WEBVTT 1 00:00:00.040 --> 00:00:03.520 The following program is produced by the Tech Talk Radio Network. Hi, 2 00:00:03.600 --> 00:00:05.960 this is Bill Gates and I listened to tech talk Radio. 3 00:00:08.759 --> 00:00:11.640 Welcome to another episode of tech talk Radio. We are 4 00:00:11.679 --> 00:00:16.280 the show that talks about computers, technology, and the Internet. 5 00:00:16.320 --> 00:00:19.079 Of course, on this Memorial Day weekend, a lot of 6 00:00:19.079 --> 00:00:21.559 people doing stuff. Of course, Sean is heading up to 7 00:00:21.640 --> 00:00:27.199 the I believe he calls it the Upper Peninsula where 8 00:00:27.199 --> 00:00:30.000 he vacations. He's taking the camera with him. He's got 9 00:00:30.000 --> 00:00:33.200 it all tricked out and does some really cool stuff 10 00:00:33.439 --> 00:00:37.799 with technology. So that's how he's enjoying this Memorial Day 11 00:00:37.840 --> 00:00:40.159 weekend as well. But I figured, you know what, let's 12 00:00:40.200 --> 00:00:43.000 go ahead and push forward and let's put together a 13 00:00:43.000 --> 00:00:45.359 show for you that maybe we can cover some of 14 00:00:45.399 --> 00:00:47.640 the stuff that you've been thinking about. And when it 15 00:00:47.679 --> 00:00:50.119 comes to technology, you wanted to get some answers with 16 00:00:50.320 --> 00:00:53.320 as well. And when we talk about answers, we talk 17 00:00:53.399 --> 00:00:56.920 about those listener questions and we love those. Now, anytime 18 00:00:56.960 --> 00:00:58.880 you want to drop us a line, you can do 19 00:00:58.920 --> 00:01:02.920 that on our Facebook page Facebook dot com Forward slash 20 00:01:03.079 --> 00:01:06.560 tech Talkers. That's t E C H T A l 21 00:01:06.680 --> 00:01:09.760 K E R S. If you're not on the Facebook, 22 00:01:09.959 --> 00:01:11.879 but you have an email address. You can email us 23 00:01:12.280 --> 00:01:15.400 tech Guys T E C H, g U Y S 24 00:01:15.879 --> 00:01:19.280 at tech talk radio dot com. You know, so follow 25 00:01:19.359 --> 00:01:21.560 us on the worldwide web at tech talk radio dot com. 26 00:01:21.599 --> 00:01:24.159 We had a form set up years ago that you 27 00:01:24.200 --> 00:01:27.680 could submit your questions there and then I'm not sure 28 00:01:27.959 --> 00:01:32.319 changes et cetera happened. Now hopefully we'll get that re implemented, 29 00:01:32.359 --> 00:01:34.719 so you could just do that right there on our 30 00:01:34.760 --> 00:01:37.599 website at tech talk radio dot com. Also, I just 31 00:01:37.640 --> 00:01:39.519 want to remind you too, if you want to see 32 00:01:39.519 --> 00:01:42.840 some cool videos, see videos from the shows that we do, 33 00:01:43.680 --> 00:01:47.359 you could find those on our web YouTube page, which 34 00:01:47.400 --> 00:01:51.719 is tech talk Radio. All right, So speaking to questions, 35 00:01:51.760 --> 00:01:56.040 we have a question in from Cecilia. Cecilia has a 36 00:01:56.120 --> 00:02:00.239 mom that is a little older and does communicate with 37 00:02:00.439 --> 00:02:05.000 an iPhone. The only problem is Cecilia's mom ended up 38 00:02:05.079 --> 00:02:08.840 typing the wrong code on her iPhone. That's happened to 39 00:02:08.879 --> 00:02:11.879 me before. And mine was crazy because mine was in 40 00:02:11.919 --> 00:02:16.159 my pocket and it kept you know, I didn't have 41 00:02:16.199 --> 00:02:18.240 it the I didn't have it to go to sleep, 42 00:02:18.599 --> 00:02:20.879 so it was on. So and that could be bad 43 00:02:20.919 --> 00:02:23.680 because it could actually phone, you know, accidentally phone they 44 00:02:23.680 --> 00:02:26.439 call it butt dialing. It could phone somebody, but it 45 00:02:26.560 --> 00:02:29.719 kept trying to log in with the wrong password, and 46 00:02:29.840 --> 00:02:32.680 next thing you knew, I was locked out. And that's 47 00:02:32.719 --> 00:02:35.800 what happens with your your iPhones. If you, you know, 48 00:02:35.919 --> 00:02:39.199 enter the wrong password after so many times, it will lock. 49 00:02:39.400 --> 00:02:43.599 And sometimes it'll say locked for twenty four hours, locked 50 00:02:43.639 --> 00:02:48.240 for forty eight, locked for twenty eight weeks either way. 51 00:02:48.439 --> 00:02:51.120 So and this could be a lifeline for a lot 52 00:02:51.199 --> 00:02:56.759 of people. And unfortunately if this happens. What are the options. Well, 53 00:02:58.159 --> 00:03:03.159 one thing is you can usually re enable your device, 54 00:03:03.199 --> 00:03:05.639 if it's an iPhone or an iPad, and we're talking 55 00:03:05.639 --> 00:03:09.000 about the Apple platform here. You can re enable the 56 00:03:09.000 --> 00:03:16.080 device Cecilia by logging into the iCloud account on the computer. 57 00:03:16.199 --> 00:03:21.000 Now that's if there is a computer, and that is 58 00:03:21.159 --> 00:03:25.479 one way to do it. The problem is, and Cecilia's 59 00:03:25.599 --> 00:03:29.039 a full email tells us that her mom doesn't remember 60 00:03:29.319 --> 00:03:33.879 her user name. Now this might be a little investigating 61 00:03:34.120 --> 00:03:39.719 on your part. You may have to go into your like again. 62 00:03:39.719 --> 00:03:42.280 You can check her computer if she has one, to 63 00:03:42.360 --> 00:03:44.479 see if she's ever sent out an email, if she's 64 00:03:44.520 --> 00:03:48.280 logged into her iCloud. If you type in you know 65 00:03:48.520 --> 00:03:52.039 iCloud dot com. Does it come up and autopropagate the 66 00:03:52.159 --> 00:03:55.280 user name. Even if it doesn't do the past ord, 67 00:03:55.319 --> 00:03:57.520 at least you have the username. That can be a benefit. 68 00:03:58.319 --> 00:04:03.199 But or if you've ever emailed you know Mom, sometimes 69 00:04:03.240 --> 00:04:05.000 better just pick up the phone a call. But if 70 00:04:05.039 --> 00:04:08.520 you've ever emailed Mom, it might be in there as well. 71 00:04:08.599 --> 00:04:13.840 But if there is no go on that one one 72 00:04:13.879 --> 00:04:16.759 of the other options you have at this point, if 73 00:04:16.759 --> 00:04:20.439 it's completely locked out, and I will say this one 74 00:04:20.480 --> 00:04:24.519 that shouldn't go first, but you can reset the phone. Now. 75 00:04:24.560 --> 00:04:27.759 The problem with resetting the phone is if your mom 76 00:04:27.800 --> 00:04:31.759 has taken a lot of photos, Cecilia, your mom has notes, 77 00:04:32.360 --> 00:04:34.959 your mom likes to keep all her texts. If she 78 00:04:35.040 --> 00:04:39.399 does text, that can be a problem because then that 79 00:04:39.439 --> 00:04:44.399 can wipe that all away. And that's why I always 80 00:04:44.399 --> 00:04:47.959 recommend you know backups. You know, get your your parents, 81 00:04:48.000 --> 00:04:51.959 your kids, whoever, yourself, if you've got an eye device, 82 00:04:52.839 --> 00:04:56.120 even an Android device too, to make backups because you 83 00:04:56.279 --> 00:04:59.360 never know when something like this happened. I've heard stories 84 00:04:59.360 --> 00:05:01.959 of people not only being locked out of their devices, 85 00:05:01.959 --> 00:05:06.319 but their devices being lost or stolen, and then you 86 00:05:06.360 --> 00:05:09.439 know they lose access to everything. So that's one way. 87 00:05:09.439 --> 00:05:14.079 The next step, and you can't expect it to work 88 00:05:14.199 --> 00:05:17.480 right away. This could take actually a little bit of time. 89 00:05:18.240 --> 00:05:23.600 If you have the proof of purchase, if you have documentation, 90 00:05:24.639 --> 00:05:26.639 and if your mom could go with you, that's great. 91 00:05:26.759 --> 00:05:30.120 In this case, Cecilia said that her mom was a 92 00:05:30.160 --> 00:05:34.879 hospital bound. She was in the hospital, so she but 93 00:05:35.000 --> 00:05:38.399 you wanted her to have her smartphone. That one thing 94 00:05:38.439 --> 00:05:41.480 you could do is you could visit in an Apple store. Now, 95 00:05:41.480 --> 00:05:44.560 for those of us in the Tucson area, if you're 96 00:05:44.560 --> 00:05:47.319 listening outside of the Tucson area, you may want to 97 00:05:47.399 --> 00:05:50.680 check to find out where your Apple store is. They 98 00:05:50.720 --> 00:05:53.160 can be helpful. You could go in there and you 99 00:05:53.199 --> 00:05:56.240 could explain the situation. If you have your mom's ID 100 00:05:56.759 --> 00:05:59.600 again proof of purchase, you may be able to appeal 101 00:05:59.600 --> 00:06:01.399 to one of the geniuses there and they may be 102 00:06:01.480 --> 00:06:04.519 able to help you get that phone reset. But again, 103 00:06:05.279 --> 00:06:08.199 there is a possibility you could lose all that. Now, 104 00:06:08.199 --> 00:06:11.800 there is some really good discussions on the Apple website. 105 00:06:12.519 --> 00:06:14.560 You may want to take a look and jump online 106 00:06:14.560 --> 00:06:18.360 to support dot apple dot com. Again, you would need 107 00:06:18.399 --> 00:06:21.720 an internet connection, a cable that could charge the smartphone 108 00:06:21.759 --> 00:06:25.040 if it hasn't been charged. And again it can be 109 00:06:25.079 --> 00:06:30.120 MAC or PC. But that's that's one way to get 110 00:06:30.120 --> 00:06:34.319 her done. Now. Some people have said in the past, well, 111 00:06:34.360 --> 00:06:37.240 what about face ID if you're with your mom and 112 00:06:37.399 --> 00:06:39.800 it has a face ID set up, you could try 113 00:06:39.800 --> 00:06:41.839 that too. That could be another one where you know, 114 00:06:41.879 --> 00:06:45.040 you just look at the phone, it recognizes and it 115 00:06:45.079 --> 00:06:48.720 can reset that way, so you know, I'm sorry. So, yeah, 116 00:06:48.800 --> 00:06:52.160 that's a terrible That's honestly a really bad thing to 117 00:06:52.240 --> 00:06:56.160 happen when it gets locked out and can be super frustrating. 118 00:06:56.240 --> 00:06:58.920 But hopefully that will help you. I'd love to know 119 00:06:59.360 --> 00:07:02.279 you know how that worked out for you. In our 120 00:07:02.399 --> 00:07:04.920 TV tech segment that we do on News thirteen, you 121 00:07:04.959 --> 00:07:08.639 could see those generally every Monday. We do those on 122 00:07:08.759 --> 00:07:11.279 Chemist by Fox eleven, right after the eight o'clock hour. 123 00:07:12.560 --> 00:07:15.560 We've been doing those since I want to say, we 124 00:07:15.600 --> 00:07:20.560 started in two thousand and four. We started at KWBA. 125 00:07:21.199 --> 00:07:23.519 We did a couple of segments there and it was 126 00:07:23.560 --> 00:07:27.439 a lot of fun. Apple sent us. I remember the 127 00:07:27.560 --> 00:07:30.040 first one we did. They sent us the big, old, 128 00:07:30.120 --> 00:07:32.920 huge iMac, which was great. We got a chance to 129 00:07:32.959 --> 00:07:35.959 talk about those. But again we're talking way back, you know, 130 00:07:36.000 --> 00:07:39.360 two thousand and three, two thousand and four, and then 131 00:07:40.000 --> 00:07:43.079 over time we ended up the producer who put that 132 00:07:43.120 --> 00:07:47.360 segment together. Stephanie ended up moving over to KOLD and 133 00:07:47.399 --> 00:07:49.560 she brought me on to KLD and we would do 134 00:07:50.600 --> 00:07:54.959 a segment. We called it Tech Tuesday, So every Tuesday 135 00:07:55.000 --> 00:07:57.120 we would go in and we'd chose something and back 136 00:07:57.160 --> 00:08:02.040 then in the mid two thousand towards Slate two thousands, 137 00:08:02.120 --> 00:08:07.160 it was so easy to get product because, I mean, 138 00:08:07.160 --> 00:08:13.879 the Internet was growing, influencers were not really a thing yet, 139 00:08:14.160 --> 00:08:17.120 so me as a little guy doing a you know, 140 00:08:17.199 --> 00:08:20.680 doing a TV segment in southern Arizona, I could just 141 00:08:20.800 --> 00:08:23.879 jump on the phone and call it representative at Apple. 142 00:08:24.040 --> 00:08:26.399 I could call it representative at Verizon. I could call 143 00:08:26.439 --> 00:08:30.560 it representative at Microsoft. I could call it representative at 144 00:08:30.560 --> 00:08:33.480 Adobe and just say, hey, I'm putting together the segment. 145 00:08:33.559 --> 00:08:36.279 I want to feature the product. And they would just 146 00:08:36.399 --> 00:08:38.399 do all kinds of great stuff and they would send 147 00:08:38.399 --> 00:08:40.399 over the product and we get a chance to look 148 00:08:40.440 --> 00:08:42.120 at it for a couple of weeks and send it back. 149 00:08:42.720 --> 00:08:44.799 But it was always easy to get stuff in our hands. 150 00:08:45.080 --> 00:08:50.000 And boy, that has changed TV kind of. It's still 151 00:08:50.200 --> 00:08:53.600 a we love our segment and TV segments have been great, 152 00:08:54.759 --> 00:08:59.679 but the influencers kind of took over that because here 153 00:08:59.720 --> 00:09:01.960 I am in a TV market, and yes, we do 154 00:09:02.080 --> 00:09:06.559 put our segments online and people do watch them, uh, 155 00:09:06.840 --> 00:09:10.240 but the TV, the TV market takes a back door 156 00:09:10.279 --> 00:09:15.919 to influencers. They reach a wide audience with TikTok and 157 00:09:16.320 --> 00:09:20.200 Facebook and Instagram reels and Snap. Well Snap, I don't 158 00:09:20.240 --> 00:09:23.279 know if Snap really is used by influencers, but but 159 00:09:23.360 --> 00:09:28.080 I mean, you really, really really YouTube shorts I have 160 00:09:28.240 --> 00:09:31.639 done a great job in building their audiences. And there's 161 00:09:31.679 --> 00:09:37.080 some really great uh YouTuber YouTubers out there that do 162 00:09:37.240 --> 00:09:41.639 great job with information about tech. Uh, and they've they've 163 00:09:41.639 --> 00:09:43.039 done a great job with it. But it used to 164 00:09:43.080 --> 00:09:45.639 be used to be super easy. It's not as much 165 00:09:45.799 --> 00:09:49.799 this this you know anymore, but it was cool. We 166 00:09:49.799 --> 00:09:52.080 were able to put together a segment this past Monday 167 00:09:53.000 --> 00:09:56.440 and we talked about a growing trend in the tech 168 00:09:56.480 --> 00:10:02.039 world called software as a service. Now you may remember 169 00:10:02.919 --> 00:10:06.720 in years past you would go and you would buy 170 00:10:07.399 --> 00:10:10.919 a software for doing a task. We'll take for example, 171 00:10:10.919 --> 00:10:14.320 I'll just take one big example was into It into It, 172 00:10:14.559 --> 00:10:17.799 which their tech support I believe was located here in Tucson. 173 00:10:17.840 --> 00:10:22.039 I don't know if it still is, but say QuickBooks. 174 00:10:22.679 --> 00:10:25.639 For many that were starting a small business, quick Books 175 00:10:26.519 --> 00:10:30.039 was one of the easiest to use, one of the 176 00:10:30.080 --> 00:10:32.840 most full featured. You would go out and you would 177 00:10:32.840 --> 00:10:36.039 buy the software, and I want to say, we could 178 00:10:36.120 --> 00:10:40.159 run anywhere from one hundred and fifty three four hundred dollars, 179 00:10:40.360 --> 00:10:43.639 all right, but you could use it for as long 180 00:10:43.679 --> 00:10:47.679 as you had it. Now, over time, a company like 181 00:10:47.720 --> 00:10:52.039 QuickBooks or into it would introduce new features like if 182 00:10:52.039 --> 00:10:54.960 you want to do job costing, you want to just 183 00:10:55.000 --> 00:10:58.120 share it whether the other users maybe in your office 184 00:10:58.159 --> 00:11:02.279 that would put together statement or quotes or invoices, and 185 00:11:02.320 --> 00:11:04.480 you can have more users that would be using it. 186 00:11:04.600 --> 00:11:08.000 And of course Microsoft are into it, changed its business 187 00:11:08.039 --> 00:11:11.919 model to make that available. A lot of people loved it. 188 00:11:12.080 --> 00:11:15.399 I mean I loved it. I was a quick Books 189 00:11:15.480 --> 00:11:20.960 user from the very beginning, and software as a service 190 00:11:21.120 --> 00:11:25.120 came along. And what happened is, you know, and it's 191 00:11:25.159 --> 00:11:29.240 only taken me recently to realize that, Okay, it makes sense. 192 00:11:30.159 --> 00:11:33.320 And I know that's probably taken off some people who 193 00:11:33.360 --> 00:11:38.440 have bought software and they get upset because maybe they're 194 00:11:38.440 --> 00:11:40.360 not able to use that software anymore. And I'll get 195 00:11:40.360 --> 00:11:42.519 to that in a second. But and I've talked about 196 00:11:42.600 --> 00:11:48.879 the issues I did have with Adobe. But what happens 197 00:11:48.960 --> 00:11:53.039 is these companies they continue to innovate. They don't just 198 00:11:53.080 --> 00:11:58.600 put out of software and say here's the software, use 199 00:11:58.639 --> 00:12:02.639 it now. For many of us, that was great. Quick 200 00:12:02.679 --> 00:12:05.879 Books was phenomenal. It did exactly what you needed it 201 00:12:05.919 --> 00:12:09.840 to do. I go back on my years past and 202 00:12:09.879 --> 00:12:12.960 I look at some of the invoices for my business. 203 00:12:13.080 --> 00:12:17.159 I had a first desktop publishing business, then computer repair 204 00:12:17.240 --> 00:12:21.200 business that I would do even here at this radio 205 00:12:21.240 --> 00:12:24.360 station that we broadcast on. I was actually hired as 206 00:12:24.360 --> 00:12:27.320 a videographer before I was ever a DJ on this station. 207 00:12:28.240 --> 00:12:31.360 I had done radio, and I love the story about 208 00:12:31.360 --> 00:12:35.200 this one. I had done radio at in Tucson. We 209 00:12:35.240 --> 00:12:38.240 had a number one morning show for a couple of years. 210 00:12:38.480 --> 00:12:40.320 We were you know, we had a lot of listeners 211 00:12:40.399 --> 00:12:43.360 that would tune in, and we had moved here from 212 00:12:43.360 --> 00:12:45.480 Palm Springs where we also did very good Me and 213 00:12:45.559 --> 00:12:48.679 my former partner Barry Donovan, who is no longer with us, 214 00:12:48.960 --> 00:12:51.639 but we had a pretty great morning show. And then 215 00:12:52.399 --> 00:12:57.000 when things changed started to change in radio and the 216 00:12:57.000 --> 00:13:01.240 market kind of went boom and bust. Then it was 217 00:13:01.759 --> 00:13:05.000 trying different things, went over to a couple of different stations. 218 00:13:05.600 --> 00:13:09.919 This show somehow just kept surviving and would show up 219 00:13:09.919 --> 00:13:14.320 at different stations and it was great. The station the show, 220 00:13:14.399 --> 00:13:17.080 if you don't know, came with me from Pump Springs 221 00:13:18.120 --> 00:13:23.519 and it was cool. And I ended up doing a 222 00:13:23.559 --> 00:13:25.240 lot of video. It's what I was doing in the 223 00:13:25.399 --> 00:13:29.919 late eighties. And we're talking analog editing on three quarter 224 00:13:29.960 --> 00:13:34.960 its videotape. And I saw an ad in a radio 225 00:13:35.519 --> 00:13:39.679 magazine that would hire radio talent and the ad was 226 00:13:39.679 --> 00:13:43.720 for videographer and it was for the station here. I thought, oh, 227 00:13:44.200 --> 00:13:47.639 I'll go find out what's going on, and so I 228 00:13:47.720 --> 00:13:50.480 went and met with the owner of the station and 229 00:13:50.559 --> 00:13:53.279 we talked about video and told me some of the 230 00:13:53.279 --> 00:13:57.200 things he wanted to do, and I was hired and 231 00:13:57.320 --> 00:13:59.519 it was. It was on a piece by piece basis. 232 00:14:00.000 --> 00:14:02.559 It was great. I would go ahead and he'd say, Okay, 233 00:14:02.600 --> 00:14:05.080 can you go over to Dwight's Auto Glass or here 234 00:14:05.159 --> 00:14:07.159 was out of family restaurant, and I would go in 235 00:14:07.200 --> 00:14:09.320 there and I would shoot videos and it was It 236 00:14:09.399 --> 00:14:12.919 was awesome. And the pay wasn't that great, sorry, boss, 237 00:14:13.000 --> 00:14:15.559 but it was still good because It kept me working 238 00:14:15.759 --> 00:14:17.799 and I was able to do other radio things as well, 239 00:14:18.320 --> 00:14:21.799 and we ended up doing tech talk radio just on 240 00:14:21.840 --> 00:14:25.919 the web at that point, and it was a lot 241 00:14:25.960 --> 00:14:27.639 of fun. And one day I was talking to our 242 00:14:27.919 --> 00:14:31.480 former program director here, Tom Lang, and we were I 243 00:14:31.559 --> 00:14:34.519 was videotaping an event for them over at Desertdemic Casino, 244 00:14:35.360 --> 00:14:38.799 and I told Tom, I said, boy, I miss radio, 245 00:14:38.799 --> 00:14:41.120 and he goes, wait, you did radio And I said yeah, 246 00:14:41.919 --> 00:14:45.440 and I said, did radio in Tucson, And he'd never 247 00:14:45.480 --> 00:14:47.679 heard of the show. I had done so much for 248 00:14:47.720 --> 00:14:51.480 our number one ratings, and he said, well, heck, if 249 00:14:51.519 --> 00:14:54.320 we ever have a part time position, you know, open 250 00:14:54.399 --> 00:14:57.200 up or a filling, you want to do it. I'm like, yeah, absolutely, 251 00:14:57.879 --> 00:15:00.039 And that's how they found out A did radio, and 252 00:15:00.039 --> 00:15:03.759 I ended up doing radio here at this station. I've 253 00:15:03.759 --> 00:15:06.720 been with the station now since two thousand and nine. 254 00:15:07.120 --> 00:15:09.279 Brought tech Talk over here, I want to say about 255 00:15:09.279 --> 00:15:12.639 twenty fourteen. It was something I always wanted to do, 256 00:15:12.759 --> 00:15:14.399 is bring it to the station, which just matter of 257 00:15:14.399 --> 00:15:16.799 having the right slot and the right spot. So I'm 258 00:15:16.879 --> 00:15:19.399 very appreciative for the owners letting us do this tech show, 259 00:15:19.399 --> 00:15:22.559 and I hope I do hope this helps some of 260 00:15:22.600 --> 00:15:26.039 you that when you run into a tech situation, we're 261 00:15:26.080 --> 00:15:28.240 able to do that for you. Now, I kind of 262 00:15:28.399 --> 00:15:31.159 strayed a little from the story, but you know how 263 00:15:31.279 --> 00:15:35.080 software as a service has changed things. We looked at 264 00:15:35.159 --> 00:15:38.320 QuickBooks and quick books. Yeah, it was great for a 265 00:15:38.320 --> 00:15:41.799 lot of us that just needed to do an invoice. 266 00:15:41.879 --> 00:15:44.240 And I'll be honest with you, I went ahead and 267 00:15:44.279 --> 00:15:48.679 I moved to the subscription model, and the sscerptions started 268 00:15:48.720 --> 00:15:53.480 off relatively inexpensive, but every year they added new features 269 00:15:54.039 --> 00:15:57.720 that I wasn't using, and the price continued to grow, 270 00:15:58.559 --> 00:16:03.679 and I find decided to opt out. When we got 271 00:16:03.720 --> 00:16:05.799 to I want to say, it was about I want 272 00:16:05.799 --> 00:16:08.080 to say, four hundred maybe five hundred dollars a year 273 00:16:08.559 --> 00:16:11.480 to use the software. Oh yeah, So you might remember 274 00:16:12.080 --> 00:16:15.120 quick books, and you might remember when you could go 275 00:16:15.159 --> 00:16:18.840 into the computer store and it wasn't that much. Now 276 00:16:19.120 --> 00:16:21.240 you know you want a subscription to that, it's going 277 00:16:21.279 --> 00:16:24.559 to cost you a lot more. Now the engineers have 278 00:16:24.679 --> 00:16:27.360 done some more things, but as a small business, it 279 00:16:27.399 --> 00:16:30.720 may not be exactly what you really needed. We saw 280 00:16:30.720 --> 00:16:36.360 the same thing with Microsoft Microsoft Office. Might remember having 281 00:16:36.440 --> 00:16:39.159 Microsoft Office when you would go and you would buy 282 00:16:39.200 --> 00:16:42.679 Office two thousand and three, two thousand and four, and 283 00:16:42.720 --> 00:16:45.320 you would all buy that. You got Microsoft Word, you 284 00:16:45.360 --> 00:16:51.480 got Microsoft Excel, power Point, you got some of the 285 00:16:51.480 --> 00:16:54.879 other programs that came with that outlook, and it was great. 286 00:16:55.840 --> 00:16:59.799 But then they continued to innovate and you suddenly needed 287 00:16:59.799 --> 00:17:04.440 to buy a subscription to be able to use the 288 00:17:04.519 --> 00:17:08.759 Microsoft platform. Well, a lot of people hung on to 289 00:17:08.960 --> 00:17:12.920 using Microsoft Words, some of the older versions, and it 290 00:17:12.960 --> 00:17:16.920 can still be done. People are still doing it. Same 291 00:17:17.000 --> 00:17:18.920 goes with into It. As a matter of fact, I'll 292 00:17:18.960 --> 00:17:22.599 be honest with you, I still use into It the 293 00:17:22.680 --> 00:17:26.519 Quick Books twenty thirteen. It works for me. I'm not 294 00:17:26.559 --> 00:17:30.440 paying a subscription. It's the old one I had. They 295 00:17:30.440 --> 00:17:33.799 didn't do dirty pool by turning off their activation servers 296 00:17:33.839 --> 00:17:35.880 at least at the time when I installed it a 297 00:17:35.920 --> 00:17:39.079 few years back, and it worked for me, so that 298 00:17:39.079 --> 00:17:43.599 that worked out pretty good. Then you came across some 299 00:17:43.599 --> 00:17:46.759 companies that when you bought a software, you'd have to 300 00:17:46.839 --> 00:17:48.680 register it and activate it and you can have it 301 00:17:48.720 --> 00:17:52.759 on one computer, maybe two computers or four, or maybe 302 00:17:52.799 --> 00:17:55.680 you'd be able to use it on multiple computers, but 303 00:17:55.759 --> 00:17:58.119 never at the same time. So whenever you logged in 304 00:17:58.200 --> 00:18:03.000 to your program would send a log in to that company. 305 00:18:03.640 --> 00:18:06.079 And one of those companies that had done that in 306 00:18:06.119 --> 00:18:08.680 the past that you could buy the software direct to 307 00:18:08.839 --> 00:18:12.920 just buy it and use it forever was Adobe. And 308 00:18:13.000 --> 00:18:15.720 I had issues and I've talked about with Adobe because 309 00:18:16.359 --> 00:18:20.119 what I ran into is they turned off their activation servers. 310 00:18:20.880 --> 00:18:24.079 So say you had a program and in the radio business, 311 00:18:24.319 --> 00:18:28.720 Adobe Audition was one of the finest audio editing programs 312 00:18:28.759 --> 00:18:32.079 for just getting commercials made. You would do it for 313 00:18:32.839 --> 00:18:38.720 even podcasters could use it. And what happened is an 314 00:18:38.759 --> 00:18:43.119 Audition one point five and Audition three they turned off 315 00:18:43.119 --> 00:18:46.240 the activation servers. So what happens is to say you 316 00:18:46.240 --> 00:18:51.519 had to reinstall your computer and you didn't you uninstall it. 317 00:18:51.799 --> 00:18:55.720 You ran into these issues, and if your hard drive died, 318 00:18:55.799 --> 00:18:58.599 you had to reinstall. You didn't have a backup. You 319 00:18:58.680 --> 00:19:00.680 suddenly may not be able to use that program anymore, 320 00:19:00.680 --> 00:19:03.519 and you had to switch to software as a service 321 00:19:03.599 --> 00:19:07.400 and use their creative Cloud program. And that's what a 322 00:19:07.400 --> 00:19:10.400 lot of people had to do. Well, we know that 323 00:19:10.440 --> 00:19:14.920 October coming up is going to be the big Microsoft 324 00:19:15.039 --> 00:19:18.240 change from Windows ten to Windows eleven. And I know 325 00:19:18.279 --> 00:19:21.599 a lot of you are on Windows ten and your 326 00:19:21.640 --> 00:19:25.359 computers may up qualified to upgrade to Windows eleven. It's 327 00:19:25.359 --> 00:19:27.400 a couple of things you need. Ed Bot over at 328 00:19:27.519 --> 00:19:30.400 zd net put together a great article about that. I 329 00:19:30.519 --> 00:19:34.000 recommend taking a look again ed Bot Bott. You can 330 00:19:34.039 --> 00:19:36.680 do a Google search for that and zd net and 331 00:19:36.720 --> 00:19:40.799 just do Google search for upgrading to Windows eleven ed Bot, 332 00:19:40.839 --> 00:19:44.880 and he kind of breaks down the entire process for 333 00:19:44.920 --> 00:19:48.359 you and why maybe you're not able to or what 334 00:19:48.400 --> 00:19:51.079 you need to do to make it possible. Don't know 335 00:19:51.119 --> 00:19:54.279 if Microsoft's going to change too much before that happens 336 00:19:55.000 --> 00:19:59.000 when it comes to the requirements, but it's going to 337 00:19:59.079 --> 00:20:02.359 cause a lot mayhem for a lot of people. I 338 00:20:02.480 --> 00:20:07.319 ended up deciding, okay, I needed to have Windows eleven 339 00:20:07.359 --> 00:20:10.559 in my studio, especially when suddenly my networking stopped working. 340 00:20:10.839 --> 00:20:14.440 And after one of the updates from Microsoft, I've since 341 00:20:14.480 --> 00:20:18.519 got it working, so I'm happy with that. But I thought, yeah, 342 00:20:18.640 --> 00:20:23.279 maybe it's time. So I went to PC parts Picker, 343 00:20:24.079 --> 00:20:25.839 which is a great website to go if you want 344 00:20:25.839 --> 00:20:28.960 to build your own computer. I decided, okay, I'm going 345 00:20:29.039 --> 00:20:31.759 to build a system, then I'm going to install Windows eleven. 346 00:20:32.640 --> 00:20:36.559 I ended up going to Stack Social, whis a great 347 00:20:36.599 --> 00:20:40.400 place to go find some of those software programs, although 348 00:20:40.559 --> 00:20:42.680 they've run into some of that software as a service 349 00:20:43.039 --> 00:20:46.720 issue with some other software that they were selling. And 350 00:20:47.880 --> 00:20:51.039 I got it installed and it was great out a 351 00:20:51.079 --> 00:20:56.039 Windows eleven machine running super fast, newer processor, newer than 352 00:20:56.079 --> 00:20:58.480 the Windows ted machine I had in the studio that 353 00:20:58.680 --> 00:21:05.079 had the Adobe Audition Creative Suite five point five on it, 354 00:21:05.160 --> 00:21:09.839 and I loved it. Well. When I want to install 355 00:21:10.119 --> 00:21:13.759 the Creative Sweet five point five from Adobe, I could 356 00:21:13.839 --> 00:21:16.720 not install it anymore, said I had too many activations. 357 00:21:17.119 --> 00:21:22.279 I got in touch with a representative that was offshore 358 00:21:22.960 --> 00:21:26.799 for Adobe, and his exact thing for me was to 359 00:21:26.839 --> 00:21:33.119 tell me, oh, okay, uninstall it on your computer. Deactivate it, 360 00:21:33.519 --> 00:21:36.319 uninstall it and you'll be able to You should be 361 00:21:36.359 --> 00:21:40.400 able to use it on the new computer. Those words 362 00:21:40.400 --> 00:21:44.279 should should have been taken into account. Went ahead and 363 00:21:44.279 --> 00:21:47.440 did that. So here I took it off a computer 364 00:21:47.559 --> 00:21:50.839 that was working Windows ten. It was great. When to 365 00:21:50.880 --> 00:21:55.640 install it, too many activations. So when I called back, 366 00:21:55.759 --> 00:22:00.200 of course, I've got another tech support agent offshore told 367 00:22:00.279 --> 00:22:03.680 me he could give me a great deal on the 368 00:22:03.720 --> 00:22:08.640 Adobe Creative Cloud. And I said, I've got Adobe Creative Cloud, 369 00:22:08.640 --> 00:22:11.599 which I do courtesy of our friends at Adobe, and 370 00:22:11.640 --> 00:22:15.839 that expires this week, and I got a chance to 371 00:22:15.880 --> 00:22:17.839 look at it and that was that was kind of cool, 372 00:22:17.839 --> 00:22:21.799 and I'll get to that coming up. But I said, okay, well, 373 00:22:22.160 --> 00:22:25.079 I just you know, removed it to activate it. And 374 00:22:25.079 --> 00:22:30.279 he said, well, the problem is our activation server is 375 00:22:30.359 --> 00:22:34.480 no longer working. So this guy tells me to remove 376 00:22:34.559 --> 00:22:39.680 the software. I do, and it was working fine, and 377 00:22:39.720 --> 00:22:42.279 then when I got to reinstall it on the new computer, 378 00:22:42.400 --> 00:22:46.559 it won't install. There's nothing I can do, so PC 379 00:22:46.720 --> 00:22:50.319 mover won't do it. You know, There's nothing I could 380 00:22:50.359 --> 00:22:54.359 do on that case. So it was a little frustrating 381 00:22:55.319 --> 00:22:57.200 and I decided, okay, well, I'm just gonna have to 382 00:22:57.240 --> 00:23:00.000 stick with Creative Cloud. And I wasn't happy about it 383 00:23:00.319 --> 00:23:03.680 because Creative Cloud was at the time looks like it 384 00:23:03.759 --> 00:23:05.400 was going to cost me an investment of about six 385 00:23:05.519 --> 00:23:08.039 hundred and seven hundred dollars. It's a lot of money 386 00:23:08.079 --> 00:23:12.279 for software, and I started playing around with it. I 387 00:23:12.319 --> 00:23:14.480 wanted to I wanted to learn it. In the meantime, 388 00:23:14.519 --> 00:23:17.200 I also installed a couple of other software programs, but 389 00:23:17.279 --> 00:23:22.200 I installed Adobe Creative Cloud on this new computer and 390 00:23:22.240 --> 00:23:26.720 I got sold it is an amazing software program. And 391 00:23:26.759 --> 00:23:30.559 I realized something. With software as a service, it's so 392 00:23:30.759 --> 00:23:33.119 easy for us to say, wait a minute, I bought 393 00:23:33.160 --> 00:23:38.279 this license, and this license was in a perpetual license. 394 00:23:38.599 --> 00:23:41.720 That meant I could use this software forever and it 395 00:23:41.759 --> 00:23:46.279 does exactly what I need. And that's true. But the 396 00:23:46.359 --> 00:23:49.799 problem is the innovation that takes place with some of 397 00:23:49.799 --> 00:23:53.240 these companies in the software. And I know that's probably 398 00:23:53.240 --> 00:23:56.039 not going over well with some but the innovation is 399 00:23:56.079 --> 00:23:59.519 pretty amazing. What they've been able to do with Premiere 400 00:23:59.559 --> 00:24:05.000 Pro now put together videos Premiere Pro with the new 401 00:24:05.039 --> 00:24:11.599