Speaker 1: Let's say, good morning. Now do the host of Rich
Speaker 1: on Tech on KFI. It's KTLA's tech reporter Rich Demiro.
Speaker 2: Morning Rich, Good morning Amy.
Speaker 1: Okay, so I changed my password like you told me
Speaker 1: to do because of that security breach, and now I'm
Speaker 1: locked out of Facebook at least they Oh, so here's
Speaker 1: what happened. I changed it on my computer and it says, okay,
Speaker 1: you've updated your password.
Speaker 3: Way to go.
Speaker 1: Then when I went to go to the app, it said, oh,
Speaker 1: you need to do an authentication and it says, go
Speaker 1: to authentication app and enter a six digit code. I
Speaker 1: don't have an authentication app, so then I downloaded that.
Speaker 1: But then it said here, type in a code, and
Speaker 1: then it wouldn't accept it, and so I'm locked out.
Speaker 4: Yeah, you got to link the you gotta. You can't
Speaker 4: just get the code without linking up the app. So
Speaker 4: on that page it should say somewhere try another way.
Speaker 4: So if you are not, if you did you ever
Speaker 4: set up the authentication app? No, okay, So if you
Speaker 4: didn't set that up, then that means they can text
Speaker 4: you a code. So typically the authentication app is the
Speaker 4: most secure way to log into Facebook. That's why they
Speaker 4: push that, but typically you can also find a little
Speaker 4: link somewhere that says try another way, and it will
Speaker 4: text you a code or it will send a code
Speaker 4: to your email. So that's what you have to look
Speaker 4: at on or look for on your iPhone or whatever
Speaker 4: phone you're using to log into this app. So, but
Speaker 4: the good news is you still have access on your computer,
Speaker 4: So you could go in on your computer and set
Speaker 4: up the authentication app if that doesn't work, and then
Speaker 4: go to your phone and log in. So the good
Speaker 4: news is you have your password and you're not hacked.
Speaker 2: Okay, so kudos for that.
Speaker 1: Well, I'm going to do the try another way, need
Speaker 1: another option? It says to go to account recovery, and
Speaker 1: then it says it could take days and to submit
Speaker 1: a photo.
Speaker 2: On your ID. Don't do that part.
Speaker 4: If you're still if you're still logged in on your computer,
Speaker 4: that means you have access to this account. So I
Speaker 4: would log out fully on the phone and then try
Speaker 4: logging back in and see if that helps. But there
Speaker 4: should be another option to send you a text with
Speaker 4: that phone number code or I guess a code to
Speaker 4: your phone number.
Speaker 2: That's why mine works at least.
Speaker 1: Okay, I don't want to make it all about me.
Speaker 1: But that was a new thing where it was like
Speaker 1: authentication app, what's that? And how come on, I have
Speaker 1: to do that? And I was just trying to do
Speaker 1: the responsible thing and change the password.
Speaker 2: Yeah that's frustrating.
Speaker 1: Yeah, Okay, let's talk about the stuff that you want
Speaker 1: to talk about, and one of those things is speaking
Speaker 1: of iPhones.
Speaker 3: There's new features coming to the iPhone.
Speaker 4: Yeah, so new generation of iPhone software is going to
Speaker 4: be now named by the year. So the next version
Speaker 4: is going to be called iOS twenty six and I
Speaker 4: got to go hands on with it yesterday. It's very clear,
Speaker 4: very transparent, very sort of glassy. They're calling it liquid glass,
Speaker 4: and the best way to describe it is just everything
Speaker 4: is like clear. So it's totally different looking and that's
Speaker 4: going to come out in the fall. Right now, developers
Speaker 4: are playing with it and then the public can try
Speaker 4: public beta in July. But new features include a lot
Speaker 4: of features for the phone app, so the complete redesign.
Speaker 4: And I know people go nuts over the redesign because
Speaker 4: it changes everything. But your phone app is now going
Speaker 4: to combine your recents, your voicemails, and your favorites all
Speaker 4: on one screen. People are going to either love or hate.
Speaker 2: That they got a new calls. I don't know, it's
Speaker 2: you know, it's one of those things that has to
Speaker 2: grow on you. So we'll see. I'm undetermined on that
Speaker 2: one's yet. Call screening. So if you get an unknown.
Speaker 4: Caller, they basically have to say why they're calling, and
Speaker 4: that will put a text on your screen that says, hey,
Speaker 4: this is Jim from the furniture company. They want to
Speaker 4: deliver your couch, and then you can pick up your phone.
Speaker 4: That's number two. Then you've got whole assists, so you
Speaker 4: call an airline, you call your utility company, you get
Speaker 4: that whole music iPhone will say hey, do you want
Speaker 4: us to hold for you? And then I'll call you
Speaker 4: back when the person picks up. And then messages, you know,
Speaker 4: all those messages. I'm sure you've gotten these, like, hey,
Speaker 4: we've got a great job for you. It's pays five
Speaker 4: hundred dollars a day with you doing absolutely nothing work
Speaker 4: from home.
Speaker 2: And those messages.
Speaker 4: Will now be screened into an unknown senders category so
Speaker 4: they don't clutter your regular inbox.
Speaker 3: Oh I liked that. Okay, So I have a question
Speaker 3: about the hold assist.
Speaker 1: So it's saying that it will call you back when
Speaker 1: somebody like at an American Airlines picks up after you've
Speaker 1: been on hold, right, But they can do it quick
Speaker 1: enough that the person at American Airlines isn't going to say, oh,
Speaker 1: there's nobody there and hang up.
Speaker 2: Yeah, exactly. So that's a good, great question.
Speaker 4: So what it's doing is actually it's not hanging up
Speaker 4: the phone. It's just listening for the hold music to
Speaker 4: end and then that person picking up. And as soon
Speaker 4: as the person picks up, they go, hey, hold on,
Speaker 4: I'm gonna go grab the person that's supposed to talk
Speaker 4: to you.
Speaker 2: Hang on, hang on, hang on.
Speaker 4: And I think you know, because it's iPhone and everyone's
Speaker 4: going to know about this feature. The customers service reps
Speaker 4: will soon get hipped to it and they'll wait. And
Speaker 4: this has been a feature that's been on Android for
Speaker 4: like five years now, so it's not like it's a
Speaker 4: completely new concept. And yes, I've used it before, and
Speaker 4: the agent typically waits for you to get back on
Speaker 4: the phone.
Speaker 1: Okay, So and then I want to ask you about
Speaker 1: this liquid glass thing, cause you're saying that the apps,
Speaker 1: So the apps are transparent or the phone is transparent.
Speaker 4: Well, the design language is now transparent. So think you know,
Speaker 4: your your control center, your app icons, like everything can
Speaker 4: be clear basically, so it's you know, you don't have
Speaker 4: to have it that way, but that's like the default.
Speaker 3: Oh so it could just.
Speaker 1: Be like like it could be a white just like
Speaker 1: an overlay that looks like like a frosted glass or something.
Speaker 4: Yes, like everything looks glassy. Like when you lift up
Speaker 4: the lock screen now it looks like you're lifting up
Speaker 4: a pane of glass, like almost like opening a window.
Speaker 2: So I mean, it's just like it. They just they took.
Speaker 4: This design language of glass and put it throughout everything,
Speaker 4: even the app icons, like they all look like stained glass,
Speaker 4: you know, like all the little like features of the
Speaker 4: app icons. So I mean, look, is this groundbreaking? Like
Speaker 4: oh my gosh, I can't believe Apple did this. No,
Speaker 4: but it's different and people are going to see it,
Speaker 4: and it's the biggest redesign in ten years. So people
Speaker 4: are going to see it and say, Okay, I either
Speaker 4: like this or I don't like it. But the app developers,
Speaker 4: this is why they show them this at WWDC. They
Speaker 4: now have to go in and rewrite their whole app
Speaker 4: to kind of work with this new design language.
Speaker 1: Okay, and that's that's going to be available win later
Speaker 1: this summer.
Speaker 4: Usually September, so there's a public beta that people can
Speaker 4: play with in July. I don't recommend you putting that
Speaker 4: on your main phone. So for the average person, September
Speaker 4: when the new iPhone's launched, they typically launched the new software,
Speaker 4: which will be called pop Quiz.
Speaker 2: What was it called.
Speaker 3: It's called iOS twenty six.
Speaker 2: That's right. I love it here listening.
Speaker 1: Yes, because now they're going to do it by the
Speaker 1: year instead of buy a random number.
Speaker 2: Yes, okay, which is you know makes sense?
Speaker 1: I guess okay, And we are out of time, and
Speaker 1: I wanted to ask you about the Nintendo Switch, so
Speaker 1: we'll have to talk about it later. But thumbs up,
Speaker 1: thumbs down, love it, hate it? Oh still undercide.
Speaker 2: I'll just give you one line. I like it.
Speaker 4: It's already the best selling switch for three point five
Speaker 4: million units in four days.
Speaker 3: Wow.
Speaker 2: So yeah, people like it.
Speaker 1: My kids like it, and Nintendo must like it too
Speaker 1: because they just made a whole boatload of cash.
Speaker 4: Yeah, so they've been doing that for thirty years now.
Speaker 4: They're pretty good at.
Speaker 1: It, all right. Rich Demirou the host of Rich on
Speaker 1: Tech right here on KFI every Saturday from eleven to two.
Speaker 1: Of course, you can watch them on KTLA, follow him
Speaker 1: on Instagram at rich on Tech, and you can get
Speaker 1: more information about all the techi stuff that he talks
Speaker 1: about on his website.
Speaker 3: It's rich on tech dot TV.
Speaker 2: Thank you, Rich, thank you, Amy love it.
Speaker 1: I can't wait to play with that new thing, except
Speaker 1: I do not like the idea of meshing all of
Speaker 1: the recents in the phone calls and the mess sitches.
Speaker 3: But maybe it'll be great.