Speaker 1: Yeah, RiPP.
Speaker 2: You need advice, so you don't have.
Speaker 3: Come running. Just as fast as we can.
Speaker 4: Shooter's gonna help come Man Dix.
Speaker 5: Is the Troubleshooter Show. Now Tom Martino page.
Speaker 1: Tom Martino here, Welcome to the show. Three O three
Speaker 1: seven one three talk three O three seven one three
Speaker 1: eight two five five. For those streaming this show, you'll
Speaker 1: see I have a studio full here. I got to
Speaker 1: Bob Logan from plumb Line service. Is Deputy D's over
Speaker 1: on the side. Who's in the studio, Kachina. We alcome
Speaker 1: both Deputy Doc Repty Doc and Deputy Boat. I had
Speaker 1: to mention them. It's not like I don't want you
Speaker 1: guys here. You're welcome to come here. By the way,
Speaker 1: when when we don't have a crowded room, we've got
Speaker 1: plenty of chairs and and this is the place where
Speaker 1: this it's not the Nerve Center like you guys are with.
Speaker 1: You know, I would say, Kelly's the nerve is Center.
Speaker 1: Nerve Center, I mean, and then you guys and then me,
Speaker 1: So welcome to the show.
Speaker 6: Look at you for four hours.
Speaker 1: That's true, that's true. Remember during COVID Doc you came
Speaker 1: over here almost of the time oh man, it was God.
Speaker 7: You know.
Speaker 1: That's how all this started with the remote broadcast people.
Speaker 1: We started in the dining room and then formalized it,
Speaker 1: and then when the main part was over a lot
Speaker 1: of people didn't want to go back to normalcy. Three
Speaker 1: O three seven to one to three talk is our number,
Speaker 1: And of course we have the number three oh three
Speaker 1: Martino three O three six two seven, eight four sixty six,
Speaker 1: and that number works literally twenty four to seven all
Speaker 1: every day.
Speaker 8: You call right now, it works.
Speaker 1: It comes right to the show, so you can simply
Speaker 1: call that number. It's on the screen right there if
Speaker 1: you're watching, and if you're not, don't worry about it.
Speaker 1: You can always go back when you're listening on radio
Speaker 1: and then go back to your favorite calls. And we're
Speaker 1: also starting a new feature soon that we'll use zoom.
Speaker 1: I experimented after the show on Friday with a private
Speaker 1: live session, and I didn't have the volume up on
Speaker 1: this zoom, but I did realize I can take live
Speaker 1: zoom calls, so people will be able to show me trouble.
Speaker 1: So if they say, look at my car, this is
Speaker 1: what happened after I had a detailed or look at
Speaker 1: this job here that the plumber did or an electrician
Speaker 1: did or whatever. Three three seven to one to three
Speaker 1: talk as I said, three three seven one three two
Speaker 1: five five. There's a lot in the news today and
Speaker 1: Bob Logan is with us, and it's what we call
Speaker 1: the shoulder season. Bob okay explain the shoulder season for me, sir.
Speaker 9: The shoulder season is simply the time in between the
Speaker 9: heating season the cooling system season. So you know June, July,
Speaker 9: even August is our cooling season with air conditioning, and
Speaker 9: then we go into the shoulder season, and then once
Speaker 9: it gets cold, the snow starts falling, we enter the
Speaker 9: heating season, and then of course you have the same
Speaker 9: thing in the spring, maybe April and May.
Speaker 1: Wrong. It absolutely positively happens every single time that it
Speaker 1: slows down down. People could get everything done now, probably
Speaker 1: at better prices.
Speaker 8: And as soon as the cold hits, what happens.
Speaker 9: Our phones explode waiting list and that's every company in
Speaker 9: the start be the same.
Speaker 1: But you know this is not just for that, it's
Speaker 1: for everything.
Speaker 6: It's for every cars.
Speaker 3: People.
Speaker 9: People don't tend to be proactive, the wait for things
Speaker 9: to break, And you're absolutely right, if you called today
Speaker 9: with anything you think you might need, you're going to
Speaker 9: get a faster response. You're going to get better prices
Speaker 9: once once the cold comes.
Speaker 8: Yeah, it's going to always be better.
Speaker 1: Right now. Another thing I want to mention everyone's talking about.
Speaker 1: We can't ignore everyone's talking about the election. Okay, the election,
Speaker 1: the election, election, election, Okay.
Speaker 6: When is that is that coming up?
Speaker 7: Yeah?
Speaker 3: It is.
Speaker 1: Actually I just got my absentee ballot and people were
Speaker 1: having a discussion whether they should use the post office
Speaker 1: or drop off points. And I think that's worth a discussion,
Speaker 1: and I believe and the reason I'm mentioning this is
Speaker 1: it truly is a discussion that we have to have.
Speaker 1: And let me just turn down. I think I have
Speaker 1: the volume. I got to turn down my Okay, there
Speaker 1: it goes. I had my YouTube sound up. Anyway, it's
Speaker 1: really important to discuss this when it comes to dropping
Speaker 1: off or mail. I believe they're both secure, but there
Speaker 1: are really strong schools of thought on the mail being
Speaker 1: delayed or being intercepted. In all the conspiracy crap and
Speaker 1: all of that, I don't look at it. I don't
Speaker 1: know which one is better, but I do know you
Speaker 1: can't wait when it comes to the mail, because the
Speaker 1: mail will take longer than if you go to a
Speaker 1: drop off point. But do you know that we are
Speaker 1: moving into a time when the majority of people, the
Speaker 1: majority will be voting by mail.
Speaker 6: Do you vote the price?
Speaker 1: Do you vote by mail? I do yes now according
Speaker 1: to and by the way, you can text me as well.
Speaker 1: Let me let me give that number out because that's
Speaker 1: really important. You can text me at the short code.
Speaker 1: I call it the short code. That's what it is.
Speaker 1: It's iHeart short code and that is five seven seven
Speaker 1: three nine five seven seven three nine. And then you
Speaker 1: can also go and text me on my private Google
Speaker 1: phone seven four seven nine nine nine fifty twot eighty
Speaker 1: and I do have some of those already. Now. One
Speaker 1: of these texts today is regarding the call we had
Speaker 1: on the yacht club. Are you taking that d were
Speaker 1: you handling that?
Speaker 6: You assigned it to me?
Speaker 10: And there's been there have been no developments because the
Speaker 10: vice president of that Ishowa still hasn't forwarded any documentation
Speaker 10: to me.
Speaker 1: Okay, let me explain what it was. The yacht club Hoa.
Speaker 1: They had a big hailstorm with a lot of damages
Speaker 1: and they sued their insurance company. Why I don't know
Speaker 1: they had to why they sued their insurance I don't know.
Speaker 6: I read their complaint.
Speaker 1: What was it?
Speaker 10: The insurance company offered them just a tiny portion of
Speaker 10: what the yacht club thought that was going to take
Speaker 10: to repair their property. And later, you know, after many
Speaker 10: many filings, this was in federal court, and after many
Speaker 10: many filings, that suit was settled. But the terms of
Speaker 10: the settlement weren't available to me, Pacer, I believe that
Speaker 10: they were just.
Speaker 1: Yeah, never find But no one is disputing on either
Speaker 1: side that eight point four million dollars was awarded.
Speaker 10: Well, there is no evidence of that other than an
Speaker 10: allegation by the lady who initially.
Speaker 1: Told us no. But even the guy on the board
Speaker 1: said that he said there was eight point four million.
Speaker 10: He doesn't know. He hasn't been able to find out
Speaker 10: what the amount of that settlement it was.
Speaker 1: Did eight four million come up?
Speaker 6: You didn't find that? I did?
Speaker 10: I did so, he told me so. The h UAVP
Speaker 10: told me that he found evidence of either three or
Speaker 10: four ach transfers to Blue Spruce and that total that
Speaker 10: totaled he said, either six or eight million dollars I
Speaker 10: heard both numbers.
Speaker 1: Here's here's what's going around the yacht club and why
Speaker 1: people called me and several people text me. This is
Speaker 1: like more than just one person who who I know,
Speaker 1: we we thought was kind of a nut, the woman.
Speaker 8: But here's the bottom line.
Speaker 1: It appears that eight point four million dollars was awarded
Speaker 1: to the HOA and they spent it with some rinky
Speaker 1: dink little contractor, and there's some accusations that that contractor
Speaker 1: rewarded the guy who was in charge on the board.
Speaker 6: That's the ado.
Speaker 1: That's the bottom line. Now do we know that to
Speaker 1: be true, No, we don't, but I will tell you
Speaker 1: that there are a lot of people looking at this
Speaker 1: right now and we're trying to make some headway.
Speaker 8: And by we had an attorney on for.
Speaker 6: Them, yes, their attorney.
Speaker 1: Yeah, And she was very credible, And what she said
Speaker 1: was she advises them. She doesn't have firsthand knowledge of
Speaker 1: the of the financing, correct, but she advises them and
Speaker 1: from what she can see, there was no ill gotten gain.
Speaker 8: And that's what she said. She from her perspective.
Speaker 10: She made that statement, but she never said that she
Speaker 10: examined their financial defence.
Speaker 1: No, she admitted she see, she doesn't know what happened
Speaker 1: after factments are made and she and she said that.
Speaker 8: The homeowners are entitled to the.
Speaker 1: Financial details, yet they haven't gotten them and they've requested
Speaker 1: him as she has said to so that. But by
Speaker 1: the way, I want to make this clear, I like
Speaker 1: the attorney. I don't think she was lying. I don't
Speaker 1: think she was she was covering anything up. The attorneys
Speaker 1: seemed very straightforward to me, and I don't think she would.
Speaker 8: I don't think she would would, you know, ruin her
Speaker 8: entire life and career over this.
Speaker 1: But anyway, this yacht club is in Westminster, one hundred
Speaker 1: and sixty one units.
Speaker 8: The hailstorm was in twenty seventeen.
Speaker 1: The allegation is that after get winning eight point four,
Speaker 1: one of the one of the HOA board members who's
Speaker 1: no longer there and actually moved away and supposedly bought
Speaker 1: a big, giant mansion house.
Speaker 6: That's what she said.
Speaker 1: Yeah, supposedly he got rewarded from this this blue spruce
Speaker 1: Roofing and Exteriors DBA Global Roofing. Now everyone admits work
Speaker 1: has been done, the roof, the gutter, the walls, the siding,
Speaker 1: but it supposedly was done poorly, and what we wanted
Speaker 1: is to get an inspector out there and start putting
Speaker 1: some teeth in this because other than that, it turns
Speaker 1: out to be just a bunch of rumors.
Speaker 8: Maybe, But anyway, the.
Speaker 1: The attorney Molly Foley Healy for the HA says that
Speaker 1: all she has, all they have to do is put
Speaker 1: in a request referencing H Bill twelve Dash twelve thirty
Speaker 1: seven and they're entitled. And this is for anyone who
Speaker 1: is a member of an HA, and you are entitled
Speaker 1: under section three seventeen of that law. And if you
Speaker 1: didn't get all this, just go back to the recording
Speaker 1: on YouTube and go about seventeen minutes into the show.
Speaker 1: You are entitled to a detail accounting. So you've talked
Speaker 1: to a lot of parties. What is your gut feeling,
Speaker 1: d what is your gut feeling on this? Because I
Speaker 1: always ask Bo and Doc and all of those their
Speaker 1: gut feelings when they talk to people.
Speaker 8: What's your gut feeling?
Speaker 10: Well, you know, in my experience, where there's smoke, there
Speaker 10: may be fire, and in this case, there's been some
Speaker 10: smoke and I'm not prepared to believe either side until
Speaker 10: I see some paperwork from from the HOAVP who's been
Speaker 10: trying to get these financial records. So he and I
Speaker 10: discussed this after their lawyer called in and I advised
Speaker 10: him to and he agreed to start that request process
Speaker 10: all over good.
Speaker 1: Do it and do it. And I in that attorney.
Speaker 10: Oh yes, we discussed that he's going to submit that
Speaker 10: to both the management company and that particular attorney at
Speaker 10: the same time, because.
Speaker 1: I think she'll she will coax them to do the
Speaker 1: right thing.
Speaker 6: I hope so, I think so.
Speaker 1: By the way, water pros net is doing a whole
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Speaker 8: We got more coming up.
Speaker 1: Go with a sure thing Denver's Best roofer Excel roofing
Speaker 1: dot com.
Speaker 11: You don't pay a cent until you're content.
Speaker 1: Time for an insurance checkup free no obligation comparison call
Speaker 1: Compass insurance paying too much your coverage at dozens of
Speaker 1: insurance companies find out now three oh three seven seven
Speaker 1: to one. Help. You'll think you're his only customer when
Speaker 1: you choose Frank durand the real estate man dot com
Speaker 1: to list your home with Remax Alliance three oh three
Speaker 1: nine two zero sixteen twenty two. Hi Tom Martino here
Speaker 1: three O three seven one three talk three all three
Speaker 1: seven one three eight two five five, A happy Monday
Speaker 1: to you.
Speaker 8: We are kicking off the week.
Speaker 1: With a lot of follow ups and discussions about the
Speaker 1: coming winter and your HVAC system and anything else near
Speaker 1: and dear to your heart and pocketbook. Someone wants so,
Speaker 1: someone says here, because we gave that update on the
Speaker 1: yacht club, and here's the text that that originally SPA
Speaker 1: sparked that conversation.
Speaker 8: Their attorney, who is on the air.
Speaker 1: It's easy for her to claim plausible deniability about any
Speaker 1: importance in impropriety because the invoices she claims were submitted
Speaker 1: and paid could be easily doctored. Okay, she wouldn't know that, right,
Speaker 1: She's just looking at what happened. She doesn't know what
Speaker 1: happened after the payment was made to the contractor, Okay,
Speaker 1: that that contractor could have written checks back.
Speaker 8: Who knows who I mean?
Speaker 1: No one will know unless you go get a court
Speaker 1: order and then you know, hope that they're honest in discovery.
Speaker 8: Any without an audit and.
Speaker 1: A professional that has experienced with this type of construction
Speaker 1: and what it costs and could go on site to
Speaker 1: verify whether they were built correctly and actually completed. Everything
Speaker 1: could easily look legitimate doesn't mean it is. Okay. I'm
Speaker 1: listening to the show about buying a new car and
Speaker 1: you're paying eight percent sales tax plus five percent vehicle
Speaker 1: ownership tax.
Speaker 8: Getting a rebuild.
Speaker 1: Seems like it could make a lot of sense in
Speaker 1: a lot of cases.
Speaker 8: Can you go through through that again?
Speaker 1: We had a very a very unusual discussion on Car
Speaker 1: Day on Friday, And here's why it's unusual. And by
Speaker 1: the way you come across this, I know you do
Speaker 1: with furnaces and stuff. I know you do. But I
Speaker 1: used to say, look, before you spend so much money
Speaker 1: on an old car, consider taking especially if you're gonna.
Speaker 8: Put cash down. Some people finance it.
Speaker 1: But if you have enough cash to put down on
Speaker 1: a big repair like an engine, a transmission, a transfer case, bodywork,
Speaker 1: consider doing a new car. Put money down on a
Speaker 1: new car that has like these new ten year, one
Speaker 1: hundred thousand mile warranties, and you'll be money ahead. And
Speaker 1: I gave a scenario where you can buy a car
Speaker 1: and have a small down payment when financing was more realistic.
Speaker 1: Now it's a little higher. But one woman called the
Speaker 1: show about a year ago, maybe a year and a
Speaker 1: half ago, and it might have been long, but anyway,
Speaker 1: she had a daughter wanted to buy a plunker. She
Speaker 1: wanted to buy a.
Speaker 8: Clunker cash for four or five grand.
Speaker 1: To get one of that price, you have to have
Speaker 1: a one hundred thousand or more, maybe one hundred and
Speaker 1: fifty thousand miles.
Speaker 8: And I said, no.
Speaker 1: Matter what, you're going to have this come up, this
Speaker 1: come up, and this come up. No matter what, you
Speaker 1: will eventually have a transmission. You'll have a clutch, you'll
Speaker 1: have something. And we went over it with our experts,
Speaker 1: and I said, that will cost you, even though it
Speaker 1: doesn't cost you today, when you put that four or
Speaker 1: five grand down, it will cost you.
Speaker 8: So parents, listen to this.
Speaker 1: You put four or five grand down, if you have
Speaker 1: literally four or five grand in the next three to
Speaker 1: five years, you could have that much money. Okay, Now
Speaker 1: you're looking at ten Okay, you could look at more,
Speaker 1: but even at ten or fifteen or twelve, if you
Speaker 1: advertize that, you're paying sometimes more than.
Speaker 8: You would for a used car.
Speaker 1: If you think about what you won't have to do
Speaker 1: to a new car, right, I mean more than a
Speaker 1: new climate. So here's what I mean. So if you
Speaker 1: put a big chunk down on a new car, your
Speaker 1: payments could be low, or at the time they could
Speaker 1: have been pretty low. And that money you pay per
Speaker 1: month is for a new car. It's under warranty for
Speaker 1: one hundred thousand miles or ten years. I mean, it's
Speaker 1: an amazing warranty. So you will be money ahead. Because
Speaker 1: once you buy that used car and you put all
Speaker 1: that money into it, it's still a used car. Right,
Speaker 1: most of the time you have to buy a car
Speaker 1: that has too many miles. Now, that's for buying a
Speaker 1: used car. I still stick by that for buying a
Speaker 1: used car. But what if you have a car that
Speaker 1: you've kept and it's worn out. That's a whole different story.
Speaker 1: If you have a car that you bought that is
Speaker 1: wearing out, and you've kept this car the way you should,
Speaker 1: meaning the interior's good, the body's good. You're not talking
Speaker 1: about frame damage, none of that, no big hail damage.
Speaker 1: You're talking about just a car wearing out. Would it
Speaker 1: be worth keeping this car and putting in an engine eventually,
Speaker 1: a rebuilt you know, like a remanufacturer, not a used engine,
Speaker 1: but another engine eventually, and then a transmission eventually, and
Speaker 1: even a transfer case. Now some cars don't have the
Speaker 1: transfers but separate, but let's just say they do. You
Speaker 1: could be looking at a total investment of fifteen grand
Speaker 1: into this car. Now you're thinking, wait a minute, this
Speaker 1: is a used car and I put one hundred and
Speaker 1: twenty five. I'm talking about not a car, not going
Speaker 1: out and buying one. But you've had this car, and
Speaker 1: now in the next three to five years, maybe six years,
Speaker 1: you could be looking at an investment of fifteen grand.
Speaker 8: Is it worth it?
Speaker 1: Well, we came up with a kind of an informal formula.
Speaker 1: If the total investment in that car is fifty percent
Speaker 1: or less of a new car, you should do it.
Speaker 1: Let me explain that total. What does total investment in
Speaker 1: the car mean? What does it mean if you have
Speaker 1: to put fifteen grand in in the next three to
Speaker 1: six years, that's fifteen grand you'll have invested. But there's
Speaker 1: something else, the residual value of the used car. So
Speaker 1: if you can sell that use car now and not
Speaker 1: do those repairs and you get five or six grand,
Speaker 1: and then you put another fifteen in your total investment
Speaker 1: into that car, really is really net twenty one twenty
Speaker 1: two grand. Now, let's say it's twenty two thousand dollars
Speaker 1: in the next three to six years. So if you
Speaker 1: have a twenty two thousand dollars investment here, but you've
Speaker 1: kept this car, and you know the car, and it's
Speaker 1: not ratted out, and that car I'm not talking about body,
Speaker 1: frame or paint never works.
Speaker 8: I'm talking about mechanical.
Speaker 1: So now you've kept this car and in the sixth
Speaker 1: year you have twenty two invested in it, what do
Speaker 1: you think a similar car like that would sell for
Speaker 1: If it's forty five thousand or more, Your money ahead.
Speaker 1: Your money ahead, because that car, for all intents and purposes,
Speaker 1: have been has been zero timed. It has become almost
Speaker 1: like a new car. You can probably keep it for
Speaker 1: an extended period of time like a new car. But
Speaker 1: if you can buy that car for thirty two thousand
Speaker 1: and you're putting twenty two into it. It's probably not
Speaker 1: worth it, but it depends on your circumstances. So I
Speaker 1: think that it all comes down to something.
Speaker 8: That never lies to us.
Speaker 1: Math.
Speaker 8: Math never lies never.
Speaker 1: Now math can be manipulated on all of that, but
Speaker 1: truly put the numbers to it. Another thing has to
Speaker 1: do with your credit worthiness and whether you can even get.
Speaker 8: A car or a loan. But while we're on the topic, when.
Speaker 1: It comes to getting a car to begin with for
Speaker 1: your teens, remember your first mistake is paying too much
Speaker 1: for that car. The second mistake is not keeping it
Speaker 1: for the.
Speaker 8: Whole term of the loan.
Speaker 1: If you pay too much for it, you can at
Speaker 1: least keep it for the entire term of the loan
Speaker 1: and not suffer a negative loss a negative But if
Speaker 1: you don't keep it for the term of the loan
Speaker 1: and you're upside down in the car, now you have
Speaker 1: a negative ball, a negative piece of property that you
Speaker 1: have to put into your next car. That makes the
Speaker 1: next car less of a value. And you're going to
Speaker 1: have to put that ball in the next car, and
Speaker 1: that ball gets bigger and bigger and bigger, and your
Speaker 1: kid is on his way or her way to financial ruin.
Speaker 1: So The best thing to do is not get that
Speaker 1: ball going, So pay the right price. That's easy to say,
Speaker 1: but you can if you call us and go to
Speaker 1: good dealers. If you pay too much, you can still
Speaker 1: get by by paying it off. Don't get rid of
Speaker 1: it because you pay too much. And of course you
Speaker 1: got to have the right car to begin with. Don't
Speaker 1: do a stupid car with over one hundred thousand miles.
Speaker 1: Don't buy a used car with over one hundred thousand.
Speaker 1: Just don't do it. And one hundred and fifty it's stupid.
Speaker 1: It's just stupid. You will have major repairs. You will
Speaker 1: absolutely positively have major repairs, So don't do it. I'm
Speaker 1: Tom Martino. If you have any questions on this, you
Speaker 1: can call or text me three oh three seven to
Speaker 1: one three talk seven one three eight two five five Bob,
Speaker 1: I want to talk about with when it comes to efficiency.
Speaker 1: I know you're in the business, but I want to
Speaker 1: talk some honest to god figures on new systems versus
Speaker 1: fixing one.
Speaker 8: Because a lot of people say, look, don't get this.
Speaker 1: It's not worth putting twelve hundred into this furnace or
Speaker 1: a thousand or two thousand. I don't know, I don't
Speaker 1: know what repairs are, I don't know what the math is,
Speaker 1: but I think the way we did with cars, we
Speaker 1: should come up with some kind of an idea of
Speaker 1: whether people should replace or whether people should simply fix.
Speaker 1: I'm Tom Martino three oh three seven one three talk
Speaker 1: seven one three eight two five five frankdrandreal estate Man
Speaker 1: dot com. By the way, we'll do a free market
Speaker 1: valuation of your home for the asking, and it's really comprehensive.
Speaker 8: It's not just a drive by.
Speaker 1: He's going to let you know what your house will
Speaker 1: sell for, what you'll net, and what you can buy.
Speaker 1: It's a service he does. You don't have to list
Speaker 1: at all. He just wants to know the market, and
Speaker 1: he wants you to know what you're facing, and he
Speaker 1: takes into account all of the elements. That's Frank durand
Speaker 1: the real Estateman dot com. Go with a sure thing
Speaker 1: Denver's Best Roofer Excel Roofing dot com. You don't pay
Speaker 1: a cent until you're content. Time for an insurance checkup free,
Speaker 1: no obligation. In comparison, call Compass insurance paying too much
Speaker 1: your coverage at dozens of insurance companies find out now
Speaker 1: three O three seven to seven to one help. You'll
Speaker 1: think you're his only customer when you choose Frank durand
Speaker 1: the real estate Man dot com to list your home
Speaker 1: with Remax Alliance three oh three nine two zero sixteen
Speaker 1: twenty two. Time Tom Martino, your troubleshooter. By the way,
Speaker 1: Compass Insurance Group will do free insurance checkups to make
Speaker 1: sure you're not over insuran underinsured, or that you're not
Speaker 1: paying too much or you might have a great deal,
Speaker 1: and they'll tell you three oh three nine nine six
Speaker 1: nine thousand the Insurance Health Center dot com. Pauline, Welcome
Speaker 1: to the show. I'm Tom Martino. People can call three
Speaker 1: oh three Martino at any time three O three six
Speaker 1: two seven eight four sixty six. We love helping. What's
Speaker 1: going on?
Speaker 7: Okay? Am I on the radio?
Speaker 1: Yes you are, Pauline, but we're not going to use
Speaker 1: your last name. I'll just put out your address and
Speaker 1: phone number right after the call. I'm just kidding, by
Speaker 1: the way, geez, I'm just kidding. We don't give out
Speaker 1: any personal information. What's going on?
Speaker 6: So?
Speaker 7: Uh, my daughter and I bought a used car from
Speaker 7: a dealership and it was a it's a small dealership.
Speaker 7: He had told us that what did you buy?
Speaker 1: Let's talk about the car you bought a as I'm
Speaker 1: seeing a twenty fourteen Nissan Juke.
Speaker 8: Yes, I like those.
Speaker 7: Yeah, it's very cute for my daughter and they I
Speaker 7: had told us at the time that the turbo had
Speaker 7: been replaced and that it was weeping a little bit
Speaker 7: of oil or water that was smoking, a little bit
Speaker 7: that should go away in like three days.
Speaker 1: I'm going to ask you something that I asked everyone.
Speaker 1: Did you have it checked out before you bought it?
Speaker 7: We did not.
Speaker 8: Okay, can you say the name of the dealer or
Speaker 8: would you rather.
Speaker 1: Not right now?
Speaker 7: I would rather not.
Speaker 1: Okay, keep going. Then what happened then?
Speaker 7: So my daughter, we didn't have any issues with it
Speaker 7: smoking driving at home after now.
Speaker 1: He said it was because they had replaced something.
Speaker 7: He said they replaced the turbo and that there was
Speaker 7: a little bit of peither said oil or I get it, and.
Speaker 1: I get it. Okay, so keep going. He replaced the turbo.
Speaker 1: Did you have him put that down in writing that
Speaker 1: the turbo has been replaced?
Speaker 7: Yes, we have the allaver works for there?
Speaker 8: Really okay, good, good, good, keep going.
Speaker 7: So she's been driving it for like months and a
Speaker 7: half and it will smoke off and on, usually when
Speaker 7: it gets a little bit higher RPMs. And she was
Speaker 7: getting worried about it. So we contacted him at the
Speaker 7: dealer and he said that he would have someone come
Speaker 7: out and look at it. Someone came to our house
Speaker 7: and checked out the car and said that he did
Speaker 7: think it was the turbo. So then they set up
Speaker 7: an appointment to get in with the mechanic that originally
Speaker 7: put this in, but it was like several weeks later.
Speaker 1: Was there any warranty on it?
Speaker 7: Supposedly there is, just not on the labor And.
Speaker 1: How do you know supposedly was it on that paperwork
Speaker 1: you got from the dealer.
Speaker 7: I'm not sure because I don't have the paperwork with me,
Speaker 7: but the dealer told us that it had to work.
Speaker 1: And did this guy that checked it out say that
Speaker 1: it was a bad.
Speaker 7: Turbo, not to my knowledge, but we.
Speaker 1: Never u You just told me he said it was
Speaker 1: the turbo, and you went you wanted to go back
Speaker 1: to the guy that installed it.
Speaker 7: Well, we're not sure that the guy that came out
Speaker 7: inspected it is the same guy.
Speaker 1: That no I know, but the guy that came out
Speaker 1: and inspected it. What did he say was causing the smoking?
Speaker 1: Did he say the turb.
Speaker 7: He said that there was something wrong with the turbo.
Speaker 1: Okay, got it?
Speaker 7: Okay, And so she started to get worried. She took
Speaker 7: it into the Nissan dealership and had them take a
Speaker 7: look at it.
Speaker 8: Yeah, and this is usually what happens.
Speaker 1: People get it checked out after they buy it and
Speaker 1: after there's a problem.
Speaker 8: What did the dealer say.
Speaker 7: The dealer said that it was installed incorrectly, it was
Speaker 7: breaking oil under the engine, the gas it was and
Speaker 7: ruined the gaskets. They needed to be replaced, and that
Speaker 7: basically it was undrivable.
Speaker 1: Okay.
Speaker 8: What did they say it would take to fix.
Speaker 7: The quoter? Is about four thousand dollars Because they said
Speaker 7: that we needed to replace the turbo and the gaskets.
Speaker 1: Okay, because it was done improperly. Okay. Now did you
Speaker 1: have that verified? Because I wouldn't necessarily believe the dealer either.
Speaker 7: So who would we verify that with?
Speaker 1: Okay, hold on, I'm going to come back to you
Speaker 1: and give you some You didn't have anything done yet,
Speaker 1: is that right?
Speaker 6: Is that right?
Speaker 1: Okay? I'll tell you what. Just wait wait, I'll come
Speaker 1: back and I'll give you some some solid information that
Speaker 1: you need to do, and then we'll see what we
Speaker 1: can do.
Speaker 8: Three o three seven to one three eight two five five.
Speaker 1: Go with a sure thing Denver's best roofer Excel Roofing
Speaker 1: dot com.
Speaker 11: You don't pay a cent until you're content.
Speaker 1: Time for an insurance check up free no obligation comparison
Speaker 1: call Compass Insurance paying too much your coverage at dozens
Speaker 1: of insurance companies find out now three all three seven
Speaker 1: seven to one help. You'll think you're his only customer
Speaker 1: when you choose Frank durand the real estate Man dot
Speaker 1: com to list your home with Remax Alliance three oh
Speaker 1: three nine two zero sixteen twenty two. Hi Tom Martino
Speaker 1: here three oh three seven one three talk. By the way,
Speaker 1: Plumbline just told me, you know, during this season if
Speaker 1: you do need UH and we'll come back and talk
Speaker 1: about the changes in the laws and all the efficiencies.
Speaker 1: But and then whether you should repair replace. But if
Speaker 1: you do replace HVAC system or now with Homeline they're
Speaker 1: doing you replace that system, you pay only for the
Speaker 1: AC and the furnace is free. And it's by the way,
Speaker 1: that's a real deal and we'll talk about that. That's
Speaker 1: plumb Line Services dot Com. Now Pauline has an issue
Speaker 1: with her Nissan Juke, and somebody mentioned to me on
Speaker 1: YouTube one of my morons, you know, having a car
Speaker 1: checked out gives zero protection. Well, no one's talking about protection,
Speaker 1: but it certainly gives you valuable information. So you know,
Speaker 1: of course it helps, meaning that it will give you
Speaker 1: all kinds of problems. Kevin Caulkin, you do pre buy inspections.
Speaker 1: Tell me how many times you found stuff that would
Speaker 1: have been a nightmare for the owner.
Speaker 12: I would say probably thirty forty percent of the inspections
Speaker 12: we do come up with something somewhat major.
Speaker 1: Yeah, and they're pretty damn happy you did. I mean, now,
Speaker 1: to me, that's protection. Yes, Okay, Now with Pauline. Pauline
Speaker 1: said she bought a car. They told her, look, it's
Speaker 1: a Juke, a Nissan Juke twenty fourteen, that the turbo
Speaker 1: was replaced and you might see some residual oil smoking.
Speaker 1: It was smoking. After a month and a half, they
Speaker 1: took it to the They took it to a Nissan
Speaker 1: dealer who said it was done improperly. It's going to
Speaker 1: cost four grand to fix. By the way, would a
Speaker 1: turbo cost that much?
Speaker 12: Yeah, they can, depending on what they want to do
Speaker 12: along with it, if the inter cooler and other things
Speaker 12: need to be replashed.
Speaker 8: Now I want to get her an independent opinion, I
Speaker 8: really do.
Speaker 1: Look, yeah, Pauline, where are you located in general.
Speaker 7: In the Westminster area?
Speaker 4: Oh?
Speaker 1: Perfect, Kevin is on Colfax west of Wadsworth. Okay, he'll
Speaker 1: take a free look first and let you know what
Speaker 1: he thinks. But then if he has to do diagnostics,
Speaker 1: you can talk to him about it. But it's going
Speaker 1: to be well worth it. I promise you. You need
Speaker 1: to know what you're facing and uh, you can trust him.
Speaker 1: So therefore, if he says, yeah, this needs to be
Speaker 1: replaced where it wasn't done, right, we go back to
Speaker 1: the first guy. But let's get information first, okay, And
Speaker 1: he's at and just just reference the show.
Speaker 8: And the Nissan juke.
Speaker 1: Pauline, it's four five, it's three oh three, four five
Speaker 1: five seventy two forty.
Speaker 7: Two seventy two yep four five seventy two forty two
Speaker 7: shared in autotech dot com.
Speaker 1: So thank you, Pauline. So so just call us back
Speaker 1: though we're Gonna and Katchina. Make sure you have our information.
Speaker 1: So Kevin on a turbo, if it's done wrong, can
Speaker 1: it ruin the engine driving around?
Speaker 3: Well?
Speaker 12: Yeah, depending on what they do, because it uses the
Speaker 12: same lubricating oil lubricate the turboth as the engine. So
Speaker 12: if you create a leak or block and oil passages,
Speaker 12: I've seen a block and you can Yeah, you can
Speaker 12: do a lot of damage.
Speaker 1: Okay, so this is a have you heard anything particular
Speaker 1: about the juke?
Speaker 13: Really?
Speaker 12: I mean it's a standard Nissan, you know platform. I'm
Speaker 12: trying to figure out what they could have done wrong
Speaker 12: to hurt the turbo. But you know, we'll get a look,
Speaker 12: we'll figure it out, all right.
Speaker 1: Thank good and i'd like to know we'll have you back.
Speaker 1: Thank you very much. Shar At and Auto tech dot Com.
Speaker 1: Bob Logan, you say refrigerants are changing the first of
Speaker 1: the year. What does what does that mean?
Speaker 6: Sir?
Speaker 9: They are so every several years refrigerants are upgraded and
Speaker 9: they're moving to what's called an R thirty two.
Speaker 6: There's been several changes over lest.
Speaker 1: Yeah, but I thought that was done years ago, right?
Speaker 1: Do they getting different ones?
Speaker 9: It was they went from R twenty two. Now we
Speaker 9: currently use R four to ten, and we're going to
Speaker 9: an R thirty two when.
Speaker 8: That's and they're less polluting.
Speaker 9: Possibly right, it's it's mainly meant for the to the environment.
Speaker 9: But when that happens, all the equipment prices are going
Speaker 9: to jump significantly twenty five thirty percent.
Speaker 1: Now the old ones, can they be retrofitted.
Speaker 6: Well, you wouldn't have to retrofit them. You still you
Speaker 6: can still.
Speaker 9: Get refrotate, so you still have the overtime that phase
Speaker 9: out and get more more coming maintain.
Speaker 1: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 1: dot com.
Speaker 11: You don't pay a cent until you're content.
Speaker 1: Time for an insurance check up free no obligation comparison
Speaker 1: call Compass Insurance paying too much your coverage at dozens
Speaker 1: of insurance companies find out now three o three seven
Speaker 1: to seven to one help. You'll think you're his only
Speaker 1: customer when you choose Frank durand the real estate Man
Speaker 1: dot com to list your home with Remax Alliance three
Speaker 1: oh three nine two zero sixteen twenty two.
Speaker 3: News.
Speaker 1: So you don't have.
Speaker 3: Come running just as fast as you can.
Speaker 4: Shooter's gonna help coming man.
Speaker 6: This is the Troubleshooter Show.
Speaker 1: No Tom Martino, Hey Tom Martino Here three oh three
Speaker 1: seven one three talk is the number or three oh
Speaker 1: three Martino three oh three six two seven eight four
Speaker 1: six six. Welcome to the show, the only show of
Speaker 1: it's kind anywhere. Solving problems, answering questions, taking appoints, making
Speaker 1: your life a little easier. And one of the things
Speaker 1: that just keeps coming up time and time again is
Speaker 1: getting your car checked out. Getting it checked out before
Speaker 1: you buy it. You can find a lot of problems
Speaker 1: before you buy it. Not everything's not perfect, but it's
Speaker 1: better than nothing. And uh again, we had a call
Speaker 1: last hour and this is where a dealer, though did disclose.
Speaker 1: They did the turbo, gave her the paperwork and it
Speaker 1: was leaking. And now they say it was a dealer
Speaker 1: says it was done all wrong. Has to be redone.
Speaker 1: It's gonna be four grand. She would have found that
Speaker 1: out had she had the car checked out. For if
Speaker 1: it's true, we're going to find out. We're going to
Speaker 1: have it checked again. So we provide all kinds of
Speaker 1: services to people. We have independent experts that can help you.
Speaker 1: We have deputies that can work on problems, and we
Speaker 1: have all kinds of other things that we do for you.
Speaker 1: And I'm going to go to the studio now where
Speaker 1: here we have Bob Logan with us from Plumbline Services.
Speaker 1: We were talking about cars, when to invest money in
Speaker 1: them and when to replace them. You can replay it
Speaker 1: if you guys listening, either on the iHeart radio app.
Speaker 8: You can do that first hour.
Speaker 1: And it was about seventeen minutes I think past the hour,
Speaker 1: you can do that, or you can go on YouTube
Speaker 1: and check out the podcast. Now I want to switch
Speaker 1: that to HVAC because a lot of people ask us that, Tom.
Speaker 1: They said, the blower motors man, don't bother replacing the
Speaker 1: blower motor, now, Bob, just a job like that, arrange
Speaker 1: for a blower motor. I'm thinking six hundred. I don't know, Bob,
Speaker 1: what do you?
Speaker 6: What is typically? You're around a thousand or better?
Speaker 1: Really, my goodness, gracious, everything is every Probably the motor
Speaker 1: itself is.
Speaker 8: Probably every wholesale six hundred. Who knows? Okay, so okay,
Speaker 8: a thousand or better.
Speaker 1: Let's talk about what other things are even serviceable anymore?
Speaker 1: On a furnace, what is actually serviceable really serviceable.
Speaker 6: Capacitors, igniters.
Speaker 9: You know a lot of the valves, gas valves, Yeah,
Speaker 9: I mean all that, all that stuff. Almost not burners though, right,
Speaker 9: or almost everything is serviceable, including a heat exchanger.
Speaker 6: Now, now, when a heat heat exchange is a crack in.
Speaker 9: It, it has the potential to leak carbon monoxide. That's
Speaker 9: one thing we're always looking for.
Speaker 1: And you can literally take that cabinet apart and put
Speaker 1: in a new heat.
Speaker 6: Exchan put in a new heat exchanger.
Speaker 9: Yes, but but typically the cost to do something like
Speaker 9: that doesn't make sense in almost any scenario because you're
Speaker 9: better off just replacing the furnace.
Speaker 1: And in a newer one. That's probably warrantied anyway, isn't it.
Speaker 9: Oh Yeah, just like a car you get you get
Speaker 9: tenure in or in some cases, like.
Speaker 1: With a carrier, what is the heat exchanger warranted for
Speaker 1: with a new carrier right now?
Speaker 6: Twenty year on the heat exchanger.
Speaker 8: Now is that labor to uh?
Speaker 9: No, So, depending on the on the system you get,
Speaker 9: you'll typically get a one to five year on the
Speaker 9: labor side, tenure on the on the furnace itself.
Speaker 6: And then twenty year on the heat exchanger. So that's
Speaker 6: again depending on.
Speaker 9: How there's a lot of labor in a heat exchanger, right,
Speaker 9: oh yeah, yeah, again, if you were, if you were
Speaker 9: changing out the heat exchanger in an older furnace, almost
Speaker 9: almost exclusively, we tell you're much better off just going ahead.
Speaker 1: So let's talk about then, can you if you did that,
Speaker 1: then let's say you had a twelve or thirteen or
Speaker 1: fifteen year carrier that has a twenty year warranty on
Speaker 1: the heat exchanger, can you apply the money for the
Speaker 1: heat exchanger to a new furnace? I mean, in other words,
Speaker 1: if you don't have it, you don't take advantage of
Speaker 1: the warranty.
Speaker 6: Yeah, typically you don't.
Speaker 9: I mean it's just like just like an automobile, you
Speaker 9: know if yeah.
Speaker 1: So parts with no labor warranties, I mean truly in
Speaker 1: the furnace world, when does that ever help?
Speaker 6: Say that again?
Speaker 1: When do Okay, in the furnace world, not just plumb
Speaker 1: Line's world, but the whole furnace world, you have mostly
Speaker 1: parts guaranteed, right labor, you guys have your own form
Speaker 1: of labor warranty. I don't want to talk about that now,
Speaker 1: but you do have warranty on some labor, but let's
Speaker 1: just talk about the typical industry. If you don't have
Speaker 1: labor warranties. Folks, listen to this. If you have a
Speaker 1: furnace and they say you got a parts warranty and
Speaker 1: it's like ten or fifteen years, Okay, in fifteen years,
Speaker 1: if that heating changer goes out, big deal of as
Speaker 1: a twenty year warranty, you're not going to have it replaced.
Speaker 9: It's too expensive, right, right, because the labor side of it. Okay,
Speaker 9: So you and this isn't just our industry. This is
Speaker 9: a lot of industries.
Speaker 6: That are similar to this.
Speaker 1: Yeah.
Speaker 9: But what we do, tom and to keep from over
Speaker 9: complicating everything. Anytime we go to your home and we
Speaker 9: service your furnace, we will give you options of a
Speaker 9: repair and if it makes sense, options for replacement, especially
Speaker 9: with an older system. Ten I get twell fifteen years old,
Speaker 9: and we'll walk through the math like you did with
Speaker 9: the car. Say, okay, you're currently paying this on your
Speaker 9: utility bill, or you're going to save on your utility bills.
Speaker 9: It's going to cost you this much to repair it.
Speaker 9: This is going to be your monthly payment on a
Speaker 9: new furnace, or you can pay cash for it, and
Speaker 9: we just go through all the different scenarios with the homeowner.
Speaker 9: And just like an automobile, there's budget cars and there's
Speaker 9: luxury cars.
Speaker 6: Furnace and air conditioning systems are the same thing.
Speaker 1: But let's say you have it.
Speaker 9: You're simply heat and cools. You can get one that
Speaker 9: communicates and.
Speaker 1: No, I get it. So then when is it good
Speaker 1: to have a parts warranty beyond ten years? I mean
Speaker 1: when would you ever use I mean for anything? Tell
Speaker 1: me the parts that would be worth replacing under warranty,
Speaker 1: like with the warranty. I mean, well, like a blower motor.
Speaker 1: Do they have warranties?
Speaker 6: Yeah, blower motor would have a warranty.
Speaker 1: And that would be worth it because there's not terrible
Speaker 1: amount of labor with that, right, right exactly? Okay, what else?
Speaker 9: So I'll gas almost anything except the heat but the
Speaker 9: heat exchange.
Speaker 1: Okay, So warranties do count for almost anything on a
Speaker 1: furnace because the parts are expensive and the labor is
Speaker 1: not that prohibitive. But with a heat exchanger, the labor
Speaker 1: becomes prohibitive.
Speaker 6: I mean you're almost rebuilding the entire st.
Speaker 1: Of course you are. You're taking it the whole thing apart, right, Okay. So,
Speaker 1: now when it comes to the age of a furnace
Speaker 1: and money spent, when, like, let's take is a thousand
Speaker 1: dollars repair unusual on a furnace for a major.
Speaker 6: Repair, not at all unusual?
Speaker 13: No?
Speaker 1: Okay? Would it be two thousand? And then what's closer
Speaker 1: to a normal average repair? I'm not talking about just
Speaker 1: a minor stuff like a a thermal coupler.
Speaker 6: Say say a thousand and fifteen hundred dollars.
Speaker 1: Okay, So on a fifteen hundred dollars repair, then when
Speaker 1: to me fifteen hundred versus new systems bob are twelve
Speaker 1: to twenty or more or more? Oh my god?
Speaker 9: Okay, Well, and again they're gonna go by twenty thirty
Speaker 9: percent January.
Speaker 1: Yeah, but twelve hundred to fifteen hundred bucks, even fifteen
Speaker 1: hundred compared to fifteen thousand, that to me it's worth
Speaker 1: doing a repair. When would you not do that?
Speaker 9: Well, there's a lot more to take into consideration, okay
Speaker 9: too as far, and probably the same thing with a car,
Speaker 9: because there's safety. You know, a newer car has better
Speaker 9: technology for safety. Yeah, furnas the same thing. So, so
Speaker 9: these are the conversations we have with our clients.
Speaker 6: What is important to you?
Speaker 9: Is saving the environment and having a lower impact on
Speaker 9: the environment important to you? Is it saving on your utilities?
Speaker 9: Do you wake up every time your fine?
Speaker 1: I don't think anyone cares about the environment. I mean
Speaker 1: when it comes right down the house.
Speaker 9: Do you want to say when utilities? Does your furnace
Speaker 9: wake you up every time it kicks on at night?
Speaker 9: The older furnaces are very loud, the newer ones are quiet.
Speaker 9: They well, yeah, I mean you have hot and cold
Speaker 9: spots in the house.
Speaker 1: A newer furnace save you that much money on a
Speaker 1: monthly bill.
Speaker 9: In Colorado, it's difficult just because we don't have a
Speaker 9: long cooling season.
Speaker 7: Uh.
Speaker 9: Some places like Phoenix or or you know, Atlanta, Yes,
Speaker 9: utilities can almost offset the payment in some regards, where
Speaker 9: in Colorado like our you know, we have more of
Speaker 9: a cooling or a heating season, and our gas prices
Speaker 9: are so inexpensive.
Speaker 6: So will you save money? You'll absolutely save money.
Speaker 1: But it may not pay back as quickly as somewhere else.
Speaker 6: Correct, that's exactly right.
Speaker 9: And uh, and you know heat pumps use use electricity
Speaker 9: rather than the gas, and yeah, and uh, you know
Speaker 9: those are becoming more and more popular.
Speaker 1: So and here's another thing I tell people. If you're
Speaker 1: going to do a solar system, you get your hvac.
Speaker 1: If your HVAC system is ten years or old er,
Speaker 1: get it replaced because you'll get a tax credit on
Speaker 1: the whole amount if it's bundled together. Yep, that's correct,
Speaker 1: and you'll never do a better deal than that. Now
Speaker 1: here's something I want to know. How long if I
Speaker 1: put in a really good system right now? You guys
Speaker 1: do carrier and a bunch of other how long will
Speaker 1: it take? Oh, I just lost my picture because I've
Speaker 1: been messing with my camera. Sorry, guys, I'll redo that.
Speaker 1: How long does it take to how long will it last?
Speaker 9: Is what I'm asking You know, if it's well, if
Speaker 9: it's maintained, you know, it should last twenty years. But
Speaker 9: unlike a car where people take take it in for
Speaker 9: normal oil changes, tire rotations, and they do the service
Speaker 9: serge supposed to nobody all almost nobody, i should say,
Speaker 9: does that with furnace and air conditioning systems, and so
Speaker 9: most of them aren't maintained the way they should. So
Speaker 9: that's why they're failing in ten years. Okay, but if
Speaker 9: it's maintained every single year by a licensed professional, you
Speaker 9: should get fifteen or twenty years out of it, all right.
Speaker 1: Three o three seven one three eight two five five.
Speaker 1: By the way, people, I know my YouTube pictures doubt
Speaker 1: I'm rebooting that, so that'll be on and we have.
Speaker 8: More coming up on the Troubleshooter show.
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Speaker 1: until you're content. Time for an insurance check. Up free
Speaker 1: no obligation comparison call Compass Insurance paying too much your
Speaker 1: coverage at dozens of insurance companies find out now three
Speaker 1: all three seven to seven to one. Help. You'll think
Speaker 1: you're his only customer when you choose Frank durand the
Speaker 1: real estate man dot com to list your home with
Speaker 1: Remax Alliance three oh three nine two zero sixteen twenty two.
Speaker 1: Hi Tom Martino here three O three seven one three
Speaker 1: talk seven one three eight two five five.
Speaker 8: What's going on in your life?
Speaker 1: Okay? I want to ask a question. I hope people
Speaker 1: will chime in and be honest about this.
Speaker 14: Now.
Speaker 1: A lot of people, of course, and I don't blame them.
Speaker 1: They're sick and tired of political pontificating. And you know
Speaker 1: the likes of everybody from Taylor Swift to Robert de
Speaker 1: Niro telling you who to vote for and they get
Speaker 1: crazy about it, and Hulk Hogan and anybody. Okay, I'm
Speaker 1: not here to tell you who to vote for, how
Speaker 1: to vote, why to vote. I'm just here to ask
Speaker 1: a question, and I'm serious about this. I want to
Speaker 1: know if you know a company or a person in
Speaker 1: a company is a staunch conservative or a staunch progressive
Speaker 1: and they feel really strongly about their conservative beliefs and
Speaker 1: their conservative politics. What that looks like, I don't know.
Speaker 1: That's see. That's the thing. I'm not going to define
Speaker 1: that for you, but what you have learned or come
Speaker 1: to learn that stands for Again, I think a lot
Speaker 1: of it's inaccurate. I think a lot of it's exaggerated.
Speaker 1: But my question to you is very simple, and I'm
Speaker 1: doing some research here.
Speaker 8: I really want to know if you have someone in the.
Speaker 1: Car business, a mechanic, HVAC, plumbing, cooling, electrical drains, investment advising,
Speaker 1: you have someone in uh carpeting, floor covering, you have
Speaker 1: someone anyone, and you know they are either one way
Speaker 1: or the other. They are very strict in their political beliefs.
Speaker 1: Not in their business. I'm talking about in their political beliefs.
Speaker 1: Would that influence you on where to do business? Would
Speaker 1: you stop doing business with them? I really want to
Speaker 1: know that, and YouTube more ons. You can chime in.
Speaker 1: I don't know how to do a poll, damn it,
Speaker 1: but you can chime in. I want to know if
Speaker 1: it would matter to you. Does it matter to you
Speaker 1: if a business is conservative? Now I don't mean the
Speaker 1: shouldn't say the business or like the people behind it,
Speaker 1: the owners, the principles if they're very conservative, we're very progressive,
Speaker 1: would have mattered to you. Let me know. Now I'm
Speaker 1: going to go to the phones and help people out.
Speaker 1: Pamela has an issue with an apartment. Pamela, Welcome to
Speaker 1: the show. I'm Tom Martinez. What's going on, Pamela? Hi, Hi,
Speaker 1: hi pa.
Speaker 15: You had helped me before the partment that I'm in,
Speaker 15: haad of young driver had jokes in my bedroom windows.
Speaker 15: Oh my god, I remember that well in a sign buildings.
Speaker 15: And now it's like the Venezuelans are here and I'm
Speaker 15: sixty two years old.
Speaker 1: This now, wait a minute, Wait a minute. Now, when
Speaker 1: you said hold on you you rent an apartment, and
Speaker 1: you say the Venezuelans are here, you don't mean like
Speaker 1: we've heard about them taking over and all that, right.
Speaker 15: No, it's just that they party all night. They're out
Speaker 15: there every night acting up. And I'm sixty two and
Speaker 15: I'm s and go by myself and I'm just able.
Speaker 1: How do you know they're Venezuelans because I talked to them, okay,
Speaker 1: and they they they lived there and they're partying all
Speaker 1: night every.
Speaker 15: Night, and the I mean, our security is not doing anything,
Speaker 15: the office is not doing anything. And so I put
Speaker 15: in to move into some new apartments called the Mosaic Community,
Speaker 15: and they told me that I had the apartment.
Speaker 1: This was Now let me ask you some Pamela. When
Speaker 1: you say you applied for a new community, are you
Speaker 1: on section eight or any other kind of housing?
Speaker 15: Yes, I'm on housing, okay.
Speaker 1: And you wanted to move from where you are to
Speaker 1: somewhere else.
Speaker 15: Yes, So I put in, I put in for apartment
Speaker 15: and they okayd and I'm ready to move and everything.
Speaker 15: And then Thursday I him and he tells me, now
Speaker 15: I can't move in because of my felony. They knew
Speaker 15: I had the felony when I applied with the apartment.
Speaker 1: And by the way, is this section eight?
Speaker 8: Is this section eight?
Speaker 1: Yes?
Speaker 9: Yeah?
Speaker 1: What kind of felony is it?
Speaker 15: It's a DV A domestic violence.
Speaker 8: Here's what I want to ask you, Pamela.
Speaker 1: Will what about if you're on section eight now and
Speaker 1: you applied for another apartment and they turned you down
Speaker 1: due to a felony? Are they now going to say what.
Speaker 16: They had accepted?
Speaker 15: Exception?
Speaker 1: No, I know, I know, Pamela that this is what
Speaker 1: I'm asking now. I'm asking now that you were turned
Speaker 1: down for a new apartment because of a felony. Are
Speaker 1: they going to go back and take away your section
Speaker 1: eight for the one you're in.
Speaker 15: No, they're not, because but I already put in my
Speaker 15: thirty day notice.
Speaker 1: But if you, if you hadn't put in your thirty
Speaker 1: day notice, would they have gone back and taken away
Speaker 1: your section eight now.
Speaker 8: That they know you have a felony?
Speaker 1: No, can you rescind your thirty day notice and stay
Speaker 1: where you are?
Speaker 15: I can't get in touch with the people in the
Speaker 15: office because they're scared to come in the office. Now
Speaker 15: and wait a.
Speaker 1: Minute, you're telling me that people are afraid to come
Speaker 1: to the office at your apartment complex because of partying Venezuelans.
Speaker 15: No, because they got a threat that they got a
Speaker 15: threat that they was going to kill somebody in the office.
Speaker 8: Who said they were going to kill someone in the office.
Speaker 15: Somebody had called a nonymous lease and tells them that
Speaker 15: they were going to kill the people in the office.
Speaker 15: So now it's hard to even get in touch with
Speaker 15: anybody in the office.
Speaker 1: Where is this apartment complex? Don't give me the exact
Speaker 1: but where is it?
Speaker 15: It's the A Tree apartments in Lesdale. It's it's like Glendale, Dinver.
Speaker 1: It's called a.
Speaker 15: Trim a tree, a t R I.
Speaker 10: I oh, is that on Leedsdale and Forest.
Speaker 1: E A A tree?
Speaker 6: Yeah, I've seen it, a t.
Speaker 1: R I I.
Speaker 6: I don't know how many eyes, but I think it's
Speaker 6: just one.
Speaker 1: Two eyes, two eyes an a Tria apartment and Venezuela
Speaker 1: is there, you know? Okay, so we need to find
Speaker 1: someone in.
Speaker 15: Gary's scared to be in the office.
Speaker 6: Is that Glendale or Denver?
Speaker 1: Do you know that right in that area? Whatever? Hey, guys,
Speaker 1: who in the studio wants to make a quick phone
Speaker 1: call over there?
Speaker 17: I can call over there Tom and talk to him
Speaker 17: and see if we can get this lady an extension
Speaker 17: or it's a fund your thirty day notice.
Speaker 1: Or to rescind it right now until she finds another place.
Speaker 1: But Pamela, are you saying they won't allow you to
Speaker 1: see I'm afraid if we make noise about this felony
Speaker 1: on a new place, they're going to say, well, she
Speaker 1: shouldn't even be where she is now.
Speaker 15: Well, I've been here and I was when I moved in.
Speaker 15: I had to choveny.
Speaker 1: How long have you been there?
Speaker 18: Three years?
Speaker 8: Okay?
Speaker 15: This was my third year.
Speaker 6: All right, Pamela.
Speaker 17: Are you dealing with Section eight or the s ol
Speaker 17: property management company that manages the age?
Speaker 15: My section age is through well Power, which is used
Speaker 15: to be the Mental Health Corporation of Denver.
Speaker 1: Okay, so that's who we need to contact. Yeah, that's
Speaker 1: who denied her. Can't you call them, Pamela? So she
Speaker 1: called him? They denied her.
Speaker 8: Bokay, here's what.
Speaker 1: We want to ask. She wants to ask why was
Speaker 1: she approved for this place but not for the Mosaic?
Speaker 1: I got it.
Speaker 15: The Mosaic is the one. The Mosaic approved me. And
Speaker 15: then at the last minute they told me now they
Speaker 15: couldn't take me. I get it, even after they had
Speaker 15: they had had the housing inspection and everything.
Speaker 1: No, we get it.
Speaker 15: And they wanted me. Yeah, they wanted me to move
Speaker 15: in right away and I couldn't because I want to
Speaker 15: keep Quean.
Speaker 1: We got to figure that. We gotta figure this out.
Speaker 1: I'm gonna have bo make a few calls.
Speaker 6: Al'll call.
Speaker 1: Your goal is to stay at the a Tree. No,
Speaker 1: her goal, right, her goal is to stay at the
Speaker 1: A Tree because she.
Speaker 8: Gave it thirty days notice.
Speaker 1: But then ultimately she would like to leave and go
Speaker 1: to the Mosaic, but they turned her down due to
Speaker 1: a previous felony that they found. But she wants to
Speaker 1: know that's inconsistent because they didn't turn her down at
Speaker 1: the A Tree, why would they turn her down at Mosaic.
Speaker 1: I mean, it's all very very logical, I understand. But
Speaker 1: right now what we'd like to do is get her
Speaker 1: for sure not to have to leave in thirty days
Speaker 1: because she gave her notice.
Speaker 8: Now here's the other thing.
Speaker 15: If you and I would just wonder why with the
Speaker 15: Mosaic except me and I know, I know, I know.
Speaker 1: That's what we need to find out. Why why why?
Speaker 1: There's a lot of whys. One thing though, one thing
Speaker 1: about the party in Venezuelan's again. You know, I'm hearing
Speaker 1: a lot of this. I don't know if it's true
Speaker 1: or not. But according to denying news, nothing's going on.
Speaker 1: By the way, that's my new name for him, denying news,
Speaker 1: because everything, everything except of course, if it's a if
Speaker 1: it's against Trump, is denying denying news. Anyway. Three you
Speaker 1: guys can use that now spread it around. Somebody ought
Speaker 1: to make a logo no more nine news, denying news,
Speaker 1: denying news. I think that's cool, denying news. Now you
Speaker 1: heard it first on the Troubleshooter Show. We got more
Speaker 1: coming right up on the Troubleshooter Show.
Speaker 8: Speaking of that. Three O three seven one three A
Speaker 8: two five five.
Speaker 1: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 1: dot com.
Speaker 11: You don't pay a cent until you're content.
Speaker 1: Time for an insurance check up free no obligation comparison
Speaker 1: call Compass Insurance Paying too much your coverage at dozens
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Speaker 1: customer when you choose Frank durand the real estate Man
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Speaker 1: oh three nine two zero sixteen twenty two. Y Hi,
Speaker 1: Tom Martino, your troubleshooter three all three seven one three
Speaker 1: talks seven one three eight two five five. Glenn's got
Speaker 1: an issue with tep boys. Glenn, what's happening?
Speaker 16: I took my car in forore oily change and had
Speaker 16: him shake the brakes while I was there. Yeah, and
Speaker 16: they They told me all four breaks for bed and
Speaker 16: they wanted almost nine hundred dollars to fix them.
Speaker 1: Wow.
Speaker 16: So I took it to my mechanic out in Lakewood.
Speaker 16: So I've gone through the thirty years for a major
Speaker 16: mechanical work, and he said the breaks were just fine,
Speaker 16: didn't need any the paths are only about half worn out.
Speaker 1: Hold on a second, did you have that put in
Speaker 1: writing that you needed nine hundred in repairs? Did you
Speaker 1: have him.
Speaker 8: Spell it out?
Speaker 16: I would have yes, I did.
Speaker 1: Oh you have that and your mechanics said, there's nothing
Speaker 1: wrong with him.
Speaker 16: I have that in writing too, did you okay?
Speaker 11: Cool?
Speaker 1: Go ahead?
Speaker 16: Went to a third place just as a tiebreaker, and
Speaker 16: they said the breaks were fined as well. The two
Speaker 16: subsequent mechanics that said the breaks were fine and they
Speaker 16: tried to jerked me over a over almost nine hundred
Speaker 16: dollars a pet boys for breaks that weren't bad at all.
Speaker 8: Did you go back and say something to them?
Speaker 16: I went back to the store and the mechanics just
Speaker 16: blew me off. He was very condescending, and I like
Speaker 16: it was a big joke.
Speaker 1: And did you get his name?
Speaker 16: I can't pronounce it. It's a foreign name, but he's
Speaker 16: been caned.
Speaker 1: All okay, that's a hold on.
Speaker 7: Uh.
Speaker 1: I called, wait, where's the pet where's the pep boys?
Speaker 16: On South Parker Road thirteen ninety South Parker Road. I
Speaker 16: called the corporate office three times the complain of about it,
Speaker 16: and uh, nobody ever called me back. And I called
Speaker 16: the last time. They said they don't. I wanted my
Speaker 16: forty McKenna. The first Nchennan charged me forty dollars for
Speaker 16: taking the tires up and checking the brakes and so on.
Speaker 1: And wait a minute, you were charged Wait, you weren't
Speaker 1: there for something else where? They told you you had
Speaker 1: bad breaks? You went in there? Why did you go
Speaker 1: in there to be and win?
Speaker 16: To get my oil changed?
Speaker 1: And in addition, wait, they charged you forty bucks.
Speaker 16: In addition to the second, the second, the first Mchennic
Speaker 16: guy went to after that charged me forty dollars and
Speaker 16: ticked the breaks.
Speaker 1: Oh oh, oh, you want the forty dollars that you
Speaker 1: had you had to spend to get a second opinion.
Speaker 16: Yeah, but that's that's a minor point. And I can
Speaker 16: understand that they don't reimburse for second opinions. That's not
Speaker 16: the issue. But the issue is they tried to charge
Speaker 16: me nine hundred dollars.
Speaker 14: For break, weren't.
Speaker 1: I think we should let him know.
Speaker 16: I called the corporate office and they refused.
Speaker 1: I want you to give I give that information to uh,
Speaker 1: give that information to Kachina. I'm gonna have Deputy D
Speaker 1: drop a dime on him and say, look, we got
Speaker 1: this complaint and I want to get the guy's name.
Speaker 1: Do you have Can you spell the guy's name that
Speaker 1: blew you off?
Speaker 16: Uh? I? Here it is a N E c O.
Speaker 1: A N E c O.
Speaker 16: Richard since his last name service manager?
Speaker 1: What's his last name?
Speaker 18: Richardson?
Speaker 8: Oh?
Speaker 1: Okay, so he's the manager service manager.
Speaker 16: He's the one that told me that they'll refused to
Speaker 16: work with me when I went back in there.
Speaker 1: So and that go Richardson?
Speaker 14: Right?
Speaker 1: Correct? Okay, service manager. He blew you off when you
Speaker 1: went back to talk to.
Speaker 16: Him, right, I mean I got a little angry. I
Speaker 16: went stormed out of there, stormed out of there. But
Speaker 16: because he wasn't Is.
Speaker 1: He the one? Is he the one that told you?
Speaker 1: Is he the one that told you you needed bad break?
Speaker 1: I mean you needed breaks? Is he the one?
Speaker 7: Yes?
Speaker 1: Oh? All right, we're gonna call him too, and this
Speaker 1: is on thirteen to ninety South Parker Road.
Speaker 8: Pep Boys. You know, I have to be straight with you.
Speaker 1: I don't get a lot of complaints about Pep Boys
Speaker 1: like we used to.
Speaker 8: We used to get a.
Speaker 1: Ton of them two places. We used to get a
Speaker 1: lot of complaints about that. We that subsided a bit.
Speaker 1: Pep Boys was one and took car toys and they
Speaker 1: cleaned up their active bit. Now I'm not saying they're golden.
Speaker 1: I'm just saying we haven't had a lot. Uh So, Yeah,
Speaker 1: we're gonna call though and try to get a response.
Speaker 16: I can even number for the corporate customer service department
Speaker 16: too that refused to call.
Speaker 12: Yeah.
Speaker 1: Yeah, you give all of that to Kachina or give
Speaker 1: your number to Kichina and Deputy bo A D. He'll
Speaker 1: call you right now and get that information and let's
Speaker 1: try to figure it out. Three all three seven one
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Speaker 1: up free no obligation. In comparison, call Compass Insurance. Paying
Speaker 1: too much your coverage at dozens of insurance companies find
Speaker 1: out now three all three seven seven to one help.
Speaker 1: You'll think you're his only customer when you choose Frank
Speaker 1: durand the real estate Man dot com to list your
Speaker 1: home with Remax Alliance three all three nine two zero
Speaker 1: sixteen twenty two. Hi Tom Martino, your troubleshooter three O
Speaker 1: three seven one three talk three oh three seven one
Speaker 1: three eight two five five. Now we are calling pep
Speaker 1: boys to find out about that problem. Now we have
Speaker 1: some other things.
Speaker 8: To go over.
Speaker 1: I asked if you would patronize patronize what's the word
Speaker 1: patronize a business? Patronize a bit, not patron patronize a
Speaker 1: business if they let their political beliefs be known, and
Speaker 1: if you found out they were staunch conservatives or staunch progressives.
Speaker 1: I'm getting a very interesting response on text. Feel free
Speaker 1: to call me too if you'd like to discuss it.
Speaker 1: This is not about whether it's right or wrong. It's
Speaker 1: about how does it affect your buying decisions as a consumer.
Speaker 8: I have always told my clients.
Speaker 1: That you should really keep your political and religious beliefs
Speaker 1: to yourself. I mean, I'm not saying about in your
Speaker 1: private life.
Speaker 8: I'm talking about.
Speaker 1: In your ads or in your promotions. You should never
Speaker 1: give the impression something is better than something else. I
Speaker 1: mean because if they feel like you're preaching to them
Speaker 1: as a conservative or a progressive or a die hard
Speaker 1: pick the religion, it may have a negative effect.
Speaker 8: Not that any of those things would be right or wrong.
Speaker 1: But that what you want to do I think is
Speaker 1: appeal to be sense of value. I mean value meaning
Speaker 1: for what you're doing, your services, and your experience, and
Speaker 1: your credibility. But listen to this. One guy says, I
Speaker 1: vote with my I don't know if it's a guy,
Speaker 1: but this Texter.
Speaker 8: I vote with my money.
Speaker 1: If I don't like the beliefs, I will not shop there, now,
Speaker 1: you know. Mike Lindell with my pillow that company. His
Speaker 1: company has been canceled by many many, many big box stores.
Speaker 1: They won't carry him. Okay, here's another one. I say
Speaker 1: that if you're a radical maga person, I will never
Speaker 1: shop with you or spend money with you. If you're
Speaker 1: just a regular Democrat or Republican. Maybe someone else says
Speaker 1: if they're super I want him to go super broke.
Speaker 1: I'm trying to think what I would do. I think
Speaker 1: if someone is hateful, whether they're conservative or progressive, I
Speaker 1: would not shop or do business with them, like a
Speaker 1: guy like de Niro.
Speaker 8: No, I'm serious.
Speaker 1: I mean there are people that are crazy hateful, crazy hateful,
Speaker 1: and I don't think that I would want to shop
Speaker 1: anywhere that's radical because I just don't. I just would
Speaker 1: rather not. But I think people are entitled to their
Speaker 1: own beliefs. I don't want them to be hateful. And
Speaker 1: on that topic, I have another question, and I'm serious,
Speaker 1: who's more hateful. I have had this discussion time and
Speaker 1: time again. I've had it with Mark, I've had it
Speaker 1: with you know, major Mark Pager. I've had it with
Speaker 1: a lot of people. I'm not going to tell you
Speaker 1: what I want to know. What I want to know
Speaker 1: what you think who is more hateful when it comes
Speaker 1: to expressing their beliefs and the other side and how crazy?
Speaker 1: Who do you think are meaner and more hateful? Seriously,
Speaker 1: I was reading an article where people on both sides,
Speaker 1: people have lost friendships, relatives, family members, to Facebook friends
Speaker 1: to these beliefs. It's it's I don't know if it's
Speaker 1: ever been like that before. I know there's always been
Speaker 1: some division, but my god, I have never seen it.
Speaker 8: And let's just say it like it is.
Speaker 1: It's ever since. I'm not saying he's responsible, I'm not,
Speaker 1: but ever since Trump came to the scene, that's when
Speaker 1: I started seeing this division. I mean really, now again,
Speaker 1: I'm not saying it's him, I swear to God, I'm not.
Speaker 1: It might be the reaction to him. I'm saying that
Speaker 1: I've never seen the division. But I want to know
Speaker 1: what you think. Please, you can text me five seven
Speaker 1: seven three nine or my Google number or call me.
Speaker 1: The Google number is a private number, and it is
Speaker 1: and it comes to my cell phone, honest to God,
Speaker 1: it does seven four seven nine nine nine fifty two
Speaker 1: eighty seven four seven nine nine nine fifty two eighty
Speaker 1: And I'd like to know what you think. I've had
Speaker 1: people tell me so far, Yes they do care. Now,
Speaker 1: who's meaner, who's more vile? Who has a tendency? Do
Speaker 1: you believe to take it too far? I'm Tom Martinez.
Speaker 1: I'd like to know. Three oh three seven one three
Speaker 1: eight two five five Go with a sure thing best
Speaker 1: roofer Excel Roofing dot com. You don't pay a cent
Speaker 1: until you're content. Please time for an insurance check up free,
Speaker 1: no obligation comparison call Compass Insurance paying too much your
Speaker 1: coverage at dozens of insurance companies find out now three
Speaker 1: oh three seven seven to one. Help. You'll think you're
Speaker 1: his only customer when you choose Frank durand the real
Speaker 1: estate Man dot com to list your home with Remax
Speaker 1: Alliance three oh three nine two zero sixteen twenty two.
Speaker 3: Ript news.
Speaker 2: You need advice so you don't have.
Speaker 3: Come run anxious as fast as we can.
Speaker 4: Shooter's gonna help come.
Speaker 1: This is the Troubleshooter Show. No Tom Martino, Hi, Tom
Speaker 1: Martino here, Welcome to the show. Three oh three seven
Speaker 1: one three talk three oh three seven one three eight
Speaker 1: two four five. Welcome. We have bob Logan with us
Speaker 1: from Plumbline Services, and he's going to uh, he's gonna
Speaker 1: chime in on some stuff I want to ask about.
Speaker 1: But first I asked another question about politics. Does it
Speaker 1: play Does it play a role? This is a consumer show,
Speaker 1: and I really want to know. In fact, to be
Speaker 1: honest with you, I had a lot of endorsement clients
Speaker 1: and people ask me in general sponsors, how people feel
Speaker 1: and is it affecting business? They wanted to know what
Speaker 1: I thought, So I said, I'm going to ask my
Speaker 1: listeners now, Andrew, does it make a Do politics play
Speaker 1: a part in your spending?
Speaker 14: Yes?
Speaker 18: I think they do. After I mean, it's a Taylor
Speaker 18: Swift kind of endorsement of the Kamala Harris, I mean, yeah,
Speaker 18: and divided some people, yes on that, but I didn't
Speaker 18: want to make the point of I think a lot
Speaker 18: of kind of the animosity kind of started when that
Speaker 18: scandal came out regarding the I R S employees kind
Speaker 18: of singling out the tea partiers.
Speaker 1: Yeah, that's oh that was before Trump, the tea Party.
Speaker 1: You're right, You're.
Speaker 18: Right, yeah, And I think at that point we realized that,
Speaker 18: you know, how how people are able to even use
Speaker 18: the governmental institution to single out, you know, particular groups,
Speaker 18: which is is pretty.
Speaker 1: Scary right now. Now, one thing that does bother me, Andrew,
Speaker 1: as you bring that up, the Justice Department and how
Speaker 1: they were investigating Catholics and parents who went to school
Speaker 1: board meetings. Think about that. I mean, you know, if
Speaker 1: you were a parent sticking up for your kids in school,
Speaker 1: you were a radical. And of course it gets into
Speaker 1: everything else, but we should have a say in our education,
Speaker 1: and it does you know. I have a T shirt
Speaker 1: I haven't worn it yet, but it says disagreement doesn't
Speaker 1: mean hate, and I haven't warned it yet.
Speaker 8: But it's so true.
Speaker 1: Disagreement doesn't have to be hate. So, Andrew, on that topic,
Speaker 1: who do you think is more hateful or maybe neither?
Speaker 1: You don't have to pick one. Do you think there
Speaker 1: there are people both sides are the same, or do
Speaker 1: you think that staunch conservatives or staunch progressives or woke
Speaker 1: people or whatever, who do you think are more hateful?
Speaker 18: I think it's I think it's pretty even on honestly.
Speaker 18: I mean, I think people.
Speaker 1: Okay, okay, are.
Speaker 18: In general other human nature is just when you're attacked
Speaker 18: to attack sometimes. But I think it's a both sides honestly.
Speaker 1: Oh right, Andrew, Thank you very much, Diane. Welcome to
Speaker 1: the show. I'm Tom Martine. What do you think, Hi, Tom?
Speaker 16: No, I disagree with Andrew.
Speaker 1: What could be more hateful than to try and assassinate somebody?
Speaker 16: How funny you should ask?
Speaker 15: I mean, is that hateful enough?
Speaker 1: Oh?
Speaker 8: That's hateful for sure.
Speaker 1: Now, Diane, I can't think and I can't think of
Speaker 1: an instant I want to ask you. I mean, I
Speaker 1: don't know, but there must have been. There must have
Speaker 1: been conservative people accused of assassination attempts. I'm not I'm
Speaker 1: trying to think. I mean, I'm thinking out loud because
Speaker 1: I don't really know.
Speaker 16: I you know, there's no news of anybody shooting at her.
Speaker 1: No, no, No, you're right, you're right. And but but
Speaker 1: I'm talking about previously.
Speaker 13: Yeah, you're not dodging any bullets.
Speaker 1: Let's see. Let's see there was an attempt against Reagan,
Speaker 1: and Reagan was conservative. There was an attempt against who else?
Speaker 7: Uh?
Speaker 1: And of course, and by the way, did you know
Speaker 1: there was and thank you for calling, Diane. There was
Speaker 1: one more recent just yesterday or the day before they
Speaker 1: they did they stopped another attempt. Did you know that
Speaker 1: they they at one of the political rallies, they arrested
Speaker 1: a guy with high capacity gun. Ammo.
Speaker 8: No, no, I'm trying to find the article.
Speaker 1: It was true. Just the other day. They say they
Speaker 1: prevented another what they believe would have been.
Speaker 8: Now they don't know that for sure, but they.
Speaker 1: Say that they did interrupt an assassination attempt. Patty, what
Speaker 1: do you think, Patty? Welcome to the show.
Speaker 19: Yeah, Hi there, Okay, So just I used to be
Speaker 19: an independent until Trump took over. Before that, I felt
Speaker 19: that Democrats and Republicans, you know, you had your size
Speaker 19: and then you you kind of meet her beer afterwards,
Speaker 19: and it would be done. Once Trump took over, there
Speaker 19: was a huge division. And I mean basically, when he's
Speaker 19: been strapped that question only. The first thing I thought
Speaker 19: of was January sixth, and I think that's self explanatory
Speaker 19: about now. I like Republicans. I have no problem with Republicans.
Speaker 19: I have problems with MAGA. I have problems with anything
Speaker 19: that is extreme and so you and that goes for
Speaker 19: left as well. I don't I don't like. I don't
Speaker 19: like black and white. I like, you know, I like
Speaker 19: a happy medium. And when Trump took Yeah, and when
Speaker 19: Trump took over, and to your point, you know, he
Speaker 19: may not have caused it, but he didn't get permission
Speaker 19: to for them to come out of the woodwork. And
Speaker 19: I and I'm one of those that I've I've had
Speaker 19: friends we've stopped talking because I found out who they
Speaker 19: really what they were really all about. And so to
Speaker 19: answer that question, I mean, you just hear just the
Speaker 19: nastiness coming out of there.
Speaker 1: I know, you know what, Patty, I think I think
Speaker 1: that goes around. You're right from both sides, Patty. One
Speaker 1: thing that I have found that helps me truly is like,
Speaker 1: like I tend to be conservative about many issues of
Speaker 1: conservative like economically and stuff, but socially, I really want
Speaker 1: to love and let people live and as long as
Speaker 1: you know they're not hurting people but the other. But
Speaker 1: here's what I have found. When I find people who
Speaker 1: I disagree with, I truly try to look at their motivation.
Speaker 1: And it always helps me because because here's what I
Speaker 1: say to myself, no matter how conservative or liberal someone is,
Speaker 1: I think they don't want to destroy. Well, now I
Speaker 1: know a lot of people are saying, yes they do, tom,
Speaker 1: but they don't want to destroy America. I truly believe
Speaker 1: that in their minds they're improving the country or making
Speaker 1: it better. I don't think anyone starts out thinking let's
Speaker 1: destroy America. Now, there are a few, probably that believe
Speaker 1: our whole system needs to be destroyed and we have
Speaker 1: to start over. But I don't think that's the majority
Speaker 1: of people. Well, I agree with.
Speaker 19: You to a point. I just have to say, because
Speaker 19: of I like you, there are I mean again, I'm
Speaker 19: not an extremist, so I there's things that I like
Speaker 19: on both sides, but I lean a little bit more left,
Speaker 19: but not to the point of Fantifa and.
Speaker 7: Get all of that right, But let me.
Speaker 19: Throw in the butt. I've gone back. They've come out
Speaker 19: of the woodwork and talking about yes, we need we
Speaker 19: need some control for the border. I get that, there's
Speaker 19: gotta be some way to fix it. I got all that. However,
Speaker 19: there's been more attacks on racism on minorities in the
Speaker 19: last Again, this is me from what I've observed, and
Speaker 19: I'm a minority. Anti Semitic. Anti semitism is wellmotobia as
Speaker 19: it's like there was a permission to say, Now we
Speaker 19: can come out and say without repercussions no, I.
Speaker 8: Know what you're saying. I know what you're saying.
Speaker 1: And by the way, one of my missions in life
Speaker 1: is helping Venezuelan families and immigrant families be adjusted and
Speaker 1: hard working. And the ones I know are very hardworking, lovely,
Speaker 1: beautiful people. But truly, there are some criminal elements, but
Speaker 1: that goes with any group of people. And what I
Speaker 1: guess what I don't like. I don't like heaping everyone
Speaker 1: ever into one big group. And that goes for everyone,
Speaker 1: that goes for homosexuals, transgender people, it goes for all
Speaker 1: kinds of people. I don't think there's any one group
Speaker 1: of people that we can throw into one bucket. And
Speaker 1: I don't like buckets. I think buckets are dangerous. But anyway,
Speaker 1: thank you very much. Three O three seven one three
Speaker 1: eight two five five. Yeah, buckets are dangerous. And you know,
Speaker 1: I know my YouTube morons joke a lot and say,
Speaker 1: you know, I tend to uh, I tend to uh,
Speaker 1: you know, skew uh uh liberal. I don't. I swear
Speaker 1: to God, I don't, but I certainly don't skew crazy either.
Speaker 8: One way or the other.
Speaker 1: I truly don't believe in redistribution of wealth at all
Speaker 1: and and when people I can't stand when people say
Speaker 1: billionaires need to pay their fair share. I'm not a billionaire,
Speaker 1: but I'm truly uh you know, we have maybe three
Speaker 1: hundred billionaires. I mean truly, it would make not a difference.
Speaker 1: But I do believe they pay more than their fair share.
Speaker 1: And when you look at wealth, by the way, and
Speaker 1: how it how people don't put their.
Speaker 8: Money in a mattress, It's invested.
Speaker 1: In the economy, and they create more wealth ever than
Speaker 1: they have. Every billionaire I know creates more wealth than
Speaker 1: their worth, more wealth than their worth. So I look
Speaker 1: at it. I'm not trying to make a case here
Speaker 1: for billionaires. I don't care, but I'm just saying I
Speaker 1: tend to skew that way.
Speaker 8: But I do believe there are some parts of our society.
Speaker 1: I think some of the most evil billionaires in the world,
Speaker 1: and the most evil institutions are big giant colleges with
Speaker 1: their endowments. And I think if you want to tax billionaires,
Speaker 1: go start there. Start there. You notice they never mentioned that.
Speaker 1: Another thing. I think education and health, those are the
Speaker 1: things that if I thought had to be more and
Speaker 1: I'm using the word socialized, meaning more spread out, but
Speaker 1: not income and not outcome. Income and outcome is something
Speaker 1: that is self generated and should never be controlled.
Speaker 8: Ever.
Speaker 1: I think, if anything, I'm a socialist for opportunity. Everything
Speaker 1: else is self made. Sean, your turn, Then I got
Speaker 1: to take a break. Sean, go ahead, Hey Tom, Yeah,
Speaker 1: I was just.
Speaker 20: Gonna call the one thing that really drives me nuts
Speaker 20: is why if you support Trump to call him extremists.
Speaker 20: I mean, what what is so extreme about want in
Speaker 20: your country the way it was without it being invaded?
Speaker 1: Well, I I listen, look at you know, I think
Speaker 1: Trump is ninety percent of showman. I think he grabs
Speaker 1: onto issues. And I think here's why they call him extreme.
Speaker 1: And I'm not calling an extreme because look at Kamela
Speaker 1: is just as extreme in other ways. I am saying
Speaker 1: that when when he says things like, you know, they're
Speaker 1: letting them out of their insane asylums and criminals and
Speaker 1: prisons and this, and that he doesn't leave room or
Speaker 1: say there are many well meaning, wonderful immigrants that we
Speaker 1: should help, but they need to do it this way.
Speaker 1: I only really hear him talking about the criminal element.
Speaker 1: And and maybe that's what people mean, is that he
Speaker 1: tends to speak in those generalities like that.
Speaker 8: Maybe.
Speaker 1: Look, we have a talk show host here. I love him,
Speaker 1: and he calls him the looney left. And again, I
Speaker 1: truly believe that there there are looney lefts, and there
Speaker 1: are radical rights and crazy people on both sides. But
Speaker 1: I think, or i'd like to believe that a lot
Speaker 1: of them are well meaning. I don't know, but Sean,
Speaker 1: you're right, You're right.
Speaker 7: Ye.
Speaker 20: What's more extreme than on day one year presidency? You
Speaker 20: just open the borders up?
Speaker 1: And oh not only that, you shut down every single
Speaker 1: every single new exploration, every single one of them for oil.
Speaker 1: I mean, in day one, one hundred and fifty thousand
Speaker 1: jobs went out the window and we became non energy
Speaker 1: and dependent and gas prices what did they almost double?
Speaker 1: I mean, I get you, I get you, and that's
Speaker 1: what I mean. But why can't we all have that
Speaker 1: discussion and disagree without the hateful, vile feelings that we're
Speaker 1: having where people? I mean, do you know there have
Speaker 1: been freaking divorces and breakups over it?
Speaker 8: We got more coming up?
Speaker 1: I'm yeah, what really? Wow? Oh yeah, it's sad, isn't it, though?
Speaker 1: I Mean, come on, I don't know I just don't
Speaker 1: know where it's going. I mean, you know, the argument
Speaker 1: will go on forever as who's doing more of that division,
Speaker 1: who's doing more of it. But one thing, here's one
Speaker 1: thing I want to say that no one can deny.
Speaker 1: No one on both sides, both sides, these campaigns have
Speaker 1: been more about what's wrong with the other one than
Speaker 1: have been with what I want to do. Now Trump
Speaker 1: skews more toward what I want to do. Okay, he
Speaker 1: does if you truly look at this objectively, Yes, he
Speaker 1: talks about how bad the people the opposition is, but
Speaker 1: he also talks about what he wants to do. Kamala
Speaker 1: mostly Kamala Harris mostly. Her entire campaign is how evil
Speaker 1: Donald Trump is.
Speaker 8: We have more coming up.
Speaker 1: Go with a sure thing Denver's Best roofer Excel roofing
Speaker 1: dot com. You don't pay a cent until you're content.
Speaker 1: Time for an insurance checkup free, no obligation. In comparison,
Speaker 1: call Compass Insurance paying too much your coverage at dozens
Speaker 1: of insurance companies find out now three all three seven
Speaker 1: seven to one help.
Speaker 11: You'll think you're his only customer.
Speaker 1: When you choose Frank durand the Real Estate man dot
Speaker 1: com to list your home with Remax Alliance three all
Speaker 1: three nine two zero sixteen twenty two. Hi Tom Martino,
Speaker 1: your troubleshooter three all three seven one three talks seven
Speaker 1: one three eight two five five. So I was asking
Speaker 1: as a consumer show and as a consumer advocate, honest
Speaker 1: to God, and as a marketer. I mean that's what
Speaker 1: I do. I market for people I believe in, Like
Speaker 1: my guests say plumbline services, I really do. Now here's
Speaker 1: what I want to say. I wanted to know if
Speaker 1: politics make a difference in your choice of businesses, services, products,
Speaker 1: and does it?
Speaker 8: Does it really make a buying difference?
Speaker 1: And who do you think is meaner a republic a
Speaker 1: Republican or Democrat, or a progressive or a conservative.
Speaker 8: I really mean that, and this is important research.
Speaker 1: It really is. Now. I think anyone hateful I would
Speaker 1: not want to do business with them. I also think
Speaker 1: that if I knew, if I knew someone was hurting
Speaker 1: their children or cheating on their wives, or of not
Speaker 1: good moral character. I'm not talking about politics at all,
Speaker 1: but something really down like that, I don't think I
Speaker 1: would want to do business with them. Either it's just
Speaker 1: a personal thing or they treated their employees like crap,
Speaker 1: that kind of stuff which isn't always knowable. Seinfeld did
Speaker 1: an episode one time that I found in Genius. You know,
Speaker 1: Seinfeld was pretty damn insightful. Larry David and Jerry Seinfeld
Speaker 1: when they wrote these remember the one about being gay?
Speaker 1: How do you know someone's gay? Well, they're always clean,
Speaker 1: they're always groomed. And then he says, the symbol for
Speaker 1: gay shouldn't be this, and he did the lymphriss.
Speaker 8: He said, instead, it should.
Speaker 1: Be this, and he made the gesture of a vacuum
Speaker 1: cleaner because they're so clean. So he goes and like
Speaker 1: he's vacuuming, and it was funny, but it's true. People
Speaker 1: look for signs, people look for labels. And then the
Speaker 1: one that I thought was truly ingenious was the one
Speaker 1: where they took a topic like abortion and then played
Speaker 1: it to the nth degree. And I think the moral
Speaker 1: of the story of that episode about abortion was if
Speaker 1: you don't know how people think, you treat them differently
Speaker 1: than how they think.
Speaker 8: Then if you knew what they think.
Speaker 1: So in other words, they happen to be at certain
Speaker 1: places where the topic of abortion came up, and when
Speaker 1: someone expressed how they felt, and Elaine disagreed with them.
Speaker 1: She would now hate them whereas she loved them before. Specifically,
Speaker 1: she was at that Italian restaurant with that one guy
Speaker 1: that it was a recurring role on Seinfeld and Jerry,
Speaker 1: And then they were all at that restaurant and got
Speaker 1: talking about abortion somehow, and he heard them and said,
Speaker 1: how how can you cut babies? They mapinos, and he says,
Speaker 1: I love my I love babies, and and then she goes,
Speaker 1: what are you kidding me? You know, and then she
Speaker 1: starts arguing hers a thing, and then they end up
Speaker 1: walking out.
Speaker 8: What they were doing is truly saying.
Speaker 1: That if people just shut up and believe what they believe,
Speaker 1: you might feel differently about them than if they expressed it.
Speaker 1: Not that it's wrong to express it, but it was
Speaker 1: just showing how politics divide. That that was the bottom line.
Speaker 1: Back in the Star Trek days, they did an they
Speaker 1: did an ingenious episode in Star Trek where people had
Speaker 1: people were half white and half black and they were
Speaker 1: fighting each other, and they were fighting each other to
Speaker 1: the death, and they hated each other. And I watched
Speaker 1: this whole episode. Then at the end he said Kirk says,
Speaker 1: why do you people hate each other so much? And
Speaker 1: the one guy says, you didn't notice? And Kirk says,
Speaker 1: what do you mean you're the same people? And the
Speaker 1: guy says, no, they're black on the left side and
Speaker 1: we're black on the right side. They were half black
Speaker 1: and half white, split down the middle, literally white and black.
Speaker 1: It was you know that that was so what what
Speaker 1: the writer was saying there is these differences are so stupid.
Speaker 1: I felt it was ingenius, but I want to I
Speaker 1: want to say something else because we were talking about
Speaker 1: politics and how why did you believe you're radical if
Speaker 1: you believe in Trump and all that? And I looked
Speaker 1: up something that I remembered and I just want to
Speaker 1: impart this real quick. Donald Trump was elected to office
Speaker 1: November eighth, twenty sixteen, and on January twentieth, twenty seventeen,
Speaker 1: he was inaugurated.
Speaker 8: Right, that was his very first day in office.
Speaker 1: Following the inauguration, what people don't understand listen to this
Speaker 1: is on January twenty first, The next day, twenty seventeen,
Speaker 1: there was a million women march on Washington. I don't
Speaker 1: know if there's a million women, but it was the
Speaker 1: largest global movement of women participating in this march across
Speaker 1: the US and in DC advocating for women's rights and
Speaker 1: social issues. I watched it. Did you watch it on
Speaker 1: the news? Do you remember that? Does anyone remember that? Okay?
Speaker 6: Vague?
Speaker 8: Now here's what I recall.
Speaker 1: This is the day after Donald Trump took office, and
Speaker 1: the interviews were from women of all classes, all walks
Speaker 1: of life. And I remember the interviews with the women saying,
Speaker 1: we will not stand for the rights that we have lost.
Speaker 1: We will not stand by while our rights are plummeled,
Speaker 1: are pummeled. And then one woman says, I can't believe
Speaker 1: how oppressed we have become. Now, listen, this was the
Speaker 1: day after he took office. There is not one thing
Speaker 1: he had done, not one thing he had done, and
Speaker 1: they were on Washington protesting him for taking away their rights.
Speaker 1: Now you want to call that jump in the gun
Speaker 1: a little anyway? Three O three seven one, three eight
Speaker 1: two five five, Got more coming right up? Go with
Speaker 1: a sure thing Denver's best roofer Excel roofing dot com.
Speaker 1: You don't pay a cent until you're content, wait time
Speaker 1: for an insurance check up, free, no obligation. Comparison call
Speaker 1: Compass Insurance paying too much your coverage at dozens of
Speaker 1: insurance companies find out now three all three seven seven
Speaker 1: one help. You'll think you're his only customer when you
Speaker 1: choose Frank durand the real estate man dot com to
Speaker 1: list your home with Remax Alliance three all three nine
Speaker 1: two zero sixteen twenty two. Hi Tom Martino, your troubleshooter
Speaker 1: three O three seven one three talk three LL three
Speaker 1: seven one three eight two five five So again, any
Speaker 1: problem stress ander complaints? Of course, Bob, you talked about refrigerants,
Speaker 1: and I want to go over this really quickly. Somebody
Speaker 1: wants to know if the refrigeron's are changed, what happens
Speaker 1: if yours runs low? How long do they keep the
Speaker 1: old refrigerants? Do they still have free on? Do they
Speaker 1: still have? How many generations of coolants do we have?
Speaker 9: There's several generations and they will the older refrigerants will
Speaker 9: eventually be phased out.
Speaker 6: So do we have free on still? So well, I
Speaker 6: don't know.
Speaker 1: I actually don't know.
Speaker 9: No, Okay, So prior to R four ten, which is
Speaker 9: the current refrigerant, we had R twenty two, right, so
Speaker 9: you know, right around I don't know thirteen, fourteen years ago,
Speaker 9: they started phasing out R twenty two to go to
Speaker 9: four ten. The refrigerant was still available and we could
Speaker 9: service old equipment. But eventually, as supply got low, the
Speaker 9: cost of the refrigerant Okay, I'm exorbitant, okay. And so
Speaker 9: so when you say.
Speaker 1: The new refrigerant being required in January, yes, January one,
Speaker 1: you can still sell your older equipment.
Speaker 9: Uh if I'm not sure exactly what the what it's
Speaker 9: going to look like. But yes, if if there's if
Speaker 9: there's equipment that's been manufactured, it's on.
Speaker 6: The floor, will you can sell it. We'll be allowed
Speaker 6: to sell it.
Speaker 1: And why then will it be more expensive for the
Speaker 1: other one? Is it because the refrigerant.
Speaker 6: Or yeah, the cost I mean the costs.
Speaker 9: And anytime there's a change over like this, I'm just anticipating.
Speaker 6: I know, I know what happened last time. I know
Speaker 6: what's going to happen this time.
Speaker 9: And and uh, January one, anyway, every year seems to
Speaker 9: be the time where manufacturers boost their prices.
Speaker 1: So I have furnaces other than efficiency have not changed
Speaker 1: so much as far as fuels, I mean, we have
Speaker 1: gas and we have well the hybrids. You have a
Speaker 1: combination of gas and electric or gas.
Speaker 9: And oil for back east, right right, right now? Hybrids?
Speaker 9: Do you sell them like a gas like a dual fuel? Yes,
Speaker 9: like a heat pump. So I've actually got that in
Speaker 9: my house, and so depending on the temperature outside and
Speaker 9: the usage, it'll switch over from a heat pump to
Speaker 9: a gas furnace.
Speaker 1: Can you program it to do it? More like if
Speaker 1: you had solar and wanted to use more electric.
Speaker 9: Well, if you have solar, you're probably better off just
Speaker 9: going with the heat pump.
Speaker 1: Yeah, totally went And then yeah, a lot of people
Speaker 1: are doing that. They're going with that hybrid system. So
Speaker 1: the bottom line is whatever you have needs to match
Speaker 1: the fuel and the expense. Again math, you have to decide.
Speaker 1: Like you said, gas is pretty inexpensive here.
Speaker 9: In Colorado, Yeah, our gas prices are really compared to
Speaker 9: the rest of the country.
Speaker 6: It's fairly inexpensive.
Speaker 1: Okay. And I don't know what heating oil is doing
Speaker 1: back east, but that used to be. That is the
Speaker 1: main fuel back.
Speaker 9: East, it primarily And there's still a lot of wood
Speaker 9: as well, surprisingly, yeah, course.
Speaker 8: And pellets and all of that.
Speaker 1: All right, And another thing I was asking people about
Speaker 1: their buying decisions and if politics skew them. I have
Speaker 1: a lot of insightful I believe texts. Okay, now listen
Speaker 1: to this one.
Speaker 8: All right, here's one right here.
Speaker 1: I agree with you when you said Trump tells people
Speaker 1: what he wants to do on day one in office,
Speaker 1: like get rid of the Constitution, prosecute all of his
Speaker 1: political enemies without cause, including the fourth estate, which is
Speaker 1: of course media. And he wants to take away women's
Speaker 1: reproductive rights in all fifty states, pretty much enforcing neo
Speaker 1: fascist agenda. You know what, that is really really really exaggerated. Okay, really,
Speaker 1: I mean, okay, we might say both sides of exaggarate.
Speaker 1: That is app He has never said he wants to
Speaker 1: do away the Constitution. He said as a joke he
Speaker 1: wanted to be addicted on day one only to do
Speaker 1: certain things to shut.
Speaker 8: The border down. Blah blah blah.
Speaker 1: He never said he wants a national abortion ever, and
Speaker 1: he never said, look at I just don't.
Speaker 8: Want to that's just stupid.
Speaker 1: Okay, This guy says, I think the beginning a division
Speaker 1: started with Obama and has gotten worse with each presidential election.
Speaker 1: As for which side is worse. I have to give
Speaker 1: that to the left because if you don't believe exactly
Speaker 1: what they believe, they are very public and mean about it.
Speaker 1: You are called hateful by the way that they use
Speaker 1: the word hate more than anyone. By the way, and
Speaker 1: I've said this before, one of the most hateful organizations
Speaker 1: I have ever encountered is the Center Against Digital Hate.
Speaker 8: Those people are supposed.
Speaker 1: To go online and find digital hate, and they generate
Speaker 1: more digital hate than anyone I have ever scene this one.
Speaker 1: Let's see at this stage, it's almost okay, well, well,
Speaker 1: here says the division is a symptom. The disease is
Speaker 1: a separation of ideologies. We used to debate policy because
Speaker 1: our values largely aligned as a population, so division was
Speaker 1: less because the distance between left and right was less.
Speaker 1: Now we debate ideology, and that's a much wider chasm
Speaker 1: to cross, hence more division. A very divisive corporate news
Speaker 1: media doesn't help either. That's right, we do have a
Speaker 1: divisive media. That's how they keep you engaged. At this point,
Speaker 1: it's almost as blatant as capitalism, meritocracy, and traditional Western
Speaker 1: values versus Marxism and a myriad of faults both culturally
Speaker 1: and fiscally.
Speaker 8: Hmm, very well, I mean we got some.
Speaker 6: This guy says.
Speaker 1: Progressives are more hateful. For example, just take a look
Speaker 1: at the View. I don't know that program. The View.
Speaker 1: Tom Barack Obama was the initial great divider president. He
Speaker 1: divided races in order to help get elected. I don't
Speaker 1: remember him doing that, but okay. He divided by gender
Speaker 1: to get elected. He divided by income to get elected.
Speaker 1: He divided by morality as well. Wow, it's amazing how
Speaker 1: many people are texting about this. Tom Trump did say
Speaker 1: many migrants were fine people, he said, basically, he said
Speaker 1: that first coming down the escalator. He said he he's
Speaker 1: often said that that there are good people who protest,
Speaker 1: good people who counter protests.
Speaker 8: There are good people.
Speaker 1: Who are immigrants, by the way, And then he says,
Speaker 1: the liberals said he was talking about white supremacist when
Speaker 1: he said there's some good people, and he didn't mean
Speaker 1: that anyway. So this guy basically says the media just
Speaker 1: never reports any of the good things. He says, only
Speaker 1: the bad things. Three all three seven, one, three eight
Speaker 1: two five five Go with a sure thing Denver's best
Speaker 1: roofer excel roofing dot com. You don't pay a cent
Speaker 1: until you're content. Time for an insurance checkup free, no obligation.
Speaker 1: In comparison, call Compass Insurance paying too much your coverage
Speaker 1: at dozens of insurance companies find out now three all
Speaker 1: three seven seven to one help. You'll think you're his
Speaker 1: only customer when you choose Frank durand the real estate
Speaker 1: Man dot com to list your home with Remax Alliance
Speaker 1: three all three nine two zero sixteen twenty two. Hi
Speaker 1: Martino here three all three seven one three talk seven
Speaker 1: one three eight two five five. Whatever is on your mind,
Speaker 1: give us a call. We got bob logan with us
Speaker 1: from Plumbline Services, by the way, and I just want
Speaker 1: to tell you if you get an HVAC system replaced,
Speaker 1: you get the furnace free. You got to call them
Speaker 1: for details three all three five eight six ten eighty
Speaker 1: six or go to plumb Line Services dot com. Getting
Speaker 1: a crapload of texts today and comments on whether or
Speaker 1: not people are influenced by politics when they buy a
Speaker 1: lot of people are saying they do they care, but
Speaker 1: it depends on how radical they are. They say. If
Speaker 1: they don't know, or people don't make a big point
Speaker 1: of it, they pretty much will will patronize the business,
Speaker 1: use the product service, but if they're really vocal on it,
Speaker 1: like Mike Lindel, My Pillow or some crazy lefty, they
Speaker 1: will not shop with them. There are some people's say
Speaker 1: they will never watch another DeNiro movie again. Others say
Speaker 1: they have stopped listening to Taylor Swift. I don't really
Speaker 1: know if I go that far, but I do know
Speaker 1: that if people are hateful, now that's different than just
Speaker 1: being politically in.
Speaker 8: Disagreement with me. I don't care about that.
Speaker 1: But if people do things the harm people, or they're
Speaker 1: just not good people, I think that would affect me
Speaker 1: more than anything. And again that would be my judgment.
Speaker 1: But I mean, I think it's pretty clear what we
Speaker 1: mean by that. All Right, I'm going to go to
Speaker 1: Deputy d who I hear what happened? Was here this
Speaker 1: woman or Glenn? I mean, he said that he went
Speaker 1: to a pep Boys on South Parker Road, thirteen ninety
Speaker 1: South park Road, and the service manager and that go
Speaker 1: Richardson Anko or whatever, he told him he had bad
Speaker 1: breaks and needed nine hundred dollars in repairs. Now we're
Speaker 1: running out of time. Do I hear the music? I
Speaker 1: heard it anyway, We're gonna have to come back to this.
Speaker 1: Go with a sure thing Denver's Best roofer Excel Roofing
Speaker 1: dot com.
Speaker 11: You don't pay a cent until you're content.
Speaker 1: Time for an insurance check up free, no obligation comparison
Speaker 1: call Compass Insurance paying too much your coverage at dozens
Speaker 1: of insurance companies find out now three oh three seven
Speaker 1: seven to one help. You'll think you're his only customer
Speaker 1: when you choose Frank durand the real estate Man dot
Speaker 1: com to list your home with Remax Alliance three.
Speaker 11: Oh three nine two zero sixteen twenty two.
Speaker 3: Rip.
Speaker 2: You need advice so you don't have to.
Speaker 4: Come runs as we can, Shooter's gonna help come man,
Speaker 4: This is.
Speaker 5: The Troubleshooter Show. Now, Tom Martinez, Hey.
Speaker 1: Tom Martino here, Welcome to the show. Three oh three
Speaker 1: seven one three talk seven to one three eight two
Speaker 1: five five. So we've had a number of discussions today,
Speaker 1: and I want to follow up on some of them.
Speaker 1: First of all, I have Flume Line Services with me.
Speaker 1: Bob Logan is with me. I've known him for years
Speaker 1: and years and and he didn't have any gray hair
Speaker 1: when I knew him at first. Never anyway, you can
Speaker 1: be part of the festivities by giving a call three
Speaker 1: h three Martino, and you can even leave a message.
Speaker 8: After ours we'll get back to you.
Speaker 1: Bob has an offer that if you are replacing your
Speaker 1: HVAC system, you get the furnace free. Somebody wanted to
Speaker 1: know about that. So what are the details. Let's get
Speaker 1: down to the nasty nitty gritty. So you you hike
Speaker 1: up the price so you can take off the furnace.
Speaker 1: Now I'm just kidding.
Speaker 8: Now, I know, I absolutely know that's not true.
Speaker 1: No, really, it's wonderful that you don't do that, But
Speaker 1: how does it work? Tell us the details.
Speaker 9: So we matched the furnace the air conditioning system that
Speaker 9: you buy. Again, just like an automobile, you can buy
Speaker 9: a budget simple system or there's really high end luxury
Speaker 9: systems and a lot in between. And so whatever air
Speaker 9: conditioner you buy in the furnace will match. We'll give
Speaker 9: you the free furnace. Now you will pay for the
Speaker 9: labor to install it. So on both sides, you paid
Speaker 9: for the labor, but the equipment itself, you know, which
Speaker 9: is typically up to around twenty five hundred bucks.
Speaker 1: All right, Now that is plumb Line Services Dot Calm,
Speaker 1: and I want to mention a few other things.
Speaker 8: We had a call about the Pep Boys.
Speaker 1: So this is right before the break okay, So thirteen
Speaker 1: ninety South Park Road, the service manager recommended a break
Speaker 1: job for nine hundred bucks, said you've got bad breaks.
Speaker 1: Two subsequent mechanics told Glenn that his breaks were fine.
Speaker 1: He's got everything in writing, including the Pep Boys proposal
Speaker 1: and the other two us saying he doesn't need breaks.
Speaker 1: I asked Deputy D to make a phone call. He
Speaker 1: was upset about it. I don't blame him now. He
Speaker 1: didn't spend the money. He did the smart thing. He
Speaker 1: got another opinion when he felt, you know, that was
Speaker 1: a little I don't know if he thought it was
Speaker 1: hasty or it was too expensive or whatever, but he
Speaker 1: wasn't having any symptoms. He had gone into Pep Boys
Speaker 1: for a oil change. So Deputy D, what did you
Speaker 1: find Tom?
Speaker 10: I spoke with mister Richardson, he's the service manager over
Speaker 10: at that particular Pep Boys, and he remembers the consumer
Speaker 10: very well, and he looked up the work order. The
Speaker 10: car went in for an oil change on the sixth
Speaker 10: of August and the consumer is quoted on that work
Speaker 10: order as having said, I'm not sure what breaks service
Speaker 10: I need. As a result, pep Boys provided a courtesy
Speaker 10: inspection of his breaks. The company's policy, it's it's important
Speaker 10: to note, is to recommend new break pads when existing
Speaker 10: brake pads reach for thirty seconds of friction.
Speaker 6: Material left on them.
Speaker 10: So pep boys does not have a record of what
Speaker 10: they measured out his pads at.
Speaker 8: Yeah, but pads wouldn't be nine hundred bucks.
Speaker 10: Well it's more than pads. What they recommended on that
Speaker 10: work order is front brake.
Speaker 1: Pet Wait, wait, did the service manager recall any offers
Speaker 1: on that?
Speaker 20: Oh?
Speaker 10: Yeah, he looked up the work worder, so he did
Speaker 10: admit it. Yeah, he admitted. Yeah, it's factually correct everything
Speaker 10: the consumer can't actually correct.
Speaker 1: So what did they What did pep boys recommend?
Speaker 10: So they recommended three line items front brake pads and
Speaker 10: front rotors, rear brake pads, and a brake fluid flush
Speaker 10: for a total of approximately nine hundred bucks, which frankly
Speaker 10: sounds reasonable to me.
Speaker 1: Well, if you did all of that but the two
Speaker 1: mechanics that he didn't need any of it, Well, that's
Speaker 1: what I meant, So what did they say about not
Speaker 1: needing it?
Speaker 8: They're sticking by their word that he does need it.
Speaker 6: Yeah, they stand by their diagnosis.
Speaker 11: Oh they really do.
Speaker 6: Yeah, but I want.
Speaker 1: This guy to get a third one. And I swear
Speaker 1: to you. If they're sticking by this and it turns
Speaker 1: out to be a lie, I want to destroy him.
Speaker 10: Well, I got yeah, the reason, like, the only way
Speaker 10: to make it into a lie is if the consumer's
Speaker 10: brake pads did not measure thirty seconds or less.
Speaker 1: That's not that's not a way.
Speaker 8: He said he needed way more than brake pads.
Speaker 6: The pep boys said that he needs more than brake pads.
Speaker 1: Yeah, so all we have to do is get another
Speaker 1: mechanic like Kevin Kulk and his shirt and audos that
Speaker 1: to say he doesn't need all of that stuff. It's
Speaker 1: not difficult. First of all, measuring the brake pads is
Speaker 1: one part of it. For him to discern that he
Speaker 1: needed what break discs.
Speaker 6: In the front? He needed rotors discs?
Speaker 1: Come on, man, how did he discern that?
Speaker 10: Well, in my experience, you visually inspect the discs. You
Speaker 10: look for a lip forming on the outside perimeter. You
Speaker 10: also look for scoring so why would.
Speaker 1: Two mechanics tell him he does it? Or is this
Speaker 1: guy lying about the other two mccans. Here's what I
Speaker 1: want to do. I want to ask Glenn if he
Speaker 1: would take it to one of our people. I don't
Speaker 1: know where he was calling from, but he could probably
Speaker 1: take it over to if it was South Park Road Bake,
Speaker 1: take it over to Chimera Transmission.
Speaker 8: Just have him look at it.
Speaker 1: I really, I really want to know, because so what
Speaker 1: they said was they stand by their their diagnosis. Yes,
Speaker 1: for nine dollars in break work, all right, and that's disks,
Speaker 1: and that's or rotors, that's pads. What else?
Speaker 10: Flood flush was the third line item. Break fluid flush.
Speaker 1: Okay, somebody told me you never need a break fluid flush.
Speaker 8: You just keep you keep.
Speaker 1: Why would you have to flush break fluid?
Speaker 10: Well, I have an electronic device that I purchased, and
Speaker 10: you dip it into the break fluid and it tells
Speaker 10: you what the percentage of moisture is in it.
Speaker 1: Okay, Well, I guess if you've never had it service.
Speaker 10: Yeah, it absorbs oisture from the air, and so once
Speaker 10: you get to a certain percentage, it needs to be
Speaker 10: flushed out.
Speaker 1: Okay, So I want to know, is this guy driving
Speaker 1: around because they said his brakes were bad and they
Speaker 1: needed to be replaced.
Speaker 10: They didn't use the word bad or did he explain
Speaker 10: the policy, which is if they measure four thirty seconds
Speaker 10: or less a friction material their policies to recommend replacement
Speaker 10: of the pads.
Speaker 1: And then I'm going to say this again, what's the
Speaker 1: policy for recommending the other stuff? I mean, did he
Speaker 1: mention what he does to recommend.
Speaker 10: Disks not discs rots? Did mention the fluid replacement recommendation?
Speaker 10: He said that that's an automatic recommendation when they do breaks.
Speaker 1: Yes, okay, but nine hundred dollars does that sound? I
Speaker 1: want to can we get Sheridan on I want to
Speaker 1: ask him about the nine hundred bucks for that. Although
Speaker 1: I don't can pricing in any organization, including people on
Speaker 1: my referral list, I'd still like to get Kevin Colkins's
Speaker 1: idea of this. And then I'd like to know how
Speaker 1: do they come to the conclusion he needs new rotors,
Speaker 1: So two new rotors in the front pads all the
Speaker 1: way around and a flush nine hundred dollars? Why do
Speaker 1: you say that's reasonable?
Speaker 6: D oh?
Speaker 10: Well, look, I mean, mechanics charge what one hundred, one
Speaker 10: hundred and fifty dollars an hour nowadays, and this is this.
Speaker 6: Is probably a three hour job.
Speaker 9: I just had mine replace my brakes and pads, and
Speaker 9: I was just trying to find my quote. I guarantee
Speaker 9: it was more than nine hundred bucks. Well kind of
Speaker 9: car though, it's a Rolls Royce. No, no, but I
Speaker 9: mean it's not a Lincoln Navigator. Okay, but I didn't.
Speaker 6: Yeah, I think it was like twelve fourteen hundred dollars.
Speaker 1: Wow, did you get a second opinion?
Speaker 7: No?
Speaker 6: Okay, I trust my mechanic.
Speaker 1: All right, Well that's different anyway.
Speaker 8: Okay.
Speaker 1: By the way, we also were talking about buying decisions
Speaker 1: and if they would be influenced by politics or by
Speaker 1: political ideology. And I have not heard anyone say yet
Speaker 1: that it doesn't influence them. Now, obviously it's skewed. Now now,
Speaker 1: I've had probably an equal number though, say if they
Speaker 1: were staunch conservatives, I'd avoid them.
Speaker 8: The others said if they were progressive.
Speaker 1: I'd do it. So it's not one or the other. Now,
Speaker 1: somebody says you need to check your break fluid because
Speaker 1: it does have Okay, that's exactly what this person moisture
Speaker 1: and that will affect calipers. So that's what you were saying,
Speaker 1: d And some one of my textures said, yes, that
Speaker 1: is a very important component. And then someone else said,
Speaker 1: here I remember why I sug oh, never mind, that's
Speaker 1: nothing to do with this car thing. Okay, hold on Tom.
Speaker 1: In Virginia to pass state inspection, minimum brake pads is
Speaker 1: two thirty seconds. The Colorado doesn't have these inspections. So
Speaker 1: what did they say?
Speaker 6: Their recommendation is thirty seconds?
Speaker 1: Or okay? All right? And then somebody else said, at
Speaker 1: one hundred and twenty five thousand miles on my Ford Ranger,
Speaker 1: I flushed the fluid three times. Calibers are in good
Speaker 1: shape and original I do it myself. Yeah, but obviously
Speaker 1: you know, I just don't know. To me, four thirty
Speaker 1: seconds is an empty pad? What does that?
Speaker 6: It's an eighth of an inch?
Speaker 1: Okay? And then what I don't understand is the nine hundred.
Speaker 1: Maybe that's a reasonable price. As Bob said, did you
Speaker 1: get rotors all the way around the bomb or did
Speaker 1: you get four wheel discs? Or do you don't have drums?
Speaker 1: And they don't make drums anymore? Do they not on
Speaker 1: car like Bob's.
Speaker 6: No, Bob, it's not that great.
Speaker 8: Did you have all four? Did you have rotors done too?
Speaker 1: Do you remember?
Speaker 9: I was trying to look at my because I had Okay,
Speaker 9: I want to see I want to see them whole
Speaker 9: bunch of other stuff.
Speaker 1: And I want to get Kevin on because I want
Speaker 1: to ask about it about that three or three seven
Speaker 1: one three talk seven one three. I can't believe the
Speaker 1: amount of texts I'm getting here about everything that I'm
Speaker 1: talking about. For some reason, people are texting rather than calling.
Speaker 1: One says, how sadly hypocritical. Harris and the liberals call
Speaker 1: Trump evil. Trump may be a jerk, but Harris and
Speaker 1: the Democrats support, even celebrate at rallies the killing of
Speaker 1: eighty thousand unborn, innocent babies every year.
Speaker 8: No evil there.
Speaker 1: And then somebody has said Trump did say many migrants
Speaker 1: are fine people.
Speaker 8: Yes, I heard that.
Speaker 1: And then someone said that how many people have tried
Speaker 1: to shoot Harris? None?
Speaker 8: And they don't encourage it either.
Speaker 1: I don't believe the Democrats encouraged the shooting of Trump
Speaker 1: or the attempting, but they certainly did say and I'll
Speaker 1: say this straight up. They said he is evil, he's
Speaker 1: a danger to democracy, and they've even said he'll pull
Speaker 1: down the country. I mean there might be people thinking
Speaker 1: they're doing their political duty by going after him.
Speaker 8: We got more coming up on the Troubleshooter Show.
Speaker 1: Go with a sure thing Denver's Best Roofer Excel Roofing
Speaker 1: dot com. You don't pay a cent until you're content.
Speaker 1: Time for an insurance checkup free, no obligation. In comparison,
Speaker 1: call Compass Insurance paying too much your coverage at dozens
Speaker 1: of insurance companies find out now three out three, seven
Speaker 1: to seven to one. Help. You'll think you're his only
Speaker 1: customer when you choose Frank durand the real estate Man
Speaker 1: dot com to list your home with Remax Alliance three
Speaker 1: oh three nine two zero sixteen twenty two. Hi Tom Martino,
Speaker 1: your Troubleshooter three oh three seven one three talks seven
Speaker 1: one three eight two five five. All right, so Larry,
Speaker 1: you got to comment on the new refrigeration AC stuff.
Speaker 13: Go ahead, Larry, I can you hear me? Okay, Tom?
Speaker 1: Yes, sir, okay.
Speaker 13: I have two older vehicles that use the R twelve refragrant. Yes,
Speaker 13: and which is a lower compression refrigerant in too. I've
Speaker 13: had a couple of well, they have leaked out all
Speaker 13: a refrigerant years ago and so they're not even opera both.
Speaker 13: But I've had a couple of estimates. I'm converting to
Speaker 13: the newer refrigerant, which you I'll break at a higher pressure,
Speaker 13: and so they have to replace the compressor and certain
Speaker 13: components of the refrigerator of the right system. Okay, is
Speaker 13: it possible to get the older professors rebuilt use the
Speaker 13: R twelve refrigerant?
Speaker 1: You know what, it's a totally different compression ratio. My
Speaker 1: gut is telling me that would be more trouble than
Speaker 1: it's worth. You you can replace I believe the compressor,
Speaker 1: but I'm not sure what your system has made. Bob.
Speaker 1: Do you have someone at that at the office.
Speaker 6: We could call who's talking about vehicles?
Speaker 7: No?
Speaker 1: Wait, are you talking about vehicles? Yes, okay, let's ask
Speaker 1: something I could answer the question. Oh yeah, go ahead, Bob.
Speaker 17: So, Larry, if you want to change the newer refrigerant,
Speaker 17: you're going to have to change the compressor, of course,
Speaker 17: and I think you're going to have to change expansion
Speaker 17: valve in the core because it is higher pressure. Now,
Speaker 17: if you have a classic car, you can still buy
Speaker 17: the old R twelve refrigerant. And if you want to
Speaker 17: keep your car original, if it's like if it's a
Speaker 17: show car, you might want to consider keeping it.
Speaker 14: What is your the two vehicles, the.
Speaker 13: Two vehicles I have are one is the ninety one
Speaker 13: and one of them is eighty six. Both use as
Speaker 13: the R twelve. And I just happen to have twelve
Speaker 13: pint bands of R twelve that I could use. Oh,
Speaker 13: I'm wondering about getting the compressors rebuilt or replaced.
Speaker 17: There is a place where you can send your compressor,
Speaker 17: your R twelve compressor in and get them rebuilt. I
Speaker 17: believe they sell them on exchange. I'd have to look
Speaker 17: it up, but there is a place that does that,
Speaker 17: and I would keep it. I would keep it on
Speaker 17: your old refrigerant because the auto parts store, I believe,
Speaker 17: sell a substitute for R twelve, but you don't have
Speaker 17: to change any of the component.
Speaker 6: I think it's called hot shot.
Speaker 13: Okay, Well, I have a lot of the R twelve
Speaker 13: on hand that I've had for years and years.
Speaker 6: That's good. Our twelve is worth its weight in gold.
Speaker 1: I know it.
Speaker 13: I was told that it's probably close to one hundred
Speaker 13: dollars a can, and I have twelve can it so.
Speaker 6: Geez, probably more.
Speaker 17: But there is a place where you can exchange your compressor.
Speaker 17: If you want to leave your number, I can look
Speaker 17: it up and call you.
Speaker 1: You were talking about vehicles, right, bo, this is automobile referra.
Speaker 1: Our twelve is automobile refrigerate. Okay, because I know, I
Speaker 1: know you've been in I've been in the trade a
Speaker 1: little bit, right, okay, okay.
Speaker 13: And I also have a comment about the political atmosphere nowadays.
Speaker 1: Oh I want to know, Yeah, go ahead.
Speaker 13: Oh, I find it. Years ago most people were fairly
Speaker 13: passive about their political opinions, and then more recently, more
Speaker 13: like when Obama took over, the liberals became passive aggressive
Speaker 13: or the beginning of his presidency, and then towards the
Speaker 13: end they were very aggressive, and now they have become hateful.
Speaker 13: Republicans are still Conservatives are still kind of passive aggressive
Speaker 13: or passive aggressive, or even mostly passive. They only react
Speaker 13: to anger or hate from the liberals.
Speaker 1: You know what, you know what I have actually, Larry,
Speaker 1: at the risk of being unpopular here, I agree with you.
Speaker 1: I think a lot of the conservatives just want to
Speaker 1: be left the frick alone, and they want to just
Speaker 1: believe what they believe. And I know they're going to
Speaker 1: be people saying, oh no, they push their beliefs on everyone.
Speaker 8: Now, I will say, some of the religious ones do.
Speaker 1: I will say though, politically, they just want to be
Speaker 1: accepted and listen to. And I do believe they react.
Speaker 1: You're right, that's the impression I get. I just can't
Speaker 1: believe the attacks that a lot of progressive or liberal
Speaker 1: people take, especially the more left they are.
Speaker 8: And I guess again people.
Speaker 1: Are gonna say, well, Tom, they're radical, right, they're crazy people,
Speaker 1: And then they always bring up January sixth, and I
Speaker 1: will say this, Okay, that January sixth thing.
Speaker 8: I don't know what happened.
Speaker 1: I swear to God, I don't think that people are
Speaker 1: trying to take over the country. I think they were
Speaker 1: idiots and they just got into this crowd mentality thing.
Speaker 1: But I truly don't believe they were trying to take
Speaker 1: over the country. And it's amazing how they're so quick
Speaker 1: to call that an insurrection. Yet we had so many
Speaker 1: people during Black Lives Matter and similar kind of protests
Speaker 1: with Antifa who have taken over government buildings all over
Speaker 1: the country and occupied city blocks, and we're never ever
Speaker 1: ever called insurgents. Isn't that amazing? It's amazing how bad
Speaker 1: guys on one side are worse than bad guys on
Speaker 1: the other, depending on what side you're on. We got
Speaker 1: more coming up on the Troubleshooter Show. Three O three
Speaker 1: seven to one, three out, eight two five five. Go
Speaker 1: with a sure thing Denver's best roofer Excel Roofing dot com.
Speaker 11: You don't pay a cent until you're content.
Speaker 1: Time for an insurance checkup free no obligation comparison call
Speaker 1: Compass Insurance paying too much your coverage at dozens of
Speaker 1: insurance companies find out now three oh three seven seven
Speaker 1: to one. Help. You'll think you're his only customer when
Speaker 1: you choose Frank durand the real estate Man dot com
Speaker 1: to list your home with Remax Alliance three oh three
Speaker 1: nine two zero sixteen twenty two. Hi Tom Martino, you're
Speaker 1: troubleshooter three oh three seven one three talk seven on
Speaker 1: three eight two five five. Okay, so Dean, you have
Speaker 1: a comment on refrigerator refrigerant now is that for domestic
Speaker 1: ac or cars?
Speaker 14: Well, the principle of both of them is the same thing.
Speaker 14: The R twelve or R thirty one, thirty four or
Speaker 14: whatever it is you want to call it. Free on
Speaker 14: pre On just a trade name that was made by
Speaker 14: duponk oh Okay, all right, they get the new gen
Speaker 14: was made by General Electric. They all have their trade name.
Speaker 14: So you got the pre On. Associate that with duponked okay, okay, now,
Speaker 14: and that was R twenty two.
Speaker 1: Yeah, okay.
Speaker 14: I worked around this stuff for quite a while, and
Speaker 14: but one guy in the I knew this was going
Speaker 14: to come up. The guy called in and wants to
Speaker 14: convert this R twelve to try to rebuild this thing.
Speaker 14: And then I think your your guests, Bob, he was
Speaker 14: talking these different refrigerates that's called.
Speaker 16: The drop in.
Speaker 14: Is that trick?
Speaker 17: Well?
Speaker 14: Okay, is he still there?
Speaker 6: Yes he is, Yeah, I think it was. I think
Speaker 6: it was buld I was talking about that.
Speaker 14: Yeah, okay. Anyway, that the just the the street term
Speaker 14: would be a drop in, okay. And these companies make
Speaker 14: this drop in to try to work around these new
Speaker 14: E p A guidelines. Okay, So because and the older refrigerants,
Speaker 14: R twelve is out there it's very expensive trying to
Speaker 14: use it, and it's very good at what it does.
Speaker 14: Used to they could get and I've worked on I
Speaker 14: worked on cryogenics. You know what that is.
Speaker 8: Yes, okay, it's freezing stuff.
Speaker 14: Yeah, it's freezing stuff. It's at a level that you
Speaker 14: don't see you only in the industrial stuff.
Speaker 1: Yeah, okay.
Speaker 14: And anyway, so to get down to those levels, you're
Speaker 14: you're talking one hundred and fifty blow zero, so you know,
Speaker 14: and the refrigerants that we use or that you can
Speaker 14: get normally, you just can't go buy that stuff. You
Speaker 14: have to have it made. Okay. But anyway, but trying
Speaker 14: to that's that's getting too technical. This back to this
Speaker 14: drop in. Yeah, this stuff as the EPA keeps kind
Speaker 14: of crunched down. People have this equipment and they have
Speaker 14: they get a leak, for example, and then Bob goes
Speaker 14: out and says, you're one of got Bob's guy says,
Speaker 14: you got a leak. Here, it's a R twenty two system.
Speaker 14: It's going to cost you a lot to fix it.
Speaker 14: You might as well just switch it on over at
Speaker 14: four A right, right, would you agree, Bob?
Speaker 6: That's correct?
Speaker 14: Yes, okay, And here's the here's the deal. These drop
Speaker 14: ins and there was a company that did a lot
Speaker 14: of this called blue On. Have you ever heard of them, Bob?
Speaker 3: I have.
Speaker 6: They came and talked to me at one point.
Speaker 14: Okay, did you do any business with them?
Speaker 1: What do they do? Dean? What do they do?
Speaker 14: They were dropping? They manufacture a drop of bridger?
Speaker 1: All right?
Speaker 14: Okay, now, Bob, you've also heard of Haines Train. Probably, yes, Okay,
Speaker 14: there was a federal lawsuit between blue On and Haines Train.
Speaker 14: And Haines Train is a big, big mechanical operation. I've
Speaker 14: been retired for about six seven years out of this
Speaker 14: and a couple of guys that I'd worked with, and
Speaker 14: Haines Train did the same stuff that we did, big
Speaker 14: commercial industrial stuff.
Speaker 1: Right.
Speaker 14: One of the guys that I had worked with went
Speaker 14: to work for Haines Trained.
Speaker 1: So tell us, tell us about get back to the
Speaker 1: home units.
Speaker 14: Yeah, okay, Well that's why I just know quite a
Speaker 14: bit about this.
Speaker 1: Yeah.
Speaker 14: Vestus, you've heard of Vestus? Yes, that's just had one
Speaker 14: hundred rooftops that they wanted to the Investige wants to
Speaker 14: go green, they want to get red as at R
Speaker 14: twenty two. But they don't want to buy a bunch
Speaker 14: of new equipment. So they switch over and blue On says,
Speaker 14: we've got just the stuff for you. It's friendly Da
Speaker 14: da da, and and Bob this is this is their
Speaker 14: facility in Keble, Colorado.
Speaker 1: Yeah, but tell us how this affects homeowners and stuff
Speaker 1: and make it relevant to him.
Speaker 14: Now, it affects homeowners is because just like that guy
Speaker 14: called in wanting to buy, or your guys suggests you
Speaker 14: hot shot okay as a drop in, try to okay,
Speaker 14: that's how the residential guys are going to try to
Speaker 14: work around this because it's too expensive to buy real
Speaker 14: R twenty two. You can still get it, but the
Speaker 14: taxes on it is why it's so expensive, and they
Speaker 14: quit manufacturing it.
Speaker 1: Okay.
Speaker 14: And so the guy said he's got all the chart twelve.
Speaker 14: That's great, but it doesn't do him any good anymore
Speaker 14: because the equipment it's just outdated. It's like an old computer,
Speaker 14: you know, and and the newer stuff it gets its
Speaker 14: ability to do what it does. True company.
Speaker 1: So so, Dean, I love all of this information, but
Speaker 1: where are we going with it? How do we make
Speaker 1: this practical for the homeowner.
Speaker 14: To stay away from the drop ins. Okay, okay, And
Speaker 14: if you want to check out a million dollar lawsuit,
Speaker 14: look at Pains Trained versus Blue On.
Speaker 1: So you're saying a drop in does not work basically.
Speaker 14: The ones that everyone that I've fooled with and had
Speaker 14: been around and we've I worked for a big company
Speaker 14: and we we've worked with that big hundred.
Speaker 1: Ton and yeah, and you're saying they don't work. That's
Speaker 1: that's that's the short answer. They don't work.
Speaker 14: Yeah, And I just you know, the the most classic
Speaker 14: perfect cases, though, is the Vestus trying to change over
Speaker 14: a hund Gropps and every one of them get screwed up.
Speaker 1: Hey, by the way, I want to ask you something.
Speaker 1: Is that the same Vestus that makes the windmills?
Speaker 14: That's it, that's one of their plans.
Speaker 1: Wow, Okay, listen, Dean, thank you for the education. But
Speaker 1: bottom line, he's saying it doesn't work. Just switch the
Speaker 1: new system, right Bob.
Speaker 9: Yeah, I don't try to fight progression. It's it's uh,
Speaker 9: you know, it went from R twenty two to R
Speaker 9: four ten. Now it's going from R four ten to
Speaker 9: R thirty two. And and.
Speaker 6: You can if the refrigent is available to maintain it
Speaker 6: that's fine, but.
Speaker 1: If it's not, it gets cost prohibitive.
Speaker 9: Once it gets to that point, like right now, anybody
Speaker 9: who has an R twenty two unit needs to upgrade it,
Speaker 9: and same thing you know four ten will be the
Speaker 9: same here in a few years where it just does
Speaker 9: not make sense to maintain it anymore.
Speaker 1: Three oh three seven one three talk seven one three
Speaker 1: eight two five five Go with a sure thing Denver's
Speaker 1: best roofer Excel Roofing dot com. You don't pay a
Speaker 1: cent until you're content. Time for an insurance checkup free,
Speaker 1: no obligation. In comparison, call Compass Insurance paying too much
Speaker 1: your coverage at dozens of insurance companies find out now
Speaker 1: three all three seven seven to one help. You'll think
Speaker 1: you're his only customer when you choose Frank durand the
Speaker 1: real estate Man dot com to list your home with
Speaker 1: Remax Alliance three all three nine two zero sixteen twenty two.
Speaker 1: Hi Tom Martino, you're a troubleshooter. Three oh three seven
Speaker 1: one three talk three oh three seven one three eight
Speaker 1: two five five. Appreciate you being here and very active.
Speaker 1: Show Bob Logan has been with me. We've been talking
Speaker 1: about all of the new stuff going on in technology
Speaker 1: with the HVAC refrigerants and some of this stuff. It's
Speaker 1: going to pay to change out anyway because of efficiencies
Speaker 1: and because of new refrigerants, and basically pricing, because prices
Speaker 1: are not going down. If you're limping along on a
Speaker 1: system and needs major repairs, I really suggest you look
Speaker 1: into replacing right now with Plumbline. You go and get
Speaker 1: a system done, and you get the furnace free, and
Speaker 1: they'll give you all the details. So give them a
Speaker 1: call three oh three, five eight six, ten eighty six
Speaker 1: plumb Line Services dot com. I can't keep up with
Speaker 1: the texts that are coming into both my private Google
Speaker 1: cell seven four seven nine nine nine fifty eighty and
Speaker 1: my iHeart five seven seven three nine on the the
Speaker 1: political atmosphere and how it's affecting buying decisions. If you recall,
Speaker 1: I'm not trying to tell people how to vote, when
Speaker 1: to vote, where to vote, what to vote for. I
Speaker 1: don't care what your ideology, as we help everyone. But
Speaker 1: it is amazing to me how from these texts I
Speaker 1: have a blended audience, which I like. I think that's great,
Speaker 1: but man, it's amazing how many people say if they
Speaker 1: find out you're radical one way or the other, that
Speaker 1: it's going to affect what they do. It's definitely going
Speaker 1: to affect what they do. And a lot of the text,
Speaker 1: which I didn't read individually, believe they truly believe that
Speaker 1: the Democrats are the ones that will stop at nothing,
Speaker 1: at nothing to get rid of political opponents, which is frightening.
Speaker 1: And they're talking a lot about the law fair or
Speaker 1: going after the just Department, going after political enemies, and
Speaker 1: then of course Trump made that remark, if they're going
Speaker 1: to come after me, maybe I'll go after them, and
Speaker 1: blah blah blah, and then of course you just the
Speaker 1: rhetoric goes on and on and on. So it's really
Speaker 1: quite quite an interesting observation I found on the show.
Speaker 1: So I believe that businesses should probably keep their political
Speaker 1: ideology to themselves when it comes to public forms. Really,
Speaker 1: I mean, obviously you can believe what you want, but
Speaker 1: I think when it comes to public forums, you can
Speaker 1: be in pretty big trouble with a big segment of
Speaker 1: your audience. One thing I also one thing I also
Speaker 1: thought that was strange are how celebrities entertainers believe that
Speaker 1: somehow we care about who they're going to vote for.
Speaker 1: I really, why is that? I don't know why. I mean,
Speaker 1: why do they feel that they have some special anointing
Speaker 1: to tell us about political views? Because they do. I
Speaker 1: mean almost every day I get emails from celebrities for
Speaker 1: the Harris campaign talking about how they are voting for
Speaker 1: Camel and why we should stay away from Trump. It's
Speaker 1: amazing to me. Now listen as always. Oh, by the way,
Speaker 1: speaking of that, a man was arrested outside of a
Speaker 1: campaign rally. This was in southern California with multiple guns
Speaker 1: that were illegally in his possession, with multiple rounds of ammunition.
Speaker 1: This was done. This was done the other day, right
Speaker 1: before a Trump rally, and the Riverside County Sheriff says
Speaker 1: deputies probably prevented another assassination attempt. Speaking of which, that
Speaker 1: was Saturday, October twelfth, at five o'clock basically California time.
Speaker 1: That was just the other day. Okay. Another thing I
Speaker 1: want to mention is that we have a survey that
Speaker 1: was taken of television providers other than over the air antennas, right,
Speaker 1: and do you know that the number one TV provider,
Speaker 1: this is what's amazing to me, was YouTube TV. I
Speaker 1: have YouTube TV, by the way, that gets you local channels,
Speaker 1: that get you network TV that gets you everything you need.
Speaker 1: Number two was Hulu Live. Now. I like Hulu Live.
Speaker 1: It's not a bad service, but YouTube TV is cheaper.
Speaker 1: And by the way, by a long shot, YouTube TV
Speaker 1: number one, Hulu number two Sling. I did not know
Speaker 1: Sling offered a TV service for general TV now. By
Speaker 1: the way, just so you know, this is at the
Speaker 1: expense of cable. More and more people are disconnecting cable,
Speaker 1: and the only thing cable companies are doing, or one
Speaker 1: of the major things they're doing right now, is simply
Speaker 1: providing the pipe, but no longer the programming. Well, Comcast
Speaker 1: still does them. I don't really know how long that's
Speaker 1: going to go on, because really, I think what Comcast
Speaker 1: should do, if they're smart, is convert to a system
Speaker 1: like this, is actually convert to like a Hulu or
Speaker 1: a YouTube TV and become a streaming service for the
Speaker 1: locals and for TV providers. Why bother trying to do
Speaker 1: that old fashioned model of delivering programming at specific times
Speaker 1: over cable. I mean, who the hell is going to
Speaker 1: make appointment TV anymore? And after Sling TV Fubo, never
Speaker 1: heard of them, and last which I knew would be
Speaker 1: direct TV stream. They're terrible. Anyway, I'm Tom Martino. Thanks
Speaker 1: for joining us. I want to tell you to please
Speaker 1: tune in tomorrow. Don't forget our YouTube channel, Troubleshooter Network
Speaker 1: if you want to listen to anything that's been going on.
Speaker 1: And three zero three Martina