Speaker 1: Yeah, ripped up news. You need that so you don't
Speaker 1: have come running. Just as fast as we can.
Speaker 2: Shooter's gonna help come.
Speaker 3: Man, This is the Troubleshooter Show. Now, Tom Martino, Hi.
Speaker 4: Tom Martino here, Welcome to the show. Three oh three
Speaker 4: seven one three talk seven one three eight two five
Speaker 4: five on my wide shot here for my streaming morons
Speaker 4: on YouTube, Facebook, flunkies and everyone else tuning in on
Speaker 4: the video portion. I have Michael O'Malley with me from
Speaker 4: PETROLLI roofing out of Colorado Springs, and uh.
Speaker 5: I'm gonna welcome him.
Speaker 4: And then we're talking about life, liberty and the pursuit
Speaker 4: of happiness. We're talking about solving problems. I'm gonna get
Speaker 4: right to the phones. But one thing that I was
Speaker 4: going to talk about today and then Mike and I
Speaker 4: were just discussing it off the air, and I don't
Speaker 4: know what we're going to do about it or where
Speaker 4: it's going. And it's really a mixed bag. But the
Speaker 4: bottom line is, I don't know how people are dealing
Speaker 4: with expenses now. It affects everyone. I don't care how
Speaker 4: much money you make, you still are affected because if
Speaker 4: you make a lot of money. You still you want
Speaker 4: to keep a lot, you want to you have needs,
Speaker 4: you want to retire, maybe travel, And the bigger your
Speaker 4: nut is to crack. That's the expression for what you
Speaker 4: need just to get by. The harder it is to
Speaker 4: do that. And so many people that are in the
Speaker 4: higher income brackets may not. They although they feel the pain,
Speaker 4: they don't feel the pressure. They feel the pain, not
Speaker 4: the pressure. And it is really getting to be outrageous
Speaker 4: how things are being priced, and there's no one fault.
Speaker 4: But I almost believe some of it's exaggerated. I'm not
Speaker 4: talking about you know what you're going to hear corporate greed,
Speaker 4: although some of that does come into it. But I
Speaker 4: think what happens is this, This is my assessment what
Speaker 4: I believe. I don't have hard, cold, hard facts, but
Speaker 4: with the tolerance level for pricing in a home, for
Speaker 4: maintaining your home, the tolerance level for everything from paving
Speaker 4: to painting, to roofing, to appliances to HVAC, plumbing, electrical sewers,
Speaker 4: name anything on the home, anything, floor coverings, anything, our
Speaker 4: tolerance in pricing is at a certain level until we're jolted.
Speaker 4: And I believe COVID did a lot of jolting. COVID
Speaker 4: did a lot of jolting because because it shut down
Speaker 4: supply lines, it reduced inventories around the world, and it
Speaker 4: made us more tolerant for waiting and more tolerant for
Speaker 4: more expensive because again the supply chain was cut short
Speaker 4: and when demand outweighs, supply prices go up. And then
Speaker 4: add to that the government spending, which added to the
Speaker 4: supply of money, which added to inflation, therefore more expenses.
Speaker 4: I believe that our tolerance as people have been we
Speaker 4: have been conditioned. So we used to have a low tolerance.
Speaker 4: Now we have a higher tolerance because we're saying, oh, yeah,
Speaker 4: you know, supplies and this and that, and we've come
Speaker 4: to accept some of it now because we've come to
Speaker 4: accept some of it. I believe, and look, I talk
Speaker 4: to more consumers than anyone. There's not a person in
Speaker 4: the world that directly talks to more consumers. Oh, we
Speaker 4: have departments and customer service and government agencies that talk
Speaker 4: to consumers, but individually, I talk to more consumers in
Speaker 4: a year than anyone. I communicate with more consumers than anyone, emails, texts,
Speaker 4: voicemails on the show, more than anyone.
Speaker 5: I don't care.
Speaker 4: There's no one that talks to more or directly to
Speaker 4: more businesses directly. Now, you might have a roofing supplier
Speaker 4: that talks to Michael Mallley here, and he talks to
Speaker 4: dozens of roofers, but that's all he talks to. Right.
Speaker 5: Then you might have somebody who talks to other people.
Speaker 4: But as far as an array of businesses, no one
Speaker 4: talks to more vary businesses than I do in a year.
Speaker 4: So I have the intel from discussing things with more
Speaker 4: consumers and more businesses than any individual. Okay, my array
Speaker 4: of people I talk to. I'm not saying there's not
Speaker 4: people or agencies or companies that do it. But as
Speaker 4: an individual, it's all up in here, and I'm going
Speaker 4: to tell you something, and I'm not saying it's evil
Speaker 4: or bad or anything. I'm just going to state of fact.
Speaker 4: Companies are taking advantage are a higher tolerance. They're socking
Speaker 4: it to us. They know that we expect higher prices,
Speaker 4: and they're cashing in on it for higher profits. Now
Speaker 4: I don't mean normal profits like they normally have. I
Speaker 4: mean higher proportion of profits, not lower. And I don't
Speaker 4: care how companies cry the blue O. They're making out
Speaker 4: like bandits because of it. Okay, not all of them,
Speaker 4: but a good number of companies all over the country
Speaker 4: are taking advantage. Now it's legal.
Speaker 5: You know.
Speaker 4: I've always said, like on my referral list, I don't
Speaker 4: control pricing.
Speaker 5: I don't.
Speaker 4: And here's the problem. When you have pricing done the
Speaker 4: way it is, it's not like you can shop around
Speaker 4: and find appreciably cheaper stuff. So you're not led to
Speaker 4: believe they're taking advantage because they're all kind of priced
Speaker 4: in that cluster. Just like with airfares. Well, if you
Speaker 4: get a deck built, landscaping, HVAC roofing, roofings a little
Speaker 4: strange animal in Colorado because most roofings paid by insurance,
Speaker 4: so we don't hear a lot of price complaints. But
Speaker 4: you have these clusters of businesses and they're all kind
Speaker 4: of silently wink. I'm not going to undercut the industry.
Speaker 5: You don't undercut the industry. We'll all make money.
Speaker 4: It's got to stop, because I believe profit's wonderful. I
Speaker 4: believe making money is wonderful. I believe gouging people and
Speaker 4: taking advantage of their tolerances is wrong. I don't think
Speaker 4: it's illegal. I think it's wrong. I just think it is.
Speaker 4: There are companies that, if they can get away with it,
Speaker 4: and we found them trying, that would charge nine thousand
Speaker 4: dollars to replace a toilet nine thousand dollars. Now, how
Speaker 4: is someone to know if that's a high price or
Speaker 4: a low price, other than it's expensive. We have found
Speaker 4: furnace HVAC. That's furnace and air in some houses forty
Speaker 4: thousand dollars unless you live in a giant mansion like
Speaker 4: Downton Abbey. If you spent forty thousand dollars on heating
Speaker 4: it and air, and I don't give a good goddamn
Speaker 4: where you bought it. If it's someone from the referral list,
Speaker 4: they did you wrong. Now I am at a point
Speaker 4: in my career now where I don't care who I
Speaker 4: call down. And actually I've always been like that, but
Speaker 4: more so now I don't care if you spent forty
Speaker 4: thousand dollars on heating and air unless there is something
Speaker 4: extraordinary about it. Now there could be okay, like the
Speaker 4: hybrids with electric and gas and high efficiency and different
Speaker 4: kinds of combinations.
Speaker 5: I'm not sure if Mark's tuned.
Speaker 4: On today if he's your man. But Mark, we've talked
Speaker 4: about this, and I'm just going to say it. There
Speaker 4: are people being ripped off and it's not an illegal
Speaker 4: ripping off. They're taking advantage of people, and I don't
Speaker 4: know what to do about it because I thought, what
Speaker 4: if I put out a range of pricing that's not
Speaker 4: really fair? And I'm going to tell you why If
Speaker 4: I say, a furnace and air conditioner or a roof again, roofs,
Speaker 4: a weird category, a siding, a deck, something should cost
Speaker 4: in this range, they may not find it in that
Speaker 4: range because the industry as an industry, although there's no
Speaker 4: one in there saying I'm going to be a liar
Speaker 4: and a cheater and a rip off because they're not.
Speaker 4: But they're all doing that pricing thing. They're all doing
Speaker 4: that pricing thing above way above what was normal and
Speaker 4: way above what they need to be. Now someone's going
Speaker 4: to say, how dare you tom say what it needs
Speaker 4: to be?
Speaker 1: Well?
Speaker 4: I get that. What's wrong with someone wanting to make
Speaker 4: a return on their investment? Okay, because in business people
Speaker 4: look at ROI what that means is the amount of
Speaker 4: money you invest you want to get a return on
Speaker 4: because if you can take one thousand dollars and you
Speaker 4: put it in a treasury bill and you can make
Speaker 4: six percent five and a half six, obviously, why would
Speaker 4: you take the risk of.
Speaker 5: A business unless you make more than that?
Speaker 4: Right, So, if you can go in the stock market
Speaker 4: in an SMP fund and you can make if you
Speaker 4: really select some good stocks and just ride it out
Speaker 4: and have the time horizon, you can make twenty eight
Speaker 4: or thirty percent.
Speaker 1: You can.
Speaker 4: I don't care what you say. The stock market has
Speaker 4: its benefits for those who know how to do it
Speaker 4: and aren't stupid and crazy, and the ones who have
Speaker 4: a big enough time horizon. But to get into business
Speaker 4: you have to have the reason, which is a return
Speaker 4: on investment. That doesn't mean buying yourself a job. So
Speaker 4: if I start an HVAC company or a plumbing company
Speaker 4: or a landscaping company, I don't want to just make
Speaker 4: enough to make me a wage. I can go work
Speaker 4: for someone for that and not have all the responsibility.
Speaker 5: Right.
Speaker 4: So, in addition to a wage, what a company does
Speaker 4: is they look at all their product costs and all
Speaker 4: their overhead and their wages. Okay, so you got people.
Speaker 4: You got parts, and you have overhead, and you add
Speaker 4: all that up, and if you put one thousand dollars
Speaker 4: in and you are only buying yourself a job, that's
Speaker 4: not a good investment. So they want to make money.
Speaker 4: So what is the acceptable? I'm not the one to
Speaker 4: tell you that ten percent, twenty percent, thirty percent, forty percent,
Speaker 4: fifty percent, sixty percent.
Speaker 5: Well, I want to tell you something.
Speaker 4: There are some private equity firms now going out taking
Speaker 4: over companies, and do you know what they want to
Speaker 4: make eighty percent on their money? Sixty to eighty percent
Speaker 4: on their money. Now, no matter how you look at that,
Speaker 4: it is that much above after paying all expenses, all
Speaker 4: overhead and all wages. Should companies make profit? Of course
Speaker 4: they should. Am I going to be the one to
Speaker 4: limit them?
Speaker 6: No?
Speaker 4: But I believe the marketplace needs to. And I believe
Speaker 4: if there are companies out there, instead of struggling to
Speaker 4: beat the living crap out of people to get the
Speaker 4: most expense you can out of them once, maybe or twice,
Speaker 4: how about offering such a value that you do the
Speaker 4: volume and kick the living crap out of the higher
Speaker 4: ones and just stay like that. There's a possibility you
Speaker 4: will get more return on your dollar. But listen again,
Speaker 4: I'm done preaching. But I have seen more complaints about
Speaker 4: pricing and lack of value now than ever before. And
Speaker 4: it's not all COVID's fault. It's not all lack of
Speaker 4: supply chain fault, it's not all the fault of the
Speaker 4: government or inflation. Some of it is just down write
Speaker 4: greed and taking advantage of consumers. So my new thing
Speaker 4: is this, even though I can't control pricing, I'm going
Speaker 4: to tell you if I think is ridiculous, and then
Speaker 4: eventually maybe we beat the hell out of businesses enough
Speaker 4: where they start maybe wanting to be competitive instead of
Speaker 4: wink wink. Let's get as much as we can from
Speaker 4: these a holes and see what we can. Then we'll
Speaker 4: sell to a private equity company and then we'll move.
Speaker 5: On with our millions.
Speaker 4: You know, I know I sound maybe a little like
Speaker 4: Bernie Sanders, and I don't mean to. I want people
Speaker 4: to make money, But there's a certain degree that you
Speaker 4: have to ask yourself. Is a forty thousand dollars furnace
Speaker 4: and air system really? Come on?
Speaker 5: Do you think do you think that's an exaggerated quote?
Speaker 4: Mark? Is that an exaggerated quote. No, I had a
Speaker 4: quote that high. Yeah, yeah, yeah, I'm.
Speaker 7: Gonna tell you it's really you just just to throw
Speaker 7: this out there, man, I'm not trying to poo poo.
Speaker 7: You're well, go ahead, Mark, No, no, go ahead. But
Speaker 7: I honestly, I think the market makes itself. There's companies
Speaker 7: that are higher. Then you have a company like Europlumbing
Speaker 7: or Master Services that do go in. The owner might
Speaker 7: make the same dollar amount, but he's never going to
Speaker 7: make that same margin. So they do do it on
Speaker 7: volume right now. But I don't have any issue with
Speaker 7: long as it's upfront and the pricing's explained and everything's there. Now,
Speaker 7: there is a point that you could call it gouging,
Speaker 7: But for the general most generally companies aren't that crazy. No, well, Mark,
Speaker 7: I can't imagine the government or anybody else getting involved
Speaker 7: in I'm.
Speaker 4: Asking to get there. The hell I'm not asking, you know.
Speaker 4: Here's what I'm saying, Okay, And when they are present
Speaker 4: at a price up front, I am saying, how do
Speaker 4: they know that's a good price or a bad price?
Speaker 4: They don't all around and get Yeah, but even if
Speaker 4: they call around, here's the unfortunate part. As I said,
Speaker 4: you got the wink wink. They're calling around and they're
Speaker 4: getting relatively the same prices. That's why someone has to
Speaker 4: step out and start thinking value.
Speaker 7: Let me just say this, I want to bring up
Speaker 7: a perfect example, and you tell me if you think
Speaker 7: this is gam I.
Speaker 4: Gotta take a break and I want you to bring
Speaker 4: up the example. But listen, callers, I promise I'll get
Speaker 4: to you. But I'm really pissed off because I feel
Speaker 4: for people. I feel for myself. I think there's there's
Speaker 4: plenty of money to be made, but there's there's got
Speaker 4: to be something I don't know. There's got to be
Speaker 4: some reason, and not just giant profits.
Speaker 5: We have more coming up.
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Speaker 4: Time for an insurance checkup free, no obligation. In comparison,
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Speaker 4: seven to one help. You'll think you're his only customer.
Speaker 4: When you choose Frank durand the real estate Man dot
Speaker 4: com to list your home with Remax Alliance three oh
Speaker 4: three nine two zero sixteen twenty two. Hi Tom Martino
Speaker 4: here three O three seven to one three talks seven
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Speaker 4: greatest water, the lowest prices. Now that's value of fourteen
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Speaker 4: five five four waterpros dot net. Hey, let's go to David,
Speaker 4: who has this sounds weird something about puppies. What's going on, David,
Speaker 4: what's happening?
Speaker 8: Well, good morning, calm, nice for you to call him.
Speaker 4: What's happening man, what's going on?
Speaker 6: Well, we have this little puppy that we went to
Speaker 6: the dove shelter off Quebec and the Mblands and.
Speaker 4: You adopted a puppy.
Speaker 6: Yeah, she was a one year old puppy. And yeah,
Speaker 6: when when we went down there, we filled out the
Speaker 6: papers and everything and yeah, you know, and they had
Speaker 6: a microchip put in her and all this stuff. You know.
Speaker 6: So one day she got after I got her, one
Speaker 6: day she she got loose, you know, she runs off.
Speaker 4: Now, how long after you got her did she get loose?
Speaker 1: Oh?
Speaker 6: At least at least at least a year.
Speaker 4: Oh, okay, so you've had her for you got her
Speaker 4: when she was a year old and now she's about two.
Speaker 9: She was a year old, she was a year old.
Speaker 6: She was born in and before twenty three?
Speaker 4: Okay, so when did when? So you've had her a
Speaker 4: year though before she got loose.
Speaker 9: We got her. We got her in around March of
Speaker 9: twenty four.
Speaker 6: And she turned too. Now she got out twice. She's
Speaker 6: got out the second time.
Speaker 9: You know.
Speaker 6: Pretty crazy. How I found her and I found the
Speaker 6: person that I got her, picked her up from the shelter. Well,
Speaker 6: this lady remains Ashley. And the way I found out
Speaker 6: that where they took her, because they took her to
Speaker 6: Riverside a clinic where they I guess it's in Brighton
Speaker 6: or or a Commerce city. Well I was living in
Speaker 6: Commerce City.
Speaker 4: Is that is that a clinic or is that a shelter?
Speaker 4: What is Riverside?
Speaker 6: That's a shelter adoption and everything?
Speaker 9: It was like the one in Quebec in Denver.
Speaker 6: So okay, so I talked to so I went around.
Speaker 6: First time I found her, Well, the little girl, she
Speaker 6: followed the little girl from the park right around and
Speaker 6: just just one hundred yards away. And I went up
Speaker 6: to the first time when I found her that she
Speaker 6: broke out, Well, she was in I went up to
Speaker 6: the door to knock on the door, and I looked
Speaker 6: through the door because it's a glass door. She was
Speaker 6: right there, and the owner of the house was a lady.
Speaker 6: She said, oh. And the husband he said, ah, this
Speaker 6: must be your dog, and I said, yeah, it is
Speaker 6: my dog. I thanked him and thanked the little girl
Speaker 6: and the family and her brother home. Well, now this
Speaker 6: is the time she broke out. It was a couple
Speaker 6: of days ago. So I'm walking around doing the same
Speaker 6: thing looking for her. And this lady was driving out
Speaker 6: of her driveway from her garage, and I said, I introduced.
Speaker 4: Myself and I hey, David, David, listen. I don't David,
Speaker 4: I want to hear your story, but I want to
Speaker 4: know what you're calling about. Oh, yeah, the dog was
Speaker 4: re let me guess. The dog was recovered and taken
Speaker 4: to Riverside by someone.
Speaker 9: Right right, correct?
Speaker 6: Okay, And they found the chip in her There were
Speaker 6: two chips.
Speaker 5: Still, okay, So then what happened?
Speaker 6: So they read one chip and they didn't read my chip,
Speaker 6: so they so they got in touch with uh, I
Speaker 6: guess I don't know how they do it. If they
Speaker 6: got in touch with this lady.
Speaker 4: That had her, that used to have her, Yeah, you
Speaker 4: used to have her.
Speaker 6: Well the chip, they had a chip in her, She
Speaker 6: had a chip in her. So they contacted her and
Speaker 6: she came down and she's I talked to the lady
Speaker 6: at the SOD.
Speaker 4: Did they hand the dog over to the old owner?
Speaker 6: Yeah, but at the first time that she ever lost
Speaker 6: the dogs. The first time that lady lost the dog,
Speaker 6: she came in and she said she didn't want the puppy,
Speaker 6: so they went up for adoption.
Speaker 5: So let me, I don't understand.
Speaker 4: I don't know if they're there were two chips, David,
Speaker 4: or one chip that had old information. But here's the deal.
Speaker 5: Hold on this.
Speaker 4: If this wasn't original, this was an original owner who
Speaker 4: did not know the dog had been recovered, Is that right?
Speaker 6: Well, yeah, she did know. She went down there to
Speaker 6: claim the dog, they thought the people and she refused
Speaker 6: the dog because I talked to him.
Speaker 4: And when did she refuse the dog? How long ago?
Speaker 9: The day the day that we adopted her. That was
Speaker 9: back in uh Okay.
Speaker 4: So you're saying she had a chance to get this
Speaker 4: dog back and turned it down. But now here's what
Speaker 4: I'm asking without the long story, David, Is she now
Speaker 4: saying she wants the dog?
Speaker 10: Yeah?
Speaker 6: Yeah, And she came out with a name Trinsis, and
Speaker 6: then they had a name from the she changed the name.
Speaker 6: They changed the name to claude.
Speaker 1: Is.
Speaker 4: Okay, So, so whose dog is it?
Speaker 6: It's it's well, it's her dog, but she gave it
Speaker 6: up for adoption.
Speaker 4: Well did she give it up or was it or
Speaker 4: was it missing like with you?
Speaker 9: Well, no, it was.
Speaker 4: Do they have a record of her signing the dog
Speaker 4: over right?
Speaker 9: Right?
Speaker 4: And I'm asking David, David Wrights not. Do they have
Speaker 4: a signature from her turning the dog over right? They? Okay, David,
Speaker 4: what shelter got that signature? Where did you adopt the dog?
Speaker 4: What's the name of the Is that the Dumb Friends League? Okay,
Speaker 4: hold on, we'll come right back to you. This is
Speaker 4: a weird one. I'll tell you that. It's uh, yeah,
Speaker 4: it's weird. She's gonna say, no, I never gave it up,
Speaker 4: So we have to figure it out. We got more
Speaker 4: right after this, go with a sure thing Denver's best
Speaker 4: roofer Excel Roofing dot com. You don't pay a cent
Speaker 4: until you're content. Time for an insurance check up free,
Speaker 4: no obligation. In comparison, call Compass Insurance paying too much
Speaker 4: your coverage at dozens of insurance companies find out now
Speaker 4: three oh three seven seven to one help. You'll think
Speaker 4: you're his only customer when you choose Frank durand the
Speaker 4: real estate Man dot com to list your home with
Speaker 4: Remax Alliance three oh three nine two zero sixteen twenty two.
Speaker 4: Hi Tom Martino, your troubleshooter three O three seven to
Speaker 4: one three talks seven one three eight two five five.
Speaker 4: You know we've had this happen before I looked in.
Speaker 5: I looked in the U. I wonder is that proper
Speaker 5: to say?
Speaker 4: I look through my anals of calls and uh Anyway,
Speaker 4: I have found that when the Dumb Friends League takes
Speaker 4: possession of a dog or a cat or an animal
Speaker 4: and readopts it, it belongs to that person and it's
Speaker 4: up to that person to fight with the friends lyue,
Speaker 4: usually to refute it. But Dumb Friends League usually has
Speaker 4: records of a pet being completely abandoned or given up voluntarily.
Speaker 4: Sometimes abandon means just never claiming it. So my logical
Speaker 4: question is this first and foremost, do you have the
Speaker 4: pet now or was it given back to the original owner.
Speaker 9: It was given back to the original owner.
Speaker 4: Okay, And did you contact the Dumb Friends League? Yeah?
Speaker 6: We we We talked yesterday for almost a half hour
Speaker 6: and she said she said that lady just gave the
Speaker 6: dog up.
Speaker 4: Okay, the dumb hold on the Dumb Friends League claims
Speaker 4: that the lady gave it up.
Speaker 9: Yeah.
Speaker 4: Do they have written proof of that? Usually they get
Speaker 4: a signature.
Speaker 6: I don't know.
Speaker 4: Well, you got to ask him, David. You got to
Speaker 4: ask him now if this is sad, Okay, it's sad,
Speaker 4: but maybe this woman did not give up the dog.
Speaker 4: You're going by the Dumb Friend's League. They have to
Speaker 4: show you some kind of proof. This lady's probably thinking, oh,
Speaker 4: what a miracle, after two years, I got my dog back,
Speaker 4: right right.
Speaker 5: Did you talk to the owner, the original owner?
Speaker 11: Yeah?
Speaker 6: I did, and she said, oh, it's we just we
Speaker 6: couldn't figure out where she was.
Speaker 12: And all this.
Speaker 4: Okay, Well, maybe she's telling the truth. Do you think
Speaker 4: she's lying?
Speaker 1: What?
Speaker 4: Tell me what motivation she would have to want her
Speaker 4: dog back if she gave it up. What do you
Speaker 4: think happened? Oh?
Speaker 6: I think that they know. They when they got the
Speaker 6: dog in from the previous owner, they called her down
Speaker 6: because the dog had a chip, because she said, well
Speaker 6: this dog.
Speaker 4: Okay, I get it, And they called her down, and
Speaker 4: you say she gave her up. Yeah, Okay, then, David,
Speaker 4: I'm asking a question. There's no right answer. Why do
Speaker 4: you think she changed her mind a year later or
Speaker 4: two years later?
Speaker 6: I really don't know. Maybe she had a heart of
Speaker 6: change in that, and you know, you know I would
Speaker 6: feel sorry, But you know, I didn't know that. I
Speaker 6: didn't know the history of the dog. All I know
Speaker 6: is the dog was abandoned.
Speaker 4: Okay, I get it. So David, right now, it sounds
Speaker 4: like you and your family are missing this dog.
Speaker 6: Right Oh, we're awfully we haven't since the day that
Speaker 6: she left.
Speaker 5: We just okay, you know, I don't.
Speaker 4: I'm telling you I don't know what to do about it.
Speaker 4: I mean, I really don't. The Dumb Friends League should
Speaker 4: be helping you here. You have adoption papers from them,
Speaker 4: and they have records that she gave up the dog.
Speaker 4: You should be able to get this dog back. They
Speaker 4: should be the one, they should be the on helping you.
Speaker 6: Right, you know, in the I can contacted the police,
Speaker 6: the police department, the police.
Speaker 5: They're not going to do anything.
Speaker 4: The police aren't going to do anything.
Speaker 5: There's no crime here. I just don't understand why.
Speaker 4: I don't understand why the old information was still in her.
Speaker 6: That's what I can't figure out, because when the dog
Speaker 6: was taken to Riverdale, that's why they got in touch
Speaker 6: with that.
Speaker 4: No, I get it, Mark, what would you do in
Speaker 4: this case? What would you do? I mean, guys, it's
Speaker 4: it's a it's a terrible situation. I here's what the
Speaker 4: only thing we can do is have someone call over
Speaker 4: to the Dumb Friends League and see why they can't
Speaker 4: provide you proof so you can at least make a
Speaker 4: demand for that dog. But again, it might this is crazy,
Speaker 4: but this is something that might end up in court.
Speaker 4: Who's around that can call over to Dumb Friendsly, we
Speaker 4: just want to know the transfer records, that's all. And
Speaker 4: I know they keep records. So hold on, David, all right,
Speaker 4: three oh three seven to one three talk? Who can
Speaker 4: we give this to Kachina? Let's we have to try something.
Speaker 4: Doc can you just for the hell of it. I mean,
Speaker 4: there's not much we can do about it other than
Speaker 4: they providing him with information. He's going to have to
Speaker 4: take it up civilly. I mean, this is this is
Speaker 4: like a King Solomon problem. When we do cut the
Speaker 4: dog in half.
Speaker 13: We want a copy of the U of the relinquishing peace.
Speaker 4: Say what they Here's what I would ask them. Since
Speaker 4: this woman is claiming she never gave the dog up
Speaker 4: a dumb friends league is claiming she did. Do they
Speaker 4: have any record?
Speaker 13: Yeah, we want to copy the records.
Speaker 4: Yeah, if they did, if they have such a thing. Joe,
Speaker 4: what's going on with you? Joe, what's happening?
Speaker 14: Yeah?
Speaker 5: Hello, Yeah, Joe, what's happening?
Speaker 14: Well, thanks Tom for taking my call. Yes, sir, My
Speaker 14: wife and I. Over a month ago we went in
Speaker 14: with two leased vehicles, two Foundation Hyundai. Yeah, and we
Speaker 14: traded both of them in. They were early leases, but
Speaker 14: they gave us such a great deal and we put
Speaker 14: two thousand down on one of the vehicles, three thousand
Speaker 14: down on the other.
Speaker 4: We told, okay, so you traded into you traded in
Speaker 4: two leased cars for and bought two cars.
Speaker 14: We traded in two leased cars and leased two new cars.
Speaker 4: Okay, got it okay?
Speaker 14: And we told them from the very beginning that we
Speaker 14: have just a po box because we just sold our
Speaker 14: house a month and a half ago and we're waiting
Speaker 14: for our new house to be built, which we're moving
Speaker 14: in nine to eleven.
Speaker 5: Okay.
Speaker 14: So we went to finance and they got the deal done.
Speaker 14: At first, they didn't. I said, look, just go to lunch,
Speaker 14: let us see if we have a go around, because
Speaker 14: they's okay.
Speaker 4: But but did they eventually do it?
Speaker 14: They did. We signed both leases, we left with the cars.
Speaker 14: It's been a month and now they've already sold one
Speaker 14: of our trade ins and they told us, hey, we
Speaker 14: got to unwind the deals. I said, well, how can
Speaker 14: you do that? One of my cars you sold? And
Speaker 14: they go we no, no, that's your problem.
Speaker 5: No, it's not your problem.
Speaker 4: But why listen, Joe, There's a million things that could
Speaker 4: have gone wrong when they said they have to unwind
Speaker 4: the deal. I need to ask you, are you sure
Speaker 4: you even had a deal. We need to have someone
Speaker 4: look at it, hold on and come right back to you,
Speaker 4: all right? Three oh three seven one three talk seven
Speaker 4: one three eight two five five. This this unwinding of
Speaker 4: deals happens all the time. I mean where the dealer
Speaker 4: tries to get it done, but the dealer is often wrong.
Speaker 4: By the way, if you're having any questions about your
Speaker 4: heating air, call good honest people eight eight eight Heating
Speaker 4: dot com if you want an evaluation of your system.
Speaker 4: If you're having problems with no cooling, or you're having
Speaker 4: problems elsewhere's three oh three seven seven zero two seven
Speaker 4: seven six go with a sure thing Denver's best roofer
Speaker 4: Excel Roofing dot com. You don't pay a cent until
Speaker 4: you're content. Wait time for an insurance check up free
Speaker 4: no obligation comparison call Compass Insurance. Paying too much your
Speaker 4: coverage at dozens of insurance companies find out now three
Speaker 4: all three seven seven to one help. You'll think you're
Speaker 4: his only customer when you choose Frank durand the real
Speaker 4: estate Man dot com to list your home with Remax
Speaker 4: Alliance three all three nine two zero sixteen twenty two.
Speaker 4: Hi Tom Hard, you know your troubleshooter three all three
Speaker 4: seven one three talk three oll three seven one three
Speaker 4: eight two five five. Okay, now we do have so
Speaker 4: much more to talk about. Mark is out for a
Speaker 4: few minutes. I'd love to get people's take.
Speaker 5: On this dog.
Speaker 4: I don't really know what the hell to do with
Speaker 4: that one. Any Wait, Deputy doc is trying to call
Speaker 4: you back, Shirt and it goes to voicemail and he
Speaker 4: wants to call over at the shelter and help you out. So, Joe,
Speaker 4: tell me something about this. Okay, when you when you
Speaker 4: went there, why did they say they have to redo
Speaker 4: the deal?
Speaker 14: Well, they said that that Hyundai wouldn't buy the deal.
Speaker 14: Now this is thirty days later, by the way, I
Speaker 14: get it for thirty days now, we signed two fourteen
Speaker 14: page lease documents. The finance manager signed it, so they
Speaker 14: were done car tracks as far as we're concerned. Well,
Speaker 14: they called us back. I think they fired the sales
Speaker 14: the finance guy, so I can't get a hold of him.
Speaker 14: And they said, well, you're gonna have to figure something out.
Speaker 14: Give us a fake address, give us the address of
Speaker 14: one year sister. You got a sister or brother lives
Speaker 14: in town?
Speaker 4: Wait? Wait, wait, is that the only Joe? Is that
Speaker 4: the only reason it was turned down a po box?
Speaker 14: Yes, And they won't and they won't take our new
Speaker 14: address because it's not on the record yet till nine
Speaker 14: to eleven when we buy it.
Speaker 4: This this is there's Scott by the way. They can't
Speaker 4: they can't just willy nilly undo a deal like this.
Speaker 4: They can't. What do they say they will do if
Speaker 4: you don't redo the deal?
Speaker 14: They just repossess the cars.
Speaker 4: And I said, well, yeah, they would be in big trouble.
Speaker 4: Now does anywhere in this contract say I know dealers
Speaker 4: have this tricky wording that they think protects them, and
Speaker 4: it doesn't. But they're such morons. If you took car
Speaker 4: dealers and put them in a big group, there's such
Speaker 4: a bunch of fricking stupid people, because all they would
Speaker 4: have to do is say it is not it is
Speaker 4: not legal, or it is not a binding until they
Speaker 4: place the deal or sell the deal. But they don't
Speaker 4: say that. Here's what they say, it's pending final approval.
Speaker 4: And I can argue with them that they gave you
Speaker 4: final approval when they hand it over the cars and
Speaker 4: sign the documents. I listen, this thing. We need to
Speaker 4: talk to an attorney about it. We need to get
Speaker 4: a copy of your lease, or call these people at foundation.
Speaker 4: Hold on, I'll come back to you and take other
Speaker 4: calls as well. This is wrong. Okay, I'm on your side.
Speaker 4: I don't know how they get away with this crap,
Speaker 4: but that's a terrible dealer group. Anyway, Go with a
Speaker 4: sure thing Denver's Best Roofer, Excel Roofing dot com. You
Speaker 4: don't pay a cent until you're content. Time for an
Speaker 4: insurance check up free, no obligation. In comparison, call Compass Insurance.
Speaker 4: Pay too much your coverage at dozens of insurance companies
Speaker 4: find out now three oh three seven seven to one help.
Speaker 4: You'll think you're his only customer when you choose Frank
Speaker 4: durand the real estate Man dot com to list your
Speaker 4: home with Remax Alliance three oh three nine two zero
Speaker 4: sixteen twenty two.
Speaker 1: Yeah, ripped of news? Need advice? Who you don't have?
Speaker 1: Come running as fast as we can.
Speaker 2: Shooter's gonna help.
Speaker 15: Come man, this is.
Speaker 3: The Troubleshooter Show.
Speaker 16: Now, Tom Martine, Hi, Tom Martino here, Welcome to the show.
Speaker 4: Three oh three seven one three talk three oh three
Speaker 4: seven one three eight two five five callers backed up.
Speaker 4: I want to take them and then I want to
Speaker 4: talk to Amali about roofing, because you know I started
Speaker 4: out the show talking about pricing and value and gouging,
Speaker 4: and although technically they're I don't know what gouging. There's
Speaker 4: no real thing about gouging. But I think a lot
Speaker 4: of businesses, as I stated, are taking advantage of the
Speaker 4: higher tolerances people have since COVID and supply chains and
Speaker 4: not just charging inflation but taking advantage thinking, well, people
Speaker 4: are expecting higher prices. I'm just going to make a
Speaker 4: crapload of money on this one. We'll get to that.
Speaker 5: We got to comment on this dog.
Speaker 4: Apparently the dog had two chips in it, one from
Speaker 4: the previous owner, one from the new owner. He gets
Speaker 4: it from the dumb Friends League and then it gets out.
Speaker 4: That's another problem. It got out twice. But anyway, so
Speaker 4: the dog is given back to the original owner from
Speaker 4: Riverdale Shelter and he said, but it's my dog, and
Speaker 4: the original owner said, no, it isn't. I didn't know
Speaker 4: where the dog went from two years. And he said, well,
Speaker 4: Dumbfriend's league said you gave it up, but he needs
Speaker 4: to get a record of that. I mean, it would
Speaker 4: seem to me that if you adopted it from the
Speaker 4: dumbst Friends League legally that it would be his dog,
Speaker 4: except I believe if she never gave it up. I
Speaker 4: don't know, Ronda, what's your comment on this.
Speaker 15: Well, I believe it's up to the discretion of the shelter.
Speaker 15: The dog could have been in bad shape at Riverdale
Speaker 15: when they got it, yes, and he decided it wasn't
Speaker 15: taken care of. Maybe it was skin and bones or
Speaker 15: not in good health.
Speaker 1: Could be the.
Speaker 15: Dog escaped several times. There's a reason if you exercise
Speaker 15: your dog and not just leave it in the backyard,
Speaker 15: it's going to be tired. It wants to sleep after
Speaker 15: being walked or whatever. So that's just my opinion.
Speaker 5: Well, thank you Ronda.
Speaker 4: Again, I I don't understand it, and you're right. Maybe
Speaker 4: they felt the dog was in bad shape, or maybe
Speaker 4: they didn't even know the second ship was there.
Speaker 5: That's the part I don't understand. Now.
Speaker 4: I'm going to go back to the foundation in a minute,
Speaker 4: but not yet. We're trying to get them on the
Speaker 4: air to talk about this, so instead I'll go to Michael,
Speaker 4: who has an issue with Google ad words that can
Speaker 4: be very complicated.
Speaker 5: Michael, what's going on?
Speaker 8: Hey, Tom, thanks for taking my car.
Speaker 17: Yes, sir, by telling my story about Google, I listened
Speaker 17: for twenty five years, and you know, I, why haven't
Speaker 17: you in all these years taken it to the next
Speaker 17: level and become a national consumer advocate.
Speaker 5: Well, I did many years ago.
Speaker 4: I mean I was in I was really at six
Speaker 4: hundred stations. And here's what happened. Nine to eleven happened
Speaker 4: to see. What happened was people were getting tired of politics.
Speaker 5: And I won't make this long, but so I was
Speaker 5: going into station.
Speaker 4: I was in New York, in Houston and LA and
Speaker 4: all over, Okay, all over, and what happened was in Boston.
Speaker 5: And so what happened was nine to eleven.
Speaker 4: After the alternatives, doctor Laura Me, doctor Dina Dell, other people,
Speaker 4: they were, everybody wanted alternatives to politics. But once nine
Speaker 4: to eleven happened, almost every single non political show was
Speaker 4: replaced with a political show. I was one of the
Speaker 4: few that actually stayed on the air. But then I curtailed.
Speaker 4: A lot of markets canceled and went with like Glenn
Speaker 4: Beck or with Rush or with or. They already had Rush,
Speaker 4: but they went with a lot of political shows. So
Speaker 4: long story short, I was down to a few major affiliates,
Speaker 4: and to be honest with you. It was too difficult
Speaker 4: to serve these big markets and Denver and make a
Speaker 4: go of it because it was too much travel for
Speaker 4: the few markets I had. So I decided I was
Speaker 4: just going to concentrate again on Denver. And then the
Speaker 4: iHeartRadio app came out and people started pick me up again.
Speaker 4: So it's just a long story. It's not what it
Speaker 4: used to be. Syndication isn't what it used to.
Speaker 17: Be, right, No, And that's not what I was referred to.
Speaker 17: I was aware of that what I was referring to
Speaker 17: as a national consumer advocate like head of a lobby group.
Speaker 17: Oh wow, as like real change to consumers that are
Speaker 17: victims on.
Speaker 8: A national scale.
Speaker 17: Like for example, when I tell you about this Google
Speaker 17: ad words problem, I can also tell you the other
Speaker 17: one that I've noticed is when you were earlier talking
Speaker 17: about heating and air conditioning units, are you aware that
Speaker 17: there's a new refrigerant coming out and they're banning R
Speaker 17: one four A that is the current refrigerant in all.
Speaker 4: Wait a minute, they already they already banned free on.
Speaker 4: Now you're saying they're going to go after the new one.
Speaker 17: Yeah, So I mean, if you go back in time,
Speaker 17: The first one was R ten, and then it was
Speaker 17: replaced to our eleven, and then it was placed with
Speaker 17: R twenty two, and then it was replaced with R
Speaker 17: one thirty four A. And And the thing of it
Speaker 17: is is these chemical companies are are getting together with
Speaker 17: government and lobbying and banning these these these refrigerants in
Speaker 17: the name of climate. But they're really doing it in
Speaker 17: the name of patent protection because they always have the
Speaker 17: new patent and the new chemical to replace the old one.
Speaker 17: And so here we are, We're about to go to
Speaker 17: a refrigerant that is pro pain based flammable, where our
Speaker 17: R one thirty four A is non flammable. But this
Speaker 17: is going to have to change your furnaces because now in.
Speaker 8: Case of a fire, because you have a leak from
Speaker 8: your age.
Speaker 4: That's right, that's what they're worried about. Flammability is what
Speaker 4: they're claiming.
Speaker 17: Yeah, But the thing of it is is the consumers
Speaker 17: are paying for this change and victimized. And as a
Speaker 17: national consumer advocate, you could get on iHeart, you can
Speaker 17: get under get along with other advocates around the country
Speaker 17: and promote a certain cause to make certain change to
Speaker 17: protect their consumer because this R one thirty four A
Speaker 17: was perfectly fine. It was just they were going to
Speaker 17: lose the patent protection.
Speaker 8: And then the chemical be made in China and.
Speaker 17: Mexico and there could be competition and there'd be no
Speaker 17: profit in it for them to continue making that.
Speaker 5: Rec No, I get what you're saying.
Speaker 4: I do listen, but I will say this, and I
Speaker 4: know people don't believe this, but I do want to
Speaker 4: say this.
Speaker 5: The problem with consumer issues.
Speaker 4: They are important when they hit you individually, like with
Speaker 4: a car, or with a furnace or with changing out
Speaker 4: refrigent or something. But it never happened. You got to
Speaker 4: understand this because I've been doing it for so long.
Speaker 4: I can tell you the reason why we never get
Speaker 4: the traction of a political issue or of a tax issue,
Speaker 4: because it never happens to large groups of people at once.
Speaker 4: And it really like healthcare does, for example, But then
Speaker 4: it becomes a healthcare issue, it becomes like an Obamacare thing.
Speaker 4: It doesn't. The consumer issues in general are so so important.
Speaker 4: This show proves it. But no one ever experiences a
Speaker 4: wave of the same problem over and over to where
Speaker 4: you get.
Speaker 5: A ground swell of report of support.
Speaker 4: It's always so slivered and so it's just fractured. You
Speaker 4: have different people experiencing different things. I bring them all
Speaker 4: together on this show. But no politician would do it
Speaker 4: because there's no groundswell of support. I often said, with
Speaker 4: all the things candidates talk about, they never talk about
Speaker 4: we're going to put an end to consumer fraud, or
Speaker 4: we're going after fraudsters or scammers or this or that,
Speaker 4: because no one would be out protesting for or against it.
Speaker 4: They are demonstrating for it or protesting against it. Whereas abortion,
Speaker 4: it's more of a it's more of a rallying point.
Speaker 4: Consumer issues are so widespread that you can't get a
Speaker 4: large group of people that have one consumer issue. They
Speaker 4: have a ton of them, and they don't look at
Speaker 4: the ton of them as one issue. They look at
Speaker 4: them as individual issues. I hope I'm making sense, But
Speaker 4: that has always been the weakness of trying to get
Speaker 4: a ground swell of support for consumer advocacy. For example,
Speaker 4: even Ralph Nader when he went on his rampages, they
Speaker 4: were single issues, single issues. Every famous move in consumer
Speaker 4: advocacy has been on a single issue.
Speaker 5: And that's the problem.
Speaker 11: But but Michael, don't you think that the listeners are
Speaker 11: interested in a specific person's sorry, I can also tell
Speaker 11: you that.
Speaker 4: Yes they are, but what I'm saying they don't go
Speaker 4: out and campaign for it. They won't support a presidential
Speaker 4: candidate who says I'm for consumer advocacy. It's too widespread
Speaker 4: because it gets into every aspect of our life. But
Speaker 4: if you said, you know, I'm going to lower insurance cost,
Speaker 4: that's a single issue, then people can rally with it.
Speaker 4: What were you going to say else? What else do
Speaker 4: I'm you know?
Speaker 3: What we do.
Speaker 13: What you've done is help individual people.
Speaker 11: And I can tell you from this show occasionally, but
Speaker 11: from the AARP work, when I call somebody, When I
Speaker 11: call a company that's not in a Denver area, they
Speaker 11: don't care. When we call people that are in Denver
Speaker 11: and they get the publicity or whatever it is that
Speaker 11: the media attention, they will pay attention to it. Somebody
Speaker 11: in Illinois is not going to care what people in
Speaker 11: Denver think about their company.
Speaker 4: Yeah, but even when we were national, though, The point
Speaker 4: is is that you're right. While people don't, many people
Speaker 4: do care, and sometimes they.
Speaker 5: Just lack the community cation.
Speaker 4: So we call a company and even though they're not
Speaker 4: in our backyard, we can solve the problem and explain
Speaker 4: to them what's going on. Again, we get enough play
Speaker 4: in other places on the on the app, and we
Speaker 4: get enough downloads. One of the one of the most
Speaker 4: downloaded shows in iHeart it that that we get some strength,
Speaker 4: but not nothing's the same as it used to be. There.
Speaker 4: There is no one channel and one issue that we
Speaker 4: can rally people around it. They change all the time. Michael,
Speaker 4: what is going on with Google AdWords. By the way,
Speaker 4: that's what you called about.
Speaker 17: Okay, yes, thank you. And then this ties into that
Speaker 17: which is is great leadway. So uh, Google AdWords affects everybody,
Speaker 17: the consumer and the business that uses it.
Speaker 5: That's right.
Speaker 17: And I know for a f I know for a
Speaker 17: fact that when I turn my Google AdWords on, I
Speaker 17: am I get these calls from like India let's just
Speaker 17: say that are our solicity. I also get these dead
Speaker 17: air calls that are just like you answer the phone
Speaker 17: and there's nothing there. If I turn my Google ad
Speaker 17: Words off, I don't get these calls. Then when I
Speaker 17: go into my Google AdWords account, I can see that
Speaker 17: I was charged eighteen dollars by Google AdWords for this solicitation.
Speaker 17: And and it's in their best interest as Google AdWords.
Speaker 4: I get what you're saying. I want to explain.
Speaker 5: I want to explain to.
Speaker 4: People what you're talking about, but I have to take
Speaker 4: this break. I know exactly what you're saying. I never
Speaker 4: even thought of that you're getting. They're using those Google AdWords.
Speaker 4: They're using your company as a lead when they click through,
Speaker 4: but they're not clicking through to buy something. They're clicking
Speaker 4: through to sell you something. Hold on, I'll come right
Speaker 4: back with that. Okay, hang on, Go with a sure
Speaker 4: thing Denvers Best Roofer Excel Roofing dot com. You don't
Speaker 4: pay a cent until you're content. Time for insurance check
Speaker 4: up free, no obligation. In comparison, call Compass Insurance paying
Speaker 4: too much your coverage at dozens of insurance companies find
Speaker 4: out now three all three seven seven to one help.
Speaker 4: You'll think you're his only customer when you choose Frank
Speaker 4: durand the real estate Man dot com to list your
Speaker 4: home with Remax Alliance three all three nine two zero
Speaker 4: sixteen twenty two. Hi Tom Martino, your troubleshooter three O
Speaker 4: three seven to one three talks seven to one three
Speaker 4: eight two five five and Compass insurance group will do
Speaker 4: insurance checkups three oh three nine nine six nine thousand
Speaker 4: to make sure you're not paying too much for insurance
Speaker 4: or you're not under insured or over insured. Nothing worse
Speaker 4: than being under insured. So Michael brought up a good point.
Speaker 4: He has Google AdWords, and for those listening, if you
Speaker 4: haven't used him, you've lived on another planet. But what
Speaker 4: people do if they purchase words like you can actually
Speaker 4: purchase AdWords, Mike, O'Malley, have you done AdWords with Google? Okay,
Speaker 4: so tell me what words you would purchase?
Speaker 18: Uh ruthing?
Speaker 4: Yeah, if you can get it right? Yeah, you hel whatever.
Speaker 18: Hail insurance specialists. You've got root.
Speaker 4: So when people google that word your company comes up
Speaker 4: in an adword, and then that they click, you get charged.
Speaker 4: Absolutely right now, he is getting charged. But some of
Speaker 4: the people clicking, they're not buying from them. Instead they're
Speaker 4: selling them or they're trying to.
Speaker 5: Sell them something.
Speaker 4: But Michael, I don't know how the hell you would
Speaker 4: ever control that ever, I mean, how can that be
Speaker 4: a Google AdWords problem?
Speaker 3: Real simple?
Speaker 17: Google hat is created click farms in third world countries
Speaker 17: at my expense because I create an advertising budget. And
Speaker 17: so when I paid eighteen dollars for that phone call.
Speaker 17: It was it was Google that created that click farm.
Speaker 4: Oh are you saying, wait a minute, are you really
Speaker 4: saying that Google actually has people in other countries calling
Speaker 4: you to generate revenue?
Speaker 17: Absolutely? Why would they have an invested interest. I have
Speaker 17: a budget to spend it for.
Speaker 4: You're cutting in and out. Man, I can't go ahead?
Speaker 5: Are you there?
Speaker 4: Do you think that actually happens people? I mean really, I.
Speaker 5: Mean, what a major servation.
Speaker 17: Absolutely, I turn my ads off, it stops.
Speaker 4: No, No, Michael, I don't Michael. Listen, Michael, I don't
Speaker 4: doubt that if you turn your words on and off,
Speaker 4: it starts and stops. But that doesn't mean Google is
Speaker 4: the one generating the call.
Speaker 8: Facebook does it too.
Speaker 17: If I pay for advertising on Facebook, I get these clicks.
Speaker 8: All the time, all the time.
Speaker 17: On Facebook it says is it's available, and it's it's
Speaker 17: it's a it's a deliberate. But if I turn off
Speaker 17: my Facebook advertising, I don't get random is this available?
Speaker 8: It just doesn't happen.
Speaker 5: Michael, it's it's do you okay?
Speaker 4: But how would we how would you go about proving?
Speaker 4: By the way, I'm not disputing it. It might be happening,
Speaker 4: it might not be happening. How would you prove it?
Speaker 17: How at we how do we just fix it? By
Speaker 17: if if I get one of these solicitations as Google
Speaker 17: AdWords solicitations, and the phone call ends within ten seconds,
Speaker 17: Google AdWords cannot charge me for that click, that.
Speaker 4: Would be That would be a good That would be good,
Speaker 4: wouldn't it?
Speaker 17: Yeah, because if I hang up on the person, I
Speaker 17: shouldn't be charged eighteen dollars.
Speaker 18: Yeah, I know with or with home advisor. Yeah, well,
Speaker 18: you know, we just call and we complain and we say, hey,
Speaker 18: this was a bogus lead, and they credit that money
Speaker 18: back to us.
Speaker 4: But he would have to do that every day.
Speaker 18: Yeah, it sounds like it. But I mean, if it's worth.
Speaker 17: Double awards, will not do that for you?
Speaker 3: Really?
Speaker 17: Yeah, we need to we need to ban this by
Speaker 17: simply making it illegal. I'm serious, Billy.
Speaker 4: Well, I mean, good luck, good luck getting that done.
Speaker 4: I mean you might, you might, but you know you're
Speaker 4: making good sense. You're making good sense Michael when it
Speaker 4: comes to I don't know, like legislation, but business practices
Speaker 4: for sure, Like if there's a call that is totally
Speaker 4: bogus that lasts less than a certain number of seconds.
Speaker 18: You're right about that, especially if the call originates with
Speaker 18: the person that's charging you.
Speaker 4: But we don't know that.
Speaker 18: He could never sounds like a mob hit at that,
Speaker 18: but he.
Speaker 4: Could never prove it it's from a click farm or
Speaker 4: a call farm.
Speaker 1: Yeah, it is.
Speaker 17: I And not only that, I get these dead air
Speaker 17: calls when I am a Google adwards on I'll answer
Speaker 17: the phone. I answer every phone call. I'll answer it
Speaker 17: and there's nothing there, okay. And these calls only happen
Speaker 17: when I turn on my Google AdWords.
Speaker 8: I'm telling you it's it's right, right.
Speaker 5: I know what you're saying.
Speaker 4: You're saying, but but I and I agree it only
Speaker 4: happens if you call if you turn on your ad words.
Speaker 4: I'll agree with you on that. But that doesn't mean
Speaker 4: Google is originating it. It could be.
Speaker 5: It could be your competition.
Speaker 4: It could be your competition. Why what do you mean?
Speaker 17: No, no, no, no, just because I've been doing this
Speaker 17: for twenty years. I've been doing it for I've been
Speaker 17: doing this and I know you know it's consistent. And
Speaker 17: Facebook does the same thing. If I if I post
Speaker 17: an ad, a paid ad on Facebook, Why do you
Speaker 17: think Facebook has that simple click is this still available?
Speaker 8: And why is it you see.
Speaker 17: So many ads that say I will not reply to
Speaker 17: the question is this still available? Because they have a
Speaker 17: click form of people that can't read that, they can
Speaker 17: click a button and it shows usage by just hitting
Speaker 17: that is this available? And then there's no more communication.
Speaker 17: But you're paying for advertising with Facebook. Why do you
Speaker 17: think they create those simple questions? Because it's for third
Speaker 17: world people that don't speak English or can't communicate, but
Speaker 17: they can click that simple is this available? I'm interested
Speaker 17: in this item? And if they were to remove that,
Speaker 17: then that third world country would have to actually type
Speaker 17: something and communicate on a different scale. I'm telling you this.
Speaker 17: There's a lot of money in.
Speaker 8: Advertising, and there's a lot of potential for fraud.
Speaker 17: The way Facebook and Google AdWords runs their business, it's fraudulent.
Speaker 10: I'm telling you, well.
Speaker 18: I mean disagree, Tom, Like my dress level for Google
Speaker 18: and for Facebook are super low.
Speaker 4: Right, I'm not saying they're not doing it, but how
Speaker 4: like if you wanted a government inquiry, you want to
Speaker 4: do it, it's going to take some real doing, sure,
Speaker 4: to try to put together a case.
Speaker 18: And I mean at some point you just have to
Speaker 18: decide whether you're going to be a part of that
Speaker 18: animal or not. Right, is the benefit for Google AdWords
Speaker 18: worth the risk of it?
Speaker 5: Did you ever get a lot of hang ups?
Speaker 18: I haven't gotten a lot of hang ups, But you know,
Speaker 18: we we do get some solicitors that just find an
Speaker 18: active number and they're like, well, that's a good number,
Speaker 18: let's put it on our list. Sure that happens all
Speaker 18: the time. But what we generate from Google AdWords.
Speaker 5: It's good worth it, It's good. Okay?
Speaker 4: What about you, Michael? Do you generate good business from it? Yeah?
Speaker 17: I spent one last year. I spent seventeen thousand dollars
Speaker 17: in one month on advertising. And I can tell you
Speaker 17: that I've seen attacked.
Speaker 8: In Google AdWords, and I'm telling you it was.
Speaker 18: What was the ROI on the seventeen thousand?
Speaker 9: Yeah?
Speaker 4: What was your ROI on the seventeen grand?
Speaker 17: No?
Speaker 4: No, what not? You didn't make anything?
Speaker 8: My ROI was.
Speaker 5: He's cutting in and out.
Speaker 18: I would cut out. It's my ROA.
Speaker 5: Hey, Michael, is what kind of business are you in?
Speaker 9: What that?
Speaker 4: What kind of business are you in?
Speaker 17: Carborculture tree sermons?
Speaker 4: Oh okay, okay, Okay, so Michael, listen man, really, you
Speaker 4: really gave us good food for thought. I'm not dropping it.
Speaker 4: I got to move on to other calls. But I
Speaker 4: got to think about this because I don't even know
Speaker 4: where to start if I know any people that can
Speaker 4: do some digging on this. But you really do, seriously
Speaker 4: bring up a really good point. He does, like, how
Speaker 4: do we know we're not all being put together.
Speaker 5: By this place?
Speaker 4: But then again, competition could do it.
Speaker 5: I'm not saying his is doing it, but it.
Speaker 4: Can be done just to make things expensive for you.
Speaker 4: Gretchen has a quick question. You're Gretchen. I know that
Speaker 4: you have, and we haven't forgotten about foundation. By the way, Kachina,
Speaker 4: did they get back to us on that.
Speaker 19: Yes, we can talk about that probably after that.
Speaker 4: Oh good, good, good Gretchen. What is your question on landlord?
Speaker 4: Are you a landlord, Gretchen?
Speaker 20: Yes, I am.
Speaker 4: What can we do for you?
Speaker 20: Well, I have I have a Victorian house that I rent, Yeah,
Speaker 20: and I have good renters. They pay on time, they
Speaker 20: take good care of the place. With one exception. They
Speaker 20: asked if they could do some painting, and I said, well,
Speaker 20: you know what, what are you thinking of? They said
Speaker 20: a gray color, so I thought, you know, gray sounds okay.
Speaker 20: So when I went over there, though, it's such a
Speaker 20: dark gray. It's like a black. They've painted like all
Speaker 20: the walls of this beautiful Victorian house black.
Speaker 4: And I said, well, you told them they could, right,
Speaker 4: You told them they could.
Speaker 20: I told them, yeah. They said, they're in a painted
Speaker 20: like gray. But it's such a dark gray it literally
Speaker 20: I get it.
Speaker 4: Yeah.
Speaker 20: So I think it would cost literally about ten thousand
Speaker 20: dollars to fix us if they move out, and I
Speaker 20: don't have that kind of uh you know, security deposit.
Speaker 20: And they told me, they said, hey, we'll paint it back.
Speaker 20: But that's been six months and I've asked about it.
Speaker 20: They've never get me in any pictures, so I don't know.
Speaker 4: Well, you let them do it. You're going to have
Speaker 4: a really tough time on this one because you let
Speaker 4: them do it. I mean for you to say, well,
Speaker 4: I wasn't I didn't realize how dark the gray would be.
Speaker 4: I mean, that's not going to be an adequate argument.
Speaker 4: They asked you if if they could do it, and
Speaker 4: you let them, I mean, I don't know how you.
Speaker 4: I don't know how you now make them fix it.
Speaker 5: I really don't. I'm being honest with you. Gretchen.
Speaker 20: Well, that's fine, I mean I don't know.
Speaker 4: I mean, if they if they did it pink and
Speaker 4: you had proof, they said it was going to be gray,
Speaker 4: but now we're talking about shades of gray.
Speaker 15: Yeah, Well, are there any contractual?
Speaker 18: Was there anything in the contract that says that they
Speaker 18: have to put things back to the way that they are?
Speaker 4: Do you have anything in the contract about putting things
Speaker 4: back the way they were?
Speaker 20: No? No Ah, But I was thinking, like, you know,
Speaker 20: there's yours leases is about up here, and so I
Speaker 20: don't know if I could just, you know, just say hey,
Speaker 20: well you know, I don't know.
Speaker 6: I mean, I just know.
Speaker 4: Okay, Gretcha. Now you know about the just cause law
Speaker 4: that you're covered by.
Speaker 20: Now right, well, I'm not sure.
Speaker 4: No, let me explain this to you. This is why
Speaker 4: I'll never be a landlord in Colorado. Now listen, I'll
Speaker 4: grant them. The lawmakers needed to do something because there
Speaker 4: were not many rights for renters. But now it's overboard.
Speaker 4: So right now you can't just terminate that lease.
Speaker 5: Even at the end of the lease.
Speaker 4: You must allow them to stay there unless you have
Speaker 4: a just cause, okay, and the just cause is covered
Speaker 4: by the law and you'd have to look it up.
Speaker 4: But some of the just cause would be you're selling it,
Speaker 4: or you're renting to an immediate family member and certain
Speaker 4: family members, yes, certain ones know. So it has to
Speaker 4: be like the ones covered by the law. It has
Speaker 4: to be for non payment. It can be for destruction
Speaker 4: of property, but that gray you're not going to win
Speaker 4: that one. So you can, but I don't know if
Speaker 4: you realize that. So people that say they have a
Speaker 4: one year lease or a two year lease or whatever,
Speaker 4: or a six month least, I tell people no, in Colorado,
Speaker 4: now you have a forever lease until until the tenant.
Speaker 5: Wants to leave.
Speaker 18: Can she change the lease?
Speaker 5: She can rent.
Speaker 4: Yes, at the end of the lease, she can raise
Speaker 4: the price, but that's limited on how much she can
Speaker 4: raise it. Can she also it can't be punitive, right.
Speaker 18: Can she put in an amendment that.
Speaker 4: Says, yes, at the end of a lease you can
Speaker 4: change terms and conditions, Yes, you can, but they can't
Speaker 4: be considered and you can't go retroactive. For example, she
Speaker 4: can't put in a clause that says when you leave,
Speaker 4: you have to paint it back because they are she
Speaker 4: already let them paint it, but she can going forward
Speaker 4: say that for anything you change now, you have to
Speaker 4: put it back. But again you'd have to get an
Speaker 4: attorney to do that, and we always recommend that. So
Speaker 4: is this serious enough you want to get rid of them?
Speaker 3: No?
Speaker 5: Okay, but.
Speaker 20: I was just curious, do you think that I want
Speaker 20: to rewrite the lease? I could just increase the security
Speaker 20: deposit by two thousand dollars.
Speaker 4: You know, I don't know what the law says about
Speaker 4: that part. I know you can increase rent. I actually
Speaker 4: don't know about that security deposit. I don't, I really don't.
Speaker 4: And again, that security deposit can't be kept to repaint
Speaker 4: it if that paint. If they leave in good and
Speaker 4: that paint's in good condition, you can't say I'm putting
Speaker 4: it back the way it was. You allowed them to
Speaker 4: paint it, so that paint, unless that paint is destroyed,
Speaker 4: you can't just add to the security deposit for you
Speaker 4: to change it back. It's like if you allowed them
Speaker 4: to put in carpeting and you didn't like the carpeting,
Speaker 4: you can't charge them when they leave for changing out
Speaker 4: the carpeting, unless of course the carpeting is destroyed. It's
Speaker 4: really tricky. Are they just nice enough people that you
Speaker 4: can say, look, this is never going to work. Would
Speaker 4: you if I this is what I would tell them,
Speaker 4: just to make you know, if I put in the
Speaker 4: lease that you have to paint it back to its
Speaker 4: original color or to an eggshell or whatever. Upon leaving,
Speaker 4: would you sign the new lease and then you give
Speaker 4: them a new one your lease?
Speaker 5: I mean, maybe they won't.
Speaker 4: Know that it's that the retroactivity, you know what I'm saying.
Speaker 4: Maybe they'll just fall for it and say, yeah, we'll
Speaker 4: do it, especially if you say, hey, look I was
Speaker 4: going to raise the rent, but maybe I won't, or
Speaker 4: maybe I'm only going to raise it this much if
Speaker 4: you agree to paint it back the way it was.
Speaker 4: There's some negotiating there. Not everything has to be a lawsuit.
Speaker 4: See what happens. We have more coming right up. Go
Speaker 4: with a sure thing Denver's Best roofer Excel roofing dot com.
Speaker 4: You don't pay a cent until you're content, wait time
Speaker 4: for an insurance check up free, no obligation. In comparison,
Speaker 4: call Compass insurance paying too much your coverage at dozens
Speaker 4: of insurance companies find out now three all three seven
Speaker 4: to seven to one. Help. You'll think you're his only
Speaker 4: customer when you choose Frank durand the real estate man
Speaker 4: dot com to list your home with Remax Alliance three
Speaker 4: oh three nine two zero sixteen twenty two. Hi Tom Martino,
Speaker 4: you're troubleshooter three O three seven to one three talk
Speaker 4: seven one three eight two five five. All right, listen,
Speaker 4: you know what did we find out about Foundation Hyundai
Speaker 4: in this situation? They want him to redo the deal?
Speaker 5: Go ahead?
Speaker 1: All right?
Speaker 19: So Joe actually talked or spoke with two different people
Speaker 19: on the sales floor. Ye, Noah and Ed, who are
Speaker 19: not there today, but I was able to get in
Speaker 19: touch with Dustin, who is the general sales manager.
Speaker 4: Good proceeded to.
Speaker 19: Ask me why I have the right to call on
Speaker 19: behalf of the customer okay, and what else?
Speaker 5: And I get all bent out of shape.
Speaker 19: He did and he did help people I did, and
Speaker 19: I basically told I was very nice about it. Shanning
Speaker 19: can attest to this. Yeah, And so at the end
Speaker 19: he just hung up on me.
Speaker 5: Okay, So he's a moron, he does.
Speaker 4: And I don't want to use the name more on
Speaker 4: because they use it for my YouTubers. But he's a
Speaker 4: jerk and he doesn't understand we're trying to help and
Speaker 4: he's not hip, he's just he doesn't understand.
Speaker 5: I mean, so we need to go above this guy.
Speaker 4: We really do yes to the F and I department.
Speaker 19: I have no idea. I like I said, I was
Speaker 19: very complimentary. We need to give it to some dealership
Speaker 19: toward everything to try to get.
Speaker 4: Here's this, where's this? Hyundai Foundation Westminster, Okay. Foundation, by
Speaker 4: the way, started out with all kinds of promises on
Speaker 4: how good they're going to be. They turned out to
Speaker 4: be such slock people. My god, what a bunch of
Speaker 4: clowns they are. They don't solve any problems.
Speaker 5: They you know, in the beginning, they had a guy there,
Speaker 5: what the hell was his name?
Speaker 4: I want to see Josh. Maybe somebody was there that
Speaker 4: was really good. And then he left and I thought
Speaker 4: the whole place went the hell. I mean really, foundation
Speaker 4: is like all the rest of them big and he
Speaker 4: took over, and you know, I just Joe, I have
Speaker 4: no idea why they want you to redo the deal.
Speaker 4: I certainly wouldn't go in there right now. And I
Speaker 4: don't understand what right they think they can do this.
Speaker 4: I would call the dealer Licensing Board for absolutely, positively
Speaker 4: sure right now, while we're working in looking into this,
Speaker 4: who should we who should we assign this to? Is
Speaker 4: Deputy Dollar around I believe so we could probably get
Speaker 4: a hold of him. We have don't. What I want
Speaker 4: to do is I want to call a jam. I
Speaker 4: just I just want to know why they feel they
Speaker 4: can redo it. I want to see the paperwork to Joe,
Speaker 4: if you can send it to us, and I'm gonna
Speaker 4: I'm gonna put Deputy Dollar on this. He's not out,
Speaker 4: he's not traveling. A bow's traveling, right, bow.
Speaker 19: And chopper is out.
Speaker 4: Okay, but we'll give it to a dollar. Okay, let's okay,
Speaker 4: now real quick here, I gotta I gotta take this break.
Speaker 4: I got backed up. But Daniel, this is really interesting.
Speaker 4: On the traveling with prescriptions, we'll talk about that right
Speaker 4: after this. Go with a sure thing Denver's Best Roofer
Speaker 4: Excel Roofing dot com. You don't pay a cent until
Speaker 4: you're content. Time for an insurance checkup free, no obligation.
Speaker 4: In comparison, call Compass insurance paying too much your coverage
Speaker 4: at dozens of insurance companies. Find out Now three all
Speaker 4: three seven to seven to one.
Speaker 5: Help.
Speaker 4: You'll think you're his only customer when you choose Frank
Speaker 4: durand the real estate man dot Com to list your
Speaker 4: home with Remax Alliance three all three nine two zero
Speaker 4: sixteen twenty two. Hi, Tom Martino, you're troubleshooter three all
Speaker 4: three seven to one three talk seven one three eight
Speaker 4: two five five Daniel, what is your question about prescriptions
Speaker 4: and foundation? By the way, we're we're working on that
Speaker 4: off the air for the guy they told the he
Speaker 4: leased cars that he said you got to bring him back.
Speaker 5: It's crazy, Daniel.
Speaker 4: What is your question about prescription drugs?
Speaker 21: What's up? Tom? Good listening to you.
Speaker 5: To thank you man?
Speaker 4: So what's happening?
Speaker 21: So I'll be out of the I'll be living on
Speaker 21: a little trip out of the country.
Speaker 5: Yeah.
Speaker 21: And a friend of mine, a friend of mine has
Speaker 21: asked me for a favor. He has a prescription to
Speaker 21: his name. I'm not gonna say the country, but it's
Speaker 21: not up north, it's not. So Ever, since he asked
Speaker 21: me to do him this favor.
Speaker 5: What is the favor he wants?
Speaker 4: Daniel?
Speaker 21: He wants me. He wants me to bring back the
Speaker 21: prescription and to him, I'm gonna be flying.
Speaker 4: So he lives in another country.
Speaker 2: No, you live here.
Speaker 4: Oh, he wants you to bring it back. Hold on,
Speaker 4: I understand what you're saying. Hang on for go with
Speaker 4: a sure thing Denver's best roofer Excel Roofing dot com.
Speaker 4: You don't pay a cent until you're content. Please time
Speaker 4: for an insurance check up free, no obligation comparison call
Speaker 4: Compass Insurance paying too much your coverage at dozens of
Speaker 4: insurance companies find out now three oh three seven seven
Speaker 4: to one help. You'll think you're his only customer when
Speaker 4: you choose Frank durand the real estate Man dot com
Speaker 4: to list your home with Remax Alliance three oh three
Speaker 4: nine two zero sixteen twenty two.
Speaker 1: Ripped you You don't have run ins as we can.
Speaker 2: Shooter's gonna help.
Speaker 3: Come Man six is the Troubleshooter Show.
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Speaker 4: Hey, we got a number of things going on. Richard
Speaker 4: called about a speeding ticket. Daniel wants to talk about
Speaker 4: traveling with prescriptions.
Speaker 5: Now, this sounds a little weird to.
Speaker 4: Me right off the bat, but we'll talk about it.
Speaker 4: By the way, this is the show that talks about
Speaker 4: every day aches and pains, that things that make us tick,
Speaker 4: the things that tick us off. Everything basically we're talking about.
Speaker 4: We started the show talking about value in pricing and gouging,
Speaker 4: and the number one complaint we're getting these days is
Speaker 4: pricing number one number one complain. Now, let's talk to Daniel.
Speaker 4: He said, he's traveling. Now, Daniel, where are you traveling to?
Speaker 21: Okay, I'm traveling to Mexico.
Speaker 15: Just do this.
Speaker 5: Okay, got it. Now, you're going to Mexico.
Speaker 4: And your friend said, hey, while you're in Mexico, could
Speaker 4: you pick up some drugs for me and bring them back? Right? No, No,
Speaker 4: I mean I don't mean that in a bad way. Prescription. Now,
Speaker 4: what I need to know is this the prescription that
Speaker 4: he claims to have. Is it an American prescription or
Speaker 4: a Mexican doctor prescription?
Speaker 21: It is a Mexican doctor prescription as far as I know.
Speaker 4: Okay, So is he a Mexican.
Speaker 21: Hot is?
Speaker 4: Okay?
Speaker 5: And he's living here? Now I get it.
Speaker 4: And he says, hey, I need you, since you're going
Speaker 4: to be in Mexico, just pick up these drugs for me.
Speaker 5: Right, So when you go to.
Speaker 4: The pharmacy to pick up these drugs and use his prescription,
Speaker 4: does he already have an order waiting for him?
Speaker 21: That is correct?
Speaker 4: Why can't they ship it to him?
Speaker 21: I don't know. And I actually was getting ready to
Speaker 21: go to the post office, my local post office, and
Speaker 21: ask that question.
Speaker 4: Yeah that it sounds just a little queer to me.
Speaker 4: This a little okay? And yeah, but I but I
Speaker 4: want to know more before I say it. What this
Speaker 4: is the most important question? What kind of drugs are
Speaker 4: we talking about?
Speaker 21: It has to do it. I think it has to
Speaker 21: do with like, uh, what do you say, high blood
Speaker 21: pressure or something like that.
Speaker 4: Okay, So it's not like pain meds or fentanyl or
Speaker 4: anything like that.
Speaker 21: No, no, And I wouldn't do at all. I wouldn't
Speaker 21: even be calling.
Speaker 4: You, so he it really is. It's just like a
Speaker 4: blood pressure med Yeah.
Speaker 21: And maybe, and this is what I'm thinking, medications are
Speaker 21: less expensive in other countries, well, especially next Yes, and
Speaker 21: maybe they're just into, uh, to save a book and
Speaker 21: I understand that.
Speaker 4: Yeah, and we're going, so this is a real pharmacy.
Speaker 4: You're going to go to to pick it up?
Speaker 21: Yeah?
Speaker 5: How much are you picking up? How much does he want.
Speaker 4: You to pick up?
Speaker 21: The way you made it sound is just a couple
Speaker 21: of bottles that should mask a couple of months. And
Speaker 21: that's about it. Everything is legal. The only thing is
Speaker 21: it's just it sounds a little sketchy to me. Also, uh,
Speaker 21: and this is why it has to do a little research.
Speaker 21: I actually watched How to Catch a Muggler on TV,
Speaker 21: a TV show. I don't know if you're familiar with that,
Speaker 21: but they always show people bringing illegal foods, clothes, merchandise. Yeah,
Speaker 21: you know, and and they're like, you know what, you
Speaker 21: cannot bring this along. And I've seen where they catch
Speaker 21: people bringing medications with or without prescription, and you know,
Speaker 21: there are fines involved.
Speaker 4: Usually they don't care about one. Usually they don't care
Speaker 4: about one or two bottles, unless it was like pain
Speaker 4: pills or something. But here's the thing. It doesn't sound
Speaker 4: right to me because most pharmacies will ship and I don't.
Speaker 4: And if he has a prescription issued in Mexico and
Speaker 4: he is in the US, well, I don't know why
Speaker 4: he can't call that pharmacy and have him ship it.
Speaker 8: I have no idea.
Speaker 21: I don't know, and I don't want to do something
Speaker 21: that will put in my life or personal record in jeopardy.
Speaker 5: Do you have the actual name of the medication?
Speaker 11: I do not.
Speaker 21: I do not.
Speaker 4: But did you ever see the prescription? Did he say
Speaker 4: he's going to give you the prescription to take with you.
Speaker 3: No?
Speaker 21: No, he said to just go pick it up at
Speaker 21: a pharmacy, just basically like here, you're going to pick
Speaker 21: up a prescripative for your significant other.
Speaker 4: Okay, No, I get it. I get it. So you'll
Speaker 4: go down and pick up the prescription and give him
Speaker 4: his birth date and name and pay for it and
Speaker 4: just take it home, right I am.
Speaker 11: You know, I'm a little suspicious if he's not telling
Speaker 11: you the name of the drug. He could very well
Speaker 11: be saying it's blood pressure medication and picking up, you know,
Speaker 11: a thousand tablets of oxy cotone.
Speaker 13: I don't want to do that, I know.
Speaker 11: So how do you know what they're giving you is
Speaker 11: blood pressure medication?
Speaker 4: You don't? Yeah, exactly, I don't know, you know, I
Speaker 4: actually don't know what the rule is for traveling with
Speaker 4: a prescription. I mean, I mean what I'm saying is
Speaker 4: I have blood pressure medicine I take with me.
Speaker 5: I mean, no one's ever asked me about it.
Speaker 4: But I don't know what the rule is if I
Speaker 4: pick up medication in another country for someone else.
Speaker 5: But he doesn't sound right to me.
Speaker 18: I mean, even if you put it in the sprin bottle. Yeah,
Speaker 18: drug sniffing dogs sniff it out. It doesn't matter whether
Speaker 18: you have a prescription for it or not, right like, no, no, no, no,
Speaker 18: if you.
Speaker 4: Have a prescription reward. Yeah, But if you have a prescription,
Speaker 4: they're not going to bust you on that. I mean, no, no, no, I'm.
Speaker 22: Just saying, like, you don't really know what you're getting, right, So, man,
Speaker 22: the last thing you want to do is end up
Speaker 22: in jail in Mexico because you are you are you're
Speaker 22: picking up drugs that aren't yours.
Speaker 5: I mean, I as place as he's.
Speaker 18: Saving, can we just give the guy the extra fifty bucks?
Speaker 4: Yeah, like that's run thing. And how much is the
Speaker 4: guy saving? It can't be that much. Blood pressure medicine
Speaker 4: is next to nothing now, Yeah, so I don't know.
Speaker 4: I think, you know, let me ask you something. Is
Speaker 4: he a US citizen?
Speaker 21: I don't know for sure. I'm going to go to
Speaker 21: the extend to say no, because.
Speaker 4: I was going to say if if he you know,
Speaker 4: does he have like a regular doctor he can rescript
Speaker 4: and all that, because they're really things are not that
Speaker 4: things are not that expensive anymore, like like drugs, not.
Speaker 5: All, not a lot of them are.
Speaker 4: I wouldn't do it if you're asking for I mean,
Speaker 4: and Deputy Doc said, it's pretty questionable.
Speaker 5: I don't know.
Speaker 4: I can't give you a legal answer, but I wouldn't
Speaker 4: do it. I really wouldn't know.
Speaker 21: And I was not looking for legal advice by any means.
Speaker 21: I guess what would someone else do because I again,
Speaker 21: I want to get framed. And then all of a sudden, the.
Speaker 4: Reason I wouldn't do it is not because of the US,
Speaker 4: but because of Mexico. Yeah, I mean yeah, and we
Speaker 4: all know what happens in Europe and Russia and all that.
Speaker 5: I mean, look at that man.
Speaker 4: Can you imagine being busted for what? Did grinder have?
Speaker 4: Just some oil? Yeah?
Speaker 5: God, it was like a strong hemp.
Speaker 3: Or seeds, so reed oil?
Speaker 21: Yeah?
Speaker 5: Oh okay.
Speaker 4: It wasn't like she's getting stoned. And even if she
Speaker 4: wasn't mean the oh my god, she she could have
Speaker 4: been in prison for twenty eight years.
Speaker 21: I really, I really like my life of freedom here.
Speaker 21: So yeah, Daniel, I would.
Speaker 4: I wouldn't do it, but you know, and you know,
Speaker 4: I don't even know if drugs are available anymore in
Speaker 4: Mexico like they used to be, because I used to
Speaker 4: hear people say you could walk in a drug store
Speaker 4: down there literally just buy oxy or buy stuff without
Speaker 4: a prescription doc. Did you ever hear that?
Speaker 11: Well, I know you could buy antibiotics down there, and
Speaker 11: I think that the strongest thing you were able to
Speaker 11: buy was sailing on with codeine. I don't think there
Speaker 11: was all the oxy coodon or anything stronger than that.
Speaker 11: But I think let's say antibiotics and uh T threes
Speaker 11: were probably available.
Speaker 4: Okay, And that's the tailan on Okay, thank you three
Speaker 4: oh three seven to one three eight two five five.
Speaker 4: I'm going to talk to Richard about a speeding ticket,
Speaker 4: coming right up and see what we can do for him.
Speaker 4: Genesis Total Exteriors for all of your exterior needs, and
Speaker 4: I'm telling you he converting. He's converting a lot of
Speaker 4: people from siding to stucco, which is a good especially
Speaker 4: if you have.
Speaker 5: An insurance claim.
Speaker 4: It's just a few more bucks to upgrade to a
Speaker 4: lifelong a stucco exterior.
Speaker 5: He also does mold remediation.
Speaker 4: And that's Genesis A Total Exteriors dot com. Go with
Speaker 4: a sure thing Denver's Best roofer Excel Roofing dot com.
Speaker 4: You don't pay a cent until you're content, wait time
Speaker 4: for an insurance check up, free no obligation comparison call
Speaker 4: Compass Insurance paying too much your coverage at dozens of
Speaker 4: insurance companies find out now three oh three seven to
Speaker 4: seven to one. Help. You'll think you're his only customer
Speaker 4: when you choose Frank durand the real estate Man dot
Speaker 4: com to list your home with Remax Alliance three oh
Speaker 4: three nine two zero sixteen twenty two.
Speaker 5: Hi, Tom Martino here, Welcome to the show.
Speaker 4: By the way, Petrolleyroofing dot Com out of Colorado Springs
Speaker 4: has been with us for years. And Michael alleys here
Speaker 4: and I do have one quick question here for you
Speaker 4: on text.
Speaker 5: On where is it?
Speaker 4: Let me find it?
Speaker 5: Okay?
Speaker 4: On on upgrading shingles, because I talked about Genesis doing
Speaker 4: upgrades from siding to stucco. So on the roof upgrading shingles,
Speaker 4: if the whole roof's destroyed, does the does the insurance
Speaker 4: company they want to know, ever, allow for better shingles.
Speaker 18: Now, the insurance company itself is going to pay for
Speaker 18: what was on the roof before, so the.
Speaker 4: Price increase, though then they get more, but they don't
Speaker 4: get a different roof.
Speaker 18: That's right. But most most companies right now will upgrade
Speaker 18: you for a nominal cost, if not free.
Speaker 5: Are you guys? Yeah, absolutely we do.
Speaker 18: Sometimes so it's not in the homeowner's best interest to
Speaker 18: upgrade to a Class boor impact resistant shingle. Why, Well,
Speaker 18: you do get an insurance discount. But what happens is
Speaker 18: after ten years, certain insurance companies depreciate the roof fifty percent,
Speaker 18: and so if your roof isn't replaced, within the ten
Speaker 18: that ten year timeframe, then you're going to be on
Speaker 18: the hook to pay for your own roof, even though
Speaker 18: you've had insurance.
Speaker 4: So you, yeah, you just have to be really good.
Speaker 4: Wait wait, wait, but but that's if you have actual
Speaker 4: cash value or HGV. That's how it used to be.
Speaker 18: But insurance companies are changing to what's called an RSP,
Speaker 18: a roof scheduling program to after really it'll go from an.
Speaker 4: R roof schedule. I've never heard of that. Yeah, it's
Speaker 4: what so it's saying, is that.
Speaker 5: Just for impact resistance.
Speaker 18: It's for all all shingles.
Speaker 4: Okay, I got to write this down. I never I
Speaker 4: never heard of such thing. It's called r SP.
Speaker 18: Really, yeah, and so it's the insurance companies mark.
Speaker 4: Have you heard of RSP? And so it stands for
Speaker 4: what roof scheduling program? And that means that it will
Speaker 4: diminish your values for each year.
Speaker 18: So instead of just having recovery depreciation, which you would have,
Speaker 18: no I get CV. Yeah, they say that's a flat
Speaker 18: out all they pay after ten years, it's your actual
Speaker 18: cash value.
Speaker 5: Oh my goodness.
Speaker 9: Yeah.
Speaker 18: So so in those cases, like for me personally, I
Speaker 18: didn't put an impact resistant shingle on my room. Yes,
Speaker 18: I want to get it replaced before ten years on
Speaker 18: the insurance.
Speaker 4: Even But okay, well does that make sense?
Speaker 1: Yeah?
Speaker 4: But hold on, But if any roof you have to
Speaker 4: replace within ten years and you're betting you're going to
Speaker 4: have oh no no, because you're saying the hail resistant
Speaker 4: one won't be.
Speaker 18: Replaced like it resistantly crash.
Speaker 4: So all right, all that That's why I got to
Speaker 4: digest this for a while. I don't know if people
Speaker 4: are hearing this, but this is major information. Okay, Now
Speaker 4: let's go to Richard. Richard, tell me about your speeding ticket. Hi.
Speaker 5: Tom, Hey, Richard.
Speaker 10: Hey, I'm I'm I'm there. Are you here?
Speaker 4: Can you? Yes? Sir?
Speaker 23: Thank you sir. First of all, I just wanted to
Speaker 23: thank you for your many, many years of service. I've
Speaker 23: been listening to you from the nineteen eighty As a
Speaker 23: matter of fact, you have.
Speaker 10: With another if I had in the eighties. But but
Speaker 10: in any case, I'll get to the to the point.
Speaker 23: I received the ticket a week ago today in Frederick, Colorado.
Speaker 23: And on that particular ticket I have, there is a
Speaker 23: line item for you to sign to acknowledge that you
Speaker 23: receive the ticket. I was never asked to sign it,
Speaker 23: but in that line its stated valid Colorado CDL, which
Speaker 23: I do have. That's that's one thing. I don't know
Speaker 23: whether you know whether or not it is required for us.
Speaker 4: As No, if you don't sign it, if you don't
Speaker 4: sign it, you don't have to sign it.
Speaker 5: However, if you did not sign it and then.
Speaker 4: You said you never got it, they would have to
Speaker 4: prove it, so it does make the burden.
Speaker 5: Shift to them.
Speaker 4: But if you lie about it and it's discovered, it's
Speaker 4: even more trouble. So it's really what they call substance
Speaker 4: over form if you really did get it, even if
Speaker 4: you didn't sign for it, unless you're really pissed off
Speaker 4: at the system and want to make a stand, and
Speaker 4: you don't think there's a way with the that the
Speaker 4: camera in the car or body cam or anything, that
Speaker 4: he got this license plate or she got the license plate,
Speaker 4: then I'm saying, take your chance. But I would never
Speaker 4: lie about it.
Speaker 10: Yeah, not into line about anything.
Speaker 23: But the other The other issue on the ticket is
Speaker 23: I actually wrote the city attorney an email and talked
Speaker 23: to her about this particular ticket, and she got back
Speaker 23: to me.
Speaker 4: Why though, what what what about the ticket that bothers you?
Speaker 10: Well, the other thing that bothers me about.
Speaker 23: First of all, I have a system in my vehicle
Speaker 23: that warns me when I'm five mile an hour of
Speaker 23: speed limits.
Speaker 10: It never was activated.
Speaker 23: But but beyond that, there's another part in the ticket
Speaker 23: there it you know, I was given the opportunity to.
Speaker 10: Pay a fine and have the ticket.
Speaker 23: Reduced from four points to two points. And on the
Speaker 23: back of the ticket it shows that two points would
Speaker 23: go down as operating in an unsafe vehicle.
Speaker 10: But the attorney told me, and you know, you can help.
Speaker 23: Me out here, I hope that that that actually is
Speaker 23: what they call a masking of what the true infraction was.
Speaker 23: So therefore, they're in the process of of reprinting their
Speaker 23: tickets so that they comply with the federal law.
Speaker 10: Is what she's told me.
Speaker 23: But on my particular ticket, it says it would go
Speaker 23: to two points operating in an unsafe vehicle.
Speaker 10: I don't know. Can they arbitrarily just tell you that?
Speaker 10: And if they've told you that, is that legal? Is
Speaker 10: that enough for it to be?
Speaker 4: Well, let's put it this way, Okay, what they have done,
Speaker 4: and this has been going on for years they would
Speaker 4: put down a lesser offense if you don't fight it,
Speaker 4: and it's like a plea deal basically, now, did you
Speaker 4: have an unsafe vehicle? Technically not, but would you rather
Speaker 4: have that than speeding? Then you agree to it. And
Speaker 4: if you agree to it, you agree to it. But
Speaker 4: like sometimes they'll put out a tail light or something.
Speaker 4: They'll say that, I don't know what they're talking about
Speaker 4: when they say that, they have to comply that. There's
Speaker 4: most what's that mark.
Speaker 7: There's quite a few insurance companies that look at a
Speaker 7: defective vehicle like a speeding ticket.
Speaker 4: Of course, yeah they know that, but that's not like,
Speaker 4: that's not like against the laws. What I'm saying is
Speaker 4: what he's doing is not against the law. But insurance
Speaker 4: companies have long ignored those mark. In fact, they'll ask
Speaker 4: you was it really a defective vehicle or really a
Speaker 4: tail light? Or was it masking? So the word masking
Speaker 4: comes from the insurance industry.
Speaker 23: Well, when I looked it up, I looked it up online.
Speaker 23: You know, it definitely has some implications of the anti
Speaker 23: masking and what the municipalities are supposed to be doing.
Speaker 23: But I guess still my question is if in fact,
Speaker 23: on this particular ticket, it says that it's an unsafe
Speaker 23: vehicle operating an unsafe vehicle. Can they arbitrarily change that
Speaker 23: in the system that they report to on our CDL
Speaker 23: as an example to a speeding two point speeding ticket?
Speaker 4: Well, they, you're asking me, can they? When you say legally,
Speaker 4: I mean, I can't answer that. All I can tell
Speaker 4: you is they do it all the time. However, it
Speaker 4: says here specifically, because I looked up the CDL, it
Speaker 4: says for CDLs only if federal regulations prohibit it, so
Speaker 4: they can't. Now, now, this is something I didn't know
Speaker 4: until you mentioned a CDL, so I put in CDL
Speaker 4: with my search, and this says masking a speeding ticket
Speaker 4: is a common practice taking a speeding a violation and
Speaker 4: altering it and keeping it off the record by various means,
Speaker 4: such as making it a non moving violation. However, if
Speaker 4: you hold a CDL, federal regulations prohibit masking on your license,
Speaker 4: so technically they can't do it.
Speaker 7: So let me tell you how it goes down. This
Speaker 7: is my understanding, and I believe Joe Lazier is the
Speaker 7: one I got this from long time ago. When you
Speaker 7: get a speeding ticket or whatever is issued to you
Speaker 7: and you either plea or fight it in court, whatever
Speaker 7: the outcome is what it is. Then it gets sent
Speaker 7: over to DMV. That's when it hits your driving record.
Speaker 7: Now the issue is this with the CDL, they can
Speaker 7: look at the original charge, is my understanding, I'm not sure, right, sure,
Speaker 7: so they can see the original charge was speeding and
Speaker 7: you took you took the plee down to defective taillight
Speaker 7: or whatever it is. I'm not sure they do that
Speaker 7: with a normal driver's like.
Speaker 5: They don't.
Speaker 4: They don't mark. Now, with a normal driver's license, an
Speaker 4: insurance company can charge you as if you had a
Speaker 4: speeding ticket if you tell them it was really for speeding.
Speaker 5: Most of the time they don't.
Speaker 4: But a commercial driver's license, you can't do it at all.
Speaker 4: You can't. It's it's absolutely you're right, it's against the law.
Speaker 4: And with a CDL, well you can not allowed.
Speaker 7: You can still take the plea for whatever municipality or
Speaker 7: whoever you're dealing with. But the bottom line is everybody's
Speaker 7: going to know on your driving record that it was
Speaker 7: a speeding ticket.
Speaker 4: Right. You can still take fewer points, you can still
Speaker 4: take fewer points, that's right for sure, But on your
Speaker 4: CDL it will show us a speeding violation.
Speaker 23: Okay, yeah, and that's what I really wanted to know.
Speaker 23: And you know, it is what it is. You know,
Speaker 23: it's one hundred and twenty dollars fine, four points down
Speaker 23: to two points. It's probably not worth my time or
Speaker 23: money to actually, but I'd like.
Speaker 4: To ask you something, as a CDL holder, tell me
Speaker 4: about it.
Speaker 1: Is it?
Speaker 4: Do you get punished for speeding tickets way more than
Speaker 4: you would with a regular driver's license. Can it affect
Speaker 4: your ability to work?
Speaker 8: Well?
Speaker 23: I think if it's a you know, over a period
Speaker 23: of time you accumulate more than one I think every year.
Speaker 10: Or so, it can affect that.
Speaker 5: Yes, okay, so.
Speaker 23: It's so it's an important thing for me. Although I'm
Speaker 23: retired and I still do a lot of driving for
Speaker 23: various companies and a lot of help out there. It
Speaker 23: could affect me if if, in fact, I were to
Speaker 23: receive another which you know, like I was saying, this
Speaker 23: was also in my personal vehicle.
Speaker 10: But you know, I don't know.
Speaker 4: It's just now obviously wait, we haven't talked about this,
Speaker 4: and that is you can dispute the whole thing and
Speaker 4: fight it. I mean, you're not guilty automatically. I mean,
Speaker 4: the chances of winning a speeding ticket are pretty slim,
Speaker 4: but you can also fight it. I got to move
Speaker 4: on to another call, but I wish you the best.
Speaker 4: Three oh three seven one, three eight two five five.
Speaker 4: Julie was cited for third party damage.
Speaker 5: I don't even understand.
Speaker 4: Are hired, I'm sorry, a third party for damages to
Speaker 4: her home or the city did tell me what you're doing?
Speaker 4: The city hired someone who damaged your home? Is that
Speaker 4: what I'm reading in these notes? Julie, not really, So okay,
Speaker 4: go ahead and tell your story, Pachina, This this note
Speaker 4: line you put here has me confused as hell. Go
Speaker 4: ahead and let me know what's going on, Julie.
Speaker 3: Sure.
Speaker 24: So the city that I live in, their building department,
Speaker 24: hires a third party company to run the building department.
Speaker 12: Oh, they're the ones that.
Speaker 21: Were They're the one that.
Speaker 24: Give out the permits for the permanent work. They're the
Speaker 24: ones that approve or deny the work done.
Speaker 4: Yeah.
Speaker 5: So they have a private contractor doing this.
Speaker 24: A third party company.
Speaker 5: Yeah, yeah, that's what I meant.
Speaker 17: Like, Okay, yeah, so.
Speaker 20: Long story short.
Speaker 24: Last year in May at twenty twenty three, there was
Speaker 24: major hailstorms. I got hail damage. Obviously, I need your
Speaker 24: roofers should come give me estimates. And I had one
Speaker 24: roofer stay to me like that, this is all wrong,
Speaker 24: as in the work that was done, which was new
Speaker 24: in twenty twenty. And so then I'm like, what do
Speaker 24: you mean it's wrong because I don't know anything about roofine.
Speaker 4: So in twenty twenty when you had in twenty twenty,
Speaker 4: when you had the roof done, was it also because
Speaker 4: of hal.
Speaker 10: Yeah, And the.
Speaker 4: Roofer that was looking at the most recent damage said, hey,
Speaker 4: this previous job was done all wrong, right because.
Speaker 24: A there wasn't enough events and then and there was
Speaker 24: I don't know if you know anything about the pitch,
Speaker 24: but I've learned an awful lot the pitch that my
Speaker 24: roofs have two roofs are below a two twelve.
Speaker 21: With a two twelve or.
Speaker 24: Below roof, you cannot have three tab shingles on it.
Speaker 5: Okay, now is that right? Mike O'Malley, do you know
Speaker 5: about that?
Speaker 4: Just put that my closer to your Yeah, it's right.
Speaker 18: You have to go with the low slope roofing. Material.
Speaker 4: All right, I got to take a break. I'll come
Speaker 4: right back and see where we're going with is Julie.
Speaker 4: I think she's gonna blame the third party because they
Speaker 4: were inspecting we'll have more coming up. Go with a
Speaker 4: sure thing Denver's Best roofer Excel Roofing dot com. You
Speaker 4: don't pay a cent until you're content. Time for an
Speaker 4: insurance check up free, no obligation. In comparison, call Compass
Speaker 4: Insurance paying too much your coverage at dozens of insurance
Speaker 4: companies find out now three O three seven to seven
Speaker 4: to one help. You'll think you're his only customer when
Speaker 4: you choose Frank durand the real estate Man dot com
Speaker 4: to list your home with Remax Alliance three oh three
Speaker 4: nine two zero sixteen twenty two. Hi Tom Martino, you're
Speaker 4: a troubleshooter three oh three seven one three talks seven
Speaker 4: one three eight two five five Julie, I think I
Speaker 4: understand the problem. So you're in your city, the building
Speaker 4: department is run by a private company because the municipality
Speaker 4: hires a private company to do it.
Speaker 5: This is not unheard of.
Speaker 4: There are private companies that run water systems, sewage systems.
Speaker 5: Private companies that do.
Speaker 4: Street maintenance, and in this case, they say, run our
Speaker 4: building department. Okay, in running the building department. I know
Speaker 4: you're going to make the case because of how you
Speaker 4: presented it that they aired in their inspections of your
Speaker 4: roof three years ago when it was replaced, and it
Speaker 4: costs and it was done improperly. They use the improper shingle.
Speaker 4: What else was done wrong?
Speaker 24: But at that time, that's all I knew. And then
Speaker 24: when I got my roof replaced in September of twenty
Speaker 24: twenty three, I had my roofer and I were up
Speaker 24: there when they tore off the shingles, you could see mold.
Speaker 24: They the decking was improper, they used plywood and certain
Speaker 24: areas or replace it. There's millions of gaps within the boards.
Speaker 4: What do you mean it was improper? They didn't. They
Speaker 4: didn't lay it down right.
Speaker 14: No, they did not.
Speaker 24: I don't know how you lay it right if you
Speaker 24: got a two inch gap between boards.
Speaker 4: And so you're saying this roof was never you're saying
Speaker 4: this roof was never inspected properly. Had it been inspected properly,
Speaker 4: it would have been laid down properly, and you would
Speaker 4: not have had the additional damage.
Speaker 24: Correct if they would have come to see the decking
Speaker 24: and not approved it, they would have had to redo it.
Speaker 4: That's exactly what I just said. Then you wouldn't have
Speaker 4: had the damage. We can get right to that point,
Speaker 4: and I agree with you.
Speaker 5: I totally agree with you.
Speaker 4: Okay, if what you're saying is true, they put it
Speaker 4: on improperly, it wasn't inspected, and as a result, you
Speaker 4: have additional damage. What I need to ask you is
Speaker 4: what's that additional damage.
Speaker 24: My sighting is bubbling like, it's like wavy like from
Speaker 24: the moisture, and I've also had ceiling damages.
Speaker 4: Then you need a public adjuster because your insurance will
Speaker 4: cover additional damage. It's going to be easier to get
Speaker 4: your insurance to cover it. And I'm going to tell
Speaker 4: you why. The governmental immunity will go to that will
Speaker 4: extend to private companies who are hired by the municipality.
Speaker 4: So you're going to have the worst time in the
Speaker 4: world if you think you're going to sue the city
Speaker 4: for this neglect or for this oversight. It's going to
Speaker 4: be really, really difficult. Your insurance covers all of this stuff.
Speaker 4: If it's a result of this dammage, it's gonna be covered.
Speaker 24: To see, the tail didn't cause the damage, it's the
Speaker 24: three years of the rain and snow melting on the roof.
Speaker 4: Yes, unfortunately, that's right. And however, now you're right. If
Speaker 4: it's normal wear and tear or lack of make coverage,
Speaker 4: it could be denied depending on how it's presented. I
Speaker 4: was going to recommend that you consult a public adjuster
Speaker 4: to see if you can get it covered by your insurance.
Speaker 5: Because I'm gonna.
Speaker 4: Tell you this, Julie, unless I'm sadly mistaken, which I'm
Speaker 4: usually not, you're either gonna get it covered by your
Speaker 4: insurance company or you're gonna have no coverage and to
Speaker 4: sue the city. What do you think that's gonna cost you.
Speaker 4: It's gonna cost you way, way, way more. You're gonna lose.
Speaker 4: You can't sue them because that company has governmental immunity. Well,
Speaker 4: actually you can sue them. There's a process, but it's
Speaker 4: going to be I don't think you're going to get anything,
Speaker 4: is what I'm saying.
Speaker 24: But see I'm not. Initially I started a claim. There's
Speaker 24: a claim filed with that company's Professional Liability.
Speaker 4: Good and what are they saying.
Speaker 24: They're the ones that Oh they're lying left and right
Speaker 24: and sending letters to the roofing company telling they sums
Speaker 24: up great jobs, we passed this.
Speaker 4: Yeah, but what what tell me what you put in
Speaker 4: a claim that third party, that third party running the
Speaker 4: building department? Are they saying to you, yes, you can
Speaker 4: put a claim in with our insurance, right.
Speaker 24: They I don't need their permission.
Speaker 21: I did it.
Speaker 4: Okay, Well, actually they cooperated though, because you found out
Speaker 4: who they're whatever. I don't care how you word it,
Speaker 4: but they they are not opposing you putting an a claim.
Speaker 4: If their insurance wants to pay it, they're not going
Speaker 4: to oppose it. Is that right?
Speaker 24: They are opposing it.
Speaker 5: Okay, that's what I meant.
Speaker 4: So they're not giving you They are opposing it under
Speaker 4: what grounds? Are they opposing the claim you put into
Speaker 4: their insurance?
Speaker 24: They are stating that my roof pitches are over A
Speaker 24: two twelve when they have no proof.
Speaker 4: Okay, So they're doing it on a factual basis, which
Speaker 4: is good. They're not saying they're not invoking governmental immunity,
Speaker 4: are they?
Speaker 24: I wouldn't think so.
Speaker 14: They're part of no.
Speaker 4: I mean they never mentioned it, right, They never mentioned
Speaker 4: government immunity right, No, and their insurance company did not
Speaker 4: mention it, right. Correct. That's good news. So if it
Speaker 4: comes down to simply proving the pitch of the roof,
Speaker 4: that's way easier than if they claim governmental immunity. So
Speaker 4: is that the big issue now that you don't have
Speaker 4: a two twelve pitch?
Speaker 24: That's their claim yet.
Speaker 4: So if you show them proof with an engineer who
Speaker 4: measures it, that you have a two twelve roof, then
Speaker 4: they have to pay the claim, right because they're not
Speaker 4: protesting the claim.
Speaker 3: Correct, So why haven't you done that?
Speaker 12: Pictures aren't going.
Speaker 5: Pictures aren't going to know?
Speaker 24: I need like a professional.
Speaker 8: I need a professional.
Speaker 4: Yeah, you actually do. But this is good news. See,
Speaker 4: I am happy for you, Julie, because they're not. They
Speaker 4: never even mentioned, forget it, Julie, were covered under the
Speaker 4: city's immunity. They never mentioned that. If they're so stupid
Speaker 4: as to mention that's not a two twelve pitch and
Speaker 4: you could easily prove it is, well, then you took
Speaker 4: their argument away.
Speaker 5: You're gonna get it covered, okay.
Speaker 4: Well, so here's what I want to know. Michael O'Malley
Speaker 4: with a petrolley roofing. Who does she get like, why
Speaker 4: won't they take a roofer's word for it? That is
Speaker 4: a two twelve.
Speaker 18: Well, it's easy to manipulate the pictures and see that,
Speaker 18: hey look this is like I could go and say this.
Speaker 5: Over so she needs really an engineer.
Speaker 18: An engineer would probably somebody that stamps it and says, hey,
Speaker 18: look this is a bright twelve, and you know what they're.
Speaker 4: I think once you do that, you're you're gonna have it.
Speaker 4: I mean, in my opinion, we got to take this break.
Speaker 4: We got more coming up. Go with a sure thing
Speaker 4: Denver's Best roofer Excel Roofing dot com. You don't pay
Speaker 4: a cent until you're content. Time for an insurance check
Speaker 4: up free no obligation comparison call Compass Insurance paying too
Speaker 4: much your coverage at dozens of insurance companies find out
Speaker 4: now three oh three seven to seven to one help.
Speaker 4: You'll think you're his only customer when you choose Frank
Speaker 4: durand the Real estate Man dot com to list your
Speaker 4: home with Remax Alliance three oh three nine two zero
Speaker 4: sixteen twenty two. Hi Tom Martino, your troubleshooter three oh
Speaker 4: three seven to one three, three oh three seven one
Speaker 4: three eight two five five.
Speaker 5: Ronda has a.
Speaker 4: Follow up with T Mobile. Yes, this was the weird one.
Speaker 21: Let me get rid of that.
Speaker 4: Okay, there we go. Yeah, Ronda, so your cell was
Speaker 4: damaged and you wanted to replace?
Speaker 20: Can I ask you a really huge favor, real quick?
Speaker 8: Yeah, go ahead before.
Speaker 23: Can you?
Speaker 20: Can you tell uh, Deputy Doc that I said, Hi, he.
Speaker 25: Delivered my daughter thirty one years ago.
Speaker 4: Are you kidding me?
Speaker 20: Whoa tough deliver?
Speaker 4: So I remember?
Speaker 1: Ay?
Speaker 4: Wait, you remember Ronda's daughter specifically?
Speaker 3: Now I was just kidding. Oh okay, my daughter.
Speaker 25: Was breach and she had her legs up in the air.
Speaker 4: How many breaches did you do, Doc?
Speaker 13: Oh? A lot?
Speaker 11: While there's like, uh maybe five percent of births five
Speaker 11: of breach.
Speaker 25: Well here my husband, my husband worked on your wife's car.
Speaker 25: My best friend bought your wife's car.
Speaker 4: Oh wow. And you know, Deputy Doc said, when he
Speaker 4: delivers a baby, he would always say, now, that's one
Speaker 4: of the cutest babies I've ever seen.
Speaker 13: Oh the mine was? They all are.
Speaker 4: Yeah, so anyway they have Okay, so Doc, she says, hello,
Speaker 4: isn't that cool?
Speaker 3: Anyways?
Speaker 4: So you're you said that you wanted to replace the screen,
Speaker 4: and you paid a ninety nine dollars deductible under the
Speaker 4: assurance plan, and they they sent you a new phone
Speaker 4: right and and UH charge you four hundred bucks or
Speaker 4: a refurbished phone, the wrong phone. I know you had
Speaker 4: a problem there, but eventually the bottom line is they haven't.
Speaker 4: They need proof of delivery of your old phone before
Speaker 4: they'll credit your account. We'll come back to you on
Speaker 4: that because I'm out of time and I want to
Speaker 4: give you some time to answer it. We have that
Speaker 4: coming up on the Troubleshooter Show. I'm Tom Martinez Alsotrolley Roofing.
Speaker 5: Dot com in the house.
Speaker 4: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 4: dot com. You don't pay a cent until you're content.
Speaker 4: Please time for an insurance check up free, no obligation
Speaker 4: comparison call Compass Insurance paying too much your coverage at
Speaker 4: dozens of insurance companies find out now three oh three
Speaker 4: seven seven one help. You'll think you're his only customer
Speaker 4: when you choose Frank durand the Real estate Man dot
Speaker 4: com to list your home with Remax Alliance three oh
Speaker 4: three nine two zero sixteen twenty two.
Speaker 1: Rit ne need advice so you don't have.
Speaker 2: Run ins as cam. No Shooter's gonna hilp.
Speaker 1: Come man, this is.
Speaker 3: The Troubleshooter Show.
Speaker 4: Now Tom Martino, Hi, Tom Martino here, Welcome to the show.
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Speaker 4: Ronda called with T mobile problem and she said that
Speaker 4: they promised, well, we had one deputy call and they
Speaker 4: promised it would no No. I know what happened. I
Speaker 4: told you to wait because they promised it would be
Speaker 4: done by July thirty first, which is today, And so
Speaker 4: I wanted to know if they did finished.
Speaker 5: Did you get your phone?
Speaker 4: No?
Speaker 25: So what I did get my phone? But what happened
Speaker 25: is I mean your credit?
Speaker 18: No.
Speaker 25: T Mobile did a conference call with a lady named
Speaker 25: Ruth from T Mobile did a conference call with Kenya
Speaker 25: from Assurance, and she said that the documentation of the
Speaker 25: lady I talked to the day before, Liz, wasn't in
Speaker 25: there at all.
Speaker 20: Someone, someone at eleven.
Speaker 25: Am, said that it'll take one to two more billion cycles.
Speaker 4: Are you kidding me? You've been waiting since when to
Speaker 4: get this credit?
Speaker 25: Since March twenty first.
Speaker 5: That's when you first sent in your phone.
Speaker 25: No, my phone was their March tempt and so okay,
Speaker 25: it three one, and then the second phone was three ten,
Speaker 25: and then we received our bill from cheap.
Speaker 4: So we're talking about the four full months they've had
Speaker 4: your phone, yes, and that you can't find it and
Speaker 4: they have not credited you, and they're charging you four
Speaker 4: hundred dollars.
Speaker 25: Yeah, four hundred and eighty dollars, eighty three dollars and
Speaker 25: eighty cent.
Speaker 4: So what did when you were on the phone. What
Speaker 4: did they suggest you do it? Verison not Verizon? At
Speaker 4: which what cell phone? Is it planing?
Speaker 15: Are you on mobile?
Speaker 6: What did they they suggested?
Speaker 24: I set a payment.
Speaker 25: Plan up for it. Yeah, but mobile is on that
Speaker 25: and get rid of the bill.
Speaker 4: What do you mean they can't get rid of the bill.
Speaker 25: They're okay, and it's a company that they sold us
Speaker 25: the insurance to.
Speaker 4: And are you saying when you say the assurance or assurance.
Speaker 25: Assurant with the teeth?
Speaker 4: Okay?
Speaker 21: My husband kindly.
Speaker 25: Wrote that in the notes.
Speaker 4: I see, Okay, So right now you haven't paid it
Speaker 4: and it's on your bill, yes, gosh, dang it.
Speaker 5: And T Mobiles says.
Speaker 25: The team Mobiles giving me a credit hold until August
Speaker 25: tempt What does that mean? They won't start collecting again
Speaker 25: until after August temph.
Speaker 4: So they're going to wait until then to see if
Speaker 4: you get a credit.
Speaker 25: Yeah, which I won't because it's going to be one
Speaker 25: one to one to two more billing cycles.
Speaker 4: Again, did Assurance say why it takes so long to
Speaker 4: issue a credit?
Speaker 25: They say it's because they can't find the phone in
Speaker 25: the warehouse. They have proofs that they have it, They have.
Speaker 4: The well then why is that your problem? I don't
Speaker 4: This thing is crazy.
Speaker 20: It is crazy.
Speaker 4: Well, somebody's got to call them. I mean, this is ridiculous.
Speaker 4: We got to call these people. They're just jerking you around.
Speaker 4: I mean it's not Look, you have a receipt.
Speaker 5: It was sent.
Speaker 4: They even agree that they received it, so if they
Speaker 4: lost it, that shouldn't be your problem. Who do we
Speaker 4: have that can explain that to these morons?
Speaker 25: I don't know because I try to call them and
Speaker 25: I cannot get through. They tell me what number I'm
Speaker 25: calling from, and they don't let me get through.
Speaker 4: We can probably get through. You have the initial number
Speaker 4: to call. Do you have someone there you've been talking
Speaker 4: to at Assurance?
Speaker 25: No, because they've cease to communicate with me unless I.
Speaker 4: Go through T Mobile.
Speaker 20: I can call T Mobile.
Speaker 25: And they can take our password and make a phone
Speaker 25: call to Assurance with me on a line into a
Speaker 25: conference call. That's the only way I can talk to Assurance.
Speaker 25: And that's what they did yesterday they called me.
Speaker 4: So T Mobile is your bridge between them? Yep, and
Speaker 4: T Mobile heard them say they have proof they have
Speaker 4: the phone.
Speaker 25: They heard them say that several times.
Speaker 4: Now, then why won't T Mobile say to them or
Speaker 4: advocate for you.
Speaker 25: They're not advocating for me at all.
Speaker 5: Anybody have any ideas?
Speaker 3: This started in February, So.
Speaker 5: Yeah, this thing sucks.
Speaker 4: I'm looking up insurant Assurant because we really need to
Speaker 4: get to them directly.
Speaker 5: Somebody at assurance has to care.
Speaker 4: And man, and.
Speaker 25: They're not documenting their phone calls so obviously because they
Speaker 25: don't have any entry for me talking to Liz two
Speaker 25: days ago that guaranteed me twenty four to forty eight hours.
Speaker 5: No, they're just.
Speaker 4: And you can't sue because you haven't paid it yet.
Speaker 13: Right?
Speaker 5: Is Mark still on? Is he still on or not?
Speaker 5: I wanted to run that.
Speaker 25: I kind of feel like T Mobiles to be responsible
Speaker 25: because we paid the insurance through them.
Speaker 4: Okay, purchased it. We're gonna you know what, Doc, can
Speaker 4: you call T Mobile for her and start there? At
Speaker 4: least you're listening to this problem?
Speaker 1: Right?
Speaker 4: Yeah? I can try, because here's here's what I would say.
Speaker 5: It's a very simple thing.
Speaker 4: You've been on a conference call several times and verified
Speaker 4: they got the phone. They just said they can't place
Speaker 4: where it is. That's not her problem. She's done everything.
Speaker 4: She's supposed to do. I mean, you're the one selling
Speaker 4: this damn insurance policy. Or we got to get a
Speaker 4: contact at assurance and call them. I would I would
Speaker 4: at least doc start, at least start making some calls
Speaker 4: and see if we can get someone at tea mobile,
Speaker 4: maybe even in media or something that can help.
Speaker 13: Yeah, I'll try the media relations Tom Yeah.
Speaker 4: And say, look, this is ridiculous. What's happening to this woman?
Speaker 4: She just doesn't want to be charged for the phone
Speaker 4: she sent back? All right, RONA hold on, Craig, what's
Speaker 4: going on with you? Craig, welcome to the showy.
Speaker 12: Real quick and listening. What's you since the mid eighties?
Speaker 18: So wow?
Speaker 4: For years now, I got all of these listeners calling
Speaker 4: in about the eighties.
Speaker 5: This is so cool. What's happening with you?
Speaker 4: We're all getting older and we're all getting well. Hey, hey, hey, yeah,
Speaker 4: I guess we are.
Speaker 5: I guess I guess we are.
Speaker 12: Have have you met as your referless folks? Been with
Speaker 12: Smith's for the last four years? Four years years?
Speaker 4: The clerk choice.
Speaker 12: But this call is just to give a shout out
Speaker 12: if I.
Speaker 8: Can, sure you can from one of us, from one
Speaker 8: of us.
Speaker 12: Truths Jacob with the trolley. We've met a few times.
Speaker 12: I just signed a contract with Jacob yesterday for the
Speaker 12: to do my rough But on one thing with Jacob,
Speaker 12: he's been really patient and helping me to understand like
Speaker 12: the the actual cash value, how the recoverable and appreciation
Speaker 12: works and all that, so I understand really when I'm
Speaker 12: getting into what's going on, how this gets paid and everything.
Speaker 12: So just a quick shout out to Jacob. Is Jacob's
Speaker 12: on one of his son's birthdays today, so he can
Speaker 12: give that out to him too.
Speaker 4: Thank you, Thank you man for waiting to tell them.
Speaker 4: And who is Jacob? Mike?
Speaker 5: Who is Jacob that he's talking about?
Speaker 18: And Jacob is one of our He's just a dynamite guy.
Speaker 18: I tell you I've met Jacob, and you know how
Speaker 18: you just get a feeling for somebody. How long has
Speaker 18: you Jacob had owned a painting company. He's been with
Speaker 18: us for about a year now. Yeah, and he's just dynamite,
Speaker 18: Like he's a person that you want to be a
Speaker 18: friend with, not just someone that you want to work with.
Speaker 4: That's cool.
Speaker 18: Now, he's got like six kids, so I can't tell
Speaker 18: you which one of his birthdays they are like they
Speaker 18: But I tell you, man, all of his kids are dynamite.
Speaker 18: They were like little bow ties and they're just the
Speaker 18: cutest little things. But yeah, Jacob is one of the best.
Speaker 18: But we're really selective in who we hire. You know,
Speaker 18: they carry our reputation with us, and Jacob exemplifies what
Speaker 18: we do at Petrolley Roofing. So what a wonderful Carl.
Speaker 18: Thank you so much for that.
Speaker 4: Yeah, we do appreciate the feedback. Trust me, we got
Speaker 4: more coming right up on the Troubleshooter Show. Go with
Speaker 4: a sure thing Denver's Best roofer Excel Roofing dot com.
Speaker 4: You don't pay a cent until you're content, wait time
Speaker 4: for an insurance check up free, no obligation. In comparison,
Speaker 4: call Compass Insurance paying too much your coverage at dozens
Speaker 4: of insurance companies find out now three all three seven
Speaker 4: seven to one help. You'll think you're his only customer
Speaker 4: when you choose Frank durand the Real estate Man dot
Speaker 4: com to list your home with Remax Alliance three all
Speaker 4: three nine two zero sixteen twenty two. Hi Tom Martino
Speaker 4: here three oh three seven one three talk three oh
Speaker 4: three seven one three eight two five five, I got
Speaker 4: Michael Maalley with me from for Trolley Roofing, and we're
Speaker 4: talking about this thing that is causing some confusion because
Speaker 4: I got some texts on it and they want us
Speaker 4: to clarify it. And it's called scheduling or the official word,
Speaker 4: and in fact I'm wondering, you know what, we should
Speaker 4: get Compass Insurance Group onto to talk about it. But
Speaker 4: it's called what's the official word?
Speaker 18: So some people will call it a roof surface payment schedule,
Speaker 18: some will call it a roof payment schedule. Some different
Speaker 18: insurance companies have different terms.
Speaker 4: But okay, and basically what does it say.
Speaker 18: It says that over or after a certain time period,
Speaker 18: your roof will transition from an RCD policy to an
Speaker 18: ACD policy. And so most of that cut off is
Speaker 18: about ten years, so.
Speaker 4: They take a little bit away from your coverage every year. Yeah. So,
Speaker 4: and by the way, this won't happen to you unless
Speaker 4: you have this kind of policy right which they're starting with.
Speaker 5: So you probably don't have it, but look out for it.
Speaker 4: When they say you have a roof scheduling program, it
Speaker 4: means they're going to pay a certain amount each year
Speaker 4: for ten years and then it goes down a tenth
Speaker 4: maybe not a tent, but it goes down over ten years.
Speaker 4: And then at the end of ten years, is it
Speaker 4: only fifty percent covered or yes?
Speaker 18: For a normal thirty year shingle or asphalt shingle, after
Speaker 18: ten years, you'll you'll only get like a fifty percent
Speaker 18: recoverable cost on that.
Speaker 4: So it's an ACB policy. Do you think basically everything's
Speaker 4: going to move to that eventually.
Speaker 18: For insurance sake, especially in high risk areas. That's where
Speaker 18: they're moving right. It's a losing game for insurance in
Speaker 18: Colorado right now, and the house doesn't like to lose.
Speaker 4: Yeah, So Kaschina, if you could just put a quick
Speaker 4: call into Compass, I want to know about this. So
Speaker 4: what they're saying is this, if you have a roof
Speaker 4: that's going to last because it's hail resistant, is that
Speaker 4: really helping you? Well, technically you can go through several
Speaker 4: storms without ever getting replaced, right, So let's say it
Speaker 4: goes on for ten years and you never had to
Speaker 4: replace it under insurance. In the tenth year, it might
Speaker 4: only be covered by fifty percent. So does it depreciate
Speaker 4: after that or not?
Speaker 18: Yeah, it'll continue to depreciate down to whatever that expected life.
Speaker 5: Own the roof is. Yeah, okay, so it's not just
Speaker 5: ten years.
Speaker 18: So after ten years, you won't have any recoverable depreciation, okay, right,
Speaker 18: and then it's going to continue to depreciate the actual
Speaker 18: cash value of that roof down to zero if it's
Speaker 18: a twenty year roof, you know, after ten years.
Speaker 4: So really what they're saying is it's going to be
Speaker 4: actual cash value eventually. And so you have a roof,
Speaker 4: you're gonna pay for your roof, Yeah, exactly.
Speaker 18: They think that it's a something that you should.
Speaker 4: Be because well, you know, if you think about it,
Speaker 4: I know this doesn't sound like I mean, I don't
Speaker 4: really like insurance companies, but really it is more fair.
Speaker 4: I mean, if you think about it, most people would
Speaker 4: keep a roof as long as they possibly can because they.
Speaker 5: Know eventually they'll get a new one.
Speaker 4: And if you think about it, to replace a forty
Speaker 4: year roof or a thirty year roof with a brand
Speaker 4: new one because you had a hailstorm, to me, doesn't
Speaker 4: it doesn't make sense. I can't believe that it was
Speaker 4: part of your policy to begin with actual replacement value.
Speaker 4: I mean, because if you think about it. Who does
Speaker 4: replacement value? Cars don't do it. I can't think of
Speaker 4: any other insurance that does full replacement value.
Speaker 5: I can't. That's why I want to talk to Compass.
Speaker 4: I want to know if they have any that they
Speaker 4: can recall that does the actual not actual, the full
Speaker 4: replacement value now actual catch value ACV. That means really,
Speaker 4: I don't know why they put cash in it. They
Speaker 4: could just call it actual value. What it means is
Speaker 4: whatever something is worth is what you get. With car insurance,
Speaker 4: that's what you get. Whatever it's worth is what you get.
Speaker 4: Your car's worth one hundred thousand, you don't get a
Speaker 4: replacement for that. You get if it's fifty thousand, you
Speaker 4: get fifty. If it's a thirty thousand dollars car, you
Speaker 4: get fifteen. If it's a few years old. I mean,
Speaker 4: you never get what you paid for it. But with roofing,
Speaker 4: you would get more than you paid for it in
Speaker 4: most cases. So I think the whole industry's going that way.
Speaker 4: I don't think there'll ever be a time in the
Speaker 4: future you can get full replacement on a roof.
Speaker 18: Yeah, I mean, from an insurance standpoint, it's a it's
Speaker 18: a much safer or.
Speaker 4: For the for the insurance company. Okay, So here's the thing.
Speaker 4: If you go with this kind of roof, then maybe
Speaker 4: people say, why shouldn't I go with a better roof,
Speaker 4: because then I'll have it longer. The chances of me
Speaker 4: replacing it are nil. But you're saying, well, if you
Speaker 4: have a regular asphalt roof and have to replace it
Speaker 4: with a storm because you know you're going to get
Speaker 4: a storm within ten years, right, but isn't it still depreciated?
Speaker 18: It is, but you'll fall within the replacement cost value
Speaker 18: portion of that insurance policy.
Speaker 5: What does that mean?
Speaker 18: So it means that they'll pay the actual cost to
Speaker 18: replace the full value of the roof. So if it's
Speaker 18: a twenty thousand dollars roof and you're you're within ten years,
Speaker 18: they'll pay you the twenty thousand.
Speaker 4: Even on a hail packed resistant roof if it was destroyed.
Speaker 4: But it just doesn't get destroyed and get disty.
Speaker 5: I see what you're saying.
Speaker 4: So an as fall roof, you will get full replacement
Speaker 4: for the first ten years. Yeah, exactly, so my so
Speaker 4: in other words, with so, what they're saying is most
Speaker 4: roofs will get full replacement for ten years. Right, but
Speaker 4: after ten years, yeah, you start getting sadly diminished fast.
Speaker 18: Sadly diminished.
Speaker 4: Yeah.
Speaker 18: And so for me, I'd rather reset that ten year
Speaker 18: time clock, right, I get five to seven years?
Speaker 4: Yeah, get it go with a sure thing Denver's Best
Speaker 4: roof of Excel roofing dot com. You don't pay a
Speaker 4: cent until you're content. Time for an insurance check up free,
Speaker 4: no obligation comparison call Compass Insurance paying too much your
Speaker 4: coverage at dozens of insurance companies find out now three
Speaker 4: all three seven seven to one. Help. You'll think you're
Speaker 4: his only customer when you choose Frank durand the real
Speaker 4: estate Man dot com to list your home with Remax
Speaker 4: Alliance three all three nine two zero sixteen twenty two.
Speaker 4: Hi Tom Martine here three three seven one three talk
Speaker 4: seven one three eight two five five. We tried to
Speaker 4: get this person on the show. He had texted me
Speaker 4: on my Google number.
Speaker 5: And here's the deal, he says.
Speaker 4: His credit card company called and reached out to him
Speaker 4: about consolidating. They said they will reduce what I owe
Speaker 4: them for a monthly fee. And he's says, but I've
Speaker 4: always paid on time I suspect this is some kind
Speaker 4: of scam. First of all, credit card companies aren't going
Speaker 4: to take less money to settle a debt from people
Speaker 4: who have been paying their bills.
Speaker 5: They're just not going to do it. Okay.
Speaker 4: Now you say it's your credit card company, but there
Speaker 4: are many many companies that can sound like your credit
Speaker 4: card company and they're not your credit card company.
Speaker 5: Okay.
Speaker 4: I just wouldn't buy it, okay. And consolidation of credit
Speaker 4: cards is sometimes a good idea of the math makes sense.
Speaker 4: If you can actually get a manageable payment, you won't
Speaker 4: be late, and it lowers your interest a bit. There's
Speaker 4: nothing wrong with it, okay, if you can make your payments.
Speaker 4: But then once you do that and your credit cards
Speaker 4: are paid off through consolidation, then you should not use
Speaker 4: those credit cards again, because then you're going to have
Speaker 4: double the debt and that's a problem a lot of
Speaker 4: people get into. So I am urging you not to
Speaker 4: do that. Okay. On other consumer stuff, here our numbers
Speaker 4: three oh three seven one three talk three O three
Speaker 4: seven one three eight two five five. Let's talk about
Speaker 4: the beauty industry, and I'm talking about cosmetic surgery and
Speaker 4: things This is something.
Speaker 5: I've been meaning to talk about.
Speaker 4: Believe it or not, gen Zers and people who are
Speaker 4: younger are saying that they want less and less of
Speaker 4: cosmetic surgery. Young adults say that they believe the benefits
Speaker 4: are not outweighed by the negative impacts, so they say
Speaker 4: that they are shying away from cosmetic surgery and cosmetic procedures.
Speaker 4: And in fact, if you look at statistics, the percentage
Speaker 4: of cosmetic surger is going way down and there's going
Speaker 4: to be a big gap because baby boomers and slightly
Speaker 4: behind baby boomers have been using most of the cosmetic surgery.
Speaker 4: The facelifts, the brow lifts, the eyelifts, the chin of
Speaker 4: whatever gobble gobble get rid of, and all of this
Speaker 4: stuff has been being used by a disproportionate portion or
Speaker 4: section of the population. So you have a lot of
Speaker 4: this being done by older people who are dying off.
Speaker 5: The younger people are not buying it now. Fillers are
Speaker 5: another thing.
Speaker 4: Some people are going for fillers and temporary fixes, but
Speaker 4: cosmetic surgery seems to be on a downward trend.
Speaker 13: Well, Tom, that's because they're young.
Speaker 11: I mean, I don't think anybody wanted plastic surgery when
Speaker 11: they were young.
Speaker 13: Let's see what happens to these people when they saw it.
Speaker 4: I'm saying their opinions, they are opinions of it.
Speaker 5: Their opinions are changing.
Speaker 4: Whereas I'm saying that even I know what you're saying, Doc,
Speaker 4: but the forty and fifty year olds that had positive,
Speaker 4: not positive, but not negative impressions of cosmetic surgery, those
Speaker 4: people now at that same age group seem to have
Speaker 4: more negative opinions of cosmetic surgery. So I don't know
Speaker 4: if people think that's good or bad. But you're saying
Speaker 4: that they're going to change as they get older, because
Speaker 4: they're going to see that their faces sagging and say,
Speaker 4: no matter what I said, I'm going to change. It
Speaker 4: depends because the attitude usually is what comes first, and
Speaker 4: then the behavior. Right, your attitude is, hey, this is
Speaker 4: not a bad idea. Apparently younger people have a more
Speaker 4: negative attitude toward cosmetic procedures. I mean, at least that's
Speaker 4: what this trend seems to be showing on this study.
Speaker 4: So here is something else that's important. Again, things I
Speaker 4: wanted to talk about. We had slammed lines. Did you
Speaker 4: know that?
Speaker 5: Again?
Speaker 4: And I keep referencing, I keep referencing gen Z. Does
Speaker 4: anyone know gen Z is age?
Speaker 5: I keep looking it up.
Speaker 4: The age range for gen Z is twelve to twenty seven.
Speaker 5: Okay, so a lot of adults. But they're younger adults.
Speaker 4: Do you know, And I know you may think interviewing
Speaker 4: them is not going to do much, but the eighteen
Speaker 4: to twenty seven year olds and even eighteen to thirty
Speaker 4: five year olds, guess where their political leanings are going?
Speaker 5: More conservative? Did you know that?
Speaker 4: And this was a deep dive into gen Z adults
Speaker 4: and just beyond gen zs that show that a lot
Speaker 4: of of them on politics are becoming more moderate and
Speaker 4: less liberal in recent years, a shift that comes as
Speaker 4: and one of the main reasons they cite are economic issues.
Speaker 4: Now that doesn't mean necessarily they're extremely conservative. Many of
Speaker 4: them socially are still hold some liberal views, which isn't
Speaker 4: a bad thing, I guess, but political ideologies are swinging
Speaker 4: more towards center and right than left when it comes
Speaker 4: to gen Zers and just beyond gen Zers. They are
Speaker 4: doing this through interviews, downloads and search results and all
Speaker 4: of that, saying that people are becoming more moderate in
Speaker 4: the younger years. Now there is a group of people
Speaker 4: believe it or not wildly liberal between ages of forty
Speaker 4: five to fifty four. Now that's not where I would
Speaker 4: think to see them, but that is where research is
Speaker 4: showing three zero three, seven to one to three talk
Speaker 4: seven one three eight two five to five. Now here's
Speaker 4: some good news on the UH on deductions. Section one
Speaker 4: seventy nine is a deduction. You can take lump sums
Speaker 4: up to a certain amount. And right now, UH they
Speaker 4: used to have severely not severely, but limited deductions you
Speaker 4: could take for certain things. Now, if you make energy
Speaker 4: improvements to your buildings, there are going to be huge
Speaker 4: tax benefits, huge bet So it's not a credit, it's
Speaker 4: a deduction, but you don't depreciate it over years.
Speaker 5: You can take it in a lump sum.
Speaker 4: So section one seventy nine deduction is available not just
Speaker 4: for new construction, but additions and improvements if you can
Speaker 4: show that the improvements will help your energy efficiency, including
Speaker 4: lights owing to LEDs, HVAC systems, and water systems. You
Speaker 4: know hot water systems and you're building envelope. This is
Speaker 4: a major change, folks. Now it's not a tax credit
Speaker 4: like solar, but you get a lot of deductions in
Speaker 4: a lump sum for putting those things in your buildings,
Speaker 4: and that should be a huge incentive for people. Uh
Speaker 4: three oh three seven one three eight two five five.
Speaker 4: We got more coming up on the Troubleshooter show. Uh.
Speaker 4: Petrolleyroofing had to leave, he had to make it back
Speaker 4: to the springs. That's Petrolleyroofing dot com. Remember they're at
Speaker 4: seven one nine three seven five eight seven seven three.
Speaker 4: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 4: dot com. You don't pay a cent until you're content.
Speaker 4: Time for an insurance checkup free no obligation comparison call
Speaker 4: Compass Insurance paying too much your coverage at dozens of
Speaker 4: insurance companies find out now three oh three seven to
Speaker 4: seven to one help. You'll think you're his only customer
Speaker 4: when you choose Frank durand the real estate Man dot
Speaker 4: com to list your home with Remax Alliance three oh
Speaker 4: three nine two zero sixteen twenty two. Hi Tom Martino here, Okay,
Speaker 4: by the way, let me see Oh, I want to
Speaker 4: answer some of your questions here. All right, if the
Speaker 4: roof goes down in price over years, like you're saying,
Speaker 4: these scheduling well, here's what we're saying. The new policies
Speaker 4: coming out are offering replacement value for a roof for
Speaker 4: the first ten years only, and then after ten years
Speaker 4: it starts to be an actual cash value and it's
Speaker 4: valued for its depreciated value, and that's all you're gonna
Speaker 4: get paid. Okay, So the first ten years you'll get replacement.
Speaker 4: After that you'll only get the depreciated value. Now, that
Speaker 4: was the argument being made by Petroli to maybe get
Speaker 4: a regular asphalt roof because chances are it will be
Speaker 4: replaced in the first ten years, whereas a hail proof
Speaker 4: roof won't and you may end up fifteen or twenty
Speaker 4: years later as you have to replace the roof, it
Speaker 4: might cost you the full amount. So that is there's
Speaker 4: still good roofs and it might be a foty year
Speaker 4: roof where you don't have to worry about that. Again,
Speaker 4: it's something to consider, But insurance companies are going to
Speaker 4: ten year replacement and then ACV. Someone wants to know
Speaker 4: will policies go down as a result of that. The
Speaker 4: answer is absolutely not. Policies are not going to go
Speaker 4: down and has nothing to do with policies. It has
Speaker 4: to do with the depreciated value of your.
Speaker 5: Roof, not your coverage.
Speaker 4: Now going over some of these calls, by the way,
Speaker 4: and I don't probably have room for another call. If
Speaker 4: you want to get one in, you can try. But
Speaker 4: there's some things I want to bring up. This one
Speaker 4: guy that got a speeding ticket, Okay, he wanted to
Speaker 4: know about the officer downgrading that speeding ticket. If he
Speaker 4: pleads guilty and pays, then they will just make it
Speaker 4: a defective vehicle violation instead of speeding. That's okay. With
Speaker 4: normal licensing, it's called masking, and they often do it.
Speaker 5: Now your insurance company may.
Speaker 4: Choose to investigate it and say, now it's really speeding,
Speaker 4: even though he said you had a defective tail light,
Speaker 4: it's really speeding and charging. But with a CDL, if
Speaker 4: you're in a private vehicle but you have a commercials
Speaker 4: driver's license, a commercial driver's license, and you get popped
Speaker 4: for speeding, the masking is not allowed at all. You
Speaker 4: can take the lower points and you can take the
Speaker 4: defective vehicle, but on your CDL it will be listed
Speaker 4: as a speeding ticket. They will not give you a
Speaker 4: break on that. When it comes to commercial driver's licenses,
Speaker 4: that's a new federal regulation, relatively new, and they're going
Speaker 4: to probably charge you more as a result, and you
Speaker 4: could lose your commercial driver's license if you get too
Speaker 4: many of them.
Speaker 5: On some other calls, we had.
Speaker 4: One woman wanted to know about not renewing the lease
Speaker 4: on her home.
Speaker 5: Again, this is called just cause.
Speaker 4: If you do not want to renew a lease on
Speaker 4: a tenant, you have to have a good reason, as
Speaker 4: somebody brought up. You can a victim all you want,
Speaker 4: but they could take.
Speaker 5: You to court to challenge the reason.
Speaker 4: Now, most likely most tenants won't do that, but that's
Speaker 4: something to keep in mind. Well, you can hear by
Speaker 4: the music, we're almost out of time. I want to
Speaker 4: remind you to call three Zo three mar Artino at
Speaker 4: any time for help, information and referrals. Three oh three
Speaker 4: six two seven eight four sixty six