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<v Speaker 1>Hello everybody, and welcome to Summerhouse with Sam. I'm your host,

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<v Speaker 1>sam I Yella and today, once again, we are coming

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<v Speaker 1>to you from mouse Trap Fitness, the home of CrossFit Mousetrap. Guys,

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<v Speaker 1>if you're not familiar with mouse Trap Fitness, it's located

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<v Speaker 1>in beautiful Lake one of this to Florida. And if

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<v Speaker 1>you're asking yourself, where's link one of this to Florida, Well, guys,

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<v Speaker 1>basically it is the very Disney side of Orlando. We're

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<v Speaker 1>less than a mile away from Disney property. So if

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<v Speaker 1>you are close in the area, you're visiting Disney, you

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<v Speaker 1>want a good workout, guys, drop by Mousetrap Fitness. Say hello,

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<v Speaker 1>come on in, let's get in shape together. All right now,

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<v Speaker 1>I am very excited because today's guest is the one

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<v Speaker 1>and only mister mo Amuzont. Hello, Mo, Hey, Sarah. How

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<v Speaker 1>are you doing, Sara?

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<v Speaker 2>How?

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<v Speaker 1>How are you? Wonderful? Wonderful? And again I want to

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<v Speaker 1>thank you for being here for joining me for the podcast.

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<v Speaker 1>It means the world too.

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<v Speaker 2>Thank you for inviting me.

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<v Speaker 1>Absolutely. Now for those of you listening and watching, guys,

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<v Speaker 1>I have known Mo for about a decade. Okay, now,

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<v Speaker 1>originally here at mouse Trap Fitness adjacent in the same building. Yeah. Absolutely,

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<v Speaker 1>there was a gift shop in supermarket and Supermarket absolutely

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<v Speaker 1>and it was great because after a tough workout, we

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<v Speaker 1>just walk around the corner of the building replenished absolutely

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<v Speaker 1>whatever we needed we went in. I still remember Linda.

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<v Speaker 2>Linda.

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<v Speaker 1>Linda was the person who was behind the counter. We

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<v Speaker 1>would just have like nice little conversations. We'd say hello

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<v Speaker 1>and then we'd be back on our day And Mo,

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<v Speaker 1>how were you were you the owner?

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<v Speaker 2>Yeah, my family had owned it. My dad was in

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<v Speaker 2>the super market business back in the nineties on one

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<v Speaker 2>ninety two, and when he we moved back from Jordan,

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<v Speaker 2>he bought that store so we could teach us business hospital.

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<v Speaker 1>House, so he had that focus in mind when he

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<v Speaker 1>made he purchased that business.

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<v Speaker 2>So we went to UCF, we went to Valencia, but

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<v Speaker 2>during the off times or after school, we will go

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<v Speaker 2>and work.

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<v Speaker 1>So yeah, and you mentioned you had business on one

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<v Speaker 1>ninety two. For those of you not familiar with one

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<v Speaker 1>ninety two, it is the corridor, yes, for Disney Disney

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<v Speaker 1>basically for a lot what we would refer to as

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<v Speaker 1>the tourist area, gift shops, hotels, restaurants. Absolutely, and how

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<v Speaker 1>long did your family have businesses on one two since ninety.

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<v Speaker 2>Four when that moved from Kentucky to.

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<v Speaker 1>Yeah, and yeah, I apologize, No, I'm asking because were

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<v Speaker 1>you alive in nineteen ninety four? Of course I was

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<v Speaker 1>born in eighty nine. Okay, all right, now you'll have

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<v Speaker 1>to forgive me. This guy is a young man. To me,

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<v Speaker 1>he's a young man, and we say that all the time.

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<v Speaker 1>And I would say, you know, good morning when I

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<v Speaker 1>see you, and you'd always call me Samo, which always

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<v Speaker 1>made me smile because I call a lot of people nicknames.

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<v Speaker 1>Nobody ever calls me a nickname because my name is Sam. Sam,

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<v Speaker 1>I am what more do you need? You know, it's

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<v Speaker 1>an easy, quick name, but Samo, and I always appreciated it.

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<v Speaker 2>I'm the only one who calls you Samo. Yeah that's crazy.

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<v Speaker 1>Yeah. Oh, admittedly your wife started calling me Samo and

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<v Speaker 1>it always made me smile. Shout out to Missaliana Abuzant guys.

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<v Speaker 1>Just a quick background. So obviously we know that Moe

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<v Speaker 1>and his family had businesses here in the tourist corridor

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<v Speaker 1>of Orlando, but you are also the founder, owner and

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<v Speaker 1>operator of Abstract to Orlando and that is Florida's premium

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<v Speaker 1>premiere art experience.

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<v Speaker 2>Thank you, Yes, indeed, absolutely, it's.

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<v Speaker 1>It's one of my favorite places in the whole wide world.

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<v Speaker 1>And I will have to just admit to everyone listening

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<v Speaker 1>and watching at home, I worked at Abstract Orlando.

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<v Speaker 2>You were the best.

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<v Speaker 1>Ah, I appreciate it. You guys made it easy. Everybody

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<v Speaker 1>made it easy for me there, and guys, it really

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<v Speaker 1>just allowed me to shine. And I want you to

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<v Speaker 1>know that this podcast is a direct reflection or that

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<v Speaker 1>this happened is because of Abstract or Landdarks. So I'm

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<v Speaker 1>just gonna give a quick let's just do a quick

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<v Speaker 1>bio on Abstract if that's all right, of course.

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<v Speaker 2>So it's funny, continue please.

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<v Speaker 1>No, no, So Abstract Orlando originally opened in.

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<v Speaker 2>What year twenty eighteen.

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<v Speaker 1>It was a different name than Massimo Art Gallery right

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<v Speaker 1>right now? What was? It originally intended to be as an.

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<v Speaker 2>Art gallery to help local artists sell and promote their paintings.

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<v Speaker 2>It's funny because it was a place where like more

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<v Speaker 2>than ten artists would display their art and they would

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<v Speaker 2>have access to the studio. I wanted them to come freely.

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<v Speaker 2>Let you say, you're grabbing a drink with a buyer

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<v Speaker 2>and you want to see your art, and you're like, hey,

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<v Speaker 2>let's go to the gallery. You open up, you show them,

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<v Speaker 2>you sell, and you leave. But a lot of artists,

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<v Speaker 2>they were good at making art, but selling art is

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<v Speaker 2>what's difficult.

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<v Speaker 1>Art. For selling, it's a challenge. Yeah, not all artists

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<v Speaker 1>are good at the other aspect of absolute art world.

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<v Speaker 1>And so that was twenty eighteen. Yes what happened. That's

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<v Speaker 1>the easiest way.

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<v Speaker 2>So I had the gift shop and I had the

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<v Speaker 2>gallery at the same time. And the gift shop, believe

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<v Speaker 2>or not, was funding the gallery, meaning that all the

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<v Speaker 2>of course we weren't selling arts, but we would attempt to.

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<v Speaker 2>We would do exhibitions, we would host free wine and

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<v Speaker 2>free cheese to bring people in. Best selling the art

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<v Speaker 2>was one of the hardest things, Sam, that I've ever

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<v Speaker 2>done in my life. It was hard. But what made

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<v Speaker 2>it difficult, Sam, Like you got there has to be

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<v Speaker 2>like a culture or something in the air to sell art,

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<v Speaker 2>Like you gotta be like in major cities, you gotta

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<v Speaker 2>have like for some reason, the client tele the target

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<v Speaker 2>market that I was attracting maybe weren't into buying arts.

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<v Speaker 1>Okay, so they were coming for the free cheese.

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<v Speaker 2>Was share with them, and of course it's the art itself.

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<v Speaker 2>Maybe it didn't reflect with certain people, certain target and

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<v Speaker 2>it has to do with marketing. It had to do

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<v Speaker 2>with finding your target market. It's just it was one

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<v Speaker 2>of the hardest things Sam, honestly.

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<v Speaker 1>So at what point did you transition from what it

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<v Speaker 1>originally was found as to what it became and what

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<v Speaker 1>it has become now.

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<v Speaker 2>COVID COVID really ignited, so it closed the gift shop.

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<v Speaker 2>Believe or not. It's a funny story. I think I

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<v Speaker 2>mentioned a lot, like maybe a month ago. COVID happened

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<v Speaker 2>and there was no tourists. The van lord here said

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<v Speaker 2>pay or leave, and I had no other choice, so

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<v Speaker 2>I left. Do you know how hard is to liquidate

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<v Speaker 2>a Disney gifts?

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<v Speaker 1>And if you're when I mentioned gift shop, we have

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<v Speaker 1>something in mind here in Orlando specifically. Okay, it's t shirts,

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<v Speaker 1>it's mugs, it's glasses, it's hats.

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<v Speaker 2>He changed everything, all those things.

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<v Speaker 1>Yeah, all the stuff. Three for ten, three for.

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<v Speaker 2>Ten, four for ten.

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<v Speaker 1>Oh, that's a deal.

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<v Speaker 2>That is a deal, trust me, that's a deal.

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<v Speaker 1>I should have taken advantage of seriously, well for ten

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<v Speaker 1>that's great. If nothing else, I could have worked out

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<v Speaker 1>with Mickey Tea right like that. No, that's awesome, it

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<v Speaker 1>is okay, So you had to close that business, yes,

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<v Speaker 1>because it wasn't any decision you had made. The decision

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<v Speaker 1>was made for you. Sure right.

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<v Speaker 2>It was pushing me in the direction that I needed

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<v Speaker 2>to go, even though I was afraid to let go

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<v Speaker 2>of something that I knew was good. It's just it

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<v Speaker 2>was bad timing at the COVID no tourists in town.

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<v Speaker 2>I was like, you know what, once it picks up,

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<v Speaker 2>we'll be back to can fine, okay.

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<v Speaker 1>But but it didn't happen. So how did that help

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<v Speaker 1>you change or transition into what abstract become?

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<v Speaker 2>So my attention back then was half in the gift shop,

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<v Speaker 2>half in the in the gallery. So with the gift

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<v Speaker 2>shop being one, I had full focus on making the

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<v Speaker 2>gallery what it is today. And I took some fixtures

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<v Speaker 2>from the gallery from the gift shop, I put it

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<v Speaker 2>into the thing. It's just it really pushed me to

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<v Speaker 2>jump with both feet versus dipping on both sides.

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<v Speaker 1>You can't have jump into the pool right now, you cannot, okay,

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<v Speaker 1>And so it's a blessing. It had you focus and

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<v Speaker 1>hyper focus on abstract and when you transitioned from a

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<v Speaker 1>gallery for the sale of local artists pieces, how did

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<v Speaker 1>you decide, Hey, we need to do something else and

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<v Speaker 1>you landed on instructing guests on how to paint. Is

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<v Speaker 1>that right?

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<v Speaker 2>Yes, So we offered many different courses. We offered fluid art,

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<v Speaker 2>which is the one we offered now, which we grew

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<v Speaker 2>in it three sixty. And I'll share with you more

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<v Speaker 2>and I'll bring Walt Disney into it.

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<v Speaker 1>Okay, Yeah. Absolutely.

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<v Speaker 2>We tried soap making, candle making, any kind of art

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<v Speaker 2>experience you could think of, but fluid art is the

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<v Speaker 2>one that stood out and we were able to grow

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<v Speaker 2>three sixty. I think there's a story for Walt Disney

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<v Speaker 2>where I think he went to Louisiana or just other

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<v Speaker 2>states on a pier and he's like, yeah, let's open

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<v Speaker 2>Walt Disney World on a Pier's like, I don't like

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<v Speaker 2>it because the ocean is there. You could only grow

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<v Speaker 2>one eighty.

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<v Speaker 1>Oh, you can't go all the way around.

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<v Speaker 2>Okay, So that's why he opened Rolina so he could

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<v Speaker 2>do three sixty. So with fluid arts, it opened up

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<v Speaker 2>to sculptures table, decore so many different things we could

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<v Speaker 2>paint on resin that just blew up and explo exploded.

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<v Speaker 1>That's amazing. And when you started, do you remember what

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<v Speaker 1>your options were as a client, as a guest to

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<v Speaker 1>your establishment, what were their options to paint.

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<v Speaker 2>A basic canvas, only one sized canvas, one cheeseboard. I

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<v Speaker 2>used to go to Low's and get it cut in

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<v Speaker 2>the cutting department.

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<v Speaker 1>That's awesome. It's so great.

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<v Speaker 2>So one does and yeah, that's it. Four pieces.

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<v Speaker 1>That's crazy. And let's say you started offering that. I'm

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<v Speaker 1>just let's say you started on a Monday. Yes, how

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<v Speaker 1>long was it before you realized we can do this? This?

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<v Speaker 1>This has a market.

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<v Speaker 2>The minute, the minute, right away, there was no Yeah,

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<v Speaker 2>it's just we knew that one percent better. If we're

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<v Speaker 2>doing this today, yeah, I'm We're in it.

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<v Speaker 1>I don't give up. Absolutely. If you're watching, guys, we're

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<v Speaker 1>looking at our wristbands. He says one percent better. And

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<v Speaker 1>I want you to know he believes that. And it's

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<v Speaker 1>not just something that he says one percent better. You

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<v Speaker 1>walk into abstract, you're gonna see it. You walked by

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<v Speaker 1>the the employees, the resin room. It's on the wall,

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<v Speaker 1>like guys, it's it's something he believes in. And we

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<v Speaker 1>want to talk about a little bit later how you

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<v Speaker 1>convey your beliefs to your team. But as a member

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<v Speaker 1>of your team, I am so grateful. Guys. We'll see

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<v Speaker 1>if we can get into that story about how I

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<v Speaker 1>joined MO Aleana and their team. It changed my life.

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<v Speaker 1>And I know that sounds funny and people use that

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<v Speaker 1>term a lot, but no, it absolutely did. It helped

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<v Speaker 1>me open up my eyes and realize what I am

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<v Speaker 1>capable of, you know. And so we'll talk a little

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<v Speaker 1>bit more about that here in just a minute. But

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<v Speaker 1>I do want to get back to your partner, right,

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<v Speaker 1>because a lot of times we mentioned owner operator right

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<v Speaker 1>mo Abusan, but a lot of times, unfortunately the spouse,

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<v Speaker 1>your partner, gets overlooked, and I want to make sure

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<v Speaker 1>that we know that she is integral to the success

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<v Speaker 1>of Abstract Orlando.

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<v Speaker 2>So we have a nickname for each other. It's called

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<v Speaker 2>Bendido bandits uh huh, so like Bonnie and Clyde's.

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<v Speaker 1>I love that.

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<v Speaker 2>So my phone her name is Bendida.

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<v Speaker 1>Oh that's awesome.

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<v Speaker 2>I like that.

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<v Speaker 1>Bonnie and Clyde. Now let's not talk about what happened

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<v Speaker 1>to Bonnie and Clyde at the end. Yeah, all right,

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<v Speaker 1>but we all do. Yeah, absolutely, we're all headed to

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<v Speaker 1>the same place. No, but Aliana, big shout out. Hello,

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<v Speaker 1>if you're listening, Aliana, you are probably the heart this

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<v Speaker 1>worker I've ever I've ever met, and I know a

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<v Speaker 1>lot guys. If you're listening to this and you just

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<v Speaker 1>got offended because we know each other, don't be offended.

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<v Speaker 1>This woman is no joke. First of all, alarm goes

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<v Speaker 1>off and she works out every morning.

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<v Speaker 2>Every morning at five. I didn't go today, she went.

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<v Speaker 1>That's awesome. So every morning at five she's working out,

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<v Speaker 1>and then after that it's to the studio or how

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<v Speaker 1>do we do it? Home, breakfast, shower, to the studio.

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<v Speaker 1>That's that's yeah, it's amazing and it's so impressive. And guys,

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<v Speaker 1>there are no days off for these two. Okay, if

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<v Speaker 1>you have a business, if you believe in your business,

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<v Speaker 1>there aren't any days off. And We've had many conversations

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<v Speaker 1>one on one, and I'm always so impressed with young people.

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<v Speaker 1>You guys are young to me, right, and not just

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<v Speaker 1>the vision that you guys have, but the drive I

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<v Speaker 1>think you can have a vision and not the drive

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<v Speaker 1>and nothing's gonna happen.

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<v Speaker 2>Right, dedication, Sam, We know that relies on us whether

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<v Speaker 2>we eat today or don't. Literally literally, And it's just

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<v Speaker 2>sometimes it gets a false notion that pictures and videos

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<v Speaker 2>people see like smiles and they think that we're rolling

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<v Speaker 2>in it. But it's day by day. It's earned, it's

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<v Speaker 2>never given. So tomorrow's a new day, another opportunity to

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<v Speaker 2>get it right.

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<v Speaker 1>Yeah. Absolutely. So you guys were originally located Abstract Orlando,

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<v Speaker 1>I mean over on International Drive. It was a very

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<v Speaker 1>small space.

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<v Speaker 2>Thousand square feet by SeaWorld. Wow.

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<v Speaker 1>Really, I didn't realize. I never knew the square footage

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<v Speaker 1>a thousand.

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<v Speaker 2>Square feet third of what we are in today.

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<v Speaker 1>That's so impressive, And the reason I think it's impressive

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<v Speaker 1>is because you were able to accomplish so much in

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<v Speaker 1>that tiny rectangle. I used to call it, or refer

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<v Speaker 1>to it as the shoe box because yeah, it was

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<v Speaker 1>red title. Yeah, you open up the door and you're

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<v Speaker 1>writing the experience. Yeah, absolutely, you walk in. You would

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<v Speaker 1>have artwork on the sides to display, and then you

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<v Speaker 1>would have tables. How many tables did you have? Six? Six? Tables,

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<v Speaker 1>so three and three right, and then.

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<v Speaker 2>All down the corridor just boom.

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<v Speaker 1>Yeah. And then did you have a paint bar?

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<v Speaker 2>Yes?

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<v Speaker 1>Course, Okay, So the paint bar is what basically what

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<v Speaker 1>I'm referring to you, guys, is a setup where you

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<v Speaker 1>can mix the paints. The instructor could prep everything and

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<v Speaker 1>then bring it to the tables for the guests that

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<v Speaker 1>were in the class. And then in the back area little.

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<v Speaker 2>Back room, yeah, took the paintings to dry.

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<v Speaker 1>Yeah. And you also had a restroom. We had one

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<v Speaker 1>restroom and it was an outstanding by the way, thank you.

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<v Speaker 2>Yeah, definitely.

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<v Speaker 1>I know that sounds funny, but guys, they went next

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<v Speaker 1>level with the restroom that they had in that location.

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<v Speaker 2>Every bathroom in a business speaks about the owner and

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<v Speaker 2>management is just how organized and clean they are. And

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<v Speaker 2>you know a Leana OCD.

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<v Speaker 1>Yeah, definitely definitely. And I learned so much about taking

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<v Speaker 1>that extra step, not just doing the minimum, but one

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<v Speaker 1>extra step. Yeah. Absolutely. So at one point, were you

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<v Speaker 1>able to transition from the original location a thousand square

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<v Speaker 1>feet to the location you are currently at?

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<v Speaker 2>So do you mind before we get into that police,

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<v Speaker 2>I got that location because the landlord was a friend

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<v Speaker 2>of my brothers. They're Lebanese, very nice family. To rent

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<v Speaker 2>a space, you got to show financials. Of course I

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<v Speaker 2>didn't have strong financials.

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<v Speaker 1>They wanted numbers.

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<v Speaker 2>I wanted to know that you get a four to

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<v Speaker 2>sign a five year lease. I'm not lying to you.

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<v Speaker 2>I went it out office and I said, okay. He's like,

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<v Speaker 2>what do you want to use it for? I said,

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<v Speaker 2>I want to I want to open our gallery in

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<v Speaker 2>the man he's like in the seventies. He looked at me,

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<v Speaker 2>He's like, are you sure. Yeah, no financials, threw me

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<v Speaker 2>the keys, like sign right here, and I signed a

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<v Speaker 2>five year lease right then and there.

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<v Speaker 1>That's amazing. That's such a blessing because you did that.

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<v Speaker 1>You still had the gift shop, yes, and the supermarket

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<v Speaker 1>at the time.

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<v Speaker 2>Just the gift shop.

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<v Speaker 1>Okay, just the gift shop. But at least you had

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<v Speaker 1>a source of revenue, right of course. And so worst

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<v Speaker 1>case scenario, and I'm assuming you tell me, is that, well,

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<v Speaker 1>if this doesn't work out, I can always just have

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<v Speaker 1>the gift shop. Right But at what point, how far

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<v Speaker 1>along when you were doing both did the gift shop close?

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<v Speaker 1>So you started twenty eighteen COVID twenty years.

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<v Speaker 2>Okay, testing, failing big time and learning, offering some experiences

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<v Speaker 2>here and there. Until COVID happened. We went full full.

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<v Speaker 1>All in. Yeah, all in artwork. Okay, So you close

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<v Speaker 1>up the gift shop, you start abstract, you start fine tuning.

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<v Speaker 1>Of course I was mentioning before we started recording that.

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<v Speaker 1>My last guest, Alan Thompson. He's really big into systems,

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<v Speaker 1>and I know you and I have definitely talked about

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<v Speaker 1>systems before. And you guys continue to fine tune and

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<v Speaker 1>improve your systems, right, That's.

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<v Speaker 2>How you buy your time back, Sam, I don't want

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<v Speaker 2>to be attached like this is something that Agana's really

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<v Speaker 2>doing a good job and making me realize. Abstract or

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<v Speaker 2>Lendo is not Mo, and Mo is not abstractor Lendo,

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<v Speaker 2>two different identities.

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<v Speaker 1>Okay.

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<v Speaker 2>I'm a funny guy. I like to go to the movies.

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<v Speaker 2>I'm chill, you know. I mean, yeah, I don't want

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<v Speaker 2>to be only known for a business that I opened

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<v Speaker 2>and I love it. I love after Lando, but I'm

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<v Speaker 2>trying to disconnect my identity from it so I could

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<v Speaker 2>do other things. Maybe, or it doesn't make sense so

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<v Speaker 2>you need systems for something to continue.

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<v Speaker 1>No, man, that makes me so happy and smile, because

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<v Speaker 1>again it's important to have a good partner, right, and

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<v Speaker 1>someone who sees things maybe from a different perspective than

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<v Speaker 1>our own. And then to hear that. I think for

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<v Speaker 1>many entrepreneurs you get caught up not just in the

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<v Speaker 1>day to day, but the minute to minute. You know,

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<v Speaker 1>tell me onlining, please tell me or not? And so

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<v Speaker 1>we get caught up. And so when people think abstract,

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<v Speaker 1>they think mo or they think mo oh abstract, you know,

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<v Speaker 1>but I think it's essential for people to have I'm

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<v Speaker 1>using air quotes if you're not watching a life outside

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<v Speaker 1>of the business that they have. So that's amazing. So

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<v Speaker 1>twenty twenty, do you remember the month that you started

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<v Speaker 1>transitioning into the instruction that kind of thing. We were

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<v Speaker 1>doing it before COVID, just testing the water right seeing

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<v Speaker 1>it definitely worked. Yeah, but then COVID happened your life.

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<v Speaker 1>That's it, Okay, we need to do that because think

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<v Speaker 1>about it.

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<v Speaker 2>We we took the fixtures from the gift shop to

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<v Speaker 2>the gallopy, so there was no like it. So we

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<v Speaker 2>back before COVID, we used to use a gallery for

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<v Speaker 2>venue spots. We used to do like bridal showers, and

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<v Speaker 2>all these things, and now after COVID they're hitting us

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<v Speaker 2>all like, hey, can we still do it? Like unfortunately

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<v Speaker 2>you can't. Right, there's fixtures now and now we're doing

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<v Speaker 2>class are fully booked. So it was hard. Yeah, it

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<v Speaker 2>was yeah.

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<v Speaker 1>And let's see, so that was twenty twenty and I

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<v Speaker 1>know November of twenty twenty four you moved to your

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<v Speaker 1>current location. Is that right?

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<v Speaker 2>Absolutely?

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<v Speaker 1>Where is Abstract Orlando currently located?

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<v Speaker 2>Right by the Violent outlets, across from the helicopter, right

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<v Speaker 2>by cheese cake factory?

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<v Speaker 1>Yeah? Absolutely, cheesecake factory, the Violent outlets. That's really all

377
00:17:36.359 --> 00:17:39.319
<v Speaker 1>you have to say, right, And so guys, it is

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<v Speaker 1>in the tourist area of like Buennibista slash Disney side

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<v Speaker 1>of Orlando. Google right now, Abstract Orlando. How many five

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<v Speaker 1>star reviews do you have?

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<v Speaker 2>I just checked it this one. I checked it twenty six, nine,

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<v Speaker 2>six and.

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<v Speaker 1>Nine, so almost three thousand and five star reviews. And

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<v Speaker 1>do you know how if you're thing, you know how

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<v Speaker 1>difficult it is to get a review first of all,

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<v Speaker 1>just in general, you know, but a five star review now,

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00:18:06.680 --> 00:18:10.240
<v Speaker 1>I like to say five star reviews. People want to

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00:18:10.319 --> 00:18:13.319
<v Speaker 1>let other people know, of course, right, if it's such

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<v Speaker 1>an amazing experience. And this leads me to the word

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<v Speaker 1>that reminds me of mo you ready for it, guys,

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<v Speaker 1>it's hospitality. Okay, so art I believe it's I think

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<v Speaker 1>you've said gets you through the door. Yeah, yeah, right

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<v Speaker 1>a right, So let me just give a quick synopsis

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<v Speaker 1>of what the process is like. You have a booking,

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<v Speaker 1>You book your reservation for the class. You can try

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<v Speaker 1>walking in, but a lot of times the classes are

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<v Speaker 1>fully booked, so always recommend a book, right, So you

398
00:18:43.839 --> 00:18:48.680
<v Speaker 1>make the reservation, you come in, you're gonna get to

399
00:18:48.799 --> 00:18:52.039
<v Speaker 1>look around the gallery. There are so many different options

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<v Speaker 1>to paint. You have canvas, you have sculptures, table decor

401
00:18:57.240 --> 00:19:00.000
<v Speaker 1>there's just so many different things. You do custom cut out.

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00:19:00.279 --> 00:19:04.440
<v Speaker 1>I know you've done names of absolutely and so once

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00:19:04.480 --> 00:19:07.400
<v Speaker 1>you pick the item or the project, then you also

404
00:19:07.440 --> 00:19:09.880
<v Speaker 1>have to select a color palette. Ye all right, I

405
00:19:09.920 --> 00:19:11.839
<v Speaker 1>know for a fact that you have ten color palettes

406
00:19:11.880 --> 00:19:14.599
<v Speaker 1>to choose from, or you can create your own color

407
00:19:14.640 --> 00:19:17.359
<v Speaker 1>palette indeed out to five colors or you're choosing right,

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00:19:17.599 --> 00:19:21.519
<v Speaker 1>it's all coming back to me now, and guys, that

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00:19:21.559 --> 00:19:24.599
<v Speaker 1>gets you through the door. But the hospitality is what

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00:19:24.720 --> 00:19:29.519
<v Speaker 1>has you coming back. Very true, and it also is

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<v Speaker 1>what creates the clients hell because one person will tell

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<v Speaker 1>another and they have to come in, or one person

413
00:19:36.359 --> 00:19:39.160
<v Speaker 1>experiences it and then they'll tell their family or their

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00:19:39.200 --> 00:19:43.440
<v Speaker 1>work group and then people come in. Let's talk about hospitality.

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<v Speaker 1>Why is it so important to you?

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<v Speaker 2>Because I'm a consumer. I go out to places and

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<v Speaker 2>I spend my money on services and experiences and products,

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00:19:52.880 --> 00:19:55.000
<v Speaker 2>and I question myself and say, how do I feel?

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<v Speaker 2>Do I like this feeling? And if I like it,

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<v Speaker 2>I want to do more of it. If I don't

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<v Speaker 2>like it, then I'm never going to come back.

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<v Speaker 1>I'm putting myself in the guests's experience shoes by saying.

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<v Speaker 2>How do they feel when we say this? How do

424
00:20:04.920 --> 00:20:06.920
<v Speaker 2>we feel when we do this? How's this policy and

425
00:20:07.000 --> 00:20:09.319
<v Speaker 2>landing for them? And if there's things that's a negative,

426
00:20:09.359 --> 00:20:11.960
<v Speaker 2>then we remove it. So it's how they feel. And

427
00:20:12.039 --> 00:20:15.279
<v Speaker 2>if you keep putting their perspective in mind, then it's endless.

428
00:20:15.960 --> 00:20:23.400
<v Speaker 1>And how do you convey your level of hospitality to

429
00:20:23.559 --> 00:20:25.039
<v Speaker 1>your team?

430
00:20:25.359 --> 00:20:28.000
<v Speaker 2>It's tough. It's tough because it's like a muscle. Someone

431
00:20:28.000 --> 00:20:29.920
<v Speaker 2>could snatch two twenty five to day, but some other

432
00:20:29.960 --> 00:20:33.160
<v Speaker 2>people cannot. So it's being able to do it in

433
00:20:33.160 --> 00:20:36.000
<v Speaker 2>bite size and Trainingum, it's every day coaching one percent better.

434
00:20:36.200 --> 00:20:39.160
<v Speaker 2>We have pre shifts that last forty five minutes. I

435
00:20:39.200 --> 00:20:41.640
<v Speaker 2>love pre shift. Do you talk about systems. I'm finding

436
00:20:41.680 --> 00:20:45.839
<v Speaker 2>ways to systemize the opening procedures, the cleaning, the setup.

437
00:20:46.000 --> 00:20:48.039
<v Speaker 2>And I want to talk more. I want to talk

438
00:20:48.079 --> 00:20:50.079
<v Speaker 2>about the bookings, who's coming in, How we're gonna punch

439
00:20:50.119 --> 00:20:52.480
<v Speaker 2>them in the face. Punching the face is something that

440
00:20:52.519 --> 00:20:54.799
<v Speaker 2>we've been saying an abstract. It's a different way of

441
00:20:54.799 --> 00:20:56.799
<v Speaker 2>saying blow your mind. We're gonna blow their minds, but

442
00:20:56.839 --> 00:20:58.680
<v Speaker 2>we're gonna punch them in the face. So like, how

443
00:20:58.720 --> 00:21:00.599
<v Speaker 2>we're gonna punch this guests in the face. And it

444
00:21:00.640 --> 00:21:03.640
<v Speaker 2>might sound aggressive at first, but they're like, yo, didn't

445
00:21:03.640 --> 00:21:04.960
<v Speaker 2>you have like new timbers, Like hey, I got the

446
00:21:04.960 --> 00:21:06.880
<v Speaker 2>best way? We're going to punch in the facing? Like nice?

447
00:21:07.039 --> 00:21:11.519
<v Speaker 1>Nice? Yeah, again, it's just punching the face. I understand

448
00:21:11.599 --> 00:21:14.200
<v Speaker 1>what It might sound a little aggressive, but really that's

449
00:21:14.200 --> 00:21:16.599
<v Speaker 1>how you want to be with your hospitality. You want

450
00:21:16.640 --> 00:21:19.240
<v Speaker 1>to catch them off guard, you want to stun them. No,

451
00:21:19.440 --> 00:21:25.319
<v Speaker 1>and guys, I cannot tell you how accurate hospitality the

452
00:21:25.440 --> 00:21:29.720
<v Speaker 1>term is at abstract Orlando, and so just a little background.

453
00:21:29.839 --> 00:21:32.920
<v Speaker 1>I had a job. Actually it was an amazing job,

454
00:21:32.960 --> 00:21:36.240
<v Speaker 1>something I dreamed about really my whole life, and I

455
00:21:36.240 --> 00:21:38.839
<v Speaker 1>had an opportunity to do it. This is for folks

456
00:21:38.880 --> 00:21:42.200
<v Speaker 1>listening or watching at home. Well, I got into the job.

457
00:21:42.359 --> 00:21:44.640
<v Speaker 1>And one of the best and worst things that can

458
00:21:44.680 --> 00:21:48.079
<v Speaker 1>happen to you is you get your dream job, because

459
00:21:48.559 --> 00:21:51.240
<v Speaker 1>then you're in it, but so many things happened that

460
00:21:51.279 --> 00:21:53.960
<v Speaker 1>you didn't realize came along with it. You're just thinking, oh,

461
00:21:53.960 --> 00:21:56.519
<v Speaker 1>I got the job, that's the finish line. But once

462
00:21:56.559 --> 00:21:59.359
<v Speaker 1>you get it, that's the starting line, because now you

463
00:21:59.359 --> 00:22:01.680
<v Speaker 1>actually have to do the work. Well, I was doing

464
00:22:01.759 --> 00:22:05.119
<v Speaker 1>the work, and I realized rather quickly, I don't enjoy this.

465
00:22:05.880 --> 00:22:08.640
<v Speaker 1>I don't like it. Nothing wrong with the job itself,

466
00:22:08.680 --> 00:22:10.839
<v Speaker 1>and the people were amazing, it just wasn't right for me.

467
00:22:10.960 --> 00:22:13.279
<v Speaker 1>So one day I'm standing there at work and I'm

468
00:22:13.279 --> 00:22:15.839
<v Speaker 1>looking around at all the amazing stuff going on around me,

469
00:22:16.559 --> 00:22:19.559
<v Speaker 1>and it was one of those where you see yourself

470
00:22:19.599 --> 00:22:22.480
<v Speaker 1>outside your body, You're just looking from above, and I'm like,

471
00:22:23.759 --> 00:22:25.640
<v Speaker 1>how long. I guess I'm going to do this for

472
00:22:25.640 --> 00:22:27.240
<v Speaker 1>the rest of my life, and I'm not going to

473
00:22:27.359 --> 00:22:31.000
<v Speaker 1>enjoy what I do. I had very limited options at

474
00:22:31.000 --> 00:22:34.000
<v Speaker 1>that point. Guys, and for most people who know me,

475
00:22:34.079 --> 00:22:37.519
<v Speaker 1>they know, oh, Sam, he's so happy's such a positive guy.

476
00:22:37.559 --> 00:22:40.440
<v Speaker 1>You know, that's not always the case. And so I

477
00:22:40.519 --> 00:22:43.559
<v Speaker 1>reached out to you because I couldn't think of anyone else.

478
00:22:43.559 --> 00:22:47.519
<v Speaker 1>And we had had conversations in the past, yes, because

479
00:22:47.559 --> 00:22:50.599
<v Speaker 1>you were a member of Mousetrap Fitness, and so that's

480
00:22:50.599 --> 00:22:53.480
<v Speaker 1>how we really got to know one another. And at

481
00:22:53.519 --> 00:22:55.400
<v Speaker 1>the time I was like, well, no, I appreciate that,

482
00:22:55.440 --> 00:22:58.720
<v Speaker 1>but it's not really right for me. But I reached

483
00:22:58.720 --> 00:23:01.400
<v Speaker 1>out and I said, hey, are you looking for anyone?

484
00:23:02.039 --> 00:23:05.319
<v Speaker 1>And you got a hold of me right back, right back,

485
00:23:05.359 --> 00:23:08.079
<v Speaker 1>which I appreciated, and you're like, is this for you?

486
00:23:08.160 --> 00:23:09.799
<v Speaker 1>And I said, yeah, you come in and see me.

487
00:23:10.119 --> 00:23:12.720
<v Speaker 1>And I came in. I've had my resume, put it

488
00:23:12.759 --> 00:23:14.720
<v Speaker 1>off to the side. We just had a quick conversation

489
00:23:14.880 --> 00:23:16.640
<v Speaker 1>and next thing you know, I'm part of the team.

490
00:23:16.720 --> 00:23:19.119
<v Speaker 1>And first of all, thank you of course, and Alanna,

491
00:23:19.160 --> 00:23:22.880
<v Speaker 1>if you're listening, thank you as well, because that not

492
00:23:22.920 --> 00:23:27.519
<v Speaker 1>only changed my life, it saved me. It really really did.

493
00:23:27.640 --> 00:23:30.400
<v Speaker 1>So anybody who knows me literally today, on this day

494
00:23:30.440 --> 00:23:32.920
<v Speaker 1>in twenty twenty six. If you see me happy, if

495
00:23:32.960 --> 00:23:35.000
<v Speaker 1>you see me smiling, if you see me encouraging or

496
00:23:35.079 --> 00:23:37.680
<v Speaker 1>jumping up and down and high fiving, fist pumping, it's

497
00:23:37.720 --> 00:23:40.319
<v Speaker 1>one hundred percent because Mo Aliana and the team at

498
00:23:40.319 --> 00:23:41.880
<v Speaker 1>Abstract and for Abstract itself.

499
00:23:41.880 --> 00:23:42.119
<v Speaker 2>Thank you.

500
00:23:42.119 --> 00:23:44.279
<v Speaker 1>So no, that's not even that's not even hyperbole or

501
00:23:44.279 --> 00:23:47.400
<v Speaker 1>a lie. That's one hundred percent true. And the things

502
00:23:47.880 --> 00:23:52.079
<v Speaker 1>that I learned there and the permission that you guys

503
00:23:52.279 --> 00:23:55.000
<v Speaker 1>gave me to be myself, which I think a lot

504
00:23:55.039 --> 00:23:59.200
<v Speaker 1>of people need, They need that permission to just be you,

505
00:23:59.200 --> 00:24:01.559
<v Speaker 1>you know, and you guys allowed me to do that

506
00:24:01.680 --> 00:24:04.319
<v Speaker 1>and I just ran with it and it has made

507
00:24:04.400 --> 00:24:07.359
<v Speaker 1>such an impact on my life. Now I have the

508
00:24:07.400 --> 00:24:11.319
<v Speaker 1>opportunity to ONNDO a podcast, but also to coach full time.

509
00:24:11.720 --> 00:24:14.920
<v Speaker 1>And you know, when I had that conversation with you

510
00:24:14.960 --> 00:24:17.319
<v Speaker 1>and Aliana, there was no oh no, there was no

511
00:24:17.480 --> 00:24:19.119
<v Speaker 1>oh don't do that? How could you do it? You

512
00:24:19.160 --> 00:24:22.759
<v Speaker 1>were like, do it? Yeah, yeah, congratulations with what you

513
00:24:23.279 --> 00:24:26.200
<v Speaker 1>were saying. And I will be honest, it was a

514
00:24:26.200 --> 00:24:29.160
<v Speaker 1>difficult conversation for me getting in the car, going to

515
00:24:29.200 --> 00:24:32.240
<v Speaker 1>the studio, going inside, sitting down having a conversation with you.

516
00:24:32.720 --> 00:24:36.079
<v Speaker 1>But you guys almost made it too easy for me,

517
00:24:36.480 --> 00:24:38.599
<v Speaker 1>but it is. I just want you guys to know

518
00:24:38.680 --> 00:24:42.519
<v Speaker 1>I appreciate it so so much. And Guys, from the moment,

519
00:24:42.640 --> 00:24:44.759
<v Speaker 1>as a guest, you walk through that door, you are

520
00:24:44.799 --> 00:24:48.039
<v Speaker 1>going to be punched in the face with hospitality, I

521
00:24:48.359 --> 00:24:50.359
<v Speaker 1>can assure you. And if you don't believe me, put

522
00:24:50.359 --> 00:24:52.720
<v Speaker 1>it to the test. Walk in. That's all you got

523
00:24:52.720 --> 00:24:54.920
<v Speaker 1>to do. Just walk in and just look around the

524
00:24:54.920 --> 00:24:57.000
<v Speaker 1>gallery and see what it's all about. And I assure

525
00:24:57.039 --> 00:25:01.079
<v Speaker 1>you you're going to be impressed. Now you point, though,

526
00:25:01.359 --> 00:25:06.480
<v Speaker 1>what point did hospitality take such a big important role

527
00:25:06.720 --> 00:25:10.440
<v Speaker 1>in your business life? Or is it more than just business.

528
00:25:12.559 --> 00:25:15.839
<v Speaker 2>It's more than just business. It's a relationship, Sam. The

529
00:25:15.960 --> 00:25:18.799
<v Speaker 2>clients that we meet and we offer our genuine hospitality,

530
00:25:18.799 --> 00:25:21.519
<v Speaker 2>they're not just clients anymore. It's family, it's friends, it's

531
00:25:21.559 --> 00:25:25.079
<v Speaker 2>people who go above and beyond for you and Sam.

532
00:25:25.119 --> 00:25:27.839
<v Speaker 2>It's just a changed my life and my dad taught

533
00:25:27.839 --> 00:25:29.440
<v Speaker 2>it me. Yet I've experienced it from you. When you

534
00:25:29.480 --> 00:25:31.400
<v Speaker 2>text me, Sam, i'm looking for a job. I hired

535
00:25:31.400 --> 00:25:32.599
<v Speaker 2>you on the spot. I didn't to look at a

536
00:25:32.599 --> 00:25:34.839
<v Speaker 2>restume because I know your level of hospitality and that's

537
00:25:34.880 --> 00:25:36.759
<v Speaker 2>all I needed to know. I could train you on

538
00:25:36.759 --> 00:25:37.799
<v Speaker 2>the art, I could train it on the toast, I

539
00:25:37.799 --> 00:25:39.920
<v Speaker 2>could train on the systems, but I can't train someone

540
00:25:39.960 --> 00:25:41.880
<v Speaker 2>on hospitality. Either you care for people or you don't

541
00:25:41.880 --> 00:25:44.119
<v Speaker 2>care for people. And I saw it in my experience.

542
00:25:44.480 --> 00:25:47.039
<v Speaker 2>This is my first time CrossFit gym. You're my first coach,

543
00:25:47.160 --> 00:25:48.720
<v Speaker 2>you know what I mean. You and Doug, So, I

544
00:25:49.240 --> 00:25:52.359
<v Speaker 2>remember how you made me feel as a first time

545
00:25:52.920 --> 00:25:55.000
<v Speaker 2>I remember how you made me feel as a as

546
00:25:55.000 --> 00:25:57.759
<v Speaker 2>an athlete. And then we go out and I saw

547
00:25:57.759 --> 00:26:01.599
<v Speaker 2>your level just your hospitality is up there, Sam, just

548
00:26:01.640 --> 00:26:02.920
<v Speaker 2>I want you to understand.

549
00:26:02.559 --> 00:26:05.000
<v Speaker 1>That I appreciate that. Thank you. I'm sure there are.

550
00:26:05.039 --> 00:26:07.519
<v Speaker 2>Hundreds of people that you see through Mause Chop stores

551
00:26:07.880 --> 00:26:11.039
<v Speaker 2>that appreciate you and your existence and your energy and

552
00:26:11.079 --> 00:26:14.680
<v Speaker 2>it plays a big role on how they perform, how

553
00:26:14.680 --> 00:26:17.279
<v Speaker 2>they show up, and that energy they bring to the

554
00:26:17.440 --> 00:26:18.839
<v Speaker 2>to the gym. You know what I mean.

555
00:26:19.119 --> 00:26:22.079
<v Speaker 1>So give yourself credit now. I appreciate that. You know.

556
00:26:22.160 --> 00:26:25.160
<v Speaker 1>I've always had difficulty accepting like compliments and things like that.

557
00:26:25.200 --> 00:26:27.200
<v Speaker 1>It's it's one of the weird little quirks that I have.

558
00:26:27.400 --> 00:26:32.039
<v Speaker 1>But no like again allowing me to just run, to

559
00:26:32.240 --> 00:26:35.200
<v Speaker 1>just go. I guys, if you don't have that opportunity,

560
00:26:35.240 --> 00:26:38.200
<v Speaker 1>I look for it, okay, because I think many of

561
00:26:38.240 --> 00:26:40.599
<v Speaker 1>us are searching for that. We just want the opportunity

562
00:26:40.640 --> 00:26:44.519
<v Speaker 1>to be ourselves and to do that to the end degree.

563
00:26:45.519 --> 00:26:47.920
<v Speaker 1>I always wonder and maybe you too, because you are

564
00:26:48.000 --> 00:26:51.519
<v Speaker 1>very hospitable, you're very positive, you believe what you say,

565
00:26:51.559 --> 00:26:55.599
<v Speaker 1>you walk the walk? Has it been difficult sometimes because

566
00:26:55.640 --> 00:26:59.039
<v Speaker 1>people think that it's maybe what's the word I'm looking for?

567
00:26:59.160 --> 00:27:01.440
<v Speaker 1>It's like a quick pro quote, give and get kind

568
00:27:01.440 --> 00:27:03.440
<v Speaker 1>of thing to do, expecting something in return.

569
00:27:03.519 --> 00:27:05.799
<v Speaker 2>Right, yeah, sure, if you're doing it, then you're.

570
00:27:05.680 --> 00:27:07.079
<v Speaker 1>Full of shiite.

571
00:27:07.759 --> 00:27:09.119
<v Speaker 2>Do something. So what do you do? So what I

572
00:27:09.240 --> 00:27:10.599
<v Speaker 2>like to do is just to prove it to myself

573
00:27:10.640 --> 00:27:12.720
<v Speaker 2>sometimes is I do something for someone I don't want

574
00:27:12.720 --> 00:27:15.960
<v Speaker 2>anything from. So I'll do people outside of work. Hospitality

575
00:27:15.960 --> 00:27:19.680
<v Speaker 2>doesn't end or begin at work. They can begin anywhere.

576
00:27:19.680 --> 00:27:22.599
<v Speaker 2>At the gas station, someone you can't help. And from

577
00:27:22.599 --> 00:27:26.640
<v Speaker 2>the movie The Odyssey, Yeah yeah, I love it, love it,

578
00:27:26.680 --> 00:27:28.400
<v Speaker 2>love it. He's like I'm coming back, He's like as

579
00:27:28.880 --> 00:27:32.599
<v Speaker 2>as a beggar. The clearest view of a man is

580
00:27:32.599 --> 00:27:33.440
<v Speaker 2>from below below.

581
00:27:33.559 --> 00:27:35.759
<v Speaker 1>Yeah that was a great line. That was a great line.

582
00:27:35.839 --> 00:27:38.680
<v Speaker 2>Yeah, So do things outside of work that you don't

583
00:27:38.680 --> 00:27:41.240
<v Speaker 2>need anything from. I think gas station pump, smile at someone,

584
00:27:41.279 --> 00:27:43.440
<v Speaker 2>open the door for someone, offer something. The other day,

585
00:27:43.480 --> 00:27:45.519
<v Speaker 2>I was walking. I'm not trying to boaster. I don't

586
00:27:45.599 --> 00:27:48.480
<v Speaker 2>like talking about the positive things. My sister dropped off

587
00:27:48.480 --> 00:27:50.920
<v Speaker 2>some food, right, some like little like bite sized things,

588
00:27:50.960 --> 00:27:52.480
<v Speaker 2>And I'm walking to see the guy cutting the grass, like, hey,

589
00:27:52.519 --> 00:27:54.480
<v Speaker 2>are you hungry? He might be hungry, Like he's yeah,

590
00:27:54.519 --> 00:27:57.480
<v Speaker 2>he was a worker's landscape. He's sweating, and I'm sure

591
00:27:57.480 --> 00:27:59.759
<v Speaker 2>he's like, yeah, I love one and he ate one.

592
00:27:59.799 --> 00:28:01.559
<v Speaker 2>And like, I'm sure he's one of Like what the fuck?

593
00:28:01.640 --> 00:28:04.160
<v Speaker 2>Like this guy just gave me fucking that was random, right,

594
00:28:04.160 --> 00:28:06.519
<v Speaker 2>I speak to anybody. Yeah, this guy time exposed to me,

595
00:28:06.599 --> 00:28:08.519
<v Speaker 2>but he fucking gave me food, Like come on, man.

596
00:28:08.839 --> 00:28:11.400
<v Speaker 1>Uh And again, a lot of times when you do

597
00:28:11.480 --> 00:28:15.119
<v Speaker 1>that outside of the studio or outside of business environment,

598
00:28:15.480 --> 00:28:16.680
<v Speaker 1>does it catch people off guard?

599
00:28:16.759 --> 00:28:17.079
<v Speaker 2>It does.

600
00:28:17.279 --> 00:28:19.480
<v Speaker 1>They're not used to it, right, and that's that's unfortunate.

601
00:28:19.599 --> 00:28:21.279
<v Speaker 2>So that's my that's my research. So I go there,

602
00:28:21.400 --> 00:28:23.160
<v Speaker 2>like I just said hi to this person. This guy

603
00:28:23.240 --> 00:28:25.039
<v Speaker 2>just almost did a backflip. Why don't we do it

604
00:28:25.039 --> 00:28:27.079
<v Speaker 2>to our guests? I mean, how can we do it

605
00:28:27.119 --> 00:28:30.240
<v Speaker 2>to our guests. Anything expected is not appreciate it. Everything

606
00:28:30.279 --> 00:28:31.440
<v Speaker 2>appreciated is unexpected.

607
00:28:31.519 --> 00:28:32.039
<v Speaker 1>Not love it.

608
00:28:32.079 --> 00:28:35.480
<v Speaker 2>And I like to sometimes we keep things under our

609
00:28:35.480 --> 00:28:36.559
<v Speaker 2>sleeves like a magic trick.

610
00:28:36.720 --> 00:28:37.839
<v Speaker 1>Right, if you expose.

611
00:28:37.519 --> 00:28:39.680
<v Speaker 2>Everything, yeah, then it's not even then its expected. It's

612
00:28:39.680 --> 00:28:42.119
<v Speaker 2>not appreciated, yea. But when you don't and you punch

613
00:28:42.200 --> 00:28:43.880
<v Speaker 2>them in the face, their minds exploded.

614
00:28:44.000 --> 00:28:46.480
<v Speaker 1>Right, keep something in that back pocket and damn there

615
00:28:46.480 --> 00:28:48.599
<v Speaker 1>it is. Right, So let me ask you that, yes,

616
00:28:48.920 --> 00:28:51.839
<v Speaker 1>I love it. So what is your definition of success?

617
00:28:52.160 --> 00:28:55.279
<v Speaker 2>It's when you ask me that it's it differed from

618
00:28:55.319 --> 00:28:58.039
<v Speaker 2>time to time. Twenty years ago would be money or

619
00:28:58.079 --> 00:29:00.480
<v Speaker 2>it's been a fame, but today it's health and a

620
00:29:00.519 --> 00:29:03.359
<v Speaker 2>peace of mind. Really, I think that's my scholar my

621
00:29:03.559 --> 00:29:07.039
<v Speaker 2>old self coming out. Yeah. Man, as you get older,

622
00:29:07.039 --> 00:29:08.359
<v Speaker 2>you just want to peace of mind. You want to

623
00:29:08.400 --> 00:29:10.440
<v Speaker 2>just chill and just enjoy your time with the people.

624
00:29:10.279 --> 00:29:13.400
<v Speaker 1>That you love absolutely, And I know we had many

625
00:29:13.400 --> 00:29:18.039
<v Speaker 1>conversations about that too. I know you're younger than I am,

626
00:29:18.400 --> 00:29:21.240
<v Speaker 1>and you know the importance of my relationship and like

627
00:29:21.279 --> 00:29:24.640
<v Speaker 1>spending time and it doesn't have to be over the

628
00:29:24.640 --> 00:29:27.000
<v Speaker 1>top or grand. It doesn't have to be sight. Life

629
00:29:27.039 --> 00:29:29.359
<v Speaker 1>isn't a roller coaster every day, you know what I mean.

630
00:29:29.559 --> 00:29:32.519
<v Speaker 1>You know they're boring days, of course, but you have

631
00:29:32.559 --> 00:29:35.880
<v Speaker 1>to find the joy and the shine in those boring days. Absolutely.

632
00:29:36.240 --> 00:29:39.119
<v Speaker 1>Let me ask you this, how do you gather feedback

633
00:29:39.680 --> 00:29:43.640
<v Speaker 1>all your performance, hospitality, positivity, success? How do you gather

634
00:29:43.720 --> 00:29:46.759
<v Speaker 1>feedback for abstract specifically guest reviews.

635
00:29:46.880 --> 00:29:48.480
<v Speaker 2>Guests will say to us, Oh, I love this little

636
00:29:48.519 --> 00:29:50.200
<v Speaker 2>touch right here they're writing the reviews, Oh, they exceed

637
00:29:50.200 --> 00:29:53.200
<v Speaker 2>our expectation with this thing. And you know when you're

638
00:29:53.240 --> 00:29:55.680
<v Speaker 2>gonna make an impact, but you from the face. So

639
00:29:55.720 --> 00:29:57.960
<v Speaker 2>sometimes when we're singing Happy Birthday, we see the kid

640
00:29:58.039 --> 00:30:00.920
<v Speaker 2>just go light up and we see that feeling. The

641
00:30:00.960 --> 00:30:02.799
<v Speaker 2>team sees that feeling says we need to do more

642
00:30:02.839 --> 00:30:05.400
<v Speaker 2>of this, and then they start thinking themselves of ways

643
00:30:05.400 --> 00:30:08.519
<v Speaker 2>to pointing people in the face and man, like you said,

644
00:30:08.599 --> 00:30:11.000
<v Speaker 2>you let them be who they are so they could

645
00:30:11.039 --> 00:30:14.680
<v Speaker 2>be the best versus I'm training them. You can't script this.

646
00:30:14.880 --> 00:30:18.039
<v Speaker 2>People feel it, People feel the the fakeness in it.

647
00:30:18.160 --> 00:30:20.880
<v Speaker 2>So the uniqueness of it is being authentic and genuine,

648
00:30:21.200 --> 00:30:23.079
<v Speaker 2>Like this person is really pulling out his phone and

649
00:30:23.119 --> 00:30:25.720
<v Speaker 2>show me pictures of his personal life, like you can't

650
00:30:25.720 --> 00:30:26.279
<v Speaker 2>script that.

651
00:30:26.400 --> 00:30:30.079
<v Speaker 1>You know. Can you tell us about tell me the ice?

652
00:30:30.599 --> 00:30:31.000
<v Speaker 2>The ice?

653
00:30:31.160 --> 00:30:33.400
<v Speaker 1>Do you remember going to get ice? I was not

654
00:30:33.519 --> 00:30:36.039
<v Speaker 1>working that day, but I receive a video from MO

655
00:30:36.599 --> 00:30:38.279
<v Speaker 1>and can you describe what was on that video?

656
00:30:38.440 --> 00:30:40.680
<v Speaker 2>So we don't have ice. That's something that you need,

657
00:30:40.680 --> 00:30:43.319
<v Speaker 2>an ice machine or not a restaurant. So a client's like, oh,

658
00:30:43.400 --> 00:30:44.799
<v Speaker 2>I'll take a dice coke, but do you have ice

659
00:30:44.839 --> 00:30:47.119
<v Speaker 2>with it? I'm like, damn, we don't it, So like shit,

660
00:30:47.279 --> 00:30:51.839
<v Speaker 2>So okay, So bro ran random McDonald's ran too, the

661
00:30:52.000 --> 00:30:54.920
<v Speaker 2>not even side to the pickup window, like what the hell?

662
00:30:55.079 --> 00:30:56.640
<v Speaker 2>Did you have a couple of ices? Like yeah, I'm

663
00:30:56.720 --> 00:30:58.400
<v Speaker 2>running back like man, here you go, coume vice and

664
00:30:58.440 --> 00:31:00.680
<v Speaker 2>she was like blown away. But another story that really

665
00:31:00.720 --> 00:31:02.480
<v Speaker 2>makes U, if you don't mind me saying please please,

666
00:31:02.480 --> 00:31:04.799
<v Speaker 2>it's a coffee story. That's something that I'll never forget.

667
00:31:04.920 --> 00:31:07.160
<v Speaker 2>We got this brand new coffee machine. We were paying

668
00:31:07.200 --> 00:31:09.079
<v Speaker 2>like four hundred dollars a month for the same coffee

669
00:31:09.079 --> 00:31:11.279
<v Speaker 2>machines that you find in like apartment complexes that makes

670
00:31:11.359 --> 00:31:12.079
<v Speaker 2>lattes and all this.

671
00:31:12.559 --> 00:31:14.400
<v Speaker 1>Yeah, yeah, I know what's exactly what you're talking about.

672
00:31:14.480 --> 00:31:15.759
<v Speaker 1>So we got it. We're excited.

673
00:31:15.799 --> 00:31:17.599
<v Speaker 2>I can't wait to use it. Some clients like I'll

674
00:31:17.599 --> 00:31:19.759
<v Speaker 2>take a couple of coffee. I'm like, shit, I got

675
00:31:19.839 --> 00:31:21.799
<v Speaker 2>you give me a second. I go there and I

676
00:31:21.880 --> 00:31:24.920
<v Speaker 2>hit the coffee one and it's like not working, like show, no, no,

677
00:31:25.000 --> 00:31:26.160
<v Speaker 2>this is the perfect time for it.

678
00:31:26.240 --> 00:31:27.279
<v Speaker 1>So I go back to the lady.

679
00:31:27.200 --> 00:31:29.519
<v Speaker 2>Like, man, I'm so sorry, I'm just doing some malfunctions.

680
00:31:29.519 --> 00:31:30.920
<v Speaker 2>I'm gonna get it for you. Just give a second.

681
00:31:31.000 --> 00:31:32.880
<v Speaker 2>She say no, don't worry about it. I go back here.

682
00:31:32.920 --> 00:31:34.440
<v Speaker 2>I'm fixing. I can get it. I go back to

683
00:31:34.480 --> 00:31:37.599
<v Speaker 2>her again. I'm like, man, two more minutes, I couldn't

684
00:31:37.599 --> 00:31:38.799
<v Speaker 2>fix it. So I'm like, you know what, fuck it

685
00:31:39.039 --> 00:31:42.000
<v Speaker 2>got in the truck, went to went to Starbucks, got

686
00:31:42.000 --> 00:31:42.960
<v Speaker 2>her coffee, came back.

687
00:31:43.000 --> 00:31:43.400
<v Speaker 1>She saw me.

688
00:31:43.440 --> 00:31:45.480
<v Speaker 2>The conflicts like did you not? Did you go to Starbucks?

689
00:31:45.599 --> 00:31:47.599
<v Speaker 2>Like I did? I wasn't coming back saying no to

690
00:31:47.640 --> 00:31:50.920
<v Speaker 2>you right, And that could have been the highlight of

691
00:31:50.960 --> 00:31:53.160
<v Speaker 2>that trip. Jacob did one you saw Jacob the one

692
00:31:53.160 --> 00:31:54.839
<v Speaker 2>of the Disney one. Then when the.

693
00:31:54.839 --> 00:31:58.759
<v Speaker 1>Clients like out, yes, yes, okay. So guys at Abstract Orlando,

694
00:31:58.799 --> 00:32:00.400
<v Speaker 1>if you get an opportunity to go in, make sure

695
00:32:00.400 --> 00:32:02.400
<v Speaker 1>you say hi to Jacob, Bradgehew, everybody on the team,

696
00:32:02.640 --> 00:32:06.440
<v Speaker 1>but Jacob. I got to witness this because Jacob came

697
00:32:06.480 --> 00:32:08.880
<v Speaker 1>in after I'd already been there for about a year,

698
00:32:09.319 --> 00:32:12.599
<v Speaker 1>and he's the concierge there. Great guy. Sometimes you can

699
00:32:12.640 --> 00:32:14.839
<v Speaker 1>see him a little quiet initially, but once you get

700
00:32:14.880 --> 00:32:16.599
<v Speaker 1>to know him and once he's interacting with the guests,

701
00:32:16.599 --> 00:32:21.440
<v Speaker 1>he is on fire, right absolutely, So one day, you know,

702
00:32:21.720 --> 00:32:24.200
<v Speaker 1>Mos always encouraging take that extra step, punch him in

703
00:32:24.240 --> 00:32:27.759
<v Speaker 1>the face with hospitality. And one day we had these

704
00:32:27.799 --> 00:32:30.480
<v Speaker 1>guests check in and it was a family and one

705
00:32:30.480 --> 00:32:32.759
<v Speaker 1>of them has a disability and they were in a

706
00:32:32.759 --> 00:32:37.359
<v Speaker 1>motorized scooter and the resort they were staying at didn't

707
00:32:37.359 --> 00:32:39.720
<v Speaker 1>have an elevator to allow for the second floor. Am

708
00:32:39.759 --> 00:32:42.079
<v Speaker 1>I following the store things? Oh yeah, yeah, And so

709
00:32:42.799 --> 00:32:45.680
<v Speaker 1>I'm over at the concierge desk. He's over off to

710
00:32:45.759 --> 00:32:47.480
<v Speaker 1>the side of the gallery and I can see him

711
00:32:47.519 --> 00:32:51.839
<v Speaker 1>having the conversation with the family. And then the family

712
00:32:51.920 --> 00:32:54.640
<v Speaker 1>was very concerned because again no elevator, which means they

713
00:32:54.839 --> 00:32:58.039
<v Speaker 1>needed a first floor room in order to access in

714
00:32:58.079 --> 00:33:01.440
<v Speaker 1>and out without any difficulty because they're not able to

715
00:33:01.440 --> 00:33:03.559
<v Speaker 1>transition out of the motorized scooter.

716
00:33:04.079 --> 00:33:07.559
<v Speaker 2>So the customers share that with Jacob, not knowing that

717
00:33:07.680 --> 00:33:09.480
<v Speaker 2>Jacob had friends at that resort.

718
00:33:09.599 --> 00:33:13.400
<v Speaker 1>Exactly exactly, and so here's what he did. He didn't

719
00:33:13.440 --> 00:33:15.759
<v Speaker 1>say anything to the guests. He had their name because

720
00:33:15.799 --> 00:33:18.240
<v Speaker 1>we had checked them in. He goes off to the side,

721
00:33:18.519 --> 00:33:23.279
<v Speaker 1>he contacts his friend who works concierge at that resort

722
00:33:24.039 --> 00:33:27.960
<v Speaker 1>and explain the situation. The friends like, no problem, taking

723
00:33:28.000 --> 00:33:32.119
<v Speaker 1>care of it. He comes back, lets the guests know. Boom, punch,

724
00:33:32.160 --> 00:33:34.519
<v Speaker 1>punch left, right, both sides of the face. It was

725
00:33:34.799 --> 00:33:37.839
<v Speaker 1>so impressive because he could have just been like, oh,

726
00:33:37.960 --> 00:33:40.960
<v Speaker 1>that's a bummer, let's hope everything works out. Yeah, exactly,

727
00:33:41.119 --> 00:33:43.119
<v Speaker 1>if you're ready to paint, we can go in there. No,

728
00:33:43.200 --> 00:33:46.759
<v Speaker 1>he took that extra step because you guys allow for that,

729
00:33:47.160 --> 00:33:50.119
<v Speaker 1>and then he was able to just let them know. Man,

730
00:33:50.359 --> 00:33:52.640
<v Speaker 1>seeing that, witnessing it, and I like to think my

731
00:33:53.559 --> 00:33:56.799
<v Speaker 1>hospitality is is pretty high. The level is pretty high.

732
00:33:56.960 --> 00:33:59.440
<v Speaker 1>That was just so impressive, and it just leaves you

733
00:33:59.519 --> 00:34:01.680
<v Speaker 1>kind of looking off and like smiling a little bit,

734
00:34:01.880 --> 00:34:04.359
<v Speaker 1>nod in your head, yes, because that that's what we're

735
00:34:04.400 --> 00:34:06.119
<v Speaker 1>talking about. He didn't have to do that at all,

736
00:34:06.240 --> 00:34:07.000
<v Speaker 1>but he did.

737
00:34:07.279 --> 00:34:10.800
<v Speaker 2>But understand that that client was in his mind and

738
00:34:11.360 --> 00:34:15.400
<v Speaker 2>feelings about that certain issue, not knowing that someone at

739
00:34:15.400 --> 00:34:17.159
<v Speaker 2>Abstract could solve that for him.

740
00:34:17.800 --> 00:34:19.480
<v Speaker 1>They were just having a conversation as far as they

741
00:34:19.480 --> 00:34:20.000
<v Speaker 1>were concerned.

742
00:34:20.079 --> 00:34:22.039
<v Speaker 2>Yeah, it's like, Wow, if I didn't say that to him,

743
00:34:22.039 --> 00:34:23.880
<v Speaker 2>if I didn't share my concerns with them, that problem

744
00:34:23.880 --> 00:34:24.880
<v Speaker 2>will still be my you.

745
00:34:24.880 --> 00:34:28.480
<v Speaker 1>Know, And a lot of that comes from the conversation

746
00:34:29.000 --> 00:34:31.800
<v Speaker 1>and you and Aleana Bot says Abstract is always allowed

747
00:34:31.840 --> 00:34:34.559
<v Speaker 1>for it just hey, they're checked in, you go over

748
00:34:34.599 --> 00:34:37.280
<v Speaker 1>their options for the art. But then don't just leave

749
00:34:37.320 --> 00:34:40.079
<v Speaker 1>it at that and walk away. Ask questions, Yeah, curious,

750
00:34:40.400 --> 00:34:41.800
<v Speaker 1>how long are you in town for? What are you

751
00:34:41.840 --> 00:34:44.159
<v Speaker 1>going to be doing? How do you find Abstract did

752
00:34:44.199 --> 00:34:47.639
<v Speaker 1>all of it? And then that leads to an opportunity. Absolutely,

753
00:34:47.719 --> 00:34:49.639
<v Speaker 1>and yeah he just hit a home run with that.

754
00:34:50.320 --> 00:34:52.079
<v Speaker 1>Amazing he hit a home run with that one. Absolutely,

755
00:34:52.159 --> 00:34:54.440
<v Speaker 1>so big shout out. Now, let me ask you this,

756
00:34:54.599 --> 00:34:57.760
<v Speaker 1>being a business owner and having such familiarity with different

757
00:34:57.800 --> 00:35:03.199
<v Speaker 1>types of businesses, what is the biggest lesson that you

758
00:35:03.280 --> 00:35:05.199
<v Speaker 1>feel you've learned as a business owner?

759
00:35:07.039 --> 00:35:07.480
<v Speaker 2>Culture?

760
00:35:08.559 --> 00:35:09.039
<v Speaker 1>Culture?

761
00:35:09.159 --> 00:35:12.639
<v Speaker 2>How so you want to hire the right people who

762
00:35:13.400 --> 00:35:16.559
<v Speaker 2>adds to the culture adds to the team in terms

763
00:35:16.599 --> 00:35:20.159
<v Speaker 2>of energy, mood, versus just finding that one person who's

764
00:35:20.159 --> 00:35:21.679
<v Speaker 2>an a player but doesn't know how to deal with

765
00:35:21.800 --> 00:35:24.320
<v Speaker 2>who doesn't know how to engage with his team members.

766
00:35:24.440 --> 00:35:27.679
<v Speaker 2>This makes sense. Everyone has gifts, everyone has talents, but

767
00:35:28.360 --> 00:35:30.840
<v Speaker 2>the biggest one is how can you make everyone around

768
00:35:30.880 --> 00:35:33.519
<v Speaker 2>you comfortable enough to let them to bring out their

769
00:35:33.840 --> 00:35:36.960
<v Speaker 2>their strengths. That's something I'm dealing with myself because sometimes

770
00:35:37.000 --> 00:35:38.599
<v Speaker 2>I'm like, fuck it, I'll do it myself right.

771
00:35:39.000 --> 00:35:41.360
<v Speaker 1>I don't do yourself, but you'll know you can do

772
00:35:41.400 --> 00:35:44.400
<v Speaker 1>it right. And it's the one time I have to train.

773
00:35:44.440 --> 00:35:46.760
<v Speaker 2>I have to simplify. I have to subtract. Subtracting is

774
00:35:46.760 --> 00:35:48.360
<v Speaker 2>what we're doing right now to abstract. How can we

775
00:35:48.440 --> 00:35:51.960
<v Speaker 2>simplify the procedures so not anyone could do it? Is

776
00:35:51.960 --> 00:35:54.320
<v Speaker 2>that anyone could pick it up and move on with it,

777
00:35:54.440 --> 00:35:56.639
<v Speaker 2>versus only this person can do it, only this level

778
00:35:56.639 --> 00:36:00.760
<v Speaker 2>of training can do it. So subtracting at subtracting is

779
00:36:02.280 --> 00:36:03.000
<v Speaker 2>how's that saying?

780
00:36:03.199 --> 00:36:04.519
<v Speaker 1>Is it? Addition by subtraction?

781
00:36:04.800 --> 00:36:08.960
<v Speaker 2>That's one of them. But shit, I forgot I can't.

782
00:36:09.800 --> 00:36:17.480
<v Speaker 1>Yeah, trust me, man, you're good. So subtracting, simplifying the procedures.

783
00:36:17.920 --> 00:36:19.920
<v Speaker 2>Yeah, and just there's a lot. There's a lot of

784
00:36:19.960 --> 00:36:22.480
<v Speaker 2>lessons that business teaches you. But one of them is

785
00:36:22.480 --> 00:36:25.199
<v Speaker 2>that it's finding the right peam that just facilitates what

786
00:36:25.239 --> 00:36:27.000
<v Speaker 2>you're doing in that vision you're trying to do. So

787
00:36:27.039 --> 00:36:30.400
<v Speaker 2>it's hospitality. So it's a hospitality is a.

788
00:36:30.480 --> 00:36:31.239
<v Speaker 1>Two edged sword.

789
00:36:31.440 --> 00:36:33.039
<v Speaker 2>I'm telling you, like, it's easy to say it, but

790
00:36:33.039 --> 00:36:35.519
<v Speaker 2>it's so hard to fucking implement it. Well, I'm good

791
00:36:35.519 --> 00:36:37.519
<v Speaker 2>at hospitality and you're like, where the where is that?

792
00:36:37.719 --> 00:36:39.360
<v Speaker 1>Where is it? Yeah, because it showed me.

793
00:36:39.400 --> 00:36:42.199
<v Speaker 2>It's such an abstract word. It's such a vague word.

794
00:36:42.679 --> 00:36:45.039
<v Speaker 2>But hospitality is going above and beyond. It's exteed. That

795
00:36:45.079 --> 00:36:47.599
<v Speaker 2>expectation is really finding ways to punch that guest in

796
00:36:47.639 --> 00:36:50.159
<v Speaker 2>the face. And to be honest, you Bert, you mentioned Jacob.

797
00:36:50.480 --> 00:36:53.719
<v Speaker 1>Jacob is not like me and you. We're loud, HOPI

798
00:36:54.280 --> 00:36:55.920
<v Speaker 1>we are talks in that door.

799
00:36:55.920 --> 00:36:58.320
<v Speaker 2>We're like, hey, guys, how's it going? And we noticed

800
00:36:58.320 --> 00:37:02.639
<v Speaker 2>the other day I swear were there. It was me, Sarah, Jacob, Rachel.

801
00:37:02.800 --> 00:37:04.920
<v Speaker 2>This clients walks in, We're like hey, and everyone's like hey,

802
00:37:05.039 --> 00:37:06.360
<v Speaker 2>and I see the class.

803
00:37:06.079 --> 00:37:09.760
<v Speaker 1>Like whoa yeah, yeah, again, it's not expected because you

804
00:37:09.800 --> 00:37:13.559
<v Speaker 1>don't see it often enough. Unfortunately, Jacob is quite hospitality.

805
00:37:13.800 --> 00:37:16.559
<v Speaker 2>But it's amazing because he will engage with you the

806
00:37:16.599 --> 00:37:19.239
<v Speaker 2>way you want to be engaged and he will adjust

807
00:37:19.400 --> 00:37:21.840
<v Speaker 2>however he wants. But he's he's soft, but doesn't mean

808
00:37:21.880 --> 00:37:24.519
<v Speaker 2>that's bad Hospitality's just he's a different level hospital and

809
00:37:24.679 --> 00:37:26.679
<v Speaker 2>customers are engaging with it, they're loving it.

810
00:37:26.800 --> 00:37:30.559
<v Speaker 1>He has a gentle hospitality. No, it's really impressive. Again,

811
00:37:31.199 --> 00:37:34.079
<v Speaker 1>like I am always willing to be a little louder,

812
00:37:34.159 --> 00:37:37.480
<v Speaker 1>be silly, stupid, ridiculous. You know, I'm not afraid to

813
00:37:37.480 --> 00:37:41.760
<v Speaker 1>embarrass myself for the sake of the guest. Absolutely, Yeah,

814
00:37:41.920 --> 00:37:42.400
<v Speaker 1>think about it.

815
00:37:42.440 --> 00:37:44.480
<v Speaker 2>Go to the risk to go to four seasons. There's

816
00:37:44.480 --> 00:37:47.800
<v Speaker 2>a few in the cons and hey, they're greet you

817
00:37:47.880 --> 00:37:49.119
<v Speaker 2>like with the soft right.

818
00:37:49.199 --> 00:37:52.880
<v Speaker 1>Yes, they're very reserved, that's what Yeah, but professional, very professional. Yeah, no,

819
00:37:52.920 --> 00:37:55.840
<v Speaker 1>that's that's outstanding. And you know it leads me to

820
00:37:56.599 --> 00:38:00.400
<v Speaker 1>my next question. You mentioned you said four seasons, four season,

821
00:38:00.440 --> 00:38:04.159
<v Speaker 1>four seasons. Can you give me an example of a

822
00:38:04.159 --> 00:38:05.840
<v Speaker 1>business that really impressed you.

823
00:38:06.960 --> 00:38:09.320
<v Speaker 2>It would have to be Revello, it's our favorite restaurant. Really,

824
00:38:09.360 --> 00:38:10.280
<v Speaker 2>Okay seasons have you been to?

825
00:38:10.920 --> 00:38:12.880
<v Speaker 1>I don't think so. Well, that's interesting because I've been

826
00:38:12.920 --> 00:38:13.599
<v Speaker 1>to the Four Seasons.

827
00:38:13.599 --> 00:38:14.440
<v Speaker 2>You've been to Kapa.

828
00:38:14.599 --> 00:38:17.519
<v Speaker 1>Yes, yes, funny shout out to chef Ryan.

829
00:38:17.800 --> 00:38:19.960
<v Speaker 2>Okay, yeah, yee Joe.

830
00:38:20.920 --> 00:38:22.599
<v Speaker 1>Tell me again again the name of the restaurant.

831
00:38:23.639 --> 00:38:25.960
<v Speaker 2>It's on the bottom floor of the Four seasonside. Everyone

832
00:38:26.079 --> 00:38:28.519
<v Speaker 2>praises Kappa, which is amazing, but believe it or not,

833
00:38:28.639 --> 00:38:32.440
<v Speaker 2>the steak at Ravello has a different kind of seasoning

834
00:38:32.440 --> 00:38:34.920
<v Speaker 2>to it that people praise it for it. So you

835
00:38:34.960 --> 00:38:35.400
<v Speaker 2>got to try it.

836
00:38:35.480 --> 00:38:38.480
<v Speaker 1>I'm writing it down right now. Absolutely absolutely. We're always

837
00:38:38.519 --> 00:38:40.039
<v Speaker 1>looking for new good places and.

838
00:38:40.239 --> 00:38:42.400
<v Speaker 2>The people are there so nice. So you talk about curiosity.

839
00:38:42.440 --> 00:38:44.840
<v Speaker 2>So here I am working and after watching The Bear

840
00:38:45.440 --> 00:38:46.239
<v Speaker 2>your we love the Bear.

841
00:38:46.280 --> 00:38:49.599
<v Speaker 1>Oh you watched the Bear? Yeah a little bit, guys.

842
00:38:49.639 --> 00:38:52.920
<v Speaker 1>That's just an inside joke because you see the latest episode.

843
00:38:52.920 --> 00:38:54.719
<v Speaker 1>You see it and we would catch up and we

844
00:38:54.760 --> 00:38:56.320
<v Speaker 1>talk back and forth about what is pressure.

845
00:38:56.599 --> 00:38:59.920
<v Speaker 2>Absolutely so infatuated with Michelin Star restaurants, and we like

846
00:39:00.119 --> 00:39:02.719
<v Speaker 2>to go to restaurants. Alana, you're closer to where to

847
00:39:02.760 --> 00:39:05.800
<v Speaker 2>the kitchen. We want to see the heat, the work,

848
00:39:05.840 --> 00:39:08.639
<v Speaker 2>the hustle, the sweat, the communication. So we're noticing the

849
00:39:08.719 --> 00:39:10.840
<v Speaker 2>chef had a tattoo on his hand, on his arm,

850
00:39:10.880 --> 00:39:12.719
<v Speaker 2>and it was the tattoo of Oogie Boogie from a.

851
00:39:12.840 --> 00:39:13.880
<v Speaker 1>Night member before Christ. Yes.

852
00:39:14.000 --> 00:39:15.360
<v Speaker 2>Yeah, So we walked up to him like, hey, I

853
00:39:15.400 --> 00:39:17.039
<v Speaker 2>just don't want to bother you, but we saw the tattoo.

854
00:39:17.039 --> 00:39:19.360
<v Speaker 2>We offer in our experience, we will love to cater

855
00:39:19.559 --> 00:39:21.960
<v Speaker 2>and he came. We gave him a private experience. He

856
00:39:22.000 --> 00:39:23.679
<v Speaker 2>gave him on a day that were closed. He made

857
00:39:23.679 --> 00:39:24.960
<v Speaker 2>it and now we're like closest friends.

858
00:39:25.079 --> 00:39:25.840
<v Speaker 1>Oh that's amazing.

859
00:39:25.880 --> 00:39:27.440
<v Speaker 2>And when we go there, we know all the servers.

860
00:39:27.440 --> 00:39:29.239
<v Speaker 2>One of the servers even lives in our apartment complex.

861
00:39:29.280 --> 00:39:31.599
<v Speaker 2>So like, you build a relationship with people that you

862
00:39:31.679 --> 00:39:34.679
<v Speaker 2>love and they're just top notch. So it's just we

863
00:39:34.760 --> 00:39:37.480
<v Speaker 2>last time we went there, they just really showed us.

864
00:39:37.920 --> 00:39:39.559
<v Speaker 2>We didn't expect it and they took care of us.

865
00:39:39.559 --> 00:39:42.960
<v Speaker 1>And well, what's the outstanding is I have seen this

866
00:39:43.119 --> 00:39:46.159
<v Speaker 1>in person where let's say we're out and about and

867
00:39:46.199 --> 00:39:48.400
<v Speaker 1>you run into someone and you tell them come by

868
00:39:48.400 --> 00:39:50.960
<v Speaker 1>the studio. And first of all, Moe is one of

869
00:39:50.960 --> 00:39:55.039
<v Speaker 1>these people who knows everybody. And you, guys, if you're

870
00:39:55.079 --> 00:39:59.360
<v Speaker 1>listening watching, you probably know people like this. You're you're walking,

871
00:39:59.519 --> 00:40:01.400
<v Speaker 1>you know, You're just going from point A to point B,

872
00:40:01.519 --> 00:40:04.480
<v Speaker 1>and then somebody will yell out, whoa, hey, what's up man?

873
00:40:04.800 --> 00:40:07.360
<v Speaker 1>And there's I mean, that happens so often. I'm like, okay,

874
00:40:07.360 --> 00:40:09.039
<v Speaker 1>after the third time, can we just get to where

875
00:40:09.079 --> 00:40:11.519
<v Speaker 1>we're going? And I love interacting with people, but I'm like,

876
00:40:11.519 --> 00:40:14.320
<v Speaker 1>come on, man, we're on a time crunch Disney.

877
00:40:14.320 --> 00:40:16.840
<v Speaker 2>When we saw you in line, yeah.

878
00:40:16.559 --> 00:40:20.239
<v Speaker 1>So and this was early on. This was right before

879
00:40:20.280 --> 00:40:23.199
<v Speaker 1>you started coming to the gym at CrossFit.

880
00:40:23.639 --> 00:40:24.519
<v Speaker 2>Was sixteen.

881
00:40:24.760 --> 00:40:27.559
<v Speaker 1>So my wife and I pass holders. This is going

882
00:40:27.599 --> 00:40:30.480
<v Speaker 1>way back and we're atcot one evening. We're just having

883
00:40:30.480 --> 00:40:32.960
<v Speaker 1>a great time enjoying ourselves, you know, having a few

884
00:40:33.039 --> 00:40:37.119
<v Speaker 1>drinks walking around the different countries we're in. Morocco. Morocco

885
00:40:37.199 --> 00:40:40.000
<v Speaker 1>has a queue setup for their bar. Specifically, you can

886
00:40:40.039 --> 00:40:41.719
<v Speaker 1>either go to the restaurant part or you can go

887
00:40:41.800 --> 00:40:43.400
<v Speaker 1>up to the bar, order a drink, and then you

888
00:40:43.519 --> 00:40:47.079
<v Speaker 1>make your way out, so they do not encourage people

889
00:40:47.119 --> 00:40:49.719
<v Speaker 1>to hang out at the bar itself. You just get

890
00:40:49.800 --> 00:40:52.719
<v Speaker 1>your drink and you walk out. So we're in the queue.

891
00:40:52.719 --> 00:40:54.440
<v Speaker 1>It wasn't very long, but there are a few people

892
00:40:54.440 --> 00:40:56.119
<v Speaker 1>in it. And as we make our way up to

893
00:40:56.199 --> 00:40:59.440
<v Speaker 1>the front, of the line. I look over and who

894
00:40:59.440 --> 00:41:02.199
<v Speaker 1>would I see where the bar in the wall meet.

895
00:41:02.639 --> 00:41:05.519
<v Speaker 1>It's Mo and he's just chilling there like he owns

896
00:41:05.519 --> 00:41:08.360
<v Speaker 1>the place, which is amazing. I love that vibe. But

897
00:41:08.719 --> 00:41:12.440
<v Speaker 1>You're like, hey, what's going on? And I'm like, wait

898
00:41:12.480 --> 00:41:15.719
<v Speaker 1>a second, do you work here? What's going on? But

899
00:41:15.800 --> 00:41:17.840
<v Speaker 1>you came over, You're like, hey, come on, what do

900
00:41:17.880 --> 00:41:19.119
<v Speaker 1>you want? What do you have? And what do you get?

901
00:41:19.320 --> 00:41:22.599
<v Speaker 1>And I really really thought that you knew everybody there

902
00:41:22.639 --> 00:41:27.119
<v Speaker 1>on the staff, but that's not necessarily the case, right, Okay, okay,

903
00:41:27.119 --> 00:41:29.280
<v Speaker 1>all right, because the way you were just like, hey,

904
00:41:29.440 --> 00:41:32.199
<v Speaker 1>get this guy, whatever you want, all this stuff. And

905
00:41:32.239 --> 00:41:35.159
<v Speaker 1>then I'm like, okay, and I'm just waiting for the tab.

906
00:41:35.559 --> 00:41:37.400
<v Speaker 1>I got you, I got you, And I'm like, what

907
00:41:37.480 --> 00:41:41.239
<v Speaker 1>it was Tay with you? Shout out to Santavias, what's up, Sarah?

908
00:41:41.280 --> 00:41:44.400
<v Speaker 1>What's up? An amazing photographer. Guys. If you need a photographer,

909
00:41:44.840 --> 00:41:47.840
<v Speaker 1>Santavius is the way to go, absolutely, and you can

910
00:41:47.880 --> 00:41:51.280
<v Speaker 1>contact him through Abstract Orlando now. Also, it was just

911
00:41:51.519 --> 00:41:57.280
<v Speaker 1>so funny, unexpected and key point on our way out,

912
00:41:57.679 --> 00:42:00.960
<v Speaker 1>you specifically said, I'm coming into try out CrossFit, I'm

913
00:42:00.960 --> 00:42:03.880
<v Speaker 1>coming in to try out your class, and I was like, oh, yeah, sure,

914
00:42:03.920 --> 00:42:07.679
<v Speaker 1>sure guys. This was late in the evening, it was Epcot.

915
00:42:07.960 --> 00:42:11.719
<v Speaker 1>Everybody was enjoying themselves, having a few cocktails. Absolutely, and

916
00:42:11.760 --> 00:42:14.159
<v Speaker 1>then the next week who walks out there he was.

917
00:42:14.239 --> 00:42:18.559
<v Speaker 1>I was like, oh my gosh, it's amazing, and that's funny,

918
00:42:18.800 --> 00:42:22.239
<v Speaker 1>that's funny. But I just think it's so funny that

919
00:42:22.239 --> 00:42:25.320
<v Speaker 1>that one just chance run in, which I don't believe

920
00:42:25.320 --> 00:42:29.199
<v Speaker 1>in chance, you know, but that one run in led

921
00:42:29.239 --> 00:42:32.199
<v Speaker 1>to here we are now, like literally right here doing

922
00:42:32.239 --> 00:42:35.239
<v Speaker 1>this podcast, and it was just so amazing, and I'm grateful.

923
00:42:35.320 --> 00:42:38.360
<v Speaker 1>It's funny when you can pin down actual moments when

924
00:42:38.400 --> 00:42:39.119
<v Speaker 1>things worked out.

925
00:42:39.199 --> 00:42:41.119
<v Speaker 2>My memory sucks sim so to remember these kind of

926
00:42:41.119 --> 00:42:43.000
<v Speaker 2>moments just because it stands out.

927
00:42:43.119 --> 00:42:46.119
<v Speaker 1>It's just so funny because I was just laughing, like

928
00:42:46.320 --> 00:42:49.400
<v Speaker 1>what the hell is going on here? And again, they

929
00:42:49.480 --> 00:42:52.079
<v Speaker 1>don't at this specific bar, and a lot of bars

930
00:42:52.119 --> 00:42:54.000
<v Speaker 1>at the Disney on Disney property, they don't want you

931
00:42:54.039 --> 00:42:56.280
<v Speaker 1>to hang out right there because they have such an

932
00:42:56.320 --> 00:42:59.559
<v Speaker 1>influx of people coming through. I was a big drinker,

933
00:42:59.840 --> 00:43:02.760
<v Speaker 1>I was at the time. I was definitely encouraging myself,

934
00:43:02.800 --> 00:43:05.880
<v Speaker 1>you know, not like stopping. But no at the time

935
00:43:06.280 --> 00:43:07.519
<v Speaker 1>twenty sixteen.

936
00:43:07.119 --> 00:43:08.960
<v Speaker 2>Twenty sixteen, yeah, ten years ago.

937
00:43:09.039 --> 00:43:11.840
<v Speaker 1>Yeah, that's crazy, that's crazy to think about. And then no,

938
00:43:11.960 --> 00:43:14.920
<v Speaker 1>it was just so funny. You see somebody just unexpected

939
00:43:15.079 --> 00:43:18.360
<v Speaker 1>in your day and at that moment. And then we

940
00:43:18.440 --> 00:43:20.519
<v Speaker 1>got to know each other through the gym and then

941
00:43:20.719 --> 00:43:24.840
<v Speaker 1>obviously working in close proximity. But you mentioned about the

942
00:43:24.880 --> 00:43:27.679
<v Speaker 1>Michelin Star restaurants. Let me ask you a question. Would

943
00:43:27.719 --> 00:43:33.679
<v Speaker 1>you rather visit every great art museum in Europe or

944
00:43:33.960 --> 00:43:37.280
<v Speaker 1>eat at every Michelin Star restaurant in the country.

945
00:43:37.320 --> 00:43:38.800
<v Speaker 2>That's a great question. Have you ever been to a

946
00:43:38.880 --> 00:43:41.519
<v Speaker 2>museum and looked at art? It could be overpowering, it

947
00:43:41.519 --> 00:43:42.239
<v Speaker 2>could be exhausting.

948
00:43:42.320 --> 00:43:42.679
<v Speaker 1>It's a lot.

949
00:43:42.760 --> 00:43:44.480
<v Speaker 2>Yeah, you could sit in front of one painting and

950
00:43:44.559 --> 00:43:47.559
<v Speaker 2>just and it's exhausting terms of like you're walking around

951
00:43:47.599 --> 00:43:50.320
<v Speaker 2>and you're getting hungry. I would definitely do the Michelin.

952
00:43:50.000 --> 00:43:52.119
<v Speaker 1>Star right, Yeah, for sure. How come why is that?

953
00:43:52.159 --> 00:43:54.000
<v Speaker 2>Because there's an art in food?

954
00:43:54.039 --> 00:43:56.199
<v Speaker 1>It's definitely servicesly.

955
00:43:55.519 --> 00:43:59.000
<v Speaker 2>So Michelins are known for food and for what for service,

956
00:43:59.400 --> 00:44:01.639
<v Speaker 2>so to be see and see how everything works and

957
00:44:01.639 --> 00:44:04.239
<v Speaker 2>how they're just always because think about it, a mission

958
00:44:04.239 --> 00:44:07.119
<v Speaker 2>Star restaurant is known for their greatness. Right, So imagine

959
00:44:07.119 --> 00:44:08.639
<v Speaker 2>you go to a live in medisine park. You're knowing

960
00:44:08.800 --> 00:44:11.000
<v Speaker 2>how they're known for punching people in the face, so

961
00:44:11.039 --> 00:44:12.800
<v Speaker 2>you're now you're wondering, how they're gonna punch me in

962
00:44:12.840 --> 00:44:14.559
<v Speaker 2>the face. Am I going to see a punch? Am

963
00:44:14.599 --> 00:44:16.800
<v Speaker 2>I going to see something? So how they're gonna see

964
00:44:16.800 --> 00:44:18.760
<v Speaker 2>a sixptation is what you're excited about.

965
00:44:18.840 --> 00:44:18.960
<v Speaker 1>Right.

966
00:44:19.159 --> 00:44:22.119
<v Speaker 2>So a museum, it's beautiful arts and it's amazing, don't

967
00:44:22.119 --> 00:44:25.239
<v Speaker 2>get me wrong. But a mission star restaurant at a

968
00:44:25.320 --> 00:44:28.000
<v Speaker 2>high level one with great customer service and great products,

969
00:44:28.039 --> 00:44:30.039
<v Speaker 2>great food will blow your mind.

970
00:44:30.280 --> 00:44:34.239
<v Speaker 1>Now that's that's outstanding. And again, guys, we're I'm trying

971
00:44:34.280 --> 00:44:36.039
<v Speaker 1>to limit our Bear talk because we get to sit

972
00:44:36.159 --> 00:44:39.960
<v Speaker 1>here and talk about every episode every season. But if

973
00:44:39.960 --> 00:44:42.320
<v Speaker 1>you haven't watched it, I encourage you to do so.

974
00:44:42.719 --> 00:44:44.440
<v Speaker 1>And if you're like saying, I don't, I don't have

975
00:44:44.440 --> 00:44:48.159
<v Speaker 1>time for that, watch the Forks episode on YouTube. Ye

976
00:44:48.360 --> 00:44:50.400
<v Speaker 1>watching it? Yeah, you can go, yeah, search the Bear

977
00:44:50.880 --> 00:44:54.760
<v Speaker 1>Forks and it'll come up. And that episode is so

978
00:44:54.920 --> 00:44:58.320
<v Speaker 1>impactful because and again this is why I want you

979
00:44:58.360 --> 00:45:01.360
<v Speaker 1>to watch the entire show, because there is a character

980
00:45:01.599 --> 00:45:05.280
<v Speaker 1>Richie Richie, and he starts in one place, and his

981
00:45:05.400 --> 00:45:10.199
<v Speaker 1>journey is just so amazing, and like all heroes journeys,

982
00:45:10.360 --> 00:45:13.280
<v Speaker 1>you return to where you started, but you're different. Of course,

983
00:45:13.360 --> 00:45:16.320
<v Speaker 1>you are not the same, and that's because of the journey,

984
00:45:16.360 --> 00:45:19.000
<v Speaker 1>and his is so amazing and that episode is so

985
00:45:19.039 --> 00:45:24.679
<v Speaker 1>impactful because he learned a lot about himself. And I

986
00:45:24.719 --> 00:45:26.719
<v Speaker 1>think a lot of times we need to step away

987
00:45:26.800 --> 00:45:32.559
<v Speaker 1>from an environment where people think they know you but

988
00:45:32.719 --> 00:45:35.719
<v Speaker 1>don't allow you to grow. Of course, and so again

989
00:45:35.800 --> 00:45:38.920
<v Speaker 1>going back to having the opportunity to just run and

990
00:45:38.960 --> 00:45:41.760
<v Speaker 1>be myself. That is really really important to a lot

991
00:45:41.800 --> 00:45:44.079
<v Speaker 1>of people, and especially right now in life the way

992
00:45:44.119 --> 00:45:44.719
<v Speaker 1>things are.

993
00:45:44.679 --> 00:45:46.119
<v Speaker 2>It can be tough, but if I could be honest,

994
00:45:46.440 --> 00:45:48.639
<v Speaker 2>it's not for everyone. Some people like structure, some people

995
00:45:48.760 --> 00:45:50.239
<v Speaker 2>like to be told what to do. Some people like

996
00:45:50.320 --> 00:45:54.719
<v Speaker 2>to follow into a system. That creativity that it's putting

997
00:45:54.760 --> 00:45:56.960
<v Speaker 2>that person on the spot saying do I have what

998
00:45:57.039 --> 00:46:00.920
<v Speaker 2>it takes to improvise and shows someone a great experience

999
00:46:00.920 --> 00:46:03.119
<v Speaker 2>from what I know and what i'm cable like. It's

1000
00:46:03.159 --> 00:46:04.880
<v Speaker 2>it's tricky, Sam, I know what you're trying to say,

1001
00:46:04.920 --> 00:46:07.000
<v Speaker 2>and I'm happy that you found that you were great

1002
00:46:07.039 --> 00:46:09.599
<v Speaker 2>in it. Everyone's doing great it's just I'm noticing that

1003
00:46:09.639 --> 00:46:12.079
<v Speaker 2>everyone has that and it's something. It's a skill. And

1004
00:46:12.119 --> 00:46:15.119
<v Speaker 2>I told you, Sam, what you have is amazing. Like Sam,

1005
00:46:15.159 --> 00:46:20.960
<v Speaker 2>you have an ability to make people feel I'm sorry, yeah, no,

1006
00:46:21.039 --> 00:46:22.840
<v Speaker 2>I appreciate that. Again, you know, if you don't believe me,

1007
00:46:22.840 --> 00:46:24.440
<v Speaker 2>I asked the people in the gym a viewers. Let

1008
00:46:24.480 --> 00:46:27.679
<v Speaker 2>people comment, have you ever saw Sam ever been in

1009
00:46:27.760 --> 00:46:32.800
<v Speaker 2>his radius and not felt something? Happiness? Joy? I'm being serious.

1010
00:46:32.840 --> 00:46:33.400
<v Speaker 2>I appreciate that.

1011
00:46:33.639 --> 00:46:35.280
<v Speaker 1>I know you don't like to praise yeah, yeah, yeah,

1012
00:46:35.280 --> 00:46:37.440
<v Speaker 1>and I like hyping other people up, you know what

1013
00:46:37.440 --> 00:46:38.559
<v Speaker 1>I mean. But it's a skill.

1014
00:46:38.719 --> 00:46:40.440
<v Speaker 2>It's a skill. You have something in you, it's a

1015
00:46:40.519 --> 00:46:43.280
<v Speaker 2>muscle and you need to just know that you have it.

1016
00:46:43.400 --> 00:46:46.440
<v Speaker 1>Well. I appreciate that, man, And I think, what was

1017
00:46:46.480 --> 00:46:49.159
<v Speaker 1>it one time we talked about it at the studio. Oh man,

1018
00:46:49.320 --> 00:46:52.039
<v Speaker 1>I just lost it. It was. It was so impactful though,

1019
00:46:52.519 --> 00:46:58.159
<v Speaker 1>because it was basically you telling me. And I believe

1020
00:46:58.199 --> 00:47:04.199
<v Speaker 1>the team too too, like be who you are, you

1021
00:47:04.239 --> 00:47:07.400
<v Speaker 1>know and how important that is. And again when people

1022
00:47:07.400 --> 00:47:09.800
<v Speaker 1>are like, oh Sam, you know you talk to everybody

1023
00:47:09.880 --> 00:47:13.280
<v Speaker 1>or you you know, you encourage everybody, you promote to me,

1024
00:47:13.519 --> 00:47:16.639
<v Speaker 1>it's not difficult. It doesn't mean we can't improve on it,

1025
00:47:17.199 --> 00:47:20.280
<v Speaker 1>you know what I mean. But I think, and I

1026
00:47:20.400 --> 00:47:23.719
<v Speaker 1>like to think, you do this too. You see the

1027
00:47:23.719 --> 00:47:26.800
<v Speaker 1>potential on someone, of course, and you know when you

1028
00:47:26.840 --> 00:47:29.119
<v Speaker 1>see it, I'm like, oh, let's unlock it.

1029
00:47:29.800 --> 00:47:31.679
<v Speaker 2>Let's get there, let's fan that flame.

1030
00:47:31.840 --> 00:47:34.039
<v Speaker 1>Yeah, it's encourage it because a lot of times, guys,

1031
00:47:34.559 --> 00:47:37.440
<v Speaker 1>I think we are told, hey, when we're young, oh,

1032
00:47:37.480 --> 00:47:39.880
<v Speaker 1>you're so smart, you're so great, you can be anything,

1033
00:47:39.920 --> 00:47:42.760
<v Speaker 1>you can do anything. But then as we get older,

1034
00:47:42.800 --> 00:47:45.559
<v Speaker 1>I'm just going to say, life happens. Right, you don't

1035
00:47:45.559 --> 00:47:46.199
<v Speaker 1>hear it anymore.

1036
00:47:46.360 --> 00:47:48.960
<v Speaker 2>Can you hear your own voice? You can do this?

1037
00:47:49.079 --> 00:47:51.000
<v Speaker 2>Or you're not You're not good enough, and.

1038
00:47:52.679 --> 00:47:54.679
<v Speaker 1>That is the worst. You know, a lot of times

1039
00:47:54.719 --> 00:47:56.920
<v Speaker 1>we're our own worst critic, or we doubt ourselves more

1040
00:47:56.960 --> 00:47:59.599
<v Speaker 1>than we should believe in yourself. All right, I'm off

1041
00:47:59.599 --> 00:48:03.119
<v Speaker 1>my soap right now. All right, but it's one that's true. Now,

1042
00:48:03.159 --> 00:48:05.599
<v Speaker 1>let me ask you this, what do you think you

1043
00:48:05.639 --> 00:48:08.639
<v Speaker 1>would be doing if you didn't own a business.

1044
00:48:09.000 --> 00:48:11.159
<v Speaker 2>I think I'll be traveling. Yeah, I don't have children.

1045
00:48:11.320 --> 00:48:13.159
<v Speaker 2>Me and my wife would grab a backpack and just

1046
00:48:13.320 --> 00:48:15.079
<v Speaker 2>one way tickets everywhere. That's awesome.

1047
00:48:15.280 --> 00:48:15.960
<v Speaker 1>That's awesome.

1048
00:48:16.679 --> 00:48:19.000
<v Speaker 2>That hospitality feed us. I'm being serious with pick up

1049
00:48:19.079 --> 00:48:20.719
<v Speaker 2>jobs here and there, will smile at some I don't know.

1050
00:48:20.760 --> 00:48:22.800
<v Speaker 2>I just I don't. I just you know when you

1051
00:48:22.880 --> 00:48:24.679
<v Speaker 2>have that, I have a feeling. I have the feeling

1052
00:48:24.679 --> 00:48:27.639
<v Speaker 2>that I'm good at connecting. I canna smile at you

1053
00:48:27.719 --> 00:48:30.519
<v Speaker 2>and just build that connection. It's like a friendly face

1054
00:48:31.360 --> 00:48:34.199
<v Speaker 2>versus someone put like a stranger working walk today and

1055
00:48:34.239 --> 00:48:37.440
<v Speaker 2>ask someone for something, go to the gas station, just

1056
00:48:37.639 --> 00:48:40.480
<v Speaker 2>some of the ha excuse me, Like, no one's gonna

1057
00:48:40.480 --> 00:48:43.159
<v Speaker 2>stop and help you because they're afraid to help someone

1058
00:48:43.199 --> 00:48:45.320
<v Speaker 2>because I don't know what I'm gonna get with you.

1059
00:48:45.360 --> 00:48:48.000
<v Speaker 2>No one asks for help. That's genuine, right, Like it's

1060
00:48:48.119 --> 00:48:49.559
<v Speaker 2>cry wolf like shit. What if I do have a

1061
00:48:49.559 --> 00:48:51.559
<v Speaker 2>flat tire and I'm asking someone for genuine help, no

1062
00:48:51.559 --> 00:48:53.800
<v Speaker 2>one's gonna stop. It happened to me the other day.

1063
00:48:53.840 --> 00:48:55.440
<v Speaker 2>My car broke down the middle of the road. I

1064
00:48:55.440 --> 00:48:57.519
<v Speaker 2>thought I needed to jump, So I'm walking to people

1065
00:48:57.559 --> 00:48:59.559
<v Speaker 2>in parking lots in their car. I'm like, excuse me,

1066
00:49:00.079 --> 00:49:01.599
<v Speaker 2>my car is right there. You see, I'm in the

1067
00:49:01.639 --> 00:49:03.400
<v Speaker 2>middle of the road. You might help me jump me. No, No,

1068
00:49:03.400 --> 00:49:04.400
<v Speaker 2>I gotta wait for.

1069
00:49:04.400 --> 00:49:07.079
<v Speaker 1>My daughter, like your car is. Literally it's not like

1070
00:49:07.119 --> 00:49:10.079
<v Speaker 1>I'm not it's right there, like you're not trying to

1071
00:49:10.119 --> 00:49:11.719
<v Speaker 1>scam somebody or kidnap somebody.

1072
00:49:12.280 --> 00:49:13.760
<v Speaker 2>Some people don't want to help, and there's some people

1073
00:49:13.760 --> 00:49:16.440
<v Speaker 2>who stopped by themselves on me asking. So it's just

1074
00:49:16.519 --> 00:49:18.800
<v Speaker 2>that we live in a world right now where it's

1075
00:49:19.119 --> 00:49:22.719
<v Speaker 2>they don't want to We need more kindness. And I'm

1076
00:49:22.800 --> 00:49:24.800
<v Speaker 2>telling you that the Odyssey, that the whole more of

1077
00:49:24.840 --> 00:49:27.280
<v Speaker 2>the damn story. Zeus's law is treat people like how

1078
00:49:27.280 --> 00:49:29.599
<v Speaker 2>you like to be treated. So if someone's come to help,

1079
00:49:29.639 --> 00:49:32.599
<v Speaker 2>fucking try your best or at least make them I

1080
00:49:32.599 --> 00:49:33.519
<v Speaker 2>don't know, you know it.

1081
00:49:34.039 --> 00:49:36.320
<v Speaker 1>And referring to the Odyssey, I believe it was Zeus's

1082
00:49:36.400 --> 00:49:39.320
<v Speaker 1>law that they were following, right. It's it's basically do

1083
00:49:39.480 --> 00:49:41.519
<v Speaker 1>unto others as you would have them do unto you, right,

1084
00:49:41.639 --> 00:49:43.920
<v Speaker 1>because they may be gods in disguise. And I know

1085
00:49:44.079 --> 00:49:47.559
<v Speaker 1>a lot of times right over the front door of

1086
00:49:47.760 --> 00:49:51.079
<v Speaker 1>Abstract Orlando, can you let our listeners know what it's

1087
00:49:51.159 --> 00:49:54.039
<v Speaker 1>be hospitable to strangers they might be angels.

1088
00:49:53.719 --> 00:49:54.159
<v Speaker 2>In this guy.

1089
00:49:54.280 --> 00:49:56.920
<v Speaker 1>Absolutely absolutely, And it made me smile when I heard

1090
00:49:57.280 --> 00:49:59.079
<v Speaker 1>in the movie what they were referring to because I

1091
00:49:59.119 --> 00:50:03.679
<v Speaker 1>knew it was just a variation of that quote. Now

1092
00:50:03.960 --> 00:50:07.239
<v Speaker 1>it just made me smile, And it's one hundred percent true. Now, guys,

1093
00:50:07.320 --> 00:50:10.079
<v Speaker 1>whether you believe in angels or gods or whatever the

1094
00:50:10.159 --> 00:50:13.639
<v Speaker 1>case we be, it doesn't mean you can't be genuinely

1095
00:50:13.960 --> 00:50:18.119
<v Speaker 1>nice kind because you never know where that small little

1096
00:50:18.199 --> 00:50:20.800
<v Speaker 1>bit of kindness is going to take you. And here

1097
00:50:20.880 --> 00:50:26.280
<v Speaker 1>we are, right all right, So traveling one way tickets.

1098
00:50:26.320 --> 00:50:30.840
<v Speaker 1>I love that. I love that, all right. So I'm

1099
00:50:30.880 --> 00:50:32.440
<v Speaker 1>just gonna take a quick pause here, and I want

1100
00:50:32.480 --> 00:50:35.559
<v Speaker 1>to thank Moe for joining us here today summer House

1101
00:50:35.599 --> 00:50:39.079
<v Speaker 1>with Sam. It makes such a big impact on me.

1102
00:50:39.599 --> 00:50:43.239
<v Speaker 1>I can't even tell you, listeners how this is special

1103
00:50:43.320 --> 00:50:45.280
<v Speaker 1>to me, you know, because I feel that we were

1104
00:50:45.320 --> 00:50:48.400
<v Speaker 1>on a journey together. We're still yeah, absolutely, you know,

1105
00:50:48.519 --> 00:50:50.519
<v Speaker 1>I know, I know, but we're going to see where

1106
00:50:50.559 --> 00:50:54.679
<v Speaker 1>the next chapter is. I don't.

1107
00:50:55.159 --> 00:50:57.199
<v Speaker 2>That's what makes us, That's what makes us mortals. You

1108
00:50:57.800 --> 00:50:58.480
<v Speaker 2>God's envious.

1109
00:50:58.599 --> 00:51:02.159
<v Speaker 1>I do know that. Plans yeah, exactly, No, I love that.

1110
00:51:02.639 --> 00:51:05.679
<v Speaker 1>I plan on coaching tomorrow Mousetrap Fitness, the home across

1111
00:51:05.679 --> 00:51:11.000
<v Speaker 1>from Mousetrap first Class six am. Just throwing that out there. Yeah, yeah, yeah, yeah.

1112
00:51:11.039 --> 00:51:13.079
<v Speaker 1>We never know today, you don't know what can happen.

1113
00:51:13.079 --> 00:51:14.280
<v Speaker 2>So one of the things that we should say is like,

1114
00:51:14.320 --> 00:51:17.719
<v Speaker 2>don't burn bridges. You know, if you're going to Orlando's

1115
00:51:17.719 --> 00:51:20.960
<v Speaker 2>small you said, I know everyone dall.

1116
00:51:20.559 --> 00:51:24.239
<v Speaker 1>Right, No, that's that's out standing. So I do again,

1117
00:51:24.280 --> 00:51:25.920
<v Speaker 1>thank you very much for joining me here today. I

1118
00:51:26.039 --> 00:51:29.079
<v Speaker 1>do have a quick game this or that game. Okay,

1119
00:51:29.360 --> 00:51:32.199
<v Speaker 1>So basically, there's no wrong answer, no wrong answer. I

1120
00:51:32.400 --> 00:51:35.159
<v Speaker 1>just love people's feedback. Earlier today at the gym, I

1121
00:51:35.239 --> 00:51:38.760
<v Speaker 1>played a one question version of this. It was Elvis

1122
00:51:39.079 --> 00:51:39.760
<v Speaker 1>or the Beatles.

1123
00:51:40.639 --> 00:51:41.559
<v Speaker 2>Am I answering this one?

1124
00:51:41.639 --> 00:51:44.480
<v Speaker 1>Yeah, go for it. I think Elvis Elvis guy. Yeah. Again,

1125
00:51:44.519 --> 00:51:47.559
<v Speaker 1>there's no right or wrong answer, it's just different whatever

1126
00:51:47.559 --> 00:51:49.840
<v Speaker 1>your preference is, all right, So I do have ten

1127
00:51:49.960 --> 00:51:51.679
<v Speaker 1>questions for you. All right, are you ready?

1128
00:51:51.719 --> 00:51:52.119
<v Speaker 2>I'm ready?

1129
00:51:52.159 --> 00:51:55.119
<v Speaker 1>All right? If I remember, I'm going to add a

1130
00:51:55.280 --> 00:51:59.880
<v Speaker 1>clicking top excuse me, a clicking ticking clock sound right here?

1131
00:52:00.079 --> 00:52:04.280
<v Speaker 1>All right? Here we go, Netflix or Hulu, Netflix, Nice

1132
00:52:04.400 --> 00:52:09.800
<v Speaker 1>Marvel or DC Marvel, ted Lasso or the Bear, the Bear,

1133
00:52:11.480 --> 00:52:14.159
<v Speaker 1>Lego sets or Ikea furniture.

1134
00:52:15.039 --> 00:52:17.280
<v Speaker 2>Aikia sets, fixtures.

1135
00:52:18.000 --> 00:52:21.840
<v Speaker 1>I know you had for those, all right, Gordon Ramsey

1136
00:52:22.440 --> 00:52:25.880
<v Speaker 1>or Steve Jobs. Shit, it's a tough one, right job

1137
00:52:25.960 --> 00:52:28.639
<v Speaker 1>at Steve Jobs. Oh it wasn't tough at all. No, No, oh,

1138
00:52:28.719 --> 00:52:29.079
<v Speaker 1>I love it.

1139
00:52:29.159 --> 00:52:29.519
<v Speaker 2>I love it?

1140
00:52:29.800 --> 00:52:33.400
<v Speaker 1>Okay. How about this one for real? Or the weekend?

1141
00:52:33.679 --> 00:52:34.079
<v Speaker 2>The weekend?

1142
00:52:34.199 --> 00:52:37.800
<v Speaker 1>I knew that one wouldn't be difficult for photo or video?

1143
00:52:40.320 --> 00:52:45.159
<v Speaker 1>A photo, a thousand words, John Wick or Deadpool Deadpool?

1144
00:52:46.400 --> 00:52:47.360
<v Speaker 1>Donuts or bagels.

1145
00:52:48.480 --> 00:52:52.280
<v Speaker 2>Damn, they're both good getting donuts.

1146
00:52:52.880 --> 00:52:59.920
<v Speaker 1>And finally, Disney or Universe Disney excellent, d Sam if

1147
00:52:59.960 --> 00:53:01.960
<v Speaker 1>you're smart, you're adding a ding ding ding right now?

1148
00:53:02.079 --> 00:53:02.320
<v Speaker 2>Okay?

1149
00:53:02.440 --> 00:53:09.079
<v Speaker 1>Excellent? All right, So bonus question. What song should everyone

1150
00:53:09.280 --> 00:53:11.519
<v Speaker 1>be listening to right now? Can be an old song,

1151
00:53:11.599 --> 00:53:15.159
<v Speaker 1>new song, does not matter. There's one I think of

1152
00:53:15.480 --> 00:53:17.559
<v Speaker 1>when I think mo albuzon.

1153
00:53:17.880 --> 00:53:22.079
<v Speaker 2>Oh go in through changes. That's a good one, a

1154
00:53:22.119 --> 00:53:24.639
<v Speaker 2>great song. Sing that song before you hit out.

1155
00:53:24.639 --> 00:53:26.840
<v Speaker 1>Oh it's you know, it's all good. I might have

1156
00:53:26.920 --> 00:53:29.519
<v Speaker 1>been singing it in my hamsure sing no. So for

1157
00:53:29.599 --> 00:53:32.000
<v Speaker 1>those of you who are unaware, at the end of

1158
00:53:32.119 --> 00:53:35.199
<v Speaker 1>the night, once the final session is done, we all

1159
00:53:35.280 --> 00:53:38.239
<v Speaker 1>start our closing procedures. It's great. It's actually kind of

1160
00:53:38.280 --> 00:53:41.199
<v Speaker 1>a community building because everyone's doing their thing, everybody's kind

1161
00:53:41.199 --> 00:53:46.360
<v Speaker 1>of discussing the day, and just randomly, Moe would play

1162
00:53:46.480 --> 00:53:49.519
<v Speaker 1>this song and I'm sure I heard it before, and

1163
00:53:49.599 --> 00:53:53.800
<v Speaker 1>I think originally it's but do you know the performer

1164
00:53:53.880 --> 00:53:57.159
<v Speaker 1>that that does the version that you young Blood? Yes? Yes, yes, yes,

1165
00:53:57.360 --> 00:53:59.920
<v Speaker 1>And again I've heard the song, but I didn't know

1166
00:54:00.159 --> 00:54:00.960
<v Speaker 1>who did.

1167
00:54:00.880 --> 00:54:02.480
<v Speaker 2>That version, even know who he was until I heard

1168
00:54:02.519 --> 00:54:03.039
<v Speaker 2>that version of it.

1169
00:54:03.159 --> 00:54:05.960
<v Speaker 1>And it's a live version. Version changes, is that what

1170
00:54:06.039 --> 00:54:09.960
<v Speaker 1>it's changes? Young Blood? Live? Guys, If you get an opportunity,

1171
00:54:10.119 --> 00:54:12.719
<v Speaker 1>it hits a lot more than I thought it would.

1172
00:54:12.760 --> 00:54:16.119
<v Speaker 1>Because one night we're closing. This is early on when

1173
00:54:16.119 --> 00:54:18.360
<v Speaker 1>I was working at Abstract, and all of a sudden

1174
00:54:18.480 --> 00:54:21.599
<v Speaker 1>music comes on from upstairs and you just hear this

1175
00:54:22.400 --> 00:54:26.960
<v Speaker 1>this singing, this wailing singing with the motion. It was

1176
00:54:27.039 --> 00:54:30.599
<v Speaker 1>so good. And then shout out again to Santavius because

1177
00:54:30.599 --> 00:54:32.360
<v Speaker 1>there was a day that both of you are doing yeah,

1178
00:54:32.360 --> 00:54:37.119
<v Speaker 1>and I'm like, what the our phones are? No, it

1179
00:54:37.280 --> 00:54:39.760
<v Speaker 1>was so good. But here's what happened. They played that

1180
00:54:39.960 --> 00:54:45.039
<v Speaker 1>song often over time, and so eventually you're taking out

1181
00:54:45.079 --> 00:54:50.320
<v Speaker 1>the trash and you're singing, going, it's such great, great track.

1182
00:54:50.639 --> 00:54:52.880
<v Speaker 1>If you get an opportunity, Guys, you should absolutely listen

1183
00:54:52.960 --> 00:54:55.159
<v Speaker 1>to it. Well again, most thank you so much for

1184
00:54:55.280 --> 00:54:56.960
<v Speaker 1>joining us here in Summer House with Sam. It means

1185
00:54:56.960 --> 00:54:59.559
<v Speaker 1>the world to me. We're gonna have to do this again. Guys,

1186
00:54:59.559 --> 00:55:02.039
<v Speaker 1>if you get a opportunity, let's make sure we visit

1187
00:55:02.159 --> 00:55:06.119
<v Speaker 1>Abstract Orlando, Florida. And I'm just gonna say it the

1188
00:55:06.239 --> 00:55:11.239
<v Speaker 1>country's premium art experience if you're visiting Orlando. Yes, we

1189
00:55:11.320 --> 00:55:13.840
<v Speaker 1>have the theme parks, we have such great restaurants and resorts.

1190
00:55:13.920 --> 00:55:15.639
<v Speaker 1>But guys, if you need to step away, if you

1191
00:55:15.679 --> 00:55:19.039
<v Speaker 1>want to do something unique, Abstract Orlando, it's where you

1192
00:55:19.079 --> 00:55:22.360
<v Speaker 1>want to go. Absolutely go in for the art. You're

1193
00:55:22.400 --> 00:55:26.119
<v Speaker 1>gonna return for the hospitality. I guarantee it. Ask for Mo,

1194
00:55:26.480 --> 00:55:28.519
<v Speaker 1>but more importantly, ask for Teddy.

1195
00:55:29.000 --> 00:55:29.320
<v Speaker 2>Teddy.

1196
00:55:29.639 --> 00:55:31.440
<v Speaker 1>Can you tell the guests who Teddy is?

1197
00:55:31.480 --> 00:55:33.599
<v Speaker 2>Heedy's a little golden doodle. He comes with us to work,

1198
00:55:33.679 --> 00:55:35.280
<v Speaker 2>so we're always at works him.

1199
00:55:35.440 --> 00:55:36.960
<v Speaker 1>He's there, He's always there.

1200
00:55:37.239 --> 00:55:38.920
<v Speaker 2>If we're unable to take him with us, he'll be

1201
00:55:38.960 --> 00:55:40.519
<v Speaker 2>at home for twelve hours, so we take him with us.

1202
00:55:40.519 --> 00:55:43.440
<v Speaker 1>He's upstairs. But he's so good and he's so trained

1203
00:55:43.920 --> 00:55:44.639
<v Speaker 1>that if someone.

1204
00:55:44.880 --> 00:55:48.239
<v Speaker 2>Requests to see him, he'll go grab a toy, go downstairs,

1205
00:55:48.360 --> 00:55:51.320
<v Speaker 2>ask for some belly rubs. Say hi, no jumping, no barking,

1206
00:55:51.480 --> 00:55:54.000
<v Speaker 2>no being obnoxious and backup series.

1207
00:55:54.079 --> 00:55:56.639
<v Speaker 1>Now all of that you describe, that's what I would do. Yeah,

1208
00:55:56.760 --> 00:56:00.760
<v Speaker 1>I would be obnoxious, bark and you're like, no Teddy. Guys,

1209
00:56:00.880 --> 00:56:03.480
<v Speaker 1>go in, just ask for Teddy. He'll come down, He'll

1210
00:56:03.559 --> 00:56:06.079
<v Speaker 1>say hello. He is the sweetest dog. My wife and

1211
00:56:06.119 --> 00:56:07.880
<v Speaker 1>I don't have a dog. We talked about getting one

1212
00:56:07.920 --> 00:56:10.280
<v Speaker 1>for years. The only way we would get one is

1213
00:56:10.320 --> 00:56:13.280
<v Speaker 1>if we could guarantee he's like Teddy. But I know

1214
00:56:13.639 --> 00:56:16.880
<v Speaker 1>us he would be whatever. The antithesis is the complete

1215
00:56:17.000 --> 00:56:21.559
<v Speaker 1>opposite of Teddy, and so it leaves us a little gunshy.

1216
00:56:21.719 --> 00:56:26.000
<v Speaker 1>But again, Abstract Orlando. How can people find out more

1217
00:56:26.000 --> 00:56:28.880
<v Speaker 1>about Abstract Orlando or you and general.

1218
00:56:29.000 --> 00:56:32.159
<v Speaker 2>Visit our website abstract London dot com or follow us

1219
00:56:32.159 --> 00:56:33.840
<v Speaker 2>on Instagram. You see a lot of our videos there.

1220
00:56:34.239 --> 00:56:37.079
<v Speaker 1>Yeah, that's the best way. Yeah, absolutely, again, Abstract Orlando.

1221
00:56:37.440 --> 00:56:40.480
<v Speaker 1>Find them on Instagram, Guys, they are posting constantly. You

1222
00:56:40.559 --> 00:56:42.960
<v Speaker 1>get to see so much of the artwork or what

1223
00:56:43.239 --> 00:56:45.800
<v Speaker 1>the experience is like. Please check it out. And if

1224
00:56:45.840 --> 00:56:48.679
<v Speaker 1>you get an opportunity and you're visiting Orlando, Please make

1225
00:56:48.719 --> 00:56:51.480
<v Speaker 1>sure you stop by and say hello guys. For everyone

1226
00:56:51.599 --> 00:56:55.639
<v Speaker 1>here at Summerhouse with Sam, thank you Moe for joining us. Guys,

1227
00:56:55.800 --> 00:56:58.440
<v Speaker 1>have an amazing rest of your day. Thank you and

1228
00:56:58.519 --> 00:56:59.360
<v Speaker 1>we'll see you next time.

1229
00:56:59.480 --> 00:57:03.360
<v Speaker 2>Joe spo
