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<v Speaker 1>Let's say, good morning. Now do the host of Rich

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<v Speaker 1>on Tech on KFI. It's KTLA's tech reporter Rich Demiro.

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<v Speaker 2>Morning Rich, Good morning Amy.

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<v Speaker 1>Okay, so I changed my password like you told me

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<v Speaker 1>to do because of that security breach, and now I'm

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<v Speaker 1>locked out of Facebook at least they Oh, so here's

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<v Speaker 1>what happened. I changed it on my computer and it says, okay,

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<v Speaker 1>you've updated your password.

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<v Speaker 3>Way to go.

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<v Speaker 1>Then when I went to go to the app, it said, oh,

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<v Speaker 1>you need to do an authentication and it says, go

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<v Speaker 1>to authentication app and enter a six digit code. I

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<v Speaker 1>don't have an authentication app, so then I downloaded that.

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<v Speaker 1>But then it said here, type in a code, and

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<v Speaker 1>then it wouldn't accept it, and so I'm locked out.

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<v Speaker 4>Yeah, you got to link the you gotta. You can't

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<v Speaker 4>just get the code without linking up the app. So

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<v Speaker 4>on that page it should say somewhere try another way.

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<v Speaker 4>So if you are not, if you did you ever

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<v Speaker 4>set up the authentication app? No, okay, So if you

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<v Speaker 4>didn't set that up, then that means they can text

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<v Speaker 4>you a code. So typically the authentication app is the

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<v Speaker 4>most secure way to log into Facebook. That's why they

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<v Speaker 4>push that, but typically you can also find a little

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<v Speaker 4>link somewhere that says try another way, and it will

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<v Speaker 4>text you a code or it will send a code

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<v Speaker 4>to your email. So that's what you have to look

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<v Speaker 4>at on or look for on your iPhone or whatever

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<v Speaker 4>phone you're using to log into this app. So, but

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<v Speaker 4>the good news is you still have access on your computer,

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<v Speaker 4>So you could go in on your computer and set

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<v Speaker 4>up the authentication app if that doesn't work, and then

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<v Speaker 4>go to your phone and log in. So the good

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<v Speaker 4>news is you have your password and you're not hacked.

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<v Speaker 2>Okay, so kudos for that.

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<v Speaker 1>Well, I'm going to do the try another way, need

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<v Speaker 1>another option? It says to go to account recovery, and

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<v Speaker 1>then it says it could take days and to submit

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<v Speaker 1>a photo.

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<v Speaker 2>On your ID. Don't do that part.

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<v Speaker 4>If you're still if you're still logged in on your computer,

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<v Speaker 4>that means you have access to this account. So I

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<v Speaker 4>would log out fully on the phone and then try

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<v Speaker 4>logging back in and see if that helps. But there

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<v Speaker 4>should be another option to send you a text with

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<v Speaker 4>that phone number code or I guess a code to

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<v Speaker 4>your phone number.

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<v Speaker 2>That's why mine works at least.

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<v Speaker 1>Okay, I don't want to make it all about me.

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<v Speaker 1>But that was a new thing where it was like

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<v Speaker 1>authentication app, what's that? And how come on, I have

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<v Speaker 1>to do that? And I was just trying to do

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<v Speaker 1>the responsible thing and change the password.

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<v Speaker 2>Yeah that's frustrating.

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<v Speaker 1>Yeah, Okay, let's talk about the stuff that you want

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<v Speaker 1>to talk about, and one of those things is speaking

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<v Speaker 1>of iPhones.

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<v Speaker 3>There's new features coming to the iPhone.

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<v Speaker 4>Yeah, so new generation of iPhone software is going to

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<v Speaker 4>be now named by the year. So the next version

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<v Speaker 4>is going to be called iOS twenty six and I

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<v Speaker 4>got to go hands on with it yesterday. It's very clear,

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<v Speaker 4>very transparent, very sort of glassy. They're calling it liquid glass,

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<v Speaker 4>and the best way to describe it is just everything

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<v Speaker 4>is like clear. So it's totally different looking and that's

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<v Speaker 4>going to come out in the fall. Right now, developers

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<v Speaker 4>are playing with it and then the public can try

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<v Speaker 4>public beta in July. But new features include a lot

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<v Speaker 4>of features for the phone app, so the complete redesign.

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<v Speaker 4>And I know people go nuts over the redesign because

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<v Speaker 4>it changes everything. But your phone app is now going

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<v Speaker 4>to combine your recents, your voicemails, and your favorites all

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<v Speaker 4>on one screen. People are going to either love or hate.

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<v Speaker 2>That they got a new calls. I don't know, it's

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<v Speaker 2>you know, it's one of those things that has to

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<v Speaker 2>grow on you. So we'll see. I'm undetermined on that

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<v Speaker 2>one's yet. Call screening. So if you get an unknown.

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<v Speaker 4>Caller, they basically have to say why they're calling, and

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<v Speaker 4>that will put a text on your screen that says, hey,

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<v Speaker 4>this is Jim from the furniture company. They want to

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<v Speaker 4>deliver your couch, and then you can pick up your phone.

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<v Speaker 4>That's number two. Then you've got whole assists, so you

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<v Speaker 4>call an airline, you call your utility company, you get

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<v Speaker 4>that whole music iPhone will say hey, do you want

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<v Speaker 4>us to hold for you? And then I'll call you

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<v Speaker 4>back when the person picks up. And then messages, you know,

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<v Speaker 4>all those messages. I'm sure you've gotten these, like, hey,

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<v Speaker 4>we've got a great job for you. It's pays five

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<v Speaker 4>hundred dollars a day with you doing absolutely nothing work

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<v Speaker 4>from home.

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<v Speaker 2>And those messages.

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<v Speaker 4>Will now be screened into an unknown senders category so

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<v Speaker 4>they don't clutter your regular inbox.

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<v Speaker 3>Oh I liked that. Okay, So I have a question

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<v Speaker 3>about the hold assist.

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<v Speaker 1>So it's saying that it will call you back when

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<v Speaker 1>somebody like at an American Airlines picks up after you've

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<v Speaker 1>been on hold, right, But they can do it quick

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<v Speaker 1>enough that the person at American Airlines isn't going to say, oh,

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<v Speaker 1>there's nobody there and hang up.

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<v Speaker 2>Yeah, exactly. So that's a good, great question.

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<v Speaker 4>So what it's doing is actually it's not hanging up

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<v Speaker 4>the phone. It's just listening for the hold music to

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<v Speaker 4>end and then that person picking up. And as soon

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<v Speaker 4>as the person picks up, they go, hey, hold on,

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<v Speaker 4>I'm gonna go grab the person that's supposed to talk

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<v Speaker 4>to you.

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<v Speaker 2>Hang on, hang on, hang on.

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<v Speaker 4>And I think you know, because it's iPhone and everyone's

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<v Speaker 4>going to know about this feature. The customers service reps

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<v Speaker 4>will soon get hipped to it and they'll wait. And

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<v Speaker 4>this has been a feature that's been on Android for

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<v Speaker 4>like five years now, so it's not like it's a

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<v Speaker 4>completely new concept. And yes, I've used it before, and

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<v Speaker 4>the agent typically waits for you to get back on

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<v Speaker 4>the phone.

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<v Speaker 1>Okay, So and then I want to ask you about

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<v Speaker 1>this liquid glass thing, cause you're saying that the apps,

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<v Speaker 1>So the apps are transparent or the phone is transparent.

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<v Speaker 4>Well, the design language is now transparent. So think you know,

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<v Speaker 4>your your control center, your app icons, like everything can

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<v Speaker 4>be clear basically, so it's you know, you don't have

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<v Speaker 4>to have it that way, but that's like the default.

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<v Speaker 3>Oh so it could just.

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<v Speaker 1>Be like like it could be a white just like

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<v Speaker 1>an overlay that looks like like a frosted glass or something.

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<v Speaker 4>Yes, like everything looks glassy. Like when you lift up

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<v Speaker 4>the lock screen now it looks like you're lifting up

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<v Speaker 4>a pane of glass, like almost like opening a window.

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<v Speaker 2>So I mean, it's just like it. They just they took.

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<v Speaker 4>This design language of glass and put it throughout everything,

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<v Speaker 4>even the app icons, like they all look like stained glass,

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<v Speaker 4>you know, like all the little like features of the

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<v Speaker 4>app icons. So I mean, look, is this groundbreaking? Like

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<v Speaker 4>oh my gosh, I can't believe Apple did this. No,

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<v Speaker 4>but it's different and people are going to see it,

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<v Speaker 4>and it's the biggest redesign in ten years. So people

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<v Speaker 4>are going to see it and say, Okay, I either

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<v Speaker 4>like this or I don't like it. But the app developers,

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<v Speaker 4>this is why they show them this at WWDC. They

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<v Speaker 4>now have to go in and rewrite their whole app

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<v Speaker 4>to kind of work with this new design language.

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<v Speaker 1>Okay, and that's that's going to be available win later

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<v Speaker 1>this summer.

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<v Speaker 4>Usually September, so there's a public beta that people can

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<v Speaker 4>play with in July. I don't recommend you putting that

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<v Speaker 4>on your main phone. So for the average person, September

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<v Speaker 4>when the new iPhone's launched, they typically launched the new software,

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<v Speaker 4>which will be called pop Quiz.

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<v Speaker 2>What was it called.

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<v Speaker 3>It's called iOS twenty six.

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<v Speaker 2>That's right. I love it here listening.

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<v Speaker 1>Yes, because now they're going to do it by the

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<v Speaker 1>year instead of buy a random number.

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<v Speaker 2>Yes, okay, which is you know makes sense?

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<v Speaker 1>I guess okay, And we are out of time, and

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<v Speaker 1>I wanted to ask you about the Nintendo Switch, so

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<v Speaker 1>we'll have to talk about it later. But thumbs up,

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<v Speaker 1>thumbs down, love it, hate it? Oh still undercide.

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<v Speaker 2>I'll just give you one line. I like it.

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<v Speaker 4>It's already the best selling switch for three point five

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<v Speaker 4>million units in four days.

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<v Speaker 3>Wow.

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<v Speaker 2>So yeah, people like it.

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<v Speaker 1>My kids like it, and Nintendo must like it too

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<v Speaker 1>because they just made a whole boatload of cash.

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<v Speaker 4>Yeah, so they've been doing that for thirty years now.

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<v Speaker 4>They're pretty good at.

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<v Speaker 1>It, all right. Rich Demirou the host of Rich on

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<v Speaker 1>Tech right here on KFI every Saturday from eleven to two.

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<v Speaker 1>Of course, you can watch them on KTLA, follow him

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<v Speaker 1>on Instagram at rich on Tech, and you can get

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<v Speaker 1>more information about all the techi stuff that he talks

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<v Speaker 1>about on his website.

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<v Speaker 3>It's rich on tech dot TV.

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<v Speaker 2>Thank you, Rich, thank you, Amy love it.

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<v Speaker 1>I can't wait to play with that new thing, except

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<v Speaker 1>I do not like the idea of meshing all of

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<v Speaker 1>the recents in the phone calls and the mess sitches.

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<v Speaker 3>But maybe it'll be great.