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Speaker 1: It was one of the greatest love stories of my life.

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My nearly thirty four years with Ernie the Blue Crown Conyer.

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We were both called to learn life by way of studying.

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A collection of trees, the lyrics from Ernie's forest. You

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can find them all on arrow dot net A r

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oe dot net. You can find them on the podcast

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four Stories, the Choice and View from the writing instrument.

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Get to know Ernie while you're enjoying your exploration Aro

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dot net A r r oe dot net. I'm always

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asking questions. The reason why is because the fund begins

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when you start researching for answers such as how far

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into a brand new year do people go before giving

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up on that new diet or workout plan? Plus, when

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consumers return items to retail stores, isn't that a power

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play they're trying to win? My name is Ero. I'm

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a daily writer, is Wolf. I stand on the sidelines

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and do nothing but watch, listen, study, then activate. I

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happen to call it the daily Mess, a chronological walk

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through an everyday world. Yeah, this is what I write

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in the morning as a receiver of thoughts and ideas.

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We as people tend to throw things to the side

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because we think we're going to deal with it later on. Well,

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when a subject arrives inside of me, I know it's

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time to dig in. It's still keeping that daily journal,

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but by doing the research, the picture becomes clearer. This

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is the daily mess. How far into a brand new

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year do most people go before giving up on a

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new diet or workout plan. Well, research is not a fiber.

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All too often the truth it hurts. But before you

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hit Amazon buy a bunch of workout clothes or the

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newest running store to get some shoes, know that your

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resolution for the brand new year to eat better and

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work out will probably last about seven to ten days.

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If you're lucky. Motivation is high, gyms are packed, you've

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got structure in your diet plan, and the scale is

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showing ooh I lost one pound. Yes, this is it right.

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Then comes week number two. Things change, especially your body.

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It starts to ache, hunger, and time pressure. Nearly thirty

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percent of those whose resolutions at the end of the

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year and endo the beginning, that resolution of eating better

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and working out has already faded out of sight. Now

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get this, I didn't know this. The second Friday of

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every month of January is looked upon as being quitter Friday.

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At that point, fourteen days in, sixty percent of those

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who wanted a healthier life have stopped. Gyms begin to

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thin out by the thirty first day of January. In fact,

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only twenty percent of those who wanted to change in

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the new year have continue moving forward. So why is

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it that we quit so early? Well, it's because the

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majority of us it's all or nothing. If I don't

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give it my all, you ain't getting nothing. Overly aggressive

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will power, fatigue, and the uncomfortable truth when you look

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at yourself in the mirror and you go, I forget it.

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Forget it. So here's the thing. Don't buy into a system.

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Your best investment is in motivation. Figure out how you're

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going to motivate yourself on a daily basis. It's not

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that big of a chore. It's something to walk into,

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but you can get around it. In fact, you can

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see through it. We just got to figure out how

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to get through it. Coming up next, consumers who bring

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things back to retail stores. Do you see it as

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a power play on behalf of the consumer? Hey, welcome

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back to the daily mess. When consumers return unused items

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or lightly use problems to retail stores. Is that a

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power player? Are they trying to get the one up

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on Corporate America? Well, those in customer service might think so.

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The customer is always right, right, I don't think so.

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Only sometimes it's connected to the consumer trying to get

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the upper hand. Most returns at a retail store are

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practical but not psychological. Did you hear me on that

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it's practical, not psychological. But it's pretty clear that it

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can easily escalate to a power move. So when does

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it turn into a power move when it now includes territory?

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It's less about the product and more about the control,

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the validation, and the status. We have become this wild

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ass generation that buys all day on Amazon dot com,

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Walmart dot com. We go to those websites and bye

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bye bye bye bye bye bye, try it then send

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it back. That shopping attitude has spilled over to grocery

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stores and other retail outlets that feature tools and products

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that we think we need in that moment of now.

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Or we buy it, use it and think I'll never

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use it again, so we take it back. Why because

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we got the receipt. Consumers are really good at creating inconvenience.

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Where did you buy this product at? I don't remember,

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So when did you buy this product? I don't know,

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maybe a month ago, two months ago, I don't have

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my receipt. Demanding exceptions and failing to respect time really

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does limit everything that's taking place at that retail store.

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But most companies will say, that's okay, we'll take care

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of you. I got your back. It's gotten so bad

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at some stores that they're now charging extra fees to

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put the stuff back up on the shelf. How do

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you feel about that, knowing that you're probably one of

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them that created this. I'm Errol, and that's the daily mess.