WEBVTT 1 00:00:00.840 --> 00:00:06.160 Yea ripped. 2 00:00:07.799 --> 00:00:08.839 News. 3 00:00:09.039 --> 00:00:10.839 You need ad by so you don't have. 4 00:00:13.039 --> 00:00:13.679 Come run. 5 00:00:13.800 --> 00:00:18.039 It's just as fast as we can. Shooter's gonna help 6 00:00:18.359 --> 00:00:23.000 coming man. This is the Troubleshooter Show. 7 00:00:23.039 --> 00:00:27.719 Now Tom Martino, I mean hi Tom Martino here, Welcome 8 00:00:27.800 --> 00:00:31.359 to the show. Three all three seven one three talk 9 00:00:31.440 --> 00:00:32.880 seven on three A two five five. 10 00:00:32.880 --> 00:00:34.640 This are brought to you by waterpros dot net. 11 00:00:34.840 --> 00:00:37.640 Get the best drinking water ever for just fourteen hundred 12 00:00:37.679 --> 00:00:43.439 bucks fully installed, fourteen hundred dollars. That's waterpros dot Net. 13 00:00:43.439 --> 00:00:46.560 Three oh three eight six two five five five four. 14 00:00:47.320 --> 00:00:51.920 Now Today's Car Day or Esleye. People have dubbed it 15 00:00:52.000 --> 00:00:54.640 car Friday, so I'm not gonna fight it. If you're 16 00:00:54.719 --> 00:00:58.079 on welcome to Car Day. But you don't have to 17 00:00:58.119 --> 00:01:02.280 call with just a car problem. But if you have 18 00:01:02.399 --> 00:01:05.439 car problems, this is a great day to call with 19 00:01:05.760 --> 00:01:09.959 sales service discussions. And I have a discussion and I'll 20 00:01:10.000 --> 00:01:12.840 go to the phones with Thaine, who has an issue 21 00:01:12.840 --> 00:01:13.439 with a vehicle. 22 00:01:13.439 --> 00:01:14.680 And he sent some documents. 23 00:01:15.239 --> 00:01:19.120 Uh, Kachina, did you forward those documents to me from Thane? 24 00:01:20.560 --> 00:01:22.319 He said, he sent some documents. 25 00:01:22.840 --> 00:01:23.840 He mailed them here. 26 00:01:24.560 --> 00:01:25.319 I'll find out. 27 00:01:25.319 --> 00:01:27.799 I'll call him and see if if where they are 28 00:01:29.239 --> 00:01:35.640 he literally dropped Okay, good, he actually mailed them. I 29 00:01:35.680 --> 00:01:37.680 never even know she actually dropped them off. 30 00:01:37.840 --> 00:01:40.040 Oh, he dropped them off. It must be important to him. 31 00:01:40.400 --> 00:01:43.439 I'm gonna be talking about something we often don't talk about, 32 00:01:44.280 --> 00:01:46.879 and that is a new vehicle. I think the last 33 00:01:46.920 --> 00:01:52.480 new vehicle was Tesla, really, but I'm not sure how 34 00:01:52.560 --> 00:01:56.560 new it is. But it was brought up to me 35 00:01:57.280 --> 00:02:01.000 because there's a new dealership in Colorado Spring Now. They 36 00:02:01.040 --> 00:02:05.159 start from seventy five thousand dollars and they're a really 37 00:02:05.200 --> 00:02:10.000 hardy car or suv. They come in a pickup truck 38 00:02:10.080 --> 00:02:13.479 and an suv and they look like a cross section 39 00:02:14.599 --> 00:02:18.680 between these cars or among these cars, a g Wagon 40 00:02:18.960 --> 00:02:23.680 by Mercedes, a land Rover, and. 41 00:02:23.639 --> 00:02:28.159 The old Toyota for what do they call those? 42 00:02:28.240 --> 00:02:30.919 The old ones, land Cruisers, the old ones, the jeep 43 00:02:30.960 --> 00:02:34.280 looking ones. And I think it's a handsome, kind of 44 00:02:34.280 --> 00:02:38.919 weird looking vehicle, So I want. 45 00:02:38.680 --> 00:02:41.120 You to look. It's called anios. I don't know where 46 00:02:41.120 --> 00:02:41.560 they're made. 47 00:02:41.599 --> 00:02:44.240 In fact, if it is Chinese made, I'll never touch it. 48 00:02:44.319 --> 00:02:46.599 I mean, honest to god, I don't care what you say. 49 00:02:47.520 --> 00:02:49.919 I have never found anything made in China. 50 00:02:49.960 --> 00:02:51.199 That's worth it? Damn nothing. 51 00:02:51.560 --> 00:02:53.680 I mean I had a Chinese tractor one time that 52 00:02:53.840 --> 00:02:57.639 literally just worked it self apart. But anyway, where do 53 00:02:57.719 --> 00:02:59.080 we find out about the company. 54 00:02:59.560 --> 00:03:01.800 Maybe, I'm it's a it's a British company. 55 00:03:02.000 --> 00:03:03.960 Oh god, yeah, that's even. 56 00:03:03.800 --> 00:03:08.080 Some multi it's a chemical everything else they bring motor vehicle. 57 00:03:07.879 --> 00:03:10.840 The Brits are good for. Looks that beautiful? 58 00:03:10.960 --> 00:03:15.800 You know, the roles originally British and Yeahar Jaguar and they. 59 00:03:16.039 --> 00:03:18.639 But man, do they put together a terrible car? 60 00:03:19.400 --> 00:03:22.240 I don't know. So are they building in England? Jeez, 61 00:03:23.039 --> 00:03:23.560 I don't know. 62 00:03:25.479 --> 00:03:27.360 Does that is that why it has a crooked girl? 63 00:03:27.560 --> 00:03:31.919 Haha? Does anyone get that reference? Come on, it's an 64 00:03:31.919 --> 00:03:33.680 old joke about crooked tea. 65 00:03:33.759 --> 00:03:37.400 I never mind, forget it. Fane. What's going on in 66 00:03:37.439 --> 00:03:39.400 your life? Thane? 67 00:03:39.520 --> 00:03:40.080 Oh there? 68 00:03:40.120 --> 00:03:42.360 Tom? How you doing good? This must be serious. If 69 00:03:42.400 --> 00:03:44.719 you dropped off stuff to us, let's talk about it. 70 00:03:45.280 --> 00:03:45.599 Tell me. 71 00:03:46.240 --> 00:03:48.280 I don't have it in front of me, but I'm 72 00:03:48.280 --> 00:03:50.360 pretty good. I'm pretty good at picking stuff up. So 73 00:03:50.439 --> 00:03:51.439 let's start at the beginning. 74 00:03:51.520 --> 00:03:52.319 What's going on? Man? 75 00:03:53.639 --> 00:03:55.199 Okay? Yeah, I gave a packet to. 76 00:03:55.400 --> 00:03:57.199 Charge and I'm going to look at it for sure. 77 00:03:57.439 --> 00:03:59.719 What's going on though? Way are you complaining about the 78 00:03:59.800 --> 00:04:00.960 v or the sale? 79 00:04:02.520 --> 00:04:07.719 Uh? Complaining about the sale the processmation not given to me, 80 00:04:07.919 --> 00:04:13.960 and then the vehicle not being able to pass. 81 00:04:12.639 --> 00:04:14.319 So it's most it's both. 82 00:04:14.639 --> 00:04:15.159 Yeah. 83 00:04:15.280 --> 00:04:16.519 Is it a newer used car? 84 00:04:17.720 --> 00:04:21.439 It is a beautiful nineteen eighty one Ford one ten 85 00:04:22.040 --> 00:04:24.600 four wheel drive van that's been customized. 86 00:04:24.759 --> 00:04:28.560 You bought a Ford a Ford Van a nineteen did 87 00:04:28.639 --> 00:04:29.720 you didn't say eighty one? 88 00:04:29.720 --> 00:04:30.040 Did you? 89 00:04:31.079 --> 00:04:33.360 I said eighty one? Absolutely, it's gorgeous. 90 00:04:33.839 --> 00:04:39.160 Eighty one an eighty one Ford Van? Yep, eighty one 91 00:04:39.319 --> 00:04:42.879 ninety one. To come on, bro, why would you buy 92 00:04:42.879 --> 00:04:45.040 an eighty one van? I'm just curious. I'm not I'm 93 00:04:45.079 --> 00:04:48.439 not going to linger on this, but why. 94 00:04:47.560 --> 00:04:49.720 Okay, Well, I'm seventy five and I kind of grew 95 00:04:49.800 --> 00:04:51.639 up with vehicles of that era. 96 00:04:51.920 --> 00:04:55.240 Okay, got Itto said, okay, so you bought an eighty 97 00:04:55.279 --> 00:04:58.120 one Ford van and obviously you bought it as used 98 00:04:59.519 --> 00:05:04.120 I mean as excuse me as is correct. So what's 99 00:05:04.199 --> 00:05:07.040 the problem with it. Let's take the vehicle first. 100 00:05:09.000 --> 00:05:13.639 Typically, when you sell a vehicle in Colorado, you're supposed 101 00:05:13.680 --> 00:05:17.879 to be given a new certificate of emissions passage? 102 00:05:18.319 --> 00:05:22.199 Was this? Was this a licensed dealer or an individual? 103 00:05:23.639 --> 00:05:28.439 This is possibly definitely an individual, possibly a dealership. I'm 104 00:05:28.480 --> 00:05:29.160 not sure yet. 105 00:05:29.480 --> 00:05:32.680 Well, I don't know what that means, because if they 106 00:05:32.720 --> 00:05:34.600 sell a certain number of cars a year, they have 107 00:05:34.680 --> 00:05:35.800 to register as a dealer. 108 00:05:35.839 --> 00:05:40.040 I think it's four or more. But did you where'd 109 00:05:40.079 --> 00:05:43.279 you see the ad SID on? 110 00:05:43.959 --> 00:05:45.639 I think it was Classic Vans? 111 00:05:46.199 --> 00:05:48.279 And did you buy it from an individual? 112 00:05:49.480 --> 00:05:51.399 I bought it from an individual? Correct? 113 00:05:51.600 --> 00:05:56.480 Okay, laws are a little different with an individual and emissions. Technically, 114 00:05:56.560 --> 00:05:59.240 if you're selling a car, a used car into an 115 00:05:59.240 --> 00:06:02.720 emission's area, yeah, you have to let them know if 116 00:06:02.720 --> 00:06:05.199 it passes or not. You don't You're not required to 117 00:06:05.240 --> 00:06:08.279 have an emission sticker. You can say it's a toe 118 00:06:08.360 --> 00:06:10.800 away or you can tow it away to your district. 119 00:06:11.360 --> 00:06:13.920 If you're selling it into an emissions it's up to 120 00:06:13.959 --> 00:06:14.680 you to. 121 00:06:14.680 --> 00:06:15.680 See that as active. 122 00:06:16.000 --> 00:06:19.279 I do not believe an individual now a licensed dealer 123 00:06:19.399 --> 00:06:23.560 is different, totally different. An individual is not bound by 124 00:06:23.560 --> 00:06:28.560 the same restrictions. So what But but here's the deal 125 00:06:29.040 --> 00:06:32.879 is an eighty one Kevin? What about emissions? I mean, God, 126 00:06:32.920 --> 00:06:34.279 these laws change all the time. 127 00:06:34.360 --> 00:06:36.040 Yeah, it's the early part of the emissions. 128 00:06:36.120 --> 00:06:38.879 Yeah, so they had to. So what happens if it 129 00:06:38.959 --> 00:06:41.959 doesn't pass? And Rodney's with us too? Rodney Greer, J 130 00:06:42.120 --> 00:06:45.199 F R Cars and Kevin Caulkins shared an Auto. 131 00:06:45.040 --> 00:06:48.079 Tech same thing. It doesn't matter the year. You still 132 00:06:48.079 --> 00:06:50.319 have to do the repairs or spend up to whatever. 133 00:06:50.360 --> 00:06:50.800 The thing. 134 00:06:50.920 --> 00:06:52.680 When you spend up to a certain amount, then you 135 00:06:52.720 --> 00:06:54.959 have to apply for an exemple for waiver him So, 136 00:06:55.040 --> 00:06:57.639 why is it not passing emissions. 137 00:07:00.120 --> 00:07:04.319 Due to burnt valves in the engine. It would not 138 00:07:04.560 --> 00:07:07.040 pass the CEO levels required. 139 00:07:08.360 --> 00:07:12.639 CEO has nothing to do with burnt valves. Yeah, so 140 00:07:12.920 --> 00:07:14.600 CEO's carburetion typically. 141 00:07:15.720 --> 00:07:18.360 Yeah, so I talked it. I took it to uh. 142 00:07:18.399 --> 00:07:20.959 Well, I guess what we're saying. 143 00:07:21.000 --> 00:07:25.800 Thing is, you bought a used car as is and 144 00:07:25.839 --> 00:07:27.399 you're going to have to do the repairs. 145 00:07:29.079 --> 00:07:32.399 But in the state of Colorado. I just talked to 146 00:07:32.439 --> 00:07:34.839 a lady about two months ago and she said it 147 00:07:34.959 --> 00:07:41.680 is a required uh test by the seller to the buyer. 148 00:07:41.839 --> 00:07:44.920 I have to have a certificate of passage of emissions. 149 00:07:44.959 --> 00:07:46.199 Well I did. I did. 150 00:07:46.199 --> 00:07:48.560 That does ring true to me what you're saying, But 151 00:07:48.639 --> 00:07:51.480 I'm not sure. What I'm saying is, so, do you 152 00:07:51.480 --> 00:07:53.560 want to undo the deal and just get your money back? 153 00:07:55.720 --> 00:07:57.800 I would like to keep the van, Yeah, but you. 154 00:07:57.800 --> 00:08:01.040 Can't make them do the repairs thing. See you're thinking, 155 00:08:01.439 --> 00:08:05.279 you're thinking that because you bought it and it doesn't pass, 156 00:08:05.639 --> 00:08:08.360 the seller has to repair it at all costs. 157 00:08:10.959 --> 00:08:14.600 Well, actually, in all the ten pages of what he 158 00:08:14.680 --> 00:08:17.279 had done to the van, he told me that he 159 00:08:17.360 --> 00:08:21.240 went through the van bumper to bumper basically, and it 160 00:08:21.279 --> 00:08:25.959 would run from coast to coast with no profiting thing. 161 00:08:27.199 --> 00:08:29.560 Do you have a guarantee in writing for the vehicle? 162 00:08:31.720 --> 00:08:33.240 I have a bill of sale. 163 00:08:33.399 --> 00:08:35.039 Yes, they do a guarantee. 164 00:08:36.480 --> 00:08:37.519 I have no guarantee. 165 00:08:37.600 --> 00:08:37.639 No. 166 00:08:37.720 --> 00:08:40.480 Okay, here's what I'm saying. Okay, I'm not trying to 167 00:08:40.600 --> 00:08:43.399 argue with you. I'm trying to give you accurate information. 168 00:08:43.840 --> 00:08:48.320 You bought a car as is now the emissions. I 169 00:08:48.360 --> 00:08:50.759 got to research that because I did hear something about 170 00:08:50.799 --> 00:08:54.320 even a private sale, they don't have to make it pass. 171 00:08:54.600 --> 00:08:57.440 They don't, but they do have to. I think rescind 172 00:08:57.480 --> 00:08:59.679 the deal. I think we're going to look it up. 173 00:09:00.080 --> 00:09:03.519 But the bottom line is this that you can't make 174 00:09:03.679 --> 00:09:07.320 them repair it. That's the point of trying to make 175 00:09:07.559 --> 00:09:11.080 If you think, aha, I got the guy I bought. 176 00:09:10.840 --> 00:09:14.279 It, it didn't pass. He's got to make it pass. No, 177 00:09:14.480 --> 00:09:18.600 he doesn't. The most you're going to get the most, 178 00:09:18.720 --> 00:09:25.440 if you're correct, is a recension of the deal. Okay, okay, okay, 179 00:09:25.480 --> 00:09:28.399 good Now we got to look it up to see 180 00:09:29.120 --> 00:09:32.720 if in fact you can rescind the deal based on 181 00:09:32.759 --> 00:09:36.559 that emissions with a dealer, they can lose their license 182 00:09:36.639 --> 00:09:40.039 with an individual. It's always been a very sticky situation. 183 00:09:40.519 --> 00:09:42.039 But I'm not going to sit here and tell you 184 00:09:42.120 --> 00:09:44.759 they don't have to do it. I know that they 185 00:09:44.840 --> 00:09:48.840 don't have to do it under certain circumstances, so I 186 00:09:48.919 --> 00:09:52.399 need I really this comes up all the time and 187 00:09:52.480 --> 00:09:56.399 I end up not knowing. So Kelly, I don't know 188 00:09:56.440 --> 00:09:58.519 if we have someone at the air program that can 189 00:09:58.559 --> 00:10:01.120 come on, but it would be worse talking to someone. 190 00:10:01.799 --> 00:10:04.600 Wait, didn't we have someone that you use? Someone Tom 191 00:10:04.600 --> 00:10:06.600 I'll get has an. 192 00:10:06.399 --> 00:10:08.960 Angel actually that worked with the air program. So we're 193 00:10:08.960 --> 00:10:11.799 gonna do that. So hang on, Thane, We'll try to 194 00:10:11.840 --> 00:10:14.919 get you some accurate information here and then we have 195 00:10:15.399 --> 00:10:18.559 U Okay, so hold on, okay, three oh three, seven 196 00:10:18.559 --> 00:10:20.759 to one to three, talk is our number. The lines 197 00:10:20.799 --> 00:10:22.279 are filling out, but we're going to get through these 198 00:10:22.360 --> 00:10:26.519 quickly and we'll find out what happens in Colorado When 199 00:10:26.519 --> 00:10:29.799 you're buying a car. Do they have to know it's 200 00:10:29.840 --> 00:10:32.799 going into an emissions area or not? Can they sell 201 00:10:32.840 --> 00:10:36.279 it as a toeway? Yes they can, but if they 202 00:10:36.360 --> 00:10:38.600 don't do they have to make sure it passes? And 203 00:10:38.720 --> 00:10:41.159 how all of this we're going to find out. I'm 204 00:10:41.200 --> 00:10:44.279 Tom Martinez three oh three seven one three eight two 205 00:10:44.320 --> 00:10:47.759 five five geniverregen dot com. Get out of pain with 206 00:10:47.919 --> 00:10:53.519 regenerative therapy, also hair replenishment through stem cell therapy, and 207 00:10:54.159 --> 00:10:56.799 of course the weight loss drug at pennies on the 208 00:10:56.879 --> 00:11:05.519 dollar compared to all the rest Denverregen dot com. Go 209 00:11:05.679 --> 00:11:09.399 with a sure thing Denver's best roofer Excel Roofing dot com. 210 00:11:09.440 --> 00:11:11.440 You don't pay a cent until you're content. 211 00:11:14.840 --> 00:11:18.000 Time for an insurance check up free no obligation comparison 212 00:11:18.120 --> 00:11:21.720 call Compass Insurance. Pay too much your coverage at dozens 213 00:11:21.720 --> 00:11:24.440 of insurance companies find out now three O three seven 214 00:11:24.559 --> 00:11:27.360 seven to one help. You'll think you're his only customer 215 00:11:27.399 --> 00:11:29.639 when you choose Frank durand the Real Estate Man dot 216 00:11:29.679 --> 00:11:32.960 com to list your home with Remax Alliance three oh 217 00:11:33.039 --> 00:11:42.480 three nine two zero sixteen twenty two. Wow, this gets 218 00:11:42.519 --> 00:11:45.000 a little messy, but we looked up the emission stuff 219 00:11:45.039 --> 00:11:50.279 here in detail. Fin is correct, by the way, that 220 00:11:50.480 --> 00:11:55.159 when a seller sells a vehicle and it must pass 221 00:11:55.279 --> 00:12:00.159 an emissions test if you're in an emissions area. If 222 00:12:00.159 --> 00:12:03.360 he was not in an emissions area, you're out of luck, 223 00:12:03.440 --> 00:12:06.240 even if you're taking it into an emissions area. But 224 00:12:06.360 --> 00:12:08.399 if he was in an emissions area, was he in 225 00:12:08.440 --> 00:12:09.320 an emissions area? 226 00:12:12.480 --> 00:12:12.720 Vain? 227 00:12:15.600 --> 00:12:16.440 Go ahead, I'm sorry. 228 00:12:16.840 --> 00:12:20.960 Was the seller in the emissions area? 229 00:12:21.919 --> 00:12:23.519 I honestly don't know that. 230 00:12:23.600 --> 00:12:28.360 But where's the seller located? Where was the car registered 231 00:12:28.919 --> 00:12:31.240 in Oklahoma? Oh? 232 00:12:31.600 --> 00:12:34.360 This is out of state, bro. They don't have to 233 00:12:34.399 --> 00:12:39.879 do anything for you. This is totally different, totally it's 234 00:12:39.919 --> 00:12:43.279 only Colorado sellers that it covers. 235 00:12:43.360 --> 00:12:47.600 It can't tell out of state sellers what to do. 236 00:12:50.240 --> 00:12:52.399 Not according to well say you're wrong. 237 00:12:52.279 --> 00:12:55.120 Okay, so sorry, we disagree. 238 00:12:55.360 --> 00:12:58.799 According to the law, the seller has to be in 239 00:12:58.840 --> 00:13:01.440 an emissions area and Colorado. So how are you going 240 00:13:01.519 --> 00:13:05.399 to make the argument that that seller needs to provide 241 00:13:05.440 --> 00:13:09.080 you a passing test in Colorado? Come on, man, sofy 242 00:13:09.200 --> 00:13:11.960 buy that car in Florida. They have to provide me 243 00:13:12.039 --> 00:13:14.799 a passing emissions test because I'm in Colorado. 244 00:13:16.200 --> 00:13:19.559 Okay, Well, he does live in Blackhawks, Colorado. 245 00:13:19.639 --> 00:13:22.440 Okay, but where is the car registered? 246 00:13:24.480 --> 00:13:26.879 It is in the state of Oklahoma. 247 00:13:27.000 --> 00:13:30.879 Okay. You're saying because he had the car here and 248 00:13:30.960 --> 00:13:35.080 he was living here, that he should follow the state 249 00:13:35.200 --> 00:13:36.559 laws here when he sold it. 250 00:13:36.600 --> 00:13:41.399 Is that right, that's what Natalie says the state of Colorado. 251 00:13:41.519 --> 00:13:44.639 Yes, okay, then why don't you ask Natalie you get 252 00:13:44.679 --> 00:13:53.440 your money back? Because then even if here's the problem, 253 00:13:53.840 --> 00:13:57.399 even if it doesn't pass. First of all, I think 254 00:13:57.440 --> 00:13:59.840 you're one hundred percent wrong that he needed to provide 255 00:13:59.879 --> 00:14:03.279 you an emissions But if he did, let's say he 256 00:14:03.360 --> 00:14:06.559 does and he did not do it, and you bought 257 00:14:06.600 --> 00:14:10.600 the car, your recourse is not automatic. 258 00:14:11.559 --> 00:14:13.320 According to the state website. 259 00:14:13.679 --> 00:14:16.919 You have to take legal action, but you most likely 260 00:14:17.000 --> 00:14:21.039 will win for a recession of the deal or for 261 00:14:21.080 --> 00:14:24.559 a recession of the deal if he did not provide 262 00:14:24.600 --> 00:14:25.519 an emissions test. 263 00:14:25.720 --> 00:14:27.960 But he's going to make the argument it wasn't a 264 00:14:28.000 --> 00:14:31.759 Colorado car. I mean, we're going to get somebody. Okay, 265 00:14:31.919 --> 00:14:34.639 by the way, who is Adrian is Adrian. 266 00:14:34.360 --> 00:14:39.320 Your person or somebody identifies themselves as a as an 267 00:14:39.360 --> 00:14:43.440 emissions expert or specialist. Hold on, let's find out, Faye Fane, 268 00:14:43.519 --> 00:14:46.879 There's nothing would make me happier than to find a 269 00:14:46.960 --> 00:14:50.360 hook to help you. So let's talk to Adrian. I 270 00:14:50.399 --> 00:14:53.200 am I have to profess my ignorance here. I don't 271 00:14:53.240 --> 00:14:58.200 know crap about emissions and the technicalities selling cars. Now, Adrian, 272 00:15:00.200 --> 00:15:04.080 I want to what did you want to say? 273 00:15:05.120 --> 00:15:05.919 Are you there? Adrians? 274 00:15:06.000 --> 00:15:06.799 Bet you it touches. 275 00:15:07.600 --> 00:15:09.279 I bet you it touches your memory a little bit. 276 00:15:10.279 --> 00:15:12.519 Let me help you real quick by saying that I. 277 00:15:12.440 --> 00:15:13.799 Want to be your common man. 278 00:15:13.960 --> 00:15:18.399 Good, I'm an emission specialist. Good, I've been a licensed 279 00:15:18.399 --> 00:15:19.480 to missions. 280 00:15:19.519 --> 00:15:20.639 Great person. 281 00:15:20.840 --> 00:15:25.159 You want to be a deputy for emissions. Let's do that, pardon, 282 00:15:25.440 --> 00:15:27.159 you'll be our deputy for emissions. 283 00:15:28.399 --> 00:15:31.360 You've called me before, good, Good, Adrian, and. 284 00:15:31.440 --> 00:15:34.039 I've participated and helped you out as much as I could. 285 00:15:34.120 --> 00:15:36.480 Let me let me ask you straight, straight up question 286 00:15:36.840 --> 00:15:40.039 and let's just take normal stuff. So in Colorado, if 287 00:15:40.080 --> 00:15:42.559 I buy a car from someone in Denver, they have 288 00:15:42.639 --> 00:15:43.840 to assure me it passes. 289 00:15:44.000 --> 00:15:46.440 They have to show me a passed emissions test. 290 00:15:46.519 --> 00:15:51.399 Right, or they have to state on the bill of 291 00:15:51.600 --> 00:15:54.919 sale that it will not pass emissions. 292 00:15:55.000 --> 00:15:57.600 Okay, either one know the law. Either one got it. 293 00:15:57.720 --> 00:15:58.360 I know the law. 294 00:15:58.440 --> 00:16:00.480 If they say on the bill of say it does 295 00:16:00.519 --> 00:16:05.279 not pass emissions, you will they resolved themselves of any responsibility. 296 00:16:05.360 --> 00:16:07.840 Okay, right, But if if they don't, if they don't 297 00:16:07.879 --> 00:16:11.639 say that, they have to provide I was told a 298 00:16:11.720 --> 00:16:16.080 fresh emissions test that has not been used to register 299 00:16:16.240 --> 00:16:16.600 the car. 300 00:16:16.679 --> 00:16:17.200 Is that right? 301 00:16:18.399 --> 00:16:20.039 I'm sorry, No, that's not right either. 302 00:16:20.120 --> 00:16:21.039 Okay, what is right? 303 00:16:22.000 --> 00:16:24.919 It has to be it has to pas emissions test, 304 00:16:24.960 --> 00:16:27.320 but the seller does not have to provide it. 305 00:16:27.440 --> 00:16:30.120 Okay, Okay, Adrian, I'm taking that word. Like I said, 306 00:16:30.159 --> 00:16:32.279 I don't know it. I don't know anything, so it 307 00:16:32.360 --> 00:16:33.000 has to pass. 308 00:16:33.120 --> 00:16:35.080 Now take this to the bank, Tom, No. 309 00:16:36.559 --> 00:16:38.960 Adrian, I don't want to waste time arguing with you. 310 00:16:38.960 --> 00:16:42.159 You're the expert. So so now here's the deal. So fain, 311 00:16:42.480 --> 00:16:44.759 Let's say Thine bought the car. I don't want to 312 00:16:44.759 --> 00:16:46.480 get into the registration of that car right now. But 313 00:16:46.799 --> 00:16:49.440 if Thine bought the car from a normal seller in Colorado, 314 00:16:49.480 --> 00:16:53.799 and that seller said that seller did not disclaim emissions, 315 00:16:54.000 --> 00:16:56.120 and he bought it with a normal bill of sale 316 00:16:56.399 --> 00:16:59.360 and he goes and it doesn't pass emissions, then what 317 00:16:59.399 --> 00:16:59.919 does he do? 318 00:17:01.000 --> 00:17:02.639 Was that in an Oklahoma the registered vehica? 319 00:17:02.679 --> 00:17:04.720 No, I'm not talking about that right now. I have 320 00:17:05.000 --> 00:17:08.839 hundreds and hundreds of listeners that do not have cars 321 00:17:09.000 --> 00:17:12.279 registered in Oklahoma. I want to know when someone sells 322 00:17:12.279 --> 00:17:16.440 a used car in Colorado and it doesn't pass emissions, 323 00:17:16.799 --> 00:17:17.960 what is the recourse? 324 00:17:20.359 --> 00:17:22.839 There is none unless the seller's compassionate and gives him 325 00:17:22.839 --> 00:17:24.440 his money back, or unless you go to court. 326 00:17:24.519 --> 00:17:30.200 Well, then what the hell's good as the law? Adrian, 327 00:17:30.240 --> 00:17:34.079 you're telling me that the law says you have to do. 328 00:17:34.160 --> 00:17:37.640 It has to pass emissions. But if it doesn't pass emissions, 329 00:17:38.000 --> 00:17:39.720 I have to take the seller to court. 330 00:17:40.960 --> 00:17:43.519 That's exactly right, unless he's a nice guy and just 331 00:17:43.559 --> 00:17:44.119 gives your right. 332 00:17:44.440 --> 00:17:47.559 And you know what, I read the same thing and 333 00:17:47.599 --> 00:17:50.319 I couldn't believe it. On here it said that you 334 00:17:50.440 --> 00:17:53.599 have to consult with legal counsel and possibly take legal action. 335 00:17:53.960 --> 00:17:56.200 Exactly right, that's exactly right. 336 00:17:57.000 --> 00:17:59.759 But it does say it does say that you would 337 00:17:59.799 --> 00:18:04.079 have an affirmative act. They don't say affirmative act, affirmative defense. 338 00:18:04.200 --> 00:18:06.880 In other words, you would have the law on your side. 339 00:18:07.759 --> 00:18:09.720 Well, basically, but do you you might not have the 340 00:18:09.839 --> 00:18:11.519 judge on your side. 341 00:18:12.160 --> 00:18:15.200 Well, you would have to make the argument that this 342 00:18:15.279 --> 00:18:19.240 guy did not comply to Colorado emissions law and therefore 343 00:18:19.359 --> 00:18:20.519 you want to rescind the deal. 344 00:18:20.599 --> 00:18:22.359 Don't you think a judge would understand that. 345 00:18:23.480 --> 00:18:25.839 He might understand it a different way, Tom. Believe me, 346 00:18:25.920 --> 00:18:27.759 he might consider the fact that you could have had 347 00:18:27.759 --> 00:18:30.240 the car checked and you could have requested a missions 348 00:18:30.240 --> 00:18:31.359 test before the purchase. 349 00:18:31.519 --> 00:18:34.759 Okay, Adrian, I'm listening to you, bro. Have you heard 350 00:18:34.799 --> 00:18:36.000 of things like this happening? 351 00:18:37.000 --> 00:18:39.480 Absolutely, I've been involved. 352 00:18:39.000 --> 00:18:40.039 With it a couple of times. 353 00:18:40.119 --> 00:18:42.480 Now have you ever been involved where someone bought a 354 00:18:42.519 --> 00:18:45.799 car that did not pass emissions and they could not 355 00:18:45.920 --> 00:18:46.839 get their money back? 356 00:18:47.880 --> 00:18:48.559 Absolutely? 357 00:18:48.680 --> 00:18:48.880 Right? 358 00:18:49.079 --> 00:18:51.880 Okay, next question up myself. Next question? 359 00:18:52.640 --> 00:18:56.720 Does that only aner upon people who own a car 360 00:18:56.839 --> 00:19:01.920 registered in Colorado? Or can I take this Oklahoma registered 361 00:19:01.960 --> 00:19:02.880 car and sell it? 362 00:19:03.119 --> 00:19:05.799 Am I still required to make sure it passes? 363 00:19:06.839 --> 00:19:06.960 No? 364 00:19:07.920 --> 00:19:09.519 Not with the Oklahoma title? 365 00:19:09.599 --> 00:19:09.759 Nop. 366 00:19:10.279 --> 00:19:10.720 Okay. 367 00:19:11.160 --> 00:19:14.519 I think as as he's selling now, it's dictated by 368 00:19:14.519 --> 00:19:16.960 the emissions area. I don't think it's dictated by I think. 369 00:19:16.839 --> 00:19:18.960 It's dictated by where that car is registered, and I'll 370 00:19:18.960 --> 00:19:22.319 tell you why, how could you possibly make a law 371 00:19:22.759 --> 00:19:27.039 that would that would cover cars in all forty nine states? 372 00:19:27.200 --> 00:19:29.359 I agree with that, But if he comes here to 373 00:19:29.480 --> 00:19:30.319 sell the car. 374 00:19:30.279 --> 00:19:33.200 That doesn't matter. It's it's an Oklahoma car. 375 00:19:33.480 --> 00:19:35.200 I mean, I mean, I know what you're saying, Kevin, 376 00:19:35.279 --> 00:19:37.440 but but I mean it's just. 377 00:19:37.480 --> 00:19:40.720 Like, because there's so much like California laws. In California, 378 00:19:40.759 --> 00:19:43.480 you can't you can't sell a car that doesn't qualify 379 00:19:43.519 --> 00:19:45.160 in the emissions no matter where. 380 00:19:45.039 --> 00:19:45.839 It comes to get to that. 381 00:19:46.200 --> 00:19:48.039 Yeah, so that's where Colorado is heading. 382 00:19:48.119 --> 00:19:49.480 I'll bet you you're selling me. 383 00:19:49.559 --> 00:19:52.240 I can't sell a car from Colorado to a guy 384 00:19:52.279 --> 00:19:53.519 in California. 385 00:19:53.000 --> 00:19:55.960 As long as it passes emissions. Yeah. 386 00:19:56.359 --> 00:19:58.759 Oh, otherwise, what California is going to come to my 387 00:19:58.920 --> 00:20:00.759 state and sume me or what are they gonna do 388 00:20:01.079 --> 00:20:04.960 saying it's I've never heard of state laws overreaching their 389 00:20:05.000 --> 00:20:05.799 own boundaries. 390 00:20:06.880 --> 00:20:07.200 Okay. 391 00:20:07.240 --> 00:20:09.839 So if I don't live in California, and I live 392 00:20:09.880 --> 00:20:11.839 in a state, and I have a car, and I 393 00:20:11.880 --> 00:20:14.119 go to cars dot Com and sell it, and this 394 00:20:14.200 --> 00:20:17.599 guy goes to California, he buys it, he takes delivery, 395 00:20:17.799 --> 00:20:21.319 and he can't get emissions. You're telling me somehow Colorado 396 00:20:21.920 --> 00:20:25.079 California state law is gonna make me do something. 397 00:20:25.400 --> 00:20:27.559 No, I'm saying that if the guy brings the car 398 00:20:27.680 --> 00:20:31.839 to Colorado list it for sale in Colorado, he's required 399 00:20:31.880 --> 00:20:34.559 to take care of the emissions in Colorado. If you 400 00:20:34.680 --> 00:20:36.799 go to Oklahoma and buy the car and bring it here. 401 00:20:36.759 --> 00:20:40.319 No, Adrian, Okay, Okay, what if I ship it to 402 00:20:40.440 --> 00:20:40.799 him there? 403 00:20:41.640 --> 00:20:45.319 If the transaction takes place, where does Colorado? Yeah? 404 00:20:45.519 --> 00:20:46.240 I mean where does it? 405 00:20:46.359 --> 00:20:47.599 I don't know when I ship it. 406 00:20:47.680 --> 00:20:52.000 So, Adrian, you're saying, even though the guy and and 407 00:20:52.119 --> 00:20:54.960 Fane when you said the guy lives here, does he 408 00:20:55.079 --> 00:20:57.599 vacation here or is he a Colorado resident? 409 00:20:59.319 --> 00:21:03.440 Lives here half the time in Oklahoma and here he 410 00:21:03.519 --> 00:21:07.799 built the car in Golden for two years and then 411 00:21:07.839 --> 00:21:08.920 he wanted to sell it. 412 00:21:09.920 --> 00:21:13.400 Why is it registered? Why is it registered in Oklahoma? Adrian? 413 00:21:13.559 --> 00:21:14.599 I mean, not a Fane. 414 00:21:16.960 --> 00:21:20.519 I'm just finding this out now that it was in Oklahoma. 415 00:21:20.559 --> 00:21:21.440 That's all Now. 416 00:21:21.720 --> 00:21:25.279 Adrian said he's been working in this business for dozens 417 00:21:25.279 --> 00:21:27.240 of years and knows the law. 418 00:21:28.079 --> 00:21:32.680 And he says, even if even if. 419 00:21:33.000 --> 00:21:36.200 He had to guarantee it passes, that guarantee has no 420 00:21:36.359 --> 00:21:37.400 teeth whatsoever. 421 00:21:37.680 --> 00:21:39.000 You still have to assue him. 422 00:21:40.359 --> 00:21:42.440 Okay, what if I was to tell you that it 423 00:21:42.559 --> 00:21:46.480 was stripped of the emissions, that I didn't realize he 424 00:21:46.519 --> 00:21:49.119 had done that too, And there's no way to get 425 00:21:49.119 --> 00:21:49.880 at the Adrian. 426 00:21:50.240 --> 00:21:55.400 He's saying that visually it was stripped and he didn't 427 00:21:55.440 --> 00:21:58.720 tell Fane Fane, Why didn't you get this checked out 428 00:21:58.759 --> 00:22:00.039 by a shop. 429 00:22:01.960 --> 00:22:05.880 Because of the ten page document? 430 00:22:06.039 --> 00:22:06.200 Wait? 431 00:22:06.240 --> 00:22:10.079 Wait, wait, saying you didn't think you have a responsibility 432 00:22:10.119 --> 00:22:13.880 at all to check out a nineteen eighty one used 433 00:22:14.000 --> 00:22:16.720 van that you're buying from someone from out of state. 434 00:22:18.119 --> 00:22:20.519 Well, what I'm saying to you is when I looked 435 00:22:20.519 --> 00:22:26.440 at the vehicle, it's the video of outside saying. 436 00:22:26.559 --> 00:22:28.839 I get what you're saying. The guy put on a 437 00:22:28.839 --> 00:22:30.359 good dog and pony. Show. 438 00:22:30.720 --> 00:22:34.440 My question to you, why did you not get it 439 00:22:34.519 --> 00:22:37.759 checked out? The answer is you trusted that he did 440 00:22:37.799 --> 00:22:38.599 it the right way? 441 00:22:38.759 --> 00:22:43.279 Is that the answer correct? Okay, So Adrian, what do 442 00:22:43.319 --> 00:22:45.839 you think? Hold on, I got to take a break. 443 00:22:45.880 --> 00:22:48.359 I want to know Adrian what you think. 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Eric's 456 00:23:37.039 --> 00:23:39.640 got a comment on emissions. I'll take his comment and 457 00:23:39.680 --> 00:23:41.839 then I'll go back to our expert. Go ahead, Eric, 458 00:23:41.880 --> 00:23:42.480 what do you think? 459 00:23:43.359 --> 00:23:43.759 Hey? Tom? 460 00:23:43.880 --> 00:23:46.319 You know the e's been going after a lot of 461 00:23:46.319 --> 00:23:50.720 these Diesel tuners for removing the DEEF and the DPF system. 462 00:23:50.720 --> 00:23:52.759 How they've been going after him? How have they been 463 00:23:52.799 --> 00:23:53.160 doing it? 464 00:23:53.200 --> 00:23:55.519 They have shut So there was the one company and 465 00:23:56.000 --> 00:23:58.440 you saw that was fined several million dollars and basically 466 00:23:58.440 --> 00:23:59.519 put out of business for it. 467 00:23:59.720 --> 00:24:01.559 But what is that going to do to help this guy? 468 00:24:02.519 --> 00:24:04.759 But this is what needs to happen, is the EPA 469 00:24:05.200 --> 00:24:08.160 should be going after these people who are selling vehicles 470 00:24:08.200 --> 00:24:11.839 that don't pass emissions. I mean, you know, look, I 471 00:24:11.920 --> 00:24:15.599 agree that the emission stuff you know, causes problems with 472 00:24:15.640 --> 00:24:17.720 some of these vehicles, but it's there for a purpose. 473 00:24:18.200 --> 00:24:21.240 Well, here's what I think, you're here's what I think. 474 00:24:21.359 --> 00:24:25.799 Actually, I think right now, because of the cleanliness of 475 00:24:25.839 --> 00:24:30.839 new vehicles and the attrition of older ones, I think 476 00:24:31.240 --> 00:24:35.799 you take emissions on new vehicles every maybe five years, 477 00:24:35.839 --> 00:24:39.279 which it is now and always every five years, and 478 00:24:39.319 --> 00:24:42.119 then you just do away with all of the just 479 00:24:42.119 --> 00:24:44.880 just grandfather in all of the old pieces of crap. 480 00:24:45.160 --> 00:24:48.079 There aren't enough old pieces of crap to make a 481 00:24:48.160 --> 00:24:49.240 difference in our air. 482 00:24:51.319 --> 00:24:54.599 I think that depends because the new it's on new vehicles. 483 00:24:54.640 --> 00:24:57.519 Yeah, it depends on the numbers. It depends on the numbers. 484 00:24:57.799 --> 00:25:03.799 Every year the numbers of those cars go down. I mean, well, 485 00:25:03.799 --> 00:25:07.079 they're not making new ones, eric, every single year, more 486 00:25:07.119 --> 00:25:09.319 of those cars are being retired. 487 00:25:10.079 --> 00:25:10.960 Not necessarily. 488 00:25:11.319 --> 00:25:12.839 I mean, I know a lot of people driving ten 489 00:25:12.880 --> 00:25:13.920 to fifteen year old cars. 490 00:25:13.920 --> 00:25:18.480 Okay, So therefore the entire premise of older cars through 491 00:25:18.519 --> 00:25:22.400 attrition being retired is bunked. Because he knows plenty of 492 00:25:22.400 --> 00:25:24.039 people who drive old cars. 493 00:25:24.319 --> 00:25:25.079 Don't you understand. 494 00:25:25.119 --> 00:25:30.359 The entire concept is Eventually, cars are retired no matter 495 00:25:30.440 --> 00:25:31.160 what they are. 496 00:25:31.359 --> 00:25:34.519 Okay, sure you're gonna find someone driving in nineteen twenty, 497 00:25:34.599 --> 00:25:35.519 it doesn't matter. 498 00:25:35.960 --> 00:25:39.839 In general, older cars get retired. What I am saying 499 00:25:40.000 --> 00:25:41.160 is the number. 500 00:25:40.920 --> 00:25:44.440 Of older cars on the road today are less than 501 00:25:44.440 --> 00:25:48.079 the is less than the number of cars ten years ago, 502 00:25:48.559 --> 00:25:51.519 and ten years from now, the number of old cars 503 00:25:51.559 --> 00:25:53.960 will be less and it will continue to be that way. 504 00:25:54.160 --> 00:25:56.359 And when I say old cars, I'm not talking about 505 00:25:56.359 --> 00:26:00.279 new cars becoming old. I'm talking about old technology. Let's 506 00:26:00.279 --> 00:26:04.960 say cars eighty five and older. Every single year they 507 00:26:05.000 --> 00:26:09.759 get reduced every single year. That is no argument. Every 508 00:26:09.799 --> 00:26:11.200 single year they get reduced. 509 00:26:11.559 --> 00:26:14.240 I don't think there are enough of those cars now 510 00:26:14.279 --> 00:26:17.400 to make a difference, because they have cleaned up emissions 511 00:26:17.480 --> 00:26:20.519 so much. So what you do is you have a 512 00:26:20.599 --> 00:26:25.319 wider spread or a wider length of time between emissions tests, 513 00:26:25.680 --> 00:26:29.319 and you slap it on cars from a certain year forward, 514 00:26:29.440 --> 00:26:33.160 and that's it. We don't need to make life miserable 515 00:26:33.440 --> 00:26:36.519 for the very few people who have pieces of junk. 516 00:26:36.720 --> 00:26:37.359 I'm serious. 517 00:26:38.200 --> 00:26:42.880 It's just ridiculous, Adrian, I want to ask you something. 518 00:26:43.720 --> 00:26:46.720 This guy Thane. I looked at his bill of sale. 519 00:26:46.759 --> 00:26:51.519 It doesn't disclaim emissions, but man, it says basically, I'm 520 00:26:51.599 --> 00:26:53.000 giving you no guarantees. 521 00:26:53.160 --> 00:26:53.680 Nothing is. 522 00:26:53.839 --> 00:26:57.920 It's totally as is. You know, you better check out 523 00:26:57.920 --> 00:26:59.880 the manual. You better make sure you like the way 524 00:26:59.880 --> 00:27:02.400 it is. I mean, this bill of sale. I don't 525 00:27:02.400 --> 00:27:04.519 think he's he can make an argument that the guy 526 00:27:04.599 --> 00:27:07.359 removed the mission stuff and he didn't know it because 527 00:27:07.400 --> 00:27:10.119 this guy said it's it's the way it's sitting here, 528 00:27:10.160 --> 00:27:13.160 that you buy it and there's not one promise made. 529 00:27:13.400 --> 00:27:17.119 But do you think he has a strong case for 530 00:27:17.240 --> 00:27:20.240 the emission's part, the fact that this car And is 531 00:27:20.279 --> 00:27:23.400 it possible the car wasn't registered anywhere because if he 532 00:27:23.480 --> 00:27:26.440 worked on it for two years, was there an active 533 00:27:26.480 --> 00:27:30.119 registration Thane in let me ask you that was there 534 00:27:30.119 --> 00:27:32.920 an active registration in Oklahoma at the time? 535 00:27:32.960 --> 00:27:36.480 Do you know, honestly, you do not know that? 536 00:27:36.759 --> 00:27:39.839 Okay, it could be that was it was expired? Adrian, 537 00:27:39.880 --> 00:27:40.839 what are your thoughts on this? 538 00:27:42.519 --> 00:27:48.759 Well, gosh, it does it doesn't matter. First of all, 539 00:27:48.759 --> 00:27:51.079 the answer your question is no. 540 00:27:51.079 --> 00:27:51.160 No. 541 00:27:51.279 --> 00:27:54.519 What I answer to your last question is no. 542 00:27:54.720 --> 00:27:58.759 What was that question? I'm sorry, beasy Okay, okay. 543 00:27:59.720 --> 00:28:03.799 Remember yeah, Okay, it's not going to be easier. I 544 00:28:03.839 --> 00:28:05.759 can just tell you about the emissions part of it 545 00:28:05.799 --> 00:28:08.200 that I'm absolutely sure of, and real quick, I'd like 546 00:28:08.240 --> 00:28:11.559 to say, it doesn't matter with the Oklahoma title, whether 547 00:28:11.599 --> 00:28:14.799 it's got visual removement of components or whether it's a 548 00:28:14.839 --> 00:28:18.039 tailpipe emissions. By golly, let me tell you something. It 549 00:28:18.039 --> 00:28:20.200 doesn't matter. It's an Oklahoma vehicle. 550 00:28:21.119 --> 00:28:24.720 S O l Okay, Adrian, I'm going to take you 551 00:28:24.839 --> 00:28:25.799 at your knowledge. 552 00:28:26.359 --> 00:28:28.880 And and Thane, I don't think you have a prayer 553 00:28:29.160 --> 00:28:34.640 in my omissions. Angel has been listening just on available now. 554 00:28:34.640 --> 00:28:37.160 We have a guy that works at the air program 555 00:28:37.200 --> 00:28:40.599 with the state, Thane, and he said, you're sol. 556 00:28:41.039 --> 00:28:43.640 And I worked at the state with the air program 557 00:28:43.759 --> 00:28:44.920 and I was an instructor. 558 00:28:45.000 --> 00:28:47.400 And I'm saying, I know, Adrian, we believe you, but 559 00:28:47.480 --> 00:28:49.400 I'm saying we have confirmation of that. 560 00:28:51.359 --> 00:28:52.319 I don't doubt that. Tom. 561 00:28:52.319 --> 00:28:56.720 When I take what I have, Thane. 562 00:28:57.039 --> 00:28:57.799 It's Tom. 563 00:28:57.839 --> 00:29:00.599 What I can tell you is I've been talking to Natalie. 564 00:29:00.880 --> 00:29:03.839 Well, Natalie doesn't know more than these combined people. 565 00:29:03.880 --> 00:29:06.920 Come on. I mean, fine, so you found Okay, you 566 00:29:06.960 --> 00:29:09.440 found one person at the air program, get her to 567 00:29:09.480 --> 00:29:11.240 go to court with you and sue the guy, What 568 00:29:11.240 --> 00:29:12.079 can I do for you? 569 00:29:12.160 --> 00:29:12.319 Bro? 570 00:29:12.839 --> 00:29:15.039 You're wrong, You're absolutely wrong. 571 00:29:15.279 --> 00:29:18.000 I'm not going to agree with you because you talk 572 00:29:18.079 --> 00:29:19.400 to someone named Natalie. 573 00:29:20.759 --> 00:29:24.279 Okay. I'm not going to agree with the state of 574 00:29:24.720 --> 00:29:27.039 Why don't you why don't you get Natalie's last name? Okay? 575 00:29:27.200 --> 00:29:29.880 And then you're gonna make her enforce a law that 576 00:29:29.920 --> 00:29:34.079 doesn't exist. We have a guy that works there right 577 00:29:34.119 --> 00:29:38.519 now in a high up position, and we have Adrian 578 00:29:38.720 --> 00:29:42.400 who taught for the program. You think both of those 579 00:29:42.440 --> 00:29:45.680 are wrong, But a woman named Natalie that you got 580 00:29:45.720 --> 00:29:47.880 on the phone is the one that's right? Is that 581 00:29:48.440 --> 00:29:51.440 your position? Tell that to the judge. I'd like to 582 00:29:51.480 --> 00:29:54.759 help you, Thane. But but listen, I listen. I have 583 00:29:54.920 --> 00:29:58.359 talked to so many people like you. Go ahead, thing. 584 00:29:58.480 --> 00:30:00.240 And by the way, Fane is going to right to 585 00:30:00.240 --> 00:30:02.960 me later or call saying I disrespected him and I 586 00:30:03.039 --> 00:30:03.720 did not give. 587 00:30:03.640 --> 00:30:05.279 Him a chance. And here's the point. 588 00:30:05.519 --> 00:30:09.279 You're wrong, Thane, And sometimes old farts have to know 589 00:30:09.319 --> 00:30:10.599 they're wrong and walk away. 590 00:30:11.880 --> 00:30:15.599 Okay. I had a lawyer friend of mine take a 591 00:30:15.640 --> 00:30:18.880 look at the ad that went with the van itself 592 00:30:19.119 --> 00:30:21.720 as far as the whole makeup of what he did. 593 00:30:21.759 --> 00:30:26.200 What he did to say, and so the lawyer basically said, 594 00:30:26.279 --> 00:30:28.039 this is absolutely fraudulent. 595 00:30:28.240 --> 00:30:32.000 Okay, that lawyer is an a hole. Okay, Fane, that 596 00:30:32.119 --> 00:30:36.799 lawyer knows nothing. You have him call me. He's totally wrong. Okay, 597 00:30:37.119 --> 00:30:40.240 that is not fraudulent, and you're not going to get 598 00:30:40.240 --> 00:30:42.480 your money back. So why don't you have this lawyer 599 00:30:42.799 --> 00:30:44.720 put his big mouth where his ass is. 600 00:30:44.759 --> 00:30:45.799 Why don't you have him do that? 601 00:30:46.000 --> 00:30:48.720 And why don't you have him sue the guy if 602 00:30:48.759 --> 00:30:50.720 he thinks it's fraudulent. 603 00:30:50.480 --> 00:30:52.160 Have him take it on contingency. 604 00:30:52.559 --> 00:30:56.240 I am so sick and tired of people giving opinions 605 00:30:56.279 --> 00:30:59.960 out their buttholes when they don't know anything. Okay, Fane, 606 00:31:00.160 --> 00:31:02.960 you're barking up the wrong tree. But you're gonna be 607 00:31:03.119 --> 00:31:05.279 like a lot of these old guys that call the show. 608 00:31:05.599 --> 00:31:08.359 They hate me. They're pissed off at me because I 609 00:31:08.480 --> 00:31:11.480 tell them the truth, and they're stubborn old goats. 610 00:31:11.960 --> 00:31:19.799 More coming up, Go with a. 611 00:31:19.799 --> 00:31:23.240 Sure thing Denver's Best Roofer Excel Roofing dot com. 612 00:31:23.279 --> 00:31:28.720 You don't pay a cent until you're contenth. 613 00:31:28.680 --> 00:31:31.839 Time for an insurance check up free, no obligation. In comparison, 614 00:31:32.000 --> 00:31:35.559 call Compass insurance paying too much your coverage at dozens 615 00:31:35.559 --> 00:31:38.279 of insurance companies. Find out now three O three, seven 616 00:31:38.319 --> 00:31:40.640 to seven to one help. You'll think you're his only 617 00:31:40.720 --> 00:31:43.200 customer when you choose Frank durand the real estate man 618 00:31:43.240 --> 00:31:46.640 dot com to list your home with Remax Alliance three 619 00:31:46.720 --> 00:31:56.279 oh three nine two zero sixteen twenty two. Hi Tom 620 00:31:56.279 --> 00:32:01.759 Martino here, Linda has an issue with the two thousand 621 00:32:01.759 --> 00:32:04.519 and eight miles to c X seven and it is 622 00:32:04.559 --> 00:32:05.880 a service issue. 623 00:32:06.359 --> 00:32:07.839 Linda, what's happening. 624 00:32:09.079 --> 00:32:09.119 To? 625 00:32:09.839 --> 00:32:11.839 Hey, it's talking to what's going on? 626 00:32:12.680 --> 00:32:18.640 I purchased this car on March fourth, Oh, so it's 627 00:32:18.720 --> 00:32:24.720 recent from Springs Automotive. I had it for I drove 628 00:32:24.759 --> 00:32:29.279 it up to Idaho Springs where I live, and was 629 00:32:29.400 --> 00:32:31.279 going back to Denver three days later. 630 00:32:31.480 --> 00:32:34.440 Now, was it called Springs Automotive because it's in Idaho 631 00:32:34.480 --> 00:32:36.079 Springs or Colorado Springs? 632 00:32:36.519 --> 00:32:39.759 No, there's there's it's it's based in Colorado Springs. 633 00:32:39.799 --> 00:32:41.440 Okay, God, they have, but they have. 634 00:32:41.680 --> 00:32:46.359 I bought it from the venue in on South Santa Fe. 635 00:32:46.559 --> 00:32:49.839 Okay, so you bought a used Okay, got it? So 636 00:32:49.960 --> 00:32:50.559 what's going on? 637 00:32:51.960 --> 00:32:52.319 Well? 638 00:32:54.160 --> 00:32:58.200 After I just drove it home, drove it into town twice, 639 00:32:58.279 --> 00:33:01.200 which is a mile and then I was going back 640 00:33:01.200 --> 00:33:06.200 to Denver on I seventy and suddenly black and gracemooks 641 00:33:06.279 --> 00:33:07.279 starts fell over. 642 00:33:07.400 --> 00:33:10.359 How many miles on this, Linda? 643 00:33:10.640 --> 00:33:13.599 Oh gosh, see. 644 00:33:13.799 --> 00:33:16.200 You must know if you bought it? Right? 645 00:33:16.279 --> 00:33:19.519 Well, I only had it for three days, so what. 646 00:33:19.559 --> 00:33:21.319 Matter if you had it for three minutes? I mean 647 00:33:21.440 --> 00:33:22.119 how many miles? 648 00:33:22.119 --> 00:33:22.319 Wrong? 649 00:33:23.319 --> 00:33:25.720 I think it was one hundred and thirty five? 650 00:33:25.920 --> 00:33:28.119 Uh huh? May I ask something again? 651 00:33:29.039 --> 00:33:32.160 People feel convicted when I ask questions, and I don't 652 00:33:32.160 --> 00:33:32.480 mean to. 653 00:33:32.640 --> 00:33:39.599 But did you have it checked out before you bought it? No? Okay, 654 00:33:40.000 --> 00:33:45.279 but you bought it as is I'm assuming yes, Okay, 655 00:33:45.079 --> 00:33:47.480 So when it blew up. 656 00:33:47.480 --> 00:33:52.599 The engine blew up after three days, so I had 657 00:33:52.640 --> 00:33:56.400 to pull over and have it towed to the mechanic 658 00:33:56.960 --> 00:34:01.839 on the Spring's automotive. They have a mechanic atternity. 659 00:34:01.880 --> 00:34:05.119 Can you I want to continue this now, Listen. There's 660 00:34:05.160 --> 00:34:08.639 a possibility if it blew up in three days, there 661 00:34:08.719 --> 00:34:10.800 was something wrong with it that they hid from you 662 00:34:10.920 --> 00:34:11.639 or lied about. 663 00:34:12.079 --> 00:34:15.360 But if they did not, if they did not hide it, 664 00:34:15.960 --> 00:34:20.360 if they did not lie, there's nothing you can do 665 00:34:20.400 --> 00:34:22.199 about it. So we'll examine that coming up. 666 00:34:22.239 --> 00:34:25.119 Okay, everyone, says they lied or hit it, but we'll 667 00:34:25.159 --> 00:34:29.280 see hold on go with a sure thing Denver's Best 668 00:34:29.360 --> 00:34:32.239 roofer Excel Roofing dot Com. You don't pay a cent 669 00:34:32.440 --> 00:34:38.480 until you're content. Time for an insurance check up free, 670 00:34:38.559 --> 00:34:42.320 no obligation. In comparison, call Compass Insurance paying too much 671 00:34:42.440 --> 00:34:45.360 your coverage at dozens of insurance companies find out now 672 00:34:45.440 --> 00:34:47.719 three all three seven to seven to one help. You'll 673 00:34:47.760 --> 00:34:50.519 think you're his only customer when you choose Frank durand 674 00:34:50.519 --> 00:34:52.960 the real estate Man dot com to list your home 675 00:34:53.159 --> 00:34:56.320 with Remax Alliance three oh three nine two zero sixteen 676 00:34:56.400 --> 00:34:57.599 twenty two. 677 00:35:02.480 --> 00:35:10.280 Ripped up News need advice? Who you don't have? Come? 678 00:35:10.440 --> 00:35:15.000 Runs just as fast as we can. Shooter's gonna help 679 00:35:15.280 --> 00:35:22.039 coming man. This is the Troubleshooter Show. Now Tom Martino, Hey, 680 00:35:22.280 --> 00:35:24.559 Tom Martino. Here, This hour brought to you by eight 681 00:35:24.559 --> 00:35:25.079 eight eight. 682 00:35:24.960 --> 00:35:27.320 Heating dot Com for an honest assessment of your air 683 00:35:27.320 --> 00:35:31.559 conditioning system. They do HVAC, plumbing, and electrical. You can 684 00:35:31.559 --> 00:35:34.079 trust these guys. If you're having issues to call them, 685 00:35:34.599 --> 00:35:36.800 and I'm saying you'll like. 686 00:35:36.800 --> 00:35:37.840 The way they do business. 687 00:35:38.000 --> 00:35:40.480 Eight eight eight Heating dot Com three oh three seven 688 00:35:40.559 --> 00:35:45.519 seven zero two seven seven six. Now, before I go 689 00:35:45.599 --> 00:35:48.280 back to Linda on a used car, Jerry has a 690 00:35:48.320 --> 00:35:51.639 comment on emissions, and then Mike's got a comment to. 691 00:35:51.760 --> 00:35:52.840 Jerry, what is your comment. 692 00:35:53.119 --> 00:35:55.760 We we we had quite a discussion on emissions, and 693 00:35:55.840 --> 00:35:59.360 I profess my ignorance and I went by these experts 694 00:35:59.360 --> 00:36:02.760 we have on what sellers need to provide at the 695 00:36:02.760 --> 00:36:05.280 time of sale and what a buyer's recourse is if 696 00:36:05.280 --> 00:36:08.039 it doesn't pass. They have way more recourse of course 697 00:36:08.039 --> 00:36:11.280 with licensed dealers, because licensed dealers, if they don't do 698 00:36:11.320 --> 00:36:15.599 the right thing, lose their license, whereas an individual they 699 00:36:15.599 --> 00:36:17.440 don't have anything to lose. You just have to take 700 00:36:17.480 --> 00:36:22.679 them the court. What is your comment, Jerry. 701 00:36:22.119 --> 00:36:24.519 Tom, I appreciate your comments, and you are right ninety 702 00:36:24.599 --> 00:36:27.519 nine percent of the time on this issue about the 703 00:36:27.960 --> 00:36:31.920 vehicle emission is one the emissions area is based on 704 00:36:32.440 --> 00:36:35.000 the model years that air prollution is and you're right, 705 00:36:35.039 --> 00:36:38.440 as cars deteriorate year by by year by year, that 706 00:36:38.599 --> 00:36:42.000 information is placed into the air quality model and that's 707 00:36:42.000 --> 00:36:44.360 predicted over the years, So you're absolutely right. It can 708 00:36:44.400 --> 00:36:47.440 get five to seven years on new cars not a problem. 709 00:36:47.840 --> 00:36:50.400 And you also your people and the officer with you 710 00:36:50.440 --> 00:36:52.880 are right. If you've got to develop that's a carbon 711 00:36:52.920 --> 00:36:56.679 dioxide problem. Carbon oxide problem is an air fuel racial 712 00:36:57.000 --> 00:36:59.800 issue with carburation. I know, guys take air pumps off 713 00:37:00.000 --> 00:37:02.320 if they put carburetors on, you get the cars tess 714 00:37:02.360 --> 00:37:05.320 and put other cars back on. Airpump's been taken off. 715 00:37:05.360 --> 00:37:07.840 To her has been taken off. You're absolutely right on 716 00:37:07.920 --> 00:37:11.280 this issue. And if they're out of state and bringing 717 00:37:11.320 --> 00:37:15.960 the vehicle in here, is there responsibility not the person 718 00:37:16.000 --> 00:37:17.960 that has sold that car. 719 00:37:18.320 --> 00:37:19.239 Yeah, and I don't. 720 00:37:19.280 --> 00:37:22.320 I think the poor guy just won't listen because everyone's 721 00:37:22.360 --> 00:37:25.440 telling him, yeah, go after him. You know, like who 722 00:37:25.559 --> 00:37:28.840 this person is at the air program? He said, oh yeah, 723 00:37:28.960 --> 00:37:31.239 they have to provide you with this. So then you 724 00:37:31.280 --> 00:37:33.559 should have asked, well, what if he doesn't you know, 725 00:37:33.679 --> 00:37:36.360 then what does she say? Right, this woman he talked 726 00:37:36.400 --> 00:37:39.800 to that knows everything. He doesn't have to give your 727 00:37:39.800 --> 00:37:43.760 money back, he doesn't have to do anything. He'll say, hey, tough, 728 00:37:44.119 --> 00:37:45.960 and then you have to assume him. But then you're 729 00:37:45.960 --> 00:37:48.559 going to lose because it wasn't even registered in Colorado. 730 00:37:48.920 --> 00:37:52.760 And again, the state of Colorado can't take the arm, 731 00:37:53.199 --> 00:37:56.599 the long arm of the law and make it and 732 00:37:56.960 --> 00:37:59.840 impose it on all cars around the country. 733 00:38:00.639 --> 00:38:04.880 Mike, what is your comment? Go ahead, Mike, Yeah, I. 734 00:38:06.400 --> 00:38:09.519 As kind of a sideline. I mean, you'll see cars 735 00:38:09.559 --> 00:38:16.360 out of your Belgian Luke, Gray Smoke or Diesels Black Culture, 736 00:38:16.480 --> 00:38:21.800 Black Smoke and Gora Air program has a phone number 737 00:38:21.840 --> 00:38:25.760 three zero three six nine two thirty two eleven where 738 00:38:26.079 --> 00:38:28.239 you can report vehicles. All you have to do is 739 00:38:29.199 --> 00:38:32.719 write down their license plate number and hopefully, I don't know, 740 00:38:33.639 --> 00:38:38.360 maybe when it comes time to renewing their emissions program, 741 00:38:38.400 --> 00:38:39.960 they'll be sided. 742 00:38:40.639 --> 00:38:42.599 I didn't even know there was a number you could 743 00:38:42.599 --> 00:38:43.400 report people. 744 00:38:44.599 --> 00:38:48.400 Yeah, three zero three six ninety two thirty two eleven. 745 00:38:48.719 --> 00:38:50.239 I wonder if they do anything about it. 746 00:38:51.199 --> 00:38:51.960 Yeah, I don't know. 747 00:38:52.039 --> 00:38:52.760 That's the question. 748 00:38:52.800 --> 00:38:53.719 That's the big question. 749 00:38:54.719 --> 00:38:56.800 Okay, I do it all the time. 750 00:38:57.159 --> 00:38:59.480 Thank you. What do you think happens? Kevin? 751 00:38:59.519 --> 00:39:02.360 I think and make it follow up, you know with it. 752 00:39:02.400 --> 00:39:04.519 I don't know exactly how, but you know they have 753 00:39:04.559 --> 00:39:07.360 technology they can test every car driving by on every 754 00:39:07.440 --> 00:39:11.800 street if they wanted to and have the drive by. Yeah, 755 00:39:11.800 --> 00:39:14.599 they could just pick off the ones that are the offenders. 756 00:39:14.599 --> 00:39:16.960 Again, there aren't enough offenders. 757 00:39:16.480 --> 00:39:20.199 Right now, I agree, but they aren't There aren't enough offenders. 758 00:39:20.440 --> 00:39:23.159 The reason the air is getting better is because of 759 00:39:23.239 --> 00:39:26.480 newer cars, not because of the air program. The air 760 00:39:26.559 --> 00:39:31.599 program does very little. Right now, Linda, back to you 761 00:39:31.920 --> 00:39:36.000 on this two thousand and eight Mazda c X seven. 762 00:39:36.039 --> 00:39:40.360 You bought the engine blew three days later, and I 763 00:39:40.400 --> 00:39:43.079 know three days is a big deal. I'd be pissed 764 00:39:43.119 --> 00:39:46.079 off to but I'd be more pissed off at myself 765 00:39:46.079 --> 00:39:47.360 for not getting it checked out. 766 00:39:47.880 --> 00:39:50.599 However, if it's just what's that. 767 00:39:51.599 --> 00:39:52.760 I should I am? 768 00:39:52.920 --> 00:39:55.719 And if it was just three days, though, you gotta 769 00:39:55.760 --> 00:39:58.840 beg the question if it happened in three days, was 770 00:39:58.920 --> 00:40:02.840 there something that they were covering up? Now, while you 771 00:40:02.880 --> 00:40:07.840 buy a car as is, a car as is does 772 00:40:07.960 --> 00:40:13.119 put the responsibility on you accept And this is really important, 773 00:40:13.679 --> 00:40:19.960 except when they lie to you or they cover something up, 774 00:40:20.280 --> 00:40:23.920 because that is fraudulent if they out and out lie 775 00:40:23.960 --> 00:40:25.840 to you or cover something up. 776 00:40:26.280 --> 00:40:27.719 So what do you use? 777 00:40:27.760 --> 00:40:28.360 Make both? 778 00:40:28.840 --> 00:40:29.519 They did both? 779 00:40:29.559 --> 00:40:29.880 Okay? 780 00:40:29.920 --> 00:40:33.639 Now, everybody, but Linda, I'm just saying this as a disclaimer. 781 00:40:33.719 --> 00:40:36.760 Everyone says that, but no one can prove it, so 782 00:40:37.039 --> 00:40:39.280 I will not no one, but very few can prove it, 783 00:40:39.320 --> 00:40:41.280 So I need to know about it. 784 00:40:41.320 --> 00:40:42.639 So tell me how they lied to you. 785 00:40:43.800 --> 00:40:47.639 Okay, they sold me the car. Then when I called 786 00:40:47.679 --> 00:40:51.400 them and told them that the engine blew up, they 787 00:40:51.559 --> 00:40:52.960 took responsibility. 788 00:40:53.559 --> 00:40:56.480 No, no, no, no, you said, hold on. The lie has 789 00:40:56.559 --> 00:40:59.800 to come before the sale. So did they lie to 790 00:40:59.840 --> 00:41:01.000 you to get you to buy it? 791 00:41:04.880 --> 00:41:09.840 I can't verify that because they I went to the 792 00:41:09.880 --> 00:41:15.280 Santa Fe venue and they shipped it. They had somebody 793 00:41:15.400 --> 00:41:16.760 drive it up from Well. 794 00:41:16.880 --> 00:41:18.760 No, I'm just you said they lied to you and 795 00:41:18.800 --> 00:41:20.000 they covered something up. 796 00:41:20.400 --> 00:41:23.760 So they said that this is a great car, this 797 00:41:23.840 --> 00:41:24.639 is a great car. 798 00:41:25.239 --> 00:41:27.719 And did it say that in your contract this is 799 00:41:27.760 --> 00:41:33.719 a great car? Or did it say or did it 800 00:41:33.800 --> 00:41:36.840 say you're buying it as is? And I'm not trying 801 00:41:36.840 --> 00:41:39.400 to trick you, Linda, honest to God, I'm not. But 802 00:41:39.519 --> 00:41:42.400 I must ask these questions because I don't want I 803 00:41:42.440 --> 00:41:45.760 don't want you thinking oh yeah I got something here 804 00:41:45.800 --> 00:41:49.400 and then you don't. So did anything in the written 805 00:41:49.480 --> 00:41:55.239 documentation say this is a great car, because anyone can 806 00:41:55.280 --> 00:41:57.639 say it and they can give an opinion, and that's 807 00:41:57.679 --> 00:42:01.880 not fraudulent. However, if they said this is a great 808 00:42:01.960 --> 00:42:06.079 car because the engine was just rebuilt, that's different. Or 809 00:42:06.159 --> 00:42:08.559 this is a great car, because we just had it 810 00:42:08.639 --> 00:42:11.960 checked out and here are the compression numbers and they 811 00:42:12.000 --> 00:42:16.480 really didn't or something like that. So did they did 812 00:42:16.519 --> 00:42:18.119 they cover something up? 813 00:42:18.920 --> 00:42:19.239 Yes? 814 00:42:19.519 --> 00:42:21.679 What did they cover up? Tom? 815 00:42:21.719 --> 00:42:24.280 I'm trying to give you the reader's digest version. 816 00:42:24.320 --> 00:42:25.960 This is no I'm going to let you. I'm going 817 00:42:26.039 --> 00:42:28.639 to stop. You don't have to do readers Digest. What 818 00:42:28.800 --> 00:42:29.599 did they cover up? 819 00:42:29.639 --> 00:42:30.519 Tell me the whole story. 820 00:42:30.599 --> 00:42:33.559 What did they cover up before you bought it that 821 00:42:33.679 --> 00:42:37.239 you could not discover because they they covered it up? 822 00:42:40.400 --> 00:42:42.800 Boy, I would have to do the research on that, Tom. 823 00:42:43.639 --> 00:42:46.280 You know, I got this phone call so fast that 824 00:42:46.559 --> 00:42:50.000 I was like, I'm trying. I've kept notes on everything. 825 00:42:50.079 --> 00:42:52.320 Well, I'm going to be patient. Tell me anything you want, go. 826 00:42:52.239 --> 00:42:56.519 Ahead, Okay, So they take me. They told me to 827 00:42:56.559 --> 00:42:59.079 take it to their mechanic which is two blocks away 828 00:42:59.079 --> 00:43:03.679 from the dealership, and that they would replace that engine 829 00:43:03.800 --> 00:43:10.719 because it was their fault. Okay, So they ended up. 830 00:43:11.679 --> 00:43:13.239 I thought it was going to take like a week, 831 00:43:13.320 --> 00:43:15.800 and they told me the same thing, it would take 832 00:43:16.840 --> 00:43:20.719 ten days to two weeks. After three weeks, I'm still 833 00:43:20.719 --> 00:43:23.239 in Idaho Springs with no wheels. So I called the 834 00:43:23.280 --> 00:43:27.280 owner of the dealership, and he actually was kind enough 835 00:43:27.320 --> 00:43:30.960 to have a motor car brought up to me to use. 836 00:43:31.840 --> 00:43:34.719 They had my car for four months. 837 00:43:35.119 --> 00:43:38.039 You know what's good, though, Linda, What's really good is 838 00:43:38.079 --> 00:43:41.400 that they even took it, because now we have something 839 00:43:41.440 --> 00:43:44.719 to fight. I mean really, I mean they could have 840 00:43:44.840 --> 00:43:47.840 just said go pound salt. But they took the car 841 00:43:48.239 --> 00:43:50.360 even though they had it four months. That's not good. 842 00:43:50.599 --> 00:43:53.280 But at least now if we call them, we can 843 00:43:53.360 --> 00:43:55.519 say when are you going to have her car done? 844 00:43:55.880 --> 00:44:00.159 Not do you tank responsibility? That argument they've already taken away. 845 00:44:00.400 --> 00:44:02.400 So now all we have to do is say when 846 00:44:02.480 --> 00:44:03.639 is the car going to be done? 847 00:44:04.559 --> 00:44:07.079 Right? So I. 848 00:44:08.719 --> 00:44:09.960 Worked for the National Parks. 849 00:44:10.280 --> 00:44:14.360 I procured a job in North Dakota. I called Guy, 850 00:44:14.679 --> 00:44:17.719 the owner. His name is Guy, and I said, I 851 00:44:17.800 --> 00:44:20.960 have to have my car by Monday because I'm supposed 852 00:44:20.960 --> 00:44:23.519 to be in North Dakota to start work on Tuesday. 853 00:44:24.360 --> 00:44:27.239 This result like on Friday. He goes, I'll have it 854 00:44:27.280 --> 00:44:33.559 to you, I promise. So I drove the loaner car 855 00:44:33.719 --> 00:44:36.559 down there. One of the sales. 856 00:44:36.760 --> 00:44:38.880 Well you have to tell me is this they did 857 00:44:38.920 --> 00:44:40.960 not have it ready. We don't have to go through 858 00:44:40.960 --> 00:44:43.360 the process. Did they get it ready for you or not. 859 00:44:44.000 --> 00:44:49.320 They purchased a junk engine and dropped it in there. 860 00:44:49.960 --> 00:44:53.079 And Tom, they did not even bolt engine in. 861 00:44:54.119 --> 00:44:55.199 They didn't bolt it in. 862 00:44:55.800 --> 00:44:57.679 It was not even bolted in. 863 00:44:58.880 --> 00:45:01.000 And how do you know that? By the way, I mean, 864 00:45:01.039 --> 00:45:03.360 I'm curious. 865 00:45:02.639 --> 00:45:05.239 When I drove to North Dakota. 866 00:45:05.519 --> 00:45:07.800 You drove to North Dakota in the two thousand and 867 00:45:07.840 --> 00:45:09.719 eight Mazda with the replacement engine. 868 00:45:10.239 --> 00:45:11.159 Yes, okay. 869 00:45:11.559 --> 00:45:14.280 And if it wasn't bolted in, could she have driven 870 00:45:14.320 --> 00:45:15.559 to She couldn't have, could she? 871 00:45:15.679 --> 00:45:17.320 She couldn't have gotten out of the parking lot. 872 00:45:17.559 --> 00:45:20.440 Yeah, because if it wasn't bolted in, it wouldn't have 873 00:45:20.480 --> 00:45:22.159 torque on the transmission. 874 00:45:22.159 --> 00:45:24.840 It would have flipped all over the place. See, Linda, 875 00:45:24.880 --> 00:45:27.760 what you're saying doesn't make complete sense. When you said 876 00:45:27.760 --> 00:45:29.000 it wasn't bolted in. 877 00:45:29.000 --> 00:45:33.039 I have everything documented. When I got to North Dakota, 878 00:45:33.039 --> 00:45:34.320 I was getting like three to. 879 00:45:34.320 --> 00:45:38.519 Five, Linda, Linda, where's the car right now? 880 00:45:39.119 --> 00:45:40.280 It's in North Dakota. 881 00:45:40.800 --> 00:45:41.480 Oh my god. 882 00:45:41.559 --> 00:45:42.719 The mechanics shop. 883 00:45:42.960 --> 00:45:44.519 And what does that mechanic say? 884 00:45:45.639 --> 00:45:49.679 He put it up on the lift, took pictures. He 885 00:45:49.920 --> 00:45:50.800 said that. 886 00:45:52.360 --> 00:45:54.119 He found the bolts. 887 00:45:56.000 --> 00:45:59.280 Flida can you give us his number, Yes, I can. 888 00:45:59.519 --> 00:46:01.719 We want to call them, Linda. I want to ask 889 00:46:01.719 --> 00:46:04.880 you another question. Okay, did you pay for this car 890 00:46:04.960 --> 00:46:05.360 up front? 891 00:46:06.519 --> 00:46:07.880 I paid I. 892 00:46:07.800 --> 00:46:10.239 Wanted to improve my credits, so it was a five 893 00:46:10.280 --> 00:46:17.440 dollars car. I financed part of it for six months. 894 00:46:17.440 --> 00:46:20.159 So you're going to financed fifteen hundred dollars? 895 00:46:20.559 --> 00:46:21.639 Is that all you financed? 896 00:46:21.679 --> 00:46:23.119 Fifteen dollars? 897 00:46:23.119 --> 00:46:29.000 All right? So listen, have you talked to the dealer since. 898 00:46:29.880 --> 00:46:33.000 Oh yeah, it's been going on for six months. 899 00:46:33.800 --> 00:46:36.719 I just need to know the latest conversation. Please, really, 900 00:46:36.800 --> 00:46:38.880 we need to get to the root of this. What's 901 00:46:38.960 --> 00:46:40.199 the latest conversation? 902 00:46:40.639 --> 00:46:42.920 They keep avoiding the phone calls. 903 00:46:42.960 --> 00:46:45.280 All right, hold on, we're going to call for you. 904 00:46:45.960 --> 00:46:48.000 All right, we need to get what we need. 905 00:46:48.079 --> 00:46:50.559 I would like for you, Tom, because I am not 906 00:46:50.639 --> 00:46:53.960 a mechanic, I would like for you to call the 907 00:46:54.039 --> 00:46:57.360 mechanic in North Dakota. He is so appalled. He is 908 00:46:57.440 --> 00:46:58.840 ready to go to court with me. 909 00:46:59.400 --> 00:46:59.840 Go to court. 910 00:47:00.000 --> 00:47:03.199 Over one, over okay, over one. 911 00:47:03.440 --> 00:47:04.039 The engine. 912 00:47:04.280 --> 00:47:06.119 This is a third engine. 913 00:47:06.760 --> 00:47:09.679 So they replaced this engine three times for you. 914 00:47:10.480 --> 00:47:15.719 They replaced the engine once. Here I got it somehow 915 00:47:15.760 --> 00:47:18.199 to North Dakota. It blew up a mile from where 916 00:47:18.239 --> 00:47:18.960 I and did. 917 00:47:18.920 --> 00:47:22.079 They did the dealer here pay for that second replacement? 918 00:47:24.159 --> 00:47:24.280 No? 919 00:47:24.400 --> 00:47:25.079 They charged me. 920 00:47:25.840 --> 00:47:28.239 What do you mean they charged you? The dealer here 921 00:47:28.440 --> 00:47:32.280 charged you for the engine? Dealer here? 922 00:47:32.920 --> 00:47:35.519 How did the dealer here replace the engine when you 923 00:47:35.519 --> 00:47:37.519 were an hour away from your destination? 924 00:47:37.599 --> 00:47:37.880 No? 925 00:47:37.760 --> 00:47:41.320 No, no, no. The first time they replaced the engine, 926 00:47:41.519 --> 00:47:44.280 that told me that they would put they would because 927 00:47:44.280 --> 00:47:47.039 of my trouble, so they would put new tires. 928 00:47:47.320 --> 00:47:50.119 Linda, Linda, I'm not asking about that right now. I 929 00:47:50.719 --> 00:47:54.639 please just answer what I'm asking. When they replaced your 930 00:47:54.719 --> 00:47:57.440 first engine, did they charge you? 931 00:47:58.159 --> 00:47:58.360 Yes? 932 00:47:59.159 --> 00:48:02.159 Okay, why did you pay? If they said it was 933 00:48:02.199 --> 00:48:03.320 their responsibility? 934 00:48:04.679 --> 00:48:08.320 They told us we'll replace it, but you know you're 935 00:48:08.320 --> 00:48:09.119 gonna have to pay. 936 00:48:09.119 --> 00:48:13.360 How much did you pay for the engine replacement the 937 00:48:13.400 --> 00:48:14.119 first time? 938 00:48:15.119 --> 00:48:16.559 Forty eight hundred dollars? 939 00:48:16.760 --> 00:48:17.599 Oh my god. 940 00:48:17.960 --> 00:48:22.480 So you bought the car and three days later the 941 00:48:22.519 --> 00:48:25.599 engine went out and you paid another forty eight hundred 942 00:48:25.679 --> 00:48:28.719 to the same crooked dealer that the engine and you 943 00:48:28.800 --> 00:48:31.119 paid them forty eight hundred. 944 00:48:30.840 --> 00:48:35.320 So you're into this car now for ten grand, right correct? 945 00:48:35.599 --> 00:48:37.960 And then the second time, then this engine that you 946 00:48:38.000 --> 00:48:41.079 paid forty eight hundred for went out in Wisconsin. 947 00:48:41.840 --> 00:48:43.679 Yes, No, in North Dakota. 948 00:48:43.719 --> 00:48:45.840 In North Dakota. And then what did you do? You 949 00:48:45.880 --> 00:48:47.800 paid for another engine? 950 00:48:48.079 --> 00:48:48.280 No? 951 00:48:48.639 --> 00:48:53.400 I called them and they said that the engine that 952 00:48:53.440 --> 00:48:57.159 they put in was under warranty and they would have it. 953 00:48:57.039 --> 00:48:57.840 Shipped up there. 954 00:48:57.960 --> 00:48:59.360 Did they have it shipped up there? 955 00:49:00.119 --> 00:49:02.079 Yes, they said it would take a week. 956 00:49:02.360 --> 00:49:04.559 I don't care about any of that right now. I 957 00:49:04.679 --> 00:49:09.119 just need to know. Was it shipped up there? Yes? Today? Okay? 958 00:49:09.159 --> 00:49:10.639 Did that engine work? 959 00:49:11.360 --> 00:49:11.519 No? 960 00:49:11.960 --> 00:49:13.599 What was wrong with that engine? 961 00:49:14.000 --> 00:49:18.760 Well, you're I don't know the guy's name, Okay. 962 00:49:18.679 --> 00:49:20.960 Got it. You don't know. That's fine, but it didn't work. 963 00:49:21.440 --> 00:49:23.239 Did they send a third engine? 964 00:49:24.320 --> 00:49:25.599 That's the third engine? 965 00:49:26.920 --> 00:49:30.039 Okay, you mean the original engine, the second and the third. 966 00:49:30.079 --> 00:49:34.559 I got it now, Linda, listen, this dealer doesn't sound 967 00:49:34.599 --> 00:49:37.800 as crazy as a sound. They don't sound like complete ripoffs. 968 00:49:38.079 --> 00:49:41.079 If they're sending you a replacement engine, no, I get you. 969 00:49:41.119 --> 00:49:43.119 It may not be a good engine. We got to 970 00:49:43.119 --> 00:49:45.679 get to the bottom of this, Kachina. 971 00:49:45.840 --> 00:49:47.480 Let's get this mechanic on the show. 972 00:49:47.519 --> 00:49:56.960 Okay, go with a sure thing Denver's best roofer Excel 973 00:49:57.079 --> 00:49:59.639 roofing dot com. You don't pay a cent until you're 974 00:50:03.519 --> 00:50:06.719 time for an insurance check up free no obligation. In comparison, 975 00:50:06.840 --> 00:50:10.400 call Compass Insurance paying too much your coverage at dozens 976 00:50:10.400 --> 00:50:13.119 of insurance companies find out now three all three seven 977 00:50:13.239 --> 00:50:16.239 seven one help. You'll think you're his only customer when 978 00:50:16.280 --> 00:50:18.760 you choose Frank durand the real estate man dot com 979 00:50:18.800 --> 00:50:21.920 to list your home with Remax Alliance three all three 980 00:50:22.000 --> 00:50:32.360 nine two zero sixteen twenty two. Hi Tom Martino here 981 00:50:32.440 --> 00:50:35.360 three O three seven to one three talk three oh 982 00:50:35.440 --> 00:50:40.039 three seven one three eight two five five. Welcome to 983 00:50:40.119 --> 00:50:44.840 the show. We are going to talk to uh this mechanic. 984 00:50:44.880 --> 00:50:45.920 Do we have the mechanic in. 985 00:50:47.440 --> 00:50:47.519 No? 986 00:50:48.480 --> 00:50:51.159 Uh, Linda, We're going to try to get your mechanic 987 00:50:51.239 --> 00:50:53.559 on to talk about this, but right now. 988 00:50:54.519 --> 00:50:57.199 We don't have them, and we can. 989 00:50:57.280 --> 00:51:00.639 The dealership give her a warranty since she paid the engine. 990 00:51:00.719 --> 00:51:04.440 Linda, you do understand what I'm saying about and you 991 00:51:04.519 --> 00:51:07.079 have a warn chee. Yeah, you know on the surface 992 00:51:07.119 --> 00:51:11.440 here the fact see when you there are several things 993 00:51:11.440 --> 00:51:14.159 wrong with the story and it doesn't matter, but I 994 00:51:14.159 --> 00:51:17.159 want to set things straight here. So they did not 995 00:51:17.440 --> 00:51:22.039 take responsibility three days after you said they took responsibility 996 00:51:22.039 --> 00:51:24.400 and said it was their fault. Well, of course they didn't. 997 00:51:24.639 --> 00:51:32.199 They charged you for the engine. Yeah, well, Linda, what 998 00:51:32.320 --> 00:51:32.679 did you. 999 00:51:32.760 --> 00:51:36.840 Mean they took responsibility? What does that mean? It told me. 1000 00:51:37.239 --> 00:51:42.559 They told me, you know, bring it in, we'll put 1001 00:51:42.559 --> 00:51:43.679 it in a new engine. 1002 00:51:43.719 --> 00:51:46.039 Well, anybody will say that if you pay us forty 1003 00:51:46.039 --> 00:51:49.800 eight hundred dollars, that's not a gesture of goodwill. 1004 00:51:51.000 --> 00:51:53.400 Any You could have had that done anywhere. 1005 00:51:53.719 --> 00:51:56.760 Right, Okay, So I do have an update on mechanic, 1006 00:51:56.960 --> 00:51:59.639 you do, Okay, what about it? Okay? So I did call. 1007 00:51:59.880 --> 00:52:02.719 I love to message. Yeah, and that's it. 1008 00:52:03.119 --> 00:52:05.280 So he was straight to voicemail. 1009 00:52:05.360 --> 00:52:10.400 Okay, they called me. Let me see, I can give 1010 00:52:10.400 --> 00:52:10.559 you this. 1011 00:52:10.719 --> 00:52:12.280 I want to call the dealer. I want to call 1012 00:52:12.320 --> 00:52:13.559 the dealer. You're speaking. 1013 00:52:14.639 --> 00:52:16.519 Can we have the dealer? Try to get him on 1014 00:52:16.559 --> 00:52:21.039 the air. I loved a message, the dealer, not the mechanic, 1015 00:52:21.119 --> 00:52:23.559 the dealer. Who'd you call the dealer or the mechanic. 1016 00:52:23.679 --> 00:52:26.159 I called the mechanic. Okay, good? Where the car is? 1017 00:52:26.239 --> 00:52:29.400 Right now? Good? Right? Perfect? Now, let's call where she 1018 00:52:29.559 --> 00:52:30.360 bought it, Kelly. 1019 00:52:30.440 --> 00:52:34.880 Let's call like that whoever she's dealing with over there, 1020 00:52:35.400 --> 00:52:37.599 and see if they'll come on the air to discuss this, 1021 00:52:38.119 --> 00:52:41.000 because here's what happened. Your engine went out in three days. 1022 00:52:41.239 --> 00:52:43.239 What I would have liked to have known is why it. 1023 00:52:43.280 --> 00:52:44.360 Went out in three days? 1024 00:52:44.920 --> 00:52:48.280 And was it just luck of the draw which would 1025 00:52:48.320 --> 00:52:51.800 have been screwed because it was as is, or was 1026 00:52:51.840 --> 00:52:55.519 it because they they hid something or lied to you. Well, 1027 00:52:55.559 --> 00:52:59.599 apparently it wasn't, because we can't prove it. So then 1028 00:52:59.840 --> 00:53:06.039 you paid forty eight hundred for a replacement engine, and 1029 00:53:07.239 --> 00:53:10.639 you deserve for forty eight hundred a decent replacement engine 1030 00:53:10.679 --> 00:53:14.800 with a decent warranty. It actually strengthens your case because 1031 00:53:14.840 --> 00:53:20.199 had they done it out of so called responsibility or obligation, 1032 00:53:20.599 --> 00:53:22.360 they would have said, look, we didn't have to do 1033 00:53:22.400 --> 00:53:23.119 it to begin with. 1034 00:53:23.320 --> 00:53:25.199 We did it out of the goodness of our heart. 1035 00:53:25.880 --> 00:53:28.559 We can't help it, blah blah blah. But they didn't. 1036 00:53:28.840 --> 00:53:31.760 You actually paid for this, so you actually have a 1037 00:53:31.800 --> 00:53:35.519 stronger case right now. You paid for a replacement engine 1038 00:53:35.639 --> 00:53:37.840 that was a piece of junk, and then they sent 1039 00:53:37.880 --> 00:53:41.480 you a second replacement engine, also a piece of junk. 1040 00:53:41.679 --> 00:53:47.400 All right, So now it's in North Dakota at a 1041 00:53:47.440 --> 00:53:49.920 mechanic shop with the second piece of junk. 1042 00:53:49.960 --> 00:53:51.280 You're calling it the third engine. 1043 00:53:51.360 --> 00:53:54.920 Yes, but the second replacement engine, it's sitting there and 1044 00:53:54.960 --> 00:53:59.480 it doesn't run correct. What does your mechanics say is 1045 00:53:59.480 --> 00:54:01.400 wrong with this current engine? 1046 00:54:01.760 --> 00:54:06.320 The mechanic put the car up on the lift with 1047 00:54:06.440 --> 00:54:07.400 the second engine. 1048 00:54:07.639 --> 00:54:09.599 All of that we know he would have to put 1049 00:54:09.719 --> 00:54:11.760 up on Look. I just need to know what did 1050 00:54:11.760 --> 00:54:15.400 he find wrong with it? Not the process? What did 1051 00:54:15.400 --> 00:54:16.519 he find wrong with it? 1052 00:54:17.000 --> 00:54:23.159 Okay, the wires were not connected. The valve cover was broken. 1053 00:54:23.239 --> 00:54:24.639 He has a photo of that. 1054 00:54:24.440 --> 00:54:27.719 But that's minor. Two minor things. What else? Anything major? 1055 00:54:28.159 --> 00:54:31.480 The intercore was broken and he has a. 1056 00:54:31.480 --> 00:54:32.119 Picture of that. 1057 00:54:32.599 --> 00:54:34.360 The intercore. What does that mean? 1058 00:54:34.440 --> 00:54:35.039 In a cooler? 1059 00:54:35.880 --> 00:54:41.039 I'm not a mechanic, Tomco intercooler for the turbo okay, intercooler. 1060 00:54:41.079 --> 00:54:43.800 But didn't the second engine get replaced in North Dakota? 1061 00:54:44.400 --> 00:54:47.480 Who replaced? Who put in the second replacement engine? 1062 00:54:49.159 --> 00:54:50.360 It's not in there yet. 1063 00:54:50.920 --> 00:54:53.400 Oh he inspected it before putting it in. 1064 00:54:54.159 --> 00:54:57.920 No, no, no, no, the second Okay, the second engine, Yes, 1065 00:54:58.480 --> 00:55:02.239 he put on the lift, took pictures. He's been talking 1066 00:55:02.280 --> 00:55:02.920 with got it. 1067 00:55:03.400 --> 00:55:05.800 He did not install the second engine. That would be 1068 00:55:05.800 --> 00:55:06.639 the answer I want. 1069 00:55:06.800 --> 00:55:09.320 Is that right? He did not install the second engine. 1070 00:55:09.440 --> 00:55:11.679 Yeah, he's getting ready to do that now. 1071 00:55:11.719 --> 00:55:14.599 But that's where he found all of these discrepancies. 1072 00:55:14.679 --> 00:55:19.599 Right, the second engine needs so many parts. 1073 00:55:19.280 --> 00:55:19.519 Got it? 1074 00:55:19.559 --> 00:55:22.440 I get it. I get it. Yeah, So it's nice. 1075 00:55:22.599 --> 00:55:26.360 So will they send did they indicate thousand dollars? Did they? 1076 00:55:26.639 --> 00:55:29.679 What's that to put this new en? 1077 00:55:30.679 --> 00:55:30.960 Right? 1078 00:55:31.079 --> 00:55:34.039 The third engine in is four thousand dollars? 1079 00:55:34.360 --> 00:55:39.199 Wait in labor, Yes, the guy in the parts. 1080 00:55:38.880 --> 00:55:41.599 The guy in North Dakota says, to fix that engine 1081 00:55:41.679 --> 00:55:43.440 and install it will be four grand. 1082 00:55:45.000 --> 00:55:46.800 Yes, because it needs new parts. 1083 00:55:46.960 --> 00:55:49.039 I get it. But you're not going to do that right. 1084 00:55:50.119 --> 00:55:52.760 No, he has been. He has been trying to call 1085 00:55:54.000 --> 00:55:55.239 converse with the dealership. 1086 00:55:55.360 --> 00:55:57.760 I get it, Okay, I get you, Linda, Okay, thank you. 1087 00:55:57.920 --> 00:56:02.039 Now listen, somehow, some way we probably need to get 1088 00:56:02.039 --> 00:56:06.079 that car back here and then work with Springs to 1089 00:56:06.159 --> 00:56:06.960 get it fixed. 1090 00:56:07.159 --> 00:56:08.280 The Springs automotive. 1091 00:56:09.079 --> 00:56:12.360 I mean, seriously, if you paid forty eight let's forget 1092 00:56:12.400 --> 00:56:14.679 about the as is and all of that. You paid 1093 00:56:14.719 --> 00:56:17.679 forty eight hundred dollars to replace the engine in a car. 1094 00:56:17.840 --> 00:56:19.880 By the way, you should not have paid that. You 1095 00:56:20.000 --> 00:56:20.760 paid more than. 1096 00:56:20.679 --> 00:56:22.960 The car was worth to get that new engine. 1097 00:56:23.480 --> 00:56:25.320 I wish you would have called us right away, although 1098 00:56:25.360 --> 00:56:27.199 I'm not sure we could have done anything for you 1099 00:56:27.239 --> 00:56:30.079 if you bought it as is. The whole problem was 1100 00:56:31.159 --> 00:56:33.440 we never We don't know what happened to. 1101 00:56:33.400 --> 00:56:34.079 It to begin with. 1102 00:56:34.559 --> 00:56:38.679 It's Linda, this is such an unfortunate situation for you, 1103 00:56:38.960 --> 00:56:41.480 It really is, and I feel for you, but we 1104 00:56:41.599 --> 00:56:42.960 got we got to try. 1105 00:56:42.719 --> 00:56:45.280 To bail out as much as we can. 1106 00:56:50.760 --> 00:56:54.000 Go with a sure thing Denver's Best roofer Excel Roofing 1107 00:56:54.119 --> 00:56:54.719 dot com. 1108 00:56:54.760 --> 00:57:00.039 You don't pay a cent until you're content of it. 1109 00:57:00.159 --> 00:57:03.320 Time for an insurance check up free no obligation comparison 1110 00:57:03.480 --> 00:57:07.039 call Compass Insurance paying too much your coverage at dozens 1111 00:57:07.039 --> 00:57:09.760 of insurance companies find out Now three oh three seven 1112 00:57:09.880 --> 00:57:12.679 seven to one help. You'll think you're his only customer 1113 00:57:12.719 --> 00:57:14.960 when you choose Frank durand the real estate Man dot 1114 00:57:15.000 --> 00:57:18.280 com to list your home with Remax Alliance three oh 1115 00:57:18.360 --> 00:57:28.599 three nine two zero sixteen twenty two. Hey Tom Martino 1116 00:57:28.679 --> 00:57:31.519 here three oh three seven one three talk three oh 1117 00:57:31.519 --> 00:57:35.760 three seven one three eight two five five. So guys, 1118 00:57:35.840 --> 00:57:40.000 let's talk about this. Checking out cars before you buy. 1119 00:57:41.039 --> 00:57:44.480 I think that this is one of the most common 1120 00:57:44.480 --> 00:57:45.159 problems we have. 1121 00:57:45.960 --> 00:57:50.159 People buy a car as is. Now, this is what 1122 00:57:50.199 --> 00:57:52.119 I have to emphasize. And by the way, we're taking 1123 00:57:52.159 --> 00:57:56.280 your calls at three oh three seven one three talk 1124 00:57:57.320 --> 00:58:01.000 three oh three seven one three, two, five to five. 1125 00:58:01.480 --> 00:58:01.840 Okay. 1126 00:58:02.519 --> 00:58:06.440 So when it comes to used cars, I don't care 1127 00:58:06.519 --> 00:58:10.119 who you buy them from. I don't care who. It 1128 00:58:10.239 --> 00:58:14.639 doesn't matter. No one will be offended. We have Rodney 1129 00:58:14.639 --> 00:58:18.119 with US JFR Cars. They do use cars. 1130 00:58:18.119 --> 00:58:20.320 They can source new cars for you as brokers, but 1131 00:58:20.960 --> 00:58:24.519 let or as a dealer. But let's talk. Are you 1132 00:58:24.599 --> 00:58:27.480 offended if anyone asks to have a car checked. 1133 00:58:27.559 --> 00:58:31.760 No, I'm actually encouraged because we can fix the problem, 1134 00:58:32.000 --> 00:58:33.679 get it settled, and you walk. 1135 00:58:33.519 --> 00:58:37.039 Away with comfort. You don't want somebody coming back pissed off. Okay, 1136 00:58:37.119 --> 00:58:42.559 So relationship with a broker. So when you when somebody 1137 00:58:42.639 --> 00:58:45.360 checks out a car, how does it work? How does 1138 00:58:45.360 --> 00:58:45.679 it work? 1139 00:58:45.719 --> 00:58:47.960 If they want to take it to a mechanic, how 1140 00:58:47.960 --> 00:58:49.159 does that actually work? 1141 00:58:50.159 --> 00:58:52.840 Most a lot of times, I'll take it myself to 1142 00:58:52.880 --> 00:58:55.719 whatever mechanic they want to send it to. I'll do 1143 00:58:56.079 --> 00:58:59.719 I'll get them a loaner, call it a loaner, and 1144 00:58:59.800 --> 00:59:01.960 let them take it out for a day and to 1145 00:59:02.079 --> 00:59:02.800 let it let it. 1146 00:59:02.760 --> 00:59:06.239 Go to the mechanics. Okay, oh that's really good. So 1147 00:59:06.280 --> 00:59:09.239 it's like a loaner for a day, or you do it. 1148 00:59:09.400 --> 00:59:12.000 Or how about mobile mechanics. Have you ever had no 1149 00:59:12.039 --> 00:59:14.400 mobile mechanics? Come on and look at a car. 1150 00:59:14.639 --> 00:59:17.239 We do have a mobile mechanic right now, So that 1151 00:59:17.360 --> 00:59:18.159 works out great. 1152 00:59:18.360 --> 00:59:21.639 I mean someone that works an independent that can dependent 1153 00:59:22.679 --> 00:59:24.960 and they comic at cars for for people. 1154 00:59:25.159 --> 00:59:27.320 Well, we don't use it in that manner, but we 1155 00:59:27.400 --> 00:59:29.800 will have a car checked out if we if we 1156 00:59:29.960 --> 00:59:32.239 had to, if it was if the deal was done, 1157 00:59:32.440 --> 00:59:33.760 we'll send him out and figure out. 1158 00:59:33.760 --> 00:59:36.440 You remember both of our mobile mechanics, not mechanics, but 1159 00:59:36.519 --> 00:59:40.440 diagnostic services. We had Automotive MDS and then we had 1160 00:59:40.480 --> 00:59:43.639 that was years ago, and then we had Norris what. 1161 00:59:43.559 --> 00:59:46.519 Was it called SOS Inspections. 1162 00:59:47.280 --> 00:59:50.559 Thank you job too, SOS Inspections. He did a great, 1163 00:59:50.800 --> 00:59:53.440 great job. And of course you do him, Kevin how much. 1164 00:59:55.400 --> 00:59:56.599 See that's good man. 1165 00:59:56.400 --> 00:59:57.440 And it's bumper to bumper. 1166 00:59:57.480 --> 00:59:59.280 We'll check them. And you know, in a case like 1167 00:59:59.320 --> 01:00:01.800 this with the mob that Rodney, you'd probably agree. I 1168 01:00:01.800 --> 01:00:04.559 would recommended even if it checked out, to not buy 1169 01:00:04.599 --> 01:00:09.039 that car, right that's that's not a car I would recommend. 1170 01:00:08.679 --> 01:00:11.880 Anybody, but even with one hundred and thirty thousand, especially 1171 01:00:11.920 --> 01:00:12.320 because of it. 1172 01:00:12.440 --> 01:00:15.199 Yeah, with a Turbomasta, it's just it's it's they're not 1173 01:00:15.280 --> 01:00:17.599 good engines. It's a bomb waiting to go. Okay, not 1174 01:00:17.719 --> 01:00:20.159 mositing in general, just that particular one in that. 1175 01:00:20.239 --> 01:00:22.599 Turbo, that's particular engine. 1176 01:00:22.679 --> 01:00:24.440 Yes, here's why they stopped making it. 1177 01:00:24.559 --> 01:00:25.559 They stopped making it. 1178 01:00:25.639 --> 01:00:28.360 So Linda, we got to figure out how to get 1179 01:00:28.400 --> 01:00:30.239 her out of this, and we need to call that 1180 01:00:30.280 --> 01:00:32.199 dealer to see if we can get that dealer on 1181 01:00:32.480 --> 01:00:36.320 for sure, because I would like to know how they 1182 01:00:36.360 --> 01:00:37.079 feel about this. 1183 01:00:37.840 --> 01:00:40.480 So I said in the beginning of. 1184 01:00:40.440 --> 01:00:43.039 The show, we're going to talk about something we normally 1185 01:00:43.039 --> 01:00:46.800 don't talk about, and that's a new vehicle. You know, 1186 01:00:46.960 --> 01:00:49.519 I said, Well, the last new vehicle I personally know, 1187 01:00:50.480 --> 01:00:53.360 maybe I'm wrong, are the new evs, the Tesla and 1188 01:00:53.400 --> 01:00:56.480 then the Rivian and then the there's so many of 1189 01:00:56.519 --> 01:00:59.800 them now right right. The actually, well, I'm not telling 1190 01:00:59.840 --> 01:01:03.880 my like the old line makers that make EV's now, 1191 01:01:03.920 --> 01:01:07.400 but I'm talking about new companies like Rivian and Tesla, 1192 01:01:07.559 --> 01:01:08.760 who else new companies? 1193 01:01:08.840 --> 01:01:09.039 Right? 1194 01:01:09.320 --> 01:01:11.880 But then this is not an EV but it's a 1195 01:01:11.920 --> 01:01:14.440 new car, and it's really the first new. 1196 01:01:14.400 --> 01:01:17.000 Car to come along in a long time. And in fact, 1197 01:01:17.039 --> 01:01:19.440 i'd love to hear the history of it. I don't 1198 01:01:19.440 --> 01:01:20.280 know the history of it. 1199 01:01:21.239 --> 01:01:27.599 But it is called the Grenadier and it's made by Ineos. 1200 01:01:27.880 --> 01:01:31.079 Do we know where that's out of because if it's 1201 01:01:31.079 --> 01:01:32.360 out of you said in England. 1202 01:01:32.440 --> 01:01:36.119 It's a conglomerate. It's a massive corporation that branched out 1203 01:01:36.159 --> 01:01:37.960 in the cars for some reason. Yeah. 1204 01:01:38.119 --> 01:01:41.159 See, I want to know more about the company. But 1205 01:01:41.280 --> 01:01:45.039 the cars are not bad looking. Now they top out. 1206 01:01:44.880 --> 01:01:48.760 I think at about eighty something fully loaded. 1207 01:01:49.960 --> 01:01:52.039 Tom, Yes, let's go ahead and take line one. 1208 01:01:52.119 --> 01:01:54.880 We do have. Jared is Jared the salesperson. 1209 01:01:55.039 --> 01:01:59.000 No, Jared is the mechanic that has this car. 1210 01:02:00.119 --> 01:02:04.599 Ared, thank you so much for coming on for for Linda. Hey, Jared, listen, 1211 01:02:05.880 --> 01:02:08.400 when she got to you the first time and that 1212 01:02:08.519 --> 01:02:12.719 engine did did you did you explore. 1213 01:02:12.360 --> 01:02:14.719 The car with the first engine that that blew up? 1214 01:02:14.840 --> 01:02:15.599 Or that was bad? 1215 01:02:16.440 --> 01:02:16.639 No? 1216 01:02:16.760 --> 01:02:20.679 So she got she bought it down in Colorado, right, 1217 01:02:20.760 --> 01:02:23.559 that's right, and then yeah she went and had the 1218 01:02:23.599 --> 01:02:26.000 engine blow up like immediately, I think like a week 1219 01:02:26.079 --> 01:02:27.320 or two afterwards, No. 1220 01:02:27.360 --> 01:02:29.880 That one we know, right, And then I thought they 1221 01:02:30.159 --> 01:02:33.000 then they said they replaced it or fixed it, right. 1222 01:02:33.679 --> 01:02:35.199 They told her that they put a new engine in. 1223 01:02:35.639 --> 01:02:38.159 And then when she then that's the one that's the 1224 01:02:38.199 --> 01:02:41.679 one you saw or that that failed again? Right, So 1225 01:02:41.800 --> 01:02:44.440 what was wrong with that engine, that particular one. 1226 01:02:45.320 --> 01:02:50.280 So she complained about uh, like some noises and whatnot. 1227 01:02:50.559 --> 01:02:53.000 And then she heard, you know, so oil down the 1228 01:02:53.039 --> 01:02:56.920 side of her car, and I told her, yes, an 1229 01:02:56.920 --> 01:02:59.559 oil leak. So we'll we'll find it and we putt 1230 01:02:59.679 --> 01:03:01.239 I think we end up putting about three quarts of 1231 01:03:01.239 --> 01:03:03.440 winter and I think that Carlin holds all four quarts 1232 01:03:03.480 --> 01:03:07.840 of worth. I'm not mistaken. So it was run pretty low. 1233 01:03:08.079 --> 01:03:11.000 So that's the rods were you know, the bearings are shots. 1234 01:03:11.079 --> 01:03:13.360 And then that's what was causing the noise, was it not? 1235 01:03:13.639 --> 01:03:15.559 She said it wasn't bolted in. 1236 01:03:16.760 --> 01:03:19.159 Well, yeah, there's yeah, there's yeah that we'll get to 1237 01:03:19.159 --> 01:03:21.760 that point. But like the first thing we saw was 1238 01:03:21.840 --> 01:03:26.239 that the valve cover was actually damaged during installation. Yeah, 1239 01:03:26.320 --> 01:03:28.480 so part of it was broke off, and that's what 1240 01:03:28.599 --> 01:03:32.679 was causing oil to go. Engine got it and and 1241 01:03:32.719 --> 01:03:35.559 when I talked to this place down there and uh, 1242 01:03:35.719 --> 01:03:43.840 they were saying, uh, they're saying about uh, sorry, I 1243 01:03:43.840 --> 01:03:47.119 had somebody walked in my office. But you know, so 1244 01:03:47.239 --> 01:03:49.480 they were saying that they had an oil they tried 1245 01:03:49.519 --> 01:03:51.639 to chase down. They kind of find it. Well, we 1246 01:03:51.719 --> 01:03:53.400 found it pretty quick and I sent them a video 1247 01:03:53.400 --> 01:03:56.000 of it. But it's pouring out. But then yeah, later on, 1248 01:03:56.159 --> 01:03:58.360 so we just brought it in yesterday. We finally got 1249 01:03:58.519 --> 01:04:02.719 some parts, uh overnighted from Mazda so we can finishes 1250 01:04:02.800 --> 01:04:06.639 up that parts were missing. Then my mechanics I owned 1251 01:04:06.639 --> 01:04:09.599 the company, but my mechanic he was showing me took 1252 01:04:09.639 --> 01:04:12.519 some pictures of it that there was bolts missing all 1253 01:04:12.559 --> 01:04:16.639 the bell housing. There was missing a starter bolt and 1254 01:04:16.679 --> 01:04:19.079 then he later found that they used that to bolt 1255 01:04:19.480 --> 01:04:23.559 the engine to the transmission. But yeah, there's about nine 1256 01:04:23.639 --> 01:04:27.760 major bolts holding the engine together to the transmission into 1257 01:04:27.800 --> 01:04:31.480 the body mount and those were those were actually missing. 1258 01:04:31.920 --> 01:04:34.119 God, so do you think they shook loose? 1259 01:04:34.440 --> 01:04:35.519 Pretty ridiculous. 1260 01:04:35.800 --> 01:04:37.880 Do you think they shook loose or what? Would they 1261 01:04:37.920 --> 01:04:38.960 were never installed? 1262 01:04:39.320 --> 01:04:41.800 No, they were not kid So he carked them. If 1263 01:04:41.800 --> 01:04:44.280 you torqued them properly, they would have never came out. 1264 01:04:44.960 --> 01:04:46.719 But we're trying to like, so, we don't even know 1265 01:04:46.760 --> 01:04:48.760 who's paying for the bill yet. We just wanted to 1266 01:04:48.760 --> 01:04:50.880 make sure we have it ready for her. So I 1267 01:04:50.920 --> 01:04:53.639 told that my mechanics, just pull the engine, let's swap 1268 01:04:53.679 --> 01:04:55.480 it out. Let's get it ready to when she does, 1269 01:04:55.519 --> 01:04:57.159 get it figured out down there, we can get it 1270 01:04:57.199 --> 01:04:57.639 back to her. 1271 01:04:57.719 --> 01:05:00.000 Right so when they so, then they sent a repla 1272 01:05:00.000 --> 01:05:00.719 placement for that. 1273 01:05:00.960 --> 01:05:06.400 Right they've did the other the company that manufied that 1274 01:05:06.760 --> 01:05:09.519 did the engine, used engine they did. They were great 1275 01:05:09.559 --> 01:05:09.800 to work. 1276 01:05:09.840 --> 01:05:13.639 Well, now that that replacement engine and I got to 1277 01:05:13.679 --> 01:05:16.360 take a break soon. I'm sorry, but that replacement engine 1278 01:05:16.519 --> 01:05:17.880 is still broke. 1279 01:05:18.000 --> 01:05:19.440 It is not really good? Is it? 1280 01:05:21.159 --> 01:05:21.800 The new one? 1281 01:05:22.000 --> 01:05:22.480 Yeah? 1282 01:05:22.920 --> 01:05:24.960 No, Actually that one looks really good. That one looks 1283 01:05:25.000 --> 01:05:27.320 really good. Wait, so that one actually came with a turbo. 1284 01:05:27.360 --> 01:05:29.519 It looks really Wait a minute. 1285 01:05:28.920 --> 01:05:31.679 That engine you're talking about, that one that looks really good. 1286 01:05:32.079 --> 01:05:36.840 That she told us that the one they sent to replace. 1287 01:05:37.400 --> 01:05:41.239 So she had the original engine that was replaced. Then 1288 01:05:41.280 --> 01:05:44.400 it got to you and that engine sucks. And now 1289 01:05:44.440 --> 01:05:47.239 the new one, the one going in now looks good. 1290 01:05:47.880 --> 01:05:49.320 Oh yeah, this one looks fantastic. 1291 01:05:49.320 --> 01:05:51.119 All right, Then I need to know what her problem 1292 01:05:51.199 --> 01:05:53.760 is because she said it wasn't, So hold on a 1293 01:05:53.800 --> 01:06:02.559 sec go with a short Denver's Best roofer Excel Roofing 1294 01:06:02.679 --> 01:06:05.320 dot com. You don't pay a cent until you're content. 1295 01:06:08.679 --> 01:06:11.880 Time for an insurance check up free, no obligation. In comparison, 1296 01:06:12.039 --> 01:06:15.599 call Compass Insurance paying too much your coverage at dozens 1297 01:06:15.599 --> 01:06:18.320 of insurance companies find out now three O three seven 1298 01:06:18.440 --> 01:06:21.239 seven to one help. You'll think you're his only customer 1299 01:06:21.280 --> 01:06:23.519 when you choose Frank durand the real estate Man dot 1300 01:06:23.559 --> 01:06:26.840 com to list your home with Remax Alliance three oh 1301 01:06:26.920 --> 01:06:33.679 three nine two zero sixteen twenty two. Hi Tom Martino, 1302 01:06:33.719 --> 01:06:37.000 your troubleshooter. Hey Jared, I really appreciate you being here 1303 01:06:37.039 --> 01:06:39.800 from North Dakota mechanic who was helping Linda out. So, 1304 01:06:40.079 --> 01:06:43.880 as I understand it, she drives in with an engine 1305 01:06:43.920 --> 01:06:47.400 that's blowing and they replaced it. So the one they 1306 01:06:47.440 --> 01:06:50.360 sent to replace it with is fine. I guess her 1307 01:06:50.440 --> 01:06:54.119 problem is I don't know what it is. Actually, Linda, 1308 01:06:54.159 --> 01:06:58.119 you told us that the second engine was bad, and 1309 01:06:58.159 --> 01:07:00.000 he's saying it's not bad. 1310 01:07:02.159 --> 01:07:03.639 I think we crushed. 1311 01:07:03.800 --> 01:07:06.679 Okay, then then then if I just understood fine, let's 1312 01:07:06.679 --> 01:07:09.679 all agree. Then the engine he has there that they 1313 01:07:09.760 --> 01:07:12.519 supplied under warranty, he says, is fine. 1314 01:07:13.119 --> 01:07:18.880 So they did make good on that engine. Is that right, Linda? Yes? Okay, 1315 01:07:19.039 --> 01:07:21.960 So Jared, how much is it going to cost to 1316 01:07:22.039 --> 01:07:25.159 install that engine? Well? 1317 01:07:25.199 --> 01:07:28.239 Basically so. Well, there's also the other things that were 1318 01:07:28.280 --> 01:07:30.079 damages too, that's the problem. 1319 01:07:30.360 --> 01:07:32.480 So what other things were damaged? 1320 01:07:33.559 --> 01:07:35.920 The inner core got damage because that used the isolator 1321 01:07:35.960 --> 01:07:38.000 pads that come that are supposed to be with it, 1322 01:07:38.400 --> 01:07:40.760 so they bolted it and stressed it, so then they 1323 01:07:40.760 --> 01:07:41.679 cracked the inner core. 1324 01:07:42.239 --> 01:07:45.800 So there is there are some there's some problems from 1325 01:07:45.880 --> 01:07:47.119 the previous installation. 1326 01:07:47.360 --> 01:07:50.559 Yes, oh I see. 1327 01:07:50.599 --> 01:07:54.400 So even though this engine is fine, the stuff left 1328 01:07:54.440 --> 01:07:56.360 behind from the old engine. 1329 01:07:56.119 --> 01:08:00.960 Correct, is that stuff to put it? Should responsibility? 1330 01:08:01.159 --> 01:08:02.679 Okay, I get it, Jared. 1331 01:08:02.920 --> 01:08:07.280 But let's say if she did not have any damage 1332 01:08:07.760 --> 01:08:11.679 and this engine, what would just the raw installation be 1333 01:08:11.800 --> 01:08:13.400 without replacing parts? 1334 01:08:14.079 --> 01:08:15.800 You're looking about eighteen hundred. 1335 01:08:15.519 --> 01:08:17.239 Bucks okay, and that's fair. 1336 01:08:17.920 --> 01:08:20.520 Yeah, and that goes by the book by the book time. 1337 01:08:20.960 --> 01:08:23.039 And see they said that they would only pay you know, 1338 01:08:23.119 --> 01:08:25.399 they said that it only showed eight point one hours 1339 01:08:25.399 --> 01:08:27.560 for book time, and so they are. 1340 01:08:27.560 --> 01:08:29.399 All to pay some of the labor. 1341 01:08:30.119 --> 01:08:32.600 Yeah, well, no, they don't want to pay anything. I 1342 01:08:32.680 --> 01:08:34.800 talked to them the other day. We have an emailing 1343 01:08:34.880 --> 01:08:37.119 back and forth and I why won't they a message? 1344 01:08:37.159 --> 01:08:40.319 Why does labor? Is labor not included in the warranty? 1345 01:08:41.359 --> 01:08:44.800 Well, no, because they did not pay. Thats like when 1346 01:08:44.800 --> 01:08:48.119 we purchase engines, if we don't usually purchase used engines, 1347 01:08:48.399 --> 01:08:51.840 if the customer wants to go that way, we will pay. 1348 01:08:52.680 --> 01:08:55.279 Usually it's like about sixty five dollars to one hundred 1349 01:08:55.279 --> 01:08:57.359 some dollars to pay for like a two to three 1350 01:08:57.520 --> 01:09:01.159 or extended warranty on a used engine. And that's what 1351 01:09:01.239 --> 01:09:03.359 we would do, just to protect the customer and for 1352 01:09:03.600 --> 01:09:04.479 something to work to a run. 1353 01:09:04.560 --> 01:09:07.319 So right now, though, the way I'm understanding it is 1354 01:09:07.560 --> 01:09:11.199 the labor to install that engine is not covered. 1355 01:09:13.159 --> 01:09:17.960 No, it was, but supposedly the guy Eugene and I 1356 01:09:18.000 --> 01:09:20.479 talked to at their shops that it was. Then they 1357 01:09:20.479 --> 01:09:23.079 sent over the paperwork and then it said otherwise, and 1358 01:09:23.119 --> 01:09:25.239 then we got back and forth. But that somebody else 1359 01:09:25.319 --> 01:09:27.600 has the team out there with their team. It's it's 1360 01:09:27.640 --> 01:09:30.279 been a nightmare to talk to multiple people. And then 1361 01:09:30.279 --> 01:09:32.119 they ultimately said they do not want to help her. 1362 01:09:32.600 --> 01:09:34.359 They said they're washed their hands on it. 1363 01:09:34.439 --> 01:09:38.359 Basically, Okay, now we understand, Thank you very much for 1364 01:09:38.399 --> 01:09:39.800 being here, Linda. 1365 01:09:39.840 --> 01:09:42.359 We're going to have to figure this out. At least 1366 01:09:42.479 --> 01:09:45.479 Jared cleared things up. Some of the parts were damaged 1367 01:09:45.520 --> 01:09:46.720 from a previous installation. 1368 01:09:46.800 --> 01:09:47.239 Hold on. 1369 01:09:48.960 --> 01:09:52.239 Go with a sure thing Denver's Best Roofer Excel Roofing 1370 01:09:52.319 --> 01:09:54.960 dot com. You don't pay a cent until you're content. 1371 01:09:58.319 --> 01:10:01.520 Time for an insurance check up. No obligation in comparison 1372 01:10:01.640 --> 01:10:05.199 call Compass Insurance. Pay too much your coverage at dozens 1373 01:10:05.239 --> 01:10:07.960 of insurance companies find out now three oh three seven 1374 01:10:08.039 --> 01:10:10.880 seven to one help. You'll think you're his only customer 1375 01:10:10.920 --> 01:10:13.159 when you choose Frank durand the real estate Man dot 1376 01:10:13.199 --> 01:10:16.479 com to list your home with Remax Alliance three oh 1377 01:10:16.560 --> 01:10:20.239 three nine two zero sixteen twenty two. 1378 01:10:24.039 --> 01:10:31.840 Ripped up News. Need advice so you don't have come 1379 01:10:32.000 --> 01:10:36.239 run in us as snass as we can. Shooter's gonna 1380 01:10:36.319 --> 01:10:40.920 help come MANX is the Troubleshooter Show. 1381 01:10:41.560 --> 01:10:46.960 Now, Tom Martino, Hi, Tom Martino here, Welcome to the show. 1382 01:10:47.359 --> 01:10:49.760 Three O three seven one three talk is our number 1383 01:10:49.800 --> 01:10:52.439 seven one three eight two five five. This hour brought 1384 01:10:52.479 --> 01:10:55.880 to you by Grossmanwellness dot Com if you're looking for 1385 01:10:56.279 --> 01:11:00.199 a clinic that does proactive health. I'm into proactive health, 1386 01:11:00.279 --> 01:11:04.439 meaning wellness. This Grossman Wellness dot Com. For a small 1387 01:11:04.479 --> 01:11:06.880 monthly fee, you get all. 1388 01:11:06.760 --> 01:11:09.199 Of your prescriptions, your blood work every three months, and 1389 01:11:09.279 --> 01:11:12.479 your supplements. It's a wonderful program. And then you can 1390 01:11:12.520 --> 01:11:16.960 text your duck at any time. It's called concierge Grossman 1391 01:11:17.760 --> 01:11:21.399 Wellness dot Com. Believe me, some people spend more than 1392 01:11:21.439 --> 01:11:22.680 that on crap. 1393 01:11:23.159 --> 01:11:28.800 Let alone your health now, Eric wrote to me, and 1394 01:11:29.800 --> 01:11:32.119 I don't even do you know when someone is so 1395 01:11:32.239 --> 01:11:34.840 stupid you don't even know where to begin, Like they're 1396 01:11:34.920 --> 01:11:38.840 totally out of the universe of common sense and smartness 1397 01:11:39.039 --> 01:11:42.560 that you can even it's hard to explain to them. 1398 01:11:42.399 --> 01:11:44.760 I'm gonna explain this situation to you. 1399 01:11:45.960 --> 01:11:51.520 I made a statement that older cars are being phased 1400 01:11:51.640 --> 01:11:57.960 out of the marketplace, and I said specifically pre nineteen 1401 01:11:58.199 --> 01:12:03.159 eighty five and older. I said, they're being phased out, 1402 01:12:03.279 --> 01:12:07.359 meaning they're getting older, they're getting more and more miles 1403 01:12:07.399 --> 01:12:12.680 on them and therefore being retired. It's called attrition. As 1404 01:12:12.800 --> 01:12:16.199 cars get older, they get retired. And I said, more 1405 01:12:16.239 --> 01:12:21.920 and more newer cars are on the roads, so technically 1406 01:12:22.439 --> 01:12:26.840 you should probably do away with the air program requirements 1407 01:12:27.159 --> 01:12:29.640 or the emissions requirements for. 1408 01:12:29.640 --> 01:12:30.600 Those older cars. 1409 01:12:30.600 --> 01:12:33.800 There's so few of them compared to newer cars. 1410 01:12:34.800 --> 01:12:37.840 This moron calls, and I'm not going to call my moron. 1411 01:12:37.600 --> 01:12:40.000 Because that's what I call my YouTube people, and he 1412 01:12:40.039 --> 01:12:42.119 doesn't deserve that badge of honor. 1413 01:12:43.039 --> 01:12:49.600 This jumoke calls and says, no, no, no, older cars 1414 01:12:49.920 --> 01:12:53.079 are growing on the roads. I said, well, that's quite impossible. 1415 01:12:53.079 --> 01:12:57.239 It's not happening. I said, the older cars are. 1416 01:12:57.159 --> 01:13:02.880 Being phased out. He writes an article, thinking that he 1417 01:13:03.000 --> 01:13:07.840 got me. He sends me an article from Car and Driver, 1418 01:13:08.199 --> 01:13:12.159 thinking that it proves his point, when. 1419 01:13:12.000 --> 01:13:15.760 Really I can't. I can't even explain how stupid he is. 1420 01:13:15.840 --> 01:13:18.960 In fact, because he's so stupid, he won't understand how 1421 01:13:18.960 --> 01:13:22.159 stupid he is. Because what the article and I want 1422 01:13:22.199 --> 01:13:25.239 to know the article is saying, listen to this now, 1423 01:13:25.279 --> 01:13:29.000 remember what I said, Older cars are being phased out 1424 01:13:29.479 --> 01:13:31.039 pre nineteen eighty five. 1425 01:13:31.520 --> 01:13:32.880 No newer ones are coming on. 1426 01:13:33.279 --> 01:13:38.199 They're automatically by nature being phased out because of mileage 1427 01:13:38.319 --> 01:13:42.079 and age. And there's no reason to cause Holy hell 1428 01:13:42.159 --> 01:13:45.399 for people with a missions tests on those older cars, 1429 01:13:45.640 --> 01:13:50.640 because most newer cars are better at passing emissions. So 1430 01:13:50.920 --> 01:13:53.640 keep the emissions test every five to seven years, maybe 1431 01:13:53.640 --> 01:13:56.960 every ten years for newer cars, and just forget those 1432 01:13:56.960 --> 01:14:02.640 old tests to give these people a break. This guy says, oh, no, no, no, Tom, 1433 01:14:02.880 --> 01:14:03.439 there are. 1434 01:14:03.439 --> 01:14:05.720 Plenty of old cars. In fact, the. 1435 01:14:05.760 --> 01:14:09.039 Number of old cars are growing. And I said, that 1436 01:14:09.199 --> 01:14:11.119 is impossible. 1437 01:14:11.560 --> 01:14:12.359 You retard. 1438 01:14:12.680 --> 01:14:14.800 Okay, I shouldn't use that word, but that's what the 1439 01:14:14.800 --> 01:14:17.720 guy is. Okay, So okay, I'm sorry. 1440 01:14:17.760 --> 01:14:21.760 Okay, I don't mean, I don't mean anything by that. 1441 01:14:21.920 --> 01:14:24.279 But what else? Okay, here's what he says. 1442 01:14:25.520 --> 01:14:27.840 He sends an article from Car and Driver, and Eric, 1443 01:14:27.880 --> 01:14:31.880 if you're listening, I'm sorry, I know you listen, but 1444 01:14:31.960 --> 01:14:36.760 you're stupid. And here's why. The headline of this. Tell 1445 01:14:36.800 --> 01:14:39.239 me what's wrong with this? Remember what I said? Now, 1446 01:14:39.279 --> 01:14:41.039 remember here's what the headline says. 1447 01:14:41.439 --> 01:14:46.640 Average age of vehicles in US continues to rise. 1448 01:14:48.079 --> 01:14:51.520 Well, of course it does. People are keeping their cars 1449 01:14:51.600 --> 01:14:54.920 on the road longer. Does that mean the number of 1450 01:14:55.000 --> 01:14:57.720 cars prior to nineteen eighty five are growing? 1451 01:14:58.720 --> 01:14:59.399 Of course not. 1452 01:15:00.239 --> 01:15:03.039 It would be impossible. They don't make them and they 1453 01:15:03.079 --> 01:15:06.239 get used up year by year by year. It's called attrition. 1454 01:15:06.800 --> 01:15:09.520 Now, are there more older cars on the road than 1455 01:15:09.560 --> 01:15:10.199 there used to be? 1456 01:15:10.439 --> 01:15:13.239 Five would be five and ten years would be sure. 1457 01:15:13.279 --> 01:15:15.920 Because people instead of keeping a car five years, might 1458 01:15:16.000 --> 01:15:19.079 keep it ten, they may even keep it fifteen. But 1459 01:15:19.119 --> 01:15:23.760 they're still newer cars. They're newer cars being kept longer, 1460 01:15:24.039 --> 01:15:28.720 You stupid idiot. So he has the nerve to send 1461 01:15:28.720 --> 01:15:33.000 this email and say Tom is a moron. I mean, 1462 01:15:33.439 --> 01:15:35.079 I don't see. That's what I mean. 1463 01:15:35.239 --> 01:15:37.760 When you have an argument with someone and they're so 1464 01:15:38.039 --> 01:15:41.279 stupid they don't even know the argument, you can't argue. 1465 01:15:40.960 --> 01:15:44.760 With them because you can't fight it. You can't fight stupidio. 1466 01:15:45.199 --> 01:15:49.039 I agree, the average age of vehicles is getting is 1467 01:15:49.119 --> 01:15:54.960 continuing to rise, but not the emissions. Not because those older, 1468 01:15:55.119 --> 01:15:58.760 junkier cars are going away. They're not putting new ones 1469 01:15:58.800 --> 01:16:04.359 on their road, you morone, You idiot. So people are 1470 01:16:04.479 --> 01:16:06.680 keeping their cars longer. So if you keep a two 1471 01:16:06.720 --> 01:16:09.720 thousand a year two thousand car for twenty years, it's 1472 01:16:09.760 --> 01:16:15.039 still a year two thousand. It's still newer emissions, newer equipment. 1473 01:16:15.359 --> 01:16:20.399 It's not pre nineteen eighty five. So he's trying to 1474 01:16:20.439 --> 01:16:24.159 make the argument that older cars are somehow being resurrected 1475 01:16:24.399 --> 01:16:27.079 and put on the roads because he knew a lot 1476 01:16:27.119 --> 01:16:33.119 of people who drove nineteen eighty five cars. Whoa God? 1477 01:16:33.319 --> 01:16:33.520 Eric. 1478 01:16:34.119 --> 01:16:36.159 In fact, don't bother calling because I don't think I 1479 01:16:36.159 --> 01:16:40.319 should waste the airtime. I think you're so stupid it 1480 01:16:40.359 --> 01:16:42.119 may affect our FCC license. 1481 01:16:43.800 --> 01:16:48.720 God. Oh, he did call? Go ahead, Eric, go ahead. 1482 01:16:48.439 --> 01:16:49.199 Tom, I got a question. 1483 01:16:49.319 --> 01:16:51.520 I want to hear more of your stupidity. 1484 01:16:51.560 --> 01:16:53.560 Go ahead, Okay, all right, Hey Tom. 1485 01:16:53.640 --> 01:16:57.479 Who's the mechanic that's in the studio today, Kevin Calkin? Hey, 1486 01:16:57.560 --> 01:17:01.439 Kevin in the lat cars may in the last fifteen years? 1487 01:17:01.479 --> 01:17:03.720 Are they failing emissions test? 1488 01:17:04.319 --> 01:17:05.800 Not really, No, not that we've seen. 1489 01:17:06.840 --> 01:17:09.359 So you've never serviced a car less than fifty. 1490 01:17:09.199 --> 01:17:12.119 No, we didn't say never. He just said they're not 1491 01:17:12.319 --> 01:17:17.319 failing more, you know, Eric, Eric, Eric, I'm honest to God, 1492 01:17:17.920 --> 01:17:20.319 there's only a certain amount of stupid people that listen 1493 01:17:20.319 --> 01:17:22.279 to this show. They're not going to be entertained by you. 1494 01:17:22.520 --> 01:17:25.319 So make a point or get off the phone. 1495 01:17:25.520 --> 01:17:28.119 What Tom, you're making the point that everything built in 1496 01:17:28.119 --> 01:17:29.920 the last fifteen years is a perfect condition. 1497 01:17:29.960 --> 01:17:32.720 No, I never said that. Here's what I said, listen 1498 01:17:32.720 --> 01:17:34.159 to what I said, seriously. 1499 01:17:33.840 --> 01:17:39.600 Eric, Eric, I did not say that everything made Eric. 1500 01:17:40.600 --> 01:17:42.760 I'm not hanging up on you only because you're so 1501 01:17:42.800 --> 01:17:45.199 stupid you won't realize it and you'll still be talking. 1502 01:17:45.680 --> 01:17:46.600 So I'm going to shut up. 1503 01:17:46.680 --> 01:17:49.159 I just hit him upon him. Here's the thing. What 1504 01:17:49.319 --> 01:17:55.600 I said was, there are lesser cars made from nineteen 1505 01:17:55.760 --> 01:18:03.039 eighty five and earlier than ever year, lesser, lesser, lesser, 1506 01:18:03.279 --> 01:18:07.920 and there's no reason to any longer have emissions for them, period. 1507 01:18:07.960 --> 01:18:10.399 That's all I said. I didn't say the newer cars. 1508 01:18:10.439 --> 01:18:13.239 Well, I did say, and the newer cars are cleaner, 1509 01:18:13.479 --> 01:18:16.279 and they are. So what I said was if you 1510 01:18:16.520 --> 01:18:21.319 have tests for the newer cars only, it would be 1511 01:18:21.319 --> 01:18:25.560 better than including the nineteen eighty fives and older. 1512 01:18:26.079 --> 01:18:29.199 That's what I said. So you don't need to test 1513 01:18:29.239 --> 01:18:34.279 those cars. They're going away on their own every single year. 1514 01:18:35.319 --> 01:18:42.119 They're going away on their own. The newer cars are cleaner, 1515 01:18:42.520 --> 01:18:46.239 they're being built cleaner. I said you should only test 1516 01:18:46.279 --> 01:18:50.439 them every five to seven years. But the older cars 1517 01:18:50.520 --> 01:18:54.800 are not increasing. Did you see what I said when 1518 01:18:54.800 --> 01:18:55.800 I said he was stupid. 1519 01:18:56.000 --> 01:19:02.239 See when someone doesn't even understand the premise, I can't. 1520 01:19:01.960 --> 01:19:04.000 Take his call, because. 1521 01:19:03.720 --> 01:19:06.840 When someone is on the same page and you can argue, 1522 01:19:07.279 --> 01:19:11.439 that's different than having someone who's in another universe, a 1523 01:19:11.520 --> 01:19:16.560 retard universe. I know I shouldn't say it. Okay, I'm 1524 01:19:16.600 --> 01:19:19.560 only talking about him anyway. I'm not talking about developmentally 1525 01:19:19.920 --> 01:19:20.560 I just think. 1526 01:19:20.439 --> 01:19:23.840 You're gonna get yelled out. Okay, but there you know. 1527 01:19:23.920 --> 01:19:25.800 I don't have a mean by my body for people. 1528 01:19:25.880 --> 01:19:29.600 I'm not talking about people who are developmentally disabled. I'm 1529 01:19:29.600 --> 01:19:32.159 not talking about that. I'm not talking about that at all. 1530 01:19:32.239 --> 01:19:36.279 I'm talking about people that shut their minds off, they 1531 01:19:36.319 --> 01:19:40.159 shut them off completely. So now we had another problem, 1532 01:19:40.359 --> 01:19:43.479 and we talked about used car checkouts because Linda didn't 1533 01:19:43.479 --> 01:19:45.319 have her car check And I'm sure she has a 1534 01:19:45.319 --> 01:19:48.319 million excuses she bought a car, but here's the point. 1535 01:19:48.399 --> 01:19:52.359 Here's the problem. She's gonna have that dealer. Not the dealer. 1536 01:19:52.520 --> 01:19:53.560 The supplier of. 1537 01:19:53.560 --> 01:19:59.640 The engine did supply a replacement engine that's in good shape. 1538 01:20:00.279 --> 01:20:03.399 So Linda, I'm gonna make some statements here and I 1539 01:20:03.439 --> 01:20:04.439 want you to follow me. 1540 01:20:04.560 --> 01:20:08.239 I'm not trying to belittle your problem. You do have 1541 01:20:08.279 --> 01:20:08.840 a problem. 1542 01:20:09.560 --> 01:20:13.640 The engine they sent, Thank goodness, the engine supplier sent. 1543 01:20:13.760 --> 01:20:17.000 What your mechanic in North Dakota said was a pretty 1544 01:20:17.039 --> 01:20:18.079 good replacement engine. 1545 01:20:18.119 --> 01:20:20.680 Okay, correct, that's good news. 1546 01:20:21.239 --> 01:20:25.720 The bad news is is that the previous installation of 1547 01:20:26.079 --> 01:20:30.720 that other engine, they they hurt some stuff in your 1548 01:20:30.760 --> 01:20:33.760 car that need that needs to be fixed. And I 1549 01:20:33.840 --> 01:20:38.159 think that dealer or whoever did that previous installation should 1550 01:20:38.159 --> 01:20:40.840 fix those things or should pay for them. 1551 01:20:41.119 --> 01:20:42.920 But I don't think they're going to easily. 1552 01:20:43.520 --> 01:20:45.359 You may have to go to small claims cart now 1553 01:20:45.359 --> 01:20:49.039 we're going to try calling them who did the installation 1554 01:20:49.239 --> 01:20:50.359 of that previous engine? 1555 01:20:50.359 --> 01:20:54.239 Do you know? His name was Eugene. 1556 01:20:54.439 --> 01:20:56.720 He works for Springs Auto Hutted. 1557 01:20:56.840 --> 01:20:58.880 Okay, so it was their shop that did it. 1558 01:20:59.760 --> 01:21:03.279 Yeah, and he Tom May I just make the statement 1559 01:21:03.880 --> 01:21:08.359 he put me on the road from Ido Springs to 1560 01:21:08.520 --> 01:21:12.000 North Dakota in a freaking guath trap on wheel. 1561 01:21:12.119 --> 01:21:15.600 Well okay, but but Linda, I get it, But what 1562 01:21:15.640 --> 01:21:17.239 does that have to do with the problem Right now? 1563 01:21:19.359 --> 01:21:21.600 The problem is I don't have any wheels and. 1564 01:21:21.800 --> 01:21:25.640 No, no, but I mean, see, Linda, you made a 1565 01:21:25.640 --> 01:21:27.840 statement about he puts you on a death trap. Yeah, 1566 01:21:27.840 --> 01:21:29.720 he was a bad dude, Okay, but what does that 1567 01:21:29.760 --> 01:21:32.479 have to do with what we're trying to get accomplished. 1568 01:21:32.520 --> 01:21:36.720 Right now, we're trying to get whoever was responsible for 1569 01:21:36.800 --> 01:21:42.439 that engine to pay for the damages when they installed it. Right, Okay, 1570 01:21:42.640 --> 01:21:44.880 So I get you got a lot of past history 1571 01:21:44.880 --> 01:21:46.520 of them, and you don't like him and all of that, 1572 01:21:46.960 --> 01:21:49.199 but none of that's going to matter right now. What 1573 01:21:49.319 --> 01:21:52.840 matters now is that the guy did a terrible installation 1574 01:21:53.840 --> 01:21:58.159 and it ruined some parts in your engine that you 1575 01:21:58.279 --> 01:21:59.199 could have reused. 1576 01:21:59.560 --> 01:22:01.359 But I want want to tell you something else. 1577 01:22:01.640 --> 01:22:05.239 No matter what, you would have had to pay eighteen 1578 01:22:05.319 --> 01:22:09.399 hundred dollars to install that engine, no matter what, because 1579 01:22:09.439 --> 01:22:10.760 the warranty is not covering it. 1580 01:22:11.000 --> 01:22:11.920 Now, what I'd like. 1581 01:22:11.920 --> 01:22:15.960 To do, Well, it's actually four thousand, tom with all 1582 01:22:16.000 --> 01:22:19.319 the labor, I mean, eighteen hundred is the labor with 1583 01:22:19.399 --> 01:22:20.800 all of the replacement parts. 1584 01:22:20.840 --> 01:22:23.600 That's right, That's right, I do have. But here's what 1585 01:22:23.640 --> 01:22:24.560 I want to do, Linda. 1586 01:22:25.039 --> 01:22:27.119 I want to try to get I want to try 1587 01:22:27.119 --> 01:22:30.640 to get Springs Automotive. I want to try to get 1588 01:22:30.680 --> 01:22:32.880 them to pony up some money to help you. Not 1589 01:22:33.600 --> 01:22:36.000 because I think it's all their fault to begin with. 1590 01:22:36.359 --> 01:22:38.159 Well, she says she had a warranty right there, What 1591 01:22:38.199 --> 01:22:39.680 does it say as far as label. 1592 01:22:39.720 --> 01:22:42.359 I read this in black and white to you go ahead. 1593 01:22:42.920 --> 01:22:46.840 It says warranty on parts and labor is one year 1594 01:22:46.960 --> 01:22:48.399 or twelve thousand miles. 1595 01:22:48.600 --> 01:22:49.960 Wait a minute, ever comes first? 1596 01:22:50.000 --> 01:22:53.399 Wait a minute, that's on that used replacement engine. 1597 01:22:53.439 --> 01:22:54.520 That's on their paperwork. 1598 01:22:54.600 --> 01:22:57.239 What's really you have to send that to us, Hey, Kitchina, 1599 01:22:57.319 --> 01:23:00.000 get that to us. We need to call Springs Automotive 1600 01:23:00.039 --> 01:23:01.199 if it's time for them to come on. 1601 01:23:01.279 --> 01:23:05.159 Did you call them? Who did you work with over there? Springs? Linda? 1602 01:23:06.239 --> 01:23:11.439 Uh, the owner is guy and the guy is the owner? Yes, 1603 01:23:12.319 --> 01:23:14.479 but he very I mean they don't answer. 1604 01:23:14.960 --> 01:23:17.439 Well, they're gonna answer. They're going to answer, or we're 1605 01:23:17.439 --> 01:23:20.359 going to inundate them. Okay, they're going to answer. So 1606 01:23:20.479 --> 01:23:23.199 we're gonna call him right now. Hold on, hold on. 1607 01:23:23.399 --> 01:23:26.399 What we give you two more names. 1608 01:23:25.560 --> 01:23:26.760 To do it off the air. 1609 01:23:26.800 --> 01:23:30.119 Do it to kitchena Kashina, get those names from her. 1610 01:23:30.560 --> 01:23:34.560 We should call listen. They screwed her. Okay, let's just 1611 01:23:34.600 --> 01:23:39.119 say they screwed this woman. This poor woman looks the 1612 01:23:39.840 --> 01:23:41.399 company that supplied the engine. 1613 01:23:41.439 --> 01:23:45.199 Their stand up there. They're supplying the second engine, but 1614 01:23:45.359 --> 01:23:51.079 the warranty covers labor and why are they not covering 1615 01:23:51.159 --> 01:23:54.640 labor we need, I mean, we need to call the 1616 01:23:54.680 --> 01:23:56.359 engine company too. I guess the. 1617 01:23:56.319 --> 01:23:58.960 Engine company has an extended warranty if you purchase it 1618 01:23:59.520 --> 01:24:02.199 and these she said, Well, she said, she has the 1619 01:24:02.239 --> 01:24:06.119 warranty from the installation. She paid the dealership to install 1620 01:24:06.159 --> 01:24:09.279 the motor. They gave her a twelve twelve warranty. They 1621 01:24:09.319 --> 01:24:11.920 have to stand behind the labor the dealership. 1622 01:24:12.000 --> 01:24:15.439 Yes, so Linda, that okay, she's talking to Okay, let's 1623 01:24:15.479 --> 01:24:15.880 go to Mike. 1624 01:24:16.079 --> 01:24:18.119 Mike, you have a comment on cars. Go ahead, Mike. 1625 01:24:19.479 --> 01:24:22.199 Oh yeah, Tom, First. 1626 01:24:21.960 --> 01:24:24.359 I agree with you, as an average age of the 1627 01:24:24.439 --> 01:24:26.079 fleet out there is increased. 1628 01:24:26.359 --> 01:24:29.920 Yes, it is, it's increasing. People are keeping cars longer. 1629 01:24:31.000 --> 01:24:33.399 And I want to give a show to my brother, Mitch. 1630 01:24:33.920 --> 01:24:37.399 Please tell your Don McClain story. 1631 01:24:37.520 --> 01:24:39.000 Your your brother, Mitch. 1632 01:24:40.199 --> 01:24:43.079 Yeah, tell me tell me the Don McLam well. 1633 01:24:42.960 --> 01:24:45.319 It's a real quick story because I'm getting well, I 1634 01:24:45.319 --> 01:24:48.159 can't tell it now, but but it's it's on YouTube 1635 01:24:48.399 --> 01:24:52.239 and it's on but I'll recap it in about thirty 1636 01:24:52.279 --> 01:24:53.319 seconds when I come back. 1637 01:24:53.359 --> 01:24:54.720 I got to take this break. 1638 01:25:00.119 --> 01:25:03.359 Go with a sure thing, Denver's best roofer Excel Roofing 1639 01:25:03.439 --> 01:25:04.039 dot com. 1640 01:25:04.079 --> 01:25:06.119 You don't pay a cent until you're content. 1641 01:25:09.479 --> 01:25:12.680 Time for an insurance check up free, no obligation comparison 1642 01:25:12.800 --> 01:25:16.359 call Compass Insurance paying too much your coverage at dozens 1643 01:25:16.359 --> 01:25:19.079 of insurance companies find out now three oh three seven 1644 01:25:19.199 --> 01:25:22.199 seven one help. You'll think you're his only customer when 1645 01:25:22.239 --> 01:25:24.720 you choose Frank Durand the real estate man dot com 1646 01:25:24.760 --> 01:25:27.880 to list your home with Remax Alliance three oh three 1647 01:25:27.960 --> 01:25:41.520 nine two zero sixteen twenty two. Hi Tom Martino here 1648 01:25:41.560 --> 01:25:44.960 three oh three seven one three talks seven one three 1649 01:25:45.079 --> 01:25:53.560 eight two five five. Let's talk to h Drew and 1650 01:25:53.600 --> 01:25:55.079 what are we gonna do with Linda. We're gonna call 1651 01:25:55.159 --> 01:26:00.359 the dealership, try to get him on true. Yes, haven't 1652 01:26:00.399 --> 01:26:03.359 heard from you in a long time. Oh wow, Tom, Yeah, Drew? 1653 01:26:04.000 --> 01:26:06.439 What's going on back east? What's happening? 1654 01:26:06.560 --> 01:26:09.439 What's going on is I'm a seventy seven year old 1655 01:26:10.399 --> 01:26:15.279 disabled by federal court order handicapped person from being hit 1656 01:26:15.319 --> 01:26:20.319 by cars as a pedestrian. And in any case, I'm 1657 01:26:20.319 --> 01:26:22.279 staying at Extended Stay America. 1658 01:26:23.199 --> 01:26:26.399 The manager is like a visit, where's your apartment? Didn't 1659 01:26:26.399 --> 01:26:27.199 you have an apartment? 1660 01:26:29.600 --> 01:26:33.520 This is considered an apartment after three months. There's no sales, sacks, 1661 01:26:33.640 --> 01:26:38.800 no nothing, okay, just rent In any case, this man 1662 01:26:38.920 --> 01:26:44.159 refuses to give any ability accommodation. I'm seventy seven, crippled, 1663 01:26:44.199 --> 01:26:47.439 can barely walk. My right hand and wrist is shot, 1664 01:26:48.039 --> 01:26:51.800 and there is no handrail in the bathroom at all. 1665 01:26:52.600 --> 01:26:56.760 He's in violation the Disabilities Act. When I told them 1666 01:26:56.760 --> 01:26:59.800 that I severely fell and injured myself, we need a 1667 01:26:59.840 --> 01:27:04.000 commodation here, he just bocked me and said, too bad 1668 01:27:04.079 --> 01:27:07.640 you fell or get injured. He doesn't care. So I 1669 01:27:07.640 --> 01:27:08.600 think that people. 1670 01:27:08.600 --> 01:27:12.840 Can't you call someone ahead of him? I mean truly, 1671 01:27:13.600 --> 01:27:16.079 if they're running a place like that, they need to 1672 01:27:16.159 --> 01:27:20.159 keep that handicapped accessible and safe. 1673 01:27:20.720 --> 01:27:23.640 So did you go above this guy's head? 1674 01:27:24.560 --> 01:27:29.039 I asked them for the phone number of corporate and 1675 01:27:29.119 --> 01:27:32.399 as their attorneys. He refused to give me either number. 1676 01:27:33.279 --> 01:27:37.359 Yeah, okay, And you said, this is Extended Stay America. 1677 01:27:38.279 --> 01:27:41.119 Yes, and it's in Jersey. 1678 01:27:42.439 --> 01:27:46.000 It's in Jersey, but I think it's in throughout the country. 1679 01:27:46.039 --> 01:27:48.960 I know, I know it is. But what I'm saying 1680 01:27:49.039 --> 01:27:52.199 is it shouldn't be too difficult to get that, to 1681 01:27:52.279 --> 01:27:53.680 get corporate headquarters. 1682 01:27:54.800 --> 01:27:56.880 Well, maybe you could look it up for me. I 1683 01:27:57.680 --> 01:28:02.760 can't find it. I don't have a computer, so I. 1684 01:28:02.640 --> 01:28:06.199 Didn't realize you were seventy seven. Not that that matters, 1685 01:28:06.239 --> 01:28:07.000 I mean you should. 1686 01:28:07.079 --> 01:28:11.680 You should have safe accommodations other than the handrails. Other 1687 01:28:11.760 --> 01:28:14.159 than the handrails, what else is going on there? 1688 01:28:15.199 --> 01:28:19.560 Well, he told me that there's massive mold in the carpets, 1689 01:28:19.680 --> 01:28:24.560 common carpet, and he puts down chemicals. And if water 1690 01:28:24.720 --> 01:28:27.119 hits the carpet, you see all the chemicals coming up 1691 01:28:27.119 --> 01:28:27.920 out of the carpet. 1692 01:28:29.000 --> 01:28:31.720 And have you ever thought about leaving there? 1693 01:28:33.239 --> 01:28:36.079 The rents in New Jersey are horrendous, Tom, I have 1694 01:28:36.319 --> 01:28:41.039 very They would cost me thousands to move. I would 1695 01:28:41.079 --> 01:28:43.640 love to move from here, or frankly, I would just 1696 01:28:43.720 --> 01:28:48.199 love for them to keep get an accommodation instead of 1697 01:28:48.239 --> 01:28:52.720 putting an accommodation. He's harassing me and taking away my 1698 01:28:52.880 --> 01:28:53.880 other services. 1699 01:28:55.279 --> 01:28:56.399 How's he harassing you? 1700 01:28:57.720 --> 01:29:01.600 Well, every two weeks I've been here a year and 1701 01:29:01.640 --> 01:29:05.800 a half, they come in change the bed sheet, change 1702 01:29:05.840 --> 01:29:11.800 the pillowcases, and clean the bathtop. And he says he's 1703 01:29:11.800 --> 01:29:16.279 just gonna harass me and refuse any of that anymore, 1704 01:29:16.960 --> 01:29:18.960 which to me is wrong. They've been doing it for 1705 01:29:19.000 --> 01:29:21.119 a year and a half. He just gets in my 1706 01:29:21.239 --> 01:29:26.199 face and yells and screams. And all I did was 1707 01:29:26.239 --> 01:29:30.800 ask for an accommodation. And so when I go into bed, 1708 01:29:31.600 --> 01:29:35.159 I have to go inch by inch, walking baby inches 1709 01:29:35.920 --> 01:29:40.119 so I don't fall down again. And he refuses any 1710 01:29:40.159 --> 01:29:45.680 accommodation and he's taking away my other contracted All right. 1711 01:29:45.640 --> 01:29:51.439 Listen, listen, I think I found I found their corporate 1712 01:29:51.479 --> 01:29:54.720 headquarters and it's in Charlotte, North Carolina. 1713 01:29:54.760 --> 01:29:56.039 And I have a phone number for you. 1714 01:29:57.119 --> 01:30:03.039 Okay, I can hut right because my right hand is 1715 01:30:03.079 --> 01:30:10.399 crippled from a car accident. Okay, nine eight zero nine 1716 01:30:11.399 --> 01:30:13.640 paid zero. 1717 01:30:14.880 --> 01:30:21.920 Three four five three four five one six zero zero 1718 01:30:22.920 --> 01:30:25.680 one six zero zero. 1719 01:30:26.079 --> 01:30:28.600 Now try there. 1720 01:30:28.640 --> 01:30:31.319 First, Try there first, and call us back. 1721 01:30:31.359 --> 01:30:35.159 But just try there and say, but Drew, what you 1722 01:30:35.359 --> 01:30:37.920 really need to say? I if I were you, I 1723 01:30:37.920 --> 01:30:41.000 wouldn't get into too much detail except this, I'm serious 1724 01:30:41.119 --> 01:30:42.920 the art of complaining, And this is what it is. 1725 01:30:42.960 --> 01:30:43.319 You say. 1726 01:30:43.359 --> 01:30:50.239 Look, I am a disabled person, and according to Disabilities Act, 1727 01:30:50.760 --> 01:30:55.199 your accommodation should have at least basic safety and accessible means, 1728 01:30:55.199 --> 01:30:58.239 and they don't. And the manager here is mocking me, 1729 01:30:58.760 --> 01:31:02.359 telling me I should get in. So you tell him 1730 01:31:02.840 --> 01:31:05.800 that you're going to go to You're going to go 1731 01:31:05.920 --> 01:31:09.680 to the Disability to ADA compliance, You're going to go 1732 01:31:09.800 --> 01:31:15.720 to the Americans with Disabilities Act organization or the media 1733 01:31:16.079 --> 01:31:19.039 about this if they don't make it at least minimally safe. 1734 01:31:19.520 --> 01:31:22.439 But what I can't help you with are these chemicals 1735 01:31:22.520 --> 01:31:25.680 you're talking about. I don't know, because then it goes 1736 01:31:25.720 --> 01:31:28.600 beyond the realm of physical things they can fix. What 1737 01:31:28.680 --> 01:31:30.960 kind of chemical exposure are you talking about? 1738 01:31:31.840 --> 01:31:32.239 I don't know. 1739 01:31:32.319 --> 01:31:36.319 The stain inspector came here and the staint inspector told 1740 01:31:36.359 --> 01:31:39.840 me that the head manager didn't know what chemicals they put. 1741 01:31:39.680 --> 01:31:43.039 Down, chemicals wear on the carpet, a. 1742 01:31:43.119 --> 01:31:45.640 Common carpet in the hallways, and what did. 1743 01:31:45.479 --> 01:31:47.680 They put Why did they put stuff on them? 1744 01:31:47.720 --> 01:31:50.239 To begin with massive mold? 1745 01:31:50.920 --> 01:31:53.279 That's what he told me for mold. 1746 01:31:53.960 --> 01:31:58.399 Yes, well, listen, Drew, there's only so much we can do. 1747 01:31:58.479 --> 01:32:00.920 I mean, it might be a place that you don't 1748 01:32:00.960 --> 01:32:01.720 want to stay at. 1749 01:32:01.840 --> 01:32:04.079 I mean, where were you prior to How long have 1750 01:32:04.159 --> 01:32:04.720 you been there? 1751 01:32:06.399 --> 01:32:07.319 A year and a half. 1752 01:32:07.439 --> 01:32:09.680 Where were you before this? 1753 01:32:10.479 --> 01:32:14.520 I was in affordable housing for twenty five years. Actually 1754 01:32:14.520 --> 01:32:18.079 it was near Donald Trump in Bedminster, New Jersey. But 1755 01:32:18.199 --> 01:32:21.199 then this judge, he checked out all the poor people. 1756 01:32:21.279 --> 01:32:24.399 One woman was there thirty five years. He checked her out. 1757 01:32:24.600 --> 01:32:25.760 Why were you kicked out? 1758 01:32:27.159 --> 01:32:28.600 He just issued a court owner? 1759 01:32:28.720 --> 01:32:30.640 But why what were they doing with the building. 1760 01:32:33.079 --> 01:32:35.000 I don't think they were doing anything with the building, 1761 01:32:35.000 --> 01:32:39.039 but oh yeah they were. They were turning affordables. They 1762 01:32:39.079 --> 01:32:41.840 made it look fancier and double the rent. 1763 01:32:43.239 --> 01:32:46.760 Okay, look, I don't know anything about that, but that's 1764 01:32:46.840 --> 01:32:49.039 that's where you scrambled and got this place. 1765 01:32:49.920 --> 01:32:54.159 Yes, do you own a car? Yes? 1766 01:32:54.640 --> 01:32:59.600 Okay, So listen, call that office and then get back 1767 01:32:59.640 --> 01:33:00.199 to us. 1768 01:33:00.239 --> 01:33:01.359 See what they say to you. 1769 01:33:01.960 --> 01:33:05.760 But just keep in mind that you're calling for the 1770 01:33:05.800 --> 01:33:07.920 first time to these people, so don't give them a 1771 01:33:07.920 --> 01:33:09.640 lot of unnecessary detail. 1772 01:33:10.199 --> 01:33:12.600 Tell them where you are, which location, and what you 1773 01:33:12.720 --> 01:33:14.920 need done. Just try to get to the point. 1774 01:33:21.359 --> 01:33:24.600 Go with a sure thing Denver's Best roofer Excel roofing 1775 01:33:24.720 --> 01:33:27.359 dot com. You don't pay a cent until you're content. 1776 01:33:30.720 --> 01:33:33.920 Time for an insurance check up free, no obligation. In comparison, 1777 01:33:34.039 --> 01:33:37.600 call Compass Insurance paying too much your coverage at dozens 1778 01:33:37.640 --> 01:33:40.359 of insurance companies find out now three oh three, seven 1779 01:33:40.359 --> 01:33:42.720 to seven to one. Help you'll think you're his only 1780 01:33:42.800 --> 01:33:45.279 customer when you choose Frank durand the real estate man 1781 01:33:45.319 --> 01:33:48.720 dot Com to list your home with Remax Alliance three 1782 01:33:48.800 --> 01:33:56.880 oh three nine two zero sixteen twenty two. Hi Tom 1783 01:33:56.920 --> 01:34:00.119 Martino here three three seven one three talks seven on 1784 01:34:00.159 --> 01:34:01.800 three eight two five five. 1785 01:34:03.319 --> 01:34:06.079 Welcome to the show. We're still waiting for Springs Automotive 1786 01:34:06.119 --> 01:34:07.520 to call. We're going to try to get them on 1787 01:34:07.560 --> 01:34:10.359 the air about this car deal, but Ryan's calling about 1788 01:34:10.399 --> 01:34:14.079 something else. On selling jewelry? Hello, Ryan, what's happening? 1789 01:34:15.000 --> 01:34:15.399 Not much? 1790 01:34:15.520 --> 01:34:15.960 How you doing? 1791 01:34:16.000 --> 01:34:17.279 Tom good Man? What's going on? 1792 01:34:19.119 --> 01:34:19.560 Not much? 1793 01:34:19.600 --> 01:34:23.439 I got a few old rings, diamond rings that I 1794 01:34:23.479 --> 01:34:25.880 was just curious on if you've got a reference or 1795 01:34:26.359 --> 01:34:28.439 somewhere to sell those to get top dollar. 1796 01:34:28.640 --> 01:34:30.960 Okay, you won't get top dollar at a jewelry store. 1797 01:34:31.000 --> 01:34:33.800 I was going to recommend some honest jewelers. They'll give 1798 01:34:33.840 --> 01:34:36.159 you an honest assessment, but they're not going to give 1799 01:34:36.199 --> 01:34:38.600 you the most money because they want to make money. 1800 01:34:38.920 --> 01:34:42.640 So if if you it's hard when you say top dollar, 1801 01:34:42.960 --> 01:34:46.439 you always get top dollar through private sales. The problem 1802 01:34:46.439 --> 01:34:49.439 with private sales is where to advertise and to avoid 1803 01:34:49.479 --> 01:34:52.279 the scammers, because there you will they will come out 1804 01:34:52.279 --> 01:34:54.800 of the woodwork. Tell me a little bit about your diamonds. 1805 01:34:54.800 --> 01:34:57.520 Do you actually have a GIA grade yet? 1806 01:34:58.640 --> 01:34:58.840 Yes? 1807 01:34:58.880 --> 01:35:00.000 And I've got all the paperwork. 1808 01:35:00.640 --> 01:35:04.279 So you actually have g I A grading certificates that 1809 01:35:04.359 --> 01:35:08.720 match the stones correct and the stones are set in rings? 1810 01:35:08.800 --> 01:35:09.359 Is that right? 1811 01:35:10.199 --> 01:35:10.880 That is correct? 1812 01:35:11.159 --> 01:35:13.399 What's how many are are you? We talking about three? 1813 01:35:14.720 --> 01:35:14.960 Three? 1814 01:35:15.000 --> 01:35:15.359 Totally? 1815 01:35:15.439 --> 01:35:15.600 Yep? 1816 01:35:15.880 --> 01:35:16.279 Okay? 1817 01:35:17.079 --> 01:35:19.880 Consignment is another thing you can do with legit stores. 1818 01:35:20.199 --> 01:35:22.880 That's better than selling it to them. But what is 1819 01:35:22.960 --> 01:35:24.039 the size of your ring? 1820 01:35:24.960 --> 01:35:25.359 A ring? 1821 01:35:26.359 --> 01:35:28.640 The biggest one is a one carrot diamond? 1822 01:35:29.399 --> 01:35:31.560 And what what clarity is it? 1823 01:35:32.960 --> 01:35:34.479 Off the top of my head, I'm not one. 1824 01:35:35.680 --> 01:35:38.239 Okay, So you don't know the clarity. You don't know 1825 01:35:38.279 --> 01:35:39.640 the clarity on any of them. 1826 01:35:40.359 --> 01:35:41.600 No, I'm not around them. 1827 01:35:42.199 --> 01:35:44.039 Do you know the color? Do you know the carrot? 1828 01:35:44.079 --> 01:35:44.319 Do you know? 1829 01:35:44.680 --> 01:35:50.439 So you got color carrot clarity and cut the cut? 1830 01:35:50.680 --> 01:35:53.880 The four seas is what we call. Okay, Well, here's 1831 01:35:53.880 --> 01:35:54.279 the deal. 1832 01:35:55.039 --> 01:35:58.279 Depending on the quality, it would. 1833 01:35:58.119 --> 01:36:02.560 Be worth doing a consignment. If they're really really good. 1834 01:36:02.399 --> 01:36:05.159 Diamonds, a consignment will get you the most money without 1835 01:36:05.199 --> 01:36:09.159 you taking risk. If you want to sell them, it's 1836 01:36:09.279 --> 01:36:10.800 it's a very difficult thing. 1837 01:36:11.399 --> 01:36:13.760 You you have to just advertise like. 1838 01:36:13.760 --> 01:36:17.600 Anyone, and then hope that you don't get ripped off 1839 01:36:17.680 --> 01:36:19.079 or that people aren't going to scam you. 1840 01:36:20.359 --> 01:36:22.479 Are they are all four of them? Rings? 1841 01:36:23.760 --> 01:36:24.000 Yes? 1842 01:36:24.079 --> 01:36:27.319 They are? And are they women's rings or men's rings? 1843 01:36:28.239 --> 01:36:29.199 Women's rings? 1844 01:36:29.600 --> 01:36:33.560 And are they pear shaped? Square or marquee? What? Are they? 1845 01:36:34.880 --> 01:36:35.359 All? Three? R? 1846 01:36:35.439 --> 01:36:40.119 Pair? Okay? Pair? That's lost a little luster lately as 1847 01:36:40.159 --> 01:36:46.119 far as popularity. Square has taken over. But it doesn't matter. 1848 01:36:46.159 --> 01:36:49.079 I mean, round is still popular, but pair is the 1849 01:36:49.199 --> 01:36:54.000 least popular as far as a desirability nowadays. But you 1850 01:36:54.079 --> 01:36:57.319 may and and so, so where do you sell them? 1851 01:36:57.680 --> 01:36:58.600 I would start. 1852 01:36:59.039 --> 01:37:02.880 I would truly start with a good jewelry store to 1853 01:37:02.920 --> 01:37:05.479 see if they would do a consignment and what they 1854 01:37:05.560 --> 01:37:09.199 think you could get and what they will take. That's 1855 01:37:09.199 --> 01:37:09.760 what I would do. 1856 01:37:10.279 --> 01:37:12.640 And okay consignment or private. 1857 01:37:13.119 --> 01:37:16.520 Yeah, but private is risky. Now I used to know 1858 01:37:17.239 --> 01:37:19.239 I say I used to I still know him really well. 1859 01:37:19.479 --> 01:37:21.840 We have j Fetter Jewelers. 1860 01:37:22.119 --> 01:37:24.279 In my opinion, when it comes to diamonds, there's no 1861 01:37:24.279 --> 01:37:28.640 one better and Beta that market the sun has taken over. 1862 01:37:28.760 --> 01:37:34.279 Jason Israel now Jay and Seal Celia. But Mark has 1863 01:37:34.319 --> 01:37:37.159 taken over. Mark spends his time between here and Boca Ratone, 1864 01:37:37.439 --> 01:37:40.000 but he's got good people over there, I think. 1865 01:37:40.920 --> 01:37:42.279 Yeah, no matter who you get. 1866 01:37:42.119 --> 01:37:45.119 Over there, they're honest people. At least to start and 1867 01:37:45.199 --> 01:37:48.159 get their opinions. You know, they'll be honestly. They might 1868 01:37:48.199 --> 01:37:50.600 offer you something you'll want, or they might tell you 1869 01:37:50.640 --> 01:37:53.520 what they think you can get on consignment. But that's 1870 01:37:53.560 --> 01:37:56.880 where I would start because no matter what I mean, 1871 01:37:57.079 --> 01:37:59.359 they can even have tips on selling it privately. 1872 01:38:00.680 --> 01:38:03.000 I think that they used to have a store downtown. 1873 01:38:03.039 --> 01:38:04.800 I don't think they do anymore, but I do think 1874 01:38:04.840 --> 01:38:07.000 they have one in Greenwood Village. 1875 01:38:07.800 --> 01:38:10.319 J Fetter Jewel. 1876 01:38:10.640 --> 01:38:14.760 Yeah, here's a number listed form at the Landmark in Greenwood. 1877 01:38:14.960 --> 01:38:20.279 Three h three five three four zero two five to one. 1878 01:38:20.319 --> 01:38:22.560 They're just dear friends of mine. I have no commercial 1879 01:38:22.600 --> 01:38:25.119 relationship with them, but they're really good people. 1880 01:38:26.159 --> 01:38:28.680 Okay, perfect, Well, thank you, Tom, I appreciate. 1881 01:38:28.319 --> 01:38:32.600 It, No problem, man, hope, hope it goes well. Sou 1882 01:38:32.640 --> 01:38:34.840 as you know about did you know about pear Shape? 1883 01:38:34.920 --> 01:38:35.039 Right? 1884 01:38:35.239 --> 01:38:36.520 Yeah? Do you think they're cool? 1885 01:38:36.560 --> 01:38:40.439 Because they they're kind of considering, they're kind of considered old, 1886 01:38:40.479 --> 01:38:41.800 the old fogey stuff. 1887 01:38:42.279 --> 01:38:48.920 The pair again the squares have really taken over. Holy crap, 1888 01:38:49.199 --> 01:38:49.479 you know. 1889 01:38:49.720 --> 01:38:52.479 That's my favorite Yesh squares and then round are always 1890 01:38:52.479 --> 01:38:54.079 classic and people like rounds. 1891 01:38:54.119 --> 01:38:56.640 But the lab diamonds kind of taking over for naturally, 1892 01:38:56.720 --> 01:38:57.960 not at. 1893 01:38:57.840 --> 01:39:01.600 All, but but they are definitely making a mark. They're 1894 01:39:01.640 --> 01:39:02.279 not taking over. 1895 01:39:02.680 --> 01:39:05.840 My ear rings are lab. But here's the thing about 1896 01:39:05.880 --> 01:39:09.359 a lab. You get perfect. They're gorgeous, yeah, perfect, And 1897 01:39:09.439 --> 01:39:10.359 they are diamonds. 1898 01:39:10.600 --> 01:39:14.439 I mean, now somebody can tell who, you know, a 1899 01:39:14.520 --> 01:39:16.760 gemologist can tell because they are so perfect. 1900 01:39:17.800 --> 01:39:18.720 They're way better than. 1901 01:39:18.720 --> 01:39:21.279 Cuba, because our Cornians and all that. Right, the lab 1902 01:39:21.479 --> 01:39:23.680 they're real diamonds. They're real frickin diamonds. 1903 01:39:23.720 --> 01:39:25.600 I mean, they're just grown in a lab, you know, 1904 01:39:25.720 --> 01:39:28.760 like or however they do it, I don't know. I 1905 01:39:28.760 --> 01:39:29.800 don't even know the process. 1906 01:39:29.840 --> 01:39:32.800 But do they actually take they actually start with coal? 1907 01:39:33.119 --> 01:39:36.359 I mean I don't, honest to god. I mean I 1908 01:39:36.399 --> 01:39:37.159 think they take. 1909 01:39:36.960 --> 01:39:40.479 An original like bud and then just speed up the 1910 01:39:40.520 --> 01:39:41.600 process of growing it. 1911 01:39:41.680 --> 01:39:44.479 I could be wrong. Well, they're not really grown. They're pressed. 1912 01:39:44.800 --> 01:39:47.079 Diamonds are more pressed and they come out look they 1913 01:39:47.079 --> 01:39:49.840 come out like a rock and then they're cut and 1914 01:39:49.880 --> 01:39:53.399 they're polished. But they call it growing, but it's not 1915 01:39:53.439 --> 01:39:56.800 really growing like a pearl. Pearl has grown. A pearl 1916 01:39:56.840 --> 01:40:01.279 has actually grown with layers. A diamond is compressed and 1917 01:40:01.359 --> 01:40:03.000 I don't know how they do it. Look it up man, 1918 01:40:03.039 --> 01:40:05.439 that's you know, but but lab grown diamonds. 1919 01:40:06.039 --> 01:40:08.119 Think what they do is says. 1920 01:40:08.119 --> 01:40:10.960 The method uses large presses to apply pressures up to 1921 01:40:11.159 --> 01:40:14.199 seventy seven and thirty thousand psi and heat to over 1922 01:40:14.239 --> 01:40:17.239 twenty seven hundred. Oh my god, to a small diamond 1923 01:40:17.439 --> 01:40:20.600 seed placed in purecarboned what is oh okay? 1924 01:40:20.640 --> 01:40:22.760 What is this? Yeah seed? I don't even know how. 1925 01:40:22.960 --> 01:40:26.199 It starts like a diamond, takes a bazillion years to make. 1926 01:40:26.279 --> 01:40:28.920 They speed up the process. All right, We got more 1927 01:40:28.920 --> 01:40:29.399 coming up. 1928 01:40:34.159 --> 01:40:37.439 Go with a sure thing Denver's best roofer Excel Roofing 1929 01:40:37.520 --> 01:40:38.079 dot com. 1930 01:40:38.119 --> 01:40:40.159 You don't pay a cent until you're content. 1931 01:40:43.520 --> 01:40:46.720 Time for an insurance check up free no obligation comparison 1932 01:40:46.840 --> 01:40:50.399 call Compass insurance paying too much your coverage at dozens 1933 01:40:50.439 --> 01:40:53.159 of insurance companies find out now three oh three, seven 1934 01:40:53.239 --> 01:40:56.079 seven to one help. You'll think you're his only customer 1935 01:40:56.079 --> 01:40:58.359 when you choose Frank durand the Real estate Man dot 1936 01:40:58.399 --> 01:41:01.680 com to list your home with Remax Alliance three oh 1937 01:41:01.720 --> 01:41:12.439 three nine two zero sixteen twenty two. Hi Tom Martino, 1938 01:41:12.520 --> 01:41:15.039 you're a troubleshooter three all three seven one three talk 1939 01:41:15.159 --> 01:41:17.600 seven one three eight two five five all right, So 1940 01:41:17.680 --> 01:41:20.319 to recap some of these things going on, we had 1941 01:41:20.960 --> 01:41:23.039 quite a bit because I'm getting some texts on these 1942 01:41:24.039 --> 01:41:29.119 on this discussion on emissions, and I think what we've 1943 01:41:29.199 --> 01:41:32.760 learned is pretty important, and that is, if you sell 1944 01:41:32.800 --> 01:41:37.800 a car in Colorado and the car is registered in 1945 01:41:37.920 --> 01:41:42.079 Colorado in an emissions area, you have to provide you 1946 01:41:42.239 --> 01:41:44.079 have to guarantee. 1947 01:41:43.560 --> 01:41:45.760 It'll pass emissions. But this is what's weird. 1948 01:41:46.359 --> 01:41:49.720 If you're a dealer, you give a voucher that allows 1949 01:41:49.760 --> 01:41:52.560 them to go and get a test within three days. 1950 01:41:53.199 --> 01:41:56.079 If it doesn't pass, you either have to fix it 1951 01:41:56.199 --> 01:41:58.640 or undo the deal, and if you don't, you lose 1952 01:41:58.680 --> 01:42:03.399 your license. But if you're an individual and you sell 1953 01:42:03.399 --> 01:42:07.960 a car, you still have to guarantee that it will pass, 1954 01:42:08.319 --> 01:42:10.720 but you do not have to provide a test or 1955 01:42:10.760 --> 01:42:14.960 a sticker. You simply have to say it'll pass. If 1956 01:42:15.000 --> 01:42:19.720 it doesn't pass, here's the crazy thing. The seller doesn't 1957 01:42:19.760 --> 01:42:22.079 have to do anything for you. They don't have to 1958 01:42:22.119 --> 01:42:25.199 take the car back. They don't have to fix it. Now, 1959 01:42:25.279 --> 01:42:28.840 you could go to court over it and probably win, 1960 01:42:29.880 --> 01:42:33.800 but even our air guy said you may win, but. 1961 01:42:33.840 --> 01:42:37.359 Sometimes you don't. So it's not a guarantee. With a 1962 01:42:37.399 --> 01:42:41.640 private owner sale. 1963 01:42:40.079 --> 01:42:43.039 And then if the car is from out of state, 1964 01:42:44.279 --> 01:42:47.880 all bets are off. So if you want to be 1965 01:42:47.960 --> 01:42:53.319 sure that a car passes emissions before you buy it, Kevin, 1966 01:42:53.560 --> 01:42:55.960 do you guys have mock tests to tell Could you 1967 01:42:56.039 --> 01:42:57.920 tell if a car can pass or not at your 1968 01:42:57.920 --> 01:42:59.720 shop or do they have to run it through the 1969 01:42:59.720 --> 01:43:00.479 pro We. 1970 01:43:00.479 --> 01:43:04.039 Can tell fairly close, But no, don't remember. 1971 01:43:03.720 --> 01:43:06.079 When they useless gas stations do the testing. 1972 01:43:06.119 --> 01:43:08.119 Why don't they do that analyzation? 1973 01:43:08.279 --> 01:43:10.600 They don't do it anymore because of the cheating, right. 1974 01:43:10.520 --> 01:43:12.800 Well, that's what the claim was, but I just think 1975 01:43:12.840 --> 01:43:14.199 it's more centralized. 1976 01:43:14.520 --> 01:43:17.840 Okay, Yeah, so the air program you would have to 1977 01:43:18.279 --> 01:43:20.239 you would have to just go get it tested and 1978 01:43:20.279 --> 01:43:22.640 then just spend the money and if it doesn't pass, 1979 01:43:22.680 --> 01:43:23.359 don't buy it. 1980 01:43:23.520 --> 01:43:26.800 I mean, really, that's the only way to protect yourself. 1981 01:43:27.279 --> 01:43:28.159 It really is. 1982 01:43:28.640 --> 01:43:31.119 You could end up spending a money on that car, 1983 01:43:31.760 --> 01:43:36.520 and so the bottom line is get the car checked out. Kevin, 1984 01:43:36.560 --> 01:43:38.840 does this used car check out for one hundred and 1985 01:43:38.840 --> 01:43:40.720 twenty bucks, but that doesn't include emissions. 1986 01:43:40.760 --> 01:43:43.199 Does not but doesn't give them an idea about emission. 1987 01:43:43.359 --> 01:43:46.399 We can tell from codes and previous information. 1988 01:43:45.960 --> 01:43:46.560 It's pretty good. 1989 01:43:46.560 --> 01:43:47.800 If it's pretty good, yeah. 1990 01:43:47.600 --> 01:43:51.199 But still to be absolutely certain before you buy or 1991 01:43:51.199 --> 01:43:53.920 pull the trigger, you should make sure it can pass emissions. 1992 01:43:54.840 --> 01:43:56.520 If it's a dealer, it's a different story. 1993 01:43:56.520 --> 01:43:59.279 You get the voucher, but then make sure you get 1994 01:43:59.319 --> 01:44:01.960 the test done within that three days or you're. 1995 01:44:01.840 --> 01:44:04.119 Out of luck. The dealers off the hook. At that point, 1996 01:44:04.920 --> 01:44:05.960 we have another hour to go. 1997 01:44:06.000 --> 01:44:09.560 I'm Tom Martino three oh three seven one three talk 1998 01:44:09.640 --> 01:44:12.159 three oh three seven one three eight two five five. 1999 01:44:12.479 --> 01:44:15.800 Not just cars, but anything you want to talk about 2000 01:44:15.880 --> 01:44:17.880 you can call about. You can also call three oh 2001 01:44:17.920 --> 01:44:23.439 three Martino twenty four to seven THREEO three Martino. Go 2002 01:44:23.560 --> 01:44:27.279 with a sure thing Denver's Best Roofer Excel roofing dot com. 2003 01:44:27.319 --> 01:44:32.800 You don't pay a cent until you're contenth. 2004 01:44:32.720 --> 01:44:35.920 Time for an insurance check up free, no obligation. In comparison, 2005 01:44:36.039 --> 01:44:39.600 call Compass Insurance paying too much your coverage at dozens 2006 01:44:39.600 --> 01:44:42.359 of insurance companies find out now three oh three seven 2007 01:44:42.439 --> 01:44:45.279 seven to one help you'll think you're his only customer. 2008 01:44:45.279 --> 01:44:47.560 When you choose Frank durand the real Estate Man dot 2009 01:44:47.600 --> 01:44:50.920 Com to list your home with Remax Alliance three oh 2010 01:44:50.920 --> 01:44:58.279 three nine two zero sixteen twenty two. 2011 01:45:00.600 --> 01:45:07.520 News, you don't have come, run in just as fast 2012 01:45:07.520 --> 01:45:13.800 as we can. Shooter's gonna help come man. This is 2013 01:45:13.840 --> 01:45:15.720 the Troubleshooter Show. 2014 01:45:15.800 --> 01:45:21.079 Now Tom Martino, Hi, Tom Martino, Your Troubleshooter. Three oh 2015 01:45:21.119 --> 01:45:23.880 three seven one three talk three oh three seven to one, 2016 01:45:23.920 --> 01:45:27.920 three eight two five five. Going into the final hour 2017 01:45:27.960 --> 01:45:30.479 of the show, we're talking about cars staying on Car Friday. 2018 01:45:30.520 --> 01:45:33.720 We have Kevin Colkin with us Shardan Auto Tech. We 2019 01:45:33.760 --> 01:45:37.079 have Rod Greer with us from JFR Cars, and we're 2020 01:45:37.079 --> 01:45:39.439 talking about anything near and dear to your heart and pocketbook. 2021 01:45:39.439 --> 01:45:42.279 One clear Choice Garage Doors is the place to call 2022 01:45:42.319 --> 01:45:44.880 for any garage door problem speaking of cars, and by 2023 01:45:44.920 --> 01:45:47.079 the way, they have twenty four to seven service if 2024 01:45:47.119 --> 01:45:49.760 you have a problem getting your garage closed at night 2025 01:45:49.880 --> 01:45:51.640 or something, and it's one. 2026 01:45:51.600 --> 01:45:54.720 Clear Choice Doors dot Com. 2027 01:45:54.760 --> 01:45:57.359 All of their prices for all of their services are 2028 01:45:57.399 --> 01:46:02.439 on that website. One clear Choice Doors dot Com seven 2029 01:46:02.479 --> 01:46:06.239 two zero three seven zero thirty nine eighty seven. 2030 01:46:06.399 --> 01:46:10.439 Speaking of garage doors. I am a lot of people 2031 01:46:10.439 --> 01:46:13.039 in my neighborhood leave their garage doors open by mistake, 2032 01:46:13.119 --> 01:46:15.279 I'm sure, or they forget to close it or something. 2033 01:46:15.720 --> 01:46:18.800 Now we have something on ours called time to close feature, 2034 01:46:19.279 --> 01:46:22.079 so if you forget to close it and it doesn't 2035 01:46:22.880 --> 01:46:26.840 have activity, it'll blink and warn you in the grate 2036 01:46:27.520 --> 01:46:32.680 time to close. Without that, you're screwed. My neighbors, I 2037 01:46:32.760 --> 01:46:33.479 have closed them. 2038 01:46:33.520 --> 01:46:36.119 Okay, I have gone and closed them because a lot 2039 01:46:36.159 --> 01:46:37.439 of them the outside pad. 2040 01:46:37.279 --> 01:46:38.880 You just hit. You don't have to know the code. 2041 01:46:39.119 --> 01:46:41.960 You just hit enter and it closes the door. 2042 01:46:42.399 --> 01:46:45.640 But some of them are not programmed for just the 2043 01:46:45.840 --> 01:46:47.920 enter to close, so I have to run in their 2044 01:46:47.960 --> 01:46:51.239 garage press that button, then run and beat the door, 2045 01:46:51.640 --> 01:46:53.399 and then you have to hop over the laser beam 2046 01:46:53.479 --> 01:46:56.800 right or whatever the beam the light beam. But really, 2047 01:46:57.520 --> 01:46:59.880 I must have done that in the last three months 2048 01:46:59.880 --> 01:47:02.960 for three people. So I don't know if they if 2049 01:47:02.960 --> 01:47:05.279 they think they closed it and it kicked back, it 2050 01:47:05.359 --> 01:47:07.279 kicks back, because. 2051 01:47:07.000 --> 01:47:07.560 I know this. 2052 01:47:07.680 --> 01:47:12.199 Sometimes with weather changes, the door dynamic changes because of 2053 01:47:12.239 --> 01:47:14.439 the expansion and contraction. 2054 01:47:14.119 --> 01:47:14.880 Of the rails. 2055 01:47:15.239 --> 01:47:18.439 But the reason I'm saying this, I'm warning you you 2056 01:47:18.600 --> 01:47:23.479 should probably always check. I don't leave the house. What 2057 01:47:23.560 --> 01:47:26.479 I do is I sit there in the car when 2058 01:47:26.479 --> 01:47:28.840 I press the button to make sure it doesn't kick back. 2059 01:47:29.199 --> 01:47:30.800 I don't know if anyone else does that, but I'm 2060 01:47:30.800 --> 01:47:33.319 really paranoid about it. I do not want to. 2061 01:47:33.199 --> 01:47:36.600 Talk driveway you get More than likely. 2062 01:47:36.479 --> 01:47:39.239 They'll just clean out your entire garage. I know somebody 2063 01:47:39.279 --> 01:47:43.439 who did that left it open there. Everything is gone, 2064 01:47:43.640 --> 01:47:46.720 just gone. I mean, people don't have any morals anymore. 2065 01:47:46.800 --> 01:47:48.520 Or they they see something. 2066 01:47:48.239 --> 01:47:54.600 They take it. It's theirs now, Ava, thank you. I 2067 01:47:54.800 --> 01:47:58.159 got your text, and I'm not sure I tried to 2068 01:47:58.159 --> 01:48:00.039 find your original call it. 2069 01:48:00.000 --> 01:48:01.840 It doesn't matter if I find it. Let's just talk 2070 01:48:01.840 --> 01:48:03.760 about this. So what is your issue? 2071 01:48:03.840 --> 01:48:04.199 Ava? 2072 01:48:05.520 --> 01:48:05.760 Well? 2073 01:48:05.920 --> 01:48:07.960 The problem is is that and when. 2074 01:48:07.800 --> 01:48:10.079 Did you call originally? I'm sorry for intro. When did 2075 01:48:10.119 --> 01:48:10.880 you call originally? 2076 01:48:11.800 --> 01:48:13.000 About two weeks ago? 2077 01:48:13.159 --> 01:48:15.319 Okay? And you called under the name Ava? 2078 01:48:16.680 --> 01:48:19.880 Well, actually my friend called Ted, Ted. 2079 01:48:19.800 --> 01:48:20.960 I got Ted's problem. 2080 01:48:21.000 --> 01:48:23.800 I got it, okay, So so talk to me about 2081 01:48:24.000 --> 01:48:24.760 what's going on. 2082 01:48:26.000 --> 01:48:31.199 Well, Ego Automotive said that if they put in a 2083 01:48:31.239 --> 01:48:34.079 new or used engine and the Sorrento that I have, 2084 01:48:34.680 --> 01:48:37.640 that it would be a good running car, And originally 2085 01:48:37.960 --> 01:48:41.439 they quoted me that it would be between four to 2086 01:48:41.560 --> 01:48:44.399 five thousand dollars for me to get this engine. He 2087 01:48:44.560 --> 01:48:45.399 said it would come up. 2088 01:48:45.760 --> 01:48:50.000 Wait, so you bought it knowing that you needed an engine? 2089 01:48:51.000 --> 01:48:51.159 Right? 2090 01:48:51.239 --> 01:48:51.479 Yeah? 2091 01:48:51.760 --> 01:48:54.680 I went there on a three. What did they have? 2092 01:48:54.800 --> 01:48:55.560 How did they catch me? 2093 01:48:55.720 --> 01:48:57.479 It was a Skia Sorrento right? 2094 01:48:58.439 --> 01:48:59.359 Correct? Correct? 2095 01:48:59.439 --> 01:49:01.000 And then and. 2096 01:49:01.039 --> 01:49:04.319 You you went there for a used engine. How long 2097 01:49:04.399 --> 01:49:06.479 had you owned the car? 2098 01:49:07.720 --> 01:49:07.920 Oh? 2099 01:49:08.000 --> 01:49:09.800 I had owned the car for a few years, but 2100 01:49:09.840 --> 01:49:11.239 it wasn't a car I was driving, and I. 2101 01:49:11.319 --> 01:49:12.640 Just wanted to heay, I get it. 2102 01:49:12.680 --> 01:49:12.920 Now. 2103 01:49:13.000 --> 01:49:14.960 You wanted to refurbish this car. 2104 01:49:15.880 --> 01:49:18.920 I just wanted to sell it. And my friend had said, well, 2105 01:49:18.960 --> 01:49:20.560 if you put an engine in, you'll be good. 2106 01:49:20.680 --> 01:49:21.079 Got it. 2107 01:49:21.279 --> 01:49:24.960 We went to Eagle and they quoted me between four 2108 01:49:25.079 --> 01:49:28.560 and five thousand dollars to shift this engine from California. 2109 01:49:28.640 --> 01:49:31.760 Day said it only had sixty thousand miles and they 2110 01:49:31.800 --> 01:49:34.960 said it came with a warranty. And before I agreed 2111 01:49:34.960 --> 01:49:38.520 to that, I specifically asked them, can you assure me 2112 01:49:38.760 --> 01:49:42.159 will just be a good running vehicle. He said, yeah, 2113 01:49:42.279 --> 01:49:46.279 everything else looks fine. So I agreed to that, and 2114 01:49:46.319 --> 01:49:50.800 then by the time I actually had the engine installed. 2115 01:49:50.880 --> 01:49:55.720 I wound up paying fifty eight hundred dollars and then again, 2116 01:49:55.800 --> 01:49:58.479 it's not my normal car. I never drive this car. 2117 01:49:58.640 --> 01:50:00.720 By the way, Susan, when you said a lot of 2118 01:50:00.720 --> 01:50:04.319 people say this, I asked specifically, and they assured me 2119 01:50:04.760 --> 01:50:07.039 none of that matters unless it's a warranty. 2120 01:50:06.960 --> 01:50:10.560 Okay, yeah, yeah. Well, and here's the other problem. When 2121 01:50:10.560 --> 01:50:12.760 he took selling the fact that it had in warranty 2122 01:50:12.760 --> 01:50:15.279 and it was a good decision to make, it didn't 2123 01:50:15.279 --> 01:50:17.720 disclosed that it was a third party warranty. And of 2124 01:50:17.720 --> 01:50:20.399 course it's got a tap on it. So here's the problem. Today, 2125 01:50:21.039 --> 01:50:24.199 after I drove the car for the second time, all 2126 01:50:24.239 --> 01:50:28.159 the electrical came on and it didn't have power. I mean, 2127 01:50:28.199 --> 01:50:30.800 I was able to drive it, but it's clearly not 2128 01:50:31.039 --> 01:50:34.119 a well running engine. For the next business day, we 2129 01:50:34.199 --> 01:50:36.600 took it back and it took them about two and 2130 01:50:36.600 --> 01:50:38.479 a half weeks to call me back and tell me 2131 01:50:38.600 --> 01:50:41.800 that it needs more work and bed needs it. 2132 01:50:42.000 --> 01:50:44.159 They want me to be Is this the original place 2133 01:50:44.279 --> 01:50:47.840 Eagle telling you this? Yes, yeah, yea, So hold on, 2134 01:50:47.920 --> 01:50:52.640 hold on, Eagle bought you this used engine, right correct? 2135 01:50:52.840 --> 01:50:55.680 What and you paid Eagle fifty eight hundred to do 2136 01:50:55.720 --> 01:50:56.199 this right? 2137 01:50:56.960 --> 01:50:57.359 Yeah? 2138 01:50:57.439 --> 01:51:01.560 Yeah, okay, So what is the additional work? You would 2139 01:51:01.560 --> 01:51:04.319 think that. Wait a minute, I just bought a used engine. 2140 01:51:04.399 --> 01:51:05.680 What's the additional work? 2141 01:51:06.600 --> 01:51:11.399 Well, it needs a timing chain, camshaft and a camshaft, 2142 01:51:11.880 --> 01:51:13.159 a cam shat Kevin. 2143 01:51:12.920 --> 01:51:16.840 When they buy a used engine, do they there's no, 2144 01:51:17.199 --> 01:51:18.039 that's all part of it. 2145 01:51:18.760 --> 01:51:21.279 Well, it's part of it. But can you guarantee it? 2146 01:51:21.359 --> 01:51:23.840 What do you do when we install the motors at 2147 01:51:23.840 --> 01:51:24.399 twelve twelve? 2148 01:51:24.399 --> 01:51:27.079 Warranty twelve twelve on a used one? 2149 01:51:27.199 --> 01:51:27.439 Yes? 2150 01:51:28.000 --> 01:51:31.159 Okay, do you warranty it or or is it third party? 2151 01:51:31.199 --> 01:51:32.960 Well, i'd buy it from a third party, but the 2152 01:51:33.000 --> 01:51:36.199 customer's paying me, so it's my warranty to my customer. 2153 01:51:36.239 --> 01:51:38.720 See, but did you get a warranty on this engine? 2154 01:51:40.000 --> 01:51:40.239 Yes? 2155 01:51:40.399 --> 01:51:42.800 You said it came with a warranty, and today when 2156 01:51:42.800 --> 01:51:43.319 I called it. 2157 01:51:43.399 --> 01:51:44.520 Kind of warranty, what do you mean? 2158 01:51:44.560 --> 01:51:44.640 He? 2159 01:51:44.800 --> 01:51:47.119 Hold on, He said it came with a warranty. So 2160 01:51:47.159 --> 01:51:48.760 where's your warranty? 2161 01:51:49.039 --> 01:51:51.319 Well, he won't give me a copy of Wait wait. 2162 01:51:51.159 --> 01:51:53.199 Wait, wait, hold on, hold on, hold on, hold on. 2163 01:51:53.560 --> 01:51:56.000 You paid fifty eight hundred. Before you paid the fifty 2164 01:51:56.039 --> 01:52:00.119 eight hundred, did you say, where is my warranty? 2165 01:52:01.560 --> 01:52:01.800 No? 2166 01:52:01.960 --> 01:52:05.159 I did not, Okay, So you don't know exactly what 2167 01:52:05.439 --> 01:52:08.560 or if is he denying there's a warranty or does. 2168 01:52:08.399 --> 01:52:11.600 He say there is a well no, he says there 2169 01:52:11.680 --> 01:52:14.960 is a warranty. And he says that the work that 2170 01:52:15.039 --> 01:52:18.880 he's waiting to do on the car exceeds the warranty 2171 01:52:19.000 --> 01:52:19.960 cap on. 2172 01:52:19.880 --> 01:52:21.439 What what is the warranty cap? 2173 01:52:22.560 --> 01:52:25.640 Well, I don't even know. Well, let's pull up an 2174 01:52:25.720 --> 01:52:27.560 estimate that it gave me today. It will tell me. 2175 01:52:27.920 --> 01:52:30.560 But but see here's the other she said, timey chane 2176 01:52:30.600 --> 01:52:35.560 or camp shift and camshaft, wow, the crocket. 2177 01:52:35.159 --> 01:52:38.680 And the rocket. And he says it doesn't include labor. 2178 01:52:38.760 --> 01:52:42.359 And there's thirty three hundred which he wanted to charge 2179 01:52:42.399 --> 01:52:45.359 me to do this work. He said, it's mainly label. 2180 01:52:46.159 --> 01:52:50.079 So I just feel that if I paid this much 2181 01:52:50.159 --> 01:52:53.520 money that they have an obligation to give me a 2182 01:52:53.560 --> 01:52:53.920 good run. 2183 01:52:54.119 --> 01:52:56.760 But what does the invoice say? Does it say parts 2184 01:52:56.880 --> 01:52:59.319 only or say you know parts of labor? What does 2185 01:52:59.359 --> 01:53:00.199 it say you know? 2186 01:53:00.359 --> 01:53:03.399 I know, I agree with you on principle. You spent 2187 01:53:03.479 --> 01:53:06.319 fifty eight hundred bucks. How long did the car run? 2188 01:53:08.199 --> 01:53:08.560 Well? 2189 01:53:08.680 --> 01:53:08.920 And not? 2190 01:53:09.279 --> 01:53:09.399 Well? 2191 01:53:09.560 --> 01:53:12.760 Again, it's not a car, a drive. We drove it twice. 2192 01:53:13.640 --> 01:53:16.439 But I mean when when was it actually done? Though? 2193 01:53:16.479 --> 01:53:18.840 When was it actually done? This fifty eight hundred Oh, 2194 01:53:18.880 --> 01:53:19.479 the work was. 2195 01:53:19.439 --> 01:53:20.640 Done about a month ago. 2196 01:53:20.800 --> 01:53:22.119 Okay, well that's not that long. 2197 01:53:22.399 --> 01:53:26.000 So in this in this month, you've never actually had 2198 01:53:26.000 --> 01:53:27.279 it operating properly. 2199 01:53:27.399 --> 01:53:31.319 Ever, No, No, since I paid the money, I haven't offered. 2200 01:53:31.279 --> 01:53:35.199 Well that's not right, I mean, so, and they're telling you, sorry, Eva, 2201 01:53:35.600 --> 01:53:38.720 even though you spent fifty eight hundred bucks. Now you 2202 01:53:38.840 --> 01:53:41.840 need a timing chain and a camshaft. And how much 2203 01:53:41.880 --> 01:53:44.680 do they say? How much do they say that will cost? 2204 01:53:45.079 --> 01:53:48.199 Originally that was about thirty five hundred dollars. Now he's 2205 01:53:48.239 --> 01:53:51.199 bring me a big favor, supposedly how much I dropped 2206 01:53:51.760 --> 01:53:56.520 twenty eight hundred dollars. This exceeds the value of this car. 2207 01:53:56.720 --> 01:53:59.560 No, I get it. It's terrible what you did. 2208 01:54:00.079 --> 01:54:03.199 I'm wondering if you just go ahead and sell it 2209 01:54:03.199 --> 01:54:06.079 the way it is, I don't know, don't for a. 2210 01:54:06.159 --> 01:54:16.359 Thousands dollarys come? I mean, I mean, Kevin, I don't 2211 01:54:16.399 --> 01:54:19.399 feel that they did me wrong. But I'm not disclosing 2212 01:54:19.520 --> 01:54:21.920 the first of all, it was a third party warrant 2213 01:54:22.039 --> 01:54:23.760 because it's cap Now you know. 2214 01:54:23.720 --> 01:54:27.000 What that that most most warranties are third party, but 2215 01:54:27.479 --> 01:54:28.800 they should stand behind it. 2216 01:54:29.359 --> 01:54:30.319 Here here's what I'm. 2217 01:54:30.199 --> 01:54:34.520 Saying, Ava, I get completely why you're upset, But if 2218 01:54:34.560 --> 01:54:39.800 you bought a used engine without seeing the warranty, you 2219 01:54:39.840 --> 01:54:42.479 didn't demand it. I mean, it's kind of like they said, 2220 01:54:42.479 --> 01:54:43.520 it comes with a warranty. 2221 01:54:43.600 --> 01:54:48.840 But I mean, according to the Repair Act, the warranty 2222 01:54:48.960 --> 01:54:50.600 has to be on her invoice. 2223 01:54:50.720 --> 01:54:51.720 Now what do you mean by that? 2224 01:54:52.000 --> 01:54:54.119 She gets an invoice from the repair shop for the 2225 01:54:54.159 --> 01:54:57.079 fifty eight hundred bucks. Yes, the warranty on all the 2226 01:54:57.119 --> 01:55:00.800 work that they collected for has to be listed on 2227 01:55:00.880 --> 01:55:01.479 the invoice. 2228 01:55:01.560 --> 01:55:04.239 Don if she paid for the warranty? Is that right? 2229 01:55:04.359 --> 01:55:04.439 No? 2230 01:55:05.039 --> 01:55:09.000 Whatever their warranty is accord there's two days? 2231 01:55:09.039 --> 01:55:11.119 Are you saying cobsolutely? Okay? 2232 01:55:11.239 --> 01:55:16.119 Now hold on, Ava, does your invoice lists the warranty. 2233 01:55:17.640 --> 01:55:20.000 I'm looking at it right now, and it says remove 2234 01:55:20.079 --> 01:55:23.520 and replaced use enginees. Ah. Here it is your engine 2235 01:55:23.520 --> 01:55:27.279 assembly engine has sixty eight thousand miles one year parts 2236 01:55:27.399 --> 01:55:30.880 warranty one thousand, nine hundred and four dollars and seventy 2237 01:55:30.880 --> 01:55:33.159 four I got yeah, so that's what I paid for 2238 01:55:33.239 --> 01:55:33.760 that warranty? 2239 01:55:33.840 --> 01:55:36.319 Wait a minute, so wait a minute. And it says 2240 01:55:36.479 --> 01:55:37.840 parts and labor. 2241 01:55:39.039 --> 01:55:42.439 No, it just says one year parts warranty. And he's 2242 01:55:42.439 --> 01:55:44.000 telling me it doesn't include labor. 2243 01:55:44.399 --> 01:55:46.840 Well it doesn't, it doesn't. You just read it? 2244 01:55:46.960 --> 01:55:49.800 Yes, right, yeah, right right. 2245 01:55:50.439 --> 01:55:51.600 That's a terrible warrant. 2246 01:55:52.760 --> 01:55:55.479 But don't you think a local mechanic shop has an 2247 01:55:55.520 --> 01:55:59.039 obligation and a duty that disclosed to you if they're 2248 01:55:59.079 --> 01:55:59.920 showing you a warrant. 2249 01:56:00.600 --> 01:56:02.479 Oh, hold on, hold on, hold on, hold on, I 2250 01:56:03.000 --> 01:56:04.640 gotta go. I'm not going to hang up with you. 2251 01:56:04.720 --> 01:56:05.039 Hang on. 2252 01:56:05.399 --> 01:56:07.279 I got to go to another call because I got 2253 01:56:07.279 --> 01:56:10.520 a guy who's coming on and he's the one that 2254 01:56:10.600 --> 01:56:11.720 sold this car to Linda. 2255 01:56:11.800 --> 01:56:14.000 And I really appreciate it. 2256 01:56:14.039 --> 01:56:15.960 Guy, thank you so much for being on the phone 2257 01:56:16.399 --> 01:56:22.039 with Springs Automotive. I appreciate it. You know that that 2258 01:56:22.159 --> 01:56:24.760 Linda had problems with the engine a couple of days 2259 01:56:24.760 --> 01:56:26.119 after she bought the car from you. 2260 01:56:26.199 --> 01:56:27.760 Guys. You're aware of Linda. 2261 01:56:27.520 --> 01:56:31.279 Right, I am aware of Linda. Yes, how are you? 2262 01:56:31.640 --> 01:56:35.279 I'm doing good? Thank you, so, Linda said. Three days 2263 01:56:35.279 --> 01:56:38.319 after she bought it, she called you guys. The engine 2264 01:56:38.479 --> 01:56:42.239 was bad and she paid you guys another forty eight 2265 01:56:42.359 --> 01:56:43.800 hundred to replace it. 2266 01:56:43.840 --> 01:56:44.359 Is that right? 2267 01:56:46.960 --> 01:56:49.760 Without getting into all the details. No, that is not correct. 2268 01:56:50.000 --> 01:56:54.079 Okay, okay, here's what she says. She paid forty eight 2269 01:56:54.239 --> 01:56:56.800 hundred bucks. And I thought, you know what, you buy 2270 01:56:56.840 --> 01:56:59.439 a car as is, you take your chances. But it 2271 01:56:59.479 --> 01:57:03.720 seems really weird that that engine only lasted three days. Again, 2272 01:57:04.079 --> 01:57:07.359 it's if it was as is, and it wasn't something 2273 01:57:07.399 --> 01:57:09.439 you guys knew about or hid from her. 2274 01:57:09.560 --> 01:57:11.520 I told her sometimes that happens. 2275 01:57:12.079 --> 01:57:14.720 But what I'm really concerned about is not even that 2276 01:57:15.239 --> 01:57:18.600 she paid forty eight hundred dollars and you guys put 2277 01:57:18.640 --> 01:57:21.279 a used engine in, she says, And it was put 2278 01:57:21.319 --> 01:57:23.680 in in such a bad way that we have a 2279 01:57:23.720 --> 01:57:26.800 mechanic who has the car now in North Dakota, and 2280 01:57:26.840 --> 01:57:30.199 he's telling us that the previous installation of this engine 2281 01:57:30.600 --> 01:57:34.359 caused damage to the turbo and other things. And now, 2282 01:57:34.840 --> 01:57:39.199 even though the warranty company sent a pretty good replacement engine. 2283 01:57:39.319 --> 01:57:41.119 By the way, that's really good. 2284 01:57:41.520 --> 01:57:45.640 They sent a good replacement engine, he said, she needs 2285 01:57:45.760 --> 01:57:51.279 other parts that were damaged during the initial installation of 2286 01:57:51.359 --> 01:57:52.520 the first engine. 2287 01:57:52.600 --> 01:57:53.520 Does that make sense. 2288 01:57:55.640 --> 01:57:58.880 I'm not too familiar with what with the shop that 2289 01:57:58.960 --> 01:58:02.079 the vehicle is at. Well, I have not heard that 2290 01:58:02.199 --> 01:58:02.800 story yet. 2291 01:58:03.000 --> 01:58:04.880 Okay, the shop where it's at. 2292 01:58:05.199 --> 01:58:07.439 I don't know him guy, but he seems like he 2293 01:58:07.479 --> 01:58:10.199 doesn't sound like he's trying to put her together. He's saying, Look, 2294 01:58:10.760 --> 01:58:14.680 the replacement engine's fine, but I can't just bolt it 2295 01:58:14.720 --> 01:58:18.279 in now because we got some damaged parts. And those 2296 01:58:18.479 --> 01:58:24.600 parts were damaged in the original installation. In the previous installation, 2297 01:58:24.720 --> 01:58:27.279 he can tell they overtrque stuff, they did some stuff, 2298 01:58:27.680 --> 01:58:30.880 and he said that guy who put in that engine 2299 01:58:30.880 --> 01:58:34.039 should be responsible for these damaged parts in his opinion. 2300 01:58:34.600 --> 01:58:38.800 And then she also said she had a warranty that 2301 01:58:39.800 --> 01:58:42.840 was for labor and parts. But the guy in North 2302 01:58:42.920 --> 01:58:47.560 Dakota said that you guys told him or someone told him, 2303 01:58:47.840 --> 01:58:49.079 they're not paying for labor. 2304 01:58:50.920 --> 01:58:54.159 I believe the warranty that came with that repair was 2305 01:58:54.159 --> 01:58:59.119 a thirty day labor ninety day parts. That's why they 2306 01:58:59.159 --> 01:59:02.600 did provide engine to the service facility in North Dakota. 2307 01:59:02.680 --> 01:59:03.760 Okay, hold on a second. 2308 01:59:03.760 --> 01:59:06.279 Okay, yeah, And by the way, we're happy she at 2309 01:59:06.319 --> 01:59:07.600 least got a replacement engine. 2310 01:59:07.640 --> 01:59:11.600 But Linda, did you see that it says thirty days labor. 2311 01:59:12.640 --> 01:59:17.079 No know, it says on the invoice, go ahead, and. 2312 01:59:17.000 --> 01:59:19.720 I just read it. Just read it, Linda, please just 2313 01:59:19.760 --> 01:59:20.159 read it. 2314 01:59:20.479 --> 01:59:27.159 Okay, I'm pulling it up again. I'm gonna take thirty seconds. 2315 01:59:27.199 --> 01:59:29.640 Okay. Well, here's here's the point. 2316 01:59:29.680 --> 01:59:38.920 It says twelve months, one year or twelve thousand miles 2317 01:59:39.279 --> 01:59:41.800 for what on the engine? 2318 01:59:42.199 --> 01:59:44.239 Does it say parts in labor? What does it say? 2319 01:59:44.279 --> 01:59:47.159 You read it to it? Well, read it, just read it. 2320 01:59:47.720 --> 01:59:49.359 I'm trying to pull it up, Tom. 2321 01:59:49.520 --> 01:59:53.960 Okay, and do you know what warrantyer's referencing? 2322 01:59:54.000 --> 01:59:54.199 Guy? 2323 01:59:55.680 --> 01:59:56.760 You know what I don't. 2324 01:59:57.840 --> 02:00:00.319 I'm wondering if you could you know, I listen. I 2325 02:00:00.399 --> 02:00:01.119 just want to say this. 2326 02:00:01.199 --> 02:00:03.520 I respect the fact that you even came on, and 2327 02:00:03.640 --> 02:00:05.359 I was wondering if you could just help us get 2328 02:00:05.399 --> 02:00:07.680 through this. This poor woman has a car stranded in 2329 02:00:07.720 --> 02:00:09.880 North Dakota, in North Dakota that she bought. 2330 02:00:09.640 --> 02:00:12.479 From you guys, and and she didn't even complain about 2331 02:00:12.560 --> 02:00:15.640 spending five grand to replace the engine three days later. 2332 02:00:16.239 --> 02:00:20.000 And certainly there certainly people should be able to help her. 2333 02:00:20.760 --> 02:00:26.079 I mean I would think so, but I mean, well, right, do. 2334 02:00:26.079 --> 02:00:29.800 You know, did you guys do that previous installation that 2335 02:00:29.800 --> 02:00:32.640 that that first installation for five grand, did you guys 2336 02:00:32.640 --> 02:00:34.239 do it or forty eight hundred. 2337 02:00:35.119 --> 02:00:37.760 We did do the We did put a used engine 2338 02:00:37.800 --> 02:00:39.920 and did the labor. But it did not cost her 2339 02:00:40.039 --> 02:00:41.119 five thousand dollars. 2340 02:00:41.359 --> 02:00:43.800 Okay, why is she saying it cost her forty. 2341 02:00:43.600 --> 02:00:45.560 Eight hundred forty eight hundred. 2342 02:00:46.720 --> 02:00:48.760 I'm not sure why she's saying that it didn't cost 2343 02:00:48.760 --> 02:00:50.560 her forty eight hundred dollars? 2344 02:00:51.159 --> 02:00:57.399 What did What did it cost her? 2345 02:00:58.800 --> 02:01:00.319 I would have to get to. 2346 02:01:00.279 --> 02:01:02.439 Okay, I'll never mind if you can't do it now, 2347 02:01:02.479 --> 02:01:05.119 that's fine, Linda, Listen, We're just trying to get to 2348 02:01:05.159 --> 02:01:05.800 the bottom of this. 2349 02:01:05.880 --> 02:01:06.960 Okay. 2350 02:01:06.680 --> 02:01:11.239 So you know you got a dealer who got an engine. 2351 02:01:11.359 --> 02:01:13.960 They sent a replacement. I mean, it's not like they're 2352 02:01:13.960 --> 02:01:16.479 ghosting you. We just need to figure out something here 2353 02:01:16.520 --> 02:01:21.800 because if their installation, if it did damage to the turbo, 2354 02:01:22.279 --> 02:01:24.439 I don't think you should have to burn that cost. 2355 02:01:25.039 --> 02:01:27.560 I mean, but I don't know. He's got to look 2356 02:01:27.600 --> 02:01:28.000 into it. 2357 02:01:28.039 --> 02:01:31.399 We just he's really we cold called him, Okay, so 2358 02:01:31.439 --> 02:01:33.880 he was kind enough to come on. He'll look into it, 2359 02:01:34.159 --> 02:01:36.159 and then guy, we would love to call you back 2360 02:01:36.199 --> 02:01:37.840 and we can do it off the air. If you want, 2361 02:01:37.680 --> 02:01:40.720 but we're just trying to find a solution for her. 2362 02:01:41.159 --> 02:01:43.439 And if you could dig out that invoice on how 2363 02:01:43.479 --> 02:01:46.000 much he paid for that engine, it would really help us. 2364 02:01:46.560 --> 02:01:46.880 Yeah. 2365 02:01:46.960 --> 02:01:50.119 No, absolutely, And I have been in communication with Linda, 2366 02:01:50.600 --> 02:01:54.000 as has my general manager and my used car manager 2367 02:01:54.600 --> 02:01:57.720 and my service manager. So he we're very familiar with 2368 02:01:57.760 --> 02:02:03.159 the situation and the the install and all of that. 2369 02:02:03.279 --> 02:02:06.640 Okay, So Linda, just let's let's give him a little 2370 02:02:06.680 --> 02:02:09.399 while to look this up and maybe you can give 2371 02:02:09.439 --> 02:02:13.760 him we can reconnect on Monday, okay, Linda. Hey, Kachina, 2372 02:02:13.800 --> 02:02:15.640 would you make a note of that please for Linda. 2373 02:02:15.920 --> 02:02:17.119 We got more right after this. 2374 02:02:21.760 --> 02:02:25.000 Go with a sure thing Denver's Best roofer Excel Roofing 2375 02:02:25.119 --> 02:02:25.680 dot com. 2376 02:02:25.720 --> 02:02:27.760 You don't pay a cent until you're content. 2377 02:02:31.119 --> 02:02:34.680 Time for an insurance checkup, free, no obligation comparison call 2378 02:02:34.800 --> 02:02:38.119 Compass Insurance paying too much your coverage at dozens of 2379 02:02:38.119 --> 02:02:41.079 insurance companies find out now three O three seven seven 2380 02:02:41.079 --> 02:02:43.880 to one help. You'll think you're his only customer when 2381 02:02:43.880 --> 02:02:46.359 you choose Frank durand the real estate Man dot com 2382 02:02:46.399 --> 02:02:49.520 to list your home with Remax Alliance three oh three 2383 02:02:49.600 --> 02:03:02.520 nine two zero sixteen twenty two. Hi Tom Martino, your 2384 02:03:02.640 --> 02:03:06.399 trouble shooter three zero three seven one three talks seven 2385 02:03:06.399 --> 02:03:09.880 one three eight two five five. So now we're back 2386 02:03:09.960 --> 02:03:15.560 to Ava. So Ava dealt with Eagle Automotive and Kevin 2387 02:03:16.640 --> 02:03:18.399 trying to get to the bottom of her story. 2388 02:03:18.479 --> 02:03:22.159 Bottom line is what do you think she she she 2389 02:03:22.199 --> 02:03:26.840 took her surrento in. She bought this used engine fifty 2390 02:03:26.840 --> 02:03:27.359 eight hundreds. 2391 02:03:27.399 --> 02:03:30.720 Basicly, the motor is defective, you know from jump. But 2392 02:03:31.960 --> 02:03:34.840 what the warrant is is terrible. I've never seen a 2393 02:03:34.840 --> 02:03:37.640 part's only warranty and then a cap on top of that. 2394 02:03:38.239 --> 02:03:38.479 Never. 2395 02:03:38.720 --> 02:03:40.920 But she didn't explore it beforehand. 2396 02:03:41.079 --> 02:03:44.880 No, I mean, unfortunately, now I don't know anything about 2397 02:03:44.960 --> 02:03:46.640 Eagle Transmission and Diesel. 2398 02:03:47.439 --> 02:03:49.560 They're in Parker. I don't know about them. Ava. 2399 02:03:49.640 --> 02:03:52.479 Do you know, I mean, really, do you feel her 2400 02:03:52.920 --> 02:03:55.880 good people? Or do they seem I mean, tell me 2401 02:03:55.920 --> 02:03:58.319 what your impressions are. How did you find them? 2402 02:03:59.520 --> 02:04:01.960 Well, found them through a car that is ended the 2403 02:04:02.000 --> 02:04:05.199 mail and basically they're offering you a free second opinion. 2404 02:04:05.319 --> 02:04:07.880 So I don't know. Maybe they have the track record 2405 02:04:07.920 --> 02:04:10.439 of doing this, but I just feel that this is 2406 02:04:10.720 --> 02:04:14.239 a really unjust situation, particularly when he's telling me. 2407 02:04:14.800 --> 02:04:17.600 I would feel weird too if I had an engine 2408 02:04:17.600 --> 02:04:21.039 put in a month earlier or two months earlier, and 2409 02:04:21.079 --> 02:04:23.720 I penned fifty eight hundred bucks, and now they're telling 2410 02:04:23.760 --> 02:04:27.640 me it needs all this stuff. I mean, I mean, well, 2411 02:04:27.680 --> 02:04:31.199 they're not saying but see Kevin, they are not denying. 2412 02:04:30.760 --> 02:04:32.720 Her the warranty. They're just saying that she has to 2413 02:04:32.720 --> 02:04:33.319 pay labor. 2414 02:04:33.600 --> 02:04:36.720 But it's just a warranty. That's it's a lose lose 2415 02:04:36.720 --> 02:04:38.960 for the customer. That a win win for him. He 2416 02:04:39.039 --> 02:04:40.119 never has to pay anything. 2417 02:04:40.239 --> 02:04:42.520 But she knew it. It was on her invoice. 2418 02:04:43.960 --> 02:04:44.680 You know what. 2419 02:04:45.560 --> 02:04:49.760 No, the way he presented it, he made it believable 2420 02:04:49.800 --> 02:04:52.199 is that it will have a one year warranty. You 2421 02:04:52.199 --> 02:04:54.680 know your car will be in good running condition. All 2422 02:04:54.720 --> 02:04:56.880 I wanted to do was all this vehicle. 2423 02:04:58.199 --> 02:05:02.680 Right, Okay, okay, but it under warranty. The labor's not included. 2424 02:05:02.800 --> 02:05:06.880 I know that sucks. But they are going to replace 2425 02:05:06.960 --> 02:05:08.520 the parts? Am I right on that? 2426 02:05:10.279 --> 02:05:12.920 Yes? But he says it doesn't cover all the parts. 2427 02:05:12.920 --> 02:05:14.960 Is it's exceeded the as the capit? 2428 02:05:15.079 --> 02:05:17.600 Oh, there's no. No. In addition to the parts, there's 2429 02:05:17.600 --> 02:05:18.880 a cap that does suck. 2430 02:05:19.640 --> 02:05:21.239 Just kind of curious. What year is it. 2431 02:05:22.399 --> 02:05:25.560 Well, it's a two thousand and nine Tia Sorrento. So 2432 02:05:26.159 --> 02:05:31.359 when they originally quoted the price of under five between 2433 02:05:31.399 --> 02:05:33.880 four and five thousand, I was willing to do it 2434 02:05:34.000 --> 02:05:36.119 based on a friend's judgment on what I could sell 2435 02:05:36.119 --> 02:05:39.279 it for. But this doesn't make any sense. 2436 02:05:39.279 --> 02:05:41.079 I'm not sure you should put any more money in it. 2437 02:05:42.000 --> 02:05:45.000 No, I can't. I can't sell it for a thousand dollars. 2438 02:05:45.079 --> 02:05:47.760 And I looked at my invoice. I paid five nine 2439 02:05:48.159 --> 02:05:51.520 dollars to have a good car that's running. And now 2440 02:05:51.560 --> 02:05:53.680 he wants to know the thirty three How long has that. 2441 02:05:53.600 --> 02:05:55.079 Car been sitting around. 2442 02:05:54.760 --> 02:05:57.520 By the way, Oh, for a couple of years. 2443 02:05:57.600 --> 02:06:01.159 Okay, so now for her to get it running, you 2444 02:06:01.199 --> 02:06:02.640 have to spend another three grand. 2445 02:06:04.239 --> 02:06:06.800 No, he brought it down to let's see, he's going 2446 02:06:06.880 --> 02:06:09.319 to drop his labor down to twenty eight hundred, so 2447 02:06:09.439 --> 02:06:12.880 close to three cawn. It's a ridiculous. 2448 02:06:15.319 --> 02:06:15.760 Okay. 2449 02:06:16.359 --> 02:06:19.560 Can you call in Scott, Scott, call in man. He 2450 02:06:19.800 --> 02:06:23.199 just said this is different than the story he got. 2451 02:06:24.000 --> 02:06:27.760 Well, it's in the same story all the time. I mean, 2452 02:06:27.840 --> 02:06:30.720 it's real simple. Maybe though he didn't understand some of 2453 02:06:30.760 --> 02:06:31.279 the facts. 2454 02:06:31.279 --> 02:06:36.359 But well, he's listening to this. Okay, I'd like him 2455 02:06:36.399 --> 02:06:41.840 to call. I'd like him to call, but listen. All 2456 02:06:41.880 --> 02:06:46.600 I can say is, I don't know. I don't know 2457 02:06:46.600 --> 02:06:48.800 what to do. I mean, she she walked into it. 2458 02:06:48.800 --> 02:06:49.880 It's on her invoice. 2459 02:06:50.119 --> 02:06:53.560 You can't force him to fix it just because. I mean, 2460 02:06:53.600 --> 02:06:56.159 but what about the used engine to begin with? Where 2461 02:06:56.640 --> 02:06:58.920 why would it have all this trouble in the beginning. 2462 02:07:00.239 --> 02:07:02.479 It's hard to tell, but I mean that's why there's warranties, 2463 02:07:02.520 --> 02:07:05.600 because there are problems with parts on occasion. But like 2464 02:07:05.640 --> 02:07:08.279 I said, that's that's the scourious warranty I've ever heard of. 2465 02:07:11.000 --> 02:07:12.960 You know, look at ava. 2466 02:07:13.199 --> 02:07:15.840 You may not want to hear this, but if you 2467 02:07:15.960 --> 02:07:17.960 think you're in the right, you go to small claims 2468 02:07:18.000 --> 02:07:20.960 court and sue them for this, but you're going to lose. 2469 02:07:21.119 --> 02:07:25.399 I mean, it's a technicality. It's like you bought something 2470 02:07:26.039 --> 02:07:29.439 and you got what you bought and it sucks. 2471 02:07:29.560 --> 02:07:32.239 It really does. I mean, I mean it really does. 2472 02:07:32.399 --> 02:07:35.279 Who would expect how many miles on this used engine? 2473 02:07:35.319 --> 02:07:40.520 Did they say, Well, that is the timing chain area 2474 02:07:40.840 --> 02:07:41.960 for some engine. 2475 02:07:41.640 --> 02:07:44.319 That's one hundred thousand on most Okay, yeah, that's not 2476 02:07:44.880 --> 02:07:46.560 that wouldn't be concerned with the mileags. 2477 02:07:46.560 --> 02:07:49.600 But are we sure they're telling you the truth on 2478 02:07:49.680 --> 02:07:50.279 what it needs? 2479 02:07:51.600 --> 02:07:52.079 I don't know. 2480 02:07:52.800 --> 02:07:55.840 Well, is your car immobile at their place? You can't 2481 02:07:55.920 --> 02:07:56.520 drive it. 2482 02:07:57.520 --> 02:08:01.920 But they haven't completely taken apart. At this point, I 2483 02:08:02.000 --> 02:08:03.560 don't know what to do. Do I throw it out 2484 02:08:03.600 --> 02:08:07.600 of there? I can't sell it for a thousand dollars 2485 02:08:07.840 --> 02:08:09.960 and according to them, it's going to take Well, he'll 2486 02:08:10.000 --> 02:08:12.079 drop the price down to twenty eight hundreds to have 2487 02:08:12.159 --> 02:08:15.079 it a working engine. I mean, how can he do it? 2488 02:08:15.199 --> 02:08:15.760 The customer? 2489 02:08:16.000 --> 02:08:17.560 Well, I don't know if they're doing it. 2490 02:08:18.079 --> 02:08:21.159 I don't think they purposely went out and found an 2491 02:08:21.199 --> 02:08:24.479 engine that was bad and put it in there. 2492 02:08:24.680 --> 02:08:26.439 They bought this warranty. 2493 02:08:26.479 --> 02:08:29.600 Now, granted, the warranty sucks, and I don't know why 2494 02:08:29.600 --> 02:08:31.960 they would do a warranty like that. I want to 2495 02:08:31.960 --> 02:08:34.239 wait for Deputy Dollar to call in hold on. I 2496 02:08:34.279 --> 02:08:37.479 want to get his perspective, Yvonne. I'll take you right 2497 02:08:37.479 --> 02:08:44.600 after this go with a sure thing Denver's Best roofer 2498 02:08:44.720 --> 02:08:47.640 Excel roofing dot com. You don't pay a cent until 2499 02:08:47.640 --> 02:08:54.119 you're content. Time for an insurance check up free no obligation. 2500 02:08:54.159 --> 02:08:57.960 In comparison, call Compass Insurance paying too much your coverage 2501 02:08:58.000 --> 02:09:00.640 at dozens of insurance companies find out now three all 2502 02:09:00.720 --> 02:09:03.199 three seven seven to one. Help You'll think you're his 2503 02:09:03.319 --> 02:09:05.960 only customer when you choose Frank durand the real estate 2504 02:09:06.000 --> 02:09:09.239 man dot com to list your home with Remax Alliance 2505 02:09:09.479 --> 02:09:21.199 three all three nine two zero sixteen twenty two. Hi 2506 02:09:21.520 --> 02:09:24.720 Tom Martino, your troubleshooter three all three seven one three 2507 02:09:24.760 --> 02:09:28.880 talk seven one three two five five. Yvonne, you have 2508 02:09:28.920 --> 02:09:31.479 a comment on open garages when I said I went 2509 02:09:31.520 --> 02:09:33.760 around and I would close my neighbor's doors. 2510 02:09:33.800 --> 02:09:34.760 What's going on with you? 2511 02:09:37.039 --> 02:09:40.600 Well, bless your heart, and it's all about pay it forward. 2512 02:09:41.520 --> 02:09:44.760 You've been in Denver a long time. I lost my brother, 2513 02:09:44.880 --> 02:09:48.079 his wife and their young their oldest daughter back in 2514 02:09:48.199 --> 02:09:51.760 nineteen eighty four because the garage door is open. Somebody 2515 02:09:51.880 --> 02:09:53.199 walked in and murdered them. 2516 02:09:53.239 --> 02:09:55.399 Oh my, the youngest. 2517 02:09:55.000 --> 02:09:58.880 Girl has been She lived, but she's kind of been 2518 02:09:58.880 --> 02:10:01.800 a wrecker. Whole life beca tram and the damage. 2519 02:10:01.920 --> 02:10:05.399 What a terrible story. Holy crap. 2520 02:10:05.680 --> 02:10:10.479 You know it's not about losing things, losing you can't replace. 2521 02:10:11.000 --> 02:10:14.000 Wow. So Yvonne was that in the news years ago. 2522 02:10:15.399 --> 02:10:19.600 Yes, it was that happened out in Aurora nineteen eighty four. 2523 02:10:20.079 --> 02:10:23.680 Nineteen eighty four, I would have been here. What was 2524 02:10:23.720 --> 02:10:25.720 the case called? I mean, if you don't mind talking 2525 02:10:25.720 --> 02:10:27.720 about it, what was it? 2526 02:10:27.800 --> 02:10:28.720 The hammer murders? 2527 02:10:28.880 --> 02:10:29.119 Oh? 2528 02:10:29.159 --> 02:10:33.159 My god, yes, yes, yes, yes, I remember that. I 2529 02:10:33.199 --> 02:10:36.359 didn't know someone lived. I didn't realize that. Do you 2530 02:10:36.399 --> 02:10:38.720 know I had heard a rumor. I had heard a 2531 02:10:38.800 --> 02:10:43.680 rumor that in some of the investigating they found the 2532 02:10:43.720 --> 02:10:48.520 imprint of what looked like I know this sounds barbaric, 2533 02:10:48.640 --> 02:10:50.960 but where he was leaning over hitting with a hammer, 2534 02:10:51.520 --> 02:10:53.720 they found an imprint of a belt buckle. 2535 02:10:54.920 --> 02:10:55.520 Is that right? 2536 02:10:58.439 --> 02:10:58.960 I think so? 2537 02:10:59.119 --> 02:11:02.319 I sports details out of my head. It was a 2538 02:11:03.000 --> 02:11:04.359 cat and he's in prison. 2539 02:11:04.640 --> 02:11:07.359 Yeah, and it wasn't the Broncos, and that was one 2540 02:11:07.359 --> 02:11:08.239 of the leads. 2541 02:11:09.359 --> 02:11:12.800 Anyway, God, this is terrible. Anyway, So did you raise 2542 02:11:13.439 --> 02:11:14.439 now was this your brother? 2543 02:11:14.479 --> 02:11:17.239 You said, yes, my middle brother. 2544 02:11:17.399 --> 02:11:18.520 Did you raise the girl? 2545 02:11:19.880 --> 02:11:20.000 Uh? 2546 02:11:20.680 --> 02:11:25.600 My mother did? Okay, So, but Vanessa is forty two now, 2547 02:11:26.199 --> 02:11:27.399 so she's off on her own. 2548 02:11:28.159 --> 02:11:29.840 Was she in the home when it happened? 2549 02:11:30.880 --> 02:11:31.199 Yes? 2550 02:11:31.760 --> 02:11:32.520 Does she remember? 2551 02:11:32.520 --> 02:11:35.000 You would have died if if my mom hadn't found 2552 02:11:35.159 --> 02:11:37.680 or the fire department had found her. When they did, 2553 02:11:37.760 --> 02:11:38.880 she would not have survived. 2554 02:11:38.960 --> 02:11:41.640 Did she remember it what happened? No? 2555 02:11:41.880 --> 02:11:45.239 She was only three. Oh, thank god she remembers nothing. 2556 02:11:45.800 --> 02:11:50.880 Holy wow again, bless you for doing that. 2557 02:11:51.119 --> 02:11:54.399 Yeah, yeah, for sure. And you're right, Vaughn, You're right. 2558 02:11:54.399 --> 02:11:58.640 It's way more It's way more important than bicycles and stuff. Uh, 2559 02:11:58.920 --> 02:12:03.119 Deputy Dollar, So Ava said, look, I have a warranty. 2560 02:12:03.239 --> 02:12:03.720 Shouldn't have? 2561 02:12:04.720 --> 02:12:06.960 I think her main argument, Dollar. 2562 02:12:08.319 --> 02:12:12.600 Is that she realizes the warranty now is labor only 2563 02:12:13.439 --> 02:12:16.000 and it has a cap on it. But she says, 2564 02:12:16.039 --> 02:12:19.119 shouldn't they have had a halfway decent engine to start with? 2565 02:12:19.479 --> 02:12:21.720 Did she make that argument with you? Did you call 2566 02:12:21.760 --> 02:12:22.880 the place? 2567 02:12:24.880 --> 02:12:28.920 Yeah, Tom, I talked to her. I think, you know, 2568 02:12:29.119 --> 02:12:33.760 like Ego Transmission is a shop that even Jeff picks 2569 02:12:33.840 --> 02:12:37.479 that these guys are pretty good people. I've been working 2570 02:12:37.560 --> 02:12:42.319 with a friend of hers, his name is Ted, and 2571 02:12:42.720 --> 02:12:47.600 I have not spoken with Ava, so okay, but really 2572 02:12:47.680 --> 02:12:51.000 and truly, at the end of the day, it's she 2573 02:12:51.119 --> 02:12:55.920 only had the parts warranty and not a labor warranty. 2574 02:12:55.960 --> 02:12:58.560 And in fact, they were going to call Ted or 2575 02:12:58.640 --> 02:13:02.840 I mean he was called Kevin yesterday and see how 2576 02:13:02.920 --> 02:13:05.439 much he would charge like to do this. 2577 02:13:07.039 --> 02:13:07.640 Disrepair? 2578 02:13:08.479 --> 02:13:13.840 It's the timing belt, and also they can yes, well 2579 02:13:13.920 --> 02:13:14.920 roughly would that cost? 2580 02:13:14.960 --> 02:13:17.520 Yeah, that's too vague. We need to get a little 2581 02:13:17.520 --> 02:13:19.760 more detail on it. Why didn't you just give her, 2582 02:13:19.800 --> 02:13:22.039 you know, just send her another motor and then pay 2583 02:13:22.039 --> 02:13:23.079 the labor to put that in? 2584 02:13:23.800 --> 02:13:27.479 Well, well, I think they that's what they want to do. 2585 02:13:27.600 --> 02:13:29.800 But no, they're trying to piece together in the motor 2586 02:13:29.800 --> 02:13:30.079 that we have. 2587 02:13:30.359 --> 02:13:33.720 Wait a minute, dollar, you're saying they would send another 2588 02:13:33.800 --> 02:13:35.479 engine if she pays the labor to. 2589 02:13:35.399 --> 02:13:35.840 Put it in. 2590 02:13:37.399 --> 02:13:38.319 That's what I've been told. 2591 02:13:39.439 --> 02:13:41.479 Well, that wouldn't be twenty eight hundred, would it? 2592 02:13:41.880 --> 02:13:42.560 No, it shouldn't be. 2593 02:13:42.720 --> 02:13:46.319 Well, I I don't know, Kevin. Did they call you yesterday? 2594 02:13:46.560 --> 02:13:47.760 No? I didn't get any calls. 2595 02:13:47.920 --> 02:13:49.479 What would you tell? What do you think it would 2596 02:13:49.479 --> 02:13:51.640 cost to install the engine? Approximately? 2597 02:13:51.680 --> 02:13:54.520 You know, between fifteen hundred and two grand? You know 2598 02:13:54.640 --> 02:13:55.119 typically you. 2599 02:13:55.199 --> 02:13:58.039 Know that might be dollar That might be an approach 2600 02:13:58.159 --> 02:14:01.239 to take. They send her another engine instead of fixing 2601 02:14:01.279 --> 02:14:03.960 this one with this, I don't know, unless they have 2602 02:14:04.079 --> 02:14:04.920 the choice not to. 2603 02:14:05.039 --> 02:14:08.039 I don't know ava would did they ever say they 2604 02:14:08.039 --> 02:14:11.039 would send another engine for you. 2605 02:14:11.079 --> 02:14:13.000 No, that was never et. 2606 02:14:12.920 --> 02:14:16.399 No, but that's something, listen, we ought to explore that. 2607 02:14:16.840 --> 02:14:20.119 Maybe Deputy Dollar ought to ask, look, guys, can we 2608 02:14:20.199 --> 02:14:23.600 get an engine since it's under warranty and then you 2609 02:14:23.640 --> 02:14:26.239 would save a ton of money getting an engine installed 2610 02:14:26.239 --> 02:14:29.119 than trying to repair the engine. 2611 02:14:29.479 --> 02:14:31.760 Could be it depends on what they want to charge 2612 02:14:31.800 --> 02:14:33.119 me for the new installation. 2613 02:14:33.479 --> 02:14:36.479 No, Kevin's saying it might be fifteen to eighteen hundred 2614 02:14:37.359 --> 02:14:41.159 Kevin here, So I mean, listen, that's one thing we 2615 02:14:41.279 --> 02:14:42.119 have to explore. 2616 02:14:42.319 --> 02:14:43.439 We have to take this break. 2617 02:14:44.279 --> 02:14:47.520 Go with a sure thing Denver's Best roofer Excel Roofing 2618 02:14:47.640 --> 02:14:48.239 dot com. 2619 02:14:48.279 --> 02:14:50.319 You don't pay a cent until you're content. 2620 02:14:53.640 --> 02:14:56.840 Time for an insurance check up free no obligation comparison 2621 02:14:56.960 --> 02:15:00.520 call Compass Insurance pay too much your coverage had dozens 2622 02:15:00.560 --> 02:15:03.279 of insurance companies find out now three all three seven 2623 02:15:03.279 --> 02:15:03.880 to seven to one. 2624 02:15:03.960 --> 02:15:04.199 Help. 2625 02:15:04.399 --> 02:15:07.039 You'll think you're his only customer when you choose Frank 2626 02:15:07.119 --> 02:15:09.560 durand the real estate Man dot com to list your 2627 02:15:09.600 --> 02:15:12.760 home with Remax Alliance three all three nine two zero 2628 02:15:12.840 --> 02:15:17.720 sixteen twenty two. 2629 02:15:18.399 --> 02:15:22.359 Hi Tom Martino, your troubleshooter three all three seven to 2630 02:15:22.359 --> 02:15:31.199 one three talk. Let's talk to Janet. What's happening with you? Janet? Janet, Hi, 2631 02:15:31.319 --> 02:15:32.800 what's what's going on? 2632 02:15:33.640 --> 02:15:36.279 Well, as we speak, I have a technician here who's 2633 02:15:36.359 --> 02:15:39.239 working on a whale in heating and cooling unit in 2634 02:15:39.279 --> 02:15:44.800 my uh condominium. And while he was installing the thermostat, 2635 02:15:45.840 --> 02:15:50.239 the motor started to smoke and is now fried. 2636 02:15:51.199 --> 02:15:55.319 Woah wait wait while he was working on the thermostat. 2637 02:15:55.640 --> 02:15:59.000 Yes, he had installed a thermist tack that thought everything 2638 02:15:59.159 --> 02:16:02.119 was good to go, turned it on. Who's starting to 2639 02:16:02.119 --> 02:16:04.359 put the numbers in and all of a sudden we 2640 02:16:04.479 --> 02:16:08.279 smell smoke and there's my living room is filled with smoke, 2641 02:16:08.640 --> 02:16:12.000 and he believes the motor is fried. 2642 02:16:12.520 --> 02:16:17.800 Okay, listen, I don't know what in a thermostat which 2643 02:16:17.880 --> 02:16:21.840 is low voltage, could burn up a motor. They're not 2644 02:16:21.920 --> 02:16:25.039 connected technically. I know it sounds like they are, but 2645 02:16:25.079 --> 02:16:29.000 they're not. Unless this is not a really old installation, right. 2646 02:16:30.359 --> 02:16:32.239 Yeah, these were installed fifty years ago. 2647 02:16:32.319 --> 02:16:34.559 Oh wait wait wait, okay, because they could have been 2648 02:16:34.639 --> 02:16:37.319 high voltage, Kevin, that could have been the old kind. 2649 02:16:38.159 --> 02:16:42.239 So wait a minute, I'm just trying to think this 2650 02:16:42.399 --> 02:16:46.079 technician is he saying it's coincidental. What is he saying? 2651 02:16:46.799 --> 02:16:49.879 He doesn't know. He works for a place called Mount 2652 02:16:49.879 --> 02:16:53.559 Mechanical that went bankrupt and now he independently does jobs 2653 02:16:53.600 --> 02:16:56.479 in this building. I don't even know if he's a licensed. 2654 02:16:56.399 --> 02:16:59.799 Oh god, so you have to figure out. Oh so 2655 02:16:59.879 --> 02:17:04.239 now what when? So the motor that for the blower 2656 02:17:04.360 --> 02:17:05.479 for both your air. 2657 02:17:05.319 --> 02:17:09.680 And your heat is out now right? Yeah? But is 2658 02:17:09.760 --> 02:17:12.600 this an individual unit for your condo? Did you say 2659 02:17:12.600 --> 02:17:13.319 it was a condo? 2660 02:17:13.840 --> 02:17:18.000 No, it's it's it's common property. Everyone has a heating 2661 02:17:18.000 --> 02:17:23.040 and air conditioning. They're a stack. That's a twenty story comminium. 2662 02:17:23.200 --> 02:17:24.920 I get it. But you each have your own in 2663 02:17:25.000 --> 02:17:27.000 your own room, in your own. 2664 02:17:27.040 --> 02:17:29.200 But it's connected to all the others. 2665 02:17:29.840 --> 02:17:32.520 It's no, I don't get what you're saying. It's connected 2666 02:17:32.559 --> 02:17:33.280 to all the others. 2667 02:17:34.040 --> 02:17:37.559 Well if mine is individually controlled. But the heat, the 2668 02:17:37.680 --> 02:17:40.719 pipes come from down in the basement of the building, 2669 02:17:41.440 --> 02:17:44.639 the heating and cooling, the chillers, and we all share 2670 02:17:45.079 --> 02:17:47.079 the same water that goes through the pipe. 2671 02:17:47.479 --> 02:17:49.719 You all share the same blowers. 2672 02:17:49.959 --> 02:17:55.639 No, no, you each have your own blowers or air movers, right, yes, okay, No, 2673 02:17:55.760 --> 02:17:56.200 I get it. 2674 02:17:56.239 --> 02:17:57.280 That is an old system. 2675 02:17:57.360 --> 02:18:02.200 So the central you have sent heating and air but 2676 02:18:02.440 --> 02:18:07.079 it's individually, but your air movers move it through your place. 2677 02:18:07.879 --> 02:18:08.239 Correct. 2678 02:18:10.000 --> 02:18:12.559 Oh this is a highly specialized Oh this is going 2679 02:18:12.600 --> 02:18:15.840 to be terrible. So what were you asking if someone 2680 02:18:15.879 --> 02:18:16.920 knows how to service that? 2681 02:18:18.040 --> 02:18:21.000 Well, I think there might be somebody else who does this. 2682 02:18:21.079 --> 02:18:22.319 Gentleman has been doing it. 2683 02:18:22.399 --> 02:18:25.920 Here's the problem. You're going to have a big problem 2684 02:18:26.000 --> 02:18:28.680 trying to find someone who will service a condo like that, 2685 02:18:29.360 --> 02:18:32.280 because most of the ones we have don't do that. 2686 02:18:33.479 --> 02:18:36.479 Holy crap. Hold on a second. We got to give 2687 02:18:36.479 --> 02:18:38.079 this some thought. I don't know what to tell her. 2688 02:18:38.120 --> 02:18:39.040 We're going to figure it out. 2689 02:18:39.120 --> 02:18:39.479 Hold on,