WEBVTT 1 00:00:00.480 --> 00:00:05.759 Yeah, RiPP. 2 00:00:08.720 --> 00:00:10.519 You need advice, so you don't have. 3 00:00:12.720 --> 00:00:15.119 Come running. Just as fast as we can. 4 00:00:16.440 --> 00:00:20.239 Shooter's gonna help come Man Dix. 5 00:00:20.640 --> 00:00:25.920 Is the Troubleshooter Show. Now Tom Martino page. 6 00:00:25.760 --> 00:00:29.039 Tom Martino here, Welcome to the show. Three O three 7 00:00:29.440 --> 00:00:32.280 seven one three talk three O three seven one three 8 00:00:32.600 --> 00:00:35.159 eight two five five. For those streaming this show, you'll 9 00:00:35.159 --> 00:00:37.679 see I have a studio full here. I got to 10 00:00:38.640 --> 00:00:41.759 Bob Logan from plumb Line service. Is Deputy D's over 11 00:00:41.840 --> 00:00:46.079 on the side. Who's in the studio, Kachina. We alcome 12 00:00:46.200 --> 00:00:50.799 both Deputy Doc Repty Doc and Deputy Boat. I had 13 00:00:50.799 --> 00:00:52.640 to mention them. It's not like I don't want you 14 00:00:52.640 --> 00:00:54.520 guys here. You're welcome to come here. By the way, 15 00:00:54.560 --> 00:00:57.520 when when we don't have a crowded room, we've got 16 00:00:57.679 --> 00:01:02.000 plenty of chairs and and this is the place where 17 00:01:02.039 --> 00:01:04.439 this it's not the Nerve Center like you guys are with. 18 00:01:05.439 --> 00:01:08.239 You know, I would say, Kelly's the nerve is Center. 19 00:01:08.400 --> 00:01:12.120 Nerve Center, I mean, and then you guys and then me, 20 00:01:12.879 --> 00:01:13.760 So welcome to the show. 21 00:01:13.799 --> 00:01:14.959 Look at you for four hours. 22 00:01:15.319 --> 00:01:18.519 That's true, that's true. Remember during COVID Doc you came 23 00:01:18.560 --> 00:01:22.799 over here almost of the time oh man, it was God. 24 00:01:23.079 --> 00:01:23.280 You know. 25 00:01:23.319 --> 00:01:26.120 That's how all this started with the remote broadcast people. 26 00:01:27.159 --> 00:01:30.719 We started in the dining room and then formalized it, 27 00:01:30.760 --> 00:01:35.280 and then when the main part was over a lot 28 00:01:35.280 --> 00:01:37.719 of people didn't want to go back to normalcy. Three 29 00:01:37.719 --> 00:01:40.200 O three seven to one to three talk is our number, 30 00:01:40.359 --> 00:01:42.079 And of course we have the number three oh three 31 00:01:42.079 --> 00:01:45.840 Martino three O three six two seven, eight four sixty six, 32 00:01:46.400 --> 00:01:51.159 and that number works literally twenty four to seven all 33 00:01:51.319 --> 00:01:51.840 every day. 34 00:01:52.120 --> 00:01:53.359 You call right now, it works. 35 00:01:53.680 --> 00:01:56.760 It comes right to the show, so you can simply 36 00:01:57.079 --> 00:01:59.280 call that number. It's on the screen right there if 37 00:01:59.319 --> 00:02:01.560 you're watching, and if you're not, don't worry about it. 38 00:02:01.599 --> 00:02:03.640 You can always go back when you're listening on radio 39 00:02:03.680 --> 00:02:06.560 and then go back to your favorite calls. And we're 40 00:02:06.599 --> 00:02:10.759 also starting a new feature soon that we'll use zoom. 41 00:02:11.319 --> 00:02:15.639 I experimented after the show on Friday with a private 42 00:02:15.719 --> 00:02:18.919 live session, and I didn't have the volume up on 43 00:02:18.960 --> 00:02:21.879 this zoom, but I did realize I can take live 44 00:02:22.000 --> 00:02:25.639 zoom calls, so people will be able to show me trouble. 45 00:02:26.360 --> 00:02:28.159 So if they say, look at my car, this is 46 00:02:28.199 --> 00:02:31.840 what happened after I had a detailed or look at 47 00:02:31.840 --> 00:02:34.719 this job here that the plumber did or an electrician 48 00:02:34.800 --> 00:02:38.919 did or whatever. Three three seven to one to three 49 00:02:39.000 --> 00:02:41.000 talk as I said, three three seven one three two 50 00:02:41.039 --> 00:02:44.039 five five. There's a lot in the news today and 51 00:02:46.159 --> 00:02:49.120 Bob Logan is with us, and it's what we call 52 00:02:49.199 --> 00:02:54.680 the shoulder season. Bob okay explain the shoulder season for me, sir. 53 00:02:54.840 --> 00:02:59.199 The shoulder season is simply the time in between the 54 00:02:59.280 --> 00:03:04.120 heating season the cooling system season. So you know June, July, 55 00:03:04.400 --> 00:03:07.680 even August is our cooling season with air conditioning, and 56 00:03:07.719 --> 00:03:09.759 then we go into the shoulder season, and then once 57 00:03:09.840 --> 00:03:12.479 it gets cold, the snow starts falling, we enter the 58 00:03:13.000 --> 00:03:15.800 heating season, and then of course you have the same 59 00:03:15.840 --> 00:03:17.439 thing in the spring, maybe April and May. 60 00:03:18.199 --> 00:03:25.319 Wrong. It absolutely positively happens every single time that it 61 00:03:25.439 --> 00:03:29.159 slows down down. People could get everything done now, probably 62 00:03:29.159 --> 00:03:30.120 at better prices. 63 00:03:30.439 --> 00:03:33.039 And as soon as the cold hits, what happens. 64 00:03:33.159 --> 00:03:38.159 Our phones explode waiting list and that's every company in 65 00:03:38.199 --> 00:03:39.520 the start be the same. 66 00:03:39.599 --> 00:03:41.159 But you know this is not just for that, it's 67 00:03:41.199 --> 00:03:41.800 for everything. 68 00:03:41.840 --> 00:03:42.879 It's for every cars. 69 00:03:42.879 --> 00:03:43.120 People. 70 00:03:43.159 --> 00:03:45.240 People don't tend to be proactive, the wait for things 71 00:03:45.280 --> 00:03:48.560 to break, And you're absolutely right, if you called today 72 00:03:48.639 --> 00:03:50.719 with anything you think you might need, you're going to 73 00:03:50.759 --> 00:03:53.039 get a faster response. You're going to get better prices 74 00:03:53.840 --> 00:03:55.319 once once the cold comes. 75 00:03:55.680 --> 00:03:57.159 Yeah, it's going to always be better. 76 00:03:57.319 --> 00:04:02.719 Right now. Another thing I want to mention everyone's talking about. 77 00:04:03.120 --> 00:04:06.120 We can't ignore everyone's talking about the election. Okay, the election, 78 00:04:06.240 --> 00:04:08.759 the election, election, election, Okay. 79 00:04:08.479 --> 00:04:09.680 When is that is that coming up? 80 00:04:09.759 --> 00:04:09.960 Yeah? 81 00:04:10.000 --> 00:04:10.240 It is. 82 00:04:10.319 --> 00:04:13.960 Actually I just got my absentee ballot and people were 83 00:04:13.960 --> 00:04:16.720 having a discussion whether they should use the post office 84 00:04:16.839 --> 00:04:22.199 or drop off points. And I think that's worth a discussion, 85 00:04:22.920 --> 00:04:26.199 and I believe and the reason I'm mentioning this is 86 00:04:26.439 --> 00:04:28.399 it truly is a discussion that we have to have. 87 00:04:28.959 --> 00:04:30.879 And let me just turn down. I think I have 88 00:04:30.920 --> 00:04:32.920 the volume. I got to turn down my Okay, there 89 00:04:32.959 --> 00:04:36.199 it goes. I had my YouTube sound up. Anyway, it's 90 00:04:36.279 --> 00:04:42.160 really important to discuss this when it comes to dropping 91 00:04:42.199 --> 00:04:45.040 off or mail. I believe they're both secure, but there 92 00:04:45.079 --> 00:04:48.800 are really strong schools of thought on the mail being 93 00:04:48.839 --> 00:04:54.199 delayed or being intercepted. In all the conspiracy crap and 94 00:04:54.839 --> 00:04:59.319 all of that, I don't look at it. I don't 95 00:04:59.800 --> 00:05:02.800 know which one is better, but I do know you 96 00:05:02.879 --> 00:05:06.399 can't wait when it comes to the mail, because the 97 00:05:06.399 --> 00:05:08.519 mail will take longer than if you go to a 98 00:05:08.600 --> 00:05:11.639 drop off point. But do you know that we are 99 00:05:11.720 --> 00:05:16.720 moving into a time when the majority of people, the 100 00:05:16.800 --> 00:05:20.399 majority will be voting by mail. 101 00:05:21.480 --> 00:05:22.680 Do you vote the price? 102 00:05:22.800 --> 00:05:26.800 Do you vote by mail? I do yes now according 103 00:05:26.839 --> 00:05:28.720 to and by the way, you can text me as well. 104 00:05:28.800 --> 00:05:30.439 Let me let me give that number out because that's 105 00:05:30.439 --> 00:05:35.360 really important. You can text me at the short code. 106 00:05:35.759 --> 00:05:37.519 I call it the short code. That's what it is. 107 00:05:37.560 --> 00:05:42.040 It's iHeart short code and that is five seven seven 108 00:05:42.720 --> 00:05:46.160 three nine five seven seven three nine. And then you 109 00:05:46.199 --> 00:05:50.839 can also go and text me on my private Google 110 00:05:50.959 --> 00:05:57.319 phone seven four seven nine nine nine fifty twot eighty 111 00:05:57.800 --> 00:06:02.959 and I do have some of those already. Now. One 112 00:06:02.959 --> 00:06:06.399 of these texts today is regarding the call we had 113 00:06:06.439 --> 00:06:09.920 on the yacht club. Are you taking that d were 114 00:06:10.000 --> 00:06:10.680 you handling that? 115 00:06:11.680 --> 00:06:12.480 You assigned it to me? 116 00:06:12.959 --> 00:06:16.480 And there's been there have been no developments because the 117 00:06:16.560 --> 00:06:21.040 vice president of that Ishowa still hasn't forwarded any documentation 118 00:06:21.160 --> 00:06:21.399 to me. 119 00:06:21.639 --> 00:06:27.800 Okay, let me explain what it was. The yacht club Hoa. 120 00:06:29.199 --> 00:06:33.199 They had a big hailstorm with a lot of damages 121 00:06:33.600 --> 00:06:36.279 and they sued their insurance company. Why I don't know 122 00:06:36.319 --> 00:06:38.839 they had to why they sued their insurance I don't know. 123 00:06:39.000 --> 00:06:40.000 I read their complaint. 124 00:06:40.079 --> 00:06:40.600 What was it? 125 00:06:40.639 --> 00:06:43.720 The insurance company offered them just a tiny portion of 126 00:06:43.800 --> 00:06:46.519 what the yacht club thought that was going to take 127 00:06:46.560 --> 00:06:51.439 to repair their property. And later, you know, after many 128 00:06:51.439 --> 00:06:54.040 many filings, this was in federal court, and after many 129 00:06:54.040 --> 00:06:58.279 many filings, that suit was settled. But the terms of 130 00:06:58.319 --> 00:07:01.160 the settlement weren't available to me, Pacer, I believe that 131 00:07:01.199 --> 00:07:01.800 they were just. 132 00:07:02.000 --> 00:07:05.000 Yeah, never find But no one is disputing on either 133 00:07:05.079 --> 00:07:09.040 side that eight point four million dollars was awarded. 134 00:07:09.240 --> 00:07:11.680 Well, there is no evidence of that other than an 135 00:07:11.720 --> 00:07:14.000 allegation by the lady who initially. 136 00:07:13.600 --> 00:07:15.680 Told us no. But even the guy on the board 137 00:07:15.720 --> 00:07:17.639 said that he said there was eight point four million. 138 00:07:17.879 --> 00:07:20.319 He doesn't know. He hasn't been able to find out 139 00:07:20.360 --> 00:07:22.360 what the amount of that settlement it was. 140 00:07:22.600 --> 00:07:23.879 Did eight four million come up? 141 00:07:23.959 --> 00:07:25.199 You didn't find that? I did? 142 00:07:25.319 --> 00:07:28.879 I did so, he told me so. The h UAVP 143 00:07:29.120 --> 00:07:32.600 told me that he found evidence of either three or 144 00:07:32.600 --> 00:07:38.920 four ach transfers to Blue Spruce and that total that 145 00:07:39.160 --> 00:07:42.439 totaled he said, either six or eight million dollars I 146 00:07:42.480 --> 00:07:43.240 heard both numbers. 147 00:07:43.680 --> 00:07:46.160 Here's here's what's going around the yacht club and why 148 00:07:46.199 --> 00:07:49.120 people called me and several people text me. This is 149 00:07:49.199 --> 00:07:52.240 like more than just one person who who I know, 150 00:07:52.279 --> 00:07:54.319 we we thought was kind of a nut, the woman. 151 00:07:54.759 --> 00:07:56.040 But here's the bottom line. 152 00:07:57.279 --> 00:07:59.839 It appears that eight point four million dollars was awarded 153 00:07:59.879 --> 00:08:02.120 to the HOA and they spent it with some rinky 154 00:08:02.199 --> 00:08:06.399 dink little contractor, and there's some accusations that that contractor 155 00:08:06.800 --> 00:08:09.240 rewarded the guy who was in charge on the board. 156 00:08:09.319 --> 00:08:09.920 That's the ado. 157 00:08:10.279 --> 00:08:12.759 That's the bottom line. Now do we know that to 158 00:08:12.800 --> 00:08:14.959 be true, No, we don't, but I will tell you 159 00:08:15.000 --> 00:08:17.439 that there are a lot of people looking at this 160 00:08:17.600 --> 00:08:20.279 right now and we're trying to make some headway. 161 00:08:20.839 --> 00:08:23.800 And by we had an attorney on for. 162 00:08:23.680 --> 00:08:25.040 Them, yes, their attorney. 163 00:08:25.240 --> 00:08:28.800 Yeah, And she was very credible, And what she said 164 00:08:29.000 --> 00:08:33.480 was she advises them. She doesn't have firsthand knowledge of 165 00:08:33.559 --> 00:08:37.519 the of the financing, correct, but she advises them and 166 00:08:37.600 --> 00:08:42.279 from what she can see, there was no ill gotten gain. 167 00:08:43.360 --> 00:08:46.960 And that's what she said. She from her perspective. 168 00:08:46.480 --> 00:08:48.600 She made that statement, but she never said that she 169 00:08:48.720 --> 00:08:50.240 examined their financial defence. 170 00:08:50.559 --> 00:08:53.679 No, she admitted she see, she doesn't know what happened 171 00:08:53.720 --> 00:08:57.120 after factments are made and she and she said that. 172 00:08:57.000 --> 00:08:59.519 The homeowners are entitled to the. 173 00:08:59.440 --> 00:09:04.519 Financial details, yet they haven't gotten them and they've requested 174 00:09:04.600 --> 00:09:07.600 him as she has said to so that. But by 175 00:09:07.639 --> 00:09:09.919 the way, I want to make this clear, I like 176 00:09:10.000 --> 00:09:12.360 the attorney. I don't think she was lying. I don't 177 00:09:12.360 --> 00:09:15.639 think she was she was covering anything up. The attorneys 178 00:09:15.639 --> 00:09:18.000 seemed very straightforward to me, and I don't think she would. 179 00:09:19.679 --> 00:09:23.240 I don't think she would would, you know, ruin her 180 00:09:23.399 --> 00:09:25.399 entire life and career over this. 181 00:09:25.919 --> 00:09:30.039 But anyway, this yacht club is in Westminster, one hundred 182 00:09:30.080 --> 00:09:31.159 and sixty one units. 183 00:09:31.879 --> 00:09:34.080 The hailstorm was in twenty seventeen. 184 00:09:34.759 --> 00:09:37.639 The allegation is that after get winning eight point four, 185 00:09:38.240 --> 00:09:40.759 one of the one of the HOA board members who's 186 00:09:40.759 --> 00:09:43.399 no longer there and actually moved away and supposedly bought 187 00:09:43.399 --> 00:09:45.200 a big, giant mansion house. 188 00:09:45.720 --> 00:09:46.559 That's what she said. 189 00:09:46.639 --> 00:09:53.559 Yeah, supposedly he got rewarded from this this blue spruce 190 00:09:53.679 --> 00:10:00.320 Roofing and Exteriors DBA Global Roofing. Now everyone admits work 191 00:10:00.360 --> 00:10:03.679 has been done, the roof, the gutter, the walls, the siding, 192 00:10:04.519 --> 00:10:12.559 but it supposedly was done poorly, and what we wanted 193 00:10:12.639 --> 00:10:14.879 is to get an inspector out there and start putting 194 00:10:14.879 --> 00:10:17.879 some teeth in this because other than that, it turns 195 00:10:17.919 --> 00:10:20.360 out to be just a bunch of rumors. 196 00:10:20.399 --> 00:10:22.679 Maybe, But anyway, the. 197 00:10:22.679 --> 00:10:30.399 The attorney Molly Foley Healy for the HA says that 198 00:10:30.639 --> 00:10:32.559 all she has, all they have to do is put 199 00:10:32.600 --> 00:10:37.080 in a request referencing H Bill twelve Dash twelve thirty 200 00:10:37.120 --> 00:10:40.440 seven and they're entitled. And this is for anyone who 201 00:10:40.480 --> 00:10:44.080 is a member of an HA, and you are entitled 202 00:10:46.639 --> 00:10:51.000 under section three seventeen of that law. And if you 203 00:10:51.000 --> 00:10:52.840 didn't get all this, just go back to the recording 204 00:10:52.879 --> 00:10:57.639 on YouTube and go about seventeen minutes into the show. 205 00:10:58.480 --> 00:11:04.559 You are entitled to a detail accounting. So you've talked 206 00:11:04.600 --> 00:11:06.600 to a lot of parties. What is your gut feeling, 207 00:11:06.639 --> 00:11:08.720 d what is your gut feeling on this? Because I 208 00:11:08.720 --> 00:11:11.159 always ask Bo and Doc and all of those their 209 00:11:11.159 --> 00:11:12.879 gut feelings when they talk to people. 210 00:11:12.960 --> 00:11:13.799 What's your gut feeling? 211 00:11:14.279 --> 00:11:18.399 Well, you know, in my experience, where there's smoke, there 212 00:11:18.759 --> 00:11:21.240 may be fire, and in this case, there's been some 213 00:11:21.399 --> 00:11:25.879 smoke and I'm not prepared to believe either side until 214 00:11:25.879 --> 00:11:30.399 I see some paperwork from from the HOAVP who's been 215 00:11:30.399 --> 00:11:33.799 trying to get these financial records. So he and I 216 00:11:33.840 --> 00:11:38.240 discussed this after their lawyer called in and I advised 217 00:11:38.320 --> 00:11:41.480 him to and he agreed to start that request process 218 00:11:41.519 --> 00:11:42.639 all over good. 219 00:11:42.559 --> 00:11:45.039 Do it and do it. And I in that attorney. 220 00:11:45.360 --> 00:11:49.120 Oh yes, we discussed that he's going to submit that 221 00:11:49.200 --> 00:11:53.039 to both the management company and that particular attorney at 222 00:11:53.039 --> 00:11:54.039 the same time, because. 223 00:11:53.840 --> 00:11:56.279 I think she'll she will coax them to do the 224 00:11:56.360 --> 00:11:56.720 right thing. 225 00:11:57.120 --> 00:11:58.120 I hope so, I think so. 226 00:11:58.639 --> 00:12:01.039 By the way, water pros net is doing a whole 227 00:12:01.039 --> 00:12:06.879 house system for softening and a triple filter reverse osmosis 228 00:12:06.919 --> 00:12:11.159 system for drinking water, both combined Holiday Special thirty one 229 00:12:11.279 --> 00:12:14.480 ninety five. That's an incredible deal, folks. Three oh three 230 00:12:14.519 --> 00:12:17.399 eight six y two five five five four And that's 231 00:12:17.440 --> 00:12:18.519 waterpros dot net. 232 00:12:18.559 --> 00:12:19.600 We got more coming up. 233 00:12:24.840 --> 00:12:28.080 Go with a sure thing Denver's Best roofer Excel roofing 234 00:12:28.200 --> 00:12:28.759 dot com. 235 00:12:28.799 --> 00:12:30.840 You don't pay a cent until you're content. 236 00:12:34.200 --> 00:12:37.799 Time for an insurance checkup free no obligation comparison call 237 00:12:37.879 --> 00:12:41.200 Compass insurance paying too much your coverage at dozens of 238 00:12:41.200 --> 00:12:44.159 insurance companies find out now three oh three seven seven 239 00:12:44.200 --> 00:12:46.960 to one. Help. You'll think you're his only customer when 240 00:12:46.960 --> 00:12:49.480 you choose Frank durand the real estate man dot com 241 00:12:49.480 --> 00:12:52.559 to list your home with Remax Alliance three oh three 242 00:12:52.679 --> 00:12:58.840 nine two zero sixteen twenty two. Hi Tom Martino here 243 00:12:58.879 --> 00:13:02.200 three O three seven one three talk three all three 244 00:13:02.399 --> 00:13:06.960 seven one three eight two five five, A happy Monday 245 00:13:07.000 --> 00:13:07.240 to you. 246 00:13:07.399 --> 00:13:09.000 We are kicking off the week. 247 00:13:08.799 --> 00:13:12.879 With a lot of follow ups and discussions about the 248 00:13:12.919 --> 00:13:17.919 coming winter and your HVAC system and anything else near 249 00:13:17.919 --> 00:13:20.799 and dear to your heart and pocketbook. Someone wants so, 250 00:13:20.840 --> 00:13:24.559 someone says here, because we gave that update on the 251 00:13:24.600 --> 00:13:27.440 yacht club, and here's the text that that originally SPA 252 00:13:27.799 --> 00:13:29.559 sparked that conversation. 253 00:13:30.679 --> 00:13:32.039 Their attorney, who is on the air. 254 00:13:32.080 --> 00:13:35.840 It's easy for her to claim plausible deniability about any 255 00:13:35.879 --> 00:13:40.919 importance in impropriety because the invoices she claims were submitted 256 00:13:41.120 --> 00:13:45.600 and paid could be easily doctored. Okay, she wouldn't know that, right, 257 00:13:45.679 --> 00:13:47.960 She's just looking at what happened. She doesn't know what 258 00:13:48.039 --> 00:13:51.000 happened after the payment was made to the contractor, Okay, 259 00:13:51.360 --> 00:13:53.480 that that contractor could have written checks back. 260 00:13:53.480 --> 00:13:54.360 Who knows who I mean? 261 00:13:54.360 --> 00:13:56.320 No one will know unless you go get a court 262 00:13:56.399 --> 00:14:00.279 order and then you know, hope that they're honest in discovery. 263 00:13:59.720 --> 00:14:01.679 Any without an audit and. 264 00:14:01.639 --> 00:14:05.080 A professional that has experienced with this type of construction 265 00:14:05.480 --> 00:14:08.399 and what it costs and could go on site to 266 00:14:08.519 --> 00:14:13.200 verify whether they were built correctly and actually completed. Everything 267 00:14:13.240 --> 00:14:18.320 could easily look legitimate doesn't mean it is. Okay. I'm 268 00:14:18.360 --> 00:14:22.440 listening to the show about buying a new car and 269 00:14:22.480 --> 00:14:25.960 you're paying eight percent sales tax plus five percent vehicle 270 00:14:26.000 --> 00:14:26.840 ownership tax. 271 00:14:27.559 --> 00:14:29.039 Getting a rebuild. 272 00:14:28.600 --> 00:14:31.480 Seems like it could make a lot of sense in 273 00:14:31.519 --> 00:14:32.440 a lot of cases. 274 00:14:32.759 --> 00:14:34.480 Can you go through through that again? 275 00:14:35.559 --> 00:14:39.799 We had a very a very unusual discussion on Car 276 00:14:39.919 --> 00:14:44.600 Day on Friday, And here's why it's unusual. And by 277 00:14:44.600 --> 00:14:46.120 the way you come across this, I know you do 278 00:14:46.200 --> 00:14:49.200 with furnaces and stuff. I know you do. But I 279 00:14:49.320 --> 00:14:52.879 used to say, look, before you spend so much money 280 00:14:52.919 --> 00:14:57.080 on an old car, consider taking especially if you're gonna. 281 00:14:56.879 --> 00:14:59.120 Put cash down. Some people finance it. 282 00:14:59.120 --> 00:15:00.919 But if you have enough cash to put down on 283 00:15:00.960 --> 00:15:07.720 a big repair like an engine, a transmission, a transfer case, bodywork, 284 00:15:08.159 --> 00:15:13.799 consider doing a new car. Put money down on a 285 00:15:13.840 --> 00:15:15.759 new car that has like these new ten year, one 286 00:15:15.799 --> 00:15:19.480 hundred thousand mile warranties, and you'll be money ahead. And 287 00:15:19.600 --> 00:15:24.759 I gave a scenario where you can buy a car 288 00:15:24.840 --> 00:15:28.120 and have a small down payment when financing was more realistic. 289 00:15:28.200 --> 00:15:31.639 Now it's a little higher. But one woman called the 290 00:15:31.679 --> 00:15:34.759 show about a year ago, maybe a year and a 291 00:15:34.799 --> 00:15:37.720 half ago, and it might have been long, but anyway, 292 00:15:37.759 --> 00:15:40.639 she had a daughter wanted to buy a plunker. She 293 00:15:40.840 --> 00:15:41.679 wanted to buy a. 294 00:15:41.639 --> 00:15:43.279 Clunker cash for four or five grand. 295 00:15:45.240 --> 00:15:46.759 To get one of that price, you have to have 296 00:15:46.799 --> 00:15:48.399 a one hundred thousand or more, maybe one hundred and 297 00:15:48.399 --> 00:15:49.279 fifty thousand miles. 298 00:15:49.440 --> 00:15:50.120 And I said, no. 299 00:15:50.120 --> 00:15:53.159 Matter what, you're going to have this come up, this 300 00:15:53.200 --> 00:15:54.960 come up, and this come up. No matter what, you 301 00:15:55.000 --> 00:15:57.320 will eventually have a transmission. You'll have a clutch, you'll 302 00:15:57.360 --> 00:15:59.759 have something. And we went over it with our experts, 303 00:16:00.440 --> 00:16:03.039 and I said, that will cost you, even though it 304 00:16:03.080 --> 00:16:04.799 doesn't cost you today, when you put that four or 305 00:16:04.840 --> 00:16:06.360 five grand down, it will cost you. 306 00:16:06.799 --> 00:16:08.200 So parents, listen to this. 307 00:16:08.279 --> 00:16:10.519 You put four or five grand down, if you have 308 00:16:10.840 --> 00:16:12.840 literally four or five grand in the next three to 309 00:16:12.919 --> 00:16:16.919 five years, you could have that much money. Okay, Now 310 00:16:16.960 --> 00:16:19.960 you're looking at ten Okay, you could look at more, 311 00:16:20.279 --> 00:16:24.120 but even at ten or fifteen or twelve, if you 312 00:16:24.240 --> 00:16:28.320 advertize that, you're paying sometimes more than. 313 00:16:28.200 --> 00:16:29.759 You would for a used car. 314 00:16:30.240 --> 00:16:32.559 If you think about what you won't have to do 315 00:16:32.720 --> 00:16:35.440 to a new car, right, I mean more than a 316 00:16:35.480 --> 00:16:37.679 new climate. So here's what I mean. So if you 317 00:16:37.720 --> 00:16:40.080 put a big chunk down on a new car, your 318 00:16:40.120 --> 00:16:42.559 payments could be low, or at the time they could 319 00:16:42.559 --> 00:16:45.720 have been pretty low. And that money you pay per 320 00:16:45.759 --> 00:16:47.759 month is for a new car. It's under warranty for 321 00:16:47.759 --> 00:16:50.679 one hundred thousand miles or ten years. I mean, it's 322 00:16:50.679 --> 00:16:55.720 an amazing warranty. So you will be money ahead. Because 323 00:16:55.759 --> 00:16:57.840 once you buy that used car and you put all 324 00:16:57.840 --> 00:17:00.440 that money into it, it's still a used car. Right, 325 00:17:01.159 --> 00:17:04.200 most of the time you have to buy a car 326 00:17:04.279 --> 00:17:08.119 that has too many miles. Now, that's for buying a 327 00:17:08.200 --> 00:17:12.119 used car. I still stick by that for buying a 328 00:17:12.240 --> 00:17:16.079 used car. But what if you have a car that 329 00:17:16.160 --> 00:17:21.200 you've kept and it's worn out. That's a whole different story. 330 00:17:21.279 --> 00:17:24.720 If you have a car that you bought that is 331 00:17:24.880 --> 00:17:29.319 wearing out, and you've kept this car the way you should, 332 00:17:29.440 --> 00:17:33.440 meaning the interior's good, the body's good. You're not talking 333 00:17:33.440 --> 00:17:37.519 about frame damage, none of that, no big hail damage. 334 00:17:37.599 --> 00:17:40.519 You're talking about just a car wearing out. Would it 335 00:17:40.559 --> 00:17:46.200 be worth keeping this car and putting in an engine eventually, 336 00:17:46.920 --> 00:17:51.480 a rebuilt you know, like a remanufacturer, not a used engine, 337 00:17:51.559 --> 00:17:56.519 but another engine eventually, and then a transmission eventually, and 338 00:17:56.640 --> 00:17:59.920 even a transfer case. Now some cars don't have the 339 00:18:00.039 --> 00:18:03.559 transfers but separate, but let's just say they do. You 340 00:18:03.720 --> 00:18:06.799 could be looking at a total investment of fifteen grand 341 00:18:06.839 --> 00:18:09.720 into this car. Now you're thinking, wait a minute, this 342 00:18:09.799 --> 00:18:12.839 is a used car and I put one hundred and 343 00:18:12.880 --> 00:18:15.119 twenty five. I'm talking about not a car, not going 344 00:18:15.119 --> 00:18:18.359 out and buying one. But you've had this car, and 345 00:18:18.440 --> 00:18:21.920 now in the next three to five years, maybe six years, 346 00:18:22.319 --> 00:18:25.519 you could be looking at an investment of fifteen grand. 347 00:18:26.759 --> 00:18:27.400 Is it worth it? 348 00:18:27.960 --> 00:18:33.359 Well, we came up with a kind of an informal formula. 349 00:18:33.480 --> 00:18:39.000 If the total investment in that car is fifty percent 350 00:18:39.440 --> 00:18:43.160 or less of a new car, you should do it. 351 00:18:43.440 --> 00:18:46.240 Let me explain that total. What does total investment in 352 00:18:46.240 --> 00:18:49.359 the car mean? What does it mean if you have 353 00:18:49.400 --> 00:18:52.000 to put fifteen grand in in the next three to 354 00:18:52.039 --> 00:18:56.319 six years, that's fifteen grand you'll have invested. But there's 355 00:18:56.319 --> 00:18:59.160 something else, the residual value of the used car. So 356 00:18:59.559 --> 00:19:02.119 if you can sell that use car now and not 357 00:19:02.200 --> 00:19:04.960 do those repairs and you get five or six grand, 358 00:19:05.400 --> 00:19:08.240 and then you put another fifteen in your total investment 359 00:19:08.279 --> 00:19:11.799 into that car, really is really net twenty one twenty 360 00:19:11.799 --> 00:19:15.799 two grand. Now, let's say it's twenty two thousand dollars 361 00:19:16.000 --> 00:19:18.880 in the next three to six years. So if you 362 00:19:18.920 --> 00:19:22.680 have a twenty two thousand dollars investment here, but you've 363 00:19:22.799 --> 00:19:25.400 kept this car, and you know the car, and it's 364 00:19:25.440 --> 00:19:30.519 not ratted out, and that car I'm not talking about body, 365 00:19:31.200 --> 00:19:33.599 frame or paint never works. 366 00:19:34.079 --> 00:19:35.920 I'm talking about mechanical. 367 00:19:36.519 --> 00:19:39.839 So now you've kept this car and in the sixth 368 00:19:39.920 --> 00:19:42.000 year you have twenty two invested in it, what do 369 00:19:42.039 --> 00:19:44.000 you think a similar car like that would sell for 370 00:19:44.519 --> 00:19:47.799 If it's forty five thousand or more, Your money ahead. 371 00:19:48.319 --> 00:19:53.079 Your money ahead, because that car, for all intents and purposes, 372 00:19:53.680 --> 00:19:58.559 have been has been zero timed. It has become almost 373 00:19:58.680 --> 00:20:02.640 like a new car. You can probably keep it for 374 00:20:02.720 --> 00:20:05.960 an extended period of time like a new car. But 375 00:20:06.200 --> 00:20:09.279 if you can buy that car for thirty two thousand 376 00:20:10.039 --> 00:20:14.079 and you're putting twenty two into it. It's probably not 377 00:20:14.200 --> 00:20:18.920 worth it, but it depends on your circumstances. So I 378 00:20:18.960 --> 00:20:21.759 think that it all comes down to something. 379 00:20:21.440 --> 00:20:22.640 That never lies to us. 380 00:20:23.680 --> 00:20:24.000 Math. 381 00:20:25.839 --> 00:20:29.559 Math never lies never. 382 00:20:29.880 --> 00:20:32.319 Now math can be manipulated on all of that, but 383 00:20:32.400 --> 00:20:36.799 truly put the numbers to it. Another thing has to 384 00:20:36.799 --> 00:20:39.400 do with your credit worthiness and whether you can even get. 385 00:20:39.640 --> 00:20:46.079 A car or a loan. But while we're on the topic, when. 386 00:20:46.000 --> 00:20:48.920 It comes to getting a car to begin with for 387 00:20:49.000 --> 00:20:53.000 your teens, remember your first mistake is paying too much 388 00:20:53.000 --> 00:20:55.240 for that car. The second mistake is not keeping it 389 00:20:55.279 --> 00:20:55.599 for the. 390 00:20:55.680 --> 00:20:57.440 Whole term of the loan. 391 00:20:58.960 --> 00:21:02.319 If you pay too much for it, you can at 392 00:21:02.400 --> 00:21:04.559 least keep it for the entire term of the loan 393 00:21:04.799 --> 00:21:08.440 and not suffer a negative loss a negative But if 394 00:21:08.480 --> 00:21:10.400 you don't keep it for the term of the loan 395 00:21:11.079 --> 00:21:13.519 and you're upside down in the car, now you have 396 00:21:13.599 --> 00:21:18.319 a negative ball, a negative piece of property that you 397 00:21:18.400 --> 00:21:21.079 have to put into your next car. That makes the 398 00:21:21.119 --> 00:21:24.000 next car less of a value. And you're going to 399 00:21:24.079 --> 00:21:26.000 have to put that ball in the next car, and 400 00:21:26.039 --> 00:21:29.519 that ball gets bigger and bigger and bigger, and your 401 00:21:29.640 --> 00:21:32.960 kid is on his way or her way to financial ruin. 402 00:21:33.440 --> 00:21:35.920 So The best thing to do is not get that 403 00:21:35.960 --> 00:21:39.559 ball going, So pay the right price. That's easy to say, 404 00:21:39.599 --> 00:21:41.559 but you can if you call us and go to 405 00:21:41.640 --> 00:21:44.440 good dealers. If you pay too much, you can still 406 00:21:44.480 --> 00:21:47.839 get by by paying it off. Don't get rid of 407 00:21:47.880 --> 00:21:50.319 it because you pay too much. And of course you 408 00:21:50.400 --> 00:21:52.839 got to have the right car to begin with. Don't 409 00:21:52.880 --> 00:21:56.319 do a stupid car with over one hundred thousand miles. 410 00:21:56.440 --> 00:21:58.319 Don't buy a used car with over one hundred thousand. 411 00:21:58.440 --> 00:22:01.839 Just don't do it. And one hundred and fifty it's stupid. 412 00:22:02.319 --> 00:22:05.799 It's just stupid. You will have major repairs. You will 413 00:22:05.839 --> 00:22:11.000 absolutely positively have major repairs, So don't do it. I'm 414 00:22:11.000 --> 00:22:12.920 Tom Martino. If you have any questions on this, you 415 00:22:12.920 --> 00:22:14.720 can call or text me three oh three seven to 416 00:22:14.720 --> 00:22:17.359 one three talk seven one three eight two five five Bob, 417 00:22:17.680 --> 00:22:20.039 I want to talk about with when it comes to efficiency. 418 00:22:20.039 --> 00:22:21.519 I know you're in the business, but I want to 419 00:22:21.559 --> 00:22:24.759 talk some honest to god figures on new systems versus 420 00:22:24.759 --> 00:22:25.720 fixing one. 421 00:22:25.559 --> 00:22:28.000 Because a lot of people say, look, don't get this. 422 00:22:28.200 --> 00:22:30.799 It's not worth putting twelve hundred into this furnace or 423 00:22:30.880 --> 00:22:33.200 a thousand or two thousand. I don't know, I don't 424 00:22:33.200 --> 00:22:35.599 know what repairs are, I don't know what the math is, 425 00:22:35.880 --> 00:22:37.720 but I think the way we did with cars, we 426 00:22:37.759 --> 00:22:40.319 should come up with some kind of an idea of 427 00:22:40.400 --> 00:22:44.480 whether people should replace or whether people should simply fix. 428 00:22:45.079 --> 00:22:48.359 I'm Tom Martino three oh three seven one three talk 429 00:22:48.440 --> 00:22:51.480 seven one three eight two five five frankdrandreal estate Man 430 00:22:51.519 --> 00:22:53.519 dot com. By the way, we'll do a free market 431 00:22:53.640 --> 00:22:58.200 valuation of your home for the asking, and it's really comprehensive. 432 00:22:58.279 --> 00:22:59.240 It's not just a drive by. 433 00:22:59.319 --> 00:23:00.680 He's going to let you know what your house will 434 00:23:00.680 --> 00:23:02.519 sell for, what you'll net, and what you can buy. 435 00:23:02.920 --> 00:23:05.559 It's a service he does. You don't have to list 436 00:23:05.680 --> 00:23:08.359 at all. He just wants to know the market, and 437 00:23:08.400 --> 00:23:10.720 he wants you to know what you're facing, and he 438 00:23:10.799 --> 00:23:14.079 takes into account all of the elements. That's Frank durand 439 00:23:14.079 --> 00:23:22.599 the real Estateman dot com. Go with a sure thing 440 00:23:22.720 --> 00:23:26.039 Denver's Best Roofer Excel Roofing dot com. You don't pay 441 00:23:26.079 --> 00:23:32.759 a cent until you're content. Time for an insurance checkup free, 442 00:23:32.799 --> 00:23:36.519 no obligation. In comparison, call Compass insurance paying too much 443 00:23:36.640 --> 00:23:39.599 your coverage at dozens of insurance companies find out now 444 00:23:39.680 --> 00:23:41.960 three O three seven to seven to one help. You'll 445 00:23:41.960 --> 00:23:44.720 think you're his only customer when you choose Frank durand 446 00:23:44.720 --> 00:23:47.160 the real estate Man dot com to list your home 447 00:23:47.359 --> 00:23:50.519 with Remax Alliance three oh three nine two zero sixteen 448 00:23:50.599 --> 00:23:56.319 twenty two. Time Tom Martino, your troubleshooter. By the way, 449 00:23:56.359 --> 00:23:59.119 Compass Insurance Group will do free insurance checkups to make 450 00:23:59.119 --> 00:24:02.119 sure you're not over insuran underinsured, or that you're not 451 00:24:02.200 --> 00:24:04.240 paying too much or you might have a great deal, 452 00:24:04.279 --> 00:24:06.440 and they'll tell you three oh three nine nine six 453 00:24:06.559 --> 00:24:09.799 nine thousand the Insurance Health Center dot com. Pauline, Welcome 454 00:24:09.839 --> 00:24:12.119 to the show. I'm Tom Martino. People can call three 455 00:24:12.200 --> 00:24:14.279 oh three Martino at any time three O three six 456 00:24:14.400 --> 00:24:17.359 two seven eight four sixty six. We love helping. What's 457 00:24:17.359 --> 00:24:17.960 going on? 458 00:24:20.039 --> 00:24:22.400 Okay? Am I on the radio? 459 00:24:22.759 --> 00:24:24.920 Yes you are, Pauline, but we're not going to use 460 00:24:24.920 --> 00:24:26.720 your last name. I'll just put out your address and 461 00:24:26.759 --> 00:24:29.960 phone number right after the call. I'm just kidding, by 462 00:24:29.960 --> 00:24:32.640 the way, geez, I'm just kidding. We don't give out 463 00:24:32.680 --> 00:24:34.279 any personal information. What's going on? 464 00:24:35.759 --> 00:24:35.839 So? 465 00:24:36.480 --> 00:24:39.839 Uh, my daughter and I bought a used car from 466 00:24:40.000 --> 00:24:44.519 a dealership and it was a it's a small dealership. 467 00:24:45.039 --> 00:24:47.039 He had told us that what did you buy? 468 00:24:47.119 --> 00:24:49.799 Let's talk about the car you bought a as I'm 469 00:24:49.799 --> 00:24:51.960 seeing a twenty fourteen Nissan Juke. 470 00:24:53.119 --> 00:24:54.839 Yes, I like those. 471 00:24:56.119 --> 00:25:00.039 Yeah, it's very cute for my daughter and they I 472 00:25:00.039 --> 00:25:03.160 had told us at the time that the turbo had 473 00:25:03.200 --> 00:25:07.519 been replaced and that it was weeping a little bit 474 00:25:07.559 --> 00:25:11.440 of oil or water that was smoking, a little bit 475 00:25:11.559 --> 00:25:13.559 that should go away in like three days. 476 00:25:13.759 --> 00:25:16.119 I'm going to ask you something that I asked everyone. 477 00:25:17.640 --> 00:25:19.680 Did you have it checked out before you bought it? 478 00:25:21.000 --> 00:25:21.440 We did not. 479 00:25:21.960 --> 00:25:24.079 Okay, can you say the name of the dealer or 480 00:25:24.119 --> 00:25:24.880 would you rather. 481 00:25:24.759 --> 00:25:25.359 Not right now? 482 00:25:26.480 --> 00:25:27.440 I would rather not. 483 00:25:27.720 --> 00:25:29.640 Okay, keep going. Then what happened then? 484 00:25:31.359 --> 00:25:34.839 So my daughter, we didn't have any issues with it 485 00:25:34.960 --> 00:25:40.319 smoking driving at home after now. 486 00:25:40.160 --> 00:25:42.799 He said it was because they had replaced something. 487 00:25:44.680 --> 00:25:48.720 He said they replaced the turbo and that there was 488 00:25:49.279 --> 00:25:52.359 a little bit of peither said oil or I get it, and. 489 00:25:52.279 --> 00:25:55.119 I get it. Okay, so keep going. He replaced the turbo. 490 00:25:55.200 --> 00:25:57.240 Did you have him put that down in writing that 491 00:25:57.279 --> 00:25:58.799 the turbo has been replaced? 492 00:26:00.319 --> 00:26:03.000 Yes, we have the allaver works for there? 493 00:26:03.279 --> 00:26:05.920 Really okay, good, good, good, keep going. 494 00:26:07.839 --> 00:26:12.279 So she's been driving it for like months and a 495 00:26:12.359 --> 00:26:18.880 half and it will smoke off and on, usually when 496 00:26:18.880 --> 00:26:23.799 it gets a little bit higher RPMs. And she was 497 00:26:23.839 --> 00:26:28.279 getting worried about it. So we contacted him at the 498 00:26:28.359 --> 00:26:32.279 dealer and he said that he would have someone come 499 00:26:32.279 --> 00:26:35.119 out and look at it. Someone came to our house 500 00:26:35.680 --> 00:26:39.200 and checked out the car and said that he did 501 00:26:39.240 --> 00:26:44.480 think it was the turbo. So then they set up 502 00:26:44.480 --> 00:26:49.039 an appointment to get in with the mechanic that originally 503 00:26:49.039 --> 00:26:51.480 put this in, but it was like several weeks later. 504 00:26:51.680 --> 00:26:52.759 Was there any warranty on it? 505 00:26:54.440 --> 00:26:59.039 Supposedly there is, just not on the labor And. 506 00:27:00.440 --> 00:27:03.160 How do you know supposedly was it on that paperwork 507 00:27:03.240 --> 00:27:05.400 you got from the dealer. 508 00:27:05.680 --> 00:27:08.119 I'm not sure because I don't have the paperwork with me, 509 00:27:08.240 --> 00:27:12.079 but the dealer told us that it had to work. 510 00:27:12.519 --> 00:27:15.279 And did this guy that checked it out say that 511 00:27:15.400 --> 00:27:16.160 it was a bad. 512 00:27:16.000 --> 00:27:20.319 Turbo, not to my knowledge, but we. 513 00:27:20.240 --> 00:27:22.799 Never u You just told me he said it was 514 00:27:22.839 --> 00:27:24.759 the turbo, and you went you wanted to go back 515 00:27:24.799 --> 00:27:26.039 to the guy that installed it. 516 00:27:27.240 --> 00:27:29.400 Well, we're not sure that the guy that came out 517 00:27:29.519 --> 00:27:32.359 inspected it is the same guy. 518 00:27:32.240 --> 00:27:34.880 That no I know, but the guy that came out 519 00:27:34.920 --> 00:27:39.119 and inspected it. What did he say was causing the smoking? 520 00:27:39.359 --> 00:27:40.519 Did he say the turb. 521 00:27:41.599 --> 00:27:43.599 He said that there was something wrong with the turbo. 522 00:27:43.880 --> 00:27:44.559 Okay, got it? 523 00:27:44.599 --> 00:27:51.240 Okay, And so she started to get worried. She took 524 00:27:51.279 --> 00:27:57.319 it into the Nissan dealership and had them take a 525 00:27:57.359 --> 00:27:57.880 look at it. 526 00:27:58.000 --> 00:27:59.480 Yeah, and this is usually what happens. 527 00:27:59.480 --> 00:28:01.640 People get it checked out after they buy it and 528 00:28:01.720 --> 00:28:02.720 after there's a problem. 529 00:28:02.720 --> 00:28:04.960 What did the dealer say. 530 00:28:05.319 --> 00:28:09.200 The dealer said that it was installed incorrectly, it was 531 00:28:09.799 --> 00:28:16.519 breaking oil under the engine, the gas it was and 532 00:28:16.680 --> 00:28:19.640 ruined the gaskets. They needed to be replaced, and that 533 00:28:19.759 --> 00:28:21.119 basically it was undrivable. 534 00:28:22.400 --> 00:28:22.799 Okay. 535 00:28:22.960 --> 00:28:24.880 What did they say it would take to fix. 536 00:28:27.359 --> 00:28:30.160 The quoter? Is about four thousand dollars Because they said 537 00:28:30.240 --> 00:28:32.920 that we needed to replace the turbo and the gaskets. 538 00:28:35.599 --> 00:28:39.559 Okay, because it was done improperly. Okay. Now did you 539 00:28:39.599 --> 00:28:43.079 have that verified? Because I wouldn't necessarily believe the dealer either. 540 00:28:45.079 --> 00:28:47.839 So who would we verify that with? 541 00:28:48.039 --> 00:28:49.720 Okay, hold on, I'm going to come back to you 542 00:28:49.759 --> 00:28:52.000 and give you some You didn't have anything done yet, 543 00:28:52.039 --> 00:28:54.880 is that right? 544 00:28:55.960 --> 00:28:56.480 Is that right? 545 00:28:56.599 --> 00:28:59.359 Okay? I'll tell you what. Just wait wait, I'll come 546 00:28:59.359 --> 00:29:02.559 back and I'll give you some some solid information that 547 00:29:02.599 --> 00:29:04.079 you need to do, and then we'll see what we 548 00:29:04.160 --> 00:29:04.480 can do. 549 00:29:04.720 --> 00:29:07.759 Three o three seven to one three eight two five five. 550 00:29:12.119 --> 00:29:15.400 Go with a sure thing Denver's best roofer Excel Roofing 551 00:29:15.480 --> 00:29:16.079 dot com. 552 00:29:16.119 --> 00:29:18.119 You don't pay a cent until you're content. 553 00:29:21.519 --> 00:29:24.720 Time for an insurance check up free no obligation comparison 554 00:29:24.839 --> 00:29:28.400 call Compass Insurance paying too much your coverage at dozens 555 00:29:28.400 --> 00:29:31.119 of insurance companies find out now three all three seven 556 00:29:31.240 --> 00:29:34.039 seven to one help. You'll think you're his only customer 557 00:29:34.079 --> 00:29:36.319 when you choose Frank durand the real estate Man dot 558 00:29:36.359 --> 00:29:39.720 com to list your home with Remax Alliance three oh 559 00:29:39.720 --> 00:29:45.920 three nine two zero sixteen twenty two. Hi Tom Martino 560 00:29:45.960 --> 00:29:47.880 here three oh three seven one three talk. By the way, 561 00:29:47.880 --> 00:29:50.720 Plumbline just told me, you know, during this season if 562 00:29:50.759 --> 00:29:52.960 you do need UH and we'll come back and talk 563 00:29:52.960 --> 00:29:55.839 about the changes in the laws and all the efficiencies. 564 00:29:56.240 --> 00:29:58.359 But and then whether you should repair replace. But if 565 00:29:58.359 --> 00:30:01.400 you do replace HVAC system or now with Homeline they're 566 00:30:01.400 --> 00:30:04.599 doing you replace that system, you pay only for the 567 00:30:04.599 --> 00:30:07.319 AC and the furnace is free. And it's by the way, 568 00:30:07.319 --> 00:30:10.079 that's a real deal and we'll talk about that. That's 569 00:30:10.160 --> 00:30:13.440 plumb Line Services dot Com. Now Pauline has an issue 570 00:30:13.440 --> 00:30:18.400 with her Nissan Juke, and somebody mentioned to me on 571 00:30:18.480 --> 00:30:21.359 YouTube one of my morons, you know, having a car 572 00:30:21.519 --> 00:30:26.680 checked out gives zero protection. Well, no one's talking about protection, 573 00:30:26.799 --> 00:30:31.559 but it certainly gives you valuable information. So you know, 574 00:30:32.400 --> 00:30:40.240 of course it helps, meaning that it will give you 575 00:30:40.759 --> 00:30:45.240 all kinds of problems. Kevin Caulkin, you do pre buy inspections. 576 00:30:45.480 --> 00:30:48.200 Tell me how many times you found stuff that would 577 00:30:48.200 --> 00:30:49.680 have been a nightmare for the owner. 578 00:30:50.839 --> 00:30:54.480 I would say probably thirty forty percent of the inspections 579 00:30:54.519 --> 00:30:56.599 we do come up with something somewhat major. 580 00:30:57.200 --> 00:31:00.400 Yeah, and they're pretty damn happy you did. I mean, now, 581 00:31:00.440 --> 00:31:06.119 to me, that's protection. Yes, Okay, Now with Pauline. Pauline 582 00:31:06.160 --> 00:31:09.319 said she bought a car. They told her, look, it's 583 00:31:09.359 --> 00:31:12.720 a Juke, a Nissan Juke twenty fourteen, that the turbo 584 00:31:12.880 --> 00:31:18.039 was replaced and you might see some residual oil smoking. 585 00:31:18.119 --> 00:31:20.759 It was smoking. After a month and a half, they 586 00:31:20.759 --> 00:31:22.680 took it to the They took it to a Nissan 587 00:31:22.759 --> 00:31:25.519 dealer who said it was done improperly. It's going to 588 00:31:25.599 --> 00:31:27.599 cost four grand to fix. By the way, would a 589 00:31:27.680 --> 00:31:28.839 turbo cost that much? 590 00:31:30.079 --> 00:31:31.880 Yeah, they can, depending on what they want to do 591 00:31:31.920 --> 00:31:34.240 along with it, if the inter cooler and other things 592 00:31:34.279 --> 00:31:35.200 need to be replashed. 593 00:31:35.240 --> 00:31:38.960 Now I want to get her an independent opinion, I 594 00:31:39.039 --> 00:31:39.319 really do. 595 00:31:39.680 --> 00:31:45.160 Look, yeah, Pauline, where are you located in general. 596 00:31:46.839 --> 00:31:49.160 In the Westminster area? 597 00:31:49.359 --> 00:31:49.559 Oh? 598 00:31:49.640 --> 00:31:57.079 Perfect, Kevin is on Colfax west of Wadsworth. Okay, he'll 599 00:31:57.079 --> 00:31:59.440 take a free look first and let you know what 600 00:31:59.480 --> 00:32:01.920 he thinks. But then if he has to do diagnostics, 601 00:32:01.960 --> 00:32:03.319 you can talk to him about it. But it's going 602 00:32:03.359 --> 00:32:05.640 to be well worth it. I promise you. You need 603 00:32:05.680 --> 00:32:11.359 to know what you're facing and uh, you can trust him. 604 00:32:11.440 --> 00:32:15.200 So therefore, if he says, yeah, this needs to be 605 00:32:15.240 --> 00:32:17.000 replaced where it wasn't done, right, we go back to 606 00:32:17.039 --> 00:32:21.799 the first guy. But let's get information first, okay, And 607 00:32:22.880 --> 00:32:25.559 he's at and just just reference the show. 608 00:32:25.359 --> 00:32:27.240 And the Nissan juke. 609 00:32:27.319 --> 00:32:30.519 Pauline, it's four five, it's three oh three, four five 610 00:32:30.599 --> 00:32:32.119 five seventy two forty. 611 00:32:31.880 --> 00:32:37.599 Two seventy two yep four five seventy two forty two 612 00:32:37.599 --> 00:32:39.039 shared in autotech dot com. 613 00:32:39.559 --> 00:32:42.559 So thank you, Pauline. So so just call us back 614 00:32:42.559 --> 00:32:45.079 though we're Gonna and Katchina. Make sure you have our information. 615 00:32:45.200 --> 00:32:50.680 So Kevin on a turbo, if it's done wrong, can 616 00:32:50.720 --> 00:32:52.240 it ruin the engine driving around? 617 00:32:53.279 --> 00:32:53.440 Well? 618 00:32:53.519 --> 00:32:55.839 Yeah, depending on what they do, because it uses the 619 00:32:55.839 --> 00:32:58.839 same lubricating oil lubricate the turboth as the engine. So 620 00:32:58.880 --> 00:33:01.720 if you create a leak or block and oil passages, 621 00:33:01.759 --> 00:33:03.759 I've seen a block and you can Yeah, you can 622 00:33:03.799 --> 00:33:04.799 do a lot of damage. 623 00:33:05.920 --> 00:33:10.279 Okay, so this is a have you heard anything particular 624 00:33:10.319 --> 00:33:11.759 about the juke? 625 00:33:13.160 --> 00:33:13.519 Really? 626 00:33:13.559 --> 00:33:17.359 I mean it's a standard Nissan, you know platform. I'm 627 00:33:17.359 --> 00:33:19.240 trying to figure out what they could have done wrong 628 00:33:19.440 --> 00:33:21.640 to hurt the turbo. But you know, we'll get a look, 629 00:33:21.640 --> 00:33:22.559 we'll figure it out, all right. 630 00:33:22.559 --> 00:33:24.519 Thank good and i'd like to know we'll have you back. 631 00:33:24.519 --> 00:33:26.640 Thank you very much. Shar At and Auto tech dot Com. 632 00:33:26.960 --> 00:33:31.920 Bob Logan, you say refrigerants are changing the first of 633 00:33:31.920 --> 00:33:33.960 the year. What does what does that mean? 634 00:33:34.000 --> 00:33:34.200 Sir? 635 00:33:34.799 --> 00:33:40.640 They are so every several years refrigerants are upgraded and 636 00:33:40.680 --> 00:33:42.599 they're moving to what's called an R thirty two. 637 00:33:43.319 --> 00:33:45.240 There's been several changes over lest. 638 00:33:45.079 --> 00:33:47.480 Yeah, but I thought that was done years ago, right? 639 00:33:47.519 --> 00:33:49.279 Do they getting different ones? 640 00:33:49.440 --> 00:33:51.599 It was they went from R twenty two. Now we 641 00:33:51.640 --> 00:33:53.880 currently use R four to ten, and we're going to 642 00:33:53.920 --> 00:33:55.960 an R thirty two when. 643 00:33:55.799 --> 00:33:57.240 That's and they're less polluting. 644 00:33:57.319 --> 00:34:01.039 Possibly right, it's it's mainly meant for the to the environment. 645 00:34:01.079 --> 00:34:03.519 But when that happens, all the equipment prices are going 646 00:34:03.559 --> 00:34:06.359 to jump significantly twenty five thirty percent. 647 00:34:06.400 --> 00:34:09.320 Now the old ones, can they be retrofitted. 648 00:34:09.880 --> 00:34:11.800 Well, you wouldn't have to retrofit them. You still you 649 00:34:11.800 --> 00:34:12.360 can still. 650 00:34:12.159 --> 00:34:15.760 Get refrotate, so you still have the overtime that phase 651 00:34:15.800 --> 00:34:17.519 out and get more more coming maintain. 652 00:34:17.800 --> 00:34:21.079 Go with a sure thing Denver's Best roofer Excel Roofing 653 00:34:21.159 --> 00:34:21.760 dot com. 654 00:34:21.800 --> 00:34:23.840 You don't pay a cent until you're content. 655 00:34:27.199 --> 00:34:30.360 Time for an insurance check up free no obligation comparison 656 00:34:30.519 --> 00:34:34.079 call Compass Insurance paying too much your coverage at dozens 657 00:34:34.079 --> 00:34:36.800 of insurance companies find out now three o three seven 658 00:34:36.840 --> 00:34:39.159 to seven to one help. You'll think you're his only 659 00:34:39.280 --> 00:34:41.719 customer when you choose Frank durand the real estate Man 660 00:34:41.760 --> 00:34:45.159 dot com to list your home with Remax Alliance three 661 00:34:45.239 --> 00:34:56.679 oh three nine two zero sixteen twenty two. 662 00:34:55.159 --> 00:34:55.440 News. 663 00:34:57.400 --> 00:34:58.280 So you don't have. 664 00:35:00.440 --> 00:35:02.880 Come running just as fast as you can. 665 00:35:04.159 --> 00:35:06.760 Shooter's gonna help coming man. 666 00:35:07.599 --> 00:35:09.760 This is the Troubleshooter Show. 667 00:35:10.400 --> 00:35:14.440 No Tom Martino, Hey Tom Martino Here three oh three 668 00:35:14.519 --> 00:35:16.440 seven one three talk is the number or three oh 669 00:35:16.519 --> 00:35:19.440 three Martino three oh three six two seven eight four 670 00:35:19.559 --> 00:35:21.480 six six. Welcome to the show, the only show of 671 00:35:21.480 --> 00:35:25.880 it's kind anywhere. Solving problems, answering questions, taking appoints, making 672 00:35:25.880 --> 00:35:28.519 your life a little easier. And one of the things 673 00:35:28.519 --> 00:35:31.280 that just keeps coming up time and time again is 674 00:35:31.280 --> 00:35:34.440 getting your car checked out. Getting it checked out before 675 00:35:34.480 --> 00:35:37.079 you buy it. You can find a lot of problems 676 00:35:37.119 --> 00:35:40.400 before you buy it. Not everything's not perfect, but it's 677 00:35:40.440 --> 00:35:44.639 better than nothing. And uh again, we had a call 678 00:35:44.719 --> 00:35:49.039 last hour and this is where a dealer, though did disclose. 679 00:35:49.119 --> 00:35:51.199 They did the turbo, gave her the paperwork and it 680 00:35:51.239 --> 00:35:54.000 was leaking. And now they say it was a dealer 681 00:35:54.039 --> 00:35:56.559 says it was done all wrong. Has to be redone. 682 00:35:56.559 --> 00:35:58.159 It's gonna be four grand. She would have found that 683 00:35:58.239 --> 00:36:00.199 out had she had the car checked out. For if 684 00:36:00.199 --> 00:36:02.519 it's true, we're going to find out. We're going to 685 00:36:02.559 --> 00:36:05.000 have it checked again. So we provide all kinds of 686 00:36:05.039 --> 00:36:07.679 services to people. We have independent experts that can help you. 687 00:36:08.000 --> 00:36:10.559 We have deputies that can work on problems, and we 688 00:36:10.639 --> 00:36:13.239 have all kinds of other things that we do for you. 689 00:36:13.760 --> 00:36:16.079 And I'm going to go to the studio now where 690 00:36:16.159 --> 00:36:20.960 here we have Bob Logan with us from Plumbline Services. 691 00:36:21.280 --> 00:36:24.920 We were talking about cars, when to invest money in 692 00:36:25.000 --> 00:36:27.920 them and when to replace them. You can replay it 693 00:36:27.960 --> 00:36:31.519 if you guys listening, either on the iHeart radio app. 694 00:36:31.559 --> 00:36:33.280 You can do that first hour. 695 00:36:34.239 --> 00:36:38.360 And it was about seventeen minutes I think past the hour, 696 00:36:38.920 --> 00:36:41.360 you can do that, or you can go on YouTube 697 00:36:41.719 --> 00:36:45.000 and check out the podcast. Now I want to switch 698 00:36:45.079 --> 00:36:49.199 that to HVAC because a lot of people ask us that, Tom. 699 00:36:49.239 --> 00:36:52.199 They said, the blower motors man, don't bother replacing the 700 00:36:52.199 --> 00:36:56.920 blower motor, now, Bob, just a job like that, arrange 701 00:36:56.920 --> 00:37:00.440 for a blower motor. I'm thinking six hundred. I don't know, Bob, 702 00:37:00.480 --> 00:37:00.719 what do you? 703 00:37:00.760 --> 00:37:02.960 What is typically? You're around a thousand or better? 704 00:37:03.559 --> 00:37:09.480 Really, my goodness, gracious, everything is every Probably the motor 705 00:37:09.519 --> 00:37:10.280 itself is. 706 00:37:10.239 --> 00:37:15.559 Probably every wholesale six hundred. Who knows? Okay, so okay, 707 00:37:15.719 --> 00:37:16.679 a thousand or better. 708 00:37:17.400 --> 00:37:22.079 Let's talk about what other things are even serviceable anymore? 709 00:37:22.119 --> 00:37:26.639 On a furnace, what is actually serviceable really serviceable. 710 00:37:26.280 --> 00:37:27.760 Capacitors, igniters. 711 00:37:28.159 --> 00:37:31.400 You know a lot of the valves, gas valves, Yeah, 712 00:37:31.440 --> 00:37:33.719 I mean all that, all that stuff. Almost not burners though, right, 713 00:37:33.880 --> 00:37:37.639 or almost everything is serviceable, including a heat exchanger. 714 00:37:37.679 --> 00:37:40.920 Now, now, when a heat heat exchange is a crack in. 715 00:37:40.920 --> 00:37:44.360 It, it has the potential to leak carbon monoxide. That's 716 00:37:44.360 --> 00:37:45.880 one thing we're always looking for. 717 00:37:46.400 --> 00:37:49.360 And you can literally take that cabinet apart and put 718 00:37:49.400 --> 00:37:50.159 in a new heat. 719 00:37:49.960 --> 00:37:51.599 Exchan put in a new heat exchanger. 720 00:37:51.719 --> 00:37:55.239 Yes, but but typically the cost to do something like 721 00:37:55.280 --> 00:37:58.960 that doesn't make sense in almost any scenario because you're 722 00:37:58.960 --> 00:38:00.960 better off just replacing the furnace. 723 00:38:01.880 --> 00:38:04.280 And in a newer one. That's probably warrantied anyway, isn't it. 724 00:38:04.320 --> 00:38:06.119 Oh Yeah, just like a car you get you get 725 00:38:06.880 --> 00:38:09.920 tenure in or in some cases, like. 726 00:38:09.800 --> 00:38:12.559 With a carrier, what is the heat exchanger warranted for 727 00:38:12.599 --> 00:38:13.840 with a new carrier right now? 728 00:38:13.920 --> 00:38:15.320 Twenty year on the heat exchanger. 729 00:38:15.599 --> 00:38:17.199 Now is that labor to uh? 730 00:38:17.360 --> 00:38:22.360 No, So, depending on the on the system you get, 731 00:38:22.400 --> 00:38:24.199 you'll typically get a one to five year on the 732 00:38:24.239 --> 00:38:29.320 labor side, tenure on the on the furnace itself. 733 00:38:29.000 --> 00:38:31.760 And then twenty year on the heat exchanger. So that's 734 00:38:32.199 --> 00:38:33.000 again depending on. 735 00:38:32.920 --> 00:38:35.400 How there's a lot of labor in a heat exchanger, right, 736 00:38:35.480 --> 00:38:37.599 oh yeah, yeah, again, if you were, if you were 737 00:38:38.000 --> 00:38:41.440 changing out the heat exchanger in an older furnace, almost 738 00:38:41.559 --> 00:38:44.320 almost exclusively, we tell you're much better off just going ahead. 739 00:38:44.639 --> 00:38:47.480 So let's talk about then, can you if you did that, 740 00:38:47.519 --> 00:38:50.119 then let's say you had a twelve or thirteen or 741 00:38:50.119 --> 00:38:53.400 fifteen year carrier that has a twenty year warranty on 742 00:38:53.440 --> 00:38:55.920 the heat exchanger, can you apply the money for the 743 00:38:55.960 --> 00:38:59.239 heat exchanger to a new furnace? I mean, in other words, 744 00:38:59.239 --> 00:39:01.239 if you don't have it, you don't take advantage of 745 00:39:01.280 --> 00:39:01.800 the warranty. 746 00:39:02.239 --> 00:39:03.599 Yeah, typically you don't. 747 00:39:03.639 --> 00:39:06.239 I mean it's just like just like an automobile, you 748 00:39:06.239 --> 00:39:07.639 know if yeah. 749 00:39:08.559 --> 00:39:12.039 So parts with no labor warranties, I mean truly in 750 00:39:12.079 --> 00:39:14.400 the furnace world, when does that ever help? 751 00:39:15.440 --> 00:39:16.079 Say that again? 752 00:39:16.239 --> 00:39:19.039 When do Okay, in the furnace world, not just plumb 753 00:39:19.079 --> 00:39:23.039 Line's world, but the whole furnace world, you have mostly 754 00:39:23.159 --> 00:39:28.039 parts guaranteed, right labor, you guys have your own form 755 00:39:28.079 --> 00:39:30.679 of labor warranty. I don't want to talk about that now, 756 00:39:30.679 --> 00:39:34.159 but you do have warranty on some labor, but let's 757 00:39:34.159 --> 00:39:37.599 just talk about the typical industry. If you don't have 758 00:39:37.719 --> 00:39:40.840 labor warranties. Folks, listen to this. If you have a 759 00:39:40.840 --> 00:39:43.480 furnace and they say you got a parts warranty and 760 00:39:43.559 --> 00:39:46.599 it's like ten or fifteen years, Okay, in fifteen years, 761 00:39:47.000 --> 00:39:49.639 if that heating changer goes out, big deal of as 762 00:39:49.639 --> 00:39:51.960 a twenty year warranty, you're not going to have it replaced. 763 00:39:51.960 --> 00:39:54.880 It's too expensive, right, right, because the labor side of it. Okay, 764 00:39:54.920 --> 00:39:58.119 So you and this isn't just our industry. This is 765 00:39:58.159 --> 00:39:59.519 a lot of industries. 766 00:39:59.079 --> 00:39:59.880 That are similar to this. 767 00:40:00.360 --> 00:40:00.639 Yeah. 768 00:40:00.679 --> 00:40:04.599 But what we do, tom and to keep from over 769 00:40:04.639 --> 00:40:07.920 complicating everything. Anytime we go to your home and we 770 00:40:08.039 --> 00:40:12.760 service your furnace, we will give you options of a 771 00:40:12.840 --> 00:40:17.280 repair and if it makes sense, options for replacement, especially 772 00:40:17.360 --> 00:40:19.960 with an older system. Ten I get twell fifteen years old, 773 00:40:20.400 --> 00:40:22.480 and we'll walk through the math like you did with 774 00:40:22.519 --> 00:40:25.159 the car. Say, okay, you're currently paying this on your 775 00:40:25.239 --> 00:40:27.480 utility bill, or you're going to save on your utility bills. 776 00:40:27.599 --> 00:40:29.679 It's going to cost you this much to repair it. 777 00:40:30.039 --> 00:40:31.559 This is going to be your monthly payment on a 778 00:40:31.599 --> 00:40:34.519 new furnace, or you can pay cash for it, and 779 00:40:35.280 --> 00:40:38.159 we just go through all the different scenarios with the homeowner. 780 00:40:38.440 --> 00:40:42.760 And just like an automobile, there's budget cars and there's 781 00:40:42.840 --> 00:40:43.599 luxury cars. 782 00:40:43.840 --> 00:40:46.119 Furnace and air conditioning systems are the same thing. 783 00:40:46.239 --> 00:40:47.079 But let's say you have it. 784 00:40:47.400 --> 00:40:49.480 You're simply heat and cools. You can get one that 785 00:40:50.239 --> 00:40:51.519 communicates and. 786 00:40:51.559 --> 00:40:55.920 No, I get it. So then when is it good 787 00:40:55.960 --> 00:40:59.119 to have a parts warranty beyond ten years? I mean 788 00:40:59.159 --> 00:41:02.800 when would you ever use I mean for anything? Tell 789 00:41:02.840 --> 00:41:05.559 me the parts that would be worth replacing under warranty, 790 00:41:05.960 --> 00:41:09.360 like with the warranty. I mean, well, like a blower motor. 791 00:41:09.400 --> 00:41:10.239 Do they have warranties? 792 00:41:10.320 --> 00:41:12.280 Yeah, blower motor would have a warranty. 793 00:41:11.960 --> 00:41:14.199 And that would be worth it because there's not terrible 794 00:41:14.280 --> 00:41:18.119 amount of labor with that, right, right exactly? Okay, what else? 795 00:41:18.239 --> 00:41:21.719 So I'll gas almost anything except the heat but the 796 00:41:21.760 --> 00:41:22.400 heat exchange. 797 00:41:22.440 --> 00:41:26.079 Okay, So warranties do count for almost anything on a 798 00:41:26.119 --> 00:41:30.880 furnace because the parts are expensive and the labor is 799 00:41:31.000 --> 00:41:34.679 not that prohibitive. But with a heat exchanger, the labor 800 00:41:34.719 --> 00:41:35.880 becomes prohibitive. 801 00:41:36.119 --> 00:41:37.800 I mean you're almost rebuilding the entire st. 802 00:41:37.920 --> 00:41:40.800 Of course you are. You're taking it the whole thing apart, right, Okay. So, 803 00:41:40.920 --> 00:41:45.280 now when it comes to the age of a furnace 804 00:41:45.639 --> 00:41:51.239 and money spent, when, like, let's take is a thousand 805 00:41:51.320 --> 00:41:54.199 dollars repair unusual on a furnace for a major. 806 00:41:53.920 --> 00:41:55.880 Repair, not at all unusual? 807 00:41:56.039 --> 00:41:56.159 No? 808 00:41:56.480 --> 00:41:59.000 Okay? Would it be two thousand? And then what's closer 809 00:41:59.039 --> 00:42:02.000 to a normal average repair? I'm not talking about just 810 00:42:02.039 --> 00:42:05.000 a minor stuff like a a thermal coupler. 811 00:42:04.719 --> 00:42:06.519 Say say a thousand and fifteen hundred dollars. 812 00:42:06.599 --> 00:42:09.400 Okay, So on a fifteen hundred dollars repair, then when 813 00:42:10.360 --> 00:42:16.519 to me fifteen hundred versus new systems bob are twelve 814 00:42:16.559 --> 00:42:20.440 to twenty or more or more? Oh my god? 815 00:42:20.880 --> 00:42:24.000 Okay, Well, and again they're gonna go by twenty thirty 816 00:42:24.039 --> 00:42:24.880 percent January. 817 00:42:24.920 --> 00:42:28.440 Yeah, but twelve hundred to fifteen hundred bucks, even fifteen 818 00:42:28.519 --> 00:42:33.079 hundred compared to fifteen thousand, that to me it's worth 819 00:42:33.119 --> 00:42:34.880 doing a repair. When would you not do that? 820 00:42:35.039 --> 00:42:38.000 Well, there's a lot more to take into consideration, okay 821 00:42:38.000 --> 00:42:40.199 too as far, and probably the same thing with a car, 822 00:42:40.280 --> 00:42:43.360 because there's safety. You know, a newer car has better 823 00:42:43.360 --> 00:42:46.840 technology for safety. Yeah, furnas the same thing. So, so 824 00:42:46.920 --> 00:42:49.639 these are the conversations we have with our clients. 825 00:42:49.679 --> 00:42:50.639 What is important to you? 826 00:42:50.800 --> 00:42:53.159 Is saving the environment and having a lower impact on 827 00:42:53.199 --> 00:42:55.920 the environment important to you? Is it saving on your utilities? 828 00:42:56.679 --> 00:42:57.960 Do you wake up every time your fine? 829 00:42:58.000 --> 00:43:00.360 I don't think anyone cares about the environment. I mean 830 00:43:00.400 --> 00:43:02.679 when it comes right down the house. 831 00:43:03.320 --> 00:43:05.559 Do you want to say when utilities? Does your furnace 832 00:43:05.599 --> 00:43:07.360 wake you up every time it kicks on at night? 833 00:43:08.199 --> 00:43:11.480 The older furnaces are very loud, the newer ones are quiet. 834 00:43:12.440 --> 00:43:14.480 They well, yeah, I mean you have hot and cold 835 00:43:14.519 --> 00:43:15.320 spots in the house. 836 00:43:16.400 --> 00:43:18.440 A newer furnace save you that much money on a 837 00:43:18.440 --> 00:43:19.000 monthly bill. 838 00:43:20.079 --> 00:43:23.000 In Colorado, it's difficult just because we don't have a 839 00:43:23.119 --> 00:43:24.400 long cooling season. 840 00:43:25.000 --> 00:43:25.119 Uh. 841 00:43:25.920 --> 00:43:30.639 Some places like Phoenix or or you know, Atlanta, Yes, 842 00:43:30.840 --> 00:43:35.079 utilities can almost offset the payment in some regards, where 843 00:43:35.400 --> 00:43:37.480 in Colorado like our you know, we have more of 844 00:43:37.519 --> 00:43:40.559 a cooling or a heating season, and our gas prices 845 00:43:40.559 --> 00:43:41.599 are so inexpensive. 846 00:43:42.440 --> 00:43:45.280 So will you save money? You'll absolutely save money. 847 00:43:45.039 --> 00:43:47.719 But it may not pay back as quickly as somewhere else. 848 00:43:47.800 --> 00:43:49.039 Correct, that's exactly right. 849 00:43:49.280 --> 00:43:54.519 And uh, and you know heat pumps use use electricity 850 00:43:54.639 --> 00:43:58.159 rather than the gas, and yeah, and uh, you know 851 00:43:58.400 --> 00:43:59.960 those are becoming more and more popular. 852 00:44:00.280 --> 00:44:02.480 So and here's another thing I tell people. If you're 853 00:44:02.519 --> 00:44:06.639 going to do a solar system, you get your hvac. 854 00:44:06.880 --> 00:44:09.760 If your HVAC system is ten years or old er, 855 00:44:09.840 --> 00:44:12.280 get it replaced because you'll get a tax credit on 856 00:44:12.320 --> 00:44:15.719 the whole amount if it's bundled together. Yep, that's correct, 857 00:44:16.119 --> 00:44:18.719 and you'll never do a better deal than that. Now 858 00:44:19.000 --> 00:44:24.199 here's something I want to know. How long if I 859 00:44:24.239 --> 00:44:27.000 put in a really good system right now? You guys 860 00:44:27.000 --> 00:44:30.880 do carrier and a bunch of other how long will 861 00:44:30.920 --> 00:44:34.119 it take? Oh, I just lost my picture because I've 862 00:44:34.159 --> 00:44:37.320 been messing with my camera. Sorry, guys, I'll redo that. 863 00:44:38.320 --> 00:44:44.639 How long does it take to how long will it last? 864 00:44:44.719 --> 00:44:47.280 Is what I'm asking You know, if it's well, if 865 00:44:47.320 --> 00:44:52.079 it's maintained, you know, it should last twenty years. But 866 00:44:52.320 --> 00:44:54.719 unlike a car where people take take it in for 867 00:44:54.840 --> 00:44:57.679 normal oil changes, tire rotations, and they do the service 868 00:44:57.679 --> 00:45:01.199 serge supposed to nobody all almost nobody, i should say, 869 00:45:01.400 --> 00:45:04.239 does that with furnace and air conditioning systems, and so 870 00:45:04.480 --> 00:45:06.519 most of them aren't maintained the way they should. So 871 00:45:07.440 --> 00:45:11.119 that's why they're failing in ten years. Okay, but if 872 00:45:11.119 --> 00:45:15.199 it's maintained every single year by a licensed professional, you 873 00:45:15.239 --> 00:45:17.880 should get fifteen or twenty years out of it, all right. 874 00:45:17.920 --> 00:45:20.440 Three o three seven one three eight two five five. 875 00:45:20.519 --> 00:45:23.199 By the way, people, I know my YouTube pictures doubt 876 00:45:23.480 --> 00:45:27.119 I'm rebooting that, so that'll be on and we have. 877 00:45:27.119 --> 00:45:28.800 More coming up on the Troubleshooter show. 878 00:45:29.079 --> 00:45:31.559 By the way, renew Home Innovations will do a beautiful 879 00:45:31.639 --> 00:45:35.079 shower conversion for you with stone like walls with no 880 00:45:35.280 --> 00:45:39.280 maintenance whatsoever, glass panels that curve and well when I 881 00:45:39.280 --> 00:45:40.840 say care of that, you go around a corner. You 882 00:45:40.840 --> 00:45:44.320 don't need doors anymore, no thresholds to stumble over. You 883 00:45:44.360 --> 00:45:47.280 can use walkers or wheelchairs if you're older. They can 884 00:45:47.760 --> 00:45:50.679 completely customize it in two or three days. 885 00:45:50.679 --> 00:45:51.239 They can do this. 886 00:45:51.400 --> 00:45:54.480 Seventy two months to pay with no interest. It's unbelievable. 887 00:45:54.760 --> 00:45:57.239 Renew Home Innovations dot com three oh three nine zero 888 00:45:57.280 --> 00:46:05.880 four two thousand. Go with a sure thing Denver's best 889 00:46:05.960 --> 00:46:08.840 roofer Excel Roofing dot com. You don't pay a cent 890 00:46:09.039 --> 00:46:15.079 until you're content. Time for an insurance check. Up free 891 00:46:15.159 --> 00:46:19.199 no obligation comparison call Compass Insurance paying too much your 892 00:46:19.239 --> 00:46:22.239 coverage at dozens of insurance companies find out now three 893 00:46:22.239 --> 00:46:24.559 all three seven to seven to one. Help. You'll think 894 00:46:24.559 --> 00:46:27.119 you're his only customer when you choose Frank durand the 895 00:46:27.199 --> 00:46:29.840 real estate man dot com to list your home with 896 00:46:29.960 --> 00:46:33.519 Remax Alliance three oh three nine two zero sixteen twenty two. 897 00:46:38.679 --> 00:46:41.519 Hi Tom Martino here three O three seven one three 898 00:46:41.599 --> 00:46:45.440 talk seven one three eight two five five. 899 00:46:45.960 --> 00:46:47.639 What's going on in your life? 900 00:46:47.639 --> 00:46:49.880 Okay? I want to ask a question. I hope people 901 00:46:50.760 --> 00:46:52.800 will chime in and be honest about this. 902 00:46:53.280 --> 00:46:53.519 Now. 903 00:46:54.400 --> 00:46:57.000 A lot of people, of course, and I don't blame them. 904 00:46:57.239 --> 00:47:01.239 They're sick and tired of political pontificating. And you know 905 00:47:01.480 --> 00:47:05.039 the likes of everybody from Taylor Swift to Robert de 906 00:47:05.119 --> 00:47:07.159 Niro telling you who to vote for and they get 907 00:47:07.199 --> 00:47:12.360 crazy about it, and Hulk Hogan and anybody. Okay, I'm 908 00:47:12.360 --> 00:47:13.760 not here to tell you who to vote for, how 909 00:47:13.800 --> 00:47:16.719 to vote, why to vote. I'm just here to ask 910 00:47:16.719 --> 00:47:20.960 a question, and I'm serious about this. I want to 911 00:47:21.000 --> 00:47:26.639 know if you know a company or a person in 912 00:47:26.679 --> 00:47:32.440 a company is a staunch conservative or a staunch progressive 913 00:47:34.119 --> 00:47:38.480 and they feel really strongly about their conservative beliefs and 914 00:47:38.559 --> 00:47:41.960 their conservative politics. What that looks like, I don't know. 915 00:47:42.079 --> 00:47:44.239 That's see. That's the thing. I'm not going to define 916 00:47:44.280 --> 00:47:48.039 that for you, but what you have learned or come 917 00:47:48.119 --> 00:47:50.840 to learn that stands for Again, I think a lot 918 00:47:50.880 --> 00:47:53.639 of it's inaccurate. I think a lot of it's exaggerated. 919 00:47:54.519 --> 00:47:58.239 But my question to you is very simple, and I'm 920 00:47:58.239 --> 00:47:59.199 doing some research here. 921 00:47:59.239 --> 00:48:03.800 I really want to know if you have someone in the. 922 00:48:04.199 --> 00:48:14.239 Car business, a mechanic, HVAC, plumbing, cooling, electrical drains, investment advising, 923 00:48:15.559 --> 00:48:20.320 you have someone in uh carpeting, floor covering, you have 924 00:48:20.440 --> 00:48:25.199 someone anyone, and you know they are either one way 925 00:48:25.280 --> 00:48:28.440 or the other. They are very strict in their political beliefs. 926 00:48:28.679 --> 00:48:31.960 Not in their business. I'm talking about in their political beliefs. 927 00:48:32.159 --> 00:48:38.000 Would that influence you on where to do business? Would 928 00:48:38.039 --> 00:48:43.079 you stop doing business with them? I really want to 929 00:48:43.119 --> 00:48:45.800 know that, and YouTube more ons. You can chime in. 930 00:48:45.880 --> 00:48:47.599 I don't know how to do a poll, damn it, 931 00:48:47.960 --> 00:48:50.440 but you can chime in. I want to know if 932 00:48:50.440 --> 00:48:53.840 it would matter to you. Does it matter to you 933 00:48:54.719 --> 00:48:59.760 if a business is conservative? Now I don't mean the 934 00:49:00.039 --> 00:49:02.320 shouldn't say the business or like the people behind it, 935 00:49:02.440 --> 00:49:08.480 the owners, the principles if they're very conservative, we're very progressive, 936 00:49:09.519 --> 00:49:12.800 would have mattered to you. Let me know. Now I'm 937 00:49:12.800 --> 00:49:14.239 going to go to the phones and help people out. 938 00:49:14.800 --> 00:49:18.079 Pamela has an issue with an apartment. Pamela, Welcome to 939 00:49:18.119 --> 00:49:22.480 the show. I'm Tom Martinez. What's going on, Pamela? Hi, Hi, 940 00:49:22.920 --> 00:49:23.280 hi pa. 941 00:49:24.639 --> 00:49:27.280 You had helped me before the partment that I'm in, 942 00:49:27.400 --> 00:49:30.320 haad of young driver had jokes in my bedroom windows. 943 00:49:30.880 --> 00:49:35.400 Oh my god, I remember that well in a sign buildings. 944 00:49:35.440 --> 00:49:38.760 And now it's like the Venezuelans are here and I'm 945 00:49:38.800 --> 00:49:39.840 sixty two years old. 946 00:49:39.840 --> 00:49:41.679 This now, wait a minute, Wait a minute. Now, when 947 00:49:41.719 --> 00:49:45.159 you said hold on you you rent an apartment, and 948 00:49:45.199 --> 00:49:48.280 you say the Venezuelans are here, you don't mean like 949 00:49:48.599 --> 00:49:51.639 we've heard about them taking over and all that, right. 950 00:49:51.960 --> 00:49:56.159 No, it's just that they party all night. They're out 951 00:49:56.199 --> 00:49:59.519 there every night acting up. And I'm sixty two and 952 00:49:59.599 --> 00:50:02.280 I'm s and go by myself and I'm just able. 953 00:50:02.719 --> 00:50:08.079 How do you know they're Venezuelans because I talked to them, okay, 954 00:50:08.599 --> 00:50:12.119 and they they they lived there and they're partying all 955 00:50:12.199 --> 00:50:14.039 night every. 956 00:50:13.920 --> 00:50:18.639 Night, and the I mean, our security is not doing anything, 957 00:50:19.440 --> 00:50:23.199 the office is not doing anything. And so I put 958 00:50:23.280 --> 00:50:26.920 in to move into some new apartments called the Mosaic Community, 959 00:50:28.239 --> 00:50:30.679 and they told me that I had the apartment. 960 00:50:31.679 --> 00:50:35.480 This was Now let me ask you some Pamela. When 961 00:50:35.519 --> 00:50:37.760 you say you applied for a new community, are you 962 00:50:37.840 --> 00:50:39.840 on section eight or any other kind of housing? 963 00:50:40.840 --> 00:50:43.159 Yes, I'm on housing, okay. 964 00:50:43.440 --> 00:50:45.599 And you wanted to move from where you are to 965 00:50:45.679 --> 00:50:46.559 somewhere else. 966 00:50:47.480 --> 00:50:52.440 Yes, So I put in, I put in for apartment 967 00:50:53.199 --> 00:50:57.440 and they okayd and I'm ready to move and everything. 968 00:50:57.760 --> 00:51:01.880 And then Thursday I him and he tells me, now 969 00:51:01.920 --> 00:51:04.639 I can't move in because of my felony. They knew 970 00:51:04.639 --> 00:51:07.280 I had the felony when I applied with the apartment. 971 00:51:08.000 --> 00:51:09.679 And by the way, is this section eight? 972 00:51:10.000 --> 00:51:10.880 Is this section eight? 973 00:51:11.000 --> 00:51:11.159 Yes? 974 00:51:11.960 --> 00:51:12.159 Yeah? 975 00:51:12.239 --> 00:51:15.239 What kind of felony is it? 976 00:51:15.239 --> 00:51:18.440 It's a DV A domestic violence. 977 00:51:18.559 --> 00:51:20.599 Here's what I want to ask you, Pamela. 978 00:51:20.960 --> 00:51:24.440 Will what about if you're on section eight now and 979 00:51:24.480 --> 00:51:27.880 you applied for another apartment and they turned you down 980 00:51:28.039 --> 00:51:32.960 due to a felony? Are they now going to say what. 981 00:51:34.719 --> 00:51:36.199 They had accepted? 982 00:51:36.559 --> 00:51:36.960 Exception? 983 00:51:37.119 --> 00:51:39.599 No, I know, I know, Pamela that this is what 984 00:51:39.679 --> 00:51:43.760 I'm asking now. I'm asking now that you were turned 985 00:51:43.800 --> 00:51:46.760 down for a new apartment because of a felony. Are 986 00:51:46.800 --> 00:51:49.639 they going to go back and take away your section 987 00:51:49.719 --> 00:51:50.719 eight for the one you're in. 988 00:51:52.320 --> 00:51:55.800 No, they're not, because but I already put in my 989 00:51:55.840 --> 00:51:56.880 thirty day notice. 990 00:51:57.960 --> 00:52:00.320 But if you, if you hadn't put in your thirty 991 00:52:00.400 --> 00:52:03.159 day notice, would they have gone back and taken away 992 00:52:03.199 --> 00:52:04.440 your section eight now. 993 00:52:04.280 --> 00:52:05.679 That they know you have a felony? 994 00:52:07.079 --> 00:52:12.440 No, can you rescind your thirty day notice and stay 995 00:52:12.440 --> 00:52:13.079 where you are? 996 00:52:15.719 --> 00:52:18.159 I can't get in touch with the people in the 997 00:52:18.159 --> 00:52:20.559 office because they're scared to come in the office. Now 998 00:52:21.519 --> 00:52:22.840 and wait a. 999 00:52:22.840 --> 00:52:26.519 Minute, you're telling me that people are afraid to come 1000 00:52:26.519 --> 00:52:32.000 to the office at your apartment complex because of partying Venezuelans. 1001 00:52:33.039 --> 00:52:36.480 No, because they got a threat that they got a 1002 00:52:36.480 --> 00:52:39.760 threat that they was going to kill somebody in the office. 1003 00:52:40.639 --> 00:52:43.119 Who said they were going to kill someone in the office. 1004 00:52:44.360 --> 00:52:49.480 Somebody had called a nonymous lease and tells them that 1005 00:52:49.480 --> 00:52:51.400 they were going to kill the people in the office. 1006 00:52:51.440 --> 00:52:54.079 So now it's hard to even get in touch with 1007 00:52:54.159 --> 00:52:55.559 anybody in the office. 1008 00:52:56.320 --> 00:52:59.639 Where is this apartment complex? Don't give me the exact 1009 00:53:00.199 --> 00:53:02.039 but where is it? 1010 00:53:02.039 --> 00:53:07.159 It's the A Tree apartments in Lesdale. It's it's like Glendale, Dinver. 1011 00:53:10.079 --> 00:53:10.719 It's called a. 1012 00:53:10.719 --> 00:53:14.239 Trim a tree, a t R I. 1013 00:53:14.239 --> 00:53:20.400 I oh, is that on Leedsdale and Forest. 1014 00:53:19.880 --> 00:53:21.760 E A A tree? 1015 00:53:22.280 --> 00:53:23.960 Yeah, I've seen it, a t. 1016 00:53:24.159 --> 00:53:26.320 R I I. 1017 00:53:26.320 --> 00:53:28.440 I don't know how many eyes, but I think it's 1018 00:53:28.880 --> 00:53:29.519 just one. 1019 00:53:29.599 --> 00:53:33.559 Two eyes, two eyes an a Tria apartment and Venezuela 1020 00:53:33.599 --> 00:53:40.400 is there, you know? Okay, so we need to find 1021 00:53:40.480 --> 00:53:41.039 someone in. 1022 00:53:42.280 --> 00:53:43.920 Gary's scared to be in the office. 1023 00:53:45.400 --> 00:53:46.639 Is that Glendale or Denver? 1024 00:53:47.039 --> 00:53:51.079 Do you know that right in that area? Whatever? Hey, guys, 1025 00:53:51.320 --> 00:53:53.119 who in the studio wants to make a quick phone 1026 00:53:53.119 --> 00:53:53.760 call over there? 1027 00:53:54.800 --> 00:53:57.400 I can call over there Tom and talk to him 1028 00:53:57.400 --> 00:53:59.679 and see if we can get this lady an extension 1029 00:54:00.519 --> 00:54:02.719 or it's a fund your thirty day notice. 1030 00:54:03.079 --> 00:54:05.840 Or to rescind it right now until she finds another place. 1031 00:54:05.880 --> 00:54:09.360 But Pamela, are you saying they won't allow you to 1032 00:54:09.559 --> 00:54:13.519 see I'm afraid if we make noise about this felony 1033 00:54:13.880 --> 00:54:15.840 on a new place, they're going to say, well, she 1034 00:54:15.880 --> 00:54:17.559 shouldn't even be where she is now. 1035 00:54:19.840 --> 00:54:21.800 Well, I've been here and I was when I moved in. 1036 00:54:21.920 --> 00:54:22.960 I had to choveny. 1037 00:54:23.719 --> 00:54:24.800 How long have you been there? 1038 00:54:27.440 --> 00:54:28.239 Three years? 1039 00:54:30.400 --> 00:54:30.840 Okay? 1040 00:54:31.039 --> 00:54:32.199 This was my third year. 1041 00:54:34.679 --> 00:54:35.679 All right, Pamela. 1042 00:54:35.800 --> 00:54:38.760 Are you dealing with Section eight or the s ol 1043 00:54:38.840 --> 00:54:42.599 property management company that manages the age? 1044 00:54:43.039 --> 00:54:47.280 My section age is through well Power, which is used 1045 00:54:47.280 --> 00:54:49.280 to be the Mental Health Corporation of Denver. 1046 00:54:51.679 --> 00:54:55.280 Okay, so that's who we need to contact. Yeah, that's 1047 00:54:55.280 --> 00:55:01.960 who denied her. Can't you call them, Pamela? So she 1048 00:55:02.159 --> 00:55:03.840 called him? They denied her. 1049 00:55:03.960 --> 00:55:06.159 Bokay, here's what. 1050 00:55:06.039 --> 00:55:08.519 We want to ask. She wants to ask why was 1051 00:55:08.559 --> 00:55:11.639 she approved for this place but not for the Mosaic? 1052 00:55:12.639 --> 00:55:13.119 I got it. 1053 00:55:13.159 --> 00:55:16.559 The Mosaic is the one. The Mosaic approved me. And 1054 00:55:16.679 --> 00:55:19.760 then at the last minute they told me now they 1055 00:55:19.760 --> 00:55:24.639 couldn't take me. I get it, even after they had 1056 00:55:25.920 --> 00:55:28.880 they had had the housing inspection and everything. 1057 00:55:29.719 --> 00:55:30.440 No, we get it. 1058 00:55:30.480 --> 00:55:32.920 And they wanted me. Yeah, they wanted me to move 1059 00:55:32.960 --> 00:55:35.119 in right away and I couldn't because I want to 1060 00:55:35.159 --> 00:55:36.079 keep Quean. 1061 00:55:36.159 --> 00:55:38.119 We got to figure that. We gotta figure this out. 1062 00:55:38.159 --> 00:55:40.119 I'm gonna have bo make a few calls. 1063 00:55:41.360 --> 00:55:42.000 Al'll call. 1064 00:55:42.159 --> 00:55:44.800 Your goal is to stay at the a Tree. No, 1065 00:55:45.159 --> 00:55:47.599 her goal, right, her goal is to stay at the 1066 00:55:47.599 --> 00:55:48.440 A Tree because she. 1067 00:55:48.360 --> 00:55:49.679 Gave it thirty days notice. 1068 00:55:50.079 --> 00:55:53.559 But then ultimately she would like to leave and go 1069 00:55:53.639 --> 00:55:56.639 to the Mosaic, but they turned her down due to 1070 00:55:56.719 --> 00:56:00.719 a previous felony that they found. But she wants to 1071 00:56:00.760 --> 00:56:04.679 know that's inconsistent because they didn't turn her down at 1072 00:56:04.679 --> 00:56:08.280 the A Tree, why would they turn her down at Mosaic. 1073 00:56:08.639 --> 00:56:11.800 I mean, it's all very very logical, I understand. But 1074 00:56:12.039 --> 00:56:14.599 right now what we'd like to do is get her 1075 00:56:14.760 --> 00:56:18.400 for sure not to have to leave in thirty days 1076 00:56:18.599 --> 00:56:19.840 because she gave her notice. 1077 00:56:20.039 --> 00:56:21.320 Now here's the other thing. 1078 00:56:23.320 --> 00:56:25.960 If you and I would just wonder why with the 1079 00:56:26.000 --> 00:56:30.679 Mosaic except me and I know, I know, I know. 1080 00:56:31.000 --> 00:56:33.719 That's what we need to find out. Why why why? 1081 00:56:33.760 --> 00:56:36.960 There's a lot of whys. One thing though, one thing 1082 00:56:37.000 --> 00:56:40.360 about the party in Venezuelan's again. You know, I'm hearing 1083 00:56:40.400 --> 00:56:41.960 a lot of this. I don't know if it's true 1084 00:56:42.039 --> 00:56:47.159 or not. But according to denying news, nothing's going on. 1085 00:56:48.480 --> 00:56:52.519 By the way, that's my new name for him, denying news, 1086 00:56:53.039 --> 00:56:58.599 because everything, everything except of course, if it's a if 1087 00:56:58.599 --> 00:57:03.639 it's against Trump, is denying denying news. Anyway. Three you 1088 00:57:03.679 --> 00:57:06.440 guys can use that now spread it around. Somebody ought 1089 00:57:06.440 --> 00:57:09.760 to make a logo no more nine news, denying news, 1090 00:57:10.079 --> 00:57:14.599 denying news. I think that's cool, denying news. Now you 1091 00:57:14.679 --> 00:57:18.320 heard it first on the Troubleshooter Show. We got more 1092 00:57:18.320 --> 00:57:20.000 coming right up on the Troubleshooter Show. 1093 00:57:20.000 --> 00:57:22.000 Speaking of that. Three O three seven one three A 1094 00:57:22.119 --> 00:57:23.039 two five five. 1095 00:57:25.880 --> 00:57:29.159 Go with a sure thing Denver's Best roofer Excel Roofing 1096 00:57:29.280 --> 00:57:29.840 dot com. 1097 00:57:29.880 --> 00:57:31.920 You don't pay a cent until you're content. 1098 00:57:35.280 --> 00:57:38.480 Time for an insurance check up free no obligation comparison 1099 00:57:38.599 --> 00:57:42.119 call Compass Insurance Paying too much your coverage at dozens 1100 00:57:42.159 --> 00:57:44.880 of insurance companies find out now three oh three seven 1101 00:57:44.920 --> 00:57:47.280 to seven to one help. You'll think you're his only 1102 00:57:47.360 --> 00:57:49.840 customer when you choose Frank durand the real estate Man 1103 00:57:49.880 --> 00:57:53.280 dot com to list your home with Remax Alliance. Three 1104 00:57:53.360 --> 00:58:04.000 oh three nine two zero sixteen twenty two. Y Hi, 1105 00:58:04.159 --> 00:58:09.239 Tom Martino, your troubleshooter three all three seven one three 1106 00:58:09.280 --> 00:58:12.599 talks seven one three eight two five five. Glenn's got 1107 00:58:12.639 --> 00:58:19.320 an issue with tep boys. Glenn, what's happening? 1108 00:58:21.079 --> 00:58:23.280 I took my car in forore oily change and had 1109 00:58:23.320 --> 00:58:26.199 him shake the brakes while I was there. Yeah, and 1110 00:58:26.280 --> 00:58:29.360 they They told me all four breaks for bed and 1111 00:58:29.360 --> 00:58:31.639 they wanted almost nine hundred dollars to fix them. 1112 00:58:32.280 --> 00:58:32.719 Wow. 1113 00:58:32.840 --> 00:58:35.119 So I took it to my mechanic out in Lakewood. 1114 00:58:35.920 --> 00:58:38.079 So I've gone through the thirty years for a major 1115 00:58:38.119 --> 00:58:40.760 mechanical work, and he said the breaks were just fine, 1116 00:58:41.719 --> 00:58:44.960 didn't need any the paths are only about half worn out. 1117 00:58:45.639 --> 00:58:48.119 Hold on a second, did you have that put in 1118 00:58:48.159 --> 00:58:50.920 writing that you needed nine hundred in repairs? Did you 1119 00:58:50.960 --> 00:58:51.360 have him. 1120 00:58:51.599 --> 00:58:52.239 Spell it out? 1121 00:58:52.280 --> 00:58:54.440 I would have yes, I did. 1122 00:58:55.159 --> 00:58:58.239 Oh you have that and your mechanics said, there's nothing 1123 00:58:58.280 --> 00:58:58.920 wrong with him. 1124 00:59:00.119 --> 00:59:02.880 I have that in writing too, did you okay? 1125 00:59:03.039 --> 00:59:03.280 Cool? 1126 00:59:04.239 --> 00:59:04.679 Go ahead? 1127 00:59:04.960 --> 00:59:09.559 Went to a third place just as a tiebreaker, and 1128 00:59:09.639 --> 00:59:14.480 they said the breaks were fined as well. The two 1129 00:59:14.519 --> 00:59:17.119 subsequent mechanics that said the breaks were fine and they 1130 00:59:17.280 --> 00:59:20.000 tried to jerked me over a over almost nine hundred 1131 00:59:20.039 --> 00:59:23.159 dollars a pet boys for breaks that weren't bad at all. 1132 00:59:23.920 --> 00:59:26.280 Did you go back and say something to them? 1133 00:59:27.599 --> 00:59:31.000 I went back to the store and the mechanics just 1134 00:59:31.000 --> 00:59:33.719 blew me off. He was very condescending, and I like 1135 00:59:33.800 --> 00:59:34.639 it was a big joke. 1136 00:59:34.719 --> 00:59:36.599 And did you get his name? 1137 00:59:38.599 --> 00:59:42.639 I can't pronounce it. It's a foreign name, but he's 1138 00:59:43.199 --> 00:59:43.599 been caned. 1139 00:59:43.719 --> 00:59:46.320 All okay, that's a hold on. 1140 00:59:46.639 --> 00:59:46.800 Uh. 1141 00:59:47.280 --> 00:59:50.880 I called, wait, where's the pet where's the pep boys? 1142 00:59:51.320 --> 00:59:57.400 On South Parker Road thirteen ninety South Parker Road. I 1143 00:59:57.480 --> 01:00:00.440 called the corporate office three times the complain of about it, 1144 01:00:01.559 --> 01:00:05.840 and uh, nobody ever called me back. And I called 1145 01:00:06.039 --> 01:00:08.480 the last time. They said they don't. I wanted my 1146 01:00:08.679 --> 01:00:11.800 forty McKenna. The first Nchennan charged me forty dollars for 1147 01:00:11.880 --> 01:00:14.840 taking the tires up and checking the brakes and so on. 1148 01:00:16.400 --> 01:00:19.320 And wait a minute, you were charged Wait, you weren't 1149 01:00:19.320 --> 01:00:21.519 there for something else where? They told you you had 1150 01:00:21.519 --> 01:00:23.599 bad breaks? You went in there? Why did you go 1151 01:00:23.639 --> 01:00:24.440 in there to be and win? 1152 01:00:25.559 --> 01:00:26.920 To get my oil changed? 1153 01:00:29.000 --> 01:00:32.639 And in addition, wait, they charged you forty bucks. 1154 01:00:32.639 --> 01:00:36.159 In addition to the second, the second, the first Mchennic 1155 01:00:36.239 --> 01:00:38.480 guy went to after that charged me forty dollars and 1156 01:00:38.760 --> 01:00:39.440 ticked the breaks. 1157 01:00:40.159 --> 01:00:43.519 Oh oh, oh, you want the forty dollars that you 1158 01:00:43.639 --> 01:00:46.800 had you had to spend to get a second opinion. 1159 01:00:47.880 --> 01:00:52.039 Yeah, but that's that's a minor point. And I can 1160 01:00:52.199 --> 01:00:56.480 understand that they don't reimburse for second opinions. That's not 1161 01:00:56.519 --> 01:00:58.639 the issue. But the issue is they tried to charge 1162 01:00:58.679 --> 01:00:59.920 me nine hundred dollars. 1163 01:00:59.599 --> 01:01:00.559 For break, weren't. 1164 01:01:00.679 --> 01:01:02.000 I think we should let him know. 1165 01:01:03.719 --> 01:01:06.400 I called the corporate office and they refused. 1166 01:01:06.559 --> 01:01:09.760 I want you to give I give that information to uh, 1167 01:01:10.159 --> 01:01:12.800 give that information to Kachina. I'm gonna have Deputy D 1168 01:01:12.960 --> 01:01:15.880 drop a dime on him and say, look, we got 1169 01:01:15.920 --> 01:01:18.679 this complaint and I want to get the guy's name. 1170 01:01:18.760 --> 01:01:20.920 Do you have Can you spell the guy's name that 1171 01:01:21.239 --> 01:01:22.000 blew you off? 1172 01:01:24.519 --> 01:01:29.159 Uh? I? Here it is a N E c O. 1173 01:01:30.039 --> 01:01:31.440 A N E c O. 1174 01:01:32.800 --> 01:01:35.280 Richard since his last name service manager? 1175 01:01:35.960 --> 01:01:37.000 What's his last name? 1176 01:01:38.079 --> 01:01:38.639 Richardson? 1177 01:01:39.320 --> 01:01:39.519 Oh? 1178 01:01:39.599 --> 01:01:43.719 Okay, so he's the manager service manager. 1179 01:01:43.760 --> 01:01:46.360 He's the one that told me that they'll refused to 1180 01:01:46.760 --> 01:01:48.400 work with me when I went back in there. 1181 01:01:49.119 --> 01:01:50.800 So and that go Richardson? 1182 01:01:51.000 --> 01:01:51.199 Right? 1183 01:01:52.519 --> 01:01:57.400 Correct? Okay, service manager. He blew you off when you 1184 01:01:57.440 --> 01:01:58.559 went back to talk to. 1185 01:01:58.519 --> 01:02:02.039 Him, right, I mean I got a little angry. I 1186 01:02:02.079 --> 01:02:04.280 went stormed out of there, stormed out of there. But 1187 01:02:04.679 --> 01:02:06.760 because he wasn't Is. 1188 01:02:06.719 --> 01:02:08.960 He the one? Is he the one that told you? 1189 01:02:09.880 --> 01:02:12.719 Is he the one that told you you needed bad break? 1190 01:02:12.840 --> 01:02:15.559 I mean you needed breaks? Is he the one? 1191 01:02:15.800 --> 01:02:16.000 Yes? 1192 01:02:17.800 --> 01:02:23.079 Oh? All right, we're gonna call him too, and this 1193 01:02:23.159 --> 01:02:25.519 is on thirteen to ninety South Parker Road. 1194 01:02:25.800 --> 01:02:29.920 Pep Boys. You know, I have to be straight with you. 1195 01:02:29.960 --> 01:02:34.000 I don't get a lot of complaints about Pep Boys 1196 01:02:34.280 --> 01:02:34.960 like we used to. 1197 01:02:35.079 --> 01:02:35.800 We used to get a. 1198 01:02:35.719 --> 01:02:38.519 Ton of them two places. We used to get a 1199 01:02:38.559 --> 01:02:42.360 lot of complaints about that. We that subsided a bit. 1200 01:02:42.880 --> 01:02:46.599 Pep Boys was one and took car toys and they 1201 01:02:46.639 --> 01:02:48.920 cleaned up their active bit. Now I'm not saying they're golden. 1202 01:02:49.000 --> 01:02:52.159 I'm just saying we haven't had a lot. Uh So, Yeah, 1203 01:02:52.199 --> 01:02:54.559 we're gonna call though and try to get a response. 1204 01:02:55.519 --> 01:02:58.880 I can even number for the corporate customer service department 1205 01:02:58.960 --> 01:02:59.840 too that refused to call. 1206 01:03:00.440 --> 01:03:00.599 Yeah. 1207 01:03:00.679 --> 01:03:03.079 Yeah, you give all of that to Kachina or give 1208 01:03:03.119 --> 01:03:06.159 your number to Kichina and Deputy bo A D. He'll 1209 01:03:06.199 --> 01:03:10.119 call you right now and get that information and let's 1210 01:03:10.159 --> 01:03:12.599 try to figure it out. Three all three seven one 1211 01:03:12.639 --> 01:03:16.360 three talks seven one three eight two five five one 1212 01:03:16.400 --> 01:03:20.199 Clear choice garage doors for your garage door needs all 1213 01:03:20.239 --> 01:03:25.760 of them, including openers, complete openers, every part of the opener, 1214 01:03:26.000 --> 01:03:30.119 or the brand new digital openers with Wi Fi capability, 1215 01:03:30.159 --> 01:03:33.320 time to close, feature, battery backups, and of course, garage 1216 01:03:33.360 --> 01:03:36.599 doors themselves one of the best companies I know because 1217 01:03:36.599 --> 01:03:40.239 they have all of their prices on their website. One 1218 01:03:40.679 --> 01:03:48.119 clear choice doors dot com. Go with a sure thing 1219 01:03:48.239 --> 01:03:51.559 Denver's best roofer Excel Roofing dot com. You don't pay 1220 01:03:51.599 --> 01:03:57.719 a cent until you're content. Time for an insurance check 1221 01:03:57.760 --> 01:04:01.599 up free no obligation. In comparison, call Compass Insurance. Paying 1222 01:04:01.679 --> 01:04:04.719 too much your coverage at dozens of insurance companies find 1223 01:04:04.719 --> 01:04:07.079 out now three all three seven seven to one help. 1224 01:04:07.239 --> 01:04:09.880 You'll think you're his only customer when you choose Frank 1225 01:04:09.960 --> 01:04:12.400 durand the real estate Man dot com to list your 1226 01:04:12.440 --> 01:04:15.599 home with Remax Alliance three all three nine two zero 1227 01:04:15.679 --> 01:04:26.199 sixteen twenty two. Hi Tom Martino, your troubleshooter three O 1228 01:04:26.360 --> 01:04:29.400 three seven one three talk three oh three seven one 1229 01:04:29.440 --> 01:04:33.679 three eight two five five. Now we are calling pep 1230 01:04:33.719 --> 01:04:37.519 boys to find out about that problem. Now we have 1231 01:04:38.440 --> 01:04:39.880 some other things. 1232 01:04:41.360 --> 01:04:42.280 To go over. 1233 01:04:42.559 --> 01:04:47.920 I asked if you would patronize patronize what's the word 1234 01:04:47.960 --> 01:04:51.480 patronize a business? Patronize a bit, not patron patronize a 1235 01:04:51.559 --> 01:04:55.239 business if they let their political beliefs be known, and 1236 01:04:55.280 --> 01:04:59.400 if you found out they were staunch conservatives or staunch progressives. 1237 01:04:59.760 --> 01:05:03.719 I'm getting a very interesting response on text. Feel free 1238 01:05:03.760 --> 01:05:05.360 to call me too if you'd like to discuss it. 1239 01:05:06.039 --> 01:05:08.119 This is not about whether it's right or wrong. It's 1240 01:05:08.119 --> 01:05:11.679 about how does it affect your buying decisions as a consumer. 1241 01:05:12.599 --> 01:05:14.880 I have always told my clients. 1242 01:05:17.320 --> 01:05:21.880 That you should really keep your political and religious beliefs 1243 01:05:21.920 --> 01:05:24.920 to yourself. I mean, I'm not saying about in your 1244 01:05:24.920 --> 01:05:25.719 private life. 1245 01:05:26.559 --> 01:05:29.280 I'm talking about. 1246 01:05:28.719 --> 01:05:34.119 In your ads or in your promotions. You should never 1247 01:05:34.199 --> 01:05:38.760 give the impression something is better than something else. I 1248 01:05:39.159 --> 01:05:43.599 mean because if they feel like you're preaching to them 1249 01:05:43.719 --> 01:05:47.119 as a conservative or a progressive or a die hard 1250 01:05:47.920 --> 01:05:51.199 pick the religion, it may have a negative effect. 1251 01:05:51.320 --> 01:05:55.159 Not that any of those things would be right or wrong. 1252 01:05:55.599 --> 01:05:59.320 But that what you want to do I think is 1253 01:05:59.360 --> 01:06:04.280 appeal to be sense of value. I mean value meaning 1254 01:06:04.960 --> 01:06:09.199 for what you're doing, your services, and your experience, and 1255 01:06:09.239 --> 01:06:16.199 your credibility. But listen to this. One guy says, I 1256 01:06:16.400 --> 01:06:18.960 vote with my I don't know if it's a guy, 1257 01:06:19.000 --> 01:06:20.239 but this Texter. 1258 01:06:20.519 --> 01:06:22.320 I vote with my money. 1259 01:06:22.440 --> 01:06:27.519 If I don't like the beliefs, I will not shop there, now, 1260 01:06:27.559 --> 01:06:32.199 you know. Mike Lindell with my pillow that company. His 1261 01:06:32.360 --> 01:06:36.639 company has been canceled by many many, many big box stores. 1262 01:06:37.079 --> 01:06:45.800 They won't carry him. Okay, here's another one. I say 1263 01:06:46.280 --> 01:06:50.239 that if you're a radical maga person, I will never 1264 01:06:50.320 --> 01:06:53.639 shop with you or spend money with you. If you're 1265 01:06:53.679 --> 01:06:58.559 just a regular Democrat or Republican. Maybe someone else says 1266 01:06:59.039 --> 01:07:02.360 if they're super I want him to go super broke. 1267 01:07:05.199 --> 01:07:09.360 I'm trying to think what I would do. I think 1268 01:07:09.920 --> 01:07:16.199 if someone is hateful, whether they're conservative or progressive, I 1269 01:07:16.239 --> 01:07:19.199 would not shop or do business with them, like a 1270 01:07:19.239 --> 01:07:20.119 guy like de Niro. 1271 01:07:20.440 --> 01:07:21.320 No, I'm serious. 1272 01:07:22.480 --> 01:07:27.559 I mean there are people that are crazy hateful, crazy hateful, 1273 01:07:28.199 --> 01:07:30.800 and I don't think that I would want to shop 1274 01:07:30.920 --> 01:07:34.119 anywhere that's radical because I just don't. I just would 1275 01:07:34.239 --> 01:07:40.079 rather not. But I think people are entitled to their 1276 01:07:40.119 --> 01:07:42.880 own beliefs. I don't want them to be hateful. And 1277 01:07:42.960 --> 01:07:48.960 on that topic, I have another question, and I'm serious, 1278 01:07:50.119 --> 01:07:54.599 who's more hateful. I have had this discussion time and 1279 01:07:54.639 --> 01:07:56.480 time again. I've had it with Mark, I've had it 1280 01:07:56.519 --> 01:07:58.199 with you know, major Mark Pager. I've had it with 1281 01:07:58.239 --> 01:07:59.519 a lot of people. I'm not going to tell you 1282 01:07:59.639 --> 01:08:02.880 what I want to know. What I want to know 1283 01:08:02.920 --> 01:08:07.199 what you think who is more hateful when it comes 1284 01:08:07.199 --> 01:08:11.400 to expressing their beliefs and the other side and how crazy? 1285 01:08:11.559 --> 01:08:14.960 Who do you think are meaner and more hateful? Seriously, 1286 01:08:15.440 --> 01:08:19.720 I was reading an article where people on both sides, 1287 01:08:19.760 --> 01:08:27.600 people have lost friendships, relatives, family members, to Facebook friends 1288 01:08:28.319 --> 01:08:31.600 to these beliefs. It's it's I don't know if it's 1289 01:08:31.640 --> 01:08:35.119 ever been like that before. I know there's always been 1290 01:08:35.159 --> 01:08:39.439 some division, but my god, I have never seen it. 1291 01:08:39.479 --> 01:08:40.840 And let's just say it like it is. 1292 01:08:41.399 --> 01:08:46.359 It's ever since. I'm not saying he's responsible, I'm not, 1293 01:08:47.039 --> 01:08:50.239 but ever since Trump came to the scene, that's when 1294 01:08:50.279 --> 01:08:54.800 I started seeing this division. I mean really, now again, 1295 01:08:54.880 --> 01:08:57.239 I'm not saying it's him, I swear to God, I'm not. 1296 01:08:57.760 --> 01:09:00.840 It might be the reaction to him. I'm saying that 1297 01:09:00.880 --> 01:09:02.640 I've never seen the division. But I want to know 1298 01:09:02.640 --> 01:09:05.279 what you think. Please, you can text me five seven 1299 01:09:05.399 --> 01:09:08.920 seven three nine or my Google number or call me. 1300 01:09:09.479 --> 01:09:13.279 The Google number is a private number, and it is 1301 01:09:14.000 --> 01:09:15.960 and it comes to my cell phone, honest to God, 1302 01:09:15.960 --> 01:09:18.840 it does seven four seven nine nine nine fifty two 1303 01:09:18.880 --> 01:09:22.640 eighty seven four seven nine nine nine fifty two eighty 1304 01:09:23.800 --> 01:09:25.800 And I'd like to know what you think. I've had 1305 01:09:25.800 --> 01:09:32.399 people tell me so far, Yes they do care. Now, 1306 01:09:32.520 --> 01:09:37.439 who's meaner, who's more vile? Who has a tendency? Do 1307 01:09:37.520 --> 01:09:43.439 you believe to take it too far? I'm Tom Martinez. 1308 01:09:43.479 --> 01:09:46.800 I'd like to know. Three oh three seven one three 1309 01:09:46.840 --> 01:10:00.479 eight two five five Go with a sure thing best 1310 01:10:00.560 --> 01:10:03.399 roofer Excel Roofing dot com. You don't pay a cent 1311 01:10:03.640 --> 01:10:09.680 until you're content. Please time for an insurance check up free, 1312 01:10:09.760 --> 01:10:13.800 no obligation comparison call Compass Insurance paying too much your 1313 01:10:13.840 --> 01:10:16.840 coverage at dozens of insurance companies find out now three 1314 01:10:16.840 --> 01:10:19.359 oh three seven seven to one. Help. You'll think you're 1315 01:10:19.399 --> 01:10:21.920 his only customer when you choose Frank durand the real 1316 01:10:22.000 --> 01:10:25.000 estate Man dot com to list your home with Remax 1317 01:10:25.039 --> 01:10:28.319 Alliance three oh three nine two zero sixteen twenty two. 1318 01:10:33.680 --> 01:10:36.239 Ript news. 1319 01:10:37.199 --> 01:10:39.000 You need advice so you don't have. 1320 01:10:41.199 --> 01:10:43.640 Come run anxious as fast as we can. 1321 01:10:44.920 --> 01:10:46.880 Shooter's gonna help come. 1322 01:10:48.399 --> 01:10:53.880 This is the Troubleshooter Show. No Tom Martino, Hi, Tom 1323 01:10:53.880 --> 01:10:57.520 Martino here, Welcome to the show. Three oh three seven 1324 01:10:57.600 --> 01:10:59.680 one three talk three oh three seven one three eight 1325 01:10:59.680 --> 01:11:04.079 two four five. Welcome. We have bob Logan with us 1326 01:11:04.079 --> 01:11:07.680 from Plumbline Services, and he's going to uh, he's gonna 1327 01:11:08.159 --> 01:11:09.920 chime in on some stuff I want to ask about. 1328 01:11:09.920 --> 01:11:14.079 But first I asked another question about politics. Does it 1329 01:11:14.159 --> 01:11:17.239 play Does it play a role? This is a consumer show, 1330 01:11:17.279 --> 01:11:19.399 and I really want to know. In fact, to be 1331 01:11:19.439 --> 01:11:23.880 honest with you, I had a lot of endorsement clients 1332 01:11:24.319 --> 01:11:29.079 and people ask me in general sponsors, how people feel 1333 01:11:29.119 --> 01:11:31.760 and is it affecting business? They wanted to know what 1334 01:11:32.239 --> 01:11:34.359 I thought, So I said, I'm going to ask my 1335 01:11:34.439 --> 01:11:44.279 listeners now, Andrew, does it make a Do politics play 1336 01:11:44.319 --> 01:11:45.920 a part in your spending? 1337 01:11:48.560 --> 01:11:48.760 Yes? 1338 01:11:49.880 --> 01:11:55.399 I think they do. After I mean, it's a Taylor 1339 01:11:55.439 --> 01:11:59.920 Swift kind of endorsement of the Kamala Harris, I mean, yeah, 1340 01:12:00.079 --> 01:12:04.880 and divided some people, yes on that, but I didn't 1341 01:12:04.880 --> 01:12:07.720 want to make the point of I think a lot 1342 01:12:07.760 --> 01:12:11.960 of kind of the animosity kind of started when that 1343 01:12:13.199 --> 01:12:18.840 scandal came out regarding the I R S employees kind 1344 01:12:18.840 --> 01:12:22.000 of singling out the tea partiers. 1345 01:12:22.880 --> 01:12:25.720 Yeah, that's oh that was before Trump, the tea Party. 1346 01:12:25.760 --> 01:12:26.800 You're right, You're. 1347 01:12:26.680 --> 01:12:30.479 Right, yeah, And I think at that point we realized that, 1348 01:12:30.640 --> 01:12:33.960 you know, how how people are able to even use 1349 01:12:34.000 --> 01:12:39.880 the governmental institution to single out, you know, particular groups, 1350 01:12:39.920 --> 01:12:41.359 which is is pretty. 1351 01:12:41.079 --> 01:12:44.960 Scary right now. Now, one thing that does bother me, Andrew, 1352 01:12:45.399 --> 01:12:50.159 as you bring that up, the Justice Department and how 1353 01:12:50.199 --> 01:12:55.880 they were investigating Catholics and parents who went to school 1354 01:12:55.880 --> 01:13:01.640 board meetings. Think about that. I mean, you know, if 1355 01:13:01.680 --> 01:13:05.000 you were a parent sticking up for your kids in school, 1356 01:13:05.720 --> 01:13:09.840 you were a radical. And of course it gets into 1357 01:13:09.920 --> 01:13:12.520 everything else, but we should have a say in our education, 1358 01:13:12.920 --> 01:13:15.000 and it does you know. I have a T shirt 1359 01:13:15.039 --> 01:13:17.319 I haven't worn it yet, but it says disagreement doesn't 1360 01:13:17.359 --> 01:13:20.479 mean hate, and I haven't warned it yet. 1361 01:13:20.319 --> 01:13:22.520 But it's so true. 1362 01:13:22.600 --> 01:13:25.640 Disagreement doesn't have to be hate. So, Andrew, on that topic, 1363 01:13:26.199 --> 01:13:30.800 who do you think is more hateful or maybe neither? 1364 01:13:31.399 --> 01:13:34.079 You don't have to pick one. Do you think there 1365 01:13:34.119 --> 01:13:36.920 there are people both sides are the same, or do 1366 01:13:37.000 --> 01:13:41.960 you think that staunch conservatives or staunch progressives or woke 1367 01:13:42.039 --> 01:13:44.520 people or whatever, who do you think are more hateful? 1368 01:13:46.640 --> 01:13:49.439 I think it's I think it's pretty even on honestly. 1369 01:13:49.479 --> 01:13:50.560 I mean, I think people. 1370 01:13:50.439 --> 01:13:52.600 Okay, okay, are. 1371 01:13:52.560 --> 01:13:56.399 In general other human nature is just when you're attacked 1372 01:13:56.439 --> 01:14:01.079 to attack sometimes. But I think it's a both sides honestly. 1373 01:14:02.239 --> 01:14:04.840 Oh right, Andrew, Thank you very much, Diane. Welcome to 1374 01:14:04.880 --> 01:14:08.600 the show. I'm Tom Martine. What do you think, Hi, Tom? 1375 01:14:09.079 --> 01:14:10.640 No, I disagree with Andrew. 1376 01:14:11.680 --> 01:14:14.920 What could be more hateful than to try and assassinate somebody? 1377 01:14:15.439 --> 01:14:16.640 How funny you should ask? 1378 01:14:16.720 --> 01:14:18.319 I mean, is that hateful enough? 1379 01:14:19.000 --> 01:14:19.239 Oh? 1380 01:14:19.239 --> 01:14:20.319 That's hateful for sure. 1381 01:14:20.319 --> 01:14:24.000 Now, Diane, I can't think and I can't think of 1382 01:14:24.039 --> 01:14:26.920 an instant I want to ask you. I mean, I 1383 01:14:26.920 --> 01:14:29.880 don't know, but there must have been. There must have 1384 01:14:29.960 --> 01:14:34.359 been conservative people accused of assassination attempts. I'm not I'm 1385 01:14:34.399 --> 01:14:37.239 trying to think. I mean, I'm thinking out loud because 1386 01:14:37.279 --> 01:14:38.119 I don't really know. 1387 01:14:39.920 --> 01:14:43.239 I you know, there's no news of anybody shooting at her. 1388 01:14:43.399 --> 01:14:46.640 No, no, No, you're right, you're right. And but but 1389 01:14:46.640 --> 01:14:48.039 I'm talking about previously. 1390 01:14:49.119 --> 01:14:50.800 Yeah, you're not dodging any bullets. 1391 01:14:51.039 --> 01:14:53.840 Let's see. Let's see there was an attempt against Reagan, 1392 01:14:54.000 --> 01:14:58.319 and Reagan was conservative. There was an attempt against who else? 1393 01:14:58.520 --> 01:14:58.640 Uh? 1394 01:14:59.359 --> 01:15:01.720 And of course, and by the way, did you know 1395 01:15:01.800 --> 01:15:03.760 there was and thank you for calling, Diane. There was 1396 01:15:03.760 --> 01:15:07.560 one more recent just yesterday or the day before they 1397 01:15:07.840 --> 01:15:11.319 they did they stopped another attempt. Did you know that 1398 01:15:12.239 --> 01:15:17.760 they they at one of the political rallies, they arrested 1399 01:15:17.800 --> 01:15:24.239 a guy with high capacity gun. Ammo. 1400 01:15:24.520 --> 01:15:26.520 No, no, I'm trying to find the article. 1401 01:15:26.600 --> 01:15:28.439 It was true. Just the other day. They say they 1402 01:15:28.479 --> 01:15:31.960 prevented another what they believe would have been. 1403 01:15:32.079 --> 01:15:33.960 Now they don't know that for sure, but they. 1404 01:15:33.960 --> 01:15:40.680 Say that they did interrupt an assassination attempt. Patty, what 1405 01:15:40.760 --> 01:15:42.680 do you think, Patty? Welcome to the show. 1406 01:15:43.840 --> 01:15:48.199 Yeah, Hi there, Okay, So just I used to be 1407 01:15:48.199 --> 01:15:52.520 an independent until Trump took over. Before that, I felt 1408 01:15:52.600 --> 01:15:57.640 that Democrats and Republicans, you know, you had your size 1409 01:15:57.680 --> 01:16:00.760 and then you you kind of meet her beer afterwards, 1410 01:16:00.800 --> 01:16:05.000 and it would be done. Once Trump took over, there 1411 01:16:05.159 --> 01:16:10.319 was a huge division. And I mean basically, when he's 1412 01:16:10.359 --> 01:16:12.680 been strapped that question only. The first thing I thought 1413 01:16:12.680 --> 01:16:20.279 of was January sixth, and I think that's self explanatory 1414 01:16:20.439 --> 01:16:25.079 about now. I like Republicans. I have no problem with Republicans. 1415 01:16:25.079 --> 01:16:28.039 I have problems with MAGA. I have problems with anything 1416 01:16:28.159 --> 01:16:33.479 that is extreme and so you and that goes for 1417 01:16:33.640 --> 01:16:36.560 left as well. I don't I don't like. I don't 1418 01:16:36.640 --> 01:16:39.039 like black and white. I like, you know, I like 1419 01:16:39.079 --> 01:16:43.119 a happy medium. And when Trump took Yeah, and when 1420 01:16:43.159 --> 01:16:47.560 Trump took over, and to your point, you know, he 1421 01:16:47.800 --> 01:16:50.439 may not have caused it, but he didn't get permission 1422 01:16:50.600 --> 01:16:54.319 to for them to come out of the woodwork. And 1423 01:16:54.079 --> 01:16:56.800 I and I'm one of those that I've I've had 1424 01:16:56.920 --> 01:17:00.960 friends we've stopped talking because I found out who they 1425 01:17:01.000 --> 01:17:05.680 really what they were really all about. And so to 1426 01:17:05.720 --> 01:17:09.039 answer that question, I mean, you just hear just the 1427 01:17:09.159 --> 01:17:10.840 nastiness coming out of there. 1428 01:17:11.000 --> 01:17:14.560 I know, you know what, Patty, I think I think 1429 01:17:14.600 --> 01:17:17.640 that goes around. You're right from both sides, Patty. One 1430 01:17:17.680 --> 01:17:21.800 thing that I have found that helps me truly is like, 1431 01:17:21.800 --> 01:17:25.199 like I tend to be conservative about many issues of 1432 01:17:25.319 --> 01:17:29.239 conservative like economically and stuff, but socially, I really want 1433 01:17:29.239 --> 01:17:32.560 to love and let people live and as long as 1434 01:17:32.600 --> 01:17:34.880 you know they're not hurting people but the other. But 1435 01:17:34.960 --> 01:17:37.760 here's what I have found. When I find people who 1436 01:17:37.960 --> 01:17:41.319 I disagree with, I truly try to look at their motivation. 1437 01:17:41.880 --> 01:17:44.520 And it always helps me because because here's what I 1438 01:17:44.560 --> 01:17:48.119 say to myself, no matter how conservative or liberal someone is, 1439 01:17:48.199 --> 01:17:51.000 I think they don't want to destroy. Well, now I 1440 01:17:51.039 --> 01:17:52.840 know a lot of people are saying, yes they do, tom, 1441 01:17:53.000 --> 01:17:55.720 but they don't want to destroy America. I truly believe 1442 01:17:56.079 --> 01:18:01.279 that in their minds they're improving the country or making 1443 01:18:01.319 --> 01:18:05.560 it better. I don't think anyone starts out thinking let's 1444 01:18:05.680 --> 01:18:10.279 destroy America. Now, there are a few, probably that believe 1445 01:18:10.359 --> 01:18:13.479 our whole system needs to be destroyed and we have 1446 01:18:13.560 --> 01:18:16.039 to start over. But I don't think that's the majority 1447 01:18:16.079 --> 01:18:20.399 of people. Well, I agree with. 1448 01:18:20.359 --> 01:18:23.640 You to a point. I just have to say, because 1449 01:18:23.920 --> 01:18:27.760 of I like you, there are I mean again, I'm 1450 01:18:27.800 --> 01:18:30.800 not an extremist, so I there's things that I like 1451 01:18:30.880 --> 01:18:34.600 on both sides, but I lean a little bit more left, 1452 01:18:34.640 --> 01:18:37.439 but not to the point of Fantifa and. 1453 01:18:37.680 --> 01:18:40.640 Get all of that right, But let me. 1454 01:18:40.600 --> 01:18:46.039 Throw in the butt. I've gone back. They've come out 1455 01:18:46.039 --> 01:18:49.840 of the woodwork and talking about yes, we need we 1456 01:18:49.880 --> 01:18:53.880 need some control for the border. I get that, there's 1457 01:18:53.920 --> 01:18:57.560 gotta be some way to fix it. I got all that. However, 1458 01:18:58.319 --> 01:19:05.039 there's been more attacks on racism on minorities in the 1459 01:19:05.119 --> 01:19:08.560 last Again, this is me from what I've observed, and 1460 01:19:08.600 --> 01:19:15.600 I'm a minority. Anti Semitic. Anti semitism is wellmotobia as 1461 01:19:15.840 --> 01:19:18.479 it's like there was a permission to say, Now we 1462 01:19:18.520 --> 01:19:23.000 can come out and say without repercussions no, I. 1463 01:19:22.920 --> 01:19:24.840 Know what you're saying. I know what you're saying. 1464 01:19:25.159 --> 01:19:27.479 And by the way, one of my missions in life 1465 01:19:27.800 --> 01:19:32.039 is helping Venezuelan families and immigrant families be adjusted and 1466 01:19:32.439 --> 01:19:37.399 hard working. And the ones I know are very hardworking, lovely, 1467 01:19:37.439 --> 01:19:41.560 beautiful people. But truly, there are some criminal elements, but 1468 01:19:41.640 --> 01:19:44.239 that goes with any group of people. And what I 1469 01:19:44.640 --> 01:19:48.840 guess what I don't like. I don't like heaping everyone 1470 01:19:49.039 --> 01:19:53.439 ever into one big group. And that goes for everyone, 1471 01:19:53.680 --> 01:20:00.479 that goes for homosexuals, transgender people, it goes for all 1472 01:20:00.560 --> 01:20:03.520 kinds of people. I don't think there's any one group 1473 01:20:03.560 --> 01:20:07.600 of people that we can throw into one bucket. And 1474 01:20:07.960 --> 01:20:11.600 I don't like buckets. I think buckets are dangerous. But anyway, 1475 01:20:11.920 --> 01:20:14.079 thank you very much. Three O three seven one three 1476 01:20:14.079 --> 01:20:17.880 eight two five five. Yeah, buckets are dangerous. And you know, 1477 01:20:18.199 --> 01:20:20.319 I know my YouTube morons joke a lot and say, 1478 01:20:20.399 --> 01:20:23.520 you know, I tend to uh, I tend to uh, 1479 01:20:23.840 --> 01:20:27.680 you know, skew uh uh liberal. I don't. I swear 1480 01:20:27.720 --> 01:20:31.239 to God, I don't, but I certainly don't skew crazy either. 1481 01:20:31.359 --> 01:20:32.359 One way or the other. 1482 01:20:33.079 --> 01:20:37.479 I truly don't believe in redistribution of wealth at all 1483 01:20:37.880 --> 01:20:41.159 and and when people I can't stand when people say 1484 01:20:41.399 --> 01:20:44.800 billionaires need to pay their fair share. I'm not a billionaire, 1485 01:20:44.840 --> 01:20:48.920 but I'm truly uh you know, we have maybe three 1486 01:20:49.000 --> 01:20:53.399 hundred billionaires. I mean truly, it would make not a difference. 1487 01:20:53.399 --> 01:20:56.079 But I do believe they pay more than their fair share. 1488 01:20:56.319 --> 01:20:58.319 And when you look at wealth, by the way, and 1489 01:20:58.359 --> 01:21:01.359 how it how people don't put their. 1490 01:21:01.199 --> 01:21:04.720 Money in a mattress, It's invested. 1491 01:21:04.199 --> 01:21:08.359 In the economy, and they create more wealth ever than 1492 01:21:08.399 --> 01:21:12.760 they have. Every billionaire I know creates more wealth than 1493 01:21:12.800 --> 01:21:15.560 their worth, more wealth than their worth. So I look 1494 01:21:15.600 --> 01:21:17.000 at it. I'm not trying to make a case here 1495 01:21:17.039 --> 01:21:20.079 for billionaires. I don't care, but I'm just saying I 1496 01:21:20.199 --> 01:21:21.119 tend to skew that way. 1497 01:21:21.159 --> 01:21:24.039 But I do believe there are some parts of our society. 1498 01:21:24.720 --> 01:21:28.560 I think some of the most evil billionaires in the world, 1499 01:21:29.239 --> 01:21:33.279 and the most evil institutions are big giant colleges with 1500 01:21:33.359 --> 01:21:37.239 their endowments. And I think if you want to tax billionaires, 1501 01:21:37.319 --> 01:21:41.680 go start there. Start there. You notice they never mentioned that. 1502 01:21:41.880 --> 01:21:45.319 Another thing. I think education and health, those are the 1503 01:21:45.640 --> 01:21:48.479 things that if I thought had to be more and 1504 01:21:48.560 --> 01:21:51.760 I'm using the word socialized, meaning more spread out, but 1505 01:21:52.279 --> 01:21:59.199 not income and not outcome. Income and outcome is something 1506 01:21:59.239 --> 01:22:02.680 that is self generated and should never be controlled. 1507 01:22:02.840 --> 01:22:03.119 Ever. 1508 01:22:03.840 --> 01:22:10.199 I think, if anything, I'm a socialist for opportunity. Everything 1509 01:22:10.239 --> 01:22:14.039 else is self made. Sean, your turn, Then I got 1510 01:22:14.079 --> 01:22:19.279 to take a break. Sean, go ahead, Hey Tom, Yeah, 1511 01:22:19.319 --> 01:22:19.680 I was just. 1512 01:22:19.640 --> 01:22:23.119 Gonna call the one thing that really drives me nuts 1513 01:22:23.239 --> 01:22:26.720 is why if you support Trump to call him extremists. 1514 01:22:26.880 --> 01:22:29.960 I mean, what what is so extreme about want in 1515 01:22:29.960 --> 01:22:32.239 your country the way it was without it being invaded? 1516 01:22:33.680 --> 01:22:37.960 Well, I I listen, look at you know, I think 1517 01:22:38.079 --> 01:22:41.279 Trump is ninety percent of showman. I think he grabs 1518 01:22:41.279 --> 01:22:45.520 onto issues. And I think here's why they call him extreme. 1519 01:22:45.880 --> 01:22:49.359 And I'm not calling an extreme because look at Kamela 1520 01:22:49.479 --> 01:22:52.479 is just as extreme in other ways. I am saying 1521 01:22:52.520 --> 01:22:55.199 that when when he says things like, you know, they're 1522 01:22:55.279 --> 01:22:58.600 letting them out of their insane asylums and criminals and 1523 01:22:58.640 --> 01:23:02.279 prisons and this, and that he doesn't leave room or 1524 01:23:02.319 --> 01:23:06.000 say there are many well meaning, wonderful immigrants that we 1525 01:23:06.039 --> 01:23:08.680 should help, but they need to do it this way. 1526 01:23:08.880 --> 01:23:12.680 I only really hear him talking about the criminal element. 1527 01:23:12.760 --> 01:23:16.640 And and maybe that's what people mean, is that he 1528 01:23:16.840 --> 01:23:20.119 tends to speak in those generalities like that. 1529 01:23:20.279 --> 01:23:20.680 Maybe. 1530 01:23:22.279 --> 01:23:25.520 Look, we have a talk show host here. I love him, 1531 01:23:25.800 --> 01:23:29.119 and he calls him the looney left. And again, I 1532 01:23:29.439 --> 01:23:34.279 truly believe that there there are looney lefts, and there 1533 01:23:34.279 --> 01:23:37.560 are radical rights and crazy people on both sides. But 1534 01:23:37.600 --> 01:23:42.840 I think, or i'd like to believe that a lot 1535 01:23:42.880 --> 01:23:45.199 of them are well meaning. I don't know, but Sean, 1536 01:23:45.359 --> 01:23:46.960 you're right, You're right. 1537 01:23:47.079 --> 01:23:47.159 Ye. 1538 01:23:48.600 --> 01:23:52.079 What's more extreme than on day one year presidency? You 1539 01:23:52.199 --> 01:23:53.359 just open the borders up? 1540 01:23:54.479 --> 01:23:57.560 And oh not only that, you shut down every single 1541 01:23:57.840 --> 01:24:02.279 every single new exploration, every single one of them for oil. 1542 01:24:02.760 --> 01:24:06.840 I mean, in day one, one hundred and fifty thousand 1543 01:24:06.920 --> 01:24:11.159 jobs went out the window and we became non energy 1544 01:24:11.239 --> 01:24:14.840 and dependent and gas prices what did they almost double? 1545 01:24:15.000 --> 01:24:18.199 I mean, I get you, I get you, and that's 1546 01:24:18.239 --> 01:24:22.439 what I mean. But why can't we all have that 1547 01:24:22.520 --> 01:24:28.079 discussion and disagree without the hateful, vile feelings that we're 1548 01:24:28.079 --> 01:24:30.760 having where people? I mean, do you know there have 1549 01:24:30.920 --> 01:24:33.840 been freaking divorces and breakups over it? 1550 01:24:34.119 --> 01:24:35.079 We got more coming up? 1551 01:24:35.119 --> 01:24:42.039 I'm yeah, what really? Wow? Oh yeah, it's sad, isn't it, though? 1552 01:24:42.119 --> 01:24:45.760 I Mean, come on, I don't know I just don't 1553 01:24:45.800 --> 01:24:50.199 know where it's going. I mean, you know, the argument 1554 01:24:50.239 --> 01:24:53.800 will go on forever as who's doing more of that division, 1555 01:24:54.119 --> 01:24:56.880 who's doing more of it. But one thing, here's one 1556 01:24:56.880 --> 01:24:58.800 thing I want to say that no one can deny. 1557 01:24:58.920 --> 01:25:06.920 No one on both sides, both sides, these campaigns have 1558 01:25:07.079 --> 01:25:10.159 been more about what's wrong with the other one than 1559 01:25:10.279 --> 01:25:13.079 have been with what I want to do. Now Trump 1560 01:25:13.159 --> 01:25:15.880 skews more toward what I want to do. Okay, he 1561 01:25:15.960 --> 01:25:19.840 does if you truly look at this objectively, Yes, he 1562 01:25:19.920 --> 01:25:24.439 talks about how bad the people the opposition is, but 1563 01:25:24.560 --> 01:25:27.720 he also talks about what he wants to do. Kamala 1564 01:25:28.279 --> 01:25:33.640 mostly Kamala Harris mostly. Her entire campaign is how evil 1565 01:25:33.680 --> 01:25:34.560 Donald Trump is. 1566 01:25:34.800 --> 01:25:35.840 We have more coming up. 1567 01:25:43.159 --> 01:25:46.439 Go with a sure thing Denver's Best roofer Excel roofing 1568 01:25:46.560 --> 01:25:49.199 dot com. You don't pay a cent until you're content. 1569 01:25:52.560 --> 01:25:55.760 Time for an insurance checkup free, no obligation. In comparison, 1570 01:25:55.880 --> 01:25:59.439 call Compass Insurance paying too much your coverage at dozens 1571 01:25:59.439 --> 01:26:02.199 of insurance companies find out now three all three seven 1572 01:26:02.279 --> 01:26:03.119 seven to one help. 1573 01:26:03.319 --> 01:26:05.079 You'll think you're his only customer. 1574 01:26:05.119 --> 01:26:07.399 When you choose Frank durand the Real Estate man dot 1575 01:26:07.399 --> 01:26:10.720 com to list your home with Remax Alliance three all 1576 01:26:10.760 --> 01:26:16.159 three nine two zero sixteen twenty two. Hi Tom Martino, 1577 01:26:17.600 --> 01:26:20.680 your troubleshooter three all three seven one three talks seven 1578 01:26:20.720 --> 01:26:24.359 one three eight two five five. So I was asking 1579 01:26:25.039 --> 01:26:27.720 as a consumer show and as a consumer advocate, honest 1580 01:26:27.760 --> 01:26:31.039 to God, and as a marketer. I mean that's what 1581 01:26:31.119 --> 01:26:34.720 I do. I market for people I believe in, Like 1582 01:26:35.319 --> 01:26:37.880 my guests say plumbline services, I really do. Now here's 1583 01:26:37.920 --> 01:26:40.920 what I want to say. I wanted to know if 1584 01:26:41.079 --> 01:26:51.840 politics make a difference in your choice of businesses, services, products, 1585 01:26:51.880 --> 01:26:53.760 and does it? 1586 01:26:53.800 --> 01:26:55.279 Does it really make a buying difference? 1587 01:26:55.359 --> 01:26:59.439 And who do you think is meaner a republic a 1588 01:26:59.479 --> 01:27:03.079 Republican or Democrat, or a progressive or a conservative. 1589 01:27:03.560 --> 01:27:06.760 I really mean that, and this is important research. 1590 01:27:06.800 --> 01:27:14.399 It really is. Now. I think anyone hateful I would 1591 01:27:14.439 --> 01:27:17.760 not want to do business with them. I also think 1592 01:27:18.039 --> 01:27:25.000 that if I knew, if I knew someone was hurting 1593 01:27:25.039 --> 01:27:27.279 their children or cheating on their wives, or of not 1594 01:27:27.439 --> 01:27:30.319 good moral character. I'm not talking about politics at all, 1595 01:27:30.800 --> 01:27:34.520 but something really down like that, I don't think I 1596 01:27:34.520 --> 01:27:37.720 would want to do business with them. Either it's just 1597 01:27:37.800 --> 01:27:43.279 a personal thing or they treated their employees like crap, 1598 01:27:43.800 --> 01:27:50.439 that kind of stuff which isn't always knowable. Seinfeld did 1599 01:27:51.000 --> 01:27:53.399 an episode one time that I found in Genius. You know, 1600 01:27:53.439 --> 01:27:58.960 Seinfeld was pretty damn insightful. Larry David and Jerry Seinfeld 1601 01:27:59.000 --> 01:28:02.199 when they wrote these remember the one about being gay? 1602 01:28:02.199 --> 01:28:03.840 How do you know someone's gay? Well, they're always clean, 1603 01:28:03.840 --> 01:28:06.159 they're always groomed. And then he says, the symbol for 1604 01:28:06.239 --> 01:28:08.520 gay shouldn't be this, and he did the lymphriss. 1605 01:28:08.520 --> 01:28:09.800 He said, instead, it should. 1606 01:28:09.520 --> 01:28:12.399 Be this, and he made the gesture of a vacuum 1607 01:28:12.439 --> 01:28:16.000 cleaner because they're so clean. So he goes and like 1608 01:28:16.039 --> 01:28:20.359 he's vacuuming, and it was funny, but it's true. People 1609 01:28:20.399 --> 01:28:23.520 look for signs, people look for labels. And then the 1610 01:28:23.520 --> 01:28:26.359 one that I thought was truly ingenious was the one 1611 01:28:26.399 --> 01:28:31.560 where they took a topic like abortion and then played 1612 01:28:31.600 --> 01:28:34.920 it to the nth degree. And I think the moral 1613 01:28:35.079 --> 01:28:40.039 of the story of that episode about abortion was if 1614 01:28:40.079 --> 01:28:44.720 you don't know how people think, you treat them differently 1615 01:28:45.479 --> 01:28:46.520 than how they think. 1616 01:28:46.720 --> 01:28:48.039 Then if you knew what they think. 1617 01:28:48.680 --> 01:28:52.520 So in other words, they happen to be at certain 1618 01:28:52.640 --> 01:28:56.560 places where the topic of abortion came up, and when 1619 01:28:56.720 --> 01:29:03.239 someone expressed how they felt, and Elaine disagreed with them. 1620 01:29:04.119 --> 01:29:08.279 She would now hate them whereas she loved them before. Specifically, 1621 01:29:08.279 --> 01:29:10.840 she was at that Italian restaurant with that one guy 1622 01:29:10.960 --> 01:29:16.000 that it was a recurring role on Seinfeld and Jerry, 1623 01:29:16.039 --> 01:29:18.279 And then they were all at that restaurant and got 1624 01:29:18.319 --> 01:29:22.039 talking about abortion somehow, and he heard them and said, 1625 01:29:22.279 --> 01:29:26.319 how how can you cut babies? They mapinos, and he says, 1626 01:29:26.960 --> 01:29:29.359 I love my I love babies, and and then she goes, 1627 01:29:29.399 --> 01:29:31.920 what are you kidding me? You know, and then she 1628 01:29:31.960 --> 01:29:35.399 starts arguing hers a thing, and then they end up 1629 01:29:35.439 --> 01:29:36.359 walking out. 1630 01:29:37.000 --> 01:29:40.079 What they were doing is truly saying. 1631 01:29:40.159 --> 01:29:43.359 That if people just shut up and believe what they believe, 1632 01:29:43.479 --> 01:29:46.159 you might feel differently about them than if they expressed it. 1633 01:29:46.319 --> 01:29:48.319 Not that it's wrong to express it, but it was 1634 01:29:48.399 --> 01:29:52.399 just showing how politics divide. That that was the bottom line. 1635 01:29:52.560 --> 01:29:55.520 Back in the Star Trek days, they did an they 1636 01:29:55.560 --> 01:29:59.880 did an ingenious episode in Star Trek where people had 1637 01:30:00.159 --> 01:30:03.920 people were half white and half black and they were 1638 01:30:03.920 --> 01:30:06.479 fighting each other, and they were fighting each other to 1639 01:30:06.520 --> 01:30:09.600 the death, and they hated each other. And I watched 1640 01:30:09.640 --> 01:30:14.039 this whole episode. Then at the end he said Kirk says, 1641 01:30:14.279 --> 01:30:20.199 why do you people hate each other so much? And 1642 01:30:20.239 --> 01:30:26.000 the one guy says, you didn't notice? And Kirk says, 1643 01:30:26.079 --> 01:30:30.319 what do you mean you're the same people? And the 1644 01:30:30.359 --> 01:30:36.399 guy says, no, they're black on the left side and 1645 01:30:36.520 --> 01:30:40.960 we're black on the right side. They were half black 1646 01:30:41.000 --> 01:30:44.079 and half white, split down the middle, literally white and black. 1647 01:30:44.640 --> 01:30:48.319 It was you know that that was so what what 1648 01:30:48.479 --> 01:30:52.199 the writer was saying there is these differences are so stupid. 1649 01:30:53.039 --> 01:30:55.520 I felt it was ingenius, but I want to I 1650 01:30:55.560 --> 01:30:57.359 want to say something else because we were talking about 1651 01:30:57.399 --> 01:31:02.479 politics and how why did you believe you're radical if 1652 01:31:02.479 --> 01:31:04.439 you believe in Trump and all that? And I looked 1653 01:31:04.479 --> 01:31:07.079 up something that I remembered and I just want to 1654 01:31:07.079 --> 01:31:12.640 impart this real quick. Donald Trump was elected to office 1655 01:31:13.199 --> 01:31:21.159 November eighth, twenty sixteen, and on January twentieth, twenty seventeen, 1656 01:31:21.680 --> 01:31:23.239 he was inaugurated. 1657 01:31:23.319 --> 01:31:26.960 Right, that was his very first day in office. 1658 01:31:27.359 --> 01:31:31.279 Following the inauguration, what people don't understand listen to this 1659 01:31:31.800 --> 01:31:37.199 is on January twenty first, The next day, twenty seventeen, 1660 01:31:37.840 --> 01:31:43.199 there was a million women march on Washington. I don't 1661 01:31:43.199 --> 01:31:46.279 know if there's a million women, but it was the 1662 01:31:46.479 --> 01:31:52.760 largest global movement of women participating in this march across 1663 01:31:52.800 --> 01:32:00.319 the US and in DC advocating for women's rights and 1664 01:32:00.399 --> 01:32:03.520 social issues. I watched it. Did you watch it on 1665 01:32:03.560 --> 01:32:06.560 the news? Do you remember that? Does anyone remember that? Okay? 1666 01:32:06.760 --> 01:32:07.039 Vague? 1667 01:32:07.640 --> 01:32:09.439 Now here's what I recall. 1668 01:32:10.239 --> 01:32:15.960 This is the day after Donald Trump took office, and 1669 01:32:16.079 --> 01:32:22.000 the interviews were from women of all classes, all walks 1670 01:32:22.000 --> 01:32:25.840 of life. And I remember the interviews with the women saying, 1671 01:32:26.439 --> 01:32:32.079 we will not stand for the rights that we have lost. 1672 01:32:33.840 --> 01:32:36.560 We will not stand by while our rights are plummeled, 1673 01:32:36.600 --> 01:32:40.920 are pummeled. And then one woman says, I can't believe 1674 01:32:41.000 --> 01:32:44.880 how oppressed we have become. Now, listen, this was the 1675 01:32:45.159 --> 01:32:50.560 day after he took office. There is not one thing 1676 01:32:50.720 --> 01:32:55.119 he had done, not one thing he had done, and 1677 01:32:55.199 --> 01:32:59.880 they were on Washington protesting him for taking away their rights. 1678 01:33:01.840 --> 01:33:04.800 Now you want to call that jump in the gun 1679 01:33:04.840 --> 01:33:08.239 a little anyway? Three O three seven one, three eight 1680 01:33:08.319 --> 01:33:16.439 two five five, Got more coming right up? Go with 1681 01:33:16.520 --> 01:33:20.079 a sure thing Denver's best roofer Excel roofing dot com. 1682 01:33:20.119 --> 01:33:25.760 You don't pay a cent until you're content, wait time 1683 01:33:25.800 --> 01:33:29.079 for an insurance check up, free, no obligation. Comparison call 1684 01:33:29.199 --> 01:33:32.479 Compass Insurance paying too much your coverage at dozens of 1685 01:33:32.520 --> 01:33:35.479 insurance companies find out now three all three seven seven 1686 01:33:35.560 --> 01:33:38.359 one help. You'll think you're his only customer when you 1687 01:33:38.399 --> 01:33:40.880 choose Frank durand the real estate man dot com to 1688 01:33:40.960 --> 01:33:44.119 list your home with Remax Alliance three all three nine 1689 01:33:44.159 --> 01:33:52.319 two zero sixteen twenty two. Hi Tom Martino, your troubleshooter 1690 01:33:52.359 --> 01:33:55.000 three O three seven one three talk three LL three 1691 01:33:55.159 --> 01:33:59.640 seven one three eight two five five So again, any 1692 01:33:59.680 --> 01:34:03.640 problem stress ander complaints? Of course, Bob, you talked about refrigerants, 1693 01:34:03.640 --> 01:34:05.640 and I want to go over this really quickly. Somebody 1694 01:34:05.680 --> 01:34:09.159 wants to know if the refrigeron's are changed, what happens 1695 01:34:09.199 --> 01:34:11.439 if yours runs low? How long do they keep the 1696 01:34:11.439 --> 01:34:13.920 old refrigerants? Do they still have free on? Do they 1697 01:34:13.960 --> 01:34:17.520 still have? How many generations of coolants do we have? 1698 01:34:19.199 --> 01:34:22.840 There's several generations and they will the older refrigerants will 1699 01:34:22.840 --> 01:34:24.079 eventually be phased out. 1700 01:34:24.119 --> 01:34:27.079 So do we have free on still? So well, I 1701 01:34:27.079 --> 01:34:27.439 don't know. 1702 01:34:28.279 --> 01:34:29.439 I actually don't know. 1703 01:34:29.560 --> 01:34:32.600 No, Okay, So prior to R four ten, which is 1704 01:34:32.720 --> 01:34:35.920 the current refrigerant, we had R twenty two, right, so 1705 01:34:37.800 --> 01:34:40.840 you know, right around I don't know thirteen, fourteen years ago, 1706 01:34:41.159 --> 01:34:43.359 they started phasing out R twenty two to go to 1707 01:34:43.880 --> 01:34:47.359 four ten. The refrigerant was still available and we could 1708 01:34:47.399 --> 01:34:52.000 service old equipment. But eventually, as supply got low, the 1709 01:34:52.119 --> 01:34:55.960 cost of the refrigerant Okay, I'm exorbitant, okay. And so 1710 01:34:55.960 --> 01:34:56.960 so when you say. 1711 01:34:56.720 --> 01:35:00.359 The new refrigerant being required in January, yes, January one, 1712 01:35:00.800 --> 01:35:02.520 you can still sell your older equipment. 1713 01:35:03.359 --> 01:35:06.239 Uh if I'm not sure exactly what the what it's 1714 01:35:06.239 --> 01:35:08.000 going to look like. But yes, if if there's if 1715 01:35:08.039 --> 01:35:10.319 there's equipment that's been manufactured, it's on. 1716 01:35:10.279 --> 01:35:12.439 The floor, will you can sell it. We'll be allowed 1717 01:35:12.439 --> 01:35:12.840 to sell it. 1718 01:35:12.880 --> 01:35:15.199 And why then will it be more expensive for the 1719 01:35:15.239 --> 01:35:18.640 other one? Is it because the refrigerant. 1720 01:35:18.079 --> 01:35:21.159 Or yeah, the cost I mean the costs. 1721 01:35:21.359 --> 01:35:25.520 And anytime there's a change over like this, I'm just anticipating. 1722 01:35:25.840 --> 01:35:27.920 I know, I know what happened last time. I know 1723 01:35:27.960 --> 01:35:29.079 what's going to happen this time. 1724 01:35:29.520 --> 01:35:33.880 And and uh, January one, anyway, every year seems to 1725 01:35:33.920 --> 01:35:37.239 be the time where manufacturers boost their prices. 1726 01:35:37.279 --> 01:35:42.680 So I have furnaces other than efficiency have not changed 1727 01:35:42.720 --> 01:35:45.600 so much as far as fuels, I mean, we have 1728 01:35:45.640 --> 01:35:48.239 gas and we have well the hybrids. You have a 1729 01:35:48.279 --> 01:35:50.439 combination of gas and electric or gas. 1730 01:35:50.199 --> 01:35:53.840 And oil for back east, right right, right now? Hybrids? 1731 01:35:53.960 --> 01:35:58.079 Do you sell them like a gas like a dual fuel? Yes, 1732 01:35:58.279 --> 01:36:01.840 like a heat pump. So I've actually got that in 1733 01:36:01.840 --> 01:36:07.199 my house, and so depending on the temperature outside and 1734 01:36:07.199 --> 01:36:09.600 the usage, it'll switch over from a heat pump to 1735 01:36:09.680 --> 01:36:10.479 a gas furnace. 1736 01:36:11.000 --> 01:36:13.199 Can you program it to do it? More like if 1737 01:36:13.199 --> 01:36:15.520 you had solar and wanted to use more electric. 1738 01:36:17.279 --> 01:36:20.560 Well, if you have solar, you're probably better off just 1739 01:36:20.560 --> 01:36:21.439 going with the heat pump. 1740 01:36:21.800 --> 01:36:25.920 Yeah, totally went And then yeah, a lot of people 1741 01:36:26.199 --> 01:36:29.039 are doing that. They're going with that hybrid system. So 1742 01:36:30.800 --> 01:36:35.600 the bottom line is whatever you have needs to match 1743 01:36:36.199 --> 01:36:40.880 the fuel and the expense. Again math, you have to decide. 1744 01:36:41.079 --> 01:36:44.000 Like you said, gas is pretty inexpensive here. 1745 01:36:43.960 --> 01:36:46.800 In Colorado, Yeah, our gas prices are really compared to 1746 01:36:46.840 --> 01:36:47.560 the rest of the country. 1747 01:36:47.560 --> 01:36:48.640 It's fairly inexpensive. 1748 01:36:48.760 --> 01:36:51.159 Okay. And I don't know what heating oil is doing 1749 01:36:51.199 --> 01:36:53.039 back east, but that used to be. That is the 1750 01:36:53.079 --> 01:36:54.000 main fuel back. 1751 01:36:53.840 --> 01:36:57.760 East, it primarily And there's still a lot of wood 1752 01:36:57.840 --> 01:37:00.680 as well, surprisingly, yeah, course. 1753 01:37:00.760 --> 01:37:02.199 And pellets and all of that. 1754 01:37:02.560 --> 01:37:06.279 All right, And another thing I was asking people about 1755 01:37:06.800 --> 01:37:10.720 their buying decisions and if politics skew them. I have 1756 01:37:10.760 --> 01:37:15.359 a lot of insightful I believe texts. Okay, now listen 1757 01:37:15.439 --> 01:37:16.960 to this one. 1758 01:37:17.239 --> 01:37:18.880 All right, here's one right here. 1759 01:37:20.199 --> 01:37:22.960 I agree with you when you said Trump tells people 1760 01:37:22.960 --> 01:37:25.439 what he wants to do on day one in office, 1761 01:37:25.680 --> 01:37:29.079 like get rid of the Constitution, prosecute all of his 1762 01:37:29.199 --> 01:37:35.399 political enemies without cause, including the fourth estate, which is 1763 01:37:35.439 --> 01:37:38.800 of course media. And he wants to take away women's 1764 01:37:39.000 --> 01:37:43.560 reproductive rights in all fifty states, pretty much enforcing neo 1765 01:37:43.680 --> 01:37:50.439 fascist agenda. You know what, that is really really really exaggerated. Okay, really, 1766 01:37:50.720 --> 01:37:53.640 I mean, okay, we might say both sides of exaggarate. 1767 01:37:53.680 --> 01:37:56.359 That is app He has never said he wants to 1768 01:37:56.359 --> 01:37:59.159 do away the Constitution. He said as a joke he 1769 01:37:59.239 --> 01:38:02.760 wanted to be addicted on day one only to do 1770 01:38:02.840 --> 01:38:04.079 certain things to shut. 1771 01:38:03.840 --> 01:38:05.479 The border down. Blah blah blah. 1772 01:38:05.680 --> 01:38:09.039 He never said he wants a national abortion ever, and 1773 01:38:09.439 --> 01:38:12.319 he never said, look at I just don't. 1774 01:38:12.159 --> 01:38:13.960 Want to that's just stupid. 1775 01:38:14.359 --> 01:38:19.520 Okay, This guy says, I think the beginning a division 1776 01:38:19.640 --> 01:38:24.600 started with Obama and has gotten worse with each presidential election. 1777 01:38:26.159 --> 01:38:28.760 As for which side is worse. I have to give 1778 01:38:29.319 --> 01:38:33.039 that to the left because if you don't believe exactly 1779 01:38:33.119 --> 01:38:37.039 what they believe, they are very public and mean about it. 1780 01:38:37.640 --> 01:38:40.640 You are called hateful by the way that they use 1781 01:38:40.680 --> 01:38:42.920 the word hate more than anyone. By the way, and 1782 01:38:43.000 --> 01:38:46.079 I've said this before, one of the most hateful organizations 1783 01:38:46.199 --> 01:38:51.119 I have ever encountered is the Center Against Digital Hate. 1784 01:38:52.399 --> 01:38:54.079 Those people are supposed. 1785 01:38:53.680 --> 01:38:57.800 To go online and find digital hate, and they generate 1786 01:38:57.880 --> 01:39:02.079 more digital hate than anyone I have ever scene this one. 1787 01:39:02.520 --> 01:39:10.000 Let's see at this stage, it's almost okay, well, well, 1788 01:39:10.039 --> 01:39:14.000 here says the division is a symptom. The disease is 1789 01:39:14.079 --> 01:39:19.159 a separation of ideologies. We used to debate policy because 1790 01:39:19.279 --> 01:39:24.760 our values largely aligned as a population, so division was 1791 01:39:24.960 --> 01:39:29.159 less because the distance between left and right was less. 1792 01:39:30.000 --> 01:39:34.359 Now we debate ideology, and that's a much wider chasm 1793 01:39:34.800 --> 01:39:40.079 to cross, hence more division. A very divisive corporate news 1794 01:39:40.119 --> 01:39:43.159 media doesn't help either. That's right, we do have a 1795 01:39:43.199 --> 01:39:46.760 divisive media. That's how they keep you engaged. At this point, 1796 01:39:46.800 --> 01:39:52.840 it's almost as blatant as capitalism, meritocracy, and traditional Western 1797 01:39:52.960 --> 01:39:58.680 values versus Marxism and a myriad of faults both culturally 1798 01:39:58.880 --> 01:40:00.199 and fiscally. 1799 01:40:00.119 --> 01:40:02.800 Hmm, very well, I mean we got some. 1800 01:40:04.000 --> 01:40:05.000 This guy says. 1801 01:40:07.439 --> 01:40:11.640 Progressives are more hateful. For example, just take a look 1802 01:40:11.680 --> 01:40:15.039 at the View. I don't know that program. The View. 1803 01:40:15.560 --> 01:40:19.560 Tom Barack Obama was the initial great divider president. He 1804 01:40:19.640 --> 01:40:22.439 divided races in order to help get elected. I don't 1805 01:40:22.479 --> 01:40:26.399 remember him doing that, but okay. He divided by gender 1806 01:40:26.960 --> 01:40:30.039 to get elected. He divided by income to get elected. 1807 01:40:30.319 --> 01:40:34.880 He divided by morality as well. Wow, it's amazing how 1808 01:40:34.880 --> 01:40:40.479 many people are texting about this. Tom Trump did say 1809 01:40:40.520 --> 01:40:47.279 many migrants were fine people, he said, basically, he said 1810 01:40:47.319 --> 01:40:50.199 that first coming down the escalator. He said he he's 1811 01:40:50.279 --> 01:40:53.399 often said that that there are good people who protest, 1812 01:40:53.479 --> 01:40:55.439 good people who counter protests. 1813 01:40:55.479 --> 01:40:56.359 There are good people. 1814 01:40:56.119 --> 01:41:01.359 Who are immigrants, by the way, And then he says, 1815 01:41:02.279 --> 01:41:05.920 the liberals said he was talking about white supremacist when 1816 01:41:05.960 --> 01:41:08.319 he said there's some good people, and he didn't mean 1817 01:41:08.359 --> 01:41:11.720 that anyway. So this guy basically says the media just 1818 01:41:11.880 --> 01:41:14.680 never reports any of the good things. He says, only 1819 01:41:14.720 --> 01:41:18.079 the bad things. Three all three seven, one, three eight 1820 01:41:18.159 --> 01:41:27.640 two five five Go with a sure thing Denver's best 1821 01:41:27.720 --> 01:41:30.600 roofer excel roofing dot com. You don't pay a cent 1822 01:41:30.800 --> 01:41:37.600 until you're content. Time for an insurance checkup free, no obligation. 1823 01:41:37.640 --> 01:41:41.439 In comparison, call Compass Insurance paying too much your coverage 1824 01:41:41.479 --> 01:41:44.119 at dozens of insurance companies find out now three all 1825 01:41:44.199 --> 01:41:46.680 three seven seven to one help. You'll think you're his 1826 01:41:46.840 --> 01:41:49.439 only customer when you choose Frank durand the real estate 1827 01:41:49.479 --> 01:41:52.720 Man dot com to list your home with Remax Alliance 1828 01:41:52.960 --> 01:41:59.520 three all three nine two zero sixteen twenty two. Hi 1829 01:42:00.039 --> 01:42:03.560 Martino here three all three seven one three talk seven 1830 01:42:03.600 --> 01:42:08.079 one three eight two five five. Whatever is on your mind, 1831 01:42:08.079 --> 01:42:10.119 give us a call. We got bob logan with us 1832 01:42:10.119 --> 01:42:12.439 from Plumbline Services, by the way, and I just want 1833 01:42:12.479 --> 01:42:16.640 to tell you if you get an HVAC system replaced, 1834 01:42:16.920 --> 01:42:19.039 you get the furnace free. You got to call them 1835 01:42:19.079 --> 01:42:21.319 for details three all three five eight six ten eighty 1836 01:42:21.359 --> 01:42:25.039 six or go to plumb Line Services dot com. Getting 1837 01:42:25.079 --> 01:42:29.439 a crapload of texts today and comments on whether or 1838 01:42:29.520 --> 01:42:34.600 not people are influenced by politics when they buy a 1839 01:42:34.680 --> 01:42:38.119 lot of people are saying they do they care, but 1840 01:42:38.319 --> 01:42:40.439 it depends on how radical they are. They say. If 1841 01:42:40.439 --> 01:42:42.560 they don't know, or people don't make a big point 1842 01:42:42.560 --> 01:42:47.840 of it, they pretty much will will patronize the business, 1843 01:42:48.119 --> 01:42:51.479 use the product service, but if they're really vocal on it, 1844 01:42:51.560 --> 01:42:55.760 like Mike Lindel, My Pillow or some crazy lefty, they 1845 01:42:55.880 --> 01:43:00.159 will not shop with them. There are some people's say 1846 01:43:00.199 --> 01:43:03.800 they will never watch another DeNiro movie again. Others say 1847 01:43:03.840 --> 01:43:07.199 they have stopped listening to Taylor Swift. I don't really 1848 01:43:07.279 --> 01:43:09.520 know if I go that far, but I do know 1849 01:43:09.600 --> 01:43:12.960 that if people are hateful, now that's different than just 1850 01:43:13.000 --> 01:43:14.560 being politically in. 1851 01:43:14.560 --> 01:43:16.159 Disagreement with me. I don't care about that. 1852 01:43:16.439 --> 01:43:18.520 But if people do things the harm people, or they're 1853 01:43:18.560 --> 01:43:21.079 just not good people, I think that would affect me 1854 01:43:21.479 --> 01:43:24.239 more than anything. And again that would be my judgment. 1855 01:43:24.279 --> 01:43:26.760 But I mean, I think it's pretty clear what we 1856 01:43:26.840 --> 01:43:28.319 mean by that. All Right, I'm going to go to 1857 01:43:28.399 --> 01:43:33.279 Deputy d who I hear what happened? Was here this 1858 01:43:33.319 --> 01:43:37.399 woman or Glenn? I mean, he said that he went 1859 01:43:37.439 --> 01:43:41.680 to a pep Boys on South Parker Road, thirteen ninety 1860 01:43:41.760 --> 01:43:45.720 South park Road, and the service manager and that go 1861 01:43:46.119 --> 01:43:52.159 Richardson Anko or whatever, he told him he had bad 1862 01:43:52.239 --> 01:43:55.560 breaks and needed nine hundred dollars in repairs. Now we're 1863 01:43:55.600 --> 01:43:59.640 running out of time. Do I hear the music? I 1864 01:44:00.199 --> 01:44:04.039 heard it anyway, We're gonna have to come back to this. 1865 01:44:04.560 --> 01:44:07.840 Go with a sure thing Denver's Best roofer Excel Roofing 1866 01:44:07.920 --> 01:44:08.520 dot com. 1867 01:44:08.560 --> 01:44:10.560 You don't pay a cent until you're content. 1868 01:44:13.920 --> 01:44:17.119 Time for an insurance check up free, no obligation comparison 1869 01:44:17.239 --> 01:44:20.800 call Compass Insurance paying too much your coverage at dozens 1870 01:44:20.840 --> 01:44:23.560 of insurance companies find out now three oh three seven 1871 01:44:23.680 --> 01:44:26.479 seven to one help. You'll think you're his only customer 1872 01:44:26.520 --> 01:44:28.760 when you choose Frank durand the real estate Man dot 1873 01:44:28.800 --> 01:44:32.039 com to list your home with Remax Alliance three. 1874 01:44:32.000 --> 01:44:34.239 Oh three nine two zero sixteen twenty two. 1875 01:44:39.680 --> 01:44:39.880 Rip. 1876 01:44:42.000 --> 01:44:45.399 You need advice so you don't have to. 1877 01:44:47.239 --> 01:44:53.560 Come runs as we can, Shooter's gonna help come man, 1878 01:44:54.399 --> 01:44:55.279 This is. 1879 01:44:55.239 --> 01:45:01.119 The Troubleshooter Show. Now, Tom Martinez, Hey. 1880 01:45:00.600 --> 01:45:03.399 Tom Martino here, Welcome to the show. Three oh three 1881 01:45:03.560 --> 01:45:06.439 seven one three talk seven to one three eight two 1882 01:45:06.560 --> 01:45:11.520 five five. So we've had a number of discussions today, 1883 01:45:11.960 --> 01:45:13.920 and I want to follow up on some of them. 1884 01:45:13.960 --> 01:45:15.680 First of all, I have Flume Line Services with me. 1885 01:45:16.399 --> 01:45:18.319 Bob Logan is with me. I've known him for years 1886 01:45:18.319 --> 01:45:21.840 and years and and he didn't have any gray hair 1887 01:45:21.880 --> 01:45:25.760 when I knew him at first. Never anyway, you can 1888 01:45:25.840 --> 01:45:28.960 be part of the festivities by giving a call three 1889 01:45:29.039 --> 01:45:32.199 h three Martino, and you can even leave a message. 1890 01:45:31.800 --> 01:45:33.119 After ours we'll get back to you. 1891 01:45:33.880 --> 01:45:37.039 Bob has an offer that if you are replacing your 1892 01:45:37.159 --> 01:45:39.800 HVAC system, you get the furnace free. Somebody wanted to 1893 01:45:39.800 --> 01:45:44.279 know about that. So what are the details. Let's get 1894 01:45:44.319 --> 01:45:47.159 down to the nasty nitty gritty. So you you hike 1895 01:45:47.239 --> 01:45:49.239 up the price so you can take off the furnace. 1896 01:45:49.279 --> 01:45:50.039 Now I'm just kidding. 1897 01:45:50.800 --> 01:45:53.119 Now, I know, I absolutely know that's not true. 1898 01:45:53.199 --> 01:45:55.960 No, really, it's wonderful that you don't do that, But 1899 01:45:56.159 --> 01:45:57.880 how does it work? Tell us the details. 1900 01:45:58.079 --> 01:46:01.279 So we matched the furnace the air conditioning system that 1901 01:46:01.319 --> 01:46:03.640 you buy. Again, just like an automobile, you can buy 1902 01:46:03.960 --> 01:46:08.640 a budget simple system or there's really high end luxury 1903 01:46:08.680 --> 01:46:11.840 systems and a lot in between. And so whatever air 1904 01:46:11.840 --> 01:46:14.880 conditioner you buy in the furnace will match. We'll give 1905 01:46:14.880 --> 01:46:17.800 you the free furnace. Now you will pay for the 1906 01:46:17.880 --> 01:46:20.319 labor to install it. So on both sides, you paid 1907 01:46:20.399 --> 01:46:23.399 for the labor, but the equipment itself, you know, which 1908 01:46:23.439 --> 01:46:25.800 is typically up to around twenty five hundred bucks. 1909 01:46:26.279 --> 01:46:32.520 All right, Now that is plumb Line Services Dot Calm, 1910 01:46:32.840 --> 01:46:35.399 and I want to mention a few other things. 1911 01:46:35.560 --> 01:46:39.319 We had a call about the Pep Boys. 1912 01:46:39.800 --> 01:46:42.960 So this is right before the break okay, So thirteen 1913 01:46:43.079 --> 01:46:47.039 ninety South Park Road, the service manager recommended a break 1914 01:46:47.079 --> 01:46:49.359 job for nine hundred bucks, said you've got bad breaks. 1915 01:46:49.880 --> 01:46:54.199 Two subsequent mechanics told Glenn that his breaks were fine. 1916 01:46:54.600 --> 01:46:58.079 He's got everything in writing, including the Pep Boys proposal 1917 01:46:58.199 --> 01:47:01.039 and the other two us saying he doesn't need breaks. 1918 01:47:01.319 --> 01:47:03.640 I asked Deputy D to make a phone call. He 1919 01:47:03.800 --> 01:47:06.960 was upset about it. I don't blame him now. He 1920 01:47:07.000 --> 01:47:08.960 didn't spend the money. He did the smart thing. He 1921 01:47:09.000 --> 01:47:12.319 got another opinion when he felt, you know, that was 1922 01:47:12.359 --> 01:47:14.680 a little I don't know if he thought it was 1923 01:47:14.720 --> 01:47:17.960 hasty or it was too expensive or whatever, but he 1924 01:47:18.079 --> 01:47:20.880 wasn't having any symptoms. He had gone into Pep Boys 1925 01:47:21.560 --> 01:47:25.920 for a oil change. So Deputy D, what did you 1926 01:47:26.000 --> 01:47:27.439 find Tom? 1927 01:47:27.479 --> 01:47:30.199 I spoke with mister Richardson, he's the service manager over 1928 01:47:30.239 --> 01:47:33.439 at that particular Pep Boys, and he remembers the consumer 1929 01:47:33.560 --> 01:47:37.000 very well, and he looked up the work order. The 1930 01:47:37.039 --> 01:47:39.319 car went in for an oil change on the sixth 1931 01:47:39.399 --> 01:47:42.840 of August and the consumer is quoted on that work 1932 01:47:42.960 --> 01:47:46.600 order as having said, I'm not sure what breaks service 1933 01:47:46.680 --> 01:47:50.279 I need. As a result, pep Boys provided a courtesy 1934 01:47:50.319 --> 01:47:54.279 inspection of his breaks. The company's policy, it's it's important 1935 01:47:54.279 --> 01:47:58.600 to note, is to recommend new break pads when existing 1936 01:47:58.600 --> 01:48:01.680 brake pads reach for thirty seconds of friction. 1937 01:48:01.479 --> 01:48:02.760 Material left on them. 1938 01:48:03.439 --> 01:48:07.319 So pep boys does not have a record of what 1939 01:48:07.359 --> 01:48:09.079 they measured out his pads at. 1940 01:48:09.239 --> 01:48:11.319 Yeah, but pads wouldn't be nine hundred bucks. 1941 01:48:11.520 --> 01:48:14.560 Well it's more than pads. What they recommended on that 1942 01:48:14.600 --> 01:48:16.960 work order is front brake. 1943 01:48:16.800 --> 01:48:20.359 Pet Wait, wait, did the service manager recall any offers 1944 01:48:20.399 --> 01:48:20.760 on that? 1945 01:48:21.119 --> 01:48:21.239 Oh? 1946 01:48:21.359 --> 01:48:23.239 Yeah, he looked up the work worder, so he did 1947 01:48:23.279 --> 01:48:27.199 admit it. Yeah, he admitted. Yeah, it's factually correct everything 1948 01:48:27.239 --> 01:48:28.880 the consumer can't actually correct. 1949 01:48:28.880 --> 01:48:31.920 So what did they What did pep boys recommend? 1950 01:48:31.960 --> 01:48:35.359 So they recommended three line items front brake pads and 1951 01:48:35.439 --> 01:48:40.439 front rotors, rear brake pads, and a brake fluid flush 1952 01:48:40.680 --> 01:48:43.680 for a total of approximately nine hundred bucks, which frankly 1953 01:48:43.680 --> 01:48:44.680 sounds reasonable to me. 1954 01:48:45.000 --> 01:48:47.119 Well, if you did all of that but the two 1955 01:48:47.239 --> 01:48:49.920 mechanics that he didn't need any of it, Well, that's 1956 01:48:49.960 --> 01:48:51.760 what I meant, So what did they say about not 1957 01:48:51.880 --> 01:48:52.359 needing it? 1958 01:48:52.800 --> 01:48:55.119 They're sticking by their word that he does need it. 1959 01:48:55.279 --> 01:48:57.680 Yeah, they stand by their diagnosis. 1960 01:48:57.720 --> 01:48:58.680 Oh they really do. 1961 01:48:58.920 --> 01:49:00.920 Yeah, but I want. 1962 01:49:00.760 --> 01:49:02.960 This guy to get a third one. And I swear 1963 01:49:02.960 --> 01:49:04.960 to you. If they're sticking by this and it turns 1964 01:49:05.000 --> 01:49:07.159 out to be a lie, I want to destroy him. 1965 01:49:07.800 --> 01:49:11.039 Well, I got yeah, the reason, like, the only way 1966 01:49:11.039 --> 01:49:13.720 to make it into a lie is if the consumer's 1967 01:49:13.760 --> 01:49:17.600 brake pads did not measure thirty seconds or less. 1968 01:49:18.039 --> 01:49:20.520 That's not that's not a way. 1969 01:49:20.560 --> 01:49:22.920 He said he needed way more than brake pads. 1970 01:49:24.199 --> 01:49:26.960 The pep boys said that he needs more than brake pads. 1971 01:49:26.960 --> 01:49:29.159 Yeah, so all we have to do is get another 1972 01:49:29.159 --> 01:49:31.359 mechanic like Kevin Kulk and his shirt and audos that 1973 01:49:31.520 --> 01:49:34.319 to say he doesn't need all of that stuff. It's 1974 01:49:34.359 --> 01:49:39.199 not difficult. First of all, measuring the brake pads is 1975 01:49:39.319 --> 01:49:42.279 one part of it. For him to discern that he 1976 01:49:42.399 --> 01:49:44.640 needed what break discs. 1977 01:49:45.159 --> 01:49:47.039 In the front? He needed rotors discs? 1978 01:49:48.479 --> 01:49:50.680 Come on, man, how did he discern that? 1979 01:49:51.199 --> 01:49:54.560 Well, in my experience, you visually inspect the discs. You 1980 01:49:54.600 --> 01:49:57.840 look for a lip forming on the outside perimeter. You 1981 01:49:57.880 --> 01:50:00.880 also look for scoring so why would. 1982 01:50:00.640 --> 01:50:02.680 Two mechanics tell him he does it? Or is this 1983 01:50:02.720 --> 01:50:05.079 guy lying about the other two mccans. Here's what I 1984 01:50:05.079 --> 01:50:07.479 want to do. I want to ask Glenn if he 1985 01:50:07.520 --> 01:50:10.159 would take it to one of our people. I don't 1986 01:50:10.199 --> 01:50:12.560 know where he was calling from, but he could probably 1987 01:50:12.560 --> 01:50:15.119 take it over to if it was South Park Road Bake, 1988 01:50:15.199 --> 01:50:16.800 take it over to Chimera Transmission. 1989 01:50:16.920 --> 01:50:17.880 Just have him look at it. 1990 01:50:18.840 --> 01:50:21.760 I really, I really want to know, because so what 1991 01:50:21.800 --> 01:50:26.359 they said was they stand by their their diagnosis. Yes, 1992 01:50:26.720 --> 01:50:31.439 for nine dollars in break work, all right, and that's disks, 1993 01:50:31.520 --> 01:50:34.960 and that's or rotors, that's pads. What else? 1994 01:50:35.199 --> 01:50:39.000 Flood flush was the third line item. Break fluid flush. 1995 01:50:39.279 --> 01:50:42.880 Okay, somebody told me you never need a break fluid flush. 1996 01:50:42.880 --> 01:50:44.119 You just keep you keep. 1997 01:50:44.840 --> 01:50:46.800 Why would you have to flush break fluid? 1998 01:50:46.880 --> 01:50:50.199 Well, I have an electronic device that I purchased, and 1999 01:50:50.560 --> 01:50:53.359 you dip it into the break fluid and it tells 2000 01:50:53.399 --> 01:50:55.840 you what the percentage of moisture is in it. 2001 01:50:55.880 --> 01:50:59.319 Okay, Well, I guess if you've never had it service. 2002 01:50:59.000 --> 01:51:02.640 Yeah, it absorbs oisture from the air, and so once 2003 01:51:02.680 --> 01:51:04.600 you get to a certain percentage, it needs to be 2004 01:51:04.600 --> 01:51:05.239 flushed out. 2005 01:51:07.199 --> 01:51:12.399 Okay, So I want to know, is this guy driving 2006 01:51:12.439 --> 01:51:14.840 around because they said his brakes were bad and they 2007 01:51:14.920 --> 01:51:16.119 needed to be replaced. 2008 01:51:16.520 --> 01:51:19.119 They didn't use the word bad or did he explain 2009 01:51:19.199 --> 01:51:22.520 the policy, which is if they measure four thirty seconds 2010 01:51:22.600 --> 01:51:26.760 or less a friction material their policies to recommend replacement 2011 01:51:26.800 --> 01:51:27.399 of the pads. 2012 01:51:27.399 --> 01:51:29.920 And then I'm going to say this again, what's the 2013 01:51:29.960 --> 01:51:35.760 policy for recommending the other stuff? I mean, did he 2014 01:51:35.880 --> 01:51:38.479 mention what he does to recommend. 2015 01:51:38.000 --> 01:51:43.039 Disks not discs rots? Did mention the fluid replacement recommendation? 2016 01:51:43.720 --> 01:51:47.880 He said that that's an automatic recommendation when they do breaks. 2017 01:51:47.960 --> 01:51:54.199 Yes, okay, but nine hundred dollars does that sound? I 2018 01:51:54.239 --> 01:51:56.479 want to can we get Sheridan on I want to 2019 01:51:56.479 --> 01:51:59.520 ask him about the nine hundred bucks for that. Although 2020 01:51:59.560 --> 01:52:02.600 I don't can pricing in any organization, including people on 2021 01:52:02.640 --> 01:52:05.600 my referral list, I'd still like to get Kevin Colkins's 2022 01:52:05.760 --> 01:52:09.159 idea of this. And then I'd like to know how 2023 01:52:09.199 --> 01:52:11.960 do they come to the conclusion he needs new rotors, 2024 01:52:12.199 --> 01:52:15.079 So two new rotors in the front pads all the 2025 01:52:15.119 --> 01:52:21.119 way around and a flush nine hundred dollars? Why do 2026 01:52:21.199 --> 01:52:22.479 you say that's reasonable? 2027 01:52:22.560 --> 01:52:23.720 D oh? 2028 01:52:23.880 --> 01:52:27.600 Well, look, I mean, mechanics charge what one hundred, one 2029 01:52:27.680 --> 01:52:32.479 hundred and fifty dollars an hour nowadays, and this is this. 2030 01:52:32.439 --> 01:52:33.720 Is probably a three hour job. 2031 01:52:33.880 --> 01:52:37.479 I just had mine replace my brakes and pads, and 2032 01:52:37.720 --> 01:52:40.079 I was just trying to find my quote. I guarantee 2033 01:52:40.119 --> 01:52:42.000 it was more than nine hundred bucks. Well kind of 2034 01:52:42.039 --> 01:52:44.439 car though, it's a Rolls Royce. No, no, but I 2035 01:52:44.479 --> 01:52:48.199 mean it's not a Lincoln Navigator. Okay, but I didn't. 2036 01:52:48.640 --> 01:52:51.960 Yeah, I think it was like twelve fourteen hundred dollars. 2037 01:52:52.439 --> 01:52:55.000 Wow, did you get a second opinion? 2038 01:52:55.199 --> 01:52:55.279 No? 2039 01:52:56.479 --> 01:52:57.960 Okay, I trust my mechanic. 2040 01:52:58.399 --> 01:53:03.399 All right, Well that's different anyway. 2041 01:53:03.560 --> 01:53:03.920 Okay. 2042 01:53:04.119 --> 01:53:07.640 By the way, we also were talking about buying decisions 2043 01:53:08.439 --> 01:53:14.399 and if they would be influenced by politics or by 2044 01:53:14.520 --> 01:53:19.359 political ideology. And I have not heard anyone say yet 2045 01:53:19.760 --> 01:53:24.079 that it doesn't influence them. Now, obviously it's skewed. Now now, 2046 01:53:24.119 --> 01:53:28.840 I've had probably an equal number though, say if they 2047 01:53:28.840 --> 01:53:31.039 were staunch conservatives, I'd avoid them. 2048 01:53:31.560 --> 01:53:35.520 The others said if they were progressive. 2049 01:53:35.000 --> 01:53:39.720 I'd do it. So it's not one or the other. Now, 2050 01:53:39.920 --> 01:53:43.359 somebody says you need to check your break fluid because 2051 01:53:43.439 --> 01:53:46.319 it does have Okay, that's exactly what this person moisture 2052 01:53:46.319 --> 01:53:49.079 and that will affect calipers. So that's what you were saying, 2053 01:53:49.159 --> 01:53:52.600 d And some one of my textures said, yes, that 2054 01:53:52.760 --> 01:53:56.039 is a very important component. And then someone else said, 2055 01:53:56.079 --> 01:54:00.359 here I remember why I sug oh, never mind, that's 2056 01:54:00.159 --> 01:54:06.600 nothing to do with this car thing. Okay, hold on Tom. 2057 01:54:06.640 --> 01:54:10.399 In Virginia to pass state inspection, minimum brake pads is 2058 01:54:10.439 --> 01:54:16.640 two thirty seconds. The Colorado doesn't have these inspections. So 2059 01:54:16.680 --> 01:54:17.399 what did they say? 2060 01:54:17.439 --> 01:54:19.359 Their recommendation is thirty seconds? 2061 01:54:19.439 --> 01:54:23.680 Or okay? All right? And then somebody else said, at 2062 01:54:23.680 --> 01:54:26.720 one hundred and twenty five thousand miles on my Ford Ranger, 2063 01:54:27.199 --> 01:54:31.039 I flushed the fluid three times. Calibers are in good 2064 01:54:31.079 --> 01:54:34.479 shape and original I do it myself. Yeah, but obviously 2065 01:54:35.000 --> 01:54:39.680 you know, I just don't know. To me, four thirty 2066 01:54:39.720 --> 01:54:42.680 seconds is an empty pad? What does that? 2067 01:54:42.720 --> 01:54:43.760 It's an eighth of an inch? 2068 01:54:44.479 --> 01:54:51.279 Okay? And then what I don't understand is the nine hundred. 2069 01:54:51.319 --> 01:54:54.680 Maybe that's a reasonable price. As Bob said, did you 2070 01:54:54.760 --> 01:54:56.840 get rotors all the way around the bomb or did 2071 01:54:56.880 --> 01:55:01.239 you get four wheel discs? Or do you don't have drums? 2072 01:55:01.279 --> 01:55:03.439 And they don't make drums anymore? Do they not on 2073 01:55:03.840 --> 01:55:04.720 car like Bob's. 2074 01:55:04.880 --> 01:55:08.319 No, Bob, it's not that great. 2075 01:55:08.439 --> 01:55:11.880 Did you have all four? Did you have rotors done too? 2076 01:55:11.960 --> 01:55:12.399 Do you remember? 2077 01:55:12.439 --> 01:55:14.199 I was trying to look at my because I had Okay, 2078 01:55:14.239 --> 01:55:15.920 I want to see I want to see them whole 2079 01:55:15.920 --> 01:55:16.560 bunch of other stuff. 2080 01:55:16.600 --> 01:55:18.399 And I want to get Kevin on because I want 2081 01:55:18.399 --> 01:55:22.399 to ask about it about that three or three seven 2082 01:55:22.520 --> 01:55:25.000 one three talk seven one three. I can't believe the 2083 01:55:25.159 --> 01:55:28.840 amount of texts I'm getting here about everything that I'm 2084 01:55:28.880 --> 01:55:31.399 talking about. For some reason, people are texting rather than calling. 2085 01:55:31.680 --> 01:55:37.279 One says, how sadly hypocritical. Harris and the liberals call 2086 01:55:37.399 --> 01:55:41.039 Trump evil. Trump may be a jerk, but Harris and 2087 01:55:41.079 --> 01:55:44.960 the Democrats support, even celebrate at rallies the killing of 2088 01:55:45.000 --> 01:55:47.640 eighty thousand unborn, innocent babies every year. 2089 01:55:48.199 --> 01:55:49.039 No evil there. 2090 01:55:49.760 --> 01:55:53.279 And then somebody has said Trump did say many migrants 2091 01:55:53.520 --> 01:55:54.600 are fine people. 2092 01:55:54.800 --> 01:55:55.640 Yes, I heard that. 2093 01:55:56.319 --> 01:56:01.039 And then someone said that how many people have tried 2094 01:56:01.039 --> 01:56:03.319 to shoot Harris? None? 2095 01:56:03.880 --> 01:56:05.800 And they don't encourage it either. 2096 01:56:08.279 --> 01:56:11.760 I don't believe the Democrats encouraged the shooting of Trump 2097 01:56:11.840 --> 01:56:15.479 or the attempting, but they certainly did say and I'll 2098 01:56:15.479 --> 01:56:17.880 say this straight up. They said he is evil, he's 2099 01:56:17.960 --> 01:56:23.840 a danger to democracy, and they've even said he'll pull 2100 01:56:23.920 --> 01:56:26.159 down the country. I mean there might be people thinking 2101 01:56:26.199 --> 01:56:31.920 they're doing their political duty by going after him. 2102 01:56:32.279 --> 01:56:34.840 We got more coming up on the Troubleshooter Show. 2103 01:56:41.479 --> 01:56:44.720 Go with a sure thing Denver's Best Roofer Excel Roofing 2104 01:56:44.840 --> 01:56:47.479 dot com. You don't pay a cent until you're content. 2105 01:56:50.840 --> 01:56:54.039 Time for an insurance checkup free, no obligation. In comparison, 2106 01:56:54.159 --> 01:56:57.720 call Compass Insurance paying too much your coverage at dozens 2107 01:56:57.720 --> 01:57:00.479 of insurance companies find out now three out three, seven 2108 01:57:00.479 --> 01:57:02.840 to seven to one. Help. You'll think you're his only 2109 01:57:02.920 --> 01:57:05.359 customer when you choose Frank durand the real estate Man 2110 01:57:05.439 --> 01:57:08.840 dot com to list your home with Remax Alliance three 2111 01:57:08.920 --> 01:57:15.319 oh three nine two zero sixteen twenty two. Hi Tom Martino, 2112 01:57:15.640 --> 01:57:20.239 your Troubleshooter three oh three seven one three talks seven 2113 01:57:20.279 --> 01:57:23.800 one three eight two five five. All right, so Larry, 2114 01:57:24.039 --> 01:57:27.039 you got to comment on the new refrigeration AC stuff. 2115 01:57:27.079 --> 01:57:31.560 Go ahead, Larry, I can you hear me? Okay, Tom? 2116 01:57:32.079 --> 01:57:34.159 Yes, sir, okay. 2117 01:57:34.319 --> 01:57:40.680 I have two older vehicles that use the R twelve refragrant. Yes, 2118 01:57:40.720 --> 01:57:45.600 and which is a lower compression refrigerant in too. I've 2119 01:57:45.640 --> 01:57:48.520 had a couple of well, they have leaked out all 2120 01:57:48.520 --> 01:57:53.680 a refrigerant years ago and so they're not even opera both. 2121 01:57:54.479 --> 01:57:58.000 But I've had a couple of estimates. I'm converting to 2122 01:57:58.159 --> 01:58:01.439 the newer refrigerant, which you I'll break at a higher pressure, 2123 01:58:02.159 --> 01:58:05.159 and so they have to replace the compressor and certain 2124 01:58:05.319 --> 01:58:11.359 components of the refrigerator of the right system. Okay, is 2125 01:58:11.399 --> 01:58:17.680 it possible to get the older professors rebuilt use the 2126 01:58:17.840 --> 01:58:19.159 R twelve refrigerant? 2127 01:58:21.039 --> 01:58:24.920 You know what, it's a totally different compression ratio. My 2128 01:58:25.119 --> 01:58:27.600 gut is telling me that would be more trouble than 2129 01:58:27.640 --> 01:58:31.600 it's worth. You you can replace I believe the compressor, 2130 01:58:32.319 --> 01:58:35.600 but I'm not sure what your system has made. Bob. 2131 01:58:36.399 --> 01:58:38.159 Do you have someone at that at the office. 2132 01:58:38.159 --> 01:58:39.760 We could call who's talking about vehicles? 2133 01:58:39.960 --> 01:58:40.039 No? 2134 01:58:40.039 --> 01:58:44.199 Wait, are you talking about vehicles? Yes, okay, let's ask 2135 01:58:44.239 --> 01:58:47.399 something I could answer the question. Oh yeah, go ahead, Bob. 2136 01:58:48.520 --> 01:58:53.119 So, Larry, if you want to change the newer refrigerant, 2137 01:58:53.640 --> 01:58:56.159 you're going to have to change the compressor, of course, 2138 01:58:56.199 --> 01:58:58.359 and I think you're going to have to change expansion 2139 01:58:58.439 --> 01:59:02.600 valve in the core because it is higher pressure. Now, 2140 01:59:02.640 --> 01:59:05.039 if you have a classic car, you can still buy 2141 01:59:05.079 --> 01:59:08.319 the old R twelve refrigerant. And if you want to 2142 01:59:08.359 --> 01:59:10.479 keep your car original, if it's like if it's a 2143 01:59:10.479 --> 01:59:12.800 show car, you might want to consider keeping it. 2144 01:59:13.840 --> 01:59:15.800 What is your the two vehicles, the. 2145 01:59:15.720 --> 01:59:18.880 Two vehicles I have are one is the ninety one 2146 01:59:19.039 --> 01:59:22.079 and one of them is eighty six. Both use as 2147 01:59:22.159 --> 01:59:26.159 the R twelve. And I just happen to have twelve 2148 01:59:26.279 --> 01:59:31.000 pint bands of R twelve that I could use. Oh, 2149 01:59:31.199 --> 01:59:35.920 I'm wondering about getting the compressors rebuilt or replaced. 2150 01:59:37.479 --> 01:59:39.920 There is a place where you can send your compressor, 2151 01:59:39.920 --> 01:59:42.800 your R twelve compressor in and get them rebuilt. I 2152 01:59:42.800 --> 01:59:45.039 believe they sell them on exchange. I'd have to look 2153 01:59:45.079 --> 01:59:46.840 it up, but there is a place that does that, 2154 01:59:46.960 --> 01:59:49.520 and I would keep it. I would keep it on 2155 01:59:49.560 --> 01:59:53.479 your old refrigerant because the auto parts store, I believe, 2156 01:59:53.600 --> 01:59:58.560 sell a substitute for R twelve, but you don't have 2157 01:59:58.640 --> 02:00:00.000 to change any of the component. 2158 02:00:00.239 --> 02:00:01.600 I think it's called hot shot. 2159 02:00:03.399 --> 02:00:05.600 Okay, Well, I have a lot of the R twelve 2160 02:00:05.680 --> 02:00:08.960 on hand that I've had for years and years. 2161 02:00:09.680 --> 02:00:12.680 That's good. Our twelve is worth its weight in gold. 2162 02:00:13.920 --> 02:00:14.319 I know it. 2163 02:00:15.039 --> 02:00:17.560 I was told that it's probably close to one hundred 2164 02:00:17.560 --> 02:00:22.039 dollars a can, and I have twelve can it so. 2165 02:00:22.199 --> 02:00:24.560 Geez, probably more. 2166 02:00:25.319 --> 02:00:29.000 But there is a place where you can exchange your compressor. 2167 02:00:29.439 --> 02:00:32.319 If you want to leave your number, I can look 2168 02:00:32.359 --> 02:00:34.359 it up and call you. 2169 02:00:34.359 --> 02:00:37.800 You were talking about vehicles, right, bo, this is automobile referra. 2170 02:00:37.840 --> 02:00:41.520 Our twelve is automobile refrigerate. Okay, because I know, I 2171 02:00:41.560 --> 02:00:44.239 know you've been in I've been in the trade a 2172 02:00:44.239 --> 02:00:48.680 little bit, right, okay, okay. 2173 02:00:49.319 --> 02:00:53.840 And I also have a comment about the political atmosphere nowadays. 2174 02:00:55.720 --> 02:00:57.760 Oh I want to know, Yeah, go ahead. 2175 02:00:58.640 --> 02:01:02.720 Oh, I find it. Years ago most people were fairly 2176 02:01:03.079 --> 02:01:10.199 passive about their political opinions, and then more recently, more 2177 02:01:10.359 --> 02:01:16.079 like when Obama took over, the liberals became passive aggressive 2178 02:01:17.359 --> 02:01:20.960 or the beginning of his presidency, and then towards the 2179 02:01:21.079 --> 02:01:25.520 end they were very aggressive, and now they have become hateful. 2180 02:01:26.520 --> 02:01:32.319 Republicans are still Conservatives are still kind of passive aggressive 2181 02:01:32.399 --> 02:01:38.159 or passive aggressive, or even mostly passive. They only react 2182 02:01:38.640 --> 02:01:42.760 to anger or hate from the liberals. 2183 02:01:42.840 --> 02:01:46.279 You know what, you know what I have actually, Larry, 2184 02:01:46.600 --> 02:01:49.880 at the risk of being unpopular here, I agree with you. 2185 02:01:50.359 --> 02:01:53.680 I think a lot of the conservatives just want to 2186 02:01:53.680 --> 02:01:56.199 be left the frick alone, and they want to just 2187 02:01:56.319 --> 02:01:59.359 believe what they believe. And I know they're going to 2188 02:01:59.399 --> 02:02:01.800 be people saying, oh no, they push their beliefs on everyone. 2189 02:02:01.800 --> 02:02:04.239 Now, I will say, some of the religious ones do. 2190 02:02:05.239 --> 02:02:08.199 I will say though, politically, they just want to be 2191 02:02:08.279 --> 02:02:12.199 accepted and listen to. And I do believe they react. 2192 02:02:12.359 --> 02:02:16.800 You're right, that's the impression I get. I just can't 2193 02:02:16.800 --> 02:02:20.920 believe the attacks that a lot of progressive or liberal 2194 02:02:20.960 --> 02:02:23.920 people take, especially the more left they are. 2195 02:02:24.920 --> 02:02:26.520 And I guess again people. 2196 02:02:26.319 --> 02:02:29.720 Are gonna say, well, Tom, they're radical, right, they're crazy people, 2197 02:02:29.920 --> 02:02:32.159 And then they always bring up January sixth, and I 2198 02:02:32.159 --> 02:02:34.760 will say this, Okay, that January sixth thing. 2199 02:02:34.840 --> 02:02:35.760 I don't know what happened. 2200 02:02:35.760 --> 02:02:37.920 I swear to God, I don't think that people are 2201 02:02:37.920 --> 02:02:39.720 trying to take over the country. I think they were 2202 02:02:39.760 --> 02:02:44.640 idiots and they just got into this crowd mentality thing. 2203 02:02:45.159 --> 02:02:48.439 But I truly don't believe they were trying to take 2204 02:02:48.560 --> 02:02:52.439 over the country. And it's amazing how they're so quick 2205 02:02:52.520 --> 02:02:56.359 to call that an insurrection. Yet we had so many 2206 02:02:56.399 --> 02:03:00.600 people during Black Lives Matter and similar kind of protests 2207 02:03:00.640 --> 02:03:04.039 with Antifa who have taken over government buildings all over 2208 02:03:04.079 --> 02:03:09.920 the country and occupied city blocks, and we're never ever 2209 02:03:10.159 --> 02:03:15.000 ever called insurgents. Isn't that amazing? It's amazing how bad 2210 02:03:15.039 --> 02:03:17.479 guys on one side are worse than bad guys on 2211 02:03:17.520 --> 02:03:20.119 the other, depending on what side you're on. We got 2212 02:03:20.159 --> 02:03:22.520 more coming up on the Troubleshooter Show. Three O three 2213 02:03:22.720 --> 02:03:31.079 seven to one, three out, eight two five five. Go 2214 02:03:31.199 --> 02:03:34.920 with a sure thing Denver's best roofer Excel Roofing dot com. 2215 02:03:34.960 --> 02:03:37.000 You don't pay a cent until you're content. 2216 02:03:40.359 --> 02:03:43.920 Time for an insurance checkup free no obligation comparison call 2217 02:03:44.039 --> 02:03:47.319 Compass Insurance paying too much your coverage at dozens of 2218 02:03:47.359 --> 02:03:50.319 insurance companies find out now three oh three seven seven 2219 02:03:50.319 --> 02:03:53.079 to one. Help. You'll think you're his only customer when 2220 02:03:53.119 --> 02:03:55.600 you choose Frank durand the real estate Man dot com 2221 02:03:55.640 --> 02:03:58.760 to list your home with Remax Alliance three oh three 2222 02:03:58.840 --> 02:04:04.600 nine two zero sixteen twenty two. Hi Tom Martino, you're 2223 02:04:04.680 --> 02:04:07.279 troubleshooter three oh three seven one three talk seven on 2224 02:04:07.359 --> 02:04:11.319 three eight two five five. Okay, so Dean, you have 2225 02:04:11.399 --> 02:04:16.760 a comment on refrigerator refrigerant now is that for domestic 2226 02:04:16.800 --> 02:04:18.479 ac or cars? 2227 02:04:19.760 --> 02:04:22.640 Well, the principle of both of them is the same thing. 2228 02:04:23.760 --> 02:04:26.600 The R twelve or R thirty one, thirty four or 2229 02:04:26.640 --> 02:04:30.680 whatever it is you want to call it. Free on 2230 02:04:31.319 --> 02:04:33.159 pre On just a trade name that was made by 2231 02:04:33.239 --> 02:04:36.520 duponk oh Okay, all right, they get the new gen 2232 02:04:36.720 --> 02:04:39.640 was made by General Electric. They all have their trade name. 2233 02:04:39.720 --> 02:04:44.479 So you got the pre On. Associate that with duponked okay, okay, now, 2234 02:04:45.279 --> 02:04:46.359 and that was R twenty two. 2235 02:04:46.800 --> 02:04:47.399 Yeah, okay. 2236 02:04:48.880 --> 02:04:51.319 I worked around this stuff for quite a while, and 2237 02:04:51.840 --> 02:04:54.000 but one guy in the I knew this was going 2238 02:04:54.079 --> 02:04:57.159 to come up. The guy called in and wants to 2239 02:04:57.199 --> 02:05:00.439 convert this R twelve to try to rebuild this thing. 2240 02:05:01.159 --> 02:05:04.359 And then I think your your guests, Bob, he was 2241 02:05:04.359 --> 02:05:06.680 talking these different refrigerates that's called. 2242 02:05:06.520 --> 02:05:07.039 The drop in. 2243 02:05:07.880 --> 02:05:08.319 Is that trick? 2244 02:05:08.399 --> 02:05:08.600 Well? 2245 02:05:09.319 --> 02:05:11.000 Okay, is he still there? 2246 02:05:11.199 --> 02:05:13.680 Yes he is, Yeah, I think it was. I think 2247 02:05:13.720 --> 02:05:15.640 it was buld I was talking about that. 2248 02:05:16.000 --> 02:05:23.039 Yeah, okay. Anyway, that the just the the street term 2249 02:05:23.039 --> 02:05:26.279 would be a drop in, okay. And these companies make 2250 02:05:26.359 --> 02:05:30.119 this drop in to try to work around these new 2251 02:05:30.159 --> 02:05:36.680 E p A guidelines. Okay, So because and the older refrigerants, 2252 02:05:36.760 --> 02:05:40.600 R twelve is out there it's very expensive trying to 2253 02:05:40.880 --> 02:05:43.600 use it, and it's very good at what it does. 2254 02:05:44.960 --> 02:05:47.159 Used to they could get and I've worked on I 2255 02:05:47.399 --> 02:05:50.159 worked on cryogenics. You know what that is. 2256 02:05:51.039 --> 02:05:54.000 Yes, okay, it's freezing stuff. 2257 02:05:54.880 --> 02:05:57.840 Yeah, it's freezing stuff. It's at a level that you 2258 02:05:57.880 --> 02:06:01.720 don't see you only in the industrial stuff. 2259 02:06:02.079 --> 02:06:02.479 Yeah, okay. 2260 02:06:03.520 --> 02:06:08.640 And anyway, so to get down to those levels, you're 2261 02:06:08.680 --> 02:06:11.039 you're talking one hundred and fifty blow zero, so you know, 2262 02:06:11.199 --> 02:06:14.640 and the refrigerants that we use or that you can 2263 02:06:14.680 --> 02:06:17.640 get normally, you just can't go buy that stuff. You 2264 02:06:17.680 --> 02:06:21.680 have to have it made. Okay. But anyway, but trying 2265 02:06:21.680 --> 02:06:24.479 to that's that's getting too technical. This back to this 2266 02:06:24.560 --> 02:06:28.680 drop in. Yeah, this stuff as the EPA keeps kind 2267 02:06:28.680 --> 02:06:32.479 of crunched down. People have this equipment and they have 2268 02:06:32.840 --> 02:06:36.319 they get a leak, for example, and then Bob goes 2269 02:06:36.319 --> 02:06:38.640 out and says, you're one of got Bob's guy says, 2270 02:06:38.880 --> 02:06:42.239 you got a leak. Here, it's a R twenty two system. 2271 02:06:42.520 --> 02:06:43.960 It's going to cost you a lot to fix it. 2272 02:06:44.079 --> 02:06:46.199 You might as well just switch it on over at 2273 02:06:46.279 --> 02:06:49.159 four A right, right, would you agree, Bob? 2274 02:06:49.840 --> 02:06:50.399 That's correct? 2275 02:06:50.479 --> 02:06:57.279 Yes, okay, And here's the here's the deal. These drop 2276 02:06:57.319 --> 02:07:00.479 ins and there was a company that did a lot 2277 02:07:00.520 --> 02:07:03.560 of this called blue On. Have you ever heard of them, Bob? 2278 02:07:04.520 --> 02:07:05.119 I have. 2279 02:07:05.239 --> 02:07:07.039 They came and talked to me at one point. 2280 02:07:07.279 --> 02:07:08.920 Okay, did you do any business with them? 2281 02:07:08.960 --> 02:07:11.159 What do they do? Dean? What do they do? 2282 02:07:13.439 --> 02:07:16.199 They were dropping? They manufacture a drop of bridger? 2283 02:07:16.520 --> 02:07:16.840 All right? 2284 02:07:16.880 --> 02:07:23.000 Okay, now, Bob, you've also heard of Haines Train. Probably, yes, Okay, 2285 02:07:23.680 --> 02:07:26.800 there was a federal lawsuit between blue On and Haines Train. 2286 02:07:26.920 --> 02:07:31.520 And Haines Train is a big, big mechanical operation. I've 2287 02:07:31.520 --> 02:07:34.520 been retired for about six seven years out of this 2288 02:07:35.119 --> 02:07:36.920 and a couple of guys that I'd worked with, and 2289 02:07:36.960 --> 02:07:39.079 Haines Train did the same stuff that we did, big 2290 02:07:39.119 --> 02:07:40.359 commercial industrial stuff. 2291 02:07:40.479 --> 02:07:40.760 Right. 2292 02:07:42.000 --> 02:07:43.680 One of the guys that I had worked with went 2293 02:07:43.720 --> 02:07:44.720 to work for Haines Trained. 2294 02:07:45.239 --> 02:07:47.560 So tell us, tell us about get back to the 2295 02:07:48.239 --> 02:07:49.039 home units. 2296 02:07:49.479 --> 02:07:51.800 Yeah, okay, Well that's why I just know quite a 2297 02:07:51.800 --> 02:07:52.319 bit about this. 2298 02:07:52.560 --> 02:07:52.800 Yeah. 2299 02:07:53.640 --> 02:07:57.520 Vestus, you've heard of Vestus? Yes, that's just had one 2300 02:07:57.600 --> 02:08:01.680 hundred rooftops that they wanted to the Investige wants to 2301 02:08:01.680 --> 02:08:04.119 go green, they want to get red as at R 2302 02:08:04.199 --> 02:08:05.680 twenty two. But they don't want to buy a bunch 2303 02:08:05.680 --> 02:08:09.640 of new equipment. So they switch over and blue On says, 2304 02:08:10.399 --> 02:08:12.680 we've got just the stuff for you. It's friendly Da 2305 02:08:12.760 --> 02:08:16.359 da da, and and Bob this is this is their 2306 02:08:16.680 --> 02:08:18.239 facility in Keble, Colorado. 2307 02:08:18.720 --> 02:08:21.199 Yeah, but tell us how this affects homeowners and stuff 2308 02:08:21.319 --> 02:08:23.640 and make it relevant to him. 2309 02:08:24.920 --> 02:08:27.680 Now, it affects homeowners is because just like that guy 2310 02:08:27.720 --> 02:08:31.359 called in wanting to buy, or your guys suggests you 2311 02:08:31.560 --> 02:08:36.640 hot shot okay as a drop in, try to okay, 2312 02:08:36.680 --> 02:08:39.359 that's how the residential guys are going to try to 2313 02:08:39.920 --> 02:08:44.239 work around this because it's too expensive to buy real 2314 02:08:44.399 --> 02:08:47.119 R twenty two. You can still get it, but the 2315 02:08:47.239 --> 02:08:49.279 taxes on it is why it's so expensive, and they 2316 02:08:49.319 --> 02:08:50.359 quit manufacturing it. 2317 02:08:50.800 --> 02:08:52.279 Okay. 2318 02:08:52.319 --> 02:08:55.439 And so the guy said he's got all the chart twelve. 2319 02:08:55.880 --> 02:08:59.439 That's great, but it doesn't do him any good anymore 2320 02:09:00.079 --> 02:09:03.680 because the equipment it's just outdated. It's like an old computer, 2321 02:09:04.000 --> 02:09:06.920 you know, and and the newer stuff it gets its 2322 02:09:07.880 --> 02:09:10.119 ability to do what it does. True company. 2323 02:09:10.399 --> 02:09:12.960 So so, Dean, I love all of this information, but 2324 02:09:13.039 --> 02:09:15.239 where are we going with it? How do we make 2325 02:09:15.279 --> 02:09:21.840 this practical for the homeowner. 2326 02:09:19.960 --> 02:09:23.640 To stay away from the drop ins. Okay, okay, And 2327 02:09:24.239 --> 02:09:26.760 if you want to check out a million dollar lawsuit, 2328 02:09:27.600 --> 02:09:30.079 look at Pains Trained versus Blue On. 2329 02:09:30.359 --> 02:09:33.479 So you're saying a drop in does not work basically. 2330 02:09:33.600 --> 02:09:36.359 The ones that everyone that I've fooled with and had 2331 02:09:36.399 --> 02:09:39.920 been around and we've I worked for a big company 2332 02:09:40.079 --> 02:09:43.439 and we we've worked with that big hundred. 2333 02:09:43.159 --> 02:09:45.840 Ton and yeah, and you're saying they don't work. That's 2334 02:09:45.960 --> 02:09:48.319 that's that's the short answer. They don't work. 2335 02:09:49.399 --> 02:09:55.079 Yeah, And I just you know, the the most classic 2336 02:09:55.119 --> 02:09:59.640 perfect cases, though, is the Vestus trying to change over 2337 02:09:59.640 --> 02:10:02.319 a hund Gropps and every one of them get screwed up. 2338 02:10:02.479 --> 02:10:03.960 Hey, by the way, I want to ask you something. 2339 02:10:04.039 --> 02:10:06.199 Is that the same Vestus that makes the windmills? 2340 02:10:06.640 --> 02:10:08.800 That's it, that's one of their plans. 2341 02:10:09.279 --> 02:10:12.800 Wow, Okay, listen, Dean, thank you for the education. But 2342 02:10:12.840 --> 02:10:15.439 bottom line, he's saying it doesn't work. Just switch the 2343 02:10:15.479 --> 02:10:16.439 new system, right Bob. 2344 02:10:16.520 --> 02:10:19.079 Yeah, I don't try to fight progression. It's it's uh, 2345 02:10:19.159 --> 02:10:21.319 you know, it went from R twenty two to R 2346 02:10:21.359 --> 02:10:23.159 four ten. Now it's going from R four ten to 2347 02:10:23.239 --> 02:10:26.039 R thirty two. And and. 2348 02:10:27.399 --> 02:10:31.000 You can if the refrigent is available to maintain it 2349 02:10:31.039 --> 02:10:31.720 that's fine, but. 2350 02:10:31.920 --> 02:10:34.359 If it's not, it gets cost prohibitive. 2351 02:10:33.920 --> 02:10:37.439 Once it gets to that point, like right now, anybody 2352 02:10:37.439 --> 02:10:39.800 who has an R twenty two unit needs to upgrade it, 2353 02:10:40.079 --> 02:10:42.960 and same thing you know four ten will be the 2354 02:10:43.000 --> 02:10:45.039 same here in a few years where it just does 2355 02:10:45.119 --> 02:10:46.840 not make sense to maintain it anymore. 2356 02:10:47.119 --> 02:10:49.920 Three oh three seven one three talk seven one three 2357 02:10:50.039 --> 02:10:53.159 eight two five five Go with a sure thing Denver's 2358 02:10:53.239 --> 02:10:56.159 best roofer Excel Roofing dot com. You don't pay a 2359 02:10:56.239 --> 02:11:02.760 cent until you're content. Time for an insurance checkup free, 2360 02:11:02.800 --> 02:11:06.520 no obligation. In comparison, call Compass Insurance paying too much 2361 02:11:06.640 --> 02:11:09.600 your coverage at dozens of insurance companies find out now 2362 02:11:09.680 --> 02:11:12.159 three all three seven seven to one help. You'll think 2363 02:11:12.199 --> 02:11:14.760 you're his only customer when you choose Frank durand the 2364 02:11:14.800 --> 02:11:17.439 real estate Man dot com to list your home with 2365 02:11:17.560 --> 02:11:21.079 Remax Alliance three all three nine two zero sixteen twenty two. 2366 02:11:29.520 --> 02:11:33.279 Hi Tom Martino, you're a troubleshooter. Three oh three seven 2367 02:11:33.359 --> 02:11:36.319 one three talk three oh three seven one three eight 2368 02:11:36.359 --> 02:11:41.800 two five five. Appreciate you being here and very active. 2369 02:11:41.840 --> 02:11:44.199 Show Bob Logan has been with me. We've been talking 2370 02:11:44.239 --> 02:11:47.039 about all of the new stuff going on in technology 2371 02:11:47.039 --> 02:11:51.159 with the HVAC refrigerants and some of this stuff. It's 2372 02:11:51.199 --> 02:11:54.039 going to pay to change out anyway because of efficiencies 2373 02:11:54.680 --> 02:12:00.800 and because of new refrigerants, and basically pricing, because prices 2374 02:12:00.880 --> 02:12:04.119 are not going down. If you're limping along on a 2375 02:12:04.159 --> 02:12:09.199 system and needs major repairs, I really suggest you look 2376 02:12:09.239 --> 02:12:15.239 into replacing right now with Plumbline. You go and get 2377 02:12:15.279 --> 02:12:17.640 a system done, and you get the furnace free, and 2378 02:12:17.680 --> 02:12:20.880 they'll give you all the details. So give them a 2379 02:12:20.920 --> 02:12:23.039 call three oh three, five eight six, ten eighty six 2380 02:12:23.159 --> 02:12:29.800 plumb Line Services dot com. I can't keep up with 2381 02:12:29.880 --> 02:12:34.920 the texts that are coming into both my private Google 2382 02:12:35.000 --> 02:12:38.720 cell seven four seven nine nine nine fifty eighty and 2383 02:12:38.800 --> 02:12:45.520 my iHeart five seven seven three nine on the the 2384 02:12:45.560 --> 02:12:51.319 political atmosphere and how it's affecting buying decisions. If you recall, 2385 02:12:51.359 --> 02:12:53.119 I'm not trying to tell people how to vote, when 2386 02:12:53.119 --> 02:12:56.479 to vote, where to vote, what to vote for. I 2387 02:12:56.520 --> 02:13:00.159 don't care what your ideology, as we help everyone. But 2388 02:13:00.319 --> 02:13:04.680 it is amazing to me how from these texts I 2389 02:13:04.720 --> 02:13:07.359 have a blended audience, which I like. I think that's great, 2390 02:13:07.640 --> 02:13:11.359 but man, it's amazing how many people say if they 2391 02:13:11.399 --> 02:13:13.399 find out you're radical one way or the other, that 2392 02:13:13.439 --> 02:13:17.039 it's going to affect what they do. It's definitely going 2393 02:13:17.119 --> 02:13:19.359 to affect what they do. And a lot of the text, 2394 02:13:19.399 --> 02:13:23.319 which I didn't read individually, believe they truly believe that 2395 02:13:23.359 --> 02:13:27.359 the Democrats are the ones that will stop at nothing, 2396 02:13:28.119 --> 02:13:32.159 at nothing to get rid of political opponents, which is frightening. 2397 02:13:32.319 --> 02:13:35.359 And they're talking a lot about the law fair or 2398 02:13:35.399 --> 02:13:39.439 going after the just Department, going after political enemies, and 2399 02:13:39.479 --> 02:13:41.600 then of course Trump made that remark, if they're going 2400 02:13:41.680 --> 02:13:43.439 to come after me, maybe I'll go after them, and 2401 02:13:43.479 --> 02:13:46.239 blah blah blah, and then of course you just the 2402 02:13:46.760 --> 02:13:50.359 rhetoric goes on and on and on. So it's really 2403 02:13:51.079 --> 02:13:56.960 quite quite an interesting observation I found on the show. 2404 02:13:57.720 --> 02:14:01.800 So I believe that businesses should probably keep their political 2405 02:14:02.640 --> 02:14:06.199 ideology to themselves when it comes to public forms. Really, 2406 02:14:06.680 --> 02:14:09.119 I mean, obviously you can believe what you want, but 2407 02:14:09.399 --> 02:14:11.159 I think when it comes to public forums, you can 2408 02:14:11.199 --> 02:14:14.560 be in pretty big trouble with a big segment of 2409 02:14:14.600 --> 02:14:18.720 your audience. One thing I also one thing I also 2410 02:14:19.159 --> 02:14:29.800 thought that was strange are how celebrities entertainers believe that 2411 02:14:30.000 --> 02:14:33.199 somehow we care about who they're going to vote for. 2412 02:14:34.119 --> 02:14:39.119 I really, why is that? I don't know why. I mean, 2413 02:14:39.640 --> 02:14:43.359 why do they feel that they have some special anointing 2414 02:14:44.479 --> 02:14:48.880 to tell us about political views? Because they do. I 2415 02:14:48.920 --> 02:14:52.880 mean almost every day I get emails from celebrities for 2416 02:14:52.960 --> 02:14:58.680 the Harris campaign talking about how they are voting for 2417 02:14:58.760 --> 02:15:04.279 Camel and why we should stay away from Trump. It's 2418 02:15:04.319 --> 02:15:08.119 amazing to me. Now listen as always. Oh, by the way, 2419 02:15:08.239 --> 02:15:11.039 speaking of that, a man was arrested outside of a 2420 02:15:11.079 --> 02:15:15.640 campaign rally. This was in southern California with multiple guns 2421 02:15:16.239 --> 02:15:20.560 that were illegally in his possession, with multiple rounds of ammunition. 2422 02:15:22.760 --> 02:15:28.159 This was done. This was done the other day, right 2423 02:15:28.199 --> 02:15:31.640 before a Trump rally, and the Riverside County Sheriff says 2424 02:15:31.880 --> 02:15:38.000 deputies probably prevented another assassination attempt. Speaking of which, that 2425 02:15:38.239 --> 02:15:45.319 was Saturday, October twelfth, at five o'clock basically California time. 2426 02:15:46.680 --> 02:15:50.279 That was just the other day. Okay. Another thing I 2427 02:15:50.319 --> 02:15:58.079 want to mention is that we have a survey that 2428 02:15:58.199 --> 02:16:04.359 was taken of television providers other than over the air antennas, right, 2429 02:16:05.239 --> 02:16:08.560 and do you know that the number one TV provider, 2430 02:16:08.680 --> 02:16:13.159 this is what's amazing to me, was YouTube TV. I 2431 02:16:13.239 --> 02:16:16.359 have YouTube TV, by the way, that gets you local channels, 2432 02:16:16.359 --> 02:16:19.640 that get you network TV that gets you everything you need. 2433 02:16:20.079 --> 02:16:23.279 Number two was Hulu Live. Now. I like Hulu Live. 2434 02:16:23.359 --> 02:16:28.000 It's not a bad service, but YouTube TV is cheaper. 2435 02:16:29.399 --> 02:16:33.479 And by the way, by a long shot, YouTube TV 2436 02:16:33.600 --> 02:16:36.760 number one, Hulu number two Sling. I did not know 2437 02:16:36.920 --> 02:16:41.639 Sling offered a TV service for general TV now. By 2438 02:16:41.680 --> 02:16:44.040 the way, just so you know, this is at the 2439 02:16:44.159 --> 02:16:49.159 expense of cable. More and more people are disconnecting cable, 2440 02:16:49.239 --> 02:16:52.520 and the only thing cable companies are doing, or one 2441 02:16:52.520 --> 02:16:55.239 of the major things they're doing right now, is simply 2442 02:16:55.280 --> 02:16:59.280 providing the pipe, but no longer the programming. Well, Comcast 2443 02:16:59.319 --> 02:17:02.000 still does them. I don't really know how long that's 2444 02:17:02.040 --> 02:17:05.239 going to go on, because really, I think what Comcast 2445 02:17:05.280 --> 02:17:07.719 should do, if they're smart, is convert to a system 2446 02:17:07.799 --> 02:17:12.280 like this, is actually convert to like a Hulu or 2447 02:17:12.319 --> 02:17:17.760 a YouTube TV and become a streaming service for the 2448 02:17:17.840 --> 02:17:22.120 locals and for TV providers. Why bother trying to do 2449 02:17:22.200 --> 02:17:28.520 that old fashioned model of delivering programming at specific times 2450 02:17:28.559 --> 02:17:30.879 over cable. I mean, who the hell is going to 2451 02:17:30.959 --> 02:17:37.040 make appointment TV anymore? And after Sling TV Fubo, never 2452 02:17:37.079 --> 02:17:40.239 heard of them, and last which I knew would be 2453 02:17:40.600 --> 02:17:45.280 direct TV stream. They're terrible. Anyway, I'm Tom Martino. Thanks 2454 02:17:45.280 --> 02:17:48.719 for joining us. I want to tell you to please 2455 02:17:50.719 --> 02:17:54.959 tune in tomorrow. Don't forget our YouTube channel, Troubleshooter Network 2456 02:17:55.000 --> 02:17:57.120 if you want to listen to anything that's been going on. 2457 02:17:57.559 --> 02:17:59.239 And three zero three Martina