42.679 --> 00:38:45.960 weak case. Now, to make another note, it was Tom's 715 00:38:46.719 --> 00:38:50.840 grandmother's car. It's logical he'd be driving his grandmother's car. 716 00:38:51.000 --> 00:38:53.199 But then again, I've been on road trips where we 717 00:38:53.320 --> 00:39:01.400 all take turns driving. So in general, if all boys 718 00:39:01.480 --> 00:39:04.800 were unconscious, well, one was badly injured at the accident, 719 00:39:04.880 --> 00:39:07.920 he wasn't unconscious. The other one died and the other 720 00:39:08.000 --> 00:39:12.239 one was in a coma. How do they reconstruct the accident? 721 00:39:12.800 --> 00:39:15.840 And why did they care who was driving? How did 722 00:39:15.880 --> 00:39:17.920 they even know it was reckless? For all they know, 723 00:39:18.000 --> 00:39:22.559 a deer could have come out. They determined criminally negligent 724 00:39:22.679 --> 00:39:27.880 homicide for the boy that was supposedly driving. How do 725 00:39:27.960 --> 00:39:30.320 they reconstruct an accident? And why do they go for 726 00:39:30.400 --> 00:39:33.960 criminal charges? But there's also a second layer to it. 727 00:39:34.119 --> 00:39:36.800 Joe the DA made a deal with them that he 728 00:39:36.840 --> 00:39:38.840 would get But let's not get to the deal. Yeah, 729 00:39:39.159 --> 00:39:41.599 I just want to do this first, Like, does that 730 00:39:41.760 --> 00:39:44.039 sound like a weak case to you that they could 731 00:39:44.159 --> 00:39:48.480 nab it on any of those two surviving boys? It is. 732 00:39:48.880 --> 00:39:51.039 It's kind of interesting because usually when you roll up 733 00:39:51.079 --> 00:39:54.719 on an accent, see the driver's still seated within the 734 00:39:55.239 --> 00:39:58.119 you know, the driver's section, and so at this point 735 00:39:58.159 --> 00:40:01.599 obviously there's they're all removed or ejected or something to 736 00:40:01.719 --> 00:40:02.239 that effect. 737 00:40:02.400 --> 00:40:06.599 Well, let's ask James, James. Let's ask James that the granddad, James, 738 00:40:07.199 --> 00:40:10.840 did the rescue workers or first responders mentioned who was 739 00:40:10.920 --> 00:40:14.159 in the driver's seat or were they all ejected? 740 00:40:15.800 --> 00:40:19.760 They were all ejected, And the police said that since 741 00:40:19.840 --> 00:40:23.719 they assumed that the dead boy was driving, they did 742 00:40:23.880 --> 00:40:26.239 no investigation. They they themselves said. 743 00:40:26.039 --> 00:40:29.480 That why did they assume the dead boy was driving? 744 00:40:31.039 --> 00:40:35.360 Because the other young my grandson's friend pointed out that 745 00:40:35.440 --> 00:40:37.320 the dead boy was driving, so they did. 746 00:40:37.400 --> 00:40:39.119 He was the one that was still He was the 747 00:40:39.199 --> 00:40:43.679 one that was still conscious but dazed at the accident. Okay, 748 00:40:43.800 --> 00:40:46.880 got it, Joe. So to me, it sounds here's what 749 00:40:47.000 --> 00:40:49.440 it sounds like. To me, Joe, it sounds like an 750 00:40:49.559 --> 00:40:53.639 overly eager prosecutor tricked the kid into a deal. Because 751 00:40:54.079 --> 00:40:57.039 he said, your friend said you were driving. So did 752 00:40:57.159 --> 00:41:01.079 that second driver James change his story and said that 753 00:41:02.280 --> 00:41:03.800 your grandson was driving. 754 00:41:05.519 --> 00:41:08.039 Yes, when they accused him of driving, he accused my 755 00:41:08.079 --> 00:41:09.800 grandson of driving. He changed. 756 00:41:09.880 --> 00:41:12.360 Now if it's he said, she said, and they can't. 757 00:41:12.719 --> 00:41:14.840 To me, Joe, it would have sounded like you could 758 00:41:14.880 --> 00:41:17.320 have gone in there by the way and done something. 759 00:41:17.360 --> 00:41:19.719 I'm serious now when I say this, this is the 760 00:41:20.119 --> 00:41:23.480 this is the weakest of all cases. James. Did your 761 00:41:23.599 --> 00:41:26.039 son Did your grandson have a defense attorney? 762 00:41:28.079 --> 00:41:31.519 Yes, fifty thousand dollars dollars and and. 763 00:41:31.719 --> 00:41:36.960 And did a plea deal. Yes, it never went to court. 764 00:41:37.320 --> 00:41:42.079 Believe believe no, the district attorney and my son my 765 00:41:42.119 --> 00:41:45.119 grandson's lawyer said, there was no chance for us to 766 00:41:45.239 --> 00:41:49.400 win in rattone, New Mexico. The judge told us that 767 00:41:49.679 --> 00:41:52.480 he would not win if he went to trial. So 768 00:41:52.599 --> 00:41:55.320 they made a plea deal. Then they changed the plea deal. 769 00:41:56.039 --> 00:41:58.719 Well, hold on, they didn't change. No, they they didn't 770 00:41:58.800 --> 00:42:03.400 change the plea deal. The prosecutor said. The prosecutor said, 771 00:42:03.719 --> 00:42:06.159 it would be on your record for eighteen months, and 772 00:42:06.239 --> 00:42:08.360 you'd be on probation for eighteen months and then it 773 00:42:08.360 --> 00:42:13.920 would be gone, right, James, that's correct, correct, But as 774 00:42:14.000 --> 00:42:16.360 it turned out, the judge came back with five years 775 00:42:16.440 --> 00:42:20.719 probation and he wasn't going to expunge the felony. Have 776 00:42:20.800 --> 00:42:23.000 you ever heard of that, Joe? First of all, have 777 00:42:23.079 --> 00:42:26.320 you ever heard of eighteen months probation and then expunging 778 00:42:26.360 --> 00:42:29.199 a charge or a year probation and expunging the charge. 779 00:42:30.840 --> 00:42:33.679 Yes, on more minor incidents, you know, something like the 780 00:42:33.760 --> 00:42:38.760 Eigenhonasiders something of That's where you generally don't see deferreds. 781 00:42:38.800 --> 00:42:40.800 And if you do see it deferred, that's part of 782 00:42:40.880 --> 00:42:44.960 the agreement that unless he's assuming he's an adult or 783 00:42:45.000 --> 00:42:48.119 eighteen and over, he usually would plead and it's a 784 00:42:48.199 --> 00:42:51.000 stipulated defer judgment, which means the court either accepts it 785 00:42:51.119 --> 00:42:54.760 or doesn't court accepts it. It's a deferred if the 786 00:42:54.840 --> 00:42:56.559 court rejects it, and then you have to go back 787 00:42:56.559 --> 00:43:00.719 to the bargaining table. But for the judge completely changed that. 788 00:43:02.039 --> 00:43:04.079 It seems to say, hey, the DA is just making 789 00:43:04.199 --> 00:43:07.960 a recommendation. Hey, we're going to recommend eighteen months probation. 790 00:43:08.440 --> 00:43:10.760 Judge does something different and. 791 00:43:11.360 --> 00:43:15.559 It's too late now anyway, rights, the kid has a 792 00:43:15.719 --> 00:43:19.000 felony on his record and he's on probation for five years. 793 00:43:21.000 --> 00:43:25.880 Yeah, I mean, unless it was a stipulated sentence, yes, 794 00:43:26.000 --> 00:43:29.199 I mean absolutely. He's kind of soo because he was 795 00:43:29.360 --> 00:43:31.800 represented by a lawyer Joe. 796 00:43:31.920 --> 00:43:34.639 Typically, if you get offered a deal from the DA 797 00:43:35.519 --> 00:43:37.960 and you accept the deal, like in this case, it's 798 00:43:38.039 --> 00:43:40.480 eighteen months or whatever the guy was trying to say, 799 00:43:41.039 --> 00:43:43.760 and then the judge doesn't want to do that, do you? 800 00:43:43.880 --> 00:43:47.079 Typically can you change your mind then and go to court, 801 00:43:47.480 --> 00:43:50.679 or once you agree to the deal, you agree to it. 802 00:43:50.880 --> 00:43:52.840 It's done, even if the deal changes. 803 00:43:54.239 --> 00:43:57.760 So usually what they do the DNA does is make recommendations. 804 00:43:58.559 --> 00:44:01.159 Some of the judges will say, have accepting this, this 805 00:44:01.360 --> 00:44:04.440 is what I want to do. But usually they're making recommendation. 806 00:44:04.880 --> 00:44:07.039 It's up to the judge composed a sentence. You are 807 00:44:07.159 --> 00:44:10.079 taking risks. That's where you're relying on your attorney to 808 00:44:10.159 --> 00:44:13.000 make a good argument and to convince the judge otherwise. 809 00:44:13.079 --> 00:44:15.400 But yeah, a lot of times you're pleading. The DA 810 00:44:15.519 --> 00:44:17.719 may recommend a particular sentence, but the judge can do 811 00:44:17.760 --> 00:44:18.719 whatever the heck he wants to do. 812 00:44:19.360 --> 00:44:21.400 Yeah, that's kind of it seems unfair, doesn't it? 813 00:44:21.519 --> 00:44:21.679 Tom? 814 00:44:21.719 --> 00:44:25.639 In a lot of ways? You absolutely Isn't that really 815 00:44:25.719 --> 00:44:26.440 what happened to? 816 00:44:26.760 --> 00:44:26.880 Uh? 817 00:44:27.800 --> 00:44:29.360 Who was the comedian? He'll cause me? 818 00:44:29.519 --> 00:44:32.599 Yeah, you'll cause the DA said, will never charge you 819 00:44:33.159 --> 00:44:36.360 criminally if you pay these people, and then a new. 820 00:44:36.360 --> 00:44:39.360 D not if you pay them, if you're deposed and 821 00:44:39.480 --> 00:44:43.719 you tell the truth, it won't have criminal criminal ramifications. 822 00:44:43.719 --> 00:44:44.599 Do you remember that, Joe? 823 00:44:44.800 --> 00:44:47.239 Yeah, then a new DA comes in and says, ah, 824 00:44:47.320 --> 00:44:49.519 you know what, I don't care what the old DA says. 825 00:44:49.559 --> 00:44:55.079 We're throwing you in jail. That's what That's exactly right. 826 00:44:55.880 --> 00:45:00.400 Yeah, And it's unfortunate because on his case, this the 827 00:45:00.480 --> 00:45:03.039 staff case, you would think they do more of an investigation. 828 00:45:03.119 --> 00:45:05.320 I mean, they should have taken the black box, investigated 829 00:45:05.360 --> 00:45:07.920 a fingerprints being prints are going to show who's behind 830 00:45:07.960 --> 00:45:11.760 the wheel, lots of different parts of the investigation that 831 00:45:11.840 --> 00:45:12.960 he could ever should have done. 832 00:45:13.679 --> 00:45:14.519 I like that he did. 833 00:45:15.360 --> 00:45:15.400 No. 834 00:45:15.679 --> 00:45:19.000 I think Joe, a more aggressive attorney would have fought 835 00:45:19.039 --> 00:45:21.719 this or would have called their bluff. I mean saying, look, 836 00:45:21.800 --> 00:45:24.079 you got a kid dazed at the scene, who first 837 00:45:24.159 --> 00:45:28.920 told workers the dead guy was driving. Then they threatened 838 00:45:29.000 --> 00:45:32.360 him that if he was driving, he's in trouble, so 839 00:45:32.519 --> 00:45:35.639 he's going to go. I mean, I could never see 840 00:45:35.719 --> 00:45:38.760 a jury coming to a conclusion with these facts. 841 00:45:40.599 --> 00:45:42.480 No, Yeah, it's questionable. 842 00:45:42.559 --> 00:45:47.079 Raises a lot of doubt. James. I'm sorry man, your son. 843 00:45:47.320 --> 00:45:50.519 In my opinion, your grandson could have had better defense. 844 00:45:50.679 --> 00:45:55.360 I mean, but it's over, bro. When was this conviction recorded. 845 00:45:57.079 --> 00:45:57.599 Last week? 846 00:45:58.239 --> 00:46:03.519 Hey, oh oh oh, Joe last week. 847 00:46:04.320 --> 00:46:06.400 There's a chance he might. 848 00:46:07.079 --> 00:46:09.719 I believe there's I believe, excuse me, I believe they're 849 00:46:09.719 --> 00:46:12.800 still working the details out of the five years and 850 00:46:13.159 --> 00:46:17.360 a permanent felony. But like I say, my grandson to 851 00:46:17.480 --> 00:46:20.239 this dage, does none remember whether he was driving or not? 852 00:46:20.519 --> 00:46:21.000 You know, we're not. 853 00:46:23.599 --> 00:46:27.519 And the other kids remember, Well, if he doesn't remember that. 854 00:46:27.719 --> 00:46:29.320 Then they only had the other guy to go on, 855 00:46:30.039 --> 00:46:31.239 and the other guy changed the. 856 00:46:31.280 --> 00:46:37.239 Story exactly it might be worth and told us hold on, go. 857 00:46:37.239 --> 00:46:39.880 Ahead, Joe. What are you going to say, James, hang on? 858 00:46:40.039 --> 00:46:42.079 Please just hang on, Joe, go ahead. 859 00:46:43.239 --> 00:46:46.159 It might be worth paying an attorney, different attorney in 860 00:46:46.639 --> 00:46:50.280 New Mexico to look at the case, to not only 861 00:46:50.360 --> 00:46:52.559 look at the plea bargain, to see if it's you know, 862 00:46:52.639 --> 00:46:56.719 the paperwork to stipulations or recommendations. But maybe they can 863 00:46:56.800 --> 00:46:58.840 with draw the plea. It's a little harder to withdraw 864 00:46:58.960 --> 00:47:03.039 flea after you lead guilty in our sentence, it's out there. 865 00:47:03.239 --> 00:47:06.639 But I think paying another attorney few undred bucks to 866 00:47:06.800 --> 00:47:08.480 look at it and have peace of mind would be 867 00:47:08.639 --> 00:47:09.199 well worth it. 868 00:47:10.800 --> 00:47:12.519 Well, that would be worth it. But like I said, 869 00:47:12.559 --> 00:47:16.400 this man charged this fifty thousand dollars, which I took 870 00:47:16.480 --> 00:47:19.280 most of it out of my retirement. Oh my good, 871 00:47:21.119 --> 00:47:25.599 and he our attorney from I call our attorney. He 872 00:47:25.760 --> 00:47:27.960 didn't want to take the chance that we would even 873 00:47:28.039 --> 00:47:30.760 have a chance. In Ratton, New Mexico. We tried to 874 00:47:30.800 --> 00:47:33.360 get it moved to Santa Fe. The judge don't know, 875 00:47:33.519 --> 00:47:35.280 but why why why? 876 00:47:35.559 --> 00:47:38.079 The doubt is doubt whether it's for Tone or Santa Fe, 877 00:47:38.320 --> 00:47:41.840 what difference does that make? Well, he doesn't know. He's 878 00:47:41.920 --> 00:47:44.599 just sociating to the attorney. It's not like it's a 879 00:47:44.719 --> 00:47:46.079 local kid that was killed. 880 00:47:46.199 --> 00:47:52.159 Seriously, but the district attorney said that if we go 881 00:47:52.280 --> 00:47:54.280 to a trial, which I wanted to do, but my 882 00:47:54.400 --> 00:47:57.840 grandson was too scared to. He said, the judge, the 883 00:47:57.960 --> 00:48:00.960 district attorney, and all the jurors are all friends and 884 00:48:01.039 --> 00:48:03.360 neighbors in that little town. They're not going to go 885 00:48:03.480 --> 00:48:06.039 up against the district attorney and the judge. 886 00:48:06.440 --> 00:48:09.599 So we figured, Joe, what do you believe stuff like 887 00:48:09.719 --> 00:48:10.360 that happens? 888 00:48:10.719 --> 00:48:10.920 Joe? 889 00:48:11.360 --> 00:48:12.519 Do you believe stuff like that? 890 00:48:15.320 --> 00:48:15.760 Herbert? 891 00:48:17.440 --> 00:48:18.760 We didn't have a judge, James. 892 00:48:18.559 --> 00:48:20.960 Please hang on, bro when I ask a question of 893 00:48:21.000 --> 00:48:23.400 the other guy, just hang on for a second. Joe, 894 00:48:23.559 --> 00:48:26.880 what do you think about that kind of stuff? Yeah? 895 00:48:26.960 --> 00:48:31.679 I mean none of the kids are from Ritton, from Albertquerque, 896 00:48:32.039 --> 00:48:34.199 so there's really no they're not even. 897 00:48:34.039 --> 00:48:36.800 From Albutquerque, are they are? They they're from Denver. 898 00:48:37.000 --> 00:48:41.760 I think they're Colorado, Yes, yes, yeah, even more so. 899 00:48:42.199 --> 00:48:45.639 I mean, so there's no connection to the children, especially 900 00:48:46.159 --> 00:48:48.840 the one that died, So right, I think there's any 901 00:48:48.880 --> 00:48:49.719 inherent bias. 902 00:48:51.360 --> 00:48:54.079 I mean, I look at it's it's water under the bridge. 903 00:48:54.159 --> 00:48:57.599 I mean, there's nothing you can do about it right now. Well, James, 904 00:48:57.679 --> 00:49:00.320 you can have another attorney look at it. We're bounds 905 00:49:00.360 --> 00:49:05.039 for appeal, Joe. It's tough. 906 00:49:05.119 --> 00:49:07.679 I mean, only if there's an effective assistance and some 907 00:49:07.760 --> 00:49:11.079 different things like that. I think just having an attorney 908 00:49:11.159 --> 00:49:14.360 look at the plea paperwork and I'm trying to understand 909 00:49:14.440 --> 00:49:17.519 that batter, or going to his attorney and saying, hey, 910 00:49:17.960 --> 00:49:20.119 explain this to me, because I think a lot of 911 00:49:20.199 --> 00:49:22.679 times there's a lot of confusion. I'd defend it. 912 00:49:24.599 --> 00:49:25.400 Yes there is. 913 00:49:25.679 --> 00:49:26.039 I don't know. 914 00:49:27.559 --> 00:49:30.840 Man, I'm so sorry for you. James. This is terrible. 915 00:49:31.239 --> 00:49:33.519 And you took fifty grand out of your retirement. I 916 00:49:33.679 --> 00:49:38.719 really this is terrible. Now, look the good news your son, 917 00:49:38.840 --> 00:49:40.400 your grandson doesn't have jail. 918 00:49:42.400 --> 00:49:42.559 You know. 919 00:49:43.480 --> 00:49:47.320 Yeah, it's true true, I mean you know, and and 920 00:49:48.000 --> 00:49:50.000 was he also find James? 921 00:49:51.760 --> 00:49:52.840 Not so far? 922 00:49:54.719 --> 00:49:57.880 Are there any civil Are there any civil lawsuits coming 923 00:49:58.000 --> 00:49:59.599 from the deceased boys family? 924 00:50:01.519 --> 00:50:02.760 No, not that we know of. 925 00:50:02.920 --> 00:50:06.880 We know of it. Well, brace yourself, Joe. I would 926 00:50:06.920 --> 00:50:14.840 be shocked if that boy's family does not sue, Joe, 927 00:50:15.000 --> 00:50:17.159 this is bo Have you ever came hold on? We 928 00:50:17.199 --> 00:50:19.000 got to take a break. We can't even continue this. 929 00:50:19.519 --> 00:50:22.000 But here's the deal. Let's keep Joe on. I wanted 930 00:50:22.000 --> 00:50:26.039 to ask questions this civil Joe's done civil cases, and 931 00:50:26.119 --> 00:50:29.880 I'm telling you I can feel a lawsuit coming. Also, James, 932 00:50:29.920 --> 00:50:31.519 I want to know what kind of insurance was on 933 00:50:31.639 --> 00:50:33.719 the car? Hold on. We'll talk about that coming up. 934 00:50:39.320 --> 00:50:42.559 Go with a sure thing Denver's Best roofer Excel Roofing 935 00:50:42.679 --> 00:50:45.280 dot com. You don't pay a cent until you're content. 936 00:50:48.679 --> 00:50:51.840 Time for an insurance check up free, no obligation. In comparison, 937 00:50:52.000 --> 00:50:55.519 call Compass Insurance paying too much your coverage at dozens 938 00:50:55.559 --> 00:50:58.280 of insurance companies find out now three oh three seven 939 00:50:58.400 --> 00:51:00.639 seven to one help. You'll think you are his only 940 00:51:00.760 --> 00:51:03.199 customer when you choose Frank durand the real estate Man 941 00:51:03.280 --> 00:51:06.679 dot com to list your home with Remax Alliance three 942 00:51:06.719 --> 00:51:12.440 all three nine two zero sixteen twenty two. Hi Tom 943 00:51:12.480 --> 00:51:14.719 Martino here three all three seven to one to three 944 00:51:14.840 --> 00:51:18.119 talk seven one three eight two five five Joela's Era 945 00:51:18.280 --> 00:51:21.519 Criminal defense attorney Mark you had some well, we've got 946 00:51:21.639 --> 00:51:22.480 listen real quick. 947 00:51:22.719 --> 00:51:26.840 We have got some holidays coming up, you know, between 948 00:51:26.960 --> 00:51:29.760 Christmas and New Year's. I bet Joe gets really busy 949 00:51:29.840 --> 00:51:33.039 with duuys and Colorado. I just saw the other day 950 00:51:33.159 --> 00:51:35.400 is going to do some checkpoints. So I wanted to 951 00:51:35.519 --> 00:51:38.760 ask some basic questions, like, Joe, if you come up to. 952 00:51:38.840 --> 00:51:41.559 A checkpoint, do you have to go through the checkpoint? 953 00:51:41.880 --> 00:51:43.920 And if they ask you if you're drinking and you 954 00:51:44.159 --> 00:51:46.719 were leaving a party and had a beer. Let's say 955 00:51:46.760 --> 00:51:48.639 you just had one beer, do you tell them I 956 00:51:48.840 --> 00:51:50.760 just had one beer. I mean, I want to hear 957 00:51:50.920 --> 00:51:54.199 real legal advice from you on checkpoints. How they work? 958 00:51:54.280 --> 00:51:56.079 Do you have to go through them? And if a 959 00:51:56.199 --> 00:51:58.599 cop asks you a question, what do you say? 960 00:52:00.159 --> 00:52:00.360 Yeah? 961 00:52:00.400 --> 00:52:03.079 With regards to checkpoints, one, they have to be posted 962 00:52:03.159 --> 00:52:05.840 and you'll receive notice, so you do have the opportunity 963 00:52:06.000 --> 00:52:08.639 to turn and avoid the checkpoint. 964 00:52:09.199 --> 00:52:10.960 What do you mean they have to be posted, Joe, 965 00:52:11.159 --> 00:52:12.559 I don't understand what you mean. 966 00:52:13.239 --> 00:52:15.480 So they'll have to have a big sign that says 967 00:52:15.760 --> 00:52:21.400 a DUI checkpoint ahead to the checkpoint and giving you 968 00:52:21.599 --> 00:52:24.480 enough opportunity to turn and avoid the checkpoint. 969 00:52:25.960 --> 00:52:28.400 Boy, you'd have to really, you'd have to be really 970 00:52:28.519 --> 00:52:31.559 drunk not to turn right. I mean That's the craziest 971 00:52:31.599 --> 00:52:35.800 thing ever, Joe, do they when you turn? Is that 972 00:52:36.000 --> 00:52:37.960 reasonable cause to pull you over? 973 00:52:39.360 --> 00:52:39.400 No? 974 00:52:39.639 --> 00:52:42.639 But I've seen police officers sit there and obviously they're 975 00:52:42.679 --> 00:52:45.840 looking for any type of traffic in fraction, So why turn? 976 00:52:45.920 --> 00:52:48.320 Failing to signal different things like that so that will 977 00:52:48.360 --> 00:52:50.679 give them the reasonal suspicion. But then if you do 978 00:52:50.840 --> 00:52:53.679 go through a checkpoint, the first question they ask is 979 00:52:53.719 --> 00:52:56.280 have you been drinking? And once you admit yes, even 980 00:52:56.320 --> 00:52:58.400 if it's one beer, they're going to direct you to 981 00:52:58.480 --> 00:53:01.519 pull over, and then they're going to do roadsides on you. 982 00:53:01.559 --> 00:53:03.280 And now it starts the investigation, you know. 983 00:53:04.719 --> 00:53:08.760 Okay, So Joe, on this case with James, don't you 984 00:53:08.960 --> 00:53:11.360 smell a civil suit coming? I mean, wouldn't you be 985 00:53:11.480 --> 00:53:12.480 shocked if it didn't? 986 00:53:13.800 --> 00:53:16.239 Yeah, I would be really shocked at I think the 987 00:53:17.079 --> 00:53:20.480 family of the deceased boy, well, the fact that they 988 00:53:20.599 --> 00:53:22.679 now have a conviction that makes this the both case 989 00:53:22.719 --> 00:53:25.880 a little easier. They're going to sue not only the 990 00:53:26.039 --> 00:53:29.360 boy his parents, but grandma as well. 991 00:53:30.039 --> 00:53:33.199 Are you allowed to bring in the criminal part as 992 00:53:33.320 --> 00:53:34.960 part of your evidence. 993 00:53:36.800 --> 00:53:39.840 I can't speak about Arizona, but in some states yes 994 00:53:40.000 --> 00:53:44.960 you can. But obviously it creates that presumption of negligence there. 995 00:53:45.599 --> 00:53:48.840 And now, okay, so James, do you guys on that 996 00:53:49.039 --> 00:53:50.400 car have good insurance? 997 00:53:53.199 --> 00:53:59.320 The boys accepted twenty five thousand dollars from the car insurance. 998 00:54:00.440 --> 00:54:03.679 As full and vital settlement, so they can't go after him, 999 00:54:03.719 --> 00:54:05.000 can they, Joe? Most likely? 1000 00:54:05.840 --> 00:54:10.039 Wow, if they accepted twenty five thousand dollars and signed 1001 00:54:10.039 --> 00:54:13.840 a release releasing everyone of liability, Yeah, they're done with 1002 00:54:13.880 --> 00:54:14.639 her twenty five. 1003 00:54:14.599 --> 00:54:16.920 Grand Let me ask you some James, what kind of 1004 00:54:17.000 --> 00:54:20.000 insurance did you have on the car? Probably that was 1005 00:54:20.079 --> 00:54:21.320 your limit, right it was? 1006 00:54:22.519 --> 00:54:25.119 It was, Yes, it was twenty five thousand dollars, but 1007 00:54:25.239 --> 00:54:27.360 it's from me his grandmother from the other side. 1008 00:54:28.000 --> 00:54:33.119 Oh okay, okay, okay, okay. And let me assume then 1009 00:54:33.760 --> 00:54:38.800 that this boy that was presumed driving your grandson and 1010 00:54:38.960 --> 00:54:44.360 his parents are not rich. No, okay, you know, Joe, 1011 00:54:44.440 --> 00:54:46.519 they made a decision there. You know what I'm saying. 1012 00:54:47.119 --> 00:54:50.400 They took the low hanging fruit because you know, what 1013 00:54:50.519 --> 00:54:51.320 else are they going to do? 1014 00:54:52.679 --> 00:54:52.800 Right? 1015 00:54:52.960 --> 00:54:55.480 And then sometimes you can judgment, but you can't collect them. 1016 00:54:55.920 --> 00:54:59.119 Well, James, I don't know, man, I don't know how 1017 00:54:59.199 --> 00:55:04.000 much you want to fight thing. But Joe, this felony. 1018 00:55:04.760 --> 00:55:08.119 You've helped people before. Is this a terrible felony to have? 1019 00:55:09.119 --> 00:55:09.280 Is it? 1020 00:55:09.440 --> 00:55:10.960 I mean it's going to affect him, isn't it. 1021 00:55:12.119 --> 00:55:12.719 It will. 1022 00:55:12.840 --> 00:55:15.440 Any type of felony will affect you with future employment 1023 00:55:15.480 --> 00:55:18.079 and driving jobs, different things like that. It will always 1024 00:55:18.119 --> 00:55:21.400 come back to haunt him. The nice thing is he's 1025 00:55:21.440 --> 00:55:24.159 not in jail. He's not in prison because he could have. 1026 00:55:24.440 --> 00:55:27.440 If he was in fact driving, he very well could 1027 00:55:27.480 --> 00:55:28.199 have been in prison. 1028 00:55:28.760 --> 00:55:32.360 Now you can go for an expungement after a certain 1029 00:55:32.400 --> 00:55:35.840 amount of time, right, Joe. 1030 00:55:37.360 --> 00:55:40.719 Yeah, there are situations and types of felonies that can 1031 00:55:40.880 --> 00:55:43.119 be expunged or sealed or. 1032 00:55:43.280 --> 00:55:45.960 Oh this is not one. This is unlikely one of them. 1033 00:55:47.320 --> 00:55:49.880 It's hard to say what because this is a New Mexico. 1034 00:55:50.239 --> 00:55:52.559 Okay, it's tough to say. 1035 00:55:52.639 --> 00:55:53.960 He would have to talk to somebody. 1036 00:55:54.119 --> 00:55:56.760 But in Colorado, would it be tough for a criminally 1037 00:55:56.920 --> 00:55:58.079 negligent homicide. 1038 00:55:59.039 --> 00:56:01.480 Yeah, it would get removed and all I could have. 1039 00:56:02.239 --> 00:56:04.760 Okay, James, thank you for calling. I wish we had 1040 00:56:04.840 --> 00:56:08.800 better news for you. Lazara Legal la zz are a 1041 00:56:09.159 --> 00:56:11.639 hold on while we have Joe, hold on one more thing, Joe, 1042 00:56:12.440 --> 00:56:14.280 not on the political side of it. 1043 00:56:14.719 --> 00:56:17.039 But on the legal side, when we talk about this 1044 00:56:17.280 --> 00:56:20.400 part and Biden did the other day that apparently covers 1045 00:56:20.559 --> 00:56:23.440 anything he did in that time frame, like a ten 1046 00:56:23.519 --> 00:56:28.360 year time frame, even crimes they didn't know. He still 1047 00:56:28.480 --> 00:56:31.039 can't get in trouble for. Is that how you understand this? 1048 00:56:31.800 --> 00:56:31.960 Yeah? 1049 00:56:31.960 --> 00:56:34.360 If one covers anything and everything. 1050 00:56:34.519 --> 00:56:36.400 God, that's an amazing thing. Yeah. 1051 00:56:37.039 --> 00:56:40.559 So if he did something a month ago, it's covered 1052 00:56:40.599 --> 00:56:40.960 as well. 1053 00:56:41.800 --> 00:56:47.840 Jeez, okay, Lazzar Lazara Legal three OZHO three four sixty 1054 00:56:47.880 --> 00:56:51.519 two hundred four two nine six two zero zero. Put 1055 00:56:51.599 --> 00:56:53.880 that away in your wallet and I hope you never 1056 00:56:53.960 --> 00:56:57.440 need it. And please designated drivers. He has enough business, 1057 00:56:57.679 --> 00:57:02.280 trust me, he doesn't need yours. We have more coming up. 1058 00:57:02.320 --> 00:57:05.159 Then we're gonna talk to Evelyn about an eight year 1059 00:57:05.199 --> 00:57:09.800 old girl, her daughter assaulted by a teacher. More on 1060 00:57:09.880 --> 00:57:19.320 that coming up. Go with a sure thing Denver's best 1061 00:57:19.400 --> 00:57:22.239 roofer Excel roofing dot com. You don't pay a cent 1062 00:57:22.480 --> 00:57:29.239 until you're contenth time for an insurance checkup free no obligation. 1063 00:57:29.320 --> 00:57:33.119 In comparison, call Compass insurance paying too much your coverage 1064 00:57:33.159 --> 00:57:35.800 at dozens of insurance companies. Find out now three oh 1065 00:57:35.880 --> 00:57:38.199 three seven to seven to one. Help You'll think you're 1066 00:57:38.239 --> 00:57:40.760 his only customer when you choose Frank durand the real 1067 00:57:40.880 --> 00:57:44.400 estate man dot com to list your home with Remax Alliance. 1068 00:57:44.639 --> 00:57:53.559 Three oh three nine two zero sixteen twenty two. Hi 1069 00:57:53.760 --> 00:57:58.079 Tom Martino, your troubleshooter. Three oh three seven to one 1070 00:57:58.159 --> 00:58:00.440 three talk three oh three seven one three three eight 1071 00:58:00.519 --> 00:58:05.159 two five five. Let's go to the phones. And I 1072 00:58:05.239 --> 00:58:07.159 want to take Evelyn about our eight year old daughter. 1073 00:58:07.280 --> 00:58:10.400 This sounds terrible, ugh, so let's talk about it. What 1074 00:58:10.639 --> 00:58:11.920 is going on? Evelyn? 1075 00:58:13.199 --> 00:58:13.719 Good morning? 1076 00:58:13.800 --> 00:58:14.639 How are you today? 1077 00:58:14.880 --> 00:58:17.039 I'm doing good. I hope you are. What's happening? 1078 00:58:18.599 --> 00:58:18.880 Okay? 1079 00:58:19.119 --> 00:58:22.880 So my story consists of my year old daughter as 1080 00:58:22.880 --> 00:58:24.039 a special students? 1081 00:58:25.280 --> 00:58:25.880 How old is she? 1082 00:58:26.679 --> 00:58:27.360 Eight years old? 1083 00:58:27.800 --> 00:58:28.119 Okay? 1084 00:58:31.159 --> 00:58:36.239 On Wednesday, November twentieth, during school hours, which is eight 1085 00:58:36.280 --> 00:58:38.920 am to three point thirty, there was an incident that 1086 00:58:39.079 --> 00:58:40.360 I was not informed of. 1087 00:58:41.000 --> 00:58:43.039 And wait wait, wait when did you say this happened? 1088 00:58:43.079 --> 00:58:43.559 How long ago? 1089 00:58:44.239 --> 00:58:45.800 On the twentieth of November? 1090 00:58:46.039 --> 00:58:47.800 Okay? Got it? Okay? Got it? 1091 00:58:49.639 --> 00:58:49.920 Okay? 1092 00:58:50.440 --> 00:58:54.079 I was not informed the day the incident occurred. Uh, 1093 00:58:54.440 --> 00:58:58.000 nor my father and my sister had picked up because 1094 00:58:58.039 --> 00:59:01.480 both of my children's there, they were picked up and 1095 00:59:02.480 --> 00:59:05.639 no faculty member mentioned anything about the incident to them 1096 00:59:06.039 --> 00:59:06.679 or myself. 1097 00:59:07.199 --> 00:59:08.159 What is the incident? 1098 00:59:08.880 --> 00:59:12.079 The incident is when I got the information from my daughter, 1099 00:59:12.360 --> 00:59:16.119 is her special A teacher pushed, splashed, shoved her on 1100 00:59:16.239 --> 00:59:18.800 the track and she fell out of her school chair 1101 00:59:18.920 --> 00:59:20.599 onto the ground on her back. 1102 00:59:21.079 --> 00:59:24.440 Now, hold on a sec Your eight year old student 1103 00:59:24.519 --> 00:59:29.119 told you this, yes, and why did she say it happened? 1104 00:59:30.920 --> 00:59:33.159 So I asked her. 1105 00:59:34.039 --> 00:59:37.559 And I didn't get the information honestly until Thursday evening 1106 00:59:37.599 --> 00:59:39.079 when I picked her up from school. I was not 1107 00:59:39.199 --> 00:59:42.519 aware of anything that occurred the day prior. On Wednesday, 1108 00:59:43.119 --> 00:59:45.960 I asked her, you know, how is your day going, honey? 1109 00:59:46.519 --> 00:59:48.039 Is there anything that you need to tell me that 1110 00:59:48.119 --> 00:59:51.519 happened in school? And she told me that her teacher 1111 00:59:52.760 --> 00:59:54.599 hurt her, And I said, well, I don't understand. 1112 00:59:54.639 --> 00:59:55.119 Explained? 1113 00:59:55.800 --> 00:59:57.960 So she told me she was sitting at her desk 1114 00:59:59.119 --> 01:00:01.679 drawing something on a piece of paper with the marker. 1115 01:00:02.039 --> 01:00:06.280 The teacher through the papers, which upset my daughter, so 1116 01:00:06.480 --> 01:00:10.800 she threw she talked it marker. So I asked her, well, 1117 01:00:10.880 --> 01:00:13.320 maybe the teacher got upset because the marker did the 1118 01:00:13.360 --> 01:00:15.840 marker hit a student. Did it hit another adult in 1119 01:00:15.920 --> 01:00:19.320 the classroom? Did it break anything? She said, all it 1120 01:00:19.400 --> 01:00:21.000 did was hit a picture on the wall. 1121 01:00:22.199 --> 01:00:26.400 Because okay, but but even if okay, but no matter 1122 01:00:26.480 --> 01:00:30.000 what I mean, he shouldn't shove her. He literally shoved 1123 01:00:30.000 --> 01:00:31.639 her in the chest a little girl. 1124 01:00:32.519 --> 01:00:33.480 Oh it's a lady. 1125 01:00:33.599 --> 01:00:36.719 And yes, that according to my daughter, that is what happened. 1126 01:00:37.280 --> 01:00:39.079 And I had her play it out for me and 1127 01:00:39.159 --> 01:00:41.039 show me exactly how it was done. 1128 01:00:41.920 --> 01:00:44.599 And I asked her, was it it was like a shove, 1129 01:00:44.840 --> 01:00:47.440 like like, hey, get out, get away from that, or 1130 01:00:47.440 --> 01:00:50.639 I mean did okay? And then when she fell, was 1131 01:00:50.719 --> 01:00:53.599 it reported? Did your daughter go to the office or 1132 01:00:53.639 --> 01:00:54.400 what happened then? 1133 01:00:55.519 --> 01:00:56.639 So that's the thing. 1134 01:00:56.880 --> 01:00:59.079 That's why I'm calling you, sir is because it was 1135 01:00:59.159 --> 01:01:03.039 not reported to me immediately first and formal. She's a minor, 1136 01:01:03.920 --> 01:01:06.639 it's of course ability to contact me. 1137 01:01:07.719 --> 01:01:09.360 But was she given any attention? 1138 01:01:10.639 --> 01:01:11.280 I do not know. 1139 01:01:11.400 --> 01:01:13.039 They will not release that information to me. 1140 01:01:14.360 --> 01:01:17.239 Okay, what does your daughter say? Does your daughter say 1141 01:01:17.679 --> 01:01:19.639 she got back in her chair and the rest of 1142 01:01:19.719 --> 01:01:22.440 it was just normal or what did your daughter have 1143 01:01:22.639 --> 01:01:22.960 to say? 1144 01:01:23.679 --> 01:01:27.679 She said that the teacher kneeled over her after she 1145 01:01:27.880 --> 01:01:31.960 was on the floor and told her that she shouldn't 1146 01:01:32.000 --> 01:01:33.079 be kicking teachers. 1147 01:01:33.400 --> 01:01:34.199 So, if I can. 1148 01:01:34.199 --> 01:01:36.400 Backcheck a little bit, after she fell on the floor, 1149 01:01:36.960 --> 01:01:39.800 my daughter started side sleeping her leg back and forth, 1150 01:01:40.000 --> 01:01:44.039 as if I'm assuming it's a protection mode for her 1151 01:01:44.320 --> 01:01:46.760 for the teachers got away from her. The teacher kneeled 1152 01:01:46.800 --> 01:01:49.199 down and told her she shouldn't be kicking teachers. 1153 01:01:49.639 --> 01:01:53.760 Okay, Now you said she's a special ed student, and 1154 01:01:53.880 --> 01:01:57.039 I just have to ask this. Can she recall accurately 1155 01:01:57.119 --> 01:01:59.760 what happened? I mean, is she how? What are her 1156 01:01:59.800 --> 01:02:00.719 special needs? 1157 01:02:01.800 --> 01:02:05.519 So she has a speech delay and she has ADHD. 1158 01:02:06.760 --> 01:02:11.639 I'm currently on a wait list for Children's Hospital for 1159 01:02:11.760 --> 01:02:15.079 her to get other diagnoses done on her, which we're 1160 01:02:15.199 --> 01:02:20.039 unaware of. So that is all that I know currently 1161 01:02:20.079 --> 01:02:24.280 about her. She had a speech delay and the ADHD, 1162 01:02:26.360 --> 01:02:29.960 and she's currently going to therapy right now as well. 1163 01:02:32.119 --> 01:02:36.239 Okay, so what does the principal say? I mean, obviously 1164 01:02:36.320 --> 01:02:38.760 you contacted the school after your daughter told you. 1165 01:02:41.159 --> 01:02:45.320 The principal called me the at eight fifteen Thursday morning, 1166 01:02:45.800 --> 01:02:48.079 asked me if I was aware of the incident that occurred, 1167 01:02:48.199 --> 01:02:49.599 and I was just blindsided. 1168 01:02:49.679 --> 01:02:53.320 Okay, so did hold on? So the principal called you. 1169 01:02:53.519 --> 01:02:57.599 Before you called them, you found out about it that Wednesday. 1170 01:02:57.239 --> 01:03:00.719 Right, No, sir, the incident took place Wednesday, and I 1171 01:03:00.880 --> 01:03:03.559 was informed by the principal there was an incident that 1172 01:03:03.639 --> 01:03:07.599 occurred Thursday morning. I was not aware at all Wednesday 1173 01:03:07.679 --> 01:03:07.960 at all. 1174 01:03:08.559 --> 01:03:12.320 But your daughter Wait, wait, hold on on. Your daughter 1175 01:03:12.599 --> 01:03:13.719 told you on Wednesday. 1176 01:03:14.639 --> 01:03:18.440 No, sir, she told me Thursday morning, Thursday afternoon, after 1177 01:03:18.679 --> 01:03:21.079 pick up, and. 1178 01:03:21.239 --> 01:03:25.719 She told you what happened yesterday, Yes, the day prior, okay. 1179 01:03:26.159 --> 01:03:32.480 And then the principal called you Thursday after you picked up. Oh, 1180 01:03:32.559 --> 01:03:35.960 Thursday morning, before you picked up your daughter. Yes, yes, 1181 01:03:36.480 --> 01:03:40.239 and he said something happened that morning. He was mistaken. 1182 01:03:40.559 --> 01:03:42.079 He meant the previous morning. 1183 01:03:42.840 --> 01:03:43.679 No, he said. 1184 01:03:43.800 --> 01:03:45.920 He asked me if I was aware of the incident 1185 01:03:46.000 --> 01:03:47.559 that had occurred the day prior. 1186 01:03:48.400 --> 01:03:50.360 Oh, okay, Wednesday, and I said no. 1187 01:03:50.559 --> 01:03:52.719 No one has contacted me or the first person to 1188 01:03:52.840 --> 01:03:53.199 mention that. 1189 01:03:53.440 --> 01:03:55.199 So when you went to pick up your daughter, you 1190 01:03:55.400 --> 01:03:58.239 had knowledge of the incident, and that's why you. 1191 01:04:00.800 --> 01:04:03.880 You said find out until Thursday pick up when I 1192 01:04:04.079 --> 01:04:06.280 walked her out of the school and started questioning her 1193 01:04:06.440 --> 01:04:08.679 because the school did not give me any. 1194 01:04:08.599 --> 01:04:12.039 Sort of you Okay, correct me, Evelyn. I'm sorry, but 1195 01:04:12.159 --> 01:04:13.400 if we're going to help you, I need to have 1196 01:04:13.519 --> 01:04:17.679 these details exact. I thought you said the principal called 1197 01:04:17.719 --> 01:04:22.039 you Thursday morning. Yes, yes, okay, and you picked up 1198 01:04:22.079 --> 01:04:26.920 your daughter after the principal notified you, and. 1199 01:04:27.039 --> 01:04:29.760 That was Thursday at after school. 1200 01:04:30.280 --> 01:04:33.119 I get it. But when I said, then, when you 1201 01:04:33.239 --> 01:04:36.800 picked up your daughter, you had knowledge of the event, 1202 01:04:37.360 --> 01:04:41.000 and that's why you asked about the details, you knew 1203 01:04:41.039 --> 01:04:43.440 about the event when you picked up your daughter Thursday. 1204 01:04:44.159 --> 01:04:46.519 No, sir, I did not know until I picked her up, 1205 01:04:46.559 --> 01:04:47.920 and I questioned her myself. 1206 01:04:48.199 --> 01:04:51.679 Okay, okay, okay, hold on, am I just tell me 1207 01:04:51.719 --> 01:04:54.840 where I'm wrong? Guys, No, seriously, I'm serious. Now tell 1208 01:04:54.920 --> 01:04:57.719 me where I'm wrong. She said the principal called her 1209 01:04:57.800 --> 01:05:01.400 on Thursday morning before she picked up her kid. Then 1210 01:05:01.519 --> 01:05:04.679 she said she picked up her child after that, but 1211 01:05:04.840 --> 01:05:07.440 knew nothing about the incident. Did she just say that 1212 01:05:07.760 --> 01:05:09.760 or am I credit? Did she just say that? It's 1213 01:05:09.840 --> 01:05:11.960 hard she wanders a little bit. But we got a break. 1214 01:05:12.039 --> 01:05:14.320 Let's but did Okay, I got to take a break, Evelyn. 1215 01:05:14.679 --> 01:05:17.440 So when you picked up your daughter on Thursday, you 1216 01:05:17.599 --> 01:05:21.679 had already been informed by the principle. That's a simple 1217 01:05:21.800 --> 01:05:22.280 yes or no. 1218 01:05:24.360 --> 01:05:24.480 Uh. 1219 01:05:24.840 --> 01:05:25.000 Oh. 1220 01:05:25.079 --> 01:05:27.559 He informed me was that there was an incident, but 1221 01:05:27.639 --> 01:05:29.039 he did not have details to get. 1222 01:05:29.320 --> 01:05:29.440 Oh. 1223 01:05:29.519 --> 01:05:31.239 I didn't ask if you had detail, but you knew 1224 01:05:31.280 --> 01:05:34.599 about the incident though, and then your daughter gave the details. 1225 01:05:34.719 --> 01:05:37.480 Is that correct? I just need to know that before 1226 01:05:37.559 --> 01:05:41.719 we contact the school, Yes, sir, Yeah, Oh good, Okay, 1227 01:05:42.400 --> 01:05:44.599 Now we need to know what they're doing about it. 1228 01:05:44.760 --> 01:05:55.280 After this, go with a sure thing Denver's Best roofer 1229 01:05:55.440 --> 01:05:58.320 Excel Roofing dot com. You don't pay a cent until 1230 01:05:58.360 --> 01:06:04.079 you're content of time for an insurance check up free, 1231 01:06:04.199 --> 01:06:07.880 no obligation. In comparison, call Compass Insurance paying too much 1232 01:06:08.039 --> 01:06:10.960 your coverage at dozens of insurance companies find out now 1233 01:06:11.079 --> 01:06:13.559 three all three seven seven to one help. You'll think 1234 01:06:13.599 --> 01:06:16.159 you're his only customer when you choose Frank durand the 1235 01:06:16.199 --> 01:06:18.840 real estate Man dot com to list your home with 1236 01:06:18.960 --> 01:06:22.280 Remax Alliance three all three nine two zero sixteen twenty 1237 01:06:22.320 --> 01:06:28.599 two everything. Hi, Tom Martine, your troubleshooter three all three 1238 01:06:28.760 --> 01:06:32.320 seven one three talk now. This is a terrible situation. 1239 01:06:32.760 --> 01:06:35.119 I'd be so pissed off if my daughter said the 1240 01:06:35.199 --> 01:06:38.480 teacher pushed me to the and I fell off my chair. 1241 01:06:39.599 --> 01:06:43.239 I'd be so upset now the UH of course, the 1242 01:06:43.440 --> 01:06:47.159 UH principal call, but gave no details. I think. By 1243 01:06:47.199 --> 01:06:49.840 the way, Evelyn, when the principal did call, did you 1244 01:06:49.960 --> 01:06:52.599 ask about details or did you figure I'll just talk 1245 01:06:52.639 --> 01:06:53.280 to my daughter. 1246 01:06:54.000 --> 01:06:57.079 No, Sir, I asked if he had any details. He 1247 01:06:57.159 --> 01:07:00.480 said he couldn't give me any information because he was 1248 01:07:01.559 --> 01:07:04.440 notified after school hours later on in the evening and 1249 01:07:04.519 --> 01:07:06.800 he was still trying to gather details himself. 1250 01:07:07.119 --> 01:07:10.199 Okay, do they deny anything that your daughter said? 1251 01:07:11.800 --> 01:07:15.960 So they don't know anything that I knew until yesterday. 1252 01:07:16.079 --> 01:07:18.840 I sent an email out to the principal with all 1253 01:07:18.880 --> 01:07:22.800 the details, the superintendent and the school board, and I 1254 01:07:22.920 --> 01:07:27.320 got a response this morning from the principal. I asked 1255 01:07:27.400 --> 01:07:29.199 him if I could have a meeting with him tomorrow 1256 01:07:29.239 --> 01:07:31.119 morning at eight am, and he responded, yes. 1257 01:07:31.039 --> 01:07:31.800 He's the available. 1258 01:07:32.000 --> 01:07:36.199 So they didn't know anything that I knew until actually 1259 01:07:36.280 --> 01:07:39.519 today because I did not release any mas, I wasn't 1260 01:07:39.559 --> 01:07:41.239 getting information from them as well. 1261 01:07:41.760 --> 01:07:44.639 So you could get a positive result and have this 1262 01:07:44.840 --> 01:07:48.400 teacher talk to or disciplined or I don't know, like 1263 01:07:48.519 --> 01:07:49.440 what do you want? 1264 01:07:50.960 --> 01:07:51.800 I want justice? 1265 01:07:51.840 --> 01:07:52.400 For my daughter. 1266 01:07:52.599 --> 01:07:55.960 I need to know why this teacher put hands on 1267 01:07:56.119 --> 01:07:56.639 my child? 1268 01:07:57.159 --> 01:08:01.920 Why was I not notified immediately? Why am I not 1269 01:08:02.039 --> 01:08:03.039 getting any answers? 1270 01:08:03.280 --> 01:08:05.840 Yeah, I'd like to know how how did the principal 1271 01:08:05.880 --> 01:08:06.320 find out? 1272 01:08:07.800 --> 01:08:10.519 He would not disclose that information to me either, sir. 1273 01:08:10.800 --> 01:08:14.280 He just said he was notified after school hours later 1274 01:08:14.360 --> 01:08:16.520 on in the evening Wednesday night, and that's all that 1275 01:08:16.600 --> 01:08:16.920 he knew. 1276 01:08:17.199 --> 01:08:19.399 I'm going to tell you something. I'm going to tell 1277 01:08:19.439 --> 01:08:22.479 you something that's going to frustrate the living crap out 1278 01:08:22.520 --> 01:08:26.119 of you here. And this is, oh my gosh, I'm 1279 01:08:26.199 --> 01:08:29.039 running out of time. So Evelyn, I'm going to I 1280 01:08:29.079 --> 01:08:32.119 want you to be prepared for something that's going to 1281 01:08:32.159 --> 01:08:34.079 happen in your meeting, okay. And then I want to 1282 01:08:34.119 --> 01:08:37.439 try to give you some things to ask specifically, So 1283 01:08:37.600 --> 01:08:40.560 hang on, okay please, I'm Tom Martinez. And then Debbie 1284 01:08:40.640 --> 01:08:44.840 wants to talk about a water issue involving a plumber, 1285 01:08:45.720 --> 01:08:48.399 and then Philippi wants to talk about an incompleted roof. 1286 01:08:48.520 --> 01:08:53.399 All of that coming up on the Troubleshooter show. Go 1287 01:08:53.600 --> 01:08:57.159 with a Sure Thing Denver's Best Rufer excel roofing dot com. 1288 01:08:57.359 --> 01:09:01.680 You don't pay a cent to your content. Please run 1289 01:09:02.760 --> 01:09:05.880 time for an insurance check up free, no obligation comparison 1290 01:09:06.079 --> 01:09:09.600 call Compass Insurance paying too much your coverage at dozens 1291 01:09:09.640 --> 01:09:12.359 of insurance companies find out now three oh three seven 1292 01:09:12.479 --> 01:09:15.479 seven one help. You'll think you're his only customer when 1293 01:09:15.479 --> 01:09:17.760 you choose Frank durand the real estate man dot com 1294 01:09:18.000 --> 01:09:21.119 to list your home with Remax Alliance three oh three 1295 01:09:21.199 --> 01:09:29.159 nine two zero sixteen twenty two. Ripped of. 1296 01:09:30.880 --> 01:09:33.920 New need ad vissel, you don't have. 1297 01:09:36.159 --> 01:09:38.600 Come, run in as fast as can. 1298 01:09:39.840 --> 01:09:41.159 Shooter's gonna help. 1299 01:09:41.399 --> 01:09:44.119 Come man, This is. 1300 01:09:44.159 --> 01:09:49.720 The Troubleshooter Show. No Tom Martino, Hi, Tom Martino here, 1301 01:09:49.880 --> 01:09:52.439 Welcome to the show. Three oh three seven one three 1302 01:09:52.600 --> 01:09:56.399 talk three oh three seven one three eight two five five. 1303 01:09:56.520 --> 01:09:59.159 Here to help you solve problems, answer questions, take the plans. Hey, 1304 01:09:59.279 --> 01:10:01.640 we've been doing this forty five years, and you know 1305 01:10:01.760 --> 01:10:06.560 what we love what we do. And a shout out 1306 01:10:06.600 --> 01:10:11.319 to Mark's parents. They're gonna be going back tomorrow. Uh oh. Anyway, 1307 01:10:13.000 --> 01:10:14.800 I've known them for many years and they had a 1308 01:10:14.840 --> 01:10:17.479 good time out here, didn't they mark a good time? 1309 01:10:17.640 --> 01:10:19.079 They had a great time. 1310 01:10:19.119 --> 01:10:24.760 We only got one one good fierce political argument It 1311 01:10:25.039 --> 01:10:28.239 happened last night when I found out about the pardon, 1312 01:10:28.560 --> 01:10:31.319 and I said, there goes your guy again, lying like 1313 01:10:31.439 --> 01:10:35.079 the rug he is. And we got into it pretty good. 1314 01:10:35.159 --> 01:10:37.439 But this morning we made up. 1315 01:10:37.520 --> 01:10:42.520 So that's a good thing. God, I mean, wow, you know, anyway, 1316 01:10:43.000 --> 01:10:47.199 what's really weird Mark's parents being so liberal are in Florida. 1317 01:10:48.439 --> 01:10:51.079 I know, isn't that funny because that is probably the 1318 01:10:51.159 --> 01:10:54.720 reddest of red My dad had a pipe dream about 1319 01:10:55.039 --> 01:10:55.720 two months ago. 1320 01:10:55.840 --> 01:10:56.439 We were talking. 1321 01:10:56.520 --> 01:10:59.479 He literally said, it looks like Florida might be in 1322 01:10:59.560 --> 01:11:03.479 play this time for Democrats. And I'm going, oh my god, 1323 01:11:03.840 --> 01:11:07.760 I realize Orlando's a little strange because of Disney, but 1324 01:11:08.199 --> 01:11:10.359 it's not even close to be an employee. 1325 01:11:10.520 --> 01:11:10.960 Let let me. 1326 01:11:11.199 --> 01:11:13.159 I don't want to get into a political discussion, but 1327 01:11:13.279 --> 01:11:16.399 I do go not really, no, no. I wanted to ask, though, seriously, 1328 01:11:16.800 --> 01:11:19.319 did you like did he like get the impression? 1329 01:11:19.399 --> 01:11:19.600 Though? 1330 01:11:19.640 --> 01:11:21.840 I mean, I love your parents, by the way, and 1331 01:11:21.960 --> 01:11:25.079 I never talked to them about politics. The closest I 1332 01:11:25.159 --> 01:11:27.520 came to it was I was at his birthday and 1333 01:11:27.880 --> 01:11:31.000 he turned whatever, and I said, now you're finally old 1334 01:11:31.119 --> 01:11:35.800 enough to be a president. But in any case, do 1335 01:11:35.880 --> 01:11:38.560 you remember that Mark when he was you know he 1336 01:11:38.640 --> 01:11:41.000 turned out Yeah, yeah, yeah, that's right, and that was 1337 01:11:41.119 --> 01:11:43.039 not long ago. So so here's what I wanted to 1338 01:11:43.119 --> 01:11:45.680 know though, I mean, does he realize though, and your 1339 01:11:45.760 --> 01:11:49.560 mom realized that the spoke that the woe the spoke, 1340 01:11:49.680 --> 01:11:51.600 they spoke to the woke basically. 1341 01:11:51.760 --> 01:11:54.399 So something I learned on this trip that's pretty amazing. 1342 01:11:55.600 --> 01:11:59.079 Let's just for a minute talk about Biden's laptop. And 1343 01:11:59.600 --> 01:12:03.439 they had no clue that it was real in their world. 1344 01:12:03.600 --> 01:12:09.359 They really think the laptop was Russian disinformation still, and 1345 01:12:09.479 --> 01:12:12.520 I really had no idea. So after we had a 1346 01:12:12.640 --> 01:12:17.399 discussion about the laptop a few nights ago, my mom 1347 01:12:17.600 --> 01:12:22.039 was looking up information on it and it was just remarkable. 1348 01:12:22.479 --> 01:12:24.920 I don't know where they get their news, because like, 1349 01:12:25.039 --> 01:12:28.560 the laptop is nowhere there, they just don't. 1350 01:12:29.359 --> 01:12:30.079 It's so weird. 1351 01:12:30.159 --> 01:12:30.279 Man. 1352 01:12:30.359 --> 01:12:33.760 They live in a different world. But I think in 1353 01:12:33.840 --> 01:12:36.520 a lot of ways though, when you talk about the border, 1354 01:12:37.039 --> 01:12:37.880 it's the same way. 1355 01:12:37.960 --> 01:12:40.840 They're like, oh, twelve million people haven't come over. It's like, 1356 01:12:41.239 --> 01:12:44.199 oh my god, that doesn't even include. 1357 01:12:43.800 --> 01:12:48.000 The goutaways of course. Twelve million. Well, I heard they 1358 01:12:48.119 --> 01:12:53.600 literally told me this. I heard that Trump. God, what 1359 01:12:53.720 --> 01:12:57.479 did they say, had more people come over the border? Yeah? 1360 01:12:57.600 --> 01:12:59.840 Literally, they told me that Trump had more people come 1361 01:12:59.840 --> 01:13:03.159 over the border during his four years then Biden has. 1362 01:13:03.399 --> 01:13:05.840 Now, Now, what where do you get news like that? 1363 01:13:06.239 --> 01:13:07.560 How is that even possible? 1364 01:13:07.640 --> 01:13:07.840 Tom? 1365 01:13:08.079 --> 01:13:10.479 I mean like, really, where do you get news like that? 1366 01:13:11.079 --> 01:13:11.279 Well? 1367 01:13:11.520 --> 01:13:15.000 It all you have to do, Mark is watch all 1368 01:13:15.079 --> 01:13:17.720 the different sources. You'll be shocked at what you see. 1369 01:13:17.760 --> 01:13:20.920 And here I mean, but in any case, here, here's 1370 01:13:20.960 --> 01:13:25.680 what I want to ask Chris from discount baths dot com. 1371 01:13:25.800 --> 01:13:27.319 He's our guest today. I want to ask him a 1372 01:13:27.399 --> 01:13:31.720 quick question here. Somebody wants to know can you still 1373 01:13:31.800 --> 01:13:35.640 do if they want to redo they're bath and they 1374 01:13:35.800 --> 01:13:39.239 have a shub that's the top the shower tub. Can 1375 01:13:39.319 --> 01:13:43.399 you do just a shower and then a separate tub if. 1376 01:13:43.319 --> 01:13:48.399 There's space there? Yes, it matters how big the bathroom is. 1377 01:13:48.479 --> 01:13:51.079 If it's a shub, it's typically a five by eight 1378 01:13:51.199 --> 01:13:53.000 or a five x ten. Maybe can you do a 1379 01:13:53.039 --> 01:13:54.439 small shower and a tub or not? 1380 01:13:54.640 --> 01:13:57.439 You can? You got to take out a wall or something. 1381 01:13:57.560 --> 01:13:59.880 Yeah, we'd have to go into a closet or into 1382 01:13:59.920 --> 01:14:02.920 a bedroom or something like that to get the space. 1383 01:14:03.600 --> 01:14:07.359 So you need, you know, a typical hall bathroom tub 1384 01:14:07.520 --> 01:14:10.239 is thirty inches by sixty right five by two and 1385 01:14:10.279 --> 01:14:14.239 a half feet. There's no room to put a shower 1386 01:14:14.319 --> 01:14:15.720 if you put one of those in there. And that's 1387 01:14:15.760 --> 01:14:19.279 a pretty small bathtub. Now a lot of times there's 1388 01:14:19.560 --> 01:14:21.840 a bigger bathroom that's got a lot of space in 1389 01:14:21.920 --> 01:14:24.840 there that's not being used. Then that's a different story. 1390 01:14:25.920 --> 01:14:32.239 Okay. The other one is this, how let me find it? 1391 01:14:32.319 --> 01:14:35.039 I'm sorry, I gotta find it. How custom can you 1392 01:14:35.159 --> 01:14:38.279 get I'm summing it up. How custom can you get? 1393 01:14:38.600 --> 01:14:38.720 Very? 1394 01:14:40.079 --> 01:14:43.680 Can you knock out a wall and make it bigger? Yes? Yes, okay, Oh, 1395 01:14:43.720 --> 01:14:46.520 they came over. They were in our house. 1396 01:14:46.640 --> 01:14:48.960 Man, they come over. They can do whatever you want. 1397 01:14:49.079 --> 01:14:51.560 We were thinking when we remodel, we might get rid 1398 01:14:51.600 --> 01:14:55.760 of the tub all together and make the actual closet bigger. 1399 01:14:56.319 --> 01:14:58.920 And they can do all of that, man, every bit 1400 01:14:59.000 --> 01:15:01.199 of it, you name. In fact, you guys were even 1401 01:15:01.279 --> 01:15:04.600 we were talking about possibly putting a urinol in in everything. 1402 01:15:04.680 --> 01:15:07.960 Man, they can gut it. Or we showed you that 1403 01:15:08.159 --> 01:15:11.079 other room, the half bath, it just has the sink 1404 01:15:11.159 --> 01:15:13.279 and toilet. Or they can come in and just do 1405 01:15:13.399 --> 01:15:14.760 the sink and toilet and do nothing. 1406 01:15:15.039 --> 01:15:15.239 Yep. 1407 01:15:15.359 --> 01:15:17.359 Yeah, materials we can get as custom as you want. 1408 01:15:17.760 --> 01:15:20.680 Discount paths dot Com start there. Hey, I want to 1409 01:15:20.720 --> 01:15:23.159 go back to Evelyn, because Evelyn. Here's the thing about 1410 01:15:23.199 --> 01:15:26.560 schools that frustrates the living crap out of people, Honest 1411 01:15:26.640 --> 01:15:29.119 to God. I'll give you some examples we've had in 1412 01:15:29.239 --> 01:15:34.039 the past. For example, let's say your daughter is in 1413 01:15:34.119 --> 01:15:36.239 the schoolyard. I'm not talking about your I'm talking about 1414 01:15:36.239 --> 01:15:38.359 in general. This is a situation that can happen, and 1415 01:15:38.479 --> 01:15:41.560 it really did, and I just looked up some of 1416 01:15:41.640 --> 01:15:44.079 our past cases. So your daughter's in the schoolyard and 1417 01:15:44.119 --> 01:15:48.319 a bully boy comes over and literally kicks her and 1418 01:15:48.479 --> 01:15:53.640 pushes her down and starts kicking her. Teacher stop it, right, 1419 01:15:54.680 --> 01:15:59.079 You find out about it sometimes late. Sometimes they try 1420 01:15:59.119 --> 01:16:01.000 to find out what did your daughter do to deserve 1421 01:16:01.039 --> 01:16:03.640 it or whatever? I mean, they do all kinds of investigation. 1422 01:16:03.760 --> 01:16:06.600 Right then you find out a little bit about it, 1423 01:16:06.640 --> 01:16:08.520 and then your daughter tells you more, and other kids 1424 01:16:08.640 --> 01:16:11.119 tell you, oh, missus, so and so it was terrible 1425 01:16:11.119 --> 01:16:15.520 blah blah blah. Right, okay, so you're upset. Now listen 1426 01:16:15.560 --> 01:16:18.119 to this. I swear to God, this is how schools operate. 1427 01:16:19.479 --> 01:16:23.520 So you call the school and you demand to know 1428 01:16:24.640 --> 01:16:27.479 what's going on and what are they doing about the bully? 1429 01:16:27.960 --> 01:16:31.279 And do you know what? They tell you They can't 1430 01:16:31.319 --> 01:16:34.479 discuss it with you. It's none of your business. It's private. 1431 01:16:34.960 --> 01:16:38.920 It's private. Now can you imagine, Evelyn? It's private? 1432 01:16:39.359 --> 01:16:39.520 Now? 1433 01:16:40.520 --> 01:16:43.399 Why do I tell that story? Mark? How many times 1434 01:16:43.479 --> 01:16:47.119 have we heard this kind of thing going on? It's private? 1435 01:16:47.199 --> 01:16:49.319 And you're saying, wait a minute, it's private, it's my daughter. 1436 01:16:49.560 --> 01:16:52.479 What's going on with this kid? You know? Okay? Now here, 1437 01:16:52.800 --> 01:16:55.399 Here's what's going to happen, Evelyn. When you talk to 1438 01:16:55.439 --> 01:16:59.000 the prince, you would think it's like a hippola or something. Yeah, 1439 01:16:59.279 --> 01:17:03.439 when you talk to the principal, I'll guarantee you is 1440 01:17:03.479 --> 01:17:05.159 that a he or she principle doesn't matter. But the 1441 01:17:05.199 --> 01:17:09.279 principal's not going to tell you what they're doing. The 1442 01:17:09.359 --> 01:17:11.760 principal's going to tell you it's under investigation. They can't 1443 01:17:11.880 --> 01:17:16.000 that they're not at liberty to discuss it, Okay, And 1444 01:17:16.159 --> 01:17:19.039 that's their way of saying they don't have to do anything, 1445 01:17:19.720 --> 01:17:24.199 and that's what they do. Nothing. Now, unless it was 1446 01:17:24.239 --> 01:17:26.760 a serious Now, let me get this straight. If it 1447 01:17:26.880 --> 01:17:29.560 was a serious act of violence or sexual assault or something. 1448 01:17:29.600 --> 01:17:32.600 I'm not telling you schools will cover it up, but 1449 01:17:32.680 --> 01:17:36.119 I'm telling you, in most cases, when it's not so 1450 01:17:36.359 --> 01:17:39.199 called in quote serious, it's serious to you, don't get 1451 01:17:39.239 --> 01:17:42.960 me wrong, But they will not. They're going to stonewall. 1452 01:17:43.000 --> 01:17:46.560 They're meeting with you just to just so the fuse 1453 01:17:46.640 --> 01:17:48.960 doesn't get They don't want you to blow up. But 1454 01:17:49.720 --> 01:17:51.680 you're going to say, well, what's going on? What are 1455 01:17:51.720 --> 01:17:54.720 you doing about this teacher? And they're not going to 1456 01:17:54.760 --> 01:18:02.359 tell you. And what you need to do is you 1457 01:18:02.600 --> 01:18:07.560 need to say this. You need to say you need 1458 01:18:07.720 --> 01:18:14.600 to know what is being done with the teacher. And 1459 01:18:15.319 --> 01:18:18.640 if they will not share that with you, you tell 1460 01:18:18.720 --> 01:18:26.199 them you're bringing in law enforcement and you're pressing assault charges. Okay, 1461 01:18:26.760 --> 01:18:28.520 and that'll light a fire under him. 1462 01:18:29.680 --> 01:18:30.199 What do you. 1463 01:18:30.399 --> 01:18:34.000 Suspect will happen? What are you going to ask for 1464 01:18:34.199 --> 01:18:36.680 at the meeting? Accountability? 1465 01:18:36.840 --> 01:18:37.039 Like? What? 1466 01:18:39.199 --> 01:18:42.680 Why was I not informed in a timely manner? I 1467 01:18:42.800 --> 01:18:43.560 did ask him? 1468 01:18:44.199 --> 01:18:46.079 You know what, don't go I wouldn't do that. I 1469 01:18:46.119 --> 01:18:50.039 wouldn't mess with the past at all. I wouldn't. Honest 1470 01:18:50.079 --> 01:18:52.720 to god, what difference does that make, Evan? I mean, 1471 01:18:53.159 --> 01:18:55.039 they'll tell you a million things. What difference does it 1472 01:18:55.119 --> 01:18:58.760 make you weren't informed in a timely manner. Now you 1473 01:18:58.840 --> 01:19:00.439 can say, at the end of all of this, you 1474 01:19:00.520 --> 01:19:03.640 know in the future it would behoove you or go 1475 01:19:03.720 --> 01:19:06.840 to the school board really and say when incidents happen 1476 01:19:06.920 --> 01:19:09.279 with children, parents should be notified immediately. Of course, the 1477 01:19:09.319 --> 01:19:10.760 school is going to say they didn't know about it 1478 01:19:10.840 --> 01:19:13.520 right away, blah blah, blah blah blah. But here's what 1479 01:19:13.680 --> 01:19:15.520 you need to do. You need to deal with what 1480 01:19:15.720 --> 01:19:20.640 happens now. The school's not going to going to tomorrow yesterday. 1481 01:19:20.720 --> 01:19:26.359 Land is a waste of time. So what do you 1482 01:19:26.520 --> 01:19:29.399 really want? I know you're pissed off you weren't notified, 1483 01:19:29.439 --> 01:19:32.319 but that's already done. There's nothing you can do about it, 1484 01:19:32.760 --> 01:19:35.359 nothing at all you can do about the past. So 1485 01:19:35.680 --> 01:19:38.520 what do you want in the present and future? What 1486 01:19:38.640 --> 01:19:39.119 do you want? 1487 01:19:40.319 --> 01:19:42.520 A safety for all children that go to school? 1488 01:19:43.199 --> 01:19:45.479 Well, you don't have the you don't have the standing 1489 01:19:45.520 --> 01:19:47.399 for that. See, I knew you were going to say that, 1490 01:19:48.319 --> 01:19:50.079 And I'm not putting you down by the way. I 1491 01:19:50.239 --> 01:19:52.880 know exactly how you feel and I feel the same way. 1492 01:19:53.479 --> 01:19:56.359 But let me explain this to you. People who tell 1493 01:19:56.439 --> 01:19:58.720 me that they're fighting for the principle of the thing 1494 01:19:59.439 --> 01:20:02.159 and they want to change the system, They're never going 1495 01:20:02.239 --> 01:20:05.159 to be listened to. You need to give them bite 1496 01:20:05.239 --> 01:20:08.039 sized chunks that they can do. I'm serious about this, 1497 01:20:09.319 --> 01:20:13.039 But if I hadn't had hundreds of cases over the 1498 01:20:13.159 --> 01:20:16.960 years involving schools, I wouldn't waste my time telling you this. 1499 01:20:17.119 --> 01:20:20.880 But I'm telling you if you say I think there 1500 01:20:20.960 --> 01:20:23.840 should be a system in place to protect all students, 1501 01:20:23.920 --> 01:20:26.680 well they're not gonna listen to you. No one listens 1502 01:20:26.760 --> 01:20:30.479 to universal arguments at all. You come off like a 1503 01:20:30.640 --> 01:20:33.600 nut just wanting to change everything, or when you go 1504 01:20:33.720 --> 01:20:37.279 into the past. Here's what I recommend, bite sized pieces. 1505 01:20:37.680 --> 01:20:42.960 First and foremost, this teacher must know that it is 1506 01:20:43.319 --> 01:20:47.479 wrong to shove a student to the point where they 1507 01:20:47.720 --> 01:20:50.239 fall on the floor. What are you doing about it? 1508 01:20:50.960 --> 01:20:54.960 And if it's not adequate, I am pressing criminal charges. Okay, 1509 01:20:55.319 --> 01:20:57.439 there you go. There's a bite sized chunk they can 1510 01:20:57.479 --> 01:21:00.119 deal with. Then you can ask something like this, Yes, 1511 01:21:00.640 --> 01:21:04.439 what policies do you have in place to prevent this 1512 01:21:05.039 --> 01:21:08.560 from happening? Again? Do you see that's a bite sized 1513 01:21:08.640 --> 01:21:11.760 chunk you're not saying I want to make sure all 1514 01:21:11.920 --> 01:21:14.760 students are safe for all of eternity. Okay, you know 1515 01:21:14.840 --> 01:21:16.640 what I'm saying, right, Yes. 1516 01:21:16.520 --> 01:21:18.920 Sir, I actually did ask him what his protocols and 1517 01:21:19.000 --> 01:21:21.600 procedures were, and he said he did not know. He 1518 01:21:21.640 --> 01:21:23.560 didn't know where on the website he could find it. 1519 01:21:23.920 --> 01:21:26.119 He would contact several people and then call me back, 1520 01:21:26.159 --> 01:21:27.560 and I never got a phone call back back. 1521 01:21:27.680 --> 01:21:29.960 Yeah, because you were asking what they were. What you're 1522 01:21:30.000 --> 01:21:33.039 going to ask now is what are they doing now? Okay? 1523 01:21:33.760 --> 01:21:36.720 You got to give them a chance to implement. If 1524 01:21:36.720 --> 01:21:43.399 they didn't, I mean truly think about now to the future, unless, 1525 01:21:43.439 --> 01:21:46.600 of course, your daughter suffered some emotional trauma and there 1526 01:21:46.680 --> 01:21:48.840 needs to be changes with that teacher. You don't want 1527 01:21:48.840 --> 01:21:50.760 to ear in that class or different that's a whole 1528 01:21:50.800 --> 01:21:56.199 different story. Okay, But bite sized chunks don't be too universal. 1529 01:21:56.520 --> 01:22:00.680 They won't listen to you. We gotta break, okay, Evelyn. 1530 01:22:00.800 --> 01:22:04.239 I want you to call us back. Please please call 1531 01:22:04.359 --> 01:22:07.199 us back and let us know what goes on. Then 1532 01:22:07.600 --> 01:22:10.119 we can take it one step at a time. After that, 1533 01:22:10.279 --> 01:22:13.199 by exposing the school and all of that. I'm Tom Martino. 1534 01:22:13.239 --> 01:22:20.640 We have more coming up. Go with a sure thing 1535 01:22:20.800 --> 01:22:24.119 Denver's best rufer Excel roofing dot com. You don't pay 1536 01:22:24.159 --> 01:22:30.239 a cent until you're content. Time for an insurance check 1537 01:22:30.319 --> 01:22:34.319 up free, no obligation. Comparison call Compass Insurance paying too 1538 01:22:34.399 --> 01:22:37.439 much your coverage at dozens of insurance companies find out 1539 01:22:37.479 --> 01:22:40.000 now three O three seven seven to one help. You'll 1540 01:22:40.039 --> 01:22:42.800 think you're his only customer when you choose Frank durand 1541 01:22:42.800 --> 01:22:45.199 the real estate Man dot com to list your home 1542 01:22:45.479 --> 01:22:52.359 with Remax Alliance three three nine two zero sixteen twenty two. Hey, 1543 01:22:52.399 --> 01:22:55.239 I'm Tom Martino here. Welcome to the show. Three O 1544 01:22:55.439 --> 01:23:00.399 three seven one three talk three oh three one three 1545 01:23:01.079 --> 01:23:06.960 eight two five five. Now Debbie your turn, and I'm 1546 01:23:07.000 --> 01:23:09.319 sorry for the wait, and I promise you. Philippe you're 1547 01:23:09.359 --> 01:23:12.319 next as well. Let's talk Debbie. What's going on? 1548 01:23:14.439 --> 01:23:17.520 Well, I'm having a plumbing problem, and I don't know 1549 01:23:17.560 --> 01:23:20.079 if you remember me, mister Martin. You know, but you 1550 01:23:20.239 --> 01:23:23.560 helped my father and you saved him over thirty thousand dollars. 1551 01:23:24.319 --> 01:23:26.319 You and a man named Howie I don't even know 1552 01:23:26.479 --> 01:23:27.159 his real name. 1553 01:23:27.399 --> 01:23:29.920 Yes, we did it have to do with a sewer system. 1554 01:23:31.520 --> 01:23:34.600 Yes, it was a mark cap. Yeah, and you also 1555 01:23:34.880 --> 01:23:36.560 saw to jail time. 1556 01:23:36.439 --> 01:23:39.039 For that, and I got to know what happened. Let's 1557 01:23:39.119 --> 01:23:41.920 fill us in. And Howie, by the way, how equality 1558 01:23:42.039 --> 01:23:45.399 first plumbing you're talking about, right? Oh, yeah, how we 1559 01:23:45.560 --> 01:23:50.319 met how He's a great guy anyway, Howie though, I 1560 01:23:50.439 --> 01:23:53.680 believe sold I believe how he sold his how he 1561 01:23:53.800 --> 01:23:56.680 sold his company though, So tell me what's going on? Yeah, well, 1562 01:23:56.720 --> 01:23:58.720 hold hold on, hold on, hold on. I really want 1563 01:23:58.800 --> 01:24:01.399 to know. How did you save this person thirty thousand? 1564 01:24:01.479 --> 01:24:03.560 What was the deal? Do you remember? Yeah? They were 1565 01:24:03.640 --> 01:24:06.039 being cheated by a company that came in and told 1566 01:24:06.079 --> 01:24:08.199 them what they need and how they needed to go ahead. 1567 01:24:08.560 --> 01:24:12.800 Sorry, yeah, they literally took thirty more that's about thirty 1568 01:24:12.880 --> 01:24:16.239 six thousand from my dad, tore up the yard, ruined 1569 01:24:16.279 --> 01:24:20.359 the plumbing. He was not under any kind of right license. 1570 01:24:20.760 --> 01:24:23.239 How we went to court with us. Yeah, you had 1571 01:24:23.319 --> 01:24:25.920 it on the air every day for probably a week. 1572 01:24:26.479 --> 01:24:30.199 People donated stuff to us. It was the most nicest thing. 1573 01:24:30.960 --> 01:24:33.279 I loved it, Thank you so much. And you know 1574 01:24:33.359 --> 01:24:36.600 I had a great Howie. Howie is golden by the way, 1575 01:24:36.640 --> 01:24:38.079 in my books. So what's going on now? 1576 01:24:39.920 --> 01:24:40.119 Well? 1577 01:24:40.359 --> 01:24:44.199 I called quality first for Howie, and no one told 1578 01:24:44.319 --> 01:24:47.039 me anything that it was a different company, or they 1579 01:24:47.119 --> 01:24:48.520 said they were Quality First. 1580 01:24:48.600 --> 01:24:49.399 Blah blah blah. 1581 01:24:49.560 --> 01:24:53.560 Yeah, unfortunately that's true. I mean that's true. People sell 1582 01:24:53.680 --> 01:24:58.239 companies and they keep the names and everything. Normally, people 1583 01:24:58.479 --> 01:25:02.239 like Howie and other people that we know normally try 1584 01:25:02.279 --> 01:25:05.399 to find like minded people because they care about what 1585 01:25:05.560 --> 01:25:08.079 they've built. So what happened in your. 1586 01:25:08.079 --> 01:25:14.680 Case, Well, they did a good job. Actually, what did. 1587 01:25:14.560 --> 01:25:17.079 You hire them for? Let's start at the beginning. What 1588 01:25:17.199 --> 01:25:17.960 did you hire them for? 1589 01:25:19.800 --> 01:25:23.239 My well pump went down? It just they went out. 1590 01:25:23.720 --> 01:25:26.079 Yeah, I wouldn't have called Quality First. I would not 1591 01:25:26.239 --> 01:25:29.399 call a regular plumber for a wells, but anyway I would, 1592 01:25:29.680 --> 01:25:31.319 I would hire literally. 1593 01:25:31.039 --> 01:25:33.880 Well people guy that I've always used, just like Howie, 1594 01:25:34.239 --> 01:25:36.520 once you find a good person, you stay with them. 1595 01:25:36.680 --> 01:25:40.359 So you hired Quality First Plumbing to replace your your 1596 01:25:40.640 --> 01:25:41.479 your well pump. 1597 01:25:41.800 --> 01:25:46.239 No, I called Geo Water, which used to be when 1598 01:25:46.319 --> 01:25:49.640 I used them before Olympic pump and well but they 1599 01:25:49.800 --> 01:25:52.359 changed their name too. They were just recently sold too, 1600 01:25:53.039 --> 01:25:55.239 So you okay, I need. 1601 01:25:55.199 --> 01:25:59.279 To know how this involves quality first, Okay, go ahead. 1602 01:25:59.359 --> 01:26:02.720 They're called Geo. The first person I called was Geo 1603 01:26:02.840 --> 01:26:04.840 because I didn't think it was a plumbing. I knew 1604 01:26:04.880 --> 01:26:08.399 it was the pump, the wettomp got it. So they 1605 01:26:08.560 --> 01:26:10.760 came and the kids said, they sent two kids, and 1606 01:26:10.840 --> 01:26:14.359 they said, yep, it's the well pump instead. No problem, 1607 01:26:14.439 --> 01:26:17.720 it'll be real quick. They charged me two hundred and thirty, 1608 01:26:17.840 --> 01:26:20.239 told me they'd be right back and that the bill 1609 01:26:20.279 --> 01:26:23.800 would be another thirteen hundred or so. I said, no problem, 1610 01:26:24.479 --> 01:26:28.079 and then they didn't come back. So that evening, about 1611 01:26:28.399 --> 01:26:30.960 almost five o'clock, I called and they said, no, we'll 1612 01:26:31.039 --> 01:26:34.600 send someone tomorrow. So around noon the next day, they 1613 01:26:34.720 --> 01:26:39.279 send this guy out and he replaces the pump and 1614 01:26:39.960 --> 01:26:40.680 all the stuff. 1615 01:26:41.199 --> 01:26:43.920 And I was just like, wait, wait, wait, how much 1616 01:26:44.039 --> 01:26:49.680 do they charge you to replace the well pump? O? 1617 01:26:50.479 --> 01:26:52.520 Gosh, altogether, I don't have that. 1618 01:26:53.680 --> 01:26:55.560 It had to have been fifty It had to have 1619 01:26:55.600 --> 01:26:56.800 been about fifteen hundred. 1620 01:26:58.119 --> 01:27:00.920 It was, it was about fifteen thirty. I think, got it? 1621 01:27:01.000 --> 01:27:02.520 Okay, So what happened then? 1622 01:27:04.319 --> 01:27:07.600 So then? 1623 01:27:11.159 --> 01:27:11.720 Where was I? 1624 01:27:13.119 --> 01:27:13.159 You? 1625 01:27:13.359 --> 01:27:15.880 You? They came out and they replaced the well pumped. 1626 01:27:15.880 --> 01:27:19.319 Then what placed the well pump? And everything was great. 1627 01:27:19.920 --> 01:27:24.960 The next day my I was sitting on the toilet 1628 01:27:25.039 --> 01:27:28.319 and it blew up. I flushed the toilet and it. 1629 01:27:28.600 --> 01:27:32.199 Blew up too much pressure. Yeah, that's because they didn't 1630 01:27:32.319 --> 01:27:34.880 regulate the uh the pressure tanks. 1631 01:27:34.920 --> 01:27:37.600 So what happened then? This one? All right, listen to 1632 01:27:37.720 --> 01:27:45.399 this one. So I thought it was uh water because 1633 01:27:45.439 --> 01:27:47.680 they had just checked the pump and all the well stuff, 1634 01:27:47.680 --> 01:27:50.920 and the guy said it was fine. So when they 1635 01:27:51.000 --> 01:27:51.960 came back out. 1636 01:27:52.760 --> 01:27:55.439 When you say your toilet blew up, When you say 1637 01:27:55.479 --> 01:27:56.520 your toilet blew. 1638 01:27:56.399 --> 01:28:00.279 Up, what do you mean the It wasn't a to it, 1639 01:28:00.359 --> 01:28:03.439 it was the pump. They put the hose on crooked 1640 01:28:03.920 --> 01:28:04.600 to the pump. 1641 01:28:05.000 --> 01:28:07.560 Yeah, but when you flushed the toilet, did you when 1642 01:28:07.600 --> 01:28:10.039 you flushed the toilet, did you hear like any an 1643 01:28:10.079 --> 01:28:11.199 explosion or something. 1644 01:28:12.520 --> 01:28:14.840 Yeah, it was a huge See I live in a 1645 01:28:14.960 --> 01:28:18.039 cinderblock house. It's my grandpa built it in nineteen. 1646 01:28:18.239 --> 01:28:20.760 Just tell me what happened when you flushed the toilet. 1647 01:28:20.880 --> 01:28:21.760 What did you hear? 1648 01:28:23.520 --> 01:28:28.279 It sounded like a water pipe bursting. Okay, Okay, that's 1649 01:28:28.319 --> 01:28:31.239 why I called quality, I mean, I get it. 1650 01:28:31.359 --> 01:28:33.279 That's where quality First came in. 1651 01:28:35.039 --> 01:28:39.439 No, Quality first came in and fixed the pump or yeah. 1652 01:28:39.319 --> 01:28:47.359 That's no, you flushed the toilet, it sounded like a 1653 01:28:47.479 --> 01:28:55.520 pipe was bursted. So then you called Quality first, Jesus, 1654 01:28:55.560 --> 01:28:57.199 I don't, Jess, I don't know what to do. I 1655 01:28:57.279 --> 01:28:57.960 can't completely no. 1656 01:28:58.319 --> 01:29:01.720 When I called Geo said another man. 1657 01:29:01.920 --> 01:29:06.560 Got it and it sounded like a pipe bursting. And 1658 01:29:06.680 --> 01:29:08.680 you called them back? What did GEO do? Then? 1659 01:29:12.840 --> 01:29:16.520 I didn't call them back. I called Geo Water and 1660 01:29:19.039 --> 01:29:22.920 they told me. I said, look, it blew up because 1661 01:29:24.640 --> 01:29:28.680 Quality first diagnosed this. The hose wasn't on their right. 1662 01:29:29.439 --> 01:29:34.119 Hold on, Debbie, Debbie, Debbie, you just pop Quality first 1663 01:29:34.159 --> 01:29:36.720 in there from nowhere. Let me just I want you 1664 01:29:36.800 --> 01:29:41.600 to slow down and just and Geo Water replace your 1665 01:29:41.640 --> 01:29:46.039 well pumped number one got it right right then? It 1666 01:29:46.319 --> 01:29:50.000 sounded after you flushed the toilet like a pipe burst 1667 01:29:50.520 --> 01:29:55.840 right right then? You called who right after that? Did 1668 01:29:55.880 --> 01:29:57.680 you call Quality after that? 1669 01:29:59.119 --> 01:30:01.640 Yes? I called Quality because I thought it was a 1670 01:30:01.960 --> 01:30:04.520 water pipe, because I had already. 1671 01:30:04.239 --> 01:30:09.800 Had all that, And Quality said, Quality said what Quality 1672 01:30:10.520 --> 01:30:11.000 said that? 1673 01:30:11.319 --> 01:30:14.600 Well, they just didn't think that it could be that. 1674 01:30:14.880 --> 01:30:17.279 You know, it would have happened a lot sooner if 1675 01:30:17.520 --> 01:30:19.399 if that hose would have been ripped. 1676 01:30:19.960 --> 01:30:24.079 And I'm asking you what Quality said something was wrong 1677 01:30:24.239 --> 01:30:26.600 and they fixed it? Is that right or wrong? 1678 01:30:28.319 --> 01:30:29.880 It's wrong? 1679 01:30:30.760 --> 01:30:37.119 Okay? Did Quality come to your home after you called them, yes, 1680 01:30:37.439 --> 01:30:40.000 after and what did they do when they came to 1681 01:30:40.159 --> 01:30:42.159 your home? I want to take this one step at 1682 01:30:42.199 --> 01:30:45.840 a time. What did Quality Plumbing do when they came 1683 01:30:45.920 --> 01:30:49.840 to your home after you heard what sounded like a 1684 01:30:50.039 --> 01:30:53.560 pipe bursting? What did they do for you? 1685 01:30:53.880 --> 01:30:56.720 I came and he put it all back together again? 1686 01:30:57.279 --> 01:31:00.640 And ask what did he put back together? Was there 1687 01:31:00.720 --> 01:31:01.960 a broken pipe? 1688 01:31:03.399 --> 01:31:03.600 Right? 1689 01:31:04.920 --> 01:31:06.760 It was the hoes that it are. 1690 01:31:08.439 --> 01:31:12.760 And they fixed something. Okay, got it? That's okay, that's okay. 1691 01:31:13.119 --> 01:31:17.720 So Quality first they fixed something, right. 1692 01:31:18.159 --> 01:31:22.279 Then what happened he was leaving, He told me that 1693 01:31:22.479 --> 01:31:27.760 he took the timer off, that he disconnected my timer 1694 01:31:28.359 --> 01:31:32.319 to the well because it was redundant because there was 1695 01:31:32.439 --> 01:31:37.399 already a float system in the sisters well. I've called 1696 01:31:37.439 --> 01:31:39.520 my son in law that night, who's working at the 1697 01:31:39.560 --> 01:31:40.720 airport in California. 1698 01:31:40.800 --> 01:31:43.199 Okay, hold on a second, hold on, hold on, hold on, 1699 01:31:43.319 --> 01:31:48.479 hold on, hold on, Debbie, I'm going to I don't 1700 01:31:48.560 --> 01:31:51.079 need to know. I just what's that? 1701 01:31:51.520 --> 01:31:53.319 Won't you let me call her off the air She 1702 01:31:53.359 --> 01:31:55.600 seems a little confused, and what transpired? 1703 01:31:55.920 --> 01:31:57.439 No, No, I want to I want to get to 1704 01:31:57.520 --> 01:32:00.159 the basics first. Okay, and then we'll talk to but 1705 01:32:00.600 --> 01:32:04.079 the end, go to the end. Go to the end. 1706 01:32:05.720 --> 01:32:09.439 So I told him, I said, that's not the end. 1707 01:32:09.640 --> 01:32:12.520 No, No, that's the conversation. Go to the end. What 1708 01:32:12.720 --> 01:32:15.640 did it turn out to be the end? 1709 01:32:15.880 --> 01:32:18.640 Was? They told me? No, the timer was fine. He 1710 01:32:18.840 --> 01:32:19.600 was an expert. 1711 01:32:19.920 --> 01:32:23.319 That means, what is the end? Who is that fault? 1712 01:32:24.039 --> 01:32:26.560 What are you calling about? Go to the end the 1713 01:32:26.760 --> 01:32:31.800 last sentence. Therefore, Quality first screwed me and did something wrong? 1714 01:32:32.119 --> 01:32:34.600 Or GEO water screwed me and did something wrong. 1715 01:32:34.840 --> 01:32:37.920 Go to the last sentence, Geo water screwed me, did 1716 01:32:38.039 --> 01:32:43.439 something wrong? And because it was a timer without the 1717 01:32:43.640 --> 01:32:46.279 third person, they said out, So are. 1718 01:32:46.239 --> 01:32:49.520 You calling to complain about Quality First? Or are you 1719 01:32:49.680 --> 01:32:54.760 calling to complain about Geo water bowater? Got it? Hold 1720 01:32:54.840 --> 01:32:57.000 on and we'll come right back to you. I'm Tom Martino. 1721 01:33:02.920 --> 01:33:06.159 Go with a sure thing Denver's Best roofer Excel roofing 1722 01:33:06.279 --> 01:33:09.000 dot com. You don't pay a cent until you're contenth 1723 01:33:12.319 --> 01:33:15.439 time for an insurance check up, free, no obligation comparison 1724 01:33:15.640 --> 01:33:19.159 call Compass Insurance paying too much your coverage at dozens 1725 01:33:19.199 --> 01:33:21.920 of insurance companies find out now three oh three seven 1726 01:33:22.039 --> 01:33:24.800 seven to one help. You'll think you're his only customer 1727 01:33:24.880 --> 01:33:27.039 when you choose Frank durand the real estate man dot 1728 01:33:27.159 --> 01:33:30.439 com to list your home with Remax Alliance three oh 1729 01:33:30.520 --> 01:33:38.479 three nine two zero sixteen twenty two. Hi, I'm Tom Martino, 1730 01:33:39.199 --> 01:33:43.079 your troubleshooter three O three seven one three talk seven 1731 01:33:43.079 --> 01:33:45.960 one three eighty five five. So listen, here's the deal, Debbie. 1732 01:33:46.239 --> 01:33:48.479 We got Deputy Bow's gonna get in touch with you, 1733 01:33:48.560 --> 01:33:50.239 and we do want to help you, okay. And I 1734 01:33:50.359 --> 01:33:52.840 do understand you're trying to build a case against GEO 1735 01:33:53.079 --> 01:33:56.520 Water who did something wrong, and you need Quality First 1736 01:33:56.600 --> 01:33:59.239 to back you up. That's the initial call, right, But 1737 01:33:59.399 --> 01:34:01.960 they the guy that came out to your house doesn't 1738 01:34:02.000 --> 01:34:03.560 work there anymore, is that right, Debbie? 1739 01:34:05.079 --> 01:34:05.239 Right? 1740 01:34:05.760 --> 01:34:07.800 What kind of evidence are you trying to gather? 1741 01:34:09.600 --> 01:34:13.039 Well, I just need him to say that, yes, the 1742 01:34:13.680 --> 01:34:16.680 line was torn when he put the coup lane onto 1743 01:34:16.760 --> 01:34:19.600 the pump and that's what caused the explosion. 1744 01:34:19.840 --> 01:34:22.119 Now did the explosion do any damage? 1745 01:34:23.720 --> 01:34:23.760 No? 1746 01:34:24.560 --> 01:34:26.039 Okay? Then why do you care? 1747 01:34:26.239 --> 01:34:26.640 No of it? 1748 01:34:26.880 --> 01:34:27.840 Then? Why do you care? 1749 01:34:29.239 --> 01:34:34.119 Well? Because I paid two hundred and thirty dollars for 1750 01:34:35.279 --> 01:34:39.239 Doo to come diagnose the problem. Seventeen hundred and sixty 1751 01:34:39.319 --> 01:34:43.600 one thirteen for them to do for them to disconnect 1752 01:34:43.640 --> 01:34:46.880 the timer and replace the pump. Then they charged me 1753 01:34:47.399 --> 01:34:50.039 one thousand dollars for a new timer that they were 1754 01:34:50.079 --> 01:34:53.920 the ones who took out. And plus I paid eighteen 1755 01:34:54.079 --> 01:34:57.640 sixty one for Quality First to repair the pump again. 1756 01:34:58.239 --> 01:35:03.119 Okay, Okay, I get it, I get it some of this, Debbie. 1757 01:35:03.479 --> 01:35:07.000 The original problem that they did was for fifteen hundred 1758 01:35:07.079 --> 01:35:10.359 is that right? Around fifteen thirty? Okay for your pump? Right? 1759 01:35:11.279 --> 01:35:11.399 Uh? 1760 01:35:11.760 --> 01:35:13.279 No, altogether it was. 1761 01:35:13.600 --> 01:35:18.199 I'm not asking altogether no, no, okay, two thousand for 1762 01:35:18.239 --> 01:35:19.199 the original pump. 1763 01:35:19.119 --> 01:35:19.520 Is that right? 1764 01:35:20.680 --> 01:35:20.880 Yep? 1765 01:35:21.399 --> 01:35:27.119 And then after that, after that, what did what did 1766 01:35:27.159 --> 01:35:28.640 GEO charge you beyond. 1767 01:35:28.479 --> 01:35:33.520 That five hundred dollars for the timer? 1768 01:35:34.359 --> 01:35:36.960 Okay? Why did they put it? Why did they put it? 1769 01:35:37.720 --> 01:35:39.159 Why did they put a timer in? 1770 01:35:40.800 --> 01:35:43.680 Because the timer that the guy said was redundant and 1771 01:35:43.800 --> 01:35:47.680 that I didn't need was an absolutely essential part of 1772 01:35:47.800 --> 01:35:48.800 my well system. 1773 01:35:49.560 --> 01:35:52.399 And who said you didn't need it? Quality First? 1774 01:35:53.920 --> 01:35:54.760 Ko water? 1775 01:35:55.680 --> 01:35:59.439 Okay, listen, Debbie, who did I'm going to let you 1776 01:35:59.520 --> 01:36:03.439 work with she she has told me at least three 1777 01:36:03.600 --> 01:36:07.680 or four different versions. She said that quality first originally 1778 01:36:07.800 --> 01:36:11.079 told her she didn't need the timer. I can't sort 1779 01:36:11.119 --> 01:36:13.479 it out on the air because people right now are 1780 01:36:13.560 --> 01:36:16.920 hanging themselves and jumping out windows, and I don't want 1781 01:36:16.960 --> 01:36:20.840 to be responsible for the mass suicides. So Debbie, you're 1782 01:36:20.880 --> 01:36:23.079 going to talk to BO and we will try to 1783 01:36:23.199 --> 01:36:26.199 help you by getting an independent expert to look at 1784 01:36:26.239 --> 01:36:29.600 this situation. Philip, what is going on with you? Sir? 1785 01:36:29.720 --> 01:36:30.720 What's going on? Philippe? 1786 01:36:32.119 --> 01:36:32.279 Oh? 1787 01:36:32.319 --> 01:36:34.680 Hey some thanks? Thanks for taking much. 1788 01:36:34.880 --> 01:36:36.720 Yes, sir, what can I do for you? 1789 01:36:38.640 --> 01:36:39.800 And too? 1790 01:36:40.079 --> 01:36:40.760 If Mark's there? 1791 01:36:41.279 --> 01:36:43.399 Yes he is. What's up brother? 1792 01:36:43.640 --> 01:36:43.880 Great? 1793 01:36:45.479 --> 01:36:47.760 Hey, how's it going man? Thanks for having me on. 1794 01:36:48.000 --> 01:36:48.640 Appreciate it. 1795 01:36:49.119 --> 01:36:50.520 Okay, what can we do for you? 1796 01:36:50.640 --> 01:36:50.800 Man? 1797 01:36:52.279 --> 01:36:55.119 So we had uh, we had hail damage over and 1798 01:36:55.199 --> 01:37:01.640 Auraura you know yeah, and we hired this company to 1799 01:37:01.760 --> 01:37:03.159 come and do our roofing. 1800 01:37:03.680 --> 01:37:04.760 And who did you hire? 1801 01:37:06.760 --> 01:37:08.159 Colorado Superior Roofing. 1802 01:37:08.399 --> 01:37:10.840 And how did you find them? How did you find them? 1803 01:37:12.600 --> 01:37:13.199 Just online? 1804 01:37:13.279 --> 01:37:15.800 You know, Google them and kind of yeah, the worst, 1805 01:37:15.920 --> 01:37:18.640 the worst place to find. Now. I'm not saying Google's 1806 01:37:18.680 --> 01:37:22.119 not good for finding places, but they're not good for 1807 01:37:22.279 --> 01:37:25.560 telling you who to hire. Okay, So to tell you 1808 01:37:25.680 --> 01:37:28.600 who to hire, you call us. See Google doesn't do that. 1809 01:37:28.920 --> 01:37:31.800 No one does that, accept us, and and and it's 1810 01:37:32.319 --> 01:37:34.479 it's just the way it is. It's based on history. 1811 01:37:34.880 --> 01:37:40.520 And uh so you hired Colorado Superior Roofing, and and 1812 01:37:40.800 --> 01:37:44.359 what is wrong with the job? Okay? 1813 01:37:44.479 --> 01:37:47.079 So they uh they uh you know, they sold us 1814 01:37:47.119 --> 01:37:51.119 a job. They've got us to sign the contract based 1815 01:37:51.199 --> 01:37:55.159 on them giving us like premium materials you know, yeah, 1816 01:37:56.640 --> 01:38:00.000 uh promising to replace our skyline. 1817 01:38:00.760 --> 01:38:05.880 Mm and this is all in your contract, right, it's 1818 01:38:05.960 --> 01:38:06.279 not on. 1819 01:38:06.560 --> 01:38:07.920 The skylight, not on there. 1820 01:38:08.760 --> 01:38:14.199 Okay, hold on the skylight. The replacement of the skylight 1821 01:38:14.439 --> 01:38:18.720 is not on the contract. Are the materials on the contract. 1822 01:38:20.079 --> 01:38:26.520 The materials that he promised us? I can't really tell you, 1823 01:38:26.600 --> 01:38:27.920 but like he promised us. 1824 01:38:28.720 --> 01:38:30.479 Here's what I do want to ask you. This is 1825 01:38:30.600 --> 01:38:32.479 Philip A. I'm not trying to trick you. I need 1826 01:38:32.520 --> 01:38:35.680 to get to the bottom of this. Is then, does 1827 01:38:35.760 --> 01:38:40.079 the contract basically say they're going to replace the roof 1828 01:38:41.159 --> 01:38:43.399 and they're going to do what your insurance wants. But 1829 01:38:43.520 --> 01:38:46.319 they don't specify each in every detail? Or do they 1830 01:38:46.439 --> 01:38:48.159 specify each in every detail? 1831 01:38:49.359 --> 01:38:53.119 Well, they don't said they don't have room to to 1832 01:38:53.319 --> 01:38:54.760 like fill all that in the line it. 1833 01:38:54.840 --> 01:38:57.119 Them, you know, So what did they say in the contract? 1834 01:38:57.239 --> 01:39:00.680 Basically that they're just going to replace your roof, So 1835 01:39:00.800 --> 01:39:01.199 they're going. 1836 01:39:01.199 --> 01:39:03.840 To replace the roof, and that, you know, do the 1837 01:39:03.960 --> 01:39:07.880 complete roof, do our gutters or yeah, our gutter, some 1838 01:39:08.079 --> 01:39:08.880 of our gutters, you know. 1839 01:39:09.680 --> 01:39:10.319 Yeah, and. 1840 01:39:13.039 --> 01:39:14.720 And we have a shed as well. 1841 01:39:15.800 --> 01:39:22.960 And was that on the contract? It was. 1842 01:39:23.840 --> 01:39:25.800 I don't think he wrote it on the contract, but 1843 01:39:25.920 --> 01:39:28.520 it was based on you know, I get it. 1844 01:39:28.800 --> 01:39:29.039 It was. 1845 01:39:29.479 --> 01:39:34.000 Nothing that they talked about is going to matter unless 1846 01:39:34.119 --> 01:39:36.479 it's on the contract. I'm just going to tell you 1847 01:39:36.560 --> 01:39:39.479 that upfront, so we don't waste your time. I'm telling 1848 01:39:39.560 --> 01:39:43.399 you if they did not do something and it's not 1849 01:39:43.600 --> 01:39:47.199 on the contract, then you're out of luck. If it's 1850 01:39:47.279 --> 01:39:50.680 on the contract and they did not do it, we 1851 01:39:50.800 --> 01:39:51.359 can help you. 1852 01:39:53.560 --> 01:39:56.399 Right see here, I kind of got the contract right here. 1853 01:39:56.479 --> 01:39:58.720 Now, Okay, hold on and look at that contract and 1854 01:39:58.760 --> 01:40:07.199 I'll be right back to you. I'm Tom Martino. Go 1855 01:40:07.399 --> 01:40:10.960 with a sure thing Denver's Best roofer Excel roofing dot com. 1856 01:40:11.159 --> 01:40:16.840 You don't pay a cent until you're content. Time for 1857 01:40:16.920 --> 01:40:20.640 an insurance check up, free no obligation comparison call Compass 1858 01:40:20.720 --> 01:40:24.399 insurance paying too much your coverage at dozens of insurance companies. 1859 01:40:24.520 --> 01:40:27.079 Find out now three all three seven seven to one help. 1860 01:40:27.279 --> 01:40:29.920 You'll think you're his only customer when you choose Frank 1861 01:40:30.000 --> 01:40:32.399 durand the real estate man dot com to list your 1862 01:40:32.479 --> 01:40:35.600 home with Remax Alliance three all three nine two zero 1863 01:40:35.720 --> 01:40:43.840 sixteen twenty two. Hi Tom Martino here three O three 1864 01:40:43.920 --> 01:40:46.720 seven one three talks seven one three eight two five five. 1865 01:40:48.239 --> 01:40:51.359 Welcome to the show. Okay, now let's uh we had 1866 01:40:51.399 --> 01:40:54.000 it just okay now, so Philippe, so I need to 1867 01:40:54.039 --> 01:40:56.439 do this for you man. We want to call these 1868 01:40:56.520 --> 01:41:01.640 people now. Is there anything on the contract that was 1869 01:41:01.760 --> 01:41:05.319 not done? Well, we'll talk about stuff they promised otherwise, 1870 01:41:05.399 --> 01:41:08.199 But is there anything on the contract that was not done? 1871 01:41:09.880 --> 01:41:10.079 Yes? 1872 01:41:10.399 --> 01:41:16.760 Yes, Tom, So they didn't do the gutters and they 1873 01:41:16.800 --> 01:41:18.640 didn't do our skylight. 1874 01:41:19.159 --> 01:41:24.680 Okay. Now, were the gutters and the skylights on the contract? 1875 01:41:25.640 --> 01:41:26.880 Yes, they're on the contract. 1876 01:41:26.920 --> 01:41:30.920 I'm okay. What excuse do they have for not doing 1877 01:41:31.399 --> 01:41:32.960 the gutters and the skylight. 1878 01:41:34.359 --> 01:41:37.199 They just never contacted us, you know. And when they 1879 01:41:37.279 --> 01:41:41.000 did contact us to do the the skylight, they wanted 1880 01:41:41.119 --> 01:41:43.880 to just repair it, not replace it. 1881 01:41:44.199 --> 01:41:47.399 What does the contract say that says. 1882 01:41:47.920 --> 01:41:49.960 It says that we're getting a skylight. You know, it 1883 01:41:50.039 --> 01:41:52.079 doesn't say whether, Okay. 1884 01:41:52.279 --> 01:41:55.479 How much did they how much of on the contract 1885 01:41:56.000 --> 01:41:58.720 did they allot for the gutters and the skylight? 1886 01:42:00.960 --> 01:42:02.319 Data't itemize anything. 1887 01:42:02.359 --> 01:42:06.319 They just kind of get okay, yeah, okay, So how 1888 01:42:06.399 --> 01:42:10.640 much will it cost to do the gutters and the skylight? 1889 01:42:12.279 --> 01:42:15.600 We're thinking it's like fifty five hundred to six thousand. 1890 01:42:16.640 --> 01:42:20.159 Okay, And how much did the entire job cost so far? 1891 01:42:22.039 --> 01:42:26.439 So they're claiming that it's uh no, I'm asking I'm 1892 01:42:26.520 --> 01:42:30.119 asking you your contract. How much was the contract? 1893 01:42:31.279 --> 01:42:33.760 Oh, it was for sixteen thousand, okay? 1894 01:42:33.960 --> 01:42:36.079 And how much have you been paid by insurance? 1895 01:42:37.520 --> 01:42:40.319 So we basically we've been paid everything. 1896 01:42:41.439 --> 01:42:45.399 From your insurance. Your insurance paid you sixteen grand? Is 1897 01:42:45.439 --> 01:42:45.800 that right? 1898 01:42:47.039 --> 01:42:48.560 Class supplements? 1899 01:42:48.920 --> 01:42:52.600 So how much were you paid? Listen, man, I just 1900 01:42:52.720 --> 01:42:57.000 need to get raw hard facts you yourself. How much 1901 01:42:57.159 --> 01:43:00.439 money was collected from insurance? Total? 1902 01:43:03.000 --> 01:43:04.600 I want to say eighteen grand? 1903 01:43:05.239 --> 01:43:09.199 Okay, that's how much you got from your insurance. How 1904 01:43:09.279 --> 01:43:14.960 much have you paid to the Colorado Superior Roofing Hell, 1905 01:43:15.159 --> 01:43:18.159 I'm sorry, Tom. It was like like all right, hold on, 1906 01:43:18.960 --> 01:43:21.880 hold on, we're not gonna get through it. It's gonna 1907 01:43:21.920 --> 01:43:22.399 take more. 1908 01:43:22.840 --> 01:43:23.239 Hold on. 1909 01:43:23.960 --> 01:43:26.840 I need raw information. If you need help, we'll give 1910 01:43:26.880 --> 01:43:30.159 it to you. But I need the information. I'm Tom Martino. 1911 01:43:33.039 --> 01:43:36.279 Go with a sure thing Denver's Best roofer Excel Roofing 1912 01:43:36.399 --> 01:43:39.039 dot com. You don't pay a cent until you're content. 1913 01:43:42.439 --> 01:43:45.560 Time for an insurance check up free, no obligation comparison 1914 01:43:45.760 --> 01:43:49.279 call Compass Insurance paying too much your coverage at dozens 1915 01:43:49.319 --> 01:43:52.039 of insurance companies find out now three O three seven 1916 01:43:52.159 --> 01:43:54.920 seven to one help. You'll think you're his only customer 1917 01:43:55.000 --> 01:43:57.159 when you choose Frank durand the real estate Man dot 1918 01:43:57.279 --> 01:44:00.600 com to list your home with Remax Alliance three all 1919 01:44:00.640 --> 01:44:08.800 three nine two zero sixteen twenty two. Ye ripped up. 1920 01:44:10.439 --> 01:44:16.760 You need advice so you don't have come runing Just 1921 01:44:16.880 --> 01:44:21.279 as fast as we can. Shooter's gonna help come. 1922 01:44:22.880 --> 01:44:28.600 This is the Troubleshooter Show. No Tom Martino. Hello, I'm 1923 01:44:28.600 --> 01:44:30.800 Tom Martino. Welcome to the show. This hour brought to 1924 01:44:30.800 --> 01:44:36.119 you by my financial advisement company, Wave eight Wealthmanagement dot com. 1925 01:44:37.000 --> 01:44:40.560 Please just check it out. And everyone needs to take 1926 01:44:40.640 --> 01:44:46.159 control and not let advisors simply take their money and 1927 01:44:46.279 --> 01:44:49.199 place it somewhere else and make a middleman fee. It's 1928 01:44:49.239 --> 01:44:53.119 that easy. And commissions and and everything. We have found 1929 01:44:53.239 --> 01:44:58.319 hidden fees everywhere. I appreciate am humbled by the people 1930 01:44:58.359 --> 01:45:01.920 who have contacted us. I it's overwhelming, and we are 1931 01:45:02.039 --> 01:45:03.760 talking to each and every one of you. You know 1932 01:45:03.880 --> 01:45:07.359 that personally. So invest with Martino dot Com as the 1933 01:45:07.479 --> 01:45:09.399 name of the website. You're not investing with me. You're 1934 01:45:09.399 --> 01:45:12.319 investing in a real deal, in the in the stock market, 1935 01:45:12.600 --> 01:45:17.159 and in real stuff that is solid. The secret to 1936 01:45:17.279 --> 01:45:20.479 investing is not to chase them, and is to find 1937 01:45:20.640 --> 01:45:30.279 the money flows from anxiety and from institutions and from perceptions, 1938 01:45:30.920 --> 01:45:36.119 and then try to stay ahead of that. I'm Tom Martino. 1939 01:45:36.239 --> 01:45:38.880 Remember you can contact me there at three h three 1940 01:45:39.000 --> 01:45:41.720 seven seven to one help seven seven one four three 1941 01:45:41.800 --> 01:45:46.079 five seven Invest with Martino dot com. Let me bring 1942 01:45:46.119 --> 01:45:51.960 in the studio and we are Hey, how was your Thanksgiving? 1943 01:45:52.039 --> 01:45:55.840 By the way, we okay, I'm going to tell you 1944 01:45:55.960 --> 01:45:58.000 the story I tell everyone. Oh God, here we go. 1945 01:45:58.119 --> 01:46:01.359 What now? Delightful? Boring? 1946 01:46:01.680 --> 01:46:01.800 Oh? 1947 01:46:01.960 --> 01:46:05.279 Really, that's my life? We had eighteen I mean that 1948 01:46:05.439 --> 01:46:07.479 in a great way. By the way, why not, I 1949 01:46:07.600 --> 01:46:09.960 mean I mean that and a great When I say that, 1950 01:46:10.159 --> 01:46:11.039 you know what I mean, right. 1951 01:46:11.000 --> 01:46:14.159 Yeah, but why not call it delightfully content? 1952 01:46:14.319 --> 01:46:14.640 Content? 1953 01:46:14.920 --> 01:46:15.119 Yeah? 1954 01:46:15.279 --> 01:46:20.159 It is, but to others, No, to others, I'm my 1955 01:46:20.359 --> 01:46:22.520 My sisters asked me, how are you guys doing? I said, 1956 01:46:22.560 --> 01:46:26.319 delightfully bored? And I say that as a joke, and 1957 01:46:26.439 --> 01:46:29.079 it is delightfully content. But here's what I don't Okay, 1958 01:46:29.239 --> 01:46:32.319 I can't put a I don't know why did Stety cook? 1959 01:46:34.479 --> 01:46:34.680 Well? 1960 01:46:34.800 --> 01:46:35.039 Is there? 1961 01:46:35.680 --> 01:46:37.880 I got a question? Is there a blizzard today? 1962 01:46:38.039 --> 01:46:38.079 No? 1963 01:46:38.560 --> 01:46:39.640 Okay, you know Tom? 1964 01:46:39.760 --> 01:46:42.239 You know where time Tom hides his money at home, 1965 01:46:42.359 --> 01:46:45.760 right under the vacuum collator or in the. 1966 01:46:45.760 --> 01:46:48.760 Pots and pants. Here's the other thing. Here's the other thing. 1967 01:46:49.039 --> 01:46:54.239 I really, I really love being this age, but I 1968 01:46:54.279 --> 01:46:59.319 wish I would have discovered the contentment earlier in life. 1969 01:46:59.520 --> 01:47:02.720 Now I've been content for a while now, and I 1970 01:47:02.920 --> 01:47:06.800 mean this sincerely. There's nothing I want, not one thing, 1971 01:47:07.359 --> 01:47:09.000 not one thing I would buy that I don't have. 1972 01:47:09.079 --> 01:47:11.720 I'm not saying I have everything. I just I just 1973 01:47:11.880 --> 01:47:15.279 found this contentment that I can't explain. And I just 1974 01:47:15.399 --> 01:47:18.560 love life and I love people except for the YouTubers, 1975 01:47:18.840 --> 01:47:22.800 and I and I really have a good time doing 1976 01:47:22.840 --> 01:47:25.319 this show. And I just we just have a great time. 1977 01:47:25.600 --> 01:47:28.600 So so that's it. So so I didn't do anything, 1978 01:47:29.039 --> 01:47:31.279 went came over to our house? Oh yeah, we did. 1979 01:47:31.359 --> 01:47:34.199 That's right, we got that payment. Part of our weekend 1980 01:47:34.359 --> 01:47:34.880 was your house? 1981 01:47:35.239 --> 01:47:35.399 Now? 1982 01:47:35.600 --> 01:47:37.680 Well no, I mean on Thanksgiving though, you should have 1983 01:47:37.760 --> 01:47:39.520 came over. We actually had entertainment. 1984 01:47:39.640 --> 01:47:44.119 Man, Now, Philippe has a problem because the roofer. Oh 1985 01:47:44.239 --> 01:47:46.680 you did. What entertainment did you have? Well, thank you 1986 01:47:46.840 --> 01:47:49.159 for asking. No, seriously, what did you have? 1987 01:47:49.640 --> 01:47:52.920 One of the most you ever met someone that can, like, uh, 1988 01:47:53.760 --> 01:47:56.359 I don't know, do a special trick of some sort 1989 01:47:56.439 --> 01:48:00.199 and you watch it and you go, wow, really did 1990 01:48:00.239 --> 01:48:04.960 you have? Okay, we had a guy break no less 1991 01:48:05.000 --> 01:48:07.920 than ten bottles glass bottles in our house. 1992 01:48:08.119 --> 01:48:09.760 Well, what he would do is he would fill up 1993 01:48:09.800 --> 01:48:13.520 an empty glass beer bottle, tom and then he would 1994 01:48:13.600 --> 01:48:17.039 hold it over. He'd fill it up with water over 1995 01:48:17.119 --> 01:48:17.840 the trash can. 1996 01:48:18.359 --> 01:48:21.039 He would take his hand and pop the top of 1997 01:48:21.079 --> 01:48:23.560 the beer bottle in the bottom of the beer bottle 1998 01:48:23.760 --> 01:48:26.800 came right off. And did you try to duplicate it, Mark, No, 1999 01:48:26.920 --> 01:48:30.039 he did it with the wine. I try to duplicate that, Tommy. 2000 01:48:30.119 --> 01:48:31.880 He did it with a wine bottle. He did it 2001 01:48:31.920 --> 01:48:34.560 with beer. What I'm asking is was there a special 2002 01:48:34.680 --> 01:48:36.279 technique or is can anyone do that? 2003 01:48:37.039 --> 01:48:39.520 I'm pretty sure it takes a special kind of guy 2004 01:48:39.600 --> 01:48:40.840 to do that, if you know what I mean. 2005 01:48:41.159 --> 01:48:44.279 No, seriously, I mean was he doing it to entertain you? 2006 01:48:45.319 --> 01:48:48.439 He was attempting to entertain the group, That's true. Everybody 2007 01:48:48.520 --> 01:48:49.359 was videotaping. 2008 01:48:49.600 --> 01:48:51.680 Yeah, you know, every ten seconds we had to take 2009 01:48:51.720 --> 01:48:54.319 the trash out because so let me get this straight. 2010 01:48:54.399 --> 01:48:56.560 There's a bottle like a beer bottle, yes, and he 2011 01:48:56.720 --> 01:48:59.880 filled it up with water and then he would slap his. 2012 01:49:00.039 --> 01:49:02.199 Hand over the top yep, and then the bottom would 2013 01:49:02.279 --> 01:49:04.960 literally blow out into the trash can with all the 2014 01:49:05.039 --> 01:49:05.880 water he filled in it. 2015 01:49:06.000 --> 01:49:10.920 Yes, now beat that. Yeah, why this guy wasn't on 2016 01:49:11.079 --> 01:49:14.560 Letterman back, I'm no longer I'm no longer content until 2017 01:49:14.600 --> 01:49:16.279 I can see that. Here's what I'm going to do, though. 2018 01:49:16.600 --> 01:49:19.720 I got him lined up for next weekend. He's going 2019 01:49:19.800 --> 01:49:21.479 to head over to your house and show you how 2020 01:49:21.520 --> 01:49:26.359 it works. Listen, Philipe, I didn't realize they're filing a lean. 2021 01:49:26.479 --> 01:49:30.439 Let's get to the bottom of this. So, Philippe, I 2022 01:49:30.560 --> 01:49:33.960 want to get this straight, but I need some figures first, 2023 01:49:34.079 --> 01:49:36.479 just to help me out. Here and then I'm on this. 2024 01:49:38.000 --> 01:49:41.560 The contract was about six grand. Then there were some supplements, 2025 01:49:41.600 --> 01:49:44.520 but I need to know how much did you I 2026 01:49:44.680 --> 01:49:46.840 just need to know this. There's a figure. Did you 2027 01:49:47.039 --> 01:49:51.720 get in absolute total from your insurance? Okay? 2028 01:49:51.800 --> 01:49:55.079 So we got like twenty three five hundred okay? 2029 01:49:55.239 --> 01:50:01.600 And how much have you paid so far to the roofer? Okay? 2030 01:50:02.079 --> 01:50:05.199 Now he has every right to file a lean if 2031 01:50:05.319 --> 01:50:10.199 he did more work than is specified. Even the contract 2032 01:50:10.239 --> 01:50:14.479 said sixteen thousand. Even if you took six thousand off 2033 01:50:14.880 --> 01:50:19.039 for the gutters and skylight, you're still gonna owe them money. 2034 01:50:19.479 --> 01:50:24.479 Why are you not paying for what work was done? Okay? 2035 01:50:24.560 --> 01:50:26.840 So they said they were going to give us the 2036 01:50:27.000 --> 01:50:31.079 Atlas finical impact and their whole like brand, you know, 2037 01:50:31.239 --> 01:50:34.920 as far as underlaymn ice and water. 2038 01:50:35.359 --> 01:50:38.520 Are you saying they didn't do it correctly? You interrupted him? Mark? 2039 01:50:38.560 --> 01:50:40.119 Shut up? Go ahead, keep going. 2040 01:50:41.319 --> 01:50:43.720 The only thing they gave us was the shingles was 2041 01:50:43.760 --> 01:50:46.960 the only right thing. The underlayment was just a basic 2042 01:50:47.119 --> 01:50:47.279 you know. 2043 01:50:47.600 --> 01:50:50.119 Well, hold on a second, did you have any inspector 2044 01:50:50.199 --> 01:50:52.399 coming in? I have to interrupt him, he'll never end. 2045 01:50:54.159 --> 01:50:56.840 Did you have was there an inspector involved? 2046 01:50:58.359 --> 01:50:58.560 Yeah? 2047 01:50:58.720 --> 01:51:03.159 Did it pass inspection. Did the roof pass inspection? Yeah, 2048 01:51:03.359 --> 01:51:05.279 you need to pay for the roof then, wouldn't you 2049 01:51:05.399 --> 01:51:08.640 agree there, Tommy? Yeah, you see, here's the point we're 2050 01:51:08.640 --> 01:51:09.079 trying to make. 2051 01:51:09.159 --> 01:51:12.680 Philipe. You said he was supposed to do some special underlayment. 2052 01:51:13.039 --> 01:51:14.720 There is no special underlayment. 2053 01:51:17.680 --> 01:51:19.920 Well, well that's what they sold us on. You know, 2054 01:51:20.000 --> 01:51:23.000 they were going to give us this whole product line. 2055 01:51:23.239 --> 01:51:27.319 In your contract. If you said he does, you said, 2056 01:51:27.439 --> 01:51:31.560 he does not specify any details in his contract. So 2057 01:51:31.760 --> 01:51:34.439 did he say you were getting impact resistant with a 2058 01:51:34.560 --> 01:51:37.399 special with a very special underlayment. 2059 01:51:38.560 --> 01:51:41.319 Yes, that we were going to get the whole, like 2060 01:51:41.439 --> 01:51:41.760 the whole. 2061 01:51:41.960 --> 01:51:45.239 Okay, here's what I think, Philip. I think you're going 2062 01:51:45.319 --> 01:51:48.000 to lose your deal, and I think you're trying to 2063 01:51:48.079 --> 01:51:51.079 keep your insurance money. That's what I think. I'm sorry 2064 01:51:51.119 --> 01:51:51.840 for disagreement. 2065 01:51:52.640 --> 01:51:55.359 We still have the money in the account and everything. 2066 01:51:55.479 --> 01:51:57.840 If the roof is good, you should pay for the roof. 2067 01:51:57.880 --> 01:51:59.720 As far as paying for the other stuff. If they 2068 01:51:59.720 --> 01:52:02.960 did do it, well, why would they even first market it. 2069 01:52:03.159 --> 01:52:06.800 They didn't specify. That's the problem. They didn't specify how 2070 01:52:06.920 --> 01:52:09.800 much was the gutters, how much was the skylight, how 2071 01:52:09.880 --> 01:52:13.000 much was the underlayment? How much was the impact resistant? 2072 01:52:13.239 --> 01:52:15.479 They gave him a total price. But here's what I 2073 01:52:15.560 --> 01:52:17.399 want to know. Here's what I want to know. 2074 01:52:17.920 --> 01:52:22.079 The sixteen thousand dollars and you got twenty three? Why 2075 01:52:22.239 --> 01:52:25.720 the difference were there? Were there supplemental claims? 2076 01:52:27.239 --> 01:52:29.279 Yeah, there was supplement What were. 2077 01:52:29.239 --> 01:52:32.359 The supplements for? I just need to know the supplements? 2078 01:52:32.399 --> 01:52:32.560 Now? 2079 01:52:32.640 --> 01:52:35.520 What were the supplements for? Oh? 2080 01:52:35.520 --> 01:52:38.239 Okay, so what they sent us an invoice, you know, 2081 01:52:38.960 --> 01:52:43.560 after everything. So they're charging us seventeen thousand for the 2082 01:52:43.640 --> 01:52:47.800 original room. And then they're charging us twenty five hundred 2083 01:52:47.880 --> 01:52:52.319 for gutters, which they didn't do complete. They're charging us. 2084 01:52:53.960 --> 01:52:56.600 What does that mean? What does that mean? Complete? What 2085 01:52:56.760 --> 01:52:58.279 did they not do with the gutters? 2086 01:53:00.159 --> 01:53:01.560 Do them at all? They never can? 2087 01:53:01.680 --> 01:53:05.079 Okay, okay, keep going. That's good. Then then you shouldn't 2088 01:53:05.079 --> 01:53:06.079 have to pay for that. What else? 2089 01:53:06.680 --> 01:53:06.840 Right? 2090 01:53:07.319 --> 01:53:10.520 So then the permit line, they're charging US five hundred 2091 01:53:10.560 --> 01:53:13.239 for the permit for whatever reason, which they. 2092 01:53:13.359 --> 01:53:16.920 Well, for whatever reason, that's about what it costs. That's 2093 01:53:16.960 --> 01:53:17.640 a normal man. 2094 01:53:19.079 --> 01:53:21.560 In that uh listen contract? 2095 01:53:21.600 --> 01:53:26.279 Do you listen? Philippe, Philippe, listen if you really uns 2096 01:53:26.359 --> 01:53:27.840 to God, don't want to get in trouble. Let me 2097 01:53:27.880 --> 01:53:30.760 tell you something. You shouldn't pay for what you did 2098 01:53:30.840 --> 01:53:34.640 not get. You did not get the gutters, You absolutely 2099 01:53:34.720 --> 01:53:36.920 did not get them. Now, I'm not going to debate 2100 01:53:37.119 --> 01:53:41.199 the quality of underlayment or anything else. I only want 2101 01:53:41.239 --> 01:53:47.720 to know what you absolutely did not get. What did 2102 01:53:47.840 --> 01:53:51.079 you not get? You said, the gutters? What else? 2103 01:53:52.439 --> 01:53:55.640 And then they're charging us like twelve hundred for the 2104 01:53:55.720 --> 01:53:58.600 shared roof, But the shared roof is included in that 2105 01:53:58.760 --> 01:54:01.199 contract from the letter charges. 2106 01:54:01.560 --> 01:54:03.640 But here's what I want to know. Here's what I 2107 01:54:03.720 --> 01:54:07.039 want to know, not what they're charging you. Did your 2108 01:54:07.119 --> 01:54:09.199 insurance company pay those supplements? 2109 01:54:13.000 --> 01:54:15.680 They I don't know if they paid both exactly, because 2110 01:54:15.680 --> 01:54:16.680 I have no way of knowing. 2111 01:54:16.840 --> 01:54:20.159 Philip A, you got twenty three thousand, five hundred dollars. 2112 01:54:20.760 --> 01:54:23.920 Here's what I'm saying. Here, here's what I hear you saying. Okay, 2113 01:54:24.560 --> 01:54:27.680 I hear you saying. I got twenty three thousand, five hundred. 2114 01:54:28.000 --> 01:54:30.079 But they were supposed to do all this stuff for 2115 01:54:30.199 --> 01:54:34.359 sixteen thousand. They put in supplemental claims, and my insurance 2116 01:54:34.399 --> 01:54:38.319 company paid an extra seventy five hundred dollars. So here's 2117 01:54:38.399 --> 01:54:40.800 what you should do, Philip A, if you want our help, 2118 01:54:41.039 --> 01:54:43.960 send the extra seventy five hundred back to your insurance 2119 01:54:44.039 --> 01:54:47.319 company and then we'll fight to get everything done for 2120 01:54:47.399 --> 01:54:48.359 the sixteen grand. 2121 01:54:50.520 --> 01:54:50.840 Okay? 2122 01:54:50.880 --> 01:54:53.359 And then okay, here, did you hear what I just said? 2123 01:54:53.600 --> 01:54:55.920 You send the seventy five hundred back and say, you 2124 01:54:56.000 --> 01:54:58.680 know what, insurance company you shouldn't have had to pay 2125 01:54:58.720 --> 01:55:01.079 these supplements because they said they were going to do 2126 01:55:01.159 --> 01:55:03.880 it all for sixteen thousand. And then you show me 2127 01:55:04.000 --> 01:55:06.319 the contract where they said they were going to do 2128 01:55:06.399 --> 01:55:09.680 it all for sixteen And I'm going to fight for you. 2129 01:55:10.279 --> 01:55:13.399 But but you can't have it both ways. You are 2130 01:55:14.279 --> 01:55:18.840 complaining about stuff that they shouldn't have charged for, yet 2131 01:55:18.920 --> 01:55:24.079 your insurance company paid for it, right And then, well 2132 01:55:24.159 --> 01:55:27.199 you can't do that, Philip A. If they charge you 2133 01:55:27.359 --> 01:55:32.079 sixteen grand and then they charge you extra supplements, and 2134 01:55:32.199 --> 01:55:37.279 the insurance company paid those extra supplements, then your insurance 2135 01:55:37.399 --> 01:55:41.239 company agreed with them that they should pay it. Now, 2136 01:55:41.560 --> 01:55:44.640 what you should not pay for is anything you did 2137 01:55:45.079 --> 01:55:50.640 not get. I can say this another, I can say 2138 01:55:50.680 --> 01:55:54.039 this another five hundred times and it won't change. You 2139 01:55:54.239 --> 01:55:55.840 don't pay for what you didn't get. 2140 01:55:57.119 --> 01:56:01.520 Yes, I understand they're also they're doing. That's enough charge 2141 01:56:01.560 --> 01:56:06.000 for the tail impact resistance, which they said it was 2142 01:56:06.039 --> 01:56:10.560 gonna go. If we agreed to the contract, there wouldn't 2143 01:56:10.600 --> 01:56:12.279 be enough charge and did that. 2144 01:56:12.800 --> 01:56:16.279 So in the hold on in the contract it said 2145 01:56:16.399 --> 01:56:20.039 hail resistant with no up charge. So are any part 2146 01:56:20.079 --> 01:56:22.960 of that is any part of the supplement for the 2147 01:56:23.119 --> 01:56:24.560 hail resistant upgrade? 2148 01:56:27.000 --> 01:56:28.600 I'd have to I'd have to check. 2149 01:56:28.840 --> 01:56:30.800 Okay. I want you to check and get back to us, 2150 01:56:30.880 --> 01:56:34.079 because here's what's happening. Philip Ay. You can't argue for 2151 01:56:34.199 --> 01:56:36.680 the extra money you got and then say they shouldn't 2152 01:56:36.680 --> 01:56:39.560 have charged you. Okay, you can't do it. So so 2153 01:56:39.920 --> 01:56:43.000 I need you need to send the contract and all 2154 01:56:43.039 --> 01:56:45.920 of your supplements and what they were for, and then 2155 01:56:46.000 --> 01:56:48.760 we'll compare them and help you out. I'm Tom Martinez. 2156 01:56:48.840 --> 01:56:56.159 We have more coming up. Go with a sure thing 2157 01:56:56.319 --> 01:56:59.600 Denver's Best Roofer Excel Roofing dot com. You don't pay 2158 01:56:59.640 --> 01:57:05.920 us set until you're content. Time for an insurance check up, 2159 01:57:06.039 --> 01:57:10.039 free no obligation comparison call Compass Insurance paying too much 2160 01:57:10.239 --> 01:57:13.119 your coverage at dozens of insurance companies find out now 2161 01:57:13.239 --> 01:57:15.720 three all three seven seven to one. Help You'll think 2162 01:57:15.760 --> 01:57:18.319 you're his only customer when you choose Frank durand the 2163 01:57:18.399 --> 01:57:21.000 real estate man dot com to list your home with 2164 01:57:21.159 --> 01:57:24.439 Remax Alliance three all three nine two zero sixteen twenty 2165 01:57:24.520 --> 01:57:35.359 two compaty Hi, Tom Marchino your troubleshooter three O three 2166 01:57:35.600 --> 01:57:40.600 seven one three talks seven one three eight two five five. Listen. 2167 01:57:40.960 --> 01:57:43.079 I'm gonna tell I'm want to tell you something about 2168 01:57:44.000 --> 01:57:48.600 insurance claims that are really important. If you have an 2169 01:57:48.680 --> 01:57:54.920 insurance claim, you are obligated to pass that money onto 2170 01:57:54.960 --> 01:57:57.640 the roof for if the job or the contractor if 2171 01:57:57.640 --> 01:58:00.000 the job, if the work was done, if you disagre 2172 01:58:00.000 --> 01:58:01.960 agred with how the work was done and the insurance 2173 01:58:02.000 --> 01:58:07.600 paid that supplemental claim. It's only you're really going to 2174 01:58:07.680 --> 01:58:12.319 lose if you argue about quality if it passes inspection, 2175 01:58:12.880 --> 01:58:16.039 unless it's absolutely defective and you get an expert to 2176 01:58:16.119 --> 01:58:21.359 tell you that, or if something was not done. Here's 2177 01:58:21.439 --> 01:58:24.279 what a lot of people do. They get a contract 2178 01:58:24.760 --> 01:58:29.199 and the roofer on purpose puts down a lot of 2179 01:58:29.239 --> 01:58:33.319 stuff in the contract with a price. Now you're saying, well, 2180 01:58:33.359 --> 01:58:37.319 then I'm going to demand specific performance. But I'm going 2181 01:58:37.399 --> 01:58:40.279 to tell you something. If a roofer says I'm going 2182 01:58:40.359 --> 01:58:42.560 to do your roof for twenty grand and here's what 2183 01:58:42.720 --> 01:58:45.840 it includes. And in the middle of it prices go 2184 01:58:46.039 --> 01:58:49.239 up or the roofer decides it's too much and can't 2185 01:58:49.319 --> 01:58:52.399 do it for that, they are allowed to put in 2186 01:58:52.479 --> 01:58:57.079 a supplemental claim. They are and if your insurance company 2187 01:58:57.159 --> 01:59:00.920 pays it, you don't get to say. Now, wait a minute, 2188 01:59:01.079 --> 01:59:05.439 mister rufer, you said this was for twenty my insurance 2189 01:59:05.439 --> 01:59:08.359 should pay twenty four. I'm gonna keep the extra four. 2190 01:59:08.520 --> 01:59:09.960 I don't agree you should charge it. 2191 01:59:10.279 --> 01:59:10.439 Now. 2192 01:59:10.760 --> 01:59:13.560 If you do take that stance, then send the extra 2193 01:59:13.720 --> 01:59:17.960 four back to your insurance company. You're not allowed to 2194 01:59:18.239 --> 01:59:22.399 keep it and dispute it at the same time. Now, 2195 01:59:22.840 --> 01:59:26.680 insurance people think it's a breach of contract. If a 2196 01:59:26.840 --> 01:59:31.600 roofer says I'm gonna do ABCDNE for this price, and 2197 01:59:31.800 --> 01:59:34.479 in the middle of it they need to make supplemental 2198 01:59:34.560 --> 01:59:41.159 claims because prices changed or they miscalculated, they are allowed 2199 01:59:41.720 --> 01:59:47.359 to do supplemental claims. If it is a dishonest claim, 2200 01:59:47.960 --> 01:59:52.560 you can fight it for the benefit of your insurance company, 2201 01:59:53.079 --> 01:59:56.880 not for the benefit of your pockets. We get this 2202 01:59:57.119 --> 02:00:01.399 more often. I've never understood why people do that. Now, 2203 02:00:01.600 --> 02:00:05.399 if your insurance company doesn't care, then go ahead and 2204 02:00:05.479 --> 02:00:11.920 pay the roofer unless you did not get it. Those 2205 02:00:11.960 --> 02:00:17.720 are the only circumstances, and homeowners will lose every single time, 2206 02:00:18.199 --> 02:00:21.520 and they lose big and sometimes have to pay attorney's fees. 2207 02:00:21.920 --> 02:00:24.000 Philippe said, he hasked some extra questions. 2208 02:00:24.039 --> 02:00:28.319 Go ahead, Philippa, Oh, yes, Tom, I agree with everything 2209 02:00:28.399 --> 02:00:31.359 you guys are saying, as far as you know paying 2210 02:00:31.479 --> 02:00:34.800 the roofing company. But the issue here is they haven't 2211 02:00:34.880 --> 02:00:36.479 completed You know. 2212 02:00:36.600 --> 02:00:38.279 What did I did you hear what I just said? 2213 02:00:38.319 --> 02:00:41.199 I just I just addressed that if they did not 2214 02:00:41.520 --> 02:00:46.760 do something that they were paid for then or if 2215 02:00:46.800 --> 02:00:49.439 they didn't do something they were not paid for, they 2216 02:00:49.520 --> 02:00:51.520 either have to do it or they don't get paid. 2217 02:00:51.840 --> 02:00:54.039 And if they were already paid, they got to do it. 2218 02:00:54.319 --> 02:00:57.520 So I asked you this, I said it. I'm gonna 2219 02:00:57.520 --> 02:01:04.039 say it again. Tell me specifically what they did not do. 2220 02:01:06.119 --> 02:01:08.880 Okay, So they didn't do the gutters or the skylight. 2221 02:01:09.399 --> 02:01:13.439 Okay, if you have that in your contract and they 2222 02:01:13.600 --> 02:01:18.439 did not do it, you have no business withholding the 2223 02:01:18.840 --> 02:01:22.760 entire roof. You only pay them sixty six hundred. You 2224 02:01:23.000 --> 02:01:29.359 withheld way more than they did not do. Yes, yes, correct, 2225 02:01:29.720 --> 02:01:32.520 Well you're in the wrong. You should pay them for 2226 02:01:32.800 --> 02:01:36.199 everything they did. I said it, and I'm only saying 2227 02:01:36.239 --> 02:01:39.319 it one more time. The only thing you don't pay 2228 02:01:39.439 --> 02:01:43.800 for is what you didn't get. But that's not your situation, Filipe, 2229 02:01:44.239 --> 02:01:47.600 you only paid sixty six hundred bucks on a twenty 2230 02:01:47.760 --> 02:01:51.800 three thousand and five hundred dollars claim. Figure it out, 2231 02:01:52.439 --> 02:01:56.239 get a calculator or talk to them, but we can't 2232 02:01:56.319 --> 02:01:59.199 help you. I want to talk to gent who's been 2233 02:01:59.319 --> 02:02:03.399 kindly way, who has a problem, A big problem. Gent. 2234 02:02:05.159 --> 02:02:09.159 Hello, thank you, tom So. Since I spoke to you last, 2235 02:02:09.359 --> 02:02:14.199 this is pertaining to my sister's passing. I spoke to 2236 02:02:14.279 --> 02:02:15.880 you back on the fourteenth. 2237 02:02:16.560 --> 02:02:18.119 No, I want to I want to find your I 2238 02:02:18.239 --> 02:02:20.640 want to find it back on the fourteenth of what 2239 02:02:20.880 --> 02:02:26.600 sir November? Okay, tell me about what your problem. Let 2240 02:02:26.600 --> 02:02:30.039 me well, okay, I'm so sorry to hear that. I 2241 02:02:30.680 --> 02:02:32.600 kind of remember this, but I'm trying to find the 2242 02:02:32.680 --> 02:02:35.279 original call so I don't have to duplicate everything here 2243 02:02:35.840 --> 02:02:42.039 and so and you called in the name Gent, Yes, sir, oh, okay, 2244 02:02:42.119 --> 02:02:44.560 I don't have I don't remember this at all, So 2245 02:02:44.800 --> 02:02:46.439 tell me the story. I see it there. 2246 02:02:46.560 --> 02:02:49.920 Tom, It's eleven thirteen, not eleven fourteen. 2247 02:02:50.239 --> 02:02:53.840 Okay, I'm sorry, wait wait, wait, as soon as you 2248 02:02:53.880 --> 02:02:57.279 were looking at the uh at the database. Yeah, she 2249 02:02:57.439 --> 02:03:00.119 takes notes all the time from me. I don't know. 2250 02:03:00.279 --> 02:03:02.760 I know, but I don't. I don't have an eleven 2251 02:03:02.840 --> 02:03:04.239 thirteen on my database. 2252 02:03:04.319 --> 02:03:07.039 I'm looking at it. It says gentis sister died in 2253 02:03:07.119 --> 02:03:08.359 her home in Leighton, Utah. 2254 02:03:08.880 --> 02:03:11.760 There's a reason. Okay, I'm not sinking for some reason 2255 02:03:12.399 --> 02:03:16.399 up with Oh wow, okay, so keep going, sus. What happened? 2256 02:03:16.640 --> 02:03:22.199 That's all you put. That's it, okay on eleven thirteen. Okay, 2257 02:03:22.439 --> 02:03:25.359 I go oh oh oh oh, I'm sorry. I'm sorry. 2258 02:03:25.479 --> 02:03:28.319 I'm looking at and shut up, Mark, I'm looking at 2259 02:03:28.359 --> 02:03:34.840 the wrong year. Oh god, okay, I got you, gent 2260 02:03:35.399 --> 02:03:39.399 I got here. I so so tell Jen, I got us. 2261 02:03:39.920 --> 02:03:42.920 Your sister died in late and, Utah, but I didn't 2262 02:03:42.920 --> 02:03:46.520 get any details. Tell me what the issue is or was? 2263 02:03:46.680 --> 02:03:52.039 Okay, well, what the issue is pertaining to your instruction 2264 02:03:52.760 --> 02:03:56.880 and somebody there that was with you helping with LEEA. 2265 02:03:57.880 --> 02:03:58.319 That's right. 2266 02:03:58.560 --> 02:04:01.560 The first thing, eat on what's for us to get 2267 02:04:01.640 --> 02:04:04.479 there and put hands on documents security. 2268 02:04:05.119 --> 02:04:07.960 But what was your original question? You said your sister 2269 02:04:08.199 --> 02:04:11.840 died and you had no idea about her estate? 2270 02:04:13.439 --> 02:04:18.800 Yes, or how to go about beginning to handle uh? 2271 02:04:18.960 --> 02:04:19.079 Right? 2272 02:04:19.399 --> 02:04:23.319 And our attorney Dan mackenzie, our attorney Dan McKenzie says, 2273 02:04:23.399 --> 02:04:28.119 you need to go and you need to file approbate 2274 02:04:29.079 --> 02:04:32.439 if if if it's if it's required in Utah for 2275 02:04:32.520 --> 02:04:33.680 the size of the estate. 2276 02:04:35.399 --> 02:04:37.479 Well, what what we've done. 2277 02:04:39.039 --> 02:04:40.399 Per that advice? 2278 02:04:40.920 --> 02:04:41.119 Yes? 2279 02:04:41.199 --> 02:04:44.880 It started my uh my brother as. 2280 02:04:44.800 --> 02:04:52.640 A chief executive whatever or personal representatives? So, Jen, your 2281 02:04:52.720 --> 02:04:54.800 brother is in is your brother in Utah? 2282 02:04:56.399 --> 02:04:59.479 No, sir, he's here too. We have an attorney there. 2283 02:05:00.119 --> 02:05:03.920 Okay when you and your brother, your brother became the 2284 02:05:04.000 --> 02:05:05.960 personal representative. 2285 02:05:06.520 --> 02:05:06.960 Yes, sir? 2286 02:05:07.520 --> 02:05:10.199 And and who is your birth We go ahead? 2287 02:05:10.840 --> 02:05:14.039 Pardon me? Well what the problem we're having a problem. 2288 02:05:14.239 --> 02:05:18.039 What we're having a huge problem with is the link 2289 02:05:18.119 --> 02:05:24.039 Withst Mortuary will not send the death certificates. 2290 02:05:25.359 --> 02:05:26.399 What do you mean why. 2291 02:05:28.920 --> 02:05:33.359 They've given me so many excuses? Okay, okay, I said 2292 02:05:34.239 --> 02:05:37.960 he wouldn't believe it. So he said that their their 2293 02:05:38.720 --> 02:05:42.159 main office called me and said we have a you know, 2294 02:05:42.279 --> 02:05:46.560 an envelope to your address. It'll be there on the twenty. 2295 02:05:46.960 --> 02:05:53.439 Okay, what's your brother's first name, Frank? Okay? And when 2296 02:05:53.560 --> 02:05:59.479 did your sister die on the twelfth of Okay, Now, 2297 02:06:00.680 --> 02:06:04.840 now here's what I want to know. If she died 2298 02:06:04.920 --> 02:06:09.159 on the twelfth, was this funeral pallor the first place 2299 02:06:09.239 --> 02:06:09.600 she went? 2300 02:06:11.760 --> 02:06:14.119 Yes, sir, the way it went is I got a 2301 02:06:14.239 --> 02:06:19.920 call from the uh Laighton sheriff, uh you know, he 2302 02:06:20.119 --> 02:06:24.640 was the one who made into her house. And then 2303 02:06:24.760 --> 02:06:28.960 he told me what they how they proceed since we're 2304 02:06:29.159 --> 02:06:31.840 not there and no, and. 2305 02:06:31.880 --> 02:06:34.880 How okay, hold on, okay, keep going. How did they proceed? 2306 02:06:35.359 --> 02:06:36.279 How did they proceed? 2307 02:06:37.119 --> 02:06:39.560 He said, what they would do is take her body 2308 02:06:39.760 --> 02:06:43.840 for a you know, to be processed, her remains to 2309 02:06:43.960 --> 02:06:48.520 be processed. She died of heart failure. They did a 2310 02:06:49.159 --> 02:06:53.960 quick add topsy. We didn't okay, you know, anything beyond that. 2311 02:06:54.760 --> 02:06:59.159 Then I asked, what's what could we do there from here? 2312 02:07:00.159 --> 02:07:04.640 He suggested that they what they routinely do is send 2313 02:07:06.159 --> 02:07:12.880 a body to Linquist Mortuary. They're in Layton, Utah. So 2314 02:07:13.119 --> 02:07:13.840 I agreed. 2315 02:07:14.079 --> 02:07:17.800 I called them, Okay, hold on, and what's the name 2316 02:07:17.840 --> 02:07:19.439 of the what's the name of the place. I'm going 2317 02:07:19.479 --> 02:07:25.359 to have somebody call was sent to Linquist. Linquist, Yeah, okay, here, 2318 02:07:25.479 --> 02:07:28.640 here's what I want to tell you. Okay, the county 2319 02:07:28.720 --> 02:07:31.159 corner will have her death certificate. You don't need to 2320 02:07:31.239 --> 02:07:32.079 go through Linquist. 2321 02:07:34.520 --> 02:07:39.840 Well, I've gotten a digital, you know, a copy. But 2322 02:07:40.840 --> 02:07:47.159 my problem is I paid Linquist for the cremation for 2323 02:07:47.960 --> 02:07:50.880 you know, certified death certificate. 2324 02:07:51.199 --> 02:07:54.279 You don't need a certified death certificate. The county will 2325 02:07:54.359 --> 02:07:57.800 do it, the corner if they did an autopsy. Who 2326 02:07:57.960 --> 02:08:03.119 did the autopsy? The corner, right, Yes, that's who's gonna 2327 02:08:03.119 --> 02:08:05.479 have your death certificate. I don't know why you're messing 2328 02:08:05.520 --> 02:08:08.239 with Lindquist. Hang on if you have another question. But sir, 2329 02:08:08.720 --> 02:08:12.199 you're just complicating things. It's the county corner that's their 2330 02:08:12.319 --> 02:08:14.840 job to issue death certificates. We have more coming up. 2331 02:08:20.159 --> 02:08:23.399 Go with a sure thing Denver's Best Roofer Excel Roofing 2332 02:08:23.520 --> 02:08:26.159 dot com. You don't pay a cent until you're content. 2333 02:08:29.520 --> 02:08:32.680 Time for an insurance check up free no obligation comparison 2334 02:08:32.840 --> 02:08:36.399 call Compass Insurance paying too much your coverage at dozens 2335 02:08:36.439 --> 02:08:39.159 of insurance companies. Find out now three all three seven 2336 02:08:39.159 --> 02:08:41.479 to seven to one help. You'll think you're his only 2337 02:08:41.600 --> 02:08:44.039 customer when you choose Frank durand the real estate man 2338 02:08:44.119 --> 02:08:47.520 dot Com to list your home with Remax Alliance three 2339 02:08:47.600 --> 02:08:52.560 all three nine two zero sixteen twenty two. Tom Martino 2340 02:08:52.600 --> 02:08:54.680 here at three all three seven one three talk seven 2341 02:08:54.720 --> 02:08:57.840 one three eight two five to five. All right, So anyway, 2342 02:08:58.479 --> 02:09:01.439 we're gonna put Deputy Bow on this one case because 2343 02:09:02.119 --> 02:09:04.720 here's the problem. The bottom line comes down to this. 2344 02:09:05.000 --> 02:09:08.880 He wants the desert. He wants he paid the funeral home. 2345 02:09:08.960 --> 02:09:11.920 So I think he should get a refund and then 2346 02:09:12.119 --> 02:09:17.359 just get his basically get his death certificate from the 2347 02:09:17.399 --> 02:09:21.359 county corner. But Bo's gonna look into it and let 2348 02:09:21.439 --> 02:09:26.159 us know. Any of you guys have any of you 2349 02:09:26.239 --> 02:09:29.600 guys have any follow ups? Okay? Now I want to 2350 02:09:29.680 --> 02:09:31.880 If not, I have some stuff I want to talk about. 2351 02:09:32.000 --> 02:09:38.800 Now there's one who says, where is it? Okay? On 2352 02:09:38.920 --> 02:09:42.319 the twenty first, you were speaking with Brad O'Brien O'Brien 2353 02:09:42.399 --> 02:09:46.399 Legal Services, who talked about the just cause in the leases. 2354 02:09:47.880 --> 02:09:50.680 Do you know what landlords are doing to get around it? 2355 02:09:52.840 --> 02:09:56.439 It says here, I did not realize this. In previously 2356 02:09:56.600 --> 02:09:59.720 the topic came up. Leases are within the first year 2357 02:10:00.039 --> 02:10:04.520 and be non renewed. No questions asked in the first year, 2358 02:10:05.239 --> 02:10:09.119 if landlords are making leases for three hundred and sixty 2359 02:10:09.359 --> 02:10:13.399 four days instead of three hundred and sixty five days, 2360 02:10:14.239 --> 02:10:17.199 they let's ask let's this sounds like bad info. Let's 2361 02:10:17.239 --> 02:10:20.920 ask O'Brien that's why, because I was told even month 2362 02:10:21.079 --> 02:10:24.119 to month leases you have to have a just cause. 2363 02:10:24.560 --> 02:10:28.479 So I don't think this guy's right. So yeah, I 2364 02:10:28.600 --> 02:10:30.399 want to get Brad O'Brien on, but I also want 2365 02:10:30.439 --> 02:10:32.880 to talk to right now. I want to back talk 2366 02:10:32.920 --> 02:10:37.239 to Chris again. Chris Console with discount bat dot com. Chris, 2367 02:10:37.359 --> 02:10:41.239 let's talk more about the conversion, the shower conversions. People 2368 02:10:41.319 --> 02:10:44.760 are asking about it, Mark, what specifically do you want clarified? 2369 02:10:45.640 --> 02:10:48.880 Well, so bottom line is you come in, someone's got 2370 02:10:48.960 --> 02:10:51.159 the old tub. You just get rid of the tub 2371 02:10:51.359 --> 02:10:52.119 all together. 2372 02:10:52.399 --> 02:10:57.479 Yeah, the tub comes out, so I guess in theory 2373 02:10:57.520 --> 02:11:01.199 becomes a three quarter three quarter bathroom, but you've got 2374 02:11:01.239 --> 02:11:03.119 a shower instead of the show. 2375 02:11:03.239 --> 02:11:06.119 But he needs Nobody wants those shoves anyway. 2376 02:11:06.199 --> 02:11:08.479 Yeah, so we tear tear the tub out, you know, 2377 02:11:08.560 --> 02:11:12.920 put a shower pan, uh, waterproof backing tile or crylic 2378 02:11:13.520 --> 02:11:17.399 what's better the tile? You know, people that sell tile 2379 02:11:17.439 --> 02:11:19.199 will tell you that it's better, and people would sell 2380 02:11:19.199 --> 02:11:20.960 it crylic. I will tell you it's better. There's some 2381 02:11:21.359 --> 02:11:23.920 advantages and disadvantages to both. Tyler, I'll tell you. 2382 02:11:24.000 --> 02:11:26.880 I'll tell you what I think. The one pieces. The 2383 02:11:26.960 --> 02:11:30.039 one piece is always better, just one big piece time. 2384 02:11:30.159 --> 02:11:32.279 Well it's three yeah, technically it's three right. 2385 02:11:32.399 --> 02:11:35.039 Well yeah, but what I meant is there's no grouse 2386 02:11:35.439 --> 02:11:35.760 or anything. 2387 02:11:35.920 --> 02:11:38.920 Yeah, there's no grout, which is is a huge upside. 2388 02:11:39.000 --> 02:11:42.119 Right, So I will say this, put your shampoo bottle. 2389 02:11:42.159 --> 02:11:44.800 If the tub's not there, right, you have to build 2390 02:11:44.800 --> 02:11:45.159 a niche. 2391 02:11:45.239 --> 02:11:48.279 So you Mark, yeah, Mark, I look, I saw your 2392 02:11:48.319 --> 02:11:51.000 shower the other day. It's so beautiful. You don't have 2393 02:11:51.319 --> 02:11:54.479 but okay, so I will say this, okay, and and 2394 02:11:54.720 --> 02:11:57.840 and Chris, you know this. There's no way that a 2395 02:11:57.960 --> 02:11:59.960 shower is going to look that beautiful with one piece, 2396 02:12:00.239 --> 02:12:03.079 right or with the solid pieces. Is that correct? That's correct? 2397 02:12:03.159 --> 02:12:05.319 And you know, and you can't do the really large 2398 02:12:05.359 --> 02:12:08.479 showers either with the So the tile, you've got so 2399 02:12:08.600 --> 02:12:09.760 many design options. 2400 02:12:09.800 --> 02:12:12.800 And okay, but when people say tile, a lot of 2401 02:12:12.840 --> 02:12:16.399 people are thinking tile. But Marx is technically tiled. But 2402 02:12:16.479 --> 02:12:20.319 they're giant pieces of beautiful they're like five by what 2403 02:12:20.479 --> 02:12:20.760 are they? 2404 02:12:21.079 --> 02:12:21.119 No? 2405 02:12:21.159 --> 02:12:23.199 No, No, I thought they were they were like. 2406 02:12:23.479 --> 02:12:26.640 Their large profile fours or something. 2407 02:12:26.800 --> 02:12:31.319 Yeah, that's exactly right. Three technically tiles they are. But 2408 02:12:31.520 --> 02:12:33.119 what but what material is it? 2409 02:12:33.199 --> 02:12:33.439 Mark? 2410 02:12:34.399 --> 02:12:37.439 That's a Susanne question, Tomas, do you put porcelain in? 2411 02:12:39.000 --> 02:12:39.560 It's porcelain. 2412 02:12:40.039 --> 02:12:42.680 It's like, it's some of the most beautiful stuff I've 2413 02:12:42.720 --> 02:12:46.359 ever seen, and and it's a giant shower and and 2414 02:12:46.600 --> 02:12:49.720 but you can't get that look with solid pieces obviously, 2415 02:12:50.119 --> 02:12:52.079 so you could never do a shower life. 2416 02:12:52.039 --> 02:12:53.960 Is correct me if I'm wrong, They're going to be 2417 02:12:54.039 --> 02:12:58.399 less expensive for sure, of course. And then like zero 2418 02:12:58.560 --> 02:13:00.239 maintenance is true, that's true too. 2419 02:13:00.439 --> 02:13:02.960 Yeah, yeah, and it's beautiful. You just have less selection 2420 02:13:03.439 --> 02:13:05.800 and Mark, you don't have a lot of maintenance in that, 2421 02:13:05.920 --> 02:13:06.319 trust me. 2422 02:13:06.680 --> 02:13:09.880 Plain, Well that's a full steam shower, man. I didn't 2423 02:13:09.960 --> 02:13:15.279 realize the maintenance on the glass is massive. 2424 02:13:15.439 --> 02:13:15.640 Man. 2425 02:13:16.279 --> 02:13:18.439 You mean for cleaning it or what? Yeah, you have 2426 02:13:18.600 --> 02:13:19.399 to squeege it. 2427 02:13:19.600 --> 02:13:21.039 It's like nine feet tall. 2428 02:13:21.199 --> 02:13:23.960 Well okay, but there's something that would do away with 2429 02:13:24.079 --> 02:13:28.079 that too, and that's soft water. We have soft water, yeah, 2430 02:13:28.119 --> 02:13:30.039 we do, and we treated the glass. We're not saying 2431 02:13:30.079 --> 02:13:32.359 it We're not saying it's horrible, but oh no, you 2432 02:13:32.439 --> 02:13:35.239 shouldn't have hardly anything on that glass if you have 2433 02:13:35.399 --> 02:13:37.640 soft water. Really no, man, it gets up to one 2434 02:13:37.720 --> 02:13:38.640 hundred and twenty degrees. 2435 02:13:38.800 --> 02:13:38.960 I know. 2436 02:13:39.039 --> 02:13:44.000 But you you never see spotting like mineral spots, do you? No? No, no, 2437 02:13:44.159 --> 02:13:48.560 no no no no no no no no no now okay, anyway, 2438 02:13:48.600 --> 02:13:50.680 we got more coming up on the Troubleshooter Show. It's 2439 02:13:50.760 --> 02:13:54.000 just when I draw pictures, go with a sure thing 2440 02:13:54.159 --> 02:13:57.439 Denver's Best roofer Excel Roofing dot com. You don't pay 2441 02:13:57.479 --> 02:14:03.560 a cent until you're content. Time for an insurance check 2442 02:14:03.640 --> 02:14:07.479 up free, no obligation. In comparison, call Compass Insurance paying 2443 02:14:07.560 --> 02:14:10.560 too much your coverage at dozens of insurance companies find 2444 02:14:10.600 --> 02:14:12.920 out now three oh three seven to seven to one help. 2445 02:14:13.119 --> 02:14:15.760 You'll think you're his only customer when you choose Frank 2446 02:14:15.840 --> 02:14:18.239 durand the real estate Man dot com to list your 2447 02:14:18.319 --> 02:14:21.399 home with Remax Alliance three oh three nine two zero 2448 02:14:21.560 --> 02:14:31.079 sixteen twenty two. Hi Tom Martino here, three oh three 2449 02:14:32.399 --> 02:14:34.800 seven one three talk three oh three seven three eight 2450 02:14:34.800 --> 02:14:38.720 two five five. So Chris, let's let's uh a parting 2451 02:14:38.800 --> 02:14:42.279 message from you. Better be of a nice discount discount 2452 02:14:42.319 --> 02:14:46.119 bath dot com just for today or until tomorrow until 2453 02:14:46.319 --> 02:14:48.119 how you can set it what you want, but we 2454 02:14:48.319 --> 02:14:52.319 require a screaming deal. Now you have normal screaming deals, 2455 02:14:52.359 --> 02:14:55.600 there's no doubt about it. But I want something special 2456 02:14:56.039 --> 02:14:58.600 as a kicker for your guest appearance toa. 2457 02:14:58.560 --> 02:15:00.319 Okay, So here's here's what I've been thinking. And I 2458 02:15:00.439 --> 02:15:04.159 just bought a new sixty five inch oled TV. So 2459 02:15:04.720 --> 02:15:08.560 for the first three people that book work for January 2460 02:15:08.640 --> 02:15:10.640 of next year, but they got a book it this week, 2461 02:15:11.399 --> 02:15:16.279 we're going to give away a free smart TV. Very cool, Okay, 2462 02:15:16.399 --> 02:15:18.039 and it's on a full bathroom remodel. 2463 02:15:18.920 --> 02:15:21.319 Okay, So they do a bathroom model, they're going to 2464 02:15:21.359 --> 02:15:22.000 get a free what. 2465 02:15:22.159 --> 02:15:25.560 Size sixty five inch whoa, yeah, yeah, big TV. 2466 02:15:26.520 --> 02:15:29.680 That's pretty cool, like it. Yeah, it can't even include 2467 02:15:29.800 --> 02:15:32.439 like that that ten thousand dollars total bathroom. 2468 02:15:32.520 --> 02:15:34.880 No, because that's not a complete bathroom. That's just the shower. 2469 02:15:35.479 --> 02:15:37.640 Yeah, that's the nine eight eighty eight. Yeah, So a 2470 02:15:37.720 --> 02:15:40.439 full bathroom remodel, you get a free sixty five inch 2471 02:15:40.520 --> 02:15:43.159 to O l ed TV. What is the O stand for? 2472 02:15:44.479 --> 02:15:47.239 I don't know. I don't know either. It's I don't either. Actually, 2473 02:15:47.399 --> 02:15:50.680 what's the O anyway? YouTube morons? What's the O for 2474 02:15:50.840 --> 02:15:51.079 an O? 2475 02:15:51.439 --> 02:15:51.840 L ed? 2476 02:15:52.319 --> 02:15:55.279 I think organic it is or something like are you organic? 2477 02:15:55.760 --> 02:15:58.760 Not in the context of organic? No, organic like medi 2478 02:15:58.960 --> 02:15:59.840 diode organic. 2479 02:16:00.119 --> 02:16:01.079 See what Dragon said? 2480 02:16:01.319 --> 02:16:05.920 Dragon? Oh not Google. He knew it, knew it immediately. 2481 02:16:06.880 --> 02:16:10.800 The man knew it. Okay, I have I have a 2482 02:16:10.920 --> 02:16:14.560 next Okay, I have another question then, as far as 2483 02:16:14.960 --> 02:16:16.960 do you I know it's discount bath. I need to 2484 02:16:17.000 --> 02:16:19.119 ask this, so do count the kitchens? 2485 02:16:19.920 --> 02:16:20.960 We will do kitchens. 2486 02:16:21.119 --> 02:16:21.399 Okay. 2487 02:16:21.439 --> 02:16:23.760 We don't advertise for them, but we can totally do them. 2488 02:16:23.800 --> 02:16:28.279 You got it? Okay, So if you get if you 2489 02:16:28.439 --> 02:16:31.600 get that, you get that sixty five inch TV. And 2490 02:16:32.760 --> 02:16:35.319 I want to know, do you do those smart mirrors? 2491 02:16:36.479 --> 02:16:38.879 I have not ever done one, but we can do that. 2492 02:16:39.000 --> 02:16:41.000 When you say smart, like with the TV and it's 2493 02:16:41.040 --> 02:16:42.520 wired to your internet and the whole. 2494 02:16:42.399 --> 02:16:44.719 Nothing like that. You can actually cruise the internet or 2495 02:16:44.760 --> 02:16:47.959 you can yeah you now, Mark I thought Mark edwin. 2496 02:16:48.040 --> 02:16:50.079 They have a touch mirror with all kinds of stuff 2497 02:16:50.120 --> 02:16:50.319 on it. 2498 02:16:50.520 --> 02:16:53.079 But the cool thing we have is in the steam shower. 2499 02:16:53.200 --> 02:16:55.840 We have a full entertainment center, so you can either 2500 02:16:55.959 --> 02:16:57.559 watch the news, watch a movie. 2501 02:16:57.719 --> 02:16:59.559 Wait wait wait wait wait wait you do you have 2502 02:16:59.639 --> 02:17:02.760 a screw in the yeah? Man, all touchcreen. It's badass 2503 02:17:03.799 --> 02:17:07.120 in the shower. You I didn't see that. Where was it. 2504 02:17:07.399 --> 02:17:11.120 It's just it's like the whole control panel. It's uh okay, 2505 02:17:11.159 --> 02:17:13.840 now it's right in there. So they have mirrors that 2506 02:17:14.000 --> 02:17:15.959 do that, that you can check emails and all that. 2507 02:17:17.159 --> 02:17:17.639 I see that. 2508 02:17:17.920 --> 02:17:20.280 So, I mean it's it's relatively simple for us to do, 2509 02:17:20.399 --> 02:17:21.440 but honestly never done. 2510 02:17:21.639 --> 02:17:24.719 Hit his website. Well, it's so easy. Discountbath dot com. 2511 02:17:25.000 --> 02:17:25.440 That's right. 2512 02:17:25.600 --> 02:17:27.600 People out there, this guy is great. They'll come out, 2513 02:17:27.639 --> 02:17:30.040 they'll talk to you, they'll go over everything you want 2514 02:17:30.120 --> 02:17:32.600 to do. Please give them a shot. I mean, they're 2515 02:17:32.760 --> 02:17:33.479 just great people. 2516 02:17:33.719 --> 02:17:38.200 Discountbath dot com. Discountbath dot com. And remember, don't forget 2517 02:17:38.239 --> 02:17:41.319 referrals dot com and we say it, we mean it. 2518 02:17:41.479 --> 02:17:43.680 Save all your problems for me