Speaker 1: Ripped of.
Speaker 2: News.
Speaker 3: Need that so you don't have.
Speaker 2: Come running just as fast as we can. Show Shooter's
Speaker 2: gonna help me, come man Dix.
Speaker 4: He is the Troubleshooter Show. No Tom Martino, Hello Tom
Speaker 4: Martino here, Welcome to the show. Three oh three seven
Speaker 4: one three talk is the general number when we're on
Speaker 4: the air here, but three oh three Martino works twenty
Speaker 4: four seven. Welcome, And I hope you had a great
Speaker 4: weekend and uh holiday, if you had a holiday. And
Speaker 4: I'm gonna bring in the studio. Now we have major
Speaker 4: Mark Major, and I see it, I see Deputy Bow
Speaker 4: and I see uh hey, hey, what happens? I didn't
Speaker 4: think Biden was gonna partner his son? What happened? Tom?
Speaker 4: Don't you tell me? I never got lion? Was that old?
Speaker 4: Was that old dog? Lion? To us all again? Is
Speaker 4: that possible? Hey? Mark? You know what that lion sacket? Sorry? Dragon?
Speaker 4: You have made every prediction everyone this time, every single one.
Speaker 4: Now did you notice? I never knew you could do this?
Speaker 4: But the pardon, past and future.
Speaker 5: It's for everything that he has done in a a
Speaker 5: I think eleven year stretcher ten.
Speaker 4: From twenty fourteen till yesterday, it's incredible. But anything that
Speaker 4: can come as a result of those, yeah, like if.
Speaker 5: He murdered and I'm not if he murdered like four
Speaker 5: people and it happened to be a federal crime because
Speaker 5: maybe they were I don't know, senators. He literally wouldn't
Speaker 5: get in trouble for him. Now, that's absolutely am I
Speaker 5: saying that, right?
Speaker 4: Dragon? I know you and Michael were talking about it.
Speaker 6: I don't know about the crimes that will come of
Speaker 6: these crimes.
Speaker 4: I don't know about that for certain. We didn't dive
Speaker 4: too much into that.
Speaker 6: But yes, everything from January first, twenty fourteen till December one,
Speaker 6: twenty twenty.
Speaker 5: Four Yeah, even stuff they've never had any Yeah, it's craziness.
Speaker 4: What a pardon? It's absolutely crazy.
Speaker 7: It covers undiscovered crimes all the way through yesterday.
Speaker 4: You know, what do you think, Dmitri? That old dog?
Speaker 4: I mean, like a rug undiscovered crimes. That's weirdness. It
Speaker 4: is weird, guys. It's like a blanket. It's a total blanket.
Speaker 4: But why not?
Speaker 5: Though I always said, why wouldn't he pardon his son?
Speaker 5: I mean, seriously, I would I've never I'm not even
Speaker 5: going to say it's a bad thing.
Speaker 4: The bad thing was that.
Speaker 5: Lion cheating bad He's said he wasn't gonna know as
Speaker 5: lied to the American people.
Speaker 4: It's the cover up. Well again the bottom line. I
Speaker 4: tried to get to meet you on camera. My switcher
Speaker 4: is not working perfectly. So anyway, here here's the thing, man,
Speaker 4: it is what it is. Wouldn't you pardon your son?
Speaker 4: Let's all be honest. Of course, yeah, of course that's Chris.
Speaker 4: It's Chris with discount Bath. Oh, Chris with discount Bath.
Speaker 5: Yeah, he's part Who would I guess the question is
Speaker 5: who would it pardon their son? But why would you
Speaker 5: lie about it knowing you're going to do it? That's
Speaker 5: the killer?
Speaker 4: Well did he know? Does he really know anything? Well?
Speaker 5: Actually, a deputy bow here made a pretty uh smart
Speaker 5: statement right before the show. I said, can you believe
Speaker 5: he pardoned his kid? And he goes, well, he didn't.
Speaker 5: The guy doesn't even know what time it is. Someone
Speaker 5: someone probably told him to.
Speaker 4: Yeah, the chief of staff told him to. Do you
Speaker 4: think he knows his son's name? Doubt?
Speaker 1: Joe?
Speaker 4: You people, your people, I'm telling you my you know this. Anyway,
Speaker 4: let's let's get on with today.
Speaker 5: What one thing real quick man? Did my parents have
Speaker 5: a good time yesterday? Tom flew out to rock house.
Speaker 5: I dropped in, literally dropped in, and took my mom
Speaker 5: and dad up in the helicopter. They couldn't stop talking
Speaker 5: about it, you know, they all the pictures, put it
Speaker 5: on Facebook, all that crap.
Speaker 4: Excellent.
Speaker 1: You know.
Speaker 4: I tried to download this video, Mark, I mean, I'm
Speaker 4: not download it, put it up on my switcher here,
Speaker 4: and I'm having a problem sizing. I don't know. I'll
Speaker 4: get to that later in the show. Don't touch anything, please. Yeah,
Speaker 4: and by the way, Mark, in your absence, you know,
Speaker 4: we did discover some settings on this comrace that did
Speaker 4: away with a lot of the problems. So I will
Speaker 4: say that even though even though I never changed anything,
Speaker 4: I did now. Yeah, welcome, by the way, everyone, and
Speaker 4: let's talk Chris discount Bath. Yes, sir, is this the
Speaker 4: time of year everyone slows down? Does nothing? I mean,
Speaker 4: is it true? So many businesses tell me, Tom, what
Speaker 4: do we do this time of year? You know? Tell
Speaker 4: them what you tell.
Speaker 6: Yeah, it's picked up dramatically since the election and the
Speaker 6: snowstorm are over.
Speaker 4: So okay, that's really good. Now, how many people are
Speaker 4: taking advantage of uploading video to you because I always
Speaker 4: tell them, go to discount bath dot com put down
Speaker 4: some information. And the reason you want information, people say,
Speaker 4: wait a minute, I thought you said. You know, they
Speaker 4: don't come, they don't do anything. The reason you want
Speaker 4: information is because you don't want just you only send
Speaker 4: a link to qualified leads, I mean, just real people.
Speaker 4: And the reason for that is simple. You don't want
Speaker 4: a bunch of You don't want a bunch of video
Speaker 4: of Virginia's and everything else. You want like real stuff.
Speaker 4: And man, I'll tell you what. People are crazy? They
Speaker 4: really are. Do you know. I read a stat where
Speaker 4: social media where people try to upload vulgar material is
Speaker 4: like fifty percent of the time, genitals and all that. No, seriously,
Speaker 4: and they have to Philip, they have some Oh this
Speaker 4: is crazy. They have algorithms that block that automatically. You know. Now,
Speaker 4: now I'm serious. Did anyone see the sixty minute story?
Speaker 4: But no? Was it sixty minutes or Sunday morning about it?
Speaker 4: So what was it about?
Speaker 1: Oh?
Speaker 4: My god? So people I want to tell you call
Speaker 4: with problems, questions, complaints, please, this is the one you're
Speaker 4: gonna need help And we have a short month because
Speaker 4: Mark and I take some time off. Well that's not
Speaker 4: strange for Marquee takes time. Gosh, shut up. Anyway, that's
Speaker 4: a good thing. I love Marc and Suzanne. Empty nesters
Speaker 4: living it up. I love it. I love it. I
Speaker 4: love it.
Speaker 5: It is amazing that you're almost twenty years older than
Speaker 5: me and were the empty nesters.
Speaker 4: I know it. My God, and I have a daughter
Speaker 4: living here and I have a son just getting ready
Speaker 4: for cause I was so late. By the way, that's
Speaker 4: a whole different topic, being late and parenting. It was
Speaker 4: a great thing when they were younger. As they get older,
Speaker 4: I realized I probably should have started younger. Anyway, I
Speaker 4: was fifty two with my first child. But let me,
Speaker 4: let's talk about this. So we're talking about all kinds
Speaker 4: of things, and we're talking about videos and uploading and
Speaker 4: so there's an algorithm we call it now, we call
Speaker 4: it AI. Okay, it really was an algorithm, and AI
Speaker 4: is closely related to algorithms. So they hire people. What
Speaker 4: country was it, Oh, in Africa. They give people jobs
Speaker 4: in Africa. I'm not I swear to God, this is
Speaker 4: the truth. To do nothing but look at photographs and
Speaker 4: identify them. So they have to identify things like cars, plants,
Speaker 4: people OFFERINGI yeah, and that's all they do all day.
Speaker 4: They outline something and click what it is. But they
Speaker 4: also because of AI, the dark side is they have
Speaker 4: to look at every kind of sexual position and genitals
Speaker 4: and everything, I mean including pedophilia and stuff. Not because
Speaker 4: they're getting joy out of it, but they AI needs
Speaker 4: to learn. And of course social media want borrows from this.
Speaker 4: Everyone needs to know what not to put up there.
Speaker 4: So they literally have to identify images and these people
Speaker 4: were having psychological trauma. It was a whole story. It
Speaker 4: was right on the news. I mean I think it
Speaker 4: was sixty minutes. I really do think it was an
Speaker 4: incredible story about these people who have suffered emotional trauma.
Speaker 4: They're innocent Africans who who just live such a pure life.
Speaker 4: There they were in this village. They were so grateful
Speaker 4: for the work. They work over and over and over
Speaker 4: all day every day. They get paid. They get paid
Speaker 4: pretty well, I mean not like you know, they get
Speaker 4: paid pretty well for Africa and pretty well I guess.
Speaker 4: I'm not trying to say they're exploiting Africans, but what
Speaker 4: they're doing though, is they're getting high tech jobs where
Speaker 4: they had no jobs whatsoever. And these people have elevated
Speaker 4: themselves career wise. But they said it's taken for some
Speaker 4: of them a psychological scar when they have to see violence,
Speaker 4: because they do have to see violence and vulgarity, and
Speaker 4: they have to see car accidents and they have to
Speaker 4: see things where the line is drawn on what they're
Speaker 4: going to let on social media or what they're going
Speaker 4: to let people post, or what they're going to identify
Speaker 4: things as. Is that because Ai, for example, if you said,
Speaker 4: you know, give me some pictures of some good child porn,
Speaker 4: I mean, my God in Heaven, you know it filters,
Speaker 4: it won't even talk about certain political issues. But it
Speaker 4: has to have the input to know that. And I
Speaker 4: never dreamed that that input comes from people in Africa
Speaker 4: previewing this stuff. Mark, Is that amazing to you? It's crazy, man,
Speaker 4: They're literally previewing this stuff, but not, you know, like
Speaker 4: I said, for for real legit reasons. Yeah, no, I
Speaker 4: get it, but they because I often wonder how does
Speaker 4: AI learn things? But Mark, AI is spooky to me.
Speaker 4: It's scary to me. It's scary. I'm going to tell
Speaker 4: you things I just don't even Okay, it found things
Speaker 4: that I couldn't find searching and I know where to search,
Speaker 4: and it found answers. I'll give you a weird example
Speaker 4: later on ROBERTA, what is happening with you?
Speaker 8: Under the toolage of Wells Fargo?
Speaker 4: What happened?
Speaker 8: We had a fraudulent charge put on our account back
Speaker 8: in July on the twenty second or twenty third, I'm
Speaker 8: not sure was the exact.
Speaker 3: Date of it.
Speaker 4: Okay, And it was a.
Speaker 8: Plus dollars for an election?
Speaker 4: Oh? Now was it for a charge or in ach?
Speaker 8: It was an online purchase is what I was told.
Speaker 4: I get it. But was it an ach meaning with
Speaker 4: an electronic withdrawal out of your account? Or was it
Speaker 4: a credit card with Wells Fargo?
Speaker 3: I think it was on a debit card.
Speaker 4: A debit Oh, okay, go ahead, And it was seven
Speaker 4: thousand dollars charge in July on your debit Yeah, okay,
Speaker 4: keep going.
Speaker 8: Fighting ever since to get it removed, and I had
Speaker 8: no luck. They made a determination on.
Speaker 3: August first that it was it was that no fraud
Speaker 3: was found.
Speaker 9: Oh.
Speaker 8: They were multiple signing in and out on the app
Speaker 8: before and after the transaction.
Speaker 4: And when they signed in on the app. Do you
Speaker 4: have second party verification where they have to go to
Speaker 4: your cell phone and text you a code.
Speaker 8: Well, it hasn't performed like that. No, no, how when
Speaker 8: they said.
Speaker 4: You had multiple log ons, what did they mean by.
Speaker 8: That, Well, they didn't say too much. Like did my
Speaker 8: husband and checks all the time on the app. You know,
Speaker 8: let's see what's going on.
Speaker 4: Well, what I mean is this? What I mean is
Speaker 4: this they had They saw the charge, but they said
Speaker 4: there were multiple They determined there was no fraud because
Speaker 4: there were multiple sign ons and sign offs. So hold
Speaker 4: on to that thought. And I'm going to come back
Speaker 4: to you and then James, we'll talk to you about
Speaker 4: driving and something to do with crime. All of that
Speaker 4: coming up on the Troubleshooter Show. Three zero three seven
Speaker 4: one three talk seven one three eight two five five.
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Speaker 4: when you choose Frank durand the real estate Man dot
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Speaker 4: three nine two zero sixteen twenty two. Hi Tom Martino here.
Speaker 4: If you're streaming, you'll see the studio right there. And
Speaker 4: that's uh. That ugly guy with the hat is our guest, Chris.
Speaker 4: We love Chris. I'm just kidding. He's not ugly at all,
Speaker 4: not compared to Mark. He's a he's a model in
Speaker 4: the log and then Deputy Bow. My middle name's g
Speaker 4: Q guy in the studio. Deputy Bow's demand, let's see,
Speaker 4: now this is serious, it's charging and we got to
Speaker 4: get to the bottom of it. So I'm going to
Speaker 4: ask this simple question, Roberta. I need to know the
Speaker 4: part where they talked about the logging in and out
Speaker 4: and therefore it wasn't it wasn't fraudulent. Tell me what
Speaker 4: they mean.
Speaker 8: You know, I'm not sure.
Speaker 3: Because they really don't give me very many details.
Speaker 8: I asked, how do you determine if it's fraud or not?
Speaker 8: And they said, we can't share that, and I'm like, oh, I'm.
Speaker 4: Sure, catch catch everybody up real quick. What was the charge?
Speaker 4: Here's what happened. Roberta notices a seven thousand dollars draft
Speaker 4: from her account from a debit card and it was
Speaker 4: for an online purchase and went and this was back
Speaker 4: in July. Okay, okay, well she didn't do it. What
Speaker 4: did they say you purchase? By the way, they must
Speaker 4: know what you a bike and boulder for seven grand?
Speaker 10: Wow?
Speaker 4: Oh yeah, yeah, yeah, yeah, oh for sure, for sure,
Speaker 4: an e byte can be that seven grand for sure. Well, nowadays.
Speaker 5: I mean prior to Biden be in office, that bike
Speaker 5: was ninety nine dollars. Hey, so listen, Roberta, did you
Speaker 5: go to the store.
Speaker 3: I did not. I did speak to them right after
Speaker 3: it happened.
Speaker 4: And the store has video. I'm sure of the transact.
Speaker 4: Well now it's July. Who knows. But man, this is
Speaker 4: a lot of money and you're telling me from back
Speaker 4: then you you have no resolution. I mean they just
Speaker 4: basically said tough, right.
Speaker 3: Yeah.
Speaker 8: When I called initially, they say, oh, it was determined
Speaker 8: on August first that there was no fraudulent activity and
Speaker 8: we don't reverse that. And so I called dozens of
Speaker 8: times since then, requesting it to be escalated. There's a
Speaker 8: senior escalator department. I get on with them and they're like, well,
Speaker 8: they just tell me pretty much what I've already heard,
Speaker 8: no movement whatsoever. We've gone into the branch in person.
Speaker 3: They can't help.
Speaker 4: But if it is fraud and they say it's not fraud,
Speaker 4: I would want a determination, you know, I would sue
Speaker 4: them a small claims court for the seven grand tark
Speaker 4: Would that work? Boy? You could?
Speaker 5: And that's a hard one. I don't know if that's
Speaker 5: made for small claims. I don't know what proof she
Speaker 5: would have.
Speaker 7: So what about I think the store and by the way,
Speaker 7: I think you're lucky that the store is in Bolder,
Speaker 7: because I would add them to the lawsuit. I think
Speaker 7: they'd bear a lot of responsibility in this matter for
Speaker 7: processing a fraudulent charge to your account.
Speaker 4: That might actually be the better way to go. That's
Speaker 4: pretty smart to meet your you go, thank.
Speaker 7: You, and then both them to prove, you know, convincingly
Speaker 7: that you're the one that either showed up there in
Speaker 7: person or did this online.
Speaker 5: Now, they didn't use your pin number correct, They used
Speaker 5: it as a credit card.
Speaker 4: It was a debit card.
Speaker 8: I believe so because I have asked about that and
Speaker 8: I haven't had a straight answer on using this.
Speaker 4: Should what should we do with her right now?
Speaker 11: Should she go and do Hey, Tom, what about her
Speaker 11: filing a complaint? I know I'm going to have the
Speaker 11: organization wrong, but it's like the consumer protection whatever, oh.
Speaker 4: Consumer finance has to answer her Consumer finance Protection Bureau.
Speaker 7: That might result in valuable exhibits that you can use
Speaker 7: in your small claim suit against both of these defendants.
Speaker 4: And you never had the card out of your hand, right.
Speaker 8: No, my husband has had the card the whole time.
Speaker 4: You got to figure out a couple of things.
Speaker 5: One you got to figure out if it was swiped,
Speaker 5: if it was put in like over the internet.
Speaker 4: Did they actually walk in and buy it or they
Speaker 4: ordered it It.
Speaker 8: Was an internet purchase man line with a fake first
Speaker 8: name using our last name, and then they picked it
Speaker 8: up in the bike store the next day. And they
Speaker 8: should have asked for ID.
Speaker 3: The vehicle and the license plate, but they've not been
Speaker 3: able to track it down.
Speaker 4: Someone veh what are you talking about? Vehicle on? Who
Speaker 4: has a vehicle and license plate?
Speaker 8: The Boulder Police Department when I filed?
Speaker 4: How'd they get it? How'd they do that? Probably from
Speaker 4: a camera? Yeah yep, but how But but how did
Speaker 4: they did? They go to the store and the store
Speaker 4: had a camera and they tracked it down. Yeah, ye,
Speaker 4: they picked up Oh hold on, if they tracked down
Speaker 4: who bought a seven thousand dollars bike on your card?
Speaker 4: Why didn't they go and track the license plate to
Speaker 4: the person they have?
Speaker 8: They did a suspect lineup.
Speaker 3: The person in the at the store wasn't I Oh
Speaker 3: so they really?
Speaker 4: Well no, no, I'm going to give Boulder Police some
Speaker 4: credit for doing they did a lineup. For the result
Speaker 4: of the lineup, it was incorrect. The guy in the
Speaker 4: store cood Night identify who bought the bike because he's
Speaker 4: in cahoots with a buyer of the bike. That'd be weird. Well,
Speaker 4: that totally makes sense. That's why he didn't ask for
Speaker 4: a minute, can you get the identity of the person
Speaker 4: taking the small claims court? I would, I would add
Speaker 4: him as a third defendant. I would.
Speaker 5: Well, when the cops shook him down, did he have
Speaker 5: the bike or he just denied everything?
Speaker 3: I had any contact with the person.
Speaker 4: And wait, they had a lineup? You wait, wait, you
Speaker 4: just said they had a lineup. Was it a photo
Speaker 4: lineup or a real ROBERTA? Yeah, was it a photo?
Speaker 4: They made no contact? If they made no contact with
Speaker 4: the suspect, how did they have a lineup?
Speaker 8: I you know, I'm not one hundred per cent syuurre.
Speaker 8: I believe that they identified from the registration the owner.
Speaker 8: She did say a name, the detective, and then they
Speaker 8: presented that up at the bike store.
Speaker 9: They weren't able to choose correctly.
Speaker 4: It was what correctly? You deserve more answers, Roberta. They
Speaker 4: got the identity of the guy or the woman. Was
Speaker 4: it a man or woman? They got the identity.
Speaker 8: It was the man that had ordered online according to
Speaker 8: the phone calls that they received, and then the female
Speaker 8: picked it up at the store.
Speaker 4: And the female that picked it up at the store
Speaker 4: was she the registered owner of the car?
Speaker 3: I don't know all those details.
Speaker 4: Okay, you got to start researching this. You got dollars
Speaker 4: and I want Dmitri to help you contact Boulder and
Speaker 4: the bike store. Dmitri, I want you to take this.
Speaker 4: I'd be happy to I want you to take that.
Speaker 4: This is BS.
Speaker 12: I think if Roberta could take a copy of the
Speaker 12: Boulder Police report to the bank, they would reverse the
Speaker 12: charges because not necessarily, but the replace What did you
Speaker 12: do that?
Speaker 8: It is not closed yet, it is still open, but
Speaker 8: I have sent it and.
Speaker 4: I want to know listen, I want to know this.
Speaker 4: How did Boulder police approach the suspect and how do
Speaker 4: they determine that it's an unsure case. I want to
Speaker 4: know the identity so you can sue them civilly. You
Speaker 4: have a right to do that. I want to know
Speaker 4: why the bank determined it was not fraud. I want
Speaker 4: to know all of this, and you ever right to
Speaker 4: know all of this? Damn it? You ever? Right?
Speaker 10: True?
Speaker 4: I'm ticked off? Are you ticked off?
Speaker 3: Yes? For four months? Now?
Speaker 4: Well, Roberta, hang on, and sus she's getting the info
Speaker 4: to send to UH Deputy d here. Okay, hang on,
Speaker 4: and then we have a quick question for Chris. Chris.
Speaker 4: They want to know something on your shower conversions for
Speaker 4: nine eight eight eight okay, they want to know what
Speaker 4: materials do they get for that.
Speaker 6: So it's down to the studs and the subfloor. It's
Speaker 6: a BCI acrylic is the type of shower in the
Speaker 6: basic colors, a barn door, sliding shower door, new shower valve,
Speaker 6: new shower pan. Everything's acrylic and high quality. So all
Speaker 6: the way down to the studs and subfloor and then
Speaker 6: all new backer board and acrylic.
Speaker 4: But it's a conversion. It's not a building of one.
Speaker 4: If they had a tub, right, run that by me again.
Speaker 4: So okay, if they have a standalone tub, yeah, you're
Speaker 4: not going to do it right. It's for the conversion
Speaker 4: of the shob. I call it the top shower, so
Speaker 4: the hall the hull bath showers, so.
Speaker 6: You know there's still going to be in the ballpark.
Speaker 6: A lot of times we take out those sixty by
Speaker 6: forty two inch soaker tubs and we'll put a shower
Speaker 6: in that space. So it's a little bit bigger, it's
Speaker 6: a little more money, but you know, we're we're still
Speaker 6: in the ballpark money wise.
Speaker 4: Nine eight eighty. Okay, thank you very much for your
Speaker 4: three seven one three talks seven one three eight two
Speaker 4: five five. Please hang in there. James will take your
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Speaker 4: oh three nine two zero sixteen twenty two. Hi, Mark
Speaker 4: and I were having a discussion on this Saturday versus
Speaker 4: next Saturday, or this day versus next day. Because people
Speaker 4: always say this Saturday, they mean this coming Saturday. Next
Speaker 4: Saturday is the week after that. That's how people now.
Speaker 4: Mark said, no, that's not Mark says, that's not true.
Speaker 4: But I'm going to give you an example by going
Speaker 4: into an exaggeration. Here's what it is. Let's talk about
Speaker 4: if you do it like this, it might make more
Speaker 4: sense and it doesn't apply to years. You're right, Mark,
Speaker 4: it's weird. It applies today's If you say if you
Speaker 4: if I say, Mark, I'm going to take off next Friday,
Speaker 4: you would never believe that this coming car day, this Friday,
Speaker 4: I'd be off, would you? Sus never? I'm with you,
Speaker 4: Tom and advice. Okay, So now it's Thursday and I
Speaker 4: say to you, I'm taking off next Friday. Would it
Speaker 4: be the day after or would it be the next week?
Speaker 4: It would be the next week. So when I say next,
Speaker 4: it's next after this.
Speaker 5: So if you said I'm going to take off next year,
Speaker 5: does that mean you're taken off.
Speaker 4: Twice so that it doesn't apply to years? Didn't I? Well? Yeah,
Speaker 4: but okay, big deal. True colloquial use, we have it.
Speaker 4: It's common usage. It's gone. Sometimes things don't make sense
Speaker 4: in the English language due to common usage. By the way,
Speaker 4: every single every single language has its own kind of weirdness.
Speaker 4: But anyway, we got to go to James. He's really
Speaker 4: been waiting. James, go ahead, and Jay, you hang on, James,
Speaker 4: what's going on?
Speaker 9: Yeah?
Speaker 1: I may be asking this question too late. But can
Speaker 1: a person who is mentally incapable of defending themselves are
Speaker 1: aiding in their own defense, be found guilty.
Speaker 10: Of a crime.
Speaker 4: Well, let's ask Mark, Mark, can you be now? Now
Speaker 4: give me an example? Specifically? Yeah, yeah, what's going on
Speaker 4: in your case.
Speaker 1: My grandson last last year, last June, he graduated from school.
Speaker 1: Him and two of his friends were on their way
Speaker 1: to Albuquerque, New Mexico to get together with some of
Speaker 1: their friends down there who also graduated. There was an
Speaker 1: accident I don't know, twenty thirty miles south of Ratone
Speaker 1: where one young man was killed.
Speaker 4: Well wait, wait, wait was it was it? One young
Speaker 4: man with your grandson?
Speaker 1: No, my grandson. They he was critically injured, he was okay, Albuquerque?
Speaker 4: Okay, Now what I need to know is this, Here's
Speaker 4: what I need to know. There was an accident. Did
Speaker 4: it involve more than just the car your grandson was in.
Speaker 1: It's a bit of conflicting stories, but it's just one
Speaker 1: car that we know of.
Speaker 4: Just your grandson.
Speaker 1: I don't know why.
Speaker 4: Okay, So your grandson was with how many boys?
Speaker 1: Two other boys that no one knows. No one knows.
Speaker 4: What do you mean? No one knows he is he? Okay?
Speaker 4: Is he? Okay?
Speaker 1: Well he is now? But he stayed to like thirty
Speaker 1: days in a coma.
Speaker 4: Oh my god. Okay, So no one knows. No one
Speaker 4: knows the details. They just know that the car was
Speaker 4: wrecked and people were injured, right right, Okay, so what
Speaker 4: is what is? How does your question? How does your
Speaker 4: question pertain to this?
Speaker 1: At the scene of the crime, one young man with
Speaker 1: just bumped and bruises identified the police when they were there,
Speaker 1: they asked a young man that was that was it
Speaker 1: wasn't hurt very bad, asked who was driving? He identified
Speaker 1: the dead young boy was driving. Then during the police
Speaker 1: interview with the young man that survived, I mean bumped
Speaker 1: and bruises. Uh, he he said that he was driving.
Speaker 1: Then after then he identified my grandson as the driver.
Speaker 1: And my grandson couldn't defend himself because he stayed. He
Speaker 1: stayed like about thirty days in ICU in Albuquerque.
Speaker 4: Then okay, so, but but what's happening now is somebody
Speaker 4: being charged with anything.
Speaker 1: My grandson was charged and still is for.
Speaker 4: Okay, what is he charged, James or what is he
Speaker 4: charged with?
Speaker 9: Felony?
Speaker 1: Felony fell a little homosy felony. Okay, so we're charges
Speaker 1: against him because okay, his mother wouldn't let the detective
Speaker 1: from rec Tone talk to him in the hospital at
Speaker 1: the Craig Hospital there in Denver to bring trauma hospital.
Speaker 1: They said, if we don't talk to your grandson. We're
Speaker 1: going to accuse him of it.
Speaker 4: Okay.
Speaker 1: Now there are three attempts to talk to him. She refused.
Speaker 1: She got the doctors write them a letter. Thing you
Speaker 1: can't what's wait?
Speaker 4: Wait wait wait, what's this? Just just help me out, James,
Speaker 4: you're giving me. I just need quick answers. What's your
Speaker 4: grandson's first name, Ezekiel, Ezekiel? Okay, now that's her name.
Speaker 4: Here's what I want to know about Ezekiel. I want
Speaker 4: to know does he remember anything?
Speaker 9: No?
Speaker 4: Okay?
Speaker 1: Now, next thing he had his brain brain was pleading
Speaker 1: in four different okases?
Speaker 4: What is his meant? Hold on, bro? What is his
Speaker 4: mental state right now?
Speaker 1: I guess it's normal.
Speaker 4: I guess you just asked a question. Though, can someone
Speaker 4: who is mentally incompetent assist in their own defense? So
Speaker 4: why did you even ask that? If he's normal?
Speaker 1: Now, because because when they charged, when they when they
Speaker 1: after the fourth attempt to get the interview, I know
Speaker 1: Jolly were refused. He still doesn't remember what happened. He
Speaker 1: still there's a void in his memory. Okay, Jill doesn't
Speaker 1: know whether he was driving or not. And he'll admit that.
Speaker 4: You okay, remember, okay? Then now now now do the
Speaker 4: other boy?
Speaker 1: Now?
Speaker 4: Now they're one of the boys was killed, Is that right?
Speaker 4: And one is still alive?
Speaker 1: Yes?
Speaker 4: Okay, so there's just too alive from the accident. Ezekiel
Speaker 4: and his friend, right, okay, now right, the friend that's
Speaker 4: alive does not want to admit he was driving because
Speaker 4: that would get him in trouble. But did he Is
Speaker 4: he the one that said the dead guy was driving? Yes?
Speaker 4: And why did they determine that Ezekiel was driving?
Speaker 1: They have videotapes or they were interviewing Ezekiel's friend where
Speaker 1: he asked the police, am I going to get a
Speaker 1: puy for this accident? The police told him, like say
Speaker 1: it on video? He said, what I thought you said
Speaker 1: you weren't. Then he just dismissed it.
Speaker 4: I understand then, but but he said that he said
Speaker 4: the deceased boy was driving. Yes, Well, if he said
Speaker 4: the deceased okay, okay, listen, he was worried about a
Speaker 4: dui about himself. Then he said the dead guy was driving.
Speaker 4: Why did they conclude Ezekiel was driving? There's three of
Speaker 4: them and the guy said, I I was drinking. The
Speaker 4: other guy who died was driving. Why did they conclude
Speaker 4: it was Ezekiel.
Speaker 1: Because his friend changed his story?
Speaker 4: Well, he changed his story, but did he did he
Speaker 4: say Ezekiel was driving?
Speaker 1: Yes?
Speaker 4: Okay, So this witness, this witness first said, am I
Speaker 4: going to get a dui? Second said the dead guy
Speaker 4: was driving? And then third said Ezekiel was driving? Is
Speaker 4: that correct?
Speaker 1: That's correct?
Speaker 4: Well, I don't think they can get a conviction with
Speaker 4: a witness like that. Hold on a second, We're gonna
Speaker 4: get a criminal defense attorney on. I'm Tom Martino. Go
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Speaker 4: nine two zero sixteen twenty two. Hi Tom Martino, your
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Speaker 5: Now listen, we need to talk about We're gonna get
Speaker 5: We're gonna get one of our attorneys on Joela's air
Speaker 5: after the break.
Speaker 4: Yes, that that's a serious problem, James. So you hang on, Jay,
Speaker 4: you have a comment, Go ahead, Jay, come.
Speaker 1: I'll do my best to sound like Mark here. But uh,
Speaker 1: the a seven thousand dollars charge?
Speaker 8: Yeah, I think her husband got online and bought that
Speaker 8: for some Hucci coucie.
Speaker 1: He ain't saying nothing about Oh.
Speaker 4: Wow, never thought of that. That's some Ucci coucci. You
Speaker 4: really think so? Huh?
Speaker 1: It's sure as hell possible, isn't it.
Speaker 4: Yes, it definitely is. Wow, the old Hucci coucci. All right,
Speaker 4: Well that's okay. I'm gonna I'm gonna conclude that that's
Speaker 4: what happened. No, we're not. We're gonna help her out.
Speaker 4: Deputy D's working on it. If there's a Huci hoochie,
Speaker 4: He'll find it. We got more coming up on the
Speaker 4: Troubleshooter Show. Go with a sure thing Denver's Best roofer
Speaker 4: Excel Roofing dot com. You don't pay a cent until
Speaker 4: you're content. Please time for an insurance check up free,
Speaker 4: no obligation comparison call Compass Insurance Paying too much your
Speaker 4: coverage at dozens of insurance companies find out now three
Speaker 4: oh three, seven to seven to one help. You'll think
Speaker 4: you're his only customer when you choose Frank durand the
Speaker 4: real estate Man dot com to list your home with
Speaker 4: Remax Alliance three oh three nine two zero sixteen twenty two.
Speaker 2: Rift New need advice.
Speaker 4: So you don't have.
Speaker 2: Run anxiousness, Yeah, Shooter's gonna help. Come man, This is.
Speaker 4: The Troubleshooter Show. Now, Tom Martino, Hey, Tom Martino here,
Speaker 4: Welcome to the show. Three O three seven one three
Speaker 4: talk three oh three seven one three eight two five five.
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Speaker 4: We've had a couple of questions here, but I've been
Speaker 4: holding off on these texts. But I'll get to them
Speaker 4: right now and let me find it here are okay?
Speaker 4: So I had a text on you refer to a
Speaker 4: whole room bath and people refer to three piece, four piece,
Speaker 4: five piece bath. They want to know what that means.
Speaker 6: Yeah, so three uh, it's the basins, right, toilet, sink, shower,
Speaker 6: or tub. So a five piece bathroom is two sinks,
Speaker 6: a tub, a shower, and a toilet.
Speaker 4: So you just count each fixture basically. Yeah. Yeah, if
Speaker 4: it's got water in it or can hold water, that
Speaker 4: that's the piece.
Speaker 1: Do you do this?
Speaker 10: Okay?
Speaker 4: This is a true question.
Speaker 1: No.
Speaker 4: We're her Suzanne's cousin.
Speaker 5: We were at their house in Texas and their home
Speaker 5: builders and they have a urinal in their master bathroom.
Speaker 4: I love Is that more and more popular now?
Speaker 5: You know, we haven't seen much of that, but you
Speaker 5: see them, so when remodels, you generally aren't seeing them.
Speaker 4: No, but I did that Mark, you know I did
Speaker 4: that in one house ahead you did. Yeah, oh I
Speaker 4: didn't know that.
Speaker 6: Yeah, you see them in like a basement right where
Speaker 6: you're entertaining pool table and you know.
Speaker 4: But it's more Listen, it's way more work than you
Speaker 4: think it is because it needs a bigger water supply
Speaker 4: than your toilet.
Speaker 5: Oh yeah, that would make sense. Or you could just
Speaker 5: go with the trough with ice at the bottom, like.
Speaker 4: Yeah, the God. Anyway, let's go to the phones. We
Speaker 4: got Joe Lazara, a criminal defense attorney. I talk about
Speaker 4: Joel Joe all the time, and unfortunately Joe this time
Speaker 4: of year. Really, I mean, no matter how much you
Speaker 4: warn people and you know, they get DUI's, or they're
Speaker 4: they're they're at a they're at a party after work,
Speaker 4: they take an extra drink, or they think, you know,
Speaker 4: they're gonna pull over, or even some some sit in
Speaker 4: their car in a parking lot and get a DUI.
Speaker 4: I mean, it's all kinds of crap that can happen.
Speaker 4: And and you know, again, uh, that's what Joe does
Speaker 4: in addition to other crimes, and you should never try
Speaker 4: to do it alone. I'll give you this contact Infhon
Speaker 4: in a minute. But Joelasara, this is an interesting question.
Speaker 4: In general. Basically, this sounded like a weak case if
Speaker 4: the granddad was telling it as it was. But let's
Speaker 4: put it this way. Three boys are on a trip.
Speaker 4: Let's just say Tom, Dick, and Harry, and Harry's killed
Speaker 4: in an accident. Tom and Dick. Tom went into a
Speaker 4: coma and Dick survived. And he says that the dead
Speaker 4: guy was driving Harry. Then he changed his mind and
Speaker 4: he said, no, am I going to get a deui
Speaker 4: And the guy said, well, not if you weren't driving.
Speaker 4: He says, well, Tom was driving. Supposedly, this is what
Speaker 4: happened in the interviews. To me, it sounded like a
Speaker 4: weak case. Now, to make another note, it was Tom's
Speaker 4: grandmother's car. It's logical he'd be driving his grandmother's car.
Speaker 4: But then again, I've been on road trips where we
Speaker 4: all take turns driving. So in general, if all boys
Speaker 4: were unconscious, well, one was badly injured at the accident,
Speaker 4: he wasn't unconscious. The other one died and the other
Speaker 4: one was in a coma. How do they reconstruct the accident?
Speaker 4: And why did they care who was driving? How did
Speaker 4: they even know it was reckless? For all they know,
Speaker 4: a deer could have come out. They determined criminally negligent
Speaker 4: homicide for the boy that was supposedly driving. How do
Speaker 4: they reconstruct an accident? And why do they go for
Speaker 4: criminal charges? But there's also a second layer to it.
Speaker 4: Joe the DA made a deal with them that he
Speaker 4: would get But let's not get to the deal. Yeah,
Speaker 4: I just want to do this first, Like, does that
Speaker 4: sound like a weak case to you that they could
Speaker 4: nab it on any of those two surviving boys? It is.
Speaker 10: It's kind of interesting because usually when you roll up
Speaker 10: on an accent, see the driver's still seated within the
Speaker 10: you know, the driver's section, and so at this point
Speaker 10: obviously there's they're all removed or ejected or something to
Speaker 10: that effect.
Speaker 4: Well, let's ask James, James. Let's ask James that the granddad, James,
Speaker 4: did the rescue workers or first responders mentioned who was
Speaker 4: in the driver's seat or were they all ejected?
Speaker 1: They were all ejected, And the police said that since
Speaker 1: they assumed that the dead boy was driving, they did
Speaker 1: no investigation. They they themselves said.
Speaker 4: That why did they assume the dead boy was driving?
Speaker 1: Because the other young my grandson's friend pointed out that
Speaker 1: the dead boy was driving, so they did.
Speaker 4: He was the one that was still He was the
Speaker 4: one that was still conscious but dazed at the accident. Okay,
Speaker 4: got it, Joe. So to me, it sounds here's what
Speaker 4: it sounds like. To me, Joe, it sounds like an
Speaker 4: overly eager prosecutor tricked the kid into a deal. Because
Speaker 4: he said, your friend said you were driving. So did
Speaker 4: that second driver James change his story and said that
Speaker 4: your grandson was driving.
Speaker 1: Yes, when they accused him of driving, he accused my
Speaker 1: grandson of driving. He changed.
Speaker 4: Now if it's he said, she said, and they can't.
Speaker 4: To me, Joe, it would have sounded like you could
Speaker 4: have gone in there by the way and done something.
Speaker 4: I'm serious now when I say this, this is the
Speaker 4: this is the weakest of all cases. James. Did your
Speaker 4: son Did your grandson have a defense attorney?
Speaker 1: Yes, fifty thousand dollars dollars and and.
Speaker 4: And did a plea deal. Yes, it never went to court.
Speaker 1: Believe believe no, the district attorney and my son my
Speaker 1: grandson's lawyer said, there was no chance for us to
Speaker 1: win in rattone, New Mexico. The judge told us that
Speaker 1: he would not win if he went to trial. So
Speaker 1: they made a plea deal. Then they changed the plea deal.
Speaker 4: Well, hold on, they didn't change. No, they they didn't
Speaker 4: change the plea deal. The prosecutor said. The prosecutor said,
Speaker 4: it would be on your record for eighteen months, and
Speaker 4: you'd be on probation for eighteen months and then it
Speaker 4: would be gone, right, James, that's correct, correct, But as
Speaker 4: it turned out, the judge came back with five years
Speaker 4: probation and he wasn't going to expunge the felony. Have
Speaker 4: you ever heard of that, Joe? First of all, have
Speaker 4: you ever heard of eighteen months probation and then expunging
Speaker 4: a charge or a year probation and expunging the charge.
Speaker 10: Yes, on more minor incidents, you know, something like the
Speaker 10: Eigenhonasiders something of That's where you generally don't see deferreds.
Speaker 10: And if you do see it deferred, that's part of
Speaker 10: the agreement that unless he's assuming he's an adult or
Speaker 10: eighteen and over, he usually would plead and it's a
Speaker 10: stipulated defer judgment, which means the court either accepts it
Speaker 10: or doesn't court accepts it. It's a deferred if the
Speaker 10: court rejects it, and then you have to go back
Speaker 10: to the bargaining table. But for the judge completely changed that.
Speaker 10: It seems to say, hey, the DA is just making
Speaker 10: a recommendation. Hey, we're going to recommend eighteen months probation.
Speaker 10: Judge does something different and.
Speaker 4: It's too late now anyway, rights, the kid has a
Speaker 4: felony on his record and he's on probation for five years.
Speaker 10: Yeah, I mean, unless it was a stipulated sentence, yes,
Speaker 10: I mean absolutely. He's kind of soo because he was
Speaker 10: represented by a lawyer Joe.
Speaker 5: Typically, if you get offered a deal from the DA
Speaker 5: and you accept the deal, like in this case, it's
Speaker 5: eighteen months or whatever the guy was trying to say,
Speaker 5: and then the judge doesn't want to do that, do you?
Speaker 5: Typically can you change your mind then and go to court,
Speaker 5: or once you agree to the deal, you agree to it.
Speaker 5: It's done, even if the deal changes.
Speaker 10: So usually what they do the DNA does is make recommendations.
Speaker 10: Some of the judges will say, have accepting this, this
Speaker 10: is what I want to do. But usually they're making recommendation.
Speaker 10: It's up to the judge composed a sentence. You are
Speaker 10: taking risks. That's where you're relying on your attorney to
Speaker 10: make a good argument and to convince the judge otherwise.
Speaker 10: But yeah, a lot of times you're pleading. The DA
Speaker 10: may recommend a particular sentence, but the judge can do
Speaker 10: whatever the heck he wants to do.
Speaker 4: Yeah, that's kind of it seems unfair, doesn't it?
Speaker 9: Tom?
Speaker 4: In a lot of ways? You absolutely Isn't that really
Speaker 4: what happened to?
Speaker 1: Uh?
Speaker 4: Who was the comedian? He'll cause me?
Speaker 5: Yeah, you'll cause the DA said, will never charge you
Speaker 5: criminally if you pay these people, and then a new.
Speaker 4: D not if you pay them, if you're deposed and
Speaker 4: you tell the truth, it won't have criminal criminal ramifications.
Speaker 4: Do you remember that, Joe?
Speaker 5: Yeah, then a new DA comes in and says, ah,
Speaker 5: you know what, I don't care what the old DA says.
Speaker 4: We're throwing you in jail. That's what That's exactly right.
Speaker 10: Yeah, And it's unfortunate because on his case, this the
Speaker 10: staff case, you would think they do more of an investigation.
Speaker 10: I mean, they should have taken the black box, investigated
Speaker 10: a fingerprints being prints are going to show who's behind
Speaker 10: the wheel, lots of different parts of the investigation that
Speaker 10: he could ever should have done.
Speaker 1: I like that he did.
Speaker 9: No.
Speaker 4: I think Joe, a more aggressive attorney would have fought
Speaker 4: this or would have called their bluff. I mean saying, look,
Speaker 4: you got a kid dazed at the scene, who first
Speaker 4: told workers the dead guy was driving. Then they threatened
Speaker 4: him that if he was driving, he's in trouble, so
Speaker 4: he's going to go. I mean, I could never see
Speaker 4: a jury coming to a conclusion with these facts.
Speaker 10: No, Yeah, it's questionable.
Speaker 4: Raises a lot of doubt. James. I'm sorry man, your son.
Speaker 4: In my opinion, your grandson could have had better defense.
Speaker 4: I mean, but it's over, bro. When was this conviction recorded.
Speaker 1: Last week?
Speaker 4: Hey, oh oh oh, Joe last week.
Speaker 9: There's a chance he might.
Speaker 1: I believe there's I believe, excuse me, I believe they're
Speaker 1: still working the details out of the five years and
Speaker 1: a permanent felony. But like I say, my grandson to
Speaker 1: this dage, does none remember whether he was driving or not?
Speaker 1: You know, we're not.
Speaker 4: And the other kids remember, Well, if he doesn't remember that.
Speaker 4: Then they only had the other guy to go on,
Speaker 4: and the other guy changed the.
Speaker 3: Story exactly it might be worth and told us hold on, go.
Speaker 4: Ahead, Joe. What are you going to say, James, hang on?
Speaker 4: Please just hang on, Joe, go ahead.
Speaker 10: It might be worth paying an attorney, different attorney in
Speaker 10: New Mexico to look at the case, to not only
Speaker 10: look at the plea bargain, to see if it's you know,
Speaker 10: the paperwork to stipulations or recommendations. But maybe they can
Speaker 10: with draw the plea. It's a little harder to withdraw
Speaker 10: flea after you lead guilty in our sentence, it's out there.
Speaker 10: But I think paying another attorney few undred bucks to
Speaker 10: look at it and have peace of mind would be
Speaker 10: well worth it.
Speaker 1: Well, that would be worth it. But like I said,
Speaker 1: this man charged this fifty thousand dollars, which I took
Speaker 1: most of it out of my retirement. Oh my good,
Speaker 1: and he our attorney from I call our attorney. He
Speaker 1: didn't want to take the chance that we would even
Speaker 1: have a chance. In Ratton, New Mexico. We tried to
Speaker 1: get it moved to Santa Fe. The judge don't know,
Speaker 1: but why why why?
Speaker 4: The doubt is doubt whether it's for Tone or Santa Fe,
Speaker 4: what difference does that make? Well, he doesn't know. He's
Speaker 4: just sociating to the attorney. It's not like it's a
Speaker 4: local kid that was killed.
Speaker 1: Seriously, but the district attorney said that if we go
Speaker 1: to a trial, which I wanted to do, but my
Speaker 1: grandson was too scared to. He said, the judge, the
Speaker 1: district attorney, and all the jurors are all friends and
Speaker 1: neighbors in that little town. They're not going to go
Speaker 1: up against the district attorney and the judge.
Speaker 4: So we figured, Joe, what do you believe stuff like
Speaker 4: that happens?
Speaker 1: Joe?
Speaker 4: Do you believe stuff like that?
Speaker 10: Herbert?
Speaker 1: We didn't have a judge, James.
Speaker 4: Please hang on, bro when I ask a question of
Speaker 4: the other guy, just hang on for a second. Joe,
Speaker 4: what do you think about that kind of stuff? Yeah?
Speaker 10: I mean none of the kids are from Ritton, from Albertquerque,
Speaker 10: so there's really no they're not even.
Speaker 4: From Albutquerque, are they are? They they're from Denver.
Speaker 1: I think they're Colorado, Yes, yes, yeah, even more so.
Speaker 10: I mean, so there's no connection to the children, especially
Speaker 10: the one that died, So right, I think there's any
Speaker 10: inherent bias.
Speaker 4: I mean, I look at it's it's water under the bridge.
Speaker 4: I mean, there's nothing you can do about it right now. Well, James,
Speaker 4: you can have another attorney look at it. We're bounds
Speaker 4: for appeal, Joe. It's tough.
Speaker 10: I mean, only if there's an effective assistance and some
Speaker 10: different things like that. I think just having an attorney
Speaker 10: look at the plea paperwork and I'm trying to understand
Speaker 10: that batter, or going to his attorney and saying, hey,
Speaker 10: explain this to me, because I think a lot of
Speaker 10: times there's a lot of confusion. I'd defend it.
Speaker 4: Yes there is.
Speaker 1: I don't know.
Speaker 4: Man, I'm so sorry for you. James. This is terrible.
Speaker 4: And you took fifty grand out of your retirement. I
Speaker 4: really this is terrible. Now, look the good news your son,
Speaker 4: your grandson doesn't have jail.
Speaker 1: You know.
Speaker 4: Yeah, it's true true, I mean you know, and and
Speaker 4: was he also find James?
Speaker 1: Not so far?
Speaker 4: Are there any civil Are there any civil lawsuits coming
Speaker 4: from the deceased boys family?
Speaker 1: No, not that we know of.
Speaker 4: We know of it. Well, brace yourself, Joe. I would
Speaker 4: be shocked if that boy's family does not sue, Joe,
Speaker 4: this is bo Have you ever came hold on? We
Speaker 4: got to take a break. We can't even continue this.
Speaker 4: But here's the deal. Let's keep Joe on. I wanted
Speaker 4: to ask questions this civil Joe's done civil cases, and
Speaker 4: I'm telling you I can feel a lawsuit coming. Also, James,
Speaker 4: I want to know what kind of insurance was on
Speaker 4: the car? Hold on. We'll talk about that coming up.
Speaker 4: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 4: dot com. You don't pay a cent until you're content.
Speaker 4: Time for an insurance check up free, no obligation. In comparison,
Speaker 4: call Compass Insurance paying too much your coverage at dozens
Speaker 4: of insurance companies find out now three oh three seven
Speaker 4: seven to one help. You'll think you are his only
Speaker 4: customer when you choose Frank durand the real estate Man
Speaker 4: dot com to list your home with Remax Alliance three
Speaker 4: all three nine two zero sixteen twenty two. Hi Tom
Speaker 4: Martino here three all three seven to one to three
Speaker 4: talk seven one three eight two five five Joela's Era
Speaker 4: Criminal defense attorney Mark you had some well, we've got
Speaker 4: listen real quick.
Speaker 5: We have got some holidays coming up, you know, between
Speaker 5: Christmas and New Year's. I bet Joe gets really busy
Speaker 5: with duuys and Colorado. I just saw the other day
Speaker 5: is going to do some checkpoints. So I wanted to
Speaker 5: ask some basic questions, like, Joe, if you come up to.
Speaker 4: A checkpoint, do you have to go through the checkpoint?
Speaker 5: And if they ask you if you're drinking and you
Speaker 5: were leaving a party and had a beer. Let's say
Speaker 5: you just had one beer, do you tell them I
Speaker 5: just had one beer. I mean, I want to hear
Speaker 5: real legal advice from you on checkpoints. How they work?
Speaker 5: Do you have to go through them? And if a
Speaker 5: cop asks you a question, what do you say?
Speaker 4: Yeah?
Speaker 10: With regards to checkpoints, one, they have to be posted
Speaker 10: and you'll receive notice, so you do have the opportunity
Speaker 10: to turn and avoid the checkpoint.
Speaker 4: What do you mean they have to be posted, Joe,
Speaker 4: I don't understand what you mean.
Speaker 10: So they'll have to have a big sign that says
Speaker 10: a DUI checkpoint ahead to the checkpoint and giving you
Speaker 10: enough opportunity to turn and avoid the checkpoint.
Speaker 5: Boy, you'd have to really, you'd have to be really
Speaker 5: drunk not to turn right. I mean That's the craziest
Speaker 5: thing ever, Joe, do they when you turn? Is that
Speaker 5: reasonable cause to pull you over?
Speaker 4: No?
Speaker 10: But I've seen police officers sit there and obviously they're
Speaker 10: looking for any type of traffic in fraction, So why turn?
Speaker 10: Failing to signal different things like that so that will
Speaker 10: give them the reasonal suspicion. But then if you do
Speaker 10: go through a checkpoint, the first question they ask is
Speaker 10: have you been drinking? And once you admit yes, even
Speaker 10: if it's one beer, they're going to direct you to
Speaker 10: pull over, and then they're going to do roadsides on you.
Speaker 10: And now it starts the investigation, you know.
Speaker 4: Okay, So Joe, on this case with James, don't you
Speaker 4: smell a civil suit coming? I mean, wouldn't you be
Speaker 4: shocked if it didn't?
Speaker 10: Yeah, I would be really shocked at I think the
Speaker 10: family of the deceased boy, well, the fact that they
Speaker 10: now have a conviction that makes this the both case
Speaker 10: a little easier. They're going to sue not only the
Speaker 10: boy his parents, but grandma as well.
Speaker 4: Are you allowed to bring in the criminal part as
Speaker 4: part of your evidence.
Speaker 10: I can't speak about Arizona, but in some states yes
Speaker 10: you can. But obviously it creates that presumption of negligence there.
Speaker 4: And now, okay, so James, do you guys on that
Speaker 4: car have good insurance?
Speaker 1: The boys accepted twenty five thousand dollars from the car insurance.
Speaker 4: As full and vital settlement, so they can't go after him,
Speaker 4: can they, Joe? Most likely?
Speaker 10: Wow, if they accepted twenty five thousand dollars and signed
Speaker 10: a release releasing everyone of liability, Yeah, they're done with
Speaker 10: her twenty five.
Speaker 4: Grand Let me ask you some James, what kind of
Speaker 4: insurance did you have on the car? Probably that was
Speaker 4: your limit, right it was?
Speaker 1: It was, Yes, it was twenty five thousand dollars, but
Speaker 1: it's from me his grandmother from the other side.
Speaker 4: Oh okay, okay, okay, okay. And let me assume then
Speaker 4: that this boy that was presumed driving your grandson and
Speaker 4: his parents are not rich. No, okay, you know, Joe,
Speaker 4: they made a decision there. You know what I'm saying.
Speaker 5: They took the low hanging fruit because you know, what
Speaker 5: else are they going to do?
Speaker 1: Right?
Speaker 10: And then sometimes you can judgment, but you can't collect them.
Speaker 4: Well, James, I don't know, man, I don't know how
Speaker 4: much you want to fight thing. But Joe, this felony.
Speaker 4: You've helped people before. Is this a terrible felony to have?
Speaker 13: Is it?
Speaker 4: I mean it's going to affect him, isn't it.
Speaker 9: It will.
Speaker 10: Any type of felony will affect you with future employment
Speaker 10: and driving jobs, different things like that. It will always
Speaker 10: come back to haunt him. The nice thing is he's
Speaker 10: not in jail. He's not in prison because he could have.
Speaker 10: If he was in fact driving, he very well could
Speaker 10: have been in prison.
Speaker 4: Now you can go for an expungement after a certain
Speaker 4: amount of time, right, Joe.
Speaker 10: Yeah, there are situations and types of felonies that can
Speaker 10: be expunged or sealed or.
Speaker 4: Oh this is not one. This is unlikely one of them.
Speaker 10: It's hard to say what because this is a New Mexico.
Speaker 4: Okay, it's tough to say.
Speaker 10: He would have to talk to somebody.
Speaker 4: But in Colorado, would it be tough for a criminally
Speaker 4: negligent homicide.
Speaker 10: Yeah, it would get removed and all I could have.
Speaker 4: Okay, James, thank you for calling. I wish we had
Speaker 4: better news for you. Lazara Legal la zz are a
Speaker 4: hold on while we have Joe, hold on one more thing, Joe,
Speaker 4: not on the political side of it.
Speaker 5: But on the legal side, when we talk about this
Speaker 5: part and Biden did the other day that apparently covers
Speaker 5: anything he did in that time frame, like a ten
Speaker 5: year time frame, even crimes they didn't know. He still
Speaker 5: can't get in trouble for. Is that how you understand this?
Speaker 4: Yeah?
Speaker 10: If one covers anything and everything.
Speaker 4: God, that's an amazing thing. Yeah.
Speaker 10: So if he did something a month ago, it's covered
Speaker 10: as well.
Speaker 4: Jeez, okay, Lazzar Lazara Legal three OZHO three four sixty
Speaker 4: two hundred four two nine six two zero zero. Put
Speaker 4: that away in your wallet and I hope you never
Speaker 4: need it. And please designated drivers. He has enough business,
Speaker 4: trust me, he doesn't need yours. We have more coming up.
Speaker 4: Then we're gonna talk to Evelyn about an eight year
Speaker 4: old girl, her daughter assaulted by a teacher. More on
Speaker 4: that coming up. Go with a sure thing Denver's best
Speaker 4: roofer Excel roofing dot com. You don't pay a cent
Speaker 4: until you're contenth time for an insurance checkup free no obligation.
Speaker 4: In comparison, call Compass insurance paying too much your coverage
Speaker 4: at dozens of insurance companies. Find out now three oh
Speaker 4: three seven to seven to one. Help You'll think you're
Speaker 4: his only customer when you choose Frank durand the real
Speaker 4: estate man dot com to list your home with Remax Alliance.
Speaker 4: Three oh three nine two zero sixteen twenty two. Hi
Speaker 4: Tom Martino, your troubleshooter. Three oh three seven to one
Speaker 4: three talk three oh three seven one three three eight
Speaker 4: two five five. Let's go to the phones. And I
Speaker 4: want to take Evelyn about our eight year old daughter.
Speaker 4: This sounds terrible, ugh, so let's talk about it. What
Speaker 4: is going on? Evelyn?
Speaker 9: Good morning?
Speaker 13: How are you today?
Speaker 4: I'm doing good. I hope you are. What's happening?
Speaker 9: Okay?
Speaker 14: So my story consists of my year old daughter as
Speaker 14: a special students?
Speaker 4: How old is she?
Speaker 9: Eight years old?
Speaker 4: Okay?
Speaker 14: On Wednesday, November twentieth, during school hours, which is eight
Speaker 14: am to three point thirty, there was an incident that
Speaker 14: I was not informed of.
Speaker 4: And wait wait, wait when did you say this happened?
Speaker 4: How long ago?
Speaker 14: On the twentieth of November?
Speaker 4: Okay? Got it? Okay? Got it?
Speaker 3: Okay?
Speaker 14: I was not informed the day the incident occurred. Uh,
Speaker 14: nor my father and my sister had picked up because
Speaker 14: both of my children's there, they were picked up and
Speaker 14: no faculty member mentioned anything about the incident to them
Speaker 14: or myself.
Speaker 4: What is the incident?
Speaker 14: The incident is when I got the information from my daughter,
Speaker 14: is her special A teacher pushed, splashed, shoved her on
Speaker 14: the track and she fell out of her school chair
Speaker 14: onto the ground on her back.
Speaker 4: Now, hold on a sec Your eight year old student
Speaker 4: told you this, yes, and why did she say it happened?
Speaker 3: So I asked her.
Speaker 14: And I didn't get the information honestly until Thursday evening
Speaker 14: when I picked her up from school. I was not
Speaker 14: aware of anything that occurred the day prior. On Wednesday,
Speaker 14: I asked her, you know, how is your day going, honey?
Speaker 14: Is there anything that you need to tell me that
Speaker 14: happened in school? And she told me that her teacher
Speaker 14: hurt her, And I said, well, I don't understand.
Speaker 9: Explained?
Speaker 14: So she told me she was sitting at her desk
Speaker 14: drawing something on a piece of paper with the marker.
Speaker 14: The teacher through the papers, which upset my daughter, so
Speaker 14: she threw she talked it marker. So I asked her, well,
Speaker 14: maybe the teacher got upset because the marker did the
Speaker 14: marker hit a student. Did it hit another adult in
Speaker 14: the classroom? Did it break anything? She said, all it
Speaker 14: did was hit a picture on the wall.
Speaker 4: Because okay, but but even if okay, but no matter
Speaker 4: what I mean, he shouldn't shove her. He literally shoved
Speaker 4: her in the chest a little girl.
Speaker 8: Oh it's a lady.
Speaker 14: And yes, that according to my daughter, that is what happened.
Speaker 14: And I had her play it out for me and
Speaker 14: show me exactly how it was done.
Speaker 4: And I asked her, was it it was like a shove,
Speaker 4: like like, hey, get out, get away from that, or
Speaker 4: I mean did okay? And then when she fell, was
Speaker 4: it reported? Did your daughter go to the office or
Speaker 4: what happened then?
Speaker 15: So that's the thing.
Speaker 14: That's why I'm calling you, sir is because it was
Speaker 14: not reported to me immediately first and formal. She's a minor,
Speaker 14: it's of course ability to contact me.
Speaker 4: But was she given any attention?
Speaker 10: I do not know.
Speaker 14: They will not release that information to me.
Speaker 4: Okay, what does your daughter say? Does your daughter say
Speaker 4: she got back in her chair and the rest of
Speaker 4: it was just normal or what did your daughter have
Speaker 4: to say?
Speaker 14: She said that the teacher kneeled over her after she
Speaker 14: was on the floor and told her that she shouldn't
Speaker 14: be kicking teachers.
Speaker 13: So, if I can.
Speaker 14: Backcheck a little bit, after she fell on the floor,
Speaker 14: my daughter started side sleeping her leg back and forth,
Speaker 14: as if I'm assuming it's a protection mode for her
Speaker 14: for the teachers got away from her. The teacher kneeled
Speaker 14: down and told her she shouldn't be kicking teachers.
Speaker 4: Okay, Now you said she's a special ed student, and
Speaker 4: I just have to ask this. Can she recall accurately
Speaker 4: what happened? I mean, is she how? What are her
Speaker 4: special needs?
Speaker 14: So she has a speech delay and she has ADHD.
Speaker 14: I'm currently on a wait list for Children's Hospital for
Speaker 14: her to get other diagnoses done on her, which we're
Speaker 14: unaware of. So that is all that I know currently
Speaker 14: about her. She had a speech delay and the ADHD,
Speaker 14: and she's currently going to therapy right now as well.
Speaker 4: Okay, so what does the principal say? I mean, obviously
Speaker 4: you contacted the school after your daughter told you.
Speaker 14: The principal called me the at eight fifteen Thursday morning,
Speaker 14: asked me if I was aware of the incident that occurred,
Speaker 14: and I was just blindsided.
Speaker 4: Okay, so did hold on? So the principal called you.
Speaker 4: Before you called them, you found out about it that Wednesday.
Speaker 14: Right, No, sir, the incident took place Wednesday, and I
Speaker 14: was informed by the principal there was an incident that
Speaker 14: occurred Thursday morning. I was not aware at all Wednesday
Speaker 14: at all.
Speaker 4: But your daughter Wait, wait, hold on on. Your daughter
Speaker 4: told you on Wednesday.
Speaker 14: No, sir, she told me Thursday morning, Thursday afternoon, after
Speaker 14: pick up, and.
Speaker 4: She told you what happened yesterday, Yes, the day prior, okay.
Speaker 4: And then the principal called you Thursday after you picked up. Oh,
Speaker 4: Thursday morning, before you picked up your daughter. Yes, yes,
Speaker 4: and he said something happened that morning. He was mistaken.
Speaker 4: He meant the previous morning.
Speaker 3: No, he said.
Speaker 14: He asked me if I was aware of the incident
Speaker 14: that had occurred the day prior.
Speaker 13: Oh, okay, Wednesday, and I said no.
Speaker 14: No one has contacted me or the first person to
Speaker 14: mention that.
Speaker 4: So when you went to pick up your daughter, you
Speaker 4: had knowledge of the incident, and that's why you.
Speaker 14: You said find out until Thursday pick up when I
Speaker 14: walked her out of the school and started questioning her
Speaker 14: because the school did not give me any.
Speaker 4: Sort of you Okay, correct me, Evelyn. I'm sorry, but
Speaker 4: if we're going to help you, I need to have
Speaker 4: these details exact. I thought you said the principal called
Speaker 4: you Thursday morning. Yes, yes, okay, and you picked up
Speaker 4: your daughter after the principal notified you, and.
Speaker 14: That was Thursday at after school.
Speaker 4: I get it. But when I said, then, when you
Speaker 4: picked up your daughter, you had knowledge of the event,
Speaker 4: and that's why you asked about the details, you knew
Speaker 4: about the event when you picked up your daughter Thursday.
Speaker 14: No, sir, I did not know until I picked her up,
Speaker 14: and I questioned her myself.
Speaker 4: Okay, okay, okay, hold on, am I just tell me
Speaker 4: where I'm wrong? Guys, No, seriously, I'm serious. Now tell
Speaker 4: me where I'm wrong. She said the principal called her
Speaker 4: on Thursday morning before she picked up her kid. Then
Speaker 4: she said she picked up her child after that, but
Speaker 4: knew nothing about the incident. Did she just say that
Speaker 4: or am I credit? Did she just say that? It's
Speaker 4: hard she wanders a little bit. But we got a break.
Speaker 4: Let's but did Okay, I got to take a break, Evelyn.
Speaker 4: So when you picked up your daughter on Thursday, you
Speaker 4: had already been informed by the principle. That's a simple
Speaker 4: yes or no.
Speaker 15: Uh.
Speaker 3: Oh.
Speaker 14: He informed me was that there was an incident, but
Speaker 14: he did not have details to get.
Speaker 9: Oh.
Speaker 4: I didn't ask if you had detail, but you knew
Speaker 4: about the incident though, and then your daughter gave the details.
Speaker 4: Is that correct? I just need to know that before
Speaker 4: we contact the school, Yes, sir, Yeah, Oh good, Okay,
Speaker 4: Now we need to know what they're doing about it.
Speaker 4: After this, go with a sure thing Denver's Best roofer
Speaker 4: Excel Roofing dot com. You don't pay a cent until
Speaker 4: you're content of time for an insurance check up free,
Speaker 4: no obligation. In comparison, call Compass Insurance paying too much
Speaker 4: your coverage at dozens of insurance companies find out now
Speaker 4: three all three seven seven to one help. You'll think
Speaker 4: you're his only customer when you choose Frank durand the
Speaker 4: real estate Man dot com to list your home with
Speaker 4: Remax Alliance three all three nine two zero sixteen twenty
Speaker 4: two everything. Hi, Tom Martine, your troubleshooter three all three
Speaker 4: seven one three talk now. This is a terrible situation.
Speaker 4: I'd be so pissed off if my daughter said the
Speaker 4: teacher pushed me to the and I fell off my chair.
Speaker 4: I'd be so upset now the UH of course, the
Speaker 4: UH principal call, but gave no details. I think. By
Speaker 4: the way, Evelyn, when the principal did call, did you
Speaker 4: ask about details or did you figure I'll just talk
Speaker 4: to my daughter.
Speaker 14: No, Sir, I asked if he had any details. He
Speaker 14: said he couldn't give me any information because he was
Speaker 14: notified after school hours later on in the evening and
Speaker 14: he was still trying to gather details himself.
Speaker 4: Okay, do they deny anything that your daughter said?
Speaker 14: So they don't know anything that I knew until yesterday.
Speaker 14: I sent an email out to the principal with all
Speaker 14: the details, the superintendent and the school board, and I
Speaker 14: got a response this morning from the principal. I asked
Speaker 14: him if I could have a meeting with him tomorrow
Speaker 14: morning at eight am, and he responded, yes.
Speaker 9: He's the available.
Speaker 14: So they didn't know anything that I knew until actually
Speaker 14: today because I did not release any mas, I wasn't
Speaker 14: getting information from them as well.
Speaker 4: So you could get a positive result and have this
Speaker 4: teacher talk to or disciplined or I don't know, like
Speaker 4: what do you want?
Speaker 14: I want justice?
Speaker 1: For my daughter.
Speaker 14: I need to know why this teacher put hands on
Speaker 14: my child?
Speaker 3: Why was I not notified immediately? Why am I not
Speaker 3: getting any answers?
Speaker 4: Yeah, I'd like to know how how did the principal
Speaker 4: find out?
Speaker 14: He would not disclose that information to me either, sir.
Speaker 14: He just said he was notified after school hours later
Speaker 14: on in the evening Wednesday night, and that's all that
Speaker 14: he knew.
Speaker 4: I'm going to tell you something. I'm going to tell
Speaker 4: you something that's going to frustrate the living crap out
Speaker 4: of you here. And this is, oh my gosh, I'm
Speaker 4: running out of time. So Evelyn, I'm going to I
Speaker 4: want you to be prepared for something that's going to
Speaker 4: happen in your meeting, okay. And then I want to
Speaker 4: try to give you some things to ask specifically, So
Speaker 4: hang on, okay please, I'm Tom Martinez. And then Debbie
Speaker 4: wants to talk about a water issue involving a plumber,
Speaker 4: and then Philippi wants to talk about an incompleted roof.
Speaker 4: All of that coming up on the Troubleshooter show. Go
Speaker 4: with a Sure Thing Denver's Best Rufer excel roofing dot com.
Speaker 4: You don't pay a cent to your content. Please run
Speaker 4: time for an insurance check up free, no obligation comparison
Speaker 4: call Compass Insurance paying too much your coverage at dozens
Speaker 4: of insurance companies find out now three oh three seven
Speaker 4: seven one help. You'll think you're his only customer when
Speaker 4: you choose Frank durand the real estate man dot com
Speaker 4: to list your home with Remax Alliance three oh three
Speaker 4: nine two zero sixteen twenty two. Ripped of.
Speaker 2: New need ad vissel, you don't have.
Speaker 9: Come, run in as fast as can.
Speaker 2: Shooter's gonna help.
Speaker 3: Come man, This is.
Speaker 4: The Troubleshooter Show. No Tom Martino, Hi, Tom Martino here,
Speaker 4: Welcome to the show. Three oh three seven one three
Speaker 4: talk three oh three seven one three eight two five five.
Speaker 4: Here to help you solve problems, answer questions, take the plans. Hey,
Speaker 4: we've been doing this forty five years, and you know
Speaker 4: what we love what we do. And a shout out
Speaker 4: to Mark's parents. They're gonna be going back tomorrow. Uh oh. Anyway,
Speaker 4: I've known them for many years and they had a
Speaker 4: good time out here, didn't they mark a good time?
Speaker 4: They had a great time.
Speaker 5: We only got one one good fierce political argument It
Speaker 5: happened last night when I found out about the pardon,
Speaker 5: and I said, there goes your guy again, lying like
Speaker 5: the rug he is. And we got into it pretty good.
Speaker 5: But this morning we made up.
Speaker 4: So that's a good thing. God, I mean, wow, you know, anyway,
Speaker 4: what's really weird Mark's parents being so liberal are in Florida.
Speaker 5: I know, isn't that funny because that is probably the
Speaker 5: reddest of red My dad had a pipe dream about
Speaker 5: two months ago.
Speaker 4: We were talking.
Speaker 5: He literally said, it looks like Florida might be in
Speaker 5: play this time for Democrats. And I'm going, oh my god,
Speaker 5: I realize Orlando's a little strange because of Disney, but
Speaker 5: it's not even close to be an employee.
Speaker 1: Let let me.
Speaker 4: I don't want to get into a political discussion, but
Speaker 4: I do go not really, no, no. I wanted to ask, though, seriously,
Speaker 4: did you like did he like get the impression?
Speaker 1: Though?
Speaker 4: I mean, I love your parents, by the way, and
Speaker 4: I never talked to them about politics. The closest I
Speaker 4: came to it was I was at his birthday and
Speaker 4: he turned whatever, and I said, now you're finally old
Speaker 4: enough to be a president. But in any case, do
Speaker 4: you remember that Mark when he was you know he
Speaker 4: turned out Yeah, yeah, yeah, that's right, and that was
Speaker 4: not long ago. So so here's what I wanted to
Speaker 4: know though, I mean, does he realize though, and your
Speaker 4: mom realized that the spoke that the woe the spoke,
Speaker 4: they spoke to the woke basically.
Speaker 5: So something I learned on this trip that's pretty amazing.
Speaker 5: Let's just for a minute talk about Biden's laptop. And
Speaker 5: they had no clue that it was real in their world.
Speaker 5: They really think the laptop was Russian disinformation still, and
Speaker 5: I really had no idea. So after we had a
Speaker 5: discussion about the laptop a few nights ago, my mom
Speaker 5: was looking up information on it and it was just remarkable.
Speaker 5: I don't know where they get their news, because like,
Speaker 5: the laptop is nowhere there, they just don't.
Speaker 4: It's so weird.
Speaker 11: Man.
Speaker 4: They live in a different world. But I think in
Speaker 4: a lot of ways though, when you talk about the border,
Speaker 4: it's the same way.
Speaker 5: They're like, oh, twelve million people haven't come over. It's like,
Speaker 5: oh my god, that doesn't even include.
Speaker 4: The goutaways of course. Twelve million. Well, I heard they
Speaker 4: literally told me this. I heard that Trump. God, what
Speaker 4: did they say, had more people come over the border? Yeah?
Speaker 5: Literally, they told me that Trump had more people come
Speaker 5: over the border during his four years then Biden has.
Speaker 4: Now, Now, what where do you get news like that?
Speaker 4: How is that even possible?
Speaker 9: Tom?
Speaker 4: I mean like, really, where do you get news like that?
Speaker 1: Well?
Speaker 4: It all you have to do, Mark is watch all
Speaker 4: the different sources. You'll be shocked at what you see.
Speaker 4: And here I mean, but in any case, here, here's
Speaker 4: what I want to ask Chris from discount baths dot com.
Speaker 4: He's our guest today. I want to ask him a
Speaker 4: quick question here. Somebody wants to know can you still
Speaker 4: do if they want to redo they're bath and they
Speaker 4: have a shub that's the top the shower tub. Can
Speaker 4: you do just a shower and then a separate tub if.
Speaker 6: There's space there? Yes, it matters how big the bathroom is.
Speaker 6: If it's a shub, it's typically a five by eight
Speaker 6: or a five x ten. Maybe can you do a
Speaker 6: small shower and a tub or not?
Speaker 4: You can? You got to take out a wall or something.
Speaker 6: Yeah, we'd have to go into a closet or into
Speaker 6: a bedroom or something like that to get the space.
Speaker 6: So you need, you know, a typical hall bathroom tub
Speaker 6: is thirty inches by sixty right five by two and
Speaker 6: a half feet. There's no room to put a shower
Speaker 6: if you put one of those in there. And that's
Speaker 6: a pretty small bathtub. Now a lot of times there's
Speaker 6: a bigger bathroom that's got a lot of space in
Speaker 6: there that's not being used. Then that's a different story.
Speaker 4: Okay. The other one is this, how let me find it?
Speaker 4: I'm sorry, I gotta find it. How custom can you
Speaker 4: get I'm summing it up. How custom can you get?
Speaker 9: Very?
Speaker 4: Can you knock out a wall and make it bigger? Yes? Yes, okay, Oh,
Speaker 4: they came over. They were in our house.
Speaker 5: Man, they come over. They can do whatever you want.
Speaker 5: We were thinking when we remodel, we might get rid
Speaker 5: of the tub all together and make the actual closet bigger.
Speaker 5: And they can do all of that, man, every bit
Speaker 5: of it, you name. In fact, you guys were even
Speaker 5: we were talking about possibly putting a urinol in in everything.
Speaker 4: Man, they can gut it. Or we showed you that
Speaker 4: other room, the half bath, it just has the sink
Speaker 4: and toilet. Or they can come in and just do
Speaker 4: the sink and toilet and do nothing.
Speaker 1: Yep.
Speaker 6: Yeah, materials we can get as custom as you want.
Speaker 4: Discount paths dot Com start there. Hey, I want to
Speaker 4: go back to Evelyn, because Evelyn. Here's the thing about
Speaker 4: schools that frustrates the living crap out of people, Honest
Speaker 4: to God. I'll give you some examples we've had in
Speaker 4: the past. For example, let's say your daughter is in
Speaker 4: the schoolyard. I'm not talking about your I'm talking about
Speaker 4: in general. This is a situation that can happen, and
Speaker 4: it really did, and I just looked up some of
Speaker 4: our past cases. So your daughter's in the schoolyard and
Speaker 4: a bully boy comes over and literally kicks her and
Speaker 4: pushes her down and starts kicking her. Teacher stop it, right,
Speaker 4: You find out about it sometimes late. Sometimes they try
Speaker 4: to find out what did your daughter do to deserve
Speaker 4: it or whatever? I mean, they do all kinds of investigation.
Speaker 4: Right then you find out a little bit about it,
Speaker 4: and then your daughter tells you more, and other kids
Speaker 4: tell you, oh, missus, so and so it was terrible
Speaker 4: blah blah blah. Right, okay, so you're upset. Now listen
Speaker 4: to this. I swear to God, this is how schools operate.
Speaker 4: So you call the school and you demand to know
Speaker 4: what's going on and what are they doing about the bully?
Speaker 4: And do you know what? They tell you They can't
Speaker 4: discuss it with you. It's none of your business. It's private.
Speaker 4: It's private. Now can you imagine, Evelyn? It's private?
Speaker 1: Now?
Speaker 4: Why do I tell that story? Mark? How many times
Speaker 4: have we heard this kind of thing going on? It's private?
Speaker 4: And you're saying, wait a minute, it's private, it's my daughter.
Speaker 4: What's going on with this kid? You know? Okay? Now here,
Speaker 4: Here's what's going to happen, Evelyn. When you talk to
Speaker 4: the prince, you would think it's like a hippola or something. Yeah,
Speaker 4: when you talk to the principal, I'll guarantee you is
Speaker 4: that a he or she principle doesn't matter. But the
Speaker 4: principal's not going to tell you what they're doing. The
Speaker 4: principal's going to tell you it's under investigation. They can't
Speaker 4: that they're not at liberty to discuss it, Okay, And
Speaker 4: that's their way of saying they don't have to do anything,
Speaker 4: and that's what they do. Nothing. Now, unless it was
Speaker 4: a serious Now, let me get this straight. If it
Speaker 4: was a serious act of violence or sexual assault or something.
Speaker 4: I'm not telling you schools will cover it up, but
Speaker 4: I'm telling you, in most cases, when it's not so
Speaker 4: called in quote serious, it's serious to you, don't get
Speaker 4: me wrong, But they will not. They're going to stonewall.
Speaker 4: They're meeting with you just to just so the fuse
Speaker 4: doesn't get They don't want you to blow up. But
Speaker 4: you're going to say, well, what's going on? What are
Speaker 4: you doing about this teacher? And they're not going to
Speaker 4: tell you. And what you need to do is you
Speaker 4: need to say this. You need to say you need
Speaker 4: to know what is being done with the teacher. And
Speaker 4: if they will not share that with you, you tell
Speaker 4: them you're bringing in law enforcement and you're pressing assault charges. Okay,
Speaker 4: and that'll light a fire under him.
Speaker 1: What do you.
Speaker 4: Suspect will happen? What are you going to ask for
Speaker 4: at the meeting? Accountability?
Speaker 1: Like? What?
Speaker 14: Why was I not informed in a timely manner? I
Speaker 14: did ask him?
Speaker 4: You know what, don't go I wouldn't do that. I
Speaker 4: wouldn't mess with the past at all. I wouldn't. Honest
Speaker 4: to god, what difference does that make, Evan? I mean,
Speaker 4: they'll tell you a million things. What difference does it
Speaker 4: make you weren't informed in a timely manner. Now you
Speaker 4: can say, at the end of all of this, you
Speaker 4: know in the future it would behoove you or go
Speaker 4: to the school board really and say when incidents happen
Speaker 4: with children, parents should be notified immediately. Of course, the
Speaker 4: school is going to say they didn't know about it
Speaker 4: right away, blah blah, blah blah blah. But here's what
Speaker 4: you need to do. You need to deal with what
Speaker 4: happens now. The school's not going to going to tomorrow yesterday.
Speaker 4: Land is a waste of time. So what do you
Speaker 4: really want? I know you're pissed off you weren't notified,
Speaker 4: but that's already done. There's nothing you can do about it,
Speaker 4: nothing at all you can do about the past. So
Speaker 4: what do you want in the present and future? What
Speaker 4: do you want?
Speaker 14: A safety for all children that go to school?
Speaker 4: Well, you don't have the you don't have the standing
Speaker 4: for that. See, I knew you were going to say that,
Speaker 4: And I'm not putting you down by the way. I
Speaker 4: know exactly how you feel and I feel the same way.
Speaker 4: But let me explain this to you. People who tell
Speaker 4: me that they're fighting for the principle of the thing
Speaker 4: and they want to change the system, They're never going
Speaker 4: to be listened to. You need to give them bite
Speaker 4: sized chunks that they can do. I'm serious about this,
Speaker 4: But if I hadn't had hundreds of cases over the
Speaker 4: years involving schools, I wouldn't waste my time telling you this.
Speaker 4: But I'm telling you if you say I think there
Speaker 4: should be a system in place to protect all students,
Speaker 4: well they're not gonna listen to you. No one listens
Speaker 4: to universal arguments at all. You come off like a
Speaker 4: nut just wanting to change everything, or when you go
Speaker 4: into the past. Here's what I recommend, bite sized pieces.
Speaker 4: First and foremost, this teacher must know that it is
Speaker 4: wrong to shove a student to the point where they
Speaker 4: fall on the floor. What are you doing about it?
Speaker 4: And if it's not adequate, I am pressing criminal charges. Okay,
Speaker 4: there you go. There's a bite sized chunk they can
Speaker 4: deal with. Then you can ask something like this, Yes,
Speaker 4: what policies do you have in place to prevent this
Speaker 4: from happening? Again? Do you see that's a bite sized
Speaker 4: chunk you're not saying I want to make sure all
Speaker 4: students are safe for all of eternity. Okay, you know
Speaker 4: what I'm saying, right, Yes.
Speaker 14: Sir, I actually did ask him what his protocols and
Speaker 14: procedures were, and he said he did not know. He
Speaker 14: didn't know where on the website he could find it.
Speaker 14: He would contact several people and then call me back,
Speaker 14: and I never got a phone call back back.
Speaker 4: Yeah, because you were asking what they were. What you're
Speaker 4: going to ask now is what are they doing now? Okay?
Speaker 4: You got to give them a chance to implement. If
Speaker 4: they didn't, I mean truly think about now to the future, unless,
Speaker 4: of course, your daughter suffered some emotional trauma and there
Speaker 4: needs to be changes with that teacher. You don't want
Speaker 4: to ear in that class or different that's a whole
Speaker 4: different story. Okay, But bite sized chunks don't be too universal.
Speaker 4: They won't listen to you. We gotta break, okay, Evelyn.
Speaker 4: I want you to call us back. Please please call
Speaker 4: us back and let us know what goes on. Then
Speaker 4: we can take it one step at a time. After that,
Speaker 4: by exposing the school and all of that. I'm Tom Martino.
Speaker 4: We have more coming up. Go with a sure thing
Speaker 4: Denver's best rufer Excel roofing dot com. You don't pay
Speaker 4: a cent until you're content. Time for an insurance check
Speaker 4: up free, no obligation. Comparison call Compass Insurance paying too
Speaker 4: much your coverage at dozens of insurance companies find out
Speaker 4: now three O three seven seven to one help. You'll
Speaker 4: think you're his only customer when you choose Frank durand
Speaker 4: the real estate Man dot com to list your home
Speaker 4: with Remax Alliance three three nine two zero sixteen twenty two. Hey,
Speaker 4: I'm Tom Martino here. Welcome to the show. Three O
Speaker 4: three seven one three talk three oh three one three
Speaker 4: eight two five five. Now Debbie your turn, and I'm
Speaker 4: sorry for the wait, and I promise you. Philippe you're
Speaker 4: next as well. Let's talk Debbie. What's going on?
Speaker 9: Well, I'm having a plumbing problem, and I don't know
Speaker 9: if you remember me, mister Martin. You know, but you
Speaker 9: helped my father and you saved him over thirty thousand dollars.
Speaker 9: You and a man named Howie I don't even know
Speaker 9: his real name.
Speaker 4: Yes, we did it have to do with a sewer system.
Speaker 9: Yes, it was a mark cap. Yeah, and you also
Speaker 9: saw to jail time.
Speaker 4: For that, and I got to know what happened. Let's
Speaker 4: fill us in. And Howie, by the way, how equality
Speaker 4: first plumbing you're talking about, right? Oh, yeah, how we
Speaker 4: met how He's a great guy anyway, Howie though, I
Speaker 4: believe sold I believe how he sold his how he
Speaker 4: sold his company though, So tell me what's going on? Yeah, well,
Speaker 4: hold hold on, hold on, hold on. I really want
Speaker 4: to know. How did you save this person thirty thousand?
Speaker 4: What was the deal? Do you remember? Yeah? They were
Speaker 4: being cheated by a company that came in and told
Speaker 4: them what they need and how they needed to go ahead.
Speaker 9: Sorry, yeah, they literally took thirty more that's about thirty
Speaker 9: six thousand from my dad, tore up the yard, ruined
Speaker 9: the plumbing. He was not under any kind of right license.
Speaker 9: How we went to court with us. Yeah, you had
Speaker 9: it on the air every day for probably a week.
Speaker 9: People donated stuff to us. It was the most nicest thing.
Speaker 4: I loved it, Thank you so much. And you know
Speaker 4: I had a great Howie. Howie is golden by the way,
Speaker 4: in my books. So what's going on now?
Speaker 1: Well?
Speaker 9: I called quality first for Howie, and no one told
Speaker 9: me anything that it was a different company, or they
Speaker 9: said they were Quality First.
Speaker 1: Blah blah blah.
Speaker 4: Yeah, unfortunately that's true. I mean that's true. People sell
Speaker 4: companies and they keep the names and everything. Normally, people
Speaker 4: like Howie and other people that we know normally try
Speaker 4: to find like minded people because they care about what
Speaker 4: they've built. So what happened in your.
Speaker 9: Case, Well, they did a good job. Actually, what did.
Speaker 4: You hire them for? Let's start at the beginning. What
Speaker 4: did you hire them for?
Speaker 9: My well pump went down? It just they went out.
Speaker 4: Yeah, I wouldn't have called Quality First. I would not
Speaker 4: call a regular plumber for a wells, but anyway I would,
Speaker 4: I would hire literally.
Speaker 9: Well people guy that I've always used, just like Howie,
Speaker 9: once you find a good person, you stay with them.
Speaker 4: So you hired Quality First Plumbing to replace your your
Speaker 4: your well pump.
Speaker 9: No, I called Geo Water, which used to be when
Speaker 9: I used them before Olympic pump and well but they
Speaker 9: changed their name too. They were just recently sold too,
Speaker 9: So you okay, I need.
Speaker 4: To know how this involves quality first, Okay, go ahead.
Speaker 9: They're called Geo. The first person I called was Geo
Speaker 9: because I didn't think it was a plumbing. I knew
Speaker 9: it was the pump, the wettomp got it. So they
Speaker 9: came and the kids said, they sent two kids, and
Speaker 9: they said, yep, it's the well pump instead. No problem,
Speaker 9: it'll be real quick. They charged me two hundred and thirty,
Speaker 9: told me they'd be right back and that the bill
Speaker 9: would be another thirteen hundred or so. I said, no problem,
Speaker 9: and then they didn't come back. So that evening, about
Speaker 9: almost five o'clock, I called and they said, no, we'll
Speaker 9: send someone tomorrow. So around noon the next day, they
Speaker 9: send this guy out and he replaces the pump and
Speaker 9: all the stuff.
Speaker 4: And I was just like, wait, wait, wait, how much
Speaker 4: do they charge you to replace the well pump? O?
Speaker 9: Gosh, altogether, I don't have that.
Speaker 4: It had to have been fifty It had to have
Speaker 4: been about fifteen hundred.
Speaker 9: It was, it was about fifteen thirty. I think, got it?
Speaker 4: Okay, So what happened then?
Speaker 9: So then?
Speaker 4: Where was I?
Speaker 9: You?
Speaker 4: You? They came out and they replaced the well pumped.
Speaker 9: Then what placed the well pump? And everything was great.
Speaker 9: The next day my I was sitting on the toilet
Speaker 9: and it blew up. I flushed the toilet and it.
Speaker 4: Blew up too much pressure. Yeah, that's because they didn't
Speaker 4: regulate the uh the pressure tanks.
Speaker 9: So what happened then? This one? All right, listen to
Speaker 9: this one. So I thought it was uh water because
Speaker 9: they had just checked the pump and all the well stuff,
Speaker 9: and the guy said it was fine. So when they
Speaker 9: came back out.
Speaker 4: When you say your toilet blew up, When you say
Speaker 4: your toilet blew.
Speaker 9: Up, what do you mean the It wasn't a to it,
Speaker 9: it was the pump. They put the hose on crooked
Speaker 9: to the pump.
Speaker 4: Yeah, but when you flushed the toilet, did you when
Speaker 4: you flushed the toilet, did you hear like any an
Speaker 4: explosion or something.
Speaker 9: Yeah, it was a huge See I live in a
Speaker 9: cinderblock house. It's my grandpa built it in nineteen.
Speaker 4: Just tell me what happened when you flushed the toilet.
Speaker 4: What did you hear?
Speaker 9: It sounded like a water pipe bursting. Okay, Okay, that's
Speaker 9: why I called quality, I mean, I get it.
Speaker 4: That's where quality First came in.
Speaker 9: No, Quality first came in and fixed the pump or yeah.
Speaker 4: That's no, you flushed the toilet, it sounded like a
Speaker 4: pipe was bursted. So then you called Quality first, Jesus,
Speaker 4: I don't, Jess, I don't know what to do. I
Speaker 4: can't completely no.
Speaker 9: When I called Geo said another man.
Speaker 4: Got it and it sounded like a pipe bursting. And
Speaker 4: you called them back? What did GEO do? Then?
Speaker 9: I didn't call them back. I called Geo Water and
Speaker 9: they told me. I said, look, it blew up because
Speaker 9: Quality first diagnosed this. The hose wasn't on their right.
Speaker 4: Hold on, Debbie, Debbie, Debbie, you just pop Quality first
Speaker 4: in there from nowhere. Let me just I want you
Speaker 4: to slow down and just and Geo Water replace your
Speaker 4: well pumped number one got it right right then? It
Speaker 4: sounded after you flushed the toilet like a pipe burst
Speaker 4: right right then? You called who right after that? Did
Speaker 4: you call Quality after that?
Speaker 9: Yes? I called Quality because I thought it was a
Speaker 9: water pipe, because I had already.
Speaker 4: Had all that, And Quality said, Quality said what Quality
Speaker 4: said that?
Speaker 9: Well, they just didn't think that it could be that.
Speaker 9: You know, it would have happened a lot sooner if
Speaker 9: if that hose would have been ripped.
Speaker 4: And I'm asking you what Quality said something was wrong
Speaker 4: and they fixed it? Is that right or wrong?
Speaker 9: It's wrong?
Speaker 4: Okay? Did Quality come to your home after you called them, yes,
Speaker 4: after and what did they do when they came to
Speaker 4: your home? I want to take this one step at
Speaker 4: a time. What did Quality Plumbing do when they came
Speaker 4: to your home after you heard what sounded like a
Speaker 4: pipe bursting? What did they do for you?
Speaker 9: I came and he put it all back together again?
Speaker 4: And ask what did he put back together? Was there
Speaker 4: a broken pipe?
Speaker 9: Right?
Speaker 8: It was the hoes that it are.
Speaker 4: And they fixed something. Okay, got it? That's okay, that's okay.
Speaker 4: So Quality first they fixed something, right.
Speaker 9: Then what happened he was leaving, He told me that
Speaker 9: he took the timer off, that he disconnected my timer
Speaker 9: to the well because it was redundant because there was
Speaker 9: already a float system in the sisters well. I've called
Speaker 9: my son in law that night, who's working at the
Speaker 9: airport in California.
Speaker 4: Okay, hold on a second, hold on, hold on, hold on,
Speaker 4: hold on, hold on, Debbie, I'm going to I don't
Speaker 4: need to know. I just what's that?
Speaker 12: Won't you let me call her off the air She
Speaker 12: seems a little confused, and what transpired?
Speaker 4: No, No, I want to I want to get to
Speaker 4: the basics first. Okay, and then we'll talk to but
Speaker 4: the end, go to the end. Go to the end.
Speaker 9: So I told him, I said, that's not the end.
Speaker 4: No, No, that's the conversation. Go to the end. What
Speaker 4: did it turn out to be the end?
Speaker 9: Was? They told me? No, the timer was fine. He
Speaker 9: was an expert.
Speaker 4: That means, what is the end? Who is that fault?
Speaker 4: What are you calling about? Go to the end the
Speaker 4: last sentence. Therefore, Quality first screwed me and did something wrong?
Speaker 4: Or GEO water screwed me and did something wrong.
Speaker 9: Go to the last sentence, Geo water screwed me, did
Speaker 9: something wrong? And because it was a timer without the
Speaker 9: third person, they said out, So are.
Speaker 4: You calling to complain about Quality First? Or are you
Speaker 4: calling to complain about Geo water bowater? Got it? Hold
Speaker 4: on and we'll come right back to you. I'm Tom Martino.
Speaker 4: Go with a sure thing Denver's Best roofer Excel roofing
Speaker 4: dot com. You don't pay a cent until you're contenth
Speaker 4: time for an insurance check up, free, no obligation comparison
Speaker 4: call Compass Insurance paying too much your coverage at dozens
Speaker 4: of insurance companies find out now three oh three seven
Speaker 4: seven to one help. You'll think you're his only customer
Speaker 4: when you choose Frank durand the real estate man dot
Speaker 4: com to list your home with Remax Alliance three oh
Speaker 4: three nine two zero sixteen twenty two. Hi, I'm Tom Martino,
Speaker 4: your troubleshooter three O three seven one three talk seven
Speaker 4: one three eighty five five. So listen, here's the deal, Debbie.
Speaker 4: We got Deputy Bow's gonna get in touch with you,
Speaker 4: and we do want to help you, okay. And I
Speaker 4: do understand you're trying to build a case against GEO
Speaker 4: Water who did something wrong, and you need Quality First
Speaker 4: to back you up. That's the initial call, right, But
Speaker 4: they the guy that came out to your house doesn't
Speaker 4: work there anymore, is that right, Debbie?
Speaker 10: Right?
Speaker 4: What kind of evidence are you trying to gather?
Speaker 9: Well, I just need him to say that, yes, the
Speaker 9: line was torn when he put the coup lane onto
Speaker 9: the pump and that's what caused the explosion.
Speaker 4: Now did the explosion do any damage?
Speaker 1: No?
Speaker 4: Okay? Then why do you care?
Speaker 9: No of it?
Speaker 4: Then? Why do you care?
Speaker 9: Well? Because I paid two hundred and thirty dollars for
Speaker 9: Doo to come diagnose the problem. Seventeen hundred and sixty
Speaker 9: one thirteen for them to do for them to disconnect
Speaker 9: the timer and replace the pump. Then they charged me
Speaker 9: one thousand dollars for a new timer that they were
Speaker 9: the ones who took out. And plus I paid eighteen
Speaker 9: sixty one for Quality First to repair the pump again.
Speaker 4: Okay, Okay, I get it, I get it some of this, Debbie.
Speaker 4: The original problem that they did was for fifteen hundred
Speaker 4: is that right? Around fifteen thirty? Okay for your pump? Right?
Speaker 15: Uh?
Speaker 9: No, altogether it was.
Speaker 4: I'm not asking altogether no, no, okay, two thousand for
Speaker 4: the original pump.
Speaker 1: Is that right?
Speaker 9: Yep?
Speaker 4: And then after that, after that, what did what did
Speaker 4: GEO charge you beyond.
Speaker 9: That five hundred dollars for the timer?
Speaker 4: Okay? Why did they put it? Why did they put it?
Speaker 4: Why did they put a timer in?
Speaker 9: Because the timer that the guy said was redundant and
Speaker 9: that I didn't need was an absolutely essential part of
Speaker 9: my well system.
Speaker 4: And who said you didn't need it? Quality First?
Speaker 9: Ko water?
Speaker 4: Okay, listen, Debbie, who did I'm going to let you
Speaker 4: work with she she has told me at least three
Speaker 4: or four different versions. She said that quality first originally
Speaker 4: told her she didn't need the timer. I can't sort
Speaker 4: it out on the air because people right now are
Speaker 4: hanging themselves and jumping out windows, and I don't want
Speaker 4: to be responsible for the mass suicides. So Debbie, you're
Speaker 4: going to talk to BO and we will try to
Speaker 4: help you by getting an independent expert to look at
Speaker 4: this situation. Philip, what is going on with you? Sir?
Speaker 4: What's going on? Philippe?
Speaker 1: Oh?
Speaker 13: Hey some thanks? Thanks for taking much.
Speaker 4: Yes, sir, what can I do for you?
Speaker 10: And too?
Speaker 13: If Mark's there?
Speaker 4: Yes he is. What's up brother?
Speaker 10: Great?
Speaker 13: Hey, how's it going man? Thanks for having me on.
Speaker 13: Appreciate it.
Speaker 4: Okay, what can we do for you?
Speaker 11: Man?
Speaker 13: So we had uh, we had hail damage over and
Speaker 13: Auraura you know yeah, and we hired this company to
Speaker 13: come and do our roofing.
Speaker 4: And who did you hire?
Speaker 13: Colorado Superior Roofing.
Speaker 4: And how did you find them? How did you find them?
Speaker 1: Just online?
Speaker 4: You know, Google them and kind of yeah, the worst,
Speaker 4: the worst place to find. Now. I'm not saying Google's
Speaker 4: not good for finding places, but they're not good for
Speaker 4: telling you who to hire. Okay, So to tell you
Speaker 4: who to hire, you call us. See Google doesn't do that.
Speaker 4: No one does that, accept us, and and and it's
Speaker 4: it's just the way it is. It's based on history.
Speaker 4: And uh so you hired Colorado Superior Roofing, and and
Speaker 4: what is wrong with the job? Okay?
Speaker 13: So they uh they uh you know, they sold us
Speaker 13: a job. They've got us to sign the contract based
Speaker 13: on them giving us like premium materials you know, yeah,
Speaker 13: uh promising to replace our skyline.
Speaker 4: Mm and this is all in your contract, right, it's
Speaker 4: not on.
Speaker 13: The skylight, not on there.
Speaker 4: Okay, hold on the skylight. The replacement of the skylight
Speaker 4: is not on the contract. Are the materials on the contract.
Speaker 13: The materials that he promised us? I can't really tell you,
Speaker 13: but like he promised us.
Speaker 4: Here's what I do want to ask you. This is
Speaker 4: Philip A. I'm not trying to trick you. I need
Speaker 4: to get to the bottom of this. Is then, does
Speaker 4: the contract basically say they're going to replace the roof
Speaker 4: and they're going to do what your insurance wants. But
Speaker 4: they don't specify each in every detail? Or do they
Speaker 4: specify each in every detail?
Speaker 13: Well, they don't said they don't have room to to
Speaker 13: like fill all that in the line it.
Speaker 4: Them, you know, So what did they say in the contract?
Speaker 4: Basically that they're just going to replace your roof, So
Speaker 4: they're going.
Speaker 13: To replace the roof, and that, you know, do the
Speaker 13: complete roof, do our gutters or yeah, our gutter, some
Speaker 13: of our gutters, you know.
Speaker 4: Yeah, and.
Speaker 13: And we have a shed as well.
Speaker 4: And was that on the contract? It was.
Speaker 13: I don't think he wrote it on the contract, but
Speaker 13: it was based on you know, I get it.
Speaker 9: It was.
Speaker 4: Nothing that they talked about is going to matter unless
Speaker 4: it's on the contract. I'm just going to tell you
Speaker 4: that upfront, so we don't waste your time. I'm telling
Speaker 4: you if they did not do something and it's not
Speaker 4: on the contract, then you're out of luck. If it's
Speaker 4: on the contract and they did not do it, we
Speaker 4: can help you.
Speaker 13: Right see here, I kind of got the contract right here.
Speaker 4: Now, Okay, hold on and look at that contract and
Speaker 4: I'll be right back to you. I'm Tom Martino. Go
Speaker 4: with a sure thing Denver's Best roofer Excel roofing dot com.
Speaker 4: You don't pay a cent until you're content. Time for
Speaker 4: an insurance check up, free no obligation comparison call Compass
Speaker 4: insurance paying too much your coverage at dozens of insurance companies.
Speaker 4: Find out now three all three seven seven to one help.
Speaker 4: You'll think you're his only customer when you choose Frank
Speaker 4: durand the real estate man dot com to list your
Speaker 4: home with Remax Alliance three all three nine two zero
Speaker 4: sixteen twenty two. Hi Tom Martino here three O three
Speaker 4: seven one three talks seven one three eight two five five.
Speaker 4: Welcome to the show. Okay, now let's uh we had
Speaker 4: it just okay now, so Philippe, so I need to
Speaker 4: do this for you man. We want to call these
Speaker 4: people now. Is there anything on the contract that was
Speaker 4: not done? Well, we'll talk about stuff they promised otherwise,
Speaker 4: But is there anything on the contract that was not done?
Speaker 1: Yes?
Speaker 13: Yes, Tom, So they didn't do the gutters and they
Speaker 13: didn't do our skylight.
Speaker 4: Okay. Now, were the gutters and the skylights on the contract?
Speaker 13: Yes, they're on the contract.
Speaker 4: I'm okay. What excuse do they have for not doing
Speaker 4: the gutters and the skylight.
Speaker 13: They just never contacted us, you know. And when they
Speaker 13: did contact us to do the the skylight, they wanted
Speaker 13: to just repair it, not replace it.
Speaker 4: What does the contract say that says.
Speaker 13: It says that we're getting a skylight. You know, it
Speaker 13: doesn't say whether, Okay.
Speaker 4: How much did they how much of on the contract
Speaker 4: did they allot for the gutters and the skylight?
Speaker 13: Data't itemize anything.
Speaker 4: They just kind of get okay, yeah, okay, So how
Speaker 4: much will it cost to do the gutters and the skylight?
Speaker 13: We're thinking it's like fifty five hundred to six thousand.
Speaker 4: Okay, And how much did the entire job cost so far?
Speaker 4: So they're claiming that it's uh no, I'm asking I'm
Speaker 4: asking you your contract. How much was the contract?
Speaker 13: Oh, it was for sixteen thousand, okay?
Speaker 4: And how much have you been paid by insurance?
Speaker 13: So we basically we've been paid everything.
Speaker 4: From your insurance. Your insurance paid you sixteen grand? Is
Speaker 4: that right?
Speaker 13: Class supplements?
Speaker 4: So how much were you paid? Listen, man, I just
Speaker 4: need to get raw hard facts you yourself. How much
Speaker 4: money was collected from insurance? Total?
Speaker 13: I want to say eighteen grand?
Speaker 4: Okay, that's how much you got from your insurance. How
Speaker 4: much have you paid to the Colorado Superior Roofing Hell,
Speaker 4: I'm sorry, Tom. It was like like all right, hold on,
Speaker 4: hold on, we're not gonna get through it. It's gonna
Speaker 4: take more.
Speaker 10: Hold on.
Speaker 4: I need raw information. If you need help, we'll give
Speaker 4: it to you. But I need the information. I'm Tom Martino.
Speaker 4: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 4: dot com. You don't pay a cent until you're content.
Speaker 4: Time for an insurance check up free, no obligation comparison
Speaker 4: call Compass Insurance paying too much your coverage at dozens
Speaker 4: of insurance companies find out now three O three seven
Speaker 4: seven to one help. You'll think you're his only customer
Speaker 4: when you choose Frank durand the real estate Man dot
Speaker 4: com to list your home with Remax Alliance three all
Speaker 4: three nine two zero sixteen twenty two. Ye ripped up.
Speaker 2: You need advice so you don't have come runing Just
Speaker 2: as fast as we can. Shooter's gonna help come.
Speaker 4: This is the Troubleshooter Show. No Tom Martino. Hello, I'm
Speaker 4: Tom Martino. Welcome to the show. This hour brought to
Speaker 4: you by my financial advisement company, Wave eight Wealthmanagement dot com.
Speaker 4: Please just check it out. And everyone needs to take
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Speaker 4: that easy. And commissions and and everything. We have found
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Speaker 4: who have contacted us. I it's overwhelming, and we are
Speaker 4: talking to each and every one of you. You know
Speaker 4: that personally. So invest with Martino dot Com as the
Speaker 4: name of the website. You're not investing with me. You're
Speaker 4: investing in a real deal, in the in the stock market,
Speaker 4: and in real stuff that is solid. The secret to
Speaker 4: investing is not to chase them, and is to find
Speaker 4: the money flows from anxiety and from institutions and from perceptions,
Speaker 4: and then try to stay ahead of that. I'm Tom Martino.
Speaker 4: Remember you can contact me there at three h three
Speaker 4: seven seven to one help seven seven one four three
Speaker 4: five seven Invest with Martino dot com. Let me bring
Speaker 4: in the studio and we are Hey, how was your Thanksgiving?
Speaker 4: By the way, we okay, I'm going to tell you
Speaker 4: the story I tell everyone. Oh God, here we go.
Speaker 4: What now? Delightful? Boring?
Speaker 9: Oh?
Speaker 4: Really, that's my life? We had eighteen I mean that
Speaker 4: in a great way. By the way, why not, I
Speaker 4: mean I mean that and a great When I say that,
Speaker 4: you know what I mean, right.
Speaker 7: Yeah, but why not call it delightfully content?
Speaker 4: Content?
Speaker 1: Yeah?
Speaker 4: It is, but to others, No, to others, I'm my
Speaker 4: My sisters asked me, how are you guys doing? I said,
Speaker 4: delightfully bored? And I say that as a joke, and
Speaker 4: it is delightfully content. But here's what I don't Okay,
Speaker 4: I can't put a I don't know why did Stety cook?
Speaker 1: Well?
Speaker 8: Is there?
Speaker 4: I got a question? Is there a blizzard today?
Speaker 1: No?
Speaker 4: Okay, you know Tom?
Speaker 5: You know where time Tom hides his money at home,
Speaker 5: right under the vacuum collator or in the.
Speaker 4: Pots and pants. Here's the other thing. Here's the other thing.
Speaker 4: I really, I really love being this age, but I
Speaker 4: wish I would have discovered the contentment earlier in life.
Speaker 4: Now I've been content for a while now, and I
Speaker 4: mean this sincerely. There's nothing I want, not one thing,
Speaker 4: not one thing I would buy that I don't have.
Speaker 4: I'm not saying I have everything. I just I just
Speaker 4: found this contentment that I can't explain. And I just
Speaker 4: love life and I love people except for the YouTubers,
Speaker 4: and I and I really have a good time doing
Speaker 4: this show. And I just we just have a great time.
Speaker 4: So so that's it. So so I didn't do anything,
Speaker 4: went came over to our house? Oh yeah, we did.
Speaker 4: That's right, we got that payment. Part of our weekend
Speaker 4: was your house?
Speaker 9: Now?
Speaker 5: Well no, I mean on Thanksgiving though, you should have
Speaker 5: came over. We actually had entertainment.
Speaker 4: Man, Now, Philippe has a problem because the roofer. Oh
Speaker 4: you did. What entertainment did you have? Well, thank you
Speaker 4: for asking. No, seriously, what did you have?
Speaker 5: One of the most you ever met someone that can, like, uh,
Speaker 5: I don't know, do a special trick of some sort
Speaker 5: and you watch it and you go, wow, really did
Speaker 5: you have? Okay, we had a guy break no less
Speaker 5: than ten bottles glass bottles in our house.
Speaker 11: Well, what he would do is he would fill up
Speaker 11: an empty glass beer bottle, tom and then he would
Speaker 11: hold it over. He'd fill it up with water over
Speaker 11: the trash can.
Speaker 4: He would take his hand and pop the top of
Speaker 4: the beer bottle in the bottom of the beer bottle
Speaker 4: came right off. And did you try to duplicate it, Mark, No,
Speaker 4: he did it with the wine. I try to duplicate that, Tommy.
Speaker 4: He did it with a wine bottle. He did it
Speaker 4: with beer. What I'm asking is was there a special
Speaker 4: technique or is can anyone do that?
Speaker 5: I'm pretty sure it takes a special kind of guy
Speaker 5: to do that, if you know what I mean.
Speaker 4: No, seriously, I mean was he doing it to entertain you?
Speaker 4: He was attempting to entertain the group, That's true. Everybody
Speaker 4: was videotaping.
Speaker 5: Yeah, you know, every ten seconds we had to take
Speaker 5: the trash out because so let me get this straight.
Speaker 4: There's a bottle like a beer bottle, yes, and he
Speaker 4: filled it up with water and then he would slap his.
Speaker 5: Hand over the top yep, and then the bottom would
Speaker 5: literally blow out into the trash can with all the
Speaker 5: water he filled in it.
Speaker 4: Yes, now beat that. Yeah, why this guy wasn't on
Speaker 4: Letterman back, I'm no longer I'm no longer content until
Speaker 4: I can see that. Here's what I'm going to do, though.
Speaker 4: I got him lined up for next weekend. He's going
Speaker 4: to head over to your house and show you how
Speaker 4: it works. Listen, Philipe, I didn't realize they're filing a lean.
Speaker 4: Let's get to the bottom of this. So, Philippe, I
Speaker 4: want to get this straight, but I need some figures first,
Speaker 4: just to help me out. Here and then I'm on this.
Speaker 4: The contract was about six grand. Then there were some supplements,
Speaker 4: but I need to know how much did you I
Speaker 4: just need to know this. There's a figure. Did you
Speaker 4: get in absolute total from your insurance? Okay?
Speaker 13: So we got like twenty three five hundred okay?
Speaker 4: And how much have you paid so far to the roofer? Okay?
Speaker 4: Now he has every right to file a lean if
Speaker 4: he did more work than is specified. Even the contract
Speaker 4: said sixteen thousand. Even if you took six thousand off
Speaker 4: for the gutters and skylight, you're still gonna owe them money.
Speaker 4: Why are you not paying for what work was done? Okay?
Speaker 13: So they said they were going to give us the
Speaker 13: Atlas finical impact and their whole like brand, you know,
Speaker 13: as far as underlaymn ice and water.
Speaker 4: Are you saying they didn't do it correctly? You interrupted him? Mark?
Speaker 4: Shut up? Go ahead, keep going.
Speaker 13: The only thing they gave us was the shingles was
Speaker 13: the only right thing. The underlayment was just a basic
Speaker 13: you know.
Speaker 5: Well, hold on a second, did you have any inspector
Speaker 5: coming in? I have to interrupt him, he'll never end.
Speaker 5: Did you have was there an inspector involved?
Speaker 7: Yeah?
Speaker 5: Did it pass inspection. Did the roof pass inspection? Yeah,
Speaker 5: you need to pay for the roof then, wouldn't you
Speaker 5: agree there, Tommy? Yeah, you see, here's the point we're
Speaker 5: trying to make.
Speaker 4: Philipe. You said he was supposed to do some special underlayment.
Speaker 4: There is no special underlayment.
Speaker 13: Well, well that's what they sold us on. You know,
Speaker 13: they were going to give us this whole product line.
Speaker 4: In your contract. If you said he does, you said,
Speaker 4: he does not specify any details in his contract. So
Speaker 4: did he say you were getting impact resistant with a
Speaker 4: special with a very special underlayment.
Speaker 13: Yes, that we were going to get the whole, like
Speaker 13: the whole.
Speaker 4: Okay, here's what I think, Philip. I think you're going
Speaker 4: to lose your deal, and I think you're trying to
Speaker 4: keep your insurance money. That's what I think. I'm sorry
Speaker 4: for disagreement.
Speaker 13: We still have the money in the account and everything.
Speaker 5: If the roof is good, you should pay for the roof.
Speaker 5: As far as paying for the other stuff. If they
Speaker 5: did do it, well, why would they even first market it.
Speaker 5: They didn't specify. That's the problem. They didn't specify how
Speaker 5: much was the gutters, how much was the skylight, how
Speaker 5: much was the underlayment? How much was the impact resistant?
Speaker 5: They gave him a total price. But here's what I
Speaker 5: want to know. Here's what I want to know.
Speaker 4: The sixteen thousand dollars and you got twenty three? Why
Speaker 4: the difference were there? Were there supplemental claims?
Speaker 13: Yeah, there was supplement What were.
Speaker 4: The supplements for? I just need to know the supplements?
Speaker 3: Now?
Speaker 4: What were the supplements for? Oh?
Speaker 13: Okay, so what they sent us an invoice, you know,
Speaker 13: after everything. So they're charging us seventeen thousand for the
Speaker 13: original room. And then they're charging us twenty five hundred
Speaker 13: for gutters, which they didn't do complete. They're charging us.
Speaker 4: What does that mean? What does that mean? Complete? What
Speaker 4: did they not do with the gutters?
Speaker 13: Do them at all? They never can?
Speaker 4: Okay, okay, keep going. That's good. Then then you shouldn't
Speaker 4: have to pay for that. What else?
Speaker 9: Right?
Speaker 13: So then the permit line, they're charging US five hundred
Speaker 13: for the permit for whatever reason, which they.
Speaker 4: Well, for whatever reason, that's about what it costs. That's
Speaker 4: a normal man.
Speaker 13: In that uh listen contract?
Speaker 4: Do you listen? Philippe, Philippe, listen if you really uns
Speaker 4: to God, don't want to get in trouble. Let me
Speaker 4: tell you something. You shouldn't pay for what you did
Speaker 4: not get. You did not get the gutters, You absolutely
Speaker 4: did not get them. Now, I'm not going to debate
Speaker 4: the quality of underlayment or anything else. I only want
Speaker 4: to know what you absolutely did not get. What did
Speaker 4: you not get? You said, the gutters? What else?
Speaker 13: And then they're charging us like twelve hundred for the
Speaker 13: shared roof, But the shared roof is included in that
Speaker 13: contract from the letter charges.
Speaker 4: But here's what I want to know. Here's what I
Speaker 4: want to know, not what they're charging you. Did your
Speaker 4: insurance company pay those supplements?
Speaker 13: They I don't know if they paid both exactly, because
Speaker 13: I have no way of knowing.
Speaker 4: Philip A, you got twenty three thousand, five hundred dollars.
Speaker 4: Here's what I'm saying. Here, here's what I hear you saying. Okay,
Speaker 4: I hear you saying. I got twenty three thousand, five hundred.
Speaker 4: But they were supposed to do all this stuff for
Speaker 4: sixteen thousand. They put in supplemental claims, and my insurance
Speaker 4: company paid an extra seventy five hundred dollars. So here's
Speaker 4: what you should do, Philip A, if you want our help,
Speaker 4: send the extra seventy five hundred back to your insurance
Speaker 4: company and then we'll fight to get everything done for
Speaker 4: the sixteen grand.
Speaker 13: Okay?
Speaker 4: And then okay, here, did you hear what I just said?
Speaker 4: You send the seventy five hundred back and say, you
Speaker 4: know what, insurance company you shouldn't have had to pay
Speaker 4: these supplements because they said they were going to do
Speaker 4: it all for sixteen thousand. And then you show me
Speaker 4: the contract where they said they were going to do
Speaker 4: it all for sixteen And I'm going to fight for you.
Speaker 4: But but you can't have it both ways. You are
Speaker 4: complaining about stuff that they shouldn't have charged for, yet
Speaker 4: your insurance company paid for it, right And then, well
Speaker 4: you can't do that, Philip A. If they charge you
Speaker 4: sixteen grand and then they charge you extra supplements, and
Speaker 4: the insurance company paid those extra supplements, then your insurance
Speaker 4: company agreed with them that they should pay it. Now,
Speaker 4: what you should not pay for is anything you did
Speaker 4: not get. I can say this another, I can say
Speaker 4: this another five hundred times and it won't change. You
Speaker 4: don't pay for what you didn't get.
Speaker 13: Yes, I understand they're also they're doing. That's enough charge
Speaker 13: for the tail impact resistance, which they said it was
Speaker 13: gonna go. If we agreed to the contract, there wouldn't
Speaker 13: be enough charge and did that.
Speaker 4: So in the hold on in the contract it said
Speaker 4: hail resistant with no up charge. So are any part
Speaker 4: of that is any part of the supplement for the
Speaker 4: hail resistant upgrade?
Speaker 13: I'd have to I'd have to check.
Speaker 4: Okay. I want you to check and get back to us,
Speaker 4: because here's what's happening. Philip Ay. You can't argue for
Speaker 4: the extra money you got and then say they shouldn't
Speaker 4: have charged you. Okay, you can't do it. So so
Speaker 4: I need you need to send the contract and all
Speaker 4: of your supplements and what they were for, and then
Speaker 4: we'll compare them and help you out. I'm Tom Martinez.
Speaker 4: We have more coming up. Go with a sure thing
Speaker 4: Denver's Best Roofer Excel Roofing dot com. You don't pay
Speaker 4: us set until you're content. Time for an insurance check up,
Speaker 4: free no obligation comparison call Compass Insurance paying too much
Speaker 4: your coverage at dozens of insurance companies find out now
Speaker 4: three all three seven seven to one. Help You'll think
Speaker 4: you're his only customer when you choose Frank durand the
Speaker 4: real estate man dot com to list your home with
Speaker 4: Remax Alliance three all three nine two zero sixteen twenty
Speaker 4: two compaty Hi, Tom Marchino your troubleshooter three O three
Speaker 4: seven one three talks seven one three eight two five five. Listen.
Speaker 4: I'm gonna tell I'm want to tell you something about
Speaker 4: insurance claims that are really important. If you have an
Speaker 4: insurance claim, you are obligated to pass that money onto
Speaker 4: the roof for if the job or the contractor if
Speaker 4: the job, if the work was done, if you disagre
Speaker 4: agred with how the work was done and the insurance
Speaker 4: paid that supplemental claim. It's only you're really going to
Speaker 4: lose if you argue about quality if it passes inspection,
Speaker 4: unless it's absolutely defective and you get an expert to
Speaker 4: tell you that, or if something was not done. Here's
Speaker 4: what a lot of people do. They get a contract
Speaker 4: and the roofer on purpose puts down a lot of
Speaker 4: stuff in the contract with a price. Now you're saying, well,
Speaker 4: then I'm going to demand specific performance. But I'm going
Speaker 4: to tell you something. If a roofer says I'm going
Speaker 4: to do your roof for twenty grand and here's what
Speaker 4: it includes. And in the middle of it prices go
Speaker 4: up or the roofer decides it's too much and can't
Speaker 4: do it for that, they are allowed to put in
Speaker 4: a supplemental claim. They are and if your insurance company
Speaker 4: pays it, you don't get to say. Now, wait a minute,
Speaker 4: mister rufer, you said this was for twenty my insurance
Speaker 4: should pay twenty four. I'm gonna keep the extra four.
Speaker 4: I don't agree you should charge it.
Speaker 1: Now.
Speaker 4: If you do take that stance, then send the extra
Speaker 4: four back to your insurance company. You're not allowed to
Speaker 4: keep it and dispute it at the same time. Now,
Speaker 4: insurance people think it's a breach of contract. If a
Speaker 4: roofer says I'm gonna do ABCDNE for this price, and
Speaker 4: in the middle of it they need to make supplemental
Speaker 4: claims because prices changed or they miscalculated, they are allowed
Speaker 4: to do supplemental claims. If it is a dishonest claim,
Speaker 4: you can fight it for the benefit of your insurance company,
Speaker 4: not for the benefit of your pockets. We get this
Speaker 4: more often. I've never understood why people do that. Now,
Speaker 4: if your insurance company doesn't care, then go ahead and
Speaker 4: pay the roofer unless you did not get it. Those
Speaker 4: are the only circumstances, and homeowners will lose every single time,
Speaker 4: and they lose big and sometimes have to pay attorney's fees.
Speaker 4: Philippe said, he hasked some extra questions.
Speaker 13: Go ahead, Philippa, Oh, yes, Tom, I agree with everything
Speaker 13: you guys are saying, as far as you know paying
Speaker 13: the roofing company. But the issue here is they haven't
Speaker 13: completed You know.
Speaker 4: What did I did you hear what I just said?
Speaker 4: I just I just addressed that if they did not
Speaker 4: do something that they were paid for then or if
Speaker 4: they didn't do something they were not paid for, they
Speaker 4: either have to do it or they don't get paid.
Speaker 4: And if they were already paid, they got to do it.
Speaker 4: So I asked you this, I said it. I'm gonna
Speaker 4: say it again. Tell me specifically what they did not do.
Speaker 13: Okay, So they didn't do the gutters or the skylight.
Speaker 4: Okay, if you have that in your contract and they
Speaker 4: did not do it, you have no business withholding the
Speaker 4: entire roof. You only pay them sixty six hundred. You
Speaker 4: withheld way more than they did not do. Yes, yes, correct,
Speaker 4: Well you're in the wrong. You should pay them for
Speaker 4: everything they did. I said it, and I'm only saying
Speaker 4: it one more time. The only thing you don't pay
Speaker 4: for is what you didn't get. But that's not your situation, Filipe,
Speaker 4: you only paid sixty six hundred bucks on a twenty
Speaker 4: three thousand and five hundred dollars claim. Figure it out,
Speaker 4: get a calculator or talk to them, but we can't
Speaker 4: help you. I want to talk to gent who's been
Speaker 4: kindly way, who has a problem, A big problem. Gent.
Speaker 15: Hello, thank you, tom So. Since I spoke to you last,
Speaker 15: this is pertaining to my sister's passing. I spoke to
Speaker 15: you back on the fourteenth.
Speaker 4: No, I want to I want to find your I
Speaker 4: want to find it back on the fourteenth of what
Speaker 4: sir November? Okay, tell me about what your problem. Let
Speaker 4: me well, okay, I'm so sorry to hear that. I
Speaker 4: kind of remember this, but I'm trying to find the
Speaker 4: original call so I don't have to duplicate everything here
Speaker 4: and so and you called in the name Gent, Yes, sir, oh, okay,
Speaker 4: I don't have I don't remember this at all, So
Speaker 4: tell me the story. I see it there.
Speaker 11: Tom, It's eleven thirteen, not eleven fourteen.
Speaker 4: Okay, I'm sorry, wait wait, wait, as soon as you
Speaker 4: were looking at the uh at the database. Yeah, she
Speaker 4: takes notes all the time from me. I don't know.
Speaker 4: I know, but I don't. I don't have an eleven
Speaker 4: thirteen on my database.
Speaker 11: I'm looking at it. It says gentis sister died in
Speaker 11: her home in Leighton, Utah.
Speaker 4: There's a reason. Okay, I'm not sinking for some reason
Speaker 4: up with Oh wow, okay, so keep going, sus. What happened?
Speaker 4: That's all you put. That's it, okay on eleven thirteen. Okay,
Speaker 4: I go oh oh oh oh, I'm sorry. I'm sorry.
Speaker 4: I'm looking at and shut up, Mark, I'm looking at
Speaker 4: the wrong year. Oh god, okay, I got you, gent
Speaker 4: I got here. I so so tell Jen, I got us.
Speaker 4: Your sister died in late and, Utah, but I didn't
Speaker 4: get any details. Tell me what the issue is or was?
Speaker 15: Okay, well, what the issue is pertaining to your instruction
Speaker 15: and somebody there that was with you helping with LEEA.
Speaker 4: That's right.
Speaker 15: The first thing, eat on what's for us to get
Speaker 15: there and put hands on documents security.
Speaker 4: But what was your original question? You said your sister
Speaker 4: died and you had no idea about her estate?
Speaker 15: Yes, or how to go about beginning to handle uh?
Speaker 1: Right?
Speaker 4: And our attorney Dan mackenzie, our attorney Dan McKenzie says,
Speaker 4: you need to go and you need to file approbate
Speaker 4: if if if it's if it's required in Utah for
Speaker 4: the size of the estate.
Speaker 15: Well, what what we've done.
Speaker 1: Per that advice?
Speaker 4: Yes?
Speaker 15: It started my uh my brother as.
Speaker 4: A chief executive whatever or personal representatives? So, Jen, your
Speaker 4: brother is in is your brother in Utah?
Speaker 15: No, sir, he's here too. We have an attorney there.
Speaker 4: Okay when you and your brother, your brother became the
Speaker 4: personal representative.
Speaker 15: Yes, sir?
Speaker 4: And and who is your birth We go ahead?
Speaker 15: Pardon me? Well what the problem we're having a problem.
Speaker 15: What we're having a huge problem with is the link
Speaker 15: Withst Mortuary will not send the death certificates.
Speaker 4: What do you mean why.
Speaker 15: They've given me so many excuses? Okay, okay, I said
Speaker 15: he wouldn't believe it. So he said that their their
Speaker 15: main office called me and said we have a you know,
Speaker 15: an envelope to your address. It'll be there on the twenty.
Speaker 4: Okay, what's your brother's first name, Frank? Okay? And when
Speaker 4: did your sister die on the twelfth of Okay, Now,
Speaker 4: now here's what I want to know. If she died
Speaker 4: on the twelfth, was this funeral pallor the first place
Speaker 4: she went?
Speaker 15: Yes, sir, the way it went is I got a
Speaker 15: call from the uh Laighton sheriff, uh you know, he
Speaker 15: was the one who made into her house. And then
Speaker 15: he told me what they how they proceed since we're
Speaker 15: not there and no, and.
Speaker 4: How okay, hold on, okay, keep going. How did they proceed?
Speaker 4: How did they proceed?
Speaker 15: He said, what they would do is take her body
Speaker 15: for a you know, to be processed, her remains to
Speaker 15: be processed. She died of heart failure. They did a
Speaker 15: quick add topsy. We didn't okay, you know, anything beyond that.
Speaker 15: Then I asked, what's what could we do there from here?
Speaker 15: He suggested that they what they routinely do is send
Speaker 15: a body to Linquist Mortuary. They're in Layton, Utah. So
Speaker 15: I agreed.
Speaker 4: I called them, Okay, hold on, and what's the name
Speaker 4: of the what's the name of the place. I'm going
Speaker 4: to have somebody call was sent to Linquist. Linquist, Yeah, okay, here,
Speaker 4: here's what I want to tell you. Okay, the county
Speaker 4: corner will have her death certificate. You don't need to
Speaker 4: go through Linquist.
Speaker 15: Well, I've gotten a digital, you know, a copy. But
Speaker 15: my problem is I paid Linquist for the cremation for
Speaker 15: you know, certified death certificate.
Speaker 4: You don't need a certified death certificate. The county will
Speaker 4: do it, the corner if they did an autopsy. Who
Speaker 4: did the autopsy? The corner, right, Yes, that's who's gonna
Speaker 4: have your death certificate. I don't know why you're messing
Speaker 4: with Lindquist. Hang on if you have another question. But sir,
Speaker 4: you're just complicating things. It's the county corner that's their
Speaker 4: job to issue death certificates. We have more coming up.
Speaker 4: Go with a sure thing Denver's Best Roofer Excel Roofing
Speaker 4: dot com. You don't pay a cent until you're content.
Speaker 4: Time for an insurance check up free no obligation comparison
Speaker 4: call Compass Insurance paying too much your coverage at dozens
Speaker 4: of insurance companies. Find out now three all three seven
Speaker 4: to seven to one help. You'll think you're his only
Speaker 4: customer when you choose Frank durand the real estate man
Speaker 4: dot Com to list your home with Remax Alliance three
Speaker 4: all three nine two zero sixteen twenty two. Tom Martino
Speaker 4: here at three all three seven one three talk seven
Speaker 4: one three eight two five to five. All right, So anyway,
Speaker 4: we're gonna put Deputy Bow on this one case because
Speaker 4: here's the problem. The bottom line comes down to this.
Speaker 4: He wants the desert. He wants he paid the funeral home.
Speaker 4: So I think he should get a refund and then
Speaker 4: just get his basically get his death certificate from the
Speaker 4: county corner. But Bo's gonna look into it and let
Speaker 4: us know. Any of you guys have any of you
Speaker 4: guys have any follow ups? Okay? Now I want to
Speaker 4: If not, I have some stuff I want to talk about.
Speaker 4: Now there's one who says, where is it? Okay? On
Speaker 4: the twenty first, you were speaking with Brad O'Brien O'Brien
Speaker 4: Legal Services, who talked about the just cause in the leases.
Speaker 4: Do you know what landlords are doing to get around it?
Speaker 4: It says here, I did not realize this. In previously
Speaker 4: the topic came up. Leases are within the first year
Speaker 4: and be non renewed. No questions asked in the first year,
Speaker 4: if landlords are making leases for three hundred and sixty
Speaker 4: four days instead of three hundred and sixty five days,
Speaker 4: they let's ask let's this sounds like bad info. Let's
Speaker 4: ask O'Brien that's why, because I was told even month
Speaker 4: to month leases you have to have a just cause.
Speaker 4: So I don't think this guy's right. So yeah, I
Speaker 4: want to get Brad O'Brien on, but I also want
Speaker 4: to talk to right now. I want to back talk
Speaker 4: to Chris again. Chris Console with discount bat dot com. Chris,
Speaker 4: let's talk more about the conversion, the shower conversions. People
Speaker 4: are asking about it, Mark, what specifically do you want clarified?
Speaker 5: Well, so bottom line is you come in, someone's got
Speaker 5: the old tub. You just get rid of the tub
Speaker 5: all together.
Speaker 6: Yeah, the tub comes out, so I guess in theory
Speaker 6: becomes a three quarter three quarter bathroom, but you've got
Speaker 6: a shower instead of the show.
Speaker 4: But he needs Nobody wants those shoves anyway.
Speaker 6: Yeah, so we tear tear the tub out, you know,
Speaker 6: put a shower pan, uh, waterproof backing tile or crylic
Speaker 6: what's better the tile? You know, people that sell tile
Speaker 6: will tell you that it's better, and people would sell
Speaker 6: it crylic. I will tell you it's better. There's some
Speaker 6: advantages and disadvantages to both. Tyler, I'll tell you.
Speaker 4: I'll tell you what I think. The one pieces. The
Speaker 4: one piece is always better, just one big piece time.
Speaker 6: Well it's three yeah, technically it's three right.
Speaker 4: Well yeah, but what I meant is there's no grouse
Speaker 4: or anything.
Speaker 6: Yeah, there's no grout, which is is a huge upside.
Speaker 4: Right, So I will say this, put your shampoo bottle.
Speaker 6: If the tub's not there, right, you have to build
Speaker 6: a niche.
Speaker 4: So you Mark, yeah, Mark, I look, I saw your
Speaker 4: shower the other day. It's so beautiful. You don't have
Speaker 4: but okay, so I will say this, okay, and and
Speaker 4: and Chris, you know this. There's no way that a
Speaker 4: shower is going to look that beautiful with one piece,
Speaker 4: right or with the solid pieces. Is that correct? That's correct?
Speaker 6: And you know, and you can't do the really large
Speaker 6: showers either with the So the tile, you've got so
Speaker 6: many design options.
Speaker 4: And okay, but when people say tile, a lot of
Speaker 4: people are thinking tile. But Marx is technically tiled. But
Speaker 4: they're giant pieces of beautiful they're like five by what
Speaker 4: are they?
Speaker 9: No?
Speaker 4: No, No, I thought they were they were like.
Speaker 11: Their large profile fours or something.
Speaker 4: Yeah, that's exactly right. Three technically tiles they are. But
Speaker 4: what but what material is it?
Speaker 10: Mark?
Speaker 4: That's a Susanne question, Tomas, do you put porcelain in?
Speaker 11: It's porcelain.
Speaker 4: It's like, it's some of the most beautiful stuff I've
Speaker 4: ever seen, and and it's a giant shower and and
Speaker 4: but you can't get that look with solid pieces obviously,
Speaker 4: so you could never do a shower life.
Speaker 5: Is correct me if I'm wrong, They're going to be
Speaker 5: less expensive for sure, of course. And then like zero
Speaker 5: maintenance is true, that's true too.
Speaker 4: Yeah, yeah, and it's beautiful. You just have less selection
Speaker 4: and Mark, you don't have a lot of maintenance in that,
Speaker 4: trust me.
Speaker 5: Plain, Well that's a full steam shower, man. I didn't
Speaker 5: realize the maintenance on the glass is massive.
Speaker 1: Man.
Speaker 4: You mean for cleaning it or what? Yeah, you have
Speaker 4: to squeege it.
Speaker 11: It's like nine feet tall.
Speaker 4: Well okay, but there's something that would do away with
Speaker 4: that too, and that's soft water. We have soft water, yeah,
Speaker 4: we do, and we treated the glass. We're not saying
Speaker 4: it We're not saying it's horrible, but oh no, you
Speaker 4: shouldn't have hardly anything on that glass if you have
Speaker 4: soft water. Really no, man, it gets up to one
Speaker 4: hundred and twenty degrees.
Speaker 9: I know.
Speaker 4: But you you never see spotting like mineral spots, do you? No? No, no,
Speaker 4: no no no no no no no no no now okay, anyway,
Speaker 4: we got more coming up on the Troubleshooter Show. It's
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Speaker 4: two five five. So Chris, let's let's uh a parting
Speaker 4: message from you. Better be of a nice discount discount
Speaker 4: bath dot com just for today or until tomorrow until
Speaker 4: how you can set it what you want, but we
Speaker 4: require a screaming deal. Now you have normal screaming deals,
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Speaker 6: Okay, So here's here's what I've been thinking. And I
Speaker 6: just bought a new sixty five inch oled TV. So
Speaker 6: for the first three people that book work for January
Speaker 6: of next year, but they got a book it this week,
Speaker 6: we're going to give away a free smart TV. Very cool, Okay,
Speaker 6: and it's on a full bathroom remodel.
Speaker 4: Okay, So they do a bathroom model, they're going to
Speaker 4: get a free what.
Speaker 6: Size sixty five inch whoa, yeah, yeah, big TV.
Speaker 4: That's pretty cool, like it. Yeah, it can't even include
Speaker 4: like that that ten thousand dollars total bathroom.
Speaker 6: No, because that's not a complete bathroom. That's just the shower.
Speaker 4: Yeah, that's the nine eight eighty eight. Yeah, So a
Speaker 4: full bathroom remodel, you get a free sixty five inch
Speaker 4: to O l ed TV. What is the O stand for?
Speaker 4: I don't know. I don't know either. It's I don't either. Actually,
Speaker 4: what's the O anyway? YouTube morons? What's the O for
Speaker 4: an O?
Speaker 1: L ed?
Speaker 4: I think organic it is or something like are you organic?
Speaker 4: Not in the context of organic? No, organic like medi
Speaker 4: diode organic.
Speaker 6: See what Dragon said?
Speaker 4: Dragon? Oh not Google. He knew it, knew it immediately.
Speaker 4: The man knew it. Okay, I have I have a
Speaker 4: next Okay, I have another question then, as far as
Speaker 4: do you I know it's discount bath. I need to
Speaker 4: ask this, so do count the kitchens?
Speaker 6: We will do kitchens.
Speaker 4: Okay.
Speaker 6: We don't advertise for them, but we can totally do them.
Speaker 4: You got it? Okay, So if you get if you
Speaker 4: get that, you get that sixty five inch TV. And
Speaker 4: I want to know, do you do those smart mirrors?
Speaker 6: I have not ever done one, but we can do that.
Speaker 6: When you say smart, like with the TV and it's
Speaker 6: wired to your internet and the whole.
Speaker 4: Nothing like that. You can actually cruise the internet or
Speaker 4: you can yeah you now, Mark I thought Mark edwin.
Speaker 4: They have a touch mirror with all kinds of stuff
Speaker 4: on it.
Speaker 5: But the cool thing we have is in the steam shower.
Speaker 5: We have a full entertainment center, so you can either
Speaker 5: watch the news, watch a movie.
Speaker 4: Wait wait wait wait wait wait you do you have
Speaker 4: a screw in the yeah? Man, all touchcreen. It's badass
Speaker 4: in the shower. You I didn't see that. Where was it.
Speaker 4: It's just it's like the whole control panel. It's uh okay,
Speaker 4: now it's right in there. So they have mirrors that
Speaker 4: do that, that you can check emails and all that.
Speaker 4: I see that.
Speaker 6: So, I mean it's it's relatively simple for us to do,
Speaker 6: but honestly never done.
Speaker 4: Hit his website. Well, it's so easy. Discountbath dot com.
Speaker 4: That's right.
Speaker 5: People out there, this guy is great. They'll come out,
Speaker 5: they'll talk to you, they'll go over everything you want
Speaker 5: to do. Please give them a shot. I mean, they're
Speaker 5: just great people.
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Speaker 4: Save all your problems for me